Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

 
FORM 10-K
 

Annual report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934
For the fiscal year ended December 31, 20112012
Commission file number 1-10312
 

SYNOVUS FINANCIAL CORP.
(Exact name of registrant as specified in its charter)

 
Georgia 58-1134883
(State or other jurisdiction of incorporation or organization)
 
   (I.R.S. Employer Identification No.)
1111 Bay Avenue
Suite 500, Columbus, Georgia
 31901
(Address of principal executive officers)offices) (Zip Code)
Registrant’s telephone number, including area code: (706) 649-2311
Securities registered pursuant to Section 12(b) of the Act:
Title of each className of each exchange on which registered
Common Stock, $1.00 Par Value
Tangible Equity Units
Series B Participating Cumulative Preferred Stock Purchase Rights
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: NONE


Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    YES x  NO  ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.    YES  ¨    NO  x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    YES  x NO  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    YES  x   NO  ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  ¨x
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check One):
Large accelerated filerxAccelerated filer¨
    
Non-accelerated filer
¨  (Do not check if a smaller reporting company)
Smaller reporting company¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES  ¨    NO x
As of June��June 30, 2011,2012, the aggregate market value of the registrant’s Common Stock held by non-affiliates of the registrant was approximately $1,510,990,260$1,446,059,871 based on the closing sale price of $2.08$1.98 reported on the New York Stock Exchange on June 30, 2011.29, 2012.
As of February 16, 2012,14, 2013, there were 792,254,596787,353,704 shares of the registrant’s Common Stock outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Incorporated DocumentsForm 10-K Reference Locations
Portions of the Proxy Statement for the Annual Meeting of Shareholders to be held April 26, 201225, 2013 (“Proxy Statement”)Part III


Table of Contents

Table of Contents
 
 Page
 
TableIndex of Defined Terms 
Item 4. Mine Safety Disclosures
 
 
 



Table of Contents

SYNOVUS FINANCIAL CORP.

INDEX OF DEFINED TERMS


2013 Senior Notes – Synovus' outstanding 4.875% Senior Notes due February 15, 2013
2017 Senior Notes - Synovus' outstanding 5.125% Senior Notes due February 15, 2017
2019 Senior Notes – Synovus' outstanding 7.875% Senior Notes due February 15, 2019
ALCO – Synovus' Asset Liability Management Committee

ALLLALL Allowanceallowance for Loan and Lease Lossloan losses

AMT – Alternative Minimum Tax
ARRA – American Recovery and Reinvestment Act of 2009

ASC – Accounting Standards Codification

ASU – Accounting Standards Update

AUM – assets under management
BAM – Broadway Asset Management, Inc., a wholly-owned subsidiary of Synovus Financial Corp.

Basel III – a global regulatory framework developed by the Basel Committee on Banking Supervision
BCBS – Basel Committee on Banking Supervision

BSA/AML – Bank Secrecy Act / Act/Anti-Money Laundering

BOV – broker’s opinion of value

bp – basis point (bps - basis points)

CD – certificate of deposit

C&D – residential construction and development loans

C&I – commercial and industrial loans

CB&T – Columbus Bank and Trust Company, a division of Synovus Bank. Synovus Bank is a wholly-owned subsidiary of Synovus Financial Corp.

CAMELS Rating System – A term defined by bank supervisory authorities, referring to Capital, Assets, Management, Earnings, Liquidity, and Sensitivity to market riskMarket Risk

CEO – Chief Executive Officer

CFO – Chief Financial Officer

CFPB – Consumer Finance Protection Bureau

Charter Consolidation – Synovus’ consolidation of its 30 banking subsidiaries into a single bank charter in 2010

CMO – Collateralized Mortgage Obligation
Code – Internal Revenue Code of 1986, as amended

Common Stock – Common Stock, par value $1.00 per share, of Synovus Financial Corp.

Company – Synovus Financial Corp. and its wholly-owned subsidiaries, except where the context requires otherwise

Covered Litigation – Certain Visa litigation for which Visa is indemnified by Visa USA members

CPP – U.S. Department of the Treasury Capital RepurchasePurchase Program

CRE – Commercial Real Estate

CROA – Credit Repair Organization Act

DIF – Deposit Insurance Fund

i

Table of Contents


Dodd-Frank Act – The Dodd-Frank Wall Street Reform and Consumer Protection Act

i

Table of Contents

DRR – Designated Reserve Ratio

DTA – deferred tax asset

EBITDA – earnings before interest, depreciation and amortization
EESA – Emergency Economic Stabilization Act of 2008

EITF – Emerging Issues Task Force

EL – expected loss

EPS – earnings per share

Exchange Act – Securities Exchange Act of 1934, as amended

FASB – Financial Accounting Standards Board

FDIC – Federal Deposit Insurance Corporation

Federal Reserve Bank – The 12 banks that are the operating arms of the U.S. central bank. They implement the policies of the Federal Reserve Board and also conduct economic research.
Federal Reserve Board – The 7-member Board of Governors that oversees the Federal Reserve System establishes monetary policy (interest rates, credit, etc.) and monitors the economic health of the country. Its members are appointed by the President subject to Senate confirmation, and serve 14-year terms.
Federal Reserve System – The 12 Federal Reserve Banks, with each one serving member banks in its own district. This system, supervised by the Federal Reserve Board, has broad regulatory powers over the money supply and the credit structure.
FHLB – Federal Home Loan Bank
FICO – Fair Isaac Corporation
FIN – Financial Interpretation
FinCEN – The Treasury's financial crimes enforcement network
Financial Stability Plan – A plan established under the EESA which is intended to further stabilize financial institutions and stimulate lending across a broad range of economic sectors
FINRA – Financial Industry Regulatory Authority

FFIEC – Federal Financial Institutions Examination Council

FHLB – Federal Home Loan Bank

FICO – The Financing Corporation

GA DBF – Georgia Department of Banking and Finance

GAAPGenerally Accepted Accounting Principles Generally Accepted in the United States of America

GDP – gross domestic product
Georgia Commissioner – Banking Commissioner of the State of Georgia

GSE – government sponsored enterprise

HAP – Home Affordability Program
HELOC – home equity linelines of credit

IASB – International Accounting Standards Board
IFRS – International Financial Reporting Standards

IOLTA – Interest on Lawyer Trust Account

IPO – Initial Public Offering

IRC – Internal Revenue Code of 1986, as amended

IRS – Internal Revenue Service

LGD – loss given default

LIBOR – London Interbank Offered Rate

LIHTC – Low Income Housing Tax Credit

LTV – loan-to-collateral value ratio

MAD – Synovus' Managed Assets Division, a division of Synovus Bank


ii

Table of Contents

LTV – loan-to-collateral value ratio
MAD – Managed Assets Division, a division of Synovus Bank
MBS – mortgage-backed securities

MOU – Memorandum of Understanding
NBER – National Bureau of Economic Research
nm – not meaningful

NOL – net operating loss
NPA – non-performing assets

NPL – non-performing loans

NPR – notice of proposed rulemaking
NSF – non-sufficient funds

NYSE – New York Stock Exchange

OCI – other comprehensive income
OFAC – Office of Foreign Assets Control

ORE – other real estate

ORM – Operational Risk Management

OTTI – other-than-temporary impairment
Parent Company – Synovus Financial Corp.

PD – probability of default

POS – point-of-sale

RCSA – Risk Control Self-Assessment

Rights Plan – Synovus' Shareholder Rights Plan dated April 26, 2010, as amended
SAB – SEC Staff Accounting Bulletin

SBA – Small Business Administration

SEC – U.S. Securities and Exchange Commission

Securities Act – Securities Act of 1933, as amended

Series A Preferred Stock – Synovus' Fixed Rate Cumulative Perpetual Preferred Stock, Series A, without par value

Shared DepositPriorA deposit product shared by Synovus prior to the Charter Consolidation, Synovus offered this deposit product which gave its customers the opportunity to access up to $7.5 million in FDIC insurance by spreading deposits across its 30 separately-chartered banks.

Synovus – Synovus Financial Corp.

Synovus Bank – A Georgia state-chartered bank, formerly known as Columbus Bank and Trust Company, and wholly-owned subsidiary of Synovus, through which Synovus conducts its banking operations

Synovus' 2012 Form 10-K – Synovus' Annual Report on Form 10-K for the year ended December 31, 2012
Synovus Mortgage – Synovus Mortgage Corp. -, a wholly-owned subsidiary of Synovus Bank

Synovus Trust Company, N. A. – a wholly-owned subsidiary of Synovus Bank

TAGP – Transaction Account Guarantee Program

TARP – Troubled AssetAssets Relief Program

TBA – to-be-announced (withsecurities with respect to mortgage-backedmortgage-related securities to be delivered in the future)future (MBSs and CMOs)

TDR – troubled debt restructuring (as defined byin ASC 310-40)
Tender Offer – Offer by Synovus to purchase, for cash, all of its outstanding 2013 Notes, which commenced on February 7, 2012

iii

Table of Contents

and expired on March 6, 2012
the Treasury – United States Department of the Treasury
tMEDS – tangible equity units, each composed of a prepaid common stock purchase contract and a junior subordinated amortizing note

TSYS – Total System Services, Inc.

iii

Table of Contents


UCL – Unfair Competition Law

USA PATRIOT Act – Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism

VIE – variable interest entity, as defined by authoritative accounting literaturein ASC 810-10

Visa – The Visa U.S.A. Inc. card association or its affiliates, collectively

Visa Class B shares – Class B shares of Common Stock issued by Visa which are subject to restrictions with respect to sale until all of the Covered Litigation has been settled.settled

Visa Derivative – A derivative contract with the purchaser of Visa Class B shares which provides for settlements between the purchaser and Synovus based upon a change in the ratio for conversion of Visa Class B shares into Visa Class A shares

Visa IPO – The initial public offeringIPO of shares of Class A Common Stock by Visa, Inc. on March 25, 2008
Warrant – Issued to the Treasury by Synovus, a warrant to purchase up to 15,510,737 shares of Synovus Common Stock at an initial per share exercise price of $9.36


iv

Table of Contents


Part I
In this Report, the words “Synovus,” “the Company,” “we,” “us,” and “our” refer to Synovus Financial Corp. together with itsSynovus Bank and Synovus' other wholly-owned subsidiaries, except where the context requires otherwise.
FORWARD-LOOKING STATEMENTS
Certain statements made or incorporated by reference in this Report which are not statements of historical fact, including those under “Management's Discussion and Analysis of Financial Condition and Results of Operations,” and elsewhere in this Report, constitute forward-looking statements within the meaning of, and subject to the protections of, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. Forward-looking statements include statements with respect to Synovus' beliefs, plans, objectives, goals, targets, expectations, anticipations, assumptions, estimates, intentions and future performance and involve known and unknown risks, many of which are beyond Synovus' control and which may cause Synovus' actual results, performance or achievements or the commercial banking industry or economy generally, to be materially different from future results, performance or achievements expressed or implied by such forward-looking statements.
All statements other than statements of historical fact are forward-looking statements. You can identify these forward-looking statements through Synovus' use of words such as “believes,” “anticipates,” “expects,” “may,” “will,” “assumes,” “should,” “predicts,” “could,” “should,” “would,” “intends,” “targets,” “estimates,” “projects,” “plans,” “potential” and other similar words and expressions of the future or otherwise regarding the outlook for Synovus' future business and financial performance and/or the performance of the commercial banking industry and economy in general. Forward-looking statements are based on the current beliefs and expectations of Synovus' management and are subject to significant risks and uncertainties. Actual results may differ materially from those contemplated by such forward-looking statements. A number of factors could cause actual results to differ materially from those contemplated by the forward-looking statements in this document. Many of these factors are beyond Synovus' ability to control or predict. These factors include, but are not limited to:

(1)further deterioration in credit quality may result in increased non-performing assets and credit losses, which could adversely impact our capital, financial condition, and results of operations;
(2)continuingthe risk that our allowance for loan losses may prove to be inadequate or may be negatively affected by credit risk exposures;
(3)further declines in the values of residential and commercial real estate may result in further write-downs of assets and realized losses on disposition of non-performing assets, which may increase credit losses and negatively affect our financial results;
(3)continuing weakness in the residential and commercial real estate environment, which may negatively impact our ability to dispose of distressed assets, and may result in continued elevated levels of non-performing assets and potential problem loans;
(4)the impact onrisk that we may not realize the expected benefits from our borrowing costs, capital costsefficiency and growth initiatives, which will negatively affect our liquidity due to further adverse changes in our credit ratings;future profitability;
(5)the riskrisks that our allowance for loan losses may prove to be inadequateif economic conditions worsen or regulatory capital rules are modified, or the results of mandated “stress testing” do not satisfy certain criteria, we may be negatively affected by credit risk exposures;required to undertake additional strategic initiatives to improve our capital position;
(6)the concentration of our non-performing assets by loan type, in certain geographic regions and with affiliated borrowing groups;
(7)changes in the interest rate environment and competition in our primary market area may result in increased funding costs or reduced earning assets yields, thus reducing margins and net interest income;
(7)changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, including a further reduction in our credit ratings;
(8)the impact on our borrowing costs, capital costs and our liquidity due to our status as a non-investment grade issuer and any further adverse changes in our credit ratings;
(9)restrictions or limitations on access to funds from historical and alternative sources of liquidity could adversely affect our overall liquidity, which could restrict our ability to make payments on our obligations or dividend payments on our Common Stock and Series A preferred stockPreferred Stock and our ability to support asset growth and sustain our operations and the operations of Synovus Bank;
(9)(10)future availability and cost of additional capital and liquidity on favorable terms, if at all;
(10)(11)the risksrisk that even though we have reversed substantially all of the deferred tax asset valuation allowance, we may be required to undertake additional strategic initiativesincrease the valuation allowance in future periods, or seek or deploy additional capitalwe may not be able to satisfy applicable regulatory capital standards and pressures in light of expected increases in capital and liquidity requirements or as a result of supervisory actions or directives;
(11)changesrealize the deferred tax assets in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, including a further reduction in our debt ratings;future.
(12)risks related to the timing of the recoverability of our deferred tax asset, which is subject to considerable judgment, and the risk that even after the recovery of our deferred tax asset balance under GAAP, there will remain limitations on the ability to include our deferred tax assets for regulatory capital purposes;
(13)the risk that we could have an “ownership change” under Section 382 of the Internal Revenue Code,IRC, which could impair our ability to timely and fully utilize our net operating losses and built-in losses that may exist when such “ownership change” occurs;

1

Table of Contents

(13)the impact on our financial results, reputation, and business if we are unable to comply with all applicable federal and state regulations and applicable memoranda of understanding, other supervisory actions or directives and any necessary capital initiatives;
(14)the impact of our continued participation in the TARP and the CPP, including the impact on compensation and other restrictions imposed under TARP which affect our ability to attract, retain, and compensate talented executives and other employees and the impact of actions that we may be required to take to exit from the CPP and repay the outstanding preferred stockSeries A Preferred Stock issued under the CPP;

1

Table of Contents

(15)the impact of the Dodd-Frank Act and other recent and proposed changes in governmental policy, laws and regulations, including proposed and recently enacted changes in the regulation of banks and financial institutions, or the interpretation or application thereof, including restrictions, increased capital requirements, limitations and/or penalties arising from banking, securities and insurance laws, enhanced regulations and examinations and restrictions on compensation;
(16)the impactrisk that we may be unable to pay dividends on our financial results, reputation and business if we are unable to comply with all applicable federal and state regulations and applicable memoranda of understanding, other supervisory actions or directives and any necessary capital initiatives;Common Stock;
(17)the risk that we may be required to make substantial expenditures to keep pace with the rapid technological changes in the financial services market;
(18)the risk that our enterprise risk management framework may not identify or address risks adequately, which may result in unexpected losses;
(18)(19)the continuing impact of the executionrisks related to a failure in or breach of our strategic plan and efficiency and growth initiatives announced in late 2010 and January 2011, including the risk that we may not sustain the annual levelsoperational or security systems of expense savings realized to date under the planour infrastructure, or achieve the revenue growththose of our third party vendors and other benefits from such initiatives;service providers, including as a result of cyber attacks, which could disrupt our businesses, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs or cause losses;
(19)(20)risks related to our reliance on third parties to provide key components of our business infrastructure, including the costs of services and products provided to us by third parties, and risks related to disruptions in service or financial difficulties of a third party vendor;
(21)the costs and effects of litigation, investigations, inquiries or similar matters, or adverse facts and developments related thereto;
(20)(22)the costs of services and productsrisk that we may be required to us by third parties, whether as a result of our financial condition, credit ratings,record goodwill impairment charges in the way we are perceived by such parties, the economy or otherwise;future;
(21)(23)risks related to the loss of customers to alternatives to bank deposits, which could affect our income and force us to rely on relatively more expensive sources of funding;
(24)risks related to recent and proposed changes in the mortgage banking industry, including the risk that we may be required to repurchase mortgage loans sold to third parties and the impact of the “ability to pay” and “qualified mortgage” rules on our loan origination process and foreclosure proceedings;
(25)the effects of any damages to Synovus' reputation resulting from developments related to any of the items identified above; and
(22)(26)other factors and other information contained in this Report and in other reports and filings that we make with the SEC under the Exchange Act, including, without limitation, those found in "Part I - Item 1A.- Risk Factors" of this Report.Synovus' 2012 Form 10-K.
For a discussion of these and other risks that may cause actual results to differ from expectations, you should refer to the risk factors“Part I - Item 1A. Risk Factors” and other information contained in this Report and our other periodic filings, including quarterly reports on Form 10-Q and current reports on Form 8-K, that we file from time to time with the SEC. All written or oral forward-looking statements that are made by or are attributable to Synovus are expressly qualified by this cautionary notice. You should not place undue reliance on any forward-looking statements since those statements speak only as of the date on which the statements are made. Synovus undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of new information or unanticipated events, except as may otherwise be required by law.

ITEM 1. BUSINESS
Overview
General
Synovus Financial Corp. is a financial services company and a registered bank holding company headquartered in Columbus, Georgia. We provide integrated financial services including commercial and retail banking, financial management, insurance and mortgage services to our customers through 3029 locally-branded banking divisions of our wholly-owned subsidiary bank, Synovus Bank, and other offices in Georgia, Alabama, South Carolina, Florida and Tennessee.
Our relationship-based approach torelationship-driven community banking model is built on creating long-term relationships with our customers utilizing a decentralized customer delivery model.customers. This relationship banking approach allows our bankers to serve their customers' individual needs and demonstrates our commitment to the communities in which we operate. We believe that these factors position us to take advantage of future growth opportunities in our existing markets.
We were incorporated under the laws of the State of Georgia in 1972. Our principal executive offices are located at 1111 Bay Avenue, Suite 500, Columbus, Georgia 31901 and our telephone number at that address is (706) 649-2311. Our Common Stock is traded on the New York Stock Exchange under the symbol “SNV.”

2011 Business Highlights
2011 was an inflection point for Synovus. Key achievements during 2011 include the following:

Return to profitability in the second half of 2011-Synovus reported net income available to common shareholders of $12.8 million for the fourth quarter of 2011, compared to net income available to common shareholders of $15.7 million for the third quarter of 2011, and a net loss attributable to common shareholders of $180.0 million in the fourth quarter of 2010. Diluted net income per common share for the fourth quarter of 2011 was $0.01, compared to diluted net income

2

Table of Contents

per common share of $0.022012 Business Highlights

During 2012, Synovus achieved significant accomplishments as we continued to recover from a challenging economy. Our key achievements during 2012 include the following:
Continued profitability - We reported net income for the third quarteryear ended December 31, 2012 of 2011, and a net loss per common share of $0.229 for the fourth quarter of 2010. The fourth quarter of 2011$771.5 million results include net investment securities gains of $10.3 million (comparedcompared to $62.9 million for the third quarter of 2011) as well as a $5.9 million charge related to Synovus' indemnification obligation as a member of the Visa USA network. For 2011, Synovus reported a net loss attributable to common shareholders of $118.7 million, an 86.0% improvement compared to a net loss attributable to common shareholders of $848.2 million for 2010.

Continued improvement in credit metrics - We continued to aggressively manage credit and improve credit quality metrics. Total credit costs were $568.1 million in 2011, a 57.3% decline from $1.33 billion in 2010. Total net charge-offs were $585.8 million in 2011, a 57.3% decline from $1.37 billion in 2010. New non-performing loan inflows were $948.8 million in 2011, a 40.2% improvement from $1.59 billion in 2010. The total write-downs and allowance on total non-performing assets at December 31, 2011 was approximately 43%.

Continued disposition of distressed assets - During 2011, we continued to execute on our strategy to dispose of distressed assets, disposing of $702.5 million of distressed assets. As a result, non-performing assets have continued to decline at a steady pace and were $1.12 billion atthe year ended December 31, 2011, a 12.7% decline from December 31, 2010, and  a 39.4% decline from the peak in the first quarterhave now reported six consecutive quarters of 2010.profitability.

Net interest marginDeferred tax asset valuation allowance reversal - -Net interest marginWe recorded a $798.7 million income tax benefit driven by the reversal of substantially all of the deferred tax asset valuation allowance in the fourth quarter of 2011 was 3.52%, an increase2012. The reversal of five basis pointsthe valuation allowance reflects confidence in our ability to generate sufficient levels of future profitability and continued improvement in credit quality. The reversal of the deferred tax asset valuation allowance helped drive our tangible book value per common share from $2.07 per share at the third quarterbeginning of 2011 and an increase of fifteen basis points from the fourth quarter of 2012 to 2010$2.95. The net interest margin for the year ended December 31, 2011 was 3.51%, an increase of fifteen basis points from 2010.

Focus on expense control - In 2011, we continued our focus on expense control and realized a $105.8 million or a 10.5% reduction in total non-interest expense, and a $95.3 million or 11.7% reduction in core non-interest expense. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP financial measures”. During 2011, we completed a process re-design of our loan and deposit operations systems to reduce costs while improving the customer experience and began implementation of these changes in the third quarter. Deposit and consumer loan implementation was completed by the 2011 year-end, with commercial loan changes expected to be completed by the end of the first quarter of 2012. Through process redesign and our other efficiency initiatives, we achieved substantial progress in aligning our operating cost structure with the current size of our organization. We will continue targeted efforts to identify additional efficiencies while retaining a structure that supports growth. Total reported non-interest expense for 2011 was $903.8 million compared to $1.01 billion for 2010. The total number of employees per share at December 31, 2011 was 5,224, a decrease of 885, compared to 6,109 at December 31, 20102012.

Deposits - Total deposits at December 31, 2011 were $22.41 billion, a decrease of $2.09 billion, or 8.5% from December 31, 2010. The decline in total deposits was driven primarily by a planned reduction of brokered deposits and a continued wind-down of the Shared Deposits program. Total core deposits, excluding time deposits, at December 31, 2011 grew $600.6 million, or 3.9% from December 31, 2010 and non-interest bearing demand deposits as a percentage of total deposits increased to 23.9% at December 31, 2011 from 17.5% at December 31, 2010. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP financial measures”.Financial Measures" of this Report for further information.

Balance sheetContinued improvement in credit metrics - - AtWe continued to improve our credit metrics. During 2012, we sold distressed assets with a total carrying value of approximately $918.8 million. Non-performing assets declined 37.1% during the year, with a NPA ratio of 3.57% at December 31, 2011, total assets were $27.16 billion2012 compared to 5.50% a year ago.  Synovus Bank's classified assets declined $830.5 million or 38.07% during 2012.  In addition, total credit costs declined $135.5 million or 23.8% during the year.
Stabilization of loan portfolio - Reported loans declined by $538.1 million or 2.7% from a year ago impacted by loan sales and total shareholders' equitycharge-offs. However, excluding the impact of transfers to loans held for sale, charge-offs, and foreclosures, net loan growth was $2.83 billion588.8 million. during 2012, compared to a net loan decline of $370.9 million in 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.
Continued focus on expense control - We continued to focus on expense control. Total reported non-interest expenses for 2012 decreased $87.5 million, or 9.7% from 2011 non-interest expenses of $903.8 million. Core expenses decreased $25.1 million, or 3.5% from 2011. This reduction follows a $95.3 million reduction in core expenses for 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.
Our 2012 results have positioned us for TARP repayment, which we expect to occur no later than the fourth quarter of 2013, subject to regulatory approval.
In addition to these steps to improve operating and financial performance, Synovus continued its emphasis on improving the customer experience for retail and commercial customers. In January 2013, Synovus received 21 Customer Service Excellence Awards from the 2012 Greenwich Associates Excellence in Middle Market and Small Business Banking program, including recognition in the categories of overall satisfaction, relationship manager performance, personal banking branch satisfaction and customer service.
Management believes that these accomplishments provide momentum for long-term, sustained profitability and growth in 20122013 and future periods.
Additional information relating to our business and our subsidiaries, including a detailed description of our operating results and financial condition for 2012, 2011 2010 and 2009,2010, our loan portfolio (by loan type and geography), our credit metrics and our deposits is contained below and under “Part"Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations" in this Report.
Banking Operations
Synovus conducts its banking operations through Synovus Bank. Synovus Bank is a Georgia state-chartered bank. Synovus Bank operates through 3029 locally-branded bank divisions throughout Alabama, Florida, Georgia, South Carolina and Tennessee. Synovus Bank offers commercial banking services and retail banking services. Our commercial banking services include cash management, asset management, capital markets services, institutional trust services and commercial, financial and real estate loans. Our retail banking services include accepting customary types of demand and savings deposits; mortgage, installment and

3


other retail loans; investment and brokerage services; safe deposit services; automated banking services; automated fund transfers; Internet based banking services; and bank credit card services, including MasterCard and Visa services.

3


As of December 31, 20112012, Synovus Bank operatesoperated under the following 30 locally-branded bank divisions in the following states:
DivisionTable 1 – Bank Divisions  State(s)
CB&T Bank of East Alabama  Alabama
Community Bank & Trust of Southeast Alabama  Alabama
The Bank of Tuscaloosa  Alabama
Sterling Bank  Alabama
First Commercial Bank of Huntsville  Alabama
First Commercial Bank  Alabama
The First Bank of Jasper  Alabama
The Tallahassee State Bank  Florida
Coastal Bank and Trust of Florida  Florida
First Coast Community Bank  Florida
Synovus Bank  Florida
Synovus Bank of Jacksonville  Florida
Columbus Bank and Trust Company  Georgia
Commercial Bank  Georgia
Commercial Bank & Trust Company of Troup County  Georgia
SB&T Bank  Georgia
The Coastal Bank of Georgia  Georgia
First State Bank and Trust Company of Valdosta  Georgia
Bank of Coweta  Georgia
First Community Bank of Tifton  Georgia
CB&T Bank of Middle Georgia  Georgia
Sea Island Bank  Georgia
Citizens First Bank  Georgia
AFB&T  Georgia
Bank of North Georgia  Georgia
Georgia Bank & Trust  Georgia
NBSC  South Carolina
The Bank of Nashville  Tennessee
Trust One Bank  Tennessee
Cohutta Banking Company  Tennessee and Georgia
Table 2 –Effective February 4, 2013, the Bank Branch Locationsof Coweta division was consolidated with the Bank of North Georgia division, reducing our number of bank divisions to 29.
The following chart reflects the distribution of our branch locations as of December 31, 20112012, in each of the states in which we conduct banking operations:
 

4


StateTable 2 – Bank Branch Locations Branches
Georgia 129124
Alabama 4746
South Carolina 42
Florida 5552
Tennessee 2019
Total 293283
   

4


Major Non-bank Subsidiaries
In addition to our banking operations, we also provide various other financial services to our customers through the following direct and indirect wholly-owned non-bank subsidiaries:
Synovus Securities, Inc., headquartered in Columbus, Georgia, which specializes in professional portfolio management for fixed-income securities, investment banking, the execution of securities transactions as a broker/dealer and the provision of individual investment advice on equity and other securities;
Synovus Trust Company, N.A., headquartered in Columbus, Georgia, which provides trust services;
Synovus Mortgage Corp., headquartered in Birmingham, Alabama, which offers mortgage services; and
GLOBALT, Inc., headquartered in Atlanta, Georgia, which provides asset management and financial planning services.
Business Development
Synovus has traditionally focused on a strategy that includes expanding and diversifying its franchise in terms of revenues, profitability and asset size while maintaining a community banking, relationship-based approach to banking. This strategy has encompassed both organic growth and acquisitions of complementary banks and financial services businesses. During the 1990's and through 2006, Synovus' growth resulted largely from acquisitions of smaller community banks. As a result of the economic crisis that began in 2008, Synovus has refocused its efforts on initiatives to increase revenue through organic growth, lower its cost structure, reduce its concentration of CRE loans, strengthen its balance sheet and capital position and aggressively reduce non-performing assets.
Lending Activities
Overview
The primary goal of Synovus' lending function is to help clients achieve their financial goals by providing quality loan products that are fair to the client and profitable to Synovus. Management believes that this purpose can best be accomplished by building strong, profitable client relationships over time and maintaining a strong presence and position of influence in the communities Synovus serves. Synovus strives to serve all of its customers with the highest levels of courtesy, respect, gratitude and fairness and deliver its services with unparalleled expertise, efficiency, responsiveness and accuracy. This relationship-based approach to banking enables Synovus' bankers to develop a deep knowledge of Synovus' customers and the markets in which they operate. Synovus has recently taken and continuesprocesses to take steps to improve theensure consistency of its lending processes across all of its banking divisions, to strengthen themaintain strong underwriting criteria it employs to evaluate new loans and loan renewals, and to diversify its loan portfolio in terms of type, industry and geographical concentration. Synovus believes that these measures will better position itSynovus to meet the credit needs of businesses and consumers in the markets it serves while pursuing a balanced strategy of loan profitability, loan growth and loan quality.
Synovus conducts the majority of its lending activities within the framework of its relationship-based approach to banking, built on creating long-term relationships with its customers. The following tables summarize Synovus' loan portfolio by type and by state at December 31, 20112012 and 20102011.

Table 3 – Loans by Type 2012 2011
(dollars in thousands) Total Loans* % Total Loans* %
Investment properties $4,376,118
 22.4% $4,557,313
 22.7
1-4 family properties 1,279,105
 6.5
 1,618,484
 8.1
Land acquisition 794,229
 4.1
 1,094,821
 5.4
Total commercial real estate 6,449,452
 33.0
 7,270,618
 36.2
Commercial and industrial 9,101,514
 46.5
 8,941,274
 44.5
Retail 4,011,097
 20.5
 3,879,907
 19.3
Deferred fees and costs, net (20,373)          nm (11,986)            nm
Total loans, net of deferred fees and costs $19,541,690
 100.0% $20,079,813
 100.0%
         
*Loan balance in each category is net of deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm = not meaningful


5

Table of Contents

Table 3 – Loans by Type 2011 2010
(Dollars in thousands) Total Loans % *     Total Loans % *    
Investment properties $4,557,313
 22.7% $5,059,102
 23.4
1-4 family properties 1,618,484
 8.1
 2,102,787
 9.7
Land acquisition 1,094,821
 5.4
 1,218,691
 5.7
Total commercial real estate 7,270,618
 36.2
 8,380,580
 38.8
Commercial and industrial 8,941,274
 44.5
 9,264,811
 42.9
Retail 3,879,907
 19.3
 3,950,808
 18.3
Deferred fees and costs, net (11,986) nm
 (10,436) nm
Total loans, net of deferred fees and costs $20,079,813
 100.0% $21,585,763
 100.0%
         
Table 4 – Loans by State
 
 2012 2011
(dollars in thousands) Total Loans* 
As a % of
Total Loan
Portfolio
 Total Loans* 
As a % of
Total Loan
Portfolio
Georgia $10,028,848
 51.3% $10,666,542
 53.1%
Atlanta 3,445,273
 17.6
 3,597,103
 17.9
Florida 2,576,576
 13.2
 2,603,167
 13.0
South Carolina 2,660,020
 13.6
 2,730,401
 13.6
Tennessee 1,026,067
 5.3
 873,466
 4.3
Alabama 3,250,179
 16.6
 3,206,237
 16.0
Consolidated $19,541,690
 100.0% $20,079,813
 100.0%
         
**Loan balance in each category is net of deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
Loan balance in each category expressed as a percentage of total loans, net of deferred fees and costs.
nm = not meaningful

Table 4 – Loans by State
 
 2011 2010
(Dollars in thousands) Total Loans 
As a % of
Total Loan
Portfolio
 Total Loans 
As a % of
Total Loan
Portfolio
Georgia $10,666,542
 53.1% $11,345,896
 52.6%
Atlanta 3,597,103
 17.9
 3,587,597
 16.6
Florida 2,603,167
 13.0
 2,830,251
 13.1
South Carolina 2,730,401
 13.6
 3,019,120
 14.0
Tennessee 873,466
 4.3
 974,548
 4.5
Alabama 3,206,237
 16.0
 3,415,948
 15.8
Consolidated $20,079,813
 100.0% $21,585,763
 100.0%
         
The following discussion describes the underwriting procedures of Synovus’ lending function and presents the principal types of lending conducted by Synovus. The results of Synovus’ lending activities and the relative risk of Synovus’ loan portfolio are discussed in “Part II – Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” of this Report.
Underwriting Approach
Recognizing that its loan portfolio is the primary source of revenue, Synovus' management believes that proper and consistent loan underwriting throughout Synovus' banking divisions is critical to Synovus' long-term financial success. Synovus' underwriting approach is designed to effectively govern the degree of assumed risk and ensure that its credit relationships conform to Synovus' overall risk philosophy. During 2009 and 2010, Synovus transitioned its underwriting standards and key underwriting functions from a decentralized bank-by-bank approach to a more centralized regional approach and, finally, to a centralized organization-wide approach with the completion of the Charter Consolidation. These underwriting standards address collateral requirements; guarantor requirements (including policies on financial statement,statements, tax return,returns, and limited guarantees); requirements regarding appraisals and their review; loan approval hierarchy; standard consumer and small business credit scoring underwriting criteria (including credit score thresholds, maximum maturity and amortization, loan-to-value limits, global service coverage, and debt to income limits); commercial real estate and C&I underwriting guidelines (including minimum debt service coverage ratio, maximum amortization, minimum equity requirements, maximum loan-to-value ratios); lending limits; and credit approval authorities. Additionally, Synovus has implemented an enhanced loan concentration policy to limit and manage its exposure to certain loan concentrations, including commercial real estate. The enhanced loan concentration policy provides a more detailed program for portfolio risk management and reporting including limits on commercial real estate loans as a percentage of risk-based capital (in the aggregate and by loan type), large borrower concentration limits and monitoring, as well as portfolio mix monitoring. Synovus' underwriting process is structured to require oversight that is proportional to the size and complexity of the lending relationship.
Synovus utilizes a tiered credit approval process requiring larger loans to be approved by more senior bank officers as well as an independent senior credit officer, with the largest loans requiring approval of Synovus Bank's Loan Committee.Credit Committee, which is comprised of the Chief Credit Officer, the Chief Banking Officer, the Chief Commercial Banking Officer, and other key executives of Synovus Bank. The centralized underwriting policy and philosophy also provides a more structured, and generally more conservative approach to lending. For

6

Table of Contents

instance, loan-to-value limits on certain credits are now lower than regulatory requirements, large borrower concentration limits are now more explicit, and lower than prior limits, and bank division lending limits are also lower than before.before the credit crisis. Furthermore, Synovus has established across all of its banking divisions more stringent underwriting requirements on certain types of commercial real estate lending, including loans for the purpose of financing shopping centers and hotels.
Prior to these initiatives,2009, each of our 30 banking divisions had its own underwriting standards. While these separate underwriting standards were generally similar to each other and were all in compliance with regulatory requirements, the transition to uniform underwriting standards emphasizes a one-company view of our operating structure and promotes greater consistency throughout Synovus' underwriting process.
Commercial and Industrial (C&I) Loan Portfolio
The C&I loan portfolio represents the largest category of Synovus' total loan portfolio. Synovus' C&I loan portfolio is currently concentrated on small to middle market commercial and industrial lending disbursed throughout a diverse group of industries in the Southeast, including health care, finance and insurance, manufacturing, construction, real estate leasing and retail trade. The

6

Table of Contents

portfolio is relationship focused and, as a result, Synovus' lenders have in-depth knowledge of the borrowers, most of which have guaranty arrangements. C&I loans are primarily originated through Synovus' local market banking divisions and made to commercial customers primarily to finance capital expenditures, including real property, plant and equipment, or as a source of working capital. At December 31, 2011, 43.1%2012, 19.4% of Synovus' total C&I loans represented loans for the purpose of financing owner-occupied properties. The primary source of repayment on these C&I loans is revenue generated from products or services offered by the borrower's business. The secondary source of repayment on these C&I loans is the real estate securing such loans. In accordance with Synovus' uniform lending policy, each loan undergoes a detailed underwriting process, which incorporates the uniform underwriting approach, procedures and evaluations described above. Approximately 93% of Synovus' C&I loans are secured by real estate, business equipment, inventory, and other types of collateral. Total C&I loans at December 31, 20112012 were $8.94$9.10 billion, or 44.5%46.5%, of the total loan portfolio.
C&I lending is a key component of Synovus' growth plans and diversification strategy (reducing overall concentration in CRE and growing the percentage of C&I loans relative to the total loan portfolio). Synovus has actively invested in additional expertise, product offerings, and product quality to provide its commercial and industrial clients with increased and enhanced product offerings and customer service. Complementing this investment in C&I growth, Synovus' management continues to focus on streamlining and enhancing Synovus' existing product lines, especially for traditional retail, small business and professional services customers.
While lending to small and mid-sized businesses has been Synovus' traditional focus, in 2010,During 2011, Synovus formed a Largethe Corporate Banking TeamGroup to providecomplement its core banking talent and further diversify and grow the C&I portfolio.   Loans outstanding from the Corporate Banking Group increased to $1.22 billion at December 31, 2012, compared to $632.7 million at December 31, 2011.  The Corporate Banking Group provides lending solutions to larger corporate clients, and includes specialty units such as syndications and senior housing.  These units partner with Synovus' local bankers to build relationships across the five-state footprint, as well as the southeastern and southwestern United States. To-date, loan syndications consist primarily of loans where Synovus is participating in an effortthe credit (versus the lead bank). Senior housing loans are typically extended to strengthen, diversify and further drive growthborrowers in Synovus' C&I loan portfolio. In conjunction with the formation of the Largeassisted living or skilled nursing facilities sectors. The Corporate Banking Team, Synovus implemented a strategyGroup also originates loans and participates in loans to increasewell-capitalized public companies and larger private companies that operate in the level of participationfive-state footprint as well as other states in loan syndications which has contributed to the funding of approximately $350 million in loan syndications and an additional approximately $200 million in commitments during 2011. During mid-2011, Synovus hired an experienced senior housing lending team. That team funded approximately $140 million of senior housing loans during the last half of 2011.Southeast.  
Commercial Real Estate Loan Portfolio
Synovus' commercial real estate loans consist of investment property loans, residential construction and development loans, land acquisition loans, and 1-4 family perm/mini-perm loans. As is the case with Synovus' C&I loans, the commercial real estate loans are primarily originated through Synovus Bank's local market banking divisions. Total commercial real estate loans as of December 31, 20112012 were $7.27$6.45 billion, or 36.2%33.0%, of the total loan portfolio.
Investment Property Loans
Synovus' investment property loans are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. Synovus' investment property portfolio is well diversified with no concentration by property type, geography (other than the fact that most of these loans are in Synovus' primary market areas of Georgia, Alabama, Tennessee, South Carolina, and Florida) or tenants. These loans are generally recourse in nature with short-term maturities (3 years or less), allowing for restructuring opportunities which reduces Synovus' overall risk exposure. The investment property loans are primarily secured by the property being financed by the loans; however, they may also be secured by real estate or other assets beyond the property being financed. Investment property loans are subject to the same uniform lending policies and procedures described above, although such loans have historically been underwritten with stressed interest rates and vacancies. In addition, Synovus has placed restrictions on both hotel and shopping center lending. During the fourth quarter of 2009, Synovus began quarterly reviews of allAll investment property loans of $1 million or more are reviewed quarterly to more closely monitor the performance of the portfolio. Total investment property loans as of December 31, 20112012 were $4.56$4.38 billion, or 62.7%22.4%, of the total commercial real estate loan portfolio.

7

Table of Contents

Residential Construction and Development and Land Acquisition Loans
The residential construction and development loans and land acquisition loans are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. Given the continued turmoil in theAlthough housing and real estate markets including declining real estate prices in certain markets and high levelsthe five southeastern states within Synovus' footprint are showing signs of foreclosures,stabilization, Synovus has actively and successfully reducedworked to reduce its exposure to residential construction and development and land acquisition loans over the past four years, including(including its exposure in historically high loss markets such as Atlanta) to the Atlanta market. Residential Construction and Development and Land Acquisition loans in the Atlanta market totaled $397.5 million at December 31, 2011, down 23.6% from a year ago and down approximately 79% from its high in December 31, 2007.these types of loans. These loans are generally subject to the same uniform lending policies and procedures described above. Land acquisition loans have a maximum loan-to-value limit which is aligned with regulatory requirements. Synovus has tightened the maximum loan-to-value limit for residential construction and development loans to levels more stringent than the current regulatory guidelines. At December 31, 20112012, these loans were $1.74approximately $1.21 billion, or 23.9%18.7%, of the total commercial real estate loan portfolio, compared to $2.19$1.74 billion or 26.2%24.0% of the total commercial real estate portfolio at December 31, 20102011.

7

Table of Contents

1-4 Family Perm/Mini-Perm Loans
1-4 family perm/mini-perm loans are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. These loans are subject to the same uniform lending policies and procedures describeddescribed above. Additionally, underwriting standards for these types of loans include stricter approval requirements as well as more stringentstringent underwriting standards than current regulatory guidelines. At December 31, 20112012, these loans totaled $976.3$865.8 million, or 13.4%13.5% of the total commercial real estate portfolio.
Retail Loan Portfolio
Synovus' retail loan portfolio consists of a wide variety of loan products offered through its banking network, including residential mortgages, home equity lines, credit card loans, and other retail loans. These various types of secured and unsecured retail loans are marketed to qualifying existing clients and to other creditworthy candidates in Synovus' market area. The majority of Synovus' retail loans are consumer mortgages secured by first and second liens on residential real estate primarily located in the markets served by Synovus in Georgia, Florida, South Carolina, Alabama, and Tennessee. Total retail loans as of December 31, 2012 were $4.01 billion, or 20.5%, of the total loan portfolio.
In accordance with Synovus' uniform lending policy, each loan undergoes a detailed underwriting process which incorporates uniform underwriting standards and oversight that is proportional to the size and complexity of the lending relationship. Retail loans are subject to the same uniform lending policies and procedures describedreferenced above and consist primarily of loans with strong borrower credit scores (most recently measured December 31, 2012 weighted-average FICO scores within the residential real estate portfolio were 757 for HELOC and 735 for Consumer Mortgages), conservative debt-to-income ratios (average debt-to-income ratio of 27.1% at December 31, 2012), utilization rates (total amount outstanding as a percentage of total available lines) of approximately 61.7% at December 31, 2012, and loan-to-value ratios based upon prudent guidelines to ensure consistency with Synovus' overall risk philosophy. Total retailApart from credit card loans as of December 31, 2011 were $3.88 billion,and unsecured loans, Synovus does not originate loans with LTV ratios greater than 100% at origination except for infrequent situations provided that certain underwriting requirements are met. Additionally, at origination, loan maturities are determined based on the borrower's ability to repay (cash flow or 19.3%,earning power of the totalborrower that represents the primary source of repayment) and the collateralization of the loan, portfolio.including the economic life of the asset being pledged. Collateral securing these loans provides a secondary source of repayment in that the collateral may be liquidated. Synovus determines the need for collateral on a case-by-case basis. Factors considered include the purpose of the loan, current and prospective credit-worthiness of the customer, terms of the loan, and economic conditions.
Mortgage Banking
Synovus Bank's wholly-owned subsidiary, Synovus Mortgage, originates residential mortgage loans with originations totaling $1.21$1.47 billion in 2011.2012. Synovus Mortgage offers various types of fixed- and adjustable-rate loans for the purposes of purchasing, refinancing or constructing residential properties. The originated loans are primarily conforming mortgage loans for owner-occupied properties. Conforming loans are loans that are underwritten in accordance with the underwriting standards set forth by government sponsored entities such as the Federal National Mortgage Association and the Federal Home Loan Mortgage Corporation. These loans are generally collateralized by one-to-four-family residential real estate properties and are made to borrowers in good credit standing.
Substantially all of the mortgage loans originated by Synovus Mortgage are sold to third-party purchasers on a servicing released basis, without recourse, or continuing involvement. Each purchaser of our mortgage loans has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that the loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan for the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan. To date, Synovus has experienced minimal repurchase activity in its consumer mortgage lending operations. Additionally, foreclosure activity in the home equity and consumer mortgage loan portfolios has been low.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations” Operations - Mortgage Banking” and "Part I - Item 1A. Risk Factors - We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition" of this Report for a more detailed discussion of Synovus' mortgage loans held for sale and the sections titled “Repurchase Obligations for Mortgage Loans Originated for Sale” and “Mortgage Loan Foreclosure Practices” thereunder for a more detailed discussion of Synovus' obligations with respect to the mortgage loans it sells to third-party purchasers and Synovus' mortgage loan foreclosure practices.practices and risks related to our mortgage loan operations.

8

Table of Contents

Other Loans Held for Sale Portfolio
With the exception of certain first lien residential mortgage loans, Synovus originates loans with the intent to hold those loans to maturity.for the foreseeable future. Loans or pools of distressed loans are transferred to the other loans held for sale portfolio when management makes the intent to hold the

8


loans has changed due to portfolio management or risk mitigation strategies and a determinationdecision to sell specifically identified loans has been made.loans. The value of the loans or pools of loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell. At the time of transfer, if the fair value less selling costs is less than the carrying amount of the specific loans, with such difference generally being attributable to declines in credit quality, the shortfall is recorded as a charge-off against the allowance for loan losses. At December 31, 20112012 the faircarrying value of other loans held for sale was $30.2 million.$10.7 million.
Credit Quality
Synovus continuously monitors credit quality and maintains an allowance for loan losses that management believes is sufficient to absorb probable and estimable losses inherent in the loan portfolio. Synovus continues to address problem assets and reduce future exposures through its asset disposition strategy, which centers around the disposition of distressed assets, as a proactive measure in managing the loan portfolio. Subsequent to the implementation of the asset disposition strategy, Synovus entered into the Synovus MOU. The Synovus MOU was in alignment with the existing asset disposition strategy, including managing various asset quality and regulatory capital ratios. The asset disposition program is still in place today. Net charge-offs recorded during the three years ended December 31, 20112012 related to this strategy were approximately $711$694 million. For a more detailed discussion of Synovus' credit quality, please refer to the section titled “Credit Quality” undersee “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Credit Quality” of this Report.Report for further information.
Monitoring of Collateral
OurSynovus' loan portfolio and the collateral securing such loans is predominately located in oura five state market consisting of Georgia, Florida, South Carolina, Alabama, and Tennessee. C&I loans represent 44.5%46.5% of the total loan portfolio at December 31, 2011.2012. These loans are predominately secured by owner-occupied and other real estate. Other types of collateral securing these loans consist primarily of marketable equipment, marketable inventory, accounts receivable, equity and debt securities, and time deposits. Total commercial real estate loans represent 36.2%33.0% of the total loan portfolio at December 31, 2011.2012. These loans are primarily secured by commercial real estate, including 1-4 family properties, land, and investment properties. The collateral generally consists of the property being financed by the loans; however, collateral may also include real estate or other assets beyond the property being financed. Retail loans at December 31, 20112012 totaled $3.88$4.01 billion, or 19.3%20.5%, of the total loan portfolio. Of this amount, $3.03$2.94 billion consists of consumer mortgages secured by first and second liens on residential real estate. Credit card loans represent $273.1$263.6 million of this amount and these loans are generally unsecured. Small business loans at December 31, 2012 totaled $516.3 million, an increase of $216.0 million or 71.9% compared to December 31, 2011. The increase in small business loans is partially due to a reclassification of C&I loans which are now underwritten using a business credit scoring system and thus are reported as small business loans, a component of retail loans. During 2012, $58.0 million of these loans were reclassified from the C&I portfolio to retail small business loans. As these small business loans included as a component of commercial and industrial loans are renewed or refinanced, they will be classified as small business loans, a component of retail loans. Other retail loans represent $575.5$294.5 million of this amount, and they are primarily secured by collateral consisting of marketable securities, automobiles, time deposits, and cash surrender value of life insurance.
Synovus follows a risk-based approach as it relates to the credit monitoring processes for its loan portfolio. Synovus updates the fair value of the real estate collateral securing collateral-dependent impaired loans each calendar quarter, with appraisals usually received on an annual basis, or sooner if appropriate, from an independent, unaffiliated certified or licensed appraiser. Management also considers other factors or recent developments, such as selling costs and anticipated sales values considering management's plans for disposition, which could result in adjustments to the collateral value estimates indicated in the appraisals. Synovus updates the valuesvalue of collateral that is in the form of accounts receivable, inventory, equipment, and cash surrender value of life insurance policies at least annually and the valuesvalue of collateral that is in the form of marketable securities and brokerage accounts at least monthly.quarterly.
It is the Company's policy to obtain, on at least an annual basis, an updated appraisal from an independent, unaffiliated certified or licensed appraiser for loan relationships of $1 million and over when at least one of the loans in the relationship is on non-accrual status. For relationships under $1 million, while independent appraisals are not mandated by the Company's policies, management will obtain such appraisals when considered prudent. For credits that are not on impaired status, Synovus generally obtains an unaffiliated third-party appraisal of the value of the real estate collateral prior to each loan renewal. Additionally, if conditions warrant (e.g., loans that are not considered impaired but exhibit a higher or potentially higher risk), Synovus engages an unaffiliated appraiser to reappraise the value of the collateral on a more frequent basis. Examples of circumstances that could warrant a new appraisal on an existing performing credit include instances wherein which local market conditions where the real estate collateral is located have deteriorated, the collateral has experienced damage (fire, wind damage, etc.), the lease or sell-out of the collateral has not met the original projections, and the net operating income of the collateral has declined. In circumstances where

9

Table of Contents

the collateral is no longer considered sufficient, Synovus seeks to obtain additional collateral. Examples of adjustments made quarterly to appraised values include broker's commission, unpaid real estate taxes, attorney's fees, other estimated costs to dispose of the property, known damage to the property, known declines in the net operating income of the property or rent rolls, as well as third-party market data.
Loan Guarantees
In addition to collateral, Synovus generally requires a guarantee from all principals on all commercial real estate and C&I

9

Table of Contents

commercial and industrial lending relationships. Specifically, Synovus generally obtains unlimited guarantees from any entity (e.g., individual, corporation, or partnership) that owns or controls 50 percent or more of the borrowing entity. Limited guarantees on a pro rata basis are generally required for all 20 percent or more owners.
Synovus evaluates the financial ability of a guarantor through an evaluation of the guarantor'sguarantor’s current financial statements, income tax returns for the two most recent years, as well as financial information regarding a guarantor'sguarantor’s business or related interests. In addition, to validate the support that a guarantor provides relating to a commercial real estate loan, Synovus analyzes both substantial assets owned by the guarantor to ensure that the guarantor has the necessary ownership orinterest and control over these assets.assets to convert to cash, and the global cash flow of the guarantor. For loans that are not considered impaired, the allowance for loan losses is determined based on the risk rating of each loan. The risk rating incorporates a number of factors, including guarantors. If a loan is rated doubtful,impaired, with certain limited exceptions, a guarantee is not considered in determining the amount to be charged-off (i.e., the charge-off equals the greater of the amount of the collateral exposure or 50% of the loan balance, in compliance with regulatory requirements).charged-off.
With certain limited exceptions, Synovus seeks performance under guarantees in the event of a borrower'sborrower’s default. However, underdue to the currentrecent economic environment,conditions, and based on the fact that a majority of our problemSynovus’ distressed credits are commercial real estate credits, ourSynovus’ success in recovering amounts due under guarantees has been limited.
Unsecured Loans
At December 31, 20112012, Synovus had unsecured loans totaling approximately $1.03 billion,$888 million, which represents approximately 5% of total loans. This segment of our portfolio includes $273.1$263.6 million in credit card loans and approximately $640.8$624.2 million in commercial loans to borrowers that are primarily in the manufacturing, insurance, financial services, utilities, and religious organization sectors.
Provision for Loan Losses and Allowance for Loan Losses
Despite credit standards, effective operation of internal controls, and a continuous loan review process, the inherent risk in the lending process results in periodic charge-offs. The provision for loan losses is the charge to operating earnings necessary to maintain an adequate allowance for loan losses. Through the provision for loan losses, Synovus maintains an allowance for losses on loans that management believes is adequate to absorb probable losses inherent within the loan portfolio. However, future additions to the allowance may be necessary based on changes in economic conditions, as well as changes in assumptions regarding a borrower's ability to pay and/or collateral values. In addition, various regulatory agencies, as an integral part of their examination procedures, periodically review Synovus Bank's allowance for loan losses. Based on their judgments about information available to them at the time of their examination, such agencies may require Synovus Bank to recognize additions to its allowance for loan losses.
The allowance for loan losses is a significant estimate and is regularly evaluated by Synovus including the Credit Risk Committee, for accuracy and consistency between the changes in the allowance for loan losses with the credit trends and credit events in the loan portfolio. The allowance for loan losses is determined based on an analysis which assesses the inherent risk for probable losses within the loan portfolio. Significant judgments and estimates are necessary in the determination of the allowance for loan losses,losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in event of loan defaults, qualitative loss factors, management's plans, if any, for disposition of certain loans as well as other qualitative considerations.
See the “Provision for Loan Losses and Allowance for Loan Losses” section of “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Credit Quality” of this Report for a more detailed discussion of Synovus' provision for loan losses and allowance for loan losses.further information.
Non-performing Assets and Past Due Loans
Non-performing assets consist of loans classified as non-accrual, impaired loans held for sale and real estate acquired through foreclosure. Synovus' management continuously monitors non-performing and past due loans to prevent further deterioration regarding the condition of these loans. In order to reduce non-performing asset levels, Synovus has aggressively disposed of non-performing assets over the last three years. While Synovus still has an elevated level of non-performing assets, Synovus' total non-performing assets at December 31, 20112012 were at their lowest level in the last two years.

10

Table of Contents

See the “Non-performing Assets and Past Due Loans” section of “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Credit Quality” of this Report for a more detailed discussion of Synovus' non-performing assets and past due loans.further information.
Investment Activities

10

Table of Contents

Our investment securities portfolio consists principally of debt securities classified as available for sale. Investment securities available for sale provide Synovus with a source of liquidity and a relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and deposit portfolios.
Our investment strategy focuses on the use of the investment securities portfolio to managegenerate interest income and to assist in the management of interest rate risk created by the inherent mismatch between the loan and deposit portfolios.risk. Synovus also utilizes a significant portion of its investment portfolio to secure certain deposits and other liabilities requiring collateralization. At December 31, 20112012, approximately $2.48$2.28 billion of these investment securities were pledged as required collateral for certain deposits, securities sold under repurchase agreements, and payment network arrangements, and FHLB advances.arrangements. As such, the investment securities are primarily GSE debentures and mortgage-backed securities issued by GSEs, all of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on the underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 20112012, all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by federal agencies.
Synovus also holds state and municipal securities and limited equity securities.
Funding Activities
Liquidity represents the extent to which Synovus has readily available sources of funding to meet the needs of depositors, borrowers, and creditors, to support asset growth, to maintain reserve requirements, and to otherwise sustain operations of Synovus and its subsidiary, Synovus Bank, at a reasonable cost on a timely basis and without adverse consequences. Deposits represent the largest source of funds for lending and investing activities. Scheduled payments, as well as prepayments, and maturities from our loan and investment portfolios also provide a stable source of funds. Additional funding sources which provide liquidity include FHLB bank advances, brokered deposits and other short-term borrowed funds, as well as through equity and debt issued through the capital markets, including our recent public offerings. Synovus' ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus' liquidity position. Following is a brief description of the various sources of funds used by Synovus. For further discussion relating to Synovus' funding sources, please refer to the sections titled “Deposits” and “Liquidity” undersee “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Deposits,” “Part II - Item 7. Management's Discussion and Analysis of this ReportFinancial Condition and Results of Operations - Liquidity” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 11, “Long-Term12 - Long-Term Debt and Short-Term Borrowings,” to the consolidated financial statements herein.Borrowings” of this Report.
Deposits
Deposits provide the most significant funding source for Synovus' interest earning assets and remain a strength of Synovus' business. Deposits are attracted principally from clients within Synovus' retail branch network through the offering of a broad array of deposit products to individuals and businesses, including non-interest bearing demand deposit accounts, interest-bearing demand deposit accounts, savings accounts, money market deposit accounts, and time deposit accounts. Synovus also utilizes brokered deposits as a funding source in addition to deposits attracted through its retail branch network. Terms vary among deposit products with respect to commitment periods, minimum balances, and applicable fees. Interest paid on deposits represents the largest component of Synovus' interest expense. Interest rates offered on interest-bearing deposits are determined based on a number of factors, including, but not limited to, (1) interest rates offered in local markets by competitors, (2) current and expected economic conditions, (3) anticipated future interest rates, (4) the expected amount and timing of funding needs, and (5) the availability and cost of alternative funding sources. Client deposits are attractive sources of funding because of their stability and relative cost. Deposits are regarded as an important part of the overall client relationship and provide opportunities to cross-sell other Synovus services.
See “Deposits” under “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Deposits” of this Report for additional information on our deposits.further information.
Borrowed Funds and Non-Deposit Liquidity
Synovus' ability to borrow funds from non-deposit sources provides additional flexibility in meeting the liquidity needs of Synovus. Synovus generates non-deposit liquidity through maturities and repayments of loans by customers and access to sources of funds other than deposits. Synovus Bank has the capacity to access funding through its membership in the FHLB. At December 31, 2011,2012, Synovus Bank had access to incremental funding, subject to available collateral and FHLB credit policies, through utilization of FHLB advances.

11

Table of Contents

In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Company level for various operating needs including capital infusions into subsidiaries, the servicing of debt, the payment of general corporate expenses, and the payment of dividends to shareholders.on our Common Stock and Series A Preferred Stock. The primary source of liquidity for Synovus has historically consisted of dividends from its subsidiaries, including Synovus Bank, which is governed by certain rules and regulations of the GA DBF

11

Table of Contents

and the FDIC. Dividends from Synovus Bank in 2010 were $43.9 million. During 2011 and 2012 Synovus Bank did not receive anypay dividends from Synovus Bank.to the Parent Company. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality and overall financial condition. Synovus may not receive dividends from
Synovus Bank in 2012, which could adversely affect liquidity.is currently subject to an MOU that prohibits it from paying any cash dividends to Synovus without regulatory approval, and other GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. See "Part I - Item 1. Business1 - Supervision, Regulation and Other Factors - Dividends."Dividends" of this Report for further information.
Synovus expects that it will receive dividends from Synovus Bank during 2013. If Synovus does not receive dividends from Synovus Bank during 2013, Synovus' liquidity could be adversely affected. In particular, failure to receive dividends from Synovus Bank will impair Synovus' ability to repay TARP in full without issuing substantially more debt or equity than it otherwise anticipates will be required. Synovus has historically enjoyed a solid reputation in the capital markets and in the past few years has relied on the capital markets to provide needed liquidity resources, including its public offerings completed in September 2009, May 2010 and February 2012. Despite the success of these recent public offerings, in light of the current regulatory environment, market conditions, Synovus' financial performance and related credit ratings, there can be no assurance that Synovus would be able to obtain additional new borrowings or issue additional equity on favorable terms, if at all. See “Part I - Item 1A. Risk Factors”Factors - Our status as a non-investment grade issuer and “Liquidity” underany further reductions in our credit rating could increase the cost of our funding from the capital market and impact our liquidity" and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Liquidity” of this Report.Report for further information.

Enterprise Risk Management
As a financial services organization, Synovus accepts a certain degree of risk with each business decision it makes. Risk management does not eliminate risk, but seeks to achieve an appropriate balance between risk and return, which is critical to optimizing shareholder value. Understanding our risks and managing them appropriately can enhance our ability to make better decisions, deliver on objectives, and improve performance. A risk management framework has been established within Synovus, which begins with the Board of Directors, working primarily with the Audit Committee and the Risk Committee of the Board. The AuditRisk Committee of the Board of Directors fulfills the overarching oversight role for the risk management process, including approval of risk tolerance levels and risk policies and limits. The Risk Committee assists the Audit Committee in overseeing and monitoring risks and fulfilling its oversight role for risk management,limits, monitoring key and emerging risks and reviewingreviews risk assessments. The Chief Risk Officer reports to the Chief Executive Officer and provides overall vision, direction and leadership regarding our enterprise risk management framework.
The risk management framework includes an Executive Risk Committee, chaired by the Chief Risk Officer that consists of all Synovus' corporate executive officers and the Senior Director of Enterprise Risk. The committee meets regularly to monitor Synovus' key and emerging risks and ensureensures that these risks are within acceptable tolerances.effectively managed and assesses capital relative to the Company's risk appetite. Senior management risk committees oversee the various risk types within the Company as shown below and provide minutes of activities and decisions to the Board of Directors. These committees are responsible for ensuring effective risk measurement and management in their respective areas of authority. The Chief Risk Officer is an active member of each of these management risk committees.
ALCO -Interest Rate/Market Risk and Liquidity Risk
Credit Risk Committee - Credit Risk
Regulatory Compliance Risk Committee - Compliance Risk
Operational Risk Committee - Operational Risk
Strategic Risk Committee - ReputationReputational Risk, Litigation Risk, and Strategic Risk
Management believes that Synovus' primary risk exposures are credit, liquidity, operational, and regulatory compliance risk. Credit risk is risk of loss arising from our borrowers' or counterparties' inability to meet the financial terms of any contract with the Company, or other failure to perform as agreed. Liquidity risk arises from an inability of the Company to meet current or future obligations when they come due without incurring unacceptable losses. Operational risk arises from the potential that inadequate information systems, operational problems, inadequate or failed internal controls, human error, fraud or external events will result in unexpected losses. Compliance risk arises from nonconformance with laws, rules, and regulations that apply to the financial services industry and exposes the Company to monetary penalties, enforcement actions, or other sanctions.

12

Table of Contents

ALCO
ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk, interest rate risk, and market risk and has the authority to create policies relative to these risks. ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus' liquidity position. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and “Item 7A. -Qualitative and Quantitative and Qualitative Disclosures Aboutabout Market Risk.”Risk” in this Report.Report for further information.

Credit Risk
The Company has established a credit risk management process with policies, controls and regular Board and management oversight. Credit risk management is guided by centralized credit policies that provide for a consistent and prudent approach to

12

Table of Contents

underwriting and approvals of credits. The Credit Risk Committee, chaired by the Chief Credit Officer, monitors credit management reports, establishes lending policies, limits, and guidance to better manage the loan function, and provides strategies to reduce the level of credit risk in the loan portfolio. The Credit Risk Committee oversees risk grade accuracy, credit servicing requirements, and loan concentration levels and manages risk in the execution of loan growth strategies.
The Regional Credit function reports to the Chief RiskCredit Officer, providing independence from the line of business. Regional Credit manages credit activities within each region, underwriting borrowing relationships over certain dollar thresholds, managing small business accounts, jointly approving loans over the banking division's lending authority, and ensuring that loan administration processes for each banking division are sound and appropriate.
Synovus created MAD duringwas established in 2011 to better execute aggressive resolution strategies for problem credits through workouts, modifications and asset dispositions, allowing lenders to focus on developing new relationships and expand existing relationships. MAD team members possess the specialized skill set to efficiently execute workouts and dispositions. This centralization of problem credits allows Synovus' commercial bankers to focus on lending and other growth opportunities.
Synovus has established the ALLLALL Oversight Council to review and approve the adequacy of the allowance and ALLLALL methodology. The ALLLALL Oversight Council includes the Chief Risk Officer, Chief Credit Officer, Chief Financial Officer, and Chief Accounting Officers andOfficer, the Senior Director of Enterprise Risk Management, Director and the Senior Director of Loan Review Director.Review. The Council meets at least on a quarterly basis. The allowance adequacy and the ALLLALL methodology are reviewed by the Audit Committee of the Board of Directors on at least a quarterly basis.
During The Model Risk Management department reviews the fourth quarter of 2011, Synovus completed theALL methodology on an annual basis and prior to implementation of model changes.
Synovus maintains a centralized Retail Lending Center, reporting to the Chief Community Banking Officer where consumerConsumer loans are centrally processed, scored, and analyzed. This structure will simplifyenhances the control environment, drivedrives efficiencies, and improve theprovides a more consistent overall customer experience.
Compliance Risk
Compliance laws, rules and standards generally cover matters such as observing proper standards of market conduct, managing conflicts of interest, treating customers fairly, and ensuring the suitability of customer advice. They also include basic prudential banking requirements and specific areas such as the prevention of money laundering and terrorist financing.
The Regulatory Compliance Risk Committee was formed to assist the Board and management in overseeing the management of overall compliance risk, development and implementation of policy, and ensuring that compliance issues are resolved effectively and expeditiously. The Committee is made up of senior management from the business lines, risk management, legal, human resources, and compliance functions and specifically provides oversight for the Corporate Compliance Policy and Programs, BSA/AML Policy and Programs, new and modified products and services and compliance examination exceptions throughout the Company. Written policies contain the principles to be followed by management and staff of the banking divisions, subsidiaries and business lines throughout the Company and explain and direct the processes by which risks are identified and managed. The individual policies guide the Company's compliance functions and provide for monitoring, training, and risk assessments.
Operational Risk
Synovus aims to avoid and reduce unexpected loss through judicious risk management by instilling a proactive and structured approach to operational risk management. The Operational Risk Committee is responsible for providing oversight of the operational risk function to ensure there are effective processes to assess, monitor and mitigate operational risk. Additionally, the Operational Risk Committee is the approval vehicle for the ORM Framework. Specific responsibilities include (1) providing a forum for addressing operational issues that require coordination and/or cooperation of multiple operational groups; (2) the identification and prioritization of operational risk initiatives; (3) the review of significant operational risk exposures and their conformance to Synovus' stated operational risk objectives; (4) assembling ad hoc committees to address key areas of operational risk identified by the committee and (5) annually reviewing the risk metrics for ongoing pertinence to the risk management framework.

13

Table of Contents

Operational Risk Management is responsible for assessing systems and processes designed and implemented by management, promoting operating efficiency and encouraging compliance with laws, regulations and internal policies to ensure they are adequately designed, controlled and functioning effectively.
Business Units and Support Functions are accountable for ensuring that the Operational Risk Management Policy is properly communicated and understood within their respective organizational units. Business Units are also responsible for identifying and reporting operational risk trends that require resolution, participateparticipating in risk assessments, respondresponding to changes in risk metrics and to implement corrective actions and new risk solutions (policies, technology, process change, personnel).
ORM has developed an array of program tools to assists business units in effectively managing operational risk. The program tools will ensure standardized implementation of the ORM Framework across the enterprise. ORM Program tools include Risk

13

Table of Contents

Control Self-Assessment (RCSA), Issue Tracking, Loss Data Management and Incident Response.
Strategic Risk
The Strategic Risk Committee is charged with identifying key strategic risks which might threaten the strategic direction and/or long-term viability of Synovus, bringing those risks to the attention of the appropriate Synovus decision-making body, and verifying thatensuring Synovus puts in place activities designed to address those risks. This committee is made up of all members of executive management, who look beyond their functional areas of responsibility and take a holistic view of the organization and the environment in which it operates.
Competition
The financial services industry is highly competitive and could become more competitive as a result of recent and ongoing legislative, regulatory and technological changes, and continued consolidation and economic turmoil within the financial services industry. The ability of nonbanking financial institutions to provide services previously limited to commercial banks also has intensified competition. Our bank subsidiary and wholly-owned non-bank subsidiaries compete actively with national and state banks, savings and loan associations and credit unions and other nonbank financial institutions, including securities brokers and dealers, investment advisory firms, mortgage companies, insurance companies, trust companies, finance companies, leasing companies, mortgage companies and certain governmental agencies, all of which actively engage in marketing various types of loans, deposit accounts and other financial services. These competitors have been successful in developing products that are in direct competition with or are alternatives to the banking services offered by traditional banking institutions. Our ability to deliver strong financial performance will depend in part on our ability to expand the scope of, and effectively deliver, products and services, which will allow us to meet the changing needs of our customers.
As of December 31, 2011,2012, we were the second largest bank holding company headquartered in Georgia, based on assets. Customers for financial services are generally influenced by convenience, quality of service, personal contacts, price of services and availability of products. Although our market share varies in different markets, we believe that our community-focused relationship banking approach enables us to compete effectively with other banks and thrifts in their relevant market areas.
Employees
As of December 31, 20112012, weSynovus had 5,2244,963 employees compared to 6,1095,224 employees at December 31, 20102011.
Supervision, Regulation and Other Factors
Like all bank holding companies and financial holding companies, we are regulated extensively under federal and state law. In addition, Synovus Bank and certain of our non-bank subsidiaries are subject to regulation under federal and state law. The following discussion sets forth some of the elements of the bank regulatory framework applicable to us and certain of our subsidiaries. The regulatory framework is intended primarily for the protection of depositors and the Deposit Insurance Fund and not for the protection of security holders and creditors. To the extent that the following information describes statutory and regulatory provisions, it is qualified in its entirety by reference to the particular statutory and regulatory provisions.
General
Bank holding companies and financial holding companies are subject to supervision and regulation by the Board of Governors of the Federal Reserve System under the Bank Holding Company Act. In addition, the GA DBF regulates holding companies that own Georgia-charted banks under the bank holding company laws of the State of Georgia. Synovus Bank, which is not a member of the Federal Reserve System, is subject to primary regulation and examination by the Federal Deposit Insurance Corporation, which we refer to as the FDIC, and by its state banking regulator, the GA DBF. Numerous other federal and state laws, as well as regulations promulgated by the Federal Reserve Board, the state banking regulator and the FDIC govern almost all aspects of the operations of Synovus Bank. Synovus Trust Company, a subsidiary of Synovus Bank that provides trust services, is organized as

14

Table of Contents

a national bank and thus is subject to regulation and supervision by the Office of the Comptroller of the Currency. Various federal and state bodies regulate and supervise our non-bank subsidiaries including our brokerage, investment advisory, insurance agency and processing operations. These include, but are not limited to, the SEC, the Financial Industry Regulatory Authority, federal and state banking regulators and various state regulators of insurance and brokerage activities.
In addition, the Dodd-Frank Act, which is discussed in greater detail below, establishesestablished the CFPB, a new federal agency with broad authority to regulate the offering and provision of consumer financial products. Rulemaking authority for a range of consumer financial protection laws (such as the Truth in Lending Act, the Electronic Funds Transfer Act and the Real Estate Settlement Procedures Act) transferred from the prudential regulators to the CFPB on July 21, 2011. The CFPB will havehas the authority to supervise and examine depository institutions with more than $10 billion in assets for compliance with these federal consumer laws. The authority to supervise and examine depository institutions with $10 billion or less in assets for compliance with federal

14

Table of Contents

consumer laws will remainremains largely with those institutions' primary regulators. However, the CFPB may participate in examinations of these smaller institutions on a “sampling basis” and may refer potential enforcement actions against such institutions to their primary regulators. The CFPB will also havehas regulatory and examination authority over certain nonbank institutions that offer consumer financial products. The Dodd-Frank Act identifies a number of covered nonbank financial institution, and also authorizes the CFPB to identify additional institutions that will be subject to its jurisdiction.
Permitted Activities
Under the Bank Holding Company Act, a bank holding company is generally permitted to engage in, or acquire direct or indirect control of more than 5 percent of the voting shares of, any company engaged in the following activities:
banking or managing or controlling banks;
furnishing services to or performing services for our subsidiaries; and
any activity that the Federal Reserve Board determines to be so closely related to banking as to be a proper incident to
the business of banking, including:
factoring accounts receivable;
making, acquiring, brokering or servicing loans and usual related activities;
leasing personal or real property;
operating a non-bank depository institution, such as a savings association;
performing trust company functions;
providing financial and investment advisory activities;
conducting discount securities brokerage activities;
underwriting and dealing in government obligations and money market instruments;
providing specified management consulting and counseling activities;
performing selected data processing services and support services;
acting as agent or broker in selling credit life insurance and other types of insurance in connection with credit
transaction;
performing selected insurance underwriting activities;
providing certain community development activities (such as making investments in projects designed primarily to
promote community welfare); and
issuing and selling money orders and similar consumer-type payment instruments.
The Federal Reserve Board has the authority to order a bank holding company or its subsidiaries to terminate any of these activities or to terminate its ownership or control of any subsidiary when it has reasonable cause to believe that the bank holding company's continued ownership, activity or control constitutes a serious risk to the financial safety, soundness or stability of it or any of its bank subsidiaries.
Under the Bank Holding Company Act, a bank holding company may file an election with the Federal Reserve Board to be treated as a financial holding company and engage in an expanded list of financial activities. The election must be accompanied by a certification that the company's insured depository institution subsidiary is “well capitalized” and “well managed.” Additionally, the Community Reinvestment Act of 1977 rating of the bank holding company's subsidiary bank(s) must be satisfactory or better. We have made such an election and are treated as a financial holding company. As such, we may engage in activities that are financial in nature or incidental or complementary to financial activities, including insurance underwriting, securities underwriting and dealing, and making merchant banking investments in commercial and financial companies. If our banking subsidiary ceases to be “well capitalized” or “well managed” under applicable regulatory standards, the Federal Reserve Board may, among other things, place limitations on our ability to conduct these broader financial activities or, if the deficiencies persist, require us to divest the banking subsidiary. In addition, if our banking subsidiary receives a rating of less than satisfactory under the Community Reinvestment Act, we would be prohibited from engaging in any additional activities other than those permissible for bank holding companies that are not financial holding companies. If, after becoming a financial holding company and undertaking activities not permissible for a bank holding company, the company fails to continue to meet any of the prerequisites

15

Table of Contents

for financial holding company status, including those described above, the company must enter into an agreement with the Federal Reserve Board to comply with all applicable capital and management requirements. If the company does not return to compliance within 180 days, the Federal Reserve may order the company to divest its subsidiary bank or the company may discontinue or divest investments in companies engaged in, activities permissible only for a bank holding company that has elected to be treated as a financial holding company.

15

Table of Contents

Actions by Federal and State Regulators
Like all bank and financial holding companies, we are regulated extensively under federal and state law. Under federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve, and separately the FDIC as the insurer of bank deposits, have the authority to compel or restrict certain actions on our part if they determine that we have insufficient capital or other resources, or are otherwise operating in a manner that may be deemed to be inconsistent with safe and sound banking practices. Under this authority, our bank regulators can require us to enter into informal or formal supervisory agreements, including board resolutions, memoranda of understanding,MOUs, written agreements and consent or cease and desist orders, pursuant to which we would be required to take identified corrective actions to address cited concerns and to refrain from taking certain actions.
AsDuring 2009, as a result of losses that we havehad incurred during the economic downturn and due to date and our high level of credit losses and non-performing assets incurred, we entered into a memorandum of understandingan MOU with the Federal Reserve Bank of Atlanta and the Georgia Commissioner, pursuant to which we agreed to implement plans that are intended to, among other things, minimize credit losses and reduce the amount of our distressed assets, limit and manage our concentrations in commercial loans, improve our credit risk management and related policies and procedures, address liquidity management and current and future capital requirements, strengthen enterprise risk management practices, and provide for succession planning for key corporate and regional management positions and our board of directors. The memorandum of understandingMOU also requires that we inform and consult with the Federal Reserve Board prior to declaring and paying any future dividends, and obtain the prior approval of the Federal Reserve Bank of Atlanta and the Georgia Commissioner prior to increasing the quarterly cash dividend on our Common Stock above $0.01 per share.
In addition, Synovus Bank is presently subject to a memorandum of understandingan MOU with the Georgia Commissioner and the FDIC that is substantially similar in substance and scope to the holding company memorandum of understanding described above. The bank memorandum of understandingSynovus Bank MOU also requires that Synovus Bank obtain approval from the Georgia Commissioner and the FDIC prior to paying any cash dividends to Synovus and provides that as a result of our Charter Consolidation, we will take all necessary steps to avoid customer confusion as a result of our proposed use of trade names at our various bank branches and to update our long-term strategic plan to reflect the Charter Consolidation and the various actions we have otherwise agreed to implement under the memorandum of understanding. Also, as a result of recent compliance exams, Synovus Bank entered into an informal written agreement with the FDIC relating to certain compliance matters. Under this agreement, Synovus Bank is required to implement written action plans, policies and procedures to address and remediate identified compliance concerns and furnish written quarterly progress reports to the FDIC.
If we are unable to comply with the terms of our current supervisory agreements, or if we become subject to and are unable to comply with the terms of any future regulatory actions or directives, supervisory agreements, or orders, then we could become subject to additional, heightened supervisory actions and orders, possibly including consent orders, prompt corrective action restrictions and/or other regulatory actions, including prohibitions on the payment of dividends on our Common Stock and Series A Preferred Stock. If our regulators were to take such additional supervisory actions, then we could, among other things, become subject to significant restrictions on our ability to develop any new business, as well as restrictions on our existing business, and we could be required to raise additional capital, dispose of certain assets and liabilities within a prescribed period of time, or both. The terms of any such supervisory action could have a material negative effect on our business, reputation, operating flexibility, financial condition, and the value of our Common Stock. See “Part I - Item 1A. Risk Factors - We presently are subject to, and in the future may become subject to, additional supervisory actions and/orand enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock.Stock of this Report.
Change in Control
Subject to certain exceptions, the Bank Holding Company Act and the Change in Bank Control Act, together with regulations promulgated thereunder, require Federal Reserve Board approval prior to any person or company acquiring “control” of a bank or bank holding company. Control is conclusively presumed to exist if an individual or company acquires 25 percent or more of any class of voting securities, and rebuttably presumed to exist if a person acquires 10 percent or more, but less than 25 percent, of any class of voting securities and either the company has registered securities under Section 12 of the Exchange Act or no other person owns a greater percentage of that class of voting securities immediately after the transaction. In certain cases, a company may also be presumed to have control under the Bank Holding Company Act if it acquires 5 percent or more of any class of voting securities. Our Common Stock is registered under Section 12 of the Exchange Act.
On September 22, 2008, the Federal Reserve Board issued a policy statement on minority equity investments in banks and bank holding companies, that permits investors to (1) acquire up to 33 percent of the total equity of a target bank or bank holding

16

Table of Contents

company, subject to certain conditions, including (but not limited to) that the investing firm does not acquire 15 percent or more of any class of voting securities, and (2) designate at least one director, without triggering the various regulatory requirements associated with control.

16

Table of Contents

Standards for Safety and Soundness
The Federal Deposit Insurance Act requires the federal bank regulatory agencies to prescribe, by regulation or guideline, operational and managerial standards for all insured depository institutions relating to: (1) internal controls; (2) information systems and audit systems; (3) loan documentation; (4) credit underwriting; (5) interest rate risk exposure; and (6) asset quality. The agencies also must prescribe standards for asset quality, earnings, and stock valuation, as well as standards for compensation, fees and benefits. The federal banking agencies have adopted regulations and Interagency Guidelines Prescribing Standards for Safety and Soundness to implement these required standards. These guidelines set forth the safety and soundness standards used to identify and address problems at insured depository institutions before capital becomes impaired. Under the regulations, if a regulator determines that a bank fails to meet any standards prescribed by the guidelines, the regulator may require the bank to submit an acceptable plan to achieve compliance, consistent with deadlines for the submission and review of such safety and soundness compliance plans.

Dividends
Synovus is a legal entity separate and distinct from its subsidiaries. Under the laws of the State of Georgia, we, as a business corporation, may declare and pay dividends in cash or property unless the payment or declaration would be contrary to restrictions contained in our Articles of Incorporation, or unless, after payment of the dividend, we would not be able to pay our debts when they become due in the usual course of our business or our total assets would be less than the sum of our total liabilities. In addition, we are also subject to federal regulatory capital requirements that effectively limit the amount of cash dividends, if any that we may pay.
Under the Federal Reserve Board guidance reissued on February 24, 2009, the Federal Reserve may restrict our ability to pay dividends on any class of capital stock or any other Tier 1 capital instrument if we are not deemed to have a strong capital position. In addition, we may have to reduce or eliminate dividends if:
our net income available to shareholders for the past four quarters, net of dividends previously paid during that period, is not sufficient to fully fund the dividends;
our prospective rate of earnings retention is not consistent with the holding company's capital needs and overall current
and prospective financial condition; or
we will not meet, or are in danger of not meeting, the minimum regulatory capital adequacy ratios.
On November 17, 2010, the Federal Reserve Board issued further guidance noting, among other things, that bank holding companies should consult with the Federal Reserve before taking any actions that could result in a diminished capital bases, including increasing dividends.
As a result of the memorandum of understandingMOU described above and in “Item A. Risk Factors - We presently are presently subject to, and in the future may become subject to, additional, supervisory actions and/orand enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock”Stock in this Report, we are required to inform the Federal Reserve Board in advance of declaring or paying any future dividends, and the Federal Reserve Board could decide at any time that paying any dividends on our Common Stock or Series A Preferred Stock could be an unsafe or unsound banking practice. In the current financial and economic environment, thepractice.The Federal Reserve Board has indicated that bank holding companies should carefully review their dividend policy and has in some cases discouraged payment unless both asset quality and capital are very strong. In addition, pursuant to the terms of the Synovus Bank memorandum of understanding,MOU, Synovus Bank cannot pay any cash dividends without the approval of the FDIC and the Georgia Commissioner. Additionally, we are subject to contractual restrictions that limit our ability to pay dividends if there is an event of default under such contract.
The primary sources of funds for our payment of dividends to our shareholders are cash on hand and dividends from Synovus Bank and our bank and non-bank subsidiaries. Various federal and state statutory provisions and regulations limit the amount of dividends that Synovus Bank and our non-banking subsidiaries may pay. Synovus Bank is a Georgia bank. Under the regulations of the GA DBF, a Georgia bank must have approval of the GA DBF to pay cash dividends if, at the time of such payment:
the ratio of Tier 1 capital to adjusted total assets is less than 6 percent;
the aggregate amount of dividends to be declared or anticipated to be declared during the current calendar year exceeds
50 percent of its net after-tax profits for the previous calendar year; or
its total classified assets in its most recent regulatory examination exceeded 80 percent of its Tier 1 capital plus its
allowance for loan losses, as reflected in the examination.

17

Table of Contents

In addition, the Georgia Financial Institutions Code currently contains restrictions on the ability of a Georgia bank to pay dividends other than from retained earnings. A bill to amend this restriction is pending beforeearnings without the Georgia legislature and is expected to be signed into law duringapproval of the 2012 legislative session. If the law is not amended, we will be unable to obtain any dividends from Synovus Bank until such time as Synovus Bank has sufficient positive retained earnings.GA DBF.

17

Table of Contents

The Federal Deposit Insurance Corporation Improvement Act generally prohibits a depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company if the institution would thereafter be undercapitalized. In addition, federal banking regulations applicable to us and our bank subsidiary require minimum levels of capital that limit the amounts available for payment of dividends. In addition, many regulators have a policy, but not a requirement, that a dividend payment should not exceed net income to date in the current year. Finally, the ability of banks and bank holding companies to pay dividends, and the contents of their respective dividend policies, could be impacted by a range of changes imposed by the Dodd-Frank Act, many of which will require implementing rules to become effective.
See “Dividends” under “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Dividends” and “Parent Company” under “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Parent Company” of this Report.Report for further information.
Capital
We are required to comply with the capital adequacy standards established by the Federal Reserve Board and our bank subsidiary must comply with similar capital adequacy standards established by the FDIC. As a financial holding company, we and our bank subsidiarySynovus Bank are required to maintain capital levels required for a well capitalized institution, as defined in “Prompt Corrective Action” below.

Our Capital Requirements
The Federal Reserve Board adopted guidelines pursuant to which it assesses the adequacy of capital in examining and supervising a bank holding company or financial holding company and in analyzing applications to it under the Bank Holding Company Act. These guidelines include quantitative measures that assign risk weightings to assets and off-balance sheet items and that define and set minimum regulatory capital requirements. All bank holding companies are required to maintain Tier 1 Capital of at least 4 percent of risk-weighted assets and off-balance sheet items, Total Capital (the sum of Tier 1 Capital and Tier 2 Capital) of at least 8 percent of risk-weighted assets and off-balance sheet items and Tier 1 Capital of at least 4 percent of adjusted quarterly average assets.
Tier 1 Capital consists principally of shareholders' equity less any amounts of disallowed deferred tax assets, goodwill, other intangible assets, non-financial equity investments, and other items that are required to be deducted by the Federal Reserve Board. Tier 2 Capital consists principally of perpetual and trust preferred stock that is not eligible to be included as Tier 1 Capital, term subordinated debt, intermediate-term preferred stock and, subject to limitations, general allowances for loan and lease losses. Assets are adjusted under the risk-based guidelines to take into account different risk characteristics. Average assets for this purpose do not include disallowed deferred tax assets, goodwill and any other intangible assets and investments that the Federal Reserve Board determines should be deducted from Tier 1 Capital.
This regulatory capital framework is expected to change in important respects as a result of the Dodd-Frank Act and a separate, international regulatory capital initiative known as “Basel III.” In particular, the Dodd-Frank Act eliminates Tier 1 capital treatment for most trust preferred securities after a three-year phase-in period that begins January 1, 2013. Furthermore, the current risk-based capital guidelines that apply to Synovus and its subsidiary bank are based upon the 1988 capital accord of the BCBS, a committee of central banks and bank supervisors. The Basel I standards to which U.S. banks and bank and financial holding companies are subject were implemented by the Federal Reserve. In 2008, the Federal Reserve began to phase-in capital standards based on the BCBS' second capital accord, referred to as Basel II, for large or “core” international banks (total assets of $250 billion or more or consolidated foreign exposures of $10 billion or more). Basel II emphasizes internal assessment of credit, market and operational risk, as well as supervisory assessment and market discipline in determining minimum capital requirements. In December 2010, BCBS finalized new regulatory capital standards, known as Basel III.III and it was anticipated that U.S. regulators would adopt new regulatory capital requirements similar to those proposed by BCBS to be phased in for U.S. financial institutions beginning in 2013. In June of 2012, U.S. banking regulators proposed new standards to implement these capital requirements. However, on November 9, 2012, regulators announced that the implementation of these rules would be delayed and did not provide a specific timeframe for their implementation. These standards, which are aimed at capital reform, seek to further strengthen financial institutions' capital positions by mandating a higher minimum level of common equity to be held, along with a capital conservation buffer to withstand future periods of stress. The Basel III regime does not supplant Basel II, however. The Basel II requirements focus on the appropriate allocation of capital to bank assets based on credit risk. Basel III addresses the quality of capital and introduces new capital requirements but does not purport to overrule the credit risk-based standards of Basel II.
In addition, reflecting the importance that regulators place on managing capital and other risks, on June 16, 2011, the banking agencies also issued proposed guidance on stress testing for banking organizations with more than $10 billion in total consolidated assets; this proposed

18

Table of Contents

assets. This guidance which was finalized on May 14, 2012, outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Specifically, the guidance calls for the framework to (i)(1) include activities and exercises that are tailored to and sufficiently capture the banking organization's exposures, activities of the organization; (ii)and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (iii)(3) be forward-looking and flexible; and (iv)(4) be clear, actionable, well-supported, and used in the decision-making process. Moreover, the federal bank regulators have issued a series of guidance and rulemakings applicable to “large banks.” While many of these do not currently apply us due to our asset size, these issuances could impact industry capital standards and practices in many, potentially unforeseeable ways.
As of December 31, 2011,2012, our Tier 1 common equity is in excess of the minimum common equity and additional conservation

18

Table of Contents

buffer stipulated by these newly proposed requirements. Regardless, complying with these new capital requirements will likely affect our operations, and the extent to which we will be affected will be known with more certainty once additional clarity is provided on the underlying details of these new requirements. These new requirements have been endorsed by the U.S. banking regulators, but have not yet been translated by the regulators into official, regulationfinal regulations for U.S. financial institutions. It is anticipated that the regulators will adopt new regulatory capital requirements similar to those proposed by the BCBS, and, as noted above, it was anticipated that the new requirements are anticipated towould be phased-in for U.S. financial institutions beginning in 2013. However, on November 9, 2012, U.S. regulators announced that the implementation of rules implementing Basel III would be delayed and regulators have not provided a specific timeframe for their implementation of these requirements. It is widely anticipated that the capital requirements for most bank and financial holding companies, as well as for most insured depository institutions, will increase, although the nature and amounts of the increase have not yet been specified.
We are also subject to new “stress testing” requirements that are designed to require banking organizations to assess the potential impact of different scenarios on their earnings, losses, and capital over a set time period, with consideration given to certain relevant factors, including the organization's condition, risks, exposures, strategies, and activities. Specifically, on October 9, 2012, regulators issued final rules implementing provisions of the Dodd-Frank Act that require banking organizations with total consolidated assets of more than $10 billion but less than $50 billion to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve Board, and publish a summary of the results. Among other things, these rules define the term “stress test,” establish stress test methodologies, set forth the form of the report that must be submitted, and require publication of a summary of results. Under the rules, stress tests must be conducted using certain scenarios (baseline, adverse and severely adverse), which the Board will publish by November 15 of each year. These new rules require a banking organization with between $10 and $50 billion in assets to conduct its first stress test using financial statement data as of September 30, 2013 and, to report the results by March 31, 2014. In addition, the rules will require such organizations to begin publicly disclosing a summary of certain stress test results (i.e., results under the “severely adverse” scenario) in 2015 with respect to the stress test conducted in the fall of 2014.
See "Part I - Item 1A. Risk Factors - If economic conditions worsen or regulatory capital rules are modified, we may be required to undertake additional strategic initiatives to improve our capital position.position" of this Report.

Synovus Bank's Capital Requirements
To be well-capitalized, Synovus Bank must generally maintain a Total Capital (the sum of Tier 1 Capital and Tier 2 Capital) ratio of 10 percent or greater, a Tier 1 Capital ratio of 6 percent or greater, and a leverage ratio of 5 percent or greater. For the purposes of these tests, Tier 1 Capital consists principally of commonshareholder's equity retained earnings and a limited amountless any amounts of qualifying preferred stock, lessdisallowed deferred tax assets, goodwill and certain core deposit intangibles. Tier 2 Capital consists of non-qualifying preferred stock, certain types of debt and the eligible portion of the allowance for loan losses.
In measuring the adequacy of capital, assets are weighted for risk at rates that generally range from zero percent to 100 percent. Certain assets, such as most cash instruments and U.S. Treasury securities, have a zero risk weighting. Others, such as certain commercial and consumer loans, have a 100 percent risk weighting. Risk weightings are also assigned for off-balance sheet items such as unfunded loan commitments. The various items are multiplied by the appropriate risk-weighting to determine risk-adjusted assets for the capital calculations. For the leverage ratio mentioned above, assets are not risk-weighted.


19

Table of Contents

Capital Ratios
Certain regulatory capital ratios for Synovus and Synovus Bank as of December 31, 20112012 are shown in the following table.
Table 5 – Capital Ratios as of December 31, 2011
Table 5 – Capital Ratios as of December 31, 2012Table 5 – Capital Ratios as of December 31, 2012
 
Regulatory
Minimums
 
Regulatory
Minimums
to be Well-
Capitalized
 Synovus 
Synovus
Bank
 
Regulatory
Minimums
 
Regulatory
Minimums
to be Well-
Capitalized
 Synovus 
Synovus
Bank
Tier 1 capital ratio 4.0% 6.0% 12.94% 13.87% 4.0% 6.0% 13.24% 14.88%
Total risk-based capital ratio 8.0
 10.0
 16.49
 15.14
 8.0
 10.0
 16.18
 16.14
Leverage ratio 4.0
 5.0
 10.08
 10.82
 4.0
 5.0
 11.00
 12.41
        
Synovus Bank is a party to a memorandum of understandingan MOU with the FDIC and the GA DBF and has agreed to maintain minimum capital ratios at specified levels higher than those otherwise required by applicable regulation as follows: Tier 1 capital to total average assets (leverage ratio) - 8% and total capital to risk-weighted assets (total risk-based capital ratio) - 10%. See “Part I - Item 1A. Risk Factors - We presently are subject to, and in the future may become subject to, additional supervisory actions and/orand enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock”Stock of this Report.
See Note 14 of Notes to Consolidated Financial Statements in this Report and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition ofand Results of Operations - Capital Resources” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 14 - Regulatory Capital" of this Report for additional information on the calculation of capital ratios for Synovus and Synovus Bank.further information.

Prompt Corrective Action for Undercapitalization
The Federal Deposit Insurance Corporation Improvement Act established a system of prompt corrective action to resolve the problems of undercapitalized insured depository institutions. Under this system, the federal banking regulators are required to rate insured depository institutions on the basis of five capital categories as described below. The federal banking regulators are also required to take mandatory supervisory actions and are authorized to take other discretionary actions, with respect to insured depository institutions in the three undercapitalized categories, the severity of which will depend upon the capital category in which the insured depository institution is assigned. Generally, subject to a narrow exception, the Federal Deposit Insurance Corporation Improvement Act requires the banking regulator to appoint a receiver or conservator for an insured depository institution that is critically undercapitalized. The federal banking agencies have specified by regulation the relevant capital level for each category. Under the regulations, all insured depository institutions are assigned to one of the following capital categories:

19


Well Capitalized - The insured depository institution exceeds the required minimum level for each relevant capital measure. A well capitalized insured depository institution is one (1) having a total risk-based capital ratio of 10 percent or greater, (2) having a Tier 1 risk-based capital ratio of 6 percent or greater, (3) having a leverage capital ratio of 5 percent or greater, and (4) that is not subject to any order or written directive to meet and maintain a specific capital level for any capital measure.
Adequately Capitalized - The insured depository institution meets the required minimum level for each relevant capital measure. An adequately capitalized insured depository institution is one (1) having a total risk-based capital ratio of 8 percent or greater, (2) having a Tier 1 risk-based capital ratio of 4 percent or greater, and (3) having a leverage capital ratio of 4 percent or greater, or a leverage capital ratio of 3 percent or greater if the institution is rated composite 1 under the CAMELS (Capital, Assets, Management, Earnings, Liquidity and Sensitivity to market risk) rating system; and (4) failing to meet the definition of a well capitalized bank.
Undercapitalized - The insured depository institution fails to meet the required minimum level for any relevant capital measure. An undercapitalized insured depository institution is one (1) having a total risk-based capital ratio of less than 8 percent, (2) having a Tier 1 risk-based capital ratio of less than 4 percent, or (3) a leverage capital ratio of less than 4 percent, or if the institution is rated a composite 1 under the CAMELS rating system, a leverage capital ratio of less than 3 percent.
Significantly Undercapitalized - The insured depository institution is significantly below the required minimum level for any relevant capital measure. A significantly undercapitalized insured depository institution is one (1) having a total risk-based capital ratio of less than 6 percent, (2) a Tier 1 risk-based capital ratio of less than 3 percent, or (3) a leverage capital ratio of less than 3 percent.
Critically Undercapitalized - The insured depository institution fails to meet a critical capital level set by the appropriate federal banking agency. A critically undercapitalized institution is one having a ratio of tangible equity to total assets that is equal to or less than 2 percent.

20


The regulations permit the appropriate federal banking regulator to downgrade an institution to the next lower category if the regulator determines after notice and opportunity for hearing or response that the institution (1) is in an unsafe or unsound condition or (2)  has received and not corrected a less-than-satisfactory rating for any of the categories of asset quality, management, earnings or liquidity in its most recent examination. Supervisory actions by the appropriate federal banking regulator depend upon an institution's classification within the five categories. Our management believes that we and our bank subsidiary have the requisite capital levels to qualify as well capitalized institutions under the Federal Deposit Insurance Corporation Improvement Act regulations. See Note 14 of Notes to Consolidated Financial Statements in “Part II - Item 8”7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 14 - Regulatory Capital" of this Report.Report for further information.
If an institution fails to remain well-capitalized, it will be subject to a variety of enforcement remedies that increase as the capital condition worsens. For instance, the Federal Deposit Insurance Corporation Improvement Act generally prohibits a depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company if the depository institution would thereafter be undercapitalized as a result. See “- Dividends.”“Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Dividends” of this Report for further information. Undercapitalized depository institutions are subject to restrictions on borrowing from the Federal Reserve System. In addition, undercapitalized depository institutions may not accept brokered deposits absent a waiver from the FDIC, are subject to growth limitations and are required to submit capital restoration plans for regulatory approval. A depository institution's holding company must guarantee any required capital restoration plan, up to an amount equal to the lesser of 5 percent of the depository institution's assets at the time it becomes undercapitalized or the amount of the capital deficiency when the institution fails to comply with the plan. Federal banking agencies may not accept a capital plan without determining, among other things, that the plan is based on realistic assumptions and is likely to succeed in restoring the depository institution's capital. If a depository institution fails to submit an acceptable plan, it is treated as if it is significantly undercapitalized.
Significantly undercapitalized depository institutions may be subject to a number of requirements and restrictions, including orders to sell sufficient voting stock to become adequately capitalized, requirements to reduce total assets and cessation of receipt of deposits from correspondent banks. Critically undercapitalized depository institutions are subject to appointment of a receiver or conservator.
 
Deposit Insurance and Assessments
Deposits at our bank are insured by the DIF as administered by the FDIC, up to the applicable limits established by law. The Dodd-Frank Act amended the statutory regime governing the DIF. Among other things, the Dodd-Frank Act established a minimum designated reserve ratio (“DRR”)DRR of 1.35 percent of estimated insured deposits, required that the fund reserve ratio reach 1.35 percent by September 30, 2020 and directed the FDIC to amend its regulations to redefine the assessment base used for calculating deposit insurance assessments. Specifically, the Dodd-Frank Act requires the assessment base to be an amount equal to the average consolidated total assets of the insured depository institution during the assessment period, minus the sum of the average tangible equity of the insured depository institution during the assessment period and an amount the FDIC determines is necessary to

20


establish assessments consistent with the risk-based assessment system found in the Federal Deposit Insurance Act.
In December of 2010, the FDIC adopted a final rule setting the DRR at 2.0 percent. Furthermore, on February 7, 2011, the FDIC issued a final rule changing its assessment system from one based on domestic deposits to one based on the average consolidated total assets of a bank minus its average tangible equity during each quarter. The February 7, 2011 final rule modifies two adjustments added to the risk-based pricing system in 2009 (an unsecured debt adjustment and a brokered deposit adjustment), discontinues a third adjustment added in 2009 (the secured liability adjustment), and adds an adjustment for long-term debt held by an insured depository institution where the debt is issued by another insured depository institution. Under the February 7, 2011 final rule, the total base assessment rates will vary depending on the DIF reserve ratio. For example, for banks in the best risk category, the total base assessment rates will be between 2.5 and 9 basis points when the DIF reserve ratio is below 1.15 percent, between 1.5 and 7 basis points when the DIF reserve ratio is between 1.15 percent and 2 percent, between 1 and 6 basis points when the DIF reserve ratio is between 2 percent and 2.5 percent and between 0.5 and 5 basis points when the DIF reserve ratio is 2.5 percent or higher.
In addition, the FDIC collects FICO deposit assessments, which is calculated off of the new assessment base established by the Dodd-Frank Act. FICO assessments are set quarterly, and in 2011 ranged from 1.020was .660 (annual) basis points for all four quarters in the first quarter to .680 (annual) basis points in the second, third and fourth quarters.2012. Synovus Bank pays the deposit insurance assessment, less offset available by means of prepaid assessment credits, and pays the quarterly FICO assessments.
TheNotably, the Dodd-Frank Act providesprovided temporary, unlimited deposit insurance for all noninterest-bearing transaction accounts. Inaccounts through December 31, 2012. However, as of January 2011, the FDIC issued final rules implementing1, 2013 when this provision of the Dodd-Frank Act by including IOLTA accounts within the definitionexpired, all of a depositor's accounts at an insured depository institution, including all noninterest-bearing transaction account. Peraccounts, are insured by the FDIC's final rules, all funds held in IOLTA accounts, together with all other noninterest-bearing transaction account deposits, are fully insured, without limit, from December 31, 2010, through December 31, 2012.FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category. See “Part I -

21


Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.position" of this Report.
On November 12, 2009, the FDIC imposed a requirement on all financial institutions to prepay three years of FDIC insurance premiums. On December 30, 2009, Synovus prepaid $188.9 million of FDIC insurance premiums for the next three years. On December 31, 2011,2012, Synovus' prepaid FDIC insurance premiums totaled approximately $76.6 million.$34.4 million.
With respect to brokered deposits, an insured depository institution must be well-capitalized in order to accept, renew or roll over such deposits without FDIC clearance. An adequately capitalized insured depository institution must obtain a waiver from the FDIC in order to accept, renew or roll over brokered deposits. Undercapitalized insured depository institutions generally may not accept, renew or roll over brokered deposits. See the “Deposits” section of “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Deposits” of this Report.Report for further information.

Dodd-Frank Act; Future Changes to Legal Framework
On July 21, 2010, President Obama signed into law the Dodd-Frank Act, which has and will continue to substantially change the regulatory framework under which we operate over the next several years.operate. The Dodd-Frank Act represents a significant overhaul of many aspects of the regulation of the financial-services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. Among the provisions that may affect the operations of Synovus or Synovus Bank are the following:
Creation of the CFPB with centralized authority, including examination and enforcement authority, for consumer protection in the banking industry.
New limitations on federal preemption.
New prohibitions and restrictions on the ability of a banking entity and nonbank financial company to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund.
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary bank be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.
Permanently raising the FDIC's standard maximum insurance amount to $250,000 and, through December 31, 2012, providing unlimited insurance coverage for noninterest-bearing demand transaction accounts.$250,000.
Repeal of the prohibition on the payment of interest on demand deposits, effective July 21, 2011, thereby permitting depository institutions to pay interest on business transaction and other accounts.

21


Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk by taking covered financial institutions and are deemed to be excessive, or that may lead to material losses.
Requirement that sponsors of asset-backed securities retain a percentage of the credit risk underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating creditworthiness.
Some of these and other major changes, such as the planned expiration of the unlimited insurance coverage for noninterest-bearing demand transaction accounts, atwhich occurred on December 31, 2012, could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. Many of these provisions became effective upon enactment of the Dodd-Frank Act, while others are subject to further study, rule-making, and the discretion of regulatory bodies. For example, the Dodd-Frank Act contains provisions (known as the “Volcker Rule”) that are intended to restrict the ability of a bank to engage in proprietary trading that is viewed as risking the financial stability of the institution. “Proprietary trading” is defined in the Dodd-Frank Act to mean engaging as a principal for the trading account of a banking organization or supervised nonbank financial company in any transaction to purchase or sell, or otherwise acquire or dispose of: (1) any security; (2) any derivative; (3) any contract of sale of a commodity for future delivery; (4) any option on any such security, derivative, or contract; or (5) any other security or financial instrument that the federal regulators may determine by regulation. A proposal to implement these restrictions was issued in 2011; however, the statutory deadline for issuing the final rule has passed. It is anticipated that a final version of these rules will be issued in 2013.
In light of these significant changes and the discretion afforded to federal regulators, we cannot fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on Synovus' businesses or its ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations. See “Part 1 - Item 1A. Risk Factors - Regulation of the financial services

22


industry is undergoing major changes, and future legislation could increase our cost of doing business or harm our competitive position”position of this Report.
Additional changes to the laws and regulations applicable to us are frequently proposed at both the federal and state levels. The likelihood, timing, and scope of any such change and the impact any such change may have on us are impossible to determine with any certainty.

Consumer Protection Regulations
Retail activities of banks are subject to a variety of statutes and regulations designed to protect consumers.consumers, which are enforced at the federal level by the CFPB. Interest and other charges collected or contracted for by banks are subject to state usury laws and federal laws concerning interest rates. Loan operations are also subject to federal laws applicable to credit transactions, such as:
the federal Truth-In-Lending Act and Regulation Z issued by the Federal Reserve Board,, governing disclosures of credit terms to consumer borrowers;
the Home Mortgage Disclosure Act and Regulation C, issued by the Federal Reserve Board, requiring financial institutions to provide information to enable the public and public officials to determine whether a financial institution is fulfilling its obligation to help meet the housing needs of the community it serves;
the Equal Credit Opportunity Act and Regulation B, issued by the Federal Reserve Board, prohibiting discrimination on the basis of race, creed or other prohibited factors in extending credit;
the Fair Credit Reporting Act and Regulation V, issued by the Federal Reserve Board, governing the use and provision of information to consumer reporting agencies;
the Fair Debt Collection Act, governing the manner in which consumer debts may be collected by collection agencies; and
the guidance of the various federal agencies charged with the responsibility of implementing such federal laws.
Deposit operations also are subject to:
the Truth in Savings Act and Regulation DD, issued by the Federal Reserve Board, which requires disclosure of deposit terms to consumers;
Regulation CC, issued by the Federal Reserve Board, which relates to the availability of deposit funds to consumers;
the Right to Financial Privacy Act, which imposes a duty to maintain the confidentiality of consumer financial records and prescribes procedures for complying with administrative subpoenas of financial records; and
the Electronic Funds Transfer Act and Regulation E, issued by the Federal Reserve Board, which governs automatic deposits to and withdrawals from deposit accounts and customers' rights and liabilities arising from the use of automated teller machines and other electronic banking services.services,which the CFPB is in the process of expanding to include a new compliance regime that will govern electronic transfers initiated by consumers in the U.S. to recipients in foreign countries.
Rulemaking authority for these and other consumer financial protection laws transferred from the prudential regulators to the CFPB on July 21, 2011. It is anticipated that many of the foregoing consumer laws and regulations will change as a result of the Dodd-Frank Act and other developments.
For example, the CFPB recently issued rules that are likely to impact our residential mortgage lending practices, and the residential mortgage market generally, including rules that implement the “ability-to-repay” requirement and provide protection from liability for “qualified mortgages,” as required by the Dodd-Frank Act. The ability-to-repay rule, which will take effect on January 10, 2014, requires lenders to consider, among other things, income, employment status, assets, employment, payment amounts, and credit history before approving a mortgage, and provides a compliance “safe harbor” for lenders that issue certain “qualified mortgages.” The rules define a “qualified mortgage” to have certain specified characteristics, and generally prohibit loans with negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years from being qualified mortgages. The rule also establishes general underwriting criteria for qualified mortgages, including that monthly payments be calculated based on the highest payment that will apply in the first five years of the loan and that the borrower have a total debt-to-income ratio that is less than or equal to 43 percent. While “qualified mortgages” will generally be afforded safe harbor status, a rebuttable presumption of compliance will attach to mortgages that also meet the definition of a “higher priced mortgage” (which are generally subprime loans). As the definition of “qualified mortgage” provides either a safe harbor or a rebuttable presumption of compliance with the ability-to-repay requirement, the definition is expected to establish the parameters for the majority of consumer mortgage lending in the U.S.
Reflecting the CFPB's focus on the residential mortgage lending market, the CFPB also recently issued rules to implement requirements of the Dodd-Frank Act pertaining to mortgage loan origination (including with respect to loan originator compensation and loan originator qualifications) and has proposed, but not finalized, integrated mortgage disclosure rules that will replace and combine certain existing requirements under the Truth in Lending Act and Real Estate Settlement Procedures Act.
In addition, there are a number of significant consumer protection standards that apply to functional areas of operation (rather than applying only to loan or deposit products). For example, in June 2010, the Federal Reserve issued a final rule establishing

23


standards for debit card interchange fees and prohibiting network exclusivity arrangements and routing restrictions. The Federal Reserve and FDIC also recently enacted consumer protection regulations related to automated overdraft payment programs offered by financial institutions. The FDIC has also issued rules aimed at protecting consumer in connection with retail foreign exchange transactions. In addition,recent years, the Federal Reserve has been actively revising Regulation E, which governs electronic transactions, includingand CFPB have made a recent proposal governing remittance transfer transactions. Among the finalizednumber of changes made to Regulation E,E. Among these changes is the

22


November 2009 amendment, which prohibits financial institutions, including Synovus Bank, from charging consumers fees for paying overdrafts on automated teller machine and one-time debit card transactions, unless a consumer consents, or opts in, to the overdraft service for those types of transactions. Regulation E amendments also require financial institutions to provide consumers with a notice that explains the financial institution's overdraft services, including the fees associated with the service and the consumer's choices. The amendments to Regulation E became effective on August 1, 2010.
In November 2010, the FDIC supplemented the Regulation E amendments by requiring FDIC-supervised institutions, including Synovus Bank, to implement additional changes relating to automated overdraft payment programs by July 1, 2011. The most significant of these changes require financial institutions to monitor overdraft payment programs for “excessive or chronic” customer use and undertake “meaningful and effective” follow-up action with customers that overdraw their accounts more than six times during a rolling 12-month period. The additional guidance also imposes daily limits on overdraft charges, requires institutions to review and modify check-clearing procedures, prominently distinguish account balances from available overdraft coverage amounts and requires increased board and management oversight regarding overdraft payment programs. The CFPB has also amended Regulation E to establish rules for a new category of consumer-initiated electronic transfers known as “remittance transfers,” which will require financial institutions to provide consumers that transfer funds to overseas recipients with detailed disclosures and to meet other requirements.
Many of the foregoing laws and regulations are subject to change resulting from the provisions in the Dodd-Frank Act, which in many cases calls for revisions to implementing regulations. In addition, oversight responsibilities of these and other consumer protection laws and regulations transferred from the bank's primary regulator to the CFPB. The CFPB is in the process of republishing the transferred regulations in a new section of the Code of Federal Regulations but has not yet made substantive changes to these rules. Itit is anticipated that the CFPB will be making substantive changes to a number of consumer protection regulations and associated disclosuresengage in numerous other rulemakings in the near term.term that may impact our business, as the CFPB has indicated that, in addition to specific statutory mandates, it is working on a wide range of initiatives to address issues in markets for consumer financial products and services. For example, the CFPB has recently requested comments regarding an effort to “streamline” consumer regulations. and has established a database to collect, track and make public consumer complaints, including complaints against individual financial institutions. We cannot predict the effect that being regulated by a new, additional regulatory authority focused on consumer financial protection, or any new implementing regulations or revisions to existing regulations that may result from the establishment of this new authority, will have on Synovus' businesses. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations. See “Part 1 - Item 1A. Risk Factors - Regulation of the financial services industry is undergoingcontinues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position”position of this Report.
In addition, Synovus Bank may also be subject to certain state laws and regulations designed to protect consumers.

Anti-Money Laundering; USA PATRIOT Act; Office of Foreign Assets Control
Financial institutions must maintain anti-money laundering programs that include established internal policies, procedures, and controls; a designated compliance officer; an ongoing employee training program; and testing of the program by an independent audit function. We are prohibited from entering into specified financial transactions and account relationships and must meet enhanced standards for due diligence in dealings with foreign financial institutions and foreign customers. We also must take reasonable steps to conduct enhanced scrutiny of account relationships to guard against money laundering and to report any suspicious transactions. Recent laws provide law enforcement authorities with increased access to financial information maintained by banks. Anti-money laundering obligations have been substantially strengthened as a result of the USA PATRIOT Act, enacted in 2001 and renewed in 2006. Bank regulators routinely examine institutions for compliance with these obligations and are required to consider compliance in connection with the regulatory review of applications.
The USA PATRIOT Act amended, in part, the Bank Secrecy Act and provides for the facilitation of information sharing among governmental entities and financial institutions for the purpose of combating terrorism and money laundering. The statute also creates enhanced information collection tools and enforcement mechanics for the U.S. government, including: (1) requiring standards for verifying customer identification at account opening; (2) promulgating rules to promote cooperation among financial institutions, regulators, and law enforcement entities in identifying parties that may be involved in terrorism or money laundering; (3) requiring reports by nonfinancial trades and businesses filed with the Treasury's Financial Crimes Enforcement NetworkFinCEN for transactions exceeding $10,000; and (4) mandating the filing of suspicious activities reports if a bank believes a customer may be violating U.S. laws and regulations. The statute also requires enhanced due diligence requirements for financial institutions that administer, maintain, or manage private bank accounts or correspondent accounts for non-U.S. persons.
The Federal Bureau of Investigation may send bank regulatory agencies lists of the names of persons suspected of involvement in terrorist activities. Our banks can be requested to search their records for any relationships or transactions with persons on those lists and may be required to report any identified relationships or transactions. Furthermore, the Office of Foreign Assets Control, or OFAC, is responsible for helping to ensure that U.S. entities do not engage in transactions with certain prohibited parties, as defined by various Executive Orders and Acts of Congress. OFAC publishes, and routinely updates, lists of names of persons and organizations suspected of aiding, harboring or engaging in terrorist acts, including the Specially Designated Nationals and Blocked Persons. If we find a name on any transaction,

24


account or wire transfer that is on an OFAC list, we must freeze such account, file a suspicious activity report and notify the appropriate authorities.
Bank regulators routinely examine institutions for compliance with these anti-money laundering obligations and recently have been active in imposing “cease and desist” and other regulatory orders and money penalty sanctions against institutions found to be in violation of these requirements. In addition, FinCEN is in the process of establishing new regulations that would require financial institutions to obtain beneficial ownership information for certain accounts, however, it has yet to establish final regulations on this topic.

Commitments to Synovus Bank

23


Under the Federal Reserve Board's policy, we are expected to serve as a source of financial strength to Synovus Bank and to commit resources to support Synovus Bank in circumstances when we might not do so absent such policy. Under the Bank Holding Company Act, the Federal Reserve Board may require a bank holding company to terminate any activity or relinquish control of a nonbank subsidiary, other than a nonbank subsidiary of a bank, upon the Federal Reserve Board's determination that such activity or control constitutes a serious risk to the financial soundness or stability of any depository institution subsidiary. Further, the Federal Reserve Board has discretion to require a bank holding company to divest itself of any bank or non-bank subsidiaries if the agency determines that any such divestiture may aid the depository institution's financial condition. In addition, any capital loans by us to Synovus Bank would be subordinate in right of payment to depositors and to certain other indebtedness of the bank. Notably, the Dodd-Frank Act codified the Federal Reserve's “source of strength” doctrine; this statutory change became effective July 21, 2011. In addition to the foregoing requirements, the Dodd-Frank Act's new provisions authorize the Federal Reserve to require a company that directly or indirectly controls a bank to submit reports that are designed both to assess the ability of such company to comply with its “source of strength” obligations and to enforce the company's compliance with these obligations. As of the date of this Report, the Federal Reserve and other federal banking regulators have not yet issued rules implementing this requirement, whichthough it is understood that regulators are scheduledengaged in a joint effort to be issued by July 21, 2012.produce these rules.
If we were to enter bankruptcy or become subject to the orderly liquidation process established by the Dodd-Frank Act, any commitment by us to a federal bank regulatory agency to maintain the capital of Synovus Bank would be assumed by the bankruptcy trustee or the FDIC, as appropriate, and entitled to a priority of payment. In addition, the FDIC provides that any insured depository institution generally will be liable for any loss incurred by the FDIC in connection with the default of, or any assistance provided by the FDIC to, a commonly controlled insured depository institution. Synovus Bank is an FDIC-insured depository institution and thus subject to these requirements.

Transactions with Affiliates and Insiders
A variety of legal limitations restrict our subsidiary bankSynovus Bank from lending or otherwise supplying funds or in some cases transacting business with us or ourSynovus' non-bank subsidiaries. Synovus Bank is subject to Sections 23A and 23B of the Federal Reserve Act and Federal Reserve Regulation W. Section 23A places limits on the amount of “covered transactions,” which include loans or extensions of credit to, investments in or certain other transactions with, affiliates as well as the amount of advances to third parties collateralized by the securities or obligations of affiliates. The aggregate of all covered transactions is limited to 10 percent of the bank's capital and surplus for any one affiliate and 20 percent for all affiliates. Furthermore, within the foregoing limitations as to amount, certain covered transactiontransactions must meet specified collateral requirements ranging from 100 to 130 percent. Also, the bankSynovus Bank is prohibited from purchasing low quality assets from any of its affiliates. Section 608 of the Dodd-Frank Act broadens the definition of “covered transactions”transaction” to include derivative transactions and the borrowing or lending of securities if the transaction will cause a bank to have credit exposure to an affiliate. The revisedexpanded definition of “covered transaction” also includes the acceptance of debt obligations ofissued by an affiliate as collateral for a bank's loan or extension of credit to a third-party. Furthermore, reverse repurchase transactions will be viewed as extensions of credit (instead of asset purchases) and thus become subject to collateral requirements. TheseWhile final amendments to Regulation W have not yet been adopted, the expanded definitions taketook effect on July 21, 2012.2012 under the terms of the Dodd-Frank Act.
Section 23B, among other things, prohibits an institution from engaging in certain transactions with affiliates unless the transactions are on terms substantially the same, or at least as favorable to the bank, as those prevailing at the time for comparable transactions with nonaffiliated companies. Except for limitations on low quality asset purchases and transactions that are deemed to be unsafe or unsound, Regulation W generally excludes affiliated depository institutions from treatment as affiliates. Transactions between a bank and any of its subsidiaries that are engaged in certain financial activities may be subject to the affiliated transaction limits. The Federal Reserve Board also may designate bank subsidiaries as affiliates.
Banks are also subject to quantitative restrictions on extensions of credit to executive officers, directors, principal shareholders, and their related interests. In general, such extensions of credit (1) may not exceed certain dollar limitations, (2) must be made on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions

25


with third parties and (3) must not involve more than the normal risk of repayment or present other unfavorable features. Certain extensions of credit also require the approval of a bank's board of directors.

Regulatory Examinations
Federal and state banking agencies require us and our subsidiary bank to prepare annual reports on financial condition and to conduct an annual audit of financial affairs in compliance with minimum standards and procedures. Synovus Bank, and in some cases we and our nonbank affiliates, must undergo regular on-site examinations by the appropriate regulatory agency, which will examine for adherence to a range of legal and regulatory compliance responsibilities. A bank regulator conducting an examination has complete access to the books and records of the examined institution. The results of the examination are confidential. The cost of examinations may be assessed against the examined institution as the agency deems necessary or appropriate.

Community Reinvestment Act

24


The Community Reinvestment Act requires the FDIC to evaluate the record of Synovus Bank in meeting the credit needs of its local community, including low and moderate income neighborhoods. These evaluations are considered in evaluating mergers, acquisitions, and applications to open a branch or facility. Failure to adequately meet these criteria could result in additional requirements and limitations on the bank.

Commercial Real Estate Lending
Lending operations that involve concentrations of commercial real estate loans are subject to enhanced scrutiny by federal banking regulators. The regulators have advised financial institutions of the risks posed by commercial real estate lending concentrations. Such loans generally include land development, construction loans and loans secured by multifamily property, and nonfarm, nonresidential real property where the primary source of repayment is derived from rental income associated with the property. The guidance prescribes the following guidelines for examiners to help identify institutions that are potentially exposed to concentration risk and may warrant greater supervisory scrutiny:
total reported loans for construction, land development and other land represent 100 percent or more of the institutions total capital, or
total commercial real estate loans represent 300 percent or more of the institution's total capital, and the outstanding balance of the institution's commercial real estate loan portfolio has increased by 50 percent or more during the prior 36 months.
In October 2009, the federal banking agencies issued additional guidance on commercial real estate lending that emphasizes these considerations.
In addition, the Dodd-Frank Act contains provisions that may impact our business by reducing the amount of our commercial real estate lending and increasing the cost of borrowing, including rules relating to risk retention of securitized assets. Section 941 of the Dodd-Frank Act requires, among other things, a loan originator or a securitizer of asset-backed securities to retain a percentage of the credit risk of securitized assets. The banking agencies have jointly issued a proposed rule to implement these requirements but have yet to issue final rules.

Branching
The Dodd-Frank Act substantially amended the legal framework that had previously governed interstate branching activities. Formerly, under the Reigle-Neal Interstate Banking and Branching Efficiency Act of 1994, a bank's ability to branch into a particular state was largely dependent upon whether the state “opted in” to de novo interstate branching. Many states did not “opt-in,” which resulted in branching restrictions in those states. The Dodd-Frank Act removed the “opt-in” concept and permits banks to engage in de novo branching outside of their home states, provided that the laws of the target state permit banks chartered in that state to branch within that state. Accordingly, de novo interstate branching by Synovus Bank is subject to these new standards. All branching in which Synovus Bank may engage remains subject to regulatory approval and adherence to applicable legal and regulatory requirements.

Anti-Tying Restrictions
In general, a bank may not extend credit, lease, sell property, or furnish any services or fix or vary the consideration for them on the condition that (1) the customer obtain or provide some additional credit, property, or services from or to the bank or bank holding company or their subsidiaries, or (2) the customer not obtain some other credit, property, or services from a competitor, except to the extent reasonable conditions are imposed to assure the soundness of the credit extended. A bank may, however, offer combined-balance products and may otherwise offer more favorable terms if a customer obtains two or more traditional bank products. Also, certain foreign transactions are exempt from the general rule.


26


Privacy and Credit Reporting
Financial institutions are required to disclose their policies for collecting and protecting confidential customer information. Customers generally may prevent financial institutions from sharing nonpublic personal financial information with nonaffiliated third parties, with some exceptions, such as the processing of transactions requested by the consumer. Financial institutions generally may not disclose certain consumer or account information to any nonaffiliated third-party for use in telemarketing, direct mail marketing or other marketing. Federal and state banking agencies have prescribed standards for maintaining the security and confidentiality of consumer information, and we are subject to such standards, as well as certain federal and state laws or standards for notifying consumers in the event of a security breach.
Synovus Bank utilizes credit bureau data in underwriting activities. Use of such data is regulated under the Fair Credit Reporting Act and Regulation V on a uniform, nationwide basis, including credit reporting, prescreening, and sharing of information between affiliates and the use of credit data. The Fair and Accurate Credit Transactions Act, which amended the Fair Credit Reporting Act, permits states to enact identity theft laws that are not inconsistent with the conduct required by the provisions of that Act.

25



Enforcement Powers
Synovus Bank and its “institution-affiliated parties,” including management, employees, agents, independent contractors and consultants, such as attorneys and accountants and others who participate in the conduct of the institution's affairs, are subject to potential civil and criminal penalties for violations of law, regulations or written orders of a government agency. Violations can include failure to timely file required reports, filing false or misleading information or submitting inaccurate reports. Civil penalties may be as high as $1,000,000 a day for such violations and criminal penalties for some financial institution crimes may include imprisonment for 20 years. Regulators have flexibility to commence enforcement actions against institutions and institution-affiliated parties, and the FDIC has the authority to terminate deposit insurance. When issued by a banking agency, cease-and-desist and similar orders may, among other things, require affirmative action to correct any harm resulting from a violation or practice, including restitution, reimbursement, indemnifications or guarantees against loss. A financial institution may also be ordered to restrict its growth, dispose of certain assets, rescind agreements or contracts, or take other actions determined to be appropriate by the ordering agency. The federal banking agencies also may remove a director or officer from an insured depository institution (or bar them from the industry) if a violation is willful or reckless.
We have entered into a memorandum of understandingan MOU with the Federal Reserve Bank of Atlanta and the Georgia Commissioner pursuant to which we agreed to implementhave implemented plans that are intended to, among other things, minimize credit losses and reduce the amount of our distressed assets, limit and manage our concentrations in commercial real estate loans, improve our credit risk management and related policies and procedures, address liquidity management and current and future capital requirements, strengthen enterprise risk management practices, and provide for succession planning for key corporate and regional management positions. Additionally, Synovus Bank is presently subject to a memorandum of understandingan MOU with the Georgia Commissioner and the FDIC that is substantially similar in substance and scope to the holding company memorandum of understanding described above and, as a result of recent compliance exams, Synovus Bank has entered into an informal written agreement with the FDIC relating to certain compliance matters. See “Part I - Item 1A. Risk Factors - We presently are presently subject to, and in the future may become subject to, additional supervisory actions and/orand enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock”Stock of this Report.

Monetary Policy and Economic Controls
The earnings of Synovus Bank, and therefore our earnings, are affected by the policies of regulatory authorities, including the monetary policy of the Federal Reserve Board. An important function of the Federal Reserve Board is to promote orderly economic growth by influencing interest rates and the supply of money and credit. Among the methods that have been used to achieve this objective are open market operations in U.S. government securities, changes in the discount rate for bank borrowings, expanded access to funds for nonbanks and changes in reserve requirements against bank deposits. These methods are used in varying combinations to influence overall growth and distribution of bank loans, investments and deposits, interest rates on loans and securities, and rates paid for deposits. Recently, in response to the financial crisis, the Federal Reserve Board has created several innovative programs to stabilize certain financial institutions and to ensure the availability of credit.
The effects of the various Federal Reserve Board policies on our future business and earnings cannot be predicted. We cannot predict the nature or extent of any effects that possible future governmental controls or legislation might have on our business and earnings.

Depositor Preference Statute
Federal law provides that deposits and certain claims for administrative expenses and employee compensation against an insured depository institution are afforded priority over other general unsecured claims against such institution, including federal funds and letters of credit, in the liquidation or other resolution of the institution by any receiver.

27



TARP Regulations
EESA and ARRA
Under the EESA, Congress has the ability to impose “after-the-fact” terms and conditions on participants in the CPP. As a participant in the CPP, we are subject to any such retroactive legislation. On February 10, 2009, the Treasury announced the Financial Stability Plan under the EESA (“the Financial Stability Plan”) which is intended to further stabilize financial institutions and stimulate lending across a broad range of economic sectors. On February 18, 2009, President Obama signed the ARRA, a broad economic stimulus package that included additional restrictions on, and potential additional regulation of, financial institutions.
On June 10, 2009, under the authority granted to it under ARRA and EESA, the Treasury issued an interim final rule under Section 111 of EESA, as amended by ARRA, regarding compensation and corporate governance restrictions that would be imposed

26


on TARP recipients, effective June 15, 2009. As a TARP recipient with currently outstanding TARP obligations, we are subject to the compensation and corporate governance restrictions and requirements set forth in the interim final rule, which, among other things: (1) prohibit us from paying or accruing bonuses, retention awards or incentive compensation, except for certain long-term stock awards, to our senior executives and next 20 most highly compensated employees; (2) prohibit us from making severance payments to any of our senior executive officers or next five most highly compensated employees; (3) require us to conduct semi-annual risk assessments to assure that our compensation arrangements do not encourage “unnecessary and excessive risks” or the manipulation of earnings to increase compensation; (4) require us to recoup or “clawback” any bonus, retention award or incentive compensation paid by us to a senior executive officer or any of our next 20 most highly compensated employees, if the payment was based on financial statements or other performance criteria that are later found to be materially inaccurate; (5) prohibit us from providing tax gross-ups to any of our senior executive officers or next 20 most highly compensated employees; (6) require us to provide enhanced disclosure of perquisites, and the use and role of compensation consultants; (7) required us to adopt a corporate policy on luxury and excessive expenditures; (8) require our chief executive officer and chief financial officer to provide period certifications about our compensation practices and compliance with the interim final rule; (9) require us to provide enhanced disclosure of the relationship between our compensation plans and the risk posed by those plans; and (10) require us to provide an annual non-binding shareholder vote, or “say-on-pay” proposal, to approve the compensation of our executives, consistent with regulations promulgated by the SEC. On January 12, 2010, the SEC adopted final regulations setting forth the parameters for such say-on pay proposals for public company TARP participants. Notably, the Dodd-Frank Act contains separate requirements relating to compensation arrangement.arrangements. Specifically, the Act requires banking regulators to issue regulations or guidelines to prohibit incentive-based compensation arrangements that encourage inappropriate risk taking by providing excessive compensation or that may lead to material loss at certain financial institutions with $1 billion or more in assets. A proposed rule was published in the Federal Register on April 14, 2011,2011; however, regulators have yet to issue final rules on the topic.
Additional regulations applicable to TARP recipients adopted as part of EESA, the Financial Stability Plan, ARRA, or other legislation may subject us to additional regulatory requirements. The impact of these additional requirements may put us at competitive disadvantage in comparison to financial institutions that have either repaid all TARP funds or never accepted TARP funds and may materially adversely affect our business and results of operations.

Capital Purchase Program
On October 14, 2008, the U.S. Treasury, or Treasury, announced that, pursuant to the Emergency Economic Stabilization Act,EESA, it was implementing a voluntary program known as the “Capital Purchase Program”, or “CPP”, pursuant to which eligible financial institutions could raise capital by selling preferred stock directly to the U.S. Government. The purpose of the Capital Purchase Program was to encourage U.S. financial institutions to build capital to, among other things, increase the flow of financing to U.S. businesses and consumers and support the U.S. economy, and was also intended to prevent additional failures of financial institutions. Synovus applied for the maximum investment available under the CPP (equal to 3% of risk-weighted assets), noting that this additional capital would be used to provide (1) strength against worse than expected economic conditions; (2) more flexibility in disposing of distressed assets to strengthen our balance sheet; (3) capacity to invest in our local economies through lending; (4) ability to work with homeowners in mortgage workouts; and (5) participation in government directed acquisitions of banks or assets, and, as permitted, opportunistic acquisition transactions. Our application to participate in the CPP was approved by Treasury on November 14, 2008.
On December 19, 2008, Synovus consummated the CPP investment and issued to Treasury 967,870 shares of Synovus' Series A Preferred Stock having a liquidation amount per share equal to $1,000, for a total price of $967,870,000. The Series A Preferred Stock pays cumulative dividends at a rate of 5% per year for the first five years and thereafter at a rate of 9% per year. Synovus has timely paid all dividends on the Series A Preferred Stock. We may, at our option and with the consent of the FDIC, redeem, in whole or in part, the Series A Preferred Stock at the liquidation amount per share plus accrued and unpaid dividends. The Series A Preferred Stock is generally non-voting. However, if we fail to pay dividends on the Series A Preferred Stock for an aggregate of six quarterly periods, whether or not consecutive, our number of authorized directors shall be increased by two and the holders of the Series A Preferred Stock shall have the right to elect two directors. In addition, the consent of the holders of 66 2/3% of the Series A Preferred Stock is required to authorize or create any stock ranking senior to the Series A Preferred Stock, for any

28


amendment to our certificate of incorporation that adversely affects the rights or preferences of the holders of the Series A Preferred Stock and for consummation of certain business combinations.
As part of its purchase of the Series A Preferred Stock, we also issued to the Treasury a warrant (the “Warrant”)Warrant to purchase up to 15,510,737 shares of our Common Stock at an initial per share exercise price of $9.36. The Warrant provides for the adjustment of the exercise price and the number of shares of our Common Stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of our Common Stock, and upon certain issuances of our Common Stock at or below a specified price relative to the initial exercise price. The Warrant expires on December 19, 2018. On January 20, 2009, we filed a shelf registration statement with the SEC to register the resale by Treasury of the Series A Preferred Stock, the Warrant and the shares of Common Stock underlying the Warrant. In addition, if the shelf

27


registration statement is unavailable and we are requested by Treasury to do so, we may be obligated to file a registration statement covering an underwritten offering of these securities.
A consequence ofDue to our participation in the Series A Preferred Stock purchase includesCPP, we are subject to certain restrictions on executive compensation that could limit the tax deductibility of compensation we pay to executive management. See “-“Part I - Item 1. Business - Supervision, Regulation and Other Factors - TARP Regulations” of this Report for a more detailed description of the compensation and corporate governance restrictions that are applicable to us and other CPP participants.
To date, we have utilized our CPP capital to contribute capital to Synovus Bank and its predecessors and purchase certain classified assets from Synovus Bank. The CPP capital we received has facilitated the ability of Synovus Bank and its predecessors to continue to extend loans to customers in its local banking communities.

Other Regulatory Matters
Synovus and its subsidiaries and affiliates are subject to numerous examinations by federal and state banking regulators, as well as the SEC, the FINRA, the NYSE and various state insurance and securities regulators. Synovus and its subsidiaries have from time to time received requests for information from regulatory authorities in various states, including state insurance commissions and state attorneys general, securities regulators and other regulatory authorities, concerning their business practices. Such requests are considered incidental to the normal conduct of business.

Available Information
Our website address is www.synovus.com. We file with or furnish to the SEC Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, proxy statements and annual reports to shareholders, and, from time to time, amendments to these documents and other documents called for by the SEC. The reports and other documents filed with or furnished to the SEC are available to investors on or through the Investor Relations Section of our website under the heading “Financial Reports” and then under “SEC Filings.” These reports are available on our website free of charge as soon as reasonably practicable after we electronically file them with the SEC.
In addition, the public may read and copy any of the materials we file with the SEC at the SEC's Public Reference Room at 100 F Street, NW, Washington, DC 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet website that contains reports, proxy and information statements and other information regarding issuers, such as Synovus, that file electronically with the SEC. The address of that website is www.sec.gov.
We have adopted a Code of Business Conduct and Ethics for our directors, officers and employees and have also adopted Corporate Governance Guidelines. Our Code of Business Conduct and Ethics, Corporate Governance Guidelines and the charters of our board committees as well as information on how to contact our Board of Directors, are available in the Corporate Governance Section of our website at www.synovus.com/governance. We will post any waivers of our Code of Business Conduct and Ethics granted to our directors or executive officers on our website at www.synovus.com/governance.
We include our website addresses throughout this filing only as textual references. The information contained on our website is not incorporated in this document by reference.

ITEM 1A. RISK FACTORS
This section highlights the material risks that we currently face. Please be aware that these risks may change over time and other risks may prove to be important in the future. New risks may emerge at any time, and we cannot predict such risks or estimate the extent to which they may affect our business, financial condition or results of operations or the trading price of our securities.

29


The current and further deterioration in the residential construction and commercial development real estate marketsand land acquisition portfolio may lead to increased non-performing assets in our loan portfolio and increased provision for loan losses for losses on loans, which could have a material adverse effect on our capital, financial condition and results of operations.
Since the third quarter of 2007, theThe residential construction and commercial development and land acquisition real estate markets have experiencedportfolio continues to experience a variety of difficulties and challenging economic conditions. Ourconditions, which continues to put pressure on our commercial real estate loan portfolio and has contributed to elevated non-performing assets were in$1.12 billion at December 31, 2011, compared to $1.28the residential construction and development and land acquisition portfolio. During the recent credit crisis, our residential construction and development and land acquisition portfolio experienced a higher level of NPLs and losses than any other loan category in our loan portfolio. From 2008 through 2012, this portfolio had $2.07 billion at December 31, 2010in losses, which was approximately 47% of all losses during this period of time. See “Part II - Item 7. Management's Discussion and $1.83 billion at December 31, 2009.Analysis of Financial Condition and Results of Operations - Credit Quality - Non-Performing Assets” in this Report. While recent economic data suggests that overall economic conditions are improving, if market conditions in the residential construction and development and land acquisition real estate markets remain poor or further deteriorate, they may lead to additional valuation adjustments on our loan portfoliosloans and real estate owned in these markets as we continue to reassess the fair value of our non-performing assets, the loss severities of loans in default, and the fair value of real estate owned. We also may realize additional losses in connection with our disposition of distressed assets. Poor economic conditionsFurthermore, a sustained weak economy could result in a continuation of the decreased demand for residential housing, which, in turn, could adversely affect the development and construction efforts of

28


residential real estate developers. Consequently, such economic downturns coulddevelopers; adversely affect the ability of such residential real estate developer borrowers to repay these loans and the value of property used as collateral for such loans. A sustained weak economy could alsoloans; result in higher levels of non-performing loans in other categories, such as commercial and industrial loans, which may result in additional losses.losses; and lead to an inability to grow quality loans in this loan portfolio, which may harm our future operating results. Management continually monitors market conditions and economic factors throughout our footprint for indications of change in other markets. If these economic conditions and market factors negatively and/or disproportionately affect some of our larger loans, then we could see a sharp increase in our total net-charge offsnet charge-offs and also be required to significantly increase our allowance for loan losses. Any further increase in our non-performing assets and related increases in our provision for loan losses for losses on loans could negatively affect our business and could have a material adverse effect on our capital, financial condition and results of operations.
Our allowance for loan losses may not be adequate to cover actual losses, and we may be required to materially increase our allowance, which may adversely affect our capital, financial condition and results of operations.
We maintain an allowance for loan losses, which is a reserve established through a provision for loan losses charged to expenses, which represents management's best estimate of probable credit losses that have been incurred within the existing portfolio of loans, as described under Note 7 of Notes to Consolidated Financial Statements in this Report and under “Critical Accounting Policies - Allowance for Loan Losses” under “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations” of this Report. The allowance, in the judgment of management, is established to reserve for estimated loan losses and risks inherent in the loan portfolio. The determination of the appropriate level of the allowance for loan losses inherently involves a high degree of subjectivity and requires us to make significant estimates of current credit risks using existing qualitative and quantitative information, all of which may undergo material changes. Changes in economic conditions affecting borrowers, new information regarding existing loans, identification of additional problem loans, risk ratings, and other factors, both within and outside of our control, may require an increase in the allowance for loan losses.
Because the risk rating of the loans is inherently subjective and subject to changes in the borrower's credit risk profile, evolving local market conditions and other factors, it can be difficult for us to predict the effects that those factors will have on the classifications assigned to the loan portfolio, and thus difficult to anticipate the velocity or volume of the migration of loans through the classification process and effect on the level of the allowance for loan losses. Accordingly, we monitor our credit quality and our reserve requirements and use that as a basis for capital planning and other purposes. See “Liquidity” and “Capital Resources” under “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Liquidity” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” of this Report.
In addition, bank regulatory agencies periodically review our allowanceReport for loan losses and may require an increase in the provision for loan losses or the recognition of additional loan charge offs, based on judgments different than those of management. An increase in the allowance for loan losses results in a decrease in net income and capital, and may have a material adverse effect on our capital, financial condition and results of operations.further information.
In light of current market conditions, we regularly reassess the creditworthiness of our borrowers and the sufficiency of our allowance for loan losses. Our allowance for loan losses was $536.5$373.4 million or 1.91% of total loans at December 31, 2012, compared to $536.5 million, or 2.67% of total loans at December 31, 2011, compared to $703.5 million, or 3.26% of total loans at December 31, 2010. Future additions to the allowance may be necessary based on changes in economic assumptions as well as changes in assumptions regarding a borrower's ability to pay and/or collateral values. In addition, various regulatory agencies, as an integral part of their examination procedures, periodically review the allowance. Based on their judgments about information available to them at the time of their examination, such agencies may require Synovus to recognize additions to the allowance. We recorded a provisionallowance or additional loan charge offs. An increase in the allowance for loan losses during the year ended December 31, 2011would result in a decrease in net income and capital, and may have a material adverse effect on our capital, financial condition and results of $418.8 million compared tooperations.
We recorded a $1.31 billion provision for loan losses for the year ended December 31, 20102012, of $320.4 million compared to a $418.8 million provision for loan losses for the year ended December 31, 2011, both of which are significantly higher than historical levels. We also charged-off approximately $585.5$483.5 million in loans, net of recoveries, during the year ended December 31, 2012, compared

30


to $585.8 million in loans, net of recoveries, during the year ended December 31, 2011, compared to $1.37 billion. While the provision for loan losses was lower in loans, net of recoveries, during2012 and 2011 than the year ended December 31,provision for loan losses in 2010, both of which were also significantly and 2009, the provision for loan losses remains higher than in previous periods.historical levels.
Even though our credit trends showed significant improvement during 2011 and 2012 compared to the prior two years, our non-performing assets and credit costs remain elevated. While we expect that our levels of non-performing assets and credit costs will continue to decline during 2013, we also expect that these levels of non-performing assets will remain at elevated levels compared to historical levels for the next two years due to the continuing weak economic conditions, particularly in the foreseeable futurecommercial and residential real estate sector, as the deterioration in the credit and real estate markets causes borrowers to default. Further, the value of the collateral underlying a given loan, and the realizable value of such collateral in a foreclosure sale, likely will be negatively affected by the sustained downturn in the real estate market, and therefore may result in an inability to realize a full recovery in the event that a borrower defaults on a loan. In addition, as we execute our previously announced strategy to dispose of distressed assets, we will realize additional future losses if the proceeds we receive upon disposition of assets are less than the recorded carrying value of such assets. Any additional non-performing assets, loan charge-offs, increases in the provision for loan losses or any inability by us to realize the full value of underlying collateral in the event of a loan default, could negatively affect our business, financial condition, and results of operations and the price of our securities.

29


We will realize additional future losses if our levels of non-performing assets do not moderateincrease and/or if we determine to sell certain non-performing assets and if the proceeds we receive upon liquidation of assets are lesslower than the carrying value of such assets.
In 2009, we announced a strategy to aggressively dispose of non-performingdistressed assets. During 2011,the four-year period from January 1, 2009 through December 31, 2012, we completed salesdisposed of approximately $702.5 million of distressed assets, and we sold approximately $1.2$4 billion of distressed assets, in eachincluding the sale of 2009 and 2010. We presentlydistressed assets with a total carrying value of approximately $918.8 million during 2012. As a part of our overall continued efforts to reduce distressed assets, we expect tothat we will continue our sales of distressed assets during 2012.2013 and future periods. The actual volume of our future distressed asset sales, couldif any, will vary during any particular period, depending upon a variety of factors, including: an increase based on regulatory directives,in the levelrate of migration of our loans from performing status to distressed status; an increase in the overall level of distressed loans to problem loan status, as well asat any given point in time; opportunities to sell such assets thus resultingon a favorable basis; and further regulatory developments or directives to reduce our level of distressed assets.
We will realize additional future losses if the proceeds we receive upon dispositions of assets are less than the recorded carrying value of such assets, which could adversely, affect our results of operations in higherfuture periods. Accordingly, we will realize an increased level of credit costs. Conversely,costs, and possibly losses, in any period during which we determine to dispose of an increased level of distressed assets. Further, the continuing weakness in the residential and commercial real estate markets may negatively impact our ability to dispose of distressed assets, and may result in higher credit losses on sales of distressed assets. Non-performing assets are recorded on our financial statements at the estimated fair value, which considers management's plans for disposition. We will realize additional future losses if the proceeds we receive upon dispositions of assets are less than the recorded carrying value of such assets. If market conditions continue to decline, the magnitude of losses we may realize upon the disposition of non-performing assets may increase, which could materially adversely affect our business, financial condition and results of operations.
We may not realize the expected benefits from our 2010 strategic plan and our 2011 efficiency and growth initiatives.initiatives, which will negatively impact our future profitability.
In the second halfcurrent competitive banking environment, Synovus must continue to reduce operating costs and implement strategies to grow its loan portfolio and increase non-interest income in order to realize sustained future profitability and to remain competitive with the other banks in the markets we serve. Since 2010, we have implemented a series of 2010 Synovus announced an update of its three-year strategic planefficiency and growth initiatives to address the challenges facing Synovus and definedefined strategies for expense reduction, streamlining of processes and long-term growth initiatives. The plan's key strategic elements are focused on the following areas:
enhancing the sales and service approach for targeted customer segments;
aligning the cost structure with the current size of the organization; and
enhancing the customer experience by streamlining processes.
The plan's stated goals include significant declines in non-performing assets and potential problem loan levels, a further reduction in CRE loan concentration, and substantial growth in the C&I loan portfolio. The goals also include substantial cost reductions and capital ratios that exceed regulatory requirements and position Synovus favorably among its peers.
In January 2011, Synovus identified and announced a series of efficiency and growth initiatives implementing the updated strategic plan, including the following:
efficiency initiatives expected to generate an estimated $100 million in annual expense savings by the end of 2012;
enhancements to Synovus' Large Corporate Banking initiative; and
streamlining of processes and enhanced product offerings and technology to improve the customer experience and reduce operating inefficiencies.
In 2011, through the execution of these initiatives, Synovus realized a $105.8 million, or 10.5%, reduction in total non-interest expense, and a $95.3 million or 11.7% reduction in core expenses.  In 2012, we reduced total non-interest expense. However,expense by $87.5 million, or 9.7%, compared to 2011, and reduced core expenses by $25.1 million, or 3.5%, from 2011.  See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
In 2011, through the estimatesexecution of these initiatives, Synovus realized a $105.8 million, or 10.5%, reduction in total non-interest expense, and assumptionsa $95.3 million or 11.7% reduction in the strategic plancore expenses. In 2012, we reduced total non-interest expense by $87.5 million, or 9.7%, compared to 2011. See "Part II - Item 7. Management's Discussion and the related operating planAnalysis of Financial Condition and restructuringResults of Synovus' cost base may or may not proveOperations - Non-GAAP Financial Measures” of this Report for further information. Management has also identified new expense savings initiatives of approximately $30 million to be accurateimplemented during 2013.
In addition to efficiency initiatives, management continues to identify and implement initiatives to grow our loan portfolio and our non-interest income, including investing in some respects,additional expertise, product offerings, and product quality in Synovus' commercial and industrial lending group and developing new products and services to grow new fee income. However, there can be no assurance that Synovus will ultimately realize the fullanticipated benefits of the strategic plan or be able to sustain the annual cost savings anticipated by the plan.its expense reduction and growth strategies. In addition, Synovus is subject to various risks inherent in its business. These risks may cause the anticipated results from our strategic plangrowth strategies and cost-reduction initiatives to result in implementation charges beyond those currently contemplated or could result in some other unanticipated adverse impact. Furthermore, if we do not realize the anticipated cost-savings from our efficiency initiatives, we may need to take additional actions including branch closures and headcount reductions to achieve the desired cost-savings. The implementation of these initiatives may also have unintended impacts on Synovus' ability to attract and retain business and customers, while revenue enhancement ideas may not be successful in the marketplace or may result in unintended costs.customers. Accordingly, we cannot guarantee that the anticipated long-term benefits from our strategic planefficiency and cost reductiongrowth initiatives will be realized and if they are not we may be unable to execute our business strategy andnot achieve our strategic and financial objectives.

31


If economic conditions worsen or regulatory capital rules are modified, we may be required to undertake additional strategic initiatives to improve our capital position.
During 2009 and 2010, Synovus executed a number of strategic capital initiatives to bolster our capital position against credit deterioration and to provide additional capital as Synovus pursued its aggressive asset disposition strategy. As of December 31, 20112012, Synovus' Tier 1 capital ratio was 12.94%13.24%, its Tier 1 Common Equity Ratio was 8.49%8.72%, and Synovus and Synovus Bank were considered “well capitalized” under current regulatory standards. See “Part I - Item 11. Business - Business, Supervision, Regulation and Other Factors - Prompt Corrective Action” of this Report for a discussion of the definition of “well capitalized.”further information. This regulatory capital framework is expected to change in important respects as a result of the Dodd-Frank Act and a separate, international regulatory capital initiative known as “Basel III.” In particular, the Dodd-Frank Act eliminates Tier 1 capital treatment for most trust preferred securities after a three-year phase-in period that begins January 1, 2013. Furthermore, in December 2010, BCBS finalized new regulatory capital standards, known as Basel III, which are aimed at capital reform,reform; seek to further strengthen financial institutions' capital positions by mandating a higher minimum level of common equity to be held, along with a capital

30


conservation buffer to withstand future periods of stress. At present, our Tier 1 common equity is in excess of the minimum common equity and additional conservation buffer stipulated by these newly proposed requirements. Regardless, complying with these new capital requirements will likely affect our operations, and the extent to which we will be affected will be known with more certainty once additional clarity is provided on the underlying details of these new requirements. These new requirements have been endorsed by the U.S. banking regulators, but have not yet been translated by the regulators into official regulation for U.S. financial institutions. It iswas anticipated that theU.S. regulators willwould adopt new regulatory capital requirements similar to those proposed by the BCBS and the new requirements are anticipated to be phased-in for U.S. financial institutions beginning in 2013. ItIn June of 2012, U.S. banking regulators proposed new standards to implement these capital requirements. However, on November 9, 2012, regulators announced that the implementation of these rules would be delayed and did not provide a specific timeframe for their implementation. While the timing of these new capital requirements is uncertain, it is widely anticipated that the new capital requirements brought about by the implementation of the Dodd-Frank Act and Basel III for most bank and financial holding companies, as well as for most insured depository institutions, will increase, although the nature and amounts of the increase have not yet been specified.
In addition, reflecting the importance that regulators place on managing capital and other risks, on June 16, 2011, the banking agencies issued proposed guidance on stress testing for banking organizations with more than $10 billion in total consolidated assets; this proposedassets. This guidance, which was finalized on May 14, 2012, outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Specifically, the guidance calls for the framework to (1) include activities and exercises that are tailored to and sufficiently capture the banking organization's exposures, activities of the organization;and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (3) be forward-looking and flexible; and (4) be clear, actionable, well-supported, and used in the decision-making process. Moreover, the federal bank regulators have issued a series of guidance and rulemakings applicable to “large banks.” While many of these do not currently apply to us due to our asset size, these issuances could impact industry capital standards and practices in many, potentially unforeseeable ways.
We are also subject to new “stress testing” requirements that implement provisions of the Dodd-Frank Act and that are designed to require banking organizations to assess the potential impact of different scenarios on their earnings, losses, and capital over a set time period, with consideration given to certain relevant factors, including the organization's condition, risks, exposures, strategies, and activities. These rules require banking organizations with total consolidated assets of more than $10 billion but less than $50 billion to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve Board, and publish a summary of the results. Under the rules, stress tests must be conducted using certain scenarios that the Board will publish by November 15 of each year. These new rules require a banking organization with between $10 and $50 billion in assets to conduct its first stress test using financial statement data as of September 30, 2013, and to report the results by March 31, 2014. In addition, the rules will require such organizations to begin publicly disclosing a summary of certain stress test results in 2015 with respect to the stress test conducted in the fall of 2014. This public disclosure of these stress tests could result in reputational harm if our results are worse than those of our competitors.
Synovus continues to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engages in regular discussions with its regulators regarding capital at both Synovus and Synovus Bank. As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with any futurethe Company's repayment of Synovus' obligations underTARP and strategies that may be required to meet the CPP.requirements of Basel III and other regulatory initiatives regarding capital. If economic conditions or other factors worsen to a materially greater degree than the assumptions underlying management's current internal assessment of our capital position or if minimum regulatory capital requirements for us or Synovus Bank increase as the result of legislative changes or informal or formal regulatory directives, then we would be required to pursue one or more additional capital improvement strategies, including, among others, balance sheet optimization strategies, asset sales, and/or the sale of securities to one or more third parties. Given the current economic and market conditions and our financial performance and related credit ratings, thereThere can be no assurance that any such transactions will be available to us on favorable terms, if at all, or that we would be able to realize the anticipated benefits of such transactions. We also cannot predict the effect that these transactions would have on the market price of our Common Stock. In addition, if we issue additional equity securities in these transactions, including options, warrants, preferred stock or convertible securities, such newly issued securities could cause significant dilution to the holders of our Common Stock.
Further adverse changes in our credit rating could increase the cost of our funding from the capital markets.
During the past three years, our long-term debt has been downgraded to below investment grade by Moody's Investors Service, Standard and Poor's Ratings Services and Fitch Ratings. The ratings agencies regularly evaluate us and Synovus Bank, and their ratings of our long-term debt are based on a number of factors, including our financial strength as well as factors not entirely within our control, including conditions affecting the financial services industry generally. In light of the continuing difficulties in the financial services industry and the housing and financial markets, there can be no assurance that we will not receive additional adverse changes in our ratings, which could adversely affect the cost and other terms upon which we are able to obtain funding and the way in which we are perceived in the capital markets. Actual or anticipated changes or downgrades in our credit ratings, including any announcement that our ratings are under review for a downgrade, could affect the market value and liquidity of our outstanding public indebtedness and increase our borrowing costs. We cannot predict whether existing customer relationships or opportunities for future relationships could be further affected by customers who choose to do business with a higher rated institution. We may be unable to access historical and alternative sources of liquidity, which could adversely affect our overall liquidity. Liquidity represents the extent to which we have readily available sources of funding needed to meet the needs of our depositors, borrowers and creditors; to support asset growth; fund deposit withdrawals; to maintain reserve requirements, and to otherwise sustain our operations and the operations of our subsidiary bank. For Synovus Bank, the primary source of liquidity is the growth and retention of deposits. In the current competitive environment, customer confidence is a critical element in growing and retaining deposits. In this regard, Synovus Bank's asset quality could play a larger role in the stability of the deposit base. In the event asset quality declines significantly from its current level, Synovus Bank's ability to grow and retain deposits could be diminished.
We must maintain adequate liquidity at the Parent Company level for various operating needs, including the servicing of debt, the payment of general corporate expenses, and the payment of dividends to shareholders. In addition to our ordinary course liquidity needs, current conditions in the public markets for bank holding companies, dividend payments on our Common Stock

3132


and Series A Preferred Stock, and capital needs of Synovus Bank during the financial crisis have put additional pressure on our liquidity. The primary source of liquidity at the holding company level is dividends from Synovus Bank. During 2011, Synovus did not receive any dividends from Synovus Bank. Synovus Bank is currently subject to a memorandum of understanding that prohibits it from paying any cash dividends to us without regulatory approval, and other GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. See "Part I - Item 1. Business - Supervision, Regulatory and Other Factors - Dividends." Synovus may not receive dividends from Synovus Bank in 2012, which could adversely affect liquidity. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus' Bank's future profits, asset quality and overall financial condition. In addition to dividends from Synovus Bank, we have historically had access to a number of alternative sources of liquidity, including the capital markets, but there is no assurance that we will be able to obtain such liquidity on terms that are favorable to us, or at all. If our access to these traditional and alternative sources of liquidity is diminished or only available on unfavorable terms and we continue to experience increased demand for liquidity at the holding company level then our overall liquidity and financial condition will be adversely affected.
We may be unable to pay dividends on our Common Stock.
Although we have historically paid a quarterly cash dividend to the holders of our Common Stock, holders of our Common Stock are not legally entitled to receive dividends. The reduction or elimination of dividends paid on our Common Stock could adversely affect the market price of our Common Stock. In addition, the Federal Reserve could decide at any time that paying any Common Stock dividends could be an unsafe or unsound banking practice. Any of these decisions could adversely affect the market price of our Common Stock. For a discussion of current regulatory limits on our ability to pay dividends above $0.01 per common share, see “Part I - Item 1 - Business - Supervision, Regulation and Other Factors - Dividends” and “- Risk Factors - We are presently subject to, and in the future may become subject to additional, supervisory actions and/or enhanced regulation that could have a material negative effect on our business, operating flexibility, financial condition and the value of our Common Stock” and “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - “Dividends” in this Report.
Our net interest income could be negatively affected by the lower level of short-term interest rates and a decrease in total loans.
Net interest income, which is the difference between the interest income that we earn on interest-earning assets and the interest expense that we pay on interest-bearing liabilities, is a major component of our income. Our net interest income is our primary source of revenue from our operations. The Federal Reserve reduced short-term interest rates on three occasions in 2007 by a total of 100 basis points, to 4.25%, and by another 400 basis points, to a range of 0% to 0.25%, during 2008. Interest rates during 2009 2010 and 2011through 2012 have remained atwithin the range of 0% to 0.25% as set by the Federal Reserve during 2008. A significant portion of our loans, including residential construction and developmentcommercial real estate loans and other commercial and industrial loans, bear interest at variable rates. In addition, in order to compete for deposits in our primary market areas, we may offer more attractive interest rates to depositors, or we may have to pursue other sources of liquidity, such as wholesale funds.
Our total loans decreased to $19.54 billion as of December 31, 2012 compared to $20.08 billion as of December 31, 2011 compared to $21.59 billion as of December 31, 2010. A decrease in loans outstanding and lower realized yields on investment securities reduced our net interest income during the year ended December 31, 20112012 and could cause additional pressure on net interest income in future periods. This reduction in net interest income also may be exacerbated by the high level of competition that we face in our primary market area. Any significant reduction in our net interest income could negatively affect our business and could have a material adverse impact on our capital, financial condition and results of operations.
Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.
We may be unable to access historical and alternative sources of liquidity, including the capital markets, brokered deposits and borrowings from the FHLB, which could adversely affect our overall liquidity. Liquidity represents the extent to which we have readily available sources of funding needed to meet the needs of our depositors, borrowers and creditors; to support asset growth, and to otherwise sustain our operations and the operations of our subsidiary bank. In managing our consolidated balance sheet, we depend on access to a variety of sources of funding to provide us with sufficient capital resources and liquidity to meet our commitments and business needs, and to accommodate the transaction and cash management needs of our customers. Sources of funding available to us, and upon which we rely as regular components of our liquidity and funding management strategy, include borrowings from the FHLB and brokered deposits. See “Liquidity” and “Capital Resources” under “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations”Operations - Liquidity” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” of this Report.Report for further information. We also have historically enjoyed a solid reputation in the capital markets and have been able to raise funds in the form of either short- or long-term borrowings or equity issuances. If, due to market disruptions, perceptions about our credit ratings or other factors, we are unable to access the capital markets in the future, our capital resources and liquidity may be adversely affected.
In general, the amount, type and cost of our funding, including from other financial institutions, the capital markets and deposits, directly impacts our costs in operating our business and growing our assets and therefore, can positively or negatively affect our financial results. A number of factors could make funding more difficult, more expensive or unavailable on any terms, including, but not limited to, further reductions in our debt ratings, financial results and losses, changes within our organization,

32


specific events that adversely impact our reputation, disruptions in the capital markets, specific events that adversely impact the financial services industry, counterparty availability, changes affecting our assets, the corporate and regulatory structure, interest rate fluctuations, general economic conditions and the legal, regulatory, accounting and tax environments governing our funding transactions. Also, we compete for funding with other banks and similar companies, many of which are substantially larger, and have more capital and other resources than we do. In addition, as some of these competitors consolidate with other financial institutions, these advantages may increase. Competition from these institutions may increase the cost of funds.
For Synovus Bank, the primary source of liquidity is the growth and retention of deposits. In the current competitive environment, customer confidence is a critical element in growing and retaining deposits. In this regard, Synovus Bank's asset quality could play a larger role in the stability of the deposit base. In the event asset quality declines significantly from its current level or is perceived to be less than that of our competitors, Synovus Bank's ability to grow and retain deposits could be diminished.
We must also maintain adequate liquidity at the Parent Company level for various operating needs, including the servicing of debt, the payment of general corporate expenses, and the payment of dividends on our Common Stock and Series A Preferred Stock. See “Part I - Item 1A. Risk Factors -We may not be able to generate sufficient cash to service all of our debt.debt and repay maturing debt obligations” of this Report. The primary source of liquidity at the holding company level is dividends from Synovus Bank. During 2011 and 2012, Synovus did not receive any dividends from Synovus Bank. Synovus Bank is currently subject to a MOU that prohibits it from paying any cash dividends to us without regulatory approval, and other GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. See "Part I - Item 1. Business - Supervision, Regulatory and Other Factors - Dividends" of this Report for further information. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality and overall financial condition. Synovus expects that it will receive dividends from Synovus Bank in 2013. If Synovus does not receive dividends from Synovus Bank in 2013, its liquidity could be adversely affected. In particular, failure to receive dividends from Synovus Bank will impair Synovus' ability to repay TARP in full without issuing substantially more debt or equity than it otherwise anticipates will be required. In addition to dividends from Synovus Bank, we have historically had access to a

33


number of alternative sources of liquidity, including the capital markets, but there is no assurance that we will be able to obtain such liquidity on terms that are favorable to us, or at all. If our access to these traditional and alternative sources of liquidity is diminished or only available on unfavorable terms, then our overall liquidity and financial condition will be adversely affected.
Our status as a non-investment grade issuer and any further reductions in our credit rating could increase the cost of our funding from the capital markets and impact our liquidity.
During the past three years, our long-term debt has been downgraded to below investment grade by Moody's Investors Service, Standard and Poor's Ratings Services and Fitch Ratings. The ratings agencies regularly evaluate us and Synovus Bank, and their ratings of our long-term debt are based on a number of factors, including our financial strength as well as factors not entirely within our control, including conditions affecting the financial services industry generally. In light of the continuing difficulties in the financial services industry and the housing and financial markets, there can be no assurance that we will not receive further reductions in our ratings, which could adversely affect the cost and other terms upon which we are able to obtain funding and the way in which we are perceived in the capital markets. Actual or anticipated changes or downgrades in our credit ratings, including any announcement that our ratings are under review for a downgrade, could affect the market value and liquidity of our outstanding public indebtedness and increase our borrowing costs. We cannot predict whether existing customer relationships or opportunities for future relationships could be further affected by customers who choose to do business with a higher rated institution. See “Part I - Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results” of this Report.
We may not be able to generate sufficient cash to service all of our debt and repay maturing debt obligations.
As of December 31, 2011,2012, Synovus and its consolidated subsidiaries had $1.34$1.73 billion of long-term debt outstanding. In February 2012, we issued an additional $300addition, approximately $60.6 million of long-term debt and announced a tender offer for $206.8 million of our existing subordinated notes due inwill mature on February 15, 2013, and approximately $13.6 million of our junior subordinated notes that are a component of the tMEDs will mature on May 15, 2013. Our ability to make scheduled payments of principal and interest or to satisfy our obligations in respect of our debt, to refinance our debt or to fund capital expenditures will depend on our future financial and operating performance.performance and our ability to maintain adequate liquidity. Prevailing economic conditions (including interest rates), regulatory constraints, including, among other things, on distributions to us from our subsidiaries and required capital levels with respect to certain of our banking and insurance subsidiaries, and financial, business and other factors, many of which are beyond our control, will also affect our ability to meet these needs. We may not be able to generate sufficient cash flows from operations, or obtain future borrowings in an amount sufficient to enable us to pay our debt, or to fund our other liquidity needs. We may need to refinance all or a portion of our debt on or before maturity. We may not be able to refinance any of our debt when needed on commercially reasonable terms or at all. If our cash flow and capital resources are insufficient to fund our debt obligations, we may be forced to reduce or delay investments in our business, sell assets, seek to obtain additional equity or debt financing or restructure our debt on terms that may not be favorable to us.
PotentialWhile we recently reversed the valuation allowance for our deferred tax assets, we may not be able to realize these assets in the future and they may be subject to additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios.
During 2009, Synovus established a valuation allowance for substantially all of its deferred tax assets, primarily due to the realization of significant losses, will resultsignificant credit deterioration, and negative trending in an additionalasset quality and uncertainty regarding the amount of future taxable income that Synovus could forecast. Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets. Recapture of the deferred tax asset balance (i.e., reversal of the valuation allowance)assets is appropriate is subject to considerable judgment and could be adversely impacted by changesrequires an evaluation of all positive and negative evidence. At December 31, 2012 , Synovus was in future income tax rates.
During 2009, Synovus reached a three-year cumulative pre-tax loss position. See Note 25position, which represents negative evidence. However, based on the weight of Notes to Consolidated Financial Statements in this Report. Under GAAP, cumulative losses in recent years are considered significantall the positive and negative evidence which is difficult to overcome in assessingat December 31, 2012 , management concluded that it was more likely than not that $806.4 million of the realizability of anet deferred tax asset. As a result, beginning with the second quarter of 2009, Synovus no longer considersassets will be realized based upon future taxable income in determining the realizability of its deferred tax assets. 
Synovus expects to reverse substantially alland therefore, reversed $802.8 million of the valuation allowance forat December 31, 2012 . The valuation allowance of $18.7 million at December 31, 2012 is related to specific state income tax credits and specific state NOL carryforwards that have various expiration dates through the tax year 2018and 2017, respectively and are expected to expire before they can be utilized.
As of December 31, 2012, approximately $710.5 million of Synovus' deferred tax assets oncewere disallowed when calculating regulatory capital. Applicable banking regulations permit us to include these deferred tax assets, up to a maximum amount, when calculating Synovus' regulatory capital to the extent these assets will be realized based on future projected earnings within one year of the report date.
The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. Management's conclusion at December 31, 2012 that it has demonstrated a sustainable returnis more likely than not that the net deferred tax asset of $806.4 million will be realized is based upon management's estimate of future taxable income. Management's estimate of future taxable income is based on internal projections which consider historical performance, various internal estimates and assumptions, as well as certain external data, all of which management believes to profitability. However,be reasonable although inherently subject to significant judgment. If

34


actual results differ significantly from the reversalcurrent estimates of future taxable income, even if caused by adverse macro-economic conditions, the valuation allowance is subjectmay need to considerable judgment. Additionally, even after the recoverybe increased for some or all of Synovus' deferred tax asset. Such an increase to the deferred tax asset balance under GAAP, which would immediately benefit GAAP capitalvaluation allowance could have a material adverse effect on our financial condition and the tangible common equity ratio, there will remain limitations on the ability to include the deferred tax assets for regulatory capital purposes.results of operations. See “Income Tax Expense” under “Part II - Item 7. Management's Discussion and Analysis of OperatingFinancial Condition and Results of Operations - Income Tax Expense” and Note 24 - Income Taxes in “Part II - Item 8. Financial Condition” ofStatements and Supplementary Data” in this Report.
The U.S. Administration is seeking to lower the current 35% corporate income tax rate. If the corporate income tax rate is lowered, it could adversely impact our ability to recover the deferred tax asset balance.Report for further information.
Issuances or sales of Common Stock or other equity securities could result in an “ownership change” as defined for U.S. federal income tax purposes. In the event an “ownership change” were to occur, our ability to fully utilize a significant portion of our U.S. federal and state tax net operating losses and certain built-in losses that have not been recognized for tax purposes could be impaired as a result of the operation of Section 382 of the Code.
Our ability to use certain realized net operating lossesNOLs and unrealized built-in losses to offset future taxable income may be significantly limited if we experience an “ownership change” as defined by Section 382 of the Code. An ownership change under Section 382 generally occurs when a change in the aggregate percentage ownership of the stock of the corporation held by “five percent shareholders” increases by more than fifty percentage points over a rolling three year period. A corporation experiencing an ownership change generally is subject to an annual limitation on its utilization of pre-change losses and certain post-change recognized built-in losses equal to the value of the stock of the corporation immediately before the “ownership change,” multiplied by the long-term tax-exempt rate (subject to certain adjustments). The annual limitation is increased each year to the extent that there is an unused limitation in a prior year. Since U.S. federal net operating losses generally may be carried forward for up to 20 years, the annual limitation also effectively provides a cap on the cumulative amount of pre-change losses and certain post-change recognized built-in losses that may be utilized. Pre-change losses and certain post-change recognized built in losses in excess of the cap are effectively unable to be used to reduce future taxable income. In some circumstances, issuances or sales of our stock (including any Common Stock or other equity issuances or debt-for-equity exchanges and certain transactions involving our stock that are outside of our control) could result in an “ownership change” under Section 382.
In April 2010, we adopted a shareholder rights plan,Rights Plan, which was approved by our shareholders in April 2011 at our 2011 annual meeting. The Rights Plan provides an economic disincentive for any one person or group acting in concert to become an owner, for relevant tax purposes, of 5% or more of our stock. stock and is intended to protect our NOLs from the potential negative consequence of an ownership change as defined under Section 382 of the Internal Revenue Code. The Rights Plan will terminate in accordance with its terms on April 27, 2013. Our Board of Directors could determine to extend the term of the Rights Plan upon the expiration of its current term or adopt another Rights Plan, subject to subsequent ratification by our shareholders, if it determines that our substantial NOLs are at risk of limitation under Section 382 or that such action otherwise is in the best interests of our shareholders.
While adoption of the rights plan

33


Rights Plan should reduce the likelihood that future transactions in our stock will result in an ownership change, there can be no assurance that the Rights Plan will be effective to deter a stockholder from increasing its ownership interests beyond the limits set by the Rights Plan or that an ownership change will not occur in the future.future, especially if the Rights Plan is not extended or a new Rights Plan is not adopted when the current Rights Plan terminates. Furthermore, our ability to enter into future transactions may be impaired if such transactions result in an unanticipated “ownership change” under Section 382. If an “ownership change” under Section 382 were to occur, the value of our net operating losses and a portion of the net unrealized built-in losses will be impaired. Because a valuation allowance currently exists for substantially the full amount of our deferred tax assets, no additional charge to earnings would result. However, an “ownership change”, as defined above, could adversely impact our ability to recover the deferred tax asset in the future.
We presently are subject to, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock.
Under federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve, and separately the FDIC as the insurer of bank deposits, each has the authority to compel or restrict certain actions on our part if any of them determine that we have insufficient capital or are otherwise operating in a manner that may be deemed to be inconsistent with safe and sound banking practices. In addition to examinations for safety and soundness, Synovus and its subsidiaries also are subject to continuous examination by state and federal banking regulators, including the newly formed CFPB, for compliance with various laws and regulations, as well as consumer compliance initiatives. As a result of this regulatory oversight and examination process, our regulators can require us to enter into GA DBF informal or formal supervisory agreements, including board resolutions, memoranda of understanding, written agreements and consent or cease and desist orders, pursuant to which we could be required to take identified corrective actions to address cited concerns, or to refrain from taking certain actions.
We entered into a memorandum of understandingan MOU with the Federal Reserve Bank of Atlanta and the GA DBF pursuant to which we agreed to implementhave implemented plans that are intended to, among other things, minimize credit losses and reduce the amount of our distressed assets, limit and manage our concentrations in commercial real estate loans, improve our credit risk management and related policies and procedures, address liquidity management and current and future capital requirements, strengthen enterprise risk management practices, and provide for succession planning for key corporate and regional management positions and our board of directors. The memorandum

35


of understanding also requires that we inform and consult with the Federal Reserve Board prior to declaring and paying any future dividends, and obtain the prior approval of the Federal Reserve Bank of Atlanta and the GA DBF prior to increasing the quarterly cash dividend on our Common Stock above $0.01 per share.
Synovus Bank is also presently subject to a memorandum of understandingan MOU with the GA DBF and the FDIC that is substantially similar in substance and scope to the Synovus memorandum of understandingMOU described above. The bank memorandum of understandingSynovus Bank MOU also requires that Synovus Bank obtain approval from the GA DBF and the FDIC prior to paying any cash dividends to Synovus and provides that, as a result of our Charter Consolidation, we will take all necessary steps to avoid customer confusion as a result of our proposed use of trade names at our various bank branches and to update our long-term strategic plan to reflect the Charter Consolidation and the various actions we have otherwise agreed to implement under the memorandum of understanding.Synovus. In addition, as a result of recent compliance exams, Synovus Bank entered into an informal written agreement with the FDIC relating to certain compliance matters. Under this agreement, Synovus Bank is required to implement written action plans, policies and procedures to address and remediate identified compliance concerns and furnish written quarterly progress reports to the FDIC.
If we are unable to comply with the terms of our current supervisory agreements, or if we become subject to and are unable to comply with the terms of any future regulatory actions or directives, supervisory agreements, or orders, then we could become subject to additional, heightened supervisory actions and orders, possibly including consent orders, prompt corrective action restrictions and/or other regulatory actions, including prohibitions on the payment of dividends on our Common Stock and Series A Preferred Stock. If our regulators were to take such additional supervisory actions, then we could, among other things, become subject to significant restrictions on our ability to develop any new business, as well as restrictions on our existing business, and we could be required to raise additional capital, dispose of certain assets and liabilities within a prescribed period of time, or both. The terms of any such supervisory action could have a material negative effect on our business, reputation, operating flexibility, financial condition, and the value of our Common Stock. See “Part I - Item 1. Business - Supervision, Regulation, and Other Factors” in this Report.Report for further information.
Recent legislativeWe currently have the largest outstanding amount of TARP funds of any financial institution, which may result in a negative perception of us compared to our competitors, and if we are unable to repay our TARP funds in a timely manner, we may suffer additional reputational harm and the dividend rate on our TARP funds will increase.
As of December 31, 2012, we have $967.9 million (aggregate liquidation preference) of Series A Preferred Stock issued and outstanding, all of which was issued to the U.S. Treasury under the Capital Purchase Program (the “TARP funds”). We currently have the largest outstanding amount of TARP funds of any financial institution, which could damage our reputation and put us at a competitive disadvantage compared to our competitors in attracting customers. Furthermore, if we do not repay our TARP funds before December 19, 2013, the rate of dividends payable on the Series A Preferred Stock will increase to 9% per annum from the current rate of 5% per annum, which could adversely affect our operating results in future periods. We continue to actively review and consider strategies for repaying our TARP funds, and while we presently intend to identify and pursue one or more of those repayment strategies during 2013, there can be no guarantee that we will be successful in repaying our TARP funds in 2013. The federal regulators have not provided any formal guidance on the conditions to repay our TARP funds and appear to address these questions on a case-by-case basis. Management continues to analyze the sources of funds to repay TARP through a combination of existing cash and other capital market transactions. It is the current belief of management that we may be required to generate or raise a portion of the funds with a combination of preferred and/or common equity. See "Part I – Item 1A. Risk Factors - Our status as a non-investment grade issuer and any further reductions in our credit rating could increase the cost of our funding from the capital markets and impact our liquidity.” of this Report.
We are subject to regulatory initiatives applicable to financial institutions in general and TARP recipients in particular that could adversely impact our ability to attract and retain key employees and pursue business opportunities and could put us at a competitive disadvantage compared to our competitors and damage our reputation if these competitors repay their TARP funds before us.competitors.
Our financial success depends upon theour ability to attract and retain highly motivated, well-qualified personnel. We face significant

34


competition in the recruitment of qualified employees from financial institutions and others. Until we repay the TARP funds, we are subject to additional, and possibly changing, regulatory scrutiny and restrictions regarding the compensation of certain executives and associates as established under TARP guidelines. The increased scrutiny and restrictions related to our compensation practices, as well as any negative public attention that we may receive by virtue of our outstanding TARP funds, may adversely impact our ability to recruit, retain and motivate key employees, which in turn may impact our ability to pursue business opportunities and could otherwise materially adversely affect our businesses and results of operations. See “Item 1-Business-“Actions“Part I - Item 1. Business -Actions by Federal and State Regulators” and “-Supervision,“Part I - Item 1- Supervision, Regulation and Other Factors” inof this Report.Report for further information.
In addition to the guidelines on incentive and senior officer compensation under TARP, the Dodd-Frank Act provides for the implementation of a variety of corporate governance and compensation practices applicable to all public companies, including Synovus, which may impact certain of Synovus' executive officers and employees. These provisions include, but are not limited to, requiring companies to “claw back” incentive compensation under certain circumstances, provide shareholders the opportunity to cast a non-binding vote on executive compensation, to consider the independence of compensation advisors and new executive compensation disclosure requirements. The Dodd-Frank Act also requires banking regulators to issue regulations or guidelines to prohibit incentive-based compensation arrangements that encourage inappropriate risk taking by providing excessive compensation

36


or that may lead to material loss at certain financial institutions with $1 billion or more in assets. Such provisions with respect to compensation, in addition to other competitive pressures, may have an adverse effect on the ability of Synovus to attract and retain skilled personnel.
Further, in June 2010, the Federal Reserve, the Office of the Comptroller of the Currency, the Office of Thrift Supervision, and the FDIC jointly issued comprehensive final guidance designed to ensure that incentive compensation policies do not undermine the safety and soundness of banking organizations by encouraging employees to take imprudent risks. This regulation significantly restricts the amount, form, and context in which we pay incentive compensation.
These restrictions may put us at a competitive disadvantage compared to our competitors that have repaid all TARP funds before us, or who did not receive TARP funds, and with non-financial institutions in terms of attracting and retaining senior level employees. Furthermore, to the extent that our competitors repay their TARP funds before us, our reputation and the public perception of our financial condition may be negatively affected, which could adversely affect our stock price.
Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.
Between 2009 and 2011, many emergency government programs enacted in 2008 in response to the financial crisis and the recession slowed or wound down, and global regulatory and legislative focus has generally moved to a second phase of broader reform and a restructuring of financial institution regulation. On July 21, 2010, President Obama signed into law the Dodd-Frank Act, which has, and will continue to substantially change the legal and regulatory framework under which we operate. The Dodd-Frank Act represents a significant overhaul of many aspects of the regulation of the financial-services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. Among the provisions that may affect the operations of Synovus Bank or Synovus are the following:
Creation of the CFPB with centralized authority, including examination and enforcement authority, for consumer protection in the banking industry.
New limitations on federal preemption.
New prohibitions and restrictions on the ability of a banking entity and nonbank financial company to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund.
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary bank be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.
Permanently raising the FDIC's standard maximum deposit insurance amount to $250,000 limit for federal deposit insurance and provide unlimited insurance coverage for noninterest-bearing demand transaction accounts through 2012.insurance.
Repeal of the prohibition on the payment of interest on demand deposits, effective July 21, 2011, thereby permitting depository institutions to pay interest on business transaction and other accounts.
Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk taking by covered financial institutions and are deemed to be excessive, or that may lead to material losses.

35


Requirement that sponsors of asset-backed securities retain a percentage of the credit risk of the assets underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating credit worthiness.
Some of these and other major changes could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. For example, the provisions of the Dodd-Frank Act relating to debit card interchange fees have reduced our fee income. We may not be able to fully replace the revenue lost by this limitation. IfAs a result of the existingexpiration of unlimited insurance coverage for noninterest-bearing demand transaction accounts is not extended past the current expiration date ofafter December 31, 2012, we may see a run-off in certain noninterest-bearing demand deposits to the extent such deposits exceed the FDIC's $250,000 per depositor maximum insurance coverage limit, which may adversely impact our liquidity. Many of these provisions became effective upon enactment of the Dodd-Frank Act, while others are subject to further study, rule making,rulemaking, and the discretion of regulatory bodies. In light of these significant changes and the discretion afforded to federal regulators, we cannot

37


fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on Synovus' businesses or its ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations.
Certain other reform proposals under consideration, including new proposed regulatory capital requirements proposed by the BCBS under Basel III, could result in Synovus becoming subject to stricter capital requirements and leverage limits, and could also affect the scope, coverage, or calculation of capital, all of which could require us to reduce business levels or to raise capital, including in ways that may adversely impact our shareholders or creditors. It was anticipated that new capital requirements would be phased-in for U.S. financial institutions beginning in 2013. However, on November 9, 2012, U.S. regulators announced that the implementation of rules implementing Basel III would be delayed, and regulators have not provided a specific timeframe for their implementation of these requirements. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors.”Factors” of this Report for further information. We cannot predict whether new legislation will be enacted and, if enacted, the effect that it, or any regulations, would have on our business, financial condition, or results of operations.
We may be unable to pay dividends on our Common Stock.
Although we have historically paid a quarterly cash dividend to the holders of our Common Stock, holders of our Common Stock are not legally entitled to receive dividends. The reduction or elimination of dividends paid on our Common Stock could adversely affect the market price of our Common Stock. In addition, the Federal Reserve could decide at any time that paying any Common Stock dividends could be an unsafe or unsound banking practice. Any of these decisions could adversely affect the market price of our Common Stock. For a discussion of current regulatory limits on our ability to pay dividends above $0.01 per common share, see “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends,” “Part I - Item 1A - Risk Factors - We presently are subject to, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock” and “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Dividends” in this Report for further information.
The financial services market is undergoing rapid technological changes, and if we may beare unable to stay current with those changes, we will not be able to effectively compete or may experience heightened cyber security risks as a result of these changescompete.
The financial services market, including banking services, is undergoing rapid changes with frequent introductions of new technology-driven products and services. In addition to better serving customers, the effective use of technology increases efficiency and may enable us to reduce costs. Our future success maywill depend, in part, on our ability to keep pace with the technological changes and to use technology to providesatisfy and grow customer demand for our products and services that provide convenience to customers and to create additional efficiencies in our operations. We expect that we will need to make substantial investments in our technology and information systems to compete effectively and to stay current with technological changes. Some of our competitors have substantially greater resources to invest in technological improvements.improvements and will be able to invest more heavily in developing and adopting new technologies, which may put us a competitive disadvantage. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. As a result, our ability to effectively compete to retain or acquire new business may be impaired, and our business, financial condition or results of operations, may be adversely affected.
Synovus is under continuous threat of loss due to cyber-attacks especially as we continue to expand customer capabilities to utilize internet and other remote channels to transact business. Two of the most significant cyber-attack risks that we face are e-fraud and loss of sensitive customer data. Loss from e-fraud occurs when cybercriminals breach and extract funds directly from customer or our accounts. The attempts to breach sensitive customer data, such as account numbers and social security numbers, are less frequent but could present significant reputational, legal and/or regulatory costs to us if successful. Our risk and exposure to these matters remains heightened because of the evolving nature and complexity of these threats from cybercriminals and hackers, our plans to continue to provide internet banking and mobile banking channels, and our plans to develop additional remote connectivity solutions to serve our customers.
We are subject to a variety of operational risks, including reputational risk, legal risk, and regulatory and compliance risk, and the risk of fraud or theft by employees or outsiders, which may adversely affect our business and results of operations.
We are exposed to many types of operational risks, including reputational risk, legal and regulatory and compliance risk, the risk of fraud or theft by employees or outsiders, including e-fraud and cyber-attacks and unauthorized transactions by employees or operational errors, including clerical or record-keeping errors or those resulting from faulty or disabled computer or telecommunications systems. See “Part I - Item 1. Business - Enterprise Risk Management” of this Report.Report for further information. Negative public opinion can result from our actual or alleged conduct in any number of activities, including lending practices, corporate governance and acquisitions and from actions taken by government regulators and community organizations in response to those activities. Negative public opinion can adversely affect our ability to attract and keep customers and can expose us to litigation and regulatory action. Actual or alleged conduct by Synovus can result in negative public opinion about our other business. Negative public opinion could also affect our credit ratings, which are important to our access to unsecured wholesale borrowings.
Our business involves storing and processing sensitive consumer and business customer data. If personal, non-public, confidential or proprietary information of customers in our possession were to be mishandled or misused, we could suffer

36


significant regulatory consequences, reputational damage and financial loss. Such mishandling or misuse could include, for example, if such information were erroneously provided to parties who are not permitted to have the information, either by fault of our systems, employees, or counterparties, or where such information is intercepted or otherwise inappropriately taken by third parties. Furthermore, a cybersecuritycyber-security breach could result in theft of such data.
Because the nature of the financial services business involves a high volume of transactions, certain errors may be repeated or compounded before they are discovered and successfully rectified. Our necessary dependence upon automated systems to record

38


and process transactions and our large transaction volume may further increase the risk that technical flaws or employee tampering or manipulation of those systems will result in losses that are difficult to detect. We also may be subject to disruptions of our operating systems arising from events that are wholly or partially beyond our control (for example, computer viruses or electrical or telecommunications outages, or natural disasters, disease pandemics or other damage to property or physical assets) which may give rise to disruption of service to customers and to financial loss or liability. We are further exposed to the risk that our external vendors may be unable to fulfill their contractual obligations (or will be subject to the same risk of fraud or operational errors by their respective employees as we are) and to the risk that weour (or our vendors') business continuity and data security systems prove to be inadequate. The occurrence of any of these risks could result in a diminished ability of us to operate our business (for example, by requiring us to expend significant resources to correct the defect), as well as potential liability to clients, reputational damage and regulatory intervention, which could adversely affect our business, financial condition or results of operations, perhaps materially.
Our information systems may experience an interruption or security breach.
We rely heavily on communications and information systems to conduct our business. Any failure, interruption or breach, in security of these systemswhich could result in serious reputational harm to our business, disrupt our business and lead to significant costs and losses.
Failure in or breach of our operational or security systems or infrastructure, or those of our third party vendors and other service providers, including as a result of cyber-attacks, could disrupt our businesses, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs and cause losses. As a large financial institution, we depend on our ability to process, record and monitor a large number of customer transactions on a continuous basis. As customer, public and regulatory expectations regarding operational and information security have increased, our operational systems and infrastructure must continue to be safeguarded and monitored for potential failures, disruptions and breakdowns. Our business, financial, accounting, data processing systems or disruptionsother operating systems and facilities may stop operating properly or become disabled or damaged as a result of a number of factors including events that are wholly or partially beyond our control. For example, there could be sudden increases in customer transaction volume; electrical or telecommunications outages; natural disasters such as earthquakes, tornadoes, and hurricanes; disease pandemics; events arising from local or larger scale political or social matters, including terrorist acts; and, as described below, cyber-attacks. Although we have business continuity plans and other safeguards in place, our business operations may be adversely affected by significant and widespread disruption to our physical infrastructure or operating systems that support our businesses and customers.
Information security risks for large financial institutions such as Synovus have generally increased in recent years in part because of the proliferation of new technologies, the use of the Internet and telecommunications technologies to conduct financial transactions, and the increased sophistication and activities of organized crime, hackers, terrorists, activists, and other external parties. As noted above, our operations rely on the secure processing, transmission and storage of confidential information in our customer relationship management, general ledger, deposit, loancomputer systems and networks. In addition, to access our products and services, our customers may use personal smartphones, tablet PC's, and other mobile devices that are beyond our control systems. Although we believe we have robust information security procedures and controls, our technologies, systems, networks, and our customers' devices may become the target of cyber-attacks or information security breaches that could result in the unauthorized release, gathering, monitoring, misuse, loss or destruction of Synovus' or our customers' confidential, proprietary and other information, or otherwise disrupt Synovus' or our customers' or other third parties' business operations. As cyber threats continue to evolve, we may be required to expend significant additional resources to continue to modify or enhance our protective measures or to investigate and remediate any information security vulnerabilities.
Synovus is under continuous threat of loss due to hacking and cyber-attacks especially as we continue to expand customer capabilities to utilize internet and other remote channels to transact business. Two of the most significant cyber-attack risks that we face are e-fraud and loss of sensitive customer data. Loss from e-fraud occurs when cybercriminals breach and extract funds directly from customer or our accounts. The attempts to breach sensitive customer data, such as account numbers and social security numbers, are less frequent but could present significant reputational, legal and/or regulatory costs to us if successful. Our risk and exposure to these matters remains heightened because of the evolving nature and complexity of these threats from cybercriminals and hackers, our plans to continue to provide internet banking and mobile banking channels, and our plans to develop additional remote connectivity solutions to serve our customers. While we have policiesnot experienced any material losses relating to cyber-attacks or other information security breaches to date, we have been the subject of attempted hacking and procedures designed to prevent or limit the effect of the possible failure, interruption or security breach of our information systems,cyber-attacks and there can be no assurance that any such failure, interruption or security breachwe will not occur or, if they do occur, that they will be adequately addressed.suffer such losses in the future. The occurrence of any failure, interruptioncyber-attack or information security breach could result in potential liability to clients, reputational damage and the disruption of our operations, all of which could adversely affect our business, financial condition or results of operations.
We rely on other companies to provide key components of our business infrastructure.
Third parties provide key components of our business operations such as data processing, recording and monitoring transactions, online banking interfaces and services, Internet connections and network access. While we have selected these third party vendors carefully, we do not control their actions. Any problems caused by these third parties, including those resulting from disruptions in communication services provided by a vendor, failure of a vendor to handle current or higher volumes, cyber-attacks and security breaches at a vendor, failure of a vendor to provide services for any reason or poor performance of services, could

39


adversely affect our ability to deliver products and services to our customers and otherwise conduct our business. Financial or operational difficulties of a third party vendor could also hurt our operations if those difficulties interfere with the vendor's ability to serve us. Furthermore, our vendors could also be sources of operational and information security risk to us, including from breakdowns or failures of their own systems or capacity constraints. Replacing these third party vendors could damagealso create significant delay and expense. Accordingly, use of such third parties creates an unavoidable inherent risk to our reputation, result in a loss of customer business subject us to additional regulatory scrutiny, or expose us to civil litigation and possible financial liability.operations.
The costs and effects of litigation, investigations or similar matters involving us or other financial institutions or counterparties, or adverse facts and developments related thereto, could materially affect our business, operating results and financial condition.
We may be involved from time to time in a variety of litigation, investigations, inquiries or similar matters arising out of our business, including those described in Note 22 to the Consolidated Financial Statements in Part“Part I, Item 3 - Legal Proceedings” and "Part II - Item 88. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report. Synovus cannot predict the outcome of these or any other legal matters. For those legal matters where Synovus is able to estimate a range of reasonably possible losses, Synovus' management currently estimates the aggregate range of reasonably possible losses is from zero to $75 million. This estimated aggregate range is based upon information currently available to Synovus, and the actual losses could prove to be higher (or lower). As there are further developments in these legal matters, Synovus will reassess these matters and the estimated range of reasonably possible losses may change as a result of this assessment. In addition, in the future, we may need to record litigation reserves with respect to these matters. Further, regardless of how these matters proceed, it could divert our management's attention and other resources away from our business.
Our insurance may not cover all claims that may be asserted against it and indemnification rights to which we are entitled may not be honored, and any claims asserted against us, regardless of merit or eventual outcome, may harm our reputation. Should the ultimate judgments or settlements in any litigation or investigation significantly exceed our insurance coverage, they could have a material adverse effect on our business, financial condition and results of operations. In addition, premiums for insurance covering the financial and banking sectors are rising. We may not be able to obtain appropriate types or levels of insurance in the future, nor may we be able to obtain adequate replacement policies with acceptable terms or at historic rates, if at all.
We may be required to record goodwill impairment charges in the future.
Under GAAP, we are required to review the carrying amounts of our assets, including goodwill, to determine whether current events or circumstances warrant adjustments to those amounts. Goodwill is tested for impairment on an annual basis and as events occur or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. At December 31, 2012, the carrying value of goodwill was $24.4 million, consisting of goodwill associated with two financial management services reporting units. These determinations are based in part on our judgments regarding the cash flow potential of the reporting units, and involve projections that are inherently subject to change based on future events. “See “Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Goodwill" and “Part II, Item 8. Financial Statements and Supplementary Data - Note 8 - Goodwill” in this Report for further information. A significant negative change in the expected future cash flows, estimated fair value or any of the other assumptions used in evaluating goodwill may necessitate us taking charges in the future related to the impairment of our goodwill.
Our customers may pursue alternatives to bank deposits, which could affect our income and force us to rely on relatively more expensive sources of funding.
We may experience an outflow of deposits because customers seek investments with higher yields, including by banking with on-line banks that offer higher rates than traditional banks, prefer to do business with our competitors, or decide not to use banks to complete their financial transactions. Technology and other changes now allow parties to complete financial transactions without banks. This outflow of deposits could result in the loss of fee income, as well as the loss of client deposits and the income generated from those deposits. Furthermore, it could force us to rely more heavily on borrowings and other sources of funding to fund our business and meet withdrawal demands, thereby adversely affecting our net interest margin. We may also be forced, to rely more heavily on equity to fund our business, resulting in dilution of our existing shareholders.
Changes in the soundness of other financial institutions could adversely affect us.
Our ability to engage in routine funding transactions could be adversely affected by the actions and commercial soundness of other financial institutions. We have exposure to many different industries and counterparties, and we routinely execute transactions with a variety of counterparties in the financial services industry. As a result, defaults by, or even rumors or concerns about, one or more financial institutions with which we do business, or the financial services industry, generally have led to market-wide liquidity problems in the past and could do so in the future and could lead to losses or defaults by us or by other institutions. Many of these transactions expose us to credit risk in the event of default of our counterparty or client. In addition, our credit risk may be exacerbated when the collateral we hold cannot be sold at prices that are sufficient for us to recover the full amount of our exposure. Any such losses could materially and adversely affect our financial condition and results of operations.
We are named in several class action lawsuits and several related suits and inquiries, and if we are unable to resolve these matters favorably, then our business, operating results and financial condition would suffer.
We are named in several class action lawsuits and several related suits and inquiries including (1) a securities class action lawsuit alleging that misrepresentations or omissions in our securities filings artificially inflated our stock price in violation of the federal securities laws, (2) two derivative lawsuits based upon substantially the same allegations as the securities class action lawsuit, and (3) three separate class action lawsuits related to overdraft fees charged on debit cards. See “Part I. Item 3 - Legal Proceedings” and in Note 22 to the Consolidated Financial Statements in Part II - Item 8 in this Report. The plaintiffs in these lawsuits seek to recover damages in an unspecified amount and equitable and/or injunctive relief.
Synovus cannot predict the outcome of these or any other legal matters. For those legal matters where Synovus is able to estimate a range of reasonably possible losses. Synovus' management currently estimates the aggregate range of reasonably possible losses is from zero to $60 million. This estimated aggregate range is based upon information currently available to

3740


Synovus, and the actual losses could prove to be higher (or lower). As there are further developments in these legal matters, Synovus will continually reassess these matters and the estimated range of reasonably possible losses may change as a result of this assessment. In addition, in the future, we may need to record litigation reserves with respect to these matters. Further, regardless of how these matters proceed, it could divert our management's attention and other resources away from our business.
Our stock price has been and is likely to be volatile, and the value of your investment may decline.
The trading price of our Common Stock has been and is likely to be highly volatile and subject to wide fluctuations in price. The stock market in general, and the market for commercial banks and other financial services companies in particular, has experienced significant price and volume fluctuations that sometimes have been unrelated or disproportionate to the operating performance of those companies. These broad market and industry factors may seriously harm the market price of our Common Stock, regardless of our operating performance, and the value of your investment may decline. In addition, if the averageclosing price of our Common Stock is less than $1.00 over a consecutive 30 day trading period, we may become subject to delisting proceedings by the NYSE.
We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition.
Synovus Mortgage sells substantially all of the mortgage loans that it originates. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for any economic losses associated with the loan. In addition, the Dodd-Frank Act contains provisions designed to address perceived deficiencies in the residential mortgage loan origination and underwriting process, in part by creating new documentation requirements and underwriting criteria and increasing the potential liability of Synovus and Synovus Mortgage to their customers if Synovus and Synovus Mortgage fail to take steps to ensure and document that each borrower has the capacity and the ability to repay their loans.
To date, repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 20112012, Synovus Mortgage originated and sold approximately $6.24$7.11 billion of first lien GSE eligible mortgage loans and approximately $2.81$3.10 billion of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, was $6.7 million, $4.1 million, and $1.3 million, and $713 thousand for the years ended December 31, 2012, 2011 2010,, and 2009,2010, respectively. The total accrued liability related to mortgage repurchase claims was $5.2 million and $3.3 million and $0.7 million, at December 31, 20112012 and 2010,2011, respectively. We cannot assure you that.that in the current environment, Synovus Mortgage will not be required to repurchase substantially greater amounts of such mortgage loans, or make related indemnity payments to the purchasers of our mortgage loans. If the level of repurchases or indemnity demands becomes significant or Synovus Mortgage is alleged to be in non-compliance with the regulations under the Dodd-Frank Act, our results of operations may be adversely affected.
The Consumer Financial Protection Bureau, or CFPB, recently issued “ability-to-repay” and “qualified mortgage” rules that may have a negative impact on our loan origination process and foreclosure proceedings, which could adversely affect our business, operating results and financial condition.
The CFPB recently issued rules that are likely to impact our residential mortgage lending practices, and the residential mortgage market generally including rules that implement the “ability-to-repay” requirement and provide protection from liability for “qualified mortgages,” as required by the Dodd-Frank Act. The ability-to-repay rule, which will take effect on January 10, 2014, requires lenders to consider, among other things, income, employment status, assets, payment amounts, and credit history before approving a mortgage, and provides a compliance “safe harbor” for lenders that issue certain “qualified mortgages.” The rules define a “qualified mortgage” to have certain specified characteristics, and generally prohibit loans with negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years from being qualified mortgages. The rule also establishes general underwriting criteria for qualified mortgages, including that monthly payments be calculated based on the highest payment that will apply in the first five years of the loan and that the borrower have a total debt-to-income ratio that is less than or equal to 43 percent. While “qualified mortgages” will generally be afforded safe harbor status, a rebuttable presumption of compliance will attach to mortgages that also meet the definition of a “higher priced mortgage” (which are generally subprime loans).
Although the new “qualified mortgage” rules may provide better definition and more certainty regarding regulatory requirements, the rules may also increase our compliance burden and reduce our lending flexibility and discretion, which could negatively impact our ability to originate new loans and the cost of originating new loans. Any loans that we make outside of the “qualified mortgage” criteria could expose us to an increased risk of liability and reduce or delay our ability to foreclose on the underlying property. Additionally, qualified “higher priced mortgages” only provide a rebuttable presumption of compliance and thus may be more susceptible to challenges from borrowers. It is difficult to predict how the CFPB's “qualified mortgage” rules will impact us when they take effect, but any decreases in loan origination volume or increases in compliance and foreclosure costs could negatively affect our business, operating results and financial condition.



41


ITEM 1B. UNRESOLVED STAFF COMMENTS
NONE.

ITEM 2. PROPERTIES
We and our subsidiaries own or lease all of the real property and/or buildings in which we operate business. All of such buildings are in a good state of repair and are appropriately designed for and are suitable for the purposes for which they are used.
We and our subsidiaries own 295278 facilities encompassing approximately 2,556,2112,460,444 square feet and lease from third parties 8279 facilities encompassing approximately 830,107810,174 square feet. The owned and leased facilities are primarily comprised of office space from which we conduct our business. The following table provides additional information with respect to our leased facilities:
 

38


Table 6 - Properties   
Square Footage 
Number
of
Locations
 
Average
Square
Footage
Number of Locations Average Square Footage
Under 3,000 19
 1,783
18
 1,771
3,000 – 9,999 39
 5,046
38
 5,007
10,000 – 18,999 7
 13,251
7
 13,251
19,000 – 30,000 12
 23,975
10
 24,365
Over 30,000 5
 43,796
6
 41,937
   
See Note 21 of Notes to Consolidated"Part II - Item 8. Financial Statements in “Part II – Item 8”and Supplementary Data - Note 20 - Commitments and Contingencies" of this Report.Report for further information.

ITEM 3. LEGAL PROCEEDINGS
Synovus and its subsidiaries are subject to various legal proceedings and claims that arise in the ordinary course of its business. Additionally, in the ordinary course of business, Synovus and its subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. In the wake of the ongoing financial credit crisis that began in 2007, Synovus, like many other financial institutions, has become the target of numerous legal actions and other proceedings asserting claims for damages and related relief for losses resulting from this crisis. These actions include claims and counterclaims asserted by individual borrowers related to their loans and allegations of violations of state and federal laws and regulations relating to banking practices, including several purported putative class action matters. In addition to actual damages if Synovus does not prevail in any asserted legal action, credit-related litigation could result in additional write-downs or charge-offs of assets, which would adversely affect Synovus' results of operations during the period in which the write-down or charge-off occurred.

Based on our current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus' consolidated financial condition, operating results or cash flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations and financial condition.condition for any particular period. For additional information, see Note 22 - Legal Proceedings of Notes to Consolidated Financial Statements in “Part"Part II - Item 8”8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report, which Note is incorporated in this Item 3 by this reference.


ITEM 4. MINE SAFETY DISCLOSURES

NOT APPLICABLE.

3942

Table of Contents

Part II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER REPURCHASES OF EQUITY SECURITIES
Shares of our common stockCommon Stock are traded on the NYSE under the symbol “SNV.” On February 28, 2012,2013, the closing price per share of our common stockCommon Stock as quoted, at the end of regular trading, on the NYSE was $2.06.$2.54.
Market and Stock Price Information
Table 6below sets forth the high and low sales prices of our Common Stock during the years ended December 31, 20112012 and December 31, 20102011 as reported on the NYSE.
Table 6 – Stock Price Information
 
2011
 High   Low  
Quarter ended December 31, 2011 $1.68
 0.94
Quarter ended September 30, 2011 2.20
 1.07
Quarter ended June 30, 2011 2.77
 1.99
Quarter ended March 31, 2011 2.99
 2.37
2010    
Quarter ended December 31, 2010 $2.76
 1.94
Quarter ended September 30, 2010 2.81
 1.98
Quarter ended June 30, 2010 3.85
 2.45
Quarter ended March 31, 2010 3.92
 2.04
Table 7 – Stock Price Information
 

 High   Low  
2012    
Quarter ended December 31, 2012 $2.60
 2.07
Quarter ended September 30, 2012 2.51
 1.81
Quarter ended June 30, 2012 2.17
 1.67
Quarter ended March 31, 2012 2.22
 1.43
2011    
Quarter ended December 31, 2011 $1.68
 0.94
Quarter ended September 30, 2011 2.20
 1.07
Quarter ended June 30, 2011 2.77
 1.99
Quarter ended March 31, 2011 2.99
 2.37
As of February 16, 2012,14, 2013, there were 792,254,596787,353,704 shares of Synovus common stockCommon Stock issued and outstanding and 21,37120,252 shareholders of record of Synovus common stock,Common Stock, some of which are holders in nominee name for the benefit of a number of different shareholders.
Dividends
Table 7 below sets forth information regarding dividends declared during the years ended December 31, 20112012 and 20102011.
Table 7 – Dividends

  Date Paid  
Per
Share
Amount
Table 8 – Dividends

  Date Paid  
Per
Share
Amount
2012      
Quarter ended December 31, 2012  January 2, 2013  $0.0100
Quarter ended September 30, 2012  October 1, 2012  0.0100
Quarter ended June 30, 2012  July 2, 2012  0.0100
Quarter ended March 31, 2012  April 2, 2012  0.0100
  
2011            
Quarter ended December 31, 2011  January 3, 2012  $0.0100
  January 3, 2012  $0.0100
Quarter ended September 30, 2011  October 3, 2011  0.0100
  October 3, 2011  0.0100
Quarter ended June 30, 2011  July 1, 2011  0.0100
  July 1, 2011  0.0100
Quarter ended March 31, 2011  April 1, 2011  0.0100
  April 1, 2011  0.0100
  
2010      
Quarter ended December 31, 2011  January 3, 2011  $0.0100
Quarter ended September 30, 2011  October 1, 2010  0.0100
Quarter ended June 30, 2011  July 1, 2010  0.0100
Quarter ended March 31, 2011  April 1, 2010  0.0100

In addition to dividends paid on Synovus’ common stock,Common Stock, Synovus paid dividends of $48.4 million to the Treasury on its Series A Preferred Stock during each of 20112012 and 2010.2011. See “Part I – Item 1. Business – TARP Regulations – Capital Purchase Program” of this Report.Report for further information.

43

Table of Contents

Synovus has historically paid a quarterly cash dividend to the holders of its common stock.Common Stock. Management closely monitors trends and developments in credit quality, liquidity (including dividends from subsidiaries, which are expected to be significantly

40

Table of Contents

lower than those received in previous years), financial markets and other economic trends, as well as regulatory requirements regarding the payment of dividends, all of which impact Synovus' capital position, and will continue to periodically review dividend levels to determine if they are appropriate in light of these factors and the restrictions on payment of dividends described below. In the current environment, regulatory restrictions may limit Synovus' ability to continue to pay dividends. Synovus must inform and consult with the Federal Reserve Board prior to declaring and paying any future dividends on its common and preferred stock, and the Federal Reserve Board could decide at any time that paying any dividends could be an unsafe or unsound banking practice. In addition, Synovus must obtain the prior approval of the Banking Commissioner of the State of Georgia prior to increasing the quarterly cash dividend on Synovus' common stock above the current level of $0.01 per share. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends,” and “Part I - Item 1A. Risk Factors - We presently are subject to, and in the future may become subject to additional supervisory actions and/or enhanced regulation that could have a material negative effect on Synovus' business, operating flexibility, financial condition, and the value of Synovus' common stock,” and “We may be unable to pay dividends on our common stock” of this Report.
Under the laws of the State of Georgia, we, as a business corporation, may declare and pay dividends in cash or property unless the payment or declaration would be contrary to restrictions contained in our Articles of Incorporation, or unless, after payment of the dividend, we would not be able to pay our debts when they become due in the usual course of our business, or our total assets would be less than the sum of our total liabilities. In addition, we are also subject to federal regulatory capital requirements that effectively limit the amount of cash dividends, if any, that we may pay.
Synovus' ability to pay dividends is partially dependent upon dividends and distributions that it receives from Synovus Bank and its bank and non-banking subsidiaries, which are restricted by various regulations administered by federal and state bank regulatory authorities. DividendsSynovus did not receive any dividends from Synovus Bank during 2012 and 2011 and received significantly less in dividends from subsidiaries in 2009,during 2010 and 2011 were significantly lower than those received in previous years. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality and overall financial condition, and Synovus may not receive dividends from Synovus Bank in 2012.condition. See "Part I - Item 1 -1. Business - Supervision, Regulation and Other factorsFactors - Dividends."Dividends" of this Report for further information.
Under the Federal Reserve Board guidance reissued on February 24, 2009 the Federal Reserve may restrict our ability to pay dividends on any class of capital stock or any other Tier 1 capital instrument if we are not deemed to have a strong capital position. In addition, we may have to reduce or eliminate dividends if:
our net income available to shareholders for the past four quarters, net of dividends previously paid during that period, is not sufficient to fully fund the dividends; or
our prospective rate of earnings retention is not consistent with the holding company's capital needs and overall current and prospective financial condition; or
we will not meet, or are in danger of not meeting the minimum regulatory capital adequacy ratios.
On November 17, 2010, the Federal Reserve Board issued further guidance noting, among other things, that bank holding companies should consult with the Federal Reserve before taking any actions that could result in a diminished capital bases, including increasing dividends.
As a result of the memorandum of understandingMOU described in “Part I - Item 1A - Risk Factors - We presently are presently subject to, and in the future may become subject to, additional, supervisory actions and/orand enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock” inCommon Stock” of this Report, we are required to inform the Federal Reserve Board in advance of declaring or paying any future dividends, and the Federal Reserve Board could decide at any time that paying any common stockCommon Stock dividends could be an unsafe or unsound banking practice. In the current financial and economic environment, the Federal Reserve Board has indicated that bank holding companies should carefully review their dividend policy and has in some cases discouraged payment unless both asset quality and capital are very strong. In addition, pursuant to the terms of the Synovus Bank memorandum of understanding,MOU, Synovus Bank cannot pay any cash dividends without the approval of the FDIC and the Georgia Commissioner. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends,” and “Part I - Item 1A. Risk Factors - We presently are subject to, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock,” and “We may be unable to pay dividends on our Common Stock” of this Report. Additionally, Synovus is subject to contractual restrictions that limit its ability to pay dividends if there is an event of default under such contract. In addition, Synovus must seek the Federal Reserve's permission to increase the quarterly dividend on its common stockCommon Stock above $0.01 per common share. Synovus is presently subject to, and in the future may become subject to, additional supervisory actions and/or enhanced regulation that could have a material negative effect on business, operating flexibility, financial condition, and the value of Synovus common stock.Common Stock.
See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends, “Part" "Part I - Item 1A. Risk factors - We presently are subject to, and in the future may become subject to, additional supervisory actions and/orand enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock”Common Stock and “Part I - Item 1A. Risk Factors - We may be unable to pay dividends on our common stock and other securities”Common Stock of this Report for additional information regarding dividends on Synovus stock.

4144

Table of Contents

Stock Performance Graph
The following graph compares the yearly percentage change in cumulative shareholder return on Synovus stock with the cumulative total return of the Standard & Poor's 500 Index and the KBW Regional Bank Index for the last five fiscal years (assuming a $100 investment on December 31, 20062007 and reinvestment of all dividends).


 2006 2007 2008 2009 2010 2011
Synovus$100
 80.77
 67.19
 16.92
 22.12
 12.15
S&P 500100
 105.48
 66.93
 84.28
 96.78
 98.81
KBW Regional Bank$100
 78.43
 64.07
 49.76
 59.81
 56.69
Table 9 - Stock Performance
 2007 2008 2009 2010 2011 2012
Synovus$100
 83.19
 20.95
 27.39
 15.04
 26.56
Standard & Poor's 500 Index100
 63.45
 79.90
 91.74
 93.67
 108.55
KBW Regional Bank Index$100
 81.69
 63.45
 76.26
 72.28
 81.93
            
Issuer Purchases of Equity Securities
Synovus did not repurchase any shares of Synovus common stockCommon Stock during 20102011 or 2011.2012.

4245

Table of Contents




ITEM 6. SELECTED FINANCIAL DATA

Selected Financial Data

43

Table of Contents

 Years Ended December 31,
Table 10 - Selected Financial Data Years Ended December 31,
(in thousands, except per share data) 2011 2010 2009 2008 2007 2012 2011 2010 2009 2008
Income Statement                    
Total revenues(1)
 $1,188,021
 1,292,951
 1,406,913
 1,495,090
 1,519,606
 $1,128,941
 1,188,021
 1,292.951
 1,406,913
 1,495,089
Net interest income 924,154
 986,333
 1,010,310
 1,077,893
 1,148,948
 854,117
 924,154
 986,333
 1,010,310
 1,077,893
Provision for loan losses 418,795
 1,131,274
 1,805,599
 699,883
 170,208
 320,369
 418,795
 1,131,274
 1,805,599
 699,883
Non-interest income 338,874
 305,347
 410,670
 417,241
 371,638
 313,966
 338,874
 305,347
 410,670
 417,241
Non-interest income excluding investment securities (gains) losses, net(7)
 274,824
 263,867
 306,618
 396,603
 417,196
Non-interest expense 903,765
 1,009,576
 1,221,289
 1,456,057
 830,343
 816,237
 903,765
 1,009,576
 1,221,289
 1,456,057
(Loss) income from continuing operations, net of
income taxes
 (60,844) (834,019)
 (1,433,931)
 (580,376)
 337,969
Income (loss) from continuing operations, net of
income taxes
 830,209
 (60,844)
 (834,019)
 (1,433,931)
 (580,376)
Income from discontinued operations, net of income
taxes(2)
 
 43,162
 4,590
 5,650
 188,336
 
 
 43,162
 4,590
 5,650
Net (loss) income (60,844) (790,857)
 (1,429,341)
 (574,726)
 526,305
Net (loss) income attributable to non-controlling
interest
 (220) (179)
 2,364
 7,712
 
Net (loss) income attributable to controlling interest (60,624) (790,678)
 (1,431,705)
 (582,438)
 526,305
Dividends on and accretion of discount on preferred
stock
 58,088
 57,510
 56,966
 2,057
 
Net (loss) income attributable to common shareholders (118,712) (848,188)
 (1,488,671)
 (584,495)
 526,305
Net income (loss) 830,209
 (60,844)
 (790,857)
 (1,429,341)
 (574,726)
Net income (loss) attributable to non-controlling
interest
 
 (220)
 (179)
 2,364
 7,712
Net income (loss) available to controlling interest 830,209
 (60,624)
 (790,678)
 (1,431,705)
 (582,438)
Dividends and accretion of discount on Series A Preferred
Stock
 58,703
 58,088
 57,510
 56,966
 2,057
Net income (loss) available to common shareholders 771,506
 (118,712)
 (848,188)
 (1,488,671)
 (584,495)
                    
Per share data                    
Basic earnings (loss) per common share:          
Net (loss) income from continuing operations attributable to common shareholders (0.15) (1.30)
 (4.00)
 (1.79)
 1.03
Net (loss) income attributable to common shareholders (0.15) (1.24)
 (3.99)
 (1.77)
 1.61
Diluted earnings (loss) per common share:          
Net (loss) income from continuing operations attributable to common shareholders (0.15) (1.30)
 (4.00)
 (1.79)
 1.02
Net (loss) income attributable to common shareholders (0.15) (1.24)
 (3.99)
 (1.77)
 1.60
Cash dividends declared on common stock 0.04
 0.04
 0.04
 0.46
 0.82
Basic net income (loss) per common share:          
Net income (loss) from continuing operations available to common shareholders 0.98
 (0.15)
 (1.30)
 (4.00)
 (1.79)
Net income (loss) available to common shareholders 0.98
 (0.15)
 (1.24)
 (3.99)
 (1.77)
Diluted net income (loss) per common share:          
Net income (loss) from continuing operations available to common shareholders 0.85
 (0.15)
 (1.30)
 (4.00)
 (1.79)
Net income (loss) available to common shareholders 0.85
 (0.15)
 (1.24)
 (3.99)
 (1.77)
Cash dividends declared on Common Stock 0.04
 0.04
 0.04
 0.04
 0.46
Book value per common share(3)
 2.06
 2.29
 3.93
 8.68
 10.43
 2.99
 2.06
 2.29
 3.93
 8.68
Tangible book value per common share(7)
 2.95
 2.02
 2.25
 3.84
 8.50
                    
Balance Sheet                    
Investment securities available for sale 3,690,125
 3,440,268
 3,188,735
 3,770,022
 3,554,878
 2,981,112
 3,690,125
 3,440,268
 3,188,735
 3,770,022
Loans, net of deferred fees and costs 20,079,813
 21,585.763
 25,383,068
 27,920,177
 26,498,585
 19,541,690
 20,079,813
 21,585,763
 25,383,068
 27,920,177
Deposits 22,411,752
 24,500,304
 27,433,533
 28,617,179
 24,959,816
 21,057,044
 22,411,752
 24,500,304
 27,433,533
 28,617,179
Long-term debt 1,364,727
 1,808,161
 1,751,592
 2,107,173
 1,890,235
 1,726,455
 1,364,727
 1,808,161
 1,751,592
 2,107,173
Total shareholders’ equity 2,827,452
 2,997,918
 2,851,041
 3,787,158
 3,441,590
 3,569,431
 2,827,452
 2,997,918
 2,851,041
 3,787,158
Average total shareholders’ equity 2,907,339
 3,134.335
 3,285,014
 3,435,574
 3,935,910
 2,859,127
 2,907,339
 3,134,335
 3,285,014
 3,435,574
Average total assets 28,512,193
 31,966,180
 34,423,617
 34,052,014
 32,895,295
 26,369,321
 28,512,193
 31,966,180
 34,423,617
 34,052,014
                    
Performance ratios and other data                    
Return on average assets from continuing operations (0.21)% (2.61)
 (4.17)
 (1.70)
 1.03
Return on average assets (0.21) (2.47)
 (4.16)
 (1.71)
 1.60
 3.15% (0.21)
 (2.47)
 (4.16)
 (1.71)
Return on average equity from continuing operations (2.09) (26.61)
 (43.65)
 (16.89)
 8.59
Return on average equity (2.09) (25.23)
 (43.58)
 (16.95)
 13.37
 29.04
 (2.09)
 (25.23)
 (43.58)
 (16.95)
Net interest margin 3.51
 3.36
 3.19
 3.47
 3.97
 3.50
 3.51
 3.36
 3.19
 3.47
Dividend payout ratio(4)
 nm
 nm
 nm
 nm
 51.25
 4.71
 nm
 nm
 nm
 nm
Average shareholders’ equity to average assets 10.20
 9.81
 9.54
 10.09
 11.96
 10.84
 10.20
 9.81
 9.54
 10.09
Tangible common equity to risk-weighted assets ratio(5)
 8.60
 8.90
 7.03
 8.74
 9.19
 12.07
 8.60
 8.90
 7.03
 8.74
Tangible common equity to tangible assets ratio(5)
 6.81
 6.73
 5.74
 7.86
 8.90
Tangible common equity to tangible assets ratio(6)
 9.66
 6.81
 6.73
 5.74
 7.86
Earnings to fixed charges ratio 0.74x (1.48)x
 (2.17)x
 0.16x
 1.47x
 1.20x
 0.74x (1.48)x
 (2.17)x
 0.16x
Average common shares outstanding, basic 785,272
 685,186
 372,943
 329,319
 326,849
 786,466
 785,272
 685,186
 372,943
 329,319
Average common shares outstanding, diluted 785,272
 685,186
 372,943
 329,319
 329,863
 910,102
 785,272
 685,186
 372,943
 329,319
          
(1) 
Consists of net interest income and non-interest income, excluding investment securities gains (losses),(gains) losses, net.


4446

Table of Contents

(2) 
On December 31, 2007, Synovus completed the tax-free spin-off of its shares of TSYS common stock to Synovus shareholders. In accordance with the provisions of ASC 360-10-35, Accounting for the Impairment or Disposal of Long-lived Assets, and ASC 420-10-50, Exit or Disposal Cost Obligations, the historical consolidated results of operations and financial position of TSYS, as well as all costs recorded by Synovus associated with the spin-off of TSYS, are presented as discontinued operations. Discontinued operations for the year ended December 31, 2007 also include a $4.2 million after-tax gain related to the transfer of Synovus’ proprietary mutual funds to a non-affiliated third-party. Discontinued operations for the years ended December 31, 2010, 2009, 2008 and 20072008 include the revenues and expenses of Synovus’ merchant services business, the sale of which was completed on March 31, 2010. Additionally, discontinued operations for the year ended December 31, 2010 include a $42.4 million gain, after tax, on the sale of the merchant services business.

(3) 
Total shareholders’ equity less Series A Preferred Stock and prepaid common stock purchase contracts divided by common shares outstanding.

(4) 
Determined by dividing cash dividends declared per common share by diluted net income per share.

(5) 
The tangible common equity to risk-weighted assets ratio is a non-GAAP measure which is calculated as follows: (total shareholders’ equity minus preferred stock minus goodwill minus other intangible assets) divided by total risk-adjusted assets. See reconciliation"Part II - Item 7. Management's Discussion and Analysis of “Non-GAAPFinancial Condition and Results of Operations - Non-GAAP Financial Measures” inof this Report.Report for further information.

(6) 
The tangible common equity to tangible assets ratio is a non-GAAP measure which is calculated as follows: (total shareholders’ equity minus preferred stock minus goodwill minus other intangible assets) divided by (total assets minus goodwill minus other intangible assets). See reconciliation"Part II - Item 7. Management's Discussion and Analysis of “Non-GAAPFinancial Condition and Results of Operations - Non-GAAP Financial Measures” inof this Report.Report for further information.
(7)
See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.




ITEM 7.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS



Executive Summary
The following financial review provides a discussion of Synovus’Synovus' financial condition, changes in financial condition, and results of operations as well as a summary of Synovus’Synovus' critical accounting policies. This section should be read in conjunction with the audited consolidated financial statements and accompanying notes.



Economic Overview
Several key economic indicators were noted to have improved throughout the United States in 2012 and further improvement is expected in 2013, including unemployment, housing prices, consumer confidence, and consumer spending. Synovus expects the second half of 2013 to positively outpace the first half of 2013 for some or all of these metrics.
The overall improvementunemployment rate is projected to improve at a slow pace. Businesses are likely to invest and hire more when the resolution to the fiscal cliff and the length of the U.S. economy appears to have gained momentum during the fourth quartersequester is determined. The perceptions of 2011, building on moderate improvementan extended United States recession are more diminished than in prior years; therefore, both national and international interest in investment in the third quarter of 2011. The initial stages of economic recovery emergedsoutheastern United States is expected to increase during the latter half of 2010, but softened during the first and second quarters of 2011 in response2013, leading to a series of global events, including the earthquake and tsunami in Japan, geo-political unrest in the Middle East, the mid-year elevation in energy costs, continued concerns over the debt of certain European nations, and the U.S. congressional battle over raising the U.S. debt ceiling. The economic progress achieved in the latter half of 2011 is anchored in an improved job market and indications that the housing market may be stabilizing. Additionally, consumer spending and consumer confidence strengthened during the fourth quarter of 2011. Certain European nations continue to wrestle with debt and budget deficit issues. There is a concern of the potential impact on the global economies beyond Europe if the European Central Bank and eurozone nations are unable to implement appropriate changes and solutions. The ultimate outcome; however, cannot presently be determined. Furthermore, there can be no guarantee that the domestic economy will continue to improve.
The improvement in economic measures during 2011 has been positive in the aggregate, but progress during the year has been uneven at times with mixed messages in many economic measures. Inflation remains subdued; however, energy prices continue to show volatility. The Federal Reserve's commitment to hold interest rates stabledemand for the next two years appears to be an indication that it is more concerned with sustaining recovery than the risk of inflation. Long-term interestworkers. National unemployment rates have fallen significantly in response to the Federal Reserve Bank's aggressive easing of monetary policy, with 10-year Treasury yields near 2% and fixed mortgage interest rates falling to record lows below 4%. Residential mortgage foreclosure and delinquency rates have declineddecreased over the past year, but remain at elevated levels compared to historical periods.
The Census Bureau reports new residential construction increased from 589,000 units in September 2011 to 679,000 units in December 2011 as compared to a December 2010 rate of 630,000 units. In the South, residential units in December increased by 17.0% from September and increased 31.1% from a year ago. Mortgage rates continue to remain at record lows, due at least in part to Federal Reserve Bank efforts to lower long-term interest rates to stimulate the economy. The supply of new homes decreased from 6.9 months in December 2010 to 6.1 months in December 2011 and the median sales price increased 1.8% from $221,800 in 2010 to $225,800 in 2011. In the South, new homes sold decreased from approximately 173,000 in 2010 to approximately 166,000 in 2011, and the median price increased from approximately $197,000 to approximately $210,000. Sales of existing single-family homes increased 1.7% from 4.2 million in 2010 to 4.3 million in 2011. Distressed sales (foreclosures and short sales) accounted for approximately 32% of sales in December 2011 as compared to approximately 36% in December 2010. The national median existing-home price for all housing types was approximately $165,000 in December 2011, which is 2.5% below the December 2010 median. Existing housing inventory at the end of December 2011 dropped to 2.4 million existing homes available

45


for sale, representing a 6.2 month supply at the current sales pace, down from a 7.2 month supply in November 2011. Existing housing inventory peaked at 4.0 million in July 2007, and December 2011 represents the lowest level since March 2005 when there were 2.3 million homes on the market.
The Bureau of Economic Analysis' advance estimate released in January of 2012 indicates that real GDP increased at an annual rate of 2.8% in the fourth quarter of 2011, as compared to 1.8% in the third quarter of 2011, 1.3% in the second quarter of 2011, 0.4% in the first quarter of 2011, and 2.3% in the fourth quarter of 2010. The National Bureau of Economic Research (NBER) determined that the most recent recession began in December 2007 and ended in June 2009. During 2010, the economy returned to an expansionary phase marked by a relatively slow recovery, but the rate of expansion softened substantially during the first and second quarters of 2011 and strengthened during the third and fourth quarters of 2011.
The Southeastern U.S. economy has continued to improve, but at a very moderate pace during the fourth quarter of 2011 as compared to the U.S. economy as a whole. The labor force in Synovus' five state footprint grew by approximately 85,000 jobs in 2011 as compared to an increase of approximately 91,000 during 2010. The unemployment rate in Synovus' five state Southeastern footprint was 10.9% in December 2010, decreased to 10.3% in March 2011, remained near 10.3% for most of the second and third quarters of 2011, and decreased to 9.5% in December 2011.three years. The national unemployment rate whichat December 31, 2010 was 9.4%9.3%, 8.5% at December 31, 2011 and 7.8% at December 31, 2012. Within the Synovus five state footprint, unemployment rates are higher than the national average. As of December 31, 2012, the unemployment rate was 8.6%, 8.0% and 8.4% in December 2010, fellGeorgia, Florida and South Carolina, respectively.
One of the largest industries in Georgia, real estate, creates additional sensitivities to 8.8%Synovus during movements in March 2011, but remained near 9.1% duringhousing prices. The housing prices in Synovus' markets are now considered to be more comparable with those throughout the secondcountry. Additionally, there has been a recent marked increase in the request for building permits, privately-owned housing starts, and third quarters of 2011, and decreased to 8.5% in December 2011. The unemployment ratesprivately-owned housing completions. Nevertheless, several markets within Synovus' footprint increasedcontinue to elevated levelssuffer from previous overbuilding and speculative building. These markets continue to be a focus of Synovus and we continue to work to reduce our exposure in recent years duethose markets. Occupancy rates in income-producing properties continue to be lower than desired, and Synovus expects those vacancy rates to decline at a combinationslow pace.
Consumer reaction to the expiration of the collapsepayroll tax cuts and fiscal cliff uncertainties was less negative than expected, as indicated by various consumer confidence indexes from early 2013. Consumers showed more confidence and optimism about the current business and labor markets, the conditions of the real estate market over recent yearscapital markets, and the short-term outlook for the economy. These sentiments are tempered by lower spending by consumers, even as the Federal Reserve maintains record low interest rates. Many banks have seen core deposits rise and lending demand decrease while uncertainty still exists within the United States economy. The number of rural population centers which tend, on average,bank failures continued to experience generally higher rates of unemployment than the national averagedecrease during all economic phases. Unemployment rates showed meaningful improvement during 2011, particularly during the fourth quarter of 2011.
The Mortgage Bankers Association reported that the percentage of mortgage loans2012, with 51 bank failures in the process of foreclosure to total mortgage loans was 4.43% during the third quarter of 2011, unchanged from the second quarter of 2011, reflecting a decrease from 4.52% in the first quarter of 2011 and an increase of four basis points from 4.39% in the fourth quarter of 2010. During the third quarter of 2011, the thirty day delinquency rate reached its lowest level since the second quarter of 2007, a sign that new mortgage delinquencies have slowed. The delinquency rate for one-to-four-unit residential property mortgage loans decreased to 7.99% of all loans outstanding as of the end of the third quarter of 2011. This was a decrease of 45 basis points from the second quarter and a decrease of 144 basis points from the third quarter of 2010.
The Institute of Supply Management's indices for manufacturing and non-manufacturing increased during the fourth quarter of 2011. The manufacturing index was 53.1 for December 2011, up from 51.6 in September 2011, and the non-manufacturing index was 53.0, up from 52.6 in September 2011. Institute of Supply Management indices above 50 are an indication of economic expansion. Additionally, consumer confidence strengthened in the fourth quarter of 2011. The consumer confidence index was 64.8 in December 2011, as2012 compared to 46.4 for September 2011 and 58.592 in June 2011.
As a result of the economic downturn, consumer saving and debt reduction have increased steadily over the past four years while consumer spending has reflected restraint and uncertainty. There are many components to a sustainable economic recovery, including improved consumer spending, a stable housing market, expansion of employment, and a low level of inflation. Stable energy costs and governmental support through sound monetary and fiscal policy are also key contributors. On the whole, economic conditions are currently positive, but the recovery to pre-downturn levels is expected to continue at a slower and more uneven pace than historical periods of recovery.
As the recession began to emerge in 2007, residential mortgage foreclosures began to escalate and real estate values began to decline. These factors expanded as the U.S. economy reached a confirmed recessionary trend and significantly impacted the performance of Synovus' residential construction and real estate and land acquisition loan portfolios. Other segments of Synovus' commercial loan portfolio were impacted as well, particularly in industries that were adversely impacted by the changes in commercial real estate and residential development. As a result, Synovus experienced significant increases in its credit costs, elevated levels of loan charge-offs, non-performing asset inflows, significant losses on distressed asset dispositions, and further valuation adjustments on existing non-performing assets. Synovus' loan portfolio contracted during this period due to loan charge-offs, distressed asset sales, and weak demand for new loans. As the economy transitioned into recovery during the second half of 2010, certain segments of the economy began to stabilize, yet the supply of low cost housing due to cumulative foreclosures and distressed sales continued to exceed demand. While the housing market has lagged behind the general economic recovery to date as a whole, the decline in residential real estate prices has begun to stabilize in certain areas of the U.S. Though still at elevated levels as compared to historical periods, Synovus' rate of non-performing asset inflows has declined, total credit costs have decreased, and loan charge-offs have declined as the economy moved into a period of recovery.
Bank failures reached elevated levels over the past few years, particularly in Synovus' Southeastern market. During 2011 the national trend improved significantly as bank failures decreased approximately 41% to 92. However, almost half of the 2011 failures occurred in Synovus' five-state footprint, with 23 in Georgia, 13 in Florida, three in South Carolina and two in Alabama.

46


. The total number of failuresfailed banks in Synovus' five state footprint declined from 55 in 2010 to 41 in 2011 to 24 in 2012.
Mortgage Loan Repurchase Obligations and Foreclosure Practices

Since 2010, financial institutions have experienced a dramatic increase in the number
47

Table of mortgage loan repurchase demands they received, including from government-sponsored entities, mortgage insurers, and other purchasers of residential mortgage-backed securitizations, due to findings of mortgage fraud and underwriting deficiencies in the mortgage origination process, and misrepresentations in the packaging of mortgages by certain mortgage lenders. Also since 2010, foreclosure practices of financial institutions nationwide have come under scrutiny due to the discovery of fraudulent documentation and questionable residential foreclosure procedures of certain financial institutions. To date, Synovus has experienced minimal repurchase activity in its consumer mortgage lending operations. Additionally, foreclosure activity in the home equity and consumer mortgage loan portfolios has been low. See "Mortgage Banking" in this Report for further discussion of Synovus' experience with residential mortgage repurchase obligations and foreclosure activity in its home equity and consumer mortgage loan portfolios.Contents


Overview of 20112012 Financial Results
ForOn January 22, 2013, Synovus reported results of operations for the three and twelve months ended December 31, 2012. Synovus reported net income available to common shareholders of $775.0 million, or $0.85 per diluted common share for the year ended December 31, 20112012, Synovus reportedas compared to a net loss attributable to common shareholders of $118.7 million, or $0.15 per common share, as compared to $848.2 million0.15, or $1.24 per common share, for the year ended December 31, 20102011. The accompanying consolidated statement of operations for the year ended December 31, 2012 reflects a $3.5 million reduction in the income tax benefit for the three and twelve months ended December 31, 2012, as compared to the previously reported results on January 22, 2013. Accordingly, net income available to common shareholders for the year ended December 31, 2012 was $771.5 million, or $0.85 per diluted common share.
The improved2012 results arewere impacted by an income tax benefit of $798.7 million, which was primarily due to a $761.6the $802.8 million decline in credit costs (provision for loan losses, losses on foreclosed real estate, and other credit costs) which was partially offset by income from discontinued operations of $43.2 million reported in 2010. The 2011 results include $75.0 million in net investment securities gains whiletax benefit recognized upon the 2010 results include a $69.5 million pre-tax gain from the salereversal of the merchant services business.
Although credit costs, charge-offs, and non-performingdeferred tax asset levels remain elevated, most credit quality measures have continued to show improvement during 2011. Total provision for loan lossesvaluation allowance. The reversal of the valuation allowance also drove the $0.93 increase in 2011 was $418.8 million, a $712.5 million or 63.0% improvement from 2010. Net charge-offs declined $785.6 million, from $1.37 billion in 2010tangible book value per common share to $585.8 million in 2011. Non-performing assets declined 12.7% from $1.28 billion2.95 at December 31, 2010 to $1.12 billion at December 31, 20112012.
TheTotal credit costs continued to decline in2012 and drove the improvement in the results for the year. Total credit costs (consisting primarily of provision for loan losses and foreclosed real estate expense) were $432.6 million in 2012, a $135.5 million or 23.8% decline from 20102011. The decline in credit costs is primarily due to continued improvement in credit quality trends during 20112012 including reduced net charge-offs, NPL inflows, andnet charge-offs, special mention, and accruing substandard loans as well as continued migrationloans.
During 2012, Synovus completed sales of distressed assets with a total carrying value of approximately $918.8 million, compared to approximately $702.5 million in 2011. The 2012 sales included $545.5 million of distressed assets sold resulting in pre-tax charges of approximately $157 million in the mixfourth quarter of 2012, which primarily consisted of a bulk sale of distressed assets. The distressed asset sales in 2012 primarily drove the loan portfolio to reduced levelsacceleration in credit quality improvement at December 31, 2012. Non-performing assets ended the year at $703.1 million, down $414.3 million or 37.1% from December 31, 2011. Synovus Bank's classified assets ended the year at $1.35 billion (or 38.07% of higher credit risk loan types.
WhileTier I Capital plus the provisionallowance for loan losses and loan charge-offs in 2011 declined from 2010 levels, these amounts continued to remain elevated when compared to historical levels. The elevated level of the provision for loan losses and loan charge-offs in 2011 was primarily driven by commercial credits, particularly in the commercial real estate segment. The provision for loan losses attributable to the commercial real estate portfolio was $253.9losses), an $830.5 million or 60.6% of the total expense for the year, while net charge-offs attributable to this portfolio were $358.7 million, or 61.2% of the total net charge-offs for the year. The provision for loan losses attributable to the commercial and industrial portfolio was $119.8 million, or 28.6% of the total expense for the year, while charge-offs attributable to this portfolio were $156.9 million, or 26.8% of total charge-offs.38.1% decline from December 31, 2011.
Pre-tax, pre-credit costs income (which excludes provision for loan losses, other credit costs, securities gains and losses, and certain other items) was $470.7$436.7 million for 2011,in 2012, down $9.57.2% or $34.0 million from $480.2 million for 2010. See reconciliation of “Non-GAAP Financial Measures” in this Report.2011. The decrease in pre-tax, pre-credit costs income was primarily due to lowerdriven by a $70.0 million or 7.6% decrease in net interest income resulting mainly from lower loan balances, as well as lower non-interest income. These items were partially offset by loweran $11.0 million or 4.2% increase in non-interest expense. The net interest margin increased 15 basis points to 3.51% for 2011 compared to 3.36% for 2010. The improvement in the net interest margin was due toincome and a 31 basis point$25.1 million or 3.5% decrease in the effective cost of funds, partially offset by a 16 basis pointcore expenses. The decrease in core expenses reflects the yield on earning assets.impact of efficiency initiatives implemented during 2012 and 2011, including those announced in early 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.
Total loans were $20.08 billionended the year at December 31, 2011$19.54 billion, a 7.0% decline$538.1 million or 2.7% decrease from year-end 2010.a year ago. The decline in loan balances was driven by sales of distressed loans, charge-offs, and transfers to ORE. Additionally, loan paydowns exceeded new and existing loan fundings by approximately $370 million. Positive momentum inExcluding the loan pipeline during the second halfimpact of 2011, along with reductions intransfers to loans held-for-sale, charge-offs, and loan sales, contributedforeclosures, total loans increased $588.8 million in 2012 compared to the stabilizationa $370.9 million decline in 2011. See "Part II - Item 7. Management's Discussion and Analysis of loan balances during the fourth quarterFinancial Condition and Results of 2011.Operations - Non-GAAP Financial Measures" of this Report for further information.
Total deposits decreased by $2.09$1.35 billion since year-end 2010.2011. The decrease was driven by a $1.37 billion$690.4 million decline in brokered deposit accounts,deposits and a $1.01 billion decline in non-brokered time deposits, as Synovus continued to reduce its dependence onutilization of funding from these productssources through planned reductions during 2011, and a $1.32 billion decline in non-brokered time deposits.2012. These declines were offset in part by growth in non-interest bearing demand deposit accounts of $1.07 billion.$298.7 million. At December 31, 20112012, brokered deposits represented 8.0%5.2% of Synovus’ total deposits compared to 12.9%8.0% at December 31, 20102011.

47

Table of Contents

Total shareholders’ equity decreasedincreased by $170.5$742.0 million to $2.83$3.57 billion at year-end 2011.2012. The 2012 financial results position Synovus continuesfor the repayment of TARP to actively monitor its capital position as well as economic conditions, evolving industry capital standards,the U.S. Treasury under the CPP, no later than the end of 2013, subject to regulatory approval.  Management currently expects that this transaction will be funded primarily by Parent Company cash, dividends from Synovus Bank (subject to regulatory approval), and changes in regulatory standardsa combination of Parent Company debt and/or equity issuance. See "Part II - Item 7. Management's Discussion and requirements. Analysis of Financial Condition and Results of Operations - Capital Resources" of this Report for further discussion regarding Synovus' Series A Preferred Stock and related repayment of TARP. 
As part of its ongoing management of capital, Synovus will continue to monitor its capital position and identify, consider, and pursue additional strategiesstrategic initiatives to bolster its capital position as deemed necessary.necessary, including strategies in connection with the Company's repayment of TARP and strategies that may be required to meet the requirements of Basel III and other regulatory initiatives regarding capital.


48

Table of Contents

Consolidated Financial Performance SummaryHighlights
A summary of Synovus’ financial performance for the years ended December 31, 20112012 and 20102011, is set forth in the table below.
Table 8 - Financial Performance Summary

  
 Years Ended December 31,
Table 11 - Consolidated Financial Highlights

  
Years Ended December 31,
(dollars in thousands, except per share data) 2011 2010 Change 2012 2011 Change
Net Interest income $924,154
 986,333
 (6.3)%
Net interest income $854,117
 924,154
 (7.6)%
Provision for loan losses 418,795
 1,131,274
 (63.0) 320,369
 418,795
 (23.5)
Non-interest income 338,874
 305,347
 11.0
 313,966
 338,874
 (7.4)
Non-interest expense 903,765
 1,009,576
 (10.5) 816,237
 903,765
 (9.7)
Core Expenses (1)
 717,371
 812,704
 (11.7)
Loss from continuing operations before income taxes (59,532) (849,170) (93.0)
Core expenses (1)
 692,271
 717,371
 (3.5)
Income (loss) before income taxes 31,477
 (59,532) nm
Pre-tax, pre-credit costs income (1)
 470,650
 480,247
 (2.0) 436,670
 470,650
 (7.2)
Loss from continuing operations (60,844) (834,019) (92.7)
Net loss attributable to controlling interest (60,624) (790,678) (92.3)
Diluted loss per common share:     

Loss from continuing operations attributable to common shareholders $(0.15) (1.30) (88.5)
Net loss attributable to common shareholders (0.15) (1.24) (87.9)
Net income (loss) available to controlling interest 830,209
 (60,624) nm
Net income (loss) available to common shareholders 771,506
 (118,712) nm
Net income (loss) available to common shareholders, basic 0.98
 (0.15) nm
Net income (loss) available to common shareholders, diluted $0.85
 (0.15) nm
            
 December 31, December 31,
 2011 2010 Change 2012 2011 Change
Loans, net of deferred fees and costs $20,079,813
 21,585,763
 (7.0)% $19,541,690
 20,079,813
 (2.7)%
Total deposits 22,411,752
 24,500,304
 (8.5) 21,057,044
 22,411,752
 (6.0)
Core deposits (1)
 20,628,578
 21,347,955
 (3.4) 19,964,295
 20,628,578
 (3.2)
Core deposits excluding time deposits (1)
 16,037,414
 15,436,805
 3.9
 16,380,991
 16,037,414
 2.1
            
Net interest margin 3.51% 3.36
 15 bp 3.50% 3.51
 (1) bp
Non-performing assets ratio 5.50
 5.83
 (33) 3.57
 5.50
 (193)
Past dues over 90 days 0.07
 0.08
 (1) 0.03
 0.07
 (4)
Net charge-off ratio 2.84
 5.82
 (298) 2.45
 2.84
 (39)
            
Tier 1 capital $2,780,774
 2,909,912
 (4.4)% $2,832,244
 2,780,774
 1.9 %
Tier 1 common equity 1,824,493
 1,962,529
 (7.0) 1,865,662
 1,824,493
 2.3
Total risk-based capital 3,544,089
 3,742,599
 (5.3) 3,460,998
 3,544,089
 (2.3)
Tier 1 capital ratio 12.94% 12.79
 15 bp 13.24% 12.94
 30 bp
Tier 1 common equity ratio 8.49
 8.63
 (14) 8.72
 8.49
 23
Total risk-based capital ratio 16.49
 16.45
 4
 16.18
 16.49
 (31)
Total shareholders’ equity to total assets ratio (2)
 10.41
 9.96
 45
 13.34
 10.41
 293
Tangible common equity to tangible assets ratio (1)
 6.81
 6.73
 8
 9.66
 6.81
 285
Tangible common equity to risk-weighted assets ratio (1)
 8.60
 8.90
 (30) 12.07
 8.60
 347
Tangible book value per common share (1)(3) (4)
 2.02
 2.25
 (10.2)% $2.95
 2.02
 46.0 %
      
(1) 
See reconciliation"Part II - Item 7. Management's Discussion and Analysis of “Non-GAAPFinancial Condition and Results of Operations - Non-GAAP Financial Measures” inof this Report.Report for further information.
(2) 
Total shareholders’ equity divided by total assets.
(3) 
Excludes the carrying value of goodwill and other intangible assets from common equity and total assets.
(4) 
Equity and common shares exclude impact of unexercised tangible equity units (tMEDS).



4849

Table of Contents


Critical Accounting Policies
The accounting and financial reporting policies of Synovus conform to GAAP and to general practices within the banking and financial services industries. Synovus has identified certain of its accounting policies as “critical accounting policies.” In determining which accounting policies are critical in nature, Synovus has identified the policies that require significant judgment or involve complex estimates. It is management's practice to discuss critical accounting policies with the Board of Directors' Audit Committee, including the development, selection, implementation and disclosure of the critical accounting policies. The application of these policies has a significant impact on Synovus’ consolidated financial statements. Synovus’ financial results could differ significantly if different judgments or estimates are applied in the application of these policies.
Allowance for Loan Losses
NotesSynovus’ notes to consolidated financial statements 1 and 7 to Synovus’ consolidated financial statements contain a discussion of the allowance for loan losses. The allowance for loan losses at December 31, 2011was $536.5 million, compared to $703.5373.4 million at December 31, 20102012, compared to $536.5 million at December 31, 2011.
The allowance for loan losses is a significant estimate and is regularly evaluated by Synovus, including the Credit Risk Committee, for accuracy and consistency between the changes in the allowance for loan losses with the credit trends and credit events in the loan portfolio. The allowance for loan losses is determined based on an analysis, which assesses the inherent risk for probable loss within the loan portfolio. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in the event of loan defaults, qualitative loss factors, management’s plans, if any, for disposition of certain loans, as well as other qualitative considerations. In determining an adequate allowance for loan losses, management makes numerous assumptions, estimates, and assessments, which are inherently subjective. The use of different estimates or assumptions could have a significant impact on provisionsthe provision for loan losses, allowance for loan losses, non-performing loans, loan charge-offs, financial condition or results of operations. See "Part II - Item 8. Financial Statements and other credit metrics. Please refer to Supplementary Data - Note 1 - Summary of Significant Accounting Policies to the consolidated financial statementsPolicies" of this Report for an expanded discussion of the Company'sSynovus' methodologies, qualitative considerations, and key assumptions.
Deferred Taxes and Valuation Allowance
ASC 740-30-25 provides accounting guidance for determining when a company is required to record a valuation allowance on its deferred tax assets. A valuation allowance is required for deferred tax assets if, based on available evidence, it is more likely than not that all or some portion of the asset may not be realized due to the inability to generate sufficient taxable income in the period and/or of the character necessary to utilize the benefit of the deferred tax asset. In making this assessment, all sources of taxable income available to realize the deferred tax asset are considered, including taxable income in prior carryback years, future reversals of existing temporary differences, tax planning strategies, and future taxable income exclusive of reversing temporary differences and carryforwards. The predictability that future taxable income, exclusive of reversing temporary differences, will occur is the most subjective of these four sources. The presence of cumulative losses in recent years is considered negative evidence, making it difficult for a company to rely on future taxable income, exclusive of reversing temporary differences and carryforwards, as a reliable source of taxable income to realize a deferred tax asset. Judgment is a critical element in making this assessment. Changes in the valuation allowance that result from changes in circumstances that cause a change in judgment about the realization of deferred tax assets in future years are recorded through income tax expense.
Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. At December 31, 2012, the Company is in a three-year cumulative loss position, which represents negative evidence. However, based on the weight of all the positive and negative evidence at December 31, 2012, management concluded that it was more likely than not that $806.4 million of the net deferred tax assets will be realized based upon future taxable income and therefore, reversed $802.8 million of the valuation allowance at December 31, 2012. The valuation allowance of $18.7 million at December 31, 2012, is related to specific state income tax credits and the benefit of specific state NOL carryforwards that have various expiration dates through the tax year 2018 and are expected to expire before they can be utilized. The reversal of the valuation allowance resulted in an income tax benefit of $802.8 million, or $0.88 per diluted common share, for the year ended December 31, 2012, and an increase in tangible book value per common share of $1.02.
The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. Management's conclusion at December 31, 2012 that it is more likely than not that the net deferred tax assets of $806.4 million will be realized is based upon management's estimate of future taxable income. Management's estimate of future taxable income is based on internal projections which consider historical performance, various internal estimates and assumptions, as well as certain external data all of which management believes to be reasonable although inherently subject to significant judgment. If actual results differ significantly from the current estimates of future taxable income, the valuation allowance may need to be

50


increased for some or all of the Company's deferred tax asset. Such an increase to the deferred tax asset valuation allowance could have a material adverse effect on our financial condition and results of operations.
Other Real Estate
Other real estate consistingconsists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans,loans. At foreclosure, ORE is reportedrecorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, determined on the basisby review of current appraisals, as well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. Management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuationthe latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management’smanagement's plans for disposition, which could result in adjustments to the collateral value estimates indicated in the appraisals.disposition. Significant judgments and complex estimates are required in estimating the fair value of other real estate, and the period of time within which such estimates can be considered current is significantly shortened during periods of market volatility. In response to market conditions and other economic factors, management may utilize liquidation sales as part of its distressed asset disposition strategy. As a result of the significant judgments required in estimating fair value and the variables involved in different methods of disposition, the net proceeds realized from sales transactions could differ significantly from appraisals, comparable sales, and other estimates used to determine the fair value of other real estate. Management reviews the fair value of other real estate each quarter and adjusts the values as appropriate.
Deferred Tax Assets Valuation Allowance
ASC 740-30-25 provides accounting guidance for determining when a company is required to record a valuation allowance on its deferred tax assets. A valuation allowance is required for deferred tax assets if, based on available evidence, it is more likely than not that all or some portion of the asset may not be realized due to the inability to generate sufficient taxable income in the period and/or of the character necessary to utilize the benefit of the deferred tax asset. In making this assessment, all sources of taxable income available to realize the deferred tax asset are considered, including taxable income in prior carry-back years, future reversals of existing temporary differences, tax planning strategies, and future taxable income exclusive of reversing temporary differences and carry-forwards. The predictability that future taxable income, exclusive of reversing temporary differences, will occur is the most subjective of these four sources. The presence of cumulative losses in recent years is considered significant negative evidence, making it difficult for a company to rely on future taxable income, exclusive of reversing temporary differences and carry-forwards, as a reliable source of taxable income to realize a deferred tax asset. Judgment is a critical element in making this assessment. Changes in the valuation allowance that result from favorable changes in those circumstances that cause a change in judgment about the realization of deferred tax assets in future years are recorded through income tax expense.
In assessing the need for a valuation allowance, Synovus considered all available evidence about the realization of DTAs, both positive and negative, that could be objectively verified. Synovus' positive evidence considered in support of its use of

49


forecasted future earnings as a source of realizing DTAs was insufficient to overcome the negative evidence associated with its pre-tax cumulative loss position. The total valuation allowance on deferred income tax assets was $821.4 million at December 31, 2011.
Reversal of the DTA valuation allowance balance is subject to considerable judgment. However, Synovus expects to reverse substantially all (or approximately $800.4 million of the current balance of $821.4 million) of the DTA valuation allowance once it has demonstrated a sustainable return to profitability and experienced consecutive profitable quarters coupled with a forecast of sufficient continuing profitability. This reversal could occur as a single event or over a period of time depending upon the level of forecasted taxable income, the degree of probability related to realizing the forecasted taxable income, and the estimated risk related to credit quality.In that event, there will remain limitations on the ability to include the deferred tax assets for regulatory capital purposes. Pursuant to regulatory requirements, as taxes paid in carryback periods are exhausted, financial institutions must deduct from Tier I capital the greater of (1) the amount by which net deferred tax assets exceed what they would expect to realize within one year or (2) the amount by which the net deferred tax assets exceeds 10% of Tier I capital.
Fair Value Measurements
Synovus reviews assets and liabilities that are either required or elected to be carried, reported, or disclosed at fair value; and determines the valuation of these instruments in accordance with FASB ASC Topic 820, Fair Value Measurements. We assessSynovus assesses the fair value measurements of each instrument on a periodic basis, but no less than quarterly.
These fair value measurements consider the guidance in ASC 820, which provides a three-level framework for determining the appropriate fair value for a particular asset or liability. These levels require consideration of information, such as observable market prices, reported trades, broker quotes, various modeling techniques, including, in some cases, unobservable inputs.
The CompanySynovus selects the most appropriate technique for determining the fair value of the asset or liability. The various techniques described by ASC 820 require significant judgment, and results could vary materially, depending on the valuation method selected.
Fair value is measured either on a recurring basis, in which the fair value is the primary measure of accounting;accounting, or on a non-recurring basis, to measure items for potential impairment, or for disclosure purposes.
Assets and liabilities measured underclassified as Level 3 ofin the fair value hierarchy are typically thosegenerally less liquid and estimating their value requires inputs that represent havingare unobservable and require the application of significant judgment on behalf of management in order to determine the least degreeappropriate fair value of liquidity.each of these instruments. As of December 31, 20112012, the CompanySynovus reported $29.9$33.9 million of assets (or 0.1% of total assets) of assets classified underas Level 3, of which $21.430.7 million represented Private Equity Investments. Asprivate equity investments. Also, as of December 31, 20112012, the CompanySynovus reported $9.13.0 million of liabilities (or 0.04%0.1% of total liabilities) of liabilities classified as Level 3 under ASC 820.
See also "Part II - Item 8. Financial Statements and Supplementary Data - Note 1716 - Fair Value Accounting to the consolidated financial statementsAccounting" of this Report for a further discussion of the Company'sSynovus' use of the various fair value methodologies and the types of assets and liabilities in which fair value accounting is applied.
Asset Impairment
Discussion of Financial Condition and Results of Operations
Long-lived AssetsInvestment Securities Available for Sale
The investment securities portfolio consists principally of debt securities classified as available for sale. Investment securities available for sale provide Synovus with a source of liquidity and Other Intangibles
Synovus reviews long-lived assets, such as propertya relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and equipmentdeposit portfolios. See Table 13 for maturity and other intangibles subject to amortization, including core deposit premiums, for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparisonaverage yield information of the carrying amountinvestment securities available for sale portfolio.
The investment strategy focuses on the use of an assetthe investment securities portfolio to estimated undiscounted future cash flows expectedgenerate interest income and to be generated byassist in the asset. Ifmanagement of interest rate risk. Synovus held the actual cash flows are not consistent with Synovus’ estimates, an impairment charge may result.

Capital
Series A Preferred Stock
portfolio duration at a relatively constant level for most of On December 19, 2008, Synovus issued to2012 while the Treasury 967,870 sharesaverage balance of the portfolio increased from the prior year. The average duration of Synovus’ Series A Preferred Stock, having a liquidation amount per share equalinvestment securities portfolio was 3.0 years at December 31, 2012 compared to $1,000, for a total price of $967,870,000. The Series A Preferred Stock pays cumulative dividends3.4 years at a rate of 5% per year for the first five years and thereafter at a rate of 9% per year. Synovus may, at its option, with the consent of the FDIC, redeem, in whole or in part, the Series A Preferred Stock at the liquidation amount per share plus accrued and unpaid dividends. The Series A Preferred Stock is generally non-voting. However, if we fail to pay dividends on the Series A Preferred Stock for an aggregate of six quarterly periods, whether or not consecutive, our number of authorized directors will be increased by two and the holders of the Series A Preferred Stock shall have the right to elect two directors. A consequence of the Series A Preferred Stock purchase includes certain restrictions on executive compensation that could limit the tax deductibility of compensation that Synovus pays to executive management.

50


As part of its purchase of the Series A Preferred Stock, Synovus issued the Treasury a warrant to purchase up to 15,510,737 shares of Synovus common stock ("Warrant") at an initial per share exercise price of $9.36. The Warrant provides for the adjustment of the exercise price and the number of shares of Synovus common stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of Synovus common stock, and upon certain issuances of Synovus common stock at or below a specified price relative to the initial exercise price. The Warrant expires on December 19, 2018. Pursuant to the Securities Purchase Agreement, the Treasury has agreed not to exercise voting power with respect to any shares of common stock issued upon exercise of the Warrant.
The offer and sale of the Series A Preferred Stock and the Warrant were effected without registration under the Securities Act in reliance on the exemption from registration under Section 4(2) of the Securities Act. Synovus has allocated the total proceeds received from the United States Department of the Treasury based on the relative fair values of the Series A Preferred Stock and the Warrants. This allocation resulted in the preferred shares and the Warrants being initially recorded at amounts that are less than their respective fair values at the issuance date.
The $48.5 million discount on the Series A Preferred Stock is being accreted using a constant effective yield over the five-year period preceding the 9% perpetual dividend. Synovus records increases in the carrying amount of the preferred shares resulting from accretion of the discount by charges against accumulated deficit.
Also see "Part I – Item I. – Business – Supervision, Regulation and other Factors – TARP Regulations – Capital PurchaseProgram" in this Report.
tMEDS
On May 4, 2010, Synovus completed a public offering of 13,800,000 tMEDS with a stated value of $25.00 per unit. Each tMEDS unit consists of a prepaid Common Stock purchase contract and a junior subordinated amortizing note due May 15, 2013. The prepaid common stock purchase contracts have been recorded as additional paid-in-capital (a component of shareholders’ equity), net of issuance costs, and the junior subordinated amortizing notes have been recorded as long-term debt. Issuance costs associated with the debt component were recorded as a prepaid expense, which is being amortized on a straight-line basis over the term of the instrument to May 15, 2013. Synovus allocated the proceeds from the issuance of the tMEDS to equity and debt based on the relative fair values of the respective components of each tMEDS unit. See Note 13 - Equity for an illustration of the aggregate values assigned to each component of the tMEDS offering.
Each prepaid Common Stock purchase contract will automatically settle on May 15, 2013, and Synovus will deliver not more than 9.0909 shares and not less than 7.5758 shares of its common stock based on the applicable market value (the average of the volume weighted average price of Synovus Common Stock for the twenty (20) consecutive trading days immediately preceding May 15, 2013).

Table 9 – Synovus Common Stock Purchase Contract

Applicable Market Value of Synovus Common StockSettlement Rate
Less than or equal to $2.759.0909
Between $2.75 and $3.30
Number of shares equal to $25, divided by the applicable
  market price
Greater than or equal to $3.307.5758
At any time prior to the third business day immediately preceding May 15, 2013, the holder may settle the purchase contract early and receive 7.5758 shares of Synovus Common Stock. Upon settlement, an amount equal to $1.00 per common share issued will be reclassified from additional paid-in capital to common stock. As of December 31, 2011, approximately 286,600 tMEDS units have been settled which resulted in the issuance of 2,171,222 shares of common stock. At December 31, 2011, based on the closing common stock price of $1.41 per share, Synovus would issue 122,848,968 shares of its Common Stock upon settlement or May 15, 2013.

Visa Shares and Related Agreement
Synovus is a member of the Visa USA network and received shares of Visa Class B common stock in exchange for its membership interest in Visa USA in conjunction with the public offering by the Visa IPO in 2008. Visa members have indemnification obligations with respect to the Covered Litigation. Visa Class B shares are subject to certain restrictions until the latter of March 2011 or settlement of the Covered Litigation. As of December 31, 2011, the Covered Litigation had not been settled.Visa has established a litigation escrow to fund settlement of the Covered Litigation. The litigation escrow is funded by

51


proceeds from Visa’s conversion of Class B shares.
Synovus carries a contingent liability representing the estimate of the Company's exposure to the settlement of the Covered Litigation, via the Visa Derivative liability. A relatively high degree of subjectivity is used in estimating the value of the derivative liability. Management believes that the estimate of Visa’s exposure to litigation liability is adequate based on current information; however, future developments in the litigation could require potentially significant changes to the estimate.
Please refer to Note 20 - Visa Shares and Related Agreement to the Consolidated Financial Statements for more information.

Earning Assets, Sources of Funds, and Net Interest Income
Earning Assets and Sources of Funds
Average total assets for 2011 decreased $3.45 billion, or 10.8%, to $28.51 billion as compared to average total assets for 2010. Average earning assets decreased $3.04 billion, or 10.3%, in 2011 as compared to the prior year. Average earning assets represented 92.8% and 92.3% of average total assets for 2011 and 2010, respectively. The reduction in average earning assets resulted primarily from a $2.66 billion decrease in net loans, a $516.9million reduction in interest bearing funds held at the Federal Reserve Bank, and a $50.1 million reduction in mortgage loans held for sale. These reductions in earning assets were partially offset by an increase of $233.7 million in the investment securities portfolio. The decrease in funding sources utilized to support earning assets was driven by decreases in deposits of $3.0 billion, short-term borrowings of $91.1 million, and long-term debt of $75.8 million.
Average total assets for 2010 decreased $2.46 billion, or 7.1%, to $31.97 billion as compared to average total assets for 2009. Average earning assets decreased $2.37 billion, or 7.4%, in 2010 as compared to the prior year. Average earning assets represented 92.3% and 92.6% of average total assets for 2010 and 2009, respectively. The reduction in average total assets resulted from a $3.72 billion decrease in net loans, a $243.3 million decrease in the investment securities portfolio, and a $34.7 million decrease in mortgage loans held for sale. These reductions in earning assets were partially offset by an increase of $1.69 billion in interest bearing funds held at the Federal Reserve Bank. The decrease in funding sources utilized to support earning assets was driven by decreases in deposits of $1.74 billion, short-term borrowings of $438.0 million, and long-term debt of $157.4 million.
For more detailed information on the average balance sheets for the years ended December 31, 2011, 2010, and 2009, please refer to Table 11, Consolidated Average Balances, Interest, and Yields.
Net Interest Income
Net interest income (interest income less interest expense) is a significant component of revenue, representing earnings from the primary business of gathering funds from customer deposits and other sources, and investing those funds primarily in loans and investment securities. Synovus’ long-term objective is to manage those assets and liabilities to maximize net interest income while balancing interest rate, credit, liquidity, and capital risks.
Net interest income is presented in this discussion on a tax-equivalent basis so that the income from assets exempt from federal income taxes is adjusted based on a statutory marginal federal tax rate of 35% in all years (see Table 13). The net interest margin is defined as taxable-equivalent net interest income divided by average total interest earning assets and provides an indication of the efficiency of the earnings from balance sheet activities. The net interest margin is affected by changes in the spread between interest earning asset yields and interest bearing liability costs (spread rate), and by the percentage of interest earning assets funded by non-interest bearing funding sources.
Net interest income for 2011 was $924.2 million, down $62.2 million, or 6.3%, from 2010. On a taxable-equivalent basis, net interest income decreased $62.8 million, or 6.3%, from 2010. During 2011, average earning assets decreased $3.04 billion, or 10.3%, primarily the result of a decrease in net loans.
Net interest income for 2010 was $986.3 million, down $24.0 million, or 2.4%, from 2009. On a taxable-equivalent basis, net interest income decreased $24.6 million, or 2.4%, from 2009. During 2010, average earning assets decreased $2.37 billion, or 7.4%, primarily the result of declines in net loans, offset in part by an increase in balances held with the Federal Reserve Bank.

Net Interest Margin
The net interest margin was 3.51% for 2011, an increase of 15 basis points from 2010. The yield on earning assets decreased 16 basis points to 4.33% and the effective cost of funds decreased 31 basis points to 0.82%. The effective cost of funds includes non-interest bearing funding sources primarily consisting of demand deposits.
The primary components of the yield on interest earning assets are loan yields, the yield on investment securities, and the yield on balances held with the Federal Reserve Bank. During 2011, loan yields decreased 8 basis points to5.09%. The decrease

52


in loan yields was due to a continued decline in market interest rates and the downward repricing of maturing fixed rate loans, partially offset by an improvement in the negative impact of non-performing loans. Yields on investment securities decreased by 101 basis points due to continued declines in bond market yields and the reinvestment of cash flows from older, higher yielding securities. The yield on investment securities was also negatively impacted by a repositioning of the portfolio undertaken during the third quarter of 2011. A key component of this repositioning was the sale of higher coupon, more prepayment sensitive MBS, and the purchase of lower coupon MBS with less prepayment risk. This action was deemed to be prudent in light of continued declines in rates and the expectation of a higher level of prepayment activity. While increasing the stability of cash flows and expected yields on the portfolio, the short term impact of selling higher coupon MBS is negative to the overall portfolio yield. The yield on balances held at the Federal Reserve Bank remained unchanged at 0.25% while the average balance decreased by $516.9 million to $2.64 billion in 2011. Reducing these low yielding balances positively impacts realized earning asset yields. Synovus expects to further reduce the average balances held at the Federal Reserve Bank during 2012.
The primary factors contributing to the 31basis point decrease in the effective cost of funds during 2011 were a 36 basis point decrease in the cost of time deposits and a 30 basis point decrease in the cost of money market accounts. In addition to these factors, reduced utilization of brokered deposits and a continued deposit mix shift toward lower cost transaction accounts favorably impacted the effective cost of funds. Average non-interest bearing demand deposits, which increased by $766.8 million, or 17.8%, for 2011, funded 19.2% of average total interest earning assets in 2011 as compared to 14.6% during 2010.
The net interest margin was 3.36% for 2010, up 17 basis points from 2009. The yield on earning assets decreased 26 basis points while the effective cost of funds decreased by 43 basis points.
During 2010, loan yields increased 15 basis points to 5.17% with improvement due to a modest decline in the cost to carry non-performing assets and an improvement in loan origination pricing. Average net loans decreased $3.72 billion or 14.1% to $22.73 billion in 2010. Yields on investment securities decreased by 83 basis points primarily due to the continued historically low level of bond market yields and the reinvestment of cash flows from older higher yielding securities. The yield on balances held at the Federal Reserve Bank remained the same at 0.25% in 2010 as in 2009 while the average balance held at the Federal Reserve Bank increased by $1.69 billion to $3.16 billion in 2010. A significant portion of the increase in short-term liquidity resulted from cash proceeds from the capital raised in May of 2010. This higher level of low yielding balances held at the Federal Reserve resulted in a reduction in realized earning asset yields.
The primary factors contributing to the 43 basis point decrease in the effective cost of funds were a 95 basis point decrease in the cost of time deposits and a 16 basis point decrease in the cost of money market accounts. Additional factors that contributed to the decrease in the effective cost of funds in 2010 include growth in non-interest bearing demand deposit accounts, reduced utilization of brokered time deposits, and a continued deposit mix shift toward lower cost transaction accounts.

Table 10 - Net Interest Income

  
  Years Ended December 31,
(in thousands) 2011 2010 2009
Interest income $1,141,756
 1,320,581
 1,509,189
Taxable-equivalent adjustment 3,580
 4,224
 4,846
Interest income, taxable-equivalent 1,145,336
 1,324,805
 1,514,035
Interest expense 217,602
 334,248
 498,879
Net interest income, taxable-equivalent $927,734
 990,557
 1,015,156
       




53


Table 11 - Consolidated Average Balances, Interest, and Yields

  2011 2010 2009
(dollars in thousands) 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
Assets                  
Interest earning assets:                  
Taxable loans, net(1)(2)    
 $20,563,724
 1,014,144
 4.93% $23,480,939
 1,166,045
 4.97% $27,053,391
 1,319,404
 4.88%
Tax-exempt loans, net(1)(2)(3)    
 153,181
 8,110
 5.29
 143,173
 7,891
 5.51
 169,349
 7,003
 4.14
Less Allowance for loan losses 649,024
 
 
 899,015
 
 
 777,332
 
 
Loans, net 20,067,881
 1,022,254
 5.09
 22,725,097
 1,173,936
 5.17
 26,445,408
 1,326,407
 5.02
Investment securities
 available for sale:
                  
Taxable investment securities 3,309,981
 106,010
 3.20
 3,045,501
 127,669
 4.19
 3,249,124
 162,956
 5.02
Tax-exempt investment
 securities(3)    
 32,177
 2,167
 6.73
 62,999
 4,410
 7.00
 102,681
 7,210
 7.02
Total investment securities 3,342,158
 108,177
 3.24
 3,108,500
 132,079
 4.25
 3,351,805
 170,166
 5.08
Trading account assets 17,706
 925
 5.22
 15,664
 843
 5.38
 17,556
 1,091
 6.21
Interest earning deposits with
 banks    
 23,712
 114
 0.48
 18,474
 15
 0.08
 50,267
 324
 0.64
Due from Federal Reserve
 Bank    
 2,639,885
 6,660
 0.25
 3,156,763
 7,986
 0.25
 1,461,965
 3,650
 0.25
Federal funds sold and
 securities purchased under
 resale agreements    
 149,893
 118
 0.08
 173,268
 229
 0.13
 207,618
 357
 0.17
FHLB and Federal Reserve
 Bank stock    
 99,028
 893
 0.90
 129,508
 1,063
 0.82
 132,415
 1,203
 0.91
Mortgage loans held for sale 121,244
 6,195
 5.11
 171,361
 8,654
 5.05
 206,085
 10,837
 5.26
Total interest earning assets 26,461,507
 1,145,336
 4.33% 29,498,635
 1,324,805
 4.49
 31,873,119
 1,514,035
 4.75
Cash and due from banks 437,648
     526,301
     522,256
    
Premises and equipment, net 502,390
     565,896
     596,148
    
Other real estate 261,369
     237,773
     262,600
    
Other assets(4)    
 849,279
     1,137,575
     1,169,494
    
Total assets $28,512,193
     $31,966,180
     $34,423,617
    
Liabilities and Equity                  
Interest bearing liabilities:                  
Interest bearing demand
 deposits    
 $3,416,021
 10,296
 0.30% $3,680,419
 14,036
 0.38% $3,586,798
 15,916
 0.44%
Money market accounts 6,884,462
 47,489
 0.69
 7,389,926
 73,242
 0.99
 7,943,855
 91,199
 1.15
Savings deposits 513,123
 679
 0.13
 486,176
 705
 0.15
 469,419
 711
 0.15
Time deposits 7,320,737
 115,420
 1.58
 10,350,182
 200,344
 1.94
 12,050,867
 348,422
 2.89
Federal funds purchased and
 securities sold under
 repurchase agreements    
 389,582
 1,064
 0.27
 480,700
 1,921
 0.40
 918,735
 3,840
 0.42
Long-term debt 1,731,218
 42,654
 2.46
 1,807,021
 44,000
 2.43
 1,964,411
 38,791
 1.97
Total interest bearing liabilities 20,255,143
 217,602
 1.07% 24,194,424
 334,248
 1.38% 26,934,085
 498,879
 1.85
Non-interest bearing demand deposits 5,082,164
     4,315,353
     3,915,925
    
Other liabilities 263,184
     298,200
     252,254
    
Equity 2,911,702
     3,158,203
     3,321,353
    
Total liabilities and equity $28,512,193
     $31,966,180
     $34,423,617
    
Net interest income/margin   927,734
 3.51%   990,557
 3.36%   1,015,156
 3.19%
Less Taxable-equivalent adjustment   3,580
     4,224
     4,846
  
Net interest income, actual   924,154
     986,333
     1,010,310
  
                   
(1)
Average loans are shown net of deferred fees and costs. Non-performing loans are included.
(2)
Interest income includes loan fees as follows: 2011 — $17.3 million, 2010 — $18.4million, and 2009 — $22.8 million.
(3)
Reflects taxable-equivalent adjustments, using the statutory federal tax rate of 35%, adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
(4)
Includes average net unrealized gains (losses) on investment securities available for sale of $98.6 million, $129.6 million, and $133.1 million for the years ended December 31, 2011, 2010, and 2009, respectively.




54


Table 12 - Rate/Volume Analysis

  2011 Compared to 2010 2010 Compared to 2009
  
Change Due to(1)    
 
        Change Due to(1)    
(in thousands) Volume Yield/Rate Net Change Volume Yield/Rate Net Change
Interest earned on:            
Taxable loans, net $(144,986) (6,915) (151,901) (174,336) 20,977
 (153,359)
Tax-exempt loans, net(2)
 551
 (332) 219
 (1,084) 1,972
 888
Taxable investment securities 11,082
 (32,741) (21,659) (10,222) (25,065) (35,287)
Tax-exempt investment securities(2)
 (2,158) (85) (2,243) (2,786) (14) (2,800)
Trading account assets 110
 (28) 82
 (117) (131) (248)
Interest earning deposits with banks 4
 95
 99
 (203) (106) (309)
Due from Federal Reserve Bank (1,292) (34) (1,326) 4,237
 99
 4,336
Federal funds sold and securities
  purchased under resale agreements    
 (30) (82) (112) (58) (69) (127)
FHLB and Federal Reserve Bank stock (250) 80
 (170) (26) (114) (140)
Mortgage loans held for sale (2,531) 72
 (2,459) (1,826) (357) (2,183)
Total interest income (139,500) (39,970) (179,470) (186,421) (2,808) (189,229)
             
Interest paid on:            
Interest bearing demand deposits (1,005) (2,735) (3,740) 412
 (2,292) (1,880)
Money market accounts (5,004) (20,749) (25,753) (6,370) (11,587) (17,957)
Savings deposits 40
 (67) (27) 25
 (30) (5)
Time deposits (58,771) (26,153) (84,924) (49,150) (98,928) (148,078)
Federal funds purchased and securities sold under repurchase agreements (364) (493) (857) (1,840) (79) (1,919)
Other borrowed funds (1,842) 496
 (1,346) (3,101) 8,310
 5,209
Total interest expense (66,946) (49,701) (116,647) (60,024) (104,606) (164,630)
Net interest income $(72,554) 9,731
 (62,823) (126,397) 101,798
 (24,599)
             
(1)
The change in interest due to both rate and volume has been allocated to the yield/rate component.
(2)
Reflects taxable-equivalent adjustments, using the statutory federal income tax rate of 35%, in adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.

Non-interest Income
Total non-interest income was $338.9 million in 2011, up $33.5 million or 11.0% compared to 2010. The comparison is impacted by investment securities gains, net. During the third quarter of 2011, Synovus implemented a repositioning of the investment securities portfolio. The primary purpose of this repositioning was to reduce prepayment risk in the MBSmortgage-backed securities portfolio. This was accomplished by selling higher coupon, more prepayment

51

Table of Contents

sensitive mortgage-backed securities, and purchasing lower coupon mortgage-backed securities. In addition to these actions, Synovus sold selected short duration U.S. Treasury and corporate securities and reinvested the proceeds in moderate duration mortgage-backed securities.
Synovus also utilizes a significant portion of its investment portfolio to secure certain deposits and enhance capitalother liabilities requiring collateralization. At December 31, 2012, approximately $2.28 billion of these investment securities were pledged as required collateral for certain deposits, securities sold under repurchase agreements and payment network arrangements, as required by realizing market premiumslaw and contractual agreements. The investment securities are primarily debt securities issued by U.S. government sponsored enterprises and mortgage-backed securities issued by GSEs, both of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on existing securities. This activity resulted in net realizedthe underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 2012, all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by federal agencies or government sponsored enterprises.
As of December 31, 2012 and 2011, the estimated fair value of investment securities available for sale as a percentage of their amortized cost was 101.7% and 102.1%, respectively. The investment securities available for sale portfolio had gross unrealized gains of $75.0$54.1 million recognized during 2011. and gross unrealized losses of $4.6 million, for a net unrealized gain of $49.5 million as of December 31, 2012. The investment securities available for sale portfolio had gross unrealized gains of $79.1 million and gross unrealized losses of $2.8 million, for a net unrealized gain of $76.3 million as of December 31, 2011. Shareholders’ equity included net unrealized gains of $17.1 million and $33.6 million on the available for sale portfolio as of December 31, 2012 and 2011, respectively.
During 2012 and 2011, the average balance of investment securities available for sale increased to $3.44 billion at December 31, 2012 from $3.34 billion at December 31, 2011. Synovus earned a taxable-equivalent rate of 1.97% and 3.24% for 2012 and 2011, respectively, on its investment securities available for sale portfolio. For the years ended December 31, 2012 and 2011, investment securities available for sale represented 14.04% and 12.63%, respectively, of interest earning assets.

Table 12 - Investment Securities Available for Sale

  December 31,
(in thousands) 2012 2011
U.S. Treasury securities $356
 426
U.S. Government agency securities 38,046
 40,493
Securities issued by U.S. Government sponsored enterprises 293,310
 675,421
Mortgage-backed securities issued by U.S. Government agencies 245,593
 285,753
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,867,493
 2,002,006
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 514,489
 651,500
State and municipal securities 15,798
 25,318
Equity securities 3,740
 3,759
Other investments 2,287
 5,449
Total fair value $2,981,112
 3,690,125
     
The following table showscalculation of weighted average yields for investment securities available for sale in displayed below is based on the principal componentsamortized cost and effective yields of non-interest income.each security. The yield on state and municipal securities is computed on a taxable-equivalent basis using the statutory federal income tax rate of 35%. Maturity information is presented based upon contractual maturity. Actual maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties.


5552

Table of Contents

Table 13 - Non-interest Income

  Years Ended December 31,
(in thousands) 2011 2010 2009
Service charges on deposit accounts $78,770
 105,114
 117,751
Fiduciary and asset management fees 45,809
 44,142
 44,168
Brokerage revenue 26,006
 28,184
 28,475
Mortgage banking income 20,316
 33,334
 38,521
Bankcard fees 41,493
 41,420
 36,139
Investment securities gains (losses), net 75,007
 (1,271) 14,067
Other fee income 19,953
 21,129
 31,200
(Decrease) increase in fair value of private equity investments, net (1,118) 7,203
 1,379
Gain from sale of MasterCard shares 
 
 8,351
Gain from sale of Visa shares 
 
 51,900
Other non-interest income 32,638
 26,092
 38,719
Total non-interest income $338,874
 305,347
 410,670
       
Table 13 - Maturities and Weighted Average Yields of Investment Securities Available for Sale as of December 31, 2012
(dollars in thousands) 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Fair Value            
U.S. Treasury securities $356
 
 
 
 
 356
U.S. Government agency securities 
 1,433
 34,185
 2,428
 
 38,046
Securities issued by U.S. Government sponsored enterprises 4,582
 288,728
 
 
 
 293,310
Mortgage-backed securities issued by U.S. Government agencies 3
 286
 1
 245,303
 
 245,593
Mortgage-backed securities issued by U.S. Government sponsored enterprises 2,158
 10,532
 1,443,976
 410,827
 
 1,867,493
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 541
 513,948
 
 514,489
State and municipal securities 3,308
 6,661
 2,051
 3,778
 
 15,798
Other investments 
 
 
 2,287
 
 2,287
Securities with no stated maturity
  (equity securities)    
 
 
 
 
 3,740
 3,740
Total $10,407
 307,640
 1,480,754
 1,178,571
 3,740
 2,981,112
Weighted Average Yield            
U.S. Treasury securities 0.95% 
 
 
 
 0.95
U.S. Government agency securities 
 5.09
 5.66
 5.02
 
 5.60
Securities issued by U.S. Government sponsored enterprises 4.83
 1.10
 
 
 
 1.16
Mortgage-backed securities issued by U.S. Government agencies 5.30
 5.32
 8.99
 2.06
 
 2.06
Mortgage-backed securities issued by U.S. Government sponsored enterprises 3.74
 4.71
 1.09
 3.48
 
 1.62
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 4.01
 2.13
 
 2.13
State and municipal securities 6.71
 6.53
 6.51
 5.78
 
 6.37
Other investments 
 
 
 4.07
 
 4.07
Securities with no stated maturity
  (equity securities)    
 
 
 
 
 2.05
 2.05
Total 5.08% 1.36
 1.19
 2.59
 2.05
 1.77
             

Impact from Regulatory Reform on Fee IncomeOther Loans Held for Sale
During 2010 and 2011, regulations that reduce NSF fees and debit card interchange fee income became effective. On August 1, 2010, Regulation E became effective. This regulation limits the ability of a financial institution to assess an overdraft fee for paying automated teller machine and debit card transactions that overdraw a customer’s account unless the customer affirmatively consents, or opts-in, to the institution’s payment of overdrafts for these transactions. The impact to NSF fees from this regulation for 2011 and 2010 were decreases of approximately $16million and $5 million, respectively. Also, on January 19, 2011, Synovus implemented certain processing changes as required by regulatory guidance that resulted in a decrease in NSF fees of approximately $13 million for the yearyears ended December 31, 2011.2012
On October 1, 2011, certain provisions of the Dodd-Frank Act became effective. These provisions, commonly referred to as the “Durbin Amendment,” amended the Electronic Fund Transfer Act and required the Board of Governors of the Federal Reserve System to develop rules that implement, among other things, interchange fee restrictions on debit card transactions. The reduction in debit card interchange fee revenue resulting from these provisions was approximately $5 million in 2011, which represents a full year projected reduction of approximately $17 million in 2012. The 2012 projected reduction is net of expense savings relating to the debit card program which will be implemented in 2012.
While a full replacement of the reduction in revenue from the regulatory reform impacts described above is not expected in 2012, Synovus has developed new fee income strategies to aid in partially offsetting the impact of regulatory reform. Future additional rulemaking or further regulatory changes could impact our ability to execute new strategies to replace fee income. See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position."
Principal Components of Non-Interest Income
Service charges on deposit accounts were $78.8 million in, 2011, a decrease of 25.1% from the previous year, and $105.1 million in 2010, Synovus transferred loans with a decrease of 10.7% from 2009. Service charges on deposit accounts consist of NSF fees, account analysis fees, and all other service charges.
NSF fees were $39.9 million in carrying value immediately preceding the transfer totaling $2011999.6 million, a decrease of $20.7$681.6 million or 34.1%, from 2010. This decrease was primarily due to the adoption of Regulation E, discussed above, and other regulatory changes. Account analysis fees were $22.0 million in 2011, down $3.7 million, or 14.3%, compared to 2010. All other service charges on deposit accounts, which consist primarily of monthly fees on retail demand deposit and saving accounts, were $16.9 million for 2011, down $2.0and $1.36 billion respectively, to other loans held for sale. Charge-offs recorded upon transfer of these loans to held for sale totaled $267.6 million or 10.8%, compared to 2010.
Fiduciary and asset management fees are derived from providing estate administration, employee benefit plan administration, personal trust, corporate trust, corporate bond, investment management and financial planning services. Fiduciary and asset management fees were $45.8 million for 2011, an increase of 3.8% from the prior year, and $44.1 million for 2010, a decrease of 0.1% from 2009.
At December 31, 2011, the market value of assets under management was approximately $8.55 billion, a decrease of 4.3% from 2010, and $8.93 billion at $December 31, 2010194.9 million, an increase of 6.4% over 2009. Reported assets under management include

56

Table of Contents

approximately $273.4 million and $314.8$405.0 million at December 31, 2011 and 2010, respectively, of assets managed for certain Synovus employee retirement plans. Assets under management consist of all assets where Synovus has investment authority. Assets under advisement were approximately $3.19 billion and $3.29 billion at December 31, 2011 and 2010, respectively. Assets under advisement consist of non-managed assets as well as non-custody assets where Synovus earns a consulting fee. Assets under advisement at December 31, 2011 decreased 3.0% from 2010. Total assets under management and advisement were $11.74 billion at December 31, 2011 compared to $12.22 billion at December 31, 2010. Many of the fiduciary and asset management fees charges are based on asset values, and changes in these values directly impact fees earned.
Brokerage revenue was $26.0 million in 2011, a 7.7% decrease from 2010 and $28.2 million in 2010, a 1.0% decrease from 2009. Brokerage revenue consists primarily of brokerage commissions. Brokerage assets were $3.71 billion and $3.92 billion as of December 31, 2011 and 2010, respectively.
Mortgage banking income, net decreased $13.0 million or 39.1% for the year ended December 31, 2011 compared to 2010. Mortgage production volume was $1.21 billion for the year ended December 31, 2011, a decrease of $343.7 million, or 22.2%, compared to 2010. Although rates continued to be at or near historical lows, mortgage origination demand was lower in 2011 due to a fairly stagnant housing market, historical lows in construction activity and a decreased appetite for refinancing loans.
Bankcard fees increased $73 thousand, or 0.2%, for the year ended December 31, 2011 compared to 2010. Bankcard fees consist primarily of credit card interchange fees and debit card interchange fees. Debit card interchange fees were $22.9 million, down 6.3% for the year ended December 31, 2011, compared to 2010. The 2011 fees were impacted by the October 1, 2011 adoption of the Durbin Amendment discussed above. Credit card interchange fees were $19.7 million, up 6.4% for the year ended December 31, 2011 compared to 2010 primarily due to an increase in transaction volume and size.
Other fee income includes fees for letters of credit, safe deposit box fees, access fees for automatic teller machine use, customer swap dealer fees, and other miscellaneous fee-related income. Other fee income decreased $1.2 million, or 5.6%, for the year ended December 31, 2011 compared to 2010 principally due to a decline in fees associated with letters of credit.
The main components of other non-interest income are income from company-owned life insurance policies, insurance commissions, card sponsorship fees, and other miscellaneous items. Other non-interest income increased $6.5 million, or 25.1%, for the year ended December 31, 2011 compared to 2010 primarily due to gains on SBA loan sales and increases in card sponsorship fees.


Non-interest Expense
Non-interest expense for 2011 was $903.8 million, down $105.8 million, or 10.5%, from 2010. The decline was driven by lower expenses in predominately all categories with significant declines in salaries and other personnel expense and lower foreclosed real estate expense, net. Core expenses, which exclude restructuring charges, credit costs, Visa indemnification charge, and amounts from curtailment of post-retirement defined benefit plan, declined $95.3 million, or 11.7%, from 2010. See "Non-GAAP Financial Measures" for applicable reconciliation.
The following table summarizes this data for the years ended December 31, 20112012, 20102011, and 20092010., respectively. These charge-offs which resulted in a new cost basis (fair value less costs to sell) of $731.9 million, $486.7 million, and $959.3 million for the loans transferred during the years ended December 31, 2012, 2011, and 2010, respectively, were based on the fair value, less estimated costs to sell, of the loans at the time of transfer.


5753

Table of Contents

Table 14 - Non-interest Expense

  
  Years Ended December 31,
(in thousands) 2011 2010 2009
Salaries and other personnel expense $371,148
 418,629
 425,170
Net occupancy and equipment expense 114,037
 122,046
 123,105
FDIC insurance and other regulatory fees 59,063
 69,480
 76,314
Foreclosed real estate expense, net 133,570
 163,630
 354,269
(Gains) losses on other loans held for sale, net (2,737) 3,050
 1,703
Goodwill impairment 
 
 15,090
Professional fees 40,585
 45,554
 38,802
Data processing expense 35,757
 45,478
 45,131
Visa indemnification charge (recovery) 6,038
 
 (6,441)
Restructuring charges 30,665
 5,538
 5,995
Loss (gain) on curtailment of post-retirement defined benefit plan 398
 (7,092) 
Other operating expenses 115,241
 143,263
 142,151
Total non-interest expense $903,765
 1,009,576
 1,221,289
       
2011 vs. 2010
In January 2011, Synovus announced efficiency initiatives intended to align its operating cost structure with the current size of the organization. The efficiency initiatives were expected to generate expense savings of $75 million in 2011 (or annualized expense savings of $100 million by 2012), primarily through the reduction of approximately 850 positions and from the expected closing of 39 bank branch locations.
During 2011, Synovus completed these initiatives and exceeded the 2011 targeted impact of $75 million of expense savings. These actions consisted primarily of the elimination of approximately 850 positions and the closing of 31 bank branches, The 2011 expense reductions related to these initiatives were a key driver in the total reduction of core expenses of $95.3 million in 2011. These initiatives also resulted in the restructuring charges which are further described below.
Total salaries and other personnel expense declined $47.5 million, or 11.3%, in 2011 compared to 2010. The decline in expense was largely due to the planned reductions in headcount from the implementation of the efficiency initiatives that were announced and implemented in 2011. Total employees were 5,224 at December 31, 2011, down 885, or 14.5%, from 6,109 employees at December 31, 2010.
Net occupancy and equipment expense declined $8 million, or 6.6%, during 2011 with savings realized from the efficiency initiatives, including the closing of 31 branches during 2011.
FDIC insurance and other regulatory fees decreased $10.4 million, or 15.0%, in 2011 compared to 2010 primarily due to a decrease in the assessment base and elimination of the additional assessment collected during 2010 under the FDIC's Transaction Account Guarantee Program.
Foreclosed real estate costs decreased $30.1 million, or 18.4%, in 2011. The decline was the result of a reduction in the level of foreclosures, a reduction in charges related to declines in fair value subsequent to foreclosure, and a reduction in losses on the disposition of foreclosed real estate. For further discussion of foreclosed real estate, see the section captioned “Other Real Estate.”
Data processing expense declined $9.7 million, or 21.4%, in 2011 compared to 2010. The decline was primarily driven by renegotiated and/or terminated provider services.
Restructuring charges of $30.7 million in 2011 are comprised of $17.6 million in severance charges, $5.7 million in asset impairment charges, $3.1 million in lease termination charges, and $4.2 million in professional fees and other charges. For further discussion of restructuring charges, see the section titled “Restructuring Charges.”
Other operating expensesdecreased $28.0 million or 19.6% from 2010 due to decreases in credit related expenses, as well as $4.7 million, or 38.2%, decrease in advertising expenses, and decreases in most all other expense categories.
Synovus expects to continue to identify additional efficiency initiatives during 2012, while focusing on a structure that enables the achievement of growth strategies and that best positions its team members and resources to meet customers' needs.

58

Table of Contents

2010 vs. 2009
Total salaries and other personnel expense declined $6.5 million, or 1.5%, in 2010 compared to 2009. Total employees were 6,109 at December 31, 2010, down 276, or 4.3%, from 6,385 employees at December 31, 2009. The decline in expense was largely due to reductions in headcount that resulted from efficiency and expense management initiatives.
FDIC insurance and other regulatory fees decreased $6.8 million, or 9%, in 2010 compared to 2009. The decrease in FDIC insurance and other regulatory fees was primarily due to the FDIC’s 2009 special assessment of $16.2 million. The decline from the 2009 special assessment was somewhat offset by increases in quarterly assessment rates during 2010.
Foreclosed real estate costs decreased $190.6 million in 2010. The decline was related to a reduction in charges related to declines in fair value or reductions in estimated realizable value subsequent to the date of foreclosure. For further discussion of foreclosed real estate, see the section captioned “Other Real Estate.”
Professional fees increased $6.8 million, or 17.4%, in 2010 compared to 2009. The increase in professional fees was primarily driven by professional fees associated with the Charter Consolidation, legal fees associated with certain litigation, and consulting fees associated with Synovus’ three-year strategic plan.
Restructuring charges of $5.5 million in 2010 are comprised of $2.5 million in professional fees and $3 million in severance charges related to efficiency and expense management initiatives. For further discussion of restructuring charges, see the section titled “Restructuring Charges.”
Gain on curtailment of post-retirement defined benefit plan of $7.1 million was recorded during 2010 as a result of Synovus’ amendment to the Synovus Retiree Medical Plan. For further discussion of the Plan amendment and curtailment gain, see Note 23 “Employment Expenses and Benefit Plans.”

Goodwill
At December 31, 2011, goodwill had a carrying value of $24.4 million. The goodwill is associated with two financial management services reporting units; $19.9 million of the goodwill is attributable to a reporting unit that is a provider of investment advisory services. We test goodwill for impairment annually, as of June 30, using a two-step process that begins with an estimation of the fair value of each reporting unit. Goodwill impairment exists when a reporting unit’s carrying value of goodwill exceeds its implied fair value. Goodwill is also tested for impairment on an interim basis as events occur or circumstances change between annual tests that would more likely than not reduce the fair value of the reporting unit below its carrying amount. Significant judgment is applied when goodwill is assessed for impairment. This judgment includes developing cash flow projections, selecting appropriate discount rates, identifying relevant market comparables, incorporating general economic and market conditions and selecting an appropriate control premium. The selection and weighting of the various fair value techniques may result in a higher or lower fair value. Judgment is also applied in determining the weightings that are most representative of fair value. The assumptions used in the goodwill impairment assessment and the application of these estimates and assumptions are discussed below.
The first step (Step 1) of impairment testing requires a comparison of each reporting unit's fair value to the carrying fair value to identify potential impairment. At June 30, 2011, we completed the annual goodwill impairment evaluation. The result of the Step 1 process indicated that goodwill at the investment advisory services reporting unit was not impaired, as the fair value of the reporting unit exceeded the respective estimated carrying value; therefore no further testing was required. The estimated fair value of this reporting unit using a weighted approach (income and market approach evenly weighted) was $25.4 million, which exceeded the carrying value of $21.9 million by $3.9 million, or 18%. The key assumptions that drive the fair value of this reporting unit are projected revenue growth, projected EBITDA margin, projected growth in assets under management, and the discount rate. The projected revenue growth incorporates the new business that this reporting unit is expecting to add through its recent partnerships with national platforms, as well as a long-term average of movement in AUM related to equity and fixed income market returns. Additionally, the projected EBITDA margin increases are based on the assumption that the current business platform is very scalable and future increases in AUM/revenue will require minimal incremental expenditures.
Changes in the aforementioned assumptions, including a lower rate of revenue growth than expected and a lower than projected EBITDA margin improvement, could have a negative effect on the fair value of this reporting unit, which in turn could result in an impairment charge to goodwill in future periods.


Mortgage Banking
Synovus’ wholly-owned subsidiary, Synovus Mortgage, originates residential mortgage loans with originations totaling $1.47 billion and $1.21 billion in 2012 and $1.55 billion in 2011, and 2010, respectively. Synovus Mortgage offers various types of fixed-rate and adjustable-rate

59

Table of Contents

loans for the purposespurpose of purchasing, refinancing, or constructing residential properties. The originated loans are primarilysubstantially all conforming mortgage loans for owner-occupied properties. Conforming loans are loans that are underwritten in accordance with the underwriting standards set forth by government sponsored entities such as the Federal National Mortgage Association and the Federal Home Loan Mortgage Corporation. These loans are generally collateralized by 1-4 family residential real estate properties and are made to borrowers in good credit standing. These loans are primarily to borrowers in Synovus’ geographic market footprint.
Repurchase Obligations for Mortgage Loans Originated for Sale and Foreclosure Practices
Substantially all of the mortgage loans originated by Synovus Mortgage are sold to third-party purchasers on a servicing released basis, without recourse, or continuing involvement. These sales are typically effected as non-recourse loan sales to GSEs and non-GSE purchasers. Each purchaser of Synovus’ mortgage loans has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan.
Repurchase Obligations for Mortgage Loans Originated for Sale
Residential mortgage loans originated by Synovus Mortgage are sold to third-party purchasers on a non-recourse and servicing released basis. These loans are originated and underwritten internally by Synovus personnel and are primarily to borrowers in Synovus’ geographic market footprint. These sales are typically effected as as non-recourse loan sales to GSEs and non-GSE purchasers.
Each GSE and non-GSE purchaser has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is transferred to the purchasers upon sale. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and all interest and fees due or make the purchaser whole for the economic benefits of the loan.
To date, repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 20112012, Synovus Mortgage originated and sold approximately $6.24$7.11 billion of first lien GSE eligible mortgage loans and approximately $2.81$3.10 billion of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, was $4.1$6.7 million $1.3, $4.1 million, and $713 thousand$1.3 million for the years ended December 31, 2012, 2011 2010,, and 2009,2010, respectively. The total accrued liability related to mortgage repurchase claims was $3.3$5.2 million and $0.7$3.3 million, at December 31, 20112012 and 2010,2011, respectively.
Mortgage Loan Foreclosure PracticesSince 2010, financial institutions have experienced a dramatic increase in the number of mortgage loan repurchase demands they received, including from government-sponsored entities, mortgage insurers, and other purchasers of residential mortgage-backed securitizations, due to findings of mortgage fraud and underwriting deficiencies in the mortgage origination process, and misrepresentations in the packaging of mortgages by certain mortgage lenders. Also since 2010, foreclosure practices of financial institutions nationwide have come under scrutiny due to the discovery of fraudulent documentation and questionable residential foreclosure procedures of certain financial institutions. To date, Synovus has experienced minimal repurchase activity in its consumer mortgage lending operations. Additionally, foreclosure activity in the home equity and consumer mortgage loan portfolios has been low.
At December 31, 20112012 and December 31, 20102011, Synovus had $3.032.94 billion and $3.12$3.03 billion, respectively, of home equity and consumer mortgage loans which are secured by first and second liens on residential properties. Of this amount, approximately $890 million and $905 million, respectively, consists of mortgages relating to properties in Florida and South Carolina which are states in which foreclosures proceed through the courts. To date, foreclosure activity in the home equity and consumer mortgage loan portfolio has been low. Any foreclosures on these loans are handled by designated Synovus personnel and external legal counsel, as appropriate, following established policies regarding legal and regulatory requirements. Based on information currently available, management believes that it does not have significant exposure to faulty foreclosure practices. "Part I - Item 1A. Risk Factors - We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition."


Other Loans Held for Sale
During the years ended December 31, 2011, 2010, and 2009, Synovus transferred loans with a carrying value immediately preceding the transfer totaling $681.6 million, $1.36 billion, and $890.5 million respectively, to other loans held for sale. Synovus recognized charge-offs upon transfer on these loans totaling $194.9 million, $405.0 million, and $352.7 million for the years ended December 31, 2011, 2010, and 2009, respectively. These charge-offs which resulted in a new cost basis (fair value less costs to sell) of $486.7 million, $959.3 million, and $537.8 million, respectively, for the loans transferred during the years ended December 31, 2011, 2010, and 2009, were based on the fair value, less estimated costs to sell, of the loans at the time of transfer.

Other Real Estate
The carrying value of ORE was $204.2 millionand $261.3 million at December 31, 2011 and 2010 , respectively. During the

6054

Table of Contents

Loans
year ended December 31, 2011The following table shows loans by portfolio class and 2010, $226.9 million and $410.1 million, respectively,as a percentage of total loans, and other loans held for sale were foreclosed and transferred to other real estate at fair value. During the years ended December 31, 2011, 2010, and 2009, Synovus recognized foreclosed real estate expense, net of $133.6 million, $163.6 million,deferred fees and $354.3 million, respectively. These expenses included write-downs for declines in fair value of ORE subsequent to the date of foreclosure and realized gains or losses resulting from sales transactions totaling $113.4 million, $137.2 million, and$322.3 million for the year ended December 31, 2011, 2010, and 2009, respectively.
ORE is reported at the lower of cost or fair value less estimated selling costs, determined on the basis of current appraisals, as well as the re-evaluation of fair value performed on a quarterly basis, including review of comparable sales, and other estimates of fair value obtained principally from independent sources, changes in absorption rates or market conditions from the time of the latest appraisal received, or previous re-evaluation performed, and anticipated sales values considering management's plans for disposition. Additionally, as of December 31, 2012 and 2011, the ORE carrying value.    
Table 14 - Loans by Portfolio Class

 December 31,
  2012 2011
(dollars in thousands) Total Loans 
     %(1)    
 Total Loans 
     %(1)    
Investment properties $4,376,118
 22.4% $4,557,313
 22.7%
1-4 family properties 1,279,105
 6.5
 1,618,484
 8.1
Land acquisition 794,229
 4.1
 1,094,821
 5.4
Total commercial real estate 6,449,452
 33.0
 7,270,618
 36.2
Commercial, financial, and agricultural 5,301,134
 27.1
 5,088,420
 25.3
Owner-occupied 3,800,380
 19.4
 3,852,854
 19.2
Total commercial and industrial 9,101,514
 46.5
 8,941,274
 44.5
Home equity lines 1,542,397
 7.9
 1,619,585
 8.1
Consumer mortgages 1,394,248
 7.1
 1,411,749
 7.0
Credit cards 263,561
 1.3
 273,098
 1.3
Small business 516,349
 2.7
 300,332
 1.5
Other retail loans 294,542
 1.5
 275,143
 1.4
Total retail 4,011,097
 20.5
 3,879,907
 19.3
Deferred fees and costs, net (20,373) nm
 (11,986) nm
Total loans, net of deferred fees and costs $19,541,690
 100.0% $20,079,813
 100.0%
         
(1) Loan balance in each category is net of $204.2 million reflects cumulative write-downs totaling approximately $327 million, or 62% of the related loans' unpaid principal balance.
Itdeferred fees and costs and is Synovus' objective to dispose of ORE properties in a timely manner and to maximize net sale proceeds. Synovus has a centralized managed assets division, with the specialized skill set to facilitate this objective. While there is not a defined timeline for their sale, these ORE properties are actively marketed through unaffiliated third parties, including real estate brokers and real estate auctioneers. Sales are made on an opportunistic basis, as acceptable buyers and terms are identified. In addition, Synovus also sells ORE properties in bulk asset sales to unaffiliated third parties. In some cases, Synovus is approached by potential buyers of ORE properties or Synovus may contact independent third parties who we believe might have an interest in an ORE property.
Investment Securities Available for Sale
The investment securities portfolio consists principally of debt securities classified as available for sale. Investment securities available for sale provide Synovus with a source of liquidity and a relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and deposit portfolios. See Table 16 for maturity and average yield information of the investment securities available for sale portfolio.
The investment strategy focuses on the use of the investment securities portfolio to manage the interest rate risk created by the inherent mismatch between the loan and deposit portfolios. Synovus held the portfolio duration at a relatively constant level for most of 2011 while the average balance of the portfolio increased from the prior year. The average duration of Synovus’ investment securities portfolio was 3.38 years at December 31, 2011 compared to 3.43 years at December 31, 2010. During the third quarter of 2011, Synovus implemented a repositioning of the investment securities portfolio. The primary purpose of this repositioning was to reduce prepayment risk in the mortgage-backed securities portfolio. This was accomplished by selling higher coupon, more prepayment sensitive mortgage-backed securities, and purchasing lower coupon mortgage-backed securities with less prepayment risk. In addition to these actions, Synovus sold selected short duration U.S. Treasury and corporate securities and reinvested the proceeds in moderate duration mortgage-backed securities.
Synovus also utilizes a significant portion of its investment portfolio to secure certain deposits and other liabilities requiring collateralization. At December 31, 2011, approximately $2.48 billion of these investment securities were pledged as required collateral for certain deposits, securities sold under repurchase agreements, payment network arrangements, and FHLB advances. The investment securities are primarily debt securities issued by U.S. government sponsored enterprises and mortgage-backed securities issued by GSEs, both of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on the underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 2011, all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by federal agencies or government sponsored enterprises.
As of December 31, 2011 and 2010, the estimated fair value of investment securities available for saleexpressed as a percentage of their amortized cost was 102.1%total loans, net of deferred fees and 103.0%, respectively. The investment securities available for sale portfolio had gross unrealized gains of $79.1 million and gross unrealized losses of $2.8 million, for a net unrealized gain of $76.3 million as of December 31, 2011. The investment securities available for sale portfolio had gross unrealized gains of $110.6 million and gross unrealized losses of $9.5 million, for a net unrealized gain of $101.1 million as of December 31, 2010. Shareholders’ equity included net unrealized gains of $33.6 million and $58.4 million on the available for sale portfolio as of December 31, 2011 and 2010, respectively.
During 2011, the average balance of investment securities available for sale increased to $3.34 billion from $3.11 billion in 2010. Synovus earned a taxable-equivalent rate of 3.24% and 4.25% for 2011 and 2010, respectively, on its investment securities available for sale portfolio. As of December 31, 2011 and 2010, average investment securities available for sale represented 12.63% and 10.54%, respectively, of average interest earning assets.


61

Table of Contents

Table 15 - Investment Securities Available for Sale

  December 31,
(in thousands) 2011 2010
U.S. Treasury securities $426
 257,672
U.S. Government agency securities 40,493
 51,791
Securities issued by U.S. Government sponsored enterprises 675,421
 862,320
Mortgage-backed securities issued by U.S. Government agencies 285,753
 459,838
Mortgage-backed securities issued by U.S. Government sponsored enterprises 2,002,006
 1,629,445
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 651,500
 29,994
State and municipal securities 25,318
 50,343
Equity securities 3,759
 12,806
Other investments 5,449
 86,059
Total $3,690,125
 3,440,268
     
The calculation of weighted average yields for investment securities available for sale in Table 16 is based on the amortized cost and effective yields of each security. The yield on state and municipal securities is computed on a taxable-equivalent basis using the statutory federal income tax rate of 35%. Maturity information is presented based upon contractual maturity. Actual maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties.




62

Table of Contents

Table 16 Maturities and Average Yields of Investment Securities Available for Sale
(in thousands) 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Fair Value            
U.S. Treasury securities $426
 
 
 
 
 426
U.S. Government agency securities 
 451
 32,139
 7,903
 
 40,493
Securities issued by U.S. Government sponsored enterprises 17,345
 658,076
 
 
 
 675,421
Mortgage-backed securities issued by U.S. Government agencies 
 310
 238
 285,205
 
 285,753
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,095
 23,176
 637,384
 1,340,351
 
 2,002,006
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 164
 651,336
 
 651,500
State and municipal securities 3,567
 11,883
 5,220
 4,648
 
 25,318
Other investments 999
 450
 
 4,000
 
 5,449
Securities with no stated maturity
  (equity securities)    
 
 
 
 
 3,759
 3,759
Total $23,432
 694,346
 675,145
 2,293,443
 3,759
 3,690,125
Average Yield            
U.S. Treasury securities 1.62% 
 
 
 
 1.62
U.S. Government agency securities 
 6.44
 5.66
 4.93
 
 5.53
Securities issued by U.S. Government sponsored enterprises 4.65
 1.55
 
 
 
 1.63
Mortgage-backed securities issued by U.S. Government agencies 
 6.45
 4.5
 4.22
 
 4.22
Mortgage-backed securities issued by U.S. Government sponsored enterprises 3.73
 4.21
 2.06
 3.13
 
 2.79
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 4.12
 2.52
 
 2.52
State and municipal securities 6.72
 6.57
 6.62
 5.91
 
 6.48
Other investments 6.83
 
 
 3.87
 
 4.09
Securities with no stated maturity
  (equity securities)    
 
 
 
 
 2.38
 2.38
Total 4.97% 1.72
 2.26
 3.09
 2.38
 2.69
             





















63

Table of Contents

Loans
Table 17 - Loans by Type

      
  2011 2010
(dollars in thousands) Total Loans 
     %(1)    
 Total Loans 
     %(1)    
Investment properties $4,557,313
 22.7% $5,059,102
 23.4%
1-4 family properties 1,618,484
 8.1
 2,102,787
 9.7
Land acquisition 1,094,821
 5.4
 1,218,691
 5.7
Total commercial real estate 7,270,618
 36.2
 8,380,580
 38.8
Commercial and industrial 8,941,274
 44.5
 9,264,811
 42.9
Home equity lines 1,619,585
 8.1
 1,648,039
 7.7
Consumer mortgages 1,411,749
 7.0
 1,475,261
 6.8
Credit cards 273,098
 1.3
 284,970
 1.3
Other retail loans 575,475
 2.9
 542,538
 2.5
Total retail 3,879,907
 19.3
 3,950,808
 18.3
Deferred fees and costs, net (11,986) 
 (10,436) 
Total loans, net of deferred fees and costs $20,079,813
 100.0% $21,585,763
 100.0%
         
(1) Loan balance in each category expressed as a percentage of total loans, net of deferred fees and costs.


Portfolio Composition

The loan portfolio spreads across five Southeastern states within Synovus’ footprint as presented in the following table.

Table 18 - Loans by State

  December 31, 2011 December 31, 2010
(dollars in thousands) Total Loans 
        As a % of
  Total Loan
    Portfolio    
 Total Loans 
   As a % of
  Total Loan
    Portfolio    
Georgia(1)    
 $10,666,542
 53.1% $11,345,896
 52.6%
Florida 2,603,167
 13.0
 2,830,251
 13.1
South Carolina 2,730,401
 13.6
 3,019,120
 14.0
Tennessee 873,466
 4.3
 974,548
 4.5
Alabama 3,206,237
 16.0
 3,415,948
 15.8
Total $20,079,813
 100.0% $21,585,763
 100.0%
         
(1) Atlanta represents $3.60 billion or 17.9% at December 31, 2011 and $3.59 billion or 16.6% at December 31, 2010.costs.

nm - not meaningful
At December 31, 20112012, total loans outstanding were $20.08$19.54 billion, a decrease of 7.0%$538.1 million or 2.7% from 2010. Average loans decreased 12.3% or $2.91 billion compared to 2010, representing 78.3% of average earning assets and 72.7% of average total assets.2011. The decline in loan balances was drivenprimarily impacted by salesa bulk sale of distressed loans, charge-offs, and transfers to ORE. Additionally, loan paydowns exceeded new and existing loan fundings by approximately $370.9 million. Positive momentum in the loan pipeline during the second half of 2011, along with reductions in charge-offs and loan sales, contributed to the stabilization of loan balancesassets completed during the fourth quarter of 2012, consisting primarily of commercial real estate loans, as well as other distressed asset dispositions completed during 2012, which cumulatively had a total book value of $734.2 million. Additionally, net loan growth (excluding the impact of transfers to held for sale, charge-offs, and foreclosures) for 2012 was approximately $589 million compared to net loan decline of approximately $371 million for 2011.Building on the continued strategy to reduce overall commercial real estate concentrations and grow the C&I and retail loan portfolio,portfolios, the loan portfolio mix continued to improve with the commercial real estate portfolio representing 36.2%33.0% of total loans at December 31, 2011,2012, down from 38.8%36.2% a year ago and a peak of approximately 45%. in 2007. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information on net loan growth.
Commercial Loans
Total commercial loans at December 31, 20112012 were $16.21$15.55 billion or 80.7%79.6% of the total loan portfolio, a decline of $1.43 billion$660.9 million or 8.1%4.1% from December 31, 20102011., resulting primarily from a bulk sale of distressed assets in the fourth quarter of 2012. The commercial loan portfolio consists of commercial and industrial loans and commercial real estate loans.
At December 31, 2012 and 2011, Synovus had 22 and 26 commercial loan relationships, respectively, with total commitments of $50 million or more (including amounts funded). The average funded balance of these relationships at December 31, 2012 and 2011 was approximately $70 million and $67 million, respectively.
Commercial and Industrial (C&I) Loans
Total commercial and industrial loans at December 31, 2012 were $9.10 billion, or 46.5% of the total loan portfolio, compared to $8.94 billion, or 44.5%% of the total loan portfolio at December 31, 2011, an increase of $160.2 million, or 1.8% from 2011 due primarily to initiatives to grow this portion of the loan portfolio. The commercial and industrial loan portfolio represents the largest category of Synovus' total loan portfolio. This portfolio is currently concentrated on small to middle market commercial and industrial lending disbursed throughout a diverse group of industries in the Southeast. For more detailed information on the C&I portfolio by industry at December 31, 2012 see the table below, Commercial and Industrial Loans by Industry.

6455

Table of Contents

Table 15 - Commercial and Industrial Loans by IndustryDecember 31, 2012
(dollars in thousands)Amount %*
Health care and social assistance$1,357,185
 14.9%
Real estate other771,487
 8.5
Manufacturing767,371
 8.4
Retail trade664,524
 7.3
Real estate leasing578,695
 6.4
Wholesale trade567,538
 6.2
Finance and insurance529,120
 5.8
Construction485,936
 5.3
Accommodation and food services451,130
 5.0
Professional, scientific, and technical services418,756
 4.6
Agriculture, forestry, fishing, and hunting290,762
 3.2
Educational services221,775
 2.4
Transportation and warehousing205,038
 2.3
Arts, entertainment, and recreation182,190
 2.0
Other services967,193
 10.6
Other industries642,814
 7.1
Total commercial and industrial loans$9,101,514
 100.0%
    
*Loan balance in each category expressed as a percentage of total commercial and industrial loans.
During 2011, Synovus formed the Corporate Banking Group to complement its core banking talent and further diversify and grow the C&I portfolio.  Loans outstanding from the Corporate Banking Group increased to $1.22 billion at December 31, 2012, compared to $632.7 million at December 31, 2011.  The Corporate Banking Group provides lending solutions to larger corporate clients, and includes specialty units such as syndications and senior housing.  These units partner with Synovus' local bankers to build relationships across the five-state footprint, as well as the southeastern and southwestern United States. To date, loan syndications consist primarily of loans where Synovus is participating in the credit (versus the lead bank). Senior housing loans are typically extended to borrowers in the assisted living or skilled nursing facilities sectors. The Corporate Banking Group also originates loans and participates in loans to well-capitalized public companies and larger private companies that operate in the five-state footprint as well as other states in the Southeast.   
At December 31, 2012, $3.80 billion, or 41.8% of the total commercial and industrial loans represent loans for the purpose of financing owner-occupied properties compared to $3.85 billion or 43.1% of the total commercial and industrial loans at December 31, 2011. The primary source of repayment on these loans is revenue generated from products or services offered by the business or organization. The secondary source of repayment on these loans is the real estate loans.estate. These loans are predominately secured by owner-occupied and other real estate. Other types of collateral securing these loans consist primarily of marketable equipment, marketable inventory, accounts receivable, equity and debt securities, and time deposits.
At December 31, 2012, $5.30 billion, or 58.2% of the total commercial and industrial loans represent loans for the purpose of financing commercial, financial, and agricultural business activities compared to $5.09 billion or 56.9% of the total commercial and industrial loans at December 31, 2011 . The primary source of repayment on these loans is revenue generated from products or services offered by the business or organization. The secondary source of repayment is the collateral, which consists primarily of equipment, inventory, accounts receivable, time deposits, and other business assets.
Commercial Real Estate Loans
Total commercial real estate loans, which represent 36.2%33.0% of the total loan portfolio at December 31, 20112012, were $7.27$6.45 billion, a decline of $1.11 billion,$821.2 million, or 13.2%11.3%, from December 31, 20102011. The decline was primarily the result of a bulk sale of distressed assets completed during the fourth quarter of 2012. As shown in Table 17,14, the commercial real estate loan portfolio is diversified among various property types: investment properties, 1-4 family properties, and land acquisition. Commercial
Investment Properties Loans
Total investment properties loans as of December 31, 2012 were $4.38 billion, or 67.9% of the total commercial real estate loans are primarily originated through Synovus' local market banking divisions. In accordance with Synovus' uniform lending policy, each loan undergoes a detailed underwriting process which incorporates uniform underwriting standardsportfolio, and oversight in proportion to the size and complexity22.4% of the lending relationship. Thetotal loan portfolio, compared to $4.56 billion or, 62.7% of the total commercial real estate loan portfolio,

56

Table of Contents

and 22.7% of the total loan portfolio at December 31, 2011 and 2010 includes loans in the Atlanta market totaling $1.56 billion and $1.71 billion, respectively, of which $397.5 million and $520.0 million, respectively, represent the combined 1-4 family construction, residential development and land acquisition portfolios. The South Carolina market represents $1.07 billion and $1.31 billion of the total commercial real estate portfolio as of December 31, 2011 and 2010, respectively, of which $319.6 million and $405.4 million, respectively, represent the combined1-4 family construction and residential development and land development portfolios.
. Investment Property Loans
Investment propertyproperties loans consist of construction and mortgage loans for income producing properties and are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. Synovus'
The following table shows the principal components of the investment propertyproperties portfolio is well diversified with no concentration by property type, geography (other than the fact that mostat December 31, 2012 and 2011.
Table 16 - Investment Properties Loan Portfolio
 December 31,
 2012 2011
(dollars in thousands)Amount %* Amount %*
Multi-family$796,110
 18.2% $785,672
 17.2%
Hotels655,263
 15.0
 791,444
 17.4
Office buildings773,881
 17.7
 775,671
 17.0
Shopping centers896,869
 20.5
 979,288
 21.5
Warehouses538,157
 12.3
 286,954
 6.3
Other investment property489,325
 11.2
 489,086
 10.7
Commercial development226,513
 5.2
 449,198
 9.9
Total investment properties loans$4,376,118
 100.0% $4,557,313
 100.0%
        
*Loan balance in each category expressed as a percentage of thesetotal investment properties loans.
1-4 Family Properties Loans
At December 31, 2012, 1-4 family properties loans are in Synovus' primary market areas of Georgia, Alabama, Tennessee, South Carolina, and Florida)declined to $1.28 billion, or tenants. These loans are generally recourse in nature with short-term maturities (three years or less) allowing for restructuring opportunities that reduce Synovus' overall risk exposure. The investment property loans are primarily secured by the property being financed by the loans; however, they may also be secured by real estate or other assets beyond the property being financed. Investment property loans are subject to the same uniform lending policies referenced above, although such loans have historically been underwritten with stressed interest rates and vacancies. In addition, Synovus has placed restrictions on both hotel and shopping center lending. Synovus reviews quarterly all investment property loans of $1 million or more to more closely monitor the performance of the portfolio. Total investment property loans as of December 31, 2011 were $4.56 billion, or 62.7%19.8% of the total commercial real estate loan portfolio, and 22.7%6.5% of the total loan portfolio, compared to $5.06$1.62 billion, or 60.4%22.3% of the total commercial real estate loan portfolio, and 23.4%8.1% of the total loan portfolio at December 31, 2010.
1-4 Family Properties Loans
2011 primarily due to sales of distressed loans and charge-offs. 1-4 family properties loans include construction loans to homebuilders, commercial mortgage loans to real estate investors, and residential development loans to developers and are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. These loans are subject to the same uniform lending policies referenced above. Additionally, underwriting standards for these types of loans include stricter approval requirements as well as more stringent underwriting standards than current regulatory guidelines. Construction and residential development loans are interest-only loans and typically carry maturities of three years or less, and 1-4 family rental properties carry maturities of three to five years, with amortization periods of up to fifteen to twenty years. Given the continued turmoil in theAlthough housing and real estate markets including declining real estate prices in certain markets and high levelsthe five southeastern states within Synovus' footprint are showing signs of foreclosures,stabilization, Synovus has actively and successfully reducedworked to reduce its exposure (including its exposure to the Atlanta market)in historically high loss markets such as Atlanta) to these types of loans. At December 31, 2011, these loans totaled $1.62 billion, or 22.3% of the total commercial real estate portfolio, and 8.1% of the total loan portfolio, compared to $2.10 billion, or 25.1% of the total commercial real estate portfolio, and 9.7% of the total loan portfolio at December 31, 2010.
Total residential construction and development loans (consisting of 1-4 family construction loans and residential development loans) were $641.9$413.3 million at December 31, 2011,2012, a decline of $333.3$228.6 million or 34.2%35.6% from December 31, 2010.

65

Table2011. The decline was primarily driven by charge-offs and sales of Contents

Table 19 - Residential Construction and Development Loans by State

  December 31, 2011
 
 
 
 
 
 
(dollars in thousands)
 
 
 
     1-4 Family
      Construction
and
Residential
  Development    
 
 
     % of Total
        1-4 Family
  Construction
    and
   Residential
  Development    
 
 
    1-4 Family
  Construction
             and
   Residential
  Development
          NPL    
 
    % of
    1-4 Family
  Construction
             and
  Residential
  Development
          NPL    
Georgia(1)    
 $268,492
 41.8% $61,274
 43.9%
Florida 73,615
 11.5
 31,098
 22.3
South Carolina 168,308
 26.2
 29,830
 21.3
Tennessee 12,513
 2.0
 2,690
 1.9
Alabama 119,004
 18.5
 14,767
 10.6
Total $641,932
 100.0% $139,659
 100.0%
         
  December 31, 2010
 
 
 
 
 
 
(dollars in thousands)
 
 
 
     1-4 Family
      Construction
and
Residential
  Development    
 
 
     % of Total
        1-4 Family
  Construction
    and
   Residential
  Development    
 
 
    1-4 Family
  Construction
             and
   Residential
  Development
          NPL    
 
    % of
    1-4 Family
  Construction
             and
  Residential
  Development
          NPL    
Georgia(2)    
 $426,155
 43.7% $126,141
 56.9%
Florida 121,778
 12.5
 42,402
 19.1
South Carolina 244,409
 25.0
 40,128
 18.1
Tennessee 15,394
 1.6
 1,514
 0.7
Alabama 167,485
 17.2
 11,399
 5.2
Total $975,221
 100.0% $221,584
 100.0%
         
(1) Atlanta represents $101,892, or 15.9% of total residential construction and development loans, and $27,547, or 19.7% of total residential construction and development NPL’s.
(2) Atlanta represents $169,625, or 17.4% of total residential construction and development loans, and $72,385, or 32.7% of total residential construction and development NPL’s.
distressed loans. Additionally, Synovus is not actively seeking to originate these types of loans.
Land Acquisition Loans
Total land acquisition loans were $794.2 million at December 31, 2012, or 4.1% of the total loan portfolio, a decline of 27.5% from December 31, 2011, primarily due to sale of distressed loans and charge-offs. Land acquisition loans are secured by land held for future development, typically in excess of one year. They have short-term maturities and are typically unamortized. These properties are substantially within the Synovus footprint and generally carry personal guarantees from the principals. They are underwritten based on the loan to value of the collateral and the capacity of the guarantor(s). This portfolio increased during the recession as land loans originally planned for development moved back into inventory for future development. Thesedevelopment but has decreased over recent years as the exposure in this portfolio has been closely monitored and reduced primarily through asset dispositions and charge-offs.
Retail Loans
Total retail loans are generally subject to the same uniform lending policies referenced above, and the maximum loan-to-value limit at the timeas of origination or refinancing is aligned with regulatory requirements. Total land acquisition loans were $1.09 billion at December 31, 20112012 were $4.01 billion, or 5.4% of the total loan portfolio, a decline of 10.2% from December 31, 201020.5.
Commercial and Industrial Loans
The commercial and industrial loan portfolio represents the largest category of Synovus' total loan portfolio. The commercial and industrial loan portfolio is currently concentrated on small to middle market commercial and industrial lending disbursed throughout a diverse group of industries in the Southeast, including health care, finance and insurance, manufacturing, construction, real estate leasing and retail trade. The portfolio is relationship focused and, as a result, Synovus' lenders have in-depth knowledge of the borrowers, most of which have guaranty arrangements. Commercial and industrial loans are primarily originated through Synovus' local market banking divisions and made to commercial customers primarily to finance capital expenditures, including real property, plant and equipment, or as a source of working capital. These loans are subject to the same uniform lending policies referenced above. Approximately 93% of Synovus' commercial and industrial loans are secured by real estate, business equipment, inventory, and other types of collateral. Total commercial and industrial loans at December 31, 2011 were $8.94 billion, or 44.5%% of the total loan portfolio compared to $9.26$3.88 billion, or 42.9%19.3% of the total loan portfolio at December 31, 2010, a slight decline of $323.5 million, or 3.5% from 2010.
At December 31, 2011 $3.85 billion,. Total retail loans increased by $131.2 million, or 43.1% of the total commercial and industrial loans represent loans for the purpose

66


of financing owner-occupied properties. The primary source of repayment on these loans is revenue generated3.4%, from products or services offered by the business or organization. The secondary source of repayment on these loans is the real estate. These loans are predominately secured by owner-occupied and other real estate. Other types of collateral securing these loans consist primarily of marketable equipment, marketable inventory, accounts receivable, equity and debt securities, and time deposits.
C&I lending is a key component of Synovus' growth plans and diversification strategy (reducing overall concentration in CRE and growing the percentage of C&I loans relative to the total loan portfolio). Synovus has actively invested in additional expertise, product offerings, and product quality to provide its commercial and industrial clients with increased and enhanced product offerings and customer service. Complementing this investment in C&I growth, Synovus' management continues to focus on streamlining and enhancing Synovus' existing product lines, especially for traditional retail, small business and professional services customers.
While lending to small and mid-sized businesses has been Synovus' traditional focus, in 2010, Synovus formed a Large Corporate Banking Team to provide lending solutions to larger corporate clients in an effort to strengthen, diversify and further drive growth in Synovus' C&I loan portfolio. In conjunction with the formation of the Large Corporate Banking Team, Synovus implemented a strategy to increase the level of participation in loan syndications which has contributed to the funding of approximately $350 million in loan syndications and an additional approximately $200 million in commitments during 2011. During mid-2011, Synovus hired an experienced senior housing lending team. That team funded approximately $140 million of senior housing loans during the last half of 2011.
At December 31, 2011 and 2010, Synovus had 26 and 27 commercialdue primarily to initiatives to grow this portion of the loan relationships, respectively, with total commitments of $50 million or more (including amounts funded). The average funded balance of these relationships at December 31, 2011 and 2010 was approximately $67 million and $73 million, respectively.
Retail Loans
portfolio. The retail loan portfolio consists of a wide variety of loan products offered through Synovus' banking network, including first and second residential mortgages, HELOC, credit card loans, automobile loans, small business loans, and other retail loans. These various types of secured and unsecured retail loans are marketed to qualifying existing clients and to other creditworthy candidates in Synovus' market area. The majority of Synovus' retail loans are consumer mortgages and home equity lines secured by first and second liens on residential real estate primarily located in the markets served by Synovus in Georgia, Florida, South Carolina, Alabama, and Tennessee. In accordance withCredit card loans totaled $263.6 million at December 31, 2012 and $273.1 million at December 31, 2011, including $67.6 million and $68.6 million of commercial credit card loans, respectively. These commercial credit card loans relate to Synovus' uniform lending policy, each loan undergoescommercial and small business customers who utilize corporate credit cards for various business activities.

57

Table of Contents

Small business loans at December 31, 2012 totaled $516.3 million, an increase of $216.0 million or 71.9% compared to December 31, 2011. The increase in small business loans is partially due to a detailed underwriting processreclassification of C&I loans which incorporates uniform underwriting standardsare now underwritten using a business credit scoring system and oversight that is proportionalthus are reported as small business loans, a component of retail loans. During 2012, $58.0 million of these loans were reclassified from the C&I portfolio to the sizeretail small business loans. As these small business loans included as a component of commercial and complexity of the lending relationship. Retailindustrial loans are subject torenewed or refinanced, they will be classified as small business loans, a component of retail loans. See "Part I - Item 1.Business - Retail Loan Portfolio" of this Report for further information on retail loans.
The following table shows the same uniform lending policies referenced above and consist primarily of loans with strong borrower credit scores (most recently measured retail loan portfolio by state at December 31, 2012 and 2011 weighted-average FICO scores within.
Table 17- Retail Loans by State(1)
December 31,
(in thousands)2012 2011
Georgia(2)
$1,942,632
 1,846,443
Florida527,506
 479,790
Alabama702,608
 708,591
Tennessee270,811
 278,589
South Carolina567,540
 566,494
Total retail loans$4,011,097
 3,879,907

(1) Loans are grouped by state based on where the residential real estate portfolioloans were 751 for HELOC and 736 for Consumer Mortgages), conservative debt-to-income ratios (average debt-to-income ratiooriginated.
(2) Atlanta represents $504.0 million or 12.6% of 28.4%total retail loans at December 31, 2011), utilization rates (total amount outstanding as a percentage2012 and $429.2 million or 11.1% of total available lines) of approximately 62%retail loans at December 31, 2011, and loan-to-value ratios based upon prudent guidelines to ensure consistency with Synovus' overall risk philosophy. Apart from credit card loans and unsecured loans, Synovus does not originate loans with LTV ratios greater than 100% at origination except for infrequent situations provided that certain underwriting requirements are met. Additionally, at origination, loan maturities are determined based on the borrower's ability to repay (cash flow or earning power of the borrower that represents the primary source of repayment) and the collateralization of the loan, including the economic life of the asset being pledged. Collateral securing these loans provides a secondary source of repayment in that the collateral may be liquidated. Synovus determines the need for collateral on a case-by-case basis. Factors considered include the purpose of the loan, current and prospective credit-worthiness of the customer, terms of the loan, and economic conditions. Total retail loans as of December 31, 2011 were $3.88 billion, or 19.3% of the total loan portfolio compared to $3.95 billion, or 18.3% of the total loan portfolio at December 31, 2010. Total retail loans declined minimally by $70.9 million, or 1.8%, from December 31, 2010.2011.
Risk levels 1-6 (descending) for retail loans are assigned based upon risk scores and are considered “pass” ratings. The retail loan portfolio is sent to a consumer credit reporting agency for a refresh of customers' credit scores at least annually to determine ongoing consistency or negative migration in the quality of the portfolio. As part of the refresh most recently updated as of December 31, 2011,2012, revolving lines of credit were reviewed for a material change in financial circumstances and subsequently suspended for further advances when warranted. FICO scores within the retail residential real estate portfolio have generally remained stable since 2007.
Sub-prime loans are not a part of the retail lending strategy, and Synovus does not currently develop or offer specific sub-prime, alt-A, no documentation or stated income retail residential real estate loan products. Synovus estimates that, as of December 31, 2011,2012, it has $148.3$146.5 million of retail residential real estate loans (4.9%(5.0% of said portfolio and 0.7%0.8% of the total loan portfolio) with FICO scores at origination that were below Fannie Mae and Freddie Mac eligibility thresholds which could be considered sub-prime. While FICO scores are one key indicator of credit risk, Synovus makes retail residential real estate lending decisions based upon a number of key credit risk determinants including FICO scores as well as bankruptcy predictor scores, loan-to-value,

67


and debt-to-income ratios. Through its mortgage subsidiary, Synovus previously originated Fannie Mae alt-A loans with the intent to sell these loans into the secondary market. Synovus no longer originates such loans and as of December 31, 20112012 has $1.2 million of such loans remaining on its balance sheet.
Prior to July 2009, Synovus’ loan policy did not specifically prohibit the origination of no documentation or stated income loans as long as such loans were supported by other risk mitigating criteria including, but not limited to, established banking relationship history, significant cash on deposit, and/or compensating loan-to-value or debt-to-income ratios. Since July 2009, as Synovus has continued to tighten its retail residential real estate origination policy, no documentation or stated income loans are permitted to be made only on an exception basis and only if supplemented by the mitigating criteria previously noted. While Synovus does not currently offer specific no documentation or stated income retail residential real estate loan products, loans with these characteristics could have been issued under the previous loan policy or as an exception under the current loan policy, primarily to individuals with existing banking relationships. Synovus does not believe it has originated a significant dollar amount of such loans and does not believe that extending such loans has had a significant negative impact on the credit quality of the portfolio.
At December 31, 2012 and December 31, 2011, weighted average FICO scores within the retail residential real estate portfolio were 757 and 751 (HELOC), respectively, and 735 and 736 (Consumer Mortgages). FICO scores within the retail residential real estate portfolio have remained stable since 2007., respectively. Total past dues within the retail residential real estate portfolio as of December 31, 20112012 were 0.8%0.67% (HELOC) and 2.0%1.67% (Consumer Mortgages) compared to 0.9%0.84% (HELOC) and 1.6%2.01% (Consumer Mortgages) at December 31, 2010.2011. The net charge-off ratios for the year ended December 31, 20112012 were 1.8%1.19% (HELOC) and 1.6%1.30% (Consumer Mortgages) compared to 1.9%1.78% (HELOC) and 3.2%1.58% (Consumer Mortgages) for the year ended December 31, 2010.2011.
Synovus has reviewed the Interagency Supervisory Guidance on Allowance for Loan and Lease Losses Estimation Practices for Loans and Lines of Credit Secured by Junior Liens on 1-4 Family Residential Properties published January 31, 2012. The guidance states that institutions should ensure that during the ALL estimation process, sufficient information is gathered to adequately assess the probable loss incurred within junior lien portfolios, and when an institution does not own or service the associated senior lien loans, it should use reasonably available tools to determine the payment status of the senior lien loans. Approximately $1.0 million in junior liens were classified as loss during 2012 as a result of this guidance.

58

Table of Contents

During the third quarter of 2012, the OCC issued accounting guidance on single family residential loans discharged in Chapter 7 bankruptcy that were not reaffirmed by the borrower.  The guidance requires these loans to be classified as TDRs, regardless of payment performance, and the shortfall in collateral value should be classified as loss. Based on this guidance, approximately $4 million in loans were classified as accruing TDRs in 2012. An analysis of the fair value of collateral on loans that were not reaffirmed by the borrower determined that the current level of reserves carried on these loans was not significantly different from the collateral deficiencies. Loans that were less than 90 days past due were generally classified as accruing TDR's, and loans 90 days or more past due were generally classified as non-accruing TDR's.
See "Part I - Item 1.Business - Monitoring of Collateral and Loan Guarantees" of this Report for information on monitoring of collateral and loan guarantees.
The following table shows the composition of the loan portfolio at December 31, 2012, 2011, 2010, 2009, and 2008.
Table 18 - Five Year Composition of Loan Portfolio

  December 31,
  2012 2011 2010 2009 2008
(dollars in thousands) Amount 
 %(1)
 Amount 
 %(1)
 Amount 
  %(1)    
 Amount 
  %(1)    
 Amount 
  %(1)    
Commercial                    
Commercial, financial, and agricultural $5,301,134
 27.1% $5,088,420
 25.3% $5,267,861
 24.4% $6,003,735
 23.7% $6,747,928
 24.2%
Owner-occupied 3,800,380
 19.4
 3,852,854
 19.2
 3,996,950
 18.5
 4,443,611
 17.5
 4,499,339
 16.1
Real estate — construction 1,729,248
 8.8
 2,381,728
 11.9
 3,112,919
 14.4
 5,171,398
 20.4
 7,295,727
 26.1
Real estate — mortgage 4,720,204
 24.2
 4,888,890
 24.3
 5,267,661
 24.4
 5,571,442
 21.9
 5,024,640
 18.0
Total commercial 15,550,966
 79.5
 16,211,892
 80.7
 17,645,391
 81.7
 21,190,186
 83.5
 23,567,634
 84.4
Retail                    
Real estate — mortgage 2,936,645
 15.1
 3,031,334
 15.1
 3,123,300
 14.5
 3,352,972
 13.3
 3,488,524
 12.5
Retail loans — credit cards 263,561
 1.3
 273,098
 1.3
 284,970
 1.3
 294,126
 1.2
 295,055
 1.0
Retail loans — other 810,891
 4.1
 575,475
 2.9
 542,538
 2.5
 565,132
 2.1
 606,347
 2.2
Total retail 4,011,097
 20.5
 3,879,907
 19.3
 3,950,808
 18.3
 4,212,230
 16.6
 4,389,926
 15.7
Total loans 19,562,063
   20,091,799
   21,596,199
   25,402,416
   27,957,560
  
Deferred fees and costs, net (20,373) nm (11,986) nm (10,436) nm (19,348) (0.1) (37,383) (0.1)
Total loans, net of deferred fees and costs $19,541,690
 100.0% $20,079,813
 100.0% $21,585,763
 100.0% $25,383,068
 100.0% $27,920,177
 100.0%
                     
(1) Loan balance in each category is net of deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm - not meaningful

Other Real Estate
The carrying value of ORE was $150.3 millionand $204.2 million at December 31, 2012 and 2011, respectively. The decline from 2011 was driven by fewer properties being transferred into other real estate, sales, and to a lesser extent, write-downs for declines in fair value subsequent to foreclosure. During the year ended December 31, 2012 and 2011, $155.8 million and $226.9 million, respectively,of loans and other loans held for sale were foreclosed and transferred to other real estate at fair value. During the years ended December 31, 2012, 2011, and 2010, Synovus follows a risk-based approach as it relatesrecognized foreclosed real estate expense, net, of $90.7 million, $133.6 million, and $163.6 million, respectively. These expenses included write-downs for declines in fair value of ORE subsequent to the credit monitoring processesdate of foreclosure and net realized losses resulting from sales transactions totaling $73.9 million, $113.4 million, and$137.2 million for the year ended December 31, 2012, 2011, and 2010, respectively.
At foreclosure, ORE is recorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, by review of current appraisals, as well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, changes in absorption rates or market conditions from the time of the latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management's plans for disposition. Additionally, as of December 31, 2012, the ORE carrying value of $150.3 million reflects cumulative write-downs totaling approximately $168 million, or 53% of the related loans' unpaid principal balance.
It is Synovus' objective to dispose of ORE properties in a timely manner and to maximize net sale proceeds. Synovus has a centralized managed assets division with the specialized skill set to facilitate this objective. While there is not a defined timeline for their sale, these ORE properties are actively marketed through unaffiliated third parties including real estate brokers and real estate auctioneers. Sales are made on an opportunistic basis as acceptable buyers and terms are identified. In addition, Synovus

59

Table of Contents

also sells ORE properties in bulk asset sales to unaffiliated third parties. In some cases, Synovus is approached by potential buyers of ORE properties, or Synovus may contact independent third parties who we believe might have an interest in an ORE property.

Goodwill
Goodwill is tested for impairment on an annual basis and as events occur or circumstances change that would more likely than not reduce the fair value of a reporting unit below its loan portfolio. Synovus updatescarrying amount. Goodwill is reviewed for impairment annually as of June 30th of each year and at interim periods if indicators of impairment exist. At December 31, 2012, the carrying value of goodwill was $24.4 million, consisting of goodwill associated with two financial management services reporting units; $19.9 million of the goodwill is attributable to a reporting unit that is a provider of investment advisory services. The remaining goodwill of $4.5 million is attributable to the trust services reporting unit.
Annual Impairment Test
For our annual goodwill impairment test, a third party valuation was obtained on the investment advisory services reporting unit, which accounts for approximately 82% of the recorded goodwill. The fair value of this reporting unit was determined by equally weighting the income approach (50%) and market approach (50%) to assess goodwill for potential impairment at June 30, 2012. The income approach utilized a discounted cash flow method, which is based on the expected future cash flows of the reporting unit. The market approach measures values based on what other market participants have paid for assets that can be considered reasonably similar to those being valued.
The first step (Step 1) of impairment testing requires a comparison of each reporting unit's fair value to the carrying amount to identify potential impairment. At June 30, 2012, we completed the most recent annual goodwill impairment evaluation. The result of the Step 1 process indicated that goodwill at the investment advisory services reporting unit was not impaired, as the fair value of the real estate collateral securing collateral-dependentreporting unit exceeded the respective estimated carrying value; therefore no further testing was required. The estimated fair value of this reporting unit using a weighted approach (income and market approach evenly weighted) was $23.9 million, which exceeded the carrying value of $22.5 million by $1.4 million, or 6%. The key assumptions that drove the fair value of this reporting unit under the income approach included projected revenue growth, projected EBITDA margin, projected growth in assets under management and assets under supervision, and the discount rate. The market approach determined the fair value of this reporting unit using comparisons of the reporting unit to publicly-traded companies with similar operations. Under this method, valuation multiples were: (1) derived from operating data of the selected guideline companies; (2) evaluated and adjusted based on the strengths and weaknesses of the reporting unit relative to the selected guideline companies; and (3) applied to the operating data of the reporting unit to arrive at an indication of value.
Step 1 of impairment testing was also completed for the trust services reporting unit. The Step 1 test concluded that the trust services reporting unit was not impaired, loans each calendar quarter,as the estimate of fair value of the reporting unit exceeded the respective carrying value; therefore, no further testing was required. The key assumptions that drove the estimate of fair value of this reporting unit were peer price to earnings multiples, tangible book value to earnings ratio, book value earnings multiple, and the related control premium. The fair value of this reporting unit was determined by equally weighting the income approach (50%) and market approach (50%) to assess goodwill for potential impairment at June 30, 2012. The excess of the estimated fair value over carrying value at June 30, 2012 was $49.7 million, or approximately 110% of carrying value.
Interim Impairment Test
Synovus also obtained a third party valuation to perform an interim impairment test of the investment advisory services reporting unit as of December 31, 2012. The interim test was performed due to the loss of certain assets under management, which resulted in lower than forecasted revenues. The results of the interim impairment test of the investment advisory services reporting unit indicated that goodwill at the investment advisory services reporting unit was not impaired, as the estimated fair value of the reporting unit exceeded the respective carrying value; therefore, no further testing was required. The estimated fair value in excess of the carrying value remained consistent with appraisals usually receivedthe June 30, 2012 assessment. The interim evaluation included an update to all assumptions used in the estimate of fair value of the reporting unit, bringing the calculation current. The calculation reflected a higher discount rate under the income approach, combined with management's revised forecast. Management revised its forecasted revenue growth, EBITDA margin, and growth in assets under management and assets under supervision to reflect current market conditions and changes in investment strategies among its clients and an estimate of the tax amortization benefit.
Changes in the aforementioned valuation assumptions, including a lower rate of revenue growth than expected and a lower than projected EBITDA margin improvement or a lower than expected tax amortization benefit, could have a negative effect on an annual basis, or sooner if appropriate, from an independent unaffiliated certified or licensed appraiser. Management also considers other factors or recent developments, such as selling costs and anticipated sales values considering management’s plans for disposition,the fair value of this reporting unit, which in turn could result in adjustmentsan impairment charge to goodwill in future periods. See “Part I - Item 1A - Risk Factors - We may be required to record goodwill impairment charges in the future." of this Report.


60

Table of Contents

Deposits
Deposits provide the most significant funding source for interest earning assets. The following table shows the relative composition of deposits for 2012 and 2011. See Table 22 for information on average deposits including average rates paid in 2012 and 2011.
Table 19 - Composition of Deposits

(dollars in thousands)2012 
%(1)
 2011 
%(1)
Non-interest bearing demand deposits$5,665,527
 26.9% $5,366,868
 23.9%
Interest bearing demand deposits4,016,209
 19.1
 3,613,060
 16.1
Money market accounts, excluding brokered deposits6,136,538
 29.1
 6,542,448
 29.2
Savings deposits562,717
 2.7
 515,038
 2.3
Time deposits, excluding brokered deposits3,583,304
 17.0
 4,591,164
 20.5
Brokered deposits1,092,749
 5.2
 1,783,174
 8.0
Total deposits21,057,044
 100.0
 22,411,752
 100.0
   Core deposits(2)    
19,964,295
 94.8
 20,628,578
 92.0
   Core deposits excluding time deposits(2)    
$16,380,991
 77.8% $16,037,414
 71.6%
        
(1) Deposits balance in each category expressed as percentage of total deposits.
(2) See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
Total deposits at December 31, 2012 decreased $1.35 billion, or 6.0%from December 31, 2011. The decline in total deposits was driven primarily by the continued planned reduction of brokered deposits and time deposits.Synovus currently anticipates that brokered and time deposits will stabilize during 2013.Total core deposits excluding time deposits at December 31, 2012 grew $343.6 million, or 2.1% from December 31, 2011 and non-interest bearing demand deposits as a percentage of total deposits increased to 26.9% at December 31, 2012 from 23.9% at December 31, 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
Time deposits of $100,000 and greater at December 31, 2012 and 2011 were $2.86 billion and $4.14 billion, respectively, and included brokered time deposits of $892.3 million and $1.56 billion, respectively. See Table 20 for the maturity distribution of time deposits of $100,000 or more. These larger deposits represented 13.6% and 18.5% of total deposits at December 31, 2012 and 2011, respectively, and included brokered time deposits which represented 4.2% and 7.0% of total deposits at December 31, 2012 and 2011, respectively.
At December 31, 2012, brokered deposits represented 5.2% of Synovus’ total deposits compared to 8.0% at December 31, 2011.
As a result of the Dodd-Frank Act, effective as of December 31, 2010, unlimited FDIC insurance coverage for non-interest bearing demand transaction accounts was extended through December 31, 2012. This component of the Dodd-Frank Act served to extend unlimited insurance coverage which was initially established by the TAGP. Insurance coverage for non-interest bearing demand deposits declined to $250,000 per depositor after December 31, 2012. As of the filing date of this Report, the expiration of this unlimited coverage has had a very modest effect on Synovus' deposit balances. Synovus' ability to retain these deposits will depend on numerous factors, including general economic conditions and the operating performance and credit quality of Synovus. See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position" of this Report.



61

Table of Contents

The following table shows maturities of time deposits of $100,000 or more at December 31, 2012.
Table 20 - Maturity Distribution of Time Deposits of $100,000 or More  
(in thousands) December 31, 2012
3 months or less $611,899
Over 3 months through 6 months 632,705
Over 6 months through 12 months 877,567
Over 12 months 738,297
Total outstanding $2,860,468
   

Visa Shares and Related Agreement
Synovus is a member of the Visa USA network and received shares of Visa Class B common stock in exchange for its membership interest in Visa USA in conjunction with the Visa IPO in 2009. Visa members have indemnification obligations with respect to the collateral value estimates indicated inCovered Litigation. Additionally, Visa Class B shares are subject to certain restrictions until the appraisals. settlement of the Covered Litigation. As of December 31, 2012, the Covered Litigation had not been settled. Visa has established a litigation escrow to fund settlement of the Covered Litigation. The litigation escrow is funded by proceeds from Visa's conversion of Class B shares.
Synovus updateshas recorded a contingent liability representing the valuesestimate of collateral that is in the form of accounts receivable, inventory, equipment, and cash surrender value of life insurance policies at least annually and the values of collateral that is in the form of marketable securities and brokerage accounts at least monthly.
It is the Company's policyexposure to obtain, on at least an annual basis, an updated appraisal from an independent, unaffiliated certified or licensed appraiser for loan relationships of $1 million and over when at least onethe settlement of the loansCovered Litigation, via the Visa Derivative liability. A relatively high degree of subjectivity is used in estimating the relationship is on non-accrual status. For relationships under $1 million, while independent appraisals are not mandated by the Company's policies, management will obtain such appraisals when considered prudent. For credits that are not on impaired status, Synovus generally obtains an unaffiliated third-party appraisal of thefair value of the real estate collateral prior to each loan renewal. Additionally, if conditions warrant (e.g., loansderivative liability. Management believes that are not considered impaired but exhibit a higher or potentially higher risk), Synovus engages an unaffiliated appraiser to reappraise the estimate of the fair value of the collateralVisa Derivative liability is reasonable based on current information; however, future developments in the litigation could require potentially significant changes to the estimate.
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreement" of this Report for further information.

Net Interest Income
The following table summarizes the components of net interest income for the years ended December 31, 2012, 2011 and 2010, including the tax-equivalent adjustment that is required in making yields on tax-exempt loans and investment securities comparable to taxable loans and investment securities. The taxable-equivalent adjustment is based on a more frequent basis. Examples35% federal income tax rate.
Table 21- Net Interest Income

  
  Years Ended December 31,
(in thousands) 2012 2011 2010
Interest income $1,004,140
 1,141,756
 1,320,581
Taxable-equivalent adjustment 3,106
 3,580
 4,224
Interest income, taxable-equivalent 1,007,246
 1,145,336
 1,324,805
Interest expense 150,023
 217,602
 334,248
Net interest income, taxable-equivalent $857,223
 927,734
 990,557
       
Net interest income (interest income less interest expense) is a significant component of circumstancesrevenue, representing earnings from the primary business of gathering funds from customer deposits and other sources, and investing those funds primarily in loans and investment securities. Synovus’ long-term objective is to manage those assets and liabilities to maximize net interest income while balancing interest rate, credit, liquidity, and capital risks.
Net interest income is presented in this discussion on a tax-equivalent basis so that could warrantthe income from assets exempt from federal income taxes is adjusted based on a new appraisal onstatutory marginal federal tax rate of 35% in all years (see Table above). The net interest margin is defined as taxable-equivalent net interest income divided by average total interest earning assets and provides an existing performing credit include instances where local market conditions where the real estate collateral is located have deteriorated, the collateral has experienced damage (fire, wind damage, etc.), the lease or sell-outindication of the collateral has not metefficiency of the original projections,earnings from balance sheet activities. The net interest margin is affected by changes in the spread between interest earning asset yields and interest bearing liability costs (spread rate), and by the percentage of interest earning assets funded by non-interest bearing funding sources.

62

Table of Contents

Net interest income for 2012 was $854.1 million, down $70.0 million, or 7.6%, from 2011. On a taxable-equivalent basis, net interest income decreased $70.5 million, or 7.6%, from 2011. During 2012, average earning assets decreased $1.96 billion, or 7.4%, primarily as a result of a decrease in net loans and balances due from the Federal Reserve Bank.
Net interest income for 2011 was $924.2 million, down $62.2 million, or 6.3%, from 2010. On a taxable-equivalent basis, net interest income decreased $62.8 million, or 6.3%, from 2010. During 2011, average earning assets decreased $3.04 billion, or 10.3%, primarily the result of a decrease in net loans.
Net Interest Margin
The net interest margin was 3.50% for 2012, a decrease of 1 basis point from 2011. The yield on earning assets decreased 22 basis points to 4.11% and the net operating incomeeffective cost of funds decreased 21 basis points to 0.61%. The effective cost of funds includes non-interest bearing funding sources primarily consisting of demand deposits.
The primary components of the collateral has declined. In circumstances whereyield on interest earning assets are loan yields, yields on investment securities, and the collateral is no longer considered sufficient, Synovus seeksyield on balances held with the Federal Reserve Bank. During 2012, loan yields decreased 29 basis points to obtain additional collateral. Examples4.80%. The decrease in loan yields was due to a continued decline in market interest rates and the downward repricing of adjustments made quarterlymaturing fixed rate loans, partially offset by an improvement in the negative impact of non-performing loans. Yields on investment securities decreased by 127 basis points due to appraised values include broker's commission, unpaid real estate taxes, attorney's fees, other estimated costs to disposecontinued declines in bond market yields and a significant increase in prepayment activity, which resulted in a higher level of purchased premium amortization. The year-over-year yield on investment securities was also negatively impacted by a repositioning of the property, known damageportfolio completed during the third quarter of 2011. A key component of this repositioning was the sale of higher coupon, more payment sensitive MBS, and the purchase of lower coupon MBS. This action was deemed to be prudent in light of continued declines in rates and the expectation of a higher level of prepayment activity. While increasing the stability of cash flows, the short-term impact of selling higher coupon MBS is negative to the property, knownoverall portfolio yield. The yield on balances held at the Federal Reserve Bank remained unchanged at 0.25% while the average balance decreased by $1.27 billion to a balance of $1.37 billion in 2012. Reducing these low yielding balances positively impacts realized earning asset yields. Synovus expects to further modestly reduce the average balances held at the Federal Reserve Bank during 2013.
The primary factors contributing to the 21 basis point decrease in the effective cost of funds during 2012 were a 38 basis point decrease in the cost of time deposits and a 30 basis point decrease in the cost of money market accounts. In addition to these factors, reduced utilization of brokered deposits and a continued deposit mix shift toward lower cost transaction accounts favorably impacted the effective cost of funds. Average non-interest bearing demand deposits, which increased by $425.7 million, or 8.4%, for 2012, funded 22.5% of average total interest earning assets in 2012 as compared to 19.2% during 2011.
The net interest margin was 3.51% for 2011, up 15 basis points from 2010. The yield on earning assets decreased 16 basis points to 4.33% while the effective cost of funds decreased by 31 basis points to 0.82%.
During 2011, loan yields decreased 8 basis points to 5.09%, due primarily to a continued decline in market interest rates and the downward repricing of maturing fixed-rate loans, and partially offset by an improvement in the negative impact of non-performing loans. Average net loans decreased $2.7 billion or 11.7% to $20.1 billion in 2011. Yields on investment securities decreased by 101 basis points primarily due to the continued declines in bond market yields and the net operating incomereinvestment of cash flows from older, higher yielding securities. The yield on investment securities was also negatively impacted by the repositioning of the property or rent rolls, as well as third-partyportfolio during the third quarter of 2011. The yield on balances held at the Federal Reserve Bank remained unchanged at 0.25%, while the average balance held at the Federal Reserve Bank decreased by $0.52 billion to $2.64 billion in 2011.
The primary factors contributing to the 31 basis point decrease in the effective cost of funds were a 36 basis point decrease in the cost of time deposits and a 30 basis point decrease in the cost of money market data.accounts. Additional factors that contributed to the decrease in the effective cost of funds in 2011 include growth in non-interest bearing demand deposit accounts, reduced utilization of brokered time deposits, and a continued deposit mix shift toward lower cost transaction accounts.






6863

Table of Contents

Table 20 - Five Year Composition of Loan Portfolio

  December 31,
  2011 2010 2009 2007 2007
(dollars in thousands) Amount 
 %(1)
 Amount 
  %(1)    
 Amount 
  %(1)    
 Amount 
  %(1)    
 Amount 
  %(1)    
Commercial                    
Commercial, financial, and agricultural $5,088,420
 25.3% $5,267,861
 24.4% $6,003,735
 23.7% $6,747,928
 24.2% $6,420,689
 24.2%
Owner occupied 3,852,854
 19.2
 3,996,950
 18.5
 4,443,611
 17.5
 4,499,339
 16.1
 4,226,707
 16.0
Real estate — construction 2,381,728
 11.9
 3,112,919
 14.4
 5,171,398
 20.4
 7,295,727
 26.1
 8,022,179
 30.3
Real estate — mortgage 4,888,890
 24.3
 5,267,661
 24.4
 5,571,442
 21.9
 5,024,640
 18.0
 3,877,808
 14.6
Total commercial 16,211,892
 80.7
 17,645,391
 81.7
 21,190,186
 83.5
 23,567,634
 84.4
 22,547,383
 85.1
Retail                    
Real estate — mortgage 3,031,334
 15.1
 3,123,300
 14.5
 3,352,972
 13.3
 3,488,524
 12.5
 3,211,625
 12.1
Retail loans — credit card 273,098
 1.3
 284,970
 1.3
 294,126
 1.2
 295,055
 1.0
 291,149
 1.1
Retail loans — other 575,475
 2.9
 542,538
 2.5
 565,132
 2.1
 606,347
 2.2
 494,591
 1.9
Total retail 3,879,907
 19.3
 3,950,808
 18.3
 4,212,230
 16.6
 4,389,926
 15.7
 3,997,365
 15.1
Total loans 20,091,799
   21,596,199
   25,402,416
   27,957,560
   26,544,748
  
Deferred fees and costs, net (11,986) -
 (10,436) -
 (19,348) (0.1) (37,383) (0.1) (46,163) (0.2)
Total loans, net of deferred fees and costs $20,079,813
 100.0% $21,585,763
 100.0% $25,383,068
 100.0% $27,920,177
 100.0% $26,498,585
 100.0%
                     
(1)  Loan balance in each category expressed as a percentage of total loans, net of deferred fees and costs.

Table 22 - Average Balances, Interest, and Yields

  2012 2011 2010
(dollars in thousands) 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
Assets                  
Interest earning assets:                  
Taxable loans, net(1)(2)    
 $19,645,210
 919,945
 4.68% $20,563,724
 1,014,144
 4.93% $23,480,939
 1,166,045
 4.97%
Tax-exempt loans, net(1)(2)(3)    
 145,767
 7,576
 5.20
 153,181
 8,110
 5.29
 143,173
 7,891
 5.51
Less Allowance for loan losses 469,714
 
 
 649,024
 
 
 899,015
 
 
Loans, net 19,321,263
 927,521
 4.80
 20,067,881
 1,022,254
 5.09
 22,725,097
 1,173,936
 5.17
Investment securities
 available for sale:
                  
Taxable investment securities 3,419,556
 66,416
 1.94
 3,309,981
 106,010
 3.20
 3,045,501
 127,669
 4.19
Tax-exempt investment
 securities(3)    
 20,451
 1,319
 6.45
 32,177
 2,167
 6.73
 62,999
 4,410
 7.00
Total investment securities 3,440,007
 67,735
 1.97
 3,342,158
 108,177
 3.24
 3,108,500
 132,079
 4.25
Trading account assets 12,632
 963
 7.62
 17,706
 925
 5.22
 15,664
 843
 5.38
Interest earning deposits with
 banks    
 20,700
 76
 0.37
 23,712
 114
 0.48
 18,474
 15
 0.08
Due from Federal Reserve
 Bank    
 1,374,634
 3,451
 0.25
 2,639,885
 6,660
 0.25
 3,156,763
 7,986
 0.25
Federal funds sold and
 securities purchased under
 resale agreements    
 123,732
 140
 0.11
 149,893
 118
 0.08
 173,268
 229
 0.13
FHLB and Federal Reserve
 Bank stock    
 65,379
 1,159
 1.77
 99,028
 893
 0.90
 129,508
 1,063
 0.82
Mortgage loans held for sale 146,892
 6,201
 4.22
 121,244
 6,195
 5.11
 171,361
 8,654
 5.05
Total interest earning assets 24,505,239
 1,007,246
 4.11% 26,461,507
 1,145,336
 4.33% 29,498,635
 1,324,805
 4.49%
Cash and due from banks 450,965
     437,648
     526,301
    
Premises and equipment, net 479,878
     502,390
     565,896
    
Other real estate 198,295
     261,369
     237,773
    
Other assets(4)    
 734,944
     849,279
     1,137,575
    
Total assets $26,369,321
     $28,512,193
     $31,966,180
    
Liabilities and Equity                  
Interest bearing liabilities:                  
Interest bearing demand
 deposits    
 $3,540,734
 7,467
 0.21% $3,416,021
 10,296
 0.30% $3,680,419
 14,036
 0.38%
Money market accounts 6,834,271
 26,794
 0.39
 6,884,462
 47,489
 0.69
 7,389,926
 73,242
 0.99
Savings deposits 551,803
 598
 0.11
 513,123
 679
 0.13
 486,176
 705
 0.15
Time deposits 5,062,826
 60,890
 1.20
 7,320,737
 115,420
 1.58
 10,350,182
 200,344
 1.94
Federal funds purchased and
 securities sold under
 repurchase agreements    
 320,338
 614
 0.19
 389,582
 1,064
 0.27
 480,700
 1,921
 0.40
Long-term debt 1,457,020
 53,660
 3.68
 1,731,218
 42,654
 2.46
 1,807,021
 44,000
 2.43
Total interest bearing liabilities 17,766,992
 150,023
 0.84% 20,255,143
 217,602
 1.07% 24,194,424
 334,248
 1.38%
Non-interest bearing demand deposits 5,507,895
     5,082,164
     4,315,353
    
Other liabilities 235,307
     263,184
     298,200
    
Equity 2,859,127
     2,911,702
     3,158,203
    
Total liabilities and equity $26,369,321
     $28,512,193
     $31,966,180
    
Net interest income/margin   857,223
 3.50%   927,734
 3.51%   990,557
 3.36%
Less Taxable-equivalent adjustment   3,106
     3,580
     4,224
  
Net interest income, actual   854,117
     924,154
     986,333
  
                   



(1)
Average loans are shown net of deferred fees and costs. Non-performing loans are included.
(2)
Interest income includes loan fees as follows: 2012 — $19.8 million, 2011 — $17.3 million, and 2010 — $18.4million.
(3)
Reflects taxable-equivalent adjustments, using the statutory federal tax rate of 35%, adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
(4)
Includes average net unrealized gains on investment securities available for sale of $66.3 million, $98.6 million, and $129.6 million for the years ended December 31, 2012, 2011, and 2010, respectively.



64


Table 23 - Rate/Volume Analysis 2012 Compared to 2011 2011 Compared to 2010
  
Change Due to(1)    
 
Change Due to(1)    
(in thousands) Volume Yield/Rate Net Change Volume Yield/Rate Net Change
Interest earned on:            
Taxable loans, net $(45,283) (48,916) (94,199) (144,986) (6,915) (151,901)
Tax-exempt loans, net(2)
 (392) (142) (534) 551
 (332) 219
Taxable investment securities 3,506
 (43,100) (39,594) 11,082
 (32,741) (21,659)
Tax-exempt investment securities(2)
 (789) (59) (848) (2,158) (85) (2,243)
Trading account assets (265) 303
 38
 110
 (28) 82
Interest earning deposits with banks (14) (24) (38) 4
 95
 99
Due from Federal Reserve Bank (3,163) (46) (3,209) (1,292) (34)
 (1,326)
Federal funds sold and securities
  purchased under resale agreements    
 (21) 43
 22
 (30) (82) (112)
FHLB and Federal Reserve Bank stock (303) 569
 266
 (250) 80
 (170)
Mortgage loans held for sale 1,311
 (1,305) 6
 (2,531) 72
 (2,459)
Total interest income (45,413) (92,677) (138,090) (139,500) (39,970) (179,470)
             
Interest paid on:            
Interest bearing demand deposits 374
 (3,203) (2,829) (1,005)
 (2,735) (3,740)
Money market accounts (346) (20,349) (20,695) (5,004) (20,749) (25,753)
Savings deposits 50
 (131) (81) 40
 (67) (27)
Time deposits (35,675) (18,855) (54,530) (58,771) (26,153) (84,924)
Federal funds purchased and securities sold under repurchase agreements (187) (263) (450) (364) (493) (857)
Other borrowed funds (6,745) 17,751
 11,006
 (1,842) 496
 (1,346)
Total interest expense (42,529) (25,050) (67,579) (66,946) (49,701) (116,647)
Net interest income $(2,884) (67,627) (70,511) (72,554) 9,731
 (62,823)
             
(1)
The change in interest due to both rate and volume has been allocated to the yield/rate component.
(2)
Reflects taxable-equivalent adjustments, using the statutory federal income tax rate of 35%, in adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.


65


Non-interest Income
The following table shows the maturityprincipal components of selected loan categoriesnon-interest income.
Table 24 - Non-interest Income

  Years Ended December 31,
(in thousands) 2012 2011 2010
Service charges on deposit accounts $78,203
 78,770
 105,114
Fiduciary and asset management fees 42,503
 45,809
 44,142
Brokerage revenue 26,913
 26,006
 28,184
Mortgage banking income 32,272
 20,316
 33,334
Bankcard fees 34,075
 41,493
 41,420
Investment securities gains (losses), net 39,142
 75,007
 (1,271)
Other fee income 21,138
 19,953
 21,129
Increase (decrease) in fair value of private equity investments, net 8,233
 (1,118) 7,203
Other non-interest income 31,487
 32,638
 26,092
Total non-interest income $313,966
 338,874
 305,347
       

Total reported non-interest income was $314.0 million in 2012, down $24.9 million or 7.4% compared to 2011. Excluding securities gains, non-interest income increased by $11.0 million or 4.2% over the prior year. The comparison was impacted by the reduction in debit card interchange revenue from implementation of the Durbin Amendment on October 1, 2011. The impact of the Durbin Amendment was a reduction in debit card interchange revenues of approximately $17.0 million in 2012 compared to a reduction of approximately $5.0 million in 2011. During 2012, Synovus implemented fee income initiatives which contributed approximately $9.0 million in additional non-interest income during the year.
Principal Components of Non-interest Income
Service charges on deposit accounts were $78.2 million in 2012, a slight decrease of 0.7% from the previous year, and $78.8 million in 2011, a decrease of 25.1% from 2010. New fee income initiatives contributed approximately $4.2 million in additional revenues during 2012. Service charges on deposit accounts consist of NSF fees, account analysis fees, and all other service charges.
NSF fees were $37.3 million in 2012, a decrease of $2.6 million, or 6.6%, from 2011. Account analysis fees were $20.5 million in 2012, down $1.5 million, or 6.7%, compared to 2011. All other service charges on deposit accounts, which consist primarily of monthly fees on retail demand deposit and saving accounts, were $20.4 million for 2012, an increase of $3.5 million, or 20.9%, compared to 2011. All other service charges included approximately $4.2 million from new fee income initiatives.
Fiduciary and asset management fees are derived from providing estate administration, employee benefit plan administration, personal trust, corporate trust, corporate bond, investment management and financial planning services. Fiduciary and asset management fees were $42.5 million in 2012, a decrease of 7.2% from 2011 primarily due to a decline in fees from trust services. Fiduciary and asset management fees increased 3.8% in 2011 over 2010.
At December 31, 2012, the market value of AUM was approximately $8.79 billion, an increase of 2.8% from 2011, and $8.55 billion at December 31, 2011, a decrease of 4.3% from 2010. Reported assets under management include approximately $276.1 million and $273.4 million at December 31, 2012 and 2011, respectively, of assets managed for certain Synovus employee retirement plans. Assets under management consist of all assets where Synovus has investment authority. Assets under advisement were approximately $2.46 billion and $3.19 billion at December 31, 2012 and 2011, respectively. Assets under advisement consist of non-managed assets as well as non-custody assets where Synovus earns a consulting fee. Assets under advisement at December 31, 2012 decreased 22.7% from 2011. Total assets under management and advisement were $11.25 billion at December 31, 2012 compared to $11.74 billion at December 31, 2011. Many of the fiduciary and asset management fee charges are based on asset values, and changes in these values directly impact fees earned.
Brokerage revenue was $26.9 million in 2012, a 3.5% increase from 2011, and $26.0 million in 2011, a 7.7% decrease from 2010. Brokerage revenue consists primarily of brokerage commissions. Brokerage assets were $3.93 billion and $3.71 billion as of December 31, 2012 and 2011, respectively.
Mortgage banking income increased $12.0 million or 58.9% for the year ended December 31, 2012 compared to 2011. Also providedMortgage production volume was $1.47 billion for the year ended December 31, 2012, an increase of $266 million, or 22.1%,

66


compared to 2011. As rates continued to be at or near historical lows, mortgage origination demand was higher in 2012 due primarily to an increased appetite for refinancing loans in an improving economy.
Bankcard fees decreased $7.4 million, or 17.9%, for the year ended December 31, 2012 compared to 2011. Bankcard fees consist primarily of credit card interchange fees and debit card interchange fees. Debit card interchange fees were $11.9 million, down 47.9% for the year ended December 31, 2012, compared to 2011. The debit card interchange fees for both 2011 and 2012 were impacted by the October 1, 2011 adoption of the Durbin Amendment discussed below. Additionally, during 2012, Synovus recorded a benefit of approximately $2.3 million due to a change in the debit card rewards program. Credit card interchange fees were $20.7 million, up $1.0 million, or 5.3%, for the year ended December 31, 2012 compared to 2011 primarily due to an increase in transaction volume.
Other fee income includes fees for letters of credit, safe deposit box fees, access fees for automatic teller machine use, customer swap dealer fees, and other miscellaneous fee-related income. Other fee income increased $1.2 million, or 5.9%, for the year ended December 31, 2012 compared to 2011 and included approximately $2.2 million from new income initiatives.
Private equity investments consist primarily of earnings on equity method investments in venture capital funds, and the income in 2012 consisted mostly of unrealized gains on various investments within the fund.
The main components of other non-interest income are income from company-owned life insurance policies, insurance commissions, card sponsorship fees and other miscellaneous items.
Impact from Regulatory Reform on Fee Income
During 2010 and 2011, regulations that reduce NSF fees and debit card interchange fee income became effective. On August 1, 2010, Regulation E became effective. This regulation limits the amounts due after one year classified accordingability of a financial institution to assess an overdraft fee for paying automated teller machine and debit card transactions that overdraw a customer’s account unless the customer affirmatively consents, or opts-in, to the sensitivityinstitution’s payment of overdrafts for these transactions. The impact to NSF fees from this regulation for 2011 and 2010 were decreases of approximately $16 million and $5 million, respectively. Also, on January 19, 2011, Synovus implemented certain processing changes as required by regulatory guidance that resulted in interest rates. Actual repaymentsa decrease in NSF fees of loans may differapproximately $13.0 million for the year ended December 31, 2011 with a full year impact in 2012 of approximately $13.6 million.
On October 1, 2011, certain provisions of the Dodd-Frank Act became effective. These provisions, commonly referred to as the “Durbin Amendment,” amended the Electronic Fund Transfer Act and required the Board of Governors of the Federal Reserve System to develop rules that implement, among other things, interchange fee restrictions on debit card transactions. The full year reduction in debit card interchange fee revenue resulting from these provisions was approximately $17.0 million in 2012 with a partial year impact of $5.0 million in 2011.
As described under the section titled "Principal Components of Non-interest Income," Synovus has implemented new fee income strategies to aid in partially offsetting the impact of regulatory reform. Future additional rulemaking or further regulatory changes could impact our ability to execute new strategies to replace fee income. See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position" of this Report.


67


Non-interest Expense
Non-interest expense for 2012 was $816.2 million, down $87.5 million, or 9.7%, from 2011 following a decline of $105.8 million or 10.5% in 2011 from 2010. Core expenses, which exclude Visa indemnification charges, restructuring charges, other credit costs and amounts from curtailment of post-retirement defined benefit plan, declined $25.1 million, or 3.5%, from 2011 and declined $95.3 million or 11.7% in 2011 from 2010 reflecting the impact of the efficiency savings initiatives implemented beginning in 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation. Synovus remains focused on improving efficiencies while also strategically investing in talent and infrastructure that will drive growth and improve the customer experience.
The following table summarizes this data for the years ended December 31, 2012, 2011 and 2010.
Table 25 - Non-interest Expense

  
  Years Ended December 31,
(in thousands) 2012 2011 2010
Salaries and other personnel expense $375,872
 371,148
 418,629
Net occupancy and equipment expense 105,575
 114,037
 122,046
FDIC insurance and other regulatory fees 45,408
 59,063
 69,480
Foreclosed real estate expense, net 90,655
 133,570
 163,630
Losses (gains) on other loans held for sale, net 4,681
 (2,737) 3,050
Professional fees 41,307
 40,585
 45,554
Data processing expense 33,440
 35,757
 45,478
Visa indemnification charges 6,304
 6,038
 
Restructuring charges 5,412
 30,665
 5,538
Loss (gain) on curtailment of post-retirement defined benefit plan 
 398
 (7,092)
Other operating expenses 107,583
 115,241
 143,263
Total non-interest expense $816,237
 903,765
 1,009,576
       
2012 vs. 2011
Total salaries and other personnel expense was $375.9 million in 2012, up $4.7 million, or 1.3% from 2011. Headcount decreased to 4,963 at December 31, 2012, down 261, or 5.0% from 5,224 employees at December 31, 2011. The expense savings realized from the contractual maturities reflected thereindecrease in headcount and decrease in employee insurance expense were offset by higher commission expense on mortgage banking and brokerage revenue, higher incentive compensation, and annual merit increases.
Net occupancy and equipment expense declined $8.5 million, or 7.4%, during 2012 primarily due to savings realized from ongoing efficiency initiatives, including the closing of 41 branches since January 2011.
FDIC insurance costs and other regulatory fees decreased $13.7 million, or 23.1% in 2012 compared to 2011 due to the favorable impact of continuing improved performance at Synovus Bank on the assessment rate and a decline in the assessment base.
Foreclosed real estate expense continued to decline during 2012. Foreclosed real estate costs decreased $42.9 million, or 32.1% in 2012. This decline was largely a result of lower ORE inventory due to a reduction in the level of foreclosures as well as lower charges due to declines in fair value. For further discussion of foreclosed real estate, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 9 - Other Real Estate" of this Report.
During 2012, Synovus recognized Visa indemnification charges of $6.3 million compared to $6.0 million in 2011. These charges are related to Synovus' obligations as a member of the Visa USA network. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Visa Shares and Related Agreement" of this Report for further discussion of Visa indemnification charges.
Restructuring charges of $5.4 million in 2012 are comprised of $3.8 million in severance charges, $1.3 million in asset impairment charges, and $306 thousand in professional fees. For further explanation of restructuring charges, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 3 - Restructuring Charges" of this Report.
Other operating expenses decreased $7.7 million, or 6.6%, during 2012 compared to 2011 with declines in most expense categories.
Synovus has achieved substantial progress in aligning operating costs with the current size of the organization, while continuing to make investments in talent and infrastructure that enhance the customer experience. A recently completed company-wide analysis

68


of the Company's cost structure identified new expense savings initiatives of approximately $30 million to be implemented during 2013.
2011 vs. 2010
In January 2011, Synovus announced efficiency initiatives which were expected to generate expense savings of $75 million in 2011 (or annualized expense savings of $100 million by 2012), primarily through the reduction of approximately 850 positions and from the expected closing of 39 bank branch locations. Synovus implemented these initiatives during 2011 and exceeded the 2011 targeted impact of $75 million of expense savings. These actions consisted primarily of the elimination of approximately 850 positions and the closing of 31 bank branches. The 2011 expense reductions related to these initiatives were a key driver in the total reduction of core expenses of $95.3 million in 2011. These initiatives also resulted in the restructuring charges which are further described below.
Total salaries and other personnel expense declined $47.5 million, or 11.3%, in 2011 compared to 2010. The decline in expense was largely due to the planned reductions in headcount from the implementation of the efficiency initiatives that were announced and implemented in 2011. Total employees were 5,224 at December 31, 2011, down 885, or 14.5%, from 6,109 employees at December 31, 2010.
Net occupancy and equipment expense declined $8 million, or 6.6%, during 2011 with savings realized from the efficiency initiatives, including the closing of 31 branches during 2011.
FDIC insurance and other regulatory fees decreased $10.4 million, or 15.0%, in 2011 compared to 2010 primarily due to a decrease in the assessment base and elimination of the additional assessment collected during 2010 under the FDIC's Transaction Account Guarantee Program.
Foreclosed real estate costs decreased $30.1 million, or 18.4%, in 2011. The decline was the result of a reduction in the level of foreclosures, a reduction in charges related to declines in fair value subsequent to foreclosure, and a reduction in losses on the disposition of foreclosed real estate. For further discussion of foreclosed real estate, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 9 - Other Real Estate" of this Report.
Data processing expense declined $9.7 million, or 21.4%, in 2011 compared to 2010. The decline was primarily driven by renegotiated and/or terminated provider services.
Restructuring charges of $30.7 million in 2011 are comprised of $17.6 million in severance charges, $5.7 million in asset impairment charges, $3.1 million in lease termination charges, and $4.2 million in professional fees and other charges. For further discussion of restructuring charges, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 3 - Restructuring Charges" of this Report.
Other operating expensesdecreased $28.0 million or 19.6% from 2010 due to decreases in credit related expenses, as well as $4.7 million, or 38.2%, decrease in advertising expenses, and decreases in most all other expense categories.

Income Tax Expense
Income tax benefit was $798.7 million for the year ended December 31, 2012 compared to income tax expense of $1.3 million for the year ended December 31, 2011. The 2012 income tax benefit was primarily due to the $802.8 million income tax benefit recognized during the three months ended December 31, 2012 upon the reversal of the deferred tax asset valuation allowance. Income tax expense in 2011 was minimal because borrowers have the rightCompany recognized reductions to prepay obligations withthe deferred tax asset valuation allowance which offset current tax expense. In 2013, the Company expects to record income tax expense at an effective tax rate of approximately 36%. The actual effective income tax rate in future periods could be affected by items that are infrequent in nature such as new legislation and without prepayment penalties. Additionally,changes in the refinancingdeferred tax asset valuation allowance. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of such loans orSignificant Accounting Policies" and "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies" of this Report for additional discussion regarding deferred income taxes.
At December 31, 2012, total deferred tax assets, net of valuation allowance, were $806.4 million compared to $2.1 million at December 31, 2011. Deferred tax assets and liabilities are recognized for the potential delinquency of such loans could createfuture tax consequences attributable to differences between the contractual maturitiesfinancial statement carrying amounts and their respective tax bases including operating losses and tax credit carryforwards. Net deferred tax assets (deferred tax assets net of deferred tax liabilities and valuation allowance) are reported on the actual repayment of such loans.

Table 21 - Loan Maturity and Interest Rate Sensitivity Table

  December 31, 2011
(in thousands) 
One Year
     Or Less    
 
Over One Year
 Through Five
       Years    
 
Over
Five
       Years    
     Total
Selected loan categories:        
Commercial, financial, and agricultural $2,400,537
 2,184,937
 502,947
 5,088,421
Real estate-construction 1,348,159
 1,017,971
 15,598
 2,381,728
Total $3,748,696
 3,202,908
 518,545
 7,470,149
Loans due after one year:        
Having predetermined interest rates       1,686,878
Having floating or adjustable interest rates       2,034,574
Total       3,721,452
         

Credit Quality
Synovus continuously monitors credit quality and maintains an allowance for loan losses that management believes is sufficient to absorb probable and estimable losses inherent in the loan portfolio. Synovus continues to address problem assets and reduce future exposures through asset dispositions as well as timely monitoring of expected losses on problem loans through review of current market data. The specific reserves, ORE valuation allowances, and cumulative write-downs on NPAs (non-performing loans which are also referred to as non-accruing loans, ORE, and impaired loans held for sale)consolidated balance sheet as a percentagecomponent of total assets.

69


unpaid principal balanceManagement assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. At December 31, 2012, the Company is in a three-year cumulative loss position, which represents negative evidence. However, based on the weight of all the positive and negative evidence at December 31, 2012, management concluded that it was more likely than not that $806.4 million of the net deferred tax assets will be realized based upon future taxable income and therefore, reversed $802.8 million of the valuation allowance at December 31, 2012. The valuation allowance of $18.7 million at December 31, 2012 is related to specific state income tax credits and the benefit of specific state NOL carryforwards that have various expiration dates through the tax year 2018 and are expected to expire before they can be utilized. The reversal of the valuation allowance resulted in an income tax benefit of $802.8 million, or $0.88 per diluted common share for the year ended December 31, 2012, and an increase in tangible book value per common share of $1.02.
The deferred tax asset valuation allowance was reversed in the fourth quarter of 2012 after the achievement of operating results for the fourth quarter and full year of 2012 demonstrated the continuation of profitable operating results, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary distressed assets sales completed during the fourth quarter of 2012, marking the sixth consecutive quarter of profitable operating results. The fourth quarter of 2012 results also provided further validation of the positive credit quality trending improvements marking the twelfth consecutive quarter of such improvements. The pace of credit quality improvement accelerated during the fourth quarter of 2012 after the completion of the bulk sale of distressed assets. At December 31, 2012, Synovus Bank's classified asset ratio as a percentage of Tier 1 Capital and the allowance for loan losses improved to 38.07% from 50.65% at September 30, 2012 and 62.51% at December 31, 2011. The consolidated classified asset ratio improved to 44.83% at December 31, 2012 from 58.65% and 70.27% at September 30, 2012 and December 31, 2011, respectively.
In addition, the achievement of operating results for the fourth quarter and full year of 2012 consistent with management's forecast for these periods, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary sales of distressed assets in the fourth quarter 2012, provides further evidence of the Company's ability to produce reliable forecasts, and strengthens the weight of the positive evidence that forecasted future taxable income will be sufficient to realize the $806.4 million net deferred tax asset at December 31, 2012. The positive evidence related to the forecasted future taxable income assists in overcoming the weight of the negative evidence related to the significant operating losses recognized as a result of the recent financial crisis and adds to the overall weight of positive evidence that the December 31, 2012 deferred tax asset is more likely than not realizable. Prior to the fourth quarter of 2012, the Company was unable to conclude that there was sufficient evidence to support that the deferred tax asset was more likely than not realizable and to support the reversal of the deferred tax asset valuation allowance.
The Company is currently in a three-year cumulative loss position which is considered negative evidence. The three-year cumulative loss position was driven by significant credit losses experienced during the recent crisis. While there have been significant improvements in credit quality trending, problem loans remain at elevated levels.     
The positive evidence at December 31, 2012 included the Company's significantly improved credit risk profile and the continued improving trends in credit quality, continued profitability in recent quarters, credit risk policy enhancements which reduce exposure to credit risk through concentration limits by loan type, exposure limits to single borrowers, among others, record of long-term positive earnings prior to the recent economic downturn, the Company's strong capital position, as well as sufficient amounts of estimated future taxable income, of the appropriate character, to support the realization of $806.4 million of the Company's net deferred tax asset at December 31, 2012. Management's confidence in the realization of projected future taxable income is based on an analysis of the Company's risk profile and recent trends in financial performance, including credit quality trends. Based upon the 2012 level of income, excluding both the impact of the pre-tax charge of approximately $157 million from the fourth quarter sales of distressed assets and the pre-tax 2012 net gain on the sales of securities, the Company would realize the $806.4 million in net deferred tax assets in 14 years, which is well within the statutory carryforward periods. The Company expects to generate higher levels of future taxable income than these levels. In determining whether management's projections of future taxable income are reliable, management considered objective evidence supporting the forecast assumptions as well as recent experience which demonstrates the Company's ability to reasonably project future results of operations. The analysis showed that credit losses will continue to be at elevated levels but will continue to trend downward, and that credit quality indicators will continue to improve. Further, while the banking environment is expected to remain challenging due to economic and other uncertainties, the Company believes that it can confidently forecast future taxable income at sufficient levels over the future period of time that the Company has available to realize its December 31, 2012 deferred tax asset.
Synovus expects to realize the $806.4 million in net deferred tax assets well in advance of the statutory carryforward period. At December 31, 2012, approximately $189.6 million of existing deferred tax assets are not related to net operating losses or credits and therefore, have no expiration date. Approximately $519.8 million of the remaining deferred tax assets relate to federal net operating losses which will expire in annual installments beginning in 2028 through 2032. Additionally, approximately $71.1 million of the deferred tax assets relate to state net operating losses which will expire in annual installments beginning in 2013 through 2032. Tax credit carryforwards at December 31, 2012 include federal alternative minimum tax credits totaling $19.1

70


million which have an unlimited carryforward period. Other federal and state tax credits at December 31, 2012 total $25.5 million and will expire in annual installments beginning in 2013 through 2032.
Several legislative proposals have each called for lowering the current 35% federal corporate income tax rate. If the corporate income tax rate is lowered, it would reduce the value of the deferred tax assets which would result in additional income tax expense in the period that such lower rate is enacted. Changes in future enacted income tax rates could be significant to the Company's financial position, results of operations, or cash flows. See “Part I - Item 1A. Risk Factors - While we recently reversed the valuationallowance for our deferred tax assets, we may not be able to realize these assets in the future and they may be subject to additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios."
The Tax Reform Act of 1986 contains provisions that limit the utilization of NOLs if there has been an “ownership change” as defined in Section 382 of the IRC. In general, this would occur if certain ownership changes related to our common stock that is held by 5% or greater shareholders exceed 50 percent measured over a rolling three year period. If we experience such an ownership change, our utilization of NOLs to reduce future federal income tax obligations could be limited. To reduce the likelihood of such an ownership change, Synovus adopted a Rights Plan in 2010 that was ratified by Synovus shareholders in 2011. The Rights Plan will expire in April of 2013. The Board of Directors could determine to extend the term of the Rights Plan upon the expiration of its current term or adopt another Rights Plan, subject to subsequent ratification by Synovus shareholders, if it is determined that the NOLs are at risk of limitation under Section 382 or that such action is otherwise in the best interest of Synovus' shareholders.

Credit Quality
During 2012, credit quality has improved at an accelerated pace as NPAs, NPLs, net charge-offs, substandard accruing loans, and special mention loans all decreased significantly from 2011 levels.

Non-performing Assets
Total NPAs were $703.1 million at December 31, 2012, a $414.4 million or 37.1% decrease from $1.12 billion at December 31, 2011 was approximately 43%. Non-performing assets, which are at their lowest level in almost five years (since the first quarter of 2008), comparedwere primarily impacted by asset dispositions, lower NPL inflows, and net charge-offs. Total non-performing assets as a percentage of total loans, other loans held for sale, and other real estate declined to 47%3.57% at December 31, 20102012 compared to 5.50% at December 31, 2011. NPAs are expected to continue to decline in 2013.
Non-performing loans were $543.3 million at December 31, 2012, a $339.7 million or 38.5% decrease from $883.0 million at December 31, 2011. The decline in 2012 was driven by distressed loan sales (which includes some performing loans) of $734.2 million and a $307.4 million or 32.4% decrease in NPL inflows. CRE NPLs decreased by $171.6 million or 32.5% from 2011 and accounted for 50.5% of the total 2012 decrease in NPLs. Total non-performing loans as a percentage of total loans were 2.78% at December 31, 2012 compared to 4.40% at December 31, 2011. Interest income on non-accrual loans outstanding at December 31, 2012 and 2011 that would have been recorded if the loans had been current and performed in accordance with their original terms was $30.2 million and $71.3 million, respectively.
During the recent credit crisis, the residential construction and development and land acquisition portfolio experienced a higher level of NPLs and losses than any other loan category. From 2008 through 2012, this portfolio had $2.07 billion in losses, which was approximately 47% of all losses during this period of time. The exposure from this portfolio has declined significantly as the performing loans in this portfolio have decreased over 83% from a peak of $5.88 billion, or 22% of total performing loans at the end of 2007 to $970.5 million or 5% of total performing loans at the end of 2012. NPLs in this portfolio have also decreased $136.7 million or 36.6% from $373.8 million at December 31, 2011 to $237.1 million at December 31, 2012. Synovus is generally not actively seeking to originate these types of loans, and is continuing to closely monitor and reduce the remaining exposure in this portfolio.

71


The following table shows the composition of the residential construction and development and land acquisition portfolio by state at December 31, 2012 and 2011.

Synovus continues to decrease
Table 26 - Composition of Residential Construction and Development and Land Acquisition Portfolio by State(1)

 December 31, 2012
(in thousands)Non-performing Loans Performing Loans Total Loans
Georgia(2)    
$188,699
 512,064
 700,763
Florida20,165
 145,517
 165,682
South Carolina10,573
 146,644
 157,217
Tennessee892
 21,059
 21,951
Alabama16,740
 145,179
 161,919
Total$237,069
 970,463
 1,207,532
      
 December 31, 2011
 
 
 
 
 
 
(dollars in thousands)
Non-performing Loans Performing Loans Total Loans
Georgia(3)    
214,852
 716,288
 931,140
Florida59,898
 161,214
 221,112
South Carolina69,805
 249,768
 319,573
Tennessee3,447
 23,541
 26,988
Alabama25,809
 212,131
 237,940
Total373,811
 1,362,942
 1,736,753
      
(1) Loans are grouped by state based on where the levelloans were originated.
(2) Atlanta represents $253,794 of distressed assets through dispositions. During 2011total residential construction and 2010, Synovus completed salesdevelopment and land acquisition loans, $222,063 of distressed assets with total carrying values of $702.5 millionperforming residential construction and $1.22 billion, respectively. Asset sales in 2011 were comprised of $193.1 million of residential real estatedevelopment and land acquisition loans, and ORE properties, $246.1 million$31,731 of investment real estate loansnon-performing residential construction and ORE properties, and $263.3 million of loans and ORE properties which are primarily comprised of owner occupied commercial and industrial loansdevelopment and land acquisition loans.
In(3)Atlanta represents $397,462 of total residential construction and development and land acquisition loans, $267,454 of performing residential construction and development and land acquisition loans, and $130,008 of non-performing residential construction and development and land acquisition loans.
ORE was $150.3 million at December 31, 2012, down $54.0 million or 26.4% from $204.2 million at December 31, 2011. The decline from 2011 was driven by fewer properties being transferred into other real estate, sales, and to a lesser extent, write-downs for declines in fair value subsequent to foreclosure. ORE sales for 2012 were $184.5 million compared to $216.9 million in 2011. Residential construction and development and land acquisition ORE of $84.2 million represents 56.0% of ORE at December 31, 2012 and decreased by $32.5 million or 27.8% from $116.6 million at December 31, 2011.
The following table shows the second quartercomponents of NPAs by portfolio class at December 31, 2012 and 2011.
Table 27 - NPAs by Portfolio Class
 December 31,
 2012 2011
(in thousands)
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
 
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
Investment properties$91,868
 74
 10,011
 101,953 95,766
 5,814
 28,828
 130,408
1-4 family properties72,578
 3,774
 54,070
 130,422 197,584
 14,262
 77,395
 289,241
Land acquisition191,475
 3,571
 41,094
 236,140 234,151
 5,172
 48,987
 288,310
Total commercial real estate355,921
 7,419
 105,175
 468,515 527,501
 25,248
 155,210
 707,959
Commercial and industrial122,961
 2,036
 33,967
 158,964 267,600
 4,908
 34,547
 307,055
Retail64,451
 
 11,129
 75,580 87,920
 
 14,475
 102,395
Total$543,333
 9,455
 150,271
 703,059 883,021
 30,156
 204,232
 1,117,409
                
(1) NPL ratio is 2.78% and 4.40% at December 31, 2012 and 2011, respectively.
(2) NPA ratio is 3.57% and 5.50% at December 31, 2012 and 2011, respectively.

72


NPL inflows declined $307.4 million or 32.4% from $948.8 million for 2011 to $641.4 million for 2012. For more detailed information on NPL inflows for 2012 and 2011, refer to the table below, NPL Inflows by Portfolio Class. NPL inflows are expected to continue to decline during 2013.
The following table shows NPL inflows by portfolio class for the years ended December 31, 2012 and 2011.
Table 28- NPL Inflows by Portfolio ClassYears Ended December 31,
(in thousands)2012 2011
Investment properties$164,441
 158,048
1-4 family properties84,174
 191,277
Land acquisition196,337
 197,186
Total commercial real estate444,952
 546,511
Commercial and industrial119,576
 291,112
Retail76,878
 111,178
Total NPL inflows$641,406
 948,801
    
Asset Dispositions
During 2009, the Company began its asset disposition strategy, which centers around disposition of distressed assets, as a proactive measure in managing the loan portfolio. Subsequent to the implementation of the asset disposition strategy, Synovus entered into the Synovus MOU. The Synovus MOU was in alignment with the existing asset disposition strategy, including managing various asset quality and regulatory capital ratios. TheDuring 2012, Synovus continued to decrease the level of distressed assets through dispositions. In the fourth quarter of 2012, Synovus completed distressed asset disposition strategy is stillsales with a carrying value of $545.5 million, which primarily consisted of a bulk sale, and resulted in place today. Net charge-offs have been,pre-tax charges of approximately $157 million. During 2012, 2011 and continue to be recorded as a direct result2010, Synovus completed sales of this program.distressed assets with total carrying values of $918.8 million, $702.5 million, and $1.22 billion, respectively. Net charge-offs recorded during the three years ended December 31, 20112012, 20102011 and 20092010 related to this strategy were approximately $711$694 million. See Tables 23 and 24 Table 35for further details regarding the Company's net charge-off activity.
Troubled Debt Restructurings
Total credit costs (provisionWhen borrowers are experiencing financial difficulties, the Company may, in order to assist the borrowers in repaying the principal and interest owed to the Company, make certain modifications to the borrower's loan. All loan modifications and renewals are evaluated for loan losses plus other credit coststroubled debt restructuring (TDR) classification. In accordance with ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, issued in April 2011, a TDR is defined as a modification with a borrower that is experiencing financial difficulties, and the company has granted a financial concession that it would not normally make. The market interest rate concept in ASU 2011-02 states that if a borrower does not otherwise have access to funds at a market interest rates for debt with characteristics similar to those of the restructured debt, the restructuring would be considered to be at a below-market rate, which consist primarily of foreclosed real estate expense, net, provision for loan losses on unfunded commitments, and charges related to other loans held for sale) for the years ended December 31, 2011 and 2010 were $568.1 million and $1.33 billion, respectively, including provision for loan losses on loans of $418.8 million and $1.13 billion, respectively, and expenses related to foreclosed real estate of $133.6 million and $163.6 million, respectively. Total credit costs declined $761.6 million or 57.3% from 2010, primarily driven by a decrease in provision for loan losses of $712.5 million or 63.0% from 2010.
Synovus believesindicates that the best predictorlender may have granted a concession. Since Synovus often increases or maintains the interest rate upon renewal of future credit costsa commercial loan, including renewals of loans involving borrowers experiencing financial difficulties, the market rate concept has become a significant factor in determining if a loan is classified as a TDR. All TDR's are considered to be impaired loans, and the levelamount of NPL inflows which have been trendingimpairment, if any, is determined in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan-an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40.
Concessions provided by Synovus in a positive direction fromTDR are generally made in order to assist borrowers so that debt service is not interrupted and to mitigate the peak of $939.0 million in the first quarter of 2009. As detailed in the table below, NPL inflows for 2011 were $948.8 million, a decline of $638.3 million or 40.2%, compared to $1.59 billion in 2010.

Table 22 - NPL Inflows by Portfolio Type

  December 31, 
(in thousands) 2011 2010 
Investment properties $158,048
 310,619
 
1-4 family properties 191,277
 533,413
 
Land acquisition 197,186
 244,752
 
Total commercial real estate 546,511
 1,088,784
 
Commercial and industrial 291,112
 369,241
 
Retail 111,178
 129,125
 
Total $948,801
 1,587,150
 
      
Provision for Loan Losses and Allowance for Loan Losses
The provision for loan losses is the charge to operating earnings necessary to maintain an adequate allowancepotential for loan losses. Through the provision forA number of factors are reviewed when a loan losses, Synovus maintains an allowance for losses on loans that management believes is adequate to absorb probable losses inherentrenewed, refinanced, or modified, including cash flows, collateral values, guarantees, and loan structures. Concessions are primarily in the loan portfolio. However, future additionsform of providing a below market interest rate given the borrower's credit risk to assist the allowance may be necessary based on changesborrower in economic conditions, as well as changes in assumptions regarding a borrower’s ability to pay and/or collateral values. In addition, various regulatory agencies, asmanaging cash flows, an integral partextension of their examination procedures, periodically review the allowance for loan losses. Based on their judgments about information available to them at the time of their examination, such agencies may require Synovus to recognize additions to the allowance for loan losses.
The allowance for loan losses at December 31, 2011 was $536.5 million or 2.67% of total loans, compared to $703.5 million or 3.26% of total loans at December 31, 2010. The provision for loan losses for the year ended December 31, 2011 was $418.8 million, a decrease of $712.5 million or 63.0% compared to the prior year.
The decrease in the provision for loan losses from 2010 to 2011, and the decrease in the allowance for loan losses as of December 31, 2011, compared to December 31, 2010, as noted above, are due to continued improvement in credit quality trends during 2011, as well as improvement in credit quality indicators at year-end 2011, as compared to year-end 2010, including:

70



Reduced net loan charge-offs by $785.6 million or 57.3% from $1.37 billion in 2010 to $585.8 million in 2011.

Reduced NPL inflows by $638.3 million or 40.2% from $1.59 billion in 2010 to $948.8 million in 2011.

Reduced loans rated special mention by $414.1 million or 16.5% from $2.50 billion at December 31, 2010 to $2.09 billion at December 31, 2011.

Reduced loans rated accruing substandard by $564.3 million or 32.4% from $1.74 billion at December 31, 2010 to $1.18 billion at December 31, 2011.

Continued migration in the mixmaturity of the loan portfolio to reduced levels of higher credit risk loan types.
Total net charge-offs were $585.8 million, or 2.84% of average loansgenerally for 2011, a decrease of $785.6 million or 57.3%, compared to $1.37 billion or 5.82% for 2010. Net charge-offs declined primarily as a result of lower mark-to-market expenses, decreased costs related to NPL inflows, and a decrease in losses on distressed asset dispositions. It is expected that charge-offs will continue to show significant improvement. The residential construction and development portfolio (component of the 1-4 family category) represented $80.9 million, or 13.8% of total net charge-offs for 2011. Net charge-offs in this portfolio also decreased by $317.4 million, or 79.7%, from 2010 levels. The South Carolina market and Atlanta market represented $14.2 million and $19.1 million, respectively,less than one year, or a combined 41.1%period of the total residential construction and development net charge-offs for 2011.
The following tables show net charge-offs by geography and type for the years ended December 31, 2011 and December 31, 2010.
Table 23 - Net Charge-offs by Geography

  
  December 31,
(in thousands) 2011 2010
Georgia(1)    
 $283,578
 735,823
Florida 126,368
 164,723
South Carolina 112,698
 398,280
Tennessee 21,329
 30,776
Alabama 41,875
 41,850
Total $585,848
 1,371,452
     
(1)  Atlanta represents $103,062 and $239,814 at December 31, 2011 and 2010, respectively.


Table 24 - Net Charge-offs by Loan Type  
  December 31,
(in thousands) 2011 2010
Investment properties $134,049
 334,072
1-4 family properties 132,005
 453,669
Land for future development 92,639
 203,717
Total commercial real estate 358,693
 991,458
Commercial and industrial 156,930
 271,449
Retail 70,225
 108,545
Total $585,848
 1,371,452
     
Loan Guarantees
In addition to collateral, Synovustime generally requires a guarantee from all principals on all commercial real estate and commercial and industrial lending relationships. Specifically, Synovus generally obtains unlimited guarantees from any entity (e.g., individual, corporation, or partnership) that owns or controls 50 percent or more of the borrowing entity. Limited guarantees on a pro rata basis are generally required for all 20 percent or more owners.

71


Synovus evaluates the financial ability of a guarantor through an evaluation of the guarantor’s current financial statements, income tax returns for the two most recent years, as well as financial information regarding a guarantor’s business or related interests. In addition, Synovus analyzes substantial assets owned by the guarantor to ensure that the guarantor has the necessary ownership or control over these assets. For loans that are not considered impaired, the allowance for loan losses is determined based on the risk rating of each loan. The risk rating incorporates a number of factors, including guarantors. If a loan is rated doubtful,less than one year with certain limited exceptions, a guarantee is not considered in determining the amount to be charged-off (i.e., the charge-off equals the greater of the amount of the collateral exposure or 50% of the loan balance, in compliance with regulatory requirements). With the exception of certain loans whose amount is inconsequential, all impaired loans are collateral dependent. The charge-off on these loans is determined based upon the amount of the collateral exposure only.
With certain limited exceptions, Synovus seeks performance under guarantees in the event of a borrower’s default. However, under the current economic environment, and based on the fact that a majority of Synovus’ problem credits are commercial real estate credits, Synovus’ success in recovering amounts due under guarantees has been limited.
Allocation of the Allowance for Loan Losses
Table 26 shows a five year comparison of the allocation of the allowance for loan losses. The allocation of the allowance for loan losses is based on certain loss factors which could differ from the specific amounts or loan categories in which charge-offs may ultimately occur.
The allowance for loan losses to non-performing loans coverage was 60.76% at December 31, 2011 compared to 78.91% at December 31, 2010. This ratio is impacted by collateral-dependent impaired loans which have no allowance for loan losses as the estimated losses on these credits have been charged-off. Therefore, a more meaningful allowance for loan losses coverage ratio is the allowance to non-performing loans excluding collateral-dependent impaired loans for which there is no related allowance for loan losses which was 124.04% at December 31, 2011 compared to 192.60% at December 31, 2010. This ratio declined as a result of an increase in non-performing loans that carried a reserve, combined with the decrease in the allowance for loan losses.
Commercial loans had an allocated allowance of $434.0 million, a decrease of $142.0 million, or 24.7%, from the prior year. Commercial, financial, and agricultural loans had an allocated allowance of $117.5 million or 2.3% of loans in the respective category at December 31, 2011 compared to $154.1 million, or 2.9%, at December 31, 2010. Over the past year, these loans have experienced an improvement in the level of losses over on loans that default. The allocated allowance for owner occupied loans was $67.4 million, or 1.8% of loans in the respective category at December 31, 2011 compared to $67.9 million, or 1.7% at December 31, 2010.
At December 31, 2011, the allocated component of the allowance for loan losses related to commercial real estate construction loans was $145.4 million, down 26.3% from $197.3 million in 2010. As a percentage of commercial real estate construction loans, the allocated allowance in this category was 6.1% at December 31, 2011 compared to 6.3% the previous year-end. As a percentage of total land acquisition loans, the allowance for loan losses in this category was 6.6% compared to approximately 7.4% of total loans in the prior year. Commercial real estate mortgage loans had an allocated allowance of $103.7 million or 2.1% of loans in the respective category at December 31, 2011 compared to $156.6 million or 3.0% at December 31, 2010.
The unallocated allowance is 0.24% and 0.39% of total loans at December 31, 2011 and 2010, respectively. The unallocated component of the allowance for loan losses is considered necessary to provide for certain qualitative environmental and economic factors that affect the probable loss inherent in the Company's total loan portfolio.
The qualitative factors included in the determination of the unallocated component of the allowance for loan losses include the following:
economic conditions;
changes in the experience, ability, and depth of lending management and loan review staff;
changes in the loan origination and monitoring policies and procedures;
changes in the volume and trend of impaired loans and past-due loans;
changes in concentrations and volume and nature of loan growth;
risk of grading not keeping pace with the speed and depth of deterioration in economic conditions, particularly related to identifying special-mention credits;
estimated risk associated with the deterioration in the fair value of collateral supporting Synovus' loans;

72


and other external impacts (as may be applicable).
Qualitative factors could have a significant impact on the inherent risk of loss in the Company's loan portfolio. The unallocated allowance for loan losses at December 31, 2011 is $48.0 million or 8.9% of the total allowance for loan losses. This represents a reduction of $36.1 million fromrequired principal and/or interest payments (e.g., interest only for a period of time). These types of concessions may be made during the unallocated allowanceterm of a loan or upon the maturity of a loan, as a loan renewal. Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concessions are being granted, including consideration of whether the renewed loan losseshas an interest rate that is at December 31, 2010market, given the credit risk related to the loan. Insignificant periods of $84.1 million reduction of principal and/or 12.0%interest payments, or one time deferrals of the allowancethree months or less, are generally not considered to be financial concessions. Further, it is generally Synovus' practice not to defer principal and/or interest for loan losses atmore than twelve months.
Since 2009, for consumer real estate borrowers experiencing financial difficulties that date. This decline is primarily due to reduced volatility in loan grading, as the pace and depth of the deterioration in economic conditions is no longer causing continuous and rapid declines in loan grades. For example, accruing substandard loans, which increased from $1.46 billion at December 31, 2009 to $1.74 billion at December 31, 2010, declined to$1.18 billion at December 31, 2011. Additionally, special mention loans, declined from $2.50 billion at December 31, 2010 to $2.09 billion at December 31, 2011evidence that current monthly payments are unsustainable, Synovus has been providing through its consumer real estate home affordability program (HAP), a 16.5% decline. Further positively impacting the unallocated allowance for loan losses at December 31, 2011 were general improvements in loan monitoring management and policies.
A substantial number of Synovus' loans are secured by real estate located in five Southeastern states (Georgia, Alabama, Florida, South Carolina, and Tennessee). Accordingly, the ultimate collectability of a substantial part of Synovus' loan portfolio is susceptible to changes inbelow market conditions in these areas. Based on current information and market conditions, management believes that the allowance for loan losses is adequate.
A summary by loan category of loans charged off, recoveries of loans previously charged off, and additions to the allowance through provision for loan losses is presented in Table 25.


73


interest rate given the borrower's credit risk and/or an extension of the maturity and amortization period beyond loan policy limits for renewed loans. All consumer loans restructured or modified under HAP are TDRs. As of December 31, 2012, there were $26.4 million in accruing TDRs that were part of the HAP program.
Non-accruing TDRs may generally be returned to accrual status if there has been a period of performance, usually at least a six month sustained period of repayment performance by the borrower. Consistent with regulatory guidance, a TDR will generally no longer be reported as a TDR after a period of performance which is generally a minimum of six months and after the loan has been reported as a TDR at a year-end reporting date, and if at the time of the modification, the interest rate was at market, considering the credit risk associated with the borrower.
At December 31, 2012, troubled debt restructurings (accruing and non-accruing) were $767.8 million, a decrease of $114.6 million or 13.0% compared to December 31, 2011. Accruing TDRs were $673.4 million at December 31, 2012 compared to $668.5 million at December 31, 2011. At December 31, 2012, the allowance for loan losses allocated to these accruing TDRs was $41.4 million compared to $60.7 million at December 31, 2011. The allowance for loan losses allocated to accruing TDRs has declined due to the increased level of pass and special mention accruing TDRs. Accruing TDRs are considered performing because they are performing in accordance with the restructured terms. At December 31, 2012 and 2011, approximately 99% and 98% of accruing TDRs were current, respectively. The table below shows accruing TDRs by grade at December 31, 2012 and 2011.
Table 25 - Allowance for Loan Losses – Summary of Activity by Loan Type


  December 31,
(dollars in thousands) 2011 2010 2009 2008 2007
Allowance for loan losses at beginning of year $703,547
 943,725
 598,301
 367,613
 314,459
Loans charged off          
Commercial:          
Commercial, financial, and agricultural 123,314
 228,570
 242,843
 95,186
 35,443
Owner occupied 52,820
 58,691
 67,347
 11,803
 1,347
Real estate — construction 223,026
 719,032
 913,032
 311,716
 61,055
Real estate — mortgage 161,271
 294,494
 153,741
 28,640
 13,318
Total commercial 560,431
 1,300,787
 1,376,963
 447,345
 111,163
Retail:          
Real estate — mortgage 56,839
 86,069
 79,016
 20,014
 6,964
Retail loans — credit card 13,598
 18,937
 20,854
 13,213
 8,172
Retail loans — other 8,846
 12,130
 15,773
 5,699
 4,910
Total retail 79,283
 117,136
 115,643
 38,926
 20,046
Total loans charged off 639,714
 1,417,923
 1,492,606
 486,271
 131,209
Recoveries of loans previously charged off          
Commercial:          
Commercial, financial, and agricultural 16,398
 13,527
 12,321
 9,219
 7,735
Owner occupied 2,806
 2,285
 1,817
 397
 119
Real estate — construction 17,880
 16,056
 10,140
 2,673
 1,713
Real estate — mortgage 7,724
 6,012
 3,632
 1,035
 471
Total commercial 44,808
 37,880
 27,910
 13,324
 10,038
Retail:          
Real estate — mortgage 5,082
 3,385
 1,846
 1,138
 894
Retail loans — credit card 1,893
 2,095
 1,161
 1,557
 1,669
Retail loans — other 2,083
 3,111
 1,514
 1,057
 1,554
Total retail 9,058
 8,591
 4,521
 3,752
 4,117
Recoveries of loans previously charged off 53,866
 46,471
 32,431
 17,076
 14,155
Net loans charged off 585,848
 1,371,452
 1,460,175
 469,195
 117,054
Provision for loan losses 418,795
 1,131,274
 1,805,599
 699,883
 170,208
Allowance for loan losses at end of year $536,494
 703,547
 943,725
 598,301
 367,613
  Allowance for loan losses to loans, net of deferred fees and costs 2.67% 3.26
 3.72
 2.14
 1.39
  Ratio of net loans charged off to average loans outstanding, net of deferred fees and costs 2.84% 5.82
 5.37
 1.71
 0.46
           


Table 29 - Accruing TDRs by Risk GradeDecember 31,
 2012 2011
(dollars in thousands)Amount % Amount %
Pass$145,435
 21.6% $84,150
 12.6%
Special mention248,661
 36.9
 218,276
 32.6
Substandard accruing279,287
 41.5
 366,046
 54.8
  Total accruing TDRs$673,383
 100.0% $668,472
 100.0%
        


74


The following table shows accruing TDRs and the allowance for loan losses on accruing TDRs by portfolio class and the aging of accruing TDRs by portfolio class at December 31, 2012 and 2011.
Table 26 - Allocation of Allowance for Loan Losses

  December 31,
  2011 2010 2009 2008 2007
(dollars in thousands) Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
Commercial                    
Commercial, financial, and agricultural $117,450
 25.3% $154,115
 24.4% $137,031
 24.1% $126,695
 24.2% $94,741
 24.2%
Owner occupied 67,438
 19.2
 67,943
 18.5
 72,002
 18.1
 39,276
 16.1
 29,852
 16.0
Real estate — construction 145,421
 11.9
 197,337
 14.4
 379,618
 20.5
 247,151
 26.1
 116,791
 30.3
Real estate — mortgage 103,673
 24.3
 156,586
 24.4
 216,840
 20.8
 80,172
 18.0
 41,737
 14.6
Total commercial 433,982
 80.7
 575,981
 81.7
 805,491
 83.5
 493,294
 84.4
 283,121
 85.1
                     
Retail                    
Real estate — mortgage 36,813
 15.1
 25,937
 14.5
 34,860
 13.2
 27,656
 12.5
 27,817
 12.1
Retail loans — credit card 12,870
 1.3
 12,990
 1.3
 15,751
 1.2
 11,430
 1.0
 10,900
 1.1
Retail loans — other 4,831
 2.9
 4,551
 2.5
 6,701
 2.2
 5,766
 2.2
 8,017
 1.9
Total retail 54,514
 19.3
 43,478
 18.3
 57,312
 16.6
 44,852
 15.7
 46,734
 15.1
Deferred fees and costs, net 
 
 
 
 
 (0.1) 
 (0.1) 
 (0.2)
Unallocated 47,998
 
 84,088
 
 80,922
 
 60,155
 
 37,758
 
Total allowance for loan losses $536,494
 100% $703,547
 100% $943,725
 100% $598,301
 100% $367,613
 100%
                     
(1) Loan balance in each category expressed as a percentage of total loans, net of deferred fees and costs.

Table 30 - Accruing TDRs Aging and Allowance for Loan Losses by Portfolio Class
 December 31, 2012
(in thousands)Current 30-89 Days Past Due 90+ Days Past Due Total Allowance for Loan Losses
Investment properties$179,832
 1,230
 
 181,062
 10,721
1-4 family properties107,813
 336
 
 108,149
 10,329
Land acquisition82,234
 1,557
 
 83,791
 5,949
Total commercial real estate369,879
 3,123
 
 373,002
 26,999
Commercial and industrial231,708
 3,079
 
 234,787
 13,018
Home equity lines8,696
 
 
 8,696
 195
Consumer mortgages47,422
 1,570
 
 48,992
 880
Credit cards
 
 
 
 
Small business2,647
 686
 
 3,333
 184
Other retail loans4,064
 509
 
 4,573
 74
Total retail62,829
 2,765
 
 65,594
 1,333
Total accruing TDRs$664,416
 8,967
 
 673,383
 41,350
          
 December 31, 2011
(dollars in thousands)Current 30-89 Days Past Due 90+ Days Past Due Total Allowance for Loan Losses
Investment properties204,594
 2,033
 
 206,627
 16,786
1-4 family properties132,441
 2,333
 
 134,774
 15,001
Land acquisition80,844
 400
 
 81,244
 11,454
Total commercial real estate417,879
 4,766
 
 422,645
 43,241
Commercial and industrial202,593
 1,423
 2,273
 206,289
 16,604
Home equity lines6,503
 
 238
 6,741
 66
Consumer mortgages29,409
 1,687
 
 31,096
 752
Credit cards
 
 
 
 
Small business156
 
 
 156
 4
Other retail loans1,415
 130
 
 1,545
 38
Total retail37,483
 1,817
 238
 39,538
 860
Total accruing TDRs657,955
 8,006
 2,511
 668,472
 60,705
          
Non-performing Assets

75


The following table shows non-accruing TDRs by portfolio class at December 31, 2012 and Past Due2011.
Table 31- Non-accruing TDRs by Portfolio ClassDecember 31,
(dollars in thousands)2012 2011
Investment properties$11,812
 34,307
1-4 family properties26,084
 51,615
Land acquisition31,573
 51,788
  Total commercial real estate69,469
 137,710
 Commercial and industrial19,053
 67,714
Home equity lines992
 1,802
Consumer mortgages3,352
 6,672
Small business1,062
 
Other retail loans467
 25
Total retail5,873
 8,499
Total non-accruing TDRs$94,395
 213,923
    
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 7 - Loans and Allowance for Loan Losses" of this Report for further information.
Non-performing assets consist of loans classified as nonaccrual loans as well as real estate acquired through foreclosure. Accrual of interest on loans is discontinued when reasonable doubt exists as to the full collection of interest or principal, or when they become contractually in default for 90 days or more as to either interest or principal, unless they are both well-secured and in the process of collection. Nonaccrual loans consist of those loans on which recognition of interest income has been discontinued. Nonaccrual loans are reduced by the direct application of interest and principal payments to loan principal, for accounting purposes only.
Restructuring of Past Due Loans
Loans past due 90 days or more, which based on a determination of collectability are accruing interest, are classified as past due loans. Synovus’ historichistorical and current policy prohibits making additional loans to a borrower, or any related interest of a borrower, who is on nonaccrual status except under certain workout plans and if such extension of credit aids with loss mitigation. Additionally, Synovus’ historichistorical and current policy discourages making additional loans to a borrower or any related interest of the borrower who has a loan that is past due inas to principal or interest more than 90 days and remains on accruing status.
Past due loans have remained at historically low levels for the past two years. As a percentage of total loans outstanding, loans 90 days past due and still accruing interest were 0.07%0.03% and 0.08%0.07% at December 31, 20112012 and December 31, 20102011, respectively. These loans are in the process of collection, and management believes that sufficient collateral value securing these loans exists to cover contractual interest and principal payments.


75


Table 27 - Selected Credit Quality Metrics

  December 31,
(dollars in thousands) 2011 2010 2009 2008 2007
Non-performing loans(1)    
 $883,021
 891,622
 1,555,776
 920,506
 340,656
Impaired loans held for sale(2)    
 30,156
 127,365
 36,816
 3,527
 
Other real estate 204,232
 261,305
 238,807
 246,121
 101,487
 Non-performing assets(3)    
 $1,117,409
 1,280,292
 1,831,399
 1,170,154
 442,143
Net charge-offs $585,848
 1,371,452
 1,460,175
 469,195
 117,054
Net charge-offs/average loans 2.84% 5.82
 5.37
 1.71
 0.46
Loans 90 days past due and still accruing $14,520
 16,222
 19,938
 38,794
 33,663
As a % of loans 0.07% 0.08
 0.08
 0.14
 0.13
Total past due loans and still accruing $149,442
 176,756
 262,446
 362,538
 270,496
As a % of loans 0.74% 0.82
 1.03
 1.30
 1.02
Restructured loans (accruing) $668,472
 464,123
 213,552
 1,202
 1,427
Allowance for loan losses 536,494
 703,547
 943,725
 598,301
 367,613
Allowance for loan losses as a % of loans 2.67% 3.26
 3.72
 2.14
 1.39
Non-performing loans as a % of total loans 4.40
 4.13
 6.13
 3.30
 1.29
Non-performing assets as a % of total loans, other loans held for sale, and ORE 5.50
 5.83
 7.14
 4.15
 1.66
Allowance to non-performing loans 60.76
 78.91
 60.66
 65.00
 107.91
Collateral-dependent impaired loans(4)    
 $620,910
 636,390
 1,021,038
 421,034
 264,902
           
(1)  Allowance and cumulative write-downs on non-performing loans as a percentage of unpaid principal balance at December 31, 2011 was approximately 34% compared to 45% at December 31, 2010.
(2) Represent only the impaired loans that have been specifically identified to be sold. Impaired loans held for sale are carried at the lower of cost or fair value determined on a liquidation basis.
(3) Allowance and cumulative write-downs on non-performing assets as a percentage of unpaid principal balance at December 31, 2011 was approximately 43% compared to 47% at December 31, 2010.
(4) Collateral-dependent impaired loans for which there was no associated reserve were $432.3 million December 31, 2011 and $526.3 million as of December 31, 2010.

Non-performing assets decreased $162.9 million,total loans outstanding, loans 30 or 12.7%, to $1.12 billion at December 31, 2011, compared to $1.28 billionmore days past due and still accruing interest were 0.54% and 0.74% at December 31, 2010. Total non-performing assets as a percentage of loans, other loans held for sale, and other real estate decreased to 5.50%2012 as of December 31, 2011, compared to 5.83% as ofand December 31, 20102011. The decrease, respectively, with improvements in non-performing assets was driven by lower inflows and charge-offs.every category.
As shown on Table 29, 1-4 family propertyThe following table shows the aging of past due loans represent $197.6 million, or 22.4% of total non-performing loansby portfolio class at December 31, 2011. Additionally, investment properties represent 10.8% and land acquisition loans represent 26.5%, respectively, of total non-performing loans at December 31, 2011. At December 31, 2011, non-performing loans in the Atlanta market totaled $260.1 million while non-performing loans in the South Carolina market totaled $135.6 million. Together, this represents 44.8% of total non-performing loans.
Other real estate totaled $204.2 million at December 31, 2011 which represented a $57.1 million decrease from year-end 2010. While Synovus transferred a significant amount of properties into other real estate during 2011, asset dispositions including sales of $220.1 million of other real estate properties contributed to the decline from the prior year. Residential real estate represented 60.1% and 61.1% of the other real estate total at December 31, 20112012 and 2010, respectively. The Atlanta and South Carolina markets represented 38.3% and 38.0% of other real estate at December 31, 2011 and 2010, respectively..
The table below shows the non-performing asset ratio by state.

Table 32 - Loans Past Due by Portfolio Class
 December 31,
 2012 2011
(dollars in thousands)30-89 Days Past Due 90+ Days Past Due 30-89 Days Past Due 90+ Days Past Due
 Amount
 % Amount
 % Amount
 % Amount
 %
Investment properties$5,436
 0.12% $798
 0.02% $10,866
 0.24% $54
 %
1-4 family properties13,053
 1.02
 41
 
 23,480
 1.45
 642
 0.04
Land acquisition3,422
 0.43
 298
 0.04
 5,299
 0.48
 350
 0.03
Total commercial real estate21,911
 0.34
 1,137
 0.02
 39,645
 0.55
 1,046
 0.01
Commercial and industrial33,526
 0.37
 906
 0.01
 49,826
 0.56
 5,036
 0.06
Home equity lines9,555
 0.62
 705
 0.05
 12,893
 0.80
 664
 0.04
Consumer mortgages21,961
 1.58
 1,288
 0.09
 23,213
 1.64
 5,130
 0.36
Credit cards2,450
 0.93
 2,413
 0.92
 3,113
 1.14
 2,474
 0.91
Small business4,935
 0.96
 338
 0.07
 3,254
 1.08
 147
 0.05
Other retail loans3,676
 1.25
 24
 0.01
 2,976
 1.08
 24
 0.01
Total retail42,577
 1.06
 4,768
 0.12
 45,449
 1.17
 8,439
 0.22
Total loans past due$98,014
 0.50% $6,811
 0.03% $134,920
 0.67% $14,521
 0.07%
                

76


Table 28 - Non-performing Assets Ratio by State

  
  December 31,
  2011 2010
Georgia 5.58% 6.03
Florida 8.59
 8.65
South Carolina 5.66
 6.25
Tennessee 3.18
 3.81
Alabama 3.33
 3.21
Consolidated 5.50% 5.83
     
(1) Atlanta's non-performing assets ratio was 8.90% and 10.46% at December 31, 2011 and 2010, respectively.

Substandard Accruing and Special Mention Loans
Substandard accruing loans are inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. Loans with this classification are characterized by the distinct possibility that Synovus will sustain some loss if the deficiencies are not corrected. At December 31, 20112012, all states except Alabama showed an improvement in their respective non-performing asset ratios duesubstandard accruing loans totaled $672.6 million compared to lower levels of inflows and asset dispositions. While non-performing assets in Alabama were $107.5 million$1.18 billion at December 31, 2011, a slight declinedecrease of $3.3$503.6 million from year-end 2010, the ratio was impacted by a 6.1% decline in total loans in 2011.or 42.8%.
The following table shows the compositionsubstandard accruing loans by portfolio class at December 31, 2012 and 2011.
Table 33 - Substandard Accruing Loans by Portfolio ClassDecember 31,
(dollars in thousands)2012 2011
Investment properties$161,616
 240,175
1-4 family properties106,166
 174,665
Land acquisition42,247
 227,512
  Total commercial real estate310,029
 642,352
  Commercial and industrial336,913
 498,658
Home equity lines13,927
 16,088
Consumer mortgages
 10,106
Credit cards3,367
 2,474
Small business6,308
 2,522
Other retail loans2,042
 3,964
  Total retail25,644
 35,154
Total substandard accruing loans$672,586
 1,176,164
    
Special mention loans have potential weaknesses that deserve management's close attention but are not adversely classified and do not expose Synovus to sufficient risk to warrant an adverse classification. Special mention loans steadily declined throughout 2012. At December 31, 2012, special mention loans totaled $1.38 billion ($804.4 million of the loan portfoliocommercial real estate loans and non-performing$572.6 million of commercial and industrial loans) compared to $2.09 billion ($1.18 billion of commercial real estate loans classified by loan type asand $909.3 billion of commercial and industrial loans) at December 31, 2011, a decrease of $712.3 million, or 34.1% from 2011. Special mention and 2010. The commercial real estate category is further segmented intosubstandard accruing loans in the various property types determined in accordance with the purpose of the loan. Commercial real estate, which represents 36.2% of total loans, is diversified among many property types. These include commercial investment properties, 1-4 family properties,residential C&D and land acquisition.acquisition category declined $276.3 million, or 47.7% from $579.5 million in 2011 to $303.2 million in 2012.
The largest component of the commercial real estatefollowing table shows special mention loans by portfolio (62.7% of the commercial real estate portfolio), commercial investment properties, is also well diversified. No category of commercial investment properties exceeds 5% of the total loan portfolio. 1-4 family properties include 1-4 family construction, commercial 1-4 family mortgages,class at December 31, 2012 and residential development loans. These properties are further diversified geographically; approximately 15% of 1-4 family property loans are secured by properties in the Atlanta market and approximately 18% are secured by properties in the South Carolina market. The final commercial real estate loan category, land acquisition, represents less than 6% of total loans.

2011.
Table 29 - Composition of Loan Portfolio and Non-performing Loans

  December 31, 2011 December 31, 2010
 
 
 
 
 
Loan Type    
 Loans as a Percentage of Total Loans Outstanding Non-performing Loans as a Percentage of Total Non-performing Loans Loans as a Percentage of Total Loans Outstanding Non-performing Loans as a Percentage of Total Non-performing Loans
Investment properties 22.7% 10.8
 23.4
 12.3
1-4 family properties 8.1
 22.4
 9.7
 33.4
Land acquisition 5.4
 26.5
 5.7
 22.9
Total commercial real estate 36.2
 59.7
 38.8
 68.6
Commercial and industrial loans 44.5
 30.3
 42.9
 23.7
Home equity lines 8.1
 2.8
 7.7
 2.0
Consumer mortgages 7.0
 6.5
 6.8
 5.1
Credit cards 1.3
 
 1.3
 
Other retail loans 2.9
 0.7
 2.5
 0.6
Total retail 19.3
 10.0
 18.3
 7.7
Deferred fees and costs, net 
 
 
 
Total 100.0% 100.0
 100.0
 100.0
         
Table 34 - Special Mention Loans by Portfolio ClassDecember 31,
(in thousands)2012 2011
Investment properties$463,532
 778,009
1-4 family properties197,148
 269,152
Land acquisition143,685
 132,799
  Total commercial real estate804,365
 1,179,960
 Commercial and industrial572,591
 909,255
Total special mention loans$1,376,956
 2,089,215
    

Potential Problem Loans
Management continuously monitors non-performing and past due loans to mitigate further deterioration regarding the condition of these loans. Potential problem loans are defined by management as certain performing loans with a well-defined weakness

77


where there is information about possible credit problems of borrowers which causes management to have doubts as to the ability of such borrowers to comply with the present repayment terms of such loans. Potential problem commercial loans consist of substandard accruing loans but exclude both loans 90 days past due and still accruing interest and substandard accruing troubled debt restructurings, which are reported separately. Management’s decision to include performing loans in the category of potential problem loans indicates that management has recognized a higher degree of risk associated with these loans. In addition to accruing loans 90 days past due and accruing restructured loans, Synovus had $779.6$369.5 million of potential problem commercial loans at December 31, 20112012 compared to $1.44 billion$779.6 million at December 31, 20102011. Management’s current expectation of probable losses

77


from potential problem loans is included in the allowance for loan losses, and management cannot predict at this time whether these potential problem loans ultimately will become non-performing loans or result in losses. The trend of potential problem commercial loans has been declining and is down 58.3%
Net Charge-offs
Total net charge-offs were $483.5 million, or $1.09 billion2.45% of average loans for 2012, a decrease of $102.4 million or 17.5%, compared to $585.8 million or 2.84% of average loans for 2011. Net charge-offs declined from the peak in the third quarter of 2010, and approximately $100 million of the decline is2011 levels primarily as a result of theselower mark-to-market charges and decreased costs related to NPL inflows, partially offset by the impact of higher levels of dispositions. Net charge-offs in 2012 include the impact of $163.9 million in net charge-offs from distressed loan sales with a carrying value of approximately $474.4 million which were completed during the fourth quarter of 2012. These sales consisted primarily of distressed loans now being reported as accruing troubled debt restructurings. Atsold in a bulk sale. The residential construction and development (component of the 1-4 family category) and land acquisition portfolio represented $164.3 million, or 34.0% of total net charge-offs for 2012. Net charge-offs in this portfolio also decreased by $9.3 million, or 5.4%, from 2011 levels. Management currently expects that net charge-offs for the year ending December 31, 2013 will be significantly lower than 2012 levels.
The following table shows net charge-offs by portfolio class for the years ended December 31, 2012 and 2011.
Table 35 - Net Charge-offs by Portfolio ClassYears Ended December 31,
 2012 2011
(in thousands)Amount 
%(1)
 Amount 
%(1)
Investment properties$83,242
 1.88% $134,049
 2.80%
1-4 family properties80,327
 5.42
 132,005
 7.09
Land for future development116,554
 11.92
 92,639
 7.90
Total commercial real estate280,123
 4.06
 358,693
 4.59
 Commercial and industrial153,704
 1.72
 156,930
 1.75
 Retail49,631
 1.26
 70,225
 1.81
Total net charge-offs$483,458
 2.45% $585,848
 2.84%
        
(1) Net charge-off ratio as a percentage of average loans.
Provision for Loan Losses and Allowance for Loan Losses
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 7 - Loans and Allowance for Loan Losses" and "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies" of this Report for further information.
The provision for loan losses for the year ended December 31, 2012 was $320.4 million, a decrease of $98.4 million or 23.5% compared to the prior year. The decrease in the provision for loan losses from 2011 to 2012 is primarily due to continued improvement in credit quality trends during 2012, including decreased NPLs and NPL inflows, reduced levels of loans rated special mention and accruing substandard, and lower net charge-offs.
The allowance for loan losses at December 31, 2012 was $373.4 million or 1.91% of total loans, compared to $536.5 million or 2.67% of total loans at December 31, 2011. The decrease in the allowance for loan losses allocatedduring 2012 was due to these potential problemthe continued improvement in credit quality trends during 2012. The improvements in credit quality included reduced NPL inflows and NPLs, as well as lower levels of loans was $103.1million compared to $191.5 million at December 31, 2010.

Table 30 – Potential Problem Commercial Loans

 
(in thousands) December 31,
2011
 December 31,
2010
Investment properties $138,317
 330,611
1-4 family properties 109,450
 258,460
Land acquisition 169,884
 297,945
Total commercial real estate 417,651
 887,016
Commercial and industrial 361,953
 550,365
Total potential problem commercial loans $779,604
 1,437,381
     

Special mention loans have potential weaknesses that deserve management's close attention but are not adversely classified and do not expose Synovus to sufficient risk to warrant an adverse classification. At December 31, 2011, there were $2.09 billion of special mention loans ($1.18 billion of commercial real estate loans and $909.3 million of commercial and industrial loans) compared to $2.50 billion ($1.43 billion of commercial real estate loans and $1.08 billion of commercial and industrial loans) at December 31, 2010, a decrease of $414.1 million, or 16.5% from 2010. Special mention andrated substandard accruing loans in the residential C&D and land acquisition category declined $327.0 million, or 36.7% from $890.9 million in 2010 to $564.0 million in 2011.

Troubled Debt Restructurings
When borrowers are experiencing financial difficulties, the Company may, in order to assist the borrowers in repaying the principal and interest owed to the Company, make certain modifications to the loan agreement. All loan modifications are evaluated for troubled debt restructuring (TDR) classification. In accordance with ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, a TDR is defined as a modification with a borrower that is experiencing financial difficulties, and the Company has granted a financial concession that it would not normally make.
All TDR's are considered to be impaired loans, and the amount of impairment, if any, is determined in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan-an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40.

Concessions provided by the Company in a TDR are primarily in the form of providing a below market interest rate given the borrower's credit risk, a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time), or extension of the maturity of the loan generally for less than one year.

Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of 3 months or less, are generally not considered to be financial concessions. Further, it is generally the Company's practice not to defer principal and/or interest for more than 12 months.

These types of concessions may be made during the term of a loan or upon the maturity of a loan, in which the borrower is experiencing financial difficulty, as a loan renewal.

special mention.

78


RenewalsA summary by loan category of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concession(s) are being granted, including considerationcharged off, recoveries of whether the renewed loan has an interest rate that is at market, given the credit risk relatedloans previously charged off, and additions to the loan.
Non-accruing TDRs may generally be returned to accrual status if there has been a period of performance, usually at least a six month sustained period of repayment performance by the borrower. Consistent with regulatory guidance, a TDR will generally no longer be reported as a TDR after a period of performance and after the loan was reported as a TDR at a year-end reporting date, and if at the time of the modification the interest rate was at market, considering the credit risk associated with the borrower.
In April 2011, the FASB issued ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, which was effective for the first interim or annual period beginning on or after June 15, 2011. On July 1, 2011, Synovus adopted the provisions of ASU 2011-02, and as required, applied the provisions of the ASU to all modifications and renewals that have occurred since January 1, 2011. Synovus often increases or maintains the interest rate upon renewal of a commercial loan, including renewals of loans involving borrowers experiencing financial difficulties. Prior to the adoption of ASU 2011-02, the interest rate on such renewals were generally not considered by Synovus to be concessionary and were not considered TDRs. The market interest rate concept in ASU 2011-02 states that if a borrower does not otherwise have access to funds at a market interest rates for debt with characteristics similar to those of the restructured debt, the restructuring would be considered to be at a below-market rate, which indicates that the lender may have granted a concession. This component of ASU 2011-02 resulted in an increase of approximately $190 million in loans identified as TDRs upon adoption of ASU 2011-02.
Table 31 shows accruing TDRs by loan type as of December 31, 2011 and 2010. At December 31, 2011 and 2010, the allowance through provision for loan losses allocated to these accruing restructured loans was $60.7 million and $54.9 million, respectively. The increaseis presented in accruing restructured loans since the prior year is primarily related to the adoption of ASU 2011-02. Accruing restructured loans are not considered non-performing because they are performing in accordance with the restructured terms. At December 31, 2011, approximately 98% of accruing restructured loans were current, and 45.2% or $302.4 million, of accruing restructured loans were graded as pass (12.6%) or special mention loans (32.6%). At December 31, 2011, troubled debt restructurings (accruing and non-accruing) were $882.4 million, an increase of $310.2 million compared to December 31, 2010.following table:
Table 31 - Accruing TDRs by Loan Type

      
  December 31, 2011 December 31, 2010
(dollars in thousands) Total      % Total      %
Investment properties $206,627
 30.9% $178,790
 38.5%
1-4 family properties 134,774
 20.2
 56,118
 12.1
Land acquisition 81,244
 12.1
 69,979
 15.1
Total commercial real estate 422,645
 63.2
 304,887
 65.7
Commercial and industrial 206,289
 30.9
 154,469
 33.3
Home equity lines 6,741
 1.0
 2,892
 0.6
Consumer mortgages 31,096
 4.6
 1,796
 0.4
Credit cards 
 
 
 
Other retail loans 1,701
 0.3
 79
 
Total retail 39,538
 5.9
 4,767
 1.0
Total loans, net of deferred fees and costs $668,472
 100.0% $464,123
 100.0%
         


Deposits
Deposits provide the most significant funding source for interest earning assets. The following table shows the relative composition of deposits for 2011 and 2010. See Table 11 for information on average deposits including average rates paid in 2011, 2010, and 2009.
Table 36 - Allowance for Loan Losses – Summary of Activity by Loan Category
  Years Ended December 31,
(dollars in thousands) 2012 2011 2010 2009 2008
Allowance for loan losses at beginning of year $536,494
 703,547
 943,725
 598,301
 367,613
Loans charged off          
Commercial:          
Commercial, financial, and agricultural 115,245
 123,314
 228,570
 242,843
 95,186
Owner-occupied 65,854
 52,820
 58,691
 67,347
 11,803
Real estate — construction 208,130
 223,026
 719,032
 913,032
 311,716
Real estate — mortgage 108,569
 161,271
 294,494
 153,741
 28,640
Total commercial 497,798
 560,431
 1,300,787
 1,376,963
 447,345
Retail:          
Real estate — mortgage 43,364
 56,839
 86,069
 79,016
 20,014
Retail loans — credit cards 9,110
 13,598
 18,937
 20,854
 13,213
Retail loans — other 6,503
 8,846
 12,130
 15,773
 5,699
  Total retail 58,977
 79,283
 117,136
 115,643
 38,926
Total loans charged off 556,775
 639,714
 1,417,923
 1,492,606
 486,271
 Recoveries of loans previously charged off          
Commercial:          
Commercial, financial, and agricultural 24,607
 16,398
 13,527
 12,321
 9,219
Owner-occupied 2,788
 2,806
 2,285
 1,817
 397
Real estate — construction 23,721
 17,880
 16,056
 10,140
 2,673
Real estate — mortgage 12,855
 7,724
 6,012
 3,632
 1,035
Total commercial 63,971
 44,808
 37,880
 27,910
 13,324
Retail:          
Real estate — mortgage 6,324
 5,082
 3,385
 1,846
 1,138
Retail loans — credit cards 1,630
 1,893
 2,095
 1,161
 1,557
Retail loans — other 1,392
 2,083
 3,111
 1,514
 1,057
Total retail 9,346
 9,058
 8,591
 4,521
 3,752
Recoveries of loans previously charged off 73,317
 53,866
 46,471
 32,431
 17,076
Net loans charged off 483,458
 585,848
 1,371,452
 1,460,175
 469,195
Provision for loan losses 320,369
 418,795
 1,131,274
 1,805,599
 699,883
 Allowance for loan losses at end of year $373,405
 536,494
 703,547
 943,725
 598,301
Ratios:          
  Allowance for loan losses to loans, net of deferred fees and costs 1.91% 2.67
 3.26
 3.72
 2.14
  Net charge-offs as a percentage of average loans net of deferred fees and costs 2.45% 2.84
 5.82
 5.37
 1.71
Allowance to non-performing loans excluding collateral-dependent impaired loans with no related allowance 93.58% 124.04
 192.60
 124.70
 192.80
           


79


Table 32 - Composition of Deposits

(dollars in thousands) 2011 
     %(1)    
 2010 
     %(1)    
Non-interest bearing demand deposits $5,366,868
 23.9% $4,298,372
 17.5%
Interest bearing demand deposits 3,613,060
 16.1
 3,860,157
 15.7
Money market accounts, excluding brokered deposits 6,542,448
 29.2
 6,798,092
 27.8
Savings deposits 515,038
 2.3
 480,184
 2.0
Time deposits, excluding brokered deposits 4,591,164
 20.5
 5,911,150
 24.1
Brokered deposits 1,783,174
 8.0
 3,152,349
 12.9
Total deposits 22,411,752
 100.0
 24,500,304
 100.0
   Core deposits(2)    
 20,628,578
 92.0
 21,347,955
 87.1
   Core deposits excluding time deposits(2)    
 $16,037,414
 71.6% $15,436,805
 63.0%
         
(1) Deposits balance in each category expressed as percentage of total deposits.
(2) See reconciliation of “Non-GAAP Financial Measures” in this Report.

Total depositsThe following table shows the allocation of the allowance for loan losses by loan category at December 31, 2012, 2011 decreased $2.09 billion, or 8.5%, from December 31, 2010. The decline2010, 2009, and 2008.
Table 37 - Allocation of Allowance for Loan Losses

 December 31,
 2012 2011 2010 2009 2008
(dollars in thousands)Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
Commercial                   
Commercial, financial, and agricultural$83,366
 27.1% $117,450
 25.3% $154,115
 24.4% $137,031
 24.1% $126,695
 24.2%
Owner-occupied43,481
 19.4
 67,438
 19.2
 67,943
 18.5
 72,002
 18.1
 39,276
 16.1
Real estate — construction90,156
 8.8
 145,421
 11.9
 197,337
 14.4
 379,618
 20.5
 247,151
 26.1
Real estate — mortgage77,770
 24.2
 103,673
 24.3
 156,586
 24.4
 216,840
 20.8
 80,172
 18.0
Total commercial294,773
 79.5
 433,982
 80.7
 575,981
 81.7
 805,491
 83.5
 493,294
 84.4
   

                
Retail                   
Real estate — mortgage24,577
 15.1
 36,813
 15.1
 25,937
 14.5
 34,860
 13.2
 27,656
 12.5
Retail loans — credit cards12,278
 1.3
 12,870
 1.3
 12,990
 1.3
 15,751
 1.2
 11,430
 1.0
Retail loans — other13,777
 4.1
 4,831
 2.9
 4,551
 2.5
 6,701
 2.2
 5,766
 2.2
Total retail50,632
 20.5
 54,514
 19.3
 43,478
 18.3
 57,312
 16.6
 44,852
 15.7
Deferred fees and costs, net
    nm 
    nm 
    nm 
 (0.1) 
 (0.1)
Unallocated28,000
 
 47,998
 
 84,088
 
 80,922
 
 60,155
 
Total allowance for loan losses$373,405
 100.0% $536,494
 100.0% $703,547
 100.0% $943,725
 100.0% $598,301
 100.0%
                    
(1) Loan balance in total deposits was driven primarily by a planned reduction of brokered deposits and a continued wind-down of the Shared Deposits program.Total core deposits excluding time deposits at December 31, 2011 grew $600.6 million, or 3.9% from December 31, 2010 and non-interest bearing demand depositseach category expressed as a percentage of total deposits increased to 23.9% at December 31, 2011 from 17.5% at December 31, 2010. See reconciliationloans, net of “Non-GAAP Financial Measures” in this Report.deferred fees and costs.
Time deposits of $100,000 and greater at December 31, 2011 and 2010 were $4.14 billion and $6.36 billion, respectively, and included brokered time deposits of $1.56 billion and $2.76 billion, respectively. Please refer to Table 33 for the maturity distribution of time deposits of $100,000 or more. These larger deposits represented 18.5% and 26.0% of total deposits at December 31, 2011 and 2010, respectively, and contained brokered time deposits which represented 7.0% and 11.3% of total deposits at December 31, 2011 and 2010, respectively.
Prior to the Charter Consolidation, a component of Synovus’ deposit growth was through the offering of Shared Deposit products. The Charter Consolidation resulted in the inability to offer the Shared Deposit products in the future. Customers holding Shared CD balances retained these deposits on a fully insured basis until their maturity. As these Shared CDs matured, overall balances in this product have declined. As of December 31, 2011, remaining balances in Shared Deposit products were $127.8 million, down from $690.9 million at December 31, 2010.
Following the Charter Consolidation, management developed a strategic plan to diversify Synovus’ funding sources and reduce reliance on volatile funding sources including brokered deposits and Shared Deposit products. The strategic initiatives implemented by management have reduced Synovus’ dependence on brokered deposits and Shared Deposit products primarily through:
allowing partial runoff of maturing brokered deposits,
reducing utilization of brokered money market accounts,
reduction of Shared Deposit balances as the program expires, and
maintaining and enhancing local market core deposit base.
At December 31, 2011, brokered deposits represented 8.0% of Synovus’ total deposits compared to 12.9% at December 31, 2010.nm - not meaningful


Table 38 - Selected Credit Quality MetricsDecember 31,
(dollars in thousands)2012 2011 2010 2009 2008
Non-performing loans    $543,333
 883,021
 891,622
 1,555,776
 920,506
Impaired loans held for sale    9,455
 30,156
 127,365
 36,816
 3,527
Other real estate150,271
 204,232
 261,305
 238,807
 246,121
 Non-performing assets    $703,059
 1,117,409
 1,280,292
 1,831,399
 1,170,154
Loans 90 days past due and still accruing$6,811
 14,520
 16,222
 19,938
 38,794
As a % of loans0.03
 0.07
 0.08
 0.08
 0.14
Total past due loans and still accruing$104,825
 149,442
 176,756
 262,446
 362,538
As a % of loans0.54
 0.74
 0.82
 1.03
 1.3
Accruing TDRs$673,383
 668,472
 464,123
 213,552
 1,202
Non-performing loans as a % of total loans2.78
 4.40
 4.13
 6.13
 3.30
Non-performing assets as a % of total loans, other loans held for sale, and ORE3.57
 5.50
 5.83
 7.14
 4.15
          


80


Capital
Table 33 - Maturity Distribution of Time Deposits of $100,000 or More

  
(in thousands) December 31, 2011
3 months or less $993,617
Over 3 months through 6 months 768,238
Over 6 months through 12 months 1,281,830
Over 12 months 1,095,519
Total outstanding $4,139,204
   
Series A Preferred Stock

Liquidity
Liquidity representsOn December 19, 2008, Synovus issued to the extentTreasury 967,870 shares of Synovus’ Series A Preferred Stock, having a liquidation amount per share equal to which Synovus has readily available sources$1,000, for a total price of funding needed to meet the needs of depositors, borrowers and creditors; to support asset growth; fund deposit withdrawals; maintain reserve requirements; and to otherwise sustain operations of Synovus, its Synovus Bank and other subsidiaries,$967,870,000. The Series A Preferred Stock pays cumulative dividends at a reasonable cost, on a timely basis, and without adverse consequences. ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk, interest rate risk, and market risk and has the authority to create policies relative to these risks. ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus’ liquidity position.
Contractual and anticipated cash flows are analyzed under normal and stressed conditions to determine forward looking liquidity needs and sources. Synovus analyzes liquidity needs under various scenarios of market conditions and corporate operating performance. This analysis includes stress testing and measures expected sources and uses of funds under each scenario. Emphasis is placed on maintaining numerous sources of current and potential liquidity in order5% per year for the company to meetfirst five years and thereafter at a rate of 9% per year. Synovus may, at its obligations to depositors, borrowers, and creditors on a timely basis.
Liquidity is generated through maturities and repaymentsoption, with the consent of loans by customers, maturities and sales of investment securities, deposit growth, and access to sources of funds other than deposits. Management constantly monitors and maintains appropriate levels of liquidity so as to provide adequate funding sources to meet estimated customer deposit withdrawals and future loan requests. Liquidity is also enhanced by the acquisition of new deposits. Each of the banking divisions monitors deposit flows and evaluates alternate pricing structures in an effort to retain and grow deposits. Customer confidence is a critical element in growing and retaining deposits. In this regard, Synovus’ asset quality could play a larger role in the stability of the deposit base. In the event asset quality declines significantly from its current level, the ability to grow and retain deposits could be diminished, which in turn could reduce deposits as a liquidity source.
At December 31, 2011, Shared CD balances totaled $127.8 million. Synovus continues to pursue retention of Shared CD balances at maturity; however, there can be no assurance that a significant portion of these deposits will remain on deposit at Synovus Bank. While the possibility of this deposit outflow is a potential liquidity risk, this risk has diminished as remaining Shared deposit balances have declined. Retention of significant liquid assets, primarily in the form of interest bearing funds with the Federal Reserve, should enable Synvous Bankredeem, in whole or in part, the Series A Preferred Stock at the liquidation amount per share plus accrued and unpaid dividends. The Series A Preferred Stock is generally non-voting. However, if we fail to mitigate liquidity risks relatedpay dividends on the Series A Preferred Stock for an aggregate of six quarterly periods, whether or not consecutive, our number of authorized directors will be increased by two and the holders of the Series A Preferred Stock shall have the right to elect two directors. A consequence of the Series A Preferred Stock purchase includes certain restrictions on executive compensation that could limit the tax deductibility of compensation that Synovus pays to executive management.
As part of its purchase of the Series A Preferred Stock, Synovus issued the Treasury a Warrant to purchase up to 15,510,737 shares of Synovus Common Stock at an initial per share exercise price of $9.36. The Warrant provides for the adjustment of the exercise price and the number of shares of Synovus Common Stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of Synovus Common Stock, and upon certain issuances of Synovus Common Stock at or below a specified price relative to the initial exercise price. The Warrant expires on December 19, 2018. Pursuant to the Securities Purchase Agreement, the Treasury has agreed not to exercise voting power with respect to any outflowshares of these deposits at their maturity.
As a resultCommon Stock issued upon exercise of the Dodd-Frank Act, effective as of December 31, 2010, unlimited FDIC insurance coverage for non-interest bearing demand transaction accounts was extended through December 31, 2012. This componentWarrant.
The offer and sale of the Dodd-FrankSeries A Preferred Stock and the Warrant were effected without registration under the Securities Act served to extend unlimited insurance coverage which was initially established byin reliance on the TAGP. Under current law, insurance coverage for non-interest bearing demand deposits will decline to a levelexemption from registration under Section 4(2) of $250,000 per depositor after December 31, 2012. Currently,the Securities Act. Synovus has a significant customer base which maintain non-interest bearing demand deposit balances that would exceedallocated the insurance threshold after 2012 if this unlimited insurance coverage is not extended. Synovus' ability to retain these deposits would dependtotal proceeds received from the United States Department of the Treasury based on numerous factors, including general economic conditionsthe relative fair values of the Series A Preferred Stock and the operating performanceWarrants. This allocation resulted in the Series A Preferred Stock and credit qualitythe Warrant being initially recorded at amounts that are less than their respective fair values at the issuance date.
The $48.5 million discount on the Series A Preferred Stock is being accreted using a constant effective yield over the five-year period preceding the 9% perpetual dividend. Synovus records increases in the carrying amount of Synovus. As this represents a potential liquidity risk, Synovus expects to maintain an above average levelthe preferred shares resulting from accretion of liquidity sources to mitigate such risk and to continue to monitor this risk throughout 2012. the discount by charges against additional paid-in capital.
See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position."
Synovus Bank also generates liquidity through the national deposit markets. Synovus Bank issues longer-term certificates of deposit across a broad geographic base to increase its liquidity and funding position. Access to these deposits could become more limited if Synovus Bank’s asset quality and financial performance were to significantly deteriorate. Synovus Bank has the capacity to access funding through its membership in the FHLB System. At December 31, 2011, Synovus Bank had access to

81


incremental funding, subject to available collateral and FHLB credit policies, through utilization of FHLB advances.
In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Company for various operating needs including capital infusions into subsidiaries, the servicing of debt, and the payment of dividends to shareholders and payment of general corporate expenses. The primary source of liquidity for Synovus consists of dividends from Synovus Bank which is governed by certain rules and regulations of the GA DBF and FDIC. Dividends from Synovus Bank in 2010 were $43.9 million. During 2011, Synovus Bank did not pay dividends to the Parent Company. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality and overall condition. Synovus may not receive dividends from Synovus Bank in 2012, which could adversely affect liquidity. See “Part I - Item 1A. Risk Factors - We may be unable to access historical and alternative sources of liquidity, which could adversely affect our overall liquidity” in this Report. Synovus Bank is currently subject to a memorandum of understanding that prohibits it from paying any cash dividends to the Parent Company without regulatory approval. Additionally, GA DBF rules and related statutes contain restrictions on payments of dividends. See “Part I- Item 1. Business - Supervision, Regulation and Other Matters - Dividends” inother Factors – TARP Regulations – Capital PurchaseProgram" of this Report. Synovus Bank is currently required to maintain regulatory capital levels in excess of minimum well-capitalized requirements, primarily as a result of non-performing asset levels. Due to these requirements, Synovus could be required to contribute additional capital to Synovus Bank, which could adversely affect liquidity at the Parent Company.Report for further information.
On February 13, 2012, the Parent Company issued $300 million aggregate principal amount of 7.875% senior notes due February 15, 2019 (“the 2019 Senior Notes”) in a public offering for aggregate proceeds of $292.8 million, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a cash tender offer (“Tender Offer”) for any and allAs part of its outstanding 4.875% subordinated notes due February 15, 2013 (“the 2013 Notes”), with a total principal amount outstandingongoing management of approximately $206.8 million. Approximately $145.6 million of the 2013 Notes were tendered by the early tender deadline of February 21, 2012 (“the Early Tender Deadline”), and Synovus paid total consideration of $145.6 million for these notes. Holders of the 2013 notes who did not tender by the Early Tender Deadline have until March 6, 2012 to tender their 2013 Notes. Holders who tender their 2013 Notes after February 21, 2012 but at or before March 6, 2012 will receive $970 per $1,000 principal amount of the 2013 Notes tendered. The Tender Offer was, and additional tenders will be, funded from a portion of the net proceeds of the 2019 Senior Notes described herein.
Synovus’ Parent Company has historically enjoyed a solid reputation in the capital, markets and has historically been able to raise funds in the form of either short or long-term borrowings or equity issuances, including the public offerings completed in September 2009, May 2010, and February 2012. However, in light of the current regulatory environment, market conditions, and Synovus’ financial performance and related credit ratings, there can be no assurance that Synovus would be able to obtain additional new borrowings or issue additional equity on favorable terms, if at all. Synovus will continue to identify, consider, and pursue additional strategic initiatives to further strengthenbolster its liquiditycapital position as deemed necessary.
Synovus presently believesnecessary, including strategies in connection with the Company's repayment of TARP and strategies that the sources of liquidity discussed above, including existing liquid funds on hand, are sufficientmay be required to meet its anticipated funding needs through the near future. However, if economic conditions orrequirements of Basel III and other factors worsenregulatory initiatives regarding capital.
tMEDS
On May 4, 2010, Synovus completed a public offering of 13,800,000 tMEDS with a stated value of $25.00 per unit. Each tMEDS unit consists of a prepaid Common Stock purchase contract and a junior subordinated amortizing note due May 15, 2013. The prepaid common stock purchase contracts have been recorded as additional paid-in-capital (a component of shareholders’ equity), net of issuance costs, and the junior subordinated amortizing notes have been recorded as long-term debt. Issuance costs associated with the debt component were recorded as a prepaid expense, which is being amortized on a straight-line basis over the term of the instrument to a greater degree thanMay 15, 2013. Synovus allocated the assumptions underlying Synovus’ internal financial performance projections, regulatory capital requirements for Synovus or Synovus Bank increase asproceeds from the resultissuance of regulatory directives or otherwise, or Synovus believes it is prudentthe tMEDS to enhance current liquidity levels, then Synovus may seek additional liquidity from external sources.equity and debt based on the relative fair values of the respective components of each tMEDS unit. See “Risk Factors” in Part I –"Part II - Item 1A8. Financial Statements and Supplementary Data - Note 13 - Shareholders' Equity and Accumulated Other Comprehensive Income (Loss)" of this Report.
The following table summarizes Synovus’ contractual cash obligations at December 31, 2011.


Table 34 - Contractual Cash Obligations

  Payments Due After December 31, 2011
(in thousands) 1 Year or Less Over 1 - 3 Years 4 - 5 Years After 5 Years Total
Long-term debt $379,947
 459,232
*188,216
 475,950
 1,503,345
Capital lease obligations 525
 1,068
 949
 3,504
 6,046
Operating leases 30,017
 50,093
 36,254
 213,331
 329,695
Total contractual cash obligations $410,489
 510,393
 225,419
 692,785
 1,839,086
           
* Includes $221,869 principal and interest relating to the to 2013 Notes. See "Liquidity" section in this Report for a discussionan illustration of the Tender Offeraggregate values assigned to each component of the tMEDS offering.
Each prepaid Common Stock purchase contract will automatically settle on May 15, 2013, and Synovus will deliver not more than 9.0909 shares and not less than 7.5758 shares of its Common Stock based on the applicable market value (the average of the volume weighted average price of Synovus Common Stock for
these notes.

Capital Resources the twenty (20) consecutive trading days immediately preceding May 15, 2013).

8281


Table 39 – Synovus Common Stock Purchase Contract

Applicable Market Value of Synovus Common StockSettlement Rate
Less than or equal to $2.759.0909
Between $2.75 and $3.30
Number of shares equal to $25, divided by the applicable market price
Greater than or equal to $3.307.5758
At any time prior to the third business day immediately preceding May 15, 2013, the holder may settle the purchase contract early and receive 7.5758 shares of Synovus Common Stock. Upon settlement, an amount equal to $1.00 per common share issued will be reclassified from additional paid-in capital to Common Stock. As of December 31, 2012, approximately 286,600 tMEDS units have been settled which resulted in the issuance of 2,171,222 shares of common stock. At December 31, 2012, based on the closing common stock price of $2.45 per share, Synovus would issue 122,848,968 shares of its Common Stock upon settlement or May 15, 2013. Under these assumptions, the tangible book value per common share would decrease from $2.95 at December 31, 2012 to $2.83. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation.

Capital Resources
Synovus has always placed great emphasis on maintaining a solid capital base and continues to satisfy applicable regulatory capital requirements. Management is committed to maintaining a capital level sufficient to assure shareholders, customers, and regulators that Synovus is financially sound.
The following table presents certain ratios used to measure Synovus’Synovus and Synovus Bank's capitalization.

Table 35 – Capital Ratios

     
Table 40 – Capital Ratios

    

(dollars in thousands)
 December 31,
2011
 December 31,
2010
  December 31, 2012 December 31, 2011
Tier 1 capital         
Synovus Financial Corp. $2,780,774
 2,909,912
  $2,832,244
 2,780,774
Synovus Bank 2,950,329
 2,914,871
  3,173,530
 2,950,329
Tier 1 common equity         
Synovus Financial Corp. 1,824,493
 1,962,529
  1,865,662
 1,824,493
Total risk-based capital         
Synovus Financial Corp. 3,544,089
 3,742,599
  3,460,998
 3,544,089
Synovus Bank 3,219,480
 3,198,728
  3,441,364
 3,219,480
Tier 1 capital ratio         
Synovus Financial Corp. 12.94% 12.79
  13.24% 12.94
Synovus Bank 13.87
 13.07
  14.88
 13.87
Tier 1 common equity ratio         
Synovus Financial Corp. 8.49
 8.63
  8.72
 8.49
Total risk-based capital to risk-weighted assets ratio         
Synovus Financial Corp. 16.49
 16.45
  16.18
 16.49
Synovus Bank 15.14
 14.34
  16.14
 15.14
Leverage ratio         
Synovus Financial Corp. 10.08
 9.44
  11.00
 10.08
Synovus Bank 10.82
 9.57
  12.41
 10.82
Tangible common equity to tangible assets ratio (1)
         
Synovus Financial Corp. 6.81
 6.73
  9.66
 6.81
         
(1) See reconciliation of “Non-GAAP Financial Measures” in this Report.
(1) See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
As a financial holding company, Synovus and its subsidiary bank, Synovus Bank, are required to maintain capital levels required for a well-capitalized institution as defined by federal banking regulations. The capital measures used by the federal banking regulators include the total risk-based capital ratio, the Tier 1 risk-based capital ratio, and the leverage ratio. Synovus

82

Table of Contents

Bank is a state-chartered bank under the regulations of the GA DBF. Under applicable regulations, Synovus Bank is well-capitalized if it has a total risk-based capital ratio of 10% or greater, a Tier 1 capital ratio of 6% or greater, a leverage ratio of 5% or greater, and is not subject to any written agreement, order, capital directive, or prompt corrective action directive from a federal and/or state banking regulatory agency to meet and maintain a specific capital level for any capital measure. However, even if Synovus Bank satisfies all applicable quantitative criteria to be considered well-capitalized, the regulations also establish procedures for “downgrading” an institution to a lower capital category based on supervisory factors other than capital. In June 2010, Synovus Bank entered into a memorandum of understanding with the FDIC and the GA DBF agreeing to maintain a minimum leverage ratio of 8% and a minimum total risk-based capital to risk-weighted assets ratio of 10%. Management believes that, as of December 31, 2011,2012, Synovus and Synovus Bank meet all capital requirements to which they are subject.
As of December 31, 2012, Synovus has experienced significantand Synovus Bank's capital have been favorably impacted by six and seven consecutive quarters of profitability, respectively. As discussed in Note 24 "Income Taxes" in this Report, at December 31, 2012, management concluded that it was more likely than not that $806.4 million of the deferred tax assets will be realized based upon future taxable income, and as a result reversed $802.8 million of the valuation allowance. Management's confidence in the realization of projected future taxable income is based on an analysis of the Company's risk profile and recent trends in financial performance, including credit quality trends. The analysis showed that credit losses will continue to be at elevated levels but will continue to trend downward, and that credit quality indicators will continue to improve. Further, while the banking environment is expected to remain challenging due to economic and other uncertainties, the Company believes that it can confidently forecast future taxable income at sufficient levels over the future period of time that the Company has available to realize its December 31, 2012 deferred tax asset. While there are limitations on the inclusion of deferred tax assets for regulatory capital based on Tier 1 capital levels and projected future earnings, the reversal of the valuation allowance favorably impacted capital. The amount of DTA limitation will decrease over time, thus creating additional regulatory capital in recent years, primarilyfuture periods. As of December 31, 2012the amount of disallowed deferred tax assets was $710.5 million. See “Part I - Item 1A. Risk Factors - While we recently reversed the valuation allowance for our deferred tax assets, we may not be able to realize these assets in the future and they may be subject to additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios."
While the level of credit losses has declined significantly from the peak with all key credit quality measures continuing to improve, current levels of credit losses and non-performing assets remain elevated compared to historical levels as a result of an extended period of economic downturn impacting all segments of the United States economy. While the level of credit losses has declined significantly from the peak with most credit quality measures continuing to improve, current levels of credit losses and non-performing assets are still elevated compared to historical levels. The cumulative effect of these credit losses over recent years has negatively impacted Synovus' capital position. As a result, Synovus has completed a number of steps to strengthen its capital position as described below. As Synovus emerges from the financial crisis, management continuously and actively manages capital, including forecasting and stress testing in line with regulatory guidance issued in May of 2012 for both expected and more adverse economic conditions, and will pursue additional strategies designed to bolster its capital position when and as deemed

83

Table of Contents

necessary. If credit losses and credit deterioration exceed management's current expectations, they could adversely impact Synovus' capital ratios.
During 2008, 2009, and 2010, Synovus completed several public offerings and other capital actions which are described below.actions.
In December 2008, Synovus issued 967,870 shares of Series A Preferred Stock to the United States Department of the Treasury as part of the CPP, generating $967.9 million of Tier 1 Capital. See Note 13 to the consolidated financial statements in this Report.
During 2009 and 2010, Synovus undertook several initiatives to bolster its capital including a public offeringissued an aggregate of 150,000,000443,250,000 shares of common stock that generated net proceedsCommon Stock and issued 13,800,000 units of approximately $570.9 million, the exchange of $29.8 million in aggregate principal amount of its 4.875% Subordinated Notes Due 2013 for 9.44 million shares of Synovus’ common stock, which resulted in an increase to tangibletMEDS through two public offerings. The Common Stock and tMEDS offerings increased Tier 1 common equity ofby approximately $28 million,$1.61 billion. See "Part II - Item 8. Financial Statements and the sale of Synovus’ remaining shares of Visa Class B common stock, which resulted in a pre-tax gain of approximately $51.9 million. SeeSupplementary Data - Notes 13 - Equity" and 20 to the consolidated financial statements in"Note 14 - Regulatory Capital" of this Report for further information regarding the 2009 and 2010 common stock offerings, tMED offering, note exchange, and sale of Visa Class B common stock.other actions taken to bolster capital.
During 2010, Synovus undertook additional initiativesIn June 2012, the U.S. banking regulatory agencies released three NPRs to further boost itsrevise regulatory capital includingrules for U.S. banking organizations and align them with the sale of its merchant services business which resulted in a pre-tax gain of approximately $69.5 million, a public offering of 293,250,000 shares of common stock, and 13,800,000 units of tMEDS.Basel III capital standards. The common stock and tMEDS offerings, which were completed on May 4, 2010, generated aggregate cash proceeds of $769.1 million and $333.6 million, respectively, and increased Tier 1 common equity by approximately $1.03 billion. A tMEDS unit consists of a prepaid common stock purchase contract recorded as equity and a junior subordinated amortizing note recorded as debt. As a resultNPRs are also designed to comply with various aspects of the tMEDS issuance, $70.4 million was recordedDodd-Frank Act. Two of the NPRs would apply to debt, an offsetting $2.3 million was recordedSynovus and have broad applicability to prepaid debt issuance costs,U.S. banking organizations regardless of size, with the exception of small bank holding companies (assets of less than $500 million). The proposed rules establish more stringent capital standards through more restrictive capital definitions, higher risk-weighted assets, additional capital buffers, and $265.5 million was recorded to additional paid-in capital.
During 2009higher requirements for minimum capital ratios. However, on November 9, 2012, regulators announced that the implementation of these rules would be delayed and continuing into 2010,did not provide a specific time frame for their implementation. Synovus experienced both significant declines inis currently reviewing the value of collateral underlying real estate loansproposed rules and heightened credit losses, which resulted in record levels of non-performing assets, charge-offs, foreclosures, and losses on disposition of distressed assets. While these levels continue to remain high, most credit quality measures are continuing to improve; however, it remains difficult to predict whether the recent improvements experienced will continue, or whether the effects of any further potential future negative developments in the credit, economic, and regulatory environments will adversely impact these improving trends.changes would have on regulatory capital.
Management currently believes, based on current internal capital analyses and earnings projections, that Synovus' capital position is adequate to meet current and proposed regulatory minimum capital requirements. However, Synovus continues to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engages in regular discussions with its regulators regarding capital at both Synovus and Synovus Bank. Synovus Bank's classified assets, as a percentage of Tier 1 capital and the allowance for loan losses, declined to 38.07% at December 31, 2012, compared to 62.51% at December 31, 2011. Synovus Financial Corp.'s classified asset ratio was 44.83% at December 31, 2012. As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with any futurethe Company's repayment of TARP and strategies that may

83

Table of Contents

be required to meet the requirements of Basel III and other regulatory initiatives regarding capital. Management currently expects to repay TARP no later than the fourth quarter of 2013, subject to regulatory approval.

Liquidity
Liquidity represents the extent to which Synovus has readily available sources of funding needed to meet the needs of depositors, borrowers and creditors, to support asset growth, and to otherwise sustain operations of Synovus and its subsidiaries, at a reasonable cost, on a timely basis, and without adverse consequences. ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk, interest rate risk, and market risk and has the authority to establish policies relative to these risks. ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus’ liquidity position.
Contractual and anticipated cash flows are analyzed under normal and stressed conditions to determine forward looking liquidity needs and sources. Synovus analyzes liquidity needs under various scenarios of market conditions and operating performance. This analysis includes stress testing and measures expected sources and uses of funds under each scenario. Emphasis is placed on maintaining numerous sources of current and potential liquidity to allow Synovus to meet its obligations underto depositors, borrowers, and creditors on a timely basis.
Liquidity is generated primarily through maturities and repayments of loans by customers, maturities and sales of investment securities, deposit growth, and access to sources of funds other than deposits. Management continuously monitors and maintains appropriate levels of liquidity so as to provide adequate funding sources to meet estimated customer deposit withdrawals and future loan requests. Liquidity is also enhanced by the CPP.acquisition of new deposits. Each of the banking divisions monitors deposit flows and evaluates alternate pricing structures in an effort to retain and grow deposits. Customer confidence is a critical element in growing and retaining deposits. In this regard, Synovus’ asset quality could play a larger role in the stability of the deposit base. In the event asset quality declines significantly from its current level, the ability to grow and retain deposits could be diminished, which in turn could reduce deposits as a liquidity source.
As a result of the Dodd-Frank Act, effective as of December 31, 2010, unlimited FDIC insurance coverage for non-interest bearing demand transaction accounts was extended through December 31, 2012. This component of the Dodd-Frank Act served to extend unlimited insurance coverage which was initially established by the TAGP. Insurance coverage for non-interest bearing demand deposits declined to $250,000 per depositor after December 31, 2012. As of the filing date of this Report, the expiration of this unlimited coverage has had a very modest effect on Synovus' deposit balances. Synovus' ability to retain these deposits will depend on numerous factors, including general economic conditions and the operating performance and credit quality of Synovus. See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position" of this Report.
Synovus Bank also generates liquidity through the national deposit markets. Synovus Bank issues longer-term certificates of deposit across a broad geographic base to increase its liquidity and funding position. Access to these deposits could become more limited if Synovus Bank’s asset quality and financial performance were to significantly deteriorate. Synovus Bank has the capacity to access funding through its membership in the FHLB System. At December 31, 2012, Synovus Bank had access to incremental funding, subject to available collateral and FHLB credit policies, through utilization of FHLB advances.
In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Company for various operating needs including potential capital infusions into subsidiaries, the servicing of debt, the payment of dividends on our Common Stock and Series A Preferred Stock, and payment of general corporate expenses. The primary source of liquidity for Synovus consists of dividends from Synovus Bank which is governed by certain rules and regulations of the GA DBF and FDIC. Dividends from Synovus Bank in 2010 were $43.9 million. During 2011 and 2012 Synovus Bank did not pay dividends to the Parent Company. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality and overall condition. Synovus may not receive dividends from Synovus Bank in 2013, which could adversely affect liquidity. See “Part I - Item 1A. Risk Factors - "Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results” of this Report. Synovus Bank is currently subject to an MOU that prohibits it from paying any cash dividends to the Parent Company without regulatory approval. Additionally, GA DBF rules and related statutes contain restrictions on payments of dividends. See “Part I - Item 1. Business - Supervision, Regulation and Other Matters - Dividends” of this Report for further information. Synovus Bank is currently required to maintain regulatory capital levels in excess of minimum well-capitalized requirements, primarily as a result of non-performing asset levels. Due to these requirements, Synovus could be required to contribute additional capital to Synovus Bank, which could adversely affect liquidity at the Parent Company.

84

Table of Contents

On February 13, 2012, Synovus issued $300 million aggregate principal amount of the 2019 Senior Notes in a public offering for aggregate proceeds of $292.6 million, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a Tender Offer for any and all of its 2013 Notes, with a total principal amount outstanding of approximately $206.8 million. An aggregate principal amount of $146.1 million of the 2013 notes, representing 71% of the outstanding principal amount, were tendered in the Tender Offer. Synovus paid total consideration of approximately $146.1 million for these notes, which was funded from a portion of the net proceeds of the 2019 Senior Notes.
Synovus has historically enjoyed a solid reputation in the capital markets and in the past few years has relied on the capital and debt markets to provide needed liquidity resources, including its public offerings completed in September 2009, May 2010 and February 2012. Despite the success of these public offerings, there can be no assurance that Synovus will be able to obtain additional new borrowings or issue additional equity on favorable terms, if at all. See "Part I – Item 1A. Risk Factors - Our status as a non-investment grade issuer and any further reductions in our credit rating could increase the cost of our funding from the capital markets and impact our liquidity.” of this Report.
Synovus presently believes that the sources of liquidity discussed above, including existing liquid funds on hand, are sufficient to meet its anticipated funding needs through the near future. However, if economic conditions or other factors worsen to a greater degree than the assumptions underlying Synovus’ internal financial performance projections, regulatory capital requirements for Synovus or Synovus Bank increase as the result of regulatory directives or otherwise, or Synovus believes it is prudent to enhance current liquidity levels, then Synovus may seek additional liquidity from external sources. See "Part I – Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results." of this Report.
The following table summarizes Synovus’ contractual cash obligations at December 31, 2012.
Table 41 - Contractual Cash Obligations

 Payments Due After December 31, 2012
(in thousands)1 Year or Less Over 1 - 3 Years 4 - 5 Years After 5 Years Total
Long-term debt$134,706
 752,996
 757,962
 349,535
 1,995,199
Capital lease obligations438
 887
 671
 3,222
 5,218
Purchase commitments13,125
 1,802
 1,802
 75
 16,804
Operating leases27,907
 44,892
 37,417
 183,753
 293,969
Total contractual cash obligations$176,176
 800,577
 797,852
 536,585
 2,311,190
          


Short-term Borrowings
The following table sets forth certain information regarding federal funds purchased and securities sold under repurchase agreements, the principal components of short-term borrowings.

Table 36 - Short-term Borrowings

      
Table 42 - Short-term Borrowings

      
(dollars in thousands) 2011 2010 2009 2012 2011 2010
Balance at December 31, $313,757
 499,226
 475,062
 $201,243
 313,757
 499,226
Weighted average interest rate at December 31, 0.24% 0.30
 0.53
 0.16% 0.24
 0.30
Maximum month end balance during the year $452,903
 543,690
 1,580,259
 $398,853
 452,903
 543,690
Average amount outstanding during the year 389,583
 480,700
 918,735
 320,338
 389,582
 480,700
Weighted average interest rate during the year 0.27% 0.40
 0.42
 0.19% 0.27
 0.40
            



85

Income Tax Expense
Table of Contents

Earning Assets and Sources of Funds
Income tax expense attributable to continuing operations amountedAverage total assets for 2012 decreased $2.14 billion, or 7.5%, to $1.326.37 billion as compared to average total assets for 2011. Average earning assets decreased $1.96 billion, or 7.4%, in 2012 as compared to the prior year. Average earning assets represented 92.9% and 92.8% of average total assets for 2012 and 2011, respectively. The reduction in average earning assets resulted primarily from a $746.6 million decrease in average net loans and a $1.27 billion reduction in average interest bearing funds held at the Federal Reserve Bank. These reductions in earning assets were partially offset by a $97.8 million increase in the average investment securities available for sale portfolio. The decrease in funding sources utilized to support earning assets was driven by decreases in average deposits of $1.72 billion and average long-term debt of $274.2 million.
Average total assets for 2011 decreased $3.45 billion, or 10.8%, to $28.51 billion as compared to average total assets for 2010. Average earning assets decreased $3.04 billion, or 10.3%, in 2011 as compared to the prior year. Average earning assets represented 92.8% and 92.3% of average total assets for 2011 and 2010, respectively. The reduction in average total assets resulted from a $2.66 billion decrease in average net loans, a $516.9 million reduction in average interest bearing funds held at the Federal Reserve Bank, and a $50.1 million reduction in average mortgage loans held for sale. These reductions in average earning assets were partially offset by an increase of $233.7 million in the average investment securities available for sale portfolio. The decrease in funding sources utilized to support average earning assets was driven by decreases in average deposits of $3.01 billion, average short-term borrowings of $91.1 million, and average long-term debt of $75.8 million.
For more detailed information on the average balance sheets for the year-endedyears ended December 31, 2012, 2011, comparedand 2010, refer to anTable 22 - Average Balances, Interest, and Yields.
The table below shows the maturity of selected loan categories as of December 31, 2012. Also provided are the amounts due after one year classified according to the sensitivity in interest rates. Actual repayments of loans may differ from the contractual maturities reflected therein because borrowers have the right to prepay obligations with and without prepayment penalties. Additionally, the refinancing of such loans or the potential delinquency of such loans could create differences between the contractual maturities and the actual repayment of such loans.

Table 43 - Loan Maturity and Interest Rate Sensitivity

  December 31, 2012
(in thousands) 
One Year
     Or Less    
 
Over One Year
 Through Five
       Years    
 
Over
Five
       Years    
     Total
Selected loan categories:        
Commercial, financial, and agricultural $1,691,677
 3,022,155
 584,234
 5,298,066
Real estate-construction 1,008,148
 715,817
 17,325
 1,741,290
Total $2,699,825
 3,737,972
 601,559
 7,039,356
Loans due after one year:        
Having predetermined interest rates       1,882,924
Having floating or adjustable interest rates       2,456,607
Total       4,339,531
         

Recently Issued Accounting Standards
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" of this Report for further information.

Non-GAAP Financial Measures
The measures entitled core deposits, core deposits excluding time deposits, tangible common equity to tangible assets ratio, tangible common equity to risk-weighted assets ratio, tangible book value per common share, pre-tax, pre-credit costs income, tax benefit of $15.2 million in 2010core expenses, non-interest income excluding investment securities (gains) losses, net and annet loan growth (decline) are not measures recognized under U.S. generally accepted accounting principles (GAAP) and therefore are considered non-GAAP financial measures. The most comparable GAAP measures are total deposits, total shareholders’ equity to total assets ratio, book value per common share, income tax benefit of $172.0 million in 2009. The 2011 effective(loss) before income taxes, total non-interest expense, total non-interest income, and total loan

8486

Table of Contents

growth (decline), respectively.
Synovus believes that these non-GAAP financial measures provide meaningful additional information about Synovus to assist management and investors in evaluating Synovus’ capital strength and the performance of its core business. These non-GAAP financial measures should not be considered as substitutes for total deposits, total shareholders’ equity to total assets ratio, book value per common share, income tax rate was (2.2)% compared(loss) before income taxes, total non-interest expense, total non-interest income, or total loan growth (decline) determined in accordance with GAAP and may not be comparable to 1.8%other similarly titled measures at other companies.
The computations of core deposits, core deposits excluding time deposits, tangible common equity to tangible assets ratio, tangible common equity to risk-weighted assets ratio, tangible book value per common share, pre-tax, pre-credit costs income, core expenses, non-interest income excluding investment (gains) losses, net and 10.7% in 2010net loan growth (decline) and 2009, respectively. Thethe reconciliation of these measures to total deposits, total shareholders’ equity to total assets ratio, book value per common share, income tax(loss) before income taxes, total non-interest expense, attributable to discontinued operations is reflected as a component of “income from discontinued operations, net oftotal non-interest income, taxes"and total loan growth (decline) are set forth in the consolidated financial statementstables below.
Table 44 - Reconciliation of Non-GAAP Financial Measures

 December 31,
(dollars in thousands, except share data)2012 2011 2010 2009 2008
Pre-tax, Pre-credit Costs Income         
Income (loss) before income taxes$31,477
 (59,532) (849,170) (1,605,908) (660,806)
Provision for loan losses320,369
 418,795
 1,131,274
 1,805,599
 699,883
Other credit costs (1)    
112,250
 149,293
 198,426
 380,984
 162,786
Total credit costs432,619
 568,088
 1,329,700
 2,186,583
 862,669
Goodwill impairment
 
 
 15,090
 479,617
Restructuring charges5,412
 30,665
 5,538
 5,995
 16,125
Visa indemnification charges (recoveries)6,304
 6,038
 
 4,059
 (17,473)
Investment securities (gains) losses, net(39,142) (75,007) 1,271
 (14,067) (45)
Loss (gain) on curtailment of post-retirement benefit
 398
 (7,092) 
 
Gain on sale/redemption of Visa shares
 
 
 (51,900) (38,542)
Pre-tax, pre-credit costs income$436,670
 470,650
 480,247
 539,852
 641,545
          
Non-interest Income Excluding Investment Securities (Gains) Losses, Net         
Total non-interest income$313,966
 338,874
 305,347
 410,670
 417,241
Investment securities (gains) losses, net(39,142) (75,007) 1,271
 (14,067) (45)
Non-interest income excluding investment securities (gains) losses, net$274,824
 263,867
 306,618
 396,603
 417,196
          
Core Expenses         
Total non-interest expense$816,237
 903,765
 1,009,576
 1,221,289
 1,456,056
Other credit costs(1)    
(112,250) (149,293) (198,426) (380,984) (162,786)
Restructuring charges(5,412) (30,665) (5,538) (5,995) (16,125)
(Loss) gain on curtailment of post-retirement benefit
 (398) 7,092
 
 
Visa indemnification (charges) recoveries(6,304) (6,038) 
 (4,059) 17,473
Goodwill impairment
 
 
 (15,090) (479,617)
Core expenses$692,271
 717,371
 812,704
 815,161
 815,001
          

87


 December 31,
(dollars in thousands, except share data)2012 2011 2010 2009 2008
Net Loan Growth (Decline)         
Decline in total loans$(538,122) (1,505,950) (3,798,177) 
(2 
) 
 
(2 
) 
Transfers to other loans held for sale756,268
 519,308
 1,091,131
 
(2 
) 
 
(2 
) 
Foreclosures154,747
 224,786
 378,172
 
(2 
) 
 
(2 
) 
Charge-offs excluding transfers to other loans held for sale and loan sales215,913
 390,924
 967,111
 
(2 
) 
 
(2 
) 
Net loan growth (decline)$588,806
 (370,932) (1,361,763) 
(2 
) 
 
(2 
) 
          
Core Deposits and Core Deposits Excluding Time Deposits         
Total deposits$21,057,044
 22,411,752
 24,500,304
 27,433,533
 28,617,179
Brokered deposits(1,092,749) (1,783,174) (3,152,349) (5,039,328) (6,338,078)
Core deposits19,964,295
 20,628,578
 21,347,955
 22,394,205
 22,279,101
Time deposits(3,583,304) (4,591,164) (5,911,150) (7,597,738) (8,809,429)
Core deposits excluding time deposits$16,380,991
 16,037,414
 15,436,805
 14,796,467
 13,469,672
          
Tangible Common Equity Ratio         
Total risk-weighted assets$21,387,935
 21,486,822
 22,748,532
 26,781,973
 32,106,501
Total assets26,760,012
 27,162,845
 30,093,148
 32,831,418
 35,786,269
Goodwill(24,431) (24,431) (24,431) (24,431) (39,521)
Other intangible assets, net(5,149) (8,525) (12,434) (16,649) (21,266)
Tangible assets$26,730,432
 27,129,889
 30,056,283
 32,790,338
 35,725,482
          
Total shareholders’ equity$3,569,431
 2,827,452
 2,997,918
 2,851,041
 3,787,158
Goodwill(24,431) (24,431) (24,431) (24,431) (39,521)
Other intangible assets, net(5,149) (8,525) (12,434) (16,649) (21,266)
Series A Preferred Stock(957,327) (947,017) (937,323) (928,207) (919,635)
Tangible common equity$2,582,524
 1,847,479
 2,023,730
 1,881,754
 2,806,736
Tangible equity units(260,084) (260,084) (260,122) 
 
Tangible common equity excluding tangible equity units$2,322,440
 1,587,395
 1,763,608
 1,881,754
 2,806,736
Common shares outstanding786,579
 785,295
 785,263
 489,828
 330,334
Book value per common share$2.99
 2.06
 2.29
 3.93
 8.68
Tangible book value per common share2.95
 2.02
 2.25
 3.84
 8.50
Total shareholders’ equity to total assets ratio     
13.34% 10.41 9.96
 8.68
 10.58
Tangible common equity to tangible assets ratio9.66
 6.81
 6.73
 5.74
 7.86
Tangible common equity to risk-weighted assets ratio12.07% 8.60
 8.90
 7.03
 8.74
          
(1) Other credit costs consist primarily of losses on ORE, provision for losses on unfunded commitments, and charges related to the consolidated financial statementsother loans held for a detailed analysis of income taxes.sale.
Synovus reported a net deferred tax asset, before the valuation allowance, of $823.6 million(2) compared to $776.7 million at December 31,The non-GAAP measure was not reported by Synovus until 2010. Of this amount, $265.2 million was generated from temporary differences of which the majority relates to the provision for loan losses. This component does not have a set expiration date as the temporary differences have not yet reduced taxable income. The remaining net deferred tax asset balance, before valuation allowance, of $558.4 million relates to tax net operating loss deductions and state income tax credits that must be carried forward. The majority of these tax carryforwards have set expiration dates, typically 15 or 20 years, from the date they are originally generated. Synovus currently expects that approximately $21 million of its net deferred tax assets will expire before they can be realized. The majority of these deferred tax assets relate to state income tax credits that have various expiration dates through the tax year 2016.
Synovus expects to record minimal to no tax expense when reporting pre-tax profits in the future because reductions to the DTA valuation allowance will be recognized offsetting current tax expense. Reversal of the DTA valuation allowance balance is subject to considerable judgment. However, Synovus expects to reverse substantially all (or approximately $800.4 million of the current balance of $821.4 million) of the DTA valuation allowance once it has demonstrated a sustainable return to profitability, perhaps at the point it has significantly improved credit quality and experienced consecutive profitable quarters coupled with a forecast of sufficient continuing profitability. This reversal could occur as a single event or over a period of time depending upon the level of forecasted taxable income, the degree of probability related to realizing the forecasted taxable income, and the estimated risk related to credit quality.In that event, there will remain limitations on the ability to include the deferred tax assets for regulatory capital purposes. Pursuant to regulatory requirements, as taxes paid in carryback periods are exhausted, financial institutions must deduct from Tier I capital the greater of (1) the amount by which net deferred tax assets exceed what they would expect to realize within one year or (2) the amount by which the net deferred tax assets exceeds 10% of Tier I capital.
The U.S. Administration is seeking to lower the current 35% corporate income tax rate. If the corporate income tax rate is lowered, it could adversely impact our ability to recover the deferred tax asset balance.
In April 2010, the Synovus Board of Directors approved a shareholder rights plan designed to preserve Synovus' substantial tax assets. This plan was ratified by Synovus' shareholders in April 2011. This plan is similar to tax benefit preservation plans adopted by other public companies with significant tax attributes whose ability to realize such benefit may become restricted by an ownership change under IRC Section 382. Synovus' tax attributes include net operating losses, tax credit carryforwards, reversing temporary differences as reflected in deferred tax assets, before valuation allowance and certain built-in losses that it could utilize in certain circumstances to offset taxable income and reduce its federal income tax liability.
An "ownership change", as defined under Section 382 of the IRC and related Internal Revenue Service pronouncements, substantially limits a company's ability to use its tax attributes. In general, an ownership change would occur if Synovus' "5-percent shareholders," as defined under Section 382, collectively increase their ownership in Synovus by more than 50 percentage points over a rolling three-year period. The shareholder rights plan is designed to reduce the likelihood that Synovus experiences such an ownership change by deterring acquisitions that would increase the holdings of existing 5-percent shareholders or cause any person or group to become a 5-percent shareholder. 5-percent shareholders generally do not include certain institutional holders, such as mutual fund companies, that hold Synovus equity securities on behalf of several individual mutual funds where no single fund owns 5 percent or more of Synovus equity securities.


Inflation
A financial institution’s assets and liabilities are primarily monetary in nature; therefore, inflation can have an important impact on the growth of total assets in the banking industry and may create a need to increase equity capital at higher than normal rates in order to maintain appropriate capital ratios. Interest rate levels are also significantly influenced by changes in the rate of inflation although they do not necessarily change at the same time or magnitude as the inflation rate. These changes could adversely impact Synovus’ financial position and profitability. Synovus attempts to mitigate the effects of inflation and changing interest rates by managing its interest rate sensitivity position through its asset/liability management practices and by periodically adjusting its pricing of services and banking products in an effort to take into consideration such costs. See “Market"Part II - Item 7A. Market Risk and Interest Rate Sensitivity” herein.of this Report for further information.


88


Deflation
An extended period of deflation could negatively impact the banking industry and may be associated with lower growth and a general deterioration of the economy. Such a scenario could impair bank earnings and profitability in a variety of ways including, but not limited to, decreases in the value of collateral for loans, a diminished ability of borrowers to service their debts, increases

85


in the value of certain bank liabilities, and lessened demand for loans. While these effects cannot be fully accounted for, Synovus attempts to mitigate such risks through prudent underwriting of loans and through the management of its interest rate sensitivity position.

Parent Company
The Parent Company’s assets, primarily its investment in subsidiaries, are funded, for the most part, by shareholders’ equity. It also utilizes short-term and long-term debt. The Parent Company is responsible for providing the necessary funds to strengthen the capital of its subsidiaries, acquire new businesses, fund internal growth, pay corporate operating expenses, and pay dividends to its shareholders. These operations have historically been funded by dividends and fees received from subsidiaries, and borrowings from outside sources. However, as a result of the challenging economic conditions, Synovus did not receive any dividends from subsidiaries wereSynovus Bank during 2012 and 2011 and received significantly lowerless in 2011,dividends from Synovus Bank during 2010 and 2009 than in previous years. Additionally, the Parent Company was required to provide higher levels of capital infusions to subsidiaries during 2010 and 2009.2010. Thus, Synovus has taken a number of steps to strengthen its capital and liquidity positions as described below.
On December 19, 2008, the Parent Company received proceeds of $967.9 million As Synovus Bank emerges from the salerecent financial crisis, Synovus expects to receive dividends from Synovus Bank in future periods. However, Synovus' ability to receive dividends from Synovus Bank will depend on a number of preferred stockfactors, including, without limitation, Synovus Bank's future profits, asset quality and warrantsoverall financial condition. Synovus expects that it will receive dividends from Synovus Bank during 2013. If Synovus does not receive dividends from Synovus Bank during 2013, Synovus' liquidity could be adversely affected. In particular, failure to receive dividends from Synovus Bank will impair Synovus' ability to repay TARP in full without issuing substantially more debt or equity than it otherwise anticipates will be required
During 2008, 2009, and 2010, Synovus completed several public offerings and other capital actions.
In December 2008, Synovus issued 967,870 shares of Series A Preferred Stock to the U.S.United States Department of the Treasury as part of the government’s Capital Purchase Program. On September 22,CPP, generating $967.9 million of Tier 1 Capital. During 2009 the Parent Company received proceedsand 2010, Synovus issued an aggregate of $570.9 million, net of issuance costs, from the public offering of 150,000,000443,250,000 shares of Synovus common stock at a price of $4.00 per share. On November 6, 2009, the Parent Company recognized a gain of $51.9 million from the sale of its remaining shares of Visa Class B common stock. Additionally, during 2009, the Parent Company received proceeds of $65.8 million from the sale of certain private equity investments.
On November 5, 2009, Synovus completed an exchange offer ("Exchange Offer") of $29,820,000 in aggregate principle amount of its outstanding 4.875% Subordinated Notes Due 2013 (the "2013 Notes"). The Notes exchanged in the Exchange Offer represent 12.6% of the $236,570,000 aggregate principal amount of the Notes outstanding prior to the Exchange Offer. Pursuant to the terms of the the Exchange Offer, SynovusCommon Stock and issued 9.44 million shares of Synovus' common stock as consideration for the Notes. The Exchange Offer resulted in a pre-tax gain of $6.1 million which was recorded as a component of other non-interest income in 2009.
During 2010, the Parent Company undertook additional initiatives to increase its capital including a public offering of 293,250,000 shares of common stock, and 13,800,000 units of tMEDS.tMEDS through two public offerings. The common stockCommon Stock and tMEDS offerings which were completed on May 4,increased Tier 1 common equity by approximately $1.61 billion. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 13 - Shareholders' Equity and Accumulated Other Comprehensive Income (Loss) and Note - 14 - Regulatory Capital"of this Report for further information regarding the 2009 and 2010 generated aggregate proceeds of $1.10 billion, net of issuance costs.Common Stock offerings, tMED offering, and other actions taken to bolster capital.
On February 13, 2012, Synovus issued $300 million aggregate principal amount of 7.875% senior notes due February 15, 2019 (“the 2019 Senior Notes”)Notes in a public offering for aggregate proceeds of $292.8$292.6 million, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a cash tender offer (“Tender Offer”)Offer for any and all of its outstanding 4.875% subordinated notes due February 15, 2013 (“the 2013 Notes”),Notes, with a total principal amount outstanding of approximately $206.8 million. Approximately $145.6An aggregate principal amount of $146.1 million of the 2013 Notesnotes, representing 71% of the outstanding principal amount, were tendered byin the early tender deadline of February 21, 2012 (“the Early Tender Deadline”), andOffer. Synovus paid total consideration of $145.6approximately $146.1 million for these notes. Holders of the 2013 notes, who did not tender by the Early Tender Deadline have until March 6, 2012 to tender their 2013 Notes. Holders who tender their 2013 Notes after February 21, 2012 but at or before March 6, 2012 will receive $970 per $1,000 principal amount of the 2013 Notes tendered. The Tender Offerwhich was and additional tenders will be, funded from a portion of the net proceeds of the 2019 Senior Notes described herein.
Recently Issued Accounting Standards
See Note 1 to our Consolidated Financial Statements included elsewhere in this Report.Notes.

Non-GAAP Financial Measures
The measures entitled pre-tax, pre-credit costs income; core expenses; core deposits; core deposits excluding time deposits; the tangible common equity to tangible assets ratio; tangible book value per common share; and the tangible common equity to risk-weighted assets are not measures recognized under U.S. GAAP and therefore are considered non-GAAP financial measures. The most comparable GAAP measures are income (loss) before income taxes, total non-interest expense, total deposits, the ratio of total common shareholders’ equity to total assets, book value per common share; and the ratio of total common shareholders’ equity to risk-weighted assets, respectively.
Management uses these non-GAAP financial measures to assess the performance of Synovus’ core business and the strength of its capital position. Synovus believes that these non-GAAP financial measures provide meaningful additional information about Synovus to assist investors in evaluating Synovus’ operating results, financial strength and capital position. These non-

86


GAAP financial measures should not be considered as a substitute for operating results determined in accordance with GAAP and may not be comparable to other similarly titled measures at other companies. Pre-tax, pre-credit costs income is a measure used by management to evaluate core operating results exclusive of credit costs as well as certain non-core income and expenses such as investment securities gains and restructuring charges. Core expenses are measures used by management to gauge the success of expense management initiatives focused on reducing recurring controllable operating costs. Core deposits and core deposits excluding time deposits are measures used by management to evaluate organic growth of deposits and the quality of deposits as a funding source. The tangible book value per common share is a measure used by management and investment analysts to evaluate the market value of Synovus’ common stock. The tangible common equity to tangible assets ratio and the tangible common equity to risk-weighted assets ratio are used by management and investment analysts to assess the strength of Synovus’ capital position. The computations of these measures are set forth in the table below.



87


Table 37 - Reconciliation of Non-GAAP Financial Measures

  December 31,
(dollars in thousands, except share data) 2011 2010 2009 2008 2007
Tangible Common Equity Ratios          
Total risk-weighted assets $21,486,822
 22,748,532
 26,781,973
 32,106,501
 31,505,022
Total assets 27,162,845
 30,093,148
 32,831,418
 35,786,269
 33,064,481
Goodwill (24,431) (24,431) (24,431) (39,521) (519,138)
Other intangible assets, net (8,525) (12,434) (16,649) (21,266) (28,007)
Tangible assets $27,129,889
 30,056,283
 32,790,338
 35,725,482
 32,517,336
Total shareholders’ equity $2,827,452
 2,997,918
 2,851,041
 3,787,158
 3,441,590
Goodwill (24,431) (24,431) (24,431) (39,521) (519,138)
Other intangible assets, net (8,525) (12,434) (16,649) (21,266) (28,007)
Series A Preferred Stock (947,017) (937,323) (928,207) (919,635) 
Tangible common equity $1,847,479
 2,023,730
 1,881,754
 2,806,736
 2,894,445
Tangible equity units (260,084) (260,122) 
 
 
Tangible common equity excluding tangible equity units 1,587,395
 1,763,608
 1,881,754
 2,806,736
 2,894,445
Common shares outstanding 785,295
 785,263
 489,828
 330,334
 329,868
Book value per common share 2.06
 2.29
 3.93
 8.68
 10.43
Tangible book value per common share 2.02
 2.25
 3.84
 8.50
 8.77
Total shareholders’ equity to total assets ratio     
 10.41% 9.96
 8.68
 10.58
 10.41
Tangible common equity to tangible assets ratio 6.81
 6.73
 5.74
 7.86
 8.90
Tangible common equity to risk-weighted assets ratio 8.60
 8.90
 7.03
 8.74
 9.19
Core Deposits and Core Deposits Excluding Time Deposits          
Total deposits $22,411,752
 24,500,304
 27,433,533
 28,617,179
 24,959,816
Brokered deposits (1,783,174) (3,152,349) (5,039,328) (6,338,078) (3,752,543)
Core deposits 20,628,578
 21,347,955
 22,394,205
 22,279,101
 21,207,273
Time deposits (4,591,164) (5,911,150) (7,597,738) (8,809,429) (6,837,570)
Core deposits excluding time deposits $16,037,414
 15,436,805
 14,796,467
 13,469,672
 14,369,703
Pre-tax, Pre-credit Costs Income          
(Loss) income before income taxes $(59,532) (849,170) (1,605,908) (660,806) 520,035
Add: Provision for loan losses 418,795
 1,131,274
 1,805,599
 699,883
 170,208
Add: Other credit costs (1)    
 149,293
 198,426
 380,984
 162,786
 22,355
Add: Goodwill impairment 
 
 15,090
 479,617
 
Add: Restructuring costs 30,665
 5,538
 5,995
 16,125
 
(Subtract)/Add: Investment securities (gains) losses, net (75,007) 1,271
 (14,067) (45) (980)
Less: Loss (gain) on curtailment of post-retirement benefit 398
 (7,092) 
 
 
Add (Subtract): Net litigation contingency expense (recovery) 6,038
 
 4,059
 (17,473) 36,800
Less: Gain on sale/redemption of Visa shares 
 
 (51,900) (38,542) 
Pre-tax, pre-credit costs income $470,650
 480,247
 539,852
 641,545
 748,418
Core Expenses          
Total non-interest expense $903,765
 1,009,576
 1,221,289
 1,456,056
 830,343
Less: Other credit costs(1)    
 (149,293) (198,426) (380,984) (162,786) (22,355)
Less: Restructuring charges (30,665) (5,538) (5,995) (16,125) 
Add: Gain on curtailment of post-retirement benefit (398) 7,092
 
 
 
Less: Net litigation contingency (expense) recovery (6,038) 
 (4,059) 17,473
 (36,800)
Less: Goodwill impairment expense 
 
 (15,090) (479,617) 
Core expenses $717,371
 812,704
 815,161
 815,001
 771,188
           
(1)Other credit costs consist primarily of losses on ORE, provision for losses on unfunded commitments, and charges related to other loans held for sale.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


88


Market Risk and Interest Rate Sensitivity
Market risk reflects the risk of economic loss resulting from adverse changes in market prices and interest rates. This risk of loss can be reflected in either diminished current market values or reduced current and potential net income. Synovus’ most significant market risk is interest rate risk. This risk arises primarily from Synovus’ core community banking activities of extending loans and accepting deposits.
Managing interest rate risk is a primary goal of the asset liability management function. Synovus attempts to achieve consistency in net interest income while limiting volatility arising from changes in interest rates. Synovus seeks to accomplish this goal by balancing the maturity and repricing characteristics of assets and liabilities along with the selective use of derivative instruments. Synovus manages its exposure to fluctuations in interest rates through policies established by ALCO and approved by the Board of Directors. ALCO meets periodically and has responsibility for developing asset liability management policies, reviewing the interest rate sensitivity of Synovus, and developing and implementing strategies to improve balance sheet structure and interest rate risk positioning.

Simulation modeling is
89


Synovus measures its sensitivity to changes in market interest rates through the primary tool used by Synovus to measure its interest rate sensitivity.utilization of simulation modeling. On at least a quarterly basis, the following twenty-four month time period is simulated to determine a baseline net interest income forecast and the sensitivity of this forecast to changes in interest rates. The baseline forecast assumes an unchanged or flat interest rate environment. These simulations include all of Synovus’ earning assets, liabilities, and derivative instruments. Forecasted balance sheet changes, primarily reflecting loan and deposit growth expectations,and mix forecasts, are included in the periods modeled. Projected rates for new loans and deposits are based on management’s outlook and local market conditions.
The magnitude and velocity of rate changes among the various asset and liability groups exhibit different characteristics for each possible interest rate scenario; additionally, customer loan and deposit preferences can vary in response to changing interest rates. Simulation modeling enables Synovus to capture the expected effect of these differences. Synovus is also able to model expected changes in the shape of interest rate yield curves for each rate scenario. Simulation also enables Synovus to capture the effect of expected prepayment level changes on selected assets and liabilities subject to prepayment.
Synovus’ rate sensitivity position is indicated by selected results of net interest income simulations. In these simulations, Synovus has modeled the impact of a gradual increase in short-term interest rates of 100 and 200 basis points to determine the sensitivity of net interest income for the next year. Due to short-term interest rates being at or near 0% at this time, only rising rate scenarios have been modeled. As illustrated in Table 38,the table below, the net interest income sensitivity model indicates that, compared with a net interest income forecast assuming stable rates, net interest income is projected to increase by 2.0%1.6% and increase by 2.7%2.1% if interest rates increased by 100 and 200 basis points, respectively. These changes were within Synovus’ policy limit of a maximum 5% negative change.
Table 45 - Twelve Month Net Interest Income Sensitivity
Change in Short-term Interest Rates
(in basis points)
 
Estimated Change in Net Interest Income
As of December 31,
2012 2011
+200 2.1% 2.7%
+100 1.6% 2.0%
Flat % —%
The measured interest rate sensitivity indicates a moderately asset sensitive position over the next year, which could serve to improve net interest income in a rising interest rate environment. The actual realized change in net interest income would depend on several factors, some of which could serve to diminish or eliminate the asset sensitivity noted above. Market conditions and their resulting impact on loan, deposit, and wholesale funding pricing and volumes would beThese factors include a primary risk to the projected interest rate sensitivity and a primary determinant in the realized level of net interest income. These risks include, but are not limited to, higher than projected pressure onlevel of deposit pricing due to market competition or a greater than projected rate of customer migration to higher cost deposits, such as certificates of deposit.deposit, which would increase total interest expense and serve to reduce the realized level of asset sensitivity. Another factor which could impact the realized interest rate sensitivity is the repricing behavior of interest bearing non-maturity deposits. Assumptions for repricing are expressed as a beta relative to the change in the prime rate. For instance, a 50% beta would correspond to a deposit rate that would increase 0.5% for every 1% increase in the prime rate. Projected betas for interest bearing non-maturity deposit repricing are a key component of determining the Company's interest rate risk positioning. Should realized betas be higher than projected betas, the expected benefit from higher interest rates would be diminished. The following table presents an example of the potential impact of an increase in repricing betas on Synovus' realized interest rate sensitivity position.
Table 46 - Core Deposit Beta Sensitivity As of December 31, 2012
Change in Short-term Interest Rates (in basis points) Base Scenario 15% Increase in Average Repricing Beta
+200 2.1% 1.2%
+100 1.6% 0.9%
     
While all of the above estimates are reflective of the general interest rate sensitivity of Synovus, local market conditions and their impact on loan and deposit pricing would be expected to have a significant impact on the realized level of net interest income. Actual realized balance sheet growth and mix would also impact the realized level of net interest income.
Synovus is also subject to market risk in certain of its fee income business lines. Financial management services revenues, which include trust, brokerage, and financial planning fees, can be affected by risk in the securities markets, primarily the equity securities market. A significant portion of the fees in this unit are determined based upon a percentage of asset values. Weaker securities markets and lower equity values have an adverse impact on the fees generated by these operations. Trading account assets, maintained to facilitate brokerage customer activity, are also subject to market risk. This risk is not considered significant, as trading activities are limited and subject to risk policy limits. Mortgage banking income is also subject to market risk. Mortgage loan originations are sensitive to levels of mortgage interest rates and therefore, mortgage banking income could be negatively

90


impacted during a period of rising interest rates. The extension of commitments to customers to fund mortgage loans also subjects Synovus to market risk. This risk is primarily created by the time period between making the commitment and closing and delivering the loan. Synovus seeks to minimize this exposure by utilizing various risk management tools, the primary of which are forward sales commitments and best efforts commitments.


89


Table 38 - Twelve Month Net Interest Income Sensitivity
Change in Short-term Interest Rates
(in basis points)
 
Estimated Change in Net Interest Income
As of December 31,
2011 2010
+200 2.7% 1.5
+100 2.0 1.7
Flat —% 

Derivative Instruments for Interest Rate Risk Management
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risks. These derivative instruments are in the formgenerally consist of interest rate swaps, whereinterest rate lock commitments made to prospective mortgage loan customers, and commitments to sell fixed-rate mortgage loans. Interest rate lock commitments represent derivative instruments when it is intended that such loans will be sold.
From time to time, Synovus receives autilizes interest rate swaps to manage interest rate risks primarily arising from its core banking activities. These interest rate swap transactions generally involve the exchange of fixed and floating interest rate payment obligations without the exchange of interest and pays a floating rate tied tounderlying principal amounts. Swaps may be designated as either the prime rate or LIBOR. These swaps are utilized to hedge the variability of cash flowsflow hedges or fair values of on-balance sheet assets and liabilities.
Interest rate derivative contracts utilized by Synovus include end-user hedges, all of which are designated as hedging specific assets or liabilities. These hedges are executed and managed in coordination with the overall interest rate risk management function. Management believes that the utilization of these instruments can provide greater financial flexibility and efficiency in managing interest rate risk.
value hedges. As of December 31, 2012 and December 31, 2011, Synovus had no outstanding interest rate swap contracts utilized to manage interest rate risk. The notional amount of interest rate swap contracts utilized as part of overall interest rate risk management as of December 31, 2010 was $150 million. The notional amount represents the amount on which calculations of interest payments to be exchanged are based.
Entering into interest rate derivatives contracts potentially exposes Synovus to the risk of counterparties' failure to fulfill their legal obligations including, but not limited to, potential amounts due or payable under each derivative contract. This credit risk is normally a small percentage of the notional amount and fluctuates based on changes in interest rates. Synovus analyzes and approves credit risk for all potential derivative counterparties prior to execution of any derivative transaction. Synovus assesses the ongoing credit risk of its dealer counterparties by regularly monitoring publicly available credit rating information and other market indicators. Synovus seeks to limit credit risk by dealing with highly-rated counterparties and by obtaining collateralization for exposures above certain predetermined limits.
A summary of these interest rate contracts and their terms at December 31, 2010 is included in Note 18 to the consolidated financial statements. The fair value (net unrealized gains and losses) of these contracts has been recorded on the consolidated balance sheets.
During 2011, a total of $150 million in notional amounts of interest rate contracts matured. A total notional amount of $465 million of interest rate contracts matured in 2010 and $200 million were terminated. Interest rate contracts contributed additional net interest income of $18.4 million and a 7 basis point increase in the net interest margin for 2011. For 2010, interest rate contracts contributed additional net interest income of $25.2 million and a 9 basis point increase to the net interest margin. Although Synovus has no outstanding interest rate swap contracts, amortization of previously terminated interest rate swap contracts is expected to add $8.3 million to net interest income in 2012.

9091


ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA



REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


The Board of Directors and Shareholders
Synovus Financial Corp.:
We have audited the accompanying consolidated balance sheets of Synovus Financial Corp. and subsidiaries as of December 31, 20112012 and 20102011, and the related consolidated statements of operations, changes in equity and comprehensive income (loss), changes in shareholders' equity, and cash flows for each of the years in the three-year period ended December 31, 20112012. These consolidated financial statements are the responsibility of the Company’sCompany's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the balance sheets of Synovus Financial Corp. and subsidiaries as of December 31, 20112012 and 20102011, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 20112012, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Synovus Financial Corp.’s internal control over financial reporting as of December 31, 20112012, based on criteria established in Internal Control — Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated February 29, 2012March 1, 2013 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.


/s/ KPMG LLP
Atlanta, Georgia
February 29, 2012March 1, 2013












9192


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


The Board of Directors and Shareholders
Synovus Financial Corp.:

We have audited Synovus Financial Corp.’s's internal control over financial reporting as of December 31, 20112012, based on criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. Synovus Financial Corp.’s's management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’sManagement's Report on Internal Control Overover Financial Reporting. Our responsibility is to express an opinion on the Company’sCompany's internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company’scompany's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’scompany's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’scompany's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Synovus Financial Corp. maintained, in all material respects, effective internal control over financial reporting as of December 31, 20112012, based on criteria established in Internal Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Synovus Financial Corp. and subsidiaries as of December 31, 20112012 and 20102011, and the related consolidated statements of operations, changes in equity and comprehensive income (loss), changes in shareholders' equity, and cash flows for each of the years in the three-year period ended December 31, 20112012, and our report dated February 29, 2012March 1, 2013 expressed an unqualified opinion on those consolidated financial statements.


/s/ KPMG LLP
Atlanta, Georgia
February 29, 2012March 1, 2013



9293


Synovus Financial Corp.
Consolidated Balance Sheets

 December 31, December 31,
(in thousands, except share and per share data) 2011 2010 2012 2011
ASSETS        
Cash and cash equivalents $510,423
 389,021
 $614,630
 510,423
Interest bearing funds with Federal Reserve Bank 1,567,006
 3,103,896
 1,498,390
 1,567,006
Interest earning deposits with banks 13,590
 16,446
 23,442
 13,590
Federal funds sold and securities purchased under resale agreements 158,916
 160,502
 113,517
 158,916
Trading account assets, at fair value 16,866
 22,294
 11,102
 16,866
Mortgage loans held for sale, at fair value 161,509
 232,839
 212,663
 161,509
Other loans held for sale 30,156
 127,365
 10,690
 30,156
Investment securities available for sale, at fair value 3,690,125
 3,440,268
 2,981,112
 3,690,125
Loans, net of deferred fees and costs 20,079,813
 21,585,763
 19,541,690
 20,079,813
Allowance for loan losses (536,494) (703,547) (373,405) (536,494)
Loans, net 19,543,319
 20,882,216
 19,168,285
 19,543,319
Premises and equipment, net 486,923
 544,971
 479,546
 486,923
Goodwill 24,431
 24,431
 24,431
 24,431
Other intangible assets, net 8,525
 12,434
 5,149
 8,525
Other real estate 204,232
 261,305
 150,271
 204,232
Net deferred tax asset 806,406
 2,138
Other assets 746,824
 875,160
 660,378
 744,686
Total assets $27,162,845
 30,093,148
 $26,760,012
 27,162,845
LIABILITIES AND EQUITY    
LIABILITIES AND SHAREHOLDERS' EQUITY    
Liabilities        
Deposits:        
Non-interest bearing deposits $5,366,868
 4,298,372
 $5,665,527
 5,366,868
Interest bearing deposits, excluding brokered deposits 15,261,710
 17,049,583
 14,298,768
 15,261,710
Brokered deposits 1,783,174
 3,152,349
 1,092,749
 1,783,174
Total deposits 22,411,752
 24,500,304
 21,057,044
 22,411,752
Federal funds purchased and securities sold under repurchase agreements 313,757
 499,226
 201,243
 313,757
Long-term debt 1,364,727
 1,808,161
 1,726,455
 1,364,727
Other liabilities 245,157
 260,910
 205,839
 245,157
Total liabilities 24,335,393
 27,068,601
 23,190,581
 24,335,393
Equity    
Shareholders’ equity:    
Series A Preferred Stock – no par value. Authorized
100,000,000 shares; 967,870 issued and outstanding at December 31,
2011 and 2010
 947,017
 937,323
Common stock - $1.00 par value. Authorized 1,200,000,000 shares;
issued 790,988,880 at December 31, 2011 and 790,956,289 at
December 31, 2010; outstanding 785,295,428 at December 31, 2011
and 785,262,837 at December 31, 2010
 790,989
 790,956
Shareholders' Equity    
Series A Preferred Stock – no par value. Authorized
100,000,000 shares; 967,870 issued and outstanding at December 31,
2012 and 2011
 957,327
 947,017
Common stock - $1.00 par value. Authorized 1,200,000,000 shares;
issued 792,272,692 at December 31, 2012 and 790,988,880 at
December 31, 2011; outstanding 786,579,240 at December 31, 2012
and 785,295,428 at December 31, 2011
 792,273
 790,989
Additional paid-in capital 2,241,171
 2,293,264
 2,189,874
 2,241,171
Treasury stock, at cost – 5,693,452 shares at both December 31, 2011 and
December 31, 2010
 (114,176) (114,176)
Treasury stock, at cost – 5,693,452 shares at December 31, 2012 and
December 31, 2011
 (114,176) (114,176)
Accumulated other comprehensive income 21,093
 57,158
 4,101
 21,093
Accumulated deficit (1,058,642) (966,607) (259,968) (1,058,642)
Total shareholders’ equity 2,827,452
 2,997,918
 3,569,431
 2,827,452
Non-controlling interest in subsidiaries 
 26,629
Total equity 2,827,452
 3,024,547
Total liabilities and equity $27,162,845
 30,093,148
Total liabilities and shareholders' equity $26,760,012
 27,162,845
    
See accompanying notes to the audited consolidated financial statements.


9394


Synovus Financial Corp.
Consolidated Statements of Operations

 Years Ended December 31, Years Ended December 31,
(in thousands, except per share data) 2011 2010 2009 2012 2011 2010
Interest income:            
Loans, including fees $1,019,036
 1,170,941
 1,323,942
 $924,639
 1,019,036
 1,170,941
Investment securities available for sale:      
U.S. Treasury securities 18,986
 36,381
 65,095
U.S. Government agency securities 2,715
 3,749
 352
Mortgage-backed securities 83,073
 85,904
 96,441
State and municipal securities 1,425
 2,933
 4,786
Equity securities 24
 22
 23
Other investments 2,105
 2,675
 2,247
Investment securities available for sale 68,440
 108,328
 131,664
Trading account assets 925
 843
 1,091
 963
 925
 843
Mortgage loans held for sale 6,195
 8,654
 10,837
 6,201
 6,195
 8,654
Other loans held for sale 381
 249
 45
Federal funds purchased and securities sold under repurchase agreements 117
 229
 356
Interest on Federal Reserve Bank balances 6,660
 7,986
 3,650
Interest earning deposits with banks 114
 15
 324
Federal Reserve Bank balances 3,451
 6,660
 7,986
Other earning assets 446
 612
 493
Total interest income 1,141,756
 1,320,581
 1,509,189
 1,004,140
 1,141,756
 1,320,581
Interest expense:            
Deposits 173,885
 288,327
 456,247
 95,749
 173,885
 288,327
Federal funds purchased and securities sold under repurchase agreements 1,063
 1,921
 3,841
 614
 1,063
 1,921
Long-term debt 42,654
 44,000
 38,791
 53,660
 42,654
 44,000
Total interest expense 217,602
 334,248
 498,879
 150,023
 217,602
 334,248
Net interest income 924,154
 986,333
 1,010,310
 854,117
 924,154
 986,333
Provision for loan losses 418,795
 1,131,274
 1,805,599
 320,369
 418,795
 1,131,274
Net interest income (expense) after provision for loan losses 505,359
 (144,941) (795,289) 533,748
 505,359
 (144,941)
Non-interest income:            
Service charges on deposit accounts 78,770
 105,114
 117,751
 78,203
 78,770
 105,114
Fiduciary and asset management fees 45,809
 44,142
 44,168
 42,503
 45,809
 44,142
Brokerage revenue 26,006
 28,184
 28,475
 26,913
 26,006
 28,184
Mortgage banking income 20,316
 33,334
 38,521
 32,272
 20,316
 33,334
Bankcard fees 41,493
 41,420
 36,139
 34,075
 41,493
 41,420
Investment securities gains (losses), net 75,007
 (1,271) 14,067
 39,142
 75,007
 (1,271)
Other fee income 19,953
 21,129
 31,200
 21,138
 19,953
 21,129
(Decrease) increase in fair value of private equity investments, net (1,118) 7,203
 1,379
Gain from sale of MasterCard shares 
 
 8,351
Gain from sale of Visa shares 
 
 51,900
Increase (decrease) in fair value of private equity investments, net 8,233
 (1,118) 7,203
Other non-interest income 32,638
 26,092
 38,719
 31,487
 32,638
 26,092
Total non-interest income 338,874
 305,347
 410,670
 313,966
 338,874
 305,347
Non-interest expense:            
Salaries and other personnel expense 371,148
 418,629
 425,170
 375,872
 371,148
 418,629
Net occupancy and equipment expense 114,037
 122,046
 123,105
 105,575
 114,037
 122,046
FDIC insurance and other regulatory fees 59,063
 69,480
 76,314
 45,408
 59,063
 69,480
Foreclosed real estate expense, net 133,570
 163,630
 354,269
 90,655
 133,570
 163,630
(Gains) losses on other loans held for sale, net (2,737) 3,050
 1,703
Goodwill impairment 
 
 15,090
Losses (gains) on other loans held for sale, net 4,681
 (2,737) 3,050
Professional fees 40,585
 45,554
 38,802
 41,307
 40,585
 45,554
Data processing expense 35,757
 45,478
 45,131
 33,440
 35,757
 45,478
Visa indemnification charge (recovery) 6,038
 
 (6,441)
Visa indemnification charges 6,304
 6,038
 
Restructuring charges 30,665
 5,538
 5,995
 5,412
 30,665
 5,538
Loss (gain) on curtailment of post-retirement defined benefit plan 398
 (7,092) 
 
 398
 (7,092)
Other operating expenses 115,241
 143,263
 142,151
 107,583
 115,241
 143,263
Total non-interest expense 903,765
 1,009,576
 1,221,289
 816,237
 903,765
 1,009,576
Loss from continuing operations before income taxes (59,532) (849,170) (1,605,908)
Income tax expense (benefit) 1,312
 (15,151) (171,977)
Income (loss) from continuing operations before income taxes 31,477
 (59,532) (849,170)
Income tax (benefit) expense (798,732) 1,312
 (15,151)
Income (loss) from continuing operations 830,209
 (60,844) (834,019)
Income from discontinued operations, net of income taxes 
 
 43,162
Net income (loss) 830,209
 (60,844) (790,857)
Net loss attributable to non-controlling interest 
 (220) (179)
Net income (loss) available to controlling interest 830,209
 (60,624) (790,678)
Dividends and accretion of discount on Series A Preferred Stock 58,703
 58,088
 57,510
Net income (loss) available to common shareholders $771,506
 (118,712) (848,188)
Net income (loss) per common share, basic:      
Net income (loss) from continuing operations available to common shareholders $0.98
 (0.15) (1.30)
Net income (loss) available to common shareholders 0.98
 (0.15) (1.24)

9495


Loss from continuing operations (60,844) (834,019) (1,433,931)
Income from discontinued operations, net of income taxes 
 43,162
 4,590
Net loss (60,844) (790,857) (1,429,341)
Net (loss) income attributable to non-controlling interest (220) (179) 2,364
Net loss attributable to controlling interest (60,624) (790,678) (1,431,705)
Dividends and accretion of discount on preferred stock 58,088
 57,510
 56,966
Net loss attributable to common shareholders $(118,712) (848,188) (1,488,671)
Net loss per common share, basic and diluted:      
Net loss from continuing operations attributable to common shareholders $(0.15) (1.30) (4.00)
Net loss attributable to common shareholders $(0.15) (1.24) (3.99)
Weighted average common shares outstanding, basic and diluted 785,272
 685,186
 372,943

Net income (loss) per common share, diluted:      
Net income (loss) from continuing operations available to common shareholders 0.85
 (0.15) (1.30)
Net income (loss) available to common shareholders 0.85
 (0.15) (1.24)
Weighted average common shares outstanding, basic 786,466
 785,272
 685,186
Weighted average common shares outstanding, diluted 910,102
 785,272
 685,186
       
See accompanying notes to the audited consolidated financial statements.



9596


Synovus Financial Corp.
Consolidated Statements of Changes in Equity and Comprehensive Income (Loss)

 
 
 
(in thousands, except per share data)
 
Preferred
Stock
 
Common
Stock
 
Additional
Paid-in
Capital
 
Treasury
Stock
 
Accumulated
Other
Comprehensive
Income (Loss)
 
(Accumulated
 Deficit)
 Retained
Earnings
 
Non-Controlling
Interest
 Total
Balance at December 31, 2008 $919,635
 336,011
 1,165,875
 (114,117) 129,253
 1,350,501
 32,349
 3,819,507
Net (loss) income 
 
 
 
 
 (1,431,705) 2,364
 (1,429,341)
Other comprehensive income (loss), net of tax:                
Net unrealized loss on cash flow hedges 
 
 
 
 (19,483) 
 
 (19,483)
Change in unrealized gains/losses on investment securities available for sale, net of reclassification adjustment 
 
 
 
 (24,985) 
 
 (24,985)
Amortization of post-retirement unfunded health benefit 
 
 
   21
   
 21
Other comprehensive loss         (44,447)     (44,447)
Comprehensive loss               (1,473,788)
Cash dividends declared on common stock — $0.04 per share 
 
 
 
 
 (14,827) 
 (14,827)
Cash dividends paid on preferred stock 
 
 
 
 
 (43,823) 
 (43,823)
Accretion of discount on preferred stock 8,572
 
 (735) 
 
 (7,837) 
 
Issuance of common stock, net of issuance costs 
 150,000
 420,930
 
 
 
 
 570,930
Treasury shares purchased 
 
 
 (38) 
 
 
 (38)
Issuance (forfeitures) of non-vested stock, net 
 (34) 34
 
 
 
 
 
Restricted share unit activity 
 39
 (37) 
 
 (2) 
 
Share-based compensation expense 
 
 8,361
 
 
 
 
 8,361
Stock options exercised 
 54
 242
 
 
 
 
 296
Share-based compensation tax deficiency 
 
 (2,770) 
 
 
 
 (2,770)
Change in ownership at majority-owned subsidiary 
 
 200
 
 
 
 (14,253) (14,053)
Exchange of subordinated notes due 2013 for common stock, net of issuance costs 
 9,444
 12,262
 
 
 
 
 21,706
Balance at December 31, 2009 $928,207
 495,514
 1,604,362
 (114,155) 84,806
 (147,693) 20,460
 2,871,501
Net loss 
 
 
 
 
 (790,678) (179) (790,857)
Other comprehensive income (loss), net of tax:                
Net unrealized loss on cash flow hedges 
 
 
 
 (20,450) 
 
 (20,450)
Change in unrealized gains/losses on investment securities available for sale, net of reclassification adjustment 
 
 
 
 (8,718) 
 
 (8,718)
Amortization of post-retirement unfunded health benefit 
 
 
 
 1,520
 
 
 1,520
Other comprehensive loss         (27,648)     (27,648)
Comprehensive loss               (818,505)
Cash dividends declared on common stock - $0.04 per share 
 
 
 
 
 (28,452) 
 (28,452)
Cash dividends paid on preferred stock 
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock 9,116
 
 (9,116) 
 
 
 
 
Issuance of common stock, net of issuance costs 
 293,250
 475,864
 
 
 
 
 769,114
Issuance of prepaid common stock purchase contracts 
 
 265,564
 
 
 
 
 265,564
Settlement of prepaid common stock purchase contracts 
 2,156
 (2,156) 
 
 
 
 
Treasury shares purchased 
 
 
 (21) 
 
 
 (21)

96


 December 31, 2012 December 31, 2011 December 31, 2010
(in thousands)Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount
Net income (loss)$31,477
 798,732
 830,209
 (59,532) (1,312) (60,844) (778,529) (12,328) (790,857)
Net unrealized gains (losses) on cash flow hedges:                 
Net unrealized gains (losses) arising during the period(1,381) 532
 (849) (11,316) 4,279
 (7,037) (20,459) 7,867
 (12,592)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*
 
 
 
 (4,279) (4,279) 
 (7,858) (7,858)
Net unrealized gains (losses)(1,381) 532
 (849) (11,316) 
 (11,316) (20,459) 9
 (20,450)
Net unrealized gains (losses) on investment securities available for sale:        

        
Net unrealized gains (losses) arising during the period12,296
 (4,730) 7,566
 50,258
 (19,349) 30,909
 (9,991) 3,889
 (6,102)
Reclassification adjustment for (gains) losses realized in net income(39,142) 15,070
 (24,072) (75,007) 29,271
 (45,736) 1,271
 (494) 777
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*
 
 
 
 (9,922) (9,922) 
 (3,393) (3,393)
Net unrealized gains (losses)(26,846) 10,340
 (16,506) (24,749) 
 (24,749) (8,720) 2
 (8,718)
Amortization of post-retirement unfunded health benefit:                 
Amortization arising during the period590
 (227) 363
 
 
 
 2,470
 (950) 1,520
Other comprehensive income (loss)(27,637) 10,645
 (16,992) (36,065) 
 (36,065) (26,709) (939) (27,648)
Less: comprehensive loss attributable to non-controlling interest
 
 
 (220) 
 (220) (179) 
 (179)
Comprehensive income (loss)
 

 $813,217
 
 

 (96,689) 
 

 (818,326)
                  
Issuance (forfeitures) of non-vested stock, net 
 (9) 9
 
 
 
 
 
Restricted share unit activity 
 44
 (44) 
 
 
 
 
Share-based compensation expense 
 
 7,158
 
 
 
 
 7,158
Stock options exercised 
 1
 
 
 
 
 
 1
Share-based compensation tax benefit 
 
 16
 
 
 
 
 16
Change in ownership at majority-owned subsidiary 
 
 
 
 
 217
 6,348
 6,565
Balance at December 31, 2010 $937,323
 790,956
 2,293,263
 (114,176) 57,158
 (966,606) 26,629
 3,024,547
Net loss 
 
 
 
 
 (60,624) (220) (60,844)
Other comprehensive income (loss), net of tax:                
Change in net unrealized gains and losses on cash flow hedges 
 
 
 
 (11,316) 
 
 (11,316)
Change in net unrealized gains and losses on investment securities available for sale, net of reclassification adjustment 
 
 
 
 (24,749) 
 
 (24,749)
Other comprehensive loss         (36,065)     (36,065)
Comprehensive loss               (96,909)
Cash dividends declared on common stock - $0.04 per share 
 
 
 
 
 (31,412) 
 (31,412)
Cash dividends paid on preferred stock 
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock 9,694
 
 (9,694) 
 
 
 
 
Restricted share unit activity 
 19
 (19) 
 
 
 
 
Share-based compensation expense 
 
 6,029
 
 
 
 
 6,029
Issuance (forfeitures) of non-vested stock, net 
 (1) 1
 
 
 
 
 
Settlement of prepaid common stock purchase contracts 
 15
 (15) 
 
 
 
 
Change in ownership at majority-owned subsidiary 
 
 
 
 
 
 (26,409) (26,409)
Balance at December 31, 2011 $947,017
 790,989
 2,241,171
 (114,176) 21,093
 (1,058,642) 
 2,827,452
*In accordance with ASC 740-20-45-11(b), the deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is charged directly to other comprehensive income (loss).
See accompanying notes to the audited consolidated financial statementsstatements.


97


Synovus Financial Corp.
Consolidated Statements of Cash FlowsChanges in Shareholders' Equity
  Years Ended December 31,
(in thousands) 2011 2010 2009
Operating Activities      
Net loss $(60,844) (790,857) (1,429,341)
Adjustments to reconcile net loss to net cash provided by operating activities:      
Provision for loan losses 418,795
 1,131,274
 1,805,599
Depreciation, amortization, and accretion, net 47,626
 46,421
 37,350
Goodwill impairment 
 
 15,090
Deferred income tax (benefit) expense (357) 9,215
 175,193
Decrease in interest receivable 15,629
 30,248
 44,040
Decrease in interest payable (16,680) (23,877) (64,465)
(Increase) decrease in trading account assets 5,428
 (7,924) 10,143
Originations of mortgage loans held for sale (980,173) (1,378,431) (1,946,560)
Proceeds from sales of mortgage loans held for sale 1,055,479
 1,294,169
 1,955,290
Gain on sale of mortgage loans held for sale, net (5,955) (10,521) (16,520)
Decrease (increase) in other assets 113,773
 570,019
 (260,273)
Increase (decrease) in accrued salaries and benefits 2,061
 3,739
 (12,084)
(Decrease) increase in other liabilities (7,169) (21,637) (118,885)
Investment securities losses (gains), net (75,007) 1,271
 (14,067)
(Gain) loss on sale of other loans held for sale, net (2,737) 3,050
 1,703
Loss on other real estate 113,380
 137,185
 322,335
Decrease (increase) in fair value of private equity investments, net 1,118
 (7,203) (1,379)
Gain on sale of merchant services business 
 (69,466) 
Gain on other assets held for sale, net 1,571




    Writedowns on other assets held for sale 5,345
 
 
Loss (gain) on curtailment of post-retirement health benefit 398
 (7,092) 
Gain on sale of MasterCard shares 
 
 (8,351)
Gain on sale of Visa shares 
 
 (51,900)
Increase (decrease) in accrual for Visa indemnification 6,038
 
 (6,441)
Gain on repurchase of subordinated debt 
 
 (5,860)
Gain on exchange of subordinated debt for common stock 
 
 (6,114)
Gain on sale of venture capital investments 
 
 (925)
Share-based compensation 6,029
 7,158
 8,361
Excess tax benefit from share-based payment arrangements 
 
 (12)
Other, net 1,959
 (5,981) (7,718)
Net cash provided by operating activities 645,707
 910,760
 424,209
Investing Activities      
Net decrease (increase) in interest earning deposits with banks 2,856
 (3,912) (1,729)
Net decrease in federal funds sold and securities purchased under repurchase agreements 1,586
 43,457
 184,238
Net decrease (increase) in interest bearing funds with Federal Reserve Bank 1,536,890
 (1,202,049) (695,679)
Proceeds from maturities and principal collections of investment securities available for sale 1,098,925
 1,172,764
 1,108,893
Proceeds from sales of investment securities available for sale 2,002,922
 20,704
 260,041
Purchases of investment securities available for sale (3,309,605) (1,447,514) (805,760)
Proceeds from sale of loans 485,159
 563,201
 472,849
Proceeds from sale of other real estate 171,272
 251,128
 344,962
Principal repayments by borrowers on other loans held for sale 44,995
 12,397
 8,975
Net decrease (increase) in loans 234,310
 1,339,488
 (112,659)
Purchases of premises and equipment (15,944) (21,281) (34,732)
Proceeds from disposals of premises and equipment 4,888
 2,667
 1,991
Proceeds from sale of other assets held for sale 7,683
 
 
Proceeds from sale of merchant services business 
 69,466
 
 
 
 
(in thousands, except per share data)
Preferred
Stock
 
Common
Stock
 
Additional
Paid-in
Capital
 
Treasury
Stock
 
Accumulated
Other
Comprehensive
Income
 
Accumulated
 Deficit
 
Non-Controlling
Interest
 Total
Balance at December 31, 2009$928,207
 495,514
 1,604,362
 (114,155) 84,806
 (147,693) 20,460
 2,871,501
Net loss
 
 
 
 
 (790,678) (179) (790,857)
Other comprehensive loss, net of income taxes
 
 
 
 (27,648) 
 
 (27,648)
Cash dividends declared on common stock - $0.04 per share
 
 
 
 
 (28,452) 
 (28,452)
Cash dividends paid on preferred stock
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock9,116
 
 (9,116) 
 
 
 
 
Issuance of common stock, net of issuance costs
 293,250
 475,864
 
 
 
 
 769,114
Issuance of prepaid common stock purchase contracts
 
 265,564
 
 
 
 
 265,564
Settlement of prepaid common stock purchase contracts
 2,156
 (2,156) 
 
 
 
 
Treasury shares purchased
 
 
 (21) 
 
 
 (21)
Issuance (forfeitures) of non-vested stock, net
 (9) 9
 
 
 
 
 
Restricted share unit activity
 44
 (44) 
 
 
 
 
Share-based compensation expense
 
 7,158
 
 
 
 
 7,158
Stock options exercised
 1
 
 
 
 
 
 1
Share-based compensation tax benefit
 
 16
 
 
 
 
 16
Change in ownership at majority-owned subsidiary
 
 
 
 
 217
 6,348
 6,565
Balance at December 31, 2010937,323
 790,956
 2,293,263
 (114,176) 57,158
 (966,606) 26,629
 3,024,547
Net loss
 
 
 
 
 (60,624) (220) (60,844)
Other comprehensive loss, net of income taxes
 
 
 
 (36,065) 
 
 (36,065)
Cash dividends declared on common stock - $0.04 per share
 
 
 
 
 (31,412) 
 (31,412)
Cash dividends paid on preferred stock
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock9,694
 
 (9,694) 
 
 
 
 
Restricted share unit activity
 19
 (19) 
 
 
 
 
Share-based compensation expense
 
 6,029
 
 
 
 
 6,029
Issuance (forfeitures) of non-vested stock, net
 (1) 1
 
 
 
 
 
Settlement of prepaid common stock purchase contracts
 15
 (15) 
 
 
 
 
Change in ownership at majority-owned subsidiary
 
 
 
 
 
 (26,409) (26,409)
Balance at December 31, 2011$947,017
 790,989
 2,241,171
 (114,176) 21,093
 (1,058,642) 
 2,827,452
Net income
 
 
 
 
 830,209
 
 830,209
Other comprehensive loss, net of income taxes
 
 
 
 (16,992) 
 
 (16,992)
Cash dividends declared on common stock - $0.04 per share
 
 
 
 
 (31,462) 
 (31,462)
Cash dividends paid on preferred stock
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock10,310
 
 (10,310) 
 
 
 
 
Restricted share unit activity
 1,284
 (1,211) 
 
 (73) 
 
Share-based compensation expense
 
 9,333
 
 
 
 
 9,333
Share-based compensation tax deficiency$
 
 (715) 
 
 
 
 (715)
Balance at December 31, 2012$957,327
 792,273
 2,189,874
 (114,176) 4,101
 (259,968) 
 3,569,431
                
See accompanying notes to the audited consolidated financial statements.


98



Synovus Financial Corp.
Consolidated Statements of Cash Flows
Proceeds from sale of private equity investments 
 
 65,786
Proceeds from sale of MasterCard shares 
 
 8,351
Proceeds from sale of Visa shares 
 
 51,900
Net cash provided by investing activities 2,265,937
 800,516
 857,427
Financing Activities      
Net increase (decrease) in demand and savings deposits 426,812
 (62,002) 439,449
Net decrease in certificates of deposit (2,515,364) (2,871,227) (1,623,095)
Net (decrease) increase in federal funds purchased and securities sold under repurchase agreements (185,469) 24,164
 (250,807)
Principal repayments on long-term debt (601,415) (678,788) (1,024,660)
Proceeds from issuance of long-term debt 165,000
 740,355
 720,000
Purchase of treasury shares 
 (21) (38)
Excess tax benefit from share-based payment arrangements 
 
 12
Dividends paid to common shareholders (31,412) (25,502) (29,745)
Dividends paid to preferred shareholders (48,394) (48,394) (43,823)
Proceeds from issuance of common stock 
 769,114
 571,226
Proceeds from issuance of prepaid common stock purchase contracts 
 265,564
 
Net cash used in financing activities (2,790,242) (1,886,737) (1,241,481)
(Increase) decrease in cash and cash equivalents 121,402
 (175,461) 40,155
Cash and cash equivalents at beginning of year 389,021
 564,482
 524,327
Cash and cash equivalents at end of year $510,423
 389,021
 564,482
Supplemental Cash Flow Information      
Cash Paid (Received) During the Period for:      
Income tax refunds, net (5,113) (324,257) (87,648)
Interest paid (195,589) (302,199) (425,659)
Non-cash Investing Activities (at Fair Value):      
(Decrease) increase in unrealized gains net of unrealized losses on available for sale securities(1)    
 (24,749) (8,718) (39,359)
(Decrease) increase in unrealized gains net of unrealized losses on hedging instruments(1)    
 (11,316) (20,459) (31,887)
Mortgage loans held for sale transferred to loans at fair value 7,100
 6,404
 4,227
Loans foreclosed and transferred to other real estate 205,263
 400,404
 662,786
Loans transferred to other loans held for sale 486,697
 959,261
 537,763
Other loans held for sale transferred to loans at fair value 21,372
 2,401
 
Other loans held for sale foreclosed and transferred to other real estate at fair value 21,669
 9,685
 1,724
Premises and equipment transferred to other assets held for sale(2)    
 22,429
 
 
Write down to fair value for other loans held for sale 13,437
 5,965
 6,720
Impairment loss on available for sale securities $1,641
 2,198
 925
  Years Ended December 31,
(in thousands) 2012 2011 2010
Operating Activities      
Net income (loss) $830,209
 (60,844) (790,857)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:      
Provision for loan losses 320,369
 418,795
 1,131,274
Depreciation, amortization, and accretion, net 64,401
 47,626
 46,421
Deferred income tax (benefit) expense (794,678) (357) 9,215
Decrease in interest receivable 11,854
 15,629
 30,248
Decrease in interest payable (8,253) (16,680) (23,877)
(Increase) decrease in trading account assets 5,764
 5,428
 (7,924)
Originations of mortgage loans held for sale (1,226,234) (980,173) (1,378,431)
Proceeds from sales of mortgage loans held for sale 1,187,880
 1,055,479
 1,294,169
Gain on sale of mortgage loans held for sale, net (15,709) (5,955) (10,521)
Decrease (increase) in other assets 61,758
 111,852
 570,019
Increase in accrued salaries and benefits 5,961
 2,061
 3,739
Decrease in other liabilities (35,477) (7,169) (21,637)
Investment securities losses (gains), net (39,142) (75,007) 1,271
(Gain) loss on sale of other loans held for sale, net 4,681
 (2,737) 3,050
Losses on other real estate, net 73,940
 113,380
 137,185
Decrease (increase) in fair value of private equity investments, net (8,233) 1,118
 (7,203)
Gain on sale of merchant services business 
 
 (69,466)
Gain (loss) on other assets held for sale, net (314)
1,571


   Write downs of other assets held for sale 2,425
 7,266
 
Loss (gain) on curtailment of post-retirement health benefit 
 398
 (7,092)
Increase in accrual for Visa indemnification 6,304
 6,038
 
Share-based compensation 9,333
 6,029
 7,158
Other, net 15,292
 1,959
 (5,981)
Net cash provided by operating activities $472,131
 645,707
 910,760
Investing Activities      
Net decrease (increase) in interest earning deposits with banks (9,852) 2,856
 (3,912)
Net decrease in federal funds sold and securities purchased under repurchase agreements 45,399
 1,586
 43,457
Net decrease (increase) in interest bearing funds with Federal Reserve Bank 68,616
 1,536,890
 (1,202,049)
Proceeds from maturities and principal collections of investment securities available for sale 1,348,188
 1,098,925
 1,172,764
Proceeds from sales of investment securities available for sale 1,139,558
 2,002,922
 20,704
Purchases of investment securities available for sale (1,803,738) (3,309,605) (1,447,514)
Proceeds from sale of loans 651,074
 485,159
 563,201
Proceeds from sale of other real estate 135,817
 171,272
 251,128
Principal repayments by borrowers on other loans held for sale 4,469
 44,995
 12,397
Net (increase) decrease in loans (743,151) 234,310
 1,339,488
Purchases of premises and equipment (30,485) (15,944) (21,281)
Proceeds from disposals of premises and equipment 3,379
 4,888
 2,667
Proceeds from sale of other assets held for sale 8,782
 7,683
 
Proceeds from sale of merchant services business 
 
 69,466
Net cash provided by investing activities $818,056
 2,265,937
 800,516
Financing Activities      
Net increase (decrease) in demand and savings deposits 322,060
 426,812
 (62,002)
Net decrease in certificates of deposit (1,676,768) (2,515,364) (2,871,227)
(1)
Changes in unrealized gains on available for sale securities, fair value hedges, and cash flow hedges have not been adjusted for the impact of deferred taxes.
(2)
Amounts transferred include $12.1 million, net of asset impairment charges, related to premises impacted by branch closings discussed further in Note 3 “Restructuring Charges” herein and $11.2 million of other vacant premises and land originally acquired for future branch development. Amounts presented are net of impairment charges incurred to record the transferred assets at the lower of their amortized cost or fair value consistent with ASC 360.

99


Net (decrease) increase in federal funds purchased and securities sold under repurchase agreements (112,514) (185,469) 24,164
Principal repayments on long-term debt (491,049) (601,415) (678,788)
Proceeds from issuance of long-term debt 860,000
 165,000
 740,355
Purchase of treasury shares 
 
 (21)
Dividends paid to common shareholders (31,462) (31,412) (25,502)
Transfer of funds to dividend payment agent (7,853) 
 
Dividends paid to preferred shareholders (48,394) (48,394) (48,394)
Proceeds from issuance of common stock 
 
 769,114
Proceeds from issuance of prepaid common stock purchase contracts 
 
 265,564
Net cash used in financing activities $(1,185,980) (2,790,242) (1,886,737)
Increase (decrease) in cash and cash equivalents 104,207
 121,402
 (175,461)
Cash and cash equivalents at beginning of year 510,423
 389,021
 564,482
Cash and cash equivalents at end of year $614,630
 510,423
 389,021
Supplemental Cash Flow Information      
Cash Paid (Received) During the Period for:      
Income tax refunds, net (7,734) (5,113) (324,257)
Interest paid (139,505) (195,589) (302,199)
Non-cash Investing Activities (at Fair Value):      
(Decrease) in unrealized gains net of unrealized losses on available for sale securities (26,846) (24,749) (8,718)
Decrease in unrealized gains net of unrealized losses on hedging instruments     (1,381) (11,316) (20,459)
Amortization of post-retirement unfunded health benefit 590
 
 2,470
Mortgage loans held for sale transferred to loans at fair value 1,959
 7,100
 6,404
Loans and other loans held for sale foreclosed and transferred to other real estate 147,653
 205,263
 400,404
Loans transferred to other loans held for sale at fair value 731,906
 486,697
 959,261
Other loans held for sale transferred to loans at fair value 442
 21,372
 2,401
Other loans held for sale foreclosed and transferred to other real estate at fair value 8,142
 21,669
 9,685
Premises and equipment transferred to other assets held for sale at fair value     2,404
 22,429
 
Write down to fair value for other loans held for sale 3,222
 13,437
 5,965
Impairment loss on available for sale securities 450
 1,647
 2,198
Accretion of discount for Series A Preferred Stock $(10,310) (9,694) (9,116)
       
See accompanying notes to the audited consolidated financial statements.


99100


Note 1 - Summary of Significant Accounting Policies
Business Operations
The consolidated financial statements of Synovus include the accounts of the Parent Company and its consolidated subsidiaries. Synovus provides integrated financial services, including commercial and retail banking, financial management, insurance, and mortgage services to its customers through 3029 locally-branded divisions of its wholly-owned subsidiary bank, Synovus Bank, and other offices in Georgia, Alabama, South Carolina, Florida, and Tennessee.
Basis of Presentation
The accounting and reporting policies of Synovus conform to GAAPaccounting principles generally accepted in the United States (GAAP) and to general practices within the banking and financial services industries. All significant intercompany accounts and transactions have been eliminated in consolidation. In preparing the consolidated financial statements in accordance with GAAP, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as of the date of the respective consolidated balance sheets and the reported amounts of revenues and expenses for the periods presented. Actual results could differ significantly from those estimates.
Material estimates that are particularly susceptible to significant change relate to the determination of the allowance for loan losses; the valuation of other real estate; the valuation of impaired and other loans held for sale; the fair value of investment securities; the valuationfair value of long-lived assetsprivate equity investments; and other intangible assets; the valuation of deferred tax assets; the valuation of the Visa indemnification liability; and other contingent liabilities.assets. In connection with the determination of the allowance for loan losses and the valuation of certain impaired loans and other real estate, management obtains independent appraisals for significant properties and properties collateralizing impaired loans. In making this determination, management also considers other factors or recent developments, such as changes in absorption rates or market conditions at the time of valuation and anticipated sales values based on management’s plans for disposition.
A substantial portion of Synovus’ loans are secured by real estate in five Southeastern states (Georgia, Alabama, Florida, South Carolina, and Tennessee). Accordingly, the ultimate collectability of a substantial portion of Synovus’ loan portfolio is susceptible to changes in market conditions in these areas. Total commercial real estate loans represent 36.2% of the total loan portfolio at December 31, 2011. Due to declines in economic indicators and real estate values over the past three years, the loans in the commercial real estate portfolio may have a greater risk of non-collection than other loans. Based on available information, management believes that the allowance for loan losses is adequate. While management uses available information to recognize losses on loans, future additions to the allowance may be necessary based on changes in economic conditions, the ability of borrowers to repay their loans, and management’s plans for disposition. In addition, various regulatory agencies, as an integral part of their examination process, periodically review Synovus’ allowance for loan losses. Such agencies may require Synovus to make changes to the allowance for loan losses based on their judgment of information available to them at the time of their examination.
The following is a description of the moreCompany's significant of Synovus’ accounting and reporting policies.
Cash and Cash Equivalents
Cash and cash equivalents consist of cash and due from banks. At December 31, 20112012 and 20102011, cash and cash equivalents includesincluded $73.368.4 million and $66.673.3 million, respectively, on deposit to meet Federal Reserve Bank requirements. At December 31, 2012 and 2011, $15.615.5 million of the due from banks balance is restricted as to withdrawal, including $15.0 million on deposit pursuant to a payment network arrangement. There were no cash and cash equivalents restricted as to withdrawal at December 31, 2010.
Short-term Investments
Short-term investments consist of interest bearing funds with the Federal Reserve Bank, interest earning deposits with banks, and federal funds sold and securities purchased under resale agreements. Interest earning deposits with banks include $14.2 million at December 31, 2012 and $10.4 million at December 31, 2011 and $11.3 million at December 31, 2010, which is pledged as collateral in connection with certain letters of credit. Federal funds sold include $110.0 million at December 31, 2012 and $141.0 million at December 31, 2011 and $154.6 million at December 31, 2010, which is pledged to collateralize certain derivative instruments in a net liability position. Federal funds sold federal funds purchased,and securities purchased under resale agreements, federal funds purchased and securities sold under repurchase agreements, generally mature in one day.
Trading Account Assets
Trading account assets, which are primarily held on a short-term basis for the purpose of selling at a profit, consist of debt and equity securities and are reported at fair value. Fair value adjustments and fees from trading account activities are included as a component of other fee income on the consolidated statements of operations. Gains and losses realized from the sale of trading account assets are determined by specific identification and are included as a component of other fee income on the trade date. Interest income on trading assets is reported as a component of interest income on the consolidated statementstatements of operations.

100


Mortgage Loans Held for Sale and Mortgage Banking Income
Mortgage Loans Held for Sale
Mortgage loans held for sale are carriedrecorded at fair value. Fair value is derived from a hypothetical-securitizationhypothetical bulk sale valuation model used to projectestimate the exit price of the loan in securitization using thea loan sale. The bid pricing convention.convention is used for loan pricing for similar assets. The valuation model is based upon forward settlementsettlements of a pool of loans with similar loanof identical coupon, maturity, product, types and credit attributes in a specified narrow coupon band.attributes. The inputs to the model inputs are continuously updated daily with available current market and historical data. As the loans are sold in the secondary market, and predominately used as collateral for securitizations, the hypothetical-securitization valuation model represents the principal market and the bestproduces an estimate of fair value.value that represents the highest and best use of the loans in Synovus' principal market.
Mortgage Banking Income
Mortgage banking income consists primarily of origination, ancillary fees, and gains and losses from the sale of mortgage

101


loans. Mortgage loans are sold servicing released, without recourse or continuing involvement, and satisfy ASC 860-10-65, Transfers and Servicing of Financial Assets, criteria for sale accounting. Gains (losses) on the sale of mortgage loans are determined at each assessment of the fair value of the individual loans within the portfolio of mortgage loans held for sale, representing the difference between net sales proceeds and the fair value of the loans at the time of sale.
Other Loans Held for Sale
Loans are transferred to other loans held for sale at fair value less costs to sell when Synovus makes the determination to sell specifically identified loans. The fair value of theother loans held for sale is primarily determined by analyzing the underlying collateral ofnet sales proceeds for similar loans sold or in certain cases, based upon the loans and the anticipated market prices of similar assets less estimated costs to sell.contract price or appraised value. At the time of transfer, if the fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses (gains) realized from sale of these loans, are recognized as gains/losses on other loans held for sale, net, a component of non-interest expense on the consolidated statements of operations.
Investment Securities Available for Sale
AvailableInvestment securities available for sale securities are carried at fair value. Unrealizedvalue with unrealized gains and losses, on securities available for sale, net of the related tax effect, are excluded from earnings and are reported as a separate component of shareholders' equity within accumulated other comprehensive income (loss), until realized.
Synovus conductsperforms a quarterly review and evaluationassessment of its investment securities available for sale to determine if the decline in fair value of a security below its amortized cost is deemed to be other-than-temporary. Other-than-temporary impairment losses are recognized on securities when: (i)(1) the holder has an intention to sell the security; (ii)(2) it is more likely than not that the security will be required to be sold prior to recovery; or (iii)(3) the holder does not expect to recover the entire amortized cost basis of the security. Other-than-temporary impairment losses are reflected in earnings as a charge against investment securities gains (losses), net, to the extent the impairment is related to credit losses. The amount of the impairment related to other factors is recognized in other comprehensive income (loss). Synovus has no intention to sell any securities in an unrealized loss position at December 31, 20112012, prior to the recovery of the unrealized loss, nor is it more likely than not that Synovus would be required to sell such securities prior to the recovery of the unrealized losses. As of December 31, 2011,2012, Synovus believes that all impairments of investment securities are temporary in nature.
Premiums and discounts are amortized or accreted over the life of the related security as an adjustment to yield using the effective interest method and prepayment assumptions. Actual prepayment experience is reviewed periodically and the timing of the accretion and amortization is adjusted accordingly. Interest income on securities available for sale is recorded on the accrual basis. Dividend and interest income are recognized when earned. Realized gains and losses for securities are included in investment securities gains (losses), net, on the consolidated statements of operations and are derived using the specific identification method, on a trade date basis, for determining the amortized cost of securities sold.
Loans and Interest Income on Loans
Loans are reported at principal amounts outstanding less amounts charged off, net of deferred fees and expenses. Interest income and deferred fees, net of expenses on loans are recognized on a level yield basis.
Non-accrual Loans
Loans on which the accrual of interest has been discontinued are designated as non-accrual loans. Accrual of interest is discontinued on loans when reasonable doubt exists as to the full collection of interest or principal, or when loans become contractually past due for 90 days or more as to either interest or principal, in accordance with the terms of the loan agreement, unless they are both well-secured and in the process of collection. When a loan is placed on non-accrual status, previously accrued and uncollected interest is generally reversed as an adjustment to interest income on loans. Interest payments received on non-accrual loans are generally applied as a reduction of principal. As payments are received on non-accruing loans, with partial principal charge-

101


offs, interest income can be recognized on a cash basis; however, there must be an expectation of full repayment of the remaining recorded principal balance. The remaining portion of this payment is recorded as a reduction to principal. Loans are generally returned to accruing status when they are brought fully current with respect to interest and principal and when, in the judgment of management, the loans are estimated to be fully collectible as to both principal and interest, and the borrower has sustained repayment performance under the terms of the loan agreement for a reasonable period of time (generally six months).
Impaired Loans
Impaired loans are loans for which it is probable that Synovus will not be able to collect all amounts due according to the contractual terms of the loan agreements and all loans modified in a troubled debt restructuring (TDR). Other than TDRs, impaired loans do not include large groups of smaller-balance homogeneous loans that are collectively evaluated for impairment, which consist of most retail loans and commercial loans less than $1.0 million. Impairment is measured on a discounted cash flow method based upon the loan's contractual effective interest rate, or at the loan's observable market price, or at the fair value of the collateral, less costs to sell if the loan is collateral dependent. Impairment is measured based on the fair value of the collateral less costs to sell if it is determined that foreclosure is probable or that the loan will be paid off solely by the sale or liquidation of the collateral. Interest income on non-accrual impaired loans is recognized as described above under "non-accrual loans." Impaired accruing loans generally consist of those troubled debt restructurings for which management has concluded that the collectibilitycollectability of the loan is not in doubt.

102


Commercial loans to borrowers with aggregate outstanding borrowings of $1 million or more are considered for impairment classification and, if impaired, the loan is individually assessed for impairment. Impairment is measured using either a discounted cash flow methodology or, if the loan is considered collateral-dependent, the estimated fair value of the underlying collateral less costs to sell. At December 31, 20112012, substantially all non-accrual impaired loans were collateral-dependent. Most of these loans were secured by real estate. For impairment measured using the estimated fair value of collateral less costs to sell, fair value is estimated using appraisals performed by a certified or licensed appraiser. Management also considers other factors or recent developments, such as selling costs and anticipated sales values, taking into account management's plans for disposition, which could result in adjustments to the fair value estimates indicated in the appraisals. The assumptions used in determining the amount of the impairment are subject to significant judgment. Use of different assumptions, for example, changes in the fair value of the collateral or management's plans for disposition could have a significant impact on the amount of impairment.
Under the discounted cash flow method, impairment is recorded as a specific reserve with a charge-off for any portion of the specific reserve considered a confirmed loss. The reserve is reassessed each quarter and adjusted as appropriate based on changes in estimated cash flows. The discounted cash flow method requires the projection of the timing and amount of the best estimate of future cash flows from the borrower’s net rents received from the property, guarantor contributions, sales of collateral or other properties, refinances, etc. Once the amount and timing of the cash flow stream has been estimated, the net present value using the loan’s effective interest rate is calculated to determine the amount of impairment.
Where guarantors are determined to be a source of repayment, an assessment of the guarantee is required. This guarantee assessment would include, but not be limited to, factors such as type and feature of the guarantee, consideration for the guarantor's financial strength and capacity to service the loan in combination with the guarantor's other financial obligations as well as the guarantor's willingness to assist in servicing the loan.
Troubled Debt Restructurings
When borrowers are experiencing financial difficulties, the Company may, in order to assist the borrowers in repaying the principal and interest owed to the Company, make certain modifications to the loan agreement.borrower's loan. All loan modifications and renewals are evaluated for troubled debt restructuring (TDR) classification. In accordance with ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, issued in April 2011, a TDR is defined as a modification with a borrower that is experiencing financial difficulties, and the Companycompany has granted a financial concession that it would not normally make.
The market interest rate concept in ASU 2011-02 states that if a borrower does not otherwise have access to funds at a market interest rates for debt with characteristics similar to those of the restructured debt, the restructuring would be considered to be at a below-market rate, which indicates that the lender may have granted a concession. Since Synovus often increases or maintains the interest rate upon renewal of a commercial loan, including renewals of loans involving borrowers experiencing financial difficulties, the market rate concept has become a significant factor in determining if a loan is classified as a TDR. All TDR's are considered to be impaired loans, and the amount of impairment, if any, is determined in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan-an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40.

Concessions provided by the CompanySynovus in a TDR are generally made in order to assist borrowers so that debt service is not interrupted and to mitigate the potential for loan losses. A number of factors are reviewed when a loan is renewed, refinanced, or modified, including cash flows, collateral values, guarantees, and loan structures. Concessions are primarily in the form of providing a below market interest rate given the borrower's credit risk to assist the borrower in managing cash flows, an extension of the maturity of the loan generally for less than one year, or a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time),. These types of concessions may be made during the term of a loan or extension ofupon the maturity of a loan, as a loan renewal. Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concessions are being granted, including consideration of whether the renewed loan generally for less than one year.

has an interest rate that is at market, given the credit risk related to the loan. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of 3three months or less, are generally not considered to be financial concessions. Further, it is generally the Company'sSynovus' practice not to defer principal and/or interest for more than 12twelve months.

These types of concessions may be made during the term of a loan or upon the maturity of a loan, in which the borrower is

102


experiencing financial difficulty, as a loan renewal.

Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concession(s) are being granted, including consideration of whether the renewed loan has an interest rate that is at market, given the credit risk related to the loan.
Non-accruing TDRs may generally be returned to accrual status if there has been a period of performance, usually at least a six month sustained period of repayment performance by the borrower. Consistent with regulatory guidance, a TDR will generally no longer be reported as a TDR after a period of performance and after the loan was reported as a TDR at a year-end reporting date, and if at the time of the modification, the interest rate was at market, considering the credit risk associated with the borrower.

103


Allowance for Loan Losses
The allowance for loan losses is a significant estimate and is regularly evaluated by Synovus for accuracy and consistency between the changes in the allowance for loan losses with the credit trends and credit events in the loan portfolio. The allowance for loan losses consist of two components: the allocated and unallocated allowances. The allowance for loan losses is determined based on an analysis, which assesses the inherent risk for probable loss within the loan portfolio. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge offs,charge-offs, the probability of loan defaults, the net loss exposure in the event of loan defaults, qualitative loss factors, management’s plans, if any, for disposition of certain loans as well as other qualitativeenvironmental and economic considerations. In determining an adequate allowance for loan losses, management makes numerous assumptions, estimates, and assessments, which are inherently subjective. The use of different estimates or assumptions could have a significant impact on the provision for loan losses, allowance for loan losses, non-performing loans, loan charge-offs, and other credit metrics.
Commercial Loans – Allowance for Loan Losses
The allowance for loan losses related to commercial loans consists of two components: the allocated commercial loan allowance for loan losses and the unallocated commercial loan allowance for loan losses. The allocated allowance for commercial loans is based upon quarterly analyses of impaired commercial loans to determine the amount of specific reserves (and/or loan charge-offs), if any, as well as an analysis of historical loan default experience, loan net loss experience and related qualitative factors, if appropriate, for categories of loans with similar risk attributes and further segregated by Synovus’Synovus' internal loan grading system. The unallocated allowance is considered necessary to provide
Impaired loans are generally evaluated on a loan by loan basis with specific reserves recorded as appropriate. Specific reserves are determined based on ASC 310-10-35, which provides for certain factors that affect the inherent riskmeasurement of loss ina loan's impairment based on one of three methods. If the loan portfoliois collateral dependent, then the fair value of the loan's collateral, less estimated selling costs are compared to the loan's carrying amount to determine impairment. Other methods of measuring a loan's impairment include the present value of the expected future cash flows of the loan, or if available, the observable market price of the loan. Synovus considers the pertinent facts and circumstances for each impaired loan when selecting a method to measure impairment, and quarterly evaluates each selection to ensure its continued appropriateness and evaluates the reasonableness of specific reserves, if any.
For loans that are not fully captured inconsidered impaired, the allocated allowance for loan losses is determined based upon Expected Loss ("EL") factors, which are applied to groupings of specific loan types by loan risk ratings. The EL is determined based upon a probability of default ("PD"), which is the probability that a borrower, segregated by loan type and loan risk grade, will default, and loss given default (“LGD”), which is the estimate of the amount of net loss in the event of default. The allocated EL factors for commercial loans are also adjusted, as discussednecessary, by qualitative factor considerations for the applicable loan categories, which include, among other considerations, the aging of portfolio default experience data used in the PD calculation, and the aging of the portfolio net loss experience data used in the LGD calculation. The groupings of the loans into loan categories are determined based upon the nature of the loan types and the level of inherent risk associated with the various loan categories. The loan groupings are further segregated based upon the individual loan risk ratings, as described below.
The risk ratings are based on the borrowers' credit risk profile, considering factors such as debt service history, current and estimated prospective cash flow information, collateral supporting the credit, source of repayment as well as other variables, as appropriate. Ratings six through nine are defined consistent with the bank regulatory classifications of special mention, substandard, doubtful, and loss, respectively. Each loan is assigned a risk rating during its initial approval process. This process begins with a loan rating recommendation from the loan officer responsible for originating the loan. The loan rating recommendation is subject to approvals from other members of management, regional credit and/or loan committees depending on the size of the new loan and new loan’sloan's credit attributes. Loan ratings are regularly reevaluated based upon annual scheduled credit reviews or on a more frequent basis if determined prudent by management. Semi-annual credit reviews are performed by Synovus’ regional credit department for borrowers with exposure in excess of $2.5 million. Quarterly loan memoranda for all loan relationships in excess of $500,000 graded special mention or worse are prepared and reviewed by regional credit officers to ensure the loans are properly graded, classified, and reserved for, if applicable. Furthermore,Additionally, an independent loan review function evaluates Synovus' risk rating process on an on-goinga continuous basis.
On a quarterly basis,At December 31, 2012, the PD factors are based upon loan defaults experienced through September 30, 2012, and the LGD factors are based upon net losses on defaulted loans through September 30, 2012. The impact of the one quarter lag in the data used to determine the PD and LGD factors at December 31, 2012 was assessed and it was determined that the fourth quarter 2012 default and loss given default data would not significantly impact the December 31, 2012 analysis. No qualitative adjustments to the EL factors were required at December 31, 2012 or 2011.
Retail Loans – Allowance for Loan Losses
The allocated allowance includes reserves for pools of homogeneous loans and for impaired loans, which are generally evaluated on a loan by loan basis with specific reserves recorded, as appropriate. For loans that are not considered impaired, the allocated allowance for loan losses is determined based upon expected loss (EL)EL factors which are applied to groupings of specific loan types, by loan risk rating.
For loans that are not considered impaired, the allocated allowance for loan losses is determined based upon Expected Loss ("EL") factors, which are applied to groupings of specific loan types by loan risk ratings. The EL is determined based upon a probability of default (PD)("PD"), which is the probability that a borrower, segregated by loan type and loan risk grade, will default, and the estimated loss given default (LGD)(“LGD”), which is the estimate of the amount of net loss in the event of a loan defaulting.default. The allocated EL factors

104


for commercialretail loans mayare also be adjusted, as necessary, by qualitative factor considerations for the applicable loan categories, which primarily include, among other considerations, the aging of portfolio default experience data used in the PD calculation, and the aging of the portfolio net loss experience data used in the LGD calculation. The groupings of the loans into loan categories for purposes of determining LGD are determined based upon the nature of the collateralloan types and the level of inherent risk associated with the various loan categories. The loan groupings are further segregated for purposes of determining PD based upon the individual loan type and risk ratings, as described above.below.
As a result of Synovus’Synovus' past practice of updating retail default and loss–givenloss-given default data once per year, loan default and net loan loss upon default data utilized in the PD and LGD calculations did not historically include the most recent periods’periods' portfolio default and net loss experience; therefore, these factors required a qualitative factor adjustment to properly capture the estimated inherent risk of loss in the respective loan portfolios not identified in the PD or LGD factors because of the time lag in the data used for the PD and LGD factors.
In 2011,2012, Synovus began updating the loan default data and net loss upon default data utilized in the calculation of the PD

103


factors and LGD factors, respectively, at least twice a year. The use of this more current data, in the PD and LGD calculationsas well as an expanded default definition, eliminated the need for the qualitative adjustment factor adjustment included in the calculated EL factors at June 30, 2011.December 31, 2012. At December 31, 20112012, the PD factors arewere based upon loan defaults experienced through September 30, 2011,2012, and the LGD factors arewere based upon losses on defaulted loans through September 30, 2011.2012.
Retail Loans – Risk Ratings
Retail loans are generally assigned a risk rating on a 6-point scale at the time of origination based on credit bureau scores, with a loan grade of 1 assigned as the lowest level of risk and a loan grade of 6 as the highest level of risk. At 90-119 days past due, a loan grade of 7-substandard rating is applied and at 120 days past due, the loan is generally downgraded to grade 9-loss. The use of relatively current Synovus data incredit bureau based ratings are updated at least semi-annually and the PD and LGD calculations continued to require no qualitative adjustment to the EL factors as of December 31, 2011. The one quarter lag in the data used to determine PD and LGD for the quarter ended December 31, 2011 did not have a material effect on these calculations.
Further, management evaluates loan default and net loan loss data through the issuance date of its consolidated financial statements in order to assess if defaults and losses during this period had a significant impactratings based on the EL factors calculatedpast due status are updated monthly.
Unallocated Allowance for purposes of determining the allowance for loan losses at the respective date of the consolidated financial statements. Default and net loan loss data subsequent to December 31, 2011 and through the issuance date of Synovus' consolidated financial statements did not have a significant impact on EL factors, or the adequacy of the allowance for loan losses as of December 31, 2011 or the provision for loan losses for the year ended December 31, 2011.
Prior to the change made in the second quarter of 2011, as described above, the LGD factors were calculated based upon net loan loss data on loans that had defaulted through March 31, 2009 and the net losses on those loans through September 30, 2010. As a result of this timing lag, Synovus previously supplemented its internal LGD data with industry LGD data at a weighting of 75% external industry data and 25% internal data. Beginning with the second quarter of 2011, Synovus enhanced its EL methodology to incorporate more recent net losses on more recently defaulted loans in the calculation of the LGD. The enhanced LGD calculation includes loan defaults and net charge-off data through September 30, 2011, which reduced the timing lag, discussed above. Accordingly, it is no longer considered necessary to supplement Synovus’ internal net loss given default data with external industry net loss data and, as noted above, a qualitative factor is not necessary at December 31, 2011.
Commercial Unallocated ReserveLoan Losses
The commercial unallocated component of the allowance for loan losses is considered necessary to provide for certain environmental and economic factors that affect the inherent risk of loss in the entire loan portfolio that are not fully captured in the allocated allowance for loan losses. Unallocated qualitative factors included in the determination of the commercial unallocated allowance for loan losses include the following:
economic conditions;
effects of any changes in the underwriting standards, and other changes in lending policies, procedures and practices
experience, ability and depth of lending management, and loan review staff;personnel and other relevant staff
changes in the loan originationnational and monitoring policieslocal economic trends and procedures;conditions
changes in the volume and trend of impaired loans and past-due loans;
changes in concentrations and volume and nature of loan growth;
risk of grading not keeping pace with the speed and depth of deterioration in economic conditions, particularly related to identifying special mention credits;
estimated risk associated with the deterioration in the fairunderlying value of collateral supporting Synovus' loans;dependent loans, which impacts trends in charge-offs and recoveries that are not included in the expected loss factors
levels and trends in delinquencies and impaired loans not included in the expected loss factors
effects of changes in credit concentrations
trends in volume and terms of loans
other external impacts (as may be applicable).isolated events
On a quarterly basis, management updates its analysis and consideration of these factors and determines the impact, if any, on the allowance for loan losses and the provision for loan losses for each respective period.
Retail Loans – Allowance for Loan Losses
The allowance for loan losses related to retail loans consists of two components: the allocated retail loan allowance for loan losses and the unallocated retail loan allowance for loan losses. The allocated allowance for retail loans includes reserves for pools of homogenous loans and for impaired loans, which are generally evaluated on a loan by loan basis with specific reserves recorded, as appropriate. For loans that are not considered impaired, the allocated allowance for loan losses is determined based upon EL factors which are applied to groupings of specific loan types, by loan risk rating. The unallocated allowancereserve for the year ended December 31, 2012 was $28 million, a decrease of $20 million compared to the prior year. The decrease is considered necessaryprimarily due to provide for certain factors that affectfurther stabilization in the fair value of real estate collateral in our market area, which positively impacts the inherent risk of loss in the majority of the loan portfolio that is not captured in the allocated allowance for loan losses, as discussed further below.
The EL is determined based upon a PD which is the probability that a borrower, segregated by loan type and loan risk grade, will default, and the estimated LGD which is the estimate of the amount of net loss in the event of a loan defaulting. The allocated EL factors for retail type loans may also be adjusted, as necessary, by qualitative factor considerations for the applicable loan categories, which include among other considerations the timing difference in the expected loss data, imprecision in the retail LGD and PD data, and other factors specific to each pool of homogenous retail loans. The qualitative factor adjustments, as applicable for certain retail pools, represent an adjustment to the EL for the inherent risk in the respective retail loan pools. The retail qualitative factors consider risks not captured in the calculation of the retail PD and LGD factors.
Default data and net loss upon default data utilized in the calculation of the PD factor and LGD factor are updated at least

104


annually, and qualitative factors are evaluated quarterly to determine if adjustments are necessary. Default data utilized in the PD calculation includes loan defaults experienced through September 30, 2011. Beginning in the fourth quarter of 2011, Synovus enhanced the process used to calculate LGD factors to incorporate internal net losses on defaulted retail loans through September 30, 2011.
Prior to the fourth quarter of 2011, as described above, the retail LGD factors were based on industry data. The fourth quarter of 2011 was the first reporting period when the internal LGD data was deemed to provide a better estimate than the industry LGD data.
Retail Loans – Risk Ratings
Retail loans are generally assigned a risk rating on a 6-point scale at the time of origination based primarily on credit bureau scores, with 1 assigned as the lowest level of risk and 6 as the highest level of risk. At 90 days past due, a 7-substandard rating is applied and at 120 days past due, the loan is generally downgraded to grade 9-loss rating and is generally charged off. The credit bureau based ratings are updated at least annually and the ratings based on the past due status are updated quarterly.
Retail Unallocated Reserve
The unallocated component of the allowance for loan losses is considered necessary to provide for certain environmental and economic factors that impact the inherent risk of loss in the loan portfolio. While most of the unallocated reserve pertains to the commercial loan portfolio, certain of the factors, which are discussed above in the Commercial Unallocated ReserveDecember 31, 2012 section, also impact our consideration of the inherent risk of loss for the retail portfolio, to the extent that such considerations are not included in the allocated EL factors..
Premises and Equipment
Premises and equipment, including bank owned branch locations and leasehold improvements, are reported at cost, less accumulated depreciation and amortization, which are computed using the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are depreciated over the shorter of itsthe estimated useful life or the remainder of the lease.lease term. Synovus reviews long-lived assets, such as premises and equipment, for impairment whenever events and circumstances indicate that the carrying amount of an asset may not be recoverable.

105


Goodwill and Other Intangible Assets
Goodwill which represents the excess of costpurchase price over the fair value of identifiable net assets of acquired in purchased businesses,businesses. In accordance with ASC 350-Intangibles, Goodwill and Other, goodwill is not amortized, but tested for impairment at least annually, or more often when events or circumstances indicate that the carrying amount may be impaired. Synovus has established its annual impairment test date as June 30.
Impairment is tested at the reporting unit (sub-segment) level involving two steps.on an annual basis and as events occur or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Synovus reviews goodwill for impairment annually as of June 30th of each year and at interim periods if indicators of impairment exist.
Under ASU 2011-08, Testing Goodwill for Impairment, Synovus is permitted to qualitatively assess whether the fair value of a reporting unit is less than its carrying amount (Step 0). Based on the qualitative assessment, if Synovus determines that it is more likely than not that the fair value of the reporting unit is less than the carrying amount, Synovus must perform Step 1 of the goodwill impairment test. Step 1 compares the fair value of the reporting unit to its carrying value. If the fair value is greater than the carrying value, there is no indication of impairment. Step 2 is performed when the fair value determined in Step 1 is less than the reporting unit's carrying value. Step 2 involves a process similar to business combination accounting, where fair values are assigned to all assets, liabilities, and intangibles. The result of Step 2 is the implied fair value of goodwill. If the Step 2 implied fair value of goodwill is less than the recorded goodwill, an impairment charge is recorded for the difference. The total of all reporting unit fair values is compared for reasonableness to Synovus’ market capitalization plus a control premium.
Significant judgment is applied when goodwill is assessed for impairment. This judgment includes developing cash flow projections, selecting appropriate discount rates, identifying relevant market comparables, incorporating general economic and market conditions, and selecting an appropriate control premium. The selection and weighting of the various fair value techniques may result in a higher or lower fair value. Judgment is applied in determining the weightings that are most representative of fair value.
Identifiable intangible assets relate primarily to core deposit premiums, resulting from the valuation of core deposit intangibles acquired in business combinations or in the purchase of branch offices, customer relationships, and customer contract premiums resulting from the acquisition of investment advisory businesses. These identifiable intangible assets are amortized using accelerated methods over periods not exceeding the estimated average remaining life of the existing customer deposits, customer relationships, or contracts acquired. Amortization periods range from 3 to 15 years. Amortization periods for intangible assets are monitored to determine if events and circumstances require such periods to be reduced.
Identifiable intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of the intangible assets is measured by a comparison of the carrying amount of the asset to future undiscounted cash flows expected to be generated by the asset. If such assets are considered impaired, the amount of impairment to be recognized is measured by the amount by which the carrying value of the assets exceeds the fair value of the assets based on the discounted expected future cash flows to be generated by the assets.

105


Other Real Estate
ORE consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. AIn accordance with the provisions of ASC 310-10-35 regarding subsequent measurement of loans for impairment and ASC 310-40-15 regarding accounting for troubled debt restructurings by a creditor, a loan is classified as an in-substance foreclosure when Synovus has taken possession of the collateral regardless of whether formal foreclosure proceedings have taken place.
At foreclosure, ORE is reportedrecorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, determined on the basis of current appraisals, which consideras well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. Management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuationthe latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management’smanagement's plans for disposition, which could result in an adjustment to lower the collateral value estimates indicated in the appraisals. At the time of foreclosure or initial possession of collateral, any excess of the loan balance over the fair value of the real estate held as collateral, less costs to sell, is recorded as a charge against the allowance for loan losses. Revenue and expenses from ORE operations as well as gains or losses on sales and any subsequent declines in the fair value are recorded as foreclosed real estate expense, net a component of non-interest expense on the consolidated statements of operations. Synovus requires that new appraisals be obtained on an annual basis for other real estate owned.disposition.
It is Synovus' objective is to dispose of ORE properties in a timely manner and to maximize net sale proceeds to the Company.proceeds. Synovus has a centralized managed assets division, with the specialized skill set to facilitate this objective. While there is not a defined timeline for their sale, these ORE properties are actively marketed through unaffiliated third parties, including real estate brokers and real estate auctioneers. Sales are made on an opportunistic basis, as acceptable buyers and terms are identified. In addition, Synovus may also sellsdecide to sell ORE properties in bulk asset sales to unaffiliated third parties.parties, in which case the typical period of marketing the property will likely not occur. In some cases, Synovus is approached by potential buyers of ORE properties or Synovus may contact independent third parties who we believe might have an interest in an ORE property.
Other Assets
Other assets include accrued interest receivable and other significant balances as described below.
Investments in Company-Owned Life Insurance Policies
Investments in company-owned life insurance policies on certain current and former officers of Synovus are recorded at the net realizable value of the policies as a component of other assets in the consolidated balance sheets. Net realizable value is the cash surrender value of the policies less any applicable surrender charges and any policy loans. Synovus has not borrowed against the cash surrender value of these policies. The appreciation in the cash surrender value of the policies is recognized as a component of other non-interest income in the consolidated statements of operations.

106


Private Equity Investments
Private equity investments are recorded at fair value on the consolidated balance sheets with realized and unrealized gains and losses included in increase/(decrease) increase in fair value of private equity investments, net, on the consolidated statements of operations in accordance with ASC 946, Financial Services — Investment Companies. ForServices-Investment Companies. The private equity investments in which Synovus uses informationholds a limited partner interest consist of funds that invest in privately held companies. For privately held companies in the fund, the general partner estimates the fair value of the company in accordance with GAAP as clarified by ASC 820, Fair Value Measurements and Disclosures. The estimated fair value of the company is the estimated fair value as an exit price the fund would receive if it were to sell the company in the marketplace. The fair value of the fund's underlying investments is estimated through the use of valuation models, such as option pricing or a discounted cash flow model. Valuation factors such as a company's operational performance against budget or milestones, last price paid by investors, with consideration given on whether financing is provided by insiders or unrelated new investors, public market comparables, liquidity of the fund managersmarket, industry and economic trends, and change of management or key personnel, are used in the initial determination of estimated fair value. Valuation factors, such as recent or proposed purchase or sale of debt or equity, pricing by other dealers in similar securities, size of position held, liquidity of the market, comparable market multiples, and changes in economic conditions affecting the issuer, are used in the final determination of estimated fair value.
Derivative Instruments
Synovus’ risk management policies emphasize the management of interest rate risk within acceptable guidelines. Synovus’ objective in maintaining these policies is to achieve consistent growthlimit volatility in net interest income while limiting volatility arising from changes in interest rates. Risks to be managed include both fair value and cash flow risks. Utilization of derivative financial instruments provides a valuable tool to assist in the management of these risks.
In accordance with ASC 815, Derivatives and Hedging, all derivative instruments are recorded on the consolidated balance sheets at their respective fair values, as components of other assets and other liabilities.
The accounting for changes in fair value (i.e., unrealized gains or losses) of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship and, if so, on the reason for holding it. If certain conditions are met, entities may elect to designate a derivative instrument as a hedge of exposures to changes in fair values, cash flows, or foreign currencies. If the hedged exposure is a fair value exposure, the unrealized gain or loss on the derivative instrument is recognized in earnings in the period of change, together with the offsetting unrealized loss or gain on the hedged item attributable to the risk being hedged as a component of other non-interest income on the consolidated statements of operations. If the hedged exposure is a cash flow exposure, the effective portion of the gain or loss on the hedged item is reported initially as a component of accumulated other comprehensive income (loss), net of the tax impact, and subsequently reclassified into earnings when the hedged

106


transaction affects earnings. Any amounts excluded from the assessment of hedge effectiveness, as well as the ineffective portion of the gain or loss on the derivative instrument, are reported in earnings immediately as a component of other non-interest income on the consolidated statements of operations. If the derivative instrument is not designated as a hedge, the gain or loss on the derivative instrument is recognized in earnings as a component of other non-interest income on the consolidated statements of operations in the period of change. At December 31, 20112012, Synovus does not have any derivative instruments which are measured for ineffectiveness using the short-cut method.
With the exception of certain commitments to fund and sell fixed-rate mortgage loans and derivatives utilized to meet the financing and interest rate risk management needs of its customers, all derivatives utilized by Synovus to manage its interest rate sensitivity are designated as either a hedge of a recognized fixed-rate asset or liability (fair value hedge), or a hedge of a forecasted transaction or of the variability of future cash flows of a floating rate asset or liability (cash flow hedge). Synovus does not speculate using derivative instruments.
Synovus utilizesmay utilize interest rate swap agreements to hedge the fair value risk of fixed-rate liabilities on the consolidated balance sheets, which consist primarily of deposit and long-term debt liabilities. Fair value risk is measured as the volatility in the value of these liabilities as interest rates change. Interest rate swaps entered into to manage this risk are designed to have the same notional value, as well as similar interest rates and interest calculation methods. These agreements entitle Synovus to receive fixed-rate interest payments and pay floating-rate interest payments based on the notional amount of the swap agreements. Swap agreements structured in this manner allow Synovus to effectively hedge the fair value risks of these fixed-rate liabilities. Ineffectiveness from fair value hedges is recognized in the consolidated statements of operations as other non-interest income. At December 31, 20112012, and 2011, there were no fair value hedges outstanding, and therefore, no cumulative ineffectiveness.
Synovus is potentially exposed to cash flow risk due to its holding of loans whose interest payments are based on floating rate indices.indexes. Synovus monitors changes in these exposures and their impact on its risk management activities and uses interest rate swap agreements to hedge the cash flow risk. These agreements entitle Synovus to receive fixed-rate interest payments and pay floating-rate interest payments. These agreements also allow Synovus to offset the variability of floating rate loan interest received with the variable interest payments paid on the interest rate swaps. The ineffectiveness from cash flow hedges is recognized in the consolidated statements of operations as other non-interest income. At December 31, 20112012, and 2011, there were no cash flow hedges outstanding, and therefore, no cumulative ineffectiveness.
In 2005, Synovus entered into certain forward starting swap contracts to hedge the cash flow risk of certain forecasted interest payments on a forecasted debt issuance. Upon the determination to issue debt, Synovus was potentially exposed to cash flow risk

107


due to changes in market interest rates prior to the placement of the debt. The forward starting swaps allowed Synovus to hedge this exposure. Upon placement of the debt, these swaps were cash settled concurrent with the pricing of the debt. The effective portion of the cash flow hedge included in accumulated other comprehensive income is being amortized over the life of the debt issue as an adjustment to interest expense.
Synovus also holds derivative instruments, which consist of commitmentsrate lock agreements related to fundexpected funding of fixed-rate mortgage loans to customers (interest rate lock commitments) and forward commitments to sell mortgage-backed securities and individual fixed-rate mortgage loans. Synovus’ objective in obtaining the forward commitments is to mitigate the interest rate risk associated with the interest rate lock commitments and the mortgage loans that are held for sale. Both the interest rate lock commitments and the forward commitments are reported at fair value, with adjustments recorded in current period earnings in mortgage banking income.
Synovus also enters into interest rate swap agreements to meet the financing and interest rate risk management needs of its customers. Upon entering into these derivative instruments to meet customer needs, Synovus enters into offsetting positions to minimize interest rate risk. These derivative financial instruments are reported at fair value with any unrealized gain or loss recorded in current period earnings in other non-interest income. These instruments, and their offsetting positions, are recorded in other assets and other liabilities on the consolidated balance sheets.
ByWhen using derivatives to hedge fair value and cash flow risks, Synovus exposes itself to potential credit risk from the counterparty to the hedging instrument. This credit risk is normally a small percentage of the notional amount and fluctuates as interest rates change. Synovus analyzes and approves credit risk for all potential derivative counterparties prior to execution of any derivative transaction. Synovus seeks to minimize credit risk by dealing with highly rated counterparties and by obtaining collateralization for exposures above certain predetermined limits. If significant counterparty risk is determined, Synovus adjusts the fair value of the derivative recorded asset balance to consider such risk.
Non-interest Income
Service Charges on Deposit Accounts
Service charges on deposit accounts consist of non-sufficient funds fees, account analysis fees, and other service charges on deposits which consist primarily of monthly account fees. Non-sufficient funds fees are recognized at the time when the account

107


overdraft occurs in accordance with regulatory guidelines. Account analysis fees consist of fees charged to certain commercial demand deposit accounts based upon account activity (and reduced by a credit which is based upon cash levels in the account). These fees, as well as monthly account fees, are recorded under the accrual method of accounting.
Fiduciary and Asset Management Fees
Fiduciary and asset management fees are generally determined based upon market values of assets under management as of a specified date during the period. These fees are recorded under the accrual method of accounting as the services are performed.
Brokerage and Investment Banking Revenue
Brokerage revenue consists primarily of commission income, which represents the spread between buy and sell transactions processed, and net fees charged to customers on a transaction basis for buy and sell transactions processed. Commission income is recorded on a trade-date basis. Brokerage revenue also includes portfolio management fees, which represent monthly fees charged on a contractual basis to customers for the management of their investment portfolios and are recorded under the accrual method of accounting.
Investment banking revenue represents fees for services arising from securities offerings or placements in which Synovus acts as an agent. It also includes fees earned from providing advisory services. Revenue is recognized at the time the underwriting is completed and the revenue is reasonably determinable.
Bankcard Fees
Bankcard fees consist primarily of interchange fees earned, net of fees paid, on debit card and credit card transactions. Net fees are recognized into income as they are collected.
Income Taxes
Synovus is a domestic corporation that files a consolidated federal income tax return with its wholly-owned subsidiaries and files state income tax returns on a consolidated and a separate entity basis with the various taxing jurisdictions based on its taxable presence. Synovus accounts for income taxes in accordance with ASC 740, Income Taxes.Taxes. The current income tax accrual or receivable is an estimate of the amounts owed to or refundeddue from taxing authorities in which Synovus conducts business. It also includes increases and decreases in the amount of taxes payable for uncertain tax positions reported in tax returns for the current and/or prior years.

108


Synovus uses the asset and liability method to account for future income taxes expected to be paid or received (i.e., deferred income taxes). Under this method, deferred income tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement (GAAP) carrying amounts of existing assets and liabilities and their respective tax bases, including operating losses and tax credit carry-forwards.carryforwards. The deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in income tax rates is recognized in income in the period that includes the enactment date.
ASC 740-30-25 provides accounting guidance for determining when a company is required to record a valuation allowance on its deferred tax assets. A valuation allowance is required for deferred tax assets if, based on available evidence, it is more likely than not that all or some portion of the asset maywill not be realized due to the inability to generate sufficient taxable income in the period and/or of the character necessary to utilize the benefit of the deferred tax asset.realized. In making this assessment, all sources of taxable income available to realize the deferred tax asset are considered including taxable income in prior carry-backcarryback years, future reversals of existing temporary differences, tax planning strategies, and future taxable income exclusive of reversing temporary differences and carry-forwards.carryforwards. The predictability that future taxable income, exclusive of reversing temporary differences, will occur is the most subjective of these four sources. The presence ofAdditionally, cumulative losses in recent years is considered significant negative evidence, making itthat may be difficult forto overcome, to support a company to rely onconclusion that future taxable income, exclusive of reversing temporary differences and carry-forwards, as a reliable source of taxable incomecarryforwards, is sufficient to realize a deferred tax asset. Judgment is a critical element in making this assessment. Changes in the valuation allowance that result from favorable changes in those circumstances involving the credit quality of loans that cause a change in judgment about the realization of deferred tax assets in future years are recorded through income tax expense.
Significant estimates used in accounting for income taxes relate to the valuation allowance for deferred tax assets, estimates of the realizability of income tax credits, utilization of net operating losses, the determination of taxable income, and the determination of temporary differences between book and tax bases, the valuation allowance for deferred tax assets, as well as estimates on the realizability of income tax credits and utilization of net operating losses.
Income tax expense or benefit for the year is allocated among continuing operations, discontinued operations, and other comprehensive income (loss), as applicable. The amount allocated to continuing operations is the income tax effect of the pretax income or loss from continuing operations that occurred during the year, plus or minus the income tax effect of (a) changes in circumstances that cause a change in judgment about the realization of deferred tax assets in future years, (b) changes in income

108


tax laws or rates, and (c) changes in income tax status, subject to certain exceptions.bases.
Synovus accrues tax liabilities for uncertain income tax positions based on current assumptions regarding the ultimateexpected outcome through an examination process by weighing the facts and circumstances available at the reporting date. If related tax benefits of a transaction are not more likely than not of being sustained upon examination, Synovus will accrue a tax liability or reduce a deferred tax asset for the expected taxestax impact associated with the transaction. Events and circumstances may alter the estimates and assumptions used in the analysis of its income tax positions and, accordingly, Synovus’Synovus' effective tax rate may fluctuate in the future. Synovus also recognizes accrued interest and penalties related to unrecognized income tax benefits as a component of income tax expense.
Share-based Compensation
Synovus has a long-term incentive plan under which the Compensation Committee of the Board of Directors has the authority to grant share-based awards to Synovus employees. Synovus’Synovus' share-based compensation costs associated with employee grants are recorded as a component of salaries and other personnel expense in the consolidated statements of operations. Share-based compensation costs associated with grants made to non-employee directors of Synovus are recorded as a component of other operating expenses. Share-based compensation expense for service-based awards is recognized net of estimated forfeitures for plan participants on a straight-line basis over the vesting period.
Fair Value Measurements and Disclosures
Fair value estimates are made at a specific point in time, based on relevant market information and other information about the financial instrument. These estimates do not reflect any premium or discount that could result from offering for sale, at one time, the entire holdings of a particular financial instrument. Because no market exists for a portion of the financial instruments, fair value estimates are also based on judgments regarding estimated cash flows, current economic conditions, risk characteristics of various financial instruments, and other factors. These estimates are subjective in nature and involve uncertainties and matters of significant judgment and, therefore, cannot be determined with precision. Changes in assumptions could significantly affect the estimates.
Management employs independent third-party pricing services to provide fair value estimates for Synovus' investment securities available for sale and trading account assets, and derivative financial instruments.assets. Fair values for fixed income investment securities and certain derivative financial instruments are typically the prices supplied by theeither a third-party pricing service or an unrelated counterparty, which utilize quoted market prices, broker/dealer quotations for identical or similar securities, and/or inputs that are observable in the market, either directly or indirectly, for substantially similar securities. Level 1 securities are typically exchange quoted prices. Level 2 and Level 3 securities are typically matrix priced by thea third-party pricing service to calculate the fair value. Such fair value measurements consider observable data, such as relevant broker/dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and the respective terms and conditions for debt instruments. Level 3 instruments' value is determined using pricing models, discounted cash flow models and similar techniques, and may also include the use of market prices of assets or liabilities that are not directly comparable to the subject asset or liability. These methods of valuation may result in a significant portion of the fair value being derived from unobservable assumptions that reflect Synovus' own estimates for assumptions that market participants would use in pricing the asset or liability.
Management uses various validation procedures to validate the prices received from pricing services and quotations received

109


from dealers are reasonable for each relevant financial instrument, including reference to relevant broker/dealer quotes or other market quotes and a review of valuations and trade activity of comparable securities. Consideration is given to the nature of the quotes (e.g., indicative or firm) and the relationship of recently evidenced market activity to the prices provided by the third-party pricing service. Further, management also employs the services of an additional independent pricing firm as a means to verify and confirm the fair values of our primary independent pricing firms.
Understanding the third-party pricing service's valuation methods, assumptions and inputs used by the firm is an important part of the process of determining that reasonable and reliable fair values are being obtained. Management evaluates quantitative and qualitative information provided by the third-party pricing services to assess whether they continue to exhibit the high level of expertise and internal controls that management relies upon.
Fair value estimates are based on existing financial instruments on the consolidated balance sheet, without attempting to estimate the value of anticipated future business and the value of assets and liabilities that are not considered financial instruments. Significant assets and liabilities that are not considered financial instruments include deferred income taxes, premises and equipment, equity method investments, goodwill and other intangible assets. In addition, the income tax ramifications related to the realization of the unrealized gains and losses on available for sale investment securities and cash flow hedges can have a significant effect on fair value estimates and have not been considered in any of the estimates.
Recently Adopted and Pending Accounting Standards Updates
Effective JulyJanuary 1, 2011,2012, Synovus adopted the provisions of the following ASUs:
ASU 2011-02, A Creditor’s Determination2011-05, Presentation of Whether a Restructuring is a Troubled Debt Restructuring. TheComprehensive Income. ASU provides additional guidance to assist creditors in determining whether a modification2011-05 was the result of a receivable meetsjoint project with the criteriaIASB and FASB, and amends the guidance in ASC 220, Comprehensive Income, by eliminating the option to be consideredpresent components of OCI in the statement of changes in shareholders' equity. Instead, the new guidance now requires entities to present all non-owner changes in shareholders' equity either as a TDR,single continuous statement of comprehensive income or as two separate but consecutive statements. Synovus elected the two separate statement approach. See the consolidated statements of comprehensive income (loss) for the disclosures required under the provisions of this ASU. In addition, certain provisions of ASU 2011-05 were temporarily amended by ASU 2011-12, Deferral of the Effective Date for Amendments to the Presentation of Items Out of Accumulated Other Comprehensive Income in Accounting Standards Update 2011-05. One of the provisions of ASU 2011-05 requires entities to present reclassification adjustments out of accumulated other comprehensive income by component in both for purposes of recognizing loan losses and additional disclosures regarding TDRs. A modification of a credit arrangement constitutes a TDR if it constitutes a concessionthe statement in which net income is presented and the debtorstatement in which other comprehensive income is experiencingpresented (for both interim and annual financial difficulties. The clarification for classification of loans as TDRs that was provided in ASU 2011-02, was applied to all debt restructurings occurring on or after January 1, 2011, and the measurement of impairment for those newly identified TDRs was

109


applied prospectively beginning on July 1, 2011. The related disclosures, which were previouslystatements). This requirement is indefinitely deferred by ASU 2011-01, were also included for the interim reporting period ending September 30, 2011,2011-12, and will be includedfurther deliberated by the FASB at a future date. During the deferral period, Synovus will comply with all existing requirements for subsequent reporting periods. As a resultreclassification adjustments in ASC 220, which states that "an entity may display reclassification adjustments on the face of the financial statement in which comprehensive income is reported, or it may disclose reclassification adjustments in the notes to the financial statements."
ASU 2011-04, Amendments to Achieve Common Fair Value Measurement and Disclosure in U.S. GAAP and IFRS. Most of the amendments of ASU 2011-04 are clarifications of the FASB's intent about the application of existing fair value measurement and disclosure requirements. Other amendments change a particular principle or requirement for measuring fair value or disclosing information about fair value measurements. The new fair value measurement disclosures include additional quantitative and qualitative disclosures for Level 3 measurements, including a sensitivity analysis of fair value changes in unobservable inputs, and categorization by fair value hierarchy level for items for which the fair value is only disclosed. The adoption of ASU 2011-02, Synovus’ levelthis guidance impacted Synovus' consolidated financial statement disclosures, but did not affect Synovus' financial position or results of TDRs increased by approximately $190 million at the dateoperations. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 16 - Fair Value Accounting" of adoption. The overall levelthis Report for further discussion of Synovus' use of the allowancevarious fair value methodologies and the types of assets and liabilities in which fair value accounting is applied and related required disclosures.
ASU 2011-03, Reconsideration of Effective Control for loan losses didRepurchase Agreements. This ASU focuses the transferor's assessment of effective control on its contractual rights and obligations by removing the requirements to assess its ability to exercise those rights or honor those obligations. Synovus does not materially changecurrently access wholesale funding markets through sales of securities with agreements to repurchase. Repurchase agreements are offered through a commercial banking sweep product as a resultshort-term investment opportunity for customers. Such arrangements are common in the banking industry and are accounted for as borrowings at Synovus. There was no impact to Synovus' consolidated financial statements upon adoption of the increase in TDRs.this standard.
In September 2011, the FASB issued ASU 2011-08, Testing Goodwill for Impairment (the revised standard). Under the new standard,provisions of this update to the accounting standards, an entity has the option to first assess qualitative factors to determine whether it is necessary to perform the current two-step goodwill impairment test. If an entity believes, as a result of its qualitative assessment, that it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount, the quantitative impairment test is required. Otherwise, no further testing is required. An entity can choose to perform the qualitative assessment on none, some or all of its reporting units. Moreover, an entity can bypass the qualitative assessment for any reporting unit in any period and proceed directly to step one of the impairment test, and then resume performing the qualitative assessment in any subsequent period. The revised standard is effective forSynovus completed its annual and interim goodwill impairment tests performedtesting effective June 30, 2012, as well as an interim testing effective December 31, 2012 for fiscal years beginning after December 15, 2011. However, an entity can choose to early adopt even if its annual test date is before the issuanceinvestment advisory

110


services unit. Synovus did not apply the final standard, provided thatqualitative assessment provisions of this ASU when performing the entity has not yet performed its 2011 annual impairment test or issued its financial statements. Synovus is currently evaluating the impact of adopting ASU 2011-03 on its current approach to evaluating goodwill impairment,analyses. See “Part II, Item 8. Financial Statements and atSupplementary Data - Note 8 - Goodwill” in this point, does not anticipate making significant changes to the current approach that has been applied on a historic basis when applying the new guidance.Report for further discussion regarding these analyses.
Recently Issued Accounting Standards Updates
In December 2011, the FASB issued ASU 2011-11, "BalanceBalance Sheet (Topic 210): Disclosures about Offsetting Assets and Liabilities." The This ASU requires additional disclosures about financial instruments and derivative instruments that are offset or subject to an enforceable master netting arrangement or similar agreement. TheThis ASU is effective for the interim reporting period ending March 31, 2013, with retrospective disclosure for all comparative periods presented. The Company is evaluatingAt this time, Synovus does not have significant financial instruments that will be subject to the impactnew requirements of ASU 2011-11; therefore, the ASU; however, itASU is not expected to materiallyhave a material impact the Company'sSynovus' financial position, results of operations, or EPS.cash flows.
In July 2012, the FASB issued ASU 2012-02, Goodwill and Other (Topic 350): Testing Indefinite-Lived Intangible Assets for Impairment. This ASU relates to testing intangibles other than goodwill for impairment. If certain conditions are met, the ASU provides for a qualitative impairment assessment instead of a quantitative assessment. For Synovus, the ASU primarily applies to core deposit intangibles, which have a net carrying value of only $3.9 million at December 31, 2012. The ASU is not expected to have an impact on Synovus' financial position, results of operations, or cash flows.
Reclassifications
Prior years' consolidated financial statements are reclassified whenever necessary to conform to the current year's presentation.
Subsequent Events
Synovus has evaluated for consideration, or disclosure, all transactions, events, and circumstances, if any, subsequent to the date of the consolidated balance sheet and through the date the accompanying audited consolidated financial statements were issued, and has reflected, or disclosed, those items within the consolidated financial statements and related footnotes as deemed appropriate, if any.appropriate.

Note 2 - Discontinued Operations
Merchant Services
During 2009,On March 31, 2010 Synovus committed to a plan to sellsold its merchant services business. The sale was completed on March 31, 2010. Accordingly, the revenues and expenses of the merchant services business for the year ended December 31, 2010 have been reported as discontinued operations for the years ended December 31, 2010 and 2009.operations. Income from discontinued operations for the year ended December 31, 2010 includes the gain on sale of this business. There were no significant assets, liabilities, revenues, expenses or cash flows associated with the merchant services business.
The following amounts have been segregated from continuing operations and included in income from discontinued operations, net of income taxes, in the consolidated statements of operations. There were no discontinued operations for the years ended December 31, 2012 and 2011.
   
(in thousands) 2010 2009
Merchant services revenues $73,926
 17,605
Merchant services expense 3,285
 9,878
Merchant services income, before income taxes 70,641
(1) 
7,727
Income tax expense 27,479
 3,137
Income from discontinued operations, net of income taxes $43,162
(1) 
4,590
     
(in thousands)2010
Merchant services revenues73,926
(1)
Merchant services expense3,285
Merchant services income, before income taxes70,641
(1)
Income tax expense27,479
Income from discontinued operations, net of income taxes43,162
(1)
(1) 
Includes a pre-tax gain of $69.5 million ($42.4 million net of tax) from the sale of the merchant services business in March 2010.
Cash flows from discontinued operations were limited to revenues and expenses of discontinued operations as components of income from discontinued operations, net of income taxes. The proceeds from sale of the merchant services business are included as a component of net cash provided by / (used in) inthe proceeds from the sale of the merchant services business within the investing activities section of the Consolidated Statement of

110


Cash Flows and the gain on sale isof merchant services business, included as a component of net cash provided by operating activities in the Consolidated Statement of Cash Flows for the year ended December 31, 2010.


111


Note 3 - Restructuring Charges
For the years ended December 31, 20112012, 20102011 and 20092010 total restructuring charges are as follows:

 Years Ended December 31, Years Ended December 31,
(in thousands) 2011 2010 2009 2012 2011 2010
Severance charges $17,570
 3,038
 5,461
 $3,826
 17,570
 3,038
Lease termination charges 3,147
 
 
 
 3,147
 
Asset impairment charges 5,714
 
 
 1,956
 6,643
 
Professional fees and other charges 4,234
 2,500
 534
Gain on sale of assets held for sale (622) (929) 
Professional fees and other charges, net 252
 4,234
 2,500
Total restructuring charges $30,665
 5,538
 5,995
 $5,412
 30,665
 5,538
            
In January 2011, Synovus announced efficiency and growth initiatives intended to streamline operations, boost productivity, reduce expenses, and increase revenue. During 2011, Synovus implemented most of the year endedcomponents of the initiatives, which resulted in restructuring charges of December 31, 2011$30.7 million. During 2012, Synovus recognized restructuring charges of $30.75.4 million associated with these ongoing efficiency initiatives. As part of these efficiency initiatives, during the year ended December 31, 2011Synovus closed 31 branches during 2011and10 branches during 2012. During 2012 and 2011, Synovus transferred premises and equipment with a carrying value of $3.8 million and $17.8 million, respectively, immediately preceding the transfer to other assets held for sale, a component of other assets on the consolidated balance sheet. During 2011, Synovus recognized impairment charges of $5.76.6 million upon transferrelated to these assets and net gains of $929 thousand on the sale of these assets. During 2012, Synovus recognized impairment charges of $2.0 million related to these assets to other assets held forand net gains of $622 thousand on the sale of these assets. During 2012and2011, Synovus received proceeds of $5.8 million and $5.1 million, respectively, from sales of these assets. The carrying value of the remaining held for sale assets was $7.03.6 million at December 31, 20112012.
During the yearsyear ended December 31, 2010 and 20092010, Synovus recognized approximately $5.5 million and $6.0 million, in restructuring charges respectively, related to other cost saving strategies.
The liability for restructuring activities was $1.5 million728 thousand at December 31, 20112012 which consists primarily of estimated severance payments and lease termination payments. Cash payments associated with this liability are expected to occur over the next six months.
Severance charges were recognized in accordance with the one-time employee termination benefit provisions of ASC 420-10-25 upon management’s commitment to a plan identifying the number of employees to be terminated, the terms of the benefit arrangement, and upon communication of this information to the employees to be terminated. While recognition of restructuring charges is triggered by communication of the plan and benefit information to affected employees, the timing of recognition depends on whether an employee is required to render further service in order to receive the termination benefits. For employees who are not required to render further service to receive termination benefits or who are not required to render service beyond a minimum retention period of 60 days, a liability is recognized on the date of communication to affected employees. For employees who are required to work beyond the minimum retention period to receive termination benefits, the fair value of termination benefits at the communication date is recognized ratably over the future service period.
In accordance with ASC 360-10-35, restructuring charges were recognized upon a significant adverse change in the extent or manner in which a long-lived asset is being used (removed from service), or upon management's commitment to a plan to sell an asset. Restructuring charges resulting from lease termination expenses were recognized in accordance with ASC 840-20 and ASC 840-30 upon notifying the lessor of Synovus’ intent to terminate a lease.


112


Note 4 - Trading Account Assets
The following table summarizes trading account assets at December 31, 20112012 and 20102011, which are reported at fair value.


111


 December 31, December 31,
(in thousands) 2011 2010 2012 2011
U.S. Treasury securities $
 1,393
Mortgage-backed securities issued by U.S. Government agencies 33
 
 $2,171
 33
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 4,040
 6,254
 4,875
 4,040
All other residential mortgage-backed securities 11,748
 13,768
 1,159
 11,748
State and municipal securities 10
 834
 451
 10
Other investments 1,035
 45
 2,446
 1,035
Total $16,866
 22,294
 $11,102
 16,866
        

Note 5 - Other Loans Held for Sale
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of the loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell. At the time of transfer, if the fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from sale of these loans, are recognized as (gains) losses on other loans held for sale, net as a component of non-interest expense on the consolidated statements of operations.
During the years ended December 31, 20112012, 20102011, and 2009,2010, Synovus transferred loans with a carrying value immediately preceding the transfer totaling $681.6999.6 million, $1.36 billion681.6 million, and $890.5 million1.36 billion, respectively, to other loans held for sale. Synovus recognized charge-offsCharge-offs recorded upon transfer onof these loans totalingto held for sale totaled $267.6 million, $194.9 million, $405.0 million, and $352.7405.0 million for the years ended December 31, 2012, 2011, and 2010, and 2009, respectively. Charge-offsThese charge-offs which resulted in a new cost basis (fair value less costs to sell) of $486.7731.9 million, $959.3486.7 million, and $537.8959.3 million, respectively, for the loans transferred during the years ended December 31, 2012, 2011, and 2010, and 2009; andrespectively, were based on the fair value, less estimated costs to sell, of the loans at the time of transfer.


113


Note 6 - Investment Securities Available for Sale
The amortized cost, gross unrealized gains and losses, and estimated fair values of investment securities available for sale at December 31, 20112012 and 20102011 are summarized below.


112


 December 31, 2011 December 31, 2012
(in thousands) 
Amortized Cost(1)
 Gross Unrealized Gains Gross Unrealized Losses  Fair Value 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses  Fair Value
U.S. Treasury securities $426
 
 
 426
 $356
 
 
 356
U.S. Government agency securities 37,489
 3,004
 
 40,493
 35,791
 2,255
 
 38,046
Securities issued by U.S. Government sponsored enterprises 667,707
 8,333
 (619) 675,421
 289,523
 3,787
 
 293,310
Mortgage-backed securities issued by U.S. Government agencies 266,682
 19,071
 
 285,753
 238,381
 7,220
 (8) 245,593
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,955,988
 46,275
 (257) 2,002,006
 1,832,076
 37,646
 (2,229) 1,867,493
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 651,379
 1,646
 (1,525) 651,500
 513,637
 2,534
 (1,682) 514,489
State and municipal securities 24,530
 808
 (20) 25,318
 15,218
 582
 (2) 15,798
Equity securities 4,147
 
 (388) 3,759
 3,648
 92
 
 3,740
Other investments 5,449
 
 
 5,449
 3,000
 
 (713) 2,287
Total $3,613,797
 79,137
 (2,809) 3,690,125
 $2,931,630
 54,116
 (4,634) 2,981,112
                
 December 31, 2010 December 31, 2011
(in thousands) 
Amortized Cost(1)
 Gross Unrealized Gains Gross Unrealized Losses Fair Value 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses Fair Value
U.S. Treasury securities $251,842
 5,830
 
 257,672
 $426
 
 
 426
U.S. Government agency securities 48,107
 3,685
 (1) 51,791
 37,489
 3,004
 
 40,493
Securities issued by U.S. Government sponsored enterprises 846,536
 18,845
 (3,061) 862,320
 667,707
 8,333
 (619) 675,421
Mortgage-backed securities issued by U.S. Government agencies 447,502
 12,706
 (370) 459,838
 266,682
 19,071
 
 285,753
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,569,955
 65,421
 (5,931) 1,629,445
 1,955,988
 46,275
 (257) 2,002,006
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 28,985
 1,011
 (2) 29,994
 651,379
 1,646
 (1,525) 651,500
State and municipal securities 49,385
 1,066
 (108) 50,343
 24,530
 808
 (20) 25,318
Equity securities 11,970
 836
 
 12,806
 4,147
 
 (388) 3,759
Other investments 84,909
 1,150
 
 86,059
 5,449
 
 
 5,449
Total $3,339,191
 110,550
 (9,473) 3,440,268
 $3,613,797
 79,137
 (2,809) 3,690,125
        
(1) 
Amortized cost is adjusted for other-than-temporary impairment charges in 20112012 and 20102011, which have been recognized in the consolidated statements of operations in the applicable period,year, and were considered inconsequential.
At December 31, 20112012 and 20102011, investment securities with a carrying value of $2.482.28 billion and $2.602.48 billion, respectively, were pledged to secure certain deposits, securities sold under repurchase agreements, and payment network arrangements, and FHLB advances as required by law and contractual agreements.
Synovus has reviewed investment securities that are in an unrealized loss position as of December 31, 20112012 and 20102011 for other-than-temporary impairment and does not consider any securities in an unrealized loss position to be other-than-temporarily impaired. Synovus does not intend to sell any of the investment securities prior to the recovery of the unrealized loss, which may not be until maturity, and it is not more likely than not that Synovus will be required to sell any of the securities in an unrealized loss position. The unrealized losses are related to increases in interest rates on comparable securities from the date of purchase. Synovus regularly evaluates its investment securities portfolio to ensure that there are no conditions that would indicate that unrealized losses represent other-than-temporary impairment. These factors include length of time that the security has been in a

114


loss position, the extent that the fair value has been below amortized cost, and the credit standing of the issuer. As of December 31, 2012 there are 9 securities in a loss position for less than twelve months and 6 securities in a loss position for more than 12 months.
Gross unrealized losses on investment securities and the fair value of the related securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at December 31, 20112012 are presented below.

113



 December 31, 2011 December 31, 2012
 Less than 12 Months 12 Months or Longer Total Fair Value Less than 12 Months 12 Months or Longer Total Fair Value
(in thousands) 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
U.S. Treasury securities $
 
 
 
 
 
 $
 
 
 
 
 
U.S. Government agency securities 
 
 
 
 
 
 
 
 
 
 
 
Securities issued by U.S. Government sponsored enterprises 349,370
 (619) 
 
 349,370
 (619) 
 
 
 
 
 
Mortgage-backed securities issued by U.S. Government agencies 
 
 
 
 
 
 3,314
 (8) 2
 
 3,316
 (8)
Mortgage-backed securities issued by U.S. Government sponsored enterprises 148,283
 (257) 
 
 148,283
 (257) 286,452
 (2,229) 
 
 286,452
 (2,229)
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 337,060
 (1,521) 297
 (4) 337,357
 (1,525) 42,036
 (325) 168,906
 (1,357) 210,942
 (1,682)
State and municipal securities 32
 (3) 883
 (17) 915
 (20) 
 
 35
 (2) 35
 (2)
Equity securities 2,367
 (388) 
 
 2,367
 (388) 
 
 
 
 
 
Other investments 
 
 
 
 
 
 2,287
 (713) 
 
 2,287
 (713)
Total $837,112
 (2,788) 1,180
 (21) 838,292
 (2,809) $334,089
 (3,275) 168,943
 (1,359) 503,032
 (4,634)
                        
 December 31, 2010 December 31, 2011
 Less than 12 Months 12 Months or Longer Total Fair Value Less than 12 Months 12 Months or Longer Total Fair Value
(in thousands) 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
U.S. Treasury securities $
 
 
 
 
 
 $
 
 
 
 
 
U.S. Government agency securities 191
 (1) 
 
 191
 (1) 
 
 
 
 
 
Securities issued by U.S. Government sponsored enterprises 181,430
 (3,061) 
 
 181,430
 (3,061) 349,370
 (619) 
 
 349,370
 (619)
Mortgage-backed securities issued by U.S. Government agencies 70,577
 (370) 
 
 70,577
 (370) 
 
 
 
 
 
Mortgage-backed securities issued by U.S. Government sponsored enterprises 491,838
 (5,931) 
 
 491,838
 (5,931) 148,283
 (257) 
 
 148,283
 (257)
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 1,007
 (2) 
 
 1,007
 (2) 337,060
 (1,521) 297
 (4) 337,357
 (1,525)
State and municipal securities. 4,643
 (70) 1,506
 (38) 6,149
 (108) 32
 (3) 883
 (17) 915
 (20)
Equity securities 
 
 
 
 
 
 2,367
 (388) 
 
 2,367
 (388)
Other investments 
 
 
 
 
 
 
 
 
 
 
 
Total $749,686
 (9,435) 1,506
 (38) 751,192
 (9,473) $837,112
 (2,788) 1,180
 (21) 838,292
 (2,809)
                        
The amortized cost and fair value by contractual maturity of investment securities available for sale at December 31, 20112012 are shown below. The expected life of mortgage-backed securities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties. For purposes of the maturity table, mortgage-backed securities, which are not due at a single maturity date, have been classified based on the final contractual maturitypayment date.





114115



 Distribution of Maturities at December 31, 2011 Distribution of Maturities at December 31, 2012
(in thousands) 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Amortized Cost                        
U.S. Treasury securities $426
 
 
 
 
 426
 $356
 
 
 
 
 356
U.S. Government agency securities 
 451
 30,024
 7,014
 
 37,489
 
 1,265
 32,498
 2,028
 
 35,791
Securities issued by U.S. Government sponsored enterprises 16,979
 650,728
 
 
 
 667,707
 4,499
 285,024
 
 
 
 289,523
Mortgage-backed securities issued by U.S. Government agencies 
 293
 223
 266,166
 
 266,682
 3
 271
 1
 238,106
 
 238,381
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,053
 22,220
 635,109
 1,297,606
 
 1,955,988
 2,077
 9,922
 1,432,263
 387,814
 
 1,832,076
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 161
 651,218
 
 651,379
 
 
 532
 513,105
 
 513,637
State and municipal securities 3,548
 11,505
 5,072
 4,405
 
 24,530
 3,273
 6,436
 1,965
 3,544
 
 15,218
Equity securities 
 
 
 
 3,648
 3,648
Other investments 999
 450
 
 4,000
 
 5,449
 
 
 
 3,000
 
 3,000
Securities with no stated maturity
(equity securities)
 
 
 
 
 4,147
 4,147
Total $23,005
 685,647
 670,589
 2,230,409
 4,147
 3,613,797
 $10,208
 302,918
 1,467,259
 1,147,597
 3,648
 2,931,630
Fair Value                        
U.S. Treasury securities $426 
 
 
 
 426
 $356
 
 
 
 
 356
U.S. Government agency securities 
 451
 32,139
 7,903
 
 40,493
 
 1,433
 34,185
 2,428
 
 38,046
Securities issued by U.S. Government sponsored enterprises 17,345
 658,076
 
 
 
 675,421
 4,582
 288,728
 
 
 
 293,310
Mortgage-backed securities issued by U.S. Government agencies 
 310
 238
 285,205
 
 285,753
 3
 286
 1
 245,303
 
 245,593
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,095
 23,176
 637,384
 1,340,351
 
 2,002,006
 2,158
 10,532
 1,443,976
 410,827
 
 1,867,493
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 164
 651,336
 
 651,500
 
 
 541
 513,948
 
 514,489
State and municipal securities 3,567
 11,883
 5,220
 4,648
 
 25,318
 3,308
 6,661
 2,051
 3,778
 
 15,798
Equity securities 
 
 
 
 3,740
 3,740
Other investments 999
 450
 
 4,000
 
 5,449
 
 
 
 2,287
 
 2,287
Securities with no stated maturity
(equity securities)
 
 
 
 
 3,759
 3,759
Total $23,432
 694,346
 675,145
 2,293,443
 3,759
 3,690,125
 $10,407
 307,640
 1,480,754
 1,178,571
 3,740
 2,981,112
                        
Proceeds from sales, gross gains, and gross losses on sales of securities available for sale at December 31, 20112012, 20102011 and 20092010 are presented below. Other-than-temporary impairment charges of $1.60.5 million, $2.21.6 million, and $925 thousand2.2 million respectively, are included in gross realized losses for the years ended December 31, 20112012, 20102011 and 20092010

. The specific identification method is used to reclassify gains and losses out of other comprehensive income at the time of sale.
(in thousands) 2011 2010 2009 2012 2011 2010
Proceeds $2,002,922
 20,704
 260,041
Proceeds from sales of investment securities available for sale $1,139,558
 2,002,922
 20,704
Gross realized gains 76,654
 927
 14,992
 39,592
 76,654
 927
Gross realized losses (1,647) (2,198) (925) (450) (1,647) (2,198)
Investment securities gains (losses), net $75,007
 (1,271) 14,067
 $39,142
 75,007
 (1,271)
            


116


Note 7 – Loans and Allowance for Loan Losses
Loans outstanding, by classification, at December 31, 2012 and 2011are summarized below.


115


 December 31, December 31,
(in thousands) 2011 2010 2012 2011
Investment properties $4,557,313
 5,059,102
 $4,376,118
 4,557,313
1-4 family properties 1,618,484
 2,102,787
 1,279,105
 1,618,484
Land acquisition 1,094,821
 1,218,691
 794,229
 1,094,821
Total commercial real estate 7,270,618
 8,380,580
 6,449,452
 7,270,618
Commercial and industrial 8,941,274
 9,264,811
 9,101,514
 8,941,274
Home equity lines 1,619,585
 1,648,039
 1,542,397
 1,619,585
Consumer mortgages 1,411,749
 1,475,261
 1,394,248
 1,411,749
Credit cards 273,098
 284,970
 263,561
 273,098
Small business 516,349
 300,332
Other retail loans 575,475
 542,538
 294,542
 275,143
Total retail 3,879,907
 3,950,808
 4,011,097
 3,879,907
Total loans 20,091,799
 21,596,199
 19,562,063
 20,091,799
Deferred fees and costs, net (11,986) (10,436) (20,373) (11,986)
Total loans, net of deferred fees and costs $20,079,813
 21,585,763
 $19,541,690
 20,079,813
        
Total commercial real estate loans represent 36.2%33.0% and 38.8%36.2% of the total loan portfolio at December 31, 20112012 and 20102011, respectively. Due to continued instability in real estate values, the loans in the commercial real estate portfolio may have a greater risk of non-collection than other loans.
A substantial portion of the loan portfolio is secured by real estate in markets located throughout Georgia, Alabama, Tennessee, South Carolina, and Florida. Accordingly, the ultimate collectability of a substantial portion of the loan portfolio is susceptible to changes in market conditions in these areas.

117


The following is a summary of current, accruing past due, and non-accrual loans by portfolio class as of December 31, 20112012 and 20102011.


116


Current, Accruing Past Due, and Non-accrual Loans
 December 31, 2011 December 31, 2012
( in thousands) Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Nonaccrual  Total Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total
Investment properties $4,450,627
 10,866
 54
 10,920
 95,766
 4,557,313
 $4,278,016
 5,436
 798
 6,234
 91,868
 4,376,118
1-4 family properties 1,396,778
 23,480
 642
 24,122
 197,584
 1,618,484
 1,193,433
 13,053
 41
 13,094
 72,578
 1,279,105
Land acquisition 855,021
 5,299
 350
 5,649
 234,151
 1,094,821
 599,034
 3,422
 298
 3,720
 191,475
 794,229
Total commercial real estate 6,702,426
 39,645
 1,046
 40,691
 527,501
 7,270,618
 6,070,483
 21,911
 1,137
 23,048
 355,921
 6,449,452
Commercial and industrial 8,618,813
 49,826
 5,035
 54,861
 267,600
 8,941,274
 8,944,121
 33,526
 906
 34,432
 122,961
 9,101,514
Home equity lines 1,581,469
 12,893
 664
 13,557
 24,559
 1,619,585
 1,515,396
 9,555
 705
 10,260
 16,741
 1,542,397
Consumer mortgages 1,326,411
 23,213
 5,130
 28,343
 56,995
 1,411,749
 1,332,369
 21,961
 1,288
 23,249
 38,630
 1,394,248
Credit cards 267,511
 3,113
 2,474
 5,587
 
 273,098
 258,698
 2,450
 2,413
 4,863
 
 263,561
Small business 505,526
 4,935
 338
 5,273
 5,550
 516,349
Other retail loans 562,706
 6,232
 171
 6,403
 6,366
 575,475
 287,312
 3,676
 24
 3,700
 3,530
 294,542
Total retail 3,738,097
 45,451
 8,439
 53,890
 87,920
 3,879,907
 3,899,301
 42,577
 4,768
 47,345
 64,451
 4,011,097
Total loans $19,059,336
 134,922
 14,520
 149,442
 883,021
 20,091,799
 $18,913,905
 98,014
 6,811
 104,825
 543,333
 19,562,063
                        
 December 31, 2010 December 31, 2011
( in thousands) Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Nonaccrual  Total Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total
Investment properties $4,927,147
 21,134
 1,398
 22,532
 109,423
 5,059,102
 4,450,627
 10,866
 54
 10,920
 95,766
 4,557,313
1-4 family properties 1,773,062
 29,749
 2,397
 32,146
 297,579
 2,102,787
 1,396,778
 23,480
 642
 24,122
 197,584
 1,618,484
Land acquisition 998,658
 12,656
 2,853
 15,509
 204,524
 1,218,691
 855,021
 5,299
 350
 5,649
 234,151
 1,094,821
Total commercial real estate 7,698,867
 63,539
 6,648
 70,187
 611,526
 8,380,580
 6,702,426
 39,645
 1,046
 40,691
 527,501
 7,270,618
Commercial and industrial 8,998,715
 50,248
 4,230
 54,478
 211,618
 9,264,811
 8,618,813
 49,826
 5,035
 54,861
 267,600
 8,941,274
Home equity lines 1,616,006
 14,132
 153
 14,285
 17,748
 1,648,039
 1,581,469
 12,893
 664
 13,557
 24,559
 1,619,585
Consumer mortgages 1,405,781
 22,979
 1,153
 24,132
 45,348
 1,475,261
 1,326,411
 23,213
 5,130
 28,343
 56,995
 1,411,749
Credit cards 277,442
 3,715
 3,813
 7,528
 
 284,970
 267,511
 3,113
 2,474
 5,587
 
 273,098
Small business 293,169
 3,255
 146
 3,401
 3,762
 300,332
Other retail loans 531,010
 5,921
 225
 6,146
 5,382
 542,538
 269,537
 2,977
 25
 3,002
 2,604
 275,143
Total retail 3,830,239
 46,747
 5,344
 52,091
 68,478
 3,950,808
 3,738,097
 45,451
 8,439
 53,890
 87,920
 3,879,907
Total loans $20,527,821
 160,534
 16,222
 176,756
 891,622
 21,596,199
 19,059,336
 134,922
 14,520
 149,442
 883,021
 20,091,799
                        
NonaccrualNon-accrual loans as of December 31, 20112012 and 20102011 were $883.0543.3 million and $891.6883.0 million, respectively. Interest income on nonaccrualnon-accrual loans outstanding at December 31, 20112012 and 20102011 that would have been recorded if the loans had been current and performed in accordance with their original terms was $71.330.2 million and $87.171.3 million, respectively. Interest income recorded on these loans for the years ended December 31, 20112012 and 20102011 was approximately $197.7 million and approximately $3219.3 million, respectively.
The credit quality of the loan portfolio is summarized no less frequently than quarterly using the standard asset classification system utilized by the federal banking agencies. These classifications are divided into three groups – Not Classified (Pass), Special Mention, and Classified or Adverse rating (Substandard, Doubtful, and Loss) and are defined as follows:
Pass - loans which are well protected by the current net worth and paying capacity of the obligor (or guarantors, if any) or by the fair value, less cost to acquire and sell, of any underlying collateral in a timely manner.
Special Mention - loans which have potential weaknesses that deserve management's close attention. These loans are not adversely classified and do not expose an institution to sufficient risk to warrant an adverse classification.
Substandard - loans which are inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. Loans with this classification are characterized by the distinct possibility that the institution will sustain some loss if the deficiencies are not corrected.

118


Doubtful - loans which have all the weaknesses inherent in loans classified as substandard with the added characteristic that the weaknesses make collection or liquidation in full highly questionable and improbable on the basis of currently known facts,

117


conditions, and values.
Loss - loans which are considered by management to be uncollectible and of such little value that its continuance on the institution's books as an asset, without establishment of a specific valuation allowance or charge-off is not warranted.
In the following tables, retail loans are classified as pass except when a retail loan reaches 90 days past due, it is downgraded to substandard, and upon reaching 120 days past due, it is downgraded to loss and charged off, in accordance with the FFIEC Uniform Retail Credit Classification and Account Management Policy.

Loan Portfolio Credit Exposure by Risk Grade
 December 31, 2011 December 31, 2012
(in thousands) Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 
Loss(2)
 Total Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total
Investment properties $3,443,363
 778,009
 328,402
 7,539
 
 4,557,313
 $3,659,102
 463,532
 253,484
 
 
 4,376,118
1-4 family properties 977,083
 269,152
 361,210
 11,039
 
 1,618,484
 903,213
 197,148
 176,672
 1,953
 119
(2) (3) 
1,279,105
Land acquisition 500,359
 132,799
 456,010
 5,653
 
 1,094,821
 416,822
 143,685
 227,761
 5,961
 
 794,229
Total commercial real
estate
 4,920,805
 1,179,960
 1,145,622
 24,231
 
 7,270,618
 4,979,137
 804,365
 657,917
 7,914
 119
(2) (3) 
6,449,452
Commercial and
industrial
 7,265,761
 909,255
 754,934
 11,324
 
 8,941,274
 8,069,049
 572,591
 447,955
 11,819
 100
(2) (3) 
9,101,514
Home equity lines 1,578,938
 
 39,811
 
 836
(3) 
1,619,585
 1,511,729
 
 29,094
 
 1,574
(2) (4) 
1,542,397
Consumer mortgages 1,344,648
 
 66,478
 
 623
(3) 
1,411,749
 1,355,644
 
 38,023
 
 581
(2) (4) 
1,394,248
Credit cards 270,624
 
 948
 
 1,526
 273,098
 260,194
 
 1,776
 
 1,591
(4) 
263,561
Small business 504,491
 
 10,563
 
 1,295
(2) (4) 
516,349
Other retail loans 562,623
 
 12,349
 
 503
(3) 
575,475
 288,944
 
 5,379
 
 219
(2) (4) 
294,542
Total retail 3,756,833
 
 119,586
 
 3,488
 3,879,907
 3,921,002
 
 84,835
 
 5,260
 4,011,097
Total loans $15,943,399
 2,089,215
 2,020,142
 35,555
 3,488
 20,091,799
 $16,969,188
 1,376,956
 1,190,707
 19,733
 5,479
 19,562,063
                      
 December 31, 2010 December 31, 2011
(in thousands) Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 
Loss(2)
 Total Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total
Investment properties $3,650,849
 886,286
 507,912
 14,055
 
 5,059,102
 3,443,363
 778,009
 328,402
 7,539
 
 4,557,313
1-4 family properties 1,132,634
 383,287
 573,364
 13,502
 
 2,102,787
 977,083
 269,152
 361,210
 11,039
 
 1,618,484
Land acquisition 512,531
 158,107
 545,167
 2,886
 
 1,218,691
 500,359
 132,799
 456,010
 5,653
 
 1,094,821
Total commercial real
estate
 5,296,014
 1,427,680
 1,626,443
 30,443
 
 8,380,580
 4,920,805
 1,179,960
 1,145,622
 24,231
 
 7,270,618
Commercial and
industrial
 7,323,034
 1,075,590
 843,982
 22,196
 9
(4 
) 
9,264,811
 7,265,761
 909,255
 754,934
 11,324
 
 8,941,274
Home equity lines 1,610,527
 
 36,987
 
 525
(3 
) 
1,648,039
 1,578,938
 
 39,811
 
 836
(2)(4) 
1,619,585
Consumer mortgages 1,419,485
 
 55,479
 
 297
(3 
) 
1,475,261
 1,344,648
 
 66,478
 
 623
(2)(4) 
1,411,749
Credit cards 281,157
 
 1,379
 
 2,434
 284,970
 270,624
 
 948
 
 1,526
(4) 
273,098
Small business 294,048
 
 5,978
 
 306
(2)(4) 
300,332
Other retail loans 530,675
 
 11,173
 
 690
(3 
) 
542,538
 268,575
 
 6,371
 
 197
(2)(4) 
275,143
Total retail 3,841,844
 
 105,018
 
 3,946
 3,950,808
 3,756,833
 
 119,586
 
 3,488
 3,879,907
Total loans $16,460,892
 2,503,270
 2,575,443
 52,639
 3,955
 21,596,199
 15,943,399
 2,089,215
 2,020,142
 35,555
 3,488
 20,091,799
                      
(1) 
Includes $844.0518.1 million and $835.0844.0 million of nonaccrualnon-accrual substandard loans at December 31, 2012 and December 31, 2011 and December 31, 2010,, respectively.
(2) The loans within these risk grades are on nonaccrualnon-accrual status.
(3)Amount was fully reserved at December 31, 2012 and was charged-off during the first quarter of 2013.
(4) Represent amounts that were 120 days past due. Per regulatory guidance, theseThese credits are downgraded to the loss category with an allowance for loan losses equal to the full loan amount and are charged off in the subsequent quarter.
(4)
Amount was fully reserved at December 31, 2010 and was charged-off during the first quarter of 2011.





118119



Activity in the allowance for loan losses is summarized below.

  Years Ended December 31,
(in thousands) 2011 2010 2009
Balance at beginning of year $703,547
 943,725
 598,301
Provision for loan losses 418,795
 1,131,274
 1,805,599
Recoveries of loans previously charged off 53,866
 46,471
 32,431
Loans charged off (639,714) (1,417,923) (1,492,606)
Balance at end of year $536,494
 703,547
 943,725
       
The following table details the change in the allowance for loan losses by loan segment for the years ended December 31, 20112012 and 20102011.

Allowance for Loan Losses and Recorded Investment in Loans

Allowance for Loan Losses and Recorded Investment in Loans

 Allowance for Loan Losses and Recorded Investment in Loans 
 As Of and For The Year Ended December 31, 2011  As Of and For The Year Ended December 31, 2012 
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total  Commercial Real Estate Commercial & Industrial Retail Unallocated Total 
Allowance for loan losses                      
Beginning balance $353,923
 222,058
 43,478
 84,088
 703,547
  $249,094
 184,888
 54,514
 47,998
 536,494
 
Charge-offs (384,297) (176,134) (79,283) 
 (639,714)  (316,699) (181,099) (58,977) 
 (556,775) 
Recoveries 25,604
 19,204
 9,058
 
 53,866
  36,576
 27,395
 9,346
 
 73,317
 
Provision for loan losses 253,864
 119,760
 81,261
 (36,090) 418,795
  198,955
 95,663
 45,749
 (19,998) 320,369
 
Ending balance $249,094
 184,888
 54,514
 47,998
 536,494
  167,926
 126,847
 50,632
 28,000
 373,405
 
Ending balance: individually
evaluated for impairment
 $64,447
 42,596
 2,441
 
 109,484
  58,948
 24,494
 1,333
 
 84,775
 
Loans                      
Ending balance: total loans $7,270,618
 8,941,274
 3,879,907
 
 20,091,799
  6,449,452
 9,101,514
 4,011,097
 
 19,562,063
 
Ending balance: individually
evaluated for impairment
 $870,157
 384,299
 53,116
 
 1,307,572
  $685,078
 310,543
 66,899
 
 1,062,520
 
                      
 As Of and For The Year Ended December 31, 2010  As Of and For The Year Ended December 31, 2011 
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total  Commercial Real Estate Commercial & Industrial Retail Unallocated Total 
Allowance for loan losses                      
Beginning balance $596,458
 209,033
 57,312
 80,922
 943,725
  353,923
 222,058
 43,478
 84,088
 703,547
 
Charge-offs (1,013,526) (287,261) (117,136) 
 (1,417,923)  (384,297) (176,134) (79,283) 
 (639,714) 
Recoveries 22,068
 15,812
 8,591
 
 46,471
  25,604
 19,204
 9,058
 
 53,866
 
Provision for loan losses 748,923
 284,474
 94,711
 3,166
 1,131,274
  253,864
 119,760
 81,261
 (36,090) 418,795
 
Ending balance $353,923
 222,058
 43,478
 84,088
 703,547
  249,094
 184,888
 54,514
 47,998
 536,494
 
Ending balance: individually
evaluated for impairment
 $53,966
 30,222
 1,051
 
 85,239
  64,447
 42,596
 2,441
 
 109,484
 
Loans                      
Ending balance: total loans $8,380,580
 9,264,811
 3,950,808
 
 21,596,199
  7,270,618
 8,941,274
 3,879,907
 
 20,091,799
 
Ending balance: individually
evaluated for impairment
 $809,577
 275,055
 15,882
 
 1,100,514
  870,157
 384,299
 53,116
 
 1,307,572
 
                      
 As Of and For The Year Ended December 31, 2010 
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total 
Allowance for loan losses           
Beginning balance 596,458
 209,033
 57,312
 80,922
 943,725
 
Charge-offs (1,013,526) (287,261) (117,136) 
 (1,417,923) 
Recoveries 22,068
 15,812
 8,591
 
 46,471
 
Provision for loan losses 748,923
 284,474
 94,711
 3,166
 1,131,274
 
Ending balance 353,923
 222,058
 43,478
 84,088
 703,547
 
Ending balance: individually evaluated for impairment 53,966
 30,222
 1,051
 
 85,239
 
Loans           
Ending balance: total loans 8,380,580
 9,264,811
 3,950,808
 
 21,596,199
 
Ending balance: individually evaluated for impairment 809,577
 275,055
 15,882
 
 1,100,514
 
           


119120



Below is a detailed summary of impaired loans (including accruing TDRs) by class as of December 31, 20112012 and 20102011.

Impaired Loans (including accruing TDRs)Impaired Loans (including accruing TDRs)       December 31, 2012
 December 31, 2011
(in thousands) Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized
With no related allowance
recorded
                    
Investment properties $59,930
 96,238
 
 67,324
 
 $10,939
 14,130
 
 42,947
 
1-4 family properties 118,756
 274,959
 
 158,763
 
 40,793
 117,869
 
 97,434
 
Land acquisition 196,823
 295,562
 
 174,590
 
 59,697
 125,023
 
 158,015
 
Total commercial real estate 375,509
 666,759
 
 400,677
 
 111,429
 257,022
 
 298,396
 
Commercial and industrial 65,357
 117,468
 
 74,995
 
 31,181
 51,433
 
 68,710
 
Home equity lines 3,948
 5,394
 
 4,450
 
 51
 51
 
 2,811
 
Consumer mortgages 4,970
 6,293
 
 3,907
 
 1,247
 2,263
 
 3,706
 
Credit cards 
 
 
 
 
 
 
 
 
 
Small business 
 
 
 
 
Other retail loans 736
 738
 
 68
 
 7
 15
 
 127
 
Total retail 9,654
 12,425
 
 8,425
 
 1,305
 2,329
 
 6,644
 
Total $450,520
 796,652
 
 484,097
 
 143,915
 310,784
 
 373,750
 
With allowance recorded                    
Investment properties $227,045
 227,510
 23,384
 232,717
 6,773
 253,851
 254,339
 20,209
 230,848
 6,144
1-4 family properties 164,756
 168,315
 23,499
 121,107
 2,859
 114,207
 117,505
 11,414
 141,529
 4,347
Land acquisition 102,847
 118,868
 17,564
 97,054
 2,136
 205,591
 205,601
 27,325
 97,173
 2,018
Total commercial real estate 494,648
 514,693
 64,447
 450,878
 11,768
 573,649
 577,445
 58,948
 469,550
 12,509
Commercial and industrial 318,942
 324,623
 42,596
 244,801
 5,888
 279,362
 289,578
 24,494
 299,865
 8,576
Home equity lines 6,995
 6,995
 93
 2,112
 17
 8,696
 8,696
 195
 7,071
 237
Consumer mortgages 34,766
 32,455
 2,306
 20,331
 660
 48,992
 48,992
 880
 38,204
 1,300
Credit card 
 
 
 
 
 
 
 
 
 
Small business 3,333
 3,333
 184
 1,950
 76
Other retail loans 1,701
 1,701
 42
 6,399
 31
 4,573
 4,573
 74
 3,251
 167
Total retail 43,462
 41,151
 2,441
 28,842
 708
 65,594
 65,594
 1,333
 50,476
 1,780
Total $857,052
 880,467
 109,484
 724,521
 18,364
 918,605
 932,617
 84,775
 819,891
 22,865
Total                    
Investment properties $286,975
 323,748
 23,384
 300,041
 6,773
 264,790
 268,469

20,209

273,795

6,144
1-4 family properties 283,512
 443,274
 23,499
 279,870
 2,859
 155,000
 235,374

11,414

238,963

4,347
Land acquisition 299,670
 414,430
 17,564
 271,644
 2,136
 265,288
 330,624

27,325

255,188

2,018
Total commercial real estate 870,157
 1,181,452
 64,447
 851,555
 11,768
 685,078
 834,467

58,948

767,946

12,509
Commercial and industrial 384,299
 442,091
 42,596
 319,796
 5,888
 310,543
 341,011

24,494

368,575

8,576
Home equity lines 10,943
 12,389
 93
 6,562
 17
 8,747
 8,747

195

9,882

237
Consumer mortgages 39,736
 38,748
 2,306
 24,238
 660
 50,239
 51,255

880

41,910

1,300
Credit cards 
 
 
 
 
 
 






Small business 3,333
 3,333

184

1,950

76
Other retail loans 2,437
 2,439
 42
 6,467
 31
 4,580
 4,588

74

3,378

167
Total retail 53,116
 53,576
 2,441
 37,267
 708
 66,899
 67,923

1,333

57,120

1,780
Total impaired loans $1,307,572
 1,677,119
 109,484
 1,208,618
 18,364
 $1,062,520
 1,243,401

84,775

1,193,641

22,865
             








120121


 December 31, 2010December 31, 2011
(in thousands) Recorded Investment Unpaid Principal Balance Related AllowanceRecorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized
With no related allowance recorded               
Investment properties $72,978
 124,689
 
$59,930
 96,238
 
 67,324
 
1-4 family properties 204,548
 452,338
 
118,756
 274,959
 
 158,763
 
Land acquisition 160,842
 273,135
 
196,823
 295,562
 
 174,590
 
Total commercial real estate 438,368
 850,162
 
375,509
 666,759
 
 400,677
 
Commercial and industrial 78,761
 125,600
 
65,357
 117,468
 
 74,995
 
Home equity lines 3,775
 5,572
 
3,948
 5,394
 
 4,450
 
Consumer mortgages 5,424
 7,588
 
4,970
 6,293
 
 3,907
 
Credit cards 
 
 

 
 
 
 
Small business
 
 
 
 
Other retail loans 9
 10
 
736
 738
 
 68
 
Total retail 9,208
 13,170
 
9,654
 12,425
 
 8,425
 
Total $526,337
 988,932
 
450,520
 796,652
 
 484,097
 
With allowance recorded               
Investment properties $197,118
 197,443
 17,538
227,045
 227,510
 23,384
 232,717
 6,773
1-4 family properties 85,460
 89,705
 22,317
164,756
 168,315
 23,499
 121,107
 2,859
Land acquisition 88,631
 91,772
 14,111
102,847
 118,868
 17,564
 97,054
 2,136
Total commercial real estate 371,209
 378,920
 53,966
494,648
 514,693
 64,447
 450,878
 11,768
Commercial and industrial 196,294
 199,337
 30,222
318,942
 324,623
 42,596
 244,801
 5,888
Home equity lines 3,199
 3,200
 247
6,995
 6,995
 93
 2,112
 17
Consumer mortgages 3,396
 3,396
 799
34,766
 32,455
 2,306
 20,331
 660
Credit cards 
 
 

 
 
 
 
Small business156
 156
 4
 132
 4
Other retail loans 79
 79
 5
1,545
 1,545
 38
 6,267
 27
Total retail 6,674
 6,675
 1,051
43,462
 41,151
 2,441
 28,842
 708
Total $574,177
 584,932
 85,239
857,052
 880,467
 109,484
 724,521
 18,364
Total               
Investment properties $270,096
 322,132
 17,538
286,975
 323,748
 23,384
 300,041
 6,773
1-4 family properties 290,008
 542,043
 22,317
283,512
 443,274
 23,499
 279,870
 2,859
Land acquisition 249,473
 364,907
 14,111
299,670
 414,430
 17,564
 271,644
 2,136
Total commercial real estate 809,577
 1,229,082
 53,966
870,157
 1,181,452
 64,447
 851,555
 11,768
Commercial and industrial 275,055
 324,937
 30,222
384,299
 442,091
 42,596
 319,796
 5,888
Home equity lines 6,974
 8,772
 247
10,943
 12,389
 93
 6,562
 17
Consumer mortgages 8,820
 10,984
 799
39,736
 38,748
 2,306
 24,238
 660
Credit cards 
 
 

 
 
 
 
Small business156
 156
 4
 132
 4
Other retail loans 88
 89
 5
2,281
 2,283
 38
 6,335
 27
Total retail 15,882
 19,845
 1,051
53,116
 53,576
 2,441
 37,267
 704
Total impaired loans $1,100,514
 1,573,864
 85,239
$1,307,572
 1,677,119
 109,484
 1,208,618
 18,364
               
The average recorded investment in impaired loans was approximately $1.21 billion, $999.2 million, and $1.37 billion for the yearsyear ended December 31, 2011, 2010, and 2009, respectively.. Excluding accruing TDRs, there was no interest income recognized for the investment in impaired loans for the years ended December 31, 20112012, 20102011, and 20092010. Interest income recognized for accruing TDRs was approximately $18.4 million, $14.4 million, and $8.9 million for the yearsyear ended December 31, 20112010. At December 31, 2012, 20102011, and 2009 respectively. At December 31, 2011, 2010 and 2009, all impaired loans, other than $668.5673.4 million, $464.1668.5 million, and $213.6464.1 million, respectively, of accruing TDRs, were on nonaccrual status.
Effective July 1, 2011, Synovus adopted ASU 2011-02, A Creditor’s Determination of Whether a Restructuring is a Troubled Debt Restructuring, with retrospective application to January 1, 2011, and has accordingly included the required disclosures below:


121122


Concessions provided in a TDR are primarily in the form of providing a below market interest rate given the borrower's credit risk, a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time), or extension of the maturity of the loan generally for less than one year. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of three months or less, are generally not considered to be financial concessions.
The following tables represent the post-modification balance for loans modified or renewed during the years ended December 31, 2012 and 2011, respectively that were reported as accruing or non-accruing TDRs shown by type of concession.
TDRs by Concession TypeTDRs by Concession Type 
 Accruing TDRs With Modifications and Renewals Completed During TheYear Ended December 31, 2012 
 Year Ended December 31, 2011
(in thousands, except contract data)) Number of Contracts Pre-modification Recorded Balance Post-modification Recorded Balance
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties 72
 $164,980
 162,279
74
 $77
 93,732
 47,184
 140,993
 
1-4 family properties 67
 139,941
 133,486
130
 404
 60,735
 15,061
 76,200
 
Land acquisition 36
 54,938
 54,938
78
 
 62,585
 21,394
 83,979
 
Total commercial real estate 175
 359,859
 350,703
282
 481
 217,052
 83,639
 301,172
 
Commercial and industrial 116
 186,476
 185,267
186
 35,058
 83,997
 36,465
 155,520
 
Home equity lines 7
 282
 282
22
 
 985
 2,330
 3,315
 
Consumer mortgages 185
 24,812
 24,812
326
 
 10,202
 21,794
 31,996
 
Credit cards 
 
 

 
 
 
 
 
Small business40
 
 1,055
 3,470
 4,525
 
Other retail loans 18
 1,072
 1,072
87
 
 1,359
 3,957
 5,316
 
Total retail 210
 26,166
 26,166
475
 
 13,601
 31,551
 45,152
 
Total loans 501
 $572,501
 562,136
943
 $35,539
 314,650
 151,655
 501,844
(1) 
                
(1) As a result of these loans being reported as TDRs, there were net charge-offs of approximately $16 million recorded during 2012.

TDRs by Concession TypeTDRs by Concession Type 
 Non-accruing TDRs With Modifications and Renewals Completed During TheYear Ended December 31, 2011 
 Year Ended December 31, 2011
(in thousands, except contract data)) Number of Contracts Pre-modification Recorded Balance Post-modification Recorded Balance
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties 11
 $30,148
 29,648
83
 $18,575
 127,578
 45,774
 191,927
 
1-4 family properties 21
 27,765
 21,768
88
 
 92,942
 62,312
 155,254
 
Land acquisition 12
 6,974
 6,038
48
 
 44,044
 16,932
 60,976
 
Total commercial real estate 44
 64,887
 57,454
219
 18,575
 264,564
 125,018
 408,157
 
Commercial and industrial 40
 34,254
 31,215
156
 2,812
 93,482
 120,188
 216,482
 
Home equity lines 2
 145
 145
9
 
 75
 352
 427
 
Consumer mortgages 18
 5,741
 5,491
203
 
 10,371
 19,932
 30,303
 
Credit cards 
 
 

 
 
 
 
 
Small business3
 
 127
 198
 325
 
Other retail loans 
 
 
15
 
 3
 744
 747
 
Total retail 20
 5,886
 5,636
230
 
 10,576
 21,226
 31.802
 
Total loans 104
 $105,027
 94,305
605
 $21,387
 368,622
 266,432
 656,441
(1) 
                
(1) As a result of these loans being reported as TDRs, there were net charge-offs of approximately $21 million recorded during 2011.

122123



The following table presents TDRs that defaulted in the years indicated and which were modified or renewed in a TDR within 12 months of the default date:
Troubled Debt Restructurings Entered Into That Subsequently Defaulted(1) During
 Year Ended December 31, 2011Year Ended December 31, 2012 Year Ended December 31, 2011
(in thousands, except contract data) 
Number of
Contracts
 
Recorded
Investment
Number of
Contracts
 
Recorded
Investment
 
Number of
Contracts
 
Recorded
Investment
Troubled Debt Restructurings Entered Into During 2011 That
Subsequently Defaulted(1)
    
Investment properties 2
 $944
9
 $8,033
 11
 $16,712
1-4 family properties 4
 2,554
18
 11,062
 19
 20,667
Land acquisition 3
 16,116
17
 31,782
 31
 37,070
Total commercial real estate 9
 19,614
44
 50,877
 61
 74,449
Commercial and industrial 13
 19,779
19
 14,314
 30
 38,750
Home equity lines 
 

 
 3
 1,742
Consumer mortgages 7
 1,659
11
 3,224
 12
 2,492
Credit cards 
 

 
 
 
Small business4
 444
 
 
Other retail loans 1
 25
2
 53
 5
 258
Total retail 8
 1,684
17
 3,721
 20
 4,492
Total loans 30
 $41,077
80
 $68,912
 111
 $117,691
           
(1) 
Subsequently defaultedDefaulted is defined as the earlier of the troubled debt restructuring being placed on non-accrual status or obtaining 90 days past due with respect to principal and/or interest payments.
If at the time that a loan was designated as a TDR the loan was not already impaired, the measurement of impairment resulting from the TDR designation changes from a general pool-level reserve to a specific loan measurement of impairment in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan—an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40. Generally, the change in the allowance for loan losses resulting from such a TDR is not significant. At December 31, 20112012, the allowance for loan losses allocated to accruing TDRs totaling $668.5673.4 million was $60.741.4 million compared to accruing TDR's of $464.1668.5 million with a related allowance for loan losses $54.960.7 million at December 31, 20102011. Nonaccrual non-homogenousnon-homogeneous loans (commercial-type impaired loans greater than $1 million) that are designated as TDRs are individually measured for the amount of impairment, if any, both before and after the TDR designation.
In the ordinary course of business, Synovus has made loans to certain executive officers and directors, including theirthe affiliates, of Synovus and Synovus Bank. Management believes that such loans are made substantially on the same terms, including interest rate and collateral, as those prevailing at the time for comparable transactions with unaffiliated customers. The following is a summary of loans to executive officers and directors, including their associates, of Synovus and Synovus Bank, and the activity in these loans for the year ended December 31, 20112012.

(in thousands)    
Balance at December 31, 2010 $99,654
Balance at December 31, 2011 $55,003
New loans 44,169
 90,532
Repayments (50,409) (71,400)
Loans charged-off 
 
Balance December 31, 2011 $93,414
Balance at December 31, 2012 $74,135
    
At December 31, 20112012, there were no loans to executive officers and directors that were classified as nonaccrual, greater than 90 days past due and still accruing, or potential problem loans.


124


Note 8 - Goodwill and Other Intangible Assets
The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 2011 and 2010.


123


  December 31,
(in thousands) 2011 2010
Balance as of January 1,:    
Goodwill $519,138
 519,138
Accumulated impairment losses 494,707
 494,707
Goodwill, net at January 1, 24,431
 24,431
Impairment losses 
 
Balance as of December 31,:    
Goodwill 519,138
 519,138
Accumulated impairment losses 494,707
 494,707
Goodwill, net at December 31, $24,431
 24,431
 
Synovus’ policy is to assessSynovus assesses goodwill for impairment at the reporting unit level on an annual basis orand between annual assessments if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Synovus performs its annual goodwill impairment testing as of June 30th of each year. At June 30, 20112012 and 2010,2011, Synovus completed its annual goodwill impairment evaluation,evaluations, and as a result of these evaluations, determinedconcluded that no adjustments to the carrying value of goodwill for any of its reporting units were required.was not impaired. At December 31, 20112012 and December 31, 20102011, the goodwill is associated with two financial management services reporting units.
During 2009, Synovus recognized a chargealso completed an interim impairment test of the investment advisory services reporting unit as of $15.1 millionDecember 31, 2012 for impairment of goodwill.. The 2009 impairment chargeinterim test was performed due to financial deteriorationthe loss of certain assets under management, which resulted in lower than forecasted revenues. The results of the interim impairment test of the investment advisory services reporting unit indicated that goodwill at the investment advisory services reporting unit was not impaired as of December 31, 2012.
The following table shows the changes in the associated banking reporting units.carrying amount of goodwill for the years ended December 31, 2012 and 2011:
(in thousands) 2012 2011
Balance as of January 1,:    
Goodwill $519,138
 519,138
Accumulated impairment losses 494,707
 494,707
Goodwill, net at January 1, 24,431
 24,431
Impairment losses 
 
Balance as of December 31,:    
Goodwill 519,138
 519,138
Accumulated impairment losses 494,707
 494,707
Goodwill, net at December 31, $24,431
 24,431
 
Other intangible assets as of December 31, 20112012 and 20102011 are presented in the following table:

20112012

(in thousands)
Gross
Carrying
Amount
 
Accumulated
Amortization
 Impairment NetGross Carrying Amount 
Accumulated
Amortization
 Impairment Net
Other intangible assets:              
Purchased trust revenues$4,210
 (2,970) 
 1,240
$4,210
 (3,251) 
 959
Acquired customer contracts5,270
 (5,241) 
 29
5,270
 (5,262) 
 8
Core deposit premiums46,331
 (39,433) 
 6,898
46,331
 (42,457) 
 3,874
Other640
 (282) 
 358
640
 (332) 
 308
Total carrying value$56,451
 (47,926) 
 8,525
$56,451
 (51,302) 
 5,149
              
20102011

(in thousands)
Gross
Carrying
Amount
 
Accumulated
Amortization
 Impairment NetGross Carrying Amount 
Accumulated
Amortization
 Impairment Net
Other intangible assets:              
Purchased trust revenues$4,210
 (2,690)
 
 1,520
$4,210
 (2,970)
 
 1,240
Acquired customer contracts5,270
 (5,121) 
 149
5,270
 (5,241) 
 29
Core deposit premiums46,331
 (35,973) 
 10,358
46,331
 (39,433) 
 6,898
Other665
 (258) 
 407
640
 (282) 
 358
Total carrying value$56,476
 (44,042) 
 12,434
$56,451
 (47,926) 
 8,525
              
Aggregate other intangible assets amortization expense for the years ended December 31, 20112012, 20102011, and 20092010 was $$3.9

124


3.4 million, $4.23.9 million, and $4.64.2 million, respectively. Aggregate estimated amortization expense over the next five years is: $3.3 million1.7

125


in 2012, $1.7 million in 2013, $1.2 million in 2014, $992 thousand1.0 million in 2015, and $456466 thousand in 2016, and $212 thousand in 2017 .

Note 9 - Other Real Estate
ORE consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. In accordance with provisions of ASC 310-10-35 regarding subsequent measurement of loans for impairment and ASC 310-40-15 regarding accounting for troubled debt restructurings by a creditor, a loan is classified as an in-substance foreclosure when Synovus has taken possession of the collateral regardless of whether formal foreclosure proceedings have taken place.
At foreclosure, ORE is recorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. Management also considers other factors or recent developments such as changes in absorption rates or market conditions from the time of valuation and anticipated sales values considering management’s plans for disposition, which could result in adjustment to lower the collateral value estimates indicated in the appraisals. At the time of foreclosure or initial possession of collateral, any excess of the loan balance over the fair value of the real estate held as collateral, less costs to sell, is recorded as a charge against the allowance for loan losses. Revenue and expenses from ORE operations as well as gains or losses on sales are recorded as foreclosed real estate expense, net, a component of non-interest expense on the consolidated statements of operations. Subsequent declines in fair value are recorded on a property-by-property basis through use of a valuation allowance within other real estate on the consolidated balances sheets and valuation adjustment account in foreclosed real estate expense, net, a component of non-interest expense on the consolidated statements of operations.
The carrying value of ORE was $204.2150.3 million and $261.3204.2 million at December 31, 20112012 and 20102011, respectively. During the yearyears ended December 31, 20112012 and 20102011, $226.9155.8 million and $410.1226.9 million, respectively, of loans and other loans held for sale were foreclosed and transferred to other real estate at fair value. During the years ended December 31, 20112012, 20102011, and 20092010, Synovus recognized foreclosed real estate expense, net, of $133.690.7 million, $163.6133.6 million, and $354.3163.6 million, respectively. These expenses included write-downs for declines in fair value of ORE subsequent to the date of foreclosure and net realized gains or losses resulting from sales transactions totaling $113.473.9 million, $137.2113.4 million,and $322.3137.2 million for the year ended December 31, 20112012, 20102011, and 20092010, respectively.

Note 10 - Other Assets
Significant balances included in other assets at December 31, 20112012 and 20102011 are presented below.

(in thousands) 2011 2010 2012 2011
Cash surrender value of bank owned life insurance $271,036
 262,587
Accrued interest receivable $81,992
 97,621
 70,138
 81,992
Accounts receivable 24,130
 43,122
 21,371
 24,130
Cash surrender value of bank owned life insurance 262,587
 255,292
FHLB and FRB Stock 78,100
 111,056
 66,168
 78,100
Private equity investments 22,015
 47,357
 31,876
 22,015
Prepaid FDIC deposit insurance assessments 76,574
 130,903
 34,401
 76,574
Other prepaid expenses 22,454
 22,575
 28,576
 22,454
Net current income taxes 3,704
 7,830
Net deferred income taxes 2,138
 1,780
Income tax receivables, net 813
 3,704
Derivative asset positions 84,923
 86,360
 64,662
 84,923
Other properties held for sale 17,246
 
 9,871
 17,246
Miscellaneous other assets 70,961
 71,264
 61,466
 70,961
Total other assets $746,824
 875,160
 $660,378
 744,686
        

Synovus’ investment in company-owned life insurance programs was approximately $262.6271.0 million and $255.3262.6 million at December 31, 20112012 and December 31, 20102011, respectively, which included approximately $30.730.9 million and $30.930.7 million of separate account life insurance policies covered by stable value agreements. At December 31, 20112012, the fair value of the investments underlying the separate account policies was within the coverage provided by the stable value agreements.


126


Note 11 - Interest Bearing Deposits
A summary of interest bearing deposits at December 31, 20112012 and 20102011 is presented below.


125


(in thousands)
 2011 2010 2012 2011
Interest bearing demand deposits $3,613,060
 3,860,157
 $4,016,209
 3,613,060
Money market accounts, excluding brokered deposits 6,542,448
 6,798,092
 6,136,538
 6,542,448
Savings accounts 515,038
 480,184
 562,717
 515,038
Time deposits, excluding brokered deposits 4,591,164
 5,911,150
 3,583,304
 4,591,164
Brokered deposits 1,783,174
 3,152,349
 1,092,749
 1,783,174
Total interest bearing deposits $17,044,884
 20,201,932
 $15,391,517
 17,044,884
        
The aggregate amount of time deposits of $100,000 or more was $2.86 billion at December 31, 2012 and $4.14 billion at December 31, 2011 and $6.36 billion at December 31, 2010.
The following table presents contractual maturities of all time deposits at December 31, 20112012.
(in thousands)  
Maturing within one year$4,595,875
$3,327,915
Between 1 — 2 years996,245
643,543
2 — 3 years262,711
216,616
3 — 4 years141,251
145,857
4 — 5 years129,889
121,215
Thereafter26,387
20,444
$6,152,358
$4,475,590
  


127


Note 12 - Long-term Debt and Short-term Borrowings
Long-term debt at December 31, 20112012 and 20102011 is presented in the following table.

(in thousands) 2011 2010 2012 2011
Parent Company:        
4.875% subordinated notes, due February 15, 2013, with semi-annual interest payments and principal to be paid at maturity (1)
 $206,750
 206,750
 $60,612
 206,750
13.00% junior subordinated amortizing notes with quarterly interest and principal payments through May 15, 2013 13,566
 38,229
5.125% subordinated notes, due June 15, 2017, with semi-annual interest payments and principal to be paid at maturity 450,000
 450,000
 450,000
 450,000
13.00% junior subordinated amortizing notes with quarterly interest and principal payments through May 15, 2013 38,229
 59,931
LIBOR + 1.80% debentures, due April 19, 2035 with quarterly interest payments and principal to be paid at maturity (rate of 2.35% at December 31, 2011) 10,000
 10,000
Hedge-related basis adjustment(2)
 21,188
 28,102
7.875% senior notes, due February 15, 2019, $300 million par value with semi-annual interest payments and principal to be paid at maturity (2)
 293,554
 
LIBOR + 1.80% debentures, due April 19, 2035 with quarterly interest payments and principal to be paid at maturity (rate of 2.11% at December 31, 2012) 10,000
 10,000
Hedge-related basis adjustment(1)
 13,935
 21,188
Total long-term debt — Parent Company 726,167
 754,783
 841,667
 726,167
Synovus Bank:        
FHLB advances with interest and principal payments due at various maturity dates through 2018 and interest rates ranging from 0.35% to 4.70% at December 31, 2011 (weighted average interest rate of 1.05% at December 31, 2011) 633,839
 1,047,479
Other notes payable and capital leases with interest and principal payments due at various maturity dates through 2031 (weighted average interest rate of 3.89% at December 31, 2011) 4,721
 5,899
Total long-term debt — subsidiary 638,560
 1,053,378
FHLB advances with interest and principal payments due at various maturity dates through 2018 and interest rates ranging from 0.32% to 4.66% at December 31, 2012 (weighted average interest rate of 0.71% at December 31, 2012) 880,701
 633,839
Other notes payable and capital leases with interest and principal payments due at various maturity dates through 2031 (weighted average interest rate of 3.89% at December 31, 2012) 4,087
 4,721
Total long-term debt — Synovus Bank 884,788
 638,560
Total long-term debt $1,364,727
 1,808,161
 $1,726,455
 1,364,727
        
(1)
On February 13, 2012, Synovus issued $300 million aggregate principal amount of 7.875% senior notes due February 15, 2019 (“the 2019 Senior Notes”) in a public offering for aggregate proceeds of $292.8 million, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a cash tender offer (“Tender Offer”) for any and all of its outstanding 4.875% subordinated notes due February 15, 2013 (“the 2013 Notes”), with a total

126


principal amount outstanding of approximately $206.8 million. Approximately $145.6 million of the 2013 Notes were tendered by the early tender deadline of February 21, 2012 (“the Early Tender Deadline”), and Synovus paid total consideration of $145.6 million for these notes. Holders of the 2013 notes who did not tender by the Early Tender Deadline have until March 6, 2012 to tender their 2013 Notes. Holders who tender their 2013 Notes after February 21, 2012 but at or before March 6, 2012 will receive $970 per $1,000 principal amount of the 2013 Notes tendered. The Tender Offer was, and additional tenders will be, funded from a portion of the net proceeds of the 2019 Senior Notes described herein.
(2) 
Unamortized balance of terminated interest rate swaps reflected in debt for financial reporting purposes.
(2) Balance is net of capitalized debt issuance costs and discount
The provisions of the indentures governing Synovus’ long-term debt contain certain restrictions within specified limits on mergers, sales of all or substantially all of Synovus' assets and limitations on sales and issuances of voting stock of subsidiaries and limit Synovus’ ability to pay dividends on its capital stock if there is an event of default under the applicable indenture. As of December 31, 20112012, Synovus and its subsidiaries were in compliance with the covenants in these agreements.
On February 13, 2012, Synovus issued $300 million aggregate principal amount of the 2019 Senior Notes in a public offering for aggregate proceeds of $292.6 million, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a Tender Offer for any and all of its 2013 Notes, with a then total principal amount outstanding of approximately $206.8 million. An aggregate principal amount of $146.1 million of the 2013 notes, representing approximately 71% of the outstanding principal amount, were tendered in the Tender Offer. Synovus paid total consideration of approximately$146.1 million for these notes, which was funded from a portion of the net proceeds of the 2019 Senior Notes.
The FHLB advances are secured by certain loans receivable with a recorded balance of approximately $3.8 billion as well as investment securities with a fair value of approximately $10.4 millionat both December 31, 2012 and 2011.
Contractual annual principal payments on long-term debt for the next five years and thereafter are shown on the following table.

128


(in thousands)
 
Parent
Company
 Subsidiary Total
Parent
Company
 Subsidiary Total
2012 $24,663
 313,504
 338,167
2013 220,316
(1)130,727
 351,043
$74,178
 5,638
 79,816
2014 
 50,487
 50,487

 260,394
 260,394
2015 
 140,506
 140,506

 390,409
 390,409
2016 
 399
 399

 225,368
 225,368
2017450,000
 272
 450,272
Thereafter 460,000
 2,937
 462,937
310,000
 2,707
 312,707
Total $704,979
 638,560
 1,343,539
$834,178
 884,788
 1,718,966
          
(1)
On February 13, 2012, Synovus issued $300 million aggregate principal amount of 7.875% senior notes due February 15, 2019 (“the 2019 Senior Notes”) in a public offering for aggregate proceeds of $292.8 million, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a cash tender offer (“Tender Offer”) for any and all of its outstanding 4.875% subordinated notes due February 15, 2013 (“the 2013 Notes”), with a total principal amount outstanding of approximately $206.8 million. Approximately $145.6 million of the 2013 Notes were tendered by the early tender deadline of February 21, 2012 (“the Early Tender Deadline”), and Synovus paid total consideration of $145.6 million for these notes. Holders of the 2013 notes who did not tender by the Early Tender Deadline have until March 6, 2012 to tender their 2013 Notes. Holders who tender their 2013 Notes after February 21, 2012 but at or before March 6, 2012 will receive $970 per $1,000 principal amount of the 2013 Notes tendered. The Tender Offer was, and additional tenders will be, funded from a portion of the net proceeds of the 2019 Senior Notes described herein.
The following table sets forth certain information regarding federal funds purchased and other short-term borrowings:securities sold under repurchase agreements:
(dollars in thousands) 2011 2010 2009 2012 2011 2010
Total Balance at December 31, $313,757
 499,226
 475,062
Total balance at December 31, $201,243
 313,757
 499,226
Weighted average interest rate at December 31, 0.24% 0.30
 0.53
 0.16% 0.24
 0.30
Maximum month end balance during the year $452,903
 543,690
 1,580,259
 $398,853
 452,903
 543,690
Average amount outstanding during the year 389,583
 480,700
 918,735
 320,338
 389,583
 480,700
Weighted average interest rate during the year 0.27% 0.40
 0.42
 0.19% 0.27
 0.40
            

Note 13 - Shareholders' Equity and Accumulated Other Comprehensive Income (Loss)
The following table shows the change in preferredPreferred and common sharesCommon Stock issued and common shares held as treasury shares for the three years ended December 31, 20112012.


127


(in thousands)
Preferred
Shares
Issued
 
Common
Shares
Issued
 
Treasury
Shares
Held
Balance at December 31, 2008968
 336,011
 5,677
Issuance (forfeitures) of non-vested stock, net
 (34) 
Restricted share unit activity
 39
 
Stock options exercised
 54
 
Treasury shares purchased
 
 9
Issuance of common stock
 150,000
 
Exchange of subordinated notes due 2013 for
common stock

 9,444
 
(shares in thousands)
Preferred
Stock
Issued
 
Common
Stock
Issued
 
Treasury
Stock
Held
Balance at December 31, 2009968
 495,514
 5,686
968
 495,514
 5,686
Issuance (forfeitures) of non-vested stock, net
 (9) 

 (9) 
Restricted share unit activity
 44
 

 44
 
Stock options exercised
 1
 

 1
 
Treasury shares purchased
 
 7

 
 7
Issuance of common stock
 293,250
 

 293,250
 
Settlement of prepaid common stock purchase
contracts

 2,156
 

 2,156
 
Balance at December 31, 2010968
 790,956
 5,693
968
 790,956
 5,693
Issuance (forfeitures) of non-vested stock, net
 (1) 

 (1) 
Restricted share unit activity
 19
 

 19
 
Settlement of prepaid common stock purchase
contracts

 15
 

 15
 
Balance at December 31, 2011968
 790,989
 5,693
968
 790,989
 5,693
Restricted share unit activity
 1,284
 
Balance at December 31, 2012968
 792,273
 5,693
          
Series A Preferred Stock
On December 19, 2008, Synovus issued to the Treasury 967,870 shares of Synovus’ Fixed Rate Cumulative PerpetualSeries A Preferred Stock, Series A, without par value (the “Series A Preferred Stock”), having a liquidation amount per share equal to $1,000, for a total price of $967,870,000. The Series A Preferred Stock pays cumulative dividends at a rate of 5% per year for the first five years and thereafter at a rate of 9% per year. Synovus may, at its option, with the consent of the FDIC,Federal Reserve Board, redeem, in whole or in part, the Series A Preferred Stock at the liquidation amount per share plus accrued and unpaid dividends. The Series A Preferred Stock is generally non-voting. However, if Synovus fails to pay dividends on the Series A Preferred Stock for an aggregate of six quarterly periods, whether or not consecutive, the number of

129


authorized directors will be increased by two and the holders of the Series A Preferred Stock shall have the right to elect two directors. A consequence of the Series A Preferred Stock purchase includes certain restrictions on executive compensation that could limit the tax deductibility of compensation that Synovus pays to executive management.
As part of its purchase of the Series A Preferred Stock, Synovus issued the Treasury a warrant to purchase up to 15,510,737 shares of Synovus common stock ("Warrant") at an initial per share exercise price of $9.36.Warrant. The Warrant provides for the adjustment of the exercise price and the number of shares of Synovus common stockCommon Stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of Synovus common stock,Common Stock, and upon certain issuances of Synovus common stockCommon Stock at or below a specified price relative to the initial exercise price. The Warrant expires on December 19, 2018. Pursuant to the Securities Purchase Agreement, the Treasury has agreed not to exercise voting power with respect to any shares of common stockCommon Stock issued upon exercise of the Warrant.
The offer and sale of the Series A Preferred Stock and the Warrant were effected without registration under the Securities Act in reliance on the exemption from registration under Section 4(2) of the Securities Act. Synovus has allocated the total proceeds received from the United States Department of the Treasury based on the relative fair values of the Series A Preferred Stock and the Warrants. This allocation resulted in the preferred sharesSeries A Preferred Stock and the WarrantsWarrant being initially recorded at amounts that are less than their respective fair values at the issuance date.
The $48.5 million discount on the Series A Preferred Stock is being accreted using a constant effective yield over the five-year period preceding the 9% perpetual dividend. Synovus records increases in the carrying amount of the preferred shares resulting

128


from accretion of the discount by charges against accumulated deficit.additional paid-in capital.
Common Stock
On September 22, 2009, Synovus completed a public offering of 150,000,000 shares of Synovus’ $1.00 par value common stockCommon Stock at a price of $4.00 per share, generating proceeds of $570.9 million, net of issuance costs.
On May 4, 2010, Synovus completed a public offering of 293,250,000 shares of Synovus common stockCommon Stock at a price of $2.75 per share, generating proceeds of $769.1 million, net of issuance costs.
Exchange of Subordinated Debt for Common Stock
On November 5, 2009, Synovus completed an exchange offer ("Exchange Offer") of $29,820,000 in aggregate principal amount of its outstanding 4.875% Subordinated Notes Due 2013 (the "2013 Notes"). The 2013 Notes exchanged in the Exchange Offer represent 12.6% of the $236,570,000 aggregate principal amount of the 2013 Notes outstanding prior to the Exchange Offer. Pursuant to the terms of the Exchange Offer, Synovus issued 9.44 million shares of Synovus’ common stock, at a fair value of $21.7 million, as consideration for the 2013 Notes. The Exchange Offer resulted in a pre-tax gain of $6.1 million which was recorded as a component of other non-interest income in 2009.
tMEDS
On May 4, 2010, Synovus completed a public offering of 13,800,000 tMEDS with a stated value of $25.00 per unit. Each tMEDS unit consists of a prepaid common stock purchase contract and a junior subordinated amortizing note due May 15, 2013. The prepaid common stock purchase contracts have been recorded as additional paid-in capital (a component of shareholders’ equity), net of issuance costs, and the junior subordinated amortizing notes have been recorded as long-term debt. Issuance costs associated with the debt component were recorded as a prepaid expense which is being amortized on a straight-line basis over the term of the instrument to May 15, 2013. Synovus allocated the proceeds from the issuance of the tMEDS to equity and debt based on the relative fair values of the respective components of each tMEDS unit. The aggregate values assigned to each component of the tMEDS offering are as follows:

(in thousands, except per unit amounts) Equity Component Debt Component 
tMEDS
Total
Units issued (1)    
 13,800
 13,800
 13,800
Unit price $19.901803
 5.098197
 25.00
Gross proceeds 274,645
 70,355
 345,000
Issuance costs 9,081
 2,342
 11,423
Net proceeds $265,564
 68,013
 333,577
       
Impact on Consolidated Balance Sheet:      
Other assets (prepaid issuance costs) $
 2,342
 2,342
Long-term debt 
 70,355
 70,355
Additional paid-in capital 265,564
 
 265,564
       
(1) 
There are two components of each tMEDS unit; therefore, there are 13.8 million units of the equity component, 13.8 million units of the debt component, and 13.8 million units of tMEDS, which includes both the debt and equity components.
The fair value of the debt component was determined using a discounted cash flow model using the following assumptions: (1) quarterly cash payments of 2.0625%; (2) a maturity date of May 15, 2013; and (3) an assumed discount rate of 10%. The discount rate used for estimating the fair value was determined by obtaining yields for comparably-rated issuers trading in the market, considering the market yield of existing Synovus subordinated debt, the credit rating of Synovus, as well as the junior nature of the new debt. The debt component was recorded at fair value, and the discount is being amortized using the level yield

130

Table of Contents

method over the term of the instrument to the settlement date of May 15, 2013.
The fair value of the equity component was determined using a Black-Scholes valuation model using the following weighted-average assumptions: (1) risk-free interest rate of 1.77%; (2) expected stock price volatility of 60%; (c) dividend yield of 1.45%; and (4) term of 3.03 years.
Each junior subordinated amortizing note, which had an initial principal amount of $5.098197, is bearing interest at 13.00% per annum, and has a scheduled final installment payment date of May 15, 2013. On each February 15, May 15, August 15, and November 15, which began on August 15, 2010, Synovus pays equal quarterly installments of $0.515625 on each amortizing note.

129

Table of Contents

Each payment constitutes a payment of interest and a partial repayment of principal.
Each prepaid common stock purchase contract will automatically settle on May 15, 2013 and Synovus will deliver not more than 9.0909 shares and not less than 7.5758 shares of its common stockCommon Stock based on the applicable market value (the average of the volume weighted average price of Synovus common stockCommon Stock for the twenty (20) consecutive trading days immediately preceding May 15, 2013) as follows:

Applicable Market Value of Synovus Common StockSettlement Rate
Less than or equal to $2.759.0909
Between $2.75 and $3.30
Number of shares equal to $25, divided by the applicable market price
Greater than or equal to $3.307.5758
At any time prior to the third business day immediately preceding May 15, 2013, the holder may settle the purchase contract early and receive 7.5758 shares of Synovus common stock.Common Stock. Upon settlement, an amount equal to $1.00 per common share issued will be reclassified from additional paid-in capital to common stock.Common Stock. As of December 31, 20112012, approximately 286,600 tMEDS units have been settled which resulted in the issuance of 2,171,222 shares of common stock.
Activity within the balances in accumulated other comprehensive income (loss) is shown in the following table for the three years ended December 31, 2012.
(in thousands)Unrealized gains (losses) on cash flow hedges Unrealized gains (losses) on investment securities available for sale Post-retirement unfunded health benefit Accumulated other comprehensive income (loss)
2010       
Beginning of year$19,242
 67,084
 (1,520) 84,806
Period change, net of tax*(20,450) (8,718) 1,520
 (27,648)
Balance at December 31, 2010(1,208) 58,366
 
 57,158
2011       
Beginning of year(1,208) 58,366
 
 57,158
Period change, net of tax*(11,316) (24,749) 
 (36,065)
Balance at December 31, 2011(12,524) 33,617
 
 21,093
2012       
Beginning of year(12,524) 33,617
 
 21,093
Period change, net of tax(849) (16,506) 363
 (16,992)
Balance at December 31, 2012$(13,373) 17,111
 363
 4,101

       
*In accordance with ASC 740-20-45-11(b), the deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is charged directly to other comprehensive income (loss).

Note 14 - Regulatory Capital
Synovus is subject to regulatory capital requirements administered by the federal and state banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the consolidated financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, Synovus must meet specific capital levels that involve quantitative measures

131

Table of Contents

of both on- and off-balance sheet items as calculated under regulatory capital guidelines. Capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings, and other factors.
As a financial holding company, Synovus and its subsidiary bank, Synovus Bank, are required to maintain capital levels required for a well-capitalized institution as defined by federal banking regulations. The capital measures used by the federal banking regulators include the total risk-based capital ratio, Tier 1 risk-based capital ratio, and the leverage ratio. Synovus Bank is a state-chartered bank under the regulations of the GA DBF. Under applicable regulations, Synovus Bank is well-capitalized if it has a total risk-based capital ratio of 10% or greater, a Tier 1 capital ratio of 6% or greater, a leverage ratio of 5% or greater, and is not subject to any written agreement, order, capital directive, or prompt corrective action directive from a federal and/or state banking regulatory agency to meet and maintain a specific capital level for any capital measure. However, even if Synovus Bank satisfies all applicable quantitative criteria to be considered well-capitalized, the regulations also establish procedures for “downgrading” an institution to a lower capital category based on supervisory factors other than capital. In June 2010, Synovus Bank entered into a memorandum of understanding with the FDIC and the GA DBF agreeing to maintain a minimum leverage ratio of 8% and a minimum total risk-based capital to risk-weighted assets ratio of 10%. Management believes that, as of December 31, 2011,2012, Synovus and Synovus Bank meet all capital requirements to which they are subject.
Management currently believes, based on current internal capital analyses and earnings projections, that Synovus' capital position is adequate to meet current regulatory minimum capital requirements. However, Synovus continues to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engages in regular discussions with its regulators regarding capital at both Synovus and Synovus Bank. As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with anythe future repayment of Synovus' obligations under the CPP.
The following table summarizes regulatory capital information at December 31, 20112012 and 20102011 on a consolidated basis and for Synovus’ significant subsidiary, defined as any direct subsidiary with assets or net income levels exceeding 10% of the consolidated totals.


130

Table of Contents

Actual For Capital Adequacy Purposes 
To Be Well Capitalized Under Prompt Corrective Action Provisions(1)
Actual For Capital Adequacy Purposes 
To Be Well Capitalized Under Prompt Corrective Action Provisions (1)
(dollars in thousands)2011 2010 2011 2010 2011 20102012 2011 2012 2011 2012 2011
Synovus Financial Corp.                      
Tier I capital$2,780,774
 2,909,912
 1,103,113
 1,232,793
 n/a
 n/a
$2,832,244
 2,780,774
 1,029,860
 1,103,113
 n/a
 n/a
Total risk-based capital3,544,089
 3,742,599
 1,718,946
 1,819,883
 n/a
 n/a
3,460,998
 3,544,089
 1,711,035
 1,718,946
 n/a
 n/a
Tier I capital ratio12.94% 12.79
 4.00
 4.00
 n/a
 n/a
Tier I risk-based capital ratio13.24% 12.94
 4.00
 4.00
 n/a
 n/a
Total risk-based capital ratio16.49
 16.45
 8.00
 8.00
 n/a
 n/a
16.18
 16.49
 8.00
 8.00
 n/a
 n/a
Leverage ratio10.08
 9.44
 4.00
 4.00
 n/a
 n/a
11.00
 10.08
 4.00
 4.00
 n/a
 n/a
Synovus Bank(2)
                      
Tier I capital$2,950,329
 2,914,871
 1,090,674
 1,281,751
 1,363,343
 1,523,439
$3,173,530
 2,950,329
 1,023,060
 1,090,674
 1,279,277
 1,363,343
Total risk-based capital3,219,480
 3,198,728
 1,701,416
 1,783,946
 2,126,769
 2,229,933
3,441,364
 3,219,480
 1,705,703
 1,701,416
 2,132,129
 2,126,769
Tier I capital ratio13.87% 13.07
 4.00
 4.00
 6.00
 6.00
Tier I risk-based capital ratio14.88% 13.87
 4.00
 4.00
 6.00
 6.00
Total risk-based capital ratio15.14
 14.34
 8.00
 8.00
 10.00
 10.00
16.14
 15.14
 8.00
 8.00
 10.00
 10.00
Leverage ratio10.82
 9.57
 4.00
 4.00
 5.00
 5.00
12.41
 10.82
 4.00
 4.00
 5.00
 5.00
                      
(1) The prompt corrective action provisions are applicable at the bank level only.
(2) Synovus Bank entered into a memorandum of understanding with the FDIC and the GA DBF in June of 2010 agreeagreeing to maintain minimum capital ratios at specified levels higher than those otherwise required by applicable regulation as follows: Tier 1 capital to total average assets (leverage ratio) of 8% and total capital to risk-weighted assets (total risk-based capital ratio) of 10%.

Note 15 - Other Comprehensive Income (Loss)
The components of other comprehensive income (loss) for the years ended December 31, 2011, 2010, and 2009 are presented in the following table.

 2011 2010 2009
 
 
(in thousands)
Before-
Tax
Amount
 
Tax
(Expense)
Benefit
 
Net of
Tax
Amount
 
Before-
Tax
Amount
 
Tax
(Expense)
Benefit
 
Net of
Tax
Amount
 
Before-
Tax
Amount
 
Tax
(Expense)
Benefit
 
Net of
Tax
Amount
Net unrealized gains/losses on cash flow hedges:                 
Net unrealized gains/losses arising during the year$(11,316) 4,279
 (7,037) (20,459) 7,867
 (12,592) (31,887) 12,404
 (19,483)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses (1)    

 (4,279) (4,279) 
 (7,858) (7,858) 
 
 
Net unrealized gains/losses(11,316) 
 (11,316) (20,459) 9
 (20,450) (31,887) 12,404
 (19,483)
Net unrealized gains/losses on investment securities available for sale:                 
Net unrealized gains/losses arising during the year50,258
 (19,349) 30,909
 (9,991) 3,889
 (6,102) (25,292) 8,991
 (16,301)
Reclassification adjustment for (gains)losses realized in net income(75,007) 29,271
 (45,736) 1,271
 (494) 777
 (14,067) 5,383
 (8,684)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses (1)    

 (9,922) (9,922) 
 (3,393) (3,393) 
 
 
Net unrealized gains/losses(24,749) 
 (24,749) (8,720) 2
 (8,718) (39,359) 14,374
 (24,985)
Amortization of post-retirement unfunded health benefit, net of tax
 
 
 2,470
 (950) 1,520
 35
 (14) 21
 $(36,065) 
 (36,065) (26,709) (939) (27,648) (71,211) 26,764
 (44,447)
                  
 
                  
(1)
In accordance with ASC 740-20-45-11(b), the deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is

131132

Table of Contents

charged directly to other comprehensive income /(loss).
Cash settlements on cash flow hedges were $3.2 million, $15.8 million, and $33.4 million for the years ended December 31, 2011, 2010, and 2009, respectively, all of which were included in earnings. During 2011, Synovus did not have any terminated cash flow hedges, and therefore, no cash receipts were recorded related to terminated hedges. During 2010, and 2009, Synovus recorded cash receipts on terminated cash flow hedges of $14.6 million and $10.3 million, respectively, which were deferred and are being amortized into earnings over the shorter of the remaining contract life or the maturity of the designated instrument as an adjustment to interest income (expense). There were no terminated cash flow hedges during 2011, four terminated cash flow hedges during 2010, and three terminated cash flow hedges during 2009. The amortization on all previously terminated cash flow hedge settlements, before tax, was approximately $9.2 million, $10.0 million, and $4.0 million in 2011, 2010, and 2009, respectively. The change in unrealized gains (losses) on cash flow hedges, before tax, was approximately $(2.3) million in 2011, $(10.3) million in 2010, and $(27.8) million in 2009.

Note 1615 - LossNet Income (Loss) Per Common Share
The following table displays a reconciliation of the information used in calculating basic and diluted lossnet income (loss) per common share for the years ended December 31, 2012, 2011, and 2010.
 Year Ended December 31,
(in thousands, except per share data)2012 2011 2010
Income (loss) from continuing operations$830,209
 (60,844) (834,019)
Income from discontinued operations, net of income taxes
 
 43,162
Net income (loss)830,209
 (60,844) (790,857)
Net loss attributable to non-controlling interest
 (220) (179)
Net income (loss) available to controlling interest830,209
 (60,624) (790,678)
Dividends and accretion of discount on Series A Preferred Stock58,703
 58,088
 57,510
Net income (loss) available to common shareholders$771,506
 (118,712) (848,188)
Income (loss) from continuing operations830,209
 (60,844) (834,019)
Net loss attributable to non-controlling interest
 (220) (179)
Dividends and accretion of discount on Series A Preferred Stock58,703
 58,088
 57,510
   Net income (loss) from continuing operations available to common shareholders    $771,506
 (118,712) (891,350)
Weighted average common shares outstanding, basic786,466
 785,272
 685,186
Potentially dilutive shares from assumed exercise of securities or other contracts to purchase common stock*123,636
 
 
Weighted average common shares outstanding, diluted910,102
 785,272
 685,186
Net income (loss) per common share, basic:     
Net income (loss) from continuing operations available to common shareholders$0.98
 (0.15) (1.30)
Net income (loss) available to common shareholders$0.98
 (0.15) (1.24)
Net income (loss) per common share, diluted:     
Net income (loss) from continuing operations available to common shareholders$0.85
 (0.15) (1.30)
Net income (loss) available to common shareholders$0.85
 (0.15) (1.24)
      
* Due to the net loss attributable to common shareholders for the years ended December 31, 2011 and 2010, there wereno potentially dilutive shares included in the diluted net loss per common share calculations; as such shares and adjustments would have been anti-dilutive.2009.

 Years Ended December 31,
(in thousands, except per share data)2011 2010 2009
Loss from continuing operations$(60,844) (834,019) (1,433,931)
Income from discontinued operations, net of income taxes and non-controlling interest
 43,162
 4,590
Net loss(60,844) (790,857) (1,429,341)
Net (loss) income attributable to non-controlling interest(220) (179) 2,364
Net loss attributable to controlling interest(60,624) (790,678) (1,431,705)
Dividends and accretion of discount on preferred stock58,088
 57,510
 56,966
Net loss attributable to common shareholders$(118,712) (848,188) (1,488,671)
Loss from continuing operations(60,844) (834,019) (1,433,931)
Net (loss) income attributable to non-controlling interest(220) (179) 2,364
Dividends and accretion of discount on preferred stock58,088
 57,510
 56,966
   Net loss from continuing operations attributable to
    common shareholders    
$(118,712) (891,350) (1,493,261)
Weighted average common shares outstanding, basic and diluted785,272
 685,186
 372,943
Net loss per common share, basic and diluted:     
Net loss from continuing operations attributable to common shareholders$(0.15) (1.30) (4.00)
Net loss attributable to common shareholders$(0.15) (1.24) (3.99)
      
Basic lossnet income (loss) per common share is computed by dividing net lossincome (loss) by the average common shares outstanding for the period. Diluted lossnet income per common share reflects the dilution that could occur if securities or other contracts to issue common stock were exercised or converted. The dilutive effect of outstanding options and restricted shares is reflected in diluted earningsnet income per common share, unless the impact is anti-dilutive, by application of the treasury stock method.
For the year ended December 31, 2012, there were 33.3 million potentially dilutive shares related to Common Stock options and Warrants to purchase shares of Common Stock that were outstanding during 2012, but were not included in the computation of diluted net income per common share because the effect would have been anti-dilutive. Due to the net loss attributable to common shareholders for the years ended December 31, 2011, and 2010, there were 161.3 millionand 2009102.7 million, there wereno potentially dilutive sharesrespectively, of Common Stock equivalents not included in the computation of net loss per common share calculations, as such shares and adjustmentsbecause the effect would have been anti-dilutive.

Note 1716 - Fair Value Accounting

132

Table of Contents

Synovus carries various assets and liabilities at fair value based on the fair value accounting guidance under ASC 820 and ASC 825. Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an “exit price”) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date.
Synovus has implemented controls and processes for the determination of the fair value of financial instruments. The ultimate responsibility for the determination of fair value rests with Synovus. Synovus has established a process that has been designed

133

Table of Contents

to ensure there is an independent review and validation of fair values by a function independent of those entering into the transaction. This includes specific controls to ensure consistent pricing policies and procedures that incorporate verification for both market and derivative transactions. For all financial instruments where fair values are determined by reference to externally quoted prices or observable pricing inputs to models, independent price determination or validation is utilized. Where the market for a financial instrument is not active, fair value is determined using a valuation technique or pricing model. These valuation techniques and models involve a degree of estimation, the extent of which depends on each instrument's complexity and the availability of market-based data.
The most frequently applied pricing model and valuation technique utilized by Synovus is the discounted cash flow model. Discounted cash flows determine the value by estimating the expected future cash flows from assets or liabilities discounted to their present value. Synovus may also use a relative value model to determine the fair value of a financial instrument based on the market prices of similar assets or liabilities or an option pricing model such as binomial pricing that includes probability-based techniques. Assumptions and inputs used in valuation techniques and models include benchmark interest rates, credit spreads and other inputs used in estimating discount rates, bond and equity prices, price volatilities and correlations, prepayment rates, probability of default, and loss severity upon default.
Synovus refines and modifies its valuation techniques as markets develop and as pricing for individual financial instruments become more or less readily available. While Synovus believes its valuation techniques are appropriate and consistent with other market participants, the use of different methodologies or assumptions could result in different estimates of fair value at the balance sheet date. In order to determine the fair value, where appropriate, management applies valuation adjustments to the pricing information. These adjustments reflect management's assessment of factors that market participants would consider in setting a price, to the extent that these factors have not already been included in the pricing information. Furthermore, on an ongoing basis, management assesses the appropriateness of any model used. To the extent that the price provided by internal models does not represent the fair value of the financial instrument, management makes adjustments to the model valuation to calibrate it to other available pricing sources. Where unobservable inputs are used, management may determine a range of possible valuations based upon differing stress scenarios to determine the sensitivity associated with the valuation. As a final step, management considers the need for further adjustments to the modeled price to reflect how market participants would price the financial instrument.
Fair Value Hierarchy
Synovus determines the fair valuesvalue of its financial instruments based on the fair value hierarchy established under ASC 820-10, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. There are three levels of inputs that may be used to measure fair value. A financial instrument’s categorization within the valuation hierarchy is based upon the lowest level of input that is significant to the financial instrument's fair value measurement.measurement in its entirety. There are three levels of inputs that may be used to measure fair value. The three levels of inputs of the valuation hierarchy are as follows:defined below:

Level 1Quoted prices (unadjusted) in active markets for identical assets and liabilities for the instrument or liabilities.security to be valued. Level 1 assets include marketable equity securities as well as U.S. Treasury securities that are highly liquid and are actively traded in over-the-counter markets.
Level 2Observable inputs other than Level 1 quoted prices, such as quoted prices for similar assets orand liabilities in active markets, quoted prices in markets that are not active, or other inputs thatmodel-based valuation techniques for which all significant assumptions are observablederived principally from or can be corroborated by observable market data for substantially the full term of the assets or liabilities.data. Level 2 assets and liabilities include debt securities with quoted prices that are traded less frequently than exchange-traded instruments and derivative contracts whose value is determined by using a pricing model with inputs that are observable in the market or can be derived principally from or corroborated by observable market data. This category generally includes certain U.S. Government sponsored agency securities, mortgage-backed securities issued by U.S. Government sponsored enterprises and agencies, obligations of states and municipalities, collateralized mortgage obligations issued by U.S. Government sponsored enterprises, derivative contracts, and mortgage loans held-for-sale.held-for-sale are generally included in this category. Certain private equity investments that hold mutual fund investments that invest in publicly traded companies are also included inconsidered Level 2 assets.
Level 3Unobservable inputs that are supported by little, if any, market activity for the asset or liability. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, ormodels and similar techniques, as well as instruments for whichand may also include the determinationuse of market prices of assets or liabilities that are not directly comparable to the subject asset or liability. These methods of valuation may result in a significant portion of the fair value requires significant management judgmentbeing derived from unobservable assumptions that reflect Synovus' own estimates for assumptions that market participants would use in pricing the asset or estimation.liability. This category primarily includes collateral-dependent impaired loans, other real estate, certain equity investments, and certain private equity investments and certain derivative contracts.investments.
Fair Value Option
Synovus has elected the fair value option for mortgage loans held for sale primarily to ease the operational burdens required to maintain hedge accounting for these loans. Synovus is still able to achieve effective economic hedges on mortgage loans held for sale without the operational time and expense needed to manage a hedge accounting program.

134

Table of Contents

Valuation Methodology by Product
Following is a description of the valuation methodologies used for the major categories of financial assets and liabilities measured at fair value.
Trading Account Assets and Investment Securities Available-for-Sale
The fair values of trading account assetssecurities and investment securities available-for-saleavailable for sale are primarily based on actively traded markets where prices are based on either quoted market prices or observed transactions. TheseManagement employs independent third-party pricing services to provide fair value estimates for Synovus' investment securities available for sale and trading securities. Fair values for fixed income investment securities are classified astypically determined based upon quoted market prices, broker/dealer quotations for identical or similar securities, and/or inputs that are observable in the market, either directly or indirectly, for substantially similar securities. Level 1 within the valuation hierarchysecurities are typically exchange quoted prices and include financial instruments such as U.S. Treasury securities and equity securities. Liquidity is a significant factor inLevel 2 securities are typically matrix priced by the determination ofthird-party pricing service to calculate the fair value. Such fair value of certain trading account assets and liabilities and certain available-for-sale securities. The fair values of these instruments also take into account recent market activity as well as other marketmeasurements consider observable data such as interest rate, spreadrelevant broker/dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and prepayment information, volatility,the respective terms and U.S. Treasury and swap curves. When quoted market prices are not available, which generally occurs due to the lack of liquidityconditions for certain securities, fair values are estimated using bid prices and quoted market prices of pool or tranches of securities with similar characteristics. Thesedebt instruments. The types of securities are classified as Level 2 within the valuation hierarchy and primarily consist of collateralized mortgage obligations, mortgage-backed debt securities, debt securities of U.S. Government-sponsored enterprises and agencies, corporate debt, and state and municipal bonds. Synovus has evaluated the valuation methodologies of its third-party pricing services to determine whether such valuations are representative of an exit price in Synovus’ principal markets. In a few cases wheresecurities.
When there is limited activity or less transparency around inputs to valuation, Synovus develops valuations based on assumptions that are not readily observable in the marketplace; these securities are classified as Level 3 within the valuation hierarchy. The majority of the balance of Level 3 investment securities available for sale consists of trust preferred securities issued by financial institutions. Synovus also carries non-marketable common equity securities within this category. Synovus accounts for the non-marketable common equity securities in accordance with ASC 325-20, which requires these investments to be carried at cost. To determine the fair value of the trust preferred securities, management uses a measurement technique to reflect one that utilizes credit spreads and/or credit indices available from a third-party pricing service.  In addition, for each trust preferred security, management projects non-credit adjusted cash flows, and discounts those cash flows to net present value incorporating a relevant credit spread in the discount rate.  Other inputs to calculating fair value include potential discounts for lack of marketability.
Management uses various validation procedures to confirm the prices received from pricing services and quotations received from dealers are reasonable. Such validation procedures include reference to relevant broker/dealer quotes or other market quotes and a review of valuations and trade activity of comparable securities. Consideration is given to the nature of the quotes (e.g., indicative or firm) and the relationship of recently evidenced market activity to the prices provided by the third-party pricing service. Further, management also employs the services of an additional independent pricing firm as a means to verify and confirm the fair values of the primary independent pricing firms.
Mortgage Loans Held for Sale
Synovus elected to apply the fair value option for mortgage loans originated with the intent to sell to investors. When quoted market prices are not available, fair value is derived from a hypothetical-securitizationhypothetical bulk sale model used to estimate the “exit price”exit price of the loans in securitization.a loan sale. The bid pricing convention is used for loan pricing for similar assets. The valuation model is based upon forward settlements of a pool of loans of identical coupon, maturity, product, and credit attributes. The inputs to the model are continuously updated with available market and historical data. As the loans are sold in the secondary market and predominantly used as collateral for securitizations, the valuation model represents the highest and best use of the loans in Synovus’ principal market. Mortgage loans held for sale are classified within Level 2 of the valuation hierarchy.


133

Table of Contents

Private Equity Investments
Private equity investments includeconsist primarily of equity method investments in venture capital funds, which are primarily classified as Level 3 within the valuation hierarchy. The valuation of these investments requires significant management judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such assets. Based on these factors, the ultimate realizable value of these investments could differ significantly from the value reflected in the accompanying consolidated financial statements. For ownership in publicly traded companies held in the funds, valuation is based on the closing market price at the balance sheet date, and the valuation of marketable securities that have market restrictions is discounted until the securities can be freely traded. The private equity investments in which Synovus holds a limited partner interest consist of funds that invest in privately held companies. For privately held companies in the funds, the general partner estimates the fair value of the company in accordance with GAAP as clarified by ASC 820 and guidance specific to investment companies. The estimated fair value of the company is the estimated fair value as an exit price the fund would receive if it were to sell the company in the marketplace. The fair value of the fund's underlying investments is estimated through the use of valuation models such as option pricing or a discounted cash flow model. Valuation factors, such as recenta company's operational performance against budget or proposed purchasemilestones, last price paid by investors, with consideration given on whether financing is provided by insiders or saleunrelated new

135

Table of debt or equity of the issuer, pricing by other dealers in similar securities, size of position held,Contents

investors, public market comparables, liquidity of the market, industry and changes in economic conditions affecting the issuertrends, and change of management or key personnel, are used in the determination of fair value.
Also, Synovus holds an interest in a private equityan investment that consists of a fund that invests in publicly traded financial services companies. Although the fund holds investments in publicly traded entities, the fair value of this investment is classified as Level 2 in the valuation hierarchy because there is no actively traded market for the fund itself, and the value of the investment is based on the aggregate marketfair value of the publicly traded companies that are held in the fund for investment.
Investments Held in Rabbi Trusts
The investments held in Rabbi Trusts primarily include mutual funds that invest in equity and fixed income securities. Shares of mutual funds are valued based on quoted market prices, which represents the net asset value of the shares and are therefore classified within Level 1 of the fair value hierarchy.
Salary Stock Units
Salary stock units represent the distribution of fully vested stock awards as a part of base salary to certain key employees of Synovus. The salary stock units are classified as liabilities and are settled in cash, as determined by the closing Common Stock price on the date of settlement and the number of salary stock units being settled. Accordingly, salary stock units are classified as Level 1 within the fair value hierarchy.
Derivative Assets and Liabilities
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risk. With the exception of one derivative contract discussed herein, Synovus' derivative financial instruments are all Level 2 financial instruments. The majority of derivatives entered into by Synovus are executed over-the-counter and consist of interest rate swaps. The fair values of these derivative instruments are determined based on an internally developed model that uses readily observable market data, as quoted market prices are not available for these instruments. The valuation models and inputs depend on the type of derivative and the nature of the underlying instrument, and include interest rates, prices and indices to generate continuous yield or pricing curves, volatility factors, and customer credit related adjustments. The principal techniques used to model the value of these instruments are an income approach, discounted cash flows, Black-Scholes or Binomial Pricingbinomial pricing models. The sale of TBA mortgage-backed securities for current month delivery or in the future and the purchase of option contracts of similar duration are derivatives utilized by Synovus’ mortgage banking subsidiary, and are valued by obtaining prices directly from dealers in the form of quotes for identical securities or options using a bid pricing convention with a spread between bid and offer quotations. Interest rate swaps, floors, caps and collars, and TBA mortgage-backed securities are classified as Level 2 within the valuation hierarchy.
The CompanySynovus' mortgage banking subsidiary enters into interest rate lock commitments related to expected funding of residential mortgage loans at specified times in the future. Interest rate lock commitments that relate to the origination of mortgage loans that will be held-for-sale are considered derivative instruments under applicable accounting guidance. As such, Synovus records its interest rate lock commitments and forward loan sales commitments at fair value, determined as the amount that would be required to settle each of these derivative financial instruments at the balance sheet date. In the normal course of business, the mortgage subsidiary enters into contractual interest rate lock commitments to originateextend credit, if approved, at a fixed interest rate and with fixed expiration dates. The commitments become effective when the borrowers "lock-in" a specified interest rate within the time frames established by the mortgage banking subsidiary. Market risk arises if interest rates move adversely between the time of the interest rate lock by the borrower and the sale date of the loan to an investor. To mitigate the effect of the interest rate risk inherent in providing interest rate lock commitments to borrowers, the mortgage banking subsidiary enters into best efforts forward sales contracts with third party investors. The forward sales contracts lock in a price for the sale of loans similar to the specific interest rate lock commitments. Both the interest rate lock commitments to the borrowers and the forward sales contracts to the investors that extend through to the date the loan may close are derivatives, and accordingly, are marked to fair value through earnings. In estimating the fair value of an interest rate lock commitment, Synovus assigns a probability to the interest rate lock commitment based on an expectation that it will be exercised and the loan will be funded. The fair value of the interest rate lock commitment is derived from the fair value of related mortgage loans, which is based on observable market data and includes the expected net future cash flows related to servicing of the loans. The fair value of the interest rate lock commitment is also derived from inputs that include guarantee fees negotiated with the agencies and private investors, buy-up and buy-down values provided by the agencies and private investors, and interest rate spreads for the difference between retail and wholesale mortgage rates. Management also applies fall-out ratio assumptions for those interest rate lock commitments for which we do not close a mortgage loan. The fall-out ratio assumptions are classified as derivatives priorbased on the mortgage subsidiary's historical experience, conversion ratios for similar loan commitments, and market conditions. While fall-out tendencies are not exact predictions of which loans will or will not close, historical performance review of loan-level data provides the basis for determining the appropriate hedge ratios. In addition, on a periodic basis, the mortgage banking subsidiary performs analysis of actual rate lock fall-out experience to determine the sensitivity of the mortgage pipeline to interest rate changes from the date of the commitment through loan origination, and then period end, using applicable published mortgage-backed investment security prices. The expected fall-out ratios (or conversely

136

Table of Contents

the "pull-through" percentages) are applied to the loan closing when there is a note lock commitment outstandingdetermined fair value of the unclosed mortgage pipeline in accordance with GAAP. Changes to a borrower to close the loan, if originated, at a specific interest rate. The fair values of these derivative positions, are determined based on a bid pricing convention as mentioned above. The determination of fair value of interest rate lock commitments includes fall-out ratio assumptions related toare recognized based on interest rate changes, changes in the likelihoodprobability that athe commitment will ultimately result in a closed loan, which is a significant unobservable assumption. Therefore, thisbe exercised, and the passage of time. The fair value of the forward sales contracts to investors considers the market price movement of the same type of derivative instrument is classifiedsecurity between the trade date and the balance sheet date. These instruments are defined as Level 32 within the valuation hierarchy. These amounts, however, are insignificant.
In November 2009, Synovus sold certain Visa Class B shares to another Visa USA member financial institution. The sales price was based on the Visa stock conversion ratio in effect at the time for conversion of Visa Class B shares to Visa Class A unrestricted shares at a future date. In conjunction with the sale, Synovus entered into a derivative contract with the purchaser (the Visa Derivative)derivative), which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The fair value of the Visa derivative is measured using a discounted cash flow methodology for estimated future cash flows determined throughan internal model that includes the use of probability weightingweighted scenarios for estimates of Visa’s aggregate exposure to Covered Litigation matters, with consideration of amounts funded by Visa into its escrow account for the Covered Litigation.Litigation matters. The conversion rateinternal model also includes estimated future fees payable to the derivative iscounterparty. Since this estimation process requires application of judgment in developing significant unobservable inputs used to determine the possible outcomes and the probability weighting assigned to each scenario, this derivative has been classified as Level 3 within the valuation hierarchy ashierarchy. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreement" of this Report for additional discussion on the value is determined using discounted cash flow methodologiesVisa derivative and involves unobservable inputs which are not supported by market activity for the liability.related litigation.


137

Table of Contents

Assets and Liabilities Measured at Fair Value on a Recurring Basis
Synovus adopted certain of the new disclosure requirements of ASU 2010-06, Improving Disclosures about Fair Value Measurements, effective January 1, 2010. The guidance requiresfollowing table presents all financial instruments measured at fair value disclosures by classon a recurring basis as of assetsDecember 31, 2012 and liabilities rather than by major category.2011, according to the valuation hierarchy included in ASC 820-10. For equity and debt securities, class was determined based on the nature and risks of the investments. Transfers between levels were inconsequential for the years ended December 31, 20112012 and 2010. The following table presents all financial instruments measured at fair value on a recurring basis, as of December 31, 2011 and 2010, according to the valuation hierarchy included in ASC 820-10.were inconsequential.

 December 31, 2012
(in thousands)Level 1 Level 2 Level 3 Total Assets and Liabilities at Fair Value
Assets       
Trading securities:       
  Mortgage-backed securities issued by U.S.
  Government agencies    
$
 2,171
 
 2,171
  Collateralized mortgage obligations issued by
  U.S. Government sponsored enterprises    

 4,875
 
 4,875
State and municipal securities
 451
 
 451
  All other residential mortgage-backed
  securities    

 1,159
 
 1,159
Other investments
 2,446
 
 2,446
Total trading securities
 11,102
 
 11,102
Mortgage loans held for sale
 212,663
 
 212,663
Investment securities available for sale:       
U.S. Treasury securities356
 
 
 356
U.S. Government agency securities
 38,046
 
 38,046
Securities issued by U.S. Government sponsored enterprises
 293,310
 
 293,310
Mortgage-backed securities issued by U.S. Government agencies
 245,593
 
 245,593
Mortgage-backed securities issued by U.S. Government sponsored enterprises
 1,867,493
 
 1,867,493
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 514,489
 
 514,489
State and municipal securities
 15,798
 
 15,798
Equity securities2,849
 
 891
 3,740
  Other investments(1)    

 
 2,287
 2,287
Total investment securities available for sale3,205
 2,974,729
 3,178
 2,981,112
Private equity investments
 1,168
 30,708
 31,876
Mutual funds held in Rabbi Trusts10,001
 
 
 10,001
Derivative assets:       
Interest rate contracts
 61,869
 
 61,869
Mortgage derivatives
 2,793
 
 2,793
Total derivative assets
 64,662
 
 64,662
Liabilities       
Trading securities
 91
 
 91
Salary stock units1,888
 
 
 1,888
Derivative liabilities:       
Interest rate contracts
 62,912
 
 62,912
Mortgage derivatives
 525
 
 525
Visa Derivative
 
 2,956
 2,956
Total derivative liabilities$
 63,437
 2,956
 66,393
        

134138

Table of Contents

 December 31, 2011
(in thousands)Level 1 Level 2 Level 3 Total Assets and Liabilities at Fair Value
Assets       
Trading securities:       
  Mortgage-backed securities issued by U.S.
  Government agencies    
$
 33
 
 33
  Collateralized mortgage obligations issued by
  U.S. Government sponsored enterprises    

 4,040
 
 4,040
State and municipal securities
 10
 
 10
  All other residential mortgage-backed
  securities    

 11,748
 
 11,748
Other investments
 1,035
 
 1,035
Total trading securities
 16,866
 
 16,866
Mortgage loans held for sale
 161,509
 
 161,509
Investment securities available for sale:       
U.S. Treasury securities426
 
 
 426
U.S. Government agency securities
 40,493
 
 40,493
Securities issued by U.S. Government sponsored enterprises
 675,421
 
 675,421
Mortgage-backed securities issued by U.S. Government agencies
 285,753
 
 285,753
Mortgage-backed securities issued by U.S. Government sponsored enterprises
 2,002,006
 
 2,002,006
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 651,500
 
 651,500
State and municipal securities
 25,318
 
 25,318
Equity securities2,366
 
 1,393
 3,759
  Other investments(1)    

 
 5,449
 5,449
Total investment securities available for sale2,792
 3,680,491
 6,842
 3,690,125
Private equity investments
 597
 21,418
 22,015
Mutual funds held in Rabbi Trusts10,353
 
 
 10,353
Derivative assets:       
Interest rate contracts
 83,072
 
 83,072
Mortgage derivatives
 
 1,851
 1,851
Total derivative assets
 83,072
 1,851
 84,923
Liabilities       
Derivative liabilities:       
Interest rate contracts
 85,534
 
 85,534
Mortgage derivatives
 1,947
 
 1,947
Visa Derivative
 
 9,093
 9,093
Total derivative liabilities$
 87,481
 9,093
 96,574
        
 December 31, 2010
(in thousands)Level 1 Level 2 Level 3 Total Assets Liabilities at Fair Value
Assets       
Trading securities:       
U.S. Treasury securities$1,393
 
 
 1,393
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 6,254
 
 6,254
Other U.S. Government agencies
 
 
 

135

Table of Contents

December 31, 2011
(in thousands)Level 1 Level 2 Level 3 Total Assets and Liabilities at Fair Value
Assets       
Trading securities:       
Mortgage-backed securities issued by U.S. Government agencies       
U.S. Treasury securities$
 33
 
 33
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 4,040
 
 4,040
Other U.S. Government agencies
 
 
 
State and municipal securities
 834
 
 834

 10
 
 10
All other residential mortgage-backed securities
 13,768
 
 13,768

 11,748
 
 11,748
Equity, mutual funds, and other45
 
 
 45

 1,035
 
 1,035
Total trading securities1,438
 20,856
 
 22,294

 16,866
 
 16,866
Mortgage loans held for sale
 232,839
 
 232,839

 161,509
 
 161,509
Investment securities available for sale:              
U.S. Treasury securities257,672
 
 
 257,672
426
 
 
 426
U.S. Government agency securities
 51,791
 
 51,791

 40,493
 
 40,493
Securities issued by U.S. Government sponsored enterprises
 862,320
 
 862,320

 675,421
 
 675,421
Mortgage-backed securities issued by U.S. Government agencies
 459,838
 
 459,838

 285,753
 
 285,753
Mortgage-backed securities issued by U.S. Government sponsored enterprises
 1,629,445
 
 1,629,445

 2,002,006
 
 2,002,006
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 29,994
 
 29,994

 651,500
 
 651,500
State and municipal securities
 50,343
 
 50,343

 25,318
 
 25,318
Equity securities6,632
 
 6,174
 12,806
2,366
 
 1,393
 3,759
Other investments(1)

 81,611
 4,448
 86,059

 
 5,449
 5,449
Total investment securities available for sale264,304
 3,165,342
 10,622
 3,440,268
2,792
 3,680,491
 6,842
 3,690,125
Private equity investments
 
 47,357
 47,357

 597
 21,418
 22,015
Mutual funds held in Rabbi Trusts11,239
 
 
 11,239
10,353
 
 
 10,353
Derivative assets:              
Interest rate contracts
 85,070
 
 85,070

 83,072
 
 83,072
Mortgage derivatives
 
 1,290
 1,290
Mortgage derivatives (2)

 
 1,851
 1,851
Total derivative assets
 85,070
 1,290
 86,360

 83,072
 1,851
 84,923
Liabilities              
Derivative liabilities:              
Interest rate contracts
 85,588
 
 85,588

 85,534
 
 85,534
Mortgage derivatives
 1,780
 
 1,780
Mortgage derivatives (1)

 1,947
 
 1,947
Visa Derivative
 
 5,470
 5,470

 
 9,093
 9,093
Total derivative liabilities$
 87,368
 5,470
 92,838
$
 87,481
 9,093
 96,574
       
(1) Based on an analysis of the nature and risks of these investments, Synovus has determined that presenting these investments as a single asset class is appropriate.
(2) Mortgage derivatives consist of customer interest rate lock commitments that relate to the origination of mortgage loans and forward loan sales commitments with third party investors.

139

Table of Contents

Fair Value Option
The following table summarizes the difference between the fair value and the unpaid principal balance for mortgage loans held for sale measured at fair value and the changes in fair value of these loans. The table does not reflect the change in fair value attributable to the related economic hedge Synovus uses to mitigate interest rate risk associated with the financial instruments. Changes in fair value were recorded as a component of mortgage banking income and other non-interest income in the consolidated statements of operations, as appropriate. An immaterial portion of these amounts was attributable to changes in instrument-specific credit risk.

Changes in Fair Value Recorded, NetChanges in Fair Value Recorded, Net
Twelve Months Ended December 31,Twelve Months Ended December 31,
(in thousands)2011 2010 20092012 2011 2010
Mortgage loans held for sale$5,185
 (2,492) (3,442)$1,813
 5,185
 (2,492)
Mortgage Loans Held for Sale     
Mortgage loans held for sale:     
Fair value161,509
 232,839
 138,056
212,663
 161,509
 232,839
Unpaid principal balance157,316
 233,831
 136,288
206,657
 157,316
 233,831
Fair value less aggregate unpaid principal balance$4,193
 (992) 1,768
$6,006
 4,193
 (992)
    ��     


136

Table of Contents

Changes in Level 3 Fair Value Measurements
As noted above, Synovus uses significant unobservable inputs (Level 3) to determinein determining the fair value of certain assets and liabilities.liabilities classified as Level 3 in the fair value hierarchy. The table below includes a roll forwardroll-forward of the amounts on the consolidated balance sheet for the year ended December 31, 20112012 and 20102011 (including the change in fair value), for financial instruments of a material nature that are classified by Synovus within Level 3 of the fair value hierarchy and are measured at fair value on a recurring basis. Transfers between fair value levels are recognized at the end of the reporting period in which the associated changes in inputs occur. During the first quarter of 2012, Synovus transferred the mortgage derivative asset, which consists of interest rate lock commitments totaling $1.9 million, from Level 3 to Level 2 within the fair value hierarchy, reflecting increased transparency of the inputs used to value these financial instruments, which are based on the mortgage banking subsidiary's historical experience, conversion ratios for similar loan commitments, market conditions and other observable inputs, instead of previously used external industry data. Additionally, during the first quarter of 2012, Synovus transferred assets totaling $501 thousand that were classified as a Level 3 equity security to other assets to more accurately reflect the financial characteristics of the financial instruments.


140

Table of Contents

20112012
(in thousands)Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts, Net(3)
Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts, Net(3)
Beginning balance, January 1,$10,622
 47,357
 (4,180)$6,842
 21,418
 (7,242)
Total gains (losses) realized/unrealized:      
Included in earnings(1)
1,000
 (1,118) (3,062)(450) 8,233
 (6,304)
Unrealized gains (losses) included in other comprehensive income(228) 
 
(713) 
 
Change from consolidated to equity method investment
 (27,291) 

 
 
Purchases
 2,470
(2 
) 


 1,057
(2 
) 

Sales(4,552) 
 

 
 
Issuances
 
 

 
 
Settlements
 
 
(2,000) 
 12,441
Amortization of discount/premium
 
 

 
 
Transfers in and/or out of Level 3
 
 
(501) 
 (1,851)
Ending balance, December 31,$6,842
 21,418
 (7,242)$3,178
 30,708
 (2,956)
The amount of total net gains (losses) for the year
included in earnings attributable to the change
in unrealized gains (losses) relating to assets still
held at December 31,
$1,000
 (1,118) (3,062)$(450) 8,233
 (6,304)
      
20102011
(in thousands)Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts, Net(3)
Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts, Net(3)
Beginning balance, January 1,$13,326
 41,364
 (12,663)$10,622
 47,357
 (4,180)
Total gains (losses) realized/unrealized:      
Included in earnings(1)
(1,000) 7,203
 8,483
1,000
 (1,118) (3,062)
Unrealized gains (losses) included in other comprehensive income(861) 
 
(228) 
 
Changes from consolidated to equity method investment
 (27,291) 
Purchases
 




 2,470
(2 
) 

Sales
 (1,210) 
(4,552) 
 
Issuances
 
 

 
 
Settlements(153) 
 

 
 
Amortization of discount/premium(690) 
 

 
 
Transfers in and/or out of Level 3
 
 

 
 
Ending balance, December 31,$10,622
 47,357
 (4,180)$6,842
 21,418
 (7,242)
The amount of total net gains (losses) for the year
included in earnings attributable to the change
in unrealized gains (losses) relating to assets still
held at December 31,
$(1,000) 7,203
 8,483
$1,000
 (1,118) (3,062)
      
(1) Included in earnings as a component of other non-interest income.income(expense).
(2) Represents additional capital contributed to a private equity investment fund for capital calls. There are no such calls outstanding as of December 31, 2012.
(3) Other derivative contracts include the Visa Derivative for both years presented and the mortgage derivatives.derivatives for the year ended December 31, 2011.

141

Table of Contents

Assets Measured at Fair Value on a Non-recurring Basis
From time to time, certain assets may be recorded at fair value on a non-recurring basis. These non-recurring fair value adjustments typically are a result of the application of lower of cost or fair value accounting or a write-down occurring during the

137

Table of Contents

period. For example, if the fair value of an asset in these categories falls below its cost basis, it is considered to be at fair value at the end of the period of the adjustment. In periods where there is no adjustment, the asset is generally not considered to be at fair value. The following table presents certain assets measured at fair value on a non-recurring basis as of the dates indicated for which there was a fair value adjustment had been recognized as of December 31, 2011 and 2010.
during the period, according to the valuation hierarchy included in ASC 820-10.


As of December 31, 2011 Fair Value Adjustments for the Year Ended December 31, 2011As of December 31, 2012 Fair Value Adjustments for the Year Ended December 31, 2012
(in thousands)Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 
Impaired loans(1)
$
 
 523,288
 99,762
$
 
 $80,299
 52,916
Other loans held for sale
 
 2,841
 1,659

 
 7,420
 5,144
Other real estate
 
 112,164
 53,876
���
 
 79,293
 22,615
Other properties held for sale
 
 16,254
 5,345
Other assets held for sale
 
 5,804
 2,425
              
As of December 31, 2010 Fair Value Adjustments for the Year Ended December 31, 2010As of December 31, 2011 Fair Value Adjustments for the Year Ended December 31, 2011
Level 1 Level 2 Level 3  Level 1 Level 2 Level 3 
Impaired loans(1)
$
 
 631,934
 176,086
$
 
 $222,404
 100,129
Other loans held for sale
 
 8,412
 51,081

 
 6,532
 4,860
Other real estate
 
 197,615
 105,877

 
 112,164
 53,876
Other assets held for sale
 
 12,633
 6,162
              
(1) Impaired loans that are collateral-dependent.

LoansCollateral dependent impaired loans are evaluated for impairment in accordance with the provisions of ASC 310-10-35 using the present value of the expected future cash flows discounted at the loan’s effective interest rate, or as a practical expedient, a loan’s observable market price, or the fair value of the collateral ifless costs to sell. For loans measured using the loan is collateral-dependent.
Under the practical expedient, Synovus measures theestimated fair value of collateral-dependent impaired loans based on the fair value of the collateral securing these loans less costs to sell. These measurements are classified as Level 3 within the valuation hierarchy. A significant amount of nonaccrual impaired loans are secured by real estate and considered collateral-dependent. Thesell, fair value of this real estate is generally determined based upon appraisals performed by a certified or licensed appraiser using inputs such as absorption rates, capitalization rates, and market comparables, adjusted for estimated selling costs. Management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuation, and anticipated sales values considering managementmanagement's plans for disposition, which could result in adjustmentadjustments to the collateral value estimates indicated in the appraisals. ImpairedEstimated costs to sell are based on actual amounts for similar assets. These measurements are classified as Level 3 within the valuation hierarchy. Collateral dependent impaired loans are reviewed and evaluated on at least a quarterly basis for additional impairment and adjusted accordingly based on the same factors identified above.
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of the loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell, as well as consideration of the market for loan sales versus the sale of collateral. At the time of transfer, if the fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from sale of these loans, are recognized as gains/losses on other loans held for sale, net, as a component of non-interest expense on the consolidated statements of operations.
ORE consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. The fair value of ORE is determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. An asset thatAt foreclosure, ORE is acquired through, or in lieu of, loan foreclosures is valuedrecorded at the lower of cost or fair value of the asset less the estimated cost to sell. The transfersell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value results in aless estimated costs to sell, not to exceed the new cost basis, determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for the asset.estimated selling costs. Subsequent to foreclosure, valuations are updated periodicallyquarterly and assets are marked to the lower of fair value less estimated selling costs and current fair value, but not to exceed the new cost basis. Determinationcost. In the determination of fair value subsequent to foreclosure, management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuation, and anticipated sales values considering management’s plans for disposition, including liquidation sales, which could result in adjustment to lower the collateralfair value estimates indicated in the appraisals. Internally adjusted valuations are considered Level 3 measurements as management uses assumptions that may not be observable in the market.

142

Table of Contents

Other assets held for sale consist of certain premises and equipment held for sale, including those related to the efficiency initiatives discussed in Note 2 “Restructuring Charges”3, Restructuring Charges, herein. These assets are classified as held for sale and recorded at the lower of their amortized cost or fair value, less costs to sell, consistent with ASC 360-10. The fair value of these assets is determined primarily on the basis of BOVappraisals or appraisals,BOV, as circumstances warrant.warrant, adjusted for estimated selling costs. Both techniques engage licensed or certified professionals that use inputs such as absorption rates, capitalization rates, and market comparables; these valuations are considered Level 3 measurements since assumptions or inputs may not be observable in the market.
Quantitative Information about Level 3 Fair Value Measurements
The tables below provide an overview of the valuation techniques and significant unobservable inputs used in those techniques to measure financial instruments that are classified within Level 3 of the valuation hierarchy. The range of sensitivities that management utilized in its fair value calculations is deemed acceptable in the industry with respect to the identified financial instruments.
December 31, 2012
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(a) 
Assets measured at fair value on a recurring basis      
       
Investment Securities Available for Sale:      
Equity securities $891
 Individual analysis of each investment
Multiple data points, including, but not limited to evaluation of past and projected business performance (b)
N/A
       
Other investments:      
       
Trust preferred securities 2,287
 Discounted cash flow analysisCredit spread embedded in discount rate425-650 bps (571 bps)
     
Discount for lack of marketability(b)
0%-10% (0%)
       
Private equity investments 30,708
 Individual analysis of each investee company
Multiple factors, including but not limited to, current operations, financial conditions, cash flows, evaluation of business management and financial plans, and recently executed company transactions related to the investee companies (b)  
N/A
       
Visa derivative liability $2,956
 Probability modelProbability-weighted potential outcomes of the Covered Litigation and fees payable to the counterparty through the estimated term of the contract$400 thousand to $3.0 million ($3.0 million)
       




143

Table of Contents

December 31, 2012
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(a)
Assets measured at fair value on a non-recurring basis      
Collateral dependent impaired loans $80,299
 Third party appraised value of collateral less estimated selling costsDiscount to appraised value (c)0%-12% (4%)
     Estimated selling costs0%-10% (7%)
       
Other loans held for sale 7,420
 Third party appraised value of collateral less estimated selling costsAppraised value (c)0%-12% (4%)
     Estimated selling costs0%-10% (7%)
       
Other real estate 79,293
 Third party appraised value of collateral less estimated selling costsDiscount to appraised value (c)0%-7% (2%)
     Estimated selling costs0%-10% (7%)
       
Other assets held for sale $5,804
 Third party appraised value of collateral less estimated selling costs or BOVDiscount to appraised value (c)13%-51% (29%)
     Estimated selling costs0%-10% (7%)
(a) The range represents management's best estimate of the high and low of the value that would be assigned to a particular input. The weighted average is the measure of central tendencies; it is the value that management is using or most likely to use for the asset or liability.
(b) Represents management's estimate of discount that market participants would require based on the instrument's lack of marketability.
(c) Synovus also makes adjustments to the values of the assets listed above for various reasons, including age of the appraisal, information known by management about the property, such as occupancy rates, changes to the physical conditions of the property, and other factors.
Sensitivity Analysis of Level 3 Unobservable Inputs Measured on a Recurring Basis
Included in the fair value estimates of financial instruments carried at fair value on the consolidated balance sheet are those estimated in full or in part using valuation techniques based on assumptions that are not supported by observable market prices, rates, or other inputs. Unobservable inputs are assessed carefully, considering the current economic environment and market conditions. However, by their very nature, unobservable inputs imply a degree of uncertainty in their determination, because they are supported by little, if any, market activity for the related asset or liability.
Investment Securities Available for Sale
The significant unobservable inputs used in the fair value measurement of the corporate obligations in Level 3 assets are the credit spread embedded in the discount rate and the discount for lack of marketability. Generally, a change in one or more assumptions, and the degree or sensitivity of the change used, can have a meaningful impact on fair value. With regard to the trust preferred securities in Level 3 assets, raising the credit spread, and raising the discount for lack of marketability assumptions will result in a lower fair value measurement.
Private Equity Investments
In the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of private equity investments, significant judgment is required to value these investments. The significant unobservable inputs used in the fair value measurement of private equity investments include current operations, financial condition, and cash flows, comparables adjustedand private sales, when available; and recently executed financing transactions related to investee companies. Significant increases or decreases in any of these inputs in isolation would result in a significantly lower or higher fair value measurement.

144

Table of Contents

Visa Derivative Liability
The fair value of the Visa derivative liability is measured using a probability model, which utilizes probability weighted scenarios for estimates of Visa’s aggregate exposure (from which the Company's exposure is derived) to Covered Litigation matters, which include consideration of amounts funded by Visa into its escrow account for the Covered Litigation matters, Visa's disclosures about the Covered Litigation, and estimated selling costs.future monthly fees payable to the derivative counterparty. Significant increases (decreases) in any of these inputs in isolation would result in a significantly higher (lower) valuation of the Visa derivative liability. Generally, a change in the amount funded by Visa into its escrow for the Covered Litigation would have a directionally similar change in the assumptions used for the discounted cash flow technique used to compute fair value.
Fair Value of Financial Instruments
The following table presents the carrying and fair values of financial instruments at December 31, 20112012 and 20102011. The fair value represents management’s best estimates based on a range of methodologies and assumptions. For financial instruments that are not recorded at fair value on the balance sheet, such as loans, interest bearing deposits (including brokered deposits), and long-term debt, the figures given in the notes should not be taken as an estimate of the amount that would be realized if all such financial instruments were to be settled immediately.
Cash and due from banks,cash equivalents, interest bearing funds with the Federal Reserve Bank, interest earning deposits with banks, and

138

Table of Contents

federal funds sold and securities purchased under resale agreements are repriced on a short-term basis; as such, the carrying value closely approximates fair value. Since these amounts generally relate to highly liquid assets, these are considered a Level 1 measurement.
Loans, net of deferred fees and costs, are recorded at the amount of funds advanced, less charge-offs and an estimation of credit risk represented by the allowance for loan losses. The fair value estimates for disclosure purposes differentiate loans based on their financial characteristics, such as product classification, loan category, pricing features, and remaining maturity. The fair value of loans is estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type, such as commercial, mortgage, home equity, credit card, and other consumer loans. Commercial loans are further segmented into certain collateral code groupings. The fair value of the loan portfolio is calculated in accordance with ASC 825-10-50, by discounting contractualestimated future cash flows using current origination rates for loans with similar terms. An incremental discount equal to the allowance for loan losses is subtracted from the present value of estimated market discount rates whichfuture cash flows to reflect the estimated credit and interest rate risk inherent in the loan.discount. This method of estimating fair value does not incorporate the exit-price concept of fair value prescribed by ASC 820-10 and generally produces a higher value than a pure exit price approach. For loans measured using the estimated fair value of collateral less costs to sell, fair value is generally estimated using appraisals of the collateral. Collateral values are monitored and additional write-downs are recognized if it is determined that the estimated collateral values have declined further. Estimated costs to sell are based on current amounts of disposal costs for similar assets. Carrying value is considered to reflect fair value for these loans. Loans are considered a Level 3 fair value measurement.
The fair value of deposits with no stated maturity, such as non-interest bearing demand accounts, interest bearing demand deposits, money market accounts, and savings accounts, is estimated to be equal to the amount payable on demand as of that respective date. The fair value of time deposits is based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for deposits of similar remaining maturities. The value of long-term relationships with depositors is not taken into account in estimating fair values. Synovus has developed long-term relationships with its customers through its deposit base and, in the opinion of management, these customer relationships add significant value to Synovus. Synovus has determined that the appropriate classification for deposits is Level 2 due to the ability to reasonably measure all inputs to valuation based on observable market variables. Short-term and long-term debt is also considered a Level 2 valuation, as management relies on market prices for bonds or debt that is similar, but not necessarily identical, to the debt being valued. Short-term debt that matures within ten days is assumed to be at fair value.value, and is considered a Level 1 measurement. The fair value of other short-term and long-term debt with fixed interest rates is calculated by discounting contractual cash flows using estimated market discount rates.rates for bonds or debt that is similar but not identical.


145

Table of Contents

December 31, 2011 December 31, 2010December 31, 2012

(in thousands)
Carrying Value Fair Value Carrying Value Fair ValueCarrying Value Fair Value Level 1 Level 2 Level 3
Financial assets       
Cash and due from banks$510,423
 510,423
 389,021
 389,021
Financial Assets         
Cash and cash equivalents$614,630
 614,630
 614,630
 
 
Interest bearing funds with Federal Reserve Bank1,567,006
 1,567,006
 3,103,896
 3,103,896
1,498,390
 1,498,390
 1,498,390
 
 
Interest earning deposits with banks13,590
 13,590
 16,446
 16,446
23,442
 23,442
 23,442
 
 
Federal funds sold and securities purchased under resale agreements158,916
 158,916
 160,502
 160,502
113,517
 113,517
 113,517
 
 
Trading account assets16,866
 16,866
 22,294
 22,294
11,102
 11,102
 
 11,102
 
Mortgage loans held for sale161,509
 161,509
 232,839
 232,839
212,663
 212,663
 
 212,663
 
Other loans held for sale30,156
 30,156
 127,365
 127,365
Impaired/other loans held for sale10,690
 10,690
 
 
 10,690
Investment securities available for sale3,690,125
 3,690,125
 3,440,268
 3,440,268
2,981,112
 2,981,112
 3,205
 2,974,729
 3,178
Private equity investments22,015
 22,015
 47,357
 47,357
31,876
 31,876
 
 1,168
 30,708
Loans, net19,543,319
 19,621,279
 20,882,216
 20,745,839
Derivative asset positions84,923
 84,923
 86,360
 86,360
Financial liabilities       
Mutual funds held in Rabbi Trusts10,001
 10,001
 10,001
 
 
Loans, net of deferred fees and costs19,541,690
 19,254,199
 
 
 19,254,199
Derivative assets64,662
 64,662
 
 64,662
 
Financial Liabilities         
Trading account liabilities$91
 91
 
 91
 
Non-interest bearing deposits$5,366,868
 5,366,868
 4,298,372
 4,298,372
5,665,527
 5,665,527
 
 5,665,527
 
Interest bearing deposits17,044,884
 17,092,784
 20,201,932
 20,270,594
15,391,517
 15,415,160
 
 15,415,160
 
Federal funds purchased and other
short-term borrowings
313,757
 313,757
 499,226
 499,226
201,243
 201,243
 
 201,243
 
Salary stock units1,888
 1,888
 1,888
 
 
Long-term debt1,364,727
 1,302,560
 1,808,161
 1,726,752
1,726,455
 1,784,223
 
 1,784,223
 
Derivative liability positions96,574
 96,574
 92,838
 92,838
Derivative liabilities66,393
 66,393
 
 63,437
 2,956
                

146

Table of Contents

 December 31, 2011

(in thousands)
Carrying Value Fair Value
Financial assets   
Cash and cash equivalents510,423
 510,423
Interest bearing funds with Federal Reserve Bank1,567,006
 1,567,006
Interest earning deposits with banks13,590
 13,590
Federal funds sold and securities purchased under resale agreements158,916
 158,916
Trading account assets16,866
 16,866
Mortgage loans held for sale161,509
 161,509
Impaired/other loans held for sale30,156
 30,156
Investment securities available for sale3,690,125
 3,690,125
Private equity investments22,015
 22,015
Mutual funds held in Rabbi Trusts10,353
 10,353
Loans, net of deferred fees and costs20,079,813
 19,621,279
Derivative assets84,923
 84,923
Financial liabilities   
Non-interest bearing deposits5,366,868
 5,366,868
Interest bearing deposits17,044,884
 17,092,784
Federal funds purchased and other short-term borrowings313,757
 313,757
Long-term debt1,364,727
 1,302,560
Derivative liabilities96,574
 96,574
    

Note 1817 - Derivative Instruments
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risk. These derivative instruments generally consist of interest rate swaps, interest rate lock commitments made to prospective mortgage loan customers, and commitments to sell fixed-rate mortgage loans. Interest rate lock commitments represent derivative instruments since it is intended that such loans will be sold.
From time to time, Synovus utilizes interest rate swaps to manage interest rate risks primarily arising from its core banking activities. These interest rate swap transactions generally involve the exchange of fixed and floating rate interest rate payment obligations without the exchange of underlying principal amounts.
Swaps may be designated as either cash flow hedges or fair value hedges, as discussed below. As of December 31, 2012 and 2011, Synovus had no outstanding interest rate swap contracts utilized to manage interest rate risk. The notional amount of interest rate swap contracts utilized as part of overall interest rate risk management as of December 31, 2010

139

Table of Contents

was $150.0 million. The notional amount represents the amount on which calculation of interest payments to be exchanged are based. The receive fixed interest rate swap contracts at December 31, 2010 were being utilized to hedge $150.0 million in floating rate loans. Synovus also used such contracts to hedge fixed rate liabilities; however, no such hedges existed as of December 31, 2010. A summary of interest rate contracts and their terms at December 31, 2010 is shown below. In accordance with the provisions of ASC 815, the fair value (net unrealized gains and losses) of these contracts has been recorded on the consolidated balance sheets.

Interest Rate Contracts

 
  

(dollars in thousands)
 
Notional
Amount    
 Weighted Average Receive Rate 
Weighted Average Pay Rate(1)    
 Weighted Average Maturity In Months Unrealized Gains Unrealized Losses Net Unrealized Gains
December 31, 2010              
Receive fixed swaps:              
Fair value hedges $
 
 
 
 
 
 
Cash flow hedges 150,000
 8.27
 3.25
 4
 2,475
 
 2,475
Total $150,000
 8.27% 3.25
 4
 2,475
 
 2,475
               
(1)  Variable pay rate based upon contract rates in effect at December 31, 2010.

Cash Flow Hedges
Synovus designates hedges of floating rate loans as cash flow hedges. These swaps hedge against the variability of cash flows from specified pools of floating rate prime based loans. Synovus calculates effectiveness of the hedging relationship quarterly using regression analysis. The effective portion of the gain or loss on the derivative instrument is reported as a component of other comprehensive income and reclassified into earnings in the same period or periods during which the hedged transactions affect earnings. Ineffectiveness from cash flow hedges is recognized in the consolidated statements of operations as a component of other non-interest income. As of December 31, 20112012, there were no cash flow hedges outstanding, and therefore, no cumulative ineffectiveness.
Synovus expects to reclassify from accumulated other comprehensive income (loss) $1.4 million(447) thousand to pre-tax income during the next year as amortization of deferred gains (losses) are recorded.
Synovus did not terminate any cash flow hedges during 2011. During 2010, Synovus terminated certain cash flow hedges, which resulted in a net pre-tax gain of $14.6 million2012 or 2011. This gain has been recorded as a component of accumulated other comprehensive income (loss) and is being amortized over the shorter of the remaining contract life or the maturity of the designated instrument as an adjustment to interest income. The remaining unamortized deferred gain (loss)loss balance of all previously terminated cash flow hedges at December 31, 20112012 and 20102011 was $(630) thousand2.0 million and $8.8 million630 thousand, respectively.
Fair Value Hedges
Synovus designates hedges of fixed rate liabilities as fair value hedges. These swaps hedge against the change in fair value

147


of various fixed rate liabilities due to changes in the benchmark interest rate, LIBOR. Synovus calculates effectiveness of the fair value hedges quarterly using regression analysis. As of December 31, 20112012 and 20102011, there were no fair value hedges outstanding, and therefore, no cumulative ineffectiveness. Ineffectiveness from fair value hedges is recognized in the consolidated statements of operations as a component of other non-interest income.
Synovus did not terminate any fair value hedges during 20112012 or 20102011. The remaining unamortized deferred gain (loss) balance on all previously terminated fair value hedges at December 31, 20112012 and 20102011 was $21.213.9 million and $28.121.2 million, respectively.
Customer Related Derivative Positions
Synovus also enters into derivative financial instruments to meet the financing and interest rate risk management needs of its customers. Upon entering into these instruments to meet customer needs, Synovus enters into offsetting positions in order to minimize the interest rate risk. These derivative financial instruments are recorded at fair value with any resulting gain or loss recorded in current period earnings. As of December 31, 2011 and 20102012, the notional amount of customer related interest rate derivative financial instruments, including both the customer position and the offsetting position, was $1.501.10 billion and $1.90$1.50 billion, respectively.
Visa Derivative

140


In conjunction with the sale of Class B shares of common stock issued by Visa to Synovus as a Visa USA member, Synovus entered into a derivative contract with the purchaser, which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The conversion ratio changes when Visa deposits funds to a litigation escrow established by Visa to pay settlements for certain litigation, which Visa is indemnified by Visa USA members (the "Covered Litigation").members. The litigation escrow is funded by proceeds from Visa’s conversion of Class B shares. The fair value of the derivative liability is based on an estimate of Synovus’ membership proportion of Visa’s aggregate exposure to the Covered Litigation, or in effect,the future cumulative deposits to the litigation escrow for settlement of the Covered Litigation.Litigation, and estimated future monthly fees payable to the derivative counterparty. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreement" of this Report for further information.
Mortgage Derivatives
Synovus originates first lien residential mortgage loans for sale into the secondary market and generally does not hold the originated loans for investment purposes. Mortgage loans are sold by Synovus for conversion to securities and the servicing of these loans is generally sold to a third-party servicing aggregator, or Synovus sells the mortgage loans are sold as whole loans to investors either individually or in bulk on a servicing released basis.
At December 31, 20112012 and 20102011, Synovus had commitmentsagreements to fund at a locked interest rate, primarily fixed-rate mortgage loans to customers in the amount of $115.5158.0 million and $114.3115.5 million, respectively. The fair value of these rate lock commitments at a locked interest rate at December 31, 20112012 and 20102011, resulted in an unrealized net gain of $1.92.8 million, and $1.31.9 million, respectively, which was recorded as a component of mortgage banking income in the consolidated statements of operations.
At December 31, 20112012 and 20102011, outstanding commitments to sell primarily fixed-rate mortgage loans amounted to $202.5231.5 million and $344.0202.5 million, respectively. Such commitments are entered into to reduce the exposure to market risk arising from potential changes in interest rates, which could affect the fair value of mortgage loans held for sale and outstanding rate lock commitments, atwhich guarantee a lockedcertain interest rate to originate residentialif the loan is ultimately funded or granted by the Bank as a mortgage loansloan held for resale.sale. The commitments to sell mortgage loans are at fixed prices and are scheduled to settle at specified dates that generally do not exceed 90 days. The fair value of outstanding commitments to sell mortgage loans at December 31, 20112012 and 20102011 resulted in an unrealized loss of $1.9 million525 thousand and $1.81.9 million, respectively, which was recorded as a component of mortgage banking income in the consolidated statements of operations.
Counterparty Credit Risk and Collateral
Entering into derivative contracts potentially exposes Synovus to the risk of counterparties’ failure to fulfill their legal obligations, including, but not limited to, potential amounts due or payable under each derivative contract. Notional principal amounts are often used to express the volume of these transactions, but the amounts potentially subject to credit risk are much smaller. Synovus assesses the credit risk of its dealer counterparties by regularly monitoring publicly available credit rating information and other market indicators. Dealer collateral requirements are determined via risk-based policies and procedures and in accordance with existing agreements. Synovus seeks to minimize dealer credit risk by dealing with highly rated counterparties and by obtaining collateral for exposures above certain predetermined limits. Management closely monitors credit conditions within the customer swap portfolio, which management deems to be of higher risk than dealer counterparties. Collateral is secured at origination and credit related fair value adjustments are recorded against the asset value of the derivative as deemed necessary based upon an analysis, which includes consideration of the current asset value of the swap, customer credit rating, collateral value, and current economic conditions. The fair value of customer standing with regards to its swap asset positions was $83.1 millioncontractual obligations and $82.6 million as of December 31, 2011 and 2010, respectively.other related matters. Such asset values fluctuate

148


based upon currentchanges in interest rates regardless of changes in notional amounts and changes in customer specific risk.
Collateral Contingencies
Certain of Synovus’ derivative instruments contain provisions that require Synovus to maintain an investment grade credit rating from each of the major credit rating agencies. When Synovus’ credit rating falls below investment grade, these provisions allow the counterparties of the derivative instrument to demand immediate and ongoing full collateralization on derivative instruments in net liability positions and, for certain counterparties, request immediate termination. As Synovus’ current rating is below investment grade, Synovus is required to post collateral, including independent amounts for certain counterparties,as required by each agreement, against these positions. As of December 31, 20112012, collateral oftotaling $141.0110.0 million in the form, consisting of cash and short-term investments, has been pledged to the derivative counterparties to comply with collateral and independent amount requirements.

141



At December 31, 2011, Synovus did not have any fair value hedges or cash flow hedges. The impact of derivativesderivative instruments on the consolidated balance sheets at December 31, 20112012 and 20102011 is presented below.

Fair Value of Derivative Assets Fair Value of Derivative LiabilitiesFair Value of Derivative Assets Fair Value of Derivative Liabilities
 December 31, December 31, December 31, December 31,

(in thousands)
Location on Consolidated Balance Sheet 2011 2010 Location on Consolidated Balance Sheet 2011 2010Location on Consolidated Balance Sheet 2012 2011 Location on Consolidated Balance Sheet 2012 2011
Derivatives Designated as
Hedging Instruments
        
Interest rate contracts:        
Fair value hedgesOther assets $
 
 Other liabilities 
 
Cash flow hedgesOther assets 
 2,475
 Other liabilities 
 
Total derivatives
designated as hedging
instruments
 $
 2,475
 
 
        
Derivatives Not Designated
as Hedging Instruments
                
Interest rate contractsOther assets $83,072
 82,595
 Other liabilities 85,534
 85,588
Other assets $61,869
 83,072
 Other liabilities 62,912
 85,534
Mortgage derivativesOther assets 1,851
 1,290
 Other liabilities 1,947
 1,780
Other assets 2,793
 1,851
 Other liabilities 525
 1,947
Visa DerivativeOther assets 
 
 Other liabilities 9,093
 5,470
 
 
 Other liabilities 2,956
 9,093
Total derivatives not
designated as hedging
instruments
 $84,923
 83,885
 96,574
 92,838
Total derivatives $84,923
 86,360
 96,574
 92,838
 $64,662
 84,923
 66,393
 96,574
                

149


The effect of the amortization of the termination of cash flow hedges on the consolidated statements of operations for the years ended December 31, 20112012, 20102011 and 20092010 is presented below.5,470below.

          
   Location of      
 Amount of Gain Gain (Loss) Amount of Gain    
 (Loss) Recognized in Reclassified (Loss) Reclassified Location of Amount of Gain (Loss)
 OCI on Derivative from OCI from OCI into Income Gain (Loss) Recognized in Income
 Effective Portion into Effective Portion Recognized Ineffective Portion
 Twelve Months Ended Income Twelve Months Ended in Income Twelve Months Ended
 December 31, Effective December 31, Ineffective December 31,
(in thousands)
2011 2010 2009 Portion 2011 2010 2009 Portion 2011 2010 2009
Interest rate contracts$(4,203) (6,003) 2,726
 
Interest
Income
(Expense)
 $7,112
 14,446
 22,209
 
Other
Non-interest
Income
 $
 (14) (198)
                      


142



          
   Location of      
 Amount of Gain Gain (Loss) Amount of Gain    
 (Loss) Recognized in Reclassified (Loss) Reclassified Location of Amount of Gain (Loss)
 OCI on Derivative from OCI from OCI into Income Gain (Loss) Recognized in Income
 Effective Portion into Effective Portion Recognized Ineffective Portion
 Twelve Months Ended Income Twelve Months Ended in Income Twelve Months Ended
 December 31, Effective December 31, Ineffective December 31,
(in thousands)
2012 2011 2010 Portion 2012 2011 2010 Portion 2012 2011 2010
Interest rate contracts$(204) (4,203) (6,003) 
Interest
Income
(Expense)
 $646
 7,112
 14,446
 
Other
Non-interest
Income
 $
 
 (14)
                      
The effect of fair value hedges on the consolidated statements of operations for the years ended December 31, 20112012, 20102011 and 20092010 is presented below.

    
 Derivative Hedged Item Derivative Hedged Item
 Location of Amount of Gain (Loss) Amount of Gain (Loss) Location of Amount of Gain (Loss) Amount of Gain (Loss)
 Gain (Loss) Recognized in Income on Location of Recognized in Income On Gain (Loss) Recognized in Income on Location of Recognized in Income On
 Recognized Derivative Gain (Loss) Hedged Item Recognized Derivative Gain (Loss) Hedged Item
 in Income Twelve Months Ended Recognized in Twelve Months Ended in Income Twelve Months Ended Recognized in Twelve Months Ended
 on December 31, Income on December 31, on December 31, Income on December 31,
(in thousands) Derivative 2011 2010 2009 Hedged Item 2011 2010 2009 Derivative 2012 2011 2010 Hedged Item 2012 2011 2010
Derivatives Designated in Fair Value Hedging Relationships                        
Interest rate contracts(1)
 
Other Non-
 Interest Income
 $
 (991) (13,368) Other Non- Interest Income $
 972
 12,404
 
Other Non-
 Interest Income
 $
 
 (991) Other Non- Interest Income $
 
 972
Total $
 (991) (13,368) $
 972
 12,404
 $
 
 (991) $
 
 972
Derivatives Not Designated as Hedging Instruments                        
Interest rate contracts(2)
 
Other Non-
 Interest Income
(Expense)
 $(819) (6,902) (14,184)       
Other Non-
 Interest Income
(Expense)
 $1,419
 (819) (6,902)      
Mortgage derivatives(3)
 
Mortgage
Banking Income
 $393
 (2,565) 3,165
       
Mortgage
Banking Income
 $2,364
 393
 (2,565)      
Total $(426) (9,467) (11,019)       $3,783
 (426) (9,467)      
Total derivatives $(426) (10,458) (24,387) 
 972
 12,404
 $3,783
 (426) (10,458) 
 
 972
                        
(1) Gain (loss) represents fair value adjustments recorded for fair value hedges designated in hedging relationships and related hedged items.
(2) Gain (loss) represents net fair value adjustments (including credit related adjustments) for customer swaps and offsetting positions.
(3) Gain (loss) represents net fair value adjustments recorded for interest rate lock commitments and commitments to sell mortgage loans.loans to third party investors.


Note 1918 – Variable Interest Entities
Synovus has a contractual ownership or other interests in certain Variable Interest Entities ("VIE"s)VIEs for which the fair value of the VIE's net assets may change exclusive of the variable interests. Under ASC 810-10-65, Synovus is deemed to be the primary beneficiary and required to consolidate a VIE if it has a variable interest in the VIE that provides it with a controlling financial interest. For such purposes, the determination of whether a controlling financial interest exists is based on whether a single party has both the power to direct the activities of the VIE that most significantly impact the VIE's economic performance and the obligation to absorb the losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE. ASC 810-10-65, as amended, requires continual reconsideration of conclusions reached regarding which interest holder is a VIE's primary beneficiary.
Synovus’ involvement with VIEs is discussed below. Synovus consolidates VIEs for which it is deemed the primary beneficiary.
Consolidated Variable Interest Entities
Rabbi Trusts – Synovus has established certain rabbi trusts related to deferred compensation plans offered to its employees. Synovus contributes employee cash compensation deferrals to the trusts and directs the underlying investments made by the trusts. The assets of these trusts are available to creditors of Synovus only in the event that Synovus becomes insolvent. These trusts are considered VIEs because either there is no equity at risk in the trusts or because Synovus provided the equity interest to its

150


employees in exchange for services rendered. Synovus is considered the primary beneficiary of the rabbi trusts as it has the ability to direct the underlying investments made by the trusts, the activities that most significantly impact the economic performance of the rabbi trusts. Synovus includes the assets of the rabbi trusts as a component of other assets and a corresponding liability for the associated benefit obligation in other liabilities in its consolidated balance sheetssheets. At December 31, 20112012, the aggregate amount of rabbi trust assets and benefit obligation was $10.410 million.
Non-consolidated Variable Interest Entities
Low Income Housing Tax Credit Partnerships – Synovus and its subsidiary bank, Synovus Bank, make equity investments as a limited partner in various partnerships which are engaged in the development and operation of affordable multi-family housing utilizing the Low Income Housing Tax Credit (LIHTC)LIHTC pursuant to Section 42 of the Internal Revenue Code. The purpose of these

143


investments is to earn a return on the investment and to support community reinvestment initiatives of Synovus’ subsidiary bank. The activities of these LIHTC partnerships are limited to development and operation of multi-family housing that is leased to qualifying residential tenants. These partnerships are generally located in southeastern communities where Synovus has a banking presence and are considered VIEs because Synovus, as the holder of an equity investment at risk, does not have voting or similar rights and does not participate in the management or direct the operations of the partnerships (activities which affect the success of the partnerships). Synovus provides construction lending for certain of the LIHTC partnerships in which it also has an equity investment. Synovus is at risk for the amount of its equity investment plus the outstanding amount of any construction loans in excess of the fair value of the collateral for the loan but has no obligation to fund the operations or working capital of the partnerships. The general partners of these partnerships are considered the primary beneficiaries because they are charged with management responsibility which give them the power to direct the activities that most significantly impact the financial performance of the partnerships, and they are exposed to losses beyond Synovus’ equity investment. At December 31, 20112012, the aggregate carrying value of Synovus’ investments in LIHTC partnerships was $14.210.6 million and the cumulative amount of equity investments was $28.8 million. Synovus uses the equity method of accounting for these investments which are included as a component of other assets on Synovus’ consolidated balance sheet. At December 31, 20112012, Synovus had fully funded all commitments and had no further commitmentcommitments to fund equity investmentinvestments in LIHTC partnerships.
Historic Rehabilitation Partnerships – Synovus Bank makes equity investments as a limited partner in various partnerships which are engaged in the preservation, renovation, and rehabilitation of historic structures and the subsequent operation of those structures as commercial properties or multi-family housing. Tax credit incentives are awarded based on a percentage of certified rehabilitation costs under Section 1.48-112 of the Internal Revenue Code. The purpose of these investments is to earn a suitable return on the investment and to support community reinvestment initiatives of Synovus’ subsidiary bank.Synovus Bank. The activities of these historic rehabilitation partnerships are limited to preservation and rehabilitation of historic structures, and operation of those structures for leasing to commercial or residential tenants. These partnerships are generally located in southeastern communities where Synovus Bank has a banking presence and are considered VIEs because Synovus Bank, as the holder of an equity investment at risk, does not have voting or similar rights and does not participate in the management or direct the operations of the partnerships (activities which affect the success of the partnerships). Synovus Bank provides construction lending for certain of the partnerships in which it also has an equity investment. Synovus Bank is at risk for the amount of its equity investment plus the outstanding amount of any construction loans in excess of the fair value of the collateral for the loan, but has no obligation to fund the operations or working capital of the partnerships. The general partners of these partnerships are considered the primary beneficiaries because they are charged with management responsibility which give them the power to direct the activities that most significantly impact the financial performance of the partnerships, and they are exposed to losses beyond Synovus’ equity investment. At December 31, 20112012, the aggregate carrying value of Synovus’ investments in historic rehabilitation partnerships was $2.2 million350 thousand and the cumulative amount of equity investments was $9.08.0 million. Synovus uses the equity method of accounting for these investments which are included as a component of other assets on Synovus’ consolidated balance sheet. At December 31, 20112012, Synovus had afully funded all commitments and had no further commitment to fund a remaining $45 thousandequity investmentinvestments in a historic rehabilitation tax credit partnership subject to satisfaction of certain performance criteria by the general partner.partnerships.
Certain Troubled Commercial Loans – For certain troubled commercial loans, Synovus restructures the terms of the borrower’s debt in an effort to increase the probability of receipt of amounts contractually due. A troubled debt restructuring generally requires consideration of whether the borrowing entity is a VIE as economic events have proven that the entity’s equity is not sufficient to permit it to finance its activities without additional subordinated financial support or a restructuring of the terms of its financing. As Synovus does not have the power to direct the activities that most significantly impact such troubled commercial borrowers’ operations, it is not considered the primary beneficiary, even in situations where, based on the size of the financing provided, Synovus is exposed to potentially significant benefits and losses of the borrowing entity. Synovus has no contractual requirements to provide financial support to the borrowing entities beyond certain funding commitments established upon restructuring of the terms of the debt that allows for preparation of the underlying collateral for sale and the borrowing entity is considered a VIE.


151


Note 2019 - Visa Shares and Related Agreement
Synovus is a member of the Visa USA network and received shares of Visa Class B common stock in exchange for its membership interest in Visa USA in conjunction with the public offering by the Visa IPO in 2008.2008. Visa members have indemnification obligations with respect to the Covered Litigation. Visa Class B shares are subject to certain restrictions until the latter of March 25, 2011 or settlement of the Covered Litigation. As of December 31, 2011,2012, all of the Covered Litigation had not been settled.Visasettled. Visa has established a litigation escrow to fund settlement of the Covered Litigation. The litigation escrow is funded by proceeds from Visa’sVisa's conversion of Class B shares.
The Visa IPO was completed in March 2008.2008. Immediately following completion of the Visa IPO in March 2008, Visa redeemed a portion of the Class B shares of its common stock held by Visa members. Synovus recognized a pre-tax gain of $38.5 million

144


on redemption of a portion of its Visa Class B shares. During 2008 and 2009,, Synovus reduced its contingent liability for its indemnification obligationsobligation upon events of Visa’sVisa's funding of the litigation escrow through conversion of Class B shares as described above.
In November 2009,, Synovus sold its remaining Visa Class B shares to another Visa USA member financial institution for $51.9 million and recognized a gain on sale of $51.9 million. In conjunction with the sale, Synovus entered into a derivative contract with the purchaser which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The fair value of the derivative liability of $9.13.0 million and $5.59.1 million, at December 31, 20112012 and 2010,2011, respectively, is based on an estimate of Visa’sVisa's exposure to liability based upon probability-weighted potential outcomes of the Covered Litigation. The conversion rate from Visa Class BLitigation, and with respect to Visa Class A shares changed once in 2011 and twice in 2010December 31, 2012 in conjunction with Visa’s depositsincludes the present value of estimated future fees paid to the litigation escrowderivative counterparty, and the estimated impact of $400 milliona ten bps decrease in April 2011, $800.0 millioncredit interchange fees for an eight-month period beginning in mid-2013.
October 2010 and $500 million in May 2010. Synovus paid settlements totalingof approximately $2.49.9 million and $7.7 million888 thousand to the derivative counterparty during 2011 and 2010, respectively, as a result of thein connection with conversion rate changes associatedin February 2012 and August 2012, respectively. The conversion rate changed each of these times in connection with Visa’s depositsVisa's deposit of funds to the litigation escrow. Synovus increasedFor the year ended December 31, 2012, the $6.3 million indemnification charges included a $5.8 million increase in the fair value of itsthe derivative liability byand $6.0 million466 thousand and recognized a corresponding indemnification charge to earnings in December 2011 in connection with the announcement of Visa's plans to deposit $1.57 billion to the litigation escrow. Synovus paid a settlementfees payable to the derivative counterpartycounterparty.
On July 13, 2012, Visa announced that it had signed a memorandum of understanding with the class plaintiffs in the multi-district interchange litigation, which obligated the parties to enter into a settlement agreement, and on October 19, 2012, Visa announced that a settlement agreement had been executed to resolve class plaintiff's claims. Among other things, the settlement agreement provides for settlement payments of approximately $9.1 million6.6 billion during the first quarter, of 2012 followingwhich Visa's depositshare will be approximately $4.4 billion, and further provides for distribution to class merchants of an amount equal to ten basis points of default interchange across all credit rate categories for a period of eight consecutive months, which otherwise would have been paid to card issuers and which effectively reduces credit interchange for that period of time. The eight month period would begin sixty days after completion of the planned amount tocourt ordered period during which individual class members may opt out of the litigation escrow.proposed settlement.
These announcements have been factored into the fair value determination as of December 31, 2012 using the probability model described in Note 16 - Fair Value Accounting. Management believes that the estimate of Visa’sSynovus' exposure to litigation liabilitythe Visa indemnification and fees associated with the Visa Derivative is adequate based on current information; however,information, including Visa's recent announcements. However, future developments in the litigation could require potentially significant changes to theSynovus' estimate.


Note 2120 - Commitments and Contingencies
In the normal course of business, Synovus enters into commitments to extend credit such as loan commitments and letters of credit to meet the financing needs of its customers. Synovus uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee.
The contractual amount of these financial instruments represents Synovus' maximum credit risk should the counterparty draw upon the commitment, and should the counterparty subsequently fail to perform according to the terms of the contract. Since many of the commitments are expected to expire without being drawn upon, total commitment amounts do not necessarily represent future cash requirements.
The carrying amount of loan commitments and letters of credit closely approximates the fair value of such financial instruments. Carrying amounts include unamortized fee income and, in some instances, allowances for any estimated credit losses from these financial instruments. These amounts are not material to Synovus' consolidated balance sheets.

152


Unfunded lending commitments and letters of credit at December 31, 20112012 are presented below.

(in thousands)  
Letters of credit (1)
$223,306
$162,839
Commitments to fund commercial real estate, construction, and land development loans473,511
777,272
Unused credit card lines1,257,856
948,239
Commitments under home equity lines of credit889,637
849,691
Commitments to fund commercial and industrial loans1,960,118
2,977,320
Other loan commitments492,661
98,664
Total unfunded lending commitments and letters of credit$5,297,089
$5,814,025
  
(1) represents the contractual amount net of risk participations of $141127 million.
Lease Commitments
Synovus and its subsidiaries have entered into long-term operating leases for various facilities and equipment. Management expects that as these leases expire they will be renewed or replaced by similar leases based on need.
At December 31, 20112012, minimum rental commitments under all such non-cancelable leases for the next five years and thereafter are presented below.

145



(in thousands)  
2012$29,972
201328,992
$27,907
201421,101
23,860
201518,591
21,032
201617,663
19,575
201717,842
Thereafter213,331
183,753
Total$329,650
$293,969
  
Rental expense on facilities was $31.632.1 million, $32.331.6 million, and $30.632.3 million for the years ended December 31, 20112012, 20102011, and 20092010, respectively.
Repurchase Obligations for Mortgage Loans Originated for Sale
Substantially all of the mortgage loans originated by Synovus Mortgage are sold to third-party purchasers on a servicing released basis, without recourse, or continuing involvement (Synovus Mortgage does not retain the servicing rights). These loans are originated and underwritten internally by Synovus personnel and are primarily to borrowers in Synovus’ geographic market footprint. These sales are typically effected as non-recourse loan sales to GSEs and non-GSE purchasers.
Each GSE and non-GSE purchaser has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. While the loans are sold without recourse, theThe purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan.
To date, repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 20112012, Synovus Mortgage originated and sold approximately $6.247.11 billion of first lien GSE eligible mortgage loans and approximately $2.813.1 billion of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, was $4.16.7 million, $1.34.1 million, and $713 thousand1.3 million for the years ended December 31, 2012, 2011 2010,, and 2009,2010, respectively. The total accrued liability related to mortgage repurchase claims was $3.35.2 million and $0.73.3 million, at December 31, 20112012 and 2010,2011, respectively.

153


Mortgage Loan Foreclosure Practices
At December 31, 20112012 and December 31, 20102011, Synovus had $3.032.94 billion and $3.123.03 billion, respectively of home equity and consumer mortgage loans which are secured by first and second liens on residential properties. Of this amount, approximately $890882 million and $905890 million, respectively, consists of mortgages relating to properties in Florida and South Carolina which are states in which foreclosures proceed through the courts. To date, foreclosure activity in the home equity and consumer mortgage loan portfolio has been low. Any foreclosures on these loans are handled by designated Synovus personnel and external legal counsel, as appropriate, following established policies regarding legal and regulatory requirements. Based on information currently available, management believes that it does not have significant exposure to faulty foreclosure practices.

Note 2221 - Legal Proceedings
Synovus and its subsidiaries are subject to various legal proceedings and claims that arise in the ordinary course of its business. Additionally, in the ordinary course of business, Synovus and its subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. Synovus carefully examines and considers each legal matter, and, in those situations where Synovus determines that a particular legal matter presents loss contingencies that are both probable and reasonably estimable, Synovus establishes an appropriate accrual. An event is considered to be “probable” if “the future event is likely to occur.” To date,The actual amounts accrued by Synovus has not determined that any of the legal matters present loss contingencies that are both probable and reasonably estimable, including those described below, and, accordingly, has not established an accrual in respect of any such legal matters.matters as of December 31, 2012 are not material to Synovus' consolidated financial statements. The actual costs of resolving legal claims may be higher or lower than the amounts accrued.
In addition, where Synovus determines that there is a reasonable possibility of a loss in respect of legal matters;matters, including those legal matters described below, Synovus considers whether it is able to estimate the total reasonably possible loss or range of loss. An event is “reasonably possible” if

146


“the “the chance of the future event or events occurring is more than remote but less than likely.” An event is “remote” if “the chance of the event or future event occurring is more than slight”slight but less than reasonably possible." In many situations, Synovus may be unable to estimate reasonably possible losses due to the preliminary nature of the legal matters, as well as a variety of other factors and uncertainties. For those legal matters where Synovus is able to estimate a range of reasonably possible losses, Synovus' management currently estimates the aggregate range of reasonably possible losses is from zero to $6075 million. in excess of amounts accrued, if any, related to those matters. This estimated aggregate range is based upon information currently available to Synovus, and the actual losses could prove to be higher. As there are further developments in these legal matters, Synovus will continually reassess these matters, and the estimated range of reasonably possible losses may change as a result of this assessment. Based on ourSynovus' current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus' consolidated financial condition, operating results or cash flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations and financial condition for any particular period.
Synovus intends to vigorously pursue all available defenses to these legal matters, but will also consider other alternatives, including settlement, in situations where there is an opportunity to resolve such legal matters on terms that Synovus considers to be favorable, including in light of the continued expense and distraction of defending such legal matters. Synovus also maintains insurance coverage, which may (or may not) be available to cover legal fees, or potential losses that might be incurred in connection with the legal matters described below. The above-noted estimated range of reasonably possible losses does not take into consideration insurance coverage which may or may not be available for the respective legal matters.
CompuCredit Litigation
CB&T, a division of Synovus Bank, a wholly-owned banking subsidiary of Synovus, and CompuCredit Corporation (“CompuCredit”) previously were parties to an affinity agreement (“Affinity Agreement”) pursuant to which CB&T issued credit cards that were marketed and serviced by CompuCredit. On October 24, 2008, a putative class action lawsuit was filed against CompuCredit and CB&T in the United States District Court for the Northern District of California, Greenwood v. CompuCredit, et. al., Case No. 4:08-cv-04878 (CW) (“Greenwood”), alleging that one of the credit card programs offered pursuant to the Affinity Agreement violated the Credit Repair Organization Act, 15 U.S.C. § 1679 (“CROA Claims”) and the California Unfair Competition Law, Cal. Bus. & Prof. Code § 17200 (“California UCL Claims”). CB&T intends to vigorously defend itself against these allegations. On January 22, 2009, the Georgia Superior Court in separate litigation between CB&T and CompuCredit ruled that CompuCredit must pay the reasonable attorneys' fees incurred by CB&T in connection with the Greenwood case pursuant to the indemnification provision of the Affinity Agreement described above. Any losses that CB&T incurs in connection with Greenwood are also expected to be subject to the indemnification provisions of the Affinity Agreement described above.
On January 10, 2012, the United States Supreme Court issued its opinion reversing the decision of the Ninth Circuit Court of Appeals that had affirmed a denial of the defendants' motion to compel arbitration of the CROA Claims in Greenwood and remanded the case for further proceedings consistent with its opinion. As a result, it is expected that the plaintiffs will be required to submit their CROA Claims to arbitration on an individual basis and that those claims will not proceed as a class action. The District Court has certified the California UCL claims as a class action, but following the April 27, 2011 decision of the United States Supreme Court in AT&T Mobility LLC v. Concepcion that overruled prior California law limiting arbitration of class actions, defendants have moved to compel arbitration of the State UCL Claims, and that motion is currently pending before the District Court.
Securities Class Action and Related Litigation
On July 7, 2009, the City of Pompano Beach General Employees' Retirement System filed suit against Synovus, and certain of Synovus' current and former officers, in the United States District Court, Northern District of Georgia (Civil Action File No. 1 1:09-CV-1811) (the “Securities Class Action”); and on June 11, 2010, Lead Plaintiffs, the Labourers' Pension Fund of Central and Eastern Canada and the Sheet Metal Workers' National Pension Fund, filed an amended complaint alleging that Synovus and the named individual defendants misrepresented or failed to disclose material facts that artificially inflated Synovus' stock price in violation of the federal securities laws. Lead Plaintiffs' allegations are based on purported exposure to Synovus' lending relationship with the Sea Island Company and the impact of such alleged exposure on Synovus' financial condition. Lead Plaintiffs in the Securities Class Action seek damages in an unspecified amount. On May 19, 2011, the Court ruled that the amended complaint failed to satisfy the mandatory pleading requirements of the Private Securities Litigation Reform Act. The Court also ruled that Lead Plaintiffs would be allowed the opportunity to submit a further amended complaint. Lead Plaintiffs served their second amended complaint on June 27, 2011. Defendants filed a Motion to Dismiss that complaint on July 27, 2011. TheOn March 22, 2012, the Court granted in part and denied in part that Motion to Dismiss. On April 19, 2012, the Defendants filed a motion is fully briefed andrequesting that the parties are waiting onCourt reconsider its March 22, 2012 order. On September 26, 2012, the Court issued a ruling bywritten order denying the court. Discovery continues to be stayed pursuantMotion for Reconsideration. Defendants filed their answer to the Private Securities Litigation Reform Act.second amended complaint on May 21, 2012. Discovery in this case is ongoing.
On November 4, 2009, a shareholder filed a putative derivative action purportedly on behalf of Synovus in the United States District Court, Northern District of Georgia (Civil Action File No. 1 1:09-CV-3069) (the “Federal Shareholder Derivative Lawsuit”),

147


against certain current and/or former directors and executive officers of Synovus. The Federal Shareholder Derivative Lawsuit

154


asserts that the individual defendants violated their fiduciary duties based upon substantially the same facts as alleged in the Securities Class Action described above. The plaintiff is seeking to recover damages in an unspecified amount and equitable and/or injunctive relief.
On December 1, 2009, at the request of the parties, the Court consolidated the Securities Class Action and Federal Shareholder Derivative Lawsuit for discovery purposes, captioned In re Synovus Financial Corp., 09-CV-1811-JOF, holding that the two cases involve “common issues of law and fact.” Plaintiff in the Federal Shareholder Derivative Lawsuit served a verified amended shareholder derivative complaint on June 5, 2012. On July 25, 2012, Defendants filed a motion to dismiss the amended shareholder derivative complaint. Discovery in this case is ongoing.
On December 21, 2009, a shareholder filed a putative derivative action purportedly on behalf of Synovus in the Superior Court of Fulton County, Georgia (the “State Shareholder Derivative Lawsuit”), against certain current and/or former directors and executive officers of Synovus. The State Shareholder Derivative Lawsuit asserts that the individual defendants violated their fiduciary duties based upon substantially the same facts as alleged in the Federal Shareholder Derivative Lawsuit described above. The plaintiff is seeking to recover damages in an unspecified amount and equitable and/or injunctive relief. On June 17, 2010, the Superior Court entered an Order staying the State Shareholder Derivative Lawsuit pending resolution of the Federal Shareholder Derivative Lawsuit.
On October 4, 2012, the parties to the Federal Shareholder Derivative Lawsuit reached an agreement in principal to settle, subject to the Court's approval, the outstanding derivative claims purportedly brought on behalf of Synovus in the Federal Shareholder Derivative Lawsuit and the State Shareholder Derivative Lawsuit. On November 14, 2012, the parties to the Federal Shareholder Derivative Lawsuit executed a Stipulation of Settlement memorializing the principal terms of their proposed settlement agreement (the “Settlement Agreement”). On January 8, 2013, the Court granted preliminary approval to the proposed Settlement Agreement. The Settlement Agreement was finally approved at a hearing held on February 26, 2013.
There are significant uncertainties involved in any potential class action and derivative litigation. In the event the Court denies the Motion to Dismiss the second amended complaint in the Securities Class Action, Synovus may seek to mediate the Securities Class Action and Related Litigation in order to determine whether a reasonable settlement can be reached. In the event the Securities Class Action is not dismissed or settled, Synovus and the individually named defendants collectively intend to vigorously defend themselves against the Securities Class Action and Related Litigation.
SEC Informal Inquiry
Synovus has received a letter from the SEC Atlanta regional office, dated December 15, 2009, informing Synovus that it is conducting an informal inquiry “to determine whether any person or entity has violated the federal securities laws.” The SEC has not asserted, nor does management believe, that Synovus or any person or entity has committed any securities violations. Synovus intends to cooperate fully with the SEC's informal inquiry. Based upon information that presently is available to it, Synovus' management is unable to predict the outcome of the informal SEC inquiry and cannot currently reasonably determine the probability of a material adverse result, if any.Action.
Overdraft Litigation
Posting Order Litigation
On September 21, 2010, Synovus, Synovus Bank and CB&T were named as defendants in a putative multi-state class action relating to the manner in which Synovus Bank charges overdraft fees to customers. The case, Childs et al. v. Columbus Bank and Trust et al., was filed in the Northern District of Georgia, Atlanta Division, and asserts claims for breach of contract and breach of the covenant of good faith and fair dealing, unconscionability, conversion and unjust enrichment for alleged injuries suffered by plaintiffs as a result of Synovus Bank's assessment of overdraft charges in connection with its POS/debit and automated-teller machine cards allegedly resulting from the sequence used to post payments to the plaintiffs' accounts. On October 25, 2010, the Childs case was transferred to a multi-district proceeding in the Southern District of Florida. In Re;Re: Checking Account Overdraft Litigation, MDL No. 2036. Plaintiffs amended their complaint on Oct.October 21, 2011. The Synovus entities filed a motion to dismiss the amended complaint on Nov.November 22, 2011. ThatOn July 26, 2012, the court denied the motion remains pending.as to Synovus and Synovus Bank, but granted the motion as to CB&T. Synovus and Synovus Bank filed their answer to the amended complaint on September 24, 2012. The case is currently in discovery.
On January 25, 2012, Synovus Bank was named as a defendant in another putative multi-state class action relating to the manner in which Synovus Bank charges overdraft fees to customers. The case, Green et al. v. Synovus Bank, was filed in the Middle District of Georgia, Columbus Division, and asserts claims for breach of contract and breach of the covenant of good faith and fair dealing, unconscionability, conversion, unjust enrichment and money had and received for alleged injuries suffered by plaintiffs as a result of Synovus Bank's assessment of overdraft charges in connection with its POS/debit and automated-teller machine cards allegedly resulting from the sequence used to post payments to the plaintiffs' accounts. On February 14, 2012, Synovus Bank filed a motion to dismiss the complaint. On March 8, 2012, Plaintiff has informed Synovus Bank that Plaintiff intends to filefiled an amended complaint on or before March 5, 2012 to add a claim under the Georgia Fair Business Practices Act. On March 22, 2012, Synovus Bank filed a motion to dismiss the amended complaint. On April 19, 2012, the Judicial Panel on Multidistrict Litigation issued a Conditional Transfer Order conditionally transferring the case to the multi-district proceeding in the Southern District of Florida. In Re: Checking Account Overdraft Litigation, MDL No. 2036. On April 20, 2012, Synovus Bank and Plaintiffs separately filed objections to the Conditional Transfer Order. On May 4 and 5, 2012 Synovus Bank and Plaintiffs separately filed motions to vacate the Conditional Transfer Order. On August 3, 2012, the Judicial Panel on Multidistrict Litigation ordered the case transferred to the multi-district proceeding in the Southern District of Florida. In Re: Checking Account Overdraft Litigation, MDL No. 2036.
On September 5, 2012, the plaintiffs in the Childs case filed an amended complaint that added Richard Green, the named plaintiff from the Green et al. v. Synovus Bank case, as a named plaintiff in the Childs case. As a result, the parties advised the

155


court that the Green et al. v. Synovus Bank case should be dismissed without prejudice. On November 8, 2012, the court entered an order dismissing without prejudice the Green case.
Assertion of Overdraft Fees as Interest Litigation
Synovus Bank was also named as a defendant in a putative state-wide class action in which the plaintiffs allege that overdraft fees charged to customers constitute interest and, as such, are usurious under Georgia law. The case, Griner et. al. v. Synovus Bank, et. al. was filed in Gwinnett County State Court (state of Georgia) on July 30, 2010, and asserts claims for usury, conversion and money had and received for alleged injuries suffered by the plaintiffs as a result of Synovus Bank's assessment of overdraft charges in connection with its POS/debit and automated-teller machine cards used to access customer accounts. Plaintiffs contend that such overdraft charges constitute interest and are therefore subject to Georgia usury laws. Synovus Bank contends that such

148


overdraft charges constitute non-interest fees and charges under both federal and Georgia law and are otherwise exempt from Georgia usury limits. On September 1, 2010, Synovus Bank removed the case to the United States District Court for the Northern District of Georgia, Atlanta Division. The plaintiffs filed a motion to remand the case to state court. On July 22, 2011, the federal court entered an order granting plaintiffs' motion to remand the case to the Gwinnett County State Court. Synovus Bank subsequently filed a motion to dismiss. On November 2, 2011,February 22, 2012, the state court announced its intention to denyentered an order denying the motion to dismiss. TheOn March 1, 2012, the state court however, also announced its intention to grant Synovus Bank's request forsigned and entered a certificate of immediate review thereby permitting Synovus Bank to petition the Georgia Court of Appeals for a discretionary appeal of the denial of the motion to dismiss. On March 12, 2012, Synovus Bank filed its application for interlocutory appeal with the Georgia Court of Appeals. On April 3, 2012, the Georgia Court of Appeals granted Synovus Bank's application for interlocutory appeal of the state court's order denying Synovus Bank's motion to dismiss. On April 11, 2012 Synovus Bank filed its notice of appeal. Oral arguments were heard in the case on September 19, 2012. The case remains pending on appeal.

Note 2322 - Employment Expenses and Benefit Plans
As of December 31, 2012 Synovus hashad three separate non-contributory retirement and benefit plans consisting of money purchase pension, profit sharing, and 401(k) plans which cover all eligible employees. Annual discretionary contributions to these plans are set each year by the Boards of Directors but cannot exceed amounts allowable as a deduction for federal income tax purposes. For the year ended December 31, 20112012, Synovus will make an aggregate contribution for eligible employees to the money purchase pension plan of 3.0%. of eligible compensation. Synovus made an aggregate contribution for eligible employees to the money purchase pension plan of 3.0% for the year ended December 31, 20102011 and 3.8%3.0% for the year ended December 31, 20092010. The expense recorded for the years ended December 31, 20112012, 20102011, and 20092010 was approximately $7.47.1 million, $8.97.4 million, and $10.28.9 million, respectively. For the years ended December 31, 20112012, 20102011, and 20092010, Synovus did not make contributions to the profit sharing and 401(k) plans.
Synovus has stock purchase plans for directors and employees whereby Synovus makeshas historically made contributions equal to one-half of employee and director voluntary contributions, subject to certain maximum contribution limitations. The funds are used to purchase outstanding shares of Synovus common stock.Common Stock. Synovus recorded as expense $4.64.1 million, $6.04.6 million, and $6.56.0 million for contributions to these plans in 2012, 2011, and 2010, respectively.
Effective January 1, 2013, Synovus made changes to the above mentioned plans by providing a 100% match on the first 4% of eligible employee 401(k) contributions, reducing the stock purchase plan match from 50% to 15% for every $1 of team member investment according to the years of service schedule, and 2009, respectively.freezing the money purchase pension plan.
Synovus has entered into salary continuation agreements with certain employees for past and future services which provide for current compensation in addition to salary in the form of deferred compensation payable at retirement or in the event of death, total disability, or termination of employment. The aggregate cost of these salary continuation plans and associated agreements is not material to the consolidated financial statements.
In December 2010,, management amended the Synovus Retiree Medical Plan (the Retiree Medical Plan or the Plan). Under the provisions of the Retiree Medical Plan, employees who terminated employment after becoming eligible for early retirement (attaining age 50 with 15 or more years of service) could elect medical coverage for themselves and their eligible dependents. This coverage may continue until the former employee (or his spouse) reaches age 65 or cover eligible dependents in accordance with the Plan’s provision. Per the amendment, Synovus eliminated the post-retirement medical plan coverage for all employees who retired on or after March 1, 2011. Participants who were already receiving benefits under the Retiree Medical Plan will continue to receive benefits under the Plan. At December 31, 20112012, the Retiree Medical Plan had 12193 participants.
The amendment to the Retiree Medical Plan noted above was considered a “curtailment event” under ASC 715 because it eliminated the accrual of defined benefits for all of the future services of a significant number of active employees. At the time of the Plan amendment, Synovus estimated the number of eligible participants that would elect coverage by the specified deadline

156


of March 31, 2011 to calculate the $7.1 million curtailment gain that was recognized during 2010.2010. Based on the actual number of retirees who elected medical coverage for themselves and/or their eligible dependents, the actual curtailment gain was $6.7 million which resulted in an adjustment of $398 thousand to the curtailment gain that was recorded during the year ended December 31, 2011.2011.

Note 2423 - Share-based Compensation
General Description of Share-based Plans
Synovus has a long-term incentive plan under which the Compensation Committee of the Board of Directors has the authority to grant share-based awards to Synovus employees. At December 31, 20112012, Synovus had a total of 28,488,25523,855,801 shares of its authorized but unissued common stockCommon Stock reserved for future grants under the 2007 Omnibus Plan. The Plan permits grants of share-based compensation including stock options, non-vested shares, and restricted share units. The grants generally include vesting periods ranging from two to five years and contractual terms of ten years. Stock options are granted at exercise prices which equal the fair market value of a share of common stock on the grant-date. Non-vested shares and restricted share units are awarded at no cost to the recipient upon their grant. Synovus has historically issued new shares to satisfy share option exercises and share unit conversions. Dividend equivalents are paid on outstanding restricted share units in the form of additional restricted share units that vest over the same vesting period asor the vesting period left on the original restricted share unit grant.
During 2012, Synovus awarded an aggregate amount of 3,330,293 restricted share units to key employees and non-employee directors. The majority of the awards contain a service-based vesting period of three years with some awards vesting at the end of three years and some awards vesting one-third of the total grant amount on each anniversary of the grant-date over the three year period. The weighted average grant-date fair value of the awarded restricted share units in 2012 was $2.07 per share. During 2012, Synovus also granted 4,586,666 stock options with a weighted average exercise price of $2.05 and a service-based vesting period of three years to key employees throughout the Synovus organization. The stock options granted during 2012 vest over a three-year period, with one-third of the total grant amount vesting on each anniversary of the grant-date. During 2011, Synovus granted 3,815,942 restricted share units to key employees throughout the Synovus organization. The

149


majority of the awards contain a service-based vesting period of two years. In addition to the service vesting requirement, the vesting of certain awards made to executives and certain other senior management is contingent upon the repayment of its Series A Preferred Stock and achievement of profitability vesting requirements. The weighted average grant-date fair value of the awarded restricted share units in 2011 was $2.65 per share. During 2010, Synovus granted 3,442,586 stock options with an exercise price of $2.80 to key employees across the Synovus organization. These stock options have a three year vesting schedule with one-half of the total grant vesting after two years of service and the remaining one-half vesting after three years of service. During 2010, Synovus also granted 844,205 restricted share units to senior management. In addition to a service vesting requirement, the vesting of the restricted share units made to senior management during 2012, 2011, and 2010 is contingent upon the repayment of its Series A Preferred Stock and achievement of certain profitability requirements. Due to multiple vesting requirements of certain awards, the date Synovus expects all vesting criteria to be met is periodically reviewed quarterly to ensure expense for the restricted share units granted in 2011 and 2010 is amortized over the appropriate time period. The restricted share units granted in 2011 and 2010 do not include provisions for accelerated vesting upon retirement. No share-based incentive awards were granted during 2009 with the exception of two insignificant grants made under employment agreements to non-executive employees.
Share-based Compensation Expense
Synovus’ share-based compensation costs associated with employee grants are recorded as a component of salaries and other personnel expense in the consolidated statements of operations. Share-based compensation costs associated with grants made to non-employee directors of Synovus are recorded as a component of other operating expenses. Share-based compensation expense for service-based awards is recognized net of estimated forfeitures for plan participants on a straight-line basis over the shorter of the vesting period or the period until reaching retirement eligibility.period. Total share-based compensation expense was $6.09.4 million, $7.26.0 million, and $8.47.2 million for 20112012, 20102011, and 20092010, respectively. The total income tax benefit recognized in the consolidated statements of operations for share-based compensation arrangements was approximately $3.6 million for 2012. No income tax benefit was recognized in the consolidated statements of operations for share-based compensation arrangements for 2011 and $128 thousand and $1.0 millionwas recognized for 2010 and 2009, respectively.2010. No share-based compensation costs have been capitalized for the years ended December 31, 20112012, 20102011, and 20092010.
As of December 31, 20112012, unrecognized compensation cost related to the unvested portion of share-based compensation arrangements involving shares of Synovus stock was approximately $7.99.0 million.
Stock Options
The fair value of stock option grants used in measuring compensation expense was determined using the Black-Scholes option pricing model with the following weighted-average assumptions.

157


 
 2010 2009 2012 2011 2010
Risk-free interest rate 2.8% 2.8 1.23% NA 2.8
Expected stock price volatility 63.0
 40.0 65.0
 NA 63.0
Dividend yield 1.4
 1.0 2.0
 NA 1.4
Expected life of options 6.25 years
 6.0 years 6.0 years
 NA 6.25 years
      
The expected volatility for awards granted in 20102012 and 20092010 was based on Synovus’ historical stock price volatility. The expected life for stock options granted during 20102012 and 20092010 was calculated using the “simplified” method as prescribed by SAB No. 110. The weighted average grant-date fair value of stock options granted in 2012 and 2010 was $1.50$0.001.03 The grant-date fair value of the single option granted during 2009 wasand $1.531.50., respectively.

150



A summary of stock option activity and changes during the years ended December 31, 20112012, 20102011, and 20092010 is presented below.

Stock Options

          
2011 2010 20092012 2011 2010

Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise PriceShares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price
Outstanding at beginning of year21,723,381
 $10.81
 28,167,011
 $10.94
 30,954,180
 $10.89
17,886,318
 $10.63
 21,723,381
 $10.81
 28,167,011
 $10.94
Options granted
 
 3,442,586
 2.80
 20,000
 3.96
4,586,666
 2.05
 
 
 3,442,586
 2.80
Options exercised
 
 (430) 2.21
 (17,256) 2.47

 
 
 
 (430) 2.21
Options forfeited(471,386) 10.72
 (150,003) 2.80
 (400,000) 13.18
(174,842) 2.38
 (471,386) 10.72
 (150,003) 2.80
Options expired(3,365,677) 11.75
 (9,735,783) 8.48
 (2,389,913) 9.99
(3,008,437) 12.36
 (3,365,677) 11.75
 (9,735,783) 8.48
Options outstanding at end of year17,886,318
 $10.63
 21,723,381
 $10.81
 28,167,011
 $10.94
19,289,705
 $8.40
 17,886,318
 $10.63
 21,723,381
 $10.81
Options exercisable at end of year14,365,773
 $12.06
 16,879,440
 $12.14
 25,552,988
 $10.71
13,296,595
 $10.94
 14,365,773
 $12.06
 16,879,440
 $12.14
                      
For bothThe aggregate intrinsic value for outstanding and exercisable stock options at December 31, 20112012, there was no$1.8 million and the aggregate intrinsic value.value for options exercisable at December 31, 2012 was $31 thousand. As of December 31, 20112012, the weighted average remaining contractual life was 3.754.69 years for options outstanding and 2.802.95 years for options exercisable.
The intrinsic value of stock options exercised during 2010 was negligible. The intrinsic value of stock options exercised during the year ended December 31, 2009 was $31 thousand. The total grant date fair value of stock options vested during 20112012, 20102011, and 20092010 was$2.9 million, $1.5 million, $2.3 million, and $1.22.3 million, respectively. At December 31, 20112012, the total unrecognized compensation cost related to non-vested stock options was approximately $1.83.3 million. This cost is expected to be recognized over a weighted-average remaining period of 1.011.54 years.
Non-vested Shares and Restricted Share Units
Compensation expense is measured based on the grant date fair value of non-vested shares and restricted share units. The fair value of non-vested shares and restricted share units is equal to the market price of Synovus’ common stockCommon Stock on the grant date. The weighted-average grant-date fair value of restricted share units granted during 2012 was $2.07. The weighted-average grant-date fair value of restricted share units granted during 2011 was $2.65. The and the weighted-average grant-dategrant date fair value of restricted share units granted during 2010 was $2.80. During 2009, Synovus granted a single award of 5,556 restricted share units at a grant-date fair value of $3.48. The total fair value of non-vested shares and restricted share units vested during 20112012, 20102011, and 20092010 was$3.5 million, $356 thousand, and $5.1 million, and $10.6 million, respectively.

151



A summary of non-vested shares outstanding (excluding the performance-vesting shares described below) and changes during the years ended December 31, 20112012, 20102011, and 20092010 is presented below.

Non-vested Shares

   Shares Weighted-Average Grant-date Fair Value

Shares Weighted-Average Grant-date Fair Value
Outstanding at January 1, 2009577,484
 $27.35
Granted
 
Vested(360,072) 27.62
Forfeited(29,179) 27.82
Outstanding at December 31, 2009188,233
 26.75
Outstanding at January 1, 2010188,233
 $26.75
Granted
 

 
Vested(163,924) 28.28
(163,924) 28.28
Forfeited(7,349) 25.81
(7,349) 25.81
Outstanding at December 31, 201016,960
 12.41
16,960
 12.41
Granted

 

 
Vested
(16,000) 12.40
(16,000) 12.40
Forfeited
(960) 12.50
(960) 12.50
Outstanding at December 31, 2011

 $

 
      

158


A summary of restricted share units outstanding and changes during the years ended December 31, 20112012, 20102011, and 20092010 is presented below.


152


Restricted Share Units

   
 
 Share Units
 Weighted-Average Grant-date Fair Value

 
 
 
  Share Units    
 Weighted-Average Grant-date Fair Value
Outstanding at January 1, 2009126,425
 $12.86
Granted5,556
 3.48
Dividend equivalents granted1,071
 2.90
Vested(42,203) 12.85
Forfeited(16,034) 12.89
Outstanding at December 31, 200974,815
 12.01
Outstanding at January 1, 201074,815
 $12.01
Granted844,205
 2.80
844,205
 2.80
Dividend equivalents granted10,082
 2.60
10,082
 2.60
Vested(45,406) 12.45
(45,406) 12.45
Forfeited(3,295) 12.89
(3,295) 12.89
Outstanding at December 31, 2010880,401
 3.05
880,401
 3.05
Granted
3,815,942
 2.65
3,815,942
 2.65
Dividend equivalents granted
86,494
 1.64
86,494
 1.64
Vested(25,534) 6.15
(25,534) 6.15
Forfeited
(229,328) 2.91
(229,328) 2.91
Outstanding at December 31, 2011
4,527,975
 $2.67
4,527,975
 2.67
Granted
3,330,293
 2.07
Dividend equivalents granted
112,616
 2.19
Vested(1,314,063) 2.70
Forfeited
(213,842) 2.49
Outstanding at December 31, 2012
6,442,979
 $2.35
      
As of December 31, 20112012, total unrecognized compensation cost related to the foregoing restricted share units was approximately $6.15.7 million. This cost is expected to be recognized over a weighted-average remaining period of 1.261.43 years.
Synovus authorized a total grant of 63,386 shares of non-vested stock to a key executive with a performance-vesting schedule (performance-vesting shares) in 2005 that fully vested during 2010.2010. The total fair value of performance-vesting shares vested during 2010 was $269 thousand.
During 2012, Synovus also granted 770,573 salary stock units to senior management, which vested and were expensed immediately upon grant. Compensation expense is determined based on the number of salary stock units granted and the market price of Synovus' Common Stock at the grant date. The total fair value of performance-vesting shares vestedsalary stock units granted during 20092012 was $1191.9 million. The salary stock units are classified as liabilities and were settled in cash on February 15, 2013.
During 2012, Synovus recognized a tax deficiency of $715 thousand.
Cash received from option exercises under all share-based payment arrangements associated with vesting of Synovus commonrestricted share units and expired stock for the years ended December 31, 2010 and 2009 was $1 thousand and $296 thousand, respectively.
options to additional paid-in capital within shareholders' equity. During 2011 and 2010, Synovus recorded a tax deficiency of $677 thousand and $3.0 million, respectively, associated with vesting of non-vested shares and restricted share units and expired stock options to the deferred tax asset valuation allowance. Prior to 2010, asSynovus' future stock options for the purchase of Synovus common stock were exercised and non-vested shares and share units vested, Synovus recognizedprice will determine if a tax benefit oris realized on outstanding stock options. If a tax benefit is not realized on outstanding stock options then the deferred tax asset associated with the outstanding stock options will be reduced with a corresponding tax deficiency which was recorded as a component ofto additional paid-in capital within shareholders' equity for tax amounts not recognized in the consolidated statements of operations. Synovus recognized a net tax deficiency of $2.8 million for the year ended December 31, 2009.capital.
The following table provides aggregate information regarding grants under all Synovus equity compensation plans through December 31, 20112012.


Plan Category(1)
 (a) Number of securities to be issued upon vesting of restricted share units (b) Number of securities to be issued upon exercise of outstanding options (c) Weighted-average exercise price of outstanding options in column (b) (d) Number of shares remaining available for issuance excluding shares reflected in columns (a) and (b)  (a) Number of securities to be issued upon vesting of restricted share units (b) Number of securities to be issued upon exercise of outstanding options (c) Weighted-average exercise price of outstanding options in column (b) (d) Number of shares remaining available for issuance excluding shares reflected in columns (a) and (b) 
Shareholder approved equity compensation plans for shares of Synovus stock 4,527,975
 17,645,041
 $10.68
 28,488,255
(2 
) 
 6,442,979
 19,103,267
 $8.41
 23,855,801
(2) 
Non-shareholder approved equity compensation plans 
 
 
 
  
 
 
 
 
Total 4,527,975
 17,645,041
 $10.68
 28,488,255
  6,442,979
 19,103,267
 $8.41
 23,855,801
 
                 
(1) Does not include information for equity compensation plans assumed by Synovus in mergers. A total of 241,277186,438 shares of common stock wasCommon Stock were issuable upon

153


exercise of options granted under plans assumed in mergers and outstanding at December 31, 2011.2012. The weighted average exercise price of all options

159


granted under plans assumed in mergers and outstanding at December 31, 20112012 was $7.227.46. Synovus cannot grant additional awards under these assumed plans.
(2) Includes 28,488,25523,855,801 shares available for future grants as share awards under the 2007 Omnibus Plan.

Note 2524 - Income Taxes
The aggregate amountcomponents of income taxes included in the consolidated statements oftax (benefit) expense from continuing operations and in the consolidated statements of changes in equity and comprehensive income (loss) for the years ended December 31, 20112012, 20102011, and 20092010, is are presented below.below:

(in thousands)2011 2010 2009
Consolidated Statements of Operations     
Income tax expense (benefit) related to continuing operations$1,312
 (15,151) (171,977)
Income tax expense related to discontinued operations
 27,479
 3,137
Consolidated Statements of Changes in Equity and Comprehensive Income (Loss)     
Income tax expense (benefit) related to:     
Post-retirement unfunded health benefit obligation
 950
 14
Unrealized gains (losses) on investment securities available for sale, net
 (2) (14,374)
Unrealized gains (losses) on cash flow hedges, net
 (9) (12,404)
Share-based compensation
 (16) 2,770
Total income tax expense (benefit)$1,312
 13,251
 (192,834)
      





(in thousands)2012 2011 2010
Current     
Federal$2,831
 (99) (20,185)
State(6,885) 1,768
 (4,181)
Total current income tax (benefit) expense(4,054) 1,669
 (24,366)
Deferred     
Federal(666,242) 535
 (4,834)
State(128,436) (892) 14,049
Total deferred income tax (benefit) expense(794,678) (357) 9,215
Total income tax (benefit) expense$(798,732) 1,312
 (15,151)
      
ForIncome tax expense from discontinued operations for the year ended December 31, 2010 was $27.5 million.
Income tax expense (benefit) from continuing operations does not reflect the tax effects of unrealized gains (losses) on investment securities available for sale, unrealized gains (losses) on cash flow hedges, and amortization of post-retirement unfunded health benefits. This information is presented in the Consolidated Statements of Comprehensive Income (Loss).
Income tax effects for items that were charged or credited directly to shareholders' equity consisted of a decrease to shareholders' equity totaling $715 thousand and an increase to shareholders' equity of $16 thousand for the years ended December 31, 2012 and 2011, respectively, relating to share-based compensation transactions. There were no such items during 2010, and 2009, income tax expense (benefit) consists of:.

(in thousands)2011 2010 2009
Current     
Federal$(99) (20,185) (337,421)
State1,768
 (4,181) (9,749)
 1,669
 (24,366) (347,170)
Deferred     
Federal535
 (4,834) 161,838
State(892) 14,049
 13,355
 (357) 9,215
 175,193
Total income tax expense (benefit)$1,312
 (15,151) (171,977)
      
Income tax expense (benefit) as shown in the consolidated statements of operations differed from the amounts computed by applying the U.S. federal income tax rate of 35% to lossincome (loss) from continuing operations before income taxes as a resulttaxes. A reconciliation of the following presented below.differences for the years ended December 31, 2012, 2011 and 2010 is shown below:

 Years Ended December 31,
(in thousands)2012 2011 2010
Income tax expense (benefit) at statutory federal income tax rate$11,017
 (20,836) (297,210)
Increase (decrease) in taxes resulting from:     
State income tax benefit, net of federal income tax effect(3,935) (3,084) (30,598)
Tax-exempt income(2,026) (2,316) (2,678)
Tax credits(1,558) (1,461) (1,576)
Cash surrender value of life insurance(2,907) (2,911) (2,888)
Change in valuation allowance, federal and state(802,771) 31,844
 320,377
Other, net3,448
 76
 (578)
Total income tax (benefit) expense$(798,732) 1,312
 (15,151)
      

154160


(dollars in thousands)2011 2010 2009
Taxes at statutory federal income tax rate$(20,836) (297,210) (562,069)
Tax-exempt income(2,316) (2,678) (3,257)
State income tax benefit, net of federal income tax benefit, before valuation allowance(3,084) (30,598) (50,947)
Tax credits(1,461) (1,576) (1,555)
Goodwill impairment
 
 5,282
Cash surrender value of life insurance(2,911) (2,888) (2,534)
Other, net76
 (578) 4,839
Sub-total income tax benefit before valuation allowance(30,532) (335,528) (610,241)
Change in valuation allowance for deferred tax assets31,844
 320,377
 438,264
Total income tax expense (benefit)$1,312
 (15,151) (171,977)
Effective income tax rate before valuation allowance51.29 % 39.51% 38.00%
Effective income tax rate after valuation allowance(2.20)% 1.78% 10.71%
      
The tax effects of temporary differences that gave rise to significant portions of the deferred income tax assets and liabilities at December 31, 20112012 and 20102011 are presented below.

(in thousands)2011 2010
Deferred income tax assets   
Net operating loss carryforward$514,275
 446,017
Provision for loan losses268,406
 330,468
Tax credit carryforward44,170
 43,081
Finance lease transactions4,901
 23,311
Net unrealized loss on cash flow hedges243
 
Other46,779
 34,126
Total gross deferred income tax assets878,774
 877,003
Less valuation allowance(821,429) (774,961)
Total deferred income tax assets57,345
 102,042
Deferred income tax liabilities   
Excess tax over financial statement depreciation(16,371) (43,993)
Net unrealized gain on investment securities available for sale(29,390) (39,312)
Net unrealized gain on cash flow hedges
 (4,036)
Other(9,446) (12,921)
Total gross deferred income tax liabilities(55,207) (100,262)
Net deferred income tax assets$2,138
 1,780
    
(in thousands)2012 2011
Deferred tax assets   
Net operating loss carryforwards$590,938
 514,275
Allowance for loan losses179,916
 268,406
Tax credit carryforwards44,563
 44,170
Finance lease transactions6,236
 4,901
Net unrealized loss on cash flow hedges774
 243
Other46,536
 46,779
Total gross deferred tax assets868,963
 878,774
Less valuation allowance(18,658) (821,429)
Total deferred tax assets850,305
 57,345
Deferred tax liabilities   
Excess tax over financial statement depreciation(13,945) (16,371)
Net unrealized gains on investment securities available for sale(19,051) (29,390)
Other(10,903) (9,446)
Total gross deferred tax liabilities(43,899) (55,207)
Net deferred tax asset$806,406
 2,138
    
TotalThe net deferred tax assets, beforereduction to the valuation allowance werefor the year ended December 31, 2012 was $823.6802.8 million, $776.7 million and $455.3 million at December 31, 2011, 2010, and 2009, respectively. Additions. Net additions to the valuation allowance during the years ended December 31, 2011, 2010 and 2009,2010, were $46.431.8 million, $331.6 million, and $438.2320.4 million, respectively.
AManagement assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all the positive and negative evidence. During 2009, the Company established a valuation allowance for substantially all of its deferred tax assets, primarily due to the realization of significant portionlosses, significant credit deterioration, and negative trending in asset quality and uncertainty regarding the amount of future taxable income that the Company could forecast. At December 31, 2011, based on the assessment of all the positive and negative evidence, management concluded that there was not sufficient evidence to conclude that it was more likely than not that Synovus would realize the benefits associated with its deferred tax assets; accordingly, the Company continued to maintain a valuation allowance for substantially all of the deferred tax assets.
At December 31, 2012, the Company continues to be in a three-year cumulative loss position, which represents significant negative evidence. However, based on the assessment of all the positive and negative evidence, management concluded that it was more likely than not that $806.4 million of the net deferred tax assets will be realized based upon future taxable income, and therefore reversed $802.8 million of the valuation allowance. The valuation allowance of $18.7 million at December 31, 2012 is related to specific state income tax credits and specific state NOL carryforwards that have various expiration dates through the tax year 2018 and 2027, respectively, and are expected to expire before they can be utilized.
The deferred tax asset valuation allowance was reversed in the fourth quarter of 2012 after the achievement of operating results for the fourth quarter and full year of 2012 demonstrated the continuation of profitable operating results, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary sales of distressed assets completed during the fourth quarter of 2012, marking the sixth consecutive quarter of profitable operating results. The fourth quarter of 2012 results also provided further validation of the positive credit quality trending improvements marking the twelfth consecutive quarter of such improvements. The pace of credit quality improvement accelerated during the fourth quarter of 2012 after the completion of the bulk sale of distressed assets. At December 31, 2012, Synovus Bank's classified asset ratio as a percentage of Tier 1 Capital and the allowance for loan losses improved to 38.07% from 50.65% at September 30, 2012 and 62.51% at December 31, 2011. The consolidated classified asset ratio improved to 44.83% at December 31, 2012 from 58.65% and 70.27% at September 30, 2012 and December 31, 2011, respectively.
In addition, the achievement of operating results for the fourth quarter and full year of 2012 consistent with management's forecast for these periods, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary sales of distressed assets completed in the fourth quarter of 2012, provided further evidence of the Company's ability to produce reliable forecasts, and strengthened the weight of the positive evidence provided by forecasted future taxable income. The Company's forecast of taxable income at December 31, 2012 demonstrates that there will be sufficient future taxable income to realize the $806.4 million net deferred tax asset at December 31, 2012. The positive evidence related to the forecasted future taxable income assists in overcoming the weight of the negative evidence related to the significant operating losses recognized as a result of the recent financial crisis and adds to the overall weight of positive evidence that the December 31, 2012 deferred tax asset is more

161


likely than not realizable. Prior to the fourth quarter of 2012, the Company was unable to conclude that there was sufficient evidence to support that the deferred tax asset was more likely than not realizable and to support the reversal of the deferred tax asset balance relatesvaluation allowance.
The positive evidence at December 31, 2012 included the Company's significantly improved credit risk profile, the continued improving trends in credit quality, continued profitability in recent quarters, credit risk policy enhancements which reduce exposure to federal and state net operating loss carryforwardscredit risk through concentration limits by loan type, exposure limits to single borrowers, among others, record of long-term positive earnings prior to the recent economic downturn, the Company's strong capital position, as well as certainsufficient amounts of estimated future taxable income, of the appropriate character, to support the realization of $806.4 million of the Company's net deferred tax credits which will be available to reduce its income tax liability in future years. The total amount of federal and state net operating loss carryforwards outstandingasset at December 31, 20112012. Management's confidence in the realization of projected future taxable income is based on an analysis of the Company's risk profile and recent trends in financial performance, including credit quality trends. In determining whether management's projections of future taxable income are $reliable, management considered objective evidence supporting the forecast assumptions as well as recent experience which demonstrates the Company's ability to reasonably project future results of operations. The analysis showed that credit losses will continue to be at elevated levels but will continue to trend downward, and that credit quality indicators will continue to improve. Further, while the banking environment is expected to remain challenging due to economic and other uncertainties, the Company believes that it can confidently forecast future taxable income at sufficient levels over the future period of time that the Company has available to realize its December 31, 2012 net deferred tax asset, which is discussed further below.
    Synovus expects to realize the 1.30 billion$806.4 million and $in net deferred tax assets well in advance of the statutory carryforward period. At December 31, 2012, approximately 1.70 billion$189.6 million, respectively. These of existing deferred tax assets are not related to net operating losses or credits and therefore, have no expiration date. Approximately $519.8 million of the remaining deferred tax assets relate to federal net operating losses which will expire in annual installments beginning in 20182028 through 2032. Additionally, approximately $71.2 million of the deferred tax assets relate to state net operating losses which will expire in annual installments beginning in 2013 through 2032. Tax creditscredit carryforwards at December 31, 2012 include anfederal alternative minimum tax credit ofcredits totaling $19.1 million which hashave an unlimited carryforward period. Other federal and state tax credits at December 31, 20112012 total $6.025.5 million and $29.4 million, respectively, and have various expiration periods through the year 2021. The remaining net deferred tax asset balance was generated from temporary differences of which the majority relates to the provision for loan losses and depreciation of fixed assets. This component does not have a set expiration date as the temporary differences have not yet reduced taxable income. Synovus currently expects that approximately $21 million of its net deferred tax assets will expire before they can be realized. The majorityin annual installments beginning in 2013 through 2032.
Federal and state NOL and tax credit carryforwards as of these DTAs relate to state income tax credits that have various expiration dates throughDecember 31, 2012 are summarized in the taxfollowing table.

155


year 2016.
Tax CarryforwardsAs of December 31, 2012
(in thousands)Expiration Dates Deferred Tax Asset Balance Valuation Allowance Net Deferred Tax Asset Balance
Net operating losses - federal2028-2032 $519,755
 
 519,755
General business credits - federal2028-2032 7,799
 
 7,799
Net operating losses - states2013-2017 47
 
 47
Net operating losses - states2018-2022 1,828
 
 1,828
Net operating losses - states2023-2027 5,296
 (3,785) 1,511
Net operating losses - states2028-2032 64,012
 
 64,012
Other credits - states2013-2017 17,565
 (14,782) 2,783
Other credits - states2018-2022 136
 (91) 45
Alternative minimum tax credits - federalNone $19,063
 
 19,063
        
In assessing the need for aThe valuation allowance Synovus considered all available evidence aboutcould fluctuate in future periods based on the realizationassessment of DTAs, boththe positive and negative that could be objectively verified. Synovus' positive evidence considered in support of its use of forecasted future earnings as a source of realizing DTAs was insufficient to overcome the negative evidence associated with its pre-tax cumulative loss position. At evidence. Management's conclusion at December 31, 2011, management concluded2012 that it is more likely than not that $2.1 million of itsthe net deferred tax assets of $806.4 millionwill be realized. This amountrealized is based upon management's estimate of deferred tax assetsfuture taxable income. Management's estimate of future taxable income is based on internal projections which consider historical performance, various internal estimates and assumptions, as well as certain external data all of which management believes to be reasonable although inherently subject to significant judgment. If actual separate entity state income tax liabilities and tax planning strategies. Synovus expects to reverse substantially all (or approximately $800.4 million ofresults differ significantly from the current balanceestimates of $821.4 million) offuture taxable income, even if caused by adverse macro-economic conditions, the valuation allowance once it has demonstrated a sustainable returnmay need to profitability. While reversalbe increased for some or all of the valuation allowance is subject to considerable judgment, this event could occur at the point Synovus has significantly improved its credit quality and experienced consecutive profitable quarters coupled with a forecast of sufficient continuing profitability. This reversal could occur as a single event or over a period of time, depending upon the level of forecasted taxable income, the degree of probability related to realizing the forecasted taxable income, and the estimated risk related to credit quality. Until such event occurs, Synovus expects to record minimal to noCompany's deferred tax expense when reporting income before taxes as reductionsasset. Such an increase to the deferred tax asset valuation allowance will be recognized offsetting currentcould have a material adverse effect on Synovus' financial condition and results of operations.
Synovus is subject to income taxation in the United States and by various state jurisdictions. Synovus' federal income tax expense.
Synovus'return is filed on a consolidated basis, while state income tax returns are subject to reviewfiled on both a consolidated and examination by federal, state, and local taxing jurisdictions.separate entity basis. Currently, no years for which Synovus filed a federal income tax return are under examination by the IRS; however,also, there are certainno state tax examinations currently in progress. With few exceptions, Synovus is no longer subject to income tax examinations from state and local income tax authorities for years before 2007.2008. Although Synovus is unable to determine the ultimate outcome of thesefuture examinations, Synovus

162


believes that current income tax accruals are adequatethe liability recorded for any uncertain income tax positions relating to these examinations. Adjustments to income tax accruals are made when necessary to reflect a change in the probability outcome.is adequate.
A reconciliation of the beginning and ending amount of unrecognized income tax benefits is as follows (unrecognized state income tax benefits are not adjusted for the federal income tax impact).

Years Ended December 31,Years Ended December 31,
(in thousands)2011 20102012 2011
Balance at January 1,$6,315
 7,274
$5,985
 6,315
Additions based on income tax positions related to current year275
 176
227
 275
Additions for income tax positions of prior years
 
175
 
Deductions for income tax positions of prior years(605) (1,060)(2,774) (605)
Statute of limitation expirations(1,068) 
Settlements
 (75)(1,425) 
Balance at December 31,$5,985
 6,315
$1,120
 5,985
      
Accrued interest and penalties related to unrecognized income tax benefits are included as a component of income tax expense (benefit). The amount of accruedAccrued interest and penalties on unrecognized income tax benefits totaled $1.5 million and $1.4 million163 thousand as of January 1 and December 31, 2011 and 2010,2012, respectively. The total amount of unrecognizedUnrecognized income tax benefits as of January 1 and December 31, 2011 and 20102012 that, if recognized, would affect the effective income tax rate istotaled $4.8 million and $5.0 million834 thousand (net of the federal benefit on state income tax issues), respectively, which includes interest and penalties of $943 thousand and $880106 thousand, respectively.
The impact to the effective income tax rate is prior to any offset by the valuation allowance against deferred tax assets. Synovus expects an approximate range ofthat approximately $311358 thousand to $4.3 million of uncertain income tax positions will be either settled or resolved during the next year.twelve months.

Note 2625 - Condensed Financial Information of Synovus Financial Corp. (Parent Company only)


156


Condensed Balance Sheets

  
December 31,December 31,
(in thousands)2011 20102012 2011
Assets      
Cash due from bank subsidiary$278,071
 275,578
$360,426
 278,071
Funds due from other depository institutions(1)
33,431
 28,423
21,712
 33,431
Investment in consolidated bank subsidiary, at equity2,998,006
 2,979,596
3,728,704
 2,998,006
Net accumulated deficit in consolidated nonbank subsidiaries, at equity(2)
(279,962) (148,172)(208,183) (279,962)
Notes receivable from nonbank subsidiaries493,800
 601,744
443,935
 493,800
Other assets55,103
 81,966
104,848
 55,103
Total assets$3,578,449
 3,819,135
$4,451,442
 3,578,449
Liabilities and Equity   
Liabilities and Shareholders' Equity   
Liabilities:      
Long-term debt$726,167
 754,783
$841,667
 726,167
Other liabilities24,830
 66,434
40,344
 24,830
Total liabilities750,997
 821,217
882,011
 750,997
Shareholders’ equity:      
Preferred stock947,017
 937,323
Series A Preferred Stock957,327
 947,017
Common stock790,989
 790,956
792,273
 790,989
Additional paid-in capital2,241,171
 2,293,264
2,189,874
 2,241,171
Treasury stock(114,176) (114,176)(114,176) (114,176)
Accumulated other comprehensive income21,093
 57,158
4,101
 21,093
Accumulated deficit(1,058,642) (966,607)(259,968) (1,058,642)
Total shareholders’ equity2,827,452
 2,997,918
3,569,431
 2,827,452
Total liabilities and shareholders’ equity$3,578,449
 3,819,135
$4,451,442
 3,578,449
      
(1) Restricted as to withdrawal.
(2) Includes non-bank subsidiary formed during 2008 that has incurred credit losses, including losses on the disposition of non-performing assets.


157163



Condensed Statements of Operations

  
Years Ended December 31,Years Ended December 31,
(in thousands)2011 2010 20092012 2011 2010
Income          
Cash dividends received from bank subsidiaries$
 43,874
 64,044
$
 
 43,874
Management and information technology fees from
subsidiaries

 185,279
 162,648

 
 185,279
Interest income30,057
 36,074
 50,174
18,424
 30,057
 36,074
Other income(141) 8,922
 74,771
11,343
 (141) 8,922
Total income29,916
 274,149
 351,637
29,767
 29,916
 274,149
Expenses          
Interest expense34,767
 33,809
 25,081
47,975
 34,767
 33,809
Other expenses14,177
 224,100
 234,083
16,584
 14,177
 224,100
Total expenses48,944
 257,909
 259,164
64,559
 48,944
 257,909
Income (loss) before income taxes and equity in undistributed net
income (loss) of subsidiaries
(19,028) 16,240
 92,473
Allocated income tax (benefit) expense(13,715) (153,729) 229,680
(Loss) income before income taxes and equity in undistributed net
income (loss) of subsidiaries
(34,792) (19,028) 16,240
Allocated income tax benefit(54,184) (13,715) (153,729)
Income (loss) before equity in undistributed net income
(loss) of subsidiaries
(5,313) 169,969
 (137,207)19,392
 (5,313) 169,969
Equity in undistributed net loss of subsidiaries(55,311) (1,003,809) (1,299,088)
Loss from continuing operations attributable to controlling
interest
(60,624) (833,840) (1,436,295)
Equity in undistributed net income (loss) of subsidiaries810,817
 (55,311) (1,003,809)
Income (loss) from continuing operations830,209
 (60,624) (833,840)
Income from discontinued operations, net of income taxes
 43,162
 4,590

 
 43,162
Net loss attributable to controlling interest(60,624) (790,678) (1,431,705)
Dividends and accretion of discount on preferred stock58,088
 57,510
 56,966
Net loss attributable to common shareholders$(118,712) (848,188) (1,488,671)
Net income (loss) available to controlling interest830,209
 (60,624) (790,678)
Dividends and accretion of discount on Series A Preferred Stock58,703
 58,088
 57,510
Net income (loss) available to common shareholders$771,506
 (118,712) (848,188)
          


158164




Condensed Statements of Cash Flows

  
Years Ended December 31,Years Ended December 31,
(in thousands)2011 2010 20092012 2011 2010
Operating Activities          
Net loss attributable to controlling interest$(60,624) (790,678) (1,431,705)
Adjustments to reconcile net loss to net cash
provided by operating activities:
     
Equity in undistributed loss of subsidiaries55,311
 960,647
 1,294,497
Deferred income tax (benefit) expense
 (288,430) 286,404
Depreciation, amortization, and accretion, net
 (14) (68)
Net income (loss) available to controlling interest$830,209
 (60,624) (790,678)
Adjustments to reconcile net income (loss) to net cash
provided by operating activities:
     
Equity in undistributed (income) loss of subsidiaries(810,817) 55,311
 960,647
Deferred income tax benefit(48,525) 
 (288,430)
Share-based compensation
 7,158
 8,361

 
 7,158
Net (decrease) increase in other liabilities(23,162) (308,126) 439,398
Gain on sale of Visa shares
 
 (51,900)
Net increase (decrease) in other liabilities23,367
 (23,162) (308,126)
Net (increase) decrease in other assets(4,780) 412,290
 (497,644)(1,255) (4,780) 412,290
Other, net(6,912) (61,920) 83,371
(6,337) (6,912) (61,934)
Net cash (used in) provided by operating activities(40,167) (69,073) 130,714
Net cash used in operating activities(13,358) (40,167) (69,073)
Investing Activities          
Net investment from (in) subsidiaries10,000
 (894,813) (632,459)
 10,000
 (894,813)
Purchases of investment securities available for sale(18,313) 
 (24,974)
 (18,313) 
Purchases of premises and equipment
 
 (14,835)
Proceeds from sale of investment securities available for sale49,551


 
Proceeds from sale of private equity investments
 
 65,786
Proceeds from sale of Visa shares
 
 51,900
Net (increase) decrease in short-term notes receivable from
non-bank subsidiaries
107,944
 (204,225) 40,615
Proceeds from sales of investment securities available for sale

49,551
 
Net decrease (increase) in short-term notes receivable from
non-bank subsidiaries
49,865
 107,944
 (204,225)
Net cash provided by (used in) investing activities149,182
 (1,099,038) (513,967)49,865
 149,182
 (1,099,038)
Financing Activities          
Dividends paid to common and preferred shareholders(79,813) (73,896) (73,568)(79,856) (79,813) (73,896)
Transfer of funds to dividend payment agent(7,853) 
 
Principal repayments on long-term debt(21,701) (10,425) (29,685)(170,801) (21,701) (10,425)
Purchase of treasury shares
 (21) (38)
 
 (21)
Proceeds from issuance of long-term debt
 70,355
 
292,639
 
 70,355
Proceeds from issuance of prepaid common stock purchase
contracts

 265,503
 

 
 265,503
Proceeds from issuance of common stock
 769,176
 571,226

 
 769,176
Net cash (used in) provided by financing activities(101,514) 1,020,692
 467,935
Net cash provided (used in) by financing activities34,129
 (101,514) 1,020,692
Increase (decrease) in cash and funds due from banks7,501
 (147,419) 84,682
70,636
 7,501
 (147,419)
Cash and funds due from banks at beginning of year304,001
 451,420
 366,738
311,502
 304,001
 451,420
Cash and funds due from banks at end of year$311,502
 304,001
 451,420
$382,138
 311,502
 304,001
          
For the yearyears ended December 31, 20112012, 2011, and 2010, the Parent Company received income tax refunds, net of income taxes paid, of $7.8 million, $5.1 million, and$323.2 million, respectively. For the years ended December 31, 2012, 2011, and 2010, the Parent Company paid interest in the amount of$51.3 million, $39.8 million. For the year ended December 31, 2010, the Parent Company received income tax refunds, net of income taxes paid, of $323.2 millionand paid interest in the amount of $38.8 million. For the year ended December 31, 2009, the Parent Company received income tax refunds, net of income taxes paid, of $87.3 million and paid interest in the amount of $36.1 million.respectively.


159165


Summary of Quarterly Financial Data (Unaudited)

Presented below is a summary of the unaudited consolidated quarterly financial data for the years ended December 31, 20112012 and 2010.

2011.
 
(in thousands, except per share data)
Fourth
Quarter    
 
Third
Quarter    
 
Second
Quarter    
 
First
Quarter    
2011       
Interest income$273,303
 281,970
 288,052
 298,432
Net interest income227,156
 228,603
 230,961
 237,434
Provision for loan losses54,565
 102,325
 120,159
 141,746
Income (loss) from continuing operations before income taxes26,979
 37,118
 (43,764) (79,864)
Net income (loss) (1)    
27,357
 30,208
 (39,000) (79,408)
Net income (loss) attributable to common shareholders (1)    
$12,779
 15,667
 (53,504) (93,654)
Basic earnings per common share:      

Net income (loss) attributable to common shareholders$0.02
 0.02
 (0.07) (0.12)
Diluted earnings per common share:

 

 

 

Net income (loss) attributable to common shareholders$0.01
 0.02
 (0.07) (0.12)
        
2010       
Interest income$313,557
 326,490
 337,739
 342,795
Net interest income241,967
 245,460
 250,039
 248,867
Provision for loan losses252,401
 239,021
 298,904
 340,948
Loss from continuing operations before income taxes(159,550) (180,806) (233,633) (275,180)
Net loss (1)    
(165,434) (181,166) (228,575) (215,682)
Net loss attributable to common shareholders (1)    
$(179,998) (195,838) (242,554) (229,798)
Basic earnings per common share:       
Net loss from continuing operations attributable to common
 shareholders    
$(0.23) (0.25) (0.36) (0.56)
Net loss attributable to common shareholders$(0.23) (0.25) (0.36) (0.47)
Diluted earnings per common share:       
Net loss from continuing operations attributable to common
 shareholders    
$(0.23) (0.25) (0.36) (0.56)
Net loss attributable to common shareholders$(0.23) (0.25) (0.36) (0.47)
        
 2012
 
(in thousands, except per share data)
Fourth Quarter 
Third
Quarter
 Second Quarter 
First
Quarter
Interest income$240,000
 247,676
 253,809
 262,654
Net interest income207,456
 212,345
 213,356
 220,959
Provision for loan losses146,526
 63,572
 44,222
 66,049
(Loss) income before income taxes(72,299) 30,514
 37,347
 35,916
Income tax benefit(796,339) (211) (2,105) (77)
Net income (1)    
724,040
 30,725
 39,452
 35,993
Net income available to common shareholders (1)    
$709,304
 16,030
 24,803
 21,369
Basic earnings per common share:       
Net income available to common shareholders$0.90
 0.02
 0.03
 0.03
Diluted earnings per common share:       
Net income available to common shareholders$0.78
 0.02
 0.03
 0.02
        
 2011
 Fourth Quarter 
Third
Quarter

 Second Quarter 
First
Quarter

Interest income$273,303
 281,970
 288,052
 298,432
Net interest income227,156
 228,603
 230,961
 237,434
Provision for loan losses54,565
 102,325
 120,159
 141,746
Income (loss) before income taxes26,979
 37,118
 (43,764) (79,864)
Income tax (benefit) loss(378) 6,910
 (4,764) (456)
Net income (loss) (1)    
27,357
 30,208
 (39,000) (79,408)
Net income (loss) available common shareholders (1)    
$12,779
 15,667
 (53,504) (93,654)
Basic earnings per common share:       
Net income (loss) available to common shareholders    $0.02
 0.02
 (0.07) (0.12)
Diluted earnings per common share:       
Net income (loss) available to common shareholders$0.01
 0.02
 (0.07) (0.12)
        
(1) Synovus increased its valuation allowance forThe fourth quarter of 2012 results reflect a $796.3 million income tax benefit due primarily to the reversal of substantially all of the deferred tax assets by 46.4 million million during 2011 and $331.6 million million during 2010.asset valuation allowance. For additional discussion of the valuation allowance for deferred tax assets, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 25 to the consolidated financial statements.24 - Income Taxes" of this Report.


ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
NONE.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures. We have evaluatedIn connection with the preparation of this Annual Report on Form 10-K, an evaluation was carried out by Synovus' management, with the participation of Synovus' Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of ourSynovus' disclosure controls and procedures as of the end of the period covered by this Annual Report as required by Rule 13a-15 of(as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 as amended. This evaluation was carried out(Exchange Act)). Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed or submitted under the supervisionExchange Act is recorded, processed, summarized and withreported within the participation of ourtime periods specified in SEC rules and forms and that such information is accumulated and communicated to management, including our chief executive officer (“CEO”)the Chief Executive Officer and chief financial officer (“CFO”).Chief Financial Officer, to allow timely decisions regarding required disclosures. Based on thisthat evaluation, our management, including our CEOSynovus' Chief Executive Officer and CFO,Chief Financial Officer have concluded that, ouras of December 31, 2012, Synovus' disclosure controls and procedures are effective in timely alerting them to material information relating to us (including our consolidated subsidiaries) and required to be included in our reports filed with the SEC under the Exchange Act.were effective.


Management’s Report on Internal Control Over Financial Reporting
Synovus regularly engages in productivity and efficiency initiatives to streamline operations, reduce expenses, and increase revenue. Additionally, investment in new and updated information technology systems has enhanced information gathering and

160166


processing capabilities, and allowed management to operate in a more centralized environment for critical processing and monitoring functions. Management of Synovus is responsible for identifying, documenting, and evaluating the adequacy of the design and operation of the controls implemented during each process change described above. There have been no material changes in Synovus' internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the period ended December 31, 2012 that has materially affected, or is reasonably likely to materially affect, Synovus' internal control over financial reporting.
Management's Report on Internal Control Over Financial Reporting. Management of Synovus is responsible for establishing and maintaining effective internal control over financial reporting for Synovus Financial Corp. and its subsidiaries (“we” and “our”), as that term is defined in Exchange Act Rules 13a-15(f). Synovus conducted an evaluation of the effectiveness of our internal control over Synovus' financial reporting as of December 31, 20112012 based on the framework in “Internal Control-Integrated Framework” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on that evaluation, we concluded that our internal control over financial reporting is effective as of December 31, 2011.2012.
KPMG LLP, an independent registered public accounting firm, has audited the consolidated financial statements included in this Annual Report and has issued a report on the effectiveness of our internal control over financial reporting, which report is included in "Part II - Item 8. Financial Statements and Supplementary DataData" of this Report.



/s/ Kessel D. Stelling                        /s/ Thomas J. Prescott
Kessel D. Stelling                        Thomas J. Prescott
President and Chief Executive Officer                Executive Vice President and Chief Financial Officer

Changes in Internal Control Over Financial Reporting. No change in our internal control over financial reporting occurred during the fourth fiscal quarter ended December 31, 20112012 covered by this Report that materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


ITEM 9B. OTHER INFORMATION
NONE.


161167


Part III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE
GOVERNANCE
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“PROPOSALS TO BE VOTED ON” - “PROPOSAL 1: ELECTION OF 1514 DIRECTORS”;
“EXECUTIVE OFFICERS”;
“SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE”; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Consideration of Director Candidates - Shareholder Candidates” and “Committees of the Board” - “Audit Committee.”
We have a Code of Business Conduct and Ethics that applies to all directors, officers and employees, including our principal executive officer, principal financial officer and chief accounting officer. You can find our Code of Business Conduct and Ethics in the Corporate Governance section of our website at www.synovus.com/governance. We will post any amendments to the Code of Business Conduct and Ethics and any waivers that are required to be disclosed by the rules of either the SEC or the NYSE in the Corporate Governance section of our website.
Because our common stockCommon Stock is listed on the NYSE, our chief executive officer is required to make, and he has made, an annual certification to the NYSE stating that he was not aware of any violation by us of the corporate governance listing standards of the NYSE. Our chief executive officer made his annual certification to that effect to the NYSE as of May 16, 2011.8, 2012. In addition, we have filed, as exhibits to this Annual Report, the certifications of our chief executive officer and chief financial officer required under Section 302 of the Sarbanes-Oxley Act of 2002.


ITEM 11. EXECUTIVE COMPENSATION
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“DIRECTOR COMPENSATION”;
“EXECUTIVE COMPENSATION” - “Compensation Discussion and Analysis”; “Compensation Committee Report”; “Summary Compensation Table” and the compensation tables and related information which follow the Summary Compensation Table; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Committees of the Board” - “Compensation Committee Interlocks and Insider Participation.”
The information included under the heading “Compensation Committee Report” in our Proxy Statement is incorporated herein by reference; however, this information shall not be deemed to be “soliciting material” or to be “filed” with the Commission or subject to regulation 14A or 14C, or to the liabilities of Section 18 of the Securities Exchange Act of 1934, as amended.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Information pertaining to equity compensation plans is contained in Notes 23 and 24 of Notes to Consolidated Financial Statements included in Part"Part II - Item 88. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings, Note 22 - Employment Expenses and Benefit Plans, and Note 23 - Shared-Based Compensation" of this Report and are incorporated herein by reference.
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“STOCK OWNERSHIP OF DIRECTORS AND EXECUTIVE OFFICERS”; and
“PRINCIPAL SHAREHOLDERS.”


162168



ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS”; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Independence.”

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“AUDIT COMMITTEE REPORT” - “KPMG LLP Fees and Services” (excluding the information under the main caption “AUDIT COMMITTEE REPORT”); and
“AUDIT COMMITTEE REPORT” - “Policy on Audit Committee Pre-Approval.”



163169


Part IV

Part IV
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a) 1. Financial Statements
The following consolidated financial statements of Synovus and our subsidiaries and related reports of Synovus' independent registered public accounting firm are incorporated in this Item 15. by reference from Part II - Item 8. Financial Statements and Supplementary Data of this Report.
Consolidated Balance Sheets as of December 31, 20112012 and 20102011
Consolidated Statements of Operations for the Years ended December 31, 2012, 2011 2010 and 20092010
Consolidated Statements of Changes in Equity and Comprehensive Income (Loss) for the Years Ended December 31, 2012, 2011 2010 and 20092010
Consolidated Statements of Cash Flows for the Years Ended December 31, 2012, 2011 2010 and 20092010
Notes to Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm (on consolidated financial statements)
Report of Independent Registered Public Accounting Firm (on the effectiveness of internal control over financial reporting)

Management's Report on Internal Control Over Financial Reporting is incorporated by reference from Part II - Item 9A. Controls and Procedures of this Report.
2. Financial Statement Schedules
None are applicable because the required information has been incorporated in the consolidated financial statements and notes thereto of Synovus and our subsidiaries which are incorporated in this Report by reference.
3. Exhibits
The following exhibits are filed herewith or are incorporated to other documents previously filed with the SEC. With the exception of those portions of the Proxy Statement that are expressly incorporated by reference in this Report, such documents are not to be deemed filed as part of this Report.

 

164170


   
Exhibit
Number
  Description
  
3.1
  Amended and Restated Articles of Incorporation of Synovus, as amended, incorporated by reference to Exhibit 3.1 of Synovus’ Quarterly Report on Form 10-Q for the quarter ended June 30, 2010, as filed with the SEC on August 9, 2010.
  
3.2
  Bylaws, as amended, of Synovus, incorporated by reference to Exhibit 3.1 of Synovus' Current Report on Form 8-K dated November 8, 2010, as filed with the SEC on November 9, 2010.
  
4.1
  Specimen stock certificate for Fixed Rate Cumulative Perpetual Preferred Stock, Series A, incorporated by reference to Exhibit 4.2 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
4.2
  Warrant for purchase of up to 15,510,737 shares of Synovus common stock,Common Stock, incorporated by reference to Exhibit 4.1 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
4.3
  Shareholder Rights Plan, dated as of April 26, 2010, between Synovus Financial Corp. and Mellon Investor Services LLC, as Rights Agent, which includes the Form of Articles of Amendment to the Articles of Incorporation of Synovus Financial Corp. (Series B Participating Cumulative Preferred Stock) as Exhibit A, the Summary of Terms of the Rights Agreement as Exhibit B and the Form of Right Certificate as Exhibit C, incorporated by reference to Exhibit 4.1 of Synovus’ Current Report on Form 8-K dated April 26, 2010, as filed with the SEC on April 26, 2010.
  
4.4
 Amendment No. 1 dated as of September 6, 2011 to Shareholder Rights Plan between Synovus Financial Corp. and American Stock Transfer & Trust Company, LLC, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated September 6, 2011, as filed with the SEC on September 6, 2011.
   
4.5
 Indenture, dated as of February 18, 2003, between Synovus Financial Corp. and The Bank of New York Trust Company of Florida, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Registration Statement on Form S-4 (No. 333-104625) filed with the SEC on April 18, 2003.
   
4.6
 Indenture, dated as of June 20, 2005, between Synovus Financial Corp. and The Bank of New York Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Registration Statement on Form S-4 (No. 333-126767) filed with the SEC on July 21, 2005.

165171


Exhibit
Number
  Description
  
4.7
  Junior Subordinated Debt Indenture dated May 4, 2010, between Synovus Financial Corp. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated May 4, 2010, as filed with the SEC on May 4, 2010.
  
4.8
  Purchase Contract Agreement dated May 4, 2010 among Synovus Financial Corp., The Bank of New York Mellon Trust Company, N.A., as purchase contract agent, and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.3 of Synovus’ Current Report on Form 8-K dated May 4, 2010, as filed with the SEC on May 4, 2010.
  
4.9
 Purchase Contract Agreement dated May 4, 2010 among Synovus Financial Corp., The Bank of New York Mellon Trust Company, N.A., as purchase contract agent, and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.3 of Synovus' Current Report on Form 8-K dated May 4, 2010, as filed with the SEC on May 4, 2010.
4.10
Senior Notes Indenture, dated as of February 13, 2012, amongbetween Synovus Financial Corp. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated February 8, 2012 as filed with the SEC on February 13, 2012.
   
10.1
  Letter Agreement (including Securities Purchase Agreement – Standard Terms incorporated by reference therein) dated December 19, 2008, between Synovus and the United States Department of the Treasury, incorporated by reference to Exhibit 10.1 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
10.2
  Indemnification and Insurance Matters Agreement by and amongbetween Synovus and Total System Services, Inc., dated as of November 30, 2007, incorporated by reference to Exhibit 10.3 of Synovus’ Current Report on Form 8-K dated November 30, 2007, as filed with the SEC on November 30, 2007.
  
10.3
  Tax Sharing Agreement by and among Synovus, Columbus Bank and Trust Company and Total System Services, Inc., dated as of November 30, 2007, incorporated by reference to Exhibit 10.5 of Synovus’ Current Report on Form 8-K dated November 30, 2007, as filed with the SEC on November 30, 2007.
  
10.4
  Synovus Financial Corp. 2011 Director Stock Purchase Plan, incorporated by reference to Exhibit 99.1 of Synovus' Current Report on Form 8-K dated April 27, 2011, as filed with the SEC on May 3, 2011.*
  
10.5
  
Amendment No. 1 dated September 6, 2011 to Synovus Financial Corp. 2011 Director Stock Purchase Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated September 6, 2011, as filed with the SEC on September 6, 2011.*

  
10.6
 Amendment No. 2 dated February 28, 2013 to Synovus Financial Corp. 2011 Director Stock Purchase.*
10.7
Synovus Financial Corp. 2011 Employee Stock Purchase Plan, incorporated by reference to Exhibit 10.1 of Synovus' Registration Statement on Form S-8 (Registration No. 333-174265), as filed with the SEC on May 17, 2011.*

  
10.710.8
  
Synovus Financial Corp. 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.4 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2001, as filed with the SEC on March 21, 2002.*

  
10.810.9
  
Amended and Restated Synovus Financial Corp. Directors' Deferred Compensation Plan, incorporated by reference to Exhibit 10.2 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2008, as filed with the SEC on August 8, 2008.*


166172


Exhibit
Number
  Description
  
10.910.10
  
Synovus Financial Corp. Executive Salary Contribution Death Benefit Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2009, as filed with the SEC on August 10, 2009.*

  
10.1010.11
  
Agreement in Connection with Personal Use of Company Aircraft, incorporated by reference to Exhibit 10.7 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2005, as filed with the SEC on March 7, 2006.*

  
10.1110.12
  
Life Insurance Trusts, incorporated by reference to Exhibit 10.12 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the SEC on March 29, 1993.*

  
10.1210.13
  
1993 Split Dollar Insurance Agreement of Synovus, incorporated by reference to Exhibit 10.14 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 1993, as filed with the SEC on March 28, 1994.*

  
10.1310.14
  
1995 Split Dollar Insurance Agreement of Synovus, incorporated by reference to Exhibit 10.15 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 1994, as filed with the SEC on March 24, 1995.*

  
10.1410.15
  
SecondThird Amended and Restated Synovus Financial Corp. Deferred Compensation Plan, incorporated by reference to Exhibit 10.3 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2008, as filed with the SEC on August 8, 2008.Plan.*

  
10.1510.16
  
Synovus Financial Corp. Executive Cash Bonus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on 8-K dated April 27, 2006, as filed with the SEC on April 27, 2006.*

  
10.1610.17
  
Form of Change of Control Agreement for executive officers, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2008, as filed with the SEC on August 8, 2008.*

  
10.1710.18
  
Riverside Bank Amended and Restated Salary Continuation Agreement adopted as of June 1, 2005 by and between Riverside Bank and Kessel D. Stelling.Stelling, incorporated by reference to Exhibit 10.17 of Synovus' Annual Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*

  
10.1810.19
  
Form of Stock Option Agreement for the: (i) Synovus Financial Corp. 1994 Long-Term Incentive Plan and (ii) Synovus Financial Corp. 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended September 30, 2004, as filed with the SEC on November 9, 2004.*

  
10.1910.20
  
Form of Restricted Stock Award Agreement for the Synovus 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 19, 2005, as filed with the SEC on January 25, 2005.*


167173


Exhibit
Number
  Description
  
10.2010.21
  
Form of Performance-Based Restricted Stock Award Agreement for the Synovus 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 19, 2005, as filed with the SEC on January 25, 2005.*

  
10.2110.22
  
Form of Non-Employee Director Restricted Stock Award Agreement for the Synovus 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated February 1, 2005, as filed with the SEC on February 3, 2005.*

  
10.2210.23
  
Form of Stock Option Agreement for the Synovus Financial Corp. 2002 Long-Term Incentive Plan for grants made subsequent to January 18, 2006, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 18, 2006, as filed with the SEC on January 18, 2006.*

  
10.2310.24
  
Form of Restricted Stock Award Agreement for the Synovus Financial Corp. 2002 Long-Term Incentive Plan for grants made subsequent to January 18, 2006, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 18, 2006, as filed with the SEC on January 18, 2006.*

  
10.2410.25
  
Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*

  
10.2510.26
  
Form of Restricted Stock Award Agreement for restricted stock awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*

  
10.2610.27
  
Form of Performance-Based Restricted Stock Award Agreement for performance-based restricted stock awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.3 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*

  
10.2710.28
  
Form of Revised Stock Option Agreement for stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 29, 2008, as filed with the SEC on January 29, 2008.*

  
10.2810.29
  
Form of Revised Restricted Stock Unit Agreement for restricted stock unit awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.33 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2007, as filed with the SEC on February 29, 2008.*

  
10.2910.30
  
Form of Retention Stock Option Agreement for retention stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 29, 2008, as filed with the SEC on January 29, 2008.*

10.3010.31
  
Form of TARP Restricted Stock Unit Award Agreement for awards to executive officers and the top 20 most highly-compensated employees under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 28, 2010, as filed with the SEC on January 29, 2010.*

  
10.3110.32
  
Form of Restricted Stock Option Agreement for 2010 stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 29, 2010, as filed with the SEC on January 29, 2010.*

  

168174


10.3210.33
  
Form of Indemnification Agreement for directors and executive officers of Synovus, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated July 26, 2007, as filed with the SEC on July 26, 2007.*

  
10.3310.34
  
Summary of Annual Base Salaries of Synovus' Named Executive Officers.*

  
10.3410.35
  
Summary of Board of Directors Compensation.

Compensation, incorporated by reference to Exhibit 10.2 of Synovus' Quarterly Report on Form 10-Q for the period ended March 31, 2012, as filed with the SEC on May 10, 2012.*
  
10.3510.36
  
Form of Waiver executed by Senior Executive Officers, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.*

  
10.3610.37
 Form of Letter Agreement executed by Senior Executive Officers, incorporated by reference to Exhibit 10.3 of Synovus' Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.*
   
10.3710.38
 First Amendment to the Bank of North Georgia Amended and Restated Salary Continuation Agreementdated September 10, 2007, effective as of January 1, 2005, by and between Bank of North Georgia, as successor in interest to Riverside Bank, and Kessel D. Stelling, Jr., incorporated by reference to Exhibit 10.37 of Synovus' Current Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*
   
10.3810.39
 
Riverside Bank Split Dollar Agreement dated December 23, 1999, by and between Riverside Bank and Kessel D. Stelling, Jr., incorporated by reference to Exhibit 10.38 of Synovus' Current Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*

10.40
Form of Salary Stock Award Agreement for 2012 and 2013 salary stock unit awards to executive officers under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated March 16, 2012, as filed with the SEC on March 16, 2012.*
10.41
Form of Non-Employee Director Restricted Stock Unit Award Agreement under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the period ended March 31, 2012, as filed with the SEC on May 10, 2012.*
   
12.1
  Ratio of Earnings to Fixed Charges.
  
14
  Code of Business Conduct and Ethics, incorporated by reference to Exhibit 10.1 of Synovus’ Current Report on Form 8-K dated July 22, 2010, as filed with the SEC on July 26, 2010.
  
21.1
  Subsidiaries of Synovus Financial Corp.
  
23.1
  Consent of Independent Registered Public Accounting Firm.
  
24.1
  Powers of Attorney contained on the signature pages of this 20112012 Annual Report on Form 10-K and incorporated herein by reference.
  
31.1
  Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
  
31.2
  Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
  

175


32
  Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
  
99.1
  Certification of Principal Executive Officer pursuant to Section 30.15 of the U.S. Treasury’s Interim Final Rule on TARP Standards for Compensation and Corporate Governance.
  
99.2
  Certification of Principal Financial Officer pursuant to Section 30.15 of the U.S. Treasury’s Interim Final Rule on TARP Standards for Compensation and Corporate Governance.
   
101
 Interactive Data File
   

169


*Indicates management contracts and compensatory plans and arrangements.
(b) Exhibits
See the response to Item 15(a)(3) above.
(c) Financial Statement Schedules
See the response to Item 15(a)(2) above.



170176



SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, Synovus Financial Corp. has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 SYNOVUS FINANCIAL CORP.
   
February 29, 2012Date:March 1, 2013By: /s/ Kessel D. Stelling
   Kessel D. Stelling
   President and Chief Executive Officer
POWER OF ATTORNEY
KNOW ALL MEN BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Kessel D. StellingStelling. and Thomas J. Prescott and each of them, his or her true and lawful attorney(s)-in-fact and agent(s), with full power of substitution and resubstitution, for him or her and in his or her name, place and stead, in any and all capacities, to sign any or all amendments to this report and to file the same, with all exhibits and schedules thereto, and other documents in connection therewith, with the Securities and Exchange Commission, granting unto said attorney(s)-in-fact and agent(s) full power and authority to do and perform each and every act and thing requisite and necessary to be done in and about the premises, as fully to all intents and purposes as he or she might or could do in person, hereby ratifying and confirming all that said attorney(s)-in-fact and agent(s), or their substitute(s), may lawfully do or cause to be done by virtue hereof.

Pursuant to the requirements of Section 13 or 15(d) the Securities Exchange Act of 1934, as amended, this Reportreport has been signed by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
 
Signature  Title Date
   
President and Chief Executive OfficerFebruary 29, 2012
/s/ Kessel D. Stelling Director and Chairman of the Board, President and Chief Executive Officer and Director March 1, 2013
Kessel D. Stelling (Principal Executive Officer)  
   
/s/ Thomas J. Prescott  Executive Vice President and Chief Financial Officer February 29, 2012March 1, 2013
Thomas J. Prescott (Principal Financial Officer)  
   
/s/ Liliana C. McDaniel  Chief Accounting Officer February 29, 2012March 1, 2013
Liliana C. McDaniel (Principal Accounting Officer)  
   
/s/ Catherine A. Allen  Director February 29, 2012March 1, 2013
Catherine A. Allen

    
   
/s/ Richard E. AnthonyFrank W. Brumley  Director February 29, 2012March 1, 2013
Richard E. AnthonyFrank W. Brumley    

171177


Signature  Title Date
   
/s/ James H. BlanchardStephen T. Butler  Director February 29, 2012March 1, 2013
James H. Blanchard
/s/ Richard Y. BradleyDirectorFebruary 29, 2012
Richard Y. Bradley
/s/ Frank W. BrumleyDirectorFebruary 29, 2012
Frank W. BrumleyStephen T. Butler    
   
/s/ Elizabeth W. Camp  Director February 29, 2012March 1, 2013
Elizabeth W. Camp 
   
   
/s/ T. Michael Goodrich  Director February 29, 2012March 1, 2013
T. Michael Goodrich    
   
/s/ V. Nathaniel Hansford  Director February 29, 2012March 1, 2013
V. Nathaniel Hansford    
     
/s/ Mason H. Lampton  Director February 29, 2012March 1, 2013
Mason H. Lampton    
   
/s/ Jerry W. NixDirectorMarch 1, 2013
Jerry W. Nix
   
/s/ H. Lynn Page  Director February 29, 2012March 1, 2013
H. Lynn Page    
     
/s/ Joseph J. Prochaska, Jr. Director February 29, 2012March 1, 2013
       Joseph J. Prochaska, Jr.    
   
/s/ J. Neal Purcell  Director February 29, 2012March 1, 2013
J. Neal Purcell    
   
/s/ Melvin T. Stith  Director February 29, 2012March 1, 2013
Melvin T. Stith    
   
/s/ Philip W. Tomlinson  Director February 29, 2012March 1, 2013
Philip W. Tomlinson 
   
   
/s/ James D. Yancey  Director February 29, 2012March 1, 2013
James D. Yancey    



172178