Table of Contents


UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, DCD.C. 20549

FORM 10-K

FOR ANNUAL AND TRANSITION REPORTS

PURSUANT TO SECTIONS 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

(Mark One)

x
ýANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2011

OR

For the fiscal year ended December 31, 2014
OR
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                      to                     

For the transition period from            to        

Commission File Number 0-24429

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

(Exact Name of Registrant as Specified in Its Charter)

Delaware 13-3728359

Delaware13-3728359
(State or Other Jurisdiction of

Incorporation or Organization)

 

(I.R.S. Employer

Identification No.)

Glenpointe Centre West
500 Frank W. Burr Blvd.,

Teaneck, New Jersey

 07666
(Address of Principal Executive Offices) (Zip Code)

Registrant’s telephone number, including area code: (201) 801-0233

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Name of each exchange on which registered

Class A Common Stock, $0.01 par value per shareThe NASDAQ Stock Market LLC

Securities registered pursuant to Section 12(g) of the Act:

Preferred Share Purchase Rights

(Title of Class)

None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    x  Yes     ¨No

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    ¨  Yes    x  No

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    x  Yes    ¨  No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    x  Yes   ¨  No

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.    x¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filerxýAccelerated filer¨
Non-accelerated filer
¨  (Do(Do not check if a smaller reporting company)
Smaller reporting company¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    ¨  Yes     x  No

The aggregate market value of the registrant’s voting shares of common stock held by non-affiliates of the registrant on June 30, 2011,2014, based on $73.34$48.91 per share, the last reported sale price on the NASDAQ Global Select Market of the NASDAQ Stock Market LLC on that date, was $22,176,120,528.

$29,556,044,386.

The number of shares of Class A common stock, $0.01 par value, of the registrant outstanding as of February 17, 201219, 2015 was 303,376,134609,616,575 shares.

DOCUMENTS INCORPORATED BY REFERENCE

The following documents are incorporated by reference into the Annual Report on Form 10-K: Portions of the registrant’s definitive Proxy Statement for its 20122015 Annual Meeting of Stockholders are incorporated by reference into Part III of this Report.



Table of Contents

TABLE OF CONTENTS

   Item  Page 

PART I

   1  
  1.     Business   1  
  1A.  Risk Factors   19  
  1B.  Unresolved Staff Comments   39  
  2.     Properties   40  
  3.     Legal Proceedings   40  
  4.     Mine Safety Disclosures   40  

PART II

   41  
  5.     

Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

   41  
  6.     Selected Financial Data   45  
  7.     

Management’s Discussion and Analysis of Financial Condition and Results of Operations

   46  
  7A.  Quantitative and Qualitative Disclosures About Market Risk   65  
  8.     Financial Statements and Supplementary Data   66  
  9.     

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

   66  
  9A.  Controls and Procedures   66  
  9B.   Other Information   67  

PART III

   68  
  10.   Directors, Executive Officers and Corporate Governance   68  
  11.   Executive Compensation   68  
  12.   

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

   68  
  13.   Certain Relationships and Related Transactions, and Director Independence   68  
  14.   Principal Accountant Fees and Services   68  

PART IV

   69  
  15.   Exhibits, Financial Statement Schedules   69  

SIGNATURES

   70  

EXHIBIT INDEX

   71  

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULE

   F-1  

i

 Item Page
PART I   
     
 1.Business 
     
 1A.Risk Factors 
     
 1B.Unresolved Staff Comments 
     
 2.Properties 
     
 3.Legal Proceedings 
     
 4.Mine Safety Disclosures 
     
PART II   
     
 5.Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 
     
 6.Selected Financial Data 
     
 7.Management's Discussion and Analysis of Financial Condition and Results of Operations 
     
 7A.Quantitative and Qualitative Disclosures About Market Risk 
     
 8.Financial Statements and Supplementary Data 
     
 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 
     
 9A.Controls and Procedures 
     
 9B.Other Information 
     
PART III   
     
 10.Directors, Executive Officers and Corporate Governance 
     
 11.Executive Compensation 
     
 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
     
 13.Certain Relationships and Related Transactions, and Director Independence 
     
 14.Principal Accountant Fees and Services 
     
PART IV   
     
 15.Exhibits, Financial Statements Schedules 
SIGNATURES 
EXHIBIT INDEX 
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULE 


Table of Contents

PART I

Item 1.Business

Overview

We are a leading provider of custom information technology (IT), consulting and business process outsourcing services.services, dedicated to helping the world’s leading companies innovate and build stronger businesses. Our customers are primarily Global 2000 companies.clients engage us to help them operate more efficiently, provide solutions for critical business and technology problems, and to help them drive technology-based innovation and growth. Our core competencies include Technology Strategyinclude: Business, Process, Operations and IT Consulting, Complex SystemsApplication Development and Systems Integration, Enterprise Software Package Implementation and Maintenance, Data Warehousing, Business Intelligence and Analytics,Information Management, or EIM, Application Testing, Application Maintenance, IT Infrastructure Management,Services, or IT IS, and Business and Knowledge Process Outsourcing,Services, or BPO and KPO.BPS. We tailor our services to specific industries and utilize an integrated global delivery model. This seamless global sourcing model combines technical and account managementindustry-specific expertise, client service teams locatedbased on-site at the customer locationclient locations and delivery teams located at dedicated near-shore and offshore developmentglobal delivery centers.
We completed several acquisitions during 2014 that we believe will accelerate our ability to provide multi-service integrated solutions to the healthcare industry and enhance our overall digital delivery centers located primarily in India, China,capabilities. We believe that our fourth quarter acquisition of TZ US Parent, Inc., or TriZetto, a leading provider of healthcare IT software and solutions, broadens our solutions offerings and creates an opportunity for us to cross-sell our business process, infrastructure management and consulting services to the United States, Canada, Argentina, HungaryTriZetto clients where we currently do not have relationships. More importantly, we believe a greater longer term opportunity exists for us to combine TriZetto’s platforms with our services and program management capabilities to create end-to-end integrated platform-based solutions that bring together infrastructure, applications, the Philippines.

cloud and business process services. During 2014, we completed three other acquisitions to strengthen our digital delivery capabilities across several industry groups.

Industry Background

Many

In today’s complex business environment, many companies today face intense competitive pressure and rapidly changing market dynamics, driven by such factors as changes in the economy, government regulations, globalization, virtualization and other technology innovations. At the same time, companies must evaluate the effect of emerging digital technologies, including social networks, mobile devices, advanced analytics and cloud computing, or SMAC, on their business operations. These technologies represent a new IT infrastructure that will transform the way companies relate to their customers, engage with employees, and bring innovative products and services to market. In response to these challenges, many companies are focused on improving efficiencies and enhancing effectiveness andwhile also driving innovation through technology to favorably impact both the bottom-line and the top-line. Companies need to build agility into both the cost and revenue sides of their models. In orderthis context, they increasingly view a global sourcing model as a key to achieve these goals,their efforts to operate more cost-effectively and productively. At the same time, companies are focusing onconfronting secular industry shifts, changing customer requirements and new technologies that require them to innovate by building new and different capabilities with emerging technologies to ensure their businesses stay competitive.
Companies increasingly seek to meet a numberdual mandate of services, such as:

Businessachieving more efficient and Information Technology, or IT, alignment;

IT applicationeffective operations, including cost reductions, while developing technology-based innovation and infrastructure optimization;

Business and Knowledge Process effectiveness and efficiency;

Complex custom systems development;

Data Warehousing, Business Intelligence, or BI and Analytics;

Enterprise Resource Planning, or ERP;

Customer Relationship Management, or CRM;

Supply Chain Management;

Enterprise 2.0 business models and technology solutions;

Service-Oriented Architectures, Web 2.0 and Cloud Computing; and

Engineering and Manufacturing solutions.

These solutions facilitate faster, more responsive and lower-cost business operations. However, their development, integration and on-going maintenance presenttransformation in a comprehensive, integrated manner. Achieving these objectives presents major challenges and require a large number of highly-skilledrequires companies to have highly skilled professionals trained in many diverse and new technologies and specialized industries. In addition, companies also require additional technical resources to maintain, enhance and re-engineer their core legacy IT systems and to address application maintenance projects.combined with industry-specific expertise. Increasingly, companies are relying on custom IT solutions providers, such as us, to provide these services.

Additionally, in order to respond effectively to a changing and challenging business environment, IT departments of many companies have focused increasingly on improving returns on IT investments, lowering costs and accelerating the delivery of new systems and solutions. To accomplish these objectives, many IT departments have shifted all or a portion of their IT development, integration and maintenance requirements to outside service providers operating with global delivery models.

models, like Cognizant, to help them meet these ever-changing objectives.

Global demand for high quality, lower cost ITcost-effective technology services from outside providers has created a significant opportunity for IT service providers that can successfully leverage the benefits of and address the challenges in using a global talent pool. The effective use of personnel from across the globe can offer a variety of benefits, including deep industry expertise, lower costs, faster delivery of new IT solutions and innovations in verticalindustry-specific solutions, processes and technologies. Certain countries, particularly India, the Philippines, Singapore and China, have large talent pools of highly qualified technical professionals who can provide high quality IT and business and knowledge process outsourcing services at a lower cost. India is a leader in IT services and is regarded as having one of the largest and highest quality pools of talent in the world. Historically, IT service providers have used offshore labor pools primarily to supplement the internal staffing needs of customers. However, evolving customer demands have led to the increasing acceptance and use of offshore resources for higher value-added services. These services include application design, development, testing and systems integration, technology and maintenance, as well as technologyindustry-specific consulting and infrastructure management. India’s services


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Table of Contents

The Cognizant Approach
Our approach is built on a global network of delivery centers, deep domain expertise and software exports continuea robust portfolio of industry-specific services.
Global Delivery Model. Our geographic reach extends across the globe, with more than 75 delivery centers worldwide. We have a four-tiered global architecture for service delivery and operations, consisting of employees co-located at clients’ sites, at local or in-country delivery centers, at regional delivery centers and at global delivery centers. We are continuously expanding global delivery capacity at our centers in the United States, India, Europe and other regions throughout the world. We use our proprietary Cognizant 2.0 knowledge-sharing and project-management platform to see significant growth. NASSCOM (India’s National Associationunite all of Softwareour operations around the globe, access capabilities across the Company and Service Companies) reports indicate that India’s IT software and services and business process outsourcing sectors are expected to exceed $87 billion at the end of NASSCOM’s fiscal year 2012. This is an expected growth rate of approximately 15% over the prior fiscal year. According to the latest NASSCOM “Perspective 2020: Transform Business, Transform India” report, global changes and new megatrends within economic, demographic, business, social and environmental areas are set to expand the outsourcing industry by creating new dynamics and opportunities, and are expected to result in export revenues of approximately $175 billion by 2020.

Using a globally distributed workforce to provide value-added services presents a number of challenges to IT services and BPO/KPO providers. The offshore implementation of value-added IT services requires that IT service providers continually and effectively attract, train and retain highly-skilled software development professionals with advanced technical and industry skills necessary to keep pace with continuing changes in informationstreamline workflow. Our extensive facilities, technology evolving industry standards and changing customer preferences. These skills are necessary to design, develop and deploy high-quality technology solutions in a cost-effective and timely manner. In addition, IT service providers must have the methodologies, processes and communications capabilities to enable offshore workforces to be successfully integrated with on-site personnel. Service providers must also have strong research and development capabilities, technology competency centers and relationship management skills in order to compete effectively.

infrastructure facilitates the seamless integration of our global workforces.

The Cognizant ApproachDomain Expertise.

Our business is organized and managed primarily around our four vertically-orientedindustry-oriented business segments:

Financial Services;

Healthcare;

Manufacturing, Retail and Logistics; and

Other, which includes Communications, Information, Media and Entertainment, and High Technology.

This verticalindustry focus has been central to our revenue growth and high customerclient satisfaction. As the IT services industry continues to mature, clients are looking for service providers who understandwith a deep understanding of their businesses, industry initiatives, customers, markets and cultures, and havethat can create solutions tailored to meet their individual business needs. We continue toTo strengthen our industry practices, we hire experts out of industry, establishprofessionals who are deeply experienced in the industries we serve, thus establishing a broad base of business analysts and consultants,consultants. We continually invest in industry training for our staff and build out industry-specific services and solutions. This approach is central to our high-levelshigh levels of on-time delivery and customerclient satisfaction, as we understand the full context of our clients’ challenges and have deep experience in addressing them.

Portfolio of Services. We offer a broad range of services designed to help clients address business challenges and enhance their ability to pursue growth opportunities. Our key service areas, IT Consulting and Technology Services and Outsourcing Services, are delivered to our clients across our four business segments in a standardized, high-quality manner through aour global delivery model. TheseWe continually invest in the expansion of our service portfolio to anticipate and meet clients’ evolving needs. In recent years, in addition to our traditional offerings, we have begun to provide services that enable clients to harness emerging digital technologies. Our current service areas include:

IT Consulting and Technology Services

Consulting and Technology Services

Business, Process, Operations and Knowledge Process Consulting;

IT Strategy Consulting;

Consulting

Program Management Consulting;

Technology Consulting;

Application Design, Development Integration and Re-engineering, such as:

Complex Custom Systems Development;

Integration

Data Warehousing / Business Intelligence, or BI;

Customer Relationship Management, or CRM, System implementation; and

Enterprise Resource Planning, or ERP, System implementation;Information Management

Application Testing
Digital Technologies Services, including Social, Mobile, Analytics and

Cloud-based Technologies

Software Testing Services.

Solutions and Related Services

Outsourcing Services

Outsourcing Services

Application Maintenance such as:

Custom Application Maintenance; and

CRM and ERP Maintenance;

IT Infrastructure Outsourcing; and

Services

Business and Knowledge Process Outsourcing, or BPO and KPO.

Services

Business Segments

We are organized around our four vertically–oriented business segments, and we report the operations of our business as follows:

according to our four industry-oriented business segments:

Financial Services

 

Healthcare

 

Manufacturing/Retail/Logistics

 

Other

Banking

Insurance

-Banking
-Insurance
  

Healthcare

Life

-Healthcare
-Life Sciences

  

Manufacturing

-Manufacturing and Logistics

Retail,

-Retail, Travel and Hospitality

Consumer

-Consumer Goods

  

Communications

Information,

-Communications
-Information, Media and

Entertainment

High

-High Technology


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Financial Services

In 2011, our

Our Financial Services business segment serves leading financial institutions throughout the world. Our clients include banks, investment firms and insurance companies. In 2014, this segment represented approximately 41.1%41.8% of our total revenues. Revenues from our Financial Services business segment were $2,518.4$4,285.6 million, $1,944.5$3,717.6 million, and $1,406.6$3,035.4 million for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively. This business segment provides services to our customers operating in the following industries:

Banking. We focus on traditional retail and commercial banks, and diversified financial enterprises. We assist these clients in such areas as: Consumer Lending, Cards and Payments, Wholesale Banking, Risk Management, Investment Banking and Brokerage, Asset and Wealth Management, Corporate Services and Retail Banking. We also focus on the needs of broker / dealers, asset management firms, depositories, clearing organizations and exchanges. Key areas where we help these clients in both driving efficiencies and establishing new capabilities include: Front Office, Middle Office, Back Office, Sales and Brokerage, Research, Exchange Operations and Prime Brokerage solutions.

Insurance. We assist with the needs of property and casualty insurers, life insurers, reinsurance firms and insurance brokers. We focus on such areas as: Business Acquisition, Policy Administration, Claims Processing, Management Reporting, Regulatory Compliance and Reinsurance.

HealthcareBanking

. We serve traditional retail and commercial banks, diversified financial enterprises, broker-dealers, asset management firms, depositories, clearing organizations and exchanges. Our clients engage us to help make their operations as effective, productive and cost-efficient as possible, and to support new digital capabilities. We assist these clients in such areas as: Retail Banking, Wholesale Banking, Consumer Lending, Cards and Payments, Risk Management, Investment Banking and Brokerage, Asset and Wealth Management, and Securities Services.

The demand for our services in the banking sector is being driven by several significant changes in the industry. In 2011,response to the recent global economic crisis, central banks and government bodies have adopted policies designed to maintain low interest rates, raise capital requirements, impose new regulations, and institute risk-mitigation measures, such as restricting proprietary trading. Such actions have the effect of curtailing some revenue sources and increasing compliance costs for most financial institutions. In addition, financial institutions must consider adopting new digital technologies to change the way they interface with customers and employees and manage their operations. We help our customers adapt to these changes by providing technology-based, industry-specific solutions. In addition to Application Development and Maintenance, the services increasingly in demand in this sector include EIM, Testing, Customer Relationship Management, or CRM, Enterprise Resource Planning, or ERP, BPS, IT IS, and Business and Technology Consulting.
Insurance. We serve global property and casualty insurers, life insurers, reinsurance firms and insurance brokers by improving the efficiency and effectiveness of their operations and helping them with business transformation. We focus on such aspects of our clients’ operations as: Business Acquisition, Policy Administration, Claims Processing, Management Reporting, Regulatory Compliance and Reinsurance.
Among the factors driving the need for our services in the insurance industry is a desire to improve the sales and marketing process, both by deepening direct retail customer relationships and strengthening interactions with networks of independent and captive insurance agents, often through the use of social and mobile technologies. Insurers also seek to enhance their profitability by differentiating their products and services, resulting in a need for specialized underwriting models and systems. Additionally, many insurers seek to improve business effectiveness by reducing expense ratios and exiting non-core lines of business and operations. Our services which are most in demand in this sector include: Application Development and Integration, Consulting, BPS, IT IS, EIM, and digital services.
Healthcare
Our Healthcare business segment serves many leading healthcare and life sciences companies, and includes the post-acquisition operating results of TriZetto. In 2014, our Healthcare business segment represented approximately 26.5%26.2% of our total revenues. Revenues from our Healthcare business segment were $1,622.2$2,689.4 million, $1,177.1$2,264.8 million, and $860.4$1,934.9 million for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively. This business segment provides services to our customersclients operating in the following industries:

Healthcare. We work with many leading healthcare organizations, including leading healthcare organizations in the United States. Our Healthcare service teams focus on the following key industry solutions: Broker Compensation, Sales and Underwriting Systems, Provider Management, Plan Sponsor Administration, Electronic Enrollment, Membership, Billing, Claims Processing, Medical Management and Pharmacy Benefit Management. We are also partnering with our customers to enable their IT systems to deal with initiatives such as self service portals (member / provider / broker), consumer-driven healthcare, behavioral health, regulatory compliance, Medicare Modernization Act, or MMA, and healthcare data warehousing and analytics.

Life Sciences.We partner with the leading organizations in the Life Sciences industry to assist them with the opportunities and challenges of their rapidly evolving market. We work with many of the world’s leading pharmaceutical and biotechnology companies and medical device companies. We are assisting these companies in dealing with such challenges as: Consolidation, Data Integration, Time to Market, Safety, Globalization and Regulations. Some of our Life Sciences solutions include: Prescriber Behavior Analysis and Insight, Longitudinal Prescription Data Management Systems, Sales Force Compensation Systems, Sales Data and Claims Data Management Systems, Clinical Trial Solutions, 21CFR11 Assessment and Computer Systems Validation, Data Mining and Business Intelligence Solutions, e-Business and Data Portals, and ERP implementation, upgrade, and maintenance services.

Healthcare. We work with many leading global healthcare organizations, including healthcare payers, providers and pharmacy benefit managers. The healthcare industry today faces the dual challenge of improving the quality of care while lowering the cost of care and making healthcare affordable to a larger population. A key factor driving this transformation has been the Affordable Care Act. In 2014, we acquired TriZetto to enhance our competitive position in the healthcare sector. TriZetto delivers world-class, healthcare IT solutions that enable healthcare organizations to work more efficiently and collaboratively.
Our Healthcare business focuses on providing a broad range of services and solutions that address regulatory requirements and emerging industry trends such as: Regulatory Compliance (including compliance with the Affordable Care Act and work related to state health insurance exchanges), Integrated Health Management (including establishing health information exchanges), EIM, Claims Investigative Services (aimed at preventing fraud and abuse and strengthening administrative processes), and Operational Improvement (in areas such as claims processing, enrollment, membership and billing). We also help our clients to enable their systems and processes to deal with the retail orientation of health care, such as the support of individual mandates and the adoption of mobile and analytics solutions to improve access to

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health information and decision making by end consumers. Through our acquisition of TriZetto, we now develop, license, implement and support proprietary and third-party software products for the healthcare industry.
Life Sciences. We partner with leading pharmaceutical, biotech, and medical device companies, as well as providers of generic, animal health and consumer health products, to assist them in transforming their business by becoming more efficient and effective from an IT and business operations perspective, while driving innovation and transformation to grow their business.
Among the industry forces generating demand for our services are: financial pressures caused by payer and government pricing pressures, patent expiry and competition from generics; the drive to expand into new geographic markets; the need for more targeted or personalized therapies leading to R&D innovation; continued diversification of product portfolios and the related high cost of product development; and a dynamic regulatory environment with greater emphasis on product safety, ethics and compliance, transparency of pricing and promotional activity. Our Life Sciences solutions help transform many of the business processes in the life sciences value chain (Research, Clinical Development, Manufacturing and Supply Chain, Sales and Marketing) as well as regulatory and administrative functions and general IT. Among our services most often in demand are Consulting, EIM, Customer Solutions, BPS, IT IS, Application Maintenance, Application Development and Systems Integration, Testing and digital services. In 2014, we acquired Cadient Group Inc., a full-service digital marketing agency that serves a broad spectrum of life sciences companies in the pharmaceutical, biotechnology, consumer health, and medical device industries. Life sciences companies around the world have significantly increased their emphasis on web, mobile, and social engagement with all of their stakeholders while increasingly leveraging enterprise-level analytics to drive a customer-centric approach to marketing and sales.
Manufacturing/Retail/Logistics

In 2011, our

Our Manufacturing, Retail and Logistics business segment provides outsourcing, business consulting and technology services for global leaders in a range of sub-sectors, including industrial, automotive, process logistics, energy and utilities, and retail. In 2014, this segment represented approximately 19.6%20.4% of our total revenues. Revenues from our Manufacturing/Retail/Logistics business segment were $1,197.5$2,093.6 million, $849.6$1,868.3 million, and $564.9$1,498.7 million for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively. This business segment services customers in the following industry groups:

Manufacturing and Logistics. We help organizations improve operational efficiencies, enhance responsiveness and collaborate with trading partners to better serve their end customers. We leverage a comprehensive understanding of the business and technology drivers of the industry. Some of our Manufacturing and Logistics solutions include: Supply Chain Management, Warehouse and Yard Management, Waste Management, Transportation Management, Optimization, Portals and ERP solutions.

Retail, Travel and Hospitality. We serve a wide spectrum of retailers and distributors, including supermarkets, specialty premium retailers, department stores and large mass-merchandise discounters. We deliver the best of both worlds: in-depth experience with retailing applications and a strong enterprise architecture foundation. We also serve the entire travel and hospitality industry including airlines, hotels and restaurants, as well as online and retail travel, global distribution systems and intermediaries and real estate companies. Several of the services we provide for retail and hospitality customers are as follows:

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Manufacturing and Logistics. Clients in this sector include manufacturers of automotive and industrial products as well as processors of natural resources, chemicals and raw materials. In logistics, our clients include rail, truck, marine and other transportation and distribution companies. We also serve many leading energy utilities, as well as oil and gas producers. Our clients seek our help in implementing business-relevant changes that will make them more productive, competitive and cost-effective. To that end, we help organizations improve operational efficiencies, enhance responsiveness, and collaborate with trading partners to better serve their markets and end customers. We leverage a comprehensive understanding of the business and technology drivers of the industry. Some of our Manufacturing and Logistics solutions for Automotive and Industrial clients include: Warranty Management, Dealer Systems Integration, Supply Chain Management, Sales and Operations Planning, and Mobility. For transportation and distribution clients, our service areas include Warehouse and Yard Management, Transportation Asset Management, Transportation Network Design, Global Trade Management and Analytics.
Industry trends that influence the demand for our services in this sector include the increasing globalization of sourcing and the desire of clients to further penetrate emerging markets, leading to longer and more complex supply chains. In the power generation sector, industry trends include the continued energy conservation efforts, including “smart meter” installations, the need for better grid reliability and security, regulatory changes and the need to relieve cost pressures through better asset performance and web-based customer care systems. Clients also are optimizing their supply chains to better manage inventory, support growing eCommerce operations and improve customer-supplier collaboration. They are applying intelligent systems to manufacturing and logistics operations, enabling mobile platforms to support field sales and are using data analytics to make better informed decisions. These trends are driving demand for our offerings such as Enterprise Application Services, or EAS, EIM, Consulting and digital technologies.
Retail, Travel and Hospitality. We serve a wide spectrum of retailers and distributors, including supermarkets, specialty premium retailers, department stores and large mass-merchandise discounters, who seek our assistance in becoming more efficient and cost-effective and in digitally transforming their businesses. Current trends affecting demand in the retail industry include a need for greater cost-efficiency to combat the industry’s traditionally narrow profit margins, changes in supply chain systems, ranging from order management to facilitate direct store delivery, the ability to accommodate

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Table of Contents

multi-channel (in-store and on-line) models, and the impact of digital technologies on customer and employee interaction.
Services in high demand in the retail sector include Consulting, eCommerce, EAS, Systems Integration, Testing, BPS and EIM. We also serve the entire travel and hospitality industry including airlines, hotels and restaurants, as well as online and retail travel, global distribution systems and intermediaries and real estate companies, providing solutions such as CRM, EIM and BPS.
Consumer Goods. We work with many of the world’s premier consumer goods manufacturers, creating innovative solutions and strategies that help them build and sustain strong brands while enhancing their price-competitiveness, category leadership and spaceconsumer loyalty. Principal segments served include consumer durables, food and beverage, footwear and apparel, and home and personal care products. Our expertise in these areas spans a wide range, from demand-driven supply chains, to revenue-creating trade promotion management warehouse management, logistics management, pricingsystems, to analytics systems and promotions, and merchandising management;

Implement new point of salemobility solutions that embrace new international standardsanticipate and serve ever-changing customer needs.

The demand for our services in this sector is driven by the need of consumer goods companies to accelerate product innovation to remain competitive and deliver top-line growth, the continuing drive to optimize global sourcing and supply chain management, the impact of digital technologies on consumer interaction, marketing and sales processes, the use of data analytics to increase the effectiveness of product development and marketing, as well as ongoing pressures to curtail IT costs. In response to these needs, we provide new flexibility for supporting new merchandising initiatives;

Implement point solutions developed by our Retail Center of Excellence. including Application Development and Systems Integration, Consulting, CRM, EIM, Testing, BPS, IT IS and digital services.

Other
The Center of Excellence has built solution acceleratorsOther business segment includes the Communications, Information, Media and defined implementation methodologies for multi-channel integration,Entertainment, and for Point of Sale systems migration;

Accelerate the implementation of enterprise and customer relationship management;

Improve business intelligence effectiveness;

We leverage our experience in a number of key functional areas such as loyalty programs, technical operations, and inventory distribution, channel management, brand portal development, outlet service desk and store accounting;

Our technical and functional consultants provide in-depth knowledge of industry applications and standards; and

We also provide BPO services to restaurants, hotels and airlines.

Consumer Goods.We work with the world’s premier consumer goods manufacturers, creating innovative solutions and strategies that keep them price-competitive, category-leading and consumer-savvy. Our expertise spans a wide gamut, from demand-driven supply chains, to revenue-creating trade promotion management systems, to analytics systems and mobility solutions that anticipate and serve ever-changing customer needs.

Other

High Technology operating segments. In 2011,2014, our Other business segment represented approximately 12.8%11.6% of our total revenues. Revenues from our Other business segment were $783.1$1,194.1 million, $621.2$992.5 million, and $446.7$877.5 million for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively. The Other business segment is an aggregation of operating segments each of which, individually, arerepresents less than 10.0% of consolidated revenues and segment operating profit. The Other business segment includes Communications, Information, Media and Entertainment, and High Technology operating segments. A descriptionDescriptions of the key operating segments included in the Other isbusiness segment are as follows:

Communications. Our Communications industry practice serves some of the world’s leading communications service providers, equipment vendors and software vendors. We have several industry-specific solutions, including: Operational Support Systems/Business Support Systems, or OSS/BSS, Implementation, Network Management Services, Mobile Applications, Conformance Testing, Product Lifecycle Management, Product Implementation, Portals, Business Activity Monitoring, Mobile Systems Integration, Broadband Evolution Services and Billing Quality Assurance.

Information, Media and Entertainment. We have an extensive track record of working

Communications. We serve some of the world’s leading communications (cable, wireless and wireline) service providers, equipment vendors, and software vendors. We help our clients address the important trends in the communications industry, such as: transitioning to new network technologies; designing, developing, testing and introducing new products and channels; improving customer service and increasing customer satisfaction; transforming Business Support Systems (BSSs) and Operations Support Systems (OSSs); transitioning to agile development methodologies; and enabling applications for cloud deployment. We provide solutions including; Customer Solutions, Mobility, IT IS, Testing, ERP Implementation, EIM, and Cloud services.
Information, Media and Entertainment. We work with some of the world’s largest media and entertainment companies. With the emergence of digital technologies promising to revolutionize the business, we offer consulting and outsourcing services to help media and entertainment companies concentrate on their end product. Some of our solutions include:

Supply chain management solutions, from pre-press to material procurement, circulation, logistics, and vendor management;

Business solutions covering advertising management, online media and e-business;

Workflow automation coveringentertainment companies, including information service providers, publishers, broadcasters, and movie, music and video game companies. The growth of digital platforms is causing significant change in these industries and we are working with clients to help them meet these challenges and transform their businesses. Additional trends affecting the product development processindustry include a decline in traditional print publishing, the need for broadcasters;

Spot ad buying systems covering agency of record, traffic management, post-buy analysis, and financial management;

Digital Asset Management, or DAM and Digital Rights Management, or DRM; and

Operational systems including ad sales, studio management, outsourcing billing and payments, along with contentdigital asset management and delivery.

the increasing role of digital technologies on the consumption of entertainment content.

High Technology. We serve some of the world’s leading Independent Software Vendors, or ISVs, and Online Service Providers. We believe that the needs of technology companies are different—more technically complex, challenging and advanced than what is typically found in other industries. Catering to these needs, our High Technology practice assists with the unique needs of these clients in areas such as: Product Development, Product Sustenance, Compatibility Testing, Internationalization, Product Re-engineering, Multiple Channel Extension, Security Testing and Content Management.

We provide solutions in critical areas such as the Digital Content Supply Chain and Media Asset Management. Some of our other services include: Business Solutions (such as Advertising Management, Online Media, and e-Business), Digital Distribution, Workflow Automation, Intellectual Property Management, Anti-Piracy Initiatives, and Operational Systems (Advertising Sales, Studio Management, Billing and Payments, Content Management and Delivery).
High Technology. We serve some of the world’s leading independent software vendors, or ISVs, technology equipment manufacturers, and online service providers. We assist the ISVs with their transitions to new business models (such as Software-as-a-Service, or SaaS, models) and facilitate their license management and sales processes. We help the high-technology manufacturers take on complex, transformational business process and product engineering initiatives. The technology sector is largely driven by product development. This creates demand for Analytical, Engineering, Testing, and Content Management services and Go to Market strategies. Other services we provide include CRM, Product Technical Support, Supply Chain Management and the application of digital technologies to the customer experience, as well as Application Development, Systems Integration and Application Maintenance.

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Across our business segments, we are highly dependent upon our foreign operations. The majority of our development and delivery centers and technical professionals are located in India, and we also have facilities in Europe, Asia Pacific, the Middle East and Latin America. Our Solutionoperations in India and the rest of the world expose us to various risks, including regulatory, economic and political instability, potentially unfavorable tax, import and export policies, fluctuations in foreign exchange and inflation rates, international and civil hostilities, terrorism, natural disasters and pandemics.
See Note 15 to our consolidated financial statements for additional information related to our business segments, including the disclosure of segment operating profit.
Our Solutions and Services

We believe that we have developed an effective integrated global delivery business model and this business model is expected to be a critical element of our continued growth. To support this business model, at December 31, 2011, we employed approximately 137,700 professionals and support staff globally. We also have established facilities and technology and communication infrastructures to support our business model.

Across each of our business segments, we provide a broad and expanding range of consulting, information technology and outsourcing services, including:

Consulting and Technology Services
Business, Process, Operations and IT Consulting

IT Consulting. Our consulting division, Cognizant Business Consulting, focuses on helping clients derive greater value at the intersection of their business initiatives and IT requirements. Our consulting offerings are based on rigorous and proven methodologies and scientifically driven frameworks. In the areas of business processes, technologies and offshoring, we analyze the existing environment, identify opportunities for optimization and provide a robust roadmap for significant cost savings and productivity improvement. The broad areas of coverage include: offshoring strategy, IT strategy, technology rationalization, business process rationalization, change management and IT solution strategy.

Program Management Consulting. We provide a broad range of project delivery services, including post-acquisition integration, business and IT integration, business transformation, product/service launch and organization relocation services.

Application Design, Development, Integration and Re-engineering. We define customer requirements, write specifications and design, develop, test and integrate software across multiple platforms including Internet technologies. We modify and test applications to enable systems to function in new operating environments. In addition, these services include Data Warehousing / Business Intelligence, ERP and CRM implementation services. We follow either one of two alternative approaches to application development and integration:

. Our global consulting team, Cognizant Business Consulting, or CBC, helps clients re-imagine and transform their businesses to gain competitive advantage. As businesses explore new operating models, the value chain is being disaggregated to drive speed to market and agility.

CBC is built on a foundation of deep thought leadership and actionable strategies. CBC works with clients to improve business performance and operational productivity in order to exceed business goals. We also provide assistance with Strategy Consulting, Business and Operations Consulting, IT Strategy & Change Management, and Program Management Consulting.

Key factors driving the demand for CBC’s services are the following:
The need to run the business better while increasing operational flexibility and reducing time to market;
Optimizing big data and predictive analytics to gain competitive insight;
Large business transformations, impacting business and IT operating models;
Increased demands to collaborate and compete in the market for customers, capabilities and talent;
The need to remove roadblocks in the Business/IT relationship to increase the return on technology investments, both directly and through positioning IT as a source of digital business innovation;
Readiness to embrace virtualization capabilities, including greater infrastructure outsourcing and cloud solutions, with a focus on identifying and managing risk and cost; and
Ongoing regulatory shifts, which require enhanced risk management and compliance frameworks as well as greater organizational resilience.
In this environment, the services currently provided by CBC include:
IT strategy consulting to define new IT target operating and delivery models, and to optimize IT-to-business alignment, sourcing strategies and IT costs;
Program management consulting, including post-acquisition integration, business and IT integration, business transformation, and large scale business transformation;
Operations improvement consulting for business process management, operations strategy, global sourcing and supply chain management, and change management;
Strategy consulting with respect to re-imagining new business and operating models, market growth, mergers and acquisitions, product innovation and sustainability initiatives; and
Business consulting related to finance, risk advisory, human resources, marketing and analytics functions.
CBC is also expanding new services and capabilities in areas such as BPS, Supply Chain Management, Enterprise Analytics, EAS, and consulting related to the management of core assets and intellectual property, or IP.
Application Development and Systems Integration. We offer a full range of Application Design, Application Development and Systems Integration services, which enable customers to focus on and invest in their core business activities and in growth-producing innovation, while ensuring that their IT functions operate in the most efficient, responsive and cost-effective manner. We have particular depth of skills in implementing large, complex, business-critical IT development and integration programs.

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Demand for our Application Development and Systems Integration services is being driven by our customers' growing need to access outside capabilities to respond to the impact of changes in markets, regulation, competition and digital technologies on their businesses.
As part of our Application Development services, we define customer requirements, document specifications and design, develop, test and integrate software across multiple platforms, including Internet technologies. We modify and test applications to enable systems to function in new operating environments. In addition, these services include ERP and CRM implementation services. We follow one of two alternative approaches to application development and systems integration:
full life-cycle application development, in which we assume start-to-finish responsibility for analysis, design, implementation, testing and integration of systems; or

cooperative development, in which our employees work with a customer’s in-house IT personnel to jointly analyze, design, implement, test and integrate new systems.

In both of these approaches, our on-site team members work closely and collaboratively with our clients. Detailed design, implementation and testing are generally performed at dedicated near-shore and offshore development and delivery centers located primarily in India, China, the United States, Canada, Argentina, Hungary and the Philippines.centers. In addition, we maintain an on-site presence at each customer location in order to address evolving customerclient needs and resulting changes to the project.

A key part of our application development and systems integration offering is a suite of services to help organizations build and integrate business applications with the rest of their operations. InUsing this suite of services, we leverage our skills in business application development and enterprise application integration to build sophisticated business applications and to integrate these new applications and

websites with client serverservers and legacy systems. We build and deploy robust, scalable and extensible architectures for use in a wide range of industries. We maintain competency centers specializing in various areas such as: Microsoft solutions; IBM, SAP, Oracle and JAVAJava applications; and Cloud Computing and Mobile solutions. These competency centers enable us to provide application development and integration services to a broad spectrum of customers.

clients.

Our re-engineering service offerings assist customers migrating from systems based on legacy computing environments to newer standards-based distribution architectures, often in response to the more stringent demands of business. Our re-engineering tools automate many of the processes required to implement advanced technology platforms. We believe that this automation substantially reduces the time and cost to perform re-engineering services, savings that benefit both our customers and us.services. These tools also enable us to perform source code analysis and to re-design target databases and convert certain programming languages. If necessary, our programmers also help customersclients re-design and convert user interfaces.

Software Testing. Our Software Testing service offering has experienced significant growth in the past several years. Through this practice, we provide an independent verification and validation service focused exclusively on supporting the software testing needs of our clients. Our testing service has four key offerings: 1) Independent Functional Testing; 2) Test Automation; 3) Test Process Consulting; and 4) Performance Testing. We utilize our own Managed Test Center process model to ensure our clients receive the highest quality code possible after it has been tested by us. We focus our Managed Test Centers on specific domains (e.g., specific industries and software solutions), ensuring we tailor our testing solutions to the particular needs of our clients.

Enterprise Information Management. Our EIM practice focuses on helping clients harness the vast amounts of data available on their operations, customers and markets, and to convert that data into information and insights that are valuable to their businesses and can be used to drive management decisions. We help clients identify the types of data available both within their organizations and from outside sources, including social media, and work to bring that data together in a meaningful “data to foresight” continuum. Among the trends driving this business are: the desire of companies to better understand consumer demands and market opportunities in order to create new products and services, the explosion of differently structured types of data from newly crafted business processes, the need to manage reporting requirements in regulated industries such as healthcare and financial services, and the pressures to manage operations more efficiently and cost-effectively through the use of analytical tools. Among the services we provide in the EIM area are the following:
Strategic, advisory and management consulting services across Information Management, Business Intelligence & Analytics;
Enterprise Data Management, including the creation of data warehouses, data marts, operational stores, enterprise master data management platforms, enterprise metadata platforms and enterprise data governance;
Descriptive Analytics/ Business Intelligence that involves the strategy, design, build and management of information assets that drive day-to-day decision making;
Strategic Corporate Performance Management, which enables clients to create executive dashboards or scorecards to better manage operations;
Packaged Analytics designed to provide solutions to specific business problems leveraging technologies such as Mobile and Cloud; and
Big Data services that assist clients in managing and deriving actionable insights from the explosion in the volume, variety, velocity and complexity of data.

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Application Testing. Our Application Testing practice offers a comprehensive suite of services in testing, consulting and engineering. Our Quality Assurance, or QA, transformation services help clients develop deep, agile QA capabilities that create or extend their competitive advantage. QA is driven by six strategic themes: integrated automation, user advocacy, IP-based intelligent platform, a factory model, end-to-end quality focus, and an on-demand infrastructure model. Our business-aligned services in the areas of system and integration testing, package testing, user acceptance, automation, performance testing and test data management address our clients’ critical quality needs. Consulting and infrastructure solutions in quality management, test tools and test infrastructure enable our clients to capitalize on emerging opportunities. Factors driving the demand for our testing services include the adoption of digital technologies, the need for testing of new regulatory compliance processes, and the desire of clients for more cost-effective and nimble “on-demand” testing. Accordingly, among the functions we provide are: testing related to integration of SAP, Seibel and other systems, IT process and quality consulting, testing of customized mobile and cloud-based applications, and Testing as a Service. We focus our Managed Test Centers on specific domains (e.g., specific industries and software solutions), ensuring we tailor our testing solutions to the particular needs of clients. We help our clients achieve significant reduction in time to market as well as cost of quality, and realize significant improvements in the maturity of their quality processes.
Digital Technologies Services, including Social, Mobile, Analytics and Cloud-based Technologies. We help clients implement digital technologies in their businesses. These technologies are now fundamental components of the enterprise IT architecture. These technologies are profoundly changing the way companies bring products and services to market and relate to and interact with their customers, employees and others. As such, these technologies may help companies achieve innovation-driven top line growth and efficiencies that improve the bottom line. As part of our services, we help clients analyze social media sentiment and build those insights into their customer relationship management process, as well as enabling clients to manage and analyze vast accumulations of data and use that data to drive management decisions. We also offer end-to-end services to enable cloud-based processes, from consulting and implementation to ongoing support activities.
Software Solutions and Related Services. Through our 2014 acquisition of TriZetto, we now develop, license, implement and support proprietary and third-party software products for the healthcare industry, including solutions for health insurance plans, third party benefit administrators, or TPAs, and healthcare providers that enable healthcare organizations to work more efficiently and collaboratively to deliver better healthcare services. Our solutions help health plans and TPAs increase administrative efficiency, improve the cost and quality of care, and succeed in the retail healthcare market. Our solutions help physicians and healthcare organizations simplify business processes and execute strategies for population health management, accountable care, and value-based initiatives.
Outsourcing Services
Application Maintenance

Application Maintenance. Our Application Maintenance Service offering supports some or all of a customer’s. Our Application Maintenance service offering supports some or all of a client’s applications, ensuring that systems remain operational and responsive to changing user requirements and provide on-going enhancements as required by the customer.

We provide on-going enhancements as required by the client. Beyond the traditional view of IT outsourcing as a cost-saving measure, our Application Maintenance services enable clients to improve the overall agility, responsiveness, productivity and efficiency of their IT infrastructure. Increasingly, we also are assisting clients in adapting their IT systems to digital technologies.

By supporting some or all of a client’s applications, our services help ensure that a customer’suser’s core operational systems are free of defects and responsive to the customer’s changing needs. As part of this process, we are often able to introduce product and process enhancements and improve service levels to customers requesting modifications and on-going support.

We also provide Application Value Management Solutions that can help balance cost, complexity and capacity and can help clients reduce cost of ownership, improve service levels and create new operational efficiencies.

Our global delivery business model enables us to provide a range of rapid response and cost-effective support services to our customers.clients. Our on-site team memberspersonnel often provide help-desk services at the customer’sclient’s facility. These team membersemployees typically are available in the event of an emergency service request and are also able to quickly resolve customer problems from remote locations. In the case of more complex maintenance services, including modifications, enhancements and documentation, which typically havetake a longer turnaround times,amount of time, we take full advantage ofutilize our offshore resources to develop solutions more cost-effectively than would be possible relying on higher cost local professionals. The services provided by our offshore team members are delivered to customers using satellite and fiber-optic communications.

locally.

As part of our Application Maintenance services, we assist customersclients in renovating their core systems to meet the requirements imposed by new regulations, new standards or other external events. These services include, or have previously included, Year 2000 compliance, Eurocurrency compliance, decimalization within the securities industry and compliance with the Health Insurance Portability and Accountability Act for the healthcare industry.

We seek to anticipate the operational


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environment of our customers’clients’ IT systems as we design and develop such systems. We also offer diagnostic services to customers to assist themclients in identifying shortcomingsissues in their IT systems and optimizing the performance of their systems.

IT Infrastructure Services. We provide IT Infrastructure Management Outsourcing services and we anticipate growing demand for these services in the coming years. We provide service capability in redundant Network Operating Centers, or NOCs, in North America and India through which we are able to provide significant scale, quality and cost savings to our clients in IT Infrastructure Services. We focus on a number of key areas of infrastructure management such as: Networks, Servers, Middleware, Security, Vendors, Storage, Messaging, Databases, and Desktops. We can provide these through an IT Service Desk model, focusing on such areas as IT Operations and IT Help Desk.

Business and Knowledge Process Outsourcing, or BPO and KPO.We provide BPO and KPO services to our clients across industries of our specialization. At Cognizant, we are primarily focused on value-added processes that are specific to clients in our key industry segments (particularly in Financial Services, Healthcare and Manufacturing / Retail / Logistics and Communications). Our BPO/KPO practice focuses on core back office services covering: Transaction Processing, Accounting Operations, Voice Processes, Data Administration, Data Management and Data Analytics.

IT Infrastructure Services. We provide end-to-end IT Infrastructure Management Outsourcing services and anticipate continued growth for these services in the coming years. We provide service capability in redundant Global Operating Centers worldwide, through which we provide significant scale, quality and cost savings to our clients. Clients are increasingly utilizing IT IS to sharpen their focus on core business operations, reallocate overhead costs to growth investments, enable businesses to respond more quickly to changing demands, decrease time to market, ensure that the IT infrastructure can scale as the business evolves, and access skill sets outside the organization. The major services we provide include Data Center, Infrastructure Security, Network and Convergence, End-User Computing Services, and Mobility. We also have Cloud Services offerings that utilize virtualization technologies across delivery solutions for private cloud, enterprise multi-tenant cloud and public cloud models.
Business Process Services. We provide BPS services through unique industry-aligned solutions that integrate process, domain and technology expertise to enable our clients to respond in an agile manner to market opportunities and challenges, while also creating variable cost structures to drive greater effectiveness and cost-efficiency. We have extensive domain-specific expertise in core front office, middle office and back office functions including Finance and Accounting, Procurement, Data Administration, Data Management, and Research and Analytics. Our industry-specific solutions include clinical data management, pharmacovigilance, equity research support, commercial operations and order management. In addition to BPS, related services include Consulting to ensure process excellence, and a range of platform-based services. Our goals for our industry-specific expertiseclient relationships are customer satisfaction, operational productivity, strategic value, and focus,business transformation. Among the factors driving growth in our strengths, which weservices are the desire to improve cost-effectiveness, the emergence of digital technologies, and the need for clients to access capabilities beyond their organizations to adapt to rapid changes in technologies, markets and customer demands.
Business Strategies
Our objectives are to maximize shareholder value and enhance our position as a leading provider of information technology, consulting and business process services. We implement the following core strategies to achieve these objectives:
Growth through Reinvestment. We aim to invest our profits above the 19% to 20% non-GAAP operating margin level, excluding stock-based compensation expense and acquisition-related charges, back into our business. We believe differentiate us from other ITthis is a significant contributing factor to our strong revenue growth. This investment is primarily focused in the areas of: strengthening and expanding our portfolio of services; continuing to expand our geographic presence for both sales and delivery; hiring client partners and relationship personnel with specific industry experience or domain expertise; training our technical staff in a broader range of service providers, include the following:

Establishedofferings; recognizing and Scalable Proprietary Processes:rewarding exceptional performance by our employees; and maintaining a level of resources, trained in a broad range of service offerings, to be well positioned to respond to our client requests, as described below.

Expand Service Offerings and Solutions: We have a comprehensive process frameworkseveral teams dedicated to creating innovative technology-based solutions and developing new, high value services. The teams collaborate with customers to develop these services. We are currently developing new offerings in Business and IT Consulting and industry-oriented IT solutions utilizing innovative technologies. We invest in internal research and development and promote knowledge building and sharing across the organization to advance the development of new services and solutions. We also continue to enhance our capabilities and service offerings in the areas of CRM, ERP, EIM, Software Testing, Infrastructure Management, industry-oriented BPS services and digital technologies.
We believe that addresses the entire software engineering life cycle and support activities which are scalable for projects of different sizes and complexities. This proprietary framework, which we refer to as “Process Space” (part of Cognizant 2.0), is supported by in-house project management, metrics management and workflow tools and is available to allcontinued expansion of our programmers globally. Process Space has evolved since its original release in 1996 in breadth, depthservice offerings will provide new sources of revenue, reduce our reliance on any one technology initiative and maturity, based on the implementation feedback from projectsfoster long-term relationships with our customers by allowing us to better serve their needs. Additionally, as part of our vision to continue our growth and findings of internal quality audits and external assessments. Process capabilities are monitored at the sub-process level and performance targets are monitored at the process level, which are aligned with the overall business objectives. Statistical process controls are used extensively to continuously monitor, predict and improve performance. Our Delivery Assurance group facilitates process implementation from the project inception and audits the projects periodically to ensure that the implementation is effectiveanticipate our clients’ and the risks are being managed.

Our process framework complies with the requirements of ISO 9001, TL 9000 for Telecom projects, and ISO 20000 for Infrastructure projects. Our delivery processes, support processes and their implementation are formally certified by Det Norske Veritas, or DNV,markets’ rapidly changing demands in the above mentioned standards. KPMG appraisesnear-term, mid-term and long-term, we are investing in emerging digital opportunities which will transform client and user platforms to Internet, cloud and mobile-based experiences.

Expand Domestic and International Geographic Presence: We have established sales and marketing offices in various metropolitan areas in the United States and internationally. As we expand our enterprise-wide operationscustomer base, we plan to be at Capability Maturity Model Integration, or CMMI, at a Level 5, which isopen additional sales and marketing offices globally to support the highest possible maturity level rating, of the CMMI v1.2, of the Software Engineering Institute at Carnegie Mellon University. Our BPO service offering is assessed at eSCM Maturity Level 4 which is the highest possible rating for the first attempt of the e-Sourcing Capability Model of IT Services Qualification Center at Carnegie Mellon University. Finally, alldemands of our principal development centers have been certified by the STQC Directorate Ministry of Communicationsclients and Information Technology, Government of India (the accreditation authority for companies in India) under the internationally recognized ISO 27001 (previously BS 7799-2) Information Security Standards, a comprehensive set of controls comprising best practices in information security and business continuity planning. We have implemented the above process framework enterprise-widemarkets. This expansion is expected to ensure that we consistently deliver high quality of productsfacilitate sales and services to our clients from all global operations. We have invested considerably in automation to improve process institutionalization across the organization. For example, we have createdexisting and rolled out “Cognizant 2.0” an intelligent delivery ecosystem which orchestrates processes, methodologies, best practices driving effective usage of knowledge as well as providing a collaborative framework for our world-wide associates. Cognizant 2.0 offers a unique blend of collaboration, process management and just-in-time management.

Our process framework has been extensively adapted to cater to different types of projects managed by the organization across different service lines, such as Application Development, Managed Services, Application Testing, BPO and IT Infrastructure Management. In our goal of achieving the highest level of Delivery Excellence, we are also driving an initiative called Best-In-Class framework throughout the organization.

new customers.

Highly-Skilled Workforce. Our managers and senior technical personnel provide in-depth project management expertise to customers. To maintain this level of expertise, we place significant emphasis on recruiting and training our workforce of highly-skilled professionals. We have approximately 16,200 project managers and senior technical personnel around the world, many of whom have significant work experience in North America, Europe and Asia. We also maintain programs and personnel to hire and train the best available technical professionals in both legacy systems and emerging technologies. We provide extensive combined classroom and on-the-job training to newly hired technical staff, as well as additional annual training programs designed to enhance the business practices, tools, technology and consulting skills of our professional staff. We were assessed by KPMG at Level 5 (the highest possible rating) of the People Capability Maturity Model, or P-CMM, of the Software Engineering Institute at Carnegie Mellon University. This widely recognized means of implementing current best practices in fields such as human resources, knowledge management and organizational development help improve our processes for managing and developing our workforce and addressing critical people issues.

Research and Development and Competency Centers.: We have project experience and expertise across multiple architectures and technologies, and have made significant investments in our competency centers and in research and


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development to keep abreast ofaround the latest technology developments. Most of our technical staff areis trained in multiple technologies and architectures. As a result, we are able to react to customers’clients’ needs quickly and efficiently redeploy our technical staff to differentsupport a variety of technologies. Also, to develop and maintain this flexibility, we have made a substantial investment in our competency centers so that the experience gained from particular projects and research and development efforts is leveraged across our entire organization. In addition, throughThrough our investment in research and development activities and the continuing education of our technical personnel, we enlarge our knowledge base and develop the necessary skills to keep pace with emerging technologies. We believe that our ability to work in new technologies allows us to foster long-term relationships by having the capacity to continually address the needs of both existing and new customers.

clients.

Well-Developed Infrastructure.Our extensive facilities, technology and communications infrastructure facilitate the seamless integration of our global workforces. This is accomplished by permitting team members in different locations to access common project information and to work directly on customer projects. This infrastructure allows for:

rapid completion of projects;

highest level of quality;

off-peak use of customers’ technological resources; and

real-time access to project information by the on-site account manager or the customer.

International time differences enable our offshore teams to access a customer’s computing facilities located in North America, Europe, the Asia Pacific region and other countries in which we provide services during off-peak hours. This ability to perform services during off-peak hours enables us to complete projects more rapidly and does not require our customers to invest in duplicative hardware and software. In addition, for large projects with short time frames, our offshore facilities allow for parallel processing of various development phases to accelerate delivery time. In addition, we can deliver services more rapidly than some competitors without an offshore labor pool because our lower labor costs enable us to cost-effectively assign more professionals to a project.

Business Strategies

Our objectives are to maximize stockholder value and enhance our position as a leading provider of custom information technology, consulting and business process outsourcing services. We implement the following core strategies to achieve these objectives:

Expand Service Offerings and Solutions.We have several teams dedicated to creating technology-based innovative solutions and developing new, high value services. The teams collaborate with customers to develop

these services. For example, we are currently developing new offerings in Business and IT Consulting and vertically-oriented IT solutions atop innovative technologies such as: Service Oriented Architectures, or SOA, and Web 2.0. We invest in internal research and development and promote knowledge building and sharing across the organization to advance the development of new services and solutions. Furthermore, we continue to enhance our capabilities and service offerings in the areas of:

Customer Relationship Management, or CRM;

Enterprise Resource Planning, or ERP;

Data Warehousing / Business Intelligence, or BI;

Software Testing;

Infrastructure Management; and

Vertically-Oriented Business and Knowledge Process Outsourcing, or BPO and KPO.

We believe that the continued expansion of our service offerings will reduce our reliance on any one technology initiative and may help foster long-term relationships with our customers by allowing us to better serve their needs. Among service offerings, Infrastructure Management and Vertically-Oriented Business and Knowledge Process Outsourcing have been among the key drivers of growth.

As part of our vision to preserve our growth and to stay ahead of our clients’ and the markets’ rapidly changing demands in the near-term, mid-term and long-term, we are investing in emerging opportunities which seek to transform client and user platforms to internet, cloud and mobile based experiences.

Further Develop Long-Term Customer Relationships.We have strong long-term strategic relationships with our customers and business partners. We seek to establish long-term relationships that present recurring revenue opportunities, frequently trying to establish relationships with our customers’ chief information officers, or other IT and business decision makers, by offering a wide array of cost-effective high quality services. Approximately 97% of our revenues for the year ended December 31, 2011 were derived from customers who had been using our services at the end of 2010. We also seek to leverage our experience with a customer’s IT systems into new business opportunities. Knowledge of a customer’s processes and IT systems gained during the performance of application maintenance services, for example, may provide us with a competitive advantage in securing additional maintenance, development and other projects from that customer.

Enhance Processes, Methodologies and Productivity Toolsets.Toolsets: We have a comprehensive process framework that addresses the entire software engineering life cycle and support activities, which are scalable for projects of different sizes and complexities. This proprietary framework, which we refer to as “Process Space”, is supported by in-house project management, metrics management and workflow tools and is available to all our programmers globally. Process Space has evolved since its original release in 1996 in breadth, depth and maturity, based on the implementation feedback from projects and findings of internal quality audits and external assessments. Process capabilities are monitored at the sub-process level and performance targets are monitored at the process level. Performance targets are aligned with the overall business objectives. Statistical process controls are used extensively to continuously monitor, predict and improve performance. Our Delivery Excellence Group facilitates process implementation from project inception and audits the projects periodically to ensure that the implementation is effective and the risks are being managed. With the globalization of business, we are committed to improving and enhancing our proprietary Process Space software engineering process and other methodologies and toolsets. In light of the rapid evolution of technology, we believe that continued investment in research and development is critical to our continued success. We are constantly designing and developing additional productivity software tools to automate testing processes and improve project estimation and risk assessment techniques.

We have invested considerably in automation to improve process institutionalization across the organization. For example, we have createdbuilt and rolled outdeployed “Cognizant 2.0”2.0,” an intelligent delivery ecosystem which uses groupware technology based on Web 2.0 technologies, enabling Cognizant associates to share project experiencesorchestrates processes, methodologies and best practice methodologies acrosspractices driving effective usage of knowledge, while providing a collaborative framework for our world-wide client service personnel. Our process framework has been extensively adapted to cater to different types of projects managed by the organization across different service lines, such as Application Development, Managed Services, Application Testing, BPS and IT IS.
Global Delivery Model. We have a four-tiered global architecture for service delivery and operations, consisting of employees co-located at clients’ sites, at local facilities or in-country delivery centers, at regional delivery centers and at global delivery centers. Our extensive facilities, technology and communications infrastructure facilitate the seamless integration of our global workforces. This is accomplished by permitting team members in different locations to access common project information and to work directly on client projects. This infrastructure allows for rapid completion of projects, highest level of quality, efficient use of clients’ technological resources and real-time access to project information by the on-site account manager or the client. In addition, for large projects with short time frames, our offshore facilities allow for parallel processing of various development phases to accelerate delivery time. Key aspects of our global delivery model include:
Two-in-a-Box Engagement Model: Our proprietary, trademarked client engagement model, called Two-in-a-Box, or TIB, represents our commitment to providing superior service to help clients reduce IT operational costs, embrace best practices and undergo sustainable business transformation. Centered on the objectiveneeds of improving productivity.

Expand Domesticthe client’s organization, TIB is designed specifically to help clients quickly reduce IT budgets, revamp IT operations and International Geographic Presence. Asre-deploy freed-up assets to more strategic initiatives that generate business value. The TIB model includes a relationship management team, led by the Client Partner, or CP, with deep industry expertise, working onsite to absorb the client’s culture, operational processes, challenges and business goals and to assist with strategic planning. Another critical TIB team member is the dedicated global delivery manager, or DM. The relationship between the CP and DM is essential to ensure that our IT services are delivered with precision and that they are tailored to each client’s unique needs.

Highly-Skilled Workforce: Our managers and senior technical personnel provide in-depth project management expertise to clients. To maintain this level of expertise, we expandplace significant emphasis on recruiting and training our customer base, we plan to open additional salesworkforce of highly-skilled professionals. We have approximately 30,000 project managers and marketing officessenior service delivery staff around the world, many of whom have significant work experience in North America, Europe Latin America, Asia, and Asia. We also maintain programs and personnel to hire and train the Middle East. This expansion is expectedbest available technical professionals in both legacy systems and emerging technologies. We provide extensive combined classroom and on-the-job training to facilitate salesnewly-hired technical staff, as well as additional annual training programs designed to enhance the business practices, tools, technology and servicesconsulting skills of our professional staff.

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Initiatives to existing and new customers. We have established sales and marketing offices in various metropolitan areas both in the United States and internationally.

Continue to beRemain an Employer of Choice in the Industry.: As a rapidly growing professional services firm, a key attribute of our continued success is the ability to continually hire, assimilate, motivate and retain the best talent possible in the industry. We have developed strong relationships with key universities around the world, particularly in India, to provide a continual funnelpipeline of talented staff from Tier Onetop-ranked schools. In addition, we

have established an active lateral recruiting program in North America, Europe and India and an on-campus recruiting program in North America. We continue to expand our presence and brand in our key supply markets, further enhancing our ability to hire experienced professionals from competing IT services firms and industry to support our client needs and growth. We invest heavily in training programs, (centered around Cognizant Academy), motivational programs and career development to ensure personal professional growth for each of our associates.

employees.

PursueFurther Development of Long-Term Client Relationships. We have strong long-term strategic relationships with our clients and business partners. We seek to establish long-term relationships that present recurring revenue opportunities, frequently trying to establish relationships with our clients’ chief information officers, or other IT and business decision makers, by offering a wide array of cost-effective high quality services. Approximately 97.1% of our revenues for the year ended December 31, 2014 were derived from clients who had been using our services at the end of 2013. We also seek to leverage our experience with a client’s IT systems into new business opportunities. A successful track record and in-depth knowledge of a client’s processes and IT systems gained during the performance of application maintenance services can provide us with a competitive advantage in securing additional maintenance, development and other projects.
Pursuit of Selective Strategic Acquisitions, Joint Ventures and Strategic Alliances. We believe that opportunities continue to exist in the fragmented market in which we operate to expand our business through selective strategic acquisitions, joint ventures and strategic alliances. We believe that acquisition and joint venture candidates may enable us to expand our geographic presence, service offering and our capabilities more rapidly, especially in geographic markets and key industries.rapidly. For example, in 2011,2014, we completed twoseveral acquisitions which we believe will accelerate our ability to provide multi-service integrated solutions to the healthcare industry and enhance our overall digital delivery capabilities. We believe that our fourth quarter acquisition of TriZetto, the largest acquisition in our history, broadens our offerings and creates an opportunity for us to cross-sell our business process, infrastructure management and consulting services to the TriZetto clients where we currently do not have relationships. More importantly, we believe a greater longer term opportunity exists for us to combine TriZetto’s platforms with our services and program management capabilities to create end-to-end integrated platform-based solutions that bring together infrastructure, applications, the cloud and business process services. During 2014, we completed three other acquisitions to strengthen our business process and analytics solution offerings and enhance our retail SAP capabilities. In addition, through our working relationships with independent software vendors we obtain projects using the detailed knowledge we gain in connection with a joint development process. Finally, we expect to continue to form strategic alliances with select IT service firms that offer complementary services to best meet the requirements of our customers.digital delivery capabilities across several industry groups.

Sales and Marketing

We market and sell our services directly through our professional staff, senior management and direct sales personnel operating out of our Teaneck, New Jersey global headquarters and our business development offices which are strategically located in various metropolitan areas around the world. The sales and marketing group works with our technicalclient delivery team as the sales process moves closer to the customer’s selection of a services provider. The duration of the sales process varies depending on the type of service, ranging from approximately two months to over one year. The account manager or sales executive works with the technical team to:

define the scope, deliverables, assumptions and execution strategies for a proposed project;

Customers

develop project estimates;

prepare pricing and margin analyses; and

finalize sales proposals.

Management reviews and approves proposals, which are then presented to the prospective customer. Our sales and account management personnel remain actively involved in the project through the execution phase. We focus our marketing efforts on businesses with intensive information processing needs. We maintain a prospect/customer database that is continuously updated and used throughout the sales cycle from prospect qualification to close. As a result of this marketing system, we pre-qualify sales opportunities, and direct sales representatives are able to minimize the time spent on prospect qualification. In addition, substantial emphasis is placed on customer retention and expansion of services provided to existing customers. In this regard, our account managers play an important marketing role by leveraging their ongoing relationship with the customer to identify opportunities to expand and diversify the type of services provided to that customer.

Customers

The number of customers served by us has increased significantly in recent years. As of December 31, 2011, we were providing services to approximately 785 customers, as compared to approximately 712 customers as of December 31, 2010, and approximately 589 customers as of December 31, 2009. As of December 31, 2011,2014, we increased the number of strategic clients to 191.271. We define a strategic client as one offering the potential to generate at least $5 million to $50 million or more in annual revenues at maturity. Accordingly, we provide a significant volume of services to many customers in each of our business segments. Therefore, a loss of a significant customer or a few significant customers in a particular segment could materially reduce revenues for such segment. However, no individual customer exceeded 10.0% of our consolidated revenues for the years ended December 31, 2011, 2010,2014, 2013, and 2009.2012. In addition, the services we provide to our larger customers are often critical to the operations of such customers and a termination of our services generally would require an extended transition period with gradualgradually declining revenues. For the years ended December 31, 2011, 2010,2014, 2013, and 2009, 78.5%2012, 76.8%, 78.0%77.6%, and 79.1%79.4% of our revenue, respectively, was from North American customers.

See Note 15 to our consolidated financial statements for additional financial information by geographic area.

For the year ended December 31, 2011, we derived2014, the distribution of our revenues from the followingacross our business segments: 41.1%segments was as follows: 41.8% from Financial Services, 26.5%26.2% from Healthcare, 19.6%20.4% from Manufacturing/Retail/Logistics and 12.8%11.6% from Other.


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We generally provide our services either on a time-and-material, basisfixed price, or on a fixed priceper-transaction basis. The volume of work performed for specific customers is likely to vary from year to year, and a significant customer in one year may not use our services in a subsequent year. Presented in the table below is additional information about our customers.

   Year Ended December 31, 
   2011  2010  2009 

Revenues from top five customers as a percentage of total revenues

   16.3  17.9  17.4

Revenues from top ten customers as a percentage of total revenues

   27.7  30.3  29.4

Revenues under fixed-bid contracts as a percentage of total revenues

   31.7  31.5  30.3

  Year Ended December 31,
  2014 2013 2012
Revenues from top five customers as a percentage of total revenues 12.2% 13.2% 14.0%
Revenues from top ten customers as a percentage of total revenues 21.3% 22.6% 25.0%
Revenues under fixed-bid contracts as a percentage of total revenues 35.5% 34.0% 33.1%
Competition

The intensely competitive IT services and outsourcing market includes a large number of participants and is subject to rapid change. This market includes participants from a variety of market segments, including:

systems integration firms;

contract programming companies;

application software companies;

traditional large consulting firms;

the professional services groups of computer equipment companies; and

facilities management and outsourcing companies.

Our direct competitors include, among others, Accenture, Capgemini, Computer Sciences Corporation, Genpact, HCL Technologies, HP Enterprise (formerly Electronic Data Systems), IBM Global Services, Infosys Technologies, Perot Systems (acquired by Dell Inc.), Tata Consultancy Services and Wipro. In addition, we compete with numerous smaller local companies in the various geographic markets in which we operate.

Many

Some of our competitors have significantly greater financial, technical and marketing resources andand/or greater name recognition. The principal competitive factors affecting the markets for our services include:

performance and reliability;

quality of technical support, training and services;

responsiveness to customer needs;

reputation and experience;

financial stability and strong corporate governance; and

competitive pricing of services.

We rely on the following to compete effectively:

a well-developed recruiting, training and retention model;

a successful service delivery model;

a broad referral base;

continual investment in process improvement and knowledge capture;

investment in infrastructure and research and development;

financial stability and strong corporate governance;

continued focus on responsiveness to customer needs, quality of services, competitive prices; and

project management capabilities and technical expertise.

Intellectual Property

Our

We provide value to our clients based, in part, on our proprietary innovations, methodologies, reusable knowledge capital and other intellectual property rights are importantassets. We recognize the importance of intellectual property and its ability to differentiate us from our business.competitors. We presently hold no patents or registered copyrights. Instead, we rely on a combination of intellectual property laws, trade secrets,as well as confidentiality procedures and contractual provisions, to protect our intellectual property.property and our brand. We require our employees, independent contractors, vendorshave registered, and customers to enter into written confidentiality agreements uponapplied for the commencementregistration of, their relationships with us. These agreements generally provide that any confidential or proprietary information disclosed or otherwise made available by us be kept confidential. In addition, we generally require third parties to sign confidentiality agreements before we disclose our confidential or proprietary information to them.

A portion of our business involves the development for customers of highly complex information technology applicationsU.S. and other technology deliverables. This intellectual property includes written specificationsinternational trademarks, service marks, domain names, and documentation created in connection with specific customer engagements. Our customers usually own the intellectual property rights in the software and other technology deliverables we create for them on a custom development basis.

On July 1,1998, Nielsen Media Research, Inc., the successor in interest to Cognizant Corporation, assigned all of its right, title and interest in and to the marks COGNIZANT and C & Design to Cognizant Technology Solutions Corporation. On February 6, 2003, Cognizant Technology Solutions Corporation assigned certain of its assets, including all of its intangible assets, to Cognizant Technology Solutions U.S. Corporation.copyrights. As of December 31, 2011, Cognizant Technology Solutions U.S. Corporation2014, we have also applied for or its predecessors is the record owner of:

(a)two registrations for COGNIZANT, one registration for C & Design, one registration for MANAGED TEST CENTER, one registration for TWO-IN-A-BOX, one registration for MDM EXPRESS, one registration for MDM-IN-A-BOX, one registration for GOVERNANCE-IN-A-BOX, one registration for GOVERNANCE-IN-A-BOX & DESIGN, one registration for STRATEGIC VISION CONSULTING, one registration for SV (Stylized), one registration for ICOMP, one registration for IPLEX, one registration for MARKETRX, one registration for IOPTIMA, one registration for IDETAILING, one registration for IFOLIO, one registration for IFORCE, one registration for SURVEYRX, one registration for TRANSFORMING WHILE PERFORMING and two registrations for TRANSFORM WHILE PERFORM; as well as four pending applications for, PLANFORCE, INTELLISTORE, THE INTELLIGENT STORE and CLOUD360 in the United States;

(b)two registrations for COGNIZANT, two registrations for C & Design, one registration for TWO-IN-A-BOX, one registration for THREE-IN-A-BOX, one application for COGNIZANT, one application for C & Design, one application for INTELLISTORE and one application for THE INTELLIGENT STORE in India;

(c)a registration for COGNIZANT in Spain;

(d)one registration for each COGNIZANT and C & Design, one registration for MDM EXPRESS and one registration for MDM-IN-A-BOX, one registration for GOVERNANCE-IN-A-BOX & DESIGN, one
registration for THREE-IN-A-BOX, one registration for TWO-IN-A-BOX, one registration for

INTEGRATED REPORTING IN THE CLOUD, one registration for THE FUTURE OF WORK, one registration for CLOUD360, one registration for MARKETRX, one registration for SURVEYRX, one registration for ICOMP, and one registration for IPLEX in the European Union; and

(e)six registrations and one application for COGNIZANT and three registrations and one applications for C & Design in Malaysia. In addition, as of December 31, 2011, Cognizant Technology Solutions U.S. Corporation, or its predecessors, is the record owner of a total of 294 trademark registrations in 60 countries.

In addition, as of December 31, 2011, Cognizant Technology Solutions U.S. Corporation, or its predecessors, is the record owner ofobtained a total of 294624 trademark registrations in 60 countries.

In addition, we have applied for or obtained 105 U.S. and international patents and patent applications and 146 U.S. and international copyright registrations covering certain of


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our proprietary technology assets. Although we believe the ownership of such patents, copyrights, trademarks and service marks is an important factor in our business and that our success does depend in part on the ownership thereof, we rely primarily on the innovative skills, technical competence and marketing abilities of our personnel.
Employees

We finishedhad approximately 211,500 employees at the year 2011end of 2014, with headcount of approximately 137,700. We employed approximately 111,60037,800 persons in the Asia PacificNorth American region, approximately 21,8008,100 persons in the European region, and approximately 165,600 persons in various other locations throughout North America and Latin America and over 4,300the rest of world, including 157,100 persons in various locations throughout Europe, principally in the United Kingdom.India. We are not party to any significant collective bargaining agreements. We consider our relations with our employees to be good.

Our future success depends to a significant extent on our ability to attract, train and retain highly-skilled IT development and other professionals. In particular, we need to attract, train and retain project managers, programmers and other senior technical personnel. We believe there is a shortage of, and significant competition for, IT development professionals in the United States, Europe and in India with the advanced technological skills necessary to perform the services we offer. We have an active recruitment program in India, and have developed a recruiting system and database that facilitates the rapid identification of skilled candidates. During the course of the year, we conduct extensive recruiting efforts at premier colleges and technical schools in India. We evaluate candidates based on academic performance, the results of a written aptitude test measuring problem-solving skills and a technical interview. In addition, we have an active lateral recruiting program in North America, Europe and India and have established an on-campus recruiting program in North America. A substantial majority of the personnel on most on-site teams and virtually all the personnel staffed on offshore teams is comprised of Indian nationals.

Our senior project managers are hired from leading consulting firms in the United States, Europe and India. Our senior management and most of our project managers have experience working in the United States and Europe. This enhances our ability to attract and retain other professionals with experience in the United States and Europe. We have also adopted a career and education management program to define our employees’ objectives and career plans. We have implemented an intensive orientation and training program to introduce new employees to the Process Space software engineering process, our other technologies and our services.

Our Executive Officers

The following table identifies our current executive officers:

Name

  

Age

  

Capacities in Which Served

  

In Current

Position Since

Lakshmi Narayanan(1)

  58  

Vice Chairman of the Board of Directors

  2007

Francisco D’Souza(2)

  43  

Chief Executive Officer

  2007

Gordon Coburn(3)

  48  

President

  2012

Karen McLoughlin(4)

  47  

Chief Financial Officer

  2012

Ramakrishnan Chandrasekaran(5)

  54  

Group Chief Executive – Technology and Operations

  2012

Rajeev Mehta(6)

  45  

Group Chief Executive – Industries and Markets

  2012

Malcolm Frank(7)

  45  

Executive Vice President, Strategy and Marketing

  2012

Steven Schwartz(8)

  44  

Senior Vice President, General Counsel and Secretary

  2007

Name Age Capacities in Which Served 
In Current
Position Since
Lakshmi Narayanan(1)
 61
 Vice Chairman of the Board of Directors 2007
Francisco D’Souza(2)
 46
 Chief Executive Officer 2007
Gordon Coburn(3)
 51
 President 2012
Karen McLoughlin(4)
 50
 Chief Financial Officer 2012
Ramakrishnan Chandrasekaran(5)
 57
 Executive Vice Chairman, Cognizant India 2013
Rajeev Mehta(6)
 48
 Chief Executive Officer, IT Services 2013
Malcolm Frank(7)
 48
 Executive Vice President, Strategy and Marketing 2012
Steven Schwartz(8)
 47
 Executive Vice President, Chief Legal and Corporate Affairs Officer 2013
Sridhar Thiruvengadam(9)
 51
 Chief Operating Officer 2013
Ramakrishna Prasad Chintamaneni(10)
 45
 Executive Vice President and President, Banking and Financial Services 2013
Venkat Krishnaswamy(11)
 61
 Executive Vice President and President, Healthcare & Life Sciences 2013
Debashis Chatterjee(12)
 49
 Executive Vice President and President, Technology Solutions 2013
Dharmendra Kumar Sinha(13)
 52
 Executive Vice President and President, Client Services 2013
Sumithra Gomatam(14)
 47
 Executive Vice President and President, Industry Solutions 2013
(1)Lakshmi Narayanan was appointed Vice Chairman of the Board of Directors, effective January 1, 2007. Mr. Narayanan served as our Chief Executive Officer from December 2003 through December 2006 and as our President from March 1998 through December 2006. Mr. Narayanan joined our Indian subsidiary as Chief Technology Officer in 1994 and was elected President of such subsidiary on January 1,in 1996. Prior to joining us, from 1975 to 1994, Mr. Narayanan was the regional head of Tata Consultancy Services, a large consulting and software services company located in India. Mr. Narayanan serves on the boardBoard of directors and asDirectors of TVS Capital Funds Limited, a private investment management company in India, where he is currently the Chairman of the Governance CommitteeCommittee. Mr. Narayanan is also the Chairman of TVS Capital Funds Limited.the Board of Governors of ICT Academy of Tamil Nadu, a not-for-profit training and research institution established as a public-private partnership between various Indian governmental entities and IT and technology companies. Additionally, Mr. Narayanan serves on the Board of Directors of the National Skills Development Corporation, a not-for-profit organization to promote skills development established as a public-private partnership in India, where he is the Chairman of the Nominations and Corporate Governance Committee. Mr. Narayanan holds a Bachelor of Science degree, a Master of Science degree and a Management degree from the Indian Institute of Science.
(2)Francisco D’Souza was appointed President and Chief Executive Officer and became a member of the Board of Directors, effective January 1, 2007. Effective February 6, 2012, Mr. D’Souza ceased servingserved as our President at which time Mr. Coburn was appointed to such position. Mr. D’Souza servedfrom January 2007 through February 2012 and as our Chief Operating Officer from December 2003 through December 2006. Prior to that, from November 1999 to December 2003, he served as our Senior Vice President, North American Operations and Business Development. From March 1998 to November 1999, he served as our Vice President, North American Operations and Business Development and as our Director-North American Operations and Business Development from June 1997 to March 1998. From January 1996 to June 1997, Mr. D’Souza was engaged as our consultant. From February 1995 to December 1995, Mr. D’Souza was employed as Product Manager at Pilot Software. Between 1992 and 1995, Mr. D’Souza held various marketing, business development and technology management positions as a Management Associate at The Dun & Bradstreet Corporation. While working at The Dun & Bradstreet Corporation, Mr. D’Souza was part of the team that established the software development and maintenance business conducted by us. Mr. D’Souza serves on the Board of Trustees of Carnegie Mellon University, the Board of Trustees of The New York Hall of Science and the Board of Directors of the U.S.-India Business Council. Mr. D’Souza holds a Bachelor of Business Administration degree from the University of East Asia and a Master of Business Administration degree from Carnegie Mellon University.

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employed as Product Manager at Pilot Software. Between 1992 and 1995, Mr. D’Souza held various marketing, business development and technology management positions as a Management Associate at The Dun & Bradstreet Corporation. While working at The Dun & Bradstreet Corporation, Mr. D’Souza was part of the team that established the software development and maintenance business conducted by us. Mr. D’Souza has served on the Board of Directors of General Electric Company since 2013, where he is currently a member of the Audit Committee and the Science and Technology Committee. Mr. D’Souza also serves on the Board of Trustees of Carnegie Mellon University, as Co-Chairman of the Board of Trustees of The New York Hall of Science and on the Board of Directors of the U.S.-India Business Council, and is a member of the Business Roundtable. Mr. D’Souza holds a Bachelor of Business Administration degree from the University of Macau (formerly known as the University of East Asia) and a Master of Business Administration degree from Carnegie Mellon University.
(3)

Gordon Coburn was appointed President of the Company, effective February 6, 2012. From March 1998 until February 6, 2012, Mr. Coburn served as the Company’s Chief Financial Officer and Treasurer and from January 2007 until February 6, 2012, Mr. Coburn also held the position of Chief Operating Officer. Mr. Coburn also served as the Company’s Executive Vice President from December 2003 through December 2006. From November 1999 to December 2003, he served as our Senior Vice President. He previously was our Vice President from 1996 to November 1999. Mr. Coburn served as Senior Director—GroupDirector-Group Finance and Operations for Cognizant Corporation from November 1996 to December 1997. From 1990 to October 1996, Mr. Coburn held key financial positions with The Dun & Bradstreet Corporation.

Mr. Coburn serves on the boardBoard of directorsDirectors of The Corporate Executive Board Company and TechAmerica.Company. He also served on the boardBoard of directorsDirectors of ICT Group, Inc. until its acquisition on February 2, 2010. Mr. Coburn holds a Bachelor of Arts degree from Wesleyan University and a Master of Business Administration degree from the Amos Tuck School at Dartmouth College.College, where he serves as a member of its MBA Advisory Board.
(4)
Karen McLoughlin was appointed Chief Financial Officer of the Company, effective February 6, 2012. She previously served as the Company’s Senior Vice President of Finance and Enterprise Transformation, a role she held since January 2010. In such role, Ms. McLoughlin was responsible for the Company’s worldwide financial planning and analysis, enterprise risk management and enterprise transformation functions, including the facilitation and execution of various internal reengineering and transformation initiatives designed to enable the Company’s strategic vision. From August 2008 to January 2010, Ms. McLoughlin served as the Company’s Senior Vice President of Finance, responsible for overseeing the Company’s global financial planning and analysis team and enterprise risk management, and from October 2003 until August 2008, Ms. McLoughlin served as the Company’s Vice President of Global Financial Planning and Analysis. Prior to joining Cognizant in October 2003, Ms. McLoughlin held various financial management positions at Spherion Corporation (“Spherion”) from August 1997 to October 2003 and at Ryder System Inc. (“Ryder”) from July 1994 to August 1997. At both Spherion and Ryder, Ms. McLoughlin held key financial management positions and was involved in strategic planning, the integration of several mergers and acquisitions, financial systems implementations and corporate reorganizations. Prior to joining Ryder, she spent six years in the South Florida Practice of Price Waterhouse (now PricewaterhouseCoopers). Ms. McLoughlin has a Bachelor of Arts degree in Economics from Wellesley College and a Master of Business Administration degree from Columbia University.
(5)Ramakrishnan Chandrasekaran was appointed Group Chief Executive – Technology and Operations,Vice Chairman, Cognizant India, effective February 6, 2012.December 4, 2013. In this role, Mr. Chandrasekaran isfocuses on strengthening our strong relationship with industry bodies, driving strategic initiatives that strengthen outreach to the government, and further enhancing our brand equity through public relations in India. From February 2012 to December 2013, Mr. Chandrasekaran served as Group Chief Executive-Technology and Operations. In this role, Mr. Chandrasekaran was responsible for leading our solutions and delivery teams world-wide. From August 2006 to February 2012, he served as our President and Managing Director, Global Delivery, responsible for leading our global delivery organization, spearheading new solutions, and championing process improvements. Mr. Chandrasekaran served as our Executive Vice President and Managing Director from January 2004 through July 2006. Prior to that, from November 1999 to January 2004, he served as our Senior Vice President responsible for Independent Software Vendor or ISV, relationships, key alliances, capacity growth, process initiatives, business development and offshore delivery. Mr. Chandrasekaran joined us as Assistant Vice President in December 1994, before being promoted to Vice President in January 1997. Mr. Chandrasekaran has more than 20 years of experience working in the IT services industry. Prior to joining us, Mr. Chandrasekaran worked with Tata Consultancy Services. Mr. Chandrasekaran holds a Mechanical Engineering degree and Master of Business Administration degree from the Indian Institute of Management.
(6)Rajeev Mehta was appointed Group Chief Executive – Industries and Markets,Officer, IT Services, effective February 6, 2012.December 4, 2013. In this role, Mr. Mehta is responsible for market facing activities across the Company as well as for delivery across our IT Services business. From February 2012 to December 2013, Mr. Mehta served as Group Chief Executive-Industries and Markets. In this role, Mr. Mehta was responsible for leading our industry vertical and geographic market operations on a global basis. From August 2006 to February 2012, he served as our Chief Operating Officer, Global Client Services, responsible for our sales, business development and client relationship management organizations. Mr. Mehta who joined Cognizant in 1997, most recently served as Senior Vice President and General Manager of our Financial Services Business Unit, a position he heldbusiness segment from June 2005 to August 2006. From November 2001 to June 2005, he served as our Vice President and General Manager of our Financial Services Business Unit.business segment. From January 1998 to November 2001, Mr. Mehta served as our Director of the U.S. Central Region. Mr. Mehta served as our Senior Manager of Business Development from January 1997 to January 1998. Prior to joining Cognizant in 1997, Mr. Mehta was involved in implementing GE Information Services offshore outsourcing program and also held consulting positions at Deloitte & Touche and Andersen Consulting. Mr. Mehta holds a Bachelor of Science degree from the University of Maryland and a Master of Business Administration degree from Carnegie Mellon University.

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Mehta was involved in implementing GE Information Services offshore outsourcing program and also held consulting positions at Deloitte & Touche and Andersen Consulting. Mr. Mehta holds a Bachelor of Science degree from the University of Maryland and a Master of Business Administration degree from Carnegie Mellon University.
(7)

Malcolm Frank was appointed Executive Vice President, Strategy and Marketing, effective February 6, 2012. In this role, Mr. Frank is responsible for shaping our corporate strategy and global brand in order to maintain our track record of rapidly growing market and mind share. Mr. Frank served as our Senior Vice President of Strategy and Marketing from August 2005 to February 2012. In both these roles, Mr. Frank’s responsibilities have included, and continue to include, directing all aspects of our corporate marketing

function, including strategy and branding, industry and media relations, corporate communications and corporate marketing. In developing strategy, he works closely with our leadership team to formulate and implement strategies with respect to our services portfolio, vertical industry focus, geographic expansion and competitive differentiation. In addition, Mr. Frank and his team focus on strategies on platforms, capabilities and business models necessary to drive our non-linear growth. From August 2005 until June 2009, Mr. Frank was also responsible for leading our field marketing function. Prior to joining Cognizant in August 2005, Mr. Frank was co-founder, President and Chief Executive Officer of CXO Systems, Inc., an independent software vendor providing dashboard solutions for senior managers, from March 2002 to July 2005. From June 1999 to September 2002, Mr. Frank was the founder, President, Chief Executive Officer and Chairman of Nervewire Inc. (“Nervewire”), a leading management consulting and systems integration firm. Prior to founding Nervewire, Mr. Frank was a co-founder, executive officer, and Senior Vice President at Cambridge Technology Partners, where he ran Worldwide Marketing, Business Development, and several business units, from January 1990 to June 1999. Mr. Frank graduated from Yale University with a degree in Economics.
(8)
Steven Schwartz was namedappointed Executive Vice President, Chief Legal and Corporate Affairs Officer on December 4, 2013. In this role, Mr. Schwartz is responsible for our global legal teams, our global government affairs efforts and our global security team. From July 2007 to December 2013, Mr. Schwartz served as Senior Vice President, General Counsel and Secretary, in July 2007, having global responsibility for managing Cognizant’s legal function. Mr. Schwartz, who joined Cognizant in 2001, most recentlypreviously served as Vice President and General Counsel, a position he held from March 2003 to July 2007. From April 2002 to March 2003, he served as our Vice President and Chief Corporate Counsel. From October 2001 to December 2002, he served as our Chief Corporate Counsel. Mr. Schwartz also serves as our Chief Legal Officer. Mr. Schwartz serves on the boardBoard of directorsDirectors of Information Technology Industry Council and Citizen Schools. Mr. Schwartz holds a Bachelor of Business Administration degree from the University of Miami, a Juris Doctor degree from Fordham University School of Law and a Master of Law (in Taxation) degree from the New York University School of Law.

(9)Sridhar Thiruvengadam was appointed Chief Operating Officer of the Company, effective May 8, 2013. Previously, from January 2012 to May 2013, Mr. Thiruvengadam served as an Executive Vice President of the Company, leading the global delivery operations for several of the Company’s industry verticals, and head of the Company’s BPS practice. From January 2010 to January 2012, Mr. Thiruvengadam served as a Senior Vice President and global head of BPS, infrastructure and testing services. From April 2007 to January 2010, Mr. Thiruvengadam served as the Company’s Chief People Officer in charge of talent acquisition, management, training and staffing. From March 2001 to March 2007, Mr. Thiruvengadam held several positions in the Company’s banking, financial services, healthcare and insurance practices, including Vice President and head of the Company’s insurance industry vertical. Mr. Thiruvengadam joined the Company as a project manager in November 1994. Mr. Thiruvengadam holds a M.Tech degree from the Indian Institute of Technology, Madras.
(10)
Ramakrishna Prasad Chintamaneni was appointed Executive Vice President and President, Banking and Financial Services (BFS), effective December 4, 2013. In this role, Mr. Chintamaneni is responsible for leading the BFS practice. From 2011 to December 2013, Mr. Chintamaneni served as our Global Head of BFS Practice and was responsible for the practice’s sales, business development, consulting, client relationships, management and delivery, and global profit and loss. Previously, from 2010 to 2011, Mr. Chintamaneni served as our Global Head of Markets for the BFS Practice. From 2006 to 2009, he served as our Head of BFS Practice for North America. From 1999 through 2006, Mr. Chintamaneni served as our Client Partner, managing the relationships with several of our key BFS clients, and also led our U.S. Eastern Region’s BFS Practice. Prior to joining Cognizant in 1999, Mr. Chintamaneni spent seven years in the investment banking and financial services industry, including working at Merrill Lynch and its affiliates for five years as an Investment Banker and a member of Merrill’s business strategy committee in India. Mr. Chintamaneni serves on the Board of Directors of NPower, a nonprofit that helps nonprofits, schools and individuals build technology skills by harnessing the power of the technology community. Mr. Chintamaneni obtained his Bachelor of Technology degree in Chemical Engineering from the Indian Institute of Technology, Kanpur and a Postgraduate Diploma in Business Management from XLRI School of Management in India. 
(11)Venkat Krishnaswamy was appointed President, Healthcare & Life Sciences, effective December 4, 2013. In this role, Mr. Krishnaswamy is focused on delivering solutions and services to the healthcare industry. From February 2012 to December 2013, Mr. Krishnaswamy served as Executive Vice President of Healthcare and Life Sciences. From April 2007 to February 2012, Mr. Krishnaswamy served as Senior Vice President and General Manager of Healthcare and Life Sciences. Mr. Krishnaswamy served as Vice President - Projects from January 2003 to April 2007 and as Director of Projects from April 1999 to January 2003. Upon joining Cognizant in 1997, Mr. Krishnaswamy served as Senior Manager until April 1999. Between 1997 and 2003, Mr. Krishnaswamy served in our BFS Practice. Prior to joining Cognizant in 1997, Mr. Krishnaswamy spent over ten years in retail and commercial banking with Colonial State Bank (now

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Commonwealth Bank of Australia). Mr. Krishnaswamy holds a Bachelor of Engineering degree from the University of Madras and a Masters degree in Electrical Engineering from the Indian Institute of Technology New Delhi.
(12)Debashis Chatterjee was appointed Executive Vice President and President, Technology Solutions, effective December 4, 2013. In this role, Mr. Chatterjee has responsibility for all of our horizontal practices within IT Services and is responsible for implementing best practices in service delivery and creating solutions across our horizontal practices. From May 2013 until his current appointment, Mr. Chatterjee served as Senior Vice President and Global Head, Technology and Information Services. From March 2012 to April 2013, he was Senior Vice President, Transformational Services. Previously, from April 2011 to January 2012, Mr. Chatterjee served as Vice President and Sectors Leader, Global Business Services, Global Delivery at IBM, a multinational technology and consulting company. From January 2010 to March 2011, Mr. Chatterjee was Senior Vice President and Global Head of Cognizant’s BFS Practice, from April 2007 to December 2009, he was Senior Vice President and Global Delivery Head of BFS, and from April 2004 to March 2007, he was Vice President and Global Delivery Head of BFS. Prior to that, Mr. Chatterjee held various key management roles at Cognizant since joining us in 1996. Mr. Chatterjee has a Bachelor of Engineering in Mechanical Engineering from Jadavpur University in India.
(13)Dharmendra Kumar Sinha was appointed Executive Vice President and President, Client Services, effective December 4, 2013. In this role, Mr. Sinha leads our global sales, field marketing and intermediary relations teams. He is also responsible for our strategic partnerships and alliances organization. From 2007 to December 2013, Mr. Sinha served as Senior Vice President and General Manager, Global Sales and Field Marketing. From 2004 to 2007, Mr. Sinha served as our Vice President, responsible for our Manufacturing, Logistics, Retail, Hospitality, and Technology verticals. In addition, he assumed the role of Head of Sales and managed our Field Marketing function. From January 2008 to December 2008, Mr. Sinha additionally managed the Insurance business unit. Prior to that, from 1998 to 2004, Mr. Sinha served as Director and subsequently as Vice President of the U.S. Western Region. From 1997 to 1998, Mr. Sinha served in various operational and business development positions. Prior to joining Cognizant in 1997, Mr. Sinha worked with Tata Consultancy Services and CMC Limited, an end-to-end IT solutions provider. Mr. Sinha has a Bachelor of Science Degree from Patna Science college, Patna and a Master’s Degree in Business Administration from Birla Institute of Technology, Mesra. 
(14)Sumithra Gomatam was appointed Executive Vice President and President, Industry Solutions, effective December 04, 2013. In this role, Ms. Gomatam oversees global delivery for all of our industry verticals and is responsible for implementing best practices in services delivery and for creating solutions across our industry practices. Ms. Gomatam also leads our Communications and High Technology business units. Effective February 02, 2015, Ms. Gomatam’s role has been expanded to oversee global delivery for our BPS unit. From July 2008 to December 2013, Ms. Gomatam served as Senior Vice President, Projects. In this role, Ms. Gomatam served initially as our Global Delivery Head and then as Global Practice Leader for our testing practice. From March 2006 to July 2008, Ms. Gomatam served as Vice President, Projects, leading global delivery and building out the testing practice. From 2001 to March 2006, Ms. Gomatam served as an Account Relationship Manager and as part of our Core Delivery Leadership Team in our BFS Practice. From 1995, when Ms. Gomatam joined us, until 2001, she held various key positions within The Dun & Bradstreet Corporation and Cognizant, including serving our BFS clients on application development and application maintenance projects. Ms. Gomatam received her B.E. in Electronics and Communication from Anna University.
None of our executive officers are related to any other executive officer or to any of our Directors. Our executive officers are elected annually by the Board of Directors and serve until their successors are duly elected and qualified.

Corporate History

We began our IT development and maintenance services business in early 1994, as an in-house technology development center for The Dun & Bradstreet Corporation and its operating units. In 1996, we, along with certain other entities, were spun-off from The Dun & Bradstreet Corporation to form a new company, Cognizant Corporation. On June 24, 1998, we completed an initial public offering of our Class A common stock. On June 30, 1998, a majority interest in us, and certain other entities were spun-off from Cognizant Corporation to form IMS Health. Subsequently, Cognizant Corporation was renamed Nielsen Media Research, Incorporated.

On January 30, 2003, we filed a tender offer in which IMS Health stockholders could exchange IMS Health shares held by them for our Class B common stock held by IMS Health. On February 13, 2003, IMS Health distributed all of our Class B common stock that IMS Health owned in an exchange offer to its stockholders. On February 21, 2003, pursuant to the terms of our Restated Certificate of Incorporation, all of the shares of Class B common stock automatically converted into shares of Class A common stock. Since February 21, 2003, there have been no outstanding shares of Class B common stock. Effective May 26, 2004, pursuant to our Certificate of Incorporation, there are no authorized shares of Class B common stock.


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Available Information

We make available the following public filings with the Securities and Exchange Commission, or the SEC, free of charge through our website atwww.cognizant.com as soon as reasonably practicable after we electronically file such material with, or furnish such material to, the SEC:

our Annual Reports on Form 10-K and any amendments thereto;

our Quarterly Reports on Form 10-Q and any amendments thereto; and

our Current Reports on Form 8-K and any amendments thereto.

In addition, we make available our code of business conduct and ethics entitled “Cognizant’s Core Values and Standards of Business Conduct” free of charge through our website. We intend to disclose any amendments to, or waivers from, our code of business conduct and ethics that are required to be publicly disclosed pursuant to rules of the SEC and the NASDAQ Global Select Market by filing such amendment or waiver with the SEC and posting it on our website.

No information on our Internet website is incorporated by reference into this Form 10-K or any other public filing made by us with the SEC.



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Item 1A.Risk Factors

Item 1A.    Risk Factors
Factors That May Affect Future Results
In addition to theWe face various important risks and uncertainties, detailed elsewhere in this Annual Report on Form 10-K, if any of the following risks occur,including those described below, that could adversely affect our business, results of operations and financial condition or prospects could be materially adversely affected. In such case,and, as a result, cause a decline in the trading price of our common stock.
Risks Relating to our Business
We face intense competition from other service providers.
We operate in intensely competitive industries that experience rapid technological developments, changes in industry standards, and changes in customer requirements. The intensely competitive information technology, consulting and business process services markets include a large number of participants and are subject to rapid change. These markets include participants from a variety of market segments, including:
systems integration firms;
contract programming companies;
application software companies;
internet solutions providers;
large or traditional consulting companies;
professional services groups of computer equipment companies; and
infrastructure management and outsourcing companies.
These markets also include numerous smaller local competitors in the various geographic markets in which we operate which may be able to provide services and solutions at lower costs or on terms more attractive to clients than we can. Our direct competitors include, among others, Accenture, Capgemini, Computer Sciences Corporation, Genpact, HCL Technologies, HP Enterprise (formerly Electronic Data Systems), IBM Global Services, Infosys Technologies, Tata Consultancy Services and Wipro. In certain markets, our competitors may have greater financial, technical and marketing resources and greater name recognition and, therefore, may be better able to compete for new work and skilled professionals. There is a risk that increased competition could put downward pressure on the prices we can charge for our services and, in turn, our operating margins. Similarly, if our competitors develop and implement processes and methodologies that yield greater efficiency and productivity, they may be able to offer services similar to ours at lower prices without adversely affecting their profit margins. If we are unable to provide our clients with superior services and solutions at competitive prices or successfully market those services to current and prospective clients, our business, results of operations and financial condition may suffer.
Our international expansion plans may not be successful if we are unable to compete effectively in other countries. We may face competition in other countries from companies that may have more experience with operations in such countries or with international operations. Additionally, such companies may have long-standing or well-established relationships with desired clients, which may put us at a competitive disadvantage. If we fail to compete effectively in the new markets we enter, our ability to continue to grow our business could be adversely affected. In addition, if we cannot compete effectively, we may be required to reconsider our strategy to expand internationally as well as our intent not to repatriate our non-U.S. earnings.
We may also face competition from companies that increase in size or scope as the result of strategic mergers or acquisitions. These transactions may include consolidation activity among hardware manufacturers, software companies and vendors, and service providers, which could result in the convergence of products and services. If buyers of products and services in the markets we serve favor using a single provider of integrated products and services, such buyers may direct more business to such providers, which could have a variety of negative effects on our competitive position and, in turn, adversely affect our business, results of operations and financial condition.
Our operating margin may decline and we may not be able to sustain our current level of profitability.
Our operating margin may decline if we experience declines in demand and pricing for our services, an increase in our operating costs, including imposition of new non-income related taxes, or adverse fluctuations in foreign currency exchange rates. In addition, wages in India have historically increased at a faster rate than in the United States, which has in the past and may in the future put pressure on our operating margins due to our offshore delivery model. Additionally, the number and type of equity-based compensation awards and the assumptions used in valuing equity-based compensation awards may change resulting in increased stock-based compensation expense and lower margins.

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Further, our operating margin, and therefore our profitability, is dependent on the rates we are able to recover for our services. If we are not able to maintain favorable pricing for our services, our operating margin and our profitability could suffer. The rates we are able to recover for our services are affected by a number of factors, including:
our clients’ perceptions of our ability to add value through our services;
introduction of new services or products by us or our competitors;
our competitors’ pricing policies;
our ability to accurately estimate, attain and sustain contract revenues, margins and cash flows over increasingly longer contract periods;
bid practices of clients and their use of third-party advisors;
the use by our competitors and our clients of offshore resources to provide lower-cost service delivery capabilities;
our ability to charge premium prices when justified by market demand or the type of service; and
general economic and political conditions.
In addition, if we are not able to maintain an appropriate utilization rate for our professionals, our profitability may suffer. Our utilization rates are affected by a number of factors, including:
our ability to efficiently transition employees from completed projects to new assignments;
our ability to hire and assimilate new employees;
our ability to accurately forecast demand for our services and thereby maintain an appropriate headcount in each of our geographies and workforces;
our ability to effectively manage attrition; and
our need to devote time and resources to training, professional development and other non-chargeable activities.
If we are unable to control our costs and operate our business in an efficient manner, our operating margin, and therefore our profitability, may decline.
We could be held liable for damages or our reputation could suffer from security breaches or disclosure of confidential information or personal data.
We are dependent on information technology networks and systems to process, transmit and securely store electronic information and to communicate among our locations around the world and with our clients. Security breaches of this infrastructure could lead to shutdowns or disruptions of our systems and potential unauthorized disclosure of confidential information or data, including personal data. In addition, many of our engagements involve projects that are critical to the operations of our customers’ businesses. The theft and/or unauthorized use or publication of our, or our clients’, confidential information or other proprietary business information as a result of such an incident could adversely affect our competitive position and reduce marketplace acceptance of our services. Any failure in the networks or computer systems used by us or our customers could result in a claim for substantial damages against us and significant reputational harm, regardless of our responsibility for the failure.
In addition, we often have access to or are required to manage, utilize, collect and store sensitive or confidential client or employee data, including personal data. As a result, we are subject to numerous U.S. and non-U.S. laws and regulations designed to protect this information, such as the European Union Directive on Data Protection and various U.S. federal and state laws governing the protection of personal data. If any person, including any of our employees, negligently disregards or intentionally breaches controls or procedures with which we are responsible for complying with respect to such data or otherwise mismanages or misappropriates that data, or if unauthorized access to or disclosure of data in our possession or control occurs, we could be subject to liability and penalties in connection with any violation of applicable privacy laws and/or criminal prosecution, as well as significant liability to our clients or our clients’ customers for breaching contractual confidentiality and security provisions or privacy laws. These risks will increase as we continue to grow our cloud-based offerings and services and store and process increasingly large amounts of our customers’ confidential information and data and host or manage parts of our customers’ businesses, especially in industries involving particularly sensitive data such as the financial services industry and the healthcare industry. Unauthorized disclosure of sensitive or confidential client or employee data, including personal data, whether through breach of computer systems, systems failure, employee negligence, fraud or misappropriation, or otherwise, could damage our reputation and cause us to lose clients. Similarly, unauthorized access to or through our information systems and networks or those we develop or manage for our clients, whether by our employees or third parties, could result in negative publicity, legal liability and damage to our reputation, which could in turn have a material adverse affect on our business, results of operations and financial condition.

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Healthcare-related data protection, privacy and similar laws restrict access, use, and disclosure of information, and failure to comply with or adapt to changes in these laws could materially adversely affect our business, results of operations and financial condition.
As a service provider in the healthcare industry, we are subject to data privacy and security regulation by both the federal government and the states in which we conduct our business, including the Health Insurance Portability and Accountability Act of 1996, or HIPAA, and the Health Information Technology for Economic and Clinical Health Act, or HITECH, which are federal laws that apply to firms that provide services to certain entities in the healthcare industry.
A portion of the data that we obtain and handle for or on behalf of our healthcare clients is subject to HIPAA, and we are required to maintain the privacy and security of individually identifiable health information in accordance with HIPAA and the terms of our agreements with clients. HITECH increased the civil and criminal penalties that may be imposed against us, and gave state attorneys general new authority to file civil actions for damages or injunctions in federal court to enforce HIPAA’s requirements. We have incurred, and will continue to incur, significant costs to establish and maintain HIPAA-required safeguards and, if additional safeguards are required to comply with HIPAA or our healthcare clients' requirements, our costs could increase further, which would negatively affect our results of operations. Furthermore, if we fail to maintain adequate safeguards, or we inappropriately use or disclose individually identifiable health information, we could be subject to significant liabilities and consequences, including, without limitation:
breach of our contractual obligations to our healthcare clients, which may cause these clients to terminate their relationship with us and may result in potentially significant financial obligations to them;
investigation by the federal regulatory authorities empowered to enforce HIPAA and by the state attorneys general empowered to enforce comparable state laws, and the possible imposition of civil and criminal penalties;
private litigation by individuals adversely affected by any violation of HIPAA, HITECH or comparable state laws to which we are subject; and
negative publicity, which may decrease the willingness of current and potential future clients in the healthcare industry to work with us.
Laws and expectations relating to privacy, security and data protection continue to evolve, and we continue to adapt to changing needs. Nevertheless, changes in these laws may limit our data access, use, and disclosure, and may require increased expenditures by us or may dictate that we not offer certain types of services. Any of the foregoing may have a material adverse effect on our ability to provide services to our healthcare clients and, in turn, on our business, results of operations and financial condition.
Our revenues and operating results may experience significant quarterly fluctuations.
We may experience significant quarterly fluctuations in our revenues and results of operations. Among the factors that could cause these variations are:
the nature, number, timing, scope and contractual terms of the projects in which we are engaged;
delays incurred in the performance of those projects;
the accuracy of estimates of resources and time required to complete ongoing projects;
changes to the financial condition of our clients;
changes in pricing in response to customer demand and competitive pressures;
longer sales cycles and ramp-up periods for our larger, more complex projects;
volatility and seasonality of our software sales;
the mix of on-site and offshore staffing;
the ratio of fixed-price contracts versus time-and-materials contracts;
employee wage levels and utilization rates;
changes in foreign exchange rates, including the Indian rupee versus the U.S. dollar;
the timing of collection of accounts receivable;
enactment of new taxes;
changes in domestic and international income tax rates and regulations;
changes to levels and types of stock-based compensation awards and assumptions used to determine the fair value of such awards; and
general economic conditions.

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As a result of these factors, it is possible that in some future periods, our revenues and results of operations may be significantly below the expectations of public market analysts and investors. In such an event, the price of our common stock would likely be materially and adversely affected.
We rely on a few customers for a large portion of our revenues.
Our top five and top ten customers generated approximately 12.2% and 21.3%, respectively, of our revenues for the year ended December 31, 2014. The volume of work performed for specific customers is likely to vary from year to year, and a major customer in one year may not use our services in a subsequent year. The loss of one of our large customers could have a material adverse effect on our business, results of operations and financial condition.
Our business, results of operations and financial condition will suffer if we fail to enhance our existing services and solutions and develop new services and solutions that allow us to keep pace with rapidly evolving technological developments.
The information technology, consulting and business process services markets are characterized by rapid technological change, evolving industry standards, changing customer preferences and new product and service introductions. Our future success will depend on our ability to develop services and solutions that keep pace with changes in the markets in which we operate. We cannot be sure that we will be successful in developing new services and solutions addressing evolving technologies in a timely or cost-effective manner or that any services and solutions we do develop will be successful in the marketplace. Our failure to address the demands of the rapidly evolving technological environment could have a material adverse effect on our ability to retain and attract clients and our competitive position, which could in turn have a material adverse effect on our business, results of operations and financial condition.
Our business, results of operations and financial condition may be affected by the rate of growth in the use of technology in business and the type and level of technology spending by our clients.
Our business depends, in part, upon continued growth in the use of technology in business by our clients and prospective clients as well as their customers and suppliers. In challenging economic environments, our clients may reduce or defer their spending on new technologies in order to focus on other priorities, or may choose to use their own internal resources rather than engage an outside firm to perform the types of services and solutions we provide. In addition, many companies have already invested substantial resources in their current means of conducting commerce and exchanging information, and they may be reluctant or slow to adopt new approaches that could disrupt existing personnel, processes and infrastructures. If the growth of technology usage in business, or our clients’ spending on technology in business, declines, or if we cannot convince our clients or potential clients to embrace new technological solutions, our business, results of operations and financial condition could be adversely affected.
Most of our contracts with our customers are short-term, and our business, results of operations and financial condition could be adversely affected if our clients terminate their contracts on short notice.
Consistent with industry practice, most of our contracts with our customers are short-term. A majority of our contracts can be terminated by our clients with short notice and without significant early termination cost. Terminations may result from factors that are beyond our control and unrelated to our work product or the progress of the project, including the business or financial condition of a client, changes in ownership, management or the strategy of a client or economic or market conditions generally or specific to a client’s industry. When contracts are terminated, we lose the anticipated revenues and might not be able to eliminate our associated costs in a timely manner. Consequently, our operating margins in subsequent periods could be lower than expected. If we are unable to replace the lost revenue with other work on terms we find acceptable or effectively eliminate costs, our business, results of operations and financial condition could be adversely affected.
If our pricing structures are based on inaccurate expectations and assumptions regarding the cost and complexity of performing our work, then our contracts could be unprofitable.

We negotiate pricing terms with our clients utilizing a range of pricing structures and conditions. We predominantly contract to provide services either on a time-and-materials basis or on a fixed-price basis. Fixed-price contracts accounted for approximately 35.5% of our revenues for the 12 months ended December 31, 2014, and we expect that an increasing number of our future projects will be contracted on a fixed-price basis. Our pricing is highly dependent on our internal forecasts and predictions about our projects and the marketplace, which might be based on limited data and could turn out to be inaccurate. We face a number of risks when pricing our contracts, as many of our projects entail the coordination of operations and workforces in multiple locations and utilizing workforces with different skill sets and competencies across geographically diverse service locations. Our pricing, cost and operating margin estimates for the work that we perform frequently include anticipated long-term cost savings from transformational and other initiatives that we expect to achieve and sustain over the life

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of the contract. There is a risk that we will underprice our projects, fail to accurately estimate the costs of performing the work or fail to accurately assess the risks associated with potential contracts. In particular, any increased or unexpected costs, delays, failures to achieve anticipated cost savings, or unexpected risks we encounter in connection with the performance of this work, including those caused by factors outside our control, could make these contracts less profitable or unprofitable, which could have an adverse effect on our business, results of operations and financial condition.
If we fail to maintain appropriate internal controls in the future, we may not be able to report our financial results accurately, which may adversely affect our stock price and our business.
Section 404 of the Sarbanes-Oxley Act of 2002 and the related regulations require our management to report on, and our independent registered public accounting firm to attest to, the effectiveness of our internal control over financial reporting. We have committed and will be required to continue to commit significant financial and managerial resources in order to comply with these requirements.
Further, we are required to integrate TriZetto and other acquired businesses into our system of disclosure controls and procedures and internal control over financial reporting. As may be the case with other companies we acquire, prior to being acquired by us, TriZetto was not required to implement or maintain the disclosure controls and procedures or internal control over financial reporting that are required of public companies, and we cannot provide assurance as to how long the integration process may take.
Internal control over financial reporting has inherent limitations, including human error, the possibility that controls could be circumvented or become inadequate because of changed conditions, and fraud. If we are unable to maintain effective internal controls, we may not have adequate, accurate or timely financial information, and we may be unable to meet our reporting obligations as a publicly traded company or comply with the requirements of the SEC or the Sarbanes-Oxley Act of 2002. This could result in a restatement of our financial statements, the imposition of sanctions, or investigation by regulatory authorities, and could cause investors to lose confidence in our reported financial information. Any such consequence or other negative effect of our inability to meet our reporting requirements or comply with legal and regulatory requirements, as well as any disclosure of an accounting, reporting or control issue, could adversely affect the trading price of our common stock and our business.
We may not be able to successfully acquire target companies or integrate acquired companies or technologies into our company, and we may become subject to certain liabilities assumed or incurred in connection with our acquisitions that could harm our business, results of operations and financial condition.
If we are unable to complete the number and kind of acquisitions for which we plan, or if we are inefficient or unsuccessful at integrating any acquired businesses, including TriZetto, into our operations, we may not be able to achieve our planned rates of growth or improve our market share, profitability or competitive position in specific markets or services. The process of integrating an acquired company, business, or technology has created, and will continue to create, operating difficulties. The risks we face include:
Diversion of management time and focus from operating our core business to acquisition integration challenges;
Failure to successfully integrate the acquired business into our operations, including cultural challenges associated with integrating and retaining employees; and
Failure to achieve anticipated efficiencies and/or benefits, realize our strategic objectives or further develop the acquired business.
Although we conduct due diligence in connection with each of our acquisitions, there may be liabilities that we fail to discover, that we inadequately assess or that are not properly disclosed to us. In particular, to the extent that any acquired business (or any assets thereof) (i) failed to comply with or otherwise violated applicable laws or regulations, (ii) failed to fulfill contractual obligations to customers or (iii) incurred material liabilities or obligations to customers that are not identified during the diligence process, we, as the successor owner, may be financially responsible for these violations, failures and liabilities and may suffer financial and/or reputational harm or otherwise be adversely affected. In addition, as part of an acquisition, we may assume responsibilities and obligations of the acquired business pursuant to the terms and conditions of agreements entered by the acquired entity that are not consistent with the terms and conditions that we typically accept and require. We also have been and may in the future be subject to litigation or other claims in connection with an acquired company, including claims from terminated employees, customers, former stockholders, or other third parties. Any material liabilities associated with our acquisitions could harm our business, results of operations and financial condition.
We cannot predict or guarantee that we will successfully identify suitable acquisition candidates, consummate any acquisition or integrate any acquired business. Any failure to do so could have an adverse impact on our business, results of operations and financial condition.

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System failure or disruptions in our communications or information technology could negatively impact our operations and ability to provide our services and solutions, which would have an adverse effect on our business, results of operations and financial condition.
To deliver our services and solutions to our customers, we must maintain a high speed network of satellite, fiber optic and land lines and active voice and data communications 24 hours a day between our main operating offices in India, our other development and delivery centers and the offices of our customers worldwide. Any systems failure or a significant lapse in our ability to transmit voice and data through satellite and telephone communications could result in curtailed operations and a loss of customers, which would have an adverse effect on our business, results of operations and financial condition.
Our business, results of operations and financial condition could be impaired if we lose key members of our management team.
Our future performance depends upon the continued service of the key members of our management team. Competition for experienced executive officers and other key employees in the industries in which we compete is intense, and there can be no assurance that we will be able to retain key persons, or that we will be successful in attracting and retaining replacements in the future. The loss of any one or more of our executive officers or significant employees, or the failure to attract, integrate and retain additional talent, could have a material adverse effect on our business, results of operations and financial condition. We do not maintain key man life insurance on any of our executive officers or significant employees.
In addition, our business could be harmed if any key member of our management team leaves our employment and joins one of our competitors. Currently we have entered into non-competition agreements with the majority of our executive officers. We cannot be certain, however, that the restrictions in these agreements prohibiting such executive officers from engaging in competitive activities are enforceable. Any defection by a key member of our management team could have a material adverse effect on our business, results of operations and financial condition.
Competition for highly-skilled technical personnel is intense, and our ability to compete for and manage client engagements depends on our ability to attract and retain such personnel.
Our ability to maintain and renew existing client engagements and obtain new business depends to a significant extent on our ability to attract, train and retain highly-skilled technical personnel so as to keep our supply of skills and resources in balance with client demand. In particular, in order to serve client needs and grow our business, we must attract, train and retain appropriate numbers of talented people, including project managers, IT engineers and other senior technical personnel, who are able to keep pace with continuing changes in information technology, evolving industry standards and changing customer preferences. We cannot guarantee that we will be able to train and assimilate new employees successfully. In addition, we believe there is a shortage of, and significant competition for, professionals with the advanced technological skills necessary to perform the services we offer. We have subcontracted in the past, and may continue to subcontract in the future, with other service providers in order to meet our obligations to our customers. If we are unable to attract and retain highly-skilled technical personnel, our ability to effectively lead our current projects and develop new business could be jeopardized, and our business, results of operations and financial condition could be adversely affected.
Our business could be negatively affected if we incur legal liability in connection with providing our services and solutions.
If we fail to meet our contractual obligations or otherwise breach obligations to our clients, we could be subject to legal liability. We may enter into non-standard agreements because we perceive an important financial opportunity by doing so or because our personnel did not adequately adhere to our guidelines. In addition, the contracting practices of our competitors may cause contract terms and conditions that are unfavorable to us to become standard in the marketplace. If we cannot, or do not, meet our contractual obligations to provide services and solutions, and if our exposure is not adequately limited through the enforceable terms of our agreements, we might face significant legal liability and our business, results of operations and financial condition could be adversely affected.
In the normal course of business and in conjunction with certain client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients or other parties with whom we conduct business with respect to certain matters. These arrangements can include provisions whereby we agree to hold the indemnified party and certain of their affiliated entities harmless with respect to third-party claims, including matters such as our breach of certain representations or covenants, our infringement of the intellectual property of others or our gross negligence or willful misconduct. Payments by us under any of these arrangements are generally conditioned on the client making a claim and providing us with full control over the defense and settlement of such claim. It is not possible to determine our maximum potential exposure under these indemnification agreements due to the unique facts and circumstances involved in each particular agreement. If events arise requiring us to make payment for indemnification claims under our contractual

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indemnification obligations, such payments could have a material impact on our business, results of operations and financial condition.
Additionally, our clients may perform audits or require us to perform audits and provide audit reports with respect to the controls and procedures that we use in the performance of services for such clients, especially when we process data belonging to them. Our ability to acquire new clients and retain existing clients may be adversely affected and our reputation could be harmed if we receive a qualified opinion, or if we cannot obtain an unqualified opinion, with respect to our controls and procedures in connection with any such audit in a timely manner. We could also incur liability if our controls and procedures, or the controls and procedures we manage for a client, were to result in an internal control failure or impair our client’s ability to comply with its own internal control requirements.
We may face difficulties in providing end-to-end business solutions or delivering complex and large projects for our clients that could cause clients to discontinue their work with us, which in turn could harm our business, results of operations and financial condition.
We have been expanding the nature and scope of our engagements and have added new service offerings, such as consulting, business process services, systems integration and outsourcing of entire portions of IT infrastructure across the industries we serve. The success of these service offerings depends, in part, upon continued demand for such services by our existing and prospective clients and our ability to meet this demand in a cost-competitive and effective manner. To obtain engagements for such end-to-end solutions, we also are more likely to compete with large, well-established international consulting firms, resulting in increased competition and pricing pressure. Accordingly, we cannot be certain that our new service offerings will effectively meet client needs or that we will be able to attract existing and prospective clients to these service offerings.
The increased breadth of our service offerings has resulted and may continue to result in larger and more complex projects with our clients. This requires us to establish closer relationships with our clients and achieve a thorough understanding of their operations. Our ability to establish such relationships depends on a number of factors, including the proficiency of our professionals and our management personnel. Our failure to understand our client requirements or our failure to deliver services that meet the requirements specified by our clients could result in termination of client contracts, and we could be liable to our clients for significant penalties or damages, which could have a material adverse effect on our business, results of operations and financial condition.
Larger projects often involve multiple engagements or stages, and there is a risk that a client may choose not to retain us for additional stages or may cancel or delay additional planned engagements. These terminations, cancellations or delays may result from factors that have little or nothing to do with the quality of our services, such as the business or financial condition of our clients or the economy generally. Such cancellations or delays make it difficult to plan for project resource requirements and inaccuracies in such resource planning and allocation may have a negative impact on our business, results of operations and financial condition.
If we are unable to collect our receivables from, or bill our unbilled services to, our clients, our business, results of operations and financial condition could be adversely affected.
Our business depends on our ability to successfully obtain payment from our clients of the amounts they owe us for work performed. We evaluate the financial condition of our clients and usually bill and collect on relatively short cycles. We maintain allowances against receivables and unbilled services. Actual losses on client balances could differ from those that we currently anticipate and, as a result, we might need to adjust our allowances. There is no guarantee that we will accurately assess the creditworthiness of our clients. Macroeconomic conditions could also result in financial difficulties for our clients, including limited access to the credit markets, insolvency or bankruptcy, and, as a result, could cause clients to delay payments to us, request modifications to their payment arrangements that could increase our receivables balance, or default on their payment obligations to us. Timely collection of client balances also depends on our ability to complete our contractual commitments and bill and collect our contracted revenues. If we are unable to meet our contractual requirements, we might experience delays in collection of and/or be unable to collect our client balances, and if this occurs, our results of operations and cash flows could be adversely affected. In addition, if we experience an increase in the time to bill and collect for our services, our cash flows could be adversely affected.
If our clients are not satisfied with our services and solutions or if our reputation in the marketplace is damaged, our business, results of operations and financial condition could be adversely affected.
Our business model depends in large part on our ability to attract additional work from our base of existing clients. Our business model also depends on our account teams’ ability to develop relationships with our clients that enable us to understand our clients’ needs and deliver services and solutions that are tailored to those needs. If a client is not satisfied with the quality of

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work performed by us, or with the type of services or solutions delivered, then we could incur additional costs to address the situation, the profitability of that work might be impaired, and the client’s dissatisfaction with our services could damage our ability to obtain additional work from that client. In particular, clients that are not satisfied might seek to terminate existing contracts prior to their scheduled expiration date and could direct future business to our competitors.
In addition, negative publicity related to our client services or relationships, regardless of its accuracy, could adversely affect our business by inhibiting our ability to compete for new contracts with current and prospective clients. Our corporate reputation is potentially susceptible to damage due to actions or statements made by current or former clients that are dissatisfied with our services or work product, as well as competitors, vendors, adversaries in legal proceedings, government regulators, former and current employees, members of the investment community and the media. Damage to our reputation could be difficult and time-consuming to repair, make potential or existing clients reluctant to select us for new engagements and, in turn, result in a loss of business, adversely affect our recruitment and retention efforts, reduce the value and effectiveness of the Cognizant brand name and reduce investor confidence in us, any one of which could adversely affecting our business, results of operations and financial condition.
We rely on third parties for certain software products.
Certain of our software products contain components that are developed by third parties. In addition, we resell certain software products of third parties and we use third-party software products to deliver our services and solutions. We may not be able to replace the functions provided by these third-party software components or products if they become obsolete, defective, or incompatible with future versions of our products or with our services and solutions, or if they are not adequately maintained or updated. Any defects in or significant interruption in the availability of these third-party software products or components could harm the sale of our products and our delivery of services and solutions to our clients unless and until we can secure or develop an alternative source. In addition, third-party suppliers of software or other intellectual property assets could be unwilling to permit us to use their intellectual property and this could impede or disrupt use of their products or services by us and our clients. If our ability to provide services and solutions to our clients is impaired as a result of any such denial, our business, results of operations and financial condition could be adversely affected.
Alternate sources for the technology currently licensed to us may not be available to us in a timely manner, may not provide us with the same functions as currently provided to us or may be more expensive than products we currently use. Further, our success depends on our ability to maintain our existing relationships with third-party software providers and build new relationships with other providers in order to enhance our services and remain competitive. If we are unable to maintain such existing relationships or successfully build new relationships, our business, results of operations, and financial condition could suffer.
We are exposed to credit risk and fluctuations in the market values of our investment portfolio.
Any deterioration of the credit and capital markets in the United States, Europe or other regions of the world could result in volatility of our investment earnings and impairments to our investment portfolio, which could negatively impact our financial condition and reported income. Any decline in economic activity could adversely affect the ability of counterparties to certain financial instruments such as marketable securities and derivatives to meet their obligations to us.
Our revenues are highly dependent on clients concentrated in certain industries, including the financial services and healthcare industries. Consolidation and factors that negatively affect these industries may adversely affect our business, results of operations and financial condition.
During the year ended December 31, 2014, we earned approximately 41.8% of our revenues from the financial services industry, which includes insurance, and 26.2% from the healthcare industry. Significant consolidation or a decrease in growth in the financial services industry or the healthcare industry may reduce the demand for our services and negatively affect our business, financial condition and results of operations. For example, two or more of our current clients may merge or consolidate and combine their operations, which may cause us to lose work or lose the opportunity to gain additional work. The increased market power of larger companies may also increase pricing and competitive pressures on us. Any of these possible results of industry consolidation could adversely affect our business, financial condition and results of operations. In addition, if we are unable to successfully anticipate changing regulatory, economic and political conditions affecting the industries in which we operate, we may be unable to effectively plan for or respond to those changes, and our business, results of operations and financial condition could be negatively affected.



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Our revenues are highly dependent on clients located in the United States and Europe. Any weakening of economic conditions in these markets may adversely affect our business, results of operations and financial condition.
Approximately 76.8% of our revenues during the year ended December 31, 2014 were derived from clients located in North America. In the same period, approximately 18.4% of our revenues were derived from clients located in Europe. Any weakening of economic conditions in the United States or European economies could depress the pricing for our services and cause our customers to reduce or postpone their technology spending significantly, which may in turn lower the demand for our services and negatively affect our business, results of operations and financial condition.
If we do not continue to improve our operational, financial and other internal controls and systems to manage our rapid growth and size, our business, results of operations and financial condition could be adversely affected.
Our recent and anticipated growth, including our acquisition of TriZetto, will continue to place significant demands on our management and other resources, and will require us to continue to develop and improve our operational, financial and other internal controls. In particular, our growth will increase the challenges involved in:
recruiting, training and retaining technical, finance, marketing and management personnel with the knowledge, skills and experience that our business model requires;
maintaining high levels of client satisfaction;
developing and improving our internal administrative infrastructure, particularly our financial, operational, communications and other internal systems;
preserving our culture, values and entrepreneurial environment; and
effectively managing our personnel and operations and effectively communicating to our personnel worldwide our core values, strategies and goals.
In addition, the increasing size and scope of our operations increase the possibility that a member of our personnel will engage in unlawful or fraudulent activity, breach our contractual obligations, or otherwise expose us to unacceptable business risks, despite our efforts to train our people and maintain internal controls to prevent such instances. If we do not continue to develop and implement the right processes and tools to manage our enterprise, our business, results of operations and financial condition could be adversely affected.
There can be no assurance that our business, results of operations and financial condition will not be adversely affected by our incurrence of indebtedness.
On November 20, 2014, in conjunction with our acquisition of TriZetto, we entered into a credit agreement with a bank syndicate providing for a $1.0 billion unsecured term loan and a $750.0 million unsecured revolving credit facility, both of which mature on November 20, 2019. We may incur additional indebtedness in the future, which may be significant. We will be required to have sufficient cash available in the United States to pay scheduled installments of principal, accrued interest and fees from time to time and at maturity. If we do not have sufficient cash available in the United States, we may be required to repatriate earnings held by our foreign subsidiaries. Any such repatriation would cause us to accrue the applicable amount of taxes associated with such earnings at that time, which could have a material adverse effect on our results of operations. In addition, we may not have sufficient cash in the United States or abroad to make payments on our debt obligations, which could cause us to seek additional debt or equity capital or restructure or refinance our existing indebtedness. We may not be able to effect any such alternative measures, if necessary, on commercially reasonable terms or at all and, even if successful, those alternative actions may not allow us to meet our scheduled debt service obligations.
In addition, the credit agreement contains certain covenants including a requirement that we maintain a debt to total stockholders' equity ratio not in excess of 0.40:1.00 as of the last day of any fiscal quarter. Failure to comply with this covenant or other provisions of the credit agreement could result in a default under the credit agreement, requiring us to either cure such default, receive a waiver, or in the absence of such cure or waiver, refinance any outstanding indebtedness under the credit agreement. There is no assurance that we would be able to refinance our debt on acceptable terms and conditions.
Risks Relating to our International Operations
Our global operations are subject to complex risks, some of which might be beyond our control.

We have offices and operations in various countries around the world and provide services to clients globally. In 2011,2014, approximately 78.5%76.8% of our revenues were attributable to the North American region, 17.9%18.4% were attributable to the European region, and 3.6% werethe remainder was attributable to the rest of the world, primarily the Asia Pacific region. We anticipate that revenues from customers outside North America will continue to account for a material portion of our revenues in the

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foreseeable future and may increase as we expand our international presence, particularly in Europe, the Asia Pacific region and the Latin America region.
In addition, the majority of our employees, along with our development and delivery centers, are located in India. As a result, we may be subject to risks inherently associated with international operations, including risks associated with foreign currency exchange rate fluctuations, difficulties in enforcing intellectual property and/or contractual rights, the burdens of complying with a wide variety of foreign laws and regulations, potentially adverse tax consequences, tariffs, quotas and other barriers, potential difficulties in collecting accounts receivable, international hostilities, terrorism and natural disasters. We may also face difficulties integrating new facilities in different countries into our existing operations, as well as integrating employees that we hire in different countries into our existing corporate culture. If we are unable to manage the risks of our global operations, including regulatory, economic, political and other uncertainties in India, fluctuations in foreign exchange and inflation rates, international hostilities, terrorism, natural disasters, and multiple legal and regulatory systems, our business, results of operations and financial condition could be adversely affected.

A substantial portion of our assets and operations are located in India and we are subject to regulatory, economic, political and other uncertainties in India.

We intend to continue to develop and expand our offshore facilities in India where a majority of our technical professionals are located. While wage costs are lower in India than in the United States and other developed countries for comparably skilled professionals, wages in India have historically increased at a faster rate than in the United States and other countries in which we operate. If this trend continues in the future, it would result in increased costs for our skilled professionals and thereby potentially reduce our operating margins. Also, there is no assurance that, in future periods, competition for skilled professionals will not drive salaries higher in India, thereby resulting in increased costs for our technical professionals and reduced operating margins.

India has also recently experienced civil unrest and terrorism and has been involved in conflicts with neighboring countries. In recent years, there have been military confrontations between India and Pakistan that have occurred in the region of Kashmir and along the India-Pakistan border. The potential for hostilities between the two countries has been high in light of tensions related to recent terrorist incidents in India and the unsettled nature of the regional geopolitical environment, including events in and related to Afghanistan, Iraq and Iraq.Syria. If India becomes engaged in armed hostilities, particularly if these hostilities are protracted or involve the threat of or use of weapons of mass destruction, it is likely that our business, results of operations and financial condition would be materially adversely affected. In addition, companies may decline to contract with us for services in light of international terrorist incidents or armed hostilities, even where India is not involved, because of more generalized concerns about relying on a service provider utilizing international resources that may be viewed as less stable than those provided domestically.

In the past, the Indian economy has experienced many of the problems that commonly confront the economies of developing countries, including high inflation, erratic gross domestic product growth and shortages of foreign exchange. The Indian government has exercised, and continues to exercise, significant influence over many aspects of the Indian economy and Indian government actions concerning the economy could have a material adverse effect on private sector entities like us. In the past, the Indian government has provided significant tax incentives and relaxed certain regulatory restrictions in order to encourage foreign investment in specified sectors of the economy, including the software development services industry. Programs that have benefited us include, among others, tax holidays, liberalized import and export duties and preferential rules on foreign investment and repatriation. Notwithstanding these benefits, as noted above, India’s central and state governments remain significantly involved in the Indian economy as regulators. In recent years, the Indian government has introduced non-income related taxes, including new service taxes, and income-related taxes, including the Minimum Alternative Tax, or MAT. In addition, a changeChanges in government leadership in India or

a change in policies of the existing government in India that results in the elimination of any of the benefits realized by us from our Indian operations or the imposition of new taxes applicable to such operations could have a material adverse effect on our business, results of operations and financial condition.

In addition, the emergence of a widespread health emergency or pandemic, which may be more difficult to prevent or contain in a country like India as compared to more developed countries, could create economic or financial disruption that could negatively affect our revenue and operations or impair our ability to manage our business in certain parts of the world.

Our international sales and operations are subject to many uncertainties.

Revenues from customers outside North America represented approximately 21.5% of our revenues for the year ended December 31, 2011. We anticipate that revenues from customers outside North America will continue to account for a material portion of our revenues in the foreseeable future and may increase as we expand our international presence, particularly in Europe, the Asia Pacific region and the Latin America region. In addition, the majority of our employees, along with our development and delivery centers, are located in India. As a result, we may be subject to risks inherently associated with international operations, including risks associated with foreign currency exchange rate fluctuations, which may cause volatility in our reported income, and risks associated with the application and imposition of protective legislation and regulations relating to import or export or otherwise resulting from foreign policy or the variability of foreign economic conditions. From time to time, we may engage in hedging transactions to mitigate our risks relating to exchange rate fluctuations. The use of hedging contracts is intended to mitigate or reduce transactional level volatility in the results of our foreign operations, but does not completely eliminate volatility and risk. In addition, use of hedging contracts includes the risk of non-performance by the counterparty. Additional risks associated with international operations include difficulties in enforcing intellectual property and/or contractual rights, the burdens of complying with a wide variety of foreign laws, potentially adverse tax consequences, tariffs, quotas and other barriers and potential difficulties in collecting accounts receivable. In addition, we may face competition in other countries from companies that may have more experience with operations in such countries or with international operations. Additionally, such companies may have long-standing or well-established relationships with local officials and/or desired clients, which may put us at a competitive disadvantage. We may also face difficulties integrating new facilities in different countries into our existing operations, as well as integrating employees that we hire in different countries into our existing corporate culture. Our international expansion plans may not be successful and we may not be able to compete effectively in other countries. There can be no assurance that these and other factors will not impede the success of our international expansion plans, limit our ability to compete effectively in other countries or otherwise have a material adverse effect on our business, results of operations and financial condition.

Our operating results may be adversely affected by fluctuations in the Indian rupee and other foreign currency exchange rates, and restrictions on the deployment of cash across our global operations.

operations and our use of derivative financial instruments.

Although we report our operating results in U.S. dollars, a portion of our revenues and expenses are denominated in currencies other than the U.S. dollar. Fluctuations in foreign currency exchange rates can have a number of adverse effects on us. Because our consolidated financial statements are presented in U.S. dollars, we must translate revenues, expenses and income, as well as assets and liabilities, into U.S. dollars at exchange rates in effect during or at the end of each reporting period. Therefore, changes in the value of the U.S. dollar against other currencies will affect our revenues, income from operations, othernet income (expense), net and the value of balance sheet items originally denominated in other currencies. There is no guarantee that our financial results will not be adversely affected by currency exchange rate fluctuations or that any efforts by us to engage in currency hedging activities will be effective.fluctuations. In addition, in some countries we could be subject to strict restrictions on the movement of cash and the exchange of foreign currencies, which could limit our ability to use these funds across our global operations. Finally,Further, as we continue to leverage our global delivery model, more of our expenses are incurred in currencies other than those in which we bill for the related services. An increase in the value of certain currencies, such as the Indian rupee, against the U.S. dollar could increase costs for delivery of services at offshore sites by increasing labor and other costs that are denominated in local currency.

Our operating results may be adversely affected by our use of derivative financial instruments.

We have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain salaryrupee denominated payments in India. These contracts are intended to partially offset the impact of the movement of the exchange rates on future operating costs. In addition, we have also entered into foreign exchange forward contracts in order to

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mitigate foreign currency risk on Indian rupeeforeign currency denominated net monetary assets. The hedging strategies that we have implemented, or may in the future implement, to mitigate foreign currency exchange rate risks may not reduce or completely offset our exposure to foreign exchange rate fluctuations and may expose our business to unexpected market, operational and counterparty credit risks. Accordingly, we may incur losses from our use of derivative financial instruments that could have a material adverse effect on our business, results of operations and financial condition.

Our global operations expose us to numerous and sometimes conflicting legal and regulatory requirements, and violations of these regulations could harm our business.

business, results of operations and financial condition.

Because we provide services to clients throughout the world, we are subject to numerous, and sometimes conflicting, legal rules on matters as diverse as import/export controls, content requirements, trade restrictions, tariffs, taxation, sanctions, government affairs, internal and disclosure control obligations, data privacy and labor relations. Violations of these laws or regulations in the conduct of our business could result in fines, criminal sanctions against us or our officers, prohibitions on doing business, damage to our reputation and other unintended consequences such as liability for monetary damages, fines and/or criminal prosecution, unfavorable publicity, restrictions on our ability to process information and allegations by our clients that we have not performed our contractual obligations. Due to the varying degrees of development of the legal systems of the countries in which we operate, local laws might be insufficient to protect our rights. Our failure to comply with applicable legal and regulatory requirements could have a material adverse effect on our business, results of operations and financial condition.

In many parts of the world, including countries in which we operate, practices in the local business community might not conform to international business standards and could violate

Among other anti-corruption laws orand regulations, includingwe are subject to the U.S.United States Foreign Corrupt Practices Act, or FCPA, which prohibits improper payments or offers of improper payments to foreign officials to obtain business or any other benefit, and the U.K. Bribery Act, among others. Although we have policies and procedures in place that are designed to promote legal and regulatory compliance, our employees, subcontractors and agents could take actions that violate these policies or procedures or applicable anti-corruption laws or regulations.Act. Violations of these laws or regulations could subject us to criminal or civil enforcement actions, including fines and suspension or disqualification from government contracting or contracting with private entities in certain highly regulated industries, any of which could have a material adverse effect on our business.

business, results of operations and financial condition.

International hostilities, terrorist activities, other violence or war, natural disasters, pandemics and infrastructure disruptions, could delay or reduce the number of new service orders we receive and impair our ability to service our customers, thereby adversely affecting our business, financial condition and results of operations.

operations and financial condition.

Hostilities involving the United States and acts of terrorism, violence or war, such as the attacks of September 11, 2001 in the United States, the attacks of July 7, 2005 in the United Kingdom, the attacks of November 26, 2008 and July 13, 2011 in Mumbai, India, and the continuing conflict in Iraq and Afghanistan, natural disasters, global health risks or pandemics or the threat or perceived potential for these events could materially adversely affect our operations and our ability to provide services to our customers. Such events may cause customers to delay their decisions on spending for information technology, consulting, and business and knowledge process outsourcing services and give rise to sudden significant changes in regional and global economic conditions and cycles. These events also pose significant risks to our peoplepersonnel and to our and our clients’ physical facilities and operations around the world, whether the facilities are ours or those of our clients, which could affect our financial results. Byworld. Additionally, by disrupting communications and travel, giving rise to travel restrictions, and increasing the difficulty of obtaining

and retaining highly-skilled and qualified personnel, these events could make it difficult or impossible for us to deliver services to some or all of our clients. As noted above, theThe majority of our technical professionalsemployees are located in India, and the vast majority of our technical professionals in the United States and Europe are Indian nationals who are able to work in the United States and Europe only because they hold current visas and work permits. Travel restrictionsAny inability to travel could cause us to incur additional unexpected labor costs and expenses or could restrainimpair our ability to retain the skilled professionals we need for our operations. In addition, any extended disruptions of electricity, other public utilities or network services at our facilities as well as system failures at, or security breaches in, our facilities or systems, could also adversely affect our ability to serve our clients.

Although we continue to believe that we have a strong competitive position in the United States, we continue to increase our efforts to geographically diversify our clients and revenue. Despite our efforts to diversify, hostilities

Hostilities involving the United States, the United Kingdom, India and other countries in which we provide services to our clients, and other acts of terrorism, violence or war, natural disasters, global health risks or pandemics may reduce the demand for our services and negatively affect our revenues and profitability. Whilerevenues. If we plan and preparefail to defend against eachany of these occurrences, we might be unable to protect our people, facilities and systems against all such occurrences.systems. If these disruptions prevent us from effectively serving our clients, our operatingbusiness, results of operations and financial condition could be adversely affected.

Risks Relating to Taxes
Our earnings and financial condition may be negatively impacted by certain tax related matters.
We are subject to income taxes in the United States and numerous foreign jurisdictions. Our provision for income taxes and cash tax liability could be adversely affected by numerous factors including, but not limited to, income before taxes being lower than anticipated in countries with lower statutory tax rates and higher than anticipated in countries with higher statutory tax rates, changes in the valuation of deferred tax assets and liabilities, and changes in tax laws, regulations, accounting principles or interpretations thereof, which could adversely impact our results of operations and financial condition in future periods. In addition, our income tax returns are subject to examination in the jurisdictions in which we operate. We regularly assess the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of our provision for

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income taxes. An unfavorable outcome of one or more of these examinations may have an adverse effect on our business, results of operations and financial condition.
Our earnings may be adversely affected if we change our intent not to repatriate foreign earnings or if such earnings become subject to U.S. tax on a current basis.
We earn a significant amount of our earnings outside of the United States. Other than amounts for which we have already accrued U.S. taxes, we consider foreign earnings to be indefinitely reinvested outside of the United States. While we have no plans to do so, events may occur that could effectively force us to change our intent not to repatriate such earnings. If such earnings are repatriated in the future or are no longer deemed to be indefinitely reinvested outside of the United States, or if legislation is enacted in the United States providing for a tax on foreign earnings or profits prior to their repatriation, we may have to accrue taxes associated with such earnings or profits at a substantially higher rate than our projected effective income tax rate in 2015. These increased taxes could have a material adverse effect on our business, results of operations and financial condition.
Our earnings may be negatively impacted by the loss of certain tax benefits provided by India to companies in our industry as well as by possible changes in Indian tax laws.
Our Indian subsidiaries, collectively referred to as Cognizant India, are primarily export-oriented and are eligible for certain income tax holiday benefits granted by the Indian government for export activities conducted within Special Economic Zones, or SEZs, for periods of up to 15 years. Changes in Indian tax laws that would reduce or deny SEZ tax benefits could have a material adverse effect on our business, results of operations and financial condition. In addition, all Indian profits, including those generated within SEZs, are subject to the Minimum Alternative Tax, or MAT, at the current rate of approximately 21.0%, including surcharges. Any MAT paid is creditable against future corporate income tax, subject to limitations. Currently, we anticipate utilizing our existing MAT balances against future corporate income tax. Our ability to fully do so may be influenced by possible changes to the Indian tax laws as well as the future financial results of Cognizant India. Our potential inability to fully utilize our deferred income tax assets related to the MAT could have a material adverse effect on our business, results of operations and financial condition.
Risks Relating to Intellectual Property
We may not be able to enforce or protect our intellectual property rights, which may harm our ability to compete and harm our business.
Our future success will depend, in part, on our ability to protect our proprietary methodologies and other valuable intellectual property. We presently hold a limited number of issued patents, and we have filed and intend to file patent applications. There is no guarantee that any patents will issue in the United States or in any other country we may seek protection or that they will serve as a barrier from competition from other organizations. Additionally, the protection afforded by international patent laws as well as the enforcement actions differ from country to country. There is no guarantee that we will be able to maintain adequate protection or enforcement of our intellectual property rights.
We also rely upon a combination of copyright and trade secret laws, non-disclosure and related contractual arrangements, and other security measures to protect our intellectual property rights. We believe that laws, rules, regulations and treaties in effect in the United States, India and other countries in which we operate are adequate to protect us from misappropriation or unauthorized use of our intellectual property. However, there can be no assurance that these laws will not change in ways that may prevent or restrict the transfer of software components, libraries, toolsets and other technology or data we use in the performance of our services, and existing laws of some countries in which we provide services, such as China, might offer only limited protection of our intellectual property rights. There also can be no assurance that the steps we have taken to protect our intellectual property rights will be adequate to deter misappropriation, or that we will be able to detect unauthorized use of our intellectual property.
Unauthorized use of our intellectual property may result in development of technology, products or services that compete with our products and services and unauthorized parties may infringe upon or misappropriate our products, services or proprietary information. If we are unable to protect our intellectual property, our business may be adversely affected and our ability to compete may be impaired.
Depending on the circumstances, we might need to grant a specific client greater rights in intellectual property developed or used in connection with a contract than we normally do. In certain situations, we might forego all rights to the use of intellectual property we create and intend to reuse across multiple client engagements, which would limit our ability to reuse that intellectual property for other clients. Any limitation on our ability to provide a service or solution could cause us to lose

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revenue-generating opportunities and require us to incur additional expenses to develop new or modified solutions for future projects.
Our ability to enforce our software license agreements, service agreements, and other intellectual property rights is subject to general litigation risks, as well as uncertainty as to the enforceability of our intellectual property rights in various countries. To the extent that we seek to enforce our rights, we could be subject to claims that an intellectual property right is invalid, otherwise not enforceable, or is licensed to the party against whom we are pursuing a claim. In addition, our assertion of intellectual property rights may result in the other party seeking to assert alleged intellectual property rights or assert other claims against us, which could harm our business. If we are not successful in defending such claims in litigation, we may not be able to sell or license a particular service or solution due to an injunction, or we may have to pay damages that could, in turn, harm our results of operations. In addition, governments may adopt regulations, or courts may render decisions, requiring compulsory licensing of intellectual property to others, or governments may require that products meet specified standards that serve to favor local companies. Our inability to enforce our intellectual property rights under these circumstances may harm our competitive position and our business.
Our services or solutions could infringe upon the intellectual property rights of others and we may be subject to claims of infringement of third-party intellectual property rights.
We cannot be sure that our services and solutions, or the solutions of others that we offer to our clients, do not infringe on the intellectual property rights of others. Third parties may assert against us or our customers claims alleging infringement of patent, copyright, trademark, or other intellectual property rights to technologies or services that are important to our business. Infringement claims could harm our reputation, cost us money and prevent us from offering some services or solutions. In our contracts, we generally agree to indemnify our clients for certain expenses or liabilities resulting from potential infringement of the intellectual property rights of third parties. In some instances, the amount of our liability under these indemnities could be substantial. Any claims that our products, services or processes infringe the intellectual property rights of others, regardless of the merit or resolution of such claims, may result in significant costs in defending and resolving such claims, and may divert the efforts and attention of our management and technical personnel from our business. In addition, as a result of such intellectual property infringement claims, we could be required or otherwise decide that it is appropriate to:
pay third-party infringement claims;
discontinue using, licensing, or selling particular products subject to infringement claims;
discontinue using the technology or processes subject to infringement claims;
develop other technology not subject to infringement claims, which could be costly or may not be possible; and/or
license technology from the third party claiming infringement, which license may not be available on commercially reasonable terms.
The occurrence of any of the foregoing could result in unexpected expenses or require us to recognize an impairment of our assets, which would reduce the value of our assets and increase expenses. In addition, if we alter or discontinue our offering of affected items or services, our revenue could be affected. If a claim of infringement were successful against us or our clients, an injunction might be ordered against our client or our own services or operations, causing further damages.
We expect that the risk of infringement claims against us will increase if our competitors are able to obtain patents or other intellectual property rights for software products and methods, technological solutions, and processes. We may be subject to intellectual property infringement claims from certain individuals or companies that have acquired patent portfolios for the primary purpose of asserting such claims against other companies. The risk of infringement claims against us may also increase as we continue to develop and license our intellectual property to our clients and other third parties. Any infringement claim or litigation against us could have a material adverse effect on our business, results of operations and financial condition.
Risks Relating to Legislation and Government Regulation
Anti-outsourcing legislation, if adopted, and negative perceptions associated with offshore outsourcing could adversely affect our business, financial condition and results of operations and impair our ability to service our customers.

customers and adversely affect our business, results of operations and financial condition.

The issue of companies outsourcing services to organizations operating in other countries is a topic of political discussion in many countries, including the United States, which is our largest market.market, as well as in Europe, the Asia Pacific and other regions in which we have clients. For example, measures aimed at limiting or restricting outsourcing by United States companies are periodically considered in the U.S. Congress and in numerous state legislatures to address concerns over the perceived association between offshore outsourcing and the loss of jobs domestically. On August 13, 2010, President Barack Obama signed legislation which imposed additional fees of $2,000 for certain H-1B petitions and $2,250 for certain L-1A and L-1B petitions beginning in August 2010 through September 20, 2014. These fees have now been extended through September 20, 2015. Given the ongoing debate over outsourcing, the introduction and consideration of other restrictive legislation is possible. If enacted, such measures may:may broaden existing restrictions on outsourcing by federal and state government agencies and on government contracts with firms that outsource

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services directly or indirectly, or impact private industry with measures that include, but are not limited to, tax disincentives, fees or penalties, intellectual property transfer restrictions, mandatory government audit requirements, and new standards that have the effect of restricting the use of certain business and/or work visas. In the event that any of these measures become law, our business, results of operations and financial condition could be adversely affected and our ability to provide services to our customers could be impaired.

impaired, which could adversely affect our business, results of operations and financial condition. Existing and future legislative and administrative/regulatory policies restricting the performance of business process services from an offshore location in jurisdictions in Europe, the Asia Pacific or any other region in which we have clients could also have a material adverse effect on our business, results of operations and financial condition.

In addition, from time to time there has been publicity about negative experiences associated with offshore outsourcing, such as domestic job loss and theft and misappropriation of sensitive client data, particularly involving service providers in India. Current or prospective clients may elect to perform certain services themselves or may be discouraged from utilizing global service delivery providers due to negative perceptions that may be associated with using global service delivery models or firms. Any slowdown or reversal of existing industry trends toward global service delivery would seriously harm our ability to compete effectively with competitors that provide the majority of their services from within the country in which our clients operate.

Existing and future legislative and administrative/regulatory policies restricting the performance of business process services from an offshore location in jurisdictions in Europe, the Asia Pacific, or any other region in which we have clients could also have a material adverse effect

Restrictions on our business, results of operations and financial condition. For example, legislation enacted in the United Kingdom, based on the 1977 EC Acquired Rights Directive, has been adopted in some form by many European Union, or EU, countries, and provides that if a company outsources all or part of its business to a service provider or changes its current service provider, the

affected employees of the company or of the previous service provider are entitled to become employees of the new service provider, generally on the same terms and conditions as their original employment. In addition, dismissals of employees who were employed by the company or the previous service provider immediately prior to that transfer are automatically considered unfair dismissals that entitle such employees to compensation. As a result, to avoid unfair dismissal claims, weimmigration may have to offer, and become liable for, voluntary redundancy payments to the employees of our clients who outsource business to us in the United Kingdom and other EU countries that have adopted similar laws. These types of policies may materially affect our ability to obtain new business from companies in the United Kingdomcompete for and EU and to provide outsourced services to companies in the United Kingdomclients, which could hamper our growth and EU in a cost-effective manner.

Our growth may be hindered by immigration restrictions.

cause our revenue to decline.

Our future success continues to depend on our ability to attract and retain employees with technical and project management skills, including those from developing countries, especially India. The ability of foreign nationals to work in the United States, Europe, the Asia Pacific and Europeother regions in which we have clients depends on their ability and our ability to obtain the necessary visas and work permits.

The H-1B visa classification enables United States employerspermits for our personnel who need to hire certain qualified foreign workers in positions that require an education at least equal to a four-year bachelor degree in the United States in specialty occupations such as IT systems engineering and computer systems analysis. The H-1B visa usually permits an individual to work and live in the United States for a period of up to six years. Under certain limited circumstances, H-1B visa extensions after the six-year period may be available. There is a limit on the number of new H-1B petitions that the United States Citizenship and Immigration Services, or CIS, may approve in any federal fiscal year, and in years in which this limit is reached,travel internationally. If we may beare unable to obtain H-1Bsuch visas necessary to bring foreign employees to the United States. Currently, the limitor work permits, or if their issuance is 65,000 for holders of United States or United States-equivalent bachelor degrees (the general cap), and an additional 20,000 for holders of advanced degrees from United States post-secondary educational institutions. We began filing H-1B petitions with CIS against the fiscal year (FY) 2012 caps beginning April 1, 2011 for work in H-1B status beginning on October 1, 2011. We also have begun planning for H-1B filings for FY 2013. As part of our advanced planning process, we believe that we have a sufficient number of employees who are permit-ready to meet our anticipated business growth in the current year. In addition, there are strict labor regulations associated with the H-1B visa classification. Larger users of the H-1B visa program face higher legal and regulatory standards, and are often subject to investigations by the Wage and Hour Division of the United States Department of Labor (DOL) and unannounced random site inspections by CIS’s parent agency, the United States Department of Homeland Security (DHS). A finding by DOL, DHS, and/or another governmental agency of willful or substantial failure to comply with existing regulations on the H-1B classification may result in back-pay liability, substantial fines, and/or a ban on future use of the H-1B program and other immigration benefits.

We also regularly transfer foreign professionals to the United States to work on projects at client sites using the L-1 visa classification. Companies abroad are allowed to transfer certain managers and executives through the L-1A visa, and employees with specialized company knowledge through the L-1B visa to related United States companies, such as a parent, subsidiary, affiliate, joint venture, or branch office. We have an approved “Blanket L” petition, under which the corporate relationships of our transferring and receiving entities have been pre-approved by CIS, thus enabling individual L-1 visa applications to be presented directly to a visa-issuing United States consular post abroad rather than undergoing a pre-approval process through CIS in the United States. In recent years, both the United States consular posts in India that review initial L-1 applications and CIS, which adjudicates individual petitions for initial grants and extensions of L-1 visa status, have become increasingly restrictive with respect to this category, particularly the L-1B “specialized knowledge” standard. As a result, the rate of refusals of initial individual L-1 petitions and extensions for Indian nationals has increased. In addition, even where L-1 visas are ultimately granted and issued, security measures undertaken by United States consular posts around the world have delayed or prevented visa issuances. Our inability to bring qualified technical personnel into the United States to staff on-site customer locations would have a material adverse effect on our business, results of operations and financial condition.

Pursuant to the L-1 Visa Reform Act,if their length is shortened, we must meet a number of restrictions and requirements to obtain L-1 visas for our personnel. For example, all L-1 applicants, including those brought to the United States under a Blanket L Program, must have worked abroad with the related company for one full year in the prior three years. In addition, L-1B “specialized knowledge” visa holders may not be primarily stationed at the work site of another employer if the L-1B visa holder will be principally controlled and supervised by an employer other than the petitioning employer. Finally, L-1B status may not be granted where placement of the L-1B visa holder at a third party site is part of an arrangementable to provide labor for the third party, rather than placement at the site in connection with the provision of a productservices to our clients or service involving specialized knowledge specific to the petitioning employer.

We do not place L-1B workers at third party sites where they are under the primary supervision of a different employer, nor do we place L-1B workers at third party sites in an arrangementcontinue to provide labor for the third party without providingservices on a service involvingtimely and cost-effective basis, receive revenues as early as expected or manage our workers’ specialized knowledge. Since implementationdelivery centers as efficiently as we otherwise could, any of the L-1 Visa Reform Act, we consistently have established this fact to CIS’s satisfaction. However, if CIS and/or the United States Department of State, through its visa-issuing consular posts abroad, decide to interpret these provisions in a very restrictive fashion, this could impair our ability to effectively staff our projects in the United States with personnel from abroad. New guidance governing these and related statutory provisions from CIS is expected in FY 2012, and if such guidance is restrictive in nature, our ability to staff our projects in the United States with personnel from abroad will be impaired.

We also process immigrant visas for lawful permanent residence (green cards) in the United States for employees to fill positions for which there are an insufficient number of able, willing, and qualified United States workers available to fill the positions. Compliance with existing United States immigration and labor laws, or changes in those laws making it more difficult to hire foreign nationals or limiting our ability to successfully obtain permanent residence for our foreign employees in the United States, could require us to incur additional unexpected labor costs and expenses or could restrain our ability to retain the skilled professionals we need for our operations in the United States. Any of these restrictions or limitations on our hiring practices could have a material adverse effect on our business, results of operations and financial condition.

In addition to immigration restrictions in the United States, there are certain restrictions on transferring employees to work in the United Kingdom, where we have experienced significant growth. The United Kingdom currently requires that all employees who are not nationals of European Union countries (plus nationals of Bulgaria and Romania), or EEA nationals, obtain work permission before obtaining a visa/entry clearance to travel to the United Kingdom. European nations such as Hungary, Poland, Lithuania, Slovakia, and the Czech Republic do not have a work permit requirement but employees need to register to work within 30 days of arrival. The United Kingdom has a points-based system under which certain certificates of sponsorship are issued by licensed employer sponsors, provided the employees they seek to employ in the United Kingdom can accumulate a certain number of points based on certain attributes. Where the employee has not worked for a Cognizant group company outside the United Kingdom for at least 6 months, we must carry out a resident labor market test to confirm that the intended role cannot be filled by an EEA national. We are currently an A-rated sponsor and were allocated certificates of sponsorship which we believe are sufficient to meet our current and expected demand for transfers to the United Kingdom. On November 23, 2010, the United Kingdom announced new restrictions to control annual net migration, but allowed for temporary intra-company transfers of employees from outside the European Economic Area for up to five years as long as the employees meet certain compensation requirements.

Immigration and work permit laws and regulations in the United States, the United Kingdom, the EU, Switzerland and other countries in which we have clients are subject to legislative and administrative changes as well as changes in the application of standards and enforcement. ImmigrationFor example, the United States Congress has recently considered and work permitmay consider in the future extensive changes to U.S. immigration laws regarding the admission of high-skilled temporary and regulations can be significantly affected by political forcespermanent workers. If such provisions are signed into law, our cost of doing business in the United States would increase and levels of economic activity.that may discourage customers from seeking our services. Our international expansion strategy and our business, results of operations and financial condition may be materially adversely affected if changes in immigration and work permit laws and regulations or the administration or enforcement of such laws or regulations impair our ability to staff projects with professionals who are not citizens of the country where the work is to be performed.

Our revenues are highly dependent on clients primarily located in the United States and Europe, as well as on clients concentrated in certain industries, including the financial services industry. Continuing or worsening economic conditions or factors that negatively affect the economic health

Increased regulation of the United States, Europe or these industries may adversely affect our business.

Approximately 78.5% of our revenues during the year ended December 31, 2011 were derived from customers located in North America. In the same period, approximately 17.9% of our revenues were derived from customers located in Europe. If the United States or European economy continues to weaken or slow and conditions in the financial markets continue to deteriorate, pricing for our services may be depressed and our customers may reduce or postpone their technology spending significantly, which may in turn lower the demand for our services and negatively affect our revenues and profitability. Additionally, any prolonged recession in the United States and Europe could have an adverse impact on our revenues because our revenues are primarily derived from the United States and Europe. In addition, during the year ended December 31, 2011, we earned approximately 41.1% of our revenues from the financial services industry, healthcare industry or other industries in which includes insurance. Deteriorationour clients operate could harm our business, results of operations and financial condition.

The industries in which our clients are concentrated, such as the financial services industry and the healthcare industry, are, or may be, increasingly subject to governmental regulation and intervention. For instance, the financial services industry is subject to extensive and complex federal and state regulation. As a provider of services to financial institutions, portions of our operations are examined by a number of regulatory agencies. These agencies regulate the services we provide and manner in which we operate. For example, some financial services regulators have imposed guidelines for use of cloud computing services that mandate specific controls or require financial services enterprises to obtain regulatory approval prior to outsourcing certain functions. If we are unable to comply with these guidelines or controls, or if our customers are unable to obtain regulatory approval to use our services where required, our business may be harmed. In addition, clients in the financial services sector have been subject to increased regulation following the enactment of the Dodd-Frank Wall Street Reform and Consumer Protection Act in the United States. New or changing regulations under Dodd-Frank, as well as other regulations or legislation affecting our customers in the financial services industry, or significant consolidation in that industry, or a decrease in growth or consolidation in other industry segments on which we focus, may reduce the demand for our services or cause us to incur costly changes in our processes or personnel, thereby negatively affecting our business, results of operations and financial condition.
The healthcare industry is highly regulated at the federal, state and local levels and is subject to changing legislative, regulatory, political and other influences. Many healthcare laws, such as the Affordable Care Act, are complex, subject to frequent change, and dependent on interpretation and enforcement decisions from government agencies with broad discretion. The application of these laws to us, our clients or the specific services and relationships we have with our clients is not always clear. Our failure to anticipate accurately the application of the Affordable Care Act and similar or future laws and regulations,

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or our failure to comply with them, could create liability for us, result in adverse publicity and negatively affect our revenues and profitability. In addition, if we are unable to successfully anticipate changing economic and political conditions affecting the industries and markets in which we operate, we may be unable to effectively plan for or respond to those changes, and our business, could be negatively affected.

We face intense competition from other service providers.

We operate in intensely competitive industries that experience rapid technological developments, changes in industry standards, and changes in customer requirements. The intensely competitive information technology, consulting and business process outsourcing professional services markets include a large number of participants and are subject to rapid change. These markets include participants from a variety of market segments, including:

systems integration firms;

contract programming companies;

application software companies;

internet solutions providers;

large or traditional consulting companies;

professional services groups of computer equipment companies; and

infrastructure management and outsourcing companies.

These markets also include numerous smaller local competitors in the various geographic markets in which we operate which may be able to provide services and solutions at lower costs or on terms more attractive to clients than we can. Our direct competitors include, among others, Accenture, Capgemini, Computer Sciences Corporation, HCL Technologies, HP Enterprise (formerly Electronic Data Systems), IBM Global Services, Infosys Technologies, Perot Systems (acquired by Dell Inc.), Tata Consultancy Services and Wipro. Many of our competitors have significantly greater financial, technical and marketing resources and greater name recognition and, therefore, may be better able to compete for new work and skilled professionals. There is a risk that increased competition could put downward pressure on the prices we can charge for our services and on our operating margins. Similarly, if our competitors develop and implement methodologies that yield greater efficiency and productivity, they may be able to offer services similar to ours at lower prices without adversely affecting their profit margins. Even if our offerings address industry and client needs, our competitors may be more successful at selling their services. If we are unable to provide our clients with superior services and solutions at competitive prices or successfully market those services to current and prospective clients, our results of operations may suffer.and financial condition. Further, a client may choose to use its own internal resources rather than engage an

outside firm to perform the typesgrowth of services we provide. We cannot be certain that we will be able to sustain our current levelsbusiness, results of profitability or growthoperations and financial condition rely, in part, on clients in the facehealthcare industry that receive substantial revenues from governmental and other third-party payor programs. A reduction or less than expected increase in government funding for these programs, a change in allocation methodologies or the termination of competitive pressures, including competition for skilled technology professionalsour clients’ government contracts could negatively affect our clients’ businesses and, pricing pressure from competitors employing an on-site/offshorein turn, negatively impact our business, model.

results of operations and financial condition. In addition, as a service provider to clients who are government contractors, we may face competition from companies that increase in sizethe future become involved in governmental investigations to evaluate our or scope as the result of strategic mergers or acquisitions. These transactions may include consolidation activity among hardware manufacturers, software companies and vendors, and service providers. The result of any such vertical integration may be greater integration of products and services that were once offered separately by independent vendors. Our access to such products and services may be reduced as a result of such an industry trend,our clients’ compliance with government healthcare programs, which could adversely affect our competitive position. These types of events could have a variety of negative effects on our competitive position and our financial results, such as reducing our revenue, increasing our costs, lowering our gross margin percentage, and requiring us to recognize impairments on our assets.

We may not be able to sustain our current level of profitability.

For the year ended December 31, 2011, we reported an operating margin of 18.6%. Our operating margin may decline if we experience declines in demand and pricing for our services, an increase in our operating costs, including imposition of new non-income related taxes, or due to adverse fluctuations in foreign currency exchange rates. In addition, historically, wages in India have increased at a faster rate thanresult in the United States. Additionally, the number and typeassessment of equity-based compensation awards and the assumptions used in valuing equity-based compensation awards may change resulting in increased stock-based compensation expense and lower margins. Although we have historically been able to partially offset wage increases and foreign currency fluctuations through further leveraging the scaledamages, civil or criminal fines or penalties, or other sanctions, any of our operating structure, obtaining price increases, and issuing a lower number of stock-based compensation awards in proportion to our overall headcount, we cannot be sure that we will be able to continue to do so in the future.

Our profitability could suffer if we are not able to control our costs or improve our efficiency.

Our ability to control our costs and improve our efficiency affects our profitability. If we are unable to control our costs or improve our efficiency, our profitability could be negatively affected.

Our business will suffer if we fail to develop new services and enhance our existing services in order to keep pace with the rapidly evolving technological environment.

The information technology, consulting and business process outsourcing professional services markets are characterized by rapid technological change, evolving industry standards, changing customer preferences and new product and service introductions. Our future success will depend on our ability to develop solutions that keep pace with changes in the markets in which we provide services. We cannot be sure that we will be successful in developing new services addressing evolving technologies in a timely or cost-effective manner or, if these services are developed, that we will be successful in the marketplace. In addition, we cannot be sure that products, services or technologies developed by others will not render our services non-competitive or obsolete. Our failure to address the demands of the rapidly evolving technological environment could have a material adverse effect on our business, results of operations and financial condition.

Our ability to remain competitive will

Increased regulation, changes in existing regulation or increased government intervention in the other industries in which our clients operate also depend on our ability to designmay adversely affect the growth of their respective businesses and implement, in a timely and cost-effective manner, solutions for customers that both leverage their legacy systems and appropriately utilize newer technologies such as cloud-based services, Web 2.0 models, software-as-a-service, and service oriented architectures. Our failure to design and implement solutions in a timely and cost-effective manner could have a material adverse effect ontherefore negatively impact our business, results of operations and financial condition.

We may face difficulties in providing end-to-end business solutions or delivering complex and large projects for our clients that could cause clients to discontinue their work with us, which in turn could harm our business.

We have been expanding the nature and scope of our engagements and have added new service offerings, such as IT consulting, business and knowledge process outsourcing, systems integration and outsourcing of entire portions of IT infrastructure. The success of these service offerings is dependent, in part, upon continued demand for such services by our existing, new and prospective clients and our ability to meet this demand in a cost-competitive and effective manner. In addition, our ability to effectively offer a wider breadth of end-to-end business solutions depends on our ability to attract existing or new clients to these service offerings. To obtain engagements for such end-to-end solutions, we also are more likely to compete with large, well-established international consulting firms, resulting in increased competition and marketing costs. Accordingly, we cannot be certain that our new service offerings will effectively meet client needs or that we will be able to attract existing and new clients to these service offerings.

The increased breadth of our service offerings may result in larger and more complex projects with our clients. This will require us to establish closer relationships with our clients and a thorough understanding of their operations. Our ability to establish such relationships will depend on a number of factors, including the proficiency of our professionals and our management personnel. Our failure to understand our client requirements or our failure to deliver services that meet the requirements specified by our clients could result in termination of client contracts, and we could be liable

Risks Relating to our clients for significant penalties or damages.

Larger projects may involve multiple engagements or stages,Common Stock and there is a risk that a client may choose not to retain us for additional stages or may cancel or delay additional planned engagements. These terminations, cancellations or delays may result from factors that have little or nothing to do with the quality of our services, such as the business or financial condition of our clients or the economy generally. Such cancellations or delays make it difficult to plan for project resource requirements, and inaccuracies in such resource planning and allocation may have a negative impact on our profitability.

If our clients are not satisfied with our services, our business could be adversely affected.

Our business model depends in large part on our ability to attract additional work from our base of existing clients. Our business model also depends on our account teams’ ability to develop relationships with our clients that enable us to understand our clients’ needs and deliver solutions and services that are tailored to those needs. If a client is not satisfied with the quality of work performed by us, or with the type of services or solutions delivered, then we could incur additional costs to address the situation, the profitability of that work might be impaired, and the client’s dissatisfaction with our services could damage our ability to obtain additional work from that client. In particular, clients that are not satisfied might seek to terminate existing contracts prior to their scheduled expiration date and could direct future business to our competitors. In addition, negative publicity related to our client services or relationships, regardless of its accuracy, may further damage our business by affecting our ability to compete for new contracts with current and prospective clients.

We rely on a few customers for a large portion of our revenues.

Our top five customers generated approximately 16.3% of our revenues for the year ended December 31, 2011. The volume of work performed for specific customers is likely to vary from year to year, and a major customer in one year may not use our services in a subsequent year. The loss of one of our large customers could have a material adverse effect on our business, results of operations and financial condition.

We generally do not have long-term contracts with our customers and our results of operations could be adversely affected if our clients terminate their contracts with us on short notice.

Consistent with industry practice, we generally do not enter into long-term contracts with our customers. A majority of our contracts can be terminated by our clients with short notice and without significant early termination cost. Terminations may result from factors that are beyond our control and unrelated to our work product or the progress of the project, including the business or financial conditions of the client, changes in ownership or management at our clients, changes in client strategies or the economy or markets generally. When contracts are terminated, we lose the anticipated revenues and might not be able to eliminate our associated costs in a timely manner. Consequently, our profit margins in subsequent periods could be lower than expected. If we are unable to replace the lost revenue with other work on terms we find acceptable or effectively eliminate costs, we may not be able to maintain our level of profitability.

Our results of operations may be affected by the rate of growth in the use of technology in business and the type and level of technology spending by our clients.

Our business depends, in part, upon continued growth in the use of technology in business by our clients and prospective clients as well as their customers and suppliers. In challenging economic environments, our clients may reduce or defer their spending on new technologies in order to focus on other priorities. At the same time, many companies have already invested substantial resources in their current means of conducting commerce and exchanging information, and they may be reluctant or slow to adopt new approaches that could disrupt existing personnel, processes and infrastructures. If the growth of technology usage in business, or our clients’ spending on technology in business, declines, or if we cannot convince our clients or potential clients to embrace new technological solutions, our results of operations could be adversely affected.

If we are unable to collect our receivables from, or bill our unbilled services to, our clients, our results of operations and cash flows could be adversely affected.

Our business depends on our ability to successfully obtain payment from our clients of the amounts they owe us for work performed. We evaluate the financial condition of our clients and usually bill and collect on relatively short cycles. We maintain allowances against receivables and unbilled services. Actual losses on client balances could differ from those that we currently anticipate and, as a result, we might need to adjust our allowances. There is no guarantee that we will accurately assess the creditworthiness of our clients. Macroeconomic conditions, such as the continued credit crisis and related turmoil in the global financial system, could also result in financial difficulties, including limited access to the credit markets, insolvency or bankruptcy, for our clients, and, as a result, could cause clients to delay payments to us, request modifications to their payment arrangements that could increase our receivables balance, or default on their payment obligations to us. Timely collection of client balances also depends on our ability to complete our contractual commitments and bill and collect our contracted revenues. If we are unable to meet our contractual requirements, we might experience delays in collection of and/or be unable to collect our client balances, and if this occurs, our results of operations and cash flows could be adversely affected. In addition, if we experience an increase in the time to bill and collect for our services, our cash flows could be adversely affected.

We are investing substantial cash in new facilities and physical infrastructure, and our profitability could be reduced if our business does not grow proportionately.

We have made and continue to make significant contractual commitments related to capital expenditures on construction or expansion of our development and delivery centers. We may encounter cost overruns or project delays in connection with new facilities. These expansions will likely increase our fixed costs and if we are unable to grow our business and revenues proportionately, our profitability may be reduced.

Competition for highly-skilled technical personnel is intense and the success of our business depends on our ability to attract and retain highly-skilled professionals.

Our future success will depend to a significant extent on our ability to attract, train and retain highly-skilled professionals so as to keep our supply of skills and resources in balance with client demand. In particular, we must attract, train and retain appropriate numbers of talented people, including project managers, IT engineers and other senior technical personnel, with diverse skills in order to serve client needs and grow our business. We are particularly dependent on retaining our senior executives and other experienced managers with the skill sets required by our business, and if we are unable to do so, our ability to develop new business and effectively lead our current projects could be jeopardized. Similarly, the profitability of our business model depends on our ability to effectively utilize personnel with the right mix of skills and experience to support our projects. The processes and costs associated with recruiting, training and retaining employees place significant demands on our resources.

We believe there is a shortage of, and significant competition for, professionals with the advanced technological skills necessary to perform the services we offer. We have subcontracted to a limited extent in the past, and may do so in the future, with other service providers in order to meet our obligations to our customers. Our ability to maintain and renew existing engagements and obtain new business will depend, in large part, on our ability to attract, train and retain technical personnel with the skills that keep pace with continuing changes in information technology, evolving industry standards and changing customer preferences. Further, we must train and manage our growing work force, requiring an increase in the level of responsibility for both existing and new management personnel. We cannot guarantee that the management skills and systems currently in place will be adequate or that we will be able to train and assimilate new employees successfully. Our profits and ability to compete for and manage client engagements could be adversely affected if we cannot manage employee hiring and attrition to achieve a stable and efficient workforce structure.

Our ability to operate and compete effectively could be impaired if we lose key personnel or if we cannot attract additional qualified personnel.

Our future performance depends to a significant degree upon the continued service of the key members of our management team, as well as marketing, sales and technical personnel, and our ability to attract and retain new management and other personnel. We do not maintain key man life insurance on any of our executive officers or significant employees. Competition for personnel is intense, and there can be no assurance that we will be able to retain our key employees or that we will be successful in attracting and retaining new personnel in the future. The loss of any one or more of our key personnel or the failure to attract and retain key personnel could have a material adverse effect on our business, results of operations and financial condition.

Restrictions in non-competition agreements with our executive officers may not be enforceable.

Currently we have entered into non-competition agreements with the majority of our executive officers. We cannot be certain, however, that the restrictions in these agreements prohibiting such executive officers from engaging in competitive activities are enforceable. Further, substantially all of our professional non-executive staff are not covered by agreements that would prohibit them from working for our competitors. If any of our key professional personnel leaves our employment and joins one of our competitors, our business could be adversely affected.

Our earnings may be adversely affected if we change our intent not to repatriate earnings in India or if such earnings become subject to U.S. tax on a current basis.

Effective January 1, 2002, and in accordance with authoritative literature, we no longer accrue incremental U.S. taxes on our Indian earnings recognized after 2001 as these earnings (as well as other foreign earnings for all periods) are considered to be indefinitely reinvested outside of the United States. While we have no plans to do so, events may occur that could effectively force us to change our intent not to repatriate such earnings. If we

change our intent and repatriate such earnings, we will have to accrue taxes associated with such earnings at a substantially higher rate than our effective income tax rate in 2011. These increased taxes could have a material adverse effect on our business, results of operations and financial condition.

Our operating results may be negatively impacted by the loss of certain tax benefits provided by India to companies in our industry as well as by proposed tax legislation in India.

Cognizant India is primarily export-oriented and is eligible for certain income tax holiday benefits granted by the Indian government for export activities. These benefits for export activities conducted within Software Technology Parks, or STPs, expired on March 31, 2011, and the income from such activities is now subject to corporate income tax at the current rate of 32.4%, resulting in a significant increase in our effective tax rate for 2011.

In addition to STPs, we have constructed our newer development centers in areas designated as Special Economic Zones, or SEZs. Development centers operating in SEZs are entitled to certain income tax incentives for periods up to 15 years. Changes in Indian tax laws that would reduce or deny SEZ tax benefits could have a material adverse effect on our business, results of operations and financial condition. In addition, effective April 1, 2011, all Indian profits, including those generated within SEZs, are subject to the MAT, at the current rate of approximately 20.0%. Any MAT paid is creditable against future corporate income tax, subject to limitations. Currently, we anticipate utilizing our existing MAT balances against future corporate income tax. Our ability to fully do so will depend on possible changes to the Indian tax laws as well as the future financial results of Cognizant India. Our inability to fully utilize our deferred income tax assets related to the MAT could have a material adverse effect on our business, results of operations and financial condition.

Our operating results and financial condition may be negatively impacted by certain tax related matters.

We are subject to income taxes in both the United States and numerous foreign jurisdictions. The provision for income taxes and cash tax liability in the future could be adversely affected by numerous factors including, but not limited to, income before taxes being lower than anticipated in countries with lower statutory tax rates and higher than anticipated in countries with higher statutory tax rates, changes in the valuation of deferred tax assets and liabilities, and changes in tax laws, regulations, accounting principles or interpretations thereof, which could adversely impact our results of operations and financial condition in future periods. In addition, our income tax returns are subject to examination in the jurisdictions in which we operate. We regularly assess the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of our provision for income taxes. An unfavorable outcome of one or more of these examinations may have an adverse effect on our business, results of operations and financial condition.

If our pricing structures are based on inaccurate expectations and assumptions regarding the cost and complexity of performing our work, then our contracts could be unprofitable.

We negotiate pricing terms with our clients utilizing a range of pricing structures and conditions. We predominantly contract to provide services either on a time-and-materials basis or on a fixed-price basis. Our pricing is highly dependent on our internal forecasts and predictions about our projects and the marketplace, which might be based on limited data and could turn out to be inaccurate. If we do not accurately estimate the costs and timing for completing projects, our contracts could prove unprofitable for us or yield lower profit margins than anticipated. We face a number of risks when pricing our contracts, as many of our projects entail the coordination of operations and workforces in multiple locations and utilizing workforces with different skill sets and competencies across geographically diverse service locations. Our pricing, cost and profit margin estimates for the work that we perform frequently include anticipated long-term cost savings from transformational and other initiatives that we expect to achieve and sustain over the life of the contract. There is a risk that we will underprice our projects, fail to accurately estimate the costs of performing the work or fail to

accurately assess the risks associated with potential contracts. In particular, any increased or unexpected costs, delays or failures to achieve anticipated cost savings, or unexpected risks we encounter in connection with the performance of this work, including those caused by factors outside our control, could make these contracts less profitable or unprofitable, which could have an adverse effect on our profit margin.

In addition, a significant portion of our projects are on a fixed-price basis, subjecting us to the foregoing risks to an even greater extent. Fixed-price contracts accounted for approximately 31.7% of our revenues for the year ended December 31, 2011. We expect that an increasing number of our future projects will be contracted on a fixed-price basis. In addition to the other risks described in the paragraph above, we bear the risk of cost over-runs and operating cost inflation in connection with projects covered by fixed-price contracts. Our failure to estimate accurately the resources and time required for a fixed-price project, or our failure to complete our contractual obligations within the time frame committed, could have a material adverse effect on our business, results of operations and financial condition.

Our profitability could suffer if we are not able to maintain favorable pricing rates.

Our profit margin, and therefore our profitability, is dependent on the rates we are able to recover for our services. If we are not able to maintain favorable pricing for our services, our profit margin and our profitability could suffer. The rates we are able to recover for our services are affected by a number of factors, including:

Governing Documents

our clients’ perceptions of our ability to add value through our services;

competition;

introduction of new services or products by us or our competitors;

our competitors’ pricing policies;

our ability to accurately estimate, attain and sustain contract revenues, margins and cash flows over increasingly longer contract periods;

bid practices of clients and their use of third-party advisors;

the use by our competitors and our clients of offshore resources to provide lower-cost service delivery capabilities;

our ability to charge premium prices when justified by market demand or the type of service; and

general economic and political conditions.

Our profitability could suffer if we are not able to maintain favorable utilization rates.

The cost of providing our services, including the utilization rate of our professionals, affects our profitability. If we are not able to maintain an appropriate utilization rate for our professionals, our profit margin and our profitability may suffer. Our utilization rates are affected by a number of factors, including:

our ability to efficiently transition employees from completed projects to new assignments;

our ability to hire and assimilate new employees;

our ability to accurately forecast demand for our services and thereby maintain an appropriate headcount in each of our geographies and workforces;

our ability to effectively manage attrition; and

our need to devote time and resources to training, professional development and other non-chargeable activities.

If we do not continue to improve our operational, financial and other internal controls and systems to manage our rapid growth and size or if we are unable to enter, operate and compete effectively in new geographic markets, our business may suffer and the value of our stockholders’ investment in our Company may be harmed.

Our anticipated growth will continue to place significant demands on our management and other resources. Our growth will require us to continue to develop and improve our operational, financial and other internal controls, both in the United States, Europe, India and elsewhere. In particular, our continued growth will increase the challenges involved in:

recruiting, training and retaining technical, finance, marketing and management personnel with the knowledge, skills and experience that our business model requires;

maintaining high levels of client satisfaction;

developing and improving our internal administrative infrastructure, particularly our financial, operational, communications and other internal systems;

preserving our culture, values and entrepreneurial environment; and

effectively managing our personnel and operations and effectively communicating to our personnel worldwide our core values, strategies and goals.

In addition, the increasing size and scope of our operations increase the possibility that a member of our personnel will engage in unlawful or fraudulent activity, breach our contractual obligations, or otherwise expose us to unacceptable business risks, despite our efforts to train our people and maintain internal controls to prevent such instances. If we do not continue to develop and implement the right processes and tools to manage our enterprise, our ability to compete successfully and achieve our business objectives could be impaired.

As part of our growth strategy, we plan to continue expanding our operations in Europe, Asia, the Middle East, and Latin America. We may not be able to compete effectively in these markets and the cost of entering these markets may be substantially greater than we expect. If we fail to compete effectively in the new markets we enter, or if the cost of entering those markets is substantially greater than we expect, our business, results of operations and financial condition could be adversely affected. In addition, if we cannot compete effectively, we may be required to reconsider our strategy to invest in our international expansion plans and change our intent on the repatriation of our earnings.

Our operating results may experience significant quarterly fluctuations.

Historically, we have experienced significant quarterly fluctuations in our revenues and results of operations and expect these fluctuations to continue. Among the factors causing these variations have been:

the nature, number, timing, scope and contractual terms of the projects in which we are engaged;

delays incurred in the performance of those projects;

the accuracy of estimates of resources and time required to complete ongoing projects; and

general economic conditions.

In addition, our future revenues, operating margins and profitability may fluctuate as a result of:

changes in pricing in response to customer demand and competitive pressures;

changes to the financial condition of our clients;

the mix of on-site and offshore staffing;

the ratio of fixed-price contracts versus time-and-materials contracts;

employee wage levels and utilization rates;

changes in foreign exchange rates, including the Indian rupee versus the U.S. dollar;

the timing of collection of accounts receivable;

enactment of new taxes;

changes in domestic and international income tax rates and regulations; and

changes to levels and types of stock-based compensation awards and assumptions used to determine the fair value of such awards.

A high percentage of our operating expenses, particularly personnel and rent, are relatively fixed in advance of any particular period. As a result, unanticipated variations in the number and timing of our projects or in employee wage levels and utilization rates may cause significant variations in our operating results in any particular period, and could result in losses. Any significant shortfall of revenues in relation to our expectations, any material reduction in utilization rates for our professional staff or variance in the on-site/offshore staffing mix, an unanticipated termination of a major project, a customer’s decision not to pursue a new project or proceed to succeeding stages of a current project or the completion of several major customer projects during a quarter could require us to pay underutilized employees and could therefore have a material adverse effect on our business, results of operations and financial condition.

As a result of these factors, it is possible that in some future periods, our revenues and operating results may be significantly below the expectations of public market analysts and investors. In such an event, the price of our common stock would likely be materially and adversely affected.

We could be held liable for damages or our reputation could be damaged by disclosure of confidential information or personal data, security breaches or system failures.

We are dependent on information technology networks and systems to process, transmit and securely store electronic information and to communicate among our locations around the world and with our clients. Security breaches of this infrastructure could lead to shutdowns or disruptions of our systems and potential unauthorized disclosure of confidential information or data, including personal data. In addition, many of our engagements involve projects that are critical to the operations of our customers’ businesses and provide benefits that are difficult to quantify. The theft and/or unauthorized use or publication of our, or our clients’, confidential information or other proprietary business information as a result of such an incident could adversely affect our competitive position and reduce marketplace acceptance of our services. Any failure in the networks or computer systems used by us or our customers could result in a claim for substantial damages against us and significant reputational harm, regardless of our responsibility for the failure. Although we attempt to limit by contract our liability for damages arising from negligent acts, errors, mistakes or omissions in rendering our services, we cannot assure you that any contractual limitations on liability will be enforceable in all instances or will otherwise protect us from liability for damages.

In addition, we often have access to or are required to manage, utilize, collect and store sensitive or confidential client or employee data, including nonpublic personal data. As a result, we are subject to numerous U.S. and foreign jurisdiction laws and regulations designed to protect this information, such as the European Union Directive on Data Protection and various U.S. federal and state laws governing the protection of health or other individually identifiable information. If any person, including any of our employees, negligently disregards or intentionally breaches controls or procedures with which we are responsible for complying with respect to such data or otherwise mismanages or misappropriates that data, or if unauthorized access to or disclosure of data in our possession or control occurs, we could be subject to significant liability to our clients or our clients’ customers for breaching contractual confidentiality and security provisions or privacy laws, as well as liability and penalties in connection with any violation of applicable privacy laws and/or criminal prosecution.

Unauthorized disclosure of sensitive or confidential client or employee data, whether through breach of computer systems, systems failure, employee negligence, fraud or misappropriation, or otherwise, could damage our reputation and cause us to lose clients. Similarly, unauthorized access to or through our information systems and networks or those we develop or manage for our clients, whether by our employees or third parties, could result in negative publicity, legal liability and damage to our reputation.

Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that coverage will continue to be available on reasonable terms or will be sufficient in amount to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, results of operations and financial condition.

Our business could be negatively affected if we incur legal liability, including with respect to our contractual obligations, in connection with providing our solutions and services.

If we fail to meet our contractual obligations or otherwise breach obligations to our clients, we could be subject to legal liability. We may enter into non-standard agreements because we perceive an important economic opportunity by doing so or because our personnel did not adequately adhere to our guidelines. In addition, the contracting practices of our competitors may cause contract terms and conditions that are unfavorable to us to become standard in the marketplace. If we cannot or do not perform our obligations, we could face legal liability and our contracts might not always protect us adequately through limitations on the scope and/or amount of our potential liability. If we cannot, or do not, meet our contractual obligations to provide solutions and services, and if our exposure is not adequately limited through the enforceable terms of our agreements, we might face significant legal liability and our business could be adversely affected.

In the normal course of business and in conjunction with certain client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients or other parties with whom we conduct business with respect to certain matters. These arrangements can include provisions whereby we agree to hold the indemnified party and certain of their affiliated entities harmless with respect to third-party claims related to such matters as our breach of certain representations or covenants, or out of our intellectual property infringement, our gross negligence or willful misconduct or certain other claims made against certain parties. Payments by us under any of these arrangements are generally conditioned on the client making a claim and providing us with full control over the defense and settlement of such claim. It is not possible to determine the maximum potential amount under these indemnification agreements due to the unique facts and circumstances involved in each particular agreement. Historically, we have not made payments under these indemnification agreements so they have not had any impact on our operating results, financial position, or cash flows. However, if events arise requiring us to make payment for indemnification claims under our indemnification obligations in contracts we have entered, such payments could have a material impact on our operating results, financial position, and cash flows.

We could incur liability or our reputation could be damaged if our provision of services and solutions to our clients contributes to our clients’ internal control deficiencies.

Our clients may perform audits or require us to perform audits and provide audit reports with respect to the controls and procedures that we use in the performance of services for such clients, especially when we process data belonging to them. Our ability to acquire new clients and retain existing clients may be adversely affected and our reputation could be harmed if we receive a qualified opinion, or if we cannot obtain an unqualified opinion, with respect to our controls and procedures in connection with any such audit in a timely manner. Additionally, we could incur liability if our controls and procedures, or the controls and procedures we manage for a client, were to result in internal controls failures or impair our client’s ability to comply with its own internal control requirements.

We may not be able to enforce or protect our intellectual property rights, which may harm our ability to compete and harm our business.

Our future success will depend, in part, on our ability to protect our proprietary methodologies and other valuable intellectual property. We presently hold no patents or registered copyrights. We rely upon a combination of copyright and trade secret laws, non-disclosure and other contractual arrangements and various security measures to protect our intellectual property rights. Existing laws of some countries in which we provide services or solutions, such as China, might offer only limited protection of our intellectual property rights. India is a member of the Berne Convention, and has agreed to recognize protections on copyrights conferred under the laws of foreign countries, including the laws of the United States. We believe that laws, rules, regulations and treaties in effect in the United States, India and other countries in which we operate are adequate to protect us from misappropriation or unauthorized use of our intellectual property. However, there can be no assurance that these laws will not change in ways that may prevent or restrict the transfer of software components, libraries and toolsets and other technology or data we use in the performance of our services among the countries in which we operate and provide services. There can be no assurance that the steps we have taken to protect our intellectual property rights will be adequate to deter misappropriation of any of our intellectual property, or that we will be able to detect unauthorized use and take appropriate steps to enforce our rights. Enforcing our rights might also require considerable time, money and oversight. Unauthorized use of our intellectual property may result in development of technology, products or services that compete with our products and services and unauthorized parties may infringe upon or misappropriate our products, services or proprietary information. If we are unable to protect our intellectual property, our business may be adversely affected.

Depending on the circumstances, we might need to grant a specific client greater rights in intellectual property developed or used in connection with a contract than we generally do. In certain situations, we might forego all rights to the use of intellectual property we create and intend to reuse across multiple client engagements, which would limit our ability to reuse that intellectual property for other clients. Any limitation on our ability to provide a service or solution could cause us to lose revenue-generating opportunities and require us to incur additional expenses to develop new or modified solutions for future projects.

Our ability to enforce our software license agreements, service agreements, and other intellectual property rights is subject to general litigation risks, as well as uncertainty as to the enforceability of our intellectual property rights in various countries. To the extent that we seek to enforce our rights, we could be subject to claims that an intellectual property right is invalid, otherwise not enforceable, or is licensed to the party against whom we are pursuing a claim. In addition, our assertion of intellectual property rights often results in the other party seeking to assert alleged intellectual property rights or assert other claims against us, which could harm our business. If we are not successful in defending these claims in litigation, we may not be able to sell or license a particular service or solution due to an injunction, or we may have to pay damages that could, in turn, harm our results of operations. In addition, governments may adopt regulations, or courts may render decisions, requiring compulsory licensing of intellectual property to others, or governments may require that products meet specified standards that serve to favor local companies. Our inability to enforce our intellectual property rights under these circumstances may harm our competitive position and our business.

Our services or solutions could infringe upon the intellectual property rights of others and we may be subject to claims of infringement of third-party intellectual property rights.

We cannot be sure that our services and solutions, or the solutions of others that we offer to our clients, do not infringe on the intellectual property rights of others. Third parties may assert against us or our customers claims alleging infringement of patent, copyright, trademark, or other intellectual property rights to technologies or services that are important to our business. Infringement claims could harm our reputation, cost us money and prevent us from offering some services or solutions. In our contracts, we generally agree to indemnify our clients for any expenses or liabilities resulting from our infringement of the intellectual property rights of third parties. In some instances, the amount of our liability under these indemnities could be substantial. Any claims that our products,

services or processes infringe the intellectual property rights of others, regardless of the merit or resolution of such claims, may cause us to incur significant costs in defending and resolving such claims, and may divert the efforts and attention of our management and technical personnel from our business. In addition, as result of such intellectual property infringement claims, we could be required or otherwise decide that it is appropriate to:

pay third-party infringement claims;

discontinue using, licensing, or selling particular products subject to infringement claims;

discontinue using the technology or processes subject to infringement claims;

develop other technology not subject to infringement claims, which could be costly or may not be possible; and/or

license technology from the third party claiming infringement, which license may not be available on commercially reasonable terms.

The occurrence of any of the foregoing could result in unexpected expenses or require us to recognize an impairment of our assets, which would reduce the value of our assets and increase expenses. In addition, if we alter or discontinue our offering of affected items or services, our revenue could be harmed. If a claim of infringement were successful against us or our clients, an injunction might be ordered against our client or our own services or operations, causing further damages.

We expect that the risk of infringement claims against us will increase if our competitors are able to obtain patents for software products and methods, technological solutions, and processes. We may be subject to intellectual property infringement claims from certain individuals and companies who have acquired patent portfolios for the primary purpose of asserting such claims against other companies. The risk of infringement claims against us may also increase as we continue to develop and license our intellectual property to our clients and other third parties. Any infringement claim or litigation against us could have a material adverse effect on our business, results of operations and financial condition.

We might lose our ability to utilize the intellectual property of others, which could harm our business.

We could lose our ability, or be unable to secure the right, to utilize the intellectual property of others. Third-party suppliers of software, hardware or other intellectual assets could be unwilling to permit us to use their intellectual property and this could impede or disrupt use of their products or services by us and our clients. If our ability to provide services and solutions to our clients is impaired as a result of any such denial, our operating results could be adversely affected.

We may not be able to successfully acquire target companies or integrate acquired companies or technologies into our company, and we may become subject to certain liabilities assumed or incurred in connection with our acquisitions that could harm our operating results.

If we are unable to complete the number and kind of acquisitions for which we plan, or if we are inefficient or unsuccessful at integrating any acquired businesses into our operations, we may not be able to achieve our planned rates of growth or improve our market share, profitability or competitive position in specific markets or services. We expect to continue pursuing strategic acquisition and joint venture opportunities designed to enhance our capabilities, expand our capacity and geographic presence and/or enter new technology areas. We cannot predict or guarantee that we will successfully identify suitable acquisition candidates or consummate any acquisition or joint venture. We may need to divert and/or dedicate management and other resources to complete the transactions. Once we have consummated an acquisition transaction or entered into a joint venture transaction, we may not be able to integrate the acquired business or joint venture (and personnel) into our operations, recognize anticipated efficiencies and/or benefits, realize our strategic objectives or achieve the desired financial and operating results, in each case, both generally and as a result of our unique organizational

structure. Acquisitions and joint ventures involve a number of special risks, including diversion of management’s attention, failure to retain key personnel and the potential assumption or incurrence of liabilities and/or obligations.

Although we conduct due diligence in connection with each of our acquisitions, there may be liabilities that we fail to discover, that we inadequately assess in our due diligence efforts or that are not properly disclosed to us. In particular, to the extent that any acquired business (or any properties thereof) (i) failed to comply with or otherwise violated applicable laws or regulations, (ii) failed to fulfill contractual obligations to customers or (iii) incurred material liabilities or obligations to customers that are not identified during the diligence process, we, as the successor owner, may be financially responsible for these violations, failures and liabilities and may suffer financial and/or reputational harm or otherwise be adversely affected. In addition, as part of an acquisition, we may assume responsibilities and obligations of the acquired business pursuant to the terms and conditions of services agreements entered by the acquired entity that are not consistent with the terms and conditions that we typically accept and require. Although we attempt to structure acquisitions in such a manner as to minimize our exposure to, among other things, the factors and conditions contemplated by the foregoing two sentences (including through indemnification protection), we cannot predict or guarantee that our efforts will be effective or will protect us from liability. The discovery of any material liabilities associated with our acquisitions for which we are unable to recover indemnification amounts could harm our operating results.

System failure or disruptions in communications could disrupt our business and result in lost customers and curtailed operations which would reduce our revenue and profitability.

To deliver our services to our customers, we must maintain a high speed network of satellite, fiber optic and land lines and active voice and data communications twenty-four hours a day between our main operating offices in Chennai, our other development and delivery centers and the offices of our customers worldwide. Although we maintain redundancy facilities and satellite communications links, any systems failure or a significant lapse in our ability to transmit voice and data through satellite and telephone communications could result in lost customers and curtailed operations which would reduce our revenue and profitability.

Consolidation in the industries that we serve could adversely affect our business.

Companies in the industries that we serve may seek to achieve economies of scale and other synergies by combining with or acquiring other companies. If two or more of our current clients merge or consolidate and combine their operations, it may decrease the amount of work that we perform for these clients. If one of our current clients merges or consolidates with a company that relies on another provider for its consulting, systems integration and technology, or outsourcing services, we may lose work from that client or lose the opportunity to gain additional work. The increased market power of larger companies could also increase pricing and competitive pressures on us. Any of these possible results of industry consolidation could adversely affect our business.

Our ability to attract and retain business may depend on our reputation in the marketplace.

Our services are marketed to clients and prospective clients based on a number of factors. Since many of our specific client engagements involve unique services and solutions, our corporate reputation is a significant factor in our clients’ evaluation of whether to engage our services. We believe the Cognizant brand name and our reputation are important corporate assets that help distinguish our services from those of our competitors and also contribute to our efforts to recruit and retain talented employees. However, our corporate reputation is potentially susceptible to damage by actions or statements made by current or former clients, competitors, vendors, adversaries in legal proceedings, government regulators, as well as members of the investment community and the media. There is a risk that negative information about our company, even if based on false rumor or misunderstanding, could adversely affect our business. In particular, damage to our reputation could be difficult and time-consuming to repair, could make potential or existing clients reluctant to select us for new engagements, resulting in a loss of business, and could adversely affect our recruitment and retention efforts.

Damage to our reputation could also reduce the value and effectiveness of the Cognizant brand name and could reduce investor confidence in us, adversely affecting our share price.

Provisions in our charter, by-laws and stockholders’ rights plan and provisions under Delaware law may discourage unsolicited takeover proposals.

Provisions in our charter and by-laws, each as amended, our stockholders’ rights plan and Delaware General Corporate Law, or DGCL, may have the effect of deterring unsolicited takeover proposals or delaying or preventing changes in our control or management, including transactions in which stockholders might otherwise receive a premium for their shares over then-current market prices. In addition, these documents and provisions may limit the ability of stockholders to approve transactions that they may deem to be in their best interests. Our board of directors has the authority, without further action by the stockholders, to fix the rights and preferences, and issue shares of preferred stock. Our charter provides for a classified board of directors, which will prevent a change of control of our board of directors at a single meeting of stockholders. The prohibition of our stockholders’ ability to act by written consent and to call a special meeting will delay stockholder actions until annual meetings or until a special meeting is called by our chairman or chief executive officer or our board of directors. The supermajority-voting requirement for specified amendments to our charter and by-laws allows a minority of our stockholders to block those amendments. The DGCL also contains provisions preventing stockholders from engaging in business combinations with us, subject to certain exceptions. These provisions could also discourage bids for our common stock at a premium as well as create a depressive effect on the market price of the shares of our common stock.

New and changing corporate governance and public disclosure requirements add uncertainty to our compliance policies and increases our costs of compliance.

Changing laws, regulations and standards relating to accounting, corporate governance and public disclosure, including the Sarbanes-Oxley Act of 2002, other SEC regulations, and the NASDAQ Global Select Market rules, are creating uncertainty for companies like ours. These laws, regulations and standards may lack specificity and are subject to varying interpretations. Their application in practice may evolve over time, as new guidance is provided by regulatory and governing bodies. This could result in continuing uncertainty regarding compliance matters and higher costs of compliance as a result of ongoing revisions to such corporate governance standards.

In particular, our efforts to comply with Section 404 of the Sarbanes-Oxley Act of 2002 and the related regulations regarding our required assessment of our internal controls over financial reporting and our external auditors’ audit of that assessment requires the commitment of significant financial and managerial resources. We consistently assess the adequacy of our internal controls over financial reporting, remediate any control deficiencies that may be identified, and validate through testing that our controls are functioning as documented. While we do not anticipate any material weaknesses, the inability of management and our independent auditor to provide us with an unqualified report as to the adequacy and effectiveness, respectively, of our internal controls over financial reporting for future year ends could result in adverse consequences to us, including, but not limited to, a loss of investor confidence in the reliability of our financial statements, which could cause the market price of our stock to decline.

We are committed to maintaining high standards of corporate governance and public disclosure, and our efforts to comply with evolving laws, regulations and standards in this regard have resulted in, and are likely to continue to result in, increased general and administrative expenses and a diversion of management time and attention from revenue-generating activities to compliance activities. In addition, the laws, regulations and standards regarding corporate governance may make it more difficult for us to obtain director and officer liability insurance. Further, our board members, chief executive officer and chief financial officer could face an increased risk of personal liability in connection with their performance of duties. As a result, we may face difficulties attracting and retaining qualified board members and executive officers, which could harm our business. If we fail to comply with new or changed laws, regulations or standards of corporate governance, our business and reputation may be harmed.

Our share price could be adversely affected if we are unable to maintain effective internal controls.

The accuracy of our financial reporting is dependent on the effectiveness of our internal controls. We are required to provide a report from management to our stockholders on our internal control over financial reporting that includes an assessment of the effectiveness of these controls. Internal control over financial reporting has inherent limitations, including human error, the possibility that controls could be circumvented or become inadequate because of changed conditions, and fraud. Because of these inherent limitations, internal control over financial reporting might not prevent or detect all misstatements or fraud. If we cannot maintain and execute adequate internal control over financial reporting or implement required new or improved controls to ensure the reliability of the financial reporting and preparation of our financial statements for external use, we could suffer harm to our reputation, fail to meet our public reporting requirements on a timely basis, or be unable to properly report on our business and the results of our operations, and the market price of our securities could be materially adversely affected.

We are exposed to credit risk and fluctuations in the market values of our investment portfolio.

Recent turmoil in the financial markets has adversely affected economic activity in the United States and other regions of the world in which we do business. We believe that based on our current cash, cash equivalents and investment balances and expected operating cash flows, the current lack of liquidity in the credit markets will not have a material impact on our liquidity, cash flow or financial flexibility. Continued deterioration of the credit and capital markets could result in volatility of our investment earnings and impairments to our investment portfolio, which could negatively impact our financial condition and reported income. The continued decline in economic activity could adversely affect the ability of counterparties to certain financial instruments such as marketable securities and derivatives to meet their obligations to us.

Our stock price continues to be volatile.

Our stock has at times experienced substantial price volatility as a result of variations between our actual and anticipated financial results, announcements by us and our competitors, projections or speculation about our business or that of our competitors by the media or investment analysts or uncertainty about current global economic conditions. The stock market, as a whole, also has experienced extreme price and volume fluctuations that have affected the market price of many technology companies in ways that may have been unrelated to these companies’ operating performance. Furthermore, we believe our stock price should reflect future growth and profitability expectations and, if we fail to meet these expectations, our stock price may significantly decline.

Provisions in our charter and by-laws and provisions under Delaware law may discourage unsolicited takeover proposals.
Provisions in our charter and by-laws, each as amended, and Delaware General Corporate Law, or DGCL, may have the effect of deterring unsolicited takeover proposals or delaying or preventing changes in our control or management, including transactions in which stockholders might otherwise receive a premium for their shares over then-current market prices. These provisions include:
Authority of the board of directors, without further action by the stockholders, to fix the rights and preferences, and issue shares of preferred stock;
The classification of our board of directors until the 2016 annual meeting of stockholders, at which point the board of directors will be declassified and each director will be elected on an annual basis. While our board of directors remains classified, a change of control of our board of directors cannot occur at a single meeting of stockholders;
The inability of our stockholders to act by written consent and the restrictions imposed on our stockholders’ ability to call a special meeting. As a result, any action by our stockholders may be delayed until annual meetings or until a special meeting is called by our chairman or chief executive officer or our board of directors;
The supermajority-voting requirement for specified amendments to our charter and by-laws, which allows a minority of our stockholders to block those amendments; and
Provisions in the DGCL preventing stockholders from engaging in business combinations with us, subject to certain exceptions.
These provisions could also discourage bids for our common stock at a premium as well as create a depressive effect on the market price of the shares of our common stock.
Item
Item 1B.Unresolved Staff Comments

None.


32


Item 2. Properties
Item
2. Properties

To support our planned growth, we are continually expanding our development and delivery center capacity through the construction of new facilities, supplemented by additional leasing of non-owned facilities. Below is a summary of development and delivery facilitiesAs presented in India, China and the Philippines and our executive office in Teaneck, New Jerseytable below, as of December 31, 2011.

Location

  Number of
Locations
   Square Footage
Leased
   Square Footage
Owned
   Total Square
Footage
 

Development and Delivery Facilities:

        

India:

        

Chennai

   11     1,800,185     5,041,307     6,841,492  

Pune

   6     1,469,964     343,703     1,813,667  

Hyderabad

   7     1,654,782     —       1,654,782  

Kolkata

   6     681,203     827,727     1,508,930  

Bangalore

   5     994,667     225,000     1,219,667  

Coimbatore

   3     173,641     725,611     899,252  

Mumbai

   3     279,940     —       279,940  

Cochin

   2     204,326     —       204,326  

Gurgaon

   4     107,726     —       107,726  

Mangalore

   1     42,210     —       42,210  

Shanghai, China

   3     100,500     —       100,500  

Manila, the Philippines

   2     114,371     —       114,371  
  

 

 

   

 

 

   

 

 

   

 

 

 

Total

   53     7,623,515     7,163,348     14,786,863  
  

 

 

   

 

 

   

 

 

   

 

 

 

Executive Office:

        

Teaneck

   1     96,107     —       96,107  
  

 

 

   

 

 

   

 

 

   

 

 

 

2014, we leased 11,640,951 square feet and owned 10,121,646 square feet in 16 countries, which are used to deliver services to our customers across all four of our business segments.

Geographic Area Number of Locations Square Footage Leased Square Footage Owned Total Square Footage
India 43
 9,876,552
 9,970,498
 19,847,050
North America 35
 1,174,262
 151,148
 1,325,410
Europe 12
 137,944
 
 137,944
Rest of World1
 13
 452,193
 
 452,193
Total 103
 11,640,951
 10,121,646
 21,762,597
1
Includes our operations in Asia Pacific, Middle East and Latin America. Substantially all of this square footage is located in the Philippines, China and Argentina.
We operate out of our Teaneck, New Jersey headquartersexecutive office where we lease 96,107 square feet. In addition to our executive office and our regionalthe above development and international offices. Wedelivery centers, we have business development offices located in metropolitan areas including in Northapproximately 61 cities and Latin America: Atlanta (GA), Boston (MA), Bridgewater (NJ), Buenos Aires, Chicago (IL), Dallas (TX), Los Angeles (CA), Minneapolis (MN), Phoenix (AZ), San Francisco (CA), Sao Paulo, Seattle (WA), and Toronto; in Europe: Amsterdam, Brussels, Copenhagen, Frankfurt, Geneva, Helsinki, London, Madrid, Paris, Stockholm, and Zurich; in32 countries across the Middle East: Dubai; and in the Asia Pacific region: Bangkok, Chennai, Cyberjaya, Hong Kong, Kuala Lumpur, Manila, Melbourne, Shanghai, Sydney, Singapore, and Tokyo.

In addition, we operate development and delivery facilities, in North and Latin America: Bentonville (AR), Boston (MA), Bridgewater (NJ), Buenos Aires, Chicago (IL), Detroit (MI), Guadalajara, Phoenix (AZ), Sao Paulo, Tampa (FL) and Toronto; in Europe: Amsterdam, Budapest and London; and in India and the Asia Pacific area: Bangalore, Chennai, Cochin, Coimbatore, Gurgaon, Hyderabad, Kolkata, Mangalore, Manila, Mumbai, Pune, and Shanghai. We also have several training facilities strategically located near or within our main offices and development and delivery centers. globe.


We believe that our current facilities are adequate to support our existing operations. We also believe that we will be able to obtain suitable additional facilities on commercially reasonable terms on an “as needed”needed basis.

Item3. Legal Proceedings

Item 3. Legal Proceedings
We are involved in various claims and legal actions arising in the ordinary course of business. In the opinion of our management, the outcome of such claims and legal actions, if decided adversely, is not expected to have a material adverse effect on our quarterly or annual operating results, cash flows or consolidated financial position.

Item4. Mine Safety Disclosures

None.

Item 4. Mine Safety Disclosures
Not applicable.

33


PART II


Item 5.Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities

Our Class A common stock trades on the NASDAQ Global Select Market (NASDAQ) under the symbol “CTSH”.

The following table shows the per share range of high and low sale prices for shares of our Class A common stock, as listed for quotation on the NASDAQ, and the quarterly cash dividends paid per share for the quarterly periods indicated.

Quarter Ended

  High   Low   Cash Dividend
Per Share
 

March 31, 2010

  $52.68    $42.08    $0.00  

June 30, 2010

  $54.81    $45.85    $0.00  

September 30, 2010

  $65.75    $48.98    $0.00  

December 31, 2010

  $74.79    $61.26    $0.00  

March 31, 2011

  $81.85    $70.53    $0.00  

June 30, 2011

  $83.48    $64.40    $0.00  

September 30, 2011

  $77.71    $53.54    $0.00  

December 31, 2011

  $77.44    $59.95    $0.00  

This table has been adjusted to reflect our two-for-one stock split effected by a 100% stock dividend that became effective on March 7, 2014.

Quarter Ended High Low
March 31, 2013 $40.54
 $37.02
June 30, 2013 38.95
 30.46
September 30, 2013 42.09
 31.57
December 31, 2013 50.57
 40.62
March 31, 2014 54.00
 44.96
June 30, 2014 53.40
 45.73
September 30, 2014 51.38
 41.51
December 31, 2014 54.89
 42.94
As of December 31, 2011,2014, the approximate number of holders of record of our Class A common stock was 202159 and the approximate number of beneficial holders of our Class A common stock was 41,200.

45,000.

Cash Dividends

We have never declared or paid cash dividends on our Class A common stock. We currently intend to retain any future earnings to finance the growth of our business and, therefore, do not currently anticipate paying any cash dividends in the foreseeable future.

Equity Compensation Plan Information

The following table provides information as

Stock Split
On February 4, 2014, our Board of December 31, 2011 with respect to the sharesDirectors declared a two-for-one stock split of our Class A common stock that may be issued under our existing equity compensation plans. We previously had four equity compensation plans, eachin the form of a 100% stock dividend, which was approved by our stockholders: (1) Amended and Restated 1999 Incentive Compensation Plan, which we refereffected on March 7, 2014 to stockholders of record as of February 21, 2014. The stock split has been reflected in the 1999 Incentive Plan; (2) Amended and Restated Non-Employee Directors’ Stock Option Plan, which we refer to as the Director Plan; (3) the Amended and Restated Key Employees’ Stock Option Plan; and (4) Amended and Restated 2004 Employee Stock Purchase Plan, which we refer to as the 2004 Employee Stock Purchase Plan. The 1999 Incentive Plan, the Director Plan and the Key Employees’ Stock Option Plan were succeeded by the Cognizant Technology Solutions Corporation 2009 Incentive Compensation Plan, which we refer to as the 2009 Incentive Plan, which was approved by our stockholders. Awards granted under the previous plans are still valid, however no additional awards may be granted from these previous plans. For additional information on our equity compensation plans, please see Note 12 to ouraccompanying consolidated financial statements.

Plan Category

  Number of Securities
to be Issued Upon Vesting
of Awards or
Exercise of
Outstanding Stock Options
  Weighted Average
Exercise Price of
Awards or
Outstanding
Stock Options
   Number of Securities
Available for Future
Issuance Under Equity
Compensation Plans
 

Equity compensation plans that have been approved by security holders—stock options(1)

   10,498,661(2)  $23.06     19,797,812(3) 

Equity compensation plans that have been approved by security holders—performance stock units(4)

   1,828,928    N/A     —    

Equity compensation plans that have been approved by security holders—restricted stock units(5)

   2,160,591    N/A     —    

Equity compensation plans not approved by security holders

   —        —    
  

 

 

    

 

 

 

Total

   14,488,180      19,797,812  
  

 

 

    

 

 

 

(1)Consists of the 1999 Incentive Plan, the Director Plan, the Key Employees’ Stock Option Plan, the 2004 Employee Stock Purchase Plan and the 2009 Incentive Plan.
(2)Excludes purchase rights outstanding under the 2004 Employee Stock Purchase Plan. Under such plan, employees may purchase whole shares of stock at price per share equal to 90% of the lower of the fair market value per share on the first day of the purchase period or the fair market value per share on the last day of the purchase period.
(3)Includes 16,902,502 shares of Class A common stock available for future issuance under the 2009 Incentive Plan and 2,895,310 shares of Class A common stock available for future issuance under the 2004 Employee Stock Purchase Plan.
(4)Consists of 10,000 shares and 1,818,928 shares that are issuable to holders of performance stock units granted pursuant to the 1999 Incentive Plan and the 2009 Incentive Plan, respectively, upon the achievement of certain performance and vesting criteria.
(5)Consists of 2,160,591shares that are issuable to holders of restricted stock units granted pursuant to the 2009 Incentive Plan.

statements, and all applicable references as to the number of outstanding common shares and per share information herein, except par values, have been retroactively adjusted to reflect the stock split as if it occurred at the beginning of the earliest period presented.

Issuer Purchases of Equity Securities

In December 2010, our Board of Directors authorized up to $150.0 million in funds for repurchases of Cognizant’s outstanding shares of Class A common stock. The $150.0 million authorization excluded fees and

expenses and was set to expire in December 2011. In May 2011, ourAugust 2014, we announced that the Board of Directors approved an increase toexpansion of our stock repurchase program, of $150 million bringing the totalincreasing our stock repurchase authorization under the repurchase program from $1,500,000 to $300 million, excluding fees$2,000,000 and expenses. In addition,extending the expiration date was extended to June 30, 2012. In August 2011, our Boardterm of Directors approved an additional increase to ourthe stock repurchase program of $300 million bringingfrom December 31, 2014 to December 31, 2015. Under the total authorization under thestock repurchase program, to $600 million, excluding fees and expenses. The program authorizes managementthe Company is authorized to repurchase shares in theits Class A common stock through open market purchases, including under a trading plan adopted pursuant to Rule 10b5-1 of the Securities Exchange Act of 1934, or in private transactions, from timein accordance with applicable federal securities laws. The timing of repurchases and the exact number of shares to time, depending onbe purchased are determined by the Company's management, in its discretion, or pursuant to a Rule 10b5-1 trading plan, and will depend upon market conditions. conditions and other factors.


34

Table of Contents

During the three months ended December 31, 2011,2014, we repurchased approximately $2.4$58.0 million of our Class A common stock under our stock repurchase program. StockThese stock repurchases were funded from working capital.

Month

  Total Number
of Shares
Purchased
   Average
Price Paid
per Share
   Total Number of
Shares Purchased
as Part of  Publicly
Announced
Plans or
Programs
   Approximate
Dollar Value of Shares
that May Yet Be
Purchased under the
Plans or Programs
(in thousands)
 

October 1, 2011 – October 31, 2011

   39,800   $60.00    39,800   $219,510 

November 1, 2011 – November 30, 2011

   —      $—       —      $219,510 

December 1, 2011 – December 31, 2011

   —      $—       —      $219,510 
  

 

 

     

 

 

   

Total

   39,800   $60.00    39,800   
  

 

 

     

 

 

   

Recent Sales As of Unregistered Securities

On September 26, 2011,December 31, 2014, the remaining available balance under the Board authorization was $813.9 million. The following table has been adjusted to reflect our two-for-one stock split effected by a 100% stock dividend that became effective on March 7, 2014.

Month Total Number
of Shares
Purchased
 Average
Price Paid
per Share
 Total Number of
Shares Purchased
as Part of Publicly
Announced
Plans or
Programs
 Approximate
Dollar Value of Shares
that May Yet Be
Purchased under the
Plans or Programs
(in thousands)
October 1, 2014 - October 31, 2014 
 $
 
 $871,899
November 1, 2014 - November 30, 2014 1,000,000
 52.92
 1,000,000
 818,980
December 1, 2014 - December 31, 2014 100,000
 50.60
 100,000
 $813,920
          Total 1,100,000
 $52.71
 1,100,000
  
In addition, during the three months ended December 31, 2014, we issued an aggregate of 162,601purchased additional shares (of which 40,650in connection with our stock-based compensation plans, whereby shares are being held in escrow for a period of one year) of our Class A common stock $0.01 par value, to Zaffera, LLC (“Zaffera”),were tendered by employees for payment of applicable statutory tax withholdings. For the three months ended December 31, 2014, we purchased 358,130 shares in consideration of our acquisition of substantially all of the assets of Zaffera. In connection with this issuance, we relied upon the exemption from the registration requirements pursuant to the provisionsemployee tax withholding obligations.

35

Table of Section 4(2) of the Securities Act.

Contents


Performance Graph

The following graph compares the cumulative total stockholder return on our Class A common stock with the cumulative total return on the NASDAQ-100 Index, S&P 500 Index, NASDAQ-100 Index and a Peer Group Index (capitalization weighted) for the period beginning January 1, 2007December 31, 2009 and ending on the last day of our last completed fiscal year. The stock performance shown on the graph below is not indicative of future price performance.

COMPARISON OF CUMULATIVE TOTAL RETURN(1)(2)

Among Cognizant, the NASDAQ-100 Index, the S&P 500 Index,

the NASDAQ-100 Index

And a Peer Group Index(3)(Capitalization (Capitalization Weighted)

Company / Index

  Base
Period
12/31/06
   12/31/07   12/31/08   12/31/09   12/31/10   12/31/11 

COGNIZANT TECHNOLOGY SOLUTIONS CORP

   100     87.97     46.81     117.50     189.97     166.69  

S&P 500 INDEX

   100     105.49     66.46     84.05     96.71     98.76  

NASDAQ-100

   100     118.67     68.97     105.89     126.24     129.65  

PEER GROUP

   100     93.49     59.32     110.23     132.99     105.44  


Company / Index 
Base
Period
12/31/09
 12/31/10 12/31/11 12/31/12 12/31/13 12/31/14
COGNIZANT TECHNOLOGY SOLUTIONS
CORP
 $100
 $161.68
 $141.87
 $162.99
 $222.77
 $232.34
S&P 500 INDEX 100
 115.06
 117.49
 136.30
 180.44
 205.14
NASDAQ-100 100
 119.22
 122.44
 143.04
 193.09
 227.72
PEER GROUP 100
 122.07
 96.73
 101.68
 142.07
 151.79
(1)Graph assumes $100 invested on January 1, 2007December 31, 2009 in our Class A common stock, the NASDAQ-100S&P 500 Index, the S&P 500NASDAQ-100 Index, and the Peer Group Index (capitalization weighted).
(2)Cumulative total return assumes reinvestment of dividends.
(3)We have constructed a Peer Group Index of other information technology consulting firms consisting of Accenture Ltd.plc., Computer Sciences Corporation, Computer Task Group, Inc., ExlserviceExlService Holdings Inc,Inc., Genpact Ltd Inc.,Limited, iGate Corp., Infosys Technologies Ltd., Sapient Corp., Satyam Computer Services Ltd., Syntel Inc., Wipro Ltd. and WNS Holdings LTD.(Holdings) Limited.


36

Table of Contents

Item 6.Selected Financial Data

The following table sets forth our selected consolidated historical financial data as of the dates and for the periods indicated. Our selected consolidated financial data set forth below as of December 31, 20112014 and 20102013 and for each of the three years in the period ended December 31, 2011 has2014, 2013 and 2012 have been derived from the audited financial statements included elsewhere herein. Our selected consolidated financial data set forth below as of December 31, 2009, 20082012, 2011 and 20072010 and for each of the years ended December 31, 20082011 and 20072010 are derived from our audited consolidated financial statements not included elsewhere herein. Our selected consolidated financial information for 2011, 20102014, 2013 and 20092012 should be read in conjunction with the Consolidated Financial Statements and the Notes and “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” which are included elsewhere in this Annual Report on Form 10-K.

   Year Ended December 31, 
   2011  2010  2009   2008  2007 
   (in thousands, except per share data) 

Consolidated Operations Data:

       

Revenues

  $6,121,156   $4,592,389   $3,278,663    $2,816,304   $2,135,577  

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   3,538,622    2,654,569    1,849,443     1,572,816    1,206,035  

Selling, general and administrative expenses

   1,328,665    972,093    721,359     652,021    494,102  

Depreciation and amortization expense

   117,401    103,875    89,371     74,797    53,918  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Income from operations

   1,136,468    861,852    618,490     516,670    381,522  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Other income (expense), net:

       

Interest income

   39,249    25,793    15,895     22,188    29,560  

Other, net

   (6,568  (9,065  2,566     (23,648  3,274  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Total other income (expense), net

   32,681    16,728    18,461     (1,460  32,834  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Income before provision for income taxes

   1,169,149    878,580    636,951     515,210    414,356  

Provision for income taxes

   285,531    145,040    101,988     84,365    64,223  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Net income

  $883,618   $733,540   $534,963    $430,845   $350,133  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Basic earnings per share

  $2.91   $2.44   $1.82    $1.49   $1.22  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Diluted earnings per share

  $2.85   $2.37   $1.78    $1.44   $1.15  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Cash dividends declared per common share

  $—     $—     $—      $—     $—    
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Weighted average number of common shares outstanding—Basic

   303,277    300,781    293,304     290,121    288,155  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Weighted average number of common shares outstanding—Diluted

   310,351    309,137    301,115     298,940    303,593  
  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Consolidated Financial Position Data:

       

Cash and cash equivalents and short-term investments

  $2,432,264   $2,226,388   $1,399,332    $762,579   $670,425  

Long-term investments

   —      —      151,131     161,693    —    

Long-term obligations:

       

Deferred income tax liabilities, net

   3,339    4,946    —       7,294    15,145  

Other noncurrent liabilities

   342,003    62,971    38,455     14,111    14,267  

Working capital

   2,875,801    2,587,508    1,660,960     1,080,542    901,495  

Total assets

   5,507,933    4,583,074    3,338,240     2,374,560    1,838,306  

Stockholders’ equity

   3,952,886    3,584,431    2,653,177     1,965,578    1,468,210  

  2014 2013 2012 2011 2010
  (in thousands, except per share data)
For the Year Ended December 31:          
Revenues $10,262,681
 $8,843,189
 $7,346,472
 $6,121,156
 $4,592,389
Income from operations 1,884,878
 1,677,910
 1,361,496
 1,136,468
 861,852
Net income $1,439,267
 $1,228,578
 $1,051,263
 $883,618
 $733,540
           
Basic earnings per share $2.37
 $2.03
 $1.74
 $1.46
 $1.22
Diluted earnings per share $2.35
 $2.02
 $1.72
 $1.42
 $1.19
Cash dividends declared per common share $
 $
 $
 $
 $
Weighted average number of common shares outstanding-Basic 608,126
 604,015
 602,582
 606,553
 601,561
Weighted average number of common shares outstanding-Diluted 612,489
 609,662
 611,722
 620,702
 618,273
           
As of December 31:          
Cash, cash equivalents and short-term investments $3,774,726
 $3,747,473
 $2,863,758
 $2,432,264
 $2,226,388
Working capital 4,158,203
 4,373,374
 3,436,964
 2,875,801
 2,587,508
Total assets(1)
 11,718,916
 8,134,718
 6,455,617
 5,484,228
 4,575,636
Total debt 1,637,502
 
 
 
 
Stockholders’ equity 7,740,218
 6,135,791
 4,854,383
 3,952,886
 3,584,431
______________________
(1)In July 2013, the Financial Accounting Standards Board, or FASB, issued new guidance which requires the netting of any unrecognized tax benefits against all available same-jurisdiction deferred income tax carryforward assets that would apply if the uncertain tax positions were settled. We adopted this standard on January 1, 2014. As of December 31, 2014, we netted an unrecognized tax benefit of $94.8 million against same-jurisdiction non-current deferred income tax assets. In addition, we conformed prior year's presentation to current year's presentation. This had the effect of reducing "total assets" by $74.2 million, $66.0 million, $23.7 million, and $7.4 million as of December 31, 2013, 2012, 2011, and 2010, respectively.


37

Table of Contents


Item 7.Management’s Discussion and Analysis of Financial Condition and Results of Operations

Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Executive Summary

We are a leading provider of IT, consulting and business process services, dedicated to helping the world’s leading companies build stronger businesses. Our clients engage us to help them build more efficient operations, provide solutions to critical business and technology problems, and help them drive technology-based innovation and growth. Our core competencies include: Business, Process, Operations and IT Consulting, Application Development and Systems Integration, EIM, Application Testing, Application Maintenance, IT IS, and BPS. We tailor our services to specific industries and utilize an integrated global delivery model. This seamless global sourcing model combines client service teams based on-site at the client locations with delivery teams located at dedicated near-shore and offshore global delivery centers.
We completed several acquisitions during 2014 that we believe will accelerate our ability to provide multi-service integrated solutions to the healthcare industry and enhance our overall digital delivery capabilities. We believe that our fourth quarter acquisition of TriZetto, the largest acquisition in our history, broadens our solutions offerings and creates an opportunity for us to cross-sell our business process, infrastructure management and consulting services to the TriZetto clients where we currently do not have relationships. More importantly, we believe a greater longer term opportunity exists for us to combine TriZetto’s platforms with our services and program management capabilities to create end-to-end integrated platform-based solutions that bring together infrastructure, applications, the cloud and business process services. During 2014, we completed three other acquisitions to strengthen our digital delivery capabilities across several industry groups.
We closed the acquisition of TriZetto on November 20, 2014 for an aggregate purchase price, after giving effect to various purchase price adjustments and net of cash acquired, of approximately $2,627.8 million in cash. In 2011,connection with the acquisition, we entered into a credit agreement (the "Credit Agreement") with a commercial bank syndicate providing for a $1,000.0 million unsecured term loan (the "Term Loan") and $750.0 million unsecured revolving credit facility (the "Revolving Facility"). We funded the purchase price for the acquisition of TriZetto with cash on hand and the $1,000.0 million of proceeds of the Term Loan.
In 2014, our revenuesrevenue increased to $6,121.2$10,262.7 million compared to $4,592.4$8,843.2 million in 2010.2013. Net income increased to $883.6$1,439.3 million or $2.85$2.35 per diluted share, including stock-based compensation expense, net of tax, equal to $0.22 per diluted share during 2011. This is compared to net income of $733.5$1,228.6 million or $2.37$2.02 per diluted share. On a non-GAAP basis our 2014 diluted earnings per share including stock-based compensation expense and applicable stock-based Indian fringe benefit tax expense, net of tax, of $0.14 per diluted shareincreased to $2.601 compared to $2.271 during 2010. 2013.
The key drivers of our revenue growth in 20112014 were as follows:

strongSolid performance across all of our business segments with revenue growth ranging from 26.1% for our Other segment12.1% to 40.9% for Manufacturing, Retail and Logistics20.3%;

Sustained strength in the North American market where revenues grew 14.9%, inclusive of post-acquisition TriZetto revenue of $80.6 million, as compared to 2010;

2013;

continuedContinued penetration of the European marketand Rest of World (primarily the Asia Pacific) markets where we experienced revenue growth of 28.3%19.3% and 23.6%, respectively, as compared to 2010;

2013;

increasedIncreased customer spending on discretionary development projects;

expansionExpansion of our service offerings, including Consulting, IT IS, and BPS services, which enabled us to cross-sell new services to our customers and meet the rapidly growing demand for complex large-scale outsourcing solutions;

increasedIncreased penetration at existing customers, including strategic customers;clients; and

continuedContinued expansion of the market for global delivery of IT services and business process outsourcing.

BPS.







_______________
1Non-GAAP diluted earnings per share is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and a reconciliation to the most directly comparable GAAP financial measures.

38

Table of Contents

We saw a continued demand from our customers for a broad range of services, including IT strategy and business consulting, application development and systems integration, EIM, application testing, application maintenance, IT IS, and BPS. In addition, we are seeing increasing customer interest in digital solutions, including application maintenance,our social, mobile, analytics and cloud-based services and increased demand for mobility, data and security services. We are also seeing an increase in demand for larger, more complex systems development engagements, testing, enterprise resource planning, or ERP, infrastructure management, business process outsourcing, or BPO,projects that are transformational for our customers. Such contracts may have longer sales cycles and business intelligence.ramp-up periods and could lead to greater variability in our period-to-period operating results. We finished the year with approximately 785 active clients compared to approximately 712 as of December 31, 2010 and increased the number of strategic clients by 2528 during the year, bringing the total number of our strategic clients to 191.271. We define a strategic client as one offering the potential to generate at least $5 million to $50 million or more in annual revenues at maturity. Our top five and top ten customers accounted for 16.3% and 27.7%, respectively, of our total revenues in 2011 as compared to 17.9% and 30.3%, respectively, for the year ended December 31, 2010. As we continue to add new customers and increase our penetration at existing customers, we expect the percentage of revenues from our top five and top ten customers to decline over time.

Our revenue from European customers increased by 28.3% to approximately $1,097.5 million in 2011 compared to approximately $855.6 million in 2010. Revenue from Europe, excluding the UK, increased by approximately $102.3 million from approximately $296.3 million in 2010 to approximately $398.6 million in 2011 and revenue from the UK increased by approximately $139.6 million from approximately $559.3 million in 2010 to approximately $698.9 million in 2011.

In 2012, as a result of the ongoing uncertainty in the European economy, we expect Europe to grow at a slower rate than the rest of the company. We believe that Europe will continue to be an area of significant investment for us as we see this region as well as the Middle East and the Asia Pacific regions, particularly Japan, India, Australia and Singapore, as growth opportunities for the long term.

Our revenue growth is also attributed to increasing market acceptance of, and strong demand for, offshore IT software and services and business process outsourcing. NASSCOM (India’s National Association of Software and Service Companies) reports indicate that India’s IT software and services and business process outsourcing sectors are expected to exceed $87 billion at the end of NASSCOM’s fiscal year 2012. This is an expected growth rate of approximately 15% over the prior fiscal year. According to the latest NASSCOM “Perspective 2020: Transform Business, Transform India” report, global changes and new megatrends within economic, demographic, business, social and environmental areas are set to expand the outsourcing industry by creating new dynamics and opportunities and are expected to result in export revenues of $175 billion by 2020.

In 2011,2014, our operating margin decreased slightly to 18.6%approximately 18.4% compared to 18.8%19.0% in 2010. Excluding stock-based compensation expense of approximately $90.2 million,2013. Our non-GAAP operating margin in 20112014 was 20.0%. Thisapproximately 20.2%2 compared to 20.6%2 in 2013. The decrease in our GAAP and non-GAAP operating margins was in line with our historic targeted operating margin range, excluding stock-based compensation costs and applicable stock-based Indian fringe benefit tax expense, of 19%due to 20% of total revenues. Operating margin was affected by an increaseincreases in compensation and benefit costs including stock-based compensation costs,(net of the impact of lower incentive-based compensation), subcontractor expense and investments to grow our business, including expanded sales and marketing activities partially offset by the impact of the depreciation of the Indian rupee versusagainst the U.S. dollar.dollar and lower realized losses on our cash flow hedges in 2014 compared to 2013. Historically, we have invested our profitability above the 19% to 20% non-GAAP operating margin level which excludes stock-based compensation and any related stock-based Indian fringe benefit tax expense, back into our business, which we believe is a significant contributing factor to our strong revenue growth. This investment is primarily focused in the areas of:of hiring client partners and relationship personnel with specific industry experience or domain expertise;expertise, training our technical staff in a broader range of service offerings;offerings, strengthening our business analytic capabilities;analytics and digital technology capabilities, strengthening and expanding our portfolio of services;services, continuing to expand our geographic presence for both sales and delivery; anddelivery as well as recognizing and rewarding exceptional performance by our employees. In addition, this investment includes maintaining a level of resources, trained in a broad range of service offerings, to be well positioned to respond to our customer requests to take on additional projects. For the year ending December 31, 2012, weWe expect to continue to invest amounts in excess of our targeted operating margin levels back into the business.

We finished the year with total headcount of approximately 137,700,211,500 employees, which is an increase of approximately 33,70040,100 over the prior year.year and includes approximately 3,770 employees from the acquisition of TriZetto. The increase in the number of our technical personnel and the related infrastructure costs to meet the demand for our services is the primary driver of the increase in our operating expenses in 2011. Annual2014. Annualized turnover, including both voluntary and involuntary, was approximately 13.2%14.5% for 2011.the three months ended December 31, 2014. The majority of our turnover occurs in India. As a result, annualized attrition rates on-site at clients are below our global attrition rate. In addition, attrition is weighted towards the more junior members of our staff. WeHistorically, we have experienced increases in compensation and benefit costs, including incentive-based compensation costs, in India which may continue in the future; however, historically, this has not had a material impact on our results of operations as we have been able to absorb such cost increases through price increases or cost management strategies such as managing discretionary costs, the mix of our professional staff andas well as utilization levels, and achieving other operating efficiencies.

Our current India real estate development program includes planned construction of an additional 10.5 million square feet of new space between 2011 and the end of 2015. The expanded program includes the expenditure of over $700.0 million during this period on land acquisition, facilities construction and furnishings to build new company-owned state-of-the-art IT development and delivery centers in regions primarily designated as Special Economic Zones, or SEZs, located in India. During 2012, including the Indian real estate development program, we expect to spend approximately $370 million globally for capital expenditures.

At December 31, 2011,2014, we had cash, and cash equivalents and short-term investments of $2,432.3$3,774.7 million, and working capital of $2,875.8$4,158.2 million and debt outstanding under the Credit Agreement of approximately $1,637.5 million. Accordingly,The Term Loan and the Revolving Facility both mature on November 20, 2019. As of December 31, 2014, we do not anticipate any near-termhave drawn down $650.0 million under the Revolving Facility, which is available for general corporate purposes. We believe our cash from operations and capital resources on hand provide sufficient liquidity issues. to continue to make investments to expand and grow our business, and meet our repayment obligations under the Credit Agreement.
During 2011 and 2010, we repurchased approximately $338.8 million and $41.9 million, respectively, of our Class A common stock under our existing stock repurchase program. Stock repurchases under this program were funded from working capital.

While several measures have indicated that the economy is stabilizing, we believe the global economic environment remains fragile. During 2012,2015, barring any unforeseen events, we expect the following factors to affect our business and our operating results:

Continued focus by customers on directing IT spending towards cost containment projects, such as application maintenance, infrastructure managementIT IS and BPO;

BPS;

Demand from our customers to help them achieve their dual mandate of simultaneously achieving cost savings while investing in innovation;

Secular changes driven by evolving technologies and regulatory changes;

Volatility in foreign currency rates; and

Continued uncertainty in the world economy, particularly in Europe.

economy; and

Addition of the TriZetto business.


_______________
2Non-GAAP operating margin is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and a reconciliation to the most directly comparable GAAP financial measures.

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In response to this fragile macroeconomic environment, we plan to:

Continue to invest in our talent base and new service offerings;

Partner with our existing customers to provide innovative solutions resulting in our garneringgarner an increased portion of our customers’ overall IT spend;

spend by providing innovative solutions;

Continue our focus on growing our business in Europe, the Middle East, and the Asia Pacific region,and Latin America regions, where we believe there are opportunities to gain market share;

Continue to increase our strategic customer base across all of our business segments;

Opportunistically look for acquisitions that may improve our overall service delivery capabilities, expand our geographic presence and/or enable us to enter new areas of technology;

Continue to focus on operating focus and discipline in order to appropriately manage our cost structure; and

Continue to locate most of our new development center facilities in tax incentivized areas.

areas; and

Leverage assets and capabilities obtained from the TriZetto acquisition to aggressively pursue new opportunities in the marketplace.
Business Segments
Our four reportable business segments are:
Financial Services, which includes customers providing banking/transaction processing, capital markets and insurance services;
Healthcare, which includes healthcare providers and payers as well as life sciences customers. Our Healthcare business segment includes the post-acquisition operating results of TriZetto;
Manufacturing/Retail/Logistics, which includes consumer goods manufacturers, retailers, travel and other hospitality customers, as well as customers providing logistics services; and
Other, which is an aggregation of industry operating segments each of which, individually, represents less than 10.0% of consolidated revenues and segment operating profit. The Other segment includes information, media and entertainment services, communications, and high technology operating customers.
Our chief operating decision maker evaluates Cognizant’s performance and allocates resources based on segment revenues and operating profit. Segment operating profit is defined as income from operations before unallocated costs. Generally, operating expenses for each operating segment have similar characteristics and are subject to the same factors, pressures and challenges. However, the economic environment and its effects on industries served by our operating groups may affect revenue and operating expenses to different degrees. Expenses included in segment operating profit consist principally of direct selling and delivery costs as well as a per seat charge for use of the development and delivery centers. Certain selling, general and administrative expenses, excess or shortfall of incentive compensation for delivery personnel as compared to target, stock-based compensation expense, a portion of depreciation and amortization and the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, such expenses are excluded from segment operating profit.
We provide a significant volume of services to many customers in each of our business segments. Therefore, a loss of a significant customer or a few significant customers in a particular segment could materially reduce revenues for that segment. However, no individual customer accounted for sales in excess of 10% of our consolidated revenues during 2014, 2013 or 2012. In addition, the services we provide to our larger customers are often critical to the operations of such customers and we believe that a termination of our services would require an extended transition period with gradually declining revenues.


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Results of Operations for the Three Years Ended December 31, 2014
The following table sets forth certain financial data for the three years ended December 31, 2014:
 (Dollars in thousands) 2014 
% of
Revenues
 2013 
% of
Revenues
 2012 
% of
Revenues
 Increase (Decrease)
2014 2013
Revenues $10,262,681
 100.0 $8,843,189
 100.0 $7,346,472
 100.0 $1,419,492
 $1,496,717
Cost of revenues(1)
 6,141,118
 59.8 5,265,469
 59.5 4,278,241
 58.2 875,649
 987,228
Selling, general and administrative(1)
 2,037,021
 19.8 1,727,609
 19.5 1,557,646
 21.2 309,412
 169,963
Depreciation and amortization expense 199,664
 1.9 172,201
 1.9 149,089
 2.0 27,463
 23,112
Income from operations 1,884,878
 18.4 1,677,910
 19.0 1,361,496
 18.5 206,968
 316,414
Other income (expense), net 39,153
   10,007
   26,100
   29,146
 (16,093)
Provision for income taxes 484,764
   459,339
   336,333
   25,425
 123,006
Net income $1,439,267
 14.0 $1,228,578
 13.9 $1,051,263
 14.3 $210,689
 $177,315
Diluted earnings per share $2.35
   $2.02
   $1.72
   $0.33
 $0.30
Other Financial Information (2)
              
Non-GAAP income from operations and non-GAAP operating margin $2,068,097
 20.2 $1,820,712
 20.6 $1,484,722
 20.2 $247,385
 $335,990
Non-GAAP diluted earnings per share $2.60
   $2.27
   $1.90
   $0.33
 $0.37
_____________________
(1)Exclusive of depreciation and amortization expense.
(2)Non-GAAP income from operations, non-GAAP operating margin and non-GAAP diluted earnings per share are not measurements of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and a reconciliation to the most directly comparable GAAP financial measure.
Revenue - Overall. Revenue increased by 16.1% to $10,262.7 million during 2014 as compared to an increase of 20.4% to $8,843.2 million in 2013. In both years, the increase was primarily attributed to greater acceptance of our global delivery model among an increasing number of industries, continued interest in using our global delivery model as a means to reduce overall IT and operations costs, increased customer spending on discretionary projects, and continued penetration in all our geographic markets. Revenue growth in 2014 includes $80.6 million from our November 2014 acquisition of TriZetto. Revenues from new customers contributed $298.1 million and $243.4 million, representing 21.0% and 16.3% of the year-over-year revenue growth for 2014 and 2013, respectively. In 2014, our consulting and technology services revenues increased by approximately 22.1% and represented approximately 52.8% of total 2014 revenues, while our outsourcing services revenue increased by approximately 10.0% and constituted approximately 47.2% of total revenues. In 2013, consulting and technology services revenue increased by 18.3% and represented approximately 50.2% of total 2013 revenues, while our outsourcing services increased by approximately 22.6% and constituted approximately 49.8% of total 2013 revenues.
Revenues from our top five customers as a percentage of total revenues were 12.2%, 13.2% and 14.0% in 2014, 2013 and 2012, respectively. Revenues from our top ten customers as a percentage of total revenues were 21.3%, 22.6% and 25.0% in 2014, 2013 and 2012, respectively. As we continue to add new customers and increase our penetration at existing customers, we expect the percentage of revenues from our top five and top ten customers to continue to decline over time.








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Revenue - Reportable Segments. Revenues by reportable business segment were as follows:
(Dollars in thousands)
 2014 2013 2012 Increase
2014 2013
$ % $ %
Financial services $4,285,614
 $3,717,573
 $3,035,447
 $568,041
 15.3 $682,126
 22.5
Healthcare 2,689,427
 2,264,826
 1,934,898
 424,601
 18.7 329,928
 17.1
Manufacturing/Retail/Logistics 2,093,560
 1,868,305
 1,498,668
 225,255
 12.1 369,637
 24.7
Other 1,194,080
 992,485
 877,459
 201,595
 20.3 115,026
 13.1
Total revenue $10,262,681
 $8,843,189
 $7,346,472
 $1,419,492
 16.1 $1,496,717
 20.4

Revenue from our Financial Services segment grew 15.3% or $568.0 million in 2014, as compared to 2013. Our banking and insurance customers contributed approximately $344.1 million and $223.9 million, respectively, to the year-over-year revenue increase. In this segment, revenue from customers added during 2014 was approximately $49.6 million and represented 8.7% of the year-over-year revenue increase in this segment. Key areas of focus for our Financial Services customers included cost optimization, regulatory and compliance driven initiatives, risk management, and the adoption and integration of digital technologies to align with shifts in consumer preferences. Revenue from our Financial Services segment grew 22.5% or $682.1 million in 2013, as compared to 2012. This strength was driven by revenue growth of $494.1 million from our banking customers who benefited from the improving economy. In 2013, revenue from customers added during that year was approximately $75.3 million and represented 11.0% of the year-over-year revenue increase in this segment.
Revenue from our Healthcare segment grew 18.7% or $424.6 million in 2014, as compared to 2013. During 2014, revenue growth was stronger among our healthcare customers, where revenue increased by approximately $340.3 million as compared to an increase of approximately $84.3 million from our life sciences customers. Revenue growth among our healthcare customers includes $80.6 million from our November 20, 2014 acquisition of TriZetto. Revenue from customers added during 2014, including new customers from our acquisition of TriZetto, was approximately $158.1 million and represented 37.2% of the year-over-year revenue increase in this segment. Although discretionary spending by our healthcare customers recently has been negatively affected by uncertainty created by regulatory changes, including the Affordable Care Act initiatives in the United States, we believe that the healthcare industry continues to present a growth opportunity in the long term. Additionally, in 2014, IT spending by some of our life sciences customers has been and may continue to be adversely impacted by the patent cliff affecting the pharmaceutical industry. Revenue from our Healthcare segment grew 17.1% or $329.9 million in 2013, as compared to 2012. In 2013, growth within the segment was driven by work related to Affordable Care Act initiatives, including extended support for member enrollment and the implementation of direct to customer programs through mobile platforms. Revenue from customers added during 2013 was approximately $30.4 million and represented 9.2% of the year-over-year revenue increase in this segment.
Revenue from our Manufacturing/Retail/Logistics segment grew 12.1% or $225.3 million in 2014, as compared to 2013. During 2014, growth was stronger among our manufacturing and logistics customers, where revenue increased by approximately $124.4 million as compared to approximately $100.8 million for our retail and hospitality customers. Revenue from customers added during 2014 was approximately $59.6 million and represented 26.5% of the year-over-year revenue increase in this segment. Demand within this segment continues to be driven by multichannel commerce implementation and integration efforts, analytics, supply chain consulting and implementation initiatives, and increased adoption of digital technologies to align with shifts in consumer preferences. Discretionary spending by our retail customers has been and may continue to be affected by recent weakness in the retail sector. Revenue from our Manufacturing/Retail/Logistics segment grew 24.7% or $369.6 million in 2013, as compared to 2012. In 2013, growth within this segment was stronger among our manufacturing and logistics customers, where revenue increased by approximately $200.0 million, while revenue for our retail and hospitality customers increased by approximately $169.6 million. In 2013, revenue from customers added during that year was approximately $79.9 million and represented 21.6% of the year-over-year revenue increase in this segment.
Revenue from our Other segment grew 20.3% or $201.6 million in 2014, as compared to 2013. In 2014, growth within Other was strong among our telecommunication and high technology customers, where revenue increased by approximately $93.3 million and $71.0 million, respectively, due to an increase in discretionary spending. Revenue from customers added during 2014 was approximately $30.8 million and represented 15.3% of the year-over-year revenue increase in this segment. Revenue from our Other segment grew 13.1% or $115.0 million in 2013, as compared to 2012. In 2013, growth within Other was particularly strong among our high technology customers, where revenue increased by approximately $54.0 million due to an increase in discretionary spending. In 2013, revenue from customers added during that year was approximately $57.9 million and represented 50.3% of the year-over-year revenue increase in this segment.


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Revenue - Geographic Locations. Revenues by geographic market, as determined by customer location, were as follows:
(Dollars in thousands)
 2014 2013 2012 Increase
2014 2013
$ % $ %
North America $7,879,785
 $6,860,067
 $5,836,258
 $1,019,718
 14.9 $1,023,809
 17.5
United Kingdom 1,099,178
 942,579
 764,936
 156,599
 16.6 177,643
 23.2
Rest of Europe 784,412
 636,626
 430,554
 147,786
 23.2 206,072
 47.9
Europe - Total 1,883,590
 1,579,205
 1,195,490
 304,385
 19.3 383,715
 32.1
Rest of World 499,306
 403,917
 314,724
 95,389
 23.6 89,193
 28.3
Total revenue $10,262,681
 $8,843,189
 $7,346,472
 $1,419,492
 16.1 $1,496,717
 20.4
North America continues to be our largest market representing approximately 76.8% of total revenue in 2014 and accounting for $1,019.7 million of the $1,419.5 million revenue increase in 2014. Revenue growth among our North America customers includes $80.6 million from our November 20, 2014 acquisition of TriZetto. Revenue from Europe grew 19.3% in 2014 driven by the increasing acceptance of our global delivery model. Revenue growth in 2014 for our Rest of Europe market includes the full-year benefit of our acquisition of Equinox Consulting, which closed in the fourth quarter of 2013. We believe the European market is under-penetrated and represents a significant future growth opportunity for us. In 2013, revenue in Europe grew 32.1%. Excluding approximately $93.5 million of revenue from our 2013 acquisitions of the C1 group companies and Equinox Consulting, revenue from Europe grew 24.3% in 2013. The 2013 revenue growth in Europe was driven by the strength of Europe's economy and the increasing acceptance of our global delivery model. Revenue growth from Rest of World customers in 2014 was primarily driven by the India, Singapore, Australia, Japan and Hong Kong markets. In 2013, the revenue growth for Rest of World was driven primarily by the Middle East, Singapore and India markets. We believe that Europe, the Middle East, the Asia Pacific and Latin America regions will continue to be areas of significant investment for us as we see these regions as growth opportunities for the long term. In 2015, we expect the recent strength of the U.S. dollar to negatively impact our revenue from countries outside the United States, primarily Eurozone countries and the U.K.
Cost of Revenues (Exclusive of Depreciation and Amortization Expense). Our cost of revenues consists primarily of salaries, incentive-based compensation, stock-based compensation expense, payroll taxes, employee benefits, immigration and project-related travel for technical personnel, subcontracting and sales commissions related to revenues. Our cost of revenues increased by 16.6% or $875.6 million during 2014 as compared to an increase of approximately 23.1% or $987.2 million during 2013. In both 2014 and 2013, the increase was due primarily to an increase in compensation and benefits costs. In 2014, compensation and benefit costs increased by approximately $650.6 million as a result of the increase in the number of our technical personnel, partially offset by lower incentive-based compensation costs in 2014 as compared to 2013. In 2013, the increase in compensation and benefit costs, including incentive-based compensation, was approximately $870.2 million as a result of the increase in the number of our technical personnel and higher accrual of individual bonus payouts as compared to 2012.
Selling, General and Administrative Expenses. Selling, general and administrative expenses consist primarily of salaries, incentive-based compensation, stock-based compensation expense, payroll taxes, employee benefits, immigration, travel, marketing, communications, management, finance, administrative and occupancy costs. Selling, general and administrative expenses, including depreciation and amortization, increased by 17.7% or $336.9 million during 2014 as compared to an increase of approximately 11.3% or $193.1 million during 2013. Selling, general and administrative expenses, including depreciation and amortization, increased as a percentage of revenue to 21.8% in 2014 as compared to 21.5% in 2013 and 23.2% in 2012. In 2014, the increase as a percentage of revenue was due primarily to an increase in compensation and benefit costs (net of the impact of lower incentive-based compensation costs), professional services, including acquisition-related costs, and investments to grow our business, partially offset by the favorable impact of the depreciation of the Indian rupee versus the U.S. dollar, and lower realized losses on our cash flow hedges in 2014 compared to 2013.
Income from Operations and Operating Margin - Overall. Income from operations increased 12.3%, or approximately $207.0 million in 2014 as compared to an increase of 23.2% or approximately $316.4 million in 2013. Our operating margin decreased to 18.4% of revenues in 2014 from 19.0% of revenues in 2013, due to increases in compensation and benefit costs (net of the impact of lower incentive-based compensation), subcontractor expense, professional fees and investments to grow our business, partially offset by the impact of the depreciation of the Indian rupee against the U.S. dollar and lower realized losses on our cash flow hedges in 2014 compared to 2013. In 2013, operating margin increased to 19.0% of revenues from 18.5% of revenues in 2012, due to revenue growth outpacing headcount growth and the impact of the depreciation of the Indian rupee against the U.S. dollar, net of losses on our cash flow hedges, partially offset by increases in compensation and benefit costs, including incentive-based compensation costs. Excluding the impact of applicable designated cash flow hedges, the

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depreciation of the Indian rupee against the U.S. dollar positively impacted our operating margin by approximately 86 basis points or 0.86 percentage points in 2014 and 209 basis points or 2.09 percentage points in 2013. Each additional 1.0% change in exchange rate between the Indian rupee and the U.S. dollar will have the effect of moving our operating margin by approximately 20 basis points or 0.20 percentage points.
We entered into foreign exchange forward contracts to hedge certain Indian rupee denominated payments in India. These hedges are intended to mitigate the volatility of the changes in the exchange rate between the U.S. dollar and the Indian rupee. During the years ended December 31, 2014 , 2013 and 2012, the settlement of certain cash flow hedges negatively impacted our operating margin by approximately 133 basis points or 1.33 percentage points, 184 basis points or 1.84 percentage points, and 131 basis points or 1.31 percentage points, respectively.
For the years ended December 31, 2014, 2013, and 2012, our non-GAAP operating margins were 20.2%3, 20.6%3, and 20.2%3, respectively. As set forth in the “Non-GAAP Financial Measures” section below, our non-GAAP operating margin excludes stock based compensation expense and acquisition-related charges.
Segment Operating Profit. Segment operating profits were as follows:
(Dollars in thousands)      Increase
       2014 2013
 2014 2013 2012 $ % $ %
Financial Services$1,320,116
 $1,212,099
 $998,339
 $108,017
 8.9 $213,760
 21.4
Healthcare850,955
 829,916
 724,454
 21,039
 2.5 105,462
 14.6
Manufacturing/Retail/Logistics685,745
 630,250
 527,970
 55,495
 8.8 102,280
 19.4
Other391,901
 318,357
 288,052
 73,544
 23.1 30,305
 10.5
Total segment operating profit3,248,717
 2,990,622
 2,538,815
 258,095
 8.6 451,807
 17.8
Less: unallocated costs1,363,839
 1,312,712
 1,177,319
 51,127
 3.9 135,393
 11.5
Income from operations$1,884,878
 $1,677,910
 $1,361,496
 $206,968
 12.3 $316,414
 23.2
The increase in segment operating profit within all reportable segments during 2014 and 2013 was attributable primarily to increased revenues and the favorable impact of the depreciation of the Indian rupee versus the U.S. dollar in each year, partially offset by an increase in compensation and benefit costs resulting primarily from additional headcount to support our revenue growth and continued investments to grow our business. In 2014, the unallocated costs increased when compared to 2013 due to continued investments to grow our business, partially offset by the impact of lower incentive-based compensation accrual rates in 2014.



















________________
3Non-GAAP operating margin is not a measurement of financial performance prepared in accordance with GAAP. See “Non-GAAP Financial Measures” for more information and a reconciliation to the most directly comparable GAAP financial measure.

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Other Income (Expense), Net. Total other income (expense), net consists primarily of foreign currency exchange gains and (losses), interest income and interest expense. The following table sets forth, for the periods indicated, total other income (expense), net:
(Dollars in thousands)







Increase / Decrease

2014
2013
2012
2014
2013
Foreign currency exchange (losses)$(16,481) $(55,214) $(11,745) $38,733
 $(43,469)
(Losses) gains on foreign exchange forward contracts not designated as hedging instruments(3,895) 14,084
 (8,270) (17,979) 22,354
Net foreign currency exchange (losses)(20,376) (41,130) (20,015) 20,754
 (21,115)
Interest income62,444
 48,896
 44,514
 13,548
 4,382
Interest expense(2,468) 
 
 (2,468) 
Other, net(447) 2,241
 1,601
 (2,688) 640
Total other income (expense), net$39,153
 $10,007
 $26,100
 $29,146
 $(16,093)

The foreign currency exchange losses in all the years presented were primarily attributed to the remeasurement of the Indian rupee denominated net monetary assets on the books of our Indian subsidiaries to the U.S. dollar functional currency as well as the remeasurement of other net monetary assets denominated in currencies other than the functional currency of the subsidiary. The (losses) gains on foreign exchange forward contracts not designated as hedging instruments relate to the realized and unrealized gains and losses on foreign exchange forward contracts entered into primarily to offset foreign currency exposure to the Indian rupee and other non-U.S. dollar denominated net monetary assets. As of December 31, 2014, the notional value of our undesignated hedges was $215.6 million. The increase in interest income in 2014 and 2013 was primarily attributed to the increase in average invested balances. The 2014 increase in interest expense is primarily attributable to the interest on the Term Loan used to fund a portion of our acquisition of TriZetto and on amounts drawn down under our Revolving Facility.
Provision for Income Taxes. The provision for income taxes was $484.8 million in 2014, $459.3 million in 2013 and $336.3 million in 2012. The effective income tax rate decreased to 25.2% in 2014 from 27.2% in 2013 primarily due to changes in the geographical mix of our current year earnings and discrete tax benefits recorded in 2014, partially offset by a scheduled reduction of certain income tax holiday benefits in India in 2014. The effective income tax rate increased to 27.2% in 2013 from 24.2% in 2012, due primarily to a shift in the geographic mix of our 2013 earnings towards countries with higher statutory rates, an increase in the India statutory rate effective April 1, 2013, and a scheduled reduction of certain income tax holiday benefits in India in 2013.
Net Income. Net income increased to approximately $1,439.3 million in 2014 from approximately $1,228.6 million in 2013 and approximately $1,051.3 million in 2012. Net income as a percentage of revenues increased slightly to 14.0% in 2014 from 13.9% in 2013. In 2013, net income as a percentage of revenues decreased to 13.9% from 14.3% in 2012 as a result of the increase in the provision of income taxes and an increase in net foreign currency exchange losses, partially offset by the increase in the operating margin.
Non-GAAP Financial Measures
Portions of our disclosure, including the following table, include non-GAAP income from operations, non-GAAP operating margin, and non-GAAP diluted earnings per share. These non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP measures used by other companies. In addition, these non-GAAP measures should be read in conjunction with our financial statements prepared in accordance with GAAP. The reconciliations of Cognizant’s non-GAAP financial measures to the corresponding GAAP measures should be carefully evaluated.
Our non-GAAP income from operations and non-GAAP operating margin exclude stock-based compensation expense and acquisition-related charges. In 2014, we modified our definition of non-GAAP diluted earnings per share to exclude net non-operating foreign currency exchange gains or losses, in addition to excluding stock-based compensation expense and acquisition-related charges. Our definition of non-GAAP income from operations and non-GAAP operating margin remains unchanged.
We seek to manage the Company to a targeted non-GAAP operating margin of 19% to 20% of revenues. We believe providing investors with an operating view consistent with how we manage the Company provides enhanced transparency into

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the operating results of the Company. For our internal management reporting and budgeting purposes, we use non-GAAP financial information that does not include stock-based compensation expense, acquisition-related charges and net non-operating foreign currency exchange gains or losses for financial and operational decision making, to evaluate period-to-period comparisons and for making comparisons of our operating results to those of our competitors. Therefore, it is our belief that the use of non-GAAP financial measures excluding these costs provides a meaningful measure for investors to evaluate our financial performance. Accordingly, we believe that the presentation of non-GAAP income from operations, non-GAAP operating margin and non-GAAP diluted earnings per share, when read in conjunction with our reported GAAP results, can provide useful supplemental information to our management and investors regarding financial and business trends relating to our financial condition and results of operations.
A limitation of using non-GAAP financial measures versus financial measures calculated in accordance with GAAP is that non-GAAP measures do not reflect all of the amounts associated with our operating results as determined in accordance with GAAP and exclude costs that are recurring, namely stock-based compensation expense, certain acquisition-related charges, and net non-operating foreign currency exchange gains or losses. In addition, other companies may calculate non-GAAP financial measures differently than us, thereby limiting the usefulness of these non-GAAP financial measures as a comparative tool. We compensate for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP income from operations, non-GAAP operating margin and non-GAAP diluted earnings per share to allow investors to evaluate such non-GAAP financial measures.
The following table presents a reconciliation of each non-GAAP financial measure to the most comparable GAAP measure for the years ended December 31:
(Dollars in thousands, except per share amounts)
 2014 
% of
Revenues
 2013 
% of
Revenues
 2012% of
Revenues
GAAP income from operations and operating margin$1,884,878
 18.4 $1,677,910
 19.0
 $1,361,496
18.5
Add: Stock-based compensation expense134,825
 1.3 118,800
 1.3
 107,355
1.5
Add: Acquisition-related charges (1)
48,394
 0.5 24,002
 0.3
 15,871
0.2
Non-GAAP income from operations and non-GAAP operating margin$2,068,097
 20.2 $1,820,712
 20.6
 $1,484,722
20.2
           
GAAP diluted earnings per share$2.35
   $2.02
   $1.72
 
Effect of above operating adjustments, net of tax0.23
   0.17
   0.15
 
Effect of non-operating foreign currency exchange gains and losses, net of tax (2)
0.02
   0.08
   0.03
 
Non-GAAP diluted earnings per share$2.60
   $2.27
   $1.90
 
_____________________
(1)Acquisition-related charges include, when applicable, amortization of purchased intangible assets included in the depreciation and amortization expense line on our consolidated statements of operations, external deal costs, acquisition-related retention bonuses, integration costs, changes in the fair value of contingent consideration liabilities, charges for impairment of acquired intangible assets and other acquisition-related costs.
(2)Non-operating foreign currency exchange gains and losses are inclusive of gains and losses on related foreign exchange forward contracts not designated as hedging instruments for accounting purposes.

Liquidity and Capital Resources
Our cash generated from operations has historically been our primary source of liquidity to fund operations and investments to grow our business. In addition, as of December 31, 2014, we had cash, cash equivalents and short-term investments of $3,774.7 million and additional available capacity under our Revolving Facility of $100.0 million. In 2014, we funded the acquisition TriZetto with $1,800.0 million of cash on hand and $1,000.0 million of proceeds from the Term Loan. We have used and plan to continue to use a combination of our cash flow from operations, cash on hand and capacity available under our Revolving Facility for expansion of existing operations, including our offshore development and delivery centers, continued development of new service lines, acquisitions of related businesses, formation of joint ventures, stock repurchases and general corporate purposes, including funding working capital requirements.

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The following table provides a summary of the major cash flows and liquidity trends for the three years ended December 31:
(Dollars in thousands)       Increase / Decrease
  2014 2013 2012 2014 2013
Net cash from operating activities $1,473,010
 $1,423,776
 $1,172,583
 $49,234
 $251,193
Net cash (used in) investing activities (3,160,694) (730,763) (570,046) (2,429,931) (160,717)
Net cash provided by (used in) financing activities 1,503,410
 (30,867) (342,988) 1,534,277
 312,121
           
Cash, cash equivalents and short-term investments 3,774,726
 3,747,473
 2,863,758
 27,253
 883,715
Working capital 4,158,203
 4,373,374
 3,436,964
 (215,171) 936,410
Operating activities. The increase in operating cash flow for both 2014 and 2013 was primarily attributed to the increase in net income. The 2013 increase was also due to more efficient deployment of working capital. Trade accounts receivable increased to approximately $1,968.7 million at December 31, 2014 as compared to approximately $1,648.8 million at December 31, 2013 and approximately $1,345.7 million at December 31, 2012. Unbilled accounts receivable increased to approximately $324.6 million at December 31, 2014 from approximately $226.5 million at December 31, 2013 and $183.1 million at December 31, 2012. The increase in trade accounts receivable and unbilled accounts receivable during 2014 was primarily due to increased revenues. We monitor turnover, aging and the collection of accounts receivable through the use of management reports that are prepared on a customer basis and evaluated by our finance staff.
In the fourth quarter of 2014, we modified our days sales outstanding calculation to net the uncollected portion of deferred revenue from our total accounts receivable balance. Our reported days sales outstanding have historically included trade accounts receivable, net of allowance for doubtful accounts, and unbilled accounts receivable. Our new methodology reduces these balances by the uncollected portion of deferred revenue for the purpose of calculating our days sales outstanding. Under this modified method, our days sales outstanding as of December 31, 2014 was approximately 70 days as compared to 70 days as of December 31, 2013 and 69 days as of December 31, 2012. Under our historical method, our days sales outstanding as of December 31, 2014 was approximately 77 days as compared to 73 days as of December 31, 2013 and 72 days as of December 31, 2012.
Investing activities. The increase in net cash used in investing activities during 2014 is primarily related to our payment for the acquisition of TriZetto in 2014. In 2013, the increase in net cash used in investing activities, when compared to 2012, was primarily related to higher net investment purchases and payments for acquisitions during 2013 as compared to the 2012 period, partially offset by lower spending for capital expenditures in 2013.
Financing activities. The increase in net cash provided by financing activities during 2014 compared to the use of cash in 2013 primarily related to proceeds from borrowings under the 2014 Credit Agreement. In 2013, the decrease in net cash used in financing activities when compared to 2012, was primarily related to lower levels of repurchases of our common stock under our stock repurchase program in 2013.

On November 20, 2014, we entered into a Credit Agreement with a commercial bank syndicate providing for a $1,000.0 million unsecured Term Loan and a $750.0 million Revolving Facility. The Term Loan was used to pay a portion of the cash consideration in connection with our acquisition of TriZetto. The Revolving Facility is available for general corporate purposes. The Term Loan and the Revolving Facility both mature on November 20, 2019. As of December 31, 2014, we have drawn down $650.0 million under the Revolving Facility.

The Credit Agreement requires interest to be paid at either the base rate or the Eurocurrency rate, plus a margin. The margin over the base rate is 0.00%, and the margin over the Eurocurrency rate ranges from 0.75% to 1.125%, depending on our debt ratings (or, if we have not received debt ratings, from 0.875% to 1.00%, depending on our debt to total stockholders' equity ratio). Under the Credit Agreement, we are required to pay commitment fees on the unused portion of the Revolving Facility, which vary based on our debt ratings (or, if we have not received debt ratings, our debt to total stockholders' equity ratio). We are required under the Credit Agreement to make scheduled quarterly principal payments on the Term Loan.

The Credit Agreement contains certain negative covenants, including limitations on liens, mergers, consolidations and acquisitions, subsidiary indebtedness and affiliate transactions, as well as certain affirmative covenants. In addition, the Credit Agreement requires us to maintain a debt to total stockholders' equity ratio not in excess of 0.40:1.00. As of December 31,

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2014, we are in compliance with our debt covenants and have provided a quarterly certification to our lenders to that effect. We believe that we currently meet all conditions set forth in the Credit Agreement to borrow thereunder, and we are not aware of any conditions that would prevent us from borrowing part or all of the remaining available capacity under the Revolving Facility as of December 31, 2014 and through the date of this filing.
We intend to continue to use a portion of our available capital resources for stock repurchases during 2015. The number of shares ultimately repurchased under our open-market share purchase program may vary depending on numerous factors, including, without limitation, our stock price and other market conditions, our ongoing capital allocation planning, the levels of cash and debt balances, other demands for cash, such as acquisition activity, general economic and/or business conditions, and board and management discretion. Additionally, as these factors may change over the course of the year, the amount of stock repurchase activity during any particular period cannot be predicted and may fluctuate from time to time. Stock repurchases may be made from time to time through open-market purchases and through the use of Rule 10b5-1 plans and/or by other means. The stock repurchase program may be accelerated, suspended, delayed or discontinued at any time, without notice.
We believe our U.S. cash flows continue to be sufficient to fund our current domestic operations and obligations, including debt service. The amount of funds held in U.S. tax jurisdictions can fluctuate due to the timing of receipts and payments in the ordinary course of business, including debt repayments, and due to other reasons, such as acquisition-related activities. The Company’s U.S. operations historically have generated and are expected to continue to generate substantial cash flows. In circumstances where the Company has additional cash requirements in the United States, we have several additional liquidity options available to meet those requirements. These options may include borrowing additional funds, including borrowings under our committed Revolving Facility, temporarily utilizing inter-company loans with certain foreign subsidiaries on a limited basis, and, while we currently do not have plans to do so, repatriating certain of our foreign earnings. We also believe we have access to the credit and equity markets and could borrow additional funds under acceptable terms and conditions or raise additional capital through an equity transaction.
Many of our operations are conducted outside the United States and significant portions of our cash, cash equivalents and short-term investments are held internationally. As of December 31, 2014, $3,433.3 million of our cash, cash equivalents and short-term investments was held outside the United States. As part of our ongoing liquidity assessments, we regularly monitor the mix of domestic and international cash flows and cash balances. We utilize certain strategies in an effort to ensure that our worldwide cash is available in the locations in which it is needed. Most of the amounts held outside of the United States could be repatriated to the United States but, under current law, would be subject to income taxes in the United States, less applicable foreign tax credits. Other than amounts for which we have already accrued U.S. taxes, we intend to indefinitely reinvest these funds outside the United States and our current plans do not demonstrate a need to repatriate these amounts to fund our liquidity needs in the United States. If such earnings are repatriated in the future, or are no longer deemed to be indefinitely reinvested, we will accrue the applicable amount of taxes associated with such earnings at that time. Due to the various methods by which such earnings could be repatriated in the future, it is not currently practicable to determine the amount of applicable taxes that would result from such repatriation.
We expect our operating cash flow, cash and investment balances, and available capacity under our Revolving Facility to be sufficient to meet our operating requirements for the next twelve months. Our ability to expand and grow our business in accordance with current plans, to make acquisitions and form joint ventures and to meet our long-term capital requirements beyond a twelve month period will depend on many factors, including the rate, if any, at which our cash flow increases, our ability and willingness to accomplish acquisitions and joint ventures with capital stock, our continued intent not to repatriate foreign earnings, and the availability of public and private debt and equity financing. We cannot be certain that additional financing, if required, will be available on terms and conditions acceptable to us, if at all.

Commitments and Contingencies
As of December 31, 2014, we had outstanding fixed capital commitments of approximately $20.5 million related to our India development center expansion program, which includes expenditures for land acquisition, facilities construction and furnishings to build new state-of-the-art development and delivery centers in regions primarily designated as SEZs located in India.

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As of December 31, 2014, we had the following obligations and commitments to make future payments under contractual obligations and commercial commitments:
  Payments due by period
  Total 
Less than
1 year
 1-3 years 3-5 years 
More than
5 years
  (in thousands)
Long-term debt obligations(1)
 $987,500
 $50,000
 $137,500
 $800,000
 $
Interest on long-term debt(2)
 51,884
 12,085
 22,098
 17,701
 
Capital lease obligations 56,773
 4,705
 8,975
 7,729
 35,364
Operating lease obligations 746,657
 148,320
 230,426
 153,377
 214,534
Fixed capital commitments(3)
 20,452
 20,452
 
 
 
Other purchase commitments(4)
 68,808
 55,482
 13,326
 
 
Total $1,932,074
 $291,044
 $412,325
 $978,807
 $249,898
 ___________
(1)Includes scheduled repayments of our Term Loan.
(2)Interest on the Term Loan was calculated at interest rates in effect as of December 31, 2014.
(3)Relates to our India development and delivery center expansion program.
(4)Other purchase commitments include, among other things, communications and information technology obligations, as well as other obligations in the ordinary course of business that we cannot cancel or where we would be required to pay a termination fee in the event of cancellation.
As of December 31, 2014, we had $135.6 million of unrecognized tax benefits. This represents the tax benefits associated with certain tax positions on our domestic and international tax returns that have not been recognized on our financial statements due to uncertainty regarding their resolution. The resolution of these income tax positions with the relevant taxing authorities is at various stages and therefore we are unable to make a reliable estimate of the eventual cash flows by period that may be required to settle these matters.
We have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain Indian rupee denominated payments in India. As of December 31, 2014, these contracts were in a net unrealized loss position of $102.6 million and have settlement dates in 2015, 2016 and 2017. The actual amounts at which these contracts will be settled may be significantly impacted by fluctuations in the Indian rupee to U.S. dollar foreign currency exchange rate prior to settlement. Therefore, we are unable to make a reliable estimate of the eventual cash flows by period related to the settlement of these foreign exchange forward contracts.
We are involved in various claims and legal actions arising in the ordinary course of business. We accrue a liability when a loss is considered probable and the amount can be reasonably estimated. In the opinion of management, the outcome of any existing claims and legal or regulatory proceedings, if decided adversely, is not expected to have a material adverse effect on our business, financial condition, results of operations and cash flows. Additionally, many of our engagements involve projects that are critical to the operations of our customers’ business and provide benefits that are difficult to quantify. Any failure in a customer’s systems or our failure to meet our contractual obligations to our clients, including any breach involving a customer’s confidential information or sensitive data, or our obligations under applicable laws or regulations could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to contractually limit our liability for damages arising from negligent acts, errors, mistakes, or omissions in rendering our services, there can be no assurance that the limitations of liability set forth in our contracts will be enforceable in all instances or will otherwise protect us from liability for damages. Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that such coverage will cover all types of claims, continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed or are not covered by our insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, results of operations, financial condition and cash flows.
Foreign Currency Risk
Overall, we believe that we have limited revenue risk resulting from movement in foreign currency exchange rates as approximately 76.8% of our revenues during 2014 were generated from customers located in North America. Revenue from our customers in the United Kingdom and Europe represented 10.7% and 7.6%, respectively, of our 2014 revenues. Accordingly,

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our European operating results may be affected by fluctuations in the exchange rate of the British pound, Euro, Swiss franc and other European currencies to the U.S. dollar.
A portion of our costs in India, representing approximately 25.0% of our global operating costs during 2014, are denominated in the Indian rupee and are subject to foreign currency exchange rate fluctuations. These foreign currency exchange rate fluctuations have an impact on our results of operations. In addition, a portion of our balance sheet is exposed to foreign currency exchange rate fluctuations, which may result in non-operating foreign currency exchange gains or losses upon remeasurement. In 2014, we reported foreign currency exchange losses, exclusive of hedging gains or losses, of approximately $16.5 million, which were primarily attributed to the remeasurement of the Indian rupee denominated net monetary assets on the books of our India subsidiaries to the U.S. dollar functional currency. On an ongoing basis, we manage a portion of this risk by limiting our net monetary asset exposure to certain currencies in our foreign subsidiaries, primarily the Indian rupee.
We entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain Indian rupee denominated payments in India. Cognizant India converts U.S. dollar receipts from intercompany billings to Indian rupees to fund local expenses. These hedges to buy Indian rupees and sell U.S. dollars are intended to partially offset the impact of movement of exchange rates on future operating costs. In 2014, we reported net losses of $136.6 million on contracts that settled during the year. As of December 31, 2014, we have outstanding contracts with a notional value of $2,460.0 million and weighted average contract rate of 64.8 Indian rupees to the U.S. dollar. These contracts are scheduled to mature as follows:
 Notional Value (in thousands) Weighted Average Contract Rate (Indian rupee to U.S. dollar)
2015$1,320,000
 60.8
2016720,000
 68.1
2017420,000
 71.8
Total$2,460,000
 64.8
Our foreign subsidiaries are exposed to foreign currency exchange rate risk for transactions and balances denominated in currencies other than the functional currency of the respective subsidiary. We also use foreign exchange forward contracts to hedge balance sheet exposure to certain monetary assets and liabilities denominated in currencies other than the functional currency of the subsidiary. These contracts are not designated as hedges and are intended to offset the foreign currency exchange gains or losses upon remeasurement of these net monetary assets. We entered into a series of foreign exchange forward contracts scheduled to mature in 2015 which are used to hedge our foreign currency denominated net monetary assets. At December 31, 2014, the notional value of the outstanding contracts was $215.6 million and the related fair value was an asset of $2.0 million. During 2014, inclusive of losses of $3.9 million on our undesignated balance sheet hedges, we reported net foreign currency exchange losses of approximately $20.4 million.

Off-Balance Sheet Arrangements
Other than our foreign exchange forward contracts, there were no off-balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in 2014, 2013 and 2012 that have, or are reasonably likely to have, a current or future effect on our financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources.

Effects of Inflation
Our most significant costs are the salaries and related benefits for our programming staff and other professionals. In certain regions, competition for professionals with advanced technical skills necessary to perform our services has caused wages to increase at a rate greater than the general rate of inflation. As with other service providers in our industry, we must adequately anticipate wage increases, particularly on our fixed-price contracts. Historically, we have experienced increases in compensation and benefit costs, including incentive-based compensation, in India; however, this has not had a material impact on our results of operations as we have been able to absorb such cost increases through price increases or cost management strategies such as managing discretionary costs, mix of professional staff and utilization levels and achieving other operating efficiencies. There can be no assurance that we will be able to offset such cost increases in the future.

Critical Accounting Estimates and Risks

Management’s discussion and analysis of our financial condition and results of operations is based on our accompanying consolidated financial statements that have been prepared in accordance with accounting principles generally accepted in the United States of America.America, or U.S. GAAP. The preparation of these financial statements requires management to make estimates and assumptions that affect the amounts reported for assets and liabilities, including the recoverability of tangible and

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intangible assets, disclosure of contingent assets and liabilities as of the date of the financial statements, and the reported amounts of revenues and expenses during the reported period. On an on-going basis, we evaluate our estimates. The most significant estimates relate to the recognition of revenue and profits based on the percentage of completion method of accounting for certain fixed-bid contracts, the allowance for doubtful accounts, income taxes, valuation of investments, goodwill and other long-lived assets, assumptions used in valuing stock-based compensation awards andarrangements, derivative financial instruments and investments, goodwill, intangible assets and other long-lived assets, contingencies and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. The actual amounts may differ from the estimates used in the preparation of the accompanying consolidated financial statements. Our significant accounting policies are described in Note 1 to the accompanying consolidated financial statements.

We believe the following critical accounting policies require a higher level of management judgments and estimates than others in preparing the consolidated financial statements:

Revenue Recognition. Revenues related to our highly complex information technology application development contracts, which are predominantly fixed-price contracts, are recognized as the services are performed using the percentage of completion method of accounting. Under this method, total contract revenue during the term of an agreement is recognized on the basis of the percentage that each contract’s total labor cost to date bears to the total expected labor cost (cost to cost method). This method is followed where reasonably dependable estimates of revenues and costs can be made. Management reviews total expected labor costs on an ongoing basis. Revisions to our estimates may result in increases or decreases to revenues and income and are reflected in the consolidated financial statements in the periods in which they are first identified. If our estimates indicate that a contract loss will be incurred, a loss provision is recorded in the period in which the loss first becomes probable and reasonably estimable. Contract losses are determined to be the amount by which the estimated costs of the contract exceed the estimated total revenues that will be generated by the contract and are included in cost of revenues in our consolidated statement of operations. ContractChanges in estimates related to our revenue contracts and contract losses were immaterial for the periods presentedpresented.
Allowance for Doubtful Accounts. We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. The allowance for doubtful accounts is determined by evaluating the relative credit-worthiness of each customer, historical collections experience and other information, including the aging of the receivables. If the financial condition of our customers were immaterial.to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

Income Taxes. Determining the consolidated provision for income tax expense, deferred income tax assets (and related valuation allowance, if any) and liabilities requires significant judgment. We are required to calculate and provide for income taxes in each of the jurisdictions where we operate. Changes in the geographic mix of income before taxes or estimated level of annual pre-tax income can affect our overall effective income tax rate. The consolidated provision for income taxes may also change period to period based on non-recurring events, such as the settlement of income tax audits and changes in tax laws, regulations, or accounting principles.
Our provision for income taxes also includes the impact of reserves established for uncertain income tax positions, as well as the related interest, which can involve complex issues and may require an extended period of time to resolve. Although we believe we have adequately reserved for our uncertain tax positions, no assurance can be given that the final outcome of these matters will not differ from our recorded amounts. We adjust these reserves in light of changing facts and circumstances, such as the closing of a tax audit. To the extent that the final outcome of these matters differs from the amounts recorded, such differences will impact the provision for income taxes in the period in which such determination is made.
Significant judgment is also required in determining any valuation allowance recorded against deferred income tax assets. In assessing the need for a valuation allowance, we consider all available evidence for each jurisdiction including past operating results, estimates of future taxable income and the feasibility of tax planning strategies. If it is determined that it is more likely than not that future tax benefits associated with a deferred income tax asset will not be realized, a valuation allowance is provided. In the event we change our determination as to the amount of deferred income tax assets that can be realized, we will adjust the valuation allowance with a corresponding impact recorded to income tax expense in the period in which such determination is made.
Our Indian subsidiaries, collectively referred to as Cognizant India, are primarily export-oriented companies and are eligible for certain income tax holiday benefits granted by the government of India for export activities conducted within SEZs for periods of up to 15 years. Our SEZ income tax holiday benefits are currently scheduled to expire in whole or in part during the years 2016 to 2024 and may be extended on a limited basis for an additional five years per unit if certain reinvestment criteria are met. We have constructed and expect to continue to locate most of our newer development facilities in SEZs. Our Indian profits ineligible for SEZ benefits are subject to corporate income tax at the current rate of 33.99%. In addition, all

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Indian profits, including those generated within SEZs, are subject to the MAT, at the current rate of approximately 21.0% including surcharges. Any MAT paid is creditable against future corporate income tax, subject to limitations. Currently, we anticipate utilizing our existing MAT balances against our future corporate income tax obligations in India. However, our ability to do so could be impacted by possible changes to the Indian tax laws as well as the future financial results of Cognizant India.
Stock-Based Compensation. Utilizing the fair value recognition provisions prescribed by the authoritative guidance, stock-based compensation cost is measured at the grant date based on the value of the award and is recognized as expense over the vesting period. Determining the fair value of stock-based awards at the grant date requires judgment, including estimating the expected term over which the stock awards will be outstanding before they are exercised, the expected volatility of our stock and the number of stock-based awards that are expected to be forfeited. In addition, for performance stock units, we are required to estimate the most probable outcome of the performance conditions in order to determine the amount of stock compensation costs to be recorded over the vesting period. If actual results differ significantly from our estimates, stock-based compensation expense and our results of operations could be materially impacted.

Income Taxes.Determining the consolidated provision for income tax expense, deferred income tax assets (and related valuation allowance, if any) and liabilities requires significant judgment. We are required to calculate and provide for income taxes in each of the jurisdictions where we operate and changes in the geographic mix of income before taxes or estimated level of annual pre-tax income can affect the overall effective income tax rate. The consolidated provision for income taxes may also change period to period based on non-recurring events, such as the settlement of income tax audits and changes in tax laws, regulations, or accounting principles.

Our provision for income taxes also includes the impact of provisions established for uncertain income tax positions, as well as the related net interest, which can involve complex issues and may require an extended period to resolve. Although we believe we have adequately reserved for our uncertain tax positions, no assurance can be given that the final tax outcome of these matters will not differ from our recorded amounts. We adjust these reserves in light of changing facts and circumstances, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters differs from the amounts recorded, such differences will impact the provision for income taxes in the period in which such determination is made.

Significant judgment is also required in determining any valuation allowance recorded against deferred income tax assets. In assessing the need for a valuation allowance, we consider all available evidence for each jurisdiction including past operating results, estimates of future taxable income and the feasibility of tax planning strategies. In the event we change our determination as to the amount of deferred income tax assets that can be realized, we will adjust the valuation allowance with a corresponding impact recorded to income tax expense in the period in which such determination was made.

Our Indian subsidiaries, collectively referred to as Cognizant India, are primarily export-oriented and are eligible for certain income tax holiday benefits granted by the Indian government for export activities. These benefits for export activities conducted within STPs expired on March 31, 2011. The income of our STPs is now subject to corporate income tax at the current rate of 32.4%. The expiration of the income tax holiday for STPs is the primary driver of the significant increase in our effective tax rate for 2011. We have constructed and expect to continue to locate most of our newer development facilities in SEZs, which are entitled to certain income tax incentives for export activities for periods up to 15 years. Effective April 1, 2011, all Indian profits, including those generated within SEZs, are subject to the MAT, at the current rate of approximately 20.0%. Any MAT paid is creditable against future corporate income taxes, subject to limitations. Currently, we anticipate utilizing our existing MAT balances against future corporate income tax. However, our ability to fully do so will depend on possible changes to the Indian tax laws as well as the future financial results of Cognizant India.

Derivative Financial Instruments.Derivative financial instruments are accounted for in accordance with the authoritative guidance which requires that each derivative instrument be recorded on the balance sheet as either an asset or liability measured at its fair value as of the reporting date. Our derivative financial instruments consist of foreign exchange forward contracts. We estimate the fair value of each foreign exchange forward contract by using a present value of expected cash flows model. This model utilizes various assumptions, including, but not limited to timing and amounts of cash flows, discount rates, and credit risk factors. The use of different assumptions could have a positive or negative effect on our results of operations and financial condition.

Investments. Our investment portfolio is comprised primarily comprised of time deposits, mutual funds invested in fixed income securities and U.S. dollar denominated corporate bonds, municipal bonds, certificates of deposit, commercial paper, debt issuances by the U.S. government, U.S. government agencies, foreign governments and supranational entities and asset-backed securities. The asset-backed securities includeincluded Government National Mortgage Association (GNMA) mortgage backed securities and securities backed by auto loans, credit card receivables, and other receivables and are rated AAA/Aaa.receivables. The years of issuance of our asset-backed securities fall in the 20022005 to 20112014 range.

We utilize various inputs to determine the fair value of our investment portfolio. To the extent they exist, unadjusted quoted market prices for identical assets in active markets (Level 1) or quoted prices on similar assets (Level 2) are utilized to determine the fair value of each investment in theour portfolio. In the absence of quoted prices or liquid markets, valuation techniques would be used to determine fair value of any investments that require inputs that are both significant to the fair value measurement and unobservable (Level 3). Valuation techniques are based on various assumptions, including, but not limited to timing and amounts of cash flows, discount rates, rate of return, and adjustments for nonperformance and liquidity. A significant degree of judgment is involved in valuing investments using Level 3 inputs. The use of different assumptions could have a positive or negative effect on our results of operations and financial condition. See Note 1011 to our consolidated financial statements for additional information related to our security valuation methodologies.

We periodically evaluate if unrealized losses, as determined based on the security valuation methodologies discussed above, on individual securities classified as available for saleavailable-for-sale in the investment portfolio are considered to be other-than-temporary. The analysis of other-than-temporary impairment requires the use of various assumptions, including, but not limited to, the length of time an investment’s book value is greater than fair value, the severity of the investment’s decline, any credit deterioration of the investment, whether management intends to sell the security and whether it is more likely than not that we will be required to sell the security prior to recovery of its amortized cost basis. Once a decline in fair value is determined to be other-than-temporary, an impairment charge is generally recorded to income and a new cost basis in the investment is established.

AllowanceBusiness Combinations. The application of business combination accounting requires the use of significant estimates and assumptions. We account for Doubtful Accounts. We maintain an allowance for doubtful accounts for estimated losses resulting frombusiness combinations using the inability of our customersacquisition method which requires us to make required payments. The allowance for doubtful accounts is determined by evaluating the relative credit-worthiness of each customer, historical collections experience and other information, including the aging of the receivables. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

Goodwill.We evaluate goodwill for impairment at least annually, or as circumstances warrant. When determiningestimate the fair value of our reporting units, we utilize variousassets acquired, liabilities assumed, and any noncontrolling interest in the acquiree to properly allocate purchase price consideration between assets that are depreciated and amortized from goodwill and indefinite-lived intangible assets. The allocation of the purchase price utilizes significant estimates in determining the fair values of assets acquired and liabilities assumed, especially with respect to intangible assets. The significant estimates and assumptions including projectionsinclude, but are not limited to, the timing and amount of future revenue and cash flows based on, among other things, anticipated growth rates and customer attrition rates, and the discount rate reflecting the risk inherent in future cash flows. Any adverse changes in key assumptions about our businesses and their prospects or an adverse change in market conditions may cause a change in the estimation of fair value and could result in an impairment charge. Based upon our most recent evaluation of goodwill, there are no significant risks of impairment. As of December 31, 2011, our goodwill balance was $288.8 million.

Long-LivedLong-lived Assets and Finite-lived Intangibles. We review long-lived assets and certain finite-lived identifiable intangibles for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not

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Table of Contents

be recoverable. In general, we will recognize an impairment loss when the sum of undiscounted expected future cash flows is less than the carrying amount of such asset. The measurement for such an impairment loss is then based on the fair value of the asset. If such assets were determined to be impaired, it could have a material adverse effect on our business, results of operations and financial condition.
Goodwill and Indefinite-lived Intangibles

Risks.The majority. We evaluate goodwill and indefinite-lived intangible assets for impairment at least annually, or as circumstances warrant. When determining the fair value of our developmentreporting units, we utilize various assumptions, including discount rates and delivery centers, includingprojections of future cash flows. Any adverse changes in key assumptions about our businesses and their prospects or an adverse change in market conditions may cause a majoritychange in the estimation of our employees, are located in India. As a result, we may be subject to certain risks associated with international operations, including risks associated with foreign currency exchange rate fluctuationsfair value and risks associated with the application and imposition of protective legislation and regulations relating to import and export or otherwise resulting from foreign policy or the variability of foreign economic or political conditions. Additional risks associated with international operations include difficulties in enforcing intellectual property rights, limitations on immigration

programs, the burdens of complying with a wide variety of foreign laws, potential geo-political and other risks associated with terrorist activities and local and cross border conflicts, and potentially adverse tax consequences, tariffs, quotas and other barriers. We are also subject to risks associated with our overall compliance with Section 404 of the Sarbanes-Oxley Act of 2002. The inability of our management to ensure the adequacy and effectiveness of our internal control over financial reporting for future year ends could result in adverse consequences to us, including, but not limited to, a lossan impairment charge. Based upon our most recent valuation of investor confidence in the reliabilitygoodwill, there are no significant risks of impairment for any of our financial statements, which could cause the market price of our stock to decline. See Part I, Item 1A. “Risk Factors.”

Results of Operations

The following table sets forth, for the periods indicated, certain financial data expressed for the three years ended December 31, 2011:

(Dollars in thousands)

  2011  % of
Revenues
  2010  % of
Revenues
  2009  % of
Revenues
  Increase (Decrease) 
       2011  2010 

Revenues

 $6,121,156    100.0   $4,592,389    100.0   $3,278,663    100.0   $1,528,767   $1,313,726  

Cost of revenues(1)

  3,538,622    57.8    2,654,569    57.8    1,849,443    56.4    884,053    805,126  

Selling, general and administrative(2)

  1,328,665    21.7    972,093    21.2    721,359    22.0    356,572    250,734  

Depreciation and amortization

  117,401    1.9    103,875    2.3    89,371    2.7    13,526    14,504  
 

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Income from operations

  1,136,468    18.6    861,852    18.8    618,490    18.9    274,616    243,362  

Other income (expense), net

  32,681     16,728     18,461     15,953    (1,733

Provision for income taxes

  285,531     145,040     101,988     140,491    43,052  
 

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

Net income

 $883,618    14.4   $733,540    16.0   $534,963    16.3   $150,078   $198,577  
 

 

 

   

 

 

   

 

 

   

 

 

  

 

 

 

(1)Includes stock-based compensation expense of $15,257, $13,147, and $14,889 for the years ended December 31, 2011, 2010 and 2009, respectively, and stock-based Indian fringe benefit tax expense of $187 for the year ended December 31, 2009, and is exclusive of depreciation and amortization expense.
(2)Includes stock-based compensation expense of $74,975, $43,837, and $29,927 for the years ended December 31, 2011, 2010 and 2009, respectively, and stock-based Indian fringe benefit tax expense of $758 for the year ended December 31, 2009, and is exclusive of depreciation and amortization expense.

The following table includes non-GAAP income from operations, excluding stock-based compensation and applicable stock-based Indian fringe benefit tax expense, a measure defined by the Securities and Exchange Commission as a non-GAAP financial measure. This non-GAAP financial measure is not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP measures used by other companies. In addition, this non-GAAP measure, the financial statements prepared in accordance with GAAP and reconciliations of our GAAP financial statements to such non-GAAP measure should be carefully evaluated.

We seek to manage the company to a targeted operating margin, excluding stock-based compensation expense and applicable stock-based Indian fringe benefit tax expense, of 19% to 20% of revenues. Accordingly, we believe that non-GAAP income from operations, excluding stock-based compensation expense and applicable stock-based Indian fringe benefit tax, which was repealed during the third quarter of 2009, retroactive to April 1,

2009, is a meaningful measure for investors to evaluate our financial performance. For our internal management reporting and budgeting purposes, we use financial statements that do not include stock-based compensation expense and applicable stock-based Indian fringe benefit tax expense for financial and operational decision making, to evaluate period-to-period comparisons and for making comparisons of our operating results to that of our competitors. Moreover, because of varying available valuation methodologies and the variety of award types that companies can use to account for stock-based compensation expense, we believe that providing a non-GAAP financial measure that excludes stock-based compensation expense and applicable stock-based Indian fringe benefit tax expense allows investors to make additional comparisons between our operating results and those of other companies. Accordingly, we believe that the presentation of non-GAAP income from operations when read in conjunction with our reported GAAP income from operations can provide useful supplemental information to our management and to investors regarding financial and business trends relating to our financial condition and results of operations.

A limitation of using non-GAAP income from operations versus income from operations reported in accordance with GAAP is that non-GAAP income from operations excludes stock-based compensation expense, which is recurring. Stock-based compensation expense will continue to be for the foreseeable future a significant recurring expense in our business. In addition, other companies may calculate non-GAAP financial measures differently than us, thereby limiting the usefulness of this non-GAAP financial measure as a comparative tool. We compensate for these limitations by providing specific information regarding the GAAP amounts excluded from non-GAAP income from operations and evaluating such non-GAAP financial measures with financial measures calculated in accordance with GAAP.

A reconciliation of income from operations as reported and non-GAAP income from operations, excluding stock-based compensation expense and stock-based Indian fringe benefit tax expense, is as follows for the years ended December 31:

(Dollars in thousands)

   2011   % of
Revenues
   2010   % of
Revenues
   2009   % of
Revenues
 

Income from operations, as reported

  $1,136,468     18.6    $861,852     18.8    $618,490     18.9  

Add: stock-based compensation expense

   90,232     1.4     56,984     1.2     44,816     1.4  

Add: stock-based Indian fringe benefit tax expense

   —       —       —       —       945     —    
  

 

 

     

 

 

     

 

 

   

Non-GAAP income from operations, excluding stock-based compensation expense and stock-based Indian fringe benefit tax expense

  $1,226,700     20.0    $918,836     20.0    $664,251     20.3  
  

 

 

     

 

 

     

 

 

   

The fringe benefit tax regulation in India obligated us to pay, upon exercise or distribution of shares under a stock-based compensation award, a non-income related tax on the appreciation of the award from date of grant to date of vest. There was no cash cost to us as we recovered the cost of the Indian fringe benefit tax from the employee’s proceeds from the award. Under U.S. GAAP, the stock-based Indian fringe benefit tax expense is required to be recorded as an operating expense and the related recovery of such tax from our employee is required to be recorded to stockholders’ equity as proceeds from a stock-based compensation award. During the third quarter of 2009, the Indian government repealed the fringe benefit tax retroactive to April 1, 2009.

Year Ended December 31, 2011 Compared to Year Ended December 31, 2010

Revenue. Revenue increased by 33.3%, or approximately $1,528.8 million, from approximately $4,592.4 million during 2010 to approximately $6,121.2 million in 2011. This increase was primarily attributed

to greater acceptance of the global delivery model among an increasing number of industries, continued interest in using the global delivery model as a means to reduce overall IT costs and increased customer spending on discretionary development projects. Revenue from customers existing as of December 31, 2010 increased by approximately $1,371.3 million and revenue from new customers added during 2011 was approximately $157.5 million or approximately 10.3% of the year over year revenue increase and 2.6% of total revenues for the year ended December 31, 2011. In addition, revenue from our North American and European customers increased in 2011 by $1,220.2 million and $241.9 million, respectively, as compared to 2010. We had approximately 785 active clients as of December 31, 2011 as compared to approximately 712 active clients as of December 31, 2010. In addition, we experienced strong demand across all of our business segments for an increasingly broad range of services. Our Financial Services and Healthcare business segments accounted for approximately $574.0 million and $445.0 million, respectively, of the $1,528.8 million increase in revenue. Additionally, our IT consulting and technology services and IT outsourcing revenues increased by approximately 40.7% and 26.4%, respectively, compared to 2010 and represented approximately 50.9% and 49.1%, respectively, of total revenues in 2011. No customer accounted for sales in excess of 10% of revenues during 2011 or 2010.

Cost of Revenues (Exclusive of Depreciation and Amortization Expense). Our cost of revenues consists primarily of salaries, incentive-based compensation, stock-based compensation expense, payroll taxes, employees benefits, immigration and project-related travel for technical personnel, subcontracting and sales commissions related to revenues. Our cost of revenues increased by approximately 33.3% or $884.0 million from $2,654.6 million during 2010 to $3,538.6 million in 2011. The increase was due primarily to an increase in compensation and benefits costs of approximately $821.8 million, resulting from the increase in the number of our technical personnel necessary to support our revenue growth.

Selling, General and Administrative Expenses. Selling, general and administrative expenses consist primarily of salaries, incentive-based compensation, stock-based compensation expense, payroll taxes, employee benefits, travel, promotion, communications, management, finance, administrative and occupancy costs. Selling, general and administrative expenses, including depreciation and amortization, increased by approximately 34.4% or $370.1 million, from $1,076.0 million during 2010, to $1,446.1 million during 2011, and increased as a percentage of revenue from 23.4% in 2010 to 23.6% in 2011. The increase as a percentage of revenue was due primarily to increases in compensation and benefit costs and investments to grow our business, including expanded sales and marketing activities.

Income from Operations. Income from operations increased approximately 31.9%, or $274.6 million, from approximately $861.9 million during 2010 to approximately $1,136.5 million during 2011, representing operating margins of 18.6% of revenues in 2011 and 18.8% of revenues in 2010. The decrease in operating margin was attributed to an increase in compensation and benefit costs and investments to grow our business, including expanded sales and marketing activities. Excluding the impact of applicable designated cash flow hedges, the depreciation of the Indian rupee against the U.S. dollar positively impacted our operating margin by approximately 54 basis points or 0.54 percentage points. Each additional 1.0% change in the exchange rate between the Indian rupee and the U.S. dollar will have the effect of moving our operating margin by approximately 27 basis points or 0.27 percentage points. Excluding stock-based compensation expense of $90.2 million and $57.0 million for 2011 and 2010, respectively, operating margins for the years ended December 31, 2011 and 2010 were 20.0% and 20.0%, respectively.

We entered into foreign exchange forward contracts to hedge certain Indian rupee denominated payments in India. These hedges are intended to mitigate the volatility of the changes in the exchange rate between the U.S. dollar and the Indian rupee. During 2011, settlement of certain cash flow hedges favorably impacted our operating margin by approximately 31 basis points or 0.31 percentage points.

Other Income (Expense), Net. Total other income (expense), net consists primarily of foreign currency exchange gains and (losses) and interest income. The following table sets forth, for the periods indicated, Total other income (expense), net:

(Dollars in thousands)

   2011  2010  Increase/
(Decrease)
 

Foreign currency exchange (losses) gains

  $(32,400 $11,220   $(43,620

Gains (losses) on foreign exchange forward contracts not designated as hedging instruments

   23,621    (21,088  44,709  
  

 

 

  

 

 

  

 

 

 

Net foreign currency exchange (losses)

   (8,779  (9,868  1,089  

Interest income

   39,249    25,793    13,456  

Other, net

   2,211    803    1,408  
  

 

 

  

 

 

  

 

 

 

Total other income (expense), net

  $32,681   $16,728   $15,953  
  

 

 

  

 

 

  

 

 

 

The foreign currency exchange losses of approximately $32.4 million were primarily attributed to the remeasurement of the Indian rupee net monetary assets on Cognizant India’s books to the U.S. dollar functional currency. The $23.6 million of gains on foreign exchange forward contracts were primarily related to the change in fair value of foreign exchange forward contracts entered into to offset foreign currency exposure to Indian rupee denominated net monetary assets and the realized losses related to the settlement of certain foreign exchange forward contracts in 2011. At December 31, 2011, the notional value of our undesignated hedges was $234.2 million. The $13.5 million increase in interest income was primarily attributed to higher invested balances.

Provision for Income Taxes. The provision for income taxes increased from approximately $145.0 million in 2010 to approximately $285.5 million in 2011. The effective income tax rate increased from 16.5% in 2010 to 24.4% in 2011. The increase in our effective income tax rate was primarily attributed to the expiration of India’s STP tax holiday program in 2011.

Net Income. Net income increased from approximately $733.5 million in 2010 to approximately $883.6 million in 2011, representing 16.0% and 14.4% of revenues, respectively. The decrease in net income as a percentage of revenues in 2011 is primarily attributed to a higher effective income tax rate in 2011.

Year Ended December 31, 2010 Compared to Year Ended December 31, 2009

Revenue. Revenue increased by 40.1%, or approximately $1,313.7 million, from approximately $3,278.7 million during 2009 to approximately $4,592.4 million in 2010. This increase was primarily attributed to greater acceptance of the global delivery model among an increasing number of industries, continued interest in using the global delivery model as a means to reduce overall IT costs, increased customer spending on post-acquisition integration engagements and discretionary development projects, and greater penetration in the European market. Revenue from customers existing as of December 31, 2009 increased by approximately $1,193.3 million and revenue from new customers added during 2010 was approximately $120.4 million or approximately 9.2% of the year over year revenue increase and 2.6% of total revenues for the year ended December 31, 2010. In addition, revenue from our North American and European customers increased in 2010 by $988.5 million and $248.8 million, respectively, as compared to 2009. We had approximately 712 active clients as of December 31, 2010 as compared to approximately 589 active clients as of December 31, 2009. In addition, during 2010 we experienced strong demand across all of our business segments for an increasingly broad range of services. Our Financial Services and Healthcare business segments accounted for approximately

$537.8 million and $316.7 million, respectively, of the $1,313.7 million increase in revenue. Additionally, our IT consulting and technology services and IT outsourcing revenues increased by approximately 52.1% and 30.4%, respectively, compared to 2009 and represented approximately 48.3% and 51.7%, respectively, of total revenues in 2010. No customer accounted for sales in excess of 10% of revenues during 2010 or 2009.

Cost of Revenues (Exclusive of Depreciation and Amortization Expense). Our cost of revenues consists primarily of salaries, incentive-based compensation, stock-based compensation expense, payroll taxes, benefits, immigration and project-related travel for technical personnel, subcontracting and sales commissions related to revenues. Our cost of revenues increased by approximately 43.5% or $805.2 million from $1,849.4 million during 2009 to $2,654.6 million in 2010. The increase was due primarily to an increase in compensation and benefits costs of approximately $671.2 million, resulting from the increase in the number of our technical personnel and incentive-based compensation, as well as the appreciation of the Indian rupee versus the U.S. dollar.

Selling, General and Administrative Expenses. Selling, general and administrative expenses consist primarily of salaries, incentive-based compensation, stock-based compensation expense, payroll taxes, employee benefits, travel, promotion, communications, management, finance, administrative and occupancy costs. Selling, general and administrative expenses, including depreciation and amortization, increased by approximately 32.7% or $265.2 million, from $810.7 million during 2009, to $1,075.9 million during 2010, and decreased as a percentage of revenue from 24.7% in 2009 to 23.4% in 2010. The decrease as a percentage of revenue was due primarily to economies of scale driven by increased revenues that resulted from our expanded sales and marketing activities in the current and prior years that allowed us to leverage our cost structure over a larger organization, partially offset by an increase in compensation and benefit costs, including incentive-based compensation and the impact of the appreciation of the Indian rupee versus the U.S. dollar.

Income from Operations. Income from operations increased approximately 39.3%, or $243.4 million, from approximately $618.5 million during 2009 to approximately $861.9 million during 2010, representing operating margins of 18.8% of revenues in 2010 and 18.9% of revenues in 2009. The operating margin was impacted by an increase in compensation and benefit costs, including incentive-based compensation costs, and investments to grow our business, partially offset by expanded sales and marketing activities in the current and prior years that allowed us to leverage our cost structure over a larger organization. Excluding the impact of applicable designated cash flow hedges, the appreciation of the Indian rupee against the U.S. dollar negatively impacted our operating margin by approximately 157 basis points or 1.57 percentage points. Each additional 1.0% change in the exchange rate between the Indian rupee and the U.S. dollar will have the effect of moving our operating margin by approximately 27 basis points or 0.27 percentage points. Excluding stock-based compensation expense of $57.0 million and $44.8 million for 2010 and 2009 and stock-based Indian fringe benefit tax expense of $0.9 million in 2009, operating margins for the years ended December 31, 2010 and 2009 were 20.0% and 20.3%, respectively.

We entered into foreign exchange forward contracts to hedge certain Indian rupee denominated payments in India. These hedges are intended to mitigate the volatility of the changes in the exchange rate between the U.S. dollar and the Indian rupee. During 2010, settlement of certain cash flow hedges favorably impacted our operating margin by approximately 91 basis points or 0.91 percentage points.

Other Income (Expense), Net. Total other income (expense), net consists primarily of foreign currency exchange gains and (losses) and interest income. The following table sets forth, for the periods indicated, Total other income (expense), net:

(Dollars in thousands)

   2010  2009  Increase/
(Decrease)
 

Foreign currency exchange gains

  $11,220   $22,493   $(11,273

(Losses) on foreign exchange forward contracts not designated as hedging instruments

   (21,088  (20,821  (267
  

 

 

  

 

 

  

 

 

 

Net foreign currency exchange (losses) gains

   (9,868  1,672    (11,540

Interest income

   25,793    15,895    9,898  

Other, net

   803    894    (91
  

 

 

  

 

 

  

 

 

 

Total other income (expense), net

  $16,728   $18,461   $(1,733
  

 

 

  

 

 

  

 

 

 

The foreign currency exchange gains of approximately $11.2 million were primarily attributed to intercompany balances between our European subsidiaries and Cognizant India for services performed by Cognizant India on behalf of our European customers and the remeasurement of the Indian rupee net monetary assets on Cognizant India’s books to the U.S. dollar functional currency. The $21.1 million of losses on foreign exchange forward contracts were related to the change in fair value of foreign exchange forward contracts entered into to offset foreign currency exposure to Indian rupee denominated net monetary assets and the realized losses related to the settlement of certain foreign exchange forward contracts in 2010. At December 31, 2010, the notional value of these undesignated hedges was $234.0 million. The $9.9 million increase in interest income was primarily attributed to higher invested balances.

Provision for Income Taxes. The provision for income taxes increased from approximately $102.0 million in 2009 to approximately $145.0 million in 2010. The effective income tax rate increased from 16.0% in 2009 to 16.5% in 2010. The increase in our effective income tax rate was primarily attributed to discrete tax items in 2010, a higher U.S. state effective income tax rate in 2010, as well as an increase in our taxable income in India resulting from an increase in non-export profits that are taxable at the India statutory rate.

Net Income. Net income increased from approximately $535.0 million in 2009 to approximately $733.5 million in 2010, representing 16.3% and 16.0% of revenues, respectively. The decrease in net income as a percentage of revenues in 2010 is primarily attributed to an increase in net foreign currency exchange losses and a higher effective income tax rate.

Results by Business Segment

Our reportable segments are: Financial Services, which includes customers providing banking / transaction processing, capital markets and insurance services; Healthcare, which includes healthcare providers and payers as well as life sciences customers; Manufacturing/Retail/Logistics, which includes manufacturers, retailers, travel and other hospitality customers, as well as customers providing logistics services; and Other, which is an aggregation of industry operating segments which, individually, are less than 10.0% of consolidated revenues and segment operating profit. The Other segment includes information, media and entertainment services, communications, and high technology operating segments. Our sales managers, account executives, account managers and project teams are aligned in accordance with the specific industries they serve.

Our chief operating decision maker evaluates Cognizant’s performance and allocates resources based on segment revenues and operating profit. Segment operating profit is defined as income from operations before unallocated costs. Generally, operating expenses for each operating segment have similar characteristics and are

subject to the same factors, pressures and challenges. However, the economic environment and its effects on industries served by our operating groups may affect revenue and operating expenses to differing degrees. Expenses included in segment operating profit consist principally of direct selling and delivery costs as well as a per seat charge for use of the development and delivery centers. Certain selling, general and administrative expenses, excess or shortfall of incentive compensation for delivery personnel as compared to target, a portion of depreciation and amortization, stock-based compensation expense and the related stock-based Indian fringe benefit tax, and the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, such expenses are excluded from segment operating profit.

units. As of December 31, 2011, we had approximately 785 active customers. Accordingly, we provide a significant volume of services to many customers in each of2014, our business segments. Therefore, a loss of a significant customer or a few significant customers in a particular segment could materially reduce revenues for such segment. However, no individual customer exceeded 10.0% of our consolidated revenues for the years ended December 31, 2011, 2010, or 2009. goodwill balance was $2,413.6 million.


Recently Adopted Accounting Pronouncement

In addition, the services we provide to our larger customers are often critical to the operations of such customers and a termination of our services would require an extended transition period with gradual declining revenues.

Revenues from external customers and segment operating profit, before unallocated expenses, for the Financial Services, Healthcare, Manufacturing/Retail/Logistics, and Other segments for the years ended December 31, 2011, 2010, and 2009 are as follows:

               2011   2010 
   2011   2010   2009   Increase   %   Increase   % 
   (Dollars in thousands) 

Revenues:

              

Financial Services

  $2,518,422    $1,944,450    $1,406,629    $573,972     29.5    $537,821     38.2  

Healthcare

   1,622,157     1,177,113     860,427     445,044     37.8     316,686     36.8  

Manufacturing/Retail/ Logistics

   1,197,472     849,643     564,917     347,829     40.9     284,726     50.4  

Other

   783,105     621,183     446,690     161,922     26.1     174,493     39.1  
  

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

Total revenues

  $6,121,156    $4,592,389    $3,278,663    $1,528,767     33.3    $1,313,726     40.1  
  

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

Segment Operating Profit:

              

Financial Services

  $872,267    $668,595    $503,689    $203,672     30.5    $164,906     32.7  

Healthcare

   625,052     436,879     331,007     188,173     43.1     105,872     32.0  

Manufacturing/Retail/ Logistics

   440,416     283,676     184,636     156,740     55.3     99,040     53.6  

Other

   254,145     208,306     147,246     45,839     22.0     61,060     41.5  
  

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

Total segment operating profit

  $2,191,880    $1,597,456    $1,166,578    $594,424     37.2    $430,878     36.9  
  

 

 

   

 

 

   

 

 

   

 

 

     

 

 

   

Year Ended December 31, 2011 Compared to Year Ended December 31, 2010

Financial Services Segment

Revenue. Revenue increased by 29.5%, or approximately $573.9 million, from approximately $1,944.5 million during 2010 to approximately $2,518.4 million in 2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2010 and customers added during 2011 was approximately $531.3 million and approximately $42.6 million, respectively. Within the segment, revenue from our banking and insurance customers increased approximately $395.7 million and $178.2

million, respectively, over the prior year. Overall, the full year 2011 increase in the segment can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increased customer spending on discretionary development projects.

Segment Operating Profit. Segment operating profit increased by 30.5%, or approximately $203.7 million, from approximately $668.6 million during 2010 to approximately $872.3 million during 2011. The increase in segment operating profit was attributable primarily to increased revenues during the year.

Healthcare Segment

Revenue.Revenue increased by 37.8%, or approximately $445.0 million, from approximately $1,177.1 million during 2010 to approximately $1,622.2 million in 2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2010 and customers added during 2011 was approximately $394.7 million and approximately $50.3 million, respectively. Within the segment, growth was strong among both our healthcare and life sciences customers, where revenue during 2011 increased by approximately $279.8 million and $165.2 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increased customer spending on discretionary development projects.

Segment Operating Profit. Segment operating profit increased 43.1%, or approximately $188.2 million, from approximately $436.9 million during 2010 to approximately $625.1 million during 2011. The increase in segment operating profit was attributable primarily to increased revenues, achieving operating efficiencies, including continued leverage of prior sales and marketing investments, and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by an increase in compensation and benefit costs resulting from additional headcount to support our revenue growth.

Manufacturing/Retail/Logistics Segment

Revenue. Revenue increased by 40.9%, or approximately $347.8 million, from approximately $849.6 million during 2010 to approximately $1,197.5 million in 2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2010 and customers added during 2011 was approximately $307.2 million and approximately $40.6 million, respectively. Within the segment, growth was strong among both our retail and hospitality and manufacturing and logistics customers, where revenue during 2011 increased by approximately $221.7 million and $126.1 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increased customer spending on discretionary development projects.

Segment Operating Profit. Segment operating profit increased 55.3%, or approximately $156.7 million, from approximately $283.7 million during 2010 to approximately $440.4 million during 2011. The increase in segment operating profit was attributable primarily to increased revenues during the year, achieving operating efficiencies, including continued leverage of prior sales and marketing investments, and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by an increase in compensation and benefit costs resulting from additional headcount to support our revenue growth.

Other Segment

Revenue. Revenue increased by 26.1%, or approximately $161.9 million, from approximately $621.2 million in 2010 to approximately $783.1 million in 2011. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The

increase in revenue from customers existing as of December 31, 2010 and customers added during 2011 was approximately $137.9 million and approximately $24.0 million, respectively. Within the Other segment, growth was particularly strong among our telecommunication customers, where revenue during 2011 increased approximately $75.7 million. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increased customer spending on discretionary development projects.

Segment Operating Profit. Segment operating profit increased 22.0%, or approximately $45.8 million, from approximately $208.3 million in 2010 to approximately $254.1million in 2011. The increase in segment operating profit was attributable primarily to increased revenues during the year and the impact of the depreciation of the Indian rupee versus the U.S. dollar, partially offset by an increase in compensation and benefit costs resulting from additional headcount to support our revenue growth, continued investment in sales and marketing and an increase in compensation and benefit costs.

Year Ended December 31, 2010 Compared to Year Ended December 31, 2009

Financial Services Segment

Revenue. Revenue increased by 38.2%, or approximately $537.8 million, from approximately $1,406.6 million during 2009 to approximately $1,944.5 million in 2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2009 and customers added during 2010 was approximately $508.1 million and approximately $29.7 million, respectively. Within the segment, revenue from our banking and insurance customers increased approximately $410.3 million and $127.5 million, respectively, over the prior year. Overall, the full year 2010 increase in the segment can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increased customer spending on post-acquisition integration engagements and discretionary development projects.

Segment Operating Profit. Segment operating profit increased by 32.7%, or approximately $164.9 million, from approximately $503.7 million during 2009 to approximately $668.6 million during 2010. The increase in segment operating profit was attributable primarily to increased revenues, partially offset by additional headcount to support our revenue growth, continued investment in sales and marketing, an increase in compensation and benefit costs and the impact of the appreciation of the Indian rupee versus the U.S. dollar.

Healthcare Segment

Revenue.Revenue increased by 36.8%, or approximately $316.7 million, from approximately $860.4 million during 2009 to approximately $1,177.1 million in 2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2009 and customers added during 2010 was approximately $293.9 million and approximately $22.8 million, respectively. Within the segment, growth was strong among both our healthcare and life sciences customers, where revenue during 2010 increased by approximately $205.4 million and $111.3 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increase in discretionary development projects.

Segment Operating Profit. Segment operating profit increased 32.0%, or approximately $105.9 million, from approximately $331.0 million during 2009 to approximately $436.9 million during 2010. The increase in segment operating profit was attributable primarily to increased revenues, partially offset by additional headcount to support our revenue growth, continued investment in sales and marketing, an increase in compensation and benefit costs and the impact of the appreciation of the Indian rupee versus the U.S. dollar.

Manufacturing/Retail/Logistics Segment

Revenue. Revenue increased by 50.4%, or approximately $284.7 million, from approximately $564.9 million during 2009 to approximately $849.6 million in 2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2009 and customers added during 2010 was approximately $241.7 million and approximately $43.0 million, respectively. Within the segment, growth was strong among both our retail and hospitality and manufacturing and logistics customers, where revenue during 2010 increased by approximately $159.6 million and $125.1 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increase in discretionary development projects.

Segment Operating Profit. Segment operating profit increased 53.6%, or approximately $99.1 million, from approximately $184.6 million during 2009 to approximately $283.7 million during 2010. The increase in segment operating profit was attributable primarily to increased revenues during the year and achieving operating efficiencies, including continued leverage of prior sales and marketing investments, partially offset by additional headcount to support our revenue growth, an increase in compensation and benefit costs and the impact of the appreciation of the Indian rupee versus the U.S. dollar.

Other Segment

Revenue. Revenue increased by 39.1%, or approximately $174.5 million, from approximately $446.7 million in 2009 to approximately $621.2 million in 2010. The increase in revenue was primarily driven by continued expansion of existing customer relationships as well as revenue contributed by new customers. The increase in revenue from customers existing as of December 31, 2009 and customers added during 2010 was approximately $149.6 million and approximately $24.9 million, respectively. Within the Other segment, growth was particularly strong among both our information, media and entertainment services customers and our telecommunication customers, where revenue during 2010 increased approximately $74.1 million and $56.6 million, respectively. The increase can also be attributed to leveraging sales and marketing investments in this business segment as well as greater acceptance of our global services delivery model and increase in discretionary development projects.

Segment Operating Profit. Segment operating profit increased 41.5%, or approximately $61.1 million, from approximately $147.2 million in 2009 to approximately $208.3million in 2010. The increase in segment operating profit was attributable primarily to increased revenues during the year and achieving operating efficiencies, including continual leverage of prior sales and marketing investments, partially offset by additional headcount to support our revenue growth, an increase in compensation and benefit costs and the impact of the appreciation of the Indian rupee versus the U.S. dollar.

Liquidity and Capital Resources

At December 31, 2011, we had cash and cash equivalents and short-term investments of $2,432.3 million. We have used, and plan to use, such cash for expansion of existing operations, including our offshore development and delivery centers; continued development of new service lines; possible acquisitions of related businesses; formation of joint ventures; stock repurchases; and general corporate purposes, including working capital. As of December 31, 2011, we had no third party debt and had working capital of approximately $2,875.8 million as compared to working capital of approximately $2,587.5 million as of December 31, 2010. Accordingly, we do not anticipate any near-term liquidity issues.

Net cash provided by operating activities was approximately $875.2 million for the year ended December 31, 2011, $764.7 million for the year ended December 31, 2010 and $672.3 million for the year ended December 31, 2009. The increase in both years is primarily attributed to the increase in our net income. Trade

accounts receivable increased from approximately $626.3 million at December 31, 2009 to approximately $901.3 million at December 31, 2010 and to approximately $1,179.0 million at December 31, 2011. Unbilled accounts receivable increased from approximately $83.0 million at December 31, 2009 to approximately $113.0 at December 31, 2010 and to approximately $139.6 million at December 31, 2011. The increase in trade accounts receivable and unbilled receivables during 2011 was due primarily to increased revenues. We monitor turnover, aging and the collection of accounts receivable through the use of management reports that are prepared on a customer basis and evaluated by our finance staff. At December 31, 2009, our days sales outstanding, including unbilled receivables, was approximately 72 days as compared to 71 days as of December 31, 2010 and 73 days as of December 31, 2011.

Our investing activities used net cash of approximately $850.3 million for the year ended December 31, 2011, $446.9 million for the year ended December 31, 2010 and $394.8 million for the year ended December 31, 2009. The increase in net cash used in investing activities during 2011 is related to an increase in net purchases of investments, an increase in capital expenditures during the year and increased payments for acquisitions. The increase in net cash used in investing activities during 2010 as compared to 2009 related to an increase in capital expenditures during the year partially offset by decreased payments for acquisitions and a decrease in net purchases of investments.

Our financing activities used net cash of approximately $255.5 million for the year ended December 31, 2011, and provided net cash of approximately $120.0 million for the year ended December 31, 2010 and $76.9 million for the year ended December 31, 2009. The increase in net cash used in financing activities in 2011 is primarily related to additional repurchases of our common stock under our stock repurchase program. The increase in net cash provided by the financing activities in 2010 as compared to 2009 was related to additional proceeds and excess tax benefits from issuances under our stock-based compensation plans partially offset by additional repurchases of our common stock under our stock repurchase program.

As of December 31, 2011, a majority of our cash, cash equivalents and short-term investments was held by our foreign subsidiaries. We utilize a variety of tax planning and financing strategies in an effort to ensure that our worldwide cash is available in the locations in which it is needed. Most of the amounts held outside of the United States could be repatriated to the United States but, under current law, would be subject to United States federal income taxes, less applicable foreign tax credits. However, other than amounts representing pre-2002 undistributed Indian earnings for which we have already accrued U.S. taxes, our intent is to permanently reinvest these funds outside the U.S. and our current plans do not demonstrate a need to repatriate these amounts to fund our U.S. operations.

Our ability to expand and grow our business in accordance with current plans, to make acquisitions and form joint ventures and to meet our long-term capital requirements beyond a twelve month period will depend on many factors, including the rate, if any, at which our cash flow increases, our ability and willingness to accomplish acquisitions and joint ventures with capital stock, our continued intent not to repatriate foreign earnings, and the availability of public and private debt and equity financing. We cannot be certain that additional financing, if required, will be available on terms favorable to us, if at all. We expect our operating cash flow and cash and cash equivalents to be sufficient to meet our operating requirements for the next twelve months. There were no off-balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in 2011, 2010, and 2009 that would have affected our liquidity or the availability of, or requirements for, capital resources.

Commitments and Contingencies

As of December 31, 2011, we had outstanding fixed capital commitments of approximately $240.1 million related to our India development center expansion program, which included expenditures for land acquisition, facilities construction and furnishings to build new state-of-the-art development and delivery centers in regions primarily designated as SEZs located in India. As of December 31, 2011, we had the following obligations and commitments to make future payments under contractual obligations and commercial commitments:

   Payments due by period 
   Total   Less than
1 year
   1-3 years   3-5 years   More than
5 years
 
   (in thousands) 

Operating leases

  $510,092    $104,985    $185,294    $138,565    $81,248  

Fixed capital commitments(1)

   240,134     240,134     —       —       —    

Other purchase commitments(2)

   23,714     23,714     —       —       —    
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total

  $773,940    $368,833    $185,294    $138,565    $81,248  
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

(1)Relates to our India development and delivery center expansion program.
(2)Other purchase commitments include, among other things, information technology, software support and maintenance obligations, as well as other obligations in the ordinary course of business that we cannot cancel or where we would be required to pay a termination fee in the event of cancellation.

As of December 31, 2011, we had $56.5 million of unrecognized tax benefits. This represents the tax benefits associated with certain tax positions on our domestic and international tax returns that have not been recognized on our financial statements due to uncertainty regarding their resolution. The resolution or settlement of these tax positions with the relevant taxing authorities is at various stages and therefore we are unable to make a reliable estimate of the eventual cash flows by period that may be required to settle these matters.

We are involved in various claims and legal actions arising in the ordinary course of business. In the opinion of management, the outcome of such claims and legal actions, if decided adversely, is not expected to have a material adverse effect on our quarterly or annual operating results, cash flows, or consolidated financial position. Additionally, many of our engagements involve projects that are critical to the operations of our customers’ business and provide benefits that are difficult to quantify. Any failure in a customer’s systems or our failure to meet our contractual obligations to our clients, including any breach involving a customer’s confidential information or sensitive data, or our obligations under applicable laws or regulations could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to contractually limit our liability for damages arising from negligent acts, errors, mistakes, or omissions in rendering our services, there can be no assurance that the limitations of liability set forth in our contracts will be enforceable in all instances or will otherwise protect us from liability for damages. Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that such coverage will continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed available insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our quarterly and annual operating results, financial position and cash flows.

Foreign Currency Risk

Overall, we believe that we have limited revenue risk resulting from movement in foreign currency exchange rates as approximately 78.5% of our revenues for the year ended December 31, 2011 were generated from customers located in North America. However, a portion of our costs in India, representing approximately

33.2% of our global operating costs for the year ended December 31, 2011, are denominated in the Indian rupee and are subject to foreign exchange rate fluctuations. These foreign currency exchange rate fluctuations have an impact on our results of operations. In addition, a portion of our balance sheet is exposed to foreign currency exchange rate fluctuations, which may result in non-operating foreign currency exchange gains or losses upon remeasurement. In 2011 and 2010, we reported foreign currency exchange (losses) and gains, exclusive of hedging gains or losses, of approximately ($32.4) million and $11.2 million, respectively, which were primarily attributed to the remeasurement of Indian rupee net monetary assets on Cognizant India’s books to the U.S. dollar functional currency. On an ongoing basis, we manage a portion of this risk by limiting our net monetary asset exposure to certain currencies in our foreign subsidiaries, primarily the Indian rupee.

We entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain Indian rupee denominated payments in India. Cognizant India converts U.S. dollar receipts from intercompany billings to Indian rupees to fund local expenses. These hedges to buy Indian rupees and sell U.S. dollars are intended to partially offset the impact of movement of exchange rates on future operating costs. During 2011 and 2010, we recorded income of $18.8 million and $41.6 million, respectively, on contracts that settled during each year. As of December 31, 2011, we have outstanding contracts with a notional value of $1,193.5 million and a weighted average forward rate of 49.1 rupees to the U.S. dollar scheduled to mature in 2012, outstanding contracts with a notional value of $1,080.0 million and a weighted average forward rate of 50.4 rupees to the U.S. dollar scheduled to mature inJuly 2013, outstanding contracts with a notional value of $810.0 million and a weighted average forward rate of 52.7 rupees to the U.S. dollar scheduled to mature in 2014, and outstanding contracts with a notional value of $420.0 million and a weighted average forward rate of 54.3 rupees to the U.S. dollar scheduled to mature in 2015.

Our foreign subsidiaries are exposed to foreign exchange rate risk for transactions denominated in currencies other than the functional currency of the respective subsidiary. We also use foreign exchange forward contracts to hedge balance sheet exposure to certain monetary assets and liabilities denominated in currencies other than the functional currency of the subsidiary. These contracts are not designated as hedges and are intended to offset the foreign currency exchange gains or losses upon remeasurement of these net monetary assets. We entered into a series of foreign exchange forward contracts scheduled to mature in 2012 which are primarily used to hedge our Indian rupee denominated net monetary assets. At December 31, 2011, the notional value of the outstanding contracts was $234.2 million and the related fair value was an asset of $30.7 million. During 2011, inclusive of gains of $23.6 million on these undesignated balance sheet hedges, we reported net foreign currency exchange (losses) of approximately ($8.8) million.

Effects of Inflation

Our most significant costs are the salaries and related benefits for our programming staff and other professionals. Competition in India, the United States and Europe for professionals with advanced technical skills necessary to perform our services offered has caused wages to increase at a rate greater than the general rate of inflation. As with other service providers in our industry, we must adequately anticipate wage increases, particularly on our fixed-price contracts. Historically, we have experienced increases in compensation and benefit costs, including incentive-based compensation, in India; however, this has not had a material impact on our results of operations as we have been able to absorb such cost increases through price increases or cost management strategies such as managing discretionary costs, mix of professional staff and utilization levels and achieving other operating efficiencies. There can be no assurance that we will be able to offset such cost increases in the future.

Recent Accounting Pronouncements

In December 2010, the Financial Accounting Standards Board, or FASB, issued new guidance clarifying certain disclosure requirements related to business combinations that are material on an individual or aggregate basis. Specifically, the guidance states that, if comparative financial statements are presented, the entity should

disclose revenue and earnings of the combined entity as though the business combination(s) that occurred during the current year occurred as of the beginning of the comparable prior annual reporting period only. Additionally, the new standard expands the supplemental pro forma disclosures required by the authoritative guidance to include a description of the nature and amount of material, nonrecurring pro forma adjustments directly attributable to the business combination in the reported pro forma revenue and earnings. We adopted the new guidance effective January 1, 2011. Our adoption of this standard did not have a material effect on our financial condition or consolidated results of operations. However, it may result in additional disclosures in the event that we enter into a business combination that is material either on an individual or aggregate basis.

In June 2011, the FASB issued new guidance which requires the netting of any unrecognized tax benefits against all available same-jurisdiction deferred income tax carryforward assets that comprehensivewould apply if the uncertain tax positions were settled. We adopted this standard on January 1, 2014. As of December 31, 2014, we netted an unrecognized tax benefit of $94,784 against same-jurisdiction non-current deferred income be presented either in a single continuoustax assets. In our December 31, 2013 consolidated statement of comprehensivefinancial position, we reclassified $74,196 from "other non-current liabilities" to non-current "deferred income or in two separate consecutive statements, thus eliminating the option of presenting the components of comprehensive income as part of the statement of changes in stockholders’ equity. In addition, the new guidance requires that the reclassification adjustments for items that are reclassified from accumulated other comprehensive incometax assets, net" to net income be presented on the face of the financial statements. In December 2011, the FASB deferred the new requirements relatedconform to the presentation of reclassification adjustments. The requirement to present comprehensive income either in a single continuous statement of comprehensive income or in two separate consecutive statements has not been deferred and will be effective on a retrospective basis for periods beginning on or after January 1, 2012.current period's presentation. The adoption of this standard affects financial statement presentation only and will havehad no effect on our financial condition or consolidated results of operations.

operations or stockholder's equity.


New Accounting Pronouncement

In September 2011,May 2014, the FASB issued new guidance related to goodwill impairment testing. Thisa standard allows, but does not require, an entity to first assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, after assessing the totality of events or circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the two-step impairment test is unnecessary. However, if an entity concludes otherwise, then it is required to perform the first step of the two-step impairment test by calculating the fair value of the reporting unit and comparing the fair valueon revenue from contracts with the carrying amount of the reporting unit. If the carrying amount of a reporting unit exceeds its fair value, then the entity is required to perform the second step of the goodwill impairment test to measure the amount of the impairment loss, if any.customers. The new standard gives an entitysets forth a single comprehensive model for recognizing and reporting revenue. The standard also requires additional financial statement disclosures that will enable users to understand the optionnature, amount, timing and uncertainty of revenue and cash flows relating to bypass the qualitative assessment for any reporting unit in any period and proceed directly to performing the first step of the two-step goodwill impairment test. An entity may resume performing the qualitative assessment in any subsequent period. Thiscustomer contracts. The new standard will be effective for periods beginning on or after January 1, 2012 and2017. Early adoption is not permitted. The standard allows for two methods of adoption: the full retrospective adoption, which requires the standard to be applied to each prior period presented, or the modified retrospective adoption, which requires the cumulative effect of adoption to be recognized as an adjustment to opening retained earnings in the period of adoption. We are currently evaluating the effect the new standard will not have a material effect on our consolidated financial condition or consolidated results of operations.

In December 2011, the FASB issued guidance requiring enhanced disclosuresstatements and related to the nature of an entity’s rights to offset and any related arrangements associated with its financial instruments and derivative instruments. The new guidance requires the disclosure of the gross amounts subject to rights of set-off, amounts offset in accordance with the accounting standards followed and the related net exposure. The new guidance will be effective for periods beginning on or after January 1, 2013. The adoption of this standard affects financial statement disclosures only and will have no effect on our financial condition or consolidated results of operations.

disclosures.


Forward Looking Statements

The statements contained in this Annual Report on Form 10-K that are not historical facts are forward-looking statements (within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended) that involve risks and uncertainties. Such forward-looking statements may be identified by, among other things, the use of forward-looking terminology such as “believes,” “expects,” “may,” “could,” “would,” “plan,” “intend,” “estimate,” “predict,” “potential,” “continue,” “should” or “anticipates” or the negative thereof or other

variations thereon or comparable terminology, or by discussions of strategy that involve risks and uncertainties. From time to time, we or our representatives have made or may make forward-looking statements, orally or in writing.

Such forward-looking statements may be included in various filings made by us with the Securities and Exchange Commission, or press releases or oral statements made by or with the approval of one of our authorized executive officers. These forward-looking statements, such as statements regarding anticipated future revenues or operating margins, contract percentage completions, earnings, capital expenditures, liquidity, plans, objectives and other statements regarding matters that are not historical facts, involve predictions.are based on our current expectations, estimates and projections, management’s beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Our actual results, performance or achievements could differ materially from the results expressed in, or implied by, these forward-looking statements. There are a number of important factors that could cause our results to differ materially from those indicated by such forward-looking statements, including, but not limited to:
competition from other service providers;
the risk that our operating margin may decline and we may not be able to sustain our current level of profitability;
the risk of liability or damage to our reputation resulting from security breaches;
any possible failure to comply with or adapt to changes in healthcare-related data protection and privacy laws;
the loss of customers, especially as a few customers account for a large portion of our revenues;
the risk that we may not be able to keep pace with the rapidly evolving technological environment;

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the rate of growth in the use of technology in business and the type and level of technology spending by our clients;
mispricing of our services, especially as an increasing percentage of our revenues are derived from fixed-price contracts;
the risk that we might not be able to maintain effective internal controls, including as we acquire and integrate other companies;
our inability to successfully acquire or integrate target companies;
system failure or disruptions in our communications or information technology;
the risk that we may lose key executives and not be able to enforce non-competition agreements with them;
competition for hiring highly-skilled technical personnel;
possible failure to provide end-to-end business solutions and deliver complex and large projects for our clients;
the risk of reputational harm to us;
our revenues being highly dependent on clients concentrated in certain industries, including financial services and healthcare, and located primarily in the United States and Europe;
risks relating to our global operations, including our operations in India;
the effects of fluctuations in the Indian rupee and other currency exchange rates;
the effect of our use of derivative instruments;
the risk of war, terrorist activities, pandemics and natural disasters;
the possibility that we may be required, as a result of our indebtedness, or otherwise choose to repatriate foreign earnings or that our foreign earnings or profits may become subject to U.S. taxes;
the possibility that we may lose certain tax benefits provided to companies in our industry by the Indian government;
the risk that we may not be able to enforce or protect our intellectual property rights, or that we may infringe upon the intellectual property rights of others;
changes in domestic and international regulations and legislation relating to immigration and anti-outsourcing;
increased regulation of the financial services and healthcare industries, as well as other industries in which our clients operate; and
the factors set forth in Part I, in the section entitled “Item 1A. Risk Factors” in this report.
You are advised to consult any further disclosures we make on related subjects in the reports we file with the Securities and Exchange Commission, including this report in the sections titled “Part I, Item 1. Business,” “Part I, Item 1A. Risk Factors” and “Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.” We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws. There are a number of important factors that could cause our results to differ materially from those indicated by such forward-looking statements. These factors include those set forth in Part I, in the section entitled Item 1A. “Risk Factors”.


Item 7A.Quantitative and Qualitative Disclosures About Market Risk

Item 7A.    Quantitative and Qualitative Disclosures about Market Risk.
We are exposed to foreign currency exchange rate risk in the ordinary course of doing business as we transact or hold a portion of our funds in foreign currencies, particularly the Indian rupee. Accordingly, we periodically evaluate the need for hedging strategies, including the use of derivative financial instruments, to mitigate the effect of foreign currency exchange rate fluctuations and expect to continue to use such instruments in the future to reduce foreign currency exposure to appreciation or depreciation in the value of certain foreign currencies. All hedging transactions are authorized and executed pursuant to regularly reviewed policies and procedures.

We have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of certain Indian rupee denominated payments in India. Cognizant India converts U.S. dollar receipts from intercompany billings to Indian rupees to fund local expenses. These U.S. dollar / Indian rupee hedges are intended to partially offset the impact of movement of exchange rates on future operating costs. As of December 31, 2011 and December 31, 2010,2014, the notional value and weighted average contract rates of these contracts was $3,503.5 million and $2,160.0 million, respectively. The outstanding contractswere as follows:
 Notional Value (in thousands) Weighted Average Contract Rate (Indian rupee to U.S. dollar)
2015$1,320,000
 60.8
2016720,000
 68.1
2017420,000
 71.8
Total$2,460,000
 64.8

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As of December 31, 2011 are scheduled to mature each month during 2012, 2013, 2014 and 2015. At December 31, 2011 and December 31, 2010,, the net unrealized (loss) gainloss on our outstanding foreign exchange forward contracts was ($385.6) million and $32.3 million, respectively. The change in the net unrealized gain (loss) position from December 31, 2010 to December 31, 2011 was attributed to the depreciation of the Indian rupee versus the U.S. dollar in the latter part of 2011.$102.6 million. Based upon a sensitivity analysis of our foreign exchange forward contracts at December 31, 2011,2014, which estimates the fair value of the contracts based upon market exchange rate fluctuations, a 10.0% change in the foreign currency exchange rate against the U.S. dollar with all other variables held constant would have resulted in a change in the fair value of approximately $291.1$222.3 million.

Our foreign subsidiaries are exposed to foreign currency exchange rate risk for transactions denominated in currencies other than the functional currency of the respective subsidiary. We also use foreign exchange forward contracts to hedge balance sheet exposure to certain monetary assets and liabilities denominated in currencies other than the functional currency of the subsidiary. These contracts are not designated as hedges and are intended to offset the foreign currency exchange gains or losses upon remeasurement of these net monetary assets. We entered into a series of foreign exchange forward contracts scheduled to mature in 20122015 which are primarily used to hedge our Indian rupeeforeign currency denominated net monetary assets. At December 31, 2011,2014, the notional value of the outstanding contracts was $234.2$215.6 million and the related fair value was an asset of $30.7$2.0 million. Based upon a sensitivity analysis of our foreign exchange forward contracts at December 31, 2011,2014, which estimates the fair value of the contracts based upon market exchange rate fluctuations, a 10.0% change in the foreign currency exchange rate against the U.S. dollar with all other variables held constant would have resulted in a change in the fair value of approximately $18.6$21.1 million.

There were no off-balance sheet transactions, arrangements or other relationships with unconsolidated entities or other persons in 2011, 2010


In the fourth quarter of 2014, we entered into the Credit Agreement providing for a $1,000 million unsecured Term Loan and 2009 that would have affected our liquidity ora $750.0 million unsecured Revolving Facility. The Term Loan and the availability of or requirements for capital resources.

We do not believe we are exposed to material direct risks associated with changes in interest rates other than with our cash and cash equivalents and short-term investments.Revolving Facility both mature on November 20, 2019. As of December 31, 2011,2014, we had approximately $2,432.3have drawn down $650.0 million under the Revolving Facility. The Credit Agreement requires interest to be paid at either the base rate or the Eurocurrency rate, plus a margin. The margin over the base rate is 0.00%, and the margin over the Eurocurrency rate ranges from 0.75% to 1.125%, depending on our debt ratings (or, if we have not received debt ratings, from 0.875% to 1.00%, depending on our debt to total stockholders' equity ratio). Thus, our debt exposes us to market risk from changes in interest rates. We performed a sensitivity analysis to determine the effect of interest rate fluctuations on our interest expense. A 10% change in interest rates, with all other variables held constant, would have resulted in a 1.5% change to our reported interest expense.

In addition, our cash, and cash equivalents and short-term investments most of which are impacted almost immediately bysubject to market risk from changes in short-term interest rates.

As of December 31, 2014, a 10% change in interest rates, with all other variables held constant, would result in a change in the fair market value of our available-for-sale investment securities of approximately $1.9 million.


Information provided by the sensitivity analysis does not necessarily represent the actual changes that would occur under normal market conditions.
We typically invest in highly ratedhighly-rated securities and our policy generally limits the amount of credit exposure to any one issuer. Our investment policy requires investments to be investment grade with the objective of minimizing the potential risk of principal loss. We may sell our investments prior to their stated maturities for strategic purposes, in anticipation of credit deterioration, or for duration management. As of December 31, 2011,2014, our short-term investments totaled $1,121.4$1,764.6 million. Our investment portfolio is comprised primarily comprised of time deposits, mutual funds invested in fixed income securities and U.S. dollar denominated corporate bonds, municipal bonds, certificates of deposit, commercial paper, debt issuances by the U.S. government, and U.S. government agencies, debt issuances by foreign governments and supranational entities and asset-backed securities.

The asset-backed securities included Government National Mortgage Association (GNMA) mortgage backed securities and securities backed by auto loans, credit card receivables, and other receivables.

Item 8.Financial Statements and Supplementary Data

The financial statements required to be filed pursuant to this Item 8 are appended to this Annual Report on Form 10-K. A list of the financial statements filed herewith is found in Part IV, “Item 15. Exhibits, Financial Statements and Financial Statement Schedule”.

Item 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Not applicable.


55

Table of Contents

Item 9A.Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management under the supervision and with the participation of our chief executive officer and our chief financial officer, evaluated the design and operating effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended, or the Exchange Act) as of December 31, 2011.2014. Based on this evaluation, our chief executive officer and our chief financial officer concluded that, as of December 31, 2011,2014, our disclosure controls and procedures were effective to ensure that information required to be disclosed by us in our reports that we file or submit under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (ii) accumulated and communicated to our management, including our chief executive officer and our chief financial officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

No changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended December 31, 20112014 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Management’s Responsibility for Financial Statements

Our management is responsible for the integrity and objectivity of all information presented in this annual report. The consolidated financial statements were prepared in conformity with accounting principles generally

accepted in the United States of America and include amounts based on management’s best estimates and judgments. Management believes the consolidated financial statements fairly reflect the form and substance of transactions and that the financial statements fairly represent the Company’s financial position and results of operations.

The Audit Committee of the Board of Directors, which is composed solely of independent directors, meets regularly with the Company’s independent registered public accounting firm and representatives of management to review accounting, financial reporting, internal control and audit matters, as well as the nature and extent of the audit effort. The Audit Committee is responsible for the engagement of the independent registered public accounting firm. The independent registered public accounting firm has free access to the Audit Committee.

Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is defined in Rule 13a-15(f) orand 15d-15(f) of the Exchange Act and is a process designed by, or under the supervision of, our chief executive and chief financial officers and effected by our Board of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles and includes those policies and procedures that:

Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of our assets;

Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of our management and directors; and

Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

Our management assessed the effectiveness of the company’sCompany’s internal control over financial reporting as of December 31, 2011.2014. In making this assessment, the Company’s management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) inInternal Control-Integrated Framework.Framework (2013)

. The scope of management's assessment of the effectiveness of our internal control over financial reporting included all of our consolidated operations except for the operations of TriZetto, which we acquired in November 2014. TriZetto's operations represented approximately 28.1% of our consolidated total assets and 0.8% of our consolidated revenues as of and for the year ended December 31, 2014.

Based on its evaluation, our management has concluded that, as of December 31, 2011,2014, our internal control over financial reporting was effective. The effectivenessPricewaterhouseCoopers LLP, the independent registered public accounting firm that audited the

56

Table of Contents

financial statements included in this annual report, has issued an attestation report on our internal control over financial reporting, as of December 31, 2011 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included on page F-2.


Inherent Limitations of Internal Controls


Because of its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. Projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Item 9B.Other Information


None.


57


PART III


Item 10.Directors, Executive Officers and Corporate Governance

The information relating to our directors and nominees for election as directors under the heading “Election of Directors” in our definitive proxy statement for the 20122015 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement. The information relating to our executive officers in response to this item is contained in part under the caption “Our Executive Officers” in Part I of this Annual Report on Form 10-K and the remainder is incorporated herein by reference to our definitive proxy statement for the 20122015 Annual Meeting of Stockholders under the headings “Section 16(a) Beneficial Ownership Reporting Compliance,” “Corporate Governance-Code of Ethics” and “Committees of the Board-Audit Committee.”

We have adopted a written code of business conduct and ethics, entitled “Cognizant’s Core Values and Standards of Business Conduct,” that applies to all of our employees, including our principal executive officer, principal financial officer, principal accounting officer and controller, or persons performing similar functions. We make available our code of business conduct and ethics free of charge through our website which is located atwww.cognizant.com. We intend to disclosepost on our website all disclosures that are required by law or NASDAQ Stock Market listing standards concerning any amendments to, or waivers from, any provision of our code of business conduct and ethics that are required to be publicly disclosed pursuant to rules of the SEC and the NASDAQ Global Select Market by filing such amendment or waiver with the SEC and by posting it on our website.ethics.

Item 11.Executive Compensation

The discussion under the headingheadings “Executive Compensation,” “Compensation Committee Report,” “Executive Compensation Tables” and “Compensation Committee Interlocks and Insider Participation” in our definitive proxy statement for the 20122015 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.


Item 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

The discussion under the heading “Security Ownership of Certain Beneficial Owners and Management” and “Executive Compensation Tables-Equity Compensation Plan Information” in our definitive proxy statement for the 20122015 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.


Item 13.Certain Relationships and Related Transactions, and Director Independence

The discussion under the headingheadings “Certain Relationships and Related TransactionsPerson Transactions" and Director"Corporate Governance - Determination of Independence” in our definitive proxy statement for the 20122015 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.


Item 14.Principal Accountant Fees and Services

The discussion under the heading “Independent Registered Public Accounting Firm Fees and Other Matters” in our definitive proxy statement for the 20122015 Annual Meeting of Stockholders is incorporated herein by reference to such proxy statement.


58


PART IV


Item 15.Exhibits, Financial Statement Schedules

(a)

    (1) Consolidated Financial Statements.

          Reference is made to the Index to Consolidated Financial Statements on Page F-1.

    (2) Consolidated Financial Statement Schedule.

          Reference is made to the Index to Financial Statement Schedule on Page F-1.

    (3) Exhibits.

          Reference is made to the Index to Exhibits on Page 71.

61.

Schedules other than as listed above are omitted as not required or inapplicable or because the required information is provided in the consolidated financial statements, including the notes thereto.



59


SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized this 27th day of February, 2012.

authorized.
COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION
By: 
    /s//S/    FRANCISCO D’SOUZA D’SOUZA
 Francisco D’Souza,
 Chief Executive Officer
 (Principal Executive Officer)
Date:February 27, 2015

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

Signature

 

Title

 

Date

SignatureTitleDate

/s/    FRANCISCO D’SOUZA

Francisco D’Souza

 

Chief Executive Officer and Director

(Principal Executive Officer)

 February 27, 20122015

/s/    GORDON COBURN

Gordon Coburn

Francisco D’Souza
 President
 February 27, 2012

/s/    KAREN MCLOUGHLIN

Karen McLoughlinCLOUGHLIN

 

Chief Financial Officer

(Principal Financial and Accounting Officer)

 February 27, 20122015
Karen McLoughlin

/s/    JOHN E. KLEIN

John E. Klein

 Chairman of the Board and Director February 27, 20122015
John E. Klein

/s/    LAKSHMI NARAYANAN

Lakshmi Narayanan

 Vice Chairman of the Board and Director February 27, 20122015
Lakshmi Narayanan

/s/    THOMAS M. WENDEL

Thomas M. Wendel

 Director February 27, 20122015
Thomas M. Wendel

/s/    ROBERT W. HOWE

Robert W. Howe E. W

EISSMAN
 Director February 27, 20122015

/s/    ROBERT E. WEISSMAN

Robert E. Weissman

/s/    J

OHN N. FOX, JR.
 Director February 27, 20122015

/s/    JOHN N. FOX, JR.

John N. Fox, Jr.

/s/    M

AUREEN  BREAKIRON-EVANS
 Director February 27, 20122015
Maureen Breakiron-Evans

/s/    MAUREEN  BREAKIRON-EVANS

Maureen Breakiron-EvansICHAEL

 PATSALOS-FOX
 Director February 27, 20122015
Michael Patsalos-Fox
/s/    LEO S. MACKAY, JR.
DirectorFebruary 27, 2015
Leo S. Mackay, Jr.



60


EXHIBIT INDEX

    Incorporated by Reference  
Number Exhibit Description Form File No. Exhibit Date 
Filed or Furnished
Herewith
2.1 Stock Purchase Agreement, by and among TZ Holdings, L.P., TZ US Parent, Inc. and Cognizant Domestic Holdings Corporation, dates as of September 14, 2014 8-K 000-24429 2.1
 9/15/2014  
3.1 Restated Certificate of Incorporation 8-K 000-24429 3.2
 9/17/2013  
3.2 Amended and Restated By-laws of the Company, as amended on June 4, 2013 8-K 000-24429 3.2
 6/5/2013  
4.1 Specimen Certificate for shares of Class A common stock S-4/A 333-101216 4.2
 1/30/2003  
10.1† Form of Indemnification Agreement for Directors and Officers 10-Q 000-24429 10.1
 8/7/2013  
10.2† Form of Amended and Restated Executive Employment and Non-Disclosure, Non-Competition, and Invention Assignment Agreement, between the Company and each of the following Executive Officers: Lakshmi Narayanan, Francisco D'Souza, Gordon Coburn, Karen McLoughlin, Ramakrishnan Chandrasekaran, Rajeev Mehta, Malcolm Frank, Steven Schwartz, Sridhar Thiruvengadam 10-K 000-24429 10.4
 2/26/2013  
10.3† Amended and Restated 1999 Incentive Compensation Plan (as Amended and Restated Through April 26, 2007) 8-K 000-24429 10.1
 6/8/2007  
10.4† 2004 Employee Stock Purchase Plan (as amended and restated effective as of April 1, 2013) 8-K 000-24429 10.1
 6/5/2013  
10.5† Form of Stock Option Certificate 10-Q 000-24429 10.1
 11/8/2004  
10.6 Distribution Agreement between IMS Health Incorporated and the Company, dated January 7, 2003 S-4/A 333-101216 10.13
 1/9/2003  
10.7† Amended and Restated Key Employees’ Stock Option Plan Amendment No. 1, which became effective on March 2, 2007 10-Q 000-24429 10.2
 5/10/2007  
10.8† Amended and Restated Non-Employee Directors’ Stock Option Plan Amendment No. 1, which became effective on March 2, 2007 10-Q 000-24429 10.3
 5/10/2007  
10.9† Form of Performance Unit Award for grants to certain executive officers 8-K 000-24429 10.1
 12/7/2007  
10.10† Form of Stock Unit Award Agreement pursuant to the Cognizant Technology Solutions Corporation Amended and Restated 1999 Incentive Compensation Plan 8-K 000-24429 10.1
 9/5/2008  
10.11† The Cognizant Technology Solutions Executive Pension Plan, as amended and restated 8-K 000-24429 10.2
 12/5/2008  
10.12† Cognizant Technology Solutions Corporation 2009 Incentive Compensation Plan 8-K 000-24429 10.1
 6/11/2009  
10.13† First Amendment to Cognizant Technology Solutions Corporation 2009 Incentive Compensation Plan (effective March 1, 2014) 8-K 000-24429 10.1
 6/5/2014  


61

Table of Contents

Exhibit No.

 

Description of Exhibit

    3.1 Restated Certificate of Incorporation. (IncorporatedIncorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K dated February 13, 2003.)
    3.2Reference Amended and Restated By-laws of the Company, as amended on April 18, 2008. (Incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K dated April 18, 2008.)
    3.3Number Amendment to Restated Certificate of Incorporation dated May 26, 2004. (Incorporated by reference to Exhibit 3.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2004.)
    3.4Amendment to Restated Certificate of Incorporation dated June 13, 2006. (Incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 8-K dated June 13, 2006.)
    3.5Amendment to Restated Certificate of Incorporation dated June 2, 2011. (Incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K dated June 2, 2011.)
    3.6Amendment to Amended and Restated By-laws of the Company, as amended, dated June 2, 2011. (Incorporated by reference to Exhibit 3.2 to the Company’s Current Report on Form 8-K dated June 2, 2011.)
    4.1Rights Agreement, dated March 5, 2003, between the Company and American Stock Transfer & Trust Company, as Rights Agent, which includes the Certificate of Designations for the Series A Junior Participating Preferred Stock as Exhibit A, the Form of Right Certificate as Exhibit B and the Summary of Rights to Purchase Preferred Shares as Exhibit C (Incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K dated March 5, 2003.)
    4.2Specimen Certificate for shares of Class A common stock. (Incorporated by reference to Exhibit 4.2 to the Company’s Amendment Number 4 to the Company’s Form S-4 dated
January 30, 2003.)
  10.1*Description Form of Indemnification Agreement for Directors and Officers. (Incorporated by reference to Exhibit 10.1 to the Company’s Registration Statement on Form S-1 (File Number 333-49783) which became effective on June 18, 1998.)
  10.2* Amended and Restated Cognizant Technology Solutions Key Employees’ Stock Option Plan. (Incorporated by reference to Exhibit 10.2 to the Company’s Registration Statement on Form S-1 (File Number 333-49783) which became effective on June 18, 1998.)
  10.3*File No. Amended and Restated Cognizant Technology Solutions Non-Employee Directors’ Stock Option Plan. (Incorporated by reference to Exhibit 10.3 to the Company’s Registration Statement on Form S-1 (File Number 333-49783) which became effective on June 18, 1998.)
  10.4* Form of Severance and Non-Competition Agreement between the Company and each of its Executive Officers. (Incorporated by reference to Exhibit 10.9 to the Company’s Registration Statement on Form S-1 (File Number 333-49783) which became effective on June 18, 1998.)
  10.5*Date Amended and Restated 1999 Incentive Compensation Plan (As Amended and Restated Through April 26, 2007). (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated June 7, 2007.)Filed or Furnished
Herewith
  10.6*10.14† 2004 Employee Stock Purchase Plan (as amended and restated effective as of April 1, 2010). (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K dated June 1, 2010.)
  10.7*Form of Stock Option Certificate. (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2004.)

Exhibit No.

Description of Exhibit

  10.8*The Cognizant Technology Solutions Executive Pension Plan. (Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2005.)
  10.9 Distribution Agreement between IMS Health Incorporated and the Company dated January 7, 2003. (Incorporated by reference to Exhibit 10.13 to the Company’s Amendment Number 4 to the Company Form S-4 dated January 30, 2003.)
  10.10*Form of Stock Option Agreement between the Company and Lakshmi Narayanan pursuant to which stock options were granted on February 5, 2003. (Incorporated by reference to Exhibit 10.11 to the Company’s Form 10-K dated March 12, 2004.)
  10.11*Form of Stock Option Agreement between the Company and Francisco D’Souza pursuant to which stock options were granted on February 5, 2003. (Incorporated by reference to Exhibit 10.13 to the Company’s Form 10-K dated March 12, 2004.)
  10.12*Severance and Noncompetition Agreement between the Company and Ramakrishnan Chandrasekaran dated December 13, 2004. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated December 17, 2004.)
  10.13*Amended and Restated 1999 Incentive Compensation Plan Amendment No. 1, which became effective on March 2, 2007. (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2007.)
  10.14*Amended and Restated Key Employees’ Stock Option Plan Amendment No. 1, which became effective on March 2, 2007. (Incorporated by reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2007.)
  10.15*Amended and Restated Non-Employee Directors’ Stock Option Plan Amendment No. 1, which became effective on March 2, 2007. (Incorporated by reference to Exhibit 10.3 to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2007.)
  10.16*Severance and Noncompetition Agreement with Rajeev Mehta dated July 23, 2007. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated July 18, 2007.)
  10.17*Form of Performance Unit Award for grants to certain executive officers. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K dated December 6, 2007.)
  10.18*Form of Stock Unit Award Agreement pursuant to the Cognizant Technology Solutions Corporation Amended and Restated 1999 Incentive Compensation Plan. (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K dated September 4, 2008.)
  10.19*Form ofSecond Amendment to Severance and Noncompetition Agreements with the Named Executive Officers. (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K dated December 3, 2008.)
  10.20*The Cognizant Technology Solutions Executive Pension Plan, as amended and restated. (Incorporated by reference to Exhibit 10.2 to the Company’s Form 8-K dated December 3, 2008.)
  10.21*Cognizant Technology Solutions Corporation 2009 Incentive Compensation Plan. (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 3, 2010.)Plan (effective September 18, 2014)Filed
  10.22*10.15† Form of Cognizant Technology Solutions Corporation Stock Option Agreement. (Incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed July 6, 2010.

Exhibit No.

Agreement
 

Description of Exhibit

8-K
000-2442910.1
7/6/2009
  10.23*10.16† Form of Cognizant Technology Solutions Corporation Notice of Grant of Stock Option. (Incorporated by reference to Exhibit Option8-K000-2442910.2 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
7/6/2009
  10.24*10.17† Form of Cognizant Technology Solutions Corporation Restricted Stock Unit Award Agreement Time-Based Vesting. (Incorporated by reference to Exhibit Vesting8-K000-2442910.3 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
7/6/2009
  10.25*10.18† Form of Cognizant Technology Solutions Corporation Notice of Award of Restricted Stock Units Time-Based Vesting. (Incorporated by reference to Exhibit Vesting8-K000-2442910.4 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
7/6/2009
  10.26*10.19† Form of Cognizant Technology Solutions Corporation Restricted Stock Unit Award Agreement Performance-Based Vesting. (Incorporated by reference to Exhibit Vesting8-K000-2442910.5 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
7/6/2009
  10.27*10.20† Form of Cognizant Technology Solutions Corporation Notice of Award of Restricted Stock Units Performance-Based Vesting. (Incorporated by reference to Exhibit Vesting8-K000-2442910.6 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
7/6/2009
10.21†Form of Restricted Stock Unit Award Agreement Non-Employee Director Deferred Issuance8-K000-2442910.7
7/6/2009
  10.28*10.22† Form of Cognizant Technology Solutions Corporation Notice of Award of Restricted Stock Units Non-Employee Director Deferred Issuance. (Incorporated by reference to Exhibit Issuance8-K000-2442910.8 to the Company’s Current Report on Form 8-K filed July 6, 2010.)
7/6/2009
10.23†Credit Agreement, dated as of November 20, 2014 among Cognizant Technology Solutions Corporation, the lenders party thereto and JPMorgan Chase Bank, N.A. as administrative agent for the Lenders8-K000-2442910.1
11/20/2014
21.1 † List of subsidiaries of the Company.CompanyFiled
23.1 † Consent of PricewaterhouseCoopers LLP.LLPFiled
31.1 † Certification Pursuant to Rule 13a-14(a) and 15d-14(a) of the Exchange Act, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (Chief Executive Officer).Filed
31.2 † Certification Pursuant to Rule 13a-14(a) and 15d-14(a) of the Exchange Act, as Adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (Chief Financial Officer).Filed
32.1 †† Certification Pursuant to 18 U.S.C. Section 1350 (Chief Executive Officer).Furnished
32.2 †† Certification Pursuant to 18 U.S.C. Section 1350 (Chief Financial Officer).
Furnished
101.INS XBRL Instance Document
Filed
101.SCH XBRL Taxonomy Extension Schema Document
Filed
101.CAL XBRL Taxonomy Extension Calculation Linkbase Document
Filed
101.DEF XBRL Taxonomy Extension Definition Linkbase DocumentFiled


62

Table of Contents

Incorporated by Reference
NumberExhibit DescriptionFormFile No.ExhibitDateFiled or Furnished
Herewith
101.LAB XBRL Taxonomy Extension Label Linkbase Document
Filed
101.PRE XBRL Taxonomy Extension Presentation Linkbase DocumentFiled

*
A management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant to Item 15(a)(3) of Form 10-K.
Filed herewith. All other exhibits previously filed.
††Furnished herewith.



63


COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

AND FINANCIAL STATEMENT SCHEDULE

  Page 
Page

Consolidated Financial Statements:

  

Report of Independent Registered Public Accounting Firm

   F-2

Consolidated Statements of Financial Position as of December 31, 20112014 and 2010

2013
   F-3

Consolidated Statements of Operations for the years ended December 31, 2011, 20102014, 2013 and 2009

2012
   F-4
Consolidated Statements of Comprehensive Income for the years ended December 31, 2014, 2013 and 2012  F-5

Consolidated Statements of Stockholders’ Equity for the years ended December  31, 2011, 20102014, 2013 and 2009

2012
   F-5F-6

Consolidated Statements of Cash Flows for the years ended December 31, 2011, 20102014, 2013 and 2009

F-6

Notes to Consolidated Financial Statements

2012
   F-7
Notes to Consolidated Financial StatementsF-8
Financial Statement Schedule: 

Financial Statement Schedule:

Schedule of Valuation and Qualifying Accounts

   F-32F-37




F-1


Report of Independent Registered Public Accounting Firm

To the Board of Directors and Stockholders of Cognizant Technology Solutions Corporation:


In our opinion, the consolidated financial statements listed in the accompanying indexappearing under Item 15(a)(1) present fairly, in all material respects, the financial position of Cognizant Technology Solutions Corporation (the “Company”"Company") and its subsidiaries at December 31, 20112014 and December 31, 2010,2013, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 20112014 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the accompanying indexpresents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2011,2014, based on criteria established inInternal Control—Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company’sCompany's management is responsible for these financial statements and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Report on Internal Control Over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on these financial statements, on the financial statement schedule, and on the Company’sCompany's internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.


A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.


Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

PRICEWATERHOUSECOOPERS


As described in Management’s Report on Internal Control over Financial Reporting appearing in Item 9A, management has excluded TriZetto US Parent, Inc. and its subsidiaries (“TriZetto”) from its assessment of internal control over financial reporting as of December 31, 2014, because it was acquired by the Company in a purchase business combination on November 20, 2014. We have also excluded TriZetto from our audit of internal control over financial reporting. TriZetto is a consolidated entity whose total assets and total revenues represent 28.1% and 0.8%, respectively, of the related consolidated financial statement amounts as of and for the year ended December 31, 2014.

PricewaterhouseCoopers LLP


New York, New York

February 27, 2012

2015



F-2



COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

(in thousands, except par values)

   At December 31, 
   2011  2010 
Assets   

Current assets:

   

Cash and cash equivalents

  $1,310,906   $1,540,969  

Short-term investments

   1,121,358    685,419  

Trade accounts receivable, net of allowances of $24,658 and $20,991, respectively

   1,179,043    901,308  

Unbilled accounts receivable

   139,627    112,960  

Deferred income tax assets, net

   109,042    96,164  

Other current assets

   225,530    181,414  
  

 

 

  

 

 

 

Total current assets

   4,085,506    3,518,234  

Property and equipment, net of accumulated depreciation of $455,506 and $352,472, respectively

   758,034    570,448  

Goodwill

   288,772    223,963  

Intangible assets, net

   97,616    85,136  

Deferred income tax assets, net

   164,192    109,808  

Other noncurrent assets

   113,813    75,485  
  

 

 

  

 

 

 

Total assets

  $5,507,933   $4,583,074  
  

 

 

  

 

 

 
Liabilities and Stockholders’ Equity   

Current liabilities:

   

Accounts payable

  $72,205   $75,373  

Deferred revenue

   105,713    84,590  

Accrued expenses and other current liabilities

   1,031,787    770,763  
  

 

 

  

 

 

 

Total current liabilities

   1,209,705    930,726  

Deferred income tax liabilities, net

   3,339    4,946  

Other noncurrent liabilities

   342,003    62,971  
  

 

 

  

 

 

 

Total liabilities

   1,555,047    998,643  
  

 

 

  

 

 

 

Commitments and contingencies (See Note 13)

   

Stockholders’ equity:

   

Preferred stock, $.10 par value, 15,000 shares authorized, none issued

   —      —    

Class A common stock, $.01 par value, 1,000,000 shares authorized at December 31, 2011 and 500,000 shares authorized at December 31, 2010; 303,106 and 303,941 shares issued and outstanding at December 31, 2011 and 2010, respectively

   3,031    3,039  

Additional paid-in capital

   692,723    846,886  

Retained earnings

   3,582,526    2,698,908  

Accumulated other comprehensive income (loss)

   (325,394  35,598  
  

 

 

  

 

 

 

Total stockholders’ equity

   3,952,886    3,584,431  
  

 

 

  

 

 

 

Total liabilities and stockholders’ equity

  $5,507,933   $4,583,074  
  

 

 

  

 

 

 

 At December 31,
 2014 2013
Assets   
Current assets:   
Cash and cash equivalents$2,010,149
 $2,213,006
Short-term investments1,764,577
 1,534,467
Trade accounts receivable, net of allowances of $36,925 and $26,824, respectively1,968,680
 1,648,785
Unbilled accounts receivable324,584
 226,487
Deferred income tax assets, net329,694
 256,230
Other current assets352,613
 268,907
Total current assets6,750,297
 6,147,882
Property and equipment, net of accumulated depreciation of $852,124 and $719,336, respectively1,247,205
 1,081,164
Goodwill2,413,564
 444,236
Intangible assets, net953,749
 131,274
Deferred income tax assets, net144,438
 147,149
Other noncurrent assets209,663
 183,013
Total assets$11,718,916
 $8,134,718
Liabilities and Stockholders’ Equity   
Current liabilities:   
Accounts payable$145,687
 $113,394
Deferred revenue224,114
 182,893
Short-term debt700,002
 
Accrued expenses and other current liabilities1,522,291
 1,478,221
Total current liabilities2,592,094
 1,774,508
Deferred revenue, noncurrent80,956
 
Deferred income tax liabilities, net251,724
 21,170
Long-term debt937,500
 
Other noncurrent liabilities116,424
 203,249
Total liabilities3,978,698
 1,998,927
Commitments and contingencies (See Note 14)
 
Stockholders’ Equity:   
Preferred stock, $0.10 par value, 15,000 shares authorized, none issued
 
Class A common stock, $0.01 par value, 1,000,000 shares authorized, 609,398 and 607,729 shares issued and outstanding at December 31, 2014 and December 31, 2013, respectively6,094
 6,077
Additional paid-in capital555,558
 543,606
Retained earnings7,301,634
 5,862,367
Accumulated other comprehensive income (loss)(123,068) (276,259)
Total stockholders’ equity7,740,218
 6,135,791
Total liabilities and stockholders’ equity$11,718,916
 $8,134,718
The accompanying notes are an integral part of the consolidated financial statements.


F-3


COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

   Year Ended December 31, 
   2011  2010  2009 

Revenues

  $6,121,156   $4,592,389   $3,278,663  

Operating expenses:

    

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   3,538,622    2,654,569    1,849,443  

Selling, general and administrative expenses

   1,328,665    972,093    721,359  

Depreciation and amortization expense

   117,401    103,875    89,371  
  

 

 

  

 

 

  

 

 

 

Income from operations

   1,136,468    861,852    618,490  
  

 

 

  

 

 

  

 

 

 

Other income (expense), net:

    

Interest income

   39,249    25,793    15,895  

Other, net

   (6,568  (9,065  2,566  
  

 

 

  

 

 

  

 

 

 

Total other income (expense), net

   32,681    16,728    18,461  
  

 

 

  

 

 

  

 

 

 

Income before provision for income taxes

   1,169,149    878,580    636,951  

Provision for income taxes

   285,531    145,040    101,988  
  

 

 

  

 

 

  

 

 

 

Net income

  $883,618   $733,540   $534,963  
  

 

 

  

 

 

  

 

 

 

Basic earnings per share

  $2.91   $2.44   $1.82  
  

 

 

  

 

 

  

 

 

 

Diluted earnings per share

  $2.85   $2.37   $1.78  
  

 

 

  

 

 

  

 

 

 

Weighted average number of common shares outstanding—Basic

   303,277    300,781    293,304  

Dilutive effect of shares issuable under stock-based compensation plans

   7,074    8,356    7,811  
  

 

 

  

 

 

  

 

 

 

Weighted average number of common shares outstanding—Diluted

   310,351    309,137    301,115  
  

 

 

  

 

 

  

 

 

 

The accompanying notes are an integral part of the financial statements.

COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(in thousands)

   

Class A Common Stock

  Additional
Paid-in
Capital
  Retained
Earnings
   Accumulated
Other
Comprehensive
Income(Loss)
  Total 
       Shares      Amount      

Balance, December 31, 2008

   291,670   $2,917   $541,735   $1,430,405    $(9,479 $1,965,578  

Net income

   —      —      —      534,963     —      534,963  

Foreign currency translation adjustments

   —      —      —      —       11,922    11,922  

Change in unrealized gain on cash flow hedges, net of taxes of $550

   —      —      —      —       17,834    17,834  
        

 

 

 

Comprehensive income

        $564,719  
        

 

 

 

Common stock issued, stock-based compensation plans

   6,326    63    61,588    —       —      61,651  

Tax benefit, stock-based compensation plans

   —      —      32,672    —       —      32,672  

Stock-based compensation expense

   —      —      44,816    —       —      44,816  

Repurchases of common stock

   (765  (8  (16,251  —       —      (16,259
  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Balance, December 31, 2009

   297,231    2,972    664,560    1,965,368     20,277    2,653,177  

Net income

   —      —      —      733,540     —      733,540  

Foreign currency translation adjustments

   —      —      —      —       2,411    2,411  

Change in unrealized gain on cash flow hedges, net of taxes of $1,044

   —      —      —      —       12,313    12,313  

Change in unrealized gain on available-for-sale securities, net of taxes of $408

   —      —      —      —       597    597  
        

 

 

 

Comprehensive income

        $748,861  
        

 

 

 

Common stock issued, stock-based compensation plans

   7,529    75    107,009    —       —      107,084  

Tax benefit, stock-based compensation plans

   —      —      73,839    —       —      73,839  

Stock-based compensation expense

   —      —      56,984    —       —      56,984  

Repurchases of common stock

   (892  (9  (58,991  —       —      (59,000

Acquisition (See Note 2)

   73    1    3,485    —       —      3,486  
  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Balance, December 31, 2010

   303,941    3,039    846,886    2,698,908     35,598    3,584,431  

Net income

   —      —      —      883,618     —      883,618  

Foreign currency translation adjustments

   —      —      —      —       (7,839  (7,839

Change in unrealized (loss) gain on cash flow hedges, net of taxes of ($64,217)

   —      —      —      —       (353,762  (353,762

Change in unrealized gain on available-for-sale securities, net of taxes of $372

   —      —      —      —       609    609  
        

 

 

 

Comprehensive income

        $522,626  
        

 

 

 

Common stock issued, stock-based compensation plans

   4,513    45    79,506    —       —      79,551  

Tax benefit, stock-based compensation plans

   —      —      39,778    —       —      39,778  

Stock-based compensation expense

   —      —      90,232    —       —      90,232  

Repurchases of common stock

   (5,511  (55  (374,092  —       —      (374,147

Acquisition (See Note 2)

   163    2    10,413    —       —      10,415  
  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

Balance, December 31, 2011

   303,106   $3,031   $692,723   $3,582,526    $(325,394 $3,952,886  
  

 

 

  

 

 

  

 

 

  

 

 

   

 

 

  

 

 

 

  Year Ended December 31,
  2014 2013 2012
Revenues $10,262,681
 $8,843,189
 $7,346,472
Operating expenses:      
Cost of revenues (exclusive of depreciation and amortization expense shown separately below) 6,141,118
 5,265,469
 4,278,241
Selling, general and administrative expenses 2,037,021
 1,727,609
 1,557,646
Depreciation and amortization expense 199,664
 172,201
 149,089
Income from operations 1,884,878
 1,677,910
 1,361,496
Other income (expense), net:      
Interest income 62,444
 48,896
 44,514
Interest expense (2,468) 
 
Foreign currency exchange gains (losses), net (20,376) (41,130) (20,015)
Other, net (447) 2,241
 1,601
Total other income (expense), net 39,153
 10,007
 26,100
Income before provision for income taxes 1,924,031
 1,687,917
 1,387,596
Provision for income taxes 484,764
 459,339
 336,333
Net income $1,439,267
 $1,228,578
 $1,051,263
Basic earnings per share $2.37
 $2.03
 $1.74
Diluted earnings per share $2.35
 $2.02
 $1.72
Weighted average number of common shares outstanding—Basic 608,126
 604,015
 602,582
Dilutive effect of shares issuable under stock-based compensation plans
4,363

5,647
 9,140
Weighted average number of common shares outstanding—Diluted 612,489
 609,662
 611,722
The accompanying notes are an integral part of the consolidated financial statements.


F-4


COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

COMPREHENSIVE INCOME

(in thousands)

   Year Ended December 31, 
   2011  2010  2009 

Cash flows from operating activities:

    

Net income

  $883,618   $733,540   $534,963  

Adjustments to reconcile net income to net cash provided by operating activities:

    

Depreciation and amortization

   124,175    110,172    89,371  

Provision for doubtful accounts

   4,582    5,950    3,347  

Deferred income taxes

   (8,599  (51,909  (26,589

Stock-based compensation expense

   90,232    56,984    44,816  

Excess tax benefit on stock-based compensation plans

   (39,141  (71,919  (31,556

Other

   46,036    (7,598  (6,101

Changes in assets and liabilities:

    

Trade accounts receivable

   (284,167  (278,418  (98,451

Other current assets

   (99,224  (75,347  (42,778

Other assets

   (28,805  (24,296  (9,255

Accounts payable

   (8,593  18,597    6,675  

Other current and noncurrent liabilities

   195,038    348,898    207,883  
  

 

 

  

 

 

  

 

 

 

Net cash provided by operating activities

   875,152    764,654    672,325  
  

 

 

  

 

 

  

 

 

 

Cash flows (used in) investing activities:

    

Purchases of property and equipment

   (288,221  (185,512  (76,639

Purchases of investments

   (1,338,664  (934,185  (348,209

Proceeds from maturity or sale of investments

   859,404    706,670    98,697  

Acquisitions, net of cash acquired

   (82,800  (33,863  (68,613
  

 

 

  

 

 

  

 

 

 

Net cash (used in) investing activities

   (850,281  (446,890  (394,764
  

 

 

  

 

 

  

 

 

 

Cash flows (used in) provided by financing activities:

    

Issuance of common stock under stock-based compensation plans

   79,551    107,084    61,651  

Excess tax benefit on stock-based compensation plans

   39,141    71,919    31,556  

Repurchases of common stock

   (374,147  (59,000  (16,259
  

 

 

  

 

 

  

 

 

 

Net cash (used in) provided by financing activities

   (255,455  120,003    76,948  
  

 

 

  

 

 

  

 

 

 

Effect of currency translation on cash and cash equivalents

   521    2,272    11,355  
  

 

 

  

 

 

  

 

 

 

(Decrease) increase in cash and cash equivalents

   (230,063  440,039    365,864  

Cash and cash equivalents, at beginning of year

   1,540,969    1,100,930    735,066  
  

 

 

  

 

 

  

 

 

 

Cash and cash equivalents, at end of year

  $1,310,906   $1,540,969   $1,100,930  
  

 

 

  

 

 

  

 

 

 

Supplemental information:

    

Cash paid for income taxes during the year

  $248,229   $127,129   $120,544  
  

 

 

  

 

 

  

 

 

 

  Year Ended December 31,
  2014 2013 2012
Net income $1,439,267
 $1,228,578
 $1,051,263
Other comprehensive income (loss), net of tax:      
Foreign currency translation adjustments (58,845) 12,461
 15,133
Change in unrealized losses on cash flow hedges, net of taxes 213,251
 (47,183) 70,229
Change in unrealized losses and gains on available-for-sale securities, net of taxes (1,215) (1,854) 349
Other comprehensive income (loss) 153,191
 (36,576) 85,711
Comprehensive income $1,592,458
 $1,192,002
 $1,136,974
The accompanying notes are an integral part of the consolidated financial statements.


F-5


COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(in thousands)
  Class A Common Stock 
Additional
Paid-in
Capital
 
Retained
Earnings
 
Accumulated
Other
Comprehensive
Income (Loss)
  Total
  Shares     Amount 
Balance, December 31, 2011 606,212
 $6,062
 $689,692
 $3,582,526
 $(325,394) $3,952,886
Net income 
 
 
 1,051,263
 
 1,051,263
Other comprehensive income 
 
 
 
 85,711
 85,711
Common stock issued, stock-based compensation plans14,352
 144
 129,341
 
 
 129,485
Tax benefit, stock-based compensation plans 
 
 48,528
 
 
 48,528
Stock-based compensation expense 
 
 107,355
 
 
 107,355
Repurchases of common stock (17,204) (172) (520,673) 
 
 (520,845)
Balance, December 31, 2012 603,360
 6,034
 454,243
 4,633,789
 (239,683) 4,854,383
Net income 
 
 
 1,228,578
 
 1,228,578
Other comprehensive (loss) 
 
 
 
 (36,576) (36,576)
Common stock issued, stock-based compensation plans9,622
 96
 117,460
 
 
 117,556
Tax benefit, stock-based compensation plans 
 
 32,054
 
 
 32,054
Stock-based compensation expense 
 
 118,800
 
 
 118,800
Repurchases of common stock (5,253) (53) (178,951) 
 
 (179,004)
Balance, December 31, 2013 607,729
 6,077
 543,606
 5,862,367
 (276,259) 6,135,791
Net income 
 
 
 1,439,267
 
 1,439,267
Other comprehensive income 
 
 
 
 153,191
 153,191
Common stock issued, stock-based compensation plans and other6,677
 67
 101,388
 
 
 101,455
Tax benefit, stock-based compensation plans 
 
 24,006
 
 
 24,006
Stock-based compensation expense 
 
 134,825
 
 
 134,825
Repurchases of common stock (5,008) (50) (248,267) 
 
 (248,317)
Balance, December 31, 2014 609,398
 $6,094
 $555,558
 $7,301,634
 $(123,068) $7,740,218
The accompanying notes are an integral part of the consolidated financial statements.


F-6



COGNIZANT TECHNOLOGY SOLUTIONS CORPORATION
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
 Year Ended December 31,
 2014 2013 2012
Cash flows from operating activities:     
Net income$1,439,267
 $1,228,578
 $1,051,263
Adjustments to reconcile net income to net cash provided by operating activities:     
Depreciation and amortization208,067
 179,930
 156,588
Provision for doubtful accounts4,675
 3,571
 5,076
Deferred income taxes(99,580) (88,194) (117,908)
Stock-based compensation expense134,825
 118,800
 107,355
Excess tax benefits on stock-based compensation plans(23,549) (30,581) (48,373)
Other30,275
 52,544
 2,499
Changes in assets and liabilities:     
Trade accounts receivable(259,332) (258,469) (158,603)
Other current assets(118,592) (74,668) (29,833)
Other noncurrent assets19,121
 (24,338) (36,692)
Accounts payable25,681
 (12,123) 32,773
Other current and noncurrent liabilities112,152
 328,726
 208,438
Net cash provided by operating activities1,473,010
 1,423,776
 1,172,583
Cash flows from investing activities:     
Purchases of property and equipment(212,203) (261,626) (334,465)
Purchases of investments(2,497,299) (1,848,744) (1,428,508)
Proceeds from maturity or sale of investments2,240,245
 1,573,412
 1,252,821
Business combinations, net of cash acquired(2,691,437) (193,805) (59,894)
Net cash (used in) investing activities(3,160,694) (730,763) (570,046)
Cash flows from financing activities:     
Issuance of common stock under stock-based compensation plans101,455
 117,556
 129,484
Excess tax benefits on stock-based compensation plans23,549
 30,581
 48,373
Repurchases of common stock(248,317) (179,004) (520,845)
Proceeds from debt1,650,000
 
 
Repayments of debt(14,184) 
 
Debt issuance costs(9,093) 
 
Net cash provided by (used in) financing activities1,503,410
 (30,867) (342,988)
Effect of exchange rate changes on cash and cash equivalents(18,583) (19,217) (378)
(Decrease) increase in cash and cash equivalents(202,857) 642,929
 259,171
Cash and cash equivalents, beginning of year2,213,006
 1,570,077
 1,310,906
Cash and cash equivalents, end of period$2,010,149
 $2,213,006
 $1,570,077
      
Supplemental information:     
Cash paid for income taxes during the year$558,554
 $480,980
 $402,098
Cash interest paid during the year$105
 $
 $
The accompanying notes are an integral part of the consolidated financial statements.

F-7


Notes to Consolidated Financial Statements

(Dollars in thousands, except share data)

1.


Note 1 — Summary of Significant Accounting Policies

The terms “Cognizant,” “we,” “our,” “us” and the “Company”“the Company” refer to Cognizant Technology Solutions Corporation and its subsidiaries unless the context indicates otherwise.

Description of Business. Cognizant is We are a leading provider of custom information technology or IT,(IT), consulting and business process outsourcing services.services, dedicated to helping the world’s leading companies innovate and build stronger businesses. Our customers are primarily Global 2000 companies.clients engage us to help them operate more efficiently, provide solutions to critical business and technology problems, and help them drive technology-based innovation and growth. Our core competencies include Technology Strategyinclude: Business, Process, Operations and IT Consulting, Complex SystemsApplication Development and Systems Integration, Enterprise Software Package Implementation and Maintenance, Data Warehousing, Business Intelligence and Analytics,Information Management, or EIM, Application Testing, Application Maintenance, IT Infrastructure ManagementServices, or IT IS and Business and Knowledge Process Outsourcing.Services, or BPS. We tailor our services to specific industries and utilize an integrated global delivery model. This seamless global deliverysourcing model combines technical and account managementindustry-specific expertise, client service teams locatedbased on-site at the customer locationclient locations and delivery teams located at dedicated near-shore and offshore development andglobal delivery centers located primarily in India, China, the United States, Canada, Argentina, Hungary and the Philippines.centers.

Basis of Presentation and Principles of Consolidation. The consolidated financial statements are presented in accordance with generally accepted accounting principles in the United States of America, or U.S. GAAP, and reflect the consolidated financial position, results of operations, comprehensive income and cash flows of our consolidated subsidiaries for all periods presented. All intercompany balances and transactions have been eliminated in consolidation.

Stock Split. On February 4, 2014, our Board of Directors declared a two-for-one stock split of our Class A common stock in the form of a 100% stock dividend, which was paid on March 7, 2014 to stockholders of record as of February 21, 2014. The stock split has been reflected in the accompanying consolidated financial statements, and all applicable references as to the number of outstanding common shares and per share information herein, except par values, have been retroactively adjusted to reflect the stock split as if it occurred at the beginning of the earliest period presented. In addition, our stockholders’ equity accounts were restated to reflect the reclassification of an amount equal to the par value of the increase in issued common shares from the additional paid-in-capital account to the common stock accounts.
Cash and Cash Equivalents and Investments.Cash and cash equivalents consist of all cash balances, including money market funds and liquid instruments. Liquid instruments are classified as cash equivalents when their maturities at the date of purchase are three months or less and as short-term investments when their maturities at the date of purchase are greater than three months.

We determine the appropriate classification of our investments in marketable securities at the date of purchase and reevaluate such designation at each balance sheet date. We have classified and accounted for our marketable securities as available-for-sale. After consideration of our risk versus reward objectives, as well as our liquidity requirements, we may sell these securities prior to their stated maturities. As we view these marketable securities as available to support current operations, we classify such securities with maturities at the date of purchase beyond twelve months as short-term investments because such investments represent an investment in cash that is available for current operations. Non-marketable investments are classified as short-term investments when their maturities are between three and twelve months and as long-term investments when their maturities are greater than twelve months.

Available-for-sale securities are reported at fair value with changes in unrealized gains and losses recorded as a separate component of accumulated other comprehensive income (loss) until realized. We determine the cost of the securities sold based on the specific identification method. Trading securities are reported at fair value with any unrealized gains or losses related to the changes in fair value recorded in income or loss. Time deposits with financial institutions are valued at cost, which approximates fair value.

Interest and amortization of premiums and discounts for debt securities are included in interest income. We also evaluate our available-for-sale investments periodically for possible other-than-temporary impairment by reviewing factors such as the length of time and extent to which fair value has been below cost basis, the financial condition of the issuer, whether we intend to sell the security and whether it is more likely than not that we will be required to sell the security prior to recovery of its amortized cost basis. Once a decline in fair value is determined to be other-than-temporary, an impairment charge is generally recorded to income and a new cost basis in the investment is established.

Allowance for Doubtful Accounts. We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. The allowance for doubtful accounts is determined by evaluating the relative credit-worthiness of each customer, historical collections experience and other information, including the aging of the receivables. We evaluate the collectibility of our accounts receivable on an on-going basis and write-off accounts when they are deemed to be uncollectible.



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Unbilled Accounts Receivable.Unbilled accounts receivable represent revenues on contracts to be billed, in subsequent periods, as per the terms of the related contracts.

Short-term Financial Assets and Liabilities.Cash and cash equivalents, trade receivables, accounts payable and other accrued liabilities are short-term in nature and, accordingly, their carrying values approximate fair value.

Property and Equipment. Property and equipment are stated at cost, net of accumulated depreciation. Depreciation is calculated on the straight-line basis over the estimated useful lives of the assets. Leasehold improvements are amortized on a straight-line basis over the shorter of the term of the lease or the estimated useful life of the improvement. In India, leasehold land is leased by us from the government of India with lease terms ranging up to 99 years. Lease payments are made at the inception of the lease agreement and amortized over the lease term. Maintenance and repairs are expensed as incurred, while renewals and betterments are capitalized. Deposits paid towards acquisition of long-lived assets and the cost of assets not put in use before the balance sheet date are disclosed under the caption “capital work-in-progress” in Note 4.

Internal Use Software. Costs for software developed or obtained for internal use are capitalized, including the salaries and benefits of employeesWe capitalize certain costs that are directly involved inincurred to purchase, develop and implement internal-use software during the installation of such software. The capitalizedapplication development phase, which primarily includes coding and testing and certain data conversion activities. Capitalized costs are amortized on a straight-line basis over the lesseruseful life of three years or the software’s useful life.software. Costs incurred performing activities associated with the preliminary project stage activities, training, maintenancephases and all other post-implementation stage activitiesphases are expensed as incurred.

GoodwillBusiness Combinations. We allocateaccount for business combinations using the costacquisition method, which requires the identification of an acquired entitythe acquirer, the determination of the acquisition date, and the allocation of the purchase price paid by the acquirer to the identifiable tangible and intangible assets acquired, andthe liabilities assumed, based onand any noncontrolling interest in the acquiree at their estimatedacquisition date fair valuesvalues. Goodwill represents the excess of the purchase price over the fair value of net assets acquired, including goodwill andthe amount assigned to identifiable intangible assets. We do not amortize goodwill, but instead test goodwill atIdentifiable intangible assets with finite lives are amortized over their useful lives. Acquisition-related costs are expensed in the reporting unit level for impairment at least annually or as circumstances warrant. If an impairment is indicated, a write-down to fair value (normally measured by discounting estimated future cash flows) is recorded. We do not have any indefinite-lived intangible assets.periods in which the costs are incurred. The results of operations of acquired businesses are included in our consolidated financial statements from the acquisition date

Long-Lived.

Long-lived Assets and Finite-lived Intangibles. We review long-lived assets and certain finite-lived identifiable intangibles for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. We recognize an impairment loss when the sum of undiscounted expected future cash flows is less than the carrying amount of such assets. The impairment loss would equal the amount by which the carrying amount of the asset exceeds the fair value of the asset. Other intangibles consist primarily of customer relationships and developed technology, which are being amortized on a straight-line basis over their estimated useful lives.

Goodwill and Indefinite-lived Intangibles. We evaluate goodwill and indefinite-lived intangible assets, at the reporting unit level, for impairment at least annually, or as circumstances warrant. If an impairment is indicated, a write down to fair value (normally measured by discounting estimated future cash flows) is recorded.
Stock Repurchase Program. Our existing stock repurchase program, as amended and approved by our Board of Directors, in December 2010 and subsequently amended during 2011 allows for the repurchase of $600,000$2,000,000 of our outstanding shares of Class A common stock. This stock repurchase programand expires on June 30, 2012. WeDecember 31, 2015. Through December 31, 2014, we completed stock repurchases of 5,606,52835,242,550 shares for $380,646, inclusive of fees and expenses, under this program. Under a stock repurchase program which expired in December 2009, we were authorized to repurchase up to $50,000, excluding fees and expenses, of our Class A common stock. We completed stock repurchases of 650,000 shares for $12,439,$1,186,369, inclusive of fees and expenses, under this program. Additional stock repurchases were made in connection with our stock-based compensation plans, whereby Company shares were tendered by employees for payment of applicable statutory tax withholdings. During 2011, 2010,2014, 2013, and 20092012 such repurchases totaled 504,164, 292,5761,207,595, 1,165,872 and 114,6421,065,184 shares, respectively, at an aggregate cost of $35,365, $17,136$60,075, $47,442 and $3,820$34,925, respectively. At the time of repurchase, shares are returned to the status of authorized and unissued shares. We account for the repurchases as constructively retired and record such repurchases as a reduction of Class A common stock and additional paid-in capital.

Revenue Recognition. Our contracts are entered into on either a time-and-materials or fixed-price basis. Revenues related to time-and-material contracts are recognized as the service is performed.performed and amounts are earned. Revenues from transaction-priced contracts are recognized as transactions are processed and amounts are earned. Revenues related to fixed-price contracts that provide for highly complex information technology application development and systems integration services are recognized as the service is performed using the percentage of completion method of accounting, under which the total value of revenue is recognized on the basis of the percentage that each contract’s total labor cost to date bears to the total expected labor costs (cost to cost method). Revenues related to fixed-price contracts that provide solely for application maintenancefixed price outsourcing services are recognized on a straight-line basis unless revenues are earned and obligations are fulfilled in a different pattern. Revenues related to fixed-price contracts that do not provide for highly complex information technology developmentconsulting or other IT services are recognized as services are performed on a proportional performance basis based upon the level of effort. Expenses
For all services, revenue is earned and recognized only when all of the following criteria are met: evidence of an arrangement is obtained, the price is fixed or determinable, the services have been rendered and collectibility is reasonably assured. Contingent or incentive revenues are recognized when the contingency is satisfied and we conclude the amounts are

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earned. Volume discounts are recorded as incurreda reduction of revenue over the contract period.

Revenues related to business process outsourcing, or BPO, contracts entered into on a time-and-material basis are recognizedperiod as the services are performed. Revenues from fixed-price BPO contracts are recognized on a straight-line basis, unless revenues are earned and obligations are fulfilled in a different pattern. Revenues from transaction-priced contracts are recognized as transactions are processed. Amounts billable for transition or set-up activities are deferred and recognized as revenue evenly over the period services are provided. Revenues also include the reimbursement of out-of-pocket expenses.

Costs related to delivering BPOdeliver services are expensed to cost of revenues as incurred with the exception of certain transition costs related to the set-up of processes, personnel and systems, which are deferred during the transition period and expensed evenly over the period of service. The deferred costs are specific internal costs or external costs directly related to transition or set-up activities necessary to enablefor outsourcing contracts. Transition costs are deferred and expensed ratably over the BPO services.period of service. Generally, deferred amounts are protected in the event of early termination of the contract and are monitored regularly for impairment. Impairment losses are recorded when projected remaining undiscounted operating cash flows of the related contract are not sufficient to recover the carrying amount of the deferredcontract assets. Deferred transition revenuescosts were approximately $98,172 and costs$80,254 as of December 31, 20112014 and 2010 were immaterial.

Contingent or incentive2013, respectively, and are included in other noncurrent assets in our consolidated statements of financial position. Costs related to warranty provisions are accrued at the time the related revenues are recognized when the contingency is satisfiedrecorded.

We may enter into arrangements that consist of multiple elements. Such arrangements may include any combination of our consulting and we conclude the amounts are earned. Volume discounts are recorded as a reduction of revenue over the contract period astechnology services are provided.

and outsourcing services. For contractsarrangements with multiple deliverables, we evaluate at the inception of each new contractarrangement all deliverables in an arrangement to determine whether they represent separate units of accounting. For arrangements with multiple units of accounting, primarily fixed-price contractsother than arrangements that provide both application maintenancecontain software licenses and application developmentsoftware-related services, and certain application maintenance contracts, arrangementwe allocate consideration is allocated among the units of accounting, where separable, based on their relative selling price. Relative selling price is determined based on vendor-specific objective evidence, or VSOE, if it exists. Otherwise, third-party evidence of selling price is used, when it is available, and in circumstances when neither vendor-specific objective evidenceVSOE nor third-party evidence of selling price is available, management’s best estimate of selling price is used. Revenue is recognized for each unit of accounting based on our revenue recognition policy described above.

Fixed-price contracts are generally cancelable subject to a specified notice period. All services provided by us through the date of cancellation are due and payable under the contract terms. We issue invoices related to fixed-price contracts based upon achievement of milestones during a project or other contractual terms. Differences between the timing of billings,billing, based uponon contract milestones or other contractual terms, and the recognition of revenue are recognized as either unbilled receivables or deferred revenue. Estimates of certain fixed-price contracts are subject to adjustment as a project progresses to reflect changes in expected completion costs or efforts. The cumulative impact of any revision in estimates is reflected in the financial reporting period in which the change in estimate becomes known and any anticipated losses on contracts are recognized immediately. Warranty provisions generally exist under such contracts
We also generate product revenue from licensing our software. For perpetual software license arrangements that do not require significant modification or customization of the underlying software, revenue is recognized when the software is delivered and all other software revenue recognition criteria are met. For software license arrangements that require significant functionality enhancements or modification of the software, revenue for the software license and those services is recognized as those services are performed. For software license arrangements that include a right to use the product for a defined period of up to ninety days past contract completiontime, we recognize revenue ratably over the term of the license.

We may enter into arrangements with customers that purchase both software licenses and costs related to such provisions are accruedsoftware-related services from us at the same time, or within close proximity of one another (referred to as software-related multiple-element arrangements). Such software related multiple-element arrangements may include software licenses, software license updates, product support contracts and other software-related services. For those software related multiple-element arrangements, we apply the related revenues are recorded.

residual method to determine the amount of software license revenue. Under the residual method, if VSOE of fair value exists for undelivered elements in a multiple-element arrangement, such fair value of the undelivered elements is deferred with the remaining portion of the arrangement consideration generally recognized upon delivery of the software license. For all services,arrangements in which VSOE of fair value does not exist for each software-related undelivered element, revenue for the software license is earned when,deferred and if, evidence of an arrangement is obtained and the other criteria to support revenue recognition are met, including the price is fixed or determinable, services have been

rendered and collectability is reasonably assured. Revenues related to services performed without a signed agreement or work order are not recognized until thereVSOE of fair value is evidenceavailable for the undelivered element or delivery of aneach element has occurred. If the only undelivered element is a service, revenue from the delivered element is recognized over the service period.


We also enter into multiple-element arrangements that may include a combination of software licenses and various software-related and non-software-related services. In such arrangements, we first allocate the total arrangement such as when agreements or work orders are signed or payment is received; however,consideration, based on relative selling prices, between the cost relatedsoftware group of elements and the non-software group of elements. We then further allocate consideration within the software group to the performancerespective elements within that group following the software-related multiple-element arrangements policies described above. For the non-software group of such work is recognizedelements, we further allocate consideration to the respective elements based on relative selling prices. After the arrangement consideration has been allocated to the individual elements, we account for each respective element in the period the services are rendered.

We account for reimbursement of out-of-pocket expensesarrangement as revenues. Subcontractor costs are included in cost of services as they are incurred.

described above.


Stock-Based Compensation.Stock-based compensation expense for awards of equity instruments to employees and non-employee directors is determined based on the grant-date fair value of those awards. We recognize these compensation costs net

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of an estimated forfeiture rate over the requisite service period of the award. Forfeitures are estimated on the date of grant and revised if actual or expected forfeiture activity differs materially from original estimates.

Foreign Currency. The assets and liabilities of our foreign subsidiaries whose functional currency is not the U.S. dollar are translated into U.S. dollars from local currencies at current exchange rates and revenues and expenses are translated from local currencies at average monthly exchange rates. The resulting translation adjustments are recorded in accumulated other comprehensive income (loss) on the accompanying consolidated statements of financial position.
Foreign currency transactions and balances are those that are denominated in a currency other than the subsidiary’s functional currency. The U.S. dollar is the functional currency for certain foreign subsidiaries who conduct business predominantly in U.S. dollars. For these subsidiaries, transactions and balances denominated in the local currency are foreign subsidiaries,currency transactions. Foreign currency transactions and balances related to non-monetary assets and liabilities are remeasured to the functional currency of the subsidiary at historical exchange rates while monetary assets and liabilities are remeasured to the functional currency of the subsidiary at current exchange rates. Foreign currency exchange gains or losses from remeasurement are included in income. Net foreign currency exchange (losses) gains included inreported on our resultsconsolidated statement of operations are inclusive of gains or losses on our undesignated foreign currency hedges, were ($8,779), ($9,868), and $1,672, for the years ended December 31, 2011, 2010 and 2009, respectively.

hedges.

Derivative Financial Instruments.Derivative financial instruments are accounted for in accordance with the authoritative guidance which requires that each derivative instrument be recorded on the balance sheet as either an asset or liability measured at its fair value as of the reporting date. Our derivative financial instruments consist of foreign exchange forward contracts. For derivative financial instruments to qualify for hedge accounting, the following criteria must be met: (1) the hedging instrument must be designated as a hedge; (2) the hedged exposure must be specifically identifiable and expose us to risk; and (3) it is expected that a change in fair value of the derivative financial instrument and an opposite change in the fair value of the hedged exposure will have a high degree of correlation. The authoritative guidance also requires that changes in our derivatives’ fair values be recognized in income unless specific hedge accounting and documentation criteria are met (i.e., the instruments are accounted for as hedges). For items to which hedge accounting is applied, we record the effective portion of our derivative financial instruments that are designated as cash flow hedges in accumulated other comprehensive income (loss) in the accompanying consolidated statements of financial position. Any ineffectiveness or excluded portion of a designated cash flow hedge is recognized in income.

Use of Estimates. The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, including the recoverability of tangible and intangible assets, disclosure of contingent assets and liabilities as of the date of the financial statements, and the reported amounts of revenues and expenses during the period. On an on-going basis, management reevaluates these estimates. The most significant estimates relate to the recognition of revenue and profits based on the percentage of completion method of accounting for certain fixed-bid contracts, the allowance for doubtful accounts, income taxes, and related deferred income tax assets and liabilities, valuation of investments, goodwill, intangible assets and other long-lived assets, assumptions used in determining the fair valuevaluation of stock-based compensation awardsinvestments and derivative financial instruments, assumptions used in valuing stock-based compensation arrangements, contingencies and litigation. Management bases its estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. The actual amounts may vary from the estimates used in the preparation of the accompanying consolidated financial statements.

Risks and Uncertainties. The majority of our development and delivery centers and employees are located in India. As a result, we may be subject to certain risks associated with international operations, including risks associated with foreign currency exchange rate fluctuations and risks associated with the application and imposition of protective legislation and regulations relating to import and export or otherwise resulting from foreign policy or the variability of foreign economic or political conditions. Additional risks associated with international operations include difficulties in enforcing intellectual property rights, the burdens of complying with a wide variety of foreign laws, potential geo-political and other risks associated with terrorist activities and local or cross border conflicts and potentially adverse tax consequences, tariffs, quotas and other barriers.

Concentration of Credit Risk. Financial instruments that potentially subject us to significant concentrations of credit risk consist primarily of cash and cash equivalents, time deposits, investments in securities, derivative financial instruments and trade accounts receivable. We maintain our cash and cash equivalents and investments with high credit quality financial institutions, invest in investment-grade debt securities and limit the amount of credit exposure to any one commercial issuer. Trade accounts receivable isare dispersed across many customers operating in different industries; therefore, concentration of credit risk is limited.

Income Taxes.We provide for income taxes utilizing the asset and liability method of accounting. Under this method, deferred income taxes are recorded to reflect the tax consequences in future years of differences between the tax basis of assets and liabilities and their financial reporting amounts at each balance sheet date, based on enacted tax laws and statutory tax rates

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applicable to the periods in which the differences are expected to affect taxable income. If it is determined that it is more likely than not that future tax benefits associated with a deferred income tax asset will not be realized, a valuation allowance is provided. The effect on deferred income tax assets and liabilities of a change in the tax rates is recognized in income in the period that includes the enactment date. Tax benefits earned on exercise of employee stock options in excess of compensation charged to income are credited to additional paid-in capital. Our provision for income taxes also includes the impact of provisions established for uncertain income tax positions, as well as the related interest.

Earnings Per Share, or EPS. Basic EPS excludes dilution and is computed by dividing earnings available to common stockholders by the weighted-average number of common shares outstanding for the period. Diluted EPS includes all potential dilutive common stock in the weighted average shares outstanding. For purposes of computing diluted earnings per share for the years ended December 31, 2011, 20102014, 2013 and 2009,2012, respectively, 7,074,000, 8,356,000,4,363,000, 5,647,000, and 7,811,0009,140,000 shares were assumed to have been outstanding related to common share equivalents. We exclude options with exercise prices that are greater than the average market price for the period from the calculation of diluted EPS because their effect would be anti-dilutive. We excluded 12,5004,300 shares in 2011, zero2014, 6,800 shares in 2010,2013, and 3,839,000 shares39,000 in 20092012 from our diluted EPS calculation. Also, in accordance with the authoritative guidance, we excluded from the calculation of diluted EPS options to purchase an additional 38,60078,800 shares in 2011, 16,5002014, 97,800 shares in 2010,2013, and 228,000158,600 shares in 2009,2012, related to stock based awards whose combined exercise price, unamortized fair value and excess tax benefits were greater in each of those periods than the average market price of our common stock because their effect would be anti-dilutive. We include performance stock unit awards in the dilutive potential common shares when they become contingently issuable per the authoritative guidance and exclude the awards when they are not contingently issuable.

Recently Adopted Accounting Changes and New Accounting Standards.

Pronouncement.


In December 2010,July 2013, the Financial Accounting Standards Board, or FASB, issued new guidance clarifying certain disclosure requirements related to business combinationswhich requires the netting of any unrecognized tax benefits against all available same-jurisdiction deferred income tax carryforward assets that are material on an individual or aggregate basis. Specifically,would apply if the guidance states that, if comparative financial statements are presented, the entity should disclose revenue and earnings of the combined entity as though the business combination(s) that occurred during the current year occurred as of the beginning of the comparable prior annual reporting period only. Additionally, the new standard expands the supplemental pro forma disclosures required by the authoritative guidance to include a description of the nature and amount of material, nonrecurring pro forma adjustments directly attributable to the business combination in the reported pro forma revenue and earnings.uncertain tax positions were settled. We adopted the new

guidance effectivethis standard on January 1, 2011. Our adoption2014. As of this standard did not have a material effect onDecember 31, 2014, we netted an unrecognized tax benefit of $94,784 against same-jurisdiction noncurrent deferred income tax assets. In our financial condition orDecember 31, 2013 consolidated results of operations. However, it may result in additional disclosures in the event that we enter into a business combination that is material either on an individual or aggregate basis.

In June 2011, the FASB issued new guidance, which requires that comprehensive income be presented either in a single continuous statement of comprehensivefinancial position, we reclassified $74,196 from "other non-current liabilities" to non-current "deferred income or in two separate consecutive statements, thus eliminating the option of presenting the components of comprehensive income as part of the statement of changes in stockholders’ equity. In addition, the new guidance requires that the reclassification adjustments for items that are reclassified from accumulated other comprehensive incometax assets, net" to net income be presented on the face of the financial statements. In December 2011, the FASB deferred the new requirements relatedconform to the presentation of reclassification adjustments. The requirement to present comprehensive income either in a single continuous statement of comprehensive income or in two separate consecutive statements has not been deferred and will be effective on a retrospective basis for periods beginning on or after January 1, 2012.current period's presentation. The adoption of this standard affects financial statement presentation only and will havehad no effect on our financial condition or consolidated results of operations.

operations or stockholder's equity.


New Accounting Pronouncement.

In September 2011,May 2014, the FASB issued new guidance related to goodwill impairment testing. Thisa standard allows, but does not require, an entity to first assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, after assessing the totality of events or circumstances, an entity determines it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then performing the two-step impairment test is unnecessary. However, if an entity concludes otherwise, then it is required to perform the first step of the two-step impairment test by calculating the fair value of the reporting unit and comparing the fair valueon revenue from contracts with the carrying amount of the reporting unit. If the carrying amount of a reporting unit exceeds its fair value, then the entity is required to perform the second step of the goodwill impairment test to measure the amount of the impairment loss, if any.customers. The new standard gives an entitysets forth a single comprehensive model for recognizing and reporting revenue. The standard also requires additional financial statement disclosures that will enable users to understand the optionnature, amount, timing and uncertainty of revenue and cash flows relating to bypass the qualitative assessment for any reporting unit in any period and proceed directly to performing the first step of the two-step goodwill impairment test. An entity may resume performing the qualitative assessment in any subsequent period. Thiscustomer contracts. The new standard will be effective for periods beginning on or after January 1, 2012 and2017. Early adoption is not permitted. The standard allows for two methods of adoption: the full retrospective adoption, which requires the standard to be applied to each prior period presented, or the modified retrospective adoption, which requires the cumulative effect of adoption to be recognized as an adjustment to opening retained earnings in the period of adoption. We are currently evaluating the effect the new standard will not have a material effect on our consolidated financial conditionstatements and related disclosures.

Note 2 — Business Combinations
TriZetto Acquisition:
On November 20, 2014, we completed the acquisition of TZ US Parent, Inc. ("TriZetto"), a private U.S. healthcare information technology company for an aggregate purchase price, after giving effect to various purchase price adjustments, of approximately $2,627,830 (net of cash acquired of $170,510) ("the TriZetto Acquisition"). Such purchase price is subject to an additional adjustment upon finalization of the purchase price calculations with the seller, including an adjustment related to net working capital. The TriZetto acquisition positions Cognizant to better serve a wider cross-section of clients with an integrated solution set, combining technology with our healthcare services business. In connection with the acquisition of TriZetto, we entered into a credit agreement (“Credit Agreement”) with a commercial bank syndicate providing for a $1,000,000 unsecured term loan (“Term Loan”) and a $750,000 unsecured revolving credit facility (“Revolving Facility”). The Term Loan was used to pay a portion of the cash consideration in connection with the TriZetto Acquisition.

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Our preliminary allocation of purchase price as of November 20, 2014 (the closing date of the TriZetto Acquisition) to the fair value of assets acquired and liabilities assumed is as follows:
  Amount
Cash $170,510
Trade accounts receivable 83,052
Unbilled accounts receivable 32,463
Other current assets 11,218
Property and equipment 124,050
Identifiable intangible assets 849,000
Other noncurrent assets 14,782
Accounts payable (12,395)
Deferred revenue (48,281)
Accrued expenses and other current liabilities (118,311)
Other noncurrent liabilities (54,833)
Deferred income tax liabilities, net (209,031)
Goodwill 1,956,116
Total purchase price $2,798,340
We allocated the purchase price to the identifiable assets acquired and liabilities assumed based upon their estimated fair values. The excess of purchase price over the estimated fair value of the underlying assets acquired and liabilities assumed was allocated to goodwill. Such goodwill principally represents the value of synergies expected to be realized between Cognizant and TriZetto and the acquired assembled workforce, neither of which qualify as a separate amortizable intangible asset. The goodwill is not deductible for tax purposes and has been allocated to our Healthcare reportable segment. The allocation of the purchase price is based upon preliminary estimates and assumptions and is subject to completion of our analysis of the fair value of identifiable assets acquired and liabilities assumed as of the acquisition date. We will finalize the purchase price allocation as soon as practicable within the measurement period, but in no event later than one year following the date of acquisition.
Acquired identifiable intangible assets were measured at fair value determined primarily using the income approach, which required a forecast of all expected future cash flows either through the use of the relief-from-royalty method or consolidatedthe excess earnings method. The estimated fair value of the identifiable intangible assets and their weighted-average useful lives are as follows:
  Fair ValueWeighted Average Useful Life
Corporate trademark $63,000
Indefinite
Product trademarks 21,000
16.9 years
Technology 328,000
7.7 years
Customer relationships 437,000
15.8 years
Total $849,000
 

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TriZetto’s results of operations.

In December 2011,operations have been included in our financial statements for the FASB issued guidance requiring enhanced disclosures relatedperiod subsequent to the nature of an entity’s rights to offset and any related arrangements associated with its financial instruments and derivative instruments. The new guidance requires the disclosurecompletion of the gross amounts subject to rightsacquisition on November 20, 2014. The following unaudited pro forma information reflecting the combined operating results of set-off, amounts offset in accordance withCognizant and TriZetto for the accounting standards followedyears ended December 31, 2014 and 2013 assumes the related net exposure. The new guidance will be effective for periods beginningTriZetto Acquisition occurred on or after January 1, 2013. The adoptionSuch pro forma information does not reflect the potential realization of this standard affects financial statement disclosures only and will have no effect on our financial condition or consolidatedcost savings relating to the integration of TriZetto.  Further, the pro forma information is not indicative of the combined results of operations.

operations that actually would have occurred had the TriZetto Acquisition been completed on January 1,  2013 nor is it intended to be a projection of future operating results.

  Unaudited Pro Forma Information
  For the Years Ended
  December 31, 2014 December 31, 2013
Revenues $10,893,037
 $9,519,569
Income from operations 1,959,491
 1,253,207
These amounts have been calculated after adjusting for the additional amortization and depreciation expense that would have been recorded assuming the fair value adjustments to finite-lived intangible assets and property, plant and equipment had been applied on January 1, 2013.
The pro forma income from operations for the year ended December 31, 2014 was adjusted to exclude $40,613 of transaction related professional services costs and $94,341 of other costs incurred. Such costs were included in the pro forma income from operations for the year ended December 31, 2013.
Supplemental schedule of noncash investing activities:
2. AcquisitionsIn conjunction with the TriZetto acquisition, liabilities were assumed as follows:

 Year Ended December 31, 2014
Fair value of assets acquired$3,070,681
Purchase price paid in cash (net of cash acquired)(2,627,830)
Liabilities assumed$442,851
Other acquisitions:
During 2011,2014, excluding the TriZetto Acquisition, we completed twothree other business combinations for total cash consideration including stock, of approximately $91,000$46,193 (net of cash acquired). These transactions strengthenstrengthened our digital business capabilities and expertise to further develop the portfolio of digital solutions and services we offer our customers. As part of these business combinations, we acquired customer relationship assets, assembled workforces, developed technology and other assets.
During 2013, we completed four business combinations for total cash consideration of approximately $184,200 (net of cash acquired). These transactions strengthened our local presence in Germany, Switzerland and France, expanded our expertise in enterprise application services and high-end testing services, broadened our business process services capabilities within finance and analytics solution offeringsaccounting, and enhancestrengthened our retail SAP capabilities.

financial services management and regulatory consulting practice. As part of these business combinations, we acquired customer relationship assets, assembled workforces, a software platform and other assets.

During 2010,2012, we completed three business combinations for total consideration, including stock, of approximately $46,000 (net of cash acquired). These transactions expand our business process outsourcing expertise within our logistic services, strengthen our business transformation and program management capabilities and expand our testing services within Europe. As of December 31, 2010, we accrued additional consideration of approximately $6,500 that was contingent on the achievement of certain financial and operating targets during the earn-out period by a company which we previously acquired.

During 2009, we completed four business combinations for an aggregate consideration of approximately $97,300$28,100 (net of cash acquired). In December 2009, we acquired the stockAugust of UBS India Service Centre Private Limited (“UBS ISC”) for cash consideration of approximately $62,800, net of acquired cash. As part of this transaction, we acquired multi-year service agreements, an assembled workforce, land, equipment and other assets. The acquisition expands our business and knowledge process outsourcing capabilities in the financial services industry. In the third quarter of 2009,2012, we entered into a transaction with Invensys pursuant to which we acquiredsigned a multi-year service agreement, assumed an assembled workforce, and certainacquired land, building and other assets. Under the current authoritative business combination guidelines, this transaction qualified as a business combination. This transaction with no initial cash consideration, expandsexpanded our business process outsourcing expertiseservices capabilities within engineering services. The remainingthe insurance industry. Additionally, in 2012, we completed two acquisitions were completedbusiness combinations to strengthen our retailbusiness process services and infrastructure management capabilities.

We made an allocationresearch capabilities within the media and healthcare industries. As part of the purchase pricethese transactions, we acquired customer relationship assets, assembled workforces, and other assets. In addition, during 2012, we settled contingent payment provisions of approximately $31,400 related to the tangible and intangible assets and liabilities acquired, including tax deductible goodwill and non-tax deductible goodwill as describedbusiness combinations completed in the table below:

   2011   2010   2009 

Total initial consideration, net of cash acquired(1)

  $91,000    $46,000    $97,300  

Purchase price allocated to:

      

Tax deductible goodwill

   21,367     —       2,200  

Non-deductible goodwill

   44,713     22,600     36,600  

Intangible assets

   19,400     25,700     37,300  

Weighted average life of intangible assets

   8.2 years     8.6 years     6.3 years  

(1)Includes stock consideration in 2011 and 2010.

Theprior years.


F-14

Table of Contents

These acquisitions in 2011, 2010, and 2009 were included in our consolidated financial statements as of the date on which theythe businesses were acquired and were not material to our operations, financial position or cash flows. For additional details of our goodwillflow. We have allocated the purchase price related to these transactions to tangible and intangible assets see Note 5.

and liabilities, including goodwill, based on their fair values on their respective dates of acquisition, as follows:

  2014 2013 2012
  Fair Value Useful Life Fair Value Useful Life Fair Value Useful Life
Total initial consideration, net of cash acquired $46,193
   $184,200
   $28,100
  
Purchase price allocated to:            
Non-deductible goodwill 30,875
   129,886
   19,096
  
Customer relationship intangible assets 12,126
 3-10 years 58,572
 5-10 years 9,400
 6-12 years
Other intangible assets 4,320
 1-4 years 7,192
 1-5 years 600
 5 years
The primary items that generated the aforementioned goodwill are the value of the synergies between the acquired companies and us and the acquired assembled workforces, neither of which qualify as an amortizable intangible asset.

Note 3 — Short-term Investments

Investments

Our short-term investments were as follows as of December 31:

   2011   2010 

Available-for-sale securities:

    

U.S. Treasury and agency debt securities

  $464,938    $340,384  

Corporate and other debt securities

   202,705     122,909  

Asset-backed securities

   100,894     33,154  

Municipal debt securities

   43,889     41,655  

Foreign government debt securities

   10,500     7,926  
  

 

 

   

 

 

 

Total available-for-sale securities

   822,926     546,028  

Time deposits

   298,432     139,391  
  

 

 

   

 

 

 

Total investments

  $1,121,358    $685,419  
  

 

 

   

 

 

 

 2014 2013
Available-for-sale investment securities:   
U.S. Treasury and agency debt securities$544,733
 $506,285
Corporate and other debt securities358,563
 301,841
Certificates of deposit and commercial paper4,592
 99,959
Asset-backed securities220,084
 160,267
Municipal debt securities112,783
 115,196
Mutual funds21,920
 21,136
Total available-for-sale investment securities1,262,675
 1,204,684
Time deposits501,902
 329,783
Total short-term investments$1,764,577
 $1,534,467
Our available-for-sale investment securities consist of U.S. dollar denominated investments primarily in U.S. Treasury notes, U.S. government agency debt securities, municipal debt securities, non-U.S. government debt securities, U.S. and international corporate bonds, certificates of deposit, commercial paper, debt securities issued by supranational institutions, mutual funds invested in fixed income securities, and asset-backed securities, including thoseGovernment National Mortgage Association (GNMA) mortgage backed securities and securities backed by auto loans, credit card receivables, mortgage loans and other receivables. Our investment guidelines are to purchase securities which are investment grade at the time of acquisition. We monitor the credit ratings of the securities in our portfolio on an ongoing basis. The carrying value of the time deposits approximated fair value as of December 31, 20112014 and 2010.

2013.


F-15


Available-for-Sale Investment Securities

The amortized cost, gross unrealized gains and losses and fair value of available-for-sale investment securities were as follows at December 31:

   2011 
   Amortized
Cost
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
  Fair
Value
 

U.S. Treasury and agency debt securities

  $463,318    $1,742    $(122 $464,938  

Corporate and other debt securities

   202,284     902     (481  202,705  

Asset-backed securities

   101,068     100     (274  100,894  

Municipal debt securities

   43,873     101     (85  43,889  

Foreign government debt securities

   10,397     105     (2  10,500  
  

 

 

   

 

 

   

 

 

  

 

 

 

Total available-for-sale investment securities

  $820,940    $2,950    $(964 $822,926  
  

 

 

   

 

 

   

 

 

  

 

 

 

   2010 
   Amortized
Cost
   Gross
Unrealized
Gains
   Gross
Unrealized
Losses
  Fair
Value
 

U.S. Treasury and agency debt securities

  $339,982    $994    $(592 $340,384  

Corporate and other debt securities

   122,137     835     (63  122,909  

Asset-backed securities

   33,258     33     (137  33,154  

Municipal debt securities

   41,802     2     (149  41,655  

Foreign government debt securities

   7,844     83     (1  7,926  
  

 

 

   

 

 

   

 

 

  

 

 

 

Total available-for-sale investment securities

  $545,023    $1,947    $(942 $546,028  
  

 

 

   

 

 

   

 

 

  

 

 

 

 2014
 
Amortized
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
U.S. Treasury and agency debt securities$544,690
 $369
 $(326) $544,733
Corporate and other debt securities358,990
 339
 (766) 358,563
Certificates of deposit and commercial paper4,593
 
 (1) 4,592
Asset-backed securities220,358
 76
 (350) 220,084
Municipal debt securities112,499
 351
 (67) 112,783
Mutual funds23,940
 329
 (2,349) 21,920
Total available-for-sale investment securities$1,265,070
 $1,464
 $(3,859) $1,262,675

 2013
 
Amortized
Cost
 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
U.S. Treasury and agency debt securities$506,094
 $544
 $(353) $506,285
Corporate and other debt securities300,994
 1,090
 (243) 301,841
Certificates of deposit and commercial paper99,897
 62
 
 99,959
Asset-backed securities160,559
 99
 (391) 160,267
Municipal debt securities114,888
 348
 (40) 115,196
Mutual funds22,705
 280
 (1,849) 21,136
Total available-for-sale investment securities$1,205,137
 $2,423
 $(2,876) $1,204,684
The fair value and related unrealized losses of available-for-sale investment securities in a continuous unrealized loss position for less than 12 months and for 12 months or longer were as follows as of December 31, 2011:

   Less than 12 Months  12 Months or More  Total 
   Fair
Value
   Unrealized
Losses
  Fair
Value
   Unrealized
Losses
  Fair
Value
   Unrealized
Losses
 

U.S. Treasury and agency debt securities

  $122,124    $(122 $—      $—     $122,124    $(122

Corporate and other debt securities

   75,076     (481  —       —      75,076     (481

Asset-backed securities

   58,503     (241  2,292     (33  60,795     (274

Municipal debt securities

   5,149     (17  1,732     (68  6,881     (85

Foreign government debt securities

   1,507     (2  —       —      1,507     (2
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $262,359    $(863 $4,024    $(101 $266,383    $(964
  

 

 

   

 

 

  

 

 

   

 

 

  

 

 

   

 

 

 

The fair value and related unrealized losses31:

 2014
 Less than 12 Months 12 Months or More Total
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
U.S. Treasury and agency debt securities$256,893
 $(326) $
 $
 $256,893
 $(326)
Corporate and other debt securities229,669
 (766) 
 
 229,669
 (766)
Certificates of deposit and commercial paper3,692
 (1) 
 
 3,692
 (1)
Asset-backed securities151,919
 (302) 2,799
 (48) 154,718
 (350)
Municipal debt securities28,036
 (67) 
 
 28,036
 (67)
Mutual funds
 
 20,716
 (2,349) 20,716
 (2,349)
Total$670,209
 $(1,462) $23,515
 $(2,397) $693,724
 $(3,859)

F-16

Table of available-for-sale investment securities in a continuous unrealized loss position for a period of less than 12 months were as follows as of December 31, 2010:

   Fair
Value
   Unrealized
Losses
 

U.S. Treasury and agency debt securities

  $200,772    $(592

Corporate and other debt securities

   16,518     (63

Asset-backed securities

   17,791     (137

Municipal debt securities

   25,598     (149

Foreign government debt securities

   1,203     (1
  

 

 

   

 

 

 

Total

  $261,882    $(942
  

 

 

   

 

 

 

As of December 31, 2010, we did not have any investments in available-for-sale securities that had been in an unrealized loss position for 12 months or longer.

Contents



 2013
 Less than 12 Months 12 Months or More Total
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
U.S. Treasury and agency debt securities$221,548
 $(353) $
 $
 $221,548
 $(353)
Corporate and other debt securities106,485
 (243) 
 
 106,485
 (243)
Asset-backed securities84,051
 (333) 5,048
 (58) 89,099
 (391)
Municipal debt securities10,702
 (34) 1,019
 (6) 11,721
 (40)
Mutual funds
 
 20,183
 (1,849) 20,183
 (1,849)
Total$422,786
 $(963) $26,250
 $(1,913) $449,036
 $(2,876)
The unrealized losses for the above securities as of December 31, 20112014 and 20102013 are primarily attributable to changes in interest rates. As of December 31, 2011,2014, we do not consider any of the investments to be other-than-temporarily impaired.

The gross unrealized gains and losses in the above tables were recorded, net of tax, in accumulated other comprehensive income (loss).

The contractual maturities of our fixed income available-for-sale investment securities as of December 31, 20112014 are set forth in the following table:

   Amortized
Cost
   Fair
Value
 

Due within one year

  $95,885    $95,971  

Due after one year through five years

   619,689     621,815  

Due after ten years

   4,298     4,246  

Asset-backed securities

   101,068     100,894  
  

 

 

   

 

 

 

Total available-for-sale investment securities

  $820,940    $822,926  
  

 

 

   

 

 

 

 
Amortized
Cost
 
Fair
Value
Due within one year$65,735
 $65,766
Due after one year up to two years461,035
 461,315
Due after two years up to three years478,111
 477,710
Due after three years up to four years15,891
 15,880
Asset-backed securities220,358
 220,084
Fixed income available-for-sale investment securities$1,241,130
 $1,240,755
Asset-backed securities were excluded from the maturity categories because the actual maturities may differ from the contractual maturities since the underlying receivables may be prepaid without penalties. Further, actual maturities of debt securities may differ from those presented above since certain obligations provide the issuer the right to call or prepay the obligation prior to scheduled maturity without penalty.

Proceeds from sales of available-for-sale investment securities and the gross gains and losses that have been included in earnings as a result of those sales were as follows for the years ended December 31:

   2011  2010 

Proceeds from sales of available-for-sale investment securities

  $652,992   $195,693  
  

 

 

  

 

 

 

Gross gains

  $3,102   $778  

Gross losses

   (785  (124
  

 

 

  

 

 

 

Net gains on sales of available-for-sale investment securities

  $2,317   $654  
  

 

 

  

 

 

 

During 2009, proceeds from salesfollows:

  2014 2013 2012
Proceeds from sales of available-for-sale investment securities $1,475,623
 $1,119,822
 $697,406
       
Gross gains $2,199
 $1,951
 $2,410
Gross losses (391) (554) (402)
Net realized gains on sales of available-for-sale investment securities $1,808
 $1,397
 $2,008

F-17

Table of available-for-sale investment securities and the gross gains and losses that have been included in earnings as a result of those sales were immaterial.

4.Contents


Note 4 — Property and Equipment, net

Property and equipment were as follows as of December 31:

   Estimated Useful Life (Years)  2011  2010 

Buildings

  30  $321,280   $289,260  

Computer equipment and purchased software

  3   291,883    227,189  

Furniture and equipment

  5 – 9   186,983    152,289  

Land

     16,042    16,042  

Leasehold land

     39,186    33,653  

Capital work-in-progress

     211,140    95,496  

Leasehold improvements

  Shorter of the lease term or

the life of leased asset

   147,026    108,991  
    

 

 

  

 

 

 

Sub-total

     1,213,540    922,920  

Accumulated depreciation and amortization

     (455,506  (352,472
    

 

 

  

 

 

 

Property and equipment, net

    $758,034   $570,448  
    

 

 

  

 

 

 

  Estimated Useful Life (Years) 2014 2013
Buildings 30 $605,052
 $444,955
Computer equipment and software 3 537,298
 426,527
Furniture and equipment 5 – 9 322,579
 273,815
Land   22,644
 22,644
Leasehold land lease term 60,111
 60,306
Capital work-in-progress   304,676
 360,578
Leasehold improvements 
Shorter of the lease term or
the life of the leased asset
 246,969
 211,675
Sub-total   2,099,329
 1,800,500
Accumulated depreciation and amortization   (852,124) (719,336)
Property and equipment, net   $1,247,205
 $1,081,164

Depreciation and amortization expense related to property and equipment was $107,257, 93,190,$172,111, $155,681, and $79,126$137,561 for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively.


At December 31, 2014, the gross amount of property and equipment recorded under capital leases was $36,950 and primarily related to buildings. Amortization expense related to capital lease assets was immaterial for the periods presented.
In India, leasehold land is leased by us from the government of India with lease terms ranging up to 99 years. Lease payments are made at the inception of the lease agreement and amortized over the lease term. Amortization expense of leasehold land is immaterial for the periods presented and is included in depreciation and amortization expense in our accompanying consolidated statements of operations.

5.

Note 5 — Goodwill and Intangible Assets, net

Changes in goodwill by our reportable segments were as follows for the years ended December 31:

   2011  2010 

Balance, beginning of year

  $223,963   $192,372  

Acquisitions and adjustments

   66,080    29,120  

Cumulative translation adjustments

   (1,271  2,471  
  

 

 

  

 

 

 

Balance, end of year

  $288,772   $223,963  
  

 

 

  

 

 

 

31, 2014 and 2013:

Segment January 1, 2014 Goodwill Additions Foreign Currency Translation Adjustments December 31, 2014
Financial Services $208,588
 $3,963
 $(8,133) $204,418
Healthcare 107,409
 1,976,924
 (4,410) 2,079,923
Manufacturing/Retail/Logistics 71,644
 699
 (3,154) 69,189
Other 56,595
 5,405
 (1,966) 60,034
Total goodwill $444,236
 $1,986,991
 $(17,663) $2,413,564
Segment January 1, 2013 Goodwill Additions Foreign Currency Translation Adjustments December 31, 2013
Financial Services $137,677
 $68,517
 $2,394
 $208,588
Healthcare 78,977
 27,168
 1,264
 107,409
Manufacturing/Retail/Logistics 48,304
 22,412
 928
 71,644
Other 44,227
 11,789
 579
 56,595
Total goodwill $309,185
 $129,886
 $5,165
 $444,236
In 20112014 and 2010,2013, the increase in goodwill was primarily related to business combinations completed during the 2011period and 2010 acquisitions, respectively. Nodescribed in Note 2. We have not recognized any impairment losses were recognized during the three years ended December 31, 2011.

Goodwill has been allocated toon our reportable segments as follows asgoodwill balances.


F-18

Table of December 31:

   2011   2010 

Financial Services

  $126,550    $82,365  

Healthcare

   70,977     71,302  

Manufacturing/Retail/Logistics

   48,057     26,946  

Other

   43,188     43,350  
  

 

 

   

 

 

 

Total goodwill

  $288,772    $223,963  
  

 

 

   

 

 

 

Contents


Components of intangible assets were as follows as of December 31:

   2011 
   Gross Carrying
Amount
   Accumulated
Amortization
  Net Carrying
Amount
 

Customer relationships

  $134,285    $(50,698 $83,587  

Developed technology

   4,158     (1,275  2,883  

Other

   13,216     (2,070  11,146  
  

 

 

   

 

 

  

 

 

 

Total intangible assets

  $151,659    $(54,043 $97,616  
  

 

 

   

 

 

  

 

 

 

   2010 
   Gross Carrying
Amount
   Accumulated
Amortization
  Net Carrying
Amount
 

Customer relationships

  $117,299    $(36,683 $80,616  

Developed technology

   3,129     (601  2,528  

Other

   2,679     (687  1,992  
  

 

 

   

 

 

  

 

 

 

Total intangible assets

  $123,107    $(37,971 $85,136  
  

 

 

   

 

 

  

 

 

 

All of the

  2014
  
Gross Carrying
Amount
 
Accumulated
Amortization
 
Net Carrying
Amount
Customer relationships $644,408
 $(112,227) $532,181
Developed technology 332,161
 (8,690) 323,471
Indefinite life trademarks 63,000
 
 63,000
Other 45,809
 (10,712) 35,097
Total intangible assets $1,085,378
 $(131,629) $953,749
       
  2013
  
Gross Carrying
Amount
 
Accumulated
Amortization
 
Net Carrying
Amount
Customer relationships $203,543
 $(88,159) $115,384
Developed technology 4,250
 (2,994) 1,256
Other 21,438
 (6,804) 14,634
Total intangible assets $229,231
 $(97,957) $131,274

Other than certain trademarks with indefinite lives, our intangible assets have finite lives and as such are subject to amortization. The weighted average life of intangible assets was 8.7 years for customer relationships, 5.8 years for developed technology, and 8.5 years for other intangibles. Amortization of intangible assets totaled $16,918$35,956 for 2011, $16,9822014, $24,249 for 2010,2013, and $10,245$19,027 for 2009.2012. During 20112014, 2013 and 2010,2012, amortization expense of $6,774$8,403, $7,729 and $6,297,$7,499, respectively, relating to customer relationship intangible assets was recorded as a reduction of revenues. These intangible assets are attributed to direct revenue contracts with sellers of acquired businesses.

Estimated amortization expense related to our existing intangible assets for the next five years are as follows:

Year

  Amount 

2012

  $18,777  

2013

   17,374  

2014

   16,630  

2015

   11,776  

2016

   11,436  

6.

  
YearAmount
2015$97,095
201695,467
201792,578
201884,903
201982,691

Note 6 — Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities were as follows as of December 31:

   2011   2010 

Compensation and benefits

  $632,649    $533,067  

Income taxes

   27,676     14,999  

Professional fees

   32,861     34,121  

Travel and entertainment

   18,215     16,531  

Customer volume incentives

   104,989     85,180  

Derivative financial instruments

   126,731     7,504  

Deferred income taxes

   73     1,134  

Other

   88,593     78,227  
  

 

 

   

 

 

 

Total accrued expenses and other current liabilities

  $1,031,787    $770,763  
  

 

 

   

 

 

 

7.

 2014 2013
Compensation and benefits$906,747
 $894,986
Income taxes23,846
 24,312
Professional fees82,664
 45,453
Travel and entertainment35,013
 29,645
Customer volume incentives192,114
 170,669
Derivative financial instruments97,302
 191,584
Other184,605
 121,572
Total accrued expenses and other current liabilities$1,522,291
 $1,478,221

Note 7 — Debt

On November 20, 2014, we entered into a Credit Agreement with a commercial bank syndicate providing for a $1,000,000 unsecured Term Loan and a $750,000 unsecured Revolving Facility. The Term Loan was used to pay a portion of the cash consideration in connection with the TriZetto Acquisition. The Revolving Facility is available for general corporate purposes. The Term Loan and the Revolving Facility both mature on November 20, 2019. As of December 31, 2014, we have

F-19


drawn down $650,000 under the Revolving Facility. We are required under the Credit Agreement to make scheduled quarterly principal payments on the Term Loan.

The Credit Agreement requires interest to be paid at either the base rate or the Eurocurrency rate, plus a margin. The margin over the base rate is 0.00%, and the margin over the Eurocurrency rate ranges from 0.75% to 1.125%, depending on our debt ratings (or, if we have not received debt ratings, from 0.875% to 1.00%, depending on our debt to total stockholders' equity ratio). Under the Credit Agreement, we are required to pay commitment fees on the unused portion of the Revolving Facility, which fees vary based on our debt ratings (or, if we have not received debt ratings, our debt to total stockholders' equity ratio). At December 31, 2014, the interest rates on the Term Loan and Revolving Facility were 1.23% and 1.16%, respectively.

The Credit Agreement contains certain negative covenants, including limitations on liens, mergers, consolidations and acquisitions, subsidiary indebtedness and affiliate transactions, as well as certain affirmative covenants. In addition, the Credit Agreement requires us to maintain a debt to total stockholders' equity ratio not in excess of 0.40:1.00. As of December 31, 2014, we are in compliance with our debt covenants.

Deferred financing costs of $6,047 related to the Credit Agreement are being amortized over 5 years. As of December 31, 2014, $5,705 of deferred financing costs are reflected in other noncurrent assets in the accompanying consolidated statement of financial position.

On September 14, 2014, we entered into an unsecured bridge facility (the “Bridge Facility”) that allowed us to borrow up to $1,000,000 to finance the TriZetto Acquisition and to pay fees and expenses in connection therewith. Upon entering into the Credit Agreement, the Bridge Facility was terminated and financing costs of $3,046, related to the Bridge Facility, were expensed.

There were no short-term or long-term debt balances outstanding as of December 31, 2013.

Short-term Debt
The following summarizes our short-term debt balances as of December 31:
  2014
Notes drawn under Revolving Facility $650,000
Term Loan - current maturities 50,000
Other 2
Total short-term debt $700,002

We have classified debt outstanding under our Revolving Facility as a short-term obligation on our consolidated statement of financial position. While the Revolving Facility has a contractual term beyond one year, it requires an execution of a note for each borrowing under the facility and such notes are each less than one year in duration. In addition, management does not intend to continuously replace the notes executed under the Revolving Facility for a continuous period that extends beyond one year.
Long-term Debt
The following summarizes our long-term debt balances as of December 31:
  2014
Term Loan, due 2019 $987,500
Less: current maturities (50,000)
Long-term debt, net of current maturities $937,500

F-20


The following represents the schedule of maturities of long-term debt during the next five fiscal years:
Years Amounts
2015 $50,000
2016 56,250
2017 81,250
2018 100,000
2019 700,000
  $987,500

Note 8— Accumulated Other Comprehensive Income (Loss)

The components of

Changes in accumulated other comprehensive income (loss) by component were as follows for the year ended December 31, 2014:
 2014
 
Before Tax
Amount
 
Tax
Effect
 
Net of Tax
Amount
Foreign currency translation adjustments:     
Beginning balance$24,033
 $
 $24,033
Change in foreign currency translation adjustments(58,845) 
 (58,845)
Ending balance$(34,812) $
 $(34,812)
Unrealized gains (losses) on available-for-sale investment securities:     
Beginning balance$(453) $154
 $(299)
Net unrealized gains arising during the period(159) 73
 (86)
Reclassification of net (gains) to Other, net(1,783) 654
 (1,129)
Net change(1,942) 727
 (1,215)
Ending balance$(2,395) $881
 $(1,514)
Unrealized gains (losses) on cash flow hedges:     
Beginning balance$(354,876) $54,883
 $(299,993)
Unrealized gains arising during the period115,651
 (17,885) 97,766
Reclassifications of losses to:     
Cost of revenues113,367
 (17,533) 95,834
Selling, general and administrative expenses23,245
 (3,594) 19,651
Net change252,263
 (39,012) 213,251
Ending balance$(102,613) $15,871
 $(86,742)
Accumulated other comprehensive income (loss):     
Beginning balance$(331,296) $55,037
 $(276,259)
Other comprehensive income (loss)191,476
 (38,285) 153,191
Ending balance$(139,820) $16,752
 $(123,068)

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Table of Contents

Changes in accumulated other comprehensive income (loss) by component were as offollows for the years ended December 31:

   2011  2010 

Foreign currency translation adjustments

  $(3,561 $4,278  

Unrealized (losses) gains on cash flow hedges, net of taxes

   (323,039  30,723  

Unrealized gains on available-for-sale securities, net of taxes

   1,206    597  
  

 

 

  

 

 

 

Total accumulated other comprehensive income (loss)

  $(325,394 $35,598  
  

 

 

  

 

 

 

8.31, 2013 and 2012:

 2013 2012
 
Before Tax
Amount
 
Tax
Effect
 
Net of Tax
Amount
 Before Tax
Amount
 Tax
Effect
 Net of Tax
Amount
Foreign currency translation adjustments:           
Beginning balance$11,572
 $
 $11,572
 $(3,561) $
 $(3,561)
Change in foreign currency translation adjustments12,461
 
 12,461
 15,133
 
 15,133
Ending balance$24,033
 $
 $24,033
 $11,572
 $
 $11,572
Unrealized gains (losses) on available-for-sale investment securities:           
Beginning balance$2,440
 $(885) $1,555
 $1,986
 $(780) $1,206
Net unrealized (losses) gains arising during the period(1,638) 582
 (1,056) 1,970
 (727) 1,243
Reclassification of net (gains) to Other, net(1,255) 457
 (798) (1,516) 622
 (894)
Net change(2,893) 1,039
 (1,854) 454
 (105) 349
Ending balance$(453) $154
 $(299) $2,440
 $(885) $1,555
Unrealized gains (losses) on cash flow hedges:           
Beginning balance$(296,595) $43,785
 $(252,810) $(385,640) $62,601
 $(323,039)
Unrealized (losses) arising during the period(221,275) 36,248
 (185,027) (7,065) (3,548) (10,613)
Reclassifications of net losses to:           
Cost of revenues135,044
 (20,839) 114,205
 79,335
 (12,601) 66,734
Selling, general and administrative expenses27,950
 (4,311) 23,639
 16,775
 (2,667) 14,108
Net change(58,281) 11,098
 (47,183) 89,045
 (18,816) 70,229
Ending balance$(354,876) $54,883
 $(299,993) $(296,595) $43,785
 $(252,810)
Accumulated other comprehensive income (loss):           
Beginning balance$(282,583) $42,900
 $(239,683) $(387,215) $61,821
 $(325,394)
Other comprehensive income (loss)(48,713) 12,137
 (36,576) 104,632
 (18,921) 85,711
Ending balance$(331,296) $55,037
 $(276,259) $(282,583) $42,900
 $(239,683)
Note 9 — Employee Benefits

We contribute to defined contribution plans in the United States and Europe, including a 401(k) savings and supplemental retirement plans in the United States. Total expenses for companyCompany contributions to these plans were $19,453, $13,447,$45,061, $34,628, and $10,015$24,789 for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively.

We maintain employee benefit plans that cover substantially all India-based employees. The employees’ provident fund, pension and family pension plans are statutorystatutorily defined contribution retirement benefit plans. Under the plans, employees contribute up to 12% of their base compensation, which is matched by an equal contribution by the Company. For these plans, we recognized a contribution expense of $49,200, $35,049,$63,397, $56,070, and $20,729$54,125 for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively.


F-22

Table of Contents

We also maintain a gratuity plan in India that is a statutory post-employment benefit plan providing defined lump sum benefits. We make annual contributions to anthe employees’ gratuity fund established with a government-owned insurance corporation to fund a portion of the estimated obligation. Accordingly, our liability for the gratuity plan reflects the undiscounted benefit obligation payable as of the balance sheet date which was based upon the employees’ salary and years of service. As of December 31, 20112014 and 2010,2013, the amount accrued under the gratuity plan was $39,916$90,794 and $25,350,$69,629, which is net of fund assets of $40,744$66,697 and $36,132,$55,004, respectively. Expense recognized by us was $29,703, $16,949,$36,444, $30,962, and $8,918$28,496 for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively.

9.

Note 10 — Income Taxes

Income before provision for income taxes shown below is based on the geographic location to which such income is attributed for years ended December 31:

   2011   2010   2009 

United States

  $344,143    $220,234    $151,711  

Foreign

   825,006     658,346     485,240  
  

 

 

   

 

 

   

 

 

 

Income before provision for income taxes

  $1,169,149    $878,580    $636,951  
  

 

 

   

 

 

   

 

 

 

  2014 2013 2012
United States $589,168
 $540,738
 $381,940
Foreign 1,334,863
 1,147,179
 1,005,656
Income before provision for income taxes $1,924,031
 $1,687,917
 $1,387,596
The provision for income taxes consists of the following components for the years ended December 31:

   2011  2010  2009 

Current:

    

Federal and state

  $120,441   $110,713   $101,170  

Foreign

   173,689    86,236    59,539  
  

 

 

  

 

 

  

 

 

 

Total current

   294,130    196,949    160,709  
  

 

 

  

 

 

  

 

 

 

Deferred:

    

Federal and state

   26,549    (12,597  (35,315

Foreign

   (35,148  (39,312  (23,406
  

 

 

  

 

 

  

 

 

 

Total deferred

   (8,599  (51,909  (58,721
  

 

 

  

 

 

  

 

 

 

Total provision for income taxes

  $285,531   $145,040   $101,988  
  

 

 

  

 

 

  

 

 

 

  2014 2013 2012
Current:      
Federal and state $260,264
 $269,974
 $265,826
Foreign 324,080
 277,559
 188,415
Total current 584,344
 547,533
 454,241
Deferred:      
Federal and state (20,148) (37,085) (99,649)
Foreign (79,432) (51,109) (18,259)
Total deferred (99,580) (88,194) (117,908)
Total provision for income taxes $484,764
 $459,339
 $336,333
The reconciliation between our effective income tax rate and the U.S. federal statutory rate iswere as follows:

   2011  %  2010  %  2009  % 

Tax expense, at U.S. federal statutory rate

  $409,202    35.0   $307,503    35.0   $222,933    35.0  

State and local income taxes, net of federal benefit

   20,373    1.7    13,699    1.6    8,648    1.4  

Non-taxable income for Indian tax purposes

   (125,708  (10.8  (166,800  (19.0  (127,800  (20.0

Rate differential on foreign earnings

   (26,030  (2.2  (17,733  (2.0  (9,338  (1.5

Other

   7,694    0.7    8,371    0.9    7,545    1.1  
  

 

 

   

 

 

   

 

 

  

Total provision for income taxes

  $285,531    24.4   $145,040    16.5   $101,988    16.0  
  

 

 

   

 

 

   

 

 

  

follows for the years ended December 31:

  2014 % 2013 % 2012 %
Tax expense, at U.S. federal statutory rate $673,411
 35.0
 $590,771
 35.0
 $485,659
 35.0
State and local income taxes, net of federal benefit 34,466
 1.8
 33,147
 2.0
 24,032
 1.7
Non-taxable income for Indian tax purposes (182,973) (9.5) (146,326) (8.7) (151,789) (10.9)
Rate differential on foreign earnings (31,757) (1.7) (24,606) (1.5) (22,126) (1.6)
Other (8,383) (0.4) 6,353
 0.4
 557
 0.0
Total provision for income taxes $484,764
 25.2
 $459,339
 27.2
 $336,333
 24.2


F-23

Table of Contents

The significant components of deferred income tax assets and liabilities recorded on the consolidated statements of financial position were as follows as of December 31:

   2011  2010 

Deferred income tax assets:

   

Net operating losses

  $9,742   $9,663  

Revenue recognition

   33,083    37,526  

Compensation and benefits

   60,358    38,480  

Stock-based compensation

   30,366    24,780  

Minimum alternative tax (MAT) and other credits

   120,843    100,468  

Foreign exchange forward contracts

   50,194    1,311  

Depreciation and amortization

   859    4,304  

Other

   4,829    24,982  
  

 

 

  

 

 

 
   310,274    241,514  

Less valuation allowance

   (10,365  (10,684
  

 

 

  

 

 

 

Deferred income tax assets, net

   299,909    230,830  
  

 

 

  

 

 

 

Deferred income tax liabilities:

   

Undistributed Indian earnings

   5,689    6,096  

Intangible assets

   24,398    24,842  
  

 

 

  

 

 

 

Deferred income tax liabilities

   30,087    30,938  
  

 

 

  

 

 

 

Net deferred income tax assets

  $269,822   $199,892  
  

 

 

  

 

 

 

  2014 2013
Deferred income tax assets:    
Net operating losses $9,999
 $8,831
Revenue recognition 56,478
 34,368
Compensation and benefits 145,633
 132,134
Stock-based compensation 22,532
 23,202
Minimum alternative tax (MAT) and other credits 184,257
 142,903
Depreciation and amortization 
 4,720
Other accrued expenses 101,669
 70,193
Other 15,078
 10,170
  535,646
 426,521
Less: valuation allowance (11,420) (5,659)
Deferred income tax assets, net 524,226
 420,862
Deferred income tax liabilities:    
Depreciation and amortization 21,169
 
     
Intangible assets 280,649
 38,653
Deferred income tax liabilities 301,818
 38,653
Net deferred income tax assets $222,408
 $382,209
At December 31, 2011,2014, we had foreign and U.S. net operating loss carryforwards of approximately $36,400.$20,085 and $19,715, respectively. We have recorded a full valuation allowanceallowances on most of thecertain foreign net operating loss carryforwards. As of December 31, 20112014 and 2010,2013, deferred income tax assets related to the minimum alternative tax, or MAT, were approximately $112,200$218,500 and $98,600,$195,000, respectively. The calculation of the MAT includes all profits realized by our Indian subsidiaries and any MAT paid in a taxable year is creditable against future Indian corporate income tax, within a 10-year expiration period, subject to certain limitations. Our existing MAT assets expire between March 2018 and March 20222025 and we expect to fully utilize them within the applicable 10-year expiration periods.

In the table above, certain unrecognized income tax benefits have been netted against available same-jurisdiction deferred income tax carryforward assets.

Our Indian subsidiaries, collectively referred to as Cognizant India, are primarily export-oriented and are eligible for certain income tax holiday benefits granted by the government of India for export activities. These benefits for export activities conducted within Software Technology Parks,Special Economic Zones, or STPs, expiredSEZs, for periods of up to 15 years. Our SEZ income tax holiday benefits are currently scheduled to expire in whole or in part during the years 2016 to 2024 and may be extended on March 31, 2011. The income of our STPs is nowa limited basis for an additional five years per unit if certain reinvestment criteria are met. Our Indian profits ineligible for SEZ benefits are subject to corporate income tax at the rate of 33.99%. In addition, all Indian profits, including those generated within SEZs, are subject to the MAT, at the current rate of 32.4%. The expiration of the income tax holiday for STPs is the primary driver of the significant increase in our effective income tax rate for 2011. We have constructed most of our newer Indian development centers in areas designated as Special Economic Zones, or SEZs. Development centers operating in SEZs are entitled to certain income tax incentives for export activities for periods up to 15 years.approximately 21.0%, including surcharges. For the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, the

effect of the income tax holidays for our STPs and SEZsgranted by the Indian government was to reduce the overall income tax provision and increase net income by approximately $125,708, $166,800,$182,973, $146,326, and $127,800,$151,789, respectively, and increase diluted EPS by $0.41, $0.54,$0.30, $0.24, and $0.42,$0.25, respectively.

During the first quarter of 2002, we made a strategic decision to

We pursue an international strategy that includes expanded infrastructure investments in India and geographic expansion in Europe and Asia. Weoutside the United States. Therefore, other than foreign earnings for which we have already accrued U.S. taxes, we do not intend to repatriate our foreign earnings for all periods (except with respect to Indian earnings generated prior to 2002) as such earnings are deemed to be permanentlyindefinitely reinvested outside the United States. As of December 31, 2011,2014, the amount of unrepatriated Indian earnings and total foreign earnings (including unrepatriated Indian earnings) upon which no incremental U.S. taxes have been recorded is approximately $2,660,500$5,455,000 and $2,906,000,$6,121,000, respectively. If such earnings are repatriated in the future, or are no longer deemed to be indefinitely reinvested, we will accrue the applicable amount of taxes associated with such earnings.earnings at that time. Due to the various methods by which such earnings could be repatriated in the future, it is not currently practicable to determine the amount of applicable taxes that would result from such repatriation.

Due to the geographical scope of our operations, we are subject to tax examinations in various jurisdictions. Accordingly, we may record incremental tax expense, based upon the more-likely-than-not standard, for any uncertain tax positions. In addition, when applicable, we adjust the previously recorded income tax expense to reflect examination results when the position is effectively settled.settled or otherwise resolved. Our ongoing assessmentsevaluations of the more-likely-than-not outcomes of the examinations

F-24

Table of Contents

and related tax positions require judgment and can result in adjustments that increase or decrease our effective income tax rate, as well as impact our operating results. The specific timing of when the resolution of each tax position will be reached is uncertain.


Changes in unrecognized income tax benefits were as follows for the years ended December 31:

   2011  2010 

Balance, beginning of year

  $22,950   $10,553  

Additions based on tax positions related to the current year

   16,897    2,677  

Additions for tax positions of prior years

   7,559    10,135  

Additions for tax positions of acquired subsidiaries

   16,056   —    

Reductions for tax positions due to lapse of statutes of limitations

   (4,190  (597

Settlements

   (1,591  —    

Foreign currency exchange movement

   (1,155  182  
  

 

 

  

 

 

 

Balance, end of year

  $56,526   $22,950  
  

 

 

  

 

 

 

  2014 2013
Balance, beginning of year $96,610
 $92,721
Additions based on tax positions related to the current year 7,787
 12,982
Additions for tax positions of prior years 5,836
 14,854
Additions for tax positions of acquired subsidiaries 29,238
 
Reductions for tax positions due to lapse of statutes of limitations 
 (4,353)
Reductions for tax positions of prior years 
 (10,199)
Settlements 
 
Foreign currency exchange movement (3,900) (9,395)
Balance, end of year $135,571
 $96,610
At December 31, 2011,2014, the entire balance of unrecognized income tax benefits would affect theour effective income tax rate, if recognized. While the Company believes uncertain tax positions may be settled or resolved within the next twelve months, it is difficult to estimate the income tax impact of these potential resolutions at this time. We recognize accrued interest and any penalties associated with uncertain tax positions as part of our provision for income taxes. The total amount of accrued interest and penalties at December 31, 20112014 and 20102013 was approximately $10,884$11,153 and $6,766,$8,725, respectively, and relates to U.S. and foreign tax matters. The amountamounts of interest and penalties expensed in 2011, 2010,2014, 2013, and 20092012 were immaterial.

We file a U.S. federal consolidated income tax return. The U.S. federal statute of limitations remains open for the years 20082011 and onward. The statute of limitations for state audits varies by state. Years still under examination by foreign tax authorities are years 2001 and forward.

10.


Note 11 — Fair Value Measurements

We measure our cash equivalents, investments and foreign exchange forward contracts at fair value. The authoritative guidance defines fair value as the exit price, or the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants as of the measurement date. The authoritative guidance also establishes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on inputs to valuation techniques that are used to measure fair value that are either observable or unobservable. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon their own market assumptions.

The fair value hierarchy consists of the following three levels:

Level 1—1 – Inputs are quoted prices in active markets for identical assets or liabilities.

Level 2—2 – Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active, inputs other than quoted prices that are observable and market-corroborated inputs which are derived principally from or corroborated by observable market data.

Level 3—3 – Inputs are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable.


F-25

Table of Contents

The following table summarizes our financial assets and (liabilities) measured at fair value on a recurring basis as of December 31, 2011:

   Level 1   Level 2  Level 3   Total 

Cash equivalents:

       

Money market funds

  $128,004    $—     $—      $128,004  

Time deposits

   —       13,283    —       13,283  

Commercial paper

   —       11,626    —       11,626  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total cash equivalents

   128,004     24,909    —       152,913  
  

 

 

   

 

 

  

 

 

   

 

 

 

Investments:

       

Time deposits

   —       298,432    —       298,432  
  

 

 

   

 

 

  

 

 

   

 

 

 

Available-for-sale securities:

       

U.S. Treasury and agency debt securities

   326,659     138,279    —       464,938  

Corporate and other debt securities

   —       202,705    —       202,705  

Asset-backed debt securities

   —       100,894    —       100,894  

Municipal debt securities

   —       43,889    —       43,889  

Foreign government debt securities

   —       10,500    —       10,500  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total available-for-sale securities

   326,659     496,267    —       822,926  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total investments

   326,659     794,699    —       1,121,358  
  

 

 

   

 

 

  

 

 

   

 

 

 

Derivative financial instruments – foreign exchange forward contracts:

       

Other current assets

   —       30,935    —       30,935  

Accrued expenses and other current liabilities

   —       (126,731  —       (126,731

Other noncurrent liabilities

   —       (259,104  —       (259,104
  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $454,663    $464,708   $—      $919,371  
  

 

 

   

 

 

  

 

 

   

 

 

 

2014:

 Level 1 Level 2 Level 3 Total
Cash equivalents:       
Money market funds$176,474
 $
 $
 $176,474
Commercial paper
 7,400
 
 7,400
Total cash equivalents176,474
 7,400
 
 183,874
Short-term investments:       
Time deposits
 501,902
 
 501,902
Available-for-sale investment securities:       
U.S. Treasury and agency debt securities426,847
 117,886
 
 544,733
Corporate and other debt securities
 358,563
 
 358,563
Certificates of deposit and commercial paper
 4,592
 
 4,592
Asset-backed securities
 220,084
 
 220,084
Municipal debt securities
 112,783
 
 112,783
Mutual funds
 21,920
 
 21,920
Total available-for-sale investment securities426,847
 835,828
 
 1,262,675
Total short-term investments426,847
 1,337,730
 
 1,764,577
Derivative financial instruments - foreign exchange forward contracts:       
Other current assets
 2,731
 
 2,731
Accrued expenses and other current liabilities
 (97,302) 
 (97,302)
Other noncurrent assets
 3,879
 
 3,879
Other noncurrent liabilities
 (9,962) 
 (9,962)
Total$603,321
 $1,244,476
 $
 $1,847,797

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The following table summarizes our financial assets and (liabilities) measured at fair value on a recurring basis as of December 31, 2010:

   Level 1   Level 2  Level 3   Total 

Cash equivalents:

       

Money market funds

  $421,424    $—     $—      $421,424  

Time deposits

   —       67,703    —       67,703  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total cash equivalents

   421,424     67,703    —       489,127  
  

 

 

   

 

 

  

 

 

   

 

 

 

Investments:

       

Time deposits

   —       139,391    —       139,391  
  

 

 

   

 

 

  

 

 

   

 

 

 

Available-for-sale securities:

       

U.S. Treasury and agency debt securities

   268,114     72,270    —       340,384  

Corporate and other debt securities

   —       122,909    —       122,909  

Asset-backed debt securities

   —       33,154    —       33,154  

Municipal debt securities

   —       41,655    —       41,655  

Foreign government debt securities

   —       7,926    —       7,926  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total available-for-sale securities

   268,114     277,914    —       546,028  
  

 

 

   

 

 

  

 

 

   

 

 

 

Total investments

   268,114     417,305    —       685,419  
  

 

 

   

 

 

  

 

 

   

 

 

 

Derivative financial instruments – foreign exchange forward contracts:

       

Other current assets

   —       30,983    —       30,983  

Accrued expenses and other current liabilities

   —       (7,504  —       (7,504

Other noncurrent assets

   —       8,144    —       8,144  

Other noncurrent liabilities

   —       (6,601  —       (6,601
  

 

 

   

 

 

  

 

 

   

 

 

 

Total

  $689,538    $510,030   $—      $1,199,568  
  

 

 

   

 

 

  

 

 

   

 

 

 

2013:

 Level 1 Level 2 Level 3 Total
Cash equivalents:       
Money market funds$694,416
 $
 $
 $694,416
Time deposits
 128,654
 
 128,654
Commercial paper
 22,000
 
 22,000
Total cash equivalents694,416
 150,654
 
 845,070
Short-term investments:       
Time deposits
 329,783
 
 329,783
Available-for-sale investment securities:       
U.S. Treasury and agency debt securities423,051
 83,234
 
 506,285
Corporate and other debt securities
 301,841
 
 301,841
Certificates of deposit and commercial paper
 99,959
 
 99,959
Asset-backed securities
 160,267
 
 160,267
Municipal debt securities
 115,196
 
 115,196
Mutual funds
 21,136
 
 21,136
Total available-for-sale investment securities423,051
 781,633
 
 1,204,684
Total short-term investments423,051
 1,111,416
 
 1,534,467
Derivative financial instruments - foreign exchange forward contracts:       
Other current assets
 11,105
 
 11,105
Accrued expenses and other current liabilities
 (191,584) 
 (191,584)
Other noncurrent liabilities
 (164,490) 
 (164,490)
Total$1,117,467
 $917,101
 $
 $2,034,568

We measure the fair value of money market funds and U.S. Treasury securities based on quoted prices in active markets for identical assets.assets and therefore classify these assets as Level 1. The fair value of commercial paper, certificates of deposit, U.S. government agency securities, municipal debt securities, U.S. and international corporate bonds and foreign government debt securities is measured based on relevant trade data, dealer quotes, or model driven valuations using significant inputs derived from or corroborated by observable market data, such as yield curves and credit spreads. We measure the fair value of our asset-backed securities using model driven valuations based on significant inputs derived from or corroborated by observable market data such as dealer quotes, available trade information, spread data, current market assumptions on prepayment speeds and defaults and historical data on deal collateral performance.

The value of the mutual funds invested in fixed income securities is based on the net asset value, or NAV, of the fund, with appropriate consideration of the liquidity and any restrictions on disposition of our investment in the fund.

We estimate the fair value of each foreign exchange forward contract by using a present value of expected cash flows model. This model calculates the difference between the current market forward price and the contracted forward price for each foreign exchange contract and applies the difference in the rates to each outstanding contract. The market forward rates includedinclude a discount and credit risk factor. The amounts wereare aggregated by type of contract and maturity.

During the years ended December 31, 20112014, 2013 and 2010,2012, there were no transfers among Level 1, Level 2, or Level 3 financial assets and liabilities.

11.


Note 12 — Derivative Financial Instruments

In the normal course of business, we use foreign exchange forward contracts to manage foreign currency exchange rate risk. The estimated fair value of the foreign exchange forward contracts considers the following items: discount rate, timing and amount of cash flow and counterparty credit risk. Derivatives may give rise to

credit risks from the possible non-performance by counterparties. Credit risk is generally limited to the fair value of those contracts that are favorable to us. We have limited our credit risk by entering into derivative transactions only with highly-rated global financial institutions, limiting the amount of credit exposure with any one financial institution and conducting ongoing evaluation of the creditworthiness of the financial institutions with which we do business.

In addition, all the assets and liabilities related to our foreign exchange forward


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contracts set forth in the below table are subject to International Swaps and Derivatives Association, or ISDA, master netting arrangements or other similar agreements with each individual counterparty. These master netting arrangements generally provide for net settlement of all outstanding contracts with the counterparty in the case of an event of default or a termination event. We have presented all the assets and liabilities related to our foreign exchange forward contracts on a gross basis, with no offsets, in our accompanying consolidated statements of financial position. There is no financial collateral (including cash collateral) posted or received by us related to our foreign exchange forward contracts.
The following table provides information on the location and fair values of derivative financial instruments included in our consolidated statementsstatement of financial position as of December 31:

    2011  2010 

Designation of Derivatives

 Location on Statement of  Financial
Position
 Assets  Liabilities  Assets  Liabilities 

Cash Flow Hedges – Designated as hedging instruments

     

Foreign exchange forward contracts

 Other current assets $—     $—     $30,983   $—    
 Other noncurrent assets  —      —      8,144    —    
 Accrued expenses and
other current
liabilities
  —      126,536    —      187  
 Other noncurrent
liabilities
  —      259,104    —      6,601  
  

 

 

  

 

 

  

 

 

  

 

 

 
     Total  —      385,640    39,127    6,788  
  

 

 

  

 

 

  

 

 

  

 

 

 

Other Derivatives – Not designated as hedging instruments

     

Foreign exchange forward contracts

 Other current assets  30,935    —      —      —    
 Accrued expenses and
other current
liabilities
  —      195   —      7,317  
  

 

 

  

 

 

  

 

 

  

 

 

 
     Total  30,935    195   —      7,317  
  

 

 

  

 

 

  

 

 

  

 

 

 

Total

 $30,935   $385,835   $39,127   $14,105  
  

 

 

  

 

 

  

 

 

  

 

 

 

of:

    December 31, 2014 December 31, 2013
Designation of Derivatives 
Location on Statement of
Financial Position
 Assets   Liabilities Assets   Liabilities
Cash Flow Hedges – Designated as hedging instruments          
Foreign exchange forward contracts Other current assets $710
 $
 $
 $
  Other noncurrent assets 3,879
 
 
 
  Accrued expenses and other current liabilities 
 97,240
 
 190,386
  Other noncurrent liabilities 
 9,962
 
 164,490
  Total 4,589
 107,202
 
 354,876
Other Derivatives – Not designated as hedging instruments          
Foreign exchange forward contracts Other current assets 2,021
 
 11,105
 
  Accrued expenses and other current liabilities 
 62
 
 1,198
  Total 2,021
 62
 11,105
 1,198
Total   $6,610
 $107,264
 $11,105
 $356,074

Cash Flow Hedges

We have entered into a series of foreign exchange forward contracts that are designated as cash flow hedges of Indian rupee denominated payments in India. These contracts are intended to partially offset the impact of movement of exchange rates on future operating costs and are scheduled to mature each month during 2012, 2013, 2014,2015, 2016 and 2015.2017. Under these contracts, we purchase Indian rupees and sell U.S. dollars. The changes in fair value of these contracts are initially reported in the caption “accumulated other comprehensive income (loss)” onin our accompanying consolidated statements of financial position and are subsequently reclassified to earnings in the same period the hedge contract matures. As of December 31, 2014, we estimate that $81,601, net of tax, of the net losses related to derivatives designated as cash flow hedges recorded in accumulated other comprehensive income (loss) is expected to be reclassified into earnings within the next 12 months.
The notional value of our outstanding contracts by year of maturity and the net unrealized (loss) gain included in accumulated other comprehensive income (loss) for such contracts were as follows as of December 31:

   2011  2010 

2011

  $—     $780,000  

2012

   1,193,500    780,000  

2013

   1,080,000    600,000  

2014

   810,000    —    

2015

   420,000    —    
  

 

 

  

 

 

 

Total notional value of contracts outstanding

  $3,503,500   $2,160,000  
  

 

 

  

 

 

 

Net unrealized (loss) gain included in accumulated other comprehensive income (loss), net of taxes

  $(323,039 $30,723  
  

 

 

  

 

 

 

of:

 December 31, 2014 December 31, 2013
2014$
 $1,200,000
20151,320,000
 900,000
2016720,000
 240,000
2017420,000
 
Total notional value of contracts outstanding$2,460,000
 $2,340,000
Net unrealized (loss) included in accumulated other comprehensive income (loss), net of taxes$(86,742) $(299,993)
Upon settlement or maturity of the cash flow hedge contracts, we record the related gain or loss, based on our designation at the commencement of the contract, towith the hedged Indian rupee denominated expense reported within cost of revenues and selling, general and administrative expenses. Hedge ineffectiveness was immaterial for all periods presented.

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The following table provides information on the location and amounts of pre-tax gains (losses) on our cash flow hedges for the yearsyear ended December 31:

   Increase (decrease) in
Derivative Gains
(Losses) Recognized
in Accumulated Other
Comprehensive Income (Loss)
(effective portion)
   Location of Net Derivative Gains
(Losses) Reclassified
from Accumulated Other
Comprehensive Income (Loss)
into Income
(effective portion)
  Net Gain (Loss) Reclassified
from Accumulated Other
Comprehensive  Income (Loss)
into Income
(effective portion)
 
   2011  2010      2011   2010 

Cash Flow Hedges – Designated as hedging instruments

         

Foreign exchange forward contracts

  $(399,205 $54,919    Cost of revenues  $15,294    $34,974  
  

 

 

  

 

 

       
     Selling, general
and administrative
expenses
   3,480     6,588  
       

 

 

   

 

 

 

Total

  $(399,205 $54,919      $18,774    $41,562  
  

 

 

  

 

 

     

 

 

   

 

 

 

 
Decrease (Increase) in
Derivative
Losses Recognized
in Accumulated Other
Comprehensive Income (Loss)
(effective portion)
 
Location of Net Derivative
(Losses) Reclassified
from Accumulated Other
Comprehensive Income (Loss)
into Income
(effective portion)
 
Net (Losses) Reclassified
from Accumulated Other
Comprehensive Income (Loss)
into Income
(effective portion)
 2014 2013   2014 2013
Cash Flow Hedges – Designated as hedging instruments         
Foreign exchange forward contracts$115,651
 $(221,275) Cost of revenues $(113,367) $(135,044)
     Selling, general and administrative expenses (23,245) (27,950)
     Total $(136,612) $(162,994)
The activity related to the change in net unrealized (losses) on our cash flow hedges included in accumulated other comprehensive income (loss) is presented in Note 8.
Other Derivatives

We use foreign exchange forward contracts, which have not been designated as hedges, to hedge balance sheet exposure to certain monetary assets and liabilities denominated in currencies other than the functional currency of our foreign subsidiaries. We entered into a seriesContracts outstanding as of foreign exchange forward contracts scheduledDecember 31, 2014 are schedule to mature in 2012 which are primarily to purchase U.S. dollars and sell Indian rupees.2015. Realized gains or losses and changes in the estimated fair value of these derivative financial instruments are recordedreported in Other, netthe caption "Foreign currency exchange gains (losses), net" in our consolidated statements of operations.

Additional information related to our outstanding contracts is as follows as of December 31:

   2011   2010 

Notional value of contracts outstanding

  $234,239    $234,021  
  

 

 

   

 

 

 

of:

 December 31, 2014 December 31, 2013
 Notional Market Value
 Notional Market Value
Contracts to purchase U.S. dollars and sell:       
Indian rupees$160,008
 $1,773
 $171,802
 $11,105
Euros24,450
 198
 55,500
 (412)
British pounds17,900
 51
 52,000
 (786)
Australian dollars9,600
 (58) 
 
Canadian dollars3,650
 (5) 
 
Total$215,608
 $1,959
 $279,302
 $9,907
The following table provides information on the location and amounts of realized and unrealized pre-tax gains (losses)and losses on our other derivative financial instruments for the years ended December 31, 20112014 and 2010.

   Location of Net Gains / (Losses)
on Derivative Instruments
  Amount of Net Gains (Losses)
on Derivative Instruments
 
      2011   2010 

Other Derivatives—Not designated as hedging instruments

      

Foreign exchange forward contracts

  Other, net  $23,621    $(21,088
    

 

 

   

 

 

 

2013:

  
Location of Net (Losses) Gains
on Derivative Instruments
 
Amount of Net (Losses) Gains
on Derivative Instruments
    2014 2013
Other Derivatives – Not designated as hedging instruments Foreign currency exchange gains (losses), net    
Foreign exchange forward contracts   $(3,895) $14,084
The related cash flow impacts of all of our derivative activities are reflected as cash flows from operating activities.

12.

Note 13 — Stock-Based Compensation Plans

On June 5, 2009, our stockholders approved the adoption of the Cognizant Technology Solutions Corporation 2009 Incentive Compensation Plan (thePlan. On June 30, 2014, our stockholders approved the first amendment to such plan. On September 18, 2014 the Compensation Committee of the Board of Directors approved the second amendment to such plan (as amended, the “2009 Incentive Plan”), under which 24,000,000. Under the 2009 Incentive Plan, 48,000,000 shares of our Class A

common stock were reserved for issuance. The 2009 Incentive Plan is the successor plan to our Amended and Restated 1999 Incentive Compensation Plan which


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terminated on April 13, 2009 in accordance with its terms, (the “1999 Incentive Plan”), our Amended and Restated Non-Employee Directors’ Stock Option Plan (the “Director Plan”) and our Amended and Restated Key Employees’ Stock Option Plan (the “Key Employee Plan”) which terminated in July 2009 (collectively, the “Predecessor Plans”). The 2009 Incentive Plan will not affect any options or stock issuances outstanding under the Predecessor Plans. No further awards will be made under the Predecessor Plans. As of December 31, 2011,2014, we have 16,902,50215,651,686 shares available for grant under the 2009 Incentive Plan.

Stock options granted to employees under our plans have a life ranging from seven to ten years, vest proportionally over four years, unless specified otherwise, and have an exercise price equal to the fair market value of the common stock on the date of grant. Grants to non-employee directors vest proportionally over two years. Stock-based compensation expense relating to stock options is recognized on a straight-line basis over the requisite service period.

Restricted stock units vest proportionately in quarterly or annual installments over three to four years. Stock-based compensation expense relating to restricted stock units is recognized on a straight-line basis over the requisite service period.


We granted performance stock units that cliff vest after three years, principally to executive officers, and performance stock units that vest over periods ranging from one to three years to employees, including theour executive officers. The vesting of performance stock units is contingent on both meeting revenue performance targets and continued service. Stock-based compensation costs for performance stock units that cliff vest are recognized on a straight-line basis and awards that vest proportionally are recognized on a graded-vesting basis over the vesting period based on the most probable outcome of the performance conditions. If the minimum performance targets are not met, no compensation cost is recognized and any recognized compensation cost is reversed.

The Company’s 2004 Employee Stock Purchase Plan (the “Purchase Plan”), as amended in 2010,2013, provides for the issuance of up to 9,000,00028,000,000 shares of Class A common stock to eligible employees. The Purchase Plan provides for eligible employees to purchase whole shares of Class A common stock at a price of 90% of the lesser of: (a) the fair market value of a share of Class A common stock on the first date of the purchase period or (b) the fair market value of a share of Class A common stock on the last date of the purchase period. Stock-based compensation expense for the Purchase Plan is recognized over the vesting period of three months on a straight-line basis. As of December 31, 2011,2014, we had 2,895,31010,279,356 shares available for future grants and issuances under the Purchase Plan.

The allocation of total stock-based compensation expense between cost of revenues and selling, general and administrative expenses as well as the related income tax benefit were as follows for the three years ended December 31:

   2011   2010   2009 

Cost of revenues

  $15,257    $13,147    $14,889  

Selling, general and administrative expenses

   74,975     43,837     29,927  
  

 

 

   

 

 

   

 

 

 

Total stock-based compensation expense

  $90,232    $56,984    $44,816  
  

 

 

   

 

 

   

 

 

 

Income tax benefit

  $21,510    $13,453    $9,881  
  

 

 

   

 

 

   

 

 

 

Effective April 1, 2007, the Indian government enacted a fringe benefit tax, or FBT, on the intrinsic value of stock options and awards as of the vesting date that is payable by us at the time of exercise or distribution for employees subject to FBT. We elected to recover this cost from the employee and withhold the FBT from the employee’s stock option or award proceeds at the time of exercise or distribution before remitting the tax to the

Indian government. Because we were the primary obligor of this tax obligation, we recorded the FBT as an operating expense and the recovery from the employee was recorded in additional paid-in capital as proceeds from stock issuance. During the third quarter of 2009, the Indian government repealed the FBT retroactive to April 1, 2009. Stock-based FBT expense was as follows for the years ended December, 31:

   2011   2010   2009 

Stock-based FBT expense

  $—      $—      $945  
  

 

 

   

 

 

   

 

 

 

  2014 2013 2012
Cost of revenues $26,762
 $19,107
 $16,773
Selling, general and administrative expenses 108,063
 99,693
 90,582
Total stock-based compensation expense $134,825
 $118,800
 $107,355
Income tax benefit $31,374
 $29,387
 $26,206
We estimate the fair value of each stock option granted using the Black-Scholes option-pricing model. For the years ended December 31, 2011, 20102014, 2013 and 2009,2012, expected volatility was calculated using implied market volatilities. In addition, the expected term, which represents the period of time, measured from the grant date, that vested options are expected to be outstanding, was derived by incorporating exercise and post-vest termination assumptions, based on historical data, in a Monte Carlo simulation model. The risk-free rate is derived from the U.S. Treasury yield curve in effect at the time of grant. We have not paid any dividends. Forfeiture assumptions used in amortizing stock-based compensation expense are based on an analysis of historical data.


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Table of Contents

The fair values of option grants, including the Purchase Plan, were estimated at the date of grant during the years ended December 31, 2011, 2010,2014, 2013, and 20092012 based upon the following assumptions and were as follows:

   2011  2010  2009 

Dividend yield

   0  0  0

Weighted average volatility factor:

    

Stock options

   31.87  39.98  45.98

Purchase Plan

   34.66  33.35  56.63

Weighted average expected life (in years):

    

Stock options

   3.54    3.53    4.18  

Purchase Plan

   0.25    0.25    0.25  

Weighted average risk-free interest rate:

    

Stock options

   1.06  1.55  2.48

Purchase Plan

   0.05  0.13  0.14

Weighted average grant date fair value:

    

Stock options

  $18.85   $15.35   $10.49  

Purchase Plan

  $12.21   $8.75   $5.04  

  2014 2013 2012
Dividend yield 0% 0% 0%
Weighted average volatility factor:      
Stock options 28.74% 33.47% 36.71%
Purchase Plan 24.86% 29.17% 32.31%
Weighted average expected life (in years):      
Stock options 3.92
 3.82
 3.69
Purchase Plan 0.25
 0.25
 0.25
Weighted average risk-free interest rate:      
Stock options 1.25% 0.73% 0.43%
Purchase Plan 0.02% 0.05% 0.06%
Weighted average grant date fair value:      
Stock options $11.81
 $8.65
 $8.39
Purchase Plan $7.29
 $5.87
 $5.56
During the year ended December 31, 2011,2014, we issued 732,5551,882,384 shares of Class A common stock under the Purchase Plan with a total vested fair value of approximately $8,944.

$13,725.

A summary of the activity for stock options granted under our stock-based compensation plans as of December 31, 20112014 and changes during the year then ended is presented below:

   Number of
Options
  Weighted
Average  Exercise
Price

(in dollars)
   Weighted
Average
Remaining
Life
(in years)
   Aggregate
Intrinsic
Value
(in thousands)
 

Outstanding at January 1, 2011

   12,867,658   $21.23      

Granted

   70,000    75.36      

Exercised

   (2,400,039  14.55      

Cancelled

   (33,683  34.70      

Expired

   (5,275  34.22      
  

 

 

      

Outstanding at December 31, 2011

   10,498,661   $23.06     3.75    $433,805  
  

 

 

  

 

 

   

 

 

   

 

 

 

Vested and expected to vest at December 31, 2011

   10,459,245   $23.01     3.74    $432,643  
  

 

 

  

 

 

   

 

 

   

 

 

 

Exercisable at December 31, 2011

   10,039,536   $22.54     3.62    $419,348  
  

 

 

  

 

 

   

 

 

   

 

 

 

  
Number of
Options
 
Weighted
Average Exercise
Price
(in dollars)
 
Weighted
Average
Remaining Life
(in years)
 
Aggregate
Interinsic
Value
(in thousands)
Outstanding at January 1, 2014 6,871,722
 $16.43
    
Granted 67,736
 48.50
    
Exercised (1,547,558) 12.74
    
Cancelled (26,560) 28.87
    
Expired (3,703) 18.04
    
Outstanding at December 31, 2014 5,361,637
 $17.84
 2.46 $186,715
Vested and expected to vest at December 31, 2014 5,350,026
 $17.78
 2.45 $186,607
Exercisable at December 31, 2014 5,247,661
 $17.31
 2.39 $185,497
As of December 31, 2011, $4,0122014, $660 of total remaining unrecognized stock-based compensation cost related to stock options is expected to be recognized over the weighted-average remaining requisite service period of 0.78 years.one year. The total intrinsic value of options exercised was $136,182, $270,349,$58,310, $137,446, and $142,676$256,623 for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively.

The fair value of performance stock units and restricted stock units is determined based on the number of stock units granted and the quoted price of our stock at date of grant.


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Table of Contents

A summary of the activity for performance stock units granted under our stock-based compensation plans as of December 31, 20112014 and changes during the year then ended is presented below. The presentation reflects the number of performance stock units at the maximum performance milestones.

   Number of
Units
  Weighted Average
Grant Date

Fair Value
(in dollars)
 

Unvested at January 1, 2011

   1,104,987   $44.15  

Granted

   1,294,375    67.51  

Vested

   (492,499  27.50  

Forfeited

   (15,476  48.32  

Reduction due to the achievement of lower than maximum performance milestones

   (62,459  60.88  
  

 

 

  

Unvested at December 31, 2011

   1,828,928   $64.56  
  

 

 

  

  
Number of
Units
 
Weighted Average
Grant Date
Fair Value
(in dollars)
Unvested at January 1, 2014 3,747,622
 $39.23
Granted 1,942,576
 53.89
Vested (1,088,423) 33.09
Forfeited (229,132) 39.42
Reduction due to the achievement of lower than maximum performance milestones (728,090) 46.46
Unvested at December 31, 2014 3,644,553
 $47.42
As of December 31, 2011, $64,0022014, $82,709 of total remaining unrecognized stock-based compensation cost related to performance stock units is expected to be recognized over the weighted-average remaining requisite service period of 2.292.03 years.

A summary of the activity for restricted stock units granted under our stock-based compensation plans as of December 31, 20112014 and changes during the year then ended is presented below:

   Number of
Units
  Weighted
Average Grant Date
Fair Value
(in dollars)
 

Unvested at January 1, 2011

   1,394,027   $41.78  

Granted

   1,735,730    72.06  

Vested

   (888,013  40.11  

Forfeited

   (81,153  60.75  
  

 

 

  

Unvested at December 31, 2011

   2,160,591   $66.08  
  

 

 

  

  
Number of
Units
 
Weighted Average
Grant Date
Fair Value
(in dollars)
Unvested at January 1, 2014 3,596,808
 $38.90
Granted 4,205,567
 51.85
Vested (2,110,271) 39.26
Forfeited (305,002) 41.43
Unvested at December 31, 2014 5,387,102
 $48.73
As of December 31, 2011, $107,6852014, $227,000 of total remaining unrecognized stock-based compensation cost related to restricted stock units is expected to be recognized over the weighted-average remaining requisite service period of 2.292.41 years.

13.


Note 14 — Commitments and Contingencies

We lease office space and equipment under operating leases, which expire at various dates through the year 2023.2024. Certain leases contain renewal provisions and generally require us to pay utilities, insurance, taxes, and other operating expenses. Future minimum rental payments under non-cancelableon our operating leases as of December 31, 20112014 are as follows:

2012

  $ 104,985  

2013

   98,398  

2014

   86,896  

2015

   77,539  

2016

   61,026  

Thereafter

   81,248  
  

 

 

 

Total minimum lease payments

  $510,092  
  

 

 

 

 Operating lease obligation
2015$148,320
2016125,277
2017105,149
201881,682
201971,695
Thereafter214,534
Total minimum lease payments$746,657
Rental expense totaled $122,035, $94,863,$190,918, $166,206, and $75,170$147,576 for the years ended December 31, 2011, 2010,2014, 2013, and 2009,2012, respectively.

Our current India real estate development program includes planned construction



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Table of an additional 10.5 million square feet of new space between 2011 and the end of 2015. The expanded program includes the expenditure of over $700,000 during this periodContents

Future minimum rental payments on land acquisition, facilities construction and furnishings to build new company-owned state-of-the-art IT development and delivery centers in regions primarily designatedour capital leases as SEZs located in India. As of December 31, 2011,2014 are as follows:
 Capital lease obligation
2015$4,705
20164,732
20174,243
20183,908
20193,821
Thereafter35,364
Total minimum lease payments56,773
Interest(15,621)
Present value of minimum lease payments$41,152
As of December 31, 2014, we had outstanding fixed capital commitments of $240,134approximately $20,452 related to our India real estate development center expansion program.

program to build new Company-owned state-of-the-art IT development and delivery centers.

We are involved in various claims and legal actions arising in the ordinary course of business. We accrue a liability when a loss is considered probable and the amount can be reasonably estimated. In the opinion of management, the outcome of suchany existing claims and legal actions,or regulatory proceedings, if decided adversely, is not expected to have a material adverse effect on our business, financial condition, results of operations and cash flows. Additionally, many of our engagements involve projects that are critical to the operations of our customers’ business and provide benefits that are difficult to quantify. Any failure in a customer’s systems or our failure to meet our contractual obligations to our clients, including any breach involving a customer’s confidential information or sensitive data, or our obligations under applicable laws or regulations could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to contractually limit our liability for damages arising from negligent acts, errors, mistakes, or omissions in rendering our services, there can be no assurance that the limitations of liability set forth in our contracts will be enforceable in all instances or will otherwise protect us from liability for damages. Although we have general liability insurance coverage, including coverage for errors or omissions, there can be no assurance that such coverage will cover all types of claims, continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against us that exceed availableor are not covered by our insurance coverage or changes in our insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could have a material adverse effect on our business, results of operations, financial condition and financial condition.

cash flows.

In the normal course of business and in conjunction with certain client engagements, we have entered into contractual arrangements through which we may be obligated to indemnify clients or other parties with whom we conduct business with respect to certain matters. These arrangements can include provisions whereby we agree to hold the indemnified party and certain of their affiliated entities harmless with respect to third-party claims related to such matters as our breach of certain representations or covenants, or out of our intellectual property infringement, our gross negligence or willful misconduct or certain other claims made against certain parties. Payments by us under any of these arrangements are generally conditioned on the client making a claim and providing us with full control over the defense and settlement of such claim. It is not possible to determine the maximum potential amount under these indemnification agreements due to the unique facts and circumstances involved in each particular agreement. Historically, we have not made payments under these indemnification

agreements soand therefore they have not had any impact on our operating results, financial position, or cash flows. However, if events arise requiring us to make payment for indemnification claims under our indemnification obligations in contracts we have entered, such payments could have material impact on our operatingbusiness, results of operations, financial position,condition and cash flows.

14.



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Note 15 — Segment Information

Our reportable segments are:
Financial Services, which includes customers providing banking/transaction processing, capital markets and insurance services;
Healthcare, which includes healthcare providers and payers as well as life sciences customers; customers. Our Healthcare business segment includes the post-acquisition operating results of TriZetto;
Manufacturing/Retail/Logistics, which includes manufacturers, retailers, travel and other hospitality customers, as well as customers providing logistics services; and
Other, which is an aggregation of industry segmentsindustries each of which, individually, arerepresents less than 10% of consolidated revenues and segment operating profit. The Other reportable segment includes our information, media and entertainment services, communications and high technology operating segments.
Our sales managers, account executives, account managers and project teams are aligned in accordance with the specific industries they serve.

Our chief operating decision maker evaluates the Company’s performance and allocates resources based on segment revenues and operating profit. Segment operating profit is defined as income from operations before unallocated costs. Generally, operating expenses for each operating segment have similar characteristics and are subject to the same factors, pressures and challenges. However, the economic environment and its effects on industries served by our operating segments may affect revenue and operating expenses to differing degrees. Expenses included in segment operating profit consist principally of direct selling and delivery costs as well as a per seat charge for use of the development and delivery centers. Certain selling, general and administrative expenses, excess or shortfall of incentive compensation for delivery personnel as compared to target, stock-based compensation expense, a portion of depreciation and amortization stock-based compensation expense and the related stock-based Indian fringe benefit tax, and the impact of the settlements of our cash flow hedges are not allocated to individual segments in internal management reports used by the chief operating decision maker. Accordingly, such expenses are excluded from segment operating profit and are separately disclosed as “unallocated” and adjusted only against our total income from operations. Additionally,Ad, management has determined that it is not practical to allocate identifiable assets by segment, since such assets are used interchangeably among the segments.

Revenues from external customers and segment operating profit, before unallocated expenses, for the Financial Services, Healthcare, Manufacturing/Retail/Logistics, and Other reportable segments were as follows for the years ended December 31:

   2011   2010   2009 

Revenues:

      

Financial Services

  $2,518,422    $1,944,450    $1,406,629  

Healthcare

   1,622,157     1,177,113     860,427  

Manufacturing/Retail/Logistics

   1,197,472     849,643     564,917  

Other

   783,105     621,183     446,690  
  

 

 

   

 

 

   

 

 

 

Total revenues

  $6,121,156    $4,592,389    $3,278,663  
  

 

 

   

 

 

   

 

 

 
   2011   2010   2009 

Segment Operating Profit:

      

Financial Services

  $872,267    $668,595    $503,689  

Healthcare

   625,052     436,879     331,007  

Manufacturing/Retail/Logistics

   440,416     283,676     184,636  

Other

   254,145     208,306     147,246  
  

 

 

   

 

 

   

 

 

 

Total segment operating profit

   2,191,880     1,597,456     1,166,578  

Less—unallocated costs(1)

   1,055,412     735,604     548,088  
  

 

 

   

 

 

   

 

 

 

Income from operations

  $1,136,468    $861,852    $618,490  
  

 

 

   

 

 

   

 

 

 

(1)Includes $90,232, $56,984, and $44,816 of stock-based compensation expense for the years ended December 31, 2011, 2010, and 2009, respectively, and $945 of stock-based Indian fringe benefit tax expense for the years ended December 31, 2009.

follows:

 2014 2013 2012
Revenues:     
Financial Services$4,285,614
 $3,717,573
 $3,035,447
Healthcare2,689,427
 2,264,826
 1,934,898
Manufacturing/Retail/Logistics2,093,560
 1,868,305
 1,498,668
Other1,194,080
 992,485
 877,459
Total revenue$10,262,681
 $8,843,189
 $7,346,472
      
Segment Operating Profit:     
Financial Services$1,320,116
 $1,212,099
 $998,339
Healthcare850,955
 829,916
 724,454
Manufacturing/Retail/Logistics685,745
 630,250
 527,970
Other391,901
 318,357
 288,052
Total segment operating profit3,248,717
 2,990,622
 2,538,815
Less: unallocated costs1,363,839
 1,312,712
 1,177,319
Income from operations$1,884,878
 $1,677,910
 $1,361,496



F-34


Geographic Area Information

Revenue and long-lived assets, by geographic area, arewere as follows:

   North  America(2)   Europe(3)   Other(5)(6)   Total 

2011

        

Revenues(1)

  $4,802,958    $1,097,475    $220,723    $6,121,156  

Long-lived assets(4)

   27,387     5,232     725,415     758,034  

2010

        

Revenues(1)

  $3,582,719    $855,575    $154,095    $4,592,389  

Long-lived assets(4)

   12,198     3,687     554,563     570,448  

2009

        

Revenues(1)

  $2,594,210    $606,804    $77,649    $3,278,663  

Long-lived assets(4)

   9,042     3,145     469,329     481,516  

 2014 2013 2012
Revenues: (1)
     
North America(2)
$7,879,785
 $6,860,067
 $5,836,258
Europe(3)
1,883,590
 1,579,205
 1,195,490
Rest of World(4) 
499,306
 403,917
 314,724
Total$10,262,681
 $8,843,189
 $7,346,472
 2014 2013 2011
Long-lived Assets: (5)
     
North America(2)
$188,277
 $48,352
 $52,149
Europe29,816
 22,707
 8,696
Rest of World(4)(6) 
1,029,112
 1,010,105
 910,641
Total$1,247,205
 $1,081,164
 $971,486
_____________
(1)Revenues are attributed to regions based upon customer location.
(2)Substantially all relates to operations in the United States.
(3)Includes revenue from operations in the United Kingdom of $698,853, $559,297,$1,099,178, $942,579 and $353,471 in 2011, 2010,$764,936 for the years ended 2014, 2013, and 2009,2012, respectively.
(4)Includes our operations in Asia Pacific, the Middle East and Latin America.
(5)Long-lived assets include property and equipment, net of accumulated depreciation and amortization.
(5)Includes our operations in Asia Pacific, Middle East and Latin America.
(6)Substantially all of these long-lived assets relate to our operations in India.

15.

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Note 16 — Quarterly Financial Data (Unaudited)

Summarized quarterly results for the two years ended December 31, 20112014 are as follows:

   Three Months Ended   Full Year 

2011

  March 31   June 30   September 30   December 31   

Revenues

  $1,371,253    $1,485,242    $1,600,954    $1,663,707    $6,121,156  

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   782,176     860,871     924,886     970,689     3,538,622  

Selling, general and administrative expenses

   296,330     326,718     353,161     352,456     1,328,665  

Depreciation and amortization expense

   27,382     27,695     29,905     32,419     117,401  

Income from operations

   265,365     269,958     293,002     308,143     1,136,468  

Net income

   208,327     208,045     227,119     240,127     883,618  

Basic EPS

  $0.69    $0.68    $0.75    $0.79    $2.91  

Diluted EPS

  $0.67    $0.67    $0.73    $0.78    $2.85  

   Three Months Ended   Full Year 

2010

  March 31   June 30   September 30   December 31   

Revenues

  $959,720    $1,105,154    $1,216,913    $1,310,602    $4,592,389  

Cost of revenues (exclusive of depreciation and amortization expense shown separately below)

   555,904     641,019     699,623     758,023     2,654,569  

Selling, general and administrative expenses

   194,993     234,547     262,632     279,921     972,093  

Depreciation and amortization expense

   25,806     23,673     26,359     28,037     103,875  

Income from operations

   183,017     205,915     228,299     244,621     861,852  

Net income

   151,500     172,175     203,699     206,166     733,540  

Basic EPS

  $0.51    $0.57    $0.68    $0.68    $2.44  

Diluted EPS

  $0.49    $0.56    $0.66    $0.66    $2.37  

  Three Months Ended  
2014 March 31 June 30 September 30 December 31 Full Year
Revenues $2,422,348
 $2,517,094
 $2,581,009
 $2,742,230
 $10,262,681
Cost of revenues (exclusive of depreciation and amortization expense shown separately below) 1,432,444
 1,499,462
 1,569,828
 1,639,384
 6,141,118
Selling, general and administrative expenses 485,395
 482,985
 506,019
 562,622
 2,037,021
Depreciation and amortization expense 44,473
 46,726
 47,649
 60,816
 199,664
Income from operations 460,036
 487,921
 457,513
 479,408
 1,884,878
Net income 348,878
 371,908
 355,624
 362,857
 1,439,267
Basic EPS(1)
 $0.57
 $0.61
 $0.58
 $0.60
 $2.37
Diluted EPS(1)
 $0.57
 $0.61
 $0.58
 $0.59
 $2.35

  Three Months Ended  
2013 March 31 June 30 September 30 December 31 Full Year
Revenues $2,020,738
 $2,161,240
 $2,305,723
 $2,355,488
 $8,843,189
Cost of revenues (exclusive of depreciation and amortization expense shown separately below) 1,199,965
 1,272,013
 1,382,336
 1,411,155
 5,265,469
Selling, general and administrative expenses 413,204
 420,526
 443,376
 450,503
 1,727,609
Depreciation and amortization expense 41,662
 41,898
 42,652
 45,989
 172,201
Income from operations 365,907
 426,803
 437,359
 447,841
 1,677,910
Net income 284,209
 300,410
 319,627
 324,332
 1,228,578
Basic EPS(1)
 $0.47
 $0.50
 $0.53
 $0.54
 $2.03
Diluted EPS(1)
 $0.47
 $0.49
 $0.53
 $0.53
 $2.02

(1) The sum of the quarterly basic and diluted EPS for each of the four quarters may not equal the EPS for the year due to rounding.


F-36

Table of Contents

Cognizant Technology Solutions Corporation

Valuation and Qualifying Accounts

For the Years Ended December 31, 2011, 2010,2014, 2013, and 20092012

(Dollars in Thousands)thousands)
Description 
Balance at
Beginning of
Period
 
Charged to
Costs and
Expenses
 
Charged to
Other
Accounts(1)
 
Deductions
/Other
 
Balance at
End of
Period
Trade accounts receivable allowance for doubtful accounts:          
2014 $26,824
 $4,675
 $6,170
 $744
 $36,925
2013 $25,816
 $3,571
 $
 $2,563
 $26,824
2012 $24,658
 $5,051
 $
 $3,893
 $25,816
Warranty accrual:          
2014 $17,699
 $24,943
 $
 $21,394
 $21,248
2013 $14,840
 $20,327
 $
 $17,468
 $17,699
2012 $12,291
 $17,063
 $
 $14,514
 $14,840
Valuation allowance—deferred income tax assets:          
2014 $5,659
 $229
 $5,565
 $33
 $11,420
2013 $6,288
 $3,974
 $
 $4,603
 $5,659
2012 $10,365
 $1,399
 $
 $5,476
 $6,288

(1)

Description

  Balance at
Beginning of
Period
   Charged to
Costs and
Expenses
   Charged to
Other
Accounts
   Deductions/
Other
   Balance at
End of
Period
 

Accounts receivable allowance for doubtful accounts:

          

2011

  $20,991    $4,516    $—      $849    $24,658  

2010

  $16,465    $5,950    $—      $1,424    $20,991  

2009

   13,441     3,347     —       323     16,465  

Warranty accrual:

          

2011

  $9,094    $14,078    $—      $10,881    $12,291  

2010

  $6,575    $10,384    $—      $7,865    $9,094  

2009

   5,669     7,588     —       6,682     6,575  

Valuation allowance—deferred income tax assets:

          

2011

  $10,684    $470    $—      $789    $10,365  

2010

  $10,230    $1,362    $—      $908    $10,684  

2009

   7,883     2,362     —       15     10,230  

F-32

Amounts relate to material acquisitions.

F-37