Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

 
FORM 10-K
 

Annual report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934
For the fiscal year ended December 31, 20122013
Commission file number 1-10312
 

SYNOVUS FINANCIAL CORP.
(Exact name of registrant as specified in its charter)

 
Georgia 58-1134883
(State or other jurisdiction of incorporation or organization)
 
   (I.R.S. Employer Identification No.)
1111 Bay Avenue
Suite 500, Columbus, Georgia
 31901
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (706) 649-2311
Securities registered pursuant to Section 12(b) of the Act:
Title of each className of each exchange on which registered
Common Stock, $1.00 Par Value
Tangible Equity Units
Series B Participating Cumulative Preferred Stock Purchase Rights
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series C
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: NONE


Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    YES x  NO  ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.    YES  ¨    NO  x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    YES  x NO  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    YES  x   NO  ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  x
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check One):
Large accelerated filerxAccelerated filer¨
    
Non-accelerated filer
¨  (Do not check if a smaller reporting company)
Smaller reporting company¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES  ¨    NO x
As of June 30, 20122013, the aggregate market value of the registrant’s Common Stock held by non-affiliates of the registrant was approximately $1,446,059,871$2,483,319,017 based on the closing sale price of $1.98$2.92 reported on the New York Stock Exchange on June 29, 2012.28, 2013.
As of February 14, 201313, 2014, there were 787,353,704972,411,548 shares of the registrant’s Common Stock outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Incorporated DocumentsForm 10-K Reference Locations
Portions of the Proxy Statement for the Annual Meeting of Shareholders to be held April 25, 201323, 2014 (“Proxy Statement”)Part III


Table of Contents

Table of Contents
 
 Page
 
Index of Defined Terms
Item 4. Mine Safety Disclosures
 
 
 



Table of Contents

SYNOVUS FINANCIAL CORP.

INDEX OF DEFINED TERMS


2013 Senior Notes – Synovus' outstanding 4.875% Senior Notes due February 15, 2013
2017 Senior Notes - Synovus' outstanding 5.125% Senior Notes due February 15, 2017
2019 Senior Notes – Synovus' outstanding 7.875% Senior Notes due February 15, 2019 
ALCO – Synovus' Asset Liability Management Committee
ALL – allowance for loan losses
AMT – Alternative Minimum Tax
ARRA – American Recovery and Reinvestment Act of 2009
ASC – Accounting Standards Codification
ASU – Accounting Standards Update
AUM – assets under management
BAM – Broadway Asset Management, Inc., a wholly-owned subsidiary of Synovus Financial Corp.
Basel III – a global regulatory framework developed by the Basel Committee on Banking Supervision
BCBSBHCBasel Committee on Banking Supervisionbank holding company
BSA/AML – Bank Secrecy Act/Anti-Money Laundering
BOV – broker’s opinion of value
bp – basis point (bps - basis points)
CDCCC certificate of depositcentral clearing counterparty
C&D – residential construction and development loans
C&I – commercial and industrial loans
CB&T – Columbus Bank and Trust Company, a division of Synovus Bank. Synovus Bank is a wholly-owned subsidiary of Synovus Financial Corp.
CAMELS Rating System – A term defined by bank supervisory authorities, referring to Capital, Assets, Management, Earnings, Liquidity, and Sensitivity to Market Risk
CEO – Chief Executive Officer
CFO – Chief Financial Officer
CFPB – Consumer Finance Protection Bureau
Charter Consolidation – Synovus’ consolidation of its 30 banking subsidiaries into a single bank charter in 2010
CMO – Collateralized Mortgage Obligation
Code – Internal Revenue Code of 1986, as amended
Common Stock – Common Stock, par value $1.00 per share, of Synovus Financial Corp.
Company – Synovus Financial Corp. and its wholly-owned subsidiaries, except where the context requires otherwise
Covered Litigation – Certain Visa litigation for which Visa is indemnified by Visa USA members
CPP – U.S. Department of the Treasury Capital Purchase Program
CRE – Commercial Real Estate
CROA – Credit Repair Organization Act
DIF – Deposit Insurance Fund
Dodd-Frank Act – The Dodd-Frank Wall Street Reform and Consumer Protection Act

i

Table of Contents

DRRDesignated Reserve RatioDual Risk Rating
DTA – deferred tax asset
EBITDA – earnings before interest, depreciation and amortization
EESA – Emergency Economic Stabilization Act of 2008

EITF – Emerging Issues Task Force
i

Table of Contents

EL – expected loss
EPS – earnings per share
Exchange Act – Securities Exchange Act of 1934, as amended
FASB – Financial Accounting Standards Board
FDIC – Federal Deposit Insurance Corporation
Federal Reserve Bank – The 12 banks that are the operating arms of the U.S. central bank. They implement the policies of the Federal Reserve Board and also conduct economic research.
Federal Reserve Board – The 7-member Board of Governors that oversees the Federal Reserve System, establishes monetary policy (interest rates, credit, etc.), and monitors the economic health of the country. Its members are appointed by the President subject to Senate confirmation, and serve 14-year terms.
Federal Reserve System – The 12 Federal Reserve Banks, with each one serving member banks in its own district. This system, supervised by the Federal Reserve Board, has broad regulatory powers over the money supply and the credit structure.
FHLB – Federal Home Loan Bank
FICO – Fair Isaac Corporation
FIN – Financial Interpretation
FinCEN – The Treasury's financial crimes enforcement network
Financial Stability Plan – A plan established under the EESA which is intended to further stabilize financial institutions and stimulate lending across a broad range of economic sectors
FINRA – Financial Industry Regulatory Authority
FFIEC – Federal Financial Institutions Examination Council
GA DBF – Georgia Department of Banking and Finance
GAAP – Generally Accepted Accounting Principles in the United States of America
GDP – gross domestic product
Georgia Commissioner – Banking Commissioner of the State of Georgia
GSE – government sponsored enterprise
HAP – Home Affordability Program
HELOC – home equity lines of credit
IASB – International Accounting Standards Board
IFRS – International Financial Reporting Standards
IOLTA – Interest on Lawyer Trust Account
IPO – Initial Public Offering
IRC – Internal Revenue Code of 1986, as amended
IRS – Internal Revenue Service
LGD – loss given default
LIBOR – London Interbank Offered Rate
LIHTC – Low Income Housing Tax Credit

ii

Table of Contents

LTV – loan-to-collateral value ratio
MAD – Managed Assets Division, a division of Synovus Bank
MBS – mortgage-backed securities
MOU – Memorandum of Understanding
NBER – National Bureau of Economic Research
nm – not meaningful
NOL – net operating loss
NPA – non-performing assets
NPL – non-performing loans
NPR – notice of proposed rulemaking
NSF – non-sufficient funds
NYSE – New York Stock Exchange

ii

Table of Contents

OCI – other comprehensive income
OFAC – Office of Foreign Assets Control
ORE – other real estate
ORM – Operational Risk Management
OTTI – other-than-temporary impairment
Parent Company – Synovus Financial Corp.
PD – probability of default
POS – point-of-sale
RCSA – Risk Control Self-Assessment
Rights Plan – Synovus' Shareholder Rights Plan dated April 26, 2010, as amended
SAB – SEC Staff Accounting Bulletin
SBA – Small Business Administration
SEC – U.S. Securities and Exchange Commission
Securities Act – Securities Act of 1933, as amended
Series A Preferred Stock – Synovus' Fixed Rate Cumulative Perpetual Preferred Stock, Series A, without par value
Shared DepositSeries C Preferred StockA deposit product shared by Synovus prior to the Charter Consolidation, which gave its customers the opportunity to access up to $7.5 million in FDIC insurance by spreading deposits across its 30 separately-chartered banks.Synovus' Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series C, $25 liquidation preference
Synovus – Synovus Financial Corp.
Synovus Bank – A Georgia state-chartered bank, formerly known as Columbus Bank and Trust Company, and wholly-owned subsidiary of Synovus, through which Synovus conducts its banking operations
Synovus' 20122013 Form 10-K – Synovus' Annual Report on Form 10-K for the year ended December 31, 20122013
Synovus Mortgage – Synovus Mortgage Corp., a wholly-owned subsidiary of Synovus Bank
Synovus Trust Company, N. A. – a wholly-owned subsidiary of Synovus Bank
TAGP – Transaction Account Guarantee Program
TARP – Troubled Assets Relief Program
TBA – to-be-announced securities with respect to mortgage-related securities to be delivered in the future (MBSs and CMOs)
TDR – troubled debt restructuring (as defined in ASC 310-40)
Tender Offer – Offer by Synovus to purchase, for cash, all of its outstanding 2013 Notes, which commenced on February 7, 2012

iii

Table of Contents

and expired on March 6, 2012
the Treasury – United States Department of the Treasury
tMEDS – tangible equity units, each composed of a prepaid common stock purchase contract and a junior subordinated amortizing note
TSYS – Total System Services, Inc.
UCL – Unfair Competition Law
USA PATRIOT Act – Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism
VIE – variable interest entity, as defined in ASC 810-10
Visa – The Visa U.S.A. Inc. card association or its affiliates, collectively
Visa Class B shares – Class B shares of Common Stock issued by Visa which are subject to restrictions with respect to sale until all of the Covered Litigation has been settled
Visa Derivative – A derivative contract with the purchaser of Visa Class B shares which provides for settlements between the purchaser and Synovus based upon a change in the ratio for conversion of Visa Class B shares into Visa Class A shares
Visa IPO – The IPO of shares of Class A Common Stock by Visa, Inc. on March 25, 2008
Warrant – Issued to the Treasury by Synovus, a warrant to purchase up to 15,510,737 shares of Synovus Common Stock at an initial per share exercise price of $9.36


iviii

Table of Contents

Part I
In this Report, the words “Synovus,” “the Company,” “we,” “us,” and “our” refer to Synovus Financial Corp. together with Synovus Bank and Synovus' other wholly-owned subsidiaries, except where the context requires otherwise.

FORWARD-LOOKING STATEMENTS

Certain statements made or incorporated by reference in this Report which are not statements of historical fact, including those under “Management's Discussion and Analysis of Financial Condition and Results of Operations,” and elsewhere in this Report, constitute forward-looking statements within the meaning of, and subject to the protections of, Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act. Forward-looking statements include statements with respect to Synovus' beliefs, plans, objectives, goals, targets, expectations, anticipations, assumptions, estimates, intentions and future performance and involve known and unknown risks, many of which are beyond Synovus' control and which may cause Synovus' actual results, performance or achievements or the commercial banking industry or economy generally, to be materially different from future results, performance or achievements expressed or implied by such forward-looking statements.

All statements other than statements of historical fact are forward-looking statements. You can identify these forward-looking statements through Synovus' use of words such as “believes,” “anticipates,” “expects,” “may,” “will,” “assumes,” “predicts,” “could,” “should,” “would,” “intends,” “targets,” “estimates,” “projects,” “plans,” “potential” and other similar words and expressions of the future or otherwise regarding the outlook for Synovus' future business and financial performance and/or the performance of the commercial banking industry and economy in general. Forward-looking statements are based on the current beliefs and expectations of Synovus' management and are subject to significant risks and uncertainties. Actual results may differ materially from those contemplated by such forward-looking statements. A number of factors could cause actual results to differ materially from those contemplated by the forward-looking statements in this document. Many of these factors are beyond Synovus' ability to control or predict. These factors include, but are not limited to:

(1)further deteriorationthe risk that competition in credit qualitythe financial services industry may result in increased non-performing assetsadversely affect our future earnings and credit losses, which could adversely impact our capital, financial condition, and results of operations;growth;
(2)the risk that our allowance for loan losses may prove to be inadequate or may be negatively affected by credit risk exposures;
(3)further declines in the values of residential and commercial real estate may result in further write-downs of assets and realized losses on disposition of non-performing assets, which may increase credit losses and negatively affect our financial results;
(4)the risk that we may not realize the expected benefits from our efficiency and growth initiatives, which will negatively affect our future profitability;
(3)the risk that we may be required to make substantial expenditures to keep pace with the rapid technological changes in the financial services market;
(4)the risk that our enterprise risk management framework may not identify or address risks adequately, which may result in unexpected losses;
(5)the risk that our allowance for loan losses may prove to be inadequate or may be negatively affected by credit risk exposures;
(6)the risk that any future economic downturn could have a material adverse effect on our capital, financial condition, results of operations and future growth;
(7)the risk that we could realize additional losses if our levels of non-performing assets increase and/or if we determine to sell certain non-performing assets and the proceeds we receive are lower than the carrying value of such assets;
(8)changes in the interest rate environment and competition in our primary market area may result in increased funding costs or reduced earning assets yields, thus reducing margins and net interest income;
(9)the risk that if we pursue acquisitions in the future as part of our growth strategy, we may not be able to complete such acquisitions or successfully integrate bank or nonbank acquisitions into our existing operations;
(10)risks related to a failure in or breach of our operational or security systems of our infrastructure, or those of our third-party vendors and other service providers, including as a result of cyber attacks, which could disrupt our businesses, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs or cause losses;
(11)risks related to our reliance on third parties to provide key components of our business infrastructure, including the costs of services and products provided to us by third parties, and risks related to disruptions in service or financial difficulties of a third-party vendor;
(12)the impact on our financial results, reputation, and business if we are unable to comply with all applicable federal and state regulations, board resolutions adopted at the request of our regulators, or other supervisory actions or directives and any necessary capital initiatives;
(13)the impact of the Dodd-Frank Act and other recent and proposed changes in governmental policy, laws and regulations, including proposed and recently enacted changes in the regulation of banks and financial institutions, or the interpretation
or application thereof, including restrictions, increased capital requirements, limitations and/or penalties arising from banking, securities and insurance laws, enhanced regulations and examinations and restrictions on compensation;
(14)the risks that if economic conditions worsen or regulatory capital rules are modified, or the results of mandated “stress testing” do not satisfy certain criteria, we may be required to undertake additional strategic initiatives to improve our capital position;

1

Table of Contents

position;    
(6)changes in the interest rate environment and competition in our primary market area may result in increased funding costs or reduced earning assets yields, thus reducing margins and net interest income;
(7)(15)changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, including a further reduction in our credit ratings;
(8)(16)the impact on our borrowing costs, capital costs and our liquidity due to our status as a non-investment grade issuer and any further adverse changes in our credit ratings;issuer;
(9)(17)restrictions or limitations on access to funds from historical and alternative sources of liquidity could adversely affect our overall liquidity, which could restrict our ability to make payments on our obligations or dividend payments on our Common Stock and Series A Preferred Stock and our ability to support asset growth and sustain our operations and the operations of Synovus Bank;
(10)(18)future availability and cost of additional capital and liquiditythe risk that we may be unable to pay dividends on favorable terms, if at all;our Common Stock or Series C Preferred Stock;
(11)(19)the risk that even though we have reversed substantially all of thefor our deferred tax asset valuation allowance,assets, we may be required to increase the valuation allowance in future periods, or we may not be able to realize the deferred tax assets in the future.
(12)(20)the risk that we could have an “ownership change” under Section 382 of the IRC, which could impair our ability to timely and fully utilize our net operating losses and built-in losses that may exist when such “ownership change” occurs;
(13)the impact on our financial results, reputation, and business if we are unable to comply with all applicable federal and state regulations and applicable memoranda of understanding, other supervisory actions or directives and any necessary capital initiatives;
(14)the impact of our continued participation in TARP and the CPP, including the impact on compensation and other restrictions imposed under TARP which affect our ability to attract, retain, and compensate talented executives and other employees and the impact of actions that we may be required to take to exit from the CPP and repay the outstanding Series A Preferred Stock issued under the CPP;

1

Table of Contents

(15)the impact of the Dodd-Frank Act and other recent and proposed changes in governmental policy, laws and regulations, including proposed and recently enacted changes in the regulation of banks and financial institutions, or the interpretation or application thereof, including restrictions, increased capital requirements, limitations and/or penalties arising from banking, securities and insurance laws, enhanced regulations and examinations and restrictions on compensation;
(16)the risk that we may be unable to pay dividends on our Common Stock;
(17)the risk that we may be required to make substantial expenditures to keep pace with the rapid technological changes in the financial services market;
(18)the risk that our enterprise risk management framework may not identify or address risks adequately, which may result in unexpected losses;
(19)risks related to a failure in or breach of our operational or security systems of our infrastructure, or those of our third party vendors and other service providers, including as a result of cyber attacks, which could disrupt our businesses, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs or cause losses;
(20)risks related to our reliance on third parties to provide key components of our business infrastructure, including the costs of services and products provided to us by third parties, and risks related to disruptions in service or financial difficulties of a third party vendor;
(21)the costs and effects of litigation, investigations, inquiries or similar matters, or adverse facts and developments related thereto;
(22)the risk that we may be required to record goodwill impairment charges in the future;
(23)risks related to the loss of customers to alternatives to bank deposits, which could affect our income and force us to rely on relatively more expensive sources of funding;
(24)risks related to recent and proposed changes in the mortgage banking industry, including the risk that we may be required to repurchase mortgage loans sold to third parties and the impact of the “ability to pay” and “qualified mortgage” rules on our loan origination process and foreclosure proceedings;
(25)(22)the costs and effects of litigation, investigations, inquiries or similar matters, or adverse facts and developments related thereto;
(23)risks related to the fluctuation in our stock price;
(24)the effects of any damages to Synovus' reputation resulting from developments related to any of the items identified above; and
(26)(25)other factors and other information contained in this Report and in other reports and filings that we make with the SEC under the Exchange Act, including, without limitation, those found in "Part I - Item 1A.- Risk Factors" of Synovus' 2012 Form 10-K.this Report.

For a discussion of these and other risks that may cause actual results to differ from expectations, refer to “Part I - Item 1A. Risk Factors” and other information contained in this Report and our other periodic filings, including quarterly reports on Form 10-Q and current reports on Form 8-K, that we file from time to time with the SEC. All written or oral forward-looking statements that are made by or are attributable to Synovus are expressly qualified by this cautionary notice. You should not place undue reliance on any forward-looking statements since those statements speak only as of the date on which the statements are made. Synovus undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of new information or unanticipated events, except as may otherwise be required by law.

ITEM 1. BUSINESS
Overview
General
Synovus Financial Corp. is a financial services company and a registered bank holding company headquartered in Columbus, Georgia. We provide integrated financial services including commercial and retail banking, financial management, insurance and mortgage services to our customers through 2928 locally-branded banking divisions of our wholly-owned subsidiary bank, Synovus Bank, and other offices in Georgia, Alabama, South Carolina, Florida and Tennessee.
Our relationship-driven community banking model is built on creating long-term relationships with our customers. This relationship banking approach allows our bankers to serve their customers' individual needs and demonstrates our commitment to the communities in which we operate. We believe that these factors position us to take advantage of future growth opportunities in our existing markets.
We were incorporated under the laws of the State of Georgia in 1972. Our principal executive offices are located at 1111 Bay Avenue, Suite 500, Columbus, Georgia 31901 and our telephone number at that address is (706) 649-2311. Our Common Stock is traded on the New York Stock Exchange under the symbol “SNV.”


2

Table of Contents

20122013 Business Highlights

During 2012,2013, Synovus achieved significant accomplishments as we continued to recover from a challenging economy.economy, the most significant of which was the redemption of our TARP obligations. Our key achievements during 20122013 include the following:
TARP redemption - We redeemed our obligations under TARP on July 26, 2013. Over two-thirds of the TARP redemption was funded by internally available funds, with the balance of the redemption funded by net proceeds of a $185 million Common Stock offering and $130 million Series C Preferred Stock offering.
Continued profitability - We reported net income for the yearyears ended December 31, 20122013 and December 31, 2012 of $771.5118.6 million compared to a loss of $118.7and $771.5 million, respectively. Results for the year ended December 31, 20112012 include an income tax, and  have now reported six consecutive quarters

2

Table of profitability.Contents

Deferred tax asset valuation allowance reversal - We recorded a $798.7 million income tax benefit driven byof $798.7 million which was primarily due to the reversal of substantially all of the deferred tax asset valuation allowance in the fourth quarter of 2012. The reversal of the valuation allowance reflects confidence in our ability to generate sufficient levels of future profitability and continued improvement in credit quality. The reversal of the deferred tax asset valuation allowance helped drive our tangible book value per common share from $2.07 per share atallowance. Pre-tax earnings were $252.6 million for the beginning of the fourth quarter of 2012 to $2.95 per share at year ended December 31, 20122013 compared to pre-tax earnings of $31.5 million for the year ended December 31, 2012. Total credit costs declined significantly during 2013 and drove the pre-tax earnings improvement for the year.
Loan growth. - Reported loans grew by $516.1 million or 2.6% from a year ago. Excluding the impact of transfers to loans held for sale, charge-offs, and foreclosures, net loan growth was $862.3 million during 2013, compared to net loan growth of $588.8 million in 2012. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.
Continued broad-based improvement in credit metricsquality - We continued to improve our credit quality metrics. During 2012, we sold distressed assets with a total carrying value of approximately $918.8 million. Non-performing assets declined 37.1% during the year, with a$163.4 million, or 23.2%, from December 31, 2012. Our NPA ratio was 2.67% as of 3.57% at December 31, 20122013 compared to 5.50%3.57% a year ago. Synovus Bank's classified assets declined $830.5 million or 38.07% during 2012.  In addition, totalAdditionally, credit costs declined $135.5by 72.7% to $118.0 million or 23.8% duringand the year.net charge-off ratio declined to 0.69% compared to 2.45% in 2012.
Stabilization of loan portfolioContinued focus on expense control - - Reported loans declined by $538.1We continued to lower expenses. Total reported non-interest expenses for 2013 decreased $74.7 million, or 2.7%9.2% from 2012 non-interest expenses of $816.2 million. Adjusted non-interest expense declined $21.8 million, or 3.1% from 2012. This reduction follows a year ago impacted by loan sales$25.1 million reduction in adjusted non-interest expense for 2012 and charge-offs. However, excluding the impact of transfers to loans helda $95.3 million reduction for sale, charge-offs, and foreclosures, net loan growth was $588.8 million during 2012, compared to a net loan decline of $370.9 million in 2011. See "Part“Part II - Item 7. Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of thisMeasures” in our 2013 Annual Report for further information.
Continued focus on expense control - We continued to focus on expense control. Total reported non-interest expenses for 2012 decreased $87.5 million, or 9.7% from 2011 non-interest expenses of $903.8 million. Core expenses decreased $25.1 million, or 3.5% from 2011. This reduction follows a $95.3 million reduction in core expenses for 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.
Our 2012 results have positioned us for TARP repayment, which we expect to occur no later than the fourth quarter of 2013, subject to regulatory approval.
In addition to these steps to improve operating and financial performance, Synovus continued its emphasis on improving the customer experience for retail and commercial customers. In January 2013,2014, Synovus received 2120 national Customer Service Excellence Awards from the 20122013 Greenwich Associates Excellence in Middle Market and Small Business Banking program, including recognition in the categories of overall satisfaction, likelihood to recommend, relationship manager performance, personal banking branch satisfaction and customer service.
Management believes that these accomplishments provide momentum for long-term, sustained profitability and growth in 20132014 and future periods.
Additional information relating to our business and our subsidiaries, including a detailed description of our operating results and financial condition for 2013, 2012 2011 and 2010,2011, our loan portfolio (by loan type and geography), our credit quality metrics and our deposits is contained below and under "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in this Report.
Banking Operations
Synovus conducts its banking operations through Synovus Bank. Synovus Bank is a Georgia state-chartered bank. Synovus Bank operates through 2928 locally-branded bank divisions throughout Alabama, Florida, Georgia, South Carolina and Tennessee. Synovus Bank offers commercial banking services and retail banking services. Our commercial banking services include cash management, asset management, capital markets services, institutional trust services and commercial, financial and real estate loans. Our retail banking services include accepting customary types of demand and savings deposits;deposits accounts; mortgage, installment and other retail loans; investment and brokerage services; safe deposit services; automated banking services; automated fund transfers; Internet based banking services; and bank credit card services, including MasterCard and Visa services.

3


As of December 31, 20122013, Synovus Bank operated under the following 3029 locally-branded bank divisions in the following states: 
Table 1 – Bank Divisions State(s)
CB&T Bank of East Alabama Alabama
Community Bank & Trust of Southeast Alabama Alabama
The Bank of Tuscaloosa Alabama
Sterling Bank Alabama
First Commercial Bank of Huntsville Alabama
First Commercial Bank Alabama
The First Bank of Jasper Alabama
The Tallahassee State Bank Florida
Coastal Bank and Trust of Florida Florida
First Coast Community Bank Florida
Synovus Bank Florida
Synovus Bank of Jacksonville Florida
Columbus Bank and Trust Company Georgia
Commercial Bank Georgia
Commercial Bank & Trust Company of Troup County Georgia
SB&T Bank Georgia
The Coastal Bank of Georgia Georgia
First State Bank and Trust Company of Valdosta Georgia
Bank of CowetaGeorgia
First Community Bank of Tifton Georgia
CB&T Bank of Middle Georgia Georgia
Sea Island Bank Georgia
Citizens First Bank Georgia
AFB&T Georgia
Bank of North Georgia Georgia
Georgia Bank & Trust Georgia
NBSC South Carolina
The Bank of Nashville Tennessee
Trust One Bank Tennessee
Cohutta Banking Company Tennessee and Georgia
Effective February 4, 2013, the BankJanuary 17, 2014, we sold all four of Cowetaour Trust One division was consolidated with the Bank of North Georgia division,branches, reducing our number of bank divisions to 2928. and our number of branches to 277.
The following chart reflects the distribution of our branch locations as of December 31, 20122013, in each of the states in which we conduct banking operations:
Table 2 – Bank Branch Locations Branches
Georgia 124129
Alabama 4643
South Carolina 42
Florida 5249
Tennessee 1918
Total 283281
   

4


Major Non-bank Subsidiaries
In addition to our banking operations, we also provide various other financial services to our customers through the following direct and indirect wholly-owned non-bank subsidiaries:
Synovus Securities, Inc., headquartered in Columbus, Georgia, which specializes in professional portfolio management for fixed-income securities, investment banking, the execution of securities transactions as a broker/dealer, asset management and financial planning services, and the provision of individual investment advice on equity and other securities;
Synovus Trust Company, N.A., headquartered in Columbus, Georgia, which provides trust services; and
Synovus Mortgage Corp., headquartered in Birmingham, Alabama, which offers mortgage services; and
GLOBALT, Inc., headquartered in Atlanta, Georgia, which provides asset management and financial planning services.
Business Development
Synovus has traditionally focused on a strategy that includes expanding and diversifying its franchise in terms of revenues, profitability and asset size while maintaining a community banking, relationship-based approach to banking. This strategy has encompassed both organic growth and acquisitions of complementary banks and financial services businesses. During the 1990's and through 2006, Synovus' growth resulted largely from acquisitions of smaller community banks. As a result of the economic crisis that began in 2008, Synovus has refocused its efforts on initiatives to increase revenue through organic growth, lower its cost structure, reduce its concentration of CRE loans, strengthen its balance sheet and capital position and aggressively reduce non-performing assets.
Lending Activities
Overview
The primary goal of Synovus' lending function is to help clients achieve their financial goals by providing quality loan products that are fair to the client and profitable to Synovus. Management believes that this purpose can best be accomplished by building strong, profitable client relationships over time and maintaining a strong presence and position of influence in the communities Synovus serves. Synovus strives to serve all of its customers with the highest levels of courtesy, respect, gratitude and fairness and deliver its services with unparalleled expertise, efficiency, responsiveness and accuracy. This relationship-based approach to banking enables Synovus' bankers to develop a deep knowledge of Synovus' customers and the markets in which they operate. Synovus has processes to ensure consistency of its lending processes across all of its banking divisions, to maintain strong underwriting criteria to evaluate new loans and loan renewals, and to diversify its loan portfolio in terms of type, industry and geographical concentration. Synovus believes that these measures better position Synovus to meet the credit needs of businesses and consumers in the markets it serves while pursuing a balanced strategy of loan profitability, loan growth and loan quality.
Synovus conducts the majority of its lending activities within the framework of its relationship-based approach to banking, built on creating long-term relationships with its customers. The following tables summarize Synovus' loan portfolio by type and by state at December 31, 20122013 and 20112012.

5


Table 3 – Loans by Type 2012 2011 2013 2012
(dollars in thousands) Total Loans* % Total Loans* % Total Loans* % Total Loans* %
Investment properties $4,376,118
 22.4% $4,557,313
 22.7
 $4,566,679
 22.8% $4,416,481
 22.6%
1-4 family properties 1,279,105
 6.5
 1,618,484
 8.1
 1,163,253
 5.8
 1,286,042
 6.6
Land acquisition 794,229
 4.1
 1,094,821
 5.4
 707,820
 3.5
 795,341
 4.0
Total commercial real estate 6,449,452
 33.0
 7,270,618
 36.2
 6,437,752
 32.1
 6,497,864
 33.2
Commercial and industrial 9,101,514
 46.5
 8,941,274
 44.5
Retail 4,011,097
 20.5
 3,879,907
 19.3
Commercial, financial, and agricultural 5,498,739
 27.4
 5,291,078
 27.1
Owner-occupied 3,814,720
 19.0
 3,762,024
 19.2
Small business 687,216
 3.4
 516,349
 2.6
Total commercial and industrial 10,000,675
 49.8
 9,569,451
 48.9
Home equity lines 1,587,541
 7.9
 1,542,397
 7.9
Consumer mortgages 1,519,068
 7.5
 1,411,561
 7.2
Credit cards 256,846
 1.3
 263,561
 1.4
Other retail loans 284,778
 1.4
 277,229
 1.4
Total retail 3,648,233
 18.1
 3,494,748
 17.9
Deferred fees and costs, net (20,373)          nm (11,986)            nm (28,862)          nm (20,373)            nm
Total loans, net of deferred fees and costs $19,541,690
 100.0% $20,079,813
 100.0% $20,057,798
 100.0% $19,541,690
 100.0%
                
*Loan balance in each category is before net of deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm = not meaningful


5


Table 4 – Loans by State
 2012 2011 2013 2012
(dollars in thousands) Total Loans* 
As a % of
Total Loan
Portfolio
 Total Loans* 
As a % of
Total Loan
Portfolio
 Total Loans* 
As a % of
Total Loan
Portfolio
 Total Loans* 
As a % of
Total Loan
Portfolio
Georgia $10,028,848
 51.3% $10,666,542
 53.1% $9,937,125
 49.5% $10,027,153
 51.3%
Atlanta 3,445,273
 17.6
 3,597,103
 17.9
 3,655,809
 18.2
 3,443,572
 17.6
Florida 2,576,576
 13.2
 2,603,167
 13.0
 2,878,704
 14.4
 2,716,149
 13.9
South Carolina 2,660,020
 13.6
 2,730,401
 13.6
 2,816,932
 14.0
 2,660,020
 13.6
Tennessee 1,026,067
 5.3
 873,466
 4.3
 996,758
 5.0
 1,026,065
 5.3
Alabama 3,250,179
 16.6
 3,206,237
 16.0
 3,428,279
 17.1
 3,112,303
 15.9
Consolidated $19,541,690
 100.0% $20,079,813
 100.0% $20,057,798
 100.0% $19,541,690
 100.0%
                
*Loan balance in each category is before net of deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
The following discussion describes the underwriting procedures of Synovus’ lending function and presents the principal types of lending conducted by Synovus. The results of Synovus’ lending activities and the relative risk of Synovus’ loan portfolio are discussed in “Part II – Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” of this Report.
Underwriting Approach
Recognizing that its loan portfolio is the primary source of revenue, Synovus' management believes that proper and consistent loan underwriting throughout Synovus' banking divisions is critical to Synovus' long-term financial success. Synovus' underwriting approach is designed to effectively govern the degree of assumed risk and ensure that its credit relationships conform to Synovus' overall risk philosophy. During 2009 and 2010, Synovus transitioned its underwriting standards and key underwriting functions from a decentralized bank-by-bank approach to a more centralized regional approach and, finally, to a centralized organization-wide approach with the completion of the Charter Consolidation. TheseSynovus' underwriting standards address collateral requirements; guarantor requirements (including policies on financial statements, tax returns, and limited guarantees); requirements regarding appraisals and their review; loan approval hierarchy; standard consumer and small business credit scoring underwriting criteria (including credit score thresholds, maximum maturity and amortization, loan-to-value limits, global debt service coverage, and debt to income limits); commercial real estate and C&I underwriting guidelines (including minimum debt service coverage ratio, maximum amortization, minimum equity requirements, maximum loan-to-value ratios); lending limits; and credit approval authorities. Additionally, Synovus has implementedutilizes an enhanced loan concentration policy to limit and manage its exposure to certain loan concentrations, including commercial real estate. The enhanced loan concentration policy provides a more detailed program for portfolio risk management and reporting including limits on commercial real estate loans as a percentage of risk-based capital (in the aggregate and by loan type), large

6


borrower concentration limits and monitoring, as well as portfolio mix monitoring. Synovus' underwriting process is structured to require oversight that is proportional to the size and complexity of the lending relationship.
Synovus utilizes a tiered credit approval process requiring largerall loans to be approved by concurring bank officers. Larger loans are approved by more senior bank officers as well as an independent senior credit officer, with the largest loans requiring approval of Synovus Bank's Credit Committee, which is comprised of the Chief Credit Officer, the Chief Banking Officer, the Chief Commercial Banking Officer, and other key executives of Synovus Bank. The centralized underwriting policy and philosophy also provides a structured, conservative approach to lending. For instance, loan-to-value limits on certain credits are lower than regulatory requirements, large borrower concentration limits are explicit, and bank division lending limits are lower than before the credit crisis. Furthermore, Synovus has established across all of its banking divisions more stringent underwriting requirements on certain types of commercial real estate lending, including loans for the purpose of financing shopping centers and hotels.
Prior to 2009, each of our banking divisions had its own underwriting standards. While these separate underwriting standards were generally similar to each other and were all in compliance with regulatory requirements, the transition to uniform underwriting standards emphasizes a one-company view of our operating structure and promotes greater consistency throughout Synovus' underwriting process.
Commercial and Industrial (C&I) Loan Portfolio
The C&I loan portfolio represents the largest category of Synovus' total loan portfolio. Synovus' C&I loan portfolio is currently concentrated on small to middle market commercial and industrial lending disbursed throughout a diverse group of industries in the Southeast, including health care, finance and insurance, manufacturing, construction, real estate leasing and retail trade. The

6


portfolio is relationship focused and, as a result, Synovus' lenders have in-depth knowledge of the borrowers, most of which have guaranty arrangements. C&I loans are primarily originated through Synovus' local market banking divisions and made to commercial customers primarily to finance capital expenditures, including real property, plant and equipment, or as a source of working capital. At December 31, 20122013, 19.4%38.1% of Synovus' total C&I loans represented loans for the purpose of financing owner-occupied properties. The primary source of repayment on these C&I loans is revenue generated from products or services offered by the borrower's business. The secondary source of repayment on these C&I loans is the real estate securing such loans. In accordance with Synovus' uniform lending policy, each loan undergoes a detailed underwriting process, which incorporates the uniform underwriting approach, procedures and evaluations described above. Approximately 93%92% of Synovus' C&I loans are secured by real estate, business equipment, inventory, and other types of collateral. Total C&I loans at December 31, 20122013 were $9.1010.00 billion, or 46.549.8%, of the total loan portfolio.
C&I lending is a key component of Synovus' growth and diversification strategy (reducing overall concentration in CRE and growing the percentage of C&I loans relative to the total loan portfolio).strategy. Synovus has actively invested in additional expertise, product offerings, and product quality to provide its commercial and industrial clients with increased and enhanced product offerings and customer service. Complementing this investment in C&I growth, Synovus' management continues to focus on streamlining and enhancing Synovus' existing product lines, especially for traditional retail, small business and professional services customers.
During 2011, Synovus formed the Corporate Banking Group to complement its core banking talent and further diversify and grow the C&I portfolio.   Loans outstanding from the Corporate Banking Group increased to $1.22 billion at December 31, 2012, compared to $632.7 million at December 31, 2011The Corporate Banking Group provides lending solutions to larger corporate clients and includes specialty units such as syndications, senior housing, and senior housing.equipment finance. These units partner with Synovus' local bankers to build relationships across the five-state footprint, as well as the southeastern and southwestern United States. To-date,To date, loan syndications consist primarily of loans where Synovus is participating in the credit (versus being the lead bank). Senior housing loans are typically extended to borrowers in the assisted living or skilled nursing facilities sectors. The Corporate Banking Group also originates loans and participates in loans to well-capitalized public companies and larger private companies that operate in the five-state footprint as well as other states in the Southeast.  Southeast. The Equipment Financing Group was formed in 2013 and is expected to drive revenue growth with small, middle, and large commercial banking customers. The formation of this group further strengthens the equipment financing line of business and signals Synovus' continued commitment to offer a broad range of expertise, products, and services to commercial customers.
Commercial Real Estate Loan Portfolio
Synovus' commercial real estate loans consist of investment property loans, residential construction and development loans, land acquisition loans, and 1-4 family perm/mini-perm loans. As is the case with Synovus' C&I loans, the commercial real estate loans are primarily originated through Synovus Bank's local market banking divisions. Total commercial real estate loans as of December 31, 20122013 were $6.456.44 billion, or 33.032.1%, of the total loan portfolio.
Investment Property Loans
Synovus' investment property loans are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. Synovus' investment property portfolio is well diversified with no concentration by property type, geography (other than the fact that most of these loans are in Synovus' primary market areas of Georgia, Alabama, Tennessee, South Carolina, and Florida) or tenants. These loans are generally recourse in nature with short-term maturities (3 years or less), allowing for restructuring opportunities which reduces Synovus' overall risk exposure. The investment property loans are primarily secured by the property being financed by the loans; however, they may also be secured by real estate or other assets beyond the property being financed. Investment property loans are subject to the same uniform lending policies and procedures described above, although such loans have historically been underwritten with stressed interest rates and

7


vacancies. All investment property loans of $1 million or more are reviewed quarterlysemi-annually to more closely monitor the performance of the portfolio. Total investment property loans as of December 31, 20122013 were $4.384.57 billion, or 22.4%22.8%, of the total portfolio.
Residential Construction and Development and Land Acquisition Loans
The residential construction and development loans and land acquisition loans are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. Although housing and real estate markets in the five southeastern states within Synovus' footprint are showing signs of stabilization, Synovus has actively worked to reduce its exposure (including its exposure in historically high loss markets such as Atlanta) to these types of loans. These loans are generally subject to the same uniform lending policies and procedures described above. Land acquisition loans have a maximum loan-to-value limit which is aligned with regulatory requirements. Synovus has tightenedmaintained the maximum loan-to-value limit for residential construction and development loans to levels more stringent than the current regulatory guidelines. At December 31, 20122013, these loans were approximately $1.21$1.03 billion, or 18.7%16.1%, of the total commercial real estate loan portfolio, compared to $1.74$1.22 billion or 24.0%18.7% of the total commercial real estate portfolio at December 31, 20112012.

7


1-4 Family Perm/Mini-Perm Loans
1-4 family perm/mini-perm loans are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. These loans are subject to the same uniform lending policies and procedures described above. Additionally, underwriting standards for these types of loans include stricter approval requirements as well as more stringent underwriting standards than current regulatory guidelines. At December 31, 20122013, these loans totaled $865.8$836.3 million, or 13.5%13.0% of the total commercial real estate portfolio.
Retail Loan Portfolio
Synovus' retail loan portfolio consists of a wide variety of loan products offered through its banking network, including residential mortgages, home equity lines, credit card loans, and other retail loans. These various types of secured and unsecured retail loans are marketed to qualifying existing clients and to other creditworthy candidates in Synovus' market area. The majority of Synovus' retail loans are consumer mortgages secured by first and second liens on residential real estate primarily located in the markets served by Synovus in Georgia, Florida, South Carolina, Alabama, and Tennessee. Total retail loans as of December 31, 20122013 were $4.013.65 billion, or 20.5%18.1%, of the total loan portfolio.
In accordance with Synovus' uniform lending policy, each loan undergoes a detailed underwriting process which incorporates uniform underwriting standards and oversight that is proportional to the size and complexity of the lending relationship. Retail loans are subject to the same uniform lending policies referenced above and consist primarily of loans with strong borrower credit scores (most recently measured December 31, 2012 weighted-average(weighted average FICO scores within the retail residential real estate portfolio were 768 and 757 for HELOC(HELOC), respectively, and 720 and 735 for Consumer(Consumer Mortgages), respectively, at December 31, 2013 and 2012), conservative debt-to-income ratios (average HELOC debt-to-income ratio of 28.6% and 27.1%, respectively, at December 31, 20122013) and 2012), utilization rates (total amount outstanding as a percentage of total available lines) of approximately 61.3% and 61.7%, respectively, at December 31, 20122013, and 2012, and loan-to-value ratios based upon prudent guidelines to ensure consistency with Synovus' overall risk philosophy. Apart from credit card loans and unsecured loans, Synovus does not originate loans with LTV ratios greater than 100% at origination except for infrequent situations provided that certain underwriting requirements are met. Additionally, at origination, loan maturities are determined based on the borrower's ability to repay (cash flow or earning power of the borrower that represents the primary source of repayment) and the collateralization of the loan, including the economic life of the asset being pledged. Collateral securing these loans provides a secondary source of repayment in that the collateral may be liquidated. Synovus determines the need for collateral on a case-by-case basis. Factors considered include the purpose of the loan, current and prospective credit-worthiness of the customer, terms of the loan, and economic conditions.
Mortgage Banking
Synovus Bank's wholly-owned subsidiary, Synovus Mortgage, originatesoriginated residential mortgage loans with originations totaling $1.47$1.15 billion in 20122013. Synovus Mortgage offers various types of fixed-fixed-rate and adjustable-rate loans for the purposespurpose of purchasing, refinancing or constructing residential properties. The majority of the originated loans are primarily conforming mortgage loans for owner-occupied properties. Conforming loans are loans that are underwritten in accordance with the underwriting standards set forth by government sponsored entities such as the Federal National Mortgage Association and the Federal Home Loan Mortgage Corporation. These loans are generally collateralized by one-to-four-family residential real estate properties and are made to borrowers in good credit standing.
Substantially allThe majority of the mortgage loans originated by Synovus Mortgage are sold to third-party purchasers on a servicing released basis, without recourse, or continuing involvement. Each purchaser of our mortgage loans has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that the loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan for the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan. To date, Synovus has experienced minimal repurchase activity in its

8


consumer mortgage lending operations. Additionally, foreclosure activity in the home equity and consumer mortgage loan portfolios has been low.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Mortgage Banking” and "Part I - Item 1A. Risk Factors - We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition"condition." of this Report for a more detailed discussion of Synovus' obligations with respect to the mortgage loans it sells to third-party purchasers and Synovus' mortgage loan foreclosure practices and risks related to our mortgage loan operations.

8


Other Loans Held for Sale Portfolio
With the exception of certain first lien residential mortgage loans, Synovus originates loans with the intent to hold those loans for the foreseeable future. Loans or pools of distressed loans are transferred to the other loans held for sale portfolio when management makes the decision to sell specifically identified loans. The value of the loans or pools of loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell. At the time of transfer, if the fair value less selling costs is less than the carrying amount of the specific loans, with such difference generally being attributable to declines in credit quality, the shortfall is recorded as a charge-off against the allowance for loan losses. At December 31, 20122013 the carrying value of other loans held for sale was $10.7 million.
Credit Quality
Synovus continuously monitors credit quality and maintains an allowance for loan losses that management believes is sufficient to absorb probable and estimable losses inherent in the loan portfolio. Synovus continues to address problem assets and reduce future exposures through its asset disposition strategy, which centers around the disposition of distressed assets, as a proactive measure in managing the loan portfolio. Subsequent to the implementation of the asset disposition strategy, Synovus entered into the Synovus MOU. The Synovus MOU was in alignment with the existing asset disposition strategy, including managing various assetportfolio and overall credit quality and regulatory capital ratios. The asset disposition program is still in place today.concentrations. Net charge-offs recorded during the three years ended December 31, 20122013 related to this strategyasset dispositions were approximately $694$475 million. For a more detailed discussion of Synovus' credit quality, see “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Credit Quality” of this Report for further information.
Monitoring of Collateral
Synovus' loan portfolio and the collateral securing such loans is predominately located in a five state market consisting of Georgia, Florida, South Carolina, Alabama, and Tennessee. C&I loans represent 46.5%49.8% of the total loan portfolio at December 31, 20122013. These loans are predominately secured by owner-occupied and other real estate. Other types of collateral securing these loans consist primarily of marketable equipment, marketable inventory, accounts receivable, equity and debt securities, and time deposits. Total commercial real estate loans represent 33.0%32.1% of the total loan portfolio at December 31, 20122013. These loans are primarily secured by commercial real estate, including 1-4 family properties, land, and investment properties. The collateral generally consists of the property being financed by the loans; however, collateral may also include real estate or other assets beyond the property being financed. Retail loans at December 31, 20122013 totaled $4.013.65 billion, or 20.518.1%, of the total loan portfolio. Of this amount, $2.943.11 billion consists of consumer mortgages secured by first and second liens on residential real estate. Credit card loans represent $263.6256.8 million of this amount and these loans are generally unsecured. Small business loans at December 31, 2012 totaled $516.3 million, an increase of $216.0 million or 71.9% compared to December 31, 2011. The increase in small business loans is partially due to a reclassification of C&I loans which are now underwritten using a business credit scoring system and thus are reported as small business loans, a component of retail loans. During 2012, $58.0 million of these loans were reclassified from the C&I portfolio to retail small business loans. As these small business loans included as a component of commercial and industrial loans are renewed or refinanced, they will be classified as small business loans, a component of retail loans. Other retail loans represent $294.5284.8 million of this amount, and they are primarily secured by collateral consisting of marketable securities, automobiles, time deposits, and cash surrender value of life insurance.
Synovus follows a risk-based approach as it relates to the credit monitoring processes for its loan portfolio. Synovus updates the fair value of the real estate collateral securing collateral-dependent impaired loans each calendar quarter, with appraisals usually received on an annuala periodic basis or sooner if appropriate, from an independent, unaffiliated certified or licensed appraiser. Management also considers other factors or recent developments, such as selling costs and anticipated sales values considering management's plans for disposition, which could result in adjustments to the collateral value estimates indicated in the appraisals. Synovus updates the value of collateral that is in the form of accounts receivable, inventory, equipment, and cash surrender value of life insurance policies at least annually and the value of collateral that is in the form of marketable securities and brokerage accounts at least quarterly.
It is the Company's policy to obtain, on at least an annuala periodic basis, an updated appraisal from an independent, unaffiliated certified or licensed appraiser for loan relationships of $1 million and over when at least one of the loans in the relationship is on non-accrual status. For relationships under $1 million, while independent appraisals are not mandated by the Company's policies, management will obtain such appraisals when considered prudent. For credits that are not on impaired status, Synovus generally obtains an unaffiliated third-party appraisal of the value of the real estate collateral prior to each loan renewal. Additionally, if conditions warrant (e.g., loans that are not considered impaired but exhibit a higher or potentially higher risk), Synovus engages an unaffiliated appraiser to reappraise the value of the collateral on a more frequent basis. Examples of circumstances that could warrant a new appraisal on an existing performing credit include instances in which local market conditions where the real estate collateral is located have deteriorated, the collateral has experienced damage (fire, wind damage, etc.), the lease or sell-out of the collateral has not met the original projections, and the net operating income of the collateral has declined. In circumstances where the

9


the collateral is no longer considered sufficient, Synovus seeks to obtain additional collateral. Examples of adjustments made quarterly to appraised values include broker's commission, unpaid real estate taxes, attorney's fees, other estimated costs to dispose of the property, known damage to the property, known declines in the net operating income of the property or rent rolls, as well as third-party market data.
Loan Guarantees
In addition to collateral, Synovus generally requires a guarantee from all principals on all commercial real estate and commercial and industrial lending relationships. Specifically, Synovus generally obtains unlimited guarantees from any entity (e.g., individual, corporation, or partnership) that owns or controls 50 percent or more of the borrowing entity. Limited guarantees on a pro rata basis are generally required for all 20 percent or more owners.
Synovus evaluates the financial ability of a guarantor through an evaluation of the guarantor’s current financial statements, income tax returns for the two most recent years, as well as financial information regarding a guarantor’s business or related interests. In addition, to validate the support that a guarantor provides relating to a commercial real estate loan, Synovus analyzes both substantial assets owned by the guarantor to ensure that the guarantor has the necessary ownership interest and control over these assets to convert to cash, and the global cash flow of the guarantor. For loans that are not considered impaired, the allowance for loan losses is determined based on the risk rating of each loan. The risk rating incorporates a number of factors, including guarantors. If a loan is impaired, with certain limited exceptions, a guarantee is not considered in determining the amount to be charged-off.
With certain limited exceptions, Synovus seeks performance under guarantees in the event of a borrower’s default. However, due to the recent economic conditions, and based on the fact that a majority of Synovus’ distressed credits are commercial real estate credits, Synovus’ success in recovering amounts due under guarantees has been limited.
Unsecured Loans
At December 31, 20122013, Synovus had unsecured loans totaling approximately $888$805.4 million, which represents approximately 5% of total loans. This segment of our portfolio includes $263.6256.8 million in credit card loans and approximately $624.2$548 million in commercial loans to borrowers that are primarily in the manufacturing, insurance, financial services, utilities, and religious organization sectors.
Provision for Loan Losses and Allowance for Loan Losses
Despite credit standards, effective operation of internal controls, and a continuous loan review process, the inherent risk in the lending process results in periodic charge-offs. The provision for loan losses is the charge to operating earnings necessary to maintain an adequate allowance for loan losses. Through the provision for loan losses, Synovus maintains an allowance for losses on loans that management believes is adequate to absorb probable losses inherent within the loan portfolio. However, future additions to the allowance may be necessary based on changes in economic conditions, as well as changes in assumptions regarding a borrower's ability to pay and/or collateral values. In addition, various regulatory agencies, as an integral part of their examination procedures, periodically review Synovus Bank's allowance for loan losses. Based on their judgments about information available to them at the time of their examination, such agencies may require Synovus Bank to recognize additions to its allowance for loan losses.
The allowance for loan losses is a significant estimate and is regularly evaluated by Synovus for accuracy and consistency between the changes in the allowance for loan losses with the credit trends and credit events in the loan portfolio. The allowance for loan losses is determined based on an analysis which assesses the inherent risk for probable losses within the loan portfolio. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in event of loan defaults, qualitative loss factors, management's plans, if any, for disposition of certain loans as well as other qualitative considerations.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Credit Quality” of this Report for further information.
Non-performing Assets and Past Due Loans
Non-performing assets consist of loans classified as non-accrual, impaired loans held for sale and real estate acquired through foreclosure. Synovus' management continuously monitors non-performing and past due loans to prevent further deterioration regarding the condition of these loans. In order to reduce non-performing asset levels, Synovus has aggressively disposed of non-performing assets over the last threeseveral years. While Synovus still has an elevated level of non-performing assets, Synovus' total non-performing assets of $539.6 million at December 31, 20122013 were at their lowest level in the last two years.declined $740.7 million or 57.9% since 2010.

10


See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Credit Quality” of this Report for further information.

10


Investment Activities
Our investment securities portfolio consists principally of debt securities classified as available for sale. Investment securities available for sale provide Synovus with a source of liquidity and a relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and deposit portfolios.
Our investment strategy focuses on the use of the investment securities portfolio to generate interest income and to assist in the management of interest rate risk. Synovus also utilizes a significant portion of its investment portfolio to secure certain deposits and other liabilities requiring collateralization. At December 31, 20122013, approximately $2.282.38 billion of these investment securities were pledged as required collateral for certain deposits, securities sold under repurchase agreements, and payment network arrangements. As such, the investment securities are primarily GSE debentures and mortgage-backed securities issued by U.S. government agencies and U.S. GSEs, allboth of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on the underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 20122013, all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by federal agencies.agencies or GSEs.
Synovus also holds state and municipal securities and limited equity securities.
Funding Activities
Liquidity represents the extent to which Synovus has readily available sources of funding to meet the needs of depositors, borrowers, and creditors, to support asset growth, and to otherwise sustain operations of Synovus and its subsidiary, Synovus Bank, at a reasonable cost, on a timely basis, and without adverse consequences. Deposits represent the largest source of funds for lending and investing activities. Scheduled payments, as well as prepayments, and maturities from our loan and investment portfolios also provide a stable source of funds. Additional funding sources which provide liquidity include FHLB advances, brokered deposits and other short-term borrowed funds, as well as through equity and debt issued through the capital markets, including our recent public offerings. Synovus' ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus' liquidity position. Following is a brief description of the various sources of funds used by Synovus. For further discussion relating to Synovus' funding sources, see “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Deposits,” “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 12 - Long-TermLong-term Debt and Short-Term Borrowings”Short-term Borrowings" of this Report.
Deposits
Deposits provide the most significant funding source for Synovus' interest earning assets and remain a strength of Synovus' business. Deposits are attracted principally from clients within Synovus' retail branch network through the offering of a broad array of deposit products to individuals and businesses, including non-interest bearing demand deposit accounts, interest-bearing demand deposit accounts, savings accounts, money market deposit accounts, and time deposit accounts. Synovus also utilizes brokered deposits as a funding source in addition to deposits attracted through its retail branch network. Terms vary among deposit products with respect to commitment periods, minimum balances, and applicable fees. Interest paid on deposits represents the largest component of Synovus' interest expense. Interest rates offered on interest-bearing deposits are determined based on a number of factors, including, but not limited to, (1) interest rates offered in local markets by competitors, (2) current and expected economic conditions, (3) anticipated future interest rates, (4) the expected amount and timing of funding needs, and (5) the availability and cost of alternative funding sources. Client deposits are attractive sources of funding because of their stability and relative cost. Deposits are regarded as an important part of the overall client relationship and provide opportunities to cross-sell other Synovus services.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Deposits” of this Report for further information.
Borrowed Funds and Non-Deposit Liquidity
Synovus' ability to borrow funds from non-deposit sources provides additional flexibility in meeting the liquidity needs of Synovus. Synovus generates non-deposit liquidity through maturitiesscheduled payments and repaymentsprepayments of loans by customersand investment securities and access to sources of funds other than deposits. Synovus Bank has the capacity to access funding through its membership in the FHLB. At December 31, 20122013, Synovus Bank had access to incremental funding, subject to available collateral and FHLB credit policies, through utilization of FHLB advances.

11


In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Company level for various operating needs including potential capital infusions into subsidiaries, the servicing of debt, the payment of general corporate expenses, and the payment of dividends on our Common Stock and Series AC Preferred Stock. The primary source of liquidity for Synovus has historically consisted of dividends from its subsidiaries, including Synovus Bank, which is governed by certain rules and regulations of the GA DBF and the FDIC. Dividends
Synovus received $680.0 million in dividends from Synovus Bank in 2010 were $43.9 million. During 2011 and 20122013 but did not receive any dividends from Synovus Bank did not pay dividends to the Parent Company.during 2012 and 2011. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number

11


of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall condition.
In addition, under a resolution adopted by its Board, Synovus Bank is currently subject to an MOU that prohibits itprohibited from paying any cash dividends to Synovusthe Parent Company without regulatory approval, and other GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. See "Part I - Item 11. Business - Supervision, RegulationRegulatory and Other Factors - Dividends" and "Part I - Item 1A. Risk Factors - We may be unable to pay dividends on our Common Stock and Preferred Stock" of this Report for further information.
Synovus expects that it will receive dividends fromhas applied for regulatory approval to allow Synovus Bank to pay dividends during 2013.2014. If Synovus does not receive dividends from Synovus Bank during 2013, Synovus'in 2014, its liquidity could be adversely affected. In particular, failureaddition to receive dividends from Synovus Bank, will impair Synovus' abilitywe have historically had access to repay TARP in full without issuing substantially more debt or equity than it otherwise anticipates will be required. Synovus has historically enjoyed a solid reputation innumber of alternative sources of liquidity, including the capital markets, and in the past few years has relied on the capital markets to provide needed liquidity resources, including its public offerings completed in September 2009, May 2010 and February 2012. Despite the success of these public offerings,but there can beis no assurance that Synovus wouldwe will be able to obtain additional new borrowingssuch liquidity on terms that are favorable to us, or issue additional equityat all. If our access to these traditional and alternative sources of liquidity is diminished or only available on favorableunfavorable terms, if at all.then our overall liquidity and financial condition could be adversely affected. See “Part I - Item 1A. Risk Factors - OurChanges in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.” and “Our status as a non-investment grade issuer and any further reductions in our credit rating could increase the cost of our funding from the capital marketmarkets and impact our liquidity"liquidity.” and “Part II - Item 7. Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” of this Report for further information.

Enterprise Risk Management
As a financial services organization, Synovus accepts a certain degree of risk with each business decision it makes. Risk management does not eliminate risk, but seeks to achieve an appropriate balance between risk and return, which is critical to optimizing shareholder value. Understanding our risks and managing them appropriately can enhance our ability to make better decisions, deliver on objectives, and improve performance. A risk management framework has been established within Synovus, which begins with the Board of Directors, working primarily with the Risk Committee of the Board. The Risk Committee fulfills the overarching oversight role for the risk management process, including approval of risk tolerance levels and risk policies and limits, monitoring key and emerging risks and reviewsreviewing risk assessments. The Chief Risk Officer reports to the Chief Executive Officer and provides overall vision, direction and leadership regarding our enterprise risk management framework.
The risk management framework includes an Executive Risk Committee, chaired by the Chief Risk Officer, that consists of all Synovus' corporate executive officers and the Senior Director of Enterprise Risk. The committee meets regularly to monitor Synovus' key and emerging risks and ensures that these risks are effectively managed, and assesses capital relative to the Company's risk appetite.appetite, and oversees new and modified products and services. Senior management risk committees oversee the various risk types within the Company as shown below and provide minutes of activities and decisions to the Board of Directors. These committees are responsible for ensuring effective risk measurement and management in their respective areas of authority. The Chief Risk Officer is an active member of each of these management risk committees.
ALCO -Interest Rate/Market Risk and Liquidity Risk
Credit Risk Committee - Credit Risk
Regulatory Compliance Risk Committee - Compliance Risk
Operational Risk Committee - Operational Risk
Strategic Risk Committee - Reputational Risk, Litigation Risk, and Strategic Risk
Management believes that Synovus' primary risk exposures are operational, regulatory compliance, credit, liquidity, operational, and regulatory compliancestrategic risk. Credit risk is risk of loss arising from our borrowers' or counterparties' inability to meet the financial terms of any contract with the Company, or other failure to perform as agreed. Liquidity risk arises from an inability of the Company to meet current or future obligations when they come due without incurring unacceptable losses. Operational risk arises from the potential that inadequate information systems, operational problems, inadequate or failed internal controls, human error, fraud or external events will result in unexpected losses. Compliance risk arises from nonconformance with laws, rules, and regulations that apply to the financial services industry and exposes the Company to monetary penalties, enforcement actions, or other sanctions. Credit risk is risk of loss arising from our borrowers' or counterparties' inability to meet the financial terms of any contract with the Company, or other failure to perform as agreed. Liquidity risk arises from an inability of the Company to meet current or future obligations when they come due without incurring unacceptable losses. Strategic risk arises from threats to long-term growth and strategic direction such as the ability to meet competitive challenges, attract and retain customers, keep pace with technological changes, and develop new products and services.

12


ALCO
ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk, interest rate risk, and market risk and has the authority to create policies relative to these risks. ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus' liquidity position. Operating under interest rate risk policies approved by the Board of Directors, ALCO analyzes the interest rate sensitivity of Synovus and develops and implements strategies to improve balance sheet structure and interest rate risk positioning. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and “Item 7A. Qualitative and Quantitative Disclosures about Market Risk” in this Report for further information.

Credit Risk
The Company has established a credit risk management process with policies, controls and regular Board and management oversight. Credit risk management is guided by centralized credit policies that provide for a consistent and prudent approach to underwriting and approvals of credits. The Credit Risk Committee, chaired by the Chief Credit Officer, monitors credit management reports, establishes lending policies, limits, and guidance to better manage the loan function, and provides strategies to reducemanage the level of credit risk in the loan portfolio. The Credit Risk Committee oversees risk grade accuracy, credit servicing requirements, and loan concentration levels and manages risk in the execution of loan growth strategies.
The Regional Credit function reports to the Chief Credit Officer, providing independence from the line of business. Regional Credit manages credit activities within each region, underwriting borrowing relationships over certain dollar thresholds, managing small business accounts, jointly approving loans overfor amounts greater than the banking division's lending authority, and ensuring that loan administration processes for each banking division are sound and appropriate.
MAD was established in 2011 to better execute aggressive resolution strategies for problem credits through workouts, modifications and asset dispositions, allowing lenders to focus on developing new relationships and expand existing relationships. MAD team members possess the specialized skill set to efficiently execute workouts and dispositions.
Synovus has established the ALL Oversight Council to review and approve the adequacy of the allowance and ALL methodology. The ALL Oversight Council includes the Chief Risk Officer, Chief Credit Officer, Chief Financial Officer, Chief Accounting Officer, the Senior Director of Enterprise Risk Management, and the Senior Director of Loan Review. The Council meets at least on a quarterly basis. The allowance adequacy and the ALL methodology are reviewed by the Audit Committee of the Board of Directors on at least a quarterly basis. The Model Risk Management department reviews the ALL methodology on an annual basis and prior to implementation of model changes.
Synovus maintains a centralized Retail Lending Center, reporting to the Chief Community Banking Officer where Consumer loans are centrally processed, scored, and analyzed. This structure enhances the control environment, drives efficiencies, and provides a more consistent overall customer experience.
Compliance Risk
Compliance laws, rules and standards generally cover matters such as observing proper standards of market conduct, managing conflicts of interest, treating customers fairly, and ensuring the suitability of customer advice. They also include basic prudential banking requirements and specific areas such as the prevention of money laundering and terrorist financing.
The Regulatory Compliance Risk Committee was formed to assist the Board and management in overseeing the management of overall compliance risk, development and implementation of policy, and ensuring that compliance issues are resolved effectively and expeditiously. The Committee is made up of senior management from the business lines, risk management, legal, human resources, and compliance functions and specifically provides oversight for the Corporate Compliance Policy and Programs, including UDAAP, Fair Lending, and BSA/AML Policy and Programs new and modified products and services and compliance examination exceptions throughout the Company. Written policies contain the principles to be followed by management and staff of the banking divisions, subsidiaries and business lines throughout the Company and explain and direct the processes by which risks are identified and managed. The individual policies guide the Company's compliance functions and provide for monitoring, training, and risk assessments.
Operational Risk
Synovus aims to avoidminimize and reducemitigate unexpected loss through judicious risk management by instilling a proactive and structured approach to operational risk management. The Operational Risk Committee is responsible for providing oversight of the operational risk function to ensure there are effective processes to assess, monitor and mitigate operational risk. Additionally, the Operational Risk Committee is the approval vehicle for the ORM Framework. Specific responsibilities include (1) providing a forum for addressing operational issues that require coordination and/or cooperation of multiple operational groups; (2) the identification and prioritization of operational risk initiatives; (3) the review of significant operational risk exposures and their conformance to Synovus' stated operational risk objectives; (4) assembling ad hoc committees to address key areas of operational risk identified by the committee and (5) annually reviewing the risk metrics for ongoing pertinence to the risk management framework.

13


Operational Risk Management is responsible for assessing systems and processes designed and implemented by management, promoting operating efficiency and encouraging compliance with laws, regulations and internal policies to ensure they are adequately designed, controlled and functioning effectively.
Business Units and Support Functions are accountable for ensuring that the Operational Risk Management Policy is properly communicated and understood within their respective organizational units. Business Units are also responsible for identifying and

13


reporting operational risk trends that require resolution, participating in risk assessments, responding to changes in risk metrics and to implement corrective actions and new risk solutions (policies, technology, process change, personnel).
ORM has developed an array of program tools to assistsassist business units in effectively managing operational risk. The program tools will ensure standardized implementation of the ORM Framework across the enterprise. ORM Program tools include Risk Control Self-Assessment (RCSA), Issue Tracking, Loss Data Management and Incident Response.
Strategic Risk
The Strategic Risk Committee is charged with identifying key strategic risks which might threaten the strategic direction and/or long-term viability of Synovus, bringing those risks to the attention of the appropriate Synovus decision-making body, and ensuring Synovus puts in place activities designed to address those risks. This committee is made up of all members of executive management, who look beyond their functional areas of responsibility and take a holistic view of the organization and the environment in which it operates.
Competition
The financial services industry is highly competitive and could become more competitive as a result of recent and ongoing legislative, regulatory and technological changes, and continued consolidation and economic turmoil within the financial services industry. The ability of nonbanking financial institutions to provide services previously limited to commercial banks also has intensified competition. Our bank subsidiary and wholly-owned non-bank subsidiaries compete actively with national and state banks, savings and loan associations and credit unions and other nonbank financial institutions, including securities brokers and dealers, investment advisory firms, mortgage companies, insurance companies, trust companies, finance companies, leasing companies, mortgage companies and certain governmental agencies, all of which actively engage in marketing various types of loans, deposit accounts and other financial services. These competitors have been successful in developing products that are in direct competition with or are alternatives to the banking services offered by traditional banking institutions. Our ability to deliver strong financial performance will depend in part on our ability to expand the scope of, and effectively deliver, products and services, which will allow us to meet the changing needs of our customers. However, we often compete with much larger national and regional banks that have more resources than we do to deliver new products and services and introduce new technology to enhance the customer experience. See "Part I - Item IA. Risk Factors -"Competition in the financial services industry may adversely affect our future earnings and growth."
As of December 31, 20122013, we were the second largest bank holding company headquartered in Georgia, based on assets. Customers for financial services are generally influenced by convenience, quality of service, personal contacts, price of services and availability of products. Although our market share varies in different markets, we believe that our community-focused relationship banking approach enables us to compete effectively with other banks and thrifts in their relevant market areas.
Employees
As of December 31, 20122013, Synovus had 4,9634,696 employees compared to 5,2244,963 employees at December 31, 20112012.
Supervision, Regulation and Other Factors
Like all bank holding companies and financial holding companies, we are regulated extensively under federal and state law. In addition, Synovus Bank and certain of our non-bank subsidiaries are subject to regulation under federal and state law. The following discussion sets forth some of the elements of the bank regulatory framework applicable to us and certain of our subsidiaries. The regulatory framework is intended primarily for the protection of depositors and the Deposit Insurance Fund and not for the protection of security holders and creditors. To the extent that the following information describes statutory and regulatory provisions, it is qualified in its entirety by reference to the particular statutory and regulatory provisions.
General
Bank holding companies and financial holding companies are subject to supervision and regulation by the Board of Governors of the Federal Reserve System under the Bank Holding Company Act. In addition, the GA DBF regulates holding companies that own Georgia-charted banks under the bank holding company laws of the State of Georgia. Synovus Bank, which is not a member of the Federal Reserve System, is subject to primary regulation and examination by the Federal Deposit Insurance Corporation, which we refer to as the FDIC, and by its state banking regulator, the GA DBF. Numerous other federal and state laws, as well as regulations promulgated by the Federal Reserve Board, the state banking regulator and the FDIC govern almost all aspects of the operations of Synovus Bank. Synovus Trust Company, a subsidiary of Synovus Bank that provides trust services, is organized as

14


a national bank and thus is subject to regulation and supervision by the Office of the Comptroller of the Currency. Various federal and state bodies regulate and supervise our non-bank subsidiaries including our brokerage, investment advisory, insurance agency and processing operations. These include, but are not limited to, the SEC, the Financial Industry Regulatory Authority, federal and state banking regulators and various state regulators of insurance and brokerage activities.

14


In addition, the Dodd-Frank Act, which is discussed in greater detail below, established the CFPB, a new federal agency with broad authority to regulate the offering and provision of consumer financial products. Rulemaking authority for a range of consumer financial protection laws (such as the Truth in Lending Act, the Electronic Funds Transfer Act and the Real Estate Settlement Procedures Act) transferred from the prudential regulators to the CFPB on July 21, 2011. The CFPB has the authority to supervise and examine depository institutions with more than $10 billion in assets for compliance with these federal consumer laws. The authority to supervise and examine depository institutions with $10 billion or less in assets for compliance with federal consumer laws remainsremained largely with those institutions' primary regulators. However, the CFPB may participate in examinations of these smaller institutions on a “sampling basis” and may refer potential enforcement actions against such institutions to their primary regulators. The CFPB also has regulatory and examination authority over certain nonbank institutions that offer consumer financial products. The Dodd-Frank Act identifies a number of covered nonbank financial institution,institutions, and also authorizes the CFPB to identify additional institutions that will be subject to its jurisdiction.
Permitted Activities
Under the Bank Holding Company Act, a bank holding company is generally permitted to engage in, or acquire direct or indirect control of more than 5 percent of the voting shares of, any company engaged in the following activities:
banking or managing or controlling banks;
furnishing services to or performing services for our subsidiaries; and
any activity that the Federal Reserve Board determines to be so closely related to banking as to be a proper incident to
the business of banking, including:
factoring accounts receivable;
making, acquiring, brokering or servicing loans and usual related activities;
leasing personal or real property;
operating a non-bank depository institution, such as a savings association;
performing trust company functions;
providing financial and investment advisory activities;
conducting discount securities brokerage activities;
underwriting and dealing in government obligations and money market instruments;
providing specified management consulting and counseling activities;
performing selected data processing services and support services;
acting as agent or broker in selling credit life insurance and other types of insurance in connection with credit
transaction;
performing selected insurance underwriting activities;
providing certain community development activities (such as making investments in projects designed primarily to
promote community welfare); and
issuing and selling money orders and similar consumer-type payment instruments.
The Federal Reserve Board has the authority to order a bank holding company or its subsidiaries to terminate any of these activities or to terminate its ownership or control of any subsidiary when it has reasonable cause to believe that the bank holding company's continued ownership, activity or control constitutes a serious risk to the financial safety, soundness or stability of it or any of its bank subsidiaries.
Under the Bank Holding Company Act, a bank holding company may file an election with the Federal Reserve Board to be treated as a financial holding company and engage in an expanded list of financial activities. The election must be accompanied by a certification that the company's insured depository institution subsidiary is “well capitalized” and “well managed.” Additionally, the Community Reinvestment Act of 1977 rating of the bank holding company's subsidiary bank(s) must be satisfactory or better. We have made such an election and are treated as a financial holding company. As such, we may engage in activities that are financial in nature or incidental or complementary to financial activities, including insurance underwriting, securities underwriting and dealing, and making merchant banking investments in commercial and financial companies. If our banking subsidiary ceases to be “well capitalized” or “well managed” under applicable regulatory standards, the Federal Reserve Board may, among other things, place limitations on our ability to conduct these broader financial activities or, if the deficiencies persist, require us to divest the banking subsidiary. In addition, if our banking subsidiary receives a rating of less than satisfactory under the Community Reinvestment Act, we would be prohibited from engaging in any additional activities other than those permissible for bank holding companies that are not financial holding companies. If, after becoming a financial holding company and undertaking activities not permissible for a bank holding company, the company fails to continue to meet any of the prerequisites

15


for financial holding company status, including those described above, the company must enter into an agreement with the Federal Reserve Board to comply with all applicable capital and management requirements. If the company does not return to compliance within 180 days, the Federal Reserve may order the company to divest its subsidiary bank or the company may discontinue or divest investments in companies engaged in, activities permissible only for a bank holding company that has elected to be treated as a financial holding company.
Actions by Federal and State Regulators
Like all bank and financial holding companies, we are regulated extensively under federal and state law. Under federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve, and separately the FDIC as the insurer of bank deposits, have the authority to compel or restrict certain actions on our part if they determine that we have insufficient capital or other resources, or are otherwise operating in a manner that may be deemed to be inconsistent with safe and sound banking practices. Under this authority, our bank regulators can require us to enter into informal or formal supervisory agreements, including board resolutions, MOUs, written agreements and consent or cease and desist orders, pursuant to which we would be required to take identified corrective actions to address cited concerns and to refrain from taking certain actions.
DuringIn addition, as disclosed in 2009, we were previously subject to an MOU with the Federal Reserve Bank of Atlanta and the Georgia Commissioner, and Synovus Bank was also previously subject to an MOU with the Georgia Commissioner and the FDIC. These MOUs were put in place as a result of losses that we had incurred during the economic downturn and due to our high level of credit losses and non-performing assets incurred, we entered into an MOU with the Federal Reserve Bank of Atlanta and the Georgia Commissioner, pursuantincurred. Pursuant to whichthese MOUs we agreed to implement plans that arewere intended to, among other things, minimize credit losses and reduce the amount of our distressed assets, limit and manage our concentrations in commercial loans, improve our credit risk management and related policies and procedures, address liquidity management and current and future capital requirements, strengthen enterprise risk management practices, and provide for succession planning for key corporate and regional management positions and our board of directors. The MOU also requires that we informBoth MOUs were terminated in the second quarter of 2013 and consultreplaced with the Federal Reserveresolutions adopted by our Board priorof Directors and Synovus Bank’s Board of Directors. These board resolutions relate to, declaringamong other things, continued emphasis on improving asset quality and paying any future dividends,maintaining strong levels of capital and obtain the prior approval of the Federal Reserve Bank of Atlanta and the Georgia Commissioner prior to increasing the quarterly cash dividend on our Common Stock above $0.01 per share.
In addition, Synovus Bank is presently subject to an MOU with the Georgia Commissioner and the FDIC that is substantially similar in substance and scope to the holding company memorandum of understanding described above. The Synovus Bank MOU also requires that Synovus Bank obtain approval from the Georgia Commissioner and the FDIC prior to paying any cash dividends to Synovus and provides that we update our long-term strategic plan to reflect the Charter Consolidation and the various actions we have otherwise agreed to implement under the memorandum of understanding. Also, as a result of recent compliance exams, Synovus Bank entered into an informal written agreement with the FDIC relating to certain compliance matters. Under this agreement, Synovus Bank is required to implement written action plans, policies and procedures to address and remediate identified compliance concerns and furnish written quarterly progress reports to the FDIC.liquidity.
If we are unable to comply with the terms of our current supervisory agreements, or if we become subject to and are unable to comply with the terms of any future regulatory actions or directives, supervisory agreements, or orders, then we could become subject to additional, heightened supervisory actions and orders, possibly including consent orders, prompt corrective action restrictions and/or other regulatory actions, including prohibitions on the payment of dividends on our Common Stock and Series A Preferred Stock. If our regulators were to take such additional supervisory actions, then we could, among other things, become subject to significant restrictions on our ability to develop any new business, as well as restrictions on our existing business, and we could be required to raise additional capital, dispose of certain assets and liabilities within a prescribed period of time, or both. The terms of any such supervisory action could have a material negative effect on our business, reputation, operating flexibility, financial condition, and the value of our Common Stock and Preferred Stock. See “Part I - Item 1A. Risk Factors - We presently are subject to, and in the future may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock and Preferred Stock.” of this Report.
Change in Control
Subject to certain exceptions, the Bank Holding Company Act and the Change in Bank Control Act, together with regulations promulgated thereunder,there under, require Federal Reserve Board approval prior to any person or company acquiring “control” of a bank or bank holding company. Control is conclusively presumed to exist if an individual or company acquires 25 percent or more of any class of voting securities, and rebuttably presumed to exist if a person acquires 10 percent or more, but less than 25 percent, of any class of voting securities and either the company has registered securities under Section 12 of the Exchange Act or no other person owns a greater percentage of that class of voting securities immediately after the transaction. In certain cases, a company may also be presumed to have control under the Bank Holding Company Act if it acquires 5 percent or more of any class of voting securities. Our Common Stock is registered under Section 12 of the Exchange Act.
On September 22, 2008, the Federal Reserve Board issued a policy statement on minority equity investments in banks and bank holding companies, that permits investors to (1) acquire up to 33 percent of the total equity of a target bank or bank holding

16


company, subject to certain conditions, including (but not limited to) that the investing firm does not acquire 15 percent or more of any class of voting securities, and (2) designate at least one director, without triggering the various regulatory requirements associated with control.

16


Standards for Safety and Soundness
The Federal Deposit Insurance Act requires the federal bank regulatory agencies to prescribe, by regulation or guideline, operational and managerial standards for all insured depository institutions relating to: (1) internal controls; (2) information systems and audit systems; (3) loan documentation; (4) credit underwriting; (5) interest rate risk exposure; and (6) asset quality. The agencies also must prescribe standards for asset quality, earnings, and stock valuation, as well as standards for compensation, fees and benefits. The federal banking agencies have adopted regulations and Interagency Guidelines Prescribing Standards for Safety and Soundness to implement these required standards. These guidelines set forth the safety and soundness standards used to identify and address problems at insured depository institutions before capital becomes impaired. Under the regulations, if a regulator determines that a bank fails to meet any standards prescribed by the guidelines, the regulator may require the bank to submit an acceptable plan to achieve compliance, consistent with deadlines for the submission and review of such safety and soundness compliance plans.

Dividends
Synovus is a legal entity separate and distinct from its subsidiaries.Under the laws of the State of Georgia, we, as a business corporation, may declare and pay dividends in cash or property unless the payment or declaration would be contrary to restrictions contained in our Articles of Incorporation, or unless, after payment of the dividend, we would not be able to pay our debts when they become due in the usual course of our business or our total assets would be less than the sum of our total liabilities. In addition, we are also subject to federal regulatory capital requirements that effectively limit the amount of cash dividends, if any that we may pay.
Under the Federal Reserve Board guidance reissued on February 24, 2009, the Federal Reserve may restrict our ability to pay dividends on any class of capital stock or any other Tier 1 capital instrument if we are not deemed to have a strong capital position. In addition, we may have to reduce or eliminate dividends if:
our net income available to shareholders for the past four quarters, net of dividends previously paid during that period, is not sufficient to fully fund the dividends;
our prospective rate of earnings retention is not consistent with the holding company's capital needs and overall current
and prospective financial condition; or
we will not meet, or are in danger of not meeting, the minimum regulatory capital adequacy ratios.
On November 17, 2010, the Federal Reserve Board issued further guidance noting, among other things, that bank holding companies should consult with the Federal Reserve before taking any actions that could result in a diminished capital bases, including increasing dividends.
As a result of the MOUboard resolutions that are described above and in “Item A. Risk Factors - We presently are subject to, and in the future may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock and Preferred Stock.” in this Report, we are required to inform the Federal Reserve Boardand consult with applicable regulatory agencies in advance of declaring or paying any future dividends on our capital stock, including our Common Stock and Series C Preferred Stock, with the Federal Reserve Boardunderstanding that those regulatory agencies could decide at any time that paying any dividends on our Common Stock or Series A Preferred Stock could be an unsafe or unsound banking practice.Thepractice. The Federal Reserve Board has indicated that bank holding companies should carefully review their dividend policy and has in some cases discouraged payment unless both asset quality and capital are very strong. In addition, pursuant to the terms of the Synovus Bank MOU,board resolutions that are described above, Synovus Bank cannot pay any cash dividends without the approval of the FDIC and the Georgia Commissioner. Additionally, we are subject to contractual restrictions that limit our ability to pay dividends if there is an event of default under such contract.
The primary sources of funds for our payment of dividends to our shareholders are cash on hand and dividends from Synovus Bank and our non-bank subsidiaries. Various federal and state statutory provisions and regulations limit the amount of dividends that Synovus Bank and our non-banking subsidiaries may pay. Synovus Bank is a Georgia bank. Under the regulations of the GA DBF, a Georgia bank must have approval of the GA DBF to pay cash dividends if, at the time of such payment:
the ratio of Tier 1 capital to adjusted total assets is less than 6 percent;
the aggregate amount of dividends to be declared or anticipated to be declared during the current calendar year exceeds
50 percent of its net after-tax profits for the previous calendar year; or
its total classified assets in its most recent regulatory examination exceeded 80 percent of its Tier 1 capital plus its
allowance for loan losses, as reflected in the examination.

17


In addition, the Georgia Financial Institutions Code contains restrictions on the ability of a Georgia bank to pay dividends other than from retained earnings without the approval of the GA DBF.

17


The Federal Deposit Insurance Corporation Improvement Act generally prohibits a depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company if the institution would thereafter be undercapitalized. In addition, federal banking regulations applicable to us and our bank subsidiary, which were recently revised, require minimum levels of capital that limit the amounts available for payment of dividends. In addition, many regulators have a policy, but not a requirement, that a dividend payment should not exceed net income to date in the current year. Finally, new “stress testing requirements” established by the Dodd-Frank Act, which are described below in “Our Capital Requirements,” may impact the ability of some banks and bank holding companies to pay dividends, and the contents of their respective dividend policies, could be impacted by a range of changes imposed by the Dodd-Frank Act, many of which will require implementing rules to become effective.dividends.
See “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Dividends” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Parent Company” of this Report for further information.
Capital
We are required to comply with the capital adequacy standards established by the Federal Reserve Board and our bank subsidiary must comply with similar capital adequacy standards established by the FDIC. As a financial holding company, we and Synovus Bank are required to maintain capital levels required for a well capitalized institution, as defined in “Prompt Corrective Action” below.

As a result of new regulations that banking regulators recently issued, we will be required to begin complying with higher minimum capital requirements as of January 1, 2015.
Our Capital Requirements
The Federal Reserve Board adoptedhas issued guidelines pursuant to which it assesses the adequacy of capital in examining and supervising a bank holding company or financial holding company and in analyzing applications to it under the Bank Holding Company Act. These guidelines include quantitative measures that assign risk weightings to assets and off-balance sheet items and that define and set minimum regulatory capital requirements. AllHowever, this regulatory capital framework has recently changed in important respects as a result of new rules (“Basel III Capital Rules” or “Revised Rules”) implementing the Dodd-Frank Act and a separate, international regulatory capital initiative known as “Basel III”.
Among other things, the Basel III Capital Rules raise the minimum thresholds for required capital and revise certain aspects of the definitions and elements of the capital that can be used to satisfy these required minimum thresholds. While the rules became effective on January 1, 2014 for certain large banking organizations, most U.S. banking organizations, including Synovus and Synovus Bank, have until January 1, 2015 to begin complying with this new framework.
The current capital guidelines require all bank holding companies are required to maintain Tier 1 Capital of at least 4 percent of risk-weighted assets and off-balance sheet items, Total Capital (the sum of Tier 1 Capital and Tier 2 Capital) of at least 8 percent of risk-weighted assets and off-balance sheet items and Tier 1 Capital of at least 4 percent of adjusted quarterly average assets.
Under this framework, Tier 1 Capital consists principally of shareholders' equity less any amounts of disallowed deferred tax assets, goodwill, other intangible assets, non-financial equity investments, and other items that are required to be deducted by the Federal Reserve Board. Tier 2 Capital consists principally of perpetual and trust preferred stock that is not eligible to be included as Tier 1 Capital, term subordinated debt, intermediate-term preferred stock and, subject to limitations, general allowances for loan and lease losses. Assets
The Basel III Capital Rules make substantial changes to this existing framework. Among other things, the Revised Rules (1) introduce a new capital measure called “Common Equity Tier 1” (“CET1”), (2) specify that Tier 1 Capital consist of CET1 and “Additional Tier 1 Capital” instruments meeting certain requirements, (3) define CET1 narrowly by requiring that most deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital and (4) expand the scope of the deductions/adjustments from capital as compared to existing regulations that apply to Synovus and other banking organizations. Further, the Revised Rules set forth the following minimum capital ratios, which will be phased in for certain banking organizations, including Synovus, beginning January 1, 2015:
4.5 percent CET1 to risk-weighted assets.
6.0 percent Tier 1 Capital to risk-weighted assets.
8.0 percent Total Capital to risk-weighted assets.
4.0 percent Tier 1 leverage ratio to average consolidated assets.
The Revised Rules provide for a number of deductions from and adjustments to CET1, which include the requirement that mortgage servicing rights, deferred tax assets arising from temporary differences that could not be realized through net operating loss carrybacks and significant investments in non-consolidated financial entities be deducted from CET1 to the extent that any one such category exceeds 10% of CET1 or all such categories in the aggregate exceed 15% of CET1.
The Basel III Capital Rules also introduce a minimum “capital conservation buffer” equal to 2.5% of an organization’s total risk-weighted assets, which exists in addition to the required minimum CET1, Tier 1, and Total Capital ratios identified above.

18


The “capital conservation buffer,” which must consist entirely of CET1, is designed to absorb losses during periods of economic stress. Thus, when the capital conservation buffer is fully phased in on January 1, 2019, the Revised Rules will require us to maintain: (1) a minimum ratio of CET1 to risk-weighted assets of at least 4.5%, plus the 2.5% capital conservation buffer, effectively resulting in a minimum ratio of CET1 to risk-weighted assets of at least 7%, (2) a minimum ratio of Tier 1 capital to risk-weighted assets of at least 6.0%, plus the capital conservation buffer, effectively resulting in a minimum Tier 1 capital ratio of 8.5%, (3) a minimum ratio of Total capital (that is, Tier 1 plus Tier 2) to risk-weighted assets of at least 8.0%, plus the capital conservation buffer, effectively resulting in a minimum total capital ratio of 10.5% and (4) a minimum leverage ratio of 4%, calculated as the ratio of Tier 1 capital to average assets.
Under the Revised Rules, for most banking organizations, including Synovus, the most common form of Additional Tier 1 capital will be non-cumulative perpetual preferred stock, such as our recently issued Series C Preferred Stock, and the most common form of Tier 2 capital will be subordinated notes and a portion of the allocation for loan losses, in each case, subject to certain specific requirements set forth in the regulation.
Under current capital standards, the effects of accumulated other comprehensive income items included in shareholders’ equity under U.S. GAAP are excluded for the purposes of determining regulatory capital ratios. Under the Revised Rules, the effects of certain accumulated other comprehensive items are not excluded. However, the Revised Rules permit most banking organizations, including us and Synovus Bank, to make a one-time permanent election to continue to exclude these items, which must be made when we and Synovus Bank file the first of certain periodic regulatory reports after January 1, 2015. Synovus and Synovus Bank plan to make the permanent election to exclude accumulated other comprehensive income from regulatory capital by selecting the "opt-out" election on the March 31, 2015 Call Report and FR Y-9C; thus, Synovus and Synovus Bank will retain the same accumulated other comprehensive income treatment as today.
Under the Revised Rules, certain hybrid securities, such as trust preferred securities, do not qualify as Tier 1 capital. However for bank holding companies that had assets of less than $15 billion as of December 31, 2009, trust preferred securities issued prior to May 19, 2010 can be treated as Tier 1 capital to the extent that they do not exceed 25% of Tier 1 capital after the application of capital deductions and adjustments.
Under existing rules, assets are adjusted under the risk-based guidelines to take into account different risk characteristics. Average assets for this purpose do not include disallowed deferred tax assets, goodwill and any other intangible assets and investments that the Federal Reserve Board determines should be deducted from Tier 1 Capital. The Revised Rules change risk weights for certain assets and off-balance sheet exposures that will result in higher risk weights for a variety of asset categories, including a 150% risk weight (instead of a 100% risk weight) for certain high volatility commercial real estate acquisition, development and construction loans.
This regulatory capital framework is expected to change in important respects as a resultImplementation of the Dodd-Frank Actdeductions and a separate, international regulatory capital initiative known as “Basel III.” In particular, the Dodd-Frank Act eliminates Tierother adjustments to CET1 will begin on January 1, capital treatment for most trust preferred securities after2015 and will be phased-in over a three-year phase-in period that beginsuntil fully phased-in on January 1, 2013. Furthermore, the current risk-based capital guidelines that apply to Synovus and its subsidiary bank are based upon the 1988 capital accord2018. The implementation of the BCBS, a committee of central bankscapital conservation buffer will begin on January 1, 2016 at the 0.625% level and bank supervisors. The Basel I standards to which U.S. banks and bank and financial holding companies are subject were implemented by the Federal Reserve. In 2008, the Federal Reserve began to phase-in capital standards based on the BCBS' second capital accord, referred to as Basel II, for large or “core” international banks (total assets of $250 billion or more or consolidated foreign exposures of $10 billion or more). Basel II emphasizes internal assessment of credit, market and operational risk, as well as supervisory assessment and market discipline in determining minimum capital requirements. In December 2010, BCBS finalized new regulatory capital standards, known as Basel III and it was anticipated that U.S. regulators would adopt new regulatory capital requirements similar to those proposed by BCBS to be phased in for U.S. financial institutions beginning in 2013. In June of 2012, U.S. banking regulators proposedover a three-year period until it reaches 2.5% on January 1, 2019.
As discussed below, the new standards to implement these capital requirements. However, on November 9, 2012, regulators announced thatrule also revises the implementation of these rules would be delayed and did not provide a specific timeframe for their implementation. These standards, which are aimed at capital reform, seek to further strengthen financial institutions' capital positions by mandating a higher minimum level of common equity to be held, along with a capital conservation buffer to withstand future periods of stress. The Basel III regime does not supplant Basel II, however. The Basel II requirements focus on the appropriate allocation of capital to bank assets based on credit risk. Basel III addresses the quality of capital and introduces new capital requirements but does not purport to overrule the credit risk-based standards of Basel II.
In addition, reflecting the importance that regulators place on managing capital and other risks, on June 16, 2011, the banking agencies also issued proposed guidance on stress testing for banking organizations with more than $10 billion in total consolidated

18


assets. This guidance which was finalized on May 14, 2012, outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Specifically, the guidance calls for thePrompt Corrective Action framework to (1) include activities and exercises that are tailoredcorrespond to and sufficiently capture the banking organization's exposures, activities and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (3) be forward-looking and flexible; and (4) be clear, actionable, well-supported, and used in the decision-making process. Moreover, the federal bank regulators have issued a series of guidance and rulemakings applicable to “large banks.” While many of these do not currently apply us due to our asset size, these issuances could impact industrynew minimum capital standards and practices in many, potentially unforeseeable ways. thresholds.
As of December 31, 2012,2013, our Tier 1 common equity is in excess of the minimum common equity and additional conservation buffer stipulated by these newly proposed requirements. As of December 31, 2013, our Tier 1 common equity ratio is 9.93% and based on management's interpretation of the regulation, Synovus' estimated Tier 1 common equity ratio under Basel III as of December 31, 2013 is 9.72%, which is in compliance with the capital requirements. See reconciliation of "Non-GAAP Financial Measures" in this Report.
Regardless, complying with these new capital requirements will likely affect our operations and the extent to whichas we will be affected will be known with more certainty once additional clarity is provided on the underlying details of theseimplement this new requirements. These new requirements have been endorsed by the U.S. banking regulators, but have not yet been translated by the regulators into official, final regulations for U.S. financial institutions. It is anticipated that the regulators will adopt new regulatory capital requirements similar to those proposed by the BCBS, and, as noted above, it was anticipated that the new requirements would be phased-in for U.S. financial institutions beginning in 2013. However, on November 9, 2012, U.S. regulators announced that the implementation of rules implementing Basel III would be delayed and regulators have not provided a specific timeframe for their implementation of these requirements. It is widely anticipated that the capital requirements for most bank and financial holding companies, as well as for most insured depository institutions, will increase, although the nature and amounts of the increase have not yet been specified.framework.
We are also subject to new “stress testing” requirements that are designed to require banking organizations to assess the potential impact of different scenarios on their earnings, losses, and capital over a set time period, with consideration given to certain relevant factors, including the organization's condition, risks, exposures, strategies, and activities. Specifically, on October 9, 2012, regulators issued final rules implementing provisions of the Dodd-Frank Act that require banking organizations with total consolidated assets of more than $10 billion but less than $50 billion to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve Board, and publish a summary of the results. Among other things, these rules define the term “stress test,” establish stress test methodologies, set forth the form of the report that must be submitted, and require publication of a summary of results. Under the rules, stress tests must be conducted using certain scenarios (baseline, adverse and severely adverse), which the Board will publish by November 15 of each year. These new rules require a banking organization with between $10 and $50 billion in assets to conduct its first stress test using financial statement data as of September 30, 2013 and, to report the results by March 31, 2014. In addition, the rules will require such organizations to begin publicly disclosing a summary of certain

19


stress test results (i.e., results under the “severely adverse” scenario) in 2015 with respect to the stress test conducted in the fall of 2014.
In addition, on May 14, 2012, the banking agencies issued guidance on stress testing for banking organizations with more than $10 billion in total consolidated assets, which outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Regulators have stated that they expect banking organizations subject to the guidance to comply with these principles when conducting stress testing in accordance with the Dodd-Frank Act requirements, discussed above. The guidance calls for a banking organization’s stress testing framework to (1) include activities and exercises that are tailored to and sufficiently capture the banking organization's exposures, activities and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (3) be forward-looking and flexible; and (4) be clear, actionable, well-supported, and used in the decision-making process.
See "Part I - Item 1A. Risk Factors - If economic conditions worsen or regulatory capital rules are modified, we may be required to undertake additional strategic initiatives to improve our capital position" of this Report.

Synovus Bank's Capital Requirements
To be well-capitalized under the existing Prompt Corrective Action rules, Synovus Bank must generally maintain a Total Capital (the sum of Tier 1 Capital and Tier 2 Capital) ratio of 10 percent or greater, a Tier 1 Capital ratio of 6 percent or greater, and a leverage ratio of 5 percent or greater. For the purposes of these tests, Tier 1 Capital consists principally of shareholder's equity less any amounts of disallowed deferred tax assets, goodwill and certain core deposit intangibles. Tier 2 Capital consists of non-qualifying preferred stock, certain types of debt and the eligible portion of the allowance for loan losses.
In measuring the adequacy of capital, assets are weighted for risk at rates that generally range from zero percent to 100 percent. Certain assets, such as most cash instruments and U.S. Treasury securities, have a zero risk weighting. Others, such as certain commercial and consumer loans, have a 100 percent risk weighting. Risk weightings are also assigned for off-balance sheet items such as unfunded loan commitments. The various items are multiplied by the appropriate risk-weighting to determine risk-adjusted assets for the capital calculations. For the leverage ratio mentioned above, assets are not risk-weighted.


19


Capital Ratios
Certain regulatory capital ratios for Synovus and Synovus Bank as of December 31, 20122013 are shown in the following table.
Table 5 – Capital Ratios as of December 31, 2012
  
Regulatory
Minimums
 
Regulatory
Minimums
to be Well-
Capitalized
 Synovus 
Synovus
Bank
Tier 1 capital ratio 4.0% 6.0% 13.24% 14.88%
Total risk-based capital ratio 8.0
 10.0
 16.18
 16.14
Leverage ratio 4.0
 5.0
 11.00
 12.41
         
Synovus Bank is a party to an MOU with the FDIC and the GA DBF and has agreed to maintain minimum capital ratios at specified levels higher than those otherwise required by applicable regulation as follows: Tier 1 capital to total average assets (leverage ratio) - 8% and total capital to risk-weighted assets (total risk-based capital ratio) - 10%. See “Part I - Item 1A. Risk Factors - We presently are subject to, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock” of this Report.
Table 5 – Capital Ratios as of December 31, 2013
 Regulatory Minimums Regulatory Minimums to be Well-Capitalized Synovus Synovus Bank
Tier 1 capital ratio4.0% 6.0% 10.54% 12.61%
Total risk-based capital ratio8.0
 10.0
 13.00
 13.86
Leverage ratio4.0
 5.0
 9.13
 10.94
        
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 14 - Regulatory Capital" of this Report for further information.

Prompt Corrective Action for Undercapitalization
The Federal Deposit Insurance Corporation Improvement Act established a system of prompt corrective action to resolve the problems of undercapitalized insured depository institutions. Under this system, the federal banking regulators are required to rate insured depository institutions on the basis of five capital categories as described below. The federal banking regulators are also required to take mandatory supervisory actions and are authorized to take other discretionary actions, with respect to insured depository institutions in the three undercapitalized categories, the severity of which will depend upon the capital category in which the insured depository institution is assigned. Generally, subject to a narrow exception, the Federal Deposit Insurance Corporation Improvement Act requires the banking regulator to appoint a receiver or conservator for an insured depository institution that is critically undercapitalized. The federal banking agencies have specified by regulation the relevant capital level for each category. The thresholds for each of these categories were recently revised pursuant to the Basel III Capital Rules, which are discussed above in “Our Capital Requirements.” These revised categories will apply to Synovus Bank beginning on January 1, 2015. Both the existing and the revised standards are discussed below. Under the regulations, all insured depository institutions are assigned to one of the following capital categories:

Well Capitalized - The insured depository institution exceeds the required minimum level for each relevant capital measure. A well capitalized insured depository institution is one (1) having a total risk-based capital ratio of 10 percent or greater, (2) having a Tier 1 risk-based capital ratio of 6 percent or greater, (3) having a leverage capital ratio of 5 percent or greater, and (4) that is not subject to any order or written directive to meet and maintain a specific capital level for any capital

20


measure. Under the Revised Rules that will take effect on January 1, 2015, a well-capitalized insured depository institution is one (1) having a total risk-based capital ratio of 10 percent or greater, (2) having a Tier 1 risk-based capital ratio of 8 percent or greater, (3) having a CET1 capital ratio of 6.5 percent or greater, (4) having a leverage capital ratio of 5 percent or greater and (5) that is not subject to any order or written directive to meet and maintain a specific capital level for any capital measure.
Adequately Capitalized - The insured depository institution meets the required minimum level for each relevant capital measure. An adequately capitalized insured depository institution is one (1) having a total risk-based capital ratio of 8 percent or greater, (2) having a Tier 1 risk-based capital ratio of 4 percent or greater, and (3) having a leverage capital ratio of 4 percent or greater, or a leverage capital ratio of 3 percent or greater if the institution is rated composite 1 under the CAMELS (Capital, Assets, Management, Earnings, Liquidity and Sensitivity to market risk) rating system; and (4) failing to meet the definition of a well capitalized bank. Under the Revised Rules, an adequately-capitalized depository institution is one having (1) a total risk based capital ratio of 8 percent or more, (2) a Tier 1 capital ratio of 6 percent or more, (3) a CET1 capital ratio of 4.5 percent or more, and (4) a leverage ratio of 4 percent or more.
Undercapitalized - The insured depository institution fails to meet the required minimum level for any relevant capital measure. An undercapitalized insured depository institution is one (1) having a total risk-based capital ratio of less than 8 percent, (2) having a Tier 1 risk-based capital ratio of less than 4 percent, or (3) a leverage capital ratio of less than 4 percent, or if the institution is rated a composite 1 under the CAMELS rating system, a leverage capital ratio of less than 3 percent. Under the Revised Rules, an undercapitalized depository institution is one having (1) a total capital ratio of less than 8 percent, (2) a Tier 1 capital ratio of less than 6 percent, (3) a CET1 capital ratio of less than 4.5 percent, or (4) a leverage ratio of less than 4 percent.
Significantly Undercapitalized - The insured depository institution is significantly below the required minimum level for any relevant capital measure. A significantly undercapitalized insured depository institution is one (1) having a total risk-based capital ratio of less than 6 percent, (2) a Tier 1 risk-based capital ratio of less than 3 percent, or (3) a leverage capital ratio of less than 3 percent. Under the Revised Rules, a significantly undercapitalized institution is one having (1) a total risk-based capital ratio of less than 6 percent (2) a Tier 1 capital ratio of less than 4 percent, (3) a CET1 ratio of less than 3 percent or (4) a leverage capital ratio of less than 3 percent.
Critically Undercapitalized - The insured depository institution fails to meet a critical capital level set by the appropriate federal banking agency. A critically undercapitalized institution is one having a ratio of tangible equity to total assets that is equal to or less than 2 percent.

20


The prompt corrective action regulations permit the appropriate federal banking regulator to downgrade an institution to the next lower category if the regulator determines after notice and opportunity for hearing or response that the institution (1) is in an unsafe or unsound condition or (2)  has received and not corrected a less-than-satisfactory rating for any of the categories of asset quality, management, earnings or liquidity in its most recent examination. Supervisory actions by the appropriate federal banking regulator depend upon an institution's classification within the five categories. Our management believes that we and our bank subsidiary have the requisite capital levels to qualify as well capitalized institutions under the Federal Deposit Insurance Corporation Improvement Act regulations. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 14 - Regulatory Capital" of this Report for further information.
If an institution fails to remain well-capitalized, it will be subject to a variety of enforcement remedies that increase as the capital condition worsens. For instance, the Federal Deposit Insurance Corporation Improvement Act generally prohibits a depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company if the depository institution would thereafter be undercapitalized as a result. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Dividends” of this Report for further information. Undercapitalized depository institutions are subject to restrictions on borrowing from the Federal Reserve System. In addition, undercapitalized depository institutions may not accept brokered deposits absent a waiver from the FDIC, are subject to growth limitations and are required to submit capital restoration plans for regulatory approval. A depository institution's holding company must guarantee any required capital restoration plan, up to an amount equal to the lesser of 5 percent of the depository institution's assets at the time it becomes undercapitalized or the amount of the capital deficiency when the institution fails to comply with the plan. Federal banking agencies may not accept a capital plan without determining, among other things, that the plan is based on realistic assumptions and is likely to succeed in restoring the depository institution's capital. If a depository institution fails to submit an acceptable plan, it is treated as if it is significantly undercapitalized.
Significantly undercapitalized depository institutions may be subject to a number of requirements and restrictions, including orders to sell sufficient voting stock to become adequately capitalized, requirements to reduce total assets and cessation of receipt of deposits from correspondent banks. Critically undercapitalized depository institutions are subject to appointment of a receiver or conservator.

21


Deposit Insurance and Assessments
Deposits at our bank are insured by the DIF as administered by the FDIC, up to the applicable limits established by law. The Dodd-Frank Act amended the statutory regime governing the DIF. Among other things, the Dodd-Frank Act established a minimum DRRdesignated reserve ratio of 1.35 percent1.35% of estimated insured deposits (which the FDIC has set at 2.0% each year since 2010), required that the fund reserve ratio reach 1.35 percent1.35% by September 30, 2020 and directed the FDIC to amend its regulations to redefine the assessment base used for calculating deposit insurance assessments. Specifically, the Dodd-Frank Act requires the assessment base to be an amount equal to the average consolidated total assets of the insured depository institution during the assessment period, minus the sum of the average tangible equity of the insured depository institution during the assessment period and an amount the FDIC determines is necessary to establish assessments consistent with the risk-based assessment system found in the Federal Deposit Insurance Act.
In December of 2010, the FDIC adopted a final rule setting the DRR at 2.0 percent. Furthermore, on February 7, 2011, the FDIC issued a final rule changing its assessment system from one based on domestic deposits to one based on the average consolidated total assets of a bank minus its average tangible equity during each quarter. The February 7, 2011 finalThis rule modifiesmodified two adjustments added to the risk-based pricing system in 2009 (an unsecured debt adjustment and a brokered deposit adjustment), discontinuesdiscontinued a third adjustment added in 2009 (the secured liability adjustment), and addsadded an adjustment for long-term debt held by an insured depository institution where the debt is issued by another insured depository institution. Under these revisions to the February 7, 2011 final rule,DIF rules, the total base assessment rates will vary depending on the DIF reserve ratio. For example, for banks in the best risk category, the total base assessment rates will be between 2.5 and 9 basis points when the DIF reserve ratio is below 1.15 percent,1.15%, between 1.5 and 7 basis points when the DIF reserve ratio is between 1.15 percent1.15% and 2 percent,2.0%, between 1 and 6 basis points when the DIF reserve ratio is between 2 percent2.0% and 2.5 percent2.5% and between 0.5 and 5 basis points when the DIF reserve ratio is 2.5 percent2.5% or higher.
In addition, the FDIC collects FICO deposit assessments, which is calculated off of the new assessment base established by the Dodd-Frank Act. FICO assessments are set quarterly, and it was .6600.640 (annual) basis points for all four quarters in 2012.2013. Synovus Bank pays the deposit insurance assessment, less offset available by means of prepaid assessment credits, and pays the quarterly FICO assessments.
Notably, the Dodd-Frank Act provided temporary, unlimited deposit insurance for all noninterest-bearing transaction accounts through December 31, 2012. However, as of January 1, 2013 when this provision of the Dodd-Frank Act expired, all of a depositor's accounts at an insured depository institution, including all noninterest-bearing transaction accounts, are insured by the FDIC up to the standard maximum deposit insurance amount ($250,000), for each deposit insurance ownership category. See “Part I -

21


Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position" of this Report.
On November 12, 2009, the FDIC imposed a requirement on all financial institutions to prepay three years of FDIC insurance premiums. On December 30, 2009, Synovus prepaid $188.9 million of FDIC insurance premiums for the next three years. On December 31, 2012, Synovus'May 29, 2013, the FDIC refunded the remaining prepaid FDIC insurance premiums totaled approximately $34.4 million.balance of $26.4 million.
With respect to brokered deposits, an insured depository institution must be well-capitalized in order to accept, renew or roll over such deposits without FDIC clearance. An adequately capitalized insured depository institution must obtain a waiver from the FDIC in order to accept, renew or roll over brokered deposits. Undercapitalized insured depository institutions generally may not accept, renew or roll over brokered deposits. See the “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Deposits” of this Report for further information.

Dodd-Frank Act; Future Changes to Legal Framework
On July 21, 2010, President Obama signed into law the Dodd-Frank Act, which hassubstantially changed, and will continue to substantially change, the regulatory framework under which we operate. The Dodd-Frank Act representsbrought about a significant overhaul of many aspects of the regulation of the financial-services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. AmongKey provisions of the provisionsDodd-Frank Act that may affecthave impacted or are likely to impact the operations of Synovus or Synovus Bank are the following:include:
Creation of the CFPB with centralized authority, including examination and enforcement authority, for consumer protection in the banking industry.
New limitations on federal preemption.
New prohibitions and restrictions on the ability of a banking entity and nonbank financial company to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund.fund (known as the "Volcker Rule").
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary bank be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.
Permanently raising the FDIC's standard maximum insurance amount to $250,000.
Repeal of the prohibition on the payment of interest on demand deposits, effective July 21, 2011, thereby permitting depository institutions to pay interest on business transaction and other accounts.

22


Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk by taking covered financial institutions and are deemed to be excessive, or that may lead to material losses.
Requirement that sponsors of asset-backed securities retain a percentage of the credit risk underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating creditworthiness.
Some of these and other major changes, such as the expiration of the unlimited insurance coverage for noninterest-bearing demand transaction accounts, which occurred on December 31, 2012, could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. Many of these provisions became effective upon enactment of the Dodd-Frank Act, while others arewere subject to further study, rule-making, and the discretion of regulatory bodies. For example, the Dodd-Frank Act contains provisions (known as the “Volcker Rule”) that are intended to restrict the ability of a bank to engage in proprietary trading that is viewed as risking the financial stability of the institution. “Proprietary trading” is definedbodies and have only recently taken effect or will take effect in the Dodd-Frank Act to mean engaging as a principal for the trading account of a banking organization or supervised nonbank financial company in any transaction to purchase or sell, or otherwise acquire or dispose of: (1) any security; (2) any derivative; (3) any contract of sale of a commodity for future delivery; (4) any option on any such security, derivative, or contract; or (5) any other security or financial instrument that the federal regulators may determine by regulation. A proposal to implement these restrictions was issued in 2011; however, the statutory deadline for issuing the final rule has passed. It is anticipated that a final version of these rules will be issued in 2013.coming years.
In light of these significant changes and the discretion afforded to federal regulators, we cannot fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on Synovus' businesses or its ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations. See “Part 1 - Item 1A. Risk Factors - Regulation of the financial services

22


industry is undergoingcontinues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive positionposition.” of this Report.
Additional changes to the laws and regulations applicable to us are frequently proposed at both the federal and state levels. The likelihood, timing, and scope of any such change and the impact any such change may have on us are impossible to determine with any certainty.

Consumer Protection Regulations
Retail activities of banks are subject to a variety of statutes and regulations designed to protect consumers, which are enforced at the federal level by the CFPB. Interest and other charges collected or contracted for by banks are subject to state usury laws and federal laws concerning interest rates. Loan operations are also subject to federal laws applicable to credit transactions, such as:
the federal Truth-In-Lending Act and Regulation Z , governing disclosures of credit terms to consumer borrowers;
the Home Mortgage Disclosure Act and Regulation C, requiring financial institutions to provide information to enable the public and public officials to determine whether a financial institution is fulfilling its obligation to help meet the housing needs of the community it serves;
the Equal Credit Opportunity Act and Regulation B, prohibiting discrimination on the basis of race, creed or other prohibited factors in extending credit;
the Fair Credit Reporting Act and Regulation V, governing the use and provision of information to consumer reporting agencies;
the Fair Debt Collection Act, governing the manner in which consumer debts may be collected by collection agencies; and
the guidance of the various federal agencies charged with the responsibility of implementing such federal laws.
Deposit operations also are subject to:
the Truth in Savings Act and Regulation DD, which requires disclosure of deposit terms to consumers;
Regulation CC, which relates to the availability of deposit funds to consumers;
the Right to Financial Privacy Act, which imposes a duty to maintain the confidentiality of consumer financial records and prescribes procedures for complying with administrative subpoenas of financial records; and
the Electronic Funds Transfer Act and Regulation E, which governs automatic deposits to and withdrawals from deposit accounts and customers' rights and liabilities arising from the use of automated teller machines and other electronic banking services, which the CFPB is in the process of expanding to include a new compliance regime that will govern electronic transfers initiated by consumers in the U.S. to recipients in foreign countries.
Rulemaking authority for these and other consumer financial protection laws transferred from the prudential regulators to the CFPB on July 21, 2011. It is anticipated that many of the foregoing consumer laws and regulations will change as a result of the Dodd-Frank Act and other developments.
For example,Pursuant to its new authority, in January 2013, the CFPB recentlyadopted a rule that implements the ability-to-repay and qualified mortgage provisions of the Dodd-Frank Act (the “ATR/QM rule”). In May, July and October 2013 the CFPB issued rules that areamending

23


certain provisions of the ATR/QM rule. The final ATR/QM rule, which takes effect on January 10, 2014, will likely to impact our residential mortgage lending practices, and the residential mortgage market generally, including rules that implement the “ability-to-repay” requirement and provide protection from liability for “qualified mortgages,” as required by the Dodd-Frank Act. generally.
The ability-to-repayATR/QM rule which will take effect on January 10, 2014, requires lenders to consider, among other things, income, employment status, assets, employment, payment amounts, and credit history before approving a mortgage, and provides a compliance “safe harbor” for lenders that issue certain “qualified mortgages.” The rules defineATR/QM rule defines a “qualified mortgage” to have certain specified characteristics, and generally prohibit loans with negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years from being qualified mortgages. The rule also establishes general underwriting criteria for qualified mortgages, including that monthly payments be calculated based on the highest payment that will apply in the first five years of the loan and that the borrower have a total debt-to-income ratio that is less than or equal to 43 percent. While “qualified mortgages” will generally be afforded safe harbor status, a rebuttable presumption of compliance with the ability-to-repay requirements will attach to mortgages“qualified mortgages” that also meet the definition of aare “higher priced mortgage”mortgages” (which are generally subprime loans). As the definition of “qualified mortgage” provides either a safe harbor or a rebuttable presumption of compliance with the ability-to-repay requirement,requirements, the definition is expected to establish the parameters for the majority of consumer mortgage lending in the U.S.
Reflecting the CFPB's focus on the residential mortgage lending market, the CFPB has also recently issued rules to implement requirements of the Dodd-Frank Act pertaining to mortgage loan origination (including with respect to loan originator compensation and loan originator qualifications) and has proposed, but not finalized, integrated mortgage disclosure rules that will replace and combine certain existing requirements under the Truth in Lending Act and the Real Estate Settlement Procedures Act. The CFPB has indicated that it expects to issue additional mortgage-related rules in the future.
In addition, there are a number of significant consumer protection standards that apply to functional areas of operation (rather than applying only to loan or deposit products). For example, in June 2010, the Federal Reserve issued a final rulerules establishing

23


standards for debit card interchange fees and prohibiting network exclusivity arrangements and routing restrictions. The Federal ReserveHowever, these rules are the subject of ongoing litigation and FDIC also recently enacted consumer protection regulations related to automated overdraft payment programs offered by financial institutions.may change as result. The FDIC has also issued rules aimed at protecting consumer in connection with retail foreign exchange transactions.
In recent years, the Federal Reserve and CFPB have made a number of changes to Regulation E. Among these changes is the November 2009 amendment, which prohibits financial institutions, including Synovus Bank, from charging consumers fees for paying overdrafts on automated teller machine and one-time debit card transactions, unless a consumer consents, or opts in, to the overdraft service for those types of transactions. Regulation E amendments also require financial institutions to provide consumers with a notice that explains the financial institution's overdraft services, including the fees associated with the service and the consumer's choices. TheThese amendments to Regulation E became effective on August 1, 2010.
In November 2010, the FDIC supplemented the Regulation E amendments by requiring FDIC-supervised institutions, including Synovus Bank, to implement additional changes relating to automated overdraft payment programs by July 1, 2011. The most significant ofAmong other things, these changes require financial institutions to monitor overdraft payment programs for “excessive or chronic” customer use and undertake “meaningful and effective” follow-up action with customers that overdraw their accounts more than six times during a rolling 12-month period. The additional guidance also imposes daily limitsFurthermore, on June 11, 2013, the CFPB released a report regarding bank overdraft charges, requires institutionspractices and the costs to reviewconsumers, and modify check-clearing procedures, prominently distinguish account balances from available overdraft coverage amounts and requires increased board and management oversighthas subsequently indicated that it will issue new rules regarding overdraft payment programs. these services.
The CFPB has also amended Regulation E to establish rules for a new category of consumer-initiated electronic transfers known as “remittance transfers,” which willtook effect on October 28, 2013, and require financial institutions to provide consumers that transfer funds to overseas recipients with detailed disclosures and to meet other requirements.
In addition, itIt is anticipated that the CFPB will engage in numerous other rulemakings in the near term that may impact our business, as the CFPB has indicated that, in addition to specific statutory mandates, it is working on a wide range of initiatives to address issues in markets for consumer financial products and services. For example,services, such as revisions to privacy notice requirements, new rules for deposit advance products and amendments to the funds availability requirements of Regulation CC. The CFPB has recently requested comments regardingalso undertaken an effort to “streamline” consumer regulations.regulations and has established a database to collect, track and make public consumer complaints, including complaints against individual financial institutions.
The CFPB also has broad authority to prohibit unfair, deceptive and abusive acts and practices (“UDAAP”) and to investigate and penalize financial institutions that violate this prohibition. While the statutory language of the Dodd-Frank Act sets forth the standards for acts and practices that violate this prohibition, certain aspects of these standards are untested, which has created some uncertainty regarding how the CFPB will exercise this authority. The CFPB has, however, begun to bring enforcement actions against certain financial institutions for UDAAP violations and issued some guidance on the topic, which provides insight into the agency’s expectations regarding these standards. Among other things, CFPB guidance and its UDAAP-related enforcement actions have emphasized that management of third-party service providers is essential to effective UDAAP compliance and that the CFPB is particularly focused on marketing and sales practices.
We cannot fully predict the effect that being regulated by a new, additional regulatory authority focused on consumer financial protection, or any new implementing regulations or revisions to existing regulations that may result from the establishment of this new authority, will have on Synovus' businesses. Additional regulations resulting from the Dodd-Frank Act may materially

24


adversely affect Synovus' business, financial condition or results of operations. See “Part 1 - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive positionposition.” of this Report.
In addition, Synovus Bank may also be subject to certain state laws and regulations designed to protect consumers.

Anti-Money Laundering; USA PATRIOT Act; Office of Foreign Assets Control
Financial institutions must maintain anti-money laundering programs that include established internal policies, procedures, and controls; a designated compliance officer; an ongoing employee training program; and testing of the program by an independent audit function. We are prohibited from entering into specified financial transactions and account relationships and must meet enhanced standards for due diligence in dealings with foreign financial institutions and foreign customers. We also must take reasonable steps to conduct enhanced scrutiny of account relationships to guard against money laundering and to report any suspicious transactions. Recent laws provide law enforcement authorities with increased access to financial information maintained by banks. Anti-money laundering obligations have been substantially strengthened as a result of the USA PATRIOT Act, enacted in 2001 and renewed in 2006.
The USA PATRIOT Act amended, in part, the Bank Secrecy Act and provides for the facilitation of information sharing among governmental entities and financial institutions for the purpose of combating terrorism and money laundering. The statute also creates enhanced information collection tools and enforcement mechanics for the U.S. government, including: (1) requiring standards for verifying customer identification at account opening; (2) promulgating rules to promote cooperation among financial institutions, regulators, and law enforcement entities in identifying parties that may be involved in terrorism or money laundering; (3) requiring reports by nonfinancial trades and businesses filed with FinCEN for transactions exceeding $10,000; and (4) mandating the filing of suspicious activities reports if a bank believes a customer may be violating U.S. laws and regulations. The statute also requires enhanced due diligence requirements for financial institutions that administer, maintain, or manage private bank accounts or correspondent accounts for non-U.S. persons.
The Federal Bureau of Investigation may send bank regulatory agencies lists of the names of persons suspected of involvement in terrorist activities. Our banks can be requested to search their records for any relationships or transactions with persons on those lists and may be required to report any identified relationships or transactions. Furthermore, OFAC, is responsible for helping to ensure that U.S. entities do not engage in transactions with certain prohibited parties, as defined by various Executive Orders and Acts of Congress. OFAC publishes, and routinely updates, lists of names of persons and organizations suspected of aiding, harboring or engaging in terrorist acts, including the Specially Designated Nationals and Blocked Persons. If we find a name on any transaction,

24


account or wire transfer that is on an OFAC list, we must freeze such account, file a suspicious activity report and notify the appropriate authorities.
Bank regulators routinely examine institutions for compliance with these anti-money laundering obligations and recently have been active in imposing “cease and desist” and other regulatory orders and money penalty sanctions against institutions found to be in violation of these requirements. In addition, FinCEN is in the process of establishing new regulations that would require financial institutions to obtain beneficial ownership information for certain accounts,accounts; however, it has yet to establishissue final regulations on this topic.

Commitments to Synovus Bank
Under the Federal Reserve Board's policy, we are expected to serve as a source of financial strength to Synovus Bank and to commit resources to support Synovus Bank in circumstances when we might not do so absent such policy. Under the Bank Holding Company Act, the Federal Reserve Board may require a bank holding company to terminate any activity or relinquish control of a nonbank subsidiary, other than a nonbank subsidiary of a bank, upon the Federal Reserve Board's determination that such activity or control constitutes a serious risk to the financial soundness or stability of any depository institution subsidiary. Further, the Federal Reserve Board has discretion to require a bank holding company to divest itself of any bank or non-bank subsidiaries if the agency determines that any such divestiture may aid the depository institution's financial condition. In addition, any loans by us to Synovus Bank would be subordinate in right of payment to depositors and to certain other indebtedness of the bank. Notably, the Dodd-Frank Act codified the Federal Reserve's “source of strength” doctrine; this statutory change became effective July 21, 2011. In addition to the foregoing requirements, the Dodd-Frank Act's new provisions authorize the Federal Reserve to require a company that directly or indirectly controls a bank to submit reports that are designed both to assess the ability of such company to comply with its “source of strength” obligations and to enforce the company's compliance with these obligations. As of the date of this Report, the Federal Reserve and other federal banking regulators have not yet issued rules implementing this requirement, though it is understood that regulators are engaged in a joint effort to produce these rules.
If we were to enter bankruptcy or become subject to the orderly liquidation process established by the Dodd-Frank Act, any commitment by us to a federal bank regulatory agency to maintain the capital of Synovus Bank would be assumed by the bankruptcy trustee or the FDIC, as appropriate, and entitled to a priority of payment. In addition, the FDIC provides that any insured depository institution generally will be liable for any loss incurred by the FDIC in connection with the default of, or any assistance provided

25


by the FDIC to, a commonly controlled insured depository institution. Synovus Bank is an FDIC-insured depository institution and thus subject to these requirements.

Transactions with Affiliates and Insiders
A variety of legal limitations restrict Synovus Bank from lending or otherwise supplying funds or in some cases transacting business with us or Synovus' non-bank subsidiaries. Synovus Bank is subject to Sections 23A and 23B of the Federal Reserve Act and Federal Reserve Regulation W. Section 23A places limits on the amount of “covered transactions,” which include loans or extensions of credit to, investments in or certain other transactions with, affiliates as well as the amount of advances to third parties collateralized by the securities or obligations of affiliates. The aggregate of all covered transactions is limited to 10 percent of the bank's capital and surplus for any one affiliate and 20 percent for all affiliates. Furthermore, within the foregoing limitations as to amount, certain covered transactions must meet specified collateral requirements ranging from 100 to 130 percent. Also, Synovus Bank is prohibited from purchasing low quality assets from any of its affiliates. Section 608 of the Dodd-Frank Act broadensbroadened the definition of “covered transaction” to include derivative transactions and the borrowing or lending of securities if the transaction will cause a bank to have credit exposure to an affiliate. The expanded definition of “covered transaction” also includes the acceptance of debt obligations issued by an affiliate as collateral for a bank's loan or extension of credit to a third-party. Furthermore, reverse repurchase transactions will be viewed as extensions of credit (instead of asset purchases) and thus become subject to collateral requirements. While final amendments to Regulation W have not yet been adopted, theThe expanded definitionsdefinition of “covered transaction” took effect on July 21, 2012 under the terms of the Dodd-Frank Act.
Section 23B, among other things, prohibits an institution from engaging in certain transactions with affiliates unless the transactions are on terms substantially the same, or at least as favorable to the bank, as those prevailing at the time for comparable transactions with nonaffiliated companies. Except for limitations on low quality asset purchases and transactions that are deemed to be unsafe or unsound, Regulation W generally excludes affiliated depository institutions from treatment as affiliates. Transactions between a bank and any of its subsidiaries that are engaged in certain financial activities may be subject to the affiliated transaction limits. The Federal Reserve Board also may designate bank subsidiaries as affiliates.
Banks are also subject to quantitative restrictions on extensions of credit to executive officers, directors, principal shareholders, and their related interests. In general, such extensions of credit (1) may not exceed certain dollar limitations, (2) must be made on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions

25


with third parties and (3) must not involve more than the normal risk of repayment or present other unfavorable features. Certain extensions of credit also require the approval of a bank's board of directors.

Regulatory Examinations
Federal and state banking agencies require us and our subsidiary bank to prepare annual reports on financial condition and to conduct an annual audit of financial affairs in compliance with minimum standards and procedures. Synovus Bank, and in some cases we and our nonbank affiliates, must undergo regular on-site examinations by the appropriate regulatory agency, which will examine for adherence to a range of legal and regulatory compliance responsibilities. A bank regulator conducting an examination has complete access to the books and records of the examined institution. The results of the examination are confidential. The cost of examinations may be assessed against the examined institution as the agency deems necessary or appropriate.

Community Reinvestment Act
The Community Reinvestment Act requires the FDIC to evaluate the record of Synovus Bank in meeting the credit needs of its local community, including low and moderate income neighborhoods. These evaluations are considered in evaluating mergers, acquisitions, and applications to open a branch or facility. Failure to adequately meet these criteria could result in additional requirements and limitations on the bank.

Commercial Real Estate Lending
Lending operations that involve concentrations of commercial real estate loans are subject to enhanced scrutiny by federal banking regulators. The regulators have advised financial institutions of the risks posed by commercial real estate lending concentrations. Such loans generally include land development, construction loans and loans secured by multifamily property, and nonfarm, nonresidential real property where the primary source of repayment is derived from rental income associated with the property. The guidance prescribes the following guidelines for examiners to help identify institutions that are potentially exposed to concentration risk and may warrant greater supervisory scrutiny:
total reported loans for construction, land development and other land represent 100 percent or more of the institutions total capital, or
total commercial real estate loans represent 300 percent or more of the institution's total capital, and the outstanding balance of the institution's commercial real estate loan portfolio has increased by 50 percent or more during the prior 36 months.

26


In October 2009, the federal banking agencies issued additional guidance on commercial real estate lending that emphasizes these considerations.
In addition, the Dodd-Frank Act contains provisions that may impact our business by reducing the amount of our commercial real estate lending and increasing the cost of borrowing, including rules relating to risk retention of securitized assets. Section 941 of the Dodd-Frank Act requires, among other things, a loan originator or a securitizer of asset-backed securities to retain a percentage of the credit risk of securitized assets. The banking agencies have jointly issued a proposed rule to implement these requirements, as well as a subsequent revision to this proposal, but have yet to issue final rules.

Branching
The Dodd-Frank Act substantially amended the legal framework that had previously governed interstate branching activities. Formerly, under the Reigle-Neal Interstate Banking and Branching Efficiency Act of 1994, a bank's ability to branch into a particular state was largely dependent upon whether the state “opted in” to de novo interstate branching. Many states did not “opt-in,” which resulted in branching restrictions in those states. The Dodd-Frank Act removed the “opt-in” concept and permits banks to engage in de novo branching outside of their home states, provided that the laws of the target state permit banks chartered in that state to branch within that state. Accordingly, de novo interstate branching by Synovus Bank is subject to these new standards. All branching in which Synovus Bank may engage remains subject to regulatory approval and adherence to applicable legal and regulatory requirements.

Anti-Tying Restrictions
In general, a bank may not extend credit, lease, sell property, or furnish any services or fix or vary the consideration for them on the condition that (1) the customer obtain or provide some additional credit, property, or services from or to the bank or bank holding company or their subsidiaries, or (2) the customer not obtain some other credit, property, or services from a competitor, except to the extent reasonable conditions are imposed to assure the soundness of the credit extended. A bank may, however, offer combined-balance products and may otherwise offer more favorable terms if a customer obtains two or more traditional bank products. Also, certain foreign transactions are exempt from the general rule.


26


Privacy and Credit Reporting
Financial institutions are required to disclose their policies for collecting and protecting confidential customer information. Customers generally may prevent financial institutions from sharing nonpublic personal financial information with nonaffiliated third parties, with some exceptions, such as the processing of transactions requested by the consumer. Financial institutions generally may not disclose certain consumer or account information to any nonaffiliated third-party for use in telemarketing, direct mail marketing or other marketing. Federal and state banking agencies have prescribed standards for maintaining the security and confidentiality of consumer information, and we are subject to such standards, as well as certain federal and state laws or standards for notifying consumers in the event of a security breach.
Synovus Bank utilizes credit bureau data in underwriting activities. Use of such data is regulated under the Fair Credit Reporting Act and Regulation V on a uniform, nationwide basis, including credit reporting, prescreening, and sharing of information between affiliates and the use of credit data. The Fair and Accurate Credit Transactions Act, which amended the Fair Credit Reporting Act, permits states to enact identity theft laws that are not inconsistent with the conduct required by the provisions of that Act.

Enforcement Powers
Synovus Bank and its “institution-affiliated parties,” including management, employees, agents, independent contractors and consultants, such as attorneys and accountants and others who participate in the conduct of the institution's affairs, are subject to potential civil and criminal penalties for violations of law, regulations or written orders of a government agency. Violations can include failure to timely file required reports, filing false or misleading information or submitting inaccurate reports. Civil penalties may be as high as $1,000,000 a day for such violations and criminal penalties for some financial institution crimes may include imprisonment for 20 years. Regulators have flexibility to commence enforcement actions against institutions and institution-affiliated parties, and the FDIC has the authority to terminate deposit insurance. When issued by a banking agency, cease-and-desist and similar orders may, among other things, require affirmative action to correct any harm resulting from a violation or practice, including restitution, reimbursement, indemnifications or guarantees against loss. A financial institution may also be ordered to restrict its growth, dispose of certain assets, rescind agreements or contracts, or take other actions determined to be appropriate by the ordering agency. The federal banking agencies also may remove a director or officer from an insured depository institution (or bar them from the industry) if a violation is willful or reckless.
We have entered intoAs discussed above, we were previously subject to an MOU with the Federal Reserve Bank of Atlanta and the Georgia Commissioner pursuant to which we have implemented plans that are intended to, among other things, minimize credit losses and reduce the amount of our distressed assets, limit and manage our concentrations in commercial real estate loans, improve our credit risk management and related policies and procedures, address liquidity management and current and future capital requirements, strengthen enterprise risk management practices, and provide for succession planning for key corporate and regional management positions. Additionally, Synovus Bank is presentlywas also previously subject to an MOU with the Georgia Commissioner and the FDIC that is substantially similarFDIC. Both MOUs were terminated in substancethe second quarter of 2013 and scopereplaced with resolutions adopted by our Board of Directors and Synovus Bank’s Board of Directors. These board resolutions relate to, the holding company memorandumamong other things, continued emphasis on improving asset quality and maintaining strong levels of understanding described abovecapital and as a result of recent compliance exams, Synovus Bank has entered into an informal written agreement with the FDIC relating to certain compliance matters.liquidity. See “Part I - Item 1A. Risk Factors - We presently are subject to, and in the future may become subject to supervisory

27


actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock and Preferred Stock.” of this Report.

Monetary Policy and Economic Controls
The earnings of Synovus Bank, and therefore our earnings, are affected by the policies of regulatory authorities, including the monetary policy of the Federal Reserve Board. An important function of the Federal Reserve Board is to promote orderly economic growth by influencing interest rates and the supply of money and credit. Among the methods that have been used to achieve this objective are open market operations in U.S. government securities, changes in the discount rate for bank borrowings, expanded access to funds for nonbanks and changes in reserve requirements against bank deposits. These methods are used in varying combinations to influence overall growth and distribution of bank loans, investments and deposits, interest rates on loans and securities, and rates paid for deposits. Recently, inIn response to the financial crisis, the Federal Reserve Board has created several innovative programs to stabilize certain financial institutions and to ensure the availability of credit.credit, which the Federal Reserve Board has begun to modify in light of improved economic conditions.
The effects of the various Federal Reserve Board policies on our future business and earnings cannot be predicted. We cannot predict the nature or extent of any effects that possible future governmental controls or legislation might have on our business and earnings.

Depositor Preference Statute
Federal law provides that deposits and certain claims for administrative expenses and employee compensation against an insured depository institution are afforded priority over other general unsecured claims against such institution, including federal funds and letters of credit, in the liquidation or other resolution of the institution by any receiver.

27



TARP Regulations
EESA and ARRA
Under the EESA, Congress has the ability to impose “after-the-fact” terms and conditions on participants in the CPP. As a participant in the CPP, we are subject to any such retroactive legislation. On February 10, 2009, the Treasury announced the Financial Stability Plan which is intended to further stabilize financial institutions and stimulate lending across a broad range of economic sectors. On February 18, 2009, President Obama signed the ARRA, a broad economic stimulus package that included additional restrictions on, and potential additional regulation of, financial institutions.
On June 10, 2009, under the authority granted to it under ARRA and EESA, the Treasury issued an interim final rule under Section 111 of EESA, as amended by ARRA, regarding compensation and corporate governance restrictions that would be imposed on TARP recipients, effective June 15, 2009. As a TARP recipient with currently outstanding TARP obligations, we are subject to the compensation and corporate governance restrictions and requirements set forth in the interim final rule, which, among other things: (1) prohibit us from paying or accruing bonuses, retention awards or incentive compensation, except for certain long-term stock awards, to our senior executives and next 20 most highly compensated employees; (2) prohibit us from making severance payments to any of our senior executive officers or next five most highly compensated employees; (3) require us to conduct semi-annual risk assessments to assure that our compensation arrangements do not encourage “unnecessary and excessive risks” or the manipulation of earnings to increase compensation; (4) require us to recoup or “clawback” any bonus, retention award or incentive compensation paid by us to a senior executive officer or any of our next 20 most highly compensated employees, if the payment was based on financial statements or other performance criteria that are later found to be materially inaccurate; (5) prohibit us from providing tax gross-ups to any of our senior executive officers or next 20 most highly compensated employees; (6) require us to provide enhanced disclosure of perquisites, and the use and role of compensation consultants; (7) required us to adopt a corporate policy on luxury and excessive expenditures; (8) require our chief executive officer and chief financial officer to provide period certifications about our compensation practices and compliance with the interim final rule; (9) require us to provide enhanced disclosure of the relationship between our compensation plans and the risk posed by those plans; and (10) require us to provide an annual non-binding shareholder vote, or “say-on-pay” proposal, to approve the compensation of our executives, consistent with regulations promulgated by the SEC. On January 12, 2010, the SEC adopted final regulations setting forth the parameters for such say-on pay proposals for public company TARP participants. Notably, the Dodd-Frank Act contains separate requirements relating to compensation arrangements. Specifically, the Act requires banking regulators to issue regulations or guidelines to prohibit incentive-based compensation arrangements that encourage inappropriate risk taking by providing excessive compensation or that may lead to material loss at certain financial institutions with $1 billion or more in assets. A proposed rule was published in the Federal Register on April 14, 2011; however, regulators have yet to issue final rules on the topic.
Additional regulations applicable to TARP recipients adopted as part of EESA, the Financial Stability Plan, ARRA, or other legislation may subject us to additional regulatory requirements. The impact of these additional requirements may put us at competitive disadvantage in comparison to financial institutions that have either repaid all TARP funds or never accepted TARP funds and may materially adversely affect our business and results of operations.

/ Capital Purchase Program
On October 14, 2008, the U.S. Treasury, or Treasury, announced that, pursuant to the EESA, it was implementing a voluntary program known as the “Capital Purchase Program”, or “CPP”, pursuant to which eligible financial institutions could raise capital by selling preferred stock directly to the U.S. Government. The purpose of the Capital Purchase Program was to encourage U.S. financial institutions to build capital to, among other things, increase the flow of financing to U.S. businesses and consumers and support the U.S. economy, and was also intended to prevent additional failures of financial institutions. Synovus applied for the maximum investment available under the CPP (equal to 3% of risk-weighted assets), noting that this additional capital would be used to provide (1) strength against worse than expected economic conditions; (2) more flexibility in disposing of distressed assets to strengthen our balance sheet; (3) capacity to invest in our local economies through lending; (4) ability to work with homeowners in mortgage workouts; and (5) participation in government directed acquisitions of banks or assets, and, as permitted, opportunistic acquisition transactions. Our application to participate in the CPP was approved by Treasury on November 14, 2008.
On December 19, 2008, Synovus consummated the CPP investment and issued to Treasury 967,870 shares of Synovus' Series A Preferred Stock having a liquidation amount per share equal to $1,000, for a total price of $967,870,000. The Series A Preferred Stock pays cumulative dividends at a rate of 5% per year for the first five years and thereafter at a rate of 9% per year. Synovus has timely paid all dividends on the Series A Preferred Stock. We may, at our option and with the consent of the FDIC, redeem, in whole or in part, the Series A Preferred Stock at the liquidation amount per share plus accrued and unpaid dividends. The Series A Preferred Stock is generally non-voting. However, if we fail to pay dividends on the Series A Preferred Stock for an aggregate of six quarterly periods, whether or not consecutive, our number of authorized directors shall be increased by two and the holders of the Series A Preferred Stock shall have the right to elect two directors. In addition, the consent of the holders of 66 2/3% of the Series A Preferred Stock is required to authorize or create any stock ranking senior to the Series A Preferred Stock, for any

28


amendment to our certificate of incorporation that adversely affects the rights or preferences of the holders of the Series A Preferred Stock and for consummation of certain business combinations.
Asas part of itsTreasury’s purchase of the Series A Preferred Stock we alsounder the CPP, Synovus issued to the Treasury a Warrant to purchase up to 15,510,737 shares of our Common Stock at an initial per share exercise price of $9.36. The Warrant provides for the adjustment of the exercise price and the number of shares of our Common Stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of our Common Stock, and upon certain issuances of our Common Stock at or below a specified price relative to the initial exercise price. The Warrant expires on December 19, 2018. On January 20, 2009, we filed
As a shelf registration statement with the SEC to register the resale by Treasuryresult of the Series A Preferred Stock, the Warrant and the shares of Common Stock underlying the Warrant. In addition, if the shelf registration statement is unavailable and we are requested by Treasury to do so, we may be obligated to file a registration statement covering an underwritten offering of these securities.
Due to our participation in the CPP, we arewere subject to certain compensation and corporate governance restrictions and requirements under rules issued by the Treasury Department on executive compensation that could limitJune 10, 2009. However, on July 26, 2013, we redeemed all 967,870 shares of our Series A Preferred Stock issued to the tax deductibility of compensationU.S. Treasury under the CPP and exited the program. Thus, we payare no longer subject to executive management. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - TARP Regulations” of this Report for a more detailed description of the compensation and corporate governance restrictions that are applicable to us and other CPP participants.
To date, we have utilized our CPP capital The U.S. Treasury continues to contribute capital tohold the Warrants, which expire on December 19, 2018. Synovus Bank and its predecessors and purchase certain classified assets from Synovus Bank. The CPP capital we received has facilitated the ability of Synovus Bank and its predecessors towill continue to extend loans to customersevaluate the potential repurchase of these Warrants directly from the U.S. Treasury or through participation in its local banking communities.

a subsequent auction process, which may or may not be successful.
Other Regulatory Matters
Synovus and its subsidiaries and affiliates are subject to numerous examinations by federal and state banking regulators, as well as the SEC, the FINRA, the NYSE and various state insurance and securities regulators. Synovus and its subsidiaries have from time to time received requests for information from regulatory authorities in various states, including state insurance commissions and state attorneys general, securities regulators and other regulatory authorities, concerning their business practices. Such requests are considered incidental to the normal conduct of business.

28


Available Information
Our website address is www.synovus.com. We file with or furnish to the SEC Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, proxy statements and annual reports to shareholders, and, from time to time, amendments to these documents and other documents called for by the SEC. The reports and other documents filed with or furnished to the SEC are available to investors on or through the Investor Relations Section of our website under the heading “Financial Reports” and then under “SEC Filings.” These reports are available on our website free of charge as soon as reasonably practicable after we electronically file them with the SEC.
In addition, the public may read and copy any of the materials we file with the SEC at the SEC's Public Reference Room at 100 F Street, NW, Washington, DC 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet website that contains reports, proxy and information statements and other information regarding issuers, such as Synovus, that file electronically with the SEC. The address of that website is www.sec.gov.
We have adopted a Code of Business Conduct and Ethics for our directors, officers and employees and have also adopted Corporate Governance Guidelines. Our Code of Business Conduct and Ethics, Corporate Governance Guidelines and the charters of our board committees as well as information on how to contact our Board of Directors, are available in the Corporate Governance Section of our website at www.synovus.com/governance. We will post any waivers of our Code of Business Conduct and Ethics granted to our directors or executive officers on our website at www.synovus.com/governance.
We include our website addresses throughout this filing only as textual references. The information contained on our website is not incorporated in this document by reference.

ITEM 1A. RISK FACTORS
This section highlights the material risks that we currently face. Please be aware that these risks may change over time and other risks may prove to be important in the future. New risks may emerge at any time, and we cannot predict such risks or estimate the extent to which they may affect our business, financial condition or results of operations or the trading price of our securities.

29


The deteriorationCompetition in the residential constructionfinancial services industry may adversely affect our future earnings and developmentgrowth.
We operate in a highly competitive environment and land acquisition portfolioour profitability and our future growth depends on our ability to compete successfully. We face pricing competition for loans and deposits and also with respect to customer convenience, product lines, accessibility of service and service capabilities. Certain of our competitors are larger and have more resources than we do, enabling them to be more aggressive than us in competing for loans and deposits and investing in new products, technology and services. In addition, the ability of non-bank competitors to provide services previously limited to commercial banks has intensified the competition we face. These non-bank competitors are not subject to the same extensive regulations that govern us and, therefore, may leadbe able to increased non-performing assetsoperate with greater flexibility and lower cost structures. This significant competition in attracting and retaining deposits and making loans as well as in providing other financial services may impact our future earnings and growth.
We may not realize the expected benefits from our efficiency and growth initiatives, which will negatively impact our future profitability.
In the current competitive banking environment, Synovus must continue to reduce operating costs and implement strategies to grow its loan portfolio and increased provisionincrease non-interest income in order to realize sustained future profitability and to remain competitive with the other banks in the markets we serve. Since 2010, we have implemented a series of strategic efficiency and growth initiatives to address the challenges facing Synovus and defined strategies for loan losses which could haveexpense reduction, streamlining of processes and long-term growth initiatives. Through the execution of these initiatives, since 2010, Synovus has realized a material adverse effect on our capital, financial condition and results of operations.
The residential construction and development and land acquisition real estate portfolio continues to experience a variety of difficulties and challenging economic conditions, which continues to put pressure on our commercial real estate loan portfolio and has contributed to elevated non-performing assets$142.2 million reduction inthe residential construction and development and land acquisition portfolio. During the recent credit crisis, our residential construction and development and land acquisition portfolio experienced a higher level of NPLs and losses than any other loan category in our loan portfolio. From 2008 through 2012, this portfolio had $2.07 billion in losses, which was approximately 47% of all losses during this period of time. adjusted non-interest expenses.  See “Part"Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Credit Quality - Non-Performing Assets” inNon-GAAP Financial Measures” of this Report.Report for further information. Management has also identified new expense savings initiatives of approximately $30 million to be implemented during 2014. While recent economic data suggests that overall economic conditions are improving, if market conditions in the residential construction and development and land acquisition real estate markets remain poor or further deteriorate, they may leadexpense management continues to additional valuation adjustments on our loans and real estate owned in these markets as webe a major focus for Synovus, management also expects to continue to reassessmake strategic investments in talent, technology and marketing initiatives that are expected to improve our customer experience and support future growth. However, there can be no assurance that Synovus will ultimately realize the fair valueanticipated benefits of its expense reduction and growth strategies, which may impair our non-performing assets,earnings growth.
In addition, Synovus is subject to various risks inherent in its business. These risks may cause the loss severities of loansanticipated results from our growth strategies and cost-reduction initiatives to result in default, and the fair value of real estate owned. Furthermore, a sustained weak economyimplementation charges beyond those currently contemplated or could result in some other unanticipated adverse impact. Furthermore, if we do not realize the anticipated cost-savings from our efficiency initiatives, we may need to take additional actions including branch closures and headcount reductions to achieve the desired cost-savings. The implementation of these initiatives may also have unintended impacts on Synovus' ability to attract and

29


retain business and customers. Accordingly, we cannot guarantee that the anticipated long-term benefits from our efficiency and growth initiatives will be realized and if they are not we may not achieve our strategic and financial objectives.
The financial services market is undergoing rapid technological changes, and if we are unable to stay current with those changes, we will not be able to effectively compete.
The financial services market, including banking services, is undergoing rapid changes with frequent introductions of new technology-driven products and services. Our future success will depend, in part, on our ability to keep pace with the technological changes and to use technology to satisfy and grow customer demand for our products and services and to create additional efficiencies in our operations. We expect that we will need to make substantial investments in our technology and information systems to compete effectively and to stay current with technological changes. Some of our competitors have substantially greater resources to invest in technological improvements and will be able to invest more heavily in developing and adopting new technologies, which may put us at a continuationcompetitive disadvantage. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. As a result, our ability to effectively compete to retain or acquire new business may be impaired, and our business, financial condition or results of operations may be adversely affected.
If our enterprise risk management framework is not effective at mitigating risk and loss to us, we could suffer unexpected losses and our results of operations could be materially adversely affected.
Our enterprise risk management framework seeks to achieve an appropriate balance between risk and return, which is critical to optimizing shareholder value. We have established processes and procedures intended to identify, measure, monitor, report and analyze the types of risk to which we are subject, including credit, liquidity, operational, regulatory compliance and reputational. However, as with any risk management framework, there are inherent limitations to our risk management strategies as there may exist, or develop in the future, risks that we have not appropriately anticipated or identified. For example, the recent financial and credit crisis and resulting regulatory reform highlighted both the importance and some of the decreased demand for residential housing, which, in turn, could adversely affect the development and construction effortslimitations of residential real estate developers; adversely affect the ability of residential real estate developer borrowers to repay these loans and the value of property used as collateral for such loans; result in higher levels of non-performing loans in other categories, such as commercial and industrial loans, which may result in additional losses; and lead to an inability to grow quality loans in this loan portfolio, which may harmmanaging unanticipated risks. If our future operating results. Management continually monitors market conditions and economic factors throughout our footprint for indications of change in other markets. If these economic conditions and market factors negatively and/or disproportionately affect some of our larger loans, thenrisk management framework proves ineffective, we could see a sharp increase in our total net charge-offssuffer unexpected losses and also be required to significantly increase our allowance for loan losses. Any further increase in our non-performing assets and related increases in our provision for loan losses could negatively affect our business and could have a material adverse effect on our capital, financial condition and results of operations.operation could be materially adversely affected.
Our allowance for loan losses may not be adequate to cover actual losses, and we may be required to materially increase our allowance, which may adversely affect our capital, financial condition and results of operations.
We maintain an allowance for loan losses, which is a reserve established through a provision for loan losses charged to expenses, which represents management's best estimate of probable credit losses that have been incurred within the existing portfolio of loans, as described under Note 76 of Notes to Consolidated Financial Statements in this Report and under “Critical Accounting Policies - Allowance for Loan Losses” under “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations” of this Report. The allowance, in the judgment of management, is established to reserve for estimated loan losses and risks inherent in the loan portfolio. The determination of the appropriate level of the allowance for loan losses inherently involves a high degree of subjectivity and requires us to make significant estimates of current credit risks using existing qualitative and quantitative information, all of which may undergo material changes. Changes in economic conditions affecting borrowers, new information regarding existing loans, identification of additional problem loans, risk ratings, and other factors, both within and outside of our control, may require an increase in the allowance for loan losses.
Because the risk rating of the loans is inherently subjective and subject to changes in the borrower's credit risk profile, evolving local market conditions and other factors, it can be difficult for us to predict the effects that those factors will have on the classifications assigned to the loan portfolio, and thus difficult to anticipate the velocity or volume of the migration of loans through the classification process and effect on the level of the allowance for loan losses. Accordingly, we monitor our credit quality and our reserve requirements and use that as a basis for capital planning and other purposes. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” of this Report for further information.
In light of current market conditions, we regularly reassess the creditworthiness of our borrowers and the sufficiency of our allowance for loan losses. Our allowance for loan losses was $307.6 million or 1.53% of total loans at December 31, 2013, compared to $373.4 million, or 1.91% of total loans at December 31, 2012. We recorded a provision for loan losses for the year ended December 31, 2013 of $69.6 million compared to a $320.4 million provision for loan losses for the year ended December 31, 2012. We also charged-off approximately $135.4 million in loans, net of recoveries, during the year ended December 31, 2013, compared to $536.5483.5 million, or 2.67% in loans, net of total loans atrecoveries, during the year ended December 31, 20112012. While the provision for loan losses was significantly lower in 2013 and lower in 2012 than the provision for loan losses in 2011, 2010 and 2009, the provision for loan losses has been higher than historical levels.
Future additions to the allowance may be necessary based on changes in economic assumptions as well as changes in assumptions regarding a borrower's ability to pay and/or collateral values. In addition, various regulatory agencies, as an integral

30


part of their examination procedures, periodically review the allowance. Based on their judgments about information available to them at the time of their examination, such agencies may require Synovus to recognize additions to the allowance or additional loan charge offs. An increase in the allowance for loan losses would result in a decrease in net income and capital, and may have a material adverse effect on our capital, financial condition and results of operations.
We recorded a provision for loan losses for the year ended December 31, 2012 of $320.4 million compared to a $418.8 million provision for loan losses for the year ended December 31, 2011, both of which are significantly higher than historical levels. We also charged-off approximately $483.5 million in loans, net of recoveries, during the year ended December 31, 2012, compared

30


to $585.8 million in loans, net of recoveries, during the year ended December 31, 2011. While the provision for loan losses was lower in 2012 and 2011 than the provision for loan losses in 2010 and 2009, the provision for loan losses remains higher than historical levels.
Even though our credit trends showed significant improvement during 20112012 and 20122013 compared to the prior twothree years, our non-performing assets and credit costs remain elevated. While we expect that our levels of non-performing assets and credit costs will continue to decline during 2013, we also expect that2014 to a level approximating normal historical levels, these levels of non-performing assets willmay remain at elevated levels compared to historical levels foras the next two years dueeconomy continues to the continuingrecover from weak economic conditions, particularly in the commercial and residential real estate sector, as the deterioration in the credit and real estate markets causes borrowers to default.conditions. Further, the value of the collateral underlying a given loan, and the realizable value of such collateral in a foreclosure sale, likely willmay continue to be negatively affected by the sustained downturn in the real estate market,weak economic conditions, and therefore may result in an inability to realize a full recovery in the event that a borrower defaults on a loan.loan. Any additional non-performing assets, loan charge-offs, increases in the provision for loan losses or any inability by us to realize the full value of underlying collateral in the event of a loan default, could negatively affect our business, financial condition, and results of operations and the price of our securities.
We were adversely affected by the recent financial crisis, and any future economic downturn could have a material adverse effect on our capital, financial condition, results of operations, and future growth.
The recent financial crisis adversely affected our capital, financial condition and results of operations. In particular, due to the high concentration of loans in the residential construction and development and land acquisition portfolio at the onset of the financial crisis (23% of our total loan portfolio in 2007), our loan portfolio experienced a variety of difficulties as a result of falling real estate prices, increased numbers of foreclosures and higher levels of unemployment. These factors put pressure on our loan portfolio and contributed to elevated levels of NPLs and charge-offs. In 2007, before the financial crisis, our NPLs were $340.7 million, and then peaked at $1.56 billion in 2009. Net charge-offs were $117.1 million in 2007, but reached a peak of $1.46 billion in 2009. We have substantially reduced the percentage of our loans that are in the residential construction and development and land acquisition portfolio (5% of our total loan portfolio as of December 31, 2013), and our credit quality trends continued to show broad-based improvement in 2013. At December 31, 2013, NPLs were $416.3 million, and total net charge-offs for 2013 were $135.4 million.
Our management continually monitors market conditions and economic factors throughout our footprint. While recent economic data suggest that overall economic conditions have improved, as supported by our improved credit trends, we cannot make any assurance that these economic conditions - both nationally and in our principal markets - will not worsen in the future. If these conditions were to worsen, then we could see a sharp increase in our total net charge-offs and also be required to significantly increase our allowance for loan losses. Furthermore, the demand for loans and our other products and services could decline. Any future increase in our non-performing assets and related increases in our provision for loan losses, coupled with a potential decrease in the demand for loans and our other products and services, would negatively affect our business and could have a material adverse effect on our capital, financial condition, results of operations and future growth.
We could realize additional future losses if our levels of non-performing assets increase and/or if we determine to sell certain non-performing assets and the proceeds we receive are lower than the carrying value of such assets.
In 2009, we announced a strategy to aggressively dispose of distressed assets. During the four-year period from January 1, 2009 through December 31, 2012, we disposed of approximately $4 billion of distressed assets, including the sale of distressed assets with a total carrying value of approximately $918.8 million during 2012. As a part of our overall continued efforts to reduce distressed assets, we expect that we will continue our sales of distressed assets during 2013 and future periods. The actual volume of our future distressed asset sales, if any, will vary during any particular period, depending upon a variety of factors, including: an increase in the rate of migration of our loans from performing status to distressed status; an increase in the overall level of distressed loans at any given point in time; opportunities to sell such assets on a favorable basis; and further regulatory developments or directives to reduce our level of distressed assets.
We willcould realize additional future losses if the proceeds we receive upon dispositions of non-performing assets are less than the recorded carrying value of such assets, which could adversely affect our results of operations in future periods. Accordingly, we willcould realize an increased level of credit costs, and possibly losses, in any period during which we determine to dispose of an increased level of distressed assets. Further, the continuing weaknessalthough market conditions have improved in the residential and commercial real estate markets maypast year, if market conditions experience another downturn, this could negatively impact our ability to dispose of distressed assets, and may result in higher credit losses on sales of distressed assets.
We may not realize the expected benefits from our efficiency and growth initiatives, which will negatively impact our future profitability.
In the current competitive banking environment, Synovus must continue to reduce operating costs and implement strategies to grow its loan portfolio and increase non-interest income in order to realize sustained future profitability and to remain competitive with the other banks in the markets we serve. Since 2010, we have implemented a series of strategic efficiency and growth initiatives to address the challenges facing Synovus and defined strategies for expense reduction, streamlining of processes and long-term growth initiatives. In 2011, through the execution of these initiatives, Synovus realized a $105.8 million, or 10.5%, reduction in total non-interest expense, and a $95.3 million or 11.7% reduction in core expenses.  In 2012, we reduced total non-interest expense by $87.5 million, or 9.7%, compared to 2011, and reduced core expenses by $25.1 million, or 3.5%, from 2011.  See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
In 2011, through the execution of these initiatives, Synovus realized a $105.8 million, or 10.5%, reduction in total non-interest expense, and a $95.3 million or 11.7% reduction in core expenses. In 2012, we reduced total non-interest expense by $87.5 million, or 9.7%, compared to 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information. Management has also identified new expense savings initiatives of approximately $30 million to be implemented during 2013.
In addition to efficiency initiatives, management continues to identify and implement initiatives to grow our loan portfolio and our non-interest income, including investing in additional expertise, product offerings, and product quality in Synovus' commercial and industrial lending group and developing new products and services to grow new fee income. However, there can be no assurance that Synovus will ultimately realize the anticipated benefits of its expense reduction and growth strategies. In addition, Synovus is subject to various risks inherent in its business. These risks may cause the anticipated results from our growth strategies and cost-reduction initiatives to result in implementation charges beyond those currently contemplated or could result in some other unanticipated adverse impact. Furthermore, if we do not realize the anticipated cost-savings from our efficiency initiatives, we may need to take additional actions including branch closures and headcount reductions to achieve the desired cost-savings. The implementation of these initiatives may also have unintended impacts on Synovus' ability to attract and retain business and customers. Accordingly, we cannot guarantee that the anticipated long-term benefits from our efficiency and growth initiatives will be realized and if they are not we may not achieve our strategic and financial objectives.

31


If economic conditions worsen or regulatory capital rules are modified, we may be required to undertake additional strategic initiatives to improve our capital position.
During 2009 and 2010, Synovus executed a number of strategic capital initiatives to bolster our capital position against credit deterioration and to provide additional capital as Synovus pursued its aggressive asset disposition strategy. As of December 31, 2012, Synovus' Tier 1 capital ratio was 13.24%, its Tier 1 Common Equity Ratio was 8.72%, and Synovus and Synovus Bank were considered “well capitalized” under current regulatory standards. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Prompt Corrective Action” of this Report for further information. This regulatory capital framework is expected to change in important respects as a result of the Dodd-Frank Act and a separate, international regulatory capital initiative known as “Basel III.” In particular, the Dodd-Frank Act eliminates Tier 1 capital treatment for most trust preferred securities after a three-year phase-in period that begins January 1, 2013. Furthermore, in December 2010, BCBS finalized new regulatory capital standards, known as Basel III, which are aimed at capital reform; seek to further strengthen financial institutions' capital positions by mandating a higher minimum level of common equity to be held, along with a capital conservation buffer to withstand future periods of stress. At present, our Tier 1 common equity is in excess of the minimum common equity and additional conservation buffer stipulated by these newly proposed requirements. Regardless, complying with these new capital requirements will likely affect our operations, and the extent to which we will be affected will be known with more certainty once additional clarity is provided on the underlying details of these new requirements. These new requirements have been endorsed by the U.S. banking regulators, but have not yet been translated by the regulators into official regulation for U.S. financial institutions. It was anticipated that U.S. regulators would adopt new regulatory capital requirements similar to those proposed by the BCBS to be phased-in for U.S. financial institutions beginning in 2013. In June of 2012, U.S. banking regulators proposed new standards to implement these capital requirements. However, on November 9, 2012, regulators announced that the implementation of these rules would be delayed and did not provide a specific timeframe for their implementation. While the timing of these new capital requirements is uncertain, it is widely anticipated that the new capital requirements for most bank and financial holding companies, as well as for most insured depository institutions, will increase, although the nature and amounts of the increase have not yet been specified.
In addition, reflecting the importance that regulators place on managing capital and other risks, on June 16, 2011, the banking agencies issued proposed guidance on stress testing for banking organizations with more than $10 billion in total consolidated assets. This guidance, which was finalized on May 14, 2012, outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Specifically, the guidance calls for the framework to (1) include activities and exercises that are tailored to and sufficiently capture the banking organization's exposures, activities and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (3) be forward-looking and flexible; and (4) be clear, actionable, well-supported, and used in the decision-making process. Moreover, the federal bank regulators have issued a series of guidance and rulemakings applicable to “large banks.” While many of these do not currently apply to us due to our asset size, these issuances could impact industry capital standards and practices in many, potentially unforeseeable ways.
We are also subject to new “stress testing” requirements that implement provisions of the Dodd-Frank Act and that are designed to require banking organizations to assess the potential impact of different scenarios on their earnings, losses, and capital over a set time period, with consideration given to certain relevant factors, including the organization's condition, risks, exposures, strategies, and activities. These rules require banking organizations with total consolidated assets of more than $10 billion but less than $50 billion to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve Board, and publish a summary of the results. Under the rules, stress tests must be conducted using certain scenarios that the Board will publish by November 15 of each year. These new rules require a banking organization with between $10 and $50 billion in assets to conduct its first stress test using financial statement data as of September 30, 2013, and to report the results by March 31, 2014. In addition, the rules will require such organizations to begin publicly disclosing a summary of certain stress test results in 2015 with respect to the stress test conducted in the fall of 2014. This public disclosure of these stress tests could result in reputational harm if our results are worse than those of our competitors.
Synovus continues to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engages in regular discussions with its regulators regarding capital at both Synovus and Synovus Bank. As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with the Company's repayment of TARP and strategies that may be required to meet the requirements of Basel III and other regulatory initiatives regarding capital. If economic conditions or other factors worsen to a materially greater degree than the assumptions underlying management's current internal assessment of our capital position or if minimum regulatory capital requirements for us or Synovus Bank increase as the result of legislative changes or informal or formal regulatory directives, then we would be required to pursue one or more additional capital improvement strategies, including, among others, balance sheet optimization strategies, asset sales, and/or the sale of securities to one or more third parties. There can be no assurance that any such transactions will be available to us on favorable terms, if at all, or that we would be able to realize the anticipated benefits of such transactions. We also cannot predict the effect that these transactions would have on the market price of our Common Stock. In addition, if we issue additional equity securities in these transactions, including options, warrants, preferred stock or convertible securities, such newly issued securities could cause significant dilution to the holders of our Common Stock.

32


Our net interest income could be negatively affected by the lowerlow level of short-term interest rates and a decrease in total loans.
Net interest income, which is the difference between the interest income that we earn on interest-earning assets and the interest expense that we pay on interest-bearing liabilities, is a major component of our income. Our net interest income is our primary source of revenue from our operations. Interest rates during 2009 through 20122013 have remained within the range of 0% to 0.25% as set by the Federal Reserve during 2008. A significant portion of our loans, including commercial real estate loans and commercial and industrial loans, bear interest at variable rates. In addition, in order to compete for deposits in our primary market areas, we may offer more attractive interest rates to depositors, or we may have to pursue other sources of liquidity, such as wholesale funds.
Our net interest income was $810.2 million for 2013, a decrease of 5.1% compared to net interest income of $854.1 million for 2012. Our total loans decreasedwere $20.06 billion as of December 31, 2013 compared to $19.54 billion as of December 31, 2012 compared to $20.08 billion as of December 31, 2011. AAny future decrease in loans outstanding andloan yields or lower realized yields on investment securities reducedcould reduce our net interest income during the year ended December 31, 2012 and could cause additional pressure on net interest income in future periods. This reduction in net interest income also may be exacerbated by the high level of competition that we face in our primary market area. Any significant reduction in our net interest income could negatively affect our business and could have a material adverse impact on our capital, financial condition and results of operations.
Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.
We may be unable to access historical and alternative sources of liquidity, including the capital markets, brokered deposits and borrowings from the FHLB, which could adversely affect our overall liquidity. Liquidity represents the extent to which we have readily available sources of funding needed to meet the needs of our depositors, borrowers and creditors; to support asset growth, and to otherwise sustain our operations and the operations of our subsidiary bank. In managing our consolidated balance sheet, we depend on access to a variety of sources of funding to provide us with sufficient capital resources and liquidity to meet our commitments and business needs, and to accommodate the transaction and cash management needs of our customers. Sources of funding available to us, and upon which we rely as regular components of our liquidity and funding management strategy, include borrowings from the FHLB and brokered deposits. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” of this Report for further information. We also have historically enjoyed a solid reputation in the capital markets and have been able to raise funds in the form of either short- or long-term borrowings or equity issuances. If, due to market disruptions, perceptions about our credit ratings or other factors, we are unable to access the capital markets in the future, our capital resources and liquidity may be adversely affected.
In general, the amount, type and cost of our funding, including from other financial institutions, the capital markets and deposits, directly impacts our costs in operating our business and growing our assets and therefore, can positively or negatively affect our financial results. A number of factors could make funding more difficult, more expensive or unavailable on any terms, including, but not limited to, further reductions in our debt ratings, financial results and losses, changes within our organization, specific events that adversely impact our reputation, disruptions in the capital markets, specific events that adversely impact the financial services industry, counterparty availability, changes affecting our assets, the corporate and regulatory structure, interest rate fluctuations, general economic conditions and the legal, regulatory, accounting and tax environments governing our funding transactions. Also, we compete for funding with other banks and similar companies, many of which are substantially larger, and have more capital and other resources than we do. In addition, as some of these competitors consolidate with other financial institutions, these advantages may increase. Competition from these institutions may increase the cost of funds.
For Synovus Bank, the primary source of liquidity is the growth and retention of deposits. In the current competitive environment, customer confidence is a critical element in growing and retaining deposits. In this regard, Synovus Bank's asset quality could play a larger role in the stability of the deposit base. In the event asset quality declines significantly from its current level or is perceived to be less than that of our competitors, Synovus Bank's ability to grow and retain deposits could be diminished.
We must also maintain adequate liquidity at the Parent Company level for various operating needs, including the servicing of debt, the payment of general corporate expenses, and the payment of dividends on our Common Stock and Series A Preferred Stock. See “Part I - Item 1A. Risk Factors - We may not be able to generate sufficient cash to service all of our debt and repay maturing debt obligations” of this Report. The primary source of liquidity at the holding company level is dividends from Synovus Bank. During 2011 and 2012, Synovus did not receive any dividends from Synovus Bank. Synovus Bank is currently subject to a MOU that prohibits it from paying any cash dividends to us without regulatory approval, and other GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. See "Part I - Item 1. Business - Supervision, Regulatory and Other Factors - Dividends" of this Report for further information. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality and overall financial condition. Synovus expects that it will receive dividends from Synovus Bank in 2013. If Synovus does not receive dividends from Synovus Bank in 2013, its liquidity could be adversely affected. In particular, failure to receive dividends from Synovus Bank will impair Synovus' ability to repay TARP in full without issuing substantially more debt or equity than it otherwise anticipates will be required. In addition to dividends from Synovus Bank, we have historically had access to a

3331


number of alternative sources of liquidity, includingIf we pursue acquisitions in the capital markets, but there is no assurance that we will be able to obtain such liquidity on terms that are favorable to us, or at all. If our access to these traditional and alternative sources of liquidity is diminished or only available on unfavorable terms, then our overall liquidity and financial condition will be adversely affected.
Our statusfuture as a non-investment grade issuer and any further reductions in our credit rating could increase the costpart of our funding from the capital markets and impact our liquidity.
During the past three years, our long-term debt has been downgraded to below investment grade by Moody's Investors Service, Standard and Poor's Ratings Services and Fitch Ratings. The ratings agencies regularly evaluate us and Synovus Bank, and their ratings of our long-term debt are based on a number of factors, including our financial strength as well as factors not entirely within our control, including conditions affecting the financial services industry generally. In light of the continuing difficulties in the financial services industry and the housing and financial markets, there can be no assurance that we will not receive further reductions in our ratings, which could adversely affect the cost and other terms upon which we are able to obtain funding and the way in which we are perceived in the capital markets. Actual or anticipated changes or downgrades in our credit ratings, including any announcement that our ratings are under review for a downgrade, could affect the market value and liquidity of our outstanding public indebtedness and increase our borrowing costs. We cannot predict whether existing customer relationships or opportunities for future relationships could be further affected by customers who choose to do business with a higher rated institution. See “Part I - Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results” of this Report.
We may not be able to generate sufficient cash to service all of our debt and repay maturing debt obligations.
As of December 31, 2012, Synovus and its consolidated subsidiaries had $1.73 billion of long-term debt outstanding. In addition, approximately $60.6 million of our existing subordinated notes will mature on February 15, 2013, and approximately $13.6 million of our junior subordinated notes that are a component of the tMEDs will mature on May 15, 2013. Our ability to make scheduled payments of principal and interest or to satisfy our obligations in respect of our debt, to refinance our debt or to fund capital expenditures will depend on our future financial and operating performance and our ability to maintain adequate liquidity. Prevailing economic conditions (including interest rates), regulatory constraints, including, among other things, on distributions to us from our subsidiaries and required capital levels with respect to certain of our banking and insurance subsidiaries, and financial, business and other factors, many of which are beyond our control, will also affect our ability to meet these needs. We may not be able to generate sufficient cash flows from operations, or obtain future borrowings in an amount sufficient to enable us to pay our debt, or to fund our other liquidity needs. We may need to refinance all or a portion of our debt on or before maturity. We may not be able to refinance any of our debt when needed on commercially reasonable terms or at all. If our cash flow and capital resources are insufficient to fund our debt obligations, we may be forced to reduce or delay investments in our business, sell assets, seek to obtain additional equity or debt financing or restructure our debt on terms that may not be favorable to us.
While we recently reversed the valuation allowance for our deferred tax assets,growth strategy, we may not be able to realize these assetscomplete such acquisitions or successfully integrate bank or nonbank acquisitions into our existing operations.
While we have historically pursued acquisitions, we have not pursued any acquisitions since the economic downturn. As economic conditions have improved and we have returned to profitability, we may in the future pursue acquisitions of bank or nonbank operations as a growth strategy. We may not be successful in identifying suitable acquisition candidates and theyeven if we identify such candidates we may not be subject to additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios.successful in completing such acquisitions on favorable terms, if at all.
During 2009, Synovus established a valuation allowance for substantially all of its deferred tax assets, primarily due toIn particular, difficulties may arise in the realization of significant losses, significant credit deterioration, and negative trending in asset quality and uncertainty regarding the amount of future taxable income that Synovus could forecast. Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. At December 31, 2012 , Synovus was in a three-year cumulative loss position, which represents negative evidence. However, based on the weight of all the positive and negative evidence at December 31, 2012 , management concluded that it was more likely than not that $806.4 millionintegration of the net deferred tax assets will be realized based upon future taxable incomebusiness and therefore, reversed $802.8 millionoperations of the valuation allowance at December 31, 2012 . The valuation allowance of $18.7 million at December 31, 2012 is related to specific state income tax creditsBHCs, banks and specific state NOL carryforwards that have various expiration dates through the tax year 2018and 2017, respectivelyother nonbank entities we acquire and, are expected to expire before they can be utilized.
As of December 31, 2012, approximately $710.5 million of Synovus' deferred tax assets were disallowed when calculating regulatory capital. Applicable banking regulations permit us to include these deferred tax assets, up to a maximum amount, when calculating Synovus' regulatory capital to the extent these assets will be realized based on future projected earnings within one year of the report date.
The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. Management's conclusion at December 31, 2012 that it is more likely than not that the net deferred tax asset of $806.4 million will be realized is based upon management's estimate of future taxable income. Management's estimate of future taxable income is based on internal projections which consider historical performance, various internal estimates and assumptions, as well as certain external data, all of which management believes to be reasonable although inherently subject to significant judgment. If

34


actual results differ significantly from the current estimates of future taxable income, even if caused by adverse macro-economic conditions, the valuation allowance may need to be increased for some or all of Synovus' deferred tax asset. Such an increase to the deferred tax asset valuation allowance could have a material adverse effect on our financial condition and results of operations. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Income Tax Expense” and Note 24 - Income Taxes in “Part II - Item 8. Financial Statements and Supplementary Data” in this Report for further information.
Issuances or sales of Common Stock or other equity securities could result in an “ownership change” as defined for U.S. federal income tax purposes. In the event an “ownership change” were to occur, our ability to fully utilize a significant portion of our U.S. federal and state tax net operating losses and certain built-in losses that have not been recognized for tax purposes could be impaired as a result, of the operation of Section 382 of the Code.
Our ability to use certain realized NOLs and unrealized built-in losses to offset future taxable income may be significantly limited if we experience an “ownership change” as defined by Section 382 of the Code. An ownership change under Section 382 generally occurs when a change in the aggregate percentage ownership of the stock of the corporation held by “five percent shareholders” increases by more than fifty percentage points over a rolling three year period. A corporation experiencing an ownership change generally is subject to an annual limitation on its utilization of pre-change losses and certain post-change recognized built-in losses equal to the value of the stock of the corporation immediately before the “ownership change,” multiplied by the long-term tax-exempt rate (subject to certain adjustments). The annual limitation is increased each year to the extent that there is an unused limitation in a prior year. Since U.S. federal net operating losses generally may be carried forward for up to 20 years, the annual limitation also effectively provides a cap on the cumulative amount of pre-change losses and certain post-change recognized built-in losses that may be utilized. Pre-change losses and certain post-change recognized built in losses in excess of the cap are effectively unable to be used to reduce future taxable income. In some circumstances, issuances or sales of our stock (including any Common Stock or other equity issuances or debt-for-equity exchanges and certain transactions involving our stock that are outside of our control) could result in an “ownership change” under Section 382.
In April 2010, we adopted a Rights Plan, which was approved by our shareholders in April 2011 at our 2011 annual meeting. The Rights Plan provides an economic disincentive for any one person or group acting in concert to become an owner, for relevant tax purposes, of 5% or more of our stock and is intended to protect our NOLs from the potential negative consequence of an ownership change as defined under Section 382 of the Internal Revenue Code. The Rights Plan will terminate in accordance with its terms on April 27, 2013. Our Board of Directors could determine to extend the term of the Rights Plan upon the expiration of its current term or adopt another Rights Plan, subject to subsequent ratification by our shareholders, if it determines that our substantial NOLs are at risk of limitation under Section 382 or that such action otherwise is in the best interests of our shareholders.
While adoption of the Rights Plan should reduce the likelihood that future transactions in our stock will result in an ownership change, there can be no assurance that the Rights Plan will be effective to deter a stockholder from increasing its ownership interests beyond the limits set by the Rights Plan or that an ownership change will not occur in the future, especially if the Rights Plan is not extended or a new Rights Plan is not adopted when the current Rights Plan terminates. Furthermore, our ability to enter into future transactions may be impaired if such transactions result in an unanticipated “ownership change” under Section 382. If an “ownership change” under Section 382 were to occur, the value of our net operating losses and a portion of the net unrealized built-in losses will be impaired.
We presently are subject to, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock.
Under federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve, and separately the FDIC as the insurer of bank deposits, each has the authority to compel or restrict certain actions on our part if any of them determine that we have insufficient capital or are otherwise operating in a manner that may be deemed to be inconsistent with safe and sound banking practices. In addition to examinations for safety and soundness, Synovus and its subsidiaries also are subject to continuous examination by state and federal banking regulators, including the newly formed CFPB, for compliance with various laws and regulations, as well as consumer compliance initiatives. As a result of this regulatory oversight and examination process, our regulators can require us to enter into GA DBF informal or formal supervisory agreements, including board resolutions, memoranda of understanding, written agreements and consent or cease and desist orders, pursuant to which we could be required to take identified corrective actions to address cited concerns, or to refrain from taking certain actions.
We entered into an MOU with the Federal Reserve Bank of Atlanta and the GA DBF pursuant to which we have implemented plans that are intended to, among other things, minimize credit losses and reduce the amount of our distressed assets, limit and manage our concentrations in commercial real estate loans, improve our credit risk management and related policies and procedures, address liquidity management and current and future capital requirements, strengthen enterprise risk management practices, and provide for succession planning for key corporate and regional management positions and our board of directors. The memorandum

35


of understanding also requires that we inform and consult with the Federal Reserve Board prior to declaring and paying any future dividends, and obtain the prior approval of the Federal Reserve Bank of Atlanta and the GA DBF prior to increasing the quarterly cash dividend on our Common Stock above $0.01 per share.
Synovus Bank is also presently subject to an MOU with the GA DBF and the FDIC that is substantially similar in substance and scope to the Synovus MOU described above. The Synovus Bank MOU also requires that Synovus Bank obtain approval from the GA DBF and the FDIC prior to paying any cash dividends to Synovus. In addition, as a result of recent compliance exams, Synovus Bank entered into an informal written agreement with the FDIC relating to certain compliance matters. Under this agreement, Synovus Bank is required to implement written action plans, policies and procedures to address and remediate identified compliance concerns and furnish written quarterly progress reports to the FDIC.
If we are unable to comply with the terms of our current supervisory agreements, or if we become subject to and are unable to comply with the terms of any future regulatory actions or directives, supervisory agreements, or orders, then we could become subject to additional, heightened supervisory actions and orders, possibly including consent orders, prompt corrective action restrictions and/or other regulatory actions, including prohibitions on the payment of dividends on our Common Stock and Series A Preferred Stock. If our regulators were to take such additional supervisory actions, then we could, among other things, become subject to significant restrictions on our ability to develop any new business, as well as restrictions on our existing business, and we could be required to raise additional capital, dispose of certain assets and liabilities within a prescribed period of time, or both. The terms of any such supervisory action could have a material negative effect on our business, reputation, operating flexibility, financial condition, and the value of our Common Stock. See “Part I - Item 1. Business - Supervision, Regulation, and Other Factors” in this Report for further information.
We currently have the largest outstanding amount of TARP funds of any financial institution, which may result in a negative perception of us compared to our competitors, and if we are unable to repay our TARP funds in a timely manner, we may suffer additional reputational harm and the dividend rate on our TARP funds will increase.
As of December 31, 2012, we have $967.9 million (aggregate liquidation preference) of Series A Preferred Stock issued and outstanding, all of which was issued to the U.S. Treasury under the Capital Purchase Program (the “TARP funds”). We currently have the largest outstanding amount of TARP funds of any financial institution, which could damage our reputation and put us at a competitive disadvantage compared to our competitors in attracting customers. Furthermore, if we do not repay our TARP funds before December 19, 2013, the rate of dividends payable on the Series A Preferred Stock will increase to 9% per annum from the current rate of 5% per annum, which could adversely affect our operating results in future periods. We continue to actively review and consider strategies for repaying our TARP funds, and while we presently intend to identify and pursue one or more of those repayment strategies during 2013, there can be no guarantee that we will be successful in repaying our TARP funds in 2013. The federal regulators have not provided any formal guidance on the conditions to repay our TARP funds and appear to address these questions on a case-by-case basis. Management continues to analyze the sources of funds to repay TARP through a combination of existing cash and other capital market transactions. It is the current belief of management that we may be required to generate or raise a portion of the funds with a combination of preferred and/or common equity. See "Part I – Item 1A. Risk Factors - Our status as a non-investment grade issuer and any further reductions in our credit rating could increase the cost of our funding from the capital markets and impact our liquidity.” of this Report.
We are subject to regulatory initiatives applicable to financial institutions in general and TARP recipients in particular that could adversely impact our ability to attract and retain key employees and pursue business opportunities and could put us at a competitive disadvantage compared to our competitors.
Our financial success depends upon our ability to attract and retain highly motivated, well-qualified personnel. We face significant competition in the recruitment of qualified employees from financial institutions and others. Until we repay the TARP funds, we are subject to additional, and possibly changing, regulatory scrutiny and restrictions regarding the compensation of certain executives and associates as established under TARP guidelines. The increased scrutiny and restrictions related to our compensation practices, as well as any negative public attention that we may receive by virtue of our outstanding TARP funds, may adversely impact our ability to recruit, retain and motivate key employees, which in turn may impact our ability to pursue business opportunities and could otherwise materially adversely affect our businesses and results of operations. See “Part I - Item 1. Business -Actions by Federal and State Regulators” and “Part I - Item 1- Supervision, Regulation and Other Factors” of this Report for further information.
In addition to the guidelines on incentive and senior officer compensation under TARP, the Dodd-Frank Act provides for the implementation of a variety of corporate governance and compensation practices applicable to all public companies, including Synovus, which may impact certain of Synovus' executive officers and employees. These provisions include, but are not limited to, requiring companies to “claw back” incentive compensation under certain circumstances, provide shareholders the opportunity to cast a non-binding vote on executive compensation, to consider the independence of compensation advisors and new executive compensation disclosure requirements. The Dodd-Frank Act also requires banking regulators to issue regulations or guidelines to prohibit incentive-based compensation arrangements that encourage inappropriate risk taking by providing excessive compensation

36


or that may lead to material loss at certain financial institutions with $1 billion or more in assets. Such provisions with respect to compensation, in addition to other competitive pressures, may have an adverse effect on the ability of Synovus to attract and retain skilled personnel.
Further, in June 2010, the Federal Reserve, the Office of the Comptroller of the Currency, the Office of Thrift Supervision, and the FDIC jointly issued comprehensive final guidance designed to ensure that incentive compensation policies do not undermine the safety and soundness of banking organizations by encouraging employees to take imprudent risks. This regulation significantly restricts the amount, form, and context in which we pay incentive compensation.
These restrictions may put us at a competitive disadvantage compared to our competitors that have repaid all TARP funds before us, or who did not receive TARP funds, and with non-financial institutions in terms of attracting and retaining senior level employees. Furthermore, to the extent that our competitors repay their TARP funds before us, our reputation and the public perception of our financial condition may be negatively affected, which could adversely affect our stock price.
Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.
Between 2009 and 2011, many emergency government programs enacted in 2008 in response to the financial crisis and the recession slowed or wound down, and global regulatory and legislative focus has generally moved to a second phase of broader reform and a restructuring of financial institution regulation. On July 21, 2010, President Obama signed into law the Dodd-Frank Act, which has, and will continue to substantially change the legal and regulatory framework under which we operate. The Dodd-Frank Act represents a significant overhaul of many aspects of the regulation of the financial-services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. Among the provisions that may affect the operations of Synovus Bank or Synovus are the following:
Creation of the CFPB with centralized authority, including examination and enforcement authority, for consumer protection in the banking industry.
New limitations on federal preemption.
New prohibitions and restrictions on the ability of a banking entity and nonbank financial company to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund.
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary bank be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.
Permanently raising the FDIC's standard maximum deposit insurance amount to $250,000 limit for federal deposit insurance.
Repeal of the prohibition on the payment of interest on demand deposits, effective July 21, 2011, thereby permitting depository institutions to pay interest on business transaction and other accounts.
Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk taking by covered financial institutions and are deemed to be excessive, or that may lead to material losses.
Requirement that sponsors of asset-backed securities retain a percentage of the credit risk of the assets underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating credit worthiness.
Some of these and other major changes could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. For example, the provisions of the Dodd-Frank Act relating to debit card interchange fees have reduced our fee income. We may not be able to fully replaceachieve the revenue lost by this limitation. As acost savings and synergies that we expect will result from such transactions. Achieving cost savings is dependent on consolidating certain operational and functional areas, eliminating duplicative positions and terminating certain agreements for outside services. Additional operational savings are dependent upon the integration of the expirationacquired entity’s businesses with our businesses, the conversion of unlimited insurance coverage for noninterest-bearing demand transaction accounts after December 31, 2012,core operating systems, data systems and products and the standardization of business practices. The integration could result in higher than expected deposit attrition, loss of key employees, disruption of our businesses or the businesses of the acquired company, or otherwise adversely affect our ability to maintain relationships with customers and employees or achieve the anticipated benefits of the acquisition.
In addition we may seemust generally satisfy a run-off in certain noninterest-bearing demand deposits to the extent such deposits exceed the FDIC's $250,000 per depositor maximum insurance coverage limit, which may adversely impact our liquidity. Manynumber of these provisions became effective upon enactmentmeaningful conditions before we can complete an acquisition of another bank or BHC, including federal and/or state regulatory approvals. Also, under the Dodd-Frank Act, while others are subject to further study, rulemaking, and the discretion of regulatory bodies. In light of these significant changes and the discretion afforded to federal regulators, we cannot

37


fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on Synovus' businesses or its ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations.
Certain other reform proposals under consideration, including new proposed regulatory capital requirements proposed by the BCBS under Basel III, could result in Synovus becoming subject to stricter capital requirements and leverage limits, and could also affect the scope, coverage, or calculation of capital, all of which could require us to reduce business levels or to raise capital, including in ways that may adversely impact our shareholders or creditors. It was anticipated that new capital requirements would be phased-in for U.S. financial institutions beginning in 2013. However, on November 9, 2012, U.S. regulators announced that the implementation of rules implementing Basel III would be delayed, and regulators have not providedmust now take systemic risk into account when evaluating whether to approve a specific timeframe for their implementation of these requirements. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors” of this Report for further information.potential acquisition transaction. We cannot predict whether new legislationbe certain when or if, or on what terms and conditions, any required regulatory approvals will be enacted and, if enacted, the effect that it, or any regulations, would have on our business, financial condition, or results of operations.granted.
We may be unable to pay dividends on our Common Stock.
Although we have historically paid a quarterly cash dividend to the holders of our Common Stock, holders of our Common Stock are not legally entitled to receive dividends. The reduction or elimination of dividends paid on our Common Stock could adversely affect the market price of our Common Stock. In addition, the Federal Reserve could decide at any time that paying any Common Stock dividends could be an unsafe or unsound banking practice. Any of these decisions could adversely affect the market price of our Common Stock. For a discussion of current regulatory limits on our ability to pay dividends above $0.01 per common share, see “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends,” “Part I - Item 1A - Risk Factors - We presently are subject to, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock” and “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Dividends” in this Report for further information.
The financial services market is undergoing rapid technological changes, and if we are unable to stay current with those changes, we will not be able to effectively compete.
The financial services market, including banking services, is undergoing rapid changes with frequent introductions of new technology-driven products and services. Our future success will depend, in part, on our ability to keep pace with the technological changes and to use technology to satisfy and grow customer demand for our products and services and to create additional efficiencies in our operations. We expect that we will need to make substantial investments in our technology and information systems to compete effectively and to stay current with technological changes. Some of our competitors have substantially greater resources to invest in technological improvements and will be able to invest more heavily in developing and adopting new technologies, which may put us a competitive disadvantage. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. As a result, our ability to effectively compete to retain or acquire new business may be impaired, and our business, financial condition or results of operations, may be adversely affected.
We are subject to a variety of operational risks, including reputational risk, legal risk, and regulatory and compliance risk, and the risk of fraud or theft by employees or outsiders, which may adversely affect our business and results of operations.
We are exposed to many types of operational risks, including reputational risk, legal and regulatory and compliance risk, the risk of fraud or theft by employees or outsiders, including unauthorized transactions by employees or operational errors, clerical or record-keeping errors or those resulting from faulty or disabled computer or telecommunications systems. See “Part I - Item 1. Business - Enterprise Risk Management” of this Report for further information. Negative public opinion can result from our actual or alleged conduct in any number of activities, including lending practices, corporate governance and acquisitions and from actions taken by government regulators and community organizations in response to those activities. Negative public opinion can adversely affect our ability to attract and keep customers and can expose us to litigation and regulatory action. Actual or alleged conduct by Synovus can result in negative public opinion about our other business. Negative public opinion could also affect our credit ratings, which are important to our access to unsecured wholesale borrowings.
Our business involves storing and processing sensitive consumer and business customer data. If personal, non-public, confidential or proprietary information of customers in our possession were to be mishandled or misused, we could suffer significant regulatory consequences, reputational damage and financial loss. Such mishandling or misuse could include, for example, if such information were erroneously provided to parties who are not permitted to have the information, either by fault of our systems, employees, or counterparties, or where such information is intercepted or otherwise inappropriately taken by third parties. Furthermore, a cyber-security breach could result in theft of such data.
Because the nature of the financial services business involves a high volume of transactions, certain errors may be repeated or compounded before they are discovered and successfully rectified. Our necessary dependence upon automated systems to record

38

Table of Contents

and process transactions and our large transaction volume may further increase the risk that technical flaws or employee tampering or manipulation of those systems will result in losses that are difficult to detect. We also may be subject to disruptions of our operating systems arising from events that are wholly or partially beyond our control (for example, computer viruses or electrical or telecommunications outages, or natural disasters, disease pandemics or other damage to property or physical assets) which may give rise to disruption of service to customers and to financial loss or liability. We are further exposed to the risk that our external vendors may be unable to fulfill their contractual obligations (or will be subject to the same risk of fraud or operational errors by their respective employees as we are) and to the risk that our (or our vendors') business continuity and data security systems prove to be inadequate. The occurrence of any of these risks could result in a diminished ability of us to operate our business (for example, by requiring us to expend significant resources to correct the defect), as well as potential liability to clients, reputational damage and regulatory intervention, which could adversely affect our business, financial condition or results of operations, perhaps materially.
Our information systems may experience an interruption or security breach, which could result in serious reputational harm to our business, disrupt our business and lead to significant costs and losses.
Failure in or breach of our operational or security systems or infrastructure, or those of our third partythird-party vendors and other service providers, including as a result of cyber-attacks, could disrupt our businesses, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs and cause losses. As a large financial institution, we depend on our ability to process, record and monitor a large number of customer transactions on a continuous basis. As customer,

32

Table of Contents

public and regulatory expectations regarding operational and information security have increased, our operational systems and infrastructure must continue to be safeguarded and monitored for potential failures, disruptions and breakdowns. Our business, financial, accounting, data processing systems or other operating systems and facilities may stop operating properly or become disabled or damaged as a result of a number of factors including events that are wholly or partially beyond our control. For example, there could be sudden increases in customer transaction volume; electrical or telecommunications outages; natural disasters such as earthquakes, tornadoes, and hurricanes; disease pandemics; events arising from local or larger scale political or social matters, including terrorist acts; and, as described below, cyber-attacks. Although we have business continuity plans and other safeguards in place, our business operations may be adversely affected by significant and widespread disruption to our physical infrastructure or operating systems that support our businesses and customers.
Information security risks for large financial institutions such as Synovus have generally increased in recent years in part because of the proliferation of new technologies, the use of the Internet and telecommunications technologies to conduct financial transactions, and the increased sophistication and activities of organized crime, hackers, terrorists, activists, and other external parties. As noted above, our operations rely on the secure processing, transmission and storage of confidential information in our computer systems and networks. In addition, to access our products and services, our customers may use personal smartphones, tablet PC's, and other mobile devices that are beyond our control systems. Although we believe we have robust information security procedures and controls, our technologies, systems, networks, and our customers' devices may become the target of cyber-attacks or information security breaches that could result in the unauthorized release, gathering, monitoring, misuse, loss or destruction of Synovus' or our customers' confidential, proprietary and other information, or otherwise disrupt Synovus' or our customers' or other third parties' business operations. As cyber threats continue to evolve, we may be required to expend significant additional resources to continue to modify or enhance our protective measures or to investigate and remediate any information security vulnerabilities.
Synovus is under continuous threat of loss due to hacking and cyber-attacks especially as we continue to expand customer capabilities to utilize internet and other remote channels to transact business. Two of the most significant cyber-attack risks that we face are e-fraud and loss of sensitive customer data. Loss from e-fraud occurs when cybercriminals breach and extract funds directly from customer or our accounts. The attempts to breach sensitive customer data, such as account numbers and social security numbers, are less frequent but could present significant reputational, legal and/or regulatory costs to us if successful. Our risk and exposure to these matters remains heightened because of the evolving nature and complexity of these threats from cybercriminals and hackers, our plans to continue to provide internet banking and mobile banking channels, and our plans to develop additional remote connectivity solutions to serve our customers. While we have not experienced any material losses relating to cyber-attacks or other information security breaches to date, we have been the subject of attempted hacking and cyber-attacks and there can be no assurance that we will not suffer such losses in the future. The occurrence of any cyber-attack or information security breach could result in potential liability to clients, reputational damage and the disruption of our operations, all of which could adversely affect our business, financial condition or results of operations.
We rely on other companies to provide key components of our business infrastructure.
Third parties provide key components of our business operations such as data processing, recording and monitoring transactions, online banking interfaces and services, Internet connections and network access. While we have selected these third partythird-party vendors carefully, we do not control their actions. Any problems caused by these third parties, including those resulting from disruptions in communication services provided by a vendor, failure of a vendor to handle current or higher volumes, cyber-attacks and security breaches at a vendor, failure of a vendor to provide services for any reason or poor performance of services, could

39

Table of Contents

adversely affect our ability to deliver products and services to our customers and otherwise conduct our business. Financial or operational difficulties of a third partythird-party vendor could also hurt our operations if those difficulties interfere with the vendor's ability to serve us. Furthermore, our vendors could also be sources of operational and information security risk to us, including from breakdowns or failures of their own systems or capacity constraints. Replacing these third partythird-party vendors could also create significant delay and expense. Accordingly, use of such third parties creates an unavoidable inherent risk to our business operations.
The costsWe may become subject to supervisory actions and effects of litigation, investigations or similar matters involving us or other financial institutions or counterparties, or adverse facts and developments related thereto,enhanced regulation that could materially affecthave a material negative effect on our business, reputation, operating resultsflexibility, financial condition and financial condition.the value of our Common Stock and Preferred Stock.
WeUnder federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve, and separately the FDIC as the insurer of bank deposits, each has the authority to compel or restrict certain actions on our part if any of them determine that we have insufficient capital or are otherwise operating in a manner that may be involved from timedeemed to time in a variety of litigation, investigations, inquiries or similar matters arising out of our business, including those described in “Part I, Item 3 - Legal Proceedings”be inconsistent with safe and "Part II - Item 8. Financial Statementssound banking practices. In addition to examinations for safety and Supplementary Data - Note 21 - Legal Proceedings" of this Report. Synovus cannot predict the outcome of these or any other legal matters. For those legal matters where Synovus is able to estimate a range of reasonably possible losses, Synovus' management currently estimates the aggregate range of reasonably possible losses is from zero to $75 million. This estimated aggregate range is based upon information currently available tosoundness, Synovus and its subsidiaries also are subject to continuous examination by state and federal banking regulators, including the actual losses could prove to be higher (or lower).newly formed CFPB, for compliance with various laws and regulations, as well as consumer compliance initiatives. As there are further developments in these legal matters, Synovus will reassess these matters and the estimated range of reasonably possible losses may change as a result of this assessment. In addition, in the future, we may needregulatory oversight and examination process, our regulators can require us to record litigation reserves with respect to these matters. Further, regardlessenter into GA DBF informal or formal supervisory agreements, including board resolutions, memoranda of how these matters proceed, it could divert our management's attentionunderstanding, written agreements and other resources away from our business.
Our insurance may not cover all claims that may be asserted against itconsent or cease and indemnification rightsdesist orders, pursuant to which we could be required to take identified corrective actions to address cited concerns, or to refrain from taking certain actions.

33

Table of Contents

As previously disclosed in 2009, Synovus was previously subject to the Synovus MOU with the Atlanta Fed and the GA DBF, and Synovus Bank was also previously subject to the Synovus Bank MOU. Both MOUs were terminated in the second quarter of 2013 and replaced with resolutions adopted by our Board and the Board of Synovus Bank. These board resolutions relate to, among other things, continued emphasis on improving asset quality and maintaining strong levels of capital and liquidity. In addition, Synovus is required to inform and consult with the applicable regulatory agencies in advance of declaring or paying any future dividends on its capital stock, including the Common Stock and the Series C Preferred Stock, with the understanding that those agencies could decide at any time that paying any dividends could be an unsafe or unsound banking practice.
If we are entitled may notunable to comply with the terms of the board resolutions, or if we become subject to and are unable to comply with the terms of any future regulatory actions or directives, supervisory agreements, or orders, then we could become subject to additional, heightened supervisory actions and orders, possibly including consent orders, prompt corrective action restrictions and/or other regulatory actions, including prohibitions on the payment of dividends on our Common Stock and Series C Preferred Stock. If our regulators were to take such additional supervisory actions, then we could, among other things, become subject to significant restrictions on our ability to develop any new business, as well as restrictions on our existing business, and we could be honored,required to raise additional capital, dispose of certain assets and liabilities within a prescribed period of time, or both. The terms of any claims asserted against us, regardless of merit or eventual outcome, may harm our reputation. Should the ultimate judgments or settlements in any litigation or investigation significantly exceed our insurance coverage, theysuch supervisory action could have a material negative effect on our business, reputation, operating flexibility, financial condition, and the value of our Common Stock. See “Part I - Item 1. Business - Supervision, Regulation, and Other Factors” in this Report for further information.
We are subject to regulatory initiatives applicable to financial institutions that could adversely impact our ability to attract and retain key employees and pursue business opportunities and could put us at a competitive disadvantage compared to our competitors.
Our financial success depends upon our ability to attract and retain highly motivated, well-qualified personnel. We face significant competition in the recruitment of qualified employees from financial institutions and others. The Dodd-Frank Act provides for the implementation of a variety of corporate governance and compensation practices applicable to all public companies, including Synovus, which may impact certain of Synovus' executive officers and employees. These provisions include, but are not limited to, requiring companies to “claw back” incentive compensation under certain circumstances, provide shareholders the opportunity to cast a non-binding vote on executive compensation, to consider the independence of compensation advisors and new executive compensation disclosure requirements. The Dodd-Frank Act also requires banking regulators to issue regulations or guidelines to prohibit incentive-based compensation arrangements that encourage inappropriate risk taking by providing excessive compensation or that may lead to material loss at certain financial institutions with $1 billion or more in assets. Such provisions with respect to compensation, in addition to other competitive pressures, may have an adverse effect on the ability of Synovus to attract and retain skilled personnel. Further, in June 2010, the Federal Reserve, the Office of the Comptroller of the Currency, the Office of Thrift Supervision, and the FDIC jointly issued comprehensive final guidance designed to ensure that incentive compensation policies do not undermine the safety and soundness of banking organizations by encouraging employees to take imprudent risks. This regulation significantly restricts the amount, form, and context in which we pay incentive compensation. These restrictions may put us at a competitive disadvantage compared to non-financial institutions in terms of attracting and retaining senior level employees.
Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.
On July 21, 2010, President Obama signed into law the Dodd-Frank Act, which substantially changed, and will continue to change, the legal and regulatory framework under which we operate. The Dodd-Frank Act brought about a significant overhaul of many aspects of the regulation of the financial-services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. Key provisions of the Dodd-Frank Act that have impacted or are likely to impact the operations of Synovus Bank or Synovus include:
Creation of the CFPB with centralized authority, including examination and enforcement authority, for consumer protection in the banking industry.
New limitations on federal preemption.
New prohibitions and restrictions on the ability of a banking entity and nonbank financial company to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund (the “Volcker Rule”).
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary bank be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.

34

Table of Contents

Permanently raising the FDIC's standard maximum deposit insurance amount to $250,000 limit for federal deposit insurance.
Repeal of the prohibition on the payment of interest on demand deposits, effective July 21, 2011, thereby permitting depository institutions to pay interest on business transaction and other accounts.
Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk taking by covered financial institutions and are deemed to be excessive, or that may lead to material losses.
Requirement that sponsors of asset-backed securities retain a percentage of the credit risk of the assets underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating credit worthiness.
Some of these and other major changes could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. Many of these provisions became effective upon enactment of the Dodd-Frank Act, while others were subject to further study, rulemaking, and the discretion of regulatory bodies and have only recently taken effect or will take effect in coming years. In light of these significant changes and the discretion afforded to federal regulators, we cannot fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on Synovus' businesses or its ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations.
Certain other reform proposals under consideration could result in Synovus becoming subject to stricter capital requirements and leverage limits, and could also affect the scope, coverage, or calculation of capital, all of which could require us to reduce business levels or to raise capital, including in ways that may adversely impact our shareholders or creditors. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors” of this Report for further information. We cannot predict whether new legislation will be enacted and, if enacted, the effect that it, or any regulations, would have on our business, financial condition, andor results of operations.
If economic conditions worsen or regulatory capital rules are modified, we may be required to undertake additional strategic initiatives to improve our capital position.
During 2009 through 2013, Synovus executed a number of strategic capital initiatives to bolster our capital position against credit deterioration and to provide additional capital as Synovus pursued its aggressive asset disposition strategy. As of December 31, 2013, Synovus' Tier 1 capital ratio was 10.54%, its Tier 1 Common Equity Ratio was 9.93%, and Synovus and Synovus Bank were considered “well capitalized” under current regulatory standards. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Prompt Corrective Action” of this Report for further information. This regulatory capital framework has recently changed in important respects as a result of the new rules implementing the Dodd-Frank Act and a separate, international regulatory capital initiative known as “Basel III” (collectively, the “Basel III Capital Rules”). Among other things, the Basel III Capital Rules raise the minimum thresholds for required capital and revise certain aspects of the definitions and elements of the capital that can be used to satisfy these required minimum thresholds. The Basel III Capital Rules also introduce a minimum “capital conservation buffer” equal to 2.5% of an organization’s total risk-weighted assets, which exists in addition to the required minimum CET1, Tier 1, and Total Capital ratios identified above. The “capital conservation buffer,” which must consist entirely of CET1, is designed to absorb losses during periods of economic stress. As of December 31, 2013, Synovus’ Tier 1 common equity ratio under Basel III is estimated to be 9.72%, which is in excess of the minimum common equity and additional conservation buffer stipulated by these newly proposed requirements. However, this estimate is based upon management’s interpretation of Basel III and could change based on future regulatory interpretations of Basel III.
While the rules became effective on January 1, 2014 for certain large banking organizations, most U.S. banking organizations, including Synovus and Synovus Bank, have until January 1, 2015 to begin complying with this new framework. Regardless, complying with these new capital requirements will likely affect our operations, and the extent to which we will be affected will be known with more certainty once additional clarity is provided on the underlying details of these new requirements.
In addition, premiumson May 14, 2012, the banking agencies issued guidance on stress testing for insurance coveringbanking organizations with more than $10 billion in total consolidated assets, which outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Regulators have stated that they expect banking organizations subject to the financialguidance to comply with these principles when conducting stress testing in accordance with the Dodd-Frank Act requirements, discussed above. The guidance calls for a banking organization’s stress testing framework to (1) include activities and exercises that are tailored to and sufficiently capture the banking sectors are rising. We may notorganization's exposures, activities and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (3) be able to obtain appropriate types or levels of insuranceforward-looking and flexible; and (4) be clear, actionable, well-supported, and used in the decision-making process.

35

Table of Contents

Under the new “stress testing” requirements, banking organizations with total consolidated assets of more than $10 billion but less than $50 billion are required to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve Board, and publish a summary of the results. Under the rules, stress tests must be conducted using certain scenarios that the Federal Reserve Board will publish by November 15 of each year. These new rules require a banking organization with between $10 and $50 billion in assets to conduct its first stress test using financial statement data as of September 30, 2013, and to report the results by March 31, 2014. In addition, the rules will require such organizations to begin publicly disclosing a summary of certain stress test results in 2015 with respect to the stress test conducted in the fall of 2014. This public disclosure of these stress tests could result in reputational harm if our results are worse than those of our competitors.
Moreover, the federal bank regulators have issued a series of guidance and rulemakings applicable to “large banks.” While many of these do not currently apply to us due to our asset size, these issuances could impact industry capital standards and practices in many potentially unforeseeable ways.
Synovus continues to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engages in regular discussions with its regulators regarding capital at both Synovus and Synovus Bank. As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies that may be required to meet the requirements of Basel III and other regulatory initiatives regarding capital. The need to maintain more capital and greater liquidity than historically has been required could limit our business activities, including lending, and our ability to expand, either organically or through future noracquisitions. It could also result in us taking steps to increase our capital that may be dilutive to shareholders or limit our ability to pay dividends or otherwise return capital to shareholders.
Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we be able to obtain adequate replacement policies with acceptable terms or at historic rates, if at all.are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.
We may be requiredunable to record goodwill impairment charges inaccess historical and alternative sources of liquidity, including the future.
Under GAAP,capital markets, brokered deposits and borrowings from the FHLB, which could adversely affect our overall liquidity. Liquidity represents the extent to which we are requiredhave readily available sources of funding needed to reviewmeet the carrying amountsneeds of our assets, including goodwill,depositors, borrowers and creditors; to determine whether current events or circumstances warrant adjustmentssupport asset growth, and to those amounts. Goodwill is tested for impairmentotherwise sustain our operations and the operations of our subsidiary bank. In managing our consolidated balance sheet, we depend on an annual basisaccess to a variety of sources of funding to provide us with sufficient capital resources and liquidity to meet our commitments and business needs, and to accommodate the transaction and cash management needs of our customers. Sources of funding available to us, and upon which we rely as events occur or circumstances change that would more likely than not reduceregular components of our liquidity and funding management strategy, include borrowings from the fair value of a reporting unit below its carrying amount. At December 31, 2012, the carrying value of goodwill was $24.4 million, consisting of goodwill associated with two financial management services reporting units. These determinations are based in part on our judgments regarding the cash flow potential of the reporting units,FHLB and involve projections that are inherently subject to change based on future events. “Seebrokered deposits. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Goodwill"Liquidity” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” of this Report for further information. We also have historically enjoyed a solid reputation in the capital markets and have been able to raise funds in the form of either short- or long-term borrowings or equity or debt issuances. If, due to market disruptions, perceptions about our credit ratings or other factors, we are unable to access the capital markets in the future, our capital resources and liquidity may be adversely affected.
In general, the amount, type and cost of our funding, including from other financial institutions, the capital markets and deposits, directly impacts our costs in operating our business and growing our assets and can therefore positively or negatively affect our financial results. A number of factors could make funding more difficult, more expensive or unavailable on any terms, including, but not limited to, further reductions in our debt ratings, financial results and losses, changes within our organization, specific events that adversely impact our reputation, disruptions in the capital markets, specific events that adversely impact the financial services industry, counterparty availability, changes affecting our assets, the corporate and regulatory structure, interest rate fluctuations, general economic conditions and the legal, regulatory, accounting and tax environments governing our funding transactions. Also, we compete for funding with other banks and similar companies, many of which are substantially larger, and have more capital and other resources than we do. In addition, as some of these competitors consolidate with other financial institutions, these advantages may increase. Competition from these institutions may increase the cost of funds.
For Synovus Bank, the primary source of liquidity is the growth and retention of deposits. In the current competitive environment, customer confidence is a critical element in growing and retaining deposits. In this regard, Synovus Bank's asset quality could play a larger role in the stability of the deposit base. In the event asset quality declines significantly from its current level or is perceived to be less than that of our competitors, Synovus Bank's ability to grow and retain deposits could be diminished.
In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Company for various needs including potential capital infusions into subsidiaries, the servicing of debt, and the payment of dividends on our Common Stock and Preferred Stock.The primary source of liquidity for Synovus consists of dividends from Synovus Bank which is governed by certain rules and regulations of the GA DBF and FDIC. Synovus received $680.0 million in dividends from Synovus Bank in 2013 but did not receive any dividends from Synovus Bank during 2012 and 2011. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality and overall condition. See “Part I - Item 1A. Risk Factors - We may not be able to generate sufficient cash to service all

36

Table of Contents

of our debt and repay maturing debt obligations.” of this Report. In addition, under a resolution adopted by its Board, Synovus Bank is currently prohibited from paying any cash dividends to the Parent Company without regulatory approval, and other GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. See "Part I - Item 1. Business - Supervision, Regulatory and Other Factors - Dividends" of this Report for further information. Synovus expects that it will receive dividends from Synovus Bank in 2014. If Synovus does not receive dividends from Synovus Bank in 2014, its liquidity could be adversely affected. In addition to dividends from Synovus Bank, we have historically had access to a number of alternative sources of liquidity, including the capital markets, but there is no assurance that we will be able to obtain such liquidity on terms that are favorable to us, or at all. If our access to these traditional and alternative sources of liquidity is diminished or only available on unfavorable terms, then our overall liquidity and financial condition will be adversely affected.
Our status as a non-investment grade issuer could increase the cost of our funding from the capital markets and impact our liquidity.
Our long-term debt is currently rated as below investment grade by Moody's Investors Service, Standard and Poor's Ratings Services and Fitch Ratings. The ratings agencies regularly evaluate us and Synovus Bank, and their ratings of our long-term debt are based on a number of factors, including our financial strength as well as factors not entirely within our control, including conditions affecting the financial services industry generally. We cannot predict whether existing customer relationships or opportunities for future relationships could be further affected by customers who choose to do business with a higher rated institution. See “Part I - Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.” of this Report.
We may not be able to generate sufficient cash to service all of our debt and repay maturing debt obligations.
As of December 31, 2013, Synovus and its consolidated subsidiaries had $2.03 billion of long-term debt outstanding. Our ability to make scheduled payments of principal and interest or to satisfy our obligations in respect of our debt, to refinance our debt or to fund capital expenditures will depend on our future financial and operating performance and our ability to maintain adequate liquidity. Prevailing economic conditions (including interest rates), regulatory constraints, including, among other things, on distributions to us from our subsidiaries and required capital levels with respect to our subsidiary bank and financial subsidiaries, business and other factors, many of which are beyond our control, may also affect our ability to meet these needs. We may not be able to generate sufficient cash flows from operations, or obtain future borrowings in an amount sufficient to enable us to pay our debt, or to fund our other liquidity needs. We may need to refinance all or a portion of our debt on or before maturity, and we may not be able to refinance any of our debt when needed on commercially reasonable terms or at all. If our cash flow and capital resources are insufficient to fund our debt obligations, we may be forced to reduce or delay investments in our business, sell assets, seek to obtain additional equity or debt financing or restructure our debt on terms that may not be favorable to us.
We may be unable to pay dividends on our Common Stock and Preferred Stock.
Holders of our Common Stock and Preferred Stock are only entitled to receive such dividends as our Board may declare out of funds legally available for such payments. Although we have historically paid a quarterly cash dividend to the holders of our Common Stock and Preferred Stock we are not legally required to do so. Further, the Federal Reserve could decide at any time that paying any dividends on our Common Stock or Preferred Stock could be an unsafe or unsound banking practice. Finally, under a resolution adopted by our Board, we are required to, among other things, inform and consult with applicable regulatory agencies in advance of declaring or paying any future dividends, with the understanding that those regulatory agencies could decide at any time that paying any dividends could be an unsafe or unsound banking practice. The reduction or elimination of dividends paid on our Common Stock or Preferred Stock could adversely affect the market price of our Common Stock or Preferred Stock, as applicable. In addition, if we fail to pay dividends on our Series C Preferred Stock for six quarters, whether or not consecutive, the holders of the Series C Preferred Stock shall be entitled to certain rights to elect two directors to our board of directors.
For a discussion of current regulatory limits on our ability to pay dividends, see “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends,” “Part I - Item 1A - Risk Factors - We may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock and Preferred Stock.” and “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Dividends” in this Report for further information.
We may not be able to realize our deferred tax assets in the future and they may be subject to additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios.
As of December 31, 2013, Synovus had $744.6 million in net deferred tax assets, of which $618.5 million was disallowed when calculating regulatory capital. Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. In 2012, management concluded that substantially all

37

Table of Contents

of its deferred tax assets would be realized based upon future taxable income resulting in significant reduction in the valuation allowance. Synovus had a valuation allowance of $14.6 million at December 31, 2013, which is related to specific state income tax credits that have various expiration dates through the tax year 2018 and are expected to expire before they can be utilized.
The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. If actual results differ significantly from the current estimates of future taxable income, even if caused by adverse macro-economic conditions, the valuation allowance may need to be increased for some or all of Synovus' deferred tax asset. Such an increase to the deferred tax asset valuation allowance could have a material adverse effect on our financial condition and results of operations. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Income Tax Expense” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 824 - Goodwill”Income Taxes" in this Report for further information. A significant negative change in the expected future cash flows, estimated fair value
Issuances or anysales of theCommon Stock or other assumptions used in evaluating goodwill may necessitate us taking charges in the future related to the impairment of our goodwill.
Our customers may pursue alternatives to bank deposits, which could affect our income and force us to rely on relatively more expensive sources of funding.
We may experience an outflow of deposits because customers seek investments with higher yields, including by banking with on-line banks that offer higher rates than traditional banks, prefer to do business with our competitors, or decide not to use banks to complete their financial transactions. Technology and other changes now allow parties to complete financial transactions without banks. This outflow of depositsequity securities could result in an “ownership change” as defined for U.S. federal income tax purposes. In the loss of fee income, as well as the loss of client deposits and the income generated from those deposits. Furthermore, it could force usevent an “ownership change” were to rely more heavily on borrowings and other sources of fundingoccur, our ability to fund our business and meet withdrawal demands, thereby adversely affecting our net interest margin. We may also be forced, to rely more heavily on equity to fund our business, resulting in dilutionfully utilize a significant portion of our existing shareholders.
Changes inU.S. federal and state tax net operating losses and certain built-in losses that have not been recognized for tax purposes could be impaired as a result of the soundnessoperation of other financial institutions could adversely affect us.Section 382 of the Code.
Our ability to engageuse certain realized NOLs and unrealized built-in losses to offset future taxable income may be significantly limited if we experience an “ownership change” as defined by Section 382 of the Code. An ownership change under Section 382 generally occurs when a change in routine funding transactions could be adversely affectedthe aggregate percentage ownership of the stock of the corporation held by “five percent shareholders” increases by more than fifty percentage points over a rolling three year period. A corporation experiencing an ownership change generally is subject to an annual limitation on its utilization of pre-change losses and certain post-change recognized built-in losses equal to the value of the stock of the corporation immediately before the “ownership change,” multiplied by the actionslong-term tax-exempt rate (subject to certain adjustments). The annual limitation is increased each year to the extent that there is an unused limitation in a prior year. Since U.S. federal net operating losses generally may be carried forward for up to 20 years, the annual limitation also effectively provides a cap on the cumulative amount of pre-change losses and commercial soundnesscertain post-change recognized built-in losses that may be utilized. Pre-change losses and certain post-change recognized built in losses in excess of the cap are effectively unable to be used to reduce future taxable income. In some circumstances, issuances or sales of our stock (including any Common Stock or other financial institutions. We have exposureequity issuances or debt-for-equity exchanges and certain transactions involving our stock that are outside of our control) could result in an “ownership change” under Section 382.
In April 2010, we adopted a Rights Plan, which was approved by our shareholders in April 2011 at our 2011 annual meeting. In April 2013, our Board extended the Rights Plan to many different industries and counterparties, and we routinely execute transactions with a varietyApril 26, 2016. The Rights Plan provides an economic disincentive for any one person or group acting in concert to become an owner, for relevant tax purposes, of counterparties in the financial services industry. As a result, defaults by, or even rumors or concerns about, one5% or more financial institutions with which we do business,of our stock and is intended to protect our NOLs from the potential negative consequence of an ownership change as defined under Section 382 of the Internal Revenue Code.
While adoption of the Rights Plan should reduce the likelihood that future transactions in our stock will result in an ownership change, there can be no assurance that the Rights Plan will be effective to deter a stockholder from increasing its ownership interests beyond the limits set by the Rights Plan or the financial services industry, generally have led to market-wide liquidity problems in the past and could do sothat an ownership change will not occur in the future, and could leadespecially if the Rights Plan is not extended or a new Rights Plan is not adopted when the current Rights Plan terminates. Furthermore, our ability to losses or defaults by us or by other institutions. Manyenter into future transactions, including those requiring the issuance of these transactions expose us to credit risk in the event of default of our counterparty or client. In addition, our credit riskadditional ownership interests, may be exacerbated when the collateral we hold cannot be sold at prices that are sufficient for usimpaired if such transactions result in an unanticipated “ownership change” under Section 382. If an “ownership change” under Section 382 were to recover the full amount of our exposure. Any such losses could materially and adversely affect our financial condition and results of operations.

40

Table of Contents

Our stock price has been and is likely to be volatile, andoccur, the value of your investment may decline.our net operating losses and a portion of the net unrealized built-in losses will be impaired.
The trading price of our Common Stock has been and is likely to be highly volatile and subject to wide fluctuations in price. The stock market in general, and the market for commercial banks and other financial services companies in particular, has experienced significant price and volume fluctuations that sometimes have been unrelated or disproportionate to the operating performance of those companies. These broad market and industry factors may seriously harm the market price of our Common Stock, regardless of our operating performance, and the value of your investment may decline.
We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition.
Synovus Mortgage sells substantiallythe majority of all of the mortgage loans that it originates. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for any economic losses associated with the loan. In addition, the Dodd-Frank Act contains provisions designed to address perceived deficiencies in the residential mortgage loan origination and underwriting process, in part by creating new documentation requirements and underwriting criteria and increasing the potential liability of Synovus and Synovus Mortgage to their customers if Synovus and Synovus Mortgage fail to take steps to ensure and document that each borrower has the capacity and the ability to repay their loans.
To date, repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 20122013, Synovus Mortgage originated and sold approximately $7.11$7.9 billion of first lien GSE eligible mortgage loans and approximately $3.10$3.4 billion

38

Table of Contents

of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, was $1.7 million, $6.7 million $4.1 million, and $1.3$4.1 million, for the years ended December 31, 20122013, 20112012, and 20102011, respectively. The total accrued liability related to mortgage repurchase claims was $5.2$4.1 million and $3.3$5.2 million at December 31, 20122013 and 20112012, respectively. We cannot assure you that in the current environment, Synovus Mortgage will not be required to repurchase substantially greater amounts of such mortgage loans, or make related indemnity payments to the purchasers of our mortgage loans. If the level of repurchases or indemnity demands becomes significant or Synovus Mortgage is alleged to be in non-compliance with the regulations under the Dodd-Frank Act, our results of operations may be adversely affected.
The Consumer Financial Protection Bureau, or CFPB, recently issued “ability-to-repay” and “qualified mortgage” rules that may have a negative impact on our loan origination process and foreclosure proceedings, which could adversely affect our business, operating results and financial condition.
ThePursuant to its new authority, in January 2013, the CFPB recentlyadopted a rule that implements the ability-to-repay and qualified mortgage provisions of the Dodd-Frank Act (the “ATR/QM rule”). In May, July and October 2013 the CFPB issued rules that areamending certain provisions of the ATR/QM rule. The final ATR/QM rule, which took effect on January 10, 2014, will likely to impact our residential mortgage lending practices, and the residential mortgage market generally including rules that implement the “ability-to-repay” requirement and provide protection from liability for “qualified mortgages,” as required by the Dodd-Frank Act. generally.
The ability-to-repayATR/QM rule which will take effect on January 10, 2014, requires lenders to consider, among other things, income, employment status, assets, payment amounts, and credit history before approving a mortgage, and provides a compliance “safe harbor” for lenders that issue certain “qualified mortgages.” The rules defineATR/QM rule defines a “qualified mortgage” to have certain specified characteristics, and generally prohibit loans with negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years from being qualified mortgages. The rule also establishes general underwriting criteria for qualified mortgages, including that monthly payments be calculated based on the highest payment that will apply in the first five years of the loan and that the borrower have a total debt-to-income ratio that is less than or equal to 43 percent. While “qualified mortgages” will generally be afforded safe harbor status, a rebuttable presumption of compliance with the ability-to-repay requirements will attach to mortgages“qualified mortgages” that also meet the definition of aare “higher priced mortgage”mortgages” (which are generally subprime loans). As the definition of “qualified mortgage” provides either a safe harbor or a rebuttable presumption of compliance with the ability-to-repay requirements, the definition is expected to establish the parameters for the majority of consumer mortgage lending in the U.S.
AlthoughReflecting the CFPB's focus on the residential mortgage lending market, the CFPB has also issued rules to implement requirements of the Dodd-Frank Act pertaining to mortgage loan origination (including with respect to loan originator compensation and loan originator qualifications) and has proposed, but not finalized, integrated mortgage disclosure rules that will replace and combine certain existing requirements under the Truth in Lending Act and the Real Estate Settlement Procedures Act. The CFPB has indicated that it expects to issue additional mortgage-related rules in the future.
The new “qualified mortgage” rules may provide better definition and more certainty regarding regulatory requirements, the rules may also increase our compliance burden and reduce our lending flexibility and discretion, which could negatively impact our ability to originate new loans and the cost of originating new loans. Any loans that we make outside of the “qualified mortgage” criteria could expose us to an increased risk of liability and reduce or delay our ability to foreclose on the underlying property. Additionally, qualified “higher priced mortgages” only provide a rebuttable presumption of compliance and thus may be more susceptible to challenges from borrowers. It is difficult to predict how the CFPB's “qualified mortgage” rules will impact us when they take effect, but any decreases in loan origination volume or increases in compliance and foreclosure costs could negatively affect our business, operating results and financial condition.

The costs and effects of litigation, investigations or similar matters involving us or other financial institutions or counterparties, or adverse facts and developments related thereto, could materially affect our business, operating results and financial condition.
We may be involved from time to time in a variety of litigation, investigations, inquiries or similar matters arising out of our business, including those described in “Part I - Item 3. Legal Proceedings” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report. Synovus cannot predict the outcome of these or any other legal matters. We establish reserves for legal claims when payments associated with the claims become probable and the costs can be reasonably estimated. We may still incur legal costs for a matter even if we have not established a reserve. In addition, the actual cost of resolving a legal claim may be substantially higher than any amounts reserved for that matter. For those legal matters where the amounts associated with the claims are not probable and the costs cannot be reasonably estimated, Synovus estimates a range of reasonably possible losses. As of December 31, 2013, Synovus' management currently estimates the aggregate range of reasonably possible losses resulting from our outstanding litigation, including, without imitation, the matters described in this Report is from zero to $25.0 million. This estimated aggregate range is based upon information currently available to Synovus, and the actual losses could prove to be higher (or lower). As there are further developments in these legal matters, Synovus will reassess these matters and the estimated range of reasonably possible losses may change as a result of this assessment. In addition, in the future, we may need to record additional litigation reserves with respect to these matters. Further, regardless of how these matters proceed, it could divert our management's attention and other resources away from our business.
Our insurance may not cover all claims that may be asserted against it and indemnification rights to which we are entitled may not be honored, and any claims asserted against us, regardless of merit or eventual outcome, may harm our reputation. Should the ultimate judgments or settlements in any litigation or investigation significantly exceed our insurance coverage, they could have a material adverse effect on our business, financial condition and results of operations. In addition, premiums for insurance

4139

Table of Contents

covering the financial and banking sectors are rising. We may not be able to obtain appropriate types or levels of insurance in the future, nor may we be able to obtain adequate replacement policies with acceptable terms or at historic rates, if at all.
Our stock price is subject to fluctuations, and the value of your investment may decline.
The trading price of our Common Stock is subject to wide fluctuations. The stock market in general, and the market for the stocks of commercial banks and other financial services companies in particular, has experienced significant price and volume fluctuations that sometimes have been unrelated or disproportionate to the operating performance of those companies. These broad market and industry factors may seriously harm the market price of our Common Stock, regardless of our operating performance, and the value of your investment may decline.
ITEM 1B. UNRESOLVED STAFF COMMENTS
NONE.

ITEM 2. PROPERTIES
We and our subsidiaries own or lease all of the real property and/or buildings in which we operate business. All of such buildings are in a good state of repair and are appropriately designed for and are suitable for the purposes for which they are used.
WeAs of December 31, 2013, we and our subsidiaries own 278owned 270 facilities encompassing approximately 2,460,4442,425,172 square feet and leaseleased from third parties 7970 facilities encompassing approximately 810,174782,938 square feet. The owned and leased facilities are primarily comprised of office space from which we conduct our business. The following table provides additional information with respect to our leased facilities:
Table 6 - Properties      
Square FootageNumber of Locations Average Square FootageNumber of Locations Average Square Footage
Under 3,00018
 1,771
14
 1,604
3,000 – 9,99938
 5,007
39
 4,918
10,000 – 18,9997
 13,251
4
 14,091
19,000 – 30,00010
 24,365
6
 24,713
Over 30,0006
 41,937
7
 52,005
      
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 20 - Commitments and Contingencies"Contingencies' of this Report for further information.

ITEM 3. LEGAL PROCEEDINGS
Synovus and its subsidiaries are subject to various legal proceedings and claims that arise in the ordinary course of its business. Additionally, in the ordinary course of business, Synovus and its subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. In the wake of the ongoingrecent financial credit crisis, that began in 2007, Synovus, like many other financial institutions, has become the target of numerous legal actions and other proceedings asserting claims for damages and related relief for losses resulting from thisthe recent financial crisis. These actions include claims and counterclaims asserted by individual borrowers related to their loans and allegations of violations of state and federal laws and regulations relating to banking practices, including several purported putative class action matters. In addition to actual damages if Synovus does not prevail in any asserted legal action, credit-related litigation could result in additional write-downs or charge-offs of assets, which wouldcould adversely affect Synovus' results of operations during the period in which the write-down or charge-off occurred.

Based on our current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus' consolidated financial condition, operating results or cash flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations and financial condition for any particular period. For additional information, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report, which Note is incorporated in this Item 3 by this reference.

ITEM 4. MINE SAFETY DISCLOSURES

NOT APPLICABLE.

4240

Table of Contents

Part II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER REPURCHASES OF EQUITY SECURITIES
Shares of our Common Stock are traded on the NYSE under the symbol “SNV.” On February 28, 2013,27, 2014, the closing price per share of our Common Stock as quoted, at the end of regular trading, on the NYSE was $2.54.$3.47.
Market and Stock Price Information
TableThe table below sets forth the high and low sales prices of our Common Stock during the years ended December 31, 20122013 and December 31, 20112012 as reported on the NYSE.
Table 7 – Stock Price Information

 High   Low  High   Low  
2013   
Quarter ended December 31, 2013$3.61
 3.17
Quarter ended September 30, 20133.52
 2.90
Quarter ended June 30, 20132.92
 2.46
Quarter ended March 31, 2013$2.90
 2.41
   
2012       
Quarter ended December 31, 2012 $2.60
 2.07
$2.60
 2.07
Quarter ended September 30, 2012 2.51
 1.81
2.51
 1.81
Quarter ended June 30, 2012 2.17
 1.67
2.17
 1.67
Quarter ended March 31, 2012 2.22
 1.43
$2.22
 1.43
2011    
Quarter ended December 31, 2011 $1.68
 0.94
Quarter ended September 30, 2011 2.20
 1.07
Quarter ended June 30, 2011 2.77
 1.99
Quarter ended March 31, 2011 2.99
 2.37
   
As of February 14, 201313, 2014, there were 787,353,704972,411,548 shares of Synovus Common Stock issued and outstanding and 20,25219,161 shareholders of record of Synovus Common Stock, some of which are holders in nominee name for the benefit of a number of different shareholders.
Dividends
TableThe table below sets forth information regarding dividends declared on our Common Stock during the years ended December 31, 20122013 and 20112012.
Table 8 – Dividends

  Date Paid  
Per
Share
Amount
Date Paid Per Share Amount
2013  
Quarter ended December 31, 2013January 2, 2014 $0.01
Quarter ended September 30, 2013October 1, 2013 0.01
Quarter ended June 30, 2013July 1, 2013 0.01
Quarter ended March 31, 2013April 1, 2013 $0.01
  
2012        
Quarter ended December 31, 2012  January 2, 2013  $0.0100
January 2, 2013 $0.01
Quarter ended September 30, 2012  October 1, 2012  0.0100
October 1, 2012 0.01
Quarter ended June 30, 2012  July 2, 2012  0.0100
July 2, 2012 0.01
Quarter ended March 31, 2012  April 2, 2012  0.0100
April 2, 2012 $0.01
    
2011      
Quarter ended December 31, 2011  January 3, 2012  $0.0100
Quarter ended September 30, 2011  October 3, 2011  0.0100
Quarter ended June 30, 2011  July 1, 2011  0.0100
Quarter ended March 31, 2011  April 1, 2011  0.0100
In addition to dividends paid on Synovus’ Common Stock, Synovus paid dividends of $33.7 million and $48.4 million to the U.S. Treasury on its Series A Preferred Stock during each of 20122013 and 20112012. See “Part I – Item 1. Business – TARP Regulations – Capital Purchase Program”, respectively. On July 26, 2013, Synovus redeemed all 967,870 shares of this Report for further information.its Series A Preferred Stock. During 2013, Synovus also paid dividends of $2.7 million on its Series C Preferred Stock, which was issued in July 2013.

4341

Table of Contents

Synovus has historically paid a quarterly cash dividend to the holders of its Common Stock. Management closely monitors trends and developments in credit quality, liquidity (including dividends from subsidiaries, which are expected to be significantly lower than those received in previous years)subsidiaries), financial markets and other economic trends, as well as regulatory requirements regarding the payment of dividends, all of which impact Synovus' capital position, and will continue to periodically review dividend levels to determine if they are appropriate in light of these factors and the restrictions on payment of dividends described below.
Under the laws of the State of Georgia, we, as a business corporation, may declare and pay dividends in cash or property unless the payment or declaration would be contrary to restrictions contained in our Articles of Incorporation, or unless, after payment of the dividend, we would not be able to pay our debts when they become due in the usual course of our business, or our total assets would be less than the sum of our total liabilities. In addition, we are also subject to federal regulatory capital requirements that effectively limit the amount of cash dividends, if any, that we may pay.
Synovus' ability to pay dividends is partially dependent upon dividends and distributions that it receives from Synovus Bank and its non-banking subsidiaries, which are restricted by various regulations administered by federal and state bank regulatory authorities. Synovus received $680.0 million in dividends from Synovus Bank in 2013 but did not receive any dividends from Synovus Bank during 2012 and 2011 and received significantly less in dividends from subsidiaries during 2010 than in previous years.2011. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall financial condition. See "Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends" of this Report for further information.
As a result of the MOUboard resolutions described in “Part I - Item 1A1. Business - Risk Factors - We presently are subject to,Supervision, Regulation, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common StockOther Factors" of this Report, we are required to inform the Federal Reserve Boardand consult with applicable regulatory agencies in advance of declaring or paying any future dividends on our capital stock, including our Common Stock and Series C Preferred Stock, with the Federal Reserve Boardunderstanding that those regulatory agencies could decide at any time that paying any Common Stock dividends could be an unsafe or unsound banking practice. In the current financial and economic environment, the Federal Reserve Board has indicated that bank holding companies should carefully review their dividend policy and has in some cases discouraged payment unless both asset quality and capital are very strong. In addition, pursuant to the terms of the Synovus Bank MOU,board resolution, Synovus Bank cannot pay any cash dividends without the approval of the FDIC and the Georgia Commissioner. Additionally, Synovus is subject to contractual restrictions that limit its ability to pay dividends if there is an event of default under such contract. Synovus in the future may become subject to additional supervisory actions and/or enhanced regulation that could have a material negative effect on business, operating flexibility, financial condition, and the value of our Common Stock and Preferred Stock.
See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends,” and “Part" "Part I - Item 1A. Risk Factorsfactors - We presently are subject to, and in the future may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock,” and We may be unable to pay dividends on our Common Stock” of this Report. Additionally, Synovus is subject to contractual restrictions that limit its ability to pay dividends if there is an event of default under such contract. In addition, Synovus must seek the Federal Reserve's permission to increase the quarterly dividend on its Common Stock above $0.01 per share. Synovus is presently subject to, and in the future may become subject to, additional supervisory actions and/or enhanced regulation that could have a material negative effect on business, operating flexibility, financial condition, and the value of Synovus CommonPreferred Stock.
See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends," "Part I - Item 1A. Risk factors - We presently are subject to, and in the future may become subject to, supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our Common Stock” and “Part I - Item 1A. Risk Factors - We may be unable to pay dividends on our Common Stock and Preferred Stock.” of this Report for additional information regarding dividends on Synovus stock.

4442


Stock Performance Graph
The following graph compares the yearly percentage change in cumulative shareholder return on Synovus stock with the cumulative total return of the Standard & Poor's 500 Index and the KBW Regional Bank Index for the last five fiscal years (assuming a $100 investment on December 31, 20072008 and reinvestment of all dividends).

Table 9 - Stock Performance
2007 2008 2009 2010 2011 20122008 2009 2010 2011 2012 2013
Synovus$100
 83.19
 20.95
 27.39
 15.04
 26.56
$100
 25.18
 32.92
 18.08
 31.93
 47.44
Standard & Poor's 500 Index100
 63.45
 79.90
 91.74
 93.67
 108.55
100
 125.92
 144.58
 147.6
 171.04
 225.85
KBW Regional Bank Index$100
 81.69
 63.45
 76.26
 72.28
 81.93
$100
 77.69
 93.37
 88.49
 100.17
 146.56
                      
Issuer Purchases of Equity Securities
Synovus did not repurchase any shares of Synovus Common Stock during 20112012 or 20122013.

4543


ITEM 6. SELECTED FINANCIAL DATA

Table 10 - Selected Financial Data Years Ended December 31,Years Ended December 31,
(in thousands, except per share data) 2012 2011 2010 2009 20082013 2012 2011 2010 2009
Income Statement                   
Total revenues(1)
 $1,128,941
 1,188,021
 1,292.951
 1,406,913
 1,495,089
$1,060,818
 1,128,941
 1,188,021
 1,292,951
 1,406,913
Net interest income 854,117
 924,154
 986,333
 1,010,310
 1,077,893
810,192
 854,117
 924,154
 986,333
 1,010,310
Provision for loan losses 320,369
 418,795
 1,131,274
 1,805,599
 699,883
69,598
 320,369
 418,795
 1,131,274
 1,805,599
Non-interest income 313,966
 338,874
 305,347
 410,670
 417,241
253,571
 313,966
 338,874
 305,347
 410,670
Non-interest income excluding investment securities (gains) losses, net(7)
 274,824
 263,867
 306,618
 396,603
 417,196
Non-interest income excluding investment securities (gains)losses, net250,627
 274,824
 263,827
 306,618
 396,603
Non-interest expense 816,237
 903,765
 1,009,576
 1,221,289
 1,456,057
741,537
 816,237
 903,765
 1,009,576
 1,221,289
Income (loss) from continuing operations, net of
income taxes
 830,209
 (60,844)
 (834,019)
 (1,433,931)
 (580,376)
159,383
 830,209
 (60,844)
 (834,019)
 (1,433,931)
Income from discontinued operations, net of income
taxes(2)
 
 
 43,162
 4,590
 5,650

 
 
 43,162
 4,590
Net income (loss) 830,209
 (60,844)
 (790,857)
 (1,429,341)
 (574,726)
159,383
 830,209
 (60,844)
 (790,857)
 (1,429,341)
Net income (loss) attributable to non-controlling
interest
 
 (220)
 (179)
 2,364
 7,712

 
 (220)
 (179)
 2,364
Net income (loss) available to controlling interest 830,209
 (60,624)
 (790,678)
 (1,431,705)
 (582,438)
159,383
 830,209
 (60,624)
 (790,678)
 (1,431,705)
Dividends and accretion of discount on Series A Preferred
Stock
 58,703
 58,088
 57,510
 56,966
 2,057
Dividends and accretion of discount on preferred stock40,830
 58,703
 58,088
 57,510
 56,966
Net income (loss) available to common shareholders 771,506
 (118,712)
 (848,188)
 (1,488,671)
 (584,495)
118,553
 771,506
 (118,712)
 (848,188)
 (1,488,671)
                   
Per share data                   
Basic net income (loss) per common share:                   
Net income (loss) from continuing operations available to common shareholders 0.98
 (0.15)
 (1.30)
 (4.00)
 (1.79)
0.13
 0.98
 (0.15)
 (1.30)
 (4.00)
Net income (loss) available to common shareholders 0.98
 (0.15)
 (1.24)
 (3.99)
 (1.77)
0.13
 0.98
 (0.15)
 (1.24)
 (3.99)
Diluted net income (loss) per common share:                   
Net income (loss) from continuing operations available to common shareholders 0.85
 (0.15)
 (1.30)
 (4.00)
 (1.79)
0.13
 0.85
 (0.15)
 (1.30)
 (4.00)
Net income (loss) available to common shareholders 0.85
 (0.15)
 (1.24)
 (3.99)
 (1.77)
0.13
 0.85
 (0.15)
 (1.24)
 (3.99)
Cash dividends declared on Common Stock 0.04
 0.04
 0.04
 0.04
 0.46
0.04
 0.04
 0.04
 0.04
 0.04
Book value per common share(3)
 2.99
 2.06
 2.29
 3.93
 8.68
Tangible book value per common share(7)
 2.95
 2.02
 2.25
 3.84
 8.50
                   
Balance Sheet                   
Investment securities available for sale 2,981,112
 3,690,125
 3,440,268
 3,188,735
 3,770,022
3,199,358
 2,981,112
 3,690,125
 3,440,268
 3,188,735
Loans, net of deferred fees and costs 19,541,690
 20,079,813
 21,585,763
 25,383,068
 27,920,177
20,057,798
 19,541,690
 20,079,813
 21,585,763
 25,383,068
Deposits 21,057,044
 22,411,752
 24,500,304
 27,433,533
 28,617,179
20,876,790
 21,057,044
 22,411,752
 24,500,304
 27,433,533
Long-term debt 1,726,455
 1,364,727
 1,808,161
 1,751,592
 2,107,173
2,033,141
 1,726,455
 1,364,727
 1,808,161
 1,751,592
Total shareholders’ equity 3,569,431
 2,827,452
 2,997,918
 2,851,041
 3,787,158
2,948,985
 3,569,431
 2,827,452
 2,997,918
 2,851,041
Average total shareholders’ equity 2,859,127
 2,907,339
 3,134,335
 3,285,014
 3,435,574
3,295,497
 2,859,127 2,907,339
 3,134,335
 3,285,014
Average total assets 26,369,321
 28,512,193
 31,966,180
 34,423,617
 34,052,014
$26,329,244
 $26,369,321
 $28,512,193
 31,966,180
 34,423,617
                   
Performance ratios and other data                   
Return on average assets 3.15% (0.21)
 (2.47)
 (4.16)
 (1.71)
0.61% 3.15
 (0.21)
 (2.47)
 (4.16)
Return on average equity 29.04
 (2.09)
 (25.23)
 (43.58)
 (16.95)
4.84
 29.04
 (2.09)
 (25.23)
 (43.58)
Net interest margin 3.50
 3.51
 3.36
 3.19
 3.47
3.40
 3.50
 3.51
 3.36
 3.19
Dividend payout ratio(4)
 4.71
 nm
 nm
 nm
 nm
Dividend payout ratio(3)
30.77
 4.71
 nm
 nm
 nm
Average shareholders’ equity to average assets 10.84
 10.20
 9.81
 9.54
 10.09
12.52
 10.84
 10.20
 9.81
 9.54
Tangible common equity to risk-weighted assets ratio(5)
 12.07
 8.60
 8.90
 7.03
 8.74
Tangible common equity to tangible assets ratio(6)
 9.66
 6.81
 6.73
 5.74
 7.86
Tangible common equity to tangible assets ratio(4)
10.68
 9.66
 6.81
 6.73
 5.74
Earnings to fixed charges ratio 1.20x
 0.74x (1.48)x
 (2.17)x
 0.16x
2.19x 0.87x 0.59x nm
 nm
Average common shares outstanding, basic 786,466
 785,272
 685,186
 372,943
 329,319
892,462
 786,466
 785,272
 685,186
 372,943
Average common shares outstanding, diluted 910,102
 785,272
 685,186
 372,943
 329,319
939,580
 910,102
 785,272
 685,186
 372,943
                   
(1) 
Consists of net interest income and non-interest income excluding investment securities (gains) losses, net.

46


(2) 
Discontinued operations for the years ended December 31, 2010 2009, and 20082009 include the revenues and expenses of Synovus’ merchant services business, the sale of which was completed on March 31, 2010. Additionally, discontinued operations for the year ended December 31, 2010 include a $42.4 million gain, after tax, on the sale of the merchant services business.
(3) 
Total shareholders’ equity less Series A Preferred Stock and prepaid common stock purchase contracts divided by common shares outstanding.
(4)
Determined by dividing cash dividends declared per common share by diluted net income per share.
(5)
The tangible common equity to risk-weighted assets ratio is a non-GAAP measure which is calculated as follows: (total shareholders’ equity minus preferred stock minus goodwill minus other intangible assets) divided by total risk-adjusted assets. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
(6)(4) 
The tangible common equity to tangible assets ratio is a non-GAAP measure which is calculated as follows: (total shareholders’ equity minus preferred stock minus goodwill minus other intangible assets) divided by (total assets minus goodwill minus other intangible assets). See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
(7)
See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.


44


ITEM 7.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Executive Summary
The following financial review provides a discussion of Synovus' financial condition, changes in financial condition, and results of operations as well as a summary of Synovus' critical accounting policies. This section should be read in conjunction with the audited consolidated financial statements and accompanying notes.notes included in Part II Item 8 - Financial Statements and Supplementary Data of this Report.
Economic Overview
Several keyThe consensus opinion, heading into the final quarter of 2013, was for the Federal Reserve to defer the tapering of its Quantitative Easing program until 2014 (after September’s announcement that no action would be taken, due in part to an imminent government shutdown and increased global risk). However, in December 2013 the Federal Reserve decided to implement a taper of $10 billion, an amount that would evenly reduce both Treasury securities and agency mortgage-backed securities purchases. This action was interpreted by the market as positive evidence of the Federal Reserve’s belief that domestic economic indicators were notedrecovery is on solid footing and indicates a healthier economic outlook than that offered at the beginning of 2013.
The unemployment rate declined to have improved6.7% at the close of 2013, compared to 2012's closing unemployment level of 7.8%; organic job growth and demographic shifts that fostered labor force declines combined to push the rate downward. Within the Synovus footprint (Georgia, Alabama, South Carolina, Tennessee and Florida), most Metropolitan Statistical Areas (MSAs) showed declining unemployment, some mainly due to organic job growth (e.g., Tampa-St. Petersburg-Clearwater, Florida MSA), and others due to labor force reductions (e.g., Birmingham-Hoover, Alabama MSA). Within the Synovus MSA footprint, the lowest unemployment rate for 2013 was 4.5% in the Crestview-Fort Walton Beach-Destin, Florida MSA, while the highest MSA unemployment rate was 9.5% in the Dalton, Georgia MSA (though this market exhibited a more than 300 bps improvement during the fourth quarter of 2013). Tennessee is the only Synovus footprint state that concluded the 2013 year with an unemployment rate higher than a year ago, with 8.1% at year-end 2013 compared to 7.7% at year-end 2012. Propelled by growth in large MSAs such as Tampa-St. Petersburg-Clearwater, Florida MSA, Pensacola-Ferry Pass-Brent, Florida MSA and Orlando-Kissimmee-Sanford, Florida MSA, the state of Florida led the Synovus footprint with a 220 bps improvement in the unemployment rate, ending 2013 at 6.4%.
The Conference Board Consumer Confidence Index ended the year at 77.5, down from an 81.8 peak in August. Consumer spending remained relatively healthy throughout the United Statesyear; a shortened holiday retail season and poor weather negatively impacted brick and mortar sales yet boosted on-line purchases by year-end, causing some ambivalence in the interpretation of retail sales results. Automobile sales reached an annualized level of 16.4 million units in November, out-pacing estimates for the year. The National Federation of Independent Businesses Small Business Optimism Index rose from a year-end 2012 level of 88.9 to a 2013 year-end level of 92.5; the index peaked in May at 94.4.
Fixed, thirty year mortgage rates increased from 3.35% at year-end 2012, to 4.46% at year-end 2013, driven mainly by the commencement of Quantitative Easing tapering and further improvement is expectedsolid economic growth. After an initial first and second quarter 2013 surge, the pace of permitting in 2013, including unemployment, housing prices, consumer confidence, and consumer spending. Synovus expectsresidential construction (including multi-family) slowed over the second half of the year, as evidenced by reductions in permit volume in many MSAs within the Synovus footprint. During 2013, median home sale prices generally increased year-over-year, where Atlanta-Sandy Springs-Roswell, Georgia MSA, for example, led the Synovus MSAs with a 42% year-over-year increase, an improvement that is generally attributed to positively outpacea declining number of foreclosure and distressed asset sales, as well as to improving market conditions. Nationally, median home prices rose 9.4% year-over-year during 2013.
Commercial real estate continued its recovery through 2013, as asset values pushed higher, particularly in the first halfmulti-family and industrial/warehouse sectors where capitalization rates are at or near historical lows and rents have generally exceeded pre-recession levels. The hospitality segment recovered through 2013, specifically in Atlanta, where gains were realized in occupancies, revenues, and bookings. Premium pricing for major metro market properties pushed investors seeking adequate yields towards secondary markets and major inland transportation hubs. There is currently some general concern in the office sector, specifically the medical subsector, where the impact of 2013 for some or all of these metrics.
The unemployment ratethe Affordable Care Act is projected to improve at a slow pace. Businesses are likely to invest and hire more when the resolution to the fiscal cliffunclear. There is risk that expense control by hospitals and the lengthconsolidation of the sequester is determined. The perceptionsindependent physician practices could result in an oversupply of an extendedvacant medical office space.
The United States recession are more diminished thaneconomy experienced improved GDP growth in prior years; therefore, both national and international interest2013. The fourth quarter of 2013 reportedly saw 3.2% GDP growth, while the third quarter of 2013 posted 4.1% GDP growth, the most notable economic expansion since the fourth quarter of 2011. U.S. GDP growth was 2.2% in investment in the southeastern United States is expected to increase during 2013, leading to potential demand for workers. National unemployment rates have decreased over the past three years. The national unemployment rate at December 31, 2010 was 9.3%, 8.5% at December 31, 2011 and 7.8% at December 31, 2012. Within the Synovus five state footprint, unemployment rates are higher than the national average. As of December 31, 2012, the unemployment rate was 8.6%, 8.0% and 8.4% in Georgia, Florida and South Carolina, respectively.
One of the largest industries in Georgia, real estate, creates additional sensitivities to Synovus during movements in housing prices. The housing prices in Synovus' markets are now considered to be more comparable with those throughout the country. Additionally, there has been a recent marked increase in the request for building permits, privately-owned housing starts, and privately-owned housing completions. Nevertheless, several markets within Synovus' footprint continue to suffer from previous overbuilding and speculative building. These markets continue to be a focus of Synovus and we continue to work to reduce our exposure in those markets. Occupancy rates in income-producing properties continue to be lower than desired, and Synovus expects those vacancy rates to decline at a slow pace.
Consumer reaction to the expiration of the payroll tax cuts and fiscal cliff uncertainties was less negative than expected, as indicated by various consumer confidence indexes from early 2013. Consumers showed more confidence and optimism about the current business and labor markets, the conditions of the capital markets, and the short-term outlook for the economy. These sentiments are tempered by lower spending by consumers, even as the Federal Reserve maintains record low interest rates. Many banks have seen core deposits rise and lending demand decrease while uncertainty still exists within the United States economy. The number of bank failures continued to decrease during 2012, with 51 bank failures in 2012 compared to 92 in 2011. The number of failed banks in Synovus' five state footprint declined from 41 in 2011 to 24 in 2012.

2012.

4745


Although uncertainties continue to exist in global markets in 2013, some signs of improvement were observed. Latin American economies became stronger during 2013, particularly in Mexico and Brazil which set the pace in South America despite deteriorating circumstances in Argentina and Venezuela. The economy in Great Britain showed strong recovery in 2013 and should continue to recover, and Germany is expected to continue to set the standard for economic health in Europe. On the other hand, China exhibited GDP growth in excess of 7% in 2013; this is viewed negatively as it marks the worst growth rate in 14 years, due primarily to lower consumption of its exports. Tensions in the Middle East related to Egypt and Syria were a constant source of concern in 2013; improvement is expected, though chronic instability ensures some impact on the global economy in 2014. Domestically, lower energy prices, a new budget deal that tempers austerity measures, and increased consumption should power America's growth. At this time, Synovus does not have direct exposure to global markets, but it will continue to monitor the impact of international developments on domestic economic activity and will determine the most appropriate strategies to pursue.
Overview of 20122013 Financial Results
On January 22, 2013, Synovus reported results of operations for the three and twelve months ended December 31, 2012. Synovus reported netNet income available to common shareholders of $775.0was $118.6 million, or $0.85$0.13 per diluted common share for the year ended December 31, 2012,2013, as compared to a net loss of $118.7$771.5 million, or $0.15$0.85 per diluted common share, respectively, for the year ended December 31, 2011. 2012.
The accompanying consolidated statement of operations for the year ended December 31, 2012 reflects a $3.5 million reduction in the income tax benefit for the three and twelve months ended December 31, 2012, as compared to the previously reported results on January 22, 2013. Accordingly, net income available to common shareholders for the year ended December 31, 2012 was $771.5 million, or $0.85 per diluted common share.
The 2012 results were impacted byreflect an income tax benefit of $798.7 million, which was primarily due to the $802.8 million income tax benefit recognized upon the reversal of the deferred tax asset valuation allowance.allowance during the three months ended December 31, 2012. The 2013 results reflect income tax expense at a blended rate of 36.9% following the reversal of the deferred tax asset valuation allowance also drove the $0.93 increase in tangible book value per common share to $2.95 at December 31, 2012.2012.
Total credit costs continued to decline in 2012declined significantly during 2013 and drove the earnings improvement in the results for the year. Total credit costs (consisting primarily of provision for loan losses and foreclosed real estate expense) were $432.6$118.0 million in 2012,2013, a $135.5$314.7 million or 23.8%72.7% decline from 2011. The2012. Credit costs for 2012 include approximately $157.0 million in distressed asset disposition charges recorded during the fourth quarter which primarily related to a bulk sale. In addition to the impact of lower distressed asset disposition costs, the decline in credit costs is primarily due toreflects the continued broad-based improvement in credit quality trends during 20122013 including reducedsignificant reductions in NPL inflows, net charge-offs, substandard, and special mention and substandard loans.
During 2012, Synovus completed sales of distressed assets with a total carrying value of approximately $918.8 million, compared to approximately $702.5 million in 2011. The 2012 sales included $545.5 million of distressed assets sold resulting in pre-tax charges of approximately $157 million in the fourth quarter of 2012, which primarily consisted of a bulk sale of distressed assets. The distressed asset sales in 2012 primarily drove the acceleration in credit quality improvement at December 31, 2012. Non-performing assets ended the year at $703.1$539.6 million, down $414.3$163.5 million or 37.1%23.2% from December 31, 2011. Synovus Bank's classified assets ended2012, while NPL inflows declined $402.0 million or 62.7% during the year at $1.35 billion (or 38.07% of Tier I Capital plus the allowance for loan losses), an $830.5to $239.4 million. Net charge-offs totaled $135.4 million, or 38.1% decline0.69% of average loans, in 2013 down from December 31, 2011.$483.5 million or 2.45% of average loans in 2012. Substandard accruing loans declined 19.4% during the year to $542.4 million, while loans rated special mention declined 38.2% to $850.6 million.
Pre-tax, pre-credit costs income (which excludes provision for loan losses, other credit costs, securities gains and losses, litigation loss contingency expense, and certain other items) was $436.7$390.3 million in 2012,2013, down 7.2%10.6% or $34.0$46.4 million from 2011.2012. The decrease in pre-tax, pre-credit costs income was driven by a $70.0$43.9 million or 7.6%5.1% decrease in net interest income resulting mainly from lower loan balances,a 10 bps decrease in the net interest margin and a slight decrease in average loans, and a $24.2 million or 8.8% decrease in non-interest income excluding securities gains, partially offset by an $11.0a $21.8 million or 4.2% increase in non-interest income and a $25.1 million or 3.5%3.1% decrease in core expenses.adjusted non-interest expense. The decrease in core expensesadjusted non-interest expense reflects the impact of efficiency initiatives implemented during 20122013 and 2011, including those announced2012, which drove the 5.4% decline in early 2011.headcount for the year. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.
Total loans ended the year at $19.54$20.06 billion,, a $538.1$516.1 million or 2.7% decrease2.6% increase from a year ago. The decline in loan balancesincrease was driven by sales of distresseda $431.2 million or 4.5% growth in C&I loans charge-offs, and transfers to ORE. Excludinga $153.5 million or 4.4% increase in retail loans. Total commercial real estate loans declined $60.1 million or 0.9% during the impact of transfers toyear, reflecting a $150.2 million or 3.4% increase in investment property loans held-for-sale, charge-offs,while 1-4 family properties and foreclosures, totalland acquisition loans increased $588.8declined $210.3 million in 2012 compared to a $370.9 million decline in 2011 or 10.1%. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.
Total deposits decreased by $1.35 billion since year-end 2011. The decrease was driven by$180.3 million or 0.9% from a $690.4 million decline inyear ago. Excluding brokered deposits and a $1.01 billion decline in non-brokered time deposits, as Synovus continued to reduce its utilization of fundingtotal deposits declined $96.4 million or 0.6% from these sources through planned reductions during 2012. These declines were offset in part by growth in non-interest bearing demand deposit accounts of $298.7 million.a year ago. At December 31, 2012,2013, brokered deposits represented 5.2% of Synovus’ total deposits, compared to 8.0% at unchanged from December 31, 2011.2012.
Total shareholders’ equity increased by $742.0at December 31, 2013 was $2.95 billion, a $620.4 million to $3.57 billion at year-end 2012. decline from a year ago. The 2012 financial results position Synovuschange in shareholders’ equity for the repaymentyear reflects a $967.9 million reduction from the July 2013 TARP redemption, as well as an increase of $301.0 million from the Common Stock and Series C Preferred Stock offerings completed in July 2013 in connection with the TARP to the U.S. Treasury under the CPP, no later than the end of 2013, subject to regulatory approval.  Management currently expects that this transaction will be funded primarily by Parent Company cash, dividends from Synovus Bank (subject to regulatory approval), and a combination of Parent Company debt and/or equity issuance.redemption. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources" of this Report for further discussion regarding Synovus' Series A Preferred Stock and related repaymentredemption of TARP. 
As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with the Company's repayment of TARP and strategies that may be required to meet the requirements of Basel III and other regulatory initiatives regarding capital.


4846


Consolidated Financial Highlights
A summary of Synovus’ financial performance for the years ended December 31, 20122013 and 20112012 is set forth in the table below.
Table 11 - Consolidated Financial Highlights

    
Years Ended December 31, Years Ended December 31,
(dollars in thousands, except per share data) 2012 2011 Change 2013 2012 Change
Net interest income $854,117
 924,154
 (7.6)% $810,192
 854,117
 (5.1)%
Provision for loan losses 320,369
 418,795
 (23.5) 69,598
 320,369
 (78.3)
Non-interest income 313,966
 338,874
 (7.4) 253,571
 313,966
 (19.2)
Adjusted non-interest income (1)
 253,589
 266,591
 (4.9)
Non-interest expense 816,237
 903,765
 (9.7) 741,537
 816,237
 (9.2)
Core expenses (1)
 692,271
 717,371
 (3.5)
Income (loss) before income taxes 31,477
 (59,532) nm
Adjusted non-interest expense (1)
 670,503
 692,271
 (3.1)
Income before income taxes 252,628
 31,477
 nm
Pre-tax, pre-credit costs income (1)
 436,670
 470,650
 (7.2) 390,315
 436,670
 (10.6)
Net income (loss) available to controlling interest 830,209
 (60,624) nm
Net income (loss) available to common shareholders 771,506
 (118,712) nm
Net income (loss) available to common shareholders, basic 0.98
 (0.15) nm
Net income (loss) available to common shareholders, diluted $0.85
 (0.15) nm
Net income 159,383
 830,209
 (80.8)
Net income available to common shareholders 118,553
 771,506
 (84.6)
Net income available to common shareholders, basic 0.13
 0.98
 (86.5)
Net income available to common shareholders, diluted 0.13
 0.85
 (85.1)
            
 December 31, December 31,
 2012 2011 Change 2013 2012 Change
Loans, net of deferred fees and costs $19,541,690
 20,079,813
 (2.7)% $20,057,798
 19,541,690
 2.6 %
Total deposits 21,057,044
 22,411,752
 (6.0) 20,876,790
 21,057,044
 (0.9)
Core deposits (1)
 19,964,295
 20,628,578
 (3.2) 19,782,788
 19,964,295
 (0.9)
Core deposits excluding time deposits (1)
 16,380,991
 16,037,414
 2.1
 16,284,588
 16,380,991
 (0.6)
            
Net interest margin 3.50% 3.51
 (1) bp 3.40% 3.50
 (10) bps
Non-performing assets ratio 3.57
 5.50
 (193) 2.67
 3.57
 (90)
Past dues over 90 days 0.03
 0.07
 (4)
Past due loans over 90 days 0.02
 0.03
 (1)
Net charge-off ratio 2.45
 2.84
 (39) 0.69
 2.45
 (176)
            
Tier 1 capital $2,832,244
 2,780,774
 1.9 % $2,351,493
 2,832,244
 (17.0)%
Tier 1 common equity 1,865,662
 1,824,493
 2.3
Tier 1 common equity (1)
 2,215,631
 1,864,917
 18.8
Total risk-based capital 3,460,998
 3,544,089
 (2.3) 2,900,865
 3,460,998
 (16.2)
Tier 1 capital ratio 13.24% 12.94
 30 bp 10.54% 13.24
 (270) bps
Tier 1 common equity ratio 8.72
 8.49
 23
Tier 1 common equity ratio (1)
 9.93
 8.72
 121
Total risk-based capital ratio 16.18
 16.49
 (31) 13.00
 16.18
 (318)
Total shareholders’ equity to total assets ratio (2)
 13.34
 10.41
 293
Total shareholders’ equity to total assets ratio (1)
 11.25
 13.34
 (209)
Tangible common equity to tangible assets ratio (1)
 9.66
 6.81
 285
 10.68
 9.66
 102
Tangible common equity to risk-weighted assets ratio (1)
 12.07
 8.60
 347
Tangible book value per common share (1)(3) (4)
 $2.95
 2.02
 46.0 %
            
(1) 
See "Part II - Item 7. Management's Discussion and Analysisreconciliation of "Non-GAAP Financial Condition and Results of Operations - Non-GAAP Financial Measures” ofMeasures" in this Report for further information.Report.
(2)
Total shareholders’ equity divided by total assets.
(3)
Excludes the carrying value of goodwill and other intangible assets from common equity and total assets.
(4)
Equity and common shares exclude impact of unexercised tangible equity units (tMEDS).


4947


Critical Accounting Policies
The accounting and financial reporting policies of Synovus are in accordance with U.S. GAAP and conform to GAAPthe accounting and to general practices within the banking and financial services industries.reporting guidelines prescribed by bank regulatory authorities. Synovus has identified certain of its accounting policies as “critical accounting policies.policies, consisting of those related to the accounting for the allowance for loan losses, contingent liabilities related to legal matters, deferred tax assets valuation allowance, other real estate, and determining the fair value of financial instruments. In determining which accounting policies are critical in nature, Synovus has identified the policies that require significant judgment or involve complex estimates. It is management's practice to discuss critical accounting policies with the Board of Directors' Audit Committee, including the development, selection, implementation and disclosure of the critical accounting policies. The application of these policies has a significant impact on Synovus’ consolidated financial statements. Synovus’ financial results could differ significantly if different judgments or estimates are applied in the application of these policies.
Allowance for Loan Losses
Synovus’ notes to consolidated financial statements 1 and 7 contain a discussion of the allowance for loan losses. The allowance for loan losses was $373.4 million at December 31, 2012, compared to $536.5 million at December 31, 2011.
The allowance for loan losses is a significant accounting estimate that is determined through periodic and is regularly evaluated by Synovus, includingsystematic detailed reviews of the Credit Risk Committee, for accuracy and consistency between the changes in the allowance for loan losses with the credit trends and credit events in theCompany’s loan portfolio. The allowance for loan losses is determined based on an analysis, which assessesThese reviews are performed to assess the inherent risk for probable loss within the loan portfolio.portfolio and to ensure consistency between fluctuations in the allowance and both credit events within the portfolio and prevailing credit trends. The economic and business climate in any given industry or market is difficult to gauge and can change rapidly, and the effects of those changes can vary by borrower. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in the event of loan defaults, qualitative loss factors, management’s plans, if any, for disposition of certain loans, as well as other qualitative considerations. In determining an adequate allowance for loan losses, management makes numerous assumptions, estimates, and assessments, which are inherently subjective. The use of different estimates or assumptions could have a significant impact on the provision for loan losses, allowance for loan losses, non-performing loans, loan charge-offs, financial condition orand results of operations.
During the third quarter of 2013, Synovus implemented a Dual Risk Rating allowance for loan losses methodology (DRR methodology) for certain components of the commercial and industrial loan portfolio.  The DRR includes sixteen probabilities of default categories and nine categories for estimating losses given an event of default.   The result is an expected loss rate established for each borrower.   The DRR methodology is considered to be a more refined estimate of the inherent risk of loss.   Management currently expects to implement  the DRR methodology for additional components of the commercial loan portfolio over the next few years.   The implementation is expected to be in multiple phases, with each component determined based primarily on loan type and size.   The timing of future implementations will depend upon completion of applicable data analysis and model assessment.   Once full implementation is completed, management estimates that the DRR methodology will be utilized to calculate the allowance for loan losses on commercial loans amounting to over 30% of the total loan portfolio.
Contingent Liabilities
Synovus estimates its contingent liabilities with respect to outstanding legal matters based on information currently available to management, management’s estimates about the probability of outcomes of each case and the advice of legal counsel. In accordance with guidance in ASC 450-25-2, management accrues an estimated loss from a loss contingency when information available indicates that it is probable that a loss has occurred and the amount of the loss can be reasonably estimated. In addition, it must be probable that the loss will be confirmed by some future event. Significant judgment is required in making these estimates and management must make assumptions about matters that are highly uncertain. Accordingly, the actual loss may be more or less than the current estimate.
In many situations, Synovus may be unable to estimate reasonably possible losses due to the preliminary nature of the legal matters, as well as a variety of other factors and uncertainties. As there are further developments, Synovus will reassess these legal matters and the related potential liabilities and will revise, when needed, its estimate of contingent liabilities. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 121 - Summary of Significant Accounting Policies"Legal Proceedings" of this Report for an expanded discussion of Synovus' methodologies, qualitative considerations, and key assumptions.further discussion.
Deferred Taxes and Valuation Allowance
ASC 740-30-25 provides accounting guidance for determining when a companyan entity is required to record a valuation allowance on its deferred tax assets. A valuation allowance is required for deferred tax assets if, based on available evidence, it is more likely than not that all or some portion of the asset may not be realized due to the inability to generate sufficient taxable income in the period and/or of the character necessary to utilize the benefit of the deferred tax asset. In making this assessment, all sources of taxable income available to realize the deferred tax asset are considered, including taxable income in prior carryback years, future reversals of existing temporary differences, tax planning strategies, and future taxable income exclusive of reversing temporary

48


differences and carryforwards. The predictability that future taxable income, exclusive of reversing temporary differences, will occur is the most subjective of these four sources. The presence of cumulative losses in recent years is considered negative evidence, making it difficult for a company to rely on future taxable income, exclusive of reversing temporary differences and carryforwards, as a reliable source of taxable income to realize a deferred tax asset. Judgment is a critical element in making this assessment. Changes in the valuation allowance that result from changes in circumstances that cause a change in judgment about the realization of deferred tax assets in future years are recorded through income tax expense.
Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. At December 31, 2012, the Company is in a three-year cumulative loss position, which represents negative evidence. However, based on the weight of all the positive and negative evidence at December 31, 2012, management concluded that it was more likely than not that $806.4 million of the net deferred tax assets will be realized based upon future taxable income and therefore, reversed $802.8 million of the valuation allowance at December 31, 2012. The valuation allowance of $18.7 million at December 31, 2012, is related to specific state income tax credits and the benefit of specific state NOL carryforwards that have various expiration dates through the tax year 2018 and are expected to expire before they can be utilized. The reversal of the valuation allowance resulted in an income tax benefit of $802.8 million, or $0.88 per diluted common share, for the year ended December 31, 2012, and an increase in tangible book value per common share of $1.02.
The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. Management's conclusion at December 31, 20122013, that it is more likely than not that the net deferred tax assets of $806.4$744.6 millionwill be realized is based primarily upon management's estimate of future taxable income. Management's estimate of future taxable income is based on internal projections which consider historical performance, various internal estimates and assumptions, as well as certain external data, all of which management believes to be reasonable, although inherently subject to significant judgment. If actual results differ significantly from the current estimates of future taxable income, the valuation allowance may need to be

50


increased for some or all of the Company's deferred tax asset. increased. Such an increase to the deferred tax asset valuation allowance could have a material adverse effect on ourSynovus’ consolidated financial condition andor results of operations.
Other Real Estate
Other real estate consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. At foreclosure, ORE is recordedreported at the lower of cost or fair value less the estimated cost to sell,selling costs, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated selling costs, to sell, not to exceed the new cost basis, determined by review of current appraisals, as well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, changes in absorption rates or market conditions from the time of the latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management's plans for disposition. disposition, which could result in an adjustment to lower the fair value estimates indicated in the appraisals.
Significant judgments and complex estimates are required in estimating the fair value of other real estate, and the period of time within which such estimates can be considered current is significantly shortened during periods of market volatility.ORE. In response to market conditions and other economic factors, management may utilize liquidation sales as part of itsSynovus' distressed asset disposition strategy. As a result of the significant judgmentsjudgment required in estimating fair value and the variables involved in different methods of disposition, the net proceeds realized from sales transactions could differ significantly from appraisals, comparable sales, and other estimates used to determine the estimated fair value of other real estate.ORE. Management reviews the fair value of other real estateORE each quarter and adjusts the values as appropriate.
Fair Value Measurements
Synovus reviews assets, liabilities and liabilitiesother financial instruments that are either required or elected to be carried, reported, or disclosed at fair value;value, and determines the valuation of these instruments in accordance with FASB ASC Topic 820, Fair Value Measurements,.which defines fair value as the exchange price that would be received for an asset or paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Synovus assesses the fair value measurements of each instrument on a periodic basis, but no less than quarterly.
TheseSynovus determines the fair value measurements considerof its financial instruments based on the guidance infair value hierarchy established under ASC 820, which provides a three-level framework for determining the appropriate fair value for a particular asset or liability. These levels require consideration of information, such asFair value may be based on quoted market prices for identical assets or liabilities traded in active markets (Level 1 valuations). If market prices are not available, quoted prices for similar instruments in active markets, quoted prices in markets that are not active or model-based valuation techniques for which all significant assumptions are derived principally from or corroborated by observable market data are used (Level 2 valuations). Where observable market data is not available, the valuation is generated using pricing models, discounted cash flow models and similar techniques, and may also include the use of market prices reported trades, broker quotes, various modeling techniques, including,of financial instruments that are not directly comparable to the subject instrument. These methods of valuation may result in some cases,a significant portion of the fair value being derived from unobservable inputs.assumptions that reflect Synovus’ own estimates for assumptions that market participants would use in pricing the financial instrument (Level 3 valuations). The fair value hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the financial instrument’s fair value measurement in its entirety.
Synovus selects the most appropriate technique for determining the fair value of the asset or liability. The various techniques described by ASC 820 require significantdegree of management judgment involved in determining fair value is dependent upon the availability of quoted prices or observable market data. There is minimal subjectivity involved in measuring the fair value of financial instruments based on quoted market prices; however, when quoted prices and results could vary materially, depending onobservable market data are not available, Synovus would use a valuation technique requiring more management judgment to estimate the valuation method selected.appropriate fair value.
Fair value is measured either on a recurring basis, in which the fair value is the primary measure of accounting, or on a non-recurring basis, to measure items for potential impairment, or for disclosure purposes.

49

Table of Contents

Assets, liabilities and liabilitiesother financial instruments classified as Level 3 in the fair value hierarchy are generally less liquid and estimating their value requires inputs that are unobservable and require the application of significant judgment on behalf of management in order to determine the appropriate fair value of each of these instruments. As of December 31, 20122013, Synovus reported $33.930.1 million of assets (or 0.1% of total assets) classified as Level 3, of which $30.727.7 million representedconsisted of private equity investments. Also, as of December 31, 20122013, Synovus reported $3.02.7 million of liabilities (or 0.1%0.01% of total liabilities) classified as Level 3 under ASC 820.3.
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 16 - Fair Value Accounting" of this Report for further discussion of Synovus' use of the various fair value methodologies and the types of assets and liabilities in which fair value accounting is applied.

Discussion of Financial Condition and Results of Operations
Investment Securities Available for Sale
The investment securities portfolio consists principally of debt securities classified as available for sale. Investment securities available for sale provide Synovus with a source of liquidity and a relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and deposit portfolios. See Table 13 for maturity and average yield information of the investment securities available for sale portfolio.
The investment strategy focuses on the use of the investment securities portfolio to generate interest income and to assist in the management of interest rate risk. Synovus held themoderately increased portfolio duration at a relatively constant level for most ofduring 20122013 while the average balance of the portfolio increaseddecreased from the prior year. The average duration of Synovus’ investment securities portfolio was 3.5 years at December 31, 2013 compared to 3.0 years at December 31, 2012 compared to 3.4 years at .December 31, 2011. During the third quarter of 2011, Synovus implemented a repositioning of the investment securities portfolio. The primary purpose of this repositioning was to reduce prepayment risk in the mortgage-backed securities portfolio. This was accomplished by selling higher coupon, more prepayment

51

Table of Contents

sensitive mortgage-backed securities, and purchasing lower coupon mortgage-backed securities. In addition to these actions, Synovus sold selected short duration U.S. Treasury and corporate securities and reinvested the proceeds in moderate duration mortgage-backed securities.
Synovus also utilizes a significant portion of its investment portfolio to secure certain deposits and other liabilities requiring collateralization. At December 31, 20122013, approximately $2.282.38 billion of these investment securities were pledged as required collateral for certain deposits, securities sold under repurchase agreements and payment network arrangements, as required by law and contractual agreements. The investment securities are primarily debtmortgage-backed securities issued by U.S. government agencies and U.S. government sponsored enterprises, and mortgage-backed securities issued by GSEs, both of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on the underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 20122013, all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by federal agencies or government sponsored enterprises.
As of December 31, 20122013 and 20112012, the estimated fair value of investment securities available for sale as a percentage of their amortized cost was 101.7%99.2% and 102.1%101.7%, respectively. The investment securities available for sale portfolio had gross unrealized gains of $19.2 million and gross unrealized losses of $44.6 million, for a net unrealized loss of $25.4 million as of December 31, 2013. The investment securities available for sale portfolio had gross unrealized gains of $54.1 million and gross unrealized losses of $4.6 million, for a net unrealized gain of $49.5 million as of December 31, 2012. The investment securities available for sale portfolio had gross unrealized gains of $79.1 million and gross unrealized losses of $2.8 million, for a net unrealized gain of $76.3 million as of December 31, 2011. Shareholders’ equity included net unrealized losses of $28.9 million and net unrealized gains of $17.1 million and $33.6 million on the available for sale portfolio as of December 31, 20122013 and 20112012, respectively.
During 20122013 and 20112012, the average balance of investment securities available for sale increaseddecreased to $$3.443.08 billion at December 31, 20122013 from $3.34$3.44 billion at December 31, 20112012. Synovus earned a taxable-equivalent rate of 1.97%1.71% and 1.97% for 2013 and 3.24% for 2012 and 2011, respectively, on its investment securities available for sale portfolio. For the years ended December 31, 20122013 and 20112012, investment securities available for sale represented 14.04%12.89% and 12.63%14.04%, respectively, of interest earning assets.

Table 12 - Investment Securities Available for Sale

Table 12 - Investment Securities Available for Sale

December 31,
 December 31,
(in thousands) 2012 20112013 2012
U.S. Treasury securities $356
 426
$17,791
 356
U.S. Government agency securities 38,046
 40,493
34,641
 38,046
Securities issued by U.S. Government sponsored enterprises 293,310
 675,421
113,745
 293,310
Mortgage-backed securities issued by U.S. Government agencies 245,593
 285,753
195,117
 245,593
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,867,493
 2,002,006
2,421,360
 1,867,493
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 514,489
 651,500
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises398,540
 514,489
State and municipal securities 15,798
 25,318
6,889
 15,798
Equity securities 3,740
 3,759
7,584
 3,740
Other investments 2,287
 5,449
3,691
 2,287
Total fair value $2,981,112
 3,690,125
$3,199,358
 2,981,112
       

50

Table of Contents

The calculation of weighted average yields for investment securities available for sale in displayed below is based on the amortized cost and effective yields of each security. The yield on state and municipal securities is computed on a taxable-equivalent basis using the statutory federal income tax rate of 35%. Maturity information is presented based upon contractual maturity. Actual maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties.


52

Table of Contents

Table 13 - Maturities and Weighted Average Yields of Investment Securities Available for Sale as of December 31, 2012
Table 13 - Maturities and Weighted Average Yields of Investment Securities Available for Sale as of December 31, 2013Table 13 - Maturities and Weighted Average Yields of Investment Securities Available for Sale as of December 31, 2013
(dollars in thousands) 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Fair Value                       
U.S. Treasury securities $356
 
 
 
 
 356
$17,791
 
 
 
 
 17,791
U.S. Government agency securities 
 1,433
 34,185
 2,428
 
 38,046
114
 9,501
 25,026
 
 
 34,641
Securities issued by U.S. Government sponsored enterprises 4,582
 288,728
 
 
 
 293,310
30,642
 83,103
 
 
 
 113,745
Mortgage-backed securities issued by U.S. Government agencies 3
 286
 1
 245,303
 
 245,593
41
 1
 753
 194,322
 
 195,117
Mortgage-backed securities issued by U.S. Government sponsored enterprises 2,158
 10,532
 1,443,976
 410,827
 
 1,867,493
829
 3,684
 2,000,297
 416,550
 
 2,421,360
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 541
 513,948
 
 514,489
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 
 84
 398,456
 
 398,540
State and municipal securities 3,308
 6,661
 2,051
 3,778
 
 15,798
1,066
 2,886
 
 2,937
 
 6,889
Other investments 
 
 
 2,287
 
 2,287

 
 
 1,722
 1,969
 3,691
Securities with no stated maturity
(equity securities)
 
 
 
 
 3,740
 3,740

 
 
 
 7,584
 7,584
Total $10,407
 307,640
 1,480,754
 1,178,571
 3,740
 2,981,112
$50,483
 99,175
 2,026,160
 1,013,987
 9,553
 3,199,358
Weighted Average Yield                       
U.S. Treasury securities 0.95% 
 
 
 
 0.95
0.02% 
 
 
 
 0.02
U.S. Government agency securities 
 5.09
 5.66
 5.02
 
 5.60
6.40
 5.45
 5.68
 
 
 5.62
Securities issued by U.S. Government sponsored enterprises 4.83
 1.10
 
 
 
 1.16
2.72
 1.08
 
 
 
 1.52
Mortgage-backed securities issued by U.S. Government agencies 5.30
 5.32
 8.99
 2.06
 
 2.06
6.31
 9.00
 3.71
 2.49
 
 2.49
Mortgage-backed securities issued by U.S. Government sponsored enterprises 3.74
 4.71
 1.09
 3.48
 
 1.62
4.24
 5.20
 1.46
 2.88
 
 1.71
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 4.01
 2.13
 
 2.13
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 
 4.01
 2.43
 
 2.43
State and municipal securities 6.71
 6.53
 6.51
 5.78
 
 6.37
6.97
 7.00
 
 5.56
 
 6.38
Other investments 
 
 
 4.07
 
 4.07

 
 
 4.25
 2.12
 3.17
Securities with no stated maturity
(equity securities)
 
 
 
 
 2.05
 2.05

 
 
 
 3.68
 3.68
Total 5.08% 1.36
 1.19
 2.59
 2.05
 1.77
1.88% 1.73
 1.52
 2.63
 3.14
 1.89
                       
Other Loans Held for Sale
During the years ended December 31, 2012, 2011, and 2010, Synovus transferred loans with a carrying value immediately preceding the transfer totaling $999.6 million, $681.6 million, and $1.36 billion respectively, to other loans held for sale. Charge-offs recorded upon transfer of these loans to held for sale totaled $267.6 million, $194.9 million, and $405.0 million for the years ended December 31, 2012, 2011, and 2010, respectively. These charge-offs which resulted in a new cost basis (fair value less costs to sell) of $731.9 million, $486.7 million, and $959.3 million for the loans transferred during the years ended December 31, 2012, 2011, and 2010, respectively, were based on the fair value, less estimated costs to sell, of the loans at the time of transfer.


53

Table of Contents

Mortgage Banking
Synovus’ wholly-owned subsidiary, Synovus Mortgage, originatesoriginated residential mortgage loans with originations totaling $1.15 billion and $1.47 billion in 2013 and $1.21 billion in 2012, and 2011, respectively. Synovus Mortgage offers various types of fixed-rate and adjustable-rate loans for the purpose of purchasing, refinancing, or constructing residential properties. The majority of the originated loans are substantially all conforming mortgage loans for owner-occupied properties. Conforming loans are loans that are underwritten in accordance with the underwriting standards set forth by government sponsored entities such as the Federal National Mortgage Association and the Federal Home Loan Mortgage Corporation. These loans are generally collateralized by 1-4 family residential real estate properties and are made to borrowers in good credit standing. These loans are primarily to borrowers in Synovus’ geographic market footprint.
Repurchase Obligations for Mortgage Loans Originated for Sale and Foreclosure Practices
Substantially allThe majority of the mortgage loans originated by Synovus Mortgage are sold to third-party purchasers on a servicing released basis, without recourse, or continuing involvement. These sales are typically effected as non-recourse loan sales to GSEs and non-GSE purchasers. Each purchaser of Synovus’ mortgage loans has specific guidelines and criteria for sellers of loans, and the risk of credit loss with

51

Table of Contents

regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan.
To date, repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 20122013, Synovus Mortgage originated and sold approximately $7.117.9 billion of first lien GSE eligible mortgage loans and approximately $3.103.4 billion of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, was $6.71.7 million, $4.16.7 million, and $1.34.1 million for the years ended December 31, 20122013, 20112012, and 20102011, respectively. The total accrued liability related to mortgage repurchase claims was $5.24.1 million and $3.35.2 million, at December 31, 20122013 and 20112012, respectively.
Since 2010, financial institutions have experienced a dramatic increase in the number of mortgage loan repurchase demands they received, including from government-sponsored entities,GSEs, mortgage insurers, and other purchasers of residential mortgage-backed securitizations, due to findings of mortgage fraud and underwriting deficiencies in the mortgage origination process, and misrepresentations in the packaging of mortgages by certain mortgage lenders. Also since 2010, foreclosure practices of financial institutions nationwide have come under scrutiny due to the discovery of fraudulent documentation and questionable residential foreclosure procedures of certain financial institutions. To date, Synovus has experienced minimal repurchase activity in its consumer mortgage lending operations. Additionally, foreclosure activity in the home equity and consumer mortgage loan portfolios has been low.
At December 31, 20122013 and December 31, 20112012, Synovus had $2.943.11 billion and $3.032.95 billion, respectively, of home equity and consumer mortgage loans which are secured by first and second liens on residential properties. Of this amount, approximately $890$991.8 million and $905$922.4 million, respectively, consists of mortgages relating to properties in Florida and South Carolina which are states in which foreclosures proceed through the courts. To date, foreclosure activity in the home equity and consumer mortgage loan portfolio has been low. Any foreclosures on these loans are handled by designated Synovus personnel and external legal counsel, as appropriate, following established policies regarding legal and regulatory requirements. Based on information currently available, management believes that it does not have significant exposure to faulty foreclosure practices. See "Part I - Item 1A. Risk Factors - We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition."


5452

Table of Contents

Loans
The following table shows loans by portfolio class and as a percentage of total loans, net of deferred fees and costs, as of December 31, 20122013 and 20112012.    
Table 14 - Loans by Portfolio Class

 December 31, December 31,
 2012 2011 2013 2012
(dollars in thousands) Total Loans 
     %(1)    
 Total Loans 
     %(1)    
 Total Loans      %* Total Loans      %*
Investment properties $4,376,118
 22.4% $4,557,313
 22.7% $4,566,679
 22.8% $4,416,481
 22.6%
1-4 family properties 1,279,105
 6.5
 1,618,484
 8.1
 1,163,253
 5.8
 1,286,042
 6.6
Land acquisition 794,229
 4.1
 1,094,821
 5.4
 707,820
 3.5
 795,341
 4.0
Total commercial real estate 6,449,452
 33.0
 7,270,618
 36.2
 6,437,752
 32.1
 6,497,864
 33.2
Commercial, financial, and agricultural 5,301,134
 27.1
 5,088,420
 25.3
 5,498,739
 27.4
 5,291,078
 27.1
Owner-occupied 3,800,380
 19.4
 3,852,854
 19.2
 3,814,720
 19.0
 3,762,024
 19.2
Small business 687,216
 3.4
 516,349
 2.6
Total commercial and industrial 9,101,514
 46.5
 8,941,274
 44.5
 10,000,675
 49.8
 9,569,451
 48.9
Home equity lines 1,542,397
 7.9
 1,619,585
 8.1
 1,587,541
 7.9
 1,542,397
 7.9
Consumer mortgages 1,394,248
 7.1
 1,411,749
 7.0
 1,519,068
 7.5
 1,411,561
 7.2
Credit cards 263,561
 1.3
 273,098
 1.3
 256,846
 1.3
 263,561
 1.4
Small business 516,349
 2.7
 300,332
 1.5
Other retail loans 294,542
 1.5
 275,143
 1.4
 284,778
 1.4
 277,229
 1.4
Total retail 4,011,097
 20.5
 3,879,907
 19.3
 3,648,233
 18.1
 3,494,748
 17.9
Deferred fees and costs, net (20,373) nm
 (11,986) nm
 (28,862) nm
 (20,373) nm
Total loans, net of deferred fees and costs $19,541,690
 100.0% $20,079,813
 100.0% $20,057,798
 100.0% $19,541,690
 100.0%
                
(1) *Loan balance in each category is before net of deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm - not meaningful
At December 31, 2012, totalTotal loans outstanding were $19.54ended the year at $20.06 billion,, a decrease of $538.1$516.1 million or 2.7%2.6% increase from 2011.a year ago. The decline in loan balancesincrease was primarily impacteddriven by a bulk sale of distressed assets completed during the fourth quarter of 2012, consisting primarily of$431.2 million or 4.5% growth in C&I loans and a $153.5 million or 4.4% increase in retail loans. Total commercial real estate loans as well as other distressed asset dispositions completeddeclined $60.1 million or 0.9% during 2012, which cumulatively hadthe year, reflecting a total book value of $734.2 million. Additionally, net loan growth (excluding the impact of transfers to held for sale, charge-offs,$150.2 million or 3.4% increase in investment property loans while 1-4 family properties and foreclosures) for 2012 was approximately $589land acquisition loans declined $210.3 million compared to net loan decline of approximately $371 million for 2011.Building on the continued strategy to reduce overall commercial real estate concentrations and grow the C&I and retail loan portfolios, the loan portfolio mix continued to improve with the commercial real estate portfolio representing 33.0% of total loans at December 31, 2012, down from 36.2% a year ago and a peak of approximately 45% in 2007. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information on net loan growth.or 10.1%.
Commercial Loans
Total commercial loans at December 31, 2012 were $15.55 billion or 79.6% of the total loan portfolio, a decline of $660.9 million or 4.1% from December 31, 2011, resulting primarily from a bulk sale of distressed assets in the fourth quarter of 2012. The commercial loan portfolio consists of commercial and industrial loans and commercial real estate loans. Total commercial loans at December 31, 2013 were $16.44 billion or 81.9% of the total loan portfolio, an increase of $371.1 million or 2.3% from December 31, 2012, resulting primarily from growth in commercial and industrial loans which was offset by a decline in commercial real estate loans.
At December 31, 20122013 and 20112012, Synovus had 2225 and 2622 commercial loan relationships, respectively, with total commitments of $50 million or more (including amounts funded). The average funded balance of these relationships at December 31, 20122013 and 20112012 was approximately $70$65 million and $67$70 million, respectively.
Commercial and Industrial (C&I) Loans
Total commercial and industrial loans at December 31, 20122013 were $9.1010.00 billion, or 46.5%49.8% of the total loan portfolio, compared to $8.949.57 billion, or 44.5%%48.9% of the total loan portfolio at December 31, 20112012, an increase of $160.2$431.2 million, or 1.8%4.5%, from 20112012 due primarily to initiatives to grow this portion of the loan portfolio.. The commercial and industrial loan portfolio represents the largest category of Synovus' total loan portfolio. This portfolio and is currently concentrated on small to middle market commercial and industrial lending disbursed throughout a diverse group of industries in the Southeast.Southeast including health care and social assistance, finance and insurance, manufacturing, construction, real estate lending, wholesale trade, and retail trade. Most portfolio components grew during 2013, with most of the growth reported in health care and social assistance, small business, and manufacturing. The component that reported the largest decline was real estate leasing, with a total decline of $116.2 million or 20.2%. For more detailed information on the C&I portfolio by industry at December 31, 20122013 and 2012 see the table below, Commercial and Industrial Loans by Industry.

5553

Table of Contents

Table 15 - Commercial and Industrial Loans by IndustryDecember 31, 2012Table 15 - Commercial and Industrial Loans by Industry
December 31, 2013 December 31, 2012
(dollars in thousands)Amount %*Amount %* Amount %*
Health care and social assistance$1,357,185
 14.9%$1,529,293
 15.3% $1,344,841
 14.1%
Manufacturing875,875
 8.8
 767,371
 8.0
Real estate other771,487
 8.5
851,668
 8.5
 768,087
 8.0
Manufacturing767,371
 8.4
Retail trade664,524
 7.3
695,087
 6.9
 664,524
 7.0
Real estate leasing578,695
 6.4
Small business687,216
 6.9
 516,349
 5.4
Wholesale trade567,538
 6.2
581,144
 5.8
 563,385
 5.9
Finance and insurance529,120
 5.8
550,758
 5.5
 529,120
 5.5
Real estate leasing458,727
 4.6
 574,913
 6.0
Professional, scientific, and technical services425,596
 4.3
 418,756
 4.4
Construction485,936
 5.3
416,660
 4.2
 485,936
 5.1
Accommodation and food services451,130
 5.0
406,783
 4.1
 426,396
 4.5
Professional, scientific, and technical services418,756
 4.6
Agriculture, forestry, fishing, and hunting290,762
 3.2
291,382
 2.9
 290,762
 3.0
Educational services221,775
 2.4
230,193
 2.3
 221,775
 2.3
Mining201,894
 2.0
 134,484
 1.4
Transportation and warehousing205,038
 2.3
195,061
 1.9
 205,038
 2.1
Arts, entertainment, and recreation182,190
 2.0
162,907
 1.6
 182,190
 1.9
Other services967,193
 10.6
875,760
 8.8
 900,221
 9.4
Other industries642,814
 7.1
564,671
 5.6
 575,303
 6.0
Total commercial and industrial loans$9,101,514
 100.0%$10,000,675
 100.0% $9,569,451
 100.0%
          
* Loan balance in each category expressed as a percentage of total commercial and industrial loans.
During 2011,C&I lending is a key component of Synovus' growth and diversification strategy. Synovus formed the Corporate Banking Grouphas actively invested in additional expertise, product offerings, and product quality to complementprovide its core banking talentC&I clients with increased and further diversifyenhanced product offerings and grow thecustomer service. Complementing this investment in C&I portfolio.  Loans outstanding from the Corporate Banking Group increasedgrowth, management continues to $1.22 billion at December 31, 2012, compared to $632.7 million at December 31, 2011focus on streamlining and enhancing Synovus' existing product lines, especially for traditional retail, small business, and professional services customers.
The Corporate Banking Group provides lending solutions to larger corporate clients and includes specialty units such as syndications, senior housing, and senior housing.equipment finance. These units partner with Synovus' local bankers to build relationships across the five-state footprint, as well as the southeastern and southwestern United States. To date, loan syndications consist primarily of loans where Synovus is participating in the credit (versus being the lead bank). Senior housing loans are typically extended to borrowers in the assisted living or skilled nursing facilities sectors. The Corporate Banking Group also originates loans and participates in loans to well-capitalized public companies and larger private companies that operate in the five-state footprint as well as other states in the Southeast. The Equipment Financing Group was formed in 2013 and is expected to drive revenue growth with small, middle, and large commercial banking customers. The formation of this group further strengthens the equipment financing line of business and signals Synovus' continued commitment to offer a broad range of expertise, products, and services to commercial customers.
At December 31, 20122013, $3.803.81 billion, or 41.8%38.1% of the total commercial and industrial loans represent loans for the purpose of financing owner-occupied properties compared to $3.853.76 billion or 43.1%39.3% of the total commercial and industrial loans at December 31, 20112012. The primary source of repayment on these loans is revenue generated from products or services offered by the business or organization. The secondary source of repayment on these loans is the real estate. These loans are predominately secured by owner-occupied and other real estate. Other types of collateral securing these loans consist primarily of marketable equipment, marketable inventory, accounts receivable, equity and debt securities, and time deposits.
At December 31, 20122013, $5.305.50 billion, or 58.2%55.0% of the total commercial and industrial loans represent loans for the purpose of financing commercial, financial, and agricultural business activities compared to $5.095.29 billion or 56.9%55.3% of the total commercial and industrial loans at December 31, 20112012 . The primary source of repayment on these loans is revenue generated from products or services offered by the business or organization. The secondary source of repayment is the collateral, which consists primarily of equipment, inventory, accounts receivable, time deposits, and other business assets.
Small business loans were previously reported as a component of retail loans but now are reported as a component of C&I loans. All prior periods have been reclassified to conform to the current presentation. Small business loans are scored using a small business credit scoring model and are generally classified as small business when the business purpose for the loan is less than or equal to $500,000. At December 31, 2013, $687.2 million, or 6.9% of the total commercial and industrial loans represent small business loans

54

Table of Contents

compared to $516.3 million or 5.4% of the total commercial and industrial loans at December 31, 2012. The primary source of repayment on these loans is revenue generated from products or services offered by the business.
Commercial Real Estate Loans
Total commercial real estate loans, which representconsisting of investment properties, 1-4 family properties, and land acquisition loans and representing 33.032.1% of the total loan portfolio at December 31, 20122013, were $6.456.44 billion, a decline of $821.2$60.1 million, or 11.3%0.9%, from December 31, 20112012. The decline was primarily the result of a bulk sale of distressed assets completed during the fourth quarter of 2012. As shownplanned reductions in Table 14, the commercial real estate loan portfolio is diversified among various property types: investment properties, 1-4 family residential properties and land acquisition.acquisition loans offset by growth in investment properties loans.
Investment Properties Loans
Total investment properties loans as of December 31, 20122013 were $4.384.57 billion, or 67.9%70.9% of the total commercial real estate loan portfolio, and 22.4%22.8% of the total loan portfolio, compared to $4.564.42 billion, or 62.7%68.0% of the total commercial real estate loan portfolio,

56

Table of Contents

and 22.7%22.6% of the total loan portfolio at December 31, 20112012., an increase of $150.2 million primarily due to initiatives to grow this portion of the loan portfolio. Investment properties loans consist of construction and mortgage loans for income producing properties and are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties.
The following table shows the principal components of the investment properties portfolio at December 31, 20122013 and 20112012.
Table 16 - Investment Properties Loan Portfolio
December 31,December 31,
2012 20112013 2012
(dollars in thousands)Amount %* Amount %*Amount %* Amount %*
Multi-family$796,110
 18.2% $785,672
 17.2%$945,014
 20.7% $796,110
 18.0%
Hotels655,263
 15.0
 791,444
 17.4
686,292
 15.0
 686,067
 15.6
Office buildings773,881
 17.7
 775,671
 17.0
859,954
 18.9
 773,881
 17.5
Shopping centers896,869
 20.5
 979,288
 21.5
846,965
 18.5
 896,869
 20.3
Warehouses538,157
 12.3
 286,954
 6.3
560,824
 12.3
 538,157
 12.2
Other investment property489,325
 11.2
 489,086
 10.7
512,253
 11.2
 498,884
 11.3
Commercial development226,513
 5.2
 449,198
 9.9
155,377
 3.4
 226,513
 5.1
Total investment properties loans$4,376,118
 100.0% $4,557,313
 100.0%$4,566,679
 100.0% $4,416,481
 100.0%
              
*Loan balance in each category expressed as a percentage of total investment properties loans.
1-4 Family Properties Loans
At December 31, 20122013, 1-4 family properties loans declined to $1.281.16 billion, or 18.1% of the total commercial real estate portfolio, and 5.8% of the total loan portfolio, compared to $1.29 billion, or 19.8% of the total commercial real estate portfolio, and 6.5% of the total loan portfolio, compared to $1.62 billion, or 22.3% of the total commercial real estate portfolio, and 8.1%6.6% of the total loan portfolio at December 31, 20112012 primarily due to sales of distressed loans and charge-offs. 1-4 family properties loans include construction loans to homebuilders, commercial mortgage loans to real estate investors, and residential development loans to developers and are almost always secured by the underlying property being financed by such loans. Construction and residential development loans are primarily interest-only loans and typically carry maturities of three years or less, and 1-4 family rental properties carry maturities of three to five years, with amortization periods of up to fifteen to twenty years. Although housing and real estate markets in the five southeastern states within Synovus' footprint are showing signs of stabilization,have stabilized, Synovus has actively worked to reduce its exposure (including its exposure in historically high loss markets such as Atlanta) to these types of loans.
Total residential construction and development loans (consisting of 1-4 family construction loans and residential development loans) were $413.3$327.0 million at December 31, 20122013, a decline of $228.6$93.3 million or 35.6%22.2% from December 31, 20112012. The decline was primarily driven by charge-offs and sales of distressed loans. Additionally, Synovus is not actively seeking to originate these types of loans.
Land Acquisition Loans
Total land acquisition loans were $794.2707.8 million at December 31, 20122013, or 4.13.5% of the total loan portfolio, a decline of 27.5%11.0% from December 31, 20112012, primarily due to salecharge-offs and sales of distressed loans and charge-offs.loans. Land acquisition loans are secured by land held for future development, typically in excess of one year. They have short-term maturities and are typically unamortized. These properties are substantially within the Synovus footprint and generally carry personal guarantees from the principals. They are underwritten based on the loan to value of the collateral and the capacity of the guarantor(s). This portfolio increased during the recession as land loans

55

Table of Contents

originally planned for development moved back into inventory for future development but has decreased over recent years as the exposure in this portfolio has been closely monitored and reduced primarily through asset dispositions and charge-offs.
Retail Loans
Total retail loans as of December 31, 20122013 were $4.013.65 billion, or 20.518.1% of the total loan portfolio compared to $3.883.49 billion, or 19.3%17.9% of the total loan portfolio at December 31, 20112012. Total retail loans increased by $131.2$153.5 million, or 3.4%4.4%, from December 31, 20112012 due primarily to initiatives to grow this portion of the loan portfolio. The retail loan portfolio consists of a wide variety of loan products offered through Synovus' banking network, including first and second residential mortgages, HELOC, credit card loans, automobile loans, small business loans, and other retail loans. These various types of secured and unsecured retail loans are marketed to qualifying existing clients and to other creditworthy candidates in Synovus' market area. The majority of Synovus' retail loans are consumer mortgages and home equity lines secured by first and second liens on residential real estate primarily located in the markets served by Synovus in Georgia, Florida, South Carolina, Alabama, and Tennessee. Credit card loans totaled $256.8 million at December 31, 2013 and $263.6 million at December 31, 2012 and $273.1 million at December 31, 2011, including $67.6$55.3 million and $68.6$58.3 million of commercial credit card loans, respectively. These commercial credit card loans relate to Synovus' commercial and small business customers who utilize corporate credit cards for various business activities.

57

Table of Contents

Small business loans at December 31, 2012 totaled $516.3 million, an increase of $216.0 million or 71.9% compared to December 31, 2011. The increase in small business loans is partially due to a reclassification of C&I loans which are now underwritten using a business credit scoring system and thus are reported as small business loans, a component of retail loans. During 2012, $58.0 million of these loans were reclassified from the C&I portfolio to retail small business loans. As these small business loans included as a component of commercial and industrial loans are renewed or refinanced, they will be classified as small business loans, a component of retail loans. See "Part I - Item 1.Business - Retail Loan Portfolio" of this Report for further information on retail loans.
The following table shows the retail loan portfolio by state at December 31, 20122013 and 20112012.
Table 17- Retail Loans by State(1)
December 31,
Table 17- Retail Loans by State*December 31,
(in thousands)2012 20112013 2012
Georgia(2)
$1,942,632
 1,846,443
$1,809,143
 1,699,214
Florida527,506
 479,790
547,104
 486,708
Alabama702,608
 708,591
548,114
 566,099
Tennessee270,811
 278,589
232,458
 243,531
South Carolina567,540
 566,494
511,414
 499,196
Total retail loans$4,011,097
 3,879,907
$3,648,233
 3,494,748


(1)* Loans are grouped by state based on where the loans were originated.
(2) Atlanta represents $504.0 million or 12.6% of total retail loans at December 31, 2012 and $429.2 million or 11.1% of total retail loans at December 31, 2011.
Risk levels 1-6 (descending) for retail loans are assigned based upon risk scores and are considered “pass” ratings. The retail loan portfolio is sent to a consumer credit reporting agency for a refresh of customers' credit scores at least annually to determine ongoing consistency or negative migration in the quality of the portfolio. As part of the refresh most recently updated as of December 31, 20122013, revolving lines of credit were reviewed for a material change in financial circumstances and subsequently suspended for further advances when warranted. FICO scores within the retail residential real estate portfolio have generally remained stable since 2007.
Sub-primeHigher-risk consumer loans as defined by the FDIC are consumer loans (excluding consumer loans defined as nontraditional mortgage loans) where, as of the origination date or, if the loan has been refinanced, as of the refinance date, the probability of default within two years is greater than 20%, as determined using a defined historical stress period. These loans are not a part of theSynovus' retail lending strategy, and Synovus does not currently develop or offer specific sub-prime, alt-A, no documentation or stated income retail residential real estate loan products. Synovus estimates that, as of December 31, 20122013, it has $146.5$151.1 million of retail residential real estatehigher-risk consumer loans (5.0%(4.1% of said portfolio and 0.8% of the total loan portfolio) with FICO scores at origination that were below Fannie Mae and Freddie Mac eligibility thresholds which could be considered sub-prime. While FICO scores are one key indicator. Included in this amount is $21.0 million of credit risk,accruing TDRs. Synovus makes retail residential real estate lending decisions based upon a number of key credit risk determinants including FICO scores as well as bankruptcy predictor scores, loan-to-value, and debt-to-income ratios. Through its mortgage subsidiary, Synovus previously originated Fannie Mae alt-A loans with the intent to sell these loans into the secondary market. Synovus no longer originates such loans and as of December 31, 20122013 has $1.2 million, the balance of such loans remaining on itsthe balance sheet.sheet is not material.
Prior to July 2009, Synovus’ loan policy did not specifically prohibit the origination of no documentation or stated income loans as long as such loans were supported by other risk mitigating criteria including, but not limited to, established banking relationship history, significant cash on deposit, and/or compensating loan-to-value or debt-to-income ratios. Since July 2009, as Synovus has continued to tighten its retail residential real estate origination policy, no documentation or stated income loans are permitted to be made only on an exception basis and only if supplemented by the mitigating criteria previously noted. While Synovus does not currently offer specific no documentation or stated income retail residential real estate loan products, loans with these characteristics could have been issued under the previous loan policy or as an exception under the current loan policy, primarily to individuals with existing banking relationships. Synovus does not believe it has originated a significant dollar amount of such loans and does not believe that extending such loans has had a significant negative impact on the credit quality of the portfolio.
At December 31, 20122013 and December 31, 20112012, weighted average FICO scores within the retail residential real estate portfolio were 757768 and 751757 (HELOC), respectively, and 735720 and 736735 (Consumer Mortgages), respectively. Total past dues within the retail residential real estate portfolio as of December 31, 20122013 were 0.67%0.32% (HELOC) and 1.67%1.26% (Consumer Mortgages) compared to 0.84%0.67% (HELOC) and 2.01%1.69% (Consumer Mortgages) at December 31, 20112012. The net charge-off ratios for the year ended December 31, 20122013

56

Table of Contents

were 0.51% (HELOC) and 0.72% (Consumer Mortgages) compared to 1.19% (HELOC) and 1.30% (Consumer Mortgages) compared to 1.78% (HELOC) and 1.58% (Consumer Mortgages) for the year ended December 31, 20112012.
Synovus has reviewed the Interagency Supervisory Guidance on Allowance for Loan and Lease Losses Estimation Practices for Loans and Lines of Credit Secured by Junior Liens on 1-4 Family Residential Properties published January 31, 2012. The guidance states that institutions should ensure that during the ALL estimation process, sufficient information is gathered to adequately assess the probable loss incurred within junior lien portfolios, and when an institution does not own or service the associated senior lien loans, it should use reasonably available tools to determine the payment status of the senior lien loans. Approximately $1.0 million in junior liens were classified as loss during 2012 as a result of this guidance.

58

Table of Contents

During the third quarter of 2012, the OCC issued accounting guidance on single family residential loans discharged in Chapter 7 bankruptcy that were not reaffirmed by the borrower.  The guidance requires these loans to be classified as TDRs, regardless of payment performance, and the shortfall in collateral value should be classified as loss. Based on this guidance, approximately $4 million in loans were classified as accruing TDRs in 2012. An analysis of the fair value of collateral on loans that were not reaffirmed by the borrower determined that the current level of reserves carried on these loans was not significantly different from the collateral deficiencies. Loans that were less than 90 days past due were generally classified as accruing TDR's, and loans 90 days or more past due were generally classified as non-accruing TDR's.
See "Part I - Item 1.Business - Monitoring of Collateral and Loan Guarantees" of this Report for information on monitoring of collateral and loan guarantees.
The following table shows the composition of the loan portfolio at December 31, 2013, 2012, 2011, 2010, 2009, and 20082009.
Table 18 - Five Year Composition of Loan Portfolio

Table 18 - Five Year Composition of Loan Portfolio

Table 18 - Five Year Composition of Loan Portfolio
 December 31,December 31,
 2012 2011 2010 2009 20082013 2012 2011 2010 2009
(dollars in thousands) Amount 
 %(1)
 Amount 
 %(1)
 Amount 
  %(1)    
 Amount 
  %(1)    
 Amount 
  %(1)    
Amount  %* Amount  %* Amount  %* Amount  %* Amount  %*
Commercial                                       
Commercial, financial, and agricultural $5,301,134
 27.1% $5,088,420
 25.3% $5,267,861
 24.4% $6,003,735
 23.7% $6,747,928
 24.2%$5,498,739
 27.4% $5,291,078
 27.1% $5,076,618
 25.3% $5,267,861
 24.4% $6,003,735
 23.7 %
Owner-occupied 3,800,380
 19.4
 3,852,854
 19.2
 3,996,950
 18.5
 4,443,611
 17.5
 4,499,339
 16.1
3,814,720
 19.0
 3,762,024
 19.2
 3,852,854
 19.2
 3,996,950
 18.5
 4,443,611
 17.5
Small business687,216
 3.4
 516,349
 2.6
 300,333
 1.5
 229,227
 1.1
 189,438
 0.7
Real estate — construction 1,729,248
 8.8
 2,381,728
 11.9
 3,112,919
 14.4
 5,171,398
 20.4
 7,295,727
 26.1
1,754,736
 8.8
 1,748,774
 8.9
 2,381,728
 11.9
 3,112,919
 14.4
 5,171,398
 20.4
Real estate — mortgage 4,720,204
 24.2
 4,888,890
 24.3
 5,267,661
 24.4
 5,571,442
 21.9
 5,024,640
 18.0
4,683,016
 23.3
 4,749,090
 24.3
 4,900,692
 24.3
 5,267,661
 24.4
 5,571,442
 21.9
Total commercial 15,550,966
 79.5
 16,211,892
 80.7
 17,645,391
 81.7
 21,190,186
 83.5
 23,567,634
 84.4
16,438,427
 81.9
 16,067,315
 82.1
 16,512,225
 82.2
 17,874,618
 82.8
 21,379,624
 84.2
Retail                                       
Real estate — mortgage 2,936,645
 15.1
 3,031,334
 15.1
 3,123,300
 14.5
 3,352,972
 13.3
 3,488,524
 12.5
3,106,609
 15.4
 2,953,958
 15.1
 3,031,334
 15.1
 3,123,300
 14.5
 3,352,972
 13.3
Retail loans — credit cards 263,561
 1.3
 273,098
 1.3
 284,970
 1.3
 294,126
 1.2
 295,055
 1.0
256,846
 1.3
 263,561
 1.4
 273,098
 1.3
 284,970
 1.3
 294,126
 1.2
Retail loans — other 810,891
 4.1
 575,475
 2.9
 542,538
 2.5
 565,132
 2.1
 606,347
 2.2
284,778
 1.4
 277,229
 1.4
 275,142
 1.4
 313,311
 1.4
 375,694
 1.4
Total retail 4,011,097
 20.5
 3,879,907
 19.3
 3,950,808
 18.3
 4,212,230
 16.6
 4,389,926
 15.7
3,648,233
 18.1
 3,494,748
 17.9
 3,579,574
 17.8
 3,721,581
 17.2
 4,022,792
 15.9
Total loans 19,562,063
   20,091,799
   21,596,199
   25,402,416
   27,957,560
  20,086,660
   19,562,063
   20,091,799
   21,596,199
   25,402,416
  
Deferred fees and costs, net (20,373) nm (11,986) nm (10,436) nm (19,348) (0.1) (37,383) (0.1)(28,862) nm (20,373) nm (11,986) nm (10,436) nm (19,348) (0.1)
Total loans, net of deferred fees and costs $19,541,690
 100.0% $20,079,813
 100.0% $21,585,763
 100.0% $25,383,068
 100.0% $27,920,177
 100.0%$20,057,798
 100.0% $19,541,690
 100.0% $20,079,813
 100.0% $21,585,763
 100.0% $25,383,068
 100.0 %
                                       
(1) *Loan balance in each category is before net of deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm - not meaningful

Other Real Estate
The carrying value of ORE was $150.3112.6 million and $204.2150.3 million at December 31, 20122013 and 20112012, respectively. The decline from 2011 was driven by fewer properties being transferred into other real estate, sales, and to a lesser extent, write-downs for declines in fair value subsequent to foreclosure. During the yearyears ended December 31, 2013, 2012 and 2011, $88.7 million, $155.8 million, and $226.9$226.9 million,, respectively, of loans and other loans held for sale were foreclosed and transferred to other real estate at fair value. During the years ended December 31, 20122013, 20112012, and 20102011, Synovus recognized foreclosed real estate expense, net, of $90.733.9 million, $133.690.7 million, and $163.6133.6 million, respectively. These expenses included write-downs for declines in fair value of ORE subsequent to the date of foreclosure and net realized losses resulting from sales transactions totaling $73.925.5 million, $113.473.9 million, and $137.2113.4 million for the yearyears ended December 31, 20122013, 20112012, and 20102011, respectively.
At foreclosure, ORE is recorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, by review of current appraisals, as well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, changes in absorption rates or market conditions from the time of the latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management's plans for disposition. Additionally, as of December 31, 20122013, the ORE carrying value of $150.3112.6 million reflects cumulative write-downs totaling approximately $168$88 million, or 53%44% of the related loans' unpaid principal balance.
It is Synovus' objective to dispose of ORE properties in a timely manner and to maximize net sale proceeds. Synovus has a centralized managed assets division with the specialized skill set to facilitate this objective. While there is not a defined timeline for their sale, these ORE properties are actively marketed through unaffiliated third parties including real estate brokers and real estate auctioneers. Sales are made on an opportunistic basis as acceptable buyers and terms are identified. In addition, Synovus

59

Table of Contents

also sells has previously sold ORE properties in bulk asset sales to unaffiliated third parties. In some cases, Synovus is approached by potential buyers of ORE properties, or Synovus may contact independent third parties who we believe might have an interest in an ORE property.

Goodwill
Goodwill is tested for impairment on an annual basis and as events occur or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Goodwill is reviewed for impairment annually as of June 30th of each year and at interim periods if indicators of impairment exist. At December 31, 2012, the carrying value of goodwill was $24.4 million, consisting of goodwill associated with two financial management services reporting units; $19.9 million of the goodwill is attributable to a reporting unit that is a provider of investment advisory services. The remaining goodwill of $4.5 million is attributable to the trust services reporting unit.
Annual Impairment Test
For our annual goodwill impairment test, a third party valuation was obtained on the investment advisory services reporting unit, which accounts for approximately 82% of the recorded goodwill. The fair value of this reporting unit was determined by equally weighting the income approach (50%) and market approach (50%) to assess goodwill for potential impairment at June 30, 2012. The income approach utilized a discounted cash flow method, which is based on the expected future cash flows of the reporting unit. The market approach measures values based on what other market participants have paid for assets that can be considered reasonably similar to those being valued.
The first step (Step 1) of impairment testing requires a comparison of each reporting unit's fair value to the carrying amount to identify potential impairment. At June 30, 2012, we completed the most recent annual goodwill impairment evaluation. The result of the Step 1 process indicated that goodwill at the investment advisory services reporting unit was not impaired, as the fair value of the reporting unit exceeded the respective estimated carrying value; therefore no further testing was required. The estimated fair value of this reporting unit using a weighted approach (income and market approach evenly weighted) was $23.9 million, which exceeded the carrying value of $22.5 million by $1.4 million, or 6%. The key assumptions that drove the fair value of this reporting unit under the income approach included projected revenue growth, projected EBITDA margin, projected growth in assets under management and assets under supervision, and the discount rate. The market approach determined the fair value of this reporting unit using comparisons of the reporting unit to publicly-traded companies with similar operations. Under this method, valuation multiples were: (1) derived from operating data of the selected guideline companies; (2) evaluated and adjusted based on the strengths and weaknesses of the reporting unit relative to the selected guideline companies; and (3) applied to the operating data of the reporting unit to arrive at an indication of value.
Step 1 of impairment testing was also completed for the trust services reporting unit. The Step 1 test concluded that the trust services reporting unit was not impaired, as the estimate of fair value of the reporting unit exceeded the respective carrying value; therefore, no further testing was required. The key assumptions that drove the estimate of fair value of this reporting unit were peer price to earnings multiples, tangible book value to earnings ratio, book value earnings multiple, and the related control premium. The fair value of this reporting unit was determined by equally weighting the income approach (50%) and market approach (50%) to assess goodwill for potential impairment at June 30, 2012. The excess of the estimated fair value over carrying value at June 30, 2012 was $49.7 million, or approximately 110% of carrying value.
Interim Impairment Test
Synovus also obtained a third party valuation to perform an interim impairment test of the investment advisory services reporting unit as of December 31, 2012. The interim test was performed due to the loss of certain assets under management, which resulted in lower than forecasted revenues. The results of the interim impairment test of the investment advisory services reporting unit indicated that goodwill at the investment advisory services reporting unit was not impaired, as the estimated fair value of the reporting unit exceeded the respective carrying value; therefore, no further testing was required. The estimated fair value in excess of the carrying value remained consistent with the June 30, 2012 assessment. The interim evaluation included an update to all assumptions used in the estimate of fair value of the reporting unit, bringing the calculation current. The calculation reflected a higher discount rate under the income approach, combined with management's revised forecast. Management revised its forecasted revenue growth, EBITDA margin, and growth in assets under management and assets under supervision to reflect current market conditions and changes in investment strategies among its clients and an estimate of the tax amortization benefit.
Changes in the aforementioned valuation assumptions, including a lower rate of revenue growth than expected and a lower than projected EBITDA margin improvement or a lower than expected tax amortization benefit, could have a negative effect on the fair value of this reporting unit, which in turn could result in an impairment charge to goodwill in future periods. See “Part I - Item 1A - Risk Factors - We may be required to record goodwill impairment charges in the future." of this Report.


6057

Table of Contents

Deposits
Deposits provide the most significant funding source for interest earning assets. The following table shows the relative composition of deposits for 20122013 and 20112012. See Table 22 for information on average deposits including average rates paid in 20122013 and 20112012.
Table 19 - Composition of Deposits

Table 19 - Composition of Deposits

Table 19 - Composition of Deposits
(dollars in thousands)2012 
%(1)
 2011 
%(1)
2013 
%(1)
 2012 
%(1)
Non-interest bearing demand deposits$5,665,527
 26.9% $5,366,868
 23.9%$5,642,751
 27.0% $5,665,527
 26.9%
Interest bearing demand deposits4,016,209
 19.1
 3,613,060
 16.1
3,969,634
 19.0
 4,016,209
 19.1
Money market accounts, excluding brokered deposits6,136,538
 29.1
 6,542,448
 29.2
6,069,548
 29.1
 6,136,538
 29.1
Savings deposits562,717
 2.7
 515,038
 2.3
602,655
 2.9
 562,717
 2.7
Time deposits, excluding brokered deposits3,583,304
 17.0
 4,591,164
 20.5
3,498,200
 16.8
 3,583,304
 17.0
Brokered deposits1,092,749
 5.2
 1,783,174
 8.0
1,094,002
 5.2
 1,092,749
 5.2
Total deposits21,057,044
 100.0
 22,411,752
 100.0
20,876,790
 100.0
 21,057,044
 100.0
Core deposits(2)
19,964,295
 94.8
 20,628,578
 92.0
19,782,788
 94.8
 19,964,295
 94.8
Core deposits excluding time deposits(2)
$16,380,991
 77.8% $16,037,414
 71.6%$16,284,588
 78.0% $16,380,991
 77.8%
              
(1) Deposits balance in each category expressed as percentage of total deposits.
(2) See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
Total deposits at December 31, 20122013 decreased $1.35 billion180.3 million, or 6.0%0.9% from December 31, 20112012. The decline in total deposits was driven primarily by the continued planned reduction of brokered deposits and time deposits.Synovus currently anticipates that brokered and time deposits will stabilize during 2013.Total core deposits excluding time deposits at December 31, 20122013 grew $343.6declined $96.4 million, or 2.1%0.6% from December 31, 20112012 and non-interest bearing demand deposits as a percentage of total deposits increasedwere 27.0% at December 31, 2013 compared to 26.9% at December 31, 2012 from 23.9% at December 31, 2011. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.
Time deposits of $100,000 and greater at December 31, 20122013 and 20112012 were $2.86$2.91 billion and $4.14$2.86 billion, respectively, and included brokered time deposits of $892.3$880.8 million and $1.56 billion,$892.3 million, respectively. See Table 20 for the maturity distribution of time deposits of $100,000 or more. These larger deposits represented 13.6%13.9% and 18.5%13.6% of total deposits at December 31, 20122013 and 20112012, respectively, and included brokered time deposits which represented 4.2% and 7.0% of total deposits at both December 31, 20122013 and 20112012, respectively..
At December 31, 20122013, and 2012, total brokered deposits represented 5.2% of Synovus’ total deposits compared to deposits.8.0% at December 31, 2011.
As a result of the Dodd-Frank Act, effective as of December 31, 2010, unlimited FDIC insurance coverage for non-interest bearing demand transaction accounts was extended through December 31, 2012. This component of the Dodd-Frank Act served to extend unlimited insurance coverage which was initially established by the TAGP. Insurance coverage for non-interest bearing demand deposits declined to $250,000 per depositor after December 31, 2012. As of the filing date of this Report, the expiration of this unlimited coverage has had a very modest effect on Synovus' deposit balances. Synovus' ability to retain these deposits will depend on numerous factors, including general economic conditions and the operating performance and credit quality of Synovus. See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position" of this Report.



61

Table of Contents

The following table shows maturities of time deposits of $100,000 or more at December 31, 2012.2013.
Table 20 - Maturity Distribution of Time Deposits of $100,000 or More    
(in thousands) December 31, 2012 December 31, 2013
3 months or less $611,899
 $900,865
Over 3 months through 6 months 632,705
 479,969
Over 6 months through 12 months 877,567
 767,098
Over 12 months 738,297
 764,037
Total outstanding $2,860,468
 $2,911,969
    
Visa Shares and Related Agreement
Synovus is a member of the Visa USA network and received shares of Visa Class B common stock in exchange for its membership interest in Visa USA in conjunction with the Visa IPO in 2009. Visa members have indemnification obligations with respect to the Covered Litigation. Additionally, Visa Class B shares are subject to certain restrictions until the settlement of the Covered Litigation. As of December 31, 2012,2013, the Covered Litigation had not been settled. Visa has established a litigation escrow to fund settlement of the Covered Litigation. The litigation escrow is funded by proceeds from Visa's conversion of Class B shares to Class A shares.

58

Table of Contents

Synovus has recorded a contingent liability representing the estimate of the Company's exposure to the settlement of the Covered Litigation, via the Visa Derivative liability. A relatively high degree of subjectivity is used in estimating the fair value of the derivative liability. Management believes that the estimate of the fair value of the Visa Derivative liability is reasonable based on current information; however, future developments in the litigation could require potentially significant changes to the estimate.
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreement"Agreements" of this Report for further information.

Net Interest Income
The following table summarizes the components of net interest income for the years ended December 31, 2013, 2012 2011 and 20102011, including the tax-equivalent adjustment that is required in making yields on tax-exempt loans and investment securities comparable to taxable loans and investment securities. The taxable-equivalent adjustment is based on a 35% federal income tax rate.
Table 21- Net Interest Income

    
 Years Ended December 31, Years Ended December 31,
(in thousands) 2012 2011 2010 2013 2012 2011
Interest income $1,004,140
 1,141,756
 1,320,581
 $929,014
 1,004,140
 1,141,756
Taxable-equivalent adjustment 3,106
 3,580
 4,224
 2,184
 3,106
 3,580
Interest income, taxable-equivalent 1,007,246
 1,145,336
 1,324,805
 931,198
 1,007,246
 1,145,336
Interest expense 150,023
 217,602
 334,248
 118,822
 150,023
 217,602
Net interest income, taxable-equivalent $857,223
 927,734
 990,557
 $812,376
 857,223
 927,734
            
Net interest income (interest income less interest expense) is a significant component of revenue, representing earnings from the primary business of gathering funds from customer deposits and other sources, and investing those funds primarily in loans and investment securities. Synovus’ long-term objective is to manage those assets and liabilities to maximize net interest income while balancing interest rate, credit, liquidity, and capital risks.
Net interest income is presented in this discussion on a tax-equivalent basis so that the income from assets exempt from federal income taxes is adjusted based on a statutory marginal federal tax rate of 35% in all years (see Table 21 above). The net interest margin is defined as taxable-equivalent net interest income divided by average total interest earning assets and provides an indication of the efficiency of the earnings from balance sheet activities. The net interest margin is affected by changes in the spread between interest earning asset yields and interest bearing liability costs (spread rate), and by the percentage of interest earning assets funded by non-interest bearing funding sources.

62

TableNet interest income for 2013 was $810.2 million, down $43.9 million, or 5.1%, from 2012. On a taxable-equivalent basis, net interest income decreased $44.8 million, or 5.2%, from 2012. During 2013, average earning assets decreased $596.0 million, or 2.4%, primarily as a result of Contentsa decrease in investment securities balances and balances due from the Federal Reserve Bank.

Net interest income for 2012 was $854.1 million, down $70.0 million, or 7.6%, from 2011. On a taxable-equivalent basis, net interest income decreased $70.5 million, or 7.6%, from 2011. During 2012, average earning assets decreased $1.96 billion, or 7.4%, primarily as a result of a decrease in net loans and balances due from the Federal Reserve Bank.
Net interest income for 2011 was $924.2 million, down $62.2 million, or 6.3%, from 2010. On a taxable-equivalent basis, net interest income decreased $62.8 million, or 6.3%, from 2010. During 2011, average earning assets decreased $3.04 billion, or 10.3%, primarily the result of a decrease in net loans.
Net Interest Margin
The net interest margin was 3.50%3.40% for 20122013, a decrease of 110 basis pointpoints from 20112012. The yield on earning assets decreased 22 basis points to 4.11%3.89% and the effective cost of funds decreased 2112 basis points to 0.61%0.49%. The effective cost of funds includes non-interest bearing funding sources primarily consisting of demand deposits.
The primary components of the yield on interest earning assets are loan yields, yields on investment securities, and the yield on balances held with the Federal Reserve Bank. During 2013, loan yields decreased 29 basis points to 4.51%. The decrease in loan yields was due to the continued low level of market interest rates and the downward repricing of maturing loans, partially offset by an improvement in the negative impact of non-performing loans. Yields on investment securities decreased by 26 basis points due to the impact of the continued low interest rate environment. This environment results in lower yields as older, higher yielding securities mature and are replaced at the current lower yield levels. The lower level of interest rates also generates a higher level of mortgage-backed security prepayment activity, resulting in a higher level of purchased premium amortization. This higher level of premium amortization did begin to moderate in the second half of 2013. The average balance of funds held at the Federal Reserve Bank decreased $116.2 million to a balance of $1.26 billion in 2013. Reducing these low yielding balances positively

59

Table of Contents

impacts realized earning asset yields. Synovus expects to further modestly reduce the average balances held at the Federal Reserve Bank during 2014.
The primary factors contributing to the 12 basis point decrease in the effective cost of funds during 2013 were a 68 basis point decrease in the cost of long-term debt, a 43 basis point decrease in the cost of time deposits and a 6 basis point decrease in the cost of money market accounts. The decline in the cost of time deposits was primarily due to a 102 basis point decrease in the cost of brokered time deposits. This decrease was driven by the maturity of older, higher cost deposits which were replaced at current lower cost levels.
The net interest margin was 3.50% for 2012, a decrease of 1 basis point from 2011. The yield on earning assets decreased 22 basis points to 4.11% and the effective cost of funds decreased 21 basis points to 0.61%. The effective cost of funds includes non-interest bearing funding sources primarily consisting of demand deposits.
During 2012, loan yields decreased 29 basis points to 4.80%. The decrease in loan yields was due to a continued decline in market interest rates and the downward repricing of maturing fixed rate loans, partially offset by an improvement in the negative impact of non-performing loans. Yields on investment securities decreased by 127 basis points due to continued declines in bond market yields and a significant increase in prepayment activity, which resulted in a higher level of purchased premium amortization. The year-over-year2012 yield on investment securities was also negatively impacted by a repositioning of the portfolio completed during the third quarter of 2011. A key component of this repositioning was the sale of higher coupon, more payment sensitive MBS, and the purchase of lower coupon MBS. This action was deemed to be prudent in light of continued declines in rates and the expectation of a higher level of prepayment activity. While increasing the stability of cash flows, the short-term impact of selling higher coupon MBS is negative to the overall portfolio yield. The yield on balances held at the Federal Reserve Bank remained unchanged at 0.25% while the average balance decreased by $1.27 billion to a balance of $1.37 billion in 2012. Reducing these low yielding balances positively impacts realized earning asset yields. Synovus expects to further modestly reduce the average balances held at the Federal Reserve Bank during 2013.
The primary factors contributing to the 21 basis point decrease in the effective cost of funds during 2012 were a 38 basis point decrease in the cost of time deposits and a 30 basis point decrease in the cost of money market accounts. In addition to these factors, reduced utilization of brokered deposits and a continued deposit mix shift toward lower cost transaction accounts favorably impacted the effective cost of funds. Average non-interest bearing demand deposits, which increased by $425.7 million, or 8.4%, for 2012, funded 22.5%27.5% of average total interest earning assets in 2012 as compared to 19.2% during 2011.
The net interest margin was 3.51% for 2011, up 15 basis points from 2010. The yield on earning assets decreased 16 basis points to 4.33% while the effective cost of funds decreased by 31 basis points to 0.82%.
During 2011, loan yields decreased 8 basis points to 5.09%, due primarily to a continued decline in market interest rates and the downward repricing of maturing fixed-rate loans, and partially offset by an improvement in the negative impact of non-performing loans. Average net loans decreased $2.7 billion or 11.7% to $20.1 billion in 2011. Yields on investment securities decreased by 101 basis points primarily due to the continued declines in bond market yields and the reinvestment of cash flows from older, higher yielding securities. The yield on investment securities was also negatively impacted by the repositioning of the portfolio during the third quarter of 2011. The yield on balances held at the Federal Reserve Bank remained unchanged at 0.25%, while the average balance held at the Federal Reserve Bank decreased by $0.52 billion to $2.64 billion in 2011.
The primary factors contributing to the 31 basis point decrease in the effective cost of funds were a 36 basis point decrease in the cost of time deposits and a 30 basis point decrease in the cost of money market accounts. Additional factors that contributed to the decrease in the effective cost of funds in 2011 include growth in non-interest bearing demand deposit accounts, reduced utilization of brokered time deposits, and a continued deposit mix shift toward lower cost transaction accounts.



6360

Table of Contents

Table 22 - Average Balances, Interest, and Yields

Table 22 - Average Balances, Interest, and Yields

Table 22 - Average Balances, Interest, and Yields

 2012 2011 2010 2013 2012 2011
(dollars in thousands) 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
 
     Average
     Balance    
 Interest 
  Yield/
   Rate    
 Average Balance Interest 
  Yield/
   Rate    
 Average Balance Interest 
  Yield/
   Rate    
 Average Balance Interest 
  Yield/
   Rate    
Assets                                    
Interest earning assets:                                    
Taxable loans, net(1)(2)
 $19,645,210
 919,945
 4.68% $20,563,724
 1,014,144
 4.93% $23,480,939
 1,166,045
 4.97%
Taxable loans, net(1)(2)
 $19,494,216
 862,833
 4.43% $19,645,210
 919,945
 4.68% $20,563,724
 1,014,144
 4.93%
Tax-exempt loans, net(1)(2)(3)
 145,767
 7,576
 5.20
 153,181
 8,110
 5.29
 143,173
 7,891
 5.51
 112,030
 5,564
 4.97
 145,767
 7,576
 5.20
 153,181
 8,110
 5.29
Less Allowance for loan losses 469,714
 
 
 649,024
 
 
 899,015
 
 
 341,658
 
 
 469,714
 
 
 649,024
 
 
Loans, net 19,321,263
 927,521
 4.80
 20,067,881
 1,022,254
 5.09
 22,725,097
 1,173,936
 5.17
 19,264,588
 868,397
 4.51
 19,321,263
 927,521
 4.80
 20,067,881
 1,022,254
 5.09
Investment securities
available for sale:
                                    
Taxable investment securities 3,419,556
 66,416
 1.94
 3,309,981
 106,010
 3.20
 3,045,501
 127,669
 4.19
 3,070,019
 52,118
 1.70
 3,419,556
 66,416
 1.94
 3,309,981
 106,010
 3.20
Tax-exempt investment
securities(3)
 20,451
 1,319
 6.45
 32,177
 2,167
 6.73
 62,999
 4,410
 7.00
 10,827
 686
 6.34
 20,451
 1,319
 6.45
 32,177
 2,167
 6.73
Total investment securities 3,440,007
 67,735
 1.97
 3,342,158
 108,177
 3.24
 3,108,500
 132,079
 4.25
 3,080,846
 52,804
 1.71
 3,440,007
 67,735
 1.97
 3,342,158
 108,177
 3.24
Trading account assets 12,632
 963
 7.62
 17,706
 925
 5.22
 15,664
 843
 5.38
 10,090
 548
 5.43
 12,632
 963
 7.62
 17,706
 925
 5.22
Interest earning deposits with
banks
 20,700
 76
 0.37
 23,712
 114
 0.48
 18,474
 15
 0.08
 21,598
 22
 0.10
 20,700
 76
 0.37
 23,712
 114
 0.48
Due from Federal Reserve
Bank
 1,374,634
 3,451
 0.25
 2,639,885
 6,660
 0.25
 3,156,763
 7,986
 0.25
 1,258,473
 3,222
 0.26
 1,374,634
 3,451
 0.25
 2,639,885
 6,660
 0.25
Federal funds sold and
securities purchased under
resale agreements
 123,732
 140
 0.11
 149,893
 118
 0.08
 173,268
 229
 0.13
 95,838
 85
 0.09
 123,732
 140
 0.11
 149,893
 118
 0.08
FHLB and Federal Reserve
Bank stock
 65,379
 1,159
 1.77
 99,028
 893
 0.90
 129,508
 1,063
 0.82
 67,998
 1,679
 2.47
 65,379
 1,159
 1.77
 99,028
 893
 0.90
Mortgage loans held for sale 146,892
 6,201
 4.22
 121,244
 6,195
 5.11
 171,361
 8,654
 5.05
 109,761
 4,441
 4.05
 146,892
 6,201
 4.22
 121,244
 6,195
 5.11
Total interest earning assets 24,505,239
 1,007,246
 4.11% 26,461,507
 1,145,336
 4.33% 29,498,635
 1,324,805
 4.49% 23,909,192
 931,198
 3.89% 24,505,239
 1,007,246
 4.11% 26,461,507
 1,145,336
 4.33%
Cash and due from banks 450,965
     437,648
     526,301
     431,003
     450,965
     437,648
    
Premises and equipment, net 479,878
     502,390
     565,896
     477,688
     479,878
     502,390
    
Other real estate 198,295
     261,369
     237,773
     142,570
     198,295
     261,369
    
Other assets(4)
 734,944
     849,279
     1,137,575
     1,368,791
     734,944
     849,279
    
Total assets $26,369,321
     $28,512,193
     $31,966,180
     26,329,244
     26,369,321
     28,512,193
    
Liabilities and Equity                                    
Interest bearing liabilities:                                    
Interest bearing demand
deposits
 $3,540,734
 7,467
 0.21% $3,416,021
 10,296
 0.30% $3,680,419
 14,036
 0.38% $3,943,616
 7,773
 0.20% $3,540,734
 7,467
 0.21% $3,416,021
 10,296
 0.30%
Money market accounts 6,834,271
 26,794
 0.39
 6,884,462
 47,489
 0.69
 7,389,926
 73,242
 0.99
 6,334,248
 20,817
 0.33
 6,834,271
 26,794
 0.39
 6,884,462
 47,489
 0.69
Savings deposits 551,803
 598
 0.11
 513,123
 679
 0.13
 486,176
 705
 0.15
 601,036
 632
 0.11
 551,803
 598
 0.11
 513,123
 679
 0.13
Time deposits 5,062,826
 60,890
 1.20
 7,320,737
 115,420
 1.58
 10,350,182
 200,344
 1.94
 4,579,979
 35,170
 0.77
 5,062,826
 60,890
 1.20
 7,320,737
 115,420
 1.58
Federal funds purchased and
securities sold under
repurchase agreements
 320,338
 614
 0.19
 389,582
 1,064
 0.27
 480,700
 1,921
 0.40
 208,267
 324
 0.16
 320,338
 614
 0.19
 389,582
 1,064
 0.27
Long-term debt 1,457,020
 53,660
 3.68
 1,731,218
 42,654
 2.46
 1,807,021
 44,000
 2.43
 1,806,351
 54,106
 3.00
 1,457,020
 53,660
 3.68
 1,731,218
 42,654
 2.46
Total interest bearing liabilities 17,766,992
 150,023
 0.84% 20,255,143
 217,602
 1.07% 24,194,424
 334,248
 1.38% 17,473,497
 118,822
 0.68% 17,766,992
 150,023
 0.84% 20,255,143
 217,602
 1.07%
Non-interest bearing demand deposits 5,507,895
     5,082,164
     4,315,353
     5,353,819
     5,507,895
     5,082,164
    
Other liabilities 235,307
     263,184
     298,200
     206,431
     235,307
     263,184
    
Equity 2,859,127
     2,911,702
     3,158,203
     3,295,497
     2,859,127
     2,911,702
    
Total liabilities and equity $26,369,321
     $28,512,193
     $31,966,180
     $26,329,244
     $26,369,321
     $28,512,193
    
Net interest income/margin   857,223
 3.50%   927,734
 3.51%   990,557
 3.36%   812,376
 3.40%   857,223
 3.50%   927,734
 3.51%
Less Taxable-equivalent adjustment   3,106
     3,580
     4,224
     2,184
     3,106
     3,580
  
Net interest income, actual   854,117
     924,154
     986,333
     810,192
     854,117
     924,154
  
                                    
(1) 
Average loans are shown net of deferred fees and costs. Non-performing loans are included.
(2) 
Interest income includes loan fees as follows: 2013 — $25.6 million, 2012 — $19.8 million, and 2011 — $17.3 million, and 2010 — $18.4 million.
(3) 
Reflects taxable-equivalent adjustments, using the statutory federal tax rate of 35%, adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
(4) 
Includes average net unrealized gains on investment securities available for sale of $12.0 million, $66.3 million, $98.6 million, and $129.6$98.6 million for the years ended December 31, 20122013, 20112012, and 20102011, respectively.



6461

Table of Contents

Table 23 - Rate/Volume Analysis 2012 Compared to 2011 2011 Compared to 2010
2013 Compared to 2012
Change Due to(1)
 
2012 Compared to 2011
Change Due to(1)
 
Change Due to(1)    
 
Change Due to(1)    
(in thousands) Volume Yield/Rate Net Change Volume Yield/Rate Net ChangeVolume Yield/Rate Net Change Volume Yield/Rate Net Change
Interest earned on:                       
Taxable loans, net $(45,283) (48,916) (94,199) (144,986) (6,915) (151,901)$(7,067) (50,045) (57,112) $(45,283) (48,916) (94,199)
Tax-exempt loans, net(2)
 (392) (142) (534) 551
 (332) 219
(1,754) (258) (2,012) (392) (142) (534)
Taxable investment securities 3,506
 (43,100) (39,594) 11,082
 (32,741) (21,659)(6,781) (7,517) (14,298) 3,506
 (43,100) (39,594)
Tax-exempt investment securities(2)
 (789) (59) (848) (2,158) (85) (2,243)(621) (12) (633) (789) (59) (848)
Trading account assets (265) 303
 38
 110
 (28) 82
(194) (221) (415) (265) 303
 38
Interest earning deposits with banks (14) (24) (38) 4
 95
 99
3
 (57) (54) (14) (24) (38)
Due from Federal Reserve Bank (3,163) (46) (3,209) (1,292) (34)
 (1,326)(290) 61
 (229) (3,163) (46) (3,209)
Federal funds sold and securities
purchased under resale agreements
 (21) 43
 22
 (30) (82) (112)(31) (24) (55) (21) 43
 22
FHLB and Federal Reserve Bank stock (303) 569
 266
 (250) 80
 (170)46
 474
 520
 (303) 569
 266
Mortgage loans held for sale 1,311
 (1,305) 6
 (2,531) 72
 (2,459)(1,567) (193) (1,760) 1,311
 (1,305) 6
Total interest income (45,413) (92,677) (138,090) (139,500) (39,970) (179,470)(18,256) (57,792) (76,048) (45,413) (92,677) (138,090)
                       
Interest paid on:                       
Interest bearing demand deposits 374
 (3,203) (2,829) (1,005)
 (2,735) (3,740)846
 (540) 306
 374
 (3,203) (2,829)
Money market accounts (346) (20,349) (20,695) (5,004) (20,749) (25,753)(1,950) (4,027) (5,977) (346) (20,349) (20,695)
Savings deposits 50
 (131) (81) 40
 (67) (27)54
 (20) 34
 50
 (131) (81)
Time deposits (35,675) (18,855) (54,530) (58,771) (26,153) (84,924)(5,794) (19,926) (25,720) (35,675) (18,855) (54,530)
Federal funds purchased and securities sold under repurchase agreements (187) (263) (450) (364) (493) (857)(213) (77) (290) (187) (263) (450)
Other borrowed funds (6,745) 17,751
 11,006
 (1,842) 496
 (1,346)12,855
 (12,409) 446
 (6,745) 17,751
 11,006
Total interest expense (42,529) (25,050) (67,579) (66,946) (49,701) (116,647)5,798
 (36,999) (31,201) (42,529) (25,050) (67,579)
Net interest income $(2,884) (67,627) (70,511) (72,554) 9,731
 (62,823)$(24,054) (20,793) (44,847) $(2,884) (67,627) (70,511)
                       
(1) 
The change in interest due to both rate and volume has been allocated to the yield/rate component.
(2) 
Reflects taxable-equivalent adjustments, using the statutory federal income tax rate of 35%, in adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.


65

Table of Contents

Non-interest Income
Total reported non-interest income was $253.6 million in 2013, down $60.4 million or 19.2% compared to 2012. The decline was primarily due to higher levels of investment securities gains and private equity investment gains recorded during 2012, and a current year decrease in mortgage banking income. Adjusted non-interest income, which excludes net investment securities gains and private equity investment gains/(losses), decreased $13.0 million or 4.9% compared to 2012. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation.
The following table shows the principal components of non-interest income.
Table 24 - Non-interest Income

Table 24 - Non-interest Income

Table 24 - Non-interest Income
 Years Ended December 31, Years Ended December 31,
(in thousands) 2012 2011 2010 2013 2012 2011
Service charges on deposit accounts $78,203
 78,770
 105,114
 $77,789
 78,203
 78,770
Fiduciary and asset management fees 42,503
 45,809
 44,142
 43,450
 42,503
 45,809
Brokerage revenue 26,913
 26,006
 28,184
 27,538
 26,913
 26,006
Mortgage banking income 32,272
 20,316
 33,334
 22,482
 32,272
 20,316
Bankcard fees 34,075
 41,493
 41,420
 30,641
 34,075
 41,493
Investment securities gains (losses), net 39,142
 75,007
 (1,271)
Investment securities gains, net 2,945
 39,142
 75,007
Other fee income 21,138
 19,953
 21,129
 22,567
 21,138
 19,953
Increase (decrease) in fair value of private equity investments, net 8,233
 (1,118) 7,203
(Decrease) increase in fair value of private equity investments, net (2,963) 8,233
 (1,118)
Other non-interest income 31,487
 32,638
 26,092
 29,122
 31,487
 32,638
Total non-interest income $313,966
 338,874
 305,347
 $253,571
 313,966
 338,874
            


62

Total reported non-interest income was $314.0 million in 2012, down $24.9 million or 7.4% compared to 2011. Excluding securities gains, non-interest income increased by $11.0 million or 4.2% over the prior year. The comparison was impacted by the reduction in debit card interchange revenue from implementation
Table of the Durbin Amendment on October 1, 2011. The impact of the Durbin Amendment was a reduction in debit card interchange revenues of approximately $17.0 million in 2012 compared to a reduction of approximately $5.0 million in 2011. During 2012, Synovus implemented fee income initiatives which contributed approximately $9.0 million in additional non-interest income during the year.Contents

Principal Components of Non-interest Income
Service charges on deposit accounts were $78.2$77.8 million in 2012,2013, a slight decrease of 0.7%0.5% from the previous year, and $78.8$78.2 million in 2011,2012, a decrease of 25.1%0.7% from 2010. New fee income initiatives contributed approximately $4.2 million in additional revenues during 2012.2011. Service charges on deposit accounts consist of NSF fees, account analysis fees, and all other service charges.
NSF fees were $37.3$34.0 million in 2012,2013, a decrease of $2.6$3.3 million, or 6.6%,8.8% from 2011.2012, due to lower opt-in rates under Regulation E (Regulation E limits the ability of a financial institution to assess an overdraft fee for paying automated teller machine and debit card transactions that overdraw a customer's account unless the customer affirmatively consents, or opts-in, to the institution's payment of overdrafts for these transactions) and from a decline in the number of accounts following product changes implemented in June of 2012. Account analysis fees were $20.5$22.2 million in 2012, down $1.52013, up $1.7 million, or 6.7%8.5%, compared to 20112012. due to service charge increases implemented on January 1, 2013, reductions in discounted/waived fees, and reductions in earnings credit rates. All other service charges on deposit accounts, which consist primarily of monthly fees on retail demand deposit and saving accounts, were $20.4$21.5 million for 2012,2013, an increase of $3.5$1.1 million, or 20.9%5.5%, compared to 20112012. AllThe year-over year increase in all other service charges included approximately $4.2 million from new fee income initiatives.is primarily due to product changes implemented in June of 2012.
Fiduciary and asset management fees are derived from providing estate administration, employee benefit plan administration, personal trust, corporate trust, corporate bond, investment management and financial planning services. Fiduciary and asset management fees were $42.543.5 million in 20122013, a decreasean increase of 7.2%2.2% from 20112012, primarily due to a declinean increase in fees from trust services. Fiduciary and asset management fees increased 3.8%decreased 7.2% in 2011 over2012 compared to 20102011.
At December 31, 20122013, the market value of AUMassets under management was approximately $8.79$9.8 billion, an increase of 11.9% from 2012, and $8.8 billion at December 31, 2012, an increase of 2.8% from 2011, and $8.55 billion at December 31, 2011, a decrease of 4.3% from 2010. Reported assets under management include approximately $276.1$289 million and $273.4$276 million at December 31, 20122013 and 20112012, respectively, of assets managed for certain Synovus employee retirement plans. Assets under managementAUM consist of all assets where Synovus has investment authority. Assets under advisement were approximately $2.46$2.6 billion and $3.19$2.5 billion at December 31, 20122013 and 20112012, respectively. Assets under advisement consist of non-managed assets as well as non-custody assets where Synovus earns a consulting fee. Assets under advisement at December 31, 20122013 decreased 22.7%increased 5.8% from 20112012. Total assets under management and advisement were $11.25approximately $12.4 billion at December 31, 20122013 compared to $11.74$11.3 billion at December 31, 20112012. Many of the fiduciary and asset management fee charges are based on asset values, and changes in these values throughout the year directly impact fees earned.
Brokerage revenue was $26.927.5 million in 2013, a 2.3% increase from 2012, and $26.9 million in 2012, a 3.5% increase from 2011, and $26.0 million in 2011, a 7.7% decrease from 2010. Brokerage revenue consists primarily of brokerage commissions. Brokerage assets were $3.93$4.67 billion and $3.71$3.93 billion as of December 31, 20122013 and 20112012, respectively.
Mortgage banking income decreased $9.8 million or 30.3% for the year ended December 31, 2013 compared to 2012. The decline was primarily due to a decrease in mortgage production with refinance volume down significantly as well as lower revenue per loan due to new purchase market competitive pressures. Mortgage banking income increased $12.0 million or 58.9% for the year ended December 31, 2012 compared to 2011. Mortgage production volume was $1.47 billion for the year ended December 31, 2012, an increase due to a high level of $266 million, or 22.1%,

66

Table of Contents

compared to 2011. As rates continued to be at or near historical lows, mortgage origination demand was higher in 2012 due primarily to an increased appetite for refinancing loans in an improving economy.refinance activity during 2012.
Bankcard fees decreased $7.4$3.4 million, or 17.9%10.1%, for the year ended December 31, 20122013 compared to 20112012., primarily due to a $2.9 million benefit recorded during 2012 from a change in the debit card rewards program. Bankcard fees consist primarily of credit card interchange fees and debit card interchange fees. Debit card interchange fees were $11.9$12.9 million, down 47.9%up 8.2% for the year ended December 31, 20122013, compared to 20112012. The debit card interchange fees for both 2011 and 2012 were impacted by the October 1, 2011 adoption of the Durbin Amendment discussed below. Additionally, during 2012, Synovus recorded a benefit of approximately $2.3 million due to a change in the debit card rewards program. Credit card interchange fees were $20.7$21.2 million, up $1.0 million,$466 thousand, or 5.3%2.2%, for the year ended December 31, 20122013 compared to 20112012. Bankcard fees decreased $7.4 million, or 17.9%, for the year ended December 31, 2012 compared to 2011 primarily due to an increase in transaction volume.as a result of regulations that became effective on October 1, 2011 that restricted interchange fees on debit card transactions.
Other fee income includes fees for letters of credit, safe deposit box fees, access fees for automatic teller machine use, customer swap dealer fees, and other miscellaneous fee-related income.service charges. Other fee income increased $1.2$1.4 million, or 5.9%6.8%, for the year ended December 31, 20122013 compared to 20112012 and included approximately $2.2 million from new. The increase in other fee income initiatives.for the year ended December 31, 2013 compared to 2012 was largely due to an increase in customer swap dealer fees.
Private equity investments consist primarily of earnings on equity method investments in venture capital funds, and the incomenet loss in 2013 consisted mostly of unrealized losses on various investments within the fund; the net gain in 2012 consisted mostly of unrealized gains on various investments within the fund.
The main components of other non-interest income are income from company-owned life insurance policies, insurance commissions, card sponsorship fees and other miscellaneous items.
Impact from Regulatory Reform on Fee Income
During 2010 and 2011, regulations that reduce NSF fees and debit card interchange fee Other non-interest income became effective. On August 1, 2010, Regulation E became effective. This regulation limits the ability of a financial institution to assess an overdraft fee for paying automated teller machine and debit card transactions that overdraw a customer’s account unless the customer affirmatively consents,decreased $2.4 million or opts-in, to the institution’s payment of overdrafts for these transactions. The impact to NSF fees from this regulation for 2011 and 2010 were decreases of approximately $16 million and $5 million, respectively. Also, on January 19, 2011, Synovus implemented certain processing changes as required by regulatory guidance that resulted in a decrease in NSF fees of approximately $13.0 million7.5% for the year ended December 31, 2011 with a full2013 compared to 2012. Other non-interest income for the year impact inended December 31, 2012 included higher levels of approximately $13.6 million.
On October 1, 2011, certain provisionsmiscellaneous income items as well as higher levels of the Dodd-Frank Act became effective. These provisions, commonly referred to as the “Durbin Amendment,” amended the Electronic Fund Transfer Act and required the Board of Governors of the Federal Reserve System to develop rules that implement, among other things, interchange fee restrictions on debit card transactions. The full year reduction in debit card interchange fee revenue resulting from these provisions was approximately $17.0 million in 2012 with a partial year impact of $5.0 million in 2011.
As described under the section titled "Principal Components of Non-interest Income," Synovus has implemented new fee income strategies to aid in partially offsetting the impact of regulatory reform. Future additional rulemaking or further regulatory changes could impact our ability to execute new strategies to replace fee income. See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position" of this Report.

insurance commissions.

6763

Table of Contents

Non-interest Expense
Non-interest expense for 20122013 was $816.2$741.5 million, down $74.7 million, or 9.2%, from 2012, following a decrease of $87.5 million or 9.7%, from 2011 following a decline of $105.8 million or 10.5% in 2011 from 2010. Core expenses,2012 compared to 2011. Adjusted non-interest expense, which excludeexcludes Visa indemnification charges, restructuring charges, other credit costs, and amountslitigation loss contingency expense, was $670.5 million in 2013, a decline of $21.8 million, or 3.1%, from curtailment of post-retirement defined benefit plan,2012, and declined $25.1 million or 3.5%, in 2012 from 2011 and declined $95.3 million or 11.7%2011. The decline in 2011 from 2010 reflecting the impactadjusted non-interest expense during 2013 was due primarily to implementation of the efficiency savings initiatives implemented beginning$30 million expense reduction initiative announced in 2011.January 2013. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation. Synovus remains focusedcontinues to focus on improvingincreasing efficiencies while also strategically investing in key talent, new technologies, and infrastructure that will drive growth and improve the customer experience.marketing.
The following table summarizes this data for the years ended December 31, 20122013, 20112012 and 20102011.
Table 25 - Non-interest Expense

    
 Years Ended December 31, Years Ended December 31,
(in thousands) 2012 2011 2010 2013 2012 2011
Salaries and other personnel expense $375,872
 371,148
 418,629
 $368,152
 375,872
 371,546
Net occupancy and equipment expense 105,575
 114,037
 122,046
 103,339
 105,575
 114,037
FDIC insurance and other regulatory fees 45,408
 59,063
 69,480
 32,758
 45,408
 59,063
Foreclosed real estate expense, net 90,655
 133,570
 163,630
 33,864
 90,655
 133,570
Losses (gains) on other loans held for sale, net 4,681
 (2,737) 3,050
 329
 4,681
 (2,737)
Professional fees 41,307
 40,585
 45,554
 38,776
 41,307
 40,585
Data processing expense 33,440
 35,757
 45,478
Third-party services 40,135
 38,006
 40,028
Visa indemnification charges 6,304
 6,038
 
 1,600
 6,304
 6,038
Restructuring charges 5,412
 30,665
 5,538
 11,064
 5,412
 30,665
Loss (gain) on curtailment of post-retirement defined benefit plan 
 398
 (7,092)
Other operating expenses 107,583
 115,241
 143,263
 111,520
 103,017
 110,970
Total non-interest expense $816,237
 903,765
 1,009,576
 $741,537
 816,237
 903,765
            
20122013 vs. 2012
Total employees were 4,696 at December 31, 2013, down 267 or 5.4% from 4,963 employees at December 31, 2012. Salaries and other personnel expenses decreased $7.7 million, or 2.1% from 2012, primarily due to the decrease in headcount, but partially offset by increases in employee insurance costs.
Net occupancy and equipment expense declined $2.2 million or 2.1% during 2013, reflecting savings realized from ongoing efficiency initiatives.
FDIC insurance costs and other regulatory fees decreased $12.6 million, or 27.9% in 2013 compared to 2012 primarily due to a decline in the assessment rate for Synovus Bank.
Foreclosed real estate expense decreased $56.8 million, or 62.6%, down from $90.7 million during 2012. The decline was largely a result of lower levels of write-downs due to declines in fair value of ORE, as well as lower inventory due to a reduction in the level of foreclosures. For further discussion of foreclosed real estate, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 9 - Other Real Estate" of this Report.
Restructuring charges of $11.1 million in 2013 are comprised of $8.0 million in severance charges, $1.9 million in net asset impairment charges, $1.1 million in lease termination charges, and $63 thousand in professional fees. For further explanation of restructuring charges, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 3 - Restructuring Charges" of this Report.
Other operating expenses for 2013 include a $10.0 million litigation loss contingency accrual recorded during the three months ended December 31, 2013. Please refer to "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report for a more detailed discussion of legal proceedings and expenses related thereto.
Again in 2013, Synovus has achieved substantial progress in reducing operating expenses. New expense savings initiatives of approximately $30 million are expected to be implemented during 2014 while continuing to increase investments in talent, technology, and marketing.

64

Table of Contents

2012 vs. 2011
Total salaries and other personnel expense was $375.9 million in 2012, up $4.7$4.3 million, or 1.3%1.2% from 2011. Headcount decreased to 4,963 at December 31, 2012, down 261, or 5.0% from 5,224 employees at December 31, 2011. The expense savings realized from the decrease in headcount and decrease in employee insurance expense were offset by higher commission expense on mortgage banking and brokerage revenue, higher incentive compensation, and annual merit increases.
Net occupancy and equipment expense declined $8.5 million, or 7.4%, during 2012 primarily due to savings realized from ongoing efficiency initiatives, including the closing of 41 branches since January 2011.during the two years ended December 31, 2012.
FDIC insurance costs and other regulatory fees decreased $13.7 million, or 23.1% in 2012 compared to 2011 due to the favorable impact of continuing improved performance at Synovus Bank on the assessment rate and a decline in the assessment base.
Foreclosed real estate expense continued to decline during 2012. Foreclosed real estate costs decreased $42.9 million, or 32.1% in 2012. This decline was largely a result of lower ORE inventory due to a reduction in the level of foreclosures as well as lower charges due to declines in fair value. For further discussion of foreclosed real estate, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 9 - Other Real Estate" of this Report.
During 2012, Synovus recognized Visa indemnification charges of $6.3 million compared to $6.0 million in 2011. These charges are related to Synovus' obligations as a member of the Visa USA network. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Visa Shares and Related Agreement" of this Report for further discussion of Visa indemnification charges.
Restructuring charges of $5.4$5.4 million in 2012 are comprised of $3.8 million in severance charges, $1.3 million in asset impairment charges, and $306 thousand in professional fees. For further explanation of restructuring charges, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 3 - Restructuring Charges" of this Report.
Other operating expenses decreased $7.7$8.0 million, or 6.6%7.2%, during 2012 compared to 2011 with declines in most expense categories.
Synovus has achieved substantial progress in aligning operating costs with the current size of the organization, while continuing to make investments in talent and infrastructure that enhance the customer experience. A recently completed company-wide analysis

68

Table of Contents

of the Company's cost structure identified new expense savings initiatives of approximately $30 million to be implemented during 2013.
2011 vs. 2010
In January 2011, Synovus announced efficiency initiatives which were expected to generate expense savings of $75 million in 2011 (or annualized expense savings of $100 million by 2012), primarily through the reduction of approximately 850 positions and from the expected closing of 39 bank branch locations. Synovus implemented these initiatives during 2011 and exceeded the 2011 targeted impact of $75 million of expense savings. These actions consisted primarily of the elimination of approximately 850 positions and the closing of 31 bank branches. The 2011 expense reductions related to these initiatives were a key driver in the total reduction of core expenses of $95.3 million in 2011. These initiatives also resulted in the restructuring charges which are further described below.
Total salaries and other personnel expense declined $47.5 million, or 11.3%, in 2011 compared to 2010. The decline in expense was largely due to the planned reductions in headcount from the implementation of the efficiency initiatives that were announced and implemented in 2011. Total employees were 5,224 at December 31, 2011, down 885, or 14.5%, from 6,109 employees at December 31, 2010.
Net occupancy and equipment expense declined $8 million, or 6.6%, during 2011 with savings realized from the efficiency initiatives, including the closing of 31 branches during 2011.
FDIC insurance and other regulatory fees decreased $10.4 million, or 15.0%, in 2011 compared to 2010 primarily due to a decrease in the assessment base and elimination of the additional assessment collected during 2010 under the FDIC's Transaction Account Guarantee Program.
Foreclosed real estate costs decreased $30.1 million, or 18.4%, in 2011. The decline was the result of a reduction in the level of foreclosures, a reduction in charges related to declines in fair value subsequent to foreclosure, and a reduction in losses on the disposition of foreclosed real estate. For further discussion of foreclosed real estate, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 9 - Other Real Estate" of this Report.
Data processing expense declined $9.7 million, or 21.4%, in 2011 compared to 2010. The decline was primarily driven by renegotiated and/or terminated provider services.
Restructuring charges of $30.7 million in 2011 are comprised of $17.6 million in severance charges, $5.7 million in asset impairment charges, $3.1 million in lease termination charges, and $4.2 million in professional fees and other charges. For further discussion of restructuring charges, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 3 - Restructuring Charges" of this Report.
Other operating expensesdecreased $28.0 million or 19.6% from 2010 due to decreases in credit related expenses, as well as $4.7 million, or 38.2%, decrease in advertising expenses, and decreases in most all other expense categories.

Income Tax Expense
Income tax expense was $93.2 million for the year ended December 31, 2013 compared to an income tax benefit wasof $798.7 million for the year ended December 31, 2012 compared to income tax expense of $1.3 million for the year ended December 31, 2011.2012. The 2012 income tax benefit was primarily due to the $802.8 million income tax benefit recognized during the three months ended December 31, 2012 upon the reversal of substantially all of the deferred tax asset valuation allowance. Income tax expense in 2011 was minimal because the Company recognized reductions to the deferred tax asset valuation allowance which offset current tax expense. In 2013, the Company expects to record income tax expense at anThe effective tax rate offor the year ended December 31, 2013 was approximately 36%.37%, and management currently expects a similar effective tax rate for the year ending December 31, 2014. The actual effective income tax rate in future periods could be affected by items that are infrequent in nature such as new legislation and changes in the deferred tax asset valuation allowance. SeeSee" Part II Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies", as well as "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies"Policies and "Part IINote 24 - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies"Income Taxes" of this Report for additional discussion regarding deferred income taxes.
At December 31, 2012,2013, total deferred tax assets, net of valuation allowance, were $806.4$744.6 million compared to $2.1$806.4 million at December 31, 2011.2012. The decline is mainly due to the utilization of NOL carryforwards. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts and their respective tax bases including operating losses and tax credit carryforwards. Net deferred tax assets (deferred tax assets net of deferred tax liabilities and valuation allowance) are reported on the consolidated balance sheet as a component of total assets.

69

Table of Contents

Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. At December 31, 2012,2013, the Company is no longer in a three-year cumulative loss position, which representsposition; accordingly, it no longer has this negative evidence. However, basedevidence to consider when evaluating the realization of its deferred tax assets. Based on the weight of all the positive and negative evidence at December 31, 2012,2013, management has concluded that it wasis more likely than not that $806.4$744.6 million of the net deferred tax assets will be realized based upon future taxable income and therefore, reversed $802.8 million of the valuation allowance at December 31, 2012.income. The valuation allowance of $18.7$14.6 million at December 31, 20122013 is related to specific state income tax credits and the benefit of specific state NOL carryforwards that have various expiration dates through the tax year 20182023 and are expected to expire before they can be utilized. The reversal of the valuation allowance resulted in an income tax benefit of $802.8 million, or $0.88 per diluted common share for the year ended December 31, 2012, and an increase in tangible book value per common share of $1.02.
The deferred tax asset valuation allowance was reversed in the fourth quarter of 2012 after the achievement of operating results for the fourth quarter and full year of 2012 demonstrated the continuation of profitable operating results, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary distressed assets sales completed during the fourth quarter of 2012, marking the sixth consecutive quarter of profitable operating results. The fourth quarter of 2012 results also provided further validation of the positive credit quality trending improvements marking the twelfth consecutive quarter of such improvements. The pace of credit quality improvement accelerated during the fourth quarter of 2012 after the completion of the bulk sale of distressed assets. At December 31, 2012, Synovus Bank's classified asset ratio as a percentage of Tier 1 Capital and the allowance for loan losses improved to 38.07% from 50.65% at September 30, 2012 and 62.51% at December 31, 2011. The consolidated classified asset ratio improved to 44.83% at December 31, 2012 from 58.65% and 70.27% at September 30, 2012 and December 31, 2011, respectively.
In addition, the achievement of operating results for the fourth quarter and full year of 2012 consistent with management's forecast for these periods, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary sales of distressed assets in the fourth quarter 2012, provides further evidence of the Company's ability to produce reliable forecasts, and strengthens the weight of the positive evidence that forecasted future taxable income will be sufficient to realize the $806.4 million net deferred tax asset at December 31, 2012. The positive evidence related to the forecasted future taxable income assists in overcoming the weight of the negative evidence related to the significant operating losses recognized as a result of the recent financial crisis and adds to the overall weight of positive evidence that the December 31, 2012 deferred tax asset is more likely than not realizable. Prior to the fourth quarter of 2012, the Company was unable to conclude that there was sufficient evidence to support that the deferred tax asset was more likely than not realizable and to support the reversal of the deferred tax asset valuation allowance.
The Company is currently in a three-year cumulative loss position which is considered negative evidence. The three-year cumulative loss position was driven by significant credit losses experienced during the recent crisis. While there have been significant improvements in credit quality trending, problem loans remain at elevated levels.     
The positive evidence at December 31, 2013 includes an increase in taxable income in 2013 vs. 2012, included the Company's significantly improved credit risk profile and the continued improving trendsimprovement in credit quality, continued profitability in recent quarters,an additional year under the enhanced credit risk policy enhancements which reducereduces exposure to credit risk through concentration limits by loan type, exposure limits to single borrowers, among others, record of long-term positive earnings prior to the most recent economic downturn, the Company'sCompany’s strong capital position, as well as sufficient amounts of estimatedprojected future taxable income, of the appropriate character, to support the realization of $806.4$744.6 million of the Company'sCompany’s net deferred tax asset at December 31, 2012.2013. Management's confidence in the realization of projected future taxable income is based on an analysis of the Company's

65

Table of Contents

risk profile and recent trends in financial performance, including credit quality trends. Based upon the 2012 level of income, excluding both the impact of the pre-tax charge of approximately $157 million from the fourth quarter sales of distressed assets and the pre-tax 2012 net gain on the sales of securities, the Company would realize the $806.4 million in net deferred tax assets in 14 years, which is well within the statutory carryforward periods. The Company expects to generate higher levels of future taxable income than these levels. In determining whether management's projections of future taxable income are reliable, management considered objective evidence supporting the forecast assumptions as well as recent experience which demonstrates the Company's ability to reasonably project future results of operations. The analysis showed that credit losses will continueSee “Part I - Item 1A. Risk Factors - We may not be able to be at elevated levels but will continue to trend downward, and that credit quality indicators will continue to improve. Further, while the banking environment is expected to remain challenging due to economic and other uncertainties, the Company believes that it can confidently forecast future taxable income at sufficient levels overrealize our deferred tax assets in the future period of time that the Company has availableand they may be subject to realize its December 31, 2012 deferred tax asset.additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios."
Synovus expects to realize the $806.4$744.6 million in net deferred tax assets well in advance of the statutory carryforward period. At December 31, 2012, approximately $189.62013, $203.0 million of existing deferred tax assets are not related to net operating losses or credits and therefore, have no expiration date. Approximately $519.8$445.7 million of the remaining deferred tax assets relate to federal net operating losses which will expire in annual installments annually beginning in 2028 through 2032. Additionally, approximately $71.1$64.7 million of the deferred tax assets relate to state net operating losses which will expire in annual installments beginning in 2013 through 2032.the tax year 2033. Tax credit carryforwards at December 31, 20122013 include federal alternative minimum tax credits totaling $19.1

70

Table of Contents

$21.3 million which have an unlimited carryforward period. Other federal and state tax credits at December 31, 20122013 total $25.5$24.5 million and will expire in annual installments beginning in 2013have expiration dates through 2032.the tax year 2033.
Several legislative proposals have each called for lowering the current 35% federal corporate income tax rate. If the corporate income tax rate is lowered, it would reduce the value of the deferred tax assets which would result in additional income tax expense in the period that such lower rate is enacted. Changes in future enacted income tax rates could be significant to the Company's financial position, results of operations, or cash flows. See “Part I - Item 1A. Risk Factors - While we recently reversed the valuationallowance for our deferred tax assets, we may not be able to realize these assets in the future and they may be subject to additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios."
The Tax Reform Act of 1986 contains provisions that limit the utilization of NOLsNOL carryovers if there has been an “ownership change” as defined in Section 382 of the IRC. In general, this would occur if certain ownership changes related to ourof common stock that is held by one or more 5% or greater shareholders exceedincreased by more than 50 percent measuredpercentage points over their lowest pre-change ownership within a rolling three year period. If we experienceSynovus experiences such an ownership change, ourthe utilization of pre-change NOLs to reduce future federal income tax obligations could be limited. To reduce the likelihood of such an ownership change, Synovus adopted a Rights Plan in 2010 that was ratified by Synovus shareholders in 2011. The Rights Plan willwas extended on April 24, 2013 to expire on April 28, 2016. See “Part I - Item 1A. Risk Factors - Issuances or sales of Common Stock or other equity securities could result in Aprilan “ownership change” as defined for U.S. federal income tax purposes. In the event an “ownership change” were to occur, our ability to fully utilize a significant portion of 2013. The Board of Directorsour U.S. federal and state tax net operating losses and certain built-in losses that have not been recognized for tax purposes could determine to extend the termbe impaired as a result of the Rights Plan upon the expirationoperation of its current term or adopt another Rights Plan, subject to subsequent ratification by Synovus shareholders, if it is determined that the NOLs are at risk of limitation under Section 382 or that such action is otherwise inof the best interest of Synovus' shareholders.

Code."
Credit Quality
During 2013, credit quality continued to improve, with all key credit quality measures improving significantly from 2012 levels.
Total credit costs
Total credit costs (provision for loan losses plus other credit costs which consist primarily of foreclosed real estate expense, net, provision for losses on unfunded commitments, and charges related to other loans held for sale) for the years ended December 31, 2013 and2012were $118.0 million and $432.6 million, respectively, including provision for loan losses of $69.6 million and $320.4 million, respectively, and net expenses related to foreclosed real estate of $33.9 million and $90.7 million, respectively. Total credit costs for 2013 declined $314.6 million or 72.7% from 2012, driven primarily by a $250.8 million decrease in provision for loan losses and lower net foreclosed real estate expenses. 2012 credit quality has improved at an accelerated pace as NPAs, NPLs, net charge-offs, substandard accruing loans,costs included approximately $157 million from the sale of distressed assets completed during the fourth quarter of 2012. Synovus expects credit costs in the first half of 2014 to remain near the second half of 2013 levels of $44.7 million and special mention loans all decreased significantly from 2011 levels.

then begin to trend downward in the second half of 2014.
Non-performing Assets
Total NPAs were $539.6 million at December 31, 2013, a $163.5 million or 23.2% decrease from $703.1 million at December 31, 2012, a $414.4 million or 37.1% decrease from $1.12 billion at December 31, 2011. Non-performingThe decline in non-performing assets which are at their lowest level in almost five years (since the first quarter of 2008), werewas primarily impacted by asset dispositions,due to lower NPL inflows, asset dispositions, and net charge-offs. Total non-performing assets as a percentage of total loans, other loans held for sale, and other real estate declined to 2.67% at December 31, 2013 compared to 3.57% at December 31, 2012 compared to 5.50% at December 31, 2011. NPAs are expected to continue to decline at a steady pace in 2013.2014.
Non-performing loans were $416.3 million at December 31, 2013, a $127.0 million or 23.4% decrease from $543.3 million at December 31, 2012, a $339.7 million or 38.5% decrease from $883.0 million at December 31, 2011. The decline in 2012 was driven by a $402.0 million or 62.7% decrease in NPL inflows and distressed loan sales (which includes some performing loans) of $734.2 million and a $307.4 million or 32.4% decrease in NPL inflows.$141.2 million. CRE NPLs decreased by $171.6$101.6 million or 32.5%28.5% from 20112012 and accounted for 50.5%79.9% of the total 20122013 decrease in NPLs. Total non-performing loans as a percentage of total loans were 2.08% at December 31, 2013 compared to 2.78% at December 31, 2012 compared to 4.40% at. Interest income recorded on non-accrual loans for the years ended December 31, 2011. Interest income on non-accrual loans outstanding at December 31, 20122013 and 20112012 that would have been recorded if the loans had been current and performed in accordance with their original terms was $30.2$5.8 million and $71.37.7 million, respectively.
During the recent credit crisis, the residential construction and development and land acquisition portfolio experienced a higher level of NPLs and losses than any other loan category. From 2008 through 2012, this portfolio had $2.07 billion in losses, which was approximately 47% of all losses during this period of time. The exposure from this portfolio has declined significantly as the performing loans in this portfolio have decreased over 83% from a peak of $5.88 billion, or 22% of total performing loans at the end of 2007 to $970.5 million or 5% of total performing loans at the end of 2012. NPLs in this portfolio have also decreased $136.7 million or 36.6% from $373.8 million at December 31, 2011 to $237.1 million at December 31, 2012. Synovus is generally not actively seeking to originate these types of loans, and is continuing to closely monitor and reduce the remaining exposure in this portfolio.

7166

Table of Contents

The following table shows the composition of the residential construction and development and land acquisition portfolio by stateORE was $112.6 million at December 31, 20122013 and 2011.
Table 26 - Composition of Residential Construction and Development and Land Acquisition Portfolio by State(1)

 December 31, 2012
(in thousands)Non-performing Loans Performing Loans Total Loans
Georgia(2)    
$188,699
 512,064
 700,763
Florida20,165
 145,517
 165,682
South Carolina10,573
 146,644
 157,217
Tennessee892
 21,059
 21,951
Alabama16,740
 145,179
 161,919
Total$237,069
 970,463
 1,207,532
      
 December 31, 2011
 
 
 
 
 
 
(dollars in thousands)
Non-performing Loans Performing Loans Total Loans
Georgia(3)    
214,852
 716,288
 931,140
Florida59,898
 161,214
 221,112
South Carolina69,805
 249,768
 319,573
Tennessee3,447
 23,541
 26,988
Alabama25,809
 212,131
 237,940
Total373,811
 1,362,942
 1,736,753
      
(1) Loans are grouped by state based on where the loans were originated.
(2) Atlanta represents $253,794 of total residential construction and development and land acquisition loans, $222,063 of performing residential construction and development and land acquisition loans, and $31,731 of non-performing residential construction and development and land acquisition loans.
(3)Atlanta represents $397,462 of total residential construction and development and land acquisition loans, $267,454 of performing residential construction and development and land acquisition loans, and $130,008 of non-performing residential construction and development and land acquisition loans.
ORE was, down $37.7 million or 25.0% from $150.3 million at December 31, 2012, down $54.0 million or 26.4% from $204.2 million at December 31, 2011. The decline from 20112012 was driven by sales, fewer properties being transferred into other real estate, sales, and to a lesser extent, write-downs for declines in fair value subsequent to foreclosure.ORE sales for 20122013 were $184.5$110.4 million compared to $216.9$184.5 million in 2011.2012. Residential construction and development and land acquisition ORE of $84.2$62.3 million represents 56.0%55.3% of ORE at December 31, 20122013 and decreased by $32.5$21.9 million or 27.8%26.0% from $116.6$84.2 million at December 31, 20112012.
The following table shows the components of NPAs by portfolio class at December 31, 20122013 and 20112012.
Table 27 - NPAs by Portfolio Class
December 31,December 31,
2012 20112013 2012
(in thousands)
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
 
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
 
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
Investment properties$91,868
 74
 10,011
 101,953 95,766
 5,814
 28,828
 130,408
$66,454
 190
 8,199
 74,843
 $91,868
 74
 10,011
 101,953
1-4 family properties72,578
 3,774
 54,070
 130,422 197,584
 14,262
 77,395
 289,241
33,819
 3,191
 28,208
 65,218
 72,578
 3,774
 54,070
 130,422
Land acquisition191,475
 3,571
 41,094
 236,140 234,151
 5,172
 48,987
 288,310
154,095
 1,475
 38,450
 194,020
 191,475
 3,571
 41,094
 236,140
Total commercial real estate355,921
 7,419
 105,175
 468,515 527,501
 25,248
 155,210
 707,959
254,368
 4,856
 74,857
 334,081
 355,921
 7,419
 105,175
 468,515
Commercial and industrial122,961
 2,036
 33,967
 158,964 267,600
 4,908
 34,547
 307,055
Commercial, financial, and agricultural59,628
 430
 13,530
 73,588
 79,575
 20
 21,525
 101,120
Owner-occupied36,980
 5,381
 12,175
 54,536
 43,386
 2,016
 12,442
 57,844
Small business5,608
 18
 1,084
 6,710
 5,549
 
 705
 6,254
Total commercial and industrial102,216
 5,829
 26,789
 134,834
 128,510
 2,036
 34,672
 165,218
Retail64,451
 
 11,129
 75,580 87,920
 
 14,475
 102,395
59,716
 
 10,983
 70,699
 58,902
 
 10,424
 69,326
Total$543,333
 9,455
 150,271
 703,059 883,021
 30,156
 204,232
 1,117,409
$416,300
 10,685
 112,629
 539,614
 $543,333
 9,455
 150,271
 703,059
                           
(1) NPL ratio is 2.78%2.08% and 4.40%2.78% at December 31, 2013and2012 and 2011, respectively.
(2) NPA ratio is 3.57%2.67% and 5.50%3.57% at December 31, 2013and2012 and 2011, respectively.

72

Table of Contents

NPL inflows declined $307.4$402.0 million or 32.4%62.7% from $948.8 million for 2011 to $641.4 million for 2012. to $239.4 million for 2013, with declines in all portfolio components. For more detailed information on NPL inflows for 20122013 and 2011,2012, refer to the table below, NPL Inflows by Portfolio Class. NPL inflows are expected to continue to decline during 2013.
The following table shows NPL inflows by portfolio class for the years ended December 31, 20122013 and 20112012.
Table 28- NPL Inflows by Portfolio ClassYears Ended December 31,Years Ended December 31,
(in thousands)2012 20112013 2012
Investment properties$164,441
 158,048
$36,385
 $164,441
1-4 family properties84,174
 191,277
46,008
 84,174
Land acquisition196,337
 197,186
22,193
 196,337
Total commercial real estate444,952
 546,511
104,586
 444,952
Commercial and industrial119,576
 291,112
Commercial, financial, and agricultural41,727
 71,026
Owner-occupied30,016
 48,550
Small business6,248
 6,686
Total commercial and industrial77,991
 126,262
Retail76,878
 111,178
56,805
 70,192
Total NPL inflows$641,406
 948,801
$239,382
 $641,406
      
Asset Dispositions
During 2009, the Company began its asset disposition strategy, which centers around disposition of distressed assets, as a proactive measure in managing the loan portfolio. Subsequent to the implementation of the asset disposition strategy, Synovus entered into the Synovus MOU. The Synovus MOU was in alignment with the existing asset disposition strategy, including managing various asset quality2013, 2012, and regulatory capital ratios. During 2012,2011, Synovus continued to decrease theits level of distressed assets through dispositions. In the fourth quarter of 2012, Synovus completed distressed asset sales with a carrying value of $545.5 million, which primarily consisted of a bulk sale, and resulted in pre-tax charges of approximately $157 million. During 20122013, 20112012 and 20102011, Synovus completed sales of distressed assets with total carrying values of $251.6 million, $918.8 million, and $702.5 million, and $1.22 billion, respectively. Net charge-offs recorded during the years ended December 31, 2012, 2011 and 2010 related to this strategy were approximately $694 million. See

67

Table 35for further details regarding the Company's net charge-off activity.of Contents

Troubled Debt Restructurings
When borrowers are experiencing financial difficulties, the Company may, in order to assist the borrowers in repaying the principal and interest owed to the Company, make certain modifications to the borrower's loan. All loan modifications, renewals, and renewalsrefinances are evaluated for troubled debt restructuring (TDR) classification. In accordance with ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, issued in April 2011, a TDR is defined as a modification with a borrower that is experiencing financial difficulties, and the company has granted a financial concession that it would not normally make. The market interest rate concept in ASU 2011-02 states that if a borrower does not otherwise have access to funds at a market interest rates for debt with characteristics similar to those of the restructured debt, the restructuring would be considered to be at a below-market rate, which indicates that the lender may have granted a concession. Since Synovus often increasesdecreases or maintains the interest rate upon renewal of a commercial loan, including renewals of loans involving borrowers experiencing financial difficulties, the market rate concept has become a significant factor in determining if a loan is classified as a TDR. All TDR's are considered to be impaired loans, and the amount of impairment, if any, is determined in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan-an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40.
Concessions provided by Synovus in a TDR are generally made in order to assist borrowers so that debt service is not interrupted and to mitigate the potential for loan losses. A number of factors are reviewed when a loan is renewed, refinanced, or modified, including cash flows, collateral values, guarantees, and loan structures. Concessions are primarily in the form of providing a below market interest rate given the borrower's credit risk to assist the borrower in managing cash flows, an extension of the maturity of the loan generally for less than one year, or a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time). These types of concessions may be made during the term of a loan or upon the maturity of a loan, as a loan renewal. Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concessions are being granted, including consideration of whether the renewed loan has an interest rate that is at market, given the credit risk related to the loan. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of three months or less, are generally not considered to be financial concessions. Further, it is generally Synovus' practice not to defer principal and/or interest for more than twelve months.
Since 2009, for consumer real estate borrowers experiencing financial difficulties that evidence that current monthly payments are unsustainable, Synovus has been providing through its consumer real estate home affordability program (HAP), a below market

73


interest rate given the borrower's credit risk and/or an extension of the maturity and amortization period beyond loan policy limits for renewed loans. All consumer loans restructured or modified under HAP are TDRs. In December 2013, the home affordability program ended, and any of the loans in this program that are renewed, refinanced, or modified will no longer be able to utilize this program. As of December 31, 20122013, and 2012, there were $27.3 million and $26.4 million, respectively, in accruing TDRs that were part of the HAP program.
Non-accruing TDRs may generally be returned to accrual status if there has been a period of performance, consisting usually of at least a six month sustained period of repayment performance byin accordance with the borrower.terms of the agreement. Consistent with regulatory guidance, a TDR will generally no longer be reported as a TDR after a period of performance which is generally a minimum of six months and after the loan has been reported as a TDR at a year-end reporting date, and if at the time of the modification, the interest rate was at market, considering the credit risk associated with the borrower.
At December 31, 20122013, troubled debt restructurings (accruing and non-accruing) were $767.8$769.8 million, a decreasean increase of $114.6$2.0 million or 13.0% compared to December 31, 20112012. Non-accruing TDRs of $213.4 million at December 31, 2013 increased $119.0 million from December 31, 2012 primarily due to the restructuring of one larger credit relationship, which was previously reported as an impaired non-accruing relationship. Accruing TDRs were $556.4 million at December 31, 2013 compared to $673.4 million at December 31, 2012 compared to $668.5, a decrease of $117.0 million at December 31, 2011or 17.4%. At December 31, 20122013, the allowance for loan losses allocated to these accruing TDRs was $41.4$27.7 million compared to $60.7$41.4 million at December 31, 20112012. The allowance for loan losses allocated to accruing TDRs has declined primarily due to the increaseddecreased level of pass and special mention accruing TDRs.TDRs. Accruing TDRs are considered performing because they are performing in accordance with the restructured terms. At both December 31, 20122013 and 2011,2012, approximately 99% and 98% of accruing TDRs were current, respectively.current. The table below shows accruing TDRs by grade at December 31, 20122013 and 2011.2012.
Table 29 - Accruing TDRs by Risk GradeDecember 31,December 31,
2012 20112013 2012
(dollars in thousands)Amount % Amount %Amount % Amount %
Pass$145,435
 21.6% $84,150
 12.6%$114,930
 20.7% $145,435
 21.6%
Special mention248,661
 36.9
 218,276
 32.6
153,547
 27.6
 248,661
 36.9
Substandard accruing279,287
 41.5
 366,046
 54.8
287,933
 51.7
 279,287
 41.5
Total accruing TDRs$673,383
 100.0% $668,472
 100.0%$556,410
 100.0% $673,383
 100.0%
              

7468


The following table shows accruing TDRs and the allowance for loan losses on accruing TDRs by portfolio class and the aging of accruing TDRs by portfolio class at December 31, 20122013 and 20112012.
Table 30 - Accruing TDRs Aging and Allowance for Loan Losses by Portfolio Class
December 31, 2012December 31, 2013
(in thousands)Current 30-89 Days Past Due 90+ Days Past Due Total Allowance for Loan LossesCurrent 30-89 Days Past Due 90+ Days Past Due Total Allowance for Loan Losses
Investment properties$179,832
 1,230
 
 181,062
 10,721
$140,383
 1,657
 
 142,040
 4,370
1-4 family properties107,813
 336
 
 108,149
 10,329
104,478
 1,618
 43
 106,139
 7,233
Land acquisition82,234
 1,557
 
 83,791
 5,949
69,976
 
 
 69,976
 5,090
Total commercial real estate369,879
 3,123
 
 373,002
 26,999
314,837
 3,275
 43
 318,155
 16,693
Commercial and industrial231,708
 3,079
 
 234,787
 13,018
Commercial, financial and agricultural91,145
 268
 59
 91,472
 5,199
Owner-occupied85,171
 2,095
 66
 87,332
 4,250
Small business5,162
 507
 
 5,669
 336
Total commercial and industrial181,478
 2,870
 125
 184,473
 9,785
Home equity lines8,696
 
 
 8,696
 195
2,475
 275
 
 2,750
 116
Consumer mortgages47,422
 1,570
 
 48,992
 880
42,383
 1,371
 265
 44,019
 967
Credit cards
 
 
 
 

 
 
 
 
Small business2,647
 686
 
 3,333
 184
Other retail loans4,064
 509
 
 4,573
 74
6,951
 62
 
 7,013
 109
Total retail62,829
 2,765
 
 65,594
 1,333
51,809
 1,708
 265
 53,782
 1,192
Total accruing TDRs$664,416
 8,967
 
 673,383
 41,350
$548,124
 7,853
 433
 556,410
 27,670
                  
December 31, 2011December 31, 2012
(dollars in thousands)Current 30-89 Days Past Due 90+ Days Past Due Total Allowance for Loan LossesCurrent 30-89 Days Past Due 90+ Days Past Due Total Allowance for Loan Losses
Investment properties204,594
 2,033
 
 206,627
 16,786
$179,832
 1,230
 
 181,062
 10,721
1-4 family properties132,441
 2,333
 
 134,774
 15,001
107,813
 336
 
 108,149
 10,329
Land acquisition80,844
 400
 
 81,244
 11,454
82,234
 1,557
 
 83,791
 5,949
Total commercial real estate417,879
 4,766
 
 422,645
 43,241
369,879
 3,123
 
 373,002
 26,999
Commercial and industrial202,593
 1,423
 2,273
 206,289
 16,604
Commercial, financial and agricultural135,557
 2,006
   137,563
 7,382
Owner-occupied96,151
 1,073
   97,224
 5,636
Small business2,647
 686
 
 3,333
 184
Total commercial and industrial234,355
 3,765
 
 238,120
 13,202
Home equity lines6,503
 
 238
 6,741
 66
8,696
 
 
 8,696
 195
Consumer mortgages29,409
 1,687
 
 31,096
 752
47,422
 1,570
 
 48,992
 880
Credit cards
 
 
 
 

 
 
 
 
Small business156
 
 
 156
 4
Other retail loans1,415
 130
 
 1,545
 38
4,064
 509
 
 4,573
 74
Total retail37,483
 1,817
 238
 39,538
 860
60,182
 2,079
 
 62,261
 1,149
Total accruing TDRs657,955
 8,006
 2,511
 668,472
 60,705
$664,416
 8,967
 
 673,383
 41,350
                  

7569


The following table shows non-accruing TDRs by portfolio class at December 31, 20122013 and 20112012.
Table 31- Non-accruing TDRs by Portfolio ClassDecember 31,December 31,
(dollars in thousands)2012 2011
(in thousands)2013 2012
Investment properties$11,812
 34,307
$53,130
 11,812
1-4 family properties26,084
 51,615
8,368
 26,084
Land acquisition31,573
 51,788
124,324
 31,573
Total commercial real estate69,469
 137,710
185,822
 69,469
Commercial and industrial19,053
 67,714
Commercial, financial and agricultural13,351
 16,453
Owner-occupied8,165
 2,600
Small business269
 1,062
Total commercial and industrial21,785
 20,115
Home equity lines992
 1,802
1,060
 992
Consumer mortgages3,352
 6,672
4,727
 3,352
Small business1,062
 
Other retail loans467
 25
13
 467
Total retail5,873
 8,499
5,800
 4,811
Total non-accruing TDRs$94,395
 213,923
$213,407
 94,395
      
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 76 - Loans and Allowance for Loan Losses" of this Report for further information.
Past Due Loans
Loans past due 90 days or more, which based on a determination of collectability are accruing interest, are classified as past due loans. Synovus’ historical and current policy prohibits making additional loans to a borrower, or any related interest of a borrower, who is on nonaccrual status except under certain workout plans and if such extension of credit aids with loss mitigation. Additionally, Synovus’ historical and current policy discourages making additional loans to a borrower or any related interest of the borrower who has a loan that is past due as to principal or interest more than 90 days and remains on accruing status.
Past due loans have remained at historically low levels for the past two years. As a percentage of total loans outstanding, loans 90 days past due and still accruing interest were 0.03%0.02% and 0.07%0.03% at December 31, 20122013 and 20112012, respectively. These loans are in the process of collection, and management believes that sufficient collateral value securing these loans exists to cover contractual interest and principal payments. As a percentage of total loans outstanding, loans 30 or more days past due and still accruing interest were 0.54%0.36% and 0.74%0.54% at December 31, 20122013 and 20112012, respectively, with improvements in every category.

70


The following table shows the aging of past due loans by portfolio class at December 31, 20122013 and 20112012.
Table 32 - Loans Past Due by Portfolio Class
December 31,December 31,
2012 20112013 2012
(dollars in thousands)30-89 Days Past Due 90+ Days Past Due 30-89 Days Past Due 90+ Days Past Due30-89 Days Past Due 90+ Days Past Due 30-89 Days Past Due 90+ Days Past Due
Amount
 % Amount
 % Amount
 % Amount
 %Amount
 % Amount
 % Amount
 % Amount
 %
Investment properties$5,436
 0.12% $798
 0.02% $10,866
 0.24% $54
 %$3,552
 0.08% $40
 % $5,436
 0.12% $798
 0.02%
1-4 family properties13,053
 1.02
 41
 
 23,480
 1.45
 642
 0.04
6,267
 0.54
 527
 0.05
 13,053
 1.01
 41
 
Land acquisition3,422
 0.43
 298
 0.04
 5,299
 0.48
 350
 0.03
1,100
 0.16
 300
 0.04
 3,422
 0.43
 298
 0.04
Total commercial real estate21,911
 0.34
 1,137
 0.02
 39,645
 0.55
 1,046
 0.01
10,919
 0.17
 867
 0.01
 21,911
 0.34
 1,137
 0.02
Commercial and industrial33,526
 0.37
 906
 0.01
 49,826
 0.56
 5,036
 0.06
Commercial, financial and agricultural16,251
 0.30
 721
 0.01
 15,742
 0.30
 845
 0.02
Owner-occupied9,341
 0.24
 66
 
 17,784
 0.47
 61
 
Small business4,506
 0.66
 155
 0.02
 4,935
 0.96
 338
 0.07
Total commercial and industrial30,098
 0.30
 942
 0.01
 38,461
 0.40
 1,244
 0.01
Home equity lines9,555
 0.62
 705
 0.05
 12,893
 0.80
 664
 0.04
4,919
 0.31
 136
 0.01
 9,555
 0.62
 705
 0.05
Consumer mortgages21,961
 1.58
 1,288
 0.09
 23,213
 1.64
 5,130
 0.36
18,068
 1.19
 1,011
 0.07
 22,502
 1.59
 1,288
 0.09
Credit cards2,450
 0.93
 2,413
 0.92
 3,113
 1.14
 2,474
 0.91
1,917
 0.75
 1,507
 0.59
 2,450
 0.93
 2,413
 0.92
Small business4,935
 0.96
 338
 0.07
 3,254
 1.08
 147
 0.05
Other retail loans3,676
 1.25
 24
 0.01
 2,976
 1.08
 24
 0.01
2,190
 0.77
 26
 0.01
 3,135
 1.13
 24
 0.01
Total retail42,577
 1.06
 4,768
 0.12
 45,449
 1.17
 8,439
 0.22
27,094
 0.74
 2,680
 0.07
 37,642
 1.08
 4,430
 0.13
Total loans past due$98,014
 0.50% $6,811
 0.03% $134,920
 0.67% $14,521
 0.07%$68,111
 0.34% $4,489
 0.02% $98,014
 0.50% $6,811
 0.03%
                              

76


Substandard Accruing and Special Mention Loans
Substandard accruing loans are inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. Loans with this classification are characterized by the distinct possibility that Synovus will sustain some loss if the deficiencies are not corrected. At December 31, 20122013, substandard accruing loans totaled $672.6$542.4 million compared to $1.18 billion$672.6 million at December 31, 20112012, a decrease of $503.6$130.2 million or 42.8%.19.4% primarily due to principal reductions and upgrades.
The following table shows substandard accruing loans by portfolio classat December 31, 20122013 and 20112012.
Table 33 - Substandard Accruing Loans by Portfolio ClassDecember 31,December 31,
(dollars in thousands)2012 2011
(in thousands)2013 2012
Investment properties$161,616
 240,175
$99,545
 $161,616
1-4 family properties106,166
 174,665
104,310
 106,166
Land acquisition42,247
 227,512
34,965
 42,247
Total commercial real estate310,029
 642,352
238,820
 310,029
Commercial and industrial336,913
 498,658
Commercial, financial and agricultural152,158
 180,611
Owner-occupied127,236
 156,302
Small business7,409
 6,308
Total commercial and industrial286,803
 343,221
Home equity lines13,927
 16,088
10,360
 13,927
Consumer mortgages
 10,106
3,370
 636
Credit cards3,367
 2,474
1,507
 472
Small business6,308
 2,522
Other retail loans2,042
 3,964
1,561
 4,312
Total retail25,644
 35,154
16,798
 19,347
Total substandard accruing loans$672,586
 1,176,164
$542,421
 $672,597
      

71


Special mention loans have potential weaknesses that deserve management's close attention but are not adversely classified and do not expose Synovus to sufficient risk to warrant an adverse classification. Special mention loans steadily declined throughout 2012.2013 primarily due to upgrades and principal reductions. At December 31, 20122013, special mention loans totaled $850.6 million ($470.9 million of commercial real estate loans and $379.7 million of commercial and industrial loans) compared to $1.38 billion ($804.4 million of commercial real estate loans and $572.6 million of commercial and industrial loans) compared to $2.09 billion ($1.18 billion of commercial real estate loans and $909.3 billion of commercial and industrial loans) at December 31, 20112012, a decrease of $712.3$526.3 million, or 34.1%38.2% from 20112012. Special mention and substandard accruing loans in the residential C&D and land acquisition category declined $276.3$118.2 million, or 47.7%33.8% from $579.5 million in 2011 to $303.2 million in 2012 to $200.6 million in 2013.
The following table shows special mention loans by portfolio class at December 31, 20122013 and 20112012.
Table 34 - Special Mention Loans by Portfolio ClassDecember 31,December 31,
(in thousands)2012 20112013 2012
Investment properties$463,532
 778,009
$249,890
 $463,532
1-4 family properties197,148
 269,152
126,715
 197,148
Land acquisition143,685
 132,799
94,316
 143,685
Total commercial real estate804,365
 1,179,960
470,921
 804,365
Commercial and industrial572,591
 909,255
Commercial, financial and agricultural224,620
 311,475
Owner-occupied155,097
 261,116
Small business
 
Total commercial and industrial379,717
 572,591
Home equity lines
 
Consumer mortgages
 
Credit cards
 
Other retail loans
 
Total retail
 
Total special mention loans$1,376,956
 2,089,215
$850,638
 $1,376,956
      
Potential Problem Loans
Management continuously monitors non-performing and past due loans to mitigate further deterioration regarding the condition of these loans. Potential problem loans are defined by management as certain performing loans with a well-defined weakness where there is information about possible credit problems of borrowers which causes management to have doubts as to the ability of such borrowers to comply with the present repayment terms of such loans. Potential problem commercial loans consist of substandard accruing loans but exclude both loans 90 days past due and still accruing interest and substandard accruing troubled debt restructurings, which are reported separately. Management’s decision to include performing loans in the category of potential problem loans indicates that management has recognized a higher degree of risk associated with these loans. In addition to accruing loans 90 days past due and accruing restructured loans, Synovus had $369.5$239.3 million of potential problem commercial loans at December 31, 20122013 compared to $779.6$369.5 million at December 31, 20112012. Management’s current expectation of probable losses

77


from potential problem loans is included in the allowance for loan losses, and management cannot predict at this time whether these potential problem loans ultimately will become non-performing loans or result in losses.
Net Charge-offs
Total net charge-offs were $483.5135.4 million, or 2.45%0.69% of average loans for 20122013, a decrease of $102.4$348.0 million or 17.5%72.0%, compared to $585.8483.5 million or 2.842.45% of average loans for 20112012. Net charge-offs declined from 20112012 levels primarily as a result of lower mark-to-market charges andcharge, decreased costs related to NPL inflows, partially offset by the impactand lower charges on sales of higher levels of dispositions.distressed loans. Net charge-offs in 2012 include the impact of $163.9 million in net charge-offs from distressed loan sales with a carrying value of approximately $474.4 million which were completed during the fourth quarter of 2012. These sales2012 and consisted primarily of distressed loans sold in a bulk sale.The residential construction and development (component of the 1-4 family category) and land acquisition portfolio represented $164.3$35.9 million, or 34.0%26.5% of total net charge-offs for 20122013. Net charge-offs in this portfolio also decreased by $9.3$128.4 million, or 5.4%78.1%, from 20112012 levels. Management currently expects that net charge-offs for the year ending December 31, 2013 will be significantly lower than 2012 levels.

72

Table of Contents

The following table shows net charge-offs by portfolio class for the years ended December 31, 20122013 and 20112012.
Table 35 - Net Charge-offs by Portfolio ClassYears Ended December 31,Years Ended December 31,
2012 20112013 2012
(in thousands)Amount 
%(1)
 Amount 
%(1)
(dollars in thousands)Amount 
%(1)
 Amount 
%(1)
Investment properties$83,242
 1.88% $134,049
 2.80%$30,300
 0.69% $83,242
 1.87%
1-4 family properties80,327
 5.42
 132,005
 7.09
17,622
 1.37
 80,327
 5.42
Land for future development116,554
 11.92
 92,639
 7.90
22,000
 2.76
 116,554
 11.92
Total commercial real estate280,123
 4.06
 358,693
 4.59
69,922
 1.08
 280,123
 4.06
Commercial and industrial153,704
 1.72
 156,930
 1.75
Retail49,631
 1.26
 70,225
 1.81
Commercial, financial and agricultural18,499
 0.35
 90,639
 1.78
Owner-occupied16,612
 0.44
 63,065
 1.64
Small business3,948
 0.75
 3,362
 0.86
Total commercial and industrial39,059
 0.41
 157,066
 1.68
Home equity lines7,798
 0.51
 18,884
 1.19
Consumer mortgages10,117
 0.72
 18,156
 1.30
Credit cards5,892
 2.27
 7,480
 2.84
Other retail loans2,655
 0.96
 1,749
 0.62
Total retail26,462
 0.76
 46,269
 1.31
Total net charge-offs$483,458
 2.45% $585,848
 2.84%$135,443
 0.69% $483,458
 2.45%
              
(1) Net charge-off ratio as a percentage of average loans.
Provision for Loan Losses and Allowance for Loan Losses
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 76 - Loans and Allowance for Loan Losses" and "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies" of this Report for further information.
The provision for loan losses for the year ended December 31, 20122013 was $320.469.6 million, a decrease of $98.4$250.8 million or 23.5%78.3% compared to the prior year. The decrease in the provision for loan losses from 20112012 to 20122013 is primarily due to continued improvement in credit quality trends during 20122013, including decreased NPLs and NPL inflows and NPLs, lower net charge-offs, and reduced levels of loans rated special mention and accruing substandard and lower net charge-offs.as well as pre-tax charges of approximately $157 million related to the bulk sale of distressed assets completed during the fourth quarter of 2012.
The allowance for loan losses at December 31, 20122013 was $373.4307.6 million or 1.91%1.53% of total loans, compared to $536.5373.4 million or 2.671.91% of total loans at December 31, 20112012. The decrease in the allowance for loan losses during 20122013 was due to the continued improvement in credit quality trends during 20122013. The improvements in credit quality included reduced NPL inflows and NPLs, as well as decreased net charge-offs and lower levels of loans rated substandard accruing and special mention.

7873

Table of Contents

A summary by loan category of loans charged off, recoveries of loans previously charged off, and additions to the allowance through provision for loan losses is presented in the following table:
Table 36 - Allowance for Loan Losses – Summary of Activity by Loan Category
 Years Ended December 31, Years Ended December 31,
(dollars in thousands) 2012 2011 2010 2009 2008 2013 2012 2011 2010 2009
Allowance for loan losses at beginning of year $536,494
 703,547
 943,725
 598,301
 367,613
 $373,405
 536,494
 703,547
 943,725
 598,301
Loans charged off                    
Commercial:                    
Commercial, financial, and agricultural 115,245
 123,314
 228,570
 242,843
 95,186
 35,438
 115,245
 123,314
 228,570
 242,843
Owner-occupied 65,854
 52,820
 58,691
 67,347
 11,803
 18,956
 65,854
 52,820
 58,691
 67,347
Small business 4,583
 3,712
 3,583
 5,702
 5,369
Real estate — construction 208,130
 223,026
 719,032
 913,032
 311,716
 51,630
 208,130
 223,026
 719,032
 913,032
Real estate — mortgage 108,569
 161,271
 294,494
 153,741
 28,640
 35,360
 108,569
 161,271
 294,494
 153,741
Total commercial 497,798
 560,431
 1,300,787
 1,376,963
 447,345
 145,967
 501,510
 564,014
 1,306,489
 1,382,332
Retail:                    
Real estate — mortgage 43,364
 56,839
 86,069
 79,016
 20,014
 22,662
 43,364
 56,839
 86,069
 79,016
Retail loans — credit cards 9,110
 13,598
 18,937
 20,854
 13,213
 7,811
 9,110
 13,598
 18,937
 20,854
Retail loans — other 6,503
 8,846
 12,130
 15,773
 5,699
 3,513
 2,791
 5,263
 6,428
 10,404
Total retail 58,977
 79,283
 117,136
 115,643
 38,926
 33,986
 55,265
 75,700
 111,434
 110,274
Total loans charged off 556,775
 639,714
 1,417,923
 1,492,606
 486,271
 179,953
 556,775
 639,714
 1,417,923
 1,492,606
Recoveries of loans previously charged off                    
Commercial:                    
Commercial, financial, and agricultural 24,607
 16,398
 13,527
 12,321
 9,219
 16,939
 24,607
 16,398
 13,527
 12,321
Owner-occupied 2,788
 2,806
 2,285
 1,817
 397
 2,344
 2,788
 2,806
 2,285
 1,817
Small business 635
 350
 564
 810
 113
Real estate — construction 23,721
 17,880
 16,056
 10,140
 2,673
 11,348
 23,721
 17,880
 16,056
 10,140
Real estate — mortgage 12,855
 7,724
 6,012
 3,632
 1,035
 5,720
 12,855
 7,724
 6,012
 3,632
Total commercial 63,971
 44,808
 37,880
 27,910
 13,324
 36,986
 64,321
 45,372
 38,690
 28,023
Retail:                    
Real estate — mortgage 6,324
 5,082
 3,385
 1,846
 1,138
 4,748
 6,324
 5,082
 3,385
 1,846
Retail loans — credit cards 1,630
 1,893
 2,095
 1,161
 1,557
 1,918
 1,630
 1,893
 2,095
 1,161
Retail loans — other 1,392
 2,083
 3,111
 1,514
 1,057
 858
 1,042
 1,519
 2,301
 1,401
Total retail 9,346
 9,058
 8,591
 4,521
 3,752
 7,524
 8,996
 8,494
 7,781
 4,408
Recoveries of loans previously charged off 73,317
 53,866
 46,471
 32,431
 17,076
 44,510
 73,317
 53,866
 46,471
 32,431
Net loans charged off 483,458
 585,848
 1,371,452
 1,460,175
 469,195
 135,443
 483,458
 585,848
 1,371,452
 1,460,175
Provision for loan losses 320,369
 418,795
 1,131,274
 1,805,599
 699,883
 69,598
 320,369
 418,795
 1,131,274
 1,805,599
Allowance for loan losses at end of year $373,405
 536,494
 703,547
 943,725
 598,301
 $307,560
 373,405
 536,494
 703,547
 943,725
Ratios:                    
Allowance for loan losses to loans, net of deferred fees and costs 1.91% 2.67
 3.26
 3.72
 2.14
 1.53% 1.91
 2.67
 3.26
 3.72
Net charge-offs as a percentage of average loans net of deferred fees and costs 2.45% 2.84
 5.82
 5.37
 1.71
 0.69% 2.45
 2.84
 5.82
 5.37
Allowance to non-performing loans excluding collateral-dependent impaired loans with no related allowance 93.58% 124.04
 192.60
 124.70
 192.80
 95.43% 93.49
 124.04
 192.60
 124.70
                    


7974

Table of Contents

The following table shows the allocation of the allowance for loan losses by loan category at December 31, 2013, 2012, 2011, 2010, 2009, and 20082009.
Table 37 - Allocation of Allowance for Loan Losses

Table 37 - Allocation of Allowance for Loan Losses

Table 37 - Allocation of Allowance for Loan Losses
December 31,December 31,
2012 2011 2010 2009 20082013 2012 2011 2010 2009
(dollars in thousands)Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
Commercial                                      
Commercial, financial, and agricultural$83,366
 27.1% $117,450
 25.3% $154,115
 24.4% $137,031
 24.1% $126,695
 24.2%$69,567
 27.4% $83,366
 27.1% $117,450
 25.3% $154,115
 24.4% $137,031
 23.7 %
Owner-occupied43,481
 19.4
 67,438
 19.2
 67,943
 18.5
 72,002
 18.1
 39,276
 16.1
33,283
 19.0
 43,481
 19.2
 67,438
 19.2
 67,943
 18.5
 72,002
 17.5
Small business13,218
 3.4
 11,648
 2.6
 2,521
 1.5
 1,923
 1.1
 2,246
 0.7
Real estate — construction90,156
 8.8
 145,421
 11.9
 197,337
 14.4
 379,618
 20.5
 247,151
 26.1
53,431
 8.8
 90,156
 8.9
 145,421
 11.9
 197,337
 14.4
 379,618
 20.4
Real estate — mortgage77,770
 24.2
 103,673
 24.3
 156,586
 24.4
 216,840
 20.8
 80,172
 18.0
73,582
 23.3
 77,770
 24.3
 103,673
 24.3
 156,586
 24.4
 216,840
 21.9
Total commercial294,773
 79.5
 433,982
 80.7
 575,981
 81.7
 805,491
 83.5
 493,294
 84.4
243,081
 81.9
 306,421
 82.1
 436,503
 82.2
 577,904
 82.8
 807,737
 84.2
  

                  

                
Retail                                      
Real estate — mortgage24,577
 15.1
 36,813
 15.1
 25,937
 14.5
 34,860
 13.2
 27,656
 12.5
29,607
 15.4
 24,577
 15.1
 36,813
 15.1
 25,937
 14.5
 34,860
 13.3
Retail loans — credit cards12,278
 1.3
 12,870
 1.3
 12,990
 1.3
 15,751
 1.2
 11,430
 1.0
10,030
 1.3
 12,278
 1.4
 12,870
 1.3
 12,990
 1.3
 15,751
 1.2
Retail loans — other13,777
 4.1
 4,831
 2.9
 4,551
 2.5
 6,701
 2.2
 5,766
 2.2
1,842
 1.4
 2,129
 1.4
 2,310
 1.4
 2,628
 1.4
 4,455
 1.4
Total retail50,632
 20.5
 54,514
 19.3
 43,478
 18.3
 57,312
 16.6
 44,852
 15.7
41,479
 18.1
 38,984
 17.9
 51,993
 17.8
 41,555
 17.2% 55,066
 15.9
Deferred fees and costs, net
    nm 
    nm 
    nm 
 (0.1) 
 (0.1)
    nm 
    nm 
    nm 
    nm 
 (0.1)%
Unallocated28,000
 
 47,998
 
 84,088
 
 80,922
 
 60,155
 
23,000
 
 28,000
 
 47,998
 
 84,088
 
 80,922
 
Total allowance for loan losses$373,405
 100.0% $536,494
 100.0% $703,547
 100.0% $943,725
 100.0% $598,301
 100.0%$307,560
 100.0% $373,405
 100.0% $536,494
 100.0% $703,547
 100.0% $943,725
 100.0 %
                                      
(1) Loan balance in each category expressed as a percentage of total loans, net of deferred fees and costs.
nm - not meaningful

Table 38 - Selected Credit Quality MetricsDecember 31,December 31,
(dollars in thousands)2012 2011 2010 2009 20082013 2012 2011 2010 2009
Non-performing loans $543,333
 883,021
 891,622
 1,555,776
 920,506
$416,300
 543,333
 883,021
 891,622
 1,555,776
Impaired loans held for sale 9,455
 30,156
 127,365
 36,816
 3,527
10,685
 9,455
 30,156
 127,365
 36,816
Other real estate150,271
 204,232
 261,305
 238,807
 246,121
112,629
 150,271
 204,232
 261,305
 238,807
Non-performing assets $703,059
 1,117,409
 1,280,292
 1,831,399
 1,170,154
$539,614
 703,059
 1,117,409
 1,280,292
 1,831,399
Loans 90 days past due and still accruing$6,811
 14,520
 16,222
 19,938
 38,794
$4,489
 6,811
 14,520
 16,222
 19,938
As a % of loans0.03
 0.07
 0.08
 0.08
 0.14
0.02% 0.03
 0.07
 0.08
 0.08
Total past due loans and still accruing$104,825
 149,442
 176,756
 262,446
 362,538
$72,600
 104,825
 149,442
 176,756
 262,446
As a % of loans0.54
 0.74
 0.82
 1.03
 1.3
0.36% 0.54
 0.74
 0.82
 1.03
Accruing TDRs$673,383
 668,472
 464,123
 213,552
 1,202
$556,410
 673,383
 668,472
 464,123
 213,552
Non-performing loans as a % of total loans2.78
 4.40
 4.13
 6.13
 3.30
2.08% 2.78
 4.40
 4.13
 6.13
Non-performing assets as a % of total loans, other loans held for sale, and ORE3.57
 5.50
 5.83
 7.14
 4.15
2.67% 3.57
 5.50
 5.83
 7.14
                  

8075

Table of Contents

Capital Resources
Series A Preferred Stock
On December 19, 2008, Synovus issuedis required to the Treasury 967,870 shares of Synovus’ Series A Preferred Stock, having a liquidation amount per share equal to $1,000, for a total price of $967,870,000. The Series A Preferred Stock pays cumulative dividends at a rate of 5% per year for the first five years and thereafter at a rate of 9% per year. Synovus may, at its option,comply with the consent ofcapital adequacy standards established by the Federal Reserve redeem, in whole or in part,Board and our subsidiary bank, Synovus Bank, must comply with similar capital adequacy standards established by the Series A Preferred Stock at the liquidation amount per share plus accrued and unpaid dividends. The Series A Preferred Stock is generally non-voting. However, if we fail to pay dividends on the Series A Preferred Stock for an aggregate of six quarterly periods, whether or not consecutive, our number of authorized directors will be increased by two and the holders of the Series A Preferred Stock shall have the right to elect two directors. A consequence of the Series A Preferred Stock purchase includes certain restrictions on executive compensation that could limit the tax deductibility of compensation that Synovus pays to executive management.
As part of its purchase of the Series A Preferred Stock, Synovus issued the Treasury a Warrant to purchase up to 15,510,737 shares of Synovus Common Stock at an initial per share exercise price of $9.36. The Warrant provides for the adjustment of the exercise price and the number of shares of Synovus Common Stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of Synovus Common Stock, and upon certain issuances of Synovus Common Stock at or below a specified price relative to the initial exercise price. The Warrant expires on December 19, 2018. Pursuant to the Securities Purchase Agreement, the Treasury has agreed not to exercise voting power with respect to any shares of Common Stock issued upon exercise of the Warrant.
The offer and sale of the Series A Preferred Stock and the Warrant were effected without registration under the Securities Act in reliance on the exemption from registration under Section 4(2) of the Securities Act. Synovus has allocated the total proceeds received from the United States Department of the Treasury based on the relative fair values of the Series A Preferred Stock and the Warrants. This allocation resulted in the Series A Preferred Stock and the Warrant being initially recorded at amounts that are less than their respective fair values at the issuance date.
The $48.5 million discount on the Series A Preferred Stock is being accreted using a constant effective yield over the five-year period preceding the 9% perpetual dividend. Synovus records increases in the carrying amount of the preferred shares resulting from accretion of the discount by charges against additional paid-in capital.
See "Part I – Item 1. Business – Supervision, Regulation and other Factors – TARP Regulations – Capital PurchaseProgram" of this Report for further information.
As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with the Company's repayment of TARP and strategies that may be required to meet the requirements of Basel III and other regulatory initiatives regarding capital.
tMEDS
On May 4, 2010, Synovus completed a public offering of 13,800,000 tMEDS with a stated value of $25.00 per unit. Each tMEDS unit consists of a prepaid Common Stock purchase contract and a junior subordinated amortizing note due May 15, 2013. The prepaid common stock purchase contracts have been recorded as additional paid-in-capital (a component of shareholders’ equity), net of issuance costs, and the junior subordinated amortizing notes have been recorded as long-term debt. Issuance costs associated with the debt component were recorded as a prepaid expense, which is being amortized on a straight-line basis over the term of the instrument to May 15, 2013. Synovus allocated the proceeds from the issuance of the tMEDS to equity and debt based on the relative fair values of the respective components of each tMEDS unit. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 13 - Shareholders' Equity and Accumulated Other Comprehensive Income (Loss)" of this Report for an illustration of the aggregate values assigned to each component of the tMEDS offering.
Each prepaid Common Stock purchase contract will automatically settle on May 15, 2013, and Synovus will deliver not more than 9.0909 shares and not less than 7.5758 shares of its Common Stock based on the applicable market value (the average of the volume weighted average price of Synovus Common Stock for the twenty (20) consecutive trading days immediately preceding May 15, 2013).

81

Table of Contents

Table 39 – Synovus Common Stock Purchase Contract

Applicable Market Value of Synovus Common StockSettlement Rate
Less than or equal to $2.759.0909
Between $2.75 and $3.30
Number of shares equal to $25, divided by the applicable market price
Greater than or equal to $3.307.5758
At any time prior to the third business day immediately preceding May 15, 2013, the holder may settle the purchase contract early and receive 7.5758 shares of Synovus Common Stock. Upon settlement, an amount equal to $1.00 per common share issued will be reclassified from additional paid-in capital to Common Stock. As of December 31, 2012, approximately 286,600 tMEDS units have been settled which resulted in the issuance of 2,171,222 shares of common stock. At December 31, 2012, based on the closing common stock price of $2.45 per share, Synovus would issue 122,848,968 shares of its Common Stock upon settlement or May 15, 2013. Under these assumptions, the tangible book value per common share would decrease from $2.95 at December 31, 2012 to $2.83. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation.

Capital Resources
FDIC. Synovus has always placed great emphasis on maintaining a solid capital base and continues to satisfy applicable regulatory capital requirements. Management is committed to maintaining a capital level sufficient to assure shareholders, customers, and regulators that Synovus is financially sound.
The following table presents certain ratios used to measure Synovus and Synovus Bank's capitalization.
Table 40 – Capital Ratios

        
(dollars in thousands)  December 31, 2012 December 31, 2011 December 31, 2013 December 31, 2012
Tier 1 capital        
Synovus Financial Corp. $2,832,244
 2,780,774
 $2,351,493
 2,832,244
Synovus Bank 3,173,530
 2,950,329
 2,806,197
 3,173,530
Tier 1 common equity(1)        
Synovus Financial Corp. 1,865,662
 1,824,493
 2,215,631
 1,864,917
Total risk-based capital        
Synovus Financial Corp. 3,460,998
 3,544,089
 2,900,865
 3,460,998
Synovus Bank 3,441,364
 3,219,480
 3,084,756
 3,441,364
Tier 1 capital ratio        
Synovus Financial Corp. 13.24% 12.94
 10.54% 13.24
Synovus Bank 14.88
 13.87
 12.61
 14.88
Tier 1 common equity ratio(1)        
Synovus Financial Corp. 8.72
 8.49
 9.93
 8.72
Total risk-based capital to risk-weighted assets ratio        
Synovus Financial Corp. 16.18
 16.49
 13.00
 16.18
Synovus Bank 16.14
 15.14
 13.86
 16.14
Leverage ratio        
Synovus Financial Corp. 11.00
 10.08
 9.13
 11.00
Synovus Bank 12.41
 10.82
 10.94
 12.41
Tangible common equity to tangible assets ratio (1)
        
Synovus Financial Corp. 9.66
 6.81
 10.68
 9.66
        
(1) See "Part II - Item 7. Management's Discussion and Analysisreconciliation of Financial Condition and Results of Operations - Non-GAAP"Non-GAAP Financial Measures” ofin this Report for further information.Report.
As a financial holding company, Synovus and its subsidiary bank, Synovus Bank, are required to maintain capital levels required for a well-capitalized institution as defined by federal banking regulations. The capital measures used by the federal banking regulators include the total risk-based capital ratio, the Tier 1 risk-based capital ratio, and the leverage ratio. Synovus

82

Table of Contents

Bank is a state-chartered bank under the regulations of the GA DBF. Under applicable regulations, Synovus Bank is well-capitalized if it has a total risk-based capital ratio of 10% or greater, a Tier 1 capital ratio of 6% or greater, a leverage ratio of 5% or greater, and is not subject to any written agreement, order, capital directive, or prompt corrective action directive from a federal and/or state banking regulatory agency to meet and maintain a specific capital level for any capital measure. However, even if Synovus Bank satisfies all applicable quantitative criteria to be considered well-capitalized, the regulations also establish procedures for “downgrading” an institution to a lower capital category based on supervisory factors other than capital. In JuneSynovus Bank had the required capital levels to qualify as well capitalized as of December 31, 2013. Management is not currently aware of the existence of any conditions or events occurring subsequent to December 31, 2013 which would affect the well-capitalized classification.
On July 26, 2013, Synovus redeemed all 967,870 shares of its Series A Preferred Stock issued to the U.S. Treasury under the CPP established under TARP. Over two-thirds of the TARP redemption was funded by internally available funds from an upstream dividend of $680.0 million from Synovus Bank. The balance of the redemption was funded by net proceeds from equity offerings completed in July 2013, described below.
    On July 24, 2013, Synovus completed a public offering of 59,870,550 shares of its Common Stock at $3.09 per share. The offering generated net proceeds of $175.2 million.
On July 25, 2013, Synovus completed a public offering of $130 million of Series C Preferred Stock.  The offering generated net proceeds of $125.9 million. From the date of issuance to, but excluding, August 1, 2018, the rate for declared dividends is

76

Table of Contents

7.875% per annum.  From and including August 1, 2018, the dividend rate will change to a floating rate equal to the three-month LIBOR plus a spread of 6.39% per annum.
As previously disclosed, in 2009, Synovus entered into the Synovus MOU with the Atlanta Fed and the GA DBF. The Atlanta Fed and the GA DBF terminated the Synovus MOU effective as of April 22, 2013, and replaced it with a resolution adopted by Synovus' Board of Directors relating to, among other things, continued emphasis on improving asset quality and maintaining strong levels of capital and liquidity. As previously disclosed, in 2010, Synovus Bank entered into a memorandum of understanding with the Synovus Bank MOU. The FDIC and the GA DBF agreeingterminated the Synovus Bank MOU effective as of May 29, 2013, and replaced it with a resolution adopted by Synovus Bank’s Board of Directors relating to, maintain a minimum leverage ratioamong other things, continued emphasis on improving asset quality and maintaining strong levels of 8%capital and a minimum totalliquidity. See Part I Item IA - Risk factors - "Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results."
During 2013, the Federal Reserve released final United States Basel III regulatory capital rules implementing the global regulatory capital reforms of Basel III and certain changes required by the Dodd-Frank Wall Street Reform and Consumer Protection Act. The FDIC and OCC also approved the final rule during 2013. The rule applies to all banking organizations that are currently subject to regulatory capital requirements as well as certain savings and loan holding companies.  The rule strengthens the definition of regulatory capital, increases risk-based capital requirements, and makes selected changes to the calculation of risk-weighted assetsassets. The rule becomes effective January 1, 2015, for Synovus and most banking organizations, subject to a transition period for several aspects of the rule, including the new minimum capital ratio requirements, the capital conservation buffer, and the regulatory capital adjustments and deductions. Based on management's interpretation of 10%. Management believes that,the regulation, Synovus' estimated Tier 1 common equity ratio under Basel III as of December 31, 2012, Synovus and Synovus Bank meet all2013 is 9.72%, which is in compliance with the capital requirements to which they are subject.
Asrequirements. See reconciliation of December 31, 2012, Synovus and Synovus Bank's capital have been favorably impacted by six and seven consecutive quarters of profitability, respectively. As discussed in Note 24 "Income Taxes""Non-GAAP Financial Measures" in this Report, at December 31, 2012, management concluded that it was more likely than not that $806.4 million of the deferred tax assets will be realized based upon future taxable income, and as a result reversed $802.8 million of the valuation allowance. Management's confidence in the realization of projected future taxable income is based on an analysis of the Company's risk profile and recent trends in financial performance, including credit quality trends. The analysis showed that credit losses will continue to be at elevated levels but will continue to trend downward, and that credit quality indicators will continue to improve. Further, while the banking environment is expected to remain challenging due to economic and other uncertainties, the Company believes that it can confidently forecast future taxable income at sufficient levels over the future period of time that the Company has available to realize its December 31, 2012 deferred tax asset. While thereReport.
There are limitations on the inclusion of deferred tax assets for regulatory capital based on Tier 1 capital levels and projected future earnings the reversal(Basel III revises limitation criteria effective January 1, 2015). As of the valuation allowance favorably impacted capital.December 31, 2013, total disallowed deferred tax assets were $618.5 million or 2.77% of risk weighted assets, compared to $710.5 million or 3.32% of risk weighted assets at December 31, 2012. The amount of DTA limitation will continue to decrease over time, thus creating additional regulatory capital in future periods. As of December 31, 2012the amount of disallowed deferred tax assets was $710.5 million. See “Part I - Item 1A. Risk Factors - While we recently reversed the valuation allowance for our deferred tax assets, we may not be able to realize these assets in the future and they may be subject to additional valuation allowances, which could adversely affect our operating results and regulatory capital ratios."
While the level of credit losses has declined significantly from the peak with all key credit quality measures continuing to improve, current levels of credit losses and non-performing assets remain elevated compared to historical levels as a result of an extended period of economic downturn impacting all segments of the United States economy. The cumulative effect of these credit losses over recent years has negatively impacted Synovus' capital position. As a result, Synovus completed a number of steps to strengthen its capital position as described below. As Synovus emerges from the financial crisis, management continuously and actively manages capital, including forecasting and stress testing in line with regulatory guidance issued in May of 2012 for both expected and more adverse economic conditions, and will pursue additional strategies designed to bolster its capital position when and as deemed necessary. If credit losses exceed management's current expectations, they could adversely impact Synovus' capital ratios.
During 2008, 2009, and 2010, Synovus completed several public offerings and other capital actions.
In December 2008, Synovus issued 967,870 shares of Series A Preferred Stock to the United States Department of the Treasury as part of the CPP, generating $967.9 million of Tier 1 Capital. During 2009 and 2010, Synovus issued an aggregate of 443,250,000 shares of Common Stock and issued 13,800,000 units of tMEDS through two public offerings. The Common Stock and tMEDS offerings increased Tier 1 common equity by approximately $1.61 billion. See "Part II - Item 8. Financial Statements and Supplementary Data - Notes 13 - Equity" and "Note 14 - Regulatory Capital" of this Report for further information regarding the 2009 and 2010 common stock offerings, tMED offering, and other actions taken to bolster capital.
In June 2012, the U.S. banking regulatory agencies released three NPRs to revise regulatory capital rules for U.S. banking organizations and align them with the Basel III capital standards. The NPRs are also designed to comply with various aspects of the Dodd-Frank Act. Two of the NPRs would apply to Synovus and have broad applicability to U.S. banking organizations regardless of size, with the exception of small bank holding companies (assets of less than $500 million). The proposed rules establish more stringent capital standards through more restrictive capital definitions, higher risk-weighted assets, additional capital buffers, and higher requirements for minimum capital ratios. However, on November 9, 2012, regulators announced that the implementation of these rules would be delayed and did not provide a specific time frame for their implementation. Synovus is currently reviewing the proposed rules and the impact these changes would have on regulatory capital.
Management currently believes, based on internal capital analyses and earnings projections, that Synovus' capital position is adequate to meet current and proposedfuture regulatory minimum capital requirements. However, Synovus continues to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engages in regular discussions with its regulators regarding capital at both Synovus and Synovus Bank. Synovus Bank's classified assets, as a percentage of Tier 1 capital and the allowance for loan losses, declined to 38.07% at December 31, 2012, compared to 62.51% at December 31, 2011. Synovus Financial Corp.'s classified asset ratio was 44.83% at December 31, 2012. As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with the Company's repayment of TARP and strategies that may

83

Table of Contents

be required to meet the requirements of Basel III and other regulatory initiatives regarding capital. Management currently expects to repay TARP no later than the fourth quarter of 2013, subject to regulatory approval.

Liquidity
Liquidity represents the extent to which Synovus has readily available sources of funding needed to meet the needs of depositors, borrowers and creditors, to support asset growth, and to otherwise sustain operations of Synovus and its subsidiaries, at a reasonable cost, on a timely basis, and without adverse consequences. ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk, interest rate risk, and market risk and has the authority to establish policies relative to these risks. ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus’ liquidity position.
Contractual and anticipated cash flows are analyzed under normal and stressed conditions to determine forward looking liquidity needs and sources. Synovus analyzes liquidity needs under various scenarios of market conditions and operating performance. This analysis includes stress testing and measures expected sources and uses of funds under each scenario. Emphasis is placed on maintaining numerous sources of current and potential liquidity to allow Synovus to meet its obligations to depositors, borrowers, and creditors on a timely basis.
Liquidity is generated primarily through maturities and repayments of loans by customers, maturities and sales of investment securities, deposit growth, and access to sources of funds other than deposits. Unencumbered investment securities can also be utilized as collateral to enhance liquidity, if necessary. Management continuously monitors and maintains appropriate levels of liquidity so as to provide adequate funding sources to meet estimated customer deposit withdrawals and future loan requests. Liquidity is also enhanced by the acquisition of new deposits. Each of the banking divisions monitors deposit flows and evaluates alternate pricing structureslocal market conditions in an effort to retain and grow deposits. Customer confidence is a critical element in growing and retaining deposits. In this regard, Synovus’ asset quality could play a larger role in the stability of the deposit base. In the event asset quality declines significantly from its current level, the ability to grow and retain deposits could be diminished, which in turn could reduce deposits as a liquidity source.
As a result of the Dodd-Frank Act, effective as of December 31, 2010, unlimited FDIC insurance coverage for non-interest bearing demand transaction accounts was extended through December 31, 2012. This component of the Dodd-Frank Act served to extend unlimited insurance coverage which was initially established by the TAGP. Insurance coverage for non-interest bearing demand deposits declined to $250,000 per depositor after December 31, 2012. As of the filing date of this Report, the expiration of this unlimited coverage has had a very modest effect on Synovus' deposit balances. Synovus' ability to retain these deposits will depend on numerous factors, including general economic conditions and the operating performance and credit quality of Synovus. See "Part I - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position" of this Report.
Synovus Bank also generates liquidity through the national deposit markets. Synovus Bank issues longer-term certificates of deposit across a broad geographic base to increasediversify its liquiditysources of funding and funding position. Access to these deposits could become more limited if Synovus Bank’s asset quality and financial performance were to significantly deteriorate.liquidity. Synovus Bank has the capacity to access funding through its membership in the FHLB System. At December 31, 2012,2013, Synovus Bank had access to incremental funding, subject to available collateral and FHLB credit policies, through utilization of FHLB advances.
In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Company for various operating needs including potential capital infusions into subsidiaries, the servicing of debt, and the payment of dividends on our Common Stock

77


and Series A Preferred Stock, and payment of general corporate expenses.Stock. The primary source of liquidity for Synovus consists of dividends from Synovus Bank which is governed by certain rulesBank. During 2012 and regulations of the GA DBF and FDIC. Dividends from Synovus Bank in 2010 were $43.9 million. During 2011, and 2012 Synovus Bank did not pay dividends to the Parent Company. On July 19, 2013, the Parent Company received a $680.0 million dividend from Synovus Bank, which Synovus utilized along with the net proceeds from its July Common Stock and Series C Preferred Stock offerings to redeem its $967.9 million of Series A Preferred Stock on July 26, 2013. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall condition. Synovus may not receive dividends fromIn addition, under a resolution adopted by its Board, Synovus Bank in 2013, which could adversely affect liquidity.is currently prohibited from paying any cash dividends to the Parent Company without regulatory approval, and GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. See “Part I - Item 1A. Risk Factors - "ChangesChanges in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial resultsresults.” of this Report.Synovus' 2013 Form 10-K.
As previously disclosed, in 2009, Synovus entered into the Synovus MOU with the Atlanta Fed and the GA DBF. The Atlanta Fed and the GA DBF terminated the Synovus MOU effective as of April 22, 2013, and replaced it with a resolution adopted by Synovus' Board of Directors relating to, among other things, continued emphasis on improving asset quality and maintaining strong levels of capital and liquidity. As previously disclosed, in 2010, Synovus Bank is currently subject to an MOU that prohibits it from paying any cash dividends toentered into the Parent Company without regulatory approval. Additionally,Synovus Bank MOU. The FDIC and the GA DBF rules and related statutes contain restrictions on payments of dividends. See “Part I - Item 1. Business - Supervision, Regulation and Other Matters - Dividends” of this Report for further information.terminated the Synovus Bank is currently requiredMOU effective as of May 29, 2013, and replaced it with a resolution adopted by Synovus Bank’s Board of Directors relating to, maintain regulatoryamong other things, continued emphasis on improving asset quality and maintaining strong levels of capital levels in excess of minimum well-capitalized requirements, primarily as a result of non-performing asset levels. Due to these requirements, Synovus could be required to contribute additional capital to Synovus Bank, which could adversely affect liquidity at the Parent Company.and liquidity.

84

Table of Contents

On February 13, 2012, Synovus issued $300 million aggregate principal amount of the 2019 Senior Notes in a public offering for aggregate proceeds of $292.6$292.6 million,, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a Tender Offer for any and all of its 2013 Notes, with a total principal amount outstanding of approximately $206.8 million. An aggregate principal amount of $146.1 million of the 2013 notes,Notes, representing 71% of the outstanding principal amount, were tendered in the Tender Offer. Synovus paid total consideration of approximately $146.1 million for these notes, which was funded from a portion of the net proceeds of the 2019 Senior Notes. On February 15, 2013, Synovus paid the remaining balance on its 2013 Notes of $60.6 million.
Synovus has historically enjoyed a solid reputation in the capital markets and in the past few years has relied onaccessed the capital and debt markets to provide needed liquidity resources, including its public offerings completed in September 2009, May 2010 and February 2012.resources. Despite the success of these public offerings, there can be no assurance that Synovus will be able to obtain additional new borrowings or issue additional equity on favorable terms, if at all. See "Part I – Item 1A. Risk Factors - Our status as a non-investment grade issuer and any further reductions in our credit rating could increase the cost of our funding from the capital markets and impact our liquidity.liquidity.” of this Report.Synovus' 2013 Form 10-K.
Synovus presently believes that the sources of liquidity discussed above, including existing liquid funds on hand, are sufficient to meet its anticipated funding needs through the near future. However, if economic conditions or other factors worsenwere to a greater degree than the assumptions underlying Synovus’ internal financial performance projections,significantly deteriorate, regulatory capital requirements for Synovus or Synovus Bank increase as the result of regulatory directives or otherwise, or Synovus believes it is prudent to enhance current liquidity levels, then Synovus may seek additional liquidity from external sources. See "Part I – Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results." of this Report.Synovus' 2013 Form 10-K.
The following table summarizes Synovus’ contractual cash obligations at December 31, 20122013.
Table 41 - Contractual Cash Obligations

Table 41 - Contractual Cash Obligations

Table 41 - Contractual Cash Obligations
Payments Due After December 31, 2012Payments Due After December 31, 2013
(in thousands)1 Year or Less Over 1 - 3 Years 4 - 5 Years After 5 Years Total1 Year or Less Over 1 - 3 Years 4 - 5 Years After 5 Years Total
Long-term debt$134,706
 752,996
 757,962
 349,535
 1,995,199
$104,894
 1,166,566
 660,177
 325,163
 2,256,800
Capital lease obligations438
 887
 671
 3,222
 5,218
102
 207
 226
 1,620
 2,155
Purchase commitments13,125
 1,802
 1,802
 75
 16,804
21,828
 22,104
 10,116
 
 54,048
Operating leases27,907
 44,892
 37,417
 183,753
 293,969
23,776
 44,207
 38,623
 191,657
 298,263
Total contractual cash obligations$176,176
 800,577
 797,852
 536,585
 2,311,190
$150,600
 1,233,084
 709,142
 518,440
 2,611,266
                  


78



Short-term Borrowings
The following table sets forth certain information regarding federal funds purchased and securities sold under repurchase agreements, the principal components of short-term borrowings.

Table 42 - Short-term Borrowings

            
(dollars in thousands) 2012 2011 2010 2013 2012 2011
Balance at December 31, $201,243
 313,757
 499,226
 $148,132
 201,243
 313,757
Weighted average interest rate at December 31, 0.16% 0.24
 0.30
 0.13% 0.16
 0.24
Maximum month end balance during the year $398,853
 452,903
 543,690
 $244,048
 398,853
 452,903
Average amount outstanding during the year 320,338
 389,582
 480,700
 208,267
 320,338
 389,582
Weighted average interest rate during the year 0.19% 0.27
 0.40
 0.16% 0.19
 0.27
            



85

Table of Contents

Earning Assets and Sources of Funds
Average total assets for 20122013 decreased $40.1 million, or 0.2%, to $26.33 billion as compared to average total assets for 2012. Average earning assets decreased $596.0 million, or 2.4%, in 2013 as compared to the prior year. Average earning assets represented 90.8% and 92.9% of average total assets for 2013 and 2012, respectively. The reduction in average earning assets resulted primarily from a $359.2 million decrease in total investment securities and a $116.2 million reduction in average interest bearing funds held at the Federal Reserve Bank. The decrease in funding sources utilized to support earning assets was driven by a $684.8 million decrease in average deposits and a $112.1 million decrease in Federal funds purchased and securities sold under repurchase agreements. These decreases in funding sources were partially offset by a $349.3 million increase in average long-term debt.
Average total assets for 2012 decreased $2.14 billion, or 7.5%, to $26.37 billion as compared to average total assets for 2011.2011. Average earning assets decreased $1.96 billion, or 7.4%, in 2012 as compared to the prior year. Average earning assets represented 92.9% and 92.8% of average total assets for 2012 and 2011,, respectively. The reduction in average earning assets resulted primarily from a $746.6 million decrease in average net loans and a $1.27 billion reduction in average interest bearing funds held at the Federal Reserve Bank. These reductions in earning assets were partially offset by a $97.8 million increase in the average investment securities available for sale portfolio. The decrease in funding sources utilized to support earning assets was driven by decreases in average deposits of $1.72 billion and average long-term debt of $274.2 million.
Average total assets for 2011 decreased $3.45 billion, or 10.8%, to $28.51 billion as compared to average total assets for 2010. Average earning assets decreased $3.04 billion, or 10.3%, in 2011 as compared to the prior year. Average earning assets represented 92.8% and 92.3% of average total assets for 2011 and 2010, respectively. The reduction in average total assets resulted from a $2.66 billion decrease in average net loans, a $516.9 million reduction in average interest bearing funds held at the Federal Reserve Bank, and a $50.1 million reduction in average mortgage loans held for sale. These reductions in average earning assets were partially offset by an increase of $233.7 million in the average investment securities available for sale portfolio. The decrease in funding sources utilized to support average earning assets was driven by decreases in average deposits of $3.01 billion, average short-term borrowings of $91.1 million, and average long-term debt of $75.8 million.
For more detailed information on the average balance sheets for the years ended December 31, 20122013, 20112012, and 20102011, refer to Table 22 - Average Balances, Interest, and Yields.
The table below shows the maturity of selected loan categories as of December 31, 20122013. Also provided are the amounts due after one year classified according to the sensitivity in interest rates. Actual repayments of loans may differ from the contractual maturities reflected therein because borrowers have the right to prepay obligations with and without prepayment penalties. Additionally, the refinancing of such loans or the potential delinquency of such loans could create differences between the contractual maturities and the actual repayment of such loans.

Table 43 - Loan Maturity and Interest Rate Sensitivity

Table 43 - Loan Maturity and Interest Rate Sensitivity

Table 43 - Loan Maturity and Interest Rate Sensitivity
 December 31, 2012December 31, 2013
(in thousands) 
One Year
     Or Less    
 
Over One Year
 Through Five
       Years    
 
Over
Five
       Years    
     TotalOne Year Or Less Over One Year Through Five Years Over Five Years     Total
Selected loan categories:               
Commercial, financial, and agricultural $1,691,677
 3,022,155
 584,234
 5,298,066
$1,582,854
 3,280,242
 635,643
 5,498,739
Real estate-construction 1,008,148
 715,817
 17,325
 1,741,290
746,262
 956,855
 53,360
 1,756,477
Total $2,699,825
 3,737,972
 601,559
 7,039,356
2,329,116
 4,237,097
 689,003
 7,255,216
Loans due after one year:               
Having predetermined interest rates       1,882,924
      1,721,280
Having floating or adjustable interest rates       2,456,607
      3,204,820
Total       4,339,531
      4,926,100
               
Recently Issued Accounting Standards
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" of this Report for further information.


79

Table of Contents

Non-GAAP Financial Measures
The measures entitled pre-tax, pre-credit costs income, adjusted non-interest income, adjusted non-interest expense, net loan growth (decline), core deposits, core deposits excluding time deposits, Tier 1 common equity, Tier 1 common equity ratio, the estimated Tier 1 common equity ratio under Basel III rules, and tangible common equity to tangible assets ratio tangible common equity to risk-weighted assets ratio, tangible book value per common share, pre-tax, pre-credit costs income, core expenses, non-interest income excluding investment securities (gains) losses, net and net loan growth (decline) are not measures recognized under U.S. generally accepted accounting principles (GAAP) and therefore are considered non-GAAP financial measures. The most comparable GAAP measures are total deposits, total shareholders’ equity to total assets ratio, book value per common share, income (loss) before income taxes, total non-interest income, total non-interest expense, total non-interest income, and total loan

86

Table of Contents

growth (decline), total deposits, total shareholders' equity, and the ratio of total shareholders’ equity to total assets, respectively.
Synovus believes that these non-GAAP financial measures provide meaningful additional information about Synovus to assist management and investors in evaluating Synovus’ capital strength and the performance of its core business. These non-GAAP financial measures should not be considered as substitutes for total deposits, total shareholders’ equity to total assets ratio, book value per common share, income (loss) before income taxes, total non-interest expense,income, total non-interest income, orexpense, total loan growth (decline), total deposits, total shareholders' equity, or the ratio of total shareholders’ equity to total assets determined in accordance with GAAP and may not be comparable to other similarly titled measures at other companies.
The computations of pre-tax, pre-credit costs income, adjusted non-interest income, adjusted non-interest expense, net loan growth (decline), core deposits, core deposits excluding time deposits, Tier 1 common equity, Tier 1 common equity ratio, the estimated Tier 1 common equity ratio under Basel III rules, tangible common equity to tangible assets ratio, tangible common equity to risk-weighted assets ratio, tangible book value per common share, pre-tax, pre-credit costs income, core expenses, non-interest income excluding investment (gains) losses, net and net loan growth (decline) and the reconciliation of these measures to total deposits, total shareholders’ equity to total assets ratio, book value per common share, income (loss) before income taxes, total non-interest income, total non-interest expense, total non-interest income,deposits, total shareholders' equity and the ratio of total loan growth (decline)shareholders’ equity to total assets are set forth in the tables below.
Table 44 - Reconciliation of Non-GAAP Financial Measures

Table 44 - Reconciliation of Non-GAAP Financial Measures

Table 44 - Reconciliation of Non-GAAP Financial Measures
December 31,December 31,
(dollars in thousands, except share data)2012 2011 2010 2009 2008
(dollars in thousands)2013 2012 2011 2010 2009
Pre-tax, Pre-credit Costs Income                  
Income (loss) before income taxes$31,477
 (59,532) (849,170) (1,605,908) (660,806)$252,628
 31,477
 (59,532) (849,170) (1,605,908)
Provision for loan losses320,369
 418,795
 1,131,274
 1,805,599
 699,883
69,598
 320,369
 418,795
 1,131,274
 1,805,599
Other credit costs (1)
112,250
 149,293
 198,426
 380,984
 162,786
48,370
 112,250
 149,293
 198,426
 380,984
Total credit costs432,619
 568,088
 1,329,700
 2,186,583
 862,669
117,968
 432,619
 568,088
 1,329,700
 2,186,583
Litigation loss contingency expense (2)
10,000
 
 
 
 
Restructuring charges11,064
 5,412
 30,665
 5,538
 5,995
Visa indemnification charges1,600
 6,304
 6,038
 
 4,059
Investment securities (gains) losses, net(2,945) (39,142) (75,007) 1,271
 (14,067)
Goodwill impairment
 
 
 15,090
 479,617

 
 
 
 15,090
Restructuring charges5,412
 30,665
 5,538
 5,995
 16,125
Visa indemnification charges (recoveries)6,304
 6,038
 
 4,059
 (17,473)
Investment securities (gains) losses, net(39,142) (75,007) 1,271
 (14,067) (45)
Loss (gain) on curtailment of post-retirement benefit
 398
 (7,092) 
 

 
 398
 (7,092) 
Gain on sale/redemption of Visa shares
 
 
 (51,900) (38,542)
 
 
 
 (51,900)
Pre-tax, pre-credit costs income$436,670
 470,650
 480,247
 539,852
 641,545
$390,315
 436,670
 470,650
 480,247
 539,852
                  
Non-interest Income Excluding Investment Securities (Gains) Losses, Net         
Adjusted Non-interest Income         
Total non-interest income$313,966
 338,874
 305,347
 410,670
 417,241
$253,571
 313,966
 338,874
 305,347
 410,670
Investment securities (gains) losses, net(39,142) (75,007) 1,271
 (14,067) (45)(2,945) (39,142) (75,007) 1,271
 (14,067)
Non-interest income excluding investment securities (gains) losses, net$274,824
 263,867
 306,618
 396,603
 417,196
Decrease (increase) in fair value of private equity investments, net2,963
 (8,233) 1,118
 (7,203) (1,379)
Adjusted non-interest income$253,589
 266,591
 264,985
 299,415
 395,224
         

        
Core Expenses         
Adjusted Non-interest Expense         
Total non-interest expense$816,237
 903,765
 1,009,576
 1,221,289
 1,456,056
$741,537
 816,237
 903,765
 1,009,576
 1,221,289
Other credit costs(1)
(112,250) (149,293) (198,426) (380,984) (162,786)(48,370) (112,250) (149,293) (198,426) (380,984)
Litigation loss contingency expense(2)
(10,000) 
 
 
 
Restructuring charges(5,412) (30,665) (5,538) (5,995) (16,125)(11,064) (5,412) (30,665) (5,538) (5,995)
Visa indemnification charges(1,600) (6,304) (6,038) 
 (4,059)
Goodwill impairment
 
 
 
 (15,090)
(Loss) gain on curtailment of post-retirement benefit
 (398) 7,092
 
 

 
 (398) 7,092
 
Visa indemnification (charges) recoveries(6,304) (6,038) 
 (4,059) 17,473
Goodwill impairment
 
 
 (15,090) (479,617)
Core expenses$692,271
 717,371
 812,704
 815,161
 815,001
Adjusted non-interest expense$670,503
 692,271
 717,371
 812,704
 815,161
                  

8780

Table of Contents

December 31,December 31,
(dollars in thousands, except share data)2012 2011 2010 2009 2008
(amounts in thousands)2013 2012 2011 2010 2009
Net Loan Growth (Decline)                  
Decline in total loans$(538,122) (1,505,950) (3,798,177) 
(2 
) 
 
(2 
) 
Growth (decline) in total loans$516,108
 $(538,122) (1,505,950) (3,798,177) 
(3 
) 
Transfers to other loans held for sale756,268
 519,308
 1,091,131
 
(2 
) 
 
(2 
) 
165,249
 756,268
 519,308
 1,091,131
 
(3 
) 
Foreclosures154,747
 224,786
 378,172
 
(2 
) 
 
(2 
) 
85,422
 154,747
 224,786
 378,172
 
(3 
) 
Charge-offs excluding transfers to other loans held for sale and loan sales215,913
 390,924
 967,111
 
(2 
) 
 
(2 
) 
95,563
 215,913
 390,924
 967,111
 
(3 
) 
Net loan growth (decline)$588,806
 (370,932) (1,361,763) 
(2 
) 
 
(2 
) 
$862,342
 588,806
 (370,932) (1,361,763) 
(3 
) 
                  
Core Deposits and Core Deposits Excluding Time Deposits         Core Deposits and Core Deposits Excluding Time Deposits        
Total deposits$21,057,044
 22,411,752
 24,500,304
 27,433,533
 28,617,179
$20,876,790
 21,057,044
 22,411,752
 24,500,304
 27,433,533
Brokered deposits(1,092,749) (1,783,174) (3,152,349) (5,039,328) (6,338,078)(1,094,002) (1,092,749) (1,783,174) (3,152,349) (5,039,328)
Core deposits19,964,295
 20,628,578
 21,347,955
 22,394,205
 22,279,101
19,782,788
 19,964,295
 20,628,578
 21,347,955
 22,394,205
Time deposits(3,583,304) (4,591,164) (5,911,150) (7,597,738) (8,809,429)(3,498,200) (3,583,304) (4,591,164) (5,911,150) (7,597,738)
Core deposits excluding time deposits$16,380,991
 16,037,414
 15,436,805
 14,796,467
 13,469,672
$16,284,588
 16,380,991
 16,037,414
 15,436,805
 14,796,467
                  
Tier 1 Common Equity and Tier 1 Common Equity RatioTier 1 Common Equity and Tier 1 Common Equity Ratio        
Total shareholders’ equity$2,948,985
 3,569,431
 2,827,452
 2,997,918
 2,851,041
Accumulated other comprehensive loss (income)41,258
 (4,101) (21,093) (57,158) (84,806)
Goodwill(24,431) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(3,415) (5,149) (8,525) (12,434) (16,649)
Disallowed deferred tax asset(618,516) (710,488) 
 (1,827) (11,945)
Other items7,612
 6,982
 7,371
 7,844
 8,077
Tier 1 capital2,351,493
 2,832,244
 2,780,774
 2,909,912
 2,721,287
Qualifying trust preferred securities(10,000) (10,000) (10,000) (10,000) (10,000)
Series C Preferred Stock(125,862) 
 
 
 
Series A Preferred Stock
 (957,327) (947,017) (937,323) (928,207)
Tier 1 common equity2,215,631
 1,864,917
 1,823,757
 1,962,589
 1,783,080
Total risk-weighted assets22,316,093
 21,387,935
 21,486,822
 22,748,532
 26,781,973
Tier 1 common equity ratio9.93% 8.72
 8.49
 8.63
 6.66
         
Estimated Tier 1 Common Equity Ratio under Basel III Rules(4)
Estimated Tier 1 Common Equity Ratio under Basel III Rules(4)
        
Tier 1 common equity2,215,631
 

 

 

 

Adjustment related to capital components50,000
        
Estimated Tier 1 common equity under Basel III rules2,265,631
        
Estimated total risk-weighted assets under Basel III rules23,301,000
        
Estimated Tier 1 common equity ratio under Basel III rules9.72%        
         
Tangible Common Equity Ratio                  
Total risk-weighted assets$21,387,935
 21,486,822
 22,748,532
 26,781,973
 32,106,501
Total assets26,760,012
 27,162,845
 30,093,148
 32,831,418
 35,786,269
$26,201,604
 26,760,012
 27,162,845
 30,093,148
 32,831,418
Goodwill(24,431) (24,431) (24,431) (24,431) (39,521)(24,431) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(5,149) (8,525) (12,434) (16,649) (21,266)(3,415) (5,149) (8,525) (12,434) (16,649)
Tangible assets$26,730,432
 27,129,889
 30,056,283
 32,790,338
 35,725,482
$26,173,758
 26,730,432
 27,129,889
 30,056,283
 32,790,338
                  
Total shareholders’ equity$3,569,431
 2,827,452
 2,997,918
 2,851,041
 3,787,158
$2,948,985
 3,569,431
 2,827,452
 2,997,918
 2,851,041
Goodwill(24,431) (24,431) (24,431) (24,431) (39,521)(24,431) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(5,149) (8,525) (12,434) (16,649) (21,266)(3,415) (5,149) (8,525) (12,434) (16,649)
Series C Preferred Stock(125,862) 
 
 
 
Series A Preferred Stock(957,327) (947,017) (937,323) (928,207) (919,635)
 (957,327) (947,017) (937,323) (928,207)
Tangible common equity$2,582,524
 1,847,479
 2,023,730
 1,881,754
 2,806,736
$2,795,277
 2,582,524
 1,847,479
 2,023,730
 1,881,754
Tangible equity units(260,084) (260,084) (260,122) 
 

 (260,084) (260,084) (260,122) 
Tangible common equity excluding tangible equity units$2,322,440
 1,587,395
 1,763,608
 1,881,754
 2,806,736
$2,795,277
 2,322,440
 1,587,395
 1,763,608
 1,881,754
Common shares outstanding786,579
 785,295
 785,263
 489,828
 330,334
972,351
 786,579
 785,295
 785,263
 489,828
Book value per common share$2.99
 2.06
 2.29
 3.93
 8.68
Tangible book value per common share2.95
 2.02
 2.25
 3.84
 8.50
Total shareholders’ equity to total assets ratio
13.34% 10.41 9.96
 8.68
 10.58
11.25% 13.34
 10.41 9.96
 8.68
Tangible common equity to tangible assets ratio9.66
 6.81
 6.73
 5.74
 7.86
10.68
 9.66
 6.81
 6.73
 5.74
Tangible common equity to risk-weighted assets ratio12.07% 8.60
 8.90
 7.03
 8.74
         
(1)
(1)Other credit costs consist primarily of foreclosed real estate expense, net.

81

(2) The non-GAAP measure was not reported by Synovus until 2010.

(2)Consists of loss contingency accruals with respect to outstanding legal matters. Amounts for periods prior to the three months ended December 31, 2013 are not disclosed separately as amounts are not material.
(3)The non-GAAP measure was not reported by Synovus until 2010.
(4)This ratio is not applicable to years prior to 2013.


Inflation
A financial institution’s assets and liabilities are primarily monetary in nature; therefore, inflation can have an important impact on the growth of total assets in the banking industry and may create a need to increase equity capital at higher than normal rates in order to maintain appropriate capital ratios. Interest rate levels are also significantly influenced by changes in the rate of inflation although they do not necessarily change at the same time or magnitude as the inflation rate. These changes could adversely impact Synovus’ financial position and profitability. Synovus attempts to mitigate the effects of inflation and changing interest rates by managing its interest rate sensitivity position through its asset/liability management practices and by periodically adjusting its pricing of services and banking products in an effort to take into consideration such costs. See "Part II - Item 7A. Market Risk and Interest Rate Sensitivity” of this Report for further information.


88


Deflation
An extended period of deflation could negatively impact the banking industry and may be associated with lower growth and a general deterioration of the economy. Such a scenario could impair bank earnings and profitability in a variety of ways including, but not limited to, decreases in the value of collateral for loans, a diminished ability of borrowers to service their debts, increases in the value of certain bank liabilities, and lessened demand for loans. While these effects cannot be fully accounted for, Synovus attempts to mitigate such risks through prudent underwriting of loans and through the management of its interest rate sensitivity position.

Parent Company
The Parent Company’s net assets consist primarily of its investment in subsidiaries,Synovus Bank. The Parent Company’s primary uses of cash are funded, for the most part, by shareholders’ equity. It also utilizes short-termservicing of debt and long-term debt.payment of dividends to shareholders. The Parent Company is responsible for providingalso provides the necessary funds to strengthen the capital of its subsidiaries acquire new businesses, fund internal growth, pay corporate operating expenses, and pay dividends to its shareholders.if needed. These operations have historically beenuses of cash are primarily funded by dividends and fees received from subsidiaries, andSynovus Bank, borrowings from outside sources. However, as a resultexternal sources, and equity offerings. On July 19, 2013, Synovus received an upstream dividend of $680.0 million from Synovus Bank, which Synovus utilized to redeem its $967.9 million of Series A Preferred Stock on July 26, 2013. The balance of the challenging economic conditions,redemption was funded by net proceeds from equity offerings completed in July 2013, described below. Synovus did not receive any dividends from Synovus Bank during 2012 and 2011 and received significantly less in dividends fromor 2011. Synovus has applied for regulatory approval to allow Synovus Bank to pay dividends during 2010 than in previous years. Additionally, the Parent Company was required to provide higher levels of capital infusions to subsidiaries during 2010. Thus, Synovus has taken a number of steps to strengthen its capital and liquidity positions as described below. As Synovus Bank emerges from the recent financial crisis, Synovus expects2014. Synovus' ability to receive dividends from Synovus Bank in future periods. However, Synovus' ability to receive dividends from Synovus Bankperiods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall financial condition. Synovus expects that it will receive dividends fromIn addition, under a resolution adopted by its Board, Synovus Bank during 2013. Ifis currently prohibited from paying any cash dividends to the Parent Company without regulatory approval, and GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus does not receive dividends from Synovus Bank duringBank. See "Part I - Item 1 - Business - Supervision, Regulation and Other Factors - Dividends" of this report for further information.
On July 24, 2013, Synovus' liquidity could be adversely affected. In particular, failure to receive dividends from Synovus Bank will impair Synovus' ability to repay TARP in full without issuing substantially more debt or equity than it otherwise anticipates will be required
During 2008, 2009, and 2010, Synovus completed severala public offerings and other capital actions.
In December 2008, Synovus issued 967,870offering of 59,870,550 shares of its Common Stock at $3.09 per share. The offering generated net proceeds of $175.2 million. On July 25, 2013, Synovus completed a public offering of $130 million of Series AC Preferred Stock (5.2 million shares, no par value, non-cumulative, with a liquidation preference of $25 per share). The offering generated net proceeds of $125.9 million. From the date of issuance to, but excluding, August 1, 2018, the rate for declared dividends on the Series C Preferred Stock is 7.875% per annum. From and including August 1, 2018, the dividend rate will change to a floating rate equal to the United States Departmentthree-month LIBOR plus a spread of the Treasury as part of the CPP, generating $967.9 million of Tier 1 Capital. During 2009 and 2010, Synovus issued an aggregate of 443,250,000 shares of Common Stock and issued 13,800,000 units of tMEDS through two public offerings. The Common Stock and tMEDS offerings increased Tier 1 common equity by approximately $1.61 billion. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 13 - Shareholders' Equity and Accumulated Other Comprehensive Income (Loss) and Note - 14 - Regulatory Capital"of this Report for further information regarding the 2009 and 2010 Common Stock offerings, tMED offering, and other actions taken to bolster capital.6.39% per annum.
On February 13, 2012, Synovus issued $300 million aggregate principal amount of the 2019 Senior Notes in a public offering for aggregate proceeds of $292.6$292.6 million,, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a Tender Offer for any and all of its 2013 Notes, with a total principal amount outstanding of approximately $206.8 million. An aggregate principal amount of $146.1 million of the 2013 notes, representing 71% of the outstanding principal amount, were tendered in the Tender Offer. Synovus paid total consideration of approximately $146.1 million for these notes, which was funded from a portion of the net proceeds of the 2019 Senior Notes.

On February 15, 2013, Synovus paid the remaining balance on its 2013 Notes of $60.6 million.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk and Interest Rate Sensitivity
Market risk reflects the risk of economic loss resulting from adverse changes in market prices and interest rates. This risk of loss can be reflected in either diminished current market values or reduced current and potential net income. Synovus’ most significant market risk is interest rate risk. This risk arises primarily from Synovus’ core community banking activities of extending loans and accepting deposits.
Managing interest rate risk is a primary goal of the asset liability management function. Synovus attempts to achieve consistency in net interest income while limiting volatility arising from changes in interest rates. Synovus seeks to accomplish this goal by balancing the maturity and repricing characteristics of assets and liabilities along with the selective use of derivative instruments. Synovus manages its exposure to fluctuations in interest rates through policies established by ALCO and approved by the Board of Directors. ALCO meets periodically and has responsibility for developing asset liability management policies, reviewing the interest rate sensitivity of Synovus, and developing and implementing strategies to improve balance sheet structure and interest rate risk positioning.

89


Synovus measures itsthe sensitivity of net interest income to changes in market interest rates through the utilization of simulation modeling. On at least a quarterly basis, the following twenty-four month time period is simulated to determine a baseline net interest income forecast and the sensitivity of this forecast to changes in interest rates. The baseline forecast assumes an unchanged or flat interest rate environment. These simulations include all of Synovus’ earning assets, liabilities, and derivative financial instruments. Forecasted balance sheet changes, primarily reflecting loan and deposit growth and mix forecasts, are included in the periods modeled. Projected rates for loans and deposits are based on management’s outlook and local market conditions.
The magnitude and velocity of rate changes among the various asset and liability groups exhibit different characteristics for each possible interest rate scenario; additionally, customer loan and deposit preferences can vary in response to changing interest rates. Simulation modeling enables Synovus to capture the expected effect of these differences. Assumptions utilized in the model are updated on an ongoing basis and are reviewed and approved by ALCO. Synovus is also able to model expected changes in the shape of interest rate yield curves for each rate scenario. Simulation also enables Synovus to capture the effect of expected prepayment level changes on selected assets and liabilities subject to prepayment.
Synovus’ rate sensitivity position is indicated by selected results of net interest income simulations. In these simulations, Synovus has modeled the impact of a gradual increase in short-term interest rates of 100 and 200 basis points to determine the sensitivity of net interest income for the next year. Due to short-term interest rates being at or near 0% at this time, only rising rate scenarios have been modeled. As illustrated in the table below, the net interest income sensitivity model indicates that, compared with a net interest income forecast assuming stable rates, net interest income is projected to increase by 1.6%3.2% and increase by 2.1%5.0% if interest rates increased by 100 and 200 basis points, respectively. These changes were within Synovus’ policy limit of a maximum 5% negative change.
Table 45 - Twelve Month Net Interest Income Sensitivity
Change in Short-term Interest Rates
(in basis points)
 
Estimated Change in Net Interest Income
As of December 31,
 
Estimated Change in Net Interest Income
As of December 31,
2012 20112013 2012
+200 2.1% 2.7% 5.0% 2.1%
+100 1.6% 2.0% 3.2% 1.6%
Flat % —% —% —%
 
The measured interest rate sensitivity indicates a moderatelyan asset sensitive position over the next year, which could serve to improve net interest income in a rising interest rate environment. The actual realized change in net interest income would depend on several factors, some of which could serve to diminish or eliminate the asset sensitivity noted above. These factors include a higher than projected level of deposit customer migration to higher cost deposits, such as certificates of deposit, which would increase total interest expense and serve to reduce the realized level of asset sensitivity. Another factor which could impact the realized interest rate sensitivity is the repricing behavior of interest bearing non-maturity deposits. Assumptions for repricing are expressed as a beta relative to the change in the prime rate. For instance, a 50% beta would correspond to a deposit rate that would increase 0.5% for every 1% increase in the prime rate. Projected betas for interest bearing non-maturity deposit repricing are a key component of determining the Company's interest rate risk positioning. Should realized betas be higher than projected betas, the expected benefit from higher interest rates would be diminished. The following table presents an example of the potential impact of an increase in repricing betas on Synovus' realized interest rate sensitivity position.

82


Table 46 - Core Deposit Beta Sensitivity As of December 31, 2012 As of December 31, 2013
Change in Short-term Interest Rates (in basis points) Base Scenario 15% Increase in Average Repricing Beta Base Scenario 15% Increase in Average Repricing Beta
+200 2.1% 1.2% 5.0% 3.9%
+100 1.6% 0.9% 3.2% 2.6%
  
While all of the above estimates are reflective of the general interest rate sensitivity of Synovus, local market conditions and their impact on loan and deposit pricing would be expected to have a significant impact on the realized level of net interest income. Actual realized balance sheet growth and mix would also impact the realized level of net interest income.
The net interest income simulation model is the primary tool utilized to evaluate potential interest rate risks over a shorter term time horizon. Synovus also evaluates potential longer term interest rate risk through modeling and evaluation of economic value of equity. Simulation modeling is utilized to measure the economic value of equity and its sensitivity to immediate changes in interest rates. These simulations value only the current balance sheet and do not incorporate growth assumptions used in net interest income simulation. The economic value of equity is the net fair value of assets, liabilities, and off-balance sheet financial instruments derived from the present value of future cash flows discounted at current market interest rates. From this baseline valuation, Synovus evaluates changes in the value of each of these items in various interest rate scenarios to determine the net impact on the economic value of equity. As of December 31, 2013, the projected changes for economic value of equity were well within Synovus' interest rate risk policy limits.
Synovus is also subject to market risk in certain of its fee income business lines. Financial management services revenues, which include trust, brokerage, and financial planning fees, can be affected by risk in the securities markets, primarily the equity securities market. A significant portion of the fees in this unit are determined based upon a percentage of asset values. Weaker securities markets and lower equity values have an adverse impact on the fees generated by these operations. Trading account assets, maintained to facilitate brokerage customer activity, are also subject to market risk. This risk is not considered significant, as trading activities are limited and subject to risk policy limits. Mortgage banking income is also subject to market risk. Mortgage loan originations are sensitive to levels of mortgage interest rates and therefore, mortgage banking income could be negatively

90

Table of Contents

impacted during a period of rising interest rates. The extension of commitments to customers to fund mortgage loans also subjects Synovus to market risk. This risk is primarily created by the time period between making the commitment and closing and delivering the loan. Synovus seeks to minimize this exposure by utilizing various risk management tools, the primary of which are forward sales commitments and best efforts commitments.
Derivative Instruments for Interest Rate Risk Management
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risks. These derivative instruments generally consist of interest rate swaps, interest rate lock commitments made to prospective mortgage loan customers, and commitments to sell fixed-rate mortgage loans. Interest rate lock commitments represent derivative instruments when it is intended that such loans will be sold.
From time to time, Synovus utilizes interest rate swaps to manage interest rate risks primarily arising from its core banking activities. These interest rate swap transactions generally involve the exchange of fixed and floating interest rate payment obligations without the exchange of underlying principal amounts. Swaps may be designated as either cash flow hedges or fair value hedges. As of December 31, 20122013 and December 31, 20112012, Synovus had no outstanding interest rate swap contracts utilized to manage interest rate risk.


9183

Table of Contents

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA



REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


The Board of Directors and Shareholders
Synovus Financial Corp.:
We have audited the accompanying consolidated balance sheets of Synovus Financial Corp. and subsidiaries as of December 31, 20122013 and 2011,2012, and the related consolidated statements of operations,income, comprehensive income (loss), changes in shareholders'sharehholders’ equity, and cash flows for each of the years in the three-yearthree‑year period ended December 31, 2012.2013. These consolidated financial statements are the responsibility of the Company'sCompany’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the balance sheetsfinancial position of Synovus Financial Corp. andsubsidiaries as of December 31, 20122013 and 2011,2012, and the results of their operations and their cash flows for each of the years in the three-yearthree‑year period ended December 31, 2012,2013, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Synovus Financial Corp.’s internal control over financial reporting as of December 31, 2012,2013, based on criteria established in Internal Control - Integrated Framework (1992)issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated March 1, 2013February 28, 2014 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.


/s/ KPMG LLP

Atlanta, Georgia
March 1, 2013February 28, 2014












9284

Table of Contents

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders
Synovus Financial Corp.:

We have audited Synovus Financial Corp.'s’s internal control over financial reporting as of December 31, 2012,2013, based on criteria established inInternal Control - Integrated Framework (1992)issued by the Committee of Sponsoring Organizations of the Treadway Commission.Commission (COSO). Synovus Financial Corp.'s’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management'sManagement’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company'sCompany’s internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company'scompany’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company'scompany’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company'scompany’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Synovus Financial Corp. maintained, in all material respects, effective internal control over financial reporting as of December 31, 2012,2013, based on criteria established in Internal Control - Integrated Framework(1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission.Commission (COSO).

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Synovus Financial Corp. andsubsidiaries as of December 31, 20122013 and 2011,2012, and the related consolidated statements of operations,income, comprehensive income (loss), changes in shareholders' equity, and cash flows for each of the years in the three-year period ended December 31, 2012,2013, and our report dated March 1, 2013February 28, 2014 expressed an unqualified opinion on those consolidated financial statements.

/s/ KPMG LLP

Atlanta, Georgia
March 1, 2013February 28, 2014



9385

Table of Contents

Synovus Financial Corp.
Consolidated Balance Sheets

 December 31, December 31,
(in thousands, except share and per share data) 2012 2011 2013 2012
ASSETS        
Cash and cash equivalents $614,630
 510,423
 $469,630
 614,630
Interest bearing funds with Federal Reserve Bank 1,498,390
 1,567,006
 644,528
 1,498,390
Interest earning deposits with banks 23,442
 13,590
 24,325
 23,442
Federal funds sold and securities purchased under resale agreements 113,517
 158,916
 80,975
 113,517
Trading account assets, at fair value 11,102
 16,866
 6,113
 11,102
Mortgage loans held for sale, at fair value 212,663
 161,509
 45,384
 212,663
Other loans held for sale 10,690
 30,156
 10,685
 10,690
Investment securities available for sale, at fair value 2,981,112
 3,690,125
 3,199,358
 2,981,112
Loans, net of deferred fees and costs 19,541,690
 20,079,813
 20,057,798
 19,541,690
Allowance for loan losses (373,405) (536,494) (307,560) (373,405)
Loans, net 19,168,285
 19,543,319
 19,750,238
 19,168,285
Premises and equipment, net 479,546
 486,923
 468,871
 479,546
Goodwill 24,431
 24,431
 24,431
 24,431
Other intangible assets, net 5,149
 8,525
 3,415
 5,149
Other real estate 150,271
 204,232
 112,629
 150,271
Net deferred tax asset 806,406
 2,138
Deferred tax asset, net 744,646
 806,406
Other assets 660,378
 744,686
 616,376
 660,378
Total assets $26,760,012
 27,162,845
 $26,201,604
 26,760,012
LIABILITIES AND SHAREHOLDERS' EQUITY        
Liabilities        
Deposits:        
Non-interest bearing deposits $5,665,527
 5,366,868
 $5,642,751
 5,665,527
Interest bearing deposits, excluding brokered deposits 14,298,768
 15,261,710
 14,140,037
 14,298,768
Brokered deposits 1,092,749
 1,783,174
 1,094,002
 1,092,749
Total deposits 21,057,044
 22,411,752
 20,876,790
 21,057,044
Federal funds purchased and securities sold under repurchase agreements 201,243
 313,757
 148,132
 201,243
Long-term debt 1,726,455
 1,364,727
 2,033,141
 1,726,455
Other liabilities 205,839
 245,157
 194,556
 205,839
Total liabilities 23,190,581
 24,335,393
 23,252,619
 23,190,581
Shareholders' Equity        
Series A Preferred Stock – no par value. Authorized
100,000,000 shares; 967,870 issued and outstanding at December 31,
2012 and 2011
 957,327
 947,017
Common stock - $1.00 par value. Authorized 1,200,000,000 shares;
issued 792,272,692 at December 31, 2012 and 790,988,880 at
December 31, 2011; outstanding 786,579,240 at December 31, 2012
and 785,295,428 at December 31, 2011
 792,273
 790,989
Series A Preferred Stock – no par value. Authorized 100,000,000 shares; 967,870 issued and outstanding at December 31, 2012
 
 957,327
Series C Preferred Stock – no par value. 5,200,000 shares outstanding at December 31, 2013 125,862
 
Common stock - $1.00 par value. Authorized 1,200,000,000 shares; issued 978,044,909 at December 31, 2013 and 792,272,692 at December 31, 2012; outstanding 972,351,457 at December 31, 2013 and 786,579,240 at December 31, 2012 978,045
 792,273
Additional paid-in capital 2,189,874
 2,241,171
 2,138,024
 2,189,874
Treasury stock, at cost – 5,693,452 shares at December 31, 2012 and
December 31, 2011
 (114,176) (114,176)
Accumulated other comprehensive income 4,101
 21,093
Treasury stock, at cost – 5,693,452 shares at December 31, 2013 and December 31, 2012 (114,176) (114,176)
Accumulated other comprehensive (loss) income (41,258) 4,101
Accumulated deficit (259,968) (1,058,642) (137,512) (259,968)
Total shareholders’ equity 3,569,431
 2,827,452
 2,948,985
 3,569,431
Total liabilities and shareholders' equity $26,760,012
 27,162,845
 $26,201,604
 26,760,012
        
See accompanying notes to the audited consolidated financial statements.


9486

Table of Contents

Synovus Financial Corp.
Consolidated Statements of Operations
Income

  Years Ended December 31,
(in thousands, except per share data) 2012 2011 2010
Interest income:      
Loans, including fees $924,639
 1,019,036
 1,170,941
Investment securities available for sale 68,440
 108,328
 131,664
Trading account assets 963
 925
 843
Mortgage loans held for sale 6,201
 6,195
 8,654
Federal Reserve Bank balances 3,451
 6,660
 7,986
Other earning assets 446
 612
 493
Total interest income 1,004,140
 1,141,756
 1,320,581
Interest expense:      
Deposits 95,749
 173,885
 288,327
Federal funds purchased and securities sold under repurchase agreements 614
 1,063
 1,921
Long-term debt 53,660
 42,654
 44,000
Total interest expense 150,023
 217,602
 334,248
Net interest income 854,117
 924,154
 986,333
Provision for loan losses 320,369
 418,795
 1,131,274
Net interest income (expense) after provision for loan losses 533,748
 505,359
 (144,941)
Non-interest income:      
Service charges on deposit accounts 78,203
 78,770
 105,114
Fiduciary and asset management fees 42,503
 45,809
 44,142
Brokerage revenue 26,913
 26,006
 28,184
Mortgage banking income 32,272
 20,316
 33,334
Bankcard fees 34,075
 41,493
 41,420
Investment securities gains (losses), net 39,142
 75,007
 (1,271)
Other fee income 21,138
 19,953
 21,129
 Increase (decrease) in fair value of private equity investments, net 8,233
 (1,118) 7,203
Other non-interest income 31,487
 32,638
 26,092
Total non-interest income 313,966
 338,874
 305,347
Non-interest expense:      
Salaries and other personnel expense 375,872
 371,148
 418,629
Net occupancy and equipment expense 105,575
 114,037
 122,046
FDIC insurance and other regulatory fees 45,408
 59,063
 69,480
Foreclosed real estate expense, net 90,655
 133,570
 163,630
Losses (gains) on other loans held for sale, net 4,681
 (2,737) 3,050
Professional fees 41,307
 40,585
 45,554
Data processing expense 33,440
 35,757
 45,478
Visa indemnification charges 6,304
 6,038
 
Restructuring charges 5,412
 30,665
 5,538
Loss (gain) on curtailment of post-retirement defined benefit plan 
 398
 (7,092)
Other operating expenses 107,583
 115,241
 143,263
Total non-interest expense 816,237
 903,765
 1,009,576
Income (loss) from continuing operations before income taxes 31,477
 (59,532) (849,170)
Income tax (benefit) expense (798,732) 1,312
 (15,151)
Income (loss) from continuing operations 830,209
 (60,844) (834,019)
Income from discontinued operations, net of income taxes 
 
 43,162
Net income (loss) 830,209
 (60,844) (790,857)
Net loss attributable to non-controlling interest 
 (220) (179)
Net income (loss) available to controlling interest 830,209
 (60,624) (790,678)
Dividends and accretion of discount on Series A Preferred Stock 58,703
 58,088
 57,510
Net income (loss) available to common shareholders $771,506
 (118,712) (848,188)
Net income (loss) per common share, basic:      
Net income (loss) from continuing operations available to common shareholders $0.98
 (0.15) (1.30)
Net income (loss) available to common shareholders 0.98
 (0.15) (1.24)

95

Table of Contents



Net income (loss) per common share, diluted:      
Net income (loss) from continuing operations available to common shareholders 0.85
 (0.15) (1.30)
 Years Ended December 31,
(in thousands, except per share data) 2013 2012 2011
Interest income:      
Loans, including fees $866,358
 924,639
 1,019,036
Investment securities available for sale 52,567
 67,281
 107,435
Trading account assets 548
 963
 925
Mortgage loans held for sale 4,441
 6,201
 6,195
Federal Reserve Bank balances 3,222
 3,451
 6,660
Other earning assets 1,878
 1,605
 1,505
Total interest income 929,014
 1,004,140
 1,141,756
Interest expense:      
Deposits 64,392
 95,749
 173,885
Federal funds purchased and securities sold under repurchase agreements 324
 614
 1,063
Long-term debt 54,106
 53,660
 42,654
Total interest expense 118,822
 150,023
 217,602
Net interest income 810,192
 854,117
 924,154
Provision for loan losses 69,598
 320,369
 418,795
Net interest income after provision for loan losses 740,594
 533,748
 505,359
Non-interest income:      
Service charges on deposit accounts 77,789
 78,203
 78,770
Fiduciary and asset management fees 43,450
 42,503
 45,809
Brokerage revenue 27,538
 26,913
 26,006
Mortgage banking income 22,482
 32,272
 20,316
Bankcard fees 30,641
 34,075
 41,493
Investment securities gains, net 2,945
 39,142
 75,007
Other fee income 22,567
 21,138
 19,953
(Decrease) increase in fair value of private equity investments, net (2,963) 8,233
 (1,118)
Other non-interest income 29,122
 31,487
 32,638
Total non-interest income 253,571
 313,966
 338,874
Non-interest expense:      
Salaries and other personnel expense 368,152
 375,872
 371,546
Net occupancy and equipment expense 103,339
 105,575
 114,037
FDIC insurance and other regulatory fees 32,758
 45,408
 59,063
Foreclosed real estate expense, net 33,864
 90,655
 133,570
Losses (gains) on other loans held for sale, net 329
 4,681
 (2,737)
Professional fees 38,776
 41,307
 40,585
Third-party services 40,135
 38,006
 40,028
Visa indemnification charges 1,600
 6,304
 6,038
Restructuring charges 11,064
 5,412
 30,665
Other operating expenses 111,520
 103,017
 110,970
Total non-interest expense 741,537
 816,237
 903,765
Income (loss) before income taxes 252,628
 31,477
 (59,532)
Income tax expense (benefit) 93,245
 (798,732) 1,312
Net income (loss) 159,383
 830,209
 (60,844)
Net loss attributable to non-controlling interest 
 
 (220)
Net income (loss) available to controlling interest 159,383
 830,209
 (60,624)
Dividends and accretion of discount on preferred stock 40,830
 58,703
 58,088
Net income (loss) available to common shareholders 0.85
 (0.15) (1.24) $118,553
 771,506
 (118,712)
Net income (loss) per common share, basic 0.13
 0.98
 (0.15)
Net income (loss) per common share, diluted 0.13
 0.85
 (0.15)
Weighted average common shares outstanding, basic 786,466
 785,272
 685,186
 892,462
 786,466
 785,272
Weighted average common shares outstanding, diluted 910,102
 785,272
 685,186
 939,580
 910,102
 785,272
            
See accompanying notes to the audited consolidated financial statements.



9687

Table of Contents

Synovus Financial Corp.
Consolidated Statements of Comprehensive Income (Loss)
 December 31, 2012 December 31, 2011 December 31, 2010
(in thousands)Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount
Net income (loss)$31,477
 798,732
 830,209
 (59,532) (1,312) (60,844) (778,529) (12,328) (790,857)
Net unrealized gains (losses) on cash flow hedges:                 
Net unrealized gains (losses) arising during the period(1,381) 532
 (849) (11,316) 4,279
 (7,037) (20,459) 7,867
 (12,592)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*
 
 
 
 (4,279) (4,279) 
 (7,858) (7,858)
Net unrealized gains (losses)(1,381) 532
 (849) (11,316) 
 (11,316) (20,459) 9
 (20,450)
Net unrealized gains (losses) on investment securities available for sale:        

        
Net unrealized gains (losses) arising during the period12,296
 (4,730) 7,566
 50,258
 (19,349) 30,909
 (9,991) 3,889
 (6,102)
Reclassification adjustment for (gains) losses realized in net income(39,142) 15,070
 (24,072) (75,007) 29,271
 (45,736) 1,271
 (494) 777
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*
 
 
 
 (9,922) (9,922) 
 (3,393) (3,393)
Net unrealized gains (losses)(26,846) 10,340
 (16,506) (24,749) 
 (24,749) (8,720) 2
 (8,718)
Amortization of post-retirement unfunded health benefit:                 
Amortization arising during the period590
 (227) 363
 
 
 
 2,470
 (950) 1,520
Other comprehensive income (loss)(27,637) 10,645
 (16,992) (36,065) 
 (36,065) (26,709) (939) (27,648)
Less: comprehensive loss attributable to non-controlling interest
 
 
 (220) 
 (220) (179) 
 (179)
Comprehensive income (loss)
 

 $813,217
 
 

 (96,689) 
 

 (818,326)
                  
 December 31, 2013 December 31, 2012 December 31, 2011
(in thousands)Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount
Net income (loss)$252,628
 (93,245) 159,383
 31,477
 798,732
 830,209
 (59,532) (1,312) (60,844)
Net change related to cash flow hedges:                 
Reclassification adjustment for losses (gains) realized in net income447
 (173) 274
 (1,381) 532
 (849) (11,316) 4,279
 (7,037)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*
 
 
 
 
 
 
 (4,279) (4,279)
Net change$447
 (173) 274
 (1,381) 532
 (849) (11,316) 
 (11,316)
Net unrealized (losses) gains on investment securities available for sale:                 
Reclassification adjustment for gains realized in net income$(2,945) 1,134
 (1,811) (39,142) 15,070
 (24,072) (75,007) 29,271
 (45,736)
Net unrealized (losses) gains arising during the period(71,929) 27,693
 (44,236) 12,296
 (4,730) 7,566
 50,258
 (19,349) 30,909
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*
 
 
 
 
 
 
 (9,922) (9,922)
Net unrealized losses$(74,874) 28,827
 (46,047) (26,846) 10,340
 (16,506) (24,749) 
 (24,749)
Post-retirement unfunded health benefit:                 
Reclassification adjustment for gains realized in net income$(170) 65
 (105) (52) 20
 (32) 
 
 
Actuarial gains arising during the period830
 (311) 519
 642
 (247) 395
 
 
 
Net unrealized gains$660
 (246) 414
 590
 (227) 363
 
 
 
Other comprehensive loss(73,767) 28,408
 (45,359) (27,637) 10,645
 (16,992) (36,065) 
 (36,065)
Less: comprehensive loss attributable to non-controlling interest
 
 
 
 
 
 (220) 
 (220)
Comprehensive income (loss)
 

 $114,024
 
 

 813,217
 
 

 (96,689)
                  
*In accordance with ASC 740-20-45-11(b), the deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is charged directly to other comprehensive income (loss).
See accompanying notes to the audited consolidated financial statements.


9788

Table of Contents

Synovus Financial Corp.
Consolidated Statements of Changes in Shareholders' Equity
(in thousands, except per share data)
Preferred
Stock
 
Common
Stock
 
Additional
Paid-in
Capital
 
Treasury
Stock
 
Accumulated
Other
Comprehensive
Income
 
Accumulated
 Deficit
 
Non-Controlling
Interest
 TotalSeries A Preferred Stock Series C Preferred Stock 
Common
Stock
 
Additional
Paid-in
Capital
 
Treasury
Stock
 
Accumulated
Other
Comprehensive
Income (Loss)
 
Accumulated
 Deficit
 
Non-Controlling
Interest
 Total
Balance at December 31, 2009$928,207
 495,514
 1,604,362
 (114,155) 84,806
 (147,693) 20,460
 2,871,501
Net loss
 
 
 
 
 (790,678) (179) (790,857)
Other comprehensive loss, net of income taxes
 
 
 
 (27,648) 
 
 (27,648)
Cash dividends declared on common stock - $0.04 per share
 
 
 
 
 (28,452) 
 (28,452)
Cash dividends paid on preferred stock
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock9,116
 
 (9,116) 
 
 
 
 
Issuance of common stock, net of issuance costs
 293,250
 475,864
 
 
 
 
 769,114
Issuance of prepaid common stock purchase contracts
 
 265,564
 
 
 
 
 265,564
Settlement of prepaid common stock purchase contracts
 2,156
 (2,156) 
 
 
 
 
Treasury shares purchased
 
 
 (21) 
 
 
 (21)
Issuance (forfeitures) of non-vested stock, net
 (9) 9
 
 
 
 
 
Restricted share unit activity
 44
 (44) 
 
 
 
 
Share-based compensation expense
 
 7,158
 
 
 
 
 7,158
Stock options exercised
 1
 
 
 
 
 
 1
Share-based compensation tax benefit
 
 16
 
 
 
 
 16
Change in ownership at majority-owned subsidiary
 
 
 
 
 217
 6,348
 6,565
Balance at December 31, 2010937,323
 790,956
 2,293,263
 (114,176) 57,158
 (966,606) 26,629
 3,024,547
$937,323
 
 790,956
 2,293,263
 (114,176) 57,158
 (966,606) 26,629
 3,024,547
Net loss
 
 
 
 
 (60,624) (220) (60,844)
 
 
 
 
 
 (60,624) (220) (60,844)
Other comprehensive loss, net of income taxes
 
 
 
 (36,065) 
 
 (36,065)
 
 
 
 
 (36,065) 
 
 (36,065)
Cash dividends declared on common stock - $0.04 per share
 
 
 
 
 (31,412) 
 (31,412)
 
 
 
 
 
 (31,412) 
 (31,412)
Cash dividends paid on preferred stock
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock9,694
 
 (9,694) 
 
 
 
 
Cash dividends paid on Series A Preferred Stock
 
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on Series A Preferred Stock9,694
 
 
 (9,694) 
 
 
 
 
Restricted share unit activity
 19
 (19) 
 
 
 
 

 
 19
 (19) 
 
 
 
 
Share-based compensation expense
 
 6,029
 
 
 
 
 6,029

 
 
 6,029
 
 
 
 
 6,029
Issuance (forfeitures) of non-vested stock, net
 (1) 1
 
 
 
 
 

 
 (1) 1
 
 
 
 
 
Settlement of prepaid common stock purchase contracts
 15
 (15) 
 
 
 
 

 
 15
 (15) 
 
 
 
 
Change in ownership at majority-owned subsidiary
 
 
 
 
 
 (26,409) (26,409)
 
 
 
 
 
 
 (26,409) (26,409)
Balance at December 31, 2011$947,017
 790,989
 2,241,171
 (114,176) 21,093
 (1,058,642) 
 2,827,452
$947,017
 $
 790,989
 2,241,171
 (114,176) 21,093
 (1,058,642) 
 2,827,452
Net income
 
 
 
 
 830,209
 
 830,209

 
 
 
 
 
 830,209
 
 830,209
Other comprehensive loss, net of income taxes
 
 
 
 (16,992) 
 
 (16,992)
 
 
 
 
 (16,992) 
 
 (16,992)
Cash dividends declared on common stock - $0.04 per share
 
 
 
 
 (31,462) 
 (31,462)
 
 
 
 
 
 (31,462) 
 (31,462)
Cash dividends paid on preferred stock
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on preferred stock10,310
 
 (10,310) 
 
 
 
 
Cash dividends paid on Series A Preferred Stock
 
 
 (48,394) 
 
 
 
 (48,394)
Accretion of discount on Series A Preferred Stock10,310
 
 
 (10,310) 
 
 
 
 
Restricted share unit activity
 1,284
 (1,211) 
 
 (73) 
 

 
 1,284
 (1,211) 
 
 (73) 
 
Share-based compensation expense
 
 9,333
 
 
 
 
 9,333

 
 
 9,333
 
 
 
 
 9,333
Share-based compensation tax deficiency$
 
 (715) 
 
 
 
 (715)$
 
 
 (715) 
 
 
 
 (715)
Balance at December 31, 2012$957,327
 792,273
 2,189,874
 (114,176) 4,101
 (259,968) 
 3,569,431
$957,327
 
 792,273
 2,189,874
 (114,176) 4,101
 (259,968) 
 3,569,431
Net income            159,383
   159,383
Other comprehensive loss, net of income taxes
 
 
 
 
 (45,359) 
 
 (45,359)
Cash dividends declared on common stock - $0.04 per share
 
 
 
 
 
 (36,427) 
 (36,427)
Cash dividends paid on Series A Preferred Stock
 
 
 (33,741) 
 
 
 
 (33,741)
Accretion of discount on Series A Preferred Stock10,543
 
 
 (10,543) 
 
 
 
 
Redemption of Series A Preferred Stock(967,870) 
 
 
 
 
 
 
 (967,870)
Issuance of Series C Preferred Stock, net of issuance costs
 125,862
 
 
 
 
 
 
 125,862
Cash dividends paid on Series C Preferred Stock
 
 
 (2,730) 
 
 
 
 (2,730)
Settlement of prepaid Common Stock purchase contracts
 
 122,848
 (122,848) 
 
 
 
 
Issuance of Common Stock, net of issuance costs
 
 59,871
 115,303
 
 
 
 
 175,174
Restricted share unit activity
 
 2,616
 (5,680) 
 
 (500) 
 (3,564)
Stock options exercised
 
 437
 607
 
 
 
 
 1,044
Share-based compensation net tax benefit
 
 
 317
 
 
 
 
 317
Share-based compensation expense
 
 
 7,465
 
 
 
 
 7,465
Balance at December 31, 2013$
 125,862
 978,045
 2,138,024
 (114,176) (41,258) (137,512) 
 2,948,985
                                
See accompanying notes to the audited consolidated financial statements.


9889

Table of Contents


Synovus Financial Corp.
Consolidated Statements of Cash Flows
 Years Ended December 31,Years Ended December 31,
(in thousands) 2012 2011 20102013 2012 2011
Operating Activities           
Net income (loss) $830,209
 (60,844) (790,857)$159,383
 830,209
 (60,844)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:           
Provision for loan losses 320,369
 418,795
 1,131,274
69,598
 320,369
 418,795
Depreciation, amortization, and accretion, net 64,401
 47,626
 46,421
59,310
 64,401
 47,626
Deferred income tax (benefit) expense (794,678) (357) 9,215
Deferred income tax expense (benefit)90,415
 (794,678) (357)
Decrease in interest receivable 11,854
 15,629
 30,248
6,179
 11,854
 15,629
Decrease in interest payable (8,253) (16,680) (23,877)(3,133) (8,253) (16,680)
(Increase) decrease in trading account assets 5,764
 5,428
 (7,924)
Decrease in trading account assets4,989
 5,764
 5,428
Originations of mortgage loans held for sale (1,226,234) (980,173) (1,378,431)(841,542) (1,226,234) (980,173)
Proceeds from sales of mortgage loans held for sale 1,187,880
 1,055,479
 1,294,169
1,000,514
 1,187,880
 1,055,479
Gain on sale of mortgage loans held for sale, net (15,709) (5,955) (10,521)(11,973) (15,709) (5,955)
Decrease (increase) in other assets 61,758
 111,852
 570,019
Increase in accrued salaries and benefits 5,961
 2,061
 3,739
Decrease in other assets40,085
 61,758
 111,852
(Decrease) increase in accrued salaries and benefits(6,644) 5,961
 2,459
Decrease in other liabilities (35,477) (7,169) (21,637)(3,107) (35,477) (7,169)
Investment securities losses (gains), net (39,142) (75,007) 1,271
(Gain) loss on sale of other loans held for sale, net 4,681
 (2,737) 3,050
Losses on other real estate, net 73,940
 113,380
 137,185
Investment securities gains, net(2,945) (39,142) (75,007)
Loss (gain) on sale of other loans held for sale, net329
 4,681
 (2,737)
Losses and write-downs on other real estate, net25,508
 73,940
 113,380
Decrease (increase) in fair value of private equity investments, net (8,233) 1,118
 (7,203)2,963
 (8,233) 1,118
Gain on sale of merchant services business 
 
 (69,466)
Gain (loss) on other assets held for sale, net (314)
1,571


(Loss) gain on other assets held for sale, net(111)
(314)
1,571
Write downs of other assets held for sale 2,425
 7,266
 
3,917
 2,425
 7,266
Loss (gain) on curtailment of post-retirement health benefit 
 398
 (7,092)
Increase in accrual for Visa indemnification 6,304
 6,038
 
1,600
 6,304
 6,038
Share-based compensation 9,333
 6,029
 7,158
7,465
 9,399
 6,029
Other, net 15,292
 1,959
 (5,981)1,726
 15,226
 1,959
Net cash provided by operating activities $472,131
 645,707
 910,760
$604,526
 472,131
 645,707
Investing Activities           
Net decrease (increase) in interest earning deposits with banks (9,852) 2,856
 (3,912)
Net decrease in federal funds sold and securities purchased under repurchase agreements 45,399
 1,586
 43,457
Net decrease (increase) in interest bearing funds with Federal Reserve Bank 68,616
 1,536,890
 (1,202,049)
Net cash received in acquisition56,328
 
 
Net (increase) decrease in interest earning deposits with banks(883) (9,852) 2,856
Net decrease in federal funds sold and securities purchased under resale agreements32,542
 45,399
 1,586
Net decrease in interest bearing funds with Federal Reserve Bank853,862
 68,616
 1,536,890
Proceeds from maturities and principal collections of investment securities available for sale 1,348,188
 1,098,925
 1,172,764
711,134
 1,348,188
 1,098,925
Proceeds from sales of investment securities available for sale 1,139,558
 2,002,922
 20,704
407,718
 1,139,558
 2,002,922
Purchases of investment securities available for sale (1,803,738) (3,309,605) (1,447,514)(1,434,322) (1,803,738) (3,309,605)
Proceeds from sale of loans 651,074
 485,159
 563,201
115,529
 651,074
 485,159
Proceeds from sale of other real estate 135,817
 171,272
 251,128
100,802
 135,817
 171,272
Principal repayments by borrowers on other loans held for sale 4,469
 44,995
 12,397
3,997
 4,469
 44,995
Net (increase) decrease in loans (743,151) 234,310
 1,339,488
(848,108) (743,151) 234,310
Purchases of premises and equipment (30,485) (15,944) (21,281)(31,569) (30,485) (15,944)
Proceeds from disposals of premises and equipment 3,379
 4,888
 2,667
3,099
 3,379
 4,888
Proceeds from sale of other assets held for sale 8,782
 7,683
 
2,285
 8,782
 7,683
Proceeds from sale of merchant services business 
 
 69,466
Net cash provided by investing activities $818,056
 2,265,937
 800,516
Net cash (used) provided by investing activities$(27,586) 818,056
 2,265,937
Financing Activities           
Net increase (decrease) in demand and savings deposits 322,060
 426,812
 (62,002)
Net (decrease) increase in demand and savings deposits(114,738) 322,060
 426,812
Net decrease in certificates of deposit (1,676,768) (2,515,364) (2,871,227)(122,343) (1,676,768) (2,515,364)
Net (decrease) increase in federal funds purchased and securities sold under repurchase agreements(53,111) (112,514) (185,469)
Principal repayments on long-term debt(307,571) (491,049) (601,415)
Proceeds from issuance of long-term debt617,500
 860,000
 165,000
Dividends paid to common shareholders(36,427) (31,462) (31,412)

9990

Table of Contents

Net (decrease) increase in federal funds purchased and securities sold under repurchase agreements (112,514) (185,469) 24,164
Principal repayments on long-term debt (491,049) (601,415) (678,788)
Proceeds from issuance of long-term debt 860,000
 165,000
 740,355
Purchase of treasury shares 
 
 (21)
Dividends paid to common shareholders (31,462) (31,412) (25,502)
Transfer of funds to dividend payment agent (7,853) 
 

 (7,853) 
Dividends paid to preferred shareholders (48,394) (48,394) (48,394)
Proceeds from issuance of common stock 
 
 769,114
Proceeds from issuance of prepaid common stock purchase contracts 
 
 265,564
Dividends paid on Series C Preferred Stock(2,730)    
Dividends paid on Series A Preferred Stock(33,741) (48,394) (48,394)
Stock options exercised1,044
 
 
Proceeds from issuance of Series C Preferred Stock, net of issuance costs125,862
 
 
Redemption of Series A Preferred Stock(967,870) 
 
Proceeds from issuance of common stock, net of issuance costs175,174
 
 
Excess tax benefit from share-based compensation575
 
 
Restricted stock activity(3,564) 
 
Net cash used in financing activities $(1,185,980) (2,790,242) (1,886,737)$(721,940) (1,185,980) (2,790,242)
Increase (decrease) in cash and cash equivalents 104,207
 121,402
 (175,461)
(Decrease) increase in cash and cash equivalents(145,000) 104,207
 121,402
Cash and cash equivalents at beginning of year 510,423
 389,021
 564,482
614,630
 510,423
 389,021
Cash and cash equivalents at end of year $614,630
 510,423
 389,021
$469,630
 614,630
 510,423
Supplemental Cash Flow Information           
Cash Paid (Received) During the Period for:           
Income tax refunds, net (7,734) (5,113) (324,257)
Income tax payments (refunds), net2,577
 (7,734) (5,113)
Interest paid (139,505) (195,589) (302,199)121,291
 160,329
 233,966
Non-cash Investing Activities (at Fair Value):      
(Decrease) in unrealized gains net of unrealized losses on available for sale securities (26,846) (24,749) (8,718)
Decrease in unrealized gains net of unrealized losses on hedging instruments  (1,381) (11,316) (20,459)
Amortization of post-retirement unfunded health benefit 590
 
 2,470
Non-cash Activities:     
Decrease in net unrealized gains on available for sale securities, net of income taxes(46,047) (16,506) (24,749)
Net change related to cash flow hedges, net of income taxes274
 (849) (11,316)
Net change in post-retirement unfunded health benefit, net of income taxes414
 363
 
Mortgage loans held for sale transferred to loans at fair value 1,959
 7,100
 6,404
14,714
 1,959
 7,100
Loans and other loans held for sale foreclosed and transferred to other real estate 147,653
 205,263
 400,404
Loans foreclosed and transferred to other real estate85,422
 147,653
 205,263
Loans transferred to other loans held for sale at fair value 731,906
 486,697
 959,261
124,331
 731,906
 486,697
Other loans held for sale transferred to loans at fair value 442
 21,372
 2,401
1,235
 442
 21,372
Other loans held for sale foreclosed and transferred to other real estate at fair value 8,142
 21,669
 9,685
3,246
 8,142
 21,669
Premises and equipment transferred to other assets held for sale at fair value  2,404
 22,429
 
6,254
 2,404
 22,429
Write down to fair value for other loans held for sale 3,222
 13,437
 5,965

 3,222
 13,437
Impairment loss on available for sale securities 450
 1,647
 2,198
264
 450
 1,647
Accretion of discount for Series A Preferred Stock $(10,310) (9,694) (9,116)(10,543) (10,310) (9,694)
Settlement of prepaid common stock purchase contracts122,848
 
 
           
Acquisition:     
Fair value of non-cash assets acquired536
 
 
Fair value of liabilities assumed56,864
 
 
     
See accompanying notes to the audited consolidated financial statements.


10091

Table of Contents

Note 1 - Summary of Significant Accounting Policies
Business Operations
The consolidated financial statements of Synovus include the accounts of the Parent Company and its consolidated subsidiaries. Synovus provides integrated financial services, including commercial and retail banking, financial management, insurance, and mortgage services to its customers through 29locally-branded divisions of its wholly-owned subsidiary bank, Synovus Bank, and otherin offices inlocated throughout Georgia, Alabama, South Carolina, Florida, and Tennessee.
In addition to our banking operations, we also provide various other financial services to our customers through the following direct and indirect wholly-owned non-bank subsidiaries, including: Synovus Securities, Inc., headquartered in Columbus, Georgia, which specializes in professional portfolio management for fixed-income securities, investment banking, the execution of securities transactions as a broker/dealer and the provision of individual investment advice on equity and other securities; Synovus Trust Company, N.A., headquartered in Columbus, Georgia, which provides trust, asset management and financial planning services; and Synovus Mortgage Corp., headquartered in Birmingham, Alabama, which offers mortgage services.
Basis of Presentation
The accounting and financial reporting policies of Synovus are in accordance with U.S. GAAP and conform to the accounting principles generally accepted in the United States (GAAP) and to general practices within the banking and financial services industries.reporting guidelines prescribed by bank regulatory authorities. All significant intercompany accounts and transactions have been eliminated in consolidation. In preparing the consolidated financial statements in accordance with U.S. GAAP, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as of the date of the respective consolidated balance sheets and the reported amounts of revenues and expenses for the periods presented. Actual results could differ significantly from those estimates.
Material estimates that are particularly susceptible to significant change relate to the determination of the allowance for loan losses; the valuation of other real estate; the fair value of investment securities; the fair value of private equity investments; contingent liabilities related to legal matters; and the valuation of deferred tax assets.assets valuation allowance. In connection with the determination of the allowance for loan losses and the valuation of certain impaired loans and other real estate, management obtains independent appraisals for significant properties and properties collateralizing impaired loans. In making this determination, management also considers other factors or recent developments, such as changes in absorption rates or market conditions at the time of valuation and anticipated sales values based on management’s plans for disposition.
The following is a description of the Company's significant accounting policies.
Cash and Cash Equivalents
Cash and cash equivalents consist of cash and due from banks. At December 31, 20122013 and 20112012, cash and cash equivalents included$104.9 million and $68.4 millionand $73.3 million, respectively, on deposit to meet Federal Reserve Bank requirements. At December 31, 20122013 and 20112012, $15.5375 thousand and $15.5 million, respectively, of the due from banks balance iswas restricted as to withdrawal, including $15.0 million at December 31, 2012, on deposit pursuant to a payment network arrangement.
Short-term Investments
Short-term investments consist of interest bearing funds with the Federal Reserve Bank, interest earning deposits with banks, and federal funds sold and securities purchased under resale agreements. Interest earning deposits with banks include $11.1 million at December 31, 2013 and $14.2 million at December 31, 2012 and $10.4 million at December 31, 2011, which is pledged as collateral in connection with certain letters of credit. Federal funds sold include $72.2 million at December 31, 2013 and $110.0 million at December 31, 2012 and $141.0 million at December 31, 2011, which isare pledged to collateralize certain derivative instruments in a net liability position.instruments. Federal funds sold and securities purchased under resale agreements and federal funds purchased and securities sold under repurchase agreements, generally mature in one day.
Trading Account Assets
Trading account assets, which are primarily held on a short-term basis for the purpose of selling at a profit, consist of debt and equity securities and are reported at fair value. Fair value adjustments and fees from trading account activities are included as a component of other fee income on the consolidated statements of operations.income. Gains and losses realized from the sale of trading account assets are determined by specific identification and are included as a component of other fee income on the trade date. Interest income on trading assets is reported as a component of interest income on the consolidated statements of operations.income.

92

Table of Contents

Mortgage Loans Held for Sale and Mortgage Banking Income
Mortgage Loans Held for Sale
Mortgage loans held for sale are recorded at fair value. Fair value is derived from a hypothetical bulk sale valuation model used to estimate the exit price of the loan in a loan sale. The bid pricing convention is used for loan pricing for similar assets. The valuation model is based upon forward settlements of a pool of loans of identical coupon, maturity, product, and credit attributes. The inputs to the model are continuously updated with available market and historical data. As the loans are sold in the secondary market, the valuation model produces an estimate of fair value that represents the highest and best use of the loans in Synovus' principal market.
Mortgage Banking Income
Mortgage banking income consists primarily of origination, ancillary fees, and gains and losses from the sale of mortgage

101


loans. Mortgage loans are generally sold servicing released, without recourse or continuing involvement, and satisfymeet ASC 860-10-65, Transfers and Servicing of Financial Assets, criteria for sale accounting.
Other Loans Held for Sale
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of otherthe loans held for sale is primarily determined by analyzing the net sales proceeds forunderlying collateral of the loan and the anticipated market prices of similar loans sold or in certain cases, based upon the contract price or appraised value.assets less estimated costs to sell. At the time of transfer, if the fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from sale of these loans, are recognized as gains/losses on other loans held for sale, net, as a component of non-interest expense on the consolidated statements of operations.income.
Investment Securities Available for Sale
Investment securities available for sale are carried at fair value with unrealized gains and losses, net of the related tax effect, excluded from earnings and reported as a separate component of shareholders' equity within accumulated other comprehensive income (loss) until realized.
Synovus performs a quarterly assessment of its investment securities available for sale to determine if the decline in fair value of a security below its amortized cost is deemed to be other-than-temporary. Factors included in the assessment include the length of time the security has been in a loss position, the extent that the fair value is below amortized cost, and the credit standing of the issuer. Other-than-temporary impairment losses are recognized on securities when: (1) the holder has an intention to sell the security; (2) it is more likely than not that the security will be required to be sold prior to recovery; or (3) the holder does not expect to recover the entire amortized cost basis of the security. Other-than-temporary impairment losses are reflected in earnings as a charge against investment securities gains (losses), net,realized losses to the extent the impairment is related to credit losses. The amount of the impairment related to other factors is recognized in other comprehensive income (loss).
If Synovus has no intentionintends to sell a security in an unrealized loss position, the entire unrealized loss would be reflected in income. Synovus does not intend to sell any investment securities in an unrealized loss position at December 31, 2012, prior to the recovery of the unrealized loss, norwhich may be until maturity, and Synovus has the ability to hold these securities for that period of time. Additionally, Synovus is it more likely than not that Synovus would be requiredcurrently aware of any circumstances which will require it to sell such securities prior to the recoveryany of the securities that are in an unrealized losses.loss position. As of December 31, 2012,2013, Synovus believes that all impairments of investment securities are temporary in nature.
Premiums and discounts are amortized or accreted over the life of the related security as an adjustment to yield using the effective interest method and prepayment assumptions. Actual prepayment experience is reviewed periodically and the timing of the accretion and amortization is adjusted accordingly. Interest income on securities available for sale is recorded on the accrual basis. Dividend and interest income are recognized when earned. Realized gains and losses for securities are included in investment securities gains (losses), net, on the consolidated statements of operationsincome and are derived using the specific identification method, on a trade date basis, for determining the amortized cost of securities sold.basis.
Loans and Interest Income on Loans
Loans are reported at principal amounts outstanding less amounts charged off, net of deferred fees and expenses. Interest income and deferred fees, net of expenses on loans, are recognized on a level yield basis.
Non-accrual Loans
Loans on which the accrual of interest has been discontinued are designated as non-accrual loans. Accrual of interest is discontinued on loans when reasonable doubt exists as to the full collection of interest or principal, or when loans become contractually past due for 90 days or more as to either interest or principal, in accordance with the terms of the loan agreement, unless they are both well-secured and in the process of collection. When a loan is placed on non-accrual status, previously accrued and uncollected interest is generally reversed as an adjustment to interest income on loans. Interest payments received on non-accrual loans are generally applied as a reduction of principal. As payments are received on non-accruing loans, interest income

93


can be recognized on a cash basis; however, there must be an expectation of full repayment of the remaining recorded principal balance. The remaining portion of this payment is recorded as a reduction to principal. Loans are generally returned to accruing status when they are brought fully current with respect to interest and principal and when, in the judgment of management, the loans are estimated to be fully collectible as to both principal and interest, and the borrower has sustained repayment performance under the terms of the loan agreement for a reasonable period of time (generally six months).
Impaired Loans
Impaired loans are loans for which it is probable that Synovus will not be able to collect all amounts due according to the contractual terms of the loan agreements and all loans modified in a troubled debt restructuring (TDR). Other than TDRs, impaired loans do not include smaller-balance homogeneous loans that are collectively evaluated for impairment, which consist of most retail loans and commercial loansloan relationships less than $1.0 million. Impairment is measured on a discounted cash flow method based upon the loan's contractual effective interest rate, or at the loan's observable market price, or at the fair value of the collateral, less costs to sell if the loan is collateral dependent. Interest income on non-accrual impaired loans is recognized as described above under "non-accrual loans." Impaired accruing loans generally consist of those troubled debt restructurings for which management has concluded that the collectability of the loan is not in doubt.

102


At December 31, 20122013, substantially all non-accrual impaired loans were collateral-dependent. Most of these loans wereare secured by real estate. For impairment measured using the estimated fair value of collateral less costs to sell, fair value is estimated using appraisals performed by a certified or licensed appraiser. Management also considers other factors or recent developments, such as selling costs and anticipated sales values, taking into account management's plans for disposition, which could result in adjustments to the fair value estimates indicated in the appraisals. The assumptions used in determining the amount of the impairment are subject to significant judgment. Use of different assumptions, for example, changes in the fair value of the collateral or management's plans for disposition could have a significant impact on the amount of impairment.
Under the discounted cash flow method, impairment is recorded as a specific reserve with a charge-off for any portion of the specific reserveimpairment considered a confirmed loss. The reserve is reassessed each quarter and adjusted as appropriate based on changes in estimated cash flows. The discounted cash flow method requires the projection of the timing and amount of the best estimate of future cash flows from the borrower’s net rents received from the property, guarantor contributions, sales of collateral or other properties, refinances, etc. Once the amount and timing of the cash flow stream has been estimated, the net present value using the loan’s effective interest rate is calculated to determine the amount of impairment.
Where guarantors are determined to be a source of repayment, an assessment of the guarantee is required. This guarantee assessment would include, but not be limited to, factors such as type and feature of the guarantee, consideration for the guarantor's financial strength and capacity to service the loan in combination with the guarantor's other financial obligations as well as the guarantor's willingness to assist in servicing the loan.
Troubled Debt Restructurings
When borrowers are experiencing financial difficulties, the Company may, in order to assist the borrowers in repaying the principal and interest owed to the Company, make certain modifications to the borrower's loan. All loan modifications and renewals are evaluated for troubled debt restructuring (TDR) classification. In accordance with ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, issued in April 2011, a TDR is defined as a modification with a borrower that is experiencing financial difficulties, and the company has granted a financial concession that it would not normally make. The market interest rate concept in ASU 2011-02 states that if a borrower does not otherwise have access to funds at a market interest rates for debt with characteristics similar to those of the restructured debt, the restructuring would be considered to be at a below-market rate, which indicates that the lender may have granted a concession. Since Synovus often increases or maintains the interest rate upon renewal of a commercial loan, including renewals of loans involving borrowers experiencing financial difficulties, the market rate concept has become a significant factor in determining if a loan is classified as a TDR. All TDR's are considered to be impaired loans, and the amount of impairment, if any, is determined in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan-an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40.

Concessions provided by Synovus in a TDR are generally made in order to assist borrowers so that debt service is not interrupted and to mitigate the potential for loan losses. A number of factors are reviewed when a loan is renewed, refinanced, or modified, including cash flows, collateral values, guarantees, and loan structures. Concessions are primarily in the form of providing a below market interest rate given the borrower's credit risk to assist the borrower in managing cash flows, an extension of the maturity of the loan generally for less than one year, or a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time). These types of concessions may be made during the term of a loan or upon the maturity of a loan, as a loan renewal. Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concessions are being granted, including consideration of whether the renewed loan has an interest rate that is at market, given the credit risk related to the loan. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of three months or less, are generally not considered to be financial concessions. Further, it is generally Synovus' practice not to defer principal and/or interest for more than twelve months.
These types of concessions may be made during the term of a loan or upon the maturity of a loan, in which the borrower is experiencing financial difficulty, as a loan renewal.

94


Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concession(s) are being granted, including consideration of whether the renewed loan has an interest rate that is at market, given the credit risk related to the loan.
Non-accruing TDRs may generally be returned to accrual status if there has been a period of performance, usually at least a six month sustained period of repayment performance by the borrower. Consistent with regulatory guidance, a TDR will generally no longer be reported as a TDR after a period of performance and after the loan was reported as a TDR at a year-end reporting date, and if at the time of the modification, the interest rate was at market, considering the credit risk associated with the borrower.

103


Allowance for Loan Losses
The allowance for loan losses is a significant accounting estimate that is determined through periodic and is regularly evaluated by Synovus for accuracy and consistency betweensystematic detailed reviews of the changes in the allowance for loan losses with the credit trends and credit events in theCompany’s loan portfolio. The allowance for loan losses consist of two components: the allocated and unallocated allowances. The allowance for loan losses is determined based on an analysis, which assessesThese reviews are performed to assess the inherent risk for probable loss within the loan portfolio.portfolio and to ensure consistency between fluctuations in the allowance and both credit events within the portfolio and prevailing credit trends. The economic and business climate in any given industry or market is difficult to gauge and can change rapidly, and the effects of those changes can vary by borrower. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in the event of loan defaults, qualitative loss factors, management’s plans, if any, for disposition of certain loans, as well as other environmental and economicqualitative considerations. In determining an adequate allowance for loan losses, management makes numerous assumptions, estimates, and assessments, which are inherently subjective. The use of different estimates or assumptions could have a significant impact on the provision for loan losses, allowance for loan losses, non-performing loans, loan charge-offs and other credit metrics.
Commercial Loans – Allowance for Loan Lossesthe Company's consolidated financial condition and results of operations.
The allocated allowance for commercial loans is based upon quarterly analyses of impaired commercial loans to determine the amount of specific reserves (and/or loan charge-offs), if any, as well as an analysis of historical loan default experience, loan net loss experience and related qualitative factors, if appropriate, for categories of loans with similar risk attributes and further segregated by Synovus' internal loan grading system.
Impaired loans are generally evaluated on a loan by loan basis with specific reserves, if any, recorded as appropriate. Specific reserves are determined based on ASC 310-10-35, which provides for measurement of a loan's impairment based on one of three methods. If the loan is collateral dependent, then the fair value of the loan's collateral, less estimated selling costs, are compared to the loan's carrying amount to determine impairment. Other methods of measuring a loan's impairment include the present value of the expected future cash flows of the loan, or if available, the observable market price of the loan. Synovus considers the pertinent facts and circumstances for each impaired loan when selecting athe appropriate method to measure impairment, and quarterly evaluates each selection to ensure its continued appropriateness and evaluates the reasonableness of specific reserves, if any.
For loans that are not considered impaired, the allocated allowance for loan losses is determined based upon Expected Loss ("EL") factors, which are applied to groupings of specific loan types by loan risk ratings. The EL is determined based upon a probability of default ("PD"), which is the probability that a borrower, segregated by loan type and loan risk grade, will default, and loss given default (“LGD”), which is the estimate of the amount of net loss in the event of default. The allocated EL factors for commercial loans are also adjusted, as necessary, by qualitative factor considerations for the applicable loan categories, which include, among other considerations, the aging of portfolio default experience data used in the PD calculation, and the aging of the portfolio net loss experience data used in the LGD calculation. The groupings of the loans into loan categories are determined based upon the nature of the loan types and the level of inherent risk associated with the various loan categories. The loan groupings are further segregated based upon the individual loan risk ratings, as described below.
Allocated EL factors may also be adjusted, as necessary, by qualitative factor considerations for the applicable loan categories, including levels and trends in delinquencies and impaired loans not included in the expected loss factors and effects of any changes in underwriting standards, and other changes in lending policies, procedures and practices.
Commercial Loans - Risk Ratings
Synovus began implementation of a Dual Risk Rating allowance for loan losses methodology (DRR methodology) for certain components of its commercial and industrial loan portfolio during the third quarter of 2013. The DRR includes sixteen probabilities of default categories and nine categories for estimating losses given an event of default. The result is an expected loss rate established for each borrower. The DRR methodology is considered to be a more refined estimate of the inherent risk of loss. Management currently expects to implement the DRR methodology for additional components of the commercial loan portfolio over the next few years. Approximately $2.6 billion, or 13%,of the total loan portfolio was rated using the DRR methodology at year-end 2013.
The single and dual risk ratings are based on the borrowers' credit risk profile, considering factors such as debt service history, current and estimated prospective cash flow information, collateral supporting the credit, source of repayment as well as other variables, as appropriate. RatingsThere is a 9-point scale for commercial single risk rated loans. Single risk ratings six through nine are defined consistent with the bank regulatory classifications of special mention, substandard, doubtful, and loss, respectively.

95


Each loan is assigned a risk rating during its initial approval process. ThisFor single risk rated loans, this process begins with a loan rating recommendation from the loan officer responsible for originating the loan. For dual risk rated loans, this process begins with scoring the loan for a rating. The loan rating recommendation is subject to approvals from other members of management, regional credit and/or loan committees depending on the size of the loan and loan's credit attributes. Loan ratings are regularly reevaluated based upon annual scheduled credit reviews or on a more frequent basis if determined prudent by management. Quarterly reviews are done for special mention and substandard loans of $500,000 or more. Additionally, an independent loan review function evaluates Synovus' risk rating process on a continuous basis.
At December 31, 2012, the PD factors are based upon loan defaults experienced through September 30, 2012, and the LGD factors are based upon net losses on defaulted loans through September 30, 2012. The impact of the one quarter lag in the data used to determine the PD and LGD factors at December 31, 2012 was assessed and it was determined that the fourth quarter 2012 default and loss given default data would not significantly impact the December 31, 2012 analysis. No qualitative adjustments to the EL factors were required at December 31, 2012 or 2011.
Retail Loans – Allowance for Loan Losses
The allocated allowance includes reserves for pools of homogeneous loans and for impaired loans, which are generally evaluated on a loan by loan basis with specific reserves recorded, as appropriate. For loans that are not considered impaired, the allocated allowance for loan losses is determined based upon EL factors which are applied to groupings of specific loan types, by loan risk rating.
For loans that are not considered impaired, the allocated allowance for loan losses is determined based upon Expected Loss ("EL") factors, which are applied to groupings of specific loan types by loan risk ratings. The EL is determined based upon a probability of default ("PD"), which is the probability that a borrower, segregated by loan type and loan risk grade, will default, and loss given default (“LGD”), which is the estimate of the amount of net loss in the event of default. The allocated EL factors

104


for retail loans are also adjusted, as necessary, by qualitative factor considerations for the applicable loan categories, which include, among other considerations, the aging of portfolio default experience data used in the PD calculation, and the aging of the portfolio net loss experience data used in the LGD calculation. The groupings of the loans into loan categories are determined based upon the nature of the loan types and the level of inherent risk associated with the various loan categories. The loan groupings are further segregated based upon the individual loan risk ratings, as described below.
As a result of Synovus' past practice of updating retail default and loss-given default data once per year, loan default and net loan loss upon default data utilized in the PD and LGD calculations did not historically include the most recent periods' portfolio default and net loss experience; therefore, these factors required a qualitative factor adjustment to properly capture the estimated inherent risk of loss in the respective loan portfolios not identified in the PD or LGD factors because of the time lag in the data used for the PD and LGD factors.
In 2012, Synovus began updating the loan default data and net loss upon default data utilized in the calculation of the PD factors and LGD factors, respectively, at least twice a year. The use of this more current data, as well as an expanded default definition, eliminated the need for the qualitative adjustment factor included in the EL factors at December 31, 2012. At December 31, 2012, the PD factors were based upon loan defaults experienced through September 30, 2012, and the LGD factors were based upon losses on defaulted loans through September 30, 2012.
RetailSmall Business Loans – Risk Ratings
Retail loans and small business loans are generally assigned a risk rating on a 6-point scale at the time of origination based on credit bureau scores, with a loan grade of 1 assigned as the lowest level of risk and a loan grade of 6 as the highest level of risk. At 90-119 days past due, a loan grade of 7-substandard rating is applied and at 120 days past due, the loan is generally downgraded to grade 9-loss. The credit bureau based ratings are updated at least semi-annually and the ratings based on the past due status are updated monthly.
Unallocated Allowance for Loan Losses
The unallocated component of the allowance for loan losses is considered necessary to provide for certain environmental and economic factors that affect the inherent risk of loss in the entire loan portfolio that are not fully captured in the allocated allowance for loan losses. On a quarterly basis, management updates its analysis and consideration of these factors and determines the impact, if any, on the allowance for loan losses and the provision for loan losses for each respective period. Unallocated qualitative factors included in the determination of the unallocated allowance for loan losses include the following:
effects of any changes in underwriting standards, and other changes in lending policies, procedures and practices
experience, ability and depth of lending management, loan review personnel and other relevant staff
national and local economic trends and conditions
underlying value of collateral dependent loans, which impacts trends in charge-offs and recoveries that are not included in the expected loss factors
levels and trends in delinquenciesvolume and impairedterms of loans not included in the expected loss factors
effects of changes in credit concentrations
trends in volume and terms of loansmodel uncertainty
other isolated events
On a quarterly basis, management updates its analysis and consideration of these factors and determines the impact, if any, on the allowance for loan losses and the provision for loan losses for each respective period. The unallocated reserve for the year ended December 31, 2012 was $28 million, a decrease of $20 million compared to the prior year. The decrease is primarily due to further stabilization in the fair value of real estate collateral in our market area, which positively impacts the inherent risk of loss in the majority of the loan portfolio at December 31, 2012.
Premises and Equipment
Premises and equipment, including bank owned branch locations and leasehold improvements, are reported at cost, less accumulated depreciation and amortization, which are computed using the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are depreciated over the shorter of the estimated useful life or the remainder of the lease term. Synovus reviews long-lived assets, such as premises and equipment, for impairment whenever events and circumstances indicate that the carrying amount of an asset may not be recoverable.

105


Goodwill
Goodwill represents the excess purchase price over the fair value of identifiable net assets of acquired businesses. In accordance with ASC 350-350,Intangibles, Goodwill and Other, goodwill is not amortized, but tested for impairment at the reporting unit (sub-segment) level on an annual basis and as events occur or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Synovus reviews goodwill for impairment annually as of June 30th of each year and at interim periods if indicators of impairment exist.
Under ASU 2011-08, Testing Goodwill for Impairment, Synovus is permitted to qualitatively assess whether the fair value of a reporting unit is less than its carrying amount (Step 0). Based on the qualitative assessment, if Synovus determines that it is more likely than not that the fair value of the reporting unit is less than the carrying amount, Synovus must perform Step 1 of the goodwill impairment test. Step 1 compares the fair value of the reporting unit to its carrying value. If the fair value is greater than the carrying value, there is no indication of impairment. Step 2 is performed when the fair value determined in Step 1 is less than the reporting unit's carrying value. Step 2 involves a process similar to business combination accounting, where fair values are assigned to all assets, liabilities, and intangibles. The result of Step 2 is the implied fair value of goodwill. If the Step 2 implied fair value of goodwill is less than the recorded goodwill, an impairment charge is recorded for the difference.
Significant judgment is applied when goodwill is assessed for impairment. This judgment includes developing cash flow projections, selecting appropriate discount rates, identifying relevant market comparables, incorporating general economic and market conditions, and selecting an appropriate control premium. The selection and weighting of the various fair value techniques may result in a higher or lower fair value. Judgment is applied in determining the weightings that are most representative of fair value.
Other Real Estate
ORE consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. In accordance with the provisions of ASC 310-10-35 regarding subsequent measurement of loans for impairment and ASC 310-40-15 regarding accounting for troubled debt restructurings by a creditor, a loan is classified as an in-substance foreclosure when Synovus has taken possession of the collateral regardless of whether formal foreclosure proceedings have taken place.
At foreclosure, ORE is recorded at the lower of cost or fair value less the estimated cost to sell,selling costs, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated selling costs, to sell, not to exceed

96


the new cost basis, determined on the basisby review of current appraisals, as well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, changes in absorption rates or market conditions from the time of the latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management's plans for disposition.disposition, which could result in an adjustment to lower the fair value estimates indicated in the appraisals.
Synovus' objective is to dispose of ORE properties in a timely manner and to maximize net sale proceeds. Synovus has a centralized managed assets division, with the specialized skill set to facilitate this objective. While there is not a defined timeline for their sale, ORE properties are actively marketed through unaffiliated third parties, including real estate brokers and real estate auctioneers. Sales are made on an opportunistic basis, as acceptable buyers and terms are identified. In addition, Synovus may also decide to sellhas previously sold ORE properties in bulk asset sales to unaffiliated third parties, in which case the typical period of marketing the property will likely did not occur. In some cases, Synovus is approached by potential buyers of ORE properties or Synovus may contact independent third parties who we believe might have an interest in an ORE property.
Other Assets
Other assets include accrued interest receivable and other significant balances as described below.
Investments in Company-Owned Life Insurance Policies
Investments in company-owned life insurance policies on certain current and former officers of Synovus are recorded at the net realizable value of the policies as a component of other assets in the consolidated balance sheets. Net realizable value is the cash surrender value of the policies less any applicable surrender charges and any policy loans. Synovus has not borrowed against the cash surrender value of these policies. The appreciation in the cash surrender value of the policies is recognized as a component of other non-interest income in the consolidated statements of operations.income.

106


Private Equity Investments
Private equity investments are recorded at fair value on the consolidated balance sheets with realized and unrealized gains and losses included in increase/(decrease) in fair value of private equity investments, net, on the consolidated statements of operationsincome in accordance with ASC 946, Financial Services-Investment Companies. The private equity investments in which Synovus holds a limited partner interest consist of funds that invest in privately held companies. For privately held companies in the fund, the general partner estimates the fair value of the company in accordance with U.S. GAAP as clarified by ASC 820, Fair Value Measurements and Disclosures. The estimated fair value of the company is the estimated fair value as an exit price the fund would receive if it were to sell the company in the marketplace. The fair value of the fund's underlying investments is estimated through the use of valuation models, such as option pricing or a discounted cash flow model. Valuation factors, such as a company's operational performance against budget or milestones, last price paid by investors, with consideration given on whether financing is provided by insiders or unrelated new investors, public market comparables, liquidity of the market, industry and economic trends, and change of management or key personnel, are used in the determination of estimated fair value.
Derivative Instruments
Synovus’ risk management policies emphasize the management of interest rate risk within acceptable guidelines. Synovus’ objective in maintaining these policies is to limit volatility in net interest income arising from changes in interest rates. Risks to be managed include both fair value and cash flow risks. Utilization of derivative financial instruments provides a valuable tool to assist in the management of these risks.
In accordance with ASC 815, Derivatives and Hedging, all derivative instruments are recorded on the consolidated balance sheets at their respective fair values, as components of other assets and other liabilities.
The accounting for changes in fair value (i.e., unrealized gains or losses) of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship and, if so, on the reason for holding it. If certain conditions are met, entities may elect to designate a derivative instrument as a hedge of exposures to changes in fair values, cash flows, or foreign currencies. If the hedged exposure is a fair value exposure, the unrealized gain or loss on the derivative instrument is recognized in earnings in the period of change, together with the offsetting unrealized loss or gain on the hedged item attributable to the risk being hedged as a component of other non-interest income on the consolidated statements of operations.income. If the hedged exposure is a cash flow exposure, the effective portion of the gain or loss on the hedged item is reported initially as a component of accumulated other comprehensive income (loss), net of the tax impact, and subsequently reclassified into earnings when the hedged transaction affects earnings. Any amounts excluded from the assessment of hedge effectiveness, as well as the ineffective portion of the gain or loss on the derivative instrument, are reported in earnings immediately as a component of other non-interest income on the consolidated statements of operations.income. If the derivative instrument is not designated as a hedge, the gain or loss on the derivative instrument is recognized in earnings as a component of other non-interest income on the consolidated statements of operationsincome in the period of change. At December 31, 20122013, and 2012, Synovus does not have any derivative instruments which are measured for ineffectiveness using the short-cut method.

97


With the exception of certain commitments to fund and sell fixed-rate mortgage loans and derivatives utilized to meet the financing and interest rate risk management needs of its customers, all derivatives utilized by Synovus to manage its interest rate sensitivity are designated as either a hedge of a recognized fixed-rate asset or liability (fair value hedge), or a hedge of a forecasted transaction or of the variability of future cash flows of a floating rate asset or liability (cash flow hedge). Synovus does not speculate using derivative instruments.
Synovus may utilize interest rate swap agreements to hedge the fair value risk of fixed-rate liabilities on the consolidated balance sheets, which consist primarily of deposit and long-term debt liabilities. Fair value risk is measured as the volatility in the value of these liabilities as interest rates change. Interest rate swaps entered into to manage this risk are designed to have the same notional value, as well as similar interest rates and interest calculation methods. These agreements entitle Synovus to receive fixed-rate interest payments and pay floating-rate interest payments based on the notional amount of the swap agreements. Swap agreements structured in this manner allow Synovus to effectively hedge the fair value risks of these fixed-rate liabilities. Ineffectiveness from fair value hedges is recognized in the consolidated statements of operations as other non-interest income. At December 31, 2012 and 2011, there were no fair value hedges outstanding, and therefore, no cumulative ineffectiveness.
Synovus is potentially exposed to cash flow risk due to its holding of loans whose interest payments are based on floating rate indexes. Synovus monitors changes in these exposures and their impact on its risk management activities and uses interest rate swap agreements to hedge the cash flow risk. These agreements entitle Synovus to receive fixed-rate interest payments and pay floating-rate interest payments. These agreements also allow Synovus to offset the variability of floating rate loan interest received with the variable interest payments paid on the interest rate swaps. The ineffectiveness from cash flow hedges is recognized in the consolidated statements of operations as other non-interest income. At December 31, 2012 and 2011, there were no cash flow hedges outstanding, and therefore, no cumulative ineffectiveness.
In 2005, Synovus entered into certain forward starting swap contracts to hedge the cash flow risk of certain forecasted interest payments on a forecasted debt issuance. Upon the determination to issue debt, Synovus was potentially exposed to cash flow risk

107


due to changes in market interest rates prior to the placement of the debt. The forward starting swaps allowed Synovus to hedge this exposure. Upon placement of the debt, these swaps were cash settled concurrent with the pricing of the debt. The effective portion of the cash flow hedge included in accumulated other comprehensive income is being amortized over the life of the debt issue as an adjustment to interest expense.
Synovus also holds derivative instruments, which consist of rate lock agreements related to expected funding of fixed-rate mortgage loans to customers (interest rate lock commitments) and forward commitments to sell mortgage-backed securities and individual fixed-rate mortgage loans. Synovus’ objective in obtaining the forward commitments is to mitigate the interest rate risk associated with the interest rate lock commitments and the mortgage loans that are held for sale. Both the interest rate lock commitments and the forward commitments are reported at fair value, with adjustments recorded in current period earnings in mortgage banking income.
Synovus also enters into interest rate swap agreements to meetfacilitate the financingrisk management strategies of certain commercial banking customers. Synovus mitigates this risk by entering into equal and offsetting interest rate risk management needs of its customers. Upon entering into these derivative instruments to meet customer needs, Synovus enters into offsetting positions to minimizeswap agreements with highly rated third-party financial institutions. The interest rate risk. These derivative financial instrumentsswap agreements are reportedfree-standing derivatives and are recorded at fair value with any unrealized gain or loss recorded in current period earnings in other non-interest income. These instruments, and their offsetting positions, are recorded in other assets and other liabilities on the consolidated balance sheets.
When using derivatives to hedge fair value and cash flow risks, Synovus exposes itself to potential credit risk from the counterparty to the hedging instrument. This credit risk is normallygenerally a small percentage of the notional amount and fluctuates as interest rates change. Synovus analyzes and approves credit risk for all potential derivative counterparties prior to execution of any derivative transaction. Synovus seeks to minimize credit risk by dealing with highly rated counterparties and by obtaining collateralization for exposures above certain predetermined limits. If significant counterparty risk is determined, Synovus adjusts the fair value of the derivative recorded asset balance to consider such risk.
Non-interest Income
Service Charges on Deposit Accounts
Service charges on deposit accounts consist of non-sufficient funds fees, account analysis fees, and other service charges on deposits which consist primarily of monthly account fees. Non-sufficient funds fees are recognized at the time when the account overdraft occurs in accordance with regulatory guidelines. Account analysis fees consist of fees charged to certain commercial demand deposit accounts based upon account activity (and reduced by a credit which is based upon cash levels in the account). These fees, as well as monthly account fees, are recorded under the accrual method of accounting.
Fiduciary and Asset Management Fees
Fiduciary and asset management fees are generally determined based upon market values of assets under management as of a specified date during the period. These fees are recorded under the accrual method of accounting as the services are performed.
Brokerage and Investment Banking Revenue
Brokerage revenue consists primarily of commission income, which represents the spread between buy and sell transactions processed, and net fees charged to customers on a transaction basis for buy and sell transactions processed. Commission income is recorded on a trade-date basis. Brokerage revenue also includes portfolio management fees, which represent monthly fees charged on a contractual basis to customers for the management of their investment portfolios and are recorded under the accrual method of accounting.
Investment banking revenue represents fees for services arising from securities offerings or placements in which Synovus acts as an agent. It also includes fees earned from providing advisory services. Revenue is recognized at the time the underwriting is completed and the revenue is reasonably determinable.
Bankcard Fees
Bankcard fees consist primarily of interchange fees earned, net of fees paid, on debit card and credit card transactions. Net fees are recognized into income as they are collected.

98


Income Taxes
Synovus is a domestic corporation that files a consolidated federal income tax return with its wholly-owned subsidiaries and files state income tax returns on a consolidated and a separate entity basis with the various taxing jurisdictions based on its taxable presence. Synovus accounts for income taxes in accordance with ASC 740, Income Taxes. The current income tax accrual or receivable is an estimate of the amounts owed to or due from taxing authorities in which Synovus conducts business. It also includes increases and decreases in the amount of taxes payable for uncertain tax positions reported in tax returns for the current and/or prior years.

108


Synovus uses the asset and liability method to account for future income taxes expected to be paid or received (i.e., deferred income taxes). Under this method, deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement (GAAP) carrying amounts of existing assets and liabilities and their respective tax bases, including operating losses and tax credit carryforwards. The deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in income tax rates is recognized in income in the period that includes the enactment date.
A valuation allowance is required for deferred tax assets if, based on available evidence, it is more likely than not that all or some portion of the asset will not be realized. In making this assessment, all sources of taxable income available to realize the deferred tax asset are considered including taxable income in prior carryback years, future reversals of existing temporary differences, tax planning strategies, and future taxable income exclusive of reversing temporary differences and carryforwards. The predictability that future taxable income, exclusive of reversing temporary differences, will occur is the most subjective of these four sources. Additionally, cumulative losses in recent years is considered negative evidence, that may be difficult to overcome, to support a conclusion that future taxable income, exclusive of reversing temporary differences and carryforwards, is sufficient to realize a deferred tax asset. Judgment is a critical element in making this assessment. Changes in the valuation allowance are recorded through income tax expense.
Significant estimates used in accounting for income taxes relate to the valuation allowance for deferred tax assets, estimates of the realizability of income tax credits, utilization of net operating losses, the determination of taxable income, and the determination of temporary differences between book and tax bases.
Synovus accrues tax liabilities for uncertain income tax positions based on current assumptions regarding the expected outcome by weighing the facts and circumstances available at the reporting date. If related tax benefits of a transaction are not more likely than not of being sustained upon examination, Synovus will accrue a tax liability or reduce a deferred tax asset for the expected tax impact associated with the transaction. Events and circumstances may alter the estimates and assumptions used in the analysis of its income tax positions and, accordingly, Synovus' effective tax rate may fluctuate in the future. Synovus recognizes accrued interest and penalties related to unrecognized income tax benefits as a component of income tax expense.
Share-based Compensation
Synovus has a long-term incentive plan under which the Compensation Committee of the Board of Directors has the authority to grant share-based awards to Synovus employees. Synovus' share-based compensation costs associated with employee grants are recorded as a component of salaries and other personnel expense in the consolidated statements of operations.income. Share-based compensation costs associated with grants made to non-employee directors of Synovus are recorded as a component of other operating expenses. Share-based compensation expense for service-based awards is recognized net of estimated forfeitures for plan participants on a straight-line basis over the vesting period.
Fair Value Measurements and Disclosures
Fair value estimates are made at a specific point in time, based on relevant market information and other information about the financial instrument. These estimates do not reflect any premium or discount that could result from offering for sale, at one time, the entire holdings of a particular financial instrument. Because no market exists for a portion of the financial instruments, fair value estimates are also based on judgments regarding estimated cash flows, current economic conditions, risk characteristics of various financial instruments, and other factors. These estimates are subjective in nature and involve uncertainties and matters of significant judgment and, therefore, cannot be determined with precision. Changes in assumptions could significantly affect the estimates.
ManagementSynovus employs independent third-party pricing services to provide fair value estimates for Synovus' investment securities available for sale and trading account assets. Fair values for fixed income investment securities and certain derivative financial instruments are typically the prices supplied by either a third-party pricing service or an unrelated counterparty, which utilize quoted market prices, broker/dealer quotations for identical or similar securities, and/or inputs that are observable in the market, either directly or indirectly, for substantially similar securities. Level 1 securities are typically exchange quoted prices. Level 2 securities are typically matrix priced by a third-party pricing service to calculate the fair value. Such fair value measurements consider observable data, such as relevant broker/dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and the respective terms and conditions for debt instruments. Level 3 instruments' value is determined using pricing models, discounted cash flow models and similar techniques, and may also include the use of market prices of assets or liabilities that are not directly comparable to the subject asset or liability. These

99


methods of valuation may result in a significant portion of the fair value being derived from unobservable assumptions that reflect Synovus' own estimates for assumptions that market participants would use in pricing the asset or liability.
Management uses various validation procedures to validate the prices received from pricing services and quotations received

109


from dealers are reasonable for each relevant financial instrument, including reference to relevant broker/dealer quotes or other market quotes and a review of valuations and trade activity of comparable securities. Consideration is given to the nature of the quotes (e.g., indicative or firm) and the relationship of recently evidenced market activity to the prices provided by the third-party pricing service. Further, management also employs the services of an additional independent pricing firm as a means to verify and confirm the fair values of our primary independent pricing firms.
Understanding the third-party pricing service's valuation methods, assumptions and inputs used by the firm is an important part of the process of determining that reasonable and reliable fair values are being obtained. Management evaluates quantitative and qualitative information provided by the third-party pricing services to assess whether they continue to exhibit the high level of expertise and internal controls that management relies upon.
Fair value estimates are based on existing financial instruments on the consolidated balance sheet, without attempting to estimate the value of anticipated future business and the value of assets and liabilities that are not considered financial instruments. Significant assets and liabilities that are not considered financial instruments include deferred income taxes, premises and equipment, equity method investments, goodwill and other intangible assets. In addition, the income tax ramifications related to the realization of the unrealized gains and losses on available for sale investment securities and cash flow hedges can have a significant effect on fair value estimates and have not been considered in any of the estimates.
Contingent Liabilities
Synovus estimates its contingent liabilities with respect to outstanding legal matters based on information currently available to management, management’s estimates about the probability of outcomes of each case and the advice of legal counsel. In accordance with guidance in ASC 450-25-2, management accrues an estimated loss from a loss contingency when information available indicates that it is probable that a loss has occurred and the amount of the loss can be reasonably estimated. In addition, it must be probable that the loss will be confirmed by some future event. Significant judgment is required in making these estimates and management must make assumptions about matters that are highly uncertain. Accordingly, the actual loss may be more or less than the current estimate.
In many situations, Synovus may be unable to estimate reasonably possible losses due to the preliminary nature of the legal matters, as well as a variety of other factors and uncertainties. As there are further developments, Synovus will reassess these legal matters and the related potential liabilities and will revise, when needed, its estimate of contingent liabilities.
Based on Synovus’ current knowledge and advice of counsel, management feels that contingent losses have been properly accrued with respect to legal matters discussed in Note 21 - Legal Proceedings to the consolidated financial statements. Management does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus’ financial condition, results of operations or cash flows.
Recently Adopted Accounting Standards Updates
Effective January 1, 2012,2013, Synovus adopted the provisions of the following ASUs:
ASU 2011-05, Presentation2012-02, Testing Indefinite-Lived Intangible Assets for Impairment. This ASU relates to testing intangibles other than goodwill for impairment, and was adopted on January 1, 2013. For Synovus, the ASU primarily applies to core deposit intangibles, which have a carrying value of Comprehensive Income.$2.5 million at December 31, 2013. The ASU 2011-05 was the result of a joint project with the IASB and FASB, and amends the guidance in ASC 220, Comprehensive Income, by eliminating the option to present components of OCI in the statement of changes in shareholders' equity. Instead, the new guidance now requires entities to present all non-owner changes in shareholders' equity either as a single continuous statement of comprehensive income or as two separate but consecutive statements. Synovus elected the two separate statement approach. See the consolidated statements of comprehensive income (loss) for the disclosures required under the provisions of this ASU. In addition, certain provisions of ASU 2011-05 were temporarily amended by ASU 2011-12, Deferral of the Effective Date for Amendments to the Presentation of Items Out of Accumulated Other Comprehensive Income in Accounting Standards Update 2011-05. One of the provisions of ASU 2011-05 requires entities to present reclassification adjustments out of accumulated other comprehensive income by component in both the statement in which net income is presented and the statement in which other comprehensive income is presented (for both interim and annual financial statements). This requirement is indefinitely deferred by ASU 2011-12, and will be further deliberated by the FASB at a future date. During the deferral period, Synovus will comply with all existing requirements for reclassification adjustments in ASC 220, which states that "an entity may display reclassification adjustmentsdid not have an impact on the face of the financial statement in which comprehensive income is reported, or it may disclose reclassification adjustments in the notes to the financial statements."
ASU 2011-04, Amendments to Achieve Common Fair Value Measurement and Disclosure in U.S. GAAP and IFRS. Most of the amendments of ASU 2011-04 are clarifications of the FASB's intent about the application of existing fair value measurement and disclosure requirements. Other amendments change a particular principle or requirement for measuring fair value or disclosing information about fair value measurements. The new fair value measurement disclosures include additional quantitative and qualitative disclosures for Level 3 measurements, including a sensitivity analysis of fair value changes in unobservable inputs, and categorization by fair value hierarchy level for items for which the fair value is only disclosed. The adoption of this guidance impacted Synovus' consolidated financial statement disclosures, but did not affect Synovus' financial position or results of operations. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 16 - Fair Value Accounting" of this Report for further discussion of Synovus' use of the various fair value methodologies and the types of assets and liabilities in which fair value accounting is applied and related required disclosures.statements.
ASU 2011-03, Reconsideration of Effective Control for Repurchase Agreements. This ASU focuses the transferor's assessment of effective control on its contractual rights and obligations by removing the requirements to assess its ability to exercise those rights or honor those obligations. Synovus does not currently access wholesale funding markets through sales of securities with agreements to repurchase. Repurchase agreements are offered through a commercial banking sweep product as a short-term investment opportunity for customers. Such arrangements are common in the banking industry and are accounted for as borrowings at Synovus. There was no impact to Synovus' consolidated financial statements upon adoption of this standard.
ASU 2011-08, Testing Goodwill for Impairment. Under the provisions of this update to the accounting standards, an entity has the option to first assess qualitative factors to determine whether it is necessary to perform the current two-step goodwill impairment test. If an entity believes, as a result of its qualitative assessment, that it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount, the quantitative impairment test is required. Otherwise, no further testing is required. An entity can choose to perform the qualitative assessment on none, some or all of its reporting units. Moreover, an entity can bypass the qualitative assessment for any reporting unit in any period and proceed directly to step one of the impairment test, and then resume performing the qualitative assessment in any subsequent period. Synovus completed its annual goodwill impairment testing effective June 30, 2012, as well as an interim testing effective December 31, 2012 for the investment advisory

110


services unit. Synovus did not apply the qualitative assessment provisions of this ASU when performing the impairment analyses. See “Part II, Item 8. Financial Statements and Supplementary Data - Note 8 - Goodwill” in this Report for further discussion regarding these analyses.
Recently Issued Accounting Standards Updates
In December 2011, the FASB issued ASU 2011-11,Balance Sheet (Topic 210): Disclosures about Offsetting Assets and Liabilities and ASU 2013-01, Clarifying the Scope of Disclosures about Offsetting Assets and Liabilities. This ASU 2011-11 requires additional disclosures about financial instruments and derivative instruments that are offset or subject to an enforceable master netting arrangement or similar agreement. This ASU is effective2013-01 clarifies that the disclosure requirements of ASU 2011-11 do not apply to trade receivables. The ASU also clarifies that the disclosure requirements in ASU 2011-11 apply to repurchase and reverse repurchase agreements, securities borrowing and lending agreements that are either offset on the balance sheet or subject to an enforceable master netting arrangement or similar agreement, and derivatives accounted for the interim reporting period ending March 31, 2013,in accordance with retrospective disclosure for all comparative periods presented. At this time,ASC 815, Derivatives and Hedging. Synovus does not have significant financial instruments that will beare subject to the new requirements of ASU 2011-11; therefore, the clarifying ASU did not affect Synovus' consolidated financial statements.
ASU 2013-02, Reporting of Amount Reclassified Out of Accumulated Other Comprehensive Income. The FASB issued this ASU to improve the transparency of reporting reclassifications out of accumulated other comprehensive income by requiring entities to present in one place information about significant amounts reclassified and, in some cases, to provide cross-references to related footnote disclosures. ASU 2013-02 does not amend existing requirements for reporting net income or other comprehensive income in the financial statements. ASU 2013-02 requires an entity to disaggregate the total change of each component of other

100


comprehensive income and separately present reclassification adjustments and current period other comprehensive income. The provisions of ASU 2013-02 also require that entities present either in a single footnote or parenthetically on the face of the financial statements, the effect of significant amounts reclassified from each component of accumulated other comprehensive income based on its source and the income statement line item affected by the reclassification. If a component is not expectedrequired to havebe reclassified to net income in its entirety, entities would instead cross reference to the related footnote to the financial statements for additional information. Synovus adopted the provisions of ASU 2013-02 effective January 1, 2013. The impact to Synovus was additional disclosure in the notes to the financial statements, which included a materialnew table that detailed the items reclassified out of accumulated other comprehensive income and into net income. See "Note 7 - Other Comprehensive Income" to the consolidated financial statements for the disclosures required by ASU 2013-02.
ASU 2013-10, Derivatives and Hedging (Topic 815): Inclusion of the Fed Funds Effective Swap Rate (or Overnight Index Swap Rate) as a Benchmark Interest Rate for Hedge Accounting Purposes. This ASU permits the Fed Funds Effective Swap Rate (also referred to as the Overnight Index Swap Rate) to be used as a U.S. benchmark interest rate for hedge accounting purposes under FASB Topic 815, in addition to interest rates on direct Treasury obligations of the U.S. government and LIBOR. The amendments also remove the restriction on using different benchmark rates for similar hedges. The final guidance, issued on July 17, 2013, was effective immediately. Synovus continues to assess the impact Synovus' financial position, results of operations, orthis ASU on its hedging strategies and will consider the provisions of this new guidance when developing new hedging strategies. With the inclusion of the Fed Funds Effective Swap rate as a benchmark interest rate, the ASU allows Synovus to develop new hedging strategies, but does not resolve ineffectiveness issues that arise in existing LIBOR hedges when the Overnight Index Swap Rate is used to discount future cash flows.
Recently Issued Accounting Standards Updates
In July 2012,2013, the FASB issued ASU 2012-02, Goodwill and Other2013-11, Income Taxes (Topic 350)740): Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists.Testing Indefinite-Lived Intangible Assets for Impairment. This ASU provides guidance on financial statement presentation of an unrecognized tax benefit when a net operating loss carryforward, a similar tax loss, or a tax credit carryforward exists. Income tax accounting guidance does not explicitly address how to present unrecognized tax benefits when a company also has net operating losses or tax credit carryforwards. Most companies present these unrecognized benefits as a liability (i.e., gross presentation), but some present the liability as a reduction of their net operating losses or tax credit carryforwards (i.e., net presentation). To address this diversity in practice, the FASB issued ASU 2013-11, requiring unrecognized tax benefits to be offset against a deferred tax asset for a net operating loss carryforward, similar tax loss or tax credit carryforward except when (1) a net operating loss carryforward, a similar tax loss, or a tax credit carryforward is not available as of the reporting date under the governing tax law to settle taxes that would result from the disallowance of the tax position and (2) the entity does not intend to use the deferred tax asset for this purpose (provided that the tax law permits a choice). If either of these conditions exists, an entity should present an unrecognized tax benefit in the financial statements as a liability and should not net the unrecognized tax benefit with a deferred tax asset. New recurring disclosures are not required because the ASU does not affect the recognition or measurement of uncertain tax positions under ASC 740. This amendment does not affect the amounts public entities disclose in the tabular reconciliation of the total amounts of unrecognized tax benefits because the tabular reconciliation presents the gross amounts of unrecognized tax benefits. This new guidance will likely change the balance sheet presentation of certain unrecognized tax benefits and deferred tax assets but will not change the way entities assess deferred tax assets for realizability or disclose tax uncertainties. Currently, Synovus is recognizing the FIN 48 liability on a gross basis and it is not being applied to reduce the net operating losses deferred tax asset. Therefore, when the standard becomes effective, it will impact the balance sheet classifications. However, the FIN 48 balance is insignificant and only relates to testing intangibles other than goodwill for impairment. If certain conditions are met,income tax issues; therefore, the ASU provides for a qualitative impairment assessment instead of a quantitative assessment. For Synovus, the ASU primarily applies to core deposit intangibles, which have a net carrying value of only $3.9 million at December 31, 2012. The ASUimpact is not expected to have an impact on Synovus' financial position, results of operations, or cash flows.be insignificant.
Reclassifications
Prior years' consolidated financial statements are reclassified whenever necessary to conform to the current year's presentation.
Subsequent Events
Synovus has evaluated for consideration, or disclosure, all transactions, events, and circumstances, if any, subsequent to the date of the consolidated balance sheet and through the date the accompanying audited consolidated financial statements were issued, and has reflected, or disclosed, those items deemed appropriate within the consolidated financial statements and related footnotes as deemed appropriate.footnotes.

Note 2 - Discontinued OperationsAcquisition
On March 31, 2010May 10, 2013, Synovus sold its merchant services business. Accordingly,Bank entered into a purchase and assumption agreement with the revenuesFDIC, as receiver of Sunrise Bank, an affiliate of Capitol Bancorp Limited, to assume $56.8 million in deposits, including all uninsured deposits. As part of this transaction, Synovus Bank also acquired $492 thousand in loans. Other assets and expensesliabilities acquired in connection with this transaction were insignificant. Sunrise Bank operated in three locations, including Valdosta, Jeffersonville, and Atlanta, Georgia. Acquisitions are accounted for under the acquisition method of accounting in accordance with FASB ASC 805, "Business Combinations". Both the merchant services businesspurchased assets and assumed liabilities are recorded at their respective acquisition date fair values.

101


Synovus' consolidated statement of income for the year ended December 31, 2010 have been reported as discontinued operations. Income from discontinued operations2013 includes the operating results produced by the acquired assets and assumed liabilities for the year ended period of May 10, 2013 to December 31, 2010 includes the gain on sale2013. The income statement impact was not significant. Due primarily to Synovus acquiring only certain assets and liabilities of this business.
The following amounts have been segregated from continuing operationsSunrise, historical results of Sunrise are not meaningful to Synovus’ results, and included in income from discontinued operations, net of income taxes, in the consolidated statements of operations. There werethus no discontinued operations for the years ended December 31, 2012 and 2011.pro forma information is presented.
(in thousands)2010
Merchant services revenues73,926
(1)
Merchant services expense3,285
Merchant services income, before income taxes70,641
(1)
Income tax expense27,479
Income from discontinued operations, net of income taxes43,162
(1)
(1)
Includes a pre-tax gain of $69.5 million ($42.4 million net of tax) from the sale of the merchant services business in March 2010.
Cash flows from discontinued operations were limited to revenues and expenses of discontinued operations as components of income from discontinued operations, net of income taxes. The proceeds from sale of the merchant services business are included as a component of net cash provided by the proceeds from the sale of the merchant services business within the investing section of the Consolidated Statement of Cash Flows and the gain on sale of merchant services business, included as a component of net cash provided by operating activities in the Consolidated Statement of Cash Flows for the year ended December 31, 2010.

111

Table of Contents

Note 3 - Restructuring Charges
For the years ended December 31, 20122013,2011 and 2010 total restructuring charges are as follows:

  Years Ended December 31,
(in thousands) 2012 2011 2010
Severance charges $3,826
 17,570
 3,038
Lease termination charges 
 3,147
 
Asset impairment charges 1,956
 6,643
 
Gain on sale of assets held for sale (622) (929) 
Professional fees and other charges, net 252
 4,234
 2,500
Total restructuring charges $5,412
 30,665
 5,538
       
In January 2011, Synovus announced efficiency and growth initiatives intended to streamline operations, boost productivity, reduce expenses, and increase revenue. During 2011, Synovus implemented most of the components of the initiatives, which resulted in restructuring charges of $30.7 million. During 2012, Synovus recognized restructuring charges of $5.4 million associated with these ongoing efficiency initiatives. As part of these efficiency initiatives, Synovus closed 31 branches during 2011 and 10 branches during 2012. During 2012 and 2011, Synovus transferred premises and equipment with a carrying value of $3.8 million and $17.8 million, respectively, immediately preceding the transfer to other assets held for sale, a component of other assets on the consolidated balance sheet. During 2011, Synovus recognized impairment total restructuring charges of $6.6 million related to these assets and net gains of $929 thousand on the sale of these assets. During 2012, Synovus recognized impairment charges of $2.0 million related to these assets and net gains of $622 thousand on the sale of these assets. During 2012 and 2011, Synovus received proceeds of $5.8 million and $5.1 million, respectively, from sales of these assets. The carrying valueconsist of the remaining held for sale assets was $3.6 million at December 31, 2012.following components:
During the year ended December 31, 2010, Synovus recognized approximately $5.5 million in restructuring charges related to other cost saving strategies.
  Years Ended December 31,
(in thousands) 2013 2012 2011
Severance charges $8,046
 3,826
 17,570
Lease termination charges 1,060
 
 3,147
Asset impairment charges 2,030
 1,956
 6,643
Gain on sale of assets held for sale, net (135) (622) (929)
Professional fees and other charges 63
 252
 4,234
Total restructuring charges $11,064
 5,412
 30,665
       
The liability for restructuring activities was $728 thousand$3.0 million at December 31, 20122013 which consists primarily of estimated severance payments and lease termination payments. Cash payments associated with this liability are expected to occur over the next sixthree months.
Severance charges were recognized in accordance with the one-time employee termination benefit provisions of ASC 420-10-25 upon management’s commitment to a plan identifying the number of employees to be terminated, the terms of the benefit arrangement, and upon communication of this information to the employees to be terminated. While recognition of restructuring charges is triggered by communication of the plan and benefit information to affected employees, the timing of recognition depends on whether an employee is required to render further service in order to receive the termination benefits. For employees who are not required to render further service to receive termination benefits or who are not required to render service beyond a minimum retention period of 60 days, a liability is recognized on the date of communication to affected employees. For employees who are required to work beyond the minimum retention period to receive termination benefits, the fair value of termination benefits at the communication date is recognized ratably over the future service period.
In accordance with ASC 360-10-35, restructuring charges were recognized upon a significant adverse change in the extent or manner in which a long-lived asset is being used (removed from service), or upon management's commitment to a plan to sell an asset. Restructuring charges resulting from lease termination expenses were recognized in accordance with ASC 840-20 and ASC 840-30 upon notifying the lessor of Synovus’ intent to terminate a lease.


112

Table of Contents

Note 4 - Trading Account Assets
The following table summarizes trading account assets at December 31, 2012 and 2011, which are reported at fair value.

  December 31,
(in thousands) 2012 2011
Mortgage-backed securities issued by U.S. Government agencies $2,171
 33
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 4,875
 4,040
All other residential mortgage-backed securities 1,159
 11,748
State and municipal securities 451
 10
Other investments 2,446
 1,035
Total $11,102
 16,866
     

Note 54 - Other Loans Held for Sale
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of the loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell. At the time of transfer, if the fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from sale of these loans, are recognized as (gains) losses on other loans held for sale, net as a component of non-interest expense on the consolidated statements of operations.
income. During the years ended December 31, 20122013, 20112012, and 2010,2011, Synovus transferred loans with a carrying value immediately preceding the transfer totalingvalues of $999.6165.2 million, $681.6731.9 million, and $1.36 billion, respectively, to other loans held for sale. Charge-offs recorded upon transfer of these loans to held for sale totaled $267.6 million, $194.9 million, and $405.0 million for the years ended December 31, 2012, 2011, and 2010, respectively. These charge-offs which resulted in a new cost basis (fair value less costs to sell) of $731.9 million, $486.7 million, and respectively.$959.3 million for the loans transferred during the years ended December 31, 2012, 2011, and 2010, respectively, were based on the fair value, less estimated costs to sell, of the loans at the time of transfer.


113102


Note 65 - Investment Securities Available for Sale
The amortized cost, gross unrealized gains and losses, and estimated fair values of investment securities available for sale at December 31, 20122013 and 20112012 are summarized below.
 December 31, 2012 December 31, 2013
(in thousands) 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses  Fair Value 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses  Fair Value
U.S. Treasury securities $356
 
 
 356
 $17,791
 
 
 17,791
U.S. Government agency securities 35,791
 2,255
 
 38,046
 33,480
 1,161
 
 34,641
Securities issued by U.S. Government sponsored enterprises 289,523
 3,787
 
 293,310
 112,305
 1,440
 
 113,745
Mortgage-backed securities issued by U.S. Government agencies 238,381
 7,220
 (8) 245,593
 196,521
 2,257
 (3,661) 195,117
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,832,076
 37,646
 (2,229) 1,867,493
 2,443,282
 9,718
 (31,640) 2,421,360
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 513,637
 2,534
 (1,682) 514,489
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 406,717
 698
 (8,875) 398,540
State and municipal securities 15,218
 582
 (2) 15,798
 6,723
 168
 (2) 6,889
Equity securities 3,648
 92
 
 3,740
 3,856
 3,728
 
 7,584
Other investments 3,000
 
 (713) 2,287
 4,074
 
 (383) 3,691
Total $2,931,630
 54,116
 (4,634) 2,981,112
Total investment securities available for sale $3,224,749
 19,170
 (44,561) 3,199,358
                
 December 31, 2011 December 31, 2012
(in thousands) 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses Fair Value 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses Fair Value
U.S. Treasury securities $426
 
 
 426
 $356
 
 
 356
U.S. Government agency securities 37,489
 3,004
 
 40,493
 35,791
 2,255
 
 38,046
Securities issued by U.S. Government sponsored enterprises 667,707
 8,333
 (619) 675,421
 289,523
 3,787
 
 293,310
Mortgage-backed securities issued by U.S. Government agencies 266,682
 19,071
 
 285,753
 238,381
 7,220
 (8) 245,593
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,955,988
 46,275
 (257) 2,002,006
 1,832,076
 37,646
 (2,229) 1,867,493
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 651,379
 1,646
 (1,525) 651,500
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 513,637
 2,534
 (1,682) 514,489
State and municipal securities 24,530
 808
 (20) 25,318
 15,218
 582
 (2) 15,798
Equity securities 4,147
 
 (388) 3,759
 3,648
 92
 
 3,740
Other investments 5,449
 
 
 5,449
 3,000
 
 (713) 2,287
Total $3,613,797
 79,137
 (2,809) 3,690,125
Total investment securities available for sale $2,931,630
 54,116
 (4,634) 2,981,112
                
(1) 
Amortized cost is adjusted for other-than-temporary impairment charges in 20122013 and 20112012, which have been recognized in the consolidated statements of operationsincome in the applicable year, and were considered inconsequential.
At December 31, 20122013 and 20112012, investment securities with a carrying value of $2.282.38 billion and $2.482.28 billion, respectively, were pledged to secure certain deposits, securities sold under repurchase agreements, and payment network arrangements, as required by law and contractual agreements.
Synovus has reviewed investment securities that are in an unrealized loss position as of December 31, 20122013 and 20112012 for other-than-temporary impairmentOTTI and does not consider any securities in an unrealized loss position to be other-than-temporarily impaired. If Synovus intended to sell a security in an unrealized loss position, the entire unrealized loss would be reflected in income. Synovus does not intend to sell any of the investment securities in an unrealized loss position prior to the recovery of the unrealized loss, which may not be until maturity, and ithas the ability and intent to hold those securities for that period of time. Additionally, Synovus is not more likely than not that Synovuscurrently aware of any circumstances which will be requiredrequire it to sell any of the securities that are in an unrealized loss position.

103


Declines in the fair value of available for sale securities below their cost that are deemed to have OTTI are reflected in earnings as realized losses to the extent the impairment is related to credit losses. The amount of the impairment related to other factors is recognized in other comprehensive income. Currently, unrealized losses on debt securities are relatedattributable to increases in interest rates on comparable securities from the date of purchase. Synovus regularly evaluates its investment securities portfolio to ensure that there are no conditions that would indicate that unrealized losses represent other-than-temporary impairment.OTTI. These factors include the length of time that the security has been in a

114


loss position, the extent that the fair value has beenis below amortized cost, and the credit standing of the issuer. As of December 31, 20122013 there are 9were 80 securities in a loss position for less than twelve months and 65 securities in a loss position for more than 12 months.
Gross unrealized losses on investment securities and the fair value of the related securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at December 31, 20122013 and December 31, 2012 are presented below.
 December 31, 2012 December 31, 2013
 Less than 12 Months 12 Months or Longer Total Fair Value Less than 12 Months 12 Months or Longer Total
(in thousands) 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
U.S. Treasury securities $
 
 
 
 
 
 $
 
 
 
 
 
U.S. Government agency securities 
 
 
 
 
 
 
 
 
 
 
 
Securities issued by U.S. Government sponsored enterprises 
 
 
 
 
 
 
 
 
 
 
 
Mortgage-backed securities issued by U.S. Government agencies 3,314
 (8) 2
 
 3,316
 (8) 121,607
 3,363
 2,951
 298
 124,558
 3,661
Mortgage-backed securities issued by U.S. Government sponsored enterprises 286,452
 (2,229) 
 
 286,452
 (2,229) 1,885,521
 31,640
 
 
 1,885,521
 31,640
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 42,036
 (325) 168,906
 (1,357) 210,942
 (1,682)
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 282,898
 8,875
 
 
 282,898
 8,875
State and municipal securities 
 
 35
 (2) 35
 (2) 
 
 40
 2
 40
 2
Equity securities 
 
 
 
 
 
 
 
 
 
 
 
Other investments 2,287
 (713) 
 
 2,287
 (713) 1,969
 105
 1,722
 278
 3,691
 383
Total $334,089
 (3,275) 168,943
 (1,359) 503,032
 (4,634) $2,291,995
 43,983
 4,713
 578
 2,296,708
 44,561
                        
 December 31, 2011 December 31, 2012
 Less than 12 Months 12 Months or Longer Total Fair Value Less than 12 Months 12 Months or Longer Total
(in thousands) 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
U.S. Treasury securities $
 
 
 
 
 
 $
 
 
 
 
 
U.S. Government agency securities 
 
 
 
 
 
 
 
 
 
 
 
Securities issued by U.S. Government sponsored enterprises 349,370
 (619) 
 
 349,370
 (619) 
 
 
 
 
 
Mortgage-backed securities issued by U.S. Government agencies 
 
 
 
 
 
 3,314
 8
 2
 
 3,316
 8
Mortgage-backed securities issued by U.S. Government sponsored enterprises 148,283
 (257) 
 
 148,283
 (257) 286,452
 2,229
 
 
 286,452
 2,229
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 337,060
 (1,521) 297
 (4) 337,357
 (1,525)
State and municipal securities. 32
 (3) 883
 (17) 915
 (20)
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 42,036
 325
 168,906
 1,357
 210,942
 1,682
State and municipal securities 
 
 35
 2
 35
 2
Equity securities 2,367
 (388) 
 
 2,367
 (388) 
 
 
 
 
 
Other investments 
 
 
 
 
 
 2,287
 713
 
 
 2,287
 713
Total $837,112
 (2,788) 1,180
 (21) 838,292
 (2,809) $334,089
 3,275
 168,943
 1,359
 503,032
 4,634
                        

104


The amortized cost and fair value by contractual maturity of investment securities available for sale at December 31, 20122013 are shown below. The expected life of mortgage-backed securities or CMOs may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties. For purposes of the maturity table, mortgage-backed securities and CMOs, which are not due at a single maturity date, have been classified based on the final contractual paymentmaturity date.


115


 Distribution of Maturities at December 31, 2012 Distribution of Maturities at December 31, 2013
(in thousands) 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Amortized Cost                        
U.S. Treasury securities $356
 
 
 
 
 356
 $17,791
 
 
 
 
 17,791
U.S. Government agency securities 
 1,265
 32,498
 2,028
 
 35,791
 114
 9,157
 24,209
 
 
 33,480
Securities issued by U.S. Government sponsored enterprises 4,499
 285,024
 
 
 
 289,523
 30,109
 82,196
 
 
 
 112,305
Mortgage-backed securities issued by U.S. Government agencies 3
 271
 1
 238,106
 
 238,381
 40
 1
 729
 195,751
 
 196,521
Mortgage-backed securities issued by U.S. Government sponsored enterprises 2,077
 9,922
 1,432,263
 387,814
 
 1,832,076
 782
 3,450
 2,024,280
 414,770
 
 2,443,282
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 532
 513,105
 
 513,637
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 
 
 84
 406,633
 
 406,717
State and municipal securities 3,273
 6,436
 1,965
 3,544
 
 15,218
 1,054
 2,828
 
 2,841
 
 6,723
Equity securities 
 
 
 
 3,648
 3,648
 
 
 
 
 3,856
 3,856
Other investments 
 
 
 3,000
 
 3,000
 
 
 
 2,000
 2,074
 4,074
Total $10,208
 302,918
 1,467,259
 1,147,597
 3,648
 2,931,630
Total amortized cost $49,890
 97,632
 2,049,302
 1,021,995
 5,930
 3,224,749
Fair Value                        
U.S. Treasury securities $356
 
 
 
 
 356
 $17,791
 
 
 
 
 17,791
U.S. Government agency securities 
 1,433
 34,185
 2,428
 
 38,046
 114
 9,501
 25,026
 
 
 34,641
Securities issued by U.S. Government sponsored enterprises 4,582
 288,728
 
 
 
 293,310
 30,642
 83,103
 
 
 
 113,745
Mortgage-backed securities issued by U.S. Government agencies 3
 286
 1
 245,303
 
 245,593
 41
 1
 753
 194,322
 
 195,117
Mortgage-backed securities issued by U.S. Government sponsored enterprises 2,158
 10,532
 1,443,976
 410,827
 
 1,867,493
 829
 3,684
 2,000,297
 416,550
 
 2,421,360
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises 
 
 541
 513,948
 
 514,489
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 
 
 84
 398,456
 
 398,540
State and municipal securities 3,308
 6,661
 2,051
 3,778
 
 15,798
 1,066
 2,886
 
 2,937
 
 6,889
Equity securities 
 
 
 
 3,740
 3,740
 
 
 
 
 7,584
 7,584
Other investments 
 
 
 2,287
 
 2,287
 
 
 
 1,722
 1,969
 3,691
Total $10,407
 307,640
 1,480,754
 1,178,571
 3,740
 2,981,112
Total fair value $50,483
 99,175
 2,026,160
 1,013,987
 9,553
 3,199,358
                        
Proceeds from sales, gross gains, and gross losses on sales of securities available for sale atfor the years ended December 31, 20122013, 20112012 and 20102011 are presented below. Other-than-temporary impairment charges of $0.5 million264 thousand, $1.6 million450 thousand, and $2.21.6 million respectively, are included in gross realized losses for the years ended December 31, 20122013, 20112012 and 20102011. The specific identification method is used to reclassify gains and losses out of other comprehensive income at the time of sale.
(in thousands) 2012 2011 2010 2013 2012 2011
Proceeds from sales of investment securities available for sale $1,139,558
 2,002,922
 20,704
 $407,718
 1,139,558
 2,002,922
Gross realized gains 39,592
 76,654
 927
 $3,822
 $39,592
 $76,654
Gross realized losses (450) (1,647) (2,198) (877) (450) (1,647)
Investment securities gains (losses), net $39,142
 75,007
 (1,271)
Investment securities gains, net $2,945
 39,142
 75,007
            

116105


Note 7 –6 - Loans and Allowance for Loan Losses
Loans outstanding, by classification, at December 31, 20122013 and 20112012 are summarized below.
  December 31,
(in thousands) 2012 2011
Investment properties $4,376,118
 4,557,313
1-4 family properties 1,279,105
 1,618,484
Land acquisition 794,229
 1,094,821
Total commercial real estate 6,449,452
 7,270,618
Commercial and industrial 9,101,514
 8,941,274
Home equity lines 1,542,397
 1,619,585
Consumer mortgages 1,394,248
 1,411,749
Credit cards 263,561
 273,098
Small business 516,349
 300,332
Other retail loans 294,542
 275,143
Total retail 4,011,097
 3,879,907
Total loans 19,562,063
 20,091,799
Deferred fees and costs, net (20,373) (11,986)
Total loans, net of deferred fees and costs $19,541,690
 20,079,813
     
Total commercial real estate loans represent 33.0% and 36.2% of the total loan portfolio at December 31, 2012 and 2011, respectively.
  December 31,
(in thousands) 2013 2012
Investment properties $4,566,679
 4,416,481
1-4 family properties 1,163,253
 1,286,042
Land acquisition 707,820
 795,341
Total commercial real estate 6,437,752
 6,497,864
Commercial, financial and agricultural 5,498,739
 5,291,078
Owner-occupied 3,814,720
 3,762,024
Small business 687,216
 516,349
Total commercial and industrial 10,000,675
 9,569,451
Home equity lines 1,587,541
 1,542,397
Consumer mortgages 1,519,068
 1,411,561
Credit cards 256,846
 263,561
Other retail loans 284,778
 277,229
Total retail 3,648,233
 3,494,748
Total loans 20,086,660
 19,562,063
Deferred fees and costs, net (28,862) (20,373)
Total loans, net of deferred fees and costs $20,057,798
 19,541,690
     
A substantial portion of the loan portfolio is secured by real estate in markets located throughout Georgia, Alabama, Tennessee, South Carolina, and Florida. Accordingly, the ultimate collectability of a substantial portion of the loan portfolio is susceptible to changes in market conditions in these areas.
As previously announced, in January 2014, Synovus Bank completed a transaction in which certain assets, including selected loans, associated with the Memphis, Tennessee, operations of Trust One Bank, a division of Synovus Bank, were sold to IBERIABANK ("IBERIABANK"). Total loans, net of deferred fees and costs of $88.2 million were sold and are included in the table above. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 26 - Subsequent Events" of this Report for further information.


117106


The following is a summary of current, accruing past due, and non-accrual loans by class as of December 31, 20122013 and 20112012.
Current, Accruing Past Due, and Non-accrual LoansCurrent, Accruing Past Due, and Non-accrual LoansCurrent, Accruing Past Due, and Non-accrual Loans 
 December 31, 2012December 31, 2013 
( in thousands) Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  TotalCurrent Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total 
Investment properties $4,278,016
 5,436
 798
 6,234
 91,868
 4,376,118
$4,496,633
 3,552
 40
 3,592
 66,454
 4,566,679
 
1-4 family properties 1,193,433
 13,053
 41
 13,094
 72,578
 1,279,105
1,122,640
 6,267
 527
 6,794
 33,819
 1,163,253
 
Land acquisition 599,034
 3,422
 298
 3,720
 191,475
 794,229
552,325
 1,100
 300
 1,400
 154,095
 707,820
 
Total commercial real estate 6,070,483
 21,911
 1,137
 23,048
 355,921
 6,449,452
6,171,598
 10,919
 867
 11,786
 254,368
 6,437,752
 
Commercial and industrial 8,944,121
 33,526
 906
 34,432
 122,961
 9,101,514
Commercial, financial and agricultural5,422,139
 16,251
 721
 16,972
 59,628
 5,498,739
 
Owner-occupied3,768,333
 9,341
 66
 9,407
 36,980
 3,814,720
 
Small business676,947
 4,506
 155
 4,661
 5,608
 687,216
 
Total commercial and industrial9,867,419
 30,098
 942
 31,040
 102,216
 10,000,675
 
Home equity lines 1,515,396
 9,555
 705
 10,260
 16,741
 1,542,397
1,564,578
 4,919
 136
 5,055
 17,908
 1,587,541
 
Consumer mortgages 1,332,369
 21,961
 1,288
 23,249
 38,630
 1,394,248
1,460,219
 18,068
 1,011
 19,079
 39,770
 1,519,068
 
Credit cards 258,698
 2,450
 2,413
 4,863
 
 263,561
253,422
 1,917
 1,507
 3,424
 
 256,846
 
Small business 505,526
 4,935
 338
 5,273
 5,550
 516,349
Other retail loans 287,312
 3,676
 24
 3,700
 3,530
 294,542
280,524
 2,190
 26
 2,216
 2,038
 284,778
 
Total retail 3,899,301
 42,577
 4,768
 47,345
 64,451
 4,011,097
3,558,743
 27,094
 2,680
 29,774
 59,716
 3,648,233
 
Total loans $18,913,905
 98,014
 6,811
 104,825
 543,333
 19,562,063
$19,597,760
 68,111
 4,489
 72,600
 416,300
 20,086,660
(1) 
                        
 December 31, 2011December 31, 2012 
( in thousands) Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  TotalCurrent Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total 
Investment properties 4,450,627
 10,866
 54
 10,920
 95,766
 4,557,313
$4,318,379
 5,436
 798
 6,234
 91,868
 4,416,481
 
1-4 family properties 1,396,778
 23,480
 642
 24,122
 197,584
 1,618,484
1,200,370
 13,053
 41
 13,094
 72,578
 1,286,042
 
Land acquisition 855,021
 5,299
 350
 5,649
 234,151
 1,094,821
600,146
 3,422
 298
 3,720
 191,475
 795,341
 
Total commercial real estate 6,702,426
 39,645
 1,046
 40,691
 527,501
 7,270,618
6,118,895
 21,911
 1,137
 23,048
 355,921
 6,497,864
 
Commercial and industrial 8,618,813
 49,826
 5,035
 54,861
 267,600
 8,941,274
Commercial, financial and agricultural5,194,916
 15,742
 845
 16,587
 79,575
 5,291,078
 
Owner-occupied3,700,793
 17,784
 61
 17,845
 43,386
 3,762,024
 
Small business505,526
 4,935
 338
 5,273
 5,550
 516,349
 
Total commercial and industrial9,401,235
 38,461
 1,244
 39,705
 128,511
 9,569,451
 
Home equity lines 1,581,469
 12,893
 664
 13,557
 24,559
 1,619,585
1,515,396
 9,555
 705
 10,260
 16,741
 1,542,397
 
Consumer mortgages 1,326,411
 23,213
 5,130
 28,343
 56,995
 1,411,749
1,348,506
 22,502
 1,288
 23,790
 39,265
 1,411,561
 
Credit cards 267,511
 3,113
 2,474
 5,587
 
 273,098
258,698
 2,450
 2,413
 4,863
 
 263,561
 
Small business 293,169
 3,255
 146
 3,401
 3,762
 300,332
Other retail loans 269,537
 2,977
 25
 3,002
 2,604
 275,143
271,175
 3,135
 24
 3,159
 2,895
 277,229
 
Total retail 3,738,097
 45,451
 8,439
 53,890
 87,920
 3,879,907
3,393,775
 37,642
 4,430
 42,072
 58,901
 3,494,748
 
Total loans 19,059,336
 134,922
 14,520
 149,442
 883,021
 20,091,799
$18,913,905
 98,014
 6,811
 104,825
 543,333
 19,562,063
(2) 
                        
(1) Total before net deferred fees and costs of $28.9 million.
(2) Total before net deferred fees and costs of $20.4 million.
Non-accrual loans as of December 31, 20122013 and 20112012 were $543.3416.3 million and $883.0543.3 million, respectively. Interest income on non-accrual loans outstanding at December 31, 20122013 and 20112012 that would have been recorded if the loans had been current and performed in accordance with their original terms was $30.2$27.7 million and $71.330.2 million, respectively. Interest income recorded on these loans for the years ended December 31, 20122013 and 20112012 was $7.7$5.8 million and $19.37.7 million, respectively.
The credit quality of the loan portfolio is summarized no less frequently than quarterly using the standard asset classification system utilized by the federal banking agencies. These classifications are divided into three groups – Not Classified (Pass), Special Mention, and Classified or Adverse rating (Substandard, Doubtful, and Loss) and are defined as follows:
Pass- loans which are well protected by the current net worth and paying capacity of the obligor (or guarantors, if any) or by the fair value, less cost to acquire and sell, of any underlying collateral in a timely manner.
Special Mention - loans which have potential weaknesses that deserve management's close attention. These loans are not adversely classified and do not expose an institution to sufficient risk to warrant an adverse classification.

107


Substandard - loans which are inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. Loans with this classification are characterized by the distinct possibility that the institution will sustain some loss if the deficiencies are not corrected.

118


Doubtful - loans which have all the weaknesses inherent in loans classified as substandard with the added characteristic that the weaknesses make collection or liquidation in full highly questionable and improbable on the basis of currently known facts, conditions, and values.
Loss - loans which are considered by management to be uncollectible and of such little value that its continuance on the institution's books as an asset, without establishment of a specific valuation allowance or charge-off is not warranted.
In the following tables, retail loans and small business loans are classified as passPass except when a retail loan reaches they reach 90 days past due it isor are downgraded to substandard, and upon reaching 120 days past due, it isthey are downgraded to loss and charged off, in accordance with the FFIEC Uniform Retail Credit Classification and Account Management Policy. The risk grade classifications of retail loans secured by junior liens on 1-4 family residential properties also consider available information on the payment status of the associated senior lien with other financial institutions.

108


Loan Portfolio Credit Exposure by Risk GradeLoan Portfolio Credit Exposure by Risk GradeLoan Portfolio Credit Exposure by Risk Grade 
 December 31, 2012 December 31, 2013 
(in thousands) Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total 
Investment properties $3,659,102
 463,532
 253,484
 
 
 4,376,118
 $4,150,790
 249,890
 164,275
 1,724
 
 4,566,679
 
1-4 family properties 903,213
 197,148
 176,672
 1,953
 119
(2) (3) 
1,279,105
 898,409
 126,715
 129,775
 8,062
 292
(2) (3) 
1,163,253
 
Land acquisition 416,822
 143,685
 227,761
 5,961
 
 794,229
 424,444
 94,316
 186,513
 2,547
 
 707,820
 
Total commercial real
estate
 4,979,137
 804,365
 657,917
 7,914
 119
(2) (3) 
6,449,452
 5,473,643
 470,921
 480,563
 12,333
 292
(2) (3) 
6,437,752
 
Commercial and
industrial
 8,069,049
 572,591
 447,955
 11,819
 100
(2) (3) 
9,101,514
Commercial, financial and agricultural 5,062,333
 224,620
 201,410
 10,286
 90
(2) (3) 
5,498,739
 
Owner-occupied 3,495,407
 155,097
 162,406
 1,810
 
 3,814,720
 
Small business 674,200
 
 12,219
 
 797
(2) (4) 
687,216
 
Total commercial and
industrial
 9,231,940
 379,717
 376,035
 12,096
 887

10,000,675
 
Home equity lines 1,511,729
 
 29,094
 
 1,574
(2) (4) 
1,542,397
 1,559,272
 
 24,931
 
 3,338
(2) (4) 
1,587,541
 
Consumer mortgages 1,355,644
 
 38,023
 
 581
(2) (4) 
1,394,248
 1,475,928
 
 40,935
 
 2,205
(2) (4) 
1,519,068
 
Credit cards 260,194
 
 1,776
 
 1,591
(4) 
263,561
 255,339
 
 541
 
 966
(4) 
256,846
 
Small business 504,491
 
 10,563
 
 1,295
(2) (4) 
516,349
Other retail loans 288,944
 
 5,379
 
 219
(2) (4) 
294,542
 281,179
 
 3,400
 
 199
(2) (4) 
284,778
 
Total retail 3,921,002
 
 84,835
 
 5,260
 4,011,097
 3,571,718
 
 69,807
 
 6,708
 3,648,233
 
Total loans $16,969,188
 1,376,956
 1,190,707
 19,733
 5,479
 19,562,063
 $18,277,301
 850,638
 926,405
 24,429
 7,887
 20,086,660
(5) 
                         
 December 31, 2011 December 31, 2012 
(in thousands) Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total 
Investment properties 3,443,363
 778,009
 328,402
 7,539
 
 4,557,313
 $3,699,465
 463,532
 253,484
 
 
 4,416,481
 
1-4 family properties 977,083
 269,152
 361,210
 11,039
 
 1,618,484
 910,149
 197,149
 176,672
 1,953
 119
(2) (3) 
1,286,042
 
Land acquisition 500,359
 132,799
 456,010
 5,653
 
 1,094,821
 417,935
 143,684
 227,761
 5,961
 
 795,341
 
Total commercial real
estate
 4,920,805
 1,179,960
 1,145,622
 24,231
 
 7,270,618
 5,027,549
 804,365
 657,917
 7,914
 119
(2) (3) 
6,497,864
 
Commercial and
industrial
 7,265,761
 909,255
 754,934
 11,324
 
 8,941,274
Commercial, financial and agricultural 4,719,417
 311,475
 249,122
 10,964
 100
 5,291,078
 
Owner-occupied 3,301,220
 261,116
 198,833
 855
 
 3,762,024
 
Small business 504,491
 
 10,563
 
 1,295
(2) (4) 
516,349
 
Total commercial and
industrial
 8,525,128
 572,591
 458,518
 11,819
 1,395
 9,569,451
 
Home equity lines 1,578,938
 
 39,811
 
 836
(2)(4) 
1,619,585
 1,511,729
 
 29,094
 
 1,574
(2)(4) 
1,542,397
 
Consumer mortgages 1,344,648
 
 66,478
 
 623
(2)(4) 
1,411,749
 1,371,659
 
 39,321
 
 581
(2)(4) 
1,411,561
 
Credit cards 270,624
 
 948
 
 1,526
(4) 
273,098
 260,194
 
 1,776
 
 1,591
(4) 
263,561
 
Small business 294,048
 
 5,978
 
 306
(2)(4) 
300,332
Other retail loans 268,575
 
 6,371
 
 197
(2)(4) 
275,143
 272,917
 
 4,093
 
 219
(2)(4) 
277,229
 
Total retail 3,756,833
 
 119,586
 
 3,488
 3,879,907
 3,416,499
 
 74,284
 
 3,965
 3,494,748
 
Total loans 15,943,399
 2,089,215
 2,020,142
 35,555
 3,488
 20,091,799
 $16,969,176
 1,376,956
 1,190,719
 19,733
 5,479
 19,562,063
(6) 
                         
(1) 
Includes $518.1384.0 million and $844.0518.1 million of non-accrual substandard loans at December 31, 20122013 and December 31, 20112012, respectively.
(2) The loans within these risk grades are on non-accrual status.
(3) Amount was fully reserved at December 31, 2012and was charged-off duringin the first quarter of 2013.subsequent quarter.
(4) Represent amounts that were 120 days past due. These credits are downgraded to the loss category with an allowance for loan losses equal to the full loan amount and are charged off in the subsequent quarter.

(5) Total before net deferred fees and costs of $28.9 million.
(6) Total before net deferred fees and costs of $20.4 million.
     

119109


The following table details the change in the allowance for loan losses by loan segment for the years ended December 31, 2013, 2012 and 2011.
Allowance for Loan Losses and Recorded Investment in LoansAllowance for Loan Losses and Recorded Investment in Loans Allowance for Loan Losses and Recorded Investment in Loans
 As Of and For The Year Ended December 31, 2012  As Of and For The Year Ended December 31, 2013
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total  Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses                     
Beginning balance $249,094
 184,888
 54,514
 47,998
 536,494
  $167,926
 138,495
 38,984
 28,000
 373,405
Charge-offs (316,699) (181,099) (58,977) 
 (556,775)  (86,990) (58,977) (33,986) 
 (179,953)
Recoveries 36,576
 27,395
 9,346
 
 73,317
  17,068
 19,918
 7,524
 
 44,510
Provision for loan losses 198,955
 95,663
 45,749
 (19,998) 320,369
  29,008
 16,633
 28,957
 (5,000) 69,598
Ending balance 167,926
 126,847
 50,632
 28,000
 373,405
  $127,012
 116,069
 41,479
 23,000
 307,560
Ending balance: individually evaluated for impairment 58,948
 24,494
 1,333
 
 84,775
  46,737
 20,068
 1,192
 
 67,997
Ending balance: collectively evaluated for impairment $80,275
 96,001
 40,287
 23,000
 239,563
Loans                     
Ending balance: total loans 6,449,452
 9,101,514
 4,011,097
 
 19,562,063
 
Ending balance: total loans (1)
 $6,437,752
 10,000,675
 3,648,233
 
 20,086,660
Ending balance: individually evaluated for impairment  $685,078
 310,543
 66,899
 
 1,062,520
  537,736
 243,856
 54,962
 
 836,554
Ending balance: collectively evaluated for impairment $5,900,016
 9,756,819
 3,593,271
 
 19,250,106
                     
 As Of and For The Year Ended December 31, 2011  As Of and For The Year Ended December 31, 2012
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total  Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses                     
Beginning balance 353,923
 222,058
 43,478
 84,088
 703,547
  $249,094
 187,409
 51,993
 47,998
 536,494
Charge-offs (384,297) (176,134) (79,283) 
 (639,714)  (316,699) (184,811) (55,265) 
 (556,775)
Recoveries 25,604
 19,204
 9,058
 
 53,866
  36,576
 27,745
 8,996
 
 73,317
Provision for loan losses 253,864
 119,760
 81,261
 (36,090) 418,795
  198,955
 108,152
 33,260
 (19,998) 320,369
Ending balance 249,094
 184,888
 54,514
 47,998
 536,494
  $167,926
 138,495
 38,984
 28,000
 373,405
Ending balance: individually evaluated for impairment 64,447
 42,596
 2,441
 
 109,484
  58,948
 24,678
 1,149
 
 84,775
Ending balance: collectively evaluated for impairment $108,978
 $113,817
 $37,835
 $28,000
 288,630
Loans                     
Ending balance: total loans 7,270,618
 8,941,274
 3,879,907
 
 20,091,799
 
Ending balance: total loans(2)
 $6,497,864
 9,569,451
 3,494,748
 
 19,562,063
Ending balance: individually evaluated for impairment 870,157
 384,299
 53,116
 
 1,307,572
  685,078
 313,876
 63,566
 
 1,062,520
Ending balance: collectively evaluated for impairment $5,812,786
 9,255,575
 3,431,182
 
 18,499,543
                     
 As Of and For The Year Ended December 31, 2010  As Of and For The Year Ended December 31, 2011
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total  Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses                     
Beginning balance 596,458
 209,033
 57,312
 80,922
 943,725
  $353,923
 223,981
 41,555
 84,088
 703,547
Charge-offs (1,013,526) (287,261) (117,136) 
 (1,417,923)  (384,297) (179,717) (75,700) 
 (639,714)
Recoveries 22,068
 15,812
 8,591
 
 46,471
  25,604
 19,768
 8,494
 
 53,866
Provision for loan losses 748,923
 284,474
 94,711
 3,166
 1,131,274
  253,864
 123,377
 77,644
 (36,090) 418,795
Ending balance 353,923
 222,058
 43,478
 84,088
 703,547
  $249,094
 187,409
 51,993
 47,998
 536,494
Ending balance: individually evaluated for impairment 53,966
 30,222
 1,051
 
 85,239
  64,447
 42,600
 2,437
 
 109,484
Ending balance: collectively evaluated for impairment $184,647
 144,809
 49,556
 47,998
 427,010
Loans                     
Ending balance: total loans 8,380,580
 9,264,811
 3,950,808
 
 21,596,199
 
Ending balance: total loans(3)
 $7,282,420
 9,229,805
 3,579,574
 
 20,091,799
Ending balance: individually evaluated for impairment 809,577
 275,055
 15,882
 
 1,100,514
  870,157
 384,455
 52,960
 
 1,307,572
Ending balance: collectively evaluated for impairment $6,412,263
 8,845,350
 3,526,614
 
 18,784,227
                     

(1) Total before net deferred fees and costs of $28.9 million.
(2) Total before net deferred fees and costs of $20.4 million.
(3) Total before net deferred fees and costs of $12.0 million.

120110


Below is a detailed summary of impaired loans (including accruing TDRs) by class as of December 31, 20122013 and 20112012.
Impaired Loans (including accruing TDRs) December 31, 2012 December 31, 2013
(in thousands) Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized
With no related allowance recorded                    
Investment properties $10,939
 14,130
 
 42,947
 
 $14,218
 15,820
 
 18,046
 
1-4 family properties 40,793
 117,869
 
 97,434
 
 9,679
 29,741
 
 23,879
 
Land acquisition 59,697
 125,023
 
 158,015
 
 30,595
 78,470
 
 41,007
 
Total commercial real estate 111,429
 257,022
 
 298,396
 
 54,492
 124,031
 
 82,932
 
Commercial and industrial 31,181
 51,433
 
 68,710
 
Commercial, financial and agricultural 13,490
 22,312
 
 15,355
 
Owner-occupied 24,839
 32,626
 
 22,556
 
Small business 
 
 
 
 
Total commercial and industrial 38,329
 54,938
 
 37,911
 
Home equity lines 51
 51
 
 2,811
 
 
 
 
 33
 
Consumer mortgages 1,247
 2,263
 
 3,706
 
 1,180
 2,840
 
 1,487
 
Credit cards 
 
 
 
 
 
 
 
 
 
Small business 
 
 
 
 
Other retail loans 7
 15
 
 127
 
 
 
 
 4
 
Total retail 1,305
 2,329
 
 6,644
 
 1,180
 2,840
 
 1,524
 
Total 143,915
 310,784
 
 373,750
 
 94,001
 181,809
 
 122,367
 
With allowance recorded                    
Investment properties 253,851
 254,339
 20,209
 230,848
 6,144
 185,152
 192,859
 8,822
 226,308
 5,043
1-4 family properties 114,207
 117,505
 11,414
 141,529
 4,347
 115,063
 117,410
 11,126
 115,614
 3,464
Land acquisition 205,591
 205,601
 27,325
 97,173
 2,018
 183,029
 202,048
 26,789
 191,807
 2,931
Total commercial real estate 573,649
 577,445
 58,948
 469,550
 12,509
 483,244
 512,317
 46,737
 533,729
 11,438
Commercial and industrial 279,362
 289,578
 24,494
 299,865
 8,576
Commercial, financial and agricultural 112,291
 117,049
 15,364
 126,242
 3,534
Owner-occupied 87,567
 93,435
 4,368
 106,865
 3,609
Small business 5,669
 5,669
 336
 4,132
 162
Total commercial and industrial 205,527
 216,153
 20,068
 237,239
 7,305
Home equity lines 8,696
 8,696
 195
 7,071
 237
 2,750
 2,750
 116
 4,668
 176
Consumer mortgages 48,992
 48,992
 880
 38,204
 1,300
 44,019
 44,019
 967
 48,674
 1,910
Credit card 
 
 
 
 
 
 
 
 
 
Small business 3,333
 3,333
 184
 1,950
 76
Other retail loans 4,573
 4,573
 74
 3,251
 167
 7,013
 7,013
 109
 5,555
 285
Total retail 65,594
 65,594
 1,333
 50,476
 1,780
 53,782
 53,782
 1,192
 58,897
 2,371
Total 918,605
 932,617
 84,775
 819,891
 22,865
 742,553
 782,252
 67,997
 829,865
 21,114
Total                    
Investment properties 264,790
 268,469

20,209

273,795

6,144
 199,370
 208,679

8,822

244,354

5,043
1-4 family properties 155,000
 235,374

11,414

238,963

4,347
 124,742
 147,151

11,126

139,493

3,464
Land acquisition 265,288
 330,624

27,325

255,188

2,018
 213,624
 280,518

26,789

232,814

2,931
Total commercial real estate 685,078
 834,467

58,948

767,946

12,509
 537,736
 636,348

46,737

616,661

11,438
Commercial and industrial 310,543
 341,011

24,494

368,575

8,576
Commercial, financial and agricultural 125,781
 139,361
 15,364
 141,597
 3,534
Owner-occupied 112,406
 126,061
 4,368
 129,421
 3,609
Small business 5,669
 5,669
 336
 4,132
 162
Total commercial and industrial 243,856
 271,091

20,068

275,150

7,305
Home equity lines 8,747
 8,747

195

9,882

237
 2,750
 2,750

116

4,701

176
Consumer mortgages 50,239
 51,255

880

41,910

1,300
 45,199
 46,859

967

50,161

1,910
Credit cards 
 






 
 






Small business 3,333
 3,333

184

1,950

76
Other retail loans 4,580
 4,588

74

3,378

167
 7,013
 7,013

109

5,559

285
Total retail 66,899
 67,923

1,333

57,120

1,780
 54,962
 56,622

1,192

60,421

2,371
Total impaired loans $1,062,520
 1,243,401

84,775

1,193,641

22,865
 $836,554
 964,061

67,997

952,232

21,114
   






   








121111


December 31, 2011 December 31, 2012
(in thousands)Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized
With no related allowance recorded                   
Investment properties$59,930
 96,238
 
 67,324
 
 $10,939
 14,130
 
 42,947
 
1-4 family properties118,756
 274,959
 
 158,763
 
 40,793
 117,869
 
 97,434
 
Land acquisition196,823
 295,562
 
 174,590
 
 59,697
 125,023
 
 158,015
 
Total commercial real estate375,509
 666,759
 
 400,677
 
 111,429
 257,022
 
 298,396
 
Commercial and industrial65,357
 117,468
 
 74,995
 
Commercial, financial and agricultural 18,618
 34,753
 
 40,947
 
Owner-occupied 12,563
 16,680
 
 27,763
 
Small business 
 
 
 
 
Total commercial and industrial 31,181
 51,433
 
 68,710
 
Home equity lines3,948
 5,394
 
 4,450
 
 51
 51
 
 2,811
 
Consumer mortgages4,970
 6,293
 
 3,907
 
 1,247
 2,263
 
 3,706
 
Credit cards
 
 
 
 
 
 
 
 
 
Small business
 
 
 
 
Other retail loans736
 738
 
 68
 
 7
 15
 
 127
 
Total retail9,654
 12,425
 
 8,425
 
 1,305
 2,329
 
 6,644
 
Total450,520
 796,652
 
 484,097
 
 143,915
 310,784
 
 373,750
 
With allowance recorded                   
Investment properties227,045
 227,510
 23,384
 232,717
 6,773
 253,851
 254,339
 20,209
 230,848
 6,144
1-4 family properties164,756
 168,315
 23,499
 121,107
 2,859
 114,207
 117,505
 11,414
 141,529
 4,347
Land acquisition102,847
 118,868
 17,564
 97,054
 2,136
 205,591
 205,601
 27,325
 97,173
 2,018
Total commercial real estate494,648
 514,693
 64,447
 450,878
 11,768
 573,649
 577,445
 58,948
 469,550
 12,509
Commercial and industrial318,942
 324,623
 42,596
 244,801
 5,888
Commercial, financial and agricultural 161,711
 163,472
 17,186
 164,905
 3,974
Owner-occupied 117,651
 126,106
 7,308
 134,960
 4,602
Small business 3,333
 3,333
 184
 1,950
 76
Total commercial and industrial 282,695
 292,911
 24,678
 301,815
 8,652
Home equity lines6,995
 6,995
 93
 2,112
 17
 8,696
 8,696
 195
 7,071
 237
Consumer mortgages34,766
 32,455
 2,306
 20,331
 660
 50,261
 50,261
 880
 38,912
 1,300
Credit cards
 
 
 
 
 
 
 
 
 
Small business156
 156
 4
 132
 4
Other retail loans1,545
 1,545
 38
 6,267
 27
 3,304
 3,304
 74
 2,543
 167
Total retail43,462
 41,151
 2,441
 28,842
 708
 62,261
 62,261
 1,149
 48,526
 1,704
Total857,052
 880,467
 109,484
 724,521
 18,364
 918,605
 932,617
 84,775
 819,891
 22,865
Total                   
Investment properties286,975
 323,748
 23,384
 300,041
 6,773
 264,790
 268,469
 20,209
 273,795
 6,144
1-4 family properties283,512
 443,274
 23,499
 279,870
 2,859
 155,000
 235,374
 11,414
 238,963
 4,347
Land acquisition299,670
 414,430
 17,564
 271,644
 2,136
 265,288
 330,624
 27,325
 255,188
 2,018
Total commercial real estate870,157
 1,181,452
 64,447
 851,555
 11,768
 685,078
 834,467
 58,948
 767,946
 12,509
Commercial and industrial384,299
 442,091
 42,596
 319,796
 5,888
Commercial, financial and agricultural 180,329
 198,225
 17,186
 205,852
 3,974
Owner-occupied 130,214
 142,786
 7,308
 162,723
 4,602
Small business 3,333
 3,333
 184
 1,950
 76
Total commercial and industrial 313,876
 344,344
 24,678
 370,525
 8,652
Home equity lines10,943
 12,389
 93
 6,562
 17
 8,747
 8,747
 195
 9,882
 237
Consumer mortgages39,736
 38,748
 2,306
 24,238
 660
 51,508
 52,524
 880
 42,618
 1,300
Credit cards
 
 
 
 
 
 
 
 
 
Small business156
 156
 4
 132
 4
Other retail loans2,281
 2,283
 38
 6,335
 27
 3,311
 3,319
 74
 2,670
 167
Total retail53,116
 53,576
 2,441
 37,267
 704
 63,566
 64,590
 1,149
 55,170
 1,704
Total impaired loans$1,307,572
 1,677,119
 109,484
 1,208,618
 18,364
 $1,062,520
 1,243,401
 84,775
 1,193,641
 22,865
                   
The average recorded investment in impaired loans was $999.2 million1.21 billion for the year ended December 31, 20102011. Excluding accruing TDRs, there was no interest income recognized for the investment in impaired loans for the years ended December 31, 20122013 , 20112012, and 20102011. Interest income recognized for accruing TDRs was $14.418.4 million for the year ended December 31, 20102011. At December 31, 20122013, 20112012, and 20102011, all impaired loans, other than $673.4556.4 million, $668.5673.4 million, and $464.1668.5 million, respectively, of accruing TDRs, were on nonaccrual status.

122112


Concessions provided in a TDR are primarily in the form of providing a below market interest rate given the borrower's credit risk, a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time), or extension of the maturity of the loan generally for less than one year. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of three months or less, are generally not considered to be financial concessions.
The following tables represent the post-modification balance, shown by type of concession, for loans modified or renewed during the years ended December 31, 20122013 and 20112012, respectively that were reported as accruing or non-accruing TDRs shown by type of concession.TDRs.
TDRs by Concession TypeTDRs by Concession Type TDRs by Concession Type 
Year Ended December 31, 2012 Year Ended December 31, 2013 
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties74
 $77
 93,732
 47,184
 140,993
 47
 $19,993
 121,263
 4,372
 145,628
 
1-4 family properties130
 404
 60,735
 15,061
 76,200
 131
 424
 37,180
 9,583
 47,187
 
Land acquisition78
 
 62,585
 21,394
 83,979
 28
 74
 113,726
 10,175
 123,975
 
Total commercial real estate282
 481
 217,052
 83,639
 301,172
 206
 20,491
 272,169
 24,130
 316,790
 
Commercial and industrial186
 35,058
 83,997
 36,465
 155,520
 
Commercial, financial and agricultural78
 2,283
 22,399
 19,529
 44,211
 
Owner-occupied40
 
 28,988
 22,801
 51,789
 
Small business52
 
 1,553
 3,497
 5,050
 
Total commercial and industrial170
 2,283
 52,940
 45,827
 101,050
 
Home equity lines22
 
 985
 2,330
 3,315
 1
 
 
 80
 80
 
Consumer mortgages326
 
 10,202
 21,794
 31,996
 141
 
 11,513
 4,196
 15,709
 
Credit cards
 
 
 
 
 
 
 
 
 
 
Small business40
 
 1,055
 3,470
 4,525
 
Other retail loans87
 
 1,359
 3,957
 5,316
 65
 
 1,118
 1,598
 2,716
 
Total retail475
 
 13,601
 31,551
 45,152
 207
 
 12,631
 5,874
 18,505
 
Total loans943
 $35,539
 314,650
 151,655
 501,844
(1) 
583
 $22,774
 337,740
 75,831
 436,345
(1) 
                    
(1) As a result of these loans being reported as TDRs, there were net charge-offs of approximately $16$4 million recorded during 20122013.

TDRs by Concession TypeTDRs by Concession Type TDRs by Concession Type 
Year Ended December 31, 2011 Year Ended December 31, 2012 
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties83
 $18,575
 127,578
 45,774
 191,927
 74
 $77
 93,732
 47,184
 140,993
 
1-4 family properties88
 
 92,942
 62,312
 155,254
 130
 404
 60,735
 15,061
 76,200
 
Land acquisition48
 
 44,044
 16,932
 60,976
 78
 
 62,585
 21,394
 83,979
 
Total commercial real estate219
 18,575
 264,564
 125,018
 408,157
 282
 481
 217,052
 83,639
 301,172
 
Commercial and industrial156
 2,812
 93,482
 120,188
 216,482
 
Commercial, financial and agricultural116
 35,058
 45,712
 26,810
 107,580
 
Owner-occupied70
 
 38,285
 9,655
 47,940
 
Small business40
 
 1,055
 3,470
 4,525
 
Total commercial and industrial226
 35,058
 85,052
 39,935
 160,045
 
Home equity lines9
 
 75
 352
 427
 22
 
 985
 2,330
 3,315
 
Consumer mortgages203
 
 10,371
 19,932
 30,303
 326
 
 10,202
 21,794
 31,996
 
Credit cards
 
 
 
 
 
 
 
 
 
 
Small business3
 
 127
 198
 325
 
Other retail loans15
 
 3
 744
 747
 87
 
 1,359
 3,957
 5,316
 
Total retail230
 
 10,576
 21,226
 31.802
 435
 
 12,546
 28,081
 40,627
 
Total loans605
 $21,387
 368,622
 266,432
 656,441
(1) 
943
 $35,539
 314,650
 151,655
 501,844
(1) 
                    
(1) As a result of these loans being reported as TDRs, there were net charge-offs of approximately $21$16 million recorded during 20112012.

123113



The following table presents TDRs that defaulted in the years indicated and which were modified or renewed in a TDR within 12 months of the default date:
Troubled Debt Restructurings Entered Into That Subsequently Defaulted(1) During
Troubled Debt Restructurings Entered Into That Subsequently Defaulted(1) During
Troubled Debt Restructurings Entered Into That Subsequently Defaulted(1) During
Year Ended December 31, 2012 Year Ended December 31, 2011Year Ended December 31, 2013 
Year Ended December 31, 2012(2)
(in thousands, except contract data)
Number of
Contracts
 
Recorded
Investment
 
Number of
Contracts
 
Recorded
Investment
Number of
Contracts
 
Recorded
Investment
 
Number of
Contracts
 
Recorded
Investment
Investment properties9
 $8,033
 11
 $16,712
3
 $4,722
 8
 $7,418
1-4 family properties18
 11,062
 19
 20,667
10
 12,576
 12
 8,098
Land acquisition17
 31,782
 31
 37,070
1
 125
 10
 9,925
Total commercial real estate44
 50,877
 61
 74,449
14
 17,423
 30
 25,441
Commercial and industrial19
 14,314
 30
 38,750
Commercial, financial and agricultural4
 776
 6
 2,973
Owner-occupied2
 924
 7
 4,968
Small business2
 24
 3
 322
Total commercial and industrial8
 1,724
 16
 8,263
Home equity lines
 
 3
 1,742
1
 98
 
 
Consumer mortgages11
 3,224
 12
 2,492
18
 1,496
 9
 2,788
Credit cards
 
 
 

 
 
 
Small business4
 444
 
 
Other retail loans2
 53
 5
 258
1
 195
 2
 53
Total retail17
 3,721
 20
 4,492
20
 1,789
 11
 2,841
Total loans80
 $68,912
 111
 $117,691
42
 $20,936
 57
 $36,545
              
(1)
(1) Defaulted is defined as the earlier of the troubled debt restructuring being placed on non-accrual status or reaching 90 days past due with respect to principal and/or interest payments.
(2) Amounts related to loans modified or renewed into TDRs within 12 months of the default date that subsequently defaulted during the year ended December 31, 2012 were previously disclosed as 80 contracts with recorded investment totaling $68.9 million. These amounts were revised in the table above due to a re-evaluation of the defaulted status of certain loans during this period.
Defaulted is defined as the earlier of the troubled debt restructuring being placed on non-accrual status or obtaining 90 days past due with respect to principal and/or interest payments.
If at the time that a loan was designated as a TDR the loan was not already impaired, the measurement of impairment resulting from the TDR designation changes from a general pool-level reserve to a specific loan measurement of impairment in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan—an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40. Generally, the change in the allowance for loan losses resulting from such a TDR is not significant. At December 31, 20122013, the allowance for loan losses allocated to accruing TDRs totaling $673.4556.4 million was $41.4$27.7 million compared to accruing TDR's of $668.5673.4 million with a related allowance for loan losses $60.741.4 million at December 31, 20112012. Nonaccrual non-homogeneous loans (commercial-type impaired loansloan relationships greater than $1 million) that are designated as TDRs are individually measured for the amount of impairment, if any, both before and after the TDR designation.
In the ordinary course of business, Synovus Bank has made loans to certain Synovus and Synovus Bank executive officers and directors including the affiliates, of Synovus(including their associates and Synovus Bank.affiliates). Management believes that such loans are made substantially on the same terms, including interest rate and collateral, as those prevailing at the time for comparable transactions with unaffiliated customers.
The following is a summary of such loans to executive officers and directors, including their associates, of Synovus and Synovus Bank, and the activity in these loans for the year ended December 31, 20122013.
(in thousands)    
Balance at December 31, 2011 $55,003
Balance at December 31, 2012 $80,518
New loans 90,532
 361,179
Repayments (71,400) (330,409)
Loans charged-off 
 
Balance at December 31, 2012 $74,135
Balance at December 31, 2013 $111,288
    
At December 31, 20122013, there were no loans to executive officers and directors that were classified as nonaccrual, greater than 90 days past due and still accruing, or potential problem loans.


124114


Note 7 - Other Comprehensive Income (Loss)
The following table illustrates activity within the balances in accumulated other comprehensive income (loss) by component, and is shown for the years ended December 31, 2013, 2012, and 2011.
Changes in Accumulated Other Comprehensive Income (Loss) by Component (Net of Income Taxes)
(in thousands)Net unrealized gains (losses) on cash flow hedges Net unrealized gains (losses) on investment securities available for sale  Post-retirement unfunded health benefit Total
Balance at December 31, 2010$(1,208) 58,366
 
 57,158
Other comprehensive income (loss) before reclassifications(4,279) 20,987
 
 16,708
Amounts reclassified from accumulated other comprehensive income (loss)(7,037) (45,736) 
 (52,773)
Net current period other comprehensive income (loss)(11,316) (24,749) 
 (36,065)
Balance at December 31, 2011$(12,524) 33,617
 
 21,093
Other comprehensive income (loss) before reclassifications
 7,566
 395
 7,961
Amounts reclassified from accumulated other comprehensive income (loss)(849) (24,072) (32) (24,953)
Net current period other comprehensive income (loss)(849) (16,506) 363
 (16,992)
Balance at December 31, 2012$(13,373) 17,111
 363
 4,101
Other comprehensive income (loss) before reclassifications
 (44,236) 519
 (43,717)
Amounts reclassified from accumulated other comprehensive income (loss)274
 (1,811) (105) (1,642)
Net current period other comprehensive income (loss)274
 (46,047) 414
 (45,359)
Balance at December 31, 2013$(13,099) (28,936) 777
 (41,258)
        
In accordance with ASC 740-20-45-11(b), a deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is charged directly to other comprehensive income (loss). Thus, during the years 2010 and 2011, Synovus recorded a deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income directly to other comprehensive income (loss) by applying the portfolio approach for allocation of the valuation allowance. Synovus has consistently applied the portfolio approach which treats derivative instruments, equity securities, and debt securities as a single portfolio. As of December 31, 2013, the ending balance in net unrealized gains (losses) on cash flow hedges and net unrealized gains (losses) on investment securities available for sale includes unrealized losses of $12.1 million and $13.3 million, respectively, related to the residual tax effects remaining in OCI due to the previously established deferred tax asset valuation allowance. Under the portfolio approach, these unrealized losses are realized at the time the entire portfolio is sold or disposed.

115


The following table illustrates activity within the reclassifications out of accumulated other comprehensive income (loss), for the year ended December 31, 2013.
Reclassifications out of Accumulated Other Comprehensive Income (Loss)
For the Year Ended December 31, 2013
Details about accumulated other comprehensive income (loss) components Amount reclassified from accumulated other comprehensive income (loss) Affected line item in the statement where net income is presented
Net unrealized gains (losses) on cash flow hedges:    
  Amortization of deferred losses $(447) Interest expense
  173
 Income tax (expense) benefit
  $(274) Reclassifications, net of income taxes
Net unrealized gains (losses) on investment securities available for sale:    
  Realized gain on sale of securities $2,945
 Investment securities gains, net
  (1,134) Income tax (expense) benefit
  $1,811
 Reclassifications, net of income taxes
Post-retirement unfunded health benefit:    
  Amortization of actuarial gains $170
 Salaries and other personnel expense
  (65) Income tax (expense) benefit
  $105
 Reclassifications, net of income taxes
     

116


Note 8 - Goodwill and Other Intangible Assets
Synovus assesses goodwill for impairment at the reporting unit level on an annual basis and between annual assessments if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Synovus performs its annual goodwill impairment testing as of June 30th of each year. At June 30, 2012 and 2011,2013, Synovus completed its annual goodwill impairment evaluations,evaluation, and as a result of these evaluations,this evaluation, concluded that goodwill was not impaired. At December 31, 2012 and December 31, 2011,June 30, 2013, the carrying value of goodwill iswas $24.4 million, consisting of goodwill associated with two financial management services reporting units.units; $19.9 million of the goodwill was attributable to the investment advisory services reporting unit. The remaining goodwill of $4.5 million was attributable to the trust services reporting unit.
Synovus also completed an interimFor the annual goodwill impairment test, ofa third- party valuation was obtained on the investment advisory services reporting unit, aswhich accounts for approximately 82% of December 31, 2012.the recorded goodwill. The interim testfair value of this reporting unit was performed duedetermined by equally weighting the income approach (50%) and market approach (50%), plus a tax amortization benefit component, to assess goodwill for potential impairment at June 30, 2013. The income approach utilized a discounted cash flow method, which is based on the expected future cash flows of the reporting unit. The market approach measures values based on what other market participants have paid for assets that can be considered reasonably similar to those being valued. The first step (Step 1) of impairment testing requires a comparison of each reporting unit's fair value to the loss of certain assets under management, which resulted in lower than forecasted revenues.carrying amount to identify potential impairment. The resultsresult of the interim impairment test of the investment advisory services reporting unitStep 1 process indicated that goodwill at the investment advisory services reporting unit was not impaired, as the fair value of December 31, 2012the reporting unit exceeded the respective estimated carrying value; therefore, no further testing was required. The estimated fair value of this reporting unit using a weighted approach (income and market approach evenly weighted), plus a tax amortization component, was $28.7 million, which exceeded the carrying value of $22.9 million by $5.8 million, or 25%. The key assumptions that drove the fair value of this reporting unit under the income approach included projected revenue growth, projected EBITDA margin, projected growth in assets under management and assets under supervision, and the discount rate. The market approach determined the fair value of this reporting unit using comparisons of the reporting unit to publicly-traded companies with similar operations. Under this method, valuation multiples were: (1) derived from operating data of the selected guideline companies; (2) evaluated and adjusted based on the strengths and weaknesses of the reporting unit relative to the selected guideline companies; and (3) applied to the operating data of the reporting unit to arrive at an indication of value.
Effective July 10, 2013, the investment advisory services reporting unit was consolidated into the trust services reporting unit as part of Synovus’ efforts to continue to improve operating efficiency. The consolidation was based on results from a comprehensive business review, which identified significant benefits from consolidating the two reporting units. This review identified opportunities to maximize revenue growth and earnings potential, reduce expenses, and create operational synergies between the two business units. As a result of this consolidation, goodwill of $19.9 million was transferred from the investment advisory services reporting unit to the trust services reporting unit. The consolidation was not considered a triggering event as defined by ASC 350; therefore, management was not required to complete an interim goodwill impairment test at the new consolidated reporting unit level.
The following table shows the changes in the carrying amount of goodwill for the years ended December 31, 20122013 and 20112012:
(in thousands) 2012 2011   
Balance as of January 1,:    
Balance as of January 1, 2012   
Goodwill $519,138
 519,138
 $519,138
 
Accumulated impairment losses 494,707
 494,707
 494,707
 
Goodwill, net at January 1, 24,431
 24,431
Impairment losses 
 
Balance as of December 31,:    
Additional impairment losses during the year 
 
Ending Balance December 31, 2012 24,431
 
   
Balance as of January 1, 2013   
Goodwill 519,138
 519,138
 519,138
 
Accumulated impairment losses 494,707
 494,707
 494,707
 
Goodwill, net at December 31, $24,431
 24,431
Additional impairment losses during the year 
 
Ending Balance December 31, 2013 $24,431
 

117


Other intangible assets as of December 31, 20122013 and 20112012 are presented in the following table:
20122013
(in thousands)Gross Carrying Amount 
Accumulated
Amortization
 Impairment NetGross Carrying Amount 
Accumulated
Amortization
 Impairment Net
Other intangible assets:              
Purchased trust revenues$4,210
 (3,251) 
 959
$4,210
 (3,532) 
 678
Acquired customer contracts5,270
 (5,262) 
 8
5,270
 (5,267) 
 3
Core deposit premiums46,331
 (42,457) 
 3,874
46,331
 (43,856) 
 2,475
Other640
 (332) 
 308
640
 (381) 
 259
Total carrying value$56,451
 (51,302) 
 5,149
$56,451
 (53,036) 
 3,415
              
20112012
(in thousands)Gross Carrying Amount 
Accumulated
Amortization
 Impairment NetGross Carrying Amount 
Accumulated
Amortization
 Impairment Net
Other intangible assets:              
Purchased trust revenues$4,210
 (2,970)
 
 1,240
$4,210
 (3,251)
 
 959
Acquired customer contracts5,270
 (5,241) 
 29
5,270
 (5,262) 
 8
Core deposit premiums46,331
 (39,433) 
 6,898
46,331
 (42,457) 
 3,874
Other640
 (282) 
 358
640
 (332) 
 308
Total carrying value$56,451
 (47,926) 
 8,525
$56,451
 (51,302) 
 5,149
              
Aggregate other intangible assets amortization expense for the years ended December 31, 20122013, 20112012, and 20102011 was $1.7 million, $3.4 million, $3.9 million, and $4.23.9 million, respectively. Aggregate estimated amortization expense over the next five years is:$1.7

125


million in 2013, $1.2 million in 2014, $1.0 million in 2015, $$466 thousand in 2016, and $$212 thousand in 2017, and $186 thousand in 2018.

Note 9 - Other Real Estate
ORE consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. In accordance with provisions of ASC 310-10-35 regarding subsequent measurement of loans for impairment and ASC 310-40-15 regarding accounting for troubled debt restructurings by a creditor, a loan is classified as an in-substance foreclosure when Synovus has taken possession of the collateral regardless of whether formal foreclosure proceedings have taken place.
At foreclosure, ORE is recorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. Management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuation and anticipated sales values considering management’s plans for disposition, which could result in adjustment to lower the collateral value estimates indicated in the appraisals. At the time of foreclosure or initial possession of collateral, any excess of the loan balance over the fair value of the real estate held as collateral, less costs to sell, is recorded as a charge against the allowance for loan losses. Revenue and expenses from ORE operations as well as gains or losses on sales are recorded as foreclosed real estate expense, net, a component of non-interest expense on the consolidated statements of operations.income. Subsequent declines in fair value are recorded on a property-by-property basis through use of a valuation allowance within other real estate on the consolidated balances sheets and valuation adjustment account in foreclosed real estate expense, net, a component of non-interest expense on the consolidated statements of operations.income.
The carrying value of ORE was $150.3112.6 million and $204.2150.3 million at December 31, 20122013 and 20112012, respectively. During the years ended December 31, 2013, 2012 and 2011, $88.7 million, $155.8 million, and $226.9$226.9 million,, respectively, of loans and other loans held for sale were foreclosed and transferred to other real estate at fair value. During the years ended December 31, 20122013, 20112012, and 20102011, Synovus recognized foreclosed real estate expense, net, of $90.733.9 million, $133.690.7 million, and $163.6133.6 million, respectively. These expenses included write-downs for declines in fair value of ORE subsequent to the date of foreclosure and net realized losses resulting from sales transactions totaling $73.925.5 million, $113.473.9 million, and $137.2113.4 million for the yearyears ended December 31, 2013, 2012, and 2011, and 2010, respectively.


118


Note 10 - Other Assets
Significant balances included in other assets at December 31, 20122013 and 20112012 are presented below.
(in thousands) 2012 2011 2013 2012
Cash surrender value of bank owned life insurance $271,036
 262,587
Cash surrender value of bank-owned life insurance $278,863
 271,036
Accrued interest receivable 70,138
 81,992
 63,959
 70,138
Accounts receivable 21,371
 24,130
 34,347
 21,371
FHLB and FRB Stock 66,168
 78,100
 77,487
 66,168
Private equity investments 31,876
 22,015
 29,361
 31,876
Prepaid FDIC deposit insurance assessments 34,401
 76,574
 
 34,401
Other prepaid expenses 28,576
 22,454
 28,990
 28,576
Income tax receivables, net 813
 3,704
Derivative asset positions 64,662
 84,923
 40,004
 64,662
Other properties held for sale 9,871
 17,246
 9,451
 9,871
Miscellaneous other assets 61,466
 70,961
 53,914
 62,279
Total other assets $660,378
 744,686
 $616,376
 660,378
        
Synovus’ investment in company-owned life insurance programs was approximately $271.0278.9 million and $262.6271.0 million at December 31, 20122013 and December 31, 20112012, respectively, which included approximately $30.931.2 million and $30.730.9 million of separate account life insurance policies covered by stable value agreements. At December 31, 20122013, the fair value of the investments underlying the separate account policies was within the coverage provided by the stable value agreements.

126Synovus held stock in the FHLB of Atlanta totaling $76.9 million and $65.6 million at December 31, 2013 and December 31, 2012, respectively. Synovus also held stock in the Federal Reserve Bank totaling $546 thousand and $535 thousand at December 31, 2013 and December 31, 2012, respectively. Shares in the FHLB and Federal Reserve Bank are accounted for at amortized cost, which approximates fair value. In order to become a member of the Federal Reserve System, regulations require that Synovus hold a certain amount of Federal Reserve Bank capital stock. Additionally, investment in FHLB stock is required for membership in the FHLB system and in relation to the level of FHLB outstanding borrowings.


Note 11 - Interest Bearing Deposits
A summary of interest bearing deposits at December 31, 20122013 and 20112012 is presented below.
(in thousands)
 2012 2011 2013 2012
Interest bearing demand deposits $4,016,209
 3,613,060
 $3,969,634
 4,016,209
Money market accounts, excluding brokered deposits 6,136,538
 6,542,448
 6,069,548
 6,136,538
Savings accounts 562,717
 515,038
 602,655
 562,717
Time deposits, excluding brokered deposits 3,583,304
 4,591,164
 3,498,200
 3,583,304
Brokered deposits 1,092,749
 1,783,174
 1,094,002
 1,092,749
Total interest bearing deposits $15,391,517
 17,044,884
 $15,234,039
 15,391,517
        
The aggregate amount of time deposits of $100,000 or more was $2.91 billion at December 31, 2013 and $2.86 billion at December 31, 2012 and $4.14 billion at December 31, 2011.
The following table presents contractual maturities of all time deposits at December 31, 20122013.
(in thousands)  
Maturing within one year$3,327,915
$3,234,724
Between 1 — 2 years643,543
625,630
2 — 3 years216,616
254,344
3 — 4 years145,857
155,221
4 — 5 years121,215
89,319
Thereafter20,444
19,807
$4,475,590
$4,379,045
  

127119


On January 17, 2014, Synovus Bank completed a transaction in which substantially all of the deposits associated with the Memphis, Tennessee operations of Trust One Bank, a division of Synovus Bank, were sold to IBERIABANK. Synovus sold $191.4 million in deposits. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 26 - Subsequent Events" of this Report for further information.
Note 12 - Long-term Debt and Short-term Borrowings
Long-term debt at December 31, 20122013 and 20112012 is presented in the following table.
(in thousands) 2012 20112013 2012
Parent Company:       
5.125% subordinated notes, due June 15, 2017, with semi-annual interest payments and principal to be paid at maturity$450,000
 450,000
7.875% senior notes, due February 15, 2019, $300 million par value with semi-annual interest payments and principal to be paid at maturity (1)
294,606
 293,554
4.875% subordinated notes, due February 15, 2013, with semi-annual interest payments and principal to be paid at maturity $60,612
 206,750

 60,612
13.00% junior subordinated amortizing notes with quarterly interest and principal payments through May 15, 2013 13,566
 38,229

 13,566
5.125% subordinated notes, due June 15, 2017, with semi-annual interest payments and principal to be paid at maturity 450,000
 450,000
7.875% senior notes, due February 15, 2019, $300 million par value with semi-annual interest payments and principal to be paid at maturity (2)
 293,554
 
LIBOR + 1.80% debentures, due April 19, 2035 with quarterly interest payments and principal to be paid at maturity (rate of 2.11% at December 31, 2012) 10,000
 10,000
LIBOR + 1.80% debentures, due April 19, 2035 with quarterly interest payments and principal to be paid at maturity (rate of 2.04% and 2.11% at December 31, 2013 and 2012, respectively)10,000
 10,000
Hedge-related basis adjustment(1)(2)
 13,935
 21,188
10,701
 13,935
Total long-term debt — Parent Company 841,667
 726,167
765,307
 841,667
Synovus Bank:       
FHLB advances with interest and principal payments due at various maturity dates through 2018 and interest rates ranging from 0.32% to 4.66% at December 31, 2012 (weighted average interest rate of 0.71% at December 31, 2012) 880,701
 633,839
Other notes payable and capital leases with interest and principal payments due at various maturity dates through 2031 (weighted average interest rate of 3.89% at December 31, 2012) 4,087
 4,721
FHLB advances with interest and principal payments due at various maturity dates through 2018 and interest rates ranging from 0.28% to 4.66% at December 31, 2013 (weighted average interest rate of 0.64% and 0.71% at December 31, 2013 and 2012, respectively)1,265,354
 880,701
Other notes payable and capital leases with interest and principal payments due at various maturity dates through 2031 (weighted average interest rate of 2.49% and 3.89% at December 31, 2013 and 2012, respectively)2,480
 4,087
Total long-term debt — Synovus Bank 884,788
 638,560
1,267,834
 884,788
Total long-term debt $1,726,455
 1,364,727
$2,033,141
 1,726,455
       
(1) 
Balance is net of capitalized debt issuance costs and discount
(2) Unamortized balance of terminated interest rate swaps reflected in debt for financial reporting purposes.
(2) Balance is net of capitalized debt issuance costs and discount
The provisions of the indentures governing Synovus’ long-term debt contain certain restrictions within specified limits on mergers, sales of all or substantially all of Synovus' assets and limitations on sales and issuances of voting stock of subsidiaries and limit Synovus’ ability to pay dividends on its capital stock if there is an event of default under the applicable indenture. As of December 31, 20122013, and 2012, Synovus and its subsidiaries were in compliance with the covenants in these agreements.
On February 13, 2012, Synovus issued $300 million aggregate principal amount of the 2019 Senior Notes in a public offering for aggregate proceeds of $292.6 million, net of discount and debt issuance costs. Concurrent with this offering, Synovus announced a Tender Offer for any and all of its 2013 Notes, with a then total principal amount outstanding of approximately $206.8 million. An aggregate principal amount of $146.1 million of the 2013 notes, representing approximately 71% of the outstanding principal amount, were tendered in the Tender Offer. Synovus paid total consideration of approximately$146.1 million for these notes, which was funded from a portion of the net proceeds of the 2019 Senior Notes. On February 15, 2013, Synovus paid the remaining balance on its 2013 Notes of $60.6 million.
The FHLB advances are secured by certain loans receivable with a recorded balance of approximately $3.83.4 billion at both December 31, 20122013 and $3.8 billion at December 31, 20112012.

120


Contractual annual principal payments on long-term debt for the next five years and thereafter are shown on the following table.

128


(in thousands)
Parent
Company
 Subsidiary Total
Parent
Company
 Synovus Bank Total
2013$74,178
 5,638
 79,816
2014
 260,394
 260,394
$
 50,156
 50,156
2015
 390,409
 390,409

 640,157
 640,157
2016
 225,368
 225,368

 425,161
 425,161
2017450,000
 272
 450,272
450,000
 150,171
 600,171
2018
 110
 110
Thereafter310,000
 2,707
 312,707
310,000
 1,460
 311,460
Total$834,178
 884,788
 1,718,966
$760,000
 $1,267,215
 2,027,215
          
The following table sets forth certain information regarding federal funds purchased and other securities sold under repurchase agreements:agreements.
(dollars in thousands) 2012 2011 2010 2013 2012 2011
Total balance at December 31, $201,243
 313,757
 499,226
 $148,132
 201,243
 313,757
Weighted average interest rate at December 31, 0.16% 0.24
 0.30
 0.13% 0.16
 0.24
Maximum month end balance during the year $398,853
 452,903
 543,690
 $244,048
 398,853
 452,903
Average amount outstanding during the year 320,338
 389,583
 480,700
 208,267
 320,338
 389,582
Weighted average interest rate during the year 0.19% 0.27
 0.40
 0.16% 0.19
 0.27
            
Note 13 - Shareholders' Equity and Accumulated Other Comprehensive Income (Loss)
The following table shows the change in Preferred and Common Stock issued and common sharesCommon Stock held as treasury shares for the three years ended December 31, 20122013.
(shares in thousands)
Preferred
Stock
Issued
 
Common
Stock
Issued
 
Treasury
Stock
Held
Series A Preferred Stock Issued Series C Preferred Stock Issued 
Common
Stock
Issued
 
Treasury
Stock
Held
Balance at December 31, 2009968
 495,514
 5,686
Issuance (forfeitures) of non-vested stock, net
 (9) 
Restricted share unit activity
 44
 
Stock options exercised
 1
 
Treasury shares purchased
 
 7
Issuance of common stock
 293,250
 
Settlement of prepaid common stock purchase
contracts

 2,156
 
Balance at December 31, 2010968
 790,956
 5,693
968
 
 790,956
 5,693
Issuance (forfeitures) of non-vested stock, net
 (1) 

 
 (1) 
Restricted share unit activity
 19
 

 
 19
 
Settlement of prepaid common stock purchase contracts
 15
 

 
 15
 
Balance at December 31, 2011968
 790,989
 5,693
968
 
 790,989
 5,693
Restricted share unit activity
 1,284
 

 
 1,284
 
Balance at December 31, 2012968
 792,273
 5,693
968
 
 792,273
 5,693
Settlement of prepaid Common Stock purchase contracts
 
 122,848
 
Issuance of Common Stock
 
 59,871
 
Restricted share unit activity
 
 2,616
 
Stock options exercised
 
 437
 
Issuance of Series C Preferred Stock
 5,200
 
 
Redemption of Series A Preferred Stock(968) 
 
 
Balance at December 31, 2013
 5,200
 978,045
 5,693
            
Series A Preferred Stock
On December 19, 2008,July 26, 2013, Synovus issued to the Treasury redeemed all 967,870 shares of Synovus’its Series A Preferred Stock having a liquidation amount per share equalissued to $1,000, for a total price of $967,870,000. The Series A Preferred Stock pays cumulative dividends at a rate of 5% per year for the first five years and thereafter at a rate of 9% per year. Synovus may, at its option, withU.S. Treasury under the consentCPP established under TARP. Over two-thirds of the Federal Reserve Board, redeem,$967.9 million TARP redemption was funded by internally available funds. The balance of the redemption was funded by net proceeds from the equity offerings completed in whole or in part, the Series A Preferred Stock at the liquidation amount per share plus accrued and unpaid dividends. The Series A Preferred Stock is generally non-voting. However, if Synovus fails to pay dividends on the Series A Preferred Stock for an aggregate of six quarterly periods, whether or not consecutive, the number ofJuly 2013, as described below.

129121


authorized directors will be increased by two and the holders of the Series AC Preferred Stock shall have the right to elect two directors. A consequence of the Series A Preferred Stock purchase includes certain restrictions on executive compensation that could limit the tax deductibility of compensation that Synovus pays to executive management.
As part of its purchase of the Series A Preferred Stock, Synovus issued the Treasury a Warrant. The Warrant provides for the adjustment of the exercise price and the number of shares of Synovus Common Stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of Synovus Common Stock, and upon certain issuances of Synovus Common Stock at or below a specified price relative to the initial exercise price. The Warrant expires on December 19, 2018. Pursuant to the Securities Purchase Agreement, the Treasury has agreed not to exercise voting power with respect to any shares of Common Stock issued upon exercise of the Warrant.
The offer and sale of the Series A Preferred Stock and the Warrant were effected without registration under the Securities Act in reliance on the exemption from registration under Section 4(2) of the Securities Act. Synovus has allocated the total proceeds received from the United States Department of the Treasury based on the relative fair values of the Series A Preferred Stock and the Warrants. This allocation resulted in the Series A Preferred Stock and the Warrant being initially recorded at amounts that are less than their respective fair values at the issuance date.
The $48.5 million discount on the Series A Preferred Stock is being accreted using a constant effective yield over the five-year period preceding the 9% perpetual dividend. Synovus records increases in the carrying amount of the preferred shares resulting from accretion of the discount by charges against additional paid-in capital.
Common Stock
On September 22, 2009,July 25, 2013, Synovus completed a public offering of 150,000,000 shares$130 million of Synovus’ $1.00 par value Common Stock at a price of $4.00 per share, generatingSeries C Preferred Stock.  The offering generated net proceeds of $570.9 million, net$125.9 million. From the date of issuance costs.to, but excluding, August 1, 2018, the rate for declared dividends is 7.875% per annum.  From and including August 1, 2018, the dividend rate will change to a floating rate equal to the three-month LIBOR plus a spread of 6.39% per annum.
Common Stock
On May 4, 2010,July 24, 2013, Synovus completed a public offering of 293,250,00059,870,550 shares of Synovusits Common Stock at a price of $2.75$3.09 per share, generatingshare. The offering generated net proceeds of $769.1 million, net of issuance costs.
tMEDS$175.2 million.
On May 4, 2010, Synovus completed a public offering of 13,800,000 tMEDS with a stated value of $25.00 per unit. Each tMEDS unit consists of a prepaid common stock purchase contract and a junior subordinated amortizing note due May 15, 2013. The2013, all outstanding prepaid common stock purchase contracts have been recorded as additional paid-in capital (a componentfrom Synovus' May 4, 2010 public offering of shareholders’ equity), net of issuance costs, and the junior subordinated amortizing notes have been recorded as long-term debt. Issuance costs associated with the debt component were recorded as a prepaid expense13,800,000 tMEDS automatically settled which is being amortized on a straight-line basis over the term of the instrument to May 15, 2013. Synovus allocated the proceeds fromresulted in the issuance of the tMEDS to equity and debt based on the relative fair values of the respective components of each tMEDS unit. The aggregate values assigned to each component of the tMEDS offering are as follows:
(in thousands, except per unit amounts) Equity Component Debt Component 
tMEDS
Total
Units issued (1)    
 13,800
 13,800
 13,800
Unit price $19.901803
 5.098197
 25.00
Gross proceeds 274,645
 70,355
 345,000
Issuance costs 9,081
 2,342
 11,423
Net proceeds $265,564
 68,013
 333,577
       
Impact on Consolidated Balance Sheet:      
Other assets (prepaid issuance costs) $
 2,342
 2,342
Long-term debt 
 70,355
 70,355
Additional paid-in capital 265,564
 
 265,564
       
(1)
There are two components of each tMEDS unit; therefore, there are 13.8 million units of the equity component, 13.8 million units of the debt component, and 13.8 million units of tMEDS, which includes both the debt and equity components.
The fair value of the debt component was determined using a discounted cash flow model using the following assumptions: (1) quarterly cash payments of 2.0625%; (2) a maturity date of May 15, 2013; and (3) an assumed discount rate of 10%. The discount rate used for estimating the fair value was determined by obtaining yields for comparably-rated issuers trading in the market, considering the market yield of existing Synovus subordinated debt, the credit rating of Synovus, as well as the junior nature of the new debt. The debt component was recorded at fair value, and the discount is being amortized using the level yield

130


method over the term of the instrument to the settlement date of May 15, 2013.
The fair value of the equity component was determined using a Black-Scholes valuation model using the following weighted-average assumptions: (1) risk-free interest rate of 1.77%; (2) expected stock price volatility of 60%; (c) dividend yield of 1.45%; and (4) term of 3.03 years.
Each junior subordinated amortizing note, which had an initial principal amount of $5.098197, is bearing interest at 13.00% per annum, and has a scheduled final installment payment date of May 15, 2013. On each February 15, May 15, August 15, and November 15, which began on August 15, 2010, Synovus pays equal quarterly installments of $0.515625 on each amortizing note. Each payment constitutes a payment of interest and a partial repayment of principal.
Each prepaid common stock purchase contract will automatically settle on May 15, 2013 and Synovus will deliver not more than 9.0909 shares and not less than 7.5758122,848,209 shares of its Common Stock based on the applicable market value (the average of the volume weighted average price of Synovus Common Stock for the twenty (20) consecutive trading days immediately preceding May 15, 2013) as follows:

Applicable Market Value of Synovus Common StockSettlement Rate
Less than or equal to $2.759.0909
Between $2.75 and $3.30
Number of shares equal to $25, divided by the applicable market price
Greater than or equal to $3.307.5758
At any time prior to the third business day immediately preceding May 15, 2013, the holder may settle the purchase contract early and receive 7.5758 shares of Synovus Common Stock.common stock. Upon settlement, an amount equal to $1.00 per common share issued will bewas reclassified from additional paid-in capital to Common Stock. As of December 31, 2012, approximately 286,600 tMEDS units have been settled which resulted in the issuance of 2,171,222 shares of common stock.
Activity within the balances in accumulated other comprehensive income (loss) is shown in the following table for the three years ended December 31, 2012.
(in thousands)Unrealized gains (losses) on cash flow hedges Unrealized gains (losses) on investment securities available for sale Post-retirement unfunded health benefit Accumulated other comprehensive income (loss)
2010       
Beginning of year$19,242
 67,084
 (1,520) 84,806
Period change, net of tax*(20,450) (8,718) 1,520
 (27,648)
Balance at December 31, 2010(1,208) 58,366
 
 57,158
2011       
Beginning of year(1,208) 58,366
 
 57,158
Period change, net of tax*(11,316) (24,749) 
 (36,065)
Balance at December 31, 2011(12,524) 33,617
 
 21,093
2012       
Beginning of year(12,524) 33,617
 
 21,093
Period change, net of tax(849) (16,506) 363
 (16,992)
Balance at December 31, 2012$(13,373) 17,111
 363
 4,101

       
*In accordance with ASC 740-20-45-11(b), the deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is charged directly to other comprehensive income (loss).

Note 14 - Regulatory Capital
Synovus is subject to regulatory capital requirements administered by the federal and state banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the consolidated financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, Synovus must meet specific capital levels that involve quantitative measures

131


of both on- and off-balance sheet items as calculated under regulatory capital guidelines. Capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings, and other factors.
As a financial holding company, Synovus and its subsidiary bank, Synovus Bank, are required to maintain capital levels required for a well-capitalized institution as defined by federal banking regulations. The capital measures used by the federal banking regulators include the total risk-based capital ratio, Tier 1 risk-based capital ratio, and the leverage ratio. Synovus Bank is a state-chartered bank under the regulations of the GA DBF. Under applicable regulations, Synovus Bank is well-capitalized if it has a total risk-based capital ratio of 10% or greater, a Tier 1 capital ratio of 6% or greater, a leverage ratio of 5% or greater, and is not subject to any written agreement, order, capital directive, or prompt corrective action directive from a federal and/or state banking regulatory agency to meet and maintain a specific capital level for any capital measure. However, even if Synovus Bank satisfies all applicable quantitative criteria to be considered well-capitalized, the regulations also establish procedures for “downgrading” an institution to a lower capital category based on supervisory factors other than capital. In June 2010, Synovus Bank entered into a memorandum of understanding with the FDIC and the GA DBF agreeing to maintain a minimum leverage ratio of 8% and a minimum total risk-based capital to risk-weighted assets ratio of 10%. Management believes that, as of December 31, 20122013, Synovus and Synovus Bank meet all capital requirements to which they are subject.
During 2013, the Federal Reserve released final United States Basel III regulatory capital rules implementing the global regulatory capital reforms of Basel III and certain changes required by the Dodd-Frank Wall Street Reform and Consumer Protection Act. The FDIC and OCC also approved the final rule during 2013. The rule applies to all banking organizations that are currently subject to regulatory capital requirements as well as certain savings and loan holding companies.  The rule strengthens the definition of regulatory capital, increases risk-based capital requirements, and makes selected changes to the calculation of risk-weighted assets. The rule becomes effective January 1, 2015, for Synovus and most banking organizations, subject to a transition period for several aspects of the rule, including the new minimum capital ratio requirements, the capital conservation buffer, and the regulatory capital adjustments and deductions.
Management currently believes, based on current internal capital analyses and earnings projections, that Synovus' capital position is adequate to meet current regulatory minimum capital requirements. However, Synovus continues to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engages in regular discussions with its regulators regarding capital at both Synovus and Synovus Bank. As part of its ongoing management of capital, Synovus will continue to identify, consider, and pursue additional strategic initiatives to bolster its capital position as deemed necessary, including strategies in connection with the future repayment of Synovus' obligations under the CPP.
The following table summarizes regulatory capital information at December 31, 20122013 and 20112012 on a consolidated basis and for Synovus’ significant subsidiary, defined as any direct subsidiary with assets or net income levels exceeding 10% of the consolidated totals.

122


Actual For Capital Adequacy Purposes 
To Be Well Capitalized Under Prompt Corrective Action Provisions (1)
Actual For Capital Adequacy Purposes 
To Be Well Capitalized Under Prompt Corrective Action Provisions (1)
(dollars in thousands)2012 2011 2012 2011 2012 20112013 2012 2013 2012 2013 2012
Synovus Financial Corp.                      
Tier I capital$2,832,244
 2,780,774
 1,029,860
 1,103,113
 n/a
 n/a
Tier 1 capital$2,351,493
 2,832,244
 1,030,420
 1,029,860
 n/a
 n/a
Total risk-based capital3,460,998
 3,544,089
 1,711,035
 1,718,946
 n/a
 n/a
2,900,865
 3,460,998
 1,785,287
 1,711,035
 n/a
 n/a
Tier I risk-based capital ratio13.24% 12.94
 4.00
 4.00
 n/a
 n/a
Tier 1 risk-based capital ratio10.54% 13.24
 4.00
 4.00
 n/a
 n/a
Total risk-based capital ratio16.18
 16.49
 8.00
 8.00
 n/a
 n/a
13.00
 16.18
 8.00
 8.00
 n/a
 n/a
Leverage ratio11.00
 10.08
 4.00
 4.00
 n/a
 n/a
9.13
 11.00
 4.00
 4.00
 n/a
 n/a
Synovus Bank(2)
                      
Tier I capital$3,173,530
 2,950,329
 1,023,060
 1,090,674
 1,279,277
 1,363,343
Tier 1 capital$2,806,197
 3,173,530
 1,026,057
 1,023,060
 1,335,572
 1,279,277
Total risk-based capital3,441,364
 3,219,480
 1,705,703
 1,701,416
 2,132,129
 2,126,769
3,084,756
 3,441,364
 1,780,763
 1,705,703
 2,225,954
 2,132,129
Tier I risk-based capital ratio14.88% 13.87
 4.00
 4.00
 6.00
 6.00
Tier 1 risk-based capital ratio12.61% 14.88
 4.00
 4.00
 6.00
 6.00
Total risk-based capital ratio16.14
 15.14
 8.00
 8.00
 10.00
 10.00
13.86
 16.14
 8.00
 8.00
 10.00
 10.00
Leverage ratio12.41
 10.82
 4.00
 4.00
 5.00
 5.00
10.94
 12.41
 4.00
 4.00
 5.00
 5.00
                      
(1) The prompt corrective action provisions are applicable at the bank level only.
(2) Synovus Bank entered into a memorandum of understanding with the FDIC and the GA DBF in June of 2010 agreeing to maintain minimum capital ratios at specified levels higher than those otherwise required by applicable regulation as follows: Tier 1 capital to total average assets (leverage ratio) of 8% and total capital to risk-weighted assets (total risk-based capital ratio) of 10%.


132


Note 15 - Net Income (Loss) Per Common Share
The following table displays a reconciliation of the information used in calculating basic and diluted net income (loss) per common share for the years ended December 31, 20122013, 20112012, and 20102011.
Year Ended December 31,Year Ended December 31,
(in thousands, except per share data)2012 2011 20102013 2012 2011
Income (loss) from continuing operations$830,209
 (60,844) (834,019)
Income from discontinued operations, net of income taxes
 
 43,162
Net income (loss)830,209
 (60,844) (790,857)$159,383
 830,209
 (60,844)
Net loss attributable to non-controlling interest
 (220) (179)
 
 (220)
Net income (loss) available to controlling interest830,209
 (60,624) (790,678)159,383
 830,209
 (60,624)
Dividends and accretion of discount on Series A Preferred Stock58,703
 58,088
 57,510
Dividends and accretion of discount on preferred stock40,830
 58,703
 58,088
Net income (loss) available to common shareholders$771,506
 (118,712) (848,188)$118,553
 771,506
 (118,712)
Income (loss) from continuing operations830,209
 (60,844) (834,019)
Net loss attributable to non-controlling interest
 (220) (179)
Dividends and accretion of discount on Series A Preferred Stock58,703
 58,088
 57,510
Net income (loss) from continuing operations available to common shareholders $771,506
 (118,712) (891,350)
Weighted average common shares outstanding, basic786,466
 785,272
 685,186
$892,462
 786,466
 785,272
Potentially dilutive shares from assumed exercise of securities or other contracts to purchase common stock*123,636
 
 
47,118
 123,636
 
Weighted average common shares outstanding, diluted910,102
 785,272
 685,186
939,580
 910,102
 785,272
Net income (loss) per common share, basic:          
Net income (loss) from continuing operations available to common shareholders$0.98
 (0.15) (1.30)
Net income (loss) available to common shareholders$0.98
 (0.15) (1.24)$0.13
 0.98
 (0.15)
Net income (loss) per common share, diluted:          
Net income (loss) from continuing operations available to common shareholders$0.85
 (0.15) (1.30)
Net income (loss) available to common shareholders$0.85
 (0.15) (1.24)$0.13
 0.85
 (0.15)
          
* Due to the net loss attributable to common shareholders for the yearsyear ended December 31, 2011, and 2010, there were no potentially dilutive shares included in the diluted net loss per common share calculations;calculations, as such shares and adjustments would have been anti-dilutive.
Basic net income (loss) per common share is computed by dividing net income (loss) by the average common shares outstanding for the period. Diluted net income per common share reflects the dilution that could occur if securities or other contracts to issue common stock were exercised or converted. The dilutive effect of outstanding options and restricted shares is reflected in diluted net income per common share, unless the impact is anti-dilutive, by application of the treasury stock method.
For the yearyears ended December 31, 20122013, and 2012, there were 26.9 million and 33.3 million potentially dilutive shares, respectively, related to Common Stock options and Warrants to purchase shares of Common Stock that were outstanding during 2013 and 2012, respectively, but were not included in the computation of diluted net income per common share because the effect would have been anti-dilutive. Due to the net loss attributable to common shareholders for the yearsyear ended December 31, 2011, and 2010, there were 161.3 million and 102.7 million, respectively, of Common Stock equivalents not included in the computation of net loss per common share because the effect would have been anti-dilutive.


123


Note 16 - Fair Value Accounting
Synovus carries various assets and liabilities at fair value based on the fair value accounting guidance under ASC 820 and ASC 825. Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an “exit price”) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date.
Synovus has implemented controls and processes for the determination of the fair value of financial instruments. The ultimate responsibility for the determination of fair value rests with Synovus. Synovus has established a process that has been designed

133


to ensure there is an independent review and validation of fair values by a function independent of those entering into the transaction. This includes specific controls to ensure consistent pricing policies and procedures that incorporate verification for both market and derivative transactions. For all financial instruments where fair values are determined by reference to externally quoted prices or observable pricing inputs to models, independent price determination or validation is utilized. Where the market for a financial instrument is not active, fair value is determined using a valuation technique or pricing model. These valuation techniques and models involve a degree of estimation, the extent of which depends on each instrument's complexity and the availability of market-based data.
The most frequently applied pricing model and valuation technique utilized by Synovus is the discounted cash flow model. Discounted cash flows determine the value by estimating the expected future cash flows from assets or liabilities discounted to their present value. Synovus may also use a relative value model to determine the fair value of a financial instrument based on the market prices of similar assets or liabilities or an option pricing model such as binomial pricing that includes probability-based techniques. Assumptions and inputs used in valuation techniques and models include benchmark interest rates, credit spreads and other inputs used in estimating discount rates, bond and equity prices, price volatilities and correlations, prepayment rates, probability of default, and loss severity upon default.
Synovus refines and modifies its valuation techniques as markets develop and as pricing for individual financial instruments become more or less readily available. While Synovus believes its valuation techniques are appropriate and consistent with other market participants, the use of different methodologies or assumptions could result in different estimates of fair value at the balance sheet date. In order to determine the fair value, where appropriate, management applies valuation adjustments to the pricing information. These adjustments reflect management's assessment of factors that market participants would consider in setting a price, to the extent that these factors have not already been included in the pricing information. Furthermore, on an ongoing basis, management assesses the appropriateness of any model used. To the extent that the price provided by internal models does not represent the fair value of the financial instrument, management makes adjustments to the model valuation to calibrate it to other available pricing sources. Where unobservable inputs are used, management may determine a range of possible valuations based upon differing stress scenarios to determine the sensitivity associated with the valuation. As a final step, management considers the need for further adjustments to the modeled price to reflect how market participants would price the financial instrument.
Fair Value Hierarchy
Synovus determines the fair value of its financial instruments based on the fair value hierarchy established under ASC 820-10, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s categorization within the valuation hierarchy is based upon the lowest level of input that is significant to the financial instrument's fair value measurement in its entirety. There are three levels of inputs that may be used to measure fair value. The three levels of inputs of the valuation hierarchy are defined below:

124


Level 1Quoted prices (unadjusted) in active markets for identical assets and liabilities for the instrument or security to be valued. Level 1 assets include marketable equity securities as well as U.S. Treasury securities that are highly liquid and are actively traded in over-the-counter markets.
Level 2Observable inputs other than Level 1 quoted prices, such as quoted prices for similar assets and liabilities in active markets, quoted prices in markets that are not active or model-based valuation techniques for which all significant assumptions are derived principally from or corroborated by observable market data. Level 2 assets and liabilities include debt securities with quoted prices that are traded less frequently than exchange-traded instruments and derivative contracts whose value is determined by using a pricing model with inputs that are observable in the market or can be derived principally from or corroborated by observable market data. U.S. Government sponsored agency securities, mortgage-backed securities issued by U.S. Government sponsored enterprises and agencies, obligations of states and municipalities, collateralized mortgage obligations issued by U.S. Government sponsored enterprises, and mortgage loans held-for-sale are generally included in this category. Certain private equity investments that invest in publicly traded companies are also considered Level 2 assets.
Level 3Unobservable inputs that are supported by little, if any, market activity for the asset or liability. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow models and similar techniques, and may also include the use of market prices of assets or liabilities that are not directly comparable to the subject asset or liability. These methods of valuation may result in a significant portion of the fair value being derived from unobservable assumptions that reflect Synovus' own estimates for assumptions that market participants would use in pricing the asset or liability. This category primarily includes collateral-dependent impaired loans, other real estate, certain equity investments, and certain private equity investments.
Fair Value Option
Synovus has elected the fair value option for mortgage loans held for sale primarily to ease the operational burdens required to maintain hedge accounting for these loans. Synovus is still able to achieve effective economic hedges on mortgage loans held for sale without the operational time and expense needed to manage a hedge accounting program.

134


Valuation Methodology by Product
Following is a description of the valuation methodologies used for the major categories of financial assets and liabilities measured at fair value.
Trading Account Assets and Investment Securities Available-for-SaleAvailable for Sale
The fair values of trading securities and investment securities available for sale are primarily based on actively traded markets where prices are based on either quoted market prices or observed transactions. Management employs independent third-party pricing services to provide fair value estimates for Synovus' investment securities available for sale and trading securities. Fair values for fixed income investment securities are typically determined based upon quoted market prices, broker/dealer quotations for identical or similar securities, and/or inputs that are observable in the market, either directly or indirectly, for substantially similar securities. Level 1 securities are typically exchange quoted prices and include financial instruments such as U.S. Treasury securities, equity securities, and equity securities.mutual fund investments. Level 2 securities are typically matrix priced by the third-party pricing service to calculate the fair value. Such fair value measurements consider observable data such as relevant broker/dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and the respective terms and conditions for debt instruments. The types of securities classified as Level 2 within the valuation hierarchy primarily consist of collateralized mortgage obligations, mortgage-backed securities, debt securities of U.S. Government-sponsored enterprises and agencies, corporate debt, and state and municipal securities.
When there is limited activity or less transparency around inputs to valuation, Synovus develops valuations based on assumptions that are not readily observable in the marketplace; these securities are classified as Level 3 within the valuation hierarchy. The majority of the balance of Level 3 investment securities available for sale consists primarily of trust preferred securities issued by financial institutions. Synovus also carries non-marketable common equity securities within this category. Synovus accounts for the non-marketable common equity securities in accordance with ASC 325-20, which requires these investments to be carried at cost. To determine the fair value of the trust preferred securities, management uses a measurement technique to reflect one that utilizes credit spreads and/or credit indices available from a third-party pricing service.  In addition, for each trust preferred security, management projects non-credit adjusted cash flows, and discounts those cash flows to net present value incorporating a relevant credit spread in the discount rate.  Other inputs to calculating fair value include potential discounts for lack of marketability.
Management uses various validation procedures to confirm the prices received from pricing services and quotations received from dealers are reasonable. Such validation procedures include reference to relevant broker/dealer quotes or other market quotes and a review of valuations and trade activity of comparable securities. Consideration is given to the nature of the quotes (e.g., indicative or firm) and the relationship of recently evidenced market activity to the prices provided by the third-party pricing service. Further, management also employs the services of an additional independent pricing firm as a means to verify and confirm the fair values of the primary independent pricing firms.

125


Mortgage Loans Held for Sale
Synovus elected to apply the fair value option for mortgage loans originated with the intent to sell to investors. When quoted market prices are not available, fair value is derived from a hypothetical bulk sale model used to estimate the exit price of the loans in a loan sale. The bid pricing convention is used for loan pricing for similar assets. The valuation model is based upon forward settlements of a pool of loans of identical coupon, maturity, product, and credit attributes. The inputs to the model are continuously updated with available market and historical data. As the loans are sold in the secondary market and predominantly used as collateral for securitizations, the valuation model represents the highest and best use of the loans in Synovus’ principal market. Mortgage loans held for sale are classified within Level 2 of the valuation hierarchy.
Private Equity Investments
Private equity investments consist primarily of equity method investments in venture capital funds, which are primarily classified as Level 3 within the valuation hierarchy. The valuation of these investments requires significant management judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such assets. Based on these factors, the ultimate realizable value of these investments could differ significantly from the value reflected in the accompanying audited consolidated financial statements. For ownership in publicly traded companies held in the funds, valuation is based on the closing market price at the balance sheet date, and the valuation of marketable securities that have market restrictions is discounted until the securities can be freely traded. The private equity investments in which Synovus holds a limited partner interest consist of funds that invest in privately held companies. For privately held companies in the funds, the general partner estimates the fair value of the company in accordance with GAAP, as clarified by ASC 820, and guidance specific to investment companies. The estimated fair value of the company is the estimated fair value as an exit price the fund would receive if it were to sell the company in the marketplace. The fair value of the fund's underlying investments is estimated through the use of valuation models such as option pricing or a discounted cash flow model. Valuation factors, such as a company's operational performance against budget or milestones, last price paid by investors, with consideration given on whether financing is provided by insiders or unrelated new

135


investors, public market comparables, liquidity of the market, industry and economic trends, and change of management or key personnel, are used in the determination of fair value.
Also, Synovus holds an interest in an investment fund that invests in publicly traded financial services companies. Although the fund holds investments in publicly traded entities, the fair value of this investment is classified as Level 2 in the valuation hierarchy because there is no actively traded market for the fund itself, and the value of the investment is based on the aggregate fair value of the publicly traded companies that are held in the fund for investment.
Investments Held in Rabbi Trusts
The investments held in Rabbi Trusts primarily include mutual funds that invest in equity and fixed income securities. Shares of mutual funds are valued based on quoted market prices, and are therefore, classified within Level 1 of the fair value hierarchy.
Salary Stock Units
Salary stock units represent the distribution of fully vested stock awards as a part of base salarythat have been granted to certain key employees of Synovus. The salary stock units are classified as liabilities and are settled in cash, as determined by the closing Common Stock price on the date of settlement and the number of salary stock units being settled. Accordingly, salary stock units are classified as Level 1 within the fair value hierarchy.
Derivative Assets and Liabilities
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risk. With the exception of one derivative contract discussed herein, Synovus' derivative financial instruments are all Level 2 financial instruments. The majority of derivatives entered into by Synovus are executed over-the-counter and consist of interest rate swaps. The fair values of these derivative instruments are determined based on an internally developed model that uses readily observable market data, as quoted market prices are not available for these instruments. The valuation models and inputs depend on the type of derivative and the nature of the underlying instrument, and include interest rates, prices and indices to generate continuous yield or pricing curves, volatility factors, and customer credit related adjustments. The principal techniques used to model the value of these instruments are an income approach, discounted cash flows, Black-Scholes or binomial pricing models. The sale of TBA mortgage-backed securities for current month delivery or in the future and the purchase of option contracts of similar duration are derivatives utilized by Synovus’ mortgage banking subsidiary, and are valued by obtaining prices directly from dealers in the form of quotes for identical securities or options using a bid pricing convention with a spread between bid and offer quotations. Interest rate swaps, floors, caps and collars, and TBA mortgage-backed securities are classified as Level 2 within the valuation hierarchy.
Synovus' mortgage banking subsidiary enters into interest rate lock commitments related to expected funding of residential mortgage loans at specified times in the future. Interest rate lock commitments that relate to the origination of mortgage loans that will be held-for-sale are considered derivative instruments under applicable accounting guidance. As such, Synovus records its

126


interest rate lock commitments and forward loan sales commitments at fair value, determined as the amount that would be required to settle each of these derivative financial instruments at the balance sheet date. In the normal course of business, the mortgage subsidiary enters into contractual interest rate lock commitments to extend credit, if approved, at a fixed interest rate and with fixed expiration dates. The commitments become effective when the borrowers "lock-in" a specified interest rate within the time frames established by the mortgage banking subsidiary. Market risk arises if interest rates move adversely between the time of the interest rate lock by the borrower and the sale date of the loan to an investor. To mitigate the effect of the interest rate risk inherent in providing interest rate lock commitments to borrowers, the mortgage banking subsidiary enters into best efforts forward sales contracts with third partythird-party investors. The forward sales contracts lock in a price for the sale of loans similar to the specific interest rate lock commitments. Both the interest rate lock commitments to the borrowers and the forward sales contracts to the investors that extend through to the date the loan may close are derivatives, and accordingly, are marked to fair value through earnings. In estimating the fair value of an interest rate lock commitment, Synovus assigns a probability to the interest rate lock commitment based on an expectation that it will be exercised and the loan will be funded. The fair value of the interest rate lock commitment is derived from the fair value of related mortgage loans, which is based on observable market data and includes the expected net future cash flows related to servicing of the loans. The fair value of the interest rate lock commitment is also derived from inputs that include guarantee fees negotiated with the agencies and private investors, buy-up and buy-down values provided by the agencies and private investors, and interest rate spreads for the difference between retail and wholesale mortgage rates. Management also applies fall-out ratio assumptions for those interest rate lock commitments for which we do not close a mortgage loan. The fall-out ratio assumptions are based on the mortgage subsidiary's historical experience, conversion ratios for similar loan commitments, and market conditions. While fall-out tendencies are not exact predictions of which loans will or will not close, historical performance review of loan-level data provides the basis for determining the appropriate hedge ratios. In addition, on a periodic basis, the mortgage banking subsidiary performs analysis of actual rate lock fall-out experience to determine the sensitivity of the mortgage pipeline to interest rate changes from the date of the commitment through loan origination, and then period end, using applicable published mortgage-backed investment security prices. The expected fall-out ratios (or conversely

136


the "pull-through" percentages) are applied to the determined fair value of the unclosed mortgage pipeline in accordance with GAAP. Changes to the fair value of interest rate lock commitments are recognized based on interest rate changes, changes in the probability that the commitment will be exercised, and the passage of time. The fair value of the forward sales contracts to investors considers the market price movement of the same type of security between the trade date and the balance sheet date. These instruments are definedclassified as Level 2 within the valuation hierarchy.
In November 2009, Synovus sold certain Visa Class B shares to another Visa USA member financial institution. The sales price was based on the Visa stock conversion ratio in effect at the time for conversion of Visa Class B shares to Visa Class A unrestricted shares at a future date. In conjunction with the sale, Synovus entered into a derivative contract with the purchaser (the Visa derivative), which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The fair value of the Visa derivative is measured using an internal model that includesdetermined based on management's estimate of the usetiming and amount of probability weighted scenarios for estimates of Visa’s aggregate exposure to Covered Litigation matters, with consideration of amounts funded by Visa into its escrow account for the Covered Litigation matters. The internal model also includes estimated future fees payablesettlement and the resulting payments due to the derivative counterparty.counterparty under the terms of the contract. Since this estimation process requires application of judgment in developing significant unobservable inputs used to determine the possible outcomes andfair value of the probability weighting assigned to each scenario,Visa derivative, this derivative has been classified as Level 3 within the valuation hierarchy. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreement"Agreements" of this Report for additional discussion on the Visa derivative and related litigation.


137127


Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents all financial instruments measured at fair value on a recurring basis as of December 31, 20122013 and 20112012, according to the valuation hierarchy included in ASC 820-10. For equity and debt securities, class was determined based on the nature and risks of the investments. Transfers between levels for the years ended December 31, 20122013 and 20112012 were inconsequential.
December 31, 2012December 31, 2013
(in thousands)Level 1 Level 2 Level 3 Total Assets and Liabilities at Fair ValueLevel 1 Level 2 Level 3 Total Assets and Liabilities at Fair Value
Assets              
Trading securities:              
Mortgage-backed securities issued by U.S.
Government agencies
$
 2,171
 
 2,171
Collateralized mortgage obligations issued by
U.S. Government sponsored enterprises

 4,875
 
 4,875
$
 2,465
 
 2,465
State and municipal securities
 451
 
 451

 429
 
 429
All other residential mortgage-backed
securities

 1,159
 
 1,159

 968
 
 968
Other investments
 2,446
 
 2,446

 2,251
 
 2,251
Total trading securities
 11,102
 
 11,102

 6,113
 
 6,113
Mortgage loans held for sale
 212,663
 
 212,663

 45,384
 
 45,384
Investment securities available for sale:              
U.S. Treasury securities356
 
 
 356
17,791
 
 
 17,791
U.S. Government agency securities
 38,046
 
 38,046

 34,641
 
 34,641
Securities issued by U.S. Government sponsored enterprises
 293,310
 
 293,310

 113,745
 
 113,745
Mortgage-backed securities issued by U.S. Government agencies
 245,593
 
 245,593

 195,117
 
 195,117
Mortgage-backed securities issued by U.S. Government sponsored enterprises
 1,867,493
 
 1,867,493

 2,421,360
 
 2,421,360
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 514,489
 
 514,489
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 398,540
 
 398,540
State and municipal securities
 15,798
 
 15,798

 6,889
 
 6,889
Equity securities2,849
 
 891
 3,740
6,956
 
 628
 7,584
Other investments(1)

 
 2,287
 2,287
1,969
 
 1,722
 3,691
Total investment securities available for sale3,205
 2,974,729
 3,178
 2,981,112
26,716
 3,170,292
 2,350
 3,199,358
Private equity investments
 1,168
 30,708
 31,876

 1,615
 27,745
 29,360
Mutual funds held in Rabbi Trusts10,001
 
 
 10,001
11,246
 
 
 11,246
Derivative assets:              
Interest rate contracts
 61,869
 
 61,869

 38,482
 
 38,482
Mortgage derivatives
 2,793
 
 2,793
Mortgage derivatives(2)

 1,522
 
 1,522
Total derivative assets
 64,662
 
 64,662

 40,004
 
 40,004
Liabilities              
Trading securities
 91
 
 91
Trading account liabilities
 1,763
 
 1,763
Salary stock units1,888
 
 
 1,888
1,764
 
 
 1,764
Derivative liabilities:              
Interest rate contracts
 62,912
 
 62,912

 39,436
 
 39,436
Mortgage derivatives
 525
 
 525
Visa Derivative
 
 2,956
 2,956

 
 2,706
 2,706
Total derivative liabilities$
 63,437
 2,956
 66,393
$
 39,436
 2,706
 42,142
              

138128


December 31, 2011December 31, 2012
(in thousands)Level 1 Level 2 Level 3 Total Assets and Liabilities at Fair ValueLevel 1 Level 2 Level 3 Total Assets and Liabilities at Fair Value
Assets              
Trading securities:              
Mortgage-backed securities issued by U.S. Government agencies       $
 2,171
 
 2,171
U.S. Treasury securities$
 33
 
 33
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 4,040
 
 4,040

 4,875
 
 4,875
Other U.S. Government agencies
 
 
 
State and municipal securities
 10
 
 10

 451
 
 451
All other residential mortgage-backed securities
 11,748
 
 11,748

 1,159
 
 1,159
Equity, mutual funds, and other
 1,035
 
 1,035
Other investments
 2,446
 
 2,446
Total trading securities
 16,866
 
 16,866

 11,102
 
 11,102
Mortgage loans held for sale
 161,509
 
 161,509

 212,663
 
 212,663
Investment securities available for sale:              
U.S. Treasury securities426
 
 
 426
356
 
 
 356
U.S. Government agency securities
 40,493
 
 40,493

 38,046
 
 38,046
Securities issued by U.S. Government sponsored enterprises
 675,421
 
 675,421

 293,310
 
 293,310
Mortgage-backed securities issued by U.S. Government agencies
 285,753
 
 285,753

 245,593
 
 245,593
Mortgage-backed securities issued by U.S. Government sponsored enterprises
 2,002,006
 
 2,002,006

 1,867,493
 
 1,867,493
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 651,500
 
 651,500
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 514,489
 
 514,489
State and municipal securities
 25,318
 
 25,318

 15,798
 
 15,798
Equity securities2,366
 
 1,393
 3,759
2,849
 
 891
 3,740
Other investments(1)

 
 5,449
 5,449

 
 2,287
 2,287
Total investment securities available for sale2,792
 3,680,491
 6,842
 3,690,125
3,205
 2,974,729
 3,178
 2,981,112
Private equity investments
 597
 21,418
 22,015

 1,168
 30,708
 31,876
Mutual funds held in Rabbi Trusts10,353
 
 
 10,353
10,001
 
 
 10,001
Derivative assets:              
Interest rate contracts
 83,072
 
 83,072

 61,869
 
 61,869
Mortgage derivatives (2)

 
 1,851
 1,851

 2,793
 
 2,793
Total derivative assets
 83,072
 1,851
 84,923

 64,662
 
 64,662
Liabilities              
Trading account liabilities
 91
 
 91
Salary stock units1,888
 
 
 1,888
Derivative liabilities:              
Interest rate contracts
 85,534
 
 85,534

 62,912
 
 62,912
Mortgage derivatives (1)(2)

 1,947
 
 1,947

 525
 
 525
Visa Derivative
 
 9,093
 9,093

 
 2,956
 2,956
Total derivative liabilities$
 87,481
 9,093
 96,574
$
 63,437
 2,956
 66,393
              
(1) Based on an analysis of the nature and risks of these investments, Synovus has determined that presenting these investments as a single asset class is appropriate.
(2) Mortgage derivatives consist of customer interest rate lock commitments that relate to the potential origination of mortgage loans, which would be classified as held for sale and forward loan sales commitments with third partythird-party investors.


139129


Fair Value Option
The following table summarizes the difference between the fair value and the unpaid principal balance forof mortgage loans held for sale measured at fair value and the changes in fair value of these loans. The table does not reflect the changeMortgage loans held for sale are initially measured at fair value with subsequent changes in fair value attributable to the related economic hedge Synovus uses to mitigate interest rate risk associated with the financial instruments.recognized in earnings. Changes in fair value were recorded as a component of mortgage banking income and other non-interest income in the consolidated statements of operations,income, as appropriate. An immaterial portion of these amounts waschanges in fair value were attributable to changes in instrument-specific credit risk.
Changes in Fair Value Recorded, Net
Twelve Months Ended December 31,Twelve Months Ended December 31,
(in thousands)2012 2011 20102013 2012 2011
Changes in fair value included in net income:     
Mortgage loans held for sale$1,813
 5,185
 (2,492)$(5,566) 1,813
 5,185
Mortgage loans held for sale:          
Fair value212,663
 161,509
 232,839
45,384
 212,663
 161,509
Unpaid principal balance206,657
 157,316
 233,831
44,943
 206,657
 157,316
Fair value less aggregate unpaid principal balance$6,006
 4,193
 (992)$441
 6,006
 4,193
          
Changes in Level 3 Fair Value Measurements
As noted above, Synovus uses significant unobservable inputs (Level 3) in determining the fair value of assets and liabilities classified as Level 3 in the fair value hierarchy. The table below includes a roll-forward of the amounts on the consolidated balance sheet for the year ended December 31, 20122013 and 20112012 (including the change in fair value), for financial instruments of a material nature that are classified by Synovus within Level 3 of the fair value hierarchy and are measured at fair value on a recurring basis. Transfers between fair value levels are recognized at the end of the reporting period in which the associated changes in inputs occur. During 2013, Synovus did not have any material transfers between levels in the fair value hierarchy. During the first quarter of 2012, Synovus transferred the mortgage derivative asset, which consists of interest rate lock commitments totaling $1.9$1.9 million,, from Level 3 to Level 2 within the fair value hierarchy, reflecting increased transparency of the inputs used to value these financial instruments, which are based on the mortgage banking subsidiary's historical experience, conversion ratios for similar loan commitments, market conditions and other observable inputs, instead of previously used external industry data. Additionally, during the first quarter of 2012, Synovus transferred assets totaling $501$501 thousand that were classified as a Level 3 equity security to other assets to more accurately reflect the financial characteristics of the financial instruments.


140130


20122013
(in thousands)Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts, Net(3)
Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts
Beginning balance, January 1,$6,842
 21,418
 (7,242)$3,178
 30,708
 (2,956)
Total gains (losses) realized/unrealized:      
Included in earnings(1)
(450) 8,233
 (6,304)(264) (2,963) (1,600)
Unrealized gains (losses) included in other comprehensive income(713) 
 
436
 
 
Change from consolidated to equity method investment
 
 
Purchases
 1,057
(2 
) 


 



Sales
 
 

 
 
Issuances
 
 

 
 
Settlements(2,000) 
 12,441
(1,000) 
 1,850
Amortization of discount/premium
 
 

 
 
Transfers in and/or out of Level 3(501) 
 (1,851)
 
 
Ending balance, December 31,$3,178
 30,708
 (2,956)$2,350
 27,745
 (2,706)
The amount of total net gains (losses) for the year
included in earnings attributable to the change
in unrealized gains (losses) relating to assets still
held at December 31,
$(450) 8,233
 (6,304)$(264) (2,963) (1,600)
      
20112012
(in thousands)Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts, Net(3)
Investment Securities Available for Sale  Private Equity Investments 
Other Derivative
Contracts, Net(3)
Beginning balance, January 1,$10,622
 47,357
 (4,180)$6,842
 21,418
 (7,242)
Total gains (losses) realized/unrealized:      
Included in earnings(1)
1,000
 (1,118) (3,062)(450) 8,233
 (6,304)
Unrealized gains (losses) included in other comprehensive income(228) 
 
(713) 
 
Changes from consolidated to equity method investment
 (27,291) 
Purchases
 2,470
(2 
) 


 1,057
(2 
) 

Sales(4,552) 
 

 
 
Issuances
 
 

 
 
Settlements
 
 
(2,000) 
 12,441
Amortization of discount/premium
 
 

 
 
Transfers in and/or out of Level 3
 
 
(501) 
 (1,851)
Ending balance, December 31,$6,842
 21,418
 (7,242)$3,178
 30,708
 (2,956)
The amount of total net gains (losses) for the year
included in earnings attributable to the change
in unrealized gains (losses) relating to assets still
held at December 31,
$1,000
 (1,118) (3,062)$(450) 8,233
 (6,304)
      
(1) Included in earnings as a component of other non-interest income(expense).
(2) Represents additional capital contributed to a private equity investment fund for capital calls. There are no such calls outstanding as of December 31, 20122013.
(3) Other derivative contracts include the Visa Derivative for both years presented and the mortgage derivatives for the year ended December 31, 20112012.

141131


Assets Measured at Fair Value on a Non-recurring Basis
From time to time, certain assets may be recorded at fair value on a non-recurring basis. These non-recurring fair value adjustments typically are a result of the application of lower of cost or fair value accounting or a write-down occurring during the period. For example, if the fair value of an asset in these categories falls below its cost basis, it is considered to be at fair value at the end of the period of the adjustment. The following table presents assets measured at fair value on a non-recurring basis as of the dates indicated for which there was a fair value adjustment during the period, according to the valuation hierarchy included in ASC 820-10.


As of December 31, 2012 Fair Value Adjustments for the Year Ended December 31, 2012As of December 31, 2013 Fair Value Adjustments for the Year Ended December 31, 2013
(in thousands)Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 
Impaired loans(1)
$
 
 $80,299
 52,916
Impaired loans*$
 
 $170,693
 29,132
Other loans held for sale
 
 7,420
 5,144

 
 9,670
 5,988
Other real estate���
 
 79,293
 22,615

 
 50,070
 10,431
Other assets held for sale
 
 5,804
 2,425

 
 4,945
 2,294
              
As of December 31, 2011 Fair Value Adjustments for the Year Ended December 31, 2011As of December 31, 2012 Fair Value Adjustments for the Year Ended December 31, 2012
Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 
Impaired loans(1)
$
 
 $222,404
 100,129
Impaired loans*$
 
 $80,299
 52,916
Other loans held for sale
 
 6,532
 4,860

 
 7,420
 5,144
Other real estate
 
 112,164
 53,876

 
 79,293
 22,615
Other assets held for sale
 
 12,633
 6,162

 
 5,804
 2,425
              
(1) *Impaired loans that are collateral-dependent.
Collateral dependent impaired loans are evaluated for impairment in accordance with the provisions of ASC 310-10-35 using the fair value of the collateral less costs to sell. For loans measured using the estimated fair value of collateral securing these loans less costs to sell, fair value is generally determined based upon appraisals performed by a certified or licensed appraiser using inputs such as absorption rates, capitalization rates, and market comparables, adjusted for estimated selling costs. Management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuation, and anticipated sales values considering management's plans for disposition, which could result in adjustments to the collateral value estimates indicated in the appraisals. Estimated costs to sell are based on actual amounts for similar assets. These measurements are classified as Level 3 within the valuation hierarchy. Collateral dependent impaired loans are reviewed and evaluated on at least a quarterly basis for additional impairment and adjusted accordingly based on the same factors identified above.
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of the loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell, as well as consideration of the market for loan sales versus the sale of collateral. At the time of transfer, if the fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from sale of these loans, are recognized as gains/losses on other loans held for sale, net, as a component of non-interest expense on the consolidated statements of operations.income.
ORE consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. The fair value of ORE is determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. At foreclosure, ORE is recorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. Subsequent to foreclosure, valuations are updated quarterly and assets are marked to the lower of fair value less estimated selling costs and current fair value, but not to exceed the cost. In the determination of fair value subsequent to foreclosure, management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuation, and anticipated sales values considering management’s plans for disposition, which could result in an adjustment to lower the fair value estimates indicated in the appraisals. Internally adjusted valuations are considered Level 3 measurements as management uses assumptions that may not be observable in the market.


142132


Other assets held for sale consist of certain premises and equipment held for sale, including those related to the efficiency initiatives discussed in Note"Note 3 - Restructuring Charges, herein.Charges" of this Report. These assets are classified as held for sale and recorded at the lower of their amortized cost or fair value, less costs to sell, consistent with ASC 360-10. The fair value of these assets is determined primarily on the basis of appraisals or BOV, as circumstances warrant, adjusted for estimated selling costs. Both techniques engage licensed or certified professionals that use inputs such as absorption rates, capitalization rates, and market comparables; these valuations are considered Level 3 measurements since assumptions or inputs may not be observable in the market.
Quantitative Information about Level 3 Fair Value Measurements
The tables below provide an overview of the valuation techniques and significant unobservable inputs used in those techniques to measure financial instruments that are classified within Level 3 of the valuation hierarchy. The range of sensitivities that management utilized in its fair value calculations is deemed acceptable in the industry with respect to the identified financial instruments. The tables below present both the total balance as of the dates indicated for assets measured at fair value on a recurring basis and the assets measured at fair value on a non-recurring basis for which there was a fair value adjustment during the period, according to the valuation hierarchy included in ASC 820-10.
December 31, 2012
December 31, 2013December 31, 2013
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(a) 
 Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(1)
Assets measured at fair value on a recurring basis   Assets measured at fair value on a recurring basis 
      
Investment Securities Available for Sale:   
Investment Securities Available for SaleInvestment Securities Available for Sale 
Equity securities $891
 Individual analysis of each investment
Multiple data points, including, but not limited to evaluation of past and projected business performance (b)
N/A $628
 Individual analysis of each investmentMultiple data points, including, but not limited to evaluation of past and projected business performance
N/A(4)
      
Other investments:   Other investments: 
      
Trust preferred securities 2,287
 Discounted cash flow analysisCredit spread embedded in discount rate425-650 bps (571 bps) 1,722
 Discounted cash flow analysisCredit spread embedded in discount rate400-480 bps (441 bps)
   
Discount for lack of marketability(b)
0%-10% (0%)   
Discount for lack of marketability(2)
0%-10% (0%)
      
Private equity investments 30,708
 Individual analysis of each investee company
Multiple factors, including but not limited to, current operations, financial conditions, cash flows, evaluation of business management and financial plans, and recently executed company transactions related to the investee companies (b)  
N/A 27,745
 Individual analysis of each investee company
Multiple factors, including but not limited to, current operations, financial conditions, cash flows, evaluation of business management and financial plans, and recently executed financing transactions related to the investee companies (2)  
N/A
      
Visa derivative liability $2,956
 Probability modelProbability-weighted potential outcomes of the Covered Litigation and fees payable to the counterparty through the estimated term of the contract$400 thousand to $3.0 million ($3.0 million) $2,706
 Internal valuationEstimated future cumulative deposits to the litigation escrow for settlement of the Covered Litigation, and estimated future monthly fees payable to the derivative counterparty$400 thousand to $2.7 million ($2.7 million)
      




143133


December 31, 2012
December 31, 2013December 31, 2013
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(a)
 Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range
(Weighted Average)(1)
Assets measured at fair value on a non-recurring basis   Assets measured at fair value on a non-recurring basis 
Collateral dependent impaired loans $80,299
 Third party appraised value of collateral less estimated selling costsDiscount to appraised value (c)0%-12% (4%) $170,693
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-65% (25%) 0%-10% (7%)
   Estimated selling costs0%-10% (7%)   
   
Other loans held for sale 7,420
 Third party appraised value of collateral less estimated selling costsAppraised value (c)0%-12% (4%) 9,670
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
18%-93% (70%) 0%-10% (7%)
   Estimated selling costs0%-10% (7%)
      
Other real estate 79,293
 Third party appraised value of collateral less estimated selling costsDiscount to appraised value (c)0%-7% (2%) 50,070
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-85% (25%) 0%-10% (7%)
   Estimated selling costs0%-10% (7%)   
   
Other assets held for sale $5,804
 Third party appraised value of collateral less estimated selling costs or BOVDiscount to appraised value (c)13%-51% (29%) $4,945
 Third-party appraised value of collateral less estimated selling costs or BOV
Discount to appraised value (3)
Estimated selling costs
5%-36% (20%) 0%-10% (7%)
   Estimated selling costs0%-10% (7%)
(a)(1) The range represents management's best estimate of the high and low of the value that would be assigned to a particular input. The weighted average is the measure of central tendencies; it is the value that management is using or most likely to use for the asset or liability.
(b)(2) Represents management's estimate of discount that market participants would require based on the instrument's lack of marketability.liquidity.
(c)(3) Synovus also makes adjustments to the values of the assets listed above for various reasons, including age of the appraisal, information known by management about the property, such as occupancy rates, changes to the physical conditions of the property, and other factors.
(4) The range has not been disclosed due to the wide range of possible values given the methodology used.

134


December 31, 2012
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(1)
Assets measured at fair value on a recurring basis  
       
Investment Securities Available for Sale    
Equity securities $891
 Individual analysis of each investmentMultiple data points, including, but not limited to evaluation of past and projected business performance
N/A(4)
       
Other investments:    
       
Trust preferred securities 2,287
 Discounted cash flow analysisCredit spread embedded in discount rate425-650 bps (571 bps)
     
Discount for lack of marketability(2)
0%-10% (0%)
       
Private equity investments 30,708
 Individual analysis of each investee company
Multiple factors, including but not limited to, current operations, financial conditions, cash flows, evaluation of business management and financial plans, and recently executed financing transactions related to the investee companies (2)  
N/A
       
Visa derivative liability $2,956
 Internal valuationEstimated future cumulative deposits to the litigation escrow for settlement of the Covered Litigation, and estimated future monthly fees payable to the derivative counterparty$400 thousand to $3.0 million ($3.0 million)
       
December 31, 2012
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range
(Weighted Average)(1)
Assets measured at fair value on a non-recurring basis  
Collateral dependent impaired loans $80,299
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-12% (4%) 0%-10% (7%)
       
Other loans held for sale 7,420
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-12% (4%) 0%-10% (7%)
       
Other real estate 79,293
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-7% (2%) 0%-10% (7%)
       
Other assets held for sale $5,804
 Third-party appraised value of collateral less estimated selling costs or BOV
Discount to appraised value (3)
Estimated selling costs
13%-51% (29%) 0%-10% (7%)
(1) The range represents management's best estimate of the high and low of the value that would be assigned to a particular input. The weighted average is the measure of central tendencies; it is the value that management is using for the asset or liability.
(2) Represents management's estimate of discount that market participants would require based on the instrument's lack of liquidity.
(3) Synovus also makes adjustments to the values of the assets listed above for various reasons, including age of the appraisal, information known by management about the property, such as occupancy rates, changes to the physical conditions of the property, and other factors.
(4) The range has not been disclosed due to the wide range of possible values given the methodology used.


135


Sensitivity Analysis of Level 3 Unobservable Inputs Measured on a Recurring Basis
Included in the fair value estimates of financial instruments carried at fair value on the consolidated balance sheet are those estimated in full or in part using valuation techniques based on assumptions that are not supported by observable market prices, rates, or other inputs. Unobservable inputs are assessed carefully, considering the current economic environment and market conditions. However, by their very nature, unobservable inputs imply a degree of uncertainty in their determination, because they are supported by little, if any, market activity for the related asset or liability.
Investment Securities Available for Sale
The significant unobservable inputs used in the fair value measurement of the corporate obligations in Level 3 assets are the credit spread embedded in the discount rate and the discount for lack of marketability.liquidity. Generally, a change in one or more assumptions, and the degree or sensitivity of the change used, can have a meaningful impact on fair value. With regard to the trust preferred securities in Level 3 assets, raising the credit spread, and raising the discount for lack of marketabilityliquidity assumptions will result in a lower fair value measurement.
Private Equity Investments
In the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of private equity investments, significant judgment is required to value these investments. The significant unobservable inputs used in the fair value measurement of private equity investments include current operations, financial condition and cash flows, comparables and private sales, when available;available, and recently executed financing transactions related to investee companies. Significant increases or decreases in any of these inputs in isolation would result in a significantly lower or higher fair value measurement.

144


Visa Derivative Liability
The fair value of the Visa derivative liability is measured using a probability model, which utilizes probability weighted scenarios for estimatesdetermined based on management's estimate of Visa’s aggregate exposure (from which the Company's exposure is derived) to Covered Litigation matters, which include considerationtiming and amount of amounts funded by Visa into its escrow account for the Covered Litigation matters, Visa's disclosures aboutsettlement and the Covered Litigation, and estimated future monthly fees payableresulting payments due to the derivative counterparty.counterparty under the terms of the contract. Significant increases (decreases) in any of these inputs in isolation would result in a significantly higher (lower) valuation of the Visa derivative liability. Generally, a change in the amount funded by Visa into its escrow for the Covered Litigation would have a directionally similar change in the assumptions used for the discounted cash flow technique used to compute fair value.
Fair Value of Financial Instruments
The following table presents the carrying and fair values of financial instruments at December 31, 20122013 and 20112012. The fair value represents management’s best estimates based on a range of methodologies and assumptions. For financial instruments that are not recorded at fair value on the balance sheet, such as loans, interest bearing deposits (including brokered deposits), and long-term debt, the figures given in the notes should not be taken as an estimate of the amount that would be realized if all such financial instruments were to be settled immediately.
Cash and cash equivalents, interest bearing funds with the Federal Reserve Bank, interest earning deposits with banks, and federal funds sold and securities purchased under resale agreements are repriced on a short-term basis; as such, the carrying value closely approximates fair value. Since these amounts generally relate to highly liquid assets, these are considered a Level 1 measurement.
Loans, net of deferred fees and costs, are recorded at the amount of funds advanced, less charge-offs, and an estimation of credit risk represented by the allowance for loan losses. The fair value estimates for disclosure purposes differentiate loans based on their financial characteristics, such as product classification, loan category, pricing features, and remaining maturity. The fair value of loans is estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type, such as commercial, mortgage, home equity, credit card, and other consumerretail loans. Commercial loans are further segmented into certain collateral code groupings. The fair value of the loan portfolio is calculated, in accordance with ASC 825-10, by discounting estimated futurecontractual cash flows using current originationestimated market discount rates, for loans with similar terms. An incremental discount equal to the allowance for loan losses is subtracted from the present value of estimated future cash flows towhich reflect the estimated credit and interest rate risk discount.inherent in the loan. This method of estimating fair value does not incorporate the exit-price concept of fair value prescribed by ASC 820-10 and generally produces a higher value than a pure exit price approach. For loans measured using the estimated fair value of collateral less costs to sell, fair value is generally estimated using appraisals of the collateral. Collateral values are monitored and additional write-downs are recognized if it is determined that the estimated collateral values have declined further. Estimated costs to sell are based on current amounts of disposal costs for similar assets. Carrying value is considered to reflect fair value for these loans. Loans are considered a Level 3 fair value measurement.
The fair value of deposits with no stated maturity, such as non-interest bearing demand accounts, interest bearing demand deposits, money market accounts, and savings accounts, is estimated to be equal to the amount payable on demand as of that respective date. The fair value of time deposits is based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for deposits of similar remaining maturities. The value of long-term relationships with depositors is not taken into account in estimating fair values. Synovus has developed long-term relationships with its customers through its deposit base and, in the opinion of management, these customer relationships add significant value to Synovus. Synovus

136


has determined that the appropriate classification for deposits is Level 2 due to the ability to reasonably measure all inputs to valuation based on observable market variables. Short-term and long-term debt is also considered a Level 2 valuation, as management relies on market prices for bonds or debt that is similar, but not necessarily identical, to the debt being valued. Short-term debt that matures within ten days is assumed to be at fair value, and is considered a Level 1 measurement. The fair value of other short-term and long-term debt with fixed interest rates is calculated by discounting contractual cash flows using market discount rates for bonds or debt that is similar but not identical.

The carrying and estimated fair values of financial instruments, as well as the level within the fair value hierarchy, as of December 31, 2013 and 2012 are as follows:
 December 31, 2013

(in thousands)
Carrying Value Fair Value Level 1 Level 2 Level 3
Financial Assets         
Cash and cash equivalents$469,630
 469,630
 469,630
 
 
Interest bearing funds with Federal Reserve Bank644,528
 644,528
 644,528
 
 
Interest earning deposits with banks24,325
 24,325
 24,325
 
 
Federal funds sold and securities purchased under resale agreements80,975
 80,975
 80,975
 
 
Trading account assets6,113
 6,113
 
 6,113
 
Mortgage loans held for sale45,384
 45,384
 
 45,384
 
Other loans held for sale10,685
 10,685
 
 
 10,685
Investment securities available for sale3,199,358
 3,199,358
 26,716
 3,170,292
 2,350
Private equity investments29,360
 29,360
 
 1,615
 27,745
Mutual funds held in Rabbi Trusts11,246
 11,246
 11,246
 
 
Loans, net of deferred fees and costs20,057,798
 19,763,708
 
 
 19,763,708
Derivative assets40,004
 40,004
 
 40,004
 
Financial Liabilities         
Trading account liabilities$1,763
 1,763
 
 1,763
 
Non-interest bearing deposits5,642,751
 5,642,751
 
 5,642,751
 
Interest bearing deposits15,234,039
 15,244,020
 
 15,244,020
 
Federal funds purchased, other short-term borrowings and other short-term liabilities148,132
 148,132
 
 148,132
 
Salary stock units1,764
 1,764
 1,764
 
 
Long-term debt2,033,141
 2,095,720
 
 2,095,720
 
Derivative liabilities42,142
 42,142
 
 39,436
 2,706
          

145137


 December 31, 2012

(in thousands)
Carrying Value Fair Value Level 1 Level 2 Level 3
Financial Assets         
Cash and cash equivalents$614,630
 614,630
 614,630
 
 
Interest bearing funds with Federal Reserve Bank1,498,390
 1,498,390
 1,498,390
 
 
Interest earning deposits with banks23,442
 23,442
 23,442
 
 
Federal funds sold and securities purchased under resale agreements113,517
 113,517
 113,517
 
 
Trading account assets11,102
 11,102
 
 11,102
 
Mortgage loans held for sale212,663
 212,663
 
 212,663
 
Impaired/other loans held for sale10,690
 10,690
 
 
 10,690
Investment securities available for sale2,981,112
 2,981,112
 3,205
 2,974,729
 3,178
Private equity investments31,876
 31,876
 
 1,168
 30,708
Mutual funds held in Rabbi Trusts10,001
 10,001
 10,001
 
 
Loans, net of deferred fees and costs19,541,690
 19,254,199
 
 
 19,254,199
Derivative assets64,662
 64,662
 
 64,662
 
Financial Liabilities         
Trading account liabilities$91
 91
 
 91
 
Non-interest bearing deposits5,665,527
 5,665,527
 
 5,665,527
 
Interest bearing deposits15,391,517
 15,415,160
 
 15,415,160
 
Federal funds purchased and other
  short-term borrowings    
201,243
 201,243
 
 201,243
 
Salary stock units1,888
 1,888
 1,888
 
 
Long-term debt1,726,455
 1,784,223
 
 1,784,223
 
Derivative liabilities66,393
 66,393
 
 63,437
 2,956
          

146


December 31, 2011December 31, 2012

(in thousands)
Carrying Value Fair ValueCarrying Value Fair Value Level 1 Level 2 Level 3
Financial assets            
Cash and cash equivalents510,423
 510,423
$614,630
 614,630
 614,630
 
 
Interest bearing funds with Federal Reserve Bank1,567,006
 1,567,006
1,498,390
 1,498,390
 1,498,390
 
 
Interest earning deposits with banks13,590
 13,590
23,442
 23,442
 23,442
 
 
Federal funds sold and securities purchased under resale agreements158,916
 158,916
113,517
 113,517
 113,517
 
 
Trading account assets16,866
 16,866
11,102
 11,102
 
 11,102
 
Mortgage loans held for sale161,509
 161,509
212,663
 212,663
 
 212,663
 
Impaired/other loans held for sale30,156
 30,156
Other loans held for sale10,690
 10,690
 
 
 10,690
Investment securities available for sale3,690,125
 3,690,125
2,981,112
 2,981,112
 3,205
 2,974,729
 3,178
Private equity investments22,015
 22,015
31,876
 31,876
 
 1,168
 30,708
Mutual funds held in Rabbi Trusts10,353
 10,353
10,001
 10,001
 10,001
 
 
Loans, net of deferred fees and costs20,079,813
 19,621,279
19,541,690
 19,254,199
 
 
 19,254,199
Derivative assets84,923
 84,923
64,662
 64,662
 
 64,662
 
Financial liabilities            
Trading account liabilities$91
 91
 
 91
 
Non-interest bearing deposits5,366,868
 5,366,868
5,665,527
 5,665,527
 
 5,665,527
 
Interest bearing deposits17,044,884
 17,092,784
15,391,517
 15,415,160
 
 15,415,160
 
Federal funds purchased and other short-term borrowings313,757
 313,757
Federal funds purchased, other short-term borrowings, and other short-term liabilities201,243
 201,243
 
 201,243
 
Salary stock units1,888
 1,888
 1,888
 
 
Long-term debt1,364,727
 1,302,560
1,726,455
 1,784,223
 
 1,784,223
 
Derivative liabilities96,574
 96,574
66,393
 66,393
 
 63,437
 2,956
            
Note 17 - Derivative Instruments
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risk. These derivative instruments generally consist of interest rate swaps, interest rate lock commitments made to prospective mortgage loan customers, and commitments to sell fixed-rate mortgage loans. Interest rate lock commitments represent derivative instruments since it is intended that such loans will be sold.
From time to time, Synovus utilizes interest rate swaps to manage interest rate risks primarily arising from its core banking activities. These interest rate swap transactions generally involve the exchange of fixed and floating interest rate payment obligations without the exchange of underlying principal amounts. Swaps may be designated as either cash flow hedges or fair value hedges, as discussed below. As of December 31, 20122013 and 2011,2012, Synovus had no outstanding interest rate swap contracts utilized to manage interest rate risk.
Cash Flow Hedges
Synovus designates hedges of floating rate loans as cash flow hedges. These swaps hedge againstThe Company is party to master netting arrangements with its dealer counterparties; however, the variability of cash flows from specified pools of floating rate prime based loans. Synovus calculates effectiveness of the hedging relationship quarterly using regression analysis. The effective portion of the gain or loss on the derivative instrument is reported as a component of other comprehensive income and reclassified into earnings in the same period or periods during which the hedged transactions affect earnings. Ineffectiveness from cash flow hedges is recognized in the consolidated statements of operations as a component of other non-interest income. As of December 31, 2012, there were no cash flow hedges outstanding, and therefore, no cumulative ineffectiveness.
Synovus expects to reclassify from accumulated other comprehensive income (loss) $(447) thousand to pre-tax income during the next year as amortization of deferred gains (losses) are recorded.
Synovus did not terminate any cash flow hedges during 2012 or 2011. The remaining unamortized deferred loss balance of all previously terminated cash flow hedges at December 31, 2012 and 2011 was $2.0 million and $630 thousand, respectively.
Fair Value Hedges
Synovus designates hedges of fixed rate liabilities as fair value hedges. These swaps hedge against the change in fair value

147


of various fixed rate liabilities due to changes in the benchmark interest rate, LIBOR. Synovus calculates effectiveness of the fair value hedges quarterly using regression analysis. As of December 31, 2012 and 2011, there were no fair value hedges outstanding, and therefore, no cumulative ineffectiveness. Ineffectiveness from fair value hedges is recognized in the consolidated statements of operations as a component of other non-interest income.
Synovus did not terminate any fair value hedges during 2012 or 2011. The remaining unamortized deferred gain balance on all previously terminated fair value hedges at December 31, 2012 and 2011 was $13.9 million and $21.2 million, respectively.
Customer Related Derivative Positions
Synovus also enters into derivative financial instruments to meet the financing and interest rate risk management needs of its customers. Upon entering into these instruments to meet customer needs, Synovus enters into offsetting positions in order to minimize the interest rate risk. These derivative financial instruments are recorded at fair value with any resulting gain or loss recorded in current period earnings. As of December 31, 2012, the notional amount of customer related interest rate derivative financial instruments, including both the customer position and the offsetting position, was $1.10 billion and $1.50 billion, respectively.
Visa Derivative
In conjunction with the sale of Class B shares of common stock issued by Visa to Synovus as a Visa USA member, Synovus entered into a derivative contract with the purchaser, which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The conversion ratio changes when Visa deposits funds to a litigation escrow established by Visa to pay settlements for certain litigation, which Visa is indemnified by Visa USA members. The litigation escrow is funded by proceeds from Visa’s conversion of Class B shares. The fair value of the derivative liability is based on an estimate of Synovus’ membership proportion of Visa’s aggregate exposure to the Covered Litigation, or in effect,the future cumulative deposits to the litigation escrow for settlement of the Covered Litigation, and estimated future monthly fees payable to the derivative counterparty. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreement" of this Report for further information.
Mortgage Derivatives
Synovus originates first lien residential mortgage loans for sale into the secondary market and generallyCompany does not hold the originated loansoffset assets and liabilities under these arrangements for investmentfinancial statement presentation purposes. Mortgage loans are sold by Synovus for conversion to securities and the servicing of these loans is generally sold to a third-party servicing aggregator, or Synovus sells the mortgage loans as whole loans to investors either individually or in bulk on a servicing released basis.
At December 31, 2012 and 2011, Synovus had agreements to fund at a locked interest rate, primarily fixed-rate mortgage loans to customers in the amount of $158.0 million and $115.5 million, respectively. The fair value of these rate lock commitments at December 31, 2012 and 2011, resulted in an unrealized net gain of $2.8 million and $1.9 million, respectively, which was recorded as a component of mortgage banking income in the consolidated statements of operations.
At December 31, 2012 and 2011, outstanding commitments to sell primarily fixed-rate mortgage loans amounted to $231.5 million and $202.5 million, respectively. Such commitments are entered into to reduce the exposure to market risk arising from potential changes in interest rates, which could affect the fair value of mortgage loans held for sale and outstanding rate lock commitments, which guarantee a certain interest rate if the loan is ultimately funded or granted by the Bank as a mortgage loan held for sale. The commitments to sell mortgage loans are at fixed prices and are scheduled to settle at specified dates that generally do not exceed 90 days. The fair value of outstanding commitments to sell mortgage loans at December 31, 2012 and 2011 resulted in an unrealized loss of $525 thousand and $1.9 million, respectively, which was recorded as a component of mortgage banking income in the consolidated statements of operations.
Counterparty Credit Risk and Collateral
Entering into derivative contracts potentially exposes Synovus to the risk of counterparties’ failure to fulfill their legal obligations, including, but not limited to, potential amounts due or payable under each derivative contract. Notional principal amounts are often used to express the volume of these transactions, but the amounts potentially subject to credit risk are much smaller. Synovus assesses the credit risk of its dealer counterparties by regularly monitoring publicly available credit rating information and other market indicators. Dealer collateral requirements are determined via risk-based policies and procedures and in accordance with existing agreements. Synovus seeks to minimize dealer credit risk by dealing with highly rated counterparties and by obtaining collateral for exposures above certain predetermined limits. Management closely monitors credit conditions within the customer swap portfolio, which management deems to be of higher risk than dealer counterparties. Collateral is secured at origination and credit related fair value adjustments are recorded against the asset value of the derivative as deemed necessary based upon an analysis, which includes consideration of the current asset value of the swap, customer credit rating, collateral

138


value, and customer standing with regards to its swap contractual obligations and other related matters. Such asset values fluctuate

148


based upon changes in interest rates regardless of changes in notional amounts and changes in customer specific risk.
Cash Flow Hedges
Synovus designates hedges of floating rate loans as cash flow hedges. These swaps hedge against the variability of cash flows from specified pools of floating rate prime based loans. Synovus calculates effectiveness of the hedging relationship quarterly using regression analysis. The effective portion of the gain or loss on the derivative instrument is reported as a component of other comprehensive income and reclassified into earnings in the same period or periods during which the hedged transactions affect earnings. Ineffectiveness from cash flow hedges is recognized in the consolidated statements of income as a component of other non-interest income. As of December 31, 2013, there were no cash flow hedges outstanding, and therefore, no cumulative ineffectiveness.
Synovus expects to reclassify from accumulated other comprehensive income (loss) $447 thousand of interest expense during the next twelve months as amortization of deferred losses is recorded.
Synovus did not terminate any cash flow hedges during 2013 or 2012. The remaining unamortized deferred loss balance of all previously terminated cash flow hedges at December 31, 2013 and 2012 was $(1.6) million and $(2.0) million, respectively.
Fair Value Hedges
Synovus designates hedges of fixed rate liabilities as fair value hedges. These swaps hedge against the change in fair value of various fixed rate liabilities due to changes in the benchmark interest rate, LIBOR. Synovus calculates effectiveness of the fair value hedges quarterly using regression analysis. Ineffectiveness from fair value hedges is recognized in the consolidated statements of income as a component of other non-interest income. As of December 31, 2013, there were no fair value hedges outstanding, and therefore, no cumulative ineffectiveness.
Synovus did not terminate any fair value hedges during 2013 or 2012. The remaining unamortized deferred gain balance on all previously terminated fair value hedges at December 31, 2013 and 2012 was $10.7 million and $13.9 million, respectively. Synovus expects to reclassify from hedge-related basis adjustment, a component of long-term debt, $3.1 million of the deferred gain balance on previously terminated fair value hedges as a reduction to interest expense during the next twelve months as amortization of deferred gains is recorded.
Customer Related Derivative Positions
Synovus enters into interest rate swap agreements to facilitate the risk management strategies of a small number of commercial banking customers. Synovus mitigates this risk by entering into equal and offsetting interest rate swap agreements with highly rated third-party financial institutions. The interest rate swap agreements are free-standing derivatives and are recorded at fair value on Synovus' consolidated balance sheet. Fair value changes are recorded in non-interest income in Synovus' consolidated statements of income. As of December 31, 2013, the notional amount of customer related interest rate derivative financial instruments, including both the customer position and the offsetting position, was $1.18 billion, an increase of $45.4 million compared to December 31, 2012.
Visa Derivative
In conjunction with the sale of Class B shares of common stock issued by Visa to Synovus as a Visa USA member, Synovus entered into a derivative contract with the purchaser, which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The conversion ratio changes when Visa deposits funds to a litigation escrow established by Visa to pay settlements for certain litigation, which Visa is indemnified by Visa USA members. The litigation escrow is funded by proceeds from Visa’s conversion of Class B shares. The fair value of the derivative liability is based on an estimate of Synovus’ membership proportion of Visa’s aggregate exposure to the Covered Litigation, or in effect, the future cumulative deposits to the litigation escrow for settlement of the Covered Litigation, and estimated future monthly fees payable to the derivative counterparty. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreements" of this Report for further information.
Mortgage Derivatives
Synovus originates first lien residential mortgage loans for sale into the secondary market and generally does not hold the originated loans for investment purposes. Mortgage loans are sold by Synovus for conversion to securities and the servicing of these loans is generally sold to a third-party servicing aggregator, or Synovus sells the mortgage loans as whole loans to investors either individually or in bulk on a servicing released basis.
Synovus enters interest rate lock commitments for residential mortgage loans which commit us to lend funds to a potential borrower at a specific interest rate and within a specified period of time. Interest rate lock commitments that relate to the origination of mortgage loans that, if originated, will be held for sale, are considered derivative financial instruments under applicable

139


accounting guidance. Outstanding interest rate lock commitments expose Synovus to the risk that the price of the mortgage loans underlying the commitments may decline due to increases in mortgage interest rates from inception of the rate lock to the funding of the loan.
At December 31, 2013 and 2012, Synovus had commitments to fund at a locked interest rate, primarily fixed-rate mortgage loans to customers in the amount of $65.0 million and $158.0 million, respectively. The fair value of these commitments resulted in a (loss) gain of $(2.2) million and $0.9 million for the years ended December 31, 2013 and 2012, respectively, which was recorded as a component of mortgage banking income in the consolidated statements of income.
At December 31, 2013 and 2012, outstanding commitments to sell primarily fixed-rate mortgage loans amounted to $92.0 million and $231.5 million, respectively. Such commitments are entered into to reduce the exposure to market risk arising from potential changes in interest rates, which could affect the fair value of mortgage loans held for sale and outstanding rate lock commitments, which guarantee a certain interest rate if the loan is ultimately funded or granted by Synovus as a mortgage loan held for sale. The commitments to sell mortgage loans are at fixed prices and are scheduled to settle at specified dates that generally do not exceed 90 days. The fair value of outstanding commitments to sell mortgage loans resulted in a gain of $1.4 million for the years ended December 31, 2013 and 2012, which was recorded as a component of mortgage banking income in the consolidated statements of income.
Collateral Contingencies
Certain derivative instruments contain provisions that require Synovus to maintain an investment grade credit rating from each of the major credit rating agencies. When Synovus’ credit rating falls below investment grade, these provisions allow the counterparties of the derivative instrument to demand immediate and ongoing full collateralization on derivative instruments in net liability positions and, for certain counterparties, request immediate termination. As Synovus’ current rating is below investment grade, Synovus is required to post collateral, as required by each agreement, against these positions. Additionally, as of June 10, 2013, the CCC became mandatory for certain trades as required under the Dodd-Frank Act. These derivative transactions also carry collateral requirements, both at the inception of the trade, and as the value of each derivative position changes. As trades are migrated to the CCC, dealer counterparty exposure will be reduced, and higher notional amounts of Synovus' derivative instruments will be housed at the CCC, a highly regulated and well-capitalized entity. As of December 31, 20122013, collateral totaling $110.072.2 million, consisting of cash and short-term investments, has beenFederal funds sold was pledged to the derivative counterparties, including $3.1 million with the CCC, to comply with collateral requirements.
The impact of derivative instruments on the consolidated balance sheets at December 31, 20122013 and 20112012 is presented below.
Fair Value of Derivative Assets Fair Value of Derivative LiabilitiesFair Value of Derivative Assets Fair Value of Derivative Liabilities
 December 31, December 31, December 31, December 31,

(in thousands)
Location on Consolidated Balance Sheet 2012 2011 Location on Consolidated Balance Sheet 2012 2011Location on Consolidated Balance Sheet 2013 2012 Location on Consolidated Balance Sheet 2013 2012
Derivatives Not Designated
as Hedging Instruments
        
Derivatives not designated
as hedging instruments:
        
Interest rate contractsOther assets $61,869
 83,072
 Other liabilities 62,912
 85,534
Other assets $38,482
 61,869
 Other liabilities 39,436
 62,912
Mortgage derivativesOther assets 2,793
 1,851
 Other liabilities 525
 1,947
Other assets 1,522
 2,793
 Other liabilities 
 525
Visa Derivative 
 
 Other liabilities 2,956
 9,093
 
 
 Other liabilities 2,706
 2,956
Total derivatives $64,662
 84,923
 66,393
 96,574
Total derivatives not designated as hedging instruments $40,004
 64,662
 42,142
 66,393
                

149140


TheSee "Part II - Item 8. Financial Statements and Supplementary Data - Consolidated Statements of Comprehensive Income (Loss)" for the effect of the amortization of the termination ofpreviously terminated cash flow hedges on the consolidated statements of operationsincome for the years ended December 31, 20122013, 20112012 and 20102011 is presented below..
          
   Location of      
 Amount of Gain Gain (Loss) Amount of Gain    
 (Loss) Recognized in Reclassified (Loss) Reclassified Location of Amount of Gain (Loss)
 OCI on Derivative from OCI from OCI into Income Gain (Loss) Recognized in Income
 Effective Portion into Effective Portion Recognized Ineffective Portion
 Twelve Months Ended Income Twelve Months Ended in Income Twelve Months Ended
 December 31, Effective December 31, Ineffective December 31,
(in thousands)
2012 2011 2010 Portion 2012 2011 2010 Portion 2012 2011 2010
Interest rate contracts$(204) (4,203) (6,003) 
Interest
Income
(Expense)
 $646
 7,112
 14,446
 
Other
Non-interest
Income
 $
 
 (14)
                      
The pre-tax effect of fair value hedges on the consolidated statements of operationsincome for the years ended December 31, 20122013, 20112012 and 20102011 is presented below.
  Derivative Hedged Item
  Location of Amount of Gain (Loss)   Amount of Gain (Loss)
  Gain (Loss) Recognized in Income on Location of Recognized in Income On
  Recognized Derivative Gain (Loss) Hedged Item
  in Income Twelve Months Ended Recognized in Twelve Months Ended
  on December 31, Income on December 31,
(in thousands) Derivative 2012 2011 2010 Hedged Item 2012 2011 2010
Derivatives Designated in Fair Value Hedging Relationships                
Interest rate contracts(1)    
 
Other Non-
 Interest Income
 $
 
 (991) Other Non- Interest Income $
 
 972
Total   $
 
 (991)   $
 
 972
Derivatives Not Designated as Hedging Instruments                
Interest rate contracts(2)    
 
Other Non-
 Interest Income
(Expense)
 $1,419
 (819) (6,902)        
Mortgage derivatives(3)    
 
Mortgage
Banking Income
 $2,364
 393
 (2,565)        
Total   $3,783
 (426) (9,467)        
     Total derivatives   $3,783
 (426) (10,458)   
 
 972
                 
 Derivative
 Location of Gain (Loss) Recognized in Income Gain (Loss) Recognized in Income
  Twelve Months Ended December 31,
(in thousands) 2013 2012 2011
Derivatives not designated as hedging instruments       
Interest rate contracts(1)    
Other Non-
 Interest Income
 $89
 1,419
 (819)
Mortgage derivatives(2)    
Mortgage
Banking Income
 $(745) 2,364
 393
Total  $(656) 3,783
 (426)
        
(1)Gain (loss) represents fair value adjustments recorded for fair value hedges designated in hedging relationships and related hedged items.
(2) Gain (loss) represents net fair value adjustments (including credit related adjustments) for customer swaps and offsetting positions.
(3)(2) Gain (loss) represents net fair value adjustments recorded for interest rate lock commitments and commitments to sell mortgage loans to third partythird-party investors.

During the years ended December 31, 2013, 2012, and 2011, Synovus also reclassified $3.2 million, $7.3 million, and $6.9 million, respectively, from hedge-related basis adjustment, a component of long-term debt, as a reduction to interest expense. These deferred gains relate to hedging relationships that have been previously terminated and are reclassified into earnings over the remaining life of the hedged items.
Note 18 - Variable Interest Entities
Synovus has a contractual ownership or other interests in certain VIEs for which the fair value of the VIE's net assets may change exclusive of the variable interests. Under ASC 810-10-65, Synovus is deemed to be the primary beneficiary and required to consolidate a VIE if it has a variable interest in the VIE that provides it with a controlling financial interest. For such purposes, the determination of whether a controlling financial interest exists is based on whether a single party has both the power to direct the activities of the VIE that most significantly impact the VIE's economic performance and the obligation to absorb the losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE. ASC 810-10-65, as amended, requires continual reconsideration of conclusions reached regarding which interest holder is a VIE's primary beneficiary.
Synovus’ involvement with VIEs is discussed below. Synovus consolidates VIEs for which it is deemed the primary beneficiary.
Consolidated Variable Interest Entities
Rabbi Trusts – Synovus has established certain rabbi trusts related to deferred compensation plans offered to its employees. Synovus contributes employee cash compensation deferrals to the trusts and directs the underlying investments made by the trusts. The assets of these trusts are available to Synovus creditors of Synovus only in the event that Synovus becomes insolvent. These trusts are considered VIEs because either there is no equity at risk in the trusts or because Synovus provided the equity interest to its

150


employees in exchange for services rendered. While the employees have the ability to direct their funds within the trusts, Synovus is considered the primary beneficiary of the rabbi trusts as it has the ability to direct the underlying investments made by the trusts as well as make funding decisions related to the trusts, the activities that most significantly impact the economic performance of the rabbi trusts. Synovus includes the assets of the rabbi trusts as a component of other assets and a corresponding liability for the associated benefit obligation in other liabilities in its consolidated balance sheets. At December 31, 20122013, and 2012, the aggregate amount of rabbi trust assets and benefit obligation was $10$11.2 million. and $10.0 million, respectively.
Non-consolidated Variable Interest Entities
Low Income Housing Tax Credit Partnerships – Synovus and its subsidiary bank, Synovus Bank, make equity investments as a limited partner in various partnerships which are engaged in the development and operation of affordable multi-family housing utilizing the LIHTC pursuant to Section 42 of the Internal Revenue Code. The purpose of these investments is to earn a return on the investment and to support community reinvestment initiatives of Synovus’ subsidiary bank. The activities of these LIHTC partnerships are limited to development and operation of multi-family housing that is leased to qualifying residential tenants. These partnerships are generally located in southeastern communities where Synovus has a banking presence and are considered VIEs because Synovus, as the holder of an equity investment at risk, does not have voting or similar rights and does not participate in the management or direct the operations of the partnerships (activities which affect the success of the partnerships). Synovus

141


provides construction lending for certain of the LIHTC partnerships in which it also has an equity investment. Synovus is at risk for the amount of its equity investment plus the outstanding amount of any construction loans in excess of the fair value of the collateral for the loan but has no obligation to fund the operations or working capital of the partnerships. The general partners of these partnerships are considered the primary beneficiaries because they are charged with management responsibility which give them the power to direct the activities that most significantly impact the financial performance of the partnerships, and they are exposed to losses beyond Synovus’ equity investment. At December 31, 20122013, and 2012, the aggregate carrying value of Synovus’ investments in LIHTC partnerships was $10.6$8.5 million and $10.6 million, respectively, and the cumulative amount of equity investments was $28.8$28.8 million. in both 2013 and 2012. Synovus uses the equity method of accounting for these investments which are included as a component of other assets on Synovus’ consolidated balance sheet. At December 31, 20122013, and 2012, Synovus had fully funded all commitments and had no further commitments to fund equity investments in LIHTC partnerships.
Historic Rehabilitation Partnerships – Synovus Bank makes equity investments as a limited partner in various partnerships which are engaged in the preservation, renovation, and rehabilitation of historic structures and the subsequent operation of those structures as commercial properties or multi-family housing. Tax credit incentives are awarded based on a percentage of certified rehabilitation costs under Section 1.48-112 of the Internal Revenue Code. The purpose of these investments is to earn a suitable return on the investment and to support community reinvestment initiatives of Synovus Bank. The activities of these historic rehabilitation partnerships are limited to preservation and rehabilitation of historic structures, and operation of those structures for leasing to commercial or residential tenants. These partnerships are generally located in southeastern communities where Synovus Bank has a banking presence and are considered VIEs because Synovus Bank, as the holder of an equity investment at risk, does not have voting or similar rights and does not participate in the management or direct the operations of the partnerships (activities which affect the success of the partnerships). Synovus Bank provides construction lending for certain of the partnerships in which it also has an equity investment. Synovus Bank is at risk for the amount of its equity investment plus the outstanding amount of any construction loans in excess of the fair value of the collateral for the loan, but has no obligation to fund the operations or working capital of the partnerships. The general partners of these partnerships are considered the primary beneficiaries because they are charged with management responsibility which give them the power to direct the activities that most significantly impact the financial performance of the partnerships, and they are exposed to losses beyond Synovus’ equity investment. At December 31, 20122013, and 2012, the aggregate carrying value of Synovus’ investments in historic rehabilitation partnerships was $350zero and $350 thousand, respectively, and the cumulative amount of equity investments was $8.0$951 thousand and $8.0 million,. respectively. Synovus uses the equity method of accounting for these investments which are included as a component of other assets on Synovus’ consolidated balance sheet. At December 31, 20122013, Synovus had fully funded all commitments and had no further commitment to fund equity investments in historic rehabilitation tax credit partnerships.
Certain Commercial Loans – For certain troubled commercial loans, Synovus restructures the terms of the borrower’s debt in an effort to increase the probability of receipt of amounts contractually due. A troubled debt restructuring generally requires consideration of whether the borrowing entity is a VIE as economic events may have proven that the entity’s equity is not sufficient to permit it to finance its activities without additional subordinated financial support or a restructuring of the terms of its financing. As Synovus does not have the power to direct the activities that most significantly impact such troubled commercial borrowers’ operations, it is not considered the primary beneficiary, even in situations where, based on the size of the financing provided, Synovus is exposed to potentially significant benefits and losses of the borrowing entity. Synovus has no contractual requirements to provide financial support to the borrowing entities beyond certain funding commitments established upon restructuring of the terms of the debt that allows for preparation of the underlying collateral for sale and the borrowing entity is considered a VIE.


151


Note 19 - Visa Shares and Related AgreementAgreements
Synovus is a member of the Visa USA network and received shares of Visa Class B common stock in exchange for its membership interest in Visa USA in conjunction with the public offering by the Visa IPO in 2008. Visa members have indemnification obligations with respect to the Covered Litigation. Visa Class B shares are subject to certain restrictions until March 25, 2011 or settlement of the Covered Litigation. As of December 31, 20122013, all of the Covered Litigation had not been settled. Visa has established a litigation escrow to fund settlement of the Covered Litigation. The litigation escrow is funded by proceeds from Visa's conversion of Class B shares to Class A shares.
The Visa IPO was completed in March 2008. Immediately following completion of the Visa IPO in March 2008, Visa redeemed a portion of the Class B shares of its common stock held by Visa members. Synovus recognized a pre-tax gain of $38.5 million on redemption of a portion of its Visa Class B shares. During 2008 and 2009, Synovus reduced its contingent liability for its indemnification obligation upon events of Visa's funding of the litigation escrow through conversion of Class B shares as described above.
In November 2009, Synovus sold its remaining Visa Class B shares to another Visa USA member financial institution for $51.9 million and recognized a gain on sale of $51.9 million. In conjunction with the sale, Synovus entered into a derivative contract with the purchaser which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The fair value of the derivative liability ofcontract was $2.7 million and $3.0 million and $9.1 million, at December

142


31, 20122013 and 2011, respectively,2012. The fair value of the derivative contract is determined based on anmanagement's estimate of Visa's exposure to liability based upon probability-weighted potential outcomesthe timing and amount of the Covered Litigation settlement, and with respect to December 31, 2012 includes the present value of estimated future fees paidresulting payments due to the derivative counterparty andunder the estimated impactterms of a ten bps decrease in credit interchange fees for an eight-month period beginning in mid-2013.the contract.
Synovus paid settlements of approximately $9.9 million and $888 thousand to the derivative counterparty in connection with conversion rate changes in February 2012 and August 2012, respectively. The conversion rate changed each of these times in connection with Visa's deposit of funds to the litigation escrow. For the year ended December 31, 2013 and 2012, the $6.3 millionSynovus recognized indemnification charges included a $5.8of $1.6 million increase in the fair value of the derivative liability and $466 thousand of fees payable to the derivative counterparty.$6.3 million, respectively.
On July 13, 2012, Visa announced that it had signed a memorandum of understanding with the class plaintiffs in the multi-district interchange litigation (MDL 1720), which obligated the parties to enter into a settlement agreement, and on October 19, 2012, Visa announced that a settlement agreement had been executed to resolve class plaintiff's claims. Among other things, the settlement agreement provides for settlement payments of approximately $6.6 billion, of which Visa's share will be approximately $4.4 billion, and further provides for distribution to class merchants of an amount equal to ten basis points of default interchange across all credit rate categories for a period of eight consecutive months, which otherwise would have been paid to card issuers and which effectively reduces credit interchange for that period of time. The eight month period would begin sixty days after completion ofbegan on July 29, 2013. Under the court ordered period during which individualsettlement agreement, class membersplaintiffs may opt out of the proposed settlement.
These announcementsdamages portion of the class settlement, and then are entitled to receive no more than 25% of the original cash payments made into the settlement fund, based on the percentage of payment card sales volume for a defined period attributable to merchants who opted out. The class administration has reported that approximately 8,000 requests to opt out of the settlement were received, some of which involved multiple merchants. A number of opt-out cases have been factored intofiled. Any of these opt-out cases which the fair value determination ascourt transfers to, or otherwise includes in, MDL 1720 will be Covered Litigation for the purposes of Visa's retrospective responsibility plan.December 31, 2012 using the probability model described in Note 16 - Fair Value Accounting.
Management believes that the estimate of Synovus' exposure to the Visa indemnification and fees associated with the Visa Derivative is adequate based on current information, including Visa's recent announcements.announcements and disclosures. However, future developments in the litigation could require potentially significant changes to Synovus' estimate.

Note 20 - Commitments and Contingencies
In the normal course of business, Synovus enters into commitments to extend credit such as loan commitments and letters of credit to meet the financing needs of its customers. Synovus uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee.
The contractual amount of these financial instruments represents Synovus' maximum credit risk should the counterparty draw upon the commitment, and should the counterparty subsequently fail to perform according to the terms of the contract. Since many of the commitments are expected to expire without being drawn upon, total commitment amounts do not necessarily represent future cash requirements.
The carrying amount of loan commitments and letters of credit closely approximates the fair value of such financial instruments. Carrying amounts include unamortized fee income and, in some instances, allowances for any estimated credit losses from these financial instruments. These amounts are not material to Synovus' consolidated balance sheets.

152


Unfunded lending commitments and letters of credit at December 31, 20122013 are presented below.
(in thousands)  
Letters of credit (1)
$162,839
Letters of credit*$155,494
Commitments to fund commercial real estate, construction, and land development loans777,272
1,341,994
Unused credit card lines948,239
922,358
Commitments under home equity lines of credit849,691
896,817
Commitments to fund commercial and industrial loans2,977,320
3,290,598
Other loan commitments98,664
140,128
Total unfunded lending commitments and letters of credit$5,814,025
$6,747,389
  
(1) represents*Represents the contractual amount net of risk participations of $127116 million.

143


Lease Commitments
Synovus and its subsidiaries have entered into long-term operating leases for various facilities and equipment. Management expects that as these leases expire they will be renewed or replaced by similar leases based on need.
At December 31, 20122013, minimum rental commitments under all such non-cancelable leases for the next five years and thereafter are presented below.
(in thousands)  
2013$27,907
201423,860
$23,776
201521,032
22,581
201619,575
21,626
201717,842
20,147
201818,476
Thereafter183,753
191,657
Total$293,969
$298,263
  
Rental expense on facilities was $32.131.5 million, $31.632.1 million, and $32.331.6 million for the years ended December 31, 20122013, 20112012, and 20102011, respectively.
Repurchase Obligations for Mortgage Loans Originated for Sale
Substantially allThe majority of the mortgage loans originated by Synovus Mortgage are sold to third-party purchasers on a servicing released basis, without recourse, or continuing involvement (Synovus Mortgage does not retain the servicing rights). These loans are originated and underwritten internally by Synovus personnel and are primarily to borrowers in Synovus’ geographic market footprint. These sales are typically effected as non-recourse loan sales to GSEs and non-GSE purchasers.
Each GSE and non-GSE purchaser has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. The purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan.
To date, repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 20122013, Synovus Mortgage originated and sold approximately $7.117.9 billion of first lien GSE eligible mortgage loans and approximately $3.13.4 billion of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, was $6.71.7 million, $4.16.7 million, and $1.34.1 million for the years ended December 31, 20122013, 20112012, and 20102011, respectively. The total accrued liability related to mortgage repurchase claims was $5.24.1 million and $3.35.2 million, at December 31, 20122013 and 20112012, respectively.

153


Mortgage Loan Foreclosure Practices
At December 31, 20122013 and December 31, 20112012, Synovus had $2.943.11 billion and $3.032.95 billion, respectively of home equity and consumer mortgage loans which are secured by first and second liens on residential properties. Of this amount, approximately $882$992 million and $890$922 million,, respectively, consists of mortgages relating to properties in Florida and South Carolina which are states in which foreclosures proceed through the courts. To date, foreclosure activity in the home equity and consumer mortgage loan portfolio has been low. Any foreclosures on these loans are handled by designated Synovus personnel and external legal counsel, as appropriate, following established policies regarding legal and regulatory requirements. Based on information currently available, management believes that it does not have significant exposure to faulty foreclosure practices.

Note 21 - Legal Proceedings
Synovus carefully examines and considers each legal matter, and, in those situations where Synovus determines that a particular legal matter presents loss contingencies that are both probable and reasonably estimable, Synovus establishes an appropriate accrual. An event is considered to be “probable”probable if “thethe future event is likely to occur.” The actual While the final outcome of any legal proceeding is inherently uncertain, based on the information currently available, advice of counsel and available insurance coverage, management believes that the amounts accrued by Synovus inwith respect ofto legal matters as of December 31, 20122013 are not material to Synovus' consolidated financial statements.adequate. The actual costs of resolving legal claims may be higher or lower than the amounts accrued.

144


In addition, where Synovus determines that there is a reasonable possibility of a loss in respect of legal matters, including those legal matters described below, Synovus considers whether it is able to estimate the total reasonably possible loss or range of loss. An event is “reasonably possible” if “the chance of the future event or events occurring is more than remote but less than likely.” An event is “remote” if “the chance of the event or future event occurring is more than slight but less than reasonably possible." In many situations, Synovus may be unable to estimate reasonably possible losses due to the preliminary nature of the legal matters, as well as a variety of other factors and uncertainties. For those legal matters where Synovus is able to estimate a range of reasonably possible losses, Synovus' management currently estimates the aggregate range of reasonably possible lossesfrom our outstanding litigation, including, without limitation, the matters described below, is from zero to $75$25 million in excess of the amounts accrued, if any, related to those matters. This estimated aggregate range is based upon information currently available to Synovus, and the actual losses could prove to be higher. As there are further developments in these legal matters, Synovus will reassess these matters, and the estimated range of reasonably possible losses may change as a result of this assessment. Based on Synovus' current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus' consolidated financial condition, operating results of operations or cash flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations and financial condition for any particular period.
Synovus intends to vigorously pursue all available defenses to these legal matters, but will also consider other alternatives, including settlement, in situations where there is an opportunity to resolve such legal matters on terms that Synovus considers to be favorable, including in light of the continued expense and distraction of defending such legal matters. Synovus also maintains insurance coverage, which may (or may not) be available to cover legal fees, or potential losses that might be incurred in connection with the legal matters described below. The above-noted estimated range of reasonably possible losses does not take into consideration insurance coverage which may or may not be available for the respective legal matters.
Securities Class Action and Related Litigation
On July 7, 2009, the City of Pompano Beach General Employees' Retirement System filed suit against Synovus, and certain of Synovus' current and former officers, in the United States District Court, Northern District of Georgia (Civil Action File No. 1:09-CV-1811) (the “Securities Class Action”); and on June 11, 2010, Lead Plaintiffs, the Labourers' Pension Fund of Central and Eastern Canada and the Sheet Metal Workers' National Pension Fund, filed an amended complaint alleging that Synovus and the named individual defendants misrepresented or failed to disclose material facts that artificially inflated Synovus' stock price in violation of the federal securities laws. Lead Plaintiffs' allegations are based on purported exposure to Synovus' lending relationship with the Sea Island Company and the impact of such alleged exposure on Synovus' financial condition. Lead Plaintiffs in the Securities Class Action seek damages in an unspecified amount. On May 19, 2011, the Court ruled that the amended complaint failed to satisfy the mandatory pleading requirements of the Private Securities Litigation Reform Act. The Court also ruled that Lead Plaintiffs would be allowed the opportunity to submit a further amended complaint. Lead Plaintiffs served their second amended complaint on June 27, 2011. Defendants filed a Motion to Dismiss that complaint on July 27, 2011. On March 22, 2012, the Court granted in part and denied in part that Motion to Dismiss. On April 19, 2012, the Defendants filed a motion requesting that the Court reconsider its March 22, 2012 order. On September 26, 2012, the Court issued a written order denying the Motion for Reconsideration. Defendants filed their answer to the second amended complaint on May 21, 2012. Discovery in this case is ongoing.
On NovemberMarch 7, 2013, the Court granted Lead Plaintiffs' motion for class certification. On May 23, 2013, the 11th Circuit Court of Appeals granted Defendants permission to appeal the District Court’s certification of the class. On October 4, 2009,2013, the Lead Plaintiffs and the Defendants reached a shareholder filed a putative derivative action purportedly on behalf of Synovus in the United States District Court, Northern District of Georgia (Civil Action File No. 1:09-CV-3069) (the “Federal Shareholder Derivative Lawsuit”), against certain current and/or former directors and executive officers of Synovus. The Federal Shareholder Derivative Lawsuit

154


asserts that the individual defendants violated their fiduciary duties based upon substantially the same facts as alleged insettlement-in-principle to settle the Securities Class Action. Under the settlement-in-principle, the Defendants shall cause to be paid $11.8 million (the “Securities Class Action described above. The plaintiff is seeking to recover damagesSettlement Payment”) in an unspecified amount and equitable and/or injunctive relief.
On December 1, 2009, at the requestexchange for broad releases, dismissal with prejudice of the parties, the Court consolidated the Securities Class Action and Federal Shareholder Derivative Lawsuit for discovery purposes, captioned In reother material and customary terms and conditions.  Synovus Financial Corp., 09-CV-1811-JOF, holdingexpects that, the two cases involve “common issuessubject to execution of law and fact.” Plaintiff in the Federal Shareholder Derivative Lawsuit served a verified amended shareholder derivative complaint on June 5, 2012. On July 25, 2012, Defendants filed a motion to dismiss the amended shareholder derivative complaint. Discovery in this case is ongoing.
On December 21, 2009, a shareholder filed a putative derivative action purportedly on behalf of Synovus in the Superior Court of Fulton County, Georgia (the “State Shareholder Derivative Lawsuit”), against certain current and/or former directors and executive officers of Synovus. The State Shareholder Derivative Lawsuit asserts that the individual defendants violated their fiduciary duties based upon substantially the same facts as alleged in the Federal Shareholder Derivative Lawsuit described above. The plaintiff is seeking to recover damages in an unspecified amount and equitable and/or injunctive relief. On June 17, 2010, the Superior Court entered an Order staying the State Shareholder Derivative Lawsuit pending resolutionappropriate release of the Federal Shareholder Derivative Lawsuit.
On October 4, 2012,Defendants’ insurance carriers and other customary acknowledgments by the parties to the Federal Shareholder Derivative Lawsuit reached an agreement in principal to settle, subject to the Court's approval, the outstanding derivative claims purportedly brought on behalf of Synovus in the Federal Shareholder Derivative Lawsuit and the State Shareholder Derivative Lawsuit. On November 14, 2012, the parties to the Federal Shareholder Derivative Lawsuit executed a Stipulation of Settlement memorializing the principal terms of their proposed settlement agreement (the “Settlement Agreement”). On January 8, 2013, the Court granted preliminary approval to the proposed Settlement Agreement. The Settlement Agreement was finally approved at a hearing held on February 26, 2013.
There are significant uncertainties involved in any potential class action and derivative litigation. Synovus may seek to mediateDefendants, the Securities Class Action in order to determine whether a reasonable settlementSettlement Payment will be fully covered by insurance. There can be reached.no assurance that the settlement-in-principle will be approved by the District Court. In the event the settlement-in-principle of the Securities Class Action is not approved by the District Court and finally settled, Synovus and the individually named defendants collectively intend to vigorously defend themselves against the Securities Class Action.
Overdraft Litigation
Posting Order Litigation
On September 21, 2010, Synovus, Synovus Bank and CB&T were named as defendants in a putative multi-state class action relating to the manner in which Synovus Bank charges overdraft fees to customers. The case, Childs et al. v. Columbus Bank and Trust et al., was filed in the Northern District of Georgia, Atlanta Division, and asserts claims for breach of contract and breach of the covenant of good faith and fair dealing, unconscionability, conversion and unjust enrichment for alleged injuries suffered by plaintiffs as a result of Synovus Bank's assessment of overdraft charges in connection with its POS/debit and automated-teller machine cards allegedly resulting from the sequence used to post payments to the plaintiffs' accounts. On October 25, 2010, the Childs case was transferred to a multi-district proceeding in the Southern District of Florida. In Re: Checking Account Overdraft Litigation,, MDL No. 2036. Plaintiffs amended their complaint on October 21, 2011. The Synovus entities filed a motion to dismiss

145


the amended complaint on November 22, 2011. On July 26, 2012, the court denied the motion as to Synovus and Synovus Bank, but granted the motion as to CB&T. Synovus and Synovus Bank filed their answer to the amended complaint on September 24, 2012. The case is currently in discovery.
On January 25, 2012, Synovus Bank was named as a defendant in another putative multi-state class action relating to the manner in which Synovus Bank charges overdraft fees to customers. The case, Green et al. v. Synovus Bank, was filed in the Middle District of Georgia, Columbus Division, and asserts claims for breach of contract and breach of the covenant of good faith and fair dealing, unconscionability, conversion, unjust enrichment and money had and received for alleged injuries suffered by plaintiffs as a result of Synovus Bank's assessment of overdraft charges in connection with its POS/debit and automated-teller machine cards allegedly resulting from the sequence used to post payments to the plaintiffs' accounts. On February 14, 2012, Synovus Bank filed a motion to dismiss the complaint. On March 8, 2012, Plaintiff filed an amended complaint to add a claim under the Georgia Fair Business Practices Act. On March 22, 2012, Synovus Bank filed a motion to dismiss the amended complaint. On April 19, 2012, the Judicial Panel on Multidistrict Litigation issued a Conditional Transfer Order conditionally transferring the case to the multi-district proceeding in the Southern District of Florida. In Re: Checking Account Overdraft Litigation, MDL No. 2036. On April 20, 2012, Synovus Bank and Plaintiffs separately filed objections to the Conditional Transfer Order. On May 4 and 5, 2012 Synovus Bank and Plaintiffs separately filed motions to vacate the Conditional Transfer Order. On August 3, 2012, the Judicial Panel on Multidistrict Litigation ordered the case transferred to the multi-district proceeding in the Southern District of Florida. In Re: Checking Account Overdraft Litigation, MDL No. 2036.
On September 5, 2012, the plaintiffs in the Childs case filed an amended complaint that added Richard Green, the named plaintiff from the Green et al. v. Synovus Bank case, as a named plaintiff in the Childs case. As a result, the parties advised the

155


court that the Green et al. v. Synovus Bank case should be dismissed without prejudice. On November 8, 2012, the court entered an order dismissing without prejudice the Green case.
Assertion of Overdraft Fees as Interest Litigation
Synovus Bank was also named as a defendant in a putative state-wide class action in which the plaintiffs allege that overdraft fees charged to customers constitute interest and, as such, are usurious under Georgia law. The case, Griner et. al. v. Synovus Bank, et. al. was filed in Gwinnett County State Court (state(State of Georgia) on July 30, 2010, and asserts claims for usury, conversion and money had and received for alleged injuries suffered by the plaintiffs as a result of Synovus Bank's assessment of overdraft charges in connection with its POS/debit and automated-teller machine cards used to access customer accounts. Plaintiffs contend that such overdraft charges constitute interest and are therefore subject to Georgia usury laws. Synovus Bank contends that such overdraft charges constitute non-interest fees and charges under both federal and Georgia law and are otherwise exempt from Georgia usury limits. On September 1, 2010, Synovus Bank removed the case to the United States District Court for the Northern District of Georgia, Atlanta Division. The plaintiffs filed a motion to remand the case to state court. On July 22, 2011, the federal court entered an order granting plaintiffs' motion to remand the case to the Gwinnett County State Court. Synovus Bank subsequently filed a motion to dismiss. On February 22, 2012, the state court entered an order denying the motion to dismiss. On March 1, 2012, the state court signed and entered a certificate of immediate review thereby permitting Synovus Bank to petition the Georgia Court of Appeals for a discretionary appeal of the denial of the motion to dismiss. On March 12, 2012, Synovus Bank filed its application for interlocutory appeal with the Georgia Court of Appeals. On April 3, 2012, the Georgia Court of Appeals granted Synovus Bank's application for interlocutory appeal of the state court's order denying Synovus Bank's motion to dismiss. On April 11, 2012, Synovus Bank filed its notice of appeal. Oral arguments were heard in the case on September 19, 2012. On March 28, 2013, the Georgia Court of Appeals entered an order affirming the denial of Synovus Bank's motion to dismiss and remanding the case back to the State Court of Gwinnett County for further proceedings. On April 8, 2013, Synovus Bank filed a motion requesting that the Court of Appeals reconsider its March 28, 2013 order. On April 11, 2013, the Court of Appeals entered an order denying Synovus Bank's motion for reconsideration.  On April 19, 2013, Synovus Bank filed a notice of its intent to petition the Supreme Court of Georgia for a writ of certiorari.  On May 1, 2013, Synovus Bank filed a petition for writ of certiorari with the Supreme Court of Georgia.  On October 7, 2013, the Supreme Court of Georgia accepted certiorari and vacated the March 28, 2013 order of the Georgia Court of Appeals instanter with direction that the Court of Appeals remand the case to the trial court for further consideration in light of the effect, if any, of the July 3, 2013 Declaratory Order issued by the Georgia Department of Banking and Finance, which declares that to provide parity with national banks, overdraft fees imposed by state-chartered banks in connection with deposit accounts are not subject to Georgia’s usury laws. The case remains pendingtrial court held a hearing for consideration of this issue on appeal.November 21, 2013, and a decision is pending.

On February 3, 2014, the Gwinnett County State Court (State of Georgia) issued an order preliminarily approving the proposed settlement (the “Griner Settlement”) by and among Synovus Financial Corp. and Synovus Bank (collectively referred to herein as “Synovus”), and the plaintiffs in the Griner case. Under the terms of the Griner Settlement, Synovus has agreed to (1) establish a fund to pay eligible class member claims and (2) pay an agreed-upon amount of fees to counsel for the plaintiffs in the Griner Overdraft Litigation. In exchange, each purported class member in the Overdraft Litigation will give Synovus a full and final general release of all claims alleged or that could be alleged in the Overdraft Litigation.
Note 22 - Employment Expenses and Benefit Plans
As ofFor the year ended December 31, 2013, Synovus provided a 100% matching contribution on the first 4% of eligible employee 401(k) contributions for a total annual contribution of $9.1 million. For the years ended December 31, 2012 and 2011, Synovus did not make contributions to the 401(k) plan. Prior to 2013, Synovus had three separate non-contributory retirement and benefit plans consisting of money purchase pension, profit sharing, and 401(k) plans; these plans which covercovered all eligible employees. Annual discretionary contributions to these plans arewere previously set each year by the Boards of DirectorsCEO, but cannotcould not exceed amounts allowable as a deduction for federal income tax purposes. ForEffective January 1, 2013, Synovus made changes to the year ended December 31, 2012,401(k) plan and froze the money purchase pension plan; the money purchase pension plan was merged into the profit sharing plan on July 1, 2013. Synovus will makemade an aggregate contribution for eligible employees to the money purchase pension plan of 3.0% of eligible compensation. Synovus made an aggregate contribution for eligible employees to the money purchase pension plan of 3.0%salaries for the year ended December 31, 20112012 and 3.0% of eligible salaries for the year ended December 31, 20102011. The expense recorded for the years ended December 31, 2012, 2011, and 20102011 was approximately $7.1 million, and $7.4 million, and $8.9 million, respectively. For the years ended December 31, 20122013, , 20112012, and 20102011, Synovus did not make contributions to the profit sharing and 401(k) plans.plan.
For the year ended December 31, 2013, Synovus hashad a stock purchase plansplan for directors and employees whereby Synovus has historicallymade contributions equal to 15% of every $1 of employee and director voluntary contributions according to the years of service schedule, subject to certain maximum contribution limitations. Prior to 2013, Synovus made contributions equal to one-half of employee and director voluntary contributions, subject to certain maximum contribution limitations.investments. The funds are used to purchase outstanding shares of Synovus Common Stock. Synovus recorded as expense $955 thousand, $4.1 million, $4.6 million, and $6.04.6 million for contributions to these plans in 2013, 2012, and 2011, and 2010, respectively.

Effective January 1, 2013, Synovus made changes to the above mentioned plans by providing a 100% match on the first 4%
146


Synovus has entered into salary continuation agreements with certain employees for past and future services which provide for current compensation in addition to salary in the form of deferred compensation payable at retirement or in the event of death, total disability, or termination of employment. The aggregate cost of these salary continuation plans and associated agreements is not material to the consolidated financial statements.
In December 2010, management amended the Synovus Retiree Medical Plan (the Retiree Medical Plan or the Plan). Under the provisions of the Retiree Medical Plan, employees who terminated employment after becoming eligible for early retirement (attaining age 50 with 15 or more years of service) could elect medical coverage for themselves and their eligible dependents. This coverage may continue until the former employee (or his spouse) reaches age 65 or cover eligible dependents in accordance with the Plan’s provision. Per the amendment, Synovus eliminated the post-retirement medical plan coverage for all employees who retired on or after March 1, 2011. Participants who were already receiving benefits under the Retiree Medical Plan will continue to receive benefits under the Plan. At December 31, 2012, the Retiree Medical Plan had93 participants.
The amendment to the Retiree Medical Plan noted above was considered a “curtailment event” under ASC 715 because it eliminated the accrual of defined benefits for all of the future services of a significant number of active employees. At the time of the Plan amendment, Synovus estimated the number of eligible participants that would elect coverage by the specified deadline

156


of March 31, 2011 to calculate the $7.1 million curtailment gain that was recognized during 2010. Based on the actual number of retirees who elected medical coverage for themselves and/or their eligible dependents, the actual curtailment gain was $6.7 million which resulted in an adjustment of $398 thousand to the curtailment gain that was recorded during the year ended December 31, 2011.

Note 23 - Share-based Compensation
General Description of Share-based Plans
Synovus has a long-term incentive plan under which the Compensation Committee of the Board of Directors has the authority to grant share-based awards to Synovus employees. On April 25, 2013, the Synovus shareholders approved the 2013 Omnibus Plan, replacing the 2007 Omnibus Plan. The 2013 Omnibus Plan authorizes 60,000,000 common share equivalents available for grant, where grants of options count as one share equivalent and grants of full value awards (e.g., restricted share units, market restricted share units) count as 2 share equivalents. Any restricted share units that are forfeited and options that expire unexercised will again become available for issuance under the Plan. At December 31, 20122013, Synovus had a total of 23,855,80157,126,291 shares of its authorized but unissued Common Stock reserved for future grants under the 20072013 Omnibus Plan. The Plan permits grants of share-based compensation including stock options, non-vested shares, and restricted share units. The grants generally include vesting periods ranging from two to five years and contractual terms of ten years. Stock options are granted at exercise prices which equal the fair market value of a share of common stock on the grant-date. Non-vested shares and restricted share units are awarded at no cost to the recipient upon their grant. Synovus has historically issued new shares to satisfy share option exercises and share unit conversions. Dividend equivalents are paid on outstanding restricted share units in the form of additional restricted share units that vest over the same vesting period or the vesting period left on the original restricted share unit grant.
During 2013, Synovus granted 1,488,620 restricted share units to key employees and non-employee directors. Synovus also granted 283,584 market restricted share units to senior management during 2013. The restricted share units and the market restricted share units contain a service-based vesting period of three years with most awards vesting pro-rata over three years and some awards vesting at the end of three years. The weighted average grant-date fair value of the awarded restricted share units and market restricted share units was $2.80 and $3.49, respectively. During 2013, Synovus also granted 6,003,250 stock options with a weighted average exercise price of $2.52 and service-based vesting pro-rata over three years. During 2012, Synovus awarded an aggregate amount of 3,330,293 restricted share units to key employees and non-employee directors.units. The majority of the awards contain a service-based vesting period of three years with some awards vesting at the end of three years and some awards vesting one-third of the total grant amount on each anniversary of the grant-datepro-rata over the three year period. years. The weighted average grant-date fair value of the awarded restricted share units in 2012 was $2.07 per share. During 2012, Synovus also granted 4,586,666 stock options with a weighted average exercise price of $2.05 and a service-based vesting period ofpro-rata over three years to key employees throughout the Synovus organization. The stock options granted during 2012 vest over a three-year period, with one-third of the total grant amount vesting on each anniversary of the grant-date.years. During 2011, Synovus granted 3,815,942 restricted share units to key employees throughout the Synovus organization. The majority of the awards containwith a service-based vesting period of two years. The weighted average grant-date fair value of the awarded restricted share units in 2011 was $2.65 per share. During 2010, Synovus granted 3,442,586 stock options with an exercise price$2.65 and a service-based vesting period of $2.80 to key employees across the Synovus organization. These stock options have a three year vesting schedule with one-half of the total grant vesting after two years of service and the remaining one-half vesting after three years of service. During 2010, Synovus also granted 844,205 restricted share units to senior management. In addition to a service vesting requirement, the vesting of the restricted share units made to senior management during 2012, 2011, and 2010 is contingent upon the repayment of its Series A Preferred Stock and achievement of certain profitability requirements. Due to multiple vesting requirements of certain awards, the date Synovus expects all vesting criteria to be met is reviewed quarterly to ensure expense is amortized over the appropriate time period.years.
Share-based Compensation Expense
Synovus’ share-based compensation costs associated with employee grants are recorded as a component of salaries and other personnel expense in the consolidated statements of operations.income. Share-based compensation costs associated with grants made to non-employee directors of Synovus are recorded as a component of other operating expenses. Share-based compensation expense for service-based awards is recognized net of estimated forfeitures for plan participants on a straight-line basis over the vesting period. Total share-based compensation expense was $9.47.5 million, $6.09.4 million, and $7.26.0 million for 20122013, 20112012, and 20102011, respectively. The total income tax benefit recognized in the consolidated statements of operationsincome for share-based compensation arrangements was approximately $3.62.9 million for 2013 and $3.6 million for 2012. No income tax benefit was recognized in the consolidated statements of operationsincome for share-based compensation arrangements for 2011 and $128 thousand was recognized for 2010.2011. No share-based compensation costs have been capitalized for the years ended December 31, 20122013, 20112012, and 20102011.
As of December 31, 20122013, unrecognized compensation cost related to the unvested portion of share-based compensation arrangements involving shares of Synovus stock was approximately $9.012.4 million.
Stock Options
The fair value of stock option grants used in measuring compensation expense was determined using the Black-Scholes option pricing model with the following weighted-average assumptions.
  2013 2012 2011
Risk-free interest rate 1.11% 1.23% NA
Expected stock price volatility 50.0
 65.0
 NA
Dividend yield 1.6
 2.0
 NA
Expected life of options 6.0 years
 6.0 years
 NA
       

157147


  2012 2011 2010
Risk-free interest rate 1.23% NA 2.8
Expected stock price volatility 65.0
 NA 63.0
Dividend yield 2.0
 NA 1.4
Expected life of options 6.0 years
 NA 6.25 years
       
The expected volatility for awards granted in 20122013 was based on Synovus' historical and 2010implied volatility. The expected volatility for awards granted in 2012 was based on Synovus’ historical stock price volatility. The expected life for stock options granted during 20122013 and 20102012 was calculated using the “simplified” method as prescribed by SAB No. 110. The weighted average grant-date fair value of stock options granted in 20122013 and 20102012 was $1.03 and $1.50, respectively..
A summary of stock option activity and changes during the years ended December 31, 20122013, 20112012, and 20102011 is presented below.
Stock Options

          
2012 2011 20102013 2012 2011

Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise PriceShares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price
Outstanding at beginning of year17,886,318
 $10.63
 21,723,381
 $10.81
 28,167,011
 $10.94
19,289,705
 $8.40
 17,886,318
 $10.63
 21,723,381
 $10.81
Options granted4,586,666
 2.05
 
 
 3,442,586
 2.80
6,003,250
 2.52
 4,586,666
 2.05
 
 
Options exercised
 
 
 
 (430) 2.21
(455,767) 2.47
 
 
 
 
Options forfeited(174,842) 2.38
 (471,386) 10.72
 (150,003) 2.80
(364,075) 2.35
 (174,842) 2.38
 (471,386) 10.72
Options expired(3,008,437) 12.36
 (3,365,677) 11.75
 (9,735,783) 8.48
(1,932,345) 8.98
 (3,008,437) 12.36
 (3,365,677) 11.75
Options outstanding at end of year19,289,705
 $8.40
 17,886,318
 $10.63
 21,723,381
 $10.81
22,540,768
 $7.00
 19,289,705
 $8.40
 17,886,318
 $10.63
Options exercisable at end of year13,296,595
 $10.94
 14,365,773
 $12.06
 16,879,440
 $12.14
13,994,362
 $9.82
 13,296,595
 $10.94
 14,365,773
 $12.06
                      
The aggregate intrinsic value for outstanding stock options at December 31, 20122013 was $1.814.9 million and the aggregate intrinsic value for options exercisable at December 31, 20122013 was $31 thousand.$4.4 million. As of December 31, 20122013, the weighted average remaining contractual life was 4.695.37 years for options outstanding and 2.953.26 years for options exercisable.
The intrinsic value of stock options exercised during the year ended December 31, 2013 was $367 thousand. The total grant date fair value of stock options vested during 20122013, 20112012, and 20102011 was $4.3 million, $2.9 million, $1.5 million, and $2.31.5 million, respectively. At December 31, 20122013, the total unrecognized compensation cost related to non-vested stock options was approximately $3.35.6 million. This cost is expected to be recognized over a weighted-average remaining period of 1.541.43 years.
Non-vested SharesRestricted Share Units and Market Restricted Share Units
Compensation expense is measured based on the grant date fair value of non-vested sharesrestricted share units and market restricted share units. The fair value of non-vested shares and restricted share units is equal to the market price of Synovus’ Common Stock on the grant date. The fair value of market restricted share units granted during 2013 was estimated on the date of grant using a Monte Carlo simulation model with the following assumptions: risk-free interest rate of 0.63%, expected stock price volatility of 40%, dividend yield of 1.19%, and a simulation period of 3 years. The expected volatility was based on Synovus' historical and implied volatility. The Monte Carlo model estimates fair value based on 100,000 simulations of future share price using a stochastic model of stock price behavior. The weighted-average grant-date fair value of restricted share units granted during 2013 was $2.80 and the grant date fair value of the market restricted share units granted during 2013 was $3.49. The weighted-average grant-date fair value of restricted share units granted during 2012 was $2.07. The weighted-average grant-date fair value of restricted share units granted during 2011 was $2.65 and the weighted-average grant date fair value of restricted share units granted during 20102011 was $2.80.$2.65. The total fair value of non-vested shares and restricted share units vested during 20122013, 20112012, and 20102011 was $9.8 million, $3.5 million, and $356 thousand, and $5.1respectively. The total fair value of restricted share units vested during 2013 of $9.8 million, respectively. included $5.0 million from restricted share units that vested upon repayment of Synovus' Series A Preferred Stock on July 26, 2013.
A summary of non-vested shares outstanding (excluding the performance-vesting shares described below) and changesSynovus granted 283,584 market restricted share units to senior management during the yearsyear ended December 31, 2012, 2011, and 20102013 is presented below.with a grant date fair value of $3.49. The number of market restricted share units that will ultimately vest ranges from 75% to 125% of target based on Synovus' total shareholder return. At December 31, 2013, total unrecognized compensation cost related to market restricted share units was approximately $990 thousand with a weighted average remaining period of 1.50 years.
Non-vested SharesShares Weighted-Average Grant-date Fair Value
Outstanding at January 1, 2010188,233
 $26.75
Granted
 
Vested(163,924) 28.28
Forfeited(7,349) 25.81
Outstanding at December 31, 201016,960
 12.41
Granted
 
Vested(16,000) 12.40
Forfeited(960) 12.50
Outstanding at December 31, 2011
 
    

158


A summary of restricted share units outstanding and changes during the years ended December 31, 20122013, 20112012, and 20102011 is presented below.below (excluding market restricted share units described above).

148


Restricted Share Units

 
 Share Units
 Weighted-Average Grant-date Fair ValueShare Units Weighted-Average Grant-date Fair Value
Outstanding at January 1, 201074,815
 $12.01
Granted844,205
 2.80
Dividend equivalents granted10,082
 2.60
Vested(45,406) 12.45
Forfeited(3,295) 12.89
Outstanding at December 31, 2010880,401
 3.05
Outstanding at January 1, 2011880,401
 $3.05
Granted3,815,942
 2.65
3,815,942
 2.65
Dividend equivalents granted86,494
 1.64
86,494
 1.64
Vested(25,534) 6.15
(25,534) 6.15
Forfeited(229,328) 2.91
(229,328) 2.91
Outstanding at December 31, 20114,527,975
 2.67
4,527,975
 2.67
Granted
3,330,293
 2.07
3,330,293
 2.07
Dividend equivalents granted
112,616
 2.19
112,616
 2.19
Vested(1,314,063) 2.70
(1,314,063) 2.70
Forfeited
(213,842) 2.49
(213,842) 2.49
Outstanding at December 31, 2012
6,442,979
 $2.35
6,442,979
 2.35
Granted
1,488,620
 2.80
Dividend equivalents granted
74,820
 3.00
Vested(3,816,081) 2.56
Forfeited
(118,599) 2.07
Outstanding at December 31, 20134,071,739
 $2.34
      
As of December 31, 20122013, total unrecognized compensation cost related to the foregoing restricted share units was approximately $5.7 million.$5.8 million. This cost is expected to be recognized over a weighted-average remaining period of 1.431.54 years.
Synovus authorized a total grant of 63,386 shares of non-vested stock to a key executive with a performance-vesting schedule (performance-vesting shares) in 2005 that fully vested during 2010. The total fair value of performance-vesting shares vested during 2010 was $269 thousand.
During 2013 and 2012, Synovus also granted 490,102 and 770,573, respectively, salary stock units to senior management, which vested and were expensed immediately upon grant. Compensation expense is initially determined based on the number of salary stock units granted and the market price of Synovus' Common Stock at the grant date. Subsequent to the grant date, compensation expense is recorded for changes in Common Stock market price. The total fair value of salary stock units granted during 2013 and 2012 was $1.8 million and $1.9 million., respectively. Additionally, Synovus recorded compensation expense of $200 thousand during 2013 related to salary stock units granted during 2012 that were settled on February 15, 2013. The salary stock units granted during 2013 are classified as liabilities and were settled in cash on FebruaryJanuary 15, 2013.2014.
Cash received from option exercises of Common Stock for the year ended December 31, 2013 was $1.0 million. Cash paid for taxes due on vesting of employee restricted share units where restricted share units were withhold to cover taxes was $3.6 million for the year ended December 31, 2013.
During 2013, Synovus recognized a net tax benefit of $317 thousand associated with vesting of restricted share units and expired stock options to additional paid-in capital within shareholders' equity. During 2012, Synovus recognized a tax deficiency of $715$715 thousand associated with vesting of restricted share units and expired stock options to additional paid-in capital within shareholders' equity. During 2011, and 2010, Synovus recorded a tax deficiency of $677$677 thousand and $3.0 million, respectively, associated with vesting of non-vested shares and restricted share units and expired stock options to the deferred tax asset valuation allowance. Synovus' future stock price will determine if a tax benefit is realized on outstanding stock options. If a tax benefit is not realized on outstanding stock options then the deferred tax asset associated with the outstanding stock options will be reduced with a corresponding tax deficiency recorded to additional paid-in capital.

149


The following table provides aggregate information regarding grants under all Synovus equity compensation plans through December 31, 20122013.

Plan Category(1)
 (a) Number of securities to be issued upon vesting of restricted share units (b) Number of securities to be issued upon exercise of outstanding options (c) Weighted-average exercise price of outstanding options in column (b) (d) Number of shares remaining available for issuance excluding shares reflected in columns (a) and (b)  (a) Number of securities to be issued upon vesting of restricted share units (b) Number of securities to be issued upon exercise of outstanding options (c) Weighted-average exercise price of outstanding options in column (b) (d) Number of shares remaining available for issuance excluding shares reflected in columns (a) and (b) 
Shareholder approved equity compensation plans for shares of Synovus stock 6,442,979
 19,103,267
 $8.41
 23,855,801
(2) 
 4,071,739
 22,437,168
 $6.96
 57,126,291
(2) 
Non-shareholder approved equity compensation plans 
 
 
 
  
 
 
 
 
Total 6,442,979
 19,103,267
 $8.41
 23,855,801
  4,071,739
 22,437,168
 $6.96
 57,126,291
 
                  
(1) Does not include information for equity compensation plans assumed by Synovus in mergers. A total of 186,438103,600 shares of Common Stock were issuable upon exercise of options granted under plans assumed in mergers and outstanding at December 31, 20122013. The weighted average exercise price of all options

159


granted under plans assumed in mergers and outstanding at December 31, 20122013 was $7.46.$8.53. Synovus cannot grant additional awards under these assumed plans.
(2) Includes 23,855,80157,126,291 shares available for future grants as share awards under the 20072013 Omnibus Plan.

Note 24 - Income Taxes
The components of income tax (benefit) expense from continuing operations for the years ended December 31, 20122013, 20112012, and 20102011 are presented below:
(in thousands)2012 2011 2010
Current     
Federal$2,831
 (99) (20,185)
State(6,885) 1,768
 (4,181)
Total current income tax (benefit) expense(4,054) 1,669
 (24,366)
Deferred     
Federal(666,242) 535
 (4,834)
State(128,436) (892) 14,049
Total deferred income tax (benefit) expense(794,678) (357) 9,215
Total income tax (benefit) expense$(798,732) 1,312
 (15,151)
      
Income tax expense from discontinued operations for the year ended December 31, 2010 was $27.5 million.
(in thousands)2013 2012 2011
Current     
Federal$5,460
 2,831
 (99)
State(2,630) (6,885) 1,768
Total current income tax expense (benefit)2,830
 (4,054) 1,669
Deferred     
Federal78,870
 (666,242) 535
State11,545
 (128,436) (892)
Total deferred income tax expense (benefit)90,415
 (794,678) (357)
Total income tax expense (benefit)$93,245
 (798,732) 1,312
      
Income tax expense (benefit) from continuing operations does not reflect the tax effects of unrealized gains (losses) on investment securities available for sale, unrealized gains (losses) on cash flow hedges, and amortization of post-retirement unfunded health benefits. This information is presented in the Consolidated Statements of Comprehensive Income (Loss).
Income tax effects for items that were charged or credited directly to shareholders' equity consisted of a decrease to shareholders' equity totaling $715 thousand and an increase to shareholders' equityof $317 thousand and a decrease of $16715 thousand for the years ended December 31, 20122013 and 20112012, respectively, relating to share-based compensation transactions. There were no such items during for 2011.2010.

Income tax expense (benefit) as shown in the consolidated statementsConsolidated Statements of operationsIncome differed from the amounts computed by applying the U.S. federal income tax rate of 35% to income (loss) from continuing operations before income taxes. A reconciliation of the differences for the years ended December 31, 20122013, 20112012 and 20102011 is shown below:
Years Ended December 31,Years Ended December 31,
(in thousands)2012 2011 20102013 2012 2011
Income tax expense (benefit) at statutory federal income tax rate$11,017
 (20,836) (297,210)$88,420
 11,017
 (20,836)
Increase (decrease) in taxes resulting from:     
State income tax benefit, net of federal income tax effect(3,935) (3,084) (30,598)
Increase (decrease) resulting from:     
State income tax expense (benefit), net of federal income tax effect9,877
 (3,935) (3,084)
Tax-exempt income(2,026) (2,316) (2,678)(1,407) (2,026) (2,316)
Tax credits(1,558) (1,461) (1,576)(1,473) (1,558) (1,461)
Cash surrender value of life insurance(2,907) (2,911) (2,888)(2,932) (2,907) (2,911)
Change in valuation allowance, federal and state(802,771) 31,844
 320,377
(4,083) (802,771) 31,844
Other, net3,448
 76
 (578)4,842
 3,448
 76
Total income tax (benefit) expense$(798,732) 1,312
 (15,151)
Total income tax expense (benefit)$93,245
 (798,732) 1,312
          

160150


The tax effects of temporary differences that gave rise to significant portions of the deferred tax assets and liabilities at December 31, 20122013 and 20112012 are presented below.
(in thousands)2012 20112013 2012
Deferred tax assets      
Net operating loss carryforwards$590,938
 514,275
$510,350
 590,938
Allowance for loan losses179,916
 268,406
136,510
 179,916
Tax credit carryforwards44,563
 44,170
45,767
 44,563
Finance lease transactions6,236
 4,901
Net unrealized loss on cash flow hedges774
 243
Deferred revenue15,474
 12,253
Share-based compensation12,414
 13,303
Net unrealized losses on investment securities available for sale9,776
 
Other46,536
 46,779
48,852
 27,990
Total gross deferred tax assets868,963
 878,774
779,143
 868,963
Less valuation allowance(18,658) (821,429)(14,575) (18,658)
Total deferred tax assets850,305
 57,345
764,568
 850,305
Deferred tax liabilities      
Excess tax over financial statement depreciation(13,945) (16,371)(8,210) (13,945)
Ownership interest in partnership(5,961) (2,721)
Net unrealized gains on investment securities available for sale(19,051) (29,390)
 (19,051)
Other(10,903) (9,446)(5,751) (8,182)
Total gross deferred tax liabilities(43,899) (55,207)(19,922) (43,899)
Net deferred tax asset$806,406
 2,138
$744,646
 806,406
      
The net reductiondecrease in the valuation allowance for the years ended December 31, 2013 and 2012 was $4.1 million and $802.8 million, respectively. The net decrease in the valuation allowance for the year ended December 31, 2013 is due to the Company's election to file, in one of its states of operation, a consolidated state income tax return. The net addition to the valuation allowance for the year ended December 31, 20122011 was$802.8 million. Net additions to the valuation allowance during the years ended December 31, 2011, and 2010, were $31.8 million and $320.4 million, respectively..
Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all the positive and negative evidence. During 2009, the Company established a valuation allowance for substantially all of its deferred tax assets, primarily due to the realization of significant losses, significant credit deterioration, and negative trending in asset quality and uncertainty regarding the amount of future taxable income that the Company could forecast. At December 31, 2011, based on the assessment of all the positive and negative evidence, management concluded that there was not sufficient evidence to conclude that it was more likely than not that Synovus would realize the benefits associated with its deferred tax assets; accordingly, the Company continued to maintain a valuation allowance for substantially all of the deferred tax assets.
At December 31, 2012, the Company continues to beremained in a three-year cumulative loss position, which representsrepresented significant negative evidence. However, based on the assessment of all the positive and negative evidence, management concluded that it was more likely than not that $806.4 million of the net deferred tax assets willwould be realized based upon future taxable income, and therefore reversed $802.8 million of the valuation allowance. The valuation allowance of $18.7 million at December 31, 2012 iswas related to specific state income tax credits and specific state NOL carryforwards that have various expiration dates through the tax year 2018 and 2027, respectively, and arewere expected to expire before they cancould be utilized.
The deferred tax asset valuation allowance was reversed in the fourth quarter of 2012 after the achievement of operating results for the fourth quarter and full year of 2012 demonstrated the continuation of profitable operating results, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary sales of distressed assets completed during the fourth quarter of 2012, marking the sixth consecutive quarter of profitable operating results. The fourth quarter of 2012 results also provided further validation of the positive credit quality trending improvements marking the twelfth consecutive quarter of such improvements. The pace of credit quality improvement accelerated during the fourth quarter of 2012 after the completion of the bulk sale of distressed assets. At December 31, 2012, Synovus Bank's classified asset ratio as a percentage of Tier 1 Capital and the allowance for loan losses improved to 38.07% from 50.65% at September 30, 2012 and 62.51% at December 31, 2011. The consolidated classified asset ratio improved to 44.83% at December 31, 2012 from 58.65% and 70.27% at September 30, 2012 and December 31, 2011, respectively.
In addition, the achievement of operating results for the fourth quarter and full year of 2012 consistent with management's forecast for these periods, excluding the impact of the pre-tax charge of approximately $157 million from the discretionary sales of distressed assets completed in the fourth quarter of 2012, provided further evidence of the Company's ability to produce reliable forecasts, and strengthened the weight of the positive evidence provided by forecasted future taxable income. The Company's forecast of taxable income at December 31, 2012 demonstrates that there will be sufficient future taxable income to realize the $806.4 million net deferred tax asset at December 31, 2012. The positive evidence related to the forecasted future taxable income assists in overcoming the weight of the negative evidence related to the significant operating losses recognized as a result of the recent financial crisis and adds to the overall weight of positive evidence that the December 31, 2012 deferred tax asset is more

161


likely than not realizable. Prior to the fourth quarter of 2012, the Company was unable to conclude that there was sufficient evidence to support that the deferred tax asset was more likely than not realizable and to support the reversal of the deferred tax asset valuation allowance.
The positive evidence at December 31, 2012 included the Company's significantly improved credit risk profile, the continued improving trends in credit quality, continued profitability in recent quarters, credit risk policy enhancements which reduce exposure to credit risk through concentration limits by loan type, exposure limits to single borrowers, among others, record of long-term positive earnings prior to the most recent economic downturn, the Company's strong capital position, as well as sufficient amounts of estimatedprojected future taxable income, of the appropriate character, to support the realization of $806.4 million of the Company's net deferred tax asset at December 31, 2012. Management's confidence
At December 31, 2013, the Company is no longer in a three-year cumulative loss position; accordingly, it no longer has this negative evidence to consider when evaluating the realization of its deferred tax assets. Positive evidence supporting the realization of the Company’s deferred tax assets at December 31, 2013 includes an increase in taxable income in 2013 vs. 2012, continued improvement in credit quality, an additional year under the enhanced credit risk policy which reduces exposure to credit risk through concentration limits by loan type, exposure limits to single borrowers, among others, record of long-term positive earnings prior to the most recent economic downturn, the Company’s strong capital position, as well as sufficient amounts of projected future taxable income, is based on an analysis of the Company's risk profile and recent trends in financial performance, including credit quality trends. In determining whether management's projectionsappropriate character, to support the realization of future taxable income are reliable, management considered objective evidence supporting$744.6 million of the forecast assumptions as well as recent experience which demonstrates the Company's ability to reasonably project future results of operations. The analysis showed that credit losses will continue to be at elevated levels but will continue to trend downward, and that credit quality indicators will continue to improve. Further, while the banking environment is expected to remain challenging due to economic and other uncertainties, the Company believes that it can confidently forecast future taxable income at sufficient levels over the future period of time that the Company has available to realize its December 31, 2012Company’s net deferred tax asset which is discussed further below.at December 31, 2013. The Company expects to realize its net deferred tax asset of $744.6 million at December 31, 2013 through the reversal of existing taxable temporary differences and projected future taxable income. The valuation allowance of

151


$14.6 million at December 31, 2013 relates to specific state income tax credits that have various expiration dates through the tax year 2023, and are expected to expire before they can be realized.
Synovus expects to realize substantially all of the $806.4$744.6 million in net deferred tax assets well in advance of the statutory carryforward period. At December 31, 2012, approximately $189.62013, $203.0 million of existing deferred tax assets are not related to net operating losses or credits and therefore, have no expiration date. Approximately $519.8dates. $445.7 million of the remaining deferred tax assets relate to federal net operating losses which will expire in annual installmentsyears beginning in 2028 through 2032. Additionally, approximately $71.2$64.7 million of the deferred tax assets relate to state net operating losses which will expire in annual installments beginning in 2013annually through 2032.the tax year 2033. Tax credit carryforwards at December 31, 20122013 include federal alternative minimum tax credits totaling $19.1$21.3 million which have an unlimited carryforward period. Other federal and state tax credits at December 31, 20122013 total $25.5$24.5 million and will expire in annual installments beginning in 2013have expiration dates through 2032.the tax year 2033.
Federal and state NOL and tax credit carryforwards as of December 31, 20122013 are summarized in the following table.
Tax CarryforwardsAs of December 31, 2012As of December 31, 2013
(in thousands)Expiration Dates Deferred Tax Asset Balance Valuation Allowance Net Deferred Tax Asset BalanceExpiration Dates Deferred Tax Asset Balance Valuation Allowance Net Deferred Tax Asset Balance
Net operating losses - federal2028-2032 $519,755
 
 519,755
2028-2032 $445,675
 
 445,675
General business credits - federal2028-2032 7,799
 
 7,799
2028-2033 9,297
 
 9,297
Net operating losses - states2013-2017 47
 
 47
2013-2017 37
 
 37
Net operating losses - states2018-2022 1,828
 
 1,828
2018-2022 
 
 
Net operating losses - states2023-2027 5,296
 (3,785) 1,511
2023-2027 4,074
 
 4,074
Net operating losses - states2028-2032 64,012
 
 64,012
2028-2033 60,563
 
 60,563
Other credits - states2013-2017 17,565
 (14,782) 2,783
2014-2017 12,307
 (11,752) 555
Other credits - states2018-2022 136
 (91) 45
2018-2023 2,899
 (2,823) 76
Alternative minimum tax credits - federalNone $19,063
 
 19,063
None $21,264
 
 21,264
            
The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. Management's conclusion at December 31, 20122013 that it is more likely than not that the net deferred tax assets of $806.4$744.6 million will be realized is based upon management's estimate of future taxable income. Management's estimate of future taxable income is based on internal projections which consider historical performance, various internal estimates and assumptions, as well as certain external data, all of which management believes to be reasonable, although inherently subject to significant judgment. If actual results differ significantly from the current estimates of future taxable income, even if caused by adverse macro-economic conditions, the valuation allowance may need to be increased for some or all of the Company's deferred tax asset.increased. Such an increase to the deferred tax asset valuation allowance could have a material adverse effect on Synovus' financial condition and results of operations.
Synovus is subject to income taxation in the United States and by various state jurisdictions. Synovus' federal income tax return is filed on a consolidated basis, while state income tax returns are filed on both a consolidated and separate entity basis. Currently, there are no years for which Synovus filed a federal income tax return that are under examination by the IRS; also, there are nolikewise, the Company is not currently subject to any state income tax examinations currently in progress.examinations. Synovus is no longer subject to income tax examinations fromby the IRS for years before 2009, and excluding certain limited exceptions, Synovus is no longer subject to income tax examinations by state and local income tax authorities for years before 2008.2009. Although Synovus is unable to determine the ultimate outcome of current and future examinations, Synovus

162


believes that the liability recorded for uncertain tax positions is adequate.
A reconciliation of the beginning and ending amount of unrecognized income tax benefits is as follows (unrecognized state income tax benefits are not adjusted for the federal income tax impact).
Years Ended December 31,Years Ended December 31,
(in thousands)2012 20112013 2012
Balance at January 1,$5,985
 6,315
$1,120
 5,985
Additions based on income tax positions related to current year227
 275

 227
Additions for income tax positions of prior years175
 
224
 175
Deductions for income tax positions of prior years(2,774) (605)(238) (2,774)
Statute of limitation expirations(1,068) 
(194) (1,068)
Settlements(1,425) 

 (1,425)
Balance at December 31,$1,120
 5,985
$912
 1,120
      

152


Accrued interest and penalties related to unrecognized income tax benefits are included as a component of income tax expense (benefit). Accrued interest and penalties on unrecognized income tax benefits totaled $1.5 million$163 thousand and $163$109 thousand as of January 1 and December 31, 2012,2013, respectively. Unrecognized income tax benefits as of January 1 and December 31, 20122013 that, if recognized, would affect the effective income tax rate totaled $4.8 million$834 thousand and $834$663 thousand (net of the federal benefit on state income tax issues), respectively, which includes interest and penalties of $943$106 thousand and $106$71 thousand,, respectively. Synovus expects that approximately $358$162 thousand of uncertain income tax positions will be either settled or resolved during the next twelve months.

Note 25 - Condensed Financial Information of Synovus Financial Corp.(Parent (Parent Company only)
Condensed Balance Sheets

  
December 31,December 31,
(in thousands)2012 20112013 2012
Assets      
Cash due from bank subsidiary$360,426
 278,071
$194,175
 360,426
Funds due from other depository institutions(1)
21,712
 33,431
21,712
 21,712
Investment in consolidated bank subsidiary, at equity3,728,704
 2,998,006
3,220,000
 3,728,704
Net accumulated deficit in consolidated nonbank subsidiaries, at equity(2)
(208,183) (279,962)(237,355) (208,183)
Notes receivable from nonbank subsidiaries443,935
 493,800
438,168
 443,935
Other assets104,848
 55,103
129,781
 104,848
Total assets$4,451,442
 3,578,449
$3,766,481
 4,451,442
Liabilities and Shareholders' Equity      
Liabilities:      
Long-term debt$841,667
 726,167
$765,307
 841,667
Other liabilities40,344
 24,830
52,189
 40,344
Total liabilities882,011
 750,997
817,496
 882,011
Shareholders’ equity:      
Series A Preferred Stock957,327
 947,017

 957,327
Series C Preferred Stock125,862
 
Common stock792,273
 790,989
978,045
 792,273
Additional paid-in capital2,189,874
 2,241,171
2,138,024
 2,189,874
Treasury stock(114,176) (114,176)(114,176) (114,176)
Accumulated other comprehensive income4,101
 21,093
Accumulated other comprehensive (loss) income(41,258) 4,101
Accumulated deficit(259,968) (1,058,642)(137,512) (259,968)
Total shareholders’ equity3,569,431
 2,827,452
2,948,985
 3,569,431
Total liabilities and shareholders’ equity$4,451,442
 3,578,449
$3,766,481
 4,451,442
      
(1) Restricted as to withdrawal.
(2) Includes non-bank subsidiary formed during 2008 that has incurred credit losses, including losses on the disposition of non-performing assets.


163153


Condensed Statements of Income 
 Years Ended December 31,
(in thousands)2013 2012 2011
Income     
Cash dividends received from Synovus Bank$680,000
 
 
Interest income15,366
 18,424
 30,057
Other income(2,374) 11,343
 (141)
Total income692,992
 29,767
 29,916
Expenses     
Interest expense46,672
 47,975
 34,767
Other expenses8,067
 16,584
 14,177
Total expenses54,739
 64,559
 48,944
Income (loss) before income taxes and equity in undistributed
income (loss) of subsidiaries    
638,253
 (34,792) (19,028)
Allocated income tax benefit(16,589) (54,184) (13,715)
Income (loss) before equity in undistributed income (loss)
of subsidiaries    
654,842
 19,392
 (5,313)
Equity in undistributed (loss) income of subsidiaries(495,459) 810,817
 (55,531)
Net income (loss)159,383
 830,209
 (60,844)
Net loss attributable to non-controlling interest
 
 (220)
Net income (loss) available to controlling interest159,383
 830,209
 (60,624)
Dividends and accretion of discount on preferred stock40,830
 58,703
 58,088
Net income (loss) available to common shareholders$118,553
 771,506
 (118,712)
      

Condensed Statements of Operations

 
 Years Ended December 31,
(in thousands)2012 2011 2010
Income     
Cash dividends received from bank subsidiaries$
 
 43,874
Management and information technology fees from
 subsidiaries    

 
 185,279
Interest income18,424
 30,057
 36,074
Other income11,343
 (141) 8,922
Total income29,767
 29,916
 274,149
Expenses     
Interest expense47,975
 34,767
 33,809
Other expenses16,584
 14,177
 224,100
Total expenses64,559
 48,944
 257,909
(Loss) income before income taxes and equity in undistributed net
 income (loss) of subsidiaries    
(34,792) (19,028) 16,240
Allocated income tax benefit(54,184) (13,715) (153,729)
Income (loss) before equity in undistributed net income
 (loss) of subsidiaries    
19,392
 (5,313) 169,969
Equity in undistributed net income (loss) of subsidiaries810,817
 (55,311) (1,003,809)
Income (loss) from continuing operations830,209
 (60,624) (833,840)
Income from discontinued operations, net of income taxes
 
 43,162
Net income (loss) available to controlling interest830,209
 (60,624) (790,678)
Dividends and accretion of discount on Series A Preferred Stock58,703
 58,088
 57,510
Net income (loss) available to common shareholders$771,506
 (118,712) (848,188)
      
Condensed Statements of Comprehensive Income (Loss)December 31, 2013 December 31, 2012 December 31, 2011
(in thousands)Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount
Net income (loss)$252,628
 (93,245) 159,383
 31,477
 798,732
 830,209
 (59,532) (1,312) (60,844)
Reclassification adjustment for losses(gains) realized in net income on cash flow hedges447
 (173) 274
 (1,381) 532
 (849) (11,316) 4,279
 (7,037)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*              (4,279) (4,279)
Net unrealized gains (losses) on investment securities available for sale3,246
 (1,250) 1,996
 481
 (185) 296
 (1,225) 471
 (754)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*              (471) (471)
Other comprehensive loss of bank subsidiary(77,460) 29,831
 (47,629) (26,737) 10,298
 (16,439) (23,524) 9,451
 (14,073)
Valuation allowance for the change in deferred taxes arising from unrealized gains/losses*              (9,451) (9,451)
Other comprehensive loss(73,767) 28,408
 (45,359) (27,637) 10,645
 (16,992) (36,065) 
 (36,065)
Less: comprehensive loss attributable to non-controlling interest$
 
 
 
 
 
 (220) 
 (220)
Comprehensive income (loss)
 

 $114,024
 
 

 813,217
 
 

 (96,689)
                  
*In accordance with ASC 740-20-45-11(b), the deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is charged directly to other comprehensive income (loss).



164154




Condensed Statements of Cash Flows

  
Years Ended December 31,Years Ended December 31,
(in thousands)2012 2011 20102013 2012 2011
Operating Activities          
Net income (loss) available to controlling interest$830,209
 (60,624) (790,678)$159,383
 830,209
 (60,624)
Adjustments to reconcile net income (loss) to net cash
provided by operating activities:
          
Equity in undistributed (income) loss of subsidiaries(810,817) 55,311
 960,647
Equity in undistributed loss (income) of subsidiaries495,459
 (810,817) 55,311
Deferred income tax benefit(48,525) 
 (288,430)(11,375) (48,525) 
Share-based compensation
 
 7,158
Net increase (decrease) in other liabilities23,367
 (23,162) (308,126)11,845
 23,367
 (23,162)
Net (increase) decrease in other assets(1,255) (4,780) 412,290
(11,238) (1,255) (4,780)
Other, net(6,337) (6,912) (61,934)(2,183) (6,337) (6,912)
Net cash used in operating activities(13,358) (40,167) (69,073)
Net cash provided by (used in) operating activities641,891
 (13,358) (40,167)
Investing Activities          
Net investment from (in) subsidiaries
 10,000
 (894,813)
 
 10,000
Purchases of investment securities available for sale
 (18,313) 

 
 (18,313)
Proceeds from sales of investment securities available for sale

49,551
 



 49,551
Net decrease (increase) in short-term notes receivable from
non-bank subsidiaries
49,865
 107,944
 (204,225)5,768
 49,865
 107,944
Net cash provided by (used in) investing activities49,865
 149,182
 (1,099,038)
Net cash provided by investing activities5,768
 49,865
 149,182
Financing Activities          
Dividends paid to common and preferred shareholders(79,856) (79,813) (73,896)(72,898) (79,856) (79,813)
Transfer of funds to dividend payment agent(7,853) 
 

 (7,853) 
Principal repayments on long-term debt(170,801) (21,701) (10,425)(74,178) (170,801) (21,701)
Purchase of treasury shares
 
 (21)
Proceeds from issuance of long-term debt292,639
 
 70,355

 292,639
 
Proceeds from issuance of prepaid common stock purchase
contracts

 
 265,503
Proceeds from issuance of common stock
 
 769,176
Net cash provided (used in) by financing activities34,129
 (101,514) 1,020,692
Increase (decrease) in cash and funds due from banks70,636
 7,501
 (147,419)
Proceeds from issuance of Series C Preferred Stock, net of issuance costs125,862
 
 
Redemption of Series A Preferred Stock(967,870) 
 
Proceeds from issuance of common stock, net of issuance costs175,174
 
 
Net cash (used in) provided by financing activities(813,910) 34,129
 (101,514)
(Decrease) increase in cash and funds due from banks(166,251) 70,636
 7,501
Cash and funds due from banks at beginning of year311,502
 304,001
 451,420
382,138
 311,502
 304,001
Cash and funds due from banks at end of year$382,138
 311,502
 304,001
$215,887
 382,138
 311,502
          
For the year ended December 31, 2013, the Parent Company paid income taxes of $1.5 million. For the years ended December 31, 2012, and 2011, and 2010, the Parent Company received income tax refunds, net of income taxes paid, of $7.8 million, and $5.1 million, and $323.2 million, respectively. For the years ended December 31, 2013, 2012 2011, and 2010,2011, the Parent Company paid interest of $51.349.1 million, $39.846.5 million, and $38.840.1 million, respectively.


165155


Note 26 - Subsequent Event
On January 17, 2014, Synovus Bank completed a transaction in which certain assets, including selected loans, and substantially all of the deposits associated with the Memphis, Tennessee, operations of Trust One Bank, a division of Synovus Bank, were sold to IBERIABANK. Synovus sold four office locations, $87.2 million in loans, net, and $191.4 million in deposits.  The first quarter of 2014 consolidated financial statements will reflect a pre-tax gain of approximately $5.5 million relating to this transaction.
Note 27 - Supplemental Financial Data
Components of other non-interest income and other operating expenses in excess of 1% of total interest income and total non-interest income for any of the respective years are as follows:
(in thousands) Years Ended December 31,
  2013 2012 2011
Other loan expenses $15,205
 $14,731
 $19,374
Insurance and bonds 12,503
 12,057
 12,119
Telephone and communications 12,403
 12,505
 11,588
       
Summary of Quarterly Financial Data (Unaudited)

Presented below is a summary of the unaudited consolidated quarterly financial data for the years ended December 31, 20122013 and 20112012.
20122013
(in thousands, except per share data)
Fourth Quarter 
Third
Quarter
 Second Quarter 
First
Quarter
Fourth Quarter 
Third
Quarter
 Second Quarter 
First
Quarter
Interest income$240,000
 247,676
 253,809
 262,654
$233,258
 233,852
 231,513
 230,391
Net interest income207,456
 212,345
 213,356
 220,959
204,331
 203,970
 202,077
 199,814
Provision for loan losses146,526
 63,572
 44,222
 66,049
14,064
 6,761
 13,077
 35,696
(Loss) income before income taxes(72,299) 30,514
 37,347
 35,916
Income tax benefit(796,339) (211) (2,105) (77)
Income before income taxes59,710
 73,459
 72,906
 46,553
Income tax expense21,130
 27,765
 27,371
 16,979
Net income (1)
724,040
 30,725
 39,452
 35,993
38,580
 45,694
 45,535
 29,574
Net income available to common shareholders (1)
$709,304
 16,030
 24,803
 21,369
$35,850
 37,188
 30,717
 14,798
Basic earnings per common share:              
Net income available to common shareholders$0.90
 0.02
 0.03
 0.03
$0.04
 0.04
 0.04
 0.02
Diluted earnings per common share:              
Net income available to common shareholders$0.78
 0.02
 0.03
 0.02
$0.04
 0.04
 0.03
 0.02
              
20112012
Fourth Quarter 
Third
Quarter

 Second Quarter 
First
Quarter

Fourth Quarter 
Third
Quarter
 Second Quarter 
First
Quarter
Interest income$273,303
 281,970
 288,052
 298,432
$240,000
 247,676
 253,809
 262,654
Net interest income227,156
 228,603
 230,961
 237,434
207,456
 212,345
 213,356
 220,959
Provision for loan losses54,565
 102,325
 120,159
 141,746
146,526
 63,572
 44,222
 66,049
Income (loss) before income taxes26,979
 37,118
 (43,764) (79,864)(72,299) 30,514
 37,347
 35,916
Income tax (benefit) loss(378) 6,910
 (4,764) (456)
Net income (loss) (1)
27,357
 30,208
 (39,000) (79,408)
Net income (loss) available common shareholders (1)
$12,779
 15,667
 (53,504) (93,654)
Income tax benefit(796,339) (211) (2,105) (77)
Net income (2)
724,040
 30,725
 39,452
 35,993
Net income available common shareholders (2)
$709,304
 16,030
 24,803
 21,369
Basic earnings per common share:              
Net income (loss) available to common shareholders $0.02
 0.02
 (0.07) (0.12)
Net income available to common shareholders$0.90
 0.02
 0.03
 0.03
Diluted earnings per common share:              
Net income (loss) available to common shareholders$0.01
 0.02
 (0.07) (0.12)
Net income available to common shareholders$0.78
 0.02
 0.03
 0.02
              
(1)The fourth quarter of 2013 results include litigation loss contingency expense of $10.0 million
(2) The fourth quarter of 2012 results reflect a $796.3 million income tax benefit due primarily to the reversal of substantially all of the deferred tax asset valuation allowance. For additional discussion of the valuation allowance for deferred tax assets, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 24 - Income Taxes" of this Report.


156


ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
NONE.

ITEM 9A. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures. In connection with the preparation of this Annual Report on Form 10-K, an evaluation was carried out by Synovus' management, with the participation of Synovus' Chief Executive Officer and Chief Financial Officer, of the effectiveness of Synovus' disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 (Exchange Act)). Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosures. Based on that evaluation, Synovus' Chief Executive Officer and Chief Financial Officer have concluded that, as of December 31, 20122013, Synovus' disclosure controls and procedures were effective.

Synovus regularly engages in productivity and efficiency initiatives to streamline operations, reduce expenses, and increase revenue. Additionally, investment in new and updated information technology systems has enhanced information gathering and

166


processing capabilities, and allowed management to operate in a more centralized environment for critical processing and monitoring functions. Management of Synovus is responsible for identifying, documenting, and evaluating the adequacy of the design and operation of the controls implemented during each process change described above. There have been no material changes in Synovus' internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the period ended December 31, 20122013 that has materially affected, or is reasonably likely to materially affect, Synovus' internal control over financial reporting.
Management's Report on Internal Control Over Financial Reporting. Management of Synovus is responsible for establishing and maintaining effective internal control over financial reporting for Synovus Financial Corp. and its subsidiaries (“we” and “our”), as that term is defined in Exchange Act Rules 13a-15(f). Synovus conducted an evaluation of the effectiveness of our internal control over Synovus' financial reporting as of December 31, 20122013 based on the framework in “Internal Control-Integrated Framework”Framework (1992)” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on that evaluation, we concluded that our internal control over financial reporting is effective as of December 31, 20122013.
KPMG LLP, an independent registered public accounting firm, has audited the consolidated financial statements included in this Annual Report and has issued a report on the effectiveness of our internal control over financial reporting, which report is included in "Part II - Item 8. Financial Statements and Supplementary Data" of this Report.


/s/ Kessel D. Stelling                        /s//s/ Thomas J. Prescott
Kessel D. Stelling                        Thomas J. Prescott
Chairman of the Board, President and Chief Executive Officer        Executive Vice President and Chief Financial Officer

Changes in Internal Control Over Financial Reporting. No change in our internal control over financial reporting occurred during the fourth fiscal quarter ended December 31, 20122013 covered by this Report that materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

ITEM 9B. OTHER INFORMATION
NONE.


167157


Part III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE
GOVERNANCE
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“PROPOSALS TO BE VOTED ON” - “PROPOSAL 1: ELECTION OF 14 DIRECTORS”;
“EXECUTIVE OFFICERS”;
“SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE”; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Consideration of Director Candidates - Shareholder Candidates” and “Committees of the Board” - “Audit Committee.”
We have a Code of Business Conduct and Ethics that applies to all directors, officers and employees, including our principal executive officer, principal financial officer and chief accounting officer. You can find our Code of Business Conduct and Ethics in the Corporate Governance section of our website at www.synovus.com/governance. We will post any amendments to the Code of Business Conduct and Ethics and any waivers that are required to be disclosed by the rules of either the SEC or the NYSE in the Corporate Governance section of our website.
Because our Common Stock is listed on the NYSE, our chief executive officer is required to make, and he has made, an annual certification to the NYSE stating that he was not aware of any violation by us of the corporate governance listing standards of the NYSE. Our chief executive officer made his annual certification to that effect to the NYSE as of May 8, 2012.1, 2013. In addition, we have filed, as exhibits to this Annual Report, the certifications of our chief executive officer and chief financial officer required under Section 302 of the Sarbanes-Oxley Act of 2002.

ITEM 11. EXECUTIVE COMPENSATION
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“DIRECTOR COMPENSATION”;
“EXECUTIVE COMPENSATION” - “Compensation Discussion and Analysis”; “Compensation Committee Report”; “Summary Compensation Table” and the compensation tables and related information which follow the Summary Compensation Table; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Committees of the Board” - “Compensation Committee Interlocks and Insider Participation.”
The information included under the heading “Compensation Committee Report” in our Proxy Statement is incorporated herein by reference; however, this information shall not be deemed to be “soliciting material” or to be “filed” with the Commission or subject to regulation 14A or 14C, or to the liabilities of Section 18 of the Securities Exchange Act of 1934, as amended.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Information pertaining to equity compensation plans is contained in "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings, Note 22 - Employment Expenses and Benefit Plans, and Note 23 - Shared-Based Compensation" of this Report and are incorporated herein by reference.
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“STOCK OWNERSHIP OF DIRECTORS AND EXECUTIVE OFFICERS”; and
“PRINCIPAL SHAREHOLDERS.”


168



ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS”; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Independence.”


158


ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“AUDIT COMMITTEE REPORT” - “KPMG LLP Fees and Services” (excluding the information under the main caption “AUDIT COMMITTEE REPORT”); and
“AUDIT COMMITTEE REPORT” - “Policy on Audit Committee Pre-Approval.”



169159


Part IV

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a) 1. Financial Statements
The following consolidated financial statements of Synovus and our subsidiaries and related reports of Synovus' independent registered public accounting firm are incorporated in this Item 15. by reference from Part II - Item 8. Financial Statements and Supplementary Data of this Report.
Consolidated Balance Sheets as of December 31, 20122013 and 20112012
Consolidated Statements of OperationsIncome for the Years ended December 31, 2013, 2012 2011 and 20102011
Consolidated Statements of Changes in Equity and Comprehensive Income (Loss) for the Years Ended December 31, 2013, 2012 2011 and 20102011
Consolidated Statements of Cash Flows for the Years Ended December 31, 2013, 2012 2011 and 20102011
Notes to Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm (on consolidated financial statements)
Report of Independent Registered Public Accounting Firm (on the effectiveness of internal control over financial reporting)

Management's Report on Internal Control Over Financial Reporting is incorporated by reference from Part II - Item 9A. Controls and Procedures of this Report.
2. Financial Statement Schedules
None are applicable because the required information has been incorporated in the consolidated financial statements and notes thereto of Synovus and our subsidiaries which are incorporated in this Report by reference.
3. Exhibits
The following exhibits are filed herewith or are incorporated to other documents previously filed with the SEC. With the exception of those portions of the Proxy Statement that are expressly incorporated by reference in this Report, such documents are not to be deemed filed as part of this Report.


170160


   
Exhibit
Number
 Description
  
3.1
 Amended and Restated Articles of Incorporation of Synovus, as amended, incorporated by reference to Exhibit 3.1 of Synovus’ Quarterly Report on Form 10-Q for the quarter ended June 30, 2010, as filed with the SEC on August 9, 2010.
  
3.2
Articles of Amendment to the Amended and Restated Articles of Incorporation of Synovus with respect to the Series C Preferred Stock, incorporated by reference to Exhibit 3.1 to Synovus' Current Report of Form 8-K dated July 25, 2013, as filed with the SEC on July 25, 2013.
3.3
 Bylaws, as amended, of Synovus, incorporated by reference to Exhibit 3.1 of Synovus' Current Report on Form 8-K dated November 8, 2010, as filed with the SEC on November 9, 2010.
  
4.1
 Specimen stock certificate for Fixed Rate Cumulative Perpetual Preferred Stock, Series A, incorporated by reference to Exhibit 4.2 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
4.2
 Specimen stock certificate for Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series C, incorporated by reference to Exhibit 4.1 of Synovus' Current Report in Form 8-K dated July 25, 2013, as filed with the SEC on July 25, 2013.
4.3
Warrant for purchase of up to 15,510,737 shares of Synovus Common Stock, incorporated by reference to Exhibit 4.1 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
4.34.4
 Shareholder Rights Plan, dated as of April 26, 2010, between Synovus Financial Corp. and Mellon Investor Services LLC, as Rights Agent, which includes the Form of Articles of Amendment to the Articles of Incorporation of Synovus Financial Corp. (Series B Participating Cumulative Preferred Stock) as Exhibit A, the Summary of Terms of the Rights Agreement as Exhibit B and the Form of Right Certificate as Exhibit C, incorporated by reference to Exhibit 4.1 of Synovus’ Current Report on Form 8-K dated April 26, 2010, as filed with the SEC on April 26, 2010.
  
4.44.5
 Amendment No. 1 dated as of September 6, 2011 to Shareholder Rights Plan between Synovus Financial Corp. and American Stock Transfer & Trust Company, LLC, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated September 6, 2011, as filed with the SEC on September 6, 2011.
   
4.54.6
 Indenture,Amendment No. 2 dated as of February 18, 2003,April 24, 2013 to Shareholder Rights Plan between Synovus Financial Corp. and The Bank of New YorkAmerican Stock Transfer & Trust Company, of Florida, N.A., as trustee,LLC, incorporated by reference to Exhibit 4.1 of Synovus' Registration StatementCurrent Report on Form S-4 (No. 333-104625)8-K dated April 24, 2013, as filed with the SEC on April 18, 2003.24, 2013.
   
4.64.7
 Indenture, dated as of June 20, 2005, between Synovus Financial Corp. and The Bank of New York Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Registration Statement on Form S-4 (No. 333-126767) filed with the SEC on July 21, 2005.

171161


Exhibit
Number
 Description
  
4.7
Junior Subordinated Debt Indenture dated May 4, 2010, between Synovus Financial Corp. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated May 4, 2010, as filed with the SEC on May 4, 2010.
4.8
Purchase Contract Agreement dated May 4, 2010 among Synovus Financial Corp., The Bank of New York Mellon Trust Company, N.A., as purchase contract agent, and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.3 of Synovus’ Current Report on Form 8-K dated May 4, 2010, as filed with the SEC on May 4, 2010.
4.9
 Senior Notes Indenture, dated as of February 13, 2012, between Synovus Financial Corp. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated February 8, 2012 as filed with the SEC on February 13, 2012.
   
10.1
 Letter Agreement (including Securities Purchase Agreement – Standard Terms incorporated by reference therein) dated December 19, 2008, between Synovus and the United States Department of the Treasury, incorporated by reference to Exhibit 10.1 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
10.2
 Indemnification and Insurance Matters Agreement by and between Synovus and Total System Services, Inc., dated as of November 30, 2007, incorporated by reference to Exhibit 10.3 of Synovus’ Current Report on Form 8-K dated November 30, 2007, as filed with the SEC on November 30, 2007.
  
10.3
 Tax Sharing Agreement by and among Synovus, Columbus Bank and Trust Company and Total System Services, Inc., dated as of November 30, 2007, incorporated by reference to Exhibit 10.5 of Synovus’ Current Report on Form 8-K dated November 30, 2007, as filed with the SEC on November 30, 2007.
  
10.4
 Synovus Financial Corp. 2011 Director Stock Purchase Plan, incorporated by reference to Exhibit 99.1 of Synovus' Current Report on Form 8-K dated April 27, 2011, as filed with the SEC on May 3, 2011.*
  
10.5
 
Amendment No. 1 dated September 6, 2011 to Synovus Financial Corp. 2011 Director Stock Purchase Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated September 6, 2011, as filed with the SEC on September 6, 2011.*

  
10.6
 Amendment No. 2 dated February 28, 2013 to Synovus Financial Corp. 2011 Director Stock Purchase.Purchase, incorporated by reference to Exhibit 10.6 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on March 1, 2013. *
   
10.7
 
Synovus Financial Corp. 2011 Employee Stock Purchase Plan, incorporated by reference to Exhibit 10.1 of Synovus' Registration Statement on Form S-8 (Registration No. 333-174265), as filed with the SEC on May 17, 2011.*

  
10.8
 
Synovus Financial Corp. 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.4 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2001, as filed with the SEC on March 21, 2002.*

  
10.9
 
Amended and Restated Synovus Financial Corp. Directors' Deferred Compensation Plan, incorporated by reference to Exhibit 10.2 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2008, as filed with the SEC on August 8, 2008.*


172162


Exhibit
Number
 Description
  
10.10
 
Synovus Financial Corp. Executive Salary Contribution Death Benefit Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2009, as filed with the SEC on August 10, 2009.*

  
10.11
 
Agreement in Connection with Personal Use of Company Aircraft, incorporated by reference to Exhibit 10.7 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2005, as filed with the SEC on March 7, 2006.*

  
10.12
 
Life Insurance Trusts, incorporated by reference to Exhibit 10.12 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 1992, as filed with the SEC on March 29, 1993.*

  
10.13
 
1993 Split Dollar Insurance Agreement of Synovus, incorporated by reference to Exhibit 10.14 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 1993, as filed with the SEC on March 28, 1994.*

  
10.14
 
1995 Split Dollar Insurance Agreement of Synovus, incorporated by reference to Exhibit 10.15 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 1994, as filed with the SEC on March 24, 1995.*

  
10.15
 Third Amended and Restated Synovus Financial Corp. Deferred Compensation Plan.Plan, incorporated by reference to Exhibit 10.15 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on March 1, 2013.*`
  
10.16
 
Synovus Financial Corp. Executive Cash Bonus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on 8-K dated April 27, 2006, as filed with the SEC on April 27, 2006.*

10.17
Form of Change of Control Agreement for executive officers, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2008, as filed with the SEC on August 8, 2008.*
10.17
Form of Change of Control Agreement for executive officers.*
  
10.18
 Riverside Bank Amended and Restated Salary Continuation Agreement adopted as of June 1, 2005 by and between Riverside Bank and Kessel D. Stelling, incorporated by reference to Exhibit 10.17 of Synovus' Annual Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*
  
10.19
 
Form of Stock Option Agreement for the: (i) Synovus Financial Corp. 1994 Long-Term Incentive Plan and (ii) Synovus Financial Corp. 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended September 30, 2004, as filed with the SEC on November 9, 2004.*

  
10.20
Form of Restricted Stock Award Agreement for the Synovus 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 19, 2005, as filed with the SEC on January 25, 2005.*


173163


Exhibit
Number
 Description
  
10.2110.20
 
Form of Performance-Based Restricted Stock Award Agreement for the Synovus 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 19, 2005, as filed with the SEC on January 25, 2005.*

10.22
Form of Non-Employee Director Restricted Stock Award Agreement for the Synovus 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated February 1, 2005, as filed with the SEC on February 3, 2005.*

10.23
Form of Stock Option Agreement for the Synovus Financial Corp. 2002 Long-Term Incentive Plan for grants made subsequent to January 18, 2006, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 18, 2006, as filed with the SEC on January 18, 2006.*

  
10.2410.21
 
Form of Restricted Stock Award Agreement for the Synovus Financial Corp. 2002 Long-Term Incentive Plan for grants made subsequent to January 18, 2006, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 18, 2006, as filed with the SEC on January 18, 2006.*

10.25
Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*

  
10.2610.22
 
Form of Restricted Stock Award Agreement for restricted stock awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*

  
10.2710.23
 
Form of Performance-Based Restricted Stock Award Agreement for performance-based restricted stock awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.3 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*

  
10.2810.24
 
Form of Revised Stock Option Agreement for stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 29, 2008, as filed with the SEC on January 29, 2008.*

  
10.2910.25
 
Form of Revised Restricted Stock Unit Agreement for restricted stock unit awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.33 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2007, as filed with the SEC on February 29, 2008.*

  
10.3010.26
 
Form of Retention Stock Option Agreement for retention stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 29, 2008, as filed with the SEC on January 29, 2008.*

10.3110.27
 
Form of TARP Restricted Stock Unit Award Agreement for awards to executive officers and the top 20 most highly-compensated employees under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 28, 2010, as filed with the SEC on January 29, 2010.*

  
10.3210.28
 
Form of Restricted Stock Option Agreement for 2010 stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 29, 2010, as filed with the SEC on January 29, 2010.*

10.29
Form of Market Restricted Stock Unit Agreement for market restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated December 11, 2013, as filed with the SEC on December 13, 2013.*
10.30
Form of Performance Stock Unit Agreement for performance-based restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 22, 2014, as filed with the SEC on January 24, 2014.*
10.31
Form of 2014 Market Restricted Stock Unit Agreement for market restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.3 of Synovus' Current Report on Form 8-K dated January 22, 2014, as filed with the SEC on January 24, 2014.*
10.32
Form of TARP Restricted Stock Unit Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*
  

174164


10.33
 
Form of Restricted Stock Unit Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.2 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*
10.34
Form of Stock Option Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.3 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*
10.35
Form of Director Restricted Stock Unit Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*
10.36
Form of Indemnification Agreement for directors and executive officers of Synovus, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated July 26, 2007, as filed with the SEC on July 26, 2007.*

  
10.3410.37
 
Summary of Annual Base Salaries of Synovus' Named Executive Officers.*

  
10.3510.38
 Summary of Board of Directors Compensation, incorporated by reference to Exhibit 10.2 of Synovus' Quarterly Report on Form 10-Q for the period ended March 31, 2012, as filed with the SEC on May 10, 2012.*
  
10.36
Form of Waiver executed by Senior Executive Officers, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.*

10.37
Form of Letter Agreement executed by Senior Executive Officers, incorporated by reference to Exhibit 10.3 of Synovus' Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.*
10.3810.39
 First Amendment to the Bank of North Georgia Amended and Restated Salary Continuation Agreement dated September 10, 2007, effective as of January 1, 2005, by and between Bank of North Georgia, as successor in interest to Riverside Bank, and Kessel D. Stelling, Jr., incorporated by reference to Exhibit 10.37 of Synovus' Current Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*
   
10.3910.40
 
Riverside Bank Split Dollar Agreement dated December 23, 1999, by and between Riverside Bank and Kessel D. Stelling, Jr., incorporated by reference to Exhibit 10.38 of Synovus' Current Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*

   
10.4010.41
 Form of Salary Stock Award Agreement for 2012 and 2013 salary stock unit awards to executive officers under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated March 16, 2012, as filed with the SEC on March 16, 2012.*
   
10.4110.42
Form of Salary Stock Award Agreement for 2014 salary stock unit awards to executive officers under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on 8-K dated January 22, 2014, as filed with the SEC on January 24, 2014.*
10.43
 Form of Non-Employee Director Restricted Stock Unit Award Agreement under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the period ended March 31, 2012, as filed with the SEC on May 10, 2012.*
10.44
Synovus Financial Corp. Clawback Policy.*
   
12.1
 Ratio of Earnings to Fixed Charges.
  
14
 Code of Business Conduct and Ethics, incorporated by reference to Exhibit 10.1 of Synovus’ Current Report on Form 8-K dated July 22, 2010, as filed with the SEC on July 26, 2010.
  
21.1
 Subsidiaries of Synovus Financial Corp.
  
23.1
 Consent of Independent Registered Public Accounting Firm.

165


  
24.1
 Powers of Attorney contained on the signature pages of this 20122013 Annual Report on Form 10-K and incorporated herein by reference.
  
31.1
 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
  
31.2
 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
  

175


32
 Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
  
99.1
 Certification of Principal Executive Officer pursuant to Section 30.15 of the U.S. Treasury’s Interim Final Rule on TARP Standards for Compensation and Corporate Governance.
  
99.2
 Certification of Principal Financial Officer pursuant to Section 30.15 of the U.S. Treasury’s Interim Final Rule on TARP Standards for Compensation and Corporate Governance.
   
101
 Interactive Data File
*Indicates management contracts and compensatory plans and arrangements.
(b) Exhibits
See the response to Item 15(a)(3) above.
(c) Financial Statement Schedules
See the response to Item 15(a)(2) above.



176166



SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, Synovus Financial Corp. has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
  SYNOVUS FINANCIAL CORP.
    
Date:March 1, 2013February 28, 2014By: /s/ Kessel D. Stelling
    Kessel D. Stelling
    
President and Chief Executive Officer
(Duly Authorized Officer and Principal Executive Officer)

POWER OF ATTORNEY
KNOW ALL MEN BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Kessel D. Stelling. and Thomas J. Prescott and each of them, his or her true and lawful attorney(s)-in-fact and agent(s), with full power of substitution and resubstitution, for him or her and in his or her name, place and stead, in any and all capacities, to sign any or all amendments to this report and to file the same, with all exhibits and schedules thereto, and other documents in connection therewith, with the Securities and Exchange Commission, granting unto said attorney(s)-in-fact and agent(s) full power and authority to do and perform each and every act and thing requisite and necessary to be done in and about the premises, as fully to all intents and purposes as he or she might or could do in person, hereby ratifying and confirming all that said attorney(s)-in-fact and agent(s), or their substitute(s), may lawfully do or cause to be done by virtue hereof.

Pursuant to the requirements of Section 13 or 15(d) the Securities Exchange Act of 1934, as amended, this report has been signed by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
Signature Title Date
   
/s/ Kessel D. Stelling Chairman of the Board, President and Chief Executive Officer and Director March 1, 2013February 28, 2014
Kessel D. Stelling (Principal Executive Officer)  
   
/s/ Thomas J. Prescott Executive Vice President and Chief Financial Officer March 1, 2013February 28, 2014
Thomas J. Prescott (Principal Financial Officer)  
   
/s/ Liliana C. McDaniel Chief Accounting Officer March 1, 2013February 28, 2014
Liliana C. McDaniel (Principal Accounting Officer)  
   
/s/ Catherine A. Allen Director March 1, 2013February 28, 2014
Catherine A. Allen

    
   
/s/ Frank W. BrumleyStephen T. Butler Director March 1, 2013February 28, 2014
Frank W. BrumleyStephen T. Butler    

177167


Signature Title Date
   
/s/ Stephen T. ButlerDirectorMarch 1, 2013
Stephen T. Butler
/s/ Elizabeth W. Camp Director March 1, 2013February 28, 2014
Elizabeth W. Camp    
   
/s/ T. Michael Goodrich Director March 1, 2013February 28, 2014
T. Michael Goodrich    
   
/s/ V. Nathaniel Hansford Director March 1, 2013February 28, 2014
V. Nathaniel Hansford
/s/ Mason H. LamptonDirectorFebruary 28, 2014
Mason H. Lampton    
     
/s/ Mason H. LamptonJerry W. Nix Director March 1, 2013February 28, 2014
Mason H. LamptonJerry W. Nix    
   
/s/ Jerry W. NixJoseph J. Prochaska, Jr. Director March 1, 2013February 28, 2014
Jerry W. Nix       Joseph J. Prochaska, Jr.    
     
/s/ H. Lynn PageJ. Neal Purcell Director March 1, 2013February 28, 2014
H. Lynn PageJ. Neal Purcell    
     
/s/ Joseph J. Prochaska, Jr.Melvin T. Stith Director March 1, 2013February 28, 2014
       Joseph J. Prochaska, Jr.Melvin T. Stith    
   
/s/ J. Neal PurcellBarry L. Storey Director March 1, 2013February 28, 2014
J. Neal Purcell
/s/ Melvin T. StithDirectorMarch 1, 2013
Melvin T. StithBarry L. Storey    
   
/s/ Philip W. Tomlinson Director March 1, 2013February 28, 2014
Philip W. Tomlinson    
   
/s/ James D. Yancey Director March 1, 2013February 28, 2014
James D. Yancey    




178168