0001409775srt:MaximumMemberus-gaap:IncomeApproachValuationTechniqueMemberus-gaap:FairValueInputsLevel3Memberus-gaap:FairValueMeasurementsRecurringMemberus-gaap:InterestRateContractMemberus-gaap:MeasurementInputCapRateMember2019-12-31


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
xAnnual report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the fiscal year ended December 31, 20172020
or
¨Transition report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from                     to  
Commission File Number: 000-55106
BBVA CompassUSA Bancshares, Inc.
(Exact name of registrant as specified in its charter)
Texas20-8948381
(State or other jurisdiction of

incorporation or organization)
(I.R.S. Employer

Identification No.)
2200 Post Oak Blvd.
Houston, Texas
77056
(Address of principal executive offices)(Zip Code)
(205) 297-3000
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act: None
(205) 297-3000
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act: None
Securities registered pursuant to Section 12(g) of the Act:
Common Stock, $0.01 par value
(Title of class)
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes o No þ
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes o No þ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or shorter period that the registrant was required to submit and post such files). Yes þ No o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. þ
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer o
Accelerated filer o
Non-accelerated filer þ (Do not check if a smaller reporting company)
Smaller reporting company o
Emerging growth company o
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C.7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☑
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ
As of February 20, 2018,16, 2021, the registrant had 222,950,751222,963,891 outstanding shares of common stock, all of which was held by an affiliate of the registrant. Accordingly, there was no0 public market for the registrant's common stock as of June 30, 2017,2020, the last business day of the registrant's most recently completed second fiscal quarter.
DOCUMENTS INCORPORATED BY REFERENCE
None.




Explanatory Note
The registrant meets the conditions set forth in General Instruction I(1)(a) and (b) of Form 10-K. Accordingly, the registrant is filing this Annual Report on Form 10-K with certain reduced disclosures that correspond to the disclosure items the registrant is permitted to omit from an Annual Report on Form 10-K filing pursuant to General Instruction I(2) of Form 10-K.





TABLE OF CONTENTS

Page
Page










Glossary of Acronyms and Terms


The following listing provides a comprehensive reference of common acronyms and terms used throughout the document:
AFSAvailable For Sale
ARMsAdjustable rate mortgages
ASCAccounting Standards Codification
ASUAccounting Standards Update
Basel IIIGlobal regulatory framework developed by the Basel Committee on Banking Supervision
Basel CommitteeBasel Committee on Banking Supervision
BankCompass BankBBVA USA
BBVABanco Bilbao Vizcaya Argentaria, S.A.
BBVA CompassRegistered trade name of Compass Bank
BBVA GroupBBVA and its consolidated subsidiaries
BOLIBank Owned Life Insurance
BSIBBVA Securities Inc.
Capital SecuritiesDebentures issued by the Parent
CAPMCapital Asset Pricing Model
Cash Flow HedgeA hedge of a forecasted transaction or of the variability of cash flows to be received or paid related to a recognized asset or liability
CCAR    Comprehensive Capital Analysis and Review
CCPACalifornia Consumer Privacy Act
CD    Certificate of Deposit or time deposit
CET1Common Equity Tier 1
CFPB    Consumer Financial Protection Bureau
CET1 Risk-Based Capital RatioRatio of CET1 to risk-weighted assets
CompanyBBVA CompassUSA Bancshares, Inc. and its subsidiaries
Covered AssetsLoans and other real estate owned acquired from the FDIC subject to loss sharing agreements
Covered LoansLoans acquired from the FDIC subject to loss sharing agreements
CQRCredit Quality Review
CRACommunity Reinvestment Act
CRD-IVCapital Requirements Directive IV
DIF    Depository Insurance Fund
Dodd-Frank ActDodd-Frank Wall Street Reform and Consumer Protection Act of 2010
EGRRCPAEconomic Growth, Regulatory Relief, and Consumer Protection Act
ERMEnterprise Risk Management
EVEEconomic Value of Equity
Exchange ActSecurities and Exchange Act of 1934, as amended
Fair Value HedgeA hedge of the fair value of a recognized asset or liability or of an unrecognized firm commitment
FASB    Financial Accounting Standards Board
FBOForeign banking organization
FDICFederal Deposit Insurance Corporation
FDICIA    Federal Deposit Insurance Corporation Improvement Act
Federal Reserve BoardBoard of Governors of the Federal Reserve System
FHCFinancial holding company
FHLB    Federal Home Loan Bank
FICOFair Isaac Corporation
FinCENUnited States Department of Treasury Financial Crimes Enforcement Network
FINRA    Financial Industry Regulatory Authority

FitchFitch Ratings
4


FNMA    Federal National Mortgage Association
FTPFunds transfer pricing
GLBAGramm-Leach-Bliley Act
G-SIBGlobally systemically important bank
Guaranty BankCollectively, certain assets and liabilities of Guaranty Bank, acquired by the Company in 2009
HQLAHigh-quality liquid assets
HTMHeld To Maturity
IHCTop-tier U.S. intermediate holding company
Large FBOsForeign Banking Organizations with $50 billion or more in U.S. assets
LCRLiquidity Coverage Ratio
Leverage RatioRatio of Tier 1 capital to quarterly average on-balance sheet assets
LIBORLondon Interbank Offered Rate
LGDLoss given default
LSALoss Sharing Agreement
LTVLoan to Value
Moody'sMoody's Investor Services, Inc.
MRAMaster Repurchase Agreement
MSRMortgage Servicing Rights
NSFRNet Stable Funding Ratio
NYSENYSE Euronext, Inc.
OCCOffice of the Comptroller of the Currency
OFAC    United States Department of Treasury Office of Foreign Assets Control
OREOOther Real Estate Owned
OTTI    Other-Than-Temporary Impairment
ParentBBVA CompassUSA Bancshares, Inc.
PNCPNC Financial Services Group, Inc.
Potential Problem LoansCommercial loans rated substandard or below, which do not meet the definition of nonaccrual, TDR, or 90 days past due and still accruing.
PPPPaycheck Protection Program
Preferred StockClass B Preferred Stock
PDProbability of default
REITReal Estate Investment Trust
Repurchase AgreementSecurities sold under agreements to repurchase
Reverse Repurchase AgreementSecurities purchased under agreements to resell
SAB 118Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act
SBASmall Business Administration
SBICSmall Business Investment Company
SECSecurities and Exchange Commission
Securities ActSecurities Act of 1933, as amended
Series A Preferred StockFloating Non-Cumulative Perpetual Preferred Stock, Series A
SimpleSimple Finance Technology Corp
SOFRSecured Overnight Financing Rate
S&PStandard and Poor's Rating Services
Tailoring RulesRules adopted by the Federal Reserve Board on October 10, 2019 that adjust the thresholds at which certain enhanced prudential standards apply to bank holding companies and rules adopted jointly by the Federal Reserve Board, OCC and FDIC that adjust the thresholds at which certain capital and liquidity requirements apply to bank holding companies.
TBATo be announced
Tax Cuts and Jobs ActH.R.1, formerly known as the Tax Cuts and Jobs Act of 2017
5


TDRTroubled Debt Restructuring
Tier 1 Risk-Based Capital RatioRatio of Tier 1 capital to risk-weighted assets
Total Risk-Based Capital RatioRatio of total capital (the sum of Tier 1 capital and Tier 2 capital) to risk-weighted assets
Trust Preferred SecuritiesMandatorily redeemable preferred capital securities

U.S.United States of America
U.S. TreasuryUnited States Department of the Treasury
U.S. Basel III final ruleFinal rule to implement the Basel III capital framework in the United States
U.S. GAAPAccounting principles generally accepted in the United States
USA PATRIOT ActUniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001

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Table of Contents
Forward-Looking Statements and Summary of Risk Factors
This Annual Report on Form 10-K contains forward-looking statements about the Company and its industry that involve substantial risks and uncertainties. Statements other than statements of current or historical fact, including statements regarding the Company's future financial condition, results of operations, business plans, liquidity, cash flows, projected costs, and the impact of any laws or regulations applicable to the Company, are forward-looking statements. Words such as “anticipates,” “believes,” “estimates,” “expects,” “forecasts,” “intends,” “plans,” “projects,” “may,” “will,” “should,” and other similar expressions are intended to identify these forward-looking statements. Such statements are subject to factors that could cause actual results to differ materially from anticipated results. Such factors include, but are not limited to, the following:
Market and Liquidity Risks:
the COVID-19 pandemic has adversely impacted the Company's business and financial results, and the ultimate impact will depend on future developments, which are highly uncertain and cannot be predicted or modelled precisely, including the scope and duration of the pandemic and actions taken by governmental authorities in response to the pandemic;
national, regional and local economic conditions may be less favorable than expected, resulting in, among other things, increased charge-offs of loans, higher provisions for credit losses and/or reduced demand for the Company's services;
decline in real estate values or overall economic weakness could also have an adverse impact upon the value of real estate or other assets which the Company owns as a result of foreclosing a loan and its ability to realize value on such assets;
changes in interest rates which could affect interest rate spreads and net interest income;
expected replacement of LIBOR may adversely affect the Company's business;
disruptions to the credit and financial markets, either nationally or globally;
weakness in the real estate market, includingfiscal and monetary policies of the secondary residential mortgage market, which can affect, among other things, the value of collateral securing mortgage loans, mortgage loan originationsfederal government and delinquencies, and profits on sales of mortgage loans;its agencies;
legislative, regulatory or accounting changes, which may adversely affect the Company's business and/or competitive position, impose additional costs on the Company or cause the Company to change its business practices;
the impact of consumer protection regulations, including the CFPB's residential mortgage and other retail lending regulations, which could adversely affect the Company's business, financial condition or results of operations;
the Federal Reserve Board could object to the Company's annual capital plan , which could cause the Company to change its strategy with respect to its capital plan;
volatile or declining oil prices which could have a negative impact onadversely affect the economies and real estate markets of states such as Texas, resulting in, among other things, higher delinquencies and increased charge-offs in the energy lending portfolio as well as other commercial and consumer loan portfolios indirectly impacted by declining oil prices;Company’s performance;
if the Bank's CRA rating or other regulatory ratings of the Parent or the Bank were to decline, that could result in certain restrictions on the Company's activities;
disruptions in the Company's ability to access capital markets, which may adversely affect its capital resources and liquidity;
Credit Risks:
changes in the creditworthiness of customers;
downgrades to the Company's heavy reliance on communications and information systems to conduct its business and reliance on third parties and affiliates to provide key components of its business infrastructure, any disruptions ofcredit ratings;
changes in the Company's accounting policies or in accounting standards which could interruptmaterially affect how the Company's operations or increase the costs of doing business;Company reports financial results and condition;
that the Company's financial reporting controls and procedures may not prevent or detect all errors or fraud;Operating Risks:
the Company is subject to certain risks related to originating and selling mortgages. It may be required to repurchase mortgage loans or indemnify mortgage loan purchases as a result of breaches of representations and warranties, borrower fraud or certain breaches of its servicing agreements, and this could harm the Company's liquidity, results of operations and financial condition;
the Company's dependence on the accuracyfinancial reporting controls and completeness of information about clients and counterparties;procedures may not prevent or detect all errors or fraud;
the fiscal and monetary policies of the federal government and its agencies;
the failure to satisfy capital adequacy and liquidity guidelines applicable to the Company;
downgrades to the Company's credit ratings;
changes in interest rates which could affect interest rate spreads and net interest income;
costs and effects of litigation, regulatory investigations or similar matters;
a failure by the Company to effectively manage the risks the Company faces, including credit, operational and cyber security risks;
the Company's heavy reliance on communications and information systems to conduct its business and reliance on third parties and affiliates to provide key components of its business infrastructure, any disruptions of which could interrupt the Company's operations or increase the costs of doing business;
the Company's dependence on the accuracy and completeness of information about clients and counterparties;
failure to control concentration risk such as loan type, industry segment, borrower type or location of the borrower or collateral;
increased loan losses or impairment of goodwill;
the Company depends on the expertise of key personnel, and if these individuals leave or change their roles without effective replacements, operations may suffer;
the Company may not be able to hire or retain additional qualified personnel and recruiting and compensation costs may increase as a result of turnover, both of which may increase costs and
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Table of Contents
reduce profitability and may adversely impact the Company's ability to implement the Company's business strategies;
unpredictable natural or other disasters, which could impact the Company's customers or operations; and
Regulatory and Compliance Risks:
legislative, regulatory or accounting changes, which may adversely affect our business and/or competitive position, impose additional costs on the Company or cause us to change our business practices;
costs and effects of litigation, regulatory investigations or similar matters;
if the Bank's CRA rating were to decline, that could result in certain restrictions on the Company's activities;
the impact of consumer protection regulations, including the CFPB's residential mortgage and other regulations, which could adversely affect the Company's business, financial condition or results of operations;
the failure to satisfy capital adequacy and liquidity guidelines applicable to the Company; and
Strategic and Reputational Risks:
increased pressures from competitors (both banks and non-banks) and/or an inability by the Company to remain competitive in the financial services industry, particularly in the markets which the Company serves, and keep pace with technological changes;
unpredictable natural or other disasters, which could impact the Company's customers or operations;
a loss of customer deposits, which could increase the Company's funding costs;

the impact that can result from having loans concentrated by loan type, industry segment, borrower type or location of the borrower or collateral;
changes in the creditworthiness of customers;
increased loan losses or impairment of goodwill and other intangibles;
potential changes in interchange fees;
negative public opinion, which could damage the Company's reputation and adversely impact business and revenues;
the Company has inCompany’s rebranding strategy may not produce the past andbenefits expected, may in the future pursue acquisitions, which could affectinvolve substantial costs and from which the Company may not be ablefavorably received by Customers; and
Risks Relating to realize anticipated benefits;the Company's Securities:
the Company is a subsidiary of the BBVA Group and activities across the BBVA Group could adversely affect the Company’s business and results of operations;
the Company’s Parent is a holding company and depends on its subsidiaries for liquidity in the expertiseform of key personnel,dividends, distributions and if these individuals leave or change their roles without effective replacements, operations may suffer;other payments; and
Risks Relating to the Merger:
the inability to complete the merger with PNC due to the failure to satisfy conditions to completion of the merger, including receipt of required regulatory and other approvals;
the Company may notwill be ablesubject to hire or retain additional qualified personnelbusiness uncertainties and recruitingcontractual restrictions while the Merger is pending; and compensation costs may increase as a result of turnover, both of which may increase costs and reduce profitability and may adversely
failure to complete the Merger could negatively impact the Company's ability to implement the Company's business strategies; and
changes in the Company's accounting policies or in accounting standards which could materially affect how the Company reports financial results and condition.Company.
The forward-looking statements in this Annual Report on Form 10-K speak only as of the time they are made and do not necessarily reflect the Company’s outlook at any other point in time. The Company undertakes no obligation to publicly update publicly any forward-looking statements, whether as a result of new information, future events or for any other reason. However, readers should carefully review the risk factors set forth in other reports or documents the Company files periodically with the SEC.







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Table of Contents
Part I
Item 1.
Business
Item 1.Business
Overview
The Parent is a financial holding company that conducts its business operations primarily through its commercial banking subsidiary, Compass Bank,BBVA USA, which is an Alabama banking corporation headquartered in Birmingham, Alabama. The Bank operates under the brand “BBVA Compass." The Parent was organized in 2007 as a Texas corporation. In April, BBVA announced that it was moving to unify its brand globally. As part of this re-branding, the Bank will transition away from the use of the BBVA Compass name and be re-branded as BBVA. As part of this re-branding, effective June 10, 2019, the Parent amended its Certificate of Formation to change its legal name from BBVA Compass Bancshares, Inc. to BBVA USA Bancshares, Inc.
The Parent is a wholly owned subsidiary of BBVA (NYSE: BBVA). BBVA is a global financial services group founded in 1857. It has a significant market position in Spain, owns the largest financial institution in Mexico, has franchises in South America, has a banking position in Turkey and operates an extensive global branch network. BBVA acquired the Company in 2007.
The Bank performs banking services customary for full service banks of similar size and character. Such services include receiving demand and time deposits, making personal and commercial loans and furnishing personal and commercial checking accounts. CompassThe Bank offers, either directly or through its subsidiaries or affiliates, a variety of services, including: portfolio management and administration and investment services to estates and trusts; term life insurance, variable annuities, property and casualty insurance and other insurance products; investment advisory services; a variety of investment services and products to institutional and individual investors; discount brokerage services, and investment company securities and fixed-rate annuities.
As part of its operations, the Company regularly evaluates acquisition and investment opportunities of a type permissible for a financial holding company. The Company mayParent also from time to time consider the potential disposition of certain of its assets, branches, subsidiaries, or lines of business.
On April 8, 2013, BBVA contributed all of the outstanding stock of its wholly owned subsidiary,owns BSI, to the Company.  BSI is a registered broker-dealer andthat engages in investment banking and institutional sales of fixed income securities.
On May 14, 2013,Through BBVA Compass Bancshares,Transfer Holdings, Inc., the Company's former mid-tier holding company, was merged into the Parent, the Company's top-tier U.S. holding company. Subsequent to the merger, the Parent's name was changed to BBVA Compass Bancshares, Inc.
On June 6, 2016, the Parent completed the purchase of four subsidiaries (Bancomer Transfer Services, Bancomer Payment Services, Bancomer Foreign Exchange, and Bancomer Financial Services) from BBVA Bancomer USA, Inc. BBVA Bancomer USA, Inc. was a wholly owned subsidiary of BBVA Bancomer, S.A., Mexico City, Mexico and ultimately a wholly owned subsidiary of BBVA.  These four subsidiaries engageCompany engages in money transfer services orand related activities, including money transmission and foreign exchange servicesservices.
On November 15, 2020, PNC entered into a Stock Purchase Agreement with BBVA for the purchase by PNC of 100% of the issued and are organizedoutstanding shares of the Company, for $11.6 billion in cash on hand in a fixed price structure. PNC is not acquiring BSI, Propel Venture Partners Fund I, L.P. and BBVA Processing Services, Inc. Immediately following the closing of the stock purchase, PNC intends to merge the Parent with and into PNC, with PNC continuing as subsidiaries ofthe surviving entity. Post-closing, PNC intends to merge BBVA Compass Payments, Inc., aUSA with and into PNC Bank, National Association, an indirect wholly owned subsidiary of PNC, with PNC Bank continuing as the Parent.surviving entity. The transaction is subject to regulatory approvals and certain other customary closing conditions.
On August 1, 2017, BBVA received notification that the Federal Reserve Board determined that the election by BBVA to become an FHC was effective as of August 1, 2017. This election allows the Company to engage in a broader range of activities that are (i) financial in nature or incidental to financial activities or (ii) complementary to a financial activity and do not pose a substantial risk to the safety and soundness of depository institutions or the financial system in general. These expanded services include securities underwriting and dealing, insurance underwriting, merchant banking, and insurance company portfolio investment.

Banking Operations
At December 31, 2017,2020, the Company, through the Bank, operated approximately 649637 banking offices in Alabama, Arizona, California, Colorado, Florida, New Mexico, and Texas. The following chart reflects the distribution of branch locations in each of the states in which the Company conducts its banking operations:
Alabama8988
Arizona63
California61
Colorado37
Florida4543
New Mexico1817
Texas336328
Total649637
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The banking centers in Alabama are located throughout the state. In Arizona, the banking centers are concentrated in the Tucson and Phoenix metropolitan markets. The banking centers in California are concentrated in the Inland Empire and Central Valley regions. The Colorado banking centers are concentrated in the Denver metropolitan area and the New Mexico banking centers are concentrated in the Albuquerque metropolitan area. In Florida, the banking centers are concentrated in Jacksonville, Gainesville, and the Florida panhandle. The Texas banking centers are primarily located in the state’s four largest metropolitan areas of Houston, Dallas/Ft. Worth, San Antonio, and Austin, as well as cities in south Texas, such as McAllen and Laredo.
The Company also operates loan production offices in Atlanta, Georgia; Miami, Orlando, West Palm Beach, Sarasota, and Tampa, Florida; Chicago, Illinois; New York, New York; Baltimore, Maryland; Fresno, Irvine, Los Angeles, Oakland, Ontario, Sacramento, San Diego and San Diego,Jose, California; and Charlotte and Raleigh, North Carolina; and Cleveland, Ohio.Carolina.
Economic Conditions
The Company's operations and customers are primarily concentrated in the Sunbelt region of the United States, particularly in Alabama, Arizona, California, Colorado, Florida, New Mexico and Texas. In terms of geographic distribution, approximately 55%52% of the Company’s total deposits and 52%51% of its branches are located in Texas, while Alabama represents approximately 21%24% of the Company’s total deposits. While the Company's ability to conduct business and the demand for the Company's products is impacted by the overall health of the United States economy, local economic conditions in the Sunbelt region, and specifically in the states in which the Company conducts business, also significantly affect demand for the Company's products, the ability of borrowers to repay loans and the value of collateral securing loans.

One key indicator of economic health is the unemployment rate. AtDuring 2020, the beginning of 2008, theU.S. unemployment rate in the United States was 5.0%, rising to a peak of 10.0% in October 2009 during the financial crisis. While there has been a slow, but steady improvement in the unemployment raterose from its peak in 2009, the improvement began to accelerate in 2013 and these improvements have continued through 2017. Consequently, the unemployment rate improved from 4.7%3.6% for December 20162019 to 4.1%6.7% in December 2017.2020 due to the impact of the COVID-19 pandemic. The following table provides a comparison of unemployment rates as of December 20172020 and 20162019 for the states in which the Company has a retail branch presence.
Unemployment Rate*
StateDecember 2020December 2019Change
Alabama3.9%2.7%1.2
Arizona7.5%4.5%3.0
California9.0%3.9%5.1
Colorado8.4%2.5%5.9
Florida6.1%2.9%3.2
New Mexico8.2%4.8%3.4
Texas7.2%3.5%3.7
 Unemployment Rate*
StateDecember 2017 December 2016 Change
Alabama3.5% 6.3% (2.8)
Arizona4.5% 5.0% (0.5)
California4.3% 5.2% (0.9)
Colorado3.1% 3.0% 0.1
Florida3.7% 4.9% (1.2)
New Mexico6.0% 6.7% (0.7)
Texas3.9% 4.8% (0.9)
* Source: United States Department of Labor, Bureau of Labor Statistics as of December 20172020
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A key driver of the improvement in the unemployment rate has been continued strengththe decline in nonfarm payroll growth.which has been negatively impacted by the COVID-19 pandemic. The following table provides a comparison of nonfarm payroll at December 20172020 to December 2016.2019.
Nonfarm Payroll*Nonfarm Payroll*
December 2017 December 2016 ChangeDecember 2020December 2019Change
State(In Thousands)State(In Thousands)
Alabama2,017.8 1,983.7 34.1Alabama2,059.02,093.2(34.2)
Arizona2,770.4 2,735.4 35.0Arizona2,945.33,025.6(80.3)
California16,980.4 16,637.9 342.5California16,297.317,711.8(1,414.5)
Colorado2,671.5 2,618.3 53.2Colorado2,682.32,832.2(149.9)
Florida8,705.9 8,492.4 213.5Florida8,710.19,128.3(418.2)
New Mexico846.8 836.4 10.4New Mexico800.1865.2(65.1)
Texas12,444.7 12,137.8 306.9Texas12,594.913,029.8(434.9)
* Source: United States Department of Labor, Bureau of Labor Statistics as of December 20172020
Combined, the seven-state Sunbelt region in which the Company operates accounted for approximately 48%28% of the total increasedecrease in nonfarm payroll in the U.S. in 2017.2020. The largest year-over-year increasesdecrease nationally occurred in California, Florida and Texas, with California accounting for 17%15% of the total increasedecrease in total nonfarm payroll in 2017.2020.
Another economic indicator of health is the real estate market, and in particular changes in residential home prices. After 2008, the national real estate market has experienced a significant decline in value, and the value of real estate in certain Southeastern and Southwestern states in particular have declined significantly more than real estate values in the United States as a whole. Recent data suggests that the housing market throughout the United States continues to strengthen and home prices have recaptured most of the value lost during the economic downturn. downturn and have not been negatively impacted by the COVID-19 pandemic.
The following table presents changes in home prices since the end of 2007 and changes in home prices during 20172020 for the states in which the Company operates. During 20172020 home prices increased equal to or higher than the national average in all of the states in which the Company operates a retail branch network except AlabamaCalifornia and New Mexico.Texas. Additionally, home prices were above 2007 levels in Alabama, California, Colorado and Texas.all states.

Percentage Change inPercentage change inPercentage Change in
StateHome Prices since 2007*Home Prices during 2017*StateHome Prices since 2007*Home Prices during 2020*
Alabama2.2%3.0%Alabama17.6%4.5%
Arizona-5.5%7.8%Arizona15.0%6.2%
California7.3%6.3%California20.0%2.8%
Colorado47.0%7.6%Colorado71.2%3.7%
Florida-4.2%6.9%Florida14.2%4.5%
New Mexico-3.8%3.4%New Mexico9.8%4.7%
Texas42.0%6.7%Texas61.6%3.1%
U.S. National Average8.8%5.3%U.S. National Average24.3%3.7%
* Source: Home price data from FHFA House price index through the third quarter of 2017
.2020
Segment Information
The Company is organized along lines of business. Each line of business is a strategic unit that serves a particular group of customers with certain common characteristics by offering various products and services. The lines of business results include certain overhead allocations and intercompany transactions. During the fourth quarter of 2017, the Company reorganized its segment reporting structure. As a result of this reorganization the Consumer and Commercial Banking segment was divided into two operating segments: (1) Commercial Banking and Wealth and (2) Retail Banking. At December 31, 2017, 2020,
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the Company’s operating segments consisted of Commercial Banking and Wealth, Retail Banking, Corporate and Investment Banking, and Treasury.

The Commercial Banking and Wealth segment serves the Company’s commercial customers through its wide array of banking and investment services to businesses in the Company’s markets and elsewhere.markets. The segment also provides private banking and wealth management services to high net worth individuals, including specialized investment portfolio management, traditional credit products, traditional trust and estate services, investment advisory services, financial counseling and customized services to companies and their employees. The Commercial Banking and Wealth segment also supports its commercial customers with capabilities in treasury management, accounts receivable purchasing, asset-based lending, international services, as well as insurance and interest rate protection and investment products. The Commercial Banking and Wealth segment is also responsible for the Company's small business customers and indirect automobile portfolio.

The Retail Banking segment serves the Company’s retailconsumer customers through its full-service banking centers, private client offices throughout the U.S., and alternative delivery channels such as internet, mobile, ATMs and telephone banking. The Retail Banking segment provides individuals with comprehensive products and services including home mortgages, consumer loans, credit and debit cards, and deposit accounts.
The Corporate and Investment Banking segment is responsible for providing a wide array of banking and investment services to corporate and institutional clients. In addition to traditional credit and deposit products, the Corporate and Investment Banking segment also supports its customers with capabilities in treasury management, accounts receivable purchasing, asset-based lending, foreign-exchange and international services, and interest rate protection and investment products.
The Treasury segment’s primary function is to manage the liquidity and funding position of the Company, the interest rate sensitivity of the Company's balance sheet and to manage the investment securities portfolio.
For financial information regarding the Company’s segments, which are presented by line of business, as of and for the years ended December 31, 2017, 20162020, 2019 and 2015,2018, see Note 22,21, Segment Information, in the Notes to the Consolidated Financial Statements.

Competition
In most of the markets served by the Company, it encounters intense competition from national, regional and local financial service providers, including banks, thrifts, securities dealers, mortgage bankers and finance companies. Competition is based on a number of factors, including customer service and convenience, the quality and range of products and services offered, innovation, price, reputation and interest rates on loans and deposits. The Company’s ability to compete effectively also depends on its ability to attract, retain and motivate employees while managing employee-related costs.
Many of the Company’s nonfinancial institution competitors have fewer regulatory constraints, broader geographic service areas and, in some cases, lower cost structures. In addition, competition for quality customers has intensified as a result of changes in regulation, advances in technology and product delivery channels, consolidation among financial service providers, bank failures and the conversion of certain former investment banks to bank holding companies. For a discussion of risks related to the competition the Company faces, see Item 1A. - Risk Factors.
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The table below shows the Company’s deposit market share ranking by state in which the Company operates based on deposits of FDIC-insured institutions as of June 30, 2017,2020, the last date such information is available from the FDIC:

Table 1
Deposit Market Share Ranking
Table 1
Deposit Market Share Ranking
Deposit Market
State
Share Rank*
Alabama22nd
Arizona65th
California3030th
Colorado1314th
Florida2221st
New Mexico1211th
Texas44th
*Source: SNL Financial
Employees
At December 31, 2017,2020, the Company had approximately 10,66810,410 full-time equivalent employees. None of the Company's employees are represented by any collective bargaining unit or are parties to a collective bargaining agreement. The Company believes that the Company's relations with the employees are good.
Supervision, Regulation and Other Factors
The Company and the Bank are regulated extensively under federal and state law. In addition, certain of the Company's non-bank subsidiaries are also subject to regulation under federal and state law. The following discussion sets forth some of the elements of the bank regulatory framework applicable to the Company and certain of its subsidiaries. The bank regulatory framework is intended primarily for the protection of customers, including depositors as well as the DIF, and not for the protection of security holders and creditors. To the extent that the following information describes statutory and regulatory provisions, it is qualified in its entirety by reference to the particular statutory and regulatory provisions.
General
The CompanyParent is registered as a bank holding company with the Federal Reserve Board under the Bank Holding Company Act and based upon BBVA'sthe Parent's election to become a financial holding company, has the additional powers of a financial holding company. Bank holding companies are subject to supervision and regulation by the Federal Reserve Board under the Bank Holding Company Act. In addition, the Alabama Banking Department regulates holding companies, like the Company,Parent, that own Alabama-chartered banks, like the Bank, under the bank holding company laws of the State of Alabama. The Company is subject to primary regulation and examination by the Federal Reserve Board, through the Federal Reserve Bank of Atlanta, and by the Alabama Banking Department. The Bank is subject to regulation by the FDIC, which insures the Bank’s deposits as permitted by law. Numerous other federal and state laws, as well as regulations promulgated by the Federal Reserve Board and the state banking regulator,Alabama Banking Department, govern

almost all aspects of the operations of the Company and the Bank. The Company and the Bank are also subject to supervision and regulation by the CFPB. Various federal and state bodies regulate and supervise the Company's non-bank subsidiaries including its brokerage, investment advisory, insurance agency, money transfer, and processing operations. These include, but are not limited to, the SEC, FINRA, federal and state banking regulators and various state regulators of insurance, money transfer and brokerage activities.
The legislative, regulatory and supervisory framework governing the financial services sector has undergone significant and rapid changesignificantly changed since the financial crisis.crisis, as well as in response to other factors, such as technological and market changes. Moreover, the intensity of supervisory and regulatory scrutiny hasand regulatory enforcement and fines have also increased.increased across the banking and financial services sector. With the change of administration, it is possible that the
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focus of legislative, regulatory and supervisory efforts, as well as the intensity of such efforts, may continue to change.
In May 2018 the United States Congress passed, and President Trump has issued an executive order that sets forth principles forsigned into law, the reformEGRRCPA. Among other regulatory changes, the EGRRCPA amends various sections of the Dodd-Frank Act, including section 165, which was revised to raise the asset thresholds for determining the application of enhanced prudential standards for bank holding companies. The EGRRCPA’s increased asset thresholds took effect immediately for bank holding companies with total consolidated assets less than $100 billion, with the exception of risk committee requirements, which now apply to publicly-traded bank holding companies with $50 billion or more of consolidated assets. Bank holding companies with consolidated assets between $100 billion and $250 billion were subject to the enhanced prudential standards that applied to them before enactment of EGRRCPA until December 31, 2019, when the Tailoring Rules became effective, as described in detail below.
In October 2019, the federal financial regulatory framework,banking agencies issued the Tailoring Rules, which adjust the thresholds at which certain enhanced prudential standards and capital and liquidity requirements apply to FBOs, including BBVA, and the Republican majorityU.S. IHCs of FBOs, including the Company, pursuant to the EGRRCPA. These rules establish risk-based categories for FBOs and their U.S. IHCs that determine whether and to what extent enhanced prudential standards and certain capital and liquidity requirements apply to FBOs and their U.S. IHCs. BBVA is classified as a Category IV FBO as it has $100 billion in Congress has also suggested an agenda for financial regulatory change. It is too earlycombined U.S. assets. The Company was not initially classified in any of the categories because it had less than $100 billion in total consolidated assets.
As a result, BBVA and the Company are now generally subject to assess whether there will be any major changesless restrictive enhanced prudential standards and capital and liquidity requirements than under previously applicable regulations, as described in more detail in the regulatory environment or merely a rebalancing of the post 2008 financial crisis framework.relevant sections below. The Company expects thathad an average of $100 billion or more of total consolidated assets over the preceding four calendar quarters as of December 31, 2020, and it became a Category IV U.S. IHC under the Tailoring Rules. As a result, certain enhanced prudential standards and capital and liquidity requirements will again apply to the Company and the Bank following any applicable phase-in or transition periods. The Company is currently evaluating what effect these final rules will have on the Company, its business will remain subject to extensive regulation and supervision.subsidiaries, or these entities’ activities, financial condition and/or results of operations.
Permitted Activities
Under the Bank Holding Company Act, a bank holding company is generally permitted to engage in, or acquire direct or indirect control of more than five percent of the voting shares of, any company engaged in the following activities:
banking or managing or controlling banks;
furnishing services to or performing services for its subsidiaries; and
engaging in activities that the Federal Reserve Board determines to be so closely related to banking as to be a proper incident to the business of banking, including:
factoring accounts receivable;
making, acquiring, brokering or servicing loans and usual related activities;
leasing personal or real property;
operating a non-bank depository institution, such as a savings association;
performing trust company functions;
providing financial and investment advisory activities;
conducting discount securities brokerage activities;
underwriting and dealing in government obligations and money market instruments;
providing specified management consulting and counseling activities;
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performing selected data processing services and support services;
acting as agent or broker in selling credit life insurance and other types of insurance in connection with credit transactions;
performing selected insurance underwriting activities;
providing certain community development activities (such as making investments in projects designed primarily to promote community welfare); and
issuing and selling money orders and similar consumer-type payment instruments.
As a financial holding company, the CompanyParent is permitted to engage in, and be affiliated with companies engaging in, a broader range of activities than those permitted for bank holding companies that are not financial holding companies. In addition to the activities described above, financial holding companies may also engage in activities that are considered to be financial in nature, as well as those incidental or complementary to financial activities, including underwriting,

dealing and making markets in securities and making merchant banking investments in non-financial companies. The Company and the Bank must each remain “well-capitalized” and “well-managed” in order for the CompanyParent to maintain its status as a financial holding company. In addition, the Bank must maintain a CRA rating of at least “Satisfactory” for the Company to engage in the full range of activities permissible for financial holding companies.
The Federal Reserve Board has the authority to order a financial holding company or its subsidiaries to terminate any of these activities or to terminate its ownership or control of any subsidiary when it has reasonable cause to believe that the financial holding company's continued ownership, activity or control constitutes a serious risk to the financial safety, soundness or stability of it or any of its bank subsidiaries.
Actions by Federal and State Regulators
Under federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve Board, and separately the FDIC as the insurer of bank deposits, have the authority to compel or restrict certain actions on the Company's part if they determine that it has insufficient capital or other resources, or is otherwise operating in a manner that may be deemed to be inconsistent with safe and sound banking practices. Under this authority, the Company's bank regulators can require it to enter into informal or formal supervisory agreements, including board resolutions, memoranda of understanding, written agreements and consents or cease and desist orders, pursuant to which the Company would be required to take identified corrective actions to address cited concerns and to refrain from taking certain actions.
Standards for Safety and Soundness
The Federal Deposit Insurance Act requires the federal bank regulatory agencies to prescribe, by regulation or guideline, operational and managerial standards for all insured depository institutions relating to: internal controls; information systems and audit systems; loan documentation; credit underwriting; interest rate risk exposure; and asset quality. The agencies also must prescribe standards for asset quality, earnings, and stock valuation, as well as standards for compensation, fees and benefits. The federal banking regulators have adopted regulations and interagency guidelines prescribing standards for safety and soundness to implement these required standards. These guidelines set forth the safety and soundness standards used to identify and address problems at insured depository institutions before capital becomes impaired. Under the regulations, if a regulator determines that a bank fails to meet any standards prescribed by the guidelines, the regulator may require the bank to submit an acceptable plan to achieve compliance, consistent with deadlines for the submission and review of such safety and soundness compliance plans.
Dividends
The Parent’s ability to declare and pay dividends is limited by federal banking law and Federal Reserve Board regulations and policy. The Federal Reserve Board has issued policy statements that provide that insured banks andauthority to prohibit bank holding companies shouldfrom making capital distributions if they would be deemed to be an unsafe or unsound practice. The Federal Reserve has indicated generally onlythat it may be an unsafe or unsound practice for bank holding companies to pay dividends outunless a bank
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Table of current operating earnings.Contents
holding company’s net income is sufficient to fund the dividends and the expected rate of earnings retention is consistent with the organization’s capital needs, asset quality and overall financial condition.
The Parent is a legal entity separate and distinct from its subsidiaries, and the primary sources of funds for the Company'sParent's interest and principal payments on its debt are cash on hand and dividends from its bank and non-bank subsidiaries. Various federal and state statutory provisions and regulations limit the amount of dividends that the Bank and its non-banking subsidiaries may pay. Under Alabama law, the Bank may not pay a dividend in excess of 90 percent of its net earnings until its surplus is equal to at least 20 percent of capital. The Bank is also required by Alabama law to seek the approval of the Alabama Superintendent of Banking prior to the payment of dividends if the total of all dividends declared by the Bank in any calendar year will exceed the total of (a) the Bank's net earnings for that year, plus (b) its retained net earnings for the preceding two years, less any required transfers to surplus. The statute defines net earnings as the remainder of all earnings from current operations plus actual recoveries on loans and investments and other assets, after deducting from the total thereof all current operating expenses, actual losses, accrued dividends on preferred stock, if any, and all federal, state and local taxes. The Bank cannot, without approval from the Federal Reserve Board and the Alabama Superintendent of Banking, declare or pay a dividend to the CompanyParent unless the Bank is able to satisfy the criteria discussed above.
The Federal Deposit Insurance Corporation Improvement ActFDICIA generally prohibits a depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company if the institution would thereafter be undercapitalized. In addition, federal banking regulations applicable to the Company and its bank subsidiary require minimum levels of capital that limit the amounts available for payment of dividends. In addition, many regulators have a policy, but not a requirement, that a dividend payment should not exceed net income to date in the current year. The ability of banks and bank holding companies to pay dividends and make other forms

of capital distribution also depends on their ability to maintain a sufficient capital conservation buffer under the U.S. Basel III capital framework.
The Parent's ability to pay dividends ishas also been subject to the Federal Reserve Board's review of the Parent's annualCompany's periodic capital plan and supervisory stress tests of the Company conducted by the Federal Reserve Board as a part of its annualperiodic CCAR process, as discussed below under "Largeprocess. As a result of the EGRRCPA and Tailoring Rules, however, the Company is no longer subject to CCAR or the Federal Reserve Board’s stress testing requirements, unless and until the Company becomes a Category IV U.S. IHC.
Enhanced Prudential Standards
Pursuant to Title I of the Dodd-Frank Act, certain bank holding companies are requiredsubject to submit annualenhanced prudential standards and early remediation requirements. As a result, the Company has been subject to more stringent standards, including liquidity and capital plansrequirements, leverage limits, stress testing, resolution planning, and risk management standards, than those applicable to the Federal Reserve Board andsmaller institutions. Certain larger banking organizations are subject to stress testing requirements."additional enhanced prudential standards.
Enhanced Prudential Standards
InAs discussed above, under the past few years,EGRRCPA and Tailoring Rules, the Federal Reserve Board has imposed greater risk-based and leverage capital requirements, liquidity requirements, capital planning and stress testing requirements, risk management requirements and otherCompany is now exempt from many enhanced prudential standards, for bank holding companies with $50 billion or more in total consolidated assets,the exception of risk committee requirements and any requirements applicable to BBVA and its combined U.S. operations that affect the Company, including the Company. The capital,certain liquidity and capital planning and stress testing requirements of theserisk management requirements. Under the Tailoring Rules, however, certain enhanced prudential standards are discussedwill once again apply to the Company following a transition period since it is a Category IV U.S. IHC under the relevant topic areas below. The Federal Reserve Board has proposed but not yet finalized the single-counterparty credit limits requirements and an early remediation framework for large bank holding companies.Tailoring Rules.
Under the enhanced prudential standard applicable to Large FBOs, BBVA designated the Parent as its IHC. BBVA’s combined U.S. operations (including its U.S. branches, agencies and subsidiaries) are also subject to liquidity, risk management, stress testing, asset maintenance and other enhanced prudential standards.standards, as modified by the Tailoring Rules.
Congress is considering a bill that would raise the total consolidated asset threshold for certain enhanced prudential standards from $50 billion to $250 billion. The bill would exempt bank holding companies with consolidated assetsCertain requirements of less than $100 billion from these enhanced prudential standards effective immediately upon enactment of the bill. Bank holding companies with consolidated assets between $100 billion to $250 billion would be exempt from these enhanced prudential standards following an 18-month period unless the Federal Reserve Board either determined to apply some or all of these standards to some or all such bank holding companies or to subject such bank holding companies to less stringent versions of these standards. Currently the bill does not specifically address whether the threshold for enhanced prudential standardsthat are applicable to IHCs, such as the Parent, would also be raised. If this threshold was raised to the same level that the bill proposes to use for bank holding companies that are not IHCs, then the Company would be exempt from certain enhanced prudential standards effective immediately upon enactmentand the combined U.S. operations of the bill. It is too early to tell whether this bill will become law and how it will affect the threshold for enhanced prudential standards applicable to IHCs.
Capital
The Federal Reserve Board has adopted guidelines pursuant to which it assesses the adequacy of capital in examining and supervising a bank holding company and in reviewing applications submitted to itBBVA are discussed under the Bank Holding Company Act. These guidelines include quantitative measures that assign risk weights to a bank holding company's assets, exposures and off-balance sheet items to determine its risk-weighted assets and that define and set minimum risk-based capital and leverage requirements. Under the capital framework currently in effect, bank holding companies are required to maintain a CET1 Risk-Based Capital Ratiorelevant topic areas below.
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Table of at least 4.5 percent, a Tier 1 Risk-Based Capital Ratio of at least 6 percent, a Total Risk-Based Capital Ratio of at least 8 percent and a Leverage Ratio of at least 4 percent.Contents
CET1 capital consists principally of common stock and related surplus, plus retained earnings, less any amounts of goodwill, other intangible assets, and other items required to be deducted. Together with the FDIC and OCC, the Federal Reserve Board has issued proposed rules that would simplify the capital treatment of certain capital deductions and adjustments. Tier 1 capital consists principally of CET1 capital plus certain eligible forms of preferred stock and qualifying minority interests which are includible subject to phase-out transition provisions. Tier 2 capital primarily includes qualifying subordinated debt instruments, permitted trust preferred securities phased-out of Tier 1 capital, and allowance for loan losses. Total capital is Tier 1 capital plus Tier 2 capital. The denominator of the risk-based capital ratios is risk-weighted assets, a measure of assets and other exposures weighted to take into account different risk characteristics. For purposes of the Leverage Ratio, the denominator is quarterly average assets excluding goodwill, other intangible assets and certain other items deducted from capital.
Capital Requirements Applicable to the Company
The Company and the Bank are subject to certain risk-based capital and leverage ratio requirements under the U.S. Basel III final rule. These quantitative calculations are minimums, and the Federal Reserve may determine that a banking organization, based on its size, complexity, or risk profile, must maintain a higher level of capital in order to operate in a safe and sound manner. Failure to be well-capitalized or to meet minimum capital requirements could result in certain mandatory and possible additional discretionary actions by regulators that, if undertaken, could have an adverse material effect on the Company’s operations or financial condition. Failure to be well-capitalized or to meet minimum capital requirements could also result in restrictions on the Company’s or the Bank’s ability to pay dividends or otherwise distribute capital or to receive regulatory approval of applications.
Under the U.S. Basel III final rule, which implementsthe Company’s and the Bank’s assets, exposures, and certain off-balance sheet items are subject to risk weights used to determine the institutions’ risk-weighted assets. These risk-weighted assets are used to calculate the following minimum capital ratios for the Company and the Bank:
CET1 Risk-Based Capital Ratio, represents the ratio of CET1 capital to risk-weighted assets. CET1 capital primarily includes common shareholders’ equity subject to certain regulatory adjustments and deductions, including with respect to goodwill, intangible assets, certain deferred tax assets, and accumulated other comprehensive income. Under the U.S. Basel III final rule, the Company made a one-time election to filter certain accumulated other comprehensive income components, with the result that those components are not recognized in the United StatesCompany’s CET1. In July 2019, the FDIC, the Federal Reserve Board and the OCC issued final rules that simplify the capital treatment of mortgage servicing assets, deferred tax assets arising from temporary differences that an institution could not realize through net operating loss carrybacks, and investments in the capital of unconsolidated financial institutions, as well as simplify the recognition and calculation of minority interests that are includable in regulatory capital, for non-advanced approaches banking organizations, including the Company and the Bank as they have less than $250 billion in total assets. Banking organizations were required to adopt these changes by the quarter beginning on April 1, 2020.
Tier 1 Risk-Based Capital Ratio, represents the ratio of Tier 1 capital to risk-weighted assets. Tier 1 capital is primarily comprised of CET1 capital, perpetual preferred stock, and certain qualifying capital instruments.
Total Risk-Based Capital Ratio, represents the ratio of total capital, including CET1 capital, Tier 1 capital, and Tier 2 capital, to risk-weighted assets. Tier 2 capital primarily includes qualifying subordinated debt and qualifying ALLL. Tier 2 capital also includes, among other things, certain trust preferred securities.
Tier 1 Leverage Ratio, represents the ratio of Tier 1 capital to quarterly average assets (net of goodwill, certain other intangible assets, and certain other deductions).
In August 2020, the U.S. federal banking agencies adopted a setfinal rule altering the definition of internationally agreed-uponeligible retained income in their respective capital rules. Under the new rule, eligible retained income is the greater of a firm’s (i) net income for the four preceding calendar quarters, net of any distributions and associated tax effects not already reflected in net income, and (ii) average net income over the preceding four quarters. This definition applies with respect to all of the Company’s capital requirements. In addition, in December 2018, the U.S. federal banking agencies finalized rules that permits bank holding companies and banks to phase-in the day-one retained earnings impact of the current expected credit losses accounting standard over a period of three years for regulatory capital standards known aspurposes. As part of its response to the impact of COVID-19, the U.S. federal banking agencies issued another final rule that provides the option to temporarily delay certain effects of the current expected credit losses accounting standard on regulatory capital for two years, followed by a three-year transition period. The final rule allows bank holding companies and banks to delay for two years 100% of the day-one impact of adopting the current expected credit losses accounting standard and 25% of the cumulative change in the reported allowance for credit losses since adopting the current expected credit losses accounting standard. The Company and the Bank have elected to adopt this final rule.
The U.S. Basel III which are published by the Basel

Committee, a committee of central bank and regulatory officials from 27 countries. The Basel III standards were developed after the 2008 financial crisis to further strengthen financial institutions' capital positions by requiringfinal rule also requires banking organizations to maintain higher minimum levels of capital and by implementing capital buffers above these minimum levels to help withstand future periods of stress.
Certain aspects of the U.S. Basel III capital rule, such as the minimum capital ratios and the methodology for calculating risk-weighted assets, became effective on January 1, 2015 for the Bank and the Company. Other aspects of the rule, such as thea capital conservation buffer to avoid becoming subject to restrictions on capital distributions and the certain regulatory deductions from and adjustmentsdiscretionary bonus payments to capital, are being phased in over several years.
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management. The phase in period for the capital conservation buffer began on January 1, 2016, with an initial phase-in amount of greater than 0.625%, rising to greater thanrequirement is 2.5% beginning on January 1, 2019. The required capital conservation bufferand is greater than 1.875% in 2018.
Compared to previously effective capital rules, the U.S. Basel III capital rule focuses regulatory capital on CET1 capital, narrows the eligibility criteria for regulatory capital instruments, revises the methodology for calculating risk-weighted assets for certain types of assets and exposures and introduces regulatory adjustments and deductions from capital. The U.S. Basel III capital rule requires certain U.S. banking organizations, including the Bank and the Company, to maintaincalculated as a minimum ratio of CET1 capital to risk-weighted assets, and it effectively increases the required minimum risk-based capital ratios. As a result of 4.5 percent and, when fully phased in,the Tailoring Rules, the Company had not been subject to the stress buffer requirements, but as a CET1 capital conservation bufferresult of greater than 2.5 percent of risk-weighted assets. Failurebecoming a Category IV U.S. IHC, the Company will be required to maintain the applicable stress buffer requirement, instead of the capital conservation buffer. For further discussion of the stress buffer will resultrequirements, see Stress Buffer Requirements.
The total minimum regulatory capital ratios and well-capitalized minimum ratios are reflected in increasingly stringent restrictions on a banking organization's ability to make dividend payments and other capital distributions and pay discretionary bonuses to executive officers. The U.S. Basel III capital rule also requires a minimum Tier 1 Risk-Based Capital Ratio of 6 percent and a minimum Total Risk-Based Capital Ratio of 8 percent.
Under the U.S. Basel III capital rule, to be well-capitalized, the Bank must maintain the following:
Total Risk-Based Capital Ratio of 10 percent or greater,
Tier 1 Risk-Based Capital Ratio of 8 percent or greater,
CET1 Risk-Based Capital Ratio of 6.5 percent or greater, and a
Tier 1 Leverage Ratio of 5 percent or greater.
table below. The Federal Reserve Board has not yet revised the well-capitalized standard for bank holding companies to reflect the higher capital requirements imposed under the U.S. Basel III capitalfinal rule. For purposes of the Federal Reserve Board'sBoard’s Regulation Y, including determining whether a bank holding company meets the requirements to be a financial holding company, bank holding companies, such as the Company, must maintain the following to be well capitalized:
a Tier 1 Risk-Based Capital Ratio of 6 percent6.0% or greater and a
Total Risk-Based Capital Ratio of 10 percent8.0% or greater.
If the Federal Reserve Board were to apply the same or a very similar well-capitalized standard to bank holding companies as that applicable to the Bank, the Company’s capital ratios as of December 31, 20172020, would exceed such revised well-capitalized standard.

The Federal Reserve Board may require bank holding companies, including the Company, to maintain capital ratios substantially in excess of mandated minimum levels, depending upon general economic conditions and a bank holding company’s particular condition, risk profile, and growth plans.
Capital Ratios as of December 31, 20172020
The table below shows certain regulatory capital ratios for the Company and the Bank as of December 31, 20172020 using the Transitional Basel III regulatory capital methodology applicable to the Company during 2017.2020.

Table 2
Capital Ratios
 Regulatory Minimum for Company and Bank (1) Minimum Ratio + Capital Conservation Buffer (2) Well-Capitalized Minimum for the Bank The Company The Bank
CET 1 Risk-Based Capital Ratio4.5% 5.75% 6.5% 11.80% 10.88%
Tier 1 Risk-Based Capital Ratio6.0% 7.25% 8.0% 12.15% 10.89%
Total Risk-Based Capital Ratio8.0% 9.25% 10.0% 14.36% 13.43%
Leverage Ratio4.0% N/A
 5.0% 9.98% 9.10%
Table 2
Capital Ratios
Regulatory Minimum for Company and Bank (1)Minimum Ratio + Capital Conservation Buffer (2)Well-Capitalized Minimum for the BankThe CompanyThe Bank
CET 1 Risk-Based Capital Ratio4.5 %7.0 %6.5 %13.28 %12.24 %
Tier 1 Risk-Based Capital Ratio6.0 %8.5 %8.0 %13.61 %12.24 %
Total Risk-Based Capital Ratio8.0 %10.5 %10.0 %15.79 %14.42 %
Leverage Ratio4.0 %N/A5.0 %9.07 %8.32 %
(1) Regulatory minimum requirements do not include the capital conservation buffer, which must be maintained in addition to meeting regulatory minimum requirements in order to avoid automatic restrictions on capital distributions and certain discretionary bonus payments.
(2) Reflects the capital conservation buffer of 1.25% applicable during 2017. The Company and the Bank already meet the Capital Conservation Buffer at the fully phased-in level of 2.5%.
See Note 17,16, Regulatory Capital Requirements and Dividends from Subsidiaries, in the Notes to the Consolidated Financial Statements, for additional information on the calculation of capital ratios for the Company and the Bank.
Prompt Corrective Action for Undercapitalization
The FDICIA established a system of prompt corrective action to resolve the problems of undercapitalized insured depository institutions. Under this system, the federal banking regulators are required to rate insured depository institutions on the basis of five capital categories as described below. The federal banking regulators are also required to take mandatory supervisory actions and are authorized to take other discretionary actions, with respect to insured depository institutions in the three undercapitalized categories, the severity of which will depend upon the capital category to which the insured depository institution is assigned. Generally, subject to a narrow exception, the FDICIA requires the banking regulator to appoint a receiver or conservator for an insured depository institution that is critically undercapitalized. The federal banking regulators have specified by regulation the relevant capital level
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for each category. Under the prompt corrective action regulations that are currently in effect under the U.S. Basel III framework, all insured depository institutions are assigned to one of the following capital categories:
Well-capitalized - The insured depository institution exceeds the required minimum level for each relevant capital measure. A well-capitalized insured depository institution is one (1) having a Total Risk-Based Capital Ratio of 10 percent or greater, (2) having a Tier 1 Risk-Based Capital Ratio of 8 percent or greater, (3) having a CET1 Risk-Based Capital Ratio of 6.5 percent or greater (4) having a Leverage Ratio of 5 percent or greater, and (5) that is not subject to any order or written directive to meet and maintain a specific capital level for any capital measure.
Adequately Capitalized - The insured depository institution meets the required minimum level for each relevant capital measure. An adequately capitalized insured depository institution is one (1) having a Total Risk-Based Capital Ratio of 8 percent or greater, (2) having a Tier 1 Risk-Based Capital Ratio of 6 percent or greater, and (3) having a CET1 Risk-Based Capital Ratio of 4.5 percent or greater (4) having a Leverage Ratio of 4 percent or greater, and (5) failing to meet the definition of a well-capitalized bank.
Undercapitalized - The insured depository institution fails to meet the required minimum level for any relevant capital measure. An undercapitalized insured depository institution is one (1) having a Total Risk-Based Capital Ratio of less than 8 percent, (2) having a Tier 1 Risk-Based Capital Ratio of less than 6 percent, (3) having a CET1 Risk-Based Capital Ratio of less than 4.5 percent, or (4) a Leverage Ratio of less than 4 percent.

Significantly Undercapitalized - The insured depository institution is significantly below the required minimum level for any relevant capital measure. A significantly undercapitalized insured depository institution is one (1) having a Total Risk-Based Capital Ratio of less than 6 percent, (2) having a Tier 1 Risk-Based Capital Ratio of less than 4 percent, (3) a CET 1 Risk Based-Capital Ratio of less than 3 percent, or (4) a Leverage Ratio of less than 3 percent.
Critically Undercapitalized - The insured depository institution fails to meet a critical capital level set by the appropriate federal banking agency. A critically undercapitalized institution is one having a ratio of tangible equity to total assets that is equal to or less than 2 percent.
The regulations permit the appropriate federal banking regulator to downgrade an institution to the next lower category if the regulator determines after notice and opportunity for hearing or response that the institution (1) is in an unsafe or unsound condition or (2) has received and not corrected a less-than-satisfactory rating for any of the categories of asset quality, management, earnings or liquidity in its most recent examination. Supervisory actions by the appropriate federal banking regulator depend upon an institution's classification within the five categories. The Company's management believes that the Company and the Bank have the requisite capital levels to qualify as well-capitalized institutions under the FDICIA. See Note 17,16, Regulatory Capital Requirements and Dividends from Subsidiaries, in the Notes to the Consolidated Financial Statements.
If an institution fails to remain well-capitalized, it will be subject to a variety of enforcement remedies that increase as the capital condition worsens. For instance, the FDICIA generally prohibits a depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company if the depository institution would thereafter be undercapitalized as a result. Undercapitalized depository institutions are subject to restrictions on borrowing from the Federal Reserve System. In addition, undercapitalized depository institutions may not accept brokered deposits absent a waiver from the FDIC, are subject to growth limitations and are required to submit capital restoration plans for regulatory approval. A depository institution's holding company must guarantee any required capital restoration plan, up to an amount equal to the lesser of 5 percent of the depository institution's assets at the time it becomes undercapitalized or the amount of the capital deficiency when the institution fails to comply with the plan. Federal banking regulators may not accept a capital restoration plan without determining, among other things, that the plan is based on realistic assumptions and is likely to succeed in restoring the depository institution's capital. If a depository institution fails to submit an acceptable plan, it is treated as if it is significantly undercapitalized.
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Significantly undercapitalized depository institutions may be subject to a number of requirements and restrictions, including orders to sell sufficient voting stock to become adequately capitalized, requirements to reduce total assets and cessation of receipt of deposits from correspondent banks. Critically undercapitalized depository institutions are subject to appointment of a receiver or conservator.
Total Loss-Absorbing Capital and Long-Term Debt Requirements
The Federal Reserve Board's final rule on the total loss-absorbing capacity of U.S. G-SIBs and the U.S. intermediate holding companies of non-U.S. G-SIBs does not apply to the Company since neither the Parent nor BBVA are G-SIBsG-SIBs.
Single Counterparty Credit Limits
In June 2018, the Federal Reserve Board issued a final rule implementing single counterparty credit limits applicable to the combined U.S. operations of major FBOs and are thereforeto certain large U.S. IHCs of FBOs. The rule imposes percentage limitations on a firm’s net credit exposures to individual counterparties (aggregated based on affiliation), generally as a percentage of the firm’s tier 1 capital. As a result of the Tailoring Rules, the Company is not subject to the single counterparty credit limits rule.BBVA became subject to single counterparty credit limits with respect to its combined U.S. operations starting in July 2020.However, under the Tailoring Rules, BBVA may elect to comply with home-country single counterparty credit limits instead of the Federal Reserve Board’s rule. If BBVA were to elect to comply with the Federal Reserve Board’s rule, the Federal Reserve Board’s single counterparty credit limits could adversely affect the Company’s financial position.
AnnualPeriodic Capital Plans and Stress Testing
Under enhanced prudential standards applicable to bank holding companies with $50 billion or more of total consolidated assets, theThe Company ishas been required to submit annualperiodic capital plans to the Federal Reserve Board and generally maycould pay dividends and make other capital distributions only in accordance with a capital plan as to which the Federal Reserve Board hashad not objected. Under CCAR, the Company's capital plan must include an assessment of the expected uses and sources of capital over a forward-looking planning horizon of at least nine quarters, a detailed description of the Company's process for assessing capital adequacy, the Company's capital policy, and a discussion of any expected changes to the Company's business plan that are likely to have a material impact on its capital adequacy or liquidity. Based on a quantitative assessment, including a supervisory stress test conductedobjected as part of the CCAR process, the Federal Reserve Board will either object to the Company's capital plan, in whole or in part, or provide a notice of non-objection to the Company. If the Federal Reserve Board objects to a capital plan, the Company may not make any capital distribution other than those with respect to which the Federal Reserve Board has indicated its non-objection.

Under revisedBoard’s annual CCAR rules that became effective on March 6, 2017, the Federal Reserve Board is no longer allowed to object to the capital plans of large and noncomplex bank holding companies, including the Company, on a qualitative, as opposed to quantitative, basis. Instead, the Federal Reserve Board may evaluate the strength of the Company’s qualitative capital planning process through the regular supervisory process and targeted horizontal reviews of particular aspects of capital planning.
process. In addition to capital planning requirements the Company and the Bank arehave been subject to stress testing requirements under the Federal Reserve Board’s enhanced prudential standards rule and the Dodd-Frank Act. The Company musthas been required to conduct semi-annualperiodic company-run stress tests and ishas been subject to an annualperiodic supervisory stress testtests conducted by the Federal Reserve Board.
ForAs a result of the capital plan and stress test cycle beginning January 1, 2017,Tailoring Rules, the Company submitted its capital planand the Bank were not required to participate in the CCAR process in 2020 and were not subject to the Federal Reserve Board by April 5, 2017Board’s stress testing requirements. As a result of becoming a Category IV U.S. IHC, the Company will be subject to these requirements after the applicable transition period which will be used to determine its stress capital buffer requirement.
The Company remains subject to the requirement to develop and maintain a capital plan, and the board of directors (or designated subcommittee thereof) remain subject to the requirements to review and approve the capital plan.
Stress Buffer Requirements
In March 2020, the Federal Reserve Board published summary results on June 28, 2017.issued a final rule to integrate its capital planning and stress testing requirements with certain ongoing regulatory capital requirements. The Federal Reserve Board did not objectfinal rule applies to the Company’s 2017consolidated operations of U.S. IHCs and introduces a stress capital plan. Forbuffer and related changes to the capital planplanning and stress testing processes.
For risk-based capital requirements, the stress capital buffer replaces the existing Capital Conservation Buffer of 2.5%. Under the final rule, beginning in the 2020 CCAR cycle, a covered bank holding company will be required to calculate a stress capital buffer equal to the greater of (i) the difference between its starting and minimum projected CET1 Risk-Based Capital Ratio under the severely adverse scenario in the supervisory stress test, cycle beginning January 1, 2018,plus the sum of the dollar amount of the firm’s planned common stock dividends for each of the fourth through seventh quarters of the planning horizon as a percentage of risk-weighted assets, or (ii) 2.5%.
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The final rule also makes related changes to the capital planning and stress testing process. Among other changes, the revised capital plan rule eliminates the assumption that a covered bank holding company’s balance sheet assets would increase over the planning horizon. In addition, provided that a covered bank holding company is otherwise in compliance with automatic restrictions on distributions under the Federal Reserve’s capital rules, the covered bank holding company will no longer be required to seek prior approval to make capital distributions in excess of those included in its capital plan.
As a result of the Tailoring Rules, the Company is required to submit its capital planwas not subject to the Federal Reserve Board by April 5, 2018 and the Federal Reserve Board is required to publish summary results by June 30, 2018. Although management believes that the capital planstress buffer requirements in 2020. Because the Company plans to submit is reasonable and fiscally sound, the Company can make no assurances that the Federal Reserve Boardbecame a Category IV U.S. IHC as of December 31, 2020, it will not objectbe subject to the Company’s capital plan.stress buffer requirements going forward.
Deposit Insurance and Assessments
Deposits at the Bank are insured by the DIF as administered by the FDIC, up to the applicable limits established by law. The DIF is funded through assessments on banks, such as the Bank. Changes in the methodology used to calculate these assessments, resulting from the Dodd-Frank Act increased the assessments that the Bank is required to pay to the FDIC. In addition, in March 2016, the FDIC issued a final rule imposing a surcharge on the assessments of insured depository institutions with total consolidated assets of $10 billion or more, such as the Bank, to raise the DIF's reserve ratio. These surcharges will cease on December 31, 2018.are no longer applicable effective October 1, 2018 as a result of the FDIC's reserve ratio exceeding 1.35%. The FDIC also collects Financing Corporation deposit assessments, which are calculated off of the assessment base established by the Dodd-Frank Act. The Bank pays the DIF assessment less offset available by means of prepaid assessment credits, as well as the Financing Corporation assessments.
As of June 30, 2020, the DIF reserve ratio fell to 1.30%. The FDIC, as required under the Federal Deposit Insurance Act, established a plan on September 15, 2020, to restore the DIF reserve ratio to meet or exceed 1.35% within eight years. The FDIC’s restoration plan projects the reserve ratio to exceed 1.35% without increasing the deposit insurance assessment rate, subject to ongoing monitoring over the next eight years. The FDIC could increase the deposit insurance assessments for certain insured depository institutions, including the Bank, if the DIF reserve ratio is not restored as projected.
With respect to brokered deposits, an insured depository institution must be well-capitalized in order to accept, renew or roll over such deposits without FDIC clearance. An adequately capitalized insured depository institution must obtain a waiver from the FDIC in order to accept, renew or roll over brokered deposits. Undercapitalized insured depository institutions generally may not accept, renew or roll over brokered deposits. See the Deposits section in Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations of this Annual Report on Form 10-K.
Volcker Rule
The Volcker Rule prohibits an insured depository institution, such as the Bank, and its affiliates from (1) engaging in “proprietary trading” and (2) investing in or sponsoring certain types of funds (covered funds) subject to certain limited exceptions. The final rules contain exemptions for market-making, hedging, underwriting, trading in U.S. government and agency obligations and also permit certain ownership interests in certain types of funds to be retained.  They also permit the offering and sponsoring of funds under certain conditions.  The final Volcker Rule regulations impose significant compliance and reporting obligations on banking entities. The Company is subject to
As of October 2019, the enhanced compliance program underfive regulatory agencies charged with implementing the Volcker Rule but does not expectfinalized amendments to bethe Volcker Rule. These amendments tailor the Volcker Rule’s compliance requirements to the amount of a firm’s trading activity, revise the definition of trading account, clarify certain key provisions in the Volcker Rule, and modify the information companies are required to report metricsprovide the federal agencies.
In June 2020, the five federal agencies finalized amendments to the regulators.Volcker Rule's restrictions on ownership interests in and relationships with covered funds. Among other things, these amendments permit banking entities to have relationships with and offer additional financial services to additional types of funds and investments vehicles. The Company is of the view that the impact of the Volcker Rule, including the recent amendments to the Volcker Rule, is not material to its business operations.
Durbin Amendment's Rules Affecting Debit Card Interchange Fees
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Under the Durbin Amendment the maximum permissible interchange fee that an issuer may receive for an electronic debit transaction is the sum
Table of 21 cents per transaction, a 1 cent fraud prevention adjustment, and 5 basis points multiplied by the value of the transaction.Contents

Consumer Protection Regulations
Retail activities of banks are subject to a variety of statutes and regulations designed to protect consumers.consumers, and the Company is subject to supervision and regulation by the CFPB with respect to consumer protection laws. Interest and other charges collected or contracted for by banks are subject to state usury laws and federal laws concerning interest rates. Loan operations are also subject to federal laws applicable to credit transactions, such as:
the federal Truth-In-Lending Act and Regulation Z issued by the CFPB, governing disclosures of credit terms to consumer borrowers;
the Home Mortgage Disclosure Act and Regulation C issued by the CFPB, requiring financial institutions to provide information to enable the public and public officials to determine whether a financial institution is fulfilling its obligation to help meet the housing needs of the community it serves;
the Equal Credit Opportunity Act and Regulation B issued by the CFPB, prohibiting discrimination on the basis of various prohibited factors in extending credit;
the Fair Credit Reporting Act and Regulation V issued by the CFPB, governing the use and provision of information to consumer reporting agencies;
the Fair Debt Collection Practices Act and Regulation F issued by the CFPB, governing the manner in which consumer debts may be collected by collection agencies;
the Service Members Civil Relief Act, applying to all debts incurred prior to commencement of active military service (including credit card and other open-end debt) and limiting the amount of interest, including service and renewal charges and any other fees or charges (other than bona fide insurance) that is related to the obligation or liability; and
the guidance of the various federal agencies charged with the responsibility of implementing such federal laws.
Deposit operations also are subject to, among others:
the Truth in Savings Act and Regulation DD issued by the CFPB, which require disclosure of deposit terms to consumers;
Regulation CC issued by the Federal Reserve Board, which relates to the availability of deposit funds to consumers;
the Right to Financial Privacy Act, which imposes a duty to maintain the confidentiality of consumer financial records and prescribes procedures for complying with administrative subpoenas of financial records; and
the Electronic Fund Transfer Act and Regulation E issued by the CFPB, which governs automatic deposits to and withdrawals from deposit accounts and customers' rights and liabilities arising from the use of automated teller machines and other electronic banking services.
In addition, there are consumer protection standards that apply to functional areas of operation (rather than applying only to loan or deposit products). The Company and the Bank are also subject to certain state laws and regulations designed to protect consumers, and under the Dodd-Frank Act, state attorneys general and other state officials are empowered to enforce certain federal consumer protection laws and regulations.
The CFPB has promulgated, and continues to promulgate, many mortgage-related rules since it was established under the Dodd-Frank Act including rules related to the ability to repay and qualified mortgage standards, mortgage servicing standards, loan originator compensation standards, high-cost mortgage requirements, Home Mortgage Disclosure Act requirements and appraisal and escrow standards for higher priced mortgages.
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Changes to consumer protection regulations, including those promulgated by the CFPB could affect the Company's business but the likelihood, timing and scope of any such changes and the impact any such change may have on the

Company cannot be determined with any certainty. See Item 1A. Risk Factors. The Company is also subject to legislation and regulation and future legislation or regulation or changes to existing legislation or regulation could affect its business.
Resolution Plans for the Company and the Bank
Each of the Company and the Bank areBBVA is required to prepare and submit a resolution plans,plan to the Federal Reserve Board and the FDIC, also referred to as a living wills.will, which, in the event of material financial distress or failure, provides for the rapid and orderly liquidation of BBVA’s material U.S. operations under the bankruptcy code and in a way that would not pose systemic risk to the financial system of the United States. If the Federal Reserve Board and the FDIC jointly determine that BBVA’s plan is not credible and BBVA fails to cure the deficiencies in a timely manner, then the Federal Reserve Board and the FDIC may jointly impose on BBVA, or on any of its subsidiaries, including the Company, more stringent capital, leverage or liquidity requirements or restrictions on growth, activities, or operations. The Bank must also submit to the FDIC a separate plan whereby the institution can be resolved by the FDIC, in the event of failure, in a manner that ensures depositors will receive access to insured funds within the required timeframes and generally ensures an orderly liquidation of the institution. The Company is required to submit to
BBVA filed its most recent resolution plan on December 20, 2018, and the Bank filed its most recent plan on June 29, 2018. In October 2019, the Federal Reserve Board and the FDIC issued a final rule that reduces or eliminates resolution planning requirements for institutions that fall into certain risk-based categories. As a result, BBVA will be required to submit a more streamlined resolution plan that,once every three years, with its next submission due in July 2022. In April 2019, the eventFDIC released an advanced notice of material financial distress or failure, provides for the rapid and orderly liquidation of the Company under the bankruptcy code and in a way that would not pose systemic riskproposed rulemaking with respect to the financial system ofFDIC’s bank resolution plan requirements that requested comments on how to better tailor bank resolution plans to a firm’s size, complexity, and risk profile. Until the United States. If the Federal Reserve Board and the FDIC jointly determine that the Company’sFDIC’s revisions to its bank resolution plan is not credible and the Company failsrequirement are finalized, no bank resolution plans will be required to cure the deficiencies in a timely manner, then the Federal Reserve Board and the FDIC may jointly impose on the Company, or on any of its subsidiaries, more stringent capital, leverage or liquidity requirements or restrictions on growth, activities, or operations.be filed.
U.S. Liquidity Standards
The Federal Reserve Board evaluates the Company’s liquidity as part of the supervisory process. In addition,As a result of the Basel Committee has developedTailoring Rules, the Company, as a set of internationally-agreed upon quantitative liquidity metrics:Category IV U.S. IHC, is exempt from the LCR and the NSFR. The LCR was developed to ensure that covered banking organizations have sufficient high-quality liquid assets to cover expected net cash outflows over a 30-day liquidity stress period. This standard’s objective is to promote the short-term resilience of the liquidity risk profile of banking organizations. The objective of the NSFR is to reduce funding risk over a one-year horizon by requiring banking organizations to fund their activities with sufficiently stable sources of funding in order to mitigate the risk of future funding stress.
The federal banking regulators implemented the LCR in the United States in 2014. A more stringent version of the LCR applies to financial institutions with $250 billion or more in total assets. A more moderate version of the LCR applies to financial institutions with $50 billion but less than $250 billion of total assets, such as the Company. This version differs in certain respects from the Basel Committee’s version of the LCR, including a narrower definition of high-quality liquid assets, different prescribed cash inflow and outflow assumptions for certain types of instruments and transactions and a shorter phase-in schedule which ended on January 1, 2017. In December 2016, the Federal Reserve Board issued a final rule requiring that banking organizations holding more than $50 billion in assets, such as the Company, make certain public disclosures related to the LCR. The Company will be required to start making these disclosures on October 1, 2018. Required disclosures include quarterly disclosure of the consolidated LCR, based on averages over the prior quarter, as well as consolidated HQLA amounts broken down by each HQLA category. In April 2016, the federal banking regulators proposed rules to implement the NSFR in the United States, including a more moderate version of the NSFR that would apply to institutions with $50 billion or more but less than $250 billion of total assets, such as the Company. In addition, the Federal Reserve Board has adopted liquidity risk management, stress testing and liquidity buffer requirements as part of the enhanced prudential standards applicable to the U.S. operations of Large FBOs such as BBVA. The Company and the Bank are part of BBVA’s U.S. operations.
Anti-Money Laundering; USA PATRIOT Act; Office of Foreign Assets Control
A major focus of U.S. governmental policy relating to financial institutions in recent years has been fighting money laundering and terrorist financing. Failure of a financial institution to maintain and implement adequate programs to combat money laundering and terrorist financing could have serious legal and reputational consequences for that financial institution.
Under laws applicable to the Company, including the Bank Secrecy Act, as amended by the USA PATRIOT Act, and implementing regulations, U.S. financial institutions must maintain anti-money laundering programs that include established internal policies, procedures, and controls; a designated compliance officer; an ongoing employee training program; and testing of the program by an independent audit function.function and risk-based procedures for conducting ongoing customer due diligence. Bank regulators routinely examine institutions for compliance with these obligations and are required to consider compliance in connection with the regulatory review of applications.
The Company is prohibited from entering into specified financial transactions and account relationships. The Company also must take reasonable steps to conduct enhanced scrutiny of account relationships, as appropriate, to

guard against money laundering and to report any suspicious transactions. Pursuant to the USA PATRIOT Act, law enforcement authorities have been granted increased access to financial information maintained by banks, and anti-money laundering obligations have been substantially strengthened.
The USA PATRIOT Act amended, in part, the Bank Secrecy Act and provides for, among other things, the facilitation of information sharing among governmental entities and financial institutions for the purpose of combating terrorism and money laundering. The statute also provides for: (1) regulations that set minimum requirements for verifying customer identification at account opening; (2) rules to promote cooperation among financial institutions, regulators and law enforcement entities in identifying parties that may be involved in terrorism
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or money laundering; and (3) enhanced due diligence requirements for financial institutions that administer, maintain or manage private bank accounts or correspondent accounts for non-U.S. persons.
The Anti-Money Laundering Act of 2020, enacted on January 1, 2021 as part of the National Defense Authorization Act, does not directly impose new requirements on banks, but requires the U.S. Treasury Department to issue National Anti-Money Laundering and Countering the Financing of Terrorism Priorities, and conduct studies and issue regulations that may, over the next few years, significantly alter some of the due diligence, recordkeeping and reporting requirements that the Bank Secrecy Act and USA PATRIOT Act impose on banks. The Anti-Money Laundering Act of 2020 also contains provisions that promote increased information-sharing and use of technology, and increases penalties for violations of the Bank Secrecy Act and includes whistleblower incentives, both of which could increase the prospect of regulatory enforcement.
Federal, state, and local law enforcement may, through FinCEN, request that the Bank search its records for any relationships or transactions with persons reasonably suspected to be involved in terrorist activity or money laundering. Upon receiving such a request, the Bank must search its records and timely report to FinCEN any identified relationships or transactions.
Furthermore, OFAC is responsible for helping to ensure that U.S. entities do not engage in transactions with certain prohibited parties, as defined by various Executive Orders and acts of Congress. OFAC publishes, and routinely updates, lists of names, such as the Specially Designated Nationals and Blocked Persons List, of individuals and entities with whom U.S. persons, as defined by OFAC, are generally prohibited from conducting transactions or dealings. Persons on these lists include persons suspected of aiding, financing, or engaging in terrorist acts, narcotics trafficking, or the proliferation of weapons of mass destruction, among other targeted activities. OFAC also administers sanctions programs against certain countries or territories. If the Bank finds a name on any transaction, account or wire transfer instruction that is on an OFAC list or determines that processing a transaction or maintaining or servicing an account would violate a sanctions program administered by OFAC, it must, depending on the regulation, freeze such account, reject such transaction, file a suspicious activity report and/or notify the appropriate authorities.
Commitments to the Bank
Under the Dodd-Frank Act, both BBVA and the Parent are required to serve as a source of financial strength to the Bank and to commit resources to support the Bank in circumstances when BBVA and the Parent might not do so absent the statutory requirement. Under the Bank Holding Company Act, the Federal Reserve Board may require a bank holding company to terminate any activity or relinquish control of a non-bank subsidiary, other than a non-bank subsidiary of a bank, upon the Federal Reserve Board's determination that such activity or control constitutes a serious risk to the financial soundness or stability of any depository institution subsidiary. Further, the Federal Reserve Board has discretion to require a bank holding company to divest itself of any bank or non-bank subsidiaries if the agency determines that any such divestiture may aid the depository institution's financial condition. In addition, any loans by the Parent to the Bank would be subordinate in right of payment to depositors and to certain other indebtedness of the Bank.
Transactions with Affiliates and Insiders
A variety of legal limitations restrict the Bank from lending or otherwise supplying funds or in some cases transacting business with the Company or the Company's non-bank subsidiaries. The CompanyBank is subject to Sections 23A and 23B of the Federal Reserve Act and Federal Reserve Board's Regulation W. Section 23A places limits on the amount of “covered transactions,” which include loans or extensions of credit to, investments in or certain other transactions with, affiliates as well as the amount of advances to third parties collateralized by the securities or obligations of affiliates. The aggregate of all covered transactions is limited to 10 percent of a bank's capital and surplus for any one affiliate and 20 percent for all affiliates. Furthermore, within the foregoing limitations as to amount, certain covered transactions must meet specified collateral requirements ranging from 100 to 130 percent. Also, a bank is prohibited from purchasing low quality assets from any of its affiliates. Section 608 of the Dodd-Frank Act broadens the definition of “covered transactions” to include derivative transactions and the borrowing or lending of securities if the transaction will cause a bank to have credit exposure to an affiliate. The revised definition also includes the acceptance of debt obligations of an affiliate as collateral for a loan or extension of credit to a third
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party. Furthermore, reverse repurchase transactions are viewed as extensions of credit (instead of asset purchases) and thus become subject to collateral requirements.

Section 23B prohibits an institution from engaging in certain transactions with affiliates unless the transactions are on terms substantially the same, or at least as favorable to the bank, as those prevailing at the time for comparable transactions with nonaffiliated companies. Except for limitations on low quality asset purchases and transactions that are deemed to be unsafe or unsound, Regulation W generally excludes affiliated depository institutions from treatment as affiliates. Transactions between a bank and any of its subsidiaries that are engaged in certain financial activities may be subject to the affiliated transaction limits. The Federal Reserve Board also may designate bank subsidiaries as affiliates.
Banks are also subject to quantitative restrictions on extensions of credit to executive officers, directors, principal shareholders and their related interests. In general, such extensions of credit (1) may not exceed certain dollar limitations, (2) must be made on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions with third parties, and (3) must not involve more than the normal risk of repayment or present other unfavorable features. Certain extensions of credit also require the approval of a bank's board of directors.
Regulatory Examinations
Federal and state banking agencies require the Company and the Bank to prepare annual reports on financial condition and to conduct an annual audit of financial affairs in compliance with minimum standards and procedures. The Bank, and in some cases the Company and the Company's non-bank affiliates, must undergo regular on-site examinations by the appropriate regulatory agency, which will examine for adherence to a range of legal and regulatory compliance responsibilities. A bank regulator conducting an examination has complete access to the books and records of the examined institution. The results of the examination are confidential. The cost of examinations may be assessed against the examined institution as the agency deems necessary or appropriate.
Community Reinvestment Act
The CRA requires the Federal Reserve Board to evaluate the record of the Bank in meeting the credit needs of its local community, including low and moderate income neighborhoods. These evaluations are considered in evaluating mergers, acquisitions and applications to open a branch or facility. Failure to adequately meet these criteria could result in additional requirements and limitations on the Bank and the Company. In addition, the Bank must maintain a CRA rating of at least "Satisfactory" for the Company to engage in the full range of activities permissible for financial holding companies.
In February 2015,The OCC recently finalized amendments to its CRA rules that do not apply to the Bank, and the Federal Reserve Board announcedseparately proposed different amendments to its CRA rules that would apply to the results of its regularly scheduled examination covering 2011Bank. It is too early to tell whether and 2012 to determine the Bank’s compliance with the CRA. The Bank received a rating of “needs to improve". The Bank’s rating in this CRA examination resulted in restrictions on certain activities, including certain mergers and acquisitions and applications to open branches or certain other facilities. The Bank underwent an additional CRA examination that began in the fourth quarter of 2015. In March 2016,what extent the Federal Reserve Bank of Atlanta notifiedwill adopt the Bank that itsamendments to the CRA rating had been improvedrules applicable to “Satisfactory,” and the aforementioned restrictions were removed from the Bank. In the past, the banking agencies have aligned their CRA regulations.
Commercial Real Estate Lending
Lending operations that involve concentrations of commercial real estate loans are subject to enhanced scrutiny by federal banking regulators. The regulators have advised financial institutions of the risks posed by commercial real estate lending concentrations. Such loans generally include land development, construction loans and loans secured by multifamily property, and nonfarm, nonresidential real property where the primary source of repayment is derived from rental income associated with the property. The guidance prescribes the following guidelines for examiners to help identify institutions that are potentially exposed to concentration risk and may warrant greater supervisory scrutiny:
total reported loans for construction, land development and other land represent 100 percent or more of the institution's total capital, or
total commercial real estate loans represent 300 percent or more of the institution's total capital, and the outstanding balance of the institution's commercial real estate loan portfolio has increased by 50 percent or more during the prior 36 months.

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In October 2009, the federal banking regulators issued additional guidance on commercial real estate lending that emphasizes these considerations.
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In addition, the Dodd-Frank Act contains provisions that may impact the Company's business by reducing the amount of its commercial real estate lending and increasing the cost of borrowing, including rules relating to risk retention of securitized assets. Section 941 of the Dodd-Frank Act requires, among other things, a loan originator or a securitizer of asset-backed securities to retain a percentage of the credit risk of securitized assets. In October 2014, the banking agencies issued final rules to implement the credit risk retention requirements of Section 941 of Dodd-Frank. The regulations became effective on February 23, 2015. Compliance with the rules with respect to new securitization transactions backed by residential mortgages have been required since December 24, 2015assets, and compliance with respect to new securitization transactions backed by other types of assets have been required since December 24, 2016.
Branching
The Dodd-Frank Act substantially amended the legal framework that had previously governed interstate branching activities. Formerly, under the Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994, a bank's ability to branch into a particular state was largely dependent upon whether the state “opted in” to de novo interstate branching. Many states did not “opt-in,” which resulted in branching restrictions in those states. The Dodd-Frank Act removed the “opt-in” concept and permits banks to engage in de novo branching outside of their home states, provided that the laws of the target state permit banks chartered in that state to branch within that state. Accordingly, de novo interstate branching by the Company is subject to rules issued by the banking agencies to implement these standards. All branching in which the Company may engage remains subject to regulatory approval and adherence to applicable legal and regulatory requirements.
Anti-Tying Restrictions
In general, a bank may not extend credit, lease, sell property, or furnish any services or fix or vary the consideration for them on the condition that (1) the customer obtain or provide some additional credit, property or services from or to said bank or bank holding company or their subsidiaries, or (2) the customer not obtain some other credit, property or services from a competitor, except to the extent reasonable conditions are imposed to assure the soundness of the credit extended. A bank may, however, offer combined-balance products and may otherwise offer more favorable terms if a customer obtains two or more traditional bank products. Also, certain foreign transactions are exempt from the general rule.
Privacy and Credit Reporting
Financial institutions are required to disclose their policiesThe Federal Reserve Board, FDIC and other bank regulatory agencies have adopted guidelines for collecting and protectingsafeguarding confidential, personal customer information. Customers generally may preventThese guidelines require each financial institutions from sharing nonpublic personal financialinstitution, under the supervision and ongoing oversight of its board of directors or an appropriate committee thereof, to create, implement and maintain a comprehensive written information with nonaffiliated third parties, with some exceptions, such as the processing of transactions requested by the consumer. Financial institutions generally may not disclose certain consumer or account informationsecurity program designed to any nonaffiliated third-party for use in telemarketing, direct mail marketing or other marketing. Federal and state banking agencies have prescribed standards for maintainingensure the security and confidentiality of consumercustomer information, to protect against any anticipated threats or hazards to the security or integrity of such information and to protect against unauthorized access to or use of such information that could result in substantial harm or inconvenience to any customer. In addition, various U.S. regulators, including the Federal Reserve Board and the SEC, have increased their focus on cybersecurity through guidance, examinations and regulations.
The GLBA requires financial institutions to implement policies and procedures regarding the disclosure of nonpublic personal information about consumers to non-affiliated third parties. In general, the statute requires disclosures to consumers regarding policies and procedures with respect to the disclosure of such nonpublic personal information and, except as otherwise required by law, prohibits disclosing such information except as provided in the banking subsidiary’s policies and procedures.
States are also increasingly proposing or enacting legislation that relates to data privacy and data protection such as the California Consumer Privacy Act, which went into effect on January 1, 2020. California voters also recently passed the California Privacy Rights Act, which will take effect on January 1, 2023, and significantly modify the CCPA, imposing additional obligations on covered companies and expanding California consumers’ rights with respect to certain sensitive personal information, potentially resulting in further uncertainty and requiring the Company isto incur additional costs and expenses in an effort to comply. The Company continues to assess the requirements of such laws and proposed legislation and their applicability to the Company. Moreover, these laws, and proposed legislation, are still subject to such standards, as well as certain federalrevision or formal guidance and state lawsthey may be interpreted or standards for notifying consumersapplied in a manner inconsistent with the event of a security breach.Company’s understanding.
The Bank utilizes credit bureau data in underwriting activities. Use of such data is regulated under the Fair Credit Reporting Act and Federal Reserve Regulation V on a uniform, nationwide basis, including credit reporting, prescreening and sharing of information between affiliates and the use of credit data. The Fair and Accurate Credit Transactions Act, which amended the Fair Credit Reporting Act, permits states to enact identity theft laws that are not inconsistent with the conduct required by the provisions of that Act.
Enforcement Powers
The Bank and its “institution-affiliated parties,” including management, employees, agents, independent contractors and consultants, such as attorneys and accountants and others who participate in the conduct of the institution's affairs, are subject to potential civil and criminal penalties for violations of law, regulations or written orders of a government agency. Violations can include failure to timely file required reports, filing false or misleading information or submitting inaccurate reports. Civil penalties may be as high as $1,000,000 a day for such
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violations and criminal penalties for some financial institution crimes may include imprisonment for 20 years. Regulators have flexibility to commence

enforcement actions against institutions and institution-affiliated parties, and the FDIC has the authority to terminate deposit insurance. When issued by a banking agency, cease-and-desist and similar orders may, among other things, require affirmative action to correct any harm resulting from a violation or practice, including restitution, reimbursement, indemnifications or guarantees against loss. A financial institution may also be ordered to restrict its growth, dispose of certain assets, rescind agreements or contracts or take other actions determined to be appropriate by the ordering agency. The federal banking regulators also may remove a director or officer from an insured depository institution (and bar them from the industry) if a violation is willful or reckless.
Monetary Policy and Economic Controls
The Bank's earnings, and therefore the Company's earnings, are affected by the policies of regulatory authorities, including the monetary policy of the Federal Reserve Board. An important function of the Federal Reserve Board is to promote orderly economic growth by influencing interest rates and the supply of money and credit. Among the methods that have been used to achieve this objective are open market operations in U.S. government securities, changes in the discount rate for bank borrowings, expanded access to funds for non-banks and changes in reserve requirements against bank deposits. These methods are used in varying combinations to influence overall growth and distribution of bank loans, investments and deposits, interest rates on loans and securities, and rates paid for deposits.
The effects of the various Federal Reserve Board policies on the Company's future business and earnings cannot be predicted. The Company cannot predict the nature or extent of any affects that possible future governmental controls or legislation might have on its business and earnings.
Depositor Preference Statute
Federal law provides that deposits and certain claims for administrative expenses and employee compensation against an insured depository institution are afforded priority over other general unsecured claims against such institution, including federal funds and letters of credit, in the liquidation or other resolution of the institution by any receiver.
FDIC Recordkeeping Requirements
In November 2016, the FDIC issued a final rule establishingrules impose recordkeeping requirements for FDIC-insured institutions with 2 million or more deposit accounts, which includes the Bank. The rulerules generally requires each covered institution to maintain complete and accurate information needed to determine deposit insurance coverage with respect to each deposit account. In addition, each covered institution must ensure that its information technology system is able to calculate the insured amount for most depositors within 24 hours of failure. Compliance iswas required by April 1, 2020.
Cybersecurity
In October 2016, the federal banking regulators issued an advance notice of proposed rulemaking regarding enhanced cyber risk management standards, which would apply to a wide range of large financial institutions and their third-party service providers, including the Company and its U.S. Bank Subsidiaries. The proposed standards would expand existing cybersecurity regulations and guidance to focus on cyber risk governance and management; management of internal and external dependencies; and incident response, cyber resilience and situational awareness. In addition, the proposal contemplates more stringent standards for institutions with systems that are critical to the financial sector.
Other Regulatory Matters
The Company and its subsidiaries and affiliates are subject to numerous examinations by federal and state banking regulators, as well as the SEC, FINRA and various state insurance and securities regulators. The Company and its subsidiaries have from time to time received requests for information from regulatory authorities at the federal level or in various states, including state insurance commissions, state attorneys general, federal agencies or law enforcement authorities, securities regulators and other regulatory authorities, concerning their business practices. Such requests are considered incidental to the normal conduct of business.

Disclosure Pursuant to Section 219 of the Iran Threat Reduction and Syria Human Rights Act
The Company discloses the following information pursuant to Section 13(r) of the Exchange Act, which requires an issuer to disclose whether it or any of its affiliates knowingly engaged in certain activities, transactions or dealings relating to Iran or with natural persons or entities designated by the U.S. government under specified executive orders, including activities not prohibited by U.S. law and conducted outside the United States by non-U.S. affiliates in compliance with local law. In order to comply with this requirement, the Company has requested relevant information from its affiliates globally.
During the year ended December 31, 2017,2020, the Company did not knowingly engage in activities, transactions or dealings relating to Iran or with natural persons or entities designated by the U.S. government under the specified executive orders.
Because the Company is controlled by BBVA, the Company's disclosure includes activities, transactions or dealings conducted outside the United States by non-U.S. affiliates of BBVA and its consolidated subsidiaries that are not controlled by the Company. During the year ended December 31, 2017,2020, the BBVA Group had the following activities, transactions and dealings requiring disclosure under Section 13(r) of the Exchange Act.
Legacy contractual obligations related to counter indemnities. Before 2007, the BBVA Group issued certain counter indemnities to its non-Iranian customers in Europe for various business activities relating to Iran in support
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Iranian embassy-related activity. TheOn a continuing basis, the BBVA Group maintains bank accounts in Spain for one employee of the Iranian embassy in Spain. This employee is a Spanish citizen. Estimated gross revenues for the year ended December 31, 2017,2020, from embassy-related activity, which include fees and/or commissions, did not exceed $2,628.$129. The BBVA Group does not allocate direct costs to fees and commissions and, therefore, has not disclosed a separate profit measure.
Additional Information
The Company’s corporate headquarters are located at 2200 Post Oak Blvd., Houston, Texas, 77056, and the Company’s telephone number is (205) 297-3000. The Company maintains an Investor Relations website on the Internet at www.bbvacompass.com.www.bbvausa.com. This reference to the Company's website is an inactive textual reference only, and is not a hyperlink. The contents of the Company's website shall not be deemed to be incorporated by reference into this Annual Report on Form 10-K.
The Company files annual, quarterly and current reports and other information with the SEC. You may read and copy any materials the Company files with the SEC at the SEC’s Public Reference Room at 100 F Street, N.E., Washington, D.C. 20549. You may obtain information about the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet website that contains reports and information statements and other information that the Company files electronically with the SEC at www.sec.gov. The Company also makes available free of charge, on or through its website, these reports and other information as soon as reasonably practicable following the time they are electronically filed with or furnished to the SEC.

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Item 1A.

Item 1A.    Risk Factors
This section highlights the material risks that the Company currently faces. Any of the risks described below could materially adversely affect the Company's business, financial condition, or results of operations.
MARKET AND LIQUIDITY RISKS:
The COVID-19 pandemic has adversely impacted the Company's business and financial results, and the ultimate impact will depend on future developments, which are highly uncertain and cannot be predicted or modelled precisely, including the scope and duration of the pandemic and actions taken by governmental authorities in response to the pandemic.
The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, lowered equity market valuations, created significant volatility and disruption in financial markets, and increased unemployment levels. In addition, the pandemic has resulted in temporary closures of many businesses and the institution of social distancing and sheltering in place requirements in many states and communities. Despite the partial lifting of some of these measures in some of the states in our geographic footprint, the recent increase in cases in the United States means that it remains unknown if any of these measures will be reinstated when there will be a return to normal economic activity.
As a result, the demand for the Company's products and services has been and may continue to be significantly impacted, which impact has adversely affected, and may continue to adversely affect, our revenue. Furthermore, the pandemic has resulted and could continue to result in the recognition of credit losses in our loan portfolios and increases in our allowance for credit losses, particularly if businesses remain closed or re-close, the impact on the global economy worsens, or more customers draw on their lines of credit or seek additional loans to help finance their businesses. Similarly, because of changing economic and market conditions affecting issuers, we have recognized and may be required to recognize additional impairments of our goodwill. Our business operations may also be disrupted if significant portions of our workforce are unable to work effectively, including because of illness, quarantines, government actions, or other restrictions in connection with the pandemic, and we have already temporarily closed certain of our branches and offices. In response to the pandemic, we have also suspended residential property foreclosure sales, evictions, and involuntary automobile repossessions, and are offering fee waivers, payment deferrals, and other expanded assistance for credit card, automobile, mortgage, and other consumer and commercial customers, and future governmental actions may require the continuance or the expansion of these and other types of customer-related responses.
Among other relief programs, we are participating in the SBA’s Paycheck Protection Program. Paycheck Protection Program loans are fixed, low interest rate loans that are guaranteed by the SBA and subject to numerous other regulatory requirements, and a borrower may apply to have all or a portion of the loan forgiven. If Paycheck Protection Program borrowers fail to qualify for loan forgiveness, we face a heightened risk of holding these loans at unfavorable interest rates for an extended period of time. While the Paycheck Protection Program loans are guaranteed by the SBA, various regulatory requirements apply to our ability to seek recourse under the guarantees, and related procedures are currently subject to uncertainty. If a borrower defaults on a Paycheck Protection Program loan, these requirements and uncertainties may limit our ability to fully recover against the loan guarantee or to seek full recourse against the borrower.
The extent to which the COVID-19 pandemic impacts our business, results of operations, and financial condition, as well as our regulatory capital and liquidity ratios, will depend on future developments, which are highly uncertain and cannot be predicted or modelled precisely, including the scope and duration of the pandemic and actions taken by governmental authorities and other third parties in response to the pandemic.
To the extent the COVID-19 pandemic continues to adversely affect the global economy, and/or adversely affects our business, results of operations or financial condition, it may also have the effect of increasing the likelihood and/or magnitude of other risks described in this section captioned “Risk Factors,” including those risks related to market, credit, geopolitical and business operations.
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Any deterioration in national, regional and local economic conditions, particularly unemployment levels and home prices, could materially affect the Company's business, financial condition or results of operations.
The Company's business is subject to periodic fluctuations based on national, regional and local economic conditions. These fluctuations are not predictable, cannot be controlled, and may have a material adverse impact on its financial condition and operations even if other favorable events occur. The Company's banking operations are locally-oriented and community-based. Accordingly, the Company expects to continue to be dependent upon local business conditions as well as conditions in the local residential and commercial real estate markets it serves, including Alabama, Arizona, California, Colorado, Florida, New Mexico and Texas. These economic conditions could require the Company to charge-off a higher percentage of loans or increase provisions for credit losses, which would reduce its net income.
The Company is part of the financial system and a systemic lack of available credit, a lack of confidence in the financial sector, continued volatility in the financial markets and/or reduced business activity could materially adversely affect its business, financial condition or results of operations.
A return of the volatile economic conditions experienced in the U.S. during 2008-2009, including the adverse conditions in the fixed income debt markets, for an extended period of time, particularly if left unmitigated by policy measures, may materially and adversely affect the Company.
Weakness in the real estate market has adversely affected the Company in the past and may do so in the future.
At December 31, 2020, residential real estate loans totaled $13.3 billion, or 20.3% of the Company’s loan portfolio and commercial real estate loans totaled $13.6 billion, or 20.7% of the Company’s loan portfolio. Declining residential real estate prices have historically caused cyclically higher delinquencies and losses on residential mortgage loans and home equity lines of credit. These conditions have resulted in losses, write-downs and impairment charges in the Company's mortgage and other business units.
Future declines in residential real estate values, low sales volumes, the fluctuating valuation of collateral, financial stress on borrowers as a result of unemployment, interest rate resets on ARMs or other factors could have adverse effects on borrowers that could result in higher delinquencies and greater charge-offs in future periods. Similar trends may be observed in the commercial real estate loan portfolio in times of general or localized economic downturns. Further, decreases in real estate values generally might adversely affect the creditworthiness of state and local governments, and this might result in decreased profitability or credit losses from loans made to such governments. In markets dependent on energy production, falling energy prices may adversely affect real estate values.
A decline in real estate values or overall economic weakness could also have an adverse impact upon the value of real estate or other assets which the Company owns as a result of foreclosing a loan and its ability to realize value on such assets. Any of these conditions, should they occur, could adversely affect the Company's financial condition or results of operations.
Ineffective liquidity management could adversely affect the Company’s financial results and condition.
Effective liquidity management is essential for the operation of the Company’s business. The Company requires sufficient liquidity to meet customer loan requests, customer deposit maturities/withdrawals, payments on debt obligations as they come due and other cash commitments under both normal operating conditions and unpredictable circumstances causing industry or general financial market stress. The Company’s access to funding sources in amounts adequate to finance activities on terms that are acceptable to the Company could be impaired by factors that affect the Company specifically or the financial services industry or economy in general. Factors that could detrimentally impact the Company’s access to liquidity sources include a downturn in the geographic markets in which our loans and operations are concentrated or difficult credit markets. The Company’s access to deposits may also be affected by the liquidity needs of the Company’s depositors. In particular, a majority of the Company’s liabilities during 2020 were checking accounts and other liquid deposits, which are payable on demand or upon several days’ notice, while by comparison, a substantial majority of the Company’s assets were loans, which cannot be called or sold in the same time frame. Although the Company has historically been able to replace maturing deposits and advances as necessary, the Company might not be able to replace such funds in the future, especially if a large number of the Company’s depositors seek to withdraw their accounts, regardless of the reason. A failure to
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maintain adequate liquidity could materially and adversely affect our business, results of operations or financial condition.
Changes in interest rates could affect the Company's income and cash flows.
The Company's earnings and financial condition are largely dependent on net interest income, which is the difference between interest earned from loans and investments and interest paid on deposits and borrowings. The narrowing of interest rate spreads, meaning the difference between interest rates earned on loans and investments and the interest rates paid on deposits and borrowings, could adversely affect the Company's earnings and financial condition. In addition, changes in interest rates may impact the fair value of our fixed-rate securities and the extent to which customers prepay mortgages and other loans. The Company cannot control or predict with certainty changes in interest rates.
Regional and local economic conditions, competitive pressures and the policies of regulatory authorities, including monetary policies of the Federal Reserve Board, affect interest income and interest expense. The Company has policies and procedures designed to manage the risks associated with changes in market interest rates. Changes in interest rates, however, may still have an adverse effect on the Company's profitability. While the Company actively manages against these risks, if its assumptions regarding borrower behavior are wrong or overall economic conditions are significantly different than planned for, then its risk mitigation techniques may be insufficient to protect against the risk.
In response to the economic consequences of the COVID-19 pandemic, the Federal Reserve lowered its target for the federal funds rate to a range of 0% to 0.25%. Such low rates increase the risk in the U.S. of a negative interest rate environment in which interest rates drop below zero, either broadly or for some types of instruments. For example, yields on one-month and three-month Treasuries briefly dropped below zero in March 2020. Such an occurrence would likely further reduce the interest we earn on loans and other earning assets, while also likely requiring us to pay to maintain our deposits with the Federal Reserve Bank. Our systems may not be able to handle adequately a negative interest rate environment and not all variable rate instruments are designed for such a circumstance. We cannot predict the nature or timing of future changes in monetary policies in response to the outbreak or the precise effects that they may have on our activities and financial results.
Expected Replacement of LIBOR may adversely affect the Company’s business.
On July 27, 2017, the Chief Executive of the United Kingdom Financial Conduct Authority, which regulates LIBOR, announced that it intends to stop persuading or compelling banks to submit rates for the calculation of LIBOR to the administrator of LIBOR after 2021. The announcement indicates that the continuation of LIBOR on the current basis cannot and will not be guaranteed after 2021. It is impossible to predict whether and to what extent banks will continue to provide LIBOR submissions to the administrator of LIBOR or whether any additional regulatory or other actions or reforms with respect to LIBOR may be enacted in the United Kingdom or elsewhere.
On April 3, 2018, the Federal Reserve Bank of New York commenced publication of three reference rates based on overnight U.S. Treasury repurchase agreement transactions, including SOFR, which has been recommended as an alternative to U.S. dollar LIBOR by the Alternative Reference Rates Committee. The Alternative Reference Rates Committee is a group of private-market participants convened by the Federal Reserve and the Federal Reserve Bank of New York, with the objective of helping to ensure a transition from USD LIBOR to SOFR. Further, the Bank of England is publishing a reformed Sterling Overnight Index Average, comprised of a broader set of overnight Sterling money market transactions, which has been selected by the Working Group on Sterling Risk-Free Reference Rates as the alternative rate to Sterling LIBOR. Central bank-sponsored committees in other jurisdictions, including Europe, Japan and Switzerland, have selected alternative reference rates denominated in other currencies and have plans to replace or reform existing benchmarks with those alternative reference rates.
In particular, any such transition, action or reform could:
Adversely impact the pricing, liquidity, value of, return on and trading for a broad array of financial products and transactions, including any LIBOR-linked securities such as the Company’s Series A Preferred Stock, Capital Securities, loans and derivatives that are included in our financial assets and liabilities;
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Require extensive changes to documentation that governs or references LIBOR or LIBOR-based products and transactions, including, for example, pursuant to time-consuming renegotiations of existing documentation to modify the terms of outstanding securities, related hedging transactions, loans and derivatives;
Result in inquiries or other actions from regulators in respect of our preparation and readiness for the replacement of LIBOR with one or more alternative reference rates;
Result in disputes, litigation or other actions with counterparties regarding the interpretation and enforceability of provisions in LIBOR based products and transactions such as fallback language or other related provisions, including in the case of fallbacks to the alternative reference rates, regarding any economic, legal, operational or other impact resulting from the fundamental differences between U.S. dollar LIBOR, or other LIBORs or other benchmarks that are being replaced or reformed, on the one hand, and the various alternative reference rates, on the other;
Require the transition and/or development of appropriate systems and analytics to effectively transition our risk management processes from LIBOR-based products and transactions to those based on one or more alternative reference rates in a timely manner, including by quantifying value and risk for various alternative reference rates, which may prove challenging given the limited history of the proposed alternative reference rates; and
Cause us to incur additional costs in relation to any of the above factors.
In addition, the U.S. federal banking agencies issued a statement in November 2020 encouraging banks to transition away from U.S. dollar LIBOR as soon as practicable and to stop entering into new contracts that use U.S. dollar LIBOR by December 31, 2021.
Depending on several factors including those set forth above, our business, financial condition and results of operations could be materially adversely impacted by the market transition or reform of certain benchmarks, including U.S. dollar LIBOR. Other factors include the pace of the transition to replacement or reformed rates, the specific terms and parameters for and market acceptance of any alternative reference rate, prices of and the liquidity of trading markets for products based on alternative reference rates, and our ability to transition and develop appropriate systems and analytics for one or more alternative reference rates.
Downgrades to the U.S. government's credit rating, or the credit rating of its securities, by one or more of the credit ratings agencies could have a material adverse effect on general economic conditions, as well as the Company's operations, earnings and financial condition.
It is foreseeable that the ratings and perceived creditworthiness of instruments issued, insured or guaranteed by institutions, agencies or instrumentalities directly linked to the U.S. government could be correspondingly affected by any downgrade to the U.S. government's sovereign credit rating, including the rating of U.S. Treasury securities. Instruments of this nature are key assets on the balance sheets of financial institutions, including the Company, and are widely used as collateral by financial institutions to meet their day-to-day cash flows in the short-term debt market.
A downgrade of the U.S. government's sovereign credit rating, and the perceived creditworthiness of U.S. government-related obligations, could impact the Company's ability to obtain funding that is collateralized by affected instruments, as well as affecting the pricing of that funding when it is available. A downgrade may also adversely affect the market value of such instruments. The Company cannot predict if, when or how any changes to the credit ratings or perceived creditworthiness of these organizations will affect economic conditions. Such ratings actions could result in a significant adverse impact on the Company. A downgrade of the sovereign credit ratings of the U.S. government or the credit ratings of related institutions, agencies or instrumentalities would significantly exacerbate the other risks to which the Company is subject and any related adverse effects on its business, financial condition and results of operations.
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Volatile or declining oil prices could adversely affect the Company's performance.
As of December 31, 2017,2020, energy-related loan balances represented approximately 4.53.6 percent of the Bank’s total loan portfolio. This amount is comprised of loans directly related to energy, such as exploration and production, pipeline transportation of natural gas, crude oil and other refined petroleum products, oil field services, and refining and support. In late 2014, oil prices began to decline and continued to decline through the first half of 2016, which hasat the time had and continues to have an adverse effect on some of the Bank’s borrowers in this portfolio and on the value of the collateral securing some of these loans. IfThe recent steep decline in oil prices, declineincluding, at times, dropping below zero dollars per barrel, in a material way, the cash flowsMarch and April 2020 has again adversely impacted and may continue to adversely impact some of the Bank’s customers in this industry, could be adversely impactedincluding with respect to the cash flows of such customers which could impair their ability to service any loans outstanding to them and/or reduce demand for loans. These factors could result in higher delinquencies and greater charge-offs in future periods, which could adversely affect the Company's business, financial condition or results of operations.
Furthermore, energy production and related industries represent a significant part of the economies in some of the Bank’s primary markets. A prolonged period of low or volatile oil prices could have a negative impact on the economies and real estate markets of states such as Texas, which could adversely affect the Company's business, financial condition or results of operations.
The failure of the European Union to stabilize the fiscal condition of member countries, especially in Spain, could have an adverse impact on global financial markets, the current U.S. economic recovery and the Company.
Certain European Union member countries have fiscal obligations greater than their fiscal revenue, which has caused investor concern over such countries' ability to continue to service their debt and foster economic growth. Fiscal austerity measures such as raising taxes and reducing entitlements have improved the ability of some member countries to service their debt, but have challenged economic growth and efforts to lower unemployment rates in the region. Although the fiscal health and economic outlook of Spain and the European Union, more generally, have improved, there is no guarantee that these trends will continue.
The Company is a wholly owned subsidiary of BBVA, which is based in Spain and serves as a source of strength and capital to the Company. Accordingly, European Union weakness, particularly in Spain, could directly impact BBVA and could have an adverse impact on the Company's business or financial condition.
A weaker European economy may transcend Europe, cause investors to lose confidence in the safety and soundness of European financial institutions and the stability of European member economies, and likewise affect U.S.-based financial institutions, the stability of the global financial markets and the economic recovery underway in the U.S.

Should the U.S. economic recovery be adversely impacted by these factors, loan and asset growth at U.S. financial institutions, like the Company, could be affected.
Weakness in the real estate market, including the secondary residential mortgage loan market, has adversely affected the Company in the past and may do so in the future.
Weakness in the non-agency secondary market for residential mortgage loans has limited the market for and liquidity of many nonconforming mortgage loans. The effects of ongoing mortgage market challenges, combined with the past corrections in residential real estate market prices and reduced levels of home sales, could result in price reductions in single family home values, adversely affecting the value of collateral securing mortgage loans that the Company holds, and mortgage loan originations and profits on sales of mortgage loans. Declining real estate prices have historically caused cyclically higher delinquencies and losses on mortgage loans and home equity lines of credit. These conditions have resulted in losses, write-downs and impairment chargesDisruptions in the Company's mortgageability to access capital markets may adversely affect its capital resources and otherliquidity.
The Company may access capital markets to provide it with sufficient capital resources and liquidity to meet its commitments and business units.
Future declines in real estate values, low home sales volumes, financial stress on borrowersneeds, and to accommodate the transaction and cash management needs of its clients. Other sources of contingent funding available to the Company include inter-bank borrowings, brokered deposits, repurchase agreements, FHLB capacity and borrowings from the Federal Reserve discount window. Any occurrence that may limit the Company's access to the capital markets, such as a resultdecline in the confidence of unemployment, interest rate resets on ARMsdebt investors, its depositors or other factors could have adverse effects on borrowers that could resultcounterparties participating in higher delinquencies and greater charge-offs in future periods, which wouldthe capital markets, or a downgrade of its debt rating, may adversely affect the Company's financial condition or results of operations. Additionally, counterparties to insurance arrangements used to mitigate risk associated with increased defaults in the real estate market have been stressed by weaknesses in the real estate market and a commensurate increase in the number of claims. Further, decreases in real estate values might adversely affect the creditworthiness of state and local governments, and this might result in decreased profitability or credit losses from loans made to such governments. In markets dependent on energy production, falling energy prices may adversely affect real estate values. A decline in home values or overall economic weakness could also have an adverse impact upon the value of real estate or other assets which the Company owns as a result of foreclosing a loancapital costs and its ability to realize value on such assets.raise capital and, in turn, its liquidity.
The Company is subject to legislation and regulation, and future legislation or regulation or changes to existing legislation or regulation could affect its business.
The legislative, regulatory and supervisory framework governing the financial sectors has undergone significant and rapid change since the financial crisis. The Dodd-Frank Act as well as other post-financial crisis regulatory reformsDisruptions in the United States have increased costs, imposed limitations on activities and resulted in an increased intensity in regulatory enforcement. While mostliquidity of the changes required by the Dodd-Frank Act thatfinancial markets may directly impact the Company have been implemented or are expected to follow a known trajectory, new changes under the current administration, including their nature and impact, cannot yet be determined with any degree of certainty.
Changes to laws and regulations at both the state or federal level applicable to the Company are frequently proposedextent it needs to access capital markets to raise funds to support its business and could materially impact the profitability of the Company's business, the value of assets it holds or the collateral available for its loans, require changes to business practices or expose it to additional costs, taxes, liabilities, enforcement actions and reputational risk. The likelihood, timing and scope of any such changes and the impact any such change may have on the Company cannot be determined with any certainty.
The CFPB's residential mortgage regulationsoverall liquidity position. This situation could adversely affect the Company's business, financial conditioncost of such funds or results of operations.
The Company and the Bank are regulated and supervised by the CFPB. The CFPB has promulgated many mortgage-related rules since it was established under the Dodd-Frank Act, including rules related to theCompany's ability to repay and qualified mortgage standards, mortgage servicing standards, loan originator compensation standards, high-cost mortgage requirements, Home Mortgage Disclosure Act requirements and appraisal and escrow standards for higher-priced mortgages. The mortgage-related rules issued by the CFPB have materially restructured the origination, servicing and securitization of residential mortgages in the United States. These rules have impacted, and will continue to impact, the business practices of mortgage lenders, includingraise such funds. If the Company and the Bank.
The Company is subjectwere unable to capital adequacy and liquidity standards, and ifaccess any of these funding sources when needed, it failsmight be unable to meet these standardscustomers' needs, which could adversely impact its financial condition, results of operations, cash flows and operations would be adversely affected.level of regulatory-qualifying capital.
The U.S. Basel III capital rule and provisions in the Dodd-Frank Act increased capital requirements for banking organizations such as the Company and the Bank and will continue to increase such requirements as they are phased
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in. Consistent with the Basel Committee's Basel III capital framework, the U.S. Basel III capital rule includes a minimum ratio of CET1 capital to risk weighted assets of 4.5 percent and a CET1 capital conservation buffer of greater than 2.5 percent of risk-weighted assets when fully phased-in that applies to all U.S. banking organizations, including the Bank and the Company. The required capital conservation buffer is greater than 1.875% in 2018. Failure to maintain the capital conservation buffer would result in increasingly stringent restrictions on a banking organization's ability to make dividend payments and other capital distributions and pay discretionary bonuses to executive officers. Under the U.S. Basel III final rule, trust preferred securities no longer qualify as Tier 1 capital for bank holding companies such as the Company.
The Company is also required to submit an annual capital plan to the Federal Reserve Board under the CCAR process. The capital plan must include an assessment of the Company's expected uses and sources of capital over a forward-looking planning horizon of at least nine quarters, a detailed description of the Company's process for assessing capital adequacy, the Company's capital policy, and a discussion of any expected changes to the Company's business plan that are likely to have a material impact on its capital adequacy or liquidity. Based on a quantitative assessment, including a supervisory stress test conducted as part of the CCAR process, the Federal Reserve Board will either object to the Company's capital plan, in whole or in part, or provide a notice of non-objection to the Company. If the Federal Reserve Board objects to a capital plan, the Company may not make any capital distribution other than those with respect to which the Federal Reserve Board has indicated its non-objection. In addition to capital planning, the Company and the Bank are subject to capital stress testing requirements imposed by the Dodd-Frank Act.
The Federal Reserve Board evaluates the Company's liquidity as part of the supervisory process and adopted a final LCR rule. Failure to comply with these regulatory standards or any new rules, such as a final rule implementing NSFR, could affect the Company's business.
In addition, BBVA designated the Parent as its IHC to comply with the Federal Reserve Board's final rule to enhance its supervision and regulation of the U.S. operations of Large FBOs. The Parent is subject to U.S. risk-based and leverage capital, liquidity, risk management, stress testing and other enhanced prudential standards on a consolidated basis under this rule. BBVA's combined U.S. operations (including its U.S. branches, agencies and subsidiaries) are also subject to certain enhanced prudential standards. These enhanced prudential standards could affect the Company’s operations.
Please refer to Item 1. Business - Supervision, Regulation and Other Factors for more information.
The Parent is a holding company and depends on its subsidiaries for liquidity in the form of dividends, distributions and other payments.
The Parent is a legal entity separate and distinct from its subsidiaries, including the Bank. The principal source of cash flow for the Parent is dividends from the Bank. There are statutory and regulatory limitations on the payment of dividends by the Bank. Regulations of both the Federal Reserve and the State of Alabama affect the ability of the Bank to pay dividends and other distributions to the Company and to make loans to the Company. Also, the Company’s right to participate in a distribution of assets upon a subsidiary's liquidation or reorganization is subject to the prior claims of the subsidiary's creditors. Limitations on the Parent’s ability to receive dividends and distributions from its subsidiaries could have a material adverse effect on the Company’s liquidity and on its ability to pay dividends on common stock. For additional information regarding these limitations see Item 1. Business - Supervision, Regulation and Other Factors - Dividends.CREDIT RISKS:
The Company is subject to credit risk.
When the Company loans money, commits to loan money or enters into a letter of credit or other contract with a counterparty, it incurs credit risk, which is the risk of losses if its borrowers do not repay their loans or its counterparties fail to perform according to the terms of their contracts. Many of the Company's products expose it to credit risk, including loans, leases and lending commitments.

Downgrades to the U.S. government's credit rating, or the credit ratingThe Company may suffer increased losses in its loan portfolio despite enhancement of its securities, by one or more of the credit ratings agencies could have a material adverse effect on general economic conditions, as well asunderwriting policies and practices, and the Company's operations, earningsallowances for credit losses may not be adequate to cover such eventual losses.
The Company seeks to mitigate risks inherent in its loan portfolio by adhering to specific underwriting policies and practices, which often include analysis of (1) a borrower's credit history, financial condition.statements, tax returns and cash flow projections; (2) valuation of collateral based on reports of independent appraisers; and (3) verification of liquid assets. The Company's underwriting policies, practices and standards are periodically reviewed and, if appropriate, enhanced in response to changing market conditions and/or corporate strategies.
It is foreseeable that the ratings and perceived creditworthiness of instruments issued, insured or guaranteed by institutions, agencies or instrumentalities directly linked to the U.S. government could be correspondingly affected by any downgrade to the U.S. government's sovereign credit rating, including the rating of U.S. Treasury securities. Instruments of this nature are key assets on the balance sheets ofLike other financial institutions, including the Company maintains allowances for credit losses to provide for loan defaults and are widely used as collateral by financial institutionsnonperformance. The Company's allowances for credit losses may not be adequate to meet their day-to-day cash flows in the short-term debt market.
A downgrade of the U.S. government's sovereigncover eventual loan losses, and future provisions for credit rating,losses could materially and the perceived creditworthiness of U.S. government-related obligations, could impact the Company's ability to obtain funding that is collateralized by affected instruments, as well as affecting the pricing of that funding when it is available. A downgrade may also adversely affect the market value of such instruments. The Company cannot predict if, when or how any changes to the credit ratings or perceived creditworthiness of these organizations will affect economic conditions. Such ratings actions could result in a significant adverse impact on the Company. A downgrade of the sovereign credit ratings of the U.S. government or the credit ratings of related institutions, agencies or instrumentalities would significantly exacerbate the other risks to which the Company is subject and any related adverse effects on its business,Company's financial condition and results of operations.

In addition, beginning in 2020, the FASB's Accounting Standards Update No. 2016-13, Financial Instruments-Credit Losses (Topic 326), substantially changed the accounting for credit losses under current U.S. GAAP standards. Under the prior U.S. GAAP standards, credit losses were not reflected in financial statements until it was probable that the credit loss has been incurred. Under this ASU, an entity is required to reflect in its financial statements its current estimate of credit losses on financial assets over the expected life of each financial asset. This ASU may have a negative impact on the Company’s reported earnings, capital, regulatory capital ratios, as well as on regulatory limits which are based on capital (e.g., loans to affiliates) since it accelerates the recognition of estimated credit losses.As part of its response to the impact of COVID-19, the U.S. federal banking agencies issued a final rule that provides the option to temporarily delay certain effects of this accounting standard on regulatory capital for two years, followed by a three-year transition period. The final rule allows bank holding companies and banks to delay for two years 100% of the day-one impact of adopting the accounting standard and 25% of the cumulative change in the reported allowance for credit losses since adopting the current expected credit losses accounting standard.
A reduction in the Company's own credit rating could have a material adverse effect on the Company's liquidity and increase the cost of its capital markets funding.
Adequate liquidity is essential to the Company's businesses. A reduction to the Company's credit rating could have a material adverse effect on the Company's business, financial condition and results of operations.
The rating agencies regularly evaluate the Company and their ratings are based on a number of factors, including the Company's financial strength as well as factors not entirely within its control, such as conditions affecting the financial services industry generally. Adverse changes in the credit ratings of the Kingdom of Spain, which subsequently could impact BBVA, could also adversely impact the Company's credit rating. There can be no assurance that the Company will maintain its current ratings. The Company's failure to maintain those ratings could increase its borrowing costs, require the Company to replace funding lost due to the downgrade, which may include the loss of customer deposits, and may also limit the Company's access to capital and money markets and trigger additional collateral requirements in derivatives contracts and other secured funding arrangements.
The Company's ability to access the capital markets is important to its overall funding profile. This access is affected by its credit rating. The interest rates that the Company pays on its securities are also influenced by, among other things, the credit ratings that it receives from recognized rating agencies. A downgrade to the Company's credit rating could affect its ability to access the capital markets, increase its borrowing costs and negatively impact its profitability. A ratings downgrade to the Company's credit rating could also create obligations or liabilities for it under the terms of its outstanding securities that could increase its costs or otherwise have a negative effect on the Company's results of operations or financial condition. Additionally, a downgrade of the credit rating of any
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particular security issued by the Company could negatively affect the ability of the holders of that security to sell the securities and the prices at which any such securities may be sold.
Changes in interest ratesaccounting standards could affect the Company's income and cash flows.impact reported earnings.
The Company's earnings and financial condition are largely dependent on net interest income, which is the difference between interest earned from loans and investments and interest paid on deposits and borrowings. The narrowing of interest rate spreads, meaning the difference between interest rates earned on loans and investments and the interest rates paid on deposits and borrowings, could adversely affect the Company's earnings and financial condition. In addition, changes in interest rates may impact the fair value of our fixed-rate securities and the extent to which customers prepay mortgagesentities that set accounting standards and other loans. The Company cannot control or predict with certainty changes in interest rates.
Regionalregulatory bodies periodically change the financial accounting and local economic conditions, competitive pressures andreporting standards that govern the policies of regulatory authorities, including monetary policiespreparation of the Federal Reserve Board, affect interest incomeCompany’s consolidated financial statements. These changes can materially impact how management records and interest expense. Following a prolonged period in whichreports the federal funds rate was stable or decreasing, the Federal Reserve Board has begun to increase this

benchmark rate. In addition, the Federal Reserve Board has stated its intention to end its quantitative easing program and has begun to reduce the size of its balance sheet by selling securities, which might also affect interest rates. The Company has policies and procedures designed to manage the risks associated with changes in market interest rates. Changes in interest rates, however, may still have an adverse effect on the Company's profitability. While the Company actively manages against these risks, if its assumptions regarding borrower behavior are wrong or overall economic conditions are significantly different than planned for, then its risk mitigation techniques may be insufficient to protect against the risk.
Uncertainty about the future of LIBOR may adversely affect the Company’s business.
On July 27, 2017, the Chief Executive of the United Kingdom Financial Conduct Authority, which regulates LIBOR, announced that it intends to stop persuading or compelling banks to submit rates for the calculation of LIBOR to the administrator of LIBOR after 2021. The announcement indicates that the continuation of LIBOR on the current basis cannot and will not be guaranteed after 2021. It is impossible to predict whether and to what extent banks will continue to provide LIBOR submissions to the administrator of LIBOR or whether any additional reforms to LIBOR may be enacted in the United Kingdom or elsewhere. At this time, no consensus exists as to what rate or rates may become accepted alternatives to LIBOR and it is impossible to predict the effect of any such alternatives on the value of LIBOR-based securities, including the Company’s Series A Preferred Stock, Capital Securities or financial arrangements, given LIBOR’s role in determining market interest rates globally. Uncertainty as to the nature of alternative reference rates and as to potential changes or other reforms to LIBOR may adversely affect LIBOR rates and other interest rates. In the event that a published LIBOR rate is unavailable after 2021, the dividend rate on the Company’s Series A Preferred Stock and the interest rate on the Company’s Capital Securities and other obligations, which are currently based on the LIBOR rate, will be determined as set forth in the accompanying offering documents, and the value of such securities may be adversely affected. Currently, the manner and impact of this transition and related developments, as well as the effect of these developments on the Company’s funding costs, investment and trading securities, loan portfolios and business, is uncertain.
The costs and effects of litigation, regulatory investigations, examinations or similar matters, or adverse facts and developments relating thereto, could materially affect the Company's business, operating results and financial condition.
The Company faces legal risks in its business, and the volume of claims and amount of damages and penalties claimed in litigation and regulatory proceedings against financial institutions remain high and are escalating. Substantial legal liability or significant regulatory action against the Company may have material adverse financial effects or cause significant reputational harm, which in turn could seriously harm its business prospects.
The Company and its operations are subject to increased regulatory oversight and scrutiny, which may lead to additional regulatory investigations or enforcement actions, thereby increasing the Company’s costs associated with responding to or defending such actions. In particular, inquiries could develop into administrative, civil or criminal proceedings or enforcement actions and may increase the Company's compliance costs, require changes in the Company's business practices, affect the Company's competitiveness, impair the Company's profitability, harm the Company's reputation or otherwise adversely affect the Company's business.
In February 2015, the Federal Reserve Board announced the results of its regularly scheduled examination covering 2011 and 2012 to determine the Bank’s compliance with the CRA. The CRA requires the Federal Reserve Board to evaluate the record of the Bank in meeting the credit needs of its local community, including low and moderate income neighborhoods. The Bank received a rating of “needs to improve." The Bank’s rating in this CRA examination resulted in restrictions on certain activities, including certain mergers and acquisitions and applications to open branches or certain other facilities. However, the Bank received a “Satisfactory” CRA rating in its most recent CRA examination and those restrictions have been removed. The Bank must maintain a CRA rating of at least "Satisfactory" for the Company to engage in the full range of activities permissible for financial holding companies.
The Company's insurance may not cover all claims that may be asserted against it and indemnification rights to which it is entitled may not be honored. Any claims asserted against the Company, regardless of merit or eventual outcome, may harm its reputation. Should the ultimate judgments or settlements in any litigation or investigation significantly exceed the Company's insurance coverage, they could have a material adverse effect on its business, financial condition and results of operations. In some cases, the Company could be required to apply a new or revised accounting standard retroactively, resulting in a possible restatement of prior period financial statements.
OPERATING RISKS:
The Company is subject to certain risks related to originating and selling mortgages. It may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud or certain breaches of its servicing agreements, and this could harm the Company's liquidity, results of operations and financial condition.
The Company originates and often sells mortgage loans. When it sells mortgage loans, whether as whole loans or pursuant to a securitization, the Company is required to make customary representations and warranties to the purchaser about the mortgage loans and the manner in which they were originated. The Company's whole loan sale agreements require it to repurchase or substitute mortgage loans in the event that it breaches certain of these representations or warranties. In addition, premiums for insurance coveringthe Company may be required to repurchase mortgage loans as a result of borrower fraud or in the event of early payment default of the borrower on a mortgage loan. Likewise, the Company is required to repurchase or substitute mortgage loans if it breaches a representation or warranty in connection with its securitizations, whether or not it was the originator of the loan. While in many cases it may have a remedy available against certain parties, often these may not be as broad as the remedies available to a purchaser of mortgage loans against it, and the Company faces the further risk that such parties may not have the financial and banking

sectors are rising. Thecapacity to satisfy remedies that may be available to it. Therefore, if a purchaser enforces its remedies against it, the Company may not be able to obtain appropriate types or levels of insurancerecover its losses from third parties. The Company has received repurchase and indemnity demands from purchasers. These have resulted in an increase in the future, nor may it be able to obtain adequate replacement policies with acceptable terms or at historic rates, if at all.
Disruptions in the Company's ability to access capital markets may adversely affect its capital resources and liquidity.
The Company may access capital markets to provide it with sufficient capital resources and liquidity to meet its commitments and business needs, and to accommodate the transaction and cash management needsamount of its clients. Other sources of contingent funding available tolosses for repurchases. While the Company include inter-bank borrowings, brokered deposits, repurchase agreements, FHLB capacity and borrowings from the Federal Reserve discount window. Any occurrence that may limit the Company's accesshas taken steps to the capital markets, such as a decline in the confidence of debt investors, its depositors or counterparties participating in the capital markets, or a downgrade of its debt rating, may adversely affect the Company's capital costs and its ability to raise capital and, in turn, its liquidity.
Disruptions in the liquidity of financial markets may directly impact the Company to the extent it needs to access capital markets to raise funds to support its business and overall liquidity position. This situation could adversely affect the cost of such funds or the Company's ability to raise such funds. If the Company were unable to access any of these funding sources when needed, it might be unable to meet customers' needs, which could adversely impact its financial condition, results of operations, cash flows and level of regulatory-qualifying capital.
The Company may suffer increased losses in its loan portfolio despite enhancement ofenhance its underwriting policies and practices, and the Company's allowances for credit losses mayprocedures, these steps will not be adequate to cover such eventual losses.
The Company seeks to mitigate risks inherent in its loan portfolio by adhering to specific underwriting policies and practices, which often include analysis of (1) a borrower's credit history, financial statements, tax returns and cash flow projections; (2) valuation of collateral based on reports of independent appraisers; and (3) verification of liquid assets. The Company's underwriting policies, practices and standards are periodically reviewed and, if appropriate, enhanced in response to changing market conditions and/or corporate strategies.
Like other financial institutions, the Company maintains allowances for credit losses to provide for loan defaults and nonperformance. The Company's allowances for credit losses may not be adequate to cover eventual loan losses, and future provisions for credit losses could materially and adversely affect the Company's financial condition and results of operations. In addition, the FASB's Accounting Standards Update, Financial Instruments-Credit Losses (Subtopic 825-15), that would substantially change the accounting for credit losses under current U.S. GAAP standards. Under current U.S. GAAP standards, credit losses are not reflected in financial statements until it is probable that the credit loss has been incurred. Under this ASU, an entity would reflect in its financial statements its current estimate of credit losses on financial assets over the expected life of each financial asset. This ASU may have a negative impact on the Company's reported earnings, capital, regulatory capital ratios, as well as on regulatory limits which are based on capital (e.g.,reduce risk associated with loans to affiliates) since it would accelerate the recognition of estimated credit losses.
The value of the Company’s goodwill may declinesold in the future.
A significant decline inpast. If repurchase and indemnity demands increase materially, the Company’s expected future cash flows, a significant adverse change in the business climate, or slower growth rates, any or all of which could be materially impacted by many of the risk factors discussed herein, may require that the Company take charges in the future related to the impairment of goodwill. Future regulatory actions could also have a material impact on assessments of goodwill for impairment. If the Company were to conclude that a future write-down of its goodwill and other intangible assets is necessary, the Company would record the appropriate charge which could have a material adverse effect on its results of operations.
The financial services market is undergoing rapid technological changes, and the Company may be unable to effectively compete or may experience heightened cyber-security and/or fraud risks as a result of these changes.
The financial services market, including banking services, is undergoing rapid changes with frequent introductions of new technology-driven products and services. In addition to better serving customers, the effective use of technology increases efficiency and may enable the Company to reduce costs. The Company's future success may depend, in part, on its ability to use technology to provide products and services that provide convenience to customers and to create additional efficiencies in its operations. Some of the Company's competitors have substantially greater resources to invest in technological improvements. The Company may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to its customers. As a result, the

Company's ability to effectively compete to retain or acquire new business may be impaired, and its business, financial condition or results of operations may be adversely affected.
The Company is under continuous threatat risk of loss due to cyber-attacks, especially as it continues to expand customer capabilities to utilize internetincreased losses from fraud.
Criminals committing fraud increasingly are using more sophisticated techniques and other remote channels to transact business. Two of the most significant cyber-attack risks that it faces are e-fraud and breach of sensitive customer data. Loss from e-fraud occurs when cybercriminals breach and extract funds directly from customers' or the Company's accounts. A breach of sensitive customer data, such as account numbers and social security numbers could present significant reputational, legal and/or regulatory costs to the Company.
Over the past few years, there have been a series of distributed denial of service attacks on financial services companies. Distributed denial of service attacks are designed to saturate the targeted online network with excessive amounts of network traffic, resulting in slow response times, or in some cases causing the siteare part of larger criminal rings, which allow them to be temporarily unavailable. Generally, thesemore effective. Fraudulent activity has taken many forms and escalates as more tools for accessing financial services emerge, such as real-time payments. Fraud schemes are broad and continuously evolving and include such things as debit card/credit card fraud, check fraud, mechanical devices attached to ATM machines, social engineering and phishing attacks have not been conductedto obtain personal information, or impersonation of our clients through the use of falsified or stolen credentials. Additionally, an individual or business entity may properly identify themselves, yet seek to establish a business relationship for the purpose of perpetrating fraud. An emerging type of fraud involves the creation of synthetic identification in which fraudsters “create” individuals for the purpose of perpetrating fraud. Further, in addition to fraud committed against us, we may suffer losses as a result of fraudulent activity committed against third parties. Increased deployment of technologies, such as chip card technology, defray and reduce aspects of fraud; however, criminals are turning to other sources to steal financialpersonally identifiable information, such as unaffiliated healthcare providers and government entities, in order to impersonate the consumer to commit fraud. Many of these data but meantcompromises have been widely reported in the media. Further, as a result of the increased sophistication of fraud activity, we have increased our spending on systems and controls to interrupt or suspend a company's internet service. While these events may notdetect and prevent fraud. This will result in a breachcontinued ongoing investments in the future.
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Table of client data and account information, the attacks can adversely affect the performance of a company’s website and in some instances have prevented customers from accessing a company’s website. Distributed denial of service attacks, hacking and identity theft risks could cause serious reputational harm. Cyber threats are rapidly evolving and the Company may not be able to anticipate or prevent all such attacks. The Company's risk and exposure to these matters remains heightened because of the evolving nature and complexity of these threats from cybercriminals and hackers, its plans to continue to provide internet banking and mobile banking channels, and its plans to develop additional remote connectivity solutions to serve its customers. The Company may incur increasing costs in an effort to minimize these risks and could be held liable for any security breach or loss.Contents
Additionally, fraud risk may increase as the Company offers more products online or through mobile channels.
The Company’s operational or security systems or infrastructure, or those of third parties, could fail or be breached, which could disrupt its business and adversely impact its results of operations, liquidity and financial condition, as well as cause legal or reputational harm.
The potential for operational risk exposure exists throughout the Company’s business and, as a result of its interactions with, and reliance on, third parties, is not limited to the Company’s own internal operational functions. The Company’s operational and security systems and infrastructure, including its computer systems, data management, and internal processes, as well as those of third parties, are integral to its performance. The Company relies on employees and third parties in its day-to-day and ongoing operations, who may, as a result of human error, misconduct, malfeasance or failure, or breach of the Company’s or of third-party systems or infrastructure, expose the Company to risk. For example, the Company’s ability to conduct business may be adversely affected by any significant disruptions to the Company or to third parties with whom it interacts or upon whom it relies. In addition, the Company’s ability to implement backup systems and other safeguards with respect to third-party systems is more limited than with respect to its own systems. The Company’s financial, accounting, data processing, backup or other operating or security systems and infrastructure may fail to operate properly or become disabled or damaged as a result of a number of factors, including events that are wholly or partially beyond its control, which could adversely affect its ability to process transactions or provide services. Such events may include sudden increases in customer transaction volume; electrical, telecommunications or other major physical infrastructure outages; natural disasters such as earthquakes, tornadoes, hurricanes and floods; disease pandemics; and events arising from local or larger scale political or social matters, including wars and terrorist acts. In addition, the Company may need to take its systems offline if they become infected with malware or a computer virus or as a result of another form of cyber-attack. The Company's business may be susceptible to infrastructure outages because its data centers are located outside the U.S. In the event that backup systems are utilized, they may not process data as quickly as the Company’s primary systems and some data might not have been saved to backup systems, potentially resulting in a temporary or permanent loss of such data. The Company frequently updates its systems to support its operations and growth and to remain compliant with all applicable laws, rules and regulations. This updating entails significant costs and creates risks associated with implementing new systems and integrating them with existing ones, including business interruptions. Implementation and testing of controls related to the Company’s computer systems, security monitoring and retaining and training personnel required to operate its systems also entail significant costs. Operational risk exposures could adversely impact the Company’s results of operations, liquidity and financial condition, as well as cause reputational harm. In addition, the Company may not have adequate insurance coverage to compensate for losses from a major interruption.

The Company faces security risks, including denial of service attacks, hacking, social engineering attacks targeting its colleagues and customers, malware intrusion or data corruption attempts, and identity theft that could result in the disclosure of confidential information, adversely affect its business or reputation, and create significant legal and financial exposure.
The Company’s computer systems and network infrastructure and those of third parties, on which it is highly dependent, are subject to security risks and could be susceptible to cyber-attacks, such as denial of service attacks, hacking, terrorist activities or identity theft. The Company’s business relies on the secure processing, transmission, storage and retrieval of confidential, proprietary and other information in its computer and data management systems and networks, and in the computer and data management systems and networks of third parties. In addition, to access the Company’s network, products and services, its customers and other third parties may use personal mobile devices or computing devices that are outside of its network environment and are subject to their own cybersecurity risks.
The Company, its customers, regulators and other third parties, including other financial services institutions and companies engaged in data processing, have been subject to, and are likely to continue to be the target of, cyber-attacks. These cyber-attacks include computer viruses, malicious or destructive code, phishing attacks, denial of service or information, ransomware, improper access by employees or vendors, attacks on personal email of employees, ransom demands to not expose security vulnerabilities in the Company’s systems or the systems of third parties or other security breaches that could result in the unauthorized release, gathering, monitoring, misuse, loss or destruction of confidential, proprietary and other information of the Company, its employees, its customers or of third parties, damage its systems or otherwise materially disrupt the Company’s or its customers’ or other third parties’ network access or business operations. As cyber threats continue to evolve, the Company may be required to
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expend significant additional resources to continue to modify or enhance its protective measures or to investigate and remediate any information security vulnerabilities or incidents. Despite efforts to ensure the integrity of the Company’s systems and implement controls, processes, policies and other protective measures, the Company may not be able to anticipate all security breaches, nor may it be able to implement guaranteed preventive measures against such security breaches. Cyber threats are rapidly evolving and the Company may not be able to anticipate or prevent all such attacks and could be held liable for any security breach or loss.
Cybersecurity risks for banking organizations have significantly increased in recent years in part because of the proliferation of new technologies, and the use of the internet and telecommunications technologies to conduct financial transactions. For example, cybersecurity risks may increase in the future as the Company continues to increase its mobile-payment and other internet-based product offerings and expand its internal usage of web-based products and applications. In addition, cybersecurity risks have significantly increased in recent years in part due to the increased sophistication and activities of organized crime affiliates, terrorist organizations, hostile foreign governments, disgruntled employees or vendors, activists and other external parties, including those involved in corporate espionage. Even the most advanced internal control environment may be vulnerable to compromise. Targeted social engineering attacks and "spear phishing" attacks are becoming more sophisticated and are extremely difficult to prevent. In such an attack, an attacker will attempt to fraudulently induce colleagues, customers or other users of the Company’s systems to disclose sensitive information in order to gain access to its data or that of its clients. Persistent attackers may succeed in penetrating defenses given enough resources, time, and motive. The techniques used by cyber criminals change frequently, may not be recognized until launched and may not be recognized until well after a breach has occurred. The risk of a security breach caused by a cyber-attack at a vendor or by unauthorized vendor access has also increased in recent years. Additionally, the existence of cyber-attacks or security breaches at third-party vendors with access to the Company’s data may not be disclosed to it in a timely manner.
The Company also faces indirect technology, cybersecurity and operational risks relating to the customers, clients and other third parties with whom it does business or upon whom it relies to facilitate or enable its business activities, including, for example, financial counterparties, regulators and providers of critical infrastructure such as internet access and electrical power. As a result of increasing consolidation, interdependence and complexity of financial entities and technology systems, a technology failure, cyber-attack or other information or security breach that significantly degrades, deletes or compromises the systems or data of one or more financial entities could have a material impact on counterparties or other market participants, including the Company. This consolidation, interconnectivity and complexity increases the risk of operational failure, on both individual and industry-wide bases, as disparate systems need to be integrated, often on an accelerated basis. Any third-party technology failure, cyber-attack or other information

or security breach, termination or constraint could, among other things, adversely affect the Company’s ability to effect transactions, service its clients, manage its exposure to risk or expand its business.
Cyber-attacks or other information or security breaches, whether directed at the Company or third parties, may result in a material loss or have material consequences. Furthermore, the public perception that a cyber-attack on its systems has been successful, whether or not this perception is correct, may damage the Company’s reputation with customers and third parties with whom it does business. Hacking of personal information and identity theft risks, in particular, could cause serious reputational harm. A successful penetration or circumvention of system security could cause the Company serious negative consequences, including loss of customers and business opportunities, significant business disruption to its operations and business, misappropriation or destruction of its confidential information and/or that of its customers, or damage to the Company’s or its customers’ and/or third parties’ computers or systems, and could result in a violation of applicable privacy laws and other laws, litigation exposure, regulatory fines, penalties or intervention, loss of confidence in the Company’s security measures, reputational damage, reimbursement or other compensatory costs, additional compliance costs, and could adversely impact its results of operations, liquidity and financial condition.
CybersecurityThe Company relies on other companies to provide key components of our business infrastructure.
Third parties provide key components of the Company’s business operations such as data processing, recording and data privacy are areas of heightened legislativemonitoring transactions, online banking interfaces and regulatory focus.
As cybersecurityservices, Internet connections and data privacy risks for banking organizations and the broader financial system have significantly increased in recent years, cybersecurity and data privacy issues have become the subject of increasing legislative and regulatory focus. The federal bank regulatory agencies have proposed enhanced cyber risk management standards, which would apply to a wide range of large financial institutions and their third-party service providers, includingnetwork access. While the Company has selected these third-party vendors carefully, performing upfront due diligence and ongoing
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monitoring activities, even with a strong oversight in place, the Bank, and would focus on cyber risk governance and management, managementCompany does not entirely control their actions. Any problems caused by these third parties, including those resulting from disruptions in services provided by a vendor (including as a result of internal and external dependencies, and incident response, cyber resilience and situational awareness. Several states have also proposeda cyber-attack, other information security event or adopted cybersecurity legislationa natural disaster), financial or operational difficulties for the vendor, or resulting from issues at third-party vendors to the vendors, failure of a vendor to handle current or higher volumes, failure of a vendor to provide services for any reason, poor performance of services, failure to comply with applicable laws and regulations, which require, among other things, notification to affected individuals when there has been a security breachor fraud or misconduct on the part of their personal data.
The Company receives, maintains and stores non-public personal information of its customers and counterparties, including, but not limited to, personally identifiable information and personal financial information. The sharing, use, disclosure and protection of this information are governed by federal and state law. Both personally identifiable information and personal financial information is increasingly subject to legislation and regulation, the intent of which is to protect the privacy of personal information that is collected and handled.
The Company may become subject to new legislation or regulation concerning cybersecurity or the privacy of personally identifiable information and personal financial information oremployees of any other information it may store or maintain. The Companyof our vendors, could be adversely affected if new legislation or regulations are adopted or if existing legislation or regulations are modified such that it is required to alter its systems or require changes to its business practices or privacy policies. If cybersecurity, data privacy, data protection, data transfer or data retention laws are implemented, interpreted or applied in a manner inconsistent withaffect the Company’s current practices,ability to deliver products and services to the Company may be subject to fines, litigation or regulatory enforcement actions or ordered to change its business practices, policies or systems in a manner that adversely impacts its operating results.
Negative publicity could damageCompany’s customers, the Company’s reputation and could significantly harm its business.
Thethe Company’s ability to attractconduct its business. In certain situation, replacing these third-party vendors could also create significant delay and retain customers, clients, investors, and highly-skilled management and employees is affected by its reputation. Public perceptionexpense. Accordingly, use of the financial services industry in general was damaged as a result of the credit crisis that started in 2008. The Company faces increased public and regulatory scrutiny resulting from the credit crisis and economic downturn. Significant harmsuch third parties creates an unavoidable, inherent risk to its reputation can also arise from other sources, including employee misconduct, actual or perceived unethical behavior, conflicts of interest, litigation, GSE or regulatory actions, failing to deliver minimum or required standards of service and quality, failing to address customer and agency complaints, compliance failures, unauthorized release of confidential information due to cyber-attacks or otherwise, and the activities of the Company’s clients, customers and counterparties, including vendors. Actions by the financial service industry generally or by institutions or individuals in the industry can adversely affect the Company’s reputation, indirectly by association. All of these could adversely affect its growth, results of operation and financial condition.

business operations.
The Company depends on the expertiseaccuracy and completeness of key personnel,information about clients and its operations may suffer if it failscounterparties.
In deciding whether to attractextend credit or enter into other transactions with clients and retain skilled personnel.
The Company's success depends, in large part, on its ability to attract and retain key individuals. Competition for qualified candidates in the activities and markets thatcounterparties, the Company serves is greatmay rely on information furnished by or on behalf of clients and itcounterparties, including financial statements and other financial information. The Company also may not be ablerely on representations of clients and counterparties as to hire these candidatesthe accuracy and retain them. If the Company is not ablecompleteness of that information and, with respect to hire or retain these key individuals, it may be unable to execute its business strategies and may suffer adverse consequences to its business, operations and financial condition.
In June 2010, the federal banking regulators issued joint guidancestatements, on executive compensation designed to help ensure that a banking organization's incentive compensation policies do not encourage imprudent risk taking and are consistent with the safety and soundnessreports of the organization. In addition, the Dodd-Frank Act requires those agencies, along with the SEC, to adopt rules affecting the structure and reporting of incentive compensation. The federal banking regulators and SEC proposed such rules in 2011 and issued revised proposed rules in 2016.
As a wholly owned subsidiary of BBVA, the Company is also required to comply with the European Union’s CRD-IV, which, among other things, impacts the variable compensation of certain risk-takers and highly compensated individuals in the Company or its subsidiaries. In accordance with CRD-IV, the Bank pays variable compensation of certain employees half in stock and half in cash. Additionally, in accordance with CRD-IV, from 40% to 50% (depending on the classification of the employee), of such payment is deferred for three years. The deferred amounts are subject to performance indicators and a malus clause, which could result in the reduction or forfeiture of the deferred amounts. The equity awards are subject to an additional one-year holding period after delivery. Most of the Company’s competitors are not subject to CRD-IV.
If the Company is unable to attract and retain qualified employees, or do so at rates necessary to maintain its competitive position, or if compensation costs required to attract and retain employees become more expensive, the Company's performance, including its competitive position, could be materially adversely affected.independent auditors.
The Company's framework for managing risks may not be effective in mitigating risk and loss to the company.Company.
The Company's risk management framework is made up of various processes and strategies to manage its risk exposure. The framework to manage risk, including the framework's underlying assumptions, may not be effective under all conditions and circumstances. If the risk management framework proves ineffective, the Company could suffer unexpected losses and could be materially adversely affected.
The Company's financial reporting controls and procedures may not prevent or detect all errors or fraud.
Financial reporting disclosure controls and procedures are designed to reasonably assure that information required to be disclosed by the Company in reports filed or submitted under the Exchange Act is accumulated and communicated to management, and recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms. Any disclosure controls and procedures over financial reporting or internal controls and procedures, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met.
These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people or by an unauthorized override of the controls. Accordingly, because of the inherent limitations in the control system, misstatements due to error or fraud may occur and not be detected.
The value of the Company’s goodwill may decline in the future.
A significant decline in the Company’s expected future cash flows, a significant adverse change in the business climate, or slower growth rates, any or all of which could be materially impacted by many of the risk factors discussed herein, may require that the Company take charges in the future related to the impairment of goodwill. Future regulatory actions could also have a material impact on assessments of goodwill for impairment. If the Company were to conclude that a future write-down of its goodwill and other intangible assets is necessary, the Company would record the appropriate charge which could have a material adverse effect on its results of operations.
The Company depends on the expertise of key personnel, and its operations may suffer if it fails to attract and retain skilled personnel.
The Company's success depends, in large part, on its ability to attract and retain key individuals. Competition for qualified candidates in the activities and markets that the Company serves is great and it may not be able to hire these candidates and retain them. If the Company is not able to hire or retain these key individuals, it may be unable
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to execute its business strategies and may suffer adverse consequences to its business, operations and financial condition.
The federal banking regulators have issued joint guidance on executive compensation designed to help ensure that a banking organization's incentive compensation policies do not encourage imprudent risk taking and are consistent with the safety and soundness of the organization. In addition, the Dodd-Frank Act requires those agencies, along with the SEC, to adopt rules affecting the structure and reporting of incentive compensation. The federal banking regulators and SEC proposed such rules in 2011 and issued revised proposed rules in 2016. The Company cannot predict if or when these rules will be adopted.
As a wholly owned subsidiary of BBVA, the Company is also required to comply with the European Union’s CRD-IV, which, among other things, impacts the variable compensation of certain risk-takers and highly compensated individuals in the Company or its subsidiaries. In accordance with CRD-IV, the Bank pays variable compensation of certain employees half in stock and half in cash. Additionally, in accordance with CRD-IV, from 40% to 50% (depending on the classification of the employee), of such payment is deferred for three years. The deferred amounts are subject to performance indicators and a malus clause, which could result in the reduction or forfeiture of the deferred amounts. The equity awards are subject to an additional one-year holding period after delivery. Most of the Company’s competitors are not subject to CRD-IV.
If the Company is unable to attract and retain qualified employees, or do so at rates necessary to maintain its competitive position, or if compensation costs required to attract and retain employees become more expensive, the Company's performance, including its competitive position, could be materially adversely affected.
Unpredictable catastrophic events could have a material adverse effect on the Company.
The occurrence of catastrophic events such as hurricanes, tropical storms, tornadoes, terrorist attacks, disease pandemics and other large scale catastrophes could adversely affect the Company's consolidated financial condition or results of operations. The Company has operations and customers in the southern United States, which could be adversely impacted by hurricanes and other severe weather in those regions. Unpredictable natural and other disasters could have an adverse effect on the Company in that such events could materially disrupt its operations or the ability or willingness of its customers to access the financial services it offers. The incidence and severity of catastrophes are inherently unpredictable. Although the Company carries insurance to mitigate its exposure to certain catastrophic events, these events could nevertheless reduce its earnings and cause volatility in its financial results for any fiscal quarter or year and have a material adverse effect on its financial condition and/or results of operations.
REGULATORY AND COMPLIANCE RISKS:
Cybersecurity and data privacy are areas of heightened legislative and regulatory focus.
As cybersecurity and data privacy risks for banking organizations and the broader financial system have significantly increased in recent years, cybersecurity and data privacy issues have become the subject of increasing legislative and regulatory focus. The federal bank regulatory agencies have proposed enhanced cyber risk management standards, which would apply to a wide range of large financial institutions and their third-party service providers, including the Company and the Bank, and would focus on cyber risk governance and management, management of internal and external dependencies, and incident response, cyber resilience and situational awareness. Several states have also proposed or adopted cybersecurity and data privacy legislation and regulations, which require, among other things, notification to affected individuals when there has been a security breach of their personal data.
The Company receives, maintains and stores non-public personal information of its customers and counterparties, including, but not limited to, personally identifiable information and personal financial information. The sharing, use, disclosure and protection of this information are governed by federal and state law. Both personally identifiable information and personal financial information is increasingly subject to legislation and regulation, the intent of which is to protect the privacy of personal information that is collected and handled.
The Company may become subject to new legislation or regulation concerning cybersecurity or the privacy of personally identifiable information and personal financial information or of any other information it may store or
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maintain. The Company could be adversely affected if new legislation or regulations are adopted or if existing legislation or regulations are modified such that it is required to alter its systems or require changes to its business practices or privacy policies. If cybersecurity, data privacy, data protection, data transfer or data retention laws are implemented, interpreted or applied in a manner inconsistent with the Company’s current practices, the Company may be subject to fines, litigation or regulatory enforcement actions or ordered to change its business practices, policies or systems in a manner that adversely impacts its operating results.
The Company is subject to certain risks relatedlegislation and regulation, and future legislation or regulation or changes to originatingexisting legislation or regulation could affect its business.
Government regulation and selling mortgages. Itlegislation subject the Company and other financial institutions to restrictions, oversight and/or costs that may have an impact on the Company’s business, financial condition or results of operations.
The Company is subject to extensive state and federal regulation, supervision and legislation that govern almost all aspects of its operations and limit the businesses in which the Company may engage. These laws and regulations may change from time to time and are primarily intended for the protection of consumers and depositors and are not designed to protect security-holders. The impact of any changes to laws and regulations or other actions by regulatory agencies may negatively impact the Company or its ability to increase the value of its business. In addition, actions by regulatory agencies or significant litigation against the Company could cause it to devote significant time and resources to defending itself and may lead to penalties that materially affect the Company and its shareholders. Future changes in the laws or regulations or their interpretations or enforcement may also be requiredmaterially adverse to repurchase mortgage loansthe Company and its shareholder or indemnify mortgage loan purchasersmay require the Company to expend significant time and resources to comply with such requirements.
The Company cannot predict whether any pending or future legislation will be adopted or the substance and impact of any such new legislation on the Company. Changes in regulation could affect the Company in a substantial way and could have an adverse effect on its business, financial condition and results of operations. In addition, legislation or regulatory reform could affect the behaviors of third parties that the Company deals with in the course of business, such as rating agencies, insurance companies and investors. The extent to which the Company can adjust its strategies to offset such adverse impacts also is not known at this time.
In addition, as a result of breachesthe Tailoring Rules, the Company and the Bank are now subject to less restrictive capital and liquidity requirements and enhanced prudential standards than in past years. However, the Company became a Category IV U.S. IHC under the Tailoring Rules as of representationsDecember 31, 2020, it will again be subject to certain additional capital and warranties, borrower fraudliquidity requirements and enhanced prudential standards applied to the Company in past years following applicable transition periods.
The Company and the Bank are also regulated and supervised by the CFPB. The CFPB has promulgated many mortgage-related rules since it was established under the Dodd-Frank Act, including rules related to the ability to repay and qualified mortgage standards, mortgage servicing standards, loan originator compensation standards, high-cost mortgage requirements, Home Mortgage Disclosure Act requirements and appraisal and escrow standards for higher-priced mortgages. The mortgage-related rules issued by the CFPB have materially restructured the origination, servicing and securitization of residential mortgages in the United States. These rules have impacted, and will continue to impact, the business practices of mortgage lenders, including the Company and the Bank.
In addition, with the change of administration, it is possible that the focus of legislative, regulatory and supervisory efforts, as well as the intensity of such efforts, may change. The new administration's agenda could include a heightened focus on the regulation of loan portfolios and credit concentrations to borrowers impacted by climate change, heightened scrutiny on Bank Secrecy Act and anti-money laundering requirements, topics related to social equity, executive compensation, and increased capital and liquidity, limits on share buybacks and dividends. The Company also expect reform proposals for the short-term wholesale markets. It is too early for us to assess which, if any, of these policies would be implemented and what their impact on the Company's business, financial condition or certain breachesresults of operations would be.
Please refer to Item 1. Business - Supervision, Regulation and Other Factors for more information.
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Compliance with anti-money laundering and anti-terrorism financing rules involves significant cost and effort.
The Company is subject to rules and regulations regarding money laundering and the financing of terrorism. Monitoring compliance with anti-money laundering and anti-terrorism financing rules and regulations can put a significant financial burden on banks and other financial institutions and poses significant technical problems. Although the Company has internal policies and procedures designed to ensure compliance with applicable anti-money laundering and anti-terrorism financing rules and regulations, it cannot guarantee that its servicing agreements,policies and thisprocedures completely prevent violations of such rules and regulations. Any such violations may have severe consequences, including sanctions, fines and reputational consequences, which could have a material adverse effect on the Company's business, financial condition or results of operations.
The costs and effects of litigation, regulatory investigations, examinations or similar matters, or adverse facts and developments relating thereto, could materially affect the Company's business, operating results and financial condition.
The Company faces legal risks in its business, and the volume of claims and amount of damages and penalties claimed in litigation and regulatory proceedings against financial institutions remain high and are escalating. Substantial legal liability or significant regulatory action against the Company may have material adverse financial effects or cause significant reputational harm, which in turn could seriously harm its business prospects.
The Company and its operations are subject to increased regulatory oversight and scrutiny, which may lead to additional regulatory investigations or enforcement actions, thereby increasing the Company’s costs associated with responding to or defending such actions. In particular, inquiries could develop into administrative, civil or criminal proceedings or enforcement actions and may increase the Company's compliance costs, require changes in the Company's business practices, affect the Company's competitiveness, impair the Company's profitability, harm the Company's liquidity,reputation or otherwise adversely affect the Company's business.
The Company's insurance may not cover all claims that may be asserted against it and indemnification rights to which it is entitled may not be honored. Any claims asserted against the Company, regardless of merit or eventual outcome, may harm its reputation. Should the ultimate judgments or settlements in any litigation or investigation significantly exceed the Company's insurance coverage, they could have a material adverse effect on its business, financial condition and results of operations. In addition, premiums for insurance covering the financial and banking sectors are rising. The Company may not be able to obtain appropriate types or levels of insurance in the future, nor may it be able to obtain adequate replacement policies with acceptable terms or at historic rates, if at all.
The Company is exposed to risks in relation to compliance with anti-corruption laws and regulations and economic sanctions programs.
The Company is required to comply with various anti-corruption laws, including the U.S. Foreign Corrupt Practices Act of 1977, and economic sanctions programs, including those administered by the United Nations Security Council and the United States, including OFAC. The anti-corruption laws generally prohibit providing anything of value to government officials for the purposes of obtaining or retaining business or securing any improper business advantage. As part of its business, the Company may deal with entities, the employees of which are considered government officials. In addition, as noted above in Part I, Item 1 (“Anti-Money Laundering; USA PATRIOT Act; Office of Foreign Assets Control”), economic sanctions programs restrict the Company from conducting certain transactions or dealings involving certain sanctioned countries or persons.
Although the Company has internal policies and procedures designed to ensure compliance with applicable anti-corruption laws and sanctions regulations, there can be no assurance that such policies and procedures will be sufficient or that the Company’s employees, directors, officers, partners, agents and service providers will not take actions in violation of the Company’s policies and procedures (or otherwise in violation of the relevant anti-corruption laws and sanctions regulations) for which they or the Company may ultimately be held responsible. Violations of anti-corruption laws and sanctions regulations could lead to financial penalties being imposed on the Company, limits being placed on the Company’s activities, authorizations or licenses being revoked, damage to the Company’s reputation and other consequences that could have a material adverse effect on the Company’s business, results of operations and financial condition. Further, litigation or investigations relating to alleged or suspected violations of anti-corruption laws or sanctions regulations could be costly.
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The Company originatesis subject to capital adequacy and often sells mortgage loans. Whenliquidity standards, and if it sells mortgage loans, whetherfails to meet these standards its financial condition and operations would be adversely affected.
The U.S. Basel III final rule and provisions in the Dodd-Frank Act increased capital requirements for banking organizations such as whole loans or pursuant to a securitization, the Company isand the Bank. Consistent with the Basel Committee's Basel III capital framework, the U.S. Basel III final rule includes a minimum ratio of CET1 capital to risk weighted assets of 4.5 percent and a CET1 capital conservation buffer of greater than 2.5 percent of risk-weighted assets that applies to all U.S. banking organizations, including the Bank and the Company. Failure to maintain the capital conservation buffer would result in increasingly stringent restrictions on a banking organization's ability to make dividend payments and other capital distributions and pay discretionary bonuses to executive officers.
The Company has also been required to make customary representations and warrantiessubmit a periodic capital plan to the purchaser aboutFederal Reserve Board under the mortgage loansCCAR process, subject to Dodd-Frank Act stress testing requirements and additional liquidity requirements. As a result of the Tailoring Rules, however, the Company and the manner in which they were originated. The Company's whole loan sale agreements requireBank are no longer subject to CCAR, Dodd-Frank Act stress testing and the LCR. If, however, the Company becomes a Category IV U.S. IHC under the Tailoring Rules, it will again be subject to repurchase or substitute mortgage loans in the event that it breaches certain modified forms of these representations or warranties. requirements that applied to the Company in past years.
In addition, BBVA designated the Parent as its IHC to comply with the Federal Reserve Board's final rule to enhance its supervision and regulation of the U.S. operations of Large FBOs. The Company is subject to U.S. risk-based and leverage capital, liquidity, risk management, and other enhanced prudential standards on a consolidated basis under this rule, as amended by the Tailoring Rules. BBVA's combined U.S. operations (including its U.S. branches, agencies and subsidiaries) are also subject to certain enhanced prudential standards. These enhanced prudential standards could affect the Company’s operations.
Please refer to Item 1. Business - Supervision, Regulation and Other Factors for more information.
STRATEGIC AND REPUTATIONAL RISKS:
The financial services market is undergoing rapid technological changes, and the Company may be requiredunable to repurchase mortgage loanseffectively compete or may experience heightened cyber-security and/or fraud risks as a result of borrower fraud orthese changes.

The financial services market, including banking services, is undergoing rapid changes with frequent introductions of new technology-driven products and services. In addition to better serving customers, the effective use of technology increases efficiency and may enable the Company to reduce costs. The Company's future success may depend, in the event of early payment defaultpart, on its ability to use technology to provide products and services that provide convenience to customers and to create additional efficiencies in its operations. Some of the borrower on a mortgage loan. Likewise, theCompany's competitors have substantially greater resources to invest in technological improvements. The Company is required to repurchase or substitute mortgage loans if it breaches a representation or warranty in connection with its securitizations, whether or not it was the originator of the loan. While in many cases it may have a remedy available against certain parties, often these may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to its customers. As a result, the Company's ability to effectively compete to retain or acquire new business may be impaired, and its business, financial condition or results of operations may be adversely affected.
The Company is under continuous threat of loss due to cyber-attacks, especially as broadit continues to expand customer capabilities to utilize internet and other remote channels to transact business. Two of the most significant cyber-attack risks that it faces are e-fraud and breach of sensitive customer data. Loss from e-fraud occurs when cybercriminals breach and extract funds directly from customers' or the Company's accounts. A breach of sensitive customer data, such as account numbers and social security numbers could present significant reputational, legal and/or regulatory costs to the remedies availableCompany.
Over the past few years, there have been a series of distributed denial of service attacks on financial services companies. Distributed denial of service attacks are designed to saturate the targeted online network with excessive amounts of network traffic, resulting in slow response times, or in some cases, causing the site to be temporarily unavailable. Generally, these attacks have not been conducted to steal financial data, but meant to interrupt or suspend a purchaser of mortgage loans against it, and the Company faces the further risk that such partiescompany's internet service. While these events may not result in a breach of client data and account information, the attacks can adversely affect the performance of a company’s website and in some instances have the financial capacity to satisfy remedies that may be available to it. Therefore, ifprevented customers from accessing a purchaser enforces its remedies against it,company’s website. Distributed denial of service attacks, hacking and identity theft risks could cause serious reputational harm. Cyber threats are rapidly evolving and the Company may not be able to recoveranticipate or prevent all such attacks. The Company's risk and exposure to these matters remains heightened
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because of the evolving nature and complexity of these threats from cybercriminals and hackers, its losses from third parties.plans to continue to provide internet banking and mobile banking channels, and its plans to develop additional remote connectivity solutions to serve its customers. The Company has received repurchase and indemnity demands from purchasers. These have resultedmay incur increasing costs in an effort to minimize these risks and could be held liable for any security breach or loss.
Additionally, fraud risk may increase in the amount of losses for repurchases. Whileas the Company has taken steps to enhance its underwriting policies and procedures, these steps will not reduce risk associated with loans sold in the past. If repurchase and indemnity demands increase materially, the Company's results of operations may be adversely affected.offers more products online or through mobile channels.
The Company is subject to intense competition in the financial services industry, particularly in its market area, which could result in losing business or margin declines.
The Company operates in a highly competitive industry that could become even more competitive as a result of reform of the financial services industry resulting from the Dodd-Frank Act and other legislative, regulatory and technological changes, as well as continued consolidation. The Company faces aggressive competition from other domestic and foreign lending institutions and from numerous other providers of financial services. The ability of non-banking financial institutions to provide services previously limited to commercial banks has intensified competition. Because non-banking financial institutions are not subject to the same regulatory restrictions as banks and bank holding companies, they can often operate with greater flexibility and lower cost structures. Securities firms and insurance companies that elect to become financial holding companies can offer virtually any type of financial service, including banking, securities underwriting, insurance (both agency and underwriting) and merchant banking, and may acquire banks and other financial institutions. This may significantly change the competitive environment in which the Company conducts business. Some of the Company's competitors have greater financial resources and/or face fewer regulatory constraints. As a result of these various sources of competition, the Company could lose business to competitors or be forced to price products and services on less advantageous terms to retain or attract clients, either of which would adversely affect its profitability.
Some of the Company's larger competitors, including certain national banks that have a significant presence in its market area, may have greater capital and resources than the Company, may have higher lending limits and may offer products and services not offered by the Company. Although the Company remains strong, stable and well capitalized, management cannot predict the reaction of customers and other third parties with which it conducts business with respect to the strength of the Company relative to its competitors, including its larger competitors. Any potential adverse reactions to the Company's financial condition or status in the marketplace, as compared to its competitors, could limit its ability to attract and retain customers and to compete for new business opportunities. The inability to attract and retain customers or to effectively compete for new business may have a material and adverse effect on the Company's financial condition and results of operations.
The Company also experiences competition from a variety of institutions outside of its market area. Some of these institutions conduct business primarily over the internet and may thus be able to realize certain cost savings and offer products and services at more favorable rates and with greater convenience to the customer who can obtain loans, pay bills and transfer funds directly without going through a bank. This “disintermediation” could result in the loss of fee income, as well as the loss of customer deposits and income generated from those deposits. In addition, changes in consumer spending and saving habits could adversely affect the Company's operations, and the Company may be unable to timely develop competitive new products and services in response to these changes.
Unpredictable catastrophic events could have a material adverse effect on the Company.
The occurrence of catastrophic events such as hurricanes, tropical storms, tornados, terrorist attacks and other large scale catastrophes could adversely affect the Company's consolidated financial condition or results of operations. The Company has operations and customers in the southern United States, which could be adversely impacted by hurricanes and other severe weather in those regions. Unpredictable natural and other disasters could have an adverse effect on the Company in that such events could materially disrupt its operations or the ability or willingness of its customers to access the financial services it offers. The incidence and severity of catastrophes are inherently unpredictable. Although the Company carries insurance to mitigate its exposure to certain catastrophic events, these events could nevertheless

reduce its earnings and cause volatility in its financial results for any fiscal quarter or year and have a material adverse effect on its financial condition and/or results of operations.
Customers could pursue alternatives to bank deposits, causing the Company to lose a relatively inexpensive source of funding.
Checking and savings account balances and other forms of client deposits could decrease if customers perceive alternative investments, such as the stock market, provide superior expected returns. When clients move money out of bank deposits in favor of alternative investments, the Company can lose a relatively inexpensive source of funds, thus increasing its funding costs.
Negative public opinion could damage the Company's reputation and adversely impact business and revenues.
As a financial institution, the Company's earnings and capital are subject to risks associated with negative public opinion. The reputation of the financial services industry in general has been damaged as a result of the financial crisis and other matters affecting the financial services industry, including mortgage foreclosure issues. Negative public opinion regarding the Company could result from its actual or alleged conduct in any number of activities, including lending practices, the failure of any product or service sold by it to meet its clients' expectations or
43

applicable regulatory requirements, breach of sensitive customer information, a cybersecurity incident, corporate governance and acquisitions, or from actions taken by government regulators and community organizations in response to those activities. The Company could also be adversely affected by negative public opinion involving BBVA. Negative public opinion can adversely affect the Company's ability to keep, attract and/or retain clients and personnel, and can expose it to litigation and regulatory action. Actual or alleged conduct by one of the Company's businesses can result in negative public opinion about its other businesses. Negative public opinion could also affect the Company's credit ratings, which are important to accessing unsecured wholesale borrowings. Significant changes in these ratings could change the cost and availability of these sources of funding.
The Company depends onCompany’s ability to attract and retain customers, clients, investors, and highly-skilled management and employees is affected by its reputation. Public perception of the accuracyfinancial services industry in general was damaged as a result of the credit crisis that started in 2008. Significant harm to its reputation can also arise from other sources, including employee misconduct, actual or perceived unethical behavior, conflicts of interest, litigation, GSE or regulatory actions, failing to deliver minimum or required standards of service and completenessquality, failing to address customer and agency complaints, compliance failures, unauthorized release of confidential information aboutdue to cyber-attacks or otherwise, and the activities of the Company’s clients, and counterparties.
In deciding whether to extend credit or enter into other transactions with clients and counterparties, the Company may rely on information furnished by or on behalf of clientscustomers and counterparties, including vendors. Actions by the financial statementsservice industry generally or by institutions or individuals in the industry can adversely affect the Company’s reputation, indirectly by association. All of these could adversely affect its growth, results of operation and other financial information.condition.
The Company's rebranding strategy may not produce the benefits expected, may involve substantial costs and may not be favorably received by Customers.
Since 2008, the Company has marketed the Company's products and services using the “BBVA Compass” brand name and logo. Effective June 10, 2019, the Parent amended its Certificate of Formation to change its legal name from BBVA Compass Bancshares, Inc. to BBVA USA Bancshares, Inc. During 2019, the Bank began the process of transitioning away from the use of the “BBVA Compass” name and rebranding as “BBVA.”
Developing and maintaining awareness and integrity of the Company and the Company's brand are important to achieving widespread acceptance of our existing and future offerings and are important elements in attracting new customers. The importance of brand recognition will increase as competition in the Company's market further intensifies. Successful promotion of the Company's brand will depend on the effectiveness of the Company's marketing efforts and on the Company's ability to provide reliable and useful banking solutions. The Company also may rely on representations of clients and counterparties asplans to continue investing substantial resources to promote the Company's brand, but there is no guarantee that the Company will be able to achieve or maintain brand name recognition or status under the new brand, “BBVA,” that is comparable to the accuracyrecognition and completenessstatus previously enjoyed by the “BBVA Compass” brand.  Even if the Company's brand recognition and loyalty increases, this may not result in increased use of that informationthe Company's products and with respectservices or higher revenue.
For these reasons, the Company's rebranding initiative may not produce the benefits expected, could adversely affect the Company's ability to retain and attract customers, and may have a negative impact on the Company's operations, business, financial statements, on reports of independent auditors.results and financial condition.
Compliance with anti-money laundering and anti-terrorism financing rules involves significant cost and effort.RISKS RELATING TO THE COMPANY'S SECURITIES:
The Company is subject to rulesa subsidiary of BBVA Group, and regulations regarding money launderingactivities across BBVA Group could adversely affect the Company’s business and the financing of terrorism. Monitoring compliance with anti-money laundering and anti-terrorism financing rules and regulations can put a significant financial burden on banks and other financial institutions and poses significant technical problems. Although the Company has internal policies and procedures designed to ensure compliance with applicable anti-money laundering and anti-terrorism financing rules and regulations, it cannot guarantee that its policies and procedures completely prevent violations of such rules and regulations. Any such violations may have severe consequences, including sanctions, fines and reputational consequences, which could have a material adverse effect on the Company's business, financial condition or results of operations.
The Company is exposeda part of a highly diversified international financial group which offers a wide variety of financial and related products and services including retail banking, asset management, private banking and wholesale banking. The BBVA Group strives to risksfoster a culture in relationwhich its employees act with integrity and feel comfortable reporting instances of misconduct. The BBVA Group employees are essential to compliance with anti-corruption lawsthis culture, and regulationsacts of misconduct by any employee, and economic sanctions programs.
The Company is required to comply with various anti-corruption laws, includingparticularly by senior management, could erode trust and confidence and damage the U.S. Foreign Corrupt Practices Act of 1977,BBVA Group and economic sanctions programs, including those administeredthe Company’s reputation among existing and potential clients and other stakeholders. Negative public opinion could result from actual or alleged conduct by the United Nations Security CouncilBBVA Group entities in any number of activities or circumstances, including operations, employment-related offenses such as sexual harassment and
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discrimination, regulatory compliance, the use and protection of data and systems, and the United States,satisfaction of client expectations, and from actions taken by regulators or others in response to such conduct.
Spanish judicial authorities are investigating the activities of Centro Exclusivo de Negocios y Transacciones, S.L. (Cenyt). Such investigation includes the provision of services by Cenyt to BBVA. On 29th July, 2019, BBVA was named as an official suspect (investigado) in a criminal judicial investigation (Preliminary Proceeding No. 96/2017 – Piece No. 9, Central Investigating Court No. 6 of the National High Court) for alleged facts which could be constitutive of bribery, revelation of secrets and corruption. On February 3, 2020, BBVA was notified by the Central Investigating Court No. 6 of the National High Court of the order lifting the secrecy of the proceedings. Certain current and former officers and employees of the BBVA Group, as well as former directors have also been named as investigated parties in connection with this investigation. BBVA has been and continues to be proactively collaborating with the Spanish judicial authorities, including OFAC. The anti-corruption laws generally prohibit providing anythingsharing with the courts the relevant information obtained in the internal investigation hired by the entity in 2019 to contribute to the clarification of valuethe facts. As of the date of this Annual Report on Form 10-K, no formal accusation against BBVA has been made. This criminal judicial proceeding is in the pre-trial phase. Therefore, it is not possible at this time to government officialspredict the scope or duration of such proceeding or any related proceeding or its or their possible outcomes or implications for the purposes of obtainingBBVA Group, including any fines, damages or retaining businessharm to the BBVA´s Group reputation caused thereby.
This matter or securing any improper business advantage. As part of its business,similar matters arising across the Company may deal with entities, the employees of which are considered government officials. In addition, as noted above in Part I, Item 1 (“Anti-Money Laundering; USA PATRIOT Act; Office of Foreign Assets Control”) above, economic sanctions programs restrict the Company from conducting certain transactions or dealings involving certain sanctioned countries or persons.

Although the Company has internal policies and procedures designed to ensure compliance with applicable anti-corruption laws and sanctions regulations, there can be no assurance that such policies and procedures will be sufficient or that the Company’s employees, directors, officers, partners, agents and service providers will not take actions in violation of the Company’s policies and procedures (or otherwise in violation of the relevant anti-corruption laws and sanctions regulations) for which they or the Company may ultimately be held responsible. Violations of anti-corruption laws and sanctions regulationsBBVA Group could lead to financial penalties being imposed on the Company, limits being placed on the Company’s activities, authorizations or licenses being revoked, damage to the Company’s reputation and adversely affect the confidence of the Company’s clients, rating agencies, regulators, bondholders and other consequences thatparties and could have an adverse effect on the Company’s business, financial condition and operating results.
The Parent is a holding company and depends on its subsidiaries for liquidity in the form of dividends, distributions and other payments.
The Parent is a legal entity separate and distinct from its subsidiaries, including the Bank. The principal source of cash flow for the Parent is dividends from the Bank. There are statutory and regulatory limitations on the payment of dividends by the Bank. Regulations of both the Federal Reserve Board and the State of Alabama affect the ability of the Bank to pay dividends and other distributions to the Company and to make loans to the Company. Also, the Company’s right to participate in a distribution of assets upon a subsidiary's liquidation or reorganization is subject to the prior claims of the subsidiary's creditors. Limitations on the Parent’s ability to receive dividends and distributions from its subsidiaries could have a material adverse effect on the Company’s business, resultsliquidity and on its ability to pay dividends on common stock. For additional information regarding these limitations see Item 1. Business - Supervision, Regulation and Other Factors - Dividends.
RISKS RELATING TO THE MERGER:
The Company's ability to complete the Merger with PNC is subject to the receipt of operationsconsents and financial condition. Further, litigationapprovals from regulatory agencies which may impose conditions that could adversely affect the Company or investigations relatingcause the Merger to allegedbe abandoned.
On November 15, 2020, PNC entered into a Stock Purchase Agreement with BBVA for the purchase by PNC of 100% of the issued and outstanding shares of the Company. PNC is not acquiring BSI, Propel Venture Partners Fund I, L.P. and BBVA Processing Services, Inc. Immediately following the closing of the Stock Purchase, PNC intends to merge the Parent with and into PNC, with PNC continuing as the surviving entity. Post-closing, PNC intends to merge BBVA USA with and into PNC Bank, National Association, an indirect wholly owned subsidiary of PNC, with PNC Bank continuing as the surviving entity (the foregoing transactions, collectively, the “Merger”).
Before the Merger may be completed, various governmental approvals or suspected violations of anti-corruption laws or sanctions regulations couldconsents must be costly.
Changes in accounting standards could impact reported earnings.
The entities that set accounting standardsobtained, including from the Federal Reserve Board and other bank regulatory bodies periodicallyagencies. These regulators may impose conditions on the completion of the Merger. Although the Company does not currently expect that any significant conditions would be imposed, there can be no assurance that there will not be, and such conditions could have the effect of delaying completion of the Merger or imposing additional costs on the completion of the Merger. There can be no assurance as to whether the regulatory approvals will be received, the timing of those approvals, or whether any conditions will be imposed.
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The Company will be subject to business uncertainties and contractual restrictions while the Merger is pending.
Uncertainty about the effect of the Merger on associates and customers may have an adverse effect on the Company. These uncertainties may impair the Company’s ability to attract, retain and motivate key personnel until the Merger is completed, and could cause customers and others that deal with the Company to seek to change existing business relationships with the Company. In addition, subject to certain exceptions, the Company has agreed to operate its business in the ordinary course prior to the closing, and the Company is restricted from making certain acquisitions and taking other specified actions without the consent of PNC until the Merger is completed. These restrictions may prevent the Company from pursuing attractive business opportunities that may arise prior to the completion of the Merger.
Failure to complete the Merger could negatively impact the Company.
If the Merger is not completed for any reason, there may be various adverse consequences and the Company may experience negative reactions from the financial accountingmarkets and reporting standards that governfrom its customers and associates. For example, the preparationCompany’s business may have been impacted adversely by the failure to pursue other beneficial opportunities due to the focus of management on the Merger, without realizing any of the Company’s consolidated financial statements. These changes can materially impact how management records and reportsanticipated benefits of completing the Company’s financial condition and results of operations. In some cases,Merger.
Additionally, the Company could behas incurred and will incur substantial expenses in connection with the negotiation and completion of the transactions required to apply a new or revised accounting standard retroactively, resulting in a possible restatementeffect the Merger. If the Merger is not completed, the Company would have to pay these expenses without realizing the expected benefits of prior period financial statements.the Merger.



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Item 1B.    Unresolved Staff Comments
Item 1B.
Unresolved Staff Comments
Not Applicable.
Item 2.
Item 2.    Properties
The Company occupies various facilities principally located in Alabama, Arizona, California, Colorado, Florida, New Mexico and Texas and in states where it operates loan production offices that are used in the normal course of the financial services business. The properties consist of both owned and leased properties and include land for future banking center sites. The leased properties include both land and buildings that are generally under long-term leases. The Company leases office space used as the Company's principal executive offices in Houston, Texas. The Bank has significant operations in Birmingham, Alabama. The Company owns the land and building where the Bank is headquartered. See Note 6,5, Premises and Equipment, in the Notes to the Consolidated Financial Statements, for additional disclosures related to the Company’s properties.
Item 3.
Item 3.    Legal Proceedings
Legal Proceedings
See under “Legal and Regulatory Proceedings” in Note 16, 15, Commitments, Contingencies and Guarantees,, in the Notes to the Consolidated Financial Statements.Statements.
Item 4.Mine Safety Disclosures
Item 4.    Mine Safety Disclosures
Not Applicable.
Part II
Item 5.
Item 5.    Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Market Information
The Parent's common stock is not traded on any exchange or other interdealer electronic trading facility and there is no established public trading market for the Parent's common stock.
Holders
As of the date of this filing, BBVA was the sole holder of the Parent's common stock.
Dividends
The payment of dividends on the Parent's common stock is subject to determination and declaration by the Board of Directors of the Parent and regulatory limitations on the payment of dividends. There is no assurance that dividends will be declared or, if declared, what the amount of dividends will be, or whether such dividends will continue. The following table sets forth the common dividends the Parent paid to its sole shareholder, BBVA, for each of the last eight quarters.
20202019
(In Thousands)
Quarter Ended:
March 31$— $— 
June 30— 170,000 
September 30— — 
December 31— 312,000 
Year$— $482,000 
 2017 2016
 (In Thousands)
Quarter Ended:   
March 31$
 $
June 3060,000
 60,000
September 30
 
December 3190,000
 32,864
Year$150,000
 $92,864


Any future dividends paid from the Parent must be set forth as capital actions in the Company's capital plans and not objected to by the Federal Reserve Board before any dividends can be paid. A discussion of dividend restrictions is provided in Item 1. Business - Overview - Supervision, Regulation, and Other Factors - Dividends and in Note 17,16, Regulatory Capital Requirements and Dividends from Subsidiaries, in the Notes to the Consolidated Financial Statements.
47

Recent Sales of Unregistered Securities
On December 3, 2015, BBVA contributed $230 million to the Parent, and the Parent issued 1,150 sharesNot Applicable.
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Item 6.    Selected Financial Data
Item 6.
Selected Financial Data
The following table sets forth summarized historical consolidated financial information for each of the periods indicated. This information should be read together with Management's Discussion and Analysis of Financial Condition and Results of Operations below and with the accompanying Consolidated Financial Statements included in this Annual Report on Form 10-K. The historical information indicated as of and for the years ended December 31, 20172020 through 2013,2016, has been derived from the Company's audited Consolidated Financial Statements for the years ended December 31, 20172020 through 2013.2016. Historical results set forth below and elsewhere in this Annual Report on Form 10-K are not necessarily indicative of future performance.
Years Ended December 31,
20202019201820172016
(Dollars in Thousands)
Summary of Operations:
Interest income$2,981,028 $3,558,656 $3,265,274 $2,766,648 $2,530,459 
Interest expense470,504 951,623 658,696 436,481 462,778 
Net interest income2,510,524 2,607,033 2,606,578 2,330,167 2,067,681 
Provision for credit losses966,129 597,444 365,420 287,693 302,589 
Net interest income after provision for credit losses1,544,395 2,009,589 2,241,158 2,042,474 1,765,092 
Noninterest income1,192,672 1,135,944 1,056,909 1,045,975 1,055,974 
Noninterest expense, including goodwill impairment (1)4,561,718 2,866,080 2,349,960 2,311,587 2,303,522 
Net (loss) income before income tax expense(1,824,651)279,453 948,107 776,862 517,544 
Income tax expense37,013 126,046 184,678 316,076 146,021 
Net (loss) income(1,861,664)153,407 763,429 460,786 371,523 
Noncontrolling interest2,047 2,332 1,981 2,005 2,010 
Net (loss) income attributable to BBVA USA Bancshares, Inc.$(1,863,711)$151,075 $761,448 $458,781 $369,513 
Summary of Balance Sheet:
As of the Period-End:
Debt securities$16,297,042 $14,032,351 $13,866,829 $13,265,725 $12,448,455 
Loans and loans held for sale65,796,353 64,058,915 65,255,320 61,690,878 60,223,112 
Allowance for loan losses(1,679,474)(920,993)(885,242)(842,760)(838,293)
Total assets102,756,203 93,603,347 90,947,174 87,320,579 87,079,953 
Deposits85,858,381 74,985,283 72,167,987 69,256,313 67,279,533 
FHLB and other borrowings3,548,492 3,690,044 3,987,590 3,959,930 3,001,551 
Shareholder's equity11,691,362 13,386,589 13,512,529 13,013,310 12,750,707 
Average Balances:
Loans and loans held for sale$67,045,078 $64,275,473 $63,761,869 $60,419,711 $61,505,935 
Total assets102,008,134 94,293,422 89,576,037 87,358,298 91,064,360 
Deposits82,426,860 73,007,106 70,149,887 66,627,368 67,904,564 
FHLB and other borrowings3,605,422 3,968,094 4,095,054 3,973,465 4,226,225 
Shareholder's equity12,003,167 13,894,163 13,266,930 13,035,797 12,818,572 
Selected Ratios:
Return on average total assets(1.83)%0.16 %0.85 %0.53 %0.41 %
Return on average total equity(15.51)1.10 5.75 3.53 2.90 
Average equity to average assets11.77 14.74 14.81 14.92 14.08 
(1)Noninterest expense for the years ended December 31, 2020, 2019, and 2016 includes goodwill impairment of $2.2 billion, $470.0 million, and $59.9 million, respectively.
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 Years Ended December 31,
 2017 2016 2015 2014 2013
 (Dollars in Thousands)
Summary of Operations:         
Interest income$2,766,648
 $2,530,459
 $2,438,275
 $2,313,996
 $2,323,279
Interest expense436,481
 462,778
 425,298
 328,491
 280,575
Net interest income2,330,167
 2,067,681
 2,012,977
 1,985,505
 2,042,704
Provision for loan losses287,693
 302,589
 193,638
 106,301
 107,546
Net interest income after provision for loan losses2,042,474
 1,765,092
 1,819,339
 1,879,204
 1,935,158
Noninterest income1,045,975
 1,055,974
 1,079,374
 1,007,812
 940,129
Noninterest expense, including goodwill impairment (1)2,311,587
 2,303,522
 2,214,853
 2,246,877
 2,260,906
Net income before income tax expense776,862
 517,544
 683,860
 640,139
 614,381
Income tax expense316,076
 146,021
 176,502
 155,763
 179,242
Net income460,786
 371,523
 507,358
 484,376
 435,139
Noncontrolling interest2,005
 2,010
 2,228
 1,976
 2,094
Net income attributable to BBVA Compass Bancshares, Inc.$458,781
 $369,513
 $505,130
 $482,400
 $433,045
          
Summary of Balance Sheet:         
Period-End Balances:         
Investment securities$13,729,880
 $12,868,272
 $12,373,196
 $11,585,629
 $9,832,281
Loans and loans held for sale61,690,878
 60,223,112
 61,394,666
 57,526,600
 50,814,125
Allowance for loan losses(842,760) (838,293) (762,673) (685,041) (700,719)
Total assets87,320,579
 87,079,953
 90,068,538
 83,244,726
 72,090,642
Deposits69,256,313
 67,279,533
 65,981,766
 61,189,810
 54,437,454
FHLB and other borrowings3,959,930
 3,001,551
 5,438,620
 4,809,843
 4,298,707
Shareholder's equity13,013,310
 12,750,707
 12,624,709
 12,054,922
 11,545,813
Average Balances:         
Loans and loans held for sale$60,419,711
 $61,505,935
 $60,176,687
 $54,423,885
 $47,959,849
Total assets87,358,298
 91,064,360
 88,389,179
 77,610,420
 70,320,268
Deposits66,627,368
 67,904,564
 63,538,900
 58,407,270
 52,553,741
FHLB and other borrowings3,973,465
 4,226,225
 5,701,974
 4,254,352
 4,269,521
Shareholder's equity13,035,797
 12,818,572
 12,368,866
 11,889,993
 11,342,319
Selected Ratios:         
Return on average total assets0.53% 0.41% 0.57% 0.62% 0.62%
Return on average total equity3.53
 2.90
 4.10
 4.07
 3.84
Average equity to average assets14.92
 14.08
 13.99
 15.32
 16.13
(1)Noninterest expense for the years ended December 31, 2016, 2015 and 2014 includes goodwill impairment of $59.9 million, $17.0 million and $12.5 million, respectively.


Item 7.    Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7.
Management’s Discussion and Analysis of Financial Condition and Results of Operations
The purpose of this discussion is to focus on significant changes in the financial condition and results of operations of the Company during the years ended December 31, 2017, 20162020, 2019 and 2015.2018. The Executive Overview summarizes information management believes is important for an understanding of the financial condition and results of operations of the Company. Topics presented in the Executive Overview are discussed in more detail within, and should be read in conjunction with, this Management’s Discussion and Analysis of Financial Condition and Results of Operations and the accompanying Consolidated Financial Statements included in this Annual Report on Form 10-K. The discussion of the critical accounting policies and analysis set forth below is intended to supplement and highlight information contained in the accompanying Consolidated Financial Statements and the selected financial data presented elsewhere in this Annual Report on Form 10-K.
Executive Overview
Financial Performance
Consolidated net (loss) income attributable to the Company for 20172020 was $458.8 million$(1.9) billion compared to $369.5$151.1 million earned during 2016.2019. The increase inCompany's 2020 results reflected lower net interest income, attributable to the Company reflected higher net income before income taxprovision for loan losses, higher noninterest expense, primarily as a resultwhich includes $2.2 billion of goodwill impairment, offset by higher net interestnoninterest income.
Net interest income increased $262.5 million to $2.3totaled $2.5 billion in 2017 compared to 2016 due2020 and $2.6 billion in part to an increase in interest and fees on loans as well as a decrease in interest on deposits.2019. The net interest margin for 20172020 was 3.10%2.73% compared to 2.64%3.17% for 2016.2019. Net interest incomemargin in 2020 was positivelyprimarily impacted by higher interestthe timing of the Federal Reserve Board's decrease of benchmark rates in October of 2019 and in March of 2020.
Provision for credit losses was $966.1 million for 2020 compared to $597.4 million for 2019. For 2020, provision for credit losses was comprised of $965.8 million of provision for loan losses and $331 thousand of provision for HTM security losses. The increase in provision for loan losses in 2020 reflected an increase in expected losses over the life of the portfolio. The primary drivers of this increase was the impact of the COVID-19 pandemic on economic conditions which impacted the Company's economic forecast. During 2020, economic conditions deteriorated due to the impact of the Federal Reserve Board benchmark interest rate increases.
TheCOVID-19 health crisis. As a result, economic projections for gross domestic product declined dramatically and unemployment levels increased significantly with information related to the evolving impact of the COVID-19 health crisis. Additionally, provision for loan losses was $287.7impacted by the higher reserves in the energy portfolio due to the decrease in oil prices.
The Company recorded net charge-offs of $392.2 million for 2017during 2020 compared to $302.6$561.7 million for 2016.during 2019. The decrease in provision for loan losses for 2017 was due to an $54.5 million decrease in part tocommercial, financial, and agricultural net charge-offs as well as a reduction$86.4 million decrease in provision expense stemming from improvementsconsumer direct net charge-offs and a $39.8 million decrease in the overall level of energy loans rated special mention or lower, including loans classified as nonaccrual, during 2017 offset by the impact of additional allowance for loan losses related to the impact of Hurricanes Harvey and Irma on the loan portfolio during 2017. Net charge-offs for 2017 totaled $283.2 million compared to $227.0 million for 2016.consumer indirect net charge-offs.
Noninterest income was $1.0$1.2 billion for 2017,2020 and $1.1 billion for 2019, a decreaseslight increase of $10.0 million compared to 2016.$56.7 million. The decreaseincrease in total noninterest income was largely attributable todriven by a decrease of $27.0$54.4 million increase in investment securities gains as well asbanking and advisory fees, a $7.1$7.4 million decreaseincrease in money transfer income, a $46.8 million increase mortgage banking income. These decreases were offset byincome, and a $13.4$10.8 million increase in corporate and correspondent investment sales partially offset by a $7.8$30.6 million increasedecrease in service charges on deposit accounts and a $6.2$21.3 million increase on retail investment sales.decrease in other noninterest income.
Noninterest expense increased $8.1 million$1.7 billion to $2.3$4.6 billion for 20172020 compared to 2016.2019. The higher level ofincrease in noninterest expense was primarily attributable to a $48.9$2.2 billion goodwill impairment. Also, contributing to the increase was a $13.9 million increase in other noninterest expense related to anprofessional services, a $6.5 million increase in legal reservesmoney transfer expense, and ana $7.3 million increase in provision for unfunded commitments. Additionally, professional services increased $21.3 million and salaries, benefits and commissions increased $12.3 million. These increases were offset byFDIC insurance. Partially offsetting the increase was a $59.9$15.0 million decrease in goodwill impairment charges related to the write-off of goodwill associated with the Simple reporting unitmarketing, and a $17.0 million decrease in 2016.other noninterest expense.
Income tax expense was $316.1$37.0 million for 20172020 compared to $146.0$126.0 million for 2016.2019. This resulted in an effective tax rate of 40.7%(2.0)% for 20172020 and a 28.2%45.1% effective tax rate for 2016.2019. The increase in the effective tax rate for 20172020 was primarily driven by the $121.2 million impact of the remeasurement of deferred tax assets and liabilities dueunfavorable permanent difference related to the impact of the Tax Cuts and Jobs Act signed into legislation on December 22, 2017.goodwill impairment.
The Company's total assets at December 31, 20172020 were $87.3$102.8 billion, an increase of $241 million$9.2 billion from December 31, 20162019 levels. Total loans excluding loans held for sale were $61.6$65.6 billion at December 31, 2017,2020, an
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increase of $1.6 billion or 2.6%2.5% from December 31, 20162019 levels. The increase in total loans was primarily driven by growth in both$3.1 billion of SBA PPP loans that the Company has facilitated to assist its commercial and consumer portfolios. customers during the COVID-19 pandemic.
Deposits increased $2.0$10.9 billion or 2.9%14.5% compared to December 31, 2016,2019, driven by an increase in transaction accounts which increased 2.8% fueled by savings and money market growth. Noninterest bearing demand deposits increased 6.4%29.0%. Trading account assets and other short-term borrowings decreased $2.9 billion and $2.8 billion, respectively due to a decrease in U.S. Treasury long and short position securities held by BSI.

Total shareholder's equity at December 31, 20172020 was $13.0$11.7 billion, an increasea decrease of $263 million$1.7 billion compared to December 31, 2016.2019.
The COVID-19 pandemic has caused and continues to cause significant, unprecedented disruption around the world that has affected daily living and negatively impacted the global economy. The pandemic has resulted in temporary closures of many businesses and the institution of social distancing and shelter in place requirements in many states and communities, which has increased unemployment levels and caused extreme volatility in the financial markets. As further discussed in “Analysis of Results of Operations,” during the fiscal year, the Company observed the impact of the pandemic on its business. The reduction in interest rates and economic forecast uncertainty that negatively impacted the provision for credit losses had the most immediate, negative impacts on the Company’s performance. Though the Company is unable to estimate the extent of the impact, the continuing pandemic and related global economic crisis will adversely impact the Company’s future operating results.
COVID-19 Pandemic Government Responses and Regulatory Developments
Government Response to COVID-19
Congress, the Federal Reserve Board and the other U.S. state and federal financial regulatory agencies have taken actions to mitigate disruptions to economic activity and financial stability resulting from COVID-19. The descriptions below summarize certain significant government actions taken in response to the COVID-19 pandemic. The descriptions are qualified in their entirety by reference to the particular statutory or regulatory provisions or government programs summarized.
The CARES Act
The CARES Act was signed into law on March 27, 2020, and has subsequently been amended several times. Among other provisions, the CARES Act includes funding for the SBA to expand lending, relief from certain U.S. GAAP requirements to allow COVID-19-related loan modifications to not be categorized as troubled debt restructurings and a range of incentives to encourage deferment, forbearance or modification of consumer credit and mortgage contracts. One of the key CARES Act programs is the Paycheck Protection Program, which temporarily expands the Small Business Administration’s business loan guarantee program. Paycheck Protection Program loans are available to a broader range of entities than ordinary Small Business Administration loans, require deferral of principal and interest repayment, and may be forgiven in an amount equal to payroll costs and certain other expenses during either an eight-week or twenty-four-week covered period.
The CARES Act contains additional protections for homeowners and renters of properties with federally backed mortgages, including a 60-day moratorium on the initiation of foreclosure proceedings beginning on March 18, 2020 and a 120-day moratorium on initiating eviction proceedings effective March 27, 2020. Borrowers of federally backed mortgages have the right under the CARES Act to request up to 360 days of forbearance on their mortgage payments if they experience financial hardship directly or indirectly due to the coronavirus-related public health emergency. Fannie Mae and Freddie Mac have extended their moratorium on foreclosures and evictions for single family federally backed mortgages until at least February 28, 2021.
Also pursuant to the CARES Act, the U.S. Treasury has the authority to provide loans, guarantees and other investments in support of eligible businesses, states and municipalities affected by the economic effects of COVID-19 pandemic. Some of these funds have been used to support the several Federal Reserve Board programs and facilities described below or additional programs or facilities that are established by the Federal Reserve Board under its Section 13(3) authority and meeting certain criteria.
The CARES Act also includes several measures that temporarily adjust existing laws or regulations. These include providing the FDIC with additional authority to guarantee the deposits of solvent insured depository
51

institutions held in noninterest-bearing business transaction accounts to a maximum amount specified by the FDIC, reinstating the FDIC’s Temporary Liquidity Guarantee Authority to guarantee debt obligations of solvent insured depository institutions or depository institution holding companies and temporarily allowing the Treasury to fully guarantee money market mutual funds. The CARES Act provides financial institutions with the option to suspend GAAP requirements for COVID-19-related loan modifications that would otherwise constitute troubled debt restructurings and further requires the federal banking agencies to defer to financial institutions’ determinations in making such suspensions.
Federal Reserve Board Actions
The Federal Reserve Board has taken a range of actions to support the flow of credit to households and businesses. For example, on March 15, 2020, the Federal Reserve Board reduced the target range for the federal funds rate to 0 to 0.25% and announced that it would increase its holdings of U.S. Treasury securities and agency mortgage-backed securities and begin purchasing agency commercial mortgage-backed securities. The Federal Reserve Board has stated that it expects to hold interest rates near zero for several years. The Federal Reserve Board has also encouraged depository institutions to borrow from the discount window and has lowered the primary credit rate for such borrowing by 150 basis points while extending the term of such loans up to 90 days. Reserve requirements have been reduced to zero as of March 26, 2020.
In addition, the Federal Reserve Board established a range of facilities and programs to support the U.S. economy and U.S. marketplace participants in response to economic disruptions associated with COVID-19 pandemic. Through these facilities and programs, the Federal Reserve Board, relying on its authority under Section 13(3) of the Federal Reserve Act, has taken steps to directly or indirectly purchase assets from, or make loans to, U.S. companies, financial institutions, municipalities and other market participants.Some of these facilities stopped purchasing assets or making loans as of December 31, 2020.
Federal Reserve Board facilities and programs that expired as of December 31, 2020 included:
three Main Street Loan Facilities to purchase loan participations, under specified conditions, from banks lending to small and medium U.S. businesses;
a Primary Market Corporate Credit Facility to purchase corporate bonds directly from, or make loans directly, to eligible participants;
a Secondary Market Corporate Credit Facility to purchase corporate bonds trading in secondary markets, including from exchange-traded funds, that were issued by eligible participants;
a Term Asset-Backed Securities Loan Facility to make loans secured by asset-backed securities; and
a Municipal Liquidity Facility to purchased bonds directly from U.S. state, city and county issuers.
The Federal Reserve Board facilities and programs that will expire on March 31, 2021 include:
a Paycheck Protection Program Liquidity Facility to provide financing to related to Paycheck Protection Program loans made by banks;
a Primary Dealer Credit Facility to provide liquidity to primary dealers through a secured lending facility;
a Commercial Paper Funding Facility to purchase the commercial paper of certain U.S. issuers; and
a Money Market Mutual Fund Liquidity Facility to purchase certain assets from, or make loans to, financial institutions providing financing to eligible money market mutual funds.
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Capital
The Company's Tier 1 and CET1 ratios were 12.15%13.61% and 11.80%13.28%, respectively at December 31, 2017,2020, compared to 11.85%12.83% and 11.49%12.49%, respectively at December 31, 2016,2019, under the U.S. Basel III transitional provisions.
On June 28, 2017, the Company was informed that the Federal Reserve Board had no objection to the Company's capital plan and capital actions proposed in the capital plan. The Company submitted its capital plan, which was approved by its board of directors, to the Federal Reserve in April 2017 as part of the Comprehensive Capital Analysis and Review of the 34 largest U.S. bank holding companies. The capital plan includes proposed potential capital actions covering the period from July 1, 2017 through June 30, 2018. On June 22, 2017, the Federal Reserve Board disclosed the results of its 2017 Dodd-Frank Act Stress Test for the same 34 bank holding companies. Each of the Company's projected regulatory capital ratios exceeded the applicable regulatory minimums as defined by the Federal Reserve under the hypothetical supervisory severely adverse scenario. While the Company can give no assurances as to the outcome of the CCAR process in subsequent years or specific interactions with the regulators, it believes it has a strong capital position.final rule.
For more information, see “Capital” in this Management’s Discussion and Analysis of Financial Condition and Results of Operations, Item 1. Business - Supervision, Regulation and Other Factors - Capital, and Note 17,16, Regulatory Capital Requirements and Dividends from Subsidiaries, in the Notes to the Consolidated Financial Statements in this Annual Report on Form 10-K.
Liquidity
The Company’s sources of liquidity include customers’ interest-bearing and noninterest-bearing deposit accounts, loan principal and interest payments, investment securities, and borrowings. As a holding company, the Parent’s primary source of liquidity is the Bank. Due to the net earnings restrictions on dividend distributions, the Bank was not permitted to pay any dividends at December 31, 20172020 and 20162019 without regulatory approval.
The Parent paid no common dividends totaling $150.0 million to its sole shareholder, BBVA, during 2017. Any future dividends paid from2020.
As noted in Item 1. Business - Supervision, Regulation and Other Factors, as a result of the Parent mustTailoring Rules, the Company was not subject to the LCR requirements as of December 31, 2020 but as the Company became a Category IV U.S. IHC under the Tailoring Rules as of December 31, 2020, it will be set forth as capital actionssubject to the LCR requirements again in the Company's capital plans and not objected to by the Federal Reserve Board before any dividends can be paid.
future. At December 31, 2017,2020, the CompanyCompany's LCR was 144% and was fully compliant with the LCR requirements in effect. However, should the Company's cash position or investment mix change in the future, the Company's ability to meet the LCR requirement may be impacted.requirements.
Management believes that the current sources of liquidity are adequate to meet the Company’s requirements and plans for continued growth. For more information, see below under “Liquidity Management” in this Management’s Discussion and Analysis of Financial Condition and Results of Operations, and Note 11,10, FHLB and Other Borrowings, Note 12,11, Shareholder's Equity, and Note 16,15, Commitments, Contingencies and Guarantees, in the Notes to the Consolidated Financial Statements.
Impact of Hurricanes Harvey and Irma
During 2017, the Company's geographic footprint was impacted by Hurricanes Harvey and Irma. Hurricane Harvey struck the coast of Texas in August 2017 and caused significant flood and wind damage to the cities close to the Gulf Coast. In September 2017, Hurricane Irma struck south Florida and then continued inland impacting parts of Georgia and South Carolina and causing significant flood and wind damage.
At December 31, 2017, as part of its ongoing evaluation of its impacted loan portfolio which began in the third quarter of 2017 and continued to be refined during the fourth quarter of 2017, the Company has identified approximately $5.2 billion of outstanding loans, which primarily consists of consumer loans, in the most significantly impacted areas. As part of its evaluation process, the Company has identified loans where the mailing address or collateral were located within FEMA designated disaster zip codes, surveyed borrowers in the impacted areas, and evaluated applicable insurance coverage. Based on this evaluation, the Company has recorded approximately $45 million in additional

allowance for loan losses related to its best estimate of hurricane-related losses in this portion of its loan portfolio at December 31, 2017.
The amount of the allowance for loan losses related to the Hurricanes Harvey and Irma impacted loan portfolio may change in the future as additional or different information affecting customers in these areas is obtained. Additionally, the impacted loan portfolio may be subject to additional pressure on credit quality metrics including past due, criticized, and nonperforming loans, as well as net charge-offs.
The Company had nine branches that sustained significant damage due to hurricanes. At December 31, 2017, the Company has recognized approximately $2.2 million in expenses related to property damage not covered by insurance. Additionally, as a result of the hurricanes and their impact on communities, the Company has recognized approximately $1.3 million of expense during 2017 associated with relief efforts and commitments made to employees and other charitable organizations.
Critical Accounting Policies and Estimates
The accounting principles followed by the Company and the methods of applying these principles conform with accounting principles generally accepted in the United States of America and with general practices within the banking industry. The Company’s critical accounting policies relate to (1) the allowance for loan losses (2) fair value measurements, and (3) goodwill impairment. These critical accounting policies require the use of estimates, assumptions and judgments which are based on information available as of the date of the financial statements. Accordingly, as this information changes, future financial statements could reflect the use of different estimates, assumptions and judgments. Certain determinations inherently have a greater reliance on the use of estimates, assumptions and judgments and, as such, have a greater possibility of producing results that could be materially different than originally reported.
Allowance for Loan Losses: Management’s policy is to maintain the allowance for loan losses at a sufficient level sufficient to absorb estimated probable incurredreflecting management's estimate of expected losses inover the loanlife of the portfolio. Management performs periodic and systematic detailed reviews of its loan portfolio to identify trends and to assess the overall collectability of the loan portfolio. Accounting
Management estimates the allowance balance using relevant available information, from internal and external sources, relating to past events, current conditions, and reasonable and supportable forecasts. Historical credit loss experience provides the basis for the estimation of expected credit losses. Adjustments to historical loss information are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, require that loan losses be recorded when management determines it is probable thatportfolio mix, delinquency level, or term as well as for changes in environmental conditions, such as changes in unemployment rates, gross domestic product, or other relevant factors. The Company has internally developed a loss has been incurredmacroeconomic forecast which projects over a four-year reasonable and supportable forecast period. Management may change the amounthorizon of the loss can be reasonably estimated.
Estimates for the allowance for loan losses are determined by analyzing historical losses, historical migration to charge-off experience, current trends in delinquencies and charge-offs, the results of regulatory examinations andforecast based on changes in sources of forecast information or management's ability to develop a reasonable and supportable forecast. After the size, compositionreasonable and risk assessment of the loan portfolio. Also included in management’s estimate for the allowance for loan losses are considerations with respect to the impact of current economic events. These events may include, but are not limited to, fluctuations in overall interest rates, political conditions, legislation that may directly or indirectly affect the banking industry and economic conditions affecting specific geographical areas and industries in whichsupportable forecast period, the Company conducts business.reverts to long run historical average default probabilities and loss severities using a linear function, with a variable speed determined on a portfolio basis.
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While management uses the best information available to establish the allowance for loan losses, future adjustments to the allowance for loan losses and methodology may be necessary if economic or other conditions differ substantially from the assumptions used in making the estimates. Such adjustments to original estimates, as necessary, are made in the period in which these factors and other relevant considerations indicate that loss levels vary from previous estimates.
A detailed discussion of the methodology used in determining the allowance for loan losses is included in Note 1, Summary of Significant Accounting Policies,, in the Notes to the Consolidated Financial Statements.
Fair Value Measurements: A portion of the Company’s assets and liabilities is carried at fair value, with changes in fair value recorded either in earnings or accumulated other comprehensive income (loss). These include investment securities available for sale, trading account assets and liabilities, loans held for sale, mortgage servicing assets, and derivative assets and liabilities. Periodically, the estimation of fair value also affects investment securities held to maturity when it is determined that an impairment write-down is other than temporary. Fair value determination is also relevant for certain other assets such as other real estate owned, which are recorded at the lower of the recorded balance or fair value, less estimated costs to sell. The determination of fair value also impacts certain other assets that are periodically evaluated for impairment using fair value estimates, including goodwill and impaired loans.

Fair value is generally based upon quoted market prices, when available. If such quoted market prices are not available, fair value is based upon internally developed models that primarily use observable market based parameters as inputs. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value. These adjustments may include amounts to reflect counterparty credit quality and the Company’s own creditworthiness, among other things, as well as potentially unobservable parameters. Any such valuation adjustments are applied consistently over time. While management believes the Company’s valuation methodologies are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could result in a different estimate of fair value at the reporting date.
See Note 20, Fair Value Measurements, in the Notes to the Consolidated Financial Statements for a detailed discussion of determining fair value, including pricing validation processes.
Goodwill Impairment: It is the Company’s policy to assess goodwill for impairment at the reporting unit level on an annual basis or between annual assessments if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Impairment is the condition that exists when the carrying amount of goodwill exceeds its implied fair value.
Accounting standards require management to estimate the fair value of each reporting unit in assessing impairment at least annually. As such, the Company engages an independent valuation expert to assist in the computation of the fair value estimates of each reporting unit as part of its annual assessment. This assessment utilizes a blend of income and market based valuation methodologies.
The impairment testing process conducted by the Company begins by assigning net assets and goodwill to each reporting unit. The Company then completes Step One of the impairment test by comparing the fair value of each reporting unit with the recorded book value of its net assets, with goodwill included in the computation of the carrying amount. If the fair value of a reporting unit exceeds its carrying amount, goodwill of that reporting unit is not considered impaired, and Step Two of the impairment test is not necessary.impaired. If the carrying amount of a reporting unit exceeds its fair value, step two of the impairment test is performed to determine the amount of impairment. Step Two of the impairment test compares the implied fair value of goodwill attributable to each reporting unit to the carrying amount of that goodwill. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination; an entity allocates the fair value determined in Step One for the reporting unit to all of the assets and liabilities of that unit as if the reporting unit had been acquired in a business combination. If the carrying amount of the reporting unit goodwill exceeds the implied fair value of that goodwill, an impairment loss is recognized in an amount equal to that excess.
The computation of the fair value estimate is based upon management’s estimates and assumptions. Although management has used the estimates and assumptions it believes to be most appropriate in the circumstances, it should be noted that even relatively minor changes in certain valuation assumptions used in management’s calculation could result in differences in the results of the impairment test. None of the Company's reporting units were at risk of failing the goodwill impairment test as of December 31, 2020. See “Goodwill” in this Management’s Discussion and Analysis of Financial Condition and Results of Operations and see Note 8, 7, Goodwill,, in the Notes to the Consolidated Financial Statements for a detailed discussion of the impairment testing process.
Recently Issued Accounting Standards Not Yet Adopted
Revenue from Contracts with CustomersIncome Taxes
In May 2014, the FASB released ASU 2014-09, Revenue from Contracts with Customers. The core principle of this codified guidance requires an entity to recognize revenue upon the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The amendments in this ASU were originally effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2016. Subsequently, the FASB issued a one-year deferral for implementation, which results in the new guidance being effective for annual and interim reporting periods beginning after December 15, 2017. Because the guidance does not apply to revenue associated with financial instruments, including loans and securities accounted for under other U.S. GAAP, the new revenue recognition guidance will not have a material impact on the elements of its statement of income most closely associated with financial instruments, including securities gains, interest income and interest expense. The Company will adopt this standard utilizing a modified retrospective transition method in the first quarter of 2018 and will be subject to expanded disclosure

requirements upon adoption. The Company's implementation efforts include the identification of revenue within the scope of the guidance, as well as the evaluation of revenue contracts. While the Company has not identified any material changes in the timing of revenue recognition, the Company has identified changes in presentation of certain types of revenue and expenses, such as underwriting revenue and expenses, which will be shown gross pursuant to the new requirements.
Recognition and Measurement of Financial Assets and Liabilities
In January 2016,2019, the FASB issued ASU 2016-01, Recognition and Measurement of Financial Assets and Liabilities2019-12, Simplifying the Accounting for Income Taxes. The amendments in this ASU revise an entity's accounting related to the classification and measurement of investments in equity securities and the presentation of certain fair value changes for financial liabilities measured at fair value. The ASU also amends certain disclosure requirements associated with the fair value of financial instruments. The amendments in this ASU are effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2017. Early adoption is permitted for the presentation of certain fair value changes for financial liabilities measured at fair value. The adoption of this standard will not have a material impact on the financial condition or results of operations of the Company.
Leases
In February 2016, the FASB issued ASU 2016-02, Leases (Topic 842). The FASB issued this ASU to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet by lessees for those leases classified as operating leases under current U.S. GAAP and disclosing key information about leasing arrangements. The amendments in this ASU are effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2018. Early application of this ASU is permitted for all entities. The Company is currently assessing the impact that the adoption of this standard will have on the financial condition and results of operations of the Company.
Credit Losses
In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses, which introduces new guidance forsimplify the accounting for credit losses on instruments within its scope. The new guidance introduces an approach based on expected losses to estimate credit losses on certain types of financial instruments. It also modifies the impairment model for AFS debt securities and provides for a simplified accounting model for purchased financial assets with credit deterioration since their origination. The amendments in this ASU are effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2019. Early application of this ASU is permitted. The Company is currently assessing the impact that the adoption of this standard will have on the financial condition and results of operations of the Company.
Statement of Cash Flows
In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flows - Classification of Certain Cash Receipts and Cash Payments, which provides guidance on eight specific cash flow issues with the objective of reducing the existing diversity in practice. The amendments in this ASU are effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2017. Early application of this ASU is permitted. While changes in the Company's presentation of certain cash payments and receipts between the operating, financing, and investing sections of the Consolidated Statements of Cash Flows are expected, the quantitative impact of these changes will not have a material impact.
In November 2016, the FASB issued ASU 2016-18, Statement of Cash Flows - Restricted Cash. The amendments in this ASU require that a statement of cash flows explain the change during the period in the total of cash, cash equivalents, and amounts generally described as restricted cash or restricted cash equivalents. The amendments in this ASU are effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2017. Early application of this ASU is permitted. While changes in the Company's presentation of restricted cash in the Consolidated Statements of Cash Flows are expected, the quantitative impact of these changes will not have a material impact.

Goodwill
In January 2017, the FASB issued ASU 2017-04, Intangibles -Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which simplifies the manner in which an entity is required to test goodwill for impairment by eliminating Step 2 from the goodwill impairment test.  Under the amendments in this ASU, an entity should (1) perform its annual or interim goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount, and (2) recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value, with the understanding that the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit.  Additionally, ASU No. 2017-04 removes the requirements for any reporting unit with a zero or negative carrying amount to perform a qualitative assessment and, if it fails such qualitative test, to perform Step 2 of the goodwill impairment test.income taxes. This ASU is effective for fiscal years beginning after December 15, 2019, and for interim periods within those fiscal years.  Early adoption is permitted, including adoption in an interim period.  The ASU should be applied using a prospective method.  The Company is currently assessing this pronouncement and the impact of adoption.
Retirement Benefits
In March 2017, the FASB issued ASU 2017-07, Compensation - Retirement Benefits (Topic 715): Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost. The amendments in this ASU require that an employer disaggregate the service cost component from the other components of net benefit cost. The amendments also provide explicit guidance on how to present the service cost component and the other components of net benefit cost in the income statement and allow only the service cost component of net benefit cost to be eligible for capitalization. This ASU is effective for fiscal years beginning after December 15, 2017,2020, and for interim periods within those fiscal years. Early adoption is permitted. The ASU should be applied retrospectively for the presentation of the service cost component and the other components of net benefit cost in the income statement and prospectively, on and after the effective date, for the capitalization of the service cost component of net benefit cost.  The adoption of this standard will not have a materialan immaterial impact on the financial condition orand results of operations of the Company.
Premium Amortization on Purchased Callable Debt SecuritiesReference Rate Reform
In March 2017,2020, the FASB issued ASU 2017-08, Receivables2020-04, Reference Rate Reform - Nonrefundable Fees and Other Costs (Subtopic 310-20), Premium AmortizationFacilitation of the Effects of Reference Rate Reform on Purchased Callable Debt Securities. Financial Reporting. The amendments in this ASU reduceprovide optional guidance for a limited period of time to ease the amortization periodpotential burden in accounting for or recognizing the effects of reference rate reform on financial reporting. The amendments in this ASU provide optional expedients and exceptions for applying generally accepted accounting principles to contracts, hedging relationships, and other transactions affected by reference rate reform if certain callable debt securities carried at a premiumcriteria are met. The amendments in this ASU apply only to contracts, hedging relationships, and require the premiumother transactions that reference LIBOR or another reference rate expected to be amortized over a period not to exceeddiscontinued because of reference rate reform. The expedients and exceptions provided by the earliest call date. These amendments do not apply to securities carried at a discount. contract modifications made and hedging relationships entered into or evaluated after December 31, 2022, except for hedging relationships existing as of December 31, 2022, that an entity has elected certain optional expedients for and that are retained through the end of the hedging relationship.
54

This ASU is effective for fiscal years beginning afteras of March 12, 2020 through December 15, 2018, and for interim periods within those fiscal years.  Early adoption is permitted.  The ASU should be applied using a modified retrospective method.  The adoption of this standard is not expected to have a material impact on the financial condition or results of operations of the Company.
Derivatives and Hedging
In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging (Topic 815), Targeted Improvements to Accounting for Hedging Activities. The amendments in this ASU better align an entity's risk management activities and financial reporting for hedging relationships through changes to both the designation and measurement guidance for qualifying hedging relationships and the presentation of hedge results. This ASU is effective for fiscal years beginning after December 15, 2018, and for interim periods within those fiscal years.  Early adoption is permitted.31, 2022. The Company is currently assessing this pronouncement and the impact of adoption.
Comprehensive Income
In February 2018,applying the FASB issued ASU 2018-02, Income Statement - Reporting Comprehensive Income, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income. The amendmentselections in this ASU allow a reclassification from accumulatedbut has not modified any contracts, hedging relationships, or other comprehensive income to retained earnings for stranded tax effects resulting from the Tax Cuts and Jobs Act. This ASU is effective for fiscal years beginning after December 15, 2018, and for interim periods within those fiscal years. Early adoption is permitted. The Company is currently assessing this pronouncement and the impact of adoption.transactions.

See Note 1, Summary of Significant Accounting Policies, in the Notes to the Consolidated Financial Statements for the recently adopted accounting standards by the Company.
Analysis of Results of Operations
Consolidated net (loss) income attributable to the Company totaled $458.8 million, $369.5$(1.9) billion, $151.1 million, and $505.1$761.4 million for 2017, 20162020, 2019 and 2015,2018, respectively. The Company's 20172020 results reflected higher net income before income tax expense primarily as a result of higherlower net interest income, higher provision for loan losses, higher noninterest expense, which includes $2.2 billion of goodwill impairment, offset by higher noninterest income.
Net Interest Income and Net Interest Margin
Net interest income is the principal component of the Company’s income stream and represents the difference, or spread, between interest and fee income generated from earning assets and the interest expense paid on deposits and borrowed funds. Fluctuations in interest rates as well as changes in the volume and mix of earning assets and interest bearing liabilities can impact net interest income. The following discussion of net interest income is presented on a fully taxable equivalent basis, unless otherwise noted, to facilitate performance comparisons among various taxable and tax-exempt assets.
20172020 compared to 20162019
Net interest income totaled $2.3 billion and $2.1$2.5 billion in 20172020 and 2016, respectively.$2.6 billion in 2019. Net interest income on a fully taxable equivalent basis totaled $2.4 billion and $2.1$2.6 billion in 20172020 and 2016, respectively. The increase$2.7 billion in net interest income was primarily the result of an increase in interest income on loans and investment securities as well as a decrease in interest expense on deposits and other-short term borrowings.2019.
Net interest margin was 3.10%2.73% in 20172020 compared to 2.64%3.17% in 2016.2019. The 4644 basis point increasedecrease in net interest margin was primarily driven by the impacttiming of higher interest rates.the Federal Reserve Board's decrease of benchmark rates in October of 2019 and in March of 2020.
The fully taxable equivalent yield for 20172020 for the loan portfolio was 4.17%4.02% compared to 3.74%4.89% for the prior year. The 4387 basis point increasedecrease was primarily driven by the impact of higher interest rates.rates during the first half of 2019 as the Federal Reserve Board did not lower benchmark rates until the second half of 2019 and in March 2020.
The fully taxable equivalent yield on the total investment securities portfolio was 1.98%1.76% for 2017,2020, compared to 1.83%2.30% for the prior year. The 1554 basis point increasedecrease was a result of increases in interest rates. Additionally, aslower interest rates have increased the amountfor 2020 compared to 2019 as well as higher levels of premium amortization required has decreased as actual and expected prepayments have decreased.
The yield on trading account securities increased to 1.59% in 2017 compared to 1.45% in 2016 primarily due to the impact of higher interest rates.
The yield on other earning assets for 2017 was 1.70% compared to 0.60% for the prior year. The 110 basis point increase between years was primarily due to the impact of higher interest rates.increased.
The average rate paid on interest bearing deposits remained relatively flat at 0.66%was 0.62% for 20172020 compared to 0.64%1.49% for 2016.2019 and reflects the impact of lower funding costs on interest bearing deposit offerings including savings, money market and CD products.
The average rate on FHLB and other borrowings during 20172020 was 2.36%1.99% compared to 1.96%3.43% for the prior year. The 40144 basis point increasedecrease was primarily driven by changes in the impact of lower rate FHLB advances as well as the impact of fair value of the interest rate contracts hedging the value of the FHLB andhedges on other borrowings.
The average rate on other short-term borrowings was 1.55% for 20172019 compared to 1.44% for 2016 due to the impact due to the impact of higher interest rates.
2016 compared to 20152018
Net interest income totaled $2.1 billion and $2.0$2.6 billion in 2016both 2019 and 2015, respectively.2018. Net interest income on a fully taxable equivalent basis totaled $2.1$2.7 billion in both 20162019 and 2015. 2018.
Net interest margin was 2.64%3.17% in both 2016 and 2015.

2019 compared to 3.30% in 2018. The 13 basis point decrease in net interest margin was primarily driven by higher funding costs.
The fully taxable equivalent yield for 20162019 for the loan portfolio was 3.74%4.89% compared to 3.69%4.64% for the prior year. The 525 basis point increase was primarily driven by the originationimpact of higher yielding loans as wellinterest rates during the first half of 2019 as the impactFederal Reserve Board did not begin lowering benchmark rates until July 2019.
55

The fully taxable equivalent yield on the total investment securities portfolio was 1.83%2.30% for 2016,2019, compared to 2.01%2.12% for the prior year. The 18 basis point decreaseincrease was primarily driven by proceeds from the salea result of higher yielding investment securitiesinterest rates partially offset by higher levels of premium amortization as actual and fromexpected prepayments maturities and calls of investment securities that have been reinvested into investment securities with lower market rates.
The yield on trading account securities increased to 1.45% in 2016 compared to 1.35% in 2015 due primarily to the impact of the FRB raising the federal funds rate by 25 basis points in December 2015 and 2016.
The yield on other earning assets for 2016 was 0.60% compared to 0.17% for the prior year. The 43 basis point increase between years was primarily due to the impact of the FRB raising the federal funds rate by 25 basis points in December 2015 and 2016.increased.
The average rate paid on interest bearing deposits remained relatively flat at 0.64%was 1.49% for 20162019 compared to 0.62%1.06% for 2015.2018 and reflects the impact of higher funding costs on interest bearing deposit offerings including savings and money market products.
The average rate on FHLB and other borrowings during 20162019 was 1.96%3.43% compared to 1.58%3.18% for the prior year. The 3825 basis point increase was primarily driven by changes in the valueimpact of the interest rate contracts hedging the value$600 million issuance of the FHLB and other borrowingsunsecured senior notes in August 2019 as well as the impact of the $700 million$1.2 billion issuance of subordinatedunsecured senior notes in April 2015 under the Global Bank Note program.June 2018.
The average rate on other short-term borrowings was 1.44% for 2016 compared to 1.31% for 2015 due to the impact
56


The following tables set forth the major components of net interest income and the related annualized yields and rates, as well as the variances between the periods caused by changes in interest rates versus changes in volumes.

Table 3
Consolidated Average Balance and Yield/ Rate Analysis
December 31, 2020December 31, 2019December 31, 2018
Average BalanceIncome/ExpenseYield/ RateAverage BalanceIncome/ ExpenseYield/RateAverage BalanceIncome/ ExpenseYield/Rate
(Dollars in Thousands)
Assets:
Interest earning assets:
Loans (1) (2) (3)$67,045,078 $2,698,114 4.02 %$64,275,473 $3,144,471 4.89 %$63,761,869 $2,960,170 4.64 %
Total debt securities – AFS5,825,301 58,876 1.01 8,520,287 168,031 1.97 11,390,313 222,627 1.95 
Debt securities – HTM (tax exempt) (3)500,695 15,953 3.19 624,907 22,594 3.62 787,453 27,550 3.50 
Debt securities – HTM (taxable)8,093,187 179,079 2.21 4,656,678 126,911 2.73 1,511,284 39,797 2.63 
Total debt securities - HTM8,593,882 195,032 2.27 5,281,585 149,505 2.83 2,298,737 67,347 2.93 
Trading account securities (3)203,913 3,964 1.94 110,995 2,953 2.66 122,132 3,212 2.63 
Securities purchased under agreements to resell (4)1,207,097 37,896 3.14 857,171 38,089 4.44 129,000 9,375 7.27 
Other (5)10,719,257 31,811 0.30 4,869,724 107,145 2.20 2,818,283 54,205 1.92 
Total earning assets93,594,528 3,025,693 3.23 83,915,235 3,610,194 4.30 80,520,334 3,316,936 4.12 
Noninterest earning assets:
Cash and due from banks888,146 973,779 691,166 
Allowance for credit losses(1,497,922)(950,306)(859,475)
Net unrealized gain (loss) on investment securities available for sale99,960 (76,200)(282,517)
Other noninterest earning assets8,923,422 10,430,914 9,506,529 
Total assets$102,008,134 $94,293,422 $89,576,037 
Liabilities:
Interest bearing liabilities:
Interest bearing demand deposits$13,649,238 54,570 0.40 $9,048,948 95,709 1.06 $7,950,561 48,599 0.61 
Savings and money market accounts36,073,927 168,737 0.47 28,546,260 354,286 1.24 26,247,253 224,009 0.85 
Certificates and other time deposits8,196,738 133,806 1.63 14,780,464 328,161 2.22 14,784,632 244,682 1.65 
Total interest bearing deposits57,919,903 357,113 0.62 52,375,672 778,156 1.49 48,982,446 517,290 1.06 
FHLB and other borrowings3,605,422 71,848 1.99 3,968,094 136,164 3.43 4,095,054 130,372 3.18 
Federal funds purchased and securities sold under agreements to repurchase (4)1,249,629 41,018 3.28 857,922 36,736 4.28 109,852 8,953 8.15 
Other short-term borrowings12,158 525 4.32 14,963 567 3.79 68,423 2,081 3.04 
Total interest bearing liabilities62,787,112 470,504 0.75 57,216,651 951,623 1.66 53,255,775 658,696 1.24 
Noninterest bearing deposits24,506,957 20,631,434 21,167,441 
Other noninterest bearing liabilities2,710,898 2,551,174 1,885,891 
Total liabilities90,004,967 80,399,259 76,309,107 
Shareholder’s equity12,003,167 13,894,163 13,266,930 
Total liabilities and shareholder’s equity$102,008,134 $94,293,422 $89,576,037 
Net interest income/net interest spread$2,555,189 2.48 %$2,658,571 2.64 %$2,658,240 2.88 %
Net interest margin2.73 %3.17 %3.30 %
Taxable equivalent adjustment44,665 51,538 51,662 
Net interest income$2,510,524 $2,607,033 $2,606,578 
(1)Loans include loans held for sale and nonaccrual loans.
(2)Interest income includes loan fees for rate calculation purposes.
(3)Yields are stated on a fully taxable equivalent basis assuming the tax rate in effect for each period presented.
(4)Yield/rate reflects impact of balance sheet offsetting. See Note 14, Securities Financing Activities.
(5)Includes federal funds sold, interest bearing deposits, interest bearing deposits with the Federal Reserve and other earning assets.

57

Table 3
Consolidated Average Balance and Yield/ Rate Analysis
 December 31, 2017 December 31, 2016 December 31, 2015
 Average Balance Income/Expense Yield/ Rate Average Balance Income/ Expense Yield/Rate Average Balance Income/ Expense Yield/Rate
 (Dollars in Thousands)
Assets:                 
Interest earning assets:                 
Loans (1) (2) (3)$60,419,711
 $2,521,613
 4.17% $61,505,935
 $2,303,017
 3.74% $60,176,687
 $2,221,093
 3.69%
Investment securities – AFS (tax exempt) (3)3,324
 264
 7.94
 10,728
 846
 7.89
 253,547
 10,446
 4.12
Investment securities – AFS (taxable)12,221,081
 224,543
 1.84
 11,345,365
 191,337
 1.69
 10,105,217
 185,323
 1.83
Total investment securities – AFS12,224,405
 224,807
 1.84
 11,356,093
 192,183
 1.69
 10,358,764
 195,769
 1.89
Investment securities – HTM (tax exempt) (3)957,310
 34,726
 3.63
 1,062,391
 34,535
 3.25
 1,128,080
 35,352
 3.13
Investment securities – HTM (taxable)163,162
 4,402
 2.70
 194,296
 4,408
 2.27
 230,933
 4,433
 1.92
Total investment securities - HTM1,120,472
 39,128
 3.49
 1,256,687
 38,943
 3.10
 1,359,013
 39,785
 2.93
Trading account securities (3)1,718,014
 27,358
 1.59
 3,714,155
 53,816
 1.45
 3,784,410
 50,936
 1.35
Other (4) (5)2,375,691
 40,277
 1.70
 3,508,368
 20,939
 0.60
 3,330,793
 5,622
 0.17
Total earning assets77,858,293
 2,853,183
 3.66
 81,341,238
 2,608,898
 3.21
 79,009,667
 2,513,205
 3.18
Noninterest earning assets:                 
Cash and due from banks918,995
     964,281
     974,956
    
Allowance for loan losses(840,359)     (834,310)     (714,157)    
Net unrealized gain (loss) on investment securities available for sale(113,230)     (5,749)     33,207
    
Other noninterest earning assets9,534,599
     9,598,900
     9,085,506
    
Total assets$87,358,298
     $91,064,360
     $88,389,179
    
Liabilities:                 
Interest bearing liabilities:                 
Interest bearing demand deposits$7,858,504
 27,206
 0.35
 $7,042,165
 16,639
 0.24
 $7,218,956
 12,011
 0.17
Savings and money market accounts24,924,647
 107,106
 0.43
 25,747,220
 99,567
 0.39
 24,155,771
 94,336
 0.39
Certificates and other time deposits12,804,395
 165,005
 1.29
 14,454,532
 188,209
 1.30
 12,989,759
 167,809
 1.29
Foreign office deposits
 
 
 104,039
 210
 0.20
 158,202
 322
 0.20
Total interest bearing deposits45,587,546
 299,317
 0.66
 47,347,956
 304,625
 0.64
 44,522,688
 274,478
 0.62
FHLB and other borrowings3,973,465
 93,814
 2.36
 4,226,225
 82,744
 1.96
 5,701,974
 89,988
 1.58
Federal funds purchased and securities sold under agreements to repurchase (5)58,624
 16,926
 28.87
 451,980
 21,165
 4.68
 807,677
 8,390
 1.04
Other short-term borrowings1,703,738
 26,424
 1.55
 3,778,752
 54,244
 1.44
 4,006,716
 52,442
 1.31
Total interest bearing liabilities51,323,373
 436,481
 0.85
 55,804,913
 462,778
 0.83
 55,039,055
 425,298
 0.77
Noninterest bearing deposits21,039,822
     20,556,608
     19,016,212
    
Other noninterest bearing liabilities1,959,306
     1,884,267
     1,965,046
    
Total liabilities74,322,501
     78,245,788
     76,020,313
    
Shareholder’s equity13,035,797
     12,818,572
     12,368,866
    
Total liabilities and shareholder’s equity$87,358,298
     $91,064,360
     $88,389,179
    
Net interest income/net interest spread  $2,416,702
 2.81%   $2,146,120
 2.38%   $2,087,907
 2.41%
Net interest margin    3.10%     2.64%     2.64%
Taxable equivalent adjustment  86,535
     78,439
     74,930
  
Net interest income  $2,330,167
     $2,067,681
     $2,012,977
  
(1)
Loans include loans held for sale and nonaccrual loans.
(2)
Interest income includes loan fees for rate calculation purposes.
(3)
Yields are stated on a fully taxable equivalent basis assuming the tax rate in effect for each period presented.
(4)
Includes federal funds sold, securities purchased under agreements to resell, interest bearing deposits, interest bearing deposits with the Federal Reserve and other earning assets.
(5)Yield/rate reflects impact of balance sheet offsetting. See Note 15, Securities Financing Activities.

Table 4

Volume and Yield/ Rate Variances (1)

2020 compared to 20192019 compared to 2018
Change due toChange due to
VolumeYield/RateTotalVolumeYield/RateTotal
(Dollars in Thousands, yields on a fully taxable equivalent basis)
Interest income on:
Total loans$130,797 $(577,154)$(446,357)$24,011 $160,290 $184,301 
Total debt securities available for sale(42,953)(66,202)(109,155)(56,584)1,988 (54,596)
Total debt securities held to maturity79,636 (34,109)45,527 84,510 (2,352)82,158 
Trading account securities1,968 (957)1,011 (296)37 (259)
Securities purchased under agreements to resell12,894 (13,087)(193)33,681 (4,967)28,714 
Other (2)63,976 (139,310)(75,334)44,198 8,742 52,940 
Total earning assets$246,318 $(830,819)$(584,501)$129,520 $163,738 $293,258 
Interest expense on:
Interest bearing demand deposits$35,045 $(76,184)$(41,139)$7,494 $39,616 $47,110 
Savings and money market accounts76,115 (261,664)(185,549)21,062 109,215 130,277 
Certificates and other time deposits(121,902)(72,453)(194,355)(69)83,548 83,479 
Total interest bearing deposits(10,742)(410,301)(421,043)28,487 232,379 260,866 
FHLB and other borrowings(11,511)(52,805)(64,316)(4,132)9,924 5,792 
Federal funds purchased and securities sold under agreements to repurchase14,182 (9,900)4,282 33,917 (6,134)27,783 
Other short-term borrowings(115)73 (42)(1,930)416 (1,514)
Total interest bearing liabilities(8,186)(472,933)(481,119)56,342 236,585 292,927 
Increase (decrease) in net interest income$254,504 $(357,886)$(103,382)$73,178 $(72,847)$331 
(1)The change in interest not solely due to volume or yield/rate is allocated to the volume column and yield/rate column in proportion to their relationship of the absolute dollar amounts of the change in each.
(2)Includes federal funds sold, interest bearing deposits, interest bearing deposits with the Federal Reserve and other earning assets.
58
Table 4
Volume and Yield/ Rate Variances (1)

 2017 compared to 2016 2016 compared to 2015
 Change due to Change due to
 Volume Yield/Rate Total Volume Yield/Rate Total
 (Dollars in Thousands, yields on a fully taxable equivalent basis)
Interest income on:           
Total loans$(41,294) $259,890
 $218,596
 $49,491
 $32,433
 $81,924
Total investment securities available for sale15,292
 17,332
 32,624
 17,903
 (21,489) (3,586)
Total investment securities held to maturity(4,468) 4,653
 185
 (3,094) 2,252
 (842)
Trading account securities(31,341) 4,883
 (26,458) (960) 3,840
 2,880
Other (2)(8,617) 27,955
 19,338
 316
 15,001
 15,317
Total earning assets$(70,428) $314,713
 $244,285
 $63,656
 $32,037
 $95,693
            
Interest expense on:           
Interest bearing demand deposits$2,108
 $8,459
 $10,567
 $(301) $4,929
 $4,628
Savings and money market accounts(3,260) 10,799
 7,539
 6,162
 (931) 5,231
Certificates and other time deposits(21,283) (1,921) (23,204) 19,062
 1,338
 20,400
Foreign office deposits(210) 
 (210) (109) (3) (112)
Total interest bearing deposits(22,645) 17,337
 (5,308) 24,814
 5,333
 30,147
FHLB and other borrowings(5,178) 16,248
 11,070
 (26,194) 18,950
 (7,244)
Federal funds purchased and securities sold under agreements to repurchase(32,139) 27,900
 (4,239) (5,141) 17,916
 12,775
Other short-term borrowings(31,876) 4,056
 (27,820) (3,091) 4,893
 1,802
Total interest bearing liabilities(91,838) 65,541
 (26,297) (9,612) 47,092
 37,480
Increase (decrease) in net interest income$21,410
 $249,172
 $270,582
 $73,268
 $(15,055) $58,213
(1)The change in interest not solely due to volume or yield/rate is allocated to the volume column and yield/rate column in proportion to their relationship of the absolute dollar amounts of the change in each.
(2)Includes federal funds sold, securities purchased under agreement to resell, interest bearing deposits, interest bearing deposits with the Federal Reserve and other earning assets.

Provision for LoanCredit Losses
The provision for loancredit losses is the charge to earnings that management determines to be necessary to maintain the allowance for loancredit losses at a sufficient level reflecting management's estimate of probable incurredexpected losses over the life of the portfolio. The Company adopted ASC 326 effective January 1, 2020, and recorded a net of tax increase to accumulated deficit of $150.2 million as of January 1, 2020 for the cumulative effect of adoption ASC 326.
2020 compared to 2019
Provision for credit losses was $966.1 million for 2020 compared to $597.4 million for 2019. For 2020, provision for credit losses was comprised of $965.8 million of provision for loan losses and $331 thousand of provision for HTM security losses. The increase in provision for loan losses in 2020 reflected an increase in expected losses over the life of the portfolio. The primary drivers of this increase was the impact of the COVID-19 pandemic on economic conditions which impacted the Company's economic forecast. During 2020, economic conditions deteriorated due to the impact of the COVID-19 health crisis. As a result, economic projections for gross domestic product declined dramatically and unemployment levels increased significantly with information related to the evolving impacts of the COVID-19 health crisis. Additionally, provision for loan losses was impacted by the higher reserves in the commercial portfolio due to downgrades in this portfolio.
2017The Company recorded net charge-offs of $392.2 million during 2020 compared to 2016$561.7 million during 2019. The decrease was due to a $54.5 million decrease in commercial, financial, and agricultural net charge-offs as well as an $86.4 million decrease in consumer direct net charge-offs and a $39.8 million decrease in consumer indirect net charge-offs.
Net charge-offs were 0.59% of average loans for 2020 compared to 0.88% of average loans for 2019.
2019 compared to 2018
Provision for loan losses was $287.7$597.4 million for 20172019 compared to $302.6$365.4 million of provision for loan losses for 2016.2018. The decreaseincrease in provision for loan losses for 20172019 was due in partprimarily attributable to a reduction in provision expense associated with improvementshigher losses within the consumer direct loan portfolio as well as an increase in the overall level of energyallowance on individually evaluated nonperforming loans rated special mention or lower, including loans classified as nonaccrual, during 2017, when compared to the negative credit quality indicators stemming from downgrades in the energy portfolio that occurred during 2016. Offsetting this decrease was the impact of $45 million in additional allowance forcommercial, financial and agricultural loan losses related to the impact of Hurricanes Harvey and Irma on the loan portfolio during 2017.portfolio.
The Company recorded net charge-offs of $283.2$561.7 million during 20172019 compared to $227.0$322.9 million during 2016. 2018. The increase was due to an $86.7 million increase in commercial, financial, and agricultural net charge-offs as well as a $110.6 million increase in consumer direct net charge-offs, a $22.7 million increase in credit card net charge-offs, and a $14.5 million increase in consumer indirect net charge-offs.
Net charge-offs were 0.47% (or 0.39% excluding net charge-offs on energy loans)0.88% of average loans for 20172019 compared to 0.37% (or 0.31% excluding net charge-offs on energy loans)0.51% of average loans for 2016.2018.
2016 compared to 2015
Provision for loan losses was $302.6 million for 2016 compared to $193.6 million of provision for loan losses for 2015. Provision for loan losses for 2016 was impacted by a decline in credit quality indicators driven by downgrades during 2016 in the commercial loan portfolio, primarily related to energy loans as well as an increase in charge-offs related to energy loans and consumer direct and indirect loans during 2016. The Company recorded net charge-offs of $227.0 million during 2016 compared to $116.0 million during 2015. Net charge-offs were 0.37% (or 0.31% excluding

net charge-offs on energy loans) of average loans for 2016 compared to 0.19% (or 0.20% excluding net charge-offs on energy loans) of average loans for 2015.
For further discussion and analysis of the allowance for loan losses, refer to the discussion of lending activities found later in this section. Also, refer to Note 4, 3, Loans and Allowance for Loan Losses,, in the Notes to the Consolidated Financial Statements for additional disclosures.
59

Noninterest Income
The following table presents the components of noninterest income.

Table 5
Noninterest Income
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Service charges on deposit accounts$222,110
 $214,294
 $216,248
Card and merchant processing fees128,129
 123,668
 112,818
Retail investment sales109,214
 102,982
 101,614
Investment banking and advisory fees103,701
 107,116
 105,235
Money transfer income101,509
 104,592
 93,437
Asset management fees40,465
 34,875
 33,194
Corporate and correspondent investment sales38,052
 24,689
 30,000
Mortgage banking income14,356
 21,496
 27,258
Bank owned life insurance17,108
 17,243
 18,662
Investment securities gains, net3,033
 30,037
 81,656
Other268,298
 274,982
 259,252
Total noninterest income$1,045,975
 $1,055,974
 $1,079,374
Table 5
2017Noninterest Income
Years Ended December 31,
202020192018
(In Thousands)
Service charges on deposit accounts$219,783 $250,367 $236,673 
Card and merchant processing fees192,096 197,547 174,927 
Investment banking and advisory fees138,096 83,659 77,684 
Investment services sales fees112,243 115,446 112,652 
Money transfer income106,564 99,144 91,681 
Mortgage banking income74,813 28,059 26,833 
Corporate and correspondent investment sales49,318 38,561 51,675 
Asset management fees48,101 45,571 43,811 
Bank owned life insurance20,149 17,479 17,822 
Investment securities gains, net22,616 29,961 — 
Other208,893 230,150 223,151 
Total noninterest income$1,192,672 $1,135,944 $1,056,909 
2020 compared to 20162019
Noninterest income was $1.0$1.2 billion for 2017,2020 and $1.1 billion for 2019, a slight decreaseincrease of $10.0 million compared to $1.1 billion reported in 2016.$56.7 million. The decreaseincrease in total noninterest income was driven by decreasesincreases in investment banking and advisory fees, money transfer income, mortgage banking income, investment securities gains and other noninterest income which were partially offset by increases in retail investment sales, asset management fees, and corporate and correspondent investment sales.sales partially offset by decreases in service charges on deposit accounts and other noninterest income.
Service charges on deposit accounts represent the Company's largest category of noninterest revenue. Service charges on deposit accounts were $222.1decreased to $219.8 million in 2017,2020, compared to $214.3$250.4 million in 2016.2019 driven by a general decline in consumer spending activity associated with the COVID-19 pandemic as well as the Bank implementing fee waivers to offer relief for those customers impacted by the COVID-19 pandemic.
Card and merchant processing fees represent income related to customers’ utilization of their debit and credit cards, as well as interchange income and merchants’ discounts. Card and merchant processing fees were $128.1$192.1 million in 2017, an increase2020, a decrease of $4.5$5.5 million compared to 2016.
Retail investment sales income is comprised of mutual fund and annuity sales income and insurance sales fees. Income from retail investment sales increased to $109.2 million in 2017, compared to $103.0 million in 2016 due to an increase of $12.6 million in income associated with securities products offset by a decrease of $7.2 million in fixed annuity income. Improved market conditions caused a shift in demand from insurance products such as fixed annuities towards securities products, such as variable annuities and mutual funds resulting in the overall increase.2019.
Investment banking and advisory fees primarily represent income from BSI. Income from investment banking and advisory fees decreasedincreased to $103.7$138.1 million in 20172020 compared to $107.1$83.7 million in 2016. The decrease was driven2019 primarily by a $10.0 million decrease in structuring fees and a $5.8 million decrease in fixed income brokerage commission, partially offset by an increase of $12.8 million in fees attributabledue to an increase in the volume of underwritingdebt capital markets activity in 20172020 compared to 2016.2019.

Investment services sales fees is comprised of mutual fund and annuity sales income and insurance sales fees. Income from investment services sales fees was $112.2 million in 2020, compared to $115.4 million in 2019.
Money transfer income represents income from the Parent's wholly owned subsidiary, BBVA Compass Payments,Transfer Holdings, Inc., which engages in money transfer services, including money transmission and foreign exchange services. Income from money transfer services decreasedincreased to $101.5$106.6 million in 20172020 compared to $104.6$99.1 million in 2016.
Asset management fees are fees generated from money management transactions executed with the Company through trusts, higher net worth customers and other long-term clients. Asset management fees increased to $40.5 million in 2017, compared to $34.9 million in 2016 due primarily to2019, driven by an increase in assets under managementtransaction volumes during the year.
Mortgage banking income for 2020 was $74.8 million compared to the same period$28.1 million in 2016.2019. Mortgage banking income is comprised of servicing income, guarantee fees and gains on sales of mortgage loans as well as fair value adjustments on mortgage loans held for sale, mortgage related derivatives and MSRs. The increase in mortgage banking income was driven by an increase of $17.6 million in fair value adjustments on mortgage loans held for sale, mortgage related derivatives and MSRs as well as $30.5 million increase in gains on sale of mortgage loans driven by increased production and sales income as lower market interest rates drove increased applications.
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Corporate and correspondent investment sales represents income generated through the sales of interest rate protection contracts to corporate customers and the sale of bonds and other services to the Company's correspondent banking clients. Income from corporate and correspondent investment sales increased to $38.1$49.3 million in 20172020 from $24.7$38.6 million in 2016. The primary drivers of the increase include a $6.5 million2019 primarily driven by an increase in foreign exchangecustomer interest rate income a $4.5 milliondue to an increase in interest rate contract incomesales as well as valuation adjustments on interest rate contracts.
Asset management fees are generated from money management transactions executed with the Company through trusts, higher net worth customers and a $2.3other long-term clients. Asset management fees increased to $48.1 million increase in bond trading.
Mortgage banking income for 2017 was $14.4 million2020, compared to $21.5$45.6 million in 2016. Mortgage banking income in 2017 included $25.0 million of origination fees and gains on sales of mortgage loans partially offset by losses of $10.2 million related to fair value adjustments on mortgage loans held for sale, mortgage related derivatives and MSRs. Mortgage banking income in 2016 included $25.3 million of origination fees and gains on sales of mortgage loans and losses of $3.8 million related to fair value adjustments on mortgage loans held for sale, mortgage related derivatives and MSRs. The decrease in mortgage banking income in 2017 compared to 2016 was primarily driven by relatively flat rates during 2017 as compared to 2016 which negatively impacted the valuation of mortgage loans held for sale, mortgage related derivatives and MSRs. In addition, mortgage production volume decreased slightly during 2017 compared to 2016.

2019.
BOLI represents income generated by the underlying investments maintained within each of the Company’s life insurance policies on certain key executives and employees. BOLI was $17.1$20.1 million in 20172020 compared to $17.2$17.5 million in 2016.2019.
Investment securities gains, net decreased to $3.0$22.6 million in 20172020 compared to $30.0 million in 2016.2019. See “—Investment Securities” for more information related to the investment securities sales.
Other income is comprised of income recognized that does not typically fit into one of the other noninterest income categories and includes primarily various fees associated with letters of credit, syndication, ATMs, investment services and foreign exchange fees. The gain (loss) associated with the sale of fixed assets is also included in other income. For 2017,2020, other income decreased by $6.7$21.3 million due in part to a $17.7$10.0 million residual value write down related to a commercial leasedecrease in syndication fees and a $16.1by an $11.2 million gain recognized during 2016 from the sale of loans not initially originated for saledecrease in the secondary market. Partially offsetting the decreases were a $9.3 million gain on the sale of merchant relationships, $10.9 million in fair value adjustments related to the SBIC investments,service and a $1.8 million gain on the termination of the FDIC loss share agreement.referral income with BBVA and its affiliates.
20162019 compared to 20152018
Noninterest income was $1.1 billion for both 20162019 and 2015,2018, a slight decreaseincrease of $23.4$79.0 million. The decreaseincrease in total noninterest income was driven by decreasesincreases in corporate and correspondent investment sales, mortgage banking income and investment securities gains which were partially offset by increases inservice charges on deposit accounts, card and merchant processing fees, money transfer income, investment banking and advisory fees, investment securities gains, and other noninterest income which were partially offset by a decrease in corporate and correspondent investment sales.
Service charges on deposit accounts were $214.3$250.4 million in 2016,2019, compared to $216.2$236.7 million in 2015.2018 due to continued customer account growth in 2019 when compared to 2018.
Card and merchant processing fees were $123.7$197.5 million in 2016,2019, an increase of $10.9$22.6 million compared to 20152018. Growth in the number of accounts as well as an increase in current customers' spending volumes contributed to the increase in interchange income.
Income from investment services sales fees was $115.4 million in 2019, compared to $112.7 million in 2018.
Income from money transfer services increased to $99.1 million in 2019 compared to $91.7 million in 2018 driven by a $4.1 million increase related to Simple and a $5.9 millionan increase in debit card interchange and merchant services.transaction volumes during the year.
Income from investment banking and advisory fees increased to $107.1$83.7 million in 20162019 compared to $105.2$77.7 million in 2015.

Income from money transfer services increased to $104.6 million2018 primarily driven by an increase in 2016 compared to $93.4 million in 2015 due to higher transaction volume.
Income from retail investment sales increased to $103.0 million in 2016, compared to $101.6 million in 2015. the volume of underwriting activity.
Asset management fees increased to $34.9$45.6 million in 2016,2019, compared to $33.2$43.8 million in 2015.2018.
Income from corporate and correspondent investment sales decreased to $24.7$38.6 million in 20162019 from $30.0$51.7 million in 2015.2018. The primary drivers of the decrease includewere a $4.0 million decrease in income related to a decline in the sales of interest rate contracts due to the economic environment during the year and a $2.8 million decrease related to thecontract sales driven by less demand as interest rates have declined in 2019 as well as valuation changes in U.S. Treasury securities held to hedge market movements in the MSR asset.adjustments on interest rate contracts.
Mortgage banking income for the year ended December 31, 20162019 was $21.5$28.1 million compared to $27.3$26.8 million in 2015. Mortgage banking income in 2016 included $25.3 million of origination fees and gains on sales of mortgage loans partially offset by losses of $3.8 million related to fair value adjustments on mortgage loans held for sale, mortgage related derivatives and MSRs. Mortgage banking income in 2015 included $35.5 million of origination fees and gains on sales of mortgage loans and losses of $7.0 million related to fair value adjustments on mortgage loans held for sale, mortgage related derivatives and MSRs. The decrease in mortgage banking income in 2016 compared to 2015 was primarily driven by decreased mortgage production volume during 2016 compared to 2015.2018.
BOLI was $17.2$17.5 million in 20162019 compared to $18.7$17.8 million in 2015.2018.
Investment securities gains, net decreasedincreased to $30.0 million in 20162019 compared to $81.7 millionnone in 2015.2018. See “—Investment Securities” for more information related to the investment securities sales.
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For 2016,2019, other income increased by $15.7$7.0 million due in part to ana $17.9 million increase in the value of approximately $11.2the SBIC investments, and a $7.9 million increase in syndication fees. The increase was also attributable tofees partially offset by a $7.7$21.0 million increase related to the prepayment of FHLB advancesdecrease in service and other borrowings. During 2016, the Company terminated approximately $605 million FHLB advances resulting in a $295 thousand net loss compared to an $8.0 million net loss in 2015 related to the prepayment of approximately $1.1 billion FHLB advances.referral income with BBVA and its affiliates.
Noninterest Expense
The following table presents the components of noninterest expense.

Table 6
Noninterest Expense
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Salaries, benefits and commissions$1,131,971
 $1,119,676
 $1,081,475
Professional services263,490
 242,206
 218,584
Equipment247,891
 242,273
 232,050
Net occupancy166,693
 160,997
 161,035
Money transfer expense65,790
 67,474
 60,350
FDIC insurance64,890
 80,070
 64,072
Marketing52,220
 50,549
 41,778
Communications20,554
 21,046
 22,527
Amortization of intangibles10,099
 16,373
 39,208
FDIC indemnification expense22
 3,984
 55,129
Goodwill impairment
 59,901
 17,000
Total securities impairment242
 130
 1,660
Other287,725
 238,843
 219,985
Total noninterest expense$2,311,587
 $2,303,522
 $2,214,853
Table 6

Noninterest Expense
2017
Years Ended December 31,
202020192018
(In Thousands)
Salaries, benefits and commissions$1,159,561 $1,181,934 $1,154,791 
Professional services306,873 292,926 277,154 
Equipment267,547 256,766 257,565 
Net occupancy163,125 166,600 166,768 
Money transfer expense74,755 68,224 62,138 
Marketing40,130 55,164 48,866 
FDIC insurance34,954 27,703 67,550 
Communications21,759 21,782 30,582 
Goodwill impairment2,185,000 470,000 — 
Other308,014 324,981 284,546 
Total noninterest expense$4,561,718 $2,866,080 $2,349,960 
2020 compared to 20162019
Noninterest expense was $2.3$4.6 billion for both 2017 and 2016, a slight2020, an increase of $8.1 million$1.7 billion compared to 2016. The increase$2.9 billion reported in noninterest2019. Noninterest expense wasincreased primarily attributabledue to goodwill impairment along with increases in professional services, money transfer expense, and FDIC insurance offset in part by decreases in marketing and other noninterest expense which were partially offset by decreases in FDIC insurance, amortization of intangibles, FDIC indemnification expense, and goodwill impairment.expense.
Salaries, benefits and commissions expense is comprised of salaries and wages in addition to other employee benefit costs and represents the largest components of noninterest expense. Salaries, benefits and commissions expense was $1.1$1.2 billion in 2017, an increase of $12.3 million when compared to 2016.both 2020 and 2019.
Professional services expense represents fees incurred for the various support functions, which includes legal, consulting, outsourcing and other professional related fees. Professional services expense increased by $21.3$13.9 million in 20172020 to $263.5$306.9 million compared to 2016 due to2019 primarily driven by an increase of approximately $11.6 million of contractor services, approximately $8.6$8.9 million increase related toin outsourcing and consulting,professional services paid to BBVA and ana $3.7 million increase of approximately $5.0 million related to debit card fees which is driven by transaction volume. Partially offsetting the increases was credit card processing which decreased by approximately $11.7 million, primarily due to the completed migration of Simple's customer platform which occurred during 2016.in other professional services.
Money transfer expense represents expense from the Parent's wholly owned subsidiary, BBVA Compass Payments,Transfer Holdings, Inc., which engages in money transfer services, including money transmission and foreign exchange services. Money transfer expense decreasedincreased to $65.8$74.8 million in 20172020 compared to $67.5$68.2 million in 2016.2019 driven by an increase in transaction volumes during the year.
Marketing decreased $15.0 million to $40.1 million in 2020 compared to $55.2 million in 2019. Approximately $2.1 million of the decrease was related to rebranding costs incurred as a result of the global rebranding strategy in 2019. The decrease was also driven by lower costs associated with direct mail investments and broadcast media and production costs.
FDIC insurance was $64.9$35.0 million in 20172020 compared to $80.1$27.7 million in 2016.2019. The decrease in FDIC insuranceprimary driver of the increase was due to reductions in higher risk concentrations, improvementsa decline in credit quality and improvementsmetrics as well as a shift in the balance sheet liquidity ratio.maturity dates of certain long term debt.
Amortization of intangibles decreased by $6.3 million to $10.1Communications was $21.8 million in 2017 due to the lower levelboth 2020 and 2019.
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Goodwill impairment was $2.2 billion in 20172020 compared to 2016.
FDIC indemnification expense, which represents the amortization of changes in the FDIC indemnification asset stemming from changes in credit expectations of covered loans, was $22 thousand in 2017 compared to $4.0$470 million in 2016. On July, 12, 2017, the Company terminated the loss share agreement with the FDIC ahead of the contractual maturity. Under the terms of the agreement, the Company made a net payment of $132 million to the FDIC in July as consideration for early termination of the shared-loss agreement and settlement of the FDIC indemnification liability. Refer to Note 16, Commitments, Contingencies and Guarantees, in the Notes to the Consolidated Financial Statements for additional discussion.
There was no goodwill impairment in 2017 compared to $59.9 million of goodwill impairment related to the Simple reporting unit in 2016.2019. Refer to "—Goodwill" and Note 8, 7, Goodwill in the Notes to the Consolidated Financial Statements for further details.
Other noninterest expense represents postage, supplies, subscriptions, provision for unfunded commitments and gains and losses on the sales and write-downs of OREO as well as other OREO associated expenses. Other noninterest expense increaseddecreased in 20172020 to $287.7$308.0 million compared to $238.8$325.0 million in 2016.2019. The increasedecrease was due in partprimarily attributable to a $15.2$15.0 million decreased in item processing fees, $14.6 million decrease in travel expenses, $20.6 million decrease in business development and a $17.6 million decrease in legal reserves offset by a $72.0 million increase in provision for unfunded commitments and letters of credit and a $6.6 million increase in legal reserves. See Note 16, Commitments, Contingencies and Guarantees, in the Notes to the Consolidated Financial Statements for additional discussion.commitments.
20162019 compared to 20152018
Noninterest expense was $2.3$2.9 billion for 2016,2019, an increase of $88.7$516.1 million compared to 2015.$2.3 billion reported in 2018. The increase in noninterest expense was primarily attributable to increases in salaries, benefits and commissions, professional services, FDIC insurance, money transfer expense, marketing, goodwill impairment, and other noninterest expense which were partially offset in part by decreases in amortization of intangiblesFDIC insurance and FDIC indemnification expense.communications.
Salaries, benefits and commissions expense was $1.1$1.2 billion in 2016,2019, an increase of $38.2$27.1 million when compared to 2015.2018. The increase was largely attributable to increases in full time salaries due in part to a $19.7 million increase in incentive expense during 2016 related to the

acceleration of incentive and restricted stock expense following the removal of future service conditionannual merit increases as well as an increase of approximately $24.8 million related to additional headcount within full time salaried employees.in incentive expenses.
Professional services expense increased by $23.6$15.8 million in 20162019 to $242.2$292.9 million compared to 20152018 due to an $8.0 million increase of approximately $10.8 million ofin outsourcing and other professional services approximately $7.7paid to BBVA, a $3.4 million increase in bankcard fees, and a $3.3 million increase in services related to credit card processing and debit card fees and an increase of approximately $3.9 million of contractor services.reporting.
Money transfer expense increased to $67.5$68.2 million in 20162019 compared to $60.4$62.1 million in 2015 due to higher2018 driven by an increase in transaction volumes during 2016.the year.
Marketing increased $6.3 million to $55.2 million in 2019 compared to $48.9 million in 2018. Approximately $2.1 million of the increase was related to rebranding costs incurred as a result of the global rebranding strategy. The increase was also driven by higher costs associated with digital sales initiatives and performance media channels.
FDIC insurance was $80.1$27.7 million in 20162019 compared to $64.1$67.6 million in 2015.2018. The increaseprimary driver of the decrease was the elimination of the Large Bank FDIC surcharge which resulted in FDIC insuranceapproximately $31.3 million less expense in 2019.
Communications decreased to $21.8 million in 2019 compared to $30.6 million in 2018. The primary driver of the decrease was driven bydue to a change in the factors used to calculate the assessment, including a new FDIC assessment rate in 2016.telecommunication services providers.
Marketing expense increased by $8.8 million to $50.5 million in 2016 due primarily to BBVA's sponsorship of the NBA and an increase in Internet-based marketing related to Simple.
Amortization of intangibles decreased by $22.8 million to $16.4 million in 2016 due to the lower level of intangible assets in 2016 compared to 2015.
FDIC indemnification expense was $4.0 million in 2016 compared to $55.1 million in 2015. The decrease in 2016 was driven by the continued runoff of the covered loan portfolio.
Goodwill impairment related to the SimpleCorporate and Investment Banking reporting unit was $59.9$470.0 million in 20162019 compared to $17.0 millionno goodwill impairment in 2015.2018. Refer to "—Goodwill" and Note 8, 7, Goodwill in the Notes to the Consolidated Financial Statements for further details.
Other noninterest expense increased in 20162019 to $238.8$325.0 million compared to $220.0$284.5 million in 2015.2018. The increase was primarily attributable to an $18.6 million increase in provision for unfunded commitments as well as a $16.3 million increase in fraud related to the civil money penalty imposed by the FRB on BSI in December 2016. See Note 16, Commitments, Contingencies and Guarantees, in the Notes to the Consolidated Financial Statements for additional discussion.charges.
Income Tax Expense
The Company’s income tax expense totaled $316.1$37.0 million, $146.0$126.0 million and $176.5$184.7 million for 2017, 2016,2020, 2019, and 2015,2018, respectively. The effective tax rate was 40.7%(2.0)%, 28.2%45.1%, and 25.8%19.5% for 2017, 20162020, 2019 and 2015,2018, respectively.
The increase in the effective tax rate for 20172020 compared to 20162019 was primarily drivenimpacted by a $121.2 million charge associated with the revaluation of the Company's net deferred income tax assets dueunfavorable permanent difference related to the enactment of the Tax Cuts and Jobs Act in December 2017.goodwill impairment.
The increase in the effective tax rate in 20162019 compared to 20152018 was primarily driven by thelower net income combined with an unfavorable permanent difference related to goodwill impairment recognized in 2016.impairment.
63

Refer to Note 19,18, Income Taxes, in the Notes to the Consolidated Financial Statements for a reconciliation of the effective tax rate to the statutory tax rate and a discussion of uncertain tax positions and other tax matters.
Business Segment Results
The Company reports on four business segments: Commercial Banking and Wealth, Retail Banking, Corporate and Investment Banking, and Treasury. Additional detailed financial information on each business segment is included in Note 22, Segment Information, in the Notes to the Consolidated Financial Statements. Results of the Company’s business segments are based on the Company’s lines of business and internal management accounting policies that have been developed to reflect the underlying economics of the business. The structure and accounting practices are specific to the Company; therefore, the financial results of the Company’s business segments are not necessarily comparable with similar information for other financial institutions.
The Company employs an FTP methodology at the business segment level in the determination of net interest income earned primarily on loans and deposits. This methodology is a matching fund concept whereby the lines of business

that are fund providers are credited and those that are fund users are charged based on maturity, prepayment and/or repricing characteristics applied on an instrument level. The intent of the FTP methodology is to transfer interest rate risk from the business segments by providing matched duration funding of assets and liabilities. Matching duration allocates interest income and expense to each segment so its resulting net interest income is insulated from interest rate risk.
Revenue is recorded in the business segment responsible for the related product or service. Fee sharing is recorded to allocate portions of such revenue to other business segments involved in selling to, or providing services to, customers. Results of operations for the business segments reflect these fee sharing allocations. In addition, the financial results of the business segments include allocations for shared services and operations expenses.
The development and application of these methodologies is a dynamic process. Accordingly, prior period financial results have been revised to reflect management accounting enhancements and changes in the Company's organizational structure. The 2016 and 2015 segment information has been revised to conform to the 2017 presentation.
Net income by business segment is summarized in the following table:
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Commercial Banking and Wealth$403,200
 $384,176
 $355,304
Retail Banking44,218
 76,823
 69,997
Corporate and Investment Banking128,553
 69,895
 79,063
Treasury9,039
 12,269
 62,102
Corporate Support and Other(124,224) (171,640) (59,108)
Net income$460,786
 $371,523
 $507,358

Commercial Banking and Wealth
The following table contains selected financial data for the Commercial Banking and Wealth segment:
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Net interest income$1,114,619
 $1,140,639
 $1,025,130
Allocated provision for loan losses70,748
 124,054
 88,882
Noninterest income209,261
 204,387
 204,956
Noninterest expense632,824
 629,931
 594,582
Net income before income tax expense620,308
 591,041
 546,622
Income tax expense217,108
 206,865
 191,318
Net income$403,200
 $384,176
 $355,304

Comparison of 2017 with 2016
Net income was $403.2 million for 2017, an increase of $19.0 million compared to net income of $384.2 million for 2016 primarily driven by a decrease in allocated provision for loan losses offset in part by a decrease in net interest income.
Net interest income in 2017 decreased $26.0 million compared to the prior year as a result of decreases in spreads on earnings assets as well as deposits and borrowed funds.

Allocated provision for loan losses decreased $53.3 million from 2016 to 2017 primarily driven by improvements in credit quality within this business segment.
Comparison of 2016 with 2015
Net income was $384.2 million for 2016, an increase of $28.9 million compared to net income of $355.3 for 2015 primarily driven by an increase in net interest income offset by increases in the allocated provision for loan losses and noninterest expense.
Net interest income in 2016 increased $115.5 million compared to the prior year as a result of an increase in the spread on earning assets due to higher yields on loans driven primarily by the origination of higher yielding loans as well as the impact of the higher benchmark interest rates, as well as lower funding spreads on deposits.
Allocated provision for loan losses increased $35.2 million from 2015 to 2016 primarily driven by an increase in charge-offs.
Noninterest income for 2016 of $204.4 million in 2016 remained flat compared to the prior year.
Noninterest expense increased to $629.9 million in 2016 compared to $594.6 million in 2015 driven primarily by increases in allocated expenses and FDIC insurance.
Retail Banking
The following table contains selected financial data for the Retail Banking segment:
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Net interest income$947,687
 $905,460
 $828,335
Allocated provision for loan losses171,949
 96,428
 46,636
Noninterest income457,216
 457,975
 469,430
Noninterest expense1,164,927
 1,148,818
 1,143,441
Net income before income tax expense68,027
 118,189
 107,688
Income tax expense23,809
 41,366
 37,691
Net income$44,218
 $76,823
 $69,997
Comparison of 2017 with 2016
Net income was $44.2 million for 2017, a decrease of $32.6 million compared to net income of $76.8 million for 2016 primarily due to higher levels of allocated provision for loan losses and noninterest expense offset in part by an increase in net interest income.
Net interest income in 2017 increased $42.2 million compared to the prior year as a result of an increase in funding incentive credits allocated to the segments offset by a decrease in the spread on deposits and borrowed funds.
Allocated provision for loan losses increased $75.5 million from 2016 to 2017 primarily driven by an increase in loans as well as an increase in consumer charge-offs. Allocated provision for loan losses was also impacted by the additional allowance for loan losses related to Hurricanes Harvey and Irma.
Noninterest expense increased $16.1 million to $1.2 billion in 2017 compared to $1.1 billion in 2016 driven primarily by an increase in allocated expenses of $13.7 million.

Comparison of 2016 with 2015
Net income was $76.8 million for 2016, an increase of $6.8 million compared to net income of $70.0 million for 2015 primarily driven by an increase in net interest income offset by an increase in the allocated provision for loan losses and a decrease in noninterest income.
Net interest income in 2016 increased $77.1 million compared to the prior year as a result of an increase in the spread on deposits and borrowed funds.
Allocated provision for loan losses increased $49.8 million from 2015 to 2016 primarily driven by an increase in charge-offs.
Noninterest income decreased $11.5 million to $458.0 million in 2016 compared to $469.4 million in 2015 due primarily to an $11.7 million decrease in fee income.
Corporate and Investment Banking
The following table contains selected financial data for the Corporate and Investment Banking segment:
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Net interest income$158,000
 $158,347
 $173,840
Allocated provision for loan losses6,906
 56,963
 58,337
Noninterest income195,434
 187,782
 165,656
Noninterest expense148,754
 181,635
 159,524
Net income before income tax expense197,774
 107,531
 121,635
Income tax expense69,221
 37,636
 42,572
Net income$128,553
 $69,895
 $79,063
Comparison of 2017 with 2016
Net income was $128.6 million for 2017, compared to net income of $69.9 million for 2016. The increase in net income of $58.7 million was primarily driven by decreases in allocated provision for loan losses and noninterest expense as well as an increase in noninterest income.
Allocated provision for loan losses decreased $50.1 million from 2016 due in part to improvements in credit quality primarily related to energy loans.
Noninterest income increased $7.7 million from 2016 to 2017 due to a $3.1 million increase in shared revenue and incentive credits as well as a $4.5 million increase in fee income.
Noninterest expense decreased $32.9 million from the prior year primarily related to the civil money penalty imposed by the FRB on BSI that was reflected in the 2016 financial data.
Comparison of 2016 with 2015
Net income was $69.9 million for 2016, compared to net income of $79.1 million for 2015. The decrease in net income of $9.2 million was primarily driven by a decrease in net interest income and an increase in noninterest expense partially offset by an increase in noninterest income.
Net interest income of $158.3 million in 2016 decreased from $173.8 million in 2015 as a result of a decrease in net spread income driven by a decrease in average earning assets, due in part to lower average loan balances.
Noninterest income increased $22.1 million from 2015 to 2016 primarily due to a $10.4 million increase in shared revenue and incentive credits as well as an $11.7 million increase in fee income.

Noninterest expense increased $22.1 million from the prior year primarily related to the civil money penalty imposed by the FRB on BSI in December 2016.
Treasury
The following table contains selected financial data for the Treasury segment:
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Net interest income (expense)$26,753
 $(14,257) $24,221
Allocated provision for loan losses
 
 
Noninterest income12,074
 54,228
 91,439
Noninterest expense24,921
 21,096
 20,119
Net income before income tax expense13,906
 18,875
 95,541
Income tax expense4,867
 6,606
 33,439
Net income$9,039
 $12,269
 $62,102
Comparison of 2017 with 2016
Net income was $9.0 million for 2017, compared to net income of $12.3 million for 2016. The decrease in net income of $3.2 million was primarily driven by a decrease in noninterest income offset by an increase in net interest income.
Net interest income increased $41.0 million compared to the prior year related to an increase in the spread on deposits and borrowed funds of $38.1 million.
Noninterest income in 2017 decreased $42.2 million compared to the prior year due primarily to a decrease in investment securities gains.
Comparison of 2016 with 2015
Net income was $12.3 million for 2016, compared to net income of $62.1 million for 2015. The decrease in net income of $49.8 million was primarily driven by decreases in net interest income and noninterest income.
Net interest income decreased $38.5 million compared to the prior year related to a decrease in the spread on earning assets.
Noninterest income in 2016 decreased $37.2 million compared to the prior year due primarily to a decrease in investment securities gains.


Analysis of Financial Condition
A review of the Company’s major balance sheet categories is presented below.
Federal Funds Sold, Securities Purchased Under Agreements to Resell and Interest Bearing Deposits
Federal funds sold, securities purchased under agreements to resell and interest bearing deposits totaled $13.4 billion at December 31, 2020, compared to $5.8 billion at December 31, 2019. The increase was primarily driven by a $7.4 billion increase in interest bearing deposits with the Federal Reserve.
Trading Account Assets
The following table details the composition of the Company’s trading account assets.

Table 7
Trading Account Assets
 December 31,
 2017 2016
 (In Thousands)
Trading account assets:   
U.S. Treasury and other U.S. government agencies securities$74,195
 $2,820,797
State and political subdivisions securities557
 219
Other debt securities79
 4,120
Interest rate contracts133,516
 290,238
Foreign exchange contracts12,149
 28,367
Other trading assets
 859
Total trading account assets$220,496
 $3,144,600
Table 7
Trading Account Assets
December 31,
20202019
(In Thousands)
Trading account assets:
U.S. Treasury and other U.S. government agencies securities$109,142 $137,637 
Interest rate contracts616,566 313,573 
Foreign exchange contracts36,741 22,766 
Total trading account assets$762,449 $473,976 
Trading account assets decreased $2.9 billionincreased $288 million to $220$762 million at December 31, 2017.2020. The decreaseincrease in trading account assets primarily related to a decreaseincreases in U.S. Treasury securities held by BSI.interest rate derivative contracts.
InvestmentDebt Securities
The composition of the Company’s investmentdebt securities portfolio reflects the Company’s investment strategy of maximizing portfolio yields commensurate with risk and liquidity considerations. The primary objectives of the Company’s investment strategy are to maintain an appropriate level of liquidity and provide a tool to assist in controlling the Company’s interest rate sensitivity position while at the same time producing adequate levels of interest income. The Company’s investmentdebt securities are classified into one of three categories based upon management’s intent to hold the investmentdebt securities: (i) investmentdebt securities available for sale, (ii) investmentdebt securities held to maturity or (iii) trading account assets and liabilities.
For additional financial information regarding the Company’s investmentdebt securities, see Note 3, Investment2, Debt Securities Available for Sale and InvestmentDebt Securities Held to Maturity, in the Notes to the Consolidated Financial Statements.

64

The following table reflects the carrying amount of the investmentdebt securities portfolio at the end of each of the last three years.
Table 8
Table 8
Composition of Investment Securities Portfolio
 December 31,
 2017 2016 2015
 (In Thousands)
Investment securities available for sale (at fair value):     
Debt securities:     
U.S. Treasury and other U.S. government agencies$4,204,438
 $2,374,331
 $3,211,492
Agency mortgage-backed securities2,812,800
 3,763,338
 4,590,262
Agency collateralized mortgage obligations5,200,011
 5,098,928
 2,705,256
States and political subdivisions2,383
 8,641
 15,887
Equity securities (1)
464,155
 419,817
 527,623
Total securities available for sale$12,683,787
 $11,665,055
 $11,050,520
Investment securities held to maturity (at amortized cost):     
Non-agency collateralized mortgage obligations$64,140
 $83,087
 $103,947
Asset-backed securities9,308
 15,118
 24,011
States and political subdivisions (2)911,393
 1,040,716
 1,128,240
Other61,252
 64,296
 66,478
Total securities held to maturity$1,046,093
 $1,203,217
 $1,322,676
Total investment securities$13,729,880
 $12,868,272
 $12,373,196
Composition of Debt Securities Portfolio
(1)
Includes $450 million, $403 million and $503 million at December 31, 2017, 2016 and 2015, respectively, of FHLB and Federal Reserve stock carried at par.
December 31,
202020192018
(In Thousands)
Debt securities available for sale (at fair value):
U.S. Treasury and other U.S. government agencies$2,146,904 $3,127,525 $5,431,467 
Agency mortgage-backed securities865,648 1,325,857 2,129,821 
Agency collateralized mortgage obligations2,731,731 2,781,125 3,418,979 
States and political subdivisions636 798 949 
Total debt securities available for sale$5,744,919 $7,235,305 $10,981,216 
Debt securities held to maturity (at amortized cost):
U.S. Treasury and other U.S. government agencies$1,291,900 $1,287,049 $— 
Agency mortgage-backed securities570,115 — — 
Collateralized mortgage obligations:
Agency8,144,522 4,846,862 2,089,860 
Non-agency29,186 37,705 46,834 
Asset-backed securities and other48,790 52,355 61,304 
States and political subdivisions (1)467,610 573,075 687,615 
Total debt securities held to maturity$10,552,123 $6,797,046 $2,885,613 
Total debt securities$16,297,042 $14,032,351 $13,866,829 
(1)Represents private placement transactions underwritten as loans but meeting the definition of a security within ASC Topic 320, Investments – Debt Securities, at origination. Additionally, the Company recorded an allowance of $2 million, at December 31, 2020, which is not included in the table above.
(2)Represents private placement transactions underwritten as loans but meeting the definition of a security within ASC Topic 320, Investments – Debt and Equity Securities at origination.
As of December 31, 2017,2020, the securities portfolio included $12.7$5.7 billion in available for sale debt securities and $1.0$10.6 billion in held to maturity debt securities. Approximately 92%97% of the total debt securities portfolio was backed by government agencies or government-sponsored entities.
During 20172020 and 2016,2019, the Company received proceeds of $210.9$863.7 million and $1.8$2.4 billion, respectively, related to the sale of U.S. Treasury securities, agency collateralized mortgage obligations, and other U.S. government agency mortgage-backed securities classified as available for sale which resulted in net gains of $3.0$22.6 million and $30.0 million, respectively. There were no sales of debt securities during 2018.
During 2015, theThe Company received proceeds of $3.4also purchased approximately $5.0 billion, related to the sale$4.4 billion and $1.2 billion of U.S. Treasury securities, and other U.S. government agency securities, mortgage-backed securities, agency collateralized mortgage obligations and states and political subdivisionssubdivision securities classified as available for sale which resulted in net gains of $81.7 million. Included in these proceeds received were approximately $263 million of state and political subdivisions and $287 million of mortgage-backed securities and collateralized mortgage obligations that the Company sold as part of its liquidity management strategy and due to LCR requirements.
The Company recognized $242 thousand in OTTI charges in 2017 compared to $130 thousand and $1.7 million in 2016 and 2015, respectively. While all securities are reviewed by the Company for OTTI, the securities primarily impacted by credit impairment are held to maturity non-agency collateralized mortgage obligations. Refer to Note 3, Investment Securities Available for Saleduring 2020, 2019 and Investment Securities Held to Maturity, in the Notes to the Consolidated Financial Statements for further details.2018, respectively.

65

The maturities and weighted average yields of the investmentdebt securities available for sale and the investmentdebt securities held to maturity portfolios at December 31, 20172020 are presented in the following table. Maturity data is calculated based on the next re-pricing date for debt securities with variable rates and remaining contractual maturity for securities with fixed rates. For other mortgage-backed securities excluding pass-through securities, the maturity was calculated using weighted average life. Taxable equivalent adjustments, using a 3521 percent tax rate, have been made in calculating yields on tax-exempt obligations.

Table 9
Investment Securities Maturity Schedule
 Maturing
 Within One Year After One But Within Five Years After Five But Within Ten Years After Ten Years
 Amount Yield Amount Yield Amount Yield Amount Yield
 (Dollars in Thousands)
Investment securities available for sale (at fair value):            
U.S. Treasury and other U.S. government agencies$209,458
 0.59% $1,565,281
 1.15% $1,574,081
 1.34% $855,618
 1.24%
Agency mortgage-backed securities5,504
 1.24
 102,316
 1.74
 64,319
 1.88
 2,640,661
 1.36
Agency collateralized mortgage obligations43
 3.67
 3,551
 2.24
 64,862
 1.70
 5,131,555
 1.34
States and political subdivisions1,278
 6.96
 
 
 1,105
 3.87
 
 
Equity securities (1)
 
 
 
 
 
 464,155
 1.71
Total$216,283
 

 $1,671,148
 

 $1,704,367
 

 $9,091,989
 

                
Investment securities held to maturity (at amortized cost):          
Non-agency collateralized mortgage obligations$90
 3.61% $1,758
 7.40% $
 % $62,292
 3.07%
Asset-backed securities
 
 
 
 17
 2.14
 9,291
 1.79
States and political subdivisions102,858
 1.59
 190,487
 2.54
 214,188
 2.50
 403,860
 2.69
Other
 
 
 
 
 
 61,252
 1.42
Total$102,948
 

 $192,245
 

 $214,205
 

 $536,695
 

Total securities$319,231
   $1,863,393
   $1,918,572
   $9,628,684
  
Table 9
(1)Equity securities are included in the maturing after ten years category.
Debt Securities Maturity Schedule
Maturing
Within One YearAfter One But Within Five YearsAfter Five But Within Ten YearsAfter Ten Years
AmountYieldAmountYieldAmountYieldAmountYield
(Dollars in Thousands)
Debt securities available for sale (at fair value):
U.S. Treasury and other U.S. government agencies$300,073 0.28 %$1,443,242 1.57 %$5,783 2.55 %$397,806 1.10 %
Agency mortgage-backed securities7,038 1.86 49,488 2.18 107,145 2.32 701,977 1.28 
Agency collateralized mortgage obligations15 3.71 11,346 1.94 38,097 2.08 2,682,273 1.08 
States and political subdivisions— — 636 4.74 — — — — 
Total$307,126 $1,504,712 $151,025 $3,782,056 
Debt securities held to maturity (at amortized cost):
U.S. Treasury and other U.S. government agencies$— — %$1,291,900 2.11 %$— — %$— — %
Agency mortgage-backed securities— — — — — — 570,115 0.77 
Collateralized mortgage obligations:
Agency— — — — — — 8,144,522 1.60 
Non-agency702 4.52 — — 3,843 0.62 24,641 1.21 
Asset-backed and other securities— — — — 75 0.31 48,715 1.19 
States and political subdivisions20,224 1.77 109,864 2.60 272,898 2.69 64,624 4.16 
Total$20,926 $1,401,764 $276,816 $8,852,617 
Total securities$328,052 $2,906,476 $427,841 $12,634,673 
Lending Activities
The Company groups its loans into portfolio segments based on internal classifications reflecting the manner in which the allowance for loan losses is established and how credit risk is measured, monitored and reported. Commercial loans are comprised of commercial, financial and agricultural, real estate-construction, and commercial real estate–mortgage loans. Consumer loans are comprised of residential real-estate mortgage, equity lines of credit, equity loans, credit cards, consumer direct and consumer indirect loans.
The Company also had a portfolio
66


The Loan Portfolio table presents the classifications by major category at December 31, 2017,2020, and for each of the preceding four years.
Table 10
Table 10
Loan Portfolio
 December 31,
 2017 2016 2015 2014 2013
 (In Thousands)
Commercial loans:         
Commercial, financial and agricultural$25,749,949
 $25,122,002
 $26,022,374
 $23,828,537
 $20,209,209
Real estate – construction2,273,539
 2,125,316
 2,354,253
 2,154,652
 1,736,348
Commercial real estate – mortgage11,724,158
 11,210,660
 10,453,280
 9,877,206
 9,106,329
Total commercial loans$39,747,646
 $38,457,978
 $38,829,907
 $35,860,395
 $31,051,886
Consumer loans:         
Residential real estate – mortgage$13,365,747
 $13,259,994
 $13,993,285
 $13,922,656
 $12,706,879
Equity lines of credit2,653,105
 2,543,778
 2,419,815
 2,304,784
 2,236,367
Equity loans363,264
 445,709
 580,804
 634,968
 644,068
Credit card639,517
 604,881
 627,359
 630,456
 660,073
Consumer direct1,690,383
 1,254,641
 936,871
 652,927
 516,572
Consumer indirect3,164,106
 3,134,948
 3,495,082
 2,870,408
 2,116,981
Total consumer loans$21,876,122
 $21,243,951
 $22,053,216
 $21,016,199
 $18,880,940
Covered loans
 359,334
 440,961
 495,190
 734,190
Total loans$61,623,768
 $60,061,263
 $61,324,084
 $57,371,784
 $50,667,016
Loans held for sale67,110
 161,849
 70,582
 154,816
 147,109
Total loans and loans held for sale$61,690,878
 $60,223,112
 $61,394,666
 $57,526,600
 $50,814,125
Loan Portfolio
December 31,
20202019201820172016
(In Thousands)
Commercial loans:
Commercial, financial and agricultural$26,605,142 $24,432,238 $26,562,319 $25,749,949 $25,122,002 
Real estate – construction2,498,331 2,028,682 1,997,537 2,273,539 2,125,316 
Commercial real estate – mortgage13,565,314 13,861,478 13,016,796 11,724,158 11,210,660 
Total commercial loans$42,668,787 $40,322,398 $41,576,652 $39,747,646 $38,457,978 
Consumer loans:
Residential real estate – mortgage$13,327,774 $13,533,954 $13,422,156 $13,365,747 $13,259,994 
Equity lines of credit2,394,894 2,592,680 2,747,217 2,653,105 2,543,778 
Equity loans179,762 244,968 298,614 363,264 445,709 
Credit card881,702 1,002,365 818,308 639,517 604,881 
Consumer direct1,929,723 2,338,142 2,553,588 1,690,383 1,254,641 
Consumer indirect4,177,125 3,912,350 3,770,019 3,164,106 3,134,948 
Total consumer loans$22,890,980 $23,624,459 $23,609,902 $21,876,122 $21,243,951 
Covered loans— — — — 359,334 
Total loans$65,559,767 $63,946,857 $65,186,554 $61,623,768 $60,061,263 
Loans held for sale236,586 112,058 68,766 67,110 161,849 
Total loans and loans held for sale$65,796,353 $64,058,915 $65,255,320 $61,690,878 $60,223,112 
Loans and loans held for sale, net of unearned income, totaled $61.7$65.8 billion at December 31, 2017,2020, an increase of $1.5$1.7 billion from December 31, 2016.2019. The increase in total loans was primarily driven by $1.3due to the impact of $3.1 billion of SBA Paycheck Protection Program loans, which are primarily categorized in the commercial, financial and agricultural category in the table above, that the Company has facilitated to assist its commercial customers during the COVID-19 pandemic as well as reflecting an increase in commercial loans.line of credit draws as companies responded to liquidity needs during the COVID-19 pandemic.
See Note 4,3, Loans and Allowance for Loan Losses, and Note 4, Loan Sales and Servicing, in the Notes to the Consolidated Financial Statements for additional discussion.
67

The Selected Loan Maturity and Interest Rate Sensitivity table presents maturities of certain loan classifications at December 31, 2017,2020, and an analysis of the rate structure for such loans with maturities greater than one year.

Table 11
Selected Loan Maturity and Interest Rate Sensitivity
 Maturity Rate Structure For Loans Maturing Over One Year
 One Year or Less Over One Year Through Five Years Over Five Years Total Fixed Interest Rate Floating or Adjustable Rate
 (In Thousands)
Commercial, financial and agricultural$5,692,235
 $17,140,165
 $2,917,549
 $25,749,949
 $4,749,958
 $15,307,756
Real estate - construction1,018,192
 1,049,014
 206,333
 2,273,539
 47,106
 1,208,241
 $6,710,427
 $18,189,179
 $3,123,882
 $28,023,488
 $4,797,064
 $16,515,997
Table 11
Selected Loan Maturity and Interest Rate Sensitivity
MaturityRate Structure For Loans Maturing Over One Year
One Year or LessOver One Year Through Five YearsOver Five Years Through 15 YearsOver 15 YearsTotalFixed Interest RateFloating or Adjustable Rate
(In Thousands)
Commercial, financial and agricultural$8,152,161 $15,191,994 $3,015,175 $245,812 $26,605,142 $5,245,533 $13,207,448 
Real estate - construction1,225,279 1,054,997 114,543 103,512 2,498,331 81,808 1,191,244 
Commercial real estate - mortgage2,875,297 7,412,114 2,669,118 608,785 13,565,314 1,868,710 8,821,307 
Residential real estate - mortgage3,830,449 6,043,107 2,884,443 569,775 13,327,774 7,172,586 2,324,739 
Equity lines of credit19,868 17,464 2,357,507 55 2,394,894 110,470 2,264,556 
Equity loans12,993 46,837 72,163 47,769 179,762 164,496 2,273 
Credit card157,094 693,559 31,049 — 881,702 — 724,608 
Consumer direct499,672 940,926 489,042 83 1,929,723 991,190 438,861 
Consumer indirect905,846 2,881,556 389,723 — 4,177,125 3,271,279 — 
Total loans$17,678,659 $34,282,554 $12,022,763 $1,575,791 $65,559,767 $18,906,072 $28,975,036 
Scheduled repayments in the preceding table are reported in the maturity category in which the payment is due. Determinations of maturities are based upon contract terms.

Asset Quality
Nonperforming assets, which includes nonaccrual loans nonaccrualand loans held for sale, accruing loans 90 days past due, accruing TDRs 90 days past due, otherforeclosed real estate owned and other repossessed assets totaled $749$1.5 billion at December 31, 2020 compared to $710 million at December 31, 2017 compared to $1.0 billion at December 31, 2016.2019. The decreaseincrease in nonperforming assets was primarily due to a $262$724 million decreaseincrease in nonaccrual loans driven by a $236$272 million decreaseincrease in energy nonaccrual loans. At December 31, 2017, energycommercial, financial and agricultural nonaccrual loans, were $150primarily in the energy, financial services, and leisure and consumer services sectors, as well as a $344 million compared to $387increase in commercial real estate - mortgage and an $88 million at December 31, 2016. Excluding energy nonperforming loans, nonperforming assets totaled $598 million at December 31, 2017 compared to $625 million at December 31, 2016.increase in residential real estate - mortgage. As a percentage of total loans and loans held for sale and otherforeclosed real estate, owned, nonperforming assets were 1.21% (or 1.02% excluding energy nonperforming loans)2.23% at December 31, 20172020 compared with 1.68% (or 1.10% excluding energy nonperforming loans)1.11% at December 31, 2016.2019.
The Company defines potential problem loans as commercial loans rated substandard or doubtful that do not meet the definition of nonaccrual, TDR or 90 days past due and still accruing. See Note 4,3, Loans and Allowance for Loan Losses, in the Notes to the Consolidated Financial Statements for further information on the Company’s credit grade categories, which are derived from standard regulatory rating definitions. The following table provides a summary of potential problem loans.

Table 12
Potential Problem Loans
December 31,
20202019
(In Thousands)
Commercial, financial and agricultural$566,800 $312,125 
Real estate – construction7,298 13,099 
Commercial real estate – mortgage179,316 78,428 
$753,414 $403,652 
68

Table 12
Potential Problem Loans
 December 31,
 2017 2016
 (In Thousands)
Commercial, financial and agricultural$456,953
 $630,760
Real estate – construction232
 5,578
Commercial real estate – mortgage90,313
 57,108
 $547,498
 $693,446

The following table summarizes asset quality information for the past five years.
Table 13
Asset Quality
December 31,
20202019201820172016
(In Thousands)
Nonaccrual loans:
Commercial, financial and agricultural$540,741 $268,288 $400,389 $310,059 $596,454 
Real estate – construction25,316 8,041 2,851 5,381 1,239 
Commercial real estate – mortgage442,137 98,077 110,144 111,982 71,921 
Residential real estate – mortgage235,463 147,337 167,099 173,843 140,303 
Equity lines of credit42,606 38,113 37,702 34,021 33,453 
Equity loans10,167 8,651 10,939 11,559 13,635 
Credit card— — — — — 
Consumer direct10,087 6,555 4,528 2,425 789 
Consumer indirect24,713 31,781 17,834 9,595 5,926 
Covered— — — — 730 
Total nonaccrual loans1,331,230 606,843 751,486 658,865 864,450 
Nonaccrual loans held for sale— — — — 56,592 
Total nonaccrual loans and loans held for sale$1,331,230 $606,843 $751,486 $658,865 $921,042 
Accruing TDRs: (1)
Commercial, financial and agricultural$17,686 $1,456 $18,926 $1,213 $8,726 
Real estate – construction145 72 116 101 2,393 
Commercial real estate – mortgage910 3,414 3,661 4,155 4,860 
Residential real estate – mortgage53,380 57,165 57,446 64,898 59,893 
Equity lines of credit— — — 237 — 
Equity loans19,606 23,770 26,768 30,105 34,746 
Credit card— — — — — 
Consumer direct23,163 12,438 2,684 534 704 
Consumer indirect— — — — — 
Covered— — — — — 
Total TDRs114,890 98,315 109,601 101,243 111,322 
TDRs classified as loans held for sale— — — — — 
Total TDRs (loans and loans held for sale)$114,890 $98,315 $109,601 $101,243 $111,322 
Loans 90 days past due and accruing:
Commercial, financial and agricultural$35,472 $6,692 $8,114 $18,136 $2,891 
Real estate – construction532 571 544 1,560 2,007 
Commercial real estate – mortgage1,104 6,576 2,420 927 — 
Residential real estate – mortgage45,761 4,641 5,927 8,572 3,356 
Equity lines of credit2,624 1,567 2,226 2,259 2,950 
Equity loans317 195 180 995 467 
Credit card21,953 22,796 17,011 11,929 10,954 
Consumer direct8,741 18,358 13,336 6,712 4,482 
Consumer indirect5,066 9,730 9,791 7,288 7,197 
   Covered— — — — 27,238 
Total loans 90 days past due and accruing121,570 71,126 59,549 58,378 61,542 
Loans held for sale 90 days past due and accruing— — — — — 
Total loans and loans held for sale 90 days past due and accruing$121,570 $71,126 $59,549 $58,378 $61,542 
Foreclosed real estate$11,448 $20,833 $16,869 $17,278 $21,112 
Other repossessed assets$5,846 $10,930 $12,031 $13,473 $7,587 
(1)TDR totals include accruing loans 90 days past due classified as TDR.
69

Table 13
Asset Quality

December 31,

2017
2016
2015
2014
2013

(In Thousands)
Nonaccrual loans:         
Commercial, financial and agricultural$310,059
 $596,454
 $161,591
 $61,157
 $128,231
Real estate – construction5,381
 1,239
 5,908
 7,964
 14,183
Commercial real estate – mortgage111,982
 71,921
 69,953
 89,736
 129,672
Residential real estate – mortgage173,843
 140,303
 113,234
 108,357
 102,904
Equity lines of credit34,021
 33,453
 35,023
 32,874
 31,431
Equity loans11,559
 13,635
 15,614
 19,029
 20,447
Credit card
 
 
 
 
Consumer direct2,425
 789
 561
 799
 540
Consumer indirect9,595
 5,926
 5,027
 2,624
 1,523
Covered
 730
 134
 114
 5,428
Total nonaccrual loans658,865
 864,450
 407,045
 322,654
 434,359
Nonaccrual loans held for sale
 56,592
 
 
 7,359
Total nonaccrual loans and loans held for sale$658,865
 $921,042
 $407,045
 $322,654
 $441,718
Accruing TDRs: (1)         
Commercial, financial and agricultural$1,213
 $8,726
 $9,402
 $10,127
 $25,548
Real estate – construction101
 2,393
 2,247
 2,112
 3,801
Commercial real estate – mortgage4,155
 4,860
 33,904
 39,841
 59,727
Residential real estate – mortgage64,898
 59,893
 67,343
 69,408
 74,236
Equity lines of credit237
 
 
 
 
Equity loans30,105
 34,746
 37,108
 41,197
 42,850
Credit card
 
 
 
 
Consumer direct534
 704
 908
 298
 91
Consumer indirect
 
 
 
 
Covered
 
 
 
 3,455
Total TDRs101,243
 111,322
 150,912
 162,983
 209,708
TDRs classified as loans held for sale
 
 
 
 
Total TDRs (loans and loans held for sale)$101,243
 $111,322
 $150,912
 $162,983
 $209,708
Loans 90 days past due and accruing:         
Commercial, financial and agricultural$18,136
 $2,891
 $3,567
 $1,610
 $2,212
Real estate – construction1,560
 2,007
 421
 477
 240
Commercial real estate – mortgage927
 
 2,237
 628
 797
Residential real estate – mortgage8,572
 3,356
 1,961
 2,598
 2,460
Equity lines of credit2,259
 2,950
 2,883
 2,679
 5,109
Equity loans995
 467
 704
 997
 1,167
Credit card11,929
 10,954
 9,718
 9,441
 10,277
Consumer direct6,712
 4,482
 3,537
 2,296
 2,402
Consumer indirect7,288
 7,197
 5,629
 2,771
 1,540
   Covered
 27,238
 37,972
 47,957
 56,610
Total loans 90 days past due and accruing58,378
 61,542
 68,629
 71,454
 82,814
Loans held for sale 90 days past due and accruing
 
 
 
 
Total loans and loans held for sale 90 days past due and accruing$58,378
 $61,542
 $68,629
 $71,454
 $82,814
Other real estate owned$17,278
 $21,112
 $20,862
 $20,600
 $23,228
Other repossessed assets$13,473
 $7,587
 $8,774
 $3,920
 $3,360
(1)
TDR totals include accruing loans 90 days past due classified as TDR.

Nonperforming assets, which include loans held for sale, are detailed in the following table.
Table 14
Nonperforming Assets
December 31,
20202019201820172016
(In Thousands)
Nonaccrual loans$1,331,230 $606,843 $751,486 $658,865 $921,042 
Loans 90 days or more past due and accruing (1)121,570 71,126 59,549 58,378 61,542 
TDRs 90 days or more past due and accruing556 414 411 751 589 
Nonperforming loans1,453,356 678,383 811,446 717,994 983,173 
Foreclosed real estate11,448 20,833 16,869 17,278 21,112 
Other repossessed assets5,846 10,930 12,031 13,473 7,587 
Total nonperforming assets$1,470,650 $710,146 $840,346 $748,745 $1,011,872 
(1)Excludes loans classified as TDRs

Table 15
Asset Quality Ratios
December 31,
202020192018
(Dollars in Thousands)
Nonperforming loans and loans held for sale to total loans and loans held for sale (1)2.21 %1.06 %1.24 %
Nonperforming assets to total loans and loans held for sale, foreclosed real estate, and other repossessed assets (2)2.23 1.11 1.29 
Allowance for loan losses to nonperforming loans (3)115.56 135.76 109.09 
Allowance for loan losses to total loans2.56 1.44 1.36 
Nonaccrual loans to total loans and loans held for sale (4)2.02 0.95 1.15 
Allowance for loan losses to nonaccrual loans (5)126.16 151.77 117.80 
(1)Nonperforming loans include nonaccrual loans and loans held for sale (including nonaccrual loans classified as TDR), accruing loans 90 days past due and accruing TDRs 90 days past due.
(2)Nonperforming assets include nonperforming loans, foreclosed real estate and other repossessed assets.
(3)Nonperforming loans include nonaccrual loans (including nonaccrual loans classified as TDR), accruing loans 90 days past due and accruing TDRs 90 days past due.
(4)Nonaccrual loans include nonaccrual loans and loans held for sale (including nonaccrual loans classified as TDR).
(5)Nonaccrual loans include nonaccrual loans classified as TDR.
70
Table 14
Nonperforming Assets
 December 31,
 2017 2016 2015 2014 2013
 (In Thousands)
Nonaccrual loans$658,865
 $921,042
 $407,045
 $322,654
 $441,718
Loans 90 days or more past due and accruing (1)58,378
 61,542
 68,629
 71,454
 82,814
TDRs 90 days or more past due and accruing751
 589
 874
 1,722
 1,317
Nonperforming loans717,994
 983,173
 476,548
 395,830
 525,849
OREO17,278
 21,112
 20,862
 20,600
 23,228
Other repossessed assets13,473
 7,587
 8,774
 3,920
 3,360
Total nonperforming assets$748,745
 $1,011,872
 $506,184
 $420,350
 $552,437
(1)Excludes loans classified as TDRs

Table 15
Asset Quality Ratios
 December 31,
 2017 2016 2015 2014 2013
Asset Quality Ratios:         
Nonperforming loans and loans held for sale as a percentage of total loans and loans held for sale (1)1.16% 1.63% 0.78% 0.69% 1.03%
Nonperforming assets as a percentage of total loans and loans held for sale, other real estate owned, and other repossessed assets (2)1.21% 1.68% 0.82% 0.73% 1.09%
Allowance for loan losses as a percentage of loans1.37% 1.40% 1.24% 1.19% 1.38%
Allowance for loan losses as a percentage of nonperforming loans (3)117.38% 90.47% 160.04% 173.06% 135.15%
(1)Nonperforming loans include nonaccrual loans and loans held for sale (including nonaccrual loans classified as TDR), accruing loans 90 days past due and accruing TDRs 90 days past due.
(2)Nonperforming assets include nonperforming loans, other real estate owned and other repossessed assets.
(3)
Nonperforming loans include nonaccrual loans (including nonaccrual loans classified as TDR), accruing loans 90 days past due and accruing TDRs 90 days past due.


The following table provides a rollforward of nonaccrual loans and loans held for sale, excluding covered loans.sale.

Table 17
Rollforward of Nonaccrual Loans
 Years Ended December 31,
 2017 2016
 (In Thousands)
Balance at beginning of year$920,312
 $406,911
Additions664,005
 1,447,176
Returns to accrual(82,691) (183,974)
Loan sales(103,997) (150,412)
Payments and paydowns(395,941) (289,891)
Transfers to other real estate owned(27,844) (19,895)
Charge-offs(314,979) (289,603)
Balance at end of year$658,865
 $920,312
Table 16
Rollforward of Nonaccrual Loans
Years Ended December 31,
20202019
(In Thousands)
Balance at beginning of year$606,843 $751,486 
Additions1,511,747 762,180 
Returns to accrual(143,481)(133,484)
Payments and paydowns(502,841)(158,874)
Transfers to other real estate owned(7,713)(30,431)
Charge-offs(133,325)(584,034)
Balance at end of year$1,331,230 $606,843 
Generally, when a loan is placed on nonaccrual status, the Company applies the entire amount of any subsequent payments (including interest) to the outstanding principal balance. Consequently, a substantial portion of the interest received related to nonaccrual loans has been applied to principal. At December 31, 2017,2020, nonaccrual loans and loans held for sale excluding covered loans, totaled $659 million. During the year ended December 31, 2017, $8.4 million of interest income was recognized on loans and loans held for sale classified as nonaccrual as of December 31, 2017. Under the original terms of the loans, interest income would have been approximately $35.2 million for loans and loans held for sale classified as nonaccrual as of December 31, 2017.$1.3 billion.
When borrowers are experiencing financial difficulties, the Company may, in order to assist the borrowers in repaying the principal and interest owed to the Company, make certain modifications to the loan agreement. To facilitate this process, a concessionary modification that would not otherwise be considered may be granted resulting in a classification of the loan as a TDR. Within each of the Company’s loan classes, TDRs typically involve modification of the loan interest rate to a below market rate or an extension or deferment of the loan. The financial effects of TDRs are reflected in the components that comprise the allowance for loan losses in either the amount of charge-offs or loan loss provision and period-end allowance levels. All TDRs are considered to be impaired loans. Refer to Note 1, Summary of Significant Accounting Policies, and Note 4,3, Loans and Allowance for Loan Losses, in the Notes to the Consolidated Financial Statements for additional information.
The following table provides a rollforward of TDR activity excluding covered loans and loans held for sale.

Table 18
Rollforward of TDR Activity
 Years Ended December 31,
 2017 2016
 (In Thousands)
Balance at beginning of year$213,868
 $227,817
New TDRs252,761
 70,136
Payments/Payoffs(167,431) (80,712)
Charge-offs(5,305) (2,319)
Loan sales(7,381) 
Transfer to OREO(906) (1,054)
Balance at end of year$285,606
 $213,868
Table 17
Rollforward of TDR Activity
Years Ended December 31,
20202019
(In Thousands)
Balance at beginning of year$215,481 $311,442 
New TDRs243,713 98,179 
Payments/Payoffs(135,357)(146,984)
Charge-offs(22,227)(45,003)
Transfers to foreclosed real estate— (2,153)
Balance at end of year$301,610 $215,481 
The Company’s aggregate recorded investment in impaired loans modified through TDRs excluding covered loans increased to $286$302 million at December 31, 20172020 from $214$215 million at December 31, 2016. The increase in TDRs was primarily attributable to an increase in commercial, financial and agricultural TDRs.2019. Included in these amounts are $101$115 million at December 31, 20172020 and $111$98 million at December 31, 20162019 of accruing TDRs, excluding covered

loans.TDRs. Accruing TDRs are not considered nonperforming because they are performing in accordance with the restructured terms.
In response to the COVID-19 pandemic, beginning in March 2020 the Company began providing financial hardship relief in the form of payment deferrals and forbearances to consumer and commercial customers across a wide array of lending products, as well as the suspension of vehicle repossessions and home foreclosures. The payment deferrals and forbearances are currently expected to cover periods of three to six months. In most cases, if
71

the loans have been restructured for COVID-19 related hardships and meet certain criteria under the CARES Act they are not classified as TDRs and do not result in loans being placed on nonaccrual status. At December 31, 2020, the Company had outstanding deferrals on approximately seven thousand loans with an amortized cost of $448 million. Since March, the Company has granted deferrals on approximately 77 thousand loans with an amortized cost of $6.8 billion.
Allowance for Loan Losses
Management’s policy is to maintain the allowance for loan losses at a level sufficient to absorb estimated probable incurredexpected losses inover the life of the loan portfolio. The Company adopted ASC 326 effective January 1, 2020. Refer to Note 1, Summary of Significant Accounting Policies, and Note 4,3, Loans and Allowance for Loan Losses, in the Notes to the Consolidated Financial Statements for additional disclosures regarding the allowance for loan losses.
The total allowance for loan losses increased to $843$1.7 billion at December 31, 2020, from $921 million at December 31, 2017, from $8382019. The Company adopted ASC 326 effective January 1, 2020, and recorded a $184.9 million increase to its allowance for loan losses that was reflected as an adjustment to shareholder's equity, net of taxes. The increase was largely attributable to the residential real estate and consumer loan portfolios, given the longer asset duration associated with these portfolios.
The increase in the allowance for loan losses during 2020, reflected an increase in expected losses over the life of the loan portfolio. The most significant driver of this increase is attributable to the recognition of the COVID-19 pandemic through an update to the reasonable and supportable macroeconomic forecast included in the baseline calculation, which most significantly impacted the commercial loan portfolios, but also drove increases in the consumer loan portfolio. The macroeconomic forecast utilized as of December 31, 2020, represented the best information available at the end of the reporting period, and included the following considerations:
Steep economic contraction in the second quarter of 2020, with a recovery starting in the third quarter of 2020.
Substantial increase in unemployment with a peak during the second quarter of 2020 and along with a substantially slower unemployment recovery.
Stable GDP outlook.
Although management’s overall economic outlook improved somewhat at December 31, 2016. 2020 from the prior quarters, risks to the downside increased, driven by accelerating COVID-19 cases in the Company's footprint and increased political unrest. This increased uncertainty drove the consideration of the downside scenario adjustment included in the December 31, 2020 calculation.
An additional driver of the increase in the allowance for loan losses is the recognition of the decline in oil prices on the energy portfolio. Management recognized a qualitative factor adjustment, separately from the baseline scenario considerations as oil prices are not a significant driver of the econometric models used in the baseline allowance calculation. This qualitative factor adjustment remained in place as of December 31, 2020, due to concerns around continued volatility in oil prices.
The ratio of the allowance for loan losses to total loans was 1.37%2.56% at December 31, 20172020 compared 1.40%1.44% at December 31, 2016.2019. Nonperforming loans decreasedincreased to $718$1.5 billion at December 31, 2020 from $678 million at December 31, 2017 from $983 million at December 31, 2016. The allowance attributable to individually impaired loans was $104 million at December 31, 2017 compared to $138 million at December 31, 2016. Loans individually evaluated for impairment may have no allowance recorded if the fair value of the collateral less costs to sell or the present value of the loan's expected future cash flows exceeds the recorded investment of the loans.2019.
Net charge-offs were 0.47%0.59% of average loans for 20172020 compared to 0.37%0.88% of average loans for 2016.2019. The increase in net charge-offs during 2017 as compareddecrease was due to the corresponding period in 2016 was driven in part by a $14.3an $54.5 million increasedecrease in commercial, financial, and agricultural net charge-offs as well as a $24.7$86.4 million increasedecrease in consumer direct net charge-offs and a $7.5$39.8 million increasedecrease in consumer indirect net charge-offs. Commercial, financial and agricultural net charge-offs included $57.2 million of net charge-offs related to energy loans for 2017 compared to $50.7 million of net charge-offs related to energy loans for 2016.
When determining the adequacy of the allowance for loan losses, management considers changes in the size and character of the loan portfolio, changes in nonperforming and past due loans, historical loan loss experience, the existing risk of individual loans, concentrations of loans to specific borrowers or industries and current economic
72

conditions. The portion of the allowance that has not been identified by the Company as related to specific loan categories has been allocated to the individual loan categories on a pro rata basis for purposes of the table below.
The following table presents an estimated allocation of the allowance for loan losses. This allocation of the allowance for loan losses is calculated on an approximate basis and is not necessarily indicative of future losses or allocations. The entire amount of the allowance is available to absorb losses occurring in any category of loans.

Table 18
Allocation of Allowance for Loan Losses
December 31,
20202019201820172016
AmountPercent of Loans to Total LoansAmountPercent of Loans to Total LoansAmountPercent of Loans to Total LoansAmountPercent of Loans to Total LoansAmountPercent of Loans to Total Loans
(Dollars in Thousands)
Commercial, financial and agricultural$658,228 40.6 %$408,197 38.2 %$393,315 40.7 %$420,635 41.8 %$458,580 41.8 %
Real estate – construction60,768 3.8 32,108 3.2 33,260 3.0 38,126 3.7 38,990 3.5 
Commercial real estate – mortgage250,324 20.7 86,525 21.7 79,177 20.0 80,007 19.0 77,947 18.7 
Residential real estate – mortgage138,419 20.3 52,084 21.1 50,591 20.6 56,151 21.7 60,021 22.1 
Equity lines of credit66,602 3.7 40,697 4.0 42,566 4.2 43,827 4.3 48,389 4.3 
Equity loans9,448 0.3 6,308 0.4 8,772 0.5 9,878 0.6 11,074 0.7 
Credit card124,840 1.3 61,331 1.6 50,453 1.3 40,765 1.0 39,361 1.0 
Consumer direct201,095 2.9 146,281 3.7 140,308 3.9 82,222 2.8 44,745 2.1 
Consumer indirect169,750 6.4 87,462 6.1 86,800 5.8 71,149 5.1 59,186 5.2 
Total, excluding covered loans1,679,474 100.0 920,993 100.0 885,242 100.0 842,760 100.0 838,293 99.4 
Covered loans— — — — — — — — — 0.6 
Total$1,679,474 100.0 %$920,993 100.0 %$885,242 100.0 %$842,760 100.0 %$838,293 100.0 %
73

Table 19
Allocation of Allowance for Loan Losses
 December 31,
 2017 2016 2015 2014 2013
 Amount Percent of Loans to Total Loans Amount Percent of Loans to Total Loans Amount Percent of Loans to Total Loans Amount Percent of Loans to Total Loans Amount Percent of Loans to Total Loans
 (Dollars in Thousands)
Commercial, financial and agricultural$420,635
 41.8% $458,580
 41.8% $402,113
 42.4% $299,482
 41.5% $292,327
 39.9%
Real estate – construction38,126
 3.7
 38,990
 3.5
 46,709
 3.9
 48,648
 3.8
 33,218
 3.4
Commercial real estate – mortgage80,007
 19.0
 77,947
 18.7
 75,359
 17.0
 89,585
 17.2
 125,742
 18.0
Residential real estate – mortgage56,151
 21.7
 60,021
 22.1
 64,029
 22.8
 69,716
 24.3
 71,321
 25.1
Equity lines of credit43,827
 4.3
 48,389
 4.3
 53,027
 4.0
 66,151
 4.0
 62,258
 4.4
Equity loans9,878
 0.6
 11,074
 0.7
 15,048
 1.0
 18,760
 1.1
 21,996
 1.3
Credit card40,765
 1.0
 39,361
 1.0
 39,682
 1.0
 42,523
 1.1
 46,395
 1.3
Consumer direct82,222
 2.8
 44,745
 2.1
 21,599
 1.5
 16,139
 1.1
 14,250
 1.0
Consumer indirect71,149
 5.1
 59,186
 5.2
 43,667
 5.7
 31,229
 5.0
 30,258
 4.2
Total, excluding covered loans842,760
 100.0
 838,293
 99.4
 761,233
 99.3
 682,233
 99.1
 697,765
 98.6
Covered loans
 
 
 0.6
 1,440
 0.7
 2,808
 0.9
 2,954
 1.4
Total$842,760
 100.0% $838,293
 100.0% $762,673
 100.0% $685,041
 100.0% $700,719
 100.0%

The following tabletables sets forth information with respect to the Company’s loans, excluding loans held for sale, and the allowance for loan losses.
Table 19
Summary of Loan Loss Experience
Years Ended December 31,
20202019201820172016
(Dollars in Thousands)
Average loans outstanding during the year$66,886,403 $64,080,469 $63,700,464 $60,365,691 $61,425,876 
Allowance for loan losses, beginning of year, prior to adoption of ASC 326$920,993 $885,242 $842,760 $838,293 $762,673 
Impact of adopting ASC 326184,931 — — — — 
Allowance for loan losses, beginning of year, after adoption of ASC 3261,105,924 885,242 842,760 838,293 762,673 
Charge-offs:
Commercial, financial and agricultural117,318 171,507 83,017 106,570 84,218 
Real estate – construction250 19 436 82 505 
Commercial real estate – mortgage9,669 2,578 3,431 9,901 4,361 
Residential real estate – mortgage2,613 7,512 9,073 10,433 8,787 
Equity lines of credit2,384 9,374 6,083 7,305 8,625 
Equity loans696 2,714 2,665 3,549 2,534 
Credit card80,034 72,410 47,509 44,073 37,349 
Consumer direct165,091 258,561 132,609 78,846 52,026 
Consumer indirect100,125 135,975 115,881 98,293 91,198 
Covered— — — — 1,484 
Total charge-offs478,180 660,650 400,704 359,052 291,087 
Recoveries:
Commercial, financial and agricultural13,458 13,118 11,294 19,097 11,039 
Real estate – construction148 2,091 285 1,080 2,490 
Commercial real estate – mortgage771 579 6,317 3,904 2,747 
Residential real estate – mortgage1,691 3,673 3,798 5,827 5,751 
Equity lines of credit2,886 7,140 6,145 4,294 4,314 
Equity loans664 2,523 3,167 2,412 1,417 
Credit card7,169 7,573 5,419 3,938 2,892 
Consumer direct18,329 25,363 10,048 7,297 5,164 
Consumer indirect40,816 36,897 31,293 27,946 28,303 
Covered— — — 31 
Total recoveries85,932 98,957 77,766 75,826 64,118 
Net charge-offs392,248 561,693 322,938 283,226 226,969 
Total provision for loan losses965,798 597,444 365,420 287,693 302,589 
Allowance for loan losses, end of year$1,679,474 $920,993 $885,242 $842,760 $838,293 
Net charge-offs to average loans0.59 %0.88 %0.51 %0.47 %0.37 %

74

Table 20
Summary of Loan Loss Experience
 Years Ended December 31,
 2017 2016 2015 2014 2013
 (Dollars in Thousands)
Average loans outstanding during the year$60,365,691
 $61,425,876
 $60,070,527
 $54,308,414
 $47,810,838
Allowance for loan losses, beginning of year$838,293
 $762,673
 $685,041
 $700,719
 $802,853
Charge-offs:         
Commercial, financial and agricultural106,570
 84,218
 25,831
 31,627
 47,751
Real estate – construction82
 505
 204
 2,882
 8,403
Commercial real estate – mortgage9,901
 4,361
 3,678
 12,088
 35,011
Residential real estate – mortgage10,433
 8,787
 10,648
 21,161
 73,551
Equity lines of credit7,305
 8,625
 12,231
 20,101
 31,705
Equity loans3,549
 2,534
 3,751
 7,487
 13,167
Credit card44,073
 37,349
 32,230
 36,129
 32,534
Consumer direct78,846
 52,026
 28,286
 22,960
 21,844
Consumer indirect98,293
 91,198
 54,597
 29,363
 18,198
Covered
 1,484
 2,228
 2,466
 6,708
Total charge-offs359,052
 291,087
 173,684
 186,264
 288,872
Recoveries:         
Commercial, financial and agricultural19,097
 11,039
 12,190
 19,796
 20,050
Real estate – construction1,080
 2,490
 4,585
 5,243
 11,442
Commercial real estate – mortgage3,904
 2,747
 1,107
 2,576
 7,333
Residential real estate – mortgage5,827
 5,751
 7,264
 6,003
 6,750
Equity lines of credit4,294
 4,314
 3,211
 4,710
 4,205
Equity loans2,412
 1,417
 3,343
 2,126
 2,092
Credit card3,938
 2,892
 2,880
 2,814
 2,650
Consumer direct7,297
 5,164
 6,177
 5,709
 6,137
Consumer indirect27,946
 28,303
 16,918
 10,075
 10,045
Covered31
 1
 3
 5,233
 8,488
Total recoveries75,826
 64,118
 57,678
 64,285
 79,192
Net charge-offs283,226
 226,969
 116,006
 121,979
 209,680
Total provision for loan losses287,693
 302,589
 193,638
 106,301
 107,546
Allowance for loan losses, end of year$842,760
 $838,293
 $762,673
 $685,041
 $700,719
Net charge-offs to average loans0.47% 0.37% 0.19% 0.22% 0.44%
Table 20
Net Charge-off Ratios
As of and for the year ended
December 31,
202020192018
(Dollars in Thousands)
Commercial, financial and agricultural0.38 %0.62 %0.27 %
Net charge-offs$103,860 $158,389 $71,723 
Average total loans27,395,911 25,417,911 26,875,616 
Real estate - construction— %(0.10)%0.01 %
Net charge-offs$102 $(2,072)$151 
Average total loans2,296,160 2,018,362 2,164,904 
Commercial real estate - mortgage0.06 %0.02 %(0.02)%
Net charge-offs$8,898 $1,999 $(2,886)
Average total loans13,780,127 13,088,044 11,948,850 
Residential real estate - mortgage0.01 %0.03 %0.04 %
Net charge-offs$922 $3,839 $5,275 
Average total loans13,512,284 13,422,279 13,347,558 
Equity lines of credit(0.02)%0.08 %— %
Net charge-offs$(502)$2,234 $(62)
Average total loans2,512,609 2,668,536 2,684,098 
Equity loans0.02 %0.07 %(0.15)%
Net charge-offs$32 $191 $(502)
Average total loans211,691 274,836 326,964 
Credit Card7.62 %7.32 %5.93 %
Net charge-offs$72,865 $64,837 $42,090 
Average total loans955,666 886,060 709,309 
Consumer direct6.87 %9.43 %5.73 %
Net charge-offs$146,762 $233,198 $122,561 
Average total loans2,137,000 2,471,802 2,138,629 
Consumer indirect1.45 %2.59 %2.41 %
Net charge-offs$59,309 $99,078 $84,588 
Average total loans4,084,955 3,832,639 3,504,536 
Total loans0.59 %0.88 %0.51 %
Net charge-offs$392,248 $561,693 $322,938 
Average total loans66,886,403 64,080,469 63,700,464 
Concentrations
The following tables provide further details regarding the Company’s commercial, financial and agricultural, commercial real estate, residential real estate and consumer segments as of December 31, 20172020 and 2016.2019.
Commercial, Financial and Agricultural
In accordance with the Company's lending policy, each commercial loan undergoes a detailed underwriting process, which incorporates the Company's risk tolerance, credit policy and procedures. In addition, the Company has a graduated approval process which accounts for the quality, loan type and total exposure of the borrower. The Company has also adopted an internal exposure based limit which is based on a variety of risk factors, including but not limited to the borrower's industry.
The commercial, financial and agricultural portfolio segment totaled $25.7$26.6 billion at December 31, 2017,2020, compared to $25.1$24.4 billion at December 31, 2016.2019. This segment consists primarily of large national and international companies

and small to mid-sized companies. This segment also contains owner occupied commercial real estate loans. Loans in this portfolio are generally underwritten individually and are secured with the assets of the
75

company, and/or the personal guarantees of the business owners. The Company minimizes the risk associated with this segment by various means, including maintaining prudent advance rates, financial covenants, and obtaining personal guarantees from the principals of the company.
The following table provides details related to the commercial, financial, and agricultural segment.

Table 21
Commercial, Financial and Agricultural
  December 31,
  2017 2016 (1)
Industry Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Autos, Components and Durable Goods $543,917
 $512
 $
 $
 $579,864
 $40
 $
 $57
Basic Materials 622,869
 53
 
 
 740,247
 12,388
 
 
Capital Goods & Industrial Services 2,833,429
 12,889
 143
 2,626
 2,580,976
 645
 174
 
Construction & Infrastructure 618,795
 16,145
 6
 
 550,282
 33,992
 29
 
Consumer & Healthcare 3,512,885
 41,594
 886
 
 3,169,897
 3,363
 374
 56
Energy 2,791,942
 150,448
 
 
 3,246,189
 386,544
 
 
Financial Services 1,110,420
 29
 
 
 1,234,469
 115
 
 
General Corporates 1,558,631
 3,260
 23
 14,975
 2,145,350
 80,606
 54
 2,684
Institutions 3,187,330
 1,913
 
 
 2,368,603
 1,650
 7,868
 74
Leisure 2,440,319
 3,030
 107
 
 2,013,522
 8,458
 170
 
Real Estate 944,538
 
 
 
 1,045,810
 
 
 
Retailers 2,623,670
 6,424
 
 535
 2,407,291
 30,460
 
 
Telecoms, Technology & Media 1,499,897
 3,317
 48
 
 1,521,981
 2,234
 53
 20
Transportation 856,438
 50,587
 
 
 792,672
 11,384
 
 
Utilities 604,869
 19,858
 
 
 724,849
 24,575
 4
 
Total Commercial, Financial and Agricultural $25,749,949
 $310,059
 $1,213
 $18,136
 $25,122,002
 $596,454
 $8,726
 $2,891
Table 21
(1) December 31, 2016 data has been revised to conform to current period industry classifications, as the Company redefined industry classifications during the second quarter of 2017.Commercial, Financial and Agricultural

December 31,
20202019
IndustryRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Autos, Components and Durable Goods$1,856,157 $34,560 $16,464 $3,233 $2,139,178 $47,261 $— $
Basic Materials496,824 903 — 526,485 1,342 — — 
Capital Goods & Industrial Services2,215,646 4,643 451 — 1,987,046 23,736 96 
Construction & Construction Materials706,978 30,837 — — 653,157 45,243 — — 
Consumer646,965 25,627 — — 641,289 1,540 — — 
Healthcare3,064,991 7,966 285 — 2,747,248 24,989 314 — 
Energy2,388,611 244,001 — — 2,905,791 69,042 — — 
Financial Services958,893 44,824 — 5,345 1,009,533 23,427 — 1,615 
General Corporates2,214,504 24,315 — 24,591 1,726,318 16,883 475 5,065 
 Institutions3,442,650 12,755 — — 3,166,048 400 — — 
Leisure and Consumer Services3,709,817 105,688 296 — 2,777,440 6,957 335 — 
Real Estate1,525,687 — — — 1,490,985 — — — 
Retail475,655 2,521 190 — 483,988 1,869 236 — 
Telecoms, Technology & Media1,454,105 2,045 — — 909,476 2,558 — — 
Transportation983,699 56 — 2,299 903,034 3,041 — — 
Utilities463,960 — — — 365,222 — — — 
Total Commercial, Financial and Agricultural$26,605,142 $540,741 $17,686 $35,472 $24,432,238 $268,288 $1,456 $6,692 
The Company has been closely monitoring its energy sector lending portfolio which was negatively impacted by the lower levels of oil prices which began in mid-2014. Total energy exposure was $7.6 billion and $8.1 billion at December 31, 2017 and 2016. As shown in Table 22, the Company's energy sector loan balances at December 31, 2017 were approximately $2.8 billion and represented 4.5% of the Company's total loan portfolio compared to $3.2 billion and 5.4% of the Company's total loans as of December 31, 2016. This amount is comprised of loans directly related to energy, including exploration and production, pipeline transportation of natural gas, crude oil and other refined petroleum products, oil field services, and refining and support as detailed in the following table.
Table 22
Energy Portfolio
  December 31,
  2017 2016
  Recorded Investment Total Commitment Nonaccrual Recorded Investment Total Commitment Nonaccrual
  (In Thousands)
Exploration and production $1,409,376

3,836,638

$147,960
 $1,654,565
 $4,182,861
 $308,096
Midstream 973,087

3,005,131


 1,199,844
 3,230,513
 11,298
Drilling oil and support services 178,338

370,153

2,328
 263,770
 467,908
 66,811
Refineries and terminals 231,141

363,577

160
 128,010
 262,618
 339
Total energy portfolio $2,791,942

$7,575,499

$150,448
 $3,246,189
 $8,143,900
 $386,544
  December 31,
  2017 2016
  As a % of Energy Loans As a % of Total Loans As a % of Energy Loans As a % of Total Loans
Exploration and production 50.5% 2.3% 51.1% 2.9%
Midstream 34.8
 1.6
 37.0
 2.0
Drilling oil and support services 6.4
 0.3
 8.1
 0.4
Refineries and terminals 8.3
 0.4
 3.9
 0.2
Total energy portfolio 100.0% 4.5% 100.0% 5.4%
The Company employs a variety of risk management strategies, including the use of concentration limits, underwriting standards and continuous monitoring. As of December 31, 2017, the Company has observed a decrease in total energy loans outstanding as well as a decrease in nonaccrual loans, as indicated in Table 22. The decrease in total exposure in the energy portfolio primarily reflects reduced borrowing bases resulting in a reduction in total commitments, while the decrease in recorded investment largely reflects energy customers taking actions to adjust their cash flows and reduce their levels of debt.
The overall level of loans rated special mention or lower, including loans classified as nonaccrual, in the energy portfolio at December 31, 2017 was 19.9%, comprised of 5.1% rated special mention and 14.7% rated substandard or lower. At December 31, 2016 the overall level of loans rated special mention or lower in the energy portfolio was 32.7%, comprised of 8.7% rated special mention and 24.0% rated substandard or lower.
For 2017, charge-offs on energy loans were approximately $57.2 million compared to $50.7 million for 2016. If oil prices resume their decline, this energy-related portfolio may be subject to additional pressure on credit quality metrics including past due, criticized, and nonperforming loans, as well as net charge-offs. Through its ongoing portfolio credit quality assessment, the Company has and will continue to assess the impact to the allowance for loan losses and make adjustments as appropriate. As of December 31, 2017, the Company's allowance for loan losses attributable to the energy portfolio totaled approximately 2.4% of outstanding energy loans.

Commercial Real Estate
The commercial real estate portfolio segment includes the commercial real estate and real estate - construction loan portfolios. Commercial real estate loans totaled $11.7$13.6 billion at December 31, 2017,2020, compared to $11.2$13.9 billion at December 31, 2016,2019, and real estate - construction loans totaled $2.3$2.5 billion at December 31, 2017, compared to $2.12020 and $2.0 billion at December 31, 2016.2019.
This segment consists primarily of extensions of credit to real estate developers and investors for the financing of land and buildings, whereby the repayment is generated from the sale of the real estate or the income generated by the real estate property. The Company attempts to minimize risk on commercial real estate properties by various means including requiring collateral values that exceed the loan amount, adequate cash flow to service the debt, and the personal guarantees of principals of the borrowers. In order to minimize risk on the construction portfolio, the
76

Company has established an operations group outside of the lending staff which is responsible for loan disbursements during the construction process.
The following tables present the geographic distribution for the commercial real estate and real estate - construction portfolios.

Table 23
Commercial Real Estate
  December 31,
  2017 2016
State Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Alabama $390,134
 $9,727
 $2,370
 $261
 $493,199
 $1,853
 $2,513
 $
Arizona 874,975
 10,144
 
 
 847,908
 5,252
 
 
California 1,456,273
 
 
 
 1,139,785
 4,645
 
 
Colorado 454,649
 6,371
 
 
 436,640
 6,902
 
 
Florida 1,067,876
 6,907
 101
 
 912,874
 7,262
 134
 
New Mexico 197,515
 8,153
 127
 
 174,911
 6,354
 132
 
Texas 3,546,972
 38,990
 656
 666
 3,576,090
 33,043
 1,152
 
Other 3,735,764
 31,690
 901
 
 3,629,253
 6,610
 929
 
  $11,724,158
 $111,982
 $4,155
 $927
 $11,210,660
 $71,921
 $4,860
 $
Table 22

Commercial Real Estate

December 31,
20202019
StateRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Alabama$416,431 $19,215 $11 $192 $419,063 $4,377 $2,048 $— 
Arizona1,030,026 77,739 — — 1,074,395 22,549 — — 
California1,958,178 52,730 — 28 1,992,085 — — 28 
Colorado751,921 9,579 — — 694,691 6,463 — — 
Florida1,189,742 6,972 — — 1,299,336 11,047 27 — 
New Mexico98,356 3,104 — 580 100,845 3,952 — — 
Texas3,783,877 101,907 899 304 3,802,306 36,278 495 4,168 
Other4,336,783 170,891 — — 4,478,757 13,411 844 2,380 
$13,565,314 $442,137 $910 $1,104 $13,861,478 $98,077 $3,414 $6,576 

Table 24
Real Estate – Construction
  December 31,
  2017 2016
State Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Alabama $52,315
 $97
 $
 $115
 $17,517
 $43
 $
 $
Arizona 163,077
 
 
 
 94,191
 
 
 
California 260,652
 
 
 715
 246,094
 
 
 
Colorado 71,736
 
 
 
 91,434
 
 
 
Florida 272,460
 62
 
 
 228,530
 2
 
 
New Mexico 7,165
 
 52
 
 16,487
 
 1,163
 
Texas 1,038,219
 4,796
 49
 730
 1,024,830
 1,066
 1,230
 2,007
Other 407,915
 426
 
 
 406,233
 128
 
 
  $2,273,539
 $5,381
 $101
 $1,560
 $2,125,316
 $1,239
 $2,393
 $2,007
Table 23
Real Estate – Construction
December 31,
20202019
StateRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Alabama$86,622 $— $— $115 $70,800 $90 $— $115 
Arizona205,242 — — — 158,027 — — — 
California519,201 6,761 — — 281,690 — — — 
Colorado110,098 — — — 94,260 473 — — 
Florida162,215 — — — 167,346 905 — — 
New Mexico27,734 — 128 — 18,000 242 15 — 
Texas752,453 — 17 417 747,651 5,926 57 456 
Other634,766 18,555 — — 490,908 405 — — 
$2,498,331 $25,316 $145 $532 $2,028,682 $8,041 $72 $571 
Residential Real Estate
The residential real estate portfolio includes residential real estate - mortgage loans, equity lines of credit and equity loans. The residential real estate portfolio primarily contains loans to individuals, which are secured by single-family residences. Loans of this type are generally smaller in size than commercial real estate loans and are geographically dispersed throughout the Company's market areas, with some guaranteed by government agencies or
77

private mortgage insurers. Losses on residential real estate loans depend, to a large degree, on the level of interest rates, the unemployment rate, economic conditions and collateral values.
Residential real estate - mortgage loans totaled $13.4 billion at December 31, 2017 compared to $13.3 billion at December 31, 2016.2020 and $13.5 billion at December 31, 2019. Risks associated with residential real estate - mortgage loans are mitigated through rigorous underwriting procedures, collateral values established by independent appraisers and mortgage insurance. In addition, the collateral for this segment is concentrated in the Company's footprint as indicated in the table below.

Table 25
Residential Real Estate - Mortgage
  December 31,
  2017 2016
State Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Alabama $972,764
 $17,766
 $12,526
 $560
 $1,005,975
 $16,607
 $11,390
 $512
Arizona 1,290,388
 14,649
 9,526
 387
 1,270,521
 11,831
 9,901
 412
California 3,028,148
 13,607
 3,574
 1,018
 2,929,393
 16,258
 2,164
 429
Colorado 1,128,379
 18,772
 3,216
 
 1,111,097
 14,165
 2,552
 
Florida 1,670,169
 38,272
 9,636
 2,109
 1,697,555
 28,266
 10,636
 120
New Mexico 221,425
 2,598
 1,735
 143
 216,865
 1,955
 1,630
 
Texas 4,588,299
 51,316
 20,037
 3,479
 4,539,469
 34,232
 18,850
 1,752
Other 466,175
 16,863
 4,648
 876
 489,119
 16,989
 2,770
 131
  $13,365,747
 $173,843
 $64,898
 $8,572
 $13,259,994
 $140,303
 $59,893
 $3,356
Table 24

Residential Real Estate - Mortgage
December 31,
20202019
StateRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Alabama$806,396 $24,893 $8,670 $8,944 $913,683 $21,891 $11,208 $1,557 
Arizona1,360,360 14,661 7,555 2,798 1,380,589 12,111 7,645 609 
California3,759,590 40,062 5,627 2,748 3,441,689 17,941 3,383 — 
Colorado1,041,255 6,144 1,948 1,374 1,144,260 4,141 2,327 144 
Florida1,460,075 62,467 8,809 2,749 1,511,146 32,740 10,051 247 
New Mexico189,293 4,246 1,166 1,256 215,835 3,802 1,249 424 
Texas4,347,169 67,827 17,975 23,644 4,534,481 43,048 19,394 1,660 
Other363,636 15,163 1,630 2,248 392,271 11,663 1,908 — 
$13,327,774 $235,463 $53,380 $45,761 $13,533,954 $147,337 $57,165 $4,641 
The following table provides information related to refreshed FICO scores for the Company's residential real estate portfolio.
Table 25
Residential Real Estate - Mortgage
December 31,
20202019
FICO ScoreRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Below 621$661,152 $140,306 $18,409 $24,774 $707,778 $96,107 $22,804 $3,736 
621-680994,304 34,633 11,063 10,195 1,074,497 23,950 10,570 114 
681 – 7201,575,523 18,564 7,701 5,591 1,704,801 9,197 7,305 144 
Above 7209,582,346 22,940 15,499 2,364 9,490,067 11,000 15,922 290 
Unknown514,449 19,020 708 2,837 556,811 7,083 564 357 
$13,327,774 $235,463 $53,380 $45,761 $13,533,954 $147,337 $57,165 $4,641 
78

Table 26
Residential Real Estate - Mortgage
  December 31,
  2017 2016
FICO Score Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Below 621 $709,239
 $112,391
 $22,201
 $4,979
 $664,660
 $91,262
 $14,831
 $2,111
621-680 1,225,385
 22,815
 14,549
 2,130
 1,279,658
 21,507
 16,854
 825
681 – 720 1,863,614
 9,372
 14,439
 80
 1,980,276
 6,288
 13,921
 37
Above 720 8,801,004
 5,081
 13,385
 713
 8,548,993
 4,327
 13,957
 193
Unknown 766,505
 24,184
 324
 670
 786,407
 16,919
 330
 190
  $13,365,747
 $173,843
 $64,898
 $8,572
 $13,259,994
 $140,303
 $59,893
 $3,356
Equity lines of credit and equity loans totaled $3.0$2.6 billion at both December 31, 20172020 and 2016, respectively.$2.8 billion at December 31, 2019. Losses in these portfolios generally track overall economic conditions. These loans are underwritten in accordance with the underwriting standards set forth in the Company's policy and procedures. The collateral for this segment is concentrated within the Company's footprint as indicated in the table below.

Table 27
Equity Loans and Lines
  December 31,
  2017 2016
State Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Alabama $539,208
 $9,967
 $8,878
 $1,121
 $566,990
 $8,380
 $11,338
 $932
Arizona 375,807
 8,005
 3,593
 191
 399,225
 8,562
 4,396
 989
California 359,209
 731
 378
 
 314,929
 1,216
 285
 
Colorado 193,297
 3,307
 1,464
 175
 192,517
 3,802
 1,388
 86
Florida 368,033
 8,768
 6,553
 692
 382,853
 9,195
 7,375
 583
New Mexico 53,165
 1,647
 610
 
 53,491
 2,087
 600
 
Texas 1,093,651
 12,077
 8,456
 1,032
 1,040,395
 12,309
 8,997
 704
Other 33,999
 1,078
 410
 43
 39,087
 1,537
 367
 123
  $3,016,369
 $45,580
 $30,342
 $3,254
 $2,989,487
 $47,088
 $34,746
 $3,417
Table 26

Equity Loans and Lines

December 31,
20202019
StateRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Alabama$402,504 $11,756 $6,120 $556 $452,102 $10,096 $7,437 $341 
Arizona255,581 5,822 2,787 217 311,875 5,475 3,674 22 
California359,947 3,615 87 110 399,494 2,528 187 165 
Colorado142,059 2,361 419 216 167,594 2,729 738 176 
Florida263,193 6,588 4,025 239 295,552 7,298 4,827 121 
New Mexico37,045 2,025 459 204 45,440 1,704 505 11 
Texas1,092,234 19,065 5,369 1,399 1,138,289 15,104 6,050 914 
Other22,093 1,541 340 — 27,302 1,830 352 12 
$2,574,656 $52,773 $19,606 $2,941 $2,837,648 $46,764 $23,770 $1,762 

The following table provides information related to refreshed FICO scores for the Company's equity loans and lines.

Table 28
Equity Loans and Lines
  December 31,
  2017 2016
FICO Score Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Below 621 $204,128
 $22,828
 $7,894
 $2,303
 $207,659
 $24,532
 $8,723
 $1,940
621-680 387,870
 11,518
 10,781
 245
 412,752
 12,930
 13,326
 542
681 – 720 551,072
 7,348
 4,791
 41
 557,850
 6,980
 6,081
 713
Above 720 1,863,106
 3,816
 6,643
 227
 1,798,151
 2,466
 6,430
 222
Unknown 10,193
 70
 233
 438
 13,075
 180
 186
 
  $3,016,369
 $45,580
 $30,342
 $3,254
 $2,989,487
 $47,088
 $34,746
 $3,417
Table 27
Equity Loans and Lines
December 31,
20202019
FICO ScoreRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Below 621$167,038 $28,793 $4,984 $2,161 $200,509 $27,098 $6,262 $1,232 
621-680322,064 11,815 6,377 589 355,324 9,207 7,314 290 
681 – 720427,230 6,086 2,857 191 484,077 6,324 3,683 139 
Above 7201,651,714 5,874 5,388 — 1,790,879 4,095 6,511 101 
Unknown6,610 205 — — 6,859 40 — — 
$2,574,656 $52,773 $19,606 $2,941 $2,837,648 $46,764 $23,770 $1,762 
Other Consumer
The Company centrally underwrites and sources from the Company's branches or online, credit card loans and other consumer direct loans. Total consumer direct loans at December 31, 20172020 were $1.7$1.9 billion and $1.3$2.3 billion at December 31, 2016.2019. Total credit cards at December 31, 20172020 were $640$882 million and at December 31, 20162019 were $605 million.$1.0 billion.
79

The Company also operates a consumer finance unit which purchases loan contracts for indirect automobile and other consumer financing. These loans are centrally underwritten using underwriting guidelines and industry accepted tools. Total consumer indirect loans were $3.2$4.2 billion at December 31, 20172020 and $3.1$3.9 billion at December 31, 2016.2019.
The following tables provide information related to refreshed FICO scores for the Company's consumer direct and consumer indirect loans.

Table 29
Consumer Direct
  December 31,
  2017 2016
FICO Score Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Below 621 $95,221
 $376
 $
 $3,680
 $84,772
 $763
 $10
 $3,705
621-680 275,816
 30
 178
 1,543
 210,612
 21
 18
 103
681 – 720 380,645
 2,005
 351
 392
 285,874
 
 661
 21
Above 720 873,764
 6
 5
 455
 608,551
 5
 15
 28
Unknown 64,937
 8
 
 642
 64,832
 
 
 625
  $1,690,383
 $2,425
 $534
 $6,712
 $1,254,641
 $789
 $704
 $4,482
Table 28

Consumer Direct
December 31,
20202019
FICO ScoreRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Below 621$169,268 $6,246 $862 $7,884 $225,736 $4,258 $1,433 $17,228 
621-680346,342 1,929 2,723 214 450,532 1,259 2,858 359 
681 – 720402,906 996 4,574 117 516,706 693 5,150 123 
Above 720940,380 379 14,704 121 1,076,436 345 2,997 84 
Unknown70,827 537 300 405 68,732 — — 564 
$1,929,723 $10,087 $23,163 $8,741 $2,338,142 $6,555 $12,438 $18,358 
Table 30
Consumer Indirect
  December 31,
  2017 2016
FICO Score Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due Recorded Investment Nonaccrual Accruing TDRs Accruing Greater Than 90 Days Past Due
  (In Thousands)
Below 621 $683,543
 $6,648
 $
 $5,850
 $731,916
 $4,297
 $
 $7,015
621-680 986,894
 2,282
 
 1,020
 951,158
 1,363
 
 94
681 – 720 679,363
 439
 
 208
 643,708
 224
 
 26
Above 720 812,966
 226
 
 208
 790,598
 42
 
 16
Unknown 1,340
 
 
 2
 17,568
 
 
 46
  $3,164,106
 $9,595
 $
 $7,288
 $3,134,948
 $5,926
 $
 $7,197

Table 29
Consumer Indirect
December 31,
20202019
FICO ScoreRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past DueRecorded InvestmentNonaccrualAccruing TDRsAccruing Greater Than 90 Days Past Due
(In Thousands)
Below 621$620,343 $21,202 $— $4,541 $817,071 $27,600 $— $9,100 
621-680967,892 2,111 — 382 1,006,409 2,969 — 408 
681 – 720798,345 759 — 56 728,580 621 — 157 
Above 7201,787,736 641 — 87 1,358,098 591 — 65 
Unknown2,809 — — — 2,192 — — — 
$4,177,125 $24,713 $— $5,066 $3,912,350 $31,781 $— $9,730 
Foreign Exposure
As of December 31, 2017,2020, foreign exposure risk did not represent a significant concentration of the Company's total portfolio of loans and was substantially represented by borrowers domiciled in Mexico and foreign borrowers currently residing in the United States. 
Goodwill
Goodwill totaled $5.0$2.3 billion and $4.5 billion at both December 31, 20172020 and 20162019, respectively, and is allocated to each of the Company’s reporting units, the level at which goodwill is tested for impairment on an annual basis or more often if events and circumstances indicate impairment may exist. Refer to Note 22, Segment Information, in the Notes to the Consolidated Financial Statements for a discussion of the reorganization of the Company's lines of business that divided the Consumer and Commercial Banking segment in to a retail line of business and a commercial line of business. In connection with the reorganization, the Company reallocated goodwill using a relative fair value approach. At December 31, 2017,2020 the goodwill, net of
80

accumulated impairment losses, attributable to each of the Company’s three identified reporting units is as follows: Commercial Banking and Wealth - $2.7$1.9 billion, Retail Banking - $1.4 billion,$136 million, and Corporate and Investment Banking - $896$262 million.
A test of goodwill for impairment consists of two steps. In Step One of the impairment test, the Company comparescomparing the fair value of each reporting unit with its carrying amount, including goodwill. If the carrying amount of a reporting unit exceeds its fair value, Step Two of the impairment test is required to be performed to measure the amount of impairment loss, if any. Step Two compares the implied fair value of goodwill attributable to each reporting unit to the carrying amount of that goodwill. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination; an entity allocates the fair value determined in Step One for the reporting unit to all of the assets and liabilities of that unit as if the reporting unit had been acquired in a business combination. The carrying value of equity for each reporting unit is determined from an allocation based upon risk weighted assets. If the carrying amount of thea reporting unit's goodwillunit exceeds the impliedits fair value, of that goodwill, an impairment loss is recognized in an amount equal to that excess.
The Company evaluates each reporting unit's goodwill for impairment on an annual basis as of October 31, or more often if events or circumstances indicate that there may be impairment. Adverse changes in the economic environment, declining operations, of the reporting unit, or other factors could result in a decline in the estimated implied fair value of goodwill.
The estimated fair value At March 31, 2020, the Company assessed the indicators of goodwill impairment as it related to the impact of COVID-19 on the Company including: recent operating performance, market conditions, regulatory actions and assessment, change in the business climate, company-specific factors, and trends in the banking industry. Based on the assessment of these indicators, interim quantitative testing of goodwill was required for all of the Company's reporting unit is determined using a blend of both income and market approaches. For the income approach, estimated future cash flows and terminal values are discounted. The Company utilizes a CAPM in order to derive the base discount rate. The inputs to the CAPM include the 20-year risk free rate, 5-year beta for a select peer set, and a market risk premium based on published data. Once the output of the CAPM is determined, a size premium is added (also based on a published source) for each reporting unit.
In estimating future cash flows, a balance sheetunits as of the test date and a statement of income for the last 12 months of activity for each reporting unit is compiled. From that point, future balance sheets and statements of income are

projected based on the inputs. Cash flows are based on future capitalization requirements due to balance sheet growth and anticipated changes in regulatory capital requirements.
The Company uses the guideline public company method and the guideline transaction method as the market approaches. The public company method applies valuation multiples derived from each reporting unit's peer group to tangible book value or earnings and an implied control premium to the respective reporting unit. The control premium is evaluated and compared to similar financial services transactions considering the absolute and relative potential revenue synergies and cost savings. The guideline transaction method applies valuation multiples to a financial metric of the reporting unit based on comparable observed purchase transactions in the financial services industry for the reporting unit, where available.
The Company tested its three identified reporting units with goodwill for impairment as of OctoberMarch 31, 2017.2020. The results of this test indicated that no$2.2 billion of goodwill impairment existed at that time.
related to the following reporting units: Corporate and Investment Banking - $164 million, Commercial Banking and Wealth - $729 million, and Retail Banking - $1.3 billion. The following table includes the carrying value and fair value of each reporting unit as of October 31, 2017, the date of the most recent annual goodwill impairment test.
Table 31
Fair Value of Reporting Units
 Fair Value Carrying Value
 (In Thousands)
Reporting Unit:   
Commercial Banking and Wealth$9,130,000
 $7,282,000
Retail Banking4,820,000
 3,841,000
Corporate and Investment Banking2,360,000
 1,954,000
The fair value of each of the Company's reporting units exceeded the carrying value, and therefore, Step Twoprimary causes of the goodwill impairment test was not required.
The Step One fair values ofwere the reporting units are based upon management’s estimates and assumptions. Although management has used the estimates and assumptions it believes to be most appropriatevolatility in the circumstances, it should be noted that even relatively minor changesmarket capitalization of U.S. banks along with revised management projections based on the current economic and industry conditions. These factors resulted in certain valuation assumptions used in management’s calculations would result in significant differences in the results of the impairment tests. As an example, the discount rates used in the Step One valuations are a key valuation assumption. In the Company’s Step One test at October 31, 2017, the combined fair value of the reporting units exceededbeing less than the combinedreporting unit's carrying value by approximately $3.2 billion. If the discount rates used in the Step One test were increased by 50 basis points, the excess fair value would exceed the combined carrying value by $2.7 billion. If the discount rates used in the Step One test were increased by 100 basis points, the excess fair value would exceed the combined carrying value by $2.3 billion.value.   
The sensitivity analysis abovegoodwill impairment charge is hypotheticala non-cash item which does not have an adverse impact on regulatory capital or liquidity. Refer to "Critical Accounting Policies" in this Management’s Discussion and should not be consideredAnalysis of Financial Condition and Results of Operations for further details.
The Company completed its annual goodwill impairment test as of October 31, 2020 by performing a qualitative assessment of goodwill at the reporting unit level to be predictivedetermine whether any indicators of future performance. Changes in implied fair value based on adverse changes in assumptions generally cannot be extrapolated becauseimpairment existed. In performing this qualitative assessment, the Company evaluated events and circumstances since the last quantitative impairment test performed as of March 31, 2020, macroeconomic conditions, banking industry and market conditions, and key financial metrics of the relationshipCompany as well as reporting unit and overall Company performance. After assessing the totality of the change in assumption toevents and circumstances, the change inCompany determined it was not more likely than not that the fair value may not be linear. Also, the effect of an adverse variation in a particular assumption on the implied fair value of goodwill is calculated without changing any other assumption, while in reality changes in one factor may result in changes in another which may magnify or counteract the effectvalues of the change.Company's three reporting units with goodwill were greater than their respective carrying amounts, and therefore, a quantitative goodwill impairment test was not deemed necessary.
Specific factors as of the date of filing of the financial statements that could negatively impact the assumptions used in assessing goodwill for impairment include: disparities in the level of fair value changes in net assets; increases in book values of equity of a reporting unit in excess of the increase in fair value of equity; adverse business trends resulting from litigation and/or regulatory actions; higher loan losses; future increased minimum regulatory capital requirements above current thresholds; and/or future federal rules and actions of regulators.
Funding Activities
Deposits are the primary source of funds for lending and investing activities and their cost is the largest category of interest expense. The Company also utilizes brokered deposits as a funding source in addition to customer deposits. Scheduled payments, as well as prepayments, and maturities from portfolios of loans and investment securities also

provide a stable source of funds. FHLB advances, other secured borrowings, federal funds purchased, securities sold under agreements to repurchase and other short-term borrowed funds, as well as longer-term debt issued through the capital markets, all provide supplemental liquidity sources. The Company’s funding activities are monitored and governed through the Company’s asset/liability management process, which is further discussed in the Market Risk Management section in Management’s Discussion and Analysis of Financial Condition and Results of Operations herein.
81

At December 31, 2017,2020, the Company's and the Bank's credit ratings were as follows:

Table 30
Credit Ratings
Table 32
Credit Ratings
As of December 31, 20172020
Standard & Poor’sMoody’sFitch
BBVA CompassUSA Bancshares, Inc.
Long-term debt ratingBBB+Baa3Baa2BBB+BBB
Short-term debt ratingA-2-F2
Compass BankBBVA USA
Long-term debt ratingBBB+Baa3Baa2BBB+BBB
Long-term bank deposits (1)N/AA3A2A-BBB+
Subordinated debtBBBBaa3Baa2BBBBBB-
Short-term debt ratingA-2P-3P-2F2
Short-term deposit rating (2)(1)N/AP-2P-1F2
OutlookStablePositiveStablePositiveStablePositive
(1)S&P does not provide a rating for long-term bank deposits; therefore, the rating is N/A.
(2)S&P does not provide a short-term deposit rating; therefore, the rating is N/A.
(1)S&P does not provide a rating; therefore, the rating is N/A.
The cost and availability of financing to the Company and the Bank are impacted by theirits credit ratings. A downgrade to the Company’s or Bank’s credit ratings could affect its ability to access the credit markets and increase its borrowing costs, thereby adversely impacting the Company’s financial condition and liquidity. Key factors in maintaining high credit ratings include a stable and diverse earnings stream, strong credit quality, strong capital ratios and diverse funding sources, in addition to disciplined liquidity monitoring procedures.
A securitycredit rating is not a recommendation to buy, sell or hold securities, and the ratings are subject to revision or withdrawal by the assigning rating agency. Each rating should be evaluated independently of any other rating.

Following is a brief description of the various sources of funds used by the Company.
Deposits
Total deposits increased by $2.0$10.9 billion from $67.3$75.0 billion at December 31, 20162019 to $69.3$85.9 billion at December 31, 20172020 due primarily to growth in noninterest bearing demand deposits,money market accounts, as well as growth in interest-bearingnoninterest and interest bearing demand deposits, savings and money market accounts and time deposits. Marketing efforts were the primary driver of this growth. At December 31, 20172020 and 2016,2019, total deposits included $8.4$3.1 billion and $5.8$4.7 billion, respectively, of brokered deposits.
The following table presents the Company’s average deposits segregated by major category:

Table 33
Composition of Average Deposits
 December 31,
 2017 2016 2015
 Balance % of Total Balance % of Total Balance % of Total
 (Dollars in Thousands)
Noninterest-bearing demand deposits$21,039,822
 31.6% $20,556,608
 30.3% $19,016,212
 30.0%
Interest-bearing demand deposits7,858,504
 11.8
 7,042,165
 10.3
 7,218,956
 11.4
Savings and money market24,924,647
 37.4
 25,747,220
 37.9
 24,155,771
 38.0
Time deposits12,804,395
 19.2
 14,454,532
 21.3
 12,989,759
 20.4
Foreign office deposits-interest-bearing
 
 104,039
 0.2
 158,202
 0.2
Total average deposits$66,627,368
 100.0% $67,904,564
 100.0% $63,538,900
 100.0%
Table 31
Composition of Average Deposits
December 31,
202020192018
Balance% of TotalBalance% of TotalBalance% of Total
(Dollars in Thousands)
Noninterest-bearing demand deposits$24,506,957 29.7 %$20,631,434 28.3 %$21,167,441 30.2 %
Interest-bearing demand deposits13,649,238 16.6 9,048,948 12.4 7,950,561 11.3 
Savings and money market36,073,927 43.8 28,546,260 39.1 26,247,253 37.4 
Time deposits8,196,738 9.9 14,780,464 20.2 14,784,632 21.1 
Total average deposits$82,426,860 100.0 %$73,007,106 100.0 %$70,149,887 100.0 %
For additional information about deposits, see Note 9,8, Deposits, in the Notes to the Consolidated Financial Statements.
82

The following table summarizes the remaining maturities of time deposits of $100,000$250,000 or more outstanding at December 31, 2017.2020.

Table 34
Maturities of Time Deposits of $100,000 or More
 Time Deposits of $100,000 or More
 (In Thousands)
Three months or less$967,784
Over three through six months842,159
Over six through twelve months2,899,001
Over twelve months1,640,875
 $6,349,819
Table 32
Maturities of Time Deposits of $250,000 or More
Time Deposits of $250,000 or More
(In Thousands)
Three months or less$631,832 
Over three through six months402,696 
Over six through twelve months430,879 
Over twelve months159,139 
$1,624,546 
Borrowed Funds
In addition to internal deposit generation, the Company also relies on borrowed funds as a supplemental source of funding. Borrowed funds consist of short-term borrowings, FHLB advances, subordinated debentures and other long-term borrowings.
Short-term borrowings are primarily in the form of federal funds purchased, securities sold under agreements to repurchase and other short-term borrowings. The short-term borrowings table presents the distribution of the Company’s short-term borrowed funds and the corresponding weighted average interest rates for each of the last three years. Also provided are the maximum outstanding amounts of borrowings, the average amounts of borrowings and the average

interest rates at year-end for the last three years. For additional information regarding the Company’s short-term borrowings, see Note 10,9, Short-Term Borrowings, in the Notes to the Consolidated Financial Statements.
Table 35
Short-Term Borrowings
 Maximum Outstanding at Any Month End Average Balance Average Interest Rate Ending Balance Average Interest Rate at Year-End
 (Dollars in Thousands)
December 31, 2017         
Federal funds purchased$1,710
 $402
 1.24% $1,710
 1.50%
Securities sold under agreements to repurchase (1)114,361
 58,222
 0.92
 17,881
 1.23
Other short-term borrowings2,771,539
 1,703,738
 1.55
 17,996
 1.48
 $2,887,610
 $1,762,362
   $37,587
  
December 31, 2016         
Federal funds purchased$766,095
 $372,355
 0.49% $12,885
 0.39%
Securities sold under agreements to repurchase (1)148,291
 79,625
 0.49
 26,167
 0.55
Other short-term borrowings4,497,354
 3,778,752
 1.44
 2,802,977
 1.68
 $5,411,740
 $4,230,732
   $2,842,029
  
December 31, 2015         
Federal funds purchased$975,785
 $692,737
 0.26% $673,545
 0.37%
Securities sold under agreements to repurchase (1)232,605
 114,940
 0.22
 76,609
 0.44
Other short-term borrowings4,982,154
 4,006,716
 1.31
 4,032,644
 1.34
 $6,190,544
 $4,814,393
   $4,782,798
  
(1)Average interest rate does not reflect the impact of balance sheet offsetting. See Note 15 Securities Financing Activities, in the Notes to the Consolidated Financial Statements.
At December 31, 2017, total short-term2020 FHLB and other borrowings totaled $38 million,were $3.5 billion, a decrease of $2.8 billion,$142 million compared to the ending balance at December 31, 2016. The decrease in total short-term borrowings was driven by a $2.8 billion decrease in other short-term borrowings related to a decrease in U.S. Treasury short positions held by BSI.
At December 31, 2017 and 2016, FHLB and other borrowings were $4.0 billion and $3.0 billion, respectively. During 2017, the Bank issued under its Global Bank Note Program $750 million aggregate principal amount of its 2.875% unsecured senior notes due 2022.
During 2017, the Company's 1.85% senior notes with an aggregate principal amount of $400 million and its 6.40% subordinated debentures with an aggregate principal amount of $350 million matured. Also during 2017, the Company redeemed all of its outstanding Trust Preferred Securities. The aggregate principal amount of these notes was approximately $104 million.2019.
For the year ended December 31, 2017,2020, proceeds received from the FHLB and other borrowings were approximately $13.1 billion$2 million and repayments were approximately $12.1 billion.$230 million.
For a discussion of interest rates and maturities of FHLB and other borrowings, refer to Note 11,10, FHLB and Other Borrowings, in the Notes to the Consolidated Financial Statements.
Shareholder’s Equity
Total shareholder's equity at December 31, 20172020 was $13.0$11.7 billion compared to $12.8$13.4 billion at December 31, 2016. 2019. Shareholder's equity increased $461 milliondecreased $1.7 billion due to earningslosses attributable to shareholderthe Company during the periodyear offset, in part, by increases of $330 million in accumulated other comprehensive income largely attributable to a decrease in unrealized losses on available for sale securities and cash flow hedging instruments. Additionally, the paymentimpact of preferred and common dividends totaling $165the adoption of ASC 326 decreased shareholder's equity by $150 million.
Risk Management
In the normal course of business, the Company encounters inherent risk in its business activities. The Company’s risk management approach includes processes for identifying, assessing, managing, monitoring and reporting risks. Management has grouped the risks facing its operations into the following categories: credit risk, structural interest

rate, market and liquidity risk, operational risk, strategic and business risk, and reputational risk. Each of these risks is managed through the Company’s ERM program. The ERM program provides the structure and framework to identify, measure, control and manage risk across the organization. ERM is the cornerstone for defining risk tolerance, identifying key risk indicators, managing capital and integrating the Company’s capital planning process with on-going risk assessments and related stress testing for major risks.
The ERM program follows fundamental principles in establishing, executing and maintaining a program to manage overall risks. The Company's Board of Directors is responsible for overseeing the strategic and business plans, the ERM program and framework and the risk tolerance of the Company, approving key risk management policies, overseeing their implementation, and holding executive management accountable for the execution of the
83

ERM program. Under the oversight of the Company's Board of Directors, management is charged with implementing an effective, integrated risk management structure. This incorporates a defined organizational structure, with defined roles and responsibilities for all aspects of risk management and appropriate tools that support the identification, assessment, control and reporting of key risks. Management is also responsible for defining categories of risk pertaining to the operations of the Company and is responsible for defining that the risk management framework adequately covers both measurable as well as non-measurable risk. Management prepares risk policies and procedures that delineate the approach to all aspects of risk management through proper documentation and communication through appropriate channels. These risk management policies and procedures are aligned with the Company’s overall business strategies and support the ongoing improvement of its risk management. Management and employees within each line of business and support units are the first line of defense in the identification, assessment, mitigation, monitoring and reporting of risks taken by the lines of business, consistent with the Company’s risk tolerance, the current regulatory model for these risks and any material failures that may occur. The lines of business and support units also will have additional infrastructure for certain types of risk embedded in the lines. The risk management organization and other control units serve as the second line of defense and the credit quality review and internal audit functions provide the third line of defense.
Some of the more significant processes used to manage and control these and other risks are described in the remainder of this Annual Report on Form 10-K.
Credit Risk
Credit risk is the most significant risk affecting the organization. Credit risk refers to the potential that one party to a financial instrument will cause a financial loss for the other party by failing to discharge an obligation. It can arise from items carried on the balance sheet or in off-balance sheet instruments, customers in the Company’s normal lending activities, and other counterparties. The general definition of credit risk also includes transfer risk. That is, the risk that a particular counterparty cannot honor an obligation because it cannot obtain the currency in which the debt is denominated.
The Company has established the following general practices to manage credit risk:
limiting the amount of credit that may be extended to individual borrowers, or on an aggregate basis to certain industries, products or collateral types;
providing tools and policies to promote prudent lending practices;
developing credit risk underwriting standards, metrics and the continuous monitoring of portfolio performance;
assessing, monitoring, and reporting credit risks; and
periodically reevaluating the Company’s strategy and overall exposure as economic, market and other relevant conditions change.

The following discussion presents the principal types of lending conducted by the Company and describes the underwriting procedures and overall risk management of the Company’s lending function.
Management Process
The Company assesses and manages credit risk through a series of policies, processes, measurement systems and controls. The lines of business are responsible for credit risk at the operational day-to-day level. Oversight of the lines of business is provided by the Credit Risk Management department and the appropriate credit committees established within the Company.
Credit Risk Management evaluates all loan requests and approves those that meet the Company’s risk tolerance and are in compliance with Company policies and regulatory guidance. Credit Risk Management also provides policy, portfolio, and approval data to management so that there is a common understanding of loan portfolio risk. This is accomplished by developing credit risk underwriting standards, metrics and the ongoing monitoring of portfolio performance and assessing whether risk management practices have been carried out in accordance with
84

the Company’s credit risk strategy and policies. Key metrics, trends and issues related to credit risk are presented to the Risk Committee of the Board of Directors.
The CQR function provides an independent review of the Company’s credit quality. The CQR function reports to the Risk Committee of the Board of Directors. The CQR function is charged with providing the Company's Board of Directors and executive management with independent, objective, and timely assessments of the Company’s portfolio quality, credit policies, and credit risk management process.
Underwriting Approach
The Company’s underwriting approach is designed to define acceptable combinations of specific risk-mitigating features so that the credit relationships are expected to conform to the Company’s risk tolerances. Provided below is a summary of the most significant underwriting criteria used to evaluate new loans and loan renewals.
Cashflow and debt service coverage – cash flow adequacy is a condition of creditworthiness, meaning that loans not clearly supported by a borrower’s cash flow should be justified by secondary repayment sources.
Secondary sources of repayment – alternative repayment sources are a significant risk-mitigating factor as long as they are liquid, can be easily accessed, and provide adequate resources to supplement the primary cash flow source.
Value of any underlying collateral – loans are often secured by the asset being financed. Because an analysis of the primary and secondary sources of repayment is the most important factor, collateral, unless it is liquid, generally does not justify loans that cannot be serviced by the borrower’s normal cash flows.
Overall creditworthiness of the customer, taking into account the customer’s relationships, both past and current, with other lenders – the Company’s success depends on building lasting and mutually beneficial relationships with clients, which involves assessing their financial position and background.
Consumer underwriting relies heavily on credit bureau scores and other bureau attributes, as well as on other factors such as ability to pay, guarantors or collateral in the case of secured lending. 
Level of equity invested in the transactions – in general, borrowers are required to contribute or invest a portion of their own funds prior to any loan advances.
Structural Interest Rate, Market, and Liquidity Risks
Structural interest rate risk arises from the impact on the Company’s banking assets and liabilities due to changes in the interest rate curves in the market, impacting both economic value and net interest income generation. Market risk arises from the movement of market variables that impact the trading book. These variables can include interest rates, foreign exchange rates, and commodity prices, among others. Liquidity risk refers to the possibilityrisk that a counterpartyan institution's financial condition or borrower cannotoverall safety and soundness is adversely affected by an inability to meet its payment commitments without having to resort to borrowing funds under onerous conditions or damaging its image or reputation.obligations. See the Market Risk Management and Liquidity sections of Management’s Discussion and Analysis of Financial Condition and Results of Operations herein.

Operational Risk
Operational risk refers to the potential loss resulting from inadequate or failed internal processes, people or systems, or from external events. It includes the current and prospective risk to earnings and capital arising from fraud, error, and the inability to deliver products or services, maintain a competitive position or manage information. Included in operational risk are compliance and legal risk. This refers to the possibility of legal or regulatory sanctions and liabilities, financial loss or damage to reputation the Company may suffer as a result of its failure to comply with all applicable laws, regulations, codes of conduct and good practice standards.
Operational risk is managed by the lines of business and supporting units with oversight by the Operational Risk Committees at the line of business and supporting unit level. The Operational Risk Committees are the key element
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to monitor operational risk events and the implementation of action plans and controls. Summary reports of these committees’ activities and decisions are provided to executive management.
Strategic and Business Risk
Strategic and business risk refers to the potential of lower earnings generation due to reduced operating income that cannot be offset quickly through expense management. The origin can be either company specific or systemic. Management of these risks is a shared responsibility throughout the organization using the following management processes. An annual business planning process occurs where market, competitive and economic factors that could have a negative impact on earnings are addressed with action plans developed to deal with these factors. Additionally, monthly reporting and analysis at a line of business and support unit level is performed and reviewed.
Reputational Risk
Reputational risk normally results as a consequence of events related to other risks previously discussed. Therefore, an adequate management of all the different financial and non-financial risk is critical to mitigate and control reputational risk. Management of this risk also involves brand management, community involvement and internal and external communication.
Market Risk Management
The effective management of market risk is essential to achieving the Company’s strategic financial objectives. As a financial institution, the Company’s most significant market risk exposure is interest rate risk in its balance sheet; however, market risk also includes product liquidity risk, price risk and volatility risk in the Company’s lines of business. The primary objectives of market risk management are to limitminimize any adverse effectseffect that changes in market risk factors may have on net interest income, and to offset the risk of price changes for certain assets recorded at fair value.
Interest Rate Market Risk
The Company’s net interest income and the fair value of its financial instruments are influenced by changes in the level of interest rates. The Company manages its exposure to fluctuations in interest rates through policies established by its Asset/Liability Committee. The Asset/Liability Committee meets regularly and has responsibility for approving asset/liability management policies, formulating strategies to improve balance sheet positioning and/or earnings and reviewing the interest rate sensitivity of the Company.
Management utilizes an interest rate simulation model to estimate the sensitivity of the Company’s net interest income to changes in interest rates. Such estimates are based upon a number of assumptions for each scenario, including the level of balance sheet growth, deposit repricing characteristics and the rate of prepayments.

The estimated impact on the Company’s net interest income sensitivity over a one-year time horizon at December 31, 2017,2020, is shown in the table below. Such analysis assumes a gradual and sustained parallel shift in interest rates, expectations of balance sheet growth and composition and the Company’s estimate of how interest-bearing transaction accounts would reprice in each scenario using current yield curves at December 31, 2017.2020.

Table 33
Net Interest Income Sensitivity
Table 36
Net Interest Income Sensitivity
Estimated % Change in Net Interest Income
December 31, 20172020
Rate Change
+ 200 basis points9.345.73  %
+ 100 basis points4.803.04 
-100
 - 25 basis points(4.81(1.38))
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Management modeled only a 25 basis point decline because larger declines would have resulted in a federal funds rate of less than zero.
The following table shows the effect that the indicated changes in interest rates would have on EVE. Inherent in this calculation are many assumptions used to project lifetime cash flows for every item on the balance sheet that may or may not be realized, such as deposit decay rates, prepayment speeds and spread assumptions. This measurement only values existing business without consideration for new business or potential management actions.

Table 34
Economic Value of Equity
Table 37
Economic Value of Equity
Estimated % Change in Economic Value of Equity
December 31, 20172020
Rate Change
+ 300 basis points(6.85)(7.41) %
+ 200 basis points(4.34(3.20))
+ 100 basis points(1.91(0.18))
-100
 - 25 basis points(0.19(0.62))
The Company is also subject to trading risk. The Company utilizes various tools to measure and manage price risk in its trading portfolios. In addition, the Board of Directors of the Company has established certain limits relative to positions and activities. The level of price risk exposure at any given point in time depends on the market environment and expectation of future price and market movements, and will vary from period to period.
Derivatives
The Company uses derivatives primarily to manage economic risks related to commercial loans, mortgage banking operations, long-term debt and other funding sources. The Company also uses derivatives to facilitate transactions on behalf of its clients. As of December 31, 2017,2020, the Company had derivative financial instruments outstanding with notional amounts of $46.2$55.8 billion, including $31.0$39.8 billion related to derivatives to facilitate transactions on behalf of its clients. The estimated net fair value of open contracts was in a net asset position of $162 thousand$500 million at December 31, 2017.2020. For additional information about derivatives, refer to Note 14,13, Derivatives and Hedging, in the Notes to the Consolidated Financial Statements.
Liquidity Management
Liquidity is the ability of the Company to convert assets into cash or cash equivalents without significant loss and to raise additional funds by increasing liabilities. Liquidity management involves maintaining the Company’s ability to meet the day-to-day cash flow requirements of its customers, whether they are depositors wishing to withdraw funds or borrowers requiring funds to meet their credit needs. Without proper liquidity management, the Company would not be able to perform the primary function of a financial intermediary and would, therefore, not be able to meet the needs of the customers it serves.
The Company regularly assesses liquidity needs under various scenarios of market conditions, asset growth and changes in credit ratings. The assessment includes liquidity stress testing which measures various sources and uses of

funds under the different scenarios. The assessment provides regular monitoring of unused borrowing capacity and available sources of contingent liquidity to prepare for unexpected liquidity needs and to cover unanticipated events that could affect liquidity.
The asset portion of the balance sheet provides liquidity primarily through unencumbered securities available for sale, loan principal and interest payments, maturities and prepayments of investment securities held to maturity and, to a lesser extent, sales of investment securities available for sale and trading account assets. Other short-term investments such as federal funds sold, securities purchased under agreements to resell are additional sources of liquidity due to their short-term maturities.
The liability portion of the balance sheet provides liquidity through various customers’ interest-bearing and noninterest-bearing deposit accounts and through FHLB and other borrowings. Brokered deposits, federal funds
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purchased, securities sold under agreements to repurchase and other short-term borrowings as well as excess borrowing capacity with the FHLB and access to debt capital markets are additional sources of liquidity and, basically, represent the Company’s incremental borrowing capacity. These sources of liquidity are used as necessary to fund asset growth and meet short-term liquidity needs.
The Company's financing arrangement with the FHLB adds additional flexibility in managing the Company's liquidity position. At December 31, 2020, the Company had unused FHLB borrowing capacity of $7.6 billion. Additionally, the Company had Federal Reserve discount window availability of $13.6 billion at December 31, 2020.
In addition to the Company’s financial performance and condition, liquidity may be impacted by the Parent’s structure as a holding company that is a separate legal entity from the Bank. The Parent requires cash for various operating needs including payment of dividends to its shareholder, the servicing of debt, and the payment of general corporate expenses. The primary source of liquidity for the Parent is dividends paid by the Bank. Applicable federal and state statutes and regulations impose restrictions on the amount of dividends that may be paid by the Bank. In addition to the formal statutes and regulations, regulatory authorities also consider the adequacy of the Bank’s total capital in relation to its assets, deposits and other such items. Due to the net earnings restrictions on dividend distributions, the Bank was not permitted to pay dividends at December 31, 20172020 or December 31, 20162019 without regulatory approval. Appropriate limits and guidelines are in place so that the Parent has sufficient cash to meet operating expenses and other commitments for at least the next 18 months without relying on subsidiaries or capital markets for funding.
During 2017,2020, the Parent paid no common dividends of $150 million to its sole shareholder, BBVA. Any future dividends paid from the Parent must be set forth as capital actions in the Company's capital plans and not objected to by the Federal Reserve Board before any dividends can be paid.
On June 29, 2017, the Bank issued under its Global Bank Note Program $750 million aggregate principal amount of its 2.875% unsecured senior notes due 2022.
The Company’s ability to raise funding at competitive prices is affected by the rating agencies’ views of the Company’s credit quality, liquidity, capital and earnings. Management meets with the rating agencies on a routine basis to discuss the current outlook for the Company.
At December 31, 2017,2020, the CompanyCompany's LCR was 144% and was fully compliant with the applicable LCR requirements in effect for 2017.requirements. However, should the Company's cash position or investment mix changeCompany is no longer subject to the LCR going forward as a result of the Tailoring Rules. It may become subject to the LCR again in the future as a result of the Company's ability to meetCompany becoming a Category IV U.S. IHC under the LCR requirement may be impacted.Tailoring Rules. Please refer to Item 1. Business - Supervision, Regulation and Other Factors - U.S. Liquidity Standards for more information concerning the LCR requirements applicable to the Company.
Management believes that the current sources of liquidity are adequate to meet the Company’s requirements and plans for continued growth. See Note11,10, FHLB and Other Borrowings, Note 12,11, Shareholder's Equity, and Note 16,15, Commitments, Contingencies and Guarantees, in the Notes to the Consolidated Financial Statements for additional information regarding outstanding balances of sources of liquidity and contractual commitments and obligations.

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The following table presents information about the Company’s contractual obligations.

Table 38
Contractual Obligations (1)
 December 31, 2017
 Payments Due by Period
 Total Less than 1 year 1-3 Years 3-5 Years More than 5 Years Indeterminable Maturity
 (In Thousands)
FHLB and other borrowings$3,959,930
 $300,000
 $1,973,405
 $866,012
 $820,513
 $
Short-term borrowings (2)37,587
 37,587
 
 
 
 
Capital lease obligations19,137
 2,155
 4,418
 4,040
 8,524
 
Operating leases435,184
 66,172
 119,732
 92,824
 156,456
 
Deposits (3)69,256,313
 11,243,000
 2,432,187
 142,848
 63,697
 55,374,581
Unrecognized income tax benefits14,916
 7,146
 3,227
 4,543
 
 
Total$73,723,067
 $11,656,060
 $4,532,969
 $1,110,267
 $1,049,190
 $55,374,581
Table 35
(1)Amounts do not include associated interest payments.
(2)
For more information, see Note 10, Short-Term Borrowings, in the Notes to the Consolidated Financial Statements.
Contractual Obligations (1)
December 31, 2020
Payments Due by Period
TotalLess than 1 year1-3 Years3-5 YearsMore than 5 YearsIndeterminable Maturity
(In Thousands)
FHLB and other borrowings$3,548,492 $1,277,419 $766,723 $1,421,940 $82,410 $— 
Short-term borrowings (2)184,478 184,478 — — — — 
Finance lease obligations12,673 2,143 3,424 2,614 4,492 — 
Operating leases351,969 56,251 100,244 68,102 127,372 — 
Deposits (3)85,858,381 4,193,411 431,479 55,439 4,700 81,173,352 
Unrecognized income tax benefits7,094 1,039 2,337 3,718 — — 
Total$89,963,087 $5,714,741 $1,304,207 $1,551,813 $218,974 $81,173,352 
(1)Amounts do not include associated interest payments.
(2)For more information, see Note 9, Short-Term Borrowings, in the Notes to the Consolidated Financial Statements.
(3)Deposits with indeterminable maturity include noninterest bearing demand, savings, interest-bearing demand accounts and money market accounts.
(3)Deposits with indeterminable maturity include noninterest bearing demand, savings, interest-bearing transaction accounts and money market accounts.
Off Balance Sheet Arrangements
The Company's off balance sheet credit risk includes obligations for loans sold with recourse, unfunded commitments, and letters of credit. Additionally, the Company periodically invests in various limited partnerships that sponsor affordable housing projects. See Note 16, 15, Commitments, Contingencies and Guarantees,, in the Notes to the Consolidated Financial Statements for further discussion.
Capital
The Company and the Bank are subject to various regulatory capital requirements administered by federal and state banking regulators. Failure to meet minimum risk-based and leverage capital requirements can subject the Company and the Bank to a series of increasingly restrictive regulatory actions.

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The following table sets forth the Company's U.S. Basel III regulatory capital ratios subject to transitional provisions at December 31, 20172020 and 2016.2019.
Table 36
Table 39
 Capital Ratios
 December 31,
 2017 2016
 (Dollars in Thousands)
Capital:   
CET1 Capital$7,964,877
 $7,669,118
Tier 1 Capital8,199,077
 7,907,518
Total Qualifying Capital9,689,834
 9,550,482
Assets:   
Total risk-adjusted assets (regulatory)$67,489,425
 $66,719,395
Ratios:   
CET1 Risk-Based Capital Ratio11.80% 11.49%
Tier 1 Risk-Based Capital Ratio12.15
 11.85
Total Risk-Based Capital Ratio14.36
 14.31
Leverage Ratio9.98
 9.46
Capital Ratios
December 31,
20202019
(Dollars in Thousands)
Capital:
CET1 Capital$9,086,853 $8,615,357 
Tier 1 Capital9,316,853 8,849,557 
Total Qualifying Capital10,804,264 10,332,023 
Assets:
Total risk-adjusted assets (regulatory)$68,439,633 $68,968,967 
Ratios:
CET1 Risk-Based Capital Ratio13.28 %12.49 %
Tier 1 Risk-Based Capital Ratio13.61 12.83 
Total Risk-Based Capital Ratio15.79 14.98 
Leverage Ratio9.07 9.70 
At December 31, 2017,2020, the regulatory capital ratios of the Bank also remain well above current regulatory requirements for banks based on applicable U.S. regulatory capital requirements. The Company continually monitors these ratios to ensure that the Bank exceeds this standard.
The Company also regularly performs stress testing on its capital levels and is required annuallyhas elected the ‘five-year transition’ for the ASC 326 accounting standard from the banking agencies’ final rule that allows banking organizations to submit the Company’s capital plan to the Federal Reserve Board as partdefer certain effects of the CCAR process. In June 2017,ASC 326 accounting standard on their regulatory capital. Specifically, this final rule allows for 25% of the Company was informed that the Federal Reserve Board had no objection to the Company's capital plan and the capital actions proposedcumulative increase in the capital plan. The Company's capital plan included common dividendsallowance for credit losses since the adoption of $200 million, subject to approval by the Company's board of directors. The Company submitted its capital plan, which was approved by its board of directors, to the Federal Reserve in April 2017 as partASC 326 and 100% of the Comprehensive Capital Analysis and Reviewday-one impact of ASC 326 adoption to be deferred for a two-year period. This two-year period will be followed by a three-year transition period to phase-in the impact of the 34 largest U.S. bank holding companies. The capital plan includes proposed potential capital actions covering the period from July 1, 2017 through June 30, 2018.
On June 22, 2017, the Federal Reserve Board disclosed the results of its 2017 Dodd-Frank Act Stress Test for the same 34 bank holding companies. Each of the Company's projecteddeferred amounts on regulatory capital ratios exceeded the applicable regulatory minimums as defined by the Federal Reserve under the hypothetical supervisory severely adverse scenario.capital.
Please refer to Item 1. Business - Supervision, Regulation and Other Factors - Capital Requirements and Item 1A. - Risk Factors for more information regarding regulatory capital requirements. Also, see Note 17,16, Regulatory Capital Requirements and Dividends from Subsidiaries, in the Notes to the Consolidated Financial Statements for further details.
Effects of Inflation
The majority of assets and liabilities of a financial institution are monetary in nature; therefore, a financial institution differs greatly from most commercial and industrial companies, which have significant investments in fixed assets or inventories that are greatly impacted by inflation. However, inflation does have an important impact on the growth of total assets in the banking industry and the resulting need to increase equity capital at higher than normal rates in order to maintain an appropriate equity-to-assets ratio. Inflation also affects other expenses that tend to rise during periods of general inflation.
Management believes the most significant potential impact of inflation on financial results is a direct result of the Company’s ability to manage the impact of changes in interest rates. Management attempts to minimize the impact of interest rate fluctuations on net interest income. However, this goal can be difficult to completely achieve in times of rapidly changing interest rates and is one of many factors considered in determining the Company’s interest rate

positioning. The Company is asset sensitive as of December 31, 2017.2020. Refer to Table 36,33, Net Interest Income Sensitivity, for additional details on the Company’s interest rate sensitivity.
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Effects of Deflation
A period of deflation would affect all industries, including financial institutions. Potentially, deflation could lead to lower profits, higher unemployment, lower production and deterioration in overall economic conditions. In addition, deflation could depress economic activity and impair earnings through increasing the value of debt while decreasing the value of collateral for loans. If the economy experienced a severe period of deflation, then it could depress loan demand, impair the ability of borrowers to repay loans and sharply reduce earnings.
Management believes the most significant potential impact of deflation on financial results relates to the Company’s ability to maintain a high amount of capital to cushion against future losses. In addition, the Company can utilize certain risk management tools to help it maintain its balance sheet strength even if a deflationary scenario were to develop.

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Quarterly Financial Results
The accompanying table presents condensed information relating to quarterly periods.

Table 37
Quarterly Financial Summary
(Unaudited)
December 31,
20202019
Fourth QuarterThird QuarterSecond QuarterFirst QuarterFourth QuarterThird QuarterSecond QuarterFirst Quarter
(In Thousands)
Summary of Operations:
Interest income$717,674 $721,426 $743,545 $798,383 $855,811 $893,204 $902,629 $907,012 
Interest expense50,472 79,576 131,528 208,928 232,657 252,163 242,880 223,923 
Net interest income667,202 641,850 612,017 589,455 623,154 641,041 659,749 683,089 
Provision for credit losses(81,298)150,977 539,459 356,991 119,505 140,629 155,018 182,292 
Net interest income after provision for credit losses748,500 490,873 72,558 232,464 503,649 500,412 504,731 500,797 
Noninterest income301,416 284,660 272,354 334,242 272,584 321,319 284,281 257,760 
Noninterest expense577,580 595,628 579,450 2,809,060 1,086,906 598,887 598,314 581,973 
Income (loss) before income tax expense (benefit)472,336 179,905 (234,538)(2,242,354)(310,673)222,844 190,698 176,584 
Income tax expense (benefit)138,519 13,664 (110,101)(5,069)20,032 39,899 30,512 35,603 
Net income (loss)333,817 166,241 (124,437)(2,237,285)(330,705)182,945 160,186 140,981 
Less: noncontrolling interest673 401 472 501 663 514 599 556 
Net income (loss) attributable to BBVA USA Bancshares, Inc.333,144 165,840 (124,909)(2,237,786)(331,368)182,431 159,587 140,425 
Less: preferred stock dividends3,189 3,286 3,965 4,155 4,239 4,561 4,725 4,485 
Net income (loss) attributable to common shareholder$329,955 $162,554 $(128,874)$(2,241,941)$(335,607)$177,870 $154,862 $135,940 
Selected Average Balances:
Loans and loans held for sale$66,212,070 $67,837,185 $69,256,412 $64,875,095 $63,956,453 $63,629,992 $64,056,915 $65,482,395 
Total assets104,835,589 104,282,898 104,204,062 96,356,113 95,754,954 94,942,456 93,452,839 92,985,876 
Deposits85,906,838 85,301,231 83,547,718 74,881,825 74,122,266 72,994,321 72,687,054 72,203,842 
FHLB and other borrowings3,552,199 3,567,285 3,567,010 3,736,201 3,701,993 3,860,727 4,026,581 4,290,724 
Shareholder’s equity11,595,287 11,394,928 11,533,007 13,500,615 14,090,315 14,056,939 13,782,011 13,640,655 

Table 40
Quarterly Financial Summary
(Unaudited)
 December 31,
 2017 2016
 Fourth Quarter Third Quarter Second Quarter First Quarter Fourth Quarter Third Quarter Second Quarter First Quarter
 (In Thousands)
Summary of Operations:               
Interest income$716,608
 $702,612
 $691,640
 $655,788
 $647,026
 $630,542
 $620,129
 $632,762
Interest expense113,063
 113,251
 105,812
 104,355
 115,274
 115,733
 115,891
 115,880
Net interest income603,545
 589,361
 585,828
 551,433
 531,752
 514,809
 504,238
 516,882
Provision for loan losses58,835
 103,434
 45,285
 80,139
 37,564
 65,107
 86,673
 113,245
Net interest income after provision for loan losses544,710
 485,927
 540,543
 471,294
 494,188
 449,702
 417,565
 403,637
Noninterest income297,169
 257,794
 246,325
 244,687
 260,758
 263,765
 278,246
 253,205
Noninterest expense615,828
 573,962
 572,485
 549,312
 614,070
 556,271
 541,037
 592,144
Income before income tax expense226,051
 169,759
 214,383
 166,669
 140,876
 157,196
 154,774
 64,698
Income tax expense173,979
 39,308
 56,943
 45,846
 51,473
 36,845
 32,272
 25,431
Net income52,072
 130,451
 157,440
 120,823
 89,403
 120,351
 122,502
 39,267
Less: noncontrolling interest547
 584
 431
 443
 441
 523
 518
 528
Net income attributable to BBVA Compass Bancshares, Inc.51,525
 129,867
 157,009
 120,380
 88,962
 119,828
 121,984
 38,739
Less: preferred stock dividends3,812
 3,786
 3,700
 3,548
 3,536
 3,476
 3,453
 3,219
Net income attributable to common shareholder$47,713
 $126,081
 $153,309
 $116,832
 $85,426
 $116,352
 $118,531
 $35,520
Selected Average Balances:               
Loans and loans held for sale$61,170,130
 $60,271,504
 $59,902,725
 $60,326,849
 $60,428,830
 $61,060,433
 $62,355,245
 $62,195,963
Total assets86,990,170
 87,299,979
 87,474,348
 87,676,882
 88,639,855
 90,900,339
 92,440,585
 92,305,106
Deposits67,994,615
 65,589,724
 65,711,133
 67,216,855
 67,718,213
 67,979,739
 68,441,915
 67,479,613
FHLB and other borrowings3,551,958
 5,053,340
 4,104,668
 3,167,805
 3,281,743
 4,121,742
 4,448,139
 5,064,803
Shareholder’s equity13,150,577
 13,130,915
 13,004,717
 12,852,658
 12,982,707
 12,810,740
 12,751,155
 12,727,970
Item 7A.    Quantitative and Qualitative Disclosures about Market Risk

Item 7A.
Quantitative and Qualitative Disclosures about Market Risk
See “Market Risk Management” in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations, which is incorporated herein by reference.

92

Item 8.    Financial Statements and Supplementary Data
Item 8.
Financial Statements and Supplementary Data

93



REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM






To the Shareholder and Board of Directors
BBVA CompassUSA Bancshares, Inc.:

Opinion on the ConsolidatedFinancial Statements
We have audited the accompanying consolidated balance sheetsheets of BBVA CompassUSA Bancshares, Inc. and subsidiaries (the “Company”)Company) as of December 31, 2017,2020 and 2019, the related consolidated statements of income, comprehensive income, shareholder’s equity, and cash flows for each of the years in the three‑year thenperiod ended December 31, 2020, and the related notes (collectively, the “consolidatedconsolidated financial statements”)statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2017,2020 and 2019, and the results of its operations and its cash flows for each of the years in the three‑year thenperiod ended December 31, 2020, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”)(PCAOB), the Company’s internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated February 28, 201825, 2021 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.
Change in Accounting Principle
As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for the recognition and measurement of credit losses as of January 1, 2020 due to the adoption of Accounting Standards Codification Topic 326, Financial Instruments – Credit Losses (ASC 326).
Basis for Opinion
These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audit.audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our auditaudits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our auditaudits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our auditaudits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audit providesaudits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
94

Valuation of Goodwill
As discussed in Notes 1 and 7 to the consolidated financial statements, the goodwill balance as of December 31, 2020 was $2.3 billion, of which $1.9 billion related to the Commercial Banking and Wealth reporting unit, $136 million related to the Retail Banking reporting unit, and $262 million related to the Corporate and Investment Banking reporting unit. The Company performs goodwill impairment testing on an annual basis and more frequently if events or circumstances indicate a potential impairment may exist. During the three months ended March 31, 2020, the Company determined that a triggering event had occurred due to the impact of COVID‑19 pandemic and its impact on the economic environment and the Company’s financial performance. The Company elected to perform a quantitative impairment test which indicated a goodwill impairment of $164 million within the Corporate and Investment Banking reporting unit, $729 million within the Commercial Banking and Wealth reporting unit, and $1.3 billion within the Retail Banking reporting unit resulting in the Company recording a goodwill impairment charge of $2.2 billion. A test of goodwill for impairment consists of comparing the fair value of each reporting unit with its carrying amount, including goodwill. If the carrying amount of a reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess. The estimated fair value of the reporting unit is determined using a blend of the income approach and market approach, inclusive of both the guideline public company method and the guideline transaction method.
We identified the interim evaluation of the goodwill impairment measurement for the Commercial Banking and Wealth, Retail, and Corporate and Investment Banking reporting units as a critical audit matter. The degree of subjectivity associated with the assessment of certain assumptions to estimate the fair value of the reporting units required a high degree of auditor judgment. Specifically, subjective auditor judgment was required to assess the estimated future cash flow assumptions, discount rates, and long‑term growth rates used in the income approach and market multiples used in the market approach. Minor changes to those assumptions could have had a significant effect on the Company’s measurement of the fair value of the reporting units and goodwill impairment. Additionally, the audit effort associated with this estimate required specialized skills and knowledge.
The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to the measurement of goodwill impairment for the reporting units, including controls over the:
development of future cash flow assumptions by reporting unit
development of the long term growth rates, discount rates, and market multiple assumptions by reporting unit.
We evaluated the Company’s analysis to assess potential goodwill impairment for compliance with U.S. generally accepted accounting principles. We evaluated the reasonableness of the Company’s future cash flows for the reporting units, by comparing the future cash flow assumptions to historic projections and internal analysis and external data. We compared the Company’s previous cash flow projections to actual results to assess the Company’s ability to accurately forecast. In addition, we involved valuation professionals with specialized skills and knowledge, who assisted in:
evaluating the discount rates and long term growth rates by comparing the inputs to the development of the assumptions to publicly available data
evaluating market multiples by comparing the market multiples to publicly available data for comparable entities and assessing the resulting market multiples
assessing the results of management’s goodwill impairment measurement considering the income and market approach by reviewing and evaluating the work and documentation of the specialist engaged by the Company.
Allowance for Loan Losses Evaluated on a Collective Basis
As discussed in Note 1 to the consolidated financial statements, the Company adopted ASC 326 as of January 1, 2020. The total allowance for loan losses as of January 1, 2020 was $1.1 billion, which included the allowance for loan losses evaluated on a collective basis (the January 1, 2020 collective ALL). As discussed in Note 3 to the consolidated financial statements, the Company’s allowance for loan losses was $1.7 billion, which included the allowance for loan losses evaluated on a collective basis (the December 31, 2020 collective ALL) as of December 31, 2020. The January 1, 2020 collective ALL and the December 31, 2020 collective ALL (together, the collective ALL) includes the measure of expected credit losses on a collective basis for those loans that share similar risk
95

characteristics. The Company estimated the collective ALL using (1) discounted cash flows, and (2) default probabilities and loss severities, which are based on relevant internal and external available information that relates to past events, current conditions, and reasonable and supportable economic forecasts. The Company disaggregates the portfolio into segments; incorporating obligor risk ratings for commercial loans and credit scores for consumer loans. The Company estimates the present value of cash shortfalls resulting from the sum of the marginal losses occurring in each time period, over the remaining life of the loan. The marginal losses are derived from the projection of principal balance, inclusive of principal cash flow and prepayment estimates, and parameters reflecting the severity of losses (LGD) in the case of default that is given by the marginal probability of default (PD) for each period of the portfolio’s lifetime. The Company estimates a point in time PD and LGD utilizing recent historical data per portfolio, which are then transformed via macroeconomic models using correlated macroeconomic variables included in the forecasted scenarios. After the forecast period, the Company reverts to long run historical average default probabilities and loss severities using a linear function, with reversion speeds that differ by portfolio. A portion of the collective ALL is comprised of adjustments, based on qualitative factors, to the loss estimates described above when it is determined that expected credit losses may not have been captured in the loss estimates.
We identified the assessment of the January 1, 2020 collective ALL and the December 31, 2020 collective ALL as a critical audit matter. A high degree of audit effort, including specialized skills and knowledge, and subjective and complex auditor judgment was involved in the assessment of the collective ALL due to significant measurement uncertainty. Specifically, the assessment encompassed the evaluation of the collective ALL methodology, including the methods and models used to estimate (1) the PD and LGD, and their significant assumptions, including portfolio segmentation, the economic forecast scenario and macroeconomic variables, the reasonable and supportable forecast periods, and obligor risk ratings for commercial loans, and (2) the qualitative factors, principally the alternative economic forecast scenarios. The assessment also included an evaluation of the conceptual soundness and performance of the PD and LGD models. In addition, auditor judgment was required to evaluate the sufficiency of audit evidence obtained.
The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to the measurement of the collective ALL estimates, including controls over the:
development of the collective ALL methodology
development of the PD and LGD models and forecasts
identification and determination of the significant assumptions used in the PD and LGD models
development of obligor risk ratings for commercial loans
development of the qualitative factors, including the alternative economic scenarios
performance monitoring of the PD and LGD models for the December 31, 2020 collective ALL.
We evaluated the Company’s process to develop the collective ALL estimates by testing certain sources of data, factors, and assumptions that the Company used, and considered the relevance and reliability of such data, factors, and assumptions. We involved credit risk professionals with specialized skills and knowledge who assisted in:
evaluating the Company’s collective ALL methodology for compliance with U.S. generally accepted accounting principles
assessing the conceptual soundness and performance of the PD and LGD models by inspecting the model documentation to determine whether the models are suitable for their intended use
evaluating judgments made by the Company relative to the development and performance testing of the PD and LGD models by comparing them to relevant Company-specific metrics and trends and the applicable industry and regulatory practices
evaluating the methodology used to develop the economic forecast scenarios and underlying assumptions by comparing it to the Company’s business environment and relevant industry practices
assessing the economic forecast scenario through comparison to publicly available forecasts
96

testing the long run historical average default probabilities and loss severities and reasonable and supportable forecast periods to evaluate the length of each period by comparing them to specific portfolio risk characteristics and trends
determining whether the loan portfolio is segmented by similar risk characteristics by comparing to the Company’s business environment and relevant industry practices
testing individual obligor risk ratings for a selection of commercial loans by evaluating the financial performance of the borrower, sources of repayment, and any relevant guarantees or underlying collateral
evaluating the methodology used to develop the qualitative factors and the effect of those factors on the collective ALL compared with relevant credit risk factors and consistency with credit trends and identified limitations of the underlying quantitative models.
We also assessed the sufficiency of the audit evidence obtained related to January 1, 2020 collective ALL and the December 31, 2020 collective ALL estimates by evaluating the:
cumulative results of the audit procedures
qualitative aspects of the Company’s accounting practices
potential bias in the accounting estimates.


/s/ KPMG LLP


We have served as the Company’s auditor since 2016.

Birmingham, Alabama
February 28, 201825, 2021

97

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


To the Shareholder and Board of Directors
BBVA CompassUSA Bancshares, Inc.:

Opinion on Internal Control Over Financial Reporting
We have audited BBVA CompassUSA Bancshares, Inc.’s, and subsidiaries’ (the “Company”)Company) internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017,2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”)(PCAOB), the consolidated balance sheetsheets of the Company as of December 31, 2017,2020 and 2019, the related consolidated statements of income, comprehensive income, shareholder’s equity, and cash flows for each of the years in the three‑year thenperiod ended December 31, 2020, and the related notes (collectively, the “consolidatedconsolidated financial statements”)statements), and our report dated February 28, 201825, 2021 expressed an unqualified opinion on those consolidated financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report onof Internal Control overOver Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


/s/ KPMG LLP

Birmingham, Alabama
February 28, 201825, 2021

98
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM





To the Board of Directors and Shareholder of
BBVA Compass Bancshares, Inc.USA BANCSHARES, INC. AND SUBSIDIARIES
Houston, TexasCONSOLIDATED BALANCE SHEETS

We have audited the accompanying consolidated balance sheet of BBVA Compass Bancshares, Inc. and subsidiaries (the "Company") as of December 31, 2016, and the related consolidated statements of income, comprehensive income, shareholder’s equity, and cash flows for each of the two years in the period ended December 31, 2016. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, such consolidated financial statement presents fairly, in all material respects, the financial position of BBVA Compass Bancshares, Inc. and subsidiaries as of December 31, 2016, and the results of their operations and their cash flows for each of the two years in the period ended December 31, 2016, in conformity with accounting principles generally accepted in the United States of America.




/s/ DELOITTE & TOUCHE LLP

Birmingham, AL
March 1, 2017 (February 28, 2018 as to the effects of the segment changes for each of the two years in the period ended December 31, 2016, as described in Note 22)



BBVA COMPASS BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS

December 31,December 31,
2017 201620202019
(In Thousands)(In Thousands)
Assets:   Assets:
Cash and due from banks$1,313,022
 $1,284,261
Cash and due from banks$1,249,954 $1,149,734 
Interest bearing deposits with the Federal Reserve2,683,769
 1,830,078
Federal funds sold, securities purchased under agreements to resell and interest bearing deposits86,035
 137,447
Federal funds sold, securities purchased under agreements to resell and interest bearing deposits13,357,954 5,788,964 
Cash and cash equivalents4,082,826
 3,251,786
Cash and cash equivalents14,607,908 6,938,698 
Trading account assets220,496
 3,144,600
Trading account assets762,449 473,976 
Investment securities available for sale12,683,787
 11,665,055
Investment securities held to maturity (fair value of $1,040,543 and $1,182,009 for 2017 and 2016, respectively)1,046,093
 1,203,217
Loans held for sale (includes $67,110 and $105,257 measured at fair value for 2017 and 2016, respectively)67,110
 161,849
Debt securities available for saleDebt securities available for sale5,744,919 7,235,305 
Debt securities held to maturity, net of allowance for debt securities held to maturity losses of $2,178 at December 31, 2020 (fair value of $10,809,461 and $6,921,158 for 2020 and 2019, respectively)Debt securities held to maturity, net of allowance for debt securities held to maturity losses of $2,178 at December 31, 2020 (fair value of $10,809,461 and $6,921,158 for 2020 and 2019, respectively)10,549,945 6,797,046 
Loans held for sale, at fair valueLoans held for sale, at fair value236,586 112,058 
Loans61,623,768
 60,061,263
Loans65,559,767 63,946,857 
Allowance for loan losses(842,760) (838,293)Allowance for loan losses(1,679,474)(920,993)
Net loans60,781,008
 59,222,970
Net loans63,880,293 63,025,864 
Premises and equipment, net1,214,874
 1,300,054
Premises and equipment, net1,055,525 1,087,698 
Bank owned life insurance722,596
 711,939
Bank owned life insurance757,943 750,224 
Goodwill4,983,296
 4,983,296
Goodwill2,328,296 4,513,296 
Other assets1,518,493
 1,435,187
Other assets
2,832,339 2,669,182 
Total assets$87,320,579
 $87,079,953
Total assets$102,756,203 $93,603,347 
Liabilities:   Liabilities:
Deposits:   Deposits:
Noninterest bearing$21,630,694
 $20,332,792
Noninterest bearing$27,791,421 $21,850,216 
Interest bearing47,625,619
 46,946,741
Interest bearing58,066,960 53,135,067 
Total deposits69,256,313
 67,279,533
Total deposits85,858,381 74,985,283 
FHLB and other borrowings3,959,930
 3,001,551
FHLB and other borrowings3,548,492 3,690,044 
Federal funds purchased and securities sold under agreements to repurchase19,591
 39,052
Other short-term borrowings17,996
 2,802,977
Federal funds purchased and securities sold under agreements to repurchase and other short-term borrowingsFederal funds purchased and securities sold under agreements to repurchase and other short-term borrowings184,478 173,028 
Accrued expenses and other liabilities1,053,439
 1,206,133
Accrued expenses and other liabilities
1,473,490 1,368,403 
Total liabilities74,307,269
 74,329,246
Total liabilities91,064,841 80,216,758 
Shareholder’s Equity:   Shareholder’s Equity:
Series A Preferred stock — $0.01 par value, liquidation preference $200,000 per share   Series A Preferred stock — $0.01 par value, liquidation preference $200,000 per share
Authorized — 30,000,000 shares   Authorized — 30,000,000 shares
Issued — 1,150 shares229,475
 229,475
Issued — 1,150 shares229,475 229,475 
Common stock — $0.01 par value:   Common stock — $0.01 par value:
Authorized — 300,000,000 shares   Authorized — 300,000,000 shares
Issued — 222,950,751 shares2,230
 2,230
Issued — 222,963,891 shares at both December 31, 2020 and 2019, respectivelyIssued — 222,963,891 shares at both December 31, 2020 and 2019, respectively2,230 2,230 
Surplus14,818,608
 14,985,673
Surplus14,032,205 14,043,727 
Accumulated deficit(1,868,659) (2,327,440)Accumulated deficit(2,931,151)(917,227)
Accumulated other comprehensive loss(197,405) (168,252)
Total BBVA Compass Bancshares, Inc. shareholder’s equity12,984,249
 12,721,686
Accumulated other comprehensive income (loss)Accumulated other comprehensive income (loss)329,105 (1,072)
Total BBVA USA Bancshares, Inc. shareholder’s equityTotal BBVA USA Bancshares, Inc. shareholder’s equity11,661,864 13,357,133 
Noncontrolling interests29,061
 29,021
Noncontrolling interests29,498 29,456 
Total shareholder’s equity13,013,310
 12,750,707
Total shareholder’s equity11,691,362 13,386,589 
Total liabilities and shareholder’s equity$87,320,579
 $87,079,953
Total liabilities and shareholder’s equity$102,756,203 $93,603,347 
See accompanying Notes to Consolidated Financial Statements.

BBVA COMPASS BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME

 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Interest income:     
Interest and fees on loans$2,447,293
 $2,236,929
 $2,162,145
Interest on investment securities available for sale224,715
 191,889
 192,124
Interest on investment securities held to maturity27,009
 26,893
 27,449
Interest on federal funds sold, securities purchased under agreements to resell and interest bearing deposits40,277
 20,939
 5,622
Interest on trading account assets27,354
 53,809
 50,935
Total interest income2,766,648
 2,530,459
 2,438,275
Interest expense:     
Interest on deposits299,317
 304,625
 274,478
Interest on FHLB and other borrowings93,814
 82,744
 89,988
Interest on federal funds purchased and securities sold under agreements to repurchase16,926
 21,165
 8,390
Interest on other short-term borrowings26,424
 54,244
 52,442
Total interest expense436,481
 462,778
 425,298
Net interest income2,330,167
 2,067,681
 2,012,977
Provision for loan losses287,693
 302,589
 193,638
Net interest income after provision for loan losses2,042,474
 1,765,092
 1,819,339
Noninterest income:     
Service charges on deposit accounts222,110
 214,294
 216,248
Card and merchant processing fees128,129
 123,668
 112,818
Retail investment sales109,214
 102,982
 101,614
Investment banking and advisory fees103,701

107,116

105,235
Money transfer income101,509
 104,592
 93,437
Asset management fees40,465
 34,875
 33,194
Corporate and correspondent investment sales38,052
 24,689
 30,000
Mortgage banking income14,356
 21,496
 27,258
Bank owned life insurance17,108
 17,243
 18,662
Investment securities gains, net3,033
 30,037
 81,656
Other268,298
 274,982
 259,252
Total noninterest income1,045,975
 1,055,974
 1,079,374
Noninterest expense:     
Salaries, benefits and commissions1,131,971
 1,119,676
 1,081,475
Professional services263,490
 242,206
 218,584
Equipment247,891
 242,273
 232,050
Net occupancy166,693
 160,997
 161,035
Money transfer expense65,790
 67,474
 60,350
FDIC insurance64,890
 80,070
 64,072
Marketing52,220
 50,549
 41,778
Communications20,554
 21,046
 22,527
Amortization of intangibles10,099
 16,373
 39,208
FDIC indemnification expense22
 3,984
 55,129
Goodwill impairment
 59,901
 17,000
Securities impairment:     
Other-than-temporary impairment242
 281
 1,747
Less: non-credit portion recognized in other comprehensive income
 151
 87
Total securities impairment242
 130
 1,660
Other287,725
 238,843
 219,985
Total noninterest expense2,311,587
 2,303,522
 2,214,853
Net income before income tax expense776,862
 517,544
 683,860
Income tax expense316,076
 146,021
 176,502
Net income460,786
 371,523
 507,358
Less: net income attributable to noncontrolling interests2,005
 2,010
 2,228
Net income attributable to BBVA Compass Bancshares, Inc.458,781
 369,513
 505,130
Less: preferred stock dividends14,846
 13,684
 
Net income attributable to common shareholder$443,935
 $355,829
 $505,130
99
See accompanying Notes to Consolidated Financial Statements.

BBVA COMPASS BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME


 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Net income$460,786
 $371,523
 $507,358
Other comprehensive loss, net of tax:     
Unrealized holding losses arising during period from securities available for sale(14,946) (48,038) (16,635)
Less: reclassification adjustment for net gains on sale of securities available for sale in net income2,257
 18,811
 52,065
Net change in unrealized holding losses on securities available for sale(17,203) (66,849) (68,700)
Change in unamortized net holding losses on investment securities held to maturity3,944
 3,613
 7,905
Less: non-credit related impairment on investment securities held to maturity
 96
 55
Change in unamortized non-credit related impairment on investment securities held to maturity991
 951
 134
Net change in unamortized holding losses on securities held to maturity4,935
 4,468
 7,984
Unrealized holding gains (losses) arising during period from cash flow hedge instruments(14,685) (3,673) 1,287
Change in defined benefit plans(2,200) (2,862) 11,955
Other comprehensive loss, net of tax(29,153) (68,916) (47,474)
Comprehensive income431,633
 302,607
 459,884
Less: comprehensive income attributable to noncontrolling interests2,005
 2,010
 2,228
Comprehensive income attributable to BBVA Compass Bancshares, Inc.$429,628
 $300,597
 $457,656
See accompanying Notes to Consolidated Financial Statements.

BBVA COMPASS BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDER'S EQUITY

 Preferred Stock Common Stock Surplus Accumulated Deficit Accumulated Other Comprehensive Income (Loss) Non-controlling Interests Total Shareholder’s Equity
 (In Thousands)
Balance, December 31, 2014$
 $2,230
 $15,277,746
 $(3,202,083) $(51,862) $28,891
 $12,054,922
Net income
 
 
 505,130
 
 2,228
 507,358
Other comprehensive loss, net of tax
 
 
 
 (47,474) 
 (47,474)
Issuance of preferred stock229,475
 
 
 
 
 
 229,475
Preferred stock dividends
 
 
 
 
 (2,093) (2,093)
Common stock dividends
 
 (95,000) 
 
 
 (95,000)
Dividend to BBVA Bancomer USA, Inc.
 
 (20,000) 
 
 
 (20,000)
Vesting of restricted stock
 
 (3,603) 
 
 
 (3,603)
Restricted stock retained to cover taxes
 
 (3,016) 
 
 
 (3,016)
Restricted stock tax benefit
 
 12
 
 
 
 12
Amortization of stock-based deferred compensation
 
 4,128
 
 
 
 4,128
Balance, December 31, 2015$229,475
 $2,230
 $15,160,267
 $(2,696,953) $(99,336) $29,026
 $12,624,709
Net income
 
 
 369,513
 
 2,010
 371,523
Other comprehensive loss, net of tax
 
 
 
 (68,916) 
 (68,916)
Preferred stock dividends
 
 (13,684) 
 
 (2,093) (15,777)
Common stock dividends
 
 (92,864) 
 
 
 (92,864)
Dividend to BBVA Bancomer USA, Inc.
 
 (69,151) 
 
 
 (69,151)
Capital contribution
 
 
 
 
 78
 78
Vesting of restricted stock
 
 (1,744) 
 
 
 (1,744)
Restricted stock retained to cover taxes
 
 (630) 
 
 
 (630)
Restricted stock tax deficiency
 
 (468) 
 
 
 (468)
Amortization of stock-based deferred compensation
 
 3,947
 
 
 
 3,947
Balance, December 31, 2016$229,475
 $2,230
 $14,985,673
 $(2,327,440) $(168,252) $29,021
 $12,750,707
Net income
 
 
 458,781
 
 2,005
 460,786
Other comprehensive loss, net of tax
 
 
 
 (29,153) 
 (29,153)
Preferred stock dividends
 
 (14,846) 
 
 (2,093) (16,939)
Common stock dividends
 
 (150,000) 
 
 
 (150,000)
Capital contribution
 
 
 
 
 128
 128
Vesting of restricted stock
 
 (1,530) 
 
 
 (1,530)
Restricted stock retained to cover taxes
 
 (689) 
 
 
 (689)
Balance, December 31, 2017$229,475
 $2,230
 $14,818,608
 $(1,868,659) $(197,405) $29,061
 $13,013,310


BBVA USA BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
Years Ended December 31,
202020192018
(In Thousands)
Interest income:
Interest and fees on loans$2,656,786 $3,097,640 $2,914,269 
Interest on debt securities available for sale58,876 168,031 222,623 
Interest on debt securities held to maturity191,695 144,798 61,591 
Interest on trading account assets3,964 2,953 3,211 
Interest and dividends on other earning assets69,707 145,234 63,580 
Total interest income2,981,028 3,558,656 3,265,274 
Interest expense:
Interest on deposits357,113 778,156 517,290 
Interest on FHLB and other borrowings71,848 136,164 130,372 
Interest on federal funds purchased and securities sold under agreements to repurchase41,018 36,736 8,953 
Interest on other short-term borrowings525 567 2,081 
Total interest expense470,504 951,623 658,696 
Net interest income2,510,524 2,607,033 2,606,578 
Provision for credit losses966,129 597,444 365,420 
Net interest income after provision for credit losses1,544,395 2,009,589 2,241,158 
Noninterest income:
Service charges on deposit accounts219,783 250,367 236,673 
Card and merchant processing fees192,096 197,547 174,927 
Investment banking and advisory fees138,096 

83,659 

77,684 
Investment services sales fees112,243 115,446 112,652 
Money transfer income106,564 99,144 91,681 
Mortgage banking income74,813 28,059 26,833 
Corporate and correspondent investment sales49,318 38,561 51,675 
Asset management fees48,101 45,571 43,811 
Bank owned life insurance20,149 17,479 17,822 
Investment securities gains, net22,616 29,961 
Other208,893 230,150 223,151 
Total noninterest income1,192,672 1,135,944 1,056,909 
Noninterest expense:
Salaries, benefits and commissions1,159,561 1,181,934 1,154,791 
Professional services306,873 292,926 277,154 
Equipment267,547 256,766 257,565 
Net occupancy163,125 166,600 166,768 
Money transfer expense74,755 68,224 62,138 
Marketing40,130 55,164 48,866 
FDIC insurance34,954 27,703 67,550 
Communications21,759 21,782 30,582 
Goodwill impairment2,185,000 470,000 
Other308,014 324,981 284,546 
Total noninterest expense4,561,718 2,866,080 2,349,960 
Net (loss) income before income tax expense(1,824,651)279,453 948,107 
Income tax expense37,013 126,046 184,678 
Net (loss) income(1,861,664)153,407 763,429 
Less: net income attributable to noncontrolling interests2,047 2,332 1,981 
Net (loss) income attributable to BBVA USA Bancshares, Inc.(1,863,711)151,075 761,448 
Less: preferred stock dividends14,595 18,010 17,047 
Net (loss) income attributable to common shareholder$(1,878,306)$133,065 $744,401 
See accompanying Notes to Consolidated Financial Statements.

100


BBVA USA BANCSHARES, INC. AND SUBSIDIARIES
BBVA COMPASS BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS

 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Operating Activities:     
Net income$460,786
 $371,523
 $507,358
Adjustments to reconcile net income to net cash provided by operating activities:     
Depreciation and amortization254,126
 286,159
 275,529
Goodwill impairment
 59,901
 17,000
Securities impairment242
 130
 1,660
Amortization of intangibles10,099
 16,373
 39,208
Accretion of discount, loan fees and purchase market adjustments, net(20,748) (19,614) (128,170)
Net change in FDIC indemnification liability22
 3,984
 55,129
Gain on termination of FDIC shared loss agreement(1,779) 
 
Provision for loan losses287,693
 302,589
 193,638
Amortization of stock based compensation
 3,947
 4,128
Net change in trading account assets210,903
 (2,503) (20,180)
Net change in trading account liabilities(110,468) (6,234) (8,440)
Net change in loans held for sale38,318
 (22,654) 84,234
Deferred tax expense (benefit)137,957
 (21,873) (111,042)
Investment securities gains, net(3,033) (30,037) (81,656)
Loss on prepayment of FHLB and other borrowings
 295
 8,016
(Gain) loss on sale of premises and equipment(1,210) 2,220
 873
Net loss (gain) on sale of loans527
 (15,551) (22,091)
Net loss (gain) on sale of other real estate owned and other assets2,103
 (501) 508
(Increase) decrease in other assets(253,365) (60,503) 179,190
Increase (decrease) in other liabilities96,147
 (52,212) (306,546)
Net cash provided by operating activities1,108,320
 815,439
 688,346
Investing Activities:     
Proceeds from sales of investment securities available for sale210,906
 1,849,517
 3,369,062
Proceeds from prepayments, maturities and calls of investment securities available for sale3,110,923
 2,149,427
 1,564,910
Purchases of investment securities available for sale(4,444,939) (4,773,027) (5,856,808)
Proceeds from prepayments, maturities and calls of investment securities held to maturity170,170
 155,037
 123,188
Purchases of investment securities held to maturity(6,233) (28,071) (85,929)
Purchases of trading securities(372,497) (331,171) (4,831,626)
Proceeds from sales of trading securities3,085,698
 1,327,206
 3,548,071
Net change in loan portfolio(2,002,438) (83,049) (4,426,260)
Purchase of premises and equipment(126,953) (177,084) (161,499)
Proceeds from sale of premises and equipment13,521
 12,701
 8,133
Net cash paid in acquisition
 
 (12,567)
Proceeds from sales of loans204,585
 1,060,351
 488,550
(Payments to) reimbursements from FDIC for covered assets(2,832) 978
 (1,924)
Net cash paid to the FDIC for termination of shared loss agreements(131,603) 
 
Proceeds from sales of other real estate owned30,717
 26,486
 20,011
Net cash (used in) provided by investing activities(260,975) 1,189,301
 (6,254,688)
Financing Activities:     
Net increase in demand deposits, NOW accounts and savings accounts1,522,918
 1,940,034
 3,565,248
Net increase (decrease) in time deposits441,987
 (656,122) 1,216,581
Net decrease in federal funds purchased and securities sold under agreements to repurchase(19,461) (711,102) (379,349)
Net (decrease) increase in other short-term borrowings(2,784,981) (1,229,667) 1,486,920
Proceeds from FHLB and other borrowings13,095,563
 2,630,000
 5,300,000
Repayment of FHLB and other borrowings(12,103,301) (5,042,837) (4,664,941)
Vesting of restricted stock(1,530) (1,744) (3,603)
Restricted stock grants retained to cover taxes(689) (630) (3,016)
Capital contribution for non-controlling interest128
 78
 
Issuance of preferred stock
 
 229,475
Preferred dividends paid(16,939) (15,777) (2,093)
Common dividends paid(150,000) (92,864) (95,000)
Dividend paid to BBVA Bancomer USA, Inc.
 (69,151) (20,000)
Net cash (used in) provided by financing activities(16,305) (3,249,782) 6,630,222
Net increase (decrease) in cash and cash equivalents831,040
 (1,245,042) 1,063,880
Cash and cash equivalents at beginning of year3,251,786
 4,496,828
 3,432,948
Cash and cash equivalents at end of year$4,082,826
 $3,251,786
 $4,496,828
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

Years Ended December 31,
202020192018
(In Thousands)
Net (loss) income$(1,861,664)$153,407 $763,429 
Other comprehensive income (loss), net of tax:
Unrealized holding gains (losses) arising during period from debt securities available for sale115,403 159,260 (2,128)
Less: reclassification adjustment for net gains on sale of debt securities available for sale in net income17,220 22,857 
Net change in unrealized holding gains (losses) on debt securities available for sale98,183 136,403 (2,128)
Change in unamortized net holding gains on debt securities held to maturity6,439 7,794 7,016 
Unamortized unrealized net holding losses on debt securities available for sale transferred to debt securities held to maturity(30,487)
Less: non-credit related impairment on debt securities held to maturity82 303 
Change in unamortized non-credit related impairment on debt securities held to maturity474 607 799 
Net change in unamortized holding gains (losses) on debt securities held to maturity6,913 8,319 (22,975)
Unrealized holding gains arising during period from cash flow hedge instruments214,865 86,310 30,940 
Change in defined benefit plans10,216 (9,820)4,733 
Other comprehensive income, net of tax330,177 221,212 10,570 
Comprehensive (loss) income(1,531,487)374,619 773,999 
Less: comprehensive income attributable to noncontrolling interests2,047 2,332 1,981 
Comprehensive (loss) income attributable to BBVA USA Bancshares, Inc.$(1,533,534)$372,287 $772,018 
See accompanying Notes to Consolidated Financial Statements.

101


BBVA COMPASSUSA BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDER'S EQUITY
Preferred StockCommon StockSurplusAccumulated DeficitAccumulated Other Comprehensive Income (Loss)Non-Controlling InterestsTotal Shareholder’s Equity
(In Thousands)
Balance, December 31, 2017$229,475 $2,230 $14,818,608 $(1,868,659)$(197,405)$29,061 $13,013,310 
Cumulative effect from adoption of ASU 2016-01— — — 13 (13)— — 
Balance, January 1, 2018$229,475 $2,230 $14,818,608 $(1,868,646)$(197,418)$29,061 $13,013,310 
Net income— — — 761,448 — 1,981 763,429 
Other comprehensive income, net of tax— — — — 10,570 — 10,570 
Preferred stock dividends— — (17,047)— — (2,093)(19,140)
Common stock dividends— — (255,000)— — — (255,000)
Capital contribution— — — — — 72 72 
Vesting of restricted stock— — (712)— — — (712)
Balance, December 31, 2018$229,475 $2,230 $14,545,849 $(1,107,198)$(186,848)$29,021 $13,512,529 
Cumulative effect adjustment related to ASU adoptions (1)— — — 38,896 (35,436)— 3,460 
Balance, January 1, 2019$229,475 $2,230 $14,545,849 $(1,068,302)$(222,284)$29,021 $13,515,989 
Net income— — — 151,075 — 2,332 153,407 
Other comprehensive income, net of tax— — — — 221,212 — 221,212 
Preferred stock dividends— — (18,010)— — (2,093)(20,103)
Issuance of common stock— — 802 — — — 802 
Common stock dividends— — (482,000)— — — (482,000)
Capital contribution— — — — — 196 196 
Vesting of restricted stock— — (2,914)— — — (2,914)
Balance, December 31, 2019$229,475 $2,230 $14,043,727 $(917,227)$(1,072)$29,456 $13,386,589 
Cumulative effect adjustment related to ASC 326 adoption— — — (150,213)— — (150,213)
Balance, January 1, 2020$229,475 $2,230 $14,043,727 $(1,067,440)$(1,072)$29,456 $13,236,376 
Net (loss) income— — — (1,863,711)— 2,047 (1,861,664)
Other comprehensive income, net of tax— — — — 330,177 — 330,177 
Preferred stock dividends— — (14,595)— — (2,092)(16,687)
Capital contribution— — 3,073 — — 87 3,160 
Balance, December 31, 2020$229,475 $2,230 $14,032,205 $(2,931,151)$329,105 $29,498 $11,691,362 
(1)Related to the Company's adoption of ASU 2016-02, ASU 2017-12 and ASU 2018-02 on January 1, 2019. See Note 1, Summary of Significant Accounting Policies, for additional information.


See accompanying Notes to Consolidated Financial Statements.

102

BBVA USA BANCSHARES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
Years Ended December 31,
202020192018
(In Thousands)
Operating Activities:
Net (loss) income$(1,861,664)$153,407 $763,429 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization330,584 262,491 267,640 
Goodwill impairment2,185,000 470,000 
Securities impairment215 592 
Amortization of intangibles5,104 
Amortization (accretion) of discount, loan fees and purchase market adjustments, net23,834 (34,913)(53,687)
Provision for credit losses966,129 597,444 365,420 
Net change in trading account assets(288,473)(236,320)(17,160)
Net change in trading account liabilities44,870 (29,486)3,448 
Originations and purchases of mortgage loans held for sale(1,447,176)(767,998)(626,747)
Sale of mortgage loans held for sale1,398,282 754,245 643,954 
Deferred tax benefit(150,459)(27,197)(5,418)
Investment securities gains, net(22,616)(29,961)
Net (gain) loss on sale of premises and equipment(134)(5,218)1,103 
Net gain on sale of loans(1,179)
Gain on sale of mortgage loans held for sale(75,634)(29,539)(18,863)
Net (gain) loss on sale of other real estate and other assets(319)1,691 (90)
Decrease (increase) in other assets256,709 64,289 (320,369)
Increase (decrease) in other liabilities107,101 (84,020)122,538 
Net cash provided by operating activities1,466,034 1,057,951 1,130,894 
Investing Activities:
Proceeds from sales of debt securities available for sale863,712 2,442,176 
Proceeds from prepayments, maturities and calls of debt securities available for sale4,423,041 5,005,812 3,831,344 
Purchases of debt securities available for sale(3,728,723)(3,555,480)(3,752,847)
Proceeds from sales of equity securities96,328 184,814 906,430 
Purchases of equity securities(13,169)(189,039)(869,469)
Proceeds from prepayments, maturities and calls of debt securities held to maturity1,235,173 427,237 390,847 
Purchases of debt securities held to maturity(5,046,970)(4,351,535)(1,211,424)
Net change in loan portfolio(2,039,516)(695,625)(4,148,848)
Purchase of premises and equipment(151,176)(135,635)(138,997)
Proceeds from sale of premises and equipment2,190 10,466 5,732 
Proceeds from sales of loans2,155 1,374,809 293,996 
Proceeds from settlement of BOLI policies12,503 4,513 4,321 
Cash payments for premiums of BOLI policies(26)(34)
Proceeds from sales of other real estate owned17,828 27,922 23,407 
Net cash (used in) provided by investing activities(4,326,624)550,409 (4,665,542)
Financing Activities:
Net increase in total deposits10,879,372 2,833,454 2,931,466 
Net increase in federal funds purchased and securities sold under agreements to repurchase11,450 70,753 82,684 
Net decrease in other short-term borrowings(17,996)
Proceeds from FHLB and other borrowings2,000 4,436,995 23,323,916 
Repayment of FHLB and other borrowings(229,999)(4,790,234)(23,280,212)
Vesting of restricted stock(2,914)(712)
Capital contribution3,160 196 72 
Preferred dividends paid(16,687)(20,103)(19,140)
Issuance of common stock802 
Common dividends paid(482,000)(255,000)
Net cash provided by financing activities10,649,296 2,046,949 2,765,078 
Net increase (decrease) in cash, cash equivalents and restricted cash7,788,706 3,655,309 (769,570)
Cash, cash equivalents and restricted cash at beginning of year7,156,689 3,501,380 4,270,950 
Cash, cash equivalents and restricted cash at end of year$14,945,395 $7,156,689 $3,501,380 
See accompanying Notes to Consolidated Financial Statements.
103


BBVA USA BANCSHARES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS



(1)(1) Summary of Significant Accounting Policies
Nature of Operations
BBVA CompassUSA Bancshares, Inc., headquartered in Houston, Texas, is a wholly owned subsidiary of BBVA.
The Bank, the Company's largest subsidiary, headquartered in Birmingham, Alabama, operates banking centers in Alabama, Arizona, California, Colorado, Florida, New Mexico and Texas. The Bank operates under the brand name BBVA Compass,USA, which is a trade name and trademark of BBVA CompassUSA Bancshares, Inc.
The Bank performs banking services customary for full service banks of similar size and character. Such services include receiving demand and time deposits, making personal and commercial loans and furnishing personal and commercial checking accounts. The Bank offers, either directly or through its subsidiaries and affiliates, a variety of services, including portfolio management and administration and investment services to estates and trusts; term life insurance, variable annuities, property and casualty insurance and other insurance products; investment advisory services; a variety of investment services and products to institutional and individual investors; discount brokerage services, mutual funds and fixed-rate annuities; and lease financing services.
Proposed Acquisition by PNC
On November 15, 2020, PNC entered into a Stock Purchase Agreement with BBVA for the purchase by PNC of 100% of the issued and outstanding shares of the Company for $11.6 billion in cash on hand in a fixed price structure. PNC is not acquiring BSI, Propel Venture Partners Fund I, L.P. and BBVA Processing Services, Inc. Immediately following the closing of the stock purchase, PNC intends to merge the Parent with and into PNC, with PNC continuing as the surviving entity. Post-closing, PNC intends to merge BBVA USA with and into PNC Bank, National Association, an indirect wholly owned subsidiary of PNC, with PNC Bank continuing as the surviving entity. The transaction is subject to regulatory approvals and certain other customary closing conditions.
Basis of Presentation
The accompanying Consolidated Financial Statements include the accounts of the Company and its subsidiaries for the years ended December 31, 2017, 20162020, 2019 and 2015.2018. All intercompany accounts and transactions and balances have been eliminated in consolidation.
The Company has evaluated subsequent events through the filing date of this Annual Report on Form 10-K, to determine if either recognition or disclosure of significant events or transactions is required.
The accounting policies followed by the Company and its subsidiaries and the methods of applying these policies conform with U.S. GAAP and with practices generally accepted within the banking industry. Certain policies that significantly affect the determination of financial position, results of operations and cash flows are summarized below.
Use of Estimates
The preparation of the Consolidated Financial Statements in conformity with generally accepted accounting principles in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period, the most significant of which relate to the allowance for loan losses and goodwill impairment, and fair value measurements.impairment. Actual results could differ from those estimates.
Correction of Immaterial Accounting Error
During the year ended December 31, 2018, income tax expense included $11.4 million of income tax expense related to the correction of an error in prior periods that resulted from an incorrect calculation of the proportional amortization of the Company's Low Income Housing Tax Credit investments. This error primarily related to 2017 and was corrected in the second quarter of 2018.
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The Company has evaluated the effect of this correction on prior interim and annual periods' consolidated financial statements in accordance with the guidance provided by SEC Staff Accounting Bulletin No. 108, codified as SAB Topic 1.N, Considering the Effects of Prior Year Misstatements When Quantifying Misstatements in Current Year Financial Statements, and concluded that no prior annual period is materially misstated. In addition, the Company has considered the effect of this correction on the Company's December 31, 2018 financial results, and concluded that the impact on these periods was not material.
Cash and cash equivalents
The Company classifies cash on hand, amounts due from banks, federal funds sold, securities purchased under agreements to resell and interest bearing deposits as cash and cash equivalents. These instruments have original maturities of three months or less.
Securities Purchased Under Agreements to Resell and Securities Sold Under Agreements to Repurchase
Securities purchased under agreements to resell and securities sold under agreements to repurchase are generally accounted for as collateralized financing transactions and are recorded at the amounts at which the securities were acquired or sold plus accrued interest. The securities pledged or received as collateral are generally U.S. government and federal agency securities. The Company's policy is to take possession of securities purchased under agreements to resell. The fair value of collateral either received from or provided to a third party is continually monitored and adjusted as deemed appropriate.
Securities
The Company classifies its investmentdebt securities into one of three3 categories based upon management’s intent and

ability to hold the investmentdebt securities: (i) trading account assets and liabilities, (ii) investmentdebt securities held to maturity or (iii) investmentdebt securities available for sale. InvestmentDebt securities held in a trading account are required to be reported at fair value, with unrealized gains and losses included in earnings. The Company classifies purchases, sales, and maturities of trading securities held for investment purposes as cash flows from investing activities. Cash flows related to trading securities held for trading purposes are reported as cash flows from operating activities. InvestmentDebt securities held to maturity are stated at cost adjusted for amortization of premiums and accretion of discounts. The related amortization and accretion is determined by the interest method and is included as a noncash adjustment in the net cash provided by operating activities in the Company’s Consolidated Statements of Cash Flows. The Company has the ability, and it is management’s intention, to hold such securities to maturity. InvestmentDebt securities available for sale are recorded at fair value. Increases and decreases in the net unrealized gain or loss on the portfolio of investmentdebt securities available for sale are reflected as adjustments to the carrying value of the portfolio and as an adjustment, net of tax, to accumulated other comprehensive income. See Note 20,19, Fair Value Measurements, for information on the determination of fair value.
Interest earned on trading account assets, investmentdebt securities available for sale and investmentdebt securities held to maturity is included in interest income in the Company’s Consolidated Statements of Income. Net realized gains and losses on the sale of investmentdebt securities available for sale, computed principally on the specific identification method, are shown separately in noninterest income in the Company’s Consolidated Statements of Income. Net gains and losses on the sale of trading account assets and liabilities are recognized as a component of other noninterest income in the Company’s Consolidated Statements of Income.
The Company regularly evaluates eachrecords its HTM debt securities at amortized cost when management has the positive intent and ability to hold them to maturity. Debt securities are classified as AFS when they might be sold before they mature. The Company records its AFS debt securities at fair value with unrealized holding gains and losses reported in other comprehensive income.
The Company measures expected credit losses on held to maturity and available for sale security in an unrealized loss position for OTTI. The Company evaluates for OTTIdebt securities on a specific identification basis.collective basis by major security type. The estimate of expected credit losses considers historical credit loss information that is adjusted for current conditions and reasonable and supportable forecasts. The majority of the Company's HTM debt securities portfolio consists of U.S. government entities and agencies which are either explicitly or implicitly guaranteed by the U.S. government, are highly rated by major credit rating agencies and inherently have minimal risk of nonpayment and therefore has applied a zero credit loss assumption for these securities.
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Under the revised guidance of ASC 326, if the fair value of a security falls below the amortized cost basis, the security will be evaluated to determine if any of the decline in value is attributable to credit losses or other factors. In its evaluation,making this assessment, the Company considers such factors as the length of time and the extent to which fair value is less than amortized cost, any changes to the rating of the security, and adverse conditions specially related to the security, among other factors. If it is determined that a credit loss exists then an allowance for credit losses is recorded for the credit loss, limited by the amount that the fair value has been belowis less than the amortized cost basis. If the financial condition ofcredit subsequently improves, the issuer,allowance is reversed. When the Company’s intentCompany intends to hold thesell an impaired AFS debt security to an expected recovery in fair value and whetheror it is more likely than not that the Companysecurity will havebe required to sellbe sold prior to recovering the security before itsamortized cost basis, the security's amortized cost basis is written down to fair value recovers.through income.
A debt security is placed on nonaccrual status at the time any principal or interest payments become 90 days delinquent. The credit loss componentCompany has elected to not measure an allowance on its accrued interest receivable as a result of the OTTItimely reversal of interest receivable deemed uncollectible. Interest accrued but not received for a security placed on debt and equity securitiesnonaccrual is recognized in earnings. For debt securities, the portion of OTTI related to all other factors is recognized in other comprehensivereversed against interest income. See Note 3, Investment Securities Available for Sale and Investment Securities Held to Maturity, for details of OTTI.
Loans Held for Sale
Loans held for sale are recorded at either estimated fair value, if the fair value option is elected, or the lower of cost or estimated fair value. The Company applies the fair value option accounting guidance codified under the FASB's ASC Topic 825, Financial Instruments, for single family real estate mortgage loans originated for sale in the secondary market. Under the fair value option, all changes in the applicable loans’ fair value, which includes the value attributable to the servicing of the loan, are recorded in earnings. Loans classified as held for sale that were not originated for resale in the secondary market are accounted for under the lower of cost or fair value method and are evaluated on an individual basis.
Loans
Loans that management has the intent and ability to hold for the foreseeable future or until maturity or pay-off are considered held for investment.held-for-investment. Loans are stated at amortized cost, net of the allowance for loan losses. Amortized cost, or the recorded investment, is the principal balance outstanding, adjusted for charge-offs, deferred loan fees and direct costs on originated loans and unamortized premiums or discounts on purchased loans. Accrued interest receivable is reported in other assets on the Company’s Consolidated Balance Sheets. Interest income is accrued on loansthe principal balance outstanding and is recognized on the interest method. Loan fees, net of direct costs and unamortized premiums and discounts are deferred and amortized as an adjustment to the yield of the related loan over the term of the loan and are included as a noncash adjustment in the net cash provided by operating activities in the Company’s Consolidated StatementsStatement of Cash Flows. For additional information related
The Company has elected to not measure an allowance on its accrued interest receivable as a result of the Company’s loan portfolio by type, refer to Note 4, Loans and Allowance for Loan Losses.
timely reversal of interest receivable deemed uncollectible. It is the general policy of the Company to stop accruing interest income and apply subsequent interest payments as principal reductions when any commercial, industrial, commercial real estate or construction loan is 90 days or more past due as to principal or interest and/or the ultimate collection of either is in doubt, unless collection of both principal and interest is assured by way of collateralization, guarantees or other security, or the loan is accounted for under ASC Subtopic 310-30.security. Accrual of interest income on consumer loans, including residential real estate loans, is generally suspended when any payment of principal or interest is more than 12090 days delinquent or when foreclosure proceedings have been initiated or repossession of the underlying collateral has occurred. When a loan is placed on a nonaccrual

status, any interest previously accrued but not collected is reversed against current interest income unless the fair value of the collateral for the loan is sufficient to cover the accrued interest.
In general, a loan is returned to accrual status when none of its principal and interest is due and unpaid and the Company expects repayments of the remaining contractual principal and interest or when it is determined to be well secured and in the process of collection. Charge-offs on commercial loans are recognized when available information confirms that some or all of the balance is uncollectible. Consumer loans are subject to mandatory charge-off at a specified delinquency date consistent with regulatory guidelines. In general, charge-offs on consumer loans are recognized at the earlier of the month of liquidation or the month the loan becomes 120 days past due; residential loan deficiencies are charged off in the month the loan becomes 180 days past due; and credit card loans are charged off before the end of the month when the loan becomes 180 days past due with the related interest
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accrued but not collected reversed against current income. The Company determines past due or delinquency status of a loan based on contractual payment terms.
All nonaccrual loans and loans modified in a troubled debt restructuring are considered impaired. The Company’s policy for recognizing interest income on impaired loans classified as nonaccrual is consistent with its nonaccrual policy. The Company’s policy for recognizing interest income on accruing impaired loans is consistent with its interest recognition policy for accruing loans.
Troubled Debt Restructurings
A loan is accounted for as a TDR if the Company, for economic or legal reasons related to the borrower’s financial difficulties, grants a concession to the borrower that it would not otherwise consider. A TDR typically involves a modification of terms such as establishment of a below market interest rate, a reduction in the principal amount of the loan, a reduction of accrued interest or an extension of the maturity date at a stated interest rate lower than the current market rate for a new loan with similar risk. The Company’s policy for measuring impairmentthe allowance for credit losses on TDRs, including TDRs that have defaulted, is consistent with its impairment measurement processpolicy for all impaired loans.other loans held for investment. The Company’s policy for returning nonaccrual TDRs to accrual status is consistent with its return to accrual policy for all other loans.
Allowance for Loan Losses
The amount of the provisionallowance for loan losses chargedis a valuation account that is deducted from the loans’ amortized cost basis to income is determinedpresent the net amount expected to be collected on the basisloans. Loans are charged off against the allowance when management believes the uncollectibility of numerous factors including actuala loan balance is confirmed. Management uses discounted cash flows, default probabilities and loss experience, identified loan impairment, current economic conditions and periodic examinations and appraisals of the loan portfolio. Such provisions, less net loan charge-offs, compriseseverities to calculate the allowance for loan losseslosses.
Management estimates the allowance balance over the estimated life of the loans using relevant available information, from internal and external sources, relating to past events, current conditions, and reasonable and supportable forecasts. Historical credit loss experience provides the basis for the estimation of expected credit losses. Adjustments to historical loss information are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, delinquency level, or term as well as for changes in environmental conditions, such as changes in unemployment rates, gross domestic product, or other relevant factors. The Company has internally developed a macroeconomic forecast which is deducted from loansprojects over a four-year reasonable and is maintained atsupportable forecast period. Management may change the horizon of the forecast based on changes in sources of forecast information or Management's ability to develop a level management considersreasonable and supportable economic forecast. After the reasonable and supportable forecast period, the Company reverts to long run historical average default probabilities and loss severities using a linear function, with a reversion speeds that differ by portfolio.
Economic Forecast: Management selects economic variables it believes to be adequatemost relevant based on the composition of the loan portfolio and customer base, including forecasted levels of employment, gross domestic product, real estate price indices, interest rates and corporate bond spreads. The Company uses an internally formulated and approved single baseline economic scenario for the collective estimation. However, management will assess the uncertainty associated with the baseline scenario in each period, and may make adjustments based on alternative scenarios applied through the qualitative framework.
Determining the period to absorbestimate expected credit losses: Expected credit losses inherentare estimated over the contractual term of the loans, adjusted for expected prepayments when appropriate. The contractual term excludes expected extensions, renewals, and modifications unless management has a reasonable expectation at the reporting date that a troubled debt restructuring will be executed with an individual borrower, or an extension or renewal option is included in the portfolio.contract at the reporting date that is not unconditionally cancellable by the Company. While the Company does have contracts with extension or renewal options included, the vast majority are considered unconditionally cancellable.
The Company monitors the entire loan portfolio in an effort to identify problem loans so that risks in the portfolio can be identified on a timely basis and an appropriate allowance maintained. Loan review procedures, including loan grading, periodic credit rescoring and trend analysis of portfolio performance, are utilized by the Company in order to ensure that potential problem loans are identified. Management’s involvement continues throughout the process and includes participation in the work-out process and recovery activity. These formalized procedures are monitored internally and by regulatory agencies. The allowance for credit losses is measured on a collective basis when similar risk characteristics exist. The Company has identified the following portfolio segments: commercial, financial and agricultural; commercial real estate; residential real estate; and consumer. Commercial loans utilize internal risk ratings aligned with regulatory classifications to assess risks. Consumer loans utilize credit scoring models as the basis for assessing risk
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of consumer borrowers. The Company estimates the present value of cash shortfalls resulting from the sum of the marginal losses occurring in each time period, on an annual basis, over the estimated remaining life of the loan. The marginal losses are derived from the projection of principal balance, inclusive of principal cash flow and prepayment schedules, and parameters reflecting the severity of losses (LGD) in the case of default that is given by the marginal probability of default (Marginal PD) for each period of the portfolio’s lifetime. The Company estimates a point in time Marginal PD and LGD utilizing recent historical data per portfolio, which are then transformed via macroeconomic models using the aforementioned correlated macroeconomic variables included in the forecasted scenario.
The allowance for credit losses on loans that do not share similar risk characteristics are estimated on an individual basis. Individual evaluations are typically performed for nonaccrual loans and certain accruing loans, based on dollar thresholds. These loans receive specific reserves allocated based on the present value of the loan's expected future cash flows, discounted at the loan's original effective rate, except where foreclosure or liquidation is probable or when the cash flows are predominately dependent on the value of the collateral. In these circumstances, impairment is measured based upon the fair value less cost to sell of the collateral.
The Company adjusts the loss estimates described above when it is determined that expected credit losses may not have been captured in the loss estimates. To adjust the loss estimates, the Company considers qualitative factors such as changes in risk profile/composition; current economic and business conditions and uncertainty of outlook, potentially including alternative economic scenarios; limitations in the data or models used in the collective estimation; credit risk management practices; and other external/environmental factors.
In order to estimate an allowance for credit losses on letters of credit and unfunded commitments, the Company uses a process consistent with that used in developing the allowance for loan losses. The Company estimates future fundings of current, noncancellable, unfunded commitments based on historical funding experience of these commitments before default and adjusted based on historical cancellations. Allowance for loan loss factors, which are based on product and loan grade, and are consistent with the factors used for loans, are applied to these funding estimates and discounted to the present value to arrive at the reserve balance. The allowance for credit losses on letters of credit and unfunded commitments is recognized in accrued expenses and other liabilities on the Company’s Consolidated Balance Sheets with changes recognized within noninterest expense in the Company’s Consolidated Statements of Income. See Note 15, Commitments, Contingencies and Guarantees for additional information.
The allowance for loan losses for periods before 2020 is established as follows:
Loans with outstanding balances greater than $1$1 million that are nonaccrual and all TDRs are evaluated individually consistent with ASC 310, and specific reserves are allocated based on the present value of the loan’s expected future cash flows, discounted at the loan’s original effective interest rate, except where foreclosure or liquidation is probable or when the primary source of repayment is provided by real estate collateral. In these circumstances, impairment is measured based upon the fair value less cost to sell of the collateral. In addition, in certain rare circumstances, impairment may be based on the loan’s observable fair value.
Loans in the remainder of the portfolio including nonaccrual loans with balances of less than $1 million, are collectively evaluated for impairment consistent with the allowance based on historical loss experience which uses historical average net charge-off percentages. In the event the Company believes a specific portfolio's historical loss experience does not adequately capture current inherent losses, the historical loss experience is adjusted. This adjustment to the historical loss experience can be positive or negative and will take into consideration

relevant factors to the allowance such as changes in the portfolio composition, the volume and severity of past due loans, the volume of nonaccrual loans, and the volume and severity of adversely classified or graded loans. The assessment for whether to adjust takes place individually for each loan product.
The historical loss methodology uses historical annualized average net charge-off percentage to calculate the provision for loan and lease losses. The factor is calculated by taking the average of the net charge-offs over the credit life cycle available, currently 9 years.
For commercial loans, where management has determined to adjust the historical loss experience, the estimate of loss based on pools of loans with similar characteristics is made by applying a PD factor and a LGD factor to each individual loan based on loan grade, using a standardized loan grading system. The PD factor and LGD factor are determined for each loan gradeASC 450 using statistical models based on historical performance data. The PD factor considers on-going reviews of the financial performance of the specific borrower, including cash flow, debt-service coverage ratio, earnings power, debt level and equity position, in conjunction with an assessment of the borrower’s industry and future prospects. The PD factor considers current loan grade unless the account is delinquent over 60 days, in which case a higher PD factor is used. The LGD factor considers analysis of the type of collateral and the relative LTV ratio. These reserve factors are developed based on credit migration models that track historical movements of loans between loan grades over time and long-term average loss experience. The historical time frame currently useddata, adjusted for both PDs and LGDs is 9 years.
For consumer loans, where management has determined to adjust the historical loss experience, the estimate of loss based on pools of loans with similar characteristics is also made by applying a PD and a LGD factor. The PD factor considers current credit scores unless the account is delinquent over 60 days, in which case a higher PD factor is used. The credit score provides a basis for understanding the borrower’s past and current payment performance. The LGD factor considers analysis of the type of collateral and the relative LTV ratio. Credit scores, models, analyses, and other factors used to determine both the PD and LGD factors are updated frequently to capture the recent behavioral characteristics of the subject portfolios, as well as any changes in loss mitigation or credit origination strategies, and adjustments to the reserve factors are made as required. The historical time frame currently used for both PDs and LGDs is 9 years.
Additionally, a portion of the allowance is for probable incurred losses which may not have been captured in the processes described above based on historical loss experience. This portion of the allowance is particularly subjective and requires judgment based upon qualitative factors. Some of the factors considered are changes in credit concentrations, loan mix, changes in underwriting practices, including the extent of portfolios of acquired institutions, historical loss experience and the general economic environment in the Company’s markets. While the total allowance is described as consisting of separate portions, these terms are primarily used to describe a process. All portions of the allowance are available to support probable incurred losses in the loan portfolio.
In order to estimate a reserve for unfunded commitments, the Company uses a process consistent with that used in developing the allowance for loan losses. The Company estimates the future funding of current unfunded commitments based on historical funding experience of these commitments before default. Allowance for loan loss factors, which are based on product and loan grade and are consistent with the factors used for portfolio loans, are applied to these funding estimates to arrive at the reserve balance. This reserve for unfunded commitments is recognized in accrued expenses and other liabilities on the Company’s Consolidated Balance Sheets with changes recognized in other noninterest expense in the Company’s Consolidated Statements of Income.
Premises and Equipment
Premises, furniture, fixtures, equipment, assets under capital leases and leasehold improvements are stated at cost less accumulated depreciation or amortization. Land is stated at cost. In addition, purchased software and costs of computer software developed for internal use are capitalized provided certain criteria are met. Depreciation is computed principally using the straight-line method over the estimated useful lives of the related assets, which ranges between 1 and 40 years. Leasehold improvements are amortized on a straight-line basis over the lesser of the lease terms or the estimated useful lives of the improvements.

Leases
The Company leases certain land, office space, and branches. These leases are generally for periods of 10 to 20 years with various renewal options. The Company, by policy, does not include renewal options for facility leases as part of its right-of-use assets and lease liabilities unless they are deemed reasonably certain to be exercised. Variable
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lease payments that are dependent on an index or a rate are initially measured using the index or rate at the commencement date and are included in the measurement of lease liability. Variable lease payments that are not dependent on an index or a rate or changes in variable payments based on an index or rate after the commencement date are excluded from the measurement of the lease liability and recognized in profit and loss in accordance with ASC Topic 842, Leases. Variable lease payments are defined as payments made for the right to use an asset that vary because of changes in facts or circumstances occurring after the commencement date, other than the passage of time.
The Company has made a policy election to not apply the recognition requirements of ASC Topic 842, Leases, to all short-term leases. Instead, the short-term lease payments will be recognized in the income statement on a straight-line basis over the lease term and variable lease payments in the period in which the obligation for those payments is incurred. As a practical expedient, the Company has also made a policy election to not separate nonlease components from lease components and instead account for each separate lease component and the nonlease components associated with that lease component as a single lease component.
The Company determines whether a contract contains a lease based on whether a contract, or a part of a contract, that conveys the right to control the use of an identified asset for a period of time in exchange for consideration. The discount rate is determined as the rate implicit in the lease or when a rate cannot be readily determined, the Company’s incremental borrowing rate. The incremental borrowing rate is the rate of interest that the Company would have to pay to borrow on a collateralized basis over a similar term an amount equal to the lease payments in a similar economic environment.
Bank Owned Life Insurance
The Company maintains life insurance policies on certain of its executives and employees and is the owner and beneficiary of the policies. The Company invests in these policies, known as BOLI, to provide an efficient form of funding for long-term retirement and other employee benefits costs. The Company records these BOLI policies within bank owned life insurance on the Company’s Consolidated Balance Sheets at each policy’s respective cash surrender value, with changes recorded in noninterest income in the Company’s Consolidated Statements of Income.
Goodwill
Goodwill represents the excess of the purchase price over the estimated fair value of identifiable net assets associated with acquisition transactions. Goodwill is assigned to each of the Company’s reporting units and tested for impairment annually as of October 31 or on an interim basis if events or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying value.
If, after considering all relevant events and circumstances, the Company determines it is not more-likely-than-not that the fair value of a reporting unit is less than its carrying amount, then performing an impairment test is not necessary. If the Company elects to bypass the qualitative analysis, or concludes via qualitative analysis that it is more-likely-than-not that the fair value of a reporting unit is less than its carrying value, a goodwill impairment test is performed. If the carrying amount of a reporting unit exceeds its fair value, an impairment loss is recognized in an amount equal to that excess.
The Company has defined its reporting unit structure to include: Commercial Banking and Wealth, Retail Banking, and Corporate and Investment Banking, and Simple. The fair value of each reporting unit is estimated using a combination of the present value of future expected cash flows and hypothetical market prices of similar entities and like transactions.
Banking. Each of the defined reporting units was tested for impairment as of October 31, 2017.2020. See Note 8,7, Goodwill, for a further discussion.
Other Real Estate Owned
Assets acquired through, or in lieu of, loan foreclosure are held for sale and are initially recorded at the lower of recorded balance of the loan or fair value less costs to sell of the collateral assets at the date of foreclosure, establishing a new cost basis. Subsequent to foreclosure, OREO is carried at the lower of carrying amount or fair value less costs to sell and is included in other assets on the Consolidated Balance Sheets. Gains and losses on the sales and write-downs on such properties and operating expenses from these OREO properties are included in other noninterest expense in the Company’s Consolidated Statements of Income.
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Accounting for Transfers and Servicing of Financial Assets
The Company accounts for transfers of financial assets as sales when control over the transferred assets is surrendered. Control is generally considered to have been surrendered when (1) the transferred assets are legally isolated from the Company, even in bankruptcy or other receivership, (2) the transferee has the right to pledge or exchange the assets with no conditions that constrain the transferee and provide more than a trivial benefit to the Company, and (3) the Company does not maintain the obligation or unilateral ability to reclaim or repurchase the assets. If these sale criteria are met, the transferred assets are removed from the Company's balance sheet and a gain or loss on sale is recognized. If not met, the transfer is recorded as a secured borrowing, and the assets remain on the Company's balance sheet, the proceeds from the transaction are recognized as a liability, and gain or loss on sale is deferred until the sale criterion are achieved.
The Company has one primary class of MSR related to residential real estate mortgages. These mortgage servicing rights are recorded in other assets on the Consolidated Balance Sheets at fair value with changes in fair value recorded as a component of mortgage banking income in the Company’s Consolidated Statements of Income. See Note 5,4, Loan Sales and Servicing, for a further discussion.
Revenue from Contracts with Customers
The following is a discussion of key revenues within the scope of ASC 606, Revenue from Contracts with Customers:
Service charges on deposit accounts - Revenue from service charges on deposit accounts is earned through cash management, wire transfer, and other deposit-related services; as well as overdraft, non-sufficient funds, account management and other deposit-related fees. Revenue is recognized for these services either over time, corresponding with deposit accounts’ monthly cycle, or at a point in time for transactional related services and fees.
Card and merchant processing fees - Card and merchant processing fees consists of interchange fees from consumer credit and debit cards processed by card association networks, merchant services, and other card related services. Interchange rates are generally set by the credit card associations and based on purchase volumes and other factors. Interchange fees are recognized as transactions occur. Merchant services income represents account management fees and transaction fees charged to merchants for the processing of card association transactions. Merchant services revenue is recognized as transactions occur, or as services are performed.
Investment banking and advisory fees - Investment banking and advisory fees primarily represent revenues earned by the Company for various corporate services including advisory, debt placement and underwriting. Revenues for these services are recorded at a point in time or upon completion of a contractually identified transaction. Underwriting costs are presented gross against underwriting revenues.
Money transfer income - Money transfer income represents income from the Parent’s wholly owned subsidiary, BBVA Transfer Holdings, Inc., which engages in money transfer services, including money transmission and foreign exchange services. Money transfer income is recognized as transactions occur.
Asset management, retail investment, and commissions fees - Asset management, retail investment, and commissions fees consists of fees generated from money management transactions and treasury management services, along with mutual fund and annuity sales fee income. Revenue from trade execution and brokerage services is earned through commissions from trade execution on behalf of clients. Revenue from these transactions is recognized at the trade date. Any ongoing service fees are recognized on a monthly basis as services are performed. Trust and asset management services include asset custody and investment management services provided to individual and institutional customers. Revenue is recognized monthly based on a minimum annual fee, and the market value of assets in custody. Additional fees are recognized for transactional activity. Insurance revenue is earned through commissions on insurance sales and earned at a point in time. These revenues are recorded in asset management fees and investment services sales fees within non-interest income in the Company's Consolidated Statements of Income.
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Advertising Costs
Advertising costs are generally expensed as incurred and recorded as marketing expense, a component of noninterest expense in the Company’s Consolidated Statements of Income.
Income Taxes
The Company and its eligible subsidiaries file a consolidated federal income tax return. The Company files separate tax returns for subsidiaries that are not eligible to be included in the consolidated federal income tax return. Based on the laws of the respective states where it conducts business operations, the Company either files consolidated, combined or separate tax returns.

Deferred tax assets and liabilities are determined based on temporary differences between financial reporting and tax bases of assets and liabilities and are measured using the tax rates and laws that are expected to be in effect when the differences are anticipated to reverse. The effect on deferred tax assets and liabilities of a change in tax rates is recognized as income or expense in the period the change is incurred. In evaluating the Company's ability to recover its deferred tax assets within the jurisdiction from which they arise, the Company must consider all available evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies, and the results of recent operations. A valuation allowance is recognized for a deferred tax asset, if based on the available evidence, it is more likely than not that some portion or all of a deferred tax asset will not be realized.
On December 22, 2017, the Tax Cuts and Jobs Act was enacted into law. The new legislation included a decrease in the corporate federal income tax rate from 35% to 21% effective January 1, 2018. Under ASC Topic 740, Income Taxes, the effects of the changes in tax rates and laws are recognized in the period in which the new legislation is enacted. In December 2017, the SEC issued SAB 118, which allows companies to record provisional amounts during a measurement period not to extend beyond one year of the enactment date. Since the Tax Cuts and Jobs Act was enacted late in 2017, the Company expects ongoing guidance, analysis, and accounting interpretations, including additional information about facts and circumstances that existed at the enactment date when the Company files its federal tax return for the tax year 2018, which could result in adjustments to the Tax Cuts and Jobs Act accounting effects recorded during 2017. The Company expects to complete its analysis within the measurement period in accordance with SAB 118.
The Company recognizes income tax benefits associated with uncertain tax positions, when, in its judgment, it is more likely than not of being sustained on the basis of the technical merits. For a tax position that meets the more-likely-than-not recognition threshold, the Company initially and subsequently measures the tax benefit as the largest amount that the Company judges to have a greater than 50% likelihood of being realized upon ultimate settlement with the taxing authority.
The Company recognizes interest and penalties related to unrecognized tax benefits as a component of other noninterest expense in the Company’s Consolidated Statements of Income. Accrued interest and penalties are included within accrued expenses and other liabilities on the Company’s Consolidated Balance Sheets.
The Company applies the proportional amortization method in accounting for its qualified Low Income Housing Tax Credit investments. This method recognizes the amortization of the investment as a component of income tax expense. At December 31, 2020 and 2019, net Low Income Housing Tax Credit investments were $585 million and $542 million, respectively, and are included in other assets on the Company's Consolidated Balance Sheets.
Noncontrolling Interests
The Company applies the accounting guidance codified in ASC Topic 810, Consolidation, related to the treatment of noncontrolling interests. This guidance requires the amount of consolidated net income attributable to the parent and to the noncontrolling interests be clearly identified and presented on the face of the consolidated financial statements.
The noncontrolling interests attributable to the Company's REIT preferred securities and mezzanine investment fund (see Note 12,11, Shareholder's Equity, for a discussion of the preferred securities) are reported within shareholder’s equity, separately from the equity attributable to the Company’s shareholder. The dividends paid to the REIT preferred shareholders and other mezzanine investment fund investors are reported as reductions in shareholder’s equity in the Consolidated Statements of Shareholder’s Equity, separately from changes in the equity attributable to the Company’s shareholder.
Accounting for Derivatives and Hedging Activities
A derivative is a financial instrument that derives its cash flows, and therefore its value, by reference to an underlying instrument, index or referenced interest rate. These instruments include interest rate swaps, caps, floors, financial forwards and futures contracts, foreign exchange contracts, options written and purchased. The Company mainly uses derivatives to manage economic risk related to commercial loans, long-term debt and other funding sources. The Company also uses derivatives to facilitate transactions on behalf of its customers.
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All derivative instruments are recognized on the Company’s Consolidated Balance Sheets at their fair value. The Company does not offset fair value amounts under master netting agreements. Fair values are estimated using pricing models and current market data. On the date the derivative instrument contract is entered into, the Company designates the derivative as (1) a fair value hedge, (2) a cash flow hedge, or (3) a free-standing derivative. Changes in the fair value of a derivative instrument that is highly effective and that is designated and qualifies as a fair value hedge, along with the loss or gain on the hedged asset or liability that is attributable to the hedged risk (including losses or gains on firm commitments), are recorded in earnings. Changes in the fair value of a derivative instrument that is highly effective

and that is designated and qualifies as a cash flow hedge are recorded in accumulated other comprehensive income, until earnings are affected by the variability of cash flows (e.g., when periodic settlements on a variable-rate asset or liability are recorded in earnings). Changes in the fair value of a free-standing derivative and settlements on the instruments are reported in earnings.
The Company formally documents all relationships between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking various hedge transactions. This process includes linking all derivative instruments that are designated as fair value or cash flow hedges to specific assets and liabilities on the Company’s Consolidated Balance Sheets or to specific firm commitments or forecasted transactions. The Company also formally assesses, both at the hedge’s inception and on an ongoing basis, whether the derivative instruments that are used in hedging transactions are highly effective in offsetting changes in fair values or cash flows of hedged items.
The Company discontinues hedge accounting prospectively when: (1) it is determined that the derivative instrument is no longer highly effective in offsetting changes in the fair value or cash flows of a hedged item (including firm commitments or forecasted transactions); (2) the derivative instrument expires or is sold, terminated or exercised; (3) the derivative instrument is de-designated as a hedge instrument because it is unlikely that a forecasted transaction will occur; (4) a hedged firm commitment no longer meets the definition of a firm commitment; or (5) management determines that designation of the derivative instrument as a hedge instrument is no longer appropriate.
When hedge accounting is discontinued because it is determined that the derivative instrument no longer qualifies as an effective fair value or cash flow hedge, the derivative instrument continues to be carried on the Company’s Consolidated Balance Sheets at its fair value, with changes in the fair value included in earnings. Additionally, for fair value hedges, the hedged asset or liability is no longer adjusted for changes in fair value and the existing basis adjustment is amortized or accreted as an adjustment to the yield over the remaining life of the asset or liability. For cash flow hedges, when hedge accounting is discontinued, but the hedged cash flows or forecasted transaction are still expected to occur, the unrealized gains and losses that were accumulated in other comprehensive income are recognized in earnings in the same period when the earnings are affected by the hedged cash flows or forecasted transaction. When a cash flow hedge is discontinued, because the hedged cash flows or forecasted transactions are not expected to occur, unrealized gains and losses that were accumulated in other comprehensive income are recognized in earnings immediately.
Recently Adopted Accounting Standards
Stock CompensationCredit Losses
In MarchJune 2016, the FASB issued ASU 2016-09, Improvements to Employee Share-Based Payment Accounting. The FASB issued this ASU to improve2016-13, Financial Instruments - Credit Losses, which introduces new guidance for the accounting for share-based payment transactionscredit losses on instruments within its scope. The new approach changes the impairment model for most financial assets, and will require the use of an “expected credit loss” model for financial instruments measured at amortized cost and certain other instruments. This model applies to receivables, loans, held-to-maturity debt securities, and off-balance sheet credit exposures. This model requires entities to estimate the lifetime expected credit loss on such instruments and record an allowance that represents the portion of the amortized cost basis that the entity does not expect to collect. This allowance is deducted from the financial asset’s amortized cost basis to present the net amount expected to be collected. The new expected credit loss model also applies to purchased financial assets with credit deterioration, superseding current accounting guidance for such assets.
The amended guidance also amends the impairment model for available-for-sale debt securities, requiring entities to determine whether all or a portion of the unrealized loss on such securities is a credit loss, and also eliminating the
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option for management to consider the length of time a security has been in an unrealized loss position as parta factor in concluding whether or not a credit loss exists. The amended model states that an entity will recognize an allowance for credit losses on available-for-sale debt securities, instead of its simplification initiative. The areas for simplificationa direct reduction of the amortized cost basis of the investment, as required under current guidance. As a result, entities recognize improvements to estimated credit losses on available-for-sale debt securities immediately in earnings as opposed to in interest income over time. There are also additional disclosure requirements included in this guidance.
In November 2018, the FASB issued ASU involve several aspects2018-19 and in April, May and November 2019 and February 2020, the FASB issued ASU 2019-04, ASU 2019-05, ASU 2019-11, and ASU 2020-02 respectively, which made minor clarifications to the guidance in ASU 2016-13, collectively ASC 326.
The Company’s implementation process included loss model development, data sourcing and validation, development of governance processes, development of a qualitative framework, documentation and governance surrounding economic forecast for credit loss purposes, evaluation of technical accounting topics, updates to allowance policies and methodology documentation, development of reporting processes and related internal controls.
The Company adopted ASC 326, as amended on January 1, 2020 using a modified retrospective method for all financial assets measured at amortized cost and off-balance-sheet credit exposures. Results for reporting periods beginning after January 1, 2020 are presented under this ASU, while prior period amounts continue to be reported in accordance with previously applicable GAAP. The Company recorded a net of tax increase to accumulated deficit of $150.2 million as of January 1, 2020 for the cumulative effect of adopting ASC 326.
The Company adopted this ASC 326 using the prospective transition approach for debt securities for which other-than-temporary impairment has been recognized prior to January 1, 2020. As a result, the amortized cost basis remained the same before and after the effective date of ASC 326. The effective interest rate on these debt securities was not changed. Amounts previously recognized in accumulated other comprehensive income as of January 1, 2020 related to improvements in cash flows expected to be collected will be accreted into income over the remaining life of the asset. Recoveries of amounts previously written off relating to improvements in cash flows after January 1, 2020 will be recorded in earnings when received.
The amended guidance in ASC 326 eliminates the current accounting model for share-based payment transactions, includingpurchased-credit-impaired loans, but requires an allowance to be recognized for purchased-credit-deteriorated assets (those that have experienced more-than-insignificant deterioration in credit quality since origination). The Company had no impact from purchased-credit-deteriorated assets upon adoption.
The following table illustrates the income tax consequences, classificationimpact of awardsASC 326.
January 1, 2020
As Reported Under ASC 326Pre-ASC AdoptionImpact of ASC 326 Adoption
(In Thousands)
Assets:
Allowance for credit losses on debt securities held to maturity$1,847 $$1,847 
Allowance for credit losses on loans1,105,924 920,993 184,931 
Liabilities:
Allowance for credit losses on letters of credit and unfunded commitments76,946 66,955 9,991 
The Company did not record a material allowance with respect to HTM and AFS securities as either equity or liabilities,the portfolios consist primarily of U.S. Treasury and classification onagency-backed securities that inherently have minimal credit risk.
See Note 2, Debt Securities Available for Sale and Debt Securities Held to Maturity, and Note 3, Loans and Allowance for Loan Losses, for the statementrequired disclosures in accordance with ASC 326.
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Fair Value Measurements
In August 2018, the FASB issued ASU 2018-13, Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurements. The amendments in this ASU were effectivemodified the disclosure requirements for annual periods, and interim periods within those annual periods, beginning after December 15, 2016.fair value measurements in Topic 820, Fair Value Measurements. The Company adopted this ASU on January 1, 2020. The adoption of this standard did not have anmaterial impact on the financial condition or results of operationsoperation of the Company. See Note 19, Fair Value Measurements, for the modified disclosure in accordance with this ASU.
Internal-Use Software
(2) Acquisition Activities
On June 6, 2016,In August 2018, the Parent completedFASB issued ASU 2018-15, Customer's Accounting for Implementation Costs Incurred in a Cloud Computing ArrangementThat is a Service Contract. The amendments in this ASU align the purchaserequirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software and hosting arrangements that include an internal-use software license. The Company adopted this ASU on January 1, 2020. The adoption of four subsidiaries (Bancomer Transfer Services, Bancomer Payment Services, Bancomer Foreign Exchange, and Bancomer Financial Services) from BBVA Bancomer USA, Inc. BBVA Bancomer USA, Inc. was a wholly owned subsidiarythis standard did not have material impact on the financial condition or results of BBVA Bancomer, S.A., Mexico City, Mexico and ultimately a wholly owned subsidiary of BBVA.  These four subsidiaries engage in money transfer and related services, including money transmission and foreign exchange services and are subsidiaries of BBVA Compass Payments, Inc., a wholly owned subsidiaryoperation of the Parent.Company.
The transaction was structured as a cash purchase totaling $69.2 million. At December 31, 2015, the four subsidiaries had total assets
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Equity. The Company's consolidated financial statements and related footnotes are presented as if the transaction occurred at the beginning of the earliest date presented and the prior periods have been retrospectively adjusted.
(3)Investment(2) Debt Securities Available for Sale and InvestmentDebt Securities Held to Maturity
The following table presents the adjusted cost and approximate fair value of investmentdebt securities available for sale and investmentdebt securities held to maturity. As noted in Note 1, Summary of Significant Accounting Policies, the Company adopted ASC 326 on January 1, 2020, which had an immaterial impact on the Company's available for sale debt securities and held to maturity debt securities.
December 31, 2020
Gross Unrealized
Amortized CostGainsLossesFair Value
(In Thousands)
Debt securities available for sale:
U.S. Treasury and other U.S. government agencies$2,115,915 $45,168 $14,179 $2,146,904 
Agency mortgage-backed securities834,640 32,103 1,095 865,648 
Agency collateralized mortgage obligations2,681,210 50,811 290 2,731,731 
States and political subdivisions617 19 636 
Total$5,632,382 $128,101 $15,564 $5,744,919 
Debt securities held to maturity:
U.S. Treasury and other U.S. government agencies$1,291,900 $112,968 $$1,404,868 
Agency mortgage-backed securities570,115 2,491 572,606 
Collateralized mortgage obligations:
Agency8,144,522 147,176 27,234 8,264,464 
Non-agency29,186 5,972 209 34,949 
Asset-backed securities and other48,790 1,217 2,681 47,326 
States and political subdivisions (1)467,610 21,047 3,409 485,248 
Total$10,552,123 $290,871 $33,533 $10,809,461 
 December 31, 2017
   Gross Unrealized  
 Amortized Cost Gains Losses Fair Value
 (In Thousands)
Investment securities available for sale:       
Debt securities:       
U.S. Treasury and other U.S. government agencies$4,265,296
 $996
 $61,854
 $4,204,438
Agency mortgage-backed securities2,841,584
 14,312
 43,096
 2,812,800
Agency collateralized mortgage obligations5,302,531
 4,203
 106,723
 5,200,011
States and political subdivisions2,278
 105
 
 2,383
Equity securities464,143
 134
 122
 464,155
Total$12,875,832
 $19,750
 $211,795
 $12,683,787
Investment securities held to maturity:       
Non-agency collateralized mortgage obligations$64,140
 $5,262
 $1,605
 $67,797
Asset-backed securities9,308
 1,747
 628
 10,427
States and political subdivisions911,393
 3,951
 12,853
 902,491
Other61,252
 243
 1,667
 59,828
Total$1,046,093
 $11,203
 $16,753
 $1,040,543
 December 31, 2016
   Gross Unrealized  
 Amortized Cost Gains Losses Fair Value
 (In Thousands)
Investment securities available for sale:       
Debt securities:       
U.S. Treasury and other U.S. government agencies$2,409,141
 $2,390
 $37,200
 $2,374,331
Agency mortgage-backed securities3,796,270
 12,869
 45,801
 3,763,338
Agency collateralized mortgage obligations5,200,241
 5,292
 106,605
 5,098,928
States and political subdivisions8,457
 184
 
 8,641
Equity securities419,869
 90
 142
 419,817
Total$11,833,978
 $20,825
 $189,748
 $11,665,055
Investment securities held to maturity:       
Non-agency collateralized mortgage obligations$83,087
 $5,265
 $3,278
 $85,074
Asset-backed securities15,118
 1,982
 1,081
 16,019
States and political subdivisions1,040,716
 2,309
 25,518
 1,017,507
Other64,296
 1,143
 2,030
 63,409
Total$1,203,217
 $10,699
 $31,907
 $1,182,009
In the above table, equity securities include $450(1)The Company recorded an allowance of $2 million, and $403 million at December 31, 20172020, related to state and 2016, respectively,political subdivisions, which is not included in the table above.
December 31, 2019
Gross Unrealized
Amortized CostGainsLossesFair Value
(In Thousands)
Debt securities available for sale:
U.S. Treasury and other U.S. government agencies$3,145,331 $16,888 $34,694 $3,127,525 
Agency mortgage-backed securities1,322,432 12,444 9,019 1,325,857 
Agency collateralized mortgage obligations2,783,003 7,744 9,622 2,781,125 
States and political subdivisions757 41 798 
Total$7,251,523 $37,117 $53,335 $7,235,305 
Debt securities held to maturity:
U.S. Treasury and other U.S. government agencies$1,287,049 $53,399 $$1,340,448 
Collateralized mortgage obligations:
Agency4,846,862 82,105 16,568 4,912,399 
Non-agency37,705 5,923 1,154 42,474 
Asset-backed securities and other52,355 1,266 2,017 51,604 
States and political subdivisions573,075 8,652 7,494 574,233 
Total$6,797,046 $151,345 $27,233 $6,921,158 
The investments held within the states and political subdivision caption of FHLB and Federal Reserve stock carried at par.debt securities held to maturity relate to private placement transactions underwritten as loans by the Company but meet the definition of a debt security within ASC Topic 320, Investments – Debt Securities.

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At December 31, 2017,2020, approximately $553 million$5.4 billion of investmentdebt securities available for sale were pledged to secure public deposits, securities sold under agreements to repurchase and FHLB advances and for other purposes as required or permitted by law.
The investments held within the states and political subdivision caption of investment securities held to maturity relate to private placement transactions underwritten as loans by the Company but that meet the definition of a debt security within ASC Topic 320, Investments – Debt and Equity Securities.
At December 31, 2017,2020, approximately 99.9%99.99% of the debt securities classified within available for sale are rated “AAA,” the highest possible rating by nationally recognized rating agencies. The remainder of the investment securities classified within available for sale are either Federal Reserve stock, FHLB stock or money market funds.
The following table disclosestables disclose the fair value and the gross unrealized losses of the Company’s available for sale securities and held to maturitydebt securities that were in a loss position at December 31, 20172020 and 2016.2019, for which an allowance for credit losses has not been recorded at December 31, 2020. This information is aggregated by investment category and the length of time the individual securities have been in an unrealized loss position.
December 31, 2020
Securities in a loss position for less than 12 monthsSecurities in a loss position for 12 months or longerTotal
Fair ValueUnrealized LossesFair ValueUnrealized LossesFair ValueUnrealized Losses
(In Thousands)
Debt securities available for sale:
U.S. Treasury and other U.S. government agencies$6,041 $60 $335,296 $14,119 $341,337 $14,179 
Agency mortgage-backed securities25,710 299 35,326 796 61,036 1,095 
Agency collateralized mortgage obligations96,498 114 162,028 176 258,526 290 
Total$128,249 $473 $532,650 $15,091 $660,899 $15,564 
 December 31, 2017
 Securities in a loss position for less than 12 months Securities in a loss position for 12 months or longer Total
 Fair Value Unrealized Losses Fair Value Unrealized Losses Fair Value Unrealized Losses
 (In Thousands)
Investment securities available for sale:           
Debt securities:           
U.S. Treasury and other U.S. government agencies$2,532,439
 $28,308
 $1,325,975
 $33,546
 $3,858,414
 $61,854
Agency mortgage-backed securities390,106
 2,731
 1,666,045
 40,365
 2,056,151
 43,096
Agency collateralized mortgage obligations1,244,416
 6,522
 3,297,278
 100,201
 4,541,694
 106,723
Equity securities3,871
 55
 1,055
 67
 4,926
 122
Total$4,170,832
 $37,616
 $6,290,353
 $174,179
 $10,461,185
 $211,795
            
Investment securities held to maturity:           
Non-agency collateralized mortgage obligations$9,776
 $25
 $22,439
 $1,580
 $32,215
 $1,605
Asset-backed securities
 
 6,243
 628
 6,243
 628
States and political subdivisions236,207
 4,365
 341,090
 8,488
 577,297
 12,853
Other19,048
 98
 20,736
 1,569
 39,784
 1,667
Total$265,031
 $4,488
 $390,508
 $12,265
 $655,539
 $16,753
December 31, 2019
Securities in a loss position for less than 12 monthsSecurities in a loss position for 12 months or longerTotal
Fair ValueUnrealized LossesFair ValueUnrealized LossesFair ValueUnrealized Losses
(In Thousands)
Debt securities available for sale:
U.S. Treasury and other U.S. government agencies$59,496 $208 $819,360 $34,486 $878,856 $34,694 
Agency mortgage-backed securities245,191 851 592,312 8,168 837,503 9,019 
Agency collateralized mortgage obligations880,485 4,768 579,679 4,854 1,460,164 9,622 
Total$1,185,172 $5,827 $1,991,351 $47,508 $3,176,523 $53,335 


 December 31, 2016
 Securities in a loss position for less than 12 months Securities in a loss position for 12 months or longer Total
 Fair Value Unrealized Losses Fair Value Unrealized Losses Fair Value Unrealized Losses
 (In Thousands)
Investment securities available for sale:           
Debt securities:           
U.S. Treasury and other U.S. government agencies$1,277,341
 $23,862
 $609,078
 $13,338
 $1,886,419
 $37,200
Agency mortgage-backed securities1,425,743
 15,235
 1,368,957
 30,566
 2,794,700
 45,801
Agency collateralized mortgage obligations3,527,757
 99,477
 782,849
 7,128
 4,310,606
 106,605
Equity securities3,849
 77
 1,057
 65
 4,906
 142
Total$6,234,690
 $138,651
 $2,761,941
 $51,097
 $8,996,631
 $189,748
            
Investment securities held to maturity:           
Non-agency collateralized mortgage obligations$3,847
 $527
 $40,083
 $2,751
 $43,930
 $3,278
Asset-backed securities343
 1
 9,238
 1,080
 9,581
 1,081
States and political subdivisions532,090
 13,043
 313,803
 12,475
 845,893
 25,518
Other16,578
 174
 3,587
 1,856
 20,165
 2,030
Total$552,858
 $13,745
 $366,711
 $18,162
 $919,569
 $31,907
As indicated in the previous table,tables, at December 31, 2017,2020, the Company held certain investmentdebt securities in unrealized loss positions. The Company has not recognized the unrealized losses into income for its securities because they are all backed by the U.S. government or government agencies and management does not have the intentintend to sell these securities and believes it is not more likely thanthat management will not that it will be required to sell these securities before their anticipated recovery.recovery, and the decline in fair value is largely due to changes in interest rates and other market conditions. The fair value is expected to recover as the securities approach maturity.
Management does not believe that any individual unrealized loss
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The following table presents the activity in the Company’s investmentallowance for debt securities available for sale or held to maturity portfolios, presented inlosses.
Held to Maturity Debt Securities
(In Thousands)
Year Ended December 31, 2020
Allowance for debt securities held to maturity losses:
Balance at beginning of period, prior to adoption of ASC 326$
Impact of adopting ASC 3261,847 
Beginning balance, after adoption of ASC 3261,847 
Provision for credit loss expense331 
Securities charged off
Recoveries
Ending balance$2,178 
The Company regularly evaluates each held to maturity debt security for credit losses on a quarterly basis. The Company has not recorded a provision for credit loss related to its agency securities because they are all backed by the preceding tables, represents an OTTI at either U.S. government or government agencies and have been deemed to have zero expected credit loss as of December 31, 2017 or 20162020. These securities are evaluated quarterly to determine if they still qualify as a zero credit loss security. The Company has non-agency securities that have unrealized losses at December 31, 2020. The Company considers such factors as the extent to which the fair value has been below cost and the financial condition of the issuer.
The Company monitors the credit quality of its HTM debt securities through credit ratings. The following table presents the amortized cost of HTM debt securities, as of December 31, 2020, other than those noted below.aggregated by credit quality indicator.
December 31, 2020
Range of Ratings
AAAAA+ / A -BBB+ / B-CCC+ / CDNRTotal
(In Thousands)
Debt securities held to maturity:
U.S. Treasury and other U.S. government agencies$1,291,900 $$$$$$1,291,900 
Agency mortgage-backed securities570,115 570,115 
Collateralized mortgage obligations:
Agency8,144,522 8,144,522 
Non-agency278 6,840 10,517 5,462 2,533 3,556 29,186 
Asset-backed securities and other48,127 200 463 48,790 
States and political subdivisions246,210 221,400 467,610 
$10,006,815 $301,177 $232,117 $5,925 $2,533 $3,556 $10,552,123 
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The following table discloses activity related to credit losses for debt securities where a portion of the OTTI was recognized in other comprehensive income.
Years Ended December 31,
20192018
(In Thousands)
Balance, at beginning of year$23,416 $22,824 
Reductions for securities paid off during the period (realized)
Additions for the credit component on debt securities in which OTTI was not previously recognized
Additions for the credit component on debt securities in which OTTI was previously recognized215 592 
Balance, at end of year$23,631 $23,416 
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Balance, at beginning of year$22,582
 $22,452
 $21,123
Reductions for securities paid off during the period (realized)
 
 (331)
Additions for the credit component on debt securities in which OTTI was not previously recognized242
 
 1,013
Additions for the credit component on debt securities in which OTTI was previously recognized
 130
 647
Balance, at end of year$22,824
 $22,582
 $22,452
During the years ended December 31, 2017, 20162019 and 2015,2018, OTTI recognized on held to maturity debt securities totaled $242 thousand, $130$215 thousand and $1.7 million,$592 thousand, respectively. The investmentdebt securities impacted by credit impairment areconsisted of held to maturity non-agency collateralized mortgage obligations.

The contractual maturities of the securities portfolios are presented in the following table.
Amortized CostFair Value
Amortized Cost Fair Value
December 31, 2017(In Thousands)
Investment securities available for sale: 
December 31, 2020December 31, 2020(In Thousands)
Debt securities available for sale:Debt securities available for sale:
Maturing within one year$211,721
 $210,736
Maturing within one year$300,014 $300,073 
Maturing after one but within five years1,586,822
 1,565,281
Maturing after one but within five years1,400,824 1,443,878 
Maturing after five but within ten years1,591,646
 1,575,186
Maturing after five but within ten years5,694 5,783 
Maturing after ten years877,385
 855,618
Maturing after ten years410,000 397,806 
4,267,574
 4,206,821
2,116,532 2,147,540 
Agency mortgage-backed securities and agency collateralized mortgage obligations8,144,115
 8,012,811
Agency mortgage-backed securities and agency collateralized mortgage obligations3,515,850 3,597,379 
Equity securities464,143
 464,155
Total$12,875,832
 $12,683,787
Total$5,632,382 $5,744,919 
   
Investment securities held to maturity:   
Debt securities held to maturity:Debt securities held to maturity:
Maturing within one year$102,858
 $102,889
Maturing within one year$20,224 $20,196 
Maturing after one but within five years190,487
 190,294
Maturing after one but within five years1,401,764 1,514,760 
Maturing after five but within ten years214,204
 211,758
Maturing after five but within ten years272,972 289,908 
Maturing after ten years474,404
 467,805
Maturing after ten years113,340 112,578 
981,953
 972,746
1,808,300 1,937,442 
Non-agency collateralized mortgage obligations64,140
 67,797
Agency mortgage-backed securities and agency and non-agency collateralized mortgage obligationsAgency mortgage-backed securities and agency and non-agency collateralized mortgage obligations8,743,823 8,872,019 
Total$1,046,093
 $1,040,543
Total$10,552,123 $10,809,461 
The gross realized gains and losses recognized on sales of investmentdebt securities available for sale are shown in the table below.
Years Ended December 31,
202020192018
(In Thousands)
Gross gains$22,616 $29,961 $
Gross losses
Net realized gains$22,616 $29,961 $
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Gross gains$3,033
 $30,037
 $83,488
Gross losses
 
 1,832
Net realized gains$3,033
 $30,037
 $81,656
During 2008, the Company transferred securities with a carrying value and market value of $1.1 billion and $859 million, respectively, from investment securities available for sale to investment securities held to maturity. At December 31, 20172020 and 20162019 there were $10$21 million and $13$28 million, respectively, of unrealized losses, net of tax related to thesedebt securities transferred from available for sale to held to maturity in accumulated other comprehensive income, which are being amortized over the remaining life of those securities.

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(4)

(3) Loans and Allowance for Loan Losses
The following table presents the composition of the loan portfolio.
December 31,
20202019
(In Thousands)
Commercial loans:
Commercial, financial and agricultural$26,605,142 $24,432,238 
Real estate – construction2,498,331 2,028,682 
Commercial real estate – mortgage13,565,314 13,861,478 
Total commercial loans42,668,787 40,322,398 
Consumer loans:
Residential real estate – mortgage13,327,774 13,533,954 
Equity lines of credit2,394,894 2,592,680 
Equity loans179,762 244,968 
Credit card881,702 1,002,365 
Consumer direct1,929,723 2,338,142 
Consumer indirect4,177,125 3,912,350 
Total consumer loans22,890,980 23,624,459 
Total loans$65,559,767 $63,946,857 
 December 31,
 2017 2016
 (In Thousands)
Commercial loans:   
Commercial, financial and agricultural$25,749,949
 $25,122,002
Real estate – construction2,273,539
 2,125,316
Commercial real estate – mortgage11,724,158
 11,210,660
Total commercial loans39,747,646
 38,457,978
Consumer loans:   
Residential real estate – mortgage13,365,747
 13,259,994
Equity lines of credit2,653,105
 2,543,778
Equity loans363,264
 445,709
Credit card639,517
 604,881
Consumer direct1,690,383
 1,254,641
Consumer indirect3,164,106
 3,134,948
Total consumer loans21,876,122
 21,243,951
Covered loans (1)
 359,334
Total loans$61,623,768
 $60,061,263
(1)Covered loans represent loans acquired from the FDIC subject to loss sharing agreements. The loss sharing agreements provide for FDIC loss sharing for five years for commercial loans and 10 years for single family residential loans. The loss sharing agreement for commercial loans expired in the fourth quarter of 2014. In July 2017, the Company terminated the single family residential loss share agreement with the FDIC ahead of the contractual maturity. Loans no longer covered under a loss share agreement were reclassified to their appropriate loan type.
Total loans includes unearned income totaling $257.9$252.1 million and $260.5$224.9 million at December 31, 20172020 and 2016,2019, respectively; and unamortized deferred costs totaling $343.9$377.7 million and $322.9$376.6 million at December 31, 20172020 and 2016,2019, respectively. Accrued interest receivable totaling $224.3 million and $204.6 million at December 31, 2020 and 2019, respectively, was reported in other assets on the Company's Consolidated Balance Sheets and is excluded from the related footnote disclosures.
The loan portfolio is diversified geographically, by product type and by industry exposure.  Geographically, the portfolio is predominantly in the Sunbelt states, including Alabama, Arizona, Colorado, Florida, New Mexico and Texas, as well as growing but modest exposure in northern and southern California. The loan portfolio’s most significant geographic presence is within Texas.  The Company monitors its exposure to various industries and adjusts loan production based on current and anticipated changes in the macro-economic environment as well as specific structural, legal and business conditions affecting each broad industry category. 
At December 31, 2017,2020, approximately $14.1$14.2 billion of loans were pledged to secure deposits and FHLB advances and for other purposes as required or permitted by law.

119






Allowance for Loan Losses and Credit Quality
The following table, which excludes loans held for sale, presents a summary of the activity in the allowance for loan losses. The portion of the allowance that has not been identified by the Company as related to specific loan categories has been allocated to the individual loan categoriesportfolio segments on a pro rata basis for purposes of the table below:
Commercial, Financial and AgriculturalCommercial Real Estate (1)Residential Real Estate (2)Consumer (3)Total Loans
(In Thousands)
Year Ended December 31, 2020
Allowance for loan losses:
Beginning balance, prior to adoption of ASC 326$408,197 $118,633 $99,089 $295,074 $920,993 
Impact of adopting ASC 32618,389 (35,034)47,390 154,186 184,931 
Beginning balance, after adoption of ASC 326426,586 83,599 146,479 449,260 1,105,924 
Provision for loan losses335,502 236,493 68,442 325,361 965,798 
Loans charged-off(117,318)(9,919)(5,693)(345,250)(478,180)
Loan recoveries13,458 919 5,241 66,314 85,932 
Net (charge-offs) recoveries(103,860)(9,000)(452)(278,936)(392,248)
Ending balance$658,228 $311,092 $214,469 $495,685 $1,679,474 
Year Ended December 31, 2019
Allowance for loan losses:
Beginning balance$393,315 $112,437 $101,929 $277,561 $885,242 
Provision for loan losses173,271 6,123 3,424 414,626 597,444 
Loans charged off(171,507)(2,597)(19,600)(466,946)(660,650)
Loan recoveries13,118 2,670 13,336 69,833 98,957 
Net (charge-offs) recoveries(158,389)73 (6,264)(397,113)(561,693)
Ending balance$408,197 $118,633 $99,089 $295,074 $920,993 
Year Ended December 31, 2018
Allowance for loan losses:
Beginning balance$420,635 $118,133 $109,856 $194,136 $842,760 
Provision (credit) for loan losses44,403 (8,431)(3,216)332,664 365,420 
Loans charged off(83,017)(3,867)(17,821)(295,999)(400,704)
Loan recoveries11,294 6,602 13,110 46,760 77,766 
Net (charge-offs) recoveries(71,723)2,735 (4,711)(249,239)(322,938)
Ending balance$393,315 $112,437 $101,929 $277,561 $885,242 
(1)Includes commercial real estate – mortgage and real estate – construction loans.
(2)Includes residential real estate – mortgage, equity lines of credit and equity loans.
(3)Includes credit card, consumer direct and consumer indirect loans.

For the year ended December 31, 2020, the increase in the allowance for loan losses was primarily driven by the impact of the COVID-19 pandemic on economic conditions which impacted the Company's economic forecast. During 2020, economic conditions continued to deteriorate due to the impact of the COVID-19 health crisis. As a result, economic projections for gross domestic product declined dramatically and unemployment levels increased significantly with information related to the evolving impacts of the COVID-19 health crisis. Additionally, the allowance for loan losses was impacted by the higher reserves in the commercial portfolio due to downgrades in this portfolio and the impact of declines in oil prices.
The Company has not recorded a provision for credit loss related to its SBA PPP loans because they are guaranteed by the SBA and have been deemed to have zero expected credit loss as of December 31, 2020.
120

 Commercial, Financial and Agricultural Commercial Real Estate (1) Residential Real Estate (2) Consumer (3) Covered Total Loans
 (In Thousands)
Year Ended December 31, 2017           
Allowance for loan losses:           
Beginning balance$458,580
 $116,937
 $119,484
 $143,292
 $
 $838,293
Provision (credit) for loan losses49,528
 6,195
 (874) 232,875
 (31) 287,693
Loans charged off(106,570) (9,983) (21,287) (221,212) 
 (359,052)
Loan recoveries19,097
 4,984
 12,533
 39,181
 31
 75,826
Net (charge-offs) recoveries(87,473) (4,999) (8,754) (182,031) 31
 (283,226)
Ending balance$420,635
 $118,133
 $109,856
 $194,136
 $
 $842,760
Year Ended December 31, 2016           
Allowance for loan losses:           
Beginning balance$402,113
 $122,068
 $132,104
 $104,948
 $1,440
 $762,673
Provision (credit) for loan losses129,646
 (5,502) (4,156) 182,558
 43
 302,589
Loans charged off(84,218) (4,866) (19,946) (180,573) (1,484) (291,087)
Loan recoveries11,039
 5,237
 11,482
 36,359
 1
 64,118
Net (charge-offs) recoveries(73,179) 371
 (8,464) (144,214) (1,483) (226,969)
Ending balance$458,580
 $116,937
 $119,484
 $143,292
 $
 $838,293
Year Ended December 31, 2015           
Allowance for loan losses:           
Beginning balance$299,482
 $138,233
 $154,627
 $89,891
 $2,808
 $685,041
Provision (credit) for loan losses116,272
 (17,975) (9,711) 104,195
 857
 193,638
Loans charged off(25,831) (3,882) (26,630) (115,113) (2,228) (173,684)
Loan recoveries12,190
 5,692
 13,818
 25,975
 3
 57,678
Net (charge-offs) recoveries(13,641) 1,810
 (12,812) (89,138) (2,225) (116,006)
Ending balance$402,113
 $122,068
 $132,104
 $104,948
 $1,440
 $762,673
(1)
Includes commercial real estate – mortgage and real estate – construction loans.
(2)
Includes residential real estate – mortgage, equity lines of credit and equity loans.
(3)
Includes credit card, consumer direct and consumer indirect loans.

The table below provides a summary of the allowance for loan losses and related loan balances by portfolio.portfolio at December 31, 2019.
Commercial, Financial and AgriculturalCommercial Real Estate (1)Residential Real Estate (2)Consumer (3)Total Loans
(In Thousands)
December 31, 2019
Ending balance of allowance attributable to loans:
Individually evaluated for impairment$88,164 $13,255 $22,775 $2,638 $126,832 
Collectively evaluated for impairment320,033 105,378 76,314 292,436 794,161 
Total allowance for loan losses$408,197 $118,633 $99,089 $295,074 $920,993 
Loans:
Ending balance of loans:
Individually evaluated for impairment$238,653 $78,301 $155,728 $13,362 $486,044 
Collectively evaluated for impairment24,193,585 15,811,859 16,215,874 7,239,495 63,460,813 
Total loans$24,432,238 $15,890,160 $16,371,602 $7,252,857 $63,946,857 
(1)Includes commercial real estate – mortgage and real estate – construction loans.
(2)Includes residential real estate – mortgage, equity lines of credit and equity loans.
(3)Includes credit card, consumer direct and consumer indirect loans.
121

 Commercial, Financial and Agricultural Commercial Real Estate (1) Residential Real Estate (2) Consumer (3) Covered Total Loans
 (In Thousands)
December 31, 2017           
Ending balance of allowance attributable to loans:          
Individually evaluated for impairment$61,705
 $9,864
 $30,613
 $2,203
 $
 $104,385
Collectively evaluated for impairment358,930
 108,269
 79,243
 191,933
 
 738,375
Total allowance for loan losses$420,635
 $118,133
 $109,856
 $194,136
 $
 $842,760
Loans:           
Ending balance of loans:           
Individually evaluated for impairment$307,680
 $85,180
 $172,857
 $3,577
 $
 $569,294
Collectively evaluated for impairment25,442,269
 13,912,517
 16,209,259
 5,490,429
 
 61,054,474
Total loans$25,749,949
 $13,997,697
 $16,382,116
 $5,494,006
 $
 $61,623,768
            
December 31, 2016           
Ending balance of allowance attributable to loans:          
Individually evaluated for impairment$99,932
 $4,037
 $32,016
 $2,223
 $
 $138,208
Collectively evaluated for impairment358,648
 112,900
 87,468
 141,069
 
 700,085
Total allowance for loan losses$458,580
 $116,937
 $119,484
 $143,292
 $
 $838,293
Loans:           
Ending balance of loans:           
Individually evaluated for impairment$719,468
 $44,258
 $186,338
 $3,042
 $
 $953,106
Collectively evaluated for impairment24,402,534
 13,291,718
 16,063,143
 4,991,428
 359,334
 59,108,157
Total loans$25,122,002
 $13,335,976
 $16,249,481
 $4,994,470
 $359,334
 $60,061,263
The following table presents information on nonaccrual loans, by loan class at December 31, 2020.
(1)
Includes commercial real estate – mortgage and real estate – construction loans.
(2)
Includes residential real estate – mortgage, equity lines of credit and equity loans.
(3)
Includes credit card, consumer direct and consumer indirect loans.

December 31, 2020
NonaccrualNonaccrual With No Recorded Allowance
(In Thousands)
Commercial, financial and agricultural$540,741 $93,614 
Real estate – construction25,316 
Commercial real estate – mortgage442,137 77,629 
Residential real estate – mortgage235,463 
Equity lines of credit42,606 
Equity loans10,167 
Credit card
Consumer direct10,087 
Consumer indirect24,713 
Total loans$1,331,230 $171,243 
The following table presents information on individually evaluated impaired loans, by loan class.class at December 31, 2019.
December 31, 2019
Individually Evaluated Impaired Loans With No Recorded AllowanceIndividually Evaluated Impaired Loans With a Recorded Allowance
Recorded InvestmentUnpaid Principal BalanceAllowanceRecorded InvestmentUnpaid Principal BalanceAllowance
(In Thousands)
Commercial, financial and agricultural$51,203 $52,991 $— $187,450 $249,486 $88,164 
Real estate – construction— 5,972 5,979 850 
Commercial real estate – mortgage46,232 51,286 — 26,097 27,757 12,405 
Residential real estate – mortgage— 111,623 111,623 8,974 
Equity lines of credit— 15,466 15,472 10,896 
Equity loans— 28,639 29,488 2,905 
Credit card— 
Consumer direct— 11,601 13,596 1,903 
Consumer indirect— 1,761 1,761 735 
Total loans$97,435 $104,277 $— $388,609 $455,162 $126,832 
122
 December 31, 2017
 Individually Evaluated Impaired Loans With No Recorded Allowance Individually Evaluated Impaired Loans With a Recorded Allowance
 Recorded Investment Unpaid Principal Balance Allowance Recorded Investment Unpaid Principal Balance Allowance
 (In Thousands)
Commercial, financial and agricultural$142,908
 $175,743
 $
 $164,772
 $175,512
 $61,705
Real estate – construction2,849
 2,858
 
 130
 130
 7
Commercial real estate – mortgage35,140
 36,415
 
 47,061
 55,122
 9,857
Residential real estate – mortgage
 
 
 117,751
 117,751
 10,214
Equity lines of credit
 
 
 19,183
 19,188
 16,021
Equity loans
 
 
 35,923
 36,765
 4,378
Credit card
 
 
 
 
 
Consumer direct
 
 
 2,545
 2,545
 1,254
Consumer indirect
 
 
 1,032
 1,032
 949
Total loans$180,897
 $215,016
 $
 $388,397
 $408,045
 $104,385

 December 31, 2016
 Individually Evaluated Impaired Loans With No Recorded Allowance Individually Evaluated Impaired Loans With a Recorded Allowance
 Recorded Investment Unpaid Principal Balance Allowance Recorded Investment Unpaid Principal Balance Allowance
 (In Thousands)
Commercial, financial and agricultural$375,957
 $396,294
 $
 $343,511
 $371,085
 $99,932
Real estate – construction
 
 
 344
 459
 344
Commercial real estate – mortgage19,235
 20,177
 
 24,679
 24,865
 3,693
Residential real estate – mortgage
 
 
 119,986
 119,986
 7,529
Equity lines of credit
 
 
 24,591
 25,045
 19,083
Equity loans
 
 
 41,761
 42,561
 5,404
Credit card
 
 
 
 
 
Consumer direct
 
 
 745
 745
 59
Consumer indirect
 
 
 2,297
 2,297
 2,164
Total loans$395,192
 $416,471
 $
 $557,914
 $587,043
 $138,208

The following table presents information on individually evaluated impaired loans, by loan class.class for the years ended December 31, 2019 and 2018.
Years Ended December 31,Years Ended December 31,
2017 2016 201520192018
Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income RecognizedAverage Recorded InvestmentInterest Income RecognizedAverage Recorded InvestmentInterest Income Recognized
(In Thousands)(In Thousands)
Commercial, financial and agricultural$426,809
 $947
 $632,319
 $1,221
 $113,844
 $1,118
Commercial, financial and agricultural$344,940 $2,160 $293,841 $1,379 
Real estate – construction1,874
 11
 1,734
 8
 5,391
 100
Real estate – construction854 8,600 
Commercial real estate – mortgage72,692
 1,071
 44,530
 1,195
 84,565
 2,200
Commercial real estate – mortgage78,889 807 81,989 870 
Residential real estate – mortgage115,583
 2,676
 109,792
 2,672
 110,251
 2,786
Residential real estate – mortgage108,606 2,681 108,094 2,658 
Equity lines of credit21,458
 871
 26,638
 1,025
 27,108
 1,124
Equity lines of credit15,641 649 17,413 748 
Equity loans38,090
 1,312
 44,051
 1,490
 49,336
 1,638
Equity loans30,158 1,079 34,290 1,180 
Credit card
 
 
 
 
 
Credit card
Consumer direct1,629
 27
 833
 28
 657
 17
Consumer direct7,467 458 2,766 59 
Consumer indirect1,553
 10
 2,221
 13
 1,694
 7
Consumer indirect683 641 
Total loans$679,688
 $6,925
 $862,118
 $7,652
 $392,846
 $8,990
Total loans$587,238 $7,844 $547,634 $6,906 
The Company monitors the credit quality of its commercial portfolio using an internal dual risk rating, which considers both the obligor and the facility. The obligor risk ratings are defined by ranges of default probabilities of the borrowers, through internally assigned letter grades AAA(AAA through D2,D2), and the facility risk ratings are defined by ranges of the loss given default. The combination of those two approaches results in the assessment of the likelihood of loss and it is mapped to the regulatory classifications. The Company assigns internal risk ratings at loan origination and at regular intervals subsequent to origination. Loan review intervals are dependent on the size and risk grade of the loan, and are generally conducted at least annually. Additional reviews are conducted when information affecting the loan’s risk grade becomes available. The general characteristics of the risk grades are as follows:
The Company’s internally assigned letter grades “AAA” through “B-” correspond to the regulatory classification “Pass.” These loans do not have any identified potential or well-defined weaknesses and have a high likelihood of orderly repayment. Exceptions exist when either the facility is fully secured by a CD and held at the Company or the facility is secured by properly margined and controlled marketable securities.
Internally assigned letter grades “CCC+” through “CCC” correspond to the regulatory classification “Special Mention.” Loans within this classification have potential weaknesses that deserve management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the loan or in the institution’s credit position at some future date. Special mention loans are not adversely classified and do not expose an institution to sufficient risk to warrant adverse classification.
Internally assigned letter grades “CCC-” through “D1” correspond to the regulatory classification “Substandard.” A loan classified as substandard is inadequately protected by the current sound worth and paying capacity of the obligor or of the collateral pledged, if any. Substandard loans have a well-defined weakness, or weaknesses, that jeopardize the liquidation of the loan. They are characterized by the distinct possibility that the Company will sustain some loss if the deficiencies are not corrected.
The internally assigned letter grade “D2” corresponds to the regulatory classification “Doubtful.” Loans classified as doubtful have all the weaknesses inherent in a loan classified as substandard with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, conditions, and values, highly questionable or improbable.

123

The Company considers payment history as the besta strong indicator of credit quality for the consumer portfolio. Nonperforming loans in the tables below include loans classified as nonaccrual, loans 90 days or more past due and loans modified in a TDR 90 days or more past due.
The following tables, which exclude loans held for sale, and covered loans, illustrate the credit quality indicators associated with the Company’s loans, by loan class.
Commercial
December 31, 2020
Recorded Investment of Term Loans by Origination Year
20202019201820172016PriorRecorded Investment of Revolving LoansRecorded Investment of Revolving Loans Converted to Term LoansTotal
(In Thousands)
Commercial, financial and agricultural
Pass$5,784,167 $2,691,532 $1,986,737 $3,003,653 $754,848 $3,030,800 $6,861,548 $$24,113,285 
Special Mention78,988 166,896 193,552 107,194 26,025 102,208 685,822 1,360,685 
Substandard38,516 66,725 69,752 96,059 82,947 179,285 499,317 1,032,601 
Doubtful16,286 12,248 5,476 709 7,395 5,085 51,372 98,571 
Total commercial, financial and agricultural$5,917,957 $2,937,401 $2,255,517 $3,207,615 $871,215 $3,317,378 $8,098,059 $$26,605,142 
Real estate - construction
Pass$429,483 $785,835 $710,403 $271,229 $44,565 $38,470 $125,184 $$2,405,169 
Special Mention9,015 8,414 24,059 301 18,223 60,012 
Substandard3,973 6,210 551 18,152 4,264 33,150 
Doubtful
Total real estate - construction$433,456 $801,060 $719,368 $289,381 $68,624 $43,035 $143,407 $$2,498,331 
Commercial real estate - mortgage
Pass$1,571,217 $2,796,409 $3,430,264 $1,371,053 $777,906 $2,113,980 $222,864 $$12,283,693 
Special Mention40,501 131,400 190,140 36,834 147,037 110,279 3,996 660,187 
Substandard44,201 34,749 106,067 114,290 112,976 195,821 6,630 614,734 
Doubtful2,758 3,942 6,700 
Total commercial real estate - mortgage$1,655,919 $2,962,558 $3,726,471 $1,522,177 $1,040,677 $2,424,022 $233,490 $$13,565,314 
December 31, 2019
Commercial, Financial and AgriculturalReal Estate - ConstructionCommercial Real Estate - Mortgage
(In Thousands)
Pass$23,319,645 $1,979,310 $13,547,273 
Special Mention543,928 67 168,679 
Substandard488,813 49,305 134,420 
Doubtful79,852 11,106 
$24,432,238 $2,028,682 $13,861,478 
124

 Commercial
 December 31, 2017
 Commercial, Financial and Agricultural Real Estate - Construction Commercial Real Estate - Mortgage
 (In Thousands)
Pass$24,387,737
 $2,257,659
 $11,309,484
Special Mention614,006
 12,401
 215,076
Substandard623,672
 3,479
 187,049
Doubtful124,534
 
 12,549
 $25,749,949
 $2,273,539
 $11,724,158
Consumer
December 31, 2020
Recorded Investment of Term Loans by Origination Year
20202019201820172016PriorRecorded Investment of Revolving LoansRecorded Investment of Revolving Loans Converted to Term LoansTotal
(In Thousands)
Residential real estate - mortgage
Performing$3,881,274 $2,013,356 $883,919 $956,310 $1,109,560 $4,201,849 $$$13,046,268 
Nonperforming4,468 21,702 21,424 21,167 24,964 187,781 281,506 
Total residential real estate - mortgage$3,885,742 $2,035,058 $905,343 $977,477 $1,134,524 $4,389,630 $$$13,327,774 
Equity lines of credit
Performing$$$$$$$2,338,907 $10,757 $2,349,664 
Nonperforming45,079 151 45,230 
Total equity lines of credit$$$$$$$2,383,986 $10,908 $2,394,894 
Equity loans
Performing$11,894 $10,684 $8,624 $3,960 $3,242 $130,600 $$$169,004 
Nonperforming789 375 484 134 8,976 10,758 
Total equity loans$12,683 $11,059 $9,108 $4,094 $3,242 $139,576 $$$179,762 
Credit card
Performing$$$$$$$859,749 $$859,749 
Nonperforming21,953 21,953 
Total credit card$$$$$$$881,702 $$881,702 
Consumer direct
Performing$547,417 $426,921 $349,518 $97,085 $43,170 $14,617 $432,167 $$1,910,895 
Nonperforming1,220 3,878 7,995 2,325 642 189 2,579 18,828 
Total consumer direct$548,637 $430,799 $357,513 $99,410 $43,812 $14,806 $434,746 $$1,929,723 
Consumer indirect
Performing$1,817,720 $1,112,510 $745,483 $305,658 $92,924 $73,051 $$$4,147,346 
Nonperforming1,821 6,759 10,116 5,791 3,076 2,216 29,779 
Total consumer indirect$1,819,541 $1,119,269 $755,599 $311,449 $96,000 $75,267 $$$4,177,125 
December 31, 2019
Residential Real Estate -MortgageEquity Lines of CreditEquity LoansCredit CardConsumer DirectConsumer Indirect
(In Thousands)
Performing$13,381,709 $2,553,000 $236,122 $979,569 $2,313,082 $3,870,839 
Nonperforming152,245 39,680 8,846 22,796 25,060 41,511 
$13,533,954 $2,592,680 $244,968 $1,002,365 $2,338,142 $3,912,350 
125
 December 31, 2016
 Commercial, Financial and Agricultural Real Estate - Construction Commercial Real Estate - Mortgage
 (In Thousands)
Pass$23,142,975
 $2,055,483
 $10,898,877
Special Mention758,417
 60,826
 187,182
Substandard1,081,439
 9,007
 106,183
Doubtful139,171
 
 18,418
 $25,122,002
 $2,125,316
 $11,210,660

 Consumer
 December 31, 2017
 Residential Real Estate -Mortgage Equity Lines of Credit Equity Loans Credit Card Consumer Direct Consumer Indirect
 (In Thousands)
Performing$13,182,760
 $2,616,825
 $350,531
 $627,588
 $1,681,246
 $3,147,223
Nonperforming182,987
 36,280
 12,733
 11,929
 9,137
 16,883
 $13,365,747
 $2,653,105
 $363,264
 $639,517
 $1,690,383
 $3,164,106
Table of Contents
 December 31, 2016
 Residential Real Estate -Mortgage Equity Lines of Credit Equity Loans Credit Card Consumer Direct Consumer Indirect
 (In Thousands)
Performing$13,115,936
 $2,507,375
 $431,417
 $593,927
 $1,249,370
 $3,121,825
Nonperforming144,058
 36,403
 14,292
 10,954
 5,271
 13,123
 $13,259,994
 $2,543,778
 $445,709
 $604,881
 $1,254,641
 $3,134,948

The following tables present an aging analysis of the Company’s past due loans, excluding loans classified as held for sale.
December 31, 2020
30-59 Days Past Due60-89 Days Past Due90 Days or More Past DueNonaccrualAccruing TDRsTotal Past Due and ImpairedNot Past Due or ImpairedTotal
(In Thousands)
Commercial, financial and agricultural$15,862 $22,569 $35,472 $540,741 $17,686 $632,330 $25,972,812 $26,605,142 
Real estate – construction3,595 174 532 25,316 145 29,762 2,468,569 2,498,331 
Commercial real estate – mortgage2,113 2,004 1,104 442,137 910 448,268 13,117,046 13,565,314 
Residential real estate – mortgage49,445 20,694 45,761 235,463 53,380 404,743 12,923,031 13,327,774 
Equity lines of credit11,108 4,305 2,624 42,606 60,643 2,334,251 2,394,894 
Equity loans1,417 243 317 10,167 19,606 31,750 148,012 179,762 
Credit card12,147 10,191 21,953 44,291 837,411 881,702 
Consumer direct24,076 17,550 8,741 10,087 23,163 83,617 1,846,106 1,929,723 
Consumer indirect47,174 14,951 5,066 24,713 91,904 4,085,221 4,177,125 
Total loans$166,937 $92,681 $121,570 $1,331,230 $114,890 $1,827,308 $63,732,459 $65,559,767 
 December 31, 2017
 30-59 Days Past Due 60-89 Days Past Due 90 Days or More Past Due Nonaccrual Accruing TDRs Total Past Due and Impaired Not Past Due or Impaired Total
 (In Thousands)
Commercial, financial and agricultural$14,804
 $3,753
 $18,136
 $310,059
 $1,213
 $347,965
 $25,401,984
 $25,749,949
Real estate – construction12,293
 70
 1,560
 5,381
 101
 19,405
 2,254,134
 2,273,539
Commercial real estate – mortgage10,473
 3,270
 927
 111,982
 4,155
 130,807
 11,593,351
 11,724,158
Residential real estate – mortgage69,474
 34,440
 8,572
 173,843
 64,898
 351,227
 13,014,520
 13,365,747
Equity lines of credit10,956
 7,556
 2,259
 34,021
 237
 55,029
 2,598,076
 2,653,105
Equity loans4,170
 657
 995
 11,559
 30,105
 47,486
 315,778
 363,264
Credit card6,710
 4,804
 11,929
 
 
 23,443
 616,074
 639,517
Consumer direct19,766
 7,020
 6,712
 2,425
 534
 36,457
 1,653,926
 1,690,383
Consumer indirect92,017
 26,460
 7,288
 9,595
 
 135,360
 3,028,746
 3,164,106
Covered loans
 
 
 
 
 
 
 
Total loans$240,663
 $88,030
 $58,378
 $658,865
 $101,243
 $1,147,179
 $60,476,589
 $61,623,768
December 31, 2016December 31, 2019
30-59 Days Past Due 60-89 Days Past Due 90 Days or More Past Due Nonaccrual Accruing TDRs  Total Past Due and Impaired Not Past Due or Impaired Total30-59 Days Past Due60-89 Days Past Due90 Days or More Past DueNonaccrualAccruing TDRs Total Past Due and ImpairedNot Past Due or ImpairedTotal
(In Thousands)(In Thousands)
Commercial, financial and agricultural$23,788
 $6,581
 $2,891
 $596,454
 $8,726
 $638,440
 $24,483,562
 $25,122,002
Commercial, financial and agricultural$29,273 $16,462 $6,692 $268,288 $1,456 $322,171 $24,110,067 $24,432,238 
Real estate – construction918
 50
 2,007
 1,239
 2,393
 6,607
 2,118,709
 2,125,316
Real estate – construction7,603 571 8,041 72 16,289 2,012,393 2,028,682 
Commercial real estate – mortgage3,791
 3,474
 
 71,921
 4,860
 84,046
 11,126,614
 11,210,660
Commercial real estate – mortgage5,325 5,458 6,576 98,077 3,414 118,850 13,742,628 13,861,478 
Residential real estate – mortgage57,359
 28,450
 3,356
 140,303
 59,893
 289,361
 12,970,633
 13,259,994
Residential real estate – mortgage72,571 21,909 4,641 147,337 57,165 303,623 13,230,331 13,533,954 
Equity lines of credit7,922
 4,583
 2,950
 33,453
 
 48,908
 2,494,870
 2,543,778
Equity lines of credit15,766 6,581 1,567 38,113 62,027 2,530,653 2,592,680 
Equity loans5,615
 1,843
 467
 13,635
 34,746
 56,306
 389,403
 445,709
Equity loans2,856 1,028 195 8,651 23,770 36,500 208,468 244,968 
Credit card6,411
 5,042
 10,954
 
 
 22,407
 582,474
 604,881
Credit card11,275 9,214 22,796 43,285 959,080 1,002,365 
Consumer direct13,338
 4,563
 4,482
 789
 704
 23,876
 1,230,765
 1,254,641
Consumer direct33,658 20,703 18,358 6,555 12,438 91,712 2,246,430 2,338,142 
Consumer indirect85,198
 22,833
 7,197
 5,926
 
 121,154
 3,013,794
 3,134,948
Consumer indirect83,966 28,430 9,730 31,781 153,907 3,758,443 3,912,350 
Covered loans7,311
 1,351
 27,238
 730
 
 36,630
 322,704
 359,334
Total loans$211,651
 $78,770
 $61,542
 $864,450
 $111,322
 $1,327,735
 $58,733,528
 $60,061,263
Total loans$262,293 $109,787 $71,126 $606,843 $98,315 $1,148,364 $62,798,493 $63,946,857 
It is the Company’s policy to classify TDRs that are not accruing interest as nonaccrual loans. It is also the Company’s policy to classify TDR past due loans that are accruing interest as TDRs and not according to their past due status. The tables above reflect this policy.

In response to the COVID-19 pandemic, beginning in March 2020, the Company began providing financial hardship relief in the form of payment deferrals and forbearances to consumer and commercial customers across a wide array of lending products, as well as the suspension of vehicle repossessions and home foreclosures. The payment deferrals and forbearances generally cover periods of three to six months. In most cases as allowed under the CARES Act, these offers are not classified as TDRs and do not result in loans being placed on nonaccrual
126

status. For loans that receive a payment deferral or forbearance under these hardship relief programs, the Company continues to accrue interest and recognize interest income during the period of the deferral. Depending on the terms of each program, all or a portion of this accrued interest may be paid directly by the borrower (either during the relief period, at the end of the relief period or at maturity of the loan). For certain programs, the maturity date of the loan may also be extended by the number of payments deferred. Interest income will continue to be recognized at the original contractual interest rate unless that rate is concurrently modified upon entering the relief program (in which case, the modified rate would be used to recognize interest). At December 31, 2020, the Company had deferrals on approximately 7 thousand loans with an amortized cost of $448 million.
Within each of the Company’s loan classes, TDRs typically involve modification of the loan interest rate to a below market rate or an extension or deferment of the loan. During the year ended December 31, 2017, $7 million of TDR modifications included an interest rate concession and $246 million of TDR modifications resulted from modifications to the loan’s structure. During the year ended December 31, 2016, $52020, $24 million of TDR modifications included an interest rate concession and $65$219 million of TDR modifications resulted from modifications to the loan’s structure. During the year ended December 31, 2015, $42019, $25 million of TDR modifications included an interest rate concession and $22$73 million of TDR modifications resulted from modifications to the loan’s structure. During the year ended December 31, 2018, $28 million of TDR modifications included an interest rate concession and $119 million of TDR modifications resulted from modifications to the loan’s structure.
The following table presents an analysis of the types of loans that were restructured and classified as TDRs, excluding loans classified as held for sale.
December 31, 2020December 31, 2019December 31, 2018
Number of ContractsPost-Modification Outstanding Recorded InvestmentNumber of ContractsPost-Modification Outstanding Recorded InvestmentNumber of ContractsPost-Modification Outstanding Recorded Investment
(Dollars in Thousands)
Commercial, financial and agricultural27 $197,671 15 $29,293 $122,182 
Real estate – construction116 119 307 
Commercial real estate – mortgage12 16,702 21,419 4,072 
Residential real estate – mortgage40 9,817 118 28,269 73 14,851 
Equity lines of credit14 595 478 11 289 
Equity loans12 1,965 17 1,141 25 2,687 
Credit card
Consumer direct198 16,847 286 15,583 16 2,158 
Consumer indirect154 1,878 
 December 31, 2017 December 31, 2016 December 31, 2015
 Number of Contracts Post-Modification Outstanding Recorded Investment Number of Contracts Post-Modification Outstanding Recorded Investment Number of Contracts Post-Modification Outstanding Recorded Investment
 (Dollars in Thousands)
Commercial, financial and agricultural26
 $232,511
 10
 $44,569
 6
 $384
Real estate – construction
 
 2
 3,504
 
 
Commercial real estate – mortgage3
 1,223
 5
 1,431
 7
 4,478
Residential real estate – mortgage66
 15,714
 70
 13,211
 46
 9,709
Equity lines of credit41
 1,858
 82
 3,869
 115
 6,482
Equity loans30
 1,246
 17
 1,369
 35
 2,586
Credit card
 
 
 
 
 
Consumer direct
 
 4
 35
 23
 1,210
Consumer indirect14
 209
 128
 2,148
 74
 1,298
Covered loans2
 103
 
 
 3
 29
Charge-offs and changesThe impact to the allowance for loan losses related to modifications classified as TDRs werewas approximately $27.1$(7.0) million, $21.0 million and $11.2 million for the year ended December 31, 2017. For the years ended December 31, 20162020, 2019 and 2015, charge-offs and changes to the allowance related to modifications classified as TDRs were not material.2018, respectively.

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The Company considers TDRs aged 90 days or more past due, charged off or classified as nonaccrual subsequent to modification, where the loan was not classified as a nonperforming loan at the time of modification, as subsequently defaulted.
The following tables provide a summary of initial subsequent defaults that occurred within one year of the restructure date. The table excludes loans classified as held for sale as of period-end and includes loans no longer in default as of year-end.
Years Ended December 31,
202020192018
Number of ContractsRecorded Investment at DefaultNumber of ContractsRecorded Investment at DefaultNumber of ContractsRecorded Investment at Default
(Dollars in Thousands)
Commercial, financial and agricultural$16,912 $$
Real estate – construction
Commercial real estate – mortgage599 
Residential real estate – mortgage893 455 834 
Equity lines of credit65 
Equity loans270 151 358 
Credit card
Consumer direct235 2,757 
Consumer indirect
 Years Ended December 31,
 2017 2016 2015
 Number of Contracts Recorded Investment at Default Number of Contracts Recorded Investment at Default Number of Contracts Recorded Investment at Default
 (Dollars in Thousands)
Commercial, financial and agricultural1
 $686
 
 $
 
 $
Real estate – construction
 
 
 
 1
 377
Commercial real estate – mortgage
 
 
 
 1
 178
Residential real estate – mortgage1
 505
 
 
 7
 987
Equity lines of credit
 
 8
 204
 1
 
Equity loans2
 51
 3
 293
 3
 216
Credit card
 
 
 
 
 
Consumer direct
 
 
 
 1
 100
Consumer indirect1
 22
 2
 32
 1
 18
Covered loans
 
 
 
 2
 24
All commercial and consumer loans modified in a TDR are considered to be impaired, even if they maintain their accrual status.
At December 31, 20172020 and 2016,2019, there were $15.9$132.5 million and $12.6$43.8 million,, respectively, of commitments to lend additional funds to borrowers whose terms have been modified in a TDR.
Foreclosure Proceedings
Other real estate owned, a component of other assets in the Company's Consolidated Balance Sheets, totaled $17$11 million and $21$22 million at December 31, 20172020 and 2016,2019, respectively. Other real estate owned included $12$6 million and $18$14 million of foreclosed residential real estate properties at December 31, 20172020 and 2016,2019, respectively. As of December 31, 20172020 and 2016,2019, there were $57$29 million and $48$57 million,, respectively, of residential real estate loans secured by residential real estate properties for which formal foreclosure proceedings were in process.

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(5)

(4) Loan Sales and Servicing
Loans held for sale were $67$237 million and $162$112 million at December 31, 20172020 and 2016,2019, respectively. AtLoans held for sale at December 31, 2017 loans held for sale2020 and 2019 were comprised entirely of residential real estate - mortgage loans. At December 31, 2016 loans held for sale were comprised of $57 million of commercial, financial and agricultural loans and $105 million of residential real estate - mortgage loans.
The following table summarizes the Company's activity in the loans held for sale portfolio and loan sales,sales, excluding activity related to loans originated for sale in the secondary market.
2017 2016 2015202020192018
(In Thousands)(In Thousands)
Loans transferred from held for investment to held for sale$
 $820,615
 $907,414
Loans transferred from held for investment to held for sale$$1,196,883 $
Charge-offs on loans recognized at transfer from held for investment to held for sale
 8,295
 
Charge-offs on loans recognized at transfer from held for investment to held for sale
Loans and loans held for sale sold204,058
 1,044,800
 466,459
Loans and loans held for sale sold2,155 1,113,371 293,996 
The following table summarizes the Company's sales of loans originated for sale in the secondary market.
202020192018
(In Thousands)
Residential real estate loans originated for sale in the secondary market sold (1)$1,322,648 $724,706 $625,091 
Net gains recognized on sales of residential real estate loans originated for sale in the secondary market (2)75,634 29,539 18,863 
Servicing fees recognized (2)10,634 10,896 11,213 
 2017 2016 2015
 (In Thousands)
Residential real estate loans originated for sale in the secondary market sold (1)$660,484
 $682,115
 $1,521,424
Net gains recognized on sales of residential real estate loans originated for sale in the secondary market (2)25,576
 28,207
 41,913
(1)The Company has retained servicing responsibilities for all loans sold that were originated for sale in the secondary market.
(1)Includes loans originated for sale where the Company retained servicing responsibilities.
(2)Net gains were recorded
(2)Recorded in mortgage banking income in the Company's Consolidated Statements of Income.
Residential Real Estate Mortgage Loans Sold with Retained Servicing
The following table summarizes the Company's activity related to residential real estate mortgage loans sold with retained servicing.Consolidated Statements of Income.
 2017 2016 2015
 (In Thousands)
Residential real estate mortgage loans sold with retained servicing (1)$660,484
 $997,956
 $1,521,424
Servicing fees recognized (2)25,521
 25,772
 22,087
(1)There is no recourse to the Company for the failures of borrowers to pay loans when due.
(2)Recorded as a component of other noninterest income in the Company's Consolidated Statements of Income.
The following table provides the recorded balance of loans sold with retained servicing and the related MSRs.
December 31, 2020December 31, 2019
(In Thousands)
Recorded balance of residential real estate mortgage loans sold with retained servicing (1)$4,425,180 $4,534,202 
MSRs (2)30,665 42,022 
 December 31, 2017 December 31, 2016
 (In Thousands)
Recorded balance of residential real estate mortgage loans sold with retained servicing (1)$4,635,334
 $4,684,899
MSRs (2)49,597
 51,428
(1)These loans are not included in loans on the Company's Consolidated Balance Sheets.
(1)These loans are not included in loans on the Company's Consolidated Balance Sheets.
(2)Recorded under the fair value method and included in other assets on the Company's Consolidated Balance Sheets.
(2)Recorded under the fair value method and included in other assets on the Company's Consolidated Balance Sheets.
The fair value of MSRs is significantly affected by mortgage interest rates available in the marketplace, which influence mortgage loan prepayment speeds. In general, during periods of declining rates, the fair value of MSRs declines due to increasing prepayments attributable to increased mortgage-refinance activity. During periods of rising interest rates, the fair value of MSRs generally increases due to reduced refinance activity. The Company maintains a non-qualifying hedging strategy to manage a portion of the risk associated with changes in the fair value of the MSR portfolio.  This strategy includes the purchase of various trading securities.  The interest income, mark-to-market

adjustments and gain or loss from sale activities associated with these securities are expected to economically hedge a portion of the change in the fair value of the MSR portfolio.
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The following table is an analysis of the activity in the Company’s MSRs.
Years Ended December 31,
202020192018
(In Thousands)
Carrying value, at beginning of year$42,022 $51,539 $49,597 
Additions11,796 6,639 6,874 
Increase (decrease) in fair value:
Due to changes in valuation inputs or assumptions(13,465)(7,552)6,985 
Due to other changes in fair value (1)(9,688)(8,604)(11,917)
Carrying value, at end of year$30,665 $42,022 $51,539 
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Carrying value, at beginning of year$51,428
 $44,541
 $35,488
Additions7,098
 10,118
 15,922
Increase (decrease) in fair value:     
Due to changes in valuation inputs or assumptions2,233
 7,093
 (2,193)
Due to other changes in fair value (1)(11,162) (10,324) (4,676)
Carrying value, at end of year$49,597
 $51,428
 $44,541
(1)Represents the realization of expected net servicing cash flows, expected borrower repayments and the passage of time.
(1)Represents the realization of expected net servicing cash flows, expected borrower repayments and the passage of time.
See Note 20, 19, Fair Value Measurements,, for additional disclosures related to the assumptions and estimates used in determining fair value of residential MSRs.
At December 31, 20172020 and 2016,2019, the sensitivity of the current fair value of the residential MSRs to immediate 10% and 20% adverse changes in key economic assumptions are included in the following table:
December 31,December 31,
2017 201620202019
(Dollars in Thousands)(Dollars in Thousands)
Fair value of MSRs$49,597
 $51,428
Fair value of MSRs$30,665 $42,022 
Composition of residential loans serviced for others:   Composition of residential loans serviced for others:
Fixed rate mortgage loans97.4% 97.3%Fixed rate mortgage loans98.5 %98.1 %
Adjustable rate mortgage loans2.6
 2.7
Adjustable rate mortgage loans1.5 1.9 
Total100.0% 100.0%Total100.0 %100.0 %
Weighted average life (in years)6.6
 6.5
Weighted average life (in years)3.64.6
Prepayment speed:9.7% 15.7%Prepayment speed:30.4 %16.9 %
Effect on fair value of a 10% increase(1,582) (1,646)Effect on fair value of a 10% increase(1,620)(2,906)
Effect on fair value of a 20% increase(3,068) (3,184)Effect on fair value of a 20% increase(3,585)(5,043)
Weighted average option adjusted spread8.2% 8.1%Weighted average option adjusted spread6.2 %6.4 %
Effect on fair value of a 10% increase(1,568) (1,758)Effect on fair value of a 10% increase(656)(1,159)
Effect on fair value of a 20% increase(3,031) (3,402)Effect on fair value of a 20% increase(1,285)(1,812)
The sensitivity calculations above are hypothetical and should not be considered to be predictive of future performance. As indicated, changes in fair value based on adverse changes in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be and should not be considered to be linear. Also, in this table, the effect of an adverse variation in a particular assumption on the fair value of the MSRs is calculated without changing any other assumption; while in reality, changes in one factor may result in changes in another, which may magnify or counteract the effect of the change.

130
(6)

(5) Premises and Equipment
A summary of the Company’s premises and equipment is presented below.
December 31,
20202019
(In Thousands)
Land$295,915 $297,039 
Buildings588,031 580,911 
Furniture, fixtures and equipment460,987 425,794 
Software1,142,740 1,035,892 
Leasehold improvements205,865 203,776 
Construction / projects in progress117,154 128,816 
2,810,692 2,672,228 
Less: Accumulated depreciation and amortization1,755,167 1,584,530 
Total premises and equipment$1,055,525 $1,087,698 
 December 31,
 2017 2016
 (In Thousands)
Land$304,160
 $311,384
Buildings595,865
 594,426
Furniture, fixtures and equipment440,659
 428,326
Software897,587
 800,297
Leasehold improvements187,398
 170,523
Construction / projects in progress91,839
 158,682
 2,517,508
 2,463,638
Less: Accumulated depreciation and amortization1,302,634
 1,163,584
Total premises and equipment$1,214,874
 $1,300,054
The Company recognized $194.3$184.2 million, $188.7$189.0 million and $181.4$198.4 million of depreciation expense related to the above premises and equipment for the years ended December 31, 2017, 20162020, 2019 and 2015,2018, respectively.
(7)Bank Owned Life Insurance(6) Leases
The Company maintains life insurance policies on certain of its executivesfollowing table summarizes the Company’s lease portfolio classification and employees. At December 31, 2017respective right-of-use asset balances and 2016, the cash surrender values on the underlying life insurance policies totaled $723 million and $712 million, respectively,lease liability balances which are recorded as bank owned life insuranceincluded in other assets and accrued expenses and other liabilities, respectively, on the Company’s Consolidated Balance Sheets. These cash surrender values are classified separately from related split dollar life insurance arrangements of $8 million and $7 million at December 31, 2017 and 2016, respectively,
FinanceOperatingTotal
(In Thousands)
December 31, 2020
Right-of-use asset$7,243 $264,111 $271,354 
Lease liability balance10,635 305,802 316,437 
December 31, 2019
Right-of-use asset$8,566 $272,279 $280,845 
Lease liability balance12,339 313,398 325,737 
The table below presents information about the Company's total lease costs which are recordedinclude amounts recognized on the Company’s Consolidated Balance Sheets as accrued expenses and other liabilities. Changes to the underlying cash surrender value are recorded in noninterest income in the Company’s Consolidated Statements of Income andduring the period.
December 31,
20202019
(In Thousands)
Interest on lease liabilities$529 $608 
Amortization of right-of-use assets1,323 1,323 
Finance lease cost1,852 1,931 
Operating lease cost48,418 48,316 
Variable lease cost16,757 16,537 
Sublease income(6,764)(6,812)
Total lease cost$60,263 59,972 
The Company incurred lease expense of $86.8 million for the yearsyear ended December 31, 2017, 20162018. The Company received lease income of $7.7 million for the year December 31, 2018 related to space leased to third parties.
131

The table below presents supplemental cash flow information arising from lease transactions and 2015 totaled $17.1 million, $17.2 millionnoncash information on lease liabilities arising from obtaining right-of-use assets.
December 31,
20202019
(In Thousands)
Cash paid for amounts included in measurement of liabilities
Operating cash flows from operating leases$56,796 $54,020 
Operating cash flows from finance leases529 608 
Financing cash flows from finance leases1,704 1,589 
Right-of-use assets obtained in exchange for lease obligations
Operating leases38,537 35,315 
Finance leases
The weighted-average remaining lease term and $18.7 million, respectively.discount rates at December 31, 2020 were as follows:
FinanceOperatingTotal
Weighted-average remaining lease term8.0 years9.3 years9.2 years
Weighted-average discount rate4.6 %3.1 %3.1 %
(8)The following table provides the annual undiscounted future minimum payments under finance and noncancellable operating leases at December 31, 2020:
FinanceOperatingTotal
(In Thousands)
2021$2,143 $56,251 $58,394 
20221,923 53,147 55,070 
20231,501 47,097 48,598 
20241,410 38,116 39,526 
20251,204 29,986 31,190 
Thereafter4,492 127,372 131,864 
Total$12,673 $351,969 $364,642 
At December 31, 2020 the Company had 0 additional operating or finance leases that had not yet commenced that would create significant rights and obligations for the Company as a lessee.
The table below presents a reconciliation of the undiscounted cash flows to the finance lease liabilities and operating lease liabilities.
December 31, 2020
FinanceOperatingTotal
(In Thousands)
Total undiscounted lease liability$12,673 $351,969 $364,642 
Less: imputed interest2,038 46,167 48,205 
Total discounted lease liability$10,635 $305,802 $316,437 
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(7) Goodwill
A summary of the activity related to the Company’s goodwill follows.
 Years Ended December 31,
 2017 2016
 (In Thousands)
Balance, at beginning of year   
Goodwill$9,835,400
 $9,835,400
Accumulated impairment losses(4,852,104) (4,792,203)
Goodwill, net at beginning of year4,983,296
 5,043,197
Annual activity:   
Goodwill acquired during the year
 
Disposition adjustments
 
Impairment losses
 (59,901)
Balance, at end of year   
Goodwill9,835,400
 9,835,400
Accumulated impairment losses(4,852,104) (4,852,104)
Goodwill, net at end of year$4,983,296
 $4,983,296
During the Company's 2016 annual goodwill impairment test $60 million of goodwill attributable to the Simple reporting unit was determined to be impaired.

(In Thousands)
Balance, at December 31, 2018
Goodwill$9,835,400 
Accumulated impairment losses(4,852,104)
Goodwill, net at December 31, 20184,983,296 
Impairment losses(470,000)
Balance, at December 31, 2019
Goodwill9,835,400 
Accumulated impairment losses(5,322,104)
Goodwill, net at December 31, 2019$4,513,296 
Impairment losses(2,185,000)
Balance, at December 31, 2020
Goodwill9,835,400 
Accumulated impairment losses(7,507,104)
Goodwill, net at December 31, 2020$2,328,296 
Goodwill is allocated to each of the Company's segments (each a reporting unit: Commercial Banking and Wealth, Retail Banking, and Corporate and Investment Banking,Banking).
At December 31, 2020 and Simple). Refer2019, the goodwill, net of accumulated impairment losses, attributable to Note 22, Segment Information, for a discussioneach of the reorganization of the Company'sCompany’s 3 identified reporting structuring during 2017 and, accordingly, its segment reporting structure and goodwill reporting units. In connection with the reorganization, the Company reallocated goodwill to the new reporting unit using a relative fair value approach.units is as follows:
Years Ended December 31,
20202019
(In Thousands)
Commercial Banking and Wealth$1,930,830 $2,659,830 
Retail Banking135,660 1,427,660 
Corporate and Investment Banking261,806 425,806 
In accordance with the applicable accounting guidance, the Company performs annual tests to identify potential impairment of goodwill. The tests are required to be performed annually and more frequently if events or circumstances indicate a potential impairment may exist. In Step One of the impairment test, theThe Company compares the fair value of each reporting unit with its carrying amount, including goodwill. If the carrying amount of a reporting unit exceeds its fair value, Step Two of the impairment test is required to be performed to measure the amount of impairment loss, if any. Step Two compares the implied fair value of goodwill attributable to each reporting unit to the carrying amount of that goodwill. The implied fair value of goodwill is determined in the same manner as the amount of goodwill recognized in a business combination; an entity allocates the fair value determined in Step One for the reporting unit to all of the assets and liabilities of that unit as if the reporting unit had been acquired in a business combination. If the carrying amount of the reporting unit goodwill exceeds the implied fair value of that goodwill in Step Two, an impairment loss is recognized in an amount equal to that excess.
The Company tests its identified reporting units with goodwill for impairment on anCompany's annual basis or more often if events and circumstances indicate impairment may exist. The most recent goodwill impairment test occurredis performed as of October 31 2017. Foreach year. The Company elected to perform a qualitative assessment to determine whether it is more likely than not that the fair value of the entity (or the reporting unit) is less than its carrying amount, including goodwill. In performing this qualitative assessment, the Company evaluated events and circumstances since the last quantitative impairment test performed as of March 31, 2020, macroeconomic conditions, banking industry and market conditions, and key financial metrics of the Company as well as reporting unit and overall Company performance. After assessing the totality of the events and circumstances, the Company determined it was not more likely than not that the fair values of the Company's three reporting units with goodwill the most recentwere greater than their respective carrying amounts, and therefore, a quantitative goodwill impairment test was not deemed necessary.
Additionally, on a quarterly basis, the Company evaluates whether a triggering event has occurred. During the three months ended March 31, 2020, the Company determined that a triggering event had occurred due to the COVID-19 pandemic and its impact on the economic environment and the Company's financial performance. The Company elected to perform a quantitative impairment test. The results of the interim impairment test indicated that noa goodwill impairment existed at that time.of $164 million within the Corporate and Investment Banking reporting unit, $729 million
At December 31, 2017,
133

within the goodwill, net of accumulated impairment losses, attributable to each of the Company’s three identified reporting units is as follows: Commercial Banking and Wealth - $2.7reporting unit, and $1.3 billion within the Retail Banking - $1.4reporting unit resulting in the Company recording a goodwill impairment charge of $2.2 billion for the three months ended March 31, 2020. The primary causes of the goodwill impairment were economic and industry conditions, volatility in the market capitalization of U.S. banks, and management's downward revisions to financial projections that resulted in the fair value of the reporting units being less than the carrying value of the reporting units.
The estimated fair value of the reporting units were determined using a blend of both income and market approaches.
For the income approach, estimated future cash flows and terminal values are discounted.In estimating future cash flows, a balance sheet as of the test date and a statement of income for the last 12 months of activity for each reporting unit is compiled. From that point, future balance sheets and statements of income are projected based on the inputs. Due to the economic uncertainty due to the COVID-19 pandemic, at March 31, 2020, the Company projected multiple scenarios and then probability weighted those scenarios.
The Company uses the guideline public company method and the guideline transaction method as the market approaches. The public company method applies valuation multiples derived from each reporting unit's peer group to tangible book value or earnings and an implied control premium to the respective reporting unit. The control premium is evaluated and compared to similar financial services transactions considering the absolute and relative potential revenue synergies and cost savings. The guideline transaction method applies valuation multiples to a financial metric of the reporting unit based on comparable observed purchase transactions in the financial services industry for the reporting unit, where available.
The Company recognized goodwill impairment of $470 million within the Corporate and Investment Banking - $896 million.reporting unit during the year ended December 31, 2019 and 0 impairment in the year ended December 31, 2018.
Through December 31, 2017,2020, the Company had recognized accumulated goodwill impairment losses of $2.5$3.2 billion, $1.4$2.7 billion, and $249$883 million within the Commercial Banking and Wealth, Retail Banking, and Corporate and Investment Banking reporting units, respectively. In addition, the Company has previously recognized $784 million of accumulated goodwill impairment losses from reporting units that no longer have a goodwill balance.
For the quarters ended June 30, 2020 and September 30, 2020, the Company concluded that a trigger event had not occurred as events or circumstances had not changed that indicated that the fair value of the entity (or the reporting unit) may be below its carrying amount since March 31, 2020 based on those contemplated when impairment was recorded. Consideration of events or circumstances are similar to those evaluated in the qualitative assessment described above.
The Step One fair values of the reporting units are based upon management’s estimates and assumptions. Although management has used the estimates and assumptions it believes to be most appropriate in the circumstances, it should be noted that even relatively minor changes in certain valuation assumptions used in management’s calculations could result in significant differences in the results of the impairment tests.
(9)(8) Deposits
Time deposits of $250,000 or less totaled $11.1$3.1 billion at December 31, 2017,2020, while time deposits of more than $250,000 totaled $2.8 billion.$1.6 billion. At December 31, 2017,2020, the scheduled maturities of time deposits were as follows.
(In Thousands)
2021$4,193,411 
2022334,089 
202397,390 
202429,570 
202525,869 
Thereafter4,700 
Total$4,685,029 
 (In Thousands)
2018$11,243,000
20192,018,572
2020413,615
202176,311
202266,537
Thereafter63,697
Total$13,881,732
At December 31, 20172020 and 2016,2019, demand deposit overdrafts reclassified to loans totaled $20$13 million and $15$17 million, respectively. In addition to the securities and loans the Company has pledged as collateral to secure public
134

deposits and FHLB advances at December 31, 2017,2020, the Company also had $6.6$6.3 billion of standby letters of credit issued by the FHLB to secure public deposits.

(10)(9) Short-Term Borrowings
The short-term borrowings table below shows the distribution of the Company’s short-term borrowed funds.
Ending BalanceEnding Average Interest RateAverage BalanceMaximum Outstanding Balance
(Dollars in Thousands)
As of and for the year ended
December 31, 2020
Securities sold under agreements to repurchase$184,478 0.24 %$1,249,629 $1,050,182 
Other short-term borrowings12,158 20,031 
Total short-term borrowings$184,478 $1,261,787 $1,070,213 
As of and for the year ended
December 31, 2019
Federal funds purchased$%$746 $5,060 
Securities sold under agreements to repurchase173,028 1.70 857,176 1,198,822 
Total173,028 857,922 1,203,882 
Other short-term borrowings14,963 69,446 
Total short-term borrowings$173,028 $872,885 $1,273,328 
 Ending Balance Ending Average Interest Rate Average Balance Maximum Outstanding Balance
 (Dollars in Thousands)
As of and for the year ended       
December 31, 2017       
Federal funds purchased$1,710
 1.50% $402
 $1,710
Securities sold under agreements to repurchase17,881
 1.23
 58,222
 114,361
Total19,591
   58,624
 116,071
Other short-term borrowings17,996
 1.48
 1,703,738
 2,771,539
Total short-term borrowings$37,587
   $1,762,362
 $2,887,610
As of and for the year ended       
December 31, 2016       
Federal funds purchased$12,885
 0.39% $372,355
 $766,095
Securities sold under agreements to repurchase26,167
 0.55
 79,625
 148,291
Total39,052
   451,980
 914,386
Other short-term borrowings2,802,977
 1.68
 3,778,752
 4,497,354
Total short-term borrowings$2,842,029
   $4,230,732
 $5,411,740

(11) (10) FHLB and Other Borrowings
The following table details the Company’s FHLB advances and other borrowings including maturities and interest rates as of December 31, 2017.2020.
   December 31,
 Maturity Dates 2017 2016
   (In Thousands)
FHLB advances:     
LIBOR-based floating rate (weighted average rate of 1.58%)2021 $120,000
 $120,000
Fixed rate (weighted average rate of 2.00%)2018-2025 1,510,328
 410,529
Total FHLB advances  1,630,328
 530,529
Senior notes and subordinated debentures:     
1.85% senior notes2017 
 400,000
2.75% senior notes2019 600,000
 600,000
2.88% senior notes2022 750,000
 
6.40% subordinated debentures2017 
 350,000
5.50% subordinated debentures2020 227,764
 227,764
3.88% subordinated debentures2025 700,000
 700,000
5.90% subordinated debentures2026 71,086
 71,086
Fair value of hedged senior notes and subordinated debentures  (867) 36,800
Net unamortized discount  (18,381) (18,298)
Total senior notes and subordinated debentures  2,329,602
 2,367,352
Capital securities:     
LIBOR plus 3.05% floating rate debentures payable to State National Capital Trust I2033 
 15,470
LIBOR plus 2.85% floating rate debentures payable to Texas Regional Statutory Trust I2034 
 51,547
LIBOR plus 2.60% floating rate debentures payable to TexasBanc Capital Trust I2034 
 25,774
LIBOR plus 2.79% floating rate debentures payable to State National Statutory Trust II2034 
 10,310
Unamortized premium  
 569
Total capital securities  
 103,670
Total FHLB and other borrowings  $3,959,930
 $3,001,551
During 2017, the Company's 1.85% senior notes with an aggregate principal amount of $400 million and its 6.40% subordinated debentures with an aggregate principal amount of $350 million matured.
December 31,
Maturity Dates20202019
(In Thousands)
FHLB advances:
LIBOR-based floating rate (weighted average rate of 0.85%)2021$120,000 $120,000 
Fixed rate (weighted average rate of 3.30%)2021-202559,657 59,892 
Total FHLB advances179,657 179,892 
Senior notes and subordinated debentures:
2.88% senior notes2022750,000 750,000 
3.50% senior notes2021700,000 700,000 
2.50% senior notes2024600,000 600,000 
0.95% senior notes2021450,000 450,000 
3.88% subordinated debentures2025700,000 700,000 
5.50% subordinated debentures2020227,764 
5.90% subordinated debentures202671,086 71,086 
Fair value of hedged senior notes and subordinated debentures108,191 26,975 
Net unamortized discount(10,442)(15,673)
Total senior notes and subordinated debentures3,368,835 3,510,152 
Total FHLB and other borrowings$3,548,492 $3,690,044 
In June 2017,August 2019, the Bank issued $750$600 million aggregate principal amount of its 2.50% unsecured senior notes due 2022 that pay a fixed annual coupon2024.
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During 2017, the Company redeemed all of the Trust Preferred Securities issued by its four subsidiary business trusts (TexasBanc Capital Trust I, State National Capital Trust I, State National Statutory Trust II and Texas Regional Statutory Trust I). The aggregate principal amount of these notes was approximately $104 million.

The following table presents maturity information for the Company’s FHLB and other borrowings, including the fair value of hedged senior notes and subordinated debentures as well as unamortized discounts and premiums, as of December 31, 2017.2020.
FHLB AdvancesSenior Notes and Subordinated Debentures
(In Thousands)
Maturing:
2021$120,000 $1,157,419 
2022766,723 
2023
202455,054 620,729 
20254,603 741,554 
Thereafter82,410 
Total$179,657 $3,368,835 
 FHLB Advances  Senior Notes and Subordinated Debentures
 (In Thousands)
Maturing:   
2018$300,000
 $
20191,150,000
 598,055
2020
 237,946
2021120,000
 
2022
 733,927
Thereafter60,328
 759,674
Total$1,630,328
 $2,329,602
(12)(11) Shareholder's Equity
Series A Preferred Stock
In December 2015, the Company completed the sale of 1,150 shares of its Floating Non-Cumulative Perpetual Preferred Stock, Series A at a per share pricesprice of $200,000 to BBVA. As the sole holder of the Series A Preferred Stock, BBVA will be entitled to receive dividend payments only when, as and if declared by the Company’s Board of Directors or a duly authorized committee thereof. Any such dividends will be payable from the date of original issue at a floating rate per annum equal to the three-month U.S. dollar LIBOR as determined on the relevant dividend determination date plus 5.24%. Any such dividends will be payable on a non-cumulative basis, quarterly in arrears on March 1, June 1, September 1 and December 1, commencing March 1, 2016. Payment of dividends on the Series A Preferred Stock is subject to certain legal, regulatory and other restrictions. Redemption is solely at the Company's option. The Company may, at its option, redeem the Series A Preferred Stock (i) in whole or in part, from time to time, on any dividend payment date on or after December 1, 2022 or (ii) in whole but not in part at any time within 90 days of certain changes to regulatory capital requirements. 
At both December 31, 20172020 and 2016,2019, the carrying amount of the Series A Preferred Stock, including related surplus, net of issuance costs was approximately $229 million.
Class B Preferred Stock
In December 2000, a subsidiary of the Bank issued $21 million of Class B Preferred Stock. The Preferred Stock outstanding was approximately $23$21 million and $22 million at both December 31, 20172020 and 20162019, respectively, and is classified as noncontrolling interests on the Company’s Consolidated Balance Sheets. The Preferred Stock qualifies as Tier 1 capital under Federal Reserve guidelines. The Preferred Stock dividends are preferential, non-cumulative and payable semi-annually in arrears on June 15 and December 15 of each year, commencing June 15, 2001, at a rate per annum equal to 9.875% of the liquidation preference of $1,000 per share when and if declared by the board of directors of the subsidiary, in its sole discretion, out of funds legally available for such payment.
The Preferred Stock is redeemable for cash, at the option of the subsidiary, in whole or in part, at any time on or after June 15, 2021. Prior to June 15, 2021,. Prior to June 15, 2021, the Preferred Stock is not redeemable, except that prior to such date, the Preferred Stock may be redeemed for cash, at the option of the subsidiary, in whole but not in part, only upon the occurrence of certain tax or regulatory events. Any such redemption is subject to the prior approval of the Federal Reserve. The Preferred Stock is not redeemable at the option of the holders thereof at any time.

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(13)Comprehensive

(12)Comprehensive Income
Comprehensive income is defined as the change in equity of a business enterprise during a period from transactions and other events and circumstances arising from nonowner sources. The following summarizes the change in the components of other comprehensive income (loss).
December 31, 2020
PretaxTax Expense/ (Benefit)After-tax
(In Thousands)
Other comprehensive income:
Unrealized holding gains arising during period from debt securities available for sale$151,371 $35,968 $115,403 
Less: reclassification adjustment for net gains on sale of debt securities in net income22,616 5,396 17,220 
Net change in unrealized gains on debt securities available for sale128,755 30,572 98,183 
Change in unamortized net holding gains on debt securities held to maturity8,505 2,066 6,439 
Less: non-credit related impairment on debt securities held to maturity
Change in unamortized non-credit related impairment on debt securities held to maturity636 162 474 
Net change in unamortized holding gains on debt securities held to maturity9,141 2,228 6,913 
Unrealized holding gains arising during period from cash flow hedge instruments281,512 66,647 214,865 
Change in defined benefit plans13,458 3,242 10,216 
Other comprehensive income$432,866 $102,689 $330,177 
December 31, 2019
PretaxTax Expense/ (Benefit)After-tax
(In Thousands)
Other comprehensive income:
Unrealized holding gains arising during period from debt securities available for sale$208,725 $49,465 $159,260 
Less: reclassification adjustment for net gains on sale of debt securities in net income29,961 7,104 22,857 
Net change in unrealized gains on debt securities available for sale178,764 42,361 136,403 
Change in unamortized net holding gains on debt securities held to maturity10,144 2,350 7,794 
Less: non-credit related impairment on debt securities held to maturity108 26 82 
Change in unamortized non-credit related impairment on debt securities held to maturity781 174 607 
Net change in unamortized holding gains on debt securities held to maturity10,817 2,498 8,319 
Unrealized holding gains arising during period from cash flow hedge instruments113,359 27,049 86,310 
Change in defined benefit plans(12,932)(3,112)(9,820)
Other comprehensive income$290,008 $68,796 $221,212 
137

 December 31, 2017
 Pretax Tax Expense/ (Benefit) After-tax
 (In Thousands)
Other comprehensive loss:     
Unrealized holding losses arising during period from securities available for sale$(20,089) $(5,143) $(14,946)
Less: reclassification adjustment for net gains on sale of securities in net income3,033
 776
 2,257
Net change in unrealized losses on securities available for sale(23,122) (5,919) (17,203)
Change in unamortized net holding losses on investment securities held to maturity5,076
 1,132
 3,944
Change in unamortized non-credit related impairment on investment securities held to maturity1,556
 565
 991
Net change in unamortized holding losses on securities held to maturity6,632
 1,697
 4,935
Unrealized holding gains (losses) arising during period from cash flow hedge instruments(35,768) (21,083) (14,685)
Change in defined benefit plans(3,501) (1,301) (2,200)
Other comprehensive loss$(55,759) $(26,606) $(29,153)
 December 31, 2016
 Pretax Tax Expense/ (Benefit) After-tax
 (In Thousands)
Other comprehensive loss:     
Unrealized holding losses arising during period from securities available for sale$(76,706) $(28,668) $(48,038)
Less: reclassification adjustment for net gains on sale of securities in net income30,037
 11,226
 18,811
Net change in unrealized losses on securities available for sale(106,743) (39,894) (66,849)
Change in unamortized net holding losses on investment securities held to maturity5,848
 2,235
 3,613
Less: non-credit related impairment on investment securities held to maturity151
 55
 96
Change in unamortized non-credit related impairment on investment securities held to maturity1,438
 487
 951
Net change in unamortized holding losses on securities held to maturity7,135
 2,667
 4,468
Unrealized holding losses arising during period from cash flow hedge instruments(5,882) (2,209) (3,673)
Change in defined benefit plans(4,826) (1,964) (2,862)
Other comprehensive loss$(110,316) $(41,400) $(68,916)
 December 31, 2015
 Pretax Tax Expense/ (Benefit) After-tax
 (In Thousands)
Other comprehensive loss:     
Unrealized holding losses arising during period from securities available for sale$(26,090) $(9,455) $(16,635)
Less: reclassification adjustment for net gains on sale of securities in net income81,656
 29,591
 52,065
Net change in unrealized losses on securities available for sale(107,746) (39,046) (68,700)
Change in unamortized net holding losses on investment securities held to maturity10,948
 3,043
 7,905
Less: non-credit related impairment on investment securities held to maturity87
 32
 55
Change in unamortized non-credit related impairment on investment securities held to maturity1,661
 1,527
 134
Net change in unamortized holding losses on securities held to maturity12,522
 4,538
 7,984
Unrealized holding gains arising during period from cash flow hedge instruments3,141
 1,854
 1,287
Change in defined benefit plans18,971
 7,016
 11,955
Other comprehensive loss$(73,112) $(25,638) $(47,474)

December 31, 2018
PretaxTax Expense/ (Benefit)After-tax
(In Thousands)
Other comprehensive income:
Unrealized holding losses arising during period from debt securities available for sale$(2,925)$(797)$(2,128)
Less: reclassification adjustment for net gains on sale of debt securities in net income
Net change in unrealized losses on debt securities available for sale(2,925)(797)(2,128)
Change in unamortized net holding gains on debt securities held to maturity9,120 2,104 7,016 
Unamortized unrealized net holding losses on debt securities available for sale transferred to debt securities held to maturity(39,904)(9,417)(30,487)
Less: non-credit related impairment on debt securities held to maturity397 94 303 
Change in unamortized non-credit related impairment on debt securities held to maturity1,036 237 799 
Net change in unamortized holding losses on debt securities held to maturity(30,145)(7,170)(22,975)
Unrealized holding gains arising during period from cash flow hedge instruments46,406 15,466 30,940 
Change in defined benefit plans6,142 1,409 4,733 
Other comprehensive income$19,478 $8,908 $10,570 
Activity in accumulated other comprehensive income (loss), net of tax, was as follows:
Unrealized Gains (Losses) on Debt Securities Available for Sale and Transferred to Held to MaturityAccumulated Gains (Losses) on Cash Flow Hedging InstrumentsDefined Benefit Plan AdjustmentUnamortized Impairment Losses on Debt Securities Held to MaturityTotal
(In Thousands)
Balance, December 31, 2018$(158,433)$6,175 $(29,495)$(5,095)$(186,848)
Cumulative effect of adoption of ASUs (1)(25,844)(1,040)(7,351)(1,201)(35,436)
$(184,277)$5,135 $(36,846)$(6,296)$(222,284)
Other comprehensive income (loss) before reclassifications159,260 83,903 (82)243,081 
Amounts reclassified from accumulated other comprehensive (loss) income(15,063)2,407 (9,820)607 (21,869)
Net current period other comprehensive income (loss)144,197 86,310 (9,820)525 221,212 
Balance, December 31, 2019$(40,080)$91,445 $(46,666)$(5,771)$(1,072)
Balance, December 31, 2019$(40,080)$91,445 $(46,666)$(5,771)$(1,072)
Other comprehensive income before reclassifications115,403 310,170 425,573 
Amounts reclassified from accumulated other comprehensive income (loss)(10,781)(95,305)10,216 474 (95,396)
Net current period other comprehensive income104,622 214,865 10,216 474 330,177 
Balance, December 31, 2020$64,542 $306,310 $(36,450)$(5,297)$329,105 
(1)Related to the Company's adoption of ASU 2017-12 and ASU 2018-02 on January 1, 2019. See Note 1, Summary of Significant Accounting Policies, for additional information.
138

 Unrealized Gains (Losses) on Securities Available for Sale and Transferred to Held to Maturity Accumulated Gains (Losses) on Cash Flow Hedging Instruments Defined Benefit Plan Adjustment Unamortized Impairment Losses on Investment Securities Held to Maturity Total
 (In Thousands)
Balance, December 31, 2015$(56,326) $(6,407) $(29,166) $(7,437) $(99,336)
Other comprehensive loss before reclassifications(48,038) (1,337) 
 (96) (49,471)
Amounts reclassified from accumulated other comprehensive income (loss)(15,198) (2,336) (2,862) 951
 (19,445)
Net current period other comprehensive income (loss)(63,236) (3,673) (2,862) 855
 (68,916)
Balance, December 31, 2016$(119,562) $(10,080) $(32,028) $(6,582) $(168,252)
          
Balance, December 31, 2016$(119,562) $(10,080) $(32,028) $(6,582) $(168,252)
Other comprehensive loss before reclassifications(14,946) (14,252) 
 
 (29,198)
Amounts reclassified from accumulated other comprehensive income (loss)1,687
 (433) (2,200) 991
 45
Net current period other comprehensive income (loss)(13,259) (14,685) (2,200) 991
 (29,153)
Balance, December 31, 2017$(132,821) $(24,765) $(34,228) $(5,591) $(197,405)

The following table presents information on reclassifications out of accumulated other comprehensive income.
Details About Accumulated Other Comprehensive Income Components
Amounts Reclassified From Accumulated Other Comprehensive Income (1)
Consolidated Statement of Income Caption
December 31, 2020December 31, 2019December 31, 2018
(In Thousands)
Unrealized Gains (Losses) on Debt Securities Available for Sale and Transferred to Held to Maturity$22,616 $29,961 $Investment securities gains, net
(8,505)(10,144)(9,120)Interest on debt securities held to maturity
14,111 19,817 (9,120)
(3,330)(4,754)2,104 Income tax (expense) benefit
$10,781 $15,063 $(7,016)Net of tax
Accumulated Gains (Losses) on Cash Flow Hedging Instruments$127,716 $(2,214)$(45,027)Interest and fees on loans
(2,758)(948)(1,288)Interest on FHLB and other borrowings
124,958 (3,162)(46,315)
(29,653)755 10,981 Income tax (expense) benefit
$95,305 $(2,407)$(35,334)Net of tax
Defined Benefit Plan Adjustment$(13,458)$12,932 $(6,142)(2)
3,242 (3,112)1,409 Income tax benefit (expense)
$(10,216)$9,820 $(4,733)Net of tax
Unamortized Impairment Losses on Debt Securities Held to Maturity$(636)$(781)$(1,036)Interest on debt securities held to maturity
162 174 237 Income tax benefit
$(474)$(607)$(799)Net of tax
(1)Amounts in parentheses indicate debits to the Consolidated Statements of Income.
(2)These accumulated other comprehensive income components are included in the computation of net periodic pension cost (see Note 17, Benefit Plans, for additional details).
139
Details About Accumulated Other Comprehensive Income Components 
Amounts Reclassified From Accumulated Other Comprehensive Income (1)
 Consolidated Statement of Income Caption
  December 31, 2017 December 31, 2016 December 31, 2015  
  (In Thousands)  
Unrealized Gains (Losses) on Securities Available for Sale and Transferred to Held to Maturity $3,033
 $30,037
 $81,656
 Investment securities gains, net
  (5,076) (5,848) (10,948) Interest on investment securities held to maturity
  (2,043) 24,189
 70,708
  
  356
 (8,991) (26,548) Income tax (expense) benefit
  $(1,687) $15,198
 $44,160
 Net of tax
         
Accumulated Gains (Losses) on Cash Flow Hedging Instruments $3,496
 $8,370
 $13,056
 Interest and fees on loans
  (2,441) (4,629) (6,934) Interest and fees on FHLB advances
  1,055
 3,741
 6,122
  
  (622) (1,405) (4,261) Income tax expense
  $433
 $2,336
 $1,861
 Net of tax
         
Defined Benefit Plan Adjustment $3,501
 $4,826
 $(18,971) (2)
  (1,301) (1,964) 7,016
 Income tax (expense) benefit
  $2,200
 $2,862
 $(11,955) Net of tax
         
Unamortized Impairment Losses on Investment Securities Held to Maturity $(1,556) $(1,438) $(1,661) Interest on investment securities held to maturity
  565
 487
 1,527
 Income tax benefit
  $(991) $(951) $(134) Net of tax
Amounts in parentheses indicate debits to the Consolidated Statements of Income.
(2)
These accumulated other comprehensive income components are included in the computation of net periodic pension cost (see Note 18, Benefit Plans, for additional details).

(14)(13) Derivatives and Hedging
The Company is a party to derivative instruments in the normal course of business for trading purposes and for purposes other than trading to meet the financing needs of its customers and to reduce its own exposure to fluctuations in interest rates and foreign currency exchange rates. The Company has made an accounting policy decision to not offset derivative fair value amounts under master netting agreements. See Note 1,, Summary of Significant Accounting Policies,, for additional information on the Company’s accounting policies related to derivative instruments and hedging activities. For derivatives cleared through central clearing houses the variation margin payments made during 2017 are legally characterized as settlements of the derivatives. As a result, these variation margin payments are netted against the fair value of the respective derivative contracts in the balance sheet and related disclosures.disclosures and there is no fair value presented for these contracts. The following table reflects the notional amount and fair value of derivative instruments included on the Company’s Consolidated Balance Sheets on a gross basis.
December 31, 2020December 31, 2019
Fair ValueFair Value
Notional AmountDerivative Assets (1)Derivative Liabilities (2)Notional AmountDerivative Assets (1)Derivative Liabilities (2)
(In Thousands)
Derivatives designated as hedging instruments:
Fair value hedges:
Interest rate swaps related to long-term debt$3,496,086 $11,635 $748 $3,623,950 $10,633 $354 
Total fair value hedges11,635 748 10,633 354 
Cash flow hedges:
Interest rate contracts:
Swaps related to commercial loans10,000,000 10,000,000 
Swaps related to FHLB advances120,000 2,108 120,000 2,864 
Foreign currency contracts:
Forwards related to currency fluctuations4,102 19 2,597 102 
Total cash flow hedges2,127 102 2,864 
Total derivatives designated as hedging instruments$11,635 $2,875 $10,735 $3,218 
Free-standing derivatives not designated as hedging instruments:
Interest rate contracts:
Forward contracts related to held for sale mortgages$861,061 $1,184 $5,193 $289,990 $148 $514 
Option contracts related to mortgage servicing rights60,000 38 
Interest rate lock commitments520,481 17,897 146,941 3,088 
Equity contracts:
Purchased equity option related to equity-linked CDs40,253 574 152,130 4,460 
Written equity option related to equity-linked CDs32,507 468 128,620 3,765 
Foreign exchange contracts:
Forwards related to commercial loans578,484 1,635 7,424 443,493 167 3,872 
Spots related to commercial loans47,564 124 38 48,626 68 
Swap associated with sale of Visa, Inc. Class B shares189,352 6,517 161,904 5,904 
Futures contracts (3)200,000 2,110,000 
Trading account assets and liabilities:
Interest rate contracts for customers38,305,700 616,566 128,831 35,503,973 313,573 97,881 
Foreign exchange contracts for customers1,448,123 36,741 34,598 1,039,507 22,766 20,678 
Total trading account assets and liabilities653,307 163,429 336,339 118,559 
Total free-standing derivative instruments not designated as hedging instruments$674,721 $183,069 $344,247 $132,682 
(1)Derivative assets, except for trading account assets that are recorded as a component of trading account assets on the Consolidated Balance Sheets, are recorded in other assets on the Company’s Consolidated Balance Sheets.
(2)Derivative liabilities are recorded in accrued expenses and other liabilities on the Company’s Consolidated Balance Sheets.
(3)Changes in fair value are cash settled daily; therefore, there is no ending balance at any given reporting period.
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 December 31, 2017 December 31, 2016
   Fair Value   Fair Value
 Notional Amount Derivative Assets (1) Derivative Liabilities (2) Notional Amount Derivative Assets (1) Derivative Liabilities (2)
 (In Thousands)
Derivatives designated as hedging instruments:           
Fair value hedges:           
Interest rate swaps related to long-term debt$2,223,950
 $19,399
 $16,831
 $2,123,950
 $38,890
 $14,226
Total fair value hedges  19,399
 16,831
   38,890
 14,226
Cash flow hedges:           
Interest rate contracts:           
Swaps related to commercial loans9,075,000
 325
 2
 7,625,000
 2,340
 11,570
Swaps related to FHLB advances120,000
 
 4,424
 120,000
 
 7,093
Foreign currency contracts:           
Forwards related to currency fluctuations3,220
 
 144
 3,618
 
 380
Total cash flow hedges  325
 4,570
   2,340
 19,043
Total derivatives designated as hedging instruments  $19,724
 $21,401
   $41,230
 $33,269
            
Free-standing derivatives not designated as hedging instruments:          
Interest rate contracts:           
Forward contracts related to held for sale mortgages$141,000
 $85
 $130
 $251,500
 $2,479
 $493
Option contracts related to mortgage servicing rights40,000
 38
 
 
 
 
Interest rate lock commitments114,184
 2,416
 
 150,616
 2,424
 32
Equity contracts:           
Purchased equity option related to equity-linked CDs810,011
 39,791
 
 833,763
 57,198
 
Written equity option related to equity-linked CDs718,428
 
 35,562
 770,632
 
 53,044
Foreign exchange contracts:           
Forwards related to commercial loans358,729
 291
 3,501
 424,155
 3,741
 1,723
Spots related to commercial loans83,338
 84
 245
 54,599
 134
 
Swap associated with sale of Visa, Inc. Class B shares99,826
 
 2,496
 68,308
 
 1,708
Futures contracts (3)1,449,000
 
 
 104,000
 
 
Trading account assets and liabilities:           
Interest rate contracts for customers30,472,359
 133,516
 134,073
 28,000,014
 290,238
 228,748
Foreign exchange contracts for customers514,185
 12,149
 10,524
 870,084
 28,367
 26,317
Total trading account assets and liabilities  145,665
 144,597
   318,605
 255,065
Total free-standing derivative instruments not designated as hedging instruments  $188,370
 $186,531
   $384,581
 $312,065
(1)Derivative assets, except for trading account assets that are recorded as a component of trading account assets on the Consolidated Balance Sheets, are recorded in other assets on the Company’s Consolidated Balance Sheets.
(2)
Derivative liabilities are recorded in accrued expenses and other liabilities on the Company’s Consolidated Balance Sheets.
(3)Changes in fair value are cash settled daily; therefore, there is no ending balance at any given reporting period.

Hedging Derivatives
The Company uses derivative instruments to manage the risk of earnings fluctuations caused by interest rate volatility. For those financial instruments that qualify and are designated as a hedging relationship, either a fair value hedge or cash flow hedge, the effect of interest rate movements on the hedged assets or liabilities will generally be offset by the change in fair value of the derivative instrument. See Note 1, Summary of Significant Accounting Policies,, for additional information on the Company’s accounting policies related to derivative instruments and hedging activities.
Fair Value Hedges
The Company enters into fair value hedging relationships using interest rate swaps to mitigate the Company’s exposure to losses in value as interest rates change. Derivative instruments that are used as part of the Company’s interest rate risk management strategy include interest rate swaps that relate to the pricing of specific balance sheet assets and liabilities. Interest rate swaps generally involve the exchange of fixed and variable rate interest payments between two parties, based on a common notional principal amount and maturity date.
Interest rate swaps are used to convert the Company’s fixed rate long-term debt to a variable rate. The critical terms of the interest rate swaps match the terms of the corresponding hedged items. All components of each derivative instrument’s gain or loss are included in the assessment of hedge effectiveness.
The Company recognized no0 gains or losses for the years ended December 31, 2017, 20162020, 2019 and 20152018 related to hedged firm commitments no longer qualifying as a fair value hedge. At December 31, 2017,2020, the fair value hedges had a weighted average expected remaining term of 4.62.5 years.
The following table reflects the change in fair value for interest rate contracts and the related hedged items as well as other gains and losses related to fair value hedges including gains and losses recognized because of hedge ineffectiveness.
   Gain (Loss) for the Years Ended
   December 31,
 Consolidated Statements of Income Caption 2017 2016 2015
   (In Thousands)
Change in fair value of interest rate contracts:      
Interest rate swaps hedging long term debtInterest on FHLB and other borrowings $(33,092) $(25,906) $(19,130)
Hedged long term debtInterest on FHLB and other borrowings 34,839
 25,411
 15,395
Other gains on interest rate contracts:       
Interest and amortization related to interest rate swaps on hedged long term debtInterest on FHLB and other borrowings 29,483
 41,391
 46,559
Cash Flow Hedges
The Company enters into cash flow hedging relationships using interest rate swaps and options, such as caps and floors, to mitigate exposure to the variability in future cash flows or other forecasted transactions associated with its floating rate assets and liabilities. The Company uses interest rate swaps and options to hedge the repricing characteristics of its floating rate commercial loans and FHLB advances. The Company also uses foreign currency forward contracts to hedge its exposure to fluctuations in foreign currency exchange rates due to a portion of the money transfer expense being denominated in foreign currency. All components of each derivative instrument’s gain or loss are included in the assessment of hedge effectiveness. The initial assessment of expected hedge effectiveness is based on regression analysis. The ongoing periodic measures of hedge ineffectiveness are based on the expected change in cash flows of the hedged item caused by changes in the benchmark interest rate. There were no0 gains or losses reclassified from other comprehensive income (loss) because of the discontinuance of cash flow hedges related to certain forecasted transactions that are probable of not occurring for the years ended December 31, 2017, 20162020, 2019 and 2015.2018.
At December 31, 2017,2020, cash flow hedges not terminated had a net fair value of $(4.2)$(2) million and a weighted average life of 1.12.2 years. Net lossesgains of $37.5$174.5 million are expected to be reclassified to income over the next 12 months as net

settlements occur. The maximum length of time over which the entity is hedging its exposure to the variability in future cash flows for forecasted transactions is 3.64.4 years.
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The following table presents the effect of hedging derivative instruments designated and qualifying as cash flow hedges on the Company’s Consolidated Balance Sheets and the Company’s Consolidated Statements of Income.
Interest IncomeInterest Expense
Interest and fees on loansInterest on FHLB and other borrowings
(In Thousands)
Year Ended December 31, 2020
Total amounts presented in the consolidated statements of income$2,656,786 $71,848 
Gains (losses) on fair value hedging relationships:
Interest rate contracts:
Amounts related to interest settlements and amortization on derivatives$$35,086 
Recognized on derivatives86,244 
Recognized on hedged items(81,995)
Net income (expense) recognized on fair value hedges$$39,335 
Gain (losses) on cash flow hedging relationships: (1)
Interest rate contracts:
Realized gain (losses) reclassified from AOCI into net income (2)$127,716 $(2,758)
Net income (expense) recognized on cash flow hedges$127,716 $(2,758)
Year Ended December 31, 2019
Total amounts presented in the consolidated statements of income$3,097,640 $136,164 
Gains (losses) on fair value hedging relationships:
Interest rate contracts:
Amounts related to interest settlements and amortization on derivatives$$(2,659)
Recognized on derivatives54,504 
Recognized on hedged items(51,682)
Net income (expense) recognized on fair value hedges$$163 
Gain (losses) on cash flow hedging relationships: (1)
Interest rate contracts:
Realized losses reclassified from AOCI into net income (2)$(2,214)$(948)
Net income (expense) recognized on cash flow hedges$(2,214)$(948)
Year Ended December 31, 2018
Total amounts presented in the consolidated statements of income$2,914,269 $130,372 
Gains (losses) on fair value hedging relationships:
Interest rate contracts:
Amounts related to interest settlements and amortization on derivatives$$3,510 
Recognized on derivatives(19,952)
Recognized on hedged items19,124 
Net income (expense) recognized on fair value hedges2,682 
Gain (losses) on cash flow hedging relationships: (1)
Interest rate contracts:
Realized gains (losses) reclassified from AOCI into net income (2)$(45,027)$(1,288)
Net income (expense) recognized on cash flow hedges$(45,027)$(1,288)
(1)See Note 12, Comprehensive Income, for gain or loss recognized for cash flow hedges in accumulated other comprehensive income.
(2)Pre-tax
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 Gain (Loss) for the Years Ended
 December 31,
 2017 2016 2015
 (In Thousands)
Interest rate and foreign currency exchange contracts:     
Net change in amount recognized in other comprehensive income$(14,685) $(3,673) $1,287
Amount reclassified from accumulated other comprehensive income (loss) into net income1,055
 3,741
 6,122
Amount of ineffectiveness recognized in net income13
 (714) 
The following table presents the carrying amount and associated cumulative basis adjustment related to the application of hedge accounting that is included in the carrying amount of hedged assets and liabilities on the Company's Consolidated Balance Sheets in fair value hedging relationships.
Cumulative Amount of Fair Value Hedging Adjustment Included in the Carrying Amount of Hedged Liabilities
Carrying Amount of Hedged LiabilitiesHedged Items Currently DesignatedHedged Items No Longer Designated
(In Thousands)
December 31, 2020
FHLB and other borrowings$3,260,644 $107,023 $1,168 
December 31, 2019
FHLB and other borrowings$3,483,177 $25,092 $1,883 
Derivatives Not Designated As Hedges
Derivatives not designated as hedges include those that are entered into as either economic hedges as part of the Company’s overall risk management strategy or to facilitate client needs. Economic hedges are those that are not designated as a fair value hedge, cash flow hedge or foreign currency hedge for accounting purposes, but are necessary to economically manage the risk exposure associated with the assets and liabilities of the Company.
The Company also enters into a variety of interest rate contracts and foreign exchange contracts in its trading activities. The primary purpose for using these derivative instruments in the trading account is to facilitate customer transactions. The trading interest rate contract portfolio is actively managed and hedged with similar products to limit market value risk of the portfolio. Changes in the estimated fair value of contracts in the trading account along with the related interest settlements on the contracts are recorded in noninterest income as corporate and correspondent investment sales in the Company’s Consolidated Statements of Income.
The Company enters into forward and option contracts to economically hedge the change in fair value of certain residential mortgage loans held for sale due to changes in interest rates. Revaluation gains and losses from free-standing derivatives related to mortgage banking activity are recorded as a component of mortgage banking income in the Company’s Consolidated Statements of Income.
Interest rate lock commitments issued on residential mortgage loan commitments that will be held for resale are also considered free-standing derivative instruments, and the interest rate exposure on these commitments is economically hedged primarily with forward contracts. Revaluation gains and losses from free-standing derivatives related to mortgage banking activity are recorded as a component of mortgage banking income in the Company’s Consolidated Statements of Income.
In conjunction with the sale of its Visa, Inc. Class B shares in 2009,, the Company entered into a total return swap in which the Company will make or receive payments based on subsequent changes in the conversion rate of the Class B shares into Class A shares. This total return swap is accounted for as a free-standing derivative.
The Company offers its customers equity-linked CDs that have a return linked to individual equities and equity indices. Under appropriate accounting guidance, a CD that pays interest based on changes in an equity index is a hybrid instrument that requires separation into a host contract (the CD) and an embedded derivative contract (written equity call option). The Company has entered into an offsetting derivative contract in order to economically hedge the exposure related to the issuance of equity-linked CDs. Both the embedded derivative and derivative contract entered into by the Company are classified as free-standing derivative instruments.
The Company also enters into foreign currency contracts to hedge its exposure to fluctuations in foreign currency exchange rates due to its funding of commercial loans in foreign currencies.

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The net gains and losses recorded in the Company’s Consolidated Statements of Income from free-standing derivative instruments not designated as hedging instruments are summarized in the following table.
 Gain (Loss) for the Years EndedGain (Loss) for the Years Ended
 December 31,December 31,
Consolidated Statements of Income Caption 2017 2016 2015Consolidated Statements of Income Caption202020192018
 (In Thousands)(In Thousands)
Futures contractsMortgage banking income and corporate and correspondent investment sales $123
 $(138) $(12)Futures contractsMortgage banking income and corporate and correspondent investment sales$(779)$(1,288)$(194)
Interest rate contracts:      Interest rate contracts:
Interest rate lock commitmentsInterest rate lock commitmentsMortgage banking income14,809 1,076 (404)
Option contracts related to mortgage servicing rightsOption contracts related to mortgage servicing rightsMortgage banking income1,528 929 (38)
Forward contracts related to residential mortgage loans held for saleMortgage banking income (2,030) 857
 3,801
Forward contracts related to residential mortgage loans held for saleMortgage banking income(3,643)469 (790)
Interest rate lock commitmentsMortgage banking income 24
 (482) 556
Interest rate contracts for customersCorporate and correspondent investment sales 29,155
 24,507
 28,533
Interest rate contracts for customersCorporate and correspondent investment sales30,347 24,128 35,326 
Option contracts related to mortgage servicing rightsCorporate and correspondent investment sales (605) (264) (195)
Commodity contracts:      
Commodity contracts for customersCorporate and correspondent investment sales 
 (6) 6
Equity contracts:      Equity contracts:
Purchased equity option related to equity-linked CDsOther expense (18,704) (2,178) (17,112)Purchased equity option related to equity-linked CDsOther expense(3,886)(9,725)(27,144)
Written equity option related to equity-linked CDsOther expense 18,581
 3,515
 17,761
Written equity option related to equity-linked CDsOther expense3,296 8,669 24,524 
Foreign currency contracts:      Foreign currency contracts:
Swap and forward contracts related to commercial loansOther income (38,885) 12,368
 54,441
Forward and swap contracts related to commercial loansForward and swap contracts related to commercial loansOther income(25,561)(275)36,353 
Spot contracts related to commercial loansOther income 5,512
 451
 (9,366)Spot contracts related to commercial loansOther income6,439 1,542 (3,898)
Foreign currency exchange contracts for customersCorporate and correspondent investment sales 10,451
 3,971
 2,656
Foreign currency exchange contracts for customersCorporate and correspondent investment sales16,642 15,404 16,232 
Derivatives Credit and Market Risks
By using derivative instruments, the Company is exposed to credit and market risk. If the counterparty fails to perform, credit risk is equal to the extent of the Company’s fair value gain in a derivative. When the fair value of a derivative instrument contract is positive, this generally indicates that the counterparty owes the Company and, therefore, creates a credit risk for the Company. When the fair value of a derivative instrument contract is negative, the Company owes the counterparty and, therefore, it has no credit risk. The Company minimizes the credit risk in derivative instruments by entering into transactions with high-quality counterparties that are continually reviewed.reviewed periodically. Credit losses are also mitigated through collateral agreements and other contract provisions with derivative counterparties.
Market risk is the adverse effect that a change in interest rates and foreign currency rates or implied volatility rates has on the value of a financial instrument. The Company manages the market risk associated with interest rate and foreign currency contracts by establishing and monitoring limits as to the types and degree of risk that may be undertaken.
The Company’s derivatives activities are monitored by its Asset/Liability Committee as part of its risk-management oversight. The Company’s Asset/Liability Committee is responsible for mandating various hedging strategies that are developed through its analysis of data from financial simulation models and other internal and industry sources. The resulting hedging strategies are then incorporated into the Company’s overall interest rate risk management strategy.and trading strategies.
Entering into interest rate swap agreements and options involves not only the risk of dealing with counterparties and their ability to meet the terms of the contracts but also interest rate risk associated with unmatched positions. At December 31, 2017,2020, interest rate swap agreements and options classified as trading were substantially matched. The Company had credit risk of $146$653 million related to derivative instruments in the trading account portfolio, which does

not take into consideration master netting arrangements or the value of the collateral. There were no net credit losses associated with derivative instruments classified as trading at December 31, 2017. There were $2.5 million and $9 thousand in0 material net credit losses associated with derivative instruments classified as trading for the years ended December 31, 20162020,
144

2019 and 2015, respectively.2018. At December 31, 20172020 and 2016,2019, there were no material nonperforming derivative positions classified as trading.
The Company’s derivative positions held fordesignated as hedging purposesinstruments are primarily executed in the over-the-counter market. These positions have credit risk of $20$12 million,, which does not take into consideration master netting arrangements or the value of the collateral.
There were no0 credit losses associated with derivative instruments classified as nontrading for the years ended December 31, 2017, 20162020, 2019 and 2015.2018. At December 31, 20172020 and 2016,2019, there were no nonperforming derivative positions classified as nontrading.
As of December 31, 20172020 and 2016,2019, the Company had recorded the right to reclaim cash collateral of $92$199 million and $103$150 million,, respectively, within other assets on the Company’s Consolidated Balance Sheets and had recorded the obligation to return cash collateral of $24$14 million and $37$12 million,, respectively, within deposits on the Company’s Consolidated Balance Sheets.
Contingent Features
Certain of the Company’s derivative instruments contain provisions that require the Company’s debt to maintain a certain credit rating from each of the major credit rating agencies. If the Company’s debt were to fall below this rating, it would be in violation of these provisions, and the counterparties to the derivative instruments could demand immediate and ongoing full overnight collateralization on derivative instruments in net liability positions. The aggregate fair value of all derivative instruments with credit-risk-related contingent features that were in a liability position on December 31, 20172020 was $31$66 million for which the Company has collateral requirements of $30$64 million in the normal course of business. If the credit-risk-related contingent features underlying these agreements werehad been triggered on December 31, 2017,2020, the Company’s collateral requirements to its counterparties would increase by $1 million.$2 million. The aggregate fair value of all derivative instruments with credit-risk-related contingent features that were in a liability position on December 31, 20162019 was $30$47 million for which the Company had collateral requirements of $29$45 million in the normal course of business. If the credit-risk-related contingent features underlying these agreements werehad been triggered on December 31, 2016,2019, the Company’s collateral requirements to its counterparties would have increased by $1 million.$2 million.
Netting of Derivative Instruments
The Company is party to master netting arrangements with its financial institution counterparties for some of its derivative and hedging activities. The Company does not offset assets and liabilities under these master netting arrangements for financial statement presentation purposes. The master netting arrangements provide for single net settlement of all derivative instrument arrangements, as well as collateral, in the event of default with respect to, or termination of, any one contract with the respective counterparties. Cash collateral is usually posted by the counterparty with a net liability position in accordance with contract thresholds.

145

The following represents the Company’s total gross derivative instrument assets and liabilities subject to an enforceable master netting arrangement. The derivative instruments the Company has with its customers are not subject to an enforceable master netting arrangement.
Gross Amounts RecognizedGross Amounts Offset in the Consolidated Balance SheetsNet Amount Presented in the Consolidated Balance SheetsFinancial Instruments Collateral Received/ Pledged (1)Cash Collateral Received/ Pledged (1)Net Amount
(In Thousands)
December 31, 2020
Derivative financial assets:
Subject to a master netting arrangement$38,554 $$38,554 $$3,771 $34,783 
Not subject to a master netting arrangement647,802 — 647,802 — — 647,802 
Total derivative financial assets$686,356 $$686,356 $$3,771 $682,585 
Derivative financial liabilities:
Subject to a master netting arrangement$153,524 $$153,524 $$153,524 $
Not subject to a master netting arrangement32,420 — 32,420 — — 32,420 
Total derivative financial liabilities$185,944 $$185,944 $$153,524 $32,420 
December 31, 2019
Derivative financial assets:
Subject to a master netting arrangement$41,390 $$41,390 $$5,860 $35,530 
Not subject to a master netting arrangement313,592 — 313,592 — — 313,592 
Total derivative financial assets$354,982 $$354,982 $$5,860 $349,122 
Derivative financial liabilities:
Subject to a master netting arrangement$94,979 $$94,979 $$94,979 $
Not subject to a master netting arrangement40,921 — 40,921 — — 40,921 
Total derivative financial liabilities$135,900 $$135,900 $$94,979 $40,921 
(1)The actual amount of collateral received/pledged is limited to the asset/liability balance and does not include excess collateral received/pledged. When excess collateral exists, the collateral shown in the table above has been allocated based on the percentage of the actual amount of collateral posted.
 Gross Amounts Recognized Gross Amounts Offset in the Consolidated Balance Sheets Net Amount Presented in the Consolidated Balance Sheets Financial Instruments Collateral Received/ Pledged (1) Cash Collateral Received/ Pledged (1) Net Amount
 (In Thousands)
December 31, 2017           
Derivative financial assets:           
Subject to a master netting arrangement$93,409
 $
 $93,409
 $
 $21,423
 $71,986
Not subject to a master netting arrangement114,685
 
 114,685
 
 
 114,685
Total derivative financial assets$208,094
 $
 $208,094
 $
 $21,423
 $186,671
            
Derivative financial liabilities:           
Subject to a master netting arrangement$108,955
 $
 $108,955
 $4,545
 $92,396
 $12,014
Not subject to a master netting arrangement98,977
 
 98,977
 
 
 98,977
Total derivative financial liabilities$207,932
 $
 $207,932
 $4,545
 $92,396
 $110,991
            
December 31, 2016           
Derivative financial assets:           
Subject to a master netting arrangement$234,002
 $
 $234,002
 $
 $33,212
 $200,790
Not subject to a master netting arrangement191,809
 
 191,809
 
 
 191,809
Total derivative financial assets$425,811
 $
 $425,811
 $
 $33,212
 $392,599
            
Derivative financial liabilities:           
Subject to a master netting arrangement$248,669
 $
 $248,669
 $9,685
 $102,603
 $136,381
Not subject to a master netting arrangement96,665
 
 96,665
 
 
 96,665
Total derivative financial liabilities$345,334
 $
 $345,334
 $9,685
 $102,603
 $233,046
(1)The actual amount of collateral received/pledged is limited to the asset/liability balance and does not include excess collateral received/pledged. When excess collateral exists, the collateral shown in the table above has been allocated based on the percentage of the actual amount of collateral posted.
(15)(14) Securities Financing Activities
Netting of Securities Purchased Under Agreements to Resell and Securities Sold Under Agreements to Repurchase
The Company has various financial asset and liabilities that are subject to enforceable master netting agreements or similar agreements. The Company's derivatives that are subject to enforceable master netting agreements or similar transactions are discussed in Note 14,13, Derivatives and Hedging. The Company enters into agreements under which it purchases or sells securities subject to an obligation to resell or repurchase the same or similar securities. Securities purchased under agreements to resell and securities sold under agreements to repurchase are generally accounted for as collateralized financing transactions and recorded at the amounts at which the securities were purchased or sold plus accrued interest. The securities pledged as collateral are generally U.S. Treasury securities and other U.S. government agenciesagency securities and mortgage-backed securities.

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Securities purchased under agreements to resell and securities sold under agreements to repurchase are governed by ana MRA. Under the terms of the MRA, all transactions between the Company and the counterparty constitute a single business relationship such that in the event of default, the nondefaulting party is entitled to set off claims and apply property held by that party in respect of any transaction against obligations owed. Any payments, deliveries, or other transfers may be applied against each other and netted. These amounts are limited to the contract asset/liability balance, and accordingly, do not include excess collateral received or pledged. The Company offsets the assets and liabilities under netting arrangements for the balance sheet presentation of securities purchased under agreements to resell and securities sold under agreements to repurchase provided certain criteria are met that permit balance sheet netting.
Gross Amounts RecognizedGross Amounts Offset in the Consolidated Balance SheetsNet Amount Presented in the Consolidated Balance SheetsFinancial Instruments Collateral Received/ Pledged (1)Cash Collateral Received/ Pledged (1)Net Amount
(In Thousands)
December 31, 2020
Securities purchased under agreement to resell:
Subject to a master netting arrangement$986,290 $798,097 $188,193 $188,193 $— $— 
Securities sold under agreements to repurchase:
Subject to a master netting arrangement$982,575 $798,097 $184,478 $184,478 $— $
December 31, 2019
Securities purchased under agreement to resell:
Subject to a master netting arrangement$656,504 $477,590 $178,914 $178,914 $— $
Securities sold under agreements to repurchase:
Subject to a master netting arrangement$650,618 $477,590 $173,028 $173,028 $— $
(1)The actual amount of collateral received/pledged is limited to the asset/liability balance and does not include excess collateral received/pledged. When excess collateral exists the collateral shown in the table above has been allocated based on the percentage of the actual amount of collateral posted.
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 Gross Amounts Recognized Gross Amounts Offset in the Consolidated Balance Sheets Net Amount Presented in the Consolidated Balance Sheets Financial Instruments Collateral Received/ Pledged (1) Cash Collateral Received/ Pledged (1) Net Amount
 (In Thousands)
December 31, 2017 (2)           
Securities purchased under agreement to resell:          
Subject to a master netting arrangement$93,664
 $67,751
 $25,913
 $25,913
 $
 $
            
Securities sold under agreements to repurchase:          
Subject to a master netting arrangement$85,632
 $67,751
 $17,881
 $17,881
 $
 $
            
December 31, 2016 (2)           
Securities purchased under agreement to resell:          
Subject to a master netting arrangement$3,164,039
 $3,069,489
 $94,550
 $94,550
 $
 $
            
Securities sold under agreements to repurchase:          
Subject to a master netting arrangement$3,095,655
 $3,069,488
 $26,167
 $26,167
 $
 $
(1)The actual amount of collateral received/pledged is limited to the asset/liability balance and does not include excess collateral received/pledged. When excess collateral exists the collateral shown in the table above has been allocated based on the percentage of the actual amount of collateral posted.
(2)The decrease in gross amounts recognized from December 31, 2016 to December 31, 2017, relates to a reduction in securities purchased under agreements to resell and securities sold under agreements to repurchase held by BSI.

Collateral Associated with Securities Financing Activities
Securities sold under agreements to repurchase are accounted for as secured borrowings. The following table presents the Company's related activity, by collateral type and remaining contractual maturity.
Remaining Contractual Maturity of the Agreements
          Overnight and ContinuousUp to 30 Days30 - 90 DaysGreater Than 90 DaysTotal
 Remaining Contractual Maturity of the Agreements(In Thousands)
 Overnight and Continuous Up to 30 Days 30 - 90 Days Greater Than 90 Days Total
 (In Thousands)
December 31, 2017          
Securities sold under agreements repurchase:        
December 31, 2020December 31, 2020
Securities sold under agreements to repurchase:Securities sold under agreements to repurchase:
U.S. Treasury and other U.S. government agencies securities $4,906
 $
 $12,900
 $4,981
 $22,787
U.S. Treasury and other U.S. government agencies securities$880,200 $$102,375 $$982,575 
Mortgage-backed securities 
 
 62,845
 
 62,845
Mortgage-backed securities
Total $4,906
 $
 $75,745
 $4,981
 $85,632
Total$880,200 $$102,375 $$982,575 
          
December 31, 2016          
Securities sold under agreements repurchase:        
December 31, 2019December 31, 2019
Securities sold under agreements to repurchase:Securities sold under agreements to repurchase:
U.S. Treasury and other U.S. government agencies securities $1,408,736
 $806,526
 $798,089
 $
 $3,013,351
U.S. Treasury and other U.S. government agencies securities$321,310 $$$305,750 $627,060 
Mortgage-backed securities 
 
 82,304
 
 82,304
Mortgage-backed securities23,558 23,558 
Total $1,408,736
 $806,526
 $880,393
 $
 $3,095,655
Total$321,310 $$23,558 $305,750 $650,618 
In the event of a significant decline in fair value of the collateral pledged for the securities sold under agreements to repurchase, the Company would be required to provide additional collateral. The Company mitigates the risk by monitoring the liquidity and credit quality of the collateral, as well as the maturity profile of the transactions.
At December 31, 2017,2020, the fair value of collateral received related to securities purchased under agreements to resell was $94$966 million and the fair value of collateral pledged for securities sold under agreements to repurchase was $91$960 million. At December 31, 2016,2019, the fair value of collateral received related to securities purchased under agreements to resell was $3.1 billion$648 million and the fair value of collateral pledged for securities sold under agreements to repurchase was $3.1 billion.$644 million.
(16)(15) Commitments, Contingencies and Guarantees
Lease Commitments
The Company leases certain facilities and equipment for use in its businesses. The leases for facilities are generally for periods of 10 to 20 years with various renewal options, while leases for equipment generally have terms not in excess of five years. The majority of the leases for facilities contain rental escalation clauses tied to changes in price indices. Certain real property leases contain purchase options. Management expects that most leases will be renewed or replaced with new leases in the normal course of business. At December 31, 2017, the Company had $25.3 million of assets recorded as capital leases for which $14.5 million of accumulated depreciation had been recognized.

The following table provides the annual future minimum payments under capital leases and noncancelable operating leases at December 31, 2017:
 Operating Lease Capital Lease
 (In Thousands)
2018$66,172
 $2,155
201963,864
 2,191
202055,868
 2,227
202149,831
 2,136
202242,993
 1,904
Thereafter156,456
 8,524
Total$435,184
 $19,137
The Company incurred lease expense of $84.3 million, $81.0 million and $75.0 million for the years ended December 31, 2017, 2016 and 2015, respectively. The Company received lease income of $6.8 million, $6.6 million and $5.4 million for the years ended December 31, 2017, 2016 and 2015, respectively, related to space leased to third parties.
Commitments to Extend Credit & Standby and Commercial Letters of Credit
The following represents the Company’s commitments to extend credit, standby letters of credit and commercial letters of credit.
December 31,December 31,
2017 201620202019
(In Thousands)(In Thousands)
Commitments to extend credit$27,743,387
 $27,070,935
Commitments to extend credit$28,251,150 $27,725,965 
Standby and commercial letters of credit1,446,903
 1,474,405
Standby and commercial letters of credit853,450 996,830 
Commitments to extend credit are agreements to lend to customers on certain terms and conditions as long as all conditions are satisfied and there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Since many of the commitments are expected to expire without being drawn upon, the total commitment amounts do not necessarily represent future cash requirements.
Standby and commercial letters of credit are commitments issued by the Company to guarantee the performance of a customer to a third party. These guarantees are primarily issued to support public and private borrowing
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arrangements, including commercial paper, bond financing and similar transactions, and expire in decreasing amounts with terms ranging from one to four years.
The credit risk involved in issuing letters of credit and commitments is essentially the same as that involved in extending loan facilities to customers. The fair value of the letters of credit and commitments typically approximates the fee received from the customer for issuing such commitments. These fees are deferred and are recognized over the commitment period. At both December 31, 20172020 and 2016,2019, the recorded amount of these deferred fees was $9 million and $8 million, respectively.$7 million. The Company holds various assets as collateral supporting those commitments for which collateral is deemed necessary. At December 31, 2017,2020, the maximum potential amount of future undiscounted payments the Company could be required to make under outstanding standby letters of credit was $1.4 billion.$853 million. At December 31, 20172020 and 2016,2019, the Company had reserves related to letters of credit and unfunded commitments recorded in accrued expenses and other liabilities on the Company’s Consolidated Balance Sheet of $83$150 million and $77$67 million, respectively. See Note 1, Summary of Significant Accounting Policies, for discussion of the impact of the adoption of ASC 326 on the allowance for credit losses related to letters of credit and unfunded commitments.
Loan Sale Recourse
The Company has potential recourse related to FNMA securitizations. At both December 31, 20172020 and 2016,2019, the amount of potential recourse was $19$18 million, of which the Company had reserved $793$693 thousand and $681 thousand,

respectively, which is recorded in accrued expenses and other liabilities on its Consolidated Balance Sheets for the respective years.
The Company also issues standard representations and warranties related to mortgage loan sales to government-sponsored agencies. Although these agreements often do not specify limitations, the Company does not believe that any payments related to these warranties would materially change the financial condition or results of operations of the Company. At both December 31, 20172020 and 2016,2019, the Company recorded $1$2.7 million and $1.2 million, respectively, of reserves in accrued expenses and other liabilities on the Company’s Consolidated Balance Sheets related to potential losses from loans sold.
Loss Sharing Agreement
In connection with the Guaranty acquisition, the Bank entered into loss sharing agreements with the FDIC. In accordance with the terms of the loss sharing agreements, the FDIC's obligation to reimburse the Bank for losses with respect to the acquired loans and acquired OREO begins with the first dollar of incurred losses, as defined in the loss sharing agreements. The loss sharing agreements provide for FDIC loss sharing for five years for commercial loans and 10 years for single family residential loans. The loss sharing agreement for commercial loans expired in the fourth quarter of 2014.
On July 12, 2017, the Company terminated the loss share agreement with the FDIC ahead of the contractual maturity. Under the terms of the agreement, the Company made a net payment of $132 million to the FDIC in July as consideration for early termination of the shared-loss agreement and settlement of the FDIC indemnification liability. The termination resulted in a $1.8 million gain for the year ended December 31, 2017 which was recorded in other noninterest income in the Company's Consolidated Statements of Income.
Low Income Housing Tax Credit Partnerships
The Company has committed to make certain equity investments in various limited partnerships that sponsor affordable housing projects utilizing the Low Income Housing Tax Credit pursuant to Section 42 of the Internal Revenue Code. The purpose of these investments will be to facilitate the sale of additional affordable housing product offerings and to assist in achieving goals associated with the Community Reinvestment Act, and to achieve a satisfactory return on capital. The total unfunded commitment associated with these investments at December 31, 20172020 and 20162019 were $373$190 million and $289$171 million, respectively.respectively, and were recorded in accrued expenses and other liabilities on the Company’s Consolidated Balance Sheets.
Forward Starting Reverse Repurchase Agreements and Forward Starting Repurchase Agreements.
The Company enters into securities purchased under agreements to resell and securities sold under agreements to repurchase that settle at a future date, generally within three business days. At December 31, 2020 the Company had 0 forward starting reverse repurchase agreements or forward starting repurchase agreements. The Company had 0 forward starting reverse repurchase agreements and forwarding starting repurchase agreements of $450 million at December 31, 2019.
Legal and Regulatory Proceedings
In the ordinary course of business, the Company is subject to legal proceedings, including claims, litigation, investigations and administrative proceedings, all of which are considered incidental to the normal conduct of business. The Company believes it has substantial defenses to the claims asserted against it in its currently outstanding legal proceedings and, with respect to such legal proceedings, intends to defend itself vigorously. Set forth below are descriptions of certain of the Company’s legal proceedings.


In June 2013, Compass Bank (“BBVA Compass”) was named as a defendant in a lawsuit filed in the United States District Court of the Northern District of Alabama, Intellectual Ventures II, LLC v. BBVA Compass Bancshares, Inc. and BBVA Compass, wherein the plaintiff alleges that BBVA Compass is infringing five patents owned by the plaintiff and related to the security infrastructure for BBVA Compass’ online banking services. The plaintiff seeks unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In January 2014, BBVA Compassthe Bank was named as a defendant in a lawsuit filed in the District Court of Dallas County, Texas, David Bagwell, individually and as Trustee of the David S. Bagwell Trust, et al. v. BBVA Compass,USA, et al., wherein the plaintiffs (who are the borrowers and guarantors of the underlying loans) allege
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that BBVA CompassUSA wrongfully sold their loans to a third party after representing that it would not do so. The plaintiffs seek unspecified monetary relief. The estimated exposure in this lawsuit was upgraded in July 2017 after the Company received the plaintiff’s revised damages allegations. Following trial in December 2017, the jury rendered a verdict in favor of the plaintiffs totaling $98$98 million. Plaintiffs have requestedOn June 27, 2018, the court entered a judgment in favor of the plaintiffs in the amount of $79$96 million, plus interest, butwhich includes prejudgment interest. The Bank appealed and on December 14, 2020, the appellate court has not yet entered a judgment. BBVA Compass will vigorously contestissued an opinion reversing the jury verdict and entering a plaintiffs take nothing judgment in post-trial motions andthe Company’s favor on appeal.all claims. Plaintiffs are seeking further review of the appellate court’s decision. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.


In January 2016, BBVA Securities Inc. (“BSI”) was named as a defendant in a putative class action lawsuit filed in the United States District Court for the Southern District of Texas, In re Plains All American Pipeline, L.P. Securities Litigation, wherein the plaintiffs challenge statements made in registration materials and prospectuses filed with the Securities and Exchange Commission in connection with eight securities offerings of stock and notes issued by Plains GP Holdings and Plains All American Pipeline and underwritten by BSI, among others. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In March 2016, BBVA Compass was named as a defendant in a lawsuit filed in the United States District Court of the Southern District of Texas, Lomix Limited Partnership, et al. v. BBVA Compass, wherein the plaintiffs (who are the borrower and guarantors of the underlying loan) allege that BBVA Compass wrongfully sold their loan to a third party, and wrongfully disclosed the guarantors’ personal financial information in connection with the sale of the loan. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In October 2016, BSI was named as a defendant in a putative class action lawsuit filed in the District Court of Harris County, Texas, and subsequently removed to the United States District Court for the Southern District of Texas, St. Lucie County Fire District Firefighters' Pension Trust, individually and on behalf of all others similarly situated v. Southwestern Energy Company, et al., wherein the plaintiffs allege that Southwestern Energy Company, its officers and directors, and the underwriting defendants (including BSI) made inaccurate and misleading statements in the registration statement and prospectus related to a securities offering. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.


The Company and the Bank have been named in 2 proceedings involving David L. Powell: 1 that was filed in January 2017 with the Federal Conciliation and Arbitration Labor Board of Mexico City, Mexico, David Lannon Powell Finneran v. BBVA USA Bancshares, Inc., et al., and 1 that was filed in April 2018 in the United States District Court for the Northern District of Texas, David L. Powell, et al. v. BBVA USA. Powell alleges discrimination and wrongful termination in both proceedings, and seeks unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In December 2016, BBVA Compass wasMarch 2019, the Company and its subsidiary, Simple Finance Technology Corp., were named as defendants in a defendant in an adversary proceedingputative class action lawsuit filed in the United States BankruptcyDistrict Court for the SouthernNorthern District of New York, In re: SunEdison,California, Amitahbo Chattopadhyay v. BBVA USA Bancshares, Inc., et al. // Official Committeeal. Plaintiff claims that Simple and the Company only permit United States citizens to open Simple accounts (which are exclusively originated through online channels). Plaintiff later amended the complaint to also take issue with BBVA USA’s practice of Unsecured Creditors v.directing non-citizen applicants to complete the online account origination processes in a physical branch location. Plaintiff alleges that these practices constitute alienage discrimination and violations of California's Unruh Act. BBVA Compass, et al., whereinUSA’s motion to dismiss was granted on November 2, 2020 and the plaintiffs allege that the first-lien lenders (including BBVA Compass) exercised undue influence and control over SunEdison’s bankruptcy, that SunEdison improperly incurred secured debt through second-lien secured notes to the detriment of SunEdison’s unsecured creditors shortly before SunEdison filed its bankruptcy petition, and that the second-lien notes constitute avoidable fraudulent transfers under the Bankruptcy Code. The plaintiffs seek unspecified monetary relief. The parties reached a settlement that was approved by the Bankruptcy Court as part ofare pursuing an overall plan that was implemented in December 2017. Under the termsappeal of that settlement,ruling. The Company believes that there is not a material adverse impactare substantial defenses to these claims and intends to defend them vigorously.

In July 2019, the Company.


In December 2016, BBVA CompassCompany was named as a defendant in a putative class action lawsuit filed in the United States District Court for the Northern District of Alabama, Robert Hossfeld, individually and on behalf of all others similarly situatedFerguson v. BBVA Compass and MSR Group, LLCUSA Bancshares, Inc., alleging violationswherein the plaintiffs allege certain investment options within the Company’s employee retirement plan violate provisions of the Telephone Consumer Protection Act in the context of customer satisfaction survey calls to the cell phones of individuals who have not given, or who have withdrawn, consent to receive calls on their cell phones.ERISA. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.


In August 2017, BSIApril 2020, the Bank was named in a putative class action lawsuit filed in the District Court of Bexar County, Texas styled Zamora-Orduna Realty Group LLC v. BBVA USA, wherein plaintiffs allege the Bank tortiously failed to process certain loan requests submitted in connection with the federal Paycheck Protection Program. The plaintiffs seek an amount not less than $10 million along with other demands for unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In April 2020, BBVA USA was named as a defendant in a lawsuit filed in the United States District Court for the Eastern District of Texas, Marshall Division originally styled Estech Systems, Inc. v. BBVA USA Bancshares, Inc., alleging that BBVA USA has violated intellectual property rights owned by the plaintiff in connection with various patents regarding voice-over-internet protocols (VoIP). The plaintiff alleges that BBVA USA’s use of certain phone systems and technologies violate its claimed patent rights.
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The plaintiff seeks unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In June 2020, BBVA USA was named as a defendant in a putative class action lawsuit filed in the United States District Court for the District of Connecticut, Ontario Teachers’ Pension Plan Board, individually and on behalf of all others similarly situated v. Teva Pharmaceutical Industries Ltd., et al., wherein the plaintiffs allege that Teva Pharmaceutical Industries Ltd. (“Teva”), its officers and directors, and the underwriting defendants (including BSI) made inaccurate and misleading statements in the offering materials related to Teva’s role in an alleged conspiracy to inflate the market prices of certain generic drug products. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In August 2017, BBVA Compass was named as a defendant in a lawsuit filed in the United States District Court for the Northern District of Texas, United States of America ex rel. Edward Hendrickson v. BBVA Compass, et al., alleging that the defendant banks, including BBVA Compass, violated the federal False Claims Act by accepting federal agency benefit payments into the accounts of deceased customers. Hendrickson seeks unspecified monetary relief on behalf of the United States government. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In September 2017, BBVA Compass was named as a defendant in putative class action lawsuit filed in the United States District Court for the Northern District of Illinois, Lara Bellissimo, individually and on behalf of similarly situated individuals v. BBVA Compass, alleging violations of the Telephone Consumer Protection Act in the context of collections calls to the cell phones of individuals who were not the individuals that provided the phone numbers to BBVA Compass. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In November 2017, BBVA Compass was named as a defendant in a lawsuit filed in the United States District Court for the Southern District of New York, Stabilis Fund II, LLCCalifornia styled Sarah Hill v. BBVA Compass, alleging that BBVA Compass fraudulently induced the plaintiff to purchase a loan that subsequently became the subject of litigation. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In January 2018, BBVA Compass was named as a defendant in putative class action lawsuit filed in the United States District Court for the Northern District of Illinois, Petra Lopez and Colea Wright, on behalf of themselves and all others similarly situated v. BBVA CompassUSA, challenging BBVA Compass’USA’s assessment of certain overdraft fees. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.


In January 2018, BBVA CompassJuly 2020, BSI was named as a defendant in a putative class action lawsuit filed in the United States DistrictSupreme Court forof the Western DistrictState of Texas, Daniel Andrade, Sr.New York, County of New York, City of Miami Fire Fighters’ and Elizabeth M. Andrade, Police Officers’ Retirement Trust, individually and as the representativeon behalf of a class ofall others similarly situated persons v. BBVA CompassOccidental Petroleum Corporation, et al., wherein the plaintiffs allege that Occidental Petroleum Corporation, its officers and Taherzadeh, PLLC, alleging that BBVA Compass improperly assesses default rate interest on HELOCs priordirectors, and the underwriting defendants (including BSI) made inaccurate and misleading statements in the registration statement and prospectus related to default and without prior notice.a securities offering. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.


In October 2020, BBVA USA was joined in a Delaware state court action styled Yatra Online v. Ebix, et al., alleging breach of contract and tortious interference with a prospective transaction between Yatra Online and Ebix. The plaintiff seeks unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In December 2020, BBVA USA was named as a defendant in a putative class action lawsuit filed in the United States District Court for the Southern District of California styled Eisenberg v. BBVA USA, challenging BBVA USA’s assessment of certain overdraft fees. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.

In December 2020, the Company was named as a defendant in a putative class action lawsuit filed in the United States District Court for the Northern District of Alabama, Drake v. BBVA USA Bancshares, Inc., et al., wherein the plaintiff alleges certain investment options within the Company’s employee retirement plan violate provisions of ERISA. The plaintiffs seek unspecified monetary relief. The Company believes there are substantial defenses to these claims and intends to defend them vigorously.
The Company is or may become involved from time to time in information-gathering requests, reviews, investigations and proceedings (both formal and informal) by various governmental regulatory agencies, law enforcement authorities and self-regulatory bodies regarding the Company’s business. Such matters may result in material adverse consequences, including without limitation adverse judgments, settlements, fines, penalties, orders, injunctions, alterations in the Company’s business practices or other actions, and could result in additional expenses and collateral

costs, including reputational damage, which could have a material adverse impact on the Company’s business, consolidated financial position, results of operations or cash flows.
The Company assesses its liabilities and contingencies in connection with outstanding legal proceedings utilizing the latest information available. Where it is probable that the Company will incur a loss and the amount of the loss can be reasonably estimated, the Company records a liability in its consolidated financial statements. These legal reserves may be increased or decreased to reflect any relevant developments. Where a loss is not probable or the amount of a probable loss is not reasonably estimable, the Company does not accrue legal reserves. At December 31, 2017,2020 and 2019 , the Company had accrued legal reserves in the amount of $29 million.$5 million and $23 million, respectively. Additionally, for those matters where a loss is reasonably possible and the amount of loss is reasonably estimable, the Company estimates the amount of losses that it could incur beyond the accrued legal reserves.reserves, if any. Under U.S. GAAP, an event is “reasonably possible” if “the chance of the future event or events occurring is more than remote but less than likely” and an event is “remote“remote" if “the chance of the future event or events occurring is slight.” For a limited number of legal matters in which the Company is involved, the Company is able to estimate a range ofBased on information available at December 31, 2020, management estimates 0 reasonably possible losses in excess of related reserves, if any. Management currently estimates these losses to range from $0 to approximately $76 million. This estimated range of reasonably possible losses is based on information available at December 31, 2017.reserves. The matters underlying the estimated rangethis estimate will change from time to time, and the actual results may vary significantly from this estimate. Those matters for which an estimate is not
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possible are not included within this estimated range;estimate; therefore, this estimated rangeestimate does not represent the Company’s maximum loss exposure.
While the outcome of legal proceedings and the timing of the ultimate resolution are inherently difficult to predict, based on information currently available, advice of counsel and available insurance coverage, the Company believes that it has established adequate legal reserves. Further, based upon available information, the Company is of the opinion that these legal proceedings, individually or in the aggregate, will not have a material adverse effect on the Company’s financial condition or results of operations. However, in the event of unexpected future developments, it is possible that the ultimate resolution of those matters, if unfavorable, may be material to the Company’s results of operations for any particular period, depending, in part, upon the size of the loss or liability imposed and the operating results for the applicable period.
Income Tax Review
The Company is subject to review and examination from various tax authorities. The Company is currently under examination by the IRS for the tax year 2018 and a number of states, and has received notices of proposed adjustments related to state income taxes due for prior years. Management believes that adequate provisions for income taxes have been recorded. Refer to Note 19, 18, Income Taxes,, for additional information on various tax audits.
(17)(16) Regulatory Capital Requirements and Dividends from Subsidiaries
The Company and the Bank are subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the Company’s Consolidated Financial Statements. Under capital adequacy guidelines, the regulatory framework for prompt corrective action and the Gramm-Leach-Bliley Act, the Company and the Bank must meet specific capital guidelines that involve quantitative measures of each entity's assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. The capital amounts and classification of the Company and the Bank are also subject to qualitative judgments by the regulators about capital components, risk weightings and other factors.
At December 31, 2017,2020, the Company and the Bank, remain above the applicable U.S. regulatory capital requirements. Under the U.S. Basel III capital rule, the current minimum required regulatory capital ratios under Transition Requirements to which the Company and the Bank were subject are as follows:

 2017 (1) 2016 (2)
CET1 Risk-Based Capital Ratio5.750% 5.125%
Tier 1 Risk-Based Capital Ratio7.250
 6.625
Total Risk-Based Capital Ratio9.250
 8.625
Tier 1 Leverage Ratio4.000
 4.000
(1)At December 31, 2017, under transition requirements, the CET1, tier 1 and total capital minimum ratio requirements include a capital conservation buffer of 1.250%.
(2)CET1 Risk-Based Capital Ratio (1)At December 31, 2016, under transition requirements, the CET1, tier7.000 %
Tier 1 and total capital minimum ratio requirements include a capital conservation buffer of 0.625%.Risk-Based Capital Ratio (1)8.500 
Total Risk-Based Capital Ratio (1)10.500 
Tier 1 Leverage Ratio4.000 
(1)      The CET1, tier 1 and total capital minimum ratio requirements include a capital conservation buffer of 2.500%.
.
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The following table presents the Transitional Basel III regulatory capital ratios at December 31, 20172020 and 20162019 for the Company and the Bank.
AmountRatios
2020201920202019
(Dollars in Thousands)
Risk-based capital
CET1:
BBVA USA Bancshares, Inc.$9,086,853 $8,615,357 13.28 %12.49 %
BBVA USA8,314,129 7,916,278 12.24 11.56 
Tier 1:
BBVA USA Bancshares, Inc.9,316,853 8,849,557 13.61 12.83 
BBVA USA8,314,129 7,920,478 12.24 11.56 
Total:
BBVA USA Bancshares, Inc.10,804,264 10,332,023 15.79 14.98 
BBVA USA9,796,153 9,549,373 14.42 13.94 
Leverage:
BBVA USA Bancshares, Inc.9,316,853 8,849,557 9.07 9.70 
BBVA USA8,314,129 7,920,478 8.32 8.98 
 Amount Ratios
 2017 2016 2017 2016
 (Dollars in Thousands)
Risk-based capital       
CET1:       
BBVA Compass Bancshares, Inc.$7,964,877
 $7,669,118
 11.80% 11.49%
Compass Bank7,301,630
 7,272,273
 10.88
 10.93
Tier 1:       
BBVA Compass Bancshares, Inc.8,199,077
 7,907,518
 12.15
 11.85
Compass Bank7,305,830
 7,280,673
 10.89
 10.95
Total:       
BBVA Compass Bancshares, Inc.9,689,834
 9,550,482
 14.36
 14.31
Compass Bank9,007,719
 9,020,099
 13.43
 13.56
Leverage:       
BBVA Compass Bancshares, Inc.8,199,077
 7,907,518
 9.98
 9.46
Compass Bank7,305,830
 7,280,673
 9.10
 9.14
Dividends paid by the Bank are the primary source of funds available to the Parent for payment of dividends to its shareholder and other needs. Applicable federal and state statutes and regulations impose restrictions on the amount of dividends that may be declared by the Bank. In addition to the formal statutes and regulations, regulatory authorities also consider the adequacy of each bank’s total capital in relation to its assets, deposits and other such items. Capital adequacy considerations could further limit the availability of dividends from the Bank. The Bank could have paid additional dividends to the Parent in the amount of $1.9$2.5 billion while continuing to meet the capital requirements for “well-capitalized” banks at December 31, 2017;2020; however, due to the net earnings restrictions on dividend distributions, the Bank did not have the ability to pay any dividends at December 31, 20172020 without regulatory approval.
The Bank is required to maintain cash balances with the Federal Reserve. The average amount of these balances approximated $2.8$10.2 billion and $1.9$4.5 billion for the years ended December 31, 20172020 and 2016,2019, respectively.
(18)(17) Benefit Plans
Defined Benefit Plan
The Company sponsors a defined benefit pension plan that is intended to qualify under the Internal Revenue Code. At the beginning of 2003, the pension plan was closed to new participants, with existing participants being offered the option to remain in the pension plan or move to an employer funded defined contribution plan. Benefits under the

pension plan are based on years of service and the employee's highest consecutive five years of compensation during employment.
During 2014, the Company announced to all active participants the sunsetting of the pension plan on December 31, 2017. Beginning on this date, active participants will no longer be credited with future service but rather will be transitioned into the employer funded portion of the Company's defined contribution plan.
153

The following tables summarize the Company’s defined benefit pension plan.
Obligations and Funded Status
Years Ended December 31,Years Ended December 31,
2017 201620202019
(In Thousands)(In Thousands)
Change in benefit obligation:   Change in benefit obligation:
Benefit obligation, at beginning of year$340,191
 $329,736
Benefit obligation, at beginning of year$379,026 $334,290 
Service cost3,542
 3,784
Service cost600 550 
Interest cost11,685
 11,668
Interest cost10,497 12,862 
Actuarial (gain) loss22,171
 8,374
Actuarial (gain) loss36,477 46,375 
Benefits paid(13,737) (13,371)Benefits paid(16,261)(15,051)
Benefit obligation, at end of year363,852
 340,191
Benefit obligation, at end of year410,339 379,026 
Change in plan assets:   Change in plan assets:
Fair value of plan assets, at beginning of year336,627
 338,266
Fair value of plan assets, at beginning of year361,920 328,795 
Actual return on plan assets26,035
 11,732
Actual return on plan assets54,958 45,176 
Employer contributionEmployer contribution3,000 
Benefits paid(13,737) (13,371)Benefits paid(16,261)(15,051)
Fair value of plan assets, at end of year348,925
 336,627
Fair value of plan assets, at end of year400,617 361,920 
   
Funded status(14,927) (3,565)Funded status(9,722)(17,106)
Net actuarial loss43,430
 37,445
Net actuarial loss33,570 43,125 
Net amount recognized$28,503
 $33,880
Net amount recognized$23,848 $26,019 
Amounts recognized on the Company’s Consolidated Balance Sheets consist of:
December 31,
December 31,20202019
2017 2016(In Thousands)
(In Thousands)
Accrued expenses and other liabilities$(14,927) $(3,565)Accrued expenses and other liabilities$(9,722)$(17,106)
Deferred tax – other assets10,267
 13,907
Deferred tax – other assets7,963 10,264 
Accumulated other comprehensive loss33,163
 23,538
Accumulated other comprehensive loss25,607 32,861 
Net amount recognized$28,503
 $33,880
Net amount recognized$23,848 $26,019 
The accumulated benefit obligation for the Company’s defined benefit pension plan was $364$410 million and $338$379 million at December 31, 20172020 and 2016,2019, respectively. The Company anticipates amortizing $546 thousandNaN of the actuarial loss from accumulated other comprehensive income over the next twelve months.

The components of net periodic benefit cost recognized in the Company’s Consolidated Statements of Income are as follows.
Years Ended December 31,
202020192018
(In Thousands)
Service cost$600 $550 $509 
Interest cost10,497 12,862 11,565 
Expected return on plan assets(9,065)(10,733)(9,529)
Recognized actuarial loss139 259 
Net periodic benefit cost$2,171 $2,679 $2,804 
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 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Service cost$3,542
 $3,784
 $4,754
Interest cost11,685
 11,668
 14,459
Expected return on plan assets(10,087) (10,446) (10,537)
Recognized actuarial loss
 
 563
Net periodic benefit cost$5,140
 $5,006
 $9,239
The following table provides additional information related to the Company’s defined benefit pension plan.
Years Ended December 31,Years Ended December 31,
2017 201620202019
(Dollars in Thousands)(Dollars in Thousands)
Change in defined benefit plan included in other comprehensive income$9,625
 $4,416
Change in defined benefit plan included in other comprehensive income$(7,254)$9,070
   
Weighted average assumptions used to determine benefit obligation at December 31:   
Weighted average assumption used to determine benefit obligation at December 31:Weighted average assumption used to determine benefit obligation at December 31:
Discount rate3.57% 4.04%Discount rate2.45 %3.24 %
Rate of compensation increaseN/A
 3.00%
   
Weighted average assumptions used to determine net pension income for year ended December 31:   Weighted average assumptions used to determine net pension income for year ended December 31:
Discount rate - benefit obligations4.04% 4.29%Discount rate - benefit obligations3.24 %4.23 %
Discount rate - service cost4.22% 4.52%
Discount rate - interest cost3.51% 3.62%Discount rate - interest cost2.85 %3.94 %
Expected return on plan assets3.06% 3.15%Expected return on plan assets2.55 %3.33 %
Rate of compensation increase3.00% 3.00%
To establish the discount rate utilized, the Company performs an analysis of matching anticipated cash flows for the duration of the plan liabilities to third party forward discount curves. To develop the expected return on plan assets, the Company considers the current level of expected returns on risk free investments (primarily government bonds), the historical level of risk premium associated with other asset classes in which plan assets are invested, and the expectations for future returns of each asset class. The expected return for each asset class is then weighted based on the target asset allocation, and a range of expected return on plan assets is developed. Based on this information, the plan’s Retirement Committee sets the discount rate and expected rate of return assumption.
Future Benefit Payments
The following table summarizes the estimated benefits to be paid in the following periods.
(In Thousands)
2021$17,010 
202218,366 
202319,319 
202420,040 
202520,707 
2026-2030108,967 
 (In Thousands)
2018$14,753
201915,348
202016,255
202117,072
202217,992
2023-202799,976
The expected benefits above were estimated based on the same assumptions used to measure the Company’s benefit obligation at December 31, 20172020 and include benefits attributable to estimated future employee service.

Plan Assets
The Company’s Retirement Committee sets the investment policy for the defined benefit pension plan and reviews investment performance and asset allocation on a quarterly basis. The current asset allocation for the plan is entirely allocated to fixed income securities, including U.S. Treasury and other U.S. government securities, corporate debt securities and municipal debt securities, as well as cash and cash equivalent securities.
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The following table presents the fair value of the Company’s defined benefit pension plan assets.
Quoted Prices in Active Markets for Identical AssetsSignificant Other Observable InputsSignificant Unobservable Inputs
Fair Value(Level 1)(Level 2)(Level 3)
(In Thousands)
December 31, 2020
Assets:
Cash and cash equivalents$11,846 $11,846 $$
Fixed income securities:
U.S. Treasury and other U.S. government agencies252,954 223,013 29,941 
Corporate bonds135,817 135,817 
Total fixed income securities388,771 223,013 165,758 
Fair value of plan assets$400,617 $234,859 $165,758 $
December 31, 2019
Assets:
Cash and cash equivalents$19,137 $19,137 $$
Fixed income securities:
U.S. Treasury and other U.S. government agencies219,667 194,079 25,588 
States and political subdivisions
Corporate bonds123,116 123,116 
Total fixed income securities342,783 194,079 148,704 0 
Fair value of plan assets$361,920 $213,216 $148,704 $
   Quoted Prices in Active Markets for Identical Assets Significant Other Observable Inputs Significant Unobservable Inputs
 Fair Value (Level 1) (Level 2) (Level 3)
 (In Thousands)
December 31, 2017 
Assets: 
Cash and cash equivalents$18,985
 $18,985
 $
 $
Fixed income securities:       
U.S. Treasury and other U.S. government agencies235,621
 218,200
 17,421
 
States and political subdivisions6,401
 
 6,401
 
Corporate bonds87,918
 
 87,918
 
Total fixed income securities329,940
 218,200
 111,740
 
Fair value of plan assets$348,925
 $237,185
 $111,740
 $
        
December 31, 2016 
Assets: 
Cash and cash equivalents$12,463
 $12,463
 $
 $
Fixed income securities:       
U.S. Treasury and other U.S. government agencies221,242
 200,391
 20,851
 
States and political subdivisions6,771
 
 6,771
 
Corporate bonds96,151
 
 96,151
 
Total fixed income securities324,164
 200,391
 123,773
 
Fair value of plan assets$336,627
 $212,854
 $123,773
 $
In general, the fair value applied to the Company’s defined benefit pension plan assets is based upon quoted market prices or Level 1 measurements, where available. If such quoted market prices are not available, fair value is based upon internally developed models that primarily use observable market based parameters as inputs, or Level 2 measurements. Level 3 measurements include discounted cash flow analyses based on assumptions that are not readily observable in the market place, such as projections of future cash flows, loss assumptions and discount rates. See Note 20, 19, Fair Value Measurements,, for a further discussion of the fair value hierarchy.
Supplemental Retirement Plans
The Company maintains unfunded defined benefit plans for certain key executives that are intended to meet the requirements of Section 409A of the Internal Revenue Code and provide additional retirement benefits not otherwise provided through the Company’s basic retirement benefit plans. These plans had unfunded projected benefit obligations and net plan liabilities of $33$34 million and $33 million at both December 31, 20172020 and 2016,2019, respectively, which are reflected on the Company’s Consolidated Balance Sheets as accrued expenses and other liabilities. Net periodic expenses of these plans were $1.5 million, $2.0 million and $2.0was $1.8 million for each of the years ended December 31, 2017, 20162020, 2019, and 2015, respectively.2018. At December 31, 20172020 and 2016,2019, the Company had $11.6$13.5 million and $9.0$12.2 million,, respectively, recognized in accumulated other comprehensive income, net of tax, related to these plans.

Defined Contribution Plan
The Company sponsors a defined contribution plan comprised of a traditional employee defined contribution component with matching employer contributions and an employer funded defined contribution component. Under the traditional employee portion of the defined contribution plan, employees may contribute up to 75% of their compensation on a pretax basis subject to statutory limits. The Company makes matching contributions equal to 100% of the first 3% of compensation deferred plus 50% of the next 2% of compensation deferred. The Company may also make voluntary non-matching contributions to the plan.

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Under the employer funded portion of the defined contribution plan, the Company makes contributions on behalf of certain employees based on pay and years of service. The Company's contributions range from 2% to 4% of the employee's base pay based on the employee's years of service. Participation in this portion of the defined contribution plan was limited to employees hired after January 1, 2002 and those participants in the defined benefit pension plan who, in 2002, chose to forgo future accumulation of benefit service.
In aggregate, the Company recognized $38.1$44.3 million, $37.2$43.0 million, and $34.8$41.3 million of expense recorded in salaries, benefits and commissions in the Company's Consolidated Statements of Income related to this defined contribution plan for the years ended December 31, 2017, 2016,2020, 2019, and 2015,2018, respectively.
(19) (18) Income Taxes
Income tax expense consisted of the following:
Years Ended December 31,Years Ended December 31,
2017 2016 2015202020192018
(In Thousands)(In Thousands)
Current income tax expense:     Current income tax expense:
Federal$158,531
 $154,572
 $275,135
Federal$164,698 $131,390 $161,375 
State19,588
 13,322
 12,409
State22,774 21,853 28,721 
Total178,119
 167,894
 287,544
Total187,472 153,243 190,096 
Deferred income tax expense (benefit):     
Deferred income tax benefit:Deferred income tax benefit:
Federal141,093
 (19,973) (102,070)Federal(136,355)(23,335)(1,925)
State(3,136) (1,900) (8,972)State(14,104)(3,862)(3,493)
Total137,957
 (21,873) (111,042)Total(150,459)(27,197)(5,418)
Total income tax expense$316,076
 $146,021
 $176,502
Total income tax expense$37,013 $126,046 $184,678 
Income tax expense differed from the amount computed by applying the federal statutory income tax rate to pretax (loss) earnings for the following reasons:
Years Ended December 31,Years Ended December 31,
2017 2016 2015202020192018
Amount Percent of Pretax Earnings Amount Percent of Pretax Earnings Amount Percent of Pretax EarningsAmountPercent of Pretax EarningsAmountPercent of Pretax EarningsAmountPercent of Pretax Earnings
(Dollars in Thousands)(Dollars in Thousands)
Income tax expense at federal statutory rate$271,902
 35.0 % $181,140
 35.0 % $239,351
 35.0 %Income tax expense at federal statutory rate$(383,177)21.0 %$58,685 21.0 %$199,103 21.0 %
Increase (decrease) resulting from:           Increase (decrease) resulting from:
Tax-exempt interest incomeTax-exempt interest income(35,621)2.0 (41,289)(14.8)(41,272)(4.4)
FDIC insuranceFDIC insurance7,340 (0.4)5,818 2.1 13,782 1.5 
Bank owned life insuranceBank owned life insurance(4,231)0.2 (3,663)(1.3)(3,743)(0.4)
Goodwill impairment
 
 20,965
 4.0
 5,950
 0.9
Goodwill impairment455,827 (25.0)98,700 35.3 
Tax-exempt interest income(56,814) (7.3) (51,246) (9.9) (49,170) (7.2)
Change in valuation allowance(1,167) (0.2) 402
 0.1
 (2,029) (0.3)
Bank owned life insurance(5,988) (0.8) (6,035) (1.2) (6,082) (0.9)
Income tax credits(25,635) (3.3) (11,257) (2.2) (10,238) (1.5)
State income tax, net of federal income taxes14,118
 1.8
 7,106
 1.4
 4,154
 0.6
State income tax, net of federal income taxes4,187 (0.2)15,217 5.4 18,170 1.9 
Revaluation of net deferred tax assets (1)121,244
 15.7
 
 
 
 
Revaluation of net deferred tax assets (1)(8,577)(0.9)
Income tax credits (2)Income tax credits (2)(10,780)0.6 (10,168)(3.6)8,133 0.9 
Change in valuation allowanceChange in valuation allowance3,622 (0.2)(913)(0.3)1,017 0.1 
Other(1,584) (0.2) 4,946
 1.0
 (5,434) (0.8)Other(154)3,659 1.3 (1,935)(0.2)
Income tax expense$316,076
 40.7 % $146,021
 28.2 % $176,502
 25.8 %Income tax expense$37,013 (2.0)%$126,046 45.1 %$184,678 19.5 %
(1)     Includes approximately $40$(5.0) million of expensebenefit related to items in accumulated other comprehensive income in which the related tax effects were originally recognized in other comprehensive income.income for December 31, 2018.
On(2)     Includes $11.4 million of expense for December 22, 2017, President Trump signed31, 2018 related to the Tax Cuts and Jobs Act into legislation, which reduces the corporate tax ratecorrection of an error in prior periods that resulted from 35% to 21% effective January 1, 2018. ASC Topic 740, Income Taxes, requires the effect of a change in tax laws or rates to be recognized asan incorrect calculation of the date of enactment. The Company has recorded tax expense of $121.2 million, primarily due to the remeasurement of deferred tax assets and liabilities at the federal tax rate of 21%. At December 31, 2017, the Company has recorded the effectsproportional amortization of the change in tax lawCompany's Low Income Housing Tax Credit investments. See Note 1, Summary of Significant Accounting Policies, for the deferred tax assets and tax liabilities for which the accounting is complete and reported provisional amounts for the effectsadditional details.
157

Table of the tax law changes for the deferred tax assets and liabilities for which the accounting is not complete, but for which a reasonable estimate can be determined. The Company may have to adjust the provisional amounts when it obtains, prepares or analyzes additional information about facts and circumstances that existed at the enactment date when the Company files its federal tax return for the tax year 2018 but no later than the measurement period of one year.Contents

The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities are presented below.
December 31,
20202019
(In Thousands)
Deferred tax assets:
Allowance for loan losses$396,342 $216,449 
Lease ROU liability72,041 73,958 
Accrued expenses92,179 85,212 
Net unrealized losses on investment securities available for sale, hedging instruments and defined benefit plan adjustment289 
Other real estate owned532 941 
Nonaccrual interest27,845 22,737 
Federal net operating loss carryforwards3,956 3,956 
Other30,008 30,689 
Gross deferred taxes622,903 434,231 
Valuation allowance(12,210)(8,852)
Total deferred tax assets610,693 425,379 
Deferred tax liabilities:
Premises and equipment125,095 127,649 
Net unrealized gains on securities available for sale, hedging instruments and defined benefit plan adjustment102,400 
Lease ROU asset62,232 64,252 
Core deposit and other acquired intangibles4,633 8,077 
Capitalized loan costs36,959 34,907 
Loan valuation3,973 5,729 
Other13,346 17,038 
Total deferred tax liabilities348,638 257,652 
Net deferred tax asset$262,055 $167,727 
 December 31,
 2017 2016
 (In Thousands)
Deferred tax assets:   
Allowance for loan losses$197,563
 $309,655
Accrued expenses89,847
 121,459
Loan valuation
 48,880
Net unrealized losses on investment securities available for sale, hedging instruments and defined benefit plan adjustment73,424
 98,916
Other real estate owned467
 567
Nonaccrual interest17,737
 22,707
Federal net operating loss carryforwards6,906
 15,041
Other35,416
 57,216
Gross deferred taxes421,360
 674,441
Valuation allowance(11,641) (14,639)
Total deferred tax assets409,719
 659,802
Deferred tax liabilities:   
Premises and equipment147,542
 243,113
Core deposit and other acquired intangibles6,864
 13,117
Capitalized loan costs32,584
 47,527
Loan valuation1,648
 
Other12,832
 24,309
Total deferred tax liabilities201,470
 328,066
Net deferred tax asset$208,249
 $331,736
As of December 31, 2017 and 2016, the Company has approximately $14.1 million and $24.1 million of federal net operating loss carryforwards for future utilization, primarily attributable to Simple in 2017 and 2016. These losses begin to expire in 2034. The Company believes that it is more likely than not that the benefit from these deferred tax assets will be realized.
A real estate investment subsidiary of the Company has net operating loss carryforwards of approximately $18.8$18.8 million at both December 31, 20172020 and 2016.2019. These losses begin to expire in 2030.2030.  The Company has determined that it is more likely than not the benefit from this deferred tax asset will not be realized in the carryforward period and has recorded a full valuation allowance of approximately $4.0 million and $6.6$4.0 million against the assets at both December 31, 20172020 and 2016, respectively.2019.
Additionally, the Company has state net operating loss carryforwards of approximately $231.0$175.0 million and $238.0$182.0 million at December 31, 20172020 and 2016,2019, respectively.  These state net operating losses expire in years 20182021 through 2034.2039.  The Company believes it is more likely than not the benefit from certain state net operating loss carryforwards will not be realized, and, accordingly, has established a valuation allowance associated with these net operating loss carryforwards.  The Company had recorded a valuation allowance of approximately $7.7$8.3 million and $8.0$4.9 million at December 31, 20172020 and 2016,2019, respectively, related to these state net operating loss carryforwards.

158

The following is a tabular reconciliation of the total amounts of the gross unrecognized tax benefits.
Years Ended December 31,
202020192018
(In Thousands)
Unrecognized income tax benefits, at beginning of year$7,269 $7,191 $14,916 
Increases for tax positions related to:
Prior years215 
Current year2,614 2,871 2,887 
Decreases for tax positions related to:
Prior years(792)(348)(111)
Current year
Settlement with taxing authorities(8,617)
Expiration of applicable statutes of limitation(1,997)(2,445)(2,099)
Unrecognized income tax benefits, at end of year$7,094 $7,269 $7,191 
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Unrecognized income tax benefits, at beginning of year$13,615
 $16,552
 $28,286
Increases for tax positions related to:     
Prior years414
 
 58
Current year2,196
 1,933
 1,537
Decreases for tax positions related to:     
Prior years
 (2,185) (85)
Current year
 
 
Settlement with taxing authorities
 (1,174) (583)
Expiration of applicable statutes of limitation(1,309) (1,511) (12,661)
Unrecognized income tax benefits, at end of year$14,916
 $13,615
 $16,552
During the years ended December 31, 2017, 20162020, 2019 and 2015,2018, the Company recognized benefits of $(872)$1 thousand,, $(1.8) million $19 thousand and $(3.2) million,$772 thousand, respectively, for interest and penalties related to the unrecognized tax benefits noted above. At December 31, 20172020 and 2016,2019, the Company had approximately $4.3 million$506 thousand and $5.1 million,$507 thousand, respectively, of accrued interest and penalties recognized related to unrecognized tax benefits within accrued expenses and other liabilities. Included in the balance of unrecognized tax benefits at December 31, 2017, 20162020, 2019 and 20152018 were $14.9$7.1 million, $13.6$7.3 million, and $16.6$7.2 million, respectively, of tax benefits that, if recognized after the balance sheet date, would affect the effective tax rate.
The Company and its subsidiaries are routinely examined by various taxing authorities. The following table summarizes the tax years that are either currently under examination or remain open under the statute of limitations and subject to examination by the major tax jurisdictions in which the Company operates:
JurisdictionsOpen Tax Years
Federal2014-20172017-2020
Various states (1)2006-20172016-2020
(1)Major state tax jurisdictions include Alabama, California, Texas and New York.
The Company believes that it has adequately reserved on federal and state issues and any variance on final resolution, whether over or under the reserve amount, would be immaterial to the financial statements.
It is reasonably possible that the above unrecognized tax benefits could be reduced by approximately $7$1 million in 20182021 due to statute expiration and audit settlement.
159
(20)

(19) Fair Value Measurements
The Company applies the fair value accounting guidance required under ASC Topic 820 which establishes a framework for measuring fair value. This guidance defines fair value as the exchange price that would be received for an asset or paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants at the measurement date. This guidance also establishes a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s categorization within this fair value hierarchy is based upon the lowest level of input that is significant to the instrument’s fair value measurement. The three levels within the fair value hierarchy are described as follows.
Level 1 – Fair value is based on quoted prices in an active market for identical assets or liabilities.
Level 2 – Fair value is based on quoted market prices for similar instruments traded in active markets, quoted prices for identical or similar instruments in markets that are not active and model-based valuation techniques for which all significant assumptions are observable in the market.

Level 3 – Fair value is based on unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities would include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, or similar pricing techniques based on the Company’s own assumptions about what market participants would use to price the asset or liability.
A description of the valuation methodologies used for instruments measured at fair value, as well as the general classification of such instruments under the fair value hierarchy, is set forth below. These valuation methodologies were applied to the Company’s financial assets and financial liabilities carried at fair value. In general, fair value is based upon quoted market prices, where available. If such quoted market prices are not available, fair value is based upon internally developed models that primarily use observable market based parameters as inputs. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value. These adjustments may include amounts to reflect counterparty credit quality and the Company’s creditworthiness, among other things, as well as other unobservable parameters. Any such valuation adjustments are applied consistently over time. While management believes the Company’s valuation methodologies are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain financial instruments could result in a different estimate of fair value at the reporting date. The Company’s valuation methodologies may produce a fair value calculation that may not be indicative of net realizable value or reflective of future fair values. Furthermore, the reported fair value amounts have not been comprehensively revalued since the presentation dates, and, therefore, estimates of fair value after the balance sheet date may differ significantly from the amounts presented herein.
Financial Instruments Measured at Fair Value on a Recurring Basis
Trading account assets and liabilities, securities available for sale, certain mortgage loans held for sale, derivative assets and liabilities, and mortgage servicing rights are recorded at fair value on a recurring basis. The following is a description of the valuation methodologies for these assets and liabilities.
Trading account assets and liabilities and investmentdebt securities available for sale – Trading account assets and liabilities and investmentdebt securities available for sale consist of U.S. Treasury securities and other U.S. government agency securities, mortgage-backed securities, collateralized mortgage obligations, debt obligations of state and political subdivisions, other debt and equity securities, and derivative contracts.
U.S. Treasury securities and other U.S. government agency securities are valued based on quoted market prices of identical assets on active exchanges (Level 1 measurements) or are valued based on a market approach using observable inputs such as benchmark yields, reported trades, broker/dealer quotes, benchmark securities, and bids/offers of government-sponsored enterprise securities (Level 2 measurements).
Mortgage-backed securities are primarily valued using market-based pricing matrices that are based on observable inputs including benchmark To Be Announced security prices, U.S. Treasury yields, U.S. dollar swap yields, and benchmark floating-rate indices. Mortgage-backed securities pricing may also give consideration to pool-specific data such as prepayment history and collateral characteristics. Valuations for mortgage-backed securities are therefore classified as Level 2 measurements.
160

Collateralized mortgage obligations are valued using market-based pricing matrices that are based on observable inputs including reported trades, bids, offers, dealer quotes, U.S. Treasury yields, U.S. dollar swap yields, market convention prepayment speeds, tranche-specific characteristics, prepayment history, and collateral characteristics. Fair value measurements for collateralized mortgage obligations are classified as Level 2 measurements.
Debt obligations of states and political subdivisions are primarily valued using market-based pricing matrices that are based on observable inputs including Municipal Securities Rulemaking Board reported trades, issuer spreads, material event notices, and benchmark yield curves. These valuations are Level 2 measurements.
Other debt and equity securities consist of mutual funds, foreign and corporate debt, and U.S. government agency equity securities. Mutual funds are valued based on quoted market prices of identical assets trading on active exchanges. These valuations are Level 1 measurements.debt. Foreign and corporate debt valuations are based on information and assumptions that are observable in the market place. The valuations for these securities are therefore classified as Level 2. U.S. government agency equity securities are valued based on quoted market prices of identical assets trading on active exchanges. These valuations thus qualify as Level 12 measurements.

Other derivative assets and liabilities consist primarily of interest rate contracts. The Company’s interest rate contracts are valued utilizing Level 2 observable inputs (yield curves and volatilities) to determine a current market price for each interest rate contract. These valuations are classified as Level 2 measurements.
Other trading assets primarily consist of interest-only strips which are valued by an independent third-party. The independent third-party values the assets on a loan-by-loan basis using a discounted cash flow analysis that employs prepayment assumptions, discount rate assumptions, and default curves. The prepayment assumptions are created from actual SBA pool prepayment history. The discount rates are derived from actual SBA loan secondary market transactions. The default curves are created using historical observable and unobservable inputs. As such, interest-only strips are classified as Level 3 measurements. The Company’s SBA department is responsible for ensuring the appropriate application of the valuation, capitalization, and amortization policies of the Company’s interest-only strips. The department performs independent, internal valuations of the interest-only strips on a quarterly basis, which are then reconciled to the third-party valuations to ensure their validity.
Loans held for sale – The Company has elected to apply the fair value option for single family real estate mortgage loans originated for resale in the secondary market. The election allows for a more effective offset of the changes in fair values of the loans and the derivative instruments used to economically hedge them without the burden of complying with the requirements for hedge accounting. The Company has not elected the fair value option for other loans held for sale primarily because they are not economically hedged using derivative instruments.
The fair value of loans held for sale is based on what secondary markets are currently offering for portfolios with similar characteristics. The changes in fair value of these assets are largely driven by changes in interest rates subsequent to loan funding and changes in the fair value of servicing associated with the mortgage loan held for sale. Both the mortgage loans held for sale and the related forward contracts are classified as Level 2 measurements.
At both December 31, 20172020 and 2016,2019, no loans held for sale for which the fair value option was elected were 90 days or more past due or were in nonaccrual. Interest income on mortgage loans held for sale is recognized based on contractual rates and is reflected in interest and fees on loans in the Consolidated Statements of Income. Net gains (losses) of $748 thousand, $(658)$8.9 million, $999 thousand and $(4.2) million$596 thousand resulting from changes in fair value of these loans were recorded in noninterest income during the years ended December 31, 2017, 2016,2020, 2019, and 2015,2018, respectively.
The Company also had fair value changes on forward contracts related to residential mortgage loans held for sale of approximately $(2.0)$(3.6) million, $857$469 thousand and $3.8 million$(790) thousand for the years ended December 31, 2017, 2016,2020, 2019, and 2015,2018, respectively. An immaterial portion of these amounts was attributable to changes in instrument-specific credit risk.
The following tables summarize the difference between the aggregate fair value and the aggregate unpaid principal balance for residential mortgage loans measured at fair value.
Aggregate Fair ValueAggregate Unpaid Principal BalanceDifference
(In Thousands)
December 31, 2020
Residential mortgage loans held for sale$236,586 $223,929 $12,657 
December 31, 2019
Residential mortgage loans held for sale$112,058 $108,345 $3,713 
 Aggregate Fair Value Aggregate Unpaid Principal Balance Difference
 (In Thousands)
December 31, 2017     
Residential mortgage loans held for sale$67,110
 $64,992
 $2,118
December 31, 2016     
Residential mortgage loans held for sale$105,257
 $103,886
 $1,371
Derivative assets and liabilities – Derivative assets and liabilities are measured using models that primarily use market observable inputs, such as quoted security prices, and are accordingly classified as Level 2. The derivative assets and liabilities classified within Level 3 of the fair value hierarchy were comprised of interest rate lock commitments that are valued using third-party software that calculates fair market value considering current quoted TBA and other market based prices and then applies closing ratio assumptions based on software-produced pull through ratios that are generated using the Company’s historical fallout activity. Based upon this process, the fair value measurement obtained for these financial instruments is deemed a Level 3 classification. The Company's Secondary Marketing Committee is responsible for the appropriate application of the valuation policies and procedures surrounding the Company’s interest rate lock commitments. Policies established to govern mortgage pipeline risk management activities must be approved by the Company’s Asset Liability Committee on an annual basis.
161

Other assets - equity securities – A component of other assets measured at fair value on a recurring basis are mutual funds and U.S. government agency equity securities. Mutual funds are valued based on quoted market prices of identical assets trading on active exchanges. These valuations are Level 1 measurements. U.S. government agency equity securities are valued based on quoted market prices of identical assets trading on active exchanges. These valuations thus qualify as Level 1 measurements.
Other assets - MSR – A component of other assets measured at fair value on a recurring basis and classified within Level 3 of the fair value hierarchy are MSRs that are valued through a discounted cash flow analysis using a third-party commercial valuation system. The MSR valuation takes into consideration the objective characteristics of the MSR portfolio, such as

loan amount, note rate, service fee, loan term, and common industry assumptions, such as servicing costs, ancillary income, prepayment estimates, earning rates, cost of fund rates, option-adjusted spreads, etc. The Company’s portfolio-specific factors are also considered in calculating the fair value of MSRs to the extent one can reasonably assume a buyer would also incorporate these factors. Examples of such factors are geographical concentrations of the portfolio, liquidity consideration, or additional views of risk not inherently accounted for in prepayment assumptions. Product liquidity and these other risks are generally incorporated through adjustment of discount factors applied to forecasted cash flows. Based on this method of pricing MSRs, the fair value measurement obtained for these financial instruments is deemed a Level 3 classification. The value of the MSR is calculated by a third-party firm that specializes in the MSR market and valuation services. Additionally, the Company obtains a valuation from an independent party to compare for reasonableness. The Company’s Secondary Marketing Committee is responsible for ensuring the appropriate application of valuation, capitalization, and fair value decay policies for the MSR portfolio. The Committee meets at least monthly to review the MSR portfolio.
Other assets - SBIC – A component of other assets measured at fair value on a recurring basis and classified within Level 3 of the fair value hierarchy are SBIC investments. The SBIC investments are valued initially based upon transaction price. Valuation factors such as recent or proposed purchase or sale of debt or equity of the issuer, pricing by other dealers in similar securities, size of position held, liquidity of the market, and changes in economic conditions affecting the issuer, are used in the determination of estimated fair value.


162

The following tables summarize the financial assets and liabilities measured at fair value on a recurring basis.
Fair Value Measurements at the End of the Reporting Period Using
Fair ValueQuoted Prices in Active Markets for Identical AssetsSignificant Other Observable InputsSignificant Unobservable Inputs
December 31, 2020(Level 1)(Level 2)(Level 3)
(In Thousands)
Recurring fair value measurements
Assets:
Trading account assets:
U.S. Treasury and other U.S. government agencies securities$109,142 $109,142 $— $— 
Interest rate contracts616,566 — 616,566 — 
Foreign exchange contracts36,741 — 36,741 — 
Total trading account assets762,449 109,142 653,307 
Debt securities available for sale:
U.S. Treasury and other U.S. government agencies2,146,904 1,694,160 452,744 — 
Agency mortgage-backed securities865,648 — 865,648 — 
Agency collateralized mortgage obligations2,731,731 — 2,731,731 — 
States and political subdivisions636 — 636 — 
Total debt securities available for sale5,744,919 1,694,160 4,050,759 
Loans held for sale236,586 — 236,586 — 
Derivative assets:
Interest rate contracts30,716 12,819 17,897 
Equity contracts574 — 574 — 
Foreign exchange contracts1,759 — 1,759 — 
Total derivative assets33,049 15,152 17,897 
Other assets:
Equity securities14,032 14,032 — — 
MSR30,665 — — 30,665 
SBIC162,578 — — 162,578 
Liabilities:
Trading account liabilities:
Interest rate contracts$128,831 $— $128,831 $— 
Foreign exchange contracts34,598 — 34,598 — 
Total trading account liabilities163,429 163,429 — 
Derivative liabilities:
Interest rate contracts8,049 — 8,049 
Equity contracts468 — 468 — 
Foreign exchange contracts7,481 — 7,481 — 
Total derivative liabilities15,998 — 15,998 
163

   Fair Value Measurements at the End of the Reporting Period Using
 Fair Value Quoted Prices in Active Markets for Identical Assets Significant Other Observable Inputs Significant Unobservable Inputs
 December 31, 2017 (Level 1) (Level 2) (Level 3)
 (In Thousands)
Recurring fair value measurements       
Assets:       
Trading account assets:       
U.S. Treasury and other U.S. government agencies securities$74,195
 $74,195
 $
 $
State and political subdivisions securities557
 
 557
 
Other debt securities79
 
 79
 
Interest rate contracts133,516
 
 133,516
 
Foreign exchange contracts12,149
 
 12,149
 
Total trading account assets220,496
 74,195
 146,301
 
Investment securities available for sale:       
U.S. Treasury and other U.S. government agencies4,204,438
 3,248,898
 955,540
 
Agency mortgage-backed securities2,812,800
 
 2,812,800
 
Agency collateralized mortgage obligations5,200,011
 
 5,200,011
 
States and political subdivisions2,383
 
 2,383
 
Equity securities (1)13,930
 13,577
 
 353
Total investment securities available for sale12,233,562
 3,262,475
 8,970,734
 353
Loans held for sale67,110
 
 67,110
 
Derivative assets:       
Interest rate contracts22,263
 38
 19,809
 2,416
Equity contracts39,791
 
 39,791
 
Foreign exchange contracts375
 
 375
 
Total derivative assets62,429
 38
 59,975
 2,416
Other assets - MSR49,597
 
 
 49,597
Other assets - SBIC45,042
 
 
 45,042
Liabilities:       
Trading account liabilities:       
U.S. Treasury and other U.S. government agencies securities$17,996
 $17,996
 $
 $
Interest rate contracts134,073
 
 134,073
 
Foreign exchange contracts10,524
 
 10,524
 
Total trading account liabilities162,593
 17,996
 144,597
 
Derivative liabilities:       
Interest rate contracts21,387
 
 21,387
 
Equity contracts35,562
 
 35,562
 
Foreign exchange contracts3,890
 
 3,890
 
Total derivative liabilities60,839
 
 60,839
 
(1)Excludes $450 million of FHLB and Federal Reserve stock required to be owned by the Company at December 31, 2017. These securities are carried at par.

Fair Value Measurements at the End of the Reporting Period Using
Fair ValueQuoted Prices in Active Markets for Identical AssetsSignificant Other Observable InputsSignificant Unobservable Inputs
December 31, 2019(Level 1)(Level 2)(Level 3)
(In Thousands)
Recurring fair value measurements
Assets:
Trading account assets:
U.S. Treasury and other U.S. government agencies securities$137,637 $137,637 $— $— 
Interest rate contracts313,573 — 313,573 — 
Foreign exchange contracts22,766 — 22,766 — 
Total trading account assets473,976 137,637 336,339 
Debt securities available for sale:
U.S. Treasury and other U.S. government agencies3,127,525 2,598,471 529,054 — 
Agency mortgage-backed securities1,325,857 — 1,325,857 — 
Agency collateralized mortgage obligations2,781,125 — 2,781,125 — 
States and political subdivisions798 — 798 — 
Total debt securities available for sale7,235,305 2,598,471 4,636,834 
Loans held for sale112,058 — 112,058 — 
Derivative assets:
Interest rate contracts13,907 38 10,781 3,088 
Equity contracts4,460 — 4,460 — 
Foreign exchange contracts276 — 276 — 
Total derivative assets18,643 38 15,517 3,088 
Other assets:
Equity securities19,038 19,038 — — 
MSR42,022 — — 42,022 
SBIC119,475 — — 119,475 
Liabilities:
Trading account liabilities:
Interest rate contracts$97,881 $— $97,881 $— 
Foreign exchange contracts20,678 — 20,678 — 
Total trading account liabilities118,559 118,559 — 
Derivative liabilities:
Interest rate contracts3,732 — 3,732 
Equity contracts3,765 — 3,765 — 
Foreign exchange contracts3,940 — 3,940 — 
Total derivative liabilities11,437 — 11,437 
164

   Fair Value Measurements at the End of the Reporting Period Using
 Fair Value Quoted Prices in Active Markets for Identical Assets Significant Other Observable Inputs Significant Unobservable Inputs
 December 31, 2016 (Level 1) (Level 2) (Level 3)
 (In Thousands)
Recurring fair value measurements       
Assets:       
Trading account assets:       
U.S. Treasury and other U.S. government agencies securities$2,820,797
 $2,820,797
 $
 $
State and political subdivisions securities219
 
 219
 
Other debt securities4,120
 
 4,120
 
Interest rate contracts290,238
 
 290,238
 
Foreign exchange contracts28,367
 
 28,367
 
Other trading assets859
 
 
 859
Total trading account assets3,144,600
 2,820,797
 322,944
 859
Investment securities available for sale:       
U.S. Treasury and other U.S. government agencies2,374,331
 1,266,564
 1,107,767
 
Agency mortgage-backed securities3,763,338
 
 3,763,338
 
Agency collateralized mortgage obligations5,098,928
 
 5,098,928
 
States and political subdivisions8,641
 
 8,641
 
Equity securities (1)16,565
 16,272
 
 293
Total investment securities available for sale11,261,803
 1,282,836
 9,978,674
 293
Loans held for sale105,257
 
 105,257
 
Derivative assets:       
Interest rate contracts46,133
 
 43,709
 2,424
Equity contracts57,198
 
 57,198
 
Foreign exchange contracts3,875
 
 3,875
 
Total derivative assets107,206
 
 104,782
 2,424
Other assets - MSR51,428
 
 
 51,428
Other assets - SBIC15,639
 
 
 15,639
Liabilities:       
Trading account liabilities:       
U.S. Treasury and other U.S. government agencies$2,750,085
 $2,750,085
 $
 $
Other debt securities2,892
 
 2,892
 
Interest rate contracts228,748
 
 228,748
 
Foreign exchange contracts26,317
 
 26,317
 
Total trading account liabilities3,008,042
 2,750,085
 257,957
 
Derivative liabilities:       
Interest rate contracts33,414
 
 33,382
 32
Equity contracts53,044
 
 53,044
 
Foreign exchange contracts2,103
 
 2,103
 
Total derivative liabilities88,561
 
 88,529
 32
(1)Excludes $403 million of FHLB and Federal Reserve stock required to be owned by the Company at December 31, 2016. These securities are carried at par.

The following table reconciles the assets measured at fair value on a recurring basis using significant unobservable inputs (Level 3).
Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
Interest Rate Contracts, netOther Assets - MSROther Assets - SBIC
(In Thousands)
Balance, December 31, 2018$2,012 $51,539 $80,074 
Transfers into Level 3— — — 
Transfers out of Level 3— — — 
Total gains or losses (realized/unrealized):
Included in earnings (1)1,076 (16,156)21,936 
Included in other comprehensive income— — — 
Purchases, issuances, sales and settlements:
Purchases— — 17,465 
Issuances— 6,639 — 
Sales— — — 
Settlements— — — 
Balance, December 31, 2019$3,088 $42,022 $119,475 
Change in unrealized gains (losses) included in earnings for the period, attributable to assets and liabilities still held at December 31, 2019$1,076 $(16,156)$21,936 
Balance, December 31, 2019$3,088 $42,022 $119,475 
Transfers into Level 3— — — 
Transfers out of Level 3— — — 
Total gains or losses (realized/unrealized):
Included in earnings (1)14,809 (23,153)27,602 
Included in other comprehensive income— — — 
Purchases, issuances, sales and settlements:
Purchases— — 15,501 
Issuances— 11,796 — 
Sales— — — 
Settlements— — — 
Balance, December 31, 2020$17,897 $30,665 $162,578 
Change in unrealized gains (losses) included in earnings for the period, attributable to assets and liabilities still held at December 31, 2020$14,809 $(23,153)$27,602 
(1)Included in noninterest income in the Consolidated Statements of Income.
165

 Fair Value Measurements Using Significant Unobservable Inputs (Level 3)  
 Other Trading Assets Equity Securities Interest Rate Contracts, net Other Assets - MSR Other Assets - SBIC
 (In Thousands)  
Balance, December 31, 2015$1,117
 $253
 $2,874
 $44,541
 $
Transfers into Level 3
 
 
 
 
Transfers out of Level 3
 
 
 
 
Total gains or losses (realized/unrealized):         
Included in earnings (1)(258) 
 (482) (3,231) 
Included in other comprehensive income
 
 
 
 
Purchases, issuances, sales and settlements:         
Purchases
 41
 
 
 15,639
Issuances
 
 
 10,118
 
Sales
 (1) 
 
 
Settlements
 
 
 
 
Balance, December 31, 2016$859
 $293
 $2,392
 $51,428
 $15,639
Change in unrealized gains (losses) included in earnings for the period, attributable to assets and liabilities still held at December 31, 2016$(258) $
 $(482) $(3,231) $
          
Balance, December 31, 2016$859
 $293
 $2,392
 $51,428
 $15,639
Transfers into Level 3
 
 
 
 
Transfers out of Level 3
 
 
 
 
Total gains or losses (realized/unrealized):         
Included in earnings (1)(859) 
 24
 (8,929) 10,088
Included in other comprehensive income
 
 
 
 
Purchases, issuances, sales and settlements:         
Purchases
 63
 
 
 19,315
Issuances
 
 
 7,098
 
Sales
 (3) 
 
 
Settlements
 
 
 
 
Balance, December 31, 2017$
 $353
 $2,416
 $49,597
 $45,042
Change in unrealized gains (losses) included in earnings for the period, attributable to assets and liabilities still held at December 31, 2017$(859) $
 $24
 $(8,929) $10,088
Table of Contents
(1)Included in noninterest income in the Consolidated Statements of Income.
Assets Measured at Fair Value on a Nonrecurring Basis
Periodically, certain assets may be recorded at fair value on a non-recurring basis. These adjustments to fair value usually result from the application of lower of cost or fair value accounting or write-downs of individual assets due to impairment. The following table represents those assets that were subject to fair value adjustments during the years ended December 31, 20172020 and 20162019 and still held as of the end of the year, and the related losses from fair value adjustments on assets sold during the year as well as assets still held as of the end of the year.

Fair Value Measurements at the End of the Reporting Period Using
Fair ValueQuoted Prices in Active Markets for Identical AssetsSignificant Other Observable InputsSignificant Unobservable InputsTotal Gains (Losses)
December 31, 2020(Level 1)(Level 2)(Level 3)December 31, 2020
(In Thousands)
Nonrecurring fair value measurements
Assets:
OREO$11,448 $— $— $11,448 $(1,139)
Fair Value Measurements at the End of the Reporting Period Using
Fair ValueQuoted Prices in Active Markets for Identical AssetsSignificant Other Observable InputsSignificant Unobservable InputsTotal Gains (Losses)
December 31, 2019(Level 1)(Level 2)(Level 3)December 31, 2019
(In Thousands)
Nonrecurring fair value measurements
Assets:
Debt securities held to maturity$2,177 $— $— $2,177 $(215)
Impaired loans (1)484 — — 484 (143,024)
OREO21,583 — — 21,583 (5,614)
(1)Total gains (losses) represent charge-offs on impaired loans for which adjustments are based on the appraised value of the collateral.
   Fair Value Measurements at the End of the Reporting Period Using  
 Fair Value Quoted Prices in Active Markets for Identical Assets Significant Other Observable Inputs Significant Unobservable Inputs Total Gains (Losses)
 December 31, 2017 (Level 1) (Level 2) (Level 3) December 31, 2017
 (In Thousands)
Nonrecurring fair value measurements        
Assets:         
Investment securities held to maturity$1,659
 $
 $
 $1,659
 $(242)
Impaired loans (1)70,749
 
 
 70,749
 (90,553)
OREO17,278
 
 
 17,278
 (5,577)
          
   Fair Value Measurements at the End of the Reporting Period Using  
 Fair Value Quoted Prices in Active Markets for Identical Assets Significant Other Observable Inputs Significant Unobservable Inputs Total Gains (Losses)
 December 31, 2016 (Level 1) (Level 2) (Level 3) December 31, 2016
 (In Thousands)
Nonrecurring fair value measurements        
Assets:         
Investment securities held to maturity$2,550
 $
 $
 $2,550
 $(130)
Loans held for sale56,592
 
 56,592
 
 (8,295)
Impaired loans (1)59,807
 
 
 59,807
 (69,051)
OREO21,112
 
 
 21,112
 (3,438)
(1)
Total gains (losses) represent charge-offs on impaired loans for which adjustments are based on the appraised value of the collateral.
The following is a description of the methodologies applied for valuing these assets:
Investment securities held to maturity – Nonrecurring fair value adjustments on investment securities held to maturity reflect impairment write-downs which the Company believes are other than temporary. For analyzing these securities, the Company has retained a third-party valuation firm. Impairment is determined through the use of cash flow models that estimate cash flows on the underlying mortgages using security-specific collateral and the transaction structure. The cash flow models incorporate the remaining cash flows which are adjusted for future expected credit losses. Future expected credit losses are determined by using various assumptions such as current default rates, prepayment rates, and loss severities. The Company develops these assumptions through the use of market data published by third-party sources in addition to historical analysis which includes actual delinquency and default information through the current period. The expected cash flows are then discounted at the interest rate used to recognize interest income on the security to arrive at a present value amount. As the fair value assessments are derived using a discounted cash flow modeling approach, the nonrecurring fair value adjustments are classified as Level 3 measurements.
Impaired Loans – Impaired loans measured at fair value on a non-recurring basis represent the carrying value of impaired loans for which adjustments are based on the appraised value of the collateral. Nonrecurring fair value adjustments to impaired loans reflect full or partial write-downs that are generally based on the fair value of the underlying collateral supporting the loan. Loans subjected to nonrecurring fair value adjustments based on the current estimated fair value of the collateral are classified as Level 3 measurements.
OREO – OREO is recorded at the lower of recorded balance or fair value, which is based on appraisals and third-party price opinions, less estimated costs to sell. The fair value is classified as Level 3 measurements.

166

The tables below present quantitative information about the significant unobservable inputs for material assets and liabilities measured at fair value using significant unobservable inputs (Level 3) on a recurring and nonrecurring basis.
   Quantitative Information about Level 3 Fair Value Measurements
 Fair Value at     Range of Unobservable Inputs
 December 31, 2017 Valuation Technique Unobservable Input(s)  (Weighted Average)
 (In Thousands)      
Recurring fair value measurements:      
Interest rate contracts$2,416
 Discounted cash flow Closing ratios (pull-through) 24.9% - 99.3% (66.1%)
     Cap grids 0.2% - 2.3% (0.9%)
Other assets - MSRs49,597
 Discounted cash flow Option adjusted spread 4.6% - 17.2% (8.2%)
     Constant prepayment rate or life speed 0.0% - 46.7% (8.6%)
     Cost to service $65 - $4,000 ($81)
Other assets - SBIC investments45,042
 Transaction price Transaction price N/A
Nonrecurring fair value measurements:      
Investment securities held to maturity$1,659
 Discounted cash flow Prepayment rate 5.1%
     Default rate 4.8%
     Loss severity 70.6%
Impaired loans70,749
 Appraised value Appraised value 0.0% - 100.0% (19.2%)
OREO17,278
 Appraised value Appraised value 8.0% (1)
(1)Represents discounts to appraised value for estimated costs to sell.Quantitative Information about Level 3 Fair Value Measurements
   Quantitative Information about Level 3 Fair Value Measurements
 Fair Value at     Range of Unobservable Inputs
 December 31, 2016 Valuation Technique Unobservable Input(s)  (Weighted Average)
 (In Thousands)      
Recurring fair value measurements:      
Other trading assets$859
 Discounted cash flow Default rate 10.1%
     Prepayment rate 6.2% - 11.1% (8.2%)
Interest rate contracts2,392
 Discounted cash flow Closing ratios (pull-through) 18.6% - 99.1% (68.5%)
     Cap grids 0.1% - 2.3% (1.1%)
Other assets - MSRs51,428
 Discounted cash flow Option adjusted spread 6.1% - 18.6% (8.1%)
     Constant prepayment rate or life speed 1.3% - 62.0% (15.7%)
     Cost to service $65 - $4,000 ($79)
Other assets - SBIC investments15,639
 Transaction price Transaction price N/A
Nonrecurring fair value measurements:      
Investment securities held to maturity$2,550
 Discounted cash flow Prepayment rate 10.9%
     Default rate 9.2%
     Loss severity 63.7%
Impaired loans59,807
 Appraised value Appraised value 0.0% - 80.0% (31.9%)
OREO21,112
 Appraised value Appraised value 8.0% (1)
Fair Value atRange of Unobservable Inputs
December 31, 2020Valuation TechniqueUnobservable Input(s) (Weighted Average)
(In Thousands)
Recurring fair value measurements:
Interest rate contracts$17,897 Discounted cash flowClosing ratios (pull-through)18.2% - 100.0% (62.5%)
Cap grids0.3% - 2.6% (1.0%)
Other assets - MSRs30,665 Discounted cash flowOption adjusted spread6.0% - 8.3% (6.2%)
Constant prepayment rate or life speed3.5% - 90.3% (19.9%)
Cost to service$65 - $4,000 ($100)
Other assets - SBIC investments162,578 Transaction priceTransaction priceN/A
Nonrecurring fair value measurements:
OREO$11,448 Appraised valueAppraised value8.0% (1)
Represents discounts to appraised value for estimated costs to sell.

(1)Represents discounts to appraised value for estimated costs to sell.
Quantitative Information about Level 3 Fair Value Measurements
Fair Value atRange of Unobservable Inputs
December 31, 2019Valuation TechniqueUnobservable Input(s) (Weighted Average)
(In Thousands)
Recurring fair value measurements:
Interest rate contracts$3,088 Discounted cash flowClosing ratios (pull-through)16.8% - 100.0% (60.1%)
Cap grids0.5% - 2.5% (0.9%)
Other assets - MSRs42,022 Discounted cash flowOption adjusted spread6.0% - 9.0% (6.4%)
Constant prepayment rate or life speed0.0% - 80.0% (14.6%)
Cost to service$65 - $4,000 ($90)
Other assets - SBIC investments119,475 Transaction priceTransaction priceN/A
Nonrecurring fair value measurements:
Debt securities held to maturity$2,177 Discounted cash flowPrepayment rate13.7% - 14.7% (14.2%)
Default rate3.1% - 4.9% (4.0%)
Loss severity50.3% - 61.9% (56.1%)
Impaired loans484 Appraised valueAppraised value0.0% - 70.0% (9.7%)
OREO21,583 Appraised valueAppraised value8.0% (1)
(1)Represents discounts to appraised value for estimated costs to sell.
The following provides a description of the sensitivity of the valuation technique to changes in unobservable inputs for recurring fair value measurements.
Recurring Fair Value Measurements Using Significant Unobservable Inputs
Trading Account Assets – Interest-Only Strips
Significant unobservable inputs used in the valuation of the Company’s interest-only strips include default rates and prepayment assumptions. Significant increases in either of these inputs in isolation would result in significantly lower fair value measurements. Generally, a change in the assumption used for the probability of default is accompanied by a directionally opposite change in the assumption used for prepayment rates.
Interest Rate Contracts - Interest Rate Lock Commitments
Significant unobservable inputs used in the valuation of interest rate contracts are pull-through and cap grids. Increases or decreases in the pull-through or cap grids will have a corresponding impact in the value of interest rate contracts.
167

Other Assets - MSRs
The significant unobservable inputs used in the fair value measurement of MSRs are option-adjusted spreads, constant prepayment rate or life speed, and cost to service assumptions. The impact of prepayments and changes in the option-adjusted spread are based on a variety of underlying inputs. Increases or decreases to the underlying cash flow inputs will have a corresponding impact on the value of the MSR asset. The impact of the costs to service assumption will have a directionally opposite change in the fair value of the MSR asset.
Other Assets - SBIC Investments
The significant unobservable inputs used in the fair value measurement of SBIC Investments are initially based upon transaction price. Increases or decreases in valuation factors such as recent or proposed purchase or sale of debt or equity of the issuer, pricing by other dealers in similar securities, size of position held, liquidity of the market will have a corresponding impact in the value of SBIC investments.
Fair Value of Financial Instruments
The carrying amounts and estimated fair values, as well as the level within the fair value hierarchy, of the Company’s financial instruments are as follows:
December 31, 2020
Carrying AmountEstimated Fair ValueLevel 1Level 2Level 3
(In Thousands)
Financial Instruments:
Assets:
Cash and cash equivalents$14,607,908 $14,607,908 $14,607,908 $— $— 
Debt securities held to maturity10,552,123 10,809,461 1,404,868 8,837,070 567,523 
Loans65,559,767 64,459,914 — — 64,459,914 
Liabilities:
Deposits$85,858,381 $85,872,252 $— $85,872,252 $— 
FHLB and other borrowings3,548,492 3,489,951 — 3,489,951 — 
Federal funds purchased and securities sold under agreements to repurchase184,478 184,478 — 184,478 — 
December 31, 2019
Carrying AmountEstimated Fair ValueLevel 1Level 2Level 3
(In Thousands)
Financial Instruments:
Assets:
Cash and cash equivalents$6,938,698 $6,938,698 $6,938,698 $— $— 
Debt securities held to maturity6,797,046 6,921,158 1,340,448 4,912,399 668,311 
Loans63,946,857 60,869,662 — — 60,869,662 
Liabilities:
Deposits$74,985,283 $75,024,350 $— $75,024,350 $— 
FHLB and other borrowings3,690,044 3,721,949 — 3,721,949 — 
Federal funds purchased and securities sold under agreements to repurchase173,028 173,028 — 173,028 — 
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 December 31, 2017
 Carrying Amount Estimated Fair Value Level 1 Level 2 Level 3
 (In Thousands)
Financial Instruments:         
Assets:         
Cash and cash equivalents$4,082,826
 $4,082,826
 $4,082,826
 $
 $
Investment securities held to maturity1,046,093
 1,040,543
 
 
 1,040,543
Loans, net60,781,008
 57,906,982
 
 
 57,906,982
Liabilities:         
Deposits$69,256,313
 $69,302,597
 $
 $69,302,597
 $
FHLB and other borrowings3,959,930
 4,010,308
 
 4,010,308
 
Federal funds purchased and securities sold under agreements to repurchase19,591
 19,591
 
 19,591
 


 December 31, 2016
 Carrying Amount Estimated Fair Value Level 1 Level 2 Level 3
 (In Thousands)
Financial Instruments:         
Assets:         
Cash and cash equivalents$3,251,786
 $3,251,786
 $3,251,786
 $
 $
Investment securities held to maturity1,203,217
 1,182,009
 
 
 1,182,009
Loans, net59,222,970
 56,283,761
 
 
 56,283,761
Liabilities:         
Deposits$67,279,533
 $67,359,299
 $
 $67,359,299
 $
FHLB and other borrowings3,001,551
 3,001,836
 
 3,001,836
 
Federal funds purchased and securities sold under agreements to repurchase39,052
 39,052
 
 39,052
 
Other short-term borrowings50,000
 50,000
 
 50,000
 
The following methods and assumptions were used by the Company in estimating the fair value of its financial instruments not carried at fair value:
Cash and cash equivalents: Cash and cash equivalents have maturities of three months or less. Accordingly, the carrying amount approximates fair value. Because these amounts generally relate to either currency or highly liquid assets, these are considered a Level 1 measurement.
Investment securities held to maturity: The fair values of securities held to maturity are estimated using a discounted cash flow approach. The discounted cash flow model uses inputs such as estimated prepayment speed, loss rates, and default rates. They are considered a Level 3 measurement as the valuation employs significant unobservable inputs.
Loans: Loans are presented net of the allowance for loan losses and are valued using discounted cash flows. The discount rates used to determine the present value of these loans are based on current market interest rates for loans with similar credit risk and term. They are considered a Level 3 measurement as the valuation employs significant unobservable inputs.
Deposits: The fair values of demand deposits are equal to the carrying amounts. Demand deposits include noninterest bearing demand deposits, savings accounts, NOW accounts and money market demand accounts. Discounted cash flows have been used to value fixed rate term deposits. The discount rate used is based on interest rates currently being offered by the Company on comparable deposits as to amount and term. They are considered a Level 2 measurement as the valuation primarily employs observable inputs for similar instruments.
FHLB and other borrowings: The fair value of the Company’s fixed rate borrowings, which includes the Company’s Capital Securities, are estimated using discounted cash flows, based on the Company’s current incremental borrowing rates for similar types of borrowing arrangements. The carrying amount of the Company’s variable rate borrowings approximates fair value. As such, these borrowings are considered a Level 2 measurement as the valuation primarily employs observable inputs for similar instruments.
Federal fund purchased, securities sold under agreements to repurchase and short-term borrowings: The carrying amounts of federal funds purchased, securities sold under agreements to repurchase and other short-term borrowings approximates fair value. They are therefore considered a Level 2 measurement.

(21)(20) Supplemental Disclosure for Statement of Cash Flows
The following table presents the Company’s noncash investing and financing activities.
Years Ended December 31,
202020192018
(In Thousands)
Supplemental disclosures of cash flow information:
Interest paid$546,802 $955,655 $592,747 
Net income taxes paid120,584 111,688 146,016 
Supplemental schedule of noncash activities:
Transfer of loans and loans held for sale to OREO$7,623 $34,327 $22,908 
Transfer of loans to loans held for sale1,196,883 
Transfer of available for sale debt securities to held to maturity debt securities1,017,275 
The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the Company’s Consolidated Balance Sheets that sum to the total of the same such amounts shown in the Company's Consolidated Statements of Cash Flows.
Years Ended December 31,
202020192018
(In Thousands)
Cash and cash equivalents$14,607,908 $6,938,698 $3,332,626 
Restricted cash in other assets337,487 217,991 168,754 
Total cash, cash equivalents and restricted cash shown in the statement of cash flows$14,945,395 $7,156,689 $3,501,380 
Restricted cash primarily represents cash collateral related to the Company's derivatives as well as amounts restricted for regulatory purposes related to BSI and BBVA Transfer Holdings, Inc. Restricted cash is included in other assets on the Company’s Consolidated Balance Sheets.
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Supplemental disclosures of cash flow information:     
Interest paid$458,660
 $460,766
 $405,548
Net income taxes paid164,875
 163,917
 273,578
Supplemental schedule of noncash investing and financing activities:     
Transfer of loans and loans held for sale to OREO$28,986
 $26,235
 $20,781
Transfer of loans to loans held for sale
 828,910
 906,857
Transfer of loans held for sale to loans
 
 511,400
Issuance of restricted stock, net of cancellations(689) (1,686) 2,595
Business combinations:     
Assets acquired$
 $
 $14,327
Liabilities assumed
 
 977

(22)(21) Segment Information
The Company's operating segments are based on the Company's lines of business. Each line of business is a strategic unit that serves a particular group of customers with certain common characteristics by offering various products and services. The segment results include certain overhead allocations and intercompany transactions. All intercompany transactions have been eliminated to determine the consolidated balances. The Company operates primarily in the United States, and, accordingly, the geographic distribution of revenue and assets is not significant. There are no individual customers whose revenues exceeded 10% of consolidated revenue.
During the fourth quarter of 2017, the Company reorganized its segment reporting structure. As a result of this reorganization the Consumer and Commercial Banking segment was divided into two operating segments: (1) Commercial Banking and Wealth and (2) Retail Banking. At December 31, 2017,2020, the Company’s operating segments consisted of Commercial Banking and Wealth, Retail Banking, Corporate and Investment Banking, and Treasury.


The Commercial Banking and Wealth segment serves the Company’s commercial customers through its wide array of banking and investment services to businesses in the Company’s markets. The segment also provides private banking and wealth management services to high net worth individuals, including specialized investment portfolio management, traditional credit products, traditional trust and estate services, investment advisory services, financial counseling and customized services to companies and their employees. The Commercial Banking and Wealth segment also supports its commercial customers with capabilities in treasury management, accounts receivable purchasing, asset-based lending, international services, andas well as insurance and interest rate protection and investment products. The Commercial Banking and Wealth segment is also responsible for the Company's small business customers and indirect automobile portfolio.


The Retail Banking segment serves the Company’s consumer customers through its full-service banking centers, private client offices throughout the U.S., and alternative delivery channels such as internet, mobile, ATMs and
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telephone banking. The Retail Banking segment provides individuals with comprehensive products and services including home mortgages, consumer loans, credit and debit cards, and deposit accounts.
The Corporate and Investment Banking segment is responsible for providing a wide array of banking and investment services to corporate and institutional clients. In addition to traditional credit and deposit products, the Corporate and Investment Banking segment also supports its customers with capabilities in treasury management, accounts receivable purchasing, asset-based lending, foreign-exchange and international services, and interest rate protection and investment products.

The Treasury segment's primary function is to manage the liquidity and funding positions of the Company, the interest rate sensitivity of the Company's balance sheet and the investment securities portfolio.
Corporate Support and Other includes activities that are not directly attributable to the operating segments, such as, the activities of the Parent and corporate support functions that are not directly attributable to a strategic business segment, as well as the elimination of intercompany transactions. Goodwill impairment is also presented within Corporate Support and Other as the Company does not allocate goodwill impairment to the related segments in the Company's internal profitability reporting system. Corporate Support and Other also includes the activities associated with Simple.
The following table presents the segment information for the Company’s segments.
December 31, 2020
Commercial Banking and WealthRetail BankingCorporate and Investment BankingTreasuryCorporate Support and OtherConsolidated
(In Thousands)
Net interest income (expense)$989,897 $1,028,976 $115,484 $146,031 $230,136 $2,510,524 
Allocated provision (credit) for loan losses362,195 251,679 136,741 1,909 213,605 966,129 
Noninterest income255,322 491,789 212,752 39,897 192,912 1,192,672 
Noninterest expense662,293 1,207,219 184,535 18,837 2,488,834 4,561,718 
Net income (loss) before income tax expense (benefit)220,731 61,867 6,960 165,182 (2,279,391)(1,824,651)
Income tax expense (benefit)46,353 12,992 1,462 34,688 (58,482)37,013 
Net income (loss)174,378 48,875 5,498 130,494 (2,220,909)(1,861,664)
Less: net income attributable to noncontrolling interests328 1,589 130 2,047 
Net income (loss) attributable to BBVA USA Bancshares, Inc.$174,050 $48,875 $5,498 $128,905 $(2,221,039)$(1,863,711)
Average total assets$43,427,195 $18,414,003 $8,056,713 $25,868,006 $6,242,217 $102,008,134 
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December 31, 2019
December 31, 2017Commercial Banking and WealthRetail BankingCorporate and Investment BankingTreasuryCorporate Support and OtherConsolidated
Commercial Banking and Wealth Retail Banking Corporate and Investment Banking Treasury Corporate Support and Other Consolidated(In Thousands)
(In Thousands)
Net interest income$1,114,619
 $947,687
 $158,000
 $26,753
 $83,108
 $2,330,167
Allocated provision for loan losses70,748
 171,949
 6,906
 
 38,090
 287,693
Net interest income (expense)Net interest income (expense)$1,144,144 $1,275,436 $124,992 $(112,085)$174,546 $2,607,033 
Allocated provision (credit) for loan lossesAllocated provision (credit) for loan losses212,038 305,788 39,753 (693)40,558 597,444 
Noninterest income209,261
 457,216
 195,434
 12,074
 171,990
 1,045,975
Noninterest income243,517 485,052 160,302 45,107 201,966 1,135,944 
Noninterest expense632,824
 1,164,927
 148,754
 24,921
 340,161
 2,311,587
Noninterest expense650,622 1,224,665 156,328 20,487 813,978 2,866,080 
Net income (loss) before income tax expense (benefit)620,308
 68,027
 197,774
 13,906
 (123,153) 776,862
Net income (loss) before income tax expense (benefit)525,001 230,035 89,213 (86,772)(478,024)279,453 
Income tax expense217,108
 23,809
 69,221
 4,867
 1,071
 316,076
Income tax expense (benefit)Income tax expense (benefit)110,250 48,307 18,735 (18,222)(33,024)126,046 
Net income (loss)403,200
 44,218
 128,553
 9,039
 (124,224) 460,786
Net income (loss)414,751 181,728 70,478 (68,550)(445,000)153,407 
Less: net income attributable to noncontrolling interests299
 
 
 1,685
 21
 2,005
Net income (loss) attributable to BBVA Compass Bancshares, Inc.$402,901
 $44,218
 $128,553
 $7,354
 $(124,245) $458,781
Less: net income (loss) attributable to noncontrolling interestsLess: net income (loss) attributable to noncontrolling interests547 1,624 161 2,332 
Net income (loss) attributable to BBVA USA Bancshares, Inc.Net income (loss) attributable to BBVA USA Bancshares, Inc.$414,204 $181,728 $70,478 $(70,174)$(445,161)$151,075 
Average total assets$35,874,760
 $18,084,514
 $10,072,542
 $15,475,862
 $7,850,620
 $87,358,298
Average total assets$40,127,445 $18,858,148 $7,773,995 $19,156,849 $8,376,985 $94,293,422 
December 31, 2018
Commercial Banking and WealthRetail BankingCorporate and Investment BankingTreasuryCorporate Support and OtherConsolidated
(In Thousands)
Net interest income (expense)$1,367,512 $1,460,880 $189,074 $(71,823)$(339,065)$2,606,578 
Allocated provision for loan losses71,136 220,296 (57,700)(1,177)132,865 365,420 
Noninterest income236,877 451,614 159,991 20,123 188,304 1,056,909 
Noninterest expense657,146 1,171,189 155,404 22,809 343,412 2,349,960 
Net income (loss) before income tax expense (benefit)876,107 521,009 251,361 (73,332)(627,038)948,107 
Income tax expense (benefit)183,982 109,412 52,786 (15,400)(146,102)184,678 
Net income (loss)692,125 411,597 198,575 (57,932)(480,936)763,429 
Less: net income attributable to noncontrolling interests358 1,655 (32)1,981 
Net income (loss) attributable to BBVA USA Bancshares, Inc.$691,767 $411,597 $198,575 $(59,587)$(480,904)$761,448 
Average total assets$38,841,832 $18,448,639 $8,295,416 $16,173,962 $7,816,188 $89,576,037 
 December 31, 2016
 Commercial Banking and Wealth Retail Banking Corporate and Investment Banking Treasury Corporate Support and Other Consolidated
 (In Thousands)
Net interest income (expense)$1,140,639
 $905,460
 $158,347
 $(14,257) $(122,508) $2,067,681
Allocated provision for loan losses124,054
 96,428
 56,963
 
 25,144
 302,589
Noninterest income204,387
 457,975
 187,782
 54,228
 151,602
 1,055,974
Noninterest expense629,931
 1,148,818
 181,635
 21,096
 322,042
 2,303,522
Net income (loss) before income tax expense (benefit)591,041
 118,189
 107,531
 18,875
 (318,092) 517,544
Income tax expense (benefit)206,865
 41,366
 37,636
 6,606
 (146,452) 146,021
Net income (loss)384,176
 76,823
 69,895
 12,269
 (171,640) 371,523
Less: net income attributable to noncontrolling interests310
 
 
 1,713
 (13) 2,010
Net income (loss) attributable to BBVA Compass Bancshares, Inc.$383,866
 $76,823
 $69,895
 $10,556
 $(171,627) $369,513
Average total assets$36,499,711
 $17,513,245
 $13,332,010
 $16,220,449
 $7,498,945
 $91,064,360

 December 31, 2015
 Commercial Banking and Wealth Retail Banking Corporate and Investment Banking Treasury Corporate Support and Other Consolidated
 (In Thousands)
Net interest income (expense)$1,025,130
 $828,335
 $173,840
 $24,221
 $(38,549) $2,012,977
Allocated provision for loan losses88,882
 46,636
 58,337
 
 (217) 193,638
Noninterest income204,956
 469,430
 165,656
 91,439
 147,893
 1,079,374
Noninterest expense594,582
 1,143,441
 159,524
 20,119
 297,187
 2,214,853
Net income (loss) before income tax expense (benefit)546,622
 107,688
 121,635
 95,541
 (187,626) 683,860
Income tax expense (benefit)191,318
 37,691
 42,572
 33,439
 (128,518) 176,502
Net income (loss)355,304
 69,997
 79,063
 62,102
 (59,108) 507,358
Less: net income attributable to noncontrolling interests488
 
 
 1,740
 
 2,228
Net income (loss) attributable to BBVA Compass Bancshares, Inc.$354,816
 $69,997
 $79,063
 $60,362
 $(59,108) $505,130
Average total assets$35,000,182
 $17,845,225
 $13,901,379
 $14,520,289
 $7,122,104
 $88,389,179
Results of the Company’s business segments are based on the Company’s lines of business and internal management accounting policies that have been developed to reflect the underlying economics of the business.
The financial information presented was derived from the internal profitability reporting system used by management to monitor and manage the financial performance of the Company. This information is based on internal management accounting policies that have been developed to reflect the underlying economics of the businesses. These policies address the methodologies applied and include policies related to funds transfer pricing, cost allocations and capital allocations.
Funds transfer pricing was used in the determination of net interest income earned primarily on loans and deposits. The method employed for funds transfer pricing is a matched funding concept whereby lines of business which are fund providers are credited and those that are fund users are charged based on maturity, prepayment and/or repricing characteristics applied on an instrument level. Provision for loan losses is allocated to each segment based on internal management accounting policies for the allowance for loan losses and the related provision which differs from the policies for consolidated purposes. The difference between the consolidated provision for loan losses and the segments' provision for loan losses is reflected in Corporate Support and Other. Costs for centrally
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managed operations are generally allocated to the lines of business based on the utilization of services provided or other appropriate indicators. Revenue is recorded in the business segment responsible for the related product or service. Fee sharing is recorded to allocate portions of such revenue to other business segments involved in selling to, or providing services to, customers. Results of operations for the business segments reflect these fee sharing allocations. Capital is allocated to the lines of business based upon the underlying risks in each business considering economic and regulatory capital standards.
The development and application of these methodologies is a dynamic process. Accordingly, prior period financial results have been revised to reflect management accounting enhancements and changes in the Company's organizational structure. The 2016Unless noted otherwise, the 2019 and 20152018 segment information has been revised to conform to the 20172020 presentation. In addition, unlike financial accounting, there is no authoritative literature for management accounting similar to U.S. GAAP. Consequently, reported results are not necessarily comparable with those presented by other financial institutions.

(22) Revenue from Contracts with Customers
The following tables depict the disaggregation of revenue according to revenue type and segment.
Year Ended December 31, 2020
Commercial Banking and WealthRetail BankingCorporate and Investment BankingTreasury, Corporate Support and OtherTotal
(In Thousands)
Service charges on deposit accounts$54,126 $158,350 $7,307 $$219,783 
Card and merchant processing fees34,412 117,948 39,736 192,096 
Investment services sales fees112,243 112,243 
Money transfer income106,564 106,564 
Investment banking and advisory fees138,096 138,096 
Asset management fees48,101 48,101 
248,882 276,298 145,403 146,300 816,883 
Other revenues (1)6,440 215,491 67,349 86,509 375,789 
Total noninterest income$255,322 $491,789 $212,752 $232,809 $1,192,672 
(1) Other revenues primarily relate to revenues not derived from contracts with customers.
Year Ended December 31, 2019
Commercial Banking and WealthRetail BankingCorporate and Investment BankingTreasury, Corporate Support and OtherTotal
(In Thousands)
Service charges on deposit accounts$50,600 $192,888 $6,879 $$250,367 
Card and merchant processing fees36,666 122,316 38,565 197,547 
Investment services sales fees115,446 115,446 
Money transfer income99,144 99,144 
Investment banking and advisory fees83,659 83,659 
Asset management fees45,571 45,571 
248,283 315,204 90,538 137,709 791,734 
Other revenues (1)(4,766)169,848 69,764 109,364 344,210 
Total noninterest income$243,517 $485,052 $160,302 $247,073 $1,135,944 
(1) Other revenues primarily relate to revenues not derived from contracts with customers.
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Year Ended December 31, 2018
Commercial Banking and WealthRetail BankingCorporate and Investment BankingTreasury, Corporate Support and OtherTotal
(In Thousands)
Service charges on deposit accounts$46,497 $183,336 $6,840 $$236,673 
Card and merchant processing fees29,433 110,010 35,484 174,927 
Investment services sales fees112,652 112,652 
Money transfer income91,681 91,681 
Investment banking and advisory fees77,684 77,684 
Asset management fees43,811 43,811 
232,393 293,346 84,524 127,165 737,428 
Other revenues (1)4,484 158,268 75,467 81,262 319,481 
Total noninterest income$236,877 $451,614 $159,991 $208,427 $1,056,909 
(1) Other revenues primarily relate to revenues not derived from contracts with customers.
(23)Parent Company Financial Statements
The condensed financial information for BBVA CompassUSA Bancshares, Inc. (Parent company only) is presented as follows:

Parent Company
Balance Sheets
December 31,
20202019
(In Thousands)
Assets:
Cash and cash equivalents$180,863 $217,765 
Debt securities available for sale250,000 250,000 
Investments in subsidiaries:
Banks10,659,689 12,428,503 
Non-banks579,401 460,264 
Other assets75,731 73,663 
Total assets$11,745,684 $13,430,195 
Liabilities and Shareholder’s Equity:
Accrued expenses and other liabilities$83,820 $73,062 
Shareholder’s equity11,661,864 13,357,133 
Total liabilities and shareholder’s equity$11,745,684 $13,430,195 

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Parent Company
Balance Sheets
 December 31,
 2017 2016
 (In Thousands)
Assets:   
Cash and cash equivalents$276,223
 $222,314
Investment securities available for sale209,458
 200,045
Investments in subsidiaries:
 
Banks12,092,248
 12,096,195
Non-banks395,806
 288,900
Other assets52,943
 48,900
Total assets$13,026,678
 $12,856,354
Liabilities and Shareholder’s Equity:   
Accrued expenses and other liabilities$42,429
 $134,668
Shareholder’s equity12,984,249
 12,721,686
Total liabilities and shareholder’s equity$13,026,678
 $12,856,354
Parent Company
Statements of Income
Years Ended December 31,
202020192018
(In Thousands)
Income:
Dividends from banking subsidiaries$$445,000 $305,000 
Dividends from non-bank subsidiaries13,356 
Other16,443 5,320 7,731 
Total income16,443 463,676 312,731 
Expense:
Salaries and employee benefits5,380 994 3,980 
Other8,312 12,840 8,781 
Total expense13,692 13,834 12,761 
Income before income tax benefit and equity in undistributed earnings of subsidiaries2,751 449,842 299,970 
Income tax expense (benefit)5,946 2,215 (1,255)
(Loss) income before equity in undistributed earnings of subsidiaries(3,195)447,627 301,225 
Equity in undistributed (losses) earnings of subsidiaries(1,860,516)(296,552)460,223 
Net (loss) income$(1,863,711)$151,075 $761,448 
Other comprehensive income (1)330,177 221,212 10,570 
Comprehensive (loss) income$(1,533,534)$372,287 $772,018 
(1)See Consolidated Statement of Comprehensive Income detail.
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Parent Company
Statements of Income
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Income:     
Dividends from banking subsidiaries$400,000
 $270,000
 $101,000
Dividends from non-bank subsidiaries112
 110
 20,098
Other6,333
 2,743
 318
Total income406,445
 272,853
 121,416
Expense:     
Salaries and employee benefits3,898
 1,877
 
Other10,603
 12,521
 8,927
Total expense14,501
 14,398
 8,927
Income before income tax benefit and equity in undistributed earnings of subsidiaries391,944
 258,455
 112,489
Income tax benefit(979) (5,028) (3,866)
Income before equity in undistributed earnings of subsidiaries392,923
 263,483
 116,355
Equity in undistributed earnings of subsidiaries65,858
 106,030
 388,775
Net income$458,781
 $369,513
 $505,130
Other comprehensive loss (1)(29,153) (68,916) (47,474)
Comprehensive income$429,628
 $300,597
 $457,656
(1)See Consolidated Statement of Comprehensive Income detail.

Parent Company
Statements of Cash Flows
Years Ended December 31,
202020192018
(In Thousands)
Operating Activities:
Net (loss) income$(1,863,711)$151,075 $761,448 
Adjustments to reconcile net income to cash provided by operations:
Depreciation1,272 1,229 1,257 
Equity in undistributed losses (earnings) of subsidiaries1,860,516 296,552 (460,223)
Increase in other assets(3,470)(6,050)(878)
Increase in accrued expenses and other liabilities10,758 8,960 4,085 
Net cash provided by operating activities5,365 451,766 305,689 
Investing Activities:
Purchases of debt securities available for sale(2,999,875)(3,493,942)(2,194,278)
Sales and maturities of debt securities available for sale3,000,000 3,495,000 2,155,000 
Purchase of premises and equipment(377)(3)
Contributions to subsidiaries(30,870)28,677 (31,109)
Net cash (used in) provided by investing activities(30,745)29,358 (70,390)
Financing Activities:
Capital contribution from parent3,073 
Vesting of restricted stock(2,914)(712)
Issuance of common stock802 
Dividends paid(14,595)(500,010)(272,047)
Net cash used in financing activities(11,522)(502,122)(272,759)
Net decrease in cash, cash equivalents and restricted cash(36,902)(20,998)(37,460)
Cash, cash equivalents and restricted cash at beginning of year217,765 238,763 276,223 
Cash, cash equivalents and restricted cash at end of year$180,863 $217,765 $238,763 

Parent Company
Statements of Cash Flows
 Years Ended December 31,
 2017 2016 2015
 (In Thousands)
Operating Activities:     
Net income$458,781
 $369,513
 $505,130
Adjustments to reconcile net income to cash provided by operations:     
Amortization of stock based compensation
 3,947
 4,128
Depreciation1,272
 68
 54
Equity in undistributed earnings of subsidiaries(65,858) (106,030) (388,775)
Increase in other assets(3,827) (2,723) (2,832)
Increase in accrued expenses and other liabilities11,406
 5,823
 3,202
Net cash provided by operating activities401,774
 270,598
 120,907
Investing Activities:     
Purchases of investment securities available for sale(99,991) (311,441) (100,024)
Sales and maturities of investment securities available for sale90,000
 210,000
 
Purchase of premises and equipment(955) (8,732) (182)
Contributions to subsidiaries(69,317) (24,746) 
Net cash used in investing activities(80,263) (134,919) (100,206)
Financing Activities:     
Repayment of other borrowings(100,537) 
 
Vesting of restricted stock(1,530) (1,744) (3,603)
Restricted stock grants retained to cover taxes(689) (630) (3,016)
Issuance of preferred stock
 
 229,475
Dividends paid(164,846) (175,699) (115,000)
Net cash (used in) provided by financing activities(267,602) (178,073) 107,856
Net increase (decrease) in cash and cash equivalents53,909
 (42,394) 128,557
Cash and cash equivalents at beginning of year222,314
 264,708
 136,151
Cash and cash equivalents at end of year$276,223
 $222,314
 $264,708

(24) Related Party Transactions
The Company enters into various contracts with BBVA that affect the Company’s business and operations. The following discloses the significant transactions between the Company and BBVA during 2017, 20162020, 2019 and 2015.2018.
The Company believes all of the transactions entered into between the Company and BBVA were transacted on terms that were no more or less beneficial to the Company than similar transactions entered into with unrelated market participants, including interest rates and transaction costs. The Company foresees executing similar transactions with BBVA in the future.

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Derivatives
The Company has entered into various derivative contracts as noted below with BBVA as the upstream counterparty. The total notional amount of outstanding derivative contracts between the Company and BBVA are $4.8$3.2 billion and $5.2$3.4 billion as of December December��31, 20172020 and 2016,2019, respectively. The net fair value of outstanding derivative contracts between the Company and BBVA are detailed below.
December 31,December 31,
2017 201620202019
(In Thousands)(In Thousands)
Derivative contracts: Derivative contracts:
Fair value hedges$(15,991) $(14,225)Fair value hedges$(748)$(354)
Cash flow hedges(144) (380)Cash flow hedges(19)102 
Free-standing derivative instruments not designated as hedging instruments7,777
 (14,326)Free-standing derivative instruments not designated as hedging instruments(44,958)(9,688)
Securities Purchased Under Agreements to Resell/Securities Sold Under Agreements to Repurchase
The Company enters into agreements with BBVA as the counterparty under which it purchases/sells securities subject to an obligation to resell/repurchase the same or similar securities. The following represents the amount of securities purchased under agreements to resell and securities sold under agreements to repurchase where BBVA is the counterparty.
December 31,December 31,
2017 201620202019
(In Thousands)(In Thousands)
Securities purchased under agreements to resell$
 $8,330
Securities purchased under agreements to resell$186,568 $178,914 
Securities sold under agreements to repurchase17,881
 23,397
Securities sold under agreements to repurchase6,426 16,596 
Borrowings
BSI, a wholly owned subsidiary of the Company, had a $420 million revolving note and cash subordination agreement with BBVA that was executed on March 16, 2012 with an original maturity date of March 16, 2018. On March 16, 2017, the agreement was amended to increase the available amount to $450 million and the maturity date was extended to March 16, 2023. BSI also had a $150 million line of credit with BBVA that was initiated on August 1, 2014. This agreement was terminated on July 13, 2017. On March 16, 2017, BSI entered into an uncommitted demand facility agreement with BBVA for a revolving loan facility up to $1 billion to be used for trade settlement purposes. BSI has not drawn against this facility in 2017.2020. At both December 31, 20172020 and December 31, 2019 there was no amount outstanding under the revolving note and cash subordination agreement. At December 31, 2016 there was $50 million outstanding on the line of credit agreement and no0 amount outstanding under the revolving note and cash subordination agreement. Interest expense related to these agreements was $931$99 thousand, $3.1 million,$50 thousand, and $2.3 million$309 thousand for the years ended December 31, 2017, 20162020, 2019 and 2015,2018, respectively, and are included in interest on other short term borrowings within the Company's Consolidated Statements of Income.
Service and Referral Agreements
The Company and its affiliates entered into or were subject to various service and referral agreements with BBVA and its affiliates. Each of the agreements was done in the ordinary course of business and on market terms. Income associated with these agreements was $45.0$17.7 million, $27.2$30.1 million, and $21.7$49.7 million for the years ended December 31, 2017, 20162020, 2019 and 2015,2018, respectively, and is recorded as a component of noninterest income within the Company's Consolidated Statements of Income. Expenses associated with these agreements were $28.5$48.9 million, $23.7$38.6 million, and $25.4$31.5 million for the years ended December 31, 2017, 20162020, 2019 and 2015,2018, respectively, and are recorded as a component of noninterest expense within the Company's Consolidated Statements of Income.

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Series A Preferred Stock
BBVA is the sole holder of the Series A Preferred Stock that the Company issued in December 2015. At both December 31, 20172020 and 2016,2019, the carrying amount of the Series A Preferred Stock was approximately $229 million. During the years ended December 31, 20172020 and 2016,2019, the Company paid $14.8$14.6 million and $13.7$18.0 million, respectively, of preferred stock dividends to BBVA.
Loan Sales to Related Parties
During the year ended December 31, 2016,2019, the Company transferred to loans held for sale and subsequently sold approximately $444 million$1.2 billion of commercial loans to BBVA, andS.A. New York Branch. The Company recognized a gain on the sale of $1.5these loans of $778 thousand.
During the year ended December 31, 2018, the Company sold, without recourse, loans of approximately $165 million that was recorded as a componentto BBVA, S.A. New York Branch. The sale resulted in 0 gain or loss.
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Table of other noninterest income within the Company's Consolidated Statements of Income.Contents

Item 9.    Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Item 9.
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Not Applicable.
Item 9A.    Controls and Procedures
Disclosure Controls and Procedures.
The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in the Company’s reports under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to management, including the Company’s Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.
Management of the Company, with the participation of its Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the Company’s disclosure controls and procedures. Based on their evaluation, as of the end of the period covered by this Annual Report on Form 10-K, the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) were effective.
Management’s Annual Report on Internal Control Over Financial Reporting.
Management of the Company is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Exchange Act Rule 13a-15(f).
The Company’s internal control over financial reporting is a process affected by those charged with governance, management, and other personnel designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America. The Company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the Company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States of America, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the Company’s assets that could have a material effect on the financial statements.
Because of inherent limitations in any internal control, no matter how well designed, misstatements due to error or fraud may occur and not be detected, including the possibility of the circumvention or overriding of controls. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Management assessed the effectiveness of the Company’s internal control over financial reporting as of December 31, 20172020 based on the framework set forth by the Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control - Integrated Framework (2013). Based on that assessment, management concluded that, as of December 31, 2017,2020, the Company’s internal control over financial reporting is effective based on the criteria established in Internal Control - Integrated Framework (2013).
KPMG LLP, an independent registered public accounting firm, has audited the consolidated financial statements included in this Annual Report on Form 10-K and has issued a report on the effectiveness of our internal control over financial reporting, which report is included in 'Part"Part II - Item 8. Financial Statements and Supplementary Data" of this Report.
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Table of Contents
Changes In Internal Control Over Financial Reporting.
There have been no changes in the Company’s internal controls over financial reporting during the most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

Item 9B.    Other Information
Not Applicable.

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Table of Contents
Part III
Item 10.
Item 10.    Directors, Executive Officers and Corporate Governance
Information for this item is not required as the Company is filing this Annual Report on Form 10-K with a reduced disclosure format. See "Explanatory Note."
Item 11.
Executive Compensation
Information for this item is not required as the Company is filing this Annual Report on Form 10-K with a reduced disclosure format. See "Explanatory Note."
Item 12.
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Information for this item is not required as the Company is filing this Annual Report on Form 10-K with a reduced disclosure format. See "Explanatory Note."
Item 13.
Certain Relationships and Related Transactions, and Director Independence
Item 11.    Executive Compensation
Information for this item is not required as the Company is filing this Annual Report on Form 10-K with a reduced disclosure format. See "Explanatory Note."
Item 14.
Item 12.    Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Information for this item is not required as the Company is filing this Annual Report on Form 10-K with a reduced disclosure format. See "Explanatory Note."
Item 13.    Certain Relationships and Related Transactions, and Director Independence
Information for this item is not required as the Company is filing this Annual Report on Form 10-K with a reduced disclosure format. See "Explanatory Note."
Item 14.    Principal Accounting Fees and Services
For the yearyears ended December 31, 20172020 and 2019, professional services were performed by KPMG, LLP. The following table sets forth the aggregate fees paid to KPMG LLP by the Company.
Years Ended December 31,
20202019
Audit fees (1)$4,619,785 $5,299,765 
Audit related fees (2)185,778 270,015 
Tax fees (3)— — 
All other fees— — 
Total fees$4,805,563 $5,569,780 
  Year Ended December 31,
  2017
Audit fees (1) $4,654,765
Audit related fees (2) 270,015
Tax fees (3) 
All other fees 
Total fees $4,924,780
(1)(1)Audit fees are fees for professional services rendered for audits of the Company's financial statements, SEC regulatory filings, and services that are normally provided by KPMG LLP in connection with statutory and regulatory filings or engagements.
(2)Audit related fees generally include fees associated with reports pursuant to service organization examinations, employee benefit plan audits, and other compliance reports.
(3)Tax fees include fees associated with tax compliance services, tax advice and tax planning.

For the year ended December 31, 2016, professional services were performedrendered for audits of the Company's financial statements, SEC regulatory filings, and services that are normally provided by Deloitte & Touche LLP. The following table sets forth the aggregateKPMG LLP in connection with statutory and regulatory filings or engagements.
(2)Audit related fees paidgenerally include fees associated with reports pursuant to Deloitte & Touche LLP by the Company.service organization examinations, employee benefit plan audits, and other compliance reports.
(3)Tax fees include fees associated with tax compliance services, tax advice and tax planning.


180

  Year Ended December 31,
  2016
Audit fees (1) $4,814,664
Audit related fees (2) 244,289
Tax fees (3) 55,851
All other fees 
Total fees $5,114,804
Table of Contents
(1)Audit fees are fees for professional services rendered for audits of the Company's financial statements, SEC regulatory filings, employee benefit plan audits, and services that are normally provided by Deloitte & Touche LLP in connection with statutory and regulatory filings or engagements.
(2)Audit related fees generally include fees associated with reports pursuant to service organization examinations and other compliance reports.
(3)Tax fees include fees associated with tax compliance services, tax advice and tax planning.

Pre-approval of Services by the Independent Registered Public Accounting Firm
Under the terms of its charter, the Audit and Compliance Committee of the Board of Directors (the “Audit Committee”) must approve all audit services and permitted non-audit services to be provided by the independent registered public accounting firm for the Company, either before the firm is engaged to render such services or pursuant to pre-approval policies and procedures established by the Audit Committee, subject to a de minimis exception for non-audit services that are approved by the Audit Committee prior to the completion of the audit and otherwise in accordance with the terms of applicable SEC rules. The de minimis exception waives the pre-approval requirements for non-audit services provided that such services: (1) do not aggregate to more than five percent of total revenues paid by the Corporation to its independent registered public accountant in the fiscal year when services are provided, (2) were not recognized as non-audit services at the time of the engagement, and (3) are promptly brought to the attention of the Audit Committee and approved prior to the completion of the audit by the Audit Committee or one or more designated representatives. Between meetings of the Audit Committee, the authority to pre-approve such services is delegated to the Chairperson of the Audit Committee. The Audit Committee may also delegate to one or more of its members the authority to grant pre-approvals of such services. The decisions of the Chairperson or any designee to pre-approve any audit or permitted non-audit service must be presented to the Audit Committee at its next scheduled meeting. In 2017, all
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Table of the non-audit services provided by the Company’s independent registered public accounting firm were approved by the Audit Committee.Contents

Part IV
Item 15.
Exhibits, Financial Statement Schedules
Item 15.    Exhibits, Financial Statement Schedules
(1)Financial Statements
(1)Financial Statements
See Item 8.
(2)Financial Statement Schedules
(2)Financial Statement Schedules
None
(3)Exhibits
(3)Exhibits
See the Exhibit Index below.
Exhibit NumberDescription of Documents
Exhibit NumberDescription of Documents
3.1
Second Amended and Restated Certificate of Formation of the Company, reflecting name change to BBVA CompassUSA Bancshares, Inc., (incorporated herein by reference to Exhibit 3.1 of the Company's Current Report on Form 8-K (file no. 000-55106), filed with the Commission on April 13, 2015 File No. 0-55106 and as amended by the Certificate of Preferences and Rights of the Floating Non-Cumulative Perpetual Preferred Stock, Series A incorporated herein by reference to Exhibit 3.1 of the Company’s Current Report on Form 8-K filed with the Commission on December 3, 2015, File No. 0-55106)June 10, 2019).
Bylaws of BBVA CompassUSA Bancshares, Inc. (incorporated herein by reference to Exhibit 3.2 of the Company’s Registration Statement on Form 10 filed with the Commission on November 22, 2013, File No. 0-55106).
Description of Securities Registered Under Section 12 of the Securities Exchange Act of 1934.
Consent of KPMG LLP, Independent Registered Public Accounting Firm.
Consent of Deloitte & Touche LLP, Independent Registered Public Accounting Firm.
Certification by the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification by the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification by the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
Certification by the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.1Interactive Data File.
Certain instruments defining rights of holders of long-term debt of the Company and its subsidiaries constituting less than 10% of the Company’s total assets are not filed herewith pursuant to Item 601(b)(4)(iii)(A) of Regulation S-K. At the SEC’s request, the Company agrees to furnish the SEC a copy of any such agreement.
Item 16.10-K Summary
Item 16.    10-K Summary
None.

182


SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Date: February 28, 201825, 2021BBVA CompassUSA Bancshares, Inc.
By:/s/ Kirk P. Pressley
Name:Kirk P. Pressley
Title:Senior Executive Vice President, Chief Financial Officer and Duly Authorized Officer


Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
SignatureTitleDate
/s/ Javier Rodriguez SolerDirector, President and Chief Executive Officer (principal executive officer)February 25, 2021
Javier Rodriguez Soler
SignatureTitleDate
/s/ Onur GençDirector, President and Chief Executive Officer (principal executive officer)February 28, 2018
Onur Genç
/s/ Kirk P. PressleySenior Executive Vice President and Chief Financial Officer (principal financial officer)February 28, 201825, 2021
Kirk P. Pressley
/s/ Jonathan W. PenningtonExecutive Vice President and Controller (principal accounting officer)February 28, 2018
Jonathan W. Pennington
/s/ J. Terry StrangeDirector, Chairman of the Board of DirectorsFebruary 28, 2018
J. Terry Strange
/s/ William C. HelmsDirector, Vice Chairman of the Board of DirectorsFebruary 28, 2018
William C. Helms
/s/ Eduardo Aguirre, Jr.DirectorFebruary 28, 2018
Eduardo Aguirre, Jr.
/s/ Shelaghmichael C. BrownDirectorFebruary 28, 2018
Shelaghmichael C. Brown

/s/ Fernando Gutiérrez JunqueraJonathan W. PenningtonDirectorExecutive Vice President and Controller (principal accounting officer)February 28, 201825, 2021
Fernando Gutiérrez JunqueraJonathan W. Pennington
/s/ Charles E. McMahenJ. Terry StrangeDirector, Chairman of the Board of DirectorsFebruary 28, 201825, 2021
Charles E. McMahenJ. Terry Strange
/s/ William C. HelmsDirector, Vice Chairman of the Board of DirectorsFebruary 25, 2021
William C. Helms
/s/ Eduardo Aguirre, Jr.DirectorFebruary 25, 2021
Eduardo Aguirre, Jr.
/s/ Carin Marcy BarthDirectorFebruary 25, 2021
Carin Marcy Barth
183

/s/ Shelaghmichael C. BrownDirectorFebruary 25, 2021
Shelaghmichael C. Brown
/s/ Onur GençDirectorFebruary 25, 2021
Onur Genç
/s/ Juan AsúaDirectorFebruary 25, 2021
Juan Asúa
/s/ Jorge Sáenz-AzcúnagaDirectorFebruary 28, 201825, 2021
Jorge Sáenz-Azcúnaga
/s/ Guillermo F. TreviñoDirectorFebruary 28, 2018
Guillermo F. Treviño
/s/ Lee Quincy VardamanDirectorFebruary 28, 201825, 2021
Lee Quincy Vardaman
/s/ Mario Max YzaguirreDirectorFebruary 28, 201825, 2021
Mario Max Yzaguirre




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