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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

 
FORM 10-K
 

Annual report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934
For the fiscal year ended December 31, 20142016
Commission file number 1-10312
 

SYNOVUS FINANCIAL CORP.
(Exact name of registrant as specified in its charter)

 
Georgia 58-1134883
(State or other jurisdiction of incorporation or organization)
��
   (I.R.S. Employer Identification No.)
1111 Bay Avenue
Suite 500, Columbus, Georgia
 31901
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (706) 649-2311
Securities registered pursuant to Section 12(b) of the Act:
Title of each className of each exchange on which registered
Common Stock, $1.00 Par Value
Series B Participating Cumulative Preferred Stock Purchase Rights
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series C
New York Stock Exchange
New York Stock Exchange
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: NONE


Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    YES x  NO  ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.    YES  ¨    NO  x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    YES  x NO  ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).    YES  x   NO  ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  x
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check One):
Large accelerated filerxAccelerated filer¨
    
Non-accelerated filer
¨  (Do not check if a smaller reporting company)
Smaller reporting company¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). YES  ¨    NO x
As of June 30, 2014,2016, the aggregate market value of the registrant’s Common Stock held by non-affiliates of the registrant was approximately $3,186,674,083$3,372,136,919 based on the closing sale price of $24.38$28.99 reported on the New York Stock Exchange on June 30, 2014.2016.
As of February 12, 2015,24, 2017, there were 134,922,132122,349,767 shares of the registrant’s Common Stock outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Incorporated DocumentsForm 10-K Reference Locations
Portions of the Proxy Statement for the Annual Meeting of Shareholders to be held April 23, 201520, 2017 (“Proxy Statement”)Part III



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 Page
 
Index of Defined Terms
Item 4. Mine Safety Disclosures
 
 
 




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SYNOVUS FINANCIAL CORP.

INDEX OF DEFINED TERMS


2019 Senior Notes – Synovus' outstanding 7.875% Senior Notes due February 15, 2019
ALCO – Synovus' Asset Liability Management Committee
ALL – allowance for loan losses
ARRA – American Recovery and Reinvestment Act of 2009
ASC – Accounting Standards Codification
ASR - accelerated share repurchase
ASU – Accounting Standards Update
ATM - automatic teller machine
AUM – assets under management
Basel III – The third Basel Accord developed by the Basel Committee on Banking Supervision to strengthen existing regulatory capital requirements
BHC – bank holding company
BSA/AML – Bank Secrecy Act/Anti-Money Laundering
BOV – broker’s opinion of value
bpbp(s) – basis point (bps - basis points)
CCC central clearing counterparty
C&D – residential construction and development loanspoint(s)
C&I – commercial and industrial loans
CB&T – Columbus Bank and Trust Company, a division of Synovus Bank. Synovus Bank is a wholly-owned subsidiary of Synovus Financial Corp.
CAMELS Rating System – A term defined by bank supervisory authorities, referring to Capital, Assets, Management, Earnings, Liquidity, and Sensitivity to Market Risk
CEO – Chief Executive Officer
CET1 – Common Equity Tier 1 Capital defined by Basel III capital rules
CFPB – Consumer Finance Protection Bureau
CMO – Collateralized Mortgage Obligation
Code – Internal Revenue Code of 1986, as amended
Company – Synovus Financial Corp. and its wholly-owned subsidiaries, except where the context requires otherwise
Covered Litigation – Certain Visa litigation for which Visa is indemnified by Visa USA members
CPP – U.S. Department of the Treasury Capital Purchase Program
CRE – Commercial Real Estate
DIF – Deposit Insurance Fund
Dodd-Frank Act – The Dodd-Frank Wall Street Reform and Consumer Protection Act
DRR – Dual Risk Rating
DTA – deferred tax asset
EESA – Emergency Economic Stabilization Act of 2008
EL – expected loss
EVE – economic value of equity

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Exchange Act – Securities Exchange Act of 1934, as amended
FASB – Financial Accounting Standards Board
FDIC – Federal Deposit Insurance Corporation
Federal Reserve Bank – The 12 banks that are the operating arms of the U.S. central bank. They implement the policies of the Federal Reserve Board and also conduct economic research.
Federal Reserve Board – The 7-member Board of Governors that oversees the Federal Reserve System, establishes monetary policy (interest rates, credit, etc.), and monitors the economic health of the country. Its members are appointed by the President subject to Senate confirmation, and serve 14-year terms.
Federal Reserve System – The 12 Federal Reserve Banks, with each one serving member banks in its own district. This system, supervised by the Federal Reserve Board, has broad regulatory powers over the money supply and the credit structure.

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FHLB – Federal Home Loan Bank
FICO – Fair Isaac Corporation
FinCEN – The Treasury's financial crimes enforcement network
FINRA – Financial Industry Regulatory Authority
FFIEC – Federal Financial Institutions Examination Council
GA DBF – Georgia Department of Banking and Finance
GAAP – Generally Accepted Accounting Principles in the United States of America
GDP – gross domestic product
Georgia CommissionerGGLBanking Commissioner of the State of Georgiagovernment guaranteed loans
GSE – government sponsored enterprise
HAPGlobal One Home Affordability ProgramEntaire Global Companies, Inc., the parent company of Global One Financial, Inc., as acquired by Synovus on October 1, 2016. Throughout this Report, we refer to this acquisition as "Global One."
HELOC – home equity line of credit
IPO – initial public offering
IRC – Internal Revenue Code of 1986, as amended
IRS – Internal Revenue Service
LGD – loss given default
LIBOR – London Interbank Offered Rate
LIHTC – Low Income Housing Tax Credit
LTV – loan-to-collateral value ratio
MBS – mortgage-backed securities
nm – not meaningful
NOL – net operating loss
NPA – non-performing assets
NPL – non-performing loans
NSF – non-sufficient funds
NYSE – New York Stock Exchange
OCI – other comprehensive income
OFAC – Office of Foreign Assets Control
ORE – other real estate
ORM – Operational Risk Management
OTTI – other-than-temporary impairment

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Parent Company – Synovus Financial Corp.
PD – probability of default
POS – point-of-sale
RCSA – Risk Control Self-Assessment
Rights Plan – Synovus' Shareholder Rights Plan dated April 26, 2010, as amended
SABSBASEC Staff Accounting BulletinSmall Business Administration
SEC – U.S. Securities and Exchange Commission
Securities Act – Securities Act of 1933, as amended
Series A Preferred Stock – Synovus' Fixed Rate Cumulative Perpetual Preferred Stock, Series A, without par value
Series C Preferred Stock – Synovus' Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series C, $25 liquidation preference
Synovus – Synovus Financial Corp.

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Synovus Bank – A Georgia state-chartered bank, formerly known as Columbus Bank and Trust Company, and wholly-owned subsidiary of Synovus, through which Synovus conducts its banking operations
Synovus' 20142016 Form 10-K – Synovus' Annual Report on Form 10-K for the year ended December 31, 20142016
Synovus Mortgage – Synovus Mortgage Corp., a wholly-owned subsidiary of Synovus Bank
Synovus Trust Company, N. A. – a wholly-owned subsidiary of Synovus Bank
TARP – Troubled Assets Relief Program
TBA – to-be-announced securities with respect to mortgage-related securities to be delivered in the future (MBSs and CMOs)
TDR – troubled debt restructuring (as defined in ASC 310-40)
the Treasury – United States Department of the Treasury
tMEDSUDAAP – tangible equity units, each composed of a prepaid common stock purchase contract and a junior subordinated amortizing note
USA PATRIOT Act – Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism- Unfair, deceptive or abusive acts or practices
VIE – variable interest entity as(as defined in ASC 810-10810-10)
Visa – The Visa U.S.A. Inc. card association or its affiliates, collectively
Visa Class A shares – Class A shares of common stock issued by Visa are publicly traded shares which are not subject to restrictions on sale.
Visa Class B shares – Class B shares of common stock issued by Visa which are subject to restrictions with respect to sale until all of the Covered Litigation has been settledsettled. Class B shares will be convertible into Visa Class A shares using a then current conversion ratio upon the lifting of restrictions with respect to sale of Visa Class B shares.
Visa Derivative – A derivative contract with the purchaser of Visa Class B shares which provides for settlements between the purchaser and Synovus based upon a change in the ratio for conversion of Visa Class B shares into Visa Class A sharesshares.
Visa IPO – The IPO of shares of Class A common stock by Visa, Inc. on March 25, 2008
Warrant – A warrant issued to the Treasury by Synovus to purchase up to 2,215,819 shares of Synovus common stock at a per share exercise price of $65.52 expiring on December 19, 2018.2018, as was issued by Synovus to Treasury in 2008 in connection with the Capital Purchase Program, promulgated under the Emergency Economic Stabilization Act of 2008.

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Part I
In this Report, the words “Synovus,” “the Company,” “we,” “us,” and “our” refer to Synovus Financial Corp. together with Synovus Bank and Synovus' other wholly-owned subsidiaries, except where the context requires otherwise.

FORWARD-LOOKING STATEMENTS
Certain statements made or incorporated by reference in this Report which are not statements of historical fact, including those under “Management's Discussion and Analysis of Financial Condition and Results of Operations,” and elsewhere in this Report, constitute forward-looking statements within the meaning of, and subject to the protections of, Section 27A of the Securities Act and Section 21E of the Exchange Act. Forward-looking statements include statements with respect to Synovus' beliefs, plans, objectives, goals, targets, expectations, anticipations, assumptions, estimates, intentions and future performance and involve known and unknown risks, many of which are beyond Synovus' control and which may cause Synovus' actual results, performance or achievements or the commercial banking industry or economy generally, to be materially different from future results, performance or achievements expressed or implied by such forward-looking statements.
All statements other than statements of historical fact are forward-looking statements. You can identify these forward-looking statements through Synovus' use of words such as “believes,” “anticipates,” “expects,” “may,” “will,” “assumes,” “predicts,” “could,” “should,” “would,” “intends,” “targets,” “estimates,” “projects,” “plans,” “potential” and other similar words and expressions of the future or otherwise regarding the outlook for Synovus' future business and financial performance and/or the performance of the commercial banking industry and economy in general. Forward-looking statements are based on the current beliefs and expectations of Synovus' management and are subject to significant risks and uncertainties. Actual results may differ materially from those contemplated by such forward-looking statements. A number of factors could cause actual results to differ materially from those contemplated by the forward-looking statements in this document. Many of these factors are beyond Synovus' ability to control or predict. These factors include, but are not limited to:

(1)the risk that competition in the financial services industry may adversely affect our future earnings and growth;
(2)the risk that we may not realize the expected benefits from our efficiency and growth initiatives, which willcould negatively affect our future profitability;
(3)the risk that our current and future information technology system enhancements and initiatives may not be successfully implemented, which could negatively impact our operations;
(4)the risk that our enterprise risk management framework may not identify or address risks adequately, which may result in unexpected losses;
(4)(5)the risk that our allowance for loan losses may prove to be inadequate or may be negatively affected by credit risk exposures;
(5)(6)the risk that any future economic downturn could have a material adverse effect on our capital, financial condition, results of operations and future growth;
(6)the risk that we could realize additional losses if our levels of non-performing assets increase and/or if we determine to sell certain non-performing assets and the proceeds we receive are lower than the carrying value of such assets;
(7)changes in the interest rate environment, including changes to the fed funds rate, and competition in our primary market area may result in increased funding costs or reduced earning assets yields, thus reducing margins and net interest income;
(8)the risk that if we pursue acquisitions in the future as part of our growth strategy, we may not be ableability to complete such acquisitions or successfully integrate bank or nonbank acquisitions into our existing operations;attract and retain key employees;
(9)the risk that we may be unable to, or that we may be required to make substantial expenditures to keep pace with the rapid technological changes in the financial services market;
(10)risks related to a failure in or breach of our operational or security systems of our infrastructure, or those of our third-party vendors and other service providers, including as a result of cyber-attacks or data security breaches which could disrupt our businesses, result in the disclosure or misuse of confidential or proprietary information, damage our reputation, increase our costs or cause losses;
(11)risks related to our reliance on third parties to provide key components of our business infrastructure, including the costs of services and products provided to us by third parties, and risks related to disruptions in service or financial difficulties of a third-party vendor;
(12)(11)the impact on our financial results, reputation, and business if we are unablerisks related to comply with all applicable federal and state regulations, board resolutions adopted at the requesta failure in or breach of our regulators,operational or security systems of our infrastructure, or those of our third-party vendors and other supervisory actionsservice providers, including as a result of cyber-attacks, which could disrupt our businesses, result in the disclosure or directives and any necessary capital initiatives;misuse of confidential or proprietary information, damage our reputation, increase our costs or cause losses;
(13)our ability to attract and retain key employees;
(14)(12)the impact of the Dodd-Frank Act and other recent and proposed changes in governmental policy, laws and regulations, including proposed and recently enacted changes in the regulation of banks and financial institutions, or the interpretation or application thereof and the uncertainty of future implementation and enforcement of these regulations in light of the 2016 national election results;
(13)the risk that we could realize losses if we determine to sell non-performing assets and the proceeds we receive are lower than the carrying value of such assets;
(14)the risk that we may be exposed to potential losses in the event of fraud on cash accounts and/or theft;
(15)the risk that we may not be able to identify suitable acquisition targets as part of our growth strategy and even if we are able to identify suitable acquisition targets, we may not be able to complete such acquisitions or successfully integrate bank or nonbank acquisitions into our existing operations;
(16)the impact on our financial results, reputation, and business if we are unable to comply with all applicable federal and state regulations or other supervisory actions or directives and any necessary capital initiatives;
or application thereof, including restrictions, increased capital requirements, limitations and/or penalties arising from banking, securities and insurance laws, enhanced regulations and examinations and restrictions on compensation;

(15)(17)the risks that if economic conditions worsen or regulatory capital rules are modified, or the results of mandated “stress testing” do not satisfy certain criteria, we may be required to undertake additional strategic initiatives to improve our capital position;

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(16)(18)changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, including any reduction in our credit ratings;
(17)the risk that we may be unable to grow our deposits and as a result, may be subject to paying higher funding costs;
(18)the impact on our borrowing costs, capital costs and our liquidity due to our status as a non-investment grade issuer;market;
(19)restrictions or limitations on access to funds from historical and alternative sources of liquidity could adversely affect our overall liquidity, which could restrict our ability to make payments on our obligations and our ability to support asset growth and sustain our operations and the operations of Synovus Bank;
(20)our ability to receive dividends from our subsidiaries could affect our liquidity, including our ability to pay dividends or take other capital actions;
(21)the risk that we may be unable to pay dividends on our common ctockstock or Series C Preferred Stock or obtain any applicable regulatory approval to take certain capital actions, including any increases in dividends on our common stock, any repurchaserepurchases of common stock (including repurchases under our current share repurchase program) or any other issuance or redemption of any other regulatory capital instruments;
(21)our ability to receive dividends from our subsidiaries could affect our liquidity, including our ability to pay dividends or take other capital actions (including repurchases under our current share repurchase program);
(22)the risk that we may not be able to realize all of the deferred tax assets in the future;
(23)the risk that we could have an “ownership change” under Section 382 of the IRC, which could impair our ability to timely and fully utilize our net operating losses and built-in losses that may exist when such “ownership change” occurs;
(24)risks related to recent and proposed changes in the mortgage banking industry, including the risk that we may be required to repurchase mortgage loans sold to third parties and the impact of the “ability to pay” and “qualified mortgage” rules on our loan origination process and foreclosure proceedings;
(23)the risk that our current tax position, including the realization of our deferred tax assets in the future, could be subject to comprehensive tax reform;
(24)the risk that we could have an “ownership change” under Section 382 of the Code, which could impair our ability to timely and fully utilize our net operating losses and built-in losses that may exist when such “ownership change” occurs;
(25)the costs and effects of litigation, investigations, inquiries or similar matters, or adverse facts and developments related thereto;
(26)risks related to the fluctuation in our stock price;
(27)the effects of any damages to Synovus'our reputation resulting from developments related to any of the items identified above; and
(28)other factors and other information contained in this Report and in other reports and filings that we make with the SEC under the Exchange Act, including, without limitation, those found in "Part I - Item 1A.-1A. Risk Factors" of this Report.

For a discussion of these and other risks that may cause actual results to differ from expectations, refer to “Part I - Item 1A. Risk Factors” and other information contained in this Report and our other periodic filings, including quarterly reports on Form 10-Q and current reports on Form 8-K, that we file from time to time with the SEC. All written or oral forward-looking statements that are made by or are attributable to Synovus are expressly qualified by this cautionary notice. You should not place undue reliance on any forward-looking statements since those statements speak only as of the date on which the statements are made. Synovus undertakes no obligation to update any forward-looking statement to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of new information or unanticipated events, except as may otherwise be required by law.
ITEM 1. BUSINESS
Overview
General
Synovus Financial Corp. is a financial services company and a registered bank holding company headquartered in Columbus, Georgia. We provide integrated financial services including commercial and retail banking, financial management, insurance and mortgage services to our customers through 28 locally-branded banking divisions of our wholly-owned subsidiary bank, Synovus Bank, and other offices in Georgia, Alabama, South Carolina, Florida and Tennessee. With the completion of its acquisition of Global One on October 1, 2016, the company also provides life insurance premium financing.
Our relationship-driven community banking model is built on creating long-term relationships with our customers. This relationship banking approach allows our bankers to serve their customers' individual needs and demonstrates our commitment to the communities in which we operate. We believe that these factors position us to take advantage of future growth opportunities in our existing markets.
We were incorporated under the laws of the State of Georgia in 1972. Our principal executive offices are located at 1111 Bay Avenue, Suite 500, Columbus, Georgia 31901 and our telephone number at that address is (706) 649-2311. Our common stock is traded on the New York Stock Exchange under the symbol “SNV.”

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2014

2016 Business Highlights
During 2014, Synovus continued to strengthen its franchise. SignificantSynovus' 2016 financial results reflected another year of strong performance. Our key achievements during 2014in 2016 include the following:
Continued profitabilityEarnings growth - Net income available to common shareholders for 20142016 was $185.0$236.5 million, a 56.1%9.6% increase from $118.6$215.8 million in 2013.2015. Diluted earnings per share was $1.33$1.89 for 2014,2016, up 50.5%16.7% from 2013.2015.

Return of capital to shareholdersRevenue growth - In October 2014, we announced a program to repurchase up to $250 million of our common stock as well asTotal revenues were $1.17 billion, an increase inof $73.9 million or 6.8% from 2015, with net interest income and non-interest income excluding net investment securities gains growing 8.7% and 0.8%, respectively, from the quarterly dividend payable on our common stock from $0.07 per share to $0.10 per share, beginning with the dividend paid on January 2, 2015. As of December 31, 2014, we had repurchased, or entered into agreements to repurchase, $88.1 million of common stock.prior year.

Loan growth - TotalLoan growth was solid in 2016, as we continued to diversify and optimize our portfolio. With continued momentum in all of our lines of business, total loans grew by $1.04outstanding were $23.86 billion or 5.2%at the end of 2016, up 6.4% from a year ago, driven by balanced growth across the entire loan portfolio.$22.43 billion at year-end 2015. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Loans" of this Report for further information.

Deposit growth - Total average deposits at December 31, 2014 increased $654.9 million,$1.33 billion, or 3.1%5.9%, from a year ago. Excluding brokered deposits and time deposits, total deposits2015 to $23.88 billion in 2016. Average core transaction deposit accounts increased $436.8 million$1.44 billion, or 2.7%9.2%, from a year ago2015 to $17.13 billion in 2016, driven primarily by an increase in money market and non-interest bearing demand deposits.

Continued broad-based improvement in credit quality - Credit quality continued to improve. Non-performing loans declined $218.5 million, or 52.5% from December 31, 2013. Our NPL ratio was 0.94% as of December 31, 2014, down 114 basis points from December 31, 2013. Additionally, credit costs declined by 43.5% to $66.7 million, and the net charge-off ratio declined to 0.39% compared to 0.69% in 2013.

Continued focus on expense control - We completed the implementation of $30 million in targeted expense savings announced in January 2014. The expense savings from the implementation of these initiatives as well as continued expense management were offset by planned investments in talent, technology, and advertising. Total non-interest expense for 2014 was $745.0 million, up $3.5 million, or 0.5%, compared to 2013. Adjusted non-interest expense was $675.7 million in 2014, an increase of $5.2 million, or 0.8%, from 2013. See “Part II - Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” in this Report for further information.applicable reconciliation to GAAP measure.

Continued investmentCredit improvement - Non-performing assets declined 18.4% to $175.7 million at December 31, 2016. Our NPA ratio was 0.74% as of December 31, 2016, down 22 basis points from December 31, 2015. Additionally, the net charge-off ratio remained low at 0.12%, down 1 basis point from 2015.

Disciplined expense management - Total non-interest expense of $755.9 million increased 5.3% during the year while adjusted non-interest expense increased by 3.3% to $732.5 million. The efficiency ratio and adjusted efficiency ratio for 2016 were 64.74% and 61.06%, respectively, both showing an 87 basis points improvement from 2015. See “Part II - Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” in branding and technologythis Report for applicable reconciliation to GAAP measure.

Strong capital - We launchedThe common equity Tier I ratio was 9.96% at year-end compared to 10.37% a branding effort emphasizing our unique approachyear ago. During the year, we returned over $322 million to serving customers as highlighted by our "bankcommon shareholders, with repurchases of here" campaign. We continued$262.9 million in common stock and common stock dividends of $59.4 million. Additionally, during the fourth quarter of 2016, the Board of Directors authorized a new share repurchase program of up to invest$200 million to be completed during 2017, and approved a 25% increase in technology, including the installation of almost 200 new ATMs and an improved Online Business Banking product for our business customers that provides toolsquarterly common stock dividend to manage cash flow and other core business functions.$0.15 per share, effective with the quarterly dividend payable in April 2017.
Management believes that these accomplishments provide continued momentum for long-term profitability and growth in 2015 and future periods.
Additional information relating to our business and our subsidiaries, including a detailed description of our operating results and financial condition for 2014, 20132016, 2015 and 2012, our loan portfolio (by loan type), our credit quality metrics and our deposits2014, is contained below and under "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in this Report.
Banking Operations
Synovus conducts its banking operations through Synovus Bank. Synovus Bank is a Georgia state-chartered bank. Synovus Bank operates through 28 locally-branded bank divisions throughout Alabama, Florida, Georgia, South Carolina and Tennessee. Synovus Bank offers commercial banking services and retail banking services. Our commercial banking services include cash management, asset management, capital markets services, institutional trust services and commercial, financial and real estate loans. Our retail banking services include accepting customary types of demand and savings deposits accounts; mortgage, installment and other retail loans; investment and brokerage services; safe deposit services; automated banking services; automated fund transfers; Internet-based banking services; and bank credit card services, including MasterCard and Visa services.

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As of December 31, 20142016, Synovus Bank operated under the following 28 locally-branded bank divisions in the following states: 
Table 1 – Bank Divisions State(s)
CB&T Bank of East Alabama Alabama
Community Bank & Trust of Southeast Alabama Alabama
The Bank of Tuscaloosa Alabama
Sterling Bank Alabama
First Commercial Bank of Huntsville Alabama
First Commercial Bank Alabama
The First Bank of Jasper Alabama
The Tallahassee State Bank Florida
Coastal Bank and Trust of Florida Florida
First Coast Community Bank Florida
Synovus Bank Florida
Synovus Bank of Jacksonville Florida
Columbus Bank and Trust Company Georgia
Commercial Bank Georgia
Commercial Bank & Trust Company of Troup County Georgia
SB&T Bank Georgia
The Coastal Bank of Georgia Georgia
First State Bank and Trust Company of Valdosta Georgia
First Community Bank of Tifton Georgia
CB&T Bank of Middle Georgia Georgia
Sea Island Bank Georgia
Citizens First Bank Georgia
AFB&T Georgia
Bank of North Georgia Georgia
Georgia Bank & Trust Georgia
NBSC South Carolina
The Bank of Nashville Tennessee
Cohutta Banking Company Tennessee and Georgia
The following chart reflects the distribution of our branch locations as of December 31, 20142016, in each of the states in which we conduct banking operations: 
Table 2 – Bank Branch Locations Branches
Georgia 118114
Alabama 4137
South Carolina 3938
Florida 4948
Tennessee 11
Total 258248
   

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Major Non-bank Subsidiaries
In addition to our banking operations, we also provide various other financial services to our customers through the following direct and indirect wholly-owned non-bank subsidiaries:
Synovus Securities, Inc., headquartered in Columbus, Georgia, which specializes in professional portfolio management for fixed-income securities, investment banking, the execution of securities transactions as a broker/dealer, asset management and financial planning services, and the provision of individual investment advice on equity and other securities;
Synovus Trust Company, N.A., headquartered in Columbus, Georgia, which provides trust services; and
Synovus Mortgage Corp., headquartered in Birmingham, Alabama, which offers mortgage services.
Business Developments
Synovus has traditionally focused on a strategy that includes expanding and diversifying its franchise in terms of revenues, profitability and asset size while maintaining a community banking, relationship-based approach to banking. This strategy has encompassed both organic growth andas well as acquisitions of complementary banks and financial services businesses. The fourth quarter 2016 acquisition of Global One, a life insurance premium finance lender based in Atlanta, is one such example of executing on our growth strategy.
During 2014,2016, we realignedcontinued to execute on our realignment of our corporate, commercial, and retail bankers, and investment professionals to more effectively identify and pursue strategic customer relationships in our markets. We believe these changes, begun in 2014, simplify the way we deliver services to our customers and enable more consistent delivery across our footprint; leverage our relationship-based banking model to better align the strengths of our bankers with the needs of our customers; and position us to realize increased shareholder value.
Lending Activities
Overview
The primary goal of Synovus' lending function is to help clientscustomers achieve their financial goals by providing quality loanfinancing products that are fair to the clientcustomer and profitable to Synovus. Management believes that this purpose can best be accomplished by building strong profitable clientcustomer relationships over time and maintaining a strong presence and position of influence in the communities Synovus serves. Synovus strives to serve all of its customers with the highest levels of courtesy, respect, gratitude and fairness and deliver its services with unparalleled expertise, efficiency, responsiveness and accuracy. This relationship-based approach to banking enables Synovus' bankers to develop a deep knowledge of Synovus' customers and the markets in which they operate. Synovus has processes to ensure consistency of its lending processes across all of its banking divisions, to maintain strong underwriting criteria to evaluatein evaluating new loans and loan renewals, and to diversify its loan portfolio in terms of type, industry and geographical concentration. Synovus believes that these measures better position Synovus to meet the credit needs of businesses and consumers in the markets it serves while pursuing a balanced strategy of loan profitability, loan growth and loan quality.


Synovus conducts the majority of its lending activities within the framework of its relationship-based approach to banking, built on creating long-term relationships with its customers. The following tables summarize Synovus' loan portfolio by type at December 31, 20142016 and 20132015.

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Table 3 – Loans by Type 2014 2013 2016 2015
(dollars in thousands) Total Loans* % Total Loans* % Total Loans* % Total Loans* %
Investment properties $5,188,322
 24.6% $4,616,485
 23.0% $5,932,619
 24.8% $5,751,631
 25.6%
1-4 family properties 1,135,562
 5.4
 1,185,060
 5.9
 1,023,821
 4.3
 1,129,156
 5.0
Land acquisition 577,424
 2.7
 705,431
 3.5
 409,534
 1.7
 513,981
 2.3
Total commercial real estate 6,901,308
 32.7
 6,506,976
 32.4
 7,365,974
 30.8
 7,394,768
 32.9
Commercial, financial, and agricultural 6,226,034
 29.5
 5,895,265
 29.4
 6,915,927
 29.0
 6,453,180
 28.7
Owner-occupied 4,066,979
 19.3
 4,036,186
 20.1
 4,636,016
 19.4
 4,318,950
 19.3
Total commercial and industrial 10,293,013
 48.8
 9,931,451
 49.5
 11,551,943
 48.4
 10,772,130
 48.0
Home equity lines 1,683,998
 8.0
 1,587,541
 7.9
 1,617,265
 6.8
 1,689,914
 7.5
Consumer mortgages 1,694,061
 7.9
 1,519,068
 7.5
 2,296,604
 9.6
 1,938,683
 8.6
Credit cards 253,649
 1.2
 256,846
 1.3
 232,413
 1.0
 240,851
 1.1
Other retail loans 302,460
 1.4
 284,778
 1.4
 818,183
 3.4
 423,318
 1.9
Total retail 3,934,168
 18.5
 3,648,233
 18.1
 4,964,465
 20.8
 4,292,766
 19.1
Deferred fees and costs, net (30,790)          nm (28,862) nm (25,991)          nm
 (30,099) nm
Total loans, net of deferred fees and costs $21,097,699
 100.0% $20,057,798
 100.0% $23,856,391
 100.0% $22,429,565
 100.0%
                
*Loan balance in each category is before net deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm = not meaningful
The following discussion describes the underwriting procedures of Synovus’ lending function and presents the principal types of lending conducted by Synovus. The results of Synovus’ lending activities and the relative risk of Synovus’ loan portfolio are discussed in “Part II – Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” of this Report.
Underwriting Approach
Recognizing that its loan portfolio is the primary source of revenue, Synovus' management believes that proper and consistent loan underwriting throughout Synovus' banking divisions is critical to Synovus' long-term financial success. Synovus' underwriting approach is designed to effectively govern the degree of assumed risk and ensure that its credit relationships conform to Synovus' overall risk philosophy. Synovus' underwriting standards address collateral requirements; guarantor requirements (including policies on financial statements, tax returns, and limited guarantees); requirements regarding appraisals and their review; loan approval hierarchy; standard consumer credit scoring underwriting criteria (including credit score thresholds, maximum maturity and amortization, loan-to-value limits, global debt service coverage, and debt to income limits); commercial real estateCRE and C&I underwriting guidelines (including minimum debt service coverage ratio, maximum amortization, minimum equity requirements, maximum loan-to-value ratios); lending limits; and credit approval authorities. Additionally, Synovus utilizes a loan concentration policy to limit and manage its exposure to certain loan concentrations, including commercial real estate.CRE. The loan concentration policy provides a more detailed program for portfolio risk management and reporting, including limits on commercial real estateCRE loans as a percentage of risk-based capital (in the aggregate and by loan type), large borrower concentration limits and monitoring, as well as portfolio mix monitoring. Synovus' underwriting process is structured to require oversight that is proportional to the size and complexity of the lending relationship.
Synovus utilizes a tiered credit approval process requiring all loans to be approved by concurring bank officers. Larger loans are approved by more senior bank officers as well as an independent senior credit officer, with the largest loans requiring approval of Synovus Bank's Loan Committee, which is comprised of the Chief Credit Officer, the Chief Community Banking Officer, the Chief Commercial Banking Officer, and other key executives of Synovus Bank. The centralized underwriting policy and philosophy also provides a structured, conservative approach to lending. For instance, loan-to-value limits on certain creditstypes of loan offerings are lower than regulatory requirements, and large borrower concentration limits are explicit, and bank division lending limits are lower than before the credit crisis.explicit. Furthermore, Synovus has established across all of its banking divisions more stringent underwriting requirements on certain types of commercial real estate lending, including loans for the purpose of financing shopping centers and hotels.land.


Commercial and Industrial (C&I) Loan Portfolio
The C&I loan portfolio represents the largest category of Synovus' total loan portfolio. Synovus' C&I loan portfolio is currently concentrated on small to middle market commercial and industrialC&I lending disbursed throughout a diverse group of industries primarily in the Southeast and other selected areas in the United States, including health care and social assistance, manufacturing,real estate-related industries, retail trade, real estate-related industries,manufacturing, finance and insurance, and wholesale trade.professional, scientific, and technical services. The portfolio is relationship focused and, as a result, Synovus' lenders have in-depth knowledge of the borrowers, most of which have guaranty arrangements. C&I loans are primarily originated through Synovus' local market

6


banking divisions and madethe Corporate Banking Group to commercial customers primarily to finance capital expenditures, including real property, plant and equipment, or as a source of working capital. At December 31, 20142016, 39.5%40.1% of Synovus' total C&I loans represented loans for the purpose of financing owner-occupied properties. The primary source of repayment on these C&I loans is revenue generated from products or services offered by the borrower's business. The secondary source of repayment on these C&I loans is the real estate securing such loans. In accordance with Synovus' uniform lending policy, each loan undergoes a detailed underwriting process, which incorporates the uniform underwriting approach, procedures and evaluations described above. Approximately 91%93% of Synovus' C&I loans are secured by business assets including equipment, inventory, real estate, business equipment, inventory, and other types of collateral. Total C&I loans at December 31, 20142016 were $10.29$11.55 billion, or 48.848.4%, of the total loan portfolio.
C&I lending is a key component of Synovus' growth and diversification strategy. Synovus has actively investedcontinues to invest in additional lending expertise product offerings,in key strategic markets as well as offer enhanced products and product qualityservices to provide its commercialC&I customers. During the fourth quarter of 2016, $356.7 million of C&I loans were added with the acquisition of Global One. The addition of these loans through Global One aligns well with our strategy of further diversifying our loan portfolio and industrial clientsgrowing loans, as well as providing additional cross-sell opportunities through collaboration with increased and enhanced product offerings and customer service.other Synovus business units. Complementing this investment in C&I growth, Synovus' management continues to focus on streamlining and enhancing Synovus' existing product lines, especially for traditional retail, small business and professional services customers.
The Corporate Banking Group provides lending solutions to larger corporate clientscustomers and includes specialty commercial units such as loan syndications, corporate real estate, senior housing, middle market, equipment finance, and senior housing.healthcare banking. These units partner with Synovus' local bankers to build relationships across the five-state footprint, as well as other selected areas in the southeastern and southwestern United States. To date, loan syndications consist primarily of loans where Synovus is participating in the credit (versus being the lead bank).credit. Senior housing loans are typically extended to borrowers primarily in the assisted living, independent living, or memory care facilities sectors. Synovus has continued to develop its middle market lending program by enhancing its focus on this program and reallocating lending resources while sustaining momentum from investments made in other specialty lines such as healthcare banking. The Corporate Banking Group also originates direct loans to well-capitalized public companies and larger private companies that operate predominantly in the five-state footprint as well asand other states inselected areas throughout the Southeast.United States.
Commercial Real Estate Loan Portfolio
Synovus' commercial real estateCRE loans consist of investment property loans, residential construction and development loans, land acquisition loans, and 1-4 family perm/mini-perm loans. As is the case with Synovus' C&I loans, the commercial real estateCRE loans are primarily originated through Synovus Bank's local market banking divisions. Total commercial real estateCRE loans as of December 31, 20142016 were $6.90$7.37 billion, or 32.730.8%, of the total loan portfolio.
Investment Property Loans
Synovus' investment property loans consist of construction and mortgage loans for income producing properties and are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. Synovus' investment property portfolio is well diversified with no concentration by property type, geography (other than the fact that most of these loans are in(primarily within Synovus' primary market areas of Georgia, Alabama, Tennessee, South Carolina, and Florida) orand tenants. These loans are generally recourse in nature with short-term maturities (3 years or less), allowing for restructuring opportunities which reduces Synovus' overall risk exposure. The investment property loans are primarily secured by the property being financed by the loans; however, they may also be secured by real estate or other assets beyond the property being financed. Investment property loans are subject to the same uniform lending policies and procedures described above, although such loans have historically been underwritten with stressed interest rates and vacancies. All investment property loans of $1 million or more are reviewed semi-annually to more closely monitor the performance of the portfolio. Total investment property loans as of December 31, 20142016 were $5.195.93 billion, or 24.6%24.8%, of the total loan portfolio.
Residential Construction and Development and Land Acquisition1-4 Family Properties Loans
The1-4 family properties loans include construction loans to homebuilders, commercial mortgage loans to real estate investors, and residential construction and development loans to developers and land acquisition loans are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. These loans are generally subject to the same uniform lending policies and procedures described above. Land acquisition loans have a maximum loan-to-value limit which is aligned with regulatory requirements. Synovus has maintained the maximum loan-to-value limit for residential construction and development loans to levels more stringent than the current regulatory guidelines. At December 31, 2014, these loans were $904.1 million, or 13.1%, of the total commercial real estate loan portfolio, compared to $1.03 billion or 15.9% of the total commercial real estate portfolio at December 31, 2013.
1-4 Family Perm/Mini-Perm Loans
1-4 family perm/mini-permproperties loans are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. These loans are subject to the same uniform lending policies and procedures described above. Additionally, underwriting standards At December 31, 2016, these loans totaled $1.02 billion, or 4.3% of the total loan portfolio.


Land Acquisition Loans
Land acquisition loans are secured by land held for future development, typically in excess of one year. They have short-term maturities and are typically unamortized. These properties are substantially within the Synovus footprint and generally carry personal guarantees from the principals. They are underwritten based on the loan to value of the collateral and the capacity of the guarantor(s). These loans are generally subject to the same uniform lending policies and procedures described above. Land acquisition loans have a maximum loan-to-value limit which is aligned with regulatory requirements. At December 31, 2016, these loans were $409.5 million, or 1.7% of the total loan portfolio. Synovus is not actively seeking to originate these types of loans, include stricter approval requirements as well as more stringent underwriting standards than current regulatory guidelines. At December 31, 2014, these loans totaled $808.9 million, or 11.7% of the total commercial real estate portfolio.due to diversification and overarching credit objectives.

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Retail Loan Portfolio
Synovus' retail loan portfolio consists of a wide variety of loan products offered through its banking network as well as third-party lending partnerships, including first and second residential mortgages, home equity lines, credit card loans, home improvement loans, student loans, and other retail loans. These various types of secured and unsecured retail loans are marketed to qualifying existing clientscustomers and to other creditworthy candidates primarily in Synovus' market area. The majority of Synovus' retail loans are consumer mortgages secured by first and second liens on residential real estate primarily located in the markets served by Synovus in Georgia, Florida, South Carolina, Alabama, and Tennessee.Synovus. Total retail loans as of December 31, 20142016 were $3.934.96 billion, or 18.5%20.8%, of the total loan portfolio.
In accordance with Synovus' lending policy, each loan undergoes a detailed underwriting process which incorporates uniform underwriting standards and oversight that is proportional to the size and complexity of the lending relationship. Retail loans are subject to the same uniform lending policies referenced above and consist primarily of loans with strong borrower credit scores (weighted average FICO scores within the retail residential real estate portfolio were 772768 (HELOCs) and 768 (HELOCs), respectively, and 735 and 720773 (Consumer Mortgages), respectively, at December 31, 20142016 and 2013), conservative debt-to-income ratios (average HELOCs debt-to-income ratio of 30.8% and 28.6%, respectively,31.7% at December 31, 20142016 and 2013)), utilization rates (total amount outstanding as a percentage of total available lines) of 61.3%58.3% at both December 31, 20142016 and 2013, and loan-to-value ratios based upon prudent guidelines to ensure consistency with Synovus' overall risk philosophy. At December 31, 20142016 and 2013, 33% and 34%, respectively,36% of our home equity lines balances were secured by a first lien while 67% and 66%, respectively,64% were secured by a second lien. Apart from credit card loans and unsecured loans, Synovus does not originate loans with LTV ratios greater than 100% at origination except for infrequent situations provided that certain underwriting requirements are met. Additionally, at origination, loan maturities are determined based on the borrower's ability to repay (cash flow or earning power of the borrower that represents the primary source of repayment) and the collateralization of the loan, including the economic life of the asset being pledged. Collateral securing these loans provides a secondary source of repayment in that the collateral may be liquidated. Synovus determines the need for collateral on a case-by-case basis. Factors considered include the purpose of the loan, current and prospective credit-worthiness of the customer, terms of the loan, and economic conditions.
Mortgage Banking
Synovus originated $1.04 billion in residential mortgage loans in 2014. Synovus offers various types of fixed-rate and adjustable-rate loans for the purpose of purchasing, refinancing or constructing residential properties. Synovus originated $1.38 billion in residential mortgage loans in 2016. The majority of the originated loans are conforming mortgage loans for owner-occupied properties. Conforming loans are loans that are underwritten in accordance with the underwriting standards set forth by government sponsored entities such as the Federal National Mortgage Association and the Federal Home Loan Mortgage Corporation. These loans are generally collateralized by 1-4 family residential real estate properties and are made to borrowers in good credit standing.
The majority of mortgage loans originated by Synovus are sold to third-party purchasers on a servicing released basis, without recourse or continuing involvement. Each purchaser of our mortgage loans has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. While the loans are sold without recourse, the purchase agreements require Synovus to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that the loans sold were in breach of these representations or warranties, Synovus has obligations to either repurchase the loan for the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan. To date, SynovusRepurchase activity pursuant to the terms of these representations and warranties has experiencedbeen minimal repurchase activity in its consumer mortgage lending operations.and has primarily been associated with loans originated from 2005 through 2008. Additionally, foreclosure activity in the home equity and consumer mortgage loan portfolios has been low.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Mortgage Banking” and "Part I - Item 1A. Risk Factors - We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition." of this Report for a more detailed discussion of Synovus' obligations with respect to the mortgage loans it sells to third-party purchasers and Synovus' mortgage loan foreclosure practices and risks related to our mortgage loan operations.
Other Loans Held for Sale Portfolio
With the exception of certain first lien residential mortgage loans, Synovus originates loans with the intent to hold those loans for the foreseeable future. Loans or pools of distressed loans are transferred to the other loans held for sale portfolio when management makes the decision to sell specifically identified loans. The value of the loans or pools of loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell. At the time of transfer, if the estimated fair value less selling costs is less than the carrying amount of the specific loans, with such difference generally being attributable to declines in credit quality, the shortfall is recorded as a charge-off against the allowance for loan losses. At December 31, 2014 the carrying value of other loans held for sale was $3.6 million.

8


Credit Quality
Synovus continuously monitors credit quality and maintains an allowance for loan losses that management believes is sufficient to absorb probable and estimable losses inherent in the loan portfolio. For a more detailed discussion of Synovus' credit quality, see “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Credit Quality” of this Report for further information.
Monitoring of Collateral
Synovus' loan portfolio and the collateral securing such loans is predominantly located in a five state marketfootprint consisting of Georgia, Florida, South Carolina, Alabama, and Tennessee. C&I loans represent 48.8%48.4% of the total loan portfolio at December 31, 20142016. These loans are predominantly secured by owner-occupied and other real estate. Other types of collateral securing these loans consist primarily of marketable equipment, marketable inventory, accounts receivable, equity and debt securities, time deposits, and time deposits.cash surrender value of life insurance. Total commercial real estateCRE loans represent 32.7%30.8% of the total loan portfolio at December 31, 20142016. These loans are primarily secured by commercial real estate, including 1-4 family properties, land, and investment properties. The collateral generally consists of the property being financed by the loans; however, collateral may also include real estate or other assets beyond the property being financed. Retail loans at December 31, 20142016 totaled $3.934.96 billion, or 18.520.8%, of the total loan portfolio. Of this amount, $3.383.91 billion consists of consumer mortgages secured by first and second liens on residential real estate. Credit card loans represent $253.6232.4 million of this amount, and these loans are generally unsecured. Other retail loans represent $302.5818.2 million of this amount, and they are primarily secured by collateral consisting of marketable securities, automobiles, and time deposits, and cash surrender value of life insurance.deposits.
Synovus follows a risk-based approach as it relates to the credit monitoring processes for its loan portfolio. Synovus updates the fair value of the real estate collateral securing collateral-dependent impaired loans each calendar quarter, with appraisals usually received on a periodic basis from an independent, unaffiliated certified or licensed appraiser. Management also considers other factors or recent developments, such as selling costs and anticipated sales values considering management's plans for disposition, which could result in adjustments to the collateral value estimates indicated in the appraisals. Synovus updates the value of collateral that is in the form of accounts receivable, inventory, equipment, and cash surrender value of life insurance policies at least annually and the value of collateral that is in the form of marketable securities and brokerage accounts at least quarterly.
It is the Company's policy to obtain, on a periodic basis, an updated appraisal from an independent, unaffiliated certified or licensed appraiser for loan relationships of $1 million and over when at least one of the loans in the relationship is on non-accrual status. For relationships under $1 million, while independent appraisals are not mandated by the Company's policies, management will obtain such appraisals when considered prudent. For credits that are not on impaired status, Synovus generally obtains an unaffiliated third-party appraisal of the value of the real estate collateral prior to each loan renewal. Additionally, if conditions warrant (e.g., loans that are not considered impaired but exhibit a higher or potentially higher risk), Synovus engages an unaffiliated appraiser to reappraise the value of the collateral on a more frequent basis. Examples of circumstances that could warrant a new appraisal on an existing performing credit include instances in which local market conditions where the real estate collateral is located have deteriorated, the collateral has experienced damage (e.g., fire, wind damage, etc.), the lease or sell-out of the collateral has not met the original projections, and the net operating income of the collateral has declined. In circumstances where the collateral is no longer considered sufficient, Synovus seeks to obtain additional collateral. Examples of adjustments made quarterly to appraised values include broker's commission, unpaid real estate taxes, attorney's fees, other estimated costs to dispose of the property, known damage to the property, known declines in the net operating income of the property or rent rolls, as well as third-party market data.
Loan Guarantees
In addition to collateral, Synovus generally requires a guarantee from all principals on all commercial real estateCRE and commercial and industrialC&I lending relationships. Specifically, Synovus generally obtains unlimited guarantees from any entity (e.g., individual, corporation, or partnership) that owns or controls 50 percent or more of the borrowing entity. Limited guarantees on a pro-rata basis are generally required for all 20 percent or more owners.
Synovus evaluates the financial ability of a guarantor through an evaluation of the guarantor’s current financial statements, income tax returns for the two most recent years, as well as financial information regarding a guarantor’s business or related interests. In addition, to validate the support that a guarantor provides relating to a commercial real estateCRE loan, Synovus analyzes both substantial assets owned by the guarantor to ensure that the guarantor has the necessary ownership interest and control over these assets to convert to cash and the global cash flow of the guarantor.
With certain limited exceptions, Synovus seeks performance under guarantees in the event of a borrower’s default. However, due to the recent economic conditions, and based on the fact that a majority of Synovus’ distressed credits are commercial real estate credits, Synovus’ success in recovering amounts due under guarantees has been limited.


9


Unsecured Loans
At December 31, 2014,2016, Synovus had unsecured loans totaling $926.6 million,$1.46 billion, which represents approximately 5%6% of total loans. This segment of our portfolio includes $253.6 million in credit card loans and approximately $673$799 million in commercial loans to borrowers that are primarily in the manufacturing, insurance, financial services, utilities, and religious organization sectors.


Provision for Loan Losses and Allowance for Loan Losses
Despite credit standards, effective operation of internal controls, and a continuous loan review process, the inherent risk in the lending process results in periodic charge-offs. The provision for loan losses is the charge to operating earnings necessary to maintain an adequate allowance for loan losses. Through the provision for loan losses, Synovus maintains an allowance for losses on loans that management believes will absorb probable losses inherent within the loan portfolio. However, future additions to the allowance may be necessary based on changes in economic conditions, as well as changes in assumptions regarding a borrower's ability to pay and/or collateral values. In addition, various regulatory agencies, as an integral part of their examination procedures, periodically review Synovus Bank's allowance for loan losses. Based on their judgments about information available to them at the time of their examination, such agencies may require Synovus Bank to recognize additions to its allowance for loan losses.
The allowance for loan losses is a significant accounting estimate that is determined through periodic and is regularly evaluated by Synovus for accuracy and consistency betweensystematic detailed reviews of the changes in the allowance for loan losses with the credit trends and credit events in thecompany's loan portfolio. The allowance for loan losses is determined based on an analysis which assesses the inherent risk for probable losses within the loan portfolio. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in the event of loan defaults, the loss emergence period, qualitative loss factors, management's plans, if any, for disposition of certain loans as well as other qualitative considerations.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Credit Quality” and "Part I - Item 1A. Risk Factors - Our allowance for loan losses may not cover actual losses, and we may be required to materially increase our allowance, which may adversely affect our capital, financial condition and results of operations." of this Report for further information.discussion.
Non-performing Assets and Past Due Loans
Non-performing assets consist of loans classified as non-accrual, impaired loans held for sale and real estate acquired through foreclosure. Synovus' management continuously monitors non-performing and past due loans to prevent further deterioration regarding the condition of these loans. Synovus' total non-performing assets of $286.8 million at December 31, 2014 have declined $993.5 million or 77.6% since 2010.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Credit Quality” of this Report for further information.
Investment Activities
Our investment securities portfolio consists principally of debt securities classified as available for sale. Investment securities available for sale provide Synovus with a source of liquidity and a relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and deposit portfolios.
Our investment strategy focuses on the use of the investment securities portfolio to generate interest income and to assist in the management of interest rate risk. Synovus also utilizes a significant portion of its investment portfolio to secure certain deposits and other liabilities requiring collateralization. At December 31, 20142016, $2.122.04 billion of these investment securities were pledged to secure certain deposits and securities sold under repurchase agreements as required by law and contractual agreements. The investment securities portfolio consists primarily of mortgage-backed securities issued by U.S. government agencies and U.S. GSEs, both of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on the underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 20142016, all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by federal agencies or GSEs.

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Funding Activities
Liquidity represents the extent to which Synovus has readily available sources of funding to meet the needs of depositors, borrowers, and creditors, to support asset growth, and to otherwise sustain operations of Synovus and its subsidiary,subsidiaries, at a reasonable cost, on a timely basis, and without adverse consequences. Core deposits represent the largest source of funds for lending and investing activities. Scheduled payments, as well as prepayments, from our loan and investment portfolios also provide a source of funds. Additional funding sources which provide liquidity include FHLB advances, brokered deposits and other short-term borrowed funds, as well as through equity and debt issued through the capital markets. Following is a brief description of the various sources of funds used by Synovus. For further discussion relating to Synovus' funding sources, see “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Deposits,” “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 12 - Long-term Debt and Short-term Borrowings" of this Report.


Deposits
Deposits provide the most significant funding source for Synovus' interest earning assets and remain a strength of Synovus' business. Deposits are attracted principally from clientscustomers within Synovus' retail branch network through the offering of a broad array of deposit products to individuals and businesses, including non-interest bearing demand deposit accounts, interest-bearing demand deposit accounts, savings accounts, money market deposit accounts, and time deposit accounts. Synovus also utilizes brokered deposits as a funding source in addition to deposits attracted through its retail branch network. Terms vary among deposit products with respect to commitment periods, minimum balances, and applicable fees. Interest paid on deposits represents the largest component of Synovus' interest expense. Interest rates offered on interest-bearing deposits are determined based on a number of factors, including, but not limited to, (1) interest rates offered in local markets by competitors, (2) current and expected economic conditions, (3) anticipated future interest rates, (4) the expected amount and timing of funding needs, and (5) the availability and cost of alternative funding sources. ClientCustomer deposits are attractive sources of funding because of their stability and relative cost. Deposits are regarded as an important part of the overall clientcustomer relationship and provide opportunitiesa strong foundation for providing other needs based solutions to cross-sell other Synovus services.our customers.
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Deposits” of this Report for further information.
Borrowed Funds and Non-Deposit Liquidity
Synovus' ability to borrow funds from non-deposit sources provides additional flexibility in meeting the liquidity needs of Synovus. Synovus generates non-deposit liquidity through scheduled payments and prepayments of loans and investment securities and access to sources of funds other than deposits. Synovus Bank has the capacity to access funding through its membership in the FHLB. At December 31, 20142016, Synovus Bank had access to incremental funding, subject to available collateral and FHLB credit policies, through utilization of FHLB advances.
In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Company level for various operating needs including potential capital infusions into subsidiaries, the servicing of debt, the payment of dividends on our common stock and preferred stock, share repurchases and payment of general corporate expenses. The primary source of liquidity for Synovus consists of dividends from Synovus Bank, which is governed by certain rules and regulations of the GA DBF and the FDIC.Federal Reserve Board.
During 2012, Synovus Bank did not pay dividends to the Parent Company. On July 19, 2013, the Parent Company received a $680.0 million dividend from Synovus Bank, which Synovus utilized along with the net proceeds from its July common stock and Series C Preferred Stock offerings to redeem its $967.9 million of Series A Preferred Stock on July 26, 2013. During 2014, Synovus Bank received regulatory approval and paidmade upstream dividendscash distributions to the Parent Company totaling $182.0 million including cash dividends of $90.6 million. During 2015, Synovus Bank made upstream cash distributions to the Parent Company totaling $225.0 million including cash dividends of $199.9 million. During 2016, Synovus Financial Corp.Bank made upstream cash dividends of $325 million to the Parent Company. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall condition. In addition, GA DBF rules and related statutes contain limitations on payments of dividends by Synovus Bank without the approval of the GA DBF. See “Part I - Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results..
Synovus presently believes that the sources of liquidity discussed above, including existing liquid funds on hand, are sufficient to meet its anticipated funding needs through the near future.needs. However, if economic conditions were to significantly deteriorate, regulatory capital requirements for Synovus or Synovus Bank increase as the result of regulatory directives or otherwise, or Synovus believes it is prudent to enhance current liquidity levels, then Synovus may seek additional liquidity from external sources. See "Part I – Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.".

11


Enterprise Risk Management
As a financial services organization, Synovus accepts a certain degree of risk with each business decision it makes. Risk management does not eliminate risk, but seeks to achieve an appropriate balance between risk and return, which is critical to optimizing shareholder value. Understanding our risks and managing them appropriately can enhance our ability to make better decisions, deliver on objectives, and improve performance. AThe enterprise risk management framework has been established within Synovus, which begins with the Board of Directors, working primarily with the Risk Committee of the Board. The Risk Committee fulfills the overarching oversight role for the risk management process, including approval ofapproving risk tolerance levels and risk policies and limits, monitoring key and emerging risks, and reviewing risk assessments. In addition, oversight of certain risk is allocated to all other committees of the Board who meet regularly and report to the Board.
The Chief Risk Officer reports to the Chief Executive Officer and provides overall vision, direction and leadership regarding ourthe enterprise risk management framework. The risk management framework includes an Executive Risk Committee, chaired by the Chief Risk Officer, that consists ofand various management risk committees. Executive Risk Committee membership includes all Synovus' corporate executive officers and the Senior Director of Enterprise Risk. TheRisk, and the committee meets regularly to monitor Synovus' key and emerging risks and ensures that these risks are effectively managed, assesses capital relative toprovides management oversight of the Company'sEnterprise


Risk Program. Management risk appetite, and oversees new and modified products and services. Senior management risk committees oversee the various risk types within the Company as shown below and provide minutes of activities and decisions to the Board of Directors. These committees are responsible for ensuring effective risk measurement, management and management inreporting of their respective areas of authority.risk categories. The Chief Risk Officer is an active member of each of thesethe management risk committees.

ALCO -Interest Rate/Market Risk and Liquidity Risk
Credit Risk Committee - Credit Risk
Regulatory Compliance Risk Committee - Compliance Risk
Operational Risk Committee - Operational Risk
StrategicExecutive Risk Committee - All risks including Strategic Risk, Reputational Risk and Litigation Risk and Strategic Risk

Management believes that Synovus' primary risk exposures are operational, regulatory compliance, credit, liquidity, and strategic risk. Operational risk arises from the potential that inadequate information systems, operational problems, inadequate or failed internal controls, human error, fraud, security breaches such as cyber-attacks, or external events will result in unexpected losses. Compliance risk arises from nonconformance with laws, rules, and regulations that apply to the financial services industry and exposes the Company to monetary penalties, enforcement actions, or other sanctions. Credit risk is risk of loss arising from our borrowers' or counterparties' inability to meet the financial terms of any contract with the Company, or other failure to perform as agreed. Liquidity risk arises from an inability of the Company to meet current or future obligations when they come due without incurring unacceptable losses. Strategic risk arises from threats to long-term growth and strategic direction such as the ability to meet competitive challenges, attract and retain customers prevent or mitigate cyber security attacks,and team members, keep pace with technological changes, and develop new products and services.
ALCO
ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk, interest rate risk, and market risk and has the authority to create policies relative to these risks. ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus' liquidity position. Operating under interest rate risk policies approved by the Board of Directors, ALCO analyzes the interest rate sensitivity of Synovus and develops and implements strategies to improve balance sheet structure and interest rate risk positioning. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and “Item 7A. Qualitative and Quantitative Disclosures about Market Risk” in this Report for further information.
Credit Risk
The Company has established a credit risk management process with policies, controls and regular Board and management oversight. Credit risk management is guided by centralized credit policies that provide for a consistent and prudent approach to underwriting and approvals of credits. The Credit Risk Committee, chaired by the Chief Credit Officer, monitors credit management reports, establishes lending policies, limits, and guidance to better manage the loan function, and provides strategies to manage the level of credit risk in the loan portfolio. The Credit Risk Committee oversees risk grade accuracy, credit servicing requirements, and loan concentration levels and manages risk in the execution of loan growth strategies.
The Regional Credit function reports to the Chief Credit Officer, providing independence from the line of business. Regional Credit manages credit activities within each region, underwriting borrowing relationships over certain dollar thresholds, managing small business accounts, jointly approving loans for amounts greater than the banking division's lending authority, and ensuring thatevaluating loan administration processes for each banking division are sound and appropriate.

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Synovus has established the ALL Oversight Council to review and approve the adequacy of the allowance and ALL methodology. The ALL Oversight Council includes the Chief Risk Officer, Chief Credit Officer, Chief Financial Officer, Chief Accounting Officer, the Senior Director of Enterprise Risk Management, and the Senior Director of Loan Review. The Council meets at least on a quarterly basis. The allowance adequacy and the ALL methodology are reviewed by the Audit Committee of the Board of Directors on at least a quarterly basis. The Model Risk Management department reviews the ALL methodology on an annual basis and prior to implementation of model changes.processes.
Synovus maintains a centralized Retail Lending Center reporting to the Chief Community Banking Officer where consumer loans are centrally processed, scored, and analyzed. This structure enhances the control environment, drives efficiencies, and provides a more consistent overall customer experience.
Synovus has established the ALL Oversight Council to review and approve the adequacy of the allowance for loan losses and the ALL methodology. The Council includes the Chief Risk Officer, Chief Credit Officer, Chief Financial Officer, and other senior management. The Council meets at least quarterly and considers enhancements and refinements to the ALL process and models in light of new and other relevant information. The allowance adequacy and the ALL methodology are reviewed by the Audit Committee of the Board of Directors at least quarterly. The Model Risk Management function reviews the ALL models on an annual basis and prior to implementation of model changes.
Regulatory Compliance Risk
Compliance laws, rules and standards generally cover matters such as observing proper standards of market conduct, managing conflicts of interest, treating customers fairly, and ensuring the suitability of customer advice. They also include basic prudential banking requirements and specific areas such as the prevention of money laundering and terrorist financing.


The Regulatory Compliance Risk Committee was formedcreated to assist the Board and management in overseeing the management of overall compliance risk, developmentdeveloping and implementation ofimplementing policy, and ensuring that compliance issues are resolved effectively and expeditiously. The Committee is made up of senior management from the business lines, risk management, legal, human resources, and compliance functions and specifically provides oversight for the Corporate Compliance Policy and Programs, including UDAAP, Fair Lending, and BSA/AML Policy and Programs and compliance examination exceptionscustomer complaint management throughout the Company. Written policies contain the principles to be followed by management and staff of the banking divisions, subsidiaries and business lines throughout the Company and explain and direct the processes by which risks are identified and managed. The individual policies guide the Company's compliance functions and provide for monitoring, training, and risk assessments.
Operational Risk
Synovus aims to minimize and mitigate unexpected loss through a proactive and structured approach to operational risk management. The Operational Risk Committee is responsible for providingprovides oversight of the operational risk function, to ensure there aremaintaining effective processes to assess, monitor and mitigate operational risk. Additionally, the Operational Risk Committee is the approval vehicle for the ORM Framework. Specific responsibilities include (1) providing a forum for addressing operational issues that require coordination and/or cooperationcollaboration of multiple operational groups; (2) the identification and prioritization of operational risk initiatives; (3) the review ofgroups, reviewing significant operational risk exposures and their conformance to Synovus' stated operational risk objectives; (4) assembling ad hoc committees to address key areas of operational risk identified by the committeeremediation strategies, and (5) annually reviewing the risk metrics for ongoing pertinence to the risk management framework.
Business units and support functions are accountable for ensuring that the Operational Risk Management Policy is properly communicated and understood within their respective organizational units. Business units are also responsible for identifying and reporting operational risk trendsrisks that require resolution, participating in risk assessments, responding to changes in risk metrics and to implementimplementing corrective actions and new risk solutions (policies, technology, process change, personnel).solutions.
ORM has developed an array of program tools to assist business units in effectively managing operational risk. The program tools will ensure standardized implementation of the ORM Framework across the enterprise. ORM Program tools includeExecutive Risk Control Self-Assessment (RCSA), issue tracking, loss data management and incident response.
Strategic RiskCommittee
The StrategicExecutive Risk Committee is charged with identifyingoversees the Enterprise Risk Program, policies and the framework, monitors key strategicand emerging risks, which might threatenand evaluates the strategic direction and/or long-term viabilityeffectiveness of Synovus, bringing thoseaction plans to address key risks and issues. The Committee recommends capital actions, evaluates and vets stress testing results, including stress scenarios, and reviews new and modified products. In addition, the Committee establishes and recommends to the attention ofBoard for approval the appropriate Synovus decision-making body,risk appetite and ensuring Synovus puts in place activities designed to address those risks. This committee is made up of all members of executive management, who look beyond their functional areas of responsibility and take a holistic view of the organization and the environment in which it operates.risk tolerance levels.
Competition
The financial services industry is highly competitive and could become more competitive as a result of recent and ongoing legislative, regulatory and technological changes, and continued consolidation and economic turmoil within the financial services industry. The ability of nonbanking financial institutions to provide services previously limited to commercial banks also has intensified competition. Our bank subsidiary and wholly-owned non-bank subsidiaries compete actively with national and state banks, savings and loan associations and credit unions and other nonbank financial institutions,intermediaries, including securities brokers and dealers, investment advisory firms, mortgage companies, insurance companies, trust companies, finance companies, leasing companies, mortgage companies and certain governmental agencies, all of which actively engage in marketing various types of loans, deposit accounts and other financial services. In addition, competition from nontraditional banking institutions, often known as FinTech, continues to increase, with consumers having the opportunity to select from a growing variety of traditional and nontraditional alternatives. The ability of such non-banking financial institutions to provide services previously limited to commercial banks has intensified competition. Because non-banking financial institutions are not subject to many of the same regulatory restrictions as banks and bank holding companies, they can often operate with greater flexibility and lower cost structures. These competitors have been successful in developing products that are in

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direct competition with or are alternatives to the banking services offered by traditional banking institutions. Our ability to deliver strong financial performance will depend in part on our ability to expand the scope of, and effectively deliver, products and services, which will allow us to meet the changing needs of our customers. However, we often compete with much larger national and regional banks that have more resources than we do to deliver new products and services and introduce new technology to enhance the customer experience. See "Part I - Item IA.1A. Risk Factors -"- Competition in the financial services industry may adversely affect our future earnings and growth."
As of December 31, 2014,2016, we were the second largest bank holding company headquartered in Georgia based on assets. Customers for financial services are generally influenced by convenience, quality of service, personal contacts, price of services and availability of products. AlthoughWe continue to be pleased with the traction we have in most of our key markets, as well as overall markets, based on FDIC-insured institutions as of June 30, 2016 with customer deposits growing 6% over the time frame.  Over the last year, we have continued to rationalize our branch network and focused on improving the mix of our deposits, but have also largely been able to maintain and grow market share varies in different markets, we believe thatthroughout our community-focused relationship banking approach enables us to compete effectively with other banks and thrifts in their relevant market areas.footprint.
Employees
As of December 31, 2014,2016, Synovus had 4,5114,436 employees compared to 4,6964,452 employees at December 31, 2013.2015.
Supervision, Regulation and Other Factors
Like all bank holding companies and financial holding companies, we are regulated extensively under federal and state law. In addition, Synovus Bank and certain of our non-bank subsidiaries are subject to regulation under federal and state law. The following discussion sets forth some of the elements of the bank regulatory framework applicable to us and certain of our subsidiaries. The regulatory framework is intended primarily for the protection of depositors and the Deposit Insurance FundDIF and not for the protection of security


holders and creditors. To the extent that the following information describes statutory and regulatory provisions, it is qualified in its entirety by reference to the particular statutory and regulatory provisions.
General
Bank holding companies and financial holding companies are subject to supervision and regulation by the Board of Governors of the Federal Reserve System, which we refer to as the Federal Reserve Board under the Bank Holding Company Act of 1956, as amended. In addition, the Georgia Department of Banking and Finance, or GA DBF, regulates holding companies that own Georgia-chartered banks under the bank holding company laws of the State of Georgia. Synovus Bank, which is notbecame a member of the Federal Reserve System in November 2016, is also subject to primarysupervision and regulation and examination by the Federal Deposit Insurance Corporation, which we refer to as the FDIC,Reserve Board, and by its state banking regulator, the GA DBF. Numerous other federal and state laws, as well as regulations promulgated by the Federal Reserve Board, the GA DBF, and the FDIC govern almost all aspects of the operations of Synovus Bank. Synovus Trust Company, N.A., a subsidiary of Synovus Bank that provides trust services, is organized as a national trust bank and thus is subject to regulationsupervision and supervisionregulation by the Office of the Comptroller of the Currency. Various federal and state bodies regulate and supervise our non-bank subsidiaries including our brokerage, investment advisory, insurance agency and processing operations. These include, but are not limited to, the SEC, the Financial Industry Regulatory Authority, federal and state banking regulators and various state regulators of insurance and brokerage activities.
In addition, we are subject to supervision and regulation by the Consumer Financial Protection Bureau, which we refer to as the CFPB with regard to our offering and provision of consumer financial products and services. The CFPB was established by the Dodd-Frank Act of 2010, which is discussed in greater detail below. The CFPB has broad authority to regulate the offering and provision of consumer financial products. The CFPB has rulemaking authority for a range of federal consumer financial protection laws (such as the Truth in Lending Act, the Electronic Funds Transfer Act, and the Real Estate Settlement Procedures Act). The CFPB has the authority to supervise and examine depository institutions, like Synovus Bank, with more than $10 billion in assets, together with all affiliates of such a depository institution, like us and our subsidiaries, for compliance with these federal consumer financial protection laws. Finally, the CFPB has broad enforcement authority with regard to compliance with federal consumer financial protection laws.
Permitted Activities
The BHCBank Holding Company Act limits the activities in which bank holding companies and their subsidiaries may engage. A bank holding company and its subsidiaries are generally permitted to engage in or acquire direct or indirect control of more than 5 percent of the voting shares of any company engaged in those activities that are “closely related to banking” as defined by the Federal Reserve Board.
The Federal Reserve Board has the authority to order a bank holding company or its subsidiaries to terminate any of these activities or to terminate its ownership or control of any subsidiary when it has reasonable cause to believe that the bank holding company's continued ownership, activity or control constitutes a serious risk to the financial safety, soundness or stability of it or any of its bank subsidiaries.
A bank holding company, such as us, may file an election with the Federal Reserve Board to be treated as a financial holding company and engage in an expanded list of financial activities. The election must be accompanied by a certification that the

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company's insured depository institution subsidiary is “well capitalized” and “well managed.” Additionally, the rating of the bank holding company's subsidiary bank(s) under the Community Reinvestment Act of 1977 must be satisfactory or better. We have made such an election and are treated as a financial holding company. As such, we may engage in activities that are financial in nature or incidental or complementary to financial activities, including insurance underwriting, securities underwriting and dealing, and making merchant banking investments in commercial and financial companies. If either of our depository institution subsidiaries, Synovus Bank or Synovus Trust Company, ceases to be “well capitalized” or “well managed” under applicable regulatory standards, the Federal Reserve Board may, among other things, place limitations on our ability to conduct these broader financial activities or, if the deficiencies persist, require us to divest the banking subsidiary.subsidiary or the businesses engaged in activities permissible only for financial holding companies. In addition, if Synovus Bank receives a rating of less than satisfactory under the Community Reinvestment Act, we would be prohibited from engaging in any additional activities other than those permissible for bank holding companies that are not financial holding companies. If, after becoming a financial holding company and undertaking activities not permissible for a bank holding company, the company fails to continue to meet any of the prerequisites for financial holding company status, including those described above, the company must enter into an agreement with the Federal Reserve Board to comply with all applicable requirements. If the company does not return to compliance within 180 days, the Federal Reserve Board may order the company to divest its subsidiary bank or the company may discontinue or divest investments in companies engaged in, activities permissible only for a financial holding company.
Actions by Federal and State Regulators
Like all bank and financial holding companies, we are regulated extensively under federal and state law. Under federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve Board, and separately the FDIC as the insurer of bank deposits, have the authority to compel or restrict certain actions on our part if they determine that we have insufficient capital or other resources, or are otherwise operating in a manner


that may be deemed to be inconsistent with safe and sound banking practices. Under this authority, our bank regulators can require us or our subsidiaries to enter into informal or formal supervisory agreements, including board resolutions, MOUs,memoranda of understanding, written agreements and consent or cease and desist orders, pursuant to which we would be required to take identified corrective actions to address cited concerns and to refrain from taking certain actions.
If we become subject to and are unable to comply with the terms of any future regulatory actions or directives, supervisory agreements, or orders, then we could become subject to additional, heightened supervisory actions and orders, possibly including consent orders, prompt corrective action restrictions and/or other regulatory actions, including prohibitions on the payment of dividends on our common stock and preferred stock. If our regulators were to take such additional supervisory actions, then we could, among other things, become subject to significant restrictions on our ability to develop any new business, as well as restrictions on our existing business, and we could be required to raise additional capital, dispose of certain assets and liabilities within a prescribed period of time, or both. The terms of any such supervisory action could have a material negative effect on our business, reputation, operating flexibility, financial condition, and the value of our common stock and preferred stock. See “Part I - Item 1A. Risk Factors - We may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock and preferred stock.” of this Report.
Change in Control
Subject to certain exceptions, the Bank Holding Company Act and the Change in Bank Control Act, together with regulations promulgated thereunder, require Federal Reserve Board approval prior to any person or company acquiring “control” of a bank or bank holding company. Control is conclusively presumed to exist if an individual or company acquires 25 percent or more of any class of voting securities, and is rebuttably presumed to exista rebuttable presumption of control exists if a person acquires 10 percent or more, but less than 25 percent, of any class of voting securities and either the company has registered securities under Section 12 of the Exchange Act or no other person owns a greater percentage of that class of voting securities immediately after the transaction. In certain cases, a company may also be presumed to have control under the Bank Holding Company Act if it acquires 5 percent or more of any class of voting securities. Our common stock and preferred stock is registered under Section 12 of the Exchange Act.
On September 22, 2008, the Federal Reserve Board issued a policy statement on non-controlling equity investments in banks and bank holding companies, that permits investors to (1) acquire up to 33 percent of the total equity of a target bank or bank holding company, subject to certain conditions, including (but not limited to) that the investing firm does not acquire 15 percent or more of any class of voting securities and (2) designate at least one director, without triggering the various regulatory requirements associated with control.

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Standards for Safety and Soundness
The Federal Deposit Insurance Act requires the federal bank regulatory agencies to prescribe, by regulation or guideline, operational and managerial standards for all insured depository institutions relating to: (1) internal controls, information systems and audit systems; (2) loan documentation; (3) credit underwriting; (4) interest rate risk exposure; and (5) asset quality. The agencies also must prescribe standards for asset quality, earnings, and stock valuation, as well as standards for compensation, fees and benefits, including a prohibition on any compensatory arrangement that would provide any executive officer, employee, director, or principal shareholder of the institution with excessive compensation, fees or benefits and any compensatory arrangement that could lead to material financial loss to an institution. The federal banking agencies have adopted regulations and Interagency Guidelines Prescribing Standards for Safety and Soundness to implement these required standards. These guidelines set forth the safety and soundness standards used to identify and address problems at insured depository institutions before capital becomes impaired. Under the regulations, if a regulator determines that a bank fails to meet any standards prescribed by the guidelines, the regulator may require the bank to submit an acceptable plan to achieve compliance, consistent with deadlines for the submission and review of such safety and soundness compliance plans.
Dividends
Synovus is a legal entity separate and distinct from its subsidiaries. Under the laws of the State of Georgia, we, as a business corporation, may declare and pay dividends in cash or property unless the payment or declaration would be contrary to restrictions contained in our Articles of Incorporation, or unless, after payment of the dividend, we would not be able to pay our debts when they become due in the usual course of our business or our total assets would be less than the sum of our total liabilities. In addition, we are also subject to federal regulatory capital requirements that effectively limit the amount of cash dividends, if any that we may pay.
The Federal Reserve Board may restrict our ability to pay dividends on any class of stock or any other Tier 1 capital instrument if we are not deemed to have a strong capital position. In addition, we may have to reduce or eliminate dividends if:
our net income available to shareholders for the past four quarters, net of dividends previously paid during that period, is not sufficient to fully fund the dividends;


our prospective rate of earnings retention is not consistent with our capital needs and overall current and
prospective financial condition; or
we will not meet, or are in danger of not meeting, the minimum regulatory capital adequacy ratios.
Further, Federal Reserve Board guidance provides that bank holding companies should consult with the Federal Reserve Board before taking any actions that could result in a diminished capital bases,base, including increasing dividends or redeeming or repurchasing common stock or other regulatory capital instruments.
The Federal Reserve Board has indicated that bank holding companies should carefully review their dividend policy and has in some cases discouraged payment unless both asset quality and capital are very strong. Additionally, we are subject to contractual restrictions that limit our ability to pay dividends if there is an event of default under such contract.
The primary sources of funds for our payment of dividends to our shareholders are cash on hand and dividends from Synovus Bank and our non-bank subsidiaries. Various federal and state statutory provisions and regulations limit the amount of dividends that Synovus Bank and our non-bank subsidiaries may pay. Synovus Bank is a Georgia bank. Under the regulations of the GA DBF, a Georgia bank must have approval of the GA DBF to pay cash dividends if, at the time of such payment:
the ratio of Tier 1 capital to adjusted total assets is less than 6 percent;
the aggregate amount of dividends to be declared or anticipated to be declared during the current calendar year exceeds
50 percent of its net after-tax profits before dividends for the previous calendar year; or
its total classified assets in its most recent regulatory examination exceeded 80 percent of its Tier 1 capital plus its
allowance for loan and lease losses.
In addition, the Georgia Financial Institutions Code contains restrictions on the ability of a Georgia bank to pay dividends other than from retained earnings without the approval of the GA DBF. As a result of this restriction,the foregoing restrictions, Synovus Bank is currentlymay be required to seek approval from the GA DBF to pay dividends.
The Federal Deposit Insurance Corporation Improvement Act of 1991, or FDICIA, generally prohibits a depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company, if the institution would thereafter be undercapitalized. In addition, federal banking regulations applicable to us and our bank subsidiaries require minimum levels of capital that limit the amounts available for payment of dividends. Finally, “stress testing requirements” established by the Dodd-Frank Act, which are described below in “Our Capital Requirements,” may impact the ability of some banks and bank holding companies to pay dividends.

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See “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Dividends” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Parent Company” of this Report for further information.
Capital
We, and separately Synovus Bank, are required to comply with the capital adequacy standards established by the Federal Reserve Board and our bank subsidiary must comply with similar capital adequacy standards established by the FDIC.Board. As a financial holding company, we, Synovus Bank, and Synovus Trust Company are each required to maintain capital levels required for a well-capitalized institution, as that term is defined under the rules of the Federal Reserve Board for us and as defined separately for Synovus Bank and Synovus Trust Company in “Prompt Corrective Action for Undercapitalization” below.
Our Capital Requirements
The Federal Reserve Board has issued guidelines pursuant to which it assesses the adequacy of capital in examining and supervising a bank holding company or financial holding company and in analyzing applications to it under the Bank Holding Company Act.company. These guidelines include quantitative measures that assign risk weightings to assets and off-balance sheet items and that define and set minimum regulatory capital requirements. Effective on January 1, 2015, this regulatory capital framework changed in important respects for us as a result of new rules (“Basel III Capital Rules” or “Revised Rules”) implementing the Dodd-Frank Act and a separate, international regulatory capital initiative known as “Basel III”.III.” Among other things, the Basel III Capital Rules raised the minimum thresholds for required capital and revised certain aspects of the definitions and elements of the capital that can be used to satisfy these required minimum thresholds. While the rules became effective on January 1, 2014 for certain large banking organizations, most U.S. banking organizations, including Synovus and Synovus Bank, have had untilbegan compliance on January 1, 2015 to begin complying with this new framework.2015.
Through December 31, 2014, the applicable capital guidelines require all bank holding companiesrequired us to maintain Tier 1 Capital of at least 4 percent of risk-weighted assets, Total Capital (the sum of Tier 1 Capital and Tier 2 Capital) of at least 8 percent of risk-weighted assets and Tier 1 Capital of at least 4 percent of adjusted quarterly average assets. Under this framework, Tier 1 Capital consistsconsisted principally of shareholders' equity less any amounts of disallowed deferred tax assets, goodwill, other intangible assets, non-financial equity investments, and other items that are required to be deducted by the Federal Reserve Board. Tier 2 Capital consistsconsisted principally


of perpetual and trust preferred stock that iswas not eligible to be included as Tier 1 Capital, term subordinated debt, intermediate-term preferred stock and, subject to limitations, general allowances for loan and lease losses.
The Basel III Capital Rules makemade substantial changes to this existing framework. Among other things, the Revised Rules (1) introduceintroduced a new capital measure called “Common Equity Tier 1” (“CET1”), (2) specified that Tier 1 Capital consist of CET1 and “Additional Tier 1 Capital” instruments meeting certain requirements, (3) defined CET1 narrowly by requiring that most deductions/adjustments to regulatory capital measures be made to CET1 and not to the other components of capital and (4) expanded the scope of the deductions/adjustments from capital that apply to Synovus and other banking organizations. Under the Revised Rules, for most banking organizations, including Synovus, the most common form of “Additional Tier 1 Capital” will beis non-cumulative perpetual preferred stock, such as our Series C Preferred Stock, and the most common formforms of Tier 2 capital will beare subordinated notes and a portion of the allocation for loan losses, in each case, subject to certain specific requirements set forth in the regulation. Under the Revised Rules, certain hybrid securities, such as trust preferred securities, do not qualify as Tier 1 capital.
UnderSimilar to the rules applicable to our results through 2014, results,under the Revised Rules, assets are adjusted under the risk-based guidelines to take into account different risk characteristics. Average assets for this purpose do not include disallowed deferred tax assets, goodwill and any other intangible assets and investments that the Federal Reserve Board determines should be deducted from Tier 1 Capital. The Revised Rules changed risk weights for certain assets and off-balance sheet exposures that will resultresulted in higher risk weights for a variety of asset categories, including a 150% risk weight (instead of a 100% risk weight) for certain high volatility commercial real estate acquisition, development and construction loans.
Further, the Revised Rules set forth the following minimum capital ratios, effective January 1, 2015:
4.5 percent CET1 to risk-weighted assets.
6.0 percent Tier 1 Capital to risk-weighted assets.
8.0 percent Total Capital to risk-weighted assets.
4.0 percent Tier 1 leverage ratio to average consolidated assets.
As discussed below, the Revised Rules also provide for changes to the Prompt Corrective Action framework to correspond to these new minimum capital thresholds.
The Revised Rules provide for a number of deductions from and adjustments to CET1, which include the requirement that mortgage servicing rights, deferred tax assets arising from temporary differences that could not be realized through net operating loss carrybacks and significant investments in non-consolidated financial entities be deducted from CET1 to the extent that any one such category exceeds 10% of CET1 or all such categories in the aggregate exceed 15% of CET1. Implementation of the

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deductions and other adjustments to CET1 began on January 1, 2015 and will be phased-in over a three-year period (beginning at 40% on January 1, 2015 and an additional 20% per year thereafter until fully phased-in at January 1, 2018).
The Basel III Capital Rules also introduce a minimum “capital conservation buffer” equal to 2.5% of an organization’s total risk-weighted assets, which exists in addition to the required minimum CET1, Tier 1, and Total Capital ratios identified above. The “capital conservation buffer,” which must consist entirely of CET1, is designed to absorb losses during periods of economic stress. The implementation of the capital conservation buffer will beginbegan on January 1, 2016 at the 0.625% level and will be phased inphased-in over a three-year period (increasing by that amount on each subsequent January 1, until it reaches 2.5% on January 1, 2019). Thus, when the capital conservation buffer is fully phased inphased-in on January 1, 2019, the Revised Rules will require us to maintain: (1) a minimum ratio of CET1 to risk-weighted assets of at least 4.5%, plus the 2.5% capital conservation buffer, effectively resulting in a minimum ratio of CET1 to risk-weighted assets of at least 7%, (2) a minimum ratio of Tier 1 capital to risk-weighted assets of at least 6.0%, plus the capital conservation buffer, effectively resulting in a minimum Tier 1 capital ratio of 8.5%, (3) a minimum ratio of Total capital (that is, Tier 1 plus Tier 2) to risk-weighted assets of at least 8.0%, plus the capital conservation buffer, effectively resulting in a minimum total capital ratio of 10.5% and (4) a minimum leverage ratio of 4%, calculated as the ratio of Tier 1 capital to average assets.
Under capital standards applicable to our 2014 results, the effects of accumulated other comprehensive income items included in shareholders’ equity under U.S. GAAP were excluded for the purposes of determining regulatory capital ratios. Under the Revised Rules, the effects of certain accumulated other comprehensive items are not excluded. However, the Revised Rules permit most banking organizations, including us and Synovus Bank, to make a one-time permanent election to continue to exclude these items, which must be made when we and Synovus Bank file the first of certain periodic regulatory reports after January 1, 2015.items. Synovus and Synovus Bank plan to makehave made the permanent election to exclude accumulated other comprehensive income from regulatory capital by selecting the "opt-out" election on the March 31, 2015 Call Report and FR Y-9C; thus, Synovus and Synovus Bank will retain the same accumulated other comprehensive income treatment as under the regulatory capital rules in effect prior to January 1, 2015.
As of December 31, 2014,2016, based on management’s interpretation of the Revised Rules, Synovus meets all capital adequacy requirements including the capital conservation buffer, under the Basel III Capital Rules on a fully phased-in basis if such requirements were currently effective. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" in this Report for applicable reconciliation.
reconciliation to GAAP measure. Regardless, complying with the Revised Rules will likely affect our operations going forward.


We are also subject to “stress testing” requirements that are designed to require banking organizations to assess the potential impact of different scenarios on their earnings, losses, and capital over a set time period, with consideration given to certain relevant factors, including the organization's condition, risks, exposures, strategies, and activities. Specifically, banking organizations with total consolidated assets of more than $10 billion but less than $50 billion, such as us and Synovus Bank, are required to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve Board, and publish a summary of the results. Among other things, these rules establish stress test methodologies, set forth the form of the report that must be submitted, and require publication of a summary of results. Under the rules, stress tests must be conducted using certain scenarios (baseline, adverse and severely adverse), which the Federal Reserve Board and the FDIC will publish by November 15 ofprovide each year. In addition, the rules require such organizations to begin publicly disclosing a summary of certain stress test results (i.e., results under the “severely adverse” scenario). Based on September 30, 2014 financial statement data,On October 18, 2016, we and Synovus Bank are required to submit stress test results to the Federal Reserve and the FDIC, respectively, by March 31, 2015 and publishdisclosed a summary of our 2016 results of the results between June 15 and June 30, 2015.stress testing process on our website.
In addition, the banking agencies have issued guidance on stress testing for banking organizations with more than $10 billion in total consolidated assets, which outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Regulators have stated that they expect banking organizations subject to the guidance to comply with these principles when conducting stress testing in accordance with the Dodd-Frank Act requirements discussed above. The guidance calls for a banking organization’s stress testing framework to (1) include activities and exercises that are tailored to and sufficiently capture the banking organization's exposures, activities and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (3) be forward-looking and flexible; and (4) be clear, actionable, well-supported, and used in the decision-making process.
See "Part I - Item 1A. Risk Factors - We may be required to undertake additional strategic initiatives to improve our capital position due to changes in economic conditions or changes in regulatory capital rules." of this Report.
Synovus Bank's Capital Requirements
To be well-capitalized under the existing Prompt Corrective Action rules applicable to our 2014 results, Synovus Bank must generally maintain a Total Capital (the sum of Tier 1 Capital and Tier 2 Capital) ratio of 10 percent or greater, a Tier 1 Capital ratio of 6 percent or greater, and a leverage ratio of 5 percent or greater. For the purposes of these tests, Tier 1 Capital consists principally of shareholder's equity less any amounts of disallowed deferred tax assets, goodwill and certain core deposit intangibles.

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Tier 2 Capital consists of non-qualifying preferred stock, certain types of debt and the eligible portion of the allowance for loan losses.
For our 2014 results, in measuring the adequacy of capital, assets are weighted for risk at rates that generally range from zero percent to 100 percent. Certain assets, such as most cash instruments and U.S. Treasury securities, have a zero risk weighting. Others, such as certain commercial and consumer loans, have a 100 percent risk weighting. Risk weightings are also assigned for off-balance sheet items such as unfunded loan commitments. The various items are multiplied by the appropriate risk-weighting to determine risk-adjusted assets for the capital calculations. For the leverage ratio mentioned above, assets are not risk-weighted.
Capital Ratios
Certain regulatory capital ratios for Synovus and Synovus Bank as of December 31, 20142016 are shown in the following table, applying the capital rules applicable to our 20142016 results.
Table 4 – Capital Ratios as of December 31, 2014
Table 4 – Capital Ratios as of December 31, 2016Table 4 – Capital Ratios as of December 31, 2016
Regulatory Minimums Regulatory Minimums to be Well-Capitalized Synovus Synovus BankRegulatory Minimums Regulatory Minimums to be Well-Capitalized Synovus Synovus Bank
Tier 1 capital ratio4.0% 6.0% 10.86% 12.76%
CET14.5% 6.5% 9.96% 11.97%
Tier 1 risk-based capital ratio6.0
 8.0
 10.07
 11.97
Total risk-based capital ratio8.0
 10.0
 12.75
 13.89
8.0
 10.0
 12.01
 12.93
Leverage ratio4.0
 5.0
 9.67
 11.39
4.0
 5.0
 8.99
 10.68
              
See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 14 - Regulatory Capital" of this Report for further information.
Prompt Corrective Action for Undercapitalization
The Federal Deposit Insurance Corporation Improvement Act of 1991, or FDICIA established a system of prompt corrective action to resolve the problems of undercapitalized insured depository institutions. Under this system, the federal banking regulators are required to rate insured depository institutions on the basis of five capital categories as described below. The federal banking regulators are also required to take mandatory supervisory actions and are authorized to take other discretionary actions, with respect to insured depository institutions in the three undercapitalized categories, the severity of which will depend upon the capital category in which the insured depository institution is assigned. Generally, subject to a narrow exception, FDICIA requires the banking regulator to appoint a receiver or conservator for an insured depository institution that is critically undercapitalized. The federal banking agencies have specified by regulation the relevant capital level for each category. The thresholds for each of these categories were recently revised pursuant to the Basel III Capital Rules, which are discussed above in “Our Capital Requirements.” These revised categories applyapplied to Synovus Bank beginning on January 1, 2015, and are discussed below. Under the regulations, all insured depository institutions are assigned to one of the following capital categories:
Well Capitalized - The insured depository institution exceeds the required minimum level for each relevant capital measure. A well capitalized insured depository institution is one (1) having a total risk-based capital ratio of 10 percent or greater, (2) having a Tier 1 risk-based capital ratio of 6 percent or greater, (3) having a leverage capital ratio of 5 percent or greater, and (4) that is not subject to any order or written directive to meet and maintain a specific capital level for any capital measure. Under the Revised Rules that took effect on January 1, 2015, a well-capitalized insured depository institution is one (1) having a total risk-based capital ratio of 10 percent or greater, (2) having a Tier 1 risk-based capital ratio of 8 percent or greater, (3) having a CET1 capital ratio of 6.5 percent or greater, (4) having a leverage capital ratio of 5 percent or greater and (5) that is not subject to any order or written directive to meet and maintain a specific capital level for any capital measure.


Adequately Capitalized - The insured depository institution meets the required minimum level for each relevant capital measure. An adequately capitalized insured depository institution is one (1) having a total risk-based capital ratio of 8 percent or greater, (2) having a Tier 1 risk-based capital ratio of 4 percent or greater, and (3) having a leverage capital ratio of 4 percent or greater, or a leverage capital ratio of 3 percent or greater if the institution is rated composite 1 under the CAMELS (Capital, Assets, Management, Earnings, Liquidity and Sensitivity to market risk) rating system; and (4) failing to meet the definition of a well capitalized bank. Under the Revised Rules, an adequately-capitalized depository institution is one having (1) a total risk-based capital ratio of 8 percent or more, (2) a Tier 1 capital ratio of 6 percent or more, (3) a CET1 capital ratio of 4.5 percent or more, and (4) a leverage ratio of 4 percent or more.
Undercapitalized - The insured depository institution fails to meet the required minimum level for any relevant capital measure. An undercapitalized insured depository institution is one (1) having a total risk-based capital ratio of less than 8 percent, (2) having a Tier 1 risk-based capital ratio of less than 4 percent, or (3) a leverage capital ratio of less than 4 percent, or if the institution is rated a composite 1 under the CAMELS rating system, a leverage capital ratio of less than

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3 percent. Under the Revised Rules, an undercapitalized depository institution is one having (1) a total capital ratio of less than 8 percent, (2) a Tier 1 capital ratio of less than 6 percent, (3) a CET1 capital ratio of less than 4.5 percent, or (4) a leverage ratio of less than 4 percent.
Significantly Undercapitalized - The insured depository institution is significantly below the required minimum level for any relevant capital measure. A significantly undercapitalized insured depository institution is one (1) having a total risk-based capital ratio of less than 6 percent, (2) a Tier 1 risk-based capital ratio of less than 3 percent, or (3) a leverage capital ratio of less than 3 percent. Under the Revised Rules, a significantly undercapitalized institution is one having (1) a total risk-based capital ratio of less than 6 percent (2) a Tier 1 capital ratio of less than 4 percent, (3) a CET1 ratio of less than 3 percent or (4) a leverage capital ratio of less than 3 percent.
Critically Undercapitalized - The insured depository institution fails to meet a critical capital level set by the appropriate federal banking agency. A critically undercapitalized institution is one having a ratio of tangible equity to total assets that is equal to or less than 2 percent. The Revised Rules retain the 2 percent threshold but make certain changes to the framework for calculating an institution’s ratio of tangible equity to total assets.
The prompt corrective action regulations permit the appropriate federal banking regulator to downgrade an institution to the next lower category if the regulator determines after notice and opportunity for hearing or response that the institution (1) is in an unsafe or unsound condition or (2) has received and not corrected a less-than-satisfactory rating for any of the categories of asset quality, management, earnings or liquidity in its most recent examination. Supervisory actions by the appropriate federal banking regulator depend upon an institution's classification within the five categories. Our management believes that we and our insured bank subsidiary, Synovus Bank, havehas the requisite capital levels to qualify as a well capitalized institutionsinstitution under the FDICIA regulations. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 14 - Regulatory Capital" of this Report for further information.
If an institution fails to remain well-capitalized, it will be subject to a variety of enforcement remedies that increase as the capital condition worsens. For instance, FDICIA generally prohibits an insured depository institution from making any capital distribution, including payment of a dividend, or paying any management fee to its holding company if the depository institution would thereafter be undercapitalized as a result. Undercapitalized depository institutions are subject to restrictions on borrowing from the Federal Reserve System. In addition, undercapitalized depository institutions may not accept brokered deposits absent a waiver from the FDIC, are subject to growth limitations and are required to submit capital restoration plans for regulatory approval. A depository institution's holding company must guarantee any required capital restoration plan, up to an amount equal to the lesser of 5 percent of the depository institution's assets at the time it becomes undercapitalized or the amount of the capital deficiency when the institution fails to comply with the plan. Federal banking agencies may not accept a capital plan without determining, among other things, that the plan is based on realistic assumptions and is likely to succeed in restoring the depository institution's capital. If a depository institution fails to submit an acceptable plan, it is treated as if it is significantly undercapitalized.
Significantly undercapitalized depository institutions may be subject to a number of requirements and restrictions, including orders to sell sufficient voting stock to become adequately capitalized, requirements to reduce total assets and cessation of receipt of deposits from correspondent banks. Critically undercapitalized depository institutions are subject to appointment of a receiver or conservator.
Deposit Insurance and Assessments
Deposits at Synovus Bank are insured by the DIF, as administered by the FDIC, up to the applicable limits established by law. The Dodd-Frank Act amended the statutory regime governing the DIF. Among other things, the Dodd-Frank Act established a minimum designated reserve ratio of 1.35% of estimated insured deposits (which the FDIC has set at 2.0% each year since 2010), required that the fund reserve ratio reach 1.35% by September 30, 2020, and directed the FDIC to amend its regulations to redefine the assessment base used for calculating deposit insurance assessments. Specifically, the Dodd-Frank Act requires the assessment base to be an amount equal to the average consolidated total assets of the insured depository institution during the assessment period, minus the sum of the average tangible equity of the insured depository institution during the assessment period and an amount the FDIC determines is necessary to establish assessments consistent with the risk-based assessment system found in the Federal Deposit Insurance Act. Under FDIC rules, banks such as Synovus Bank with at least $10 billion in assets pay a surcharge to enable the reserve ratio to reach 1.35% by December 31, 2018.
Under the FDIC’s rules, the total baserisk-based assessment system, insured institutions are assigned to risk categories based on supervisory evaluations, regulatory capital levels and certain other factors. As of July 1, 2016, minimum and maximum assessment rates vary depending on(inclusive of possible adjustments) for institutions the DIF reserve ratio. For example, for banks in the best risk category, the total base assessment rates will be between 2.5 and 9size of Synovus Bank range from 3 to 30 basis points whenof total assets less tangible capital. The FDIC's current system represents a change, required by the DIF reserve ratio is below 1.15%, between 1.5 and 7 basis points whenDodd-Frank Act, from its prior practice of basing the DIF reserve ratio is between 1.15% and 2.0%, between 1 and 6 basis points when the DIF reserve ratio is between 2.0% and 2.5% and between 0.5 and 5 basis points when the DIF reserve ratio is 2.5% or higher.assessment on an institution's aggregate deposits.
In addition, the FDIC collects FICO deposit assessments, which are calculated off of the assessment base described above. FICO assessments are set quarterly, and it was 0.6200.565 (annual) basis points for all four quarters in 2014.2016. Synovus Bank pays the deposit insurance assessment and pays the quarterly FICO assessments.

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With respect to brokered deposits, an insured depository institution must be well-capitalized in order to accept, renew or roll over such deposits without FDIC clearance. An adequately capitalized insured depository institution must obtain a waiver from the FDIC in order to accept, renew or roll over brokered deposits. Undercapitalized insured depository institutions generally may not accept, renew or roll over brokered deposits.See thedeposits. See “Part II - Item 7. Management's Discussion and Analysis of Financial ConditionFinancialCondition and Results of Operations - Deposits” of this Report for further information.
Incentive Compensation
In June 2010, the federal banking agencies issued a joint guidance on executive compensation designed to help ensure that a banking organization's incentive compensation policies do not encourage imprudent risk taking and are consistent with the safety and soundness of the organization. In addition, the Dodd-Frank Act requires those agencies, along with the SEC, to adopt rules to require reporting of the incentive compensation and to prohibit certain compensation arrangements. The federal banking agencies and the Commission proposed such rules in April 2011. In addition, in June 2012, the SEC issued final rules to implement the Dodd-Frank Act's requirement that the Commission direct the national securities exchanges to adopt certain listing standards related to the compensation committee of a company's board of directors as well as its compensation advisers.
In 2016, the Federal Reserve and the FDIC have also proposed rules that would, depending upon the assets of the institution, directly regulate incentive compensation arrangements and would require enhanced oversight and recordkeeping. As of December 31, 2016, these rules have not been implemented.
Dodd-Frank Act; Future Changes to Legal Framework
The Dodd-Frank Act of 2010 brought about a significant overhaul of many aspects of the regulation of the financial services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. Key provisions of the Dodd-Frank Act that have impacted or are likely to impact the operations of Synovus or Synovus Bank include:
Creation of the CFPB with with centralized authority, including rulemaking, examination and enforcement authority, for consumer protection in the banking industry.
New limitations on federal preemption.
New prohibitions and restrictions on the ability of a banking entity to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund (known as the "Volcker Rule").
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary banks be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.
Permanently raising the FDIC's standard maximum insurance amount to $250,000.
Repeal of the prohibition on the payment of interest on demand deposits, therereby permitting depository institutions to pay interest on business transaction and other accounts.
Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk by taking covered financial institutions and are deemed to be excessive, or that may lead to material losses.
Requirement that sponsors of asset-backed securities retain a percentage of the credit risk underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating creditworthiness.
Some of these and other major changes, could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. Many of these provisions became effective upon enactment of the Dodd-Frank Act, while others were subject to further study, rule-making, and the discretion of regulatory bodies and have only recently taken effect or will take effect in the coming years.
In light of these significant changes and the discretion afforded to federal regulators, we cannot fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on Synovus' businesses or its ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations. See “Part 1 - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.” of this Report.


Additional changes to the laws and regulations applicable to us are frequently proposed at both the federal and state levels. The likelihood, timing, and scope of any such change and the impact any such change may have on us are impossible to determine with any certainty.
Volcker Rule
In December 2013, the Federal Reserve Board and other regulators jointly issued final rules implementing requirements of a new Section 13 to the Bank Holding Company Act, commonly referred to as the “Volcker Rule.”
The Volcker Rule generally prohibits Synovus and its subsidiaries from (i) engaging in proprietary trading for its own account, and (ii) acquiring or retaining an ownership interest in or sponsoring a “covered fund,” all subject to certain exceptions. The Volcker Rule also specifies certain limited activities in which Synovus and its subsidiaries may continue to engage, and requires us to implement a compliance program.

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The regulators provided for a Volcker Rule conformance date of July 21, 2015. Conformance with the provisions prohibiting certain “covered funds” activities has since beenwas extended issued by a Federal Reserve Board order that provided for an extension of the Volcker Rule conformance period for legacy ownership interests and sponsorship of covered funds until July 21, 2016. The Federal Reserve Board expressed its intention to granthas granted the last available statutory extension for such covered funds activities until July 21, 2017, by2017. Further, the Federal Reserve Board permits limited exemptions, upon application, for divestiture of certain "illiquid" covered funds, for an orderadditional period of up to be issued in 2015.5 years beyond that date.
The Volcker Rule will further restrictrestricts and limitlimits the types of activities in which Synovus and its subsidiaries may engage. Moreover, it will requirerequires Synovus and its subsidiaries to adopt complex compliance monitoring and reporting systems in order to assureensure compliance with the rule while engaging in activities that Synovus and its subsidiaries currently conduct.
Consumer Protection Regulations
Retail activities of banks are subject to a variety of statutes and regulations designed to protect consumers, which for us and our subsidiaries and affiliates are enforced at the federal level by the CFPB. Interest and other charges collected or contracted for by banks are subject to state usury laws and federal laws concerning interest rates. Loan operations are also subject to federal laws applicable to credit transactions, such as:
the federal Truth-In-Lending Act and Regulation Z , governing disclosures of credit terms to consumer borrowers;
the Real Estate Settlement Procedures Act and Regulation X, providing for certain practices and disclosures in residential real estate lending (including disclosures integrated with those required by Regulation Z);
the Home Mortgage Disclosure Act and Regulation C, requiring financial institutions to provide information to enable the public and public officials to determine whether a financial institution is fulfilling its obligation to help meet the housing needs of the community it serves;
the Equal Credit Opportunity Act and Regulation B, on the basis of race, color, religion, national origin, sex, marital status, age or other prohibited factors in extending credit;
the Fair Credit Reporting Act and Regulation V, governing the use and provision of information to consumer reporting agencies;
the Fair Debt Collection Practices Act, governing the manner in which consumer debts may be collected by collection agencies; and
the guidance of the various federal agencies charged with the responsibility of implementing such federal laws.
Deposit operations also are subject to:
the Truth in Savings Act and Regulation DD, which requires disclosure of deposit terms to consumers;
Regulation CC, which relates to the availability of deposit funds to consumers;
the Right to Financial Privacy Act, which imposes a duty to maintain the confidentiality of consumer financial records and prescribes procedures for complying with administrative subpoenas of financial records; and
the Electronic Funds Transfer Act and Regulation E, which governs automatic deposits to and withdrawals from deposit accounts and customers' rights and liabilities arising from the use of automated teller machines and other electronic banking services, as well as electronic transfers initiated by consumers in the U.S. to recipients in foreign countries.
The CFPB adopted a rule that implements the ability-to-repay and qualified mortgage provisions of the Dodd-Frank Act (the “ATR/QM rule”), which took effect on January 10, 2014, and has impacted our residential mortgage lending practices, and the residential mortgage market generally. The ATR/QM rule requires lenders to consider, among other things, income, employment status, assets, payment amounts, and credit history before approving a mortgage, and provides a compliance “safe harbor” for lenders that issue certain “qualified mortgages.” The ATR/QM rule defines a “qualified mortgage” to have certain specified characteristics, and generally prohibit loans with negative amortization, interest-only payments, balloon payments, or terms


exceeding 30 years from being qualified mortgages. The rule also establishes general underwriting criteria for qualified mortgages, including that monthly payments be calculated based on the highest payment that will apply in the first five years of the loan and that the borrower have a total debt-to-income ratio that is less than or equal to 43 percent. While “qualified mortgages” will generally be afforded safe harbor status, a rebuttable presumption of compliance with the ability-to-repay requirements will attach to “qualified mortgages” that are “higher priced mortgages” (which are generally subprime loans). In addition, the banking regulators have issued final rules that require the securitizer of asset-backed securities to retain not less than 5 percent of the credit risk of the assets collateralizing the asset-backed securities, unless subject to an exemption for asset-backed securities that are collateralized exclusively by residential mortgages that qualify as “qualified residential mortgages.” These definitions are expected to significantly shape the parameters for the majority of consumer mortgage lending in the U.S.
Reflecting the CFPB's focus on the residential mortgage lending market, the CFPB has also issued rules to implement requirements of the Dodd-Frank Act pertaining to mortgage loan origination (including with respect to loan originator compensation and loan originator qualifications) and has finalized, integrated mortgage disclosure rules that replace and combine certain

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requirements under the Truth in Lending Act and the Real Estate Settlement Procedures Act. The CFPB has indicated that it expects to issue additional mortgage-related rules in the future.Act and took effect on October 3, 2015.
In addition, there are a number of significant consumer protection standards that apply to functional areas of operation (rather than applying only to loan or deposit products). For example, the Federal Reserve Board issued rules establishing standards for debit card interchange fees and prohibiting network exclusivity arrangements and routing restrictions. However, these rules are the subject of ongoing litigation and may change as a result. The FDIC has also issued rules aimed at protecting consumerconsumers in connection with retail foreign exchange transactions.
In recent years, the Federal Reserve Board and the CFPB have made a number of changes to Regulation E. For example, financial institutions are prohibited from charging consumers fees for paying overdrafts on automated teller machine and one-time debit card transactions, unless a consumer consents, or opts in, to the overdraft service for those types of transactions. Regulation E amendments also require financial institutions to provide consumers with a notice that explains the financial institution's overdraft services, including the fees associated with the service and the consumer's choices. Financial institutions also must monitor overdraft payment programs for “excessive or chronic” customer use and undertake “meaningful and effective” follow-up action with customers that overdraw their accounts more than six times during a rolling 12-month period. Furthermore, on June 11, 2013, the CFPB released a report regarding bankhas engaged in studies of overdraft practices and the costs to consumers, and has subsequently indicated that it may issue new rules regarding these services.
Regulation E also includes rules for “remittance transfers,” which require financial institutions to provide consumers that transfer funds to overseas recipients with detailed disclosures and to meet other requirements.
It is anticipated that the CFPB will engage in numerous other rulemakings in the near term that may impact our business, as the CFPB has indicated that, in addition to specific statutory mandates, it is working on a wide range of initiatives to address issues in markets for consumer financial products and services, such as revisions to privacy notice requirements, new rules for deposit advance products, new rules regarding prepaid cards, new rules regarding debt collection practices, and amendments to the funds availability requirements of Regulation CC.services. The CFPB has also undertaken an effort to “streamline” consumer regulations and has established a database to collect, track and make public consumer complaints, including complaints against individual financial institutions.
The CFPB also has broad authority to prohibit unfair, deceptive andor abusive acts and practices (“UDAAP”) and to investigate and penalize financial institutions that violate this prohibition. While the statutory language of the Dodd-Frank Act sets forth the standards for acts and practices that violate this prohibition, certain aspects of these standards are untested, which has created some uncertainty regarding how the CFPB will exercise this authority. The CFPB has however, begun to bring enforcement actions against certain financial institutions for UDAAP violations and issued some guidance on the topic, which provides insight into the agency’s expectations regarding these standards. Among other things, CFPB guidance and its UDAAP-related enforcement actions have emphasized that management of third-party service providers is essential to effective UDAAP compliance and that the CFPB isand other regulators are particularly focused on marketing and sales practices.
In addition, Synovus Bank may also be subject to certain state laws and regulations designed to protect consumers. We cannot fully predict the effect that being regulated by a new, additional regulatory authority focused on consumer financial protection, or any new implementing regulations or revisions to existing regulations that may result from the establishment of this new authority, will have on Synovus' businesses. Additional regulations resulting from the Dodd-Frank Act and the broad authority of the CFPB may materiallycould adversely affect Synovus' business, financial condition or results of operations. See “Part 1 - Item 1A. Risk Factors - Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.” of this Report.
In addition, Synovus Bank may also be subject to certain state laws and regulations designed to protect consumers.
Anti-Money Laundering; USA PATRIOT Act; Office of Foreign Assets Control
Financial institutions must maintain anti-money laundering programs that include established internal policies, procedures, and controls; a designated compliance officer; an ongoing employee training program; and testing of the program by an independent audit function.function, among other requirements such as obtaining beneficial ownership information for certain accounts. We are prohibited from entering into specified financial transactions and account relationships and must meet enhanced standards for due diligence in dealings with foreign financial institutions and foreign customers. We also must take reasonable steps to conduct enhanced scrutiny of account relationships to guard against money laundering and to report any suspicious transactions. Recent laws provide law enforcement authorities with increased access to financial information maintained by banks. Anti-money laundering obligations have been substantially strengthened as a result of the USA PATRIOT Act, enacted in 2001 and renewed in 2006.


The USA PATRIOT Act amended, in part, the Bank Secrecy Act and provides for the facilitation of information sharing among governmental entities and financial institutions for the purpose of combating terrorism and money laundering. The statute also creates enhanced information collection tools and enforcement mechanics for the U.S. government, including: (1) requiring standards for verifying customer identification at account opening; (2) promulgating rules to promote cooperation among financial institutions, regulators, and law enforcement entities in identifying parties that may be involved in terrorism or money laundering;

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(3) requiring reports by nonfinancial trades and businesses filed with FinCEN for transactions exceeding $10,000; and (4) mandating the filing of suspicious activity reports if a bank believes a customer may be violating U.S. laws and regulations. The statute also requires enhanced due diligence requirements for financial institutions that administer, maintain, or manage private bank accounts or correspondent accounts for non-U.S. persons.
The Federal Bureau of Investigation may send bank regulatory agencies lists of the names of persons suspected of involvement in terrorist activities. Our banksBanks can be requested to search their records for any relationships or transactions with persons on those lists and may be required to report any identified relationships or transactions. Furthermore, OFAC is responsible for helping to ensure that U.S. entities do not engage in transactions with certain prohibited parties, as defined by various Executive Orders and Acts of Congress. OFAC publishes, and routinely updates, lists of names of persons and organizations suspected of aiding, harboring or engaging in terrorist acts, including the Specially Designated Nationals and Blocked Persons. If we find a name on any transaction, account or wire transfer that is on an OFAC list, we must freeze such account, file a suspicious activity report and notify the appropriate authorities.
Bank regulators routinely examine institutions for compliance with these anti-money laundering obligations and recently have been active in imposing “cease and desist” and other regulatory orders and money penalty sanctions against institutions found to be in violation of these requirements. In addition, the Financial Crimes Enforcement Network, or FinCEN, has issued proposed rules that would require financial institutions to obtain beneficial ownership information for certain accounts; however, it has yet to issue final regulations on this topic.
Commitments to Synovus Bank
Under the Federal Reserve Board's policy and regulation, we are expected to serve as a source of financial and managerial strength to Synovus Bank and Synovus Trust Company, and to commit resources to support Synovus Bank in circumstances when we might not do so absent such policy. Under the Bank Holding Company Act, the Federal Reserve Board may require a bank holding company to terminate any activity or relinquish control of a nonbank subsidiary, other than a nonbank subsidiary of a bank, upon the Federal Reserve Board's determination that such activity or control constitutes a serious risk to the financial soundness or stability of any depository institution subsidiary. Further, the Federal Reserve Board has discretion to require a bank holding company to divest itself of any bank or non-bank subsidiaries if the agency determines that any such divestiture may aid the depository institution's financial condition. In addition, any loans by us to Synovus Bank would be subordinate in right of payment to depositors and to certain other indebtedness of the bank. Notably, the Dodd-Frank Act codified the Federal Reserve Board's “source of strength” doctrine. In addition to the foregoing requirements, the Dodd-Frank Act's new provisions authorize the Federal Reserve Board to require a company that directly or indirectly controls a bank to submit reports that are designed both to assess the ability of such company to comply with its “source of strength” obligations and to enforce the company's compliance with these obligations. The Federal Reserve Board has not yet issued rules implementing this requirement, though it is understood that regulators are engaged in a joint effort to produce these rules.requirement.
If we were to enter bankruptcy or become subject to the orderly liquidation process established by the Dodd-Frank Act, any commitment by us to a federal bank regulatory agency to maintain the capital of Synovus Bank would be assumed by the bankruptcy trustee or the FDIC, as appropriate, and entitled to a priority of payment. In addition, the FDIC provides that any insured depository institution generally will be liable for any loss incurred by the FDIC in connection with the default of, or any assistance provided by the FDIC to, a commonly controlled insured depository institution. Synovus Bank is an FDIC-insured depository institution and thus subject to these requirements.
Transactions with Affiliates and Insiders
A variety of legal limitations restrict Synovus Bank from lending or otherwise supplying funds or in some cases transacting business with us or our non-bank subsidiaries. Synovus Bank is subject to Sections 23A and 23B of the Federal Reserve Act and Federal Reserve Regulation W. Section 23A places limits on the amount of “covered transactions,” which include loans or extensions of credit to, investments in or certain other transactions with, affiliates as well as the amount of advances to third parties collateralized by the securities or obligations of affiliates. The aggregate of all covered transactions is limited to 10 percent of the bank's capital and surplus for any one affiliate and 20 percent for all affiliates. Furthermore, within the foregoing limitations as to amount, certain covered transactions must meet specified collateral requirements ranging from 100 to 130 percent. Also, Synovus Bank is prohibited from purchasing low quality assets from any of its affiliates. Section 608 of the Dodd-Frank Act broadened the definition of “covered transaction” to include derivative transactions and the borrowing or lending of securities if the transaction will cause a bank to have credit exposure to an affiliate. The expanded definition of “covered transaction” also includes the acceptance of debt obligations issued by an affiliate as collateral for a bank's loan or extension of credit to a third-party. Furthermore, reverse repurchase transactions will be viewed as extensions of credit (instead of asset purchases) and thus become subject to collateral requirements. The expanded definition of “covered transaction” took effect on July 21, 2012 under the terms of the Dodd-Frank Act.


Section 23B, among other things, prohibits an institution from engaging in certain transactions with affiliates unless the transactions are on terms substantially the same, or at least as favorable to the bank, as those prevailing at the time for comparable

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transactions with nonaffiliated companies. Except for limitations on low quality asset purchases and transactions that are deemed to be unsafe or unsound, Regulation W generally excludes affiliated depository institutions from treatment as affiliates. Transactions between a bank and any of its subsidiaries that are engaged in certain financial activities may be subject to the affiliated transaction limits. The Federal Reserve Board also may designate bank subsidiaries as affiliates.
Banks are also subject to quantitative restrictions on extensions of credit to executive officers, directors, principal shareholders, and their related interests. In general, such extensions of credit (1) may not exceed certain dollar limitations, (2) must be made on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable transactions with third parties and (3) must not involve more than the normal risk of repayment or present other unfavorable features. Certain extensions of credit also require the approval of a bank's Board of Directors.
Regulatory Examinations
Federal and state banking agencies require us and our subsidiary banks to prepare annual reports on financial condition and to conduct an annual audit of financial affairs in compliance with minimum standards and procedures. Synovus Bank, Synovus Trust Company, and in some cases we and our nonbank affiliates, must undergo regular on-site examinations by the appropriate regulatory agency, which will examine for adherence to a range of legal and regulatory compliance responsibilities. A bank regulator conducting an examination has complete access to the books and records of the examined institution. The results of the examination are confidential. The cost of examinations may be assessed against the examined institution as the agency deems necessary or appropriate.
Community Reinvestment Act
The Community Reinvestment Act requires the FDICFederal Reserve Board to evaluate the record of Synovus Bank in meeting the credit needs of its local community, including low and moderate income neighborhoods. These evaluations are considered in evaluating mergers, acquisitions, and applications to open a branch or facility. Failure to adequately meet these criteria could result in additional requirements and limitations on the bank.
Commercial Real Estate Lending
Lending operations that involve concentrations of commercial real estate loans are subject to enhanced scrutiny by federal banking regulators. The regulators have advised financial institutions of the risks posed by commercial real estate lending concentrations. Such loans generally include land development, construction loans and loans secured by multifamily property, and nonfarm, nonresidential real property where the primary source of repayment is derived from rental income associated with the property. The guidance prescribes the following guidelines for examiners to help identify institutions that are potentially exposed to concentration risk and may warrant greater supervisory scrutiny:
total reported loans for construction, land development and other land represent 100 percent or more of the institutions total capital, or
total commercial real estate loans represent 300 percent or more of the institution's total capital, and the outstanding balance of the institution's commercial real estate loan portfolio has increased by 50 percent or more during the prior 36 months.
In addition, the banking regulators have issued final rules that require the securitizer of asset-backed securities to retain not less than 5 percent of the credit risk of the assets collateralizing the asset-backed securities. This may impact our business by reducing the amount of our commercial real estate lending and increasing the cost of borrowing.
Branching
The Dodd-Frank Act substantially amended the legal framework that had previously governed interstate branching activities. Formerly, under the Reigle-Neal Interstate Banking and Branching Efficiency Act of 1994, a bank's ability to branch into a particular state was largely dependent upon whether the state “opted in” to de novo interstate branching. Many states did not “opt-in,” which resulted in branching restrictions in those states. The Dodd-Frank Act removed the “opt-in” concept and permits banks to engage in de novo branching outside of their home states, provided that the laws of the target state permit banks chartered in that state to branch within that state. Accordingly, de novo interstate branching by Synovus Bank is subject to these new standards. All branching in which Synovus Bank may engage remains subject to regulatory approval and adherence to applicable legal and regulatory requirements.
Anti-Tying Restrictions
In general, a bank may not extend credit, lease, sell property, or furnish any services or fix or vary the consideration for them on the condition that (1) the customer obtain or provide some additional credit, property, or services from or to the bank or bank holding company or their subsidiaries or (2) the customer not obtain some other credit, property, or services from a competitor,


except to the extent reasonable conditions are imposed to assure the soundness of the credit extended. A bank may, however, offer combined-balance products and may otherwise offer more favorable terms if a customer obtains two or more traditional bank

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products. The law also expressly permits banks to engage in other forms of tying and authorizes the Federal Reserve Board to grant additional exceptions by regulation or order. Also, certain foreign transactions are exempt from the general rule.
Privacy and Credit Reporting
Financial institutions are required to disclose their policies for collecting and protecting nonpublic customer information obtained from consumers. Customers generally may prevent financial institutions from sharing nonpublic personal financial information with nonaffiliated third parties, with some exceptions, such as the processing of transactions requested by the consumer. Financial institutions generally may not disclose certain consumer or account information to any nonaffiliated third-party for use in telemarketing, direct mail marketing or other marketing. Federal and state banking agencies have prescribed standards for maintaining the security and confidentiality of consumer information, and we are subject to such standards, as well as certain federal and state laws or standards for notifying consumers in the event of a security breach.
Synovus Bank utilizes credit bureau data in underwriting activities. Use of such data is regulated under the Fair Credit Reporting Act and Regulation V on a uniform, nationwide basis, including credit reporting, prescreening, and sharing of information between affiliates and the use of credit data. The Fair and Accurate Credit Transactions Act, which amended the Fair Credit Reporting Act, permits states to enact identity theft laws that are not inconsistent with the conduct required by the provisions of that Act.
Enforcement Powers
Synovus Bank and its “institution-affiliated parties,” including management, employees, agents, independent contractors and consultants, such as attorneys and accountants and others who participate in the conduct of the institution's affairs, are subject to potential civil and criminal penalties for violations of law, regulations or written orders of a government agency. Violations can include failure to timely file required reports, filing false or misleading information or submitting inaccurate reports. Civil penalties may be as high as $1,000,000 a day for such violations and criminal penalties for some financial institution crimes may include imprisonment for 20 years. Regulators have flexibility to commence enforcement actions against institutions and institution-affiliated parties, and the FDIC has the authority to terminate deposit insurance. When issued by a banking agency, cease-and-desist and similar orders may, among other things, require affirmative action to correct any harm resulting from a violation or practice, including restitution, reimbursement, indemnifications or guarantees against loss. A financial institution may also be ordered to restrict its growth, dispose of certain assets, rescind agreements or contracts, or take other actions determined to be appropriate by the ordering agency. The federal banking agencies also may remove a director or officer from an insured depository institution (or bar them from the industry) if a violation is willful or reckless. See “Part I - Item 1A. Risk Factors - We may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock and preferred stock.” of this Report.
Debit Interchange Fees
Interchange fees, or "swipe" fees, are fees that merchants pay to credit card companies and card-issuing banks such as Synovus Bank for processing electronic payment transactions on their behalf. The maximum permissible interchange fee that a non-exempt issuer may receive for an electronic debit transaction is the sum of 21 cents per transaction and 5 basis points multiplied by the value of the transaction, subject to an upward adjustment of 1 cent if an issuer certifies that it has implemented policies and procedures reasonably designed to achieve the fraud-prevention standards set forth buy the Federal Reserve. In addition, card issuers and networks are prohibited from entering into arrangements requiring that debit card transactions be processed on a single network or only two affiliated networks, and allows merchants to determine transaction routing.
Monetary Policy and Economic Controls
The earnings of Synovus Bank, and therefore our earnings, are affected by the policies of regulatory authorities, including the monetary policy of the Federal Reserve Board. An important function of the Federal Reserve Board is to promote orderly economic growth by influencing interest rates and the supply of money and credit. Among the methods that have been used to achieve this objective are open market operations in U.S. government securities, changes in the discount rate for bank borrowings, expanded access to funds for nonbanks and changes in reserve requirements against bank deposits. These methods are used in varying combinations to influence overall growth and distribution of bank loans, investments and deposits, interest rates on loans and securities, and rates paid for deposits. In response to the financial crisis, the Federal Reserve Board created several innovative programs to stabilize certain financial institutions and to ensure the availability of credit, which the Federal Reserve Board has begun to modify in light of improved economic conditions.
The effects of the various Federal Reserve Board policies on our future business and earnings cannot be predicted. We cannot predict the nature or extent of any effects that possible future governmental controls or legislation might have on our business and earnings.


Depositor Preference Statute
Federal law provides that deposits and certain claims for administrative expenses and employee compensation against an insured depository institution are afforded priority over other general unsecured claims against such institution, including federal funds and letters of credit, in the liquidation or other resolution of the institution by any receiver.
EESA and ARRA / Capital Purchase Program
On October 14, 2008, the U.S. Treasury, or Treasury, announced that, pursuant to the EESA, it was implementing a voluntary program known as the “Capital Purchase Program”, or “CPP”, pursuant to which eligible financial institutions could raise capital by selling preferred stock directly to the U.S. Government. The purpose of the Capital Purchase Program was to encourage U.S. financial institutions to build capital to, among other things, increase the flow of financing to U.S. businesses and consumers and support the U.S. economy, and was also intended to prevent additional failures of financial institutions. Synovus applied for the

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maximum investment available under the CPP (equal to 3% of risk-weighted assets). On July 26, 2013, we redeemed all 967,870 shares of our Series A Preferred Stock issued to the U.S. Treasury under the CPP and exited the program.
In addition, as part of Treasury’s purchase of the Series A Preferred Stock under the CPP, Synovus issued to the Treasury a Warrant to purchase up to 2,215,819 shares of our common stock at an initial per share exercise price of $65.52. The Warrant provides for the adjustment of the exercise price and the number of shares of our common stock issuable upon exercise pursuant to customary anti-dilution provisions, such as upon stock splits or distributions of securities or other assets to holders of our common stock, and upon certain issuances of our common stock at or below a specified price relative to the initial exercise price.
The U.S. Treasury continues to hold the Warrants, which expire on December 19, 2018. Synovus will continue to evaluate the potential repurchase of these Warrants directly from the U.S. Treasury or through participation in a subsequent auction process, which may or may not be successful.
Other Regulatory Matters
Synovus and its subsidiaries and affiliates are subject to numerous examinations by federal and state banking regulators, as well as the SEC, the FINRA, the NYSE and various state insurance and securities regulators. Synovus and its subsidiaries have from time to time received requests for information from regulatory authorities in various states, including state insurance commissions and state attorneys general, securities regulators and other regulatory authorities, concerning their business practices. Such requests are considered incidental to the normal conduct of business.
Shareholder Say-On-Pay Votes
The Dodd-Frank Act requires public companies to take shareholders' votes on proposals addressing compensation (known as say-on-pay), the frequency of a say-on-pay vote, and the golden parachutes available to executives in connection with change-in-control transactions. Public companies must give shareholders the opportunity to vote on the compensation at least every three years and the opportunity to vote on frequency at least every six years, indicating whether the say-on-pay vote should be held annually, biennially, or triennially. The first say-on-pay vote occurred at our 2010 annual shareholders meeting. The say-on-pay, the say-on-parachute and the say-on-frequency votes are explicitly nonbinding and cannot override a decision of our Board of Directors.
Available Information
Our website address is www.synovus.com. We file with or furnish to the SEC Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, proxy statements and annual reports to shareholders, and, from time to time, amendments to these documents and other documents called for by the SEC. The reports and other documents filed with or furnished to the SEC are available to investors on or through the Investor Relations Section of our website atinvestor.synovus.com under the heading “Financial Reports”Information” and then under “SEC Filings.” These reports are available on our website free of charge as soon as reasonably practicable after we electronically file them with the SEC.
In addition, the public may read and copy any of the materials we file with the SEC at the SEC's Public Reference Room at 100 F Street, NW, Washington, DC 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC maintains an Internet website that contains reports, proxy and information statements and other information regarding issuers, such as Synovus, that file electronically with the SEC. The address of that website is www.sec.gov.
We have adopted a Code of Business Conduct and Ethics for our directors, officers and employees and have also adopted Corporate Governance Guidelines. Our Code of Business Conduct and Ethics, Corporate Governance Guidelines and the charters of our board committees, as well as information on how to contact our Board of Directors, are available in the Corporate Governance Section of our website at www.synovus.com/governanceinvestor.synovus.com/govdocs. We will post any waivers of our Code of Business Conduct and Ethics granted to our directors or executive officers on our website at www.synovus.cominvestor.synovus.com.
We include our website addresses throughout this filing only as textual references. The information contained on our website is not incorporated in this document by reference.



ITEM 1A. RISK FACTORS
This section highlights the material risks that we currently face. Please be aware that these risks may change over time and other risks may prove to be important in the future. New risks may emerge at any time, and we cannot predict such risks or estimate the extent to which they may affect our business, financial condition or results of operations or the trading price of our securities.
Competition in the financial services industry may adversely affect our future earnings and growth.
We operate in a highly competitive environment and our profitability and our future growth depends on our ability to compete successfully. We face pricing competition for loans and deposits and also with respect to customerwe compete for customers based on such factors as convenience, product lines, accessibility of service and service capabilities. Certain of our competitors are larger and have more resources than we do, enabling them to be more aggressive than us in competing for loans and deposits and investing in new products, technology and services. In addition, the ability of non-bank competitors to provide services previously limited to commercial banks has intensified the competition we face. These non-bank competitors are not subject to the same extensive regulations that govern us and, therefore, may be able to operate with greater flexibility and lower cost structures. This significant competition in attracting and retaining deposits and making loans as well as in providing other financial services may impact our future earnings and growth.

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We may not realize the expected benefits from our efficiency and growth initiatives, which willcould negatively impact our future profitability.
In the current competitive banking environment, Synovusoperating costs must reduce or grow much slower than overall revenue growth. In addition, we must continue to reduce operating costs and implement strategies to grow itsour loan portfolio and increase non-interest income in order to realize continued earnings growth and to remain competitive with the other banks in the markets we serve. Since 2010, we have implemented a series of strategic efficiency and growth initiatives to address the challenges facing Synovusus and defined strategies for expense reduction, streamlining of processes and long-term growth initiatives. During 2014, Synovus completed the implementation of expense savings initiatives which will result in annual expense savings of approximately $30 million. The implementation of these initiatives resulted in non-interest expense savings of approximately $18 million during 2014. While we have realized cost-savings as a result of thesevarious expense savings initiatives, there is no guarantee that these initiatives will be successful in controlling expenses in the future as a number of factors can influence our levels of expenses, many of which are beyond our control. In addition, while expense managementcontrol continues to be a major focus for Synovus,us, management also expects to continue to make strategic investments in talenttechnology and technologytalent that are expected to improve our customer experience and support future growth.growth which will require an increase in our expenditures. There can be no assurance that Synovuswe will ultimately realize the anticipated benefits of itsour expense reduction and growth strategies, which may impair our earnings growth.
In addition, Synovus is subject to various risks inherent in its business. These risks may cause the anticipated results from our growth strategies and cost-reduction initiatives to result in implementation charges beyond those currently contemplated or could result in some other unanticipated adverse impact. Furthermore, if we do not realize the anticipated cost-savings from our efficiency initiatives, we may need to take additional actions to achieve the desired cost-savings. The implementation of these initiatives may also have unintended impacts on Synovus'our ability to attract and retain business and customers. Accordingly, we cannot guarantee that the anticipated long-term benefits from our efficiency and growth initiatives will be realized, and if they are not we may not achieve our strategic and financial objectives.
We may not be able to successfully implement current or future information technology system enhancements and operational initiatives, which could adversely affect our business operations and profitability.
We are investing significant resources in information technology system enhancements and operational initiatives in order to provide functionality and security at an appropriate level, to improve our operating efficiency and to streamline our customer experience. We may not be able to successfully implement and integrate such system enhancements and initiatives, which could adversely impact the ability to comply with a number of legal and regulatory requirements, which could result in sanctions from regulatory authorities. In addition, these projects could have higher than expected costs and/or result in operating inefficiencies, which could increase the costs associated with the implementation as well as ongoing operations. Failure to properly utilize system enhancements that are implemented in the future could result in impairment charges that adversely impact our financial condition and results of operations, could result in significant costs to remediate or replace the defective components and could impact our ability to compete. In addition, we may incur significant training, licensing, maintenance, consulting and amortization expenses during and after implementation, and any such costs may continue for an extended period of time. As such, we cannot guarantee that the anticipated long-term benefits of these system enhancements and operational initiatives will be realized.
If our enterprise risk management framework is not effective at mitigating risk and loss to us, we could suffer unexpected losses and our results of operations could be materially adversely affected.
Our enterprise risk management framework seeks to achieve an appropriate balance between risk and return, which is critical to optimizing shareholder value. We have established processes and procedures intended to identify, measure, monitor, report and analyze the types of risk to which we are subject, including strategic, market, credit, liquidity, operational, regulatory compliance, litigation and reputational. However, as with any risk management framework, there are inherent limitations to our risk management strategies as there may exist, or develop in the future, risks that we have not appropriately anticipated or identified. For example, the recent financial and credit crisis and resulting regulatory reform highlighted both the importance and some of the limitations of managing unanticipated risks. If our risk management framework proves ineffective, we could suffer unexpected losses and our business and results of operations could be materially adversely affected.


Our allowance for loan losses may not cover actual losses, and we may be required to materially increase our allowance, which may adversely affect our capital, financial condition and results of operations.
We derive the most significant portion of our revenues from our lending activities. When we lend money, commit to lend money or enter into a letter of credit or other contract with a counterparty, we incur credit risk, which is the risk of losses if our borrowers do not repay their loans or our counterparties fail to perform according to the terms of their contracts. We estimate and maintain an allowance for loan losses, which is a reserve established through a provision for loan losses charged to expenses, which represents management's best estimate of probable credit losses that have been incurred within the existing portfolio of loans, as described under NoteNotes 1 and 6 of Notes to Consolidated Financial Statements in this Report and under “Critical Accounting Policies - Allowance for Loan Losses” under “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations” of this Report. The allowance, in the judgment of management, is established to reserve for estimated loan losses and risks inherent in the loan portfolio. The determination of the appropriate level of the allowance for loan losses inherently involves a high degree of subjectivity and requires us to make significant estimates of current credit risks using existing qualitative and quantitative information, all of which may undergo material changes. Changes in economic conditions affecting borrowers, new information regarding existing loans, identification of additional problem loans, changes in assumptions regarding a borrower's ability to pay, changes in collateral values, risk ratings, and other factors, both within and outside of our control, may cause the allowance for loan losses to become inadequate and require an increase in the allowanceprovision for loan losses.
Because the risk rating of the loans is dependent on somecertain subjective information and is subject to changes in the borrower's credit risk profile, evolving local market conditions and other factors, it can be difficult for us to predict the effects that those factors will have on the classifications assigned to the loan portfolio, and thus difficult to anticipate the velocity or volume of the migration of loans through the classification process and effect on the level of the allowance for loan losses. Accordingly, we monitor our credit quality and our reserve requirements and use that as a basis for capital planning and other purposes. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” of this Report for further information.


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Future additions to the allowance may be necessary based on changes in the economic environment as well as changes in assumptions regarding a borrower's ability to pay and/or collateral values. In addition, variousVarious regulatory agencies, as an integral part of their examination procedures, periodically review the allowance. Based on their judgments about information available to them at the time of their examination, such agencies may require Synovusus to recognize additions to the allowance or additional loan charge offs. An increase in the allowance for loan losses would result in a decrease in net income and capital, and could have a material adverse effect on our capital, financial condition and results of operations.
Even though our credit trends showed continued significant improvement during 2013 and 2014 compared to the prior three years, our non-performing assets remain elevated. While we expect that our levels of non-performing assets will continue to decline modestly during 2015, these levels of non-performing assets may increase as we grow our loan portfolio or if the economy declines. Further, the value of the collateral underlying a given loan, and the realizable value of such collateral in a foreclosure sale, may be negatively affected by weak economic conditions, and therefore may result in an inability to realize a full recovery in the event that a borrower defaults on a loan. Any additional non-performing assets, loan charge-offs, increases in the provision for loan losses or any inability by us to realize the full value of underlying collateral in the event of a loan default, could negatively affect our business, financial condition, and results of operations and the price of our securities.
Any future economic downturn could have a material adverse effect on our capital, financial condition, results of operations, and future growth.
The financial crisis that began in 2008 adversely affected our capital, financial condition and results of operations. In particular, due to the high concentration of loans in the residential construction and development and land acquisition portfolio at the onset of the financial crisis (approximately 23% of our total loan portfolio in 2007), our loan portfolio experienced a variety of difficulties as a result of falling real estate prices, increased numbers of foreclosures and higher levels of unemployment. These factors put pressure on our loan portfolio and contributed to elevated levels of NPLs and charge-offs. In 2007, before the financial crisis, our NPLs were $340.7 million, and then peaked at $1.56 billion in 2009. Net charge-offs were $117.1 million in 2007, but reached a peak of $1.46 billion in 2009. We have substantially reduced the percentage of our loans that are in the residential construction and development and land acquisition portfolio (4.3% of our total loan portfolio as of December 31, 2014), and our credit quality trends continued to show broad-based improvement in 2014. At December 31, 2014, NPLs were $197.8 million, and total net charge-offs for 2014 were $79.1 million.
Our managementManagement continually monitors market conditions and economic factors throughout our footprint. While recent economic data suggest that overall economic conditions have improved, as supported by our improved credit trends, we cannot make any assurance that these economic conditions - both nationally and in our principal markets - will not worsen in the future. If these conditions were to worsen nationally, regionally or locally, then we could see a sharp increase in our total net charge-offs and also be required to significantly increase our allowance for loan losses. Furthermore, the demand for loans and our other products and services could decline. Any futureAn increase in our non-performing assets and related increases in our provision for loan losses, coupled with a potential decrease in the demand for loans and our other products and services, could negatively affect our business and could have a material adverse effect on our capital, financial condition, results of operations and future growth.
We could realize future losses ifChanges in interest rates may have an adverse effect on our levels of non-performing assets increase and/or if we determine to sell certain non-performing assets and the proceeds we receive are lower than the carrying value of such assets.
We could realize future losses if the proceeds we receive upon dispositions of non-performing assets are less than the recorded carrying value of such assets, which could adversely affect our results of operations in future periods. Accordingly, we could realize an increased level of credit costs in any period during which we determine to dispose of an increased level of distressed assets. Further, although market conditions have improved in the past year, if market conditions experience another downturn, this could negatively impact our ability to dispose of distressed assets, and may result in higher credit losses on sales of distressed assets.
Our net interest income could be negatively affected by the low level of short-term interest rates and a decrease in total loans.income.
Net interest income, which is the difference between the interest income that we earn on interest-earning assets and the interest expense that we pay on interest-bearing liabilities, is a major component of our income and our primary source of revenue from our operations. TheA narrowing of interest rate spreads could adversely affect our earnings and financial condition. We cannot controlThe Federal Reserve began raising rates in late 2015 and market rates increased during 2016. While further rate increases are expected in 2017, there is no assurance that rates will increase as expected, or predict with certainty changes in interest rates.at all. Regional and local economic conditions, competitive pressures and the policies of regulatory authorities, including monetary policies of the FRB, affect interest income and interest expense. Synovus hasWe have ongoing policies and procedures designed to manage the risks associated with changes in market interest rates. However, changes in interest rates still may have an adverse effect on Synovus’our profitability. A significant portion of our loans, including commercial real estate loans and commercial and industrial loans, bear interest at variable rates. Increases in market interest rates can have a negative impact on our business, including reducing the amount of money our customers borrow or adversely affecting their ability to repay outstanding loan balances that may increase due to adjustments in their variable rates. In addition, as interest rates increase, in order to compete for deposits in our primary market areas, we may have to offer more attractive interest rates to depositors, or we may have to pursue other sources of liquidity, such as wholesale funds. While Synovuswe actively managesmanage against these risks through hedging and other risk mitigation strategies, if our assumptions are wrong or overall economic conditions are significantly different thanthat anticipated, our risk mitigation techniques may be insufficient.

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Our net interest income was $819.3$899.2 million for 2014,2016, an increase of 1.1%8.7% compared to $810.2$827.3 million for 2013.2015. Our total loans were $21.10$23.86 billion as of December 31, 20142016, an increase of 6.4% compared to $20.06$22.43 billion as of December 31, 2013.2015. Any future decrease in loan yields or lower realized yields on investment securities could reduce our net interest income and could


cause additional pressure on net interest income in future periods. This reduction in netNet interest income also may be exacerbatednegatively impacted by the high level of competition that we face in our primary market area. Any significantSignificant reduction in our net interest income could have a material adverse impact on our capital, financial condition and results of operations.
If we pursue acquisitions in the future as part of our growth strategy, weWe may not be able to complete such acquisitions or successfully integrate bank or nonbank acquisitions into our existing operations.
While we have historically pursued acquisitions, we have not pursued acquisitions since the economic downturn. As economic conditions have improvedattract and we have returned to profitability, we may in the future pursue acquisitions of bank or non-bank operations as a growth strategy. We may not be successful in identifying suitable acquisition candidates, and even if we identify such candidates, we may not be successful in completing such acquisitions on favorable terms, if at all.
In particular, difficulties may arise in the integration of the business and operations of BHCs, banks and other non-bank entities we acquire and, as a result, we may not be able to achieve the cost savings and synergies that we expect will result from such transactions. Achieving cost savings is dependent on consolidating certain operational and functional areas, eliminating duplicative positions and terminating certain agreements for outside services. Additional operational savings are dependent upon the integration of the acquired entity’s businesses with our businesses, the conversion of core operating systems, data systems and products and the standardization of business practices. The integration could result in higher than expected deposit attrition, loss ofretain key employees, disruption of our businesses or the businesses of the acquired company, or otherwisewhich may adversely affectimpact our ability to maintain relationships with customers and employees or achieve the anticipated benefits of the acquisition.
In addition we must generally satisfy a number of meaningful conditions before we can complete an acquisition of another bank or BHC, including federal and/or state regulatory approvals. Also, under the Dodd-Frank Act, U.S. regulators must now take systemic risk into account when evaluating whether to approve a potential acquisition transaction. We cannot be certain when or if, or on what terms and conditions, any required regulatory approvals will be granted.
We are subject to a variety of operational risks, including reputational risk, legal risk, and regulatory and compliance risk, and the risk of fraud or theft by employees or outsiders, which may adversely affectsuccessfully execute our business and results of operations.growth strategies.
We are exposed to many types of operational risks, including reputational risk, legal and regulatory and compliance risk, the risk of fraud or theft by employees or outsiders, including unauthorized transactions by employees or operational errors, clerical or record-keeping errors or those resulting from faulty or disabled computer or telecommunications systems. See “Part I - Item 1. Business - Enterprise Risk Management” of this Report for further information. Negative public opinion can result from our actual or alleged conduct in any number of activities, including lending practices, corporate governance and acquisitions and from actions taken by government regulators and community organizations in response to those activities. Negative public opinion can adversely affectOur financial success depends upon our ability to attract and keep customersretain highly motivated, well-qualified personnel. We face significant competition in the recruitment of qualified employees from financial institutions and can expose usothers. Moreover, as the banking industry transforms due to litigationtechnological innovation, we must continually assess and regulatory action. Actual or alleged conduct by Synovus can result in negative public opinion aboutmanage how our business. Negative public opinion could also affecttalent needs change over time. In addition, our credit ratings, which are important to our access to unsecured wholesale borrowings.
Our business involves storingfuture growth and processing sensitive consumer and business customer data. If personal, non-public, confidential or proprietary information of customers in our possession were to be mishandled or misused, we could suffer significant regulatory consequences, reputational damage and financial loss. Such mishandling or misuse could include, for example, if such information were erroneously provided to parties who are not permitted to have the information, either by faultcontinued diversification of our systems,loan portfolio depends, in part, on our ability to attract and retain the right mix of well-qualified employees. If we are unable to attract and retain qualified employees, our ability to execute our business strategies may suffer and we may be required to substantially increase our overall compensation or counterparties, or wherebenefits to attract and retain such information is intercepted or otherwise inappropriately takenemployees. In June 2010, the federal banking regulators jointly issued comprehensive final guidance designed to ensure that incentive compensation policies do not undermine the safety and soundness of banking organizations by third parties. Furthermore, a cyber security breach could result in theft of such data.
Becauseencouraging employees to take imprudent risks. In 2016, the naturefederal banking regulators also proposed rules that would, depending upon the assets of the financial services business involvesinstitution, directly regulate incentive compensation arrangements and would require enhanced oversight and recordkeeping. As of December 31, 2016, these rules have not been implemented. These regulations may significantly restrict the amount, form, and context in which we pay incentive compensation and may put us at a high volumecompetitive disadvantage compared to non-financial institutions in terms of transactions, certain errors may be repeated or compounded before they are discoveredattracting and successfully rectified. Our necessary dependence upon automated systems to record and process transactions, and our large transaction volume may further increase the risk that technical flaws or employee tampering or manipulation of those systems will result in losses that are difficult to detect. We also may be subject to disruptions of our operating systems arising from events that are wholly or partially beyond our control (for example, computer viruses, cyber-attacks or electrical or telecommunications outages, or natural disasters, disease pandemics or other damage to property or physical assets) which may give rise to disruption of service to customers and to financial loss or liability. We are further exposed to the risk that our external vendors may be unable to fulfill their contractual obligations (or will be subject to the same risk of fraud or operational errors by their respective employees as we are) and to the risk that our (or our vendors') business continuity and data security systems prove to be inadequate. The occurrence of any of these risks could result in a diminished ability of us to operate our business (for example, by requiring us to expend significant resources to correct the defect), as well as potential liability to clients, reputational damage and regulatory intervention, which could adversely affect our business, financial condition or results of operations, perhaps materially.retaining key employees.

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The financial services market is undergoing rapid technological changes, and if we are unable to stay current with those changes, we will not be able to effectively compete.
The financial services market, including banking services, is undergoing rapid changes with frequent introductions of new technology-driven products and services. Our future success will depend, in part, on our ability to keep pace with thethese technological changes and to use technology to satisfy and grow customer demand for our products and services and to create additional efficiencies in our operations. We expect that we will need to make substantial investments in our technology and information systems to compete effectively and to stay current with technological changes. Some of our competitors have substantially greater resources to invest in technological improvements and will be able to invest more heavily in developing and adopting new technologies, which may put us at a competitive disadvantage. We may not be able to effectively implement new technology-driven products and services or be successful in marketing these products and services to our customers. As a result, our ability to effectively compete to retain or acquire new business may be impaired, and our business, financial condition or results of operations may be adversely affected.
We rely extensively on information technology systems to operate our business and an interruption or security breach couldmay disrupt our business operations, result in reputational harm and have an adverse effect on our operations.
As a large financial institution, we rely extensively on our information technology systems to operate our business, including to process, record and monitor a large number of customer transactions on a continuous basis. As customer, public and regulatory expectations regarding operational and information security have increased, our operational systems and infrastructure must continue to be safeguarded and monitored for potential failures, disruptions and breakdowns. Our business, financial, accounting, data processing systems or other operating systems and facilities may stop operating properly or become disabled or damaged as a result of a number of factors including events that are wholly or partially beyond our control. For example, there could be sudden increases in customer transaction volume; electrical or telecommunications outages; natural disasters such as earthquakes, tornadoes, and hurricanes; disease pandemics; events arising from local or larger scale political or social matters, including terrorist acts; and, as described below, cyber-attacks.
We have policies, procedures and systems designed to prevent or limit the effect of possible failures, interruptions or breaches in security of information systems and business continuity programs designed to provide services in the case of an event resulting in material disruptions of our operating systems. We regularly seek to test the effectiveness of and enhance these policies, procedures and systems. However, there is no guarantee that these safeguards or programs will address all of the threats that continue to evolve. The occurrence of any failure, interruption or security breach of any of our operating systems, or the systems of other companies on which we rely, could result in a wide variety of adverse consequences to Synovus,us, including disruptions to our business operations, damage to our reputation, loss of customers, liabilities to us and increased regulatory scrutiny.
We face significant cyber and data security risk that could result in the disclosure of confidential information, adversely affect our business or reputation and expose us to significant liabilities.
Our business model enables our customers to utilize the Internet and other remote channels to transact business. As a large financial institution, we are under continuous threat of loss due to the velocity and sophistication of cyber-attacks. This risk continues to increase. Two of the most significant cyber-attack risks that we face are e-fraud and loss of sensitive customer data. Loss from e-fraud occurs when cybercriminals breach and extract funds directly from customer or our accounts. TheAny loss of sensitive customer data that results from attempts to breach sensitive customer data,our systems, such as account numbers and social security numbers, are less frequent but


would present significant reputational, legal and/or regulatory costs to us if successful.us. Our risk and exposure to these matters remains heightened because of the evolving nature and complexity of these threats from cybercriminals and hackers, our plans to continue to provide internet banking and mobile banking channels, and our plans to develop additional remote connectivity solutions to serve our customers. While we have not experienced any material losses relating to cyber-attacks or other information security breaches to date, we have been the subject of attempted hacking and cyber-attacks and there can be no assurance that we will not suffer such losses in the future.
The occurrence of any cyber-attack or information security breach could result in material adverse consequences to us including damage to our reputation and the loss of customers. We also could face litigation or additional regulatory scrutiny. Litigation or regulatory actions in turn could lead to significant liability or other sanctions, including fines and penalties or reimbursement to customers adversely affected by a security breach. Even if we do not suffer any material adverse consequences as a result of events affecting us directly, successful attacks or systems failures at other large financial institutions could lead to a general loss of customer confidence in financial institutions including Synovus.us.
We continually review the security of our investmentsIT systems and make the necessary investments to improve the resiliency of our systems and their security from attack. Nonetheless, there remains the risk that we may be materially harmed by a cyber-attack or information security breach. Attack methods continue to evolve in sophistication, velocity, and frequency and can occur from a variety of sources, such as foreign governments, hacktivists, or other well-financed entities, and may originate from less regulated and remote areas of the world. As a result, if such an attack or breach does occur, we will take reasonable and customary measures to address the situation, based on our crisis management plan.

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As an issuer of credit and debit cards we are exposed to losses in the eventplan; however, there can be no assurance that holders of our cards experience fraud on their card accounts.
Our customers regularly use Synovus-issued credit and debit cards to pay for transactions with retailers and other businesses. There is the risk of data security breaches at these retailers and other businesses that could result in the misappropriation of our customers’ credit and debit card information. When our customers use Synovus-issued cards to make purchases from those businesses, card account information is provided to the business. If the business’s systems that processsuch measures will effectively prevent or store card account information are subject to a data security breach, holders of our cards who have made purchases from that business may experience fraud on their card accounts. Synovus may suffer losses associated with reimbursing our customers for such fraudulent transactions on customers’ card accounts, as well as for other costs related to data security compromise events, such as replacing cards associated with compromised card accounts. In addition, Synovus provides card transaction processing services to some merchant customers under agreements we have with payment networks such as Visa and MasterCard. Under these agreements, we may be responsible for certain losses and penalties if one of our merchant customers suffers a data security breach.
In 2013 and 2014, a number of large retailers suffered substantial data security breaches compromising millions of credit and debit card accounts. To date, Synovus’ losses and costs related to these breaches have not been material, but other similar events in the future could be more significant to Synovus.mitigate any resulting losses.
We rely on other companies to provide key components of our business infrastructure.
Third parties provide key components of our business operations such as data processing, recording and monitoring transactions, online banking interfaces and services, Internet connections and network access. While weWe have selected these third-party vendors carefully and have conducted the due diligence consistent with regulatory guidance and best practices. While we have ongoing programs to review third party vendors and assess risk, we do not control their actions. Any problems caused by these third parties, including those resulting from disruptions in communication services provided by a vendor, failure of a vendor to handle current or higher volumes, cyber-attacks and security breaches at a vendor, failure of a vendor to provide services for any reason or poor performance of services, could adversely affect our ability to deliver products and services to our customers and otherwise conduct our business. Financial or operational difficulties of a third-party vendor could also hurt our operations if those difficulties interfere with the vendor's ability to serve us. Furthermore, our vendors could also be sources of operational and information security risk to us, including from breakdowns or failures of their own systems or capacity constraints. Replacing these third-party vendors could also create significant delay and expense. Accordingly, use of such third parties creates an unavoidable inherent risk to our business operations.
Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.
The Dodd-Frank Act brought about a significant overhaul of many aspects of the regulation of the financial services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. Key provisions of the Dodd-Frank Act that have impacted or are likely to impact our operations or the operations of Synovus Bank include:
Creation of the CFPB with centralized authority, including examination and enforcement authority, for consumer protection in the banking industry.
Limitations on federal preemption.
Prohibitions and restrictions on the ability of a banking entity and nonbank financial company to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund (the “Volcker Rule”).
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary bank be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.
Permanently raising the FDIC's standard maximum deposit insurance amount to a $250,000 limit for federal deposit insurance.
Repeal of the prohibition on the payment of interest on demand deposits, thereby permitting depository institutions to pay interest on business transaction and other accounts.


Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk taking by covered financial institutions and are deemed to be excessive, or that may lead to material losses.
Requirement that sponsors of asset-backed securities retain a percentage of the credit risk of the assets underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating credit worthiness.
Rules pertaining to a mortgage borrower’s ability to repay, mortgage loan originator compensation and qualifications, and integrated mortgage disclosure rules that will replace and combine certain existing requirements under the Truth in Lending Act and the Real Estate Settlement Procedures Act, among other requirements affecting the mortgage origination and secondary marketing of mortgages.
Some of these and other major changes could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. Many of these provisions became effective upon enactment of the Dodd-Frank Act, while others were subject to further study, rulemaking, and the discretion of regulatory bodies and have only recently taken effect or will take effect in coming years. In light of these significant changes and the discretion afforded to federal regulators, we cannot fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on our businesses or our ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect our business, financial condition or results of operations.
Certain other reform proposals have resulted in us becoming subject to stricter capital requirements and leverage limits, and affect the scope, coverage, or calculation of capital, all of which could require us to reduce business levels or to raise capital, including in ways that may adversely impact our shareholders or creditors. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors” of this Report for further information. We cannot predict whether new legislation will be enacted and, if enacted, the effect that it, or any regulations, would have on our business, financial condition, or results of operations.
The 2016 national election results have introduced further uncertainty into future implementation and enforcement of the Dodd-Frank Act and other regulatory requirements applicable to the banking sector. While these developments have contributed to increased market valuations of companies in the banking and financial services industry, including our company, there is no assurance that any regulatory changes will be implemented or that benefits to our future financial performance will continue to be realized.
We could realize losses if we determine to sell non-performing assets and the proceeds we receive are lower than the carrying value of such assets.
Distressed asset sales have been a component of our strategy to further strengthen the balance sheet, improve asset quality, and enhance earnings. We could realize future losses if the proceeds we receive upon dispositions of non-performing assets are lower than the recorded carrying value of such assets, which could adversely affect our results of operations in future periods. Accordingly, we could realize an increased level of credit costs in any period during which we determine to dispose of an increased level of distressed assets. Further, although market conditions have improved, if market conditions experience another downturn, this could negatively impact our ability to dispose of distressed assets, and may result in higher credit losses on sales of distressed assets.
We are subject to a variety of operational risks, including reputational risk, legal risk, and regulatory and compliance risk, and the risk of fraud or theft by employees or outsiders, which may adversely affect our business and results of operations.
We are exposed to many types of operational risks, including reputational risk, legal and regulatory and compliance risk, the risk of fraud or theft by employees or outsiders, including unauthorized transactions by employees or operational errors, clerical or record-keeping errors or those resulting from faulty or disabled computer or telecommunications systems. See “Part I - Item 1. Business - Enterprise Risk Management” of this Report for further information. Negative public opinion may result from our actual or alleged conduct in any number of activities, including lending practices, corporate governance and acquisitions and from actions taken by government regulators and community organizations in response to those activities. Negative public opinion may adversely affect our ability to attract and keep customers and can expose us to litigation and regulatory action. Actual or alleged conduct by us may result in negative public opinion about our business. Negative public opinion may also affect our credit ratings, which are important to our access to unsecured wholesale borrowings.
Because the nature of the financial services business involves a high volume of transactions, certain errors may be repeated or compounded before they are discovered and successfully rectified. Our necessary dependence upon automated systems to record and process transactions, and our large transaction volume may further increase the risk that technical flaws or employee tampering or manipulation of those systems will result in losses that are difficult to detect. We also may be subject to disruptions of our operating systems arising from events that are wholly or partially beyond our control (for example, computer viruses, cyber-


attacks or electrical or telecommunications outages, or natural disasters, disease pandemics or other damage to property or physical assets) which may give rise to disruption of service to customers and to financial loss or liability. The occurrence of any of these risks may result in a diminished ability of us to operate our business (for example, by requiring us to expend significant resources to correct the defect), as well as potential liability to customers, reputational damage and regulatory intervention, which may adversely affect our business, financial condition or results of operations, perhaps materially.
As an issuer of credit and debit cards we are exposed to losses in the event that holders of our cards experience fraud on their card accounts.
Our customers regularly use Synovus-issued credit and debit cards to pay for transactions with retailers and other businesses. There is the risk of data security breaches at these retailers and other businesses that could result in the misappropriation of our customers’ credit and debit card information. When our customers use Synovus-issued cards to make purchases from those businesses, card account information is provided to the business. If the business’s systems that process or store card account information are subject to a data security breach, holders of our cards who have made purchases from that business may experience fraud on their card accounts. While we expect that the rollout of EMV-enabled credit and debit cards will have a positive impact on fraudulent transactions, we may nonetheless suffer losses associated with reimbursing our customers for fraudulent transactions on customers’ card accounts, as well as for other costs related to data security compromise events, such as replacing cards associated with compromised card accounts. In addition, we provide card transaction processing services to some merchant customers under agreements we have with payment networks such as Visa and MasterCard. Under these agreements, we may be responsible for certain losses and penalties if one of our merchant customers suffers a data security breach.
In the last several years, a number of large retailers suffered substantial data security breaches compromising millions of credit and debit card accounts. To date, our losses and costs related to these breaches have not been material, but other similar events in the future could be more significant to us.
If we pursue acquisitions in the future as part of our growth strategy, we may not be able to complete such acquisitions or successfully integrate bank or nonbank acquisitions into our existing operations.
While we have historically grown by acquisition, we curtailed our acquisition strategy following the economic downturn. As we have returned to profitability, we have begun to pursue and complete acquisitions of bank or non-bank operations as a growth strategy. However, we may not be successful in identifying suitable acquisition candidates, and even if we identify such candidates, we may not be successful in completing such acquisitions on favorable terms, if at all.
In particular, difficulties may arise in the integration of the business and operations of BHCs, banks and other non-bank entities we acquire and, as a result, we may not be able to achieve the cost savings and synergies that we expect will result from such transactions. Achieving cost savings is dependent on consolidating certain operational and functional areas, eliminating duplicative positions and terminating certain agreements for outside services. Additional savings are dependent upon the integration of the acquired entity’s businesses with our businesses, the conversion of core operating systems, data systems and products and the standardization of business practices. The integration could result in higher than expected deposit attrition, loss of key employees, disruption of our businesses or the businesses of the acquired company, or otherwise adversely affect our ability to maintain relationships with customers and employees or achieve the anticipated benefits of the acquisition.
In addition, we must generally satisfy a number of meaningful conditions before we can complete an acquisition of another bank or BHC, including federal and/or state regulatory approvals. Also, under the Dodd-Frank Act, U.S. regulators must take systemic risk into account when evaluating whether to approve a potential acquisition transaction. We cannot be certain when or if, or on what terms and conditions, any required regulatory approvals will be granted, if at all.
The fiscal and monetary policies of the federal government and its agencies could have a material adverse effect on our earnings.
The Federal Reserve Board regulates the supply of money and credit in the U.S. Its policies determine in large part the cost of funds for lending and investing and the return earned on those loans and investments, both of which affect our net interest margin. They can also materially decrease the value of financial assets we hold. Federal Reserve policies may also adversely affect borrowers, potentially increasing the risk that they may fail to repay their loans, or could adversely create asset bubbles which result from prolonged periods of accommodative policy. This, in turn, may result in volatile markets and rapidly declining collateral values. Changes in Federal Reserve policies are beyond our control and difficult to predict; consequently, the impact of these changes on our activities and results of operations is difficult to predict. Also, potential new taxes on corporations generally, or on financial institutions specifically, would adversely affect our net income.
We may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock and preferred stock.
Under federal and state laws and regulations pertaining to the safety and soundness of insured depository institutions, state banking regulators, the Federal Reserve, and separately the FDIC as the insurer of bank deposits, each has the authority to compel or restrict certain actions on our part if any of them determine that we have insufficient capital or are otherwise operating in a


manner that may be deemed to be inconsistent with safe and sound banking practices. In addition to examinations for safety and soundness, Synovuswe and itsour subsidiaries also are subject to continuous examination by state and federal banking regulators, including the CFPB, for compliance with various laws and regulations, as well as consumer compliance initiatives. As a result of this regulatory oversight and examination process, our regulators canmay require us to enter into informal or formal supervisory agreements, including board resolutions, memoranda of understanding, written agreements and consent or cease and desist orders, pursuant to which we could be required to take identified corrective actions to address cited concerns, or to refrain from taking certain actions.
If we become subject to and are unable to comply with the terms of any future regulatory actions or directives, supervisory agreements, or orders, then we could become subject to additional, heightened supervisory actions and orders, possibly including consent orders, prompt corrective action restrictions and/or other regulatory actions, including prohibitions on the payment of dividends on our common stock and Series C Preferred Stock. If our regulators were to take such additional supervisory actions, then we could, among other things, become subject to significant restrictions on our ability to develop any new business, as well as restrictions on our existing business, and we could be required to raise additional capital, discontinue our share repurchase program, dispose of certain assets and liabilities within a prescribed period of time, or both.all of the above. The terms of any such supervisory action could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock. See “Part I - Item 1. Business - Supervision, Regulation, and Other Factors” in this Report for further information
We may not be able to attract and retain key employees, which may adversely impact our ability to successfully execute our growth strategies.
Our financial success depends upon our ability to attract and retain highly motivated, well-qualified personnel. We face significant competition in the recruitment of qualified employees from financial institutions and others. If we are unable to attract and retain qualified employees, our ability to execute our business strategies may suffer and we may be required to substantially increase our overall compensation or benefits to attract and retain such employees. Furthermore, in June 2010, the Federal Reserve, the Office of the Comptroller of the Currency, the Office of Thrift Supervision, and the FDIC jointly issued comprehensive final

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guidance designed to ensure that incentive compensation policies do not undermine the safety and soundness of banking organizations by encouraging employees to take imprudent risks. This regulation significantly restricts the amount, form, and context in which we pay incentive compensation and may put us at a competitive disadvantage compared to non-financial institutions in terms of attracting and retaining senior level employees.
Regulation of the financial services industry continues to undergo major changes, and future legislation could increase our cost of doing business or harm our competitive position.
The Dodd-Frank Act brought about a significant overhaul of many aspects of the regulation of the financial services industry, addressing, among other things, systemic risk, capital adequacy, deposit insurance assessments, consumer financial protection, interchange fees, derivatives, lending limits, mortgage lending practices, registration of investment advisors and changes among the bank regulatory agencies. Key provisions of the Dodd-Frank Act that have impacted or are likely to impact the operations of Synovus Bank or Synovus include:
Creation of the CFPB with centralized authority, including examination and enforcement authority, for consumer protection in the banking industry.
New limitations on federal preemption.
New prohibitions and restrictions on the ability of a banking entity and nonbank financial company to engage in proprietary trading and have certain interests in, or relationships with, a hedge fund or private equity fund (the “Volcker Rule”).
Application of new regulatory capital requirements, including changes to leverage and risk-based capital standards and changes to the components of permissible tiered capital.
Requirement that the company and its subsidiary bank be well capitalized and well managed in order to engage in activities permitted for financial holding companies.
Changes to the assessment base for deposit insurance premiums.
Permanently raising the FDIC's standard maximum deposit insurance amount to $250,000 limit for federal deposit insurance.
Repeal of the prohibition on the payment of interest on demand deposits, thereby permitting depository institutions to pay interest on business transaction and other accounts.
Restrictions on compensation, including a prohibition on incentive-based compensation arrangements that encourage inappropriate risk taking by covered financial institutions and are deemed to be excessive, or that may lead to material losses.
Requirement that sponsors of asset-backed securities retain a percentage of the credit risk of the assets underlying the securities.
Requirement that banking regulators remove references to and requirements of reliance upon credit ratings from their regulations and replace them with appropriate alternatives for evaluating credit worthiness.
Some of these and other major changes could materially impact the profitability of our business, the value of assets we hold or the collateral available for our loans, require changes to business practices or force us to discontinue businesses and expose us to additional costs, taxes, liabilities, enforcement actions and reputational risk. Many of these provisions became effective upon enactment of the Dodd-Frank Act, while others were subject to further study, rulemaking, and the discretion of regulatory bodies and have only recently taken effect or will take effect in coming years. In light of these significant changes and the discretion afforded to federal regulators, we cannot fully predict the effect that compliance with the Dodd-Frank Act or any implementing regulations will have on Synovus' businesses or its ability to pursue future business opportunities. Additional regulations resulting from the Dodd-Frank Act may materially adversely affect Synovus' business, financial condition or results of operations.
Certain other reform proposals have resulted in Synovus becoming subject to stricter capital requirements and leverage limits, and affect the scope, coverage, or calculation of capital, all of which could require us to reduce business levels or to raise capital, including in ways that may adversely impact our shareholders or creditors. See “Part I - Item 1. Business - Supervision, Regulation and Other Factors” of this Report for further information. We cannot predict whether new legislation will be enacted and, if enacted, the effect that it, or any regulations, would have on our business, financial condition, or results of operations.
We may be required to undertake additional strategic initiatives to improve our capital position due to changes in economic conditions or changes in regulatory capital rules.
During 2009 through 2013, Synovus executed a number of strategic capital initiatives to bolster our capital position against credit deterioration and to provide additional capital as Synovus pursued its aggressive asset disposition strategy. In October 2014, Synovus implemented a capital plan designed to return capital to its shareholders. This plan included the repurchase of up to $250 million of common stock as well as an increase in the quarterly dividend payable to holders of common stock. As of December 31, 2014, Synovus' Tier 1 capital ratio was 10.86%, its Tier 1 Common Equity Ratio was 10.28%, and Synovus and Synovus Bank were considered “well capitalized” under current regulatory standards. See “Part I - Item 1. Business - Supervision, Regulation

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and Other Factors - Prompt Corrective Action” of this Report for further information. Effective January 1, 2015, thisthe regulatory capital framework changed for us in important respects as a result of the new rules implementing the Dodd-Frank Act and a separate, international regulatory capital initiative known as “Basel III” (collectively, the “Basel III Capital Rules”). Among other things, the Basel III Capital Rules raised the minimum thresholds for required capital and reviserevised certain aspects of the definitions and elements of the capital that can be used to satisfy these required minimum thresholds. The Basel III Capital Rules also introduced a minimum “capital conservation buffer” equal to 2.5% of an organization’s total risk-weighted assets, which exists in addition to the required minimum CET1, Tier 1 and Total Capital ratios identified above. The “capital conservation buffer,” which must consist entirely of CET1, is designed to absorb losses during periods of economic stress. The implementation of the capital conservation buffer will beginbegan on January 1, 2016 at the 0.625% level and will be phased inphased-in over a three-year period (increasing by that amount on each subsequent January 1, until it reaches 2.5% on January 1, 2019). At January 1, 2017, the buffer was increased to 1.25%. In 2016, we repurchased $124.7 million in outstanding subordinated notes that mature in 2017 in conjunction with a cash tender offer. In the fourth quarter of 2016, we completed the repurchase of $300 million of capital stock under our previously announced share repurchase program. As a result and as of December 31, 2014, Synovus’2016, our CET1 ratio under Basel III is estimated to be 10.07%was 9.51% on a fully phased-in basis, which is in excess of the minimum common equity and additional conservation buffer stipulated by these newly proposed requirements. However, this estimate is based upon management’s interpretation ofthe Basel III and could change based on future regulatory interpretations of Basel III.Capital Rules. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources" and "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.applicable reconciliation to GAAP measure.
In addition, on May 14, 2012, the banking agencies issued guidance on stress testing for banking organizations with more than $10 billion in total consolidated assets, which outlines four “high-level” principles for stress testing practices that should be a part of a banking organization's stress-testing framework. Regulators have stated that they expect banking organizations subject to the guidance to comply with these principles when conducting stress testing in accordance with the Dodd-Frank Act requirements, discussed above. The guidance calls for a banking organization’s stress testing framework to (1) include activities and exercises that are tailored to and sufficiently capture the banking organization's exposures, activities and risks; (2) employ multiple conceptually sound stress testing activities and approaches; (3) be forward-looking and flexible; and (4) be clear, actionable, well- supported, and used in the decision-making process.
Under the “stress testing” requirements, banking organizations with total consolidated assets of more than $10 billion but less than $50 billion are required to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve Board, and publish a summary of the results. Under the rules, stress tests must be conducted using certain scenarios that the Federal Reserve Board will publish by November 15 of each year. In addition, the rules require such organizations to begin publicly disclosing a summary of certain stress test results (i.e., results under the “severely adverse” scenario). We and Synovus Bank are requiredalso subject to submit stress testtesting requirements, including public disclosures of certain results. The results (based on September 30, 2014 financial statement data)of such stress testing may require us to the Federal Reservetake certain actions to improve our capital position. See “Part I - Item 1. Business - Supervision, Regulation and the FDIC, respectively, by March 31, 2015 and publish a summaryOther Factors” of the results between June 15 and June 30, 2015. This public disclosure of these stress tests could result in reputational harm if our results are worse than those of our competitors.this Report for further information.
Moreover, the federal bank regulators have issued a series of guidance and rulemakings applicable to “largelarge banks. While many of these do not currently apply to us due to our asset size, these issuances could impact industry capital standards and practices in many potentially unforeseeable ways.
Synovus continuesWe continue to actively monitor economic conditions, evolving industry capital standards, and changes in regulatory standards and requirements, and engagesengage in regular discussions with itsour regulators regarding capital at both Synovus and Synovus Bank. As part of itsour ongoing management of capital, Synovuswe will continue to identify, consider, and pursue additional strategic initiatives to bolster itsour capital position as deemed necessary, including strategies that may be required to meet the requirements of Basel III and other regulatory initiatives regarding capital, and will continue to evaluate itsour share repurchase program and increased dividends. The need to maintain more capital and greater liquidity than historically has been required historically could limit our business activities, including lending, and our ability to expand, either organically or through future acquisitions. It could also result in us taking steps to increase our capital that may be dilutive to shareholders or limit our ability to pay dividends or otherwise return capital to shareholders.
Changes in the cost and availability of funding due to changes in the deposit market and credit market or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.
We may be unable to access historical and alternative sources of liquidity, including the capital markets, brokered deposits, and borrowings from the FHLB, which could adversely affect our overall liquidity. Liquidity represents the extent to which we


have readily available sources of funding needed to meet the needs of our depositors, borrowers and creditors;creditors, to support asset growth, and to otherwise sustain our operations and the operations of our subsidiary bank. In managing our consolidated balance sheet, we depend on access to a variety of sources of funding to provide us with sufficient capital resources and liquidity to meet our commitments and business needs, and to accommodate the transaction and cash management needs of our customers. Sources of funding available to us, and upon which we rely as regular components of our liquidity and funding management strategy, include borrowings from the FHLB and brokered deposits. See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Liquidity” and “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources” of this Report for further information. We also have historically enjoyed

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a solid reputation in the capital markets and have been able to raise funds in the form of either short- or long-term borrowings or equity or debt issuances. If, due to market disruptions, perceptions about our credit ratings or other factors, we are unable to access the capital markets in the future, our capital resources and liquidity may be adversely affected.
In general, the amount, type and cost of our funding, including from other financial institutions, the capital markets and deposits, directly impacts our costs inof operating our business and growing our assets and can therefore positively or negatively affect our financial results. A number of factors could make funding more difficult, more expensive or unavailable on any terms, including, but not limited to, a downgrade in our credit ratings, financial results, changes within our organization, specific events that adversely impact our reputation, disruptions in the capital markets, specific events that adversely impact the financial services industry, counterparty availability, changes affecting our assets, the corporate and regulatory structure, interest rate fluctuations, general economic conditions and the legal, regulatory, accounting and tax environments governing our funding transactions. Also, we compete for funding with other banks and similar companies, many of which are substantially larger, and have more capital and other resources than we do. In addition, as some of these competitors consolidate with other financial institutions, these advantages may increase. Competition from these institutions may increase the cost of funds.
In addition to bank level liquidity management, Synovuswe must manage liquidity at the Parent Company for various needs including potential capital infusions into subsidiaries, the servicing of debt, the payment of dividends on our common stock and preferred stock and share repurchases.Therepurchases. The primary source of liquidity for Synovusus consists of dividends from Synovus Bank which isare governed by certain rules and regulations of the GA DBF and FDIC. Synovus received $182.0 million in dividends fromour supervising agencies. During 2015, Synovus Bank in 2014 and received $680.0made upstream cash distributions to the Parent Company totaling $225.0 million inincluding cash dividends fromof $199.9 million. During 2016, Synovus Bank during 2013.made upstream cash dividends to the Parent Company totaling $325.0 million. On January 31, 2017, Synovus Bank paid an upstream cash dividend of $100.0 million to the Parent Company. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall condition. See “Part I - Item 1A. Risk Factors - We may not be able to generate sufficient cash to service all of our debt and repay maturing debt obligations.” of this Report. In addition, GA DBF rules and related statutes contain additional restrictions on payments of dividends by Synovus Bank. In particular, the Georgia Financial Institutions Code contains restrictions on the ability of a Georgia bank to pay dividends other than from retained earnings and under other circumstances without the approval of the GA DBF. As a result of this restriction,these restrictions, Synovus Bank is currentlymay be required to seek approval from the GA DBF to pay dividendsdividends. See “Part I - Item 1A. Risk Factors - We may not be able to Synovus.generate sufficient cash to service all of our debt and repay maturing debt obligations.” of this Report. See "Part I - Item 1. Business - Supervision, Regulatory and Other Factors - Dividends" of this Report for further information. Synovus expects that it will receive additional dividends from Synovus Bank in 2015.2017. If Synovus does not receive dividends from Synovus Bank in 20152017 at the levels anticipated, its liquidity could be adversely affected and it may not be able to continue to execute its current capital plan to return capital to its shareholders. In addition to dividends from Synovus Bank, we have historically had access to a number of alternative sources of liquidity, including the capital markets, but there is no assurance that we will be able to obtain such liquidity on terms that are favorable to us, or at all. If our access to these traditional and alternative sources of liquidity is diminished or only available on unfavorable terms, then our overall liquidity and financial condition will be adversely affected.
If Synovus Bank is unable to grow its deposits, it may be subject to paying higher funding costs.
The total amount that Synovus payswe pay for funding costs is dependent, in part, on Synovus Bank’s ability to grow its deposits. If Synovus Bank is unable to sufficiently grow its deposits to meet liquidity needs, it may be subject to paying higher funding costs to meet these liquidity needs. Synovus Bank competes with banks and other financial services companies for deposits. If competitors raise the rates they pay on deposits, Synovus Bank’s funding costs may increase, either because Synovus Bank raises rates to avoid losing deposits or because Synovus Bank loses deposits and must rely on more expensive sources of funding. Higher funding costs reduce our net interest margin and net interest income. Synovus Bank’s customers could takewithdraw their money outdeposits in favor of the bank and put it in alternative investments, causing Synovus Bank to lose a lower cost source of funding. Checking and savings account balances and other forms of customer deposits may decrease when customers perceive alternative investments, such as the stock market, as providing a better risk/return tradeoff.
Our status as a non-investment grade issuer could increase the cost of our funding from the capital markets and impact our liquidity.
Our long-term debt is currently rated as below investment grade by Moody's Investors Service, Standard and Poor's Ratings Services and Fitch Ratings. The ratings agencies regularly evaluate us and Synovus Bank, and their ratings of our long-term debt are based on a number of factors, including our financial strength as well as factors not entirely within our control, including conditions affecting the financial services industry generally. We cannot predict whether existing customer relationships or opportunities for future relationships could be affected by customers who choose to do business with a higher rated institution. See “Part I - Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market, or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.” of this Report.
We may not be able to generate sufficient cash to service all of our debt and repay maturing debt obligations.
As of December 31, 2014, Synovus2016, we and itsour consolidated subsidiaries had $2.14$2.16 billion of long-term debt outstanding. Our ability to make scheduled payments of principal and interest or to satisfy our obligations in respect of our debt, to refinance our

35


debt or to fund capital expenditures will depend on our future financial and operating performance and our ability to maintain adequate


liquidity. Prevailing economic conditions (including interest rates), regulatory constraints, including, among other things, on distributions to us from our subsidiaries and required capital levels with respect to our subsidiary bank and financial subsidiaries, business and other factors, many of which are beyond our control, may also affect our ability to meet these needs. We may not be able to generate sufficient cash flows from operations, or obtain future borrowings in an amount sufficient to enable us to pay our debt, or to fund our other liquidity needs. We may need to refinance all or a portion of our debt on or before maturity, and we may not be able to refinance any of our debt when needed on commercially reasonable terms or at all. If our cash flow and capital resources are insufficient to fund our debt obligations, we may be forced to reduce or delay investments in our business, sell assets, seek to obtain additional equity or debt financing or restructure our debt on terms that may not be favorable to us.
We may be unable to pay dividends on our common stock and Series C Preferred Stock.
Holders of our common stock and Series C Preferred Stock are only entitled to receive such dividends as our Board of Directors may declare out of funds legally available for such payments. Although we have historically paid a quarterly cash dividend to the holders of our common stock and Series C Preferred Stock, we are not legally required to do so. Further, the Federal Reserve could decide at any time that paying any dividends on our common stock or preferred stock could be an unsafe or unsound banking practice. The reduction or elimination of dividends paid on our common stock or preferred stock could adversely affect the market price of our common stock or preferred stock, as applicable. In addition, if we fail to pay dividends on our Series C Preferred Stock for six quarters, whether or not consecutive, the holders of the Series C Preferred Stock shall be entitled to certain rights to elect two directors to our Board of Directors.
For a discussion of current regulatory limits on our ability to pay dividends, see “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends,” “Part I - Item 1A - Risk Factors - We may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock and preferred stock.” and “Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Dividends” in this Report for further information.
We may not be ablerequired to realizerepurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition.
Synovus Mortgage sells the majority of all the mortgage loans that it originates. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan for the amount of the unpaid principal balance and related investor fees or make the purchaser whole for any economic losses associated with the loan. In addition, the Dodd-Frank Act contains provisions designed to address perceived deficiencies in the residential mortgage loan origination and underwriting process, in part by creating new documentation requirements and underwriting criteria. If Synovus and Synovus Mortgage fail to take steps to ensure and document that each borrower has the capacity and the ability to repay their loans, their potential liability to these customers will increase.
Repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. The total accrued liability related to mortgage repurchase claims was $2.3 million and $3.2 million at December 31, 2016 and 2015, respectively.
Our current tax position, including the realization of our deferred tax assets in the future, and they maycould be subject to additional valuation allowances,potential legislative, administrative or judicial changes or interpretations, which could adversely affect our operating resultsresults.
Comprehensive tax reform being proposed by the President and regulatory capital ratios.
As of December 31, 2014, Synovus had $622.5 million in net deferred tax assets, of which $492.2 million was disallowed when calculating regulatory capital. Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. Synovus had a valuation allowance of $12.3 million at December 31, 2014, which is related to specific state income tax credits that have various expiration dates through the tax year 2018 and are expected to expire before they can be utilized.
The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. If actual results differ significantly from theCongress, including current estimates of future taxable income, the valuation allowance may need to be increased. Such an increase to the deferred tax asset valuation allowance could have a material adverse effect on our financial condition and results of operations.
Future changes in the tax laws could significantly impact Synovus' income tax expense, deferred tax asset balance, and the amount of taxes payable. Recent proposals to lower the Federalfederal corporate income tax rate would resultcould significantly impact our tax position in the future, resulting in a reduction to our deferred tax asset balance upon enactment of the new tax legislation, withand a corresponding one-time, non-cash increase in income tax expense.  SuchBecause Synovus had $395.4 million in net deferred tax assets as of December 31, 2016, $218.3 million of which is disallowed when calculating regulatory capital, a reduction in our deferred tax asset balance and a corresponding increase in our income tax expense could behave a material toimpact on our results of operations.operations when enacted. In addition, future tax reform could impact our operating results in a number of other ways. We are unable to predict whether any of these changes or proposals will be enacted.  See “Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Income Tax Expense” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 24 - Income Taxes" in this Report for further information.
Issuances or sales of common stock or other equity securities could result in an “ownership change” as defined for U.S. federal income tax purposes. In the event an “ownership change” were to occur, our ability to fully utilize a significant portion of our U.S. federal and state tax net operating losses and certain built-in losses that have not been recognized for tax purposes could be impaired as a result of the operation of Section 382 of the Code.
Our ability to use certain realized NOLs and unrealized built-in losses to offset future taxable income may be significantly limited if we experience an “ownership change” as defined by Section 382 of the Code. An ownership change under Section 382


generally occurs when a change in the aggregate percentage ownership of the stock of the corporation held by “five percent shareholders” increases by more than fifty percentage points over a rolling three-year period. A corporation experiencing an ownership change generally is subject to an annual limitation on its utilization of pre-change losses and certain post-change recognized built-in losses equal to the value of the stock of the corporation immediately before the “ownership change,” multiplied by the long-term tax-exempt rate (subject to certain adjustments). The annual limitation is increased each year to the extent that there is an unused limitation in a prior year. Since U.S. federal net operating losses generally may be carried forward for up to 20 years, the annual limitation also effectively provides a cap on the cumulative amount of pre-change losses and certain post-

36


changepost-change recognized built-in losses that may be utilized. Pre-change losses and certain post-change recognized built-in losses in excess of the cap are effectively unable to be used to reduce future taxable income. In some circumstances, issuances or sales of our stock (including any common stock or other equity issuances or debt-for-equity exchanges and certain transactions involving our stock that are outside of our control) could result in an “ownership change” under Section 382.
In April 2010, we adopted a Rights Plan, which was approved by our shareholders in April 2011 at our 2011 annual meeting. In April 2013, our Board extended the Rights Plan to April 26, 2016.2016, with shareholder ratification in April 2014 at our 2014 annual meeting. Prior to its expiration in 2016, the Board determined to amend the expiration of the Rights Plan to the close of business on April 29, 2019. We presently intend to seek shareholder ratification of the amendment to the Rights Plan at our 2017 annual meeting. The Rights Plan provides an economic disincentive for any one person or group acting in concert to become an owner, for relevant tax purposes, of 5% or more of our stock and is intended to protect our NOLs from the potential negative consequence of an ownership change as defined under Section 382 of the Internal Revenue Code.
While adoption of the Rights Plan should reduce the likelihood that future transactions in our stock will result in an ownership change, there can be no assurance that the Rights Plan will be effective to deter a stockholdershareholder from increasing its ownership interests beyond the limits set by the Rights Plan or that an ownership change will not occur in the future, especially if the Rights Plan is not extended or a new Rights Plan is not adopted when the current Rights Plan terminates. Furthermore, our ability to enter into future transactions, including those requiring the issuance of additional ownership interests, may be impaired if such transactions result in an unanticipated “ownership change” under Section 382. If an “ownership change” under Section 382 were to occur, the value of our net operating losses and a portion of the net unrealized built-in losses will be impaired.
We may be required to repurchase mortgage loans or indemnify mortgage loan purchasers as a result of breaches of representations and warranties, borrower fraud, or certain borrower defaults, which could harm our liquidity, results of operations and financial condition.
Synovus Mortgage sells the majority of all the mortgage loans that it originates. While the loans are sold without recourse, the purchase agreements require Synovus Mortgage to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus Mortgage has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for any economic losses associated with the loan. In addition, the Dodd-Frank Act contains provisions designed to address perceived deficiencies in the residential mortgage loan origination and underwriting process, in part by creating new documentation requirements and underwriting criteria and increasing the potential liability of Synovus and Synovus Mortgage to their customers if Synovus and Synovus Mortgage fail to take steps to ensure and document that each borrower has the capacity and the ability to repay their loans.
To date, repurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 2014, Synovus Mortgage originated and sold approximately $8.3 billion of first lien GSE eligible mortgage loans and approximately $3.7 billion of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, Contingencies, was $2.0 million, $1.7 million, and $6.7 million, for the years ended December 31, 2014, 2013, and 2012, respectively. The total accrued liability related to mortgage repurchase claims was $3.2 million and $4.1 million at December 31, 2014 and 2013, respectively.
The Consumer Financial Protection Bureau, or CFPB, issued “ability-to-repay” and “qualified mortgage” rules that may have a negative impact on our loan origination process and foreclosure proceedings, which could adversely affect our business, operating results and financial condition.
Pursuant to its new authority, in January 2013, the CFPB adopted a rule that implements the ability-to-repay and qualified mortgage provisions of the Dodd-Frank Act (the “ATR/QM rule”). In May, July and October 2013, the CFPB issued rules amending certain provisions of the ATR/QM rule. The final ATR/QM rule, which took effect on January 10, 2014, will likely impact our residential mortgage lending practices and the residential mortgage market generally.
The ATR/QM rule requires lenders to consider, among other things, income, employment status, assets, payment amounts, and credit history before approving a mortgage, and provides a compliance “safe harbor” for lenders that issue certain “qualified mortgages.” The ATR/QM rule defines a “qualified mortgage” to have certain specified characteristics, and generally prohibits loans with negative amortization, interest-only payments, balloon payments, or terms exceeding 30 years from being qualified mortgages. The rule also establishes general underwriting criteria for qualified mortgages, including that monthly payments be calculated based on the highest payment that will apply in the first five years of the loan and that the borrower have a total debt-to-income ratio that is less than or equal to 43 percent. While “qualified mortgages” will generally be afforded safe harbor status, a rebuttable presumption of compliance with the ability-to-repay requirements will attach to “qualified mortgages” that are “higher priced mortgages” (which are generally subprime loans). As the definition of “qualified mortgage” provides either a safe harbor or a rebuttable presumption of compliance with the ability-to-repay requirements, the definition is expected to establish the parameters for the majority of consumer mortgage lending in the U.S.

37


Reflecting the CFPB's focus on the residential mortgage lending market, the CFPB has also issued rules to implement requirements of the Dodd-Frank Act pertaining to mortgage loan origination (including with respect to loan originator compensation and loan originator qualifications) and has finalized integrated mortgage disclosure rules that will replace and combine certain existing requirements under the Truth in Lending Act and the Real Estate Settlement Procedures Act. The CFPB has indicated that it expects to issue additional mortgage-related rules in the future.
The new “qualified mortgage” rules may increase our compliance burden and reduce our lending flexibility and discretion, which could negatively impact our ability to originate new loans and the cost of originating new loans. Any loans that we make outside of the “qualified mortgage” criteria could expose us to an increased risk of liability and reduce or delay our ability to foreclose on the underlying property. Additionally, qualified “higher priced mortgages” only provide a rebuttable presumption of compliance and thus may be more susceptible to challenges from borrowers. It is difficult to predict how the CFPB's “qualified mortgage” rules will impact us when they take effect, but any decreases in loan origination volume or increases in compliance and foreclosure costs could negatively affect our business, operating results and financial condition.
The costs and effects of litigation, investigations or similar matters involving us or other financial institutions or counterparties, or adverse facts and developments related thereto, could materially affect our business, operating results and financial condition.
We may be involved from time to time in a variety of litigation, investigations, inquiries or similar matters arising out of our business, including those described in “Part I - Item 3. Legal Proceedings” and "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report. Synovus cannot predict the outcome of these or any other legal matters. We establish reserves for legal claims when payments associated with the claims become probable and the losses can be reasonably estimated. We may still incur legal costs for a matter even if we have not established a reserve. In addition, the actual cost of resolving a legal claim may be substantially higher than any amounts reserved for that matter. For those legal matters where the amounts associated with the claims are not probable and the costs cannot be reasonably estimated, Synovus estimates a range of reasonably possible losses. As of December 31, 2014,2016, Synovus' management currently estimates the aggregate range of reasonably possible losses resulting from our outstanding litigation, including, without limitation, the matters described in this Report is from zero to $15.0$12.0 million in excess of the amounts accrued, if any, related to those matters. This estimated aggregate range is based upon information currently available to Synovus,us, and the actual losses could prove to be higher (or lower).higher. As there are further developments in these legal matters, Synovuswe will reassess these matters and the estimated range of reasonably possible losses may change as a result of this assessment. In addition, in the future, we may need to record additional litigation reserves with respect to these matters. Further, regardless of how these matters proceed, it could divert our management's attention and other resources away from our business.
Our insurance may not cover all claims that may be asserted against it and indemnification rights to which we are entitled may not be honored, and any claims asserted against us, regardless of merit or eventual outcome, may harm our reputation. Should the ultimate judgments or settlements in any litigation or investigation significantly exceed our insurance coverage, they could have a material adverse effect on our business, financial condition and results of operations. In addition, premiums for insurance covering the financial and banking sectors are rising. We may not be able to obtain appropriate types or levels of insurance in the future, nor may we be able to obtain adequate replacement policies with acceptable terms or at historic rates, if at all.
Our stock price is subject to fluctuations, and the value of your investment may decline.
The trading price of our common stock is subject to wide fluctuations. The stock market in general, and the market for the stocks of commercial banks and other financial services companies in particular, has experienced significant price and volume fluctuations that sometimes have been unrelated or disproportionate to the operating performance of those companies. These broad market and industry factors may seriously harm the market price of our common stock, regardless of our operating performance, and the value of your investment may decline.


Certain shares of our common stock are entitled to ten votes per share on each matter submitted to a vote at a meeting of shareholders.
Although we only have one class of common stock, certain shares of our common stock are entitled to ten votes per share on each matter submitted to a vote at a meeting of shareholders, including common stock that has been beneficially owned continuously by the same shareholder for a period of forty-eight consecutive months before the record date of any meeting of shareholders at which the share is eligible to be voted. Therefore, while a holder of common stock may have an economic interest in us that is identical to or even greater than another shareholder, that other shareholder may be entitled to ten times as many votes per share. As a result, some groups of shareholders will be able to approve strategic transactions or increases in authorized capital stock, among other matters submitted to the shareholders, even over the objections of shareholders, who hold equivalent or greater economic stakes in our company.
Our articles of incorporation, our Rights Plan and certain banking laws and regulations may have an anti-takeover effect.
Provisions of our articles of incorporation, our Rights Plan and certain banking laws and regulations, including regulatory approval requirements, could make it more difficult for a third party to acquire us, even if doing so would be perceived to be

38


beneficial to our shareholders. The combination of these provisions may inhibit a non-negotiated merger or other business combination, which, in turn, could adversely affect the market price of our common stock.
ITEM 1B. UNRESOLVED STAFF COMMENTS
NONE.

ITEM 2. PROPERTIES
We and our subsidiaries own or lease all of the real property and/or buildings in which we operate our business. All of such buildings are in a good state of repair and are appropriately designed for and are suitable for the purposes for which they are used.repair.
As of December 31, 2014,2016, we and our subsidiaries owned 259210 facilities encompassing approximately 2,376,0272,001,747 square feet and leased from third parties 6996 facilities encompassing approximately 779,9381,028,423 square feet. The owned and leased facilities are primarily comprised of office space from which we conduct our business.business in our headquarters in Columbus, Georgia and throughout our footprint. See Table 2 for a list of bank branches by state. The following table provides additional information with respect to our leased facilities: 
Table 5 - Properties
Square FootageNumber of Locations Average Square FootageNumber of Locations Average Square Footage
Under 3,00014
 1,604
15
 1,565
3,000 – 9,99938
 4,968
58
 4,850
10,000 – 18,9994
 14,091
7
 13,205
19,000 – 30,0006
 24,713
8
 25,101
Over 30,0007
 52,005
8
 53,804
      
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 208 - CommitmentsPremises and Contingencies"Equipment" of this Report for further information.
ITEM 3. LEGAL PROCEEDINGS
Synovus and its subsidiaries are subject to various legal proceedings and claims that arise in the ordinary course of its business. Additionally, in the ordinary course of business, Synovus and its subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. In the wake of the recent financial credit crisis, Synovus, like many other financial institutions, has becomebeen the target of numerous legal actions and other proceedings asserting claims for damages and related relief for losses resulting from the recent financial crisis.losses. These actions include claims and counterclaims asserted by individual borrowers related to their loans and allegations of violations of state and federal laws and regulations relating to banking practices, including several purported putative class action matters. In addition to actual damages if Synovus does not prevail in any asserted legal action,actions, credit-related litigation could result in additional write-downs or charge-offs of assets,loans, which could adversely affect Synovus' results of operations during the period in which the write-down or charge-off occurred.were to occur.
Based on our current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus' consolidated financial condition, operating results or cash


flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations and financial condition for any particular period. For additional information, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report, which Note is incorporated in this Item 3 by this reference.
ITEM 4. MINE SAFETY DISCLOSURES
NOT APPLICABLE.

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Table of Contents

Part II

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER REPURCHASES OF EQUITY SECURITIES
Shares of our common stock are traded on the NYSE under the symbol “SNV.” On February 27, 2015,24, 2017, the closing price per share of our common stock as quoted, at the end of regular trading, on the NYSE was $27.99.$42.23.
Market and Stock Price Information
On April 24, 2014, Synovus' shareholders approved a proposal authorizing Synovus' Board of Directors to effect a one-for-seven reverse stock split of Synovus' common stock. The reverse stock split became effective on May 16, 2014, and Synovus' shares of common stock began trading on a post-split basis on the NYSE at the opening of trading on May 19, 2014. Stock prices and dividend amounts per share for periods presented in the tables below have been adjusted to reflect the one-for-seven reverse stock split.
The table below sets forth the high and low sales prices of our common stock during the years ended December 31, 20142016 and December 31, 20132015 as reported on the NYSE.
Table 6 – Stock Price Information   
High   Low  
2014   
Quarter ended December 31, 2014$27.66
 21.91
Quarter ended September 30, 201425.39
 22.53
Quarter ended June 30, 201424.96
 20.86
Quarter ended March 31, 201426.53
 22.40
   
2013   
Quarter ended December 31, 2013$25.27
 22.19
Quarter ended September 30, 201324.64
 20.30
Quarter ended June 30, 201320.44
 17.22
Quarter ended March 31, 201320.30
 16.87
    
Table 6 – Stock Price Information   
High   Low  
2016   
Quarter ended December 31, 2016$41.83
 31.41
Quarter ended September 30, 201633.59
 27.26
Quarter ended June 30, 201632.55
 27.61
Quarter ended March 31, 201632.01
 25.48
    
2015   
Quarter ended December 31, 2015$33.68
 28.55
Quarter ended September 30, 201532.52
 27.30
Quarter ended June 30, 201531.43
 27.32
Quarter ended March 31, 201528.84
 24.41
    
As of February 12, 2015,24, 2017, there were 134,922,132122,349,767 shares of Synovus common stock issued and outstanding and 19,36014,063 shareholders of record of Synovus common stock, some of which are holders in nominee name for the benefit of a number of different shareholders.

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Dividends
The table below sets forth information regarding dividends declared on our common stock during the years ended December 31, 2014 and 2013.periods set forth below.
Table 7 – Dividends   
Date Paid Per Share Amount
2014   
Quarter ended December 31, 2014January 2, 2015 $0.10
Quarter ended September 30, 2014October 1, 2014 0.07
Quarter ended June 30, 2014July 1, 2014 0.07
Quarter ended March 31, 2014April 1, 2014 0.07
   
2013   
Quarter ended December 31, 2013January 2, 2014 $0.07
Quarter ended September 30, 2013October 1, 2013 0.07
Quarter ended June 30, 2013July 1, 2013 0.07
Quarter ended March 31, 2013April 1, 2013 0.07
    
Table 7 – Dividends   
Date Paid to Shareholders Per Share Amount
2016   
Quarter ended December 31, 2016January 2, 2017 $0.12
Quarter ended September 30, 2016October 3, 2016 0.12
Quarter ended June 30, 2016July 1, 2016 0.12
Quarter ended March 31, 2016April 1, 2016 0.12
    
2015   
Quarter ended December 31, 2015January 4, 2016 $0.12
Quarter ended September 30, 2015October 1, 2015 0.10
Quarter ended June 30, 2015July 1, 2015 0.10
Quarter ended March 31, 2015April 1, 2015 0.10
    
In addition to dividends paid on Synovus’ common stock,During both 2016 and 2015, Synovus paid dividends of $33.7 million to the U.S. Treasury on its Series A Preferred Stock during 2013. On July 26, 2013, Synovus redeemed all 967,870 shares of its Series A Preferred Stock. During 2014 and 2013, Synovus also paid dividends of $10.2 million and $2.7 million, respectively, on its Series C Preferred Stock, which was issued in July 2013.Stock.


Synovus has historically paid a quarterly cash dividend to the holders of its common stock. Management closely monitors trends and developments in credit quality, liquidity (including dividends from subsidiaries), financial markets and other economic trends, as well as regulatory requirements regarding the payment of dividends, all of which impact Synovus' capital position, and will continue to periodically review dividend levels to determine if they are appropriate in light of these factors and the restrictions on payment of dividends described below.
Under the laws of the State of Georgia, we, as a business corporation, may declare and pay dividends in cash or property unless the payment or declaration would be contrary to restrictions contained in our Articlesarticles of Incorporation,incorporation, or unless, after payment of the dividend, we would not be able to pay our debts when they become due in the usual course of our business, or our total assets would be less than the sum of our total liabilities. In addition, we are also subject to federal regulatory capital requirements that effectively limit the amount of cash dividends, if any, that we may pay.
Synovus' ability to pay dividends is partially dependent upon dividends and distributions that it receives from Synovus Bank and its non-banking subsidiaries, which are restricted by various regulations administered by federal and state bank regulatory authorities. Synovus received $182.0 million and $680.0 million in dividends fromDuring 2015, Synovus Bank in 2014 and 2013, respectively.made upstream cash distributions to the Parent Company totaling $225.0 million including cash dividends of $199.9 million. During 2016, Synovus Bank made upstream cash dividends to the Parent Company totaling $325.0 million. On January 31, 2017, Synovus Bank paid an upstream cash dividend of $100.0 million to the Parent Company. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall financial condition. In addition, GA DBF rules and related statutes contain limitations on payments of dividends by Synovus Bank without the approval of the GA DBF. See "Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends" of this Report for further information. In addition, GA DBF rules and related statutes contain additional restrictions on the ability of a Georgia bank to pay dividends other than from retained earnings without the approval of the GA DBF. As a result of this restriction, Synovus Bank is currently required to seek approval from the GA DBF to pay dividends to Synovus. Synovus is also subject to contractual restrictions that limit its ability to pay dividends if there is an event of default under such contract. Synovus in the future may become subject to additional supervisory actions and/or enhanced regulation that could have a material negative effect on business, operating flexibility, financial condition, and the value of our common stock and preferred stock.
See “Part I - Item 1. Business - Supervision, Regulation and Other Factors - Dividends," "Part I - Item 1A. Risk factors - We may become subject to supervisory actions and enhanced regulation that could have a material negative effect on our business, reputation, operating flexibility, financial condition and the value of our common stock and preferred stock.” and “Part I - Item 1A. Risk Factors - We may be unable to pay dividends on our common stock and Series C Preferred Stock.” of this Report for additional information regarding dividends on Synovus stock.

41


Stock Performance Graph
The following graph compares the yearly percentage change in cumulative shareholder return on Synovus stock with the cumulative total return of the Standard & Poor's 500 Index and the KBW Regional Bank Index for the last five fiscal years (assuming a $100 investment on December 31, 20092011 and reinvestment of all dividends).
Table 8 - Stock PerformanceTable 8 - Stock PerformanceTable 8 - Stock Performance  
2009 2010 2011 2012 2013 2014 2011 2012 2013 2014 2015 2016
Synovus$100
 130.73
 71.80
 126.79
 188.38
 204.82
 $100
 177.19
 263.83
 287.20
 348.12
 441.65
Standard & Poor's 500 Index100
 115.06
 117.49
 136.29
 180.43
 205.13
 100
 113.41
 146.98
 163.72
 162.53
 178.02
KBW Regional Bank Index$100
 120.19
 113.91
 128.95
 188.66
 193.00
 100
 130.22
 175.88
 188.57
 208.08
 282.40
    .                  








42



Issuer Purchases of Equity Securities
Synovus did not repurchase any shares of common stock during 2013 or during the first three quarters of 2014. On October 21, 2014, Synovus announced a $250 million share repurchase program, which will expireexpired on October 23, 2015.2015 and was completed prior to its expiration. Following the expiration of the 2014 share repurchase program, Synovus' Board of Directors authorized a new $300 million share repurchase program to be completed over the next 15 month period. This program was announced on October 20, 2015 and completed during the fourth quarter of 2016. The table below sets forth information regarding repurchases of our common stock during the fourth quarter of 2014.
Table 9 - Share Repurchases Total Number of Shares Repurchased 
Average Price Paid per Share(1)
 
Total Number
of Shares Repurchased as
Part of
Publicly Announced
Plans or Programs
 
Maximum Approximate
Dollar Value
of Shares
that May Yet Be
Purchased Under the
Plans or Programs
 
    
October 2014 2,510,460
 $24.09
 2,510,460
 $175,000,000
(2) 
November 2014 321,479
 $25.94
 321,479
 $166,662,087
(2) 
December 2014 182,290
 $25.89
 182,290
 $161,943,323
(2) 
Total 3,014,229
 $24.40
 3,014,229
 $161,943,323
(2) 
(1) The average price paid per share is calculated on a trade date basis and excludes commissions and other transaction expenses.
(2) The approximated dollar value2016, all of shares that may yet be purchasedwhich were made under the plans or programs is reduced by the $14.5$300 million that reflects the aggregate value of the stock held back by the counterparty pending final settlement of the accelerated share repurchase (ASR) agreement discussed below.program.
During October 2014,Effective September 29, 2016, Synovus entered into an accelerated shareASR to repurchase (ASR) agreement to purchase $75.0the remaining $50.0 million of Synovus common stock under the share repurchase program. Asprogram, and repurchased 1.2 million shares at an initial average price of December 31, 2014, Synovus had repurchased 2,510,460 shares of common stock under the ASR agreement. During January 2015, Synovus repurchased 391,612 shares of common stock upon completion of the ASR agreement.$31.87. In total, the average repurchase price pursuant to the ASR agreement was $25.84$36.13.
Table 9 - Share Repurchases Total Number of Shares Repurchased Average Price Paid per Share 
Total Number
of Shares Repurchased as
Part of
Publicly Announced
Plans or Programs
 
Maximum Approximate
Dollar Value
of Shares
that May Yet Be
Purchased Under the
Plans or Programs
 
(in thousands, except per share data)    
October 2016 
   
 $10,582
(1) 
November 2016 
   
 $10,582
(1) 
December 2016 147
(1) 
 
(2) 
147
 $
 
Total 147
   147
 $
 
          
(1) The approximate dollar value of shares that may yet be purchased in October and November 2016 and the total number of shares repurchased in December 2016 reflected the aggregate value of and number of shares of the stock that was held back by the counterparty to the ASR pending final settlement of the ASR that occurred in December 2016.
(2) The average price paid per share. Additionally, duringshare has been left blank as the fourth147 thousand shares repurchased in December 2016 as part of the final settlement of the ASR were included in the pool of shares purchased upon entry into the ASR in the third quarter of 2014, Synovus repurchased $13.12016.
Following the expiration of the $300 million or 503,769 shares, of common stock through open market transactions under the share repurchase program.program, the Board of Directors authorized a new $200 million share repurchase program that will expire at the end of 2017. This new program was announced on January 17, 2017.

43


Table of Contents

ITEM 6. SELECTED FINANCIAL DATA
Table 10 - Selected Financial DataYears Ended December 31,Years Ended December 31,
(in thousands, except per share data)2014 2013 2012 2011 2010
(dollars in thousands, except per share data)2016 2015 2014 2013 2012
Income Statement                  
Total revenues(1)
$1,080,057
 1,060,818
 1,128.941
 1,188,021
 1,292,951
$1,166,363
 1,092,469
 1,080,057
 1,060,818
 1,128,941
Net interest income819,284
 810,192
 854,117
 924,154
 986,333
899,180
 827,318
 819,284
 810,192
 854,117
Provision for loan losses33,831
 69,598
 320,369
 418,795
 1,131,274
28,000
 19,010
 33,831
 69,598
 320,369
Non-interest income262,104
 253,571
 313,966
 338,874
 305,347
273,194
 267,920
 262,104
 253,571
 313,966
Non-interest income excluding investment securities gains (losses), net260,773
 250,627
 274,824
 263,827
 306,618
Non-interest income excluding net investment securities gains267,183
 265,151
 260,773
 250,626
 274,824
Non-interest expense744,998
 741,537
 816,237
 903,765
 1,009,576
755,923
 717,655
 744,998
 741,537
 816,237
Income (loss) from continuing operations, net of income taxes 195,249
 159,383
 830,209
 (60,844)
 (834,019)
Income from discontinued operations, net of income taxes(2)

 
 
 
 43,162
Net income (loss)195,249
 159,383
 830,209
 (60,844)
 (790,857)
Net income(2)
246,784
 226,082
 195,249
 159,383
 830,209
Dividends and accretion of discount on preferred stock 10,238
 40,830
 58,703
 58,088
 57,510
10,238
 10,238
 10,238
 40,830
 58,703
Net income (loss) available to common shareholders185,011
 118,553
 771,506
 (118,712)
 (848,188)
         
Net income available to common shareholders(2)
236,546
 215,844
 185,011
 118,553
 771,506
Per share data                  
Basic net income (loss) per common share:         
Net income (loss) from continuing operations1.34
 0.93
 6.87
 (1.06)
 (9.11)
Net income (loss)1.34
 0.93
 6.87
 (1.06)
 (8.67)
Diluted net income (loss) per common share:         
Net income (loss) from continuing operations1.33
 0.88
 5.93
 (1.06)
 (9.11)
Net income (loss)1.33
 0.88
 5.93
 (1.06)
 (8.67)
Net income per common share, basic(2)
1.90
 1.63
 1.34
 0.93
 6.87
Net income per common share, diluted(2)
1.89
 1.62
 1.33
 0.88
 5.93
Cash dividends declared per common share0.31
 0.28
 0.28
 0.28
 0.28
0.48
 0.42
 0.31
 0.28
 0.28
Book value per common share21.42
 20.32
 23.25
 16.76
 18.37
22.92
 22.19
 21.42
 20.32
 23.25
         
Balance Sheet                  
Investment securities available for sale3,041,406
 3,199,358
 2,981,112
 3,690,125
 3,440,268
3,718,195
 3,587,818
 3,041,406
 3,199,358
 2,981,112
Loans, net of deferred fees and costs21,097,699
 20,057,798
 19,541,690
 20,079,813
 21,585,763
23,856,391
 22,429,565
 21,097,699
 20,057,798
 19,541,690
Total assets27,051,231
 26,201,604
 26,760,012
 27,162,845
 30,093,148
30,104,002
 28,792,653
 27,050,237
 26,200,205
 26,757,940
Deposits21,531,700
 20,876,790
 21,057,044
 22,411,752
 24,500,304
24,648,060
 23,242,661
 21,531,700
 20,876,790
 21,057,044
Long-term debt2,140,319
 2,033,141
 1,726,455
 1,364,727
 1,808,161
2,160,881
 2,186,893
 2,139,325
 2,031,742
 1,724,382
Total shareholders’ equity3,041,270
 2,948,985
 3,569,431
 2,827,452
 2,997,918
2,927,924
 3,000,196
 3,041,270
 2,948,985
 3,569,431
         
Performance ratios and other data                  
Return on average assets0.74% 0.61
 3.15
 (0.21)
 (2.47)
0.84% 0.80
 0.74
 0.61
 3.15
Return on average equity6.45
 4.84
 29.04
 (2.09)
 (25.23)
8.40
 7.49
 6.45
 4.84
 29.04
Net interest margin3.38
 3.40
 3.50
 3.51
 3.36
3.27
 3.19
 3.38
 3.40
 3.50
Dividend payout ratio(3)
23.13
 30.77
 4.71
 nm
 nm
25.38
 25.93
 23.13
 30.77
 4.71
Total shareholders' equity to total assets ratio9.73
 10.42
 11.24
 11.25
 13.34
Tangible common equity to tangible assets ratio(4)
10.69
 10.68
 9.66
 6.81
 6.73
9.09
 9.90
 10.69
 10.68
 9.66
Weighted average common shares outstanding, basic138,495
 127,495
 112,352
 112,182
 97,884
124,389
 132,423
 138,495
 127,495
 112,352
Weighted average common shares outstanding, diluted139,154
 134,226
 130,015
 112,182
 97,884
125,078
 133,201
 139,154
 134,226
 130,015
                  
(1) 
Consists of net interest income and non-interest income excluding net investment securities gains (losses), net.gains.
(2) The year ended December 31, 2012 reflects a $796.3 million income tax benefit due primarily to the reversal of a deferred tax asset valuation allowance.
(3) Determined by dividing cash dividends declared per common share by diluted net income per share.
(4) See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for applicable reconciliation to GAAP measure.
(2)
Discontinued operations for the year ended December 31, 2010 consist of a $42.4 million gain, after tax, on the sale of the merchant services business which was completed on March 31, 2010 as well as the revenues and expenses of this business.
(3)
Determined by dividing cash dividends declared per common share by diluted net income per share.
(4)
The tangible common equity to tangible assets ratio is a non-GAAP measure which is calculated as follows: (total shareholders’ equity minus preferred stock minus goodwill minus other intangible assets) divided by (total assets minus goodwill minus other intangible assets). See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.


44


ITEM 7.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Executive Summary
The following financial review provides a discussion of Synovus' financial condition, changes in financial condition, and results of operations as well as a summary of Synovus' critical accounting policies. This section should be read in conjunction with the audited consolidated financial statements and accompanying notes included in Part"Part II - Item 8 -8. Financial Statements and Supplementary DataData" of this Report.
Economic Overview
Synovus' financial performance is impacted by the overall economic environment in the U.S. and the primary markets in which it operates. Changes in interest rates, GDP growth, unemployment rates and housing prices can have a significant impact on the performance of Synovus' loan portfolio as well as Synovus' overall financial performance. Following is a summary of economic factors that are most relevant to Synovus' business, including 2014 developments as well as expectations for 2015.
National economic expectations at the outset of 2014 included continued recovery and growth fueled by strengthened housing and manufacturing sectors, increased consumption, lessened austerity measures, and continued employment gains. However, record-low temperatures during the first quarter of 2014 negatively impacted most of the country’s production efforts and reversed a positive recovery trend, resulting in a first quarter decline in GDP. Subsequent quarters showed an overall substantial rebound in growth that was significant enough to allow the Federal Reserve to announce at its October meeting the end of its Quantitative Easing program. The expectation of higher Treasury yields at the longer end of the yield curve did not materialize as investors rushed toward U.S. Treasuries due to geopolitical concerns and weaker foreign economic performance.
Despite increased affordability in the nation’s housing sector driven by lower mortgage rates in the second half of 2014, home sales were generally flat in all sectors, and the rate of home price appreciation slowed considerably during the year. National annualized new home sales decreased year-over-year while existing home sales increased marginally. The S&P/Case-Shiller 20 City Home Price Index entered 2014 with a 13.5% growth rate and ended the year at a significantly lower 4.3% pace. The national outlook for housing is positive going into 2015, however, as indicated by the National Association of Home Builders’ Housing Market Index which has exhibited seven straight months of positive movement. This movement goes hand in hand with an approximate 50 basis point decrease in 30 year mortgage rates over the same time period.
Continued low interest rates and evolving consumer preferences yielded substantial gains in commercial real estate markets. Multi-family housing metrics grew stronger as millennial preferences, student debt levels, and changing attitudes towards home ownership increased demand for apartment living. The warehouse and self-storage real estate sectors posted near record rent appreciation levels and exhibited substantial declines in capitalization rates, leading to higher prices paid for stabilized assets. The office real estate sector showed substantial improvement over 2013, leaving retail as the only real estate sector still in relative stagnation. Hotel performance continued a five-year run of increasing occupancies and revenues; the outlook for a sixth year of hospitality real estate growth looks very good as lower gas prices should prompt more vacation travel in 2015.
Positive sentiment was also apparent during 2014 in the two major indices of manufacturing and non-manufacturing activity. The Markit PMI (Purchasing Managers’ Index) and the Institute of Supply Management’s Manufacturing Index were positive throughout the year, as were both the Markit Service PMI (Purchasing Managers’ Index) and the ISM (Institute of Supply Management) Non-Manufacturing Index. Industrial production posted a net increase of 3.6%, driven in part by strength in the manufacturing sector. The notable resurgence of manufacturing in the Southeast has been fostered by increased investment in port and logistic infrastructure, favorable economic incentives, and able and inexpensive labor.
Consumption continued to fuel GDP growth in the final three quarters of 2014, particularly in automobile sales where a record annualized rate of 17.5 million in car sales was realized in August. Retail sales growth occurred in nine of twelve months during 2014, and consumer credit expanded monthly. Consumer confidence is solid heading into 2015, as evidenced by December 2014’s reading of 93.6 from the Reuters/University of Michigan consumer sentiment index; this is considerably higher than the January 2014 level of 81.2. Consumption should continue to improve during 2015, partially indicated by the lower gas prices seen during the final two quarters of 2014, during which time the nation saw a 56% decrease in the WTI barrel price (West Texas Intermediate price) of oil.
Despite the fact that most economists expect a 2015 increase in the Federal Funds rate, monetary policy is expected to remain accommodative and lower than expected inflation could delay Federal Reserve action. GDP growth is expected to be positive with consensus expectations of approximately 2.5% to 3% growth in 2015. Domestically, the price of oil could have a significant impact on 2015 GDP growth, as lower gas prices should foster contributions to GDP through increased personal consumption while simultaneously negatively impacting capital expenditure gains and job growth from energy companies. There is considerable

45


uncertainty regarding the net effect of low energy prices, though on the whole they should be a benefit for markets within the Synovus footprint. Internationally, a stronger dollar and weaker foreign demand for goods should lead to lower exports and higher imports, while European deflation could continue to push money into U.S. Treasuries, keeping interest rates relatively low. The latter bodes well for housing affordability and continued positive performance and investment in commercial real estate sectors. The U.S. economy enters 2015 on firmer ground than it was one year ago, but improvement in the housing sector and in real wage growth is required to move from slow, positive recovery to healthy and robust expansion.
Overview of 20142016 Financial Results
Net income available to common shareholders was $185.0$236.5 million, or $1.33$1.89 per diluted common share for the year ended December 31, 2014,2016, an increase of 56.1%9.6% and 50.5%16.7%, respectively, compared to net income available to common shareholders of $118.5$215.8 million, or $0.88$1.62 per diluted common share for the year ended December 31, 2013.2015.
On January 17, 2014, Synovus completed the sale of certain loans, premises, deposits, and other assets and liabilities of the Memphis, Tennessee branches of Trust One Bank, a division of Synovus Bank.  The sale included $89.6 million in total loans and $191.3 million in total deposits.   ResultsTotal revenues were $1.17 billion for the year ended December 31, 2014 reflect a pre-tax gain,2016, an increase of $73.9 million or 6.8% from 2015, with net of associated costs, of $5.8interest income and non-interest income excluding net investment securities gains growing 8.7% and 0.8%, respectively, from the prior year. Net interest income was $899.2 million relating to this transaction. Results for the year ended December 31, 2014 also include $20.62016, up $71.9 million, and $12.8 million in restructuring charges and litigation settlement expenses, respectively,or 8.7%, compared to $11.1the year ended December 31, 2015. The net interest margin was 3.27% for 2016, an increase of 8 basis points from 2015. The yield on earning assets increased 8 basis points to 3.72% and the effective cost of funds was unchanged at 0.45%. The yield on loans was 4.14%, an increase of 1 basis point over 2015.
Total non-interest income was $273.2 million and $10.0 million in restructuring charges and litigation loss contingency expense, respectively, for the year ended December 31, 2013.
2014 results reflect continued broad-based improvement in credit quality. Total credit costs (consisting primarily2016, an increase of provision for loan losses and foreclosed real estate expense, net) were $66.7 million in 2014, a $51.3$5.3 million, or 43.5% decline from 2013. The NPL ratio declined2.0%, compared to 0.94% atthe prior year. Non-interest income excluding net investment securities gains was $267.2 million, an increase of $2.0 million, or 0.8%, compared to the year ended December 31, 2014 from 2.08% at2015. Total non-interest expense of $755.9 million increased $38.3 million, or 5.3%, during the year ended December 31, 2013. Non-performing assets ended the year at $286.8 million, down $252.82016 while adjusted non-interest expense increased by $23.4 million, or 46.8%3.3%, to $732.5 million. Employment expense of $402.0 million was up $21.1 million compared to 2015 reflecting annual salary increases and higher commissions and incentive compensation. The efficiency ratio and adjusted efficiency ratio for 2016 were 64.74% and 61.06%, respectively, both showing an 87 basis points improvement from December 31, 2013. Net charge-offs totaled $79.1 million, or 0.39% of average loans, in 2014 down from $135.4 million or 0.69% of average loans in 2013. Total past due loans over 90 days remained low at 0.02% at December 31, 2014, unchanged from December 31, 2013.
Adjusted pre-tax, pre-credit costs income (which excludes provision for loan losses, other credit costs, litigation settlement expenses, restructuring charges, and certain other items) was $398.5 million in 2014, up 2.1% or $8.2 million from 2013. The increase in adjusted pre-tax, pre-credit costs income was driven by a $9.1 million or 1.1% increase in net interest income resulting mainly from an increase in average loans of $886.0 million, and a $4.4 million or 1.7% increase in adjusted non-interest income, partially offset by a $5.2 million or 0.8% increase in adjusted non-interest expense.2015. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.applicable reconciliation to GAAP measure.
2016 results reflect continued broad-based improvement in credit quality as total non-performing assets declined 18.4% to $175.7 million at December 31, 2016. The net interest margin declined twoNPA ratio was 0.74% as of December 31, 2016, down 22 basis points from December 31, 2015. The NPL ratio declined to 3.38%0.64% at December 31, 2016 from 0.75% at December 31, 2015. ORE was $22.3 million at December 31, 2016, down $24.7 million or 52.6% from $47.0 million at December 31, 2015. Net charge-offs remained low at $28.7 million, or only 0.12% of average loans, down 1 basis point from 2015. Total past due loans over 90 days were only 0.01% at both December 31, 2016 and December 31, 2015. Provision expense was $28.0 million in 2016 compared to $19.0 million in 2015. The allowance for loan losses at December 31, 2016 was $251.8 million, or 1.06% of loans, representing a $738 thousand decline compared to December 31, 2015.
Results for the year ended December 31, 2014 compared2016 included restructuring charges of $8.3 million with $5.3 million related to the prior year. The yield on earning assets declined six basis pointscontinued corporate real estate optimization activities. Synovus continues to 3.83%evaluate its branch network while deploying additional digital and the effective cost of funds declined four basis pointsonline capabilities to 0.45%increase convenience for customers while lowering transaction costs, and identified and closed nine branches during the year ended December 31, 2014 compared to the year ended December 31, 2013.2016. Asset impairment charges associated with branch closures identified during 2016 totaled $2.8 million.
Total loans ended the year at $21.10December 31, 2016 were $23.86 billion, a $1.04$1.43 billion, or 5.2%6.4%, increase from a year ago. The increaseLoan growth was driven by a $394.3$779.8 million, or 6.1%, growth in CRE loans, a $361.6 million, or 3.6%7.2%, increase in C&I loans andincluding $356.7 million from Synovus' Global One acquisition as well as organic, direct loan originations, a $285.9$671.7 million, or 7.8%15.6%, increase in retail loans.loans with our lending partnerships portfolio growing $393.7 million and our consumer mortgages increasing by $357.9 million, or 18.5%. With the objective of portfolio diversification, CRE loans declined slightly by $28.8 million, or 0.4%; investment properties loans grew by $181.0 million, or 3.1%, and non-strategic 1-4 family properties and land acquisition loans declined by $105.3 million, or 9.3%, and $104.4 million, or 20.3%, respectively.
Total deposits increased $1.41 billion, or 6.0%, from 2015 to $24.65 billion at December 31, 20142016. Total average deposits increased $654.9 million,$1.33 billion, or 3.1%5.9%, from a year ago. Core deposits excluding time deposits2015 to $23.88 billion in 2016. Average core transaction deposit accounts increased $436.8 million$1.44 billion, or 2.7%9.2%, from a year ago2015 to $17.13 billion in 2016, driven by an increase in money market and non-interest bearing demand deposits as well as growth in interest bearing demand deposits and savings deposits. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for further information.applicable reconciliation to GAAP measure.
Total shareholders’ equity

During January 2016, Synovus repurchased $124.7 million of the 2017 notes in conjunction with Synovus' cash tender offer that commenced on December 23, 2015 and expired on January 22, 2016. 2016 results include a $4.7 million pre-tax loss relating to this tender offer.
During 2016, Synovus maintained strong capital while continuing to optimize capital levels. The Company returned over $322 million to common shareholders, with repurchases of $262.9 million in common stock and common stock dividends of $59.4 million. Additionally, common shares outstanding declined 5.6% from 2015 and book value per common share increased 3.3% to $22.92 at December 31, 2014 was $3.04 billion,2016. During the fourth quarter of 2016, the Board of Directors authorized a $92.3 million increase from a year ago. The change in shareholders’ equity for the year includes an $88.1 million reduction from repurchases, or agreements to repurchase shares, of common stock under Synovus' $250 millionnew share repurchase program announced on October 21, 2014 as well as the impact of up to $200 million to be completed during 2017, and approved a 43%25% increase in the quarterly common stock dividend from $0.07 to $0.10$0.15 per share, effective with the quarterly dividend paid on January 2,payable in April 2017. Total shareholders’ equity at December 31, 2016 was $2.93 billion, a decline of $72.3 million from a year ago and the CET1 ratio at December 31, 2016 was 9.96% compared to 10.37% at December 31, 2015. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Capital Resources" and "Part II - Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Repurchases of Equity Securities - Share Repurchases" of this Report for further discussion regarding Synovus' common stock repurchase program and common stock dividend increase. 

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Table of Contents

Consolidated Financial Highlights
A summary of Synovus’ financial performance for the years ended December 31, 20142016 and 20132015 is set forth in the table below.
Table 11 - Consolidated Financial Highlights    
Years Ended December 31, Years Ended December 31,
(dollars in thousands, except per share data) 2014 2013 Change 2016 2015 Change
Net interest income $819,284
 810,192
 1.1 % $899,180
 827,318
 8.7 %
Provision for loan losses 33,831
 69,598
 (51.4) 28,000
 19,010
 47.3
Non-interest income 262,104
 253,571
 3.4
 273,194
 267,920
 2.0
Adjusted non-interest income (1)
 254,984
 250,626
 1.7
Non-interest income excluding net investment securities gains 267,183
 265,151
 0.8
Non-interest expense 744,998
 741,537
 0.5
 755,923
 717,655
 5.3
Adjusted non-interest expense (1)
 675,726
 670,503
 0.8
 732,458
 709,009
 3.3
Income before income taxes 302,559
 252,628
 19.8
 388,451
 358,573
 8.3
Adjusted pre-tax, pre-credit costs income (1)
 398,542
 390,315
 2.1
Net income 195,249
 159,383
 22.5
 246,784
 226,082
 9.2
Net income available to common shareholders 185,011
 118,553
 56.1
 236,546
 215,844
 9.6
Net income per common share, basic 1.34
 0.93
 43.7
 1.90
 1.63
 16.7
Net income per common share, diluted 1.33
 0.88
 50.5
 1.89
 1.62
 16.7
            
 December 31, December 31,
 2014 2013 Change 2016 2015 Change
Loans, net of deferred fees and costs $21,097,699
 20,057,798
 5.2 % $23,856,391
 22,429,565
 6.4 %
Total deposits 21,531,700
 20,876,790
 3.1
 24,648,060
 23,242,661
 6.0
Core deposits (1)
 19,889,302
 19,782,788
 0.5
Core deposits excluding time deposits (1)
 16,721,352
 16,284,588
 2.7
Total average deposits 23,880,021
 22,551,679
 5.9
Average core deposits (1)
 22,573,804
 21,129,730
 6.8
Average core transaction deposit accounts(1)
 17,133,511
 15,694,985
 9.2
            
Net interest margin 3.38% 3.40
 (2) bps 3.27% 3.19
 8  bps
Non-performing assets ratio 1.35
 2.67
 (132) 0.74
 0.96
 (22)
Non-performing loans ratio 0.94
 2.08
 (114) 0.64
 0.75
 (11)
Past due loans over 90 days 0.02
 0.02
 
 0.01
 0.01
 
Net charge-off ratio 0.39
 0.69
 (30) 0.12
 0.13
 (1)
            
Tier 1 capital  $2,543,625
 2,351,493
 8.2 % $2,685,880
 2,660,016
 1.0 %
Tier 1 common equity (1)
 2,407,645
 2,215,631
 8.7
Common equity Tier 1 capital (transitional) 2,654,287
 2,660,016
 (0.2)
Total risk-based capital 2,987,406
 2,900,865
 3.0
 3,201,268
 3,255,758
 (1.7)
Tier 1 capital ratio 10.86% 10.54
 32 bps 10.07% 10.37
 (30) bps
Tier 1 common equity ratio (1)
 10.28
 9.93
 35
Common equity Tier 1 capital ratio (transitional) 9.96
 10.37
 (41)
Total risk-based capital ratio 12.75
 13.00
 (25) 12.01
 12.70
 (69)
Total shareholders’ equity to total assets ratio
 11.24
 11.25
 (1) 9.73
 10.42
 (69)
Tangible common equity to tangible assets ratio (1)
 10.69
 10.68
 1
 9.09
 9.90
 (81)
            
(1) See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation.reconciliation to GAAP measure.

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Table of Contents

Critical Accounting Policies
The accounting and financial reporting policies of Synovus are in accordance with U.S. GAAP and conform to the accounting and reporting guidelines prescribed by bank regulatory authorities. Synovus has identified certain of its accounting policies as “critical accounting policies,” consisting of those related to the accounting for the allowance for loan losses deferred tax assets valuation allowance, other real estate, and determining the fair value of financial instruments. In determining which accounting policies are critical in nature, Synovus has identified the policies that require significant judgment or involve complex estimates. It is management's practice to discuss critical accounting policies with the Board of Directors' Audit Committee on a periodic basis, including the development, selection, implementation, and disclosure of the critical accounting policies. The application of these policies has a significant impact on Synovus’ consolidated financial statements. Synovus’ financial results could differ significantly if different judgments or estimates are applied in the application of these policies.
Allowance for Loan Losses
The allowance for loan losses is a significant accounting estimate that is determined through periodic and systematic detailed reviewsrepresents management's best estimate of the Company’s loan portfolio. These reviews are performed to assess theprobable losses inherent risk for probable loss within the portfolio and to ensure consistency between fluctuations in the allowance and both credit events within the portfolio and prevailing credit trends.funded loan portfolio. The economic and business climate in any given industry or market is difficult to gauge and can change rapidly, and the effects of those changes can vary by borrower. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in the event of loan defaults, the loss emergence period, qualitative loss factors, management’s plans, if any, for disposition of certain loans, as well as other qualitative considerations. In determining the allowance for loan losses, management makes numerous assumptions, estimates, and assessments, which are inherently subjective. The use of different estimates or assumptions could have a significant impact on the provision for loan losses, allowance for loan losses, non-performing loans, loan charge-offs, financial condition, and results of operations.
Dual Risk Rating Implementation
Synovus began implementation of a Dual Risk Rating allowance for loan losses methodology (DRR methodology) for certain components of its commercial and industrial loan portfolio during 2013. The DRR methodology includes sixteen probabilities of default categories and nine categories for estimating losses given an event of default. The result is an expected loss rate established for each borrower. The DRR methodology is generally considered in the banking industry to be a more refined estimate A detailed discussion of the inherent risk of loss. The 2013 DRR methodology implementation was applied to approximately $2.4 billion ofused in determining the total commercial and industrial loan portfolio. Implementation of the DRR methodology resulted in a reduction to the provision for loan losses and the allowance for loan losses of approximately $2.5 million for 2013. During 2014, the DRR implementation was expanded to certain components of the investment properties commercial real estate portfolio totaling approximately $2.5 billion. This implementation resulted in an increase to the provision for loan losses and the allowance for loan losses of approximately $1.8 million for the year ended December 31, 2014.
At December 31, 2014, the DRR methodology is utilized to calculate the allowance for loan losses for36.8% of the commercial loan portfolio and 26.7% of the total loan portfolio. Management currently expects to implement the DRR methodology for additional components of the commercial loan portfolio over the next few years. The implementation is expected to be in multiple phases, with each component determined based primarily on loan type and size. The timing of future implementations will depend upon completion of applicable data analysis and model assessment. Once full implementation is completed, management estimates that the DRR methodology will be utilized to calculate the allowance for loan losses on commercial loans amounting to over 30% of the total loan portfolio.
Deferred Taxes and Valuation Allowance
The assessment of tax assets and liabilities involves the use of estimates, assumptions, interpretations, and judgment concerning accounting guidance prescribed in ASC 740, Income Taxes, and federal and state tax codes. There can be no assurance that future events will not differ from management's current assessment and thereby have a significant impact on the consolidated results of operations and reported earnings.
A valuation allowance is required for deferred tax assets if, based on available evidence, it is more likely than not that all or some portion of the asset may not be realized due to the inability to generate sufficient taxable income in the period and/or of the character necessary to utilize the benefit of the deferred tax asset. In making this assessment, all sources of taxable income available to realize the deferred tax asset are considered. Management assesses the valuation allowance recorded against deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is necessary is subject to considerable judgment and requires an evaluation of all positive and negative evidence, including the recent trend of quarterly earnings, to determine whether realization is more likely than not.

48


The valuation allowance could fluctuate in future periods based on the assessment of the positive and negative evidence. Management's conclusion at December 31, 2014, that it is more likely than not that the net deferred tax assets of $622.5 millionwill be realized is based primarily upon management's estimate of future taxable income. Management's estimate of future taxable income is based on internal projections which consider historical performance, various internal estimates and assumptions,ALL as well as certain external data, all of which management believes to be reasonable, although inherently subject to significant judgment. If actual results differ significantly from the current estimates of future taxable income, the valuation allowance may need to be increased. Such an increaseinformation regarding recently issued accounting standards related to the deferred tax asset valuation allowance could have a material adverse effect on Synovus’ consolidated financial condition or resultsALL are included in "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of operations.
Other Real Estate
Other real estate consistsSignificant Accounting Policies" of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. At foreclosure, ORE is reported at the lower of cost or fair value less estimated selling costs, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated selling costs, not to exceed the new cost basis, determined by review of current appraisals, as well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, changes in absorption rates or market conditions from the time of the latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management's plans for disposition, which could result in an adjustment to lower the fair value estimates indicated in the appraisals.
Significant judgment and complex estimates are required in estimating the fair value of ORE. In response to market conditions and other economic factors, management may utilize liquidation sales as part of Synovus' distressed asset disposition strategy. As a result of the significant judgment required in estimating fair value and the variables involved in different methods of disposition, the net proceeds realized from sales transactions could differ significantly from appraisals, comparable sales, and other estimates used to determine the estimated fair value of ORE. Management reviews the fair value of ORE each quarter and adjusts the values as appropriate.this Report.
Fair Value Measurements
Synovus reviewsevaluates assets, liabilities, and other financial instruments that are either required or elected to be carried,recorded, reported, or disclosed at fair value, and determines the valuationfair value of these instruments in accordance with FASB ASC Topic 820, Fair Value Measurements, which defines fair value as the exchange price that would be received for an asset or paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Synovus assessesupdates the fair value measurements of each instrument on a periodic basis, but no less than quarterly.
Synovus determines the fair value of its financial instruments based on the fair value hierarchy established under ASC 820, which provides a three-level framework for determining the appropriate fair value for a particular asset or liability. Fair value may be based on quoted market prices for identical assets or liabilities traded in active markets (Level 1 valuations). If market prices are not available, quoted prices for similar instruments in active markets, quoted prices in markets that are not active or model-based valuation techniques for which all significant assumptions are derived principally from or corroborated by observable market data are used (Level 2 valuations). Where observable market data is not available, the valuation is generated using pricing models, discounted cash flow models and similar techniques, and may also include the use of market prices of financial instruments that are not directly comparable to the subject instrument. These methods of valuation may result in a significant portion of the fair value being derived from unobservable assumptions that reflect Synovus’ own estimates for assumptions that market participants would use in pricing the financial instrument (Level 3 valuations). The fair value hierarchy gives the highest priority to quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to unobservable inputs (Level 3). A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the financial instrument’s fair value measurement in its entirety.
Synovus selects the most appropriate technique for determining the fair value of the asset or liability. The degree of management judgment involved in determining fair value is dependent upon the availability of quoted prices or observable market data. There is minimal subjectivity involved in measuring the fair value of financial instruments based on quoted market prices; however, when quoted prices and observable market data are not available, Synovus would useuses a valuation technique requiring more management judgment to estimate the appropriate fair value.
Fair value is measured either on a recurring basis, in which the fair value is the primary measure of accounting, or on a non-recurring basis, to measure items for potential impairment, or for disclosure purposes.
Assets, liabilities, and other financial instruments classified as Level 3 in the fair value hierarchy are generally less liquid and estimating their fair value requires inputs that are unobservable and require the application of significant judgment on behalf of management in order to determine the appropriate fair value of each of these instruments. As of December 31, 2014,2016, Synovus reported $29.0$27.3 million of assets (or 0.1% of total assets) classified as Level 3, of which $27.4$25.5 million consisted of private equity investments. Also, as of December 31, 2014,2016, Synovus reported $1.4$19.8 million of liabilities (or 0.01%0.07% of total liabilities) classified as Level 3.

49


SeeSignificant Accounting Policies" and "Part II - Item 8. Financial Statements and Supplementary Data - Note 16 - Fair Value Accounting" of this Report for further discussion of fair value measurements and Synovus' use of the various fair value methodologies and the types of assets and liabilities in which fair value accounting is applied.
DISCUSSION OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Investment Securities Available for Sale
The investment securities portfolio consists principally of debt securities classified as available for sale. Investment securities available for sale provide Synovus with a source of liquidity and a relatively stable source of income. The investment securities portfolio also provides management with a tool to balance the interest rate risk of its loan and deposit portfolios. See Table 13 for maturity and average yield information of the investment securities available for sale portfolio.
The investment strategy focuses on the use of the investment securities portfolio to generate interest income and to assist in the management of interest rate risk. Synovus moderately decreased portfolioincreased the portfolio's duration during 20142016 while the average balance of the portfolio remained relatively stable as comparedincreased at a pace similar to the prior year.overall earning asset growth. The weighted average duration of Synovus’the investment securities portfolio was 2.73.7 years at December 31, 20142016 compared to 3.52.9 years at December 31, 2013.2015.
Synovus also utilizes a significant portion of its investment portfolio to secure certain deposits and other liabilities requiring collateralization. At December 31, 2014, $2.122016, $2.04 billion of these investment securities were pledged to secure certain deposits and securities sold under repurchase agreements as required by law and contractual agreements. The investment securities are primarily mortgage-backed securities issued by U.S. government agencies and U.S. government sponsored enterprises,GSEs, both of which have a high degree of liquidity and limited credit risk. A mortgage-backed security depends on the underlying pool of mortgage loans to provide a cash flow pass-through of principal and interest. At December 31, 2014,2016, all of the collateralized mortgage obligations and mortgage-backed pass-through securities held by Synovus were issued or backed by federal agencies or government sponsored enterprises.GSEs.
As of December 31, 20142016 and 2013,2015, the estimated fair value of investment securities available for sale as a percentage of their amortized cost was 100.7%98.7% and 99.2%99.8%, respectively. The investment securities available for sale portfolio had gross unrealized gains of $32.9$11.1 million and gross unrealized losses of $12.4$61.5 million,, for a net unrealized gainloss of $20.5$50.4 million as of December 31, 2014.2016. The investment securities available for sale portfolio had gross unrealized gains of $19.2$19.3 million and gross unrealized losses of $44.6$27.3 million,, for a net unrealized loss of $25.4$8.0 million as of December 31, 2013.2015. Shareholders’ equity included net unrealized losses of $713thousand$44.3 million and net unrealized losses of $28.9$18.2 million on the available for sale portfolio as of December 31, 20142016 and 2013,2015, respectively.
During 2014 and 2013, theThe average balance of investment securities available for sale increased to $3.09$3.57 billion at December 31, 2014 in 2016 from $3.08$3.26 billion at December 31, 2013.in 2015. Synovus earned a taxable-equivalent rate of 1.88%1.89% and 1.71%1.82% for 20142016 and 2013,2015, respectively, on its investment securities available for sale portfolio. For the years ended December 31, 20142016 and 2013,2015, average investment securities available for sale represented 12.71%12.96% and 12.89%12.55%, respectively, of average interest earning assets.
The following table shows investment securities available for sale by type as of December 31, 20142016 and 20132015.
 Table 12 - Investment Securities Available for SaleDecember 31,
 
 (in thousands)2014 2013
 U.S. Treasury securities$42,826
 17,791
 U.S. Government agency securities27,324
 34,641
 Securities issued by U.S. Government sponsored enterprises82,042
 113,745
 Mortgage-backed securities issued by U.S. Government agencies179,816
 195,117
 Mortgage-backed securities issued by U.S. Government sponsored enterprises2,261,681
 2,421,360
 Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises417,076
 398,540
 State and municipal securities5,206
 6,889
 Equity securities6,748
 7,584
 Other investments18,687
 3,691
 Total fair value$3,041,406
 3,199,358
     
 Table 12 - Investment Securities Available for SaleDecember 31,
 
 (in thousands)2016 2015
 U.S. Treasury securities$107,802
 43,357
 U.S. Government agency securities12,993
 13,623
 Securities issued by U.S. Government sponsored enterprises
 126,909
 Mortgage-backed securities issued by U.S. Government agencies174,202
 210,004
 Mortgage-backed securities issued by U.S. Government sponsored enterprises2,506,340
 2,630,419
 Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises890,442
 529,597
 State and municipal securities2,794
 4,434
 Equity securities3,782
 9,672
 Other investments19,840
 19,803
 Total fair value$3,718,195
 3,587,818
     


The calculation of weighted average yields for investment securities available for sale displayed below is based on the amortized cost and effective yields of each security. The yield on state and municipal securities is computed on a taxable-equivalent basis using the statutory federal income tax rate of 35%. Maturity information is presented based upon contractual maturity. Actual

50


maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties.
Table 13 - Maturities and Weighted Average Yields of Investment Securities Available for Sale as of December 31, 2014
Table 13 - Maturities and Weighted Average Yields of Investment Securities Available for Sale as of December 31, 2016Table 13 - Maturities and Weighted Average Yields of Investment Securities Available for Sale as of December 31, 2016
(dollars in thousands)
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Fair Value                      
U.S. Treasury securities$17,793
 25,033
 
 
 
 42,826
$18,435
 89,367
 
 
 
 107,802
U.S. Government agency securities78
 12,964
 14,282
 
 
 27,324
1,021
 6,019
 5,953
 
 
 12,993
Securities issued by U.S. Government sponsored enterprises
 82,042
 
 
 
 82,042
Mortgage-backed securities issued by U.S. Government agencies
 
 
 179,816
 
 179,816

 
 14,784
 159,418
 
 174,202
Mortgage-backed securities issued by U.S. Government sponsored enterprises272
 1,470
 1,842,131
 417,808
 
 2,261,681
158
 88
 624,216
 1,881,878
 
 2,506,340
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 
 
 417,076
 
 417,076

 
 
 890,442
 
 890,442
State and municipal securities166
 1,891
 302
 2,847
 
 5,206
110
 240
 
 2,444
 
 2,794
Other investments
 
 15,007
 1,645
 2,035
 18,687

 
 14,952
 1,796
 3,092
 19,840
Securities with no stated maturity
(equity securities)

 
 
 
 6,748
 6,748

 
 
 
 3,782
 3,782
Total$18,309
 123,400
 1,871,722
 1,019,192
 8,783
 3,041,406
$19,724
 95,714
 659,905
 2,935,978
 6,874
 3,718,195
                      
Weighted Average Yield                      
U.S. Treasury securities0.01% 1.66
 
 
 
 0.97
0.33% 1.54
 
 
 
 1.34
U.S. Government agency securities6.48
 5.53
 5.62
 
 
 5.58
4.72
 5.39
 5.44
 
 
 5.36
Securities issued by U.S. Government sponsored enterprises
 1.08
 
 
 
 1.08
Mortgage-backed securities issued by U.S. Government agencies
 
 
 2.53
 
 2.53

   2.81
 2.43
 
 2.46
Mortgage-backed securities issued by U.S. Government sponsored enterprises4.66
 5.47
 1.48
 2.79
 
 1.72
5.53
 5.46
 1.84
 2.14
 
 2.07
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 
 
 2.34
 
 2.34

 
 
 2.02
 
 2.02
State and municipal securities7.76
 7.23
 6.68
 5.56
 
 6.31
8.21
 7.86
 
 5.55
 
 5.85
Other investments
 
 5.50
 4.25
 2.11
 4.99

 
 5.50
 4.50
 2.12
 4.86
Securities with no stated maturity
(equity securities)

 
 
 
 4.29
 4.29

 
 
 
 2.58
 2.58
Total0.17% 1.80
 1.55
 2.57
 2.87
 1.89
0.34% 1.80
 1.97
 2.12
 2.22
 2.08
                      

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Table of Contents

Loans
The following table shows loans by portfolio class and as a percentage of total loans, net of deferred fees and costs, as of December 31, 20142016 and 20132015.    
Table 14 - Loans by Portfolio Class  Table 14 - Loans by Portfolio Class
 December 31, December 31,
 2014 2013 2016 2015
(dollars in thousands) Total Loans      %*     Total Loans      %*     Total Loans      %*     Total Loans      %*    
Investment properties $5,188,322
 24.6% $4,616,485
 23.0% $5,932,619
 24.8% $5,751,631
 25.6%
1-4 family properties 1,135,562
 5.4
 1,185,060
 5.9
 1,023,821
 4.3
 1,129,156
 5.0
Land acquisition 577,424
 2.7
 705,431
 3.5
 409,534
 1.7
 513,981
 2.3
Total commercial real estate 6,901,308
 32.7
 6,506,976
 32.4
 7,365,974
 30.8
 7,394,768
 32.9
Commercial, financial, and agricultural 6,226,034
 29.5
 5,895,265
 29.4
 6,915,927
 29.0
 6,453,180
 28.7
Owner-occupied 4,066,979
 19.3
 4,036,186
 20.1
 4,636,016
 19.4
 4,318,950
 19.3
Total commercial and industrial 10,293,013
 48.8
 9,931,451
 49.5
 11,551,943
 48.4
 10,772,130
 48.0
Home equity lines 1,683,998
 8.0
 1,587,541
 7.9
 1,617,265
 6.8
 1,689,914
 7.5
Consumer mortgages 1,694,061
 7.9
 1,519,068
 7.5
 2,296,604
 9.6
 1,938,683
 8.6
Credit cards 253,649
 1.2
 256,846
 1.3
 232,413
 1.0
 240,851
 1.1
Other retail loans 302,460
 1.4
 284,778
 1.4
 818,183
 3.4
 423,318
 1.9
Total retail 3,934,168
 18.5
 3,648,233
 18.1
 4,964,465
 20.8
 4,292,766
 19.1
Deferred fees and costs, net (30,790) nm
 (28,862) nm
 (25,991) nm
 (30,099) nm
Total loans, net of deferred fees and costs $21,097,699
 100.0% $20,057,798
 100.0% $23,856,391
 100.0% $22,429,565
 100.0%
                
*Loan balance in each category is before net deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm - not meaningful
Total loans ended the year at $21.10$23.86 billion, a $1.04$1.43 billion or 5.2%6.4% increase from a year ago. The increaseLoan growth was driven by balanced growth across the entire loan portfolio - a $394.3$779.8 million or 6.1%7.2% increase in commercial real estateC&I loans, including the addition of $356.7 million in loans from our Global One acquisition as well as organic, direct loan originations, and a $361.6$671.7 million or 3.6% increase in commercial and industrial loans, and a $285.9 million or 7.8%15.6% increase in retail loans. Annual loan growth for 2015 isloans, led by our lending partnerships portfolio growing $393.7 million in addition to our consumer mortgages increasing by $357.9 million or 18.5%. With the objective of portfolio diversification, CRE loans declined slightly by $28.8 million or 0.4%. Investment properties loans grew by $181.0 million or 3.1% while non-strategic 1-4 family properties and land acquisition loans declined by $105.3 million, or 9.3%, and $104.4 million, or 20.3%, respectively. Average loans are currently expected to beincrease by 5% to 7% in the mid single-digits.2017.
Commercial Loans
The commercial loan portfolio consists of commercial and industrialC&I loans and commercial real estateCRE loans. Total commercial loans at December 31, 20142016 were $17.19$18.92 billion, or 81.5%79.2% of the total loan portfolio, and grew $755.9$751.0 million or 4.6%4.1% from December 31, 20132015.
At both December 31, 20142016 and 20132015, Synovus had 2529 and 24 commercial loan relationships with total commitments of $50 million or more (including amounts funded)., respectively. The increase in the number of commercial loan relationships in 2016 is due to growth in commitments to existing relationships. The average funded balance of these relationships at December 31, 20142016 and 20132015 was approximately $36$34 million and $41$35 million, respectively.
Commercial and Industrial (C&I) Loans
Total commercial and industrial loans at December 31, 2014 were $10.29 billion, or 48.8% of the total loan portfolio, compared to $9.93 billion, or 49.5% of the total loan portfolio at December 31, 2013, an increase of $361.6 million, or 3.6%, from 2013. The commercial and industrialC&I loan portfolio represents the largest category of Synovus' total loan portfolio and is currently concentrated on small to middle market commercial and industrial lending disbursed throughout a diverse group of industries primarily in the Southeast including health care and social assistance, finance and insurance, manufacturing, construction, wholesale trade, retail trade, and real estate-related industries. Most portfolio components grew during 2014, with $260.2 million or 72.0%industries, professional, scientific, and technical services, and administration and support, waste management, and remediation services. The following table shows the composition of the C&I growth reported in health care and social assistance as specialized lending units continue to build relationships in senior housing, medical office lending, and other health care related areas. For more detailed information on the C&I portfolio by industry at December 31, 2014 and 2013 see the table below, Commercial and Industrial Loans by Industry.loan portfolio.

52


Table 15 - Commercial and Industrial Loans by Industry
December 31, 2014 December 31, 2013December 31, 2016 December 31, 2015
(dollars in thousands)Amount %* Amount %*Amount %* Amount %*
Health care and social assistance$1,868,278
 18.2% $1,608,071
 16.2%$2,598,438
 22.5% $2,242,852
 20.8%
Retail trade876,951
 7.6
 868,834
 8.0
Manufacturing878,492
 8.5
 915,116
 9.2
872,559
 7.5
 880,010
 8.1
Retail trade816,231
 7.9
 757,719
 7.6
Real estate leasing731,690
 7.1
 802,566
 8.1
Real estate and rental and leasing771,188
 6.7
 685,310
 6.4
Finance and insurance684,319
 6.6
 580,170
 5.8
764,811
 6.6
 736,492
 6.8
Professional, scientific, and technical services719,056
 6.2
 628,626
 5.8
Wholesale trade627,938
 6.1
 612,045
 6.2
645,124
 5.6
 672,167
 6.2
Professional, scientific, and technical services590,362
 5.7
 505,668
 5.1
Real estate other499,373
 4.9
 586,548
 5.9
561,133
 4.9
 506,328
 4.7
Accommodation and food services447,899
 4.4
 429,454
 4.3
530,232
 4.6
 490,626
 4.6
Construction432,389
 4.2
 490,839
 4.9
465,632
 4.0
 406,287
 3.8
Agriculture, forestry, fishing, and hunting366,041
 3.6
 306,552
 3.1
387,589
 3.4
 394,587
 3.7
Transportation and warehousing250,221
 2.4
 215,027
 2.2
385,350
 3.3
 336,048
 3.1
Administration, support, waste management, and remediation247,226
 2.4
 216,814
 2.2
287,391
 2.5
 211,227
 2.0
Information239,996
 2.3
 163,921
 1.7
240,437
 2.1
 234,893
 2.2
Educational services227,272
 2.2
 233,543
 2.4
222,516
 1.9
 210,656
 2.0
Other services859,944
 8.4
 915,993
 9.2
816,846
 7.1
 859,315
 8.0
Other industries525,342
 5.1
 591,405
 5.9
406,690
 3.5
 407,872
 3.8
Total commercial and industrial loans$10,293,013
 100.0% $9,931,451
 100.0%
Total C&I loans$11,551,943
 100.0% $10,772,130
 100.0%
   
          
* Loan balance in each category expressed as a percentage of total commercial and industrialC&I loans.

Total C&I lending is a key component of Synovus' growth and diversification strategy. Synovus has actively invested in additional expertise, product offerings, and product quality to provide its C&I clients with increased and enhanced product offerings and customer service. Complementing this investment in C&I growth, management continues to focus on streamlining and enhancing Synovus' existing product lines, especially for traditional retail, small business, and professional services customers.
The Corporate Banking Group provides lending solutions to larger corporate clients and includes specialty units such as loan syndications and senior housing. These units partner with Synovus' local bankers to build relationships across the five-state footprint, as well as selected other areas in the southeastern and southwestern United States. To date, loan syndications consist primarily of loans where Synovus is participating in the credit (versus being the lead bank). Senior housing loans are typically extended to borrowers primarily in the assisted living, independent living, or memory care facilities sectors. The Corporate Banking Group also originates direct loans to well-capitalized public companies and larger private companies that operate in the five-state footprint as well as other states in the Southeast.
At at December 31, 2014, $6.232016 were $11.55 billion, or 60.5%48.4% of the total commercialloan portfolio, compared to $10.77 billion, or 48.0% of the total loan portfolio at December 31, 2015, an increase of $779.8 million, or 7.2%, from 2015. The industries that primarily contributed to the growth during 2016 included healthcare and industrialsocial assistance, real estate-related industries, and professional, scientific and technical services, which were all also impacted by loans added as a result of our Global One acquisition. At December 31, 2016, $6.92 billion, or 59.9% of the total C&I loans represented loans for the purpose of financing commercial, financial, and agricultural business activities compared to $5.90$6.45 billion or 59.4%59.9% of the total commercial and industrialC&I loans at December 31, 2013 .2015. The primary source of repayment on these loans is revenue generated from products or services offered by the business or organization. The secondary source of repayment is the collateral, which consists primarily of equipment, inventory, accounts receivable, time deposits, cash surrender value of life insurance, and other business assets.
At December 31, 2014, $4.072016, $4.64 billion, or 39.5%40.1% of the total commercial and industrialC&I loans represented loans for the purpose of financing owner-occupied properties compared to $4.04$4.32 billion or 40.6%40.1% of the total commercial and industrialC&I loans at December 31, 2013.2015. The primary source of repayment on these loans is revenue generated from products or services offered by the business or organization. The secondary source of repayment on these loans is the underlying real estate. These loans are predominantly secured by owner-occupied and other real estate, and to a lesser extent, other types of collateral.
Commercial Real Estate Loans
Total commercial real estateCRE loans, consisting of investment properties, 1-4 family properties, and land acquisition loans and representing 32.730.8% of the total loan portfolio at December 31, 20142016, were $6.907.37 billion, an increasea decrease of $394.3$28.8 million, or 6.1%0.4%, from December 31, 2013.2015. The increasedecrease was primarily the result of growth in investment properties loans partially offset by planned reductions in land acquisition loans and 1-4 family properties loans largely offset by growth in investment properties loans.

53


Investment Properties Loans
Total investment properties loans as of December 31, 2014 were $5.19 billion, or 75.2% of the total commercial real estate loan portfolio, and 24.6% of the total loan portfolio, compared to $4.62 billion, or 70.9% of the total commercial real estate loan portfolio, and 23.0% of the total loan portfolio at December 31, 2013. Total investment properties increased $571.8 million or 12.4% during 2014 primarily due to strong growth in the office buildings and multi-family properties categories. Substantially all of the growth in office buildings loans was non-construction related. Investment properties loans consist of construction and mortgage loans for income producing properties and are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. Total investment properties loans as of December 31, 2016 were $5.93 billion, or 80.5% of the total CRE loan portfolio, and 24.8% of the total loan portfolio, compared to $5.75 billion, or 77.8% of the total CRE loan portfolio, and 25.6% of the total loan portfolio at December 31, 2015. Total investment properties increased $181.0 million or 3.1% during 2016 primarily due to growth in multi-family properties, office buildings, and hotels.


The following table shows the principal categories of the investment properties loan portfolio at December 31, 20142016 and 20132015.
Table 16 - Investment Properties Loan Portfolio
December 31,December 31,
2014 20132016 2015
(dollars in thousands)Amount %* Amount %*    Amount %*
Multi-family$1,205,095
 23.2% $957,001
 20.7%$1,568,234
 26.4% $1,391,453
 24.2%
Hotels692,018
 13.3
 687,177
 14.9
748,951
 12.6
 703,825
 12.2
Office buildings1,188,389
 22.9
 889,498
 19.3
1,568,328
 26.4
 1,495,247
 26.0
Shopping centers881,396
 17.0
 854,607
 18.5
964,325
 16.3
 956,394
 16.6
Warehouses558,594
 10.8
 564,448
 12.2
486,300
 8.2
 563,217
 9.8
Other investment property540,840
 10.4
 507,410
 11.0
596,481
 10.1
 641,495
 11.2
Commercial development121,990
 2.4
 156,344
 3.4
Total investment properties loans$5,188,322
 100.0% $4,616,485
 100.0%$5,932,619
 100.0% $5,751,631
 100.0%
              
*Loan balance in each category expressed as a percentage of total investment properties loans.
1-4 Family Properties Loans
At December 31, 2014, 1-4 family properties loans declined to $1.14 billion, or 16.5% of the total commercial real estate portfolio, and 5.4% of the total loan portfolio, compared to $1.19 billion, or 18.2% of the total commercial real estate portfolio, and 5.9% of the total loan portfolio at December 31, 2013 primarily due to principal reductions, limited originations of new loans, and continued resolution of distressed loans (consisting primarily of NPLs). 1-4 family properties loans include construction loans to homebuilders, commercial mortgage loans to real estate investors, and residential development loans to developers and are almost always secured by the underlying property being financed by such loans. Construction and residential development loans are primarily interest-only loans and typically carry maturities of three years or less, and 1-4 family rental properties carry maturities of three to five years, with amortization periods of up to fifteen to twenty years. At December 31, 2016, 1-4 family properties loans declined to $1.02 billion, or 13.9% of the total CRE portfolio, and 4.3% of the total loan portfolio, compared to $1.13 billion, or 15.3% of the total CRE portfolio, and 5.0% of the total loan portfolio at December 31, 2015 primarily due to principal reductions and limited originations of new loans.
Land Acquisition Loans
Land acquisition loans were $577.4$409.5 million at December 31, 2014,2016, or 8.3%5.6% of the total commercial real estateCRE portfolio and 2.7%1.7% of the total loan portfolio. Land acquisition loans declined of 18.1%20.3% from December 31, 2013,2015, primarily due to principal reductions and continued resolutionvery limited originations of distressednew loans. Land acquisition loans are secured by land held for future development, typically in excess of one year. They have short-term maturities and are typically unamortized. These properties are substantially within the Synovus footprint and generally carry personal guarantees from the principals. They are underwritten based on the loan to value of the collateral and the capacity of the guarantor(s). This portfolio increased during the recession as land loans originally planned for development moved back into inventory for future development but has decreased over recent years as the exposure in this portfolio has been closely monitored and reduced primarily through asset dispositions and charge-offs.

54


Retail Loans
Total retail loans as of December 31, 20142016 were $3.934.96 billion, or 18.520.8% of the total loan portfolio compared to $3.654.29 billion, or 18.1%19.1% of the total loan portfolio at December 31, 20132015. Total retail loans increased by $285.9$671.7 million, or 7.8%15.6%, from December 31, 20132015 due primarily to initiativesthe strategic initiative to grow this portiondiversify the composition of the loan portfolio. The retail loan portfolio consists of a wide variety of loan products offered through Synovus' banking network, including first and second residentialConsumer mortgages home equity lines, credit card loans, automobile loans, and other retail loans. These various types of secured and unsecured retail loans are marketed to qualifying existing clients and to other creditworthy candidates in Synovus' market area. The majority of Synovus' retail loans are consumer mortgages and home equity lines secured by first and second liens on residential real estate primarily located in the markets served by Synovus in Georgia, Florida, South Carolina, Alabama, and Tennessee. Retail residential real estate loans (consisting of consumer mortgages and home equity lines) increased $271.5$357.9 million or 8.7%18.5% from 20132015 to $3.38$2.30 billion primarily due to market-related factors,continued recruiting of mortgage loan originators in strategic markets throughout the footprint as well as enhanced origination efforts, which also create additional cross-selling opportunities and a successful HELOCs campaign.for other products. Credit card loans totaled $253.6$232.4 million at December 31, 2016 and $240.9 million at December 31, 2014 and $256.8 million at December 31, 20132015, including $55.3$53.4 million and $52.2 million of commercial credit card loans at both December 31, 20142016 and 2013.2015, respectively. These commercial credit card loans relate to Synovus' commercial customers who utilize corporate credit cards for various business activities.
Other retail loans increased $394.9 million or 93.3% to $818.2 million at December 31, 2016, primarily due to two consumer-based lending partnerships. One lending partnership, which began near the end of the third quarter of 2015, is a point-of-sale program that provides merchants and contractors nationwide with the ability to offer term financing to their customers for major purchases and home improvement projects. The other lending partnership, which began in the second quarter of 2016, primarily provides qualified borrowers nationwide the ability to refinance student loan debt. As of December 31, 2016, these partnerships had combined balances of $469.3 million, and management currently expects that these lending partnerships will not comprise more than 3% of the total loan portfolio in 2017.
Risk levels 1-6 (descending) are assigned to retail loans based upon a risk score matrix. The retail loan portfolio is sent to a consumer credit reporting agency for a refresh of customers' credit scores at least annually to determine ongoing consistency or negative migration in the quality of the portfolio. As part of the refresh most recently updatedcompleted as of December 31, 20142016, revolving lines of credit were reviewed for a material change in financial circumstances and subsequently suspended for further advances when warranted. FICO scores within the retail residential real estate portfolio have generally remained stable since 2007.over the last several years.
Higher-risk consumer loans as defined by the FDIC are consumer loans (excluding consumer loans defined as nontraditional mortgage loans) where, as of the origination date or, if the loan has been refinanced, as of the refinance date, the probability of default within two years is greater than 20%, as determined using a defined historical stress period. These loans are not a part of Synovus' retail lending strategy, and Synovus does not currently develop or offer specific sub-prime, alt-A, no documentation or stated income


retail residential real estate loan products. Synovus estimates that, as of December 31, 2014,2016, it has $134.9$102.0 million of higher-risk consumer loans (3.4%(2.1% of said portfolio and 0.6%0.4% of the total loan portfolio). compared to $116.2 million as of December 31, 2015. Included in this amount is $15.9these amounts are $11.5 million and $13.4 million, respectively, of accruing TDRs.TDRs as of December 31, 2016 and December 31, 2015. Synovus makes retail lending decisions based upon a number of key credit risk determinants including FICO scores, as well as bankruptcy predictor scores, loan-to-value, and debt-to-income ratios.
At December 31, 20142016 and December 31, 20132015, weighted average FICO scores within the retail residential real estate portfolio were 772768 and 768769 (HELOCs), respectively, and 735773 and 720759 (Consumer Mortgages), respectively. Total past dues within the retail residential real estate portfolio as of December 31, 20142016 were 0.46%0.65% (HELOCs) and 0.75%0.35% (Consumer Mortgages) compared to 0.32%0.35% (HELOCs) and 1.26%0.45% (Consumer Mortgages) at December 31, 20132015. The net charge-off ratios for the year ended December 31, 20142016 were 0.33%0.09% (HELOCs) and 0.28%0.07% (Consumer Mortgages) compared to 0.51%0.18% (HELOCs) and 0.72%0.31% (Consumer Mortgages) for the year ended December 31, 20132015.
See "Part I - Item 1.Business1. Business - Monitoring of Collateral and Loan Guarantees" of this Report for information on monitoring of collateral and loan guarantees.

55


The following table shows the composition of the loan portfolio at December 31, 20142016,2015, 2014, 2013, 2012, 2011, and 2010.2012.
Table 17 - Five Year Composition of Loan Portfolio
December 31,
         December 31,
2014 2013 2012 2011 20102016 2015 2014 2013 2012 
(dollars in thousands)Amount  %* Amount  %* Amount  %* Amount  %* Amount  %*Amount  %* Amount  %* Amount  %* Amount  %* Amount  %* 
Commercial                                       
Commercial, financial, and agricultural$6,226,034
 29.5% $5,895,265
 29.4% $5,592,858
 28.6% $5,247,364
 26.1% $5,398,197
 25.0%$6,915,927
 29.0% $6,453,180
 28.8% $6,182,312
 29.3% $5,895,265
 29.4% $5,592,858
 28.6% 
Owner-occupied4,066,979
 19.3
 4,036,186
 20.1
 3,976,593
 20.3
 3,982,441
 19.9
 4,095,841
 19.0
4,636,016
 19.4
 4,318,950
 19.2
 4,085,407
 19.4
 4,036,186
 20.1
 3,976,593
 20.3
 
Real estate — construction1,705,888
 8.1
 1,758,054
 8.8
 1,748,774
 8.9
 2,381,728
 11.9
 3,112,919
 14.4
1,717,626
 7.2
 2,181,174
 9.7
 1,714,942
 8.1
 1,758,054
 8.8
 1,748,774
 8.9
 
Real estate — mortgage5,195,420
 24.6
 4,748,922
 23.6
 4,749,090
 24.3
 4,900,692
 24.3
 5,267,661
 24.4
5,648,348
 23.6
 5,213,594
 23.2
 5,211,660
 24.7
 4,748,922
 23.6
 4,749,090
 24.3
 
Total commercial17,194,321
 81.5
 16,438,427
 81.9
 16,067,315
 82.1
 16,512,225
 82.2
 17,874,618
 82.8
18,917,917
 79.2
 18,166,898
 80.9
 17,194,321
 81.5
 16,438,427
 81.9
 16,067,315
 82.1
 
Retail                     

   

             
Real estate — mortgage3,378,059
 15.9
 3,106,609
 15.4
 2,953,958
 15.1
 3,031,334
 15.1
 3,123,300
 14.5
3,913,869
 16.4
 3,628,597
 16.1
 3,378,059
 15.9
 3,106,609
 15.4
 2,953,958
 15.1
 
Retail loans — credit cards253,649
 1.2
 256,846
 1.3
 263,561
 1.4
 273,098
 1.3
 284,970
 1.3
232,413
 1.0
 240,851
 1.1
 253,649
 1.2
 256,846
 1.3
 263,561
 1.4
 
Retail loans — other302,460
 1.4
 284,778
 1.4
 277,229
 1.4
 275,142
 1.4
 313,311
 1.4
818,183
 3.4
 423,318
 1.9
 302,460
 1.4
 284,778
 1.4
 277,229
 1.4
 
Total retail3,934,168
 18.5
 3,648,233
 18.1
 3,494,748
 17.9
 3,579,574
 17.8
 3,721,581
 17.2
4,964,465
 20.8
 4,292,766
 19.1
 3,934,168
 18.5
 3,648,233
 18.1
 3,494,748
 17.9
 
Total loans21,128,489
   20,086,660
   19,562,063
   20,091,799
   21,596,199
  23,882,382
   22,459,664
 

 21,128,489
   20,086,660
   19,562,063
   
Deferred fees and costs, net(30,790) nm (28,862) nm (20,373) nm (11,986) nm (10,436) nm(25,991) nm
 (30,099) nm
 (30,790) nm (28,862) nm (20,373) nm 
Total loans, net of deferred fees and costs$21,097,699
 100.0% $20,057,798
 100.0% $19,541,690
 100.0% $20,079,813
 100.0% $21,585,763
 100.0%$23,856,391
 100.0% $22,429,565
 100.0% $21,097,699
 100.0% $20,057,798
 100.0% $19,541,690
 100.0% 
                                       
*Loan balance in each category is before net deferred fees and costs and is expressed as a percentage of total loans, net of deferred fees and costs.
nm - not meaningful
Other Real Estate
The carrying value of ORE was $85.5 millionand $112.6 million at December 31, 2014 and 2013, respectively. During the years ended December 31, 2014, 2013 and 2012, $58.6 million, $88.7 million, and $155.8 million, respectively,of loans and other loans held for sale were foreclosed and transferred to other real estate at fair value. During the years ended December 31, 2014, 2013, and 2012, Synovus recognized foreclosed real estate expense, net, of $25.3 million, $33.9 million, and $90.7 million, respectively. These expenses included write-downs for declines in fair value of ORE subsequent to the date of foreclosure and net realized losses resulting from sales transactions totaling $22.1 million, $25.5 million, and$73.9 million for the years ended December 31, 2014, 2013, and 2012, respectively. Additionally, as of December 31, 2014, the ORE carrying value of $85.5 million reflects cumulative write-downs totaling approximately $78 million, or 48% of the related loans' unpaid principal balance.
It is Synovus' objective to dispose of ORE properties in a timely manner and to maximize net sale proceeds. Synovus has a centralized managed assets division with the specialized skill set to facilitate this objective. While there is not a defined timeline for their sale, ORE properties are actively marketed through unaffiliated third parties. In addition, Synovus has previously sold ORE properties in bulk asset sales to unaffiliated third parties.

56


Deposits
Deposits provide the most significant funding source for interest earning assets. Total deposits were $24.65 billion at December 31, 2016, an increase of $1.41 billion, or 6.0%, compared to year-end 2015. Non-interest bearing deposits totaled $7.09 billion, at December 31, 2016, an increase of $352.8 million, or 5.2%, from December 31, 2015.
The following table shows the relative composition of average deposits for 20142016 and 20132015. See Table 21 for additional information on average deposits including average rates paid in 20142016, 2015, and 2013.2014.
Table 18 - Composition of Deposits
Table 18 - Composition of Average DepositsTable 18 - Composition of Average Deposits
2016 2015
(dollars in thousands)2014 
%(1)
 2013 
%(1)
Amount 
%(1)
 Amount 
%(1)
Non-interest bearing demand deposits$6,228,472
 28.9% $5,642,751
 27.0%$7,017,168
 29.4% $6,485,371
 28.8%
Interest bearing demand deposits3,884,469
 18.1
 3,969,634
 19.0
4,299,026
 18.0
 3,949,087
 17.5
Money market accounts, excluding brokered deposits5,971,629
 27.7
 6,069,548
 29.1
7,191,715
 30.1
 6,661,327
 29.5
Savings deposits636,782
 3.0
 602,655
 2.9
794,096
 3.3
 675,947
 3.0
Time deposits, excluding brokered deposits3,167,950
 14.7
 3,498,200
 16.8
3,271,798
 13.7
 3,357,998
 14.9
Brokered deposits1,642,398
 7.6
 1,094,002
 5.2
1,306,217
 5.5
 1,421,949
 6.3
Total deposits21,531,700
 100.0
 20,876,790
 100.0
Core deposits(2)
19,889,302
 92.4
 19,782,788
 94.8
Core deposits excluding time deposits(2)
$16,721,352
 77.7% $16,284,588
 78.0%
Total average deposits23,880,021
 100.0
 22,551,679
 100.0
Average core deposits(2)
22,573,804
 94.5
 21,129,730
 93.7
Average core transaction deposit accounts(2)
$17,133,511
 71.7% $15,694,985
 69.6%
              
(1) Deposits balance in each category expressed as percentage of total deposits.
(2) See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.applicable reconciliation to GAAP measure.
Total average deposits atincreased $1.33 billion, or 5.9%, to $23.88 billion in 2016 from $22.55 billion in 2015. December 31, 2014 increased $654.9 millionAverage core deposits were up $1.44 billion, or 6.8%, or 3.1%from December 31, 2013. Core deposits excluding time deposits at December 31, 2014 increased $436.8 million, or 2.7% from December 31, 20132015 and average non-interest bearing demand deposits as a percentage of total average deposits were 28.9%29.4% at December 31, 2014for 2016 compared to 27.0%28.8% at December 31, 2013.for 2015. Average core transaction deposit accounts grew $1.44 billion, or 9.2%, from the previous year. The increase in deposits was driven by growth in money market and non-interest bearing demand deposits as well as growth in interest bearing demand deposits and savings deposits. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures” of this Report for further information.applicable reconciliation to GAAP measure.
Average brokered deposits represented 5.5% of Synovus' total average deposits for 2016 compared to 6.3% for 2015.
Time deposits of $100,000 and greater at December 31, 20142016 and 20132015 were $3.31$2.73 billion and $2.91$2.77 billion, respectively, and included brokered time deposits of $1.46$718.0 million and $759.5 billion, and $880.8 million, respectively. See Table 19 for the maturity distribution of time deposits of $100,000 or more. These larger deposits represented 15.4%11.1% and 13.9%11.9% of total deposits at December 31, 20142016 and 20132015, respectively, and included brokered time deposits which represented 6.8%2.9% and 4.2%3.3% of total deposits at December 31, 20142016 and 2013,2015, respectively.
At December 31, 2014, total brokered deposits represented 7.6% of Synovus’ total deposits compared to 5.2% at December 31, 2013.
The following table shows maturities of time deposits of $100,000 or more at December 31, 2014.2016.
Table 19 - Maturity Distribution of Time Deposits of $100,000 or More    
(in thousands) December 31, 2014 December 31, 2016
3 months or less $720,683
 $532,075
Over 3 months through 6 months 571,820
 458,678
Over 6 months through 12 months 938,883
 724,339
Over 12 months 1,083,083
 1,018,584
Total outstanding $3,314,469
 $2,733,676
    

57


Table of Contents

Net Interest Income
The following table summarizes the components of net interest income for the years ended December 31, 2014, 20132016, 2015 and 2012,2014, including the tax-equivalent adjustment that is required in making yields on tax-exempt loans and investment securities comparable to taxable loans and investment securities. The taxable-equivalent adjustment is based on a 35% federal income tax rate.
Table 20 - Net Interest Income    
 Years Ended December 31, Years Ended December 31,
(in thousands) 2014 2013 2012 2016 2015 2014
Interest income $928,692
 929,014
 1,004,140
 $1,022,803
 945,962
 928,692
Taxable-equivalent adjustment 1,678
 2,184
 3,106
 1,285
 1,304
 1,678
Interest income, taxable-equivalent 930,370
 931,198
 1,007,246
 1,024,088
 947,266
 930,370
Interest expense 109,408
 118,822
 150,023
 123,623
 118,644
 109,408
Net interest income, taxable-equivalent $820,962
 812,376
 857,223
 $900,465
 828,622
 820,962
            
Net interest income (interest income less interest expense) is the largest component of total revenues, representing earnings from the primary business of gathering funds from customer deposits and other sources, and investing those funds primarily in loans and investment securities. Synovus’ long-term objective is to manage those assets and liabilities to maximize net interest income while balancing interest rate, credit, liquidity, and capital risks. For 2017, Synovus expects net interest income to increase by 8% to 10%, assuming rates remain unchanged from year-end 2016 levels. Synovus remains in an asset sensitive position, with a 25 basis point increase across the rate curve resulting in a 1.3% annualized increase in net interest income. 
Net interest income is presented in this discussion on a tax-equivalent basis so that the income from assets exempt from federal income taxes is adjusted based on a statutory marginal federal tax rate of 35% in all years (see Table 20 above). The net interest margin is defined as taxable-equivalent net interest income divided by average total interest earning assets and provides an indication of the efficiency of the earnings from balance sheet activities. The net interest margin is affected by changes in the spread between interest earning asset yields and interest bearing liability costs (spread rate), and by the percentage of interest earning assets funded by non-interest bearing funding sources.
Net interest income for 20142016 was $819.3$899.2 million,, up $9.1$71.9 million, or 1.1%8.7%, from 2013.2015. On a taxable-equivalent basis, net interest income increased $8.6$71.8 million, or 1.1%8.7%, from 2013.2015. During 2014,2016, average earning assets increased $391.0 million,$1.53 billion, or 1.6%5.9%, primarily as a result of an increase in net loans and investment securities balances.
Net interest income for 20132015 was $810.2$827.3 million,, down $43.9 up $8.0 million, or 5.1%1.0%, from 2012.2014. On a taxable-equivalent basis, net interest income decreased $44.8increased $7.7 million, or 5.2%0.9%, from 2012.2014. During 2013,2015, average earning assets decreased $596.0 million,increased $1.69 billion, or 2.4%7.0%, primarily as a result of a decreasean increase in net loans and investment securities balances and balances due from the Federal Reserve Bank.balances.
Net Interest Margin
The net interest margin was 3.38%3.27% for 2014, a decrease2016, an increase of 28 basis points from 2013.2015. The yield on earning assets decreased 6increased 8 basis points to 3.83%3.72% and the effective cost of funds decreased 4 basis points towas unchanged at 0.45%. The effective cost of funds includes non-interest bearing funding sources primarily consisting of demand deposits.
The primary components of the yield on interest earning assets are loan yields, yields on investment securities, and the yield on balances held with the Federal Reserve Bank. The primary factor negativelyfactors positively impacting earning asset yields were a 1 basis point increase in loan yields and a 7 basis point increase in taxable investment securities yields. The increase in taxable investment securities yields was due to a 22lower level of purchased premium amortization and a modest increase in the effective duration of the investment portfolio. Earning asset yields were also positively impacted by a reduction in average balances of lower yielding funds held at the Federal Reserve Bank.
The primary factors impacting the effective cost of funds during 2016 were a 6 basis point increase in the cost of time deposits and a 15 basis point increase in the cost of long-term debt. These increases were offset by a higher level of non-interest bearing funding, a 4 basis point decline in the cost of money market accounts, and a 1 basis point decrease in the cost of interest bearing demand deposits.
The net interest margin was 3.19% for 2015, a decrease of 19 basis points from 2014. The yield on earning assets decreased 19 basis points to 3.64% and the effective cost of funds was unchanged at 0.45%. The effective cost of funds includes non-interest bearing funding sources primarily consisting of demand deposits.


During 2015, loan yields.yields decreased 16 basis points to 4.13%. Loan yield decreases were primarily driven by downward repricing of maturing and prepaid loans as well as a continued low level of market rates on newly originated loans. Factors positively impacting earning asset yields included a 17 basis point increase inAdditionally, taxable investment securities yields primarilydeclined 6 basis points due to a lowerhigher level of purchased premium amortization. A reduction in lower yielding interest bearing funds at the Federal Reserve Bank also positively impacted earning asset yields.
The primary factors contributing to the 4 basis point decrease inimpacting the effective cost of funds during 20142015 were a 45an 11 point basis point decrease in the cost of long-term debt and a 13 basis point decrease in the cost of time deposits. The decrease in the cost of long term debt is primarily due to the addition of new lower cost debt instruments. The decline in the cost of time deposits was driven by the maturity of older, higher cost deposits which were replaced at current lower cost levels.
The current expectation, assuming no change in short-term interest rates, is for modest downward pressure on the net interest margin during 2015. This expectation is primarily due to a projected further decrease in loan yields and limited ability to further reduce the effective cost of funds.
The net interest margin was 3.40% for 2013, a decrease of 10 basis points from 2012. The yield on earning assets decreased 22 basis points to 3.89% and the effective cost of funds decreased 12 basis points to 0.49%. The effective cost of funds includes non-interest bearing funding sources primarily consisting of demand deposits.

58


During 2013, loan yields decreased 29 basis points to 4.51%. The decrease in loan yields was due to the continued low level of market interest rates and the downward repricing of maturing loans, partially offset by an improvement in the negative impact of non-performing loans. Yields on investment securities decreased by 26 basis points due to the impact of the continued low interest rate environment. This environment results in lower yields as older, higher yielding securities mature and are replaced at the current lower yield levels. The lower level of interest rates also generates a higher level of mortgage-backed security prepayment activity, resulting in a higher level of purchased premium amortization. This higher level of premium amortization did begin to moderate in the second half of 2013. The average balance of funds held at the Federal Reserve Bank decreased $116.2 million to a balance of $1.26 billion in 2013.
The primary factors contributing to the 12 basis point decrease in the effective cost of funds during 2013 were a 68 basis point decrease in the cost of long-term debt, a 43 basis point decreaseincrease in the cost of time deposits and a 64 basis point decreaseincrease in the cost of money market accounts. The decline in the costdeposits. These increases were offset by a higher level of time deposits was primarily due to a 102 basis point decrease in the cost of brokered time deposits. This decrease was driven by the maturity of older, higher cost deposits which were replaced at current lower cost levels.non- interest bearing funding.

59


Table 21 - Average Balances, Interest, and YieldsTable 21 - Average Balances, Interest, and YieldsTable 21 - Average Balances, Interest, and Yields 
 2014 2013 20122016 2015 2014 
(dollars in thousands) Average Balance Interest 
  Yield/
   Rate    
 Average Balance Interest 
  Yield/
   Rate    
 Average Balance Interest 
  Yield/
   Rate    
Average Balance Interest 
  Yield/
   Rate    
 Average Balance Interest 
  Yield/
   Rate    
 Average Balance Interest 
  Yield/
   Rate    
 
Assets                                    
Interest earning assets:                                    
Taxable loans, net(1)(2)
 $20,338,439
 860,070
 4.23% $19,494,216
 862,833
 4.43% $19,645,210
 919,945
 4.68%$23,022,443
 $941,978
 4.09% $21,462,926
 875,147
 4.08% $20,338,439
 860,070
 4.23% 
Tax-exempt loans, net(1)(2)(3)
 93,147
 4,449
 4.78
 112,030
 5,564
 4.97
 145,767
 7,576
 5.20
74,929
 3,469
 4.63
 73,907
 3,444
 4.66
 93,147
 4,449
 4.78
 
Less Allowance for loan losses 285,803
 
 
 341,658
 
 
 469,714
 
 
254,646
 
 
 254,863
 
 
 285,803
 
 
 
Loans, net 20,145,783
 864,519
 4.29
 19,264,588
 868,397
 4.51
 19,321,263
 927,521
 4.80
22,842,726
 945,447
 4.14
 21,281,970
 878,591
 4.13
 20,145,783
 864,519
 4.29
 
Investment securities available for sale:                                    
Taxable investment securities 3,083,677
 57,605
 1.87
 3,070,019
 52,118
 1.70
 3,419,556
 66,416
 1.94
3,563,818
 67,335
 1.89
 3,258,121
 58,968
 1.81
 3,083,677
 57,605
 1.87
 
Tax-exempt investment securities(3)
 5,595
 348
 6.22
 10,827
 686
 6.34
 20,451
 1,319
 6.45
3,335
 203
 6.09
 4,604
 285
 6.19
 5,595
 348
 6.22
 
Total investment securities 3,089,272
 57,953
 1.88
 3,080,846
 52,804
 1.71
 3,440,007
 67,735
 1.97
3,567,153
 67,538
 1.89
 3,262,725
 59,253
 1.82
 3,089,272
 57,953
 1.88
 
Trading account assets 16,494
 456
 2.76
 10,090
 548
 5.43
 12,632
 963
 7.62
5,332
 91
 1.71
 10,499
 303
 2.89
 16,494
 456
 2.76
 
Interest earning deposits with banks  14,816
 2
 0.01
 21,598
 22
 0.10
 20,700
 76
 0.37
22,121
 42
 0.19
 16,641
 14
 0.08
 14,816
 2
 0.01
 
Due from Federal Reserve Bank  821,394
 2,081
 0.25
 1,258,473
 3,222
 0.26
 1,374,634
 3,451
 0.25
847,346
 4,356
 0.51
 1,201,254
 3,144
 0.26
 821,394
 2,081
 0.25
 
Federal funds sold and securities purchased under resale agreements  76,747
 48
 0.06
 95,838
 85
 0.09
 123,732
 140
 0.11
74,407
 184
 0.25
 76,143
 63
 0.08
 76,747
 48
 0.06
 
FHLB and Federal Reserve Bank stock  78,089
 3,007
 3.85
 67,998
 1,679
 2.47
 65,379
 1,159
 1.77
87,520
 3,784
 4.32
 73,843
 3,353
 4.54
 78,089
 3,007
 3.85
 
Mortgage loans held for sale 57,606
 2,304
 4.00
 109,761
 4,441
 4.05
 146,892
 6,201
 4.22
75,288
 2,646
 3.51
 68,722
 2,545
 3.70
 57,606
 2,304
 4.00
 
Total interest earning assets 24,300,201
 930,370
 3.83% 23,909,192
 931,198
 3.89% 24,505,239
 1,007,246
 4.11%27,521,893
 1,024,088
 3.72% 25,991,797
 947,266
 3.64% 24,300,201
 930,370
 3.83% 
Cash and cash equivalents 411,741
     431,003
     450,965
    402,047
     414,519
     411,741
     
Premises and equipment, net 464,018
     477,688
     479,878
    430,651
     450,056
     464,018
     
Other real estate 101,628
     142,570
     198,295
    36,211
     69,869
     101,628
     
Other assets(4)
 1,258,737
     1,368,791
     734,944
    1,090,148
     1,172,717
     1,258,737
     
Total assets 26,536,325
     26,329,244
     26,369,321
    29,480,950
     28,098,958
     26,536,325
     
Liabilities and Equity                                    
Interest bearing liabilities:                                    
Interest bearing demand deposits  $3,802,896
 7,110
 0.19% $3,943,616
 7,773
 0.20% $3,540,734
 7,467
 0.21%$4,299,026
 $7,198
 0.17% $3,949,087
 7,117
 0.18% $3,802,896
 7,110
 0.19% 
Money market accounts 6,230,354
 18,636
 0.30
 6,334,248
 20,817
 0.33
 6,834,271
 26,794
 0.39
7,702,353
 23,482
 0.30
 6,883,496
 23,687
 0.34
 6,230,354
 18,636
 0.30
 
Savings deposits 636,468
 521
 0.08
 601,036
 632
 0.11
 551,803
 598
 0.11
794,096
 640
 0.08
 675,947
 375
 0.06
 636,468
 521
 0.08
 
Time deposits 4,486,904
 28,913
 0.64
 4,579,979
 35,170
 0.77
 5,062,826
 60,890
 1.20
4,067,378
 32,886
 0.81
 4,557,778
 34,355
 0.75
 4,486,904
 28,913
 0.64
 
Federal funds purchased and securities sold under repurchase agreements  198,085
 220
 0.11
 208,267
 324
 0.16
 320,338
 614
 0.19
216,593
 200
 0.09
 205,305
 168
 0.08
 198,085
 220
 0.11
 
Long-term debt 2,120,800
 54,008
 2.55
 1,806,351
 54,106
 3.00
 1,457,020
 53,660
 3.68
2,236,022
 59,217
 2.65
 2,114,197
 52,942
 2.50
 2,120,800
 54,008
 2.55
 
Total interest bearing liabilities 17,475,507
 109,408
 0.63% 17,473,497
 118,822
 0.68% 17,766,992
 150,023
 0.84%19,315,468
 123,623
 0.64% 18,385,810
 118,644
 0.65% 17,475,507
 109,408
 0.63% 
Non-interest bearing demand deposits 5,810,866
     5,353,819
     5,507,895
    7,017,168
     6,485,371
     5,810,866
     
Other liabilities 224,600
     206,431
     235,307
    208,808
     209,877
     224,600
     
Equity 3,025,352
     3,295,497
     2,859,127
    2,939,506
     3,017,900
     3,025,352
     
Total liabilities and equity $26,536,325
     $26,329,244
     $26,369,321
    $29,480,950
     $28,098,958
     $26,536,325
     
Net interest income/margin   820,962
 3.38%   812,376
 3.40%   857,223
 3.50%  900,465
 3.27%   828,622
 3.19%   820,962
 3.38% 
Less Taxable-equivalent adjustment   1,678
     2,184
     3,106
    1,285
     1,304
     1,678
   
Net interest income, actual   819,284
     810,192
     854,117
    899,180
     827,318
     819,284
   
                                    
(1) 
Average loans are shown net of deferred fees and costs. Non-performing loans are included.
(2) 
Interest income includes net loan fees as follows: 2016 — $30.8 million, 2015 — $30.5 million, and 2014 — $29.3 million, 2013 — $25.6 million, and 2012 — $19.8 million.
(3) 
Reflects taxable-equivalent adjustments, using the statutory federal tax rate of 35%, adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
(4) 
Includes average net unrealized gains on investment securities available for sale of $6.1$30.1 million, $12.0$19.7 million, and $66.3$6.1 million for the years ended December 31, 2014, 2013,2016, 2015, and 2012,2014, respectively.



60


Table 22 - Rate/Volume Analysis
2014 Compared to 2013
Change Due to(1)
 
2013 Compared to 2012
Change Due to(1)
2016 Compared to 2015
Change Due to(1)
 
2015 Compared to 2014
Change Due to(1)
 
(in thousands)Volume Yield/Rate Net Change Volume Yield/Rate Net ChangeVolume Yield/Rate Net Change Volume Yield/Rate Net Change 
Interest earned on:                       
Taxable loans, net$37,399
 (40,162) (2,763) $(7,067) (50,045) (57,112)$63,628
 $3,203
 $66,831
 $47,566
 $(32,489) $15,077
 
Tax-exempt loans, net(2)
(938) (177) (1,115) (1,754) (258) (2,012)48
 (23) 25
 (920) (85) (1,005) 
Taxable investment securities232
 5,255
 5,487
 (6,781) (7,517) (14,298)5,533
 2,834
 8,367
 3,262
 (1,899) 1,363
 
Tax-exempt investment securities(2)
(332) (6) (338) (621) (12) (633)(79) (3) (82) (62) (1) (63) 
Trading account assets348
 (440) (92) (194) (221) (415)(149) (63) (212) (165) 12
 (153) 
Interest earning deposits with banks(7) (13) (20) 3
 (57) (54)4
 24
 28
 
 12
 12
 
Due from Federal Reserve Bank(1,136) (5) (1,141) (290) 61
 (229)(920) 2,132
 1,212
 950
 113
 1,063
 
Federal funds sold and securities
purchased under resale agreements
(17) (20) (37) (31) (24) (55)(1) 122
 121
 
 15
 15
 
FHLB and Federal Reserve Bank stock249
 1,079
 1,328
 46
 474
 520
621
 (189) 432
 (163) 509
 346
 
Mortgage loans held for sale(2,112) (25) (2,137) (1,567) (193) (1,760)243
 (143) 100
 445
 (204) 241
 
Total interest income33,686
 (34,514) (828) (18,256) (57,792) (76,048)68,928
 7,894
 76,822
 50,913
 (34,017) 16,896
 
                       
Interest paid on:                       
Interest bearing demand deposits(281) (382) (663) 846
 (540) 306
630
 (549) 81
 278
 (271) 7
 
Money market accounts(343) (1,838) (2,181) (1,950) (4,027) (5,977)2,784
 (2,989) (205) 1,959
 3,092
 5,051
 
Savings deposits39
 (150) (111) 54
 (20) 34
71
 194
 265
 32
 (178) (146) 
Time deposits(717) (5,540) (6,257) (5,794) (19,926) (25,720)(3,678) 2,209
 (1,469) 454
 4,988
 5,442
 
Federal funds purchased and securities sold under repurchase agreements(16) (88) (104) (213) (77) (290)9
 23
 32
 8
 (60) (52) 
Other borrowed funds9,433
 (9,531) (98) 12,855
 (12,409) 446
3,046
 3,229
 6,275
 (168) (898) (1,066) 
Total interest expense8,115
 (17,529) (9,414) 5,798
 (36,999) (31,201)2,862
 2,117
 4,979
 2,563
 6,673
 9,236
 
Net interest income$25,571
 (16,985) 8,586
 $(24,054) (20,793) (44,847)$66,066
 $5,777
 $71,843
 $48,350
 $(40,690) $7,660
 
                       
(1) 
The change in interest due to both rate and volume has been allocated to the yield/rate component.
(2) 
Reflects taxable-equivalent adjustments, using the statutory federal income tax rate of 35%, in adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
Non-interest Income
Non-interest income for the year ended December 31, 20142016 was $262.1273.2 million, up $8.5$5.3 million, or 3.4%2.0%, compared to 20132015. Adjusted non-interestNon-interest income which excludesexcluding net investment securities gains and the current year net gain of $5.8 million from the Memphis transaction, increased $4.4$2.0 million, or 1.7%0.8%, compared to 2013. See "Part II - Item 7. Management's Discussion2015. The increase in non-interest income excluding net investment securities gains over prior year was driven by an increase of $1.7 million, or 2.3%, in combined fiduciary, asset management, brokerage, and Analysisinsurance revenues and an increase of Financial Condition and Results$1.3 million, or 1.6%, in service charges on deposit accounts. Synovus expects 2017 growth of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation.2% to 4% in non-interest income excluding net investment securities gains (losses).
The following table shows the principal components of non-interest income.
Table 23 - Non-interest Income
 Years Ended December 31, Years Ended December 31,
(in thousands) 2014 2013 2012 2016 2015 2014
Service charges on deposit accounts $78,897
 77,789
 78,203
 $81,425
 80,142
 78,897
Fiduciary and asset management fees 45,226
 43,450
 42,503
 46,594
 45,928
 45,226
Brokerage revenue 27,088
 27,538
 26,913
 27,028
 27,855
 27,088
Mortgage banking income 18,354
 22,482
 32,272
 24,259
 24,096
 18,354
Bankcard fees 32,931
 30,641
 34,075
 33,318
 33,172
 32,931
Investment securities gains, net 1,331
 2,945
 39,142
 6,011
 2,769
 1,331
Other fee income 19,130
 22,567
 21,138
 20,220
 21,170
 19,130
(Decrease) increase in fair value of private equity investments, net (378) (2,963) 8,233
Gain on sale of Memphis branches, net 5,789
 
 
 
 
 5,789
Other non-interest income 33,736
 29,122
 31,487
 34,339
 32,788
 33,358
Total non-interest income $262,104
 253,571
 313,966
 $273,194
 267,920
 262,104
            

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Principal Components of Non-interest Income
Service charges on deposit accounts were $78.9$81.4 million in 2014,2016, an increase of $1.1$1.3 million, or 1.4%1.6%, from the previous year, and $77.8$80.1 million in 2013, a decrease2015, an increase of 0.5%1.6% from 2012.2014. Service charges on deposit accounts consist of NSF fees, account analysis fees, and all other service charges. NSF fees were $36.0$37.7 million in 2014,2016, an increase of $2.0 million,$447 thousand, or 5.9%1.2%, from 2013,2015, due primarily to an increase in overdraft service utilization rates and higher opt-in rates under Regulation E (Regulation E limits the ability of a financial institution to assess an overdraft fee for paying automated teller machine and debit card transactions that overdraw a customer's account unless the customer affirmatively consents, or opts-in, to the institution's payment of overdrafts for these transactions).rates. Account analysis fees were $22.9$24.3 million in 2014,2016, up $669$998 thousand, or 3.0%4.3%, compared to 2013 primarily2015 largely due to pricing structure changes.fee increases to align more closely with market rates. All other service charges on deposit accounts, which consist primarily of monthly fees on retail demand deposit and saving accounts, were $19.9$19.4 million for 2014,2016, a decrease of $1.6 million,$163 thousand, or 7.3%0.8%, compared to 2013 with more retail customers meeting requirements to qualify for free checking products.2015.
Fiduciary and asset management fees are derived from providing estate administration, employee benefit plan administration, personal trust, corporate trust, corporate bond, investment management and financial planning services. Fiduciary and asset management fees were $45.246.6 million in 20142016, an increase of $1.8 million,$666 thousand, or 4.1%1.5%, from 2013,2015, driven in part by continued growth in AUM with growth of 3.4% from 2015. Fiduciary and asset management fees were $45.9 million in 2015, an increase of 1.6% from 2014, due to new talent acquisition in strategic markets and an increase in assets under management of 7.4%2.5%. Fiduciary and asset management fees were $43.5 million in 2013, an increase of 2.2% from 2012, due to an increase in fees from trust services.
At December 31, 20142016, the market value of assets under management (AUM)AUM was approximately $10.6$11.2 billion, an increase of 7.4%3.4% from 20132015, and $9.8$10.8 billion at December 31, 20132015, an increase of 11.9%2.5% from 2012.2014. Reported AUM include approximately $274$246 million and $289$240 million at December 31, 20142016 and 20132015, respectively, of assets managed for certain Synovus employee retirement plans. AUM consist of all assets where Synovus has investment authority. Assets under advisement were approximately $3.6$3.4 billion and $2.6$3.2 billion at December 31, 20142016 and 20132015, respectively. Assets under advisement consist of non-managed assets as well as non-custody assets where Synovus earns a consulting fee. Assets under advisement at December 31, 20142016 increased 39.2%5.3% from 20132015 following an increasea decrease of 5.8%11.4% in 20132015 from 2012 as Synovus strategically grows this category.2014. Total assets under management and advisement were approximately $14.2$14.6 billion at December 31, 20142016 compared to approximately $12.4$14.0 billion at December 31, 20132015. Many of the fiduciary and asset management fee charges are based on asset values, and changes in these values throughout the year directly impact fees earned.
Brokerage revenue was $27.127.0 million in 20142016, a $450an $827 thousand, or 1.6%3.0%, decrease from 20132015, and $27.5$27.9 million in 20132015, a $625$767 thousand, or 2.3%2.8%, increase from 2012.2014. The decline in 2016 from 2015 was largely driven by market conditions during the first nine months of 2016 with customers executing fewer transactions on average. Brokerage revenue consists primarily of brokerage commissions. Brokerage assetsAUM were $4.78$1.91 billion and $4.67$1.70 billion as of December 31, 20142016 and 20132015, respectively.
Mortgage banking income decreased $4.1 million,increased $163 thousand, or 18.4%0.7%, for the year ended December 31, 20142016 compared to 20132015. Mortgage banking income increased $5.7 million, or 31.3%, during 2015 compared to 2014 due primarily from a decreaseto an increase in mortgage production with a declinewhich was driven by the rate environment, talent acquisitions, investments in refinancing volume that began in the third quarter of 2013. Mortgage banking income decreased $9.8 million, or 30.3%, during 2013 compared to 2012 due primarily to a decrease in mortgage production with refinance volume down significantly as well as lower revenue per loan due to new purchase market competitive pressures.key markets, and enhanced product offerings.
Bankcard fees increased $2.3 million,$146 thousand, or 7.5%0.4%, for the year ended December 31, 20142016 compared to 20132015, due primarily to an increase in transaction volume.. Bankcard fees consist primarily of credit card interchange fees and debit card interchange fees. Debit card interchange fees were $13.6$17.1 million, up $711$448 thousand, or 5.5%2.7%, for the year ended December 31, 20142016, compared to 20132015. Credit card interchange fees were $22.6$22.3 million, up $1.5 million,down $666 thousand, or 6.9%2.9%, for the year ended December 31, 20142016 compared to 20132015. Bankcard fees decreased $3.4 million,increased $241 thousand, or 10.1%0.7%, for the year ended December 31, 20132015 compared to 2012, primarily due to a $2.9 million benefit recorded during 2012 from a change in the debit card rewards program.2014.
Other fee income includes fees for letters of credit and unused lines of credit, safe deposit box fees, access fees for automatic teller machineATM use, customer swap dealer fees, and other service charges. Other fee income declined $3.4 million,was lower by $950 thousand, or 15.2%4.5%, for the year ended December 31, 20142016 compared to 20132015 due primarily to a declinedecrease in customer swap dealer fees. Other fee income increased $1.4$2.0 million, or 6.8%10.7%, for 20132015 compared to 2012. The increase in other fee income for the year ended December 31, 2013 compared to 2012 was largely2014 due primarily to an increase in customer swap dealer fees.
Private equity investments consist primarily of an equity method investment in a venture capital fund. The net loss in 2014 and 2013 consisted mostly of net unrealized losses on various investments within the fund and the net gain in 2012 consisted mostly of unrealized gains on various investments within the fund.
The gain on sale of Memphis branches consists of a gain, net of associated costs, from the sale of certain loans, premises, deposits, and other assets and liabilities of the Memphis, Tennessee operations of Trust One Bank, a division of Synovus Bank on January 17, 2014. Please see "Part II - Item 8. Financial Statements and Supplementary Data - Note 2 - Disposition/Acquisition" of this Report for further explanation of this transaction.
The main components of other non-interest income are income from company-owned life insurance policies, insurance commissions, gains from sales of government guaranteed loans, card sponsorship fees, and other miscellaneous items. Other non-interest income increased $4.6was up $1.6 million, or 15.8%4.7%, in 2016 compared to 2015. The increase of $1.6 million was driven by growth in insurance revenues. Insurance revenues grew $1.9 million, or 64.6%, over prior year, reflecting Synovus' ability to meet additional needs of its financial management services customers. Additionally, 2016 included an increase of $1.3 million in gains from bank-owned life insurance death benefits as well as an increase of $666 thousand in company-owned life insurance policy revenue driven by additional investments during 2015. Gains from sales of government guaranteed loans were $4.9 million in 2016 compared to $5.4 million in 2015. Earnings on equity method investments resulted in a net loss of $46 thousand in 2016 compared to a net gain of $1.6 million in 2015. Other non-interest income declined $570 thousand, or 1.7%, for the year ended December 31, 20142015 compared to 2013.2014. Other non-interest income for 2014 included a $3.1 million gain from

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the sale of a branch property. Other non-interest income decreased $2.4 million, or 7.5%, for the year ended December 31, 2013 compared to 2012. Other non-interest income for 2012 included higher levels of miscellaneous income items as well as higher levels of insurance commissions.


Non-interest Expense
Non-interestTotal non-interest expense for 20142016 was $745.0$755.9 million, up $3.5an increase of $38.3 million, or 0.5%5.3%, from 2013, following2015, and $717.7 million in 2015, a decrease of $74.7$27.3 million, or 9.2%3.7%, in 2013 compared to 2012.2014. Adjusted non-interest expense, which excludes fair value adjustment to Visa indemnification charges,derivative, loss on early extinguishment of debt, net, merger-related expense, restructuring charges, other credit costs,litigation settlement/contingency expenses, and litigation settlement expenses,amortization of intangibles was $675.7$732.5 million in 2014,2016, an increase of $5.2$23.4 million, or 0.8%3.3%, from 2013, following a decline2015, and $709.0 million in 2015, an increase of $21.8$1.1 million, or 3.1%0.1%, in 2013 from 2012.2014. The increase in adjusted non-interest expense during 20142016 was due largelyprimarily to planned investmentsan increase in advertising.  During 2014,salaries and other personnel expense reflecting annual salary increases and higher commissions and incentive compensation. Synovus completed the implementation of expense savings initiatives which will result in annualized expense savings of approximately $30 million. The implementation of these initiatives resulted inexpects 2017 total non-interest expense savings of approximately $18 million during 2014. These savings were offset by incremental expenses associated with planned investments in talent, technology, and advertising. The decline in adjusted non-interest expense during 2013 was primarily the result of expense reduction initiatives implemented during 2013.increase to be 2% to 4%. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation.reconciliation to GAAP measure.
The following table summarizes this datanon-interest expense for the years ended December 31, 20142016, 20132015, and 2012.2014.
Table 24 - Non-interest Expense    
 Years Ended December 31, Years Ended December 31,
(in thousands) 2014 2013 2012 2016 2015 2014
Salaries and other personnel expense $371,904
 368,152
 375,872
 $402,026
 380,918
 371,904
Net occupancy and equipment expense 105,806
 103,339
 105,575
 109,347
 107,466
 105,806
Third-party processing expense 40,042
 40,135
 38,006
 46,320
 42,851
 40,042
FDIC insurance and other regulatory fees 34,043
 32,758
 45,408
 26,714
 27,091
 33,485
Professional fees 26,440
 38,776
 41,307
 26,698
 26,646
 26,440
Advertising expense 24,037
 8,971
 6,614
 20,264
 15,477
 24,037
Foreclosed real estate expense, net 25,321
 33,864
 90,655
 12,838
 22,803
 25,321
Losses on other loans held for sale, net 1,567
 329
 4,681
Visa indemnification charges 3,041
 1,600
 6,304
Fair value adjustment to Visa derivative 5,795
 1,464
 3,041
Loss on early extinguishment of debt, net 4,735
 1,533
 
Merger-related expense 1,636
 
 
Restructuring charges 20,585
 11,064
 5,412
 8,267
 36
 20,585
Other operating expenses 92,212
 102,549
 96,403
 91,283
 91,370
 94,337
Total non-interest expense $744,998
 741,537
 816,237
 $755,923
 717,655
 744,998
            
20142016 vs. 20132015
Total employees were 4,511 at December 31, 2014, down 185 or 3.9% from 4,696 at December 31, 2013. The year-over-year decline includes the elimination of approximately 300 positions in connection with branch closings, further refinement of our branch staffing model, as well as other efficiency initiatives, offset somewhat by workforce additions in Corporate Banking, information technology, and centralized customer care centers. Salaries and other personnel expensesexpense increased $3.8$21.1 million, or 1.0%5.5%, during 2014 driven byin 2016 compared to 2015 due primarily to annual merit increases and higher levelscommissions and incentive compensation. Synovus continues to maintain an expense discipline on this important component, which reflects a 0.4% reduction in headcount from a year ago (reduction of production incentives0.9% excluding impact of acquisition of Global One). Moreover, Synovus continues to strategically invest in talent and other variable compensation.technology that enhance the customer experience and drive revenue growth.
Net occupancy and equipment expense increased $2.5$1.9 million, or 2.4%1.8%, during 2014 driven by technology investments, including the rollout of almost 200 new full-service ATMs during the year. These additional costs were partially offset by savings realized through Synovus' continued rationalization of2016. Synovus continues to evaluate its branch network while deploying additional digital and consolidation of other business facilities. Synovuson-line capabilities to increase convenience for customers while lowering transaction costs, and identified and closed 16nine branches during 2014the year ended December 31, 2016. Synovus' branch network consists of 248 branches at December 31, 2016.
Third-party processing expense includes all third-party core operating system and sold 4processing charges as well as third-party servicing charges. Third-party processing expense increased $3.5 million, or 8.1%, compared to 2015 driven by an increase of $2.6 million from servicing charges associated with growth from Synovus' two consumer-based lending partnerships. One lending partnership began near the end of the third quarter of 2015 and the other lending partnership began in the Memphis transaction bringing total branch count at year-end to 258.second quarter of 2016.
FDIC insurance costs and other regulatory fees increased $1.3 million,declined $377 thousand, or 3.9%1.4%, in 20142016 compared to 2013 due2015. On March 15, 2016 , the FDIC approved a final rule to increase the DIF to the phase-out fromstatutorily required minimum level of 1.35 percent. Congress, in the earnings component measureDodd-Frank Act, increased the minimum for the DIF reserve ratio, the ratio of the deferred tax asset recapture of $637.5 million recordedamount in the fourthfund to insured deposits, from 1.15 percent to 1.35 percent and required that the ratio reach that level by September 30, 2020. Further, the Dodd-Frank Act also made banks with $10 billion or more in total assets responsible for the increase from 1.15 percent to 1.35 percent. Under a rule adopted by the FDIC in 2011, regular assessment rates for all banks decline when the reserve ratio reaches 1.15 percent, which occurred during the second quarter of 2012 and an increase2016. Banks with total assets of less than $10 billion have substantially lower assessment rates under the 2011 rule. The final rule imposed on banks with at least $10 billion in the 2014assets a surcharge of 4.5 cents per $100 of their assessment base, driven by loan growth.after making certain adjustments. The FDIC expects the reserve ratio will likely reach 1.35 percent after
Professional fees declined $12.3 million or 31.8% in 2014

approximately two years of payments of the surcharges. The final rule became effective on July 1, 2016 with surcharge assessments beginning July 1, 2016. Synovus' FDIC insurance cost remained relatively flat for the second half of 2016 compared to 2013. The decline in professional fees during 2014 was driven by a decrease in attorney fees and included the benefitfirst half of a $2.6 million net insurance recovery for incurred legal fees related to litigation.2016 following the surcharge assessment since regular assessment rates declined at the same time the surcharge assessment became effective.

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Advertising expense increased $15.1was up $4.8 million or 167.9%, in 20142016 compared to 2013 due to2015 as a 2014 advertising campaign, highlighted by our "bankresult of here" campaign, that includedSynovus increasing brand and capability awareness in key markets throughout Synovus' footprint.activities.
Foreclosed real estate costs declined $8.5$10.0 million, or 25.2%43.7%, to $25.3$12.8 million in 2014. The decline was largely2016 as a result of lower levels of write-downs due to declines in fair value of ORE, as well as lower inventory due to a reduction in the level of foreclosures. For further discussionforeclosures as well as lower levels of foreclosed real estate, see "Partlosses and write-downs due to declines in fair value of ORE. ORE was $22.3 million at December 31, 2016, down $24.7 million or 52.6% from $47.0 million at December 31, 2015.
Merger-related expense consists of professional fees relating to the October 1, 2016 acquisition of Global One. See"Part II - Item 8. Financial Statements and Supplementary Data - Note 92 - Other Real Estate"Acquisition" in this Report for more information on the acquisition of Global One.
During January 2016, Synovus repurchased $124.7 million of its subordinated notes maturing in 2017 in conjunction with Synovus' cash tender offer that commenced on December 23, 2015 and expired on January 22, 2016. 2016 results include a $4.7 million pre-tax loss relating to this Report.tender offer.
Visa indemnification charges were $3.0 million in 2014, an increase of $1.4 million compared to 2013 due to additional funding of the Visa litigation escrow account as allocated under the Covered Litigation.
Restructuring charges forFor the year ended December 31, 2014 of $20.62016, restructuring charges totaled $8.3 million relate primarilywith $5.3 million related to new expense savings initiatives that were approvedSynovus' continued corporate real estate optimization activities. Synovus continues to evaluate its branch network while deploying additional digital and on-line capabilities to increase convenience for customers while lowering transaction costs, and identified and closed nine branches during 2014. The 2014 expense savings initiatives will provide annualized cost savings of $30 million. The initiatives include the consolidation or closing of certain branch locations as well as workforce reductions.   Asset impairment and lease termination charges, net of $11.6 million for the year ended December 31, 2014 consist primarily of2016. Asset impairment charges related to the closure of 13 branches during 2014.   Severance charges of $7.2 million for the year ended December 31, 2014 consist of estimated involuntary termination benefits for targeted staff reductionsassociated with branch closures identified during 2014. These termination benefits are provided under an ongoing benefit arrangement as defined in ASC 712, Compensation-Nonretirement Postemployment Benefits; accordingly, the charges were recorded pursuant to the liability recognition criteria of ASC 712.   Additionally, substantially all of the professional fees and other charges of $1.8 million for the year ended December 31, 2014 consist of professional fees incurred in connection with an organizational restructuring implemented during 2014. For further explanation of restructuring charges, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 3 - Restructuring Charges" of this Report.2016 totaled $2.8 million.
The decline in other operating expenses of $10.3 million in 2014 from 2013 is primarily due to declines in credit related expenses including property taxes and appraisal costs on non-performing loans and commitment reserve expense, as well as declines in most other expense categories. Other operating expenses for 20142016 included $12.8$2.5 million in litigation settlement expenses and other operating expenses for 20132015 included $10.0$5.1 million in litigation loss settlement/contingency accruals.expenses. Please refer to "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings" of this Report for a more detailed discussion of legal proceedings and expenses related thereto.
2013The efficiency ratio and adjusted efficiency ratio for 2016 were 64.74% and 61.06%, respectively, both showing an 87 basis points improvement from 2015. Synovus remains focused on achieving its long-term goal of an adjusted efficiency ratio below 60%. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation to GAAP measure.
2015 vs. 20122014
Total employees were 4,696 at December 31, 2013, down 267 or 5.4% from 4,963 employees at December 31, 2012. Salaries and other personnel expenses decreased $7.7expense increased $9.0 million, or 2.1% from 2012,2.4%, in 2015 compared to 2014 due primarily due to higher production-driven incentives and annual merit increases. These increases were partially offset by the decrease in salaries and other personnel expense resulting from the decline of 59, or 1.3%, in total headcount but partially offsetat December 31, 2015 compared to December 31, 2014. The decline in headcount was driven primarily by increasesthe elimination of positions during 2014 in employee insurance costs.connection with branch closings, further refinement of our branch staffing model, and other efficiency initiatives.
Net occupancy and equipment expense declined $2.2increased $1.7 million, or 2.1%1.6%, during 2013, reflecting savings realized from ongoing efficiency initiatives.2015 and included a $1.1 million charge for lease exit costs. Synovus continued to invest in technology and rationalize its branch network which consisted of 257 branches at December 31, 2015.
Third-party processing expense includes all third-party core operating system and processing charges. Third-party processing expense increased $2.8 million, or 7.0%, compared to 2014 driven by investments in technology.
FDIC insurance costs and other regulatory fees decreased $12.6declined $6.4 million, or 27.9%19.1%, in 20132015 compared to 20122014 primarily due to a declinesignificant improvement in credit metrics included in the FDIC assessment rate for Synovus Bank.scorecard with declines of 24.9% and 35.7% in NPAs and accruing TDRs, respectively.
Advertising expense was $15.5 million in 2015 compared to $24.0 million in 2014. During 2015, we paused on broad-based brand awareness advertising spend while we conducted customer research, focusing instead on targeted retail campaigns and capability advertising. This resulted in a significant reduction in advertising costs compared to 2014.
Foreclosed real estate expense decreased $56.8costs declined $2.5 million, or 62.6%9.9%, down from $90.7to $22.8 million during 2012.in 2015. The decline was largely a result of lower levels of losses and write-downs due to declines in fair value of ORE, as well as lower inventory due to a reduction in the level of foreclosures. For further discussion of foreclosed real estate, see
Other operating expenses for 2015 included $5.1 million in litigation settlement/contingency expenses, and other operating expenses for 2014 included $12.8 million in litigation settlement expenses. Please refer to "Part II - Item 8. Financial Statements


and Supplementary Data - Note 921 - Other Real Estate"Legal Proceedings" of this Report.Report for a more detailed discussion of legal proceedings and expenses related thereto.
Restructuring charges for the years ended December 31, 2013 and 2012 of $11.1 million and $5.4 million, respectively, relate primarily to expense savings initiatives implemented during those years which consisted primarily of the consolidation or closing of certain branch locations as well as workforce reductions. Asset impairment and lease termination charges for the years ended December 31, 2013 and 2012 consisted primarily of charges related to the closure of 15 branches and the consolidation of certain back-office facilities. The involuntary termination benefits relating to these workforce reductions were provided under a one-time benefit arrangement as defined in ASC 420, Exit or Disposal Costs or Obligations; accordingly, the charges were recorded pursuant to the liability recognition criteria of ASC 420. For further explanation of restructuring charges, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 3 - Restructuring Charges" of this Report.
Other operating expenses for 2013 included a $10.0 million litigation loss contingency accrual.

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Income Taxes
Income tax expense was $107.3$141.7 million for the year ended December 31, 20142016 compared to $93.2$132.5 million and $107.3 million for the yearyears ended December 31, 2013,2015 and an income tax benefit of $798.7 million for the year ended December 31, 2012. The 2012 income tax benefit was primarily due to the $802.8 million income tax benefit recognized during the three months ended December 31, 2012 upon the reversal of substantially all of the deferred tax asset valuation allowance.2014, respectively. The effective income tax rate for the years ended December 31, 2016, 2015 and 2014 was 36.5%, 36.9% and 2013 was 35.5% and 36.9%, respectively. The change in the effective rate is primarily due to the Company's recognition during the fourth quarter of 2014 of tax benefits from a favorable state filing position. Synovus currently expects an effective income tax rate of approximately 36% to 37% for the year ending December 31, 2015.2017. The effective income tax rate in future periods could be affected by items that are infrequent in nature such as new legislation and changes in the deferred tax asset valuation allowance. See" Part II Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies", as well as "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies and Note 24 - Income Taxes" of this Report for additional discussion regarding deferred income taxes.
Deferred tax assets represent amounts available to reduce income taxes payable in future years. At December 31, 2014,2016, total deferred tax assets, net of valuation allowance, were $622.5$395.4 million compared to $744.6$511.9 million at December 31, 2013.2015. The decline is mainly due to the utilization of NOL carryforwards.
Management evaluates the realizability of deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all positive and negative evidence. Based on the weight of all the positive and negative evidence at December 31, 2014, management has concluded that it is more likely than not that the results of future operations will generate sufficient taxable income to realize the deferred tax assets. The valuation allowance of $12.3 million at December 31, 2014 is related to specific state income tax credits that have various expiration dates through the tax year 2024 and are expected to expire before they can be utilized.
The positive evidence supporting the realization of the Company’s deferred tax assets at December 31, 2014 includes generation of taxable income in 2014 and 2013, continued improvement in credit quality, record of long-term positive earnings prior to the most recent economic downturn, the Company’s strong capital position, as well as sufficient amounts of projected future taxable income, of the appropriate character, to support the realization of $622.5 million of the Company’s net deferred tax asset. Management's confidence in the realization of projected future taxable income is based on an analysis of the Company's risk profile and trends in financial performance, including credit quality trends. In determining whether management's projections of future taxable income are reliable, management considered objective evidence supporting the forecast assumptions as well as actual results over the past three years which demonstrate the Company's ability to reasonably project future results of operations.
Synovus currently expects to realize the $622.5$395.4 million in net deferred tax assets well in advance of the statutory carryforward period. $364.8At December 31, 2016, $126.4 million or 58.6%32% of the net deferred tax asset at December 31, 2014 relates to Federalfederal net operating losses which have expiration dates beginning in 20282031 through 2032.2036. Approximately $1.04 billion$361 million in taxable income must be generated to allow for the realization of the corresponding deferred tax asset. Additionally, $159.7$213.9 million of the net deferred tax assets have no expiration date as of December 31, 2014.2016. See “Part"Part II - Item 8. Financial Statements and Supplementary Data - Note 24 - Income Taxes"" of this Report for additional informationdiscussion regarding Federal and state NOL and tax credit carryforwards by expiration date.deferred income taxes.
Future changes in the tax laws could significantly impact Synovus'Currently, income tax expense, deferredreform is being considered which could result in a reduction of the corporate federal income tax asset balance, andrate.   A reduction of the amount of taxes payable. Recent proposals to lower the Federal corporate federal income tax rate would result in a reduction to ournet deferred tax asset balance upon enactment of the new tax legislation,write-off, with a corresponding one-time, non-cash increase in income tax expense. Such increase in income tax expenseThis charge could be material to our results of operations. However, ouroperations if the reduction in the corporate income tax expenserate is enacted with an effective date of January 1, 2017.  Taxable income in future periods will result in continued declines in the net deferred tax asset balance. Accordingly, if the rate reduction is enacted effective January 1, 2018, the impact to our results of operations is not expected to be significant because the net deferred tax asset write-off would be reducedlargely offset by a reduction in subsequent periods, thus benefiting after-tax profitability.  our effective income tax rate for the year.
The Tax Reform Act of 1986 contains provisions that limit the utilization of NOL carryovers if there has been an “ownership change” as defined in Section 382 of the IRC.Code. In general, this would occur if ownership of common stock held by one or more 5% shareholders increased by more than 50 percentage points over their lowest pre-change ownership within a three-year period. If Synovus experiences such an ownership change, the utilization of pre-change NOLs to reduce future federal income tax obligations could be limited. To reduce the likelihood of such an ownership change, Synovus adopted a Rights Plan in 2010 that was ratified by Synovus shareholders in 2011.2011 and was subsequently amended in 2013 and ratified by Synovus shareholders in 2014. The Rights Plan was extendedrenewed on April 24, 2013 to20, 2016 and will expire on April 28, 2016.29, 2019. See “Part I - Item 1A. Risk Factors - Issuances or sales of common stock or other equity securities could result in an “ownership change” as defined for U.S. federal income tax purposes. In the event an “ownership change” were to occur, our ability to fully utilize a significant portion of our U.S. federal and state tax net operating losses and certain built-in losses that have not been recognized for tax purposes could be impaired as a result of the operation of Section 382 of the Code."

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Credit Quality
During 2014,2016, credit quality continued to improve, with allmost key credit quality measures improving from 20132015 levels.
Total credit costs
Total credit costs (provision for loan losses plus other credit costs which consist primarily of foreclosed real estate expense, net and other loan expenses) for the years ended December 31, 20142016, 20132015, and 20122014 were $66.7$47.5 million, $118.0$50.7 million, and $432.6$66.7 million, respectively, including provision for loan losses of $33.828.0 million, $69.619.0 million and $320.4$33.8 million, respectively, and net expenses related to foreclosed real estate of $25.312.8 million, $33.922.8 million, and $90.7$25.3 million, respectively. Total credit costs for 2016 declined $3.1 million or 6.2% from 2015, driven primarily by a decline of $10.0 million or 43.7% in net foreclosed real estate expenses partially offset by a $9.0 million or 47.3% increase in provision for loan losses.Total credit costs for 2015 declined $16.0 million or 24.0% from 2014, driven primarily by a $14.8 million or 43.8% decrease in provision for loan losses and lower net foreclosed real estate expenses. Total credit costs for 2014 declined $51.3 million or 43.5% from 2013, driven primarily by a $35.8 million or 51.4% decrease in provision for loan losses and lower net foreclosed real estate expenses. Total credit costs for 2013 declined $314.6 million or 72.7% from 2012, driven primarily by a $250.8 million decrease in provision for loan losses and lower net foreclosed real estate expenses. 2012 credit costs included approximately $157 million from the sale of distressed assets completed during the fourth quarter of 2012.
Non-performing Assets
Total NPAs were $286.8$175.7 million at December 31, 20142016, a $252.8$39.7 million or 46.8%18.4% decrease from $539.6$215.4 million at December 31, 2013.2015. The decline in non-performing assets was primarily due to lower NPL inflows, resolution and disposition of non-performing assets and charge-offs.charge-


offs. Total non-performing assets as a percentage of total loans, other loans held for sale, and other real estate declined 22 basis points to 1.35%0.74% at December 31, 20142016 compared to 2.67%0.96% at December 31, 2013. NPAs are expected to continue to decline at a modest pace in 2015.
Non-performing loans were $197.8$153.4 million at December 31, 2014,2016, a $218.5$15.0 million or 52.5%8.9% decrease from $416.3$168.4 million at December 31, 2013.2015. The decline was driven by a $104.0 million or 43.4% decrease in NPL inflows and resolution and disposition of distressed loans (which includes some performing loans). CRE NPLs decreased by $175.3 million or 68.9% from 2013 and accounted for 80.2% of the total 2014 decrease in NPLs. Total non-performing loans as a percentage of total loans were 0.94%0.64% at December 31, 20142016 compared to 2.08%0.75% at December 31, 2013.2015.
ORE was $85.5$22.3 million at December 31, 2014,2016, down $27.2$24.7 million or 24.1%52.6% from $112.6$47.0 million at December 31, 2013.2015. The decline from 20132015 was driven by sales, fewer properties being transferred into other real estate, and to a lesser extent, write-downs for declines in fair value subsequent to foreclosure.ORE sales for 20142016 were $57.9$34.9 million compared to $110.4$51.1 million in 2013.2015.
The following table shows the components of NPAs by portfolio class at December 31, 20142016 and 2013.2015.
Table 25 - NPAs by Portfolio Class
December 31,December 31,
2014 20132016 2015
(in thousands)
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
 
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
 
NPLs(1)
 Impaired Loans Held for Sale ORE 
Total NPAs(2)
Investment properties$20,720
 
 14,665
 35,385
 $66,454
 190
 8,199
 74,843$5,436
 $
 $746
 $6,182
 $23,040
 
 $3,689
 26,729
1-4 family properties24,197
 1,039
 21,025
 46,261
 33,819
 3,191
 28,208
 65,21818,108
 
 5,659
 23,767
 16,839
 
 11,976
 28,815
Land acquisition34,120
 
 28,487
 62,607
 154,095
 1,475
 38,450
 194,0207,071
 
 5,868
 12,939
 17,768
 
 15,677
 33,445
Total commercial real estate79,037
 1,039
 64,177
 144,253
 254,368
 4,856
 74,857
 334,08130,615
 
 12,273
 42,888
 57,647
 
 31,342
 88,989
Commercial, financial, and agricultural40,614
 694
 6,756
 48,064
 62,977
 441
 14,170
 77,58859,074
 
 5,004
 64,078
 49,137
 
 6,116
 55,253
Owner-occupied26,099
 364
 6,852
 33,315
 39,239
 5,388
 12,619
 57,24616,503
 
 1,549
 18,052
 20,293
 
 2,556
 22,849
Total commercial and industrial66,713
 1,058
 13,608
 81,379
 102,216
 5,829
 26,789
 134,83475,577
 
 6,553
 82,130
 69,430
 
 8,672
 78,102
Retail52,007
 1,510
 7,687
 61,204
 59,716
 
 10,983
 70,69947,186
 
 3,482
 50,668
 41,293
 
 7,016
 48,309
Total$197,757
 3,607
 85,472
 286,836
 $416,300
 10,685
 112,629
 539,614$153,378
 $
 $22,308
 $175,686
 $168,370
 
 $47,030
 215,400
                             
(1) NPL ratio is 0.94%0.64% and 2.08%0.75% at December 31, 20142016 and 2013,2015, respectively.
(2) NPA ratio is 1.35%0.74% and 2.67%0.96% at December 31, 20142016 and 2013,2015, respectively.
NPL inflows declined $104.0were up slightly for 2016 to $123.5 million or 43.4% from $239.4compared to $104.4 million for 2015. 2013 to $135.4 million for 2014, with declines in all portfolio components. For more detailed information on NPL inflows for 2014 and 2013, refer to the table below, NPL Inflows by Portfolio Class.

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The following table shows NPL inflows by portfolio class for the years ended December 31, 20142016 and 20132015.
Table 26 - NPL Inflows by Portfolio ClassYears Ended December 31,Years Ended December 31,
(in thousands)2014 20132016 2015 
Investment properties$8,911
 $36,385
$13,581
 $16,050
 
1-4 family properties17,736
 46,008
6,525
 5,822
 
Land acquisition10,521
 22,193
3,699
 5,193
 
Total commercial real estate37,168
 104,586
23,805
 27,065
 
Commercial, financial, and agricultural36,044
 45,413
55,395
 34,458
 
Owner-occupied24,921
 32,578
15,750
 18,631
 
Total commercial and industrial60,965
 77,991
71,145
 53,089
 
Retail37,266
 56,805
28,501
 24,199
 
Total NPL inflows$135,399
 $239,382
$123,451
 $104,353
 
       




Asset Dispositions
During 20142016, 20132015 and 2012,2014, Synovus completed sales of distressed assets (consisting primarily of NPLs and ORE) with total carrying values of $54.8 million, $79.3 million, and $119.1 million, $251.6 million, and $918.8 million, respectively. The higher level of distressed asset sales in 2012 was driven by a $545 million bulk sale completed during the fourth quarter of 2012. Distressed asset sales have been a component of Synovus' strategy to further strengthen the balance sheet, improve asset quality, and enhance future earnings. This component of Synovus' strategy is expected to continue at a measured pace in 2015 as resolution of the lower level of legacy problem credits continues.
Troubled Debt Restructurings
When borrowers are experiencing financial difficulties, the Company may, in order to assist the borrowers in repaying the principal and interest owed to the Company, make certain modifications to the borrower's loan. All loan modifications, renewals, and refinances are evaluated for troubled debt restructuring (TDR) classification. In accordance with ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, issued in April 2011, a TDR is defined as a modification with a borrower that is experiencing financial difficulties, and the creditor has granted a financial concession that it would not normally make. The market interest rate concept in ASU 2011-02 states that if a borrower does not otherwise have access to funds at a market interest rate for debt with characteristics similar to those of the restructured debt, the restructuring would be considered to be at a below-market rate, which indicates that the lender may have granted a concession. Since Synovus often decreases or maintains the interest rate upon renewal of a commercial loan, including renewals of loans involving borrowers experiencing financial difficulties, the market rate concept has become a significant factor in determining if a loan is classified as a TDR. All TDR's are considered to be impaired loans, and the amount of impairment, if any, is determined in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan-an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40.
Concessions provided by Synovus in a TDR are generally made in order to assist borrowers so that debt service is not interrupted and to mitigate the potential for loan losses. A number of factors are reviewed when a loan is renewed, refinanced, or modified, including cash flows, collateral values, guarantees, and loan structures. Concessions are primarily in the form of providing a below market interest rate given the borrower's credit risk to assist the borrower in managing cash flows, an extension of the maturity of the loan generally for less than one year, or a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time). These types of concessions may be made during the term of a loan or upon the maturity of a loan, as a loan renewal. Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concessions are being granted, including consideration of whether the renewed loan has an interest rate that is at market, given the credit risk related to the loan. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of three months or less, are generally not considered to be financial concessions. Further, it is generally Synovus' practice not to defer principal and/or interest for more than twelve months.
Non-accruing TDRs may generally be returned to accrual status if there has been a period of performance, consisting usually of at least a six month sustained period of repayment performance in accordance with the terms of the agreement. Consistent with regulatory guidance, a TDR will generally no longer be reported as a TDR after a period of performance which is generally a minimum of six months and after the loan has been reported as a TDR at a year-end reporting date, and if at the time of the modification, the interest rate was at market, considering the credit risk associated with the borrower.

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At December 31, 20142016, troubled debt restructurings (accruing and non-accruing) were $423.0$207.2 million, a decrease of $346.8$64.1 million or 45.0%23.6% compared to December 31, 20132015. Non-accruing TDRs of $74.6$11.4 million at December 31, 20142016 decreased $138.8$36.0 million or 65.0%76.0% from December 31, 2013,2015, primarily due to principal reductions. Accruing TDRs were $348.4$195.8 million at December 31, 20142016 compared to $556.4$223.9 million at December 31, 2013,2015, a decrease of $208.0$28.1 million or 37.4%12.6%, primarily due to a decline in TDR inflows as well as fewer TDRs having to retain the TDR designation upon subsequent renewal, refinance, or modification. At December 31, 20142016, the allowance for loan losses allocated to these accruing TDRs was $21.0$9.8 million compared to $27.7$12.6 million at December 31, 20132015. The allowance for loan losses allocated to accruing TDRs has declined due to the decreased level of accruing TDRs. Accruing TDRs are considered performing because they are performing in accordance with the restructured terms. At both December 31, 20142016 and 2013,2015, approximately 99% of accruing TDRs were current. In addition, subsequent defaults on accruing TDRs (defaults defined as the earlier of the TDR being placed on non-accrual status or reaching 90 days past due with respect to principal and/or interest payments within twelve months of the TDR designation) have declined significantly to 15remained low, and consisted of only two defaults with a total recorded investment of $3.6$181 thousand and seven defaults with a recorded investment of $12.5 million for the yearyears ended December 31, 2014 compared to 42 defaults with a total recorded investment of $20.9 million for the year ended December 31, 2013.2016 and 2015, respectively,
The table below shows accruing TDRs by grade at December 31, 20142016 and 2013.2015.
Table 27 - Accruing TDRs by Risk GradeDecember 31,Table 27 - Accruing TDRs by Risk Grade
December 31,
2014 20132016 2015
(dollars in thousands)Amount % Amount %Amount % Amount %
Pass$86,354
 24.8% $114,930
 20.7%$81,615
 41.7% $75,015
 33.5%
Special mention65,446
 18.8
 153,547
 27.6
29,250
 14.9
 40,365
 18.0
Substandard accruing196,627
 56.4
 287,933
 51.7
84,911
 43.4
 108,493
 48.5
Total accruing TDRs$348,427
 100.0% $556,410
 100.0%$195,776
 100.0% $223,873
 100.0%
              


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Table of Contents

The following table shows accruing TDRs, and the allowance for loan losses on accruing TDRs by portfolio class and the aging of accruing TDRs by portfolio class at December 31, 20142016 and 2013.2015.
Table 28 - Accruing TDRs Aging and Allowance for Loan Losses by Portfolio Class
December 31, 2014December 31, 2016
(in thousands)Current 
30-89 Days
Past Due
 
90+ Days
Past Due
 Total Allowance for Loan LossesCurrent 
30-89 Days
Past Due
 
90+ Days
Past Due
 Total Allowance for Loan Losses
Investment properties$109,436
 
 
 109,436
 5,294
$31,422
 133
 
 31,555
 1,679
1-4 family properties39,655
 
 
 39,655
 6,838
31,391
 
 
 31,391
 1,294
Land acquisition43,696
 
 
 43,696
 2,815
16,078
 10
 
 16,088
 845
Total commercial real estate192,787
 
 
 192,787
 14,947
78,891
 143
 
 79,034
 3,818
Commercial, financial and agricultural46,995
 197
 
 47,192
 2,373
31,443
 798
 
 32,241
 2,919
Owner-occupied66,463
 548
 
 67,011
 2,854
52,333
 
 
 52,333
 2,332
Total commercial and industrial113,458
 745
 
 114,203
 5,227
83,776
 798
 
 84,574
 5,251
Home equity lines4,657
 191
 
 4,848
 129
7,526
 412
 
 7,938
 120
Consumer mortgages28,714
 2,164
 418
 31,296
 592
18,518
 572
 
 19,090
 487
Credit cards
 
 
 
 

 
 
 
 
Other retail loans5,095
 180
 18
 5,293
 101
5,013
 127
 
 5,140
 167
Total retail38,466
 2,535
 436
 41,437
 822
31,057
 1,111
 
 32,168
 774
Total accruing TDRs$344,711
 3,280
 436
 348,427
 20,996
193,724
 2,052
 
 195,776
 9,843
         December 31, 2015
December 31, 2013
(in thousands)Current 
30-89 Days
Past Due
 
90+ Days
Past Due
 Total Allowance for Loan LossesCurrent 
30-89 Days
Past Due
 
90+ Days
Past Due
 Total Allowance for Loan Losses
Investment properties$141,289
 1,657
 
 142,946
 4,410
$51,080
 
 
 51,080
 4,820
1-4 family properties104,567
 1,618
 43
 106,228
 7,243
43,764
 
 
 43,764
 2,665
Land acquisition69,976
 
 
 69,976
 5,090
19,929
 380
 
 20,309
 899
Total commercial real estate315,832
 3,275
 43
 319,150
 16,743
114,773
 380
 
 115,153
 8,384
Commercial, financial and agricultural94,086
 567
 59
 94,712
 5,394
24,934
 592
 208
 25,734
 1,257
Owner-occupied86,397
 2,303
 66
 88,766
 4,341
47,141
 387
 
 47,528
 1,995
Total commercial and industrial180,483
 2,870
 125
 183,478
 9,735
72,075
 979
 208
 73,262
 3,252
Home equity lines2,475
 275
 
 2,750
 116
9,575
 
 
 9,575
 206
Consumer mortgages42,383
 1,371
 265
 44,019
 967
20,520
 712
 
 21,232
 581
Credit cards
 
 
 
 

 
 
 
 
Other retail loans6,951
 62
 
 7,013
 109
4,459
 192
 
 4,651
 132
Total retail51,809
 1,708
 265
 53,782
 1,192
34,554
 904
 
 35,458
 919
Total accruing TDRs$548,124
 7,853
 433
 556,410
 27,670
$221,402
 2,263
 208
 223,873
 12,555
                  

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The following table shows non-accruing TDRs by portfolio class at December 31, 20142016 and 20132015.
Table 29 - Non-accruing TDRs by Portfolio Class    
December 31,December 31,
(in thousands)2014 20132016 2015
Investment properties$15,922
 $53,130
$58
 $19,998
1-4 family properties7,523
 8,368
2,781
 2,957
Land acquisition24,037
 124,324
366
 9,924
Total commercial real estate47,482
 185,822
3,205
 32,879
Commercial, financial and agricultural7,478
 13,518
4,515
 7,753
Owner-occupied14,427
 8,267
239
 1,777
Total commercial and industrial21,905
 21,785
4,754
 9,530
Home equity lines893
 1,060
846
 548
Consumer mortgages4,256
 4,727
2,571
 4,103
Other retail loans66
 13
16
 340
Total retail5,215
 5,800
3,433
 4,991
Total non-accruing TDRs$74,602
 213,407
$11,392
 $47,400
      
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 6 - Loans and Allowance for Loan Losses" of this Report for further information.
Past Due Loans
Loans past due 90 days or more, which based on a determination of collectability are accruing interest, are classified as past due loans. Synovus’ policy discourages making additional loans to a borrower or any related interest of the borrower who has a loan that is past due as to principal or interest more than 90 days and remains on accruing status. Additionally, Synovus’ policy prohibits making additional loans to a borrower, or any related interest of a borrower, who is on nonaccrual status except under certain workout plans and if such extension of credit aids with loss mitigation.
Past due loans have remained at historically low levels. As a percentage of total loans outstanding, loans 90 days past due and still accruing interest were 0.02%0.01% at both December 31, 20142016 and 20132015. These loans are in the process of collection, and management believes that sufficient collateral value securing these loans exists to cover contractual interest and principal payments. As a percentage of total loans outstanding, loans 30 or more days past due and still accruing interest were 0.24%0.27% and 0.36%0.21% at December 31, 20142016 and 20132015, respectively, with improvements in every category.respectively.

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The following table shows the aging of past due loans by portfolio class at December 31, 20142016 and 20132015.
Table 30 - Loans Past Due by Portfolio Class
December 31,December 31,
2014 20132016 2015
30-89 Days Past Due 90+ Days Past Due 30-89 Days Past Due 90+ Days Past Due30-89 Days Past Due 90+ Days Past Due 30-89 Days Past Due 90+ Days Past Due
(dollars in thousands)Amount
 % Amount
 % Amount
 % Amount
 %Amount
 % Amount
 % Amount
 % Amount
 %
Investment properties$1,851
 0.04% $
 % $3,552
 0.08% $40
 %$2,958
 0.05% $
 % $2,284
 0.04% $
 %
1-4 family properties4,067
 0.36
 432
 0.05
 6,267
 0.54
 527
 0.05
4,962
 0.48
 161
 0.02
 6,300
 0.57
 103
 0.01
Land acquisition363
 0.06
 
 
 1,100
 0.16
 300
 0.04
1,117
 0.27
 
 
 639
 0.12
 32
 0.01
Total commercial real estate6,281
 0.09
 432
 0.04
 10,919
 0.17
 867
 0.01
9,037
 0.12
 161
 
 9,223
 0.13
 135
 
Commercial, financial and agricultural9,979
 0.16
 1,790
 0.03
 18,985
 0.32
 813
 0.01
9,542
 0.14
 720
 0.01
 12,222
 0.19
 785
 0.01
Owner-occupied6,404
 0.16
 225
 0.01
 11,113
 0.28
 129
 
17,913
 0.39
 244
 0.01
 5,254
 0.12
 95
 
Total commercial and industrial16,383
 0.16
 2,015
 0.02
 30,098
 0.30
 942
 0.01
27,455
 0.24
 964
 0.01
 17,476
 0.16
 880
 0.01
Home equity lines6,992
 0.42
 703
 0.04
 4,919
 0.31
 136
 0.01
10,013
 0.62
 473
 0.03
 5,882
 0.35
 
 
Consumer mortgages12,626
 0.75
 12
 
 18,068
 1.19
 1,011
 0.07
7,876
 0.34
 81
 
 8,657
 0.45
 134
 0.01
Credit cards1,971
 0.78
 1,374
 0.54
 1,917
 0.75
 1,507
 0.59
1,819
 0.78
 1,417
 0.61
 1,663
 0.69
 1,446
 0.60
Other retail loans2,361
 0.78
 101
 0.03
 2,190
 0.77
 26
 0.01
5,771
 0.71
 39
 
 2,390
 0.56
 26
 0.01
Total retail23,950
 0.61
 2,190
 0.06
 27,094
 0.74
 2,680
 0.07
25,479
 0.51
 2,010
 0.04
 18,592
 0.43
 1,606
 0.04
Total loans past due$46,614
 0.22% $4,637
 0.02% $68,111
 0.34% $4,489
 0.02%$61,971
 0.26% $3,135
 0.01% $45,291
 0.20% $2,621
 0.01%
                              
Potential Problem Loans
Management continuously monitors non-performing and past due loans to mitigate further deterioration regarding the condition of these loans. Potential problem loans are defined by management as certain performing loans with a well-defined weakness where there is information about possible credit problems of borrowers which causes management to have doubts as to the ability of such borrowers to comply with the present repayment terms of such loans. Potential problem commercial loans consist of substandard accruing loans but exclude both loans 90 days past due and still accruing interest and substandard accruing troubled debt restructurings, which are reported separately. Management’s decision to include performing loans in the category of potential problem loans indicates that management has recognized a higher degree of risk associated with these loans. In addition to accruing loans 90 days past due and accruing restructured loans, Synovus had $222.5$162.0 million of potential problem commercial loans at December 31, 20142016 compared to $239.3$181.0 million at December 31, 20132015. Management’s current expectation of probable losses from potential problem loans is included in the allowance for loan losses, and management cannot predict at this time whether these potential problem loans ultimately will become non-performing loans or result in losses.
Net Charge-offs
Total net charge-offs were $79.1$28.7 million,, or 0.39%0.12% of average loans for 20142016, a decreaseslight increase of $56.4$907 thousand or 3.3% compared to 2015. Total net charge-offs were $27.8 million or 41.6%, compared to $135.4 million or 0.69%0.13% of average loans for 2013. Total net charge-offs were $135.42015, a decrease of $51.2 million or 0.69%64.8% compared to $79.1 million, or 0.39% of average loans for 2013, a decrease of $348.0 million or 72.0%, compared to $483.5 million or 2.45% of average loans for 2012.2014. Net charge-offs have declined from 2013 and 20122014 levels primarily as a result of lower mark-to-market charges, decreased charge-offs related to NPL inflows, and lower charges on the resolution and disposition of distressed loans. Net charge-offs in 2012 include the impactas a percentage of $163.9 million in net charge-offs from distressed loan sales with a carrying value of $474.4 million which were completed during the fourth quarter of 2012 and consisted primarily of distressedaverage loans sold in a bulk sale.Net charge-offs for 20152017 are expected to be in the 3015 to 4020 basis points range.


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The following table shows net charge-offs (recoveries) by portfolio class for the years ended December 31, 20142016, 20132015 and 2012.2014.
Table 31 - Net Charge-offs by Portfolio ClassYears Ended December 31,
Table 31 - Net Charge-offs (Recoveries) by Portfolio ClassTable 31 - Net Charge-offs (Recoveries) by Portfolio Class
Years Ended December 31,
2014 2013 20122016 2015 2014
(dollars in thousands)Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
Investment properties$14,413
 0.30% $30,300
 0.69% $83,242
 1.87%$4,544
 0.08% $(441) (0.01)% $14,413
 0.30%
1-4 family properties4,872
 0.42
 17,663
 1.37
 80,327
 5.42
(145) (0.01) 2,065
 0.19
 4,872
 0.42
Land for future development18,644
 2.97
 22,000
 2.76
 116,554
 11.92
(1,409) (0.31) (1,270) (0.23) 18,644
 2.97
Total commercial real estate37,929
 0.57
 69,963
 1.08
 280,123
 4.06
2,990
 0.04
 354
 0.01
 37,929
 0.57
Commercial, financial and agricultural16,736
 0.28
 20,804
 0.36
 92,588
 1.71
12,255
 0.18
 8,464
 0.13
 16,736
 0.28
Owner-occupied7,577
 0.19
 18,214
 0.45
 64,478
 1.62
3,713
 0.08
 5,508
 0.13
 7,577
 0.19
Total commercial and industrial24,313
 0.24
 39,018
 0.41
 157,066
 1.68
15,968
 0.14
 13,972
 0.13
 24,313
 0.24
Home equity lines5,361
 0.33
 7,798
 0.51
 18,884
 1.19
1,462
 0.09
 2,996
 0.18
 5,361
 0.33
Consumer mortgages4,442
 0.28
 10,117
 0.72
 18,156
 1.30
1,425
 0.07
 5,506
 0.31
 4,442
 0.28
Credit cards4,532
 1.80
 5,892
 2.27
 7,480
 2.84
4,500
 1.92
 3,991
 1.64
 4,532
 1.80
Other retail loans2,478
 0.86
 2,655
 0.96
 1,749
 0.62
2,393
 0.39
 1,012
 0.30
 2,478
 0.86
Total retail16,813
 0.45
 26,462
 0.76
 46,269
 1.31
9,780
 0.21
 13,505
 0.33
 16,813
 0.45
Total net charge-offs$79,055
 0.39% $135,443
 0.69% $483,458
 2.45%$28,738
 0.12% $27,831
 0.13 % $79,055
 0.39%
                      
(1) Net charge-off ratio as a percentage of average loans.
Provision for Loan Losses and Allowance for Loan Losses
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 6 - Loans and Allowance for Loan Losses" and "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Policies" of this Report for further information.
The provision for loan losses for the year ended December 31, 20142016 was $33.8$28.0 million, a decreasean increase of $35.8$9.0 million or 51.4%47.3% compared to 2013.2015. The increase was due to growth in loans outstanding, movement towards expected normalization of provision expense levels, as well as the continued stabilization of the allowance for loan loss factors. The provision for loan losses for the year ended December 31, 20132015 was $69.6$19.0 million, a decrease of $250.8$14.8 million or 78.3%43.8% compared to 2012.2014. The decreasesdecrease in the provision for loan losses from 20132014 to 2014 and 2012 to 2013 are2015 was primarily due to continued improvement in credit quality during 2015 and 2014, and 2013, including decreasedreduced NPL inflows and NPLs, lower net charge-offs, and reducedlower levels of loans rated special mention and accruing substandard. Pre-tax charges of approximately $157 million related to the bulk sale of distressed assets completed during the fourth quarter of 2012 also contributed to the decline in the provision for loan losses from 2012 to 2013.
The allowance for loan losses at December 31, 20142016 was $261.3$251.8 million or 1.24%1.06% of total loans, compared to $307.6$252.5 million or 1.53%1.13% of total loans at December 31, 2013.2015. The slight decrease in the allowance for loan losses during 20142016 was due to the continuedprimarily a result of improvement in credit quality during 2014. The improvements in credit quality included reduced NPL inflows and NPLs, as well as decreased net charge-offs and lower levelsthe overall risk profile of loans rated substandard accruing and special mention.the loan portfolio.

72


A summary by loan category of loans charged off, recoveries of loans previously charged off, and additions to the allowance through provision for loan losses for the years ended December 31, 2016, 2015, 2014, 2013, and 2012 is presented in the following table:
Table 32 - Allowance for Loan Losses – Summary of Activity by Loan Category
 Years Ended December 31,Years Ended December 31,
(dollars in thousands) 2014 2013 2012 2011 20102016 2015 2014 2013 2012
Allowance for loan losses at beginning of year $307,560
 373,405
 536,494
 703,547
 943,725
$252,496
 261,317
 307,560
 373,405
 536,494
Allowance for loan losses of sold loans (1,019) 
 
 
 
Allowance for loan losses of sold Memphis loans
 
 (1,019) 
 
Loans charged off                   
Commercial:                   
Commercial, financial, and agricultural 30,024
 38,121
 117,398
 125,356
 231,820
20,058
 16,589
 30,024
 38,121
 117,398
Owner-occupied 8,917
 20,815
 67,413
 54,361
 61,143
4,981
 5,994
 8,917
 20,815
 67,413
Real estate — construction 31,753
 51,651
 208,130
 223,026
 719,032
6,815
 9,019
 31,753
 51,651
 208,130
Real estate — mortgage 17,963
 35,380
 108,569
 161,271
 294,494
11,401
 4,979
 17,963
 35,380
 108,569
Total commercial 88,657
 145,967
 501,510
 564,014
 1,306,489
43,255
 36,581
 88,657
 145,967
 501,510
Retail:                   
Real estate — mortgage 15,636
 22,662
 43,364
 56,839
 86,069
6,071
 13,020
 15,636
 22,662
 43,364
Retail loans — credit cards 6,114
 7,811
 9,110
 13,598
 18,937
5,376
 5,382
 6,114
 7,811
 9,110
Retail loans — other 3,131
 3,513
 2,791
 5,263
 6,428
3,258
 2,356
 3,131
 3,513
 2,791
Total retail 24,881
 33,986
 55,265
 75,700
 111,434
14,705
 20,758
 24,881
 33,986
 55,265
Total loans charged off 113,538
 179,953
 556,775
 639,714
 1,417,923
57,960
 57,339
 113,538
 179,953
 556,775
Recoveries of loans previously charged off                   
Commercial:                   
Commercial, financial, and agricultural 13,287
 17,314
 24,810
 16,719
 13,989
7,803
 8,125
 13,287
 17,314
 24,810
Owner-occupied 1,341
 2,604
 2,935
 3,049
 2,633
1,268
 486
 1,341
 2,604
 2,935
Real estate — construction 8,714
 11,348
 23,721
 17,880
 16,056
7,846
 8,202
 8,714
 11,348
 23,721
Real estate — mortgage 3,073
 5,720
 12,855
 7,724
 6,012
7,380
 5,442
 3,073
 5,720
 12,855
Total commercial 26,415
 36,986
 64,321
 45,372
 38,690
24,297
 22,255
 26,415
 36,986
 64,321
Retail:                   
Real estate — mortgage 5,832
 4,748
 6,324
 5,082
 3,385
3,184
 4,518
 5,832
 4,748
 6,324
Retail loans — credit cards 1,583
 1,918
 1,630
 1,893
 2,095
876
 1,391
 1,583
 1,918
 1,630
Retail loans — other 653
 858
 1,042
 1,519
 2,301
865
 1,344
 653
 858
 1,042
Total retail 8,068
 7,524
 8,996
 8,494
 7,781
4,925
 7,253
 8,068
 7,524
 8,996
Recoveries of loans previously charged off 34,483
 44,510
 73,317
 53,866
 46,471
29,222
 29,508
 34,483
 44,510
 73,317
Net loans charged off 79,055
 135,443
 483,458
 585,848
 1,371,452
28,738
 27,831
 79,055
 135,443
 483,458
Provision for loan losses 33,831
 69,598
 320,369
 418,795
 1,131,274
28,000
 19,010
 33,831
 69,598
 320,369
Allowance for loan losses at end of year $261,317
 $307,560
 373,405
 536,494
 703,547
$251,758
 252,496
 261,317
 307,560
 373,405
Ratios:                   
Allowance for loan losses to loans, net of deferred fees and costs 1.24% 1.53
 1.91
 2.67
 3.26
1.06% 1.13
 1.24
 1.53
 1.91
Net charge-offs as a percentage of average loans net of deferred fees and costs 0.39% 0.69
 2.45
 2.84
 5.82
0.12% 0.13
 0.39
 0.69
 2.45
Allowance to non-performing loans excluding collateral-dependent impaired loans with no related allowance 197.22% 95.43
 93.49
 124.04
 192.60
202.01% 189.47
 197.22
 95.43
 93.49
                   


73


The following table shows the allocation of the allowance for loan losses by loan category at December 31, 20142016, 20132015, 2012, 2011,2014, 2013, and 2010.2012.
Table 33 - Allocation of Allowance for Loan Losses
December 31,December 31,
2014 2013 2012 2011 20102016 2015 2014 2013 2012
(dollars in thousands)Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
 Amount 
%(1)    
Commercial                                      
Commercial, financial, and agricultural$76,981
 29.5% $76,992
 29.4% $90,122
 28.6% $118,887
 26.1% $155,211
 25.0%$88,208
 29.0% $83,859
 28.8% $76,981
 29.3% $76,992
 29.4% $90,122
 28.6%
Owner-occupied41,129
 19.3
 38,443
 20.1
 48,373
 20.3
 68,522
 19.9
 68,770
 19.0
37,570
 19.4
 39,130
 19.2
 41,129
 19.4
 38,443
 20.1
 48,373
 20.3
Real estate — construction48,742
 8.1
 53,697
 8.8
 90,156
 8.9
 145,421
 11.9
 197,337
 14.4
33,827
 7.2
 38,354
 9.7
 48,742
 8.1
 53,697
 8.8
 90,156
 8.9
Real estate — mortgage52,729
 24.6
 73,949
 23.6
 77,770
 24.3
 103,673
 24.3
 156,586
 24.4
47,989
 23.6
 48,779
 23.2
 52,729
 24.7
 73,949
 23.6
 77,770
 24.3
Total commercial219,581
 81.5
 243,081
 81.9
 306,421
 82.1
 436,503
 82.2
 577,904
 82.8
207,594
 79.2
 210,122
 80.9
 219,581
 81.5
 243,081
 81.9
 306,421
 82.1
  

                          

        
Retail                                      
Real estate — mortgage29,887
 15.9
 29,607
 15.4
 24,577
 15.1
 36,813
 15.1
 25,937
 14.5
28,381
 16.4
 29,579
 16.1
 29,887
 15.9
 29,607
 15.4
 24,577
 15.1
Retail loans — credit cards9,853
 1.2
 10,030
 1.3
 12,278
 1.4
 12,870
 1.3
 12,990
 1.3
8,936
 1.0
 8,604
 1.1
 9,853
 1.2
 10,030
 1.3
 12,278
 1.4
Retail loans — other1,996
 1.4
 1,842
 1.4
 2,129
 1.4
 2,310
 1.4
 2,628
 1.4
6,847
 3.4
 4,191
 1.9
 1,996
 1.4
 1,842
 1.4
 2,129
 1.4
Total retail41,736
 18.5
 41,479
 18.1
 38,984
 17.9
 51,993
 17.8% 41,555
 17.2
44,164
 20.8
 42,374
 19.1
 41,736
 18.5
 41,479
 18.1
 38,984
 17.9
Unallocated
 
 23,000
 
 28,000
 
 47,998
 
 84,088
 

   
 
 
 
 23,000
 
 28,000
 
Total allowance for loan losses$261,317
 100.0% $307,560
 100.0% $373,405
 100.0% $536,494
 100.0% $703,547
 100.0%$251,758
 100.0% $252,496
 100.0% $261,317
 100.0% $307,560
 100.0% $373,405
 100.0%
                                      
(1)  Loan balance in each category expressed as a percentage of total loans, net of deferred fees and costs.

The following table shows selected credit quality metrics at December 31, 20142016, 20132015, 2012, 2011,2014, 2013, and 2010.2012.
Table 34 - Selected Credit Quality Metrics Table 34 - Selected Credit Quality Metrics
December 31,December 31,
(dollars in thousands)2014 2013 2012 2011 20102016 2015 2014 2013 2012
Non-performing loans $197,757
 416,300
 543,333
 883,021
 891,622
$153,378
 168,370
 197,757
 416,300
 543,333
Impaired loans held for sale 3,607
 10,685
 9,455
 30,156
 127,365

 
 3,607
 10,685
 9,455
Other real estate85,472
 112,629
 150,271
 204,232
 261,305
22,308
 47,030
 85,472
 112,629
 150,271
Non-performing assets $286,836
 539,614
 703,059
 1,117,409
 1,280,292
$175,686
 215,400
 286,836
 539,614
 703,059
Loans 90 days past due and still accruing$4,637
 4,489
 6,811
 14,520
 16,222
$3,135
 2,621
 4,637
 4,489
 6,811
As a % of loans0.02% 0.02
 0.03
 0.07
 0.08
0.01% 0.01
 0.02
 0.02
 0.03
Total past due loans and still accruing$51,251
 72,600
 104,825
 149,442
 176,756
$65,106
 47,912
 51,251
 72,600
 104,825
As a % of loans0.24% 0.36
 0.54
 0.74
 0.82
0.27% 0.21
 0.24
 0.36
 0.54
Accruing TDRs$348,427
 556,410
 673,383
 668,472
 464,123
$195,776
 223,873
 348,427
 556,410
 673,383
Non-performing loans as a % of total loans0.94% 2.08
 2.78
 4.40
 4.13
0.64% 0.75
 0.94
 2.08
 2.78
Non-performing assets as a % of total loans, other loans held for sale, and ORE1.35% 2.67
 3.57
 5.50
 5.83
0.74% 0.96
 1.35
 2.67
 3.57
                  

74


Table of Contents

Capital Resources
Synovus isand Synovus Bank are required to comply with the capital adequacy standards established by their primary federal regulator, the Federal Reserve Board and our subsidiary bank, Synovus Bank, must comply with similar capital adequacy standards established by the FDIC.Reserve. Synovus has always placed great emphasis on maintaining a solid capital base and continues to satisfy applicable regulatory capital requirements.
At December 31, 2016, Synovus' and Synovus Bank's capital levels each exceeded well-capitalized requirements currently in effect. The following table presents certain ratios used to measure Synovus and Synovus Bank's capitalization.
Table 35 – Capital Ratios         
(dollars in thousands) December 31, 2014 December 31, 2013 December 31, 2016 December 31, 2015 
Tier 1 capital         
Synovus Financial Corp. $2,543,625
 2,351,493
 $2,685,880
 2,660,016
 
Synovus Bank 2,988,189
 2,806,197
 3,187,583
 3,136,132
 
Tier 1 common equity (1)
    
Common equity tier 1 capital (transitional)     
Synovus Financial Corp. 2,407,645
 2,215,631
 2,654,287
 2,660,016
 
Synovus Bank 3,187,583
 3,136,132
 
Total risk-based capital         
Synovus Financial Corp. 2,987,406
 2,900,865
 3,201,268
 3,255,758
 
Synovus Bank 3,251,836
 3,084,756
 3,441,563
 3,390,764
 
Tier 1 capital ratio         
Synovus Financial Corp. 10.86% 10.54
 10.07% 10.37
 
Synovus Bank 12.76
 12.61
 11.97
 12.25
 
Tier 1 common equity ratio (1)
    
Common equity tier 1 capital ratio (transitional)     
Synovus Financial Corp. 10.28
 9.93
 9.96
 10.37
 
Synovus Bank 11.97
 12.25
 
Total risk-based capital to risk-weighted assets ratio         
Synovus Financial Corp. 12.75
 13.00
 12.01
 12.70
 
Synovus Bank 13.89
 13.86
 12.93
 13.25
 
Leverage ratio         
Synovus Financial Corp. 9.67
 9.13
 8.99
 9.43
 
Synovus Bank 11.39
 10.94
 10.68
 11.15
 
Tangible common equity to tangible assets ratio (1)
         
Synovus Financial Corp. 10.69
 10.68
 9.09
 9.90
 
         
(1)See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP-Non-GAAP Financial Measures" of this Report for applicable reconciliation.reconciliation to GAAP measure.
The Basel III capital rules became effective January 1, 2015, for Synovus and Synovus Bank, subject to a transition period for several aspects, including the capital conservation buffer and certain regulatory capital adjustments and deductions, as described below. Under the Basel III capital rules, the minimum capital requirements for Synovus and Synovus Bank include a common equity Tier 1 (CET1) ratio of 4.5%; Tier 1 capital ratio of 6%; total capital ratio of 8%; and leverage ratio of 4%. When fully phased-in on January 1, 2019, the Basel III capital rules include a capital conservation buffer of 2.5% that is added on top of each of the minimum risk-based capital ratios. The implementation of the capital conservation buffer will begin on January 1, 2016 at the 0.625% level and be phased-in over a three-year period (increasing by that amount on each subsequent January 1, until it reaches 2.5% on January 1, 2019). As a financial holding company, Synovus and its subsidiary bank, Synovus Bank, are required to maintain capital levels required for a well-capitalized institution as defined by federal banking regulations. TheUnder the Basel III capital measures used by the federal banking regulators include the total risk-based capitalrules, Synovus and Synovus Bank are well-capitalized if each has a CET1 ratio theof 6.5% or greater, a Tier 1 risk-based capital ratio and the leverage ratio. Synovus Bank is a state-chartered bank under the regulations of the GA DBF. Under applicable regulations, Synovus Bank is well-capitalized if it has8% or greater, a total risk-based capital ratio of 10% or greater, a Tier 1 capital ratio of 6% or greater, a leverage ratio of 5% or greater, and isare not subject to any written agreement, order, capital directive, or prompt corrective action directive from a federal and/or state banking regulatory agency to meet and maintain a specific capital level for any capital measure. However, even if
With regard to our share repurchase programs, Synovus Bank satisfies all applicable quantitative criteria to be considered well-capitalized,completed its $300 million share repurchase program during the regulations also establish procedures for “downgrading”fourth quarter of 2016. This program was authorized during the third quarter of 2015 and was executed over a 15 month period through a combination of open market transactions and an institution toASR. In 2016, Synovus repurchased a lower capital category based on supervisory factors other than capital. At December 31, 2014, Synovus' capital ratios were well above current regulatory requirements and Synovus Bank's capital levels exceeded well-capitalized requirements. All Tier 1 capital ratios increased astotal of December 31, 2014 compared to December 31, 2013 driven by earnings and accretion$262.9 million, or 8.7 million shares, of deferred tax assets with some offset from an increase in risk-weighted assets due to loan growth and common stock, repurchases.$212.9 million, or 7.3 million shares, of common stock of which was executed through open
On October 21, 2014,

market transactions and $50.0 million, or 1.4 million shares, of which was executed through an ASR. During the fourth quarter of 2015, Synovus announced arepurchased $37.1 million, or 1.2 million shares, through open market transactions. Synovus completed its $250 million share repurchase program which will expireduring the third quarter of 2015. This program was announced on October 21, 2014 and expired on October 23, 2015, and announced a 43% increase in the quarterly2015. Under this program, Synovus repurchased 9.1 million shares of common stock dividend withthrough a combination of open market transactions and an increase from $0.07 to $0.10 per share effective with the quarterly dividend paid on January 2, 2015. DuringASR. From October 2014 Synovus entered into an accelerated share repurchase (ASR) agreement to purchase $75.0 million of Synovus common stock, under the share repurchase program. As of December 31, 2014, Synovus had repurchased 2,510,460 shares under the ASR agreement. During Januarythrough September 30, 2015, Synovus repurchased 391,612 shares upon completion of the ASR agreement. Additionally, during the fourth quarter of 2014, Synovus repurchased $13.1$175.0 million, or 503,7696.2 million shares, of common stock through open market transactions, under the share repurchase program.

75


On July 26, 2013, Synovus redeemed all 967,870including $161.9 million, or 5.7 million shares, of its Series A Preferred Stockcommon stock repurchased during 2015. Synovus also entered into a $75.0 million ASR in October 2014. During 2014, Synovus repurchased 2.5 million shares of common stock under this ASR, and during January 2015, Synovus repurchased 392 thousand shares upon completion of this ASR.
On December 7, 2015, Synovus issued to the U.S. Treasury under the CPP established under TARP. Over two-thirds$250 million aggregate principal amount of the TARP redemption was funded by internally available funds from an upstream dividend of $680.0 million from Synovus Bank. The balance of the redemption was funded by net proceeds from the following equity offerings completedsubordinated notes due in July 2013. On July 24, 2013, Synovus completed2025 in a public offering, for aggregate proceeds of 8,552,936 shares$246.6 million, net of debt issuance costs. Also during the fourth quarter of 2015, Synovus repurchased $46.7 million of its common stock at $21.63 per share. The offering generated net proceeds2017 subordinated notes in privately negotiated transactions which resulted in a pre-tax loss of $175.2$1.5 million. On July 25, 2013,During January 2016, Synovus completed a public offering of $130repurchased $124.7 million of Series C Preferred Stock.  The offering generated net proceeds of $126.0 million. From the date of issuance to, but excluding, August 1, 2018, the rate for declared dividends is 7.875% per annum.  From2017 subordinated notes in conjunction with Synovus' cash tender offer that commenced on December 23, 2015 and including August 1, 2018, the dividend rate will change to a floating rate equal to the three-month LIBOR plus a spread of 6.39% per annum.
During 2013, the Federal Reserve released final United States Basel III regulatory capital rules implementing the global regulatory capital reforms of Basel III and certain changes required by the Dodd-Frank Wall Street Reform and Consumer Protection Act. The FDIC and OCC also approved the final rule during 2013. The rule applies to all banking organizations that are currently subject to regulatory capital requirements as well as certain savings and loan holding companies. The rule strengthens the definition of regulatory capital, increases risk-based capital requirements, and makes selected changes to the calculation of risk-weighted assets. The rule becomes effective January 1, 2015, for Synovus and most banking organizations, subject to a transition period for several aspects of the rule, including the new minimum capital ratio requirements, the capital conservation buffer, and the regulatory capital adjustments and deductions. Under the final rules, the minimum capital requirements will be a common equity Tier 1 ratio of 4.5%; Tier 1 capital ratio of 6%; Total capital ratio of 8%; and leverage ratio of 4%. When fully phased-inexpired on January 1, 2019, the new rules22, 2016. 2016 results include a capital conservation buffer of 2.5% that is added on top of the minimum risk-based capital ratios. Additionally, the new rules also revise the "prompt corrective action" regulations pursuant$4.7 million pre-tax loss relating to Section 38 of the Federal Deposit Insurance Act, with the following requirements for well-capitalized status: Common equity Tier 1 ratio of 6.5%; Tier 1 capital ratio of 8% (as compared to the current 6%); Total capital ratio of 10%; and leverage ratio of 5%. Based on management's interpretation of the regulation, Synovus' estimated common equity Tier 1 (CET1) ratio under Basel III, on a fully phased-in basis, as of December 31, 2014 is approximately 10.07%, which is well in excess of the regulatory requirement prescribed by the final rule, and compares to a Tier 1 common equity ratio of 10.28% in effect at December 31, 2014. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" of this Report for applicable reconciliation.tender offer.
Under Basel I, there have been limitations on the inclusion of deferred tax assets for regulatory capital based on Tier 1 capital levels and projected future earnings. As of December 31, 2014,2016, total disallowed deferred tax assets were $492.2$218.3 million or 2.10%0.82% of risk weightedrisk-weighted assets compared to $618.5$341.1 million or 2.77%1.33% of risk weightedrisk-weighted assets at December 31, 2013.2015. Disallowed deferred tax assets for CET1 were $131.0 million at December 31, 2016 compared to $215.5 million at December 31, 2015, due to a three-year phase-in of the total disallowed deferred tax asset for the CET1 capital measure. Basel III revisesrevised the deferred tax asset limitation criteria effective January 1, 2015 and now includes the component of deferred tax assets arising from temporary timing differences in regulatory capital up to certain levels of CET1. Thus, the disallowed portion of deferred tax assets under Basel III, is comprised of net operating lossNOL carryforwards and tax credit carryforwards. The treatment of deferred tax assets under Basel III is estimated to have an initial favorable impact on Synovus' regulatory capital ratios. Synovus' deferred tax asset shouldis projected to continue to decrease over time,decline, thus creating additional regulatory capital in future periods. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Income Taxes" in this Report for more information on Synovus' net deferred tax asset.
Synovus' CET1 ratio was 9.96% at December 31, 2016 under Basel III transitional provisions and the estimated fully phased-in CET1 ratio, as of December 31, 2016, was 9.51%, both of which are well in excess of regulatory requirements. See "Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations - Non-GAAP Financial Measures" in this Report for applicable reconciliation to GAAP measure.
Management currently believes, based on internal capital analyses and earnings projections, that Synovus' capital position is adequate to meet current and future regulatory minimum capital requirements. Synovus' 2016 DFAST results show that capital ratios remain above regulatory minimums throughout the forecast period in the severely adverse scenario. During the fourth quarter of 2016, Synovus' Board of Directors authorized a new share repurchase program of up to $200 million of the Company's common stock to be executed during 2017. The Board of Directors also approved a 25% increase in the Company's quarterly common stock dividend from $0.12 to $0.15 per share, effective with the quarterly dividend payable in April 2017.
Liquidity
Liquidity represents the extent to which Synovus has readily available sources of funding needed to meet the needs of depositors, borrowers and creditors, to support asset growth, and to otherwise sustain operations of Synovus and its subsidiaries, at a reasonable cost, on a timely basis, and without adverse consequences. ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk, interest rate risk, and market risk and has the authority to establish policies relative to these risks. ALCO, operating under liquidity and funding policies approved by the Board of Directors, actively analyzes contractual and anticipated cash flows in order to properly manage Synovus’ liquidity position.
Contractual and anticipated cash flows are analyzed under normal and stressed conditions to determine forward looking liquidity needs and sources. Synovus analyzes liquidity needs under various scenarios of market conditions and operating performance. This analysis includes stress testing and measures expected sources and uses of funds under each scenario. Emphasis is placed on maintaining numerous sources of current and potential liquidity to allow Synovus to meet its obligations to depositors, borrowers, and creditors on a timely basis.
Liquidity is generated primarily through maturities and repayments of loans by customers, maturities and sales of investment securities, deposit growth, and access to sources of funds other than deposits. Management continuously monitors and maintains appropriate levels of liquidity so as to provide adequate funding sources to manage customer deposit withdrawals, loan requests, and funding maturities. Liquidity is also enhanced by the acquisition of new deposits. Each of the banking divisions monitors deposit flows and evaluates local market conditions in an effort to retain and grow deposits.

76


Synovus Bank also generates liquidity through the national deposit markets through the issuance of brokered certificates of deposit and money market accounts. Synovus Bank accesses these funds from a broad geographic base to diversify its sources of funding and liquidity. Access to these deposits could become more limited if Synovus Bank's asset quality and financial performance were to significantly deteriorate. Synovus Bank has the capacity to access funding through its membership in the FHLB System.system. At December 31, 2014,2016, based on currently pledged collateral, Synovus Bank had access to incremental funding of $790 million, subject to available collateral and FHLB credit policies, through utilization of FHLB advances.
In addition to bank level liquidity management, Synovus must manage liquidity at the Parent Companyparent company level for various operating needs including potential capital infusions into subsidiaries, the servicing of debt, the payment of dividends on our common stock and preferred stock, share repurchases, and payment of general corporate expenses.expenses and potential capital infusions into subsidiaries. The primary source of liquidity for Synovus consists of dividends from Synovus Bank, which is governed by certain rules and regulations of the GA DBF and FDIC. On July 19, 2013, the Parent Company received a $680.0 million dividend from Synovus Bank, which Synovus utilized along with the net proceeds from its July common stock and Series C Preferred Stock offerings to redeem its $967.9 million of Series A Preferred Stock on July 26, 2013.Federal Reserve Bank. During 2014, Synovus Bank received regulatory approval and paidmade upstream dividendscash distributions to the Parent Company totaling $182.0 million to Synovus Financial Corp. Synovus has applied for regulatory approval to allowincluding cash dividends of $90.6 million. During 2015, Synovus Bank made upstream cash distributions to paythe Parent Company totaling $225.0 million including cash dividends during 2015 and has received approval forof $199.9 million. During 2016, Synovus Bank paid upstream cash dividends of $325.0 million to the first quarterParent Company. On January 31, 2017, Synovus Bank paid an upstream cash dividend payment of $75$100.0 million which was paid on February 17, 2015.to the Parent Company. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity, and overall condition. In addition, GA DBF rules and related statutes contain additional restrictionslimitations on payments of dividends by Synovus Bank. In particular, the Georgia Financial Institutions Code contains restrictions on the ability of a Georgia bank to pay dividends other than from retained earnings without the approval of the GA DBF. As
On December 7, 2015, Synovus issued $250 million aggregate principal amount of subordinated debt due in 2025 in a resultpublic offering, for aggregate proceeds of $246.6 million, net of debt issuance costs. Also during the fourth quarter of 2015, Synovus repurchased $46.7 million of its subordinated notes maturing in 2017 in privately negotiated transactions which resulted in a pre-tax loss of $1.5 million. During January 2016, Synovus repurchased $124.7 million of the 2017 notes in conjunction with Synovus' cash tender offer that commenced on December 23, 2015 and expired on January 22, 2016. 2016 results include a $4.7 million pre-tax loss relating to this restriction, Synovus Bank is currently required to seek approval from the GA DBF to pay dividends to Synovus.tender offer.
Synovus presently believes that the sources of liquidity discussed above, including existing liquid funds on hand, are sufficient to meet its anticipated funding needs through the near future.needs. However, if economic conditions were to significantly deteriorate, regulatory capital requirements for Synovus or Synovus Bank increase as the result of regulatory directives or otherwise, or Synovus believes it is prudent to enhance current liquidity levels, then Synovus may seek additional liquidity from external sources. See "Part I – Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market or the way in which we are perceived in such markets, may adversely affect our capital resources, liquidity and financial results.".
Contractual Cash Obligations
The following table summarizes, by remaining maturity, Synovus’ significant contractual cash obligations at December 31, 20142016. Excluded from the table below are certain liabilities with variable cash flows and/or no contractual maturity. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 20 - Commitments and Contingencies" of this Report for information on Synovus' commitments to extend credit including loan commitments and letters of credit. Additionally, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 11 - Deposits" of this Report for information on contractual maturities of time deposits.
Table 36 - Contractual Cash Obligations
Payments Due After December 31, 2014Payments Due After December 31, 2016
(in thousands)1 Year or Less Over 1 - 3 Years 4 - 5 Years After 5 Years Total1 Year or Less Over 1 - 3 Years 4 - 5 Years After 5 Years Total
Long-term debt obligations$243,349
 1,372,507
 686,525
 13,186
 2,315,567
$332,551
 656,286
 837,058
 571,409
 2,397,304
Capital lease obligations96
 218
 226
 1,507
 2,047
113
 222
 230
 1,268
 1,833
Operating lease obligations24,222
 46,404
 37,910
 194,933
 303,469
27,527
 53,773
 46,826
 154,219
 282,345
Purchase commitments30,466
 49,497
 10,979
 38
 90,980
43,147
 40,437
 844
 367
 84,795
Total contractual cash obligations$298,133
 1,468,626
 735,640
 209,664
 2,712,063
$403,338
 750,718
 884,958
 727,263
 2,766,277
                  

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Short-term Borrowings
The following table sets forth certain information regarding federal funds purchased and securities sold under repurchase agreements, the principal components of short-term borrowings.
Table 37 - Short-term Borrowings            
(dollars in thousands) 2014 2013 2012 2016 2015 2014
Balance at December 31, $126,916
 148,132
 201,243
 $159,699
 177,025
 126,916
Weighted average interest rate at December 31, 0.08% 0.13
 0.16
 0.08% 0.08% 0.08%
Maximum month end balance during the year $247,170
 244,048
 398,853
 $286,175
 250,453
 247,170
Average amount outstanding during the year 198,085
 208,267
 320,338
 216,593
 205,305
 198,085
Weighted average interest rate during the year 0.11% 0.16
 0.19
 0.09% 0.08% 0.11%
            
Earning Assets and Sources of Funds
Average total assets for 20142016 increased $207.1 million,$1.38 billion, or 0.8%4.9%, to $26.54$29.48 billion as compared to average total assets for 2013.2015. Average earning assets increased $391.0 million,$1.53 billion, or 1.6%5.9%, in 20142016 as compared to the prior year. Average earning assets represented 91.6%93.4% and 90.8%92.5% of average total assets for 20142016 and 2013,2015, respectively. The increase in average earning assets resulted primarily from a $886.0$1.56 billion increase in average loans, net, and a $305.7 million increase in average loans, net. The increase wastaxable investment securities. These increases were partially offset by a $437.1$353.9 million reductiondecrease in average interest bearing funds held at the Federal Reserve Bank. Average non-interest bearing demand deposits and average money market deposits increased by $531.8 million and $818.9 million, respectively, and represented the primary funding source growth for the year.
Average total assets for 2015 increased $1.56 billion, or 5.9%, to $28.10 billion as compared to average total assets for 2014. Average earning assets increased $1.69 billion, or 7.0%, in 2015 as compared to the prior year. Average earning assets represented 92.5% and 91.6% of average total assets for 2015 and 2014, respectively. The increase in average earning assets resulted primarily from a $1.14 billion increase in average loans, net, a $379.9 million increase in average interest bearing funds at the Federal Reserve Bank, and a $52.2$174.4 million decreaseincrease in average mortgage loans held for sale.taxable investment securities. Average non-interest bearing fundsdemand deposits and average money market deposits increased by $389.0$674.5 million and $653.1 million, respectively, and represented the primary funding source growth for the year.
Average total assets for 2013 decreased $40.1 million, or 0.2%, to $26.33 billion as compared to average total assets for 2012. Average earning assets decreased $596.0 million, or 2.4%, in 2013 as compared to the prior year. Average earning assets represented 90.8% and 92.9% of average total assets for 2013 and 2012, respectively. The reduction in average earning assets resulted primarily from a $359.2 million decrease in total investment securities and a $116.2 million reduction in average interest bearing funds held at the Federal Reserve Bank. The decrease in funding sources utilized to support earning assets was driven by a $684.8 million decrease in average deposits and a $112.1 million decrease in Federal funds purchased and securities sold under repurchase agreements. These decreases in funding sources were partially offset by a $349.3 million increase in average long-term debt.
For more detailed information on the average balance sheets for the years ended December 31, 20142016, , 20132015, and 2012,2014, refer to Table 21 - Average Balances, Interest, and Yields.
The table below shows the maturity of selected loan categories as of December 31, 20142016. Also provided are the amounts due after one year, classified according to the sensitivity in interest rates. Actual repayments of loans may differ from the contractual maturities reflected therein because borrowers have the right to prepay obligations with and without prepayment penalties. Additionally, the refinancing of such loans or the potential delinquency of such loans could create differences between the contractual maturities and the actual repayment of such loans.
Table 38 - Loan Maturity and Interest Rate Sensitivity
December 31, 2014December 31, 2016
(in thousands)One Year Or Less     Over One Year Through Five Years     Over Five Years         TotalOne Year Or Less     Over One Year Through Five Years     Over Five Years         Total
Selected loan categories:              
Commercial, financial, and agricultural$1,721,556
 3,792,935
 711,543
 6,226,034
$1,958,096
 3,995,326
 962,505
 6,915,927
Owner-occupied549,022
 2,205,908
 1,312,049
 4,066,979
697,137
 2,512,162
 1,426,717
 4,636,016
Real estate - construction684,233
 950,097
 71,558
 1,705,888
710,804
 950,297
 56,525
 1,717,626
Total$2,954,811
 6,948,940
 2,095,150
 11,998,901
$3,366,037
 7,457,785
 2,445,747
 13,269,569
       
Loans due after one year:              
Having predetermined interest rates      $4,390,287
      $4,096,411
Having floating or adjustable interest rates      4,653,803
      5,807,121
Total      $9,044,090
      $9,903,532
              

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Recently Issued Accounting Standards
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" of this Report for further information.
Non-GAAP Financial Measures
The measures entitled adjusted pre-tax, pre-credit costs income, adjusted non-interest income, adjusted non-interest expense, adjusted efficiency ratio, average core deposits, average core deposits excluding time deposits, Tier 1 common equity, Tier 1 common equity ratio, the estimatedtransaction deposit accounts, common equity Tier 1 (CET1) ratio under Basel III rules, and(fully phased-in), tangible common equity to tangible assets ratio, adjusted return on average assets, and return on average tangible common equity are not measures recognized under U.S.determined by methods other than in accordance with generally accepted accounting principles (GAAP) and therefore are considered non-GAAP financial measures. The most comparable GAAP measures are income (loss) before income taxes, total non-interest income, total non-interest expense, efficiency ratio, total average deposits, total shareholders' equity, and the ratio of total shareholders’ equity to total assets, return on average assets, and return on average common equity, respectively.
Synovus believes that these non-GAAP financial measures provide meaningful additional information about Synovus to assist management and investors in evaluating Synovus’ capitaloperating results, financial strength and capitalization, and the performance of its core business.business and the strength of its capital position, but they have inherent limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP. These non-GAAP financial measures should not be considered as substitutes for income (loss) before income taxes, total non-interest income, total non-interest expense, total deposits, total shareholders' equity, oradditional views of the ratio of total shareholders’ equityway our financial measures are affected by significant items and other factors, and since they are not required to total assets determined in accordance with GAAP andbe uniformly applied, they may not be comparable to other similarly titled measures at other companies.
The computations of adjusted pre-tax, pre-credit costs income, adjusted non-interest income, adjusted Adjusted non-interest expense and the adjusted efficiency ratio are measures utilized by management to measure the success of expense management initiatives focused on reducing recurring controllable operating costs. Average core deposits and average core transaction deposit accounts are measures used by management to evaluate organic growth of deposits excluding timeand the quality of deposits Tier 1 common equity, Tier 1 common equity ratio, the estimatedas a funding source. The common equity Tier 1 (CET1) ratio under Basel III rules,(fully phased-in) and the tangible common equity to tangible assets ratio are used by management and bank regulators to assess the strength of our capital position. Adjusted return on average assets is a measure used by management to compare Synovus' performance with other financial institutions because it calculates the return on average assets without the impact of items that are not indicative of ongoing operations. Return on average tangible common equity is a measure used by management to compare Synovus’ performance with other financial institutions because it calculates the return available to common shareholders without the impact of intangible assets and their related amortization, thereby allowing management to evaluate the performance of the business consistently.
The computations of adjusted non-interest expense, adjusted efficiency ratio, average core deposits, average core transaction deposit accounts, common equity Tier 1 (CET1) ratio (fully phased-in), tangible common equity to tangible assets ratio, adjusted return on average assets, and return on average tangible common equity and the reconciliation of these measures to income (loss) before income taxes, total non-interest income, total non-interest expense, efficiency ratio, total average deposits, total shareholders' equity and the ratio of total shareholders’ equity to total assets, return on average assets, and return on average common equity are set forth in the tables below.

Table 39 - Reconciliation of Non-GAAP Financial Measures
 Years Ended December 31,
(dollars in thousands)2014 2013 2012 2011 2010
Adjusted Pre-tax, Pre-credit Costs Income         
Income (loss) before income taxes$302,559
 252,628
 31,477
 (59,532) (849,170)
Provision for loan losses33,831
 69,598
 320,369
 418,795
 1,131,274
Other credit costs (1)    
32,834
 48,370
 112,250
 149,293
 198,426
Total credit costs66,665
 117,968
 432,619
 568,088
 1,329,700
Litigation settlement expenses(2)
12,812
 10,000
 
 
 
Restructuring charges20,585
 11,064
 5,412
 30,665
 5,538
Visa indemnification charges3,041
 1,600
 6,304
 6,038
 
Investment securities (gains) losses, net(1,331) (2,945) (39,142) (75,007) 1,271
Loss (gain) on curtailment of post-retirement benefit
 
 
 398
 (7,092)
Gain on sale of Memphis branches, net(5,789) 
 
 
 
Adjusted pre-tax, pre-credit costs income$398,542
 390,315
 436,670
 470,650
 480,247
          
Adjusted Non-interest Income         
Total non-interest income$262,104
 253,571
 313,966
 338,874
 305,347
Investment securities (gains) losses, net(1,331) (2,945) (39,142) (75,007) 1,271
Gain on sale of Memphis branches, net(5,789) 
 
 
 
Adjusted non-interest income$254,984
 250,626
 274,824
 263,867
 306,618
 

        
Adjusted Non-interest Expense         
Total non-interest expense$744,998
 741,537
 816,237
 903,765
 1,009,576
Other credit costs(1)    
(32,834) (48,370) (112,250) (149,293) (198,426)
Litigation settlement expenses(2)
(12,812) (10,000) 
 
 
Restructuring charges(20,585) (11,064) (5,412) (30,665) (5,538)
Visa indemnification charges(3,041) (1,600) (6,304) (6,038) 
(Loss) gain on curtailment of post-retirement benefit
 
 
 (398) 7,092
Adjusted non-interest expense$675,726
 670,503
 692,271
 717,371
 812,704
          



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 December 31,
(dollars in thousands)2014 2013 2012 2011 2010
Core Deposits and Core Deposits Excluding Time Deposits        
Total deposits$21,531,700
 20,876,790
 21,057,044
 22,411,752
 24,500,304
Brokered deposits(1,642,398) (1,094,002) (1,092,749) (1,783,174) (3,152,349)
Core deposits19,889,302
 19,782,788
 19,964,295
 20,628,578
 21,347,955
Time deposits(3,167,950) (3,498,200) (3,583,304) (4,591,164) (5,911,150)
Core deposits excluding time deposits$16,721,352
 16,284,588
 16,380,991
 16,037,414
 15,436,805
          
Tier 1 Common Equity and Tier 1 Common Equity Ratio        
Total shareholders’ equity$3,041,270
 2,948,985
 3,569,431
 2,827,452
 2,997,918
Accumulated other comprehensive loss (income)12,605
 41,258
 (4,101) (21,093) (57,158)
Goodwill(24,431) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(1,265) (3,415) (5,149) (8,525) (12,434)
Disallowed deferred tax asset(492,199) (618,516) (710,488) 
 (1,827)
Other items7,645
 7,612
 6,982
 7,371
 7,844
Tier 1 capital2,543,625
 2,351,493
 2,832,244
 2,780,774
 2,909,912
Qualifying trust preferred securities(10,000) (10,000) (10,000) (10,000) (10,000)
Series C Preferred Stock(125,980) (125,862) 
 
 
Series A Preferred Stock
 
 (957,327) (947,017) (937,323)
Tier 1 common equity2,407,645
 2,215,631
 1,864,917
 1,823,757
 1,962,589
Total risk-weighted assets23,431,450
 22,316,093
 21,387,935
 21,486,822
 22,748,532
Tier 1 common equity ratio10.28% 9.93
 8.72
 8.49
 8.63
          
Estimated Common Equity Tier 1 (CET1) Ratio under Basel III Rules        
Tier 1 common equity (Basel I)2,407,645
 

 

 

 

Adjustment related to capital components23,512
        
Estimated common equity Tier 1 under Basel III rules2,431,157
 

      
Estimated total risk-weighted assets under Basel III rules24,154,228
        
Estimated common equity Tier 1 ratio under Basel III rules10.07% 

      
          
Tangible Common Equity Ratio         
Total assets$27,051,231
 26,201,604
 26,760,012
 27,162,845
 30,093,148
Goodwill(24,431) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(1,265) (3,415) (5,149) (8,525) (12,434)
Tangible assets$27,025,535
 26,173,758
 26,730,432
 27,129,889
 30,056,283
          
Total shareholders’ equity$3,041,270
 2,948,985
 3,569,431
 2,827,452
 2,997,918
Goodwill(24,431) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(1,265) (3,415) (5,149) (8,525) (12,434)
Series C Preferred Stock(125,980) (125,862) 
 
 
Series A Preferred Stock
 
 (957,327) (947,017) (937,323)
Tangible common equity$2,889,594
 2,795,277
 2,582,524
 1,847,479
 2,023,730
Tangible equity units
 
 (260,084) (260,084) (260,122)
Tangible common equity excluding tangible equity units$2,889,594
 2,795,277
 2,322,440
 1,587,395
 1,763,608
Total shareholders’ equity to total assets ratio     
11.24% 11.25
 13.34
 10.41
 9.96
      Tangible common equity to tangible assets ratio10.69% 10.68
 9.66
 6.81
 6.73
Table 39 - Reconciliation of Non-GAAP Financial Measures
 Years Ended December 31,
(dollars in thousands)2016 2015 2014
Adjusted Non-interest Expense  

 

Total non-interest expense$755,923
 717,655
 744,998
Litigation settlement/contingency expenses

(2,511) (5,110) (12,812)
Restructuring charges(8,267) (36) (20,585)
Fair value adjustment to Visa derivative(5,795) (1,464) (3,041)
Loss on early extinguishment of debt, net(4,735) (1,533) 
Merger-related expense(1,636) 
 
Amortization of intangibles(521) (503) (603)
Adjusted non-interest expense$732,458
 709,009
 707,957
      
Adjusted Efficiency Ratio     
Adjusted non-interest expense$732,458
 709,009
Adjusted non-interest expense 
Foreclosed real estate expense, net(12,838) (22,803)  
Other credit costs(1)
(6,701) (8,853)  
Adjusted non-interest expense excluding credit costs$712,919
 677,353
  
Net interest income899,180
 827,318
  
Tax equivalent adjustment1,285
 1,304
  
Total non-interest income273,194
 267,920
  
Investment securities gains, net(6,011) (2,769)  
Total revenues$1,167,648
 1,093,773
 
Efficiency ratio64.74% 65.61
 
Adjusted efficiency ratio61.06% 61.93
 
      
 December 31,  
 2016 2015  
Average Core Deposits     
Average Core Transaction Deposit Accounts     
Average total deposits$23,880,021
 22,551,679
 

Average brokered deposits(1,306,217) (1,421,949)  
Average core deposits22,573,804
 21,129,730
  
Average state, county, and municipal (SCM) deposits(2,295,266) (2,232,437)  
Average time deposits, excluding SCM deposits(3,145,027) (3,202,308)  
Average core transaction deposit accounts$17,133,511
 15,694,985
 

      
(1) Other credit costs consist primarily of foreclosed real estate expense, net and other loan expenses.
(2) Amounts consist of litigation settlement expenses, including loss contingency accruals, with respect to certain legal matters. Amounts for years ended prior to December 31, 2013 are not disclosed separately as amounts are not material.
























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Table 39 - Reconciliation of Non-GAAP Financial Measures, continued    
 December 31,
(dollars in thousands)2016 2015 2014 2013 2012
Common Equity Tier 1 (CET1) Ratio (fully phased-in)         
Common equity Tier 1$2,654,287
        
Adjustment related to capital components(94,387)        
   Common equity Tier 1 (fully phased-in)2,559,900
        
   Total risk-weighted assets (fully phased-in)26,909,755
        
       Common equity Tier 1 ratio (fully phased-in)9.51%        
Tangible Common Equity Ratio         
Total assets$30,104,002
 28,792,653
 27,050,237
 26,201,604
 26,760,012
Goodwill(59,678) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(13,223) (471) (1,265) (3,415) (5,149)
Tangible assets$30,031,101
 28,767,751
 27,024,541
 26,173,758
 26,730,432
          
Total shareholders’ equity$2,927,924
 3,000,196
 3,041,270
 2,948,985
 3,569,431
Goodwill(59,678) (24,431) (24,431) (24,431) (24,431)
Other intangible assets, net(13,223) (471) (1,265) (3,415) (5,149)
Series C Preferred Stock(125,980) (125,980) (125,980) (125,862) 
Series A Preferred Stock
 
 
 
 (957,327)
Tangible common equity$2,729,043
 2,849,314
 2,889,594
 2,795,277
 2,582,524
Tangible equity units
 
 
 
 (260,084)
Tangible common equity excluding tangible equity units$2,729,043
 2,849,314
 2,889,594
 2,795,277
 2,322,440
Total shareholders’ equity to total assets ratio     
9.73% 10.42
 11.24
 11.25
 13.34
      Tangible common equity to tangible assets ratio9.09% 9.90
 10.69
 10.68
 9.66
 Years Ended December 31,      
 2016 2015      
Adjusted Return on Average Assets         
Net income$246,784
 226,082
      
Litigation settlement/contingency expenses

2,511
 5,110
      
Restructuring charges8,267
 (36)      
Fair value adjustment to Visa derivative5,795
 1,464
      
Loss on early extinguishment of debt, net4,735
 1,533
      
Merger-related expense1,636
 
      
Amortization of intangibles521
 503
      
Investment securities gains, net(6,011) (2,769)      
Tax effect of adjustments(6,458) (2,148)      
Adjusted net income, after-tax$257,780
 229,739
      
Total average assets$29,480,950
 28,098,958
      
Return on average assets0.84% 0.80
      
      Adjusted return on average assets0.87% 0.82
      
Return on Average Tangible Common Equity         
Total average shareholders' equity$2,939,506
 3,017,900
      
Average Series C Preferred Stock(125,980) (125,980)      
Total average common equity$2,813,526
 2,891,920
      
Average goodwill(32,151) (24,431)      
Average other tangible assets, net(269) (853)      
Average tangible common equity$2,781,106
 2,866,636
      
Net income available to common shareholders$236,546
 215,844
      
Amortization of intangibles, after-tax328
 317
      
Adjusted net income available to common shareholders$236,874
 216,161
      
Return on average common equity8.41% 7.46
      
Return on average tangible common equity8.52% 7.54
      
          


Inflation
A financial institution’s assets and liabilities are primarily monetary in nature; therefore, inflation can have an important impact on the growth of total assets in the banking industry and may create a need to increase equity capital at higher than normal rates in order to maintain appropriate capital ratios. Interest rate levels are also significantly influenced by changes in the rate of inflation although they do not necessarily change at the same time or magnitude as the inflation rate. These changes could adversely impact Synovus’ financial position and profitability. Synovus attempts to mitigate the effects of inflation and changing interest rates by managing its interest rate sensitivity position through its asset/liability management practices and by periodically adjusting its pricing of services and banking products in an effort to take into consideration such costs. See "Part II - Item 7A. Market Risk and Interest Rate Sensitivity” of this Report for further information.
Deflation
An extended period of deflation could negatively impact the banking industry and may be associated with lower growth and a general deterioration of the economy. Such a scenario could impair bank earnings and profitability in a variety of ways including, but not limited to, decreases in the value of collateral for loans, a diminished ability of borrowers to service their debts, increases in the value of certain bank liabilities, and lessened demand for loans. While these effects cannot be fully accounted for, Synovus attempts to mitigate such risks through prudent underwriting of loans and through the management of its interest rate sensitivity position.
Parent Company
The Parent Company’s net assets consist primarily of its investment in Synovus Bank. The Parent Company’s primary uses of cash are for the servicing of debt, and payment of dividends to shareholders.shareholders, and repurchases of common stock. The Parent Company also provides the necessary funds to strengthen the capital of its subsidiaries if needed. These uses of cash are primarily funded by dividends from Synovus Bank, borrowings from external sources, and equity offerings. On October 21, 2014,
Synovus announcedreturned over $322 million in capital to common shareholders during 2016 with $262.9 million of common stock repurchases and $59.4 million of common stock dividends. During the fourth quarter of 2016, Synovus' Board of Directors authorized a $250 millionnew share repurchase program which will expire on October 23, 2015, and announcedof up to $200 million of the Company's common stock to be executed during 2017. The Board of Directors also approved a 43%25% increase in the Company's quarterly common stock dividend with an increase from $0.07$0.12 to $0.10$0.15 per share, effective with the quarterly dividend paid on January 2, 2015. During October 2014, Synovus entered into an acceleratedpayable in April 2017.
With regard to our share repurchase (ASR) agreement to purchase $75.0programs, Synovus completed its $300 million of Synovus common stock, under the share repurchase program. As of December 31, 2014, Synovus had repurchased 2,510,460 shares under the ASR agreement. During January 2015, Synovus repurchased 391,612 shares upon completion of the ASR agreement. Additionally,program during the fourth quarter of 2014,2016. This program was authorized during the third quarter of 2015 and was executed over a 15 month period through a combination of open market transactions and an ASR. In 2016, Synovus repurchased $13.1a total of $262.9 million, or 503,7698.7 million shares, of common stock, $212.9 million, or 7.3 million shares, of common stock of which was executed through open market transactions and $50.0 million, or 1.4 million shares, of which was executed through an ASR. During the fourth quarter of 2015, Synovus repurchased $37.1 million, or 1.2 million shares, through open market transactions. Synovus completed its $250 million share repurchase program during the third quarter of 2015. This program was announced on October 21, 2014 and expired on October 23, 2015. Under this program, Synovus repurchased 9.1 million shares of common stock through a combination of open market transactions and an ASR. From October 2014 through September 30, 2015, Synovus repurchased $175.0 million, or 6.2 million shares, of common stock through open market transactions, including $161.9 million, or 5.7 million shares, of common stock repurchased during 2015. Synovus also entered into a $75.0 million ASR in October 2014. During 2014, Synovus repurchased 2.5 million shares of common stock under this ASR, and during January 2015, Synovus repurchased 392 thousand shares upon completion of this ASR.
On October 1, 2016, Synovus completed its acquisition of Global One. Under the share repurchase program.terms of the merger agreement, Synovus acquired Global One for an up-front payment of $30 million, consisting of the issuance of 821 thousand shares of Synovus common stock valued at $26.6 million and $3.4 million in cash, with additional annual payments to the former shareholders of Global One for three to five years based on a percentage of Global One's earnings as defined in the merger agreement.
On December 7, 2015, Synovus issued $250 million aggregate principal amount of subordinated notes due in 2025 in a public offering, for aggregate proceeds of $246.6 million, net of debt issuance costs. Also during the fourth quarter of 2015, Synovus repurchased $46.7 million of its 2017 subordinated notes in privately negotiated transactions which resulted in a pre-tax loss of $1.5 million. During January 2016, Synovus repurchased $124.7 million of the 2017 subordinated notes in conjunction with Synovus' cash tender offer that commenced on December 23, 2015 and expired on January 22, 2016. 2016 results include a $4.7 million pre-tax loss relating to this tender offer.
On January 31, 2017, Synovus Bank paid an upstream cash dividend of $100.0 million to the Parent Company. During 2016, Synovus Bank paid upstream cash dividends of $325.0 million to the Parent Company. During 2015, Synovus Bank made upstream cash distributions to the Parent Company totaling $225.0 million including cash dividends of $199.9 million. During 2014, Synovus Bank paidmade upstream cash distributions to the Parent Company totaling $182.0 million including cash dividends of $182.0 million to Synovus Financial Corp.$90.6 million.     
On July 19, 2013, Synovus received an upstream dividend of $680.0 million from Synovus Bank, which Synovus utilized to redeem its $967.9 million of Series A Preferred Stock on July 26, 2013. The balance of the redemption was funded by net proceeds from equity offerings completed in July 2013, described below. Synovus did not receive any dividends from Synovus Bank during 2012. Synovus has applied for regulatory approval to allow Synovus Bank to pay dividends during 2015 and has received approval for the first quarter dividend payment of $75 million, which was paid on February 17, 2015.  Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity and overall financial condition.  In addition, the Georgia Financial Institutions Code contains restrictions on the ability of a Georgia bank to pay dividends other than from retained earnings without the approval of the GA DBF.  As a result of this restriction, Synovus Bank is currently required to seek approval from the GA DBF to pay dividends. See "Part I - Item 1 - Business - Supervision, Regulation and Other Factors - Dividends" of this report for further information.
On July 24, 2013, Synovus completed a public offering of 8,552,936 shares of its common stock at $21.63 per share. The offering generated net proceeds of $175.2 million. On July 25, 2013, Synovus completed a public offering of $130 million of Series C Preferred Stock.  The offering generated net proceeds of $126.0 million. From the date of issuance to, but excluding, August 1, 2018, the rate for declared dividends is 7.875% per annum.  From and including August 1, 2018, the dividend rate will change to a floating rate equal to the three-month LIBOR plus a spread of 6.39% per annum.
ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Market Risk and Interest Rate Sensitivity
Market risk reflects the risk of economic loss resulting from adverse changes in market prices and interest rates. This risk of loss can be reflected in either diminished current market values or reduced current and potential net income. Synovus’ most significant market risk is interest rate risk. This risk arises primarily from Synovus’ core community banking activities of extending loans and accepting deposits.

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Managing interest rate risk is a primary goal of the asset liability management function. Synovus attempts to achieve consistency in net interest income while limiting volatility arising from changes in interest rates. Synovus seeks to accomplish this goal by balancing the maturity and repricing characteristics of assets and liabilities along with the selective use of derivative instruments. Synovus manages its exposure to fluctuations in interest rates through policies established by ALCO and approved by the Board of Directors. ALCO meets periodically and has responsibility for developing asset liability management policies, reviewing the interest rate sensitivity of Synovus, and developing and implementing strategies to improve balance sheet structure and interest rate risk positioning.


Synovus measures the sensitivity of net interest income to changes in market interest rates through the utilization of simulation modeling. On at least a quarterly basis, the following twenty-four month time period is simulated to determine a baseline net interest income forecast and the sensitivity of this forecast to changes in interest rates. These simulations include all of Synovus’ earning assets and liabilities. Forecasted balance sheet changes, primarily reflecting loan and deposit growth and forecasts, are included in the periods modeled. Projected rates for loans and deposits are based on management’s outlook and local market conditions. Anticipated deposit mix changes in each interest rate scenario are also included in the periods modeled.
The magnitude and velocity of rate changes among the various asset and liability groups exhibit different characteristics for each possible interest rate scenario; additionally, customer loan and deposit preferences can vary in response to changing interest rates. Simulation modeling enables Synovus to capture the expected effect of these differences. Assumptions utilized in the model are updated on an ongoing basis and are reviewed and approved by ALCO.ALCO and the Risk Committee of the Board of Directors. Synovus is also able to model expected changes in the shape of interest rate yield curves for each rate scenario. Simulation also enables Synovus to capture the effect of expected prepayment level changes on selected assets and liabilities subject to prepayment.
Synovus has modeled its baseline net interest income forecast assuming a flat interest rate environment with the federal funds rate at the Federal Reserve's current targeted range of 0%0.50% to 0.25%0.75% and the current prime rate of 3.25%3.75%. Due to the targeted federal funds rate being at or near 0% at this time, only rising rate scenarios have been modeled. Synovus has modeled the impact of a gradual increase in short-term rates of 100 and 200 basis points and a decline of 25 basis points to determine the sensitivity of net interest income for the next twelve months. As illustrated in the table below, the net interest income sensitivity model indicates that, compared with a net interest income forecast assuming stable rates, net interest income is projected to increase by 4.3%2.2% and increase by 6.7%4.6% if interest rates increased by 100 and 200 basis points, respectively. Net interest income is projected to decline by 2.3% if interest rates decreased by 25 basis points. These changes were within Synovus’ policy limit of a maximum 5% negative change.
Table 40 - Twelve Month Net Interest Income Sensitivity
Change in Short-term Interest Rates (in basis points) 
Estimated Change in Net Interest Income
As of December 31,
 
Estimated Change in Net Interest Income
As of December 31,
2014 20132016 2015
+200 6.7% 5.0% 4.6% 6.4%
+100 4.3% 3.2% 2.2% 3.8%
Flat —% —% —% —%
-25 -2.3% -2.6%
  
The measured interest rate sensitivity indicates an asset sensitive position over the next year, which could serve to improve net interest income in a rising interest rate environment. The level of asset sensitivity has moderately declined in the past year, primarily due to duration extension within the investment portfolio and a modest reduction in the duration of our funding base. The actual realized change in net interest income would depend on several factors, some of which could serve to diminish or eliminate the asset sensitivity noted above. These factors include a higher than projected level of deposit customer migration to higher cost deposits, such as certificates of deposit, which would increase total interest expense and serve to reduce the realized level of asset sensitivity. Another factor which could impact the realized interest rate sensitivity in a rising rate environment is the repricing behavior of interest bearing non-maturity deposits. Assumptions for repricing are expressed as a beta relative to the change in the prime rate. For instance, a 50% beta would correspond to a deposit rate that would increase 0.5% for every 1% increase in the prime rate. Projected betas for interest bearing non-maturity deposit repricing are a key component of determining the Company's interest rate risk positioning.position. Should realized betas be higher than projected betas, the expected benefit from higher interest rates would be diminished. The following table presents an example of the potential impact of an increase in repricing betas in a rising rate environment on Synovus' realized interest rate sensitivity position.
Table 41 - Core Deposit Beta Sensitivity    
Change in Short-term Interest Rates (in basis points) As of December 31, 2014 As of December 31, 2016
Base Scenario 15% Increase in Average Repricing Beta Base Scenario 15% Increase in Average Repricing Beta
+200 6.7% 5.2% 4.6% 2.8%
+100 4.3% 3.5% 2.2% 1.3%
  

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While all of the above estimates are reflective of the general interest rate sensitivity of Synovus, local market conditions and their impact on loan and deposit pricing would be expected to have a significant impact on the realized level of net interest income. Actual realized balance sheet growth and mix would also impact the realized level of net interest income.


The net interest income simulation model is the primary tool utilized to evaluate potential interest rate risks over a shorter term time horizon. Synovus also evaluates potential longer term interest rate risk through modeling and evaluation of economic value of equity (EVE). This EVE modeling allows Synovus to capture longer-term repricing risk and options risk embedded in the balance sheet. Simulation modeling is utilized to measure the economic value of equity and its sensitivity to immediate changes in interest rates. These simulations value only the current balance sheet and do not incorporate growth assumptions used in the net interest income simulation. The economic value of equityEVE is the net fair value of assets, liabilities, and off-balance sheet financial instruments derived from the present value of future cash flows discounted at current market interest rates. From this baseline valuation, Synovus evaluates changes in the value of each of these items in various interest rate scenarios to determine the net impact on the economic value of equity. Key assumptions utilized in the model, namely loan prepayments, deposit pricing betas, and non-maturity deposit durations have a significant impact on the results of the EVE simulations.
As illustrated in the table below, the economic value of equityEVE model indicates that, compared with a valuation assuming stable rates, EVE is projected to increase by 4.4 %3.2% and 6.7 %,2.8%, assuming an immediate and sustained increase in interest rates of 100 and 200 basis points, respectively. Assuming an immediate 25 basis point decline in rates, EVE is projected to decrease by 3.3%. These changes were within Synovus' policy which limits the maximum negative change in EVE to 20% of the base EVE.
Table 42 - Economic Value of Equity Sensitivity    
Immediate Change in Interest Rates
(in basis points)
 
Estimated Change in EVE
As of December 31,
 
Estimated Change in EVE
As of December 31,
2014 2013 2016 2015
+200 6.7% 5.8% 2.8% 3.2%
+100 4.4% 3.9% 3.2% 3.4%
- 25 -3.3% - 3.5%
  
Synovus is also subject to market risk in certain of its fee income business lines. Financial management services revenues, which include trust, brokerage, and financial planningasset management fees, can be affected by risk in the securities markets, primarily the equity securities market. A significant portion of the fees in this unit are determined based upon a percentage of asset values. Weaker securities markets and lower equity values have an adverse impact on the fees generated by these operations. Trading account assets, maintained to facilitate brokerage customer activity, are also subject to market risk. This risk is not considered significant, as trading activities are limited and subject to risk policy limits. Mortgage banking income is also subject to market risk. Mortgage loan originations are sensitive to levels of mortgage interest rates and therefore, mortgage banking income could be negatively impacted during a period of rising interest rates. The extension of commitments to customers to fund mortgage loans also subjects Synovus to market risk. This risk is primarily created by the time period between making the commitment and closing and delivering the loan. Synovus seeks to minimize this exposure by utilizing various risk management tools, the primary of which are forward sales commitments and best efforts commitments.
Derivative Instruments for Interest Rate Risk Management
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risks. These derivative instruments generally consist of interest rate swaps, interest rate lock commitments made to prospective mortgage loan customers, and commitments to sell fixed-rate mortgage loans. Interest rate lock commitments represent derivative instruments when it is intended that such loans will be sold.
Synovus may also utilize interest rate swaps to manage interest rate risks primarily arising from its core banking activities. These interest rate swap transactions generally involve the exchange of fixed and floating interest rate payment obligations without the exchange of underlying principal amounts. Swaps may be designated as either cash flow hedges or fair value hedges. As of December 31, 20142016 and December 31, 20132015, Synovus had no outstanding interest rate swap contracts utilized to manage interest rate risk.

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Table of Contents

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders
Synovus Financial Corp.:
We have audited the accompanying consolidated balance sheets of Synovus Financial Corp. and subsidiaries as of December 31, 20142016 and 2013,2015, and the related consolidated statements of income, comprehensive income, changes in shareholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2014.2016. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Synovus Financial Corp. and subsidiaries as of December 31, 20142016 and 2013,2015, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2014,2016, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Synovus Financial Corp.’s internal control over financial reporting as of December 31, 2014,2016, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated March 2, 2015February 27, 2017 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.
/s/ KPMG LLP

Atlanta, Georgia
March 2, 2015February 27, 2017












84


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Shareholders
Synovus Financial Corp.:
We have audited Synovus Financial Corp.’s internal control over financial reporting as of December 31, 2014,2016, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Synovus Financial Corp.’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, Synovus Financial Corp. maintained, in all material respects, effective internal control over financial reporting as of December 31, 2014,2016, based on criteria established in Internal Control - Integrated Framework(2013)issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Synovus Financial Corp. and subsidiaries as of December 31, 20142016 and 2013,2015, and the related consolidated statements of income, comprehensive income, changes in shareholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2014,2016, and our report dated March 2, 2015February 27, 2017 expressed an unqualified opinion on those consolidated financial statements.
/s/ KPMG LLP

Atlanta, Georgia
March 2, 2015February 27, 2017



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Table of Contents

Synovus Financial Corp.
Consolidated Balance Sheets
 December 31, December 31,
(in thousands, except share and per share data) 2014 2013 2016 2015
ASSETS        
Cash and cash equivalents $485,489
 469,630
 $395,175
 367,092
Interest bearing funds with Federal Reserve Bank 721,362
 644,528
 527,090
 829,887
Interest earning deposits with banks 11,810
 24,325
 18,720
 17,387
Federal funds sold and securities purchased under resale agreements 73,111
 80,975
 58,060
 69,819
Trading account assets, at fair value 13,863
 6,113
 9,314
 5,097
Mortgage loans held for sale, at fair value 63,328
 45,384
 51,545
 59,275
Other loans held for sale 3,606
 10,685
Investment securities available for sale, at fair value 3,041,406
 3,199,358
 3,718,195
 3,587,818
Loans, net of deferred fees and costs 21,097,699
 20,057,798
 23,856,391
 22,429,565
Allowance for loan losses (261,317) (307,560) (251,758) (252,496)
Loans, net 20,836,382
 19,750,238
 23,604,633
 22,177,069
Premises and equipment, net 455,235
 468,871
 417,485
 445,155
Goodwill 24,431
 24,431
 59,678
 24,431
Other intangible assets 13,223
 471
Other real estate 85,472
 112,629
 22,308
 47,030
Deferred tax asset, net 622,464
 744,646
 395,356
 511,948
Other assets 613,272
 619,791
 813,220
 650,174
Total assets $27,051,231
 26,201,604
 $30,104,002
 28,792,653
LIABILITIES AND SHAREHOLDERS' EQUITY        
Liabilities        
Deposits:        
Non-interest bearing deposits $6,228,472
 5,642,751
 $7,085,804
 6,732,970
Interest bearing deposits, excluding brokered deposits 13,660,830
 14,140,037
 16,183,273
 15,434,171
Brokered deposits 1,642,398
 1,094,002
 1,378,983
 1,075,520
Total deposits 21,531,700
 20,876,790
 24,648,060
 23,242,661
Federal funds purchased and securities sold under repurchase agreements 126,916
 148,132
 159,699
 177,025
Long-term debt 2,140,319
 2,033,141
 2,160,881
 2,186,893
Other liabilities 211,026
 194,556
 207,438
 185,878
Total liabilities 24,009,961
 23,252,619
 27,176,078
 25,792,457
Shareholders' Equity        
Series C Preferred Stock – no par value. 5,200,000 shares outstanding at December 31, 2014 and December 31, 2013 125,980
 125,862
Common stock - $1.00 par value. Authorized 342,857,143 shares at December 31, 2014 and 171,428,571 shares at December 31, 2013; issued 139,950,422 at December 31, 2014 and 139,720,701 at December 31, 2013; outstanding 136,122,843 at December 31, 2014 and 138,907,351 at December 31, 2013  139,950
 139,721
Series C Preferred Stock – no par value. 5,200,000 shares outstanding at December 31, 2016 and December 31, 2015 125,980
 125,980
Common stock - $1.00 par value. Authorized 342,857,143 shares at December 31, 2016 and December 31, 2015; issued 142,025,720 at December 31, 2016 and 140,592,409 at December 31, 2015; outstanding 122,266,106 at December 31, 2016 and 129,547,032 at December 31, 2015  142,026
 140,592
Additional paid-in capital 2,960,825
 2,976,348
 3,028,405
 2,989,981
Treasury stock, at cost – 3,827,579 shares at December 31, 2014 and 813,350 shares at December 31, 2013 (187,774) (114,176)
Treasury stock, at cost – 19,759,614 shares at December 31, 2016 and 11,045,377 shares at December 31, 2015 (664,595) (401,511)
Accumulated other comprehensive loss, net (12,605) (41,258) (55,659) (29,819)
Retained earnings (deficit) 14,894
 (137,512)
Retained earnings 351,767
 174,973
Total shareholders’ equity 3,041,270
 2,948,985
 2,927,924
 3,000,196
Total liabilities and shareholders' equity $27,051,231
 26,201,604
 $30,104,002
 28,792,653
        
See accompanying notes to the audited consolidated financial statements.


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Table of Contents

Synovus Financial Corp.
Consolidated Statements of Income
 Years Ended December 31, Years Ended December 31,
(in thousands, except per share data) 2014 2013 2012 2016 2015 2014
Interest income:            
Loans, including fees $862,916
 866,358
 924,639
 $944,233
 877,384
 862,916
Investment securities available for sale 57,832
 52,567
 67,281
 67,467
 59,154
 57,832
Trading account assets 456
 548
 963
 91
 303
 456
Mortgage loans held for sale 2,304
 4,441
 6,201
 2,646
 2,546
 2,304
Federal Reserve Bank balances 2,081
 3,222
 3,451
 4,356
 3,144
 2,081
Other earning assets 3,103
 1,878
 1,605
 4,010
 3,431
 3,103
Total interest income 928,692
 929,014
 1,004,140
 1,022,803
 945,962
 928,692
Interest expense:            
Deposits 55,179
 64,392
 95,749
 64,206
 65,534
 55,179
Federal funds purchased and securities sold under repurchase agreements 220
 324
 614
 200
 168
 220
Long-term debt 54,009
 54,106
 53,660
 59,217
 52,942
 54,009
Total interest expense 109,408
 118,822
 150,023
 123,623
 118,644
 109,408
Net interest income 819,284
 810,192
 854,117
 899,180
 827,318
 819,284
Provision for loan losses 33,831
 69,598
 320,369
 28,000
 19,010
 33,831
Net interest income after provision for loan losses 785,453
 740,594
 533,748
 871,180
 808,308
 785,453
Non-interest income:            
Service charges on deposit accounts 78,897
 77,789
 78,203
 81,425
 80,142
 78,897
Fiduciary and asset management fees 45,226
 43,450
 42,503
 46,594
 45,928
 45,226
Brokerage revenue 27,088
 27,538
 26,913
 27,028
 27,855
 27,088
Mortgage banking income 18,354
 22,482
 32,272
 24,259
 24,096
 18,354
Bankcard fees 32,931
 30,641
 34,075
 33,318
 33,172
 32,931
Investment securities gains, net 1,331
 2,945
 39,142
 6,011
 2,769
 1,331
Other fee income 19,130
 22,567
 21,138
 20,220
 21,170
 19,130
(Decrease) increase in fair value of private equity investments, net (378) (2,963) 8,233
Gain on sale of Memphis branches, net 5,789
 
 
 
 
 5,789
Other non-interest income 33,736
 29,122
 31,487
 34,339
 32,788
 33,358
Total non-interest income 262,104
 253,571
 313,966
 273,194
 267,920
 262,104
Non-interest expense:            
Salaries and other personnel expense 371,904
 368,152
 375,872
 402,026
 380,918
 371,904
Net occupancy and equipment expense 105,806
 103,339
 105,575
 109,347
 107,466
 105,806
Third-party processing expense 40,042
 40,135
 38,006
 46,320
 42,851
 40,042
FDIC insurance and other regulatory fees 34,043
 32,758
 45,408
 26,714
 27,091
 33,485
Professional fees 26,440
 38,776
 41,307
 26,698
 26,646
 26,440
Advertising expense 24,037
 8,971
 6,614
 20,264
 15,477
 24,037
Foreclosed real estate expense, net 25,321
 33,864
 90,655
 12,838
 22,803
 25,321
Losses on other loans held for sale, net 1,567
 329
 4,681
Visa indemnification charges 3,041
 1,600
 6,304
Fair value adjustment to Visa derivative 5,795
 1,464
 3,041
Loss on early extinguishment of debt, net 4,735
 1,533
 
Merger-related expense 1,636
 
 
Restructuring charges 20,585
 11,064
 5,412
 8,267
 36
 20,585
Other operating expenses 92,212
 102,549
 96,403
 91,283
 91,370
 94,337
Total non-interest expense 744,998
 741,537
 816,237
 755,923
 717,655
 744,998
Income before income taxes 302,559
 252,628
 31,477
 388,451
 358,573
 302,559
Income tax expense (benefit) 107,310
 93,245
 (798,732)
Income tax expense 141,667
 132,491
 107,310
Net income 195,249
 159,383
 830,209
 246,784
 226,082
 195,249
Dividends and accretion of discount on preferred stock 10,238
 40,830
 58,703
Dividends on preferred stock 10,238
 10,238
 10,238
Net income available to common shareholders $185,011
 118,553
 771,506
 $236,546
 215,844
 185,011
Net income per common share, basic 1.34
 0.93
 6.87
 $1.90
 1.63
 1.34
Net income per common share, diluted 1.33
 0.88
 5.93
 1.89
 1.62
 1.33
Weighted average common shares outstanding, basic 138,495
 127,495
 112,352
 124,389
 132,423
 138,495
Weighted average common shares outstanding, diluted 139,154
 134,226
 130,015
 125,078
 133,201
 139,154
            
See accompanying notes to the audited consolidated financial statements.



87


Table of Contents

Synovus Financial Corp.
Consolidated Statements of Comprehensive Income
December 31, 2014 December 31, 2013 December 31, 2012December 31, 2016 December 31, 2015 December 31, 2014
(in thousands)Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax AmountBefore-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount
Net income$302,559
 (107,310) 195,249
 252,628
 (93,245) 159,383
 31,477
 798,732
 830,209
$388,451
 (141,667) 246,784
 358,573
 (132,491) 226,082
 302,559
 (107,310) 195,249
Net change related to cash flow hedges:                                  
Reclassification adjustment for losses (gains) realized in net income448
 (173) 275
 447
 (173) 274
 (1,381) 532
 (849)
Net unrealized gains (losses) on investment securities available for sale:                 
Reclassification adjustment for losses realized in net income467
 (180) 287
 521
 (201) 320
 448
 (173) 275
Net unrealized (losses) gains on investment securities available for sale:                 
Reclassification adjustment for net gains realized in net income$(1,331) 513
 (818) (2,945) 1,134
 (1,811) (39,142) 15,070
 (24,072)$(6,011) 2,314
 (3,697) (2,769) 1,066
 (1,703) (1,331) 513
 (818)
Net unrealized gains (losses) arising during the period47,223
 (18,182) 29,041
 (71,929) 27,693
 (44,236) 12,296
 (4,730) 7,566
Net unrealized gains (losses)$45,892
 (17,669) 28,223
 (74,874) 28,827
 (46,047) (26,846) 10,340
 (16,506)
Net unrealized (losses) gains arising during the period(36,432) 14,027
 (22,405) (25,707) 9,901
 (15,806) 47,223
 (18,182) 29,041
Net unrealized (losses) gains$(42,443) 16,341
 (26,102) (28,476) 10,967
 (17,509) 45,892
 (17,669) 28,223
Post-retirement unfunded health benefit:                                  
Reclassification adjustment for gains realized in net income$(144) 56
 (88) (170) 65
 (105) (52) 20
 (32)$(144) 56
 (88) (272) 104
 (168) (144) 56
 (88)
Actuarial gains arising during the period395
 (152) 243
 830
 (311) 519
 642
 (247) 395
102
 (39) 63
 236
 (93) 143
 395
 (152) 243
Net unrealized gains$251
 (96) 155
 660
 (246) 414
 590
 (227) 363
Other comprehensive income (loss)46,591
 (17,938) 28,653
 (73,767) 28,408
 (45,359) (27,637) 10,645
 (16,992)
Net unrealized (losses) gains$(42) 17
 (25) (36) 11
 (25) 251
 (96) 155
Other comprehensive (loss) income(42,018) 16,178
 (25,840) (27,991) 10,777
 (17,214) 46,591
 (17,938) 28,653
Comprehensive income
 

 $223,902
 
 

 114,024
 
 

 813,217

 

 $220,944
 
 

 208,868
 
 

 223,902
                                  
See accompanying notes to the audited consolidated financial statements.


88


Synovus Financial Corp.
Consolidated Statements of Changes in Shareholders' Equity
(in thousands, except per share data)
Series A Preferred Stock Series C Preferred Stock 
Common
Stock
 
Additional
Paid-in
Capital
 
Treasury
Stock
 
Accumulated
Other
Comprehensive
Income (Loss)
 Retained Earnings (Deficit) TotalSeries C Preferred Stock 
Common
Stock
 
Additional
Paid-in
Capital
 
Treasury
Stock
 
Accumulated
Other
Comprehensive
Income (Loss)
 Retained Earnings Total
Balance at December 31, 2011$947,017
 $
 112,999
 2,919,161
 (114,176) 21,093
 (1,058,642) 2,827,452
Net income
 
 
 
 
 
 830,209
 830,209
Other comprehensive loss, net of income taxes
 
 
 
 
 (16,992) 
 (16,992)
Cash dividends declared on common stock - $0.28 per share
 
 
 
 
 
 (31,462) (31,462)
Cash dividends paid on Series A Preferred Stock
 
 
 (48,394) 
 
 
 (48,394)
Accretion of discount on Series A Preferred Stock10,310
 
 
 (10,310) 
 
 
 
Restricted share unit activity
 
 183
 (110) 
 
 (73) 
Share-based compensation expense
 
 
 9,333
 
 
 
 9,333
Share-based compensation tax deficiency
 
 
 (715) 
 
 
 (715)
Balance at December 31, 2012$957,327
 
 113,182
 2,868,965
 (114,176) 4,101
 (259,968) 3,569,431
Net income
 
 
 
 
 
 159,383
 159,383
Other comprehensive loss, net of income taxes
 
 
 
 
 (45,359) 
 (45,359)
Cash dividends declared on common stock - $0.28 per share
 
 
 
 
 
 (36,427) (36,427)
Cash dividends paid on Series A Preferred Stock
 
 
 (33,741) 
 
 
 (33,741)
Accretion of discount on Series A Preferred Stock10,543
 
 
 (10,543) 
 
 
 
Redemption of Series A Preferred Stock(967,870) 
 
 
 
 
 
 (967,870)
Issuance of Series C Preferred Stock, net of issuance costs
 125,862
 
 
 
 
 
 125,862
Cash dividends paid on Series C Preferred Stock
 
 
 (2,730) 
 
 
 (2,730)
Settlement of prepaid common stock purchase contracts
 
 17,550
 (17,550) 
 
 
 
Issuance of common stock, net of issuance costs
 
 8,553
 166,621
 
 
 
 175,174
Restricted share unit activity
 
 374
 (3,438) 
 
 (500) (3,564)
Stock options exercised
 
 62
 982
 
 
 
 1,044
Share-based compensation net tax benefit
 
 
 317
 
 
 
 317
Share-based compensation expense
 
 
 7,465
 
 
 
 7,465
Balance at December 31, 2013$
 125,862
 139,721
 2,976,348
 (114,176) (41,258) (137,512) 2,948,985
$125,862
 139,721
 2,976,348
 (114,176) (41,258) (137,512) 2,948,985
Net income
 
 
 
 
 
 195,249
 195,249

 
 
 
 
 195,249
 195,249
Other comprehensive income, net of income taxes
 
 
 
 
 28,653
 
 28,653

 
 
 
 28,653
 
 28,653
Cash dividends declared on common stock - $0.31 per share
 
 
 
 
 
 (42,805) (42,805)
 
 
 
 
 (42,805) (42,805)
Cash dividends paid on Series C Preferred Stock
 
 
 (10,238) 
 
 
 (10,238)
 
 (10,238) 
 
 
 (10,238)
Series C Preferred Stock-adjustment to issuance costs
 118
 
 
 
 
 
 118
118
 
 
 
 
 
 118
Repurchases and agreements to repurchase shares of common stock
 
 
 (14,515) (73,598) 
 
 (88,113)
 
 (14,515) (73,598) 
 
 (88,113)
Restricted share unit activity
 
 52
 (706) 
 
 (38) (692)
 52
 (706) 
 
 (38) (692)
Stock options exercised
 
 177
 2,871
 
 
 
 3,048

 177
 2,871
 
 
 
 3,048
Share-based compensation net tax deficiency
 
 
 (3,168) 
 
 
 (3,168)
 
 (3,168) 
 
 
 (3,168)
Share-based compensation expense
 
 
 10,233
 
 
 
 10,233

 
 10,233
 
 
 
 10,233
Balance at December 31, 2014$
 125,980
 139,950
 2,960,825
 (187,774) (12,605) 14,894
 3,041,270
$125,980
 139,950
 2,960,825
 (187,774) (12,605) 14,894
 3,041,270
Net income
 
 
 
 
 226,082
 226,082
Other comprehensive loss, net of income taxes
 
 
 
 (17,214) 
 (17,214)
Cash dividends declared on common stock - $0.42 per share
 
 
 
 
 (55,354) (55,354)
Cash dividends paid on Series C Preferred Stock
 
 
 
 
 (10,238) (10,238)
Repurchases and completion of ASR agreement to repurchase shares of common stock
 
 14,516
 (213,737) 
 
 (199,221)
Restricted share unit activity
 304
 (4,877) 
 
 (411) (4,984)
Stock options exercised
 338
 5,305
 
 
 
 5,643
Share-based compensation net tax benefit
 
 1,656
 
 
 
 1,656
Share-based compensation expense
 
 12,556
 
 
 
 12,556
Balance at December 31, 2015$125,980
 140,592
 2,989,981
 (401,511) (29,819) 174,973
 3,000,196
Net income
 
 
 
 
 246,784
 246,784
Other comprehensive loss, net of income taxes
 
 
 
 (25,840) 
 (25,840)
Cash dividends declared on common stock - $0.48 per share
 
 
 
 
 (59,425) (59,425)
Cash dividends paid on Series C Preferred Stock
 
 
 
 
 (10,238) (10,238)
Repurchases of common stock
 
 
 (263,084) 
 
 (263,084)
Issuance of common stock for acquisition
 821
 25,771
 
 
 
 26,592
Restricted share unit activity
 316
 (5,030) 
 
 (327) (5,041)
Stock options exercised
 297
 4,858
 
 
 
 5,155
Share-based compensation net tax deficiency
 
 (790) 
 
 
 (790)
Share-based compensation expense
 
 13,615
 
 

 
 13,615
Balance at December 31, 2016$125,980
 142,026
 3,028,405
 (664,595) (55,659) 351,767
 2,927,924
                            
See accompanying notes to the audited consolidated financial statements.


89


Synovus Financial Corp.
Consolidated Statements of Cash Flows
Years Ended December 31,Years Ended December 31,
(in thousands)2014 2013 20122016 2015 2014
Operating Activities          
Net income$195,249
 159,383
 830,209
$246,784
 226,082
 195,249
Adjustments to reconcile net income to net cash provided by operating activities:          
Provision for loan losses33,831
 69,598
 320,369
28,000
 19,010
 33,831
Depreciation, amortization, and accretion, net54,952
 59,310
 64,401
58,228
 56,741
 54,952
Deferred income tax expense (benefit)102,020
 90,415
 (794,678)
(Increase) decrease in interest receivable(363) 6,179
 11,854
Decrease in interest payable(325) (3,133) (8,253)
Deferred income tax expense128,837
 121,904
 102,020
(Increase) decrease in trading account assets(7,750) 4,989
 5,764
(2,327) 8,766
 (7,750)
Originations of mortgage loans held for sale(766,815) (841,542) (1,226,234)(705,394) (790,625) (766,815)
Proceeds from sales of mortgage loans held for sale761,979
 1,008,501
 1,190,430
724,712
 807,906
 761,979
Gain on sale of mortgage loans held for sale(13,442) (14,394) (20,072)
Decrease in other assets6,492
 40,642
 53,211
Gain on sales of mortgage loans held for sale, net(13,780) (14,966) (12,357)
(Increase) decrease in other assets(23,568) 7,799
 2,258
Decrease in other liabilities(8,665) (8,151) (23,212)(4,239) (24,906) (8,990)
Investment securities gains, net(1,331) (2,945) (39,142)(6,011) (2,769) (1,331)
Losses on sales of other loans held for sale, net1,567
 329
 4,681
Losses and write-downs on other real estate, net22,085
 25,508
 73,940
10,174
 17,619
 22,085
Write-downs on other assets held for sale7,643
 3,917
 2,425
Losses and write-downs on other assets held for sale, net8,001
 892
 7,643
Loss on early extinguishment of debt, net4,735
 1,533
 
Share-based compensation expense10,233
 7,465
 9,399
13,615
 12,556
 10,233
Gain on sale of Memphis branches, net(5,789) 
 

 
 (5,789)
Gain on sale of branch property(3,116) 
 
Other, net(1,510) (1,545) 17,039
Net cash provided by operating activities$386,945
 604,526
 472,131
$467,767
 447,542
 387,218
     
Investing Activities          
Net cash (used) received in dispositions/acquisitions(90,571) 56,328
 
Net decrease (increase) in interest earning deposits with banks12,515
 (883) (9,852)
Net cash received (used) in acquisitions/dispositions6,146
 
 (90,571)
Net (increase) decrease in interest earning deposits with banks(1,335) (5,577) 12,515
Net decrease in federal funds sold and securities purchased under resale agreements7,864
 32,542
 45,399
11,759
 3,291
 7,864
Net (increase) decrease in interest bearing funds with Federal Reserve Bank(76,834) 853,862
 68,616
Net decrease (increase) in interest bearing funds with Federal Reserve Bank302,797
 (108,525) (76,834)
Proceeds from maturities and principal collections of investment securities available for sale568,918
 711,134
 1,348,188
894,123
 693,608
 568,918
Proceeds from sales of investment securities available for sale20,815
 407,718
 1,139,558
968,606
 347,954
 20,815
Purchases of investment securities available for sale(378,919) (1,434,322) (1,803,738)(2,051,283) (1,634,531) (378,919)
Proceeds from sale of loans64,290
 156,447
 651,074
Proceeds from sales of loans15,046
 28,762
 65,205
Proceeds from sale of other real estate63,768
 100,802
 135,817
30,762
 47,137
 63,768
Principal repayments by borrowers on other loans held for sale915
 3,997
 4,469
Net increase in loans(1,326,596) (889,026) (743,151)(1,129,422) (1,411,050) (1,326,596)
Purchases of premises and equipment(43,518) (31,569) (30,485)
Proceeds from disposals of premises and equipment4,838
 3,099
 3,379
Purchase of Federal Reserve Bank capital stock(97,293) 
 
Purchase of bank-owned life insurance policies(34,256) (45,000) 
Net increase in premises and equipment(34,317) (28,381) (38,680)
Proceeds from sale of other assets held for sale5,741
 2,285
 8,782
13,072
 3,039
 5,741
Net cash (used) provided by investing activities$(1,166,774) (27,586) 818,056
Net cash used in investing activities$(1,105,595) (2,109,273) (1,166,774)
Financing Activities          
Net increase (decrease) in demand and savings deposits562,669
 (114,738) 322,060
Net increase (decrease) in certificates of deposit283,543
 (122,343) (1,676,768)
Net increase in demand and savings deposits1,512,451
 2,274,949
 562,669
Net (decrease) increase in certificates of deposit(107,893) (565,315) 283,543
Net (decrease) increase in federal funds purchased and securities sold under repurchase agreements(21,216) (53,111) (112,514)(17,326) 50,109
 (21,216)
Principal repayments on long-term debt(400,781) (307,571) (491,049)
Repayments on long-term debt(2,263,688) (823,899) (400,781)
Proceeds from issuance of long-term debt510,000
 617,500
 860,000
1,875,000
 871,644
 510,000
Dividends paid to common shareholders(42,805) (36,427) (31,462)(59,425) (55,354) (42,805)
Transfer of funds to dividend payment agent
 
 (7,853)
Dividends paid on Series C Preferred Stock(10,238) (2,730) 
Dividends paid to preferred shareholders(10,238) (10,238) (10,238)
Stock options exercised5,155
 5,643
 3,048
Repurchases and agreements to repurchase shares of common stock(263,084) (199,221) (88,113)
Restricted stock activity(5,041) (4,984) (692)

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Dividends paid on Series A Preferred Stock
 (33,741) (48,394)
Stock options exercised3,048
 1,044
 
Proceeds from issuance of Series C Preferred Stock, net of issuance costs
 125,862
 
Redemption of Series A Preferred Stock
 (967,870) 
Proceeds from issuance of common stock, net of issuance costs
 175,174
 
Repurchases and agreements to repurchase shares of common stock(88,113) 
 
Excess tax benefit from share-based compensation273
 575
 
Restricted stock activity(692) (3,564) 
Net cash provided by (used in) financing activities$795,688
 (721,940) (1,185,980)
Increase (decrease) in cash and cash equivalents15,859
 (145,000) 104,207
Cash and cash equivalents at beginning of year469,630
 614,630
 510,423
Cash and cash equivalents at end of year$485,489
 469,630
 614,630
Supplemental Cash Flow Information     
Cash Paid (Received) During the Period for:     
Income tax payments (refunds), net5,971
 2,577
 (7,734)
Interest paid109,549
 121,291
 160,329
Non-cash Activities:     
Mortgage loans held for sale transferred to loans at fair value334
 14,714
 1,959
Loans foreclosed and transferred to other real estate58,556
 85,422
 147,653
Loans transferred to other loans held for sale at fair value59,955
 165,249
 731,906
Other loans held for sale transferred to loans at fair value121
 1,235
 442
Other loans held for sale foreclosed and transferred to other real estate at fair value140
 3,246
 8,142
Premises and equipment transferred to other assets held for sale at fair value    16,613
 6,254
 2,404
Write down to fair value for other loans held for sale
 
 3,222
Securities purchased during the period but settled after period-end25,938
 
 
      
Dispositions/Acquisitions:     
Fair value of non-cash assets (sold) acquired(100,982) 536
 
Fair value of liabilities (sold) assumed(191,553) 56,864
 
      
Net cash provided by financing activities$665,911
 1,543,334
 795,415
Increase (decrease) in cash and cash equivalents28,083
 (118,397) 15,859
Cash and cash equivalents at beginning of year367,092
 485,489
 469,630
Cash and cash equivalents at end of year$395,175
 367,092
 485,489
      
Supplemental Cash Flow Information     
Cash Paid During the Period for:     
Income tax payments, net9,340
 10,514
 5,971
Interest paid123,560
 115,795
 109,549
Non-cash Activities:     
Mortgage loans held for sale transferred to loans at fair value313
 659
 334
Loans foreclosed and transferred to other real estate16,214
 26,313
 58,556
Premises and equipment transferred to other properties held for sale25,231
 2,340
 16,613
Investment securities available for sale transferred to trading account assets at fair value1,890
 
 
Securities purchased during the period but settled after period-end
 
 25,938
Dispositions/Acquisitions:     
Fair value of non-cash assets acquired (sold)408,054
 
 (100,982)
Fair value of liabilities assumed (sold)387,608
 
 (191,553)
Fair value of common stock issued26,592
 
 
      
See accompanying notes to the audited consolidated financial statements.


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Note 1 - Summary of Significant Accounting Policies
Business Operations
The consolidated financial statements of Synovus include the accounts of the Parent Company and its consolidated subsidiaries. Synovus provides integrated financial services, including commercial and retail banking, financial management, insurance, and mortgage services to its customers through locally-branded divisions of its wholly-owned subsidiary bank, Synovus Bank, in offices located throughout Georgia, Alabama, South Carolina, Florida, and Tennessee.
In addition to our banking operations, we also provide various other financial services to our customers through direct and indirect wholly-owned non-bank subsidiaries, including: Synovus Securities, Inc., headquartered in Columbus, Georgia, which specializes in professional portfolio management for fixed-income securities, investment banking, the execution of securities transactions as a broker/dealer, and the provision of individual investment advice on equity and other securities; Synovus Trust Company, N.A., headquartered in Columbus, Georgia, which provides trust, asset management, and financial planning services; and Synovus Mortgage Corp., headquartered in Birmingham, Alabama, which offers mortgage services.
Basis of Presentation
The accounting and financial reporting policies of Synovus are in accordance with U.S. GAAP and conform to the accounting and reporting guidelines prescribed by bank regulatory authorities. All significant intercompany accounts and transactions have been eliminated in consolidation. In preparing the consolidated financial statements in accordance with U.S. GAAP, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as of the date of the respective consolidated balance sheets and the reported amounts of revenues and expenses for the periods presented. Actual results could differ significantly from those estimates.
Material estimates that are particularly susceptible to significant change relate to the determination of the allowance for loan losses; the valuation of other real estate; the fair value of investment securities; the fair value of private equity investments; contingent liabilities related to legal matters; and the deferred tax assets valuation allowance. In connection with the determination of the allowance for loan losses and the valuation of certain impaired loans, and other real estate, management obtains independent appraisals for significant properties and properties collateralizing impaired loans. In making this determination, management also considers other factors or recent developments, such as changes in absorption rates or market conditions at the time of valuation and anticipated sales values based on management’s plans for disposition.
The following is a description of the Company's significant accounting policies.
Cash and Cash Equivalents
Cash and cash equivalents consist of cash and due from banks. At December 31, 20142016 and 20132015, $125533 thousand and $375$100 thousand, respectively, of the due from banks balance was restricted as to withdrawal.
Short-term Investments
Short-term investments consist of interest bearing funds with the Federal Reserve Bank, interest earning deposits with banks, and Federalfederal funds sold and securities purchased under resale agreements. At December 31, 20142016 and 20132015, interest bearing funds with the Federal Reserve Bank included $89.2130 million and $104.9117.3 million, respectively, on deposit to meet Federal Reserve Bank reserve requirements. Interest earning deposits with banks include $7.15.6 million at December 31, 20142016 and $11.12.2 million at December 31, 20132015, which is pledged as collateral in connection with certain letters of credit. Federal funds sold include $67.556.1 million at December 31, 20142016 and $72.265.9 million at December 31, 20132015, which are pledged to collateralize certain derivative instruments. Federal funds sold and securities purchased under resale agreements, and Federalfederal funds purchased and securities sold under repurchase agreements, generally mature in one day.
Trading Account Assets
Trading account assets, which are primarily held on a short-term basis for the purpose of selling at a profit, consist of debt and equity securities and are reported at fair value. Fair value adjustments and fees from trading account activities are included as a component of other fee income on the consolidated statements of income. Gains and losses realized from the sale of trading account assets are determined by specific identification and are included as a component of other fee income on the trade date. Interest income on trading assets is reported as a component of interest income on the consolidated statements of income.

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Mortgage Loans Held for Sale and Mortgage Banking Income
Mortgage Loans Held for Sale
Mortgage loans held for sale are recorded at fair value. Fair value is derived from a hypothetical bulk sale model used to estimate the exit price of the loan in a loan sale. The bid pricing convention is used for loan pricing for similar assets. The valuation model is based upon forward settlements of a pool of loans of similar coupon, maturity, product, and credit attributes. The inputs to the model are continuously updated with available market and historical data. As the loans are sold in the secondary market, the valuation model produces an estimate of fair value that represents the highest and best use of the loans in Synovus' principal market.
Mortgage Banking Income
Mortgage banking income consists primarily of origination and ancillary fees on loans originated for sale, and gains and losses from the sale of mortgage loans. Mortgage loans are generally sold servicing released, without recourse or continuing involvement, and meet ASC 860-10-65 Transfers and Servicing of Financial Assets, criteria for sale accounting.
Other Loans Held for Sale
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of the loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell. At the time of transfer, if the estimated fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from the sale of these assets, are recorded as losses on other loans held for sale, net, as a component of non-interest expense on the consolidated statements of income.
Investment Securities Available for Sale
Investment securities available for sale are carried at fair value with unrealized gains and losses, net of the related tax effect, excluded from earnings and reported as a separate component of shareholders' equity within accumulated other comprehensive income (loss) until realized.
Synovus performs a quarterly assessment of its investment securities available for sale to determine if the decline in fair value of a security below its amortized cost is deemed to be other-than-temporary. Factors included in the assessment include the length of time the security has been in a loss position, the extent that the fair value is below amortized cost, and the credit standing of the issuer. Other-than-temporary impairment losses are recognized on securities when: (1) the holder has an intention to sell the security; (2) it is more likely than not that the security will be required to be sold prior to recovery; or (3) the holder does not expect to recover the entire amortized cost basis of the security. Other-than-temporary impairment losses are reflected in earnings as realized losses to the extent the impairment is related to credit losses. The amount of the impairment related to other factors is recognized in other comprehensive income (loss).
Premiums and discounts are amortized or accreted over the life of the related security as an adjustment to yield using the effective interest method and prepayment assumptions. Actual prepayment experience is reviewed periodically and the timing of the accretion and amortization is adjusted accordingly. Interest income on securities available for sale is recorded on the accrual basis. Dividend and interest income are recognized when earned. Realized gains and losses for securities are included in investment securities gains (losses), net, on the consolidated statements of income and are derived using the specific identification method, on a trade date basis.
Loans and Interest Income on Loans
Loans are reported at principal amounts outstanding less amounts charged off, net of deferred fees and expenses. Interest income and deferred fees, net of expenses on loans, are recognized on a level yield basis.
Non-accrual Loans
Loans on which the accrual of interest has been discontinued are designated as non-accrual loans. Accrual of interest is discontinued on loans when reasonable doubt exists as to the full collection of interest or principal, or when loans become contractually past due for 90 days or more as to either interest or principal, in accordance with the terms of the loan agreement, unless they are both well-secured and in the process of collection. When a loan is placed on non-accrual status, previously accrued and uncollected interest is generally reversed as an adjustment to interest income on loans. Interest payments received on non-accrual loans are generally recorded as a reduction of principal. As payments are received on non-accruing loans, interest income can be recognized on a cash basis; however, there must be an expectation of full repayment of the remaining recorded principal balance. The remaining portion of this payment is recorded as a reduction to principal. Loans are generally returned to accruing status when they are brought fully current with respect to interest and principal and when, in the judgment of management, the loans are estimated to be fully collectible as to both principal and interest, and the borrower has sustained repayment performance under the terms of the loan agreement for a reasonable period of time (generally six months).

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Impaired Loans
Impaired loans are loans for which it is probable that Synovus will not be able to collect all amounts due according to the contractual terms of the loan agreements and all loans modified in a troubled debt restructuring (TDR). Other than TDRs, impaired loans do not include smaller-balance homogeneous loans that are collectively evaluated for impairment, which consist of most retail loans and commercial loan relationships less than $1.0 million. Impairment is measured on a discounted cash flow method based upon the loan's contractual effective interest rate, or at the loan's observable market price, or at the fair value of the collateral, less costs to sell if the loan is collateral-dependent. Interest income on non-accrual impaired loans is recognized as described above under "non-accrual loans." Impaired accruing loans generally consist of those troubled debt restructuringsTDRs for which management has concluded that the collectability of the loan is not in doubt.
At December 31, 2014,2016, substantially all non-accrual impaired loans were collateral-dependent and secured by real estate. For impairment measured using the estimated fair value of collateral less costs to sell, fair value is estimated using appraisals performed by a certified or licensed appraiser. Management also considers other factors or recent developments, such as selling costs and anticipated sales values, taking into account management's plans for disposition, which could result in adjustments to the fair value estimates indicated in the appraisals. The assumptions used in determining the amount of the impairment are subject to significant judgment. Use of different assumptions, for example, changes in the fair value of the collateral or management's plans for disposition could have a significant impact on the amount of impairment.
Under the discounted cash flow method, impairment is recorded as a specific reserve with a charge-off for any portion of the impairment considered a confirmed loss. The reserve is reassessed each quarter and adjusted as appropriate based on changes in estimated cash flows.
Where guarantors are determined to be a source of repayment, an assessment of the guarantee is required. This guarantee assessment would include, but not be limited to, factors such as type and feature of the guarantee, consideration for the guarantor's financial strength and capacity to service the loan in combination with the guarantor's other financial obligations as well as the guarantor's willingness to assist in servicing the loan.
Troubled Debt Restructurings
When borrowers are experiencing financial difficulties, Synovus may, in order to assist the borrowers in repaying the principal and interest owed to Synovus, make certain modifications to the borrower's loan. All loan modifications, renewals, and renewalsrefinances are evaluated for troubled debt restructuring (TDR)TDR classification. In accordance with ASU 2011-02, A Creditor's Determination of Whether a Restructuring is a Troubled Debt Restructuring, a TDR is defined as a modification with a borrower that is experiencing financial difficulties, and the creditor has granted a financial concession that it would not normally make. The market interest rate concept in ASU 2011-02 states that if a borrower does not otherwise have access to funds at a market interest rates for debt with characteristics similar to those of the restructured debt, the restructuring would be considered to be at a below-market rate, which indicates that the lender may have granted a concession. Since Synovus often increases or maintains the interest rate upon renewal of a commercial loan, including renewals of loans involving borrowers experiencing financial difficulties, the market rate concept has become a significant factor in determining if a loan is classified as a TDR. All TDR'sTDRs are considered to be impaired loans, and the amount of impairment, if any, is determined in accordance with ASC 310-10-35Accounting by Creditors for Impairment of a Loan-an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40..
Concessions provided by Synovus in a TDR are generally made in order to assist borrowers so that debt service is not interrupted and to mitigate the potential for loan losses. A number of factors are reviewed when a loan is renewed, refinanced, or modified, including cash flows, collateral values, guarantees, and loan structures. Concessions are primarily in the form of providing a below market interest rate given the borrower's credit risk to assist the borrower in managing cash flows, an extension of the maturity of the loan generally for less than one year, or a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time). These types of concessions may be made during the term of a loan or upon the maturity of a loan, as a loan renewal. Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concessions are being granted, including consideration of whether the renewed loan has an interest rate that is at market, given the credit risk related to the loan. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of three months or less, are generally not considered to be financial concessions. Further, it is generally Synovus' practice not to defer principal and/or interest for more than twelve months.
These types of concessions may be made during the term of a loan or upon the maturity of a loan, in which the borrower is experiencing financial difficulty, as a loan renewal.
Renewals of loans made to borrowers experiencing financial difficulties are evaluated for TDR designation by determining if concession(s) are being granted, including consideration of whether the renewed loan has an interest rate that is at market, given the credit risk related to the loan.
Non-accruing TDRs may generally be returned to accrual status if there has been a period of performance, usually at least a six month sustained period of repayment performance byin accordance with the borrower.agreement. Consistent with regulatory guidance, a TDR will generally

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no longer be reported as a TDR after a period of performance and after the loan was reported as a TDR at a year-end reporting date, and if at the time of the modification, the interest rate was at market, considering the credit risk associated with the borrower.borrower, and no principal was forgiven.
Allowance for Loan Losses
The allowance for loan losses is a significant accountingrepresents management's best estimate that is determined through periodic and systematic detailed reviews of the Company’s loan portfolio. These reviews are performed to assess theprobable losses inherent risk for probable loss within the portfolio and to ensure consistency between fluctuations in the allowance and both credit events within the portfolio and prevailing credit trends. The economic and business climate in any given industry or market is difficultfunded loan porfolio. Changes to gauge and can change rapidly, and the effects of those changes can vary by borrower. Significant judgments and estimates are necessary in the determination of the allowance for loan losses. Significant judgments include, among others, loan risk ratings and classifications, the determination and measurement of impaired loans, the timing of loan charge-offs, the probability of loan defaults, the net loss exposure in the event of loan defaults, qualitative loss factors, management’s plans, if any, for disposition of certain loans, as well as other qualitative considerations. In determining the allowance for loan losses, management makes numerous assumptions, estimates, and assessments, which are inherently subjective. The use of different estimates or assumptions could haverecorded through a significant impact on the provision for loan losses allowance for loan losses, non-performingand reduced by loans loan charge-offs and the Company's consolidated financial condition and resultscharged-off, net of operations.
The allocated allowance is based upon quarterly analyses of impaired commercial loans to determine the amount of specific reserves (and/or loan charge-offs), if any, as well as an analysis of historical loan default experience, loan net loss experience and related qualitative factors, if appropriate, for categories of loans with similar risk attributes and further segregated by Synovus' internal loan grading system.recoveries.
Impaired loans are generally evaluated on a loan by loan basis with specific reserves, if any, recorded as appropriate. Specific reserves are determined based on ASC 310-10-35, which provides for measurement of a loan's impairment based on one of three methods. If the loan is collateral-dependent, then the fair value of the loan's collateral, less estimated selling costs, are compared to the loan's carrying amount to determine impairment. Other methods of measuring a loan's impairment include the present value of the expected future cash flows of the loan, or if available, the observable market price of the loan. Synovus considers the pertinent facts and circumstances for each impaired loan when selecting the appropriate method to measure impairment, and quarterly evaluates each selection to ensure its continued appropriateness and evaluates the reasonableness of specific reserves, if any.
For loans that are not considered impaired, the allocated allowance for loan losses is determined based upon Expected Loss ("EL")(EL) factors, which are applied to groupings of specific loan types by loan risk ratings. The EL is determined based upon a probability of default ("PD")(PD), which is the probability that a borrower, segregated by loan type and loan risk grade, will default, and

loss given default (“LGD”)(LGD), which is the estimate of the amount of net loss in the event of default. The groupings of the loans into loan categories are determined based upon the nature of the loan types and the level of inherent risk associated with the various loan categories. The loan groupings are further segregated based upon the individual loan risk ratings, as described below. The EL factors applied in the methodology are periodically re-evaluated and adjusted to reflect changes in historical loss levels or other risks.
Allocated EL factors may also be adjusted, as necessary, for certain qualitative factors that in management's judgment are necessary to reflect losses incurred in the portfolio.
Qualitative factors that management considers in the analysis include:
changes in lending policies and procedures, including changes in underwriting standards and collection, charge-off, and recovery practices not considered elsewhere in estimating credit losses
changes in the volume and severity of past due loans, the volume of non-accrual loans, and the volume and severity of adversely classified or grade loans
loan growth
effects of changes in credit concentrations
model uncertainty
experience, ability, and depth of lending management, loan review personnel, and other relevant staff
changes in the quality of the loan review function
national and local economic trends and conditions
value of underlying collateral for collateral-dependent loans
other external factors such as the effects for the current competitive, legal, and regulatory environment

The adjusted EL factors by portfolio are then adjusted by a loss emergence period for each loan type. A loss emergence period represents the amount of time between when a loss event first occurs to when it is charged off. The loss emergence period was determined for each loan type based on the Company's historical experience and is validated at least annually.
Commercial Loans - Risk Ratings
Synovus utilizes two primary methods for risk assessment of the commercial loan portfolio: Single Risk Rating Assessment and Dual Risk Rating (DRR) Assessment. The single and dual risk ratings are based on the borrowers' credit risk profile, considering factors such as debt service history, current and estimated prospective cash flow information, collateral supporting the credit, source of repayment as well as other variables, as appropriate.
Each loan is assigned a risk rating during its initial approval process. For single risk rated loans, this process begins with a loan rating recommendation from the loan officer responsible for originating the loan. Commercial single risk rated loans are graded on a 9-point scale. Single risk ratings six through nine are defined consistent with the bank regulatory classifications of special mention, substandard, doubtful, and loss, respectively. The primary determinants of the risk ratings for commercial single risk rated loans are the reliability of the primary source of repayment and the borrower's expected performance (i.e., the likelihood

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that the borrower will be able to service its obligations in accordance with the terms). Expected performance will be based upon full analysis of the borrower's historical financial results, current financial strength and future prospects, which includes any external drivers.
For dual risk rated loans, this process begins with scoring the loan for a rating during its initial approval process. Synovus began utilizing a dual risk rating methodology for certain components of its commercial and industrialC&I loan portfolio in 2013 and extended the DRR methodology to certain income-producing real estate loans in 2014.2014 and 2015. The DRR includes sixteen probabilities of defaultPD categories and nine categories for estimating losses given an event of default. The result is an expected lossEL rate established for each borrower.
The loan rating is subject to approvals from other members of management, regional credit and/or loan committees depending on the size of the loan and loan's credit attributes. Loan ratings are regularly re-evaluated based upon annual scheduled credit reviews or on a more frequent basis if determined prudent by management. Additionally, an independent loan review function evaluates Synovus' risk rating processes on a continuous basis.
Management currently expectscontinues to implement the DRR methodology for additional components of the commercial loan portfolio over the next few years. The implementation is expected to be in multiple phases, with each component determined based primarily on loan type and size.portfolio. The timing of future implementations will depend upon completion of applicable data analysis and model assessment. Once full implementation is completed, management estimates that the DRR methodology will be utilized to calculate the allowance for loan losses on commercial loans amounting to over 30% of the total loan portfolio. Approximately $5.6$7.6 billion, or 27%31.8%, of the total loan portfolio was rated using the DRR methodology at year-end 2014.2016.
Retail Loans – Risk Ratings
Retail loans are generally assigned a risk rating on a 6-point scale at the time of origination based on credit bureau scores, with a loan grade of 1 assigned as the lowest level of risk and a loan grade of 6 as the highest level of risk. At 90-119 days past due, a loan grade of 7-substandard rating is applied and at 120 days past due, the loan is generally downgraded to grade 9-loss and is generally charged-off. The credit bureau-based ratings are updated at least semi-annually and the ratings based on the past due status are updated monthly.

Unallocated Allowance for Loan Losses
The unallocated component of the allowance for loan losses is not a significant component of the ALLL, but would be utilized to provide for certain environmental and economic factors that affect the inherent risk of loss in the entire loan portfolio that are not fully captured in the allocated allowance for loan losses. On a quarterly basis, management updates its analysis and consideration of these factors and determines the impact, if any, on the allowance for loan losses and the provision for loan losses for each respective period.
Premises and Equipment
Premises and equipment, including bank owned branch locations and leasehold improvements, are reported at cost, less accumulated depreciation and amortization, which are computed using the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are depreciated over the shorter of the estimated useful life or the remainder of the lease term. Synovus reviews long-lived assets, such as premises and equipment, for impairment whenever events and circumstances indicate that the carrying amount of an asset may not be recoverable.
Goodwill and Other Intangible Assets
Goodwill represents the excess purchase price over the fair value of identifiable net assets of acquired businesses. In accordance with ASC 350, Intangibles, Goodwill and Other, goodwill is not amortized, but tested for impairment at the reporting unit (sub-segment) level on an annual basis and as events occur or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. Synovus reviews goodwill for impairment annually as of June 30th of each year and at interim periods if indicators of impairment exist.
Significant judgment is applied when goodwill is assessed for impairment. This judgment includes developing cash flow projections, selecting appropriate discount rates, identifying relevant market comparables, incorporating general economic and market conditions, and selecting an appropriate control premium. The selection and weighting of the various fair value techniques may result in a higher or lower fair value. Judgment is applied in determining the weighting that are most representative of fair value.
Other intangible assets relate primarily to existing borrower relationships, trade name, and a distribution network resulting from a business acquisition. These intangible assets are amortized using straight line methods based on the remaining lives of the assets. Amortization periods range from eight to ten years. Amortization periods for intangible assets are monitored to determine if events and circumstances require such periods to be reduced.
Intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of the intangible assets is measured by a comparison of the carrying amount of the asset to future undiscounted cash flows expected to be generated by the asset. If such assets are considered impaired, the amount of the impairment to be recognized is measured by the amount by which the carrying value of the assets exceeds the fair value of the assets based on the discounted expected future cash flows to be generated by the assets.
Other Real Estate
Other Real Estate (ORE) consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. In accordance with the provisions of ASC 310-10-35 regarding subsequent measurement of loans for impairment and ASC 310-40-15 regarding accounting for troubled debt restructurings by a creditor, aA loan is classified

96


as an in-substance foreclosure when Synovus has taken possession of the collateral regardless of whether formal foreclosure proceedings have taken place.
At foreclosure, ORE is recorded at the lower of cost or fair value less estimated selling costs, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated selling costs, not to exceed the new cost basis, determined by review of current appraisals, as well as the review of comparable sales and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. Management also considers other factors or recent developments such as changes in absorption rates or market conditions from the time of the latest appraisal received or previous re-evaluation performed, and anticipated sales values considering management's plans for disposition, which could result in an adjustment to lower the fair value estimates indicated in the appraisals. At the time of foreclosure or initial possession of collateral, any excess of the loan balance over the fair value of the real estate held as collateral, less costs to sell, is recorded as a charge against the allowance for loan losses. Revenue and expenses from ORE operations as well as gains or losses on sales are recorded as foreclosed real estate expense, net, a component of non-interest expense on the consolidated statements of income. Subsequent declines in fair value are recorded on a property-by-property basis through use of a valuation allowance within other real estateORE on the consolidated balancesbalance sheets and valuation adjustment account in foreclosed real estate expense, net, a component of non-interest expense on the consolidated statements of income.
Synovus' objective is to dispose of ORE properties in a timely manner and to maximize net sale proceeds. Synovus has a centralized managed assets division, with the specialized skill set to facilitate this objective. While there is not a defined timeline for their sale, ORE properties are actively marketed through unaffiliated third parties.

Other Assets
Other assets include accrued interest receivable and other significant balances as described below.
Investments in Company-OwnedCash Surrender Value of Bank-Owned Life Insurance Policies
Investments in company-ownedbank-owned life insurance policies on certain current and former officers of Synovus are recorded at the net realizable value of the policies as a component of other assets in the consolidated balance sheets.policies. Net realizable value is the cash surrender value of the policies less any applicable surrender charges and any policy loans. Synovus has not borrowed against the cash surrender value of these policies. The changesChanges in the cash surrender value of the policies isare recognized as a component of other non-interest income in the consolidated statements of income.
Investments in Federal Reserve Bank and Federal Reserve Home Loan Bank Stock
On November 17, 2016, Synovus Bank made an investment of $97.3 million in Federal Reserve Bank capital stock and became a member of the Federal Reserve System. Synovus held stock in the Federal Reserve Bank totaling $98.6 million at December 31, 2016 and $1.2 million at December 31, 2015. Synovus also held stock in the FHLB of Atlanta totaling $71.3 million at December 31, 2016 and $67.1 million at December 31, 2015. The Federal Reserve Bank and FHLB stocks are recorded at amortized cost. The investment in FHLB stock is required for membership in the FHLB system and in relation to the level of FHLB outstanding borrowings.
SBA/Government Guaranteed Loans (GGL) Servicing Assets, net
Synovus has retained servicing responsibilities on sold SBA/GGL loans and receives annual servicing fees on the outstanding loan balances.  SBA/GGL servicing rights are accounted for using the amortization method. A servicing asset is established at fair value at the time of the sale using a discounted future cash flow model. The servicing asset is then amortized in other non-interest expense.
Private Equity Investments
Private equity investments are recorded at fair value on the consolidated balance sheets with realized and unrealized gains and losses included in increase/(decrease) in fair value of private equity investments, net,recorded on the consolidated statements of income in accordance with ASC 946, Financial Services-Investment Companies(as a component of other non-interest income). The private equity investments in which Synovus holds a limited partner interest consist of funds that invest in privately held companies. For privately held companies in the fund, the general partner estimates the fair value of the company in accordance with U.S. GAAP as clarified by ASC 820, Fair Value Measurements and Disclosures.company. The estimated fair value of the company is the estimated fair value as an exit price the fund would receive if it were to sell the company in the marketplace. The fair value of the fund's underlying investments is estimated through the use of valuation models, such as option pricing or a discounted cash flow model. Valuation factors, such as a company's financial performance against budget or milestones, last price paid by investors, with consideration given on whether financing is provided by insiders or unrelated new investors, public market comparables, liquidity of the market, industry and economic trends, and changes in management or key personnel, are used in the determination of estimated fair value.
Derivative Instruments
Synovus’ risk management policies emphasize the management of interest rate risk within acceptable guidelines. Synovus’ objective in maintaining these policies is to limit volatility in net interest income arising from changes in interest rates. Risks to be managed include both fair value and cash flow risks. Utilization of derivative financial instruments provides a valuable tool to assist in the management of these risks.
In accordance with ASC 815, Derivatives and Hedging, allAll derivative instruments are recorded on the consolidated balance sheets at their respective fair values, as components of other assets and other liabilities.Theliabilities. The accounting for changes in fair value (i.e., unrealized gains or losses) of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship and, if so, on the reason for holding it. If certain conditions are met, entities may elect to designate a derivative instrument as a hedge of exposures to changes in fair values, cash flows, or foreign currencies. If the hedged exposure is a fair value exposure, the unrealized gain or loss on the derivative instrument is recognized in earnings in the period of change, together with the offsetting unrealized loss or gain on the hedged item attributable to the risk being hedged as a component of other non-interest income on the consolidated statements of income. If the hedged exposure is a cash flow exposure, the effective portion of the gain or loss on the derivative instrument is reported initially as a component of accumulated other comprehensive income (loss), net of the tax impact, and subsequently reclassified into earnings when the hedged transaction affects earnings. Any amounts excluded from the assessment of hedge effectiveness, as well as the ineffective portion of the gain or loss on the derivative

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instrument, are reported in earnings immediately as a component of other non-interest income on the consolidated statements of income. If the derivative instrument is not designated as a hedge, the gain or loss on the derivative instrument is recognized in earnings as a component of other non-interest income on the consolidated statements of income in the period of change.
With the exception of certain commitments to fund and sell fixed-rate mortgage loans and derivatives utilized to meet the financing and interest rate risk management needs of its customers, all derivatives utilized by Synovus to manage its interest rate sensitivity are designated as either a hedge of a recognized fixed-rate asset or liability (fair value hedge), or a hedge of a forecasted transaction or of the variability of future cash flows of a floating rate asset or liability (cash flow hedge). Synovus does not speculate using derivative instruments.
In 2005, Synovus entered into certain forward starting swap contracts to hedge the cash flow risk of certain forecasted interest payments on a forecasted debt issuance. Upon the determination to issue debt, Synovus was potentially exposed to cash flow risk due to changes in market interest rates prior to the placement of the debt. The forward starting swaps allowed Synovus to hedge this exposure. Upon placement of the debt, these swaps were cash settled concurrent with the pricing of the debt. The effective

portion of the cash flow hedge included in accumulated other comprehensive income is being amortized over the life of the debt issue as an adjustment to interest expense.
Synovus also holds derivative instruments, which consist of rate lock agreements related to expected funding of fixed-rate mortgage loans to customers (interest rate lock commitments) and forward commitments to sell mortgage-backed securities and individual fixed-rate mortgage loans. Synovus’ objective in obtaining the forward commitments is to mitigate the interest rate risk associated with the interest rate lock commitments and the mortgage loans that are held for sale. Both the interest rate lock commitments and the forward commitments are reported at fair value, with adjustments recorded in current period earnings in mortgage banking income.
Synovus also enters into interest rate swap agreements to facilitate the risk management strategies of certain commercial banking customers. Synovus mitigates this risk by entering into equal and offsetting interest rate swap agreements with highly rated third-party financial institutions. The interest rate swap agreements are free-standing derivatives and are recorded at fair value with any unrealized gain or loss recorded in current period earnings in other non-interest income. These instruments, and their offsetting positions, are recorded in other assets and other liabilities on the consolidated balance sheets.
When using derivatives to hedge fair value and cash flow risks, Synovus exposes itself to potential credit risk from the counterparty to the hedging instrument. This credit risk is generally a small percentage of the notional amount and fluctuates as interest rates change. Synovus analyzes and approves credit risk for all potential derivative counterparties prior to execution of any derivative transaction. Synovus seeks to minimize credit risk by dealing with highly rated counterparties and by obtaining collateralization for exposures above certain predetermined limits. If significant counterparty risk is determined, Synovus adjusts the fair value of the derivative recorded asset balance to consider such risk.
Non-interest Income
Service Charges on Deposit Accounts
Service charges on deposit accounts consist of non-sufficient fundsNSF fees, account analysis fees, and other service charges on deposits which consist primarily of monthly account fees. Non-sufficient fundsNSF fees are recognized at the time when the account overdraft occurs in accordance with regulatory guidelines. Account analysis fees consist of fees charged to certain commercial demand deposit accounts based upon account activity (and reduced by a credit which is based upon cash levels in the account). These fees, as well as monthly account fees, are recorded under the accrual method of accounting.
Fiduciary and Asset Management Fees
Fiduciary and asset management fees are generally determined based upon fair values of assets under management as of a specified date during the period. These fees are recorded under the accrual method of accounting as the services are performed.
Brokerage and Investment Banking Revenue
Brokerage revenue consists primarily of commission income, which represents the spread between buy and sell transactions processed, and net fees charged to customers on a transaction basis for buy and sell transactions processed. Commission income is recorded on a trade-date basis. Brokerage revenue also includes portfolio management fees, which represent monthly fees charged on a contractual basis to customers for the management of their investment portfolios and are recorded under the accrual method of accounting.
Investment banking revenue represents fees for services arising from securities offerings or placements in which Synovus acts as an agent. It also includes fees earned from providing advisory services. Revenue is recognized at the time the underwriting is completed and the revenue is reasonably determinable.
Bankcard Fees

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Bankcard fees consist primarily of interchange fees earned, net of fees paid, on debit card and credit card transactions. Net fees are recognized into income as they are collected.
Advertising Costs
Advertising costs are expensed as incurred and recorded as a component of non-interest expense.
Income Taxes
Synovus is a domestic corporation that files a consolidated federal income tax return with its wholly-owned subsidiaries and files state income tax returns on a consolidated and aor separate entity basis with the various taxing jurisdictions based on its taxable presence. Synovus accounts for income taxes in accordance with ASC 740, Income Taxes. The current income tax accrual or receivable is an estimate of the amounts owed to or due from taxing authorities in which Synovus conducts business. It also includes increases and decreases in the amount of taxes payable for uncertain tax positions reported in tax returns for the current and/or prior years.
Synovus uses the asset and liability method to account for future income taxes expected to be paid or received (i.e., deferred income taxes). Under this method, deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement (GAAP) carrying amounts of existing assets and liabilities and their respective tax bases, including operating losses and tax credit carryforwards. The deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in income tax rates is recognized in income in the period that includes the enactment date.

A valuation allowance is required for deferred tax assets if, based on available evidence, it is more likely than not that all or some portion of the asset will not be realized. In making this assessment, all sources of taxable income available to realize the deferred tax asset are considered, including taxable income in prior carryback years, future reversals of existing temporary differences, tax planning strategies, and future taxable income exclusive of reversing temporary differences and carryforwards. The predictability that future taxable income, exclusive of reversing temporary differences, will occur is the most subjective of these four sources. Changes in the valuation allowance are recorded through income tax expense.
Significant estimates used in accounting for income taxes relate to the valuation allowance for deferred tax assets, estimates of the realizability of income tax credits, utilization of net operating losses, the determination of taxable income, and the determination of temporary differences between book and tax bases.
Synovus accrues tax liabilities for uncertain income tax positions based on current assumptions regarding the expected outcome by weighing the facts and circumstances available at the reporting date. If related tax benefits of a transaction are not more likely than not of being sustained upon examination, Synovus will accrue a tax liability or reduce a deferred tax asset for the expected tax impact associated with the transaction. Events and circumstances may alter the estimates and assumptions used in the analysis of its income tax positions and, accordingly, Synovus' effective tax rate may fluctuate in the future. Synovus recognizes accrued interest and penalties related to unrecognized income tax benefits as a component of income tax expense.
Share-based Compensation
Synovus has a long-term incentive plan under which the Compensation Committee of the Board of Directors has the authority to grant share-based awards to Synovus employees. Synovus' share-based compensation costs associated with employee grants are recorded as a component of salaries and other personnel expense in the consolidated statements of income. Share-based compensation costs associated with grants made to non-employee directors of Synovus are recorded as a component of other operating expenses. Share-based compensation expense for service-based awards that contain a graded vesting schedule is recognized net of estimated forfeitures for plan participants on a straight-line basis over the requisite service period for the entire award. The non-employee director restricted share units become fully vested and transferable upon the earlier to occur of the completion of three years of service and the date the holder reaches age 72. Thus, share-based compensation expense for non-employee awards is recognized over the shorter of three years or the time to age 72.
Earnings per Share
Basic net income per common share is computed by dividing net income available to common shareholders by the average common shares outstanding for the period. Diluted net income per common share reflects the dilution that could occur if securities or other contracts to issue common stock were exercised or converted. The dilutive effect of outstanding options and restricted share units is reflected in diluted net income per common share, unless the impact is anti-dilutive, by application of the treasury stock method.
All share and per share amounts for all periods presented in this Report reflect the one-for-seven reverse stock split, which was effective on May 16, 2014.

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Fair Value Measurements and Disclosures
Fair value estimates are made at a specific point in time, based on relevant market information and other information about the financial instrument. These estimates do not reflect any premium or discount that could result from offering for sale, at one time, the entire holdings of a particular financial instrument. Because no market exists for a portion of the financial instruments, fair value estimates are also based on judgments regarding estimated cash flows, current economic conditions, risk characteristics of various financial instruments, and other factors. These estimates are subjective in nature and involve uncertainties and matters of significant judgment and, therefore, cannot be determined with precision. Changes in assumptions could significantly affect the estimates.
Synovus employs independent third-party pricing services to provide fair value estimates for its investment securities available for sale, trading account assets, and derivative financial instruments. Fair values for fixed income investment securities and certain derivative financial instruments are typically the prices supplied by either the third-party pricing service or an unrelated counterparty, which utilize quoted market prices, broker/dealer quotations for identical or similar securities, and/or inputs that are observable in the market, either directly or indirectly, for substantially similar securities. Level 1 securities are typically exchange quoted prices. Level 2 securities are typically matrix priced by a third-party pricing service to calculate the fair value. Such fair value measurements consider observable data, such as relevant broker/dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and the respective terms and conditions for debt instruments. Level 3 instruments' value is determined using pricing models, discounted cash flow models and similar techniques, and may also include the use of market prices of assets or liabilities that are not directly comparable to the subject asset or liability. These methods of valuation may result in a significant portion of the fair value being derived from unobservable assumptions that reflect Synovus' own estimates for assumptions that market participants would use in pricing the asset or liability.

Management uses various validation procedures to validate the prices received from pricing services and quotations received from dealers are reasonable for each relevant financial instrument, including reference to relevant broker/dealer quotes or other market quotes and a review of valuations and trade activity of comparable securities. Consideration is given to the nature of the quotes (e.g., indicative or firm) and the relationship of recently evidenced market activity to the prices provided by the third-party pricing service. Further, management also employs the services of an additional independent pricing firm as a means to verify and confirm the fair values of its primary independent pricing firm.
Understanding the third-party pricing service's valuation methods, assumptions and inputs used by the firm is an important part of the process of determining that reasonable and reliable fair values are being obtained. Management evaluates quantitative and qualitative information provided by the third-party pricing services to assess whether they continue to exhibit the high level of expertise and internal controls that management relies upon.
Fair value estimates are based on existing financial instruments on the consolidated balance sheet, without attempting to estimate the value of anticipated future business and the value of assets and liabilities that are not considered financial instruments. Significant assets and liabilities that are not considered financial instruments include deferred income taxes, premises and equipment, equity method investments, goodwill and other intangible assets. In addition, the income tax ramifications related to the realization of the unrealized gains and losses on available for sale investment securities and cash flow hedges can have a significant effect on fair value estimates and have not been considered in any of the estimates.
Contingent Liabilities and Legal Costs
Synovus estimates its contingent liabilities with respect to outstanding legal matters based on information currently available to management, management’s estimates about the probability of outcomes of each case and the advice of legal counsel. In accordance with guidance in ASC 450-25-2, managementManagement accrues an estimated loss from a loss contingency when information available indicates that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. In addition, it must be probable that one or more future events will occur confirming the fact of the loss. Significant judgment is required in making these estimates and management must make assumptions about matters that are highly uncertain. Accordingly, the actual loss may be more or less than the current estimate.
In many situations, Synovus may be unable to estimate reasonably possible losses due to the preliminary nature of the legal matters, as well as a variety of other factors and uncertainties. As there are further developments, Synovus will reassess these legal matters and the related potential liabilities and will revise, when needed, its estimate of contingent liabilities.
Legal costs, including attorney fees, incurred in connection with pending litigation and other loss contingencies are expensed as incurred.
Recently Adopted Accounting Standards Updates
ASU 2013-11, Income Taxes (Topic 740): Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists.This ASU provides guidance on financial statement presentation of an unrecognized tax benefit when a net operating loss carryforward, a similar tax loss, or a tax credit carryforward

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exists. Income tax accounting guidance did not explicitly address how to present unrecognized tax benefits when a company also has net operating losses or tax credit carryforwards. Previously, most companies presented these unrecognized benefits as a liability (i.e., gross presentation), but some presented the liability as a reduction of their net operating losses or tax credit carryforwards (i.e., net presentation). To address this diversity in practice,During 2015, the FASB issued ASU 2013-11, requiring unrecognized tax benefits2015-02, Amendments to the Consolidation Analysis, which became effective for Synovus on January 1, 2016. ASU 2015-02 modifies the analysis that companies must perform in order to determine whether a legal entity should be offset againstconsolidated. ASU 2015-02 also simplifies current consolidation rules by reducing the number of consolidation models; placing more emphasis on risk of loss when determining a deferred tax asset for a net operating loss carryforward, similar tax loss, or tax credit carryforward except when either (1) a net operating loss carryforward, a similar tax loss, or a tax credit carryforward is not available ascontrolling financial interest; reducing the frequency of the reporting date under the governing tax law to settle taxesapplication of related-party guidance when determining a controlling financial interest in a VIE; and changing consolidation conclusions for public and private companies in several industries that would result from the disallowancetypically make use of the tax position,limited partnerships or (2) the entity does not intend to use the deferred tax asset for this purpose (provided that the tax law permits a choice). If either of these conditions exists, an entity should present an unrecognized tax benefit in the financial statements as a liability and should not net the unrecognized tax benefit with a deferred tax asset. Synovus adopted the provisionsVIEs. Adoption of ASU 2013-11 effective January 1, 2014. However, because prior to adoption Synovus already presented its unrecognized tax benefits as a reduction of its net operating losses, adoption of ASU 2013-112015-02 did not have an impact on itsSynovus' consolidated balance sheet.financial statements.
Recently Issued Accounting Standards Updates
The following ASUs will be implemented effective January 1, 2017 or later:

ASU 2016-13, Financial Instruments--Credit Losses.On June 16, 2016, the FASB issued the new guidance related to credit losses. The new guidance replaces the existing incurred loss impairment guidance with a single expected credit loss methodology. The new guidance will require management’s estimate of credit losses over the full remaining expected life of loans and other financial instruments. For Synovus, the standard will apply to loans, unfunded loan commitments, and debt securities available for sale. The standard is effective for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years.  Early adoption is permitted on January 1, 2019.  Upon adoption, Synovus will record a cumulative effect adjustment to retained earnings as of the beginning of the reporting period of adoption.  

Synovus has begun its implementation efforts which are led by a cross-functional steering committee.  Management expects that the allowance for loan losses will be higher under the new standard; however, management is still in the process of determining the magnitude of the increase and the impact on its financial statements and regulatory capital ratios.  Additionally, the extent of the increase on the allowance for loan losses will depend upon the composition of the loan portfolio upon adoption of the standard, as well as economic conditions and forecasts at that time.


ASU 2016-09, Compensation—Stock Compensation: Improvements to Employee Share-Based Payment Accounting.In March 2016, the FASB issued ASU 2016-09, which simplifies several aspects of the accounting for employee share-based payment transactions for both public and nonpublic entities, including the accounting for income taxes, forfeitures, and statutory tax withholding requirements, as well as classification in the statement of cash flows. The new guidance includes a requirement to record all of the tax effects related to share-based payments at settlement (or expiration) through the income statement. Currently, tax benefits in excess of compensation cost (“windfalls”) and tax deficiencies (“shortfalls”) are recorded in equity. For Synovus, this ASU will be effective for annual reporting periods beginning after December 15, 2016. Management expects that the ASU will create some quarterly income tax expense volatility, but the annual impact is not expected to be significant with only 973,361 stock options outstanding at December 31, 2016.  However, Synovus’ future stock price and changes in the stock price versus the grant date stock price will determine the amount of future tax “windfalls” or “shortfalls” reflected in income tax expense associated with exercises of stock options and vesting of outstanding restricted share units, market restricted share units, and performance share units.

ASU 2016-02, Leases.In February 2016, the FASB issued ASU 2016-02, its new standard on lease accounting. ASU 2016-02 introduces a lessee model that brings most leases on the balance sheet. Under the new standard, all lessees will recognize a right-of-use asset and a lease liability for all leases, including operating leases, with a lease term greater than 12 months. From a lessor perspective, the accounting model is largely unchanged, though the new standard does include certain targeted improvements to align, where necessary, lessor accounting with the lessee accounting model and the revenue recognition guidance in ASC Topic 606 (those related to evaluating when profit can be recognized). For Synovus, the impact of this ASU will primarily relate to its accounting and reporting of leases as a lessee. The new ASU will be effective for Synovus beginning January 1, 2019 (prior periods will be restated so prior years are comparable). Early adoption is permitted. Management currently estimates that the financial statement impact from the implementation of the new lease accounting standard will not be significant.

ASU 2014-09, "Revenue from Contracts with Customers" Customers.ASU 2014-09 establishes a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers and supersedes most current revenue recognition guidance, including industry-specific guidance. The standard is intended to increase comparability across industries and jurisdictions. The core principle of the revenue model is that a company will recognize revenue when it transfers control of goods or services to customers at an amount that reflects the consideration to which it expects to be entitled in exchange for those goods or services. The guidance in
On April 29, 2015, the FASB issued a proposal to delay the effective date of ASU 2014-09, isRevenue from Contracts with Customers, for public and non-public companies. The proposed new effective fordate will be annual reporting periods beginning after December 31, 2016. Early application is not permitted15, 2017, and the interim periods within that year, for public business entities. As such, for Synovus, the ASU will be effective on January 1, 2018, for both its interim and annual reporting periods. This proposal represents a one-year deferral from the original effective date.
The proposed new effective date guidance will allow early adoption for all entities (i.e., both public business entities and other entities) as of the original effective date for public business entities, which was annual reporting periods beginning after December 15, 2016, and the interim periods within that year.
Management is currently evaluating the impact of this ASU 2014-09 on Synovus’ consolidated financial statements. Synovus' Consolidated Financial Statements.
ASU 2015-02, "Amendmentsinitial scoping exercise determined that approximately 50% of non-interest income revenue streams are in the scope of these updates. The standard is expected to potentially impact ORE sales, interchange revenue, credit card loyalty programs, asset management fees, treasury management services revenue, and miscellaneous fees; however, the Consolidation Analysis" ASU 2015-02 was issued by the FASBoverall financial statement impact for Synovus is not expected to modify the analysis that companies must perform in order to determine whether a legal entity should be consolidated. ASU 2015-02 simplifies current consolidation rules by reducing the number of consolidation models; placing more emphasis on risk of loss when determining a controlling financial interest; reducing the frequency of the application of related-party guidance when determining a controlling financial interest in a variable interest entity (VIE); and changing consolidation conclusions for public and private companies in several industries that typically make use of limited partnerships or VIEs. ASU 2015-02significant. Extensive new disclosures will be effective for annual reportingrequired, including disaggregation of total revenue, information about performance obligations, changes in contract asset and liability account balances between periods, beginning after December 15, 2015. Early application is permitted. Management is currently evaluating the impact of the accounting update on Synovus' Consolidated Financial Statements.and information about key judgments and estimates and policy decisions regarding revenue recognition.
Additionally, during 2014, the FASB issued the following ASUs. All of the ASUs are effective for fiscal years and interim periods beginning after December 15, 2014, with the exception of ASU 2014-12, which is effective for fiscal years and interim periods beginning after December 15, 2015. Management does not expect that adoption of these ASUs will be implemented effective January 1, 2017 or later but are not expected to have a materialsignificant impact on Synovus' Consolidated Financial Statements.consolidated financial statements:

ASU 2014-14,2016-18, ClassificationStatement of Cash Flows-Restricted Cash
ASU 2016-15, Statement of Cash Flows-Classification of Certain Government-Guaranteed Mortgage Loans upon ForeclosureCash Receipts and Cash Payments
ASU 2014-12,2016-01, Accounting for Share-Based Payments When the TermsFinancial Instruments—Overall: Recognition and Measurement of an Award Provide That a PerformanceFinancial Assets and Financial Liabilities
Target Could Be Achieved after the Requisite Service Period
ASU 2014-11, Repurchase-to-Maturity Transactions, Repurchase Financings, and Disclosures
ASU 2014-08, Reporting Discontinued Operations and Disclosures of Disposals of Components of an Entity
ASU 2014-04, Troubled Debt Restructurings by Creditors: Classification of Certain Government-Guaranteed
Mortgage Loans upon Foreclosure(a consensus of the FASB Emerging Issues Task Force)
ASU 2014-01, Equity Method and Joint Ventures:Accounting for Investments in Qualified Affordable Housing
Projects
Reclassifications
Prior years' consolidated financial statements are reclassified whenever necessary to conform to the current year's presentation.
Subsequent Events
Synovus has evaluated for consideration, or disclosure, all transactions, events, and circumstances, subsequent to the date of the consolidated balance sheet and through the date the accompanying audited consolidated financial statements were issued, and has reflected, or disclosed, those items deemed appropriate within the consolidated financial statements and related footnotes.
Note 2 - Disposition/Acquisition
On October 1, 2016, Synovus completed its acquisition of all of the outstanding stock of Global One. Global One is an Atlanta-based private specialty financial services company that lends primarily to commercial entities, with all loans fully collateralized by cash value life insurance policies and/or annuities issued by investment grade life insurance companies. Under the terms of the merger agreement, Synovus acquired Global One for an up-front payment of $30 million, consisting of the issuance of 821 thousand shares of Synovus common stock valued at $26.6 million and $3.4 million in cash, with additional payments to Global One's shareholders over the next three to five years based on earnings from the Global One business as further discussed below.
The acquisition of Global One constituted a business combination. Accordingly, the assets acquired and liabilities assumed were recorded at their estimated fair values as shown in the table below. The determination of fair value required management to make estimates about discount rates, future expected earnings and cash flows, market conditions, future loan growth, and other future events that are highly subjective in nature and subject to change. These fair value estimates have been determined only provisionally, and are based on preliminary fair value estimates.
Global One October 1, 2016
(in thousands) Preliminary Fair Value
Assets acquired:  
Cash and due from banks $9,554
      Commercial and industrial loans(1)
 356,665
Goodwill(2)
 35,247
Other intangible assets 13,400
Other assets 2,742
Total assets acquired $417,608
Liabilities assumed:  
Notes payable(3)
 $358,560
Contingent consideration 14,000
Deferred tax liability, net 3,145
Other liabilities 11,903
Total liabilities assumed $387,608
Consideration paid $30,000
   
Cash paid $3,408
Fair value of common stock issued 26,592
   
(1) The unpaid principal balance of the loans was $356.7 million.
(2) The goodwill is not expected to be deductible for tax purposes.
(3) The unpaid principal balance of the notes payable was $357.0 million.
Under the terms of the merger agreement, the purchase price includes additional annual payments ("Earnout Payments") to Global One's former shareholders over the next three to five years, with amounts based on a percentage of net income attributable to "Global One Earnings," as defined in the merger agreement. The Earnout Payments will consist of shares of common stock as well as a smaller cash consideration component. The December 31, 2016 balance sheet reflects a provisional earnout liability of $14.0 million which represents management's preliminary estimate of the fair value of the Earnout Payments.
Other intangible assets consist of existing borrower relationships, trade name, and distribution network. Refer to Note 9 - "Goodwill and Other Intangible Assets" of this Report for more information.
Synovus' consolidated statement of income for the year ended December 31, 2016 includes the operating results produced by the acquired assets and assumed liabilities for the period of October 1, 2016 through December 31, 2016. The income statement impact was not significant. Additionally, Global One's historical results are not material to Synovus' results; accordingly, pro forma disclosures are not presented.


Note 3 - Sale of Branches
On January 17, 2014, Synovus completed the sale of certain loans, premises, deposits, and other assets and liabilities of the Memphis, Tennessee branches of Trust One Bank, a division of Synovus Bank.  The sale included $89.6 million in total loans and

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$191.3 $191.3 million in total deposits.   Results for the year ended December 31, 2014 reflect a pre-tax gain, net of associated costs, of $5.8 million relating to this transaction.  
On May 10, 2013, Synovus Bank entered into a purchase and assumption agreement with the FDIC, as receiver of Sunrise Bank, an affiliate of Capitol Bancorp Limited, to assume $56.8 million in deposits, including all uninsured deposits. As part of this transaction, Synovus Bank also acquired $492 thousand in loans. Other assets and liabilities acquired in connection with this transaction were insignificant. Sunrise Bank operated in three locations, including Valdosta, Jeffersonville, and Atlanta, Georgia. Acquisitions are accounted for under the acquisition method of accounting in accordance with FASB ASC 805, Business Combinations. Both the purchased assets and assumed liabilities are recorded at their respective acquisition date fair values.
Synovus' consolidated statement of income for the year ended December 31, 2013, and thereafter, includes the operating results produced by the acquired assets and assumed liabilities for the period of May 10, 2013 to December 31, 2013. The 2013 consolidated income statement impact was not significant. Due primarily to Synovus acquiring only certain assets and liabilities of Sunrise, historical results of Sunrise are not meaningful to Synovus’ results, and thus no pro forma information is presented.
Note 34 - Restructuring Charges
For the years ended December 31, 2014, 20132016, 2015, and 20122014 total restructuring charges consist of the following components:
 Years Ended December 31, Years Ended December 31,
(in thousands) 2014 2013 2012 2016 2015 2014
Severance charges $7,246
 8,046
 3,826
 $
 
 7,246
Lease termination charges 4,808
 1,060
 
 6
 (3) 4,808
Asset impairment charges 7,530
 2,030
 1,956
 8,107
 229
 7,530
Gain on sale of assets held for sale, net (766) (135) (622) 
 (401) (766)
Professional fees and other charges 1,767
 63
 252
 154
 211
 1,767
Total restructuring charges $20,585
 11,064
 5,412
 $8,267
 36
 20,585
            
For the year ended December 31, 2016, restructuring charges totaled $8.3 million with $5.3 million related to Synovus' continued corporate real estate optimization activities. Synovus continues to evaluate its branch network while deploying additional digital and on-line capabilities to increase convenience for customers while lowering transaction costs, and identified and closed nine branches during the year ended December 31, 2016. Asset impairment charges associated with branch closures identified during 2016 totaled $2.8 million.
For the year ended December 31, 2015, Synovus recorded net gains of $401 thousand on the sale of certain branch locations and recorded additional expense, net of $437 thousand associated primarily with the 2014 branch closings. Restructuring charges for the year ended December 31, 2014 relaterelated primarily to new expense savings initiatives that were approved during 2014 and are expected to be completed by mid-2015.2014. The initiatives includeincluded the consolidation or closing of certain branch locations as well as workforce reductions.   Asset impairment and lease termination charges for the year ended December 31, 2014 consistconsisted primarily of charges related to the closure of 13 branches during the fourth quarter of 2014.   Severance charges for the year ended December 31, 2014 consistconsisted of estimated involuntary termination benefits for targeted staff reductions identified during 2014. These termination benefits arewere provided under an ongoing benefit arrangement as defined in ASC 712, Compensation-Nonretirement Postemployment Benefits; accordingly, the charges were recorded pursuant to the liability recognition criteria of ASC 712.   Additionally, substantially all of the professional fees and other charges for the year ended December 31, 2014 consistconsisted of professional fees incurred in connection with an organizational restructuring implemented during 2014.
Restructuring charges for the years ended December 31, 2013 and 2012 relate primarily to expense savings initiatives approved during those years which consisted primarily of the consolidation or closing of certain branch locations as well as workforce reductions. Asset impairment and lease termination charges for the years ended December 31, 2013 and 2012 consisted primarily of losses related to the closure of, or decision to close, 15 branches and the consolidation of certain back-office facilities during 2013 and 2012. The involuntary termination benefits relating to these workforce reductions were provided under a one-time benefit arrangement as defined in ASC 420, Exit or Disposal Costs or Obligations; accordingly, the charges were recorded pursuant to the liability recognition criteria of ASC 420.

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The following table presents aggregate activity associated with accruals that resulted from the restructuring charges recorded during the years ended December 31, 2014, 2013,2016, 2015, and 2012:2014:
      
(in thousands) Severance Charges Lease Termination Charges Total Severance Charges Lease Termination Charges Total
Balance as of December 31, 2011 $844
 665
 1,509
Accruals for efficiency initiatives 3,826
 
 3,826
Payments (4,413) (194) (4,607)
Balance at December 31, 2012 257
 471
 728
Accruals for efficiency initiatives 8,046
 1,060
 9,106
Payments (6,731) (148) (6,879)
Balance at December 31, 2013 1,572
 1,383
 2,955
 $1,572
 1,383
 2,955
Accruals for efficiency initiatives 7,246
 4,808
 12,054
 7,246
 4,808
 12,054
Payments (5,527) (652) (6,179) (5,527) (652) (6,179)
Balance at December 31, 2014 $3,291
 5,539
 8,830
 3,291
 5,539
 8,830
Accruals for efficiency initiatives 
 (3) (3)
Payments (1,361) (849) (2,210)
Balance at December 31, 2015 1,930
 4,687
 6,617
Accruals for efficiency initiatives 
 6
 6
Payments (1,849) (725) (2,574)
Balance at December 31, 2016 $81
 3,968
 4,049
            


All professional fees and other charges were paid in the years that they were incurred. No other restructuring charges resulted in any payment accruals.
Note 4 - Other Loans Held for Sale
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of the loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell. At the time of transfer, if the estimated fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from the sale of these assets, are recorded as losses on other loans held for sale, net as a component of non-interest expense on the consolidated statements of income. During the years ended December 31, 2014, 2013, and 2012, Synovus transferred to other loans held for sale loans with carrying values of $60.0 million, $165.2 million, and $731.9 million, respectively.

103


Note 5 - Investment Securities Available for Sale
The amortized cost, gross unrealized gains and losses, and estimated fair values of investment securities available for sale at December 31, 20142016 and 20132015 are summarized below.
 December 31, 2014 December 31, 2016
(in thousands) 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses  Fair Value Amortized Cost Gross Unrealized Gains Gross Unrealized Losses  Fair Value
U.S. Treasury securities $42,636
 190
 
 42,826
 $108,221
 225
 (644) 107,802
U.S. Government agency securities 26,426
 898
 
 27,324
 12,727
 266
 
 12,993
Securities issued by U.S. Government sponsored enterprises 81,332
 710
 
 82,042
Mortgage-backed securities issued by U.S. Government agencies 177,678
 2,578
 (440) 179,816
 174,440
 1,116
 (1,354) 174,202
Mortgage-backed securities issued by U.S. Government sponsored enterprises 2,250,897
 19,915
 (9,131) 2,261,681
 2,543,495
 5,416
 (42,571) 2,506,340
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 414,562
 4,856
 (2,342) 417,076
 905,789
 1,214
 (16,561) 890,442
State and municipal securities 5,024
 183
 (1) 5,206
 2,780
 14
 
 2,794
Equity securities 3,228
 3,520
 
 6,748
 919
 2,863
 
 3,782
Other investments 19,121
 7
 (441) 18,687
 20,247
 
 (407) 19,840
Total investment securities available for sale $3,020,904
 32,857
 (12,355) 3,041,406
 $3,768,618
 11,114
 (61,537) 3,718,195
                
 December 31, 2013 December 31, 2015
(in thousands) 
Amortized Cost (1)
 Gross Unrealized Gains Gross Unrealized Losses Fair Value Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Fair Value
U.S. Treasury securities $17,791
 
 
 17,791
 $43,125
 232
 
 43,357
U.S. Government agency securities 33,480
 1,161
 
 34,641
 13,087
 536
 
 13,623
Securities issued by U.S. Government sponsored enterprises 112,305
 1,440
 
 113,745
 126,520
 389
 
 126,909
Mortgage-backed securities issued by U.S. Government agencies 196,521
 2,257
 (3,661) 195,117
 209,785
 1,340
 (1,121) 210,004
Mortgage-backed securities issued by U.S. Government sponsored enterprises 2,443,282
 9,718
 (31,640) 2,421,360
 2,645,107
 7,874
 (22,562) 2,630,419
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 406,717
 698
 (8,875) 398,540
 530,426
 2,396
 (3,225) 529,597
State and municipal securities 6,723
 168
 (2) 6,889
 4,343
 92
 (1) 4,434
Equity securities 3,856
 3,728
 
 7,584
 3,228
 6,444
 
 9,672
Other investments 4,074
 
 (383) 3,691
 20,177
 
 (374) 19,803
Total investment securities available for sale $3,224,749
 19,170
 (44,561) 3,199,358
 $3,595,798
 19,303
 (27,283) 3,587,818
                
(1)
Amortized cost is adjusted for other-than-temporary impairment charges in 2014 and 2013, which have been recognized in the consolidated statements of income in the applicable year, and were considered inconsequential.
At December 31, 20142016 and 20132015, investment securities with a carrying value of $2.122.04 billion and $2.382.43 billion, respectively, were pledged to secure certain deposits and securities sold under repurchase agreements as required by law and contractual agreements.
Synovus has reviewed investment securities that are in an unrealized loss position as of December 31, 20142016 and 20132015 for OTTI and does not consider any securities in an unrealized loss position to be other-than-temporarily impaired. If Synovus intended to sell a security in an unrealized loss position, the entire unrealized loss would be reflected in income.earnings. Synovus does not intend to sell investment securities in an unrealized loss position prior to the recovery of the unrealized loss, which may be until maturity, and has the ability and intent to hold those securities for that period of time. Additionally, Synovus is not currently aware of any circumstances which will require it to sell any of the securities that are in an unrealized loss position prior to the respective securities recovery of all such unrealized losses.


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Declines in the fair value of available for sale securities below their cost that are deemed to have OTTI are reflected in earnings as realized losses to the extent the impairment is related to credit losses. The amount of the impairment related to other factors is recognized in other comprehensive income. Currently, unrealized losses on debt securities are attributable to increases in interest rates on comparable securities from the date of purchase. Synovus regularly evaluates its investment securities portfolio to ensure that there are no conditions that would indicate that unrealized losses represent OTTI. These factors include the length of time the security has been in a loss position, the extent that the fair value is below amortized cost, and the credit standing of the issuer. As of December 31, 2014,2016, Synovus had ten88 investment securities in a loss position for less than twelve months and thirty-eightfour investment securities in a loss position for twelve months or longer.
Gross unrealized losses on investment securities and the fair value of the related securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at December 31, 20142016 and December 31, 20132015 are presented below.
 December 31, 2014 December 31, 2016
 Less than 12 Months 12 Months or Longer Total Less than 12 Months 12 Months or Longer Total
(in thousands) 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
U.S. Treasury securities 64,023
 644
 
 
 64,023
 644
Mortgage-backed securities issued by U.S. Government agencies 
 
 21,488
 440
 21,488
 440
 128,121
 1,240
 3,626
 114
 131,747
 1,354
Mortgage-backed securities issued by U.S. Government sponsored enterprises 251,134
 763
 798,282
 8,368
 1,049,416
 9,131
 2,123,181
 42,571
 
 
 2,123,181
 42,571
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 20,338
 61
 119,172
 2,281
 139,510
 2,342
 682,492
 15,653
 24,801
 908
 707,293
 16,561
State and municipal securities 
 
 45
 1
 45
 1
Other investments 
 
 3,680
 441
 3,680
 441
 14,952
 48
 4,888
 359
 19,840
 407
Total $271,472
 824
 942,667
 11,531
 1,214,139
 12,355
 $3,012,769
 60,156
 33,315
 1,381
 3,046,084
 61,537
                        
 December 31, 2013 December 31, 2015
 Less than 12 Months 12 Months or Longer Total Less than 12 Months 12 Months or Longer Total
(in thousands) 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
 
Fair
Value
 
Gross Unrealized
Losses
Mortgage-backed securities issued by U.S. Government agencies 121,607
 3,363
 2,951
 298
 124,558
 3,661
 122,626
 639
 18,435
 482
 141,061
 1,121
Mortgage-backed securities issued by U.S. Government sponsored enterprises 1,885,521
 31,640
 
 
 1,885,521
 31,640
 1,656,194
 12,874
 489,971
 9,688
 2,146,165
 22,562
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 282,898
 8,875
 
 
 282,898
 8,875
 196,811
 963
 72,366
 2,262
 269,177
 3,225
State and municipal securities 
 
 40
 2
 40
 2
 
 
 50
 1
 50
 1
Other investments 1,969
 105
 1,722
 278
 3,691
 383
 14,985
 15
 4,818
 359
 19,803
 374
Total $2,291,995
 43,983
 4,713
 578
 2,296,708
 44,561
 $1,990,616
 14,491
 585,640
 12,792
 2,576,256
 27,283
                        
The amortized cost and fair value by contractual maturity of investment securities available for sale at December 31, 20142016 are shown below. The expected life of mortgage-backed securities or CMOs may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties. For purposes of the maturity table, mortgage-backed securities and CMOs, which are not due at a single maturity date, have been classified based on the final contractual maturity date.

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 Distribution of Maturities at December 31, 2014 Distribution of Maturities at December 31, 2016
(in thousands) 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total 
Within One
Year
 
1 to 5
Years
 
5 to 10
Years
 
More Than
10 Years
 
No Stated
Maturity
 Total
Amortized Cost                        
U.S. Treasury securities $17,793
 24,843
 
 
 
 42,636
 $18,435
 89,786
 
 
 
 108,221
U.S. Government agency securities 78
 12,576
 13,772
 
 
 26,426
 999
 5,929
 5,799
 
 
 12,727
Securities issued by U.S. Government sponsored enterprises 
 81,332
 
 
 
 81,332
Mortgage-backed securities issued by U.S. Government agencies 
 
 
 177,678
 
 177,678
 
 
 14,345
 160,095
 
 174,440
Mortgage-backed securities issued by U.S. Government sponsored enterprises 258
 1,389
 1,842,046
 407,204
 
 2,250,897
 154
 86
 624,561
 1,918,694
 
 2,543,495
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 
 
 
 414,562
 
 414,562
 
 
 
 905,789
 
 905,789
State and municipal securities 165
 1,861
 289
 2,709
 
 5,024
 110
 240
 
 2,430
 
 2,780
Equity securities 
 
 
 
 3,228
 3,228
 
 
 
 
 919
 919
Other investments 
 
 15,000
 2,000
 2,121
 19,121
 
 
 15,000
 2,000
 3,247
 20,247
Total amortized cost $18,294
 122,001
 1,871,107
 1,004,153
 5,349
 3,020,904
 $19,698
 96,041
 659,705
 2,989,008
 4,166
 3,768,618
Fair Value                        
U.S. Treasury securities $17,793
 25,033
 
 
 
 42,826
 $18,435
 89,367
 
 
 
 107,802
U.S. Government agency securities 78
 12,964
 14,282
 
 
 27,324
 1,021
 6,019
 5,953
 
 
 12,993
Securities issued by U.S. Government sponsored enterprises 
 82,042
 
 
 
 82,042
Mortgage-backed securities issued by U.S. Government agencies 
 
 
 179,816
 
 179,816
 
 
 14,784
 159,418
 
 174,202
Mortgage-backed securities issued by U.S. Government sponsored enterprises 272
 1,470
 1,842,131
 417,808
 
 2,261,681
 158
 88
 624,216
 1,881,878
 
 2,506,340
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises 
 
 
 417,076
 
 417,076
 
 
 
 890,442
 
 890,442
State and municipal securities 166
 1,891
 302
 2,847
 
 5,206
 110
 240
 
 2,444
 
 2,794
Equity securities 
 
 
 
 6,748
 6,748
 
 
 
 
 3,782
 3,782
Other investments 
 
 15,007
 1,645
 2,035
 18,687
 
 
 14,952
 1,796
 3,092
 19,840
Total fair value $18,309
 123,400
 1,871,722
 1,019,192
 8,783
 3,041,406
 $19,724
 95,714
 659,905
 2,935,978
 6,874
 3,718,195
                        
Proceeds from sales, gross gains, and gross losses on sales of securities available for sale for the years ended December 31, 20142016, 20132015 and 20122014 are presented below. Other-than-temporary impairmentOTTI charges of $88 thousand, $264 thousand, and $450$88 thousand respectively, are included in gross realized losses for the years ended December 31, 2014, 2013 and 2012.year 2014. The specific identification method is used to reclassify gains and losses out of other comprehensive income at the time of sale.
(in thousands) 2016 2015 2014
Proceeds from sales of investment securities available for sale $968,606
 347,954
 20,815
Gross realized gains on sales (1)
 $9,586
 $4,356
 $1,419
Gross realized losses on sales (3,575) (1,587) (88)
Investment securities gains, net $6,011
 2,769
 1,331
       
(1) Includes $1.4 million in gains in 2016 from the transfer of $1.9 million of investment securities available for sale to trading account assets.
(in thousands) 2014 2013 2012
Proceeds from sales of investment securities available for sale $20,815
 407,718
 1,139,558
Gross realized gains $1,419
 $3,822
 $39,592
Gross realized losses (88) (877) (450)
Investment securities gains, net $1,331
 2,945
 39,142
       

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Note 6 - Loans and Allowance for Loan Losses
Loans outstanding, by classification, at December 31, 20142016 and 20132015 are summarized below.
 December 31, December 31,
(in thousands) 2014 2013 2016 2015
Investment properties $5,188,322
 4,616,485
 $5,932,619
 5,751,631
1-4 family properties 1,135,562
 1,185,060
 1,023,821
 1,129,156
Land acquisition 577,424
 705,431
 409,534
 513,981
Total commercial real estate 6,901,308
 6,506,976
 7,365,974
 7,394,768
Commercial, financial and agricultural 6,226,034
 5,895,265
 6,915,927
 6,453,180
Owner-occupied 4,066,979
 4,036,186
 4,636,016
 4,318,950
Total commercial and industrial 10,293,013
 9,931,451
 11,551,943
 10,772,130
Home equity lines 1,683,998
 1,587,541
 1,617,265
 1,689,914
Consumer mortgages 1,694,061
 1,519,068
 2,296,604
 1,938,683
Credit cards 253,649
 256,846
 232,413
 240,851
Other retail loans 302,460
 284,778
 818,183
 423,318
Total retail 3,934,168
 3,648,233
 4,964,465
 4,292,766
Total loans 21,128,489
 20,086,660
 23,882,382
 22,459,664
Deferred fees and costs, net (30,790) (28,862) (25,991) (30,099)
Total loans, net of deferred fees and costs $21,097,699
 20,057,798
 $23,856,391
 22,429,565
        
A substantial portion of the loan portfolio is secured by real estate in markets located throughout Georgia, Alabama, Tennessee, South Carolina, and Florida. Accordingly, the ultimate collectability of a substantial portion of the loan portfolio is susceptible to changes in market conditions in these areas.



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The following is a summary of current, accruing past due, and non-accrual loans by class as of December 31, 20142016 and 20132015.
Current, Accruing Past Due, and Non-accrual LoansCurrent, Accruing Past Due, and Non-accrual Loans Current, Accruing Past Due, and Non-accrual Loans 
December 31, 2014 December 31, 2016 
( in thousands)Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total 
Investment properties$5,165,751
 1,851
 
 1,851
 20,720
 5,188,322
 $5,924,225
 2,958
 
 2,958
 5,436
 5,932,619
 
1-4 family properties1,106,866
 4,067
 432
 4,499
 24,197
 1,135,562
 1,000,590
 4,962
 161
 5,123
 18,108
 1,023,821
 
Land acquisition542,941
 363
 
 363
 34,120
 577,424
 401,346
 1,117
 
 1,117
 7,071
 409,534
 
Total commercial real estate6,815,558
 6,281
 432
 6,713
 79,037
 6,901,308
 7,326,161
 9,037
 161
 9,198
 30,615
 7,365,974
 
Commercial, financial and agricultural6,173,651
 9,979
 1,790
 11,769
 40,614
 6,226,034
 6,846,591
 9,542
 720
 10,262
 59,074
 6,915,927
 
Owner-occupied4,034,251
 6,404
 225
 6,629
 26,099
 4,066,979
 4,601,356
 17,913
 244
 18,157
 16,503
 4,636,016
 
Total commercial and industrial10,207,902
 16,383
 2,015
 18,398
 66,713
 10,293,013
 11,447,947
 27,455
 964
 28,419
 75,577
 11,551,943
 
Home equity lines1,659,869
 6,992
 703
 7,695
 16,434
 1,683,998
 1,585,228
 10,013
 473
 10,486
 21,551
 1,617,265
 
Consumer mortgages1,648,145
 12,626
 12
 12,638
 33,278
 1,694,061
 2,265,966
 7,876
 81
 7,957
 22,681
 2,296,604
 
Credit cards250,304
 1,971
 1,374
 3,345
 
 253,649
 229,177
 1,819
 1,417
 3,236
 
 232,413
 
Other retail loans297,703
 2,361
 101
 2,462
 2,295
 302,460
 809,419
 5,771
 39
 5,810
 2,954
 818,183
 
Total retail3,856,021
 23,950
 2,190
 26,140
 52,007
 3,934,168
 4,889,790
 25,479
 2,010
 27,489
 47,186
 4,964,465
 
Total loans$20,879,481
 46,614
 4,637
 51,251
 197,757
 21,128,489
(1) 
$23,663,898
 61,971
 3,135
 65,106
 153,378
 23,882,382
(1) 
                        
December 31, 2013 December 31, 2015 
( in thousands)Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total Current Accruing 30-89 Days Past Due Accruing 90 Days or Greater Past Due Total Accruing Past Due Non-accrual  Total 
Investment properties$4,546,439
 3,552
 40
 3,592
 66,454
 4,616,485
 $5,726,307
 2,284
 
 2,284
 23,040
 5,751,631
 
1-4 family properties1,144,447
 6,267
 527
 6,794
 33,819
 1,185,060
 1,105,914
 6,300
 103
 6,403
 16,839
 1,129,156
 
Land acquisition549,936
 1,100
 300
 1,400
 154,095
 705,431
 495,542
 639
 32
 671
 17,768
 513,981
 
Total commercial real estate6,240,822
 10,919
 867
 11,786
 254,368
 6,506,976
 7,327,763
 9,223
 135
 9,358
 57,647
 7,394,768
 
Commercial, financial and agricultural5,812,490
 18,985
 813
 19,798
 62,977
 5,895,265
 6,391,036
 12,222
 785
 13,007
 49,137
 6,453,180
 
Owner-occupied3,985,705
 11,113
 129
 11,242
 39,239
 4,036,186
 4,293,308
 5,254
 95
 5,349
 20,293
 4,318,950
 
Total commercial and industrial9,798,195
 30,098
 942
 31,040
 102,216
 9,931,451
 10,684,344
 17,476
 880
 18,356
 69,430
 10,772,130
 
Home equity lines1,564,578
 4,919
 136
 5,055
 17,908
 1,587,541
 1,667,552
 5,882
 0
 5,882
 16,480
 1,689,914
 
Consumer mortgages1,460,219
 18,068
 1,011
 19,079
 39,770
 1,519,068
 1,907,644
 8,657
 134
 8,791
 22,248
 1,938,683
 
Credit cards253,422
 1,917
 1,507
 3,424
 
 256,846
 237,742
 1,663
 1,446
 3,109
 
 240,851
 
Other retail loans280,524
 2,190
 26
 2,216
 2,038
 284,778
 418,337
 2,390
 26
 2,416
 2,565
 423,318
 
Total retail3,558,743
 27,094
 2,680
 29,774
 59,716
 3,648,233
 4,231,275
 18,592
 1,606
 20,198
 41,293
 4,292,766
 
Total loans$19,597,760
 68,111
 4,489
 72,600
 416,300
 20,086,660
(2) 
$22,243,382
 45,291
 2,621
 47,912
 168,370
 22,459,664
(2) 
                        
(1) Total before net deferred fees and costs of $30.8$26.0 million.
(2) Total before net deferred fees and costs of $28.9$30.1 million.
Non-accrual loans as of December 31, 20142016 and 20132015 were $197.8153.4 million and $416.3168.4 million, respectively. Interest income on non-accrual loans outstanding at December 31, 20142016 and 20132015 that would have been recorded if the loans had been current and performed in accordance with their original terms was $12.6$8.9 million and $27.7$10.5 million, respectively. Interest income recorded on these loans for the years ended December 31, 20142016 and 20132015 was $4.1$3.5 million and $5.84.3 million, respectively.








The credit quality of the loan portfolio is summarized no less frequently than quarterly using the standard asset classification system utilized by the federal banking agencies. These classifications are divided into three groups – Not Classified (Pass), Special Mention, and Classified or Adverse rating (Substandard, Doubtful, and Loss) and are defined as follows:
Pass - loans which are well protected by the current net worth and paying capacity of the obligor (or guarantors, if any) or by the fair value, less cost to acquire and sell, of any underlying collateral in a timely manner.
Special Mention - loans which have potential weaknesses that deserve management's close attention. These loans are not adversely classified and do not expose an institution to sufficient risk to warrant an adverse classification.

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Substandard - loans which are inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. Loans with this classification are characterized by the distinct possibility that the institution will sustain some loss if the deficiencies are not corrected.
Doubtful - loans which have all the weaknesses inherent in loans classified as substandard with the added characteristic that the weaknesses make collection or liquidation in full highly questionable and improbable on the basis of currently known facts, conditions, and values.
Loss - loans which are considered by management to be uncollectible and of such little value that its continuance on the institution's books as an asset, without establishment of a specific valuation allowance or charge-off, is not warranted.






In the following tables, retail loans are classified as Pass except when they reachgenerally assigned a risk grade similar to the classifications described above; however, upon reaching 90 days past due or are downgraded to substandard, and upon reaching 120 days past due, they are generally downgraded to lossSubstandard and charged off,Loss, respectively, in accordance with the FFIEC Uniform Retail Credit Classification and Account Management Policy. TheAdditionally, in accordance with the Interagency Supervisory Guidance on Allowance for Loan and Lease Losses Estimation Practices for Loans and Lines of Credit Secured by Junior Liens on 1-4 Family Residential Properties, the risk grade classifications of retail loans (home equity lines and consumer mortgages) secured by junior liens on 1-4 family residential properties also consider available information on the payment status of the associated senior lien with other financial institutions.

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Loan Portfolio Credit Exposure by Risk GradeLoan Portfolio Credit Exposure by Risk Grade Loan Portfolio Credit Exposure by Risk Grade 
 December 31, 2014  December 31, 2016 
(in thousands) Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total  Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total 
Investment properties $4,910,991
 174,466
 102,865
 
 
 5,188,322
  $5,843,433
 54,486
 34,700
 
 
 5,932,619
 
1-4 family properties 945,401
 86,072
 96,392
 7,697
 

1,135,562
  932,340
 51,623
 32,853
 7,005
 

1,023,821
 
Land acquisition 462,822
 52,026
 61,846
 730
 
 577,424
  360,017
 31,360
 17,897
 260
 
 409,534
 
Total commercial real
estate
 6,319,214
 312,564
 261,103
 8,427
 
 6,901,308
  7,135,790
 137,469
 85,450
 7,265
 
 7,365,974
 
Commercial, financial and agricultural 5,947,156
 145,779
 123,480
 9,539
 80
(3) 
6,226,034
  6,642,648
 126,268
 140,425
 6,445
 141
(3) 
6,915,927
 
Owner-occupied 3,809,515
 95,647
 161,045
 327
 445
(3) 
4,066,979
  4,462,420
 60,856
 111,330
 1,410
 
 4,636,016
 
Total commercial and
industrial
 9,756,671
 241,426
 284,525
 9,866
 525

10,293,013
  11,105,068
 187,124
 251,755
 7,855
 141

11,551,943
 
Home equity lines 1,659,794
 
 20,043
 2,009
 2,152
(3) 
1,683,998
  1,589,199
 
 22,774
 2,892
 2,400
(3) 
1,617,265
 
Consumer mortgages 1,653,491
 
 37,656
 2,654
 260
(3) 
1,694,061
  2,271,916
 
 23,268
 1,283
 137
(3) 
2,296,604
 
Credit cards 252,275
 
 495
 
 879
(4) 
253,649
  230,997
 
 637
 
 779
(4) 
232,413
 
Other retail loans 298,991
 
 3,339
 32
 98
(3) 
302,460
  814,844
 
 3,233
 42
 64
(3) 
818,183
 
Total retail 3,864,551
 
 61,533
 4,695
 3,389
 3,934,168
  4,906,956
 
 49,912
 4,217
 3,380
 4,964,465
 
Total loans $19,940,436
 553,990
 607,161
 22,988
 3,914
 21,128,489
(5) 
 $23,147,814
 324,593
 387,117
 19,337
 3,521
 23,882,382
(5) 
                          
 December 31, 2013  December 31, 2015 
(in thousands) Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total  Pass 
Special
Mention
 
Substandard(1)
 
Doubtful(2)
 Loss Total 
Investment properties $4,197,368
 249,890
 167,503
 1,724
 
 4,616,485
  $5,560,595
 114,705
 76,331
 
 
 5,751,631
 
1-4 family properties 920,392
 126,715
 129,599
 8,062
 292
(3) 
1,185,060
  995,903
 64,325
 61,726
 7,202
 
 1,129,156
 
Land acquisition 422,054
 94,316
 186,514
 2,547
 
 705,431
  436,835
 46,208
 30,574
 364
 
 513,981
 
Total commercial real
estate
 5,539,814
 470,921
 483,616
 12,333
 292
 6,506,976
  6,993,333
 225,238
 168,631
 7,566
 
 7,394,768
 
Commercial, financial and agricultural 5,451,369
 224,620
 208,422
 10,764
 90
(3) 
5,895,265
  6,184,179
 152,189
 100,658
 13,330
 2,824
(3) 
6,453,180
 
Owner-occupied 3,714,400
 155,097
 164,560
 2,129
 
 4,036,186
  4,118,631
 78,490
 121,272
 98
 459
(3) 
4,318,950
 
Total commercial and
industrial
 9,165,769
 379,717
 372,982
 12,893
 90
 9,931,451
  10,302,810
 230,679
 221,930
 13,428
 3,283
 10,772,130
 
Home equity lines 1,559,272
 
 25,177
 1,314
 1,778
(3) 
1,587,541
  1,666,586
 
 20,456
 1,206
 1,666
(3) 
1,689,914
 
Consumer mortgages 1,475,928
 
 40,368
 2,485
 287
(3) 
1,519,068
  1,910,649
 
 26,041
 1,700
 293
(3) 
1,938,683
 
Credit cards 255,339
 
 541
 
 966
(4) 
256,846
  239,405
 
 480
 
 966
(4) 
240,851
 
Other retail loans 281,179
 
 3,400
 75
 124
(3) 
284,778
  418,929
 
 4,315
 
 74
(3) 
423,318
 
Total retail 3,571,718
 
 69,486
 3,874
 3,155
 3,648,233
  4,235,569
 
 51,292
 2,906
 2,999
 4,292,766
 
Total loans $18,277,301
 850,638
 926,084
 29,100
 3,537
 20,086,660
(6) 
 $21,531,712
 455,917
 441,853
 23,900
 6,282
 22,459,664
(6) 
                          
(1)
Includes $170.9 million and $383.7 million of non-accrual substandard loans at December 31, 2014 and December 31, 2013
(1) Includes $256.6 million and $303.7 million of Substandard accruing loans at December 31, 2016 and December 31, 2015, respectively.
(2) TheseThe loans within this risk grade are on non-accrual status. Commercial loans generally have an allowance for loan losses in accordance with ASC 310 and retail loans generally have an allowance for loan losses equal to 50% of the loan amount.
(3) TheseThe loans within this risk grade are on non-accrual status and have an allowance for loan losses equal to the full loan amount.
(4) Represent amounts that were 120 days past due. These credits are downgraded to the Loss category with an allowance for loan losses equal to the full loan amount and are generally charged off upon reaching 181 days past due in accordance with the FFIEC Uniform Retail Credit Classification and Account Management Policy.
(5) Total before net deferred fees and costs of $30.8$26.0 million.
(6) Total before net deferred fees and costs of $28.9$30.1 million.


110


The following table details the change in the allowance for loan losses by loan segment for the years ended December 31, 20142016, 2015 and 2014.
Allowance for Loan Losses and Recorded Investment in Loans
  As Of and For The Year Ended December 31, 2016
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses          
Beginning balance $87,133
 122,989
 42,374
 
 252,496
Charge-offs (18,216) (25,039) (14,705) 
 (57,960)
Recoveries 15,226
 9,071
 4,925
 
 29,222
Provision for loan losses (2,327) 18,757
 11,570
 
 28,000
Ending balance $81,816
 125,778
 44,164
 
 251,758
  Ending balance: individually evaluated for impairment 7,916
 8,384
 1,811
 
 18,111
  Ending balance: collectively evaluated for impairment $73,900
 117,394
 42,353
 
 233,647
Loans          
Ending balance: total loans (1)
 $7,365,974
 11,551,943
 4,964,465
 
 23,882,382
Ending balance: individually evaluated for impairment     91,410
 120,560
 37,526
 
 249,496
Ending balance: collectively evaluated for impairment $7,274,564
 11,431,383
 4,926,939
 
 23,632,886
           
  As Of and For The Year Ended December 31, 2015
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses          
Beginning balance $101,471
 118,110
 41,736
 
 261,317
Charge-offs (13,998) (22,583) (20,758) 
 (57,339)
Recoveries 13,644
 8,611
 7,253
 
 29,508
Provision for loan losses (13,984) 18,851
 14,143
 
 19,010
Ending balance $87,133
 122,989
 42,374
 
 252,496
  Ending balance: individually evaluated for impairment 18,969
 10,477
 989
 
 30,435
  Ending balance: collectively evaluated for impairment $68,164
 112,512
 $41,385
 $
 222,061
Loans          
Ending balance: total loans(2)
 $7,394,768
 10,772,130
 4,292,766
 
 22,459,664
Ending balance: individually evaluated for impairment 157,958
 105,599
 38,243
 
 301,800
Ending balance: collectively evaluated for impairment $7,236,810
 10,666,531
 4,254,523
 
 22,157,864
           
  As Of and For The Year Ended December 31, 2014
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses          
Beginning balance $127,646 115,435
 41,479
 23,000
 307,560
Allowance for loan losses of sold Memphis loans (281) (398) (340) 
 (1,019)
Charge-offs (49,716) (38,941) (24,881) 
 (113,538)
Recoveries 11,787
 14,628
 8,068
 
 34,483
Provision for loan losses 12,035
 27,386
 17,410
 (23,000) 33,831
Ending balance $101,471
 118,110
 41,736
 
 261,317
  Ending balance: individually evaluated for impairment 21,755
 10,451
 1,270
 
 33,476
  Ending balance: collectively evaluated for impairment $79,716
 107,659
 40,466
 
 227,841
Loans          
Ending balance: total loans(3)
 $6,926,602
 10,267,719
 3,934,168
 
 21,128,489
Ending balance: individually evaluated for impairment 251,536
 146,026
 44,586
 
 442,148
Ending balance: collectively evaluated for impairment $6,675,066
 10,121,693
 3,889,582
 
 20,686,341
           
(1) , 2013Total before net deferred fees and costs of $26.0 million.2012.
Allowance for Loan Losses and Recorded Investment in Loans
  As Of and For The Year Ended December 31, 2014
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses          
Beginning balance $127,646
 115,435
 41,479
 23,000
 307,560
Allowance for loan losses of sold loans (281) (398) (340) 
 (1,019)
Charge-offs (49,716) (38,941) (24,881) 
 (113,538)
Recoveries 11,787
 14,628
 8,068
 
 34,483
Provision for loan losses 12,035
 27,386
 17,410
 (23,000) 33,831
Ending balance $101,471
 118,110
 41,736
 
 261,317
  Ending balance: individually evaluated for impairment 21,755
 10,451
 1,270
 
 33,476
  Ending balance: collectively evaluated for impairment $79,716
 107,659
 40,466
 
 227,841
Loans          
Ending balance: total loans (1)
 $6,901,308
 10,293,013
 3,934,168
 
 21,128,489
Ending balance: individually evaluated for impairment     251,536
 146,026
 44,586
 
 442,148
Ending balance: collectively evaluated for impairment $6,649,772
 10,146,987
 3,889,582
 
 20,686,341
           
  As Of and For The Year Ended December 31, 2013
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses          
Beginning balance $167,926
 138,495
 38,984
 28,000
 373,405
Charge-offs (87,031) (58,936) (33,986) 
 (179,953)
Recoveries 17,068
 19,918
 7,524
 
 44,510
Provision for loan losses 29,683
 15,958
 28,957
 (5,000) 69,598
Ending balance $127,646
 115,435
 41,479
 23,000
 307,560
  Ending balance: individually evaluated for impairment 46,787
 20,018
 1,192
 
 67,997
  Ending balance: collectively evaluated for impairment $80,859
 $95,417
 $40,287
 $23,000
 239,563
Loans          
Ending balance: total loans(2)
 $6,506,976
 9,931,451
 3,648,233
 
 20,086,660
Ending balance: individually evaluated for impairment 538,730
 242,862
 54,962
 
 836,554
Ending balance: collectively evaluated for impairment $5,968,246
 9,688,589
 3,593,271
 
 19,250,106
           
  As Of and For The Year Ended December 31, 2012
(in thousands) Commercial Real Estate Commercial & Industrial Retail Unallocated Total
Allowance for loan losses          
Beginning balance $249,094
 187,409
 51,993
 47,998
 536,494
Charge-offs (316,699) (184,811) (55,265) 
 (556,775)
Recoveries 36,576
 27,745
 8,996
 
 73,317
Provision for loan losses 198,955
 108,152
 33,260
 (19,998) 320,369
Ending balance $167,926
 138,495
 38,984
 28,000
 373,405
  Ending balance: individually evaluated for impairment 58,948
 24,678
 1,149
 
 84,775
  Ending balance: collectively evaluated for impairment $108,978
 113,817
 37,835
 28,000
 288,630
Loans          
Ending balance: total loans(3)
 $6,497,864
 9,569,451
 3,494,748
 
 19,562,063
Ending balance: individually evaluated for impairment 685,078
 313,876
 63,566
 
 1,062,520
Ending balance: collectively evaluated for impairment $5,812,786
 9,255,575
 3,431,182
 
 18,499,543
           
(1)(2) Total before net deferred fees and costs of $30.1 million.
(3) Total before net deferred fees and costs of $30.8 million.
(2) Total before net deferred fees and costs of $28.9 million.
(3) Total before net deferred fees and costs of $20.4 million.

111


Below is a detailed summary of impaired loans (including accruing TDRs) by class as of December 31, 20142016 and 20132015.
Impaired Loans (including accruing TDRs) December 31, 2014 December 31, 2016
(in thousands) Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized
With no related allowance recorded                    
Investment properties $15,368
 20,237
 
 25,311
 
 $748
 793
 
 5,384
 
1-4 family properties 2,981
 10,520
 
 5,441
 
 1,850
 5,847
 
 1,461
 
Land acquisition 21,504
 61,843
 
 29,954
 
 892
 4,335
 
 2,958
 
Total commercial real estate 39,853
 92,600
 
 60,706
 
 3,490
 10,975
 
 9,803
 
Commercial, financial and agricultural 7,391
 11,193
 
 8,984
 
 17,958
 20,577
 
 6,321
 
Owner-occupied 17,017
 19,612
 
 19,548
 
 5,508
 7,377
 
 8,394
 
Total commercial and industrial 24,408
 30,805
 
 28,532
 
 23,466
 27,954
 
 14,715
 
Home equity lines 
 
 
 
 
 1,051
 1,051
 
 1,045
 
Consumer mortgages 995
 2,065
 
 1,352
 
 744
 814
 
 870
 
Credit cards 
 
 
 
 
 
 
 
 
 
Other retail loans 
 
 
 
 
 
 
 
 
 
Total retail 995
 2,065
 
 1,352
 
 1,795
 1,865
 
 1,915
 
Total 65,256
 125,470
 
 90,590
 
 28,751
 40,794
 
 26,433
 
With allowance recorded                    
Investment properties 81,758
 83,963
 5,413
 129,289
 3,690
 32,729
 32,729
 2,267
 42,836
 1,699
1-4 family properties 80,625
 81,357
 11,442
 94,773
 2,645
 38,972
 38,978
 4,754
 47,806
 1,098
Land acquisition 49,300
 49,483
 4,900
 89,195
 1,689
 16,219
 16,219
 895
 17,449
 486
Total commercial real estate 211,683
 214,803
 21,755
 313,257
 8,024
 87,920
 87,926
 7,916
 108,091
 3,283
Commercial, financial and agricultural 59,035
 59,041
 7,597
 91,221
 2,392
 43,386
 45,913
 5,687
 51,968
 1,218
Owner-occupied 62,583
 62,601
 2,854
 78,950
 2,610
 53,708
 53,942
 2,697
 52,300
 1,946
Total commercial and industrial 121,618
 121,642
 10,451
 170,171
 5,002
 97,094
 99,855
 8,384
 104,268
 3,164
Home equity lines 4,848
 4,848
 129
 3,604
 1,405
 9,638
 9,638
 971
 9,668
 432
Consumer mortgages 33,450
 33,450
 1,040
 39,427
 115
 20,953
 19,834
 673
 20,993
 1,014
Credit cards 
 
 
 
 
 
 
 
 
 
Other retail loans 5,293
 5,293
 101
 4,997
 315
 5,140
 5,140
 167
 5,062
 303
Total retail 43,591
 43,591
 1,270
 48,028
 1,835
 35,731
 34,612
 1,811
 35,723
 1,749
Total 376,892
 380,036
 33,476
 531,456
 14,861
 220,745
 222,393
 18,111
 248,082
 8,196
Total                    
Investment properties 97,126
 104,200

5,413

154,600

3,690
 33,477
 33,522

2,267

48,220

1,699
1-4 family properties 83,606
 91,877

11,442

100,214

2,645
 40,822
 44,825

4,754

49,267

1,098
Land acquisition 70,804
 111,326

4,900

119,149

1,689
 17,111
 20,554

895

20,407

486
Total commercial real estate 251,536
 307,403

21,755

373,963

8,024
 91,410
 98,901

7,916

117,894

3,283
Commercial, financial and agricultural 66,426
 70,234
 7,597
 100,205
 2,392
 61,344
 66,490
 5,687
 58,289
 1,218
Owner-occupied 79,600
 82,213
 2,854
 98,498
 2,610
 59,216
 61,319
 2,697
 60,694
 1,946
Total commercial and industrial 146,026
 152,447

10,451

198,703

5,002
 120,560
 127,809

8,384

118,983

3,164
Home equity lines 4,848
 4,848

129

3,604

1,405
 10,689
 10,689

971

10,713

432
Consumer mortgages 34,445
 35,515

1,040

40,779

115
 21,697
 20,648

673

21,863

1,014
Credit cards 
 






 
 






Other retail loans 5,293
 5,293

101

4,997

315
 5,140
 5,140

167

5,062

303
Total retail 44,586
 45,656

1,270

49,380

1,835
 37,526
 36,477

1,811

37,638

1,749
Total impaired loans $442,148
 505,506

33,476

622,046

14,861
 $249,496
 263,187

18,111

274,515

8,196
   






   








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 December 31, 2013 December 31, 2015
(in thousands) Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized
With no related allowance recorded                    
Investment properties $14,218
 15,820
 
 18,046
 
 $10,051
 12,946
 
 11,625
 
1-4 family properties 9,679
 29,741
 
 23,879
 
 1,507
 5,526
 
 2,546
 
Land acquisition 30,595
 78,470
 
 41,007
 
 8,551
 39,053
 
 13,897
 
Total commercial real estate 54,492
 124,031
 
 82,932
 
 20,109
 57,525
 
 28,068
 
Commercial, financial and agricultural 13,490
 22,312
 
 15,355
 
 4,393
 7,606
 
 5,737
 
Owner-occupied 24,839
 32,626
 
 22,472
 
 8,762
 11,210
 
 14,657
 
Total commercial and industrial 38,329
 54,938
 
 37,827
 
 13,155
 18,816
 
 20,394
 
Home equity lines 
 
 
 33
 
 1,030
 1,030
 
 573
 
Consumer mortgages 1,180
 2,840
 
 1,487
 
 814
 941
 
 995
 
Credit cards 
 
 
 
 
 
 
 
 
 
Other retail loans 
 
 
 4
 
 
 
 
 
 
Total retail 1,180
 2,840
 
 1,524
 
 1,844
 1,971
 
 1,568
 
Total 94,001
 181,809
 
 122,283
 
 35,108
 78,312
 
 50,030
 
With allowance recorded                    
Investment properties 186,058
 193,765
 8,863
 227,073
 5,062
 62,305
 62,305
 10,070
 73,211
 2,131
1-4 family properties 115,151
 117,498
 11,135
 115,629
 3,464
 51,376
 51,376
 6,184
 61,690
 1,618
Land acquisition 183,029
 202,048
 26,789
 191,807
 2,931
 24,168
 24,738
 2,715
 34,793
 936
Total commercial real estate 484,238
 513,311
 46,787
 534,509
 11,457
 137,849
 138,419
 18,969
 169,694
 4,685
Commercial, financial and agricultural 115,532
 120,290
 15,559
 128,680
 3,630
 42,914
 44,374
 8,339
 43,740
 1,125
Owner-occupied 89,001
 94,869
 4,459
 107,949
 3,656
 49,530
 49,688
 2,138
 55,323
 1,814
Total commercial and industrial 204,533
 215,159
 20,018
 236,629
 7,286
 92,444
 94,062
 10,477
 99,063
 2,939
Home equity lines 2,750
 2,750
 116
 4,668
 176
 9,575
 9,575
 206
 8,318
 346
Consumer mortgages 44,019
 44,019
 967
 48,674
 1,910
 22,173
 23,297
 651
 26,044
 1,229
Credit cards 
 
 
 
 
 
 
 
 
 
Other retail loans 7,013
 7,013
 109
 5,555
 285
 4,651
 4,651
 132
 5,105
 323
Total retail 53,782
 53,782
 1,192
 58,897
 2,371
 36,399
 37,523
 989
 39,467
 1,898
Total 742,553
 782,252
 67,997
 830,035
 21,114
 266,692
 270,004
 30,435
 308,224
 9,522
Total                    
Investment properties 200,276
 209,585
 8,863
 245,119
 5,062
 72,356
 75,251
 10,070
 84,836
 2,131
1-4 family properties 124,830
 147,239
 11,135
 139,508
 3,464
 52,883
 56,902
 6,184
 64,236
 1,618
Land acquisition 213,624
 280,518
 26,789
 232,814
 2,931
 32,719
 63,791
 2,715
 48,690
 936
Total commercial real estate 538,730
 637,342
 46,787
 617,441
 11,457
 157,958
 195,944
 18,969
 197,762
 4,685
Commercial, financial and agricultural 129,022
 142,602
 15,559
 144,035
 3,630
 47,307
 51,980
 8,339
 49,477
 1,125
Owner-occupied 113,840
 127,495
 4,459
 130,421
 3,656
 58,292
 60,898
 2,138
 69,980
 1,814
Total commercial and industrial 242,862
 270,097
 20,018
 274,456
 7,286
 105,599
 112,878
 10,477
 119,457
 2,939
Home equity lines 2,750
 2,750
 116
 4,701
 176
 10,605
 10,605
 206
 8,891
 346
Consumer mortgages 45,199
 46,859
 967
 50,161
 1,910
 22,987
 24,238
 651
 27,039
 1,229
Credit cards 
 
 
 
 
 
 
 
 
 
Other retail loans 7,013
 7,013
 109
 5,559
 285
 4,651
 4,651
 132
 5,105
 323
Total retail 54,962
 56,622
 1,192
 60,421
 2,371
 38,243
 39,494
 989
 41,035
 1,898
Total impaired loans $836,554
 964,061
 67,997
 952,318
 21,114
 $301,800
 348,316
 30,435
 358,254
 9,522
                    
The average recorded investment in impaired loans was $1.19 billion$622.0 million for the year ended December 31, 2012.2014. Excluding accruing TDRs, there was no interest income recognized for the investment in impaired loans for the years ended December 31, 20142016 , 2013,2015, and 2012.2014. Interest income recognized for accruing TDRs was $22.9$14.9 million for the year ended December 31, 2012.2014. At December 31, 2014, 2013,2016, 2015, and 2012, all2014, impaired loans other than $348.4of $53.7 million, $556.4$77.9 million, and $673.4$93.7 million, respectively, of accruing TDRs, were on nonaccrualnon-accrual status.

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Concessions provided in a TDR are primarily in the form of providing a below market interest rate given the borrower's credit risk, a period of time generally less than one year with a reduction of required principal and/or interest payments (e.g., interest only for a period of time), or extension of the maturity of the loan generally for less than one year. Insignificant periods of reduction of principal and/or interest payments, or one time deferrals of three months or less, are generally not considered to be financial concessions.
The following tables represent, by concession type, the post-modification balance shown by type of concession, for loans modified or renewed during the years ended December 31, 20142016, 2015, and 20132014 that were reported as accruing or non-accruing TDRs.
TDRs by Concession Type 
 Year Ended December 31, 2016 
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties4
 $
 1,825
 3,518
 5,343
 
1-4 family properties39
 
 5,499
 1,488
 6,987
 
Land acquisition14
 
 
 4,099
 4,099
 
Total commercial real estate57
 
 7,324
 9,105
 16,429
 
Commercial, financial and agricultural63
 
 17,509
 7,160
 24,669
 
Owner-occupied9
 
 7,884
 550
 8,434
 
Total commercial and industrial72
 
 25,393
 7,710
 33,103
 
Home equity lines5
 
 225
 123
 348
 
Consumer mortgages7
 
 413
 51
 464
 
Credit cards
 
 
 
 
 
Other retail loans28
 
 394
 2,256
 2,650
 
Total retail40
 
 1,032
 2,430
 3,462
 
Total loans169
 $
 33,749
 19,245
 52,994
(1) 
           
(1) As a result of these loans being reported as TDRs, there were no net charge-offs recorded during 2016.
TDRs by Concession Type 
 Year Ended December 31, 2015 
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties11
 $
 25,052
 6,973
 32,025
 
1-4 family properties43
 14,823
 4,667
 2,763
 22,253
 
Land acquisition12
 
 614
 1,532
 2,146
 
Total commercial real estate66
 14,823
 30,333
 11,268
 56,424
 
Commercial, financial and agricultural91
 29
 3,191
 6,477
 9,697
 
Owner-occupied10
 
 3,417
 2,064
 5,481
 
Total commercial and industrial101
 29
 6,608
 8,541
 15,178
 
Home equity lines53
 
 2,826
 2,905
 5,731
 
Consumer mortgages15
 
 1,011
 895
 1,906
 
Credit cards
 
 
 
 
 
Other retail loans27
 
 444
 703
 1,147
 
Total retail95
 
 4,281
 4,503
 8,784
 
Total loans262
 $14,852
 41,222
 24,312
 80,386
(1) 
           
(1) As a result of these loans being reported as TDRs, there were net charge-offs of $4.0 million recorded during 2015.


TDRs by Concession Type 
 Year Ended December 31, 2014 
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties15
 $
 8,423
 5,813
 14,236
 
1-4 family properties68
 
 6,611
 6,492
 13,103
 
Land acquisition16
 2,338
 4,783
 2,688
 9,809
 
Total commercial real estate99
 2,338
 19,817
 14,993
 37,148
 
Commercial, financial and agricultural89
 60
 10,066
 21,141
 31,267
 
Owner-occupied18
 
 23,404
 14,862
 38,266
 
Total commercial and industrial107
 60
 33,470
 36,003
 69,533
 
Home equity lines20
 
 2,335
 451
 2,786
 
Consumer mortgages19
 
 2,735
 867
 3,602
 
Credit cards
 
 
 
 
 
Other retail loans27
 
 663
 566
 1,229
 
Total retail66
 
 5,733
 1,884
 7,617
 
Total loans272
 $2,398
 59,020
 52,880
 114,298
(1) 
           
(1) As a result of these loans being reported as TDRs, there were net charge-offs of approximately $163 thousand recorded during 2014.

TDRs by Concession Type 
 Year Ended December 31, 2013 
(in thousands, except contract data)Number of Contracts Principal Forgiveness Below Market Interest Rate Term Extensions and/or Other Concessions Total 
Investment properties48
 $19,993
 121,422
 4,372
 145,787
 
1-4 family properties132
 424
 37,180
 9,661
 47,265
 
Land acquisition28
 74
 113,726
 10,175
 123,975
 
Total commercial real estate208
 20,491
 272,328
 24,208
 317,027
 
Commercial, financial and agricultural111
 2,283
 23,274
 21,541
 47,098
 
Owner-occupied57
 
 29,507
 24,208
 53,715
 
Total commercial and industrial168
 2,283
 52,781
 45,749
 100,813
 
Home equity lines1
 
 
 80
 80
 
Consumer mortgages141
 
 11,513
 4,196
 15,709
 
Credit cards
 
 
 
 
 
Other retail loans65
 
 1,118
 1,598
 2,716
 
Total retail207
 
 12,631
 5,874
 18,505
 
Total loans583
 $22,774
 337,740
 75,831
 436,345
(1) 
           
(1) As a result of these loans being reported as TDRs,For the years ended December 31, 2016, 2015, and 2014, there were net charge-offstwo defaults with a recorded investment of approximately $4$181 thousand, seven defaults with a recorded investment of $12.5 million, and fifteen defaults with a recorded investment of $3.6 million, respectively, on accruing TDRs restructured during 2013.

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The following table presents TDRs that defaulted in the years indicated and which were modified or renewed in a TDR within 12previous twelve months of the default date:
Troubled Debt Restructurings Entered Into That Subsequently Defaulted(1) During
 Year Ended December 31, 2014 Year Ended December 31, 2013
(in thousands, except contract data)
Number of
Contracts
 
Recorded
Investment
 
Number of
Contracts
 
Recorded
Investment
Investment properties1
 $186
 3
 $4,722
1-4 family properties3
 1,018
 10
 12,576
Land acquisition1
 428
 1
 125
Total commercial real estate5
 1,632
 14
 17,423
Commercial, financial and agricultural6
 1,779
 5
 796
Owner-occupied
 
 3
 928
Total commercial and industrial6
 1,779
 8
 1,724
Home equity lines
 
 1
 98
Consumer mortgages3
 206
 18
 1,496
Credit cards
 
 
 
Other retail loans1
 6
 1
 195
Total retail4
 212
 20
 1,789
Total loans15
 $3,623
 42
 $20,936
        
(1) Defaulted is(defaults are defined as the earlier of the troubled debt restructuringTDR being placedplace on non-accrual status or reaching 90 days past due with respect to principal and/or interest payments.payments).
If at the time that a loan was designated as a TDR the loan was not already impaired, the measurement of impairment resulting from the TDR designation changes from a general pool-level reserve to a specific loan measurement of impairment in accordance with ASC 310-10-35, Accounting By Creditors for Impairment of a Loan—an amendment of FASB Statements No. 5, ASC 450-20, and No. 15, ASC 310-40.310-10-35. Generally, the change in the allowance for loan losses resulting from such a TDR is not significant. At December 31, 20142016, the allowance for loan losses allocated to accruing TDRs totaling $348.4$195.8 million was $21.0$9.8 million compared to accruing TDR's of $556.4$223.9 million with a related allowance for loan losses of $27.712.6 million at December 31, 20132015. NonaccrualNon-accrual non-homogeneous loans (commercial-type impaired loan relationships greater than $1 million) that are designated as TDRs are individually measured for the amount of impairment, if any, both before and after the TDR designation.
In the ordinary course of business, Synovus Bank has made loans to certain Synovus and Synovus Bank executive officers and directors (including their associates and affiliates)related interests). Management believes that such loans are made on the same terms, including interest rate and collateral, as those prevailing at the time for comparable transactions with unaffiliated customers.
The following is a summary of such loans and the activity in these loans for the year ended December 31, 20142016.
(in thousands)    
Balance at December 31, 2013 $58,285
Balance at December 31, 2015 $41,441
New loans 56,807
 193,477
Repayments (40,971) (179,345)
Loans charged-off 
 
Balance at December 31, 2014 $74,121
Balance at December 31, 2016 $55,573
    
At December 31, 20142016, there were no loans to executive officers and directors that were classified as nonaccrual, greater than 90 days past due and still accruing, or potential problem loans.

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Note 7 - Other Comprehensive Income (Loss)
The following table illustrates activity within the balances in accumulated other comprehensive income (loss) by component, and is shown for the years ended December 31, 2014, 2013,2016, 2015, and 2012.2014.
Changes in Accumulated Other Comprehensive Income (Loss) by Component (Net of Income Taxes)
(in thousands)
Net Unrealized
 Gains (Losses) on Cash Flow Hedges
 
Net Unrealized
Gains (Losses) on Investment Securities Available for Sale
  Post-Retirement Unfunded Health Benefit Total
Net Unrealized
 Gains (Losses) on Cash Flow Hedges
 
Net Unrealized
Gains (Losses) on Investment Securities Available for Sale
  Post-Retirement Unfunded Health Benefit Total
Balance at December 31, 2011$(12,524) 33,617
 
 21,093
Other comprehensive income before reclassifications
 7,566
 395
 7,961
Amounts reclassified from accumulated other comprehensive income (loss)(849) (24,072) (32) (24,953)
Net current period other comprehensive income (loss)(849) (16,506) 363
 (16,992)
Balance at December 31, 2012$(13,373) 17,111
 363
 4,101
Other comprehensive income (loss) before reclassifications
 (44,236) 519
 (43,717)
Amounts reclassified from accumulated other comprehensive income (loss)274
 (1,811) (105) (1,642)
Net current period other comprehensive income (loss)274
 (46,047) 414
 (45,359)
Balance at December 31, 2013$(13,099) (28,936) 777
 (41,258)$(13,099) (28,936) 777
 (41,258)
Other comprehensive income before reclassifications
 29,041
 243
 29,284

 29,041
 243
 29,284
Amounts reclassified from accumulated other comprehensive income (loss)275
 (818) (88) (631)275
 (818) (88) (631)
Net current period other comprehensive income275
 28,223
 155
 28,653
275
 28,223
 155
 28,653
Balance at December 31, 2014$(12,824) $(713) $932
 $(12,605)$(12,824) (713) 932
 (12,605)
Other comprehensive income (loss) before reclassifications
 (15,806) 143
 (15,663)
Amounts reclassified from accumulated other comprehensive income (loss)320
 (1,703) (168) (1,551)
Net current period other comprehensive income (loss)320
 (17,509) (25) (17,214)
Balance at December 31, 2015$(12,504) (18,222) 907
 (29,819)
Other comprehensive income (loss) before reclassifications
 (22,405) 63
 (22,342)
Amounts reclassified from accumulated other comprehensive income (loss)287
 (3,697) (88) (3,498)
Net current period other comprehensive income (loss)287
 (26,102) (25) (25,840)
Balance at December 31, 2016$(12,217) (44,324) 882
 (55,659)
              
In accordance with ASC 740-20-45-11(b), a deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income is charged directly to other comprehensive income (loss). During the years 2010 and 2011, Synovus recorded a deferred tax asset valuation allowance associated with unrealized gains and losses not recognized in income directly to other comprehensive income (loss) by applying the portfolio approach for allocation of the valuation allowance. Synovus has consistently applied the portfolio approach which treats derivative instruments, equity securities, and debt securities as a single portfolio. As of December 31, 2014,2016, the ending balance in net unrealized gains (losses) on cash flow hedges and net unrealized gains (losses) on investment securities available for sale includes unrealized losses of $12.1 million and $13.3 million, respectively, related to the residual tax effects remaining in OCI due to the previously established deferred tax asset valuation allowance. Under the portfolio approach, these unrealized losses are realized at the time the entire portfolio is sold or disposed.

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The following table illustrates activity within the reclassifications out of accumulated other comprehensive income (loss), for the years ended December 31, 20142016, 2015, and 2013.2014.
Reclassifications Out of Accumulated Other Comprehensive Income (Loss)
Details About
Accumulated Other
Comprehensive Income (Loss) Components
 
Amount Reclassified From
Accumulated Other
Comprehensive Income (Loss)
 
Affected Line Item
in the Statement Where
Net Income is Presented
 
Amount Reclassified From
Accumulated Other
Comprehensive Income (Loss)
 
Affected Line Item
in the Statement Where
Net Income is Presented
 For the Years Ended December 31,  For the Years Ended December 31, 
 2014 2013  2016 2015 2014 
Net unrealized gains (losses) on cash flow hedges:            
Amortization of deferred losses $(448) (447) Interest expense $(270) (448) (448) Interest expense
Amortization of deferred losses (197) (73) 
 Loss on early extinguishment of debt, net
 173
 173
 Income tax (expense) benefit 180
 201
 173
 Income tax (expense) benefit
 $(275) (274) Reclassifications, net of income taxes $(287) (320) (275) Reclassifications, net of income taxes
Net unrealized gains (losses) on investment securities available for sale:            
Realized gain on sale of securities $1,331
 2,945
 Investment securities gains, net
Realized gains, net on sales of securities (1)
 $6,011
 2,769
 1,331
 Investment securities gains, net
 (513) (1,134) Income tax (expense) benefit (2,314) (1,066) (513) Income tax (expense) benefit
 $818
 1,811
 Reclassifications, net of income taxes $3,697
 1,703
 818
 Reclassifications, net of income taxes
Post-retirement unfunded health benefit:            
Amortization of actuarial gains $144
 170
 Salaries and other personnel expense $144
 272
 144
 Salaries and other personnel expense
 (56) (65) Income tax (expense) benefit (56) (104) (56) Income tax (expense) benefit
 $88
 105
 Reclassifications, net of income taxes $88
 $168
 $88
 Reclassifications, net of income taxes
            
(1) Includes $1.4 million in gains in 2016 from the transfer of $1.9 million of investment securities available for sale to trading account assets.




Note 8 - Premises and Equipment
Premises and equipment at December 31, 2016 and 2015 consists of the following:
117

(in thousands) 
Useful Life 
(in years)
 2016 2015
Land Indefinite $97,080
 106,656
Buildings and improvements 10 - 40 377,754
 403,437
Leasehold improvements 10 - 40 41,355
 41,095
Furniture and equipment 3 - 10 370,458
 406,121
Construction in progress   29,104
 44,120
     Total premises and equipment   915,751
 1,001,429
Less: Accumulated depreciation and amortization   (498,266) (556,274)
     Premises and equipment, net   $417,485
 445,155
       
Net premises and equipment included $1.6 million and $1.7 million related to net capital leases at December 31, 2016 and 2015, respectively. Aggregate rent expense (principally for offices) net of sublease income, totaled $21.4 million, $23.1 million, and $22.8 million for the years ended December 31, 2016, 2015, and 2014, respectively. Depreciation and amortization expense for the years ended December 31, 2016, 2015, and 2014 totaled $37.1 million, $35.3 million, and $33.9 million, respectively.
During the year ended December 31, 2016, Synovus transferred premises and equipment with a net book value of $25.2 million to other properties held for sale, a component of other assets. Additionally, during 2016, Synovus retired $68.4 million of zero net book value obsolete assets from the furniture and equipment category.
Lease Commitments
Synovus and its subsidiaries have entered into long-term operating leases for various facilities and equipment. Management expects that as these leases expire they will be renewed or replaced by similar leases based on need.
At December 31, 2016, minimum rental commitments under all such non-cancelable leases for the next five years and thereafter are presented below.
(in thousands) 
2017$27,527
201828,289
201925,484
202024,579
202122,247
Thereafter154,219
Total$282,345
  

Note 89 - Goodwill and Other Intangible Assets
At December 31, 20142016 and 2013,2015, the net carrying value of goodwill, net of accumulated impairment losses, was $59.7 million, consisting of goodwill associated with two reporting units. $24.4 million. Synovus assessesmillion of the goodwill for impairment atwas attributable to the trust services reporting unit, level on an annual basis and between annual assessments if an event occurs or circumstances change that would more likely than not reduce the remaining goodwill of $35.2 million was attributable to the Synovus Bank reporting unit and is a result of the Global One business combination completed during 2016. In connection with the acquisition, Synovus also acquired other intangible assets with preliminary fair values of $13.4 million consisting of existing borrower relationships, trade name, and distribution network. At December 31, 2016, other intangible assets had gross carrying amounts of $14.0 million, accumulated amortization of $817 thousand, and total net carrying value of a reporting unit below its carrying amount. Synovus performs its annual goodwill impairment testing as$13.2 million. Aggregate other intangible assets amortization expense for the years ended December 31, 2016, 2015, and 2014 was $521 thousand, $503 thousand, and $603 thousand, respectively. Aggregate estimated amortization expense over the next five years is $1.1 million for 2017 and $1.2 million for each of June 30th of each year. the years 2018 through 2021.


At June 30, 2014,2016, Synovus completed its annual goodwill impairment evaluation of the trust services reporting unit, and as a result of this evaluation, concluded that goodwill at the trust services reporting unit was not impaired. The estimated fair value of the trust services reporting unit was $134.1$129.2 million, which exceeded the carrying value of $76.6$77.4 million by $57.5$51.8 million, or 75%40%.
At December 31, 2014 and 2013, other intangibles, netThe following table shows the changes in the carrying amount of accumulated amortization, had a carrying value of $1.3 million and $3.4 million, respectively. Aggregate other intangible assets amortization expensegoodwill for the years ended December 31, 2014, 2013,2016 and 2012 was $883 thousand, $1.7 million, and $3.4 million, respectively. Aggregate estimated amortization expense over the next five years is: $735 thousand in 2015, $234 thousand in 2016, $10 thousand in 2017, $10 thousand in 2018, and $10 thousand in 2019.2015:
(in thousands) Trust Services Reporting Unit Synovus Bank Reporting Unit Total
Balance as of January 1, 2016      
Goodwill $24,431
 
 24,431
Accumulated impairment losses 
 
 
  24,431
 
 24,431
       
Goodwill acquired during year 
 35,247
 35,247
Impairment losses 
 
 
Goodwill, net as of December 31, 2016 $24,431
 35,247
 59,678
       

Note 9 - Other Real Estate
The carrying value of ORE was $85.5 million and $112.6 million at December 31, 2014 and 2013, respectively. During the years ended December 31, 2014, 2013 and 2012, $58.6 million, $88.7 million, and $155.8 million, respectively,of loans and other loans held for sale were foreclosed and transferred to other real estate at fair value. During the years ended December 31, 2014, 2013, and 2012, Synovus recognized foreclosed real estate expense, net, of $25.3 million, $33.9 million, and $90.7 million, respectively. These expenses included write-downs for declines in fair value of ORE subsequent to the date of foreclosure and net realized losses resulting from sales transactions totaling $22.1 million, $25.5 million,and$73.9 million for the years ended December 31, 2014, 2013, and 2012, respectively.
Note 10 - Other Assets
Significant balances included in other assets at December 31, 20142016 and 20132015 are presented below.
(in thousands) 2014 2013 2016 2015
Cash surrender value of bank-owned life insurance $286,109
 278,863
 $378,830
 338,002
Federal Reserve Bank and FHLB stock 169,864
 68,288
Accrued interest receivable 64,058
 63,959
 70,393
 65,218
Prepaid expenses 35,542
 33,348
Accounts receivable 23,461
 34,347
 29,821
 19,692
FHLB and FRB stock 78,065
 77,487
Private equity investments 28,363
 29,361
 25,493
 28,018
Prepaid expenses 33,198
 28,990
Derivative asset positions 32,117
 40,004
 20,623
 27,139
Other properties held for sale 12,227
 9,451
 14,830
 10,671
SBA/GGL servicing assets, net 4,451
 4,287
Miscellaneous other assets 55,674
 57,329
 63,373
 55,511
Total other assets $613,272
 619,791
 $813,220
 650,174
        
Synovus’ investment in company-ownedbank-owned life insurance programs was approximately $286.1 million and $278.9 million at December 31, 20142016 and December 31, 20132015, respectively, which included approximately $31.515 million and $31.232 million, respectively, of separate account life insurance policies covered by stable value agreements. At December 31, 20142016, the fair value of the investments underlying the separate account policies was approximately $14 million, which was within the coverage provided by the stable value agreements.
Synovus held stock in the FHLB of Atlanta totaling $76.9 million at December 31, 2014 and December 31, 2013. Synovus also held stock in the Federal Reserve Bank totaling $1.2 million and $546 thousand at December 31, 2014 and December 31, 2013, respectively. The FHLB and Federal Reserve Bank stock are recorded at amortized cost, which approximates fair value. In order to become a member of the Federal Reserve System, regulations require that Synovus hold a certain amount of Federal Reserve Bank capital stock. Additionally, investment in FHLB stock is required for membership in the FHLB system and in relation to the level of FHLB outstanding borrowings.

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Note 11 - Deposits
A summary of interest bearing deposits at December 31, 20142016 and 20132015 is presented below.
(in thousands)
 2014 2013 2016 2015
Interest bearing demand deposits $3,884,469
 3,969,634
 $4,768,313
 4,377,407
Money market accounts, excluding brokered deposits 5,971,629
 6,069,548
 7,251,093
 7,042,350
Savings accounts 636,782
 602,655
 929,402
 714,410
Time deposits, excluding brokered deposits 3,167,950
 3,498,200
 3,234,465
 3,300,004
Brokered deposits 1,642,398
 1,094,002
 1,378,983
 1,075,520
Total interest bearing deposits $15,303,228
 15,234,039
 $17,562,256
 16,509,691
        


The aggregate amount of time deposits of $100,000250,000 or more was $3.31 billion829.5 million at December 31, 20142016 and $2.91 billion774.3 million at December 31, 20132015.
The following table presents contractual maturities of all time deposits at December 31, 20142016.
(in thousands)  
Maturing within one year$3,131,883
$2,424,336
Between 1 — 2 years885,211
922,828
2 — 3 years361,123
278,722
3 — 4 years154,536
204,813
4 — 5 years70,558
99,288
Thereafter20,196
22,481
$4,623,507
$3,952,468
  
On January 17, 2014, Synovus Bank completed a transaction in which substantially all of the deposits associated with the Memphis, Tennessee operations of Trust One Bank, a division of Synovus Bank, were sold to IBERIABANK. Synovus sold $191.3 million in deposits. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 2 - Disposition/Acquisition" of this Report for additional information.

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Note 12 - Long-term Debt and Short-term Borrowings
Long-term debt at December 31, 20142016 and 20132015 is presented in the following table.
(in thousands)2014 20132016 2015
Parent Company:      
5.125% subordinated notes, due June 15, 2017, with semi-annual interest payments and principal to be paid at maturity$450,000
 450,000
5.125% subordinated notes, due June 15, 2017, $278.6 million and $403.3 million par value at December 31, 2016 and 2015, respectively, with semi-annual interest payments and principal to be paid at maturity$278,480
 402,812
7.875% senior notes, due February 15, 2019, $300 million par value with semi-annual interest payments and principal to be paid at maturity (1)
295,659
 294,606
297,763
 296,711
LIBOR + 1.80% debentures, due April 19, 2035 with quarterly interest payments and principal to be paid at maturity (rate of 2.04% at December 31, 2014 and December 31, 2013)10,000
 10,000
Hedge-related basis adjustment(2)
7,607
 10,701
5.75% fixed to adjustable rate subordinated notes, due December 15, 2025, $250 million par value with semi-annual interest payments at 5.75% for the first five years and quarterly payments thereafter at an adjustable rate equal to the then-current three month LIBOR rate + 418.2 basis points and principal to be paid at maturity247,136
 246,644
LIBOR + 1.80% debentures, due April 19, 2035, $10 million par value with quarterly interest payments and principal to be paid at maturity (rate of 2.76% at December 31, 2016 and 2.31% at December 31, 2015)10,000
 10,000
Hedge-related basis adjustment(1)
873
 4,018
Total long-term debt — Parent Company763,266
 765,307
834,252
 960,185
Synovus Bank:      
FHLB advances with interest and principal payments due at various maturity dates through 2019 and interest rates ranging from 0.21% to 4.66% at December 31, 2014 (weighted average interest rate of 0.54% and 0.64% at December 31, 2014 and 2013, respectively)1,375,271
 1,265,354
Other notes payable and capital leases with interest and principal payments due at various maturity dates through 2031 (weighted average interest rate of 1.59% and 2.49% at December 31, 2014 and 2013, respectively)1,782
 2,480
FHLB advances with interest and principal payments due at various maturity dates through 2022 and interest rates ranging from 0.63% to 0.66% at December 31, 2016 (weighted average interest rate of 0.64% and 0.46% at December 31, 2016 and 2015, respectively)1,325,000
 1,225,000
Capital lease with interest and principal payments due at various dates through 2031 (rate of 1.59% at both December 31, 2016 and 2015, respectively)1,629
 1,708
Total long-term debt — Synovus Bank1,377,053
 1,267,834
1,326,629
 1,226,708
Total long-term debt$2,140,319
 2,033,141
$2,160,881
 2,186,893
      
(1)Balance is net of capitalized debt issuance costs and discount
(2) Unamortized balance of terminated interest rate swaps reflected in debt for financial reporting purposes.
During January 2016, Synovus repurchased $124.7 million of its subordinated notes maturing in 2017 in conjunction with Synovus' cash tender offer that commenced on December 23, 2015 and expired on January 22, 2016. 2016 results include a $4.7 million pre-tax loss relating to this tender offer.
On December 7, 2015, Synovus issued $250 million aggregate principal amount of the 2025 subordinated debt in a public offering for aggregate proceeds of $246.6 million, net of debt issuance costs. Also during the fourth quarter of 2015, Synovus repurchased $46.7 million of its subordinated notes maturing in 2017 in privately negotiated transactions which resulted in a pre-tax loss of $1.5 million.
The provisions of the indentures governing Synovus’ long-term debt contain certain restrictions within specified limits on mergers, sales of all or substantially all of Synovus' assets and limitations on sales and issuances of voting stock of subsidiaries


and Synovus’ ability to pay dividends on its capital stock if there is an event of default under the applicable indenture. As of December 31, 20142016 and 2013,2015, Synovus and its subsidiaries were in compliance with the covenants in these agreements.
The FHLB advances are secured by certain loans receivable with a recorded balance of $3.073.25 billion at December 31, 20142016 and $3.36$3.26 billion at December 31, 20132015.
Contractual annual principal payments on long-term debt for the next five years and thereafter are shown on the following table.
(in thousands)
Parent
Company
 Synovus Bank Total
Parent
Company
 Synovus Bank Total
2015$
 190,151
 190,151
2016
 585,161
 585,161
2017450,000
 250,170
 700,170
$278,591

88
 278,679
2018
 250,110
 250,110

 89
 89
2019300,000
 100,090
 400,090
300,000
 275,090
 575,090
2020
 350,092
 350,092
2021
 450,097
 450,097
Thereafter10,000
 1,371
 11,371
260,000
 251,173
 511,173
Total$760,000
 $1,377,053
 2,137,053
$838,591
 1,326,629
 2,165,220
          

The following table sets forth certain information regarding federal funds purchased and other securities sold under repurchase agreements.
(dollars in thousands) 2014 2013 2012 2016 2015 2014
Total balance at December 31, $126,916
 148,132
 201,243
 $159,699
 177,025
 126,916
Weighted average interest rate at December 31, 0.08% 0.13
 0.16
 0.08% 0.08
 0.08
Maximum month end balance during the year $247,170
 244,048
 398,853
 $286,175
 250,453
 247,170
Average amount outstanding during the year 198,085
 208,267
 320,338
 216,593
 205,305
 198,085
Weighted average interest rate during the year 0.11% 0.16
 0.19
 0.09% 0.08
 0.11
            

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Note 13 - Shareholders' Equity
The following table shows the changes in shares of preferred and common stock issued and common stock held as treasury shares for the three years ended December 31, 20142016.
(shares in thousands)
Series A Preferred Stock Issued Series C Preferred Stock Issued 
Common
Stock
Issued
 
Treasury
Stock
Held
 Common Stock OutstandingSeries C Preferred Stock Issued 
Common
Stock
Issued
 
Treasury
Stock
Held
 Common Stock Outstanding
Balance at December 31, 2011968
 
 112,999
 813
 112,186
Restricted share unit activity
 
 183
 
 183
Balance at December 31, 2012968
 
 113,182
 813
 112,369
Settlement of prepaid common stock purchase contracts
 
 17,550
 
 17,550
Issuance of common stock
 
 8,553
 
 8,553
Restricted share unit activity
 
 374
 
 374
Stock options exercised
 
 62
 
 62
Issuance of Series C Preferred Stock
 5,200
 
 
 
Redemption of Series A Preferred Stock(968) 
 
 
 
Balance at December 31, 2013
 5,200
 139,721
 813
 138,908
5,200
 139,721
 813
 138,908
Restricted share unit activity
 
 52
 
 52

 52
 
 52
Stock options exercised
 
 177
 
 177

 177
 
 177
Repurchase of common stock
 
 
 3,014
 (3,014)
 
 3,014
 (3,014)
Balance at December 31, 2014
 5,200
 139,950
 3,827
 136,123
5,200
 139,950
 3,827
 136,123
Restricted share unit activity
 304
 
 304
Stock options exercised
 338
 
 338
Repurchase of common stock
 
 7,218
 (7,218)
Balance at December 31, 20155,200
 140,592
 11,045
 129,547
Issuance of common stock for acquisition
 821
 
 821
Restricted share unit activity
 316
 
 316
Stock options exercised
 297
 
 297
Repurchase of common stock
 
 8,715
 (8,715)
Balance at December 31, 20165,200
 142,026
 19,760
 122,266
                
RepurchaseIssuance of Common Stock for Acquisition
On October 1, 2016, Synovus completed its acquisition of Global One. Under the terms of the merger agreement, Synovus acquired Global One for an up-front payment of $30 million, consisting of the issuance of 821 thousand shares of Synovus common stock valued at $26.6 million and $3.4 million in cash, with additional annual payments to the former shareholders of Global One for three to five years based on a percentage of Global One's earnings as defined in the merger agreement. Please refer to Note 2 - "Acquisition" of this Report for more information on the acquisition of Global One.
Repurchases of Common Stock
Synovus completed its $300 million share repurchase program during the fourth quarter of 2016. This program was authorized during the third quarter of 2015 and was executed over a 15 month period through a combination of open market transactions and an ASR. In 2016, Synovus repurchased a total of $262.9 million, or 8.7 million shares, of common stock,
On October 21, 2014, $212.9 million, or 7.3 million shares, of common stock of which was executed through open market transactions and $50.0 million, or 1.4 million shares, of which was executed through an ASR. During the fourth quarter of 2015, Synovus announced arepurchased $37.1 million, or 1.2 million shares, through open market transactions. Synovus completed its $250 million share repurchase program which will expireduring the third quarter of 2015. This program was announced on October 21, 2014 and expired on October 23, 2015. DuringUnder this program, Synovus repurchased 9.1 million shares of common stock through a combination of open market transactions and an ASR. From October 2014 Synovus entered into an accelerated share repurchase (ASR) agreement to purchase $75.0 million of Synovus common stock, under the share repurchase program. As of December 31, 2014, Synovus had repurchased 2,510,460 shares under the ASR agreement. During Januarythrough September 30, 2015, Synovus repurchased 391,612 shares upon completion of the ASR agreement. Additionally, during the fourth quarter of 2014, Synovus repurchased $13.1$175.0 million, or 503,7696.2 million shares, of common stock through open market transactions, including $161.9 million, or 5.7 million shares, of common stock repurchased during 2015. Synovus also entered into a $75.0 million ASR in October 2014. During 2014, Synovus repurchased 2.5 million shares of common stock under the share repurchase program. Shareholders' equity, asthis ASR, and during January 2015, Synovus repurchased 392 thousand shares upon completion of December 31, 2014, includes a total reduction of $88.1 million with $73.6 million recorded to treasury stock for completed share repurchases and $14.5 million recorded to additional paid-in capital for the value of shares held back by the counterparty pending final settlement of the ASR agreement.this ASR.
Reverse Stock Split and Increase in Number of Authorized Common Shares
On April 24, 2014, at Synovus' 2014 Annual Shareholders' Meeting ("Annual Meeting"),annual shareholders' meeting, Synovus’ shareholders approved a proposal authorizing Synovus’ Board of Directors to effect a one-for-seven reverse stock split of Synovus’ common stock. Following the Annual Meeting, Synovus’ Board of Directors authorized the one-for-seven reverse stock split. The reverse stock split became effective on May 16, 2014, and Synovus' shares of common stock began trading on a post-split basis on the New York Stock Exchange (NYSE)NYSE at the opening of trading on May 19, 2014. All prior periods presented in this Report have been adjusted to reflect the one-for-seven reverse stock split. Financial information updated by this capital change includes earnings per common share, dividends per common share, stock price per common share, weighted average common shares, outstanding common shares, treasury shares, common stock, additional paid-in capital, and share-based compensation.
Additionally, on April 24, 2014, Synovus’ shareholders also approved an amendment to Synovus’ articles of incorporation to increase the number of authorized shares of Synovus’ common stock from 1.2 billion shares to 2.4 billion shares. Synovus effected the increase in the number of authorized shares on April 24, 2014. Upon the reverse stock split effective date, the number of Synovus’ authorized shares of common stock was proportionately reduced from 2.4 billion shares to 342.9 million shares.
2013 Significant Transactions
On July 26, 2013, Synovus redeemed all 967,870 shares of its Series A Preferred Stock issued to the U.S. Treasury under the CPP established under TARP. Over two-thirds of the TARP redemption was funded by internally available funds from an upstream dividend of $680.0 million from Synovus Bank. The balance of the redemption was funded by net proceeds from the following equity offerings completed in July 2013. On July 24, 2013, Synovus completed a public offering of 8,552,936 shares of its common stock at $21.63 per share. The offering generated net proceeds of $175.2 million. On July 25, 2013, Synovus completed a public offering of $130 million of Series C Preferred Stock.  The offering generated net proceeds of $126.0 million. From the date of issuance to,

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but excluding, August 1, 2018, the rate for declared dividends is 7.875% per annum.  From and including August 1, 2018, the dividend rate will change to a floating rate equal to the three-month LIBOR plus a spread of 6.39% per annum.
On May 15, 2013, all outstanding prepaid common stock purchase contracts from Synovus' May 4, 2010 public offering of 13,800,000 tMEDS automatically settled which resulted in the issuance of 17,549,744 shares of common stock. Upon settlement, an amount equal to $1.00 per common share issued was reclassified from additional paid-in capital to common stock.
Note 14 - Regulatory Capital
Synovus is subject to regulatory capital requirements administered by the federal and state banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on the consolidated financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, Synovus must meet specific capital levels that involve quantitative measures of both on- and off-balance sheet items as calculated under regulatory capital guidelines. Capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk weightings, and other factors.
The Basel III capital rules became effective January 1, 2015, for Synovus and Synovus Bank, subject to a transition period for several aspects, including the capital conservation buffer and certain regulatory capital adjustments and deductions, as described below. Under the Basel III capital rules, the minimum capital requirements for Synovus and Synovus Bank include a common equity Tier 1 (CET1) ratio of 4.5%; Tier 1 capital ratio of 6%; total capital ratio of 8%; and leverage ratio of 4%. When fully phased-in on January 1, 2019, the Basel III capital rules include a capital conservation buffer of 2.5% that is added on top of each of the minimum risk-based capital ratios. The implementation of the capital conservation buffer began on January 1, 2016 at the 0.625% level and will be phased-in over a three-year period (increasing by that amount on each subsequent January 1, until it reaches 2.5% on January 1, 2019). As a financial holding company, Synovus and its subsidiary bank, Synovus Bank, are required to maintain capital levels required for a well-capitalized institution as defined by federal banking regulations. TheUnder the Basel III capital measures used by the federal banking regulators include the total risk-based capitalrules, Synovus and Synovus Bank are well-capitalized if each has a CET1 ratio theof 6.5% or greater, a Tier 1 risk-based capital ratio and the leverage ratio. Synovus Bank is a state-chartered bank under the regulations of the GA DBF. Under applicable regulations, Synovus Bank is well-capitalized if it has8% or greater, a total risk-based capital ratio of 10% or greater, a Tier 1 capital ratio of 6% or greater, a leverage ratio of 5% or greater, and isare not subject to any written agreement, order, capital directive, or prompt corrective action directive from a federal and/or state banking regulatory agency to meet and maintain a specific capital level for any capital measure. However, even if Synovus Bank satisfies all applicable quantitative criteria to be considered well-capitalized, the regulations also establish procedures for “downgrading” an institution to a lower capital category based on supervisory factors other than capital. At December 31, 2014, Synovus' capital ratios were well above current regulatory requirements and Synovus Bank's capital levels exceeded well-capitalized requirements.
During 2013, the Federal Reserve released final United States Basel III regulatory capital rules implementing the global regulatory capital reforms of Basel III and certain changes required by the Dodd-Frank Wall Street Reform and Consumer Protection Act. The FDIC and OCC also approved the final rule during 2013. The rule applies to all banking organizations that are currently subject to regulatory capital requirements as well as certain savings and loan holding companies. The rule strengthens the definition of regulatory capital, increases risk-based capital requirements, and makes selected changes to the calculation of risk-weighted assets. The rule becomes effective January 1, 2015, for Synovus and most banking organizations, subject to a transition period for several aspects of the rule, including the new minimum capital ratio requirements, the capital conservation buffer, and the regulatory capital adjustments and deductions. Under the final rules, the minimum capital requirements will be a common equity Tier 1 (CET1) ratio of 4.5%; Tier 1 capital ratio of 6%; Total capital ratio of 8%; and leverage ratio of 4%. When fully phased-in on January 1, 2019, the new rules include a capital conservation buffer of 2.5% that is added on top of the minimum risk-based capital ratios. Additionally, the new rules also revise the "prompt corrective action" regulations pursuant to Section 38 of the Federal Deposit Insurance Act, with the following requirements for well-capitalized status: Common equity Tier 1 (CET1) ratio of 6.5%; Tier 1 capital ratio of 8% (as compared to the current 6%); Total capital ratio of 10%; and leverage ratio of 5%.
Management currently believes, based on internal capital analysesanalysis and earnings projections, that Synovus' capital position is adequate to meet current and future regulatory minimum capital requirements.

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The following table summarizes regulatory capital information at December 31, 20142016 and 20132015 on a consolidated basis and for Synovus’ significant subsidiary, defined as any direct subsidiary with assets or net income levels exceeding 10% of the consolidated totals.
Actual For Capital Adequacy Purposes 
To Be Well Capitalized Under Prompt Corrective Action Provisions (1)
Actual For Capital Adequacy Purposes 
To Be Well Capitalized Under Prompt Corrective Action Provisions (1)
(dollars in thousands)2014 2013 2014 2013 2014 20132016 2015 2016 2015 2016 2015
Synovus Financial Corp.                      
Tier 1 capital$2,543,625
 2,351,493
 1,051,909
 1,030,420
 n/a
 n/a
$2,685,880
 2,660,016
 1,599,725
 1,538,637
 N/A
 N/A
Common equity tier 1 capital2,654,287
 2,660,016
 1,199,794
 1,153,977
 N/A
 N/A
Total risk-based capital2,987,406
 2,900,865
 1,874,516
 1,785,287
 n/a
 n/a
3,201,268
 3,255,758
 2,132,966
 2,051,515
 N/A
 N/A
Tier 1 risk-based capital ratio10.86% 10.54
 4.00
 4.00
 n/a
 n/a
10.07% 10.37
 6.00
 6.00
 N/A
 N/A
Common equity tier 1 capital ratio9.96
 10.37
 4.50
 4.50
 N/A
 N/A
Total risk-based capital ratio12.75
 13.00
 8.00
 8.00
 n/a
 n/a
12.01
 12.70
 8.00
 8.00
 N/A
 N/A
Leverage ratio9.67
 9.13
 4.00
 4.00
 n/a
 n/a
8.99
 9.43
 4.00
 4.00
 N/A
 N/A
Synovus Bank                      
Tier 1 capital$2,988,189
 2,806,197
 1,049,257
 1,026,057
 1,405,071
 1,335,572
$3,187,583
 3,136,132
 1,597,302
 1,535,541
 2,129,736
 2,047,388
Common equity tier 1 capital3,187,583
 3,136,132
 1,197,976
 1,151,656
 1,730,410
 1,663,503
Total risk-based capital3,251,836
 3,084,756
 1,873,428
 1,780,763
 2,341,785
 2,225,954
3,441,563
 3,390,764
 2,129,736
 2,047,388
 2,662,169
 2,559,235
Tier 1 risk-based capital ratio12.76% 12.61
 4.00
 4.00
 6.00
 6.00
11.97% 12.25
 6.00
 6.00
 8.00
 8.00
Common equity tier 1 capital ratio11.97
 12.25
 4.50
 4.50
 6.50
 6.50
Total risk-based capital ratio13.89
 13.86
 8.00
 8.00
 10.00
 10.00
12.93
 13.25
 8.00
 8.00
 10.00
 10.00
Leverage ratio11.39
 10.94
 4.00
 4.00
 5.00
 5.00
10.68
 11.15
 4.00
 4.00
 5.00
 5.00
                      
(1) The prompt corrective action provisions are applicable at the bank level only.


Note 15 - Net Income Per Common Share
The following table displays a reconciliation of the information used in calculating basic and diluted net income per common share for the years ended December 31, 20142016, 20132015, and 2012.2014.
Years Ended December 31,Years Ended December 31,
(in thousands, except per share data)2014 2013 20122016 2015 2014
Net income$195,249
 159,383
 830,209
$246,784
 226,082
 195,249
Dividends and accretion of discount on preferred stock10,238
 40,830
 58,703
Dividends on preferred stock10,238
 10,238
 10,238
Net income available to common shareholders$185,011
 118,553
 771,506
$236,546
 215,844
 185,011
Weighted average common shares outstanding, basic138,495
 127,495
 112,352
Potentially dilutive shares from assumed exercise of securities or other contracts to purchase common stock659
 6,731
 17,663
Weighted average common shares outstanding, diluted139,154
 134,226
 130,015
Weighted average common shares outstanding124,389
 132,423
 138,495
Potentially dilutive shares from outstanding equity-based awards689
 778
 659
Weighted average diluted common shares125,078
 133,201
 139,154
Net income per common share, basic$1.34
 0.93
 6.87
$1.90
 1.63
 1.34
Net income per common share, diluted$1.33
 0.88
 5.93
$1.89
 1.62
 1.33
          
For the years ended December 31, 20142016, 2013,2015, and 2012,2014, there were 3.32.2 million, 3.82.8 million, and 4.73.3 million potentially dilutive shares, respectively, related to commonWarrants and stock options and Warrants to purchase shares of common stock that were outstanding during 2014, 2013,2016, 2015, and 2012,2014, respectively, but were not included in the computation of diluted net income per common share because the effect would have been anti-dilutive.
Note 16 - Fair Value Accounting
Synovus carries various assets and liabilities at fair value based on the fair value accounting guidance under ASC 820, Fair Value Measurements, and ASC 825, Financial Instruments. Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an “exit price”) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date.
Synovus has implemented controls and processes for the determination of the fair value of financial instruments. The ultimate responsibility for the determination of fair value rests with Synovus. Synovus has established a process that has been designed to ensure there is an independent review and validation of fair values by a function independent of those entering into the transaction. This includes specific controls to ensure consistent pricing policies and procedures that incorporate verification for both market and derivative transactions. For all financial instruments where fair values are determined by reference to externally quoted prices or observable pricing inputs to models, independent price determination or validation is utilized. Where the market for a financial

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instrument is not active, fair value is determined using a valuation technique or pricing model. These valuation techniques and models involve a degree of estimation, the extent of which depends on each instrument's complexity and the availability of market-based data.
The most frequently applied pricing model and valuation technique utilized by Synovus is the discounted cash flow model. Discounted cash flows determine the value by estimating the expected future cash flows from assets or liabilities discounted to their present value. Synovus may also use a relative value model to determine the fair value of a financial instrument based on the market prices of similar assets or liabilities or an option pricing model such as binomial pricing that includes probability-based techniques. Assumptions and inputs used in valuation techniques and models include benchmark interest rates, credit spreads and other inputs used in estimating discount rates, bond and equity prices, price volatilities and correlations, prepayment rates, probability of default, and loss severity upon default.
Synovus refines and modifies its valuation techniques as markets develop and as pricing for individual financial instruments become more or less readily available. While Synovus believes its valuation techniques are appropriate and consistent with other market participants, the use of different methodologies or assumptions could result in different estimates of fair value at the balance sheet date. In order to determine the fair value, where appropriate, management applies valuation adjustments to the pricing information. These adjustments reflect management's assessment of factors that market participants would consider in setting a price, to the extent that these factors have not already been included in the pricing information. Furthermore, on an ongoing basis, management assesses the appropriateness of any model used. To the extent that the price provided by internal models does not represent the fair value of the financial instrument, management makes adjustments to the model valuation to calibrate it to other available pricing sources. Where unobservable inputs are used, management may determine a range of possible valuations based upon differing stress scenarios to determine the sensitivity associated with the valuation. As a final step, management considers the need for further adjustments to the modeled price to reflect how market participants would price the financial instrument.


Fair Value Hierarchy
Synovus determines the fair value of its financial instruments based on the fair value hierarchy established under ASC 820-10, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s categorization within the valuation hierarchy is based upon the lowest level of input that is significant to the financial instrument's fair value measurement in its entirety. There are three levels of inputs that may be used to measure fair value. The three levels of inputs of the valuation hierarchy are defined below:
Level 1Quoted prices (unadjusted) in active markets for identical assets and liabilities for the instrument or security to be valued. Level 1 assets include marketable equity securities, U.S. Treasury securities, and mutual funds.
Level 2Observable inputs other than Level 1 quoted prices, such as quoted prices for similar assets and liabilities in active markets, quoted prices in markets that are not active or model-based valuation techniques for which all significant assumptions are derived principally from or corroborated by observable market data. Level 2 assets and liabilities include debt securities with quoted prices that are traded less frequently than exchange-traded instruments and derivative contracts whose value is determined by using a pricing model with inputs that are observable in the market or can be derived principally from or corroborated by observable market data. U.S. Government sponsored agency securities, mortgage-backed securities issued by U.S. Government sponsored enterprisesGSEs and agencies, obligations of states and municipalities, collateralized mortgage obligations issued by U.S. Government sponsored enterprises,GSEs, and mortgage loans held for sale are generally included in this category. Certain private equity investments that invest in publicly traded companies are also considered Level 2 assets.
Level 3Unobservable inputs that are supported by little, if any, market activity for the asset or liability. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow models and similar techniques, and may also include the use of market prices of assets or liabilities that are not directly comparable to the subject asset or liability. These methods of valuation may result in a significant portion of the fair value being derived from unobservable assumptions that reflect Synovus' own estimates for assumptions that market participants would use in pricing the asset or liability. This category primarily consists of collateral-dependent impaired loans, other real estate, certain corporate securities, private equity investments, and private equity investments.contingent consideration.
Fair Value Option
Synovus has elected the fair value option for mortgage loans held for sale primarily to ease the operational burdens required to maintain hedge accounting for these loans. Synovus is still able to achieve effective economic hedges on mortgage loans held for sale without the time and expense needed to manage a hedge accounting program.
Valuation Methodology by Product
Following is a description of the valuation methodologies used for the major categories of financial assets and liabilities measured at fair value.

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Trading Account Assets and Investment Securities Available for Sale
The fair values of trading securities and investment securities available for sale are primarily based on actively traded markets where prices are based on either quoted market prices or observed transactions. Management employs independent third-party pricing services to provide fair value estimates for Synovus' investment securities available for sale and trading securities. Fair values for fixed income investment securities are typically determined based upon quoted market prices, broker/dealer quotations for identical or similar securities, and/or inputs that are observable in the market, either directly or indirectly, for substantially similar securities. Level 1 securities are typically exchange quoted prices and include financial instruments such as U.S. Treasury securities, marketable equity securities, and mutual fund investments. Level 2 securities are typically matrix priced by the third-party pricing service to calculate the fair value. Such fair value measurements consider observable data such as relevant broker/dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and the respective terms and conditions for debt instruments. The types of securities classified as Level 2 within the valuation hierarchy primarily consist of collateralized mortgage obligations, mortgage-backed securities, debt securities of U.S. Government sponsored enterprisesGSEs and agencies, corporate debt, and state and municipal securities.
When there is limited activity or less transparency around inputs to valuation, Synovus develops valuations based on assumptions that are not readily observable in the marketplace; these securities are classified as Level 3 within the valuation hierarchy. The majority of the balance of Level 3 investment securities available for sale consists primarily of trust preferred securities issued by financial institutions. Synovus also carries non-marketable common equity securities within this category. Synovus accounts for the non-marketable common equity securities in accordance with ASC 325-20Investments-Other-Cost Method Investments, which requires these investments to be carried at cost. To determine the fair value of the trust preferred securities, management uses a measurement technique to reflect one that utilizes credit spreads and/or credit indices available from a third-party pricing service.  In addition, for each trust preferred security, management projects non-credit adjusted cash flows, and discounts those cash flows to net present value incorporating a relevant credit spread in the discount rate.  Other inputs to calculating fair value include potential discounts for lack of marketability.


Management uses various validation procedures to confirm the prices received from pricing services and quotations received from dealers are reasonable. Such validation procedures include reference to relevant broker/dealer quotes or other market quotes and a review of valuations and trade activity of comparable securities. Consideration is given to the nature of the quotes (e.g., indicative or firm) and the relationship of recently evidenced market activity to the prices provided by the third-party pricing service. Further, management also employs the services of an additional independent pricing firm as a means to verify and confirm the fair values of the primary independent pricing firms.
Mortgage Loans Held for Sale
Synovus elected to apply the fair value option for mortgage loans originated with the intent to sell to investors. When loans are not committed to an investor at a set price, fair value is derived from a hypothetical bulk sale model used to estimate the exit price of the loans in a loan sale. The bid pricing convention is used for loan pricing for similar assets. The valuation model is based upon forward settlements of a pool of loans of similar coupon, maturity, product, and credit attributes. The inputs to the model are continuously updated with available market and historical data. As the loans are sold in the secondary market and primarily used as collateral for securitizations, the valuation model represents the highest and best use of the loans in Synovus’ principal market. Mortgage loans held for sale are classified within Level 2 of the valuation hierarchy.
Private Equity Investments
Private equity investments consist primarily of equity method investments in venture capital funds, which are classified as Level 3 within the valuation hierarchy. The valuation of these investments requires significant judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such investments. Based on these factors, the ultimate realizable value of these investments could differ significantly from the value reflected in the accompanying audited consolidated financial statements. For ownerships in publicly traded companies held in the funds, valuation is based on the closing market price at the balance sheet date, with such investments being classified as Level 1 or 2 within the valuation hierarchy. The valuation of marketable securities that have trading restrictions is discounted until the securities can be freely traded. The private equity investments in which Synovus holds a limited partnership interest consist of funds that invest in privately held companies. For privately held companies in the funds, the general partner estimates the fair value of the company in accordance with GAAP, as clarified by ASC 820, and guidance specific to investment companies. The estimated fair value of the company is the estimated fair value as an exit price the fund would receive if it were to sell the company in the marketplace. The fair value of the fund's underlying investments is estimated through the use of valuation models such as option pricing or a discounted cash flow model. Valuation factors, such as a company's operational performance against budget or milestones, last price paid by investors, with consideration given on whether financing is provided by insiders or unrelated new investors, public market comparables, liquidity of the market, industry and economic trends, and changes in management or key personnel, are used in the determination of fair value.

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Also, for the year ended December 31, 2015, Synovus holdsheld an interest in an investment fund that investsinvested in publicly traded financial services companies. Although the fund holdsheld investments in publicly traded entities, the fair value of this investment iswas classified as Level 2 in the valuation hierarchy because there iswas no actively traded market for the fund itself, and the value of the investment iswas based on the aggregate fair value of the publicly traded companies that arewere held in the fund for investment.
Mutual Funds Held in Rabbi Trusts
Mutual funds held in rabbi trusts primarily invest in equity and fixed income securities. Shares of mutual funds are valued based on quoted market prices, and are therefore classified within Level 1 of the fair value hierarchy.
Salary Stock UnitsOther Liabilities
Salary stock units represent fully vested stock awardsOther liabilities measured at fair value on a recurring basis include a contingent consideration obligation related to the Global One acquisition. Contingent consideration associated with the acquisition will be adjusted to fair value until settled. Since the assumptions used to measure fair value are based on internal metrics that have been granted to certain key employees of Synovus. The salary stock units are classified as liabilities and are settled in cash, as determined bynot market observable, the average closing common stock price on the 20 trading days preceding the date of settlement and the number of salary stock units being settled. Accordingly, salary stock units areEarnout Payment liability is classified as Level 1 within the fair value hierarchy.3.
Derivative Assets and Liabilities
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risk. With the exception of one derivative contract discussed herein, Synovus' derivative financial instruments are all Level 2 financial instruments. The majority of derivatives entered into by Synovus are executed over-the-counter and consist of interest rate swaps. The fair values of these derivative instruments are determined based on an internally developed model that uses readily observable market data, as quoted market prices are not available for these instruments. The valuation models and inputs depend on the type of derivative and the nature of the underlying instrument, and include interest rates, prices and indices to generate continuous yield or pricing curves, volatility factors, and customer credit related adjustments. The principal techniques used to model the value of these instruments are an income approach, discounted cash flows, and Black-Scholes or binomial pricing models. The sale of TBA mortgage-backed securities for current month delivery or in the future and


the purchase of option contracts of similar duration are derivatives utilized by Synovus, and are valued by obtaining prices directly from dealers in the form of quotes for identical securities or options using a bid pricing convention with a spread between bid and offer quotations. Interest rate swaps, floors, caps and collars, and TBA mortgage-backed securities are classified as Level 2 within the valuation hierarchy.
Synovus enters into interest rate lock commitments related to expected funding of residential mortgage loans at specified times in the future. Interest rate lock commitments that relate to the origination of mortgage loans that will be held-for-sale are considered derivative instruments under applicable accounting guidance. As such, Synovus records its interest rate lock commitments and forward loan sales commitments at fair value, determined as the amount that would be required to settle each of these derivative financial instruments at the balance sheet date. In the normal course of business, Synovus enters into contractual interest rate lock commitments to extend credit at a fixed interest rate and with fixed expiration dates. The commitments become effective when the borrowers "lock-in" a specified interest rate within the established time frames. Market risk arises if interest rates move adversely between the time of the interest rate lock by the borrower and the sale date of the loan to an investor. To mitigate the effect of the interest rate risk inherent in providing interest rate lock commitments to borrowers, Synovus enters into best efforts forward sales contracts with third-party investors. The forward sales contracts lock in a price for the sale of loans similar to the specific interest rate lock commitments. Both the interest rate lock commitments to the borrowers and the forward sales contracts to the investors are derivatives, and accordingly, are marked to fair value through earnings. In estimating the fair value of an interest rate lock commitment, Synovus assigns a probability to the interest rate lock commitment based on an expectation that it will be exercised and the loan will be funded. The fair value of the interest rate lock commitment is derived from the fair value of related mortgage loans, which is based on observable market data and includes the expected net future cash flows related to servicing of the loans. The fair value of the interest rate lock commitment is also derived from inputs that include guarantee fees negotiated with the agencies and private investors, buy-up and buy-down values provided by the agencies and private investors, and interest rate spreads for the difference between retail and wholesale mortgage rates. Management also applies fall-out ratio assumptions to the interest rate lock commitments in anticipation of those mortgage loans which will not close. The fall-out ratio assumptions are based on Synovus' historical experience, conversion ratios for similar loan commitments, and market conditions. While fall-out tendencies are not exact predictions of which loans will or will not close, historical performance review of loan-level data provides the basis for determining the appropriate hedge ratios. In addition, on a periodic basis, Synovus performs analyses of actual rate lock fall-out experience to determine the sensitivity of the mortgage pipeline to interest rate changes from the date of the commitment through loan origination. The expected fall-out ratios (or conversely the "pull-through" percentages) are applied to the determined fair value of the mortgage pipeline. Changes to the fair value of interest rate lock commitments are recognized based on interest rate changes, changes in the probability that the commitment will be exercised, and the passage of time. The fair value of the forward sales contracts to investors considers the market price movement of the same type of security between the trade date and the balance sheet date. These instruments are classified as Level 2 within the valuation hierarchy.

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In November 2009, Synovus sold certain Visa Class B shares to another Visa USA member financial institution. The sales price was based on the Visa stock conversion ratio in effect at the time for conversion of Visa Class B shares to Visa Class A unrestricted shares at a future date. In conjunction with the sale, Synovus entered into a derivative contract with the purchaser (the Visa derivative), which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The fair value of the Visa derivative is determined based on management's estimate of the timing and amount of the Covered Litigation settlement and the resulting payments due to the counterparty under the terms of the contract. Since this estimation process requires application of judgment in developing significant unobservable inputs used to determine the fair value of the Visa derivative, this derivative has been classified as Level 3 within the valuation hierarchy. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreements" of this Report for additional discussion on the Visa derivative and related litigation.


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Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents all financial instruments measured at fair value on a recurring basis as of December 31, 20142016 and 2013,2015, according to the valuation hierarchy included in ASC 820-10. For equity and debt securities, class was determined based on the nature and risks of the investments. Transfers between levels for the years ended December 31, 20142016 and 20132015 were inconsequential.
December 31, 2014December 31, 2016
(in thousands)Level 1 Level 2 Level 3 Total Assets and Liabilities at Fair ValueLevel 1 Level 2 Level 3 Total Assets and Liabilities at Fair Value
Assets              
Trading securities:              
Mortgage-backed securities issued by U.S.
Government agencies
$
 145
 
 145
$
 3,460
 
 3,460
Collateralized mortgage obligations issued by
U.S. Government sponsored enterprises

 2,449
 
 2,449

 3,438
 
 3,438
State and municipal securities
 1,976
 
 1,976

 426
 
 426
All other mortgage-backed
securities

 2,483
 
 2,483
Other investments
 6,810
 
 6,810
1,890
 100
   1,990
Total trading securities
 13,863
 
 13,863
1,890
 7,424
 
 9,314
Mortgage loans held for sale
 63,328
 
 63,328

 51,545
 
 51,545
Investment securities available for sale:              
U.S. Treasury securities42,826
 
 
 42,826
107,802
 
 
 107,802
U.S. Government agency securities
 27,324
 
 27,324

 12,993
 
 12,993
Securities issued by U.S. Government sponsored enterprises
 82,042
 
 82,042
Mortgage-backed securities issued by U.S. Government agencies
 179,816
 
 179,816

 174,202
 
 174,202
Mortgage-backed securities issued by U.S. Government sponsored enterprises
 2,261,681
 
 2,261,681

 2,506,340
 
 2,506,340
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 417,076
 
 417,076

 890,442
 
 890,442
State and municipal securities
 5,206
 
 5,206

 2,794
 
 2,794
Equity securities6,748
 
 
 6,748
3,782
 
 
 3,782
Other investments(1)
2,035
 15,007
 1,645
 18,687
3,092
 14,952
 1,796
 19,840
Total investment securities available for sale51,609
 2,988,152
 1,645
 3,041,406
114,676
 3,601,723
 1,796
 3,718,195
Private equity investments
 995
 27,367
 28,362

 
 25,493
 25,493
Mutual funds held in rabbi trusts11,252
 
 
 11,252
11,479
 
 
 11,479
Derivative assets:              
Interest rate contracts
 30,904
 
 30,904

 17,157
 
 17,157
Mortgage derivatives(2)

 1,213
 
 1,213

 3,466
 
 3,466
Total derivative assets
 32,117
 
 32,117

 20,623
 
 20,623
Liabilities              
Trading account liabilities
 2,100
 
 2,100
Salary stock units1,206
 
 
 1,206
Other liabilities(3)

 
 14,000
 14,000
Derivative liabilities:              
Interest rate contracts
 31,398
 
 31,398

 17,531
 
 17,531
Mortgage derivatives(2)

 753
 
 753
Visa derivative
 
 1,401
 1,401

 
 5,768
 5,768
Total derivative liabilities$
 32,151
 1,401
 33,552
$
 17,531
 5,768
 23,299
              

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December 31, 2013December 31, 2015
(in thousands)Level 1 Level 2 Level 3 Total Assets and Liabilities at Fair ValueLevel 1 Level 2 Level 3 Total Assets and Liabilities at Fair Value
Assets              
Trading securities:              
Mortgage-backed securities issued by U.S. Government agencies$
 2,922
 
 2,922
Collateralized mortgage obligations issued by U.S. Government sponsored enterprises
 2,465
 
 2,465

 1,078
 
 1,078
State and municipal securities
 429
 
 429

 1,097
 
 1,097
All other mortgage-backed securities
 968
 
 968

 
 
 
Other investments
 2,251
 
 2,251
Total trading securities
 6,113
 
 6,113

 5,097
 
 5,097
Mortgage loans held for sale
 45,384
 
 45,384

 59,275
 
 59,275
Investment securities available for sale:              
U.S. Treasury securities17,791
 
 
 17,791
43,357
 
 
 43,357
U.S. Government agency securities
 34,641
 
 34,641

 13,623
 
 13,623
Securities issued by U.S. Government sponsored enterprises
 113,745
 
 113,745

 126,909
 
 126,909
Mortgage-backed securities issued by U.S. Government agencies
 195,117
 
 195,117

 210,004
 
 210,004
Mortgage-backed securities issued by U.S. Government sponsored enterprises
 2,421,360
 
 2,421,360

 2,630,419
 
 2,630,419
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises
 398,540
 
 398,540

 529,597
 
 529,597
State and municipal securities
 6,889
 
 6,889

 4,434
 
 4,434
Equity securities6,956
 
 628
 7,584
9,672
 
 
 9,672
Other investments(1)
1,969
 
 1,722
 3,691
3,073
 14,985
 1,745
 19,803
Total investment securities available for sale26,716
 3,170,292
 2,350
 3,199,358
56,102
 3,529,971
 1,745
 3,587,818
Private equity investments
 1,615
 27,745
 29,360

 870
 27,148
 28,018
Mutual funds held in rabbi trusts11,246
 
 
 11,246
10,664
 
 
 10,664
Derivative assets:              
Interest rate contracts
 38,482
 
 38,482

 25,580
 
 25,580
Mortgage derivatives (2)

 1,522
 
 1,522

 1,559
 
 1,559
Total derivative assets
 40,004
 
 40,004

 27,139
 
 27,139
Liabilities              
Trading account liabilities
 1,763
 
 1,763

 1,032
 
 1,032
Salary stock units1,764
 
 
 1,764
Derivative liabilities:              
Interest rate contracts
 39,436
 
 39,436

 26,030
 
 26,030
Visa derivative
 
 2,706
 2,706

 
 1,415
 1,415
Total derivative liabilities$
 39,436
 2,706
 42,142
$
 26,030
 1,415
 27,445
              
(1 ) Based on an analysis of the nature and risks of these investments, Synovus has determined that presenting these investments as a single asset class is appropriate.
(2 ) Mortgage derivatives consist of customer interest rate lock commitments that relate to the potential origination of mortgage loans, which would be classified as held for sale and forward loan sales commitments with third-party investors.
(3 ) Other liabilities include contingent consideration obligation related to Global One acquisition.


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Fair Value Option
The following table summarizes the difference between the fair value and the unpaid principal balance of mortgage loans held for sale measured at fair value and the changes in fair value of these loans. Mortgage loans held for sale are initially measured at fair value with subsequent changes in fair value recognized in earnings. Changes in fair value were recorded as a component of mortgage banking income in the consolidated statements of income. An immaterial portion of these changes in fair value was attributable to changes in instrument-specific credit risk.
Twelve Months Ended December 31,Twelve Months Ended December 31,
(in thousands)2014 2013 20122016 2015 2014
Changes in fair value included in net income:          
Mortgage loans held for sale$1,399
 (5,566) 1,813
$(667) (742) 1,399
Mortgage loans held for sale:          
Fair value63,328
 45,384
 212,663
51,545
 59,275
 63,328
Unpaid principal balance61,488
 44,943
 202,657
51,114
 58,177
 61,488
Fair value less aggregate unpaid principal balance1,840
 441
 6,006
$431
 1,098
 1,840
          





























Changes in Level 3 Fair Value Measurements
As noted above, Synovus uses significant unobservable inputs (Level 3) in determining the fair value of assets and liabilities classified as Level 3 in the fair value hierarchy. The table below includes a roll-forward of the amounts on the consolidated balance sheet for the year ended December 31, 20142016 and 20132015 (including the change in fair value), for financial instruments of a material nature that are classified by Synovus within Level 3 of the fair value hierarchy and are measured at fair value on a recurring basis. Transfers between fair value levels are recognized at the end of the reporting period in which the associated changes in inputs occur. During 20142016 and 2013,2015, Synovus did not have any transfers between levels in the fair value hierarchy.

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20142016
(in thousands)Investment Securities Available for Sale  Private Equity Investments Visa DerivativeInvestment Securities Available for Sale  Private Equity Investments Other LiabilitiesVisa Derivative
Beginning balance, January 1,$2,350
 27,745
 (2,706)$1,745
 27,148
 
(1,415)
Total gains (losses) realized/unrealized:          
Included in earnings (88) (378) (3,041)
 (1,026) 
(5,795)
Unrealized gains (losses) included in other comprehensive income(77) 
 
Purchases
 


Unrealized gains included in other comprehensive income51
 
 

Additions
 

(14,000)
Sales
 
 

 
 

Issuances
 
 

 
 

Settlements(540) 
 4,346

 (629) 
1,442
Amortization of discount/premium
 
 

 
 

Transfers in and/or out of Level 3
 
 

 
 

Ending balance, December 31,$1,645
 27,367
 (1,401)$1,796
 25,493
 (14,000)(5,768)
The amount of total net gains (losses) for the year included in earnings attributable to the change in unrealized gains (losses) relating to assets still held at December 31, $(88) (378) (3,041)
Total net (losses) for the year included in earnings attributable to the change in unrealized gains (losses) relating to assets still held at December 31, $
 (1,026) 
(5,795)
          
2013
(in thousands)Investment Securities Available for Sale  Private Equity Investments Visa Derivative
Beginning balance, January 1,$3,178
 30,708
 (2,956)
Total gains (losses) realized/unrealized:     
Included in earnings (264) (2,963) (1,600)
Unrealized gains (losses) included in other comprehensive income436
 
 
Purchases
 
 
Sales
 
 
Issuances
 
 
Settlements(1,000) 
 1,850
Amortization of discount/premium
 
 
Transfers in and/or out of Level 3
 
 
Ending balance, December 31,$2,350
 27,745
 (2,706)
The amount of total net gains (losses) for the year included in earnings attributable to the change in unrealized gains (losses) relating to assets still held at December 31, $(264) (2,963) (1,600)
     
 2015
(in thousands)Investment Securities Available for Sale  Private Equity Investments Visa Derivative
Beginning balance, January 1,$1,645
 27,367
 (1,401)
Total gains (losses) realized/unrealized:     
Included in earnings    
 (219) (1,464)
Unrealized gains included in other comprehensive income100
 
 
Additions
 
 
Sales
 
 
Issuances
 
 
Settlements
 
 1,450
Amortization of discount/premium
 
 
Transfers in and/or out of Level 3
 
 
Ending balance, December 31,$1,745
 27,148
 (1,415)
Total net gains (losses) for the year included in earnings attributable to the change in unrealized gains (losses) relating to assets still held at December 31,    $
 (219) (1,464)
      


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Assets Measured at Fair Value on a Non-recurring Basis
Certain assets are recorded at fair value on a non-recurring basis. These non-recurring fair value adjustments typically are a result of the application of lower of cost or fair value accounting or a write-down occurring during the period. For example, if the fair value of an asset in these categories falls below its cost basis, it is considered to be at fair value at the end of the period of the adjustment. The following table presents assets measured at fair value on a non-recurring basis as of the dates indicated for which there was a fair value adjustment during the period.


As of December 31, 2014 
Fair Value Adjustments
for the Year Ended December 31, 2014
As of December 31, 2016 
Fair Value Adjustments
for the Year Ended December 31, 2016
(in thousands)Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 
Impaired loans* $
 
 $28,588
 13,716
$
 
 $21,742
 6,613
Other loans held for sale
 
 3,411
 6,833
Other real estate
 
 32,046
 7,769

 
 19,305
 1,223
Other assets held for sale
 
 3,718
 2,076

 
 12,083
 5,715
              
As of December 31, 2013 
Fair Value Adjustments
for the Year Ended December 31, 2013
As of December 31, 2015 
Fair Value Adjustments
for the Year Ended December 31, 2015
Level 1 Level 2 Level 3 Level 1 Level 2 Level 3 
Impaired loans* $
 
 $170,693
 29,132
$
 
 $15,708
 4,144
Other loans held for sale
 
 9,670
 5,988

 
 471
 31
Other real estate
 
 50,070
 10,431

 
 48,166
 4,927
Other assets held for sale
 
 4,945
 2,294

 
 4,747
 1,323
              
* Impaired loans that are collateral-dependent.
Collateral-dependent impaired loans are evaluated for impairment in accordance with the provisions of ASC 310-10-35 using the fair value of the collateral less costs to sell. For loans measured using the estimated fair value of collateral securing these loans less costs to sell, fair value is generally determined based upon appraisals performed by a certified or licensed appraiser using inputs such as absorption rates, capitalization rates, and market comparables, adjusted for estimated selling costs. Management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuation, and anticipated sales values considering management's plans for disposition, which could result in adjustments to the collateral value estimates indicated in the appraisals. Estimated costs to sell are based on actual amounts for similar assets. These measurements are classified as Level 3 within the valuation hierarchy. Collateral-dependent impaired loans are reviewed and evaluated on at least a quarterly basis for additional impairment and adjusted accordingly based on the same factors identified above.
Loans are transferred to other loans held for sale at fair value when Synovus makes the determination to sell specifically identified loans. The fair value of the loans is primarily determined by analyzing the underlying collateral of the loan and the anticipated market prices of similar assets less estimated costs to sell, as well as consideration of the market for loan sales versus the sale of collateral. At the time of transfer, if the estimated fair value is less than the carrying amount, the difference is recorded as a charge-off against the allowance for loan losses. Decreases in the fair value subsequent to the transfer, as well as gains/losses realized from the sale of these assets, are recorded as losses on other loans held for sale, net, as a component of non-interest expense on the consolidated statements of income.
ORE consists of properties obtained through a foreclosure proceeding or through an in-substance foreclosure in satisfaction of loans. The fair value of ORE is determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. At foreclosure, ORE is recorded at the lower of cost or fair value less the estimated cost to sell, which establishes a new cost basis. Subsequent to foreclosure, ORE is evaluated quarterly and reported at fair value less estimated costs to sell, not to exceed the new cost basis, determined on the basis of current appraisals, comparable sales, and other estimates of fair value obtained principally from independent sources, adjusted for estimated selling costs. In the determination of fair value subsequent to foreclosure, management also considers other factors or recent developments, such as changes in absorption rates or market conditions from the time of valuation, and anticipated sales values considering management’s plans for disposition, which could result in an adjustment to lower the fair value estimates indicated in the appraisals. Internally adjusted valuations are considered Level 3 measurements as management uses assumptions that may not be observable in the market.


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Other assets held for sale consist of certain premises and equipment held for sale, including those related to the efficiency initiatives discussed in "Note 34 - Restructuring Charges" of this Report. These assets are classified as held for sale and recorded at the lower of their amortized cost or fair value, less costs to sell, consistent with ASC 360-10, Impairment and Disposal of Long-Lived Assets.360-10. The fair value of these assets is determined primarily on the basis of appraisals or BOV, as circumstances warrant, adjusted for estimated selling costs. Both techniques engage licensed or certified professionals that use inputs such as absorption rates, capitalization rates, and market


comparables; these valuations are considered Level 3 measurements since assumptions or inputs may not be observable in the market.
Quantitative Information about Level 3 Fair Value Measurements
The tables below provide an overview of the valuation techniques and significant unobservable inputs used in those techniques to measure financial instruments that are classified within Level 3 of the valuation hierarchy. The range of sensitivities that management utilized in its fair value calculations is deemed acceptable in the industry with respect to the identified financial instruments. The tables below present both the total balance as of the dates indicated for assets measured at fair value on a recurring basis and the assets measured at fair value on a non-recurring basis for which there was a fair value adjustment during the period.
December 31, 2014
 December 31, 2016 December 31, 2015
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(1)
 Valuation Technique Significant Unobservable Input Level 3 Fair Value 
Range (Weighted Average)(1)
 Level 3 Fair Value 
Range (Weighted Average)(1)
Assets measured at fair value on a recurring basisAssets measured at fair value on a recurring basis       
        
Investment Securities Available for Sale 
   
Other investments: 
Investment Securities Available for Sale -
Other investments:
     
        
Trust preferred securities $1,645
 Discounted cash flow analysisCredit spread embedded in discount rate600-675 bps (639 bps) Discounted cash flow analysis Credit spread embedded in discount rate $1,796
 442 bps 1,745
 477 bps
   
Discount for lack of marketability(2)
0%-10% (0%)     
Private equity investments Individual analysis of each investee company 
Multiple factors, including but not limited to, current operations, financial condition, cash flows, evaluation of business management and financial plans, and recently executed financing transactions related to the investee companies (2)  
 25,493
 N/A 27,148
 N/A
        
Private equity investments 27,367
 Individual analysis of each investee company
Multiple factors, including but not limited to, current operations, financial condition, cash flows, evaluation of business management and financial plans, and recently executed financing transactions related to the investee companies (2)  
N/A
 
Discount for lack of liquidity (2)
   15%   15%
     
Other liabilities Internal valuation Percentage of net income attributable to Global One Earnings as defined in merger agreement for three to five years 14,000
 3 - 5 years 
 N/A
        
Visa derivative liability 1,401
 Internal valuationEstimated future cumulative deposits to the litigation escrow for settlement of the Covered Litigation, and estimated future monthly fees payable to the derivative counterpartyN/A Internal valuation Estimated timing of resolution of covered litigation, future cumulative deposits to the litigation escrow for settlement of the Covered Litigation, and estimated future monthly fees payable to the derivative counterparty 5,768
 1 - 5 years 1,415
 N/A
        




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December 31, 2014
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range
(Weighted Average)(1)
Assets measured at fair value on a non-recurring basis  
Collateral-dependent impaired loans $28,588
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-100% (46%) 0%-10% (7%)
       
Other loans held for sale 3,411
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-11% (7%) 0%-10% (7%)
       
Other real estate 32,046
 Third-party appraised value less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-61% (16%) 0%-10% (7%)
       
Other assets held for sale 3,718
 Third-party appraised value less estimated selling costs or BOV
Discount to appraised value (3)
Estimated selling costs
0%-100% (49%) 0%-10% (7%)
December 31, 2016December 31, 2015
(dollars in thousands)Valuation TechniqueSignificant Unobservable Input
Range
(Weighted Average)(1)
Range
(Weighted Average)(1)
Assets measured at
fair value on a
non-recurring basis
Collateral-dependent impaired loansThird-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-52% (25%) 0%-10% (7%)0%-80% (29%) 0%-10% (7%)
Other loans held for saleThird-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
N/A0%-3% (3%) 0%-10% (7%)
Other real estateThird-party appraised value less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-10% (5%) 0%-10% (7%)0%-20% (7%) 0%-10% (7%)
Other assets held for saleThird-party appraised value less estimated selling costs or BOV
Discount to appraised value (3)
Estimated selling costs
0%-81% (47%) 0%-10% (7%)0%-35% (31%) 0%-10% (7%)
(1) The range represents management's best estimate of the high and low end of the value that would be assigned to a particular input. For assets measured at fair value on a non-recurring basis, the weighted average is the measure of central tendencies; it is not the value that management is using for the asset or liability.
(2) Represents management's estimate of discount that market participants would require based on the instrument's lack of liquidity.
(3) Synovus also makes adjustments to the values of the assets listed above for various reasons, including age of the appraisal, information known by management about the property, such as occupancy rates, changes to the physical conditions of the property, pending sales, and other factors.


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December 31, 2013
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range (Weighted Average)(1)
Assets measured at fair value on a recurring basis  
       
Investment Securities Available for Sale    
Equity securities $628
 Individual analysis of each investmentMultiple data points, including, but not limited to evaluation of past and projected business performance
N/A(4)
       
Other investments:    
       
Trust preferred securities 1,722
 Discounted cash flow analysisCredit spread embedded in discount rate400-480 bps (441 bps)
     
Discount for lack of marketability(2)
0%-10% (0%)
       
Private equity investments 27,745
 Individual analysis of each investee company
Multiple factors, including but not limited to, current operations, financial condition, cash flows, evaluation of business management and financial plans, and recently executed financing transactions related to the investee companies (2)  
N/A
       
Visa derivative liability 2,706
 Internal valuationEstimated future cumulative deposits to the litigation escrow for settlement of the Covered Litigation, and estimated future monthly fees payable to the derivative counterpartyN/A
       
December 31, 2013
(dollars in thousands) Level 3 Fair Value Valuation TechniqueSignificant Unobservable Input
Range
(Weighted Average)(1)
Assets measured at fair value on a non-recurring basis  
Collateral-dependent impaired loans $170,693
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-65% (25%) 0%-10% (7%)
       
Other loans held for sale 9,670
 Third-party appraised value of collateral less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-12% (4%) 0%-10% (7%)
       
Other real estate 50,070
 Third-party appraised value less estimated selling costs
Discount to appraised value (3)
Estimated selling costs
0%-7% (2%) 0%-10% (7%)
       
Other assets held for sale 4,945
 Third-party appraised value less estimated selling costs or BOV
Discount to appraised value (3)
Estimated selling costs
5%-36% (20%) 0%-10% (7%)
(1) The range represents management's best estimate of the high and low end of the value that would be assigned to a particular input. For assets measured at fair value on a non-recurring basis, the weighted average is the measure of central tendencies; it is not the value that management is using for the asset or liability.
(2) Represents management's estimate of discount that market participants would require based on the instrument's lack of liquidity.
(3) Synovus also makes adjustments to the values of the assets listed above for various reasons, including age of the appraisal, information known by management about the property, such as occupancy rates, changes to the physical conditions of the property, pending sales, and other factors.
(4) The range has not been disclosed due to the wide range of possible values given the methodology used.


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Sensitivity Analysis of Level 3 Unobservable Inputs Measured on a Recurring Basis
Included in the fair value estimates of financial instruments carried at fair value on the consolidated balance sheet are those estimated in full or in part using valuation techniques based on assumptions that are not supported by observable market prices, rates, or other inputs. Unobservable inputs are assessed carefully, considering the current economic environment and market conditions. However, by their very nature, unobservable inputs imply a degree of uncertainty in their determination, because they are supported by little, if any, market activity for the related asset or liability.
Investment Securities Available for Sale
The significant unobservable inputs used in the fair value measurement of the corporate obligations in Level 3 assets are the credit spread embedded in the discount rate and the discount for lack of liquidity. Generally, a change in one or more assumptions, and the degree or sensitivity of the change used, can have a significant impact on fair value. With regard to the trust preferred securities in Level 3 assets, raising the credit spread, and raising the discount for lack of liquidity assumptions will result in a lower fair value measurement.
Private Equity Investments
In the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of private equity investments, significant judgment is required to value these investments. The significant unobservable inputs used in the fair value measurement of private equity investments include current operations, financial condition and cash flows, comparables and private sales, when available, and recently executed financing transactions related to investee companies. Significant increases or decreases in any of these inputs in isolation would result in a significantly lower or higher fair value measurement.
Visa Derivative Liability
The fair value of the Visa derivative is determined based on management's estimate of the timing and amount of the Covered Litigation settlement and the resulting payments due to the counterparty under the terms of the contract. Significant changes in any of these inputs could result in a significantly higher (lower) valuation of the Visa derivative liability. Also, additional funding into the escrow generally results in a proportional increase in our derivative liability.
Fair Value of Financial Instruments
The following table presents the carrying and fair values of financial instruments at December 31, 20142016 and 20132015. The fair values represent management’s best estimates based on a range of methodologies and assumptions. For financial instruments that are not recorded at fair value on the balance sheet, such as loans, interest bearing deposits (including brokered deposits), and long-term debt, the fair value amounts should not be taken as an estimate of the amount that would be realized if all such financial instruments were to be settled immediately.
Cash and cash equivalents, interest bearing funds with the Federal Reserve Bank, interest earning deposits with banks, and federal funds sold and securities purchased under resale agreements are repriced on a short-term basis; as such, the carrying value closely approximates fair value. Since these amounts generally relate to highly liquid assets, these are considered a Level 1 measurement.
Loans, net of deferred fees and costs, are recorded at the amount of funds advanced, less charge-offs, and an estimation of credit risk represented by the allowance for loan losses. The fair value estimates for disclosure purposes differentiate loans based on their financial characteristics, such as product classification, loan category, pricing features, and remaining maturity. The fair value of loans is estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type, such as commercial, mortgage, home equity, credit card, and other retail loans. Commercial loans are further segmented into certain collateral code groupings. The fair value of the loan portfolio is calculated, in accordance with ASC 825-10, by discounting contractual cash flows using estimated market discount rates, which reflect the credit and interest rate risk inherent in the loan. This method of estimating fair value does not incorporate the exit-price concept of fair value prescribed by ASC 820-10 and generally produces a higher value than the exit price approach. For loans measured using the estimated fair value of collateral less costs to sell, fair value is generally estimated using appraisals of the collateral. Collateral values are monitored and additional write-downs are recognized if it is determined that the estimated collateral values have declined further. Estimated costs to sell are based on current disposal costs for similar assets. Carrying value is considered to reflect fair value for these loans. Loans are considered a Level 3 fair value measurement.
The fair value of deposits with no stated maturity, such as non-interest bearing demand accounts, interest bearing demand deposits, money market accounts, and savings accounts, is estimated to be equal to the amount payable on demand as of that


respective date. The fair value of time deposits is based on the discounted value of contractual cash flows. The discount rate is estimated using the rates currently offered for deposits of similar remaining maturities. The value of long-term relationships with depositors is not taken into account in estimating fair values. Synovus has developed long-term relationships with its customers through its deposit base and, in the opinion of management, these customer relationships add significant value to Synovus. Synovus has determined that the appropriate classification for deposits is Level 2 due to the ability to reasonably measure all inputs to

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valuation based on observable market variables. Short-term and long-term debt is also considered a Level 2 valuation, as management relies on market prices for bonds or debt that is similar, but not necessarily identical, to the debt being valued. Short-term debt that matures within ten days is assumed to be at fair value, and is considered a Level 1 measurement. The fair value of other short-term and long-term debt with fixed interest rates is calculated by discounting contractual cash flows using market discount rates for bonds or debt that is similar but not identical.
The carrying and estimated fair values of financial instruments, as well as the level within the fair value hierarchy, as of December 31, 20142016 and 20132015 are as follows:
December 31, 2014December 31, 2016

(in thousands)
Carrying Value Fair Value Level 1 Level 2 Level 3Carrying Value Fair Value Level 1 Level 2 Level 3
Financial Assets                  
Cash and cash equivalents$485,489
 485,489
 485,489
 
 
$395,175
 395,175
 395,175
 
 
Interest bearing funds with Federal Reserve Bank721,362
 721,362
 721,362
 
 
527,090
 527,090
 527,090
 
 
Interest earning deposits with banks11,810
 11,810
 11,810
 
 
18,720
 18,720
 18,720
 
 
Federal funds sold and securities purchased under resale agreements73,111
 73,111
 73,111
 
 
58,060
 58,060
 58,060
 
 
Trading account assets13,863
 13,863
 13,863
 
 
9,314
 9,314
 1,890
 7,424
 
Mortgage loans held for sale63,328
 63,328
 
 63,328
 
51,545
 51,545
 
 51,545
 
Other loans held for sale3,606
 3,606
 
 
 3,606
Investment securities available for sale3,041,406
 3,041,406
 51,609
 2,988,152
 1,645
3,718,195
 3,718,195
 114,676
 3,601,723
 1,796
Private equity investments28,362
 28,362
 
 995
 27,367
25,493
 25,493
 
 
 25,493
Mutual funds held in rabbi trusts11,252
 11,252
 11,252
 
 
11,479
 11,479
 11,479
 
 
Loans, net of deferred fees and costs21,097,699
 20,872,939
 
 
 20,872,939
23,856,391
 23,709,434
 
 
 23,709,434
Derivative assets32,117
 32,117
 
 32,117
 
20,623
 20,623
 
 20,623
 
Financial Liabilities                  
Trading account liabilities2,100
 2,100
 
 2,100
 
Non-interest bearing deposits6,228,472
 6,228,472
 
 6,228,472
 
7,085,804
 7,085,804
 
 7,085,804
 
Interest bearing deposits15,303,228
 15,299,372
 
 15,299,372
 
17,562,256
 17,560,021
 
 17,560,021
 
Federal funds purchased, other short-term borrowings and other short-term liabilities126,916
 126,916
 126,916
 
 
159,699
 159,699
 159,699
 
 
Salary stock units1,206
 1,206
 1,206
 
 
Long-term debt2,140,319
 2,191,279
 
 2,191,279
 
2,160,881
 2,217,544
 
 2,217,544
 
Other liabilities14,000
 14,000
 
 
 14,000
Derivative liabilities$33,553
 33,553
 
 32,151
 1,401
$23,299
 23,299
 
 17,531
 5,768
                  

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December 31, 2013December 31, 2015

(in thousands)
Carrying Value Fair Value Level 1 Level 2 Level 3Carrying Value Fair Value Level 1 Level 2 Level 3
Financial assets                  
Cash and cash equivalents$469,630
 469,630
 469,630
 
 
$367,092
 367,092
 367,092
 
 
Interest bearing funds with Federal Reserve Bank644,528
 644,528
 644,528
 
 
829,887
 829,887
 829,887
 
 
Interest earning deposits with banks24,325
 24,325
 24,325
 
 
17,387
 17,387
 17,387
 
 
Federal funds sold and securities purchased under resale agreements80,975
 80,975
 80,975
 
 
69,819
 69,819
 69,819
 
 
Trading account assets6,113
 6,113
 
 6,113
 
5,097
 5,097
 
 5,097
 
Mortgage loans held for sale45,384
 45,384
 
 45,384
 
59,275
 59,275
 
 59,275
 
Other loans held for sale10,685
 10,685
 
 
 10,685
425
 425
 
 
 425
Investment securities available for sale3,199,358
 3,199,358
 26,716
 3,170,292
 2,350
3,587,818
 3,587,818
 56,102
 3,529,971
 1,745
Private equity investments29,360
 29,360
 
 1,615
 27,745
28,018
 28,018
 
 870
 27,148
Mutual funds held in Rabbi Trusts11,246
 11,246
 11,246
 
 
10,664
 10,664
 10,664
 
 
Loans, net of deferred fees and costs20,057,798
 19,763,708
 
 
 19,763,708
22,429,565
 22,192,903
 
 
 22,192,903
Derivative assets40,004
 40,004
 
 40,004
 
27,139
 27,139
 
 27,139
 
Financial liabilities                  
Trading account liabilities$1,763
 1,763
 
 1,763
 
$1,032
 1,032
 
 1,032
 
Non-interest bearing deposits5,642,751
 5,642,751
 
 5,642,751
 
6,732,970
 6,732,970
 
 6,732,970
 
Interest bearing deposits15,234,039
 15,244,020
 
 15,244,020
 
16,509,691
 16,516,222
 
 16,516,222
 
Federal funds purchased, other short-term borrowings, and other short-term liabilities148,132
 148,132
 
 148,132
 
177,025
 177,025
 177,025
 
 
Salary stock units1,764
 1,764
 1,764
 
 
Long-term debt2,033,141
 2,095,720
 
 2,095,720
 
2,186,893
 2,244,376
 
 2,244,376
 
Derivative liabilities42,142
 42,142
 
 39,436
 2,706
27,445
 27,445
 
 26,030
 1,415
                  
Note 17 - Derivative Instruments
As part of its overall interest rate risk management activities, Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risk. These derivative instruments generally consist of interest rate swaps, interest rate lock commitments made to prospective mortgage loan customers, and commitments to sell fixed-rate mortgage loans. Interest rate lock commitments represent derivative instruments since it is intended that such loans will be sold.
Synovus may also utilize interest rate swaps to manage interest rate risks primarily arising from its core banking activities. These interest rate swap transactions generally involve the exchange of fixed and floating interest rate payment obligations without the exchange of underlying principal amounts. Swaps may be designated as either cash flow hedges or fair value hedges, as discussed below. As of December 31, 20142016 and 2013,2015, Synovus had no outstanding interest rate swap contracts utilized to manage interest rate risk.risk related to core banking activities.
Synovus is party to master netting arrangements with its dealer counterparties; however, Synovus does not offset assets and liabilities under these arrangements for financial statement presentation purposes.
Counterparty Credit Risk and Collateral
Entering into derivative contracts potentially exposes Synovus to the risk of counterparties’ failure to fulfill their legal obligations, including, but not limited to, potential amounts due or payable under each derivative contract. Notional principal amounts are often used to express the volume of these transactions, but the amounts potentially subject to credit risk are much smaller. Synovus assesses the credit risk of its dealer counterparties by regularly monitoring publicly available credit rating information, andevaluating other market indicators.indicators, and periodic detailed financial reviews. Dealer collateral requirements are determined via risk-based policies and procedures and in accordance with existing agreements. Synovus seeks to minimize dealer credit risk by dealing with highly rated counterparties and by obtaining collateral for exposures above certain predetermined limits. Management closely monitors credit conditions within the customer swap portfolio, which management deems to be of higher risk than dealer counterparties. Collateral is secured at origination and credit related fair value adjustments are recorded against the asset value of the derivative as deemed necessary based upon an analysis, which includes consideration of the current asset value of the swap, customer credit rating, collateral

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value, and customer standing with regards to its swap contractual obligations


and other related matters. Such asset values fluctuate based upon changes in interest rates regardless of changes in notional amounts and changes in customer specific risk.
Cash Flow Hedges
Synovus designates hedges of floating rate loans as cash flow hedges. These swaps hedge against the variability of cash flows from specified pools of floating rate prime based loans. Synovus calculates effectiveness of the hedging relationship quarterly using regression analysis. The effective portion of the gain or loss on the derivative instrument is reported as a component of other comprehensive income and reclassified into earnings in the same period or periods during which the hedged transactions affect earnings. Ineffectiveness from cash flow hedges is recognized in the consolidated statements of income as a component of other non-interest income. As of December 31, 20142016, and 2015, there were no cash flow hedges outstanding,outstanding. The unamortized deferred net loss balance from previously terminated cash flow hedges at December 31, 2016 and therefore, no cumulative ineffectiveness.
2015 was $(130) thousand and $(597) thousand, respectively. Synovus expects to reclassify from accumulated other comprehensive income (loss) $447the remaining $130 thousand of to interest expense during the next twelvesix months as amortization of deferred losses is recorded.
Synovus did not terminate anyfrom prior period cash flow hedgeshedge terminations is recognized. Additionally, during 2014 or 2013. The remaining unamortized2016, Synovus recognized $196 thousand of the deferred loss balance as a component of all previously terminated cash flow hedges at December 31, 2014 and 2013 was $(1.1) million and $(1.6) million, respectively.loss on early extinguishment of debt, net.
Fair Value Hedges
Synovus designates hedges of fixed rate liabilities as fair value hedges. These swaps hedge against the change in fair value of various fixed rate liabilities due to changes in the benchmark interest rate, LIBOR. Synovus calculates effectiveness of the fair value hedges quarterly using regression analysis. Ineffectiveness from fair value hedges is recognized in the consolidated statements of income as a component of other non-interest income. As of December 31, 20142016, and 2015, there were no fair value hedges outstanding, and therefore, no cumulative ineffectiveness.
Synovus did not terminate any fair value hedges during 2014 or 2013.outstanding. The remaining unamortized deferred gain balance on allfrom previously terminated fair value hedges at December 31, 20142016 and 20132015 was $7.6 million873 thousand and $10.74.0 million, respectively. Synovus expects to reclassify from hedge-related basis adjustment, a component of long-term debt, $3.1 millionthe remaining $873 thousand of the deferred gain balance on previously terminated fair value hedges as a reduction toof interest expense during the next twelvesix months as amortization of deferred gains is recorded. Additionally, during 2016, Synovus recorded $1.3 million of the unamortized deferred gain balance as a component of loss on early extinguishment of debt, net.
Customer Related Derivative Positions
Synovus enters into interest rate swap agreements to facilitate the risk management strategies of a small number of commercial banking customers. Synovus mitigates this risk by entering into equal and offsetting interest rate swap agreements with highly rated counterparties. The interest rate swap agreements are free-standing derivatives and are recorded at fair value on Synovus' consolidated balance sheet. Fair value changes are recorded inas a component of non-interest income in Synovus' consolidated statements of income. As of December 31, 20142016, the notional amount of customer related interest rate derivative financial instruments, including both the customer position and the offsetting position, was $1.091.32 billion, a decreasean increase of $92.3$49.2 million compared to December 31, 2013.2015.
Visa Derivative
In conjunction with the sale of Class B shares of common stock issued by Visa to Synovus as a Visa USA member, Synovus entered into a derivative contract with the purchaser, which provides for settlements between the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. The conversion ratio changes when Visa deposits funds to a litigation escrow established by Visa to pay settlements for certain litigation, for which Visa is indemnified by Visa USA members. The litigation escrow is funded by proceeds from Visa’s conversion of Class B shares. The fair value of the derivative contract was $1.4$5.8 million and $2.7$1.4 million at December 31, 20142016 and 2013,2015, respectively. The fair value of the derivative contract is determined based on management's estimate of the timing and amount of the Covered Litigation settlement, and the resulting payments due to the counterpary under the terms of the contract. Management believes that the estimate of Synovus' exposure to the Visa indemnification and fees associated with the Visa derivative is adequate based on current information, including Visa's recent announcements and disclosures. However, future developments in the litigation could require potentially significant changes to Synovus' estimate. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 - Visa Shares and Related Agreements" of this Report for further information.
Mortgage Derivatives
Synovus originates first lien residential mortgage loans for sale into the secondary market. Mortgage loans are sold by Synovus for conversion to securities and the servicing of these loans is generally sold to a third-party servicing aggregator, or Synovus sells the mortgage loans as whole loans to investors either individually or in bulk on a servicing released basis.
Synovus enters interest rate lock commitments for residential mortgage loans which commits it to lend funds to a potential borrower at a specific interest rate and within a specified period of time. Interest rate lock commitments that relate to the origination of mortgage loans that, if originated, will be held for sale, are considered derivative financial instruments under applicable accounting guidance. Outstanding interest rate lock commitments expose Synovus to the risk that the price of the mortgage loans

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underlying the commitments may decline due to increases in mortgage interest rates from inception of the rate lock to the funding of the loan.
At December 31, 20142016 and 20132015, Synovus had commitments to fund at a locked interest rate, primarily fixed-rate mortgage loans to customers in the amount of $73.488.2 million and $65.088.8 million, respectively. The fairFair value ofadjustments related to these commitments resulted in a gain (loss) of $606182 thousand and $(2.2) million175 thousand for the year ended December 31, 20142016 and 2013,2015, respectively, which waswere recorded as a component of mortgage banking income in the consolidated statements of income.
At December 31, 20142016 and 20132015, outstanding commitments to sell primarily fixed-rate mortgage loans amounted to $113.0126.5 million and $92.095.0 million, respectively. Such commitments are entered into to reduce the exposure to market risk arising from


potential changes in interest rates, which could affect the fair value of mortgage loans held for sale and outstanding rate lock commitments, which guarantee a certain interest rate if the loan is ultimately funded or granted by Synovus as a mortgage loan held for sale. The commitments to sell mortgage loans are at fixed prices and are scheduled to settle at specified dates that generally do not exceed 90 days. The fairFair value ofadjustments related to these outstanding commitments to sell mortgage loans resulted in a lossgains of $(1.7)1.7 million and a gain of $1.4 million$924 thousand for the years ended December 31, 20142016 and 2013,2015, respectively, which waswere recorded as a component of mortgage banking income in the consolidated statements of income.
Collateral ContingenciesRequirements
Certain derivative instruments contain provisions that require SynovusPursuant to maintain an investment grade credit rating from each of the major credit rating agencies. When Synovus’ credit rating falls below investment grade, these provisions allow the counterparties of the derivative instrument to demand immediate and ongoing full collateralization on derivative instruments in net liability positions and, for certain counterparties, request immediate termination. As Synovus’ current rating is below investment grade, Synovus is required to post collateral, as required by each agreement, against these positions. Additionally, as of June 10, 2013, the CCC became mandatory for certain trades as required under the Dodd-Frank Act. TheseAct, certain derivative transactions also carryhave collateral requirements, both at the inception of the trade, and as the value of each derivative position changes. As trades are migrated to the CCC, dealer counterparty exposure will be reduced, and higher notional amounts of Synovus' derivative instruments will be housed at the CCC, a highly regulated and well-capitalized entity. As of December 31, 20142016, collateral totaling $67.556.1 million of Federalfederal funds sold was pledged to the derivative counterparties including $4.9 million with the CCC, to comply with collateral requirements.
The impact of derivative instruments on the consolidated balance sheets at December 31, 20142016 and 20132015 is presented below.
 Fair Value of Derivative Assets Fair Value of Derivative Liabilities
   December 31,   December 31,

(in thousands)
Location on Consolidated Balance Sheet 2014 2013 Location on Consolidated Balance Sheet 2014 2013
Derivatives not designated
  as hedging instruments:
           
Interest rate contractsOther assets $30,904
 38,482
 Other liabilities 31,398
 39,436
Mortgage derivativesOther assets 1,213
 1,522
 Other liabilities 753
 
Visa derivative  
 
 Other liabilities 1,401
 2,706
Total derivatives not designated as hedging instruments  $32,117
 40,004
   33,552
 42,142
            

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See "Part II - Item 8. Financial Statements and Supplementary Data - Consolidated Statements of Comprehensive Income" for the effect of the amortization of previously terminated cash flow hedges on the consolidated statements of income for the years ended December 31, 2014, 2013 and 2012.
 Fair Value of Derivative Assets Fair Value of Derivative Liabilities
   December 31,   December 31,

(in thousands)
Location on Consolidated Balance Sheet 2016 2015 Location on Consolidated Balance Sheet 2016 2015
Derivatives not designated
  as hedging instruments:
           
Interest rate contractsOther assets $17,157
 25,580
 Other liabilities 17,531
 26,030
Mortgage derivativesOther assets 3,466
 1,559
 Other liabilities 
 
Visa derivative  
 
 Other liabilities 5,768
 1,415
Total derivatives not designated as hedging instruments  $20,623
 27,139
   23,299
 27,445
            
The pre-tax effect of fair value hedges on the consolidated statements of income for the years ended December 31, 20142016, 20132015 and 20122014 is presented below.
DerivativeDerivative
Location of Gain (Loss) Recognized in Income Gain (Loss) Recognized in IncomeLocation of Gain (Loss) Recognized in Income Gain (Loss) Recognized in Income
 Twelve Months Ended December 31, Twelve Months Ended December 31,
(in thousands) 2014 2013 2012 2016 2015 2014
Derivatives not designated as hedging instruments            
Interest rate contracts(1)
Other Non-
 Interest Income
 $460
 89
 1,419
Other Non-
 Interest Income
 $76
 44
 460
Mortgage derivatives(2)
Mortgage
Banking Income
 $(1,062) (745) 2,364
Mortgage
Banking Income
 $1,907
 1,099
 (1,062)
Total $(602) (656) 3,783
 $1,983
 1,143
 (602)
            
(1) Gain (loss) represents net fair value adjustments (including credit related adjustments) for customer swaps and offsetting positions.
(2) Gain (loss) represents net fair value adjustments recorded for interest rate lock commitments and commitments to sell mortgage loans to third-party investors.
During the years ended December 31, 2014, 2013,2016, 2015, and 2012,2014, Synovus reclassified $1.8 million, $3.1 million, $3.2 million, and $7.3$3.1 million, respectively, from hedge-related basis adjustment, a component of long-term debt, as a reduction to interest expense. Additionally, during 2016 and 2015, Synovus reclassified $1.3 million and $495 thousand, respectively, from hedge-related basis adjustment as a reduction to loss on early extinguishment of debt, net. These deferred gains relate to hedging relationships that have been previously terminated and are reclassified into earnings over the remaining life of the hedged items.
Note 18 - Variable Interest Entities
Synovus has a contractual ownership or other interests in certain VIEs for which the fair value of the VIE's net assets may change exclusive of the variable interests. Under ASC 810, Consolidation, Synovus is deemed to be the primary beneficiary and required to consolidate a VIE if it has a variable interest in the VIE that provides it with a controlling financial interest. For such purposes, the determination of whether a controlling financial interest exists is based on whether a single party has both the power


to direct the activities of the VIE that most significantly impact the VIE's economic performance and the obligation to absorb the losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE. ASC 810-10-65, as amended, requires continual reconsideration of conclusions reached regarding which interest holder is a VIE's primary beneficiary.
Synovus’ involvement with VIEs is discussed below. Synovus consolidates VIEs for which it is deemed the primary beneficiary.
Consolidated Variable Interest Entities
Rabbi Trusts – Synovus has established certain rabbi trusts related to deferred compensation plans offered to its employees. Synovus contributes employee cash compensation deferrals to the trusts and directs the underlying investments made by the trusts. The assets of these trusts are available to Synovus creditors only in the event that Synovus becomes insolvent. These trusts are considered VIEs because either there is no equity at risk in the trusts or because Synovus provided the equity interest to its employees in exchange for services rendered. While the employees have the ability to direct their funds within the trusts, Synovus is considered the primary beneficiary of the rabbi trusts as it has the ability to direct the underlying investments made by the trusts as well as make funding decisions related to the trusts, the activities that most significantly impact the economic performance of the rabbi trusts. Synovus includes the assets of the rabbi trusts as a component of other assets and a corresponding liability for the associated benefit obligation in other liabilities in its consolidated balance sheets. At December 31, 20142016 and 2013,2015, the aggregate amount of rabbi trust assets and benefit obligation was $11.3$11.5 million and $11.2$10.7 million, respectively.
Non-consolidated Variable Interest Entities
Low Income Housing Tax Credit Partnerships – Synovus and its subsidiary bank, Synovus Bank, make equity investments as a limited partner in various partnerships which are engaged in the development and operation of affordable multi-family housing utilizing the LIHTC pursuant to Section 42 of the Internal Revenue Code. The purpose of these investments is to earn a return on the investment and to support community reinvestment initiatives of Synovus’ subsidiary bank.Synovus Bank. The activities of these LIHTC partnerships are limited to development and operation of multi-family housing that is leased to qualifying residential tenants. These partnerships are generally located in southeastern communities where Synovus has a banking presence and are considered

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VIEs because Synovus, as the holder of an equity investment at risk, does not have voting or similar rights and does not participate in the management or direct the operations of the partnerships (activities which affect the success of the partnerships). Synovus provides construction lending for certain of the LIHTC partnerships in which it also has an equity investment. Synovus is at risk for the amount of its equity investment plus the outstanding amount of any construction loans in excess of the fair value of the collateral for the loan but has no obligation to fund the operations or working capital of the partnerships. The general partners of these partnerships are considered the primary beneficiaries because they are charged with management responsibility which give them the power to direct the activities that most significantly impact the financial performance of the partnerships, and they are exposed to losses beyond Synovus’ equity investment. At December 31, 20142016 and 2013,2015, the aggregate carrying value of Synovus’ investments in LIHTC partnerships was $10.9$26.5 million and $8.5$18.9 million, respectively, and the cumulative amount of equity investments was $29.1$34.1 million in 20142016 and $28.8$29.3 million in 2013.2015. Synovus uses the equity method of accounting for these investments which are included as a component of other assets on Synovus’ consolidated balance sheet. At December 31, 20142016 and 2013,2015, Synovus had $3.6$17.4 million and zero,$12.2 million, respectively, commitments to fund equity investments in LIHTC partnerships.
Historic Rehabilitation Partnerships – Synovus Bank makes equity investments as a limited partner in various partnerships which are engaged in the preservation, renovation, and rehabilitation of historic structures and the subsequent operation of those structures as commercial properties or multi-family housing. Tax credit incentives are awarded based on a percentage of certified rehabilitation costs under Section 1.48-112 of the Internal Revenue Code. The purpose of these investments is to earn a suitable return on the investment and to support community reinvestment initiatives of Synovus Bank. The activities of these historic rehabilitation partnerships are limited to preservation and rehabilitation of historic structures, and operation of those structures for leasing to commercial or residential tenants. These partnerships are generally located in southeastern communities where Synovus Bank has a banking presence and are considered VIEs because Synovus Bank, as the holder of an equity investment at risk, does not have voting or similar rights and does not participate in the management or direct the operations of the partnerships (activities which affect the success of the partnerships). Synovus Bank provides construction lending for certain of the partnerships in which it also has an equity investment. Synovus Bank is at risk for the amount of its equity investment plus the outstanding amount of any construction loans in excess of the fair value of the collateral for the loan, but has no obligation to fund the operations or working capital of the partnerships. The general partners of these partnerships are considered the primary beneficiaries because they are charged with management responsibility which give them the power to direct the activities that most significantly impact the financial performance of the partnerships, and they are exposed to losses beyond Synovus’ equity investment. At December 31, 2014 and 2013, the aggregate carrying value of Synovus’ investments in historic rehabilitation partnerships was zero, and the cumulative amount of equity investments was $951 thousand. Synovus uses the equity method of accounting for these investments which are included as a component of other assets on Synovus’ consolidated balance sheet. At December 31, 2014, Synovus had fully funded all commitments and had no further commitments to fund equity investments in historic rehabilitation tax credit partnerships.
Certain Commercial Loans – For certain troubled commercial loans, Synovus restructures the terms of the borrower’s debt in an effort to increase the probability of receipt of amounts contractually due. A troubled debt restructuringTDR generally requires consideration of whether the borrowing entity is a VIE as economic events may have proven that the entity’s equity is not sufficient to permit it to finance its activities without additional subordinated financial support or a restructuring of the terms of its financing. As Synovus does not have the power to direct the activities that most significantly impact such troubled commercial borrowers’ operations, it is not considered the primary beneficiary, even in situations where, based on the size of the financing provided, Synovus is exposed to potentially significant benefits and losses of the borrowing entity. Synovus has no contractual requirements to provide financial support to the borrowing entities beyond certain funding commitments established upon restructuring of the terms of the debt that allow for preparation of the underlying collateral for sale.
Note 19 - Visa Shares and Related Agreements
Synovus is a member of the Visa USA network and received shares of Visa Class B common stock in exchange for its membership interest in Visa USA in conjunction with the Visa IPO in 2008. Visa members have indemnification obligations with respect to the Covered Litigation. Visa Class B shares are subject to certain restrictions until settlement of the Covered Litigation. As of December 31, 20142016, all of the Covered Litigation had not been settled. Visa has established a litigation escrow to fund settlement of the Covered Litigation. The litigation escrow is funded by proceeds from Visa's conversion of Class B shares to Class A shares.
In November 2009, Synovus sold its remaining Visa Class B shares to another Visa USA member financial institution. In conjunction with the sale, Synovus entered into a derivative contract with the purchaser which provides for settlements between


the parties based upon a change in the ratio for conversion of Visa Class B shares to Visa Class A shares. As of December 31, 20142016 and 2013,2015, the fair value of the derivative contract was $1.4$5.8 million and $2.71.4 million, respectively. The fair value of the derivative contract is determined based on management's estimate of the timing and amount of the Covered Litigation settlement, and the resulting payments due to the counterparty under the terms of the contract. For the years ended December 31, 2014, 20132016, 2015 and 2012,2014, Synovus recognized indemnification chargesfair value adjustments to the Visa derivative of $5.8 million, $1.5 million and $3.0 million, $1.6 million and $6.3 million, respectively.

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Management believes that the estimate of Synovus' exposure to the Visa indemnification and fees associated with the Visa derivative is adequate based on current information, including Visa's recent announcements and disclosures. However, future developments in the litigation could require potentially significant changes to Synovus' estimate.
Note 20 - Commitments and Contingencies
In the normal course of business, Synovus enters into commitments to extend credit such as loan commitments and letters of credit to meet the financing needs of its customers. Synovus uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee.
The contractual amount of these financial instruments represents Synovus' maximum credit risk should the counterparty draw upon the commitment, and should the counterparty subsequently fail to perform according to the terms of the contract. Since many of the commitments are expected to expire without being drawn upon, total commitment amounts do not necessarily represent future cash requirements. Additionally, certain commitments (primarily consumer) can generally be canceled by providing notice to the borrower.
The carrying amount of loan commitments and letters of credit closely approximates the fair value of such financial instruments. Carrying amounts include unamortized fee income and, in some instances, allowances for any estimated credit losses from these financial instruments. These amounts are not material to Synovus' consolidated balance sheets.
Unfunded lending commitments and letters of credit at December 31, 20142016 are presented below.
(in thousands)  
Letters of credit*$150,863
$150,948
Commitments to fund commercial real estate, construction, and land development loans1,442,454
1,394,162
Unused credit card lines1,008,794
1,103,431
Commitments under home equity lines of credit980,910
1,096,052
Commitments to fund commercial and industrial loans3,562,153
4,792,834
Other loan commitments205,049
307,772
Total unfunded lending commitments and letters of credit$7,350,223
$8,845,199
  
* RepresentsRepresent the contractual amount net of risk participations of $100$83 million.
Lease Commitments
Synovus and its subsidiaries have entered into long-term operating leases for various facilities and equipment. Management expects that as these leases expire they will be renewed or replaced by similar leases based on need.
At December 31, 2014, minimum rental commitments under all such non-cancelable leases for the next five years and thereafter are presented below.
(in thousands) 
2015$24,222
201623,900
201722,504
201819,274
201918,636
Thereafter194,933
Total$303,469
  
Rental expense on facilities was $30.2 million, $31.5 million, and $32.1 million for the years ended December 31, 2014, 2013, and 2012, respectively.
Repurchase Obligations for Mortgage Loans Originated for Sale
The majority of mortgage loans originated by Synovus are sold to third-party purchasers on a servicing released basis, without recourse, or continuing involvement (Synovus does not retain the servicing rights). These loans are originated and underwritten

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internally by Synovus personnel and are primarily to borrowers in Synovus’ geographic market footprint. These sales are typically effected as non-recourse loan sales to GSEs and non-GSE purchasers.
Each GSE and non-GSE purchaser has specific guidelines and criteria for sellers of loans, and the risk of credit loss with regard to the principal amount of the loans sold is generally transferred to the purchasers upon sale. The purchase agreements require Synovus to make certain representations and warranties regarding the existence and sufficiency of file documentation and the absence of fraud by borrowers or other third parties such as appraisers in connection with obtaining the loan. If it is determined that loans sold were in breach of these representations or warranties, Synovus has obligations to either repurchase the loan at the unpaid principal balance and related investor fees or make the purchaser whole for the economic benefits of the loan.
To date, repurchaseRepurchase activity pursuant to the terms of these representations and warranties has been minimal and has primarily been associated with loans originated from 2005 through 2008. From January 1, 2005 through December 31, 2014, Synovus Mortgage originated and sold approximately $8.3 billion of first lien GSE eligible mortgage loans and approximately $3.7 billion of first and second lien non-GSE eligible mortgage loans. The total expense pertaining to losses from repurchases of mortgage loans previously sold, including amounts accrued in accordance with ASC 450, was $2.0 million, $1.7 million, and $6.7 million for the years ended December 31, 2014, 2013, and 2012, respectively. The total accrued liability related to mortgage repurchase claims was $2.3 million and $3.2 million and $4.1 million, at December 31, 20142016 and 2013,December 31, 2015, respectively.


Note 21 - Legal Proceedings
Synovus and its subsidiaries are subject to various legal proceedings and claims that arise in the ordinary course of its business. Additionally, in the ordinary course of business, Synovus and its subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. Synovus, like many other financial institutions, has been the target of numerous legal actions and other proceedings asserting claims for damages and related relief for losses resulting from the recent financial crisis.losses. These actions include claims and counterclaims asserted by individual borrowers related to their loans and allegations of violations of state and federal laws and regulations relating to banking practices, including several purported putative class action matters. In addition to actual damages if Synovus does not prevail in any asserted legal action,actions, credit-related litigation could result in additional write-downs or charge-offs of assets,loans, which could adversely affect Synovus' results of operations during the period in which the write-down or charge-off occurred.were to occur.
Synovus carefully examines and considers each legal matter, and, in those situations where Synovus determines that a particular legal matter presents loss contingencies that are both probable and reasonably estimable, Synovus establishes an appropriate accrual. An event is considered to be probable if the future event is likely to occur. While the final outcome of any legal proceeding is inherently uncertain, based on the information currently available, advice of counsel and available insurance coverage, management believes that the amounts accrued with respect to legal matters as of December 31, 20142016 are adequate. The actual costs of resolving legal claims may be higher or lower than the amounts accrued.
In addition, where Synovus determines that there is a reasonable possibility of a loss in respect of legal matters, including those legal matters described below, Synovus considers whether it is able to estimate the total reasonably possible loss or range of loss. An event is “reasonably possible” if “the chance of the future event or events occurring is more than remote but less than likely.” An event is “remote” if “the chance of the event or future event occurring is more than slight but less than reasonably possible." In many situations, Synovus may be unable to estimate reasonably possible losses due to the preliminary nature of the legal matters, as well as a variety of other factors and uncertainties. For those legal matters where Synovus is able to estimate a range of reasonably possible losses, management currently estimates the aggregate range from our outstanding litigation including, without limitation, the matters described below, is from zero to $15$12 million in excess of the amounts accrued, if any, related to those matters. This estimated aggregate range is based upon information currently available to Synovus, and the actual losses could prove to be higher. As there are further developments in these legal matters, Synovus will reassess these matters, and the estimated range of reasonably possible losses may change as a result of this assessment. Based on Synovus' current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus' consolidated financial condition, results of operations or cash flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations for any particular period.
Synovus intends to vigorously pursue all available defenses to these legal matters, but will also consider other alternatives, including settlement, in situations where there is an opportunity to resolve such legal matters on terms that Synovus considers to be favorable, including in light of the continued expense and distraction of defending such legal matters. Synovus also maintains insurance coverage, which may (or may not) be available to cover legal fees, or potential losses that might be incurred in connection with thesuch legal matters described below.matters. The above-noted estimated range of reasonably possible losses does not take into consideration insurance coverage which may or may not be available for the respective legal matters.

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Securities Class Action
On July 7, 2009, the City of Pompano Beach General Employees' Retirement System filed suit against Synovus, and certain of Synovus' current and former officers, in the United States District Court, Northern District of Georgia (Civil Action File No. 1:09-CV-1811) (the “Securities Class Action”); and on June 11, 2010, Lead Plaintiffs, the Labourers' Pension Fund of Central and Eastern Canada and the Sheet Metal Workers' National Pension Fund, filed an amended complaint alleging that Synovus and the named individual defendants misrepresented or failed to disclose material facts that artificially inflated Synovus' stock price in violation of the federal securities laws. Lead Plaintiffs' allegations were based on purported exposure to Synovus' lending relationship with the Sea Island Company and the impact of such alleged exposure on Synovus' financial condition. Lead Plaintiffs in the Securities Class Action sought damages in an unspecified amount. On October 4, 2013, the Lead Plaintiffs and the Defendants reached a settlement-in-principle to settle the Securities Class Action. Under the settlement in principle, the Defendants agreed to pay$11.8 million to the Lead Plaintiffs (the “Securities Class Action Settlement Payment”) in exchange for broad releases, dismissal with prejudice of the Securities Class Action and other material and customary terms and conditions. On March 17, 2014, the Lead Plaintiffs filed a motion with the District Court for preliminary approval of the Securities Class Action Settlement Payment. The District Court granted preliminary approval of the Securities Class Action Settlement Payment on June 4, 2014, and the Securities Class Action Settlement Payment was finally approved on November 18, 2014. The Securities Class Action Settlement Payment was fully covered by insurance.
Posting Order Litigation
On September 21, 2010, Synovus, Synovus Bank and CB&T were named as defendants in a putative multi-state class action relating to the manner in which Synovus Bank charges overdraft fees to customers. The case, Childs et al. v. Columbus Bank and Trust et al., was filed in the Northern District of Georgia, Atlanta Division, and asserts claims for breach of contract and breach of the covenant of good faith and fair dealing, unconscionability, conversion and unjust enrichment for alleged injuries suffered by plaintiffs as a result of Synovus Bank's assessment of overdraft charges in connection with its POS/debit and automated-teller machine cards allegedly resulting from the sequence used to post payments to the plaintiffs' accounts. On October 25, 2010, the Childs case was transferred to a multi-district proceeding in the Southern District of Florida. In Re: Checking Account Overdraft Litigation, MDL No. 2036. Plaintiffs amended their complaint on October 21, 2011. The Synovus entities filed a motion to dismiss the amended complaint on November 22, 2011. On July 26, 2012, the court denied the motion as to Synovus and Synovus Bank, but granted the motion as to CB&T. Synovus and Synovus Bank filed their answer to the amended complaint on September 24, 2012.
On August 23, 2014, Synovus reached a settlement in principle with plaintiffs' counsel to settle the Posting Order Litigation. Under the settlement in principle, Synovus shall cause to be paid $3.75 million plus payment of $150,000 in settlement expenses (the "Posting Order Settlement Payment") in exchange for broad releases, dismissal with prejudice of the Posting Order Litigation and other material and customary terms and conditions. The District Court granted preliminary approval of the Posting Order Settlement Payment on December 3, 2014. A hearing to finally approve the Posting Order Settlement is scheduled for April 2, 2015. In the event the settlement in principle of the posting Order Litigation is not finally approved by the District Court and finally settled, Synovus intends to vigorously defend itself against the Posting Order Litigation.
TelexFree Litigation
Synovus Bank has been named as one of a number of defendants in each of the purported class action lawsuits relating to the activities of TelexFree, Inc. and its affiliates and principals (“TelexFree”): (i) Esam Abdelgadir, Rita Dos Santos and Joseph Shikhman - Putative Class Members, and those similarly situated, v. TelexElectric, LLLP, et. al. (Case Number 4:14-MD-02566-TSH) filed on October 22, 2014, in the United States District Court District of Massachusetts, and (ii) Esam Abdelgadir, Rita Dos Santos and Joseph Shikhman - Putative Class Members, and those similarly situated, v. TelexElectric, LLLP, et. al.(Case Number 14-CV-9857) filed on December 12, 2014, in the United States District Court for the Southern District of New York. TelexFree was a merchant customer of Base Commerce, LLC “Base Commerce”, an independent sales organization/member service provider sponsored by Synovus Bank. The purported class action lawsuits generally allege that TelexFree engaged in an improper multi-tier marketing scheme involving voice-over Internet protocol telephone services and that the various defendants, including Synovus Bank, provided financial services to TelexFree that allowed TelexFree to conduct its business operations.
The above proceedings and actions are preliminary in nature. To date, Synovus Bank has not been served in either of the TelexFree cases, and no specific claim for damages against Synovus Bank is specified in the complaints. While Synovus and Synovus Bank intend to vigorously defend matters arising out of the relationship between Synovus Bank and Base Commerce and TelexFree and believe Synovus Bank has substantial defenses related to these purported claims, Synovus currently cannot reasonably estimate losses attributable to these matters.
Note 22 - Employment Expenses and Benefit Plans
For the years ended December 31, 20142016, 2015, and December 31, 2013,2014, Synovus provided a 100% matching contribution on the first 4% of eligible employee 401(k) contributions for a total annual contribution of $10.8 million, $9.9 million, and $9.4 million, and $9.1 million, respectively. For the year ended December 31, 2012, Synovus did not make contributions to the 401(k) plan. Prior to 2013, Synovus had three separate non-contributory retirement and benefit plans consisting of money purchase pension, profit sharing, and 401(k) plans; these plans covered all eligible employees. Annual discretionary contributions to these plans were up to 7% of eligible salaries, but could not exceed amounts allowable as a deduction for federal income tax purposes. Effective January 1, 2013, Synovus made changes to the 401(k) plan and froze the money purchase pension plan; the money purchase pension plan was merged into the profit sharing plan on July 1, 2013. Synovus made an aggregate contribution for eligible employees to the money purchase pension plan of 3.0% of eligible salaries for the year ended December 31, 2012. The expense recorded for the year ended December 31, 2012 was approximately $7.1 million. For the years ended December 31, 2014, 2013, and 2012, Synovus did not make contributions to the profit sharing plan.
For the years ended December 31, 2016, 2015, and 2014, and December 31, 2013, Synovus hadsponsored a stock purchase plan for directors and employees whereby Synovus made contributions equal to 15% of every $1 of employee and director voluntary contributions, according to the years of service schedule, subject to certain maximum contribution limitations. Prior to 2013, Synovus made contributions equal to one-half of employee and director investments. The funds are used to purchase outstanding shares of Synovus common stock. Synovus recorded as expense $880$826 thousand, $955$835 thousand, and $4.1 million$880 thousand for contributions to these plans in 20142016, 20132015, and 2012,2014, respectively.

145Synovus also has a non-contributory profit sharing plan that covers all eligible employees. The company may contribute a discretionary contribution to this plan on an annual basis. For the years ended December 31, 2016, 2015, and 2014, Synovus did not make contributions to the profit sharing plan.


Table of Contents

Note 23 - Share-based Compensation
General Description of Share-based Plans
Synovus has a long-term incentive plan under which the Compensation Committee of the Board of Directors has the authority to grant share-based awards to Synovus employees. The 2013 Omnibus Plan authorizes 8,571,429 common share equivalents available for grant, where grants of options count as one share equivalent and grants of full value awards (e.g., restricted share units, market restricted share units, and performance share units) count as 2two share equivalents. Any restricted share units that are forfeited and options that expire unexercised will again become available for issuance under the Plan. At December 31, 20142016, Synovus had a total of 7,555,1596,432,798 sharescommon share equivalents of its authorized but unissued common stock reserved for future grants under the 2013 Omnibus Plan. The Plan permits grants of share-based compensation including stock options, restricted share units, market restricted share units, and performance share units. The grants generally include vesting periods ranging from twothree to five years and contractual terms of ten years. Stock options are granted at exercise prices which equal the fairAs further discussed below, market value of a share of common stock on the grant-date. Market restricted share units and performance share units are granted at a defined target level and are compared annually to required market and performance metrics.metrics to determine actual units vested and compensation expense. Synovus has historically issued new shares to satisfy share option exercises and share unit conversions. Dividend equivalents are paid on outstanding restricted share units, market restricted share units, and performance share units in the form of additional restricted share units that vest over the same vesting period or the vesting period left on the original restricted share unit grant.
During 2016, Synovus awarded 350,458 restricted share units to employees and non-employee directors and granted 93,913 market restricted share units and 83,529 performance share units to senior management. The weighted average grant date fair value of the awarded restricted share units, market restricted share units, and performance share units was $26.43, $26.93, and $25.95, per share, respectively. During 2015, Synovus awarded 321,874 restricted share units to employees and non-employee directors and granted 82,152 market restricted share units and 82,152 performance share units to senior management. The weighted average grant date fair value of the awarded restricted share units, market restricted share units, and performance share units was $28.09, $29.39, and $28.06, per share, respectively, for 2015. During 2014, Synovus awarded 407,374 restricted share units to employees and non-employee directors that contained a service-based vesting period of three years. During 2014, Synovus alsoand granted 90,117 market restricted share units and 67,157 performance share units to senior management. The weighted average grant-dategrant date fair value of the awarded restricted share units, market restricted share units, and performance share units was $23.69, $24.30, and $23.47, per share, respectively. During 2013, Synovus granted 212,660 restricted share units and 40,512 market restricted share units with a weighted average grant-date fair value of $19.60 and $24.43, respectively.respectively, for 2014. The restricted share units and the market restricted share units granted during 2016, 2015, and 2014 contain a service-based vesting period of three years with most awards vesting pro-rata over three years. During 2013, Synovus also granted 857,607 stock options with a weighted average exercise price of $17.64 and service-based vesting pro-rata over three years. During 2012, Synovus awarded 475,756 restricted share units with a weighted average grant-date fair value of $14.49 per share. The majority of the awards contain a service-based vesting period of three years. During 2012, Synovus also granted 655,238 stock options with a weighted average exercise price of $14.35 and service-based vesting pro-rata over three years.
Share-based Compensation Expense
Total share-based compensation expense was $10.213.6 million, $7.512.6 million, and $9.410.2 million for 20142016, 20132015, and 2012,2014, respectively. The total income tax benefit recognized in the consolidated statements of income for share-based compensation arrangements was approximately $3.95.0 million, $2.9$4.6 million, and $3.6$3.9 million for 2014, 2013,2016, 2015, and 2012,2014, respectively. No share-based compensation costs have been capitalized for the years ended December 31, 20142016, 20132015, and 2012.
2014. As of December 31, 20142016, unrecognized compensation cost related to the unvested portion of share-based compensation arrangements involving shares of Synovus stock was approximately $14.215.0 million.
Stock Options
The fair value of stock option grants used in measuring compensation expense was determined using the Black-Scholes option pricing model with the following weighted-average assumptions for grants made in 2013 and 2012. There were no stock option grants in 2016, 2015, or 2014.
  2013 2012
Risk-free interest rate 1.11% 1.23%
Expected stock price volatility 50.0
 65.0
Dividend yield 1.6
 2.0
Expected life of options 6.0 years
 6.0 years
     
The stock price expected volatility for awards granted in 2013 was based on Synovus' historical and implied volatility. The expected volatility for awards granted in 2012 was based on Synovus’ historical stock price volatility. The expected life for stock options granted during 2013 and 2012 was calculated using the “simplified” method as prescribed by SAB No. 110. The weighted average grant-date fair value of stock options granted in 2013 and 2012 was $7.21.
A summary of stock option activity and changes during the years ended December 31, 20142016, 20132015, and 20122014 is presented below.

146


Stock Options          
2014 2013 20122016 2015 2014
Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise PriceShares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price Shares Weighted-Average Exercise Price
Outstanding at beginning of year3,220,110
 $49.00
 2,755,672
 $58.80
 2,555,188
 $74.41
1,741,975
 $37.88
 2,550,046
 $45.11
 3,220,110
 $49.00
Option rounding due to reverse stock split on
May 16, 2014
841
 49.00
 
 
 
 

 
 
 
 841
 49.00
Options granted
 
 857,607
 17.64
 655,238
 14.35
Options exercised(178,176) 17.14
 (65,109) 17.29
 
 
(297,225) 17.35
 (338,808) 16.72
 (178,176) 17.14
Options forfeited(30,146) 15.79
 (52,011) 16.45
 (24,977) 16.66
(1,597) 17.64
 (12,825) 17.17
 (30,146) 15.79
Options expired(462,583) 84.88
 (276,049) 62.86
 (429,777) 86.52
Options expired/canceled(469,792) 92.62
 (456,438) 94.56
 (462,583) 84.88
Options outstanding at end of year2,550,046
 $45.11
 3,220,110
 $49.00
 2,755,672
 $58.80
973,361
 $17.76
 1,741,975
 $37.88
 2,550,046
 $45.11
Options exercisable at end of year1,870,516
 $55.40
 1,999,195
 $68.74
 1,899,514
 $76.58
973,361
 $17.76
 1,504,783
 $41.08
 1,870,516
 $55.40
                      
The aggregate intrinsic value for outstanding and exercisable stock options at December 31, 20142016 was $16.2 million and the aggregate intrinsic value for options exercisable at December 31, 2014 was $9.2$23.2 million. As of December 31, 20142016, the weighted average remaining contractual life was 5.075.21 years for options outstanding and 4.05 years for options exercisable.


The intrinsic value of stock options exercised during the years ended December 31, 2016, 2015, and 2014 was $4.7 million, $4.4 million, and December 31, 2013 was $1.3 million, and $367 thousand, respectively. Cash received from option exercises of common stock for the years ended December 31, 20142016, 2015, and December 31, 20132014 was $3.0$5.2 million, $5.6 million, and $1.0$3.0 million, respectively. The total grant date fair value of stock options vested during 2014, 2013,2016, 2015, and 20122014 was $7.4 million, $6.5 million, and $4.9 million, $4.3respectively. During 2016, 317,524 stock options with a weighted average exercise price of $93.62 and contractual expiration dates in 2017 and 2018 were canceled without replacement awards. The cancellation resulted in a deferred tax asset write-off totaling $1.7 million,, and $2.9 which was recorded as a reduction of additional paid-in capital. Due to the implementation of ASU 2016-09 effective January 1, 2017, if the canceled stock options had remained outstanding through their original contractual expiration dates, the corresponding deferred tax asset write-off totaling $1.7 million, respectively. At would have been recorded as a component of income tax expense during the years ending December 31, 2014, total unrecognized compensation cost related to non-vested stock options was approximately $2.3 million. This cost is expected to be recognized over a weighted-average remaining period of 1.02years.2017 and 2018.
Restricted Share Units, Market Restricted Share Units, and Performance Share Units
Compensation expense is measured based on the grant date fair value of restricted share units, market restricted share units, and performance share units. The fair value of restricted share units and performance share units is equal to the market price of common stock on the grant date. The fair value of market restricted share units granted during 2014 and 2013 was estimated on the date of grant using a Monte Carlo simulation model with the following weighted average assumptions:
 2014 2013 2016 2015 2014
Risk-free interest rate 0.70% 0.63% 0.81% 1.05% 0.70%
Expected stock price volatility 39.2
 40.0
 25.7
 26.4
 39.2
Dividend yield 1.2
 1.2
 1.8
 1.4
 1.2
Simulation period 3.0 years
 3.0 years
 3.0 years
 3.0 years
 3.0 years
          
The stock price expected volatility was based on Synovus' historical and implied volatility. The Monte Carlo model estimates fair value based on 100,000 simulations of future share price using a theoretical model of stock price behavior.
The weighted-average grant-date fair value of restricted share units granted during 2014 was $23.69 and the weighted-average grant date fair value of market restricted share units granted during 2014 was $24.30. The grant date fair value of performance share units granted during 2014 was $23.47. The weighted-average grant-date fair value of restricted share units granted during 2013 was $19.60 and the grant date fair value of the market restricted share units granted during 2013 was $24.43. The weighted-average grant-date fair value of restricted share units granted during 2012 was $14.49. The total fair value of restricted share units vested during 2014, 2013, and 2012 was $1.6 million, $11.6 million, and $3.5 million, respectively. The total fair value of restricted share units vested during 2013 of $11.6 million included $7.4 million from restricted share units that vested upon repayment of Synovus' Series A Preferred Stock on July 26, 2013. Cash paid for taxes due on vesting of employee restricted share units where restricted share units were withheld to cover taxes was $692 thousand and $3.6 million for the years ended December 31, 2014 and December 31, 2013, respectively.
A summary of restricted share units outstanding and changes during the years ended December 31, 20142016, 20132015, and 20122014 is presented below (excluding market restricted and performance share units).

147


Restricted Share Units      
Share Units Weighted-Average Grant-Date Fair ValueShare Units Weighted-Average grant date Fair Value
Outstanding at January 1, 2012646,854
 $18.69
Granted475,756
 14.49
Dividend equivalents granted16,088
 15.33
Vested(187,723) 18.90
Forfeited(30,549) 17.43
Outstanding at December 31, 2012920,426
 16.45
Granted212,660
 19.60
Dividend equivalents granted10,689
 21.00
Vested(545,154) 17.92
Forfeited(16,944) 14.49
Outstanding at December 31, 2013581,677
 16.38
581,677
 $16.38
Share unit rounding due to reverse stock split on May 16, 2014258
 16.38
258
 16.38
Granted 407,374
 23.69
407,374
 23.69
Dividend equivalents granted 8,805
 24.09
8,805
 24.09
Vested(64,725) 15.45
(64,725) 15.45
Forfeited (50,566) 17.92
(50,566) 17.92
Outstanding at December 31, 2014882,823
 $19.81
882,823
 19.81
Granted321,874
 28.09
Dividend equivalents granted9,810
 28.09
Vested(428,121) 17.48
Forfeited(23,619) 24.60
Outstanding at December 31, 2015762,767
 24.57
Granted350,458
 26.43
Dividend equivalents granted11,105
 26.43
Vested(406,496) 23.10
Forfeited(12,067) 23.96
Outstanding at December 31, 2016705,767
 $26.38
      
The total fair value of restricted share units vested during 2016, 2015, and 2014 was $11.4 million, $12.3 million, and $1.6 million, respectively. As of December 31, 2014,2016, total unrecognized compensation cost related to the foregoing restricted share units was approximately $8.6$9.7 million. This cost is expected to be recognized over a weighted-averageweighted average remaining period of 1.521.42 years.


Synovus granted 90,117 market restricted share units to senior management during the yearyears ended December 31, 2014 with a grant date fair value of $24.30. During 2013, Synovus granted 40,512 market restricted share units to senior management with a grant date fair value of $24.43. The total fair value of market restricted share units vested during 2014 was $398 thousand.2016, 2015, and 2014. The market restricted share units have a three-year service-based vesting component as well as a total shareholder return multiplier. The number of market restricted share units that will ultimately vest ranges from 75% to 125% of a defined target based on Synovus' total shareholder return (TSR). The total fair value of market restricted share units vested during 2016, 2015, and 2014 was $2.6 million, $1.4 million, and $398 thousand, respectively. At December 31, 2014,2016, total unrecognized compensation cost related to market restricted share units was approximately $2.2$2.8 million with a weighted average remaining period of 1.541.48 years. A summary of market restricted share units outstanding and changes during the years ended December 31, 20142016, 2015, and 20132014 is presented below.
Market Restricted Share Units      
Share Units Weighted-Average Grant-Date Fair ValueShare Units Weighted-Average grant date Fair Value
Outstanding at December 31, 2012
 $
Granted40,512
 24.43
Outstanding at December 31, 201340,512
 24.43
40,512
 $24.43
Share unit rounding due to reverse stock split on May 16, 20144
 24.43
4
 24.43
Granted 90,117
 24.30
90,117
 24.30
Dividend equivalents granted 1,231
 24.09
1,231
 24.09
Quantity change by TSR factor1,518
 24.43
1,518
 24.43
Vested(15,196) 24.43
(15,196) 24.43
Outstanding at December 31, 2014118,186
 $24.33
118,186
 24.33
Granted 82,152
 29.39
Dividend equivalents granted 2,221
 29.05
Quantity change by TSR factor4,838
 24.33
Vested(49,149) 24.34
Outstanding at December 31, 2015158,248
 27.02
Granted 93,913
 26.93
Dividend equivalents granted 3,095
 26.93
Quantity change by TSR factor9,970
 26.93
Vested(82,817) 26.40
Outstanding at December 31, 2016182,409
 $27.25
      
During the year ended December 31, 2014, Synovus granted 67,157 performance share units to senior management.management during the years ended December 31, 2016, 2015, and 2014. These units have a grant date fair value of $23.47 and vest upon meeting certain service and performance conditions. Return on average assets (ROAA) performance will beis evaluated each year over a three-year performance period, with share distribution determined at the end of the three years. The number of performance share units that will ultimately vest ranges from 0% to 150% of a defined target based on Synovus' three-year weighted average ROAA (as defined). At December 31, 2014,2016, total unrecognized compensation

148


cost related to performance share units was approximately $1.1$2.4 million with a weighted average remaining period of 1.441.41 years. A summary of performance share units outstanding and changes during the yearyears ended December 31, 20142016, 2015, and 2014 is presented below.
Performance Share Units      
Share Units Weighted-Average Grant-date Fair ValueShare Units Weighted-Average grant date Fair Value
Outstanding at December 31, 2013
 $

 $
Granted 67,157
 23.47
67,157
 23.47
Dividend equivalents granted 518
 24.09
518
 24.09
Outstanding at December 31, 201467,675
 $23.47
67,675
 23.47
Granted 82,152
 28.06
Dividend equivalents granted 1,740
 28.06
Outstanding at December 31, 2015151,567
 26.01
Granted 83,529
 25.95
Dividend equivalents granted 3,384
 25.95
Outstanding at December 31, 2016238,480
 $25.99
      
Salary Stock Units and

Other Information
During 2014, 2013, and 2012, Synovus also granted 44,527 70,015, and 110,082, respectively, salary stock units to senior management, which vested and were expensed immediately upon grant. Compensation expense iswas initially determined based on the number of salary stock units granted and the market price of common stock at the grant date. Subsequent to the grant date, compensation expense iswas recorded for changes in common stock market price. The total fair value of salary stock units granted during 2014 2013 and 2012 was $1.2 million, $1.8 million, and $1.9 million, respectively.million. The salary stock units granted during 2014 arewere classified as liabilities and were settled in cash on January 15, 2015.
Cash paid for taxes due on vesting of employee restricted share units and market restricted share units where restricted share units were withheld to cover taxes was $5.0 million, $5.1 million, $692 thousand for the years ended December 31, 2016, 2015, and 2014, respectively.
During 2016, Synovus recognized a share-based compensation net tax deficiency of $790 thousand associated primarily with expired and canceled stock options. The net deficiency was recorded as a reduction of additional paid-in capital within shareholders' equity. During 2015, Synovus recognized a net tax benefit of $1.7 million associated with vesting of restricted share units, exercises of stock options, and expired stock options. The net tax benefit was recorded as an increase of additional paid-in capital. During 2014, Synovus recognized a share-based compensation net tax deficiency of $3.2 million associated primarily with expired stock options. The deficiency was recorded as a reduction of additional paid-in capital within shareholders' equity. During 2013 and 2012, Synovus recognized a net tax benefit of $317 thousand and a net tax deficiency of $715 thousand, respectively, associated with vesting of restricted share units, stock option exercises, and expired stock options to additional paid-in capital within shareholders' equity. Synovus' future stock price will determine if a tax benefit is realized on outstanding stock options. If a tax benefit is not realized on outstanding stock options then the deferred tax asset associated with the outstanding stock options will be reduced with a corresponding tax deficiency recorded to additional paid-in capital.
The following table provides aggregate information regarding grants under all Synovus equity compensation plans through December 31, 20142016.

 
 
 
 
Plan Category(1)    
 
(a) Number of Securities to be Issued
Upon Vesting of Restricted
Share Units, Market
Restricted Share Units, and Performance Share Units(2)
 
(b) Number of Securities to be Issued
Upon Exercise of Outstanding Options
 
(c) Weighted-Average
Exercise Price of
Outstanding Options in Column (b)
 (d) Number of Shares Remaining Available for Issuance Excluding Shares Reflected in Columns (a) and (b) 
Shareholder approved equity compensation plans for shares of Synovus stock 1,068,684
 2,542,215
 $45.06 7,555,159
(3) 
Non-shareholder approved equity compensation plans 
 
  
 
Total 1,068,684
 2,542,215
 $45.06 7,555,159
 
          

 
 
 
 
Plan Category
 
(a) Number of Securities to be Issued
Upon Vesting of Restricted
Share Units, Market
Restricted Share Units, and Performance Share Units(1)
 
(b) Number of Securities to be Issued
Upon Exercise of Outstanding Options
 
(c) Weighted-Average
Exercise Price of
Outstanding Options in Column (b)
 (d) Number of Shares Remaining Available for Issuance Excluding Shares Reflected in Columns (a) and (b)
Shareholder approved equity compensation plans for shares of Synovus stock 1,126,656
 973,361
 $17.76
 6,432,798
         
(1)Does not include information for equity compensation plans assumed by Synovus in mergers. A total of 7,831 shares of common stock were issuable upon exercise of options granted under plans assumed in mergers and outstanding at December 31, 2014. The weighted average exercise price of all options granted under plans assumed in mergers and outstanding at December 31, 2014 was $62.51. Synovus cannot grant additional awards under these assumed plans.
(2) Market restricted and performance share units included at target.defined target levels. Actual shares issued upon vesting may differ based on actual TSR and ROAA over the measurement period.
(3) Includes 7,555,159 shares available for future grants as share awards under the 2013 Omnibus Plan.

149


Note 24 - Income Taxes
The components of income tax expense (benefit) included in the consolidated statements of income for the years ended December 31, 20142016, 20132015, and 2012 are presented below:2014 as presented:
(in thousands)2016 2015 2014
Current     
Federal$7,329
 6,163
 5,140
State5,501
 4,424
 150
Total current income tax expense12,830
 10,587
 5,290
Deferred     
Federal117,463
 108,877
 92,360
State11,374
 13,027
 9,660
Total deferred income tax expense128,837
 121,904
 102,020
Total income tax expense$141,667
 132,491
 107,310
      
(in thousands)2014 2013 2012
Current     
Federal$5,140
 5,460
 2,831
State150
 (2,630) (6,885)
Total current income tax expense (benefit)5,290
 2,830
 (4,054)
Deferred     
Federal92,360
 78,870
 (666,242)
State9,660
 11,545
 (128,436)
Total deferred income tax expense (benefit)102,020
 90,415
 (794,678)
Total income tax expense (benefit)$107,310
 93,245
 (798,732)
      
Note: The table above does not reflect amounts relating to share-based compensation transactions that were charged or credited directly to shareholders' equity. The amounts charged or credited to shareholder's equity for the years ended December 31, 2016, 2015, and 2014 2013,were a decrease of $790 thousand, an increase of $1.7 million, and 2012 were a decrease of $3.2 million, an increase of $317 thousand, and a decrease of $715 thousand, respectively.
Income tax expense (benefit) does not reflect the tax effects of Net unrealized gains (losses) on investment securities available for sale and unamortized actuarial gains on post-retirementPost-retirement unfunded health benefits. This information is presented in the consolidated statementsConsolidated Statements of comprehensive income.Comprehensive Income.


Income tax expense (benefit) as shown in the consolidated statements of income differed from the amounts computed by applying the U.S. federal income tax rate of 35 percent to income before income taxes. A reconciliation of the differences for the years ended December 31, 20142016, 20132015 and 2012 is shown below:2014 as presented:
Years Ended December 31,Years Ended December 31,
(in thousands)2014 2013 20122016 2015 2014
Income tax expense at statutory federal income tax rate$105,896
 88,420
 11,017
$135,957
 125,501
 105,896
Increase (decrease) resulting from:          
State income tax expense (benefit), net of federal income tax effect8,014
 9,877
 (3,935)
State income tax expense, net of federal income tax benefit13,256
 12,870
 8,014
Bank-owned life insurance(3,402) (2,885) (2,928)
Change in valuation allowance(2,055) (589) (2,273)
General business tax credits(1,213) (1,173) (1,123)
Tax-exempt income(1,076) (1,407) (2,026)(825) (835) (1,076)
Tax credits(1,123) (1,473) (1,558)
Cash surrender value of life insurance(2,928) (2,932) (2,907)
Change in valuation allowance, federal and state(2,273) (4,083) (802,771)
Other, net800
 4,842
 3,448
(51) (398) 800
Total income tax expense (benefit)$107,310
 93,245
 (798,732)
Total income tax expense$141,667
 132,491
 107,310
Effective tax rate36.5% 36.9% 35.5%
          

150


The tax effects of temporary differences that gave rise to significantSignificant portions of the deferred tax assets and liabilities at December 31, 20142016 and 20132015 are presented below.presented:
(in thousands)2014 20132016 2015
Deferred tax assets      
Net operating loss carryforwards$422,968
 510,350
$167,072
 308,617
Allowance for loan losses111,814
 136,510
100,419
 103,884
Tax credit carryforwards52,194
 45,767
67,031
 59,434
Employee benefits and deferred compensation21,024
 21,177
Net unrealized losses on investment securities available for sale19,413
 3,072
Non-performing loan interest19,137
 16,604
Deferred revenue18,770
 15,474
18,639
 16,529
Share-based compensation12,152
 12,414
Non-performing loan interest20,366
 8,005
Net unrealized losses on investment securities available for sale
 9,776
Other34,576
 40,847
19,759
 18,573
Total gross deferred tax assets672,840
 779,143
432,494
 547,890
Less valuation allowance(12,303) (14,575)(9,658) (11,713)
Total deferred tax assets660,537
 764,568
422,836
 536,177
Deferred tax liabilities      
Fixed assets held for sale(8,179) (5,985)
Purchase accounting adjustments(5,765) (811)
Excess tax over financial statement depreciation(10,546) (8,210)(5,343) (8,564)
Net unrealized gains on investment securities available for sale(7,893) 
Ownership interest in partnership(5,933) (5,961)
Fixed assets held for sale(7,287) 
Ownership interest in partnerships(5,242) (4,537)
Other(6,414) (5,751)(2,951) (4,332)
Total gross deferred tax liabilities(38,073) (19,922)(27,480) (24,229)
Net deferred tax asset$622,464
 744,646
$395,356
 511,948
      
Note: The table above includes $3.1 million in net deferred tax liabilities from the acquisition of Global One on October 1, 2016. Please refer to Note 2 - "Acquisition" of this Report for more information on the acquisition of Global One.
The net decrease in the valuation allowance for the years ended December 31, 20142016 and 20132015 was $2.3$2.1 million and $4.1 million, respectively. The net decrease in the valuation allowance for the years ended December 31, 2014$589 thousand, respectively, and 2013it was due to expiringthe expiration of unused state credits and the Company's election to file, in one of its states of operation, a consolidated state income tax return.credits.
Management assesses the realizability of deferred tax assets at each reporting period. The determination of whether a valuation allowance for deferred tax assets is appropriate is subject to considerable judgment and requires an evaluation of all the positive and negative evidence. At December 31, 2014,2016, the Company is no longernot in a three-year cumulative loss position; accordingly, it does not have significant negative evidence to consider when evaluating the realization of its deferred tax assets. Positive evidence supporting the realization of the Company’s deferred tax assets at December 31, 20142016 includes generation of taxable income in 20142016, 2015, and 2013,2014, continued improvement in credit quality, record of long-term positive earnings prior to the most recent economic downturn, the Company’s strong capital position, as well as sufficient amounts of projected future taxable income, of the


appropriate character, to support the realization of $622.5$395.4 million of the Company’s net deferred tax asset at December 31, 2014.2016. The Company expects to realize its net deferred tax asset of $622.5$395.4 million at December 31, 20142016 through the reversal of existing taxable temporary differences and projected future taxable income. The valuation allowance of $12.3$9.7 million at December 31, 20142016 relates to specific state income tax credits that have various expiration dates through the tax year 2024,2019, and are expected to expire before they can be realized. Based on the assessment of all the positive and negative evidence at December 20142016 and 2013,2015, management has concluded that it is more likely than not that the results of future operations will generate sufficient taxable income to realize the deferred tax assets.
Synovus expects to realize substantially all of the $622.5$395.4 million in net deferred tax assets well in advance of the statutory carryforward period. At December 31, 2014, $159.72016, $213.9 million of existing deferred tax assets are not related to net operating losses or credits and therefore, have no expiration dates. $364.8$126.4 million of the remaining deferred tax assets relate to federal net operating losses which expire in years beginning in 20282031 through 2032.2036. Additionally, $58.1$40.7 million of the deferred tax assets relate to state net operating losses which will expire in installments annually through the tax year 2034.2036. Tax credit carryforwards at December 31, 20142016 include federal alternative minimum tax credits totaling $26.1$43.0 million which have an unlimited carryforward period. Other federal and state tax credits at December 31, 20142016 total $26.1$24.0 million and have expiration dates through the tax year 2034.2036.

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Federal and state NOL and tax credit carryforwards as of December 31, 20142016 are summarized in the following table.
Tax CarryforwardsAs of December 31, 2016
(in thousands)Expiration Dates 
Deferred
Tax Asset Balance
 Valuation Allowance Net Deferred Tax Asset BalancePre-Tax Earnings Necessary to Realize
Net operating losses - federal(3)
2031-2036 $126,351
 
 126,351
361,004
General business credits - federal2028-2036 8,383
 
 8,383
NA(1)

Net operating losses - states2025-2029 13,244
 
 13,244
1,370,624
Net operating losses - states(3)
2030-2036 36,148
 
 36,148
1,165,627
Other credits - states2017-2020 12,422
 (9,658) 2,764
NA(1)

Other credits - states2021-2026 2,239
 
 2,239
NA(1)

Alternative minimum tax credits - federalNone 43,037
 
 43,037
NA(2)

Other credits - statesNone 950
 
 950
NA(1)

         
Tax CarryforwardsAs of December 31, 2014
(in thousands)Expiration Dates 
Deferred
Tax Asset Balance
 Valuation Allowance Net Deferred Tax Asset BalancePre-Tax Earnings Necessary to Realize
Net operating losses - federal2028-2032 $364,835
 
 364,835
1,042,385
General business credits - federal2028-2034 10,485
 
 10,485
N/A(1)

Net operating losses - states2015-2018 29
 
 29
1,404,563
Net operating losses - states2023-2028 6,337
 
 6,337
1,274,178
Net operating losses - states2029-2034 59,774
 
 59,774
1,341,527
Other credits - states2015-2018 13,008
 (12,001) 1,007
N/A(1)

Other credits - states2019-2024 2,640
 (302) 2,338
N/A(1)

Alternative minimum tax credits - federalNone $26,062
 
 26,062
N/A(2)

         
(1) N/A indicates credits are not measured on a pre-tax earnings basis.
(2) Alternative minimum tax credits can be carried forward indefinitely.
(3) $3.0 million of acquired NOLs from Global One acquisition have a utilization limitation.
Synovus is subject to income taxation in the United States and various state jurisdictions. Synovus' federal income tax return is filed on a consolidated basis, while state income tax returns are filed on both a consolidated and separate entity basis. Currently, there are no years for which Synovus filed a federal income tax return that are under examination by the IRS; however state tax examinations are currently in progress by the Department of Revenue for Tennessee and Louisiana.IRS. Synovus is no longer subject to income tax examinations by the IRS for years before 2010,2012, and excluding certain limited exceptions, Synovus is no longer subject to income tax examinations by state and local income tax authorities for years before 2010.2012. However, amounts reported as net operating losses and tax credit carryovers from closed tax periods remain subject to review by most taxing authorities. Although Synovus is unable to determine the ultimate outcome of current and future examinations, Synovus believes that the liability recorded for uncertain tax positions is adequate.


A reconciliation of the beginning and ending amount of unrecognized income tax benefits is as follows (unrecognized state income tax benefits are not adjusted for the federal income tax impact).
Years Ended December 31,Years Ended December 31,
(in thousands)2014 20132016 2015 2014
Balance at January 1,$912
 1,120
$12,745
 13,023
 912
Additions based on income tax positions related to current year
 

 
 
Additions for income tax positions of prior years *12,318
 224
1,811
 8
 12,318
Additions from acquisition608
 
 
Deductions for income tax positions of prior years(52) (238)
 
 (52)
Statute of limitation expirations(155) (194)(419) (286) (155)
Settlements
 

 
 
Balance at December 31,$13,023
 912
$14,745
 12,745
 13,023
        
*Includes deferred tax benefits that could reduce future tax liabilities.
Accrued interest and penalties related to unrecognized income tax benefits are included as a component of income tax expense (benefit).expense. Accrued interest and penalties on unrecognized income tax benefits totaled $109$38 thousand, $96 thousand, and $105$109 thousand as of January 1 and December 31, 2016, 2015 and 2014, respectively. Unrecognized income tax benefits as of January 1 and December 31, 2016, 2015 and 2014 that, if recognized, would affect the effective income tax rate totaled $663 thousand$9.9 million, $8.3 million and $8.5 million (net of the federal benefit on state income tax issues), respectively, which includes. Synovus had approximately $25 thousand and $63 thousand accrued interest and penalties of $71 thousandat December 31, 2016 and $68 thousand,2015, respectively. Synovus expects that $219$80 thousand of uncertain income tax positions will be either settled or resolved during the next twelve months.

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Note 25 - Condensed Financial Information of Synovus Financial Corp. (Parent Company only)
Condensed Balance Sheets  
December 31,December 31,
(in thousands)2014 20132016 2015
Assets      
Cash due from bank subsidiary$234,399
 194,175
$234,339
 369,564
Funds due from other depository institutions(1)
19,911
 21,712
19,911
 19,911
Investment in consolidated bank subsidiary, at equity3,307,353
 3,220,000
3,319,980
 3,339,233
Net accumulated deficit in consolidated nonbank subsidiaries, at equity(2)
(247,669) (237,355)
Investment in consolidated nonbank subsidiaries, at equity71,335
 71,350
Notes receivable from nonbank subsidiaries399,168
 438,168
35,200
 67,000
Other assets121,123
 129,781
101,346
 105,513
Total assets$3,834,285
 3,766,481
$3,782,111
 3,972,571
Liabilities and Shareholders' Equity      
Liabilities:      
Long-term debt$763,266
 765,307
$834,252
 960,185
Other liabilities29,749
 52,189
19,935
 12,190
Total liabilities793,015
 817,496
854,187
 972,375
Shareholders’ equity:      
Series C Preferred Stock125,980
 125,862
125,980
 125,980
Common stock139,950
 139,721
142,026
 140,592
Additional paid-in capital2,960,825
 2,976,348
3,028,405
 2,989,981
Treasury stock(187,774) (114,176)(664,595) (401,511)
Accumulated other comprehensive loss(12,605) (41,258)
Retained earnings (deficit)14,894
 (137,512)
Accumulated other comprehensive loss, net(55,659) (29,819)
Retained earnings351,767
 174,973
Total shareholders’ equity3,041,270
 2,948,985
2,927,924
 3,000,196
Total liabilities and shareholders’ equity$3,834,285
 3,766,481
$3,782,111
 3,972,571
      
(1) Restricted as to withdrawal.
(2) Includes non-bank subsidiary formed during 2008 that has incurred credit losses, including losses on the disposition of non-performing assets.

Condensed Statements of Income 
 Years Ended December 31,
(in thousands)2014 2013 2012
Income     
Cash dividends received from Synovus Bank$182,000
 680,000
 
Interest income14,262
 15,366
 18,424
Other income(932) (2,374) 11,343
Total income195,330
 692,992
 29,767
Expenses     
Interest expense45,726
 46,672
 47,975
Other expenses10,337
 8,067
 16,584
Total expenses56,063
 54,739
 64,559
Income (loss) before income taxes and equity in undistributed
income (loss) of subsidiaries    
139,267
 638,253
 (34,792)
Allocated income tax benefit(16,491) (16,589) (54,184)
Income before equity in undistributed income (loss)
of subsidiaries    
155,758
 654,842
 19,392
Equity in undistributed income (loss) of subsidiaries39,491
 (495,459) 810,817
Net income195,249
 159,383
 830,209
Dividends and accretion of discount on preferred stock10,238
 40,830
 58,703
Net income available to common shareholders$185,011
 118,553
 771,506
      

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Condensed Statements of Comprehensive IncomeDecember 31, 2014 December 31, 2013 December 31, 2012
(in thousands)Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount
Net income$302,559
 (107,310) 195,249
 252,628
 (93,245) 159,383
 31,477
 798,732
 830,209
Reclassification adjustment for losses(gains) realized in net income on cash flow hedges448
 (173) 275
 447
 (173) 274
 (1,381) 532
 (849)
Net unrealized gains on investment securities available for sale21
 (8) 13
 3,246
 (1,250) 1,996
 481
 (185) 296
Other comprehensive gain (loss) of bank subsidiary46,122
 (17,757) 28,365
 (77,460) 29,831
 (47,629) (26,737) 10,298
 (16,439)
Other comprehensive income (loss)$46,591
 (17,938) 28,653
 (73,767) 28,408
 (45,359) (27,637) 10,645
 (16,992)
Comprehensive income    $223,902
     114,024
     813,217
                  


Condensed Statements of Cash Flows 
 Years Ended December 31,
(in thousands)2014 2013 2012
Operating Activities     
Net income$195,249
 159,383
 830,209
Adjustments to reconcile net income to net cash provided by operating activities:     
Equity in undistributed (income) loss of subsidiaries(39,491) 495,459
 (810,817)
Deferred income tax benefit(5,041) (11,375) (48,525)
Net (decrease) increase in other liabilities(22,323) 11,845
 23,367
Net decrease (increase) in other assets14,226
 (11,238) (1,255)
Other, net(2,041) (2,183) (6,337)
Net cash provided by (used in) operating activities140,579
 641,891
 (13,358)
Investing Activities     
Net decrease in short-term notes receivable from non-bank subsidiaries    39,000
 5,768
 49,865
Net cash provided by investing activities39,000
 5,768
 49,865
Financing Activities     
Dividends paid to common and preferred shareholders(53,043) (72,898) (79,856)
Repurchases and agreements to repurchase shares of common stock(88,113) 
 
Transfer of funds to dividend payment agent
 
 (7,853)
Principal repayments on long-term debt
 (74,178) (170,801)
Proceeds from issuance of long-term debt
 
 292,639
Proceeds from issuance of Series C Preferred Stock, net of issuance costs
 125,862
 
Redemption of Series A Preferred Stock
 (967,870) 
Proceeds from issuance of common stock, net of issuance costs
 175,174
 
Net cash (used in) provided by financing activities(141,156) (813,910) 34,129
Increase (decrease) in cash and funds due from banks38,423
 (166,251) 70,636
Cash and funds due from banks at beginning of year215,887
 382,138
 311,502
Cash and funds due from banks at end of year$254,310
 215,887
 382,138
      
Condensed Statements of Income 
 Years Ended December 31,
(in thousands)2016 2015 2014
Income     
Cash dividends received from Synovus Bank$325,000
 199,904
 90,626
Cash distributions received from Synovus Bank
 25,096
 91,374
Interest income2,565
 8,865
 14,262
Other income4,595
 (337) (932)
Total income332,160
 233,528
 195,330
Expenses     
Interest expense52,831
 46,585
 45,726
Other expenses20,652
 10,516
 10,337
Total expenses73,483
 57,101
 56,063
Income before income taxes and equity in undistributed
income (loss) of subsidiaries    
258,677
 176,427
 139,267
Allocated income tax benefit(25,628) (18,808) (16,491)
Income before equity in undistributed income (loss)
of subsidiaries    
284,305
 195,235
 155,758
Equity in undistributed income (loss) of subsidiaries(37,521) 30,847
 39,491
Net income246,784
 226,082
 195,249
Dividends on preferred stock10,238
 10,238
 10,238
Net income available to common shareholders$236,546
 215,844
 185,011
      
Condensed Statements of Comprehensive Income
 December 31, 2016 December 31, 2015 December 31, 2014
(in thousands)Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount Before-tax Amount Tax (Expense) Benefit Net of Tax Amount
Net income$388,451
 (141,667) 246,784
 358,573
 (132,491) 226,082
 302,559
 (107,310) 195,249
Reclassification adjustment for losses realized in net income on cash flow hedges467
 (180) 287
 521
 (201) 320
 448
 (173) 275
Reclassification adjustment for net gains realized in net income on investment securities available for sale(5,763) 2,219
 (3,544) 
 
 
 
 
 
Net unrealized gains on investment securities available for sale2,358
 (908) 1,450
 2,908
 (1,120) 1,788
 21
 (8) 13
Other comprehensive (loss) gain of bank subsidiary(39,080) 15,047
 (24,033) (31,420) 12,098
 (19,322) 46,122
 (17,757) 28,365
Other comprehensive (loss) income$(42,018) 16,178
 (25,840) (27,991) 10,777
 (17,214) 46,591
 (17,938) 28,653
Comprehensive income    $220,944
     208,868
     223,902
                  



Condensed Statements of Cash Flows 
 Years Ended December 31,
(in thousands)2016 2015 2014
Operating Activities     
Net income$246,784
 226,082
 195,249
Adjustments to reconcile net income to net cash provided by operating activities:     
Equity in undistributed loss (income) of subsidiaries37,521
 (30,847) (39,491)
Deferred income tax expense (benefit)17,989
 (2,506) (5,041)
Net increase (decrease) in other liabilities7,746
 (1,709) (22,323)
Net (increase) decrease in other assets(9,214) 1,045
 14,226
Other, net(1,648) (178) (2,041)
Net cash provided by operating activities299,178
 191,887
 140,579
Investing Activities     
Outlays for business combinations(3,408) 
 
Net decrease in short-term notes receivable from non-bank subsidiaries    31,800
 10,000
 39,000
Net cash provided by investing activities28,392
 10,000
 39,000
Financing Activities     
Dividends paid to common and preferred shareholders(69,663) (65,592) (53,043)
Repurchases and agreements to repurchase shares of common stock(263,084) (199,221) (88,113)
Repayments on long-term debt(130,048) (48,553) 
Proceeds from issuance of long-term debt
 246,644
 
Net cash used in financing activities(462,795) (66,722) (141,156)
(Decrease) increase in cash and funds due from banks(135,225) 135,165
 38,423
Cash and funds due from banks at beginning of year389,475
 254,310
 215,887
Cash and funds due from banks at end of year$254,250
 389,475
 254,310
      
For the years ended December 31, 20142016, 2015, and December 31, 2013,2014, the Parent Company paid income taxes of $9.5 million, $8.7 million, and $4.8 million, and $1.5 million, respectively. For the year ended December 31, 2012, the Parent Company received income tax refunds, net of income taxes paid, of $7.8 million. For the years ended December 31, 2014, 20132016, 2015, and 2012,2014, the Parent Company paid interest of $53.1 million, $46.9 million, $49.1and $46.9 million, and $46.5 million, respectively.


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Table of Contents

Note 26 - Supplemental Financial Data
Components of other non-interest income and other operating expenses in excess of 1% of total interest income and total non-interest income for any of the respective years are as follows:
(in thousands) Years Ended December 31,
  2014 2013 2012
Other loan expenses $9,396
 $15,205
 $14,731
Litigation settlement expenses 12,812
 10,000
 
Insurance and bonds 11,801
 12,503
 12,057
Telephone and communications 10,442
 12,403
 12,505
       
 Years Ended December 31,
(in thousands)2016 2015 2014
Litigation settlement/contingency expenses$2,511
 5,110
 12,812
Insurance and bonds12,023
 12,514
 11,801
      
Summary of Quarterly Financial Data (Unaudited)
Presented below is a summary of the unaudited consolidated quarterly financial data for the years ended December 31, 20142016 and 20132015.
20142016
(in thousands, except per share data)
Fourth Quarter 
Third
Quarter
 Second Quarter 
First
Quarter
Fourth Quarter 
Third
Quarter
 Second Quarter 
First
Quarter
Interest income$234,703
 233,394
 232,213
 228,382
$264,534
 256,554
 252,393
 249,323
Net interest income207,456
 206,263
 205,051
 200,514
233,530
 226,007
 221,449
 218,193
Provision for loan losses8,193
 3,843
 12,284
 9,511
6,259
 5,671
 6,693
 9,377
Income before income taxes78,929
 72,656
 73,950
 77,024
108,068
 102,620
 94,031
 83,730
Income tax expense25,756
 25,868
 27,078
 28,608
39,519
 37,375
 33,574
 31,199
Net income (1)
53,173
 46,788
 46,872
 48,416
Net income available to common shareholders (1)
$50,612
 44,229
 44,313
 45,857
Net income68,549
 65,245
 60,457
 52,531
Net income available to common shareholders$65,990
 62,686
 57,898
 49,972
Net income per common share, basic0.37
 0.32
 0.32
 0.33
$0.54
 0.51
 0.46
 0.39
Net income per common share, diluted0.37
 0.32
 0.32
 0.33
0.54
 0.51
 0.46
 0.39
              
20132015
Fourth Quarter 
Third
Quarter
 Second Quarter 
First
Quarter
Fourth Quarter (1)
 
Third
Quarter
 Second Quarter 
First
Quarter
Interest income$233,258
 233,852
 231,513
 230,391
$242,814
 238,093
 233,654
 231,401
Net interest income204,331
 203,970
 202,077
 199,814
212,620
 207,790
 203,644
 203,263
Provision for loan losses14,064
 6,761
 13,077
 35,696
5,021
 2,956
 6,636
 4,397
Income before income taxes59,710
 73,459
 72,906
 46,553
90,741
 93,986
 88,034
 85,812
Income tax expense21,130
 27,765
 27,371
 16,979
32,342
 36,058
 32,242
 31,849
Net income (2)
38,580
 45,694
 45,535
 29,574
Net income available to common shareholders (2)
$35,850
 37,188
 30,717
 14,798
Net income 58,398
 57,928
 55,792
 53,963
Net income available to common shareholders $55,839
 55,369
 53,233
 51,404
Net income per common share, basic0.26
 0.27
 0.25
 0.13
$0.43
 0.42
 0.40
 0.38
Net income per common share, diluted0.26
 0.27
 0.24
 0.11
0.43
 0.42
 0.40
 0.38
              
(1) The results for the three months ended December 31, 2015 include an out-of-period adjustment that increased the provision for loan losses by $12.9 million, resulting from the correction of an error that arose in 2012 which management identified during the fourth quarter of 2014 results include restructuring charges of $3.5 million.2015. The correction increased the provision for loan losses by $13.3 million for the full year 2015.
(2) The fourth quarter of 2013 results include litigation settlement expenses of $10.0 million and restructuring charges of $3.8 million.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
NONE.
ITEM 9A. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures. In connection with the preparation of this Annual Report on Form 10-K, an evaluation was carried out by Synovus' management, with the participation of Synovus' Chief Executive Officer and Chief Financial Officer, of the effectiveness of Synovus' disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934 (Exchange Act)). Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and

155


reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosures. Based on that evaluation, Synovus' Chief Executive Officer and Chief Financial Officer have concluded that, as of December 31, 20142016, Synovus' disclosure controls and procedures were effective.
Synovus regularly engages in productivity and efficiency initiatives to streamline operations, reduce expenses, and increase revenue. Additionally, investment in new and updated information technology systems has enhanced information gathering and processing capabilities, and allowed management to operate in a more centralized environment for critical processing and monitoring functions. Management of Synovus is responsible for identifying, documenting, and evaluating the adequacy of the design and operation of the controls implemented during each process change described above. There have been no material changes in Synovus' internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the periodyear ended December 31, 20142016 that has materially affected, or is reasonably likely to materially affect, Synovus' internal control over financial reporting.
Management's Report on Internal Control Over Financial Reporting. Management of Synovus is responsible for establishing and maintaining effective internal control over financial reporting for Synovus Financial Corp. and its subsidiaries (“we” and “our”), as that term is defined in Exchange Act Rules 13a-15(f). Synovus conducted an evaluation of the effectiveness of our internal control over Synovus' financial reporting as of December 31, 20142016 based on criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on that evaluation, we concluded that our internal control over financial reporting is effective as of December 31, 20142016.
KPMG LLP, an independent registered public accounting firm, has audited the consolidated financial statements included in this Annual Report and has issued a report on the effectiveness of our internal control over financial reporting, which report is included in "Part II - Item 8. Financial Statements and Supplementary Data" of this Report.

/s/ Kessel D. Stelling                        /s/ Thomas J. PrescottKevin S. Blair
Kessel D. Stelling                        Thomas J. PrescottKevin S. Blair
Chairman of the Board, President and Chief Executive Officer        Executive Vice President and Chief Financial Officer
Changes in Internal Control Over Financial Reporting. No change in our internal control over financial reporting occurred during the fourth fiscal quarter ended December 31, 20142016 covered by this Report that materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
ITEM 9B. OTHER INFORMATION
NONE.


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Table of Contents

Part III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE
GOVERNANCE
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“PROPOSALS TO BE VOTED ON” - “PROPOSAL 1: ELECTION OF 1312 DIRECTORS”;
“EXECUTIVE OFFICERS”;
“SECTION 16(a) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE”; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Consideration of Director Candidates - Shareholder Candidates” and “Committees of the Board” - “Audit Committee.”
We have a Code of Business Conduct and Ethics that applies to all directors, officers and employees, including our principal executive officer, principal financial officer and chief accounting officer. You can find our Code of Business Conduct and Ethics in the Corporate Governance section of our website at www.synovus.com/governance.investor.synovus.com. We will post any amendments to the Code of Business Conduct and Ethics and any waivers that are required to be disclosed by the rules of either the SEC or the NYSE in the Corporate Governance section of our website.
Because our common stock is listed on the NYSE, our chief executive officer is required to make, and he has made, an annual certification to the NYSE stating that he was not aware of any violation by us of the corporate governance listing standards of the NYSE. Our chief executive officer made his annual certification to that effect to the NYSE as of May 6, 2014.3, 2016. In addition, we have filed, as exhibits to this Annual Report, the certifications of our chief executive officer and chief financial officer required under Section 302 of the Sarbanes-Oxley Act of 2002.
ITEM 11. EXECUTIVE COMPENSATION
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“DIRECTOR COMPENSATION”;
“EXECUTIVE COMPENSATION” - “Compensation Discussion and Analysis”; “Compensation Committee Report”; “Summary Compensation Table” and the compensation tables and related information which follow the Summary Compensation Table; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Committees of the Board” - “Compensation Committee Interlocks and Insider Participation.”
The information included under the heading “Compensation Committee Report” in our Proxy Statement is incorporated herein by reference; however, this information shall not be deemed to be “soliciting material” or to be “filed” with the Commission or subject to regulation 14A or 14C, or to the liabilities of Section 18 of the Securities Exchange Act of 1934, as amended.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Information pertaining to equity compensation plans is contained in "Part II - Item 8. Financial Statements and Supplementary Data - Note 21 - Legal Proceedings, Note 22 - Employment Expenses and Benefit Plans, and Note 23 - Shared-Based Compensation" of this Report and are incorporated herein by reference.
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“STOCK OWNERSHIP OF DIRECTORS AND EXECUTIVE OFFICERS”; and
“PRINCIPAL SHAREHOLDERS.”
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS”; and
“CORPORATE GOVERNANCE AND BOARD MATTERS” - “Independence.”


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ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES
Information included under the following captions in our Proxy Statement is incorporated in this document by reference:
“AUDIT COMMITTEE REPORT” - “KPMG LLP Fees and Services” (excluding the information under the main caption “AUDIT COMMITTEE REPORT”); and
“AUDIT COMMITTEE REPORT” - “Policy on Audit Committee Pre-Approval.”



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Part IV

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a) 1. Financial Statements
The following consolidated financial statements of Synovus and our subsidiaries and related reports of Synovus' independent registered public accounting firm are incorporated in this Item 15. by reference from Part II - Item 8. Financial Statements and Supplementary Data of this Report.
Consolidated Balance Sheets as of December 31, 20142016 and 20132015
Consolidated Statements of Income for the Years ended December 31, 2014, 20132016, 2015 and 20122014
Consolidated Statements of Changes in Equity and Comprehensive Income for the Years Ended December 31, 2014, 20132016, 2015 and 20122014
Consolidated Statements of Cash Flows for the Years Ended December 31, 2014, 20132016, 2015 and 20122014
Notes to Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm (on consolidated financial statements)
Report of Independent Registered Public Accounting Firm (on the effectiveness of internal control over financial reporting)
Management's Report on Internal Control Over Financial Reporting is incorporated by reference from Part II - Item 9A. Controls and Procedures of this Report.
2. Financial Statement Schedules
None are applicable because the required information has been incorporated in the consolidated financial statements and notes thereto of Synovus and our subsidiaries which are incorporated in this Report by reference.
3. Exhibits
The following exhibits are filed herewith or are incorporated to other documents previously filed with the SEC. With the exception of those portions of the Proxy Statement that are expressly incorporated by reference in this Report, such documents are not to be deemed filed as part of this Report.


159















Exhibit
Number
 Description
  
3.1
 Amended and Restated Articles of Incorporation of Synovus, as amended, incorporated by reference to Exhibit 3.1 of Synovus’ Quarterly Report on Form 10-Q for the quarter ended June 30, 2010, as filed with the SEC on August 9, 2010.
   
3.2
 Articles of Amendment to the Amended and Restated Articles of Incorporation of Synovus with respect to the Series C Preferred Stock, incorporated by reference to Exhibit 3.1 to Synovus' Current Report of Form 8-K dated July 25, 2013, as filed with the SEC on July 25, 2013.
  
3.3
 Articles of Amendment to the Amended and Restated Articles of Incorporation of Synovus, incorporated by reference to Exhibit 3.1 to Synovus' Current Report on Form 8-K dated April 29, 2014, as filed with the SEC on April 29, 2014.
   
3.4
 Articles of Amendment to the Amended and Restated Articles of Incorporation of Synovus, incorporated by reference to Exhibits 3.1 to Synovus' Current Report on Form 8-K dated May 19, 2014, as filed with SEC on May 19, 2014.
   
3.5
 Bylaws, as amended, of Synovus, incorporated by reference to Exhibit 3.1 of Synovus' Current Report on Form 8-K dated November 8, 2010, as filed with the SEC on November 9, 2010.
  
4.1
 Specimen stock certificate for Fixed Rate Cumulative Perpetual Preferred Stock, Series A, incorporated by reference to Exhibit 4.2 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
4.2
 Specimen stock certificate for Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series C, incorporated by reference to Exhibit 4.1 of Synovus' Current Report in Form 8-K dated July 25, 2013, as filed with the SEC on July 25, 2013.
   
4.3
 Warrant for purchase of up to 15,510,737 shares of Synovus common stock, incorporated by reference to Exhibit 4.1 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
  
4.4
 Shareholder Rights Plan, dated as of April 26, 2010, between Synovus Financial Corp. and Mellon Investor Services LLC, as Rights Agent, which includes the Form of Articles of Amendment to the Articles of Incorporation of Synovus Financial Corp. (Series B Participating Cumulative Preferred Stock) as Exhibit A, the Summary of Terms of the Rights Agreement as Exhibit B and the Form of Right Certificate as Exhibit C, incorporated by reference to Exhibit 4.1 of Synovus’ Current Report on Form 8-K dated April 26, 2010, as filed with the SEC on April 26, 2010.
  
4.5
 Amendment No. 1 dated as of September 6, 2011 to Shareholder Rights Plan between Synovus Financial Corp. and American Stock Transfer & Trust Company, LLC, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated September 6, 2011, as filed with the SEC on September 6, 2011.
   
4.6
 Amendment No. 2 dated as of April 24, 2013 to Shareholder Rights Plan between Synovus Financial Corp. and American Stock Transfer & Trust Company, LLC, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated April 24, 2013, as filed with the SEC on April 24, 2013.
   
4.7
 Amendment No. 3 dated as of April 20, 2016 to Shareholder Rights Plan between Synovus Financial Corp. and American Stock Transfer & Trust Company, LLC, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated April 20, 2016, as filed with the SEC on April 21, 2016.


Exhibit
Number
Description
4.8
Summary of Plan Adjustments, effective as of May 16, 2014, to Shareholder Rights Plan between Synovus Financial Corp. and American Stock Transfer & Trust Company, LLC, incorporated by reference to Exhibit 99.2 of Synovus' Current Report on Form 8-K dated May 19, 2014, as filed with the SEC on May 19, 2014.
   

160


Exhibit
Number
Description
4.84.9
 Indenture, dated as of June 20, 2005, between Synovus Financial Corp. and The Bank of New York Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Registration Statement on Form S-4 (No. 333-126767) filed with the SEC on July 21, 2005.
   
4.94.10
 Senior Notes Indenture, dated as of February 13, 2012, between Synovus Financial Corp. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated February 8, 2012, as filed with the SEC on February 13, 2012.
   
4.104.11
Subordinated Indenture, dated as of December 7, 2015, between Synovus Financial Corp. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 of Synovus' Current Report on Form 8-K dated December 2, 2015, as filed with the SEC on December 7, 2015.
4.12
First Supplemental Indenture, dated as of December 7, 2015, between Synovus Financial Corp. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.2 of Synovus' Current Report on Form 8-K dated December 2, 2015, as filed with the SEC on December 7, 2015.
4.13
 Specimen Physical Stock Certificate of Synovus, incorporated by reference to Exhibit 4.1 to Synovus' Current Report on Form 8-K dated May 19, 2014, as filed with SEC on May 19, 2014.
   
10.1
 Letter Agreement (including Securities Purchase Agreement – Standard Terms incorporated by reference therein) dated December 19, 2008, between Synovus and the United States Department of the Treasury, incorporated by reference to Exhibit 10.1 of Synovus’ Current Report on Form 8-K dated December 17, 2008, as filed with the SEC on December 22, 2008.
   
10.2
 Indemnification and Insurance Matters Agreement by and between Synovus and Total System Services, Inc., dated as of November 30, 2007, incorporated by reference to Exhibit 10.3 of Synovus’ Current Report on Form 8-K dated November 30, 2007, as filed with the SEC on November 30, 2007.
10.3
Tax Sharing Agreement by and among Synovus, Columbus Bank and Trust Company and Total System Services, Inc., dated as of November 30, 2007, incorporated by reference to Exhibit 10.5 of Synovus’ Current Report on Form 8-K dated November 30, 2007, as filed with the SEC on November 30, 2007.
10.4
Synovus Financial Corp. 2011 Director Stock Purchase Plan, incorporated by reference to Exhibit 99.1 of Synovus' Current Report on Form 8-K dated April 27, 2011, as filed with the SEC on May 3, 2011.*
   
10.510.3
 Amendment No. 1 dated September 6, 2011 to Synovus Financial Corp. 2011 Director Stock Purchase Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated September 6, 2011, as filed with the SEC on September 6, 2011.*
   
10.610.4
 Amendment No. 2 dated February 28, 2013 to Synovus Financial Corp. 2011 Director Stock Purchase, incorporated by reference to Exhibit 10.6 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on March 1, 2013. *
   
10.710.5
 Synovus Financial Corp. 2011 Employee Stock Purchase Plan, incorporated by reference to Exhibit 10.1 of Synovus' Registration Statement on Form S-8 (Registration No. 333-174265), as filed with the SEC on May 17, 2011.*
   
10.810.6
 Synovus Financial Corp. 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.4 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2001, as filed with the SEC on March 21, 2002.*
   
10.910.7
 Amended and Restated Synovus Financial Corp. Directors' Deferred Compensation Plan, incorporated by reference to Exhibit 10.2 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2008, as filed with the SEC on August 8, 2008.*
   
10.1010.8
 Synovus Financial Corp. Executive Salary Contribution Death Benefit Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2009, as filed with the SEC on August 10, 2009.*
   
10.11
Agreement in Connection with Personal Use of Company Aircraft, incorporated by reference to Exhibit 10.7 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2005, as filed with the SEC on March 7, 2006.*

161


Exhibit
Number
 Description
  
10.1210.9
 Third Amended and Restated Synovus Financial Corp. Deferred Compensation Plan, incorporated by reference to Exhibit 10.15 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2012, as filed with the SEC on March 1, 2013.*`
  
10.1310.10
 Form of Change of Control Agreement for executive officers, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended June 30, 2008, as filed with the SEC on August 8, 2008.*
  
10.1410.11
 Form of Change of Control Agreement for executive officers, incorporated by reference to Exhibit 10.17 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2013, as filed with the SEC on February 28, 2014.*
  
10.1510.12
 Riverside Bank Amended and Restated Salary Continuation Agreement adopted as of June 1, 2005 by and between Riverside Bank and Kessel D. Stelling, incorporated by reference to Exhibit 10.17 of Synovus' Annual Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*
  
10.16
Form of Stock Option Agreement for the: (i) Synovus Financial Corp. 1994 Long-Term Incentive Plan and (ii) Synovus Financial Corp. 2002 Long-Term Incentive Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the quarter ended September 30, 2004, as filed with the SEC on November 9, 2004.*
10.17
Form of Stock Option Agreement for the Synovus Financial Corp. 2002 Long-Term Incentive Plan for grants made subsequent to January 18, 2006, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 18, 2006, as filed with the SEC on January 18, 2006.*
10.1810.13
 Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*
   
10.1910.14
 Form of Restricted Stock Award Agreement for restricted stock awards underAmendment No. 1 to the Synovus Financial Corp. 2007 Omnibus Plan incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.February 9, 2017.*
   
10.20
Form of Performance-Based Restricted Stock Award Agreement for performance-based restricted stock awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.3 of Synovus' Current Report on Form 8-K dated April 25, 2007, as filed with the SEC on April 25, 2007.*
10.2110.15
 Form of Revised Stock Option Agreement for stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 29, 2008, as filed with the SEC on January 29, 2008.*
   
10.22
Form of Revised Restricted Stock Unit Agreement for restricted stock unit awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.33 of Synovus' Annual Report on Form 10-K for the fiscal year ended December 31, 2007, as filed with the SEC on February 29, 2008.*
10.2310.16
 Form of Retention Stock Option Agreement for retention stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 29, 2008, as filed with the SEC on January 29, 2008.*
   
10.24
Form of TARP Restricted Stock Unit Award Agreement for awards to executive officers and the top 20 most highly-compensated employees under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 28, 2010, as filed with the SEC on January 29, 2010.*

162


Exhibit
Number
Description
10.2510.17
 Form of Restricted Stock Option Agreement for 2010 stock option awards under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated January 29, 2010, as filed with the SEC on January 29, 2010.*
  
10.2610.18
Synovus Financial Corp. 2013 Omnibus Plan.*
10.19
Amendment No. 1 to the Synovus Financial Corp. 2013 Omnibus Plan dated February 9, 2017.*
10.20
 Form of Market Restricted Stock Unit Agreement for market restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated December 11, 2013, as filed with the SEC on December 13, 2013.*
  
10.2710.21
 Form of Performance Stock Unit Agreement for performance-based restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated January 22, 2014, as filed with the SEC on January 24, 2014.*
  
10.2810.22
 Form of 2014 Market Restricted Stock Unit Agreement for market restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.3 of Synovus' Current Report on Form 8-K dated January 22, 2014, as filed with the SEC on January 24, 2014.*
  


10.29
Exhibit
Number
 Form of TARP Restricted Stock Unit Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*Description
  
10.3010.23
 Form of Restricted Stock Unit Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.2 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*
  
10.3110.24
 Form of Stock Option Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.3 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*
  
10.3210.25
 Form of Director Restricted Stock Unit Agreement for the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 to Synovus' Current Report on Form 8-K dated June 18, 2013, as filed with the SEC on June 20, 2013.*
  
10.3310.26
 Form of Indemnification Agreement for directors and executive officers of Synovus, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated July 26, 2007, as filed with the SEC on July 26, 2007.*
  
10.3410.27
 Summary of Annual Base Salaries of Synovus' Named Executive Officers.*
  
10.3510.28
 Summary of Board of Directors Compensation*Compensation, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the period ended March 31, 2016, as filed with the SEC on May 5, 2016.*
   
10.3610.29
 First Amendment to the Bank of North Georgia Amended and Restated Salary Continuation Agreement dated September 10, 2007, effective as of January 1, 2005, by and between Bank of North Georgia, as successor in interest to Riverside Bank, and Kessel D. Stelling, Jr., incorporated by reference to Exhibit 10.37 of Synovus' Current Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*
   
10.3710.30
 Riverside Bank Split Dollar Agreement dated December 23, 1999, by and between Riverside Bank and Kessel D. Stelling, Jr., incorporated by reference to Exhibit 10.38 of Synovus' Current Report on Form 10-K for the period ended December 31, 2011, as filed with the SEC on February 29, 2012.*
   

163


Exhibit
Number
Description
10.3810.31
 Form of Non-Employee Director Restricted Stock Unit Award Agreement under the Synovus Financial Corp. 2007 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Quarterly Report on Form 10-Q for the period ended March 31, 2012, as filed with the SEC on May 10, 2012.*
  
10.3910.32
 Synovus Financial Corp. Clawback Policy, incorporated by reference to Exhibit 10.44 of Synovus' Annual Report on Form 10-K for the period ended December 31, 2013, as filed with the SEC on FeberuaryFebruary 28, 2014.*
10.33
Form of Revised Performance Stock Unit Agreement for performance-based restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.1 of Synovus' Current Report on Form 8-K dated February 11, 2016, as filed with the SEC on February 18, 2016.*
10.34
Form of Revised Market Restricted Stock Unit Agreement for market restricted stock awards under the Synovus Financial Corp. 2013 Omnibus Plan, incorporated by reference to Exhibit 10.2 of Synovus' Current Report on Form 8-K dated February 11, 2016, as filed with the SEC on February 18, 2016.*
  
12.1
 Ratio of Earnings to Fixed Charges.


Exhibit
Number
Description
   
14
 Code of Business Conduct and Ethics, incorporated by reference to Exhibit 99.1 of Synovus' Current Report of Form 8-K dated October 24, 2014, as filed with the SEC on October 24, 2014.
   
21.1
 Subsidiaries of Synovus Financial Corp.
   
23.1
 Consent of Independent Registered Public Accounting Firm.
  
24.1
 Powers of Attorney contained on the signature pages of this 20142016 Annual Report on Form 10-K and incorporated herein by reference.
  
31.1
 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
31.2
 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
32
 Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
   
101
 Interactive Data File
  
*Indicates management contracts and compensatory plans and arrangements.
(b) Exhibits
See the response to Item 15(a)(3) above.
(c) Financial Statement Schedules
See the response to Item 15(a)(2) above.



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Table of Contents

SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, Synovus Financial Corp. has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized.
  SYNOVUS FINANCIAL CORP.
    
Date:March 2, 2015February 27, 2017By: /s/ Kessel D. Stelling
    Kessel D. Stelling
    
Chairman of the Board, President and Chief Executive Officer
(Duly Authorized Officer and Principal Executive Officer)

POWER OF ATTORNEY
KNOW ALL MEN BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Kessel D. Stelling. and Thomas J. PrescottKevin S. Blair and each of them, his or her true and lawful attorney(s)-in-fact and agent(s), with full power of substitution and resubstitution, for him or her and in his or her name, place and stead, in any and all capacities, to sign any or all amendments to this report and to file the same, with all exhibits and schedules thereto, and other documents in connection therewith, with the Securities and Exchange Commission, granting unto said attorney(s)-in-fact and agent(s) full power and authority to do and perform each and every act and thing requisite and necessary to be done in and about the premises, as fully to all intents and purposes as he or she might or could do in person, hereby ratifying and confirming all that said attorney(s)-in-fact and agent(s), or their substitute(s), may lawfully do or cause to be done by virtue hereof.
Pursuant to the requirements of Section 13 or 15(d) the Securities Exchange Act of 1934, as amended, this report has been signed by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
Signature Title Date
   
/s/ Kessel D. Stelling 
Chairman of the Board, President,
Chief Executive Officer and Director
 March 2, 2015February 27, 2017
Kessel D. Stelling (Principal Executive Officer)  
   
/s/ Thomas J. PrescottKevin S. Blair 
Executive Vice President and
Chief Financial Officer
 March 2, 2015February 27, 2017
Thomas J. PrescottKevin S. Blair (Principal Financial Officer)  
   
/s/ Liliana C. McDaniel Chief Accounting Officer March 2, 2015February 27, 2017
Liliana C. McDaniel (Principal Accounting Officer)  
   
/s/ Catherine A. Allen Director March 2, 2015February 27, 2017
Catherine A. Allen    
   
/s/ Tim E. Bentsen Director March 2, 2015February 27, 2017
Tim E. Bentsen
DirectorFebruary 27, 2017
F. Dixon Brooke, Jr.    
     
/s/ Stephen T. Butler Director March 2, 2015February 27, 2017
Stephen T. Butler    
     
/s/ Elizabeth W. CampDirectorMarch 2, 2015
Elizabeth W. Camp

165


Signature Title Date
   
/s/ Elizabeth W. CampDirectorFebruary 27, 2017
Elizabeth W. Camp
/s/ T. Michael Goodrich Director March 2, 2015February 27, 2017
T. Michael Goodrich    
   
/s/ V. Nathaniel HansfordDirectorMarch 2, 2015
V. Nathaniel Hansford
/s/ Mason H. LamptonDirectorMarch 2, 2015
Mason H. Lampton
/s/ Jerry W. Nix Director March 2, 2015February 27, 2017
Jerry W. Nix    
   
/s/ Harris Pastides Director March 2, 2015February 27, 2017
       Harris Pastides    
     
/s/ Joseph J. Prochaska, Jr. Director March 2, 2015February 27, 2017
       Joseph J. Prochaska, Jr.    
     
/s/ Melvin T. Stith Director March 2, 2015February 27, 2017
Melvin T. Stith    
   
/s/ Barry L. Storey Director March 2, 2015February 27, 2017
Barry L. Storey    
   
/s/ Philip W. Tomlinson Director March 2, 2015February 27, 2017
Philip W. Tomlinson    
     




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