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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
FORM 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 20222023
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _____________ to _____________
Commission File Number: 001-39645
GUILD HOLDINGS COMPANY
(Exact Name of Registrant as Specified in its Charter)
_______________
Delaware85-2453154
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
5887 Copley Drive
San Diego, California
92111
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (858) 560-6330
_______________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading
Symbol(s)
Name of each exchange on which registered
Class A common stock, $0.01 par value per shareGHLDThe New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None.
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No x
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes No x
Note – Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Exchange Act from their obligations under those Sections.
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
  Emerging Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the
Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant's executive officers during the relevant recovery period pursuant to §240.10D-1(b).
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No x
The aggregate market value of the voting and non-voting stock held by non-affiliates of the registrant as of June 30, 2022,2023, the last business day of the registrant's most recently completed second fiscal quarter, was $135.9$151.9 million based upon the closing price reported for such date on the New York Stock Exchange. 
As of March 6, 2023,7, 2024, the registrant had 20,552,57820,771,607 shares of Class A common stock outstanding and 40,333,019 shares of Class B common stock outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’sour definitive proxy statement to be filed withfor the Securities and Exchange Commission pursuant to Regulation 14A under the Securities Exchange Act of 1934, as amended, relating to the registrant’s2024 Annual Meeting of Stockholders, to be held on May 3, 2023,filed within 120 days of the end of the fiscal year covered by this report, are incorporated herein by reference for purposes ofin responses to Items 10, 11, 12, 13 and 14 of Part III of this Annual Report on Form 10-K. The definitive proxy statement will be filed with the Securities and Exchange Commission not later than 120 days after the registrant’s fiscal year ended December 31, 2022.



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GUILD HOLDINGS COMPANY
Annual Report on Form 10-K for the Year Ended December 31, 20222023
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Guild Mortgage Company, a California corporation, incorporated in 1960, was our operating company prior to our initial public offering (the “IPO”) and became a wholly-owned subsidiary of Guild Holdings Company, a Delaware corporation, incorporated in 2020, in connection with a series of reorganization transactions consummated in connection with the IPO. Prior to the consummation of the reorganization transactions and in reference to events which took place prior to the consummation of the reorganization transactions, unless the context requires otherwise, the words “Guild,” “we,” the “Company,” “us,” and “our” refer to Guild Mortgage Company and its consolidated subsidiaries. Subsequent to the consummation of the reorganization transactions and in reference to events which have taken place subsequent to the consummation of the reorganization transactions, unless the context requires otherwise, the words “Guild,” “we,” the “Company,” “us,” and “our” refer to Guild Holdings Company and its consolidated subsidiaries.
CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS
ThisGuild Holdings Company, a Delaware corporation, together with its subsidiaries, is referred to in this Annual Report on Form 10-K (this “Annual Report”) as “Guild,” “we,” “us,” “our,” and the “Company.” This Annual Report contains forward-looking statements. These forward-lookingforward looking statements that reflect our current views with respect to, among other things, future events and our financial performance. These statements are often, but not always, made through the use of words or phrases such as “may,” “should,” “could,” “predict,” “potential,” “believe,” “will likely result,” “expect,” “continue,” “will,” “anticipate,” “seek,” “estimate,” “intend,” “plan,” “projection,” “would” and “outlook,” or the negative version of those words or other comparable words or phrases of a future or forward-looking nature. These forward-looking statements are not historical facts and are based on current expectations, estimates and projections about our industry, management’s beliefs and certain assumptions made by management, many of which, by their nature, are inherently uncertain and beyond our control. Accordingly, we caution you that any such forward-looking statements are not guarantees of future performance and are subject to risks, assumptions and uncertainties that are difficult to predict. Although we believe that the expectations reflected in these forward-looking statements are reasonable as of the date made, actual results, may prove to beevents or circumstances could differ materially different from the results, events or circumstances expressed or implied by the forward-looking statements.
Important factors that could cause our actual results to differ materially from those indicated inexpressed or implied by these forward-looking statements include, but are not limited to, those factors described below under "Summary of Risk Factors" and in Part I, Item 1A. "Risk Factors"“Risk Factors” in this Annual Report.
You should not rely upon forward-looking statements as predictions of future events. We have based the forward-looking statements contained in this Annual Report primarily on our current expectations and projections about future events and trends that we believe may affect our business, financial condition, results of operations and prospects. The outcome of the events described in these forward-looking statements is subject to risks, uncertainties and other factors described in the section titled “Risk Factors” and elsewhere in this Annual Report. Moreover, we operate in a very competitive environment. New In addition, new risks and uncertainties emerge from time to time and it is not possible for us to predict all risks and uncertainties that could have an impact on the forward-looking statements contained in this Annual Report.
We cannot assure you that the results, events and circumstances reflected in the forward-looking statements will be achieved or occur, and actual results, events or circumstances could differ materially from those described in the forward-looking statements.
The forward-looking statements made in this Annual Report relate only to events as of the date on which the statements are made. We undertake nodisclaim any obligation to update any forward-looking statements made in this Annual Report to reflect events or circumstances after the date of this Annual Report or to reflect new information or the occurrence of unanticipated events, except as required by law. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements and you should not place undue reliance on our forward-looking statements. Our forward-looking statements do not reflect the potential impact of any future acquisitions, mergers, dispositions, joint ventures, or investments we may make.

SUMMARY OF RISK FACTORS

Below is a summary of the principalmaterial factors that make an investment in our Class A common stock speculative or risky. This summary does not address all of the risks that we face. AdditionalA discussion of the risks summarized in this risk factor summary and other risks that we face, can be found below under Part I, Item 1A. “Risk Factors” andFactors.” These risk factors should be carefully considered, together with other information in this Annual Report and our other filings with the Securities and Exchange Commission ("SEC"), before making an investment decision regarding our Class A common stock.

Risks Related to Our Business
A disruption in the secondary home loan market or our ability to sell the loans that we originate may continue tocould have a detrimental effect on our business.
Macroeconomic and U.S. residential real estate market conditions have and could furthermay continue to materially and adversely affect our clients, origination volume, revenue and results of operations.
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WeBecause we are highly dependent on certain U.S. government-sponsored entities and government agencies, andwe may be adversely impacted by any organizational or pricing changes or changes in our relationship with these entities their guidelines or their current roles could materially and adversely affect us.agencies.
Changes in prevailing interest rates or U.S. monetary policies have had and may continue to have a detrimental effect on our business. Our hedging strategies may not be successful in mitigating interest rate risk.
Our servicing rights are subject to termination with or without cause.
If a significant number of our warehouse lines of credit, on which we are highly dependent, are terminated or reduced, we may be unable to find replacement financing on favorable terms, or at all, which would have a material adverse effect on us.
Our existing and any future indebtedness could adversely affect our liquidity and our ability to operate our business.business, our financial condition or the results of our operations.
A significant disruption inIf we do not maintain and improve the technology infrastructure that supports our origination and servicing platform could harm us.or if we suffer any significant disruption in service on our platform, our ability to serve our clients may be materially and adversely impacted.
Acquisitions orand investments have in the past, and may in the future, cause our financial results to differ from our expectations or the expectations of the investment community and we may not be able to achieve anticipated benefits from such acquisitions orand investments.
Pressure from existing and new competitors may adversely affect us.our business, operating results, financial condition and prospects.
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Our failure to maintain or grow our historical referral relationships with our referral partners may materially and adversely affect us.
ServicingWe are required to make servicing advances that can be subject to delays in recovery or may not be recoverable at all.in certain circumstances.
A substantial portion of our assets are measured at fair value. From time to time our estimates of the fairtheir value of certain assets prove to be inaccurate and we are required to write them down.
The success and growth of our business will depend upon our ability to adapt to and implement technological changes and to develop and market attractive products and services.
Failure or perceived failureAdverse events to comply with existing or future laws, regulations, contracts, self-regulatory schemes, standards, and other obligations related to data privacy and security (including security incidents)our clients could harm our business. Compliance or the actual or perceived failure to comply with such obligationsoccur, which can result in substantial losses that could increase the costs of our services, limit their use or adoption, and otherwise negativelyadversely affect our operating results and business.financial condition.
Our business maycould be materially and adversely affected by a cybersecurity breach or other vulnerability involving our computer systems or those of certain of our third-party service providers.
Operating and growing our business may require additional capital, thatand if capital is not available to us, our business, operating results, financial condition, and prospects may not be available.suffer.
We are subject to certain operational risks, including, but not limited to, employee or customer fraud, the obligation to repurchase sold loans in the event of a documentation error, and data processing system failures and errors.
We are periodically required to repurchase mortgage loans that we have sold or indemnify purchasers of our mortgage loans, including if these loans fail to meet certain criteria or characteristics.loans.
The COVID-19 pandemic has created economic, financial and public health disruptions that have and are expected to continue to adversely affect the national economy and the local economies in the communities in which we operate.
Seasonality may cause fluctuations in our financial results.
If we fail to protect our brand and reputation, our ability to grow our business and increase the volume of mortgages we originate and service may be adversely affected.
We are subject to certain risks associated with investing in real estate and real estate related assets, including risks of loss from adverse weather conditions, man-made or natural disasters, pandemics, terrorist attacks and the effects of climate change.
If we are unable to attract, integrate and retain qualified personnel, our ability to develop and successfully grow our business could be harmed.
Our risk management strategies may failnot be fully effective in mitigating our risk exposures in all market environments or against all types of risk.
Risks Related to Regulatory Environment
Changes in, or our failure to comply with, the highly complex legal and regulatory framework (including state licensing requirements) governingapplicable to our mortgage loan origination and servicing activities.activities could harm our business, operating results, financial condition, and prospects.
Our failure to comply with fair lending laws and regulations could lead to a wide variety of negative consequences.
Our failure to obtain and maintain the appropriate state licenses would prohibit us from originating or servicing mortgages in those states and adversely affect our operations.
Changes in the guidelines of the GSEs, FHA, VA, USDA, and Ginnie Mae could adversely affect our business.
Material changes to the laws, regulations or practices applicable to reverse mortgage programs operated by FHA and HUD could adversely affect our reverse mortgage business.
Our actual or perceived failure to comply with stringent and evolving legal obligations related to data privacy and security may materially and adversely affect us.
We may from time to time be subject to litigation, which may be extremely costly to defend, could result in substantial judgment or settlement costs and could subject us to other remedies.
Risks Related to Our Organization and Structure
We are controlled by McCarthy Capital Mortgage Investors, LLC (“MCMI”), and MCMI’s interests may conflict with our interests and the interests of our other stockholders.
We areAs a “controlled company” and maycompany,” we rely on exemptions from certain corporate governance requirements that provide protection to stockholders of other companies.
Our directors and executive officers have significant control over our business.
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We are a holding company and depend upon distributions from Guild Mortgage Company LLC ("GMC")GMC to meet our obligations.
Risks Related to our Class A Common Stock
Sales of a substantial number of shares of our Class A common stock by our existing stockholders in the public market could cause the price of our Class A common stock to fall.
Our issuance of capital stock in connection with financings, acquisitions, investments, our equity incentive plans or otherwise would dilute all other stockholders.
There is no assurance that we will pay dividends in the future.
Certain provisions in our certificate of incorporation and bylaws and of Delaware law may prevent or delay an acquisition of Guild, which could decrease the trading price of our stock.
The dual class structure of our common stock may adversely affect the trading market offor our Class A common stock.
Risks Related to Being a Public Company
We have previously identified material weaknesses inOur quarterly and annual operating results or other operating metrics may fluctuate significantly and may not meet expectations of research analysts, which could cause the trading price of our Class A common stock to decline.
If we fail to maintain effective internal control over financial reporting and ineffectiveor disclosure controls and procedures.
Additional risksprocedures, we may be unable to report our financial results accurately on a timely basis, which would result in the loss of investor confidence, delisting, claims or investigations, and uncertainties not presently knowncause the market price of our Class A common stock to us or that we currently deem immaterial also may impair our business, financial condition, results of operations and cash flows.decline.
PART I

ITEM 1. BUSINESS
Guild Holdings Company, including our consolidated subsidiaries (collectively, “Guild”, “we”, “us” or “our”) is a growth-oriented mortgage company that employs a relationship-based loan sourcing strategy to execute on our mission of delivering the promise of homeownership in neighborhoods and communities across
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the United States. Our business model is centered on providing a personalized mortgage-borrowing experience that is delivered by our knowledgeable loan officers and supported by our diverse product offerings.
Our business is operated through our wholly-owned subsidiary, Guild whichMortgage Company. Guild Mortgage Company was initially incorporated in Californiafounded in 1960 as in California.
Guild Mortgage Company, is among the longest-operating mortgage seller-servicers in the United States. Over the course of our operating history, we have navigated numerous economic cycles and market dislocations. We have also expanded our retail origination operation to 49 states, operating our origination segment from approximately 350 office locations. and we have developed end-to-end technology systems, a reputable brand, industry expertise and many durable relationships with our clients and members of our referral network.
In 2007, seeing an opportunity to expand our sales and production strategy and grow our market share, a management-led partnership that included a majority investment from Fulcrum Mortgage, LLC, now known as MCMI, acquired Guild Mortgage Company from its founder and created a California limited liability company, Guild Investors, LLC, as the parent entity. Following the acquisition, we embarked on a growth strategy focused on prudently expanding our geographic footprint beyond the West Coast. In July 2021, we completed our acquisition of Residential Mortgage Services Holdings, Inc. ("RMS"), which expanded our local presence in the Northeast. In December 2022, we completed the acquisition of certain assets of Inlanta Mortgage, Inc. ("Inlanta"), which expanded our local presence in the Midwest region and in February 2023, we completed our acquisition of Legacy Mortgage LLC, which expanded our local presence in the Southwest region. We expect to continue to expand our business in the geographic areas in which we already serve our clients, as well as in new markets throughout the United States.founder.
Immediately prior to our initial public offering in 2020, we engaged in an internal reorganization that simplified our organizational structure, incorporating Guild Holdings Company in Delaware, making Guild Mortgage Company its wholly owned subsidiary and converted Guild Mortgage Company to a California limited liability company.
Our business model benefits from the complementary relationship between our origination and servicing segments which, together, have propelled our performance through interest rate and market cycles. We believe that maintaining both an origination segment and a servicing segment provides us with a more balanced business model in both rising and declining interest rate environments, compared to industry participants that predominantly focus on either origination or servicing, instead of both. Typically in an interest rising market environment originations tend to shift to purchase originations rather than refinances. Due to our physical presence and footprint throughout the country we believe that we are in an advantageous position when the market is more purchase focused as compared to our competitors that are more refinance focused and have to significantly change their business model during purchase cycles.
Our Business Model
Our origination strategy focuses on increasing our purchase-mortgage business and providing a superior personalized mortgage-borrowing experience that encourages our clients to return to us. This is successfully
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executed through a combination of our experienced loan officers, our technology platform, and diverse product offerings. Our business model provides clients with both a digital interface and an experienced team that delivers high-tech, high-touch client service, allowing clients to engage with us in whatever format and frequency provides them the most comfort and convenience. This strategy allows us to generate consistent origination volume through differing market environments, contributes to our servicing segment and facilitates business from repeat clients.
Our in-house servicing platform creates opportunities to extend our relationship with clients and generates refinance and purchase volume that replenishes run-off from our servicing portfolio. In coordination with our portfolio recapture team, our loan officers handle recapture activity for their existing client base directly, rather than outsourcing that function through a call center. This approach creates a continuous client relationship that we believe encourages repeat business. In addition, our scalable servicing platform provides a recurring stream of revenue that is complementary to our origination business.
Business Segments
Origination
Retail Channel
Our retail channel, which made up approximately 96%95% of our origination segment in 2022,2023, focuses on serving our clients and referral partners in the markets we serve. We generate revenue through gain on sale and fees associated with originating and selling mortgage loans to the secondary market. We utilize warehouse facilities to fund originated loans and the mortgage loans are typically sold within 30 days of origination. After we sell originated mortgage loans to the secondary market, we generally retain the servicing rights on mortgage loans sold.
For the years ended December 31, 20222023 and 20212022 we originated $18.3$14.2 billion and $35.7$18.3 billion, respectively, in retail mortgage loan originations.
Our loan products are underwritten using a disciplined approach that focuses on credit risk and responsible lending. Our proprietary technology platform is regularly updated to incorporate new investor guidelines as well as state and federal regulations. These processes are designed to ensure integrity over data and qualification requirements, facilitate the manufacturing of quality loan originations and minimize underwriting defects. The loan products we offer include loans eligible for sale or securitization to secondary market participants such as the Federal National Mortgage Association (“Fannie Mae”), the Federal Home Loan
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Mortgage Corporation (“Freddie Mac”) (Fannie Mae and Freddie Mac, together, the “GSEs”), Government National Mortgage Association (“GNMA” or “Ginnie Mae”), state housing agencies and other private or institutional investors. The underwriting guidelines for these products are established by the entities that will purchase, insure or guaranty the loans (i.e., the GSEs, the United States Department of Housing and Urban Development (“HUD”), the United States Department of Veterans Affairs (“VA”), the United States Department of Agriculture (“USDA”), the Federal Housing Administration ("FHA"(“FHA”), private mortgage insurers, and institutional and private investors). The majority of our loan products are sold to either the GSEs or Ginnie Mae.
Our success in the retail market is tied to the expertise of our loan officers and the strength of our referral partner network. We have built our referral network by providing our clients with a personalized mortgage-borrowing experience that is delivered by a knowledgeable loan officer. Our referral network relationships, including realtors, builders, existing clients, and financial planners, have been cultivated over years and are bolstered by our strong presence in the communities we serve. These referral partner network relationships enhance our ability to generate repeat business and recapture volume.
Correspondent Channel
In addition to the retail channel of our origination segment, we maintain an active correspondent channel that purchases closed loans primarily from small community banks and credit unions. We are able to offer a diverse product set through the correspondent channel to generate origination volume.
We also utilize our correspondent channel to support our continued growth efforts. As we work to expand into new locations, the correspondent channel serves as an entry point to begin building our brand, reputation, and client base.
Servicing
We have developed our in-house servicing platform and have expanded and upgraded our technology and infrastructure over time. The unique combination of in-house servicing and proprietary technology allows for enhanced servicing practices and embedded compliance controls throughout the system.
As of December 31, 2022,2023, we served over 320,000 customersserviced approximately 345,000 loans with an aggregate unpaid principal balance (“UPB”) of approximately $78.9$85.0 billion. UPB is measured as of the end of a period. Our loan servicing segment performs loan administration, collection, and default management activities, including the collection
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and remittance of loan payments; response to customer inquiries; accounting for principal and interest; holding custodial (impounded) funds for the payment of property taxes and insurance premiums; counseling delinquent borrowers; and supervising foreclosures and property dispositions.
Our servicing segment is based out of our servicing center in San Diego, California, and we are a licensed mortgage servicer in 49 states and the District of Columbia. Our primary source of revenue for our servicing operations is based upon a stated fee per loan that varies by investor. This fee is earned on a monthly basis as the borrower makes each payment.
As the owner of the mortgage servicing right (“MSR”), depending on the investors’ requirements and the loan program, we may be obligated to make servicing advances to fund scheduled principal, interest, tax and insurance payments when the mortgage loan borrower has failed to make the scheduled payments and to cover foreclosure costs and various other items required to preserve the assets being serviced.
Additionally, as the owner of the MSR, we generally have the right to solicit our clients for refinance opportunities. We leverage our technology platform and data repository to continuously screen our servicing portfolio in an effort to anticipate borrower actions and capitalize on recapture opportunities. When a refinance opportunity is identified, the portfolio recapture team sends that opportunity to the loan officer who originated the existing loan and maintains the client relationship. For select refinance opportunities, our consumer direct team will originate the opportunity directly.
Our Growth Strategies
Our primary growth strategy is focused on tactics described below to gain scale and invest back into the business.
Expansion into New Markets and Products
We focus on retail channel expansion both organically and via acquisitions that support our national footprint. The mortgage market is contracting which we believe provides us more opportunity to acquire additional branches and sales talent.We regularly evaluate opportunities to grow our business, including expansion into newin markets through acquisitions and organic growth through the recruitment of loan officers. Our loan officer recruitment activities leverage our technology solutions to identify and recruit purchase-mortgage focused loan officers. We consider the needs of our clients in each of our origination channels and respond to changing circumstances in the market for mortgage-related financing.
We have successfully completed numerous acquisitions. In July 2021, we completed our acquisition of Residential Mortgage Services Holdings, Inc. (“RMS”), which expanded our local presence in the Northeast. In December 2022, we completed the acquisition of certain assets of Inlanta Mortgage, Inc. (“Inlanta”), which expanded our local presence in the Midwest region. In February 2023, we completed our acquisition of certain assets of Legacy Mortgage LLC (“Legacy” or “Legacy Mortgage”), which expanded our local presence in the Southwest region. In April 2023, we completed our acquisition of certain assets of Cherry Creek Mortgage, LLC (“CCM”), which expanded our reverse mortgage lending through Guild’s retail channel. In September 2023, we completed our acquisition of certain assets of First Centennial Mortgage (“FCM”), which expanded our local presence in the Midwest. On February 26, 2024, we completed the acquisition of certain assets of Utah-based lender Academy Mortgage Corporation (“Academy Mortgage”). The addition of Academy Mortgage will extend Guild’s market share across its national footprint. We expect to continue to expand our business in new local communities while increasing our presence in the geographic areas we serve our clients.
Historically, our potential targets have shared our values and our commitment to innovation, creativity and collaboration. We prefer to partner with lenders that have a strong foothold in their market and a clearly defined approach to sustaining that success. Following an acquisition, we fully integrate each business operationally, on-boarding the acquired business to our platform, while allowing its management team to continue executing the strategy that has been successful for
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them in the past. After a target business has been integrated into the Guild platform, we strive to support growth organically in the same way we do in our existing markets. We also strive to generate synergies and support profitability by improving execution and efficiencies for the businesses that we acquire.
Growing Retail Originations through Portfolio Recapture
In addition to targeting acquisitions and loan officers in new markets we serve our clients, to grow our retail channel we also focus on recapturing our own portfolio. Recapture exists when we refinance a current client’s loan or when we help originate a current client’s new home purchase. By doing so, we continue the relationship with the client which presents not only an extended servicing revenue stream, but additional future origination opportunities. For the years ended December 31, 20222023 and 2021,2022, our overall recapture rate was 39%27% and 58%39%, respectively.
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Growing our Mortgage Loan Servicing Portfolio
Our strategy is to retain a client for life and one of the ways we execute this strategy is to retain the mortgage servicing right after a loan is originated and sold to the secondary market. Through this strategy we expect to grow our overall servicing portfolio by adding new customers and retaining current customers within the portfolio.
Internally-Developed Technology Platform Underpins Loan Officer Productivity and Fosters Repeat Business
Our technology is differentiated in that we have a proprietary integrated platform for servicing and production. As a result, we control our lending process from start to finish and have created a personalized client experience from the time a loan officer takes an application through a loan’s closing, and until the loan pays off and we have an opportunity to recapture the client’s next transaction. The key components of this technology stack include:
LoanHub – Our proprietary Loan Origination System that facilitates program eligibility and pricing, application review, underwriting, closing and servicing functions all on one integrated platform with built-in controls aimed to drive scalable operational efficiencies and favorable unit economics;
Guild360 – A customized sales platform that supports marketing automation, email and calendar sync, lead and loan activity tracking, portfolio, servicing and retention campaigns, automated workflows and task assignments, texting and video functionality and predictive lead analytics capabilities supported by third-party data integration; and    
MyMortgage – A consumer digital interface that delivers a web- and mobile-friendly application process, document collection capabilities, client messaging and income/asset verification options.
Our proprietary platform and vendor integrations drive loan officer productivity, operational scale and favorable unit economics. Our experienced loan officers use this end-to-end technology platform and our custom-built client relationship management system as a tool to help enable them to find new clients, close new loans and enhance and expand existing client relationships.
This technology platform and our data repository has been developed over the course of our long operating history. By utilizing this data to further develop our platform and to curate suggested customer touchpoints, we foster a balanced combination of personalized and digital strategies for lead nurturing, as well as client education and communication, that we believe gives our loan officers a competitive edge.
The majority of our technology used throughout our company is proprietary and developed internally by our own employees. We rely on a combination of trade secret laws and contractual agreements to establish, maintain and protect our intellectual property rights and technology. We enter into confidentiality and invention assignment agreements with our employees and enter into confidentiality agreements with third parties, including suppliers and other partners.
U.S. Mortgage Market and Competition
Mortgage loans are the largest class of consumer debt in the United States. According to the Mortgage Bankers Association ("MBA"(“MBA”), there was approximately $13.3$14.0 trillion of residential mortgage debt outstanding as of December 31, 2022.2023. According to the MBA, 1-4 family mortgage origination volume was approximately $1.6 trillion in 2023, a decline from $2.2 trillion in 2022; however,2022. However, the origination volume gradually declined each quarter throughout 2022. The MBA is projecting origination volume to be $1.9$2.0 trillion in 20232024 according to their February 20232024 forecast.
The residential mortgage industry is characterized by high barriers to entry. Mortgage lenders must obtain approval from the GSEs and Ginnie Mae and maintain various state licenses in order to originate, sell and service federal and GSE-backed loans. In addition, sophisticated technology, origination and servicing processes and regulatory expertise are required to build and manage a successful mortgage business.
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The mortgage lending market is highly competitive. We compete with large financial institutions and with other independent residential mortgage loan producers and servicers. Competition can occur on the basis of the variety of product offerings, speed and convenience of execution in loan origination, interest rates and fees, client experience, technical knowledge, marketing and referral relationships and recruiting of employees within the industry. We aim to differentiate our products and services on the basis of our loan officers’ ability to leverage our technology platform to match customers with the loan programs that best suit their needs. This provides a customer-focused and seamless borrowing experience, starting from origination and continuing through servicing.
The mortgage origination industry can be seasonal due to changes in purchasing trends with borrowers. Typically spring and summer months yield higher volumes as opposed to fall and winter months yielding lower volumes. Accordingly, our loan origination revenue varies from quarter to quarter and comparisons of sequential quarters may not be meaningful.
Human Capital Resources
At the heart of our Company is our culture, grounded in strong values, innovation, creativity and collaboration. We believe our culture sets us apart and is the backbone of our success. It has enabled us to continuously innovate and evolve to navigate the dynamic mortgage market. This has given us the ability to attract, develop and retain top talent throughout our organization. As of December 31, 2022 we employed approximately 4,000 employees throughout the United States.
Guild is an inclusive organization and encourages open and honest dialogue across employees, clients and partners. We have a diverse leadership team across each of our business lines. Our leadership team has an average of 26 years of industry experience, has worked at Guild for an average of 13 years and includes top performers from the businesses that Guild has acquired. We have high employee retention, as well as a successful recruiting program, because we empower our employees, maintain a culture that supports collaboration and development and provide our employees with the tools and resources they need to be successful. Over the last five years, ending December 31, 2022, 76% of our originations were produced from loan officers who are still with us today.
Employee Retention and Development
We empower our loan officers through our coaching program, Elevate, designed to support loan officers at each stage of their careers. Elevate provides a roadmap to develop highly productive partnerships with referral networks. The program is taught by our highest producing loan officers and allows participants to learn effective solutions from their peers. The program also furthers our goal of creating a collaborative culture by engaging our national sales team to share best practices with their peers around the country. Participating loan officers have consistently achieved increased average productivity following participation in the program.
Additionally, we provide branch managers coaching through our LIFT program, which is designed to help branch managers learn, inspire, focus and thrive. Our branch manager coaching program is led by our retail production leadership and highly productive managers to drive peer-to-peer learning at the management level.
We have an internal online training system, Guild University, that is focused on all aspects of employee training, including employee development, productivity, management, and compliance.
Community Involvement
We believe strongly in supporting the communities in which we operate. To that end, Guild and its employees give back to the neighborhoods and communities we serve through sustained investment of time and resources, including through our Guild Giving Foundation. As encouragement to continue to give back to communities, Guild offers paid time off to our employees for volunteer hours. In addition, Guild Giving partially matches employee contributions to charities of their choosing. Throughout our branch locations as well as our corporate headquarters in San Diego, local community involvement is a continual part of connecting with the neighborhoods we serve. Being involved in our local communities not only drives employee engagement, but it also develops our referral network and enhances business relationships.
Employee Safety
The well-being and safety of our employees has always been a priority. In response to the COVID-19 pandemic, starting in March 2020, we moved to a remote working environment for the majority of our employees and, for those who are coming into our offices, we have instituted additional health and safety precautions, such as restricting visitors, providing masks and mandating more frequent sanitizing of our offices as needed. We continue to adhere to state and local safety precautions regarding COVID-19.
Regulation
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The mortgage industry is subject to a highly complex legal and regulatory framework. Our business is subject to extensive regulation and oversight by federal, state and local governmental authorities, including the Consumer Financial Protection Bureau ("CFPB"(“CFPB”) and various state licensing, supervisory and administrative agencies. From time to time, we also receive requests from such governmental authorities for records, documents and information relating to the policies, procedures and practices of our loan servicing, origination and collection activities. In addition, we are also subject to periodic reviews and audits from the GSEs, Ginnie Mae, the CFPB, HUD, the USDA, the VA, state regulatory agencies and others. Our operations are also subject to federal and state laws and regulations relating to privacy, data protection and data security. The legal and regulatory environment in which we operate is also constantly evolving as statutes, regulations and practices,
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and interpretations thereof, that are in place may be amended or otherwise change, and new statutes, regulations and practices may be enacted, adopted or implemented.
These and other laws and regulations directly affect our business and require constant compliance monitoring and internal and external audits and examinations by federal and state regulators. We work diligently to assess and understand the implications of the complex regulatory environment in which we operate and strive to meet the requirements of this constantly changing environment. We dedicate substantial resources to regulatory compliance while at the same time striving to meet the needs and expectations of our customers, clients and other stakeholders. Notwithstanding these efforts, there can be no assurance that we will be able to remain in compliance with these requirements. See Risks“Risks Related to Regulatory EnvironmentEnvironment” under the section titled “Item“Item 1A. Risk Factors.”
Federal Regulation
We are subject to a number of federal consumer protection laws, including:
the Real Estate Settlement Procedures Act (the “RESPA”) and Regulation X thereunder, which, among other things, (i) require certain disclosures to borrowers regarding the costs of mortgage loans, the administration of tax and insurance escrows, the transferring of servicing of mortgage loans, the response to consumer complaints, and payments between lenders and vendors of certain settlement services; and (ii) prohibit giving and accepting a fee, kickback, or anything of value in exchange for the referral of real estate settlement services;
the Truth in Lending Act (the “TILA”) and Regulation Z thereunder, which, in conjunction with the RESPA under the TILA-RESPA Integrated Disclosure Rule, among other things, (i) require certain disclosures to borrowers about their mortgage loan, right to rescind some transactions, notices of transfer of ownership of mortgage loans, servicing rules involving payment processing, and adjustable rate mortgage change notices and periodic statements; (ii) require a reasonable and good faith determination by the lender that the borrower has the ability to repay the loan; (iii) require homeownership counseling for certain mortgage applicants; (iv) require special disclosures and treatment for certain high-cost home loans; and (v) impose restrictions on loan originator compensation;
the Equal Credit Opportunity Act (“ECOA”) and Regulation B thereunder, which prohibit discrimination on the basis of age, race, color, sex, religion, marital status, national origin, receipt of public assistance or the exercise of any right under the Consumer Credit Protection Act in the extension of credit and require certain disclosures to credit applicants;
the Fair Housing Act ("(“Housing Act"Act”), which prohibits discrimination in housing on the basis of race, color, sex, national origin, religion, familial status or disability;
Regulation N (the Mortgage Acts and Practices Advertising Rule), which prohibits deceptive claims in mortgage advertising and other commercial communications;
certain provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 ("(“Dodd-Frank Act"Act”), including the Consumer Financial Protection Act, which, among other things, prohibit unfair, deceptive or abusive acts or practices;
the Federal Trade Commission Act ("FTCA"(“FTCA”), the FTC Credit Practices Rules and the FTC Telemarketing Sales Rule, which forbids unfair or deceptive acts or practices and certain related practices;
the Telephone Consumer Protection Act (“TCPA”) and related laws that regulate communications via telephone, text, automatic telephone dialing systems, and artificial and prerecorded voices;
the Controlling the Assault of Non-Solicited Pornography and Marketing Act, which establishes requirements for those who send unsolicited commercial email;
the Fair Credit Reporting Act ("FCRA"(“FCRA”), as amended by the Fair and Accurate Credit Transactions Act, and Regulation V, which, among other things, regulate the use and reporting of information related to the credit history of borrowers;
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the Home Mortgage Disclosure Act ("HMDA"(“HMDA”) and Regulation C thereunder, which require financial institutions to collect and report certain loan application, origination and purchase data;
the Gramm-Leach-Bliley Act ("GLBA"(“GLBA”) and Regulation P thereunder, which, among other things, require the maintenance of privacy with respect to certain consumer data and periodic communications with consumers on privacy matters;
the Homeowners Protection Act ("HPA"(“HPA”), which requires the cancellation of private mortgage insurance once certain equity levels are reached, sets disclosure and notification requirements, and requires the return of unearned premiums;
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the Secure and Fair Enforcement for Mortgage Licensing Act (“SAFE Act”), which requires all states to enact laws requiring each individual who originates residential mortgage loans to be licensed or registered as a mortgage loan originator;
federal anti-money laundering laws, including the Bank Secrecy Act and the Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act, and the implementing regulations and sanctions programs of the United States Department of the Treasury;
the Electronic Fund Transfer Act of 1978 ("EFTA"(“EFTA”) and Regulation E, thereunder, which provide certain protections for consumers engaging in electronic fund transfers;
federal financial protection statutes applicable to certain eligible service members, including the Military Lending Act ("MLA"(“MLA”) and Servicemembers Civil Relief Act ("SCRA"(“SCRA”); and
the Bankruptcy Code and bankruptcy injunctions and stays, which can restrict collection of debts.
We are also subject to a variety of regulatory and contractual obligations imposed by the GSEs, Ginnie Mae, the VA, the FHA, and others.
In addition, the CFPB was established to ensure that consumers receive clear and accurate disclosures regarding financial products and to protect consumers from unfair, deceptive or abusive acts or practices, among other things. The CFPB influences the regulation of residential mortgage loan originations and servicing in several ways. The CFPB has rulemaking authority with respect to many of the federal consumer protection laws applicable to mortgage originators and servicers, such as us, including the TILA, RESPA, and ECOA. The CFPB has been active and continues to amend rules and regulations within its purview. For example, the CFPB has issued rules and regulations that have expanded the scope of data required to be collected and reported for loan applicants and imposed requirements relating to repayment ability and qualified mortgage standards. These rules impose significant compliance burdens, for example, by requiring us to collect and submit data to regulators and to retain evidence of compliance, and any failures to comply, including any inadvertent errors, could result in the CFPB or other regulators imposing fines on or taking other enforcement actions relating to us.
The CFPB’s jurisdiction includes those persons originating, brokering, servicing or collecting residential mortgage loans and those persons performing loan modification or foreclosure relief services in connection with such loans. The CFPB has broad supervisory and enforcement powers with regard to non-depository institutions, such as us, that engage in the origination and servicing of home loans. The CFPB has conducted routine examinations of our business and we expect it to conduct future examinations. The CFPB can also bring enforcement actions, impose monetary penalties, require remediation of practices, pursue administrative proceedings or litigation and obtain cease and desist orders for violations of applicable federal consumer financial laws. The CFPB has been active in investigations and enforcement actions and has issued civil money penalties to parties when the CFPB has determined that such parties have violated the laws and regulations it enforces.
State Regulation
The SAFE Act requires all states to have laws that require individual mortgage loan originators employed by non-depository institutions, such as us, to be licensed to offer mortgage loan products. States also impose entity- and branch-level licensing obligations on us. As a result, we are subject to various state licensing requirements. These state licensing requirements generally require individual loan originators to register in a nationwide licensing system, submit information for a character and fitness review, submit to a criminal background check, complete a minimum number of hours of pre-licensing education, complete an annual minimum number of hours of continuing education and successfully complete an examination. Upon issuance of a license, we become subject to regulatory oversight, supervision, and enforcement activity to determine compliance with applicable law. To conduct our residential mortgage operations in the United States, we are licensed in 49 states and the District of Columbia.
In addition to the above, state laws and regulations, among other things:
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require the filing of reports with regulators and compliance with state regulatory capital requirements;
impose maximum terms, amounts and interest rates, and limit other charges;
impose consumer privacy rights and other obligations that may require us to notify customers, employees, state attorneys general, regulators, and others in the event of a security breach;
regulate servicing activities, including disclosures, payment processing, loss mitigation and foreclosure, servicing fees, and escrow account administration;
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prohibit discrimination and various forms of “predatory” lending and place obligations on lenders to substantiate that a client will derive a tangible benefit from the proposed home financing transaction and/or have the ability to repay the loan;
regulate whether and under what circumstances we may offer insurance and other ancillary products in connection with a lending transaction; and
provide for additional consumer protections.
State laws and regulations, and interpretations thereof, vary from state to state, and these laws, regulations and interpretations may change and/or may be vague or interpreted only rarely.
Additionally, our business is subject to numerous state laws that are continuously changing, including laws related to mobile- and internet-based businesses, data privacy (including the California Consumer Privacy Act and similar or other data privacy laws enacted by other states) and advertising laws. One of our subsidiaries, Mission Village Insurance Agency, is also subject to certain laws and regulations governing insurance activities.
State attorneys general, state licensing regulators and state and local consumer protection offices also have the authority to investigate consumer complaints, commence investigations and other formal and informal proceedings, and take enforcement actions and impose remedies on or regarding our operations and activities.
See also Risks“Risks Related to Regulatory EnvironmentEnvironment” under the section titled “Item“Item 1A. Risk Factors.”
Human Capital Resources
At the heart of our Company is our culture, grounded in strong values, innovation, creativity and collaboration. We believe our culture sets us apart and is the backbone of our success. It has enabled us to continuously innovate and evolve to navigate the dynamic mortgage market. This has given us the ability to attract, develop and retain top talent throughout our organization. We also believe our culture positions us as an acquisition partner of choice and a preferred platform for top mortgage originators of originating and servicing businesses we acquire. As of December 31, 2023 we employed more than 4,200 employees throughout the United States. None of the employees are covered by a collective bargaining agreement.
Guild is an inclusive organization and encourages open and honest dialogue across employees, clients and partners. We have a diverse leadership team across each of our business lines. Our leadership team has an average of 23 years of industry experience, has worked at Guild for an average of 11 years and includes top performers from the businesses that Guild has acquired. We have high employee retention, as well as a successful recruiting program, because we empower our employees, maintain a culture that supports collaboration and development and provide our employees with the tools and resources they need to be successful. Over the last five years, ending December 31, 2023, 75% of our originations were produced from loan officers who are still with us today.
Employee Retention and Development
We empower our loan officers through our coaching program, Elevate, designed to support loan officers at each stage of their careers. Elevate provides a roadmap to develop highly productive partnerships with referral networks. The program is taught by our highest producing loan officers and allows participants to learn effective solutions from their peers. The program also furthers our goal of creating a collaborative culture by engaging our national sales team to share best practices with their peers around the country. Participating loan officers have consistently achieved increased average productivity following participation in the program.
Additionally, we provide branch managers coaching through our LIFT program, which is designed to help branch managers learn, inspire, focus and thrive. Our branch manager coaching program is led by our retail production leadership and highly productive managers to drive peer-to-peer learning at the management level.
We have an internal online training system, Guild University, that is focused on all aspects of employee training, including employee development, productivity, management, and compliance.
Community Involvement
We believe strongly in supporting the communities in which we operate. To that end, Guild and its employees give back to the neighborhoods and communities we serve through sustained investment of time and resources, including through our Guild Giving Foundation. As encouragement to continue to give back to communities, Guild offers paid time off to our employees for volunteer hours. In addition, the Guild Giving Foundation partially matches employee contributions to charities of their choosing. Throughout our branch locations as well as our corporate headquarters in San Diego, local community involvement is a continual part of connecting with the neighborhoods we serve. Being involved in our local communities not only drives employee engagement, but it also develops our referral network and enhances business relationships.
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Available Information
We are subjectfile or furnish annual, quarterly and current reports, proxy statements and other information with the Securities and Exchange Commission (“SEC”) pursuant to the informational requirementsSection 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange(“Exchange Act”),. The SEC maintains a website that contains reports, proxy and file or furnish reports, including our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to these reports, proxyinformation statements, and other information regarding companies, like Guild, that file electronically with the SEC. These reports are available freeThe address of charge onthat site is www.sec.gov.
Guild’s website is www.guildmortgage.com and the investor relations portion of our website at https:is http://www.guildmortgage.com as soon as reasonably practicable after we electronically file or furnish them to the SEC.ir.guildmortgage.com. The content of our website is not intended to be incorporated by reference into this Annual Report or in any other report or document we file and any references to these websites are intended to be inactive textual references only. These reports are alsofile. We make available free of charge on our website, or provide a link to, our Forms 10-K, Forms 10-Q and Forms 8-K and any amendments to these documents, that are filed or furnished pursuant to the SEC'sExchange Act as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. To access these filings, go to the investor relations portion of our website at http://www.sec.gov.and click on “SEC Filings.”
Trademarks and Trade Names
Our logo and any trade names of Guild appearing in this Annual Report are our property. This Annual Report also contains trademarks and trade names of other companies, which are the property of their respective owners. Solely for convenience, trademarks and trade names referred to in this Annual Report may appear without the ® or ™ symbols, but such references are not intended to indicate, in any way, that we will not assert, to the fullest extent under applicable law, our rights or the rights of the applicable licensor to these trademarks and trade names.
Industry and Other Data
Certain industry data and market data included in this Annual Report were obtained from independent third-party surveys, market research, publicly available information, reports of governmental agencies, and industry publications and surveys.
All of the industry data, market data and related estimates used in this Annual Report involve a number of assumptions and limitations, and you are cautioned not to give undue weight to such data and estimates. Although we have no reason to believe that the information from these surveys and industry publications is not reliable, we have not independently verified this information and cannot guarantee its accuracy or completeness. The industry in which we operate is subject to a high degree of uncertainty and risk due to a variety of factors, including those described in the section titled “Risk Factors.” These and other factors could cause results to differ materially from those expressed in the estimates made by independent parties and by us.
ITEM 1A. RISK FACTORS
Investing in our Class A common stock involves risks. You should carefully consider the risks and uncertaintiesrisk factors described below together with allbefore investing in our Class A common stock. Discussion of the other information included in this Annual Report, including the financial statementsthese factors is incorporated by reference into and the related notes included inconsidered an integral part of Part II, Item 87, “Management’s Discussion and Analysis of this Annual Report. Our business, financial condition, operating results, cash flow,Financial Conditions and prospects could be materially and adversely affected byResults of Operations.”
If any of these risks or uncertainties. In that case,materialize, it could materially and adversely affect our business, prospects, financial condition, results of operations, and the tradingmarket price and liquidity of our Class A common stock, which could decline, andcause you couldto lose all or a significant part of your investment.investment in our Class A common stock. The risks and uncertainties described below are not the only ones we face. Additional risks and uncertainties that we are unaware of or that we currently see as immaterial may also adversely affect our business. Some statements in this Annual Report, including statements included in the following risk factors, constitute forward-looking statements. Please refer to “Cautionary Statement Regarding Forward-Looking Statements.”
Risks Related to Our Business
A disruption in the secondary home loan market or our ability to sell the loans that we originate could have a detrimental effect on our business.
Demand in the secondary market for home loans and our ability to sell the mortgages that we originate depend on many factors that are beyond our control, including general economic conditions, the willingness of lenders to provide funding for and purchase home loans and changes in regulatory requirements. Our inability to sell the mortgages that we originate in the secondary market in a timely manner and on favorable terms could be detrimental to our business. In particular, we sell the majority of the mortgages that we originate to the GSEs and Ginnie Mae, and the gain recognized from these sales represents a significant portion of our revenues
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and net earnings. If it is not possible or economical for us to continue selling mortgages to the GSEs or other loan purchasers, our business, prospects, financial condition and results of operations could be materially and adversely affected.
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Macroeconomic and U.S. residential real estate market conditions have and may continue to materially and adversely affect our revenue and results of operations.
Our business has been, and will continue to be, affected by a number of factors that are beyond our control, including the health of the U.S. residential real estate industry, which is seasonal, cyclical, and affected by changes in general economic conditions. Furthermore, our clients’ and potential clients’ income, and thus their ability and willingness to make home purchases and mortgage payments, may be negatively affected by macroeconomic factors such as rising inflation rates and the responses by central banking authorities to control such inflation, rising interest rates, unemployment, wage deflation, changes in property values and taxes, recent and potential future disruptions in access to bank deposits and lending commitments due to bank failures, and the availability and cost of credit. In addition, continuing low inventory levels of homes for sale and housing generally, together with high home prices have depressed and may continue to depress home loan purchase activity. These macroeconomic factors have and may continue to adversely affect our origination volume.
Increased delinquencies could also increase the cost of servicing existing mortgages and could be detrimental to our business. Lower servicing fees could result in decreased cash flow, and also could decrease the estimated value of our MSRs, resulting in recognition of losses when we write down those values. In addition, an increase in delinquencies lowers the interest income we receive on cash held in collection and other accounts and increases our obligation to advance certain principal, interest, tax, and insurance obligations owed by the delinquent mortgage loan borrower.
WeBecause we are highly dependent on certain U.S. government-sponsored entities and government agencies, andwe may be adversely impacted by any organizational or pricing changes or changes in our relationship with these entities or their current roles could materially and adversely affect our business, liquidity, financial condition and results of operations.agencies.
A substantial portion of the loans we originate are loans eligible for sale to the GSEs, and government insured or guaranteed loans, such as loans backed by the FHA, the VA and the USDA, eligible for Ginnie Mae securities issuance. The future of GSEs is uncertain, including with respect to how long they will continue to be in existence, the extent of their roles in the market and what forms they will have, and whether they will be government agencies, government-sponsored agencies or private for-profit entities. The GSEs also require us to maintain certain operating and financial covenants. Financial covenants include minimum net worth, minimum liquidity, minimum of total liquid assets, and maximum ratio of adjusted net worth to total assets. A breach of these covenants could prevent us from selling mortgage loans to one or all of these investors in the secondary market.
If the operation of the GSEs is discontinued or reduced, if there is a significant change in their organization, or capital structure, financial condition, pricing and underwriting criteria, activity levels or roles in the primary or secondary mortgage markets, or in their pricing and underwriting criteria or if we lose approvals with those agencies or our relationships with those agencies is otherwise adversely affected, our business, financial condition and results of operations could be adversely affected.
Changes in prevailing interest rates or U.S. monetary policies have had and may continue to have a detrimental effect on our business. Our hedging strategies may not be successful in mitigating interest rate risk.
Our profitability is directly affected by changes in interest rates. The market value of closed loans held for sale and interest rate locks generally changes along with interest rates. Increasing interest rates currently being experienced in the U.S. have adversely impacted our origination volume because refinancing an existing loan is less attractive for homeowners and qualifying for a purchase loan is more difficult for some borrowers. Furthermore, increasing interest rates have also adversely affect our margins due to increased competition among originators. On the other hand, decreasing interest rates may cause a large number of borrowers to refinance, which could result in the loss of future net servicing revenues with an associated write-down of the related MSRs. As such, volatility in prevailing interest rates have had and may continue to have a detrimental effect on our financial performance and results of operations. Many factors beyond our control impact interest rates, including economic conditions, governmental monetary policies, inflation, recession, changes in unemployment, the money supply, and disorder and instability in domestic and foreign financial markets. Changes in monetary policies of the Federal Reserve System could influence not only consumer demand for mortgages but also the fair value of our financial assets and liabilities.
We pursue hedging strategies to mitigate our exposure to adverse changes in interest rates, including with respect to loans held for sale and interest rate locks. Hedging interest rate risk, however, is a complex process, requiring sophisticated models and constant monitoring, and is not a perfect science. Due to interest rate fluctuations, hedged assets and liabilities will appreciate or depreciate in market value. The effect of this unrealized appreciation or depreciation will generally be offset by income or loss on the derivative instruments that are linked to the hedged assets and liabilities. If we engage in derivative transactions, we will be exposed to credit and market risk. If a counterparty fails to perform, counterparty risk exists to the extent of the fair value gain in the derivative. Interest rate risk exists to the extent that interest rates change in ways that are significantly different from what we expected when we entered into the derivative transaction. In addition, we may not engage in hedging strategies with respect to all or a portion of our exposure to changes in interest
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rates at any given time, or may engage in hedging strategies to a degree or in a manner that is different from
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that of other companies in our industry. Failure to effectively manage interest rate risk could have a material adverse effect on our business.
Our servicing rights are subject to termination with or without cause.
The servicing agreements under which we service mortgage loans for GSE and non-GSE loan purchasers require that we comply with certain servicing guidelines and abide by certain financial and restrictive covenants. Under the terms of our master servicing agreements with the GSEs and non-GSEs that purchase the loans we originate, the loan purchasers generally retain the right to terminate us as servicer of the loans we service on their behalf, with or without cause. If we were to have our MSRs terminated on a material portion of our servicing portfolio, or if our costs related to servicing mortgages were increased by the way of additional fees, fines or penalties or an increase in related compliance costs, this could materially and adversely affect our business.
Our mortgage loan origination and servicing activities relyIf a significant number of our warehouse lines of credit, on our loan funding facilities to fund mortgage loans and otherwise operate our business. If onewhich we are highly dependent, are terminated or more of those facilities are terminated,reduced, we may be unable to find replacement financing at commerciallyon favorable terms, or at all, which could be detrimental to our business.would have a material adverse effect on us.
We fund substantially all of the mortgage loans we close through borrowings under our loan funding facilities (which we refer to as warehouse lines of credit) and funds generated by our operations. Our borrowings are in turn generally repaid with the proceeds we receive from mortgage loan sales. We depend upon several lenders to provide the primary funding facilities for our loans. As of December 31, 2022, we had ten warehouse lines of credit pursuant to master repurchase agreements, which provide us with an aggregate maximum borrowing capacity of approximately $2.3 billion. Our mortgage origination liquidity could also be affected iffor our lenders curtail access to uncommitted mortgage warehouse financing capacity or impose higher costs to access such capacity. Additionally, as of December 31, 2022, we were party to (i)loans. For a term loan credit agreement with onesummary of our warehouse banks, which agreement is collateralized by our Fannie Mae MSRslines of credit and provides for a term loan facilityother debt facilities, see the section of $106.3 million (which can be increased to up to $175.0 million), (ii) a loanthis Annual Report entitled “Debt Obligations” under “Liquidity, Capital Resources and security agreement with oneCash Flows” in “Part II, Item 7. Management’s Discussion and Analysis of our warehouse banks, which agreement is collateralized by our Ginnie Mae MSRsFinancial Conditions and provides for a revolving facilityResults of up to $135.0 million (which can be increased to up to $200.0 million) and (iii) a loan and security agreement with one of our warehouse banks, which agreement is collateralized by our Freddie Mac MSRs and provides for a revolving facility of up to $100.0 million.Operations.”
In the event that any of our loan funding facilities is terminated or is not renewed, or if the principal amount that may be drawn under our funding agreements were to decrease significantly, we may be unable to find replacement financing on commercially favorable terms, or at all, which could be detrimental to our business. Our liquidity may be further constrained as there may be less demand by investors to acquire our mortgage loans in the secondary market. Further, if we are unable to refinance or obtain additional funds for borrowing, our ability to maintain or grow our business could be limited.
Our ability to refinance existing debt and borrow additional funds to fund our current and future loan production, servicing advances and other cash needs is unknown and is affected by a variety of factors, including:

limitations imposed under existing and future financing facilities that contain restrictive covenants and borrowing conditions that may limit our ability to raise additional debt;
a decline in liquidity in the credit markets;
prevailing interest rates;
the financial strength of the lenders from whom we borrow;
the decision of lenders from whom we borrow to reduce their exposure to mortgage loans due to a change in such lenders’ strategic plan, future lines of business or otherwise;
the amount of eligible collateral pledged on advance facilities, which may be less than the borrowing capacity of the facility;
the large portion of our loan funding facilities that is uncommitted;
more stringent financial covenants in our refinanced facilities, with which we may not be able to comply; and
accounting changes that impact calculations of covenants in our debt agreements.

If the refinancing or borrowing guidelines become more stringent and those changes result in increased costs to comply or decreased origination volume, those changes could be detrimental to our business.
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Our loan funding facilities contain covenants that include certain financial requirements, including maintenance of maximum adjusted leverage ratio, minimum net worth, minimum tangible net worth, minimum current ratio, minimum liquidity, positive quarterlyadjusted pre-tax net income, and other customary debt covenants, as well as limitations on additional indebtedness, dividends, sales of assets, and declines in the mortgage loan servicing portfolio’s fair value. A breach of these covenants can result in an event of default under these facilities and as such allow the lenders to pursue certain remedies. In addition, our loan facilities include cross default or cross acceleration provisions that could result in most, if not all, of our loan facilities terminating if an event of default or acceleration of maturity occurs under one facility. If we are unable to satisfy, or obtain waivers for, the continuing covenants, we may lose the ability to borrow under all of our financing facilities, which could be detrimental to our business.
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Our existing and any future indebtedness could adversely affect our ability to operate our business, dependsour financial condition or the results of our operations.
Our existing and any future indebtedness could have important consequences, including:

requiring us to dedicate a substantial portion of our cash flow to payments on our indebtedness, which would reduce the amount of cash flow available to fund working capital, capital expenditures or other corporate purposes;
increasing our vulnerability to general adverse economic, industry and market conditions;
subjecting us to restrictive covenants that may reduce our ability to take certain corporate actions or obtain further debt or equity financing;
limiting our ability to plan for and respond to business opportunities or changes in our business or industry; and
placing us at a competitive disadvantage compared to our competitors that have less debt or better debt servicing options.
Failure to make payments or comply with other covenants under our existing debt instruments could result in an event of default. If an event of default occurs and the lender accelerates the amounts due, we may need to seek additional financing, which may not be available on acceptable terms, in a timely manner or at all. In that event, we may not be able to make accelerated payments, and the lender could seek to enforce security interests in the collateral securing such indebtedness, which includes substantially all of our assets.
If we do not maintain and improve the technology infrastructure that supports our origination and servicing platform andor if we suffer any significant disruption in service on our platform, could harm our business, brand, operating results, financial conditionability to serve our clients may be materially and prospects.adversely impacted.
Our ability to serve our clients depends on the reliable performance of our technology infrastructure. Interruptions, delays or failures in these systems, whether due to adverse weather conditions, natural disasters, power loss, computer viruses, cybersecurity attacks, physical break-ins, terrorism, hardware failures, errors in our software or otherwise, could be prolonged and could affect the security or availability of our platform and our ability to originate and service mortgages. Furthermore, we may incur significantongoing substantial expense maintaining, updating, and adapting our technology, and cybersecurity infrastructure. However, our infrastructure and our disaster recovery planning may be insufficient to prevent or mitigate these and other events or occurrences. The reliability and security of our systems, and those of certain third parties, is important not only to facilitating our origination and servicing of mortgages, but also to maintaining our reputation and ensuring the proper protection of our confidential and proprietary information and the data of mortgage borrowers and other third parties that we possess or control or to which we have access. Operational failures or prolonged disruptions or delays in the availability of our systems could harm our business, brand, reputation, operating results, financial condition, and prospects.
Acquisitions and investments have in the past, and may in the future, cause our financial results to differ from our expectations or the expectations of the investment community and we may not be able to achieve anticipated benefits from such acquisitions and investments.
We have acquired and may in the future acquire or make investments in, complementary or what we view as strategic businesses, services or products. The ultimate success of these acquisitions will depend, in part, on our ability to successfully combine and integrate the acquired companies into our business, and realize the synergies and anticipated strategic, financial and other benefits from the acquisitions as well as on changes in macroeconomic and U.S. residential real estate market conditions. If we are unableor investments. We may not be able to achieve these objectivesthe anticipated benefits of an acquisition or investment within the anticipated time frame, or at all, the value of our Class A common stock may decline.all.
The integration of any acquired company may result in material challenges, including, without limitation:

coordinating geographically separate organizations with increased operations in jurisdictions in which we previously did not operate and subject to regulations and regulatory authorities to which we previously were not subject;
undisclosed liabilities that were not discovered during the diligence process;
managing a larger combined business;
retaining key management and other employees and maintaining employee morale, and retaining existing business relationships with customers, real estate professionals and other counterparties;
the possibility of faulty assumptions underlying expectations regarding the integration process and/or our inability to integrate future acquisitions in the same manner, or with the same degree of success, as we have integrated past acquisitions;
unanticipated issues in integrating information technology, communications and other systems;
that the business and assets we acquire might not perform at levels we expect, and we may not be able to achieve the anticipated synergies;
the possibility that we incur additional indebtedness to pay for such acquisition, thereby increasing our leverage and diminishing our liquidity, or issue equity, which could result in dilution to our stockholders;
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the failure of such acquired company to continue to grow under our ownership;
the impact from revisions to forecasted amounts on the fair value of contingent liabilities related to our completed acquisitions, or disputes that may arise out of earn-outs, escrows, and other arrangements related to an acquisition of a company; and
unforeseen expenses, costs, liabilities or delays associated with such acquisition.
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Any of the foregoing could adversely affect our business, financial condition, and results of operations.
Pressure from existing and new competitors may adversely affect our business, operating results, financial condition and prospects.
We operate in a highly competitive industry that could become even more competitive due to economic, legislative, regulatory, and technological changes. We face significant competition for clients from bank and nonbank competitors, including national and regional banks, mortgage banking companies, financial technology companies, and correspondent lenders. Many of our competitors are significantly larger and have significantly more resources, greater name recognition, and more extensive and established retail footprints than we do.
Our ability to compete successfully will depend on a number of factors, including our ability to build and maintain long-term client relationships while ensuring high ethical standards and sound lending and servicing practices, the scope, relevance and pricing of products and services that we offer, our continuing relationships with the GSEs and other key secondary market investors, our clients’ satisfaction with our products and services, industry and general economic trends, and our ability to keep pace with technological advances in the industry.
Our failure to compete effectively in our markets could restrain our growth or cause us to lose market share, which could have a material adverse effect on our business, prospects, financial condition, and results of operations. Although we have expanded our presence inacross the northeast, midwest and southwest United States with our acquisition of RMS in 2021, Inlanta in December 2022, and Legacy Mortgage LLC in February 2023, respectively,recent acquisitions, we may face a competitive disadvantage as a result of our concentration primarily in the northwestNorthwest United States and will be unable, as compared to our more geographically diversified peers, to spread our operating costs across a broader market. Furthermore, a cyclical decline in the industry’s overall level of originations,loan origination volume, or decreased demand for loans due to a higher interest rate environment, which we believe willmay continue throughout the balanceas part of 2023 as the Federal Reserve combatsReserve’s efforts to combat rising inflation, have led, and may in the future lead, to increased competition for remaining loan originations. Any increase in these competitive pressures could have an adverse effect on our business, prospects, financial condition, and results of operations.
Our failure to maintain or grow our historical referral relationships with our referral partners may materially and adversely affect our business, operating results, financial condition and prospects.
A substantial portion of our mortgage origination leads are sourced through an established network of referral partners with which we have longstanding relationships. We rely on being a preferred provider torelationships, including realtors, builders, and other partners with whom we have relationships.partners. Our failure to maintain or grow these relationships could significantly decrease our origination volume and materially and adversely affect our business, operating results, financial condition, and prospects. In addition, changes in the real estate and home construction industries, or in the relationships between those industries and the mortgage industry, could adversely affect our business and operating results, financial condition, and prospects. For example, in recent years, there has been an increase in products and services designed to facilitate home sales without the involvement of realtors, as well as the recent antitrust lawsuits challenging the buyers’ broker commissions which may further impact the industry, and if the role of realtors in the sales process declines as a result of these developments, our business could be adversely affected if we are unable to adapt to that developmentsuch developments in a manner that preserves our loan origination leads.
We are required to make servicing advances that can be subject to delays in recovery or may not be recoverable in certain circumstances.
During any period in which our clients are not making payments on loans we service, including during defaults, delinquencies, forbearances, and in certain circumstances where a client prepays a loan, we generally are required under our servicing agreements to advance our own funds to pay principal and interest, property taxes and insurance premiums, legal expenses, and other expenses. In addition, in the event a loan serviced by us defaults or becomes delinquent, or to the extent a mortgagee under such loan is allowed to enter into a forbearance by applicable law or regulation, the repayment to us of any advance related to such events may be delayed until the loan is repaid or refinanced or liquidation occurs. Any delay or impairment in our ability to collect an advance may materially and adversely affect our liquidity, and delays in reimbursements of us, or our inability to be reimbursed, for advances could be detrimental to our business. Market disruptions such as the COVID-19 pandemic and the response, including through the Coronavirus Air, Relief, and Economic Security Act (the "CARES Act"“CARES Act”), enacted on March 27, 2020, have in the past and may in the temporary period of forbearance that was previously offered for clients unable to pay on certain mortgage loans, may alsofuture increase the number of defaults, delinquencies or forbearances related to the loans we service, increasing the advances we make for such loans, which we may not recover in a timely manner or at all. In addition, any regulatory actions that lengthen the foreclosure process could increase the amount of servicing advances that we are required to make, lengthen the time it takes for us to be reimbursed for such advances, and increase the costs incurred during the
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foreclosure process. While we have in the past utilized prepayments and payoffs to make advances, such sources, and other sources of liquidity available to us, may not be sufficient in the future, and our business, financial condition, and results of operations could be materially and adversely affected as a result. As of
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December 31, 2022, loans representing approximately 0.9% of the loans in our servicing portfolio were in forbearance.
A substantial portion of our assets are measured at fair value. From time to time our estimates of their value prove to be inaccurate and we are required to write them down.
We record the value of our MSRs, interest rate lock commitments ("IRLCs"(“IRLCs”), MLHS, the contingent liabilities related to our completed acquisitions, and our inventory of loans for which we have repurchase rights at fair value. Fair value determinations require many assumptions and complex analyses for which we cannot control many of the underlying factors. From time to time our estimates may change or may prove to be incorrect and we aremay be required to write down the value of these assets, which could adversely affect our earnings, financial condition, and liquidity.
In particular, our estimates of the fair value of our MSRs are based on the cash flows projected to result from the servicing of the related mortgage loans and continually fluctuate due to a number of factors, including prepayment rates and other market conditions that affect the number of loans that ultimately become delinquent or are repaid or refinanced. These estimates are calculated by a third party using complex financial models that account for a high number of variables that drive cash flows associated with MSRs and anticipate changes in those variables over the life of the MSR. As such, the accuracy of our estimates of the fair value of our MSRs are highly dependent upon the reasonablenessaccuracy of the results of such models and the variables and assumptions that we build into them. If loan delinquencies or prepayment speeds are higher than anticipated or other factors perform worse than modeled, the recorded value of certain of our MSRs may decrease, which could adversely affect our business, financial condition and results of operations.
The success and growth of our business will depend upon our ability to adapt to and implement technological changes and to develop and market attractive products and services.
The mortgage industry is continually undergoing rapid technological change with frequent introductions of new products and services. We seek to differentiate ourselves by the range of mortgage programs we offer and rely on our internally-developed technology to make our platform available to our loan officers, evaluate mortgage applicants, service loans and enable greater operational efficiency. Our future success and growth depend, in part, upon our ability to develop new products and services that satisfy changing client demand and use technology to provide a desirable client experience and to create additional efficiencies in our operations. If we fail to predict demand and develop, commercialize, and achieve acceptance of attractive products and services, our business and prospects could be adversely affected. In addition, the implementation of technological changes and upgrades to maintain current systems and integrate new ones may also cause service interruptions, transaction processing errors and system conversion delays, may cause us to fail to comply with applicable laws, and may cause us to incur additional expenses, which may be substantial. Failure to keep pace successfully with technological change affecting the mortgage industry and avoid interruptions, errors and delays could have a material adverse effect on our business, financial condition or results of operations.
Adverse events to our clients could occur, which can result in substantial losses that could adversely affect our financial condition.
A client’s ability or willingness to repay his or her mortgage may be adversely affected by numerous factors, including a loss of or change in employment or income, weak macro-economic conditions, increases in payment obligations to other lenders and deterioration in the value of the home that serves as collateral for the loan. Increases in delinquencies or defaults related to these and other factors may adversely affect our business, financial condition, liquidity and results of operations and may also cause decreased demand in the secondary market for loans originated through Guild. In addition, higher risk loans incur greater servicing costs because they require more frequent interaction with clients and closer monitoring and oversight. We may not be able to pass along these additional servicing costs associated with higher-risk loans to our clients and they could result in substantial losses that could adversely affect our financial condition.
Our business could be materially and adversely affected by a cybersecurity breach or other vulnerability involving our computer systems or those of certain of our third-party service providers upon which we rely, resulting in consequences such as regulatory investigations or actions; litigation; fines and penalties; disruptions of our business operations; reputational harm; loss of revenue or profits; loss of customers; and other adverse consequences.providers.
In the ordinary course of our business, we and the third parties upon which we rely, may collect, receive, store, process, generate, use, transfer, disclose, make accessible, protect, secure, dispose of, transmit, and share (collectively, process) proprietary, confidential, and sensitive data, such as financial information.
Cyber-attacks, malicious internet-based activity, online and offline fraud, and other similar activities have, and continue to threaten the confidentiality, integrity, and availability of our sensitive information and information technology systems, and those of the third parties upon which we rely. Such threats are prevalent and continue to rise, are
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increasingly difficult to detect, and come from a variety of sources, including traditional computer “hackers,” threat actors, “hacktivists,” organized criminal threat actors, personnel (such as through
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theft or misuse), sophisticated nation states, and nation-state-supported actors. Some actors now engage and are expected to continue to engage in cyber-attacks, including without limitation nation-state actors for geopolitical reasons and in conjunction with military conflicts and defense activities. During times of war and other major conflicts, we, and the third parties upon which we rely, may be vulnerable to a heightened risk of these attacks, including retaliatory cyber-attacks, thatwhich could materially disrupt our systems and operations, supply chain, and ability to distribute our services.
Our systems and those of certain of our third-party service providers could be vulnerable to hardware and cybersecurity issues. We and the third parties upon which we rely may be subject to a variety of evolving threats, including but not limited to social-engineering attacks (including through phishing attacks), malicious code (such as viruses and worms), malware (including as a result of advanced persistent threat intrusions), denial-of-service attacks (such as credential stuffing), credential harvesting, personnel misconduct or error, ransomware attacks, supply-chain attacks, software bugs, server malfunctions, software or hardware failures, loss of data or other information technology assets, adware, telecommunications failures, earthquakes, fires, floods, and other similar threats. In particular, severe ransomware attacks are becoming increasingly prevalent and can lead to significant interruptions in our operations, loss of sensitive data and income, reputational harm, and diversion of funds. Extortion payments may alleviate the negative impact of a ransomware attack, but we may be unwilling or unable to make such payments due to, for example, applicable laws or regulations prohibiting such payments.
To the extent we or our systems rely on third-party service providers through either a connection to, or an integration with, those third-parties’ systems, the risk of cybersecurity attacks and loss, corruption or unauthorized publication of our information or the confidential information of our clients, employees, and others, may increase. We may rely on third-party service providers and technologies to operate critical business systems to process sensitive data in a variety of contexts, including, without limitation, cloud-based infrastructure, data center facilities, encryption and authentication technology, employee email, content delivery to customers, and other functions. Our ability to monitor these third parties’ information security practices is limited, and these third parties may not have adequate information security measures in place. Other third-party risks may include data location uncertainty, and the possibility of data storage in inappropriate jurisdictions where laws or security measures may be inadequate. Any damage or failure that causes an interruption in the operations of our third-party service providers could have an adverse effect on our business, operating results, financial condition and prospects. While we may be entitled to damages if our third-party service providers fail to satisfy their privacy or security-related obligations to us, any award may be insufficient to cover our damages, or we may be unable to recover such award. In addition, supply-chain attacks have increased in frequency and severity, and we cannot guarantee that third parties’ infrastructure in our supply chain or our third-party partners’ supply chains have not been compromised.
As a result of the continuing COVID-19 pandemic, our workforce shifted from in-person to remote work environment. We currently have since transitioned to a hybrid work environment in which a portion of our workforce may work in-person. Many employees utilize network connections,in-person and computers and devices outside our premises or network, including working at home, while in transit and in public locations. This transition to a prolongedsome may work remotely. A hybrid work environment may exacerbate certain risks to our business, including increasing the stress on, and our vulnerability to disruptions of, our technology infrastructure and computer systems, increased risk of phishing, ransomware, and other cybersecurity attacks, and increased risk of unauthorized dissemination of personal or confidential information.
Future or past business transactions (such as acquisitions or integrations) could expose us to additional cybersecurity risks and vulnerabilities, as our systems could be negatively affected by vulnerabilities present in acquired or integrated entities’ systems and technologies.
Any or all of the issues described above could adversely affect our ability to attract new clients and continue our relationship with existing clients and could subject us to governmental or third-party lawsuits, investigations, regulatory fines or other actions or liability, thereby harming our business, operating results, financial condition and prospects. These disruptions could jeopardize the security of information stored in and transmitted through our computer systems and network infrastructure, including personal or confidential information of our clients, employees and others, which may result in significant liability and damage our reputation. Certain data privacy and security obligations may require us to implement and maintain specific security measures or industry-standard or reasonable security measures to protect our information technology systems and sensitive information. Applicable data privacy and security obligations may require us to notify relevant stakeholders of security incidents. Such disclosures are costly, and the disclosure or the failure to comply with such requirements could lead to adverse consequences.
While we have implemented security measures designed to protect against security incidents, it is difficult or impossible to defend against every risk being posed by changing technologies as well as criminals intent on committing cyber-crime and any measures we employ may not be successful in preventing, detecting or stopping attacks. The increasing sophistication and resources of cyber criminals and other non-state threat
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actors and increased actions by nation-state actors make keeping up with new threats difficult and could result in a breach of security. Controls employed by our information technology department and our third-party service providers, including cloud vendors, could prove inadequate and we may be unable in the future to detect vulnerabilities in our information technology systems because such threats and techniques change frequently, are often sophisticated in nature, and may not be detected until after a security incident has occurred. We may
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expend significant resources or modify our business activities to try to protect against security incidents. Further, we may experience delays in developing and deploying remedial measures designed to address any such identified vulnerabilities.
Our contracts may not contain limitations of liability, and even where they do, there can be no assurance that limitations of liability in our contracts are sufficient to protect us from liabilities, damages, or claims related to our data privacy and security obligations. We cannot be sure that our insurance coverage will be adequate or sufficient to protect us from or to mitigate liabilities arising out of our privacy and security practices, that such coverage will continue to be available on commercially reasonable terms or at all, or that such coverage will pay future claims.
Operating and growing our business may require additional capital, and if capital is not available to us, our business, operating results, financial condition, and prospects may suffer.
Operating and growing our business is expected to require further investments in our technology and operations. We may be presented with opportunities that we want to pursue, and unforeseen challenges may present themselves, either of which could cause us to require additional capital. If our cash needs exceed our expectations or we experience rapid growth, we could experience strain in our cash flow, which could adversely affect our operations in the event we were unable to obtain other sources of liquidity. If we seek to raise funds through equity or debt financing, those funds may prove to be unavailable, may only be available on terms that are not acceptable to us or may result in significant dilution to you or higher levels of leverage. If we are unable to obtain adequate financing or financing on terms satisfactory to us when we require it, our ability to continue to pursue our business objectives and to respond to business opportunities, challenges or unforeseen circumstances could be significantly limited, and our business, operating results, financial condition, and prospects could be materially and adversely affected.
We are subject to certain operational risks, including, but not limited to, employee or customer fraud, the obligation to repurchase sold loans in the event of a documentation error, and data processing system failures and errors.
Employee errors and employee and client misconduct could subject us to financial losses or regulatory sanctions and seriously harm our reputation. Misconduct by our employees could include, among other things, improper use of confidential information and fraud. It is not always possible to prevent employee errors and misconduct or documentation errors, and the precautions we take to prevent and detect this activity may not be effective in all cases. In addition, we rely heavily upon information supplied by third parties, including the information contained in credit applications, property appraisals, title information and valuation, and employment and income documentation, in deciding which loans we will originate as well as the terms of those loans. If any of the information upon which we rely is misrepresented, either fraudulently or inadvertently, and the misrepresentation is not detected prior to the mortgage being funded, the value of that mortgage may be significantly lower than expected, or we may fund a mortgage that we would not have funded or on terms we would not have extended. Whether a misrepresentation is made by the mortgage applicant or another third party, we generally bear the risk of loss associated with such misrepresentation. A loan subject to a material misrepresentation is typically unsellable or subject to repurchase if it is sold prior to detection of the misrepresentation. The sources of the misrepresentations are often difficult to identify, and it is often difficult to recover any of the monetary losses we may suffer. These risks could adversely affect our business, results of operation, financial condition, and reputation.
We are periodically required to repurchase mortgage loans that we have sold or indemnify purchasers of our mortgage loans, if these loans fail to meet certain criteria or characteristics or under other circumstances.loans.
At the time a loan is sold to an investor, we make certain representations and warranties. If defects are subsequently discovered in these representations and warranties that cause a loan to no longer satisfy the applicable investor eligibility requirements, we may be required to repurchase that loan. We are also required to indemnify several of our investors for borrowers’ prepayments and defaults. In addition, with respect to delinquent Ginnie Mae mortgage loans that we service, we are required to repurchase such loans prior to foreclosing and liquidating the mortgaged properties securing such loans. As of December 31, 2022, Ginnie Mae has historically accounted for 28.5%a significant portion of the UPB of our servicing portfolio.
As of December 31, 2022, weWe have established a reserve of $16.1 million for repurchase and indemnification obligations. Actual repurchase and indemnification obligations could materially exceed the reserves we have
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recorded in our financial statements. There can be no guarantee that future losses will not be in excess of the recorded liability.
The COVID-19 pandemic has created economic, financial and public health disruptions that have and are expected to continue to adversely affect the national economy and the local economies in the communities in which we operate.
The COVID-19 pandemic has negatively affected the national economy and the local economies in the communities in which we operate. Although the impact of COVID-19 on our business has been immaterial so far, we expect that the pandemic and governmental programs created as a response to the pandemic, will continue to affect certain aspects of our business. Such effects, if they continue for a prolonged period, may have a material adverse effect on our business and results of operation.
The COVID-19 pandemic is also affecting our mortgage servicing operations. In March 2020, the federal government enacted the CARES Act, which allowed borrowers with federally backed loans to request a temporary mortgage forbearance. Nevertheless, servicers of mortgage loans are contractually bound to advance monthly payments to investors, insurers, and taxing authorities regardless of whether the borrower actually makes those payments. As a result of the CARES Act forbearance requirements and the subsequent extension of federal forbearance programs, we have recorded, and expect to record additional, increases in delinquencies in our servicing portfolio, which may require us to finance substantial amounts of advances of principal and interest, property taxes, insurance premiums and other expenses to protect investors’ interests in the properties securing the loans. While Fannie Mae and Freddie Mac issued guidance limiting the number of payments a servicer must advance in the case of a forbearance, we expect that a borrower who has experienced a loss of employment or a reduction of income may not repay the forborne payments at the end of the forbearance period, or at all.
In response to the COVID-19 pandemic, our workforce has transitioned to a hybrid work environment in which a portion of our workforce may work in-person. As a result, we continue to be subject to the challenges and risks of having a remote workforce, including increased operational risk, uncertainty regarding office space needs, heightened vulnerability to cyber-attacks due to increased remote work, potential strains to our business continuity plans, and increased costs to insure our offices are safe and functional as hybrid offices that enable effective collaboration of both remote and in-person colleagues.
Seasonality may cause fluctuations in our financial results.
The mortgage origination industry can be seasonal. We typically experience an increase in our mortgage origination activity during the second and third quarters and reduced activity in the first and fourth quarters as homebuyers tend to purchase their homes during the spring and summer in order to move to a new home
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before the start of the school year. Accordingly, our loan origination revenues vary from quarter to quarter and comparisons of sequential quarters may not be meaningful.
If we fail to protect our brand and reputation, our ability to grow our business and increase the volume of mortgages we originate and service may be adversely affected.
Maintaining strong brand recognition and a reputation for trustworthiness and for delivering a superior client experience is important to our business. If we fail to protect our brand and deliver on these expectations, or if negative public opinion relating to Guild or other mortgage industry participants resulting from actual or alleged conduct in mortgage origination, servicing or other activities, government oversight or regulation, litigation or other matters should occur, these events could harm our reputation and damage our ability to attract and retain clients or maintain our referral network, which could adversely affect our business. Our reputation may also be negatively impacted by our environmental, social and governance practices and disclosures, including climate change practices and disclosures.
We could be forced to incur greater expense marketing our brand or maintaining our reputation in the future to preserve our position in the market and, even with such greater expense, we may not be successful in doing so. Many of our competitors have more resources than we do and can spend more advertising their brands and services. If we are unable to maintain or enhance consumer awareness of our brand cost-effectively and maintain our reputation, or otherwise experience negative publicity, our business, operating results, financial condition and prospects could be materially and adversely affected.
We are subject to certain risks associated with investing in real estate and real estate related assets, including risks of loss from adverse weather conditions, man-made or natural disasters, pandemics, terrorist attacks and the effects of climate change, which may cause disruptions in our operations and could materially and adversely affect the real estate industry generally and our business, financial condition, liquidity and results of operations.change.
Weather conditions and man-made or natural disasters such as hurricanes, tornadoes, earthquakes, pandemics, floods, droughts, fires, and other environmental conditions can adversely impact properties that we
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own or that collateralize loans we own or service, as well as properties where we conduct business. Future adverse weather conditions and man-made or natural disasters could also adversely impact the demand for, and value of, our assets, as well as the cost to service or manage such assets, directly impact the value of our assets through damage, destruction or loss, and thereafter materially impact the availability or cost of insurance to protect against these events. Terrorist attacks and other acts of violence, including Russia’s invasion of Ukraine in February 2022the Russia-Ukraine conflict and the ongoingIsrael-Hamas war, have caused and may continue to cause consumer confidence and spending to decrease or result in disruptions in U.S. financial markets and negatively impact the U.S. economy in general. It is not possible to predict the broader consequences of this conflict, which could include further sanctions, embargoes, regional instability, geopolitical shifts and adverse effects on macroeconomic conditions, currency exchange rates and financial markets, all of which could impact our business, financial condition, and results of operations.
Potentially adverse consequences of global warming and climate change, including rising sea levels and increased intensity of extreme weather events, could similarly have an impact on our properties and the local economies of certain areas in which we operate. Although we believe the properties collateralizing our loan assets or underlying our MSR assets are appropriately covered by insurance, we cannot predict at this time if we or our borrowers will be able to obtain appropriate coverage at a reasonable cost in the future, or if we will be able to continue to pass along all of the costs of insurance. There also is a risk that one or more of our property insurers may not be able to fulfill their obligations with respect to claims payments due to a deterioration in its financial condition or may even cancel policies due to increasing costs of providing insurance coverage in certain geographic areas.
Certain types of losses, generally of a catastrophic nature, that result from events described above such as earthquakes, floods, hurricanes, tornados, terrorism, acts of war, and pandemics, may also be uninsurable or not economically insurable. Inflation, changes in building codes and ordinances, environmental considerations and other factors, including terrorism or acts of war, also might make the insurance proceeds insufficient to repair or replace a property if it is damaged or destroyed. Under these circumstances, the insurance proceeds received might not be adequate to restore our economic position with respect to the affected real property. Any uninsured loss could result in the loss of cash flow from, and the asset value of, the affected property, which could have an adverse effect on our business, financial condition, liquidity, and results of operations.
If we are unable to attract, integrate and retain qualified personnel, our ability to develop and successfully grow our business could be harmed.
Our business depends on our ability to retain our key executives and management and to hire, develop and retain qualified loan officers and other employees. Our ability to expand our business depends on our being able to hire, train and retain sufficient numbers of employees to staff our in-house servicing centers, as well as other personnel. Our success in recruiting highly skilled and qualified personnel can depend on factors outside of our control, including the strength of the general economy and local employment markets and the availability of alternative forms of employment. Additionally, any alleged violation of applicable wage laws or other labor-or
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employment-related laws could result in challenges in recruiting and retention. If the services of any of our key personnel should become unavailable for any reason, we may not be able to identify and hire qualified persons on terms acceptable to us, which could have a material and adverse effect on our business, operating results, financial condition and prospects.
Our risk management strategies may not be fully effective in mitigating our risk exposures in all market environments or against all types of risk.
We have devoted significant resources to develop our risk management policies and procedures and expect to continue to do so in the future. Nonetheless, our risk management strategies may not be fully effective in mitigating our risk exposure in all market environments or against all types of risk, including market, interest rate, credit, liquidity, operational, cybersecurity, legal, regulatory and compliance risks, as well as other risks that we may not have identified or anticipated. As our products and services change and grow and the markets in which we operate evolve, our risk management strategies may not always adapt to those changes in a timely or effective manner. Some of our methods of managing risk are based upon our use of observed historical market behavior and management’s judgment. As a result, these methods may not predict future risk exposures, which could be different or significantly greater than the historical measures indicate. Although we employ a broad and diversified set of risk monitoring and risk mitigation techniques, those techniques and the judgments that accompany their application cannot anticipate every economic and financial outcome or the timing of such outcomes. Any of these circumstances could have an adverse effect on our business, financial condition and results of operations.
Risks Related to Regulatory Environment
Our mortgage loan origination and servicing activities are subjectChanges in, or our failure to acomply with, the highly complex legal and regulatory framework applicable to our mortgage loan origination and non-compliance with or changes in laws and regulations governing our industryservicing activities could harm our business, operating results, financial condition, and prospects.
The mortgage industry is subject to a highly complex legal and regulatory framework. In addition to the licensing requirements for each of the jurisdictions in which we originate or service loans, we must comply with a number of federal, state, and local consumer protection and other laws including, among others, the TILA, RESPA, ECOA, Housing Act, TCPA, GLBA, EFTA, SCRA, MLA, Homeowners Protection Act, Home Mortgage Disclosure Act, SAFE Act, FTCA, Dodd-Frank Act , CARES Act, federal, state and local laws designed to discourage predatory lending and servicing practices, prohibit unfair, deceptive, or abusive acts or practices, protect customer privacy, and regulate debt collection and consumer credit reporting, and state foreclosure laws. These and other laws and regulations directly affect our business and require constant compliance monitoring, internal and external audits, and examinations by federal and state regulators. Changes to the laws, regulations, and guidelines relating to the origination and servicing of mortgages, including those already adopted and those that may in the future be adopted, their interpretation or the manner in which they are enforced, could render our current business practices non-compliant or make compliance more difficult or expensive.
As a non-depository lending and servicing institution, we are subject to the regulatory authority of the CFPB, including, without limitation, its authority to conduct investigations, bring enforcement actions, impose monetary penalties, require remediation of practices, pursue administrative proceedings or litigation, and obtain cease and desist orders for violations of applicable federal consumer financial laws. The CFPB has been active in investigations and enforcement actions, and has issued civil money penalties to parties when the CFPB has determined that such parties have violated the laws and regulations it enforces. Our failure to comply with the federal consumer protection laws and regulations to which we are subject, whether that failure is actual or alleged, could expose us to enforcement actions or potential litigation liabilities. Additional regulatory uncertainty now exists as a result of a decision issued by the United States Court of Appeals for the Fifth Circuit on October 19, 2022, striking down a CFPB rulemaking as a result of its conclusion that the funding structure for the CFPB violates the Appropriations Clause of the U.S. Constitution. Because all CFPB rulemakings depend on the expenditure of CFPB funds, there is a risk that prior CFPB activities, including the promulgation of regulations impacting the mortgage market and upon which lenders, such as Guild, have relied in conducting their activities, may also be deemed unconstitutional.
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It is possible that we are not, and will not in the future be, in full compliance with current and future laws and regulations, or interpretations of the foregoing. Our failure, or the failure of our loan officers, other employees, correspondent sellers or others with whom we have business relationships, to operate in compliance with any of the laws, regulations, and guidelines relating to the origination, servicing, and collection of mortgages could result in, among other things, the loss of licenses and approvals required for us to engage in the business of originating, servicing, and collecting mortgage loans, governmental investigations and enforcement actions, damage to our brand and reputation, civil and criminal liability and administrative penalties, which could have a material and adverse effect on our business, operating results, financial condition, and prospects.
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The Financial Stability Oversight Council (“FSOC”) has recommended that federal and state regulators strengthen the prudential regulation of nonbank mortgage origination and servicing companies and has issued guidance describing the process FSOC would follow if it were to consider making a determination to subject a nonbank financial company to supervision by the Board of Governors of the Federal Reserve System and prudential standards. The FSOC has also been conducting a review of the secondary mortgage market focused on the regulation of the GSEs. Additionally, the Conference of State Bank Supervisors (“CSBS”) has issued a proposal for enhancing regulatory prudential standards for nonbank mortgage servicers subject to licensing and supervision by state financial regulators. The CSBS prudential regulatory proposal includes standards for capital, liquidity, risk management, data standards and integrity, data protection and cyber risk, corporate governance, servicing transfer requirements, and change of control requirements. To the extent that the FSOC and other regulators move forward with new prudential reforms of nonbank mortgage originators or servicers (including designating nonbank mortgage companies for heightened prudential regulation by the Federal Reserve), the markets they serve, or the secondary mortgage market, it could materially affect the operating costs, competitiveness, business plan, and prospects of our business.
FailureOur failure to comply with fair lending laws and regulations could lead to a wide variety of sanctions that could have a material adverse effect on our business, financial condition, and results of operations.negative consequences.
Anti-discrimination statutes, such as the Fair Housing Act, ECOA, and other fair lending laws and regulations prohibit creditors from discriminating against loan applicants and borrowers based on certain characteristics, such as race, religion, and national origin. The Department of Justice and other federal agencies, including the CFPB, are responsible for enforcing these laws and regulations. In 2015, the U.S. Supreme Court confirmed that the “disparate impact” theory applies to cases brought under the Fair Housing Act, while emphasizing that a causal relationship must be shown between a specific policy of the defendant and a discriminatory result that is not justified by a legitimate objective of the defendant. As a result, various federal regulatory agencies and departments take the position that these laws apply not only to intentional discrimination, but also to neutral practices that have a disparate impact on a group that shares a characteristic that a creditor may not consider in making credit decisions (i.e., creditor or servicing practices that have a disproportionately negative effect on a protected class of individuals). Although it is still unclear whether the theory applies under the ECOA, regulatory agencies and private plaintiffs can be expected to continue to apply it to both the Fair Housing Act and ECOA in the context of mortgage loan lending and servicing. Compliance with anti-discrimination prohibitions, and particularly the disparate impact theory, creates a significant administrative burden and potential liability for failure to comply. In addition, regulatory agencies and consumer advocacy groups are becoming more aggressive in asserting fair lending, fair housing and other claims that the practices of lenders and loan servicers result in a disparate impact on protected classes. A successful regulatory challenge to our performance under these fair lending laws and regulations could result in a wide variety of sanctions, including damages, injunctive or equitable relief, and civil money penalties. In addition to reputational harm, such sanctions could have a material adverse effect on our business, financial condition, and results of operations. Beyond exposure to potential fair lending or servicing claims under disparate impact theory, lenders face increasing regulatory, enforcement and litigation risk under the FHAFair Housing Act and ECOA from claims of “redlining” and “reverse redlining.” Redlining is the practice of avoiding providing services to individuals living in communities of color because of the race or national origin of the people who live in those communities. Reverse redlining is targeting an applicant in a certain neighborhood for a higher cost products or services. In late 2021, the Department of Justice launched a “combating redlining initiative” and partnership with other federal and state agencies, including the CFPB, to crack down on discriminatory lending practices, making clear they are a high priority across the financial services regulatory ecosystem. In addition, the CFPB recentlyhas announced that it intends to use its authority under the Consumer Financial Protection Act to identify, prohibit, and prosecute discrimination as an unfair, deceptive, or abusive act or practices to target discriminatory conduct, even where fair lending laws such as the ECOA may not apply. More restrictive laws and regulations may be adopted in the future, and governmental bodies or courts may interpret existing laws or regulations in a more restrictive manner, which could make compliance more difficult or expensive. Any such changes in laws, regulations or interpretations could have a detrimental effect on our business.
We are subject to state licensing and operational requirements. Our failure to obtain and maintain the appropriate state licenses would prohibit us from originating or servicing mortgages in those states and adversely affect our operations.
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Because we are not a federally chartered depository institution, we do not benefit from exemptions to state mortgage lending, loan servicing or debt collection licensing and regulatory requirements. In most states in which we operate, aone or more regulatory agency or agencies regulatesregulate and enforcesenforce laws relating to mortgage servicing companies and mortgage origination companies such as us. These rules and regulations generally require that we seek and maintain certain licenses and comply with certain business practice standards, including requirements as to the form and content of contracts and other documentation and the licensing of our employees. As a nonbank mortgage lender, we are subject to licensure, regulation, and supervision by every state and district in which we do business. States examine nonbank mortgage lenders and servicers periodically, depending on state law requirements and other factors such as the lender’s size and compliance history. These examinations may include a review of the nonbank lender’s compliance with all federal and state consumer
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protection laws, compliance management system, and internal controls. Complying with this regulatory framework requires a meaningful dedication of management and financial resources. Changes to existing state legislation or the adoption of new state legislation, as well as our entry into new markets in states in which we had not previously operated, could increase our compliance costs. This could render business in any one state or states cost-prohibitive and could materially affect our business and our growth strategy. Any failure to comply with these licensing and operational requirements could have a material and adverse effect on our business, operating results, financial condition, and prospects.
Changes in the guidelines of the GSEs, FHA, VA, USDA, and Ginnie Mae could adversely affect our business.
We are required to follow specific guidelines and eligibility standards that impact the way we service and originate GSE and U.S. government agency loans, including guidelines and standards with respect to credit standards for mortgage loans, our staffing levels, and other servicing practices, and the servicing and ancillary fees that we may charge. In addition, we are required to meet certain minimum financial requirements relating to our net worth, capital ratio, and liquidity in order to sell the loans that we originate to certain investors, including the GSEs. A change in these guidelines could require us to expend additional resources to originate and service mortgages or make it more difficult for us to do so profitably or at all, and a failure to meet applicable financial requirements could materially impair our ability to originate and service loans, any of which could have a material and adverse effect on our business, operating results, financial condition, and prospects. In August 2022, the Federal Housing Finance Agency and Ginnie Mae announced updated minimum financial eligibility requirements for Fannie Mae and Freddie Mac Seller/Servicers, and Ginnie Mae for single family issuers. The updated minimum financial eligibility requirements modify the definitions of tangible net worth and eligible liquidity, modify their minimum standard measurement and include a new risk-based capital ratio, among other changes. In September 2022, at the direction of the FHFA, Fannie Mae and Freddie Mac announced similar revisions to minimum financial eligibility requirements. The majority of the requirements arebecame effective on September 30, 2023 with origination liquidity and certain other capital requirements effective as of December 31, 2023. On October 21, 2022, Ginnie Mae extended the compliance date for its risk-based capital requirements to December 31, 2024. Certain of these new capital requirements may impact liquidity in Ginnie Mae markets and while the ultimate impact remains uncertain, such requirements could have the effect of devaluing certain Ginnie Mae MSRs. If we misjudge the magnitude of the costs and benefits of these updated minimum financial eligibility requirements and their impacts on our business, our financial results could be negatively impacted.
In addition, changes in the nature or extent of the guarantees provided by the GSEs, Ginnie Mae, the USDA or the VA, or the insurance provided by the FHA, or coverage provided by private mortgage insurers, could also have broad adverse market implications. Any future increases in guarantee fees or changes to their structure or increases in the premiums we are required to pay to the FHA or private mortgage insurers for insurance, or to the VA or the USDA for guarantees, could increase mortgage origination costs and insurance premiums for our clients. These industry changes could result in reduced demand for our mortgage services, resulting in reduced origination volume and profitability for us, which could materially and adversely affect our business, operating results, financial condition, and prospects.
Material changes to the laws, regulations or practices applicable to reverse mortgage programs operated by FHA and HUD could adversely affect our reverse mortgage business.
We acquired Cherry Creek Mortgage LLC in April 2023 and as a result now originate reverse mortgage loan products. The reverse mortgage industry is largely dependent upon the FHA and HUD, and there can be no guarantee that these entities will retain Congressional authorization to continue the Home Equity Conversion Mortgage (“HECM”) program or that they will not make material changes to the laws, regulations, rules or practices applicable to reverse mortgage programs. The vast majority of reverse mortgage loan products we originate are HECMs, which are FHA-insured loans that must comply with the FHA’s and other regulatory requirements. Guild may also originate non-HECM reverse mortgage products, for which there is a limited secondary market. The FHA regulations governing the HECM products have changed from time to time. For example, FHA has added disbursement limits that restrict the amount of loan proceeds that a borrower can receive during the first year of the loan, implemented collateral risk assessment guidelines that require HECM lenders to obtain a second property appraisal if FHA determines that additional support for the collateral value is needed, and added credit-based underwriting criteria designed to assess borrowers’ ability and willingness to meet their financial obligations. Our reverse mortgage business is also subject to state statutory and regulatory requirements including, but not limited to, licensing requirements, required disclosures and permissible fees. If we fail to comply with applicable laws and regulations relating to the origination of reverse mortgages, we could be subject to adverse regulatory actions, including potential fines, penalties or sanctions, and our business, reputation, and financial condition could be adversely affected. We continue to evaluate our reverse mortgage business and the future loan production under such business remains uncertain.
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Our actual or perceived failure to comply with stringent and evolving laws, regulations, rules, contractual obligations, policies and other obligations related to data privacy and security. Our actual or perceived failure to comply with such obligations could lead to regulatory investigations or actions; litigation; finessecurity may materially and penalties; disruptions of our business operations; reputational harm; loss of revenue or profits; loss of customers or sales; and other adverse business consequences.adversely affect us.
In the ordinary course of our business, we and the third parties upon which we rely, may collect, receive, store, process, generate, use, transfer, disclose, make accessible, protect, secure, dispose of, transmit, and share (collectively, process) personal data and other sensitive information, including proprietary and confidential business data, trade secrets, intellectual property, sensitive third-party data and financial information. Our data processing activities may subject us to numerous data privacy and security obligations, such as various laws, regulations, guidance, industry standards, external and internal privacy and security policies, contractual requirements, and other obligations relating to data privacy and security.
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Federal, state, and local governments have enacted numerous data privacy and security laws, including data breach notification laws, personal data privacy laws, financial privacy laws (e.g., the GLBA), consumer protection laws (e.g., Section 5 of the FTCA), and other similar laws (e.g., wiretapping laws). For example, the TCPA imposes various consumer consent requirements and other restrictions on certain telemarketing activity and other communications with consumers by phone, fax or text message. TCPA violations can result in significant financial penalties, including penalties or criminal fines imposed by the Federal Communications Commission or fines of up to $1,500 per violation imposed through private litigation or by state authorities. As another example, the California Consumer Privacy Act of 2018 (“CCPA”) requires businesses to provide specific disclosures in privacy notices and honor requests of California residents to exercise certain privacy rights. The CCPA provides for civil penalties of up to $7,500 per violation and allows private litigants affected by certain data breaches to recover significant statutory damages. The California Privacy Rights Act of 2020, which became operative on January 1, 2023, expanded the CCPA’s requirements to apply to personal information of business representatives and employees and established a new regulatory agency to implement and enforce the law. Other states, such as Virginia, Colorado, Utah and Connecticut, have also passed comprehensive privacy laws, and similar laws are being considered in several other states., as well as at the federal and local levels. These developments may further complicate compliance efforts, and may increase legal risk and compliance costs for us, the third parties upon whom we rely, and our customers.
We may be bound by contractual obligations related to data privacy and security, and our efforts to comply with such obligations may not be successful. For example, certain privacy laws, such as the CCPA, allow our customers to impose specific contractual restrictions on their service providers. We may also be contractually subject to industry standards adopted by industry groups and may become subject to such obligations in the future. We may publish privacy policies, marketing materials and other statements, such as compliance with certain certifications or self-regulatory principles, regarding data privacy and security. If these policies, materials or statements are found to be deficient, lacking in transparency, deceptive, unfair, or misrepresentative of our practices, we may be subject to investigation, enforcement actions or other adverse consequences.
Obligations related to data privacy and security are quickly changing, becoming increasingly stringent, and creating regulatory uncertainty. Additionally, these obligations may be subject to differing applications and interpretations, which may be inconsistent or conflict among jurisdictions. Preparing for and complying with these obligations requires us to devote significant resources. These obligations may necessitate changes to our services, information technologies, systems, and practices and to those of any third parties that process personal data on our behalf. We may at times fail (or be perceived to have failed) in our efforts to comply with our data privacy and security obligations. Moreover, despite our efforts, our personnel or third parties on whom we rely on may fail to comply with such obligations, which could negatively impact our business operations. If we or the third parties on which we rely fail, or are perceived to have failed, to address or comply with applicable data privacy and security obligations, we could face significant consequences, including but not limited to: government enforcement actions (e.g., investigations, fines, penalties, audits, inspections, and similar); litigation (including class-action claims); additional reporting requirements and/or oversight; bans on processing personal data; and orders to destroy or not use personal data. Any of these events could have a material adverse effect on our reputation, business, or financial condition, including but not limited to: loss of customers; inability to process personal data or to operate in certain jurisdictions; limited ability to develop or commercialize our services; expenditure of time and resources to defend any claim or inquiry; adverse publicity; or substantial changes to our business model or operations.
We may from time to time be subject to litigation, which may be extremely costly to defend, could result in substantial judgment or settlement costs and could subject us to other remedies.
From time to time, we have been, and may continue to be, involved in various legal proceedings, including, but not limited to, actions related to our lending and servicing practices as well as alleged violations of the local, state and federal laws to which our business is subject. Claims may be expensive to defend and may divert management’s time away from our operations, regardless of whether they are meritorious or ultimately lead to a judgment against us. We cannot assure you that we will be able to successfully defend or resolve any current or future litigation matters, and the resolution of such matters may result in significant financial payments by, or penalties imposed upon, us, restrictions on our business and operations, or other remedies, in
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which case those litigation matters could have a material and adverse effect on our business, operating results, financial condition and prospects.
Risks Related to Our Organization and Structure
We are controlled by MCMI, and MCMI’s interests may conflict with our interests and the interests of our other stockholders.
MCMI holds all of our issued and outstanding Class B common stock and controls approximately 95.1% of the combined voting power of our outstanding common stock. As a result, MCMI controls any action requiring the general approval of our stockholders, including the election of our Board of Directors, the adoption of amendments to our certificate of incorporation and bylaws, and the approval of any merger or sale of substantially all of our assets. So long as MCMI continues to directly or indirectly own a significant amount of our equity, even if such amount is less than a majority of the combined voting power of our outstanding common stock, MCMI will continue to be able to substantially influence the outcome of votes on all matters requiring approval by the stockholders. The interests of MCMI could conflict with or differ from our interests or the interests of our other stockholders. For example, the concentration of ownership held by MCMI could delay, defer or prevent a change of control of our Company or impede a merger, takeover or other business combination that may otherwise be attractive to us or our other stockholders.
We areAs a “controlled company” within the meaning of the New York Stock Exchange ("NYSE") rules and, as a result,company,” we are permitted, and elect, to rely on exemptions from certain corporate governance requirements that provide protection to stockholders of other companies.
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Because MCMI controls a majority of the combined voting power of our outstanding common stock, we are considered a controlled company“controlled company” under the applicable rules of the NYSE.New York Stock Exchange (“NYSE”). As a controlled company, we are permitted to elect not to comply with certain corporate governance requirements of the NYSE, including the requirements that:

a majority of our Board of Directors consist of independent directors;
we have a nominating and corporate governance committee that is composed entirely of independent directors; and
we have a compensation committee that is composed entirely of independent directors.
These requirements will not apply to us as long as we remain a controlled company. Accordingly, investors in our Class A common stock may not have the same protections afforded to stockholders of companies that are subject to all of the corporate governance requirements of the NYSE. We have currently elected not to rely on the exemptions above, however we may choose to do so at any time.
Our directors and executive officers have significant control over our business.
Our directors and executive officers beneficially own, directly or indirectly, in the aggregate, approximately 35.3%35.4% of the outstanding shares of our Class A common stock and 100% of the outstanding shares of our Class B common stock (to the extent the Chairman of our Board of Directors may be deemed to beneficially own all of the shares of our Class B common stock beneficially owned by MCMI), representing an aggregate of approximately 96.9%96.8% of the combined voting power of our outstanding common stock. As a result, in addition to their day-to-day management roles, our executive officers and directors will be able to exercise significant influence on our business as stockholders, including influence over election of members of the Board of Directors and the authorization of other corporate actions requiring stockholder approval.
We are a holding company and depend upon distributions from GMC to meet our obligations.
We are a holding company with no material assets other than our ownership of equity interests in GMC, which is our wholly owned subsidiary. Our ability to pay dividends and to pay taxes and cover other expenses depends on the financial results and cash flows of GMC. As the sole member of GMC, we intend to cause GMC to make distributions to us in amounts sufficient to meet our obligations. Certain laws and regulations, however, may result in restrictions on GMC’s ability to make distributions to us. To the extent that we need funds and GMC is restricted from making such distributions under applicable law or regulation or under the terms of any of its financing arrangements, we may not be able to obtain funds on terms acceptable to us or at all and as a result could suffer an adverse effect on our liquidity and financial condition.
Risks Related to our Class A Common Stock
Sales of a substantial number of shares of our Class A common stock by our existing stockholders in the public market could cause the price of our Class A common stock to fall.
Sales of a substantial number of shares of our Class A common stock in the public market, or the perception that these sales might occur, could significantly reduce the market price of our Class A common
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stock. If our existing stockholders sell, or indicate an intention to sell, substantial amounts of our common stock (including shares of our Class B common stock that would convert to Class A common stock in connection with such sales) in the public market, the trading price of our Class A common stock could substantially decline. Furthermore, if MCMI or our executive officers and directors were to sell a substantial portion of the shares they hold, it could cause the price of our Class A common stock to decline.
Our issuance of capital stock in connection with financings, acquisitions, investments, our equity incentive plans or otherwise would dilute all other stockholders.
We may issue capital stock in the future. Any such issuance would result in dilution to all other stockholders. In the future, we may issue stock, including as a grant of equity awards to employees, directors, and consultants under our equity incentive plans, to raise capital through equity financings or to acquire or make investments in companies, products or technologies for which we may issue equity securities as consideration or for financing purposes. Any such issuances of capital stock in the future may cause stockholders to experience significant dilution of their ownership interests and the per share value of our Class A common stock to decline.
We do not intend toAlthough we have paid dividends in the past, there is no assurance that we will pay dividends in the foreseeable future.
Although we have paid some special dividends in the past, there is no assurance that we do not anticipate declaring or paying regularwill pay cash dividends on our Class A common stock in the foreseeable future.Instead, we We anticipate that most or all of our future earnings will be retained to support our operations and finance the growth and development
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of our business. Any future determination to declare and pay cash dividends, if any, will be made at the discretion of our Board of Directors and will depend on a variety of factors, including applicable laws, our financial condition, results of operations, contractual restrictions, capital requirements, business prospects, general business or financial market conditions, and other factors our Board of Directors may deem relevant. Because we are a holding company, our ability to pay dividends depends on our receipt of cash dividends from GMC, which may further restrict our ability to pay dividends. Investors should not purchase our Class A common stock with the expectation of receiving cash dividends.
Certain provisions in our certificate of incorporation and bylaws and of Delaware law may prevent or delay an acquisition of Guild, which could decrease the trading price of our Class A common stock.
Our certificate of incorporation, bylaws, and Delaware law contain provisions that are intended to deter coercive takeover practices and inadequate takeover bids by making such practices or bids unacceptably expensive to the bidder and to encourage prospective acquirers to negotiate with our Board of Directors rather than to attempt a hostile takeover. These provisions include, among others, those establishing:
afor example, our dual class common stock structure, which provides MCMI withclassified board, the ability to control the outcome of matters requiring stockholder approval, even if it beneficially owns significantly less than a majority of the shares of our outstanding common stock;
the divisionauthority of our Board of Directors into three classes of directors, with each class serving a staggered three-year term, which could have the effect of making the replacement of incumbent directors more time-consuming and difficult;
the inability of our stockholders to call a special meeting;
the inability of our stockholders to act by written consentissue preferred stock, limitations on stockholder action after MCMI and its affiliated private equity funds cease to beneficially own a majority of the combined voting power of our capital stock;
rules regarding how stockholders may present proposals or nominate directors for election at stockholder meetings;
the right of our Board of Directors to issue preferred stock, without stockholder approval;
the inability of stockholders to remove directors without cause after MCMI, any other investment funds affiliated with MCMI,advance notice bylaws provisions, and any company or other entity controlled by, controlling orprohibitions under common control with MCMI or any such investment fund (other than any portfolio company) cease to beneficially ownDelaware law on a majority of the combined voting power of our capital stock; and
the ability of our directors, not our stockholders, to fill vacancies on the Board of Directors.
In addition, because we have not elected to be exempt from Section 203 of the Delaware General Corporation Law (the “DGCL”), this provision could also delay or prevent a change of control that stockholders may favor. Section 203 of the DGCL provides that, subject to limited exceptions, a person that acquires, or is affiliated with a person that acquires, more than 15% of the outstanding voting stock of a Delaware corporation (an “interested stockholder”) must not engage in any business combination with that corporation, including by merger, consolidation or acquisitions of additional shares, for a three-year period following the date on which the person became an interested stockholder, unless (i) prior to such time, the board of directors of such corporation approved either the business combination or the transaction that resulted in the stockholder becoming an interested stockholder; (ii) upon consummation of the transaction that resulted in the stockholder becoming an interested stockholder, the interested stockholder owned at least 85% of the voting stock of such corporation at the time the transaction commenced (excluding for purposes of determining the voting stock outstanding (but not the outstanding voting stock owned by the interested stockholder) the voting stock owned by directors who are also officers or held in employee benefit plans in which the employees do not have a confidential right to tender or vote stock held by the plan); or (iii) on or subsequent to such time the business combination is approved by the board of directors of such corporation and authorized at a meeting of stockholders by the affirmative vote of at least two-thirds of the outstanding voting stock of such corporation not owned by the interested stockholder.shareholder.
We believe these provisions protect our stockholders from coercive or otherwise unfair takeover tactics by requiring potential acquirers to negotiate with our Board of Directors and by providing our Board of Directors with more time to assess any acquisition proposal. These provisions are not intendedmay have the effect of deterring a third party from making a proposal to make Guild immune from takeovers. However, these provisions will apply even ifacquire us or of impeding a change in control under circumstances that otherwise could provide the offer may be considered beneficial by some stockholders and could delay or prevent an acquisition thatholders of our Boardcommon stock with the opportunity to realize a premium over the then-prevailing market price of Directors determines is not in the best interests of Guild and its stockholders.our Class A common stock. These provisions may also prevent or discourage attempts to remove and replace incumbent directors.
Our Board of Directors has the ability to issue blank check preferred stock, which may discourage or impede acquisition attempts or other transactions.
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Our Board of Directors has the power, subject to applicable law, to issue series of preferred stock that could, depending on the terms of the series, impede the completion of a merger, tender offer or other takeover attempt. For instance, subject to applicable law, a series of preferred stock may impede a business combination by including class voting rights, which would enable the holder or holders of such series to block a proposed transaction. Our Board of Directors will make any determination to issue shares of preferred stock based on its judgment as to our and our stockholders’ best interests. Our Board of Directors, in so acting, could issue shares of preferred stock having terms which could discourage an acquisition attempt or other transaction that some, or a majority, of the stockholders may believe to be in their best interests or in which stockholders would have received a premium for their stock over the then-prevailing market price of the stock.
Our certificate of incorporation contains an exclusive forum provision that may discourage lawsuits against us and our directors and officers.
Our certificate of incorporation provides that, unless the Board of Directors otherwise determines, the state courts in the State of Delaware or, if no state court located within the State of Delaware has jurisdiction, the federal court for the District of Delaware, will be the sole and exclusive forum for any derivative action or proceeding brought on behalf of Guild, any action asserting a claim of breach of a fiduciary duty owed by any director or officer of Guild to Guild or Guild’s stockholders, any action asserting a claim against Guild or any director or officer of Guild arising pursuant to any provision of the DGCL or Guild’s certificate of incorporation or bylaws, or any action asserting a claim against Guild or any director or officer of Guild governed by the internal affairs doctrine under Delaware law (collectively, the “covered actions”). This exclusive forum provision applies to all covered actions, including any covered action in which the plaintiff chooses to assert a claim or claims under federal law in addition to a claim or claims under Delaware law, although stockholders will not be deemed to have waived our compliance with the federal securities laws and the rules and regulations thereunder. This exclusive forum provision does not apply to actions that do not assert any covered Delaware state law claims, such as, for example, any action asserting solely federal securities law claims, and the enforceability of similar choice of forum provisions in other companies’ organizational documents has been challenged in legal proceedings and it is possible that, in connection with claims arising under federal securities laws or otherwise, a court could find this exclusive forum provision to be inapplicable or unenforceable.
This exclusive forum provision may limit the ability of Guild’s stockholders to bring a claim in a judicial forum that such stockholders find favorable for disputes with Guild or Guild’s directors or officers, which may discourage such lawsuits against Guild and Guild’s directors and officers. Alternatively, if a court were to find this exclusive forum provision inapplicable to, or unenforceable in respect of, one or more of the specified types of actions or proceedings described above, Guild may incur additional costs associated with resolving such matters in other jurisdictions or forums, which could materially and adversely affect Guild’s business, financial condition or results of operations.
The dual class structure of our common stock may adversely affect the trading market for our Class A common stock.
We cannot predict the potential effects our dual class structure may have on our Class A common stock, such as a lower or more volatile market price. In 2017, S&P Dow Jones and FTSE Russell announced that they would begin excluding most newly public companies with multiple classes of shares of common stock from being added to certain indices, including the Russell 2000, the S&P 500, the S&P MidCap 400 and the S&P SmallCap 600. As a result, our dual class capital structure would make us ineligible for inclusion in any of these indices, and mutual funds, exchange-traded funds and other investment vehicles that attempt to passively track these indices likely will not invest in our stock. Furthermore, we cannot assure you that other stock indices will not take a similar approach to S&P Dow Jones or FTSE Russell in the future. It is unclear what effect, if any, these policies will have on the valuations of publicly traded companies excluded from these indices. Given the sustained flow of investment funds into passive strategies that seek to track certain indices, however, it is possible that exclusion from such indices could make our Class A common stock less attractive to investors. As a result, the market price of our Class A common stock could be adversely affected.
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Risks Related to Being a Public Company
Our quarterly and annual operating results or other operating metrics may fluctuate significantly and may not meet expectations of research analysts, which could cause the trading price of our Class A common stock to decline.
Our quarterly and annual operating results and other operating metrics have fluctuated in the past and may in the future fluctuate as a result of a number of factors, many of which are outside of our control and may be difficult to predict. Period-to-period variability or unpredictability of our results could result in our failure to meet our expectations or those of any analysts that cover us or investors with respect to revenue or other operating results for a particular period. If we fail to meet or exceed such expectations for these or any other
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reasons, the market price of our Class A common stock could decline significantly, and we could face litigation, including securities class action litigation.
We have in the past identified material weaknesses in our internal control over financial reporting and concluded that our disclosure controls and procedures were not effective. Any failureIf we fail to maintain effective internal control over financial reporting or to maintain effective disclosure controls and procedures, we may be unable to report our financial results accurately on a timely basis, which would result in the future may have a materialloss of investor confidence, delisting, claims or investigations, and adverse effect oncause the market price of our business, operating results, financial condition and prospects.Class A common stock to decline.
Our management is responsible for establishing and maintaining adequate internal control over financial reporting and for evaluating and reporting on our system of internal control. Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with GAAP. As a public company, weWe are required to comply with the Sarbanes-Oxley Act of 2002 (“Sarbanes-Oxley Act”) and other rules that govern public companies. In particular, we are required to certify our compliance with Section 404 of the Sarbanes-Oxley Act, which requires us to furnish annually a report by management on the effectiveness of our internal control over financial reporting. In addition, our independent registered public accounting firm is required to report on the effectiveness of our internal control over financial reporting. Also, as a publicly-traded company, we are required to maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in the reports that we file with, or submit to, the SEC is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms.
In our Annual Report on Form 10-K for the fiscal year ended December 31, 2021, we identifiedreported having a material weakness in our internal controls over financial reporting and, due to such material weakness, also concluded that our disclosure controls and procedures for the period were not effective. A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of our annual or interim financial statements will not be prevented or detected on a timely basis. The material weakness we reported was thatbecause we did not have a sufficient complement of personnel with requisite experience in the design and operation of controls and did not perform an effective risk assessment, including risk of fraud. This resulted in ineffective general information technology controls over user access and change management within the general ledger and loan systems. The deficiencies also contributed to ineffective monitoring of consistent operation of internal control over financial reporting and ineffective evaluation of the reliability of information used in controls.
During fiscal year 2022, we developed and executed measures designed to address the above-describedremediate this material weakness and enhance the Company’s internal controls over financial reporting. These measures included the following: (1) investing in and continuing to hire additional finance, accounting and IT resources with appropriate knowledge and expertise to effectively design, operate and document financial reporting processes and internal controls, (2) enhancing risk assessment, including over source systems to identify the appropriate complement of controls to address access and other information technology specific risks, (3) designing and implementing controls to formalize roles and review responsibilities to align with our team’s skills and experience, including over segregation of duties and information technology solutions, (4) implementing and monitoring our approach to remediation of control activities, (5) engaging third party specialists to conduct a comprehensive review, update and enhancement of the design and documentation of key business processes to ensure the components of internal control over financial reporting are present and functioning, and (6) reporting regularly to the audit committee on the progress and results of the remediation plan, including the identification, status, and resolution of internal control deficiencies.
Management hasmanagement concluded through testing of the design and operating effectiveness of the newly designed controls that the previously identifiedthis material weaknessesweakness in our internal control over financial reporting werewas remediated as of December 31, 2022.
However, we cannot assure you that in the future those controls and procedures will be adequate to prevent or identify irregularities or errors or to facilitate the fair presentation of our consolidated financial statements or that our disclosure controls and procedures will remain effective. If we do not maintain effective internal control over financial reporting or effective disclosure controls and procedures, we may be unable to report our financial results accurately on a timely basis or detect and prevent fraud, which could cause our reported financial results to be misstated. As a result, investors, counterparties and consumers may lose confidence in the accuracy and completeness of our financial and other reports filed with, or submitted to, the SEC, our access to capital markets and perceptions of our creditworthiness could be adversely affected, and the market price of our Class A common stock could decline. In addition, if we couldfail to timely file our reports with the SEC, we may be subject to potential delisting action by the NYSE or claims from our stockholders.We also may become subject to investigations by the stock exchange on which our securities are listed, the SEC or other regulatory authorities, which could require additional financial and management resources. These events could have a material and adverse effect on our business, operating results, financial condition and prospects.
General Risk Factors
Our existing and any future indebtedness could adversely affect our ability to operate our business, our financial condition orcause the resultsmarket price of our operations.
Our existing and any future indebtedness could have important consequences, including:
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requiring usClass A common stock to dedicate a substantial portion of our cash flow to payments on our indebtedness, which would reduce the amount of cash flow available to fund working capital, capital expenditures or other corporate purposes;decline.
increasing our vulnerability to general adverse economic, industry and market conditions;
subjecting us to restrictive covenants that may reduce our ability to take certain corporate actions or obtain further debt or equity financing;
limiting our ability to plan for and respond to business opportunities or changes in our business or industry; and
placing us at a competitive disadvantage compared to our competitors that have less debt or better debt servicing options.
Failure to make payments or comply with other covenants under our existing debt instruments could result in an event of default. If an event of default occurs and the lender accelerates the amounts due, we may need to seek additional financing, which may not be available on acceptable terms, in a timely manner or at all. In that event, we may not be able to make accelerated payments, and the lender could seek to enforce security interests in the collateral securing such indebtedness, which includes substantially all of our assets.
Our risk management strategies may not be fully effective in mitigating our risk exposures in all market environments or against all types of risk.
We have devoted significant resources to develop our risk management policies and procedures and expect to continue to do so in the future. Nonetheless, our risk management strategies may not be fully effective in mitigating our risk exposure in all market environments or against all types of risk, including market, interest rate, credit, liquidity, operational, cybersecurity, legal, regulatory and compliance risks, as well as other risks that we may not have identified or anticipated. As our products and services change and grow and the markets in which we operate evolve, our risk management strategies may not always adapt to those changes in a timely or effective manner. Some of our methods of managing risk are based upon our use of observed historical market behavior and management’s judgment. As a result, these methods may not predict future risk exposures, which could be different or significantly greater than the historical measures indicate. Although we employ a broad and diversified set of risk monitoring and risk mitigation techniques, those techniques and the judgments that accompany their application cannot anticipate every economic and financial outcome or the timing of such outcomes. Any of these circumstances could have an adverse effect on our business, financial condition and results of operations.
If we are unable to attract, integrate and retain qualified personnel, our ability to develop and successfully grow our business could be harmed.
Our business depends on our ability to retain our key executives and management and to hire, develop and retain qualified loan officers and other employees. Our ability to expand our business depends on our being able to hire, train and retain sufficient numbers of employees to staff our in-house servicing centers, as well as other personnel. Our success in recruiting highly skilled and qualified personnel can depend on factors outside of our control, including the strength of the general economy and local employment markets and the availability of alternative forms of employment. If the services of any of our key personnel should become unavailable for any reason, we may not be able to identify and hire qualified persons on terms acceptable to us, which could have a material and adverse effect on our business, operating results, financial condition and prospects.
Furthermore, staffing reductions that occurred during 2022 could create an additional risk of claims being made on behalf of affected employees. Any alleged violation of applicable wage laws or other labor-or employment-related laws could result in complaints by current or former employees, adverse media coverage, investigations and damages or penalties which could have a materially adverse effect on our reputation, business, operating results and prospects. In addition, responding to any such proceeding may result in a significant diversion of management’s attention and resources, significant defense costs and other professional fees.
We may from time to time be subject to litigation, which may be extremely costly to defend, could result in substantial judgment or settlement costs and could subject us to other remedies.
From time to time, we have been, and may continue to be, involved in various legal proceedings, including, but not limited to, actions related to our lending and servicing practices as well as alleged violations of the local, state and federal laws to which our business is subject. See "Part I, Item 3 – Legal Proceedings.” Claims may be expensive to defend and may divert management’s time away from our operations, regardless of whether they are meritorious or ultimately lead to a judgment against us. We cannot assure you that we will be able to successfully defend or resolve any current or future litigation matters, and the resolution of such matters may result in significant financial payments by, or penalties imposed upon, us, restrictions on our business and
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operations, or other remedies, in which case those litigation matters could have a material and adverse effect on our business, operating results, financial condition and prospects.
Changes in tax laws may adversely affect our tax rate, cash flow and financial performance.
On August 16, 2022, President Biden signed into law the Inflation Reduction Act of 2022, which, among other things, imposed a 15% minimum tax on book income of certain large corporations, a 1% excise tax on net stock repurchases and several tax incentives to promote clean energy. Further proposed tax changes that may be enacted in the future could impact our current or future tax structure and effective tax rates. The Biden administration has previously proposed other legislation that would further broaden the tax base and limit tax deductions in certain situations. It is unclear at this time if any of these proposals will be enacted in the future. These provisions could have a material, adverse impact on our tax rate, cash flow and financial results. There can be no assurance that future tax law changes will not increase the rate of the corporate income tax significantly, impose new limitations on deductions, credits or other tax benefits, or make other changes that may adversely affect our business, cash flows or financial performance.
ITEM 1B. UNRESOLVED STAFF COMMENTS
None.
ITEM 1C. CYBERSECURITY

Cybersecurity Risk Management and Strategy
We manage cybersecurity risk through our enterprise-wide risk framework as described below.
Within our enterprise-wide risk framework, we maintain programs that assess, identify, and manage information technology (IT) risk generally and material risks from cybersecurity threats specifically. Our cybersecurity risk program is designed by our IT governance team in collaboration with our risk committee and executive officers to ensure that risks from cybersecurity threats are identified, multiple layers of protection are operating effectively, detection and response to cyber security threats are in place, and recovery of core business processes and systems is documented and tested. Our cybersecurity risk program follows the National Institute of Standards and Technology Cyber Security Framework (NIST CSF). We also use third-party service providers to help enhance our cybersecurity capabilities and to assist us with cybersecurity program assessments and penetration testing, including providing the function of a Chief Information Security Officer.
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Specific features of our cybersecurity risk program include (1) periodic assessment of risks arising from cybersecurity threats, including a NIST CSF risk assessment, application risk assessment, and a business continuity and disaster recovery impact assessment; (2) initiatives relating to the design, operation and monitoring of the IT risk management program and the cybersecurity risk program; (3) creation and maintenance of redundancies for core business systems such as Guild’s originations and servicing systems; (4) training for all personnel on aspects of cybersecurity threats, cybersecurity awareness campaigns company wide, and additional training for certain other employee groups; (5) an incident response plan that outlines the steps we will take to respond to a cybersecurity incident; and(6) periodic cybersecurity exercises and internal cybersecurity incident simulations.
While the majority of our technology used throughout our company is proprietary, we use third parties to provide IT applications or IT infrastructure that maintain or support our operations. For certain third parties, we have processes to oversee and identify risk from cybersecurity threats through our contract management process.
Material Effects from Cybersecurity Incidents
We have dedicated significant resources toward our efforts to protect our business from the risk of cybersecurity threats. Cybersecurity risk management, data security, privacy, and cyber supply chain risk management activities are integrated into our operations and inform our business strategy.
Although to date we have not experienced any cybersecurity incidents resulting, or reasonably likely to result in, a material impact to our company, including to our business, financial condition, and results of operations, there is no assurance that our cybersecurity risk management program will prevent cybersecurity incidents from having such impacts in the future.

Cybersecurity Governance
Role of Our Board and Audit Committee
Our Board of Directors and Audit Committee oversee our risk management program which includes cybersecurity risk along with other operational and compliance risks. Information provided covers various aspects of our cyber defense including incident analysis and third party reports. We have a process in place so that information regarding potentially material cybersecurity incidents is escalated to the Audit Committee and Board of Directors.
Role of Our Management
The company is responsible for assessing and managing cybersecurity risks by establishing and maintaining processes and programs designed to assess, identify, prevent, manage, detect, respond to, and mitigate potential cybersecurity threats as described above.
Our Chief Information Officer leads our information security department, which is primarily responsible for implementing and maintaining our cybersecurity risk management program. The Chief Information Officer has over 30 years of experience in information technology in the mortgage origination and servicing industry, including prior service as the CIO for other mortgage institutions. The cybersecurity risk management program includes teams focused on information security, IT governance and IT operations. The information security program is also supported by personnel in legal and compliance, and application development. Guild personnel that work on cybersecurity risk management have achieved such professional certifications as Certified Information Systems Security Professional (CISSP) and Certified Cloud Security Professional (CCSP).
The Chief Information Officer also is a member of our risk committee. The risk committee oversees on an enterprise-wide basis Guild’s risk management framework, including cybersecurity risk. The IT security and IT governance teams report regularly to the risk committee on KRIs that track Guild’s monitoring of key cybersecurity risks and remediation initiatives. The other members of the risk committee include the Chief Executive Officer, President and Chief Operating Officer, Chief Financial Officer and Chief Compliance Officer.
ITEM 2. PROPERTIES
Our principal executive office is located in San Diego, California. In addition to our San Diego office, we operate from approximately 270350 branch offices and 170180 satellite offices located throughout the United States.States as of December 31, 2023. We lease our principal executive office andunder a lease that expires in November 2030. We also lease each of our branch and satellite offices. The square footage of our principal executive office is 141,696 square feet and the average square footage of our branch and satellite offices is approximately 1,2942,400 square feet and approximately 464 square feet, respectively.feet. Our financial obligations under our leases are not material to the scope of our operations.
ITEM 3. LEGAL PROCEEDINGS
We are, and from time to time may become, involved in legal and regulatory proceedings or subject to claims arising in the ordinary course of our business. We operate within highly regulated industries on a federal, state and local level and are routinely subject to various examinations and legal and regulatory proceedings in
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the normal and ordinary course of business. We are not presently a party to any legal or regulatory proceedings that in the opinion of our management, if determined adversely to us, would individually or taken together have a material adverse effect on our business, results of operations and financial condition.
ITEM 4. MINE SAFETY DISCLOSURES
Not Applicable.
PART II
ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Market Information
We have two classes of common stock: Class A common stock and Class B.B common stock. The Class A common stock is traded on the New York Stock Exchange under the symbol “GHLD.” There is no public market for our Class B common stock. However, under the terms of our Amended and Restated Certificate of Incorporation, the holder of Class B common stock may convert any portion or all of the holder’s shares of Class B common stock into an equal number of shares of Class A common stock at any time.
Holders of Record
As of March 6, 2023,7, 2024, there were 20,552,578 issued and outstanding shares15 stockholders of record of our Class A common stock held by 18stock. The actual number of stockholders is greater than the number of record including Cede & Co., the nomineeholders and includes stockholders who are beneficial owners but whose shares are held in street name by brokers and other nominees. As of the Depository Trust Company, and there were 40,333,019 issued and outstanding sharesMarch 7, 2024, we had one record holder of our Class B common stock, held by one stockholder of record. The number of record holders of our Class A common stock was determined fromMCMI.
Dividends
Although the records of our transfer agent and does not include beneficial owners of shares of our Class A common stock whose shares are heldCompany has issued special dividends in the names of various security brokers, dealers, and registered clearing agencies.
Dividends
On May 6, 2021 and November 4, 2021 our Board of Directors authorized and declared cash dividends (the "Special Dividends") of $1.00 per share topast, the holders of our Class A and Class B common stock. The
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Special Dividends were paid on May 28, 2021 and December 8, 2021 to holders of the Class A and Class B common stock of record as of the close of business on May 21, 2021, and November 22, 2021, respectively.
The payment of cash dividends in the future will be dependent upon our revenues and earnings, if any,future financial performance, capital requirements, potential alternative uses of cash, and our general financial condition. The payment of any cash dividends will be within the discretion of our Board of Directors at such time. Further, our ability to declare dividends may be limited by restrictive covenants in connection with our indebtedness.
Recent Sales of Unregistered Securities
We did not have any sales of unregistered equity securities during the year ended December 31, 2022.
Use of Proceeds
None.
Purchases of Equity Securities by the Issuer and Affiliated Purchasers
The following table provides information with respect to Guild’s repurchases of shares of ourits Class A common stock during the three months ended December 31, 2022:2023:
PeriodTotal Number of Shares PurchasedAverage Price Paid Per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(1)
Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs
(in thousands)(2)
October 1, 2022 to October 31, 2022144,727 $9.68 144,727 $15,613 
November 1, 2022 to November 30, 202279,555 $9.69 79,555 $14,864 
December 1, 2022 to December 31, 202238,668 $11.41 38,668 $14,418 
Total262,950 $10.14 262,950 
PeriodTotal Number of Shares PurchasedAverage Price Paid Per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs(1)
Approximate Dollar Value of Shares that May Yet be Purchased Under the Plans or Programs
(in thousands)(1)
October 1, 2023 to October 31, 202362,872 $11.30 62,872 $11,590 
November 1, 2023 to November 30, 202322,153 $12.10 22,153 $11,322 
December 1, 2023 to December 31, 202312,532 $12.88 12,532 $11,161 
Total97,557 $11.69 97,557 

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(1)     Average price paid per share includes costs associated with the repurchases.
(2)     On May 5, 2022, our Board of Directors approved a stockshare repurchase program for the repurchase of up to $20.0 million of our outstanding Class A common stock over a period of 24 months from such date. On March 7, 2024, our Board of Directors extended the share repurchase program to May 5, 2025. As of December 31, 2022, $14.42023, $11.2 million remains available for repurchase. The share repurchase program allows us to repurchase shares of our Class A common stock from time to time on the open market or in privately negotiated transactions. We are not obligated to purchase any shares under the share repurchase program and the timing of any repurchases will depend on a number of factors, including, but not limited to, stock price, trading volume, market conditions, and other general business considerations. The share repurchase program may be modified, suspended or terminated by our Board of Directors at any time.

Restricted Stock Unit Share Withholding
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We also withhold sharesEquity Compensation Plan Information
For information regarding securities authorized for issuance under the Company’s equity compensation plans, see “Part III, Item 12. Security Ownership of Class A common stock associated with net share settlements to cover tax withholding obligations upon the vesting of restricted stock unit awards under our employee equity incentive plan. During the fourth quarter of 2022, we withheld approximately 117.1 thousand Class A common shares at a total cost of $1.1 million through net share settlements.Certain Beneficial Owners and Management and Related Stockholder Matters.”
ITEM 6. [RESERVED]
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ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following Management’s Discussion and Analysis of Financial Condition and Results of Operations is intended to highlight and supplement data and information presented elsewhere in this Annual Report, including the consolidated financial statements and related notes thereto included in Part II, Item 8. The following discussion includes forward-looking statements that reflect our plans, estimates and assumptions and involve numerous risks and uncertainties, including, but not limited to, those described in the “Item 1A. Risk Factors” section of this Annual Report. See also “Cautionary Statement Regarding Forward-Looking Statements.” Future results could differ significantly from the historical results presented in this section.
Business and Executive Overview
We started our business in 1960 and are among the longest-operating seller servicers in the United States. We areGuild is a growth-oriented mortgage company that employs a relationship-based loan sourcing strategy to execute our mission of delivering the promise of homeownership in neighborhoods and communities across the United States. Our business model is centered on providing a personalized mortgage-borrowing experience that is delivered by our knowledgeable loan officers and supported by our diverse product offerings. Throughout these individualized interactions, we work to earn our clients’ trust and confidence as a financial advisor that can help them find their way through life’s changes and build for the future.
Our operations consist of two distinct but related reportable segments that we refer to as our origination and servicing segments. Management believes that maintaining both an origination segment and a servicing segment provides us with a more balanced business model in both rising and declining interest rate environments, compared to industry participants that predominantly focus on either origination or servicing, instead of both. Typically in an interest rising market environment originations tend to shift to purchase originations rather than refinances. Due to our physical presence and footprint throughout the country we believe that we are in an advantageous position when the market is more purchase focused as compared to our competitors that are more refinance focused and have to significantly change their business model during purchase cycles. In addition, one of our business strategies is to seek to recapture mortgage transactions when our borrowers prepay their loans. Purchase recapture rate is calculated as the ratio of (i) UPB of our clients that originated a new mortgage with us for the purchase of a home in a given period, to (ii) total UPB of our clients that paid off their existing mortgage as a result of selling their home in a given period. Refinance recapture rate is calculated as the ratio of (i) UPB of our clients that originated a new mortgage loan for the purpose of refinancing an existing mortgage with us in a given period, to (ii) total UPB of our clients that paid off their existing mortgage as a result of a refinance in the same period. Overall recapture rate for a given period is calculated as the ratio of (i) UPB of our clients from both purchase and refinance transactions in a given period, to (ii) the total UPB of our clients that paid off their existing mortgage and originated a new mortgage in a given period. This calculation excludes clients to whom we did not actively market due to contractual prohibitions or other business reasons. Our calculation of purchase recapture rate and overall recapture rate may be different than or otherwise not comparable to similarly named rates used by other companies.
We operate our origination segment from approximately 270 office locations. Our licensed sales professionals and support staff cultivate deep relationships with our referral partners and clients and provide a customized approach to the loan transaction, whether it is a purchase or a refinance. We believe that our servicing segment provides a steady stream of revenue to support our origination segment and, more importantly, positions us to build longstanding client relationships that drive repeat and referral business back to the origination segment to recapture our clients’ future mortgage transactions. In particular, the growth of our servicing segment is dependent on the continued growth of our origination volume because our servicing portfolio consists primarily of originated MSRs.
Through steady organic growth and a series of targeted acquisitions, we grew our annual origination volume from $1.4 billion for the year ended December 31, 2007 to $19.3 billion for the year ended December 31, 2022 and grew our servicing portfolio from $2.5 billion of UPB as of December 31, 2007 to $78.9 billion of UPB as of December 31, 2022. Unless otherwise indicated, the UPB of our servicing portfolio excludes any subserviced loans. During 2021, we sold our subservicing portfolios. The historical information below is provided to show compounded annual growth since 2007, when Guild Mortgage Company was purchased from its founder by a management-led partnership that included a majority investment from MCMI.


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Guild's Annual Origination Volume
ghld-20221231_g1.jpg
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(1)CAGR is equal to the compound annual growth rate of Guild’s annual origination volume for the year ended December 31, 2007 through the year ended December 31, 2022.


Servicing Portfolio Growth
(UPB as of period end)

ghld-20221231_g2.jpg


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Executive Summary
This executive summary highlights selected 2023 and 2022 financial information that should be considered in the context of the additional discussions below. The UPB of our servicing portfolio excludes any subserviced loans.
Originated $19.3Guild originated $15.3 billion and $36.9$19.3 billion of mortgage loans for the years ended December 31, 2023 and 2022, and 2021, respectively. Lower mortgage interest rates led to historically high volumes across the industry throughout 2021; however, mortgageMortgage interest rates rose sharply during 2022 and remained elevated during the year ended December 31, 2023. Rising mortgage interest rates, high home prices and low inventory have caused mortgage demand to drop, which has caused significant declines in Guild origination volume and the origination volume across the U.S. mortgage market. Additionally, shortages in housing inventory and high home values have also led to declines in mortgage originations throughout the industry. The MBA's January 2023 forecast reported that mortgage volume in 2022 was $2.2 trillion compared to $4.4 trillion in 2021. In 2021 the median home value of existing homes was $347.9 thousand with total home sales at $6.1 trillion compared to $384.0 thousand and $5.1 trillion in 2022, respectively.
Purchase originations accounted for 93.4% and 81.2% and 54.6% of Guild’s total originations for the years ended December 31, 20222023 and December 31, 2021,2022, respectively. According to the MBA's February 20232024 Mortgage Finance Forecast, purchase originations accounted for 70.3%80.8% and 42.0%70.3% of total one-to-four family originations for the years ended December 31, 20222023 and December 31, 2021,2022, respectively.
ServicingGuild’s servicing portfolio as of December 31, 20222023 was $78.9$85.0 billion of UPB compared to $70.9$78.9 billion of UPB as of December 31, 2021,2022, with the average size of the portfolio increasing 14.5%9.4% over that time.
GeneratedGuild generated $39.0 million of net loss and $328.6 million and $283.8 million of net income for the years ended December 31, 20222023 and 2021,2022, respectively.
Generated $70.0Guild generated $48.0 million and $258.5$70.0 million of Adjusted Net Income for the years ended December 31, 2023 and 2022, respectively and 2021,Adjusted Diluted Earnings Per Share of $0.78 and $1.14 for the years ended December 31, 2023 and 2022, respectively.
Generated $103.5Guild generated $74.8 million and $366.2$103.5 million of Adjusted EBITDA for the years ended December 31, 2023 and 2022, respectively.
Guild’s Adjusted Return on Equity was 3.9% and 2021,6.4% for the years ended December 31, 2023 and 2022, respectively.
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Guild had a Tangible Net Book Value Per Share of $15.90 and $17.06 at December 31, 2023 and 2022, respectively.
During the year ended December 31, 2022,2023, we had a 34%28% purchase recapture rate, a 43%25% refinance recapture rate and a 39%27% overall recapture rate, compared to 32%34%, 63%43%, and 58%39% for the year ended December 31, 2021,2022, respectively.
In 2023 and 2022, we acquired certain assets of four mortgage lenders to support our growth strategy by expanding our business into new local communities and increasing our presence in the geographic areas we serve our clients. The acquisitions were funded with cash on hand of approximately $11.5 million.
Adjusted Net Income, Adjusted Earnings Per Share, Adjusted EBITDA, Adjusted Return on Equity and Tangible Net Book Value Per Share are not measures calculated in accordance with generally accepted accounting principles in the United States of America (“GAAP”), and should not be considered an alternative to, or more meaningful than, net income as an indicator of our operating performance. Please see “Non-GAAP“—Non-GAAP Financial Measures” for further information regarding our use of certain non-GAAP measures and reconciliations to the nearest comparable financial measure calculated and presented in accordance with accounting principles generally accepted in the United States of America (“GAAP”).
For the years ended December 31, 2022 and 2021, net income includes a gain of $217.6 million and a loss of $101.6 million, respectively, for changes in the fair value of our MSRs. These fair value adjustments are affected by changes in mortgage rates and assumptions used within the valuation model. According to the MBA's February 2023 Mortgage Finance Forecast, average 30-year mortgage rates increased by 340 basis points during the year ended December 31, 2022 and increased by 30 basis points during the year ended December 31, 2021. Increases in average mortgage rates generally result in lower prepayment speeds and a subsequent upward adjustment to the fair value of our MSRs for the loans that still exist in our portfolio.
The increase in interest rates during 2022 and the limited supply of housing have led to higher levels of competition and lower gain on sale margins. Lower interest rates and increased demand for mortgage financing characterized 2021 and led to higher gain on sale margins. Margins may continue to decrease in the future due to higher interest rates, increasing competition among mortgage providers, which has placed additional pressure on pricing, but such changes will depend on future market demand, capacity and other macroeconomic factors.
Recent DevelopmentsGAAP.
Market and Economic Overview
The Federal Reserve aggressively raised the Federal Funds rate during 2022 by 425 basis points and further raised it by an additional 100 basis points through July 2023 in an effort to curb inflation and slow economic growth. In February 2023While the Federal Reserve raisedhas left rates unchanged since July 2023, decisions about changes in interest rates by the Federal Funds rate an additional 25Reserve could be assessed on a month-to-month basis points. Borrowing costs will most likely remain elevatedas the Federal Reserve gains confidence in the near term iftaming inflation. The Federal Reserve has recently suggested that inflation does not show signs of slowing.may be coming under control; therefore, we could see mortgage interest rates decline gradually in 2024. While the Federal Reserve does not directly control mortgage interest rates, a higher Federal Funds rate and higher inflation usually lead to increases in the 10-year treasury yield, which leads to higher mortgage interest rates. During the year ended December 31, 2022,2023, the 10-year treasury yield increased 23060 basis points and the 30-year treasury yieldmortgage interest rate increased 34070 basis points. The recentcontinued increases in mortgage interest rates have led to fewer refinancings and lower prepayment activity in 2022.2023. The MBA's February 2023
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2024 Mortgage Finance Forecast projects that throughout 2023,2024, the 10-year treasury yield will decrease by 5060 basis points and the 30-year mortgage interest rate will decrease by 130120 basis points. The MBA is also forecasting mortgage originations for purchases to decrease 10.8%increase by 15.5% in 20232024 to $1.4$1.5 trillion from $1.6$1.3 trillion in 20222023 and are predicting refinance originations will remain slow throughout the remainder of 2023, decreasingto increase by 48.6%50.0% in 2024 to $450$470 billion from $700$300 billion in 2022.2023.
The housing market continues to face challenges with increasing costs for and availability of construction materials and a shortage of skilled labor that continues to impact housing starts. These factors have led to a limited supply of inventory for both new and existing homes. Home-buying affordability challenges remain as elevated home prices and mortgage rates cause some buyers to delay purchase plans. Many homeowners with mortgage interest rates well below the current home price levels remain elevated, coupled with the sharp rise in interest rates.rates are choosing not to sell, further tightening available inventory. As a result of the foregoing market and economic conditions, we have experienced lower origination volume in 2022 compared to the same period in 2021.through December 31, 2023. This trend may continue in future periods. We continue
According to experience intense competitionthe MBA's February 2024 Mortgage Finance Forecast, average 30-year mortgage interest rates increased by 70 basis points during the year ended December 31, 2023 and increased by 340 basis points during the year ended December 31, 2022. These mortgage interest rate changes affect the fair value adjustments and assumptions used within the MSR valuation model. Historically, increases in average mortgage interest rates have generally resulted in lower prepayment speeds. Additionally, increases in average mortgage interest rates may result in subsequent upward adjustments to the fair value of our MSRs for the loans that still exist in our portfolio, depending on the other inputs to the MSR fair value model. For the years ended December 31, 2023 and 2022, we recorded a loss of $139.6 million and a gain of $217.6 million, respectively, for changes in the mortgage market,fair value of our MSRs. See discussion below under “—Results of Operations—Revenue—Valuation Adjustment of Mortgage Servicing Rights”.
The continued elevated rates in 2023 and we expect thisthe tight housing supply have led to higher levels of competition will continue to put pressure onand lower gain on sale margins and profitability. Margins may continue to decrease in the future due to higher interest rates and increasing competition among mortgage providers, which has placed additional pressure on pricing. However, future margins will depend on future market demand, capacity and other macroeconomic factors.
Recent AcquisitionsDevelopments
In December 2022, we acquiredOn February 12, 2024, the Company entered into an asset purchase agreement to acquire certain retail lending assets of Inlanta, a Wisconsin-based independent mortgage banker that served borrowers in 27 states.privately held Utah-based lender Academy Mortgage Corporation (“Academy Mortgage”) and the transaction closed on February 26, 2024. The acquisitionaddition of Inlanta expanded our local presence inAcademy Mortgage will extend Guild’s market share across its national footprint and will increase the Midwest region. The acquisition was funded with cash on handCompany’s branches and origination staff. See “Note 22
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—Subsequent Event” of approximately $3.5 million. See Note 3 - Acquisitionsthe “Notes to Consolidated Financial Statements” in Part II, Item 8 of this Annual Report for additional information.
In February 2023, we acquired certain assets of Legacy Mortgage LLC, an independent New Mexico-based mortgage banker, which expanded our presence in the Southwest region. The acquisition was funded with cash on hand of approximately $2.9 million.
Description of Certain Components of Financial Data
The primary components of our revenue and expenses are described below.
Our Components of Revenue
Loan origination fees and gain on sale of loans, net — This represents all income recognized from the time when a loan is originated until the time when a loan is subsequently sold to an investor and includes cash and non-cash components. Each component is described below:
Gain (loss) on sale of loans — Net proceeds from the difference between the quoted loan price committed to the client and the price received from the investor at loan sale, net of miscellaneous investor fees charged.
Loan origination fees — Fees collected from the client, which typically include processing, underwriting, funding, credit report, tax service, flood certification and appraisal fees, net of any associated third-party costs.
The fairFair value of theoriginated MSRs at time of sale — After a loan for which we continue to act as the servicer is sold to an investor, a separate MSR asset is created and we recordrecord the value of the MSR at fair value.value in the month of sale. Fair value is estimated based on the present value of future cash flows. We utilize a third-party valuation service to determine this estimated value based on variables such as contractual servicing fees, ancillary fees, estimated prepayment speeds, discount rate and the cost to service.
Changes in the fair value of IRLC and MLHS — When the client accepts an interest rate lock, we record the estimated fair value of the loan. We also evaluate several factors to determine the likelihood of the loan closing and discount the value of any interest rate lock commitments ("IRLCs"(“IRLCs”)we consider having a lower probability of closing. The probability of the loan ultimately closing changes as the stage of the loan progresses from application to underwriting submission, loan approval and funding. Loans that close and are held for sale are commonly referred to as mortgage loans held for sale ("MLHS"(“MLHS”). MLHS are also recorded at fair value. We typically determine the fair value of our MLHS based on investor committed pricing; however, we determine the fair value of any MLHS that is not allocated to a commitment based on current delivery trade prices.
Changes in the fair value of forward delivery commitments — We enter into forward delivery commitments to hedge against changes in the interest rates associated with our IRLCs and MLHS. Our hedging policies are set by our risk management function and are monitored daily. Typically, when the fair value of an IRLC or MLHS increases, the fair value of any related forward contract decreases.
Provision for investor reserves — At the time a loan is sold to an investor, we make certain representations and warranties. If defects are subsequently discovered in these representations and warranties that cause a loan to no longer satisfy the applicable investor eligibility
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requirements, we may be required to repurchase that loan. We are also required to indemnify several of our investors for borrowers’ prepayments and defaults. We estimate the potential for these losses based on our recent and historical loan repurchase and indemnification experience and our success rate on appeals. We also screen market conditions for any indications of a rise in delinquency rates, which may result in a heightened exposure to loss.
Earlypay-off feesGain on reverse mortgage loans held for investment and HMBS-related borrowings, net The amountRepresents certain cash and non-cash components recognized related to our reverse mortgage loans held for investment, including the net fair value changes of gainsecuritized reverse mortgage loans and HMBS-related borrowings, fair value changes of unsecuritized reverse loans, and realized gains or losses on sale premium received fromtail securitization. In addition, this includes interest income on the investors who purchase ourreverse mortgage loans that we must return to those investors when loans sold to them are repaid before a specified point in time.held for investment and the interest expense on the HMBS-related borrowings.
Loan servicing and other fees — Loan servicing and other fees consist of:
Loan servicing income — This represents the contractual fees that we earn by servicing loans for various investors.investors. Fees are calculated based on a percentage of the outstanding principal balance and are recognized into revenue as related payments are received.
Other ancillary fees — We may also collect other ancillary fees from the client, such as late fees and nonsufficient funds fees.
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Impound interest — We are required to pay interest to our clients annually based on the average escrow account balances that we hold in trust for the payment of their property taxes and insurance.
Valuation adjustment of mortgage servicing rights — We have elected to recognize MSRs at fair value. This requires that we periodically reevaluate the valuation of our MSRs following our initial analysis at the time of sale. AWe have engaged a third party conductsto conduct a monthly valuation of our MSRs based upon model inputs and weassumptions determined by our management. We record any changes to the fair value of our MSRs that result from changes in valuation model inputs or assumptions and collections of servicing cash flows in accordance with such third-party analysis. Changes in the fair value of our MSRs result in an adjustment to the value of our MSRs. See “Critical“—Critical Accounting Estimates—Mortgage Servicing Rights” for additional information regarding the valuation of our MSRs.
Interest income — Interest income consists primarily of interest earned on MLHS.funding of MLHS and interest income earnings credit.
Interest expense Interest expense consists primarily of interest paid on funding and non-funding debt facilities collateralized by our MLHS and MSRs. We define funding debt as all other debt related to operations, such as warehouse lines of credit and our early buyout facility, which we use to repurchase certain delinquent GNMA loans. Non-funding debt includes the note agreements collateralized by our MSRs (our “MSR notes payable”). We also record related bank charges and payoff interest expense as interest expense. Payoff interest expense is equal to the difference between what we collect in interest from our clients and what we remit in interest to the investors who purchase the loans that we originate. For loans sold through Agency Mortgage BackedMortgage-Backed Security ("MBS"(“MBS”), we are required to remit a full month of interest to those investors, regardless of the date on which the client prepays during the payoff month, resulting in additional interest expense.
Other income, net — Other income, net typically includes non-operating gains and losses.losses and our pro rata share of net earnings from unconsolidated joint ventures.
Our Components of Expenses
Salaries, incentive compensation and benefits — Salaries, incentive compensation and benefits expense includes all payroll, incentive compensation and employee benefits paid to our employees, as well as expenses incurred in connection with our use of employment and temporary help agencies. Our loan officers are paid incentive compensation based on origination volume, resulting in a variable pay structure that fluctuates.
General and administrative — General and administrative expense primarily includes costs associated with professional services, attendance at conferencesmarketing and meetings,advertising, loan-related verification fees, office expenses, liability insurance, business licenses and other miscellaneous costs.
In addition, within general and administrative expense, we record any adjustments to the fair value of the contingent liabilities related to our completed acquisitions, commonly known as “earn-out payments.” These payments are estimated based on the present value of future cash flows during the earn-out period. We also record within general and administrative expense the adjustment to the fair value of the note receivable issued in connection with the CCM acquisition, which is offset with its earn-out payment.
Occupancy, equipment and communication — Occupancy, equipment and communication includes expenses related to the commercial office spaces we lease, as well as telephone and internet service and miscellaneous leased equipment used for operations.
Depreciation and amortization — We depreciate furniture and equipment on a straight-line basis for a period of up to three years and we record amortization expense related toyears. We amortize our leasehold improvements on rented space. That amortization expense is recognizeda straight-line basis over the shorter of the related lease term or the useful life of the asset. We record costs related to the maintenance of software, which consist of both internal and external costs incurred in connection with software development and testing, as well as any costs associated with the implementation of new software. These costs are amortized over a three-year period. We also record
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amortization expense related to our acquired intangible assets, which are amortized on a straight-line basis over their estimated useful lives.
Provision for foreclosure losses — We may incur a loss on government loans related to unreimbursed interest and costs associated with foreclosure. We reserve for government loans based on historical loss experience, future expectations, as well asand for loan-specific issues related to foreclosure.
Income tax expense or benefit — We are subject to federal and state income tax. We record this expense based on our statutory federal and state tax rates. These statutory rates are adjusted for permanent non-deductible differences and reconciliation differences from prior years. We also evaluate material temporary differences to determine whether any additional adjustments to this expense are required.
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Key Performance Indicators
Management reviews several key performance indicators to evaluate our business results, measure our performance, identify trends affecting our business, formulate projections and inform our strategic business decisions. We use these key performance indicators to develop operational goals for managing our business.
Our origination metrics enable us to monitor our ability to generate revenue and expand our market share across different channels. In addition, they help us track origination quality and compare our performance against the nationwide originations market and our competitors. Our servicing metrics enable us to monitor the size of our customer base, the characteristics and related value of our MSRs, the health of the business as measured by the average MSR delinquency rate and help drive our customer retention efforts. We believe that the net additions to our portfolio are indicators of the growth of our mortgage loans serviced and our servicing income.
We believe that these key performance indicators provide useful information to investors and others both by allowing for greater transparency with respect to key metrics used by management in its financial and operational decision-making. These metrics may be used by investors in understanding and evaluating our operating results and enhancing the overall understanding of our past performance and future prospects. Summary data for these key performance indicators is listed below. Please refer to “Results“—Results of Operations” for additional metrics that management reviews in conjunction with the consolidated financial statements.
Year Ended
December 31,
Change%
Change
Year Ended
December 31,
Year Ended
December 31,
Change%
Change
($ and units in thousands)($ and units in thousands)20222021Change%
Change
Origination DataOrigination Data
Origination Data
Origination Data
$ Total in-house origination(1)
$ Total in-house origination(1)
$ Total in-house origination(1)
$ Total in-house origination(1)
$19,123,199 $36,808,682 $(17,685,483)(48.0)%$14,959,070 $$19,123,199 $$(4,164,129)(21.8)(21.8)%
# Total in-house origination# Total in-house origination59 124 (65)(52.4)%# Total in-house origination46 59 59 (13)(13)(22.0)(22.0)%
$ Retail in-house origination$18,314,160 $35,732,380 $(17,418,220)(48.7)%
# Retail in-house origination56 119 (63)(52.9)%
$ Retail forward in-house origination$ Retail forward in-house origination$14,162,819 $18,314,160 $(4,151,341)(22.7)%
# Retail forward in-house origination# Retail forward in-house origination43 56 (13)(23.2)%
$ Retail reverse in-house origination$ Retail reverse in-house origination$49,791 $— $49,791 NM
# Retail reverse in-house origination# Retail reverse in-house origination— — — — %
$ Retail brokered origination(2)
$ Retail brokered origination(2)
$196,714 $110,101 $86,613 78.7 %
$ Retail brokered origination(2)
$267,917 $$196,714 $$71,203 36.2 36.2 %
$ Wholesale reverse origination$ Wholesale reverse origination$36,841 $— $36,841 NM
Total originationsTotal originations$19,319,913 $36,918,783 $(17,598,870)(47.7)%Total originations$15,263,828 $$19,319,913 $$(4,056,085)(21.0)(21.0)%
Gain on sale margin (bps)(3)
Gain on sale margin (bps)(3)
368 402 (34)(8.5)%
Gain on sale margin (bps)(3)
340 368 368 (28)(28)(7.6)(7.6)%
Gain on sale margin on pull-through adjusted locked volume (bps)(4)
Gain on sale margin on pull-through adjusted locked volume (bps)(4)
347 417 (70)(16.8)%
Gain on sale margin on pull-through adjusted locked volume (bps)(4)
329 347 347 (18)(18)(5.2)(5.2)%
30-year conventional conforming par rate(5)
30-year conventional conforming par rate(5)
6.6 %3.1 %3.5 %112.9 %
30-year conventional conforming par rate(5)
7.3 %6.6 %0.7 %10.6 %
Servicing Data
Servicing Data(6)
UPB (period end)
UPB (period end)
UPB (period end)UPB (period end)$78,892,987 $70,938,588 $7,954,399 11.2 %$85,033,899 $$78,892,987 $$6,140,912 7.8 7.8 %
Loans serviced (period end)Loans serviced (period end)324 301 23 7.6 %Loans serviced (period end)345 324 324 21 21 6.5 6.5 %
MSR multiple (period end)(6)
4.9 3.3 1.6 48.5 %
MSR multiple (period end)(7)
MSR multiple (period end)(7)
4.5 4.9 (0.4)(8.2)%
Weighted average coupon rateWeighted average coupon rate3.6 %3.3 %0.3 %9.1 %Weighted average coupon rate4.1 %3.6 %0.5 %13.9 %
Loan payoffs(7)
$6,461,937 $18,182,882 $(11,720,945)(64.5)%
Loan payoffs(8)
Loan payoffs(8)
$3,565,959 $6,461,937 $(2,895,978)(44.8)%
Loan delinquency rate 60-plus days (period end)Loan delinquency rate 60-plus days (period end)1.7 %1.9 %(0.2)%(10.5)%Loan delinquency rate 60-plus days (period end)1.8 %1.7 %0.1 %5.9 %
__________________________
NM—Not meaningful.
(1)Includes retail forward, correspondent and correspondent loansretail reverse and excludes wholesale reverse and brokered loans.
(2)Brokered loans are defined as loans we originate in the retail channel that are processed by us but underwritten and closed by another lender. These loans are typically for products we choose not to offer in-house.
(3)Represents loan origination fees and gain on sale of loans, net plus gain on reverse mortgage loans held for investment and HMBS-related borrowings, net divided by total in-house originationoriginations, excluding brokered loans, to derive basis points.
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(4)Represents loan origination fees and gain on sales of loans, net divided by pull-through adjusted locked volume. Pull-through adjusted locked volume is equal to total locked volume multiplied by pull-through rates of 93.4%86.5% and 91.5%93.4% as of December 31, 20222023 and 2021,2022, respectively. We estimate the pull-through rate based on changes in pricing and actual borrower behavior using a historical analysis of loan
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closing data and “fallout” data with respect to the number of commitments that have historically remained unexercised. For additional information regarding our total locked volume and pull-through adjusted locked volume for the years ended December 31, 20222023 and 2021,2022, see “—Results of Operations for the Years Ended December 31, 2022 and 2021—Revenue——Revenue—Loan Origination Fees and Gain on Sale of Loans, Net.
(5)Represents the 30-year average conventional conforming note rate published monthly according to the MBA Mortgage Monthly Finance Forecast.
(6)Excludes reverse mortgage loans, which had UPB of $295.7 million as of December 31, 2023.
(7)Represents a metric used to determine the relative value of our MSRs in relation to our annualized retained servicing fee. It is calculated by dividing (a) the fair market value of our MSRs as of a specified date by (b) the weighted average annualized retained servicing fee for our servicing portfolio as of such date. We exclude purchased MSRs from this calculation because our servicing portfolio consists primarily of originated MSRs and, consequently, purchased MSRs do not have a material impact on our weighted average service fee.
(7)(8)Represents the gross amount of UPB paid off from our servicing portfolio.
Non-GAAP Financial Measures
To supplement our financial statements presented in accordance with GAAP and to provide investors with additional information regarding our GAAP financial results, we have presented in this Annual Report Adjusted Net Income, Adjusted Earnings Per Share, Adjusted EBITDA, and Adjusted Return on Equity and Tangible Net Book Value Per Share which are non-GAAP financial measures. These non-GAAP financial measures are not based on any standardized methodology prescribed by GAAP and are not necessarily comparable to similarly titled measures presented by other companies.
We use these non-GAAP financial measures (other than Tangible Net Book Value Per Share) to evaluate our operating performance, to establish budgets and to develop operational goals for managing our business. These non-GAAP financial measures are designed to evaluate operating results exclusive of fair value and other adjustments that are not indicative of our business’s operating performance. Accordingly, we believe that these financial measures provide useful information to investors and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future prospects. In addition, management uses the non-GAAP financial measure of Tangible Net Book Value Per Share to evaluate the adequacy of our stockholders’ equity and assess our capital position and believes tangible net book value provides useful information to investors in assessing the strength of our financial position.
Adjusted Net Income. Net income (loss) is the most directly comparable financial measure calculated and presented in accordance with GAAP for Adjusted Net Income, a non-GAAP measure. We define Adjusted Net Income as earnings or loss attributable to Guild beforeexcluding (i) the change in the fair value measurements related to our MSRs due to changes in model inputs and assumptions, (ii) change in the fair value of contingent liabilities related to completed acquisitions, duenet of change in the fair value of notes receivable related to changes in valuation assumptions,acquisitions, (iii) amortization of acquired intangible assets and (iv) stock-based compensation. We exclude these items because we believe they are non-cash expenses that are not reflective of our core operations or indicative of our ongoing operations. Adjusted Net Income is also adjusted by applying an estimated effective tax rate to these adjustments. In addition weWe exclude the change in the fair value of MSRs due to changes in model inputs and assumptions from Adjusted Net Income and Adjusted EBITDA below because we believe this non-cash, non-realized adjustment to net revenues is not indicative of our operating performance or results of operations but rather reflects changes in model inputs and assumptions (e.g., prepayment speed, discount rate and cost to service assumptions) that impact the carrying value of our MSRs from period to period.
Adjusted Earnings Per Share—Basic and Diluted. Earnings per share is the most directly comparable financial measure calculated and presented in accordance with GAAP for Adjusted Earnings per share, a non-GAAP measure. We define Adjusted Earnings Per Share as our Adjusted Net Income divided by the basic and diluted weighted average shares outstanding of our Class A and Class B common stock. Diluted weighted average shares outstanding is adjusted include potential shares of Class A common stock related to unvested RSUs that were excluded from the calculation of GAAP diluted loss per share because they were anti-dilutive due to the net loss, when applicable.
Adjusted EBITDA. Net income (loss) is the most directly comparable financial measure calculated and presented in accordance with GAAP for Adjusted EBITDA, a non-GAAP measure. We define Adjusted EBITDA as earnings before (i) interest expense on non-funding debt (without adjustment for net warehouse interest related to loan fundings and payoff interest related to loan prepayments), (ii) taxes, (iii) depreciation and amortization and (iv) net income attributable to the non-controlling interest exclusive ofinterests and excluding (v) any change in the fair value measurements of theour MSRs due to valuation assumptions, (vi) change in the fair value of contingent liabilities from businessrelated to completed acquisitions, net of change in the fair value of notes receivable related to acquisitions and (vii) stock-based compensation. We exclude these items because we believe they are non-cash expenses that are not reflective of our core operations or indicative of our ongoing operations.
Adjusted Return on Equity. We define Adjusted Return on Equity as annualized Adjusted Net Income as a percentage of average beginning and ending stockholders’ equity during the period.
We use these non-GAAP financial measures to evaluate our operating performance, to establish budgets and to develop operational goals for managing our business. These non-GAAP financial measures are designed to evaluate operating results exclusive of fair value adjustments that are not indicative of management’s operating performance. Accordingly, we believe that these financial measures provide useful information to investors and others in understanding and evaluating our operating results, enhancing the overall understanding of our past performance and future prospects.
Our non-GAAP financial measures are not prepared in accordance with GAAP and should not be considered in isolation of, or as an alternative to, measures prepared in accordance with GAAP. There are a number of limitations related to the use of these non-GAAP financial measures rather than net income (loss) or net income (loss) attributable to Guild, which are the most directly comparable financial measures calculated and presented in accordance with GAAP for Adjusted Net Income and Adjusted EBITDA, and Return on Equity, which is the most directly comparable financial measure calculated and presented in accordance with GAAP for Adjusted Return on Equity. These limitations include that theseEquity, a non-GAAP financial measures are not basedmeasure. We define Adjusted Return on Equity as Adjusted Net Income as a comprehensive setpercentage of accounting rules or principlesaverage beginning and many ofending stockholders’ equity during the adjustments to the GAAP financial measures reflect the exclusion of items that are recurring and may be reflected in our financial results for the foreseeable future. In addition, other companies may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison.period.
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Tangible Net Book Value Per Share. Book value per share is the most directly comparable financial measure calculated and presented in accordance with GAAP for Tangible Net Book Value Per Share. We define Tangible Net Book Value Per Share as total stockholders’ equity attributable to Guild, less intangible assets, net and goodwill divided by the total shares of our Class A and Class B common stock outstanding. The most directly comparable GAAP financial measure for Tangible Net Book Value Per Share is book value per share.
The following tables reconcile Adjusted Net Income and Adjusted EBITDA to net income, andAdjusted Earnings per Share to earnings (loss) per share, Adjusted Return on Equity to Returnreturn on Equity,equity, and Tangible Net Book Value Per Share to book value per share, the most directly comparable financial measures calculated and presented in accordance with GAAP:
Reconciliation of Net Income to Adjusted Net IncomeYear Ended
December 31,
($ in thousands)20222021
Net income$328,630 $283,782 
Net income attributable to non-controlling interest32 
Net income attributable to Guild$328,598 $283,773 
Add adjustments:
Change in fair value of MSRs due to model inputs and assumptions(300,941)(49,382)
Change in fair value of contingent liabilities due to acquisitions(45,075)4,957 
Amortization of acquired intangible assets7,950 3,975 
Stock-based compensation7,322 5,982 
Tax impact of adjustments(1)
72,102 9,203 
Adjusted Net Income(2)
$69,956 $258,508 

Reconciliation of Net (Loss) Income to Adjusted Net Income and (Loss) Earnings Per Share to Adjusted Earnings Per ShareYear Ended
December 31,
(in thousands, except per share amounts)20232022
Net (loss) income attributable to Guild$(39,009)$328,598 
Add adjustments:
Change in fair value of MSRs due to model inputs and assumptions83,972 (300,941)
Change in fair value of contingent liabilities and notes receivable due to acquisitions, net2,066 (45,075)
Amortization of acquired intangible assets7,950 7,950 
Stock-based compensation8,662 7,322 
Tax impact of adjustments(1)
(15,603)72,102 
Adjusted Net Income$48,038 $69,956 
Weighted average shares outstanding of Class A and Class B Common Stock:
Basic60,967 60,981 
Diluted60,967 61,379 
Adjusted Diluted(2)
61,675 61,379 
(Loss) earnings per share—Basic$(0.64)$5.39 
(Loss) earnings per share—Diluted$(0.64)$5.35 
Adjusted Earnings Per Share—Basic$0.79 $1.15 
Adjusted Earnings Per Share—Diluted$0.78 $1.14 
___________________________
(1)Calculated using the estimated effective tax rates of 21.8%15.2% and 26.7%21.8% for the years ended December 31, 20222023 and 2021,2022, respectively.
(2)Beginning withAdjusted diluted weighted average shares outstanding of Class A and Class B Common Stock for the first quarteryear ended December 31, 2023 includes 708,000 potential shares of 2022, we began calculating Adjusted Net Income based on net income attributableClass A common stock related to Guild rather than net income. This change did not have a material impact on year-over-year comparability.unvested RSUs that were excluded from the calculation of GAAP diluted loss per share because they were anti-dilutive. There were no adjustments for the year ended December 31, 2022.
Reconciliation of Net Income to Adjusted EBITDAYear Ended
December 31,
($ in thousands)20222021
Net income$328,630 $283,782 
Add adjustments:
Interest expense on non-funding debt6,675 6,180 
Income tax expense91,389 103,149 
Depreciation and amortization15,525 11,488 
Change in fair value of MSRs due to model inputs and assumptions(300,941)(49,382)
Change in fair value of contingent liabilities due to acquisitions(45,075)4,957 
Stock-based compensation7,322 5,982 
Adjusted EBITDA$103,525 $366,156 

Reconciliation of Return on Equity to Adjusted Return on EquityYear Ended
December 31,
($ in thousands, except where in percentages)20222021
Income Statement Data:
Net income attributable to Guild$328,598$283,773
Adjusted net income$69,956$258,508
Denominator: Average stockholders' equity$1,084,650$828,003
Return on Equity30.3 %34.3 %
Adjusted Return on Equity6.4 %31.2 %
The following table reconciles the valuation adjustment of mortgage servicing rights from our Consolidated Statements of Income to the change in fair value of MSRs due to model inputs and assumptions included in the reconciliation tables above.
Reconciliation of Net (Loss) Income to Adjusted EBITDAYear Ended
December 31,
($ in thousands)20232022
Net (loss) income$(39,137)$328,630 
Add adjustments:
Interest expense on non-funding debt11,616 6,675 
Income tax (benefit) expense(6,994)91,389 
Depreciation and amortization14,580 15,525 
Change in fair value of MSRs due to model inputs and assumptions83,972 (300,941)
Change in fair value of contingent liabilities and notes receivable due to acquisitions, net2,066 (45,075)
Stock-based compensation8,662 7,322 
Adjusted EBITDA$74,765 $103,525 
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Reconciliation of valuation adjustment of mortgage servicing rights to change in fair value of MSRs due to model inputs and assumptionsYear Ended
December 31,
($ in thousands)20222021
Valuation adjustment of mortgage servicing rights$217,551 $(101,572)
Subtract adjustment:
Change in fair value of MSRs due to collection/realization of cash flows(83,390)(150,954)
Change in fair value of MSRs due to model inputs and assumptions$300,941 $49,382 
Reconciliation of Return on Equity to Adjusted Return on EquityYear Ended
December 31,
($ in thousands)20232022
Income Statement Data:
Net (loss) income attributable to Guild$(39,009)$328,598
Adjusted Net Income$48,038$69,956
Denominator: Average stockholders' equity$1,216,390$1,084,650
Return on equity(3.2)%30.3 %
Adjusted Return on Equity3.9 %6.4 %
Reconciliation of Book Value Per Share to Tangible Net Book Value Per ShareDecember 31,
(in thousands, except per share amounts)20232022
Total stockholders' equity$1,183,493 $1,249,287 
Less: non-controlling interests337 66 
Total stockholders' equity attributable to Guild$1,183,156 $1,249,221 
Adjustments:
Intangible assets, net(25,125)(33,075)
Goodwill(186,181)(176,769)
Tangible common equity$971,850 $1,039,377 
Ending shares of Class A and Class B common stock outstanding61,120 60,916 
Book value per share$19.36 $20.51 
Tangible Net Book Value Per Share(1)
$15.90 $17.06 
___________________________
(1)Tangible Net Book Value Per Share uses the same denominator as book value per share.

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Results of Operations for the Years Ended December 31, 20222023 and 20212022

Consolidated Statement of OperationsYear Ended
December 31,
Consolidated Statements of Operations
($ in thousands)
($ in thousands)
($ in thousands)($ in thousands)20222021$ Change% Change20232022$ Change% Change
RevenueRevenue
Loan origination fees and gain on sale of loans, netLoan origination fees and gain on sale of loans, net$703,674 $1,480,516 $(776,842)(52.5)%
Loan origination fees and gain on sale of loans, net
Loan origination fees and gain on sale of loans, net$501,303 $703,674 $(202,371)(28.8)%
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, netGain on reverse mortgage loans held for investment and HMBS-related borrowings, net8,233 — 8,233 NM
Loan servicing and other feesLoan servicing and other fees223,403 194,759 28,644 14.7 %Loan servicing and other fees246,144 223,403 223,403 22,741 22,741 10.2 10.2 %
Valuation adjustment of mortgage servicing rightsValuation adjustment of mortgage servicing rights217,551 (101,572)319,123 314.2 %Valuation adjustment of mortgage servicing rights(139,560)217,551 217,551 (357,111)(357,111)(164.2)(164.2)%
Interest incomeInterest income68,144 64,110 4,034 6.3 %Interest income104,404 68,144 68,144 36,260 36,260 53.2 53.2 %
Interest expenseInterest expense(49,240)(61,590)12,350 (20.1)%Interest expense(66,364)(49,240)(49,240)(17,124)(17,124)(34.8)(34.8)%
Other income, netOther income, net1,289 87 1,202 NMOther income, net1,027 1,289 1,289 (262)(262)(20.3)(20.3)%
Net revenueNet revenue1,164,821 1,576,310 (411,489)(26.1)%Net revenue655,187 1,164,821 1,164,821 (509,634)(509,634)(43.8)(43.8)%
ExpensesExpenses
Salaries, incentive compensation and benefitsSalaries, incentive compensation and benefits619,185 1,019,790 (400,605)(39.3)%
Salaries, incentive compensation and benefits
Salaries, incentive compensation and benefits529,861 619,185 (89,324)(14.4)%
General and administrativeGeneral and administrative38,085 91,291 (53,206)(58.3)%General and administrative83,213 38,085 38,085 45,128 45,128 118.5 118.5 %
Occupancy, equipment and communicationOccupancy, equipment and communication71,707 67,328 4,379 6.5 %Occupancy, equipment and communication72,476 71,707 71,707 769 769 1.1 1.1 %
Depreciation and amortizationDepreciation and amortization15,525 11,488 4,037 35.1 %Depreciation and amortization14,580 15,525 15,525 (945)(945)(6.1)(6.1)%
Provision for (reversal of) foreclosure losses300 (518)818 157.9 %
Provision for foreclosure lossesProvision for foreclosure losses1,188 300 888 296.0 %
Total expensesTotal expenses744,802 1,189,379 (444,577)(37.4)%Total expenses701,318 744,802 744,802 (43,484)(43,484)(5.8)(5.8)%
Income before income tax expense420,019 386,931 33,088 8.6 %
Income tax expense91,389 103,149 (11,760)(11.4)%
Net income328,630 283,782 44,848 15.8 %
Net income attributable to non-controlling interest32 23 NM
Net income attributable to Guild$328,598 $283,773 $44,825 15.8 %
(Loss) income before income tax (benefit) expense(Loss) income before income tax (benefit) expense(46,131)420,019 (466,150)(111.0)%
Income tax (benefit) expenseIncome tax (benefit) expense(6,994)91,389 (98,383)(107.7)%
Net (loss) incomeNet (loss) income(39,137)328,630 (367,767)(111.9)%
Net (loss) income attributable to non-controlling interestsNet (loss) income attributable to non-controlling interests(128)32 (160)(500.0)%
Net (loss) income attributable to GuildNet (loss) income attributable to Guild$(39,009)$328,598 $(367,607)(111.9)%

__________________________
39
NM—Not meaningful.

Table ofContents
Revenue
Loan Origination Fees and Gain on Sale of Loans, Net
The table below provides additional detail regarding the loan origination fees and gain on sale of loans, net for the periods presented.
Year Ended
December 31,
Year Ended
December 31,
($ in thousands)
($ in thousands)
($ in thousands)($ in thousands)20222021$ Change% Change20232022$ Change% Change
Gain on sale of loansGain on sale of loans$490,366 $1,190,807 $(700,441)(58.8)%Gain on sale of loans$303,743 $$490,366 $$(186,623)(38.1)(38.1)%
Loan origination feesLoan origination fees55,550 109,413 (53,863)(49.2)%Loan origination fees50,350 55,550 55,550 (5,200)(5,200)(9.4)(9.4)%
Fair value of originated MSRsFair value of originated MSRs230,400 319,072 (88,672)(27.8)%Fair value of originated MSRs145,563 230,400 230,400 (84,837)(84,837)(36.8)(36.8)%
Fair value adjustment to MLHS and IRLCs(58,432)(170,720)112,288 (65.8)%
Changes in fair value of MLHS and IRLCsChanges in fair value of MLHS and IRLCs22,303 (58,432)80,735 138.2 %
Changes in fair value of forward commitmentsChanges in fair value of forward commitments(7,334)42,033 (49,367)(117.4)%Changes in fair value of forward commitments(11,981)(7,334)(7,334)(4,647)(4,647)(63.4)(63.4)%
Provision for investor reservesProvision for investor reserves(6,876)(10,089)3,213 (31.8)%Provision for investor reserves(8,675)(6,876)(6,876)(1,799)(1,799)(26.2)(26.2)%
Total loan origination fees and gain on sale of loans, netTotal loan origination fees and gain on sale of loans, net$703,674 $1,480,516 $(776,842)(52.5)%Total loan origination fees and gain on sale of loans, net$501,303 $$703,674 $$(202,371)(28.8)(28.8)%
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The table below provides additional detail regarding the composition of our origination volume and other key performance indicators for the periods presented.
Year Ended
December 31,
Year Ended
December 31,
($ and units in thousands)
($ and units in thousands)
($ and units in thousands)($ and units in thousands)20222021Change% Change20232022Change% Change
Loan origination volume by type:Loan origination volume by type:
Conventional conforming
Conventional conforming
Conventional conformingConventional conforming$12,576,588 $25,305,881 $(12,729,293)(50.3)%$8,846,844 $$12,576,588 $$(3,729,744)(29.7)(29.7)%
GovernmentGovernment4,700,684 8,526,290 (3,825,606)(44.9)%Government4,339,973 4,700,684 4,700,684 (360,711)(360,711)(7.7)(7.7)%
State housingState housing991,515 1,697,737 (706,222)(41.6)%State housing1,427,245 991,515 991,515 435,730 435,730 43.9 43.9 %
Non-agencyNon-agency854,412 1,278,774 (424,362)(33.2)%Non-agency345,008 854,412 854,412 (509,404)(509,404)(59.6)(59.6)%
Total in-house originations(1)
Total in-house originations(1)
$19,123,199 $36,808,682 $(17,685,483)(48.0)%
Total in-house originations(1)
$14,959,070 $$19,123,199 $$(4,164,129)(21.8)(21.8)%
Wholesale loansWholesale loans$36,841 $— $36,841 NM
Brokered loansBrokered loans$196,714 $110,101 $86,613 78.7 %Brokered loans$267,917 $$196,714 $$71,203 36.2 36.2 %
Total originationsTotal originations$19,319,913 $36,918,783 $(17,598,870)(47.7)%Total originations$15,263,828 $$19,319,913 $$(4,056,085)(21.0)(21.0)%
In-house loans closedIn-house loans closed59 124 (65)(52.4)%In-house loans closed46 59 59 (13)(13)(22.0)(22.0)%
Average loan amountAverage loan amount$324 $297 $27 9.1 %Average loan amount$325 $$324 $$0.3 0.3 %
Purchase81.2 %54.6 %26.6 %48.7 %
Refinance18.8 %45.4 %(26.6)%(58.6)%
Service retained(2)
Service retained(2)
89.0 %84.1 %4.9 %5.8 %
Service retained(2)
81.7 %89.0 %(7.3)%(8.2)%
Service released(3)
Service released(3)
11.0 %15.9 %(4.9)%(30.8)%
Service released(3)
18.3 %11.0 %7.3 %66.4 %
Gain on sale margin (bps)(4)
Gain on sale margin (bps)(4)
368 402 (34)(8.5)%
Gain on sale margin (bps)(4)
340 368 368 (28)(28)(7.6)(7.6)%
Weighted average note rateWeighted average note rate6.8 %4.9 %1.9 %38.8 %
Excludes reverse and brokered loans:
Excludes reverse and brokered loans:
Excludes reverse and brokered loans:
Purchase
Purchase
Purchase93.4 %81.2 %12.2 %15.0 %
RefinanceRefinance6.6 %18.8 %(12.2)%(64.9)%
Total locked volume(5)
Total locked volume(5)
$21,704,719 $38,833,082 $(17,128,363)(44.1)%
Total locked volume(5)
$17,599,054 $$21,704,719 $$(4,105,665)(18.9)(18.9)%
Pull-through adjusted locked volume(6)
Pull-through adjusted locked volume(6)
$20,272,208 $35,537,505 $(15,265,297)(43.0)%
Pull-through adjusted locked volume(6)
$15,223,182 $$20,272,208 $$(5,049,026)(24.9)(24.9)%
Gain on sale margin on pull-through adjusted locked volume (bps)(7)
Gain on sale margin on pull-through adjusted locked volume (bps)(7)
347 417 (70)(16.8)%
Gain on sale margin on pull-through adjusted locked volume (bps)(7)
329 347 347 (18)(18)(5.2)(5.2)%
Weighted average loan-to-valueWeighted average loan-to-value82.1 %78.8 %3.3 %4.2 %Weighted average loan-to-value84.7 %82.1 %2.6 %3.2 %
Weighted average credit scoreWeighted average credit score738 742 (4)(0.5)%Weighted average credit score741 738 738 0.4 0.4 %
Weighted average note rate4.9 %3.1 %1.8 %58.1 %
Days application to closeDays application to close44 52 (8)(15.4)%Days application to close38 44 44 (6)(6)(13.6)(13.6)%
Days close to purchase by investorsDays close to purchase by investors16 16 — — %Days close to purchase by investors18 16 16 12.5 12.5 %
Purchase recapture ratePurchase recapture rate33.8 %32.2 %1.6 %5.0 %Purchase recapture rate28.0 %33.8 %(5.8)%(17.2)%
Refinance recapture rateRefinance recapture rate43.0 %62.8 %(19.8)%(31.5)%Refinance recapture rate25.4 %43.0 %(17.6)%(40.9)%
___________________________
NM—Not meaningful.
(1)Includes retail forward, correspondent and correspondent loansretail reverse and excludes wholesale reverse and brokered loans.
(2)Represents loans sold for which we continue to act as the servicer.
(3)Represents loans sold for which we do not continue to act as the servicer.
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(4)Represents loan origination fees and gain on salessale of loans, net plus gain on reverse mortgage loans held for investment and HMBS-related borrowings, net divided by total in-house originationoriginations, excluding brokered loans, to derive basis points.
(5)Total locked volume represents the aggregate dollar value of the potential loans for which we have agreed to extend credit to consumers at specified rates for a specified period of time, subject to certain contingencies that are described in the IRLCs between us and each of those consumers. The total locked volume for a given period is representative of the IRLCs that we have initially entered into during that period.
(6)Pull-through adjusted locked volume is equal to total locked volume multiplied by pull-through rates of 93.4%86.5% and 91.5%93.4% for the years ended December 31, 20222023 and December 31, 2021,2022, respectively. We estimate the pull-through rate based on changes in pricing and actual borrower behavior using a historical analysis of loan closing data and “fallout” data with respect to the number of commitments that have historically remained unexercised.
(7)Represents loan origination fees and gain on sales of loans, net divided by pull-through adjusted locked volume.
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The decrease in gain on sale of loans for the year ended December 31, 20222023 compared to the year ended December 31, 20212022 was driven by a decrease in loan sales of $17.2$5.6 billion, or 28.8%, as well as27.3%. Increased mortgage interest rates throughout 2022 that remained elevated through December 31, 2023, along with high home prices and a decrease in gain on sale marginssizable shortage of 34 basis points. In 2021, volume across the industry began to decrease especially towards the end of the year, which led to excess capacity throughout the industry. Throughout 2022 mortgage rateshousing inventory, have significantly increased which has caused affordability issues amongst borrowers. These affordability issues have led to a decrease in demand for mortgage loans and a decline in the refinance market. Guild's purchase percentvolume increased from 54.6%81.2% of total originations for the year ended December 31, 20212022 to 81.2%93.4% for the year ended December 31, 2022. In addition, prospective borrowers are facing challenges with purchasing a home due to a shortage2023. The decline in housing inventory. As a result,industry origination volume has created increased competition amongst mortgage lenders began loweringloan originators. This competition has also put pressure on gain on sale margins as mortgage originators have lowered their margins through pricing in orderto try to attract borrowers. This is reflected in our gain on sale decreasing from 402 basis points during the year ended December 31, 2021 to 368 basis points during the year ended December 31, 2022.2022 to 340 basis points during the year ended December 31, 2023.
The decreasesdecrease in loan origination fees for the year ended December 31, 20222023 compared to the year ended December 31, 20212022 are directionally consistent with our loan origination volume decline of 48.0%.21.8%, offset by increases in the volume of loan products originated which generate higher loan origination fees.
Gain on Reverse Mortgage Loans Held for Investment and HMBS-related Borrowings, Net
During the year ended December 31, 2023, gain on origination and securitization related to our reverse mortgage portfolio was $8.2 million. There was no comparable activity relating to a reverse mortgage portfolio in the year ended December 31, 2022 because we began originating reverse mortgages in 2023.
Loan Servicing and Other Fees
The table below provides additional details regarding our loan servicing and other fees for the periods presented.
Year Ended
December 31,
Year Ended
December 31,
($ in thousands)
($ in thousands)
($ in thousands)($ in thousands)20222021$ Change% Change20232022$ Change% Change
Servicing fee incomeServicing fee income$218,734 $189,097 $29,637 15.7 %Servicing fee income$242,003 $$218,734 $$23,269 10.6 10.6 %
Other ancillary feesOther ancillary fees5,766 5,997 (231)(3.9)%Other ancillary fees6,474 5,766 5,766 708 708 12.3 12.3 %
Loan modification feesLoan modification fees920 1,502 (582)(38.7)%Loan modification fees1,901 920 920 981 981 106.6 106.6 %
Interest on impound accounts(2,017)(1,837)(180)9.8 %
Interest paid on impound accountsInterest paid on impound accounts(4,234)(2,017)(2,217)(109.9)%
Total loan servicing and other feesTotal loan servicing and other fees$223,403 $194,759 $28,644 14.7 %Total loan servicing and other fees$246,144 $$223,403 $$22,741 10.2 10.2 %
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The table below provides additional details regarding our servicing portfolio composition and key performance indicators for the period presented.
Year Ended
December 31,
Year Ended
December 31,
($ and units in thousands)
($ and units in thousands)
($ and units in thousands)($ and units in thousands)20222021Change% Change20232022Change% Change
Beginning UPB of servicing portfolioBeginning UPB of servicing portfolio$70,938,588 $59,969,653 $10,968,935 18.3 %Beginning UPB of servicing portfolio$78,892,987 $$70,938,588 $$7,954,399 11.2 11.2 %
New UPB origination additions(1)
New UPB origination additions(1)
19,123,199 36,808,682 (17,685,483)(48.0)%
New UPB origination additions(1)
14,909,279 19,123,199 19,123,199 (4,213,920)(4,213,920)(22.0)(22.0)%
Less:Less:
UPB originations sold service released(2)
UPB originations sold service released(2)
$2,345,394 $5,621,708 $(3,276,314)(58.3)%
UPB originations sold service released(2)
UPB originations sold service released(2)
$2,639,022 $2,345,394 $293,628 12.5 %
Loan payoffsLoan payoffs6,461,937 18,182,882 (11,720,945)(64.5)%Loan payoffs3,565,959 6,461,937 6,461,937 (2,895,978)(2,895,978)(44.8)(44.8)%
Loan principal reductionsLoan principal reductions2,328,656 2,013,859 314,797 15.6 %Loan principal reductions2,508,145 2,328,656 2,328,656 179,489 179,489 7.7 7.7 %
Loan foreclosuresLoan foreclosures32,813 21,298 11,515 54.1 %Loan foreclosures55,241 32,813 32,813 22,428 22,428 68.4 68.4 %
Ending UPB of servicing portfolio$78,892,987 $70,938,588 $7,954,399 11.2 %
Ending UPB of servicing portfolio(3)
Ending UPB of servicing portfolio(3)
$85,033,899 $78,892,987 $6,140,912 7.8 %
Average UPB of servicing portfolioAverage UPB of servicing portfolio$74,915,788 $65,454,121 $9,461,667 14.5 %Average UPB of servicing portfolio$81,963,443 $$74,915,788 $$7,047,655 9.4 9.4 %
Weighted average servicing feeWeighted average servicing fee0.30 %0.30 %— — %Weighted average servicing fee0.31 %0.30 %0.01 %3.3 %
Weighted average coupon rateWeighted average coupon rate3.6 %3.3 %0.3 %9.1 %Weighted average coupon rate4.1 %3.6 %0.5 %13.9 %
Weighted average prepayment speed(3)
7.5 %13.5 %(6.0)%(44.4)%
Weighted average prepayment speed(4)
Weighted average prepayment speed(4)
8.5 %7.5 %1.0 %13.3 %
Weighted average credit scoreWeighted average credit score733 734 (1)(0.1)%Weighted average credit score733 733 733 — — — — %
Weighted average loan age (in months)Weighted average loan age (in months)26.3 20.8 5.5 26.4 %Weighted average loan age (in months)33.1 26.3 26.3 6.8 6.8 25.9 25.9 %
Weighted average loan-to-valueWeighted average loan-to-value80.4 %80.0 %0.4 %0.5 %Weighted average loan-to-value80.9 %80.4 %0.5 %0.6 %
MSR multiple (period end)(4)
4.9 3.3 1.6 48.5 %
MSR multiple (period end)(5)
MSR multiple (period end)(5)
4.5 4.9 (0.4)(8.2)%
Loans serviced (period end)Loans serviced (period end)324 301 23 7.6 %Loans serviced (period end)345 324 324 21 21 6.5 6.5 %
Loans delinquent 60-plus days (period end)Loans delinquent 60-plus days (period end)5.5 5.7 (0.2)(3.5)%Loans delinquent 60-plus days (period end)6.2 5.5 5.5 0.7 0.7 12.7 12.7 %
Loan delinquency rate 60-plus days (period end)Loan delinquency rate 60-plus days (period end)1.7 %1.9 %(0.2)%(10.5)%Loan delinquency rate 60-plus days (period end)1.8 %1.7 %0.1 %5.9 %
___________________________
(1)Includes all in-house loans originated (except reverse mortgage loans) in period, irrespective if it is eventually sold, service retained or service released.
(2)Represents loans sold for which we do not continue to act as the servicer of the loan.
(3)Excludes reverse mortgage loans of $295.7 million as of December 31, 2023.
(4)Represents the percentage of UPB that will pay off ahead of time in each period, calculated as an annual rate. This estimate is calculated by our third-party valuation provider.
(4)(5)Represents a metric used to determine the relative value of our MSRs in relation to our annualized retained servicing fee. It is calculated by dividing (a) the fair market value of our MSRs as of a specified date by (b) the weighted average annualized retained servicing fee for our servicing portfolio as of such date. We exclude purchased MSRs from this calculation because our servicing portfolio consists primarily of originated MSRs and, consequently, purchased MSRs do not have a material impact on our weighted average service fee.
Servicing fee income increased by 15.7%10.6% for the year ended December 31, 20222023 compared to the year ended December 31, 20212022 mostly due to the 14.5%9.4% increase in the average UPB of our servicing portfolio and the increase in the number of loans serviced. Additionally,
As of December 31, 2023, loans representing approximately 0.1% of the number of customersloans in our servicing portfolio who requested forbearance relief under the CARES Act declined more during 2022 compared to during 2021. As customers exited forbearance, we resumed collecting servicing fees and ancillary income from those customers.
were in forbearance.
Valuation Adjustment of Mortgage Servicing Rights
The table below presents the components of our MSR valuation adjustment for the periods presented.
Year Ended
December 31,
Year Ended
December 31,
($ in thousands)($ in thousands)20222021$ Change% Change
MSR valuation adjustment$217,551 $(101,572)$319,123 314.2 %
($ in thousands)
($ in thousands)20232022$ Change% Change
Change in fair value of MSRs due to collection/realization of cash flowsChange in fair value of MSRs due to collection/realization of cash flows$(55,588)$(83,390)$27,802 33.3 %
Change in fair value of MSRs due to model inputs and assumptionsChange in fair value of MSRs due to model inputs and assumptions(83,972)300,941 (384,913)(127.9)%
Total MSR valuation adjustmentTotal MSR valuation adjustment$(139,560)$217,551 $(357,111)(164.2)%
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The fair value of our MSRs generally increases as interest rates increase and prepayments decrease. Average 30-year mortgage rates increased by 340 basis points and 30 basis points during the years ended December 31, 2022 and 2021, respectively. Additionally, theThe weighted average estimated prepayment speed of loans in our servicing portfolio wasincreased to 8.5% at December 31, 2023 compared to 7.5% at December 31, 2022, compareddriven by a decrease in short-term interest rates in December 2023. This also led to 13.5% at December 31, 2021. Aa decrease in interest earnings on escrow balances we held, further resulting in a lower valuation. The higher estimated prepayment speed indicates that prepayments will decreaseincrease in the future, and a longer duration of future cash flows, which results in an increasea decrease in the value of the mortgage servicing rightMSR asset.
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Interest Income
Year Ended
December 31,
($ in thousands)($ in thousands)20222021$ Change% Change
($ in thousands)
($ in thousands)20232022$ Change% Change
Interest income, fundingInterest income, funding$52,210 $55,395 $(3,185)(5.7)%Interest income, funding$55,235 $$52,210 $$3,025 5.8 5.8 %
Interest income earnings creditInterest income earnings credit13,051 3,044 10,007 NMInterest income earnings credit45,932 13,051 13,051 32,881 32,881 251.9 251.9 %
Wire transfer fees2,883 5,671 (2,788)(49.2)%
OtherOther3,237 2,883 354 12.3 %
Total interest incomeTotal interest income$68,144 $64,110 $4,034 6.3 %Total interest income$104,404 $$68,144 $$36,260 53.2 53.2 %
Interest income, funding for the year ended December 31, 2022 does not include $3.0 million of interest expense related2023 increased due to FHLMChigher weighted average note rates on loans which was recorded in payoff interest expense as described within the heading "Interest Expense" below. This expense occurs when we deliver a sold loan to FHLMC with a first due date a month after the borrower's first due date. We are obligated to remit to FHLMC interest in an amount determined based on the borrower's first due date. When we receive the borrower's interest payment, it is recorded as interest income, funding, which is thenoriginated, offset by declines in volume of 21.8%. The weighted average note rate of originated loans increased from 4.9% during the expenseyear ended December 31, 2022 to be remitted to FHLMC. When including the $3.0 million of interest expense related to FHLMC loans6.8% for the year ended December 31, 2022 interest income, funding decreased $6.2 million, which was primarily due to the decline in origination volume, partially offset by the increase in mortgage interest rates.
2023. Interest income earnings credit increased for the year ended December 31, 20222023 compared to the year ended December 31, 20212022 due to our cash balances yielding a higher earnings credit rate, which is set by our banking partners on non-interest bearing deposits and applied against other banking fees as an offset. Wire transfer
Interest Expense
 Year Ended
December 31,
($ in thousands)20232022$ Change% Change
Interest expense, funding facilities$45,861 $26,351 $19,510 74.0 %
Interest expense, other financing12,927 8,113 4,814 59.3 %
Bank servicing charges5,974 8,589 (2,615)(30.4)%
Payoff interest expense1,602 6,149 (4,547)(73.9)%
Other— 38 (38)NM
Total interest expense$66,364 $49,240 $17,124 34.8 %
___________________________
NM—Not meaningful.
Interest expense, funding facilities increased for the year ended December 31, 2023 compared to the year ended December 31, 2022 primarily due to an increase in interest costs due to rising interest rates. The weighted average interest rate for warehouse lines of credit increased from 3.3% during the year ended December 31, 2022 to 7.0% for the year ended December 31, 2023, partially offset by a decline in average warehouse line of credit balances. The decline in warehouse line of credit balances also contributed to the lower bank servicing charges as the facility fees were reduced.
Interest expense, other financing increased for the year ended December 31, 2023 compared to the year ended December 31, 2022 primarily due to an increase in weighted average interest rates from 4.8% to 8.3%, while the average balances on our MSR borrowings remained relatively flat.
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Summary of Expenses

Salaries, Incentive Compensation and Benefits
 Year Ended
December 31,
($ in thousands)20232022$ Change% Change
Salaries282,986 303,391 (20,405)(6.7)%
Incentive compensation166,752 241,444 (74,692)(30.9)%
Benefits80,123 74,350 5,773 7.8 %
Total salaries, incentive compensation and benefits expense$529,861 $619,185 $(89,324)(14.4)%
Salaries expense decreased for the year ended December 31, 20222023 compared to the year ended December 31, 2021,2022, primarily due to our decline in origination volume.
Interest Expense
 Year Ended
December 31,
($ in thousands)20222021$ Change% Change
Interest expense, funding facilities$(26,351)$(33,182)$6,831 (20.6)%
Interest expense, other financing(8,113)(7,415)(698)9.4 %
Bank servicing charges(8,589)(11,205)2,616 (23.3)%
Payoff interest expense(6,149)(9,691)3,542 (36.5)%
Miscellaneous interest expense(38)(97)59 (60.8)%
Total interest expense$(49,240)$(61,590)$12,350 (20.1)%
Total interest expense for the year ended December 31, 2022 decreased as compared to the year ended December 31, 2021 primarily due to thea decrease in origination volumesupport costs of $17.7 billion. The decrease in interest expense, funding facilities was due to decreased borrowings on our warehouse lines$26.3 million associated with lower headcount as a result of credit facilitieslower origination volume, partially offset by increasesan increase in interest rates throughout 2022. The decrease in bank servicing charges was due to one-time fees during the year ended December 31, 2021 related to transferring custody of our GNMA loans to a new document custodian, as well as lower facility feesemployee salaries and headcount associated with decreasing our warehouse capacity throughout the year ended December 31, 2022. As explained above under the heading "Interest Income",acquisitions completed during the year ended December 31, 2022 $3.0 million of FHLMC interest expense was recorded in payoff interest expense. When excluding FHLMC interest expense from payoff interest expense in the year ended December 31, 2022 our payoff interest expense decreased year over year due to a significant reduction in runoff of our portfolio of $11.7 million.

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Summary of Expenses
Year Ended
December 31,
($ in thousands)20222021$ Change% Change
Salaries, incentive compensation and benefits$619,185 $1,019,790 $(400,605)(39.3)%
General and administrative38,085 91,291 (53,206)(58.3)%
Occupancy, equipment and communication71,707 67,328 4,379 6.5 %
Depreciation and amortization15,525 11,488 4,037 35.1 %
Provision for (reversal of) foreclosure losses300 (518)818 (157.9)%
Total expenses$744,802 $1,189,379 $(444,577)(37.4)%
Salaries, Incentive Compensation and Benefits
Salaries, Incentive Compensation and BenefitsYear Ended
December 31,
($ in thousands)20222021$ Change% Change
Incentive compensation$241,444 $558,565 $(317,121)(56.8)%
Salaries303,391 353,793 (50,402)(14.2)%
Benefits74,350 107,432 (33,082)(30.8)%
Total salaries, incentive compensation and benefits expense$619,185 $1,019,790 $(400,605)(39.3)%
2023.
Incentive compensation expense decreased for the year ended December 31, 20222023 as compared to the year ended December 31, 2021,2022, primarily due to the decrease in origination volume of 48.0%21.8%.
Salaries Incentive compensation is generally correlated with changes in volume but is also variable in nature as it is dependent upon achievement of certain performance measures. During the year ended December 31, 2023 incentive expense decreased more than volume due to performance based measures not being met from low production and market conditions.
Benefits expense increased for the year ended December 31, 20222023 compared to the year ended December 31, 2021,2022, primarily due to a decrease of $50.2 million for reduced costs resulting from lower origination volume and lower headcount throughout 2022, partially offset by an increase in the number of employees as a result of the acquisition of RMS in July 2021. We use internal metrics to evaluate our staffing needs relative to our origination volume and reduced our headcount accordingly during 2022. Effective January 1, 2022, we began recording certain executive bonuses tied to our profitability performance to salaries expense, which were previously recorded to benefits expense. Salaries expense for the year ended December 31, 2021 does not include approximately $4.4 million for these executive bonuses.
As noted above, prior to January 1, 2022, certain executive bonuses were recorded to benefits expense. When excluding the $4.4 million of executive bonuses for the year ended December 31, 2021, benefits expense decreased $28.7 million for the year ended December 31, 2022 compared to the year ended December 31, 2021. The decrease was primarily due to a decrease of $8.0$9.3 million on our deferred compensation planplans driven by fluctuations in the fair market value of the underlying funds, $10.2offset by a decrease of $3.9 million in lower payroll taxes and $6.5 million in lower group health insurance costs due to reduced headcount.incentive compensation and salaries.
DuringGeneral and Administrative
 Year Ended
December 31,
($ in thousands)20232022$ Change% Change
Contingent liability fair value adjustment, net$2,066 $(45,075)$47,141 104.6 %
Professional fees45,211 48,515 (3,304)(6.8)%
Advertising and promotions18,133 18,661 (528)(2.8)%
Office supplies, travel and entertainment12,070 10,787 1,283 11.9 %
Miscellaneous5,733 5,197 536 10.3 %
Total general and administrative expense$83,213 $38,085 $45,128 118.5 %

The increase to the contingent liability fair value adjustment, net during the year ended December 31, 2023 compared to the year ended December 31, 2022 we realized approximately $100.0was primarily due to revisions made to the estimated fair value of earn-out obligations related to our acquisitions based on revised forecasted amounts and the $45.1 million of cost savings on an annualized basis, primarily through headcount reductions, and we will continue to manage the business as market dynamics evolve.
General and Administrative
General and Administrative ExpenseYear Ended
December 31,
($ in thousands)20222021$ Change% Change
Contingent liability fair value adjustment$(45,075)$4,957 $(50,032)NM
Professional fees48,515 51,204 (2,689)(5.3)%
Advertising and promotions18,661 17,856 805 4.5 %
Office supplies, travel and entertainment10,787 10,976 (189)(1.7)%
Miscellaneous5,197 6,298 (1,101)(17.5)%
Total general and administrative expense$38,085 $91,291 $(53,206)(58.3)%
Duringgain recognized during the year ended December 31, 2022 from the earn-out periods for two of our previous acquisitions ended. We adjusted our contingent earn-out liability by $44.9M related to the acquisition of RMS which reduced the liability to zero. This was based on the current expectation of future earn-out payments related to the RMS acquisition. We also recorded $0.5 million during December 2022 for the fair valuewrite-down of the earn-out related to oura prior acquisition.
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acquisition of Inlanta. For the year ended December 31, 2021, we recorded $16.5 million of expense related to two previous acquisitions which ended in fiscal year 2022 and $11.5 million of gain from the write down of the earn-out related to RMS.
Professional fees decreased for the year ended December 31, 20222023 compared to the year ended December 31, 2021,2022, primarily due to decreases of $5.2$4.8 million in legalper loan verification fees, which is tied to origination volume, and closing costs$1.2 million in connection with the acquisition of RMS in July 2021,corporate liability insurance expenses, partially offset by an increase of $1.4$2.2 million in accounting fees. Accountingincreased professional fees have increased during 2022 due to increased audit fees as well as consulting feesprimarily related to our internal control program.investments in technology solutions and software development.
Miscellaneous expense decreased for the year ended December 31, 2022 compared to the year ended December 31, 2021, primarily due to a reduction
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Occupancy, Equipment and Communication
Occupancy, Equipment and Communication ExpenseYear Ended
December 31,
($ in thousands)
($ in thousands)
($ in thousands)($ in thousands)20222021$ Change% Change20232022$ Change% Change
OccupancyOccupancy$40,658 $37,173 $3,485 9.4 %Occupancy$41,230 $$40,658 $$572 1.4 1.4 %
EquipmentEquipment8,665 8,712 (47)(0.5)%Equipment8,254 8,665 8,665 (411)(411)(4.7)(4.7)%
CommunicationCommunication22,384 21,443 941 4.4 %Communication22,992 22,384 22,384 608 608 2.7 2.7 %
Total occupancy, equipment and communication expenseTotal occupancy, equipment and communication expense$71,707 $67,328 $4,379 6.5 %Total occupancy, equipment and communication expense$72,476 $$71,707 $$769 1.1 1.1 %
Occupancy costs generally consist of fixed costs and remain consistent except any increases associated with new acquisitions, expansion into new territories and entry into new material building leases or any decreases associated with downsizing office space due to lower headcount and employees working from home.space.
OccupancyThe nominal changes in total occupancy, equipment and communication expenses increasedexpense during the year ended December 31, 20222023 as compared to the year ended December 31, 2021, primarily due to additional rent and communication services incurred from the RMS acquisition2022, were in line with expectations as we realized a fullacquired new operating leases in connection with recent acquisitions and exited or reduced the size of our remaining facilities during the year of expense in 2022 compared to six months in the prior year.ended December 31, 2023.
Depreciation and Amortization
Depreciation and amortization expense increasedis expected to remain consistent as most furniture, equipment and leasehold improvements are depreciated on a straight-line basis and intangible assets are amortized on a straight-line basis. Depreciation and amortization expense remained relatively flat from $15.5 million for the year ended December 31, 2022 compared to the year ended December 31, 2021, primarily due to recognizing a full year of amortization expense related to intangible assets acquired in the RMS acquisition in July 2021.
Provision for Foreclosure Losses
Throughout 2021 there were minimal foreclosure starts and sales due to the CARES Act’s foreclosure moratorium and the federal government’s subsequent extension of its mortgage forbearance programs. When COVID began in 2020 there was uncertainty around what would happen in the United States and the economy; therefore, Guild increased its foreclosure reserve in anticipation of an increased number of delinquent borrowers that would go through foreclosure. As the pandemic progressed in 2021 the Company continued to monitor its borrowers and the economy and reduced its reserve due to continued low delinquency rates and home appreciation. The foreclosure moratorium ended at the beginning of 2022 and Guild has begun initiating foreclosures on delinquent borrowers. As 2022 progressed, we revised our provision for foreclosure losses to reflect our estimated expected per-loan losses, which resulted in minimal adjustments to the reserve$14.6 million for the year ended December 31, 2022. The Company's2023.
Provision for Foreclosure Losses
Our 60-plus days delinquency rate decreased from 1.9%was 1.8% and 1.7% at December 31, 20212023 and 2022, respectively. The delinquency rate remained relatively flat during the year ended December 31, 2023 compared to 1.7% at December 21, 2022.the prior year. We continue to monitor foreclosure reserves and potential losses regularly to assess if further changes are needed.
Segment Results for the Years Ended December 31, 20222023 and 20212022
Our operations are comprised of two distinct but related reportable segments that we refer to as our origination and servicing segments. We operate our origination segment from approximately 270350 office locations. Our licensed sales professionals and support staff cultivate deep relationships with our referral partners and clients and provide a customized approach to the loan transaction, whether it is a purchase or a refinance. Although our origination and servicing segments are separated for this presentation, management sees the two segments as intricately related and interdependent. We believe that our servicing segment provides a steady stream of revenue to support our origination segment and that, more importantly, our servicing segment positions us to build longstanding client relationships that drive repeat and referral business back to the origination segment to recapture our clients’ future mortgage transactions. In particular, the growth of our servicing segment is dependent on the continued growth of our origination volume because our servicing portfolio consists primarily of originated MSRs.
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Financial results from our acquisitions are integrated into their respective segments after the close of the transactions. Revenues and expenses from our acquisitions are allocated primarily to our origination segment. See below for an overview and discussion of each of our segments’ results for the years ended December 31, 20222023 and 2021.2022. These results do not include unallocated corporate costs. See Note 20 - Segments“Note 21—Segments” of the “Notes to Consolidated Financial Statements” in Part II, Item 8 of this Annual Report for additional information about our segments.
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Origination
Year Ended
December 31,
Year Ended
December 31,
Year Ended
December 31,
($ and units in thousands)($ and units in thousands)20222021($ and units in thousands)20232022
Total in-house originationsTotal in-house originations$19,123,199 $36,808,682 
Funded loansFunded loans59 124 
Loan origination fees and gain on sale, netLoan origination fees and gain on sale, net$697,822 $1,468,465 
Interest income20,115 16,582 
Loan origination fees and gain on sale, net
Loan origination fees and gain on sale, net
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net
Interest income, net
Other income, netOther income, net(57)(4)
Net revenueNet revenue717,880 1,485,043 
Salaries, incentive compensation and benefitsSalaries, incentive compensation and benefits562,194 953,772 
General and administrativeGeneral and administrative15,249 71,480 
Occupancy, equipment and communicationOccupancy, equipment and communication62,556 57,718 
Depreciation and amortizationDepreciation and amortization13,889 9,319 
Total expensesTotal expenses653,888 1,092,289 
Net income allocated to origination$63,992 $392,754 
Net (loss) income allocated to origination
The decrease in net income allocated to the origination segmentsegment's net revenue for the year ended December 31, 20222023 compared to the year ended December 31, 20212022 was primarily driven by decreased revenue from loan origination fees and gain on sale of loans, net of $196.0 million, or 28.1%. The decrease in gain on sale of loans was primarily driven by a declines$5.6 billion, or 27.3%, decrease in loan sales and a decrease in gain on sale margins of 3428 basis points and origination volume of 48.0%.points.
Salaries, incentive compensation and benefits expense decreased for the year ended December 31, 20222023 compared to the same period in 20212022 due to decreased variable incentive compensation paid to our origination teams and reduced headcount due to declines in origination volume.
General and administrative expense decreasedincreased for the year ended December 31, 20222023 compared to the same period in 20212022 primarily due to a gain of $45.1 million related to the valuation adjustment on our contingent earn-out liability during the year ended December 31, 2022 compared to a lossan expense of $5.0$2.1 million in the prior year and decreases of approximately $5.2 million in legal fees and closing costs in connection with the acquisition of RMS in July 2021.ended December 31, 2023.
The increase in depreciation and amortization expenseInterest income, net decreased for the year ended December 31, 20222023 compared to the prior year wassame period in 2022 primarily due to the amortizationa decrease in production of our long-lived intangibles assets acquired in connection with the acquisition21.8% and compression of RMS in July 2021.interest rate margin.
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Servicing
Year Ended
December 31,
Year Ended
December 31,
Year Ended
December 31,
($ and units in thousands)($ and units in thousands)20222021($ and units in thousands)20232022
UPB of servicing portfolio (period end)UPB of servicing portfolio (period end)$78,892,987 $70,938,588 
Loans serviced (period end)Loans serviced (period end)324 301 
Loan servicing and other fees
Loan servicing and other fees
Loan servicing and other feesLoan servicing and other fees$223,403 $194,759 
Loan origination fees and gain on sale, netLoan origination fees and gain on sale, net5,852 12,051 
Other income, netOther income, net1,146 110 
Total revenueTotal revenue230,401 206,920 
Valuation adjustment of MSRsValuation adjustment of MSRs217,551 (101,572)
Interest income (expense)5,465 (7,882)
Interest income, net
Net revenueNet revenue453,417 97,466 
Salaries, incentive compensation and benefitsSalaries, incentive compensation and benefits29,001 27,697 
General and administrativeGeneral and administrative9,657 9,722 
Occupancy, equipment and communicationOccupancy, equipment and communication4,819 4,196 
Depreciation and amortizationDepreciation and amortization654 742 
Provision for (reversal of) foreclosure losses300 (518)
Provision for foreclosure losses
Total expensesTotal expenses44,431 41,839 
Net income allocated to servicingNet income allocated to servicing$408,986 $55,627 
We recorded a $217.6$139.6 million upwarddownward adjustment to the fair value of our MSRs for the year ended December 31, 2022,2023, compared to a $101.6$217.6 million downwardupward adjustment for the same time period in 2021.2022. See discussion above under "Valuation“—Results of Operations—Revenue—Valuation Adjustment of Mortgage Servicing Rights"Rights”. This resulted in an improvement to net revenue and net income for the year ended December 31, 2022 compared to the year ended December 31, 2021.
Loan servicing and other fees increased due to the increaseincreases in the UPB of our average servicing portfolio and the number of loans serviced at December 31, 2023 compared to 2022.
Loan origination fees and gain on sale, net decreased within the servicing segment due to modified loan sales as well as lower margins driven by market conditions and rising interest rates.
The increase in interest income (expense) primarily relates to a $10.0$32.9 million increase in interest income earnings credit for the year ended December 31, 20222023 compared to the year ended December 31, 20212022 due to our cash balances yielding a higher earnings credit rate, which is set by our banking partners on non-interest bearing deposits and used to offset bank fees.
Liquidity, Capital Resources and Cash Flows
Historically, our primary sources of liquidity have included:
cash flows from our operations, including:
sale of whole loans into the secondary market;
loan origination fees;
servicing fee income; and
interest income on MLHS;
borrowings on warehouse lines of credit to originate mortgage loans; and
borrowings on our MSR notes payable.
Historically, our primary uses of funds have included:
cash flows used in our operations, including but not limited to:
origination of MLHS;
payment of interest expense; and
payment of operating expenses, including personnel costs and IT infrastructure;
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repayments on warehouse lines of credit;
repayments on our MSR notes payable;
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acquisitions of other mortgage businesses;
share repurchases; and
payment of dividends.
We are also subject to contingencies that may have a significant effect on the use of our cash. We believe that our cash flows from operations and other available sources of liquidity will be sufficient to fund our operations and meet our material cash requirements for the next 12 months. We believe we will meet longer-term expected future cash requirements and obligations through a combination of existing cash and cash equivalent balances, cash flow from operations, and amounts available for borrowing under our loan funding facilities.
Debt Obligations
We fund substantially all of the mortgage loans we close through borrowings under our loan funding facilities. Given the uncertainty in the financial markets, our future ability to borrow money to fund our current and future loan production and other cash needs is unknown. Our mortgage origination liquidity could also be affected if our lenders curtail access to uncommitted mortgage warehouse financing capacity or impose higher costs to access such capacity. Our liquidity may be further constrained as there may be less demand by investors to acquire our mortgage loans in the secondary market. In addition, we may be required to use significant amounts of cash to fund advances for loans subject to forbearance requirements or that are delinquent.
In order to originate and aggregate loans for sale into the secondary market, we use our own working capital and borrow or obtain money on a short-term basis, primarily through committed and uncommitted loan funding facilities that we have established with large national and global banks. We fund substantially all of the mortgage loans we close through borrowings under our loan funding facilities.
Our loan funding facilities are primarily in the form of master repurchase agreements, which we refer to as “warehouse lines of credit.” Loans financed under these facilities are generally financed at approximately 97% to 98% of the principal balance of the loan (although certain types of loans are financed at lower percentages of the principal balance of the loan), which requires us to fund the balance from cash generated from our operations. Once closed, the underlying residential mortgage loan that is held for sale is pledged as collateral for the borrowing or advance that was made under these loan funding facilities. In most cases, the loans will remain in one of the loan funding facilities for only a short time, generally less than one month, until the loans are pooled and sold. During 2023, our loans remained on warehouse lines of credit for an average of 18 days. During the time the loans are held for sale, we earn interest income from the borrower on the underlying mortgage loan. This income is partially offset by the interest and fees we must pay under the loan funding facilities.
When we sell a pool of loans in the secondary market, the proceeds received from the sale of the loans are used to pay back the amounts we owe on the loan funding facilities. We rely on the cash generated from the sale of loans to fund future loans and repay borrowings under our loan funding facilities. Delays or failures to sell loans in the secondary market could have an adverse effect on our liquidity position.
As discussed in Note 12, Warehouse Lines of Credit to the consolidated financial statements included in Part II, Item 8, as of December 31, 2022,2023, we had tennine different loan funding facilities in different amounts and with various maturities.maturities, including an early buyout facility. The early buyout facility allows us to purchase certain delinquent GNMA loans that we service and finance them on the facility until the loan is cured or subsequently sold. As of December 31, 2022,2023, the aggregate available amount under our loan facilities was approximately $2.3$1.8 billion, with combined outstanding balances of approximately $0.7 billion.$833.8 million. We assessare continually assessing our financing arrangements periodically to ensure they are aligned with our business needs and makingmake adjustments as necessary. We intend to renew our warehouse lines of credit maturing in 2024.

As discussed in Note 13, Notes Payable to the consolidated financial statements included in Part II, Item 8, as of December 31, 2022,2023, we had three different MSR notes payable in different amounts with different maturities. As of December 31, 2022,2023, the aggregate available amount under our MSR notes payable was $475.0$700.0 million, with combined outstanding balances of $126.3 million and unutilized capacity of $215.0 million, based on total committed amounts and our$148.8 million. Subject to certain borrowing base limitations.limitations, we had $336.2 million of borrowing capacity available under our MSR notes payable. The borrowing capacity under our MSR notes payable is restricted by the valuation of our servicing portfolio. We intend to renew the MSR note payable maturing in 2024.
The amount of financing advanced on each individual loan under our loan funding facilities is determined by agreed upon advance rates but may be less than the stated rate due to fluctuations in the market value of the mortgage loans securing the financings. If the lenders providing the funds under our loan funding facilities determine that the value of the loans serving as collateral for our borrowings under those facilities has decreased, they can initiate a margin call to require us to provide additional collateral or reduce the amount outstanding with respect to those loans. Our inability or unwillingness to satisfy such a request could result in the termination of the related facilities and a potential default under our other loan funding facilities. In addition, a large unanticipated margin call could have a material adverse effect on our liquidity.
The amount owed and outstanding under our loan funding facilities fluctuates significantly based on our origination volume, the amount of time it takes us to sell the loans we originate and the amount of loans we are self-funding with cash. We may from time to time post surplus cash as additional collateral to buy-down the
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effective interest rates of certain loan funding facilities or to self-fund a portion of our loan originations. As of December 31, 2022,2023, we had posted $50.7$8.7 million in cash as additional collateral. We have the ability to draw
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back this additional collateral at any time unless a margin call has been made or a default has occurred under the relevant facilities.
We also have an early buyout facility that is included in our warehouse lines of credit. This facility allows us to purchase certain delinquent GNMA loans that we service and finance them on the facility until the loan is cured or subsequently sold. The capacity of this uncommitted facility is $75.0 million and, at December 31, 2022, the outstanding balance on the facility was $40.1 million.
Our loan funding facilities and MSR notes payable generally require us to comply with certain operating and financial covenants and the availability of funds under these facilities are subject to, among other conditions, our continued compliance with these covenants. These financial covenants include, but are not limited to, maintaining a certain (i) minimum tangible net worth, (ii) minimum liquidity and (iii) a maximum ratio of total liabilities or total debt to tangible net worth and (iv) satisfying certain adjusted pre-tax net income requirements. We may need to seek waivers or amendments of covenants depending on future operating performance. A breach of these covenants could result in an event of default under our funding facilities, which would allow the related lenders to pursue certain remedies. In addition, each of these facilities includes cross default or cross acceleration provisions that could result in all of our funding facilities terminating if an event of default or acceleration of maturity occurs under any one of them. We were in compliance with each of these covenants as of December 31, 2023 and 2022.
Our debt obligations are summarized below by facility as of December 31, 2022:2023:
Facility
($ in thousands)
Facility
($ in thousands)
Outstanding
Indebtedness
Total Facility
Size
Maturity
Date
Facility
($ in thousands)
Outstanding
Indebtedness
Total Facility
Size
Maturity
Date
Warehouse lines of creditWarehouse lines of credit$47,565 $600,000 (1)January 2023Warehouse lines of credit$122,462 $$345,000 January 2025January 2025
10,848 150,000  August 2023
189,512 300,000  March 2023
110,605 200,000 May 2023
16,131 200,000 September 2023
81,353 400,000 (2)June 2023
56,237 100,000 April 2023
— 50,000 (3)N/A
162,454 200,000 (4)N/A
40,096 75,000 (5)March 2025
99,059 99,059 150,000  August 2024
158,412 158,412 300,000  June 2024
87,252 87,252 200,000 May 2024
91,039 91,039 200,000 September 2024
134,964 134,964 300,000 (1)September 2024
30,185 30,185 50,000 (2)N/A
78,682 78,682 200,000 (3)N/A
34,280 34,280 75,000 (4)March 2025
Total warehouse lines of credit
MSR notes payableMSR notes payable106,250 175,000 (6)March 2024
20,000 200,000 (7)August 2027
— 100,000 June 2023
MSR notes payable
MSR notes payable87,766 400,000 (5)September 2028
31,000 31,000 200,000 (6)August 2027
30,000 30,000 100,000 (1)September 2024
Total MSR notes payable
___________________________
(1)Subsequent to December 31, 2022, this facility was reduced to $345.0 million and the agreement was amended to extend the maturity date to January 2024.
(2)Amounts drawn on the MSR notes payable with this lender reduce the facility size available under the warehouse line of credit with this lender by an equal and offsetting amount. Subsequent to December 31, 2022, this facility was reduced to $300.0 million.
(3)(2)This facility's maturity date is 30 days from written notice from either the financial institution or us.
(4)(3)This facility agreement is due on demand.
(5)(4)Each buyout transaction carries a maximum term of four years from the date of repurchase.
(6)(5)Facility provides for committed amount of $106.3$250.0 million, which can be increased up to $175.0$400.0 million.
(7)(6)Facility provides for committed amount of $135.0 million, which can be increased up to $200.0 million.
See “Note 13—Warehouse Lines of Credit, Net” and “Note 14—Notes Payable” of the “Notes to Consolidated Financial Statements” included in Part II, Item 8 in this Annual Report for information on debt obligation.
Secondary Market Investors
The investors to whom we sell mortgage loans we originate in the secondary market require us to abide by certain operating and financial covenants. These covenants include maintaining (i) a certain minimum net worth, (ii) a certain minimum liquidity, (iii) a certain minimum of total liquid assets, (iv) a certain maximum ratio of adjusted net worth to total assets and (v) fidelity bond and mortgage servicing errors and omissions coverage. A breach of these covenants could result in an event of default and could disallow us to continue selling mortgage loans to one or all of these investors in the secondary market, which in turn could have a significant impact on our liquidity and results of operations. We were in compliance with each of these covenants as of December 31, 2023 and 2022.
When we sell loans in the secondary market, we have the option to sell them service released or service retained. The decision whether to sell a loan that we originated service released or service retained is based on
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factors such as execution and price, liquidity needs and the desire to retain the related client relationship. When we sell a loan service retained, we continue to act as the servicer for the life of the loan. We rely on income from loan servicing and other fees over the life of the loan to generate cash. Certain investors have different rules for the servicer to follow should a loan go into default. As the servicer, we may be legally obligated to make cash payments to the investor who purchased the loan, should the borrower discontinue making payments on the loan. This could have a negative impact to our cash and liquidity; however, we may be able to use other borrower prepayments to cover delinquencies. Should delinquencies significantly increase, or prepayments significantly decrease, we could be forced to use our own cash or borrow on other types of financing in order to make the required monthly payments to the investors who have purchased loans from us. We may also be contractually required to repurchase or indemnify loans with origination defects.
Cash Flows
Our cash flows are summarized below:
Year Ended
December 31,
Year Ended
December 31,
Year Ended
December 31,
($ in thousands)($ in thousands)20222021($ in thousands)20232022
Net cash provided by operating activities$1,259,593 $680,459 
Net cash (used in) provided by operating activities
Net cash used in investing activitiesNet cash used in investing activities(7,178)(104,660)
Net cash used in financing activities(1,353,781)(667,312)
Net cash provided by (used in) financing activities
Decrease in cash, cash equivalents and restricted cashDecrease in cash, cash equivalents and restricted cash$(101,366)$(91,513)
Operating activities
Our cash flows from operating activities are primarily influenced by changes in the levels of inventory of loans held for sale, as shown below:
Year Ended
December 31,
Year Ended
December 31,
Year Ended
December 31,
($ in thousands)($ in thousands)20222021($ in thousands)20232022
Loans held for saleLoans held for sale$1,358,441 $629,581 
Other operating sourcesOther operating sources(98,848)50,878 
Net cash provided by operating activities$1,259,593 $680,459 
Net cash (used in) provided by operating activities
Cash provided by loans held for sale increased dueFor the year ended December 31, 2023 our loan sales were less than our loan originations with loan sales at $14.9 billion and loan originations at $15.3 billion. For the year ended December 31, 2022 our loan sales exceeded our loan originations with loan sales at $20.5 billion compared to loan originations at $19.3 billion. When loan sales are higher than loan originations we typically experience a larger increasenet cash inflow and when loan originations are higher than loan sales we typically experience a net cash outflow. Therefore, in proceeds on sale and paymentsthe year ended December 31, 2022 we experienced a net cash inflow from mortgageour loans held for sale compared to the year ended December 31, 2023 during which our cash used for origination of mortgage loans held for sale.was minimal. The decrease in cash providedused by other operating sources was primarily due to increases in valuation adjustments of mortgage servicing rights.lower operating expenses driven by overall lower production.
Investing activities
Our investing activities primarily consist of originations and payment activity on loans held for investment, strategic acquisitions and purchases of property and equipment and acquisitions.equipment. Cash used in investing activities decreasedincreased for the year ended December 31, 20222023 compared to the prior year period, primarily due to $100.2the origination and purchase of $109.6 million in reverse mortgage loans and advances held for investment as we recently began originating reverse mortgage loans. We also used $8.0 million to fund the acquisitionacquisitions of RMSLegacy, CCM and FCM and issued a note receivable for $11.3 million in 2021 and $3.5 million used to fundconnection with the acquisition of Inlanta in 2022.CCM.
Financing activities
Our cash flows from financing activities are primarily influenced by changes in the levels of warehouse lines of credit used to fund loan originations, which were consistent with the changes in loan origination volume.
Year Ended
December 31,
Year Ended
December 31,
Year Ended
December 31,
($ in thousands)($ in thousands)20222021($ in thousands)20232022
Warehouse lines of creditWarehouse lines of credit$(1,213,742)$(648,222)
MSR notes payable
Other financing sourcesOther financing sources(140,039)(19,090)
Net cash used in financing activities$(1,353,781)$(667,312)
Net cash provided by (used in) financing activities
The increase in cash used inBorrowings under warehouse lines of credit move directionally with our mortgage loans held for sale. When our loan originations are higher than our loan sales, borrowings on our warehouse lines of credit would typically exceed our repayments on those lines and when our loan sales exceed our loan originations, our repayments on those lines would typically be higher than our borrowings. During the year ended December 31, 2023 our loan originations slightly exceeded our loan sales causing the net cash provided by warehouse lines of credit to be minimal as compared to the year ended December 31, 2022 comparedwhere our loan sales exceeded our loan originations which caused there to the prior year was primarily due to higherbe a net cash outflow of repayments on our warehouse lines of credit. The increasechange in cash used in other financing sources for was primarily driven by net borrowings of $22.5 million during
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the year ended December 31, 2022 compared to the prior year was primarily driven by repayments of $123.8 million2023 compared to net borrowingsrepayments of $104.3$123.8 million during the year ended December 31, 20212022 on our MSR notes payable, offset by the payment of $121.1payable. In addition, we borrowed $106.7 million in connection with our reverse mortgage securitizations and we paid $30.5 million in special cash dividends
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during 2021. During the year ended December 31, 2023.
Share Repurchase Program
On May 5, 2022, we made paymentsour Board of $7.3Directors authorized us to repurchase up to $20.0 million of our outstanding Class A common shares over the next 24 months. The share repurchase program allows us to repurchase our Class A common shares from time to time on the acquisition-related contingent liability relatedopen market or in privately negotiated transactions. We are not obligated to RMS, used $5.6 millionpurchase any shares under the share repurchase program and the timing of any repurchases will depend on a number of factors, including, but not limited to, stock price, trading volume, market conditions, and other general business considerations. The share repurchase program may be modified, suspended or terminated by our Board of Directors at any time. We intend to fund any repurchases under the share repurchase program with cash on hand. Through December 31, 2023, we repurchased and subsequently retired 830,262 shares of our Class A common stock and used $1.1at an average purchase price of $10.65 per share. As of December 31, 2023, $11.2 million to repurchase shares of our Class A common stock from employees to satisfy the tax withholding requirements with respect to vested shares of restricted stock units.
Material Cash Requirements
Our material cash requirements include servicing our debt obligations as described above and the following contractual obligations.
Repurchase and indemnification obligations
In the ordinary course of business, we are exposed to liability with respect to certain representations and warranties that we make to the investors who purchase the loans that we originate. Under certain circumstances, we may be required to repurchase mortgage loans, or indemnify the purchaser of such loansremains available for losses incurred, if there has been a breach of these representations and warranties, or in the case of early payment defaults. In addition, in the event of an early payment default, we are contractually obligated to refund certain premiums paid to us by the investors who purchased the related loan. See Note 17, Commitments and Contingencies to the consolidated financial statements in Part II, Item 8.repurchase.
Interest rate lock commitments, loan sale and forward commitments
We enter into IRLCs with borrowers who have applied for residential forward mortgage loans and who meet certain credit and underwriting criteria. These commitments expose us to market risk if interest rates change during the period of time in which the loan is not economically hedged or committed to be sold to an investor. We are also exposed to credit loss if a loan for which we entered into an IRLC is originated and is not sold to an investor and the related client does not perform. The collateral upon extension of credit typically consists of a first deed of trust in the mortgagor’s residential property. Commitments to originate loans do not necessarily reflect future cash requirements as some commitments are expected to expire without being drawn upon. Total commitments to originate forward mortgage loans, adjusted for pull-through, were approximately $0.8 billion$710.9 million and $2.2 billion$757.0 million as of December 31, 2023 and 2022, respectively. See “Note 18—Commitments and December 31, 2021, respectively.
Balance Sheet Analysis
This section provides an overviewContingencies” of changes in our assets, liabilities, and stockholders' equity and should be read together with our accompanying consolidated financial statements, including the accompanying notes“Notes to the consolidated financial statements,Consolidated Financial Statements” in Part II, Item 8 inof this Annual Report. The following is a summary of key balance sheet items as of the dates presented:
December 31,
($ in thousands)20222021
Assets
Cash, cash equivalents and restricted cash$146,754 $248,120 
Mortgage loans held for sale845,775 2,204,216 
Mortgage servicing rights, net1,139,539 675,340 
GNMA loans subject to repurchase right650,179 728,978 
Other457,344 526,550 
Total assets$3,239,591 $4,383,204 
Liabilities and stockholders' equity 
Warehouse lines of credit$713,151 $1,927,478 
Notes payable126,250 250,227 
GNMA loans subject to repurchase right650,179 729,260 
Deferred tax liabilities232,963 142,245 
Other267,761 413,981 
Total liabilities1,990,304 3,463,191 
Stockholders' equity1,249,287 920,013 
Total liabilities and stockholders' equity$3,239,591 $4,383,204 
Total assets decreased by $1.1 billion primarily due to the decrease in MLHS of $1.4 billion, partially offset by an increase in MSRs of $0.5 billion. The decrease in MLHS was the result of a decrease in our origination volume of 65% from December 2022 compared to December 2021. The increase in MSRs was
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primarily the result of favorable changes in the fair value due to changes in valuation model inputs or assumptions.
Total liabilities decreased by $1.5 billion primarily due to a $1.2 billion decrease in the balances under our warehouse lines of credit, a $124.0 million decrease in MSR notes payable and a $146.2 million decrease in other liabilities. The decrease in our warehouse lines of credit is consistent with the decrease in our MLHS, as noted above. The decrease in other liabilities was primarily related to decreases in certain accruals and incentive compensation and benefits due to decreases in origination volume, as noted above. The increase in deferred tax liabilities of $90.7 million was primarily due to the deferred tax liability generated from the increase in our MSRs.
Critical Accounting Estimates
The preparation of our financial statements in conformity with GAAP requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Certain of these estimates significantly influence the portrayal of our financial condition and results, and they require us to make difficult, subjective or complex judgments. Although we believe that the judgments, estimates and assumptions used in the preparation of our consolidated financial statements were appropriate given the circumstances at the time they were made, actual results could materially differ from those estimates.
Our critical accounting estimates primarily relate to the fair value estimates of our MSRs, reverse mortgage loans held for investment and HMBS-related borrowings, IRLCs goodwill and contingent liabilities due to acquisitions. We previously disclosed our MLHS and forward delivery commitments as critical accounting estimates. After further analysis, we determined our MLHS and forward delivery commitments are not considered critical accounting estimates as they do not involve a significant level of estimate uncertainty.goodwill. See Note 1 – “Note 1—Business, Basis of Presentation, and Accounting PoliciesPolicies” of the “Notes to the consolidated financial statementsConsolidated Financial Statements” included in Part II, Item 8 in this Annual Report for information on our critical accounting policies related to these critical accounting estimates.
We believe these critical accounting estimates are subject to uncertainty because of the difficulty in observing certain significant inputs affecting our fair value assets and liabilities. As a result, we are required to make subjective judgments regarding the fair values of these items. Different persons in possession of the same facts may reasonably arrive at different conclusions as to the inputs used in valuing these assets and liabilities and their fair values. Such differences may result in significantly different fair value measurements. Likewise, due to the general illiquidity of some of these assets, subsequent transactions with respect to them may be at values significantly different from those we record.
Due to the difficulty and complexity in measuring certain of our fair value assets and liabilities, we may engage third parties to assist management in determining their values. We have also established controls in which management reviews and discusses these valuations with our accounting department and any third parties that we have engaged for this purpose to ensure accuracy over financial reporting. We re-measure the fair value of these assets and liabilities on a monthly, quarterly or annual basis by evaluating certain observable information, which may include current market pricing, recent trade activity, and industry data.
Below is a summary of our Level Three assets recorded at fair value compared to our total assets and stockholders’ equity as of December 31, 20222023 and 2021.2022. See Note 2, “Note 2—Fair Value MeasurementsMeasurements” of the “Notes to the consolidated financial statementsConsolidated Financial Statements” included in Part II, Item 8 of this Annual Report for additional information.
December 31, 2022December 31, 2021
Percentage ofPercentage of
Level/Description ($ in thousands)Carrying
Value of
Assets
Total
Assets
Stockholders'
Equity
Carrying
Value of
Assets
Total
Assets
Stockholders'
Equity
Level Three: Prices determined using significant unobservable inputs that reflect our judgements about the factors that market participants use in pricing an asset or liability and are based on the best information available in the circumstances.$1,142,018 35 %91 %$697,459 16 %76 %
Total assets$3,239,591 $4,383,204 
Total stockholders' equity$1,249,287 $920,013 
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December 31, 2023December 31, 2022
Percentage ofPercentage of
Level/Description ($ in thousands)Carrying
Value of
Assets
Total
Assets
Stockholders'
Equity
Carrying
Value of
Assets
Total
Assets
Stockholders'
Equity
Level Three: Prices determined using significant unobservable inputs that reflect our judgements about the factors that market participants use in pricing an asset or liability and are based on the best information available in the circumstances.$1,503,759 41 %127 %$1,142,018 35 %91 %
Total assets$3,676,720 $3,239,591 
Total stockholders' equity$1,183,493 $1,249,287 
The increase in the percentage of assets carried at fair value compared to total assets from 20212022 to 20222023 is primarily due to the increase in the fair value of MSRsreverse mortgage loans held for investment of $464.2 million and the decrease in the fair value of IRLCs of $20.6$315.9 million at December 31, 2022.
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Table 2023. We began offering reverse mortgages to our customers after we acquired certain assets ofContents
CCM in April 2023.
The following is a discussion of our most critical accounting estimates:
Mortgage Servicing Rights
As of December 31, 20222023 and 2021,2022, we reported $1.1$1.2 billion and $675.3 million,$1.1 billion, respectively, of fair value of MSRs. We recognized aan $84.0 million fair value loss and $300.9 million and $49.4 million fair value gain due to changes in valuation model inputs or assumptions in the years ended December 31, 20222023 and 2021,2022, respectively.
MSRs are classified within Level Three of the valuation hierarchy because we determine their fair value based on unobservable inputs and because there is a limited market for MSRs. To determine the fair value of our MSRs when they are created, we use oura valuation model that calculates the present value of the future cash flows related to them. OurThe MSR valuation model incorporates assumptions that market participants would use in estimating future net servicing income, including estimates of contractual service fees, ancillary income and late fees, the cost of servicing, the discount rate, float value, the inflation rate, estimated prepayment speeds and default rates. A third party conducts a monthly valuation of our MSRs, and we record any changes to the fair value of our MSRs that result from changes in valuation model inputs or assumptions and collections of servicing cash flows in accordance with such third-party analysis and GAAP. Changes in economic and other relevant conditions could cause the assumptions used in valuing our MSRs, such as those with respect to prepayment speeds, to be incorrect and such changes could result in fluctuations in the recorded value of our MSRs. We provide more detailed information on our MSRs in Note 7, “Note 7—Mortgage Servicing RightsRights” of the “Notes to the consolidated financial statementsConsolidated Financial Statements” included in Part II, Item 8.8 of this Annual Report.
The following tables illustrate the impact of adverse and favorable changes on the prepayment speeds, discount rate and cost to service at two different data points at December 31, 2022:2023:
Prepayment SpeedsDiscount RateCost to Service (per loan)
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
$(36,968)$(72,701)$(47,899)$(93,196)$(11,315)$(23,573)
Prepayment SpeedsDiscount RateCost to Service (per loan)
10% Favorable
Change
20% Favorable Change10% Favorable
Change
20% Favorable Change10% Favorable
Change
20% Favorable Change
$41,031 $83,528 $53,297 $109,166 $13,070 $25,187 
Reverse Mortgage Loans Held for Investment and HMBS-Related Borrowings
At December 31, 2023, we held $315.9 million of reverse mortgage loans held for investment and $302.2 million HMBS-related borrowings.
Reverse mortgage loans are residential mortgage loans for which neither principal nor interest is due until the borrower dies, the home is sold, or other trigger events occur. The Company securitizes home equity conversion mortgages (“HECM”) into Home Equity Conversion Mortgage-Backed Securities (“HMBS”), which
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Prepayment SpeedsDiscount RateCost to Service (per loan)
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
$(36,298)$(70,878)$(50,392)$(96,848)$(11,880)$(24,162)
Prepayment SpeedsDiscount RateCost to Service (per loan)
10% Favorable
Change
20% Favorable Change10% Favorable
Change
20% Favorable Change10% Favorable
Change
20% Favorable Change
$39,381 $80,882 $56,132 $117,501 $12,684 $24,966 
Ginnie Mae guarantees, and sells them in the secondary market while retaining the rights to service. The Company has determined that HECM loans transferred under the current Ginnie Mae HMBS securitization program do not meet the requirements for sale accounting and are therefore not derecognized upon date of transfer. The Ginnie Mae HMBS securitization program includes certain terms that do not meet the participating interest requirements and require or provide an option for the Company to reacquire the loans prior to maturity. Due to these terms, the transfer of the loans does not meet the requirements of sale accounting. As a result, the Company accounts for HECM loans transferred into HMBS securitizations as secured borrowings and continues to recognize the loans as held for investment, along with the corresponding liability for the HMBS related obligations.
The Company has elected to measure the HECM loans held for investment and HMBS-related borrowings at fair value on a recurring basis and are classified as Level Three of the valuation hierarchy. Fair value of reverse mortgage loans is estimated using a present value methodology that discounts estimated projected cash flows over the life of the loan using unobservable inputs which include conditional prepayment rates and discount rates. The conditional prepayment rate assumption is inclusive of voluntary (repayment or payoff) and involuntary (inactive/delinquent status and default) prepayments. The discount rate assumption used is primarily based on an assessment of current market yields on reverse mortgage loan and tail securitizations, expected duration of the asset and current market interest rates. HMBS- related borrowings are not actively traded; therefore, quoted market prices are not available. The Company determines fair value using a discounted cash flow model, by discounting the projected payment of principal and interest over the estimated life of the borrowing at a market rate, due to significant unobservable inputs, including conditional prepayment rates and discount rates. The discount rate assumption used is primarily based on an assessment of current market yields for newly issued HMBS, expected duration and current market interest rates. The Company engages a third-party valuation expert to assist in estimating the fair value for both reverse mortgage loans and HMBS-related borrowings.
Below are the significant unobservable inputs used to value the reverse mortgage loans held for investment and HMBS-related borrowings:
December 31, 2023
Unobservable InputRange (Weighted Average)
Life in years0.1 - 8.9 (7.2)
Discount rate12.0% - 12.0% (12.0%)
Conditional prepayment rate including voluntary and involuntary prepayments6.9% - 11.3% (8.1%)
Interest Rate Lock Commitments
At December 31, 20222023 and 2021,2022, we held $1.5$14.9 million and $22.1$1.5 million, respectively, of IRLC assets at fair value.
IRLCs are classified within Level Three of the valuation hierarchy as we determine their value based upon unobservable inputs and because there is no active, observable market for IRLCs. We determine the fair value of our IRLCs based upon the estimated fair value of the underlying mortgage loan, including the expected net future cash flows related to servicing that mortgage loan, net of estimated incentive compensation, and adjusted for: (i) estimated costs to complete and originate the loan and (ii) an adjustment to reflect the estimated percentage of IRLCs that will result in a closed mortgage loan under the original terms of the agreement (the “pull-through rate”). We estimate the pull-through rate based on changes in pricing and actual borrower behavior using a historical analysis of loan closing data and “fallout” data with respect to the number of commitments that have historically remained unexercised.
Our estimate of the probability that a loan will be funded and market interest rates are updated as the loan moves through the funding or purchase process and as market interest rates change and may result in significant changes in our estimates of the fair value of the IRLCs. Such changes are reflected in the change in fair value of IRLCs which is a component of our loan origination fees and gain on sale of loans, net. Increasing interest rates generally have a positive effect on the pull-through rate and the fair value and conversely, declining interest rates generally have a negative effect on the pull-through rate and the fair value.
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We believe that the most significant Level Three input to the measurement of IRLCs is the pull-through rate. The following is a quantitative summary of the effect of changes in the pull-through rate input on the fair value of IRLCs at December 31, 2022:2023:
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Change in input(1)
Change in input(1)
Effect on fair value of IRLC of a change in pull-through rate
(in thousands)
Change in input(1)
Effect on fair value of IRLC of a change in pull-through rate
(in thousands)
(10)%(10)%$(1,080)
(5)%(5)%$(540)
5%5%$468 
10%10%$663 
___________________________
(1)The upward shift in input amount on a per-loan basis is limited to the amount of shift required to reach a 100% pull-through rate.
Goodwill
Goodwill represents the cost of acquired businesses in excess of the fair value of the identifiable tangible and intangible net assets purchased. Goodwill is tested for impairment at the reporting unit level annually or more frequently if events or changes in circumstances would more likely than not reduce the fair value of the reporting unit below its carrying value. Our Origination reporting unit is subject to goodwill impairment testing. Goodwill is evaluated for impairment by first performing a qualitative assessment to determine whether a quantitative goodwill test is necessary. A qualitative assessment can include factors such as, financial performance, current and projected industry and market conditions, macroeconomic conditions, and other relevant events and factors affecting the reporting unit. If it is determined, based on qualitative factors, the fair value of the reporting unit may be more likely than not less than its carrying amount or if significant changes to macro-economic factors related to the reporting unit have occurred that could materially impact fair value, a quantitative goodwill impairment test would be required. A quantitative assessment for impairment requires management to use significant judgment and estimates, including, but not limited to, estimates of future cash flows, revenue growth rates, operating margins, and a discount rate. Such estimates are based upon assumptions which are inherently uncertain and unpredictable.
These assumptions are sensitive to changes in future periods as a result of overall economic conditions, including the impacts of inflationary pressures, and increased interest and discount rates. As a result, there can be no assurance that estimates and assumptions made for the purpose of assessing impairment will prove to be an accurate predictionprediction of the future. If actual results are not consistent with our estimates and assumptions, we may be exposed to impairment losses that could be material.
As of the annual impairment testing date in 2023, we completed a qualitative analysis for the Origination reporting unit and we determined that there were no factors that would indicate the need to perform the quantitative goodwill test. As of the annual impairment testing date in 2022, we completed a qualitative and quantitative analysis for the Origination reporting unit and we determined that the estimated fair value of the Origination reporting was in excess of its carrying value. As of the annual impairment testing date in 2021, we completed a qualitative analysis for the Origination reporting unit and we determined that there were no factors that would indicate the need to perform the quantitative goodwill test.
We did not recognize any goodwill impairment during the years ended December 31, 20222023 and 2021.
Contingent Liabilities Due to Acquisitions
The fair value of our contingent liabilities due to acquisitions was $0.5 million and $59.5 million at December 31, 2022 and 2021, respectively. We reduced the earn-out liability for RMS to zero during 2022 and recorded $0.5 million for the contingent earn-out related to the acquisition of Inlanta. The percentage of contingent liabilities due to acquisitions was not material to our total liabilities or total stockholders' equity for the years ended December 31, 2022 and 2021.
Contingent liabilities due to acquisitions are classified within Level Three of the valuation hierarchy. The fair value of the contingent liabilities due to acquisitions in connection with our acquisitions were initially determined as of the acquisition dates using unobservable inputs. These inputs included the estimated amount and timing of future cash flows, the probability of success (achievement of the various contingent events) and a risk-adjusted discount rate to adjust the probability-weighted cash flows to their present value. Subsequent to the acquisition dates, at each reporting period, the contingent liabilities due to acquisitions will be re-measured with changes recorded in general and administrative expense in the Consolidated Statements of Income. We may engage third-party valuation firms to provide assistance in valuing certain contingent liabilities due to acquisitions. See Note 3, Acquisitions to the consolidated financial statements included in Part II, Item 8 for additional information.
Recent Accounting Pronouncements
See Note 1 – Business, Basis of Presentation, and Accounting Policies to the consolidated financial statements included in Part II, Item 8 in this Annual Report for a discussion of recent accounting developments and their expected effects on Guild.
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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURE ABOUT MARKET RISK
As a smaller reporting company, we are not required to provide information for this item.
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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
Report of Independent Registered Public Accounting Firm

To the Stockholders and Board of Directors
Guild Holdings Company:

Opinion on the Consolidated Financial Statements

We have audited the accompanying consolidated balance sheets of Guild Holdings Company and subsidiaries (the Company) as of December 31, 20222023 and 2021,2022, the related consolidated statements of income,operations, changes in stockholders’ equity, and cash flows for each of the years in the two-year period ended December 31, 2022,2023, and the related notes (collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 20222023 and 2021,2022, and the results of its operations and its cash flows for each of the years in the two-year period ended December 31, 2022,2023, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of December 31, 2022,2023, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated March 10, 202314, 2024 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audit.audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our auditaudits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our auditaudits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our auditaudits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audit providesaudits provide a reasonable basis for our opinion.

Critical Audit MattersMatter

The critical audit mattersmatter communicated below are mattersis a matter arising from the current period audit of the consolidated financial statements that werewas communicated or required to be communicated to the audit committee and that: (1) relaterelates to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of a critical audit mattersmatter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit mattersmatter below, providing a separate opinionsopinion on the critical audit mattersmatter or on the accounts or disclosures to which they relate.it relates.

Fair valueValue of Mortgage Servicing Rights

As discussed in Notes 1, 2 and 7 to the consolidated financial statements, the fair value of the Company’s Mortgage Servicing Rights (MSRs) as of December 31, 20222023 is $1.1$1.2 billion. The Company recognizes MSRs when loans are sold, and the associated servicing rights are retained. The Company maintains one class of MSR asset and has elected the fair value option with the changes in fair value being recorded in current period income. To determine the fair value of the MSR when created, the Company uses a third-party valuation firm and its valuation model that calculates the present value of future cash flows. The valuation model incorporates assumptions that market participants would use in estimating future net servicing income, including estimates of contractual service fees, ancillary income and late fees, the cost of servicing, float value, the inflation rate, estimated prepayment speeds, and default rates. These estimated cash flows
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are present valued using a
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discount rate which is reflective of the servicer’s required return on capital in addition to a premium for market liquidity, funding cost, and operational risk.

We identified the assessment of the fair value of the MSRs as a critical audit matter. A high degree of subjective and complex audit judgment was required, including the use of professionals with specialized skills and knowledge, to assess the estimated fair value of the MSRs. Specifically, the assessment encompassed the evaluation of the MSR valuation methodology, including the methods and models used to estimate the following key assumptions because they are unobservable and the sensitivity of changes to those assumptions have a significant effect on the valuation: (1) estimated prepayment speeds, (2) the cost of servicing, and (3) the discount rate. There was also a high degree of subjectivity and potential for management bias related to updates made to key assumptions due to changes in market conditions, mortgage interest rates, and servicing standards.

To address this critical audit matter, we evaluated the design and tested the operating effectiveness of certain internal controls related to the Company’s process to develop the fair value of the MSRs by testing certain sources of data and assumptions. In addition, we involved valuation professionals with specialized skills and knowledge who assisted in:

assessing the design of the valuation model used to estimate the fair value of the MSRs in accordance with relevant U.S. generally accepted accounting principles
evaluating the Company’s fair value of the MSRs by benchmarking the value against industry surveys and by performing trend analyses with market data
assessing the key assumptions by benchmarking against ranges obtained from comparable entities and industry surveys
determining an independent fair value range and evaluating the Company’s MSR value against that range.

Goodwill Impairment Assessment of Origination Reporting Unit

As discussed in Note 10 to the consolidated financial statements, the carrying value of goodwill as of December 31, 2022 was $176.8 million, all of which related to the Origination reporting unit. The Company performs a goodwill impairment assessment on an annual basis during the fourth quarter of each fiscal year and whenever circumstances or other events occur that would more likely than not reduce the fair value of a reporting unit below its carrying amount. During 2022, the Company performed a quantitative assessment for its impairment evaluation and determined that goodwill was not impaired. The Company performed a quantitative analysis to estimate the fair value of its Origination reporting unit.

We identified the evaluation of the fair value of the Origination reporting unit in the Company’s annual goodwill impairment assessment as a critical audit matter. A high degree of subjective auditor judgment was involved in evaluating certain assumptions used in the Company’s estimate of the fair value of the Origination reporting unit and in evaluating the implied control premium. Specifically, the discount rate and the selection of market multiples were challenging to evaluate and were more sensitive to variation. Additionally, the audit effort associated with these assumptions required specialized skills and knowledge.

The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to the Company’s determination of the estimated fair value of the Origination reporting unit in the annual goodwill impairment assessment, including controls over the development of the discount rate and the selection of market multiples. We involved valuation professionals with specialized skill and knowledge who assisted in:

developing an estimate of the Origination reporting unit’s fair value using independently determined assumptions, including a discount rate that was developed using publicly available market data and company-specific factors and market multiples based on comparable data from peer companies
comparing the results of our independent estimate of fair value to the carrying value of the Origination reporting unit
performing a reconciliation of the estimated fair value of the Company to its market capitalization as of the measurement date and evaluating the implied control premium.
/s/ KPMG LLP

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We have served as the Company’s auditor since 2013.
Los Angeles, California
March 10, 202314, 2024
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Report of Independent Registered Public Accounting Firm


To the Stockholders and Board of Directors
Guild Holdings Company:

Opinion on Internal Control Over Financial Reporting

We have audited Guild Holdings Company and subsidiaries' (the Company) internal control over financial reporting as of December 31, 2022,2023, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2022,2023, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 20222023 and 2021,2022, the related consolidated statements of income,operations, changes in stockholders’ equity, and cash flows for each of the years in the two-year period ended December 31, 2022,2023, and the related notes (collectively, the consolidated financial statements), and our report dated March 10, 202314, 2024 expressed an unqualified opinion on those consolidated financial statements.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ KPMG LLP

Los Angeles, California
March 10, 202314, 2024
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GUILD HOLDINGS COMPANY
CONSOLIDATED BALANCE SHEETS
(In thousands, except share and per share amounts)
December 31,
20222021
December 31,December 31,
202320232022
AssetsAssets
Cash and cash equivalents
Cash and cash equivalents
Cash and cash equivalentsCash and cash equivalents$137,891 $243,108 
Restricted cashRestricted cash8,863 5,012 
Mortgage loans held for saleMortgage loans held for sale845,775 2,204,216 
Reverse mortgage loans held for investment
Ginnie Mae loans subject to repurchase rightGinnie Mae loans subject to repurchase right650,179 728,978 
Accounts and interest receivable58,304 68,359 
Accounts and notes receivable, net
Derivative assetsDerivative assets3,120 27,961 
Mortgage servicing rights, netMortgage servicing rights, net1,139,539 675,340 
Intangible assets, netIntangible assets, net33,075 41,025 
GoodwillGoodwill176,769 175,144 
Other assetsOther assets186,076 214,061 
Total assetsTotal assets$3,239,591 $4,383,204 
Liabilities and stockholders’ equityLiabilities and stockholders’ equity
Warehouse lines of credit$713,151 $1,927,478 
Warehouse lines of credit, net
Warehouse lines of credit, net
Warehouse lines of credit, net
Home Equity Conversion Mortgage-Backed Securities (“HMBS”) related borrowings
Notes payableNotes payable126,250 250,227 
Ginnie Mae loans subject to repurchase rightGinnie Mae loans subject to repurchase right650,179 729,260 
Accounts payable and accrued expensesAccounts payable and accrued expenses34,095 56,836 
Accrued compensation and benefitsAccrued compensation and benefits29,597 75,079 
Investor reservesInvestor reserves16,094 18,437 
Contingent liabilities due to acquisitionsContingent liabilities due to acquisitions526 59,500 
Derivative liabilitiesDerivative liabilities5,173 2,079 
Operating lease liabilitiesOperating lease liabilities85,977 97,836 
Note due to related partyNote due to related party530 2,614 
Deferred compensation planDeferred compensation plan95,769 101,600 
Deferred tax liabilitiesDeferred tax liabilities232,963 142,245 
Total liabilitiesTotal liabilities1,990,304 3,463,191 
Commitments and contingencies (Note 17)  
Commitments and contingencies (Note 18)Commitments and contingencies (Note 18)
Stockholders’ equityStockholders’ equity
Preferred stock, $0.01 par value; 50,000,000 shares authorized; no shares issued and outstandingPreferred stock, $0.01 par value; 50,000,000 shares authorized; no shares issued and outstanding— — 
Class A common stock, $0.01 par value; 250,000,000 shares authorized; 20,583,130 and 20,723,912 shares issued and outstanding at December 31, 2022 and 2021, respectively206 207 
Class B common stock, $0.01 par value; 100,000,000 shares authorized; 40,333,019 shares issued and outstanding at December 31, 2022 and 2021403 403 
Preferred stock, $0.01 par value; 50,000,000 shares authorized; no shares issued and outstanding
Preferred stock, $0.01 par value; 50,000,000 shares authorized; no shares issued and outstanding
Class A common stock, $0.01 par value; 250,000,000 shares authorized; 20,786,814 and 20,583,130 shares issued and outstanding at December 31, 2023 and 2022, respectively
Class B common stock, $0.01 par value; 100,000,000 shares authorized; 40,333,019 shares issued and outstanding at December 31, 2023 and 2022
Additional paid-in capitalAdditional paid-in capital42,727 42,175 
Retained earningsRetained earnings1,205,885 877,194 
Non-controlling interest66 34 
Non-controlling interests
Total stockholders’ equityTotal stockholders’ equity1,249,287 920,013 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$3,239,591 $4,383,204 
See accompanying notes to consolidated financial statements
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GUILD HOLDINGS COMPANY
CONSOLIDATED STATEMENTS OF INCOMEOPERATIONS
(In thousands, except per share amounts)
Year Ended December 31,
20222021
Year Ended
December 31,
Year Ended
December 31,
202320232022
RevenueRevenue
Loan origination fees and gain on sale of loans, netLoan origination fees and gain on sale of loans, net$703,674 $1,480,516 
Loan origination fees and gain on sale of loans, net
Loan origination fees and gain on sale of loans, net
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net
Loan servicing and other feesLoan servicing and other fees223,403 194,759 
Valuation adjustment of mortgage servicing rightsValuation adjustment of mortgage servicing rights217,551 (101,572)
Interest incomeInterest income68,144 64,110 
Interest expenseInterest expense(49,240)(61,590)
Other income, netOther income, net1,289 87 
Net revenueNet revenue1,164,821 1,576,310 
ExpensesExpenses
Salaries, incentive compensation and benefitsSalaries, incentive compensation and benefits619,185 1,019,790 
Salaries, incentive compensation and benefits
Salaries, incentive compensation and benefits
General and administrativeGeneral and administrative38,085 91,291 
Occupancy, equipment and communicationOccupancy, equipment and communication71,707 67,328 
Depreciation and amortizationDepreciation and amortization15,525 11,488 
Provision for (reversal of) foreclosure losses300 (518)
Provision for foreclosure losses
Total expensesTotal expenses744,802 1,189,379 
Income before income tax expense420,019 386,931 
Income tax expense91,389 103,149 
Net income328,630 283,782 
Net income attributable to non-controlling interest32 
Net income attributable to Guild$328,598 $283,773 
(Loss) income before income tax (benefit) expense
Income tax (benefit) expense
Net (loss) income
Net (loss) income attributable to non-controlling interests
Net (loss) income attributable to Guild
Net income per share attributable to Class A and Class B Common Stock:
(Loss) earnings per share attributable to Class A and Class B Common Stock:
(Loss) earnings per share attributable to Class A and Class B Common Stock:
(Loss) earnings per share attributable to Class A and Class B Common Stock:
Basic
Basic
BasicBasic$5.39 $4.69 
DilutedDiluted$5.35 $4.67 
Weighted average shares outstanding of Class A and Class B Common Stock:Weighted average shares outstanding of Class A and Class B Common Stock:
BasicBasic60,981 60,511 
Basic
Basic
DilutedDiluted61,379 60,825 
See accompanying notes to consolidated financial statements
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GUILD HOLDINGS COMPANY
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(In thousands, except share and per share amounts)
Class A SharesClass A 
Amount
Class B SharesClass B 
Amount
Additional
Paid-In
Capital
Retained
Earnings
Non-controlling InterestsTotal
Balance at December 31, 202019,666,981 $197 40,333,019 $403 $18,035 $717,357 $— $735,992 
Dividends paid on Class A and Class B common stock ($2.00 per share)— — — — — (121,057)— (121,057)
Dividend equivalents on unvested restricted stock units, net of forfeitures— — — — 2,879 (2,879)— — 
Issuance of Class A shares for acquisition of RMS996,644 10— — 15,279 — — 15,289 
Vesting of restricted stock units60,287 — — — — — — — 
Stock-based compensation— — — — 5,982 — — 5,982 
Non-controlling interest contributions— — — — — — 25 25 
Net income— — — — — 283,773 283,782 
Class A SharesClass A SharesClass A 
Amount
Class B SharesClass B 
Amount
Additional
Paid-In
Capital
Retained
Earnings
Non-controlling InterestsTotal
Balance at December 31, 2021Balance at December 31, 202120,723,912 $207 40,333,019 $403 $42,175 $877,194 $34 $920,013 
Stock-based compensationStock-based compensation— — — — 7,322 — — 7,322 
Dividend equivalents on unvested restricted stock units forfeitedDividend equivalents on unvested restricted stock units forfeited— — — — (93)93 — — 
Vesting of restricted stock unitsVesting of restricted stock units520,142 — — (5)— — — 
Shares of Class A common stock withheld related to net share settlementShares of Class A common stock withheld related to net share settlement(117,060)(1)— — (1,096)— — (1,097)
Repurchase and retirement of Class A common stockRepurchase and retirement of Class A common stock(543,864)(5)— — (5,576)— — (5,581)
Net incomeNet income— — — — — 328,598 32 328,630 
Balance at December 31, 2022Balance at December 31, 202220,583,130 $206 40,333,019 $403 $42,727 $1,205,885 $66 $1,249,287 
Stock-based compensation
Dividends paid on Class A and Class B common stock ($0.50 per share)
Dividend equivalents issued on unvested restricted stock units, net of forfeitures
Vesting of restricted stock units
Shares of Class A common stock withheld related to net share settlement
Repurchase and retirement of Class A common stock
Non-controlling interest related to consolidated joint venture
Deconsolidation of a joint venture
Deconsolidation of a joint venture
Deconsolidation of a joint venture
Net loss
Balance at December 31, 2023
See accompanying notes to consolidated financial statements
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GUILD HOLDINGS COMPANY
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
Year Ended
December 31,
 20232022
Cash flows from operating activities
Net (loss) income$(39,137)$328,630 
Adjustments to reconcile net (loss) income to net cash (used in) provided by operating activities:
Depreciation and amortization14,580 15,525 
Valuation adjustment of mortgage servicing rights139,560 (217,551)
Valuation adjustment of mortgage loans held for sale(29,855)44,561 
Valuation adjustment of reverse mortgage loans held for investment and HMBS-related borrowings(8,233)— 
Unrealized (gain) loss on derivatives(1,404)27,936 
Amortization of right-of-use assets21,427 15,972 
Provision for investor reserves8,675 6,876 
Provision for foreclosure losses1,188 300 
Valuation adjustment of contingent liabilities due to acquisitions, net2,479 (45,075)
Gain on sale of mortgage loans excluding fair value of other financial instruments, net(336,245)(528,243)
Earnings from unconsolidated joint ventures, net of distributions received(337)— 
Paid-in-kind interest income(306)— 
Deferred income taxes(7,943)90,718 
Benefit from investor reserves(4,796)(9,219)
Foreclosure loss reserve(4,192)(1,957)
Stock-based compensation8,662 7,322 
Origination of mortgage loans held for sale(14,193,944)(19,220,547)
Proceeds on sale of and payments from mortgage loans held for sale14,504,592 21,062,670 
Other3,437 (6,171)
Changes in operating assets and liabilities:
Accounts and notes receivable, net(3,224)12,288 
Other assets2,768 (5,172)
Mortgage servicing rights(161,378)(246,648)
Accounts payable and accrued expenses(3,928)(22,742)
Accrued compensation and benefits799 (45,482)
Income taxes23,024 14,475 
Contingent liability payments— (7,125)
Operating lease liabilities(22,186)(16,008)
Deferred compensation plan liability(4,616)4,377 
Real estate owned, net(1,186)(117)
Net cash (used in) provided by operating activities(91,719)1,259,593 
See accompanying notes to consolidated financial statements
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GUILD HOLDINGS COMPANY
CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)
(In thousands)
Year Ended
December 31,
20232022
Cash flows from investing activities
Acquisition of businesses(8,030)(3,500)
Acquisition of reverse mortgage loans held for investment, net(2,000)— 
Origination and purchase of reverse mortgage loans held for investment(109,589)— 
Principal payments received on reverse mortgage loans held for investment5,089 — 
Issuance of notes receivable(16,250)— 
Repayments on notes receivable5,000 — 
Purchases of property and equipment, net(5,512)(3,678)
Other(5,311)— 
Net cash used in investing activities(136,603)(7,178)
Cash flows from financing activities
Borrowings on warehouse lines of credit14,496,450 18,892,553 
Repayments on warehouse lines of credit(14,374,916)(20,106,295)
Proceeds from issuance of reverse mortgage loans and tails accounted for as HMBS-related obligations106,691 — 
Repayments on HMBS-related obligations(5,138)— 
Borrowings on notes payable148,766 20,000 
Repayments on notes payable(126,250)(143,750)
Contingent liability payments(388)(7,300)
Net change in related party notes payable(530)(2,311)
Taxes paid related to net share settlement of equity awards(1,952)(1,097)
Repurchases of Class A common stock(3,274)(5,581)
Dividends paid(30,479)— 
Other(31)— 
Net cash provided by (used in) financing activities208,949 (1,353,781)
Decrease in cash, cash equivalents and restricted cash(19,373)(101,366)
Cash, cash equivalents and restricted cash, beginning of year146,754 248,120 
Cash, cash equivalents and restricted cash, end of year$127,381 $146,754 
Supplemental information
Cash paid for interest, net$15,356 $30,218 
Cash paid for income taxes, net of refunds$(22,069)$(14,028)
Supplemental disclosure of non-cash investing activities:
Reverse mortgage loans held for investment acquired at fair value$189,770 $— 
HMBS-related borrowings assumed at fair value(187,221)— 
Purchase price holdback(549)— 
Net cash paid to acquire loans held for investment$2,000 $— 
Measurement period adjustment to goodwill$758 $(1,710)
See accompanying notes to consolidated financial statements
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GUILD HOLDINGS COMPANY
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
Year Ended December 31,
 20222021
Cash flows from operating activities
Net income$328,630 $283,782 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization15,525 11,488 
Valuation adjustment of mortgage servicing rights(217,551)101,572 
Valuation adjustment of mortgage loans held for sale44,561 67,773 
Unrealized loss on derivatives27,936 82,668 
Amortization of right-of-use assets15,972 21,705 
Provision for investor reserves6,876 10,089 
Provision for (reversal of) foreclosure losses300 (518)
Valuation adjustment of contingent liabilities due to acquisitions(45,075)4,957 
Gain on sale of mortgage loans excluding fair value of other financial instruments, net(528,243)(1,289,465)
Deferred income taxes90,718 36,644 
Other(6,171)4,473 
Benefit from investor reserves(9,219)(7,694)
Foreclosure loss reserve(1,957)(1,529)
Stock-based compensation7,322 5,982 
Changes in operating assets and liabilities:
Origination of mortgage loans held for sale(19,220,547)(37,178,171)
Proceeds on sale of and payments from mortgage loans held for sale21,062,670 39,029,444 
Accounts and interest receivable12,288 (21,819)
Other assets(5,172)(19,457)
Mortgage servicing rights(246,648)(325,099)
Accounts payable and accrued expenses(22,742)437 
Accrued compensation and benefits(45,482)(42,862)
Income taxes14,475 (54,260)
Contingent liability payments(7,125)(27,507)
Operating lease liabilities(16,008)(18,839)
Deferred compensation plan liability4,377 6,494 
Real estate owned, net(117)171 
Net cash provided by operating activities1,259,593 680,459 
Cash flows from investing activities
Acquisition of business, net of cash acquired(3,500)(100,233)
Proceeds from the sale of property and equipment183 178 
Purchases of property and equipment(3,861)(4,605)
Net cash used in investing activities(7,178)(104,660)
Cash flows from financing activities
Borrowings on warehouse lines of credit18,892,553 38,002,230 
Repayments on warehouse lines of credit(20,106,295)(38,650,452)
Borrowings on MSR notes payable20,000 108,500 
Repayments on MSR notes payable(143,750)(4,250)
Contingent liability payments(7,300)— 
Net change in notes payable(2,311)(2,308)
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Taxes paid related to net share settlement of equity awards(1,097)— 
Repurchases of Class A common stock(5,581)— 
Contribution from non-controlling interest— 25 
Dividends paid— (121,057)
Net cash used in financing activities(1,353,781)(667,312)
Decrease in cash, cash equivalents and restricted cash(101,366)(91,513)
Cash, cash equivalents and restricted cash, beginning of year248,120 339,633 
Cash, cash equivalents and restricted cash, end of year$146,754 $248,120 
Supplemental information
Cash paid for interest, net$30,218 $46,326 
Cash paid for income taxes, net of refunds$(14,028)$120,748 
Supplemental disclosure of non-cash investing activities:
Measurement period adjustment to goodwill$(1,710)$— 
See accompanying notes to consolidated financial statements
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GUILD HOLDINGS COMPANY
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(In thousands, except as otherwise indicated)
NOTE 1 - 1—BUSINESS, BASIS OF PRESENTATION, AND ACCOUNTING POLICIES
Organization
Guild Holdings Company, including its consolidated subsidiaries (collectively, “Guild” or the “Company”) was incorporated in Delaware on August 11, 2020 for the purpose of facilitating an initial public offering (“IPO”) of its Class A common stock and other related transactions in order to carry on the business of Guild Mortgage Company LLC (“GMC”) and its wholly owned subsidiaries. GMC was incorporated in California on August 10, 1960 and in October of 2020 was converted to a California limited liability company. On October 21, 2020 Guild completed its IPO.
The Company originates, sells, and services residential mortgage loans. The Company operates approximately 270350 branches with licenses in 49 states and the District of Columbia. The Company’s residential mortgage originations are generated in 49 states from two channels of business: retail and correspondent. For the year ended December 31, 2023 the channel production was as follows: retail 95.0% and correspondent 5.0%. For the year ended December 31, 2022, the channel production was as follows: retail 96.0% and correspondent 4.0%. For the year ended December 31, 2021, the channel production was as follows: retail 97.1% and correspondent 2.9%.
The Company is certified with the United States Department of Housing and Urban Development (“HUD”) and the Department of Veterans Affairs (“VA”) and operates as a Federal Housing Administration (“FHA”) non-supervised lender. In addition, the Company is an approved issuer with the Government National Mortgage Association (“GNMA” or "Ginnie Mae"“Ginnie Mae”), as well as an approved seller and servicer with the Federal National Mortgage Association (“FNMA” or "Fannie Mae")“Fannie Mae”, the Federal Home Loan Mortgage Corporation (“FHLMC” or "Freddie Mac"“Freddie Mac”) and the United States Department of Agriculture Rural Development (“USDA”).
Properties securing the mortgage loans in the Company’s servicing portfolio are geographically dispersed throughout the United States; however, at December 31, 2023, approximately 12.4% of such properties were located in California, 10.1% were located in Texas, and 9.9% were located in Washington. At December 31, 2022, approximately 13.0% of such properties were located in California, 10.3% were located in Washington, and 10.2% were located in Texas. At December 31, 2021, approximately 13.9% of such properties were located in California, 10.9% were located in Washington, and 10.3% were located in Texas. Similarly, loanLoan production in Texas, California, and Washington and Texas represented 10.8%9.7%, 10.5%8.9%, and 8.8%8.7%, respectively, of the Company’s total loan production in 2022.2023. For the year ended December 31, 2021,2022, California, Washington and OregonTexas represented 15.6%10.8%, 13.4%10.5%, and 8.8%, respectively, of the Company’s total loan production.
Principles of Consolidation
The Company's consolidated financial statements include the accounts of the Company, GMC, and their consolidated subsidiaries, and those variable interest entities ("VIE"(“VIE”) of which the Company is the primary beneficiary.beneficiary, and joint ventures in which the Company has a majority voting interest and control.
The Company evaluates its relationships and investments to determine if it is the primary beneficiary of a VIE. Generally, a VIE is a legal entity in which the equity investors do not have the characteristics of a controlling financial interest or lack sufficient equity at risk for the entity to finance its activities without additional subordinated financial support. In determining whether the Company is the primary beneficiary of a VIE, the Company considers qualitative and quantitative factors, including, but not limited to: which activities most significantly impact the VIE’s economic performance and which party controls such activities; the amount and characteristics of the Company's investment; the obligation or likelihood for the Company or other investors to provide financial support; and the similarity with and significance to the Company's business activities and the business activities of the other investors.
The Company consolidates one VIE. Atcarrying amount of the consolidated VIEs' and consolidated joint ventures' assets and liabilities were immaterial as of December 31, 2022, the VIE had minimal assets2023 and liabilities.2022.
All intercompany accounts and transactions have been eliminated in consolidation.
Investments in Unconsolidated Joint Ventures
The Company has investments in unconsolidated joint ventures involved in the mortgage lending business, which are included in other assets in the Consolidated Balance Sheets. The Company's investments in these unconsolidated joint ventures are accounted for under the equity method of accounting as the Company does not have a majority voting interest, operational control or financial control. As a result, the Company does not recognize the assets and liabilities of these unconsolidated joint ventures in its financial statements. The Company's share of the net earnings or losses of the investee are included in other income, net in the Consolidated Statements of Operations.
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The Company classifies distributions received from its unconsolidated joint ventures using the cumulative earnings approach. Distributions received are considered returns on the investment and classified as cash inflows from operating activities. If, however, the investor’s cumulative distributions received, less distributions received in prior periods determined to be returns of investment, exceeds cumulative equity in earnings recognized, the excess is considered a return of investment and is classified as cash inflows from investing activities.
Use of Estimates
The preparation of financial statements in conformity with GAAPgenerally accepted accounting principles in the United States of America (“GAAP”) requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Although management is not currently aware of any factors that would significantly change its estimates and assumptions, actual results could materially differ from those estimates.
Revenue Recognition
Loan origination fees and gain on sale of loans, net — loan origination fees and gain on sale of loans, net includes all components related toThe following accounting policies, together with those disclosed elsewhere in the origination and sale of mortgage loans, including (1) net gain on sale of loans, which representsconsolidated financial statements, represent the premium the Company receives in excesssignificant accounting policies of the loan principal amount and certain
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fees charged by investors upon sale of loans into the secondary market, (2) loan origination fees (credits), points and certain costs, (3) provision for or benefit from investor reserves, (4) the change in fair value of interest rate locks and mortgage loans held for sale, (5) the gain or loss on forward commitments hedging loans held for sale and interest rate lock commitments (“IRLCs”), and (6) the fair value of originated mortgage servicing rights (“MSRs”). An estimate of the gain on sale of loans, net is recognized at the time an IRLC is issued, net of a pull-through factor. Subsequent changes in the fair value of IRLCs and mortgage loans held for sale are recognized in current period earnings. When the mortgage loan is sold into the secondary market, any difference between the proceeds received and the current fair value of the loan is recognized in current period earnings. Included in gain on sale of loans, net is the fair value of originated MSRs, which represents the estimated fair value of MSRs related to loans which the Company has sold and retained the right to service. See Note 1 sections; Mortgage Loans Held for Sale, Mortgage Servicing Rights and Derivative Instruments, for more information related to fair value measurements of mortgage loans held for sale, the gain/(loss) on changes in the fair value of MSRs and the gain/(loss) on changes in the fair value of IRLCs, respectively. At December 31, 2022 and 2021, loan origination fees and gain on sale of loans were net of direct expenses of $138,254 and $252,302, respectively.
Loan servicing and other fees — Loan servicing fees represent fees earned for servicing loans for various investors. The servicing fees are based on a contractual percentage of the outstanding principal balance and recognized into revenue as the related mortgage payments are received. Loan servicing expenses are charged to operations as incurred.
Valuation adjustment of mortgage servicing rights — In accordance with Accounting Standards Codification (“ASC”) 860-50, the Company records MSRs as an asset, at fair value. The change in fair value is recorded within the Consolidated Statements of Income on a monthly basis. See Note 1, Mortgage Servicing Rights, for information related to the gain/(loss) on changes in the fair value of MSRs.
Interest income — interest income includes interest earned on mortgage loans held for sale.
Interest expense — interest expense includes interest paid to the Company’s loan funding facilities and MSR facilities.Company.
Cash, Cash Equivalents and Restricted Cash
For cash flow purposes, the Company considers cash and temporary investments with original maturities of three months or less, to be cash and cash equivalents. The Company typically maintains cash in financial institutions in excess of Federal Deposit Insurance Corporation limits. The Company evaluates the creditworthiness of these financial institutions in determining the risk associated with these cash balances. The Company maintains cash balances that are restricted under the terms of its warehouse lines of credit.
The following table summarizes the Company’s cash, cash equivalents and restricted cash at December 31, 20222023 and 2021:2022:
20222021
202320232022
Cash and cash equivalentsCash and cash equivalents$137,891 $243,108 
Restricted cashRestricted cash8,863 5,012 
Total cash, cash equivalents and restricted cash shown in the Consolidated Statements of Cash FlowsTotal cash, cash equivalents and restricted cash shown in the Consolidated Statements of Cash Flows$146,754 $248,120 
Mortgage Loans Held for Sale
The Company measures newly originated prime residential mortgage loans held for sale (“MLHS”) at fair value in accordance with ASC 825, Financial Instruments. Included in mortgage loans held for saleMLHS are loans originated as held for sale that are expected to be sold into the secondary market and loans that have been previously sold and repurchased from investors that management intends to resell into the secondary market, which are recorded at fair value.
The Company estimates fair value by evaluating a variety of market indicators, including recent trades and outstanding commitments, calculated on an individual loan basis and aggregated (see Note 2 — “Note 2—Fair Value Measurements)Measurements”). Changes in the fair value of mortgage loans are recognized in current period income and are included in loan origination fees and gain on sale of loans, net. Fair value for mortgage loans covered by investor commitments is based on commitment prices. Fair value for uncommitted loans is based on current delivery prices. In accordance with ASC 825-10, the Company immediately recognizes loan origination fees, net of direct loan origination costs associated with these loans.
Loans are considered sold when the Company surrenders control over the financial assets. Control is considered to have been surrendered when the transferred assets have been isolated from the Company, beyond the reach of the Company and its creditors; the purchaser obtains the right (free of conditions that constrain it from taking advantage of that right) to pledge or exchange the transferred assets; and the Company
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does not maintain effective control over the transferred assets through an agreement that both entitles and obligates the Company to repurchase or redeem the transferred assets before their maturity. The Company typically considers the above criteria to have been met upon acceptance and receipt of sales proceeds from the purchaser.
Reverse Mortgage Loans Held for Investment and HMBS-Related Borrowings, Net
In April 2023, the Company acquired certain assets of Cherry Creek Mortgage, LLC ("CCM") (see “Note 3 —Acquisitions), which expanded its range of services by offering reverse mortgages to its customers. Reverse mortgage loans are residential mortgage loans for which neither principal nor interest is due until the borrower dies, the home is sold, or other trigger events occur. Reverse mortgage loans can have either fixed interest rates or adjustable interest rates. In the case of most fixed-rate reverse mortgage loans, the borrower must
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draw the loan proceeds up front in one lump sum, while many adjustable-rate mortgage loans provide the borrower with a line of credit that can be drawn over time.
The Company has elected to measure these loans at fair value, on a recurring basis, with changes in fair value recorded as a charge or credit to gain on reverse mortgage loans held for investment and HMBS-related borrowings, net in the Consolidated Statements of Operations.
The Company securitizes home equity conversion mortgages (“HECM”) into HMBS, which Ginnie Mae guarantees, and sells them in the secondary market while retaining the rights to service. The Company has determined that HECM loans transferred under the current Ginnie Mae HMBS securitization program do not meet the requirements for sale accounting under ASC 860, Transfers and Servicing, and are therefore not derecognized upon date of transfer. The Ginnie Mae HMBS securitization program includes certain terms that do not meet the participating interest requirements and require or provide an option for the Company to reacquire the loans prior to maturity. Due to these terms, the transfer of the loans does not meet the requirements of sale accounting. As a result, the Company accounts for HECM loans transferred into HMBS securitizations as secured borrowings and continues to recognize the loans as held for investment, along with the corresponding liability for the HMBS related obligations.
As an issuer of HMBS, the Company is required to repurchase reverse loans out of the Ginnie Mae securitization pools once the outstanding principal balance of the related HECM is equal to or greater than 98% of the maximum claim amount (“MCA”) (referred to as unpoolable loans). Performing repurchased loans are conveyed to the HUD and payment is received from HUD typically within 75 days of repurchase. Nonperforming repurchased loans are generally liquidated through foreclosure, subsequent sale of the real estate owned (“REO”) and claim submissions to HUD.
Gain on Reverse Mortgage Loans Held for Investment and HMBS-Related Borrowings, Net
The Company has elected to measure the HECM loans held for investment and HMBS-related borrowings at fair value on a recurring basis. The fair value gains and losses of the HECM loans and HMBS-related borrowings and the gains and losses on tail securitization are included in gain on reverse mortgage loans held for investment and HMBS-related borrowings, net in the Consolidated Statements of Operations. Tail securitizations are participations in previously securitized HECMs and are created by additions to principal for borrower draws on lines-of-credit (scheduled and unscheduled), interest, servicing fees, and mortgage insurance premiums. In addition, gain on reverse mortgage loans held for investment and HMBS-related borrowings, net includes interest income on the securitized HECM loans, interest expense on the HMBS-related borrowings, together with the realized cash gains or losses on tail securitization and the fair value changes related to new reverse mortgage loans through the securitization date. The reverse mortgage loan production activity is included in the Company's origination segment.
Ginnie Mae Loans Subject to Repurchase Right
In accordance with ASC 860-50,Transfers and Servicing — Servicing Assets and Liabilities (“ASC 860-50”), certain loans, as defined by the servicer guidelines, serviced by the Company on behalf of GNMA are recognized as an asset, and carried at the unpaid principal balance (“UPB”) of the loans. The Company has a right to repurchase any loans serviced on behalf of GNMA that are three or more consecutive payments delinquent (“GNMA Loan Inventory”). The Company recognizes a corresponding liability (“GNMA Loan Payable”) which is recorded at the unpaid principal balance, for loans in which the Company has not exercised the right to repurchase the loans. If the loan goes through foreclosure and is an FHA loan, HUD acts as the insurer for GNMA and reimburses the servicer for the UPB plus allowable interest and foreclosure fees. The Company reserves for unreimbursed interest and fees as part of the general foreclosure reserve. If the loan goes through foreclosure and is a VA loan, the VA acts as the insurer and reimburses the Company based on the net value of the underlying property. At the amount determined by the VA, the Company accounts for any loss on VA loans in its foreclosure loss reserve to a certain threshold with any excess charged to its investor reserves. If a foreclosure sale has been held on an FHA loan, the deed is transferred to the Company and the loan becomes a GNMA real estate owned (“REO”).REO. These are foreclosed real estate properties securing GNMA loans. Both principal and interest for government insured/guaranteed loans secured by the foreclosed real estate properties are collectible because the loans are insured by the FHA or guaranteed by the VA. The GNMA Loan Inventory and real estate owned is equal, and offsetting, to the GNMA Loan Payable.
Mortgage Servicing Rights
Mortgage servicing rights (“MSRs”) are recognized as assets in the Consolidated Balance Sheet when loans are sold, and the associated servicing rights are retained. The Company maintains one class of MSR asset and has elected the fair value option. To determine the fair value of the servicing right when created, the Company uses a valuation model that calculates the present value of future cash flows. The valuation model incorporates assumptions that market participants would use in estimating future net servicing income, including estimates of contractual service fees, ancillary income and late fees, the cost of servicing, the discount rate, float value, the inflation rate, estimated prepayment speeds, and default rates.
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Derivative Instruments
The Company enters into IRLCs,interest rate lock commitments (“IRLCs”) and forward commitments to sell mortgage loans and to be announced mortgage-backed securities which are considered derivative financial instruments. These items are accounted for as free-standing derivatives and are included in the Consolidated Balance Sheets at fair value. The Company treats all of its derivative instruments as economic hedges; therefore, none of its derivative instruments qualify for designation as accounting hedges.
The Company enters into IRLCs to originate residential mortgage loans at specified interest rates and within a specified period of time, with customers who have applied for a loan and meet certain credit and underwriting criteria. IRLCs on mortgage loans in process that have not closed, but are intended to be sold, are considered to be derivatives and changes in fair value are recorded in the Consolidated Statements of IncomeOperations as part of loan origination fees and gain on sale of loans, net. Fair value is based upon changes in the fair value of the underlying mortgages, estimated to be realizable upon sale into the secondary market, net of estimated incentive compensation expenses. Fair value estimates also consider loan commitments not expected to be exercised by customers for unforeseen reasons, commonly referred to as fallout.
IRLCs and uncommitted mortgage loans held for saleMLHS expose the Company to the risk that the value of the mortgage loans held and mortgage loans underlying the commitments may decline due to increases in mortgage interest rates during the life of the commitments. To protect against this risk the Company enters into derivative loan instruments such as forward loan sales commitments, mandatory delivery commitments, options and futures contracts. Management expects the changes in the fair value of these derivatives to have a negative correlation to the changes in fair value of the derivative loan commitments and mortgage loans held for sale,MLHS, thereby reducing earnings volatility. The changes in fair value are recorded in the Consolidated Statements of IncomeOperations as part of loan origination fees and gain on sale of loans, net. The Company considers various factors and strategies in determining the portion of the mortgage pipeline and loans held for sale it wants to economically hedge.
The Company has elected to net derivative asset and liability positions, including cash collateral received from or paid to its counterparties when amounts are subject to legally enforceable master netting arrangements. IRLCs are not subject to master netting arrangements. Forward commitments include to be announced mortgage-backed securities that have been aggregated at the counterparty level for presentation and disclosure purposes. Counterparty agreements contain a legal right to offset amounts due to and from the same counterparty under legally enforceable master netting agreements to settle with the same counterparty, on a net basis, as well as the right to obtain cash collateral.
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Forward commitments also include commitments to sell loans to counterparties and to purchase loans from counterparties at determined prices. See Notes 2“Note 2—Fair Value Measurements” and 6“Note 6—Derivative Financial Instruments” for additional information.
Property and Equipment, Net
Property and equipment is recorded at cost and depreciated using the straight-line method over the estimated useful life of the asset, usually three years. Leasehold improvements are amortized using the straight-line method over the shorter of the term of the related lease or the estimated useful life.
The Company recognizes internal-use software within property and equipment which consists of both internal and external costs incurred in the development, testing and implementation directly related to the new software. The internal-use software is amortized over a three-year period and begins amortization upon the “go-live” date of the software. The Company determines the “go-live” date as the date in which the software is readily available to be used companywide.
Acquisitions
When making an acquisition, the Company recognizes separately from goodwill the assets acquired and the liabilities assumed at their acquisition date fair values under ASC 805, Business Combinations("ASC 805"). Goodwill as of the acquisition date is measured as the excess of consideration transferred and the net of the acquisition date fair values of the assets acquired and the liabilities assumed. The Company uses its best estimates and assumptions to accurately value assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and actual results may differ from expectations. The Company may record measurement period adjustments during the measurement period (one year from the acquisition date) that result from obtaining additional information about the facts and circumstances that existed as of the acquisition date. If this additional information had been known, it would have affected the accounting for the business combination as of the acquisition date.
Accounting for business combinations requires the Company’s management to make estimates and assumptions, especially at the acquisition date with respect to mortgage servicing rightsMSRs and contingent considerations. Although the Company believes the assumptions and estimates it has made in the past have been reasonable and appropriate, they are based in part on historical experience and information obtained from the management of the acquired companies and are inherently uncertain.
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Intangible Assets, Net
Finite-lived intangible assets are amortized on a straight-line basis over their estimated useful lives in a manner that best reflects their economic benefit. All intangible assets are reviewed for impairment when events or changes in circumstances indicate the carrying amount of such assets may not be recoverable.
Goodwill
Goodwill is recorded at fair value and is tested for potential impairment at least annually. The Company performs its annual goodwill impairment analysis as of October 1 or more frequently if events and circumstances indicate that the carrying value may not be recoverable.
The Company’s goodwill is allocated by reporting unit and is evaluated for impairment by first performing a qualitative assessment to determine whether a quantitative goodwill test is necessary. Qualitative factors include, among other things, macroeconomic conditions, industry and market considerations, financial performance of the respective reporting unit and other relevant entity and reporting-unit specific considerations. If it is determined, based on qualitative factors, that the fair value of the reporting unit may be more likely than not less than the carrying amount, or if significant adverse changes in the Company's future financial performance occur that could materially impact fair value, a quantitative goodwill impairment test would be required. A quantitative assessment for impairment requires the Company to use significant judgment and estimates, including, but not limited to, estimates of future cash flows, revenue growth rates, operating margins, and a discount rate. Such estimates are based upon assumptions which are inherently uncertain and unpredictable.
The fair value of goodwill is determined by assigning the fair value of the reporting unit to all the assets and liabilities of that unit as if the reporting unit had been acquired in a business combination. If the fair value is less than the carrying value, the amount of impairment expense is equal to the difference between the reporting unit’s fair value and the reporting unit’s carrying value. See Note 10 – “Note 11—Goodwill and IntangiblesIntangibles” for furtheradditional information.
Contingent Liabilities due to Acquisitions
The Company may be required to pay future consideration to the former shareholders of acquired companies, depending upon the terms of the applicable purchase agreement, which is contingent upon the achievement of certain financial and operating targets. The Company determines the fair value for its contingent
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consideration obligations using an income approach whereby the Company forecasts the cash outflows related to the earn-outs, which are based on a percentage of net income specified in the purchase agreements. The Company then discounts these expected payment amounts to calculate the fair value as of the valuation date. The Company’s management evaluates the underlying projections used in determining fair value each period and makes updates to these underlying projections when there have been significant changes in management’s expectations of the future business performance.
The principal significant unobservable input used in the valuations of the Company’s contingent consideration obligations is a risk-adjusted discount rate. Whereas management’s underlying projections adjust for market penetration and other economic expectations, the discount rate is risk-adjusted for key factors such as uncertainty in the mortgage banking industry due to its reliance on external influences (interest rates, regulatory changes, etc.), upfront payments, and credit risk. An increase in the discount rate will result in a decrease in the fair value of contingent consideration. Conversely, a decrease in the discount rate will result in an increase in the fair value of contingent consideration.
At each reporting date, or whenever there are significant changes in underlying key assumptions, a review of these assumptions is performed and the contingent consideration liability is updated to its estimated fair value. If there are no significant changes in the assumptions, the quarterly determination of the fair value of contingent consideration reflects the implied interest for the passage of time. Changes in the estimated fair value of the contingent consideration obligations may result from changes in the terms of the contingent payments, changes in discount periods and rates and changes in probability assumptions with respect to the timing and likelihood of achieving the certain financial targets. Actual progress toward achieving the financial targets for the remaining measurement periods may be different than the Company’s expectations of future performance. The change in the estimated fair value of contingent consideration is included in general and administrative expense in the Consolidated Statements of Income.Operations.
Leases
The Company determines if an arrangement is or contains a lease at inception, which is the date on which the terms of the contract are agreed to and the agreement creates enforceable rights and obligations. The Company also considers whether its service arrangements include the right to control the use of an asset.
If an arrangement is determined to be a lease, the Company recognizes a right-of-use ("ROU"(“ROU”) asset and a corresponding operating lease liability in its Consolidated Balance Sheet based on the present value of
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lease payments over the expected lease term, except leases with initial terms of 12 months or less. Lease payments may include fixed rent escalation clauses or payments that depend on an index or a rate (such as the consumer price index) measured using the index or applicable rate at lease commencement. Subsequent changes in the index or rate and any other variable payments, such as market-rate base rent adjustments, are recognized as variable lease expense in the period incurred. To determine the present value of lease payments, the Company uses its incremental borrowing rate, as the leases generally do not have a readily determinable implicit discount rate. The Company applies judgement in assessing factors such as Company-specific credit risk, lease term, nature and quality of the underlying collateral and the economic environment in determining the lease-specific incremental borrowing rate. The ROU assets are also adjusted for any initial direct costs incurred and lease payments made at or before the commencement date and are reduced by lease incentives.
The Company’s leases generally include a non-lease component representing additional services transferred to the Company, such as common area maintenance for real estate. The Company accounts for lease and non-lease components in its contracts as a single lease component for all asset classes. The non-lease components are usually variable in nature and recorded in variable lease expense in the period incurred.
The Company recognizes lease expense on a straight-line basis excluding short-term and variable lease payments which are recognized as incurred. Short-term lease cost represents payments for leases with a lease term of 12 months or less, excluding leases with a term of one month or less.
Real Estate Owned
There are two types of REO properties held by the Company. The first is considered a traditional REO where the Company owns, markets, and sells the property. At the time of foreclosure, other real estate owned is recorded at the asset’s fair value less selling costs, which becomes the property’s new basis. After foreclosure, these assets are carried at the lower of their new cost basis or fair value less selling costs. Costs incurred in maintaining foreclosed real estate and subsequent write-downs to reflect declines in the fair value of the property are expensed as incurred. At December 31, 20222023 and 2021,2022, the Company had $0.3$1.5 million and $0.2$0.3 million of traditional REOs, respectively.
The second type is foreclosed real estate securing GNMA loans in process of conveyance to HUD but insured by the FHA, where the Company is the controller of the deed for a period of time. For GNMA loans, the property becomes REO if not sold to a third party at its foreclosure sale. Both principal and debenture rate interest for government insured loans secured by the foreclosed real estate are collectible because the loans are
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insured by the FHA. This is valued at the UPB of the loan, which is considered to be fair value, as HUD reimburses the Company for the UPB plus debenture rate interest and fees. The Company reserves for unreimbursed interest in excess of the debenture rate and fees as part of the foreclosure loss reserve. The total REO property that will be conveyed to HUD was valued at $0.3$0.5 million at December 31, 2021 was conveyed to HUD during 20222023 and the Company held no such REO property at December 31, 2022.
Revenue Recognition
Loan origination fees and gain on sale of loans, net — loan origination fees and gain on sale of loans, net includes all components related to the origination and sale of mortgage loans, including (1) net gain on sale of loans, which represents the premium the Company receives in excess of the loan principal amount and certain fees charged by investors upon sale of loans into the secondary market, (2) loan origination fees (credits), points and certain costs, (3) provision for or benefit from investor reserves, (4) the change in fair value of interest rate locks and MLHS, (5) the gain or loss on forward commitments hedging loans held for sale and IRLCs, and (6) the fair value of originated MSRs. An estimate of the gain on sale of loans, net is recognized at the time an IRLC is issued, net of a pull-through factor. Subsequent changes in the fair value of IRLCs and MLHS are recognized in current period earnings. When the mortgage loan is sold into the secondary market, any difference between the proceeds received and the current fair value of the loan is recognized in current period earnings. Included in gain on sale of loans, net is the fair value of originated MSRs, which represents the estimated fair value of MSRs related to loans which the Company has sold and retained the right to service. See sections “—Mortgage Loans Held for Sale”, “—Mortgage Servicing Rights,” and “—Derivative Instruments” under “Note 1—Business, Basis of Presentation, and Accounting Policies,” for more information related to fair value measurements of MLHS, the gain/(loss) on changes in the fair value of MSRs and the gain/(loss) on changes in the fair value of IRLCs, respectively. At December 31, 2023 and 2022, loan origination fees and gain on sale of loans were net of direct expenses of $112.7 million and $138.3 million, respectively.
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net — This represents certain cash and non-cash components recognized related to our reverse mortgage loans held for investment including the net fair value changes of securitized reverse mortgage loans and HMBS-related borrowings, fair value changes of unsecuritized reverse loans, and realized gains or losses on tail securitization. In addition, this includes interest income on the reverse mortgage loans held for investment and the interest expense on the HMBS-related borrowings.
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Loan servicing and other fees — Loan servicing fees represent fees earned for servicing loans for various investors. The servicing fees are based on a contractual percentage of the outstanding principal balance and recognized into revenue as the related mortgage payments are received. Loan servicing expenses are charged to operations as incurred.
Valuation adjustment of mortgage servicing rights — In accordance with Accounting Standards Codification (“ASC”) 860-50, Transfers and Servicing — Servicing Assets and Liabilities (“ASC 860-50”), the Company records MSRs as an asset, at fair value. The change in fair value is recorded within the Consolidated Statements of Operations on a monthly basis. See “Note 1—Business, Basis of Presentation, and Accounting Policies—Mortgage Servicing Rights,” for information related to the gain/(loss) on changes in the fair value of MSRs.
Interest income — interest income includes interest earned on MLHS and interest income earnings credit.
Interest expense — interest expense includes interest paid to the Company’s loan funding facilities and MSR facilities.
Investor Reserves
TheIn the ordinary course of business, the Company has exposure to potentialliabilities with respect to certain representations and warranties that we make to the investors who purchase the loans that we originate that under certain circumstances could require the Company to repurchase forward mortgage loan repurchasesloans, or indemnify the purchaser of such loans for losses incurred, if there has been a breach of these representations and indemnificationswarranties, or in its capacity as a loan originator and servicer.the case of early payment defaults. The estimation of the liability for probable losses related to the repurchase and indemnification obligation considers an estimate of probable future repurchase or indemnification obligations from breaches of representations and warranties. The liability related to specific non-performing loans is based on a loan-level analysis considering the current collateral value, estimated sales proceeds and selling costs. The liability related to probable future repurchase or indemnification obligations is segregated by year of origination and considers the amount of unresolved repurchase and indemnification requests, as well as an estimate of future repurchase demands. Future repurchase demands are estimated based upon recent and historical repurchase and indemnification experience, as well as the success rate in appealing repurchase requests and an estimated loss severity, based on current loss rates for similar loans. The Company also has exposure to early payment defaults (“EPD”) and/or early payoff fees (“EPO”). When the Company sells a loan to an investor and the loan either pays off or goes into default within a certain timeframe, the Company could be exposed to EPD and/or EPO fees in accordance with each investor’s contract. In addition, in the event of an early payment default, we are contractually obligated to refund certain premiums paid to us by the investors who purchased the related loan. The Company reserves for these fees by estimating early payment defaults and payoff fees based on prior loan activity and current loan origination volume.
Foreclosure Loss Reserve and Provision for Foreclosure Losses
The Company has exposure for losses associated with government loans in foreclosure related to nonrefundable interest and foreclosure servicing costs. The Company maintains a reserve for government loans currently in foreclosure based on historical loss experience. The Company also accrues for any additional known losses above the current loss per loan; for example, losses due to servicer delays.
Advertising
Advertising is expensed as incurred and amounted to $11.4$10.6 million and $12.9$11.4 million for the years ended December 31, 20222023 and 2021,2022, respectively, and is included within general and administrative expenses in the Consolidated Statements of Income.Operations.
Stock-Based Compensation
Stock-based compensation expense is measured at the grant date based on the fair value of the award and is recognized as an expense on a straight-line basis over the requisite service period, which is generally the vesting period. The fair value of restricted stock units (“RSUs”) is based on the value of the Company’s common stock on the date of grant. The Company accounts for forfeitures as they occur and reverses previously recognized expense for the unvested portion of the forfeited shares. Stock-based compensation is included in salaries, incentive compensation and benefits in the Consolidated Statements of Income.Operations. See Note 16“Note 17—Stock-based Compensation and Employee Benefit Plans” for additional information.
Earnings or Loss Per Share
The Company determines earnings or loss per share in accordance with the authoritative guidance in ASC Topic 260, Earnings Per Share. Basic earnings per share is computed by dividing the net income or loss available to common stockholders for the period by the weighted average number of common shares outstanding during the period using the two-class method. Diluted earnings or loss per share is computed in the same manner as
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basic earnings per share, except that the number of shares is increased to assume the issuance of potentially dilutive shares using the treasury stock method, unless the effect of such increase would be anti-dilutive. Under the treasury stock method, the average amount of compensation cost for future service that the Company has not yet recognized is assumed to be used to repurchase shares. 
Common Stock Cash DividendDividends
Dividends are recorded if and when declared by the board of directors. The Companyability to declare dividends may be limited by restrictive covenants in connection with the Company’s indebtedness. Dividends are accrued as a liability on the Consolidated Balance Sheets when declared and paid dividends of $2.00 per share on its Class A and Class B common stock during 2021 totaling $121.1 million.recorded as a decrease to retained earnings when paid.
Non-vestedUnvested RSUs under the 2020 Omnibus Incentive Plan (the “2020 Plan”) have rights to dividends, which entitle holders to the same dividend value per share as holders of shares of Class A common stock in the form of dividend equivalent units ("DEUs"(“DEUs”). DEUs will be credited as additional RSUs on the dividend payment date and will vest on the same date as the underlying RSUs and are forfeited if the underlying RSUs forfeit prior to vesting. The number of additional RSUs credited will equal (1) the per share cash dividend amount, multiplied by (2) the
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number of RSUs, divided by (3) the fair market value of a share of Class A common stock on the last trading day before the date of the dividend payment, rounded up to the nearest whole number of RSUs.
The Company declared and paid a dividend of $0.50 per share on its Class A and Class B common stock during 2023 totaling $30.5 million and paid no such dividend in 2022. In conjunction with the payment of Guild's dividends,dividend in 2023, Guild issued 193,13095,413 DEUs to holders of RSUs. Since the DEUs are forfeitable, the value of the DEUs was recorded as a reduction to retained earnings and a credit to additional paid-in capital in the Consolidated Balance Sheets.
Income Taxes
Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. The Company recognizes the effect of income tax positions only if those positions are more-likely than-not to be sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. The Company records interest related to unrecognized tax benefits in interest expense and records penalties as a component of income taxes.
Escrow and Fiduciary Funds
As a loan servicer, the Company maintains segregated bank accounts in trust for investors and escrow balances for mortgagors, which are excluded from the Company’s Consolidated Balance Sheets. These accounts totaled $0.6 billion$646.5 million and $1.1 billion$580.2 million at December 31, 20222023 and 2021,2022, respectively.
Risks and Uncertainties
In the normal course of business, companies in the mortgage banking industry encounter certain economic, liquidity, and regulatory risks.
Economic risk includes interest rate risk and credit risk.
Interest rate risk
The Company’s mortgage loans held for sale,MLHS, commitments to originate loans, and mortgage servicing rightsMSRs are subject to interest rate risk. For mortgage loans held for saleMLHS and commitments to originate loans, to the extent that a rising interest rate environment exists, the Company may experience a decrease in loan production and decreases in value, which may negatively impact the Company’s operations. To mitigate this risk, the Company uses hedging strategies designed to ensure any fluctuations in rates would not have a material impact on the Company’s financial position. For the Company’s mortgage servicing rights,MSRs, the fair value generally decreases in periods where interest rates are declining and as prepayments speeds are increasing. The fair value generally increases in periods where interest rates are increasing and as prepayments speeds are decreasing. For the years ended December 31, 20222023 and 2021,2022, the Company experienced an increase and a decrease, respectively, in the valuation of its MSR portfolio. Since the Company also has a large origination platform the Company believes it was able to mitigate this risk by recapturing a significant portion of the runoff through refinances.
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Credit risk
Credit risk is the risk of default that may result from borrowers’ inability or unwillingness to make contractually required payments during the period in which loans are being held for sale. The Company considers credit risk associated with these loans to be insignificant as it holds the loans for a short period of time, typically less than a month, and historically the Company has not experienced any material losses due to credit risk on loans held for sale.
The Company sells loans to investors without recourse. As such, the investors have assumed the risk of loss or default by the borrower. However, the Company is usually required by these investors to make certain standard representations and warranties relating to credit information, loan documentation and collateral. To the extent that the Company does not comply with such representations, or there are early payment defaults, the Company may be required to repurchase the loans or indemnify these investors for any losses from borrower defaults, defects in the collateral or errors made in the credit decision.
The Company is also subject to counterparty credit risk in the event of contractual nonperformance by its trading counterparties to its various over-the-counter derivative financial instruments. The Company manages this credit risk by selecting only counterparties that it believes to be financially strong, spreading the credit risk among many such counterparties, placing contractual limits on the amount of unsecured credit extended to any single counterparty, and entering into netting agreements with the counterparties as
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appropriate. The master netting agreements contain a legal right to offset amounts due to and from the same counterparty. Derivative assets in the Consolidated Balance Sheets represent derivative contracts in a gain position net of loss positions with the same counterparty and, therefore, also represent the Company’s maximum counterparty credit risk. The Company incurred no credit losses due to nonperformance of any of its counterparties during the years ended December 31, 20222023 and 2021.2022.
Liquidity risk
The Company encounters liquidity risk as the business requires substantial cash to support its operating activities. As a result, the Company is dependent on its lines of credit, and other financing facilities in order to finance its continued operations. If the Company’s principal lenders decided to terminate or not to renew these credit facilities with the Company, the loss of borrowing capacity could have an adverse impact on the Company’s financial statements unless the Company found a suitable alternative source. To mitigate this risk, the Company has multiple financing facilities with different lenders and varied maturity dates. Historically, the Company has not had a line of credit involuntarily terminated by a lender. The Company assesses market conditions and closely monitors and projects cash flows over multiple time periods to anticipate and mitigate liquidity risk.
Regulatory risk
The Company is subject to extensive and comprehensive regulation under federal, state and local laws in the United States. These laws and regulations significantly affect the way in which the Company does business and can restrict the scope of the Company’s existing business and limit the Company’s ability to expand product offerings or pursue acquisitions, or can make costs to service or originate loans higher, which could impact financial results. The Company continually monitors its regulatory environment for any changes that could have a significant impact on operations.
Recent Accounting Standards
In March 2020,December 2023, the Financial Accounting Standards Board ("FASB"(“FASB”) issued Accounting StandardsStandard Update ("ASU"(“ASU”) No. 2020-4,2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which expands disclosures in an entity’s income tax rate reconciliation table and regarding cash taxes paid both in the U.S. and foreign jurisdictions. For public business entities the update will be effective for annual periods beginning after December 15, 2024. The Company is currently evaluating the disclosure requirements related to the new standard.
In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280) (“ASU 2023-07”). ASU 2023-07 requires disclosure, on an annual and interim basis, of significant segment expenses that are regularly provided to the chief operating decision maker (“CODM”), as well as the aggregate amount of other segment items included in the reported measure of segment profit or loss. ASU 2023-07 requires that a public entity disclose the title and position of the CODM and an explanation of how the CODM uses the reported measure(s) of segment profit or loss. Public entities will be required to provide all annual disclosures currently required by Topic 280 in interim periods, and entities with a single reportable segment are required to provide all the disclosures required by the amendments in the update and existing segment disclosures in Topic 280. ASU 2023-07 is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, and requires retrospective adoption. Early adoption is permitted. The Company is currently evaluating the disclosure requirements related to the new standard.
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In August 2023, the FASB issued ASU 2023-05, Business Combinations—Joint Venture Formations (Subtopic 805-60): Recognition and Initial Measurement (“ASU 2023-05”). ASU 2023-05 applies to the formation of a “joint venture” or a “corporate joint venture” and requires a joint venture to initially measure all contributions received upon its formation at fair value. The guidance does not impact accounting by the venturers. The new guidance is applicable to joint venture entities with a formation date on or after January 1, 2025 on a prospective basis and early adoption is permitted. The Company is currently evaluating the impact of adoption of the new guidance on its financial statements.
Adopted Accounting Standards
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting(“ASU 2020-04”), which provides temporary optional expedients and exceptions to the US GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens of the expected market transition from the London Interbank Offered Rate ("LIBOR"(“LIBOR”) and other interbank offered rates to alternative reference rates. ASU 2020-04 generally considers contract modifications related to reference rate reform to be an event that does not require contract remeasurement at the modification date nor a reassessment of a previous accounting determination. In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848): Scope, which clarifies that the practical expedients in ASU 2020-04 apply to derivatives impacted by changes in the interest rate used for margining, discounting, or contract price alignment. The guidance in ASU 2020-04 is optional and may be elected over time, through December 31, 2022, as reference rate reform activities occur. In December 2022, the FASB issued ASU 2022-06, Reference Rate Reform (Topic 848): Deferral of the Sunset Date of Topic 848, to extend the temporary accounting rules from December 31, 2022 to December 21,31, 2024. Once ASU 2020-04 is elected, the guidance must be applied prospectively for all eligible contract modifications. The Company is in the process of transitioning its funding facilities and financing facilities that utilize LIBOR as the reference rate. For contracts to which ASC Topic 470,, Debt applies, the Company has applied the optional expedients available from ASU 2020-04 and accounted for the contract modifications related to reference rate reform prospectively. OfThe Company transitioned its funding facilities and financing facilities that utilized LIBOR as the contracts that have been adjusted for the new reference rate to alternative reference rates prior to the LIBOR cessation date of June 30, 2023 and there has not been awas no material impact on the Company's consolidated financial statements. The Company expects to amend the remaining borrowings before the July 1, 2023 LIBOR cessation date.
NOTE 2 - 2—FAIR VALUE MEASUREMENTS
Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants at the measurement date. Inputs used to measure fair value are prioritized within a three-level fair value hierarchy. This hierarchy requires entities to maximize the use of observable inputs and minimize the use of unobservable inputs. The categorization of assets and liabilities measured at fair value within the valuation hierarchy is based on the lowest level of input that is significant to the fair value measurement. The three levels of inputs used to measure fair value are as follows:
Level One - Level One inputs are unadjusted, quoted prices in active markets for identical assets or liabilities that the Company has the ability to access at the measurement date.
Level Two - Level Two inputs are observable for that asset or liability, either directly or indirectly, and include quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets and liabilities in markets that are not active, observable inputs for the asset or liability other than quoted prices and inputs derived principally from or corroborated by
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observable market data by correlation or other means. If the asset or liability has a specified contractual term, the inputs must be observable for substantially the full term of the asset or liability.
Level Three - Level Three inputs are unobservable inputs for the asset or liability that reflect the Company’s assessment of the assumptions that market participants would use in pricing the asset or liability, including assumptions about risk, and are developed based on the best information available.
The Company updates the valuation of each instrument recorded at fair value on a monthly or quarterly basis, evaluating all available observable information, which may include current market prices or bids, recent trade activity, changes in the levels of market activity and benchmarking of industry data. The assessment also includes consideration of identifying the valuation approach that would be used currently by market participants. If it is determined that a change in valuation technique or its application is appropriate, or if there are other changes in availability of observable data or market activity, the current methodology will be analyzed to determine if a transfer between levels of the valuation hierarchy is appropriate. Such reclassifications are reported as transfers into or out of a level as of the beginning of the quarter that the change occurs.
Fair value is based on quoted market prices, when available. If quoted prices are not available, fair value is estimated based upon other observable inputs. Unobservable inputs are used when observable inputs are not available and are based upon judgments and assumptions, which are the Company’s assessment of the
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assumptions market participants would use in pricing the asset or liability. These inputs may include assumptions about risk, counterparty credit quality, the Company’s creditworthiness and liquidity and are developed based on the best information available. When a determination is made to classify an asset or liability within Level Three of the valuation hierarchy, the determination is based upon the significance of the unobservable factors to the overall fair value measurement of the asset or liability. The fair value of assets and liabilities classified within Level Three of the valuation hierarchy also typically includes observable factors and the realized or unrealized gain or loss recorded from the valuation of these instruments would also include amounts determined by observable factors.
Recurring Fair Value Measurements
The Company’s fair value measurements are evaluated within the fair value hierarchy, based on the nature of the inputs used to determine the fair value at the measurement date. At December 31, 20222023 and 2021,2022, the Company had the following assets and liabilities that are measured at fair value on a recurring basis:
Trading Securities — Trading securities are classified within Level One of the valuation hierarchy. Valuation is based upon quoted prices for identical instruments traded in active markets. Level One trading securities include securities traded on active exchange markets, such as the New York Stock Exchange. Trading securities are included within other assets in the Consolidated Balance Sheets.
Notes Receivable — Notes receivable are classified within Level Three of the valuation hierarchy as the Company's valuation includes significant unobservable inputs, including consideration of estimates of future earn-out payments, discount rates and expectations about settlement.
Derivative Instruments — Derivative instruments are classified within Level Two and Level Three of the valuation hierarchy, and include the following:
Interest Rate Lock Commitments — IRLCs are classified within Level Three of the valuation hierarchy. IRLCs represent an agreement to extend credit to a mortgage loan applicant, or an agreement to purchase a loan from a third-party originator, whereby the interest rate on the loan is set (or “locked”) prior to funding. The fair value of IRLCs recorded at lock inception is based upon the estimated fair value of the underlying mortgage loan, including the expected net future cash flows related to servicing the mortgage loan, net of estimated incentive compensation expenses, and adjusted for: (i) estimated costs to complete and originate the loan and (ii) an adjustment to reflect the estimated percentage of IRLCs that will result in a closed mortgage loan under the original terms of the agreement (pull-through rate). The pull-through rate is considered a significant unobservable input and is estimated based on changes in pricing and actual borrower behavior using a historical analysis of loan closing and fallout data. The average pull-through rate used to calculate the fair value of IRLCs as of December 31, 2023 and 2022, was 86.5% and 2021, was 93.4% and 91.5%, respectively. On a quarterly basis, actual loan pull-through rates are compared to the modeled estimates to confirm the assumptions are reflective of current trends. Generally, a change in interest rates is accompanied by a directionally opposite change in the assumption used for the pull-through percentage, and the impact to fair value of a change in pull-through would be partially offset by the related change in price.
Forward Delivery Commitments — Forward delivery commitments are classified within Level Two of the valuation hierarchy. Forward delivery commitments fix the forward sales price that will be realized upon the sale of mortgage loans into the secondary market. The fair value of forward delivery commitments is primarily based upon the current agency mortgage-backed security market to-be-announced pricing specific to the loan program, delivery coupon and delivery date of the trade. Best efforts sales commitments are also entered into for certain loans at the time the borrower commitment is made. These best-efforts sales commitments are valued using the committed price to the counterparty against the current market price of the IRLC or mortgage loan held for sale.
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Option contracts are a type of forward commitment that represents the rights to buy or sell mortgage-backed securities at specified prices in the future. Their value is based upon the underlying current to-be-announced pricing of the agency mortgage-backed security market, and market-based volatility.
The Company regularly reviews its critical estimates and assumptions used in the valuation of our IRLCs and forward delivery commitments. See Note 6“Note 6—Derivative Financial Instruments” for additional information on the derivative instruments.
Mortgage Loans Held for Sale — MLHS are carried at fair value. The fair value of MLHS is based on secondary market pricing for loans with similar characteristics, and as such, is classified as a Level Two measurement. Fair value is estimated through a market approach by using either: (i) the fair value of securities backed by similar mortgage loans, adjusted for certain factors to approximate the fair value of a whole mortgage loan, including the value attributable to servicing rights and credit risk, (ii) current commitments to purchase loans or (iii) recent observable market trades for similar loans, adjusted for credit risk and other individual loan characteristics. The agency mortgage-backed security market is a highly liquid and active secondary market for conforming conventional loans whereby quoted prices exist
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for securities at the pass-through level and are published on a regular basis. The Company has the ability to access this market and it is the market into which conforming mortgage loans are typically sold. We regularly review our critical estimates and assumptions used in the valuation of our MLHS.
Reverse Mortgage Loans Held for Investment — Reverse mortgage loans held for investment are carried at fair value and classified within Level Three of the valuation hierarchy. Fair value is estimated using a present value methodology that discounts estimated projected cash flows over the life of the loan using unobservable inputs which include conditional prepayment rates and discount rates. The conditional prepayment rate assumption is inclusive of voluntary (repayment or payoff) and involuntary (inactive/delinquent status and default) prepayments. The discount rate assumption used is primarily based on an assessment of current market yields on reverse mortgage loan and tail securitizations, expected duration of the asset and current market interest rates. The Company engages a third-party valuation expert to assist in estimating the fair value. See “Note 9—Reverse Mortgage Loans Held for Investment and HMBS-related Borrowings” for additional information on the Company's reverse mortgage loans held for investment.
Mortgage Servicing Rights — MSRs are classified within Level Three of the valuation hierarchy due to the use of significant unobservable inputs and the lack of an active market for such assets. The fair value of MSRs is estimated based upon projections of expected future cash flows considering prepayment estimates, the Company’s historical prepayment rates, portfolio characteristics, interest rates based on interest rate yield curves, implied volatility, costs to service and other economic factors. The Company obtains valuations from an independent third party on a monthly basis, and records an adjustment based on this third-party valuation. See Note 7“Note 7—Mortgage Servicing Rights” for additional information on the Company's MSRs.
Investment in Warrants — The Company was a party to a joint marketing agreement with a private independent insurance carrier whereby the Company marketed their products and submitted leads for borrowers needing insurance. In connection with satisfying the conditions set forth under such agreement, the Company received warrants that may be exercised to purchase shares of common stock of the private company. The Company’s equity investment in the warrants is carried at its estimated fair value, which was determined using the price per share paid by an investor in an equity sale transaction completed by the private company, resulting in a Level Three classification. The warrants are exercisable until June 2025. The Company’s investment in the warrants will be revaluedare initially and subsequently measured at each balance sheet datefair value until they are exercised or expire, with material changes in the fair value reported in other income, net in the Consolidated Statements of IncomeOperations each reporting period. The Company's investment in warrants is included within other assets in the Consolidated Balance Sheets.
Contingent Liabilities dueDue to acquisitionsAcquisitions — Contingent liabilities represent future obligations of the Company to make payments to the former owners of its acquired companies. The Company determines the fair value of its contingent liabilities using a discounted cash flow approach whereby the Company forecasts the cash outflows related to the future payments, which are based on a percentage of net income specified in the purchase agreements. The Company then discounts these expected payment amounts to calculate the present value, or fair value, as of the valuation date. The Company’s management evaluates the underlying projections used in determining fair value each period and makes updates to these underlying projections.
The Company uses a risk-adjusted discount rate to value the contingent liabilities which is considered a significant unobservable input, and as such, the liabilities are classified as a Level Three measurement. Management’s underlying projections adjust for market penetration and other economic expectations, and the discount rate is risk-adjusted for key factors such as uncertainty in the mortgage banking industry due to its reliance on external influences (interest rates, regulatory changes, etc.), upfront payments, and credit risk. An increase in the discount rate will result in a decrease in the fair value of the contingent liabilities. Conversely, a decrease in the discount rate will result in an increase in the fair value of the contingent liabilities. At December 31, 20222023 the risk adjusted discount rate was 25.0% and 2021,at December 31, 2022 the range of the risk adjusted discount rate was 14.5% - 25.0%, with a median of 15.0%, and 15.0% - 19.5%, with a median of 19.1%, respectively.. Adjustments to the fair value of the contingent liabilities (other than payments) are recorded as a gain or loss and are included within general and administrative expenses in the Consolidated Statements of Income.Operations.
HMBS-Related Borrowings — HMBS-related borrowings are carried at fair value and classified within Level Three of the valuation hierarchy. These borrowings are not actively traded; therefore, quoted market prices are not available. The Company determines fair value using a discounted cash flow model, by discounting the projected payment of principal and interest over the estimated life of the borrowing at a market rate, due to significant unobservable inputs, including conditional prepayment rates and discount rates. The discount rate assumption used is primarily based on an assessment of current market yields for newly issued HMBS, expected duration and current market interest rates. The Company engages a third-party valuation expert to assist in estimating the fair value. See “Note 9—
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Reverse Mortgage Loans Held for Investment and HMBS-related Borrowings” for additional information on the Company's HMBS-related borrowings.
The following table summarizes the Company’s assets and liabilities measured at fair value on a recurring basis at December 31, 2023:
DescriptionLevel 1Level 2Level 3Total
Assets:
Trading securities$100 $— $— $100 
Notes receivable— — 10,627 10,627 
Derivative assets
Forward delivery commitments— 693 — 693 
Interest rate lock commitments— — 14,902 14,902 
Mortgage loans held for sale— 901,227 — 901,227 
Reverse mortgage loans held for investment— — 315,912 315,912 
Mortgage servicing rights— — 1,161,357 1,161,357 
Investment in warrants— — 961 961 
Total assets at fair value$100 $901,920 $1,503,759 $2,405,779 
Liabilities:
Derivative liabilities
Forward commitments and best efforts sales commitments$— $16,245 $— $16,245 
HMBS-related borrowings$— $— $302,183 $302,183 
Contingent liabilities due to acquisitions— — 8,720 8,720 
Total liabilities at fair value$— $16,245 $310,903 $327,148 
The following table summarizes the Company’s assets and liabilities measured at fair value on a recurring basis at December 31, 2022:
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DescriptionLevel 1Level 2Level 3Total
Assets:
Trading securities$96 $— $— $96 
Derivative
Forward delivery commitments— 1,602 — 1,602 
Interest rate lock commitments— — 1,518 1,518 
Mortgage loans held for sale— 845,775 — 845,775 
Mortgage servicing rights— — 1,139,539 1,139,539 
Investment in warrants961 961 
Total assets at fair value$96 $847,377 $1,142,018 $1,989,491 
Liabilities:
Derivative
Forward commitments and best efforts sales commitments$— $5,173 $— $5,173 
Contingent liabilities due to acquisitions— — 526 526 
Total liabilities at fair value$— $5,173 $526 $5,699 
The following table summarizes the Company’s assets and liabilities measured at fair value on a recurring basis at December 31, 2021:
DescriptionDescriptionLevel 1Level 2Level 3TotalDescriptionLevel 1Level 2Level 3Total
Assets:Assets:
Trading securitiesTrading securities$107 $— $— $107 
Trading securities
Trading securities
DerivativeDerivative
Forward delivery commitments
Forward delivery commitments
Forward delivery commitmentsForward delivery commitments— 5,842 — 5,842 
Interest rate lock commitmentsInterest rate lock commitments— — 22,119 22,119 
Mortgage loans held for saleMortgage loans held for sale— 2,204,216 — 2,204,216 
Mortgage servicing rightsMortgage servicing rights— — 675,340 675,340 
Investment in warrants
Total assets at fair valueTotal assets at fair value$107 $2,210,058 $697,459 $2,907,624 
Liabilities:Liabilities:
DerivativeDerivative
Forward delivery commitments$— $2,079 $— $2,079 
Derivative
Derivative
Forward commitments and best efforts sales commitments
Forward commitments and best efforts sales commitments
Forward commitments and best efforts sales commitments
Contingent liabilities due to acquisitionsContingent liabilities due to acquisitions— — 59,500 59,500 
Total liabilities at fair valueTotal liabilities at fair value$— $2,079 $59,500 $61,579 
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The table below presents a reconciliation of certain Level Three assets and liabilities measured at fair value on a recurring basis, excluding those deemed immaterial, for the years ended:
IRLCsContingent
Liabilities
Notes ReceivableInterest Rate Lock CommitmentsContingent
Liabilities
Balance at December 31, 2020$130,338 $18,094 
Net transfers and revaluation losses(108,219)
Payments— (27,507)
Additions— 63,956 
Valuation adjustments— 4,957 
Balance at December 31, 2021Balance at December 31, 2021$22,119 $59,500 
Net transfers and revaluation lossesNet transfers and revaluation losses(20,601)Net transfers and revaluation losses— (20,601)(20,601)
PaymentsPayments— (14,425)
AdditionsAdditions— 526 
Valuation adjustmentsValuation adjustments— (45,075)
Balance at December 31, 2022Balance at December 31, 2022$1,518 $526 
Net transfers and revaluation lossesNet transfers and revaluation losses— 13,384 
Payments
Additions
Valuation adjustments
Balance at December 31, 2023
Changes in the availability of observable inputs may result in reclassifications of certain assets or liabilities. Such reclassifications are reported as transfers in or out of Level Three as of the beginning of the period that the change occurs. There were no transfers between fair value levels during the years ended December 31, 20222023 and 2021.2022.
Non-Recurring Fair Value Measurements
Certain assets and liabilities that are not typically measured at fair value on a recurring basis may be subject to fair value measurement requirements under certain circumstances. These adjustments to fair value usually result from write-downs of individual assets. At December 31, 20222023 and 2021,2022, the Company had the following financial assets measured at fair value on a non-recurring basis:
Ginnie Mae Loans subjectSubject to Repurchase Right — GNMA securitization programs allow servicers to buy back individual delinquent mortgage loans from the securitized loan pool once certain conditions are met. If a borrower makes no payment for three consecutive months, the servicer has the option to repurchase the delinquent loan for an amount equal to 100% of the loan’s remaining principal balance. Under ASC 860, Transfers and Servicing, this buy-back option is considered a conditional option until the delinquency criteria are met, at which time the option becomes unconditional. The Company records these assets and liabilities at their fair value, which is determined to be the remaining UPB. The Company��sCompany’s future expected realizable cash flows are the cash payments of the remaining UPB whether paid by the borrower or reimbursed through a claim filed with HUD. The Company considers the fair value of these assets and liabilities to fall into the Level Two bucket in the valuation hierarchy due to the assets and liabilities having specified contractual terms and the inputs are observable for substantially the full term of the assets' and liabilities' lives.
The following table summarizes the Company’s financial assets and liabilities measured at fair value on a non-recurring basis at December 31, 2022:2023:
DescriptionDescriptionLevel 1Level 2Level 3TotalDescriptionLevel 1Level 2Level 3Total
Assets:Assets:
Ginnie Mae loans subject to repurchase rightGinnie Mae loans subject to repurchase right$— $650,179 $— $650,179 
Ginnie Mae loans subject to repurchase right
Ginnie Mae loans subject to repurchase right
Total assets at fair valueTotal assets at fair value$— $650,179 $— $650,179 
Liabilities:Liabilities:
Ginnie Mae loans subject to repurchase rightGinnie Mae loans subject to repurchase right$— $650,179 $— $650,179 
Ginnie Mae loans subject to repurchase right
Ginnie Mae loans subject to repurchase right
Total liabilities at fair valueTotal liabilities at fair value$— $650,179 $— $650,179 
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The following table summarizes the Company’s financial assets and liabilities measured at fair value on a non-recurring basis at December 31, 2021:2022:
DescriptionDescriptionLevel 1Level 2Level 3TotalDescriptionLevel 1Level 2Level 3Total
Assets:Assets:
Ginnie Mae loans subject to repurchase rightGinnie Mae loans subject to repurchase right$— $728,978 $— $728,978 
Ginnie Mae loans subject to repurchase right
Ginnie Mae loans subject to repurchase right
Total assets at fair valueTotal assets at fair value$— $728,978 $— $728,978 
Liabilities:Liabilities:
Ginnie Mae loans subject to repurchase rightGinnie Mae loans subject to repurchase right$— $729,260 $— $729,260 
Ginnie Mae loans subject to repurchase right
Ginnie Mae loans subject to repurchase right
Total liabilities at fair valueTotal liabilities at fair value$— $729,260 $— $729,260 
Fair Value Option
The Company has elected to measure its MLHS, reverse mortgage loans held for investment, notes receivable and HMBS-related borrowings at fair value. The following is the estimated fair value and UPB of MLHSassets and liabilities that have contractual principal amounts and for which the Company has elected the fair value option. The fair value option was elected for MLHS as the Company believes fair value best reflects their expected future economic performance:performance and to align with the Company’s business and risk management strategies.
Fair ValuePrincipal
Amount Due
Upon
Maturity
Difference(1)
Balance at December 31, 2023Balance at December 31, 2023Fair ValuePrincipal
Amount Due
Upon
Maturity
Difference
Assets:
Mortgage loans held for sale(1)
Mortgage loans held for sale(1)
Mortgage loans held for sale(1)
Reverse mortgage loans held for investment(2)
Notes receivable
Liabilities:
HMBS-related borrowings
HMBS-related borrowings
HMBS-related borrowings
Balance at December 31, 2022Balance at December 31, 2022$845,775 $868,833 $(23,058)
Balance at December 31, 2021$2,204,216 $2,184,326 $19,890 
Assets:
Assets:
Assets:
Mortgage loans held for sale(1)
Mortgage loans held for sale(1)
Mortgage loans held for sale(1)
_____________________________

(1)Represents the amount of gains (losses) included in loan origination fees and gain on sale of loans, netAt December 31, 2023 MLHS that were 90 days or more past due to changes inhad a fair value of items accounted for using the$7.3 million and UPB of $9.9 million. At December 31, 2022 MLHS that were 90 days or more past due had a fair value option.of $6.3 million and UPB of $8.8 million.
(2)At December 31, 2023 reverse mortgage loans held for investment that were 90 days or more past due had a fair value of $3.4 million and UPB of $3.3 million.
NOTE 3—ACQUISITIONS
First Centennial Mortgage Corporation
On September 11, 2023, the Company acquired certain assets of First Centennial Mortgage Corporation (“FCM”) under the terms of an asset purchase agreement to expand the Company’s operations in the Midwest region. The total fair value of consideration transferred was $2.1 million, which was paid in cash.
Cherry Creek Mortgage, LLC
On April 3, - ACQUISITIONS2023, the Company acquired substantially all the assets of CCM under the terms of an asset purchase agreement to expand the Company’s operations throughout the United States. The total fair value of consideration transferred was $8.3 million, which consisted of $2.6 million of cash, contingent consideration of $4.4 million and an original issuance discount on note receivable of $1.3 million. The note receivable issued to CCM in March 2023 represents advances made to CCM (see “Note 4—Accounts and Notes Receivable, Net” for additional information on the note receivable).
Legacy Mortgage, LLC
On February 13, 2023, the Company acquired certain assets of Legacy Mortgage, LLC (“Legacy”) under the terms of an asset purchase agreement to expand the Company’s operations in the Southwest region. The
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total fair value of consideration transferred was $5.0 million, which consisted of $3.3 million of cash and contingent consideration of $1.7 million.
Inlanta Mortgage, Inc.
On December 12, 2022, the Company acquired certain assets of Inlanta Mortgage, Inc. (“Inlanta”) under the terms of an asset purchase agreement to expand the Company’s operations in the Midwest region. The total fair value of consideration transferred was $4.0 million, which consisted of $3.5 million of cash and the fair value of contingent consideration of $0.5 million.
Inlanta is entitledThe Company does not consider these acquisitions to earn-out payments based on certain performance criteria for three years.be material, individually or in the aggregate. The fair value of the earn-out payments on the acquisition date was zero. The earn-out payments are subject to a clawback amount during the three-year earn-out period. Inlanta is also entitled to a one-time volume override cash payment due in 2024, which was valued at $0.5 million on the acquisition date.
The acquisition has beenacquisitions were accounted for as a business combination,combinations, under which the total purchase price iswas allocated to the net tangible and intangible assets acquired and liabilities of Inlanta acquired in connection with the acquisitionassumed based on their preliminary fair values and the excess was recorded as goodwill. The preliminary fair values are subject to changesubsequent adjustments during the measurement period. Ofperiod, not to exceed one year from the $4.0 million purchase price, we allocated $0.7 million to net assets and $3.3 million to goodwill.date of acquisition. The goodwill resulting from the purchase price allocation reflects the expected synergistic benefits of expanding the Company's geographic locations and the existing workforce. The acquired goodwill was allocated to the Origination segment and is deductible for tax purposes.
The results of FCM, CCM, Legacy and Inlanta arehave been included in the Company’s consolidated financial statements since the date of the acquisitionacquisitions and did not have a material impact on the Company’s consolidated financial statements and related disclosures. Transaction costs associated with this transactionthese transactions were not material and were expensed as incurred within general and administrative expenses in the Consolidated Statements of Income.
Residential Mortgage Services Holdings, Inc.
On July 1, 2021, the Company completed the acquisition of Residential Mortgage Services Holdings, Inc. ("RMS"). RMS is an independent retail mortgage lender focused in the Northeast. This strategic acquisition expanded Guild’s presence in this region and added experienced loan officers to Guild’s sales force.
The acquisition was accounted for in accordance with ASC 805, whereby the purchase price paid was allocated to the tangible and identifiable intangible assets acquired and liabilities assumed from RMS based on their estimated fair values as of the closing date.
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Total consideration for the acquisition was approximately $265.0 million. The acquisition was financed with a combination of $185.8 million in cash and the issuance of 996,644 shares of the Company’s Class A common stock. Additionally, RMS shareholders are entitled to contingent consideration based on net income from RMS branch locations for three years following June 1, 2021. These contingent consideration payments will be calculated and paid based on rolling 12-month periods commencing as of June 1, 2021 and ending on the first anniversary of such date, and thereafter on consecutive 12-month periods.
The fair value of the contingent consideration payments on the acquisition date was $64.0 million and was determined utilizing a Monte Carlo model based on estimated future revenues and volatility factors, among other variables and estimates, and has no maximum payment. The contingent consideration payments to the RMS shareholders are not capped; therefore there is no predetermined upper bound to the undiscounted range and an estimate of the range of outcomes cannot be estimated.
Goodwill was primarily attributable to the assembled workforce and future growth expected after the acquisition date and will not be deductible for income tax purposes. Goodwill recognized was assigned to the Company's Origination segment. Transaction costs associated with the RMS acquisition were approximately $5.2 million and were expensed as incurred within general and administrative expenses in the Consolidated Statements of Income.
Measurement period adjustments were recorded in the second quarter of 2022 and resulted in an immaterial decrease to goodwill and increase to income tax receivable (see Note 10). The following summarizes the estimated fair values of the identifiable assets acquired and liabilities assumed as of the acquisition date, including measurement period adjustments:

Purchase price:
Cash paid at closing of the transaction$185,786 
Fair value of Class A common stock issued15,289 
Estimated fair value of contingent consideration63,956 
Total purchase price265,031 
Fair value of assets acquired:
Cash, cash equivalents and restricted cash85,559 
Mortgage loans held for sale465,020 
Acquired intangible assets45,000 
Right-of-use assets11,855 
Other36,923 
Total assets acquired644,357 
Fair value of liabilities assumed:
Warehouse lines of credit431,175 
Accounts payable and accrued expenses26,960 
Operating lease liabilities12,959 
Deferred taxes16,231 
Other2,601 
Total liabilities assumed489,926 
Fair value of net identifiable assets acquired154,431 
Goodwill$110,600 
The fair value of the Company's Class A common stock issued was determined based on the closing market price of the Company's common shares on June 30, 2021, the last price prior to the close of the acquisition.

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The identifiable intangible assets of $45.0 million are subject to amortization. The following table summarizes the major classes of acquired intangible assets and their respective estimated fair values and estimated useful lives:
Estimated Fair ValueEstimated Useful Life (Years)
Acquired intangible assets:
Referral network$42,300 6
Non-compete agreements2,700 3
Total acquired intangible assets$45,000 
RMS' net revenues were $104.6 million and net income was $12.8 million from the date of the acquisition through December 31, 2021. The acquisition of RMS has been fully integrated with the Company's existing operations; therefore, revenues and net income are not available for the year ended December 31, 2022.
The following table presents the unaudited pro forma information assuming the acquisition of RMS occurred on January 1, 2021. The unaudited pro forma results reflect after-tax adjustments for amortization of acquired intangible assets and other immaterial adjustments for the effects of purchase accounting. The unaudited pro forma information is presented for information purposes only, and is not necessarily indicative of future operations or results had the acquisition been completed as of January 1, 2021:
Year Ended December 31, 2021
Net revenues$1,721,597 
Net income$307,854 
The Company did not have any material, nonrecurring pro forma adjustments directly attributable to the business combination included in the reported pro forma net revenues and net income.Operations.
NOTE 4 - 4—ACCOUNTS AND INTERESTNOTES RECEIVABLE, NET
Accounts and interestnotes receivable consisted of the following at December 31, 20222023 and 2021:2022:
20222021 20232022
Trust advancesTrust advances$44,164 $43,660 
Foreclosure advances, netForeclosure advances, net12,320 19,311 
Receivables related to loan sales562 3,043 
Notes receivable
OtherOther1,258 2,345 
Total accounts and interest receivable$58,304 $68,359 
Other
Other
Total accounts and notes receivable, net
Management has established a foreclosure reserve for estimated uncollectible balances of the foreclosure and trust advances. Management believes that substantially all other accounts and interest receivable amounts are collectible and, accordingly, no allowance for doubtful accountscredit loss is necessary.
The activity of the foreclosure loss reserve was as follows for the years ended December 31, 20222023 and 2021:2022:
20222021 20232022
Balance — beginning of yearBalance — beginning of year$10,355 $12,402 
Utilization of foreclosure reserveUtilization of foreclosure reserve(1,957)(1,529)
Provision for (reversal of) foreclosure losses300 (518)
Provision for foreclosure losses
Balance — end of yearBalance — end of year$8,698 $10,355 
Note Receivable

In March 2023, the Company issued a note receivable to CCM in the amount of $11.3 million in connection with the acquisition of CCM, which closed in April 2023. The Company recognized a discount on the note receivable of approximately $1.3 million on the date the acquisition closed. The note bears interest at a variable rate tied to the Secured Overnight Financing Rate (“SOFR”) plus an applicable margin. Also, pursuant to the acquisition, CCM will be entitled to earn-out payments for four years based on certain performance criteria. The earn-out payments will be first allocated to repay the interest and principal due on the note receivable. The note receivable matures in April 2027. If an earn-out payment is not due to CCM, 50% of the interest payment may be “paid-in-kind,” and thereby added to the principal balance.
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NOTE 5 - 5—OTHER ASSETS
Other assets consisted of the following at December 31, 20222023 and 2021:2022:
20222021
202320232022
Prepaid expensesPrepaid expenses$31,499 $32,900 
Company owned life insuranceCompany owned life insurance37,871 38,824 
Property and equipment, netProperty and equipment, net12,118 15,834 
Right-of-use assetsRight-of-use assets74,660 86,484 
Income tax receivableIncome tax receivable26,531 39,295 
Real estate owned306 471 
Real estate owned, net
LandLand2,034 146 
Trading securitiesTrading securities96 107 
Investments in unconsolidated joint ventures, net
Investment in warrantsInvestment in warrants961 — 
Total other assetsTotal other assets$186,076 $214,061 
Property and equipment, net consisted of the following at December 31, 20222023 and 2021:2022:
20222021
202320232022
Computer equipmentComputer equipment$29,447 $30,355 
Furniture and equipmentFurniture and equipment25,072 25,833 
Leasehold improvementsLeasehold improvements18,713 16,214 
Internal-use software in productionInternal-use software in production772 1,548 
Internal-use softwareInternal-use software10,357 8,557 
Property and equipment, grossProperty and equipment, gross84,361 82,507 
Accumulated depreciationAccumulated depreciation(72,243)(66,673)
Property and equipment, netProperty and equipment, net$12,118 $15,834 
Depreciation and amortization expense for property and equipment was $7.6$6.6 million and $7.5$7.6 million for the years ended December 31, 20222023 and 2021,2022, respectively.
NOTE 6 - 6—DERIVATIVE FINANCIAL INSTRUMENTS
The Company uses forward commitments in hedging the interest rate risk exposure on its fixed and adjustable rate commitments. The Company’s derivative instruments are not designated as hedging instruments for accounting purposes; therefore, changes in fair value are recognized in current period earnings. Realized and unrealized gains and losses from the Company's non-designated derivative instruments are included in loan origination fees and gain on sale of loans, net in the Consolidated Statements of Income.Operations.
Changes in the fair value of the Company's derivative financial instruments are as follows for the years ended December 31, 20222023 and 2021:2022:
20222021
Unrealized hedging losses$(27,936)$(82,668)
20232022
Unrealized hedging gains (losses)$1,404 $(27,936)
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Notional and Fair Value
The notional and fair value of derivative financial instruments not designated as hedging instruments were as follows at December 31, 20222023 and 2021:2022:
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Fair Value
Notional
Value
Derivative
Asset
Derivative
Liability
Fair ValueFair Value
Notional
Value
Notional
Value
Derivative
Asset
Derivative
Liability
Balance at December 31, 2023
IRLCs
IRLCs
IRLCs
Forward delivery commitments and best efforts sales commitments
Balance at December 31, 2022Balance at December 31, 2022
IRLCsIRLCs$810,514 $1,518 $— 
Forward delivery commitments and best efforts sales commitments$1,127,154 $1,602 $5,173 
Balance at December 31, 2021
IRLCs
IRLCsIRLCs$2,388,097 $22,119 $— 
Forward delivery commitments and best efforts sales commitmentsForward delivery commitments and best efforts sales commitments$3,217,162 $5,842 $2,079 
The Company had an additional $256.3$163.8 million and $654.0$256.3 million of outstanding forward contracts and mandatory sell commitments, comprised of closed loans with equal and offsetting UPB amounts allocated to them, at December 31, 20222023 and 2021,2022, respectively. The Company also had $470.8$343.0 million and $767.5$470.8 million in closed hedge instruments not yet settled at December 31, 20222023 and 2021,2022, respectively. See Note 2“Note 2—Fair Value Measurements” for fair value disclosure of the derivative instruments.
The following table presents the quantitative information about IRLCs and the fair value measurements as of December 31, 20222023 and 2021:2022:
20222021
202320232022
Unobservable InputUnobservable InputRange (Weighted Average)Unobservable InputRange (Weighted Average)
Loan funding probability (“pull-through”)Loan funding probability (“pull-through”)0% -100% (93.4%)0% - 100% (91.5%)Loan funding probability (“pull-through”)0% - 100% (86.5%)0% - 100% (93.4%)
Counterparty agreements for forward commitments contain master netting agreements. The master netting agreements contain a legal right to offset amounts due to and from the same counterparty.counterparty, including the right to obtain cash collateral. The Company incurred no credit losses due to nonperformance of any of its counterparties during the years ended December 31, 20222023 and 2021.2022.
The table below represents financial assets and liabilities that are subject to master netting arrangements categorized by financial instrument:
Gross
Amounts of
Recognized Assets (Liabilities)
Gross
Amounts
Offset in the
Balance
Sheet
Net
Amounts of
Recognized
Assets (Liabilities) in
the Balance
Sheet
December 31, 2022
Gross
Amounts of
Recognized Assets (Liabilities)
Gross
Amounts of
Recognized Assets (Liabilities)
Gross
Amounts
Offset in the
Balance
Sheet
Cash Collateral Paid and Offset in the Balance SheetNet
Amounts of
Recognized
Assets (Liabilities) in
the Balance
Sheet
December 31, 2023
Forward delivery commitments
Forward delivery commitments
Forward delivery commitmentsForward delivery commitments$1,887 $(285)$1,602 
Total assetsTotal assets$1,887 $(285)$1,602 
Forward delivery commitments and best efforts sales commitmentsForward delivery commitments and best efforts sales commitments$(11,399)$4,959 $(6,440)
Margin calls1,267 — 1,267 
Forward delivery commitments and best efforts sales commitments
Forward delivery commitments and best efforts sales commitments
Total liabilities
Total liabilities
Total liabilitiesTotal liabilities$(10,132)$4,959 $(5,173)
December 31, 2021
December 31, 2022
December 31, 2022
December 31, 2022
Forward delivery commitments
Forward delivery commitments
Forward delivery commitmentsForward delivery commitments$7,541 $(1,699)$5,842 
Total assetsTotal assets$7,541 $(1,699)$5,842 
Forward delivery commitments$1,575 $(2,710)$(1,135)
Best efforts sales commitments(944)— (944)
Forward delivery commitments and best efforts sales commitments
Forward delivery commitments and best efforts sales commitments
Forward delivery commitments and best efforts sales commitments
Total liabilitiesTotal liabilities$631 $(2,710)$(2,079)
Total liabilities
Total liabilities
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NOTE 7 - 7—MORTGAGE SERVICING RIGHTS
The activity of mortgage servicing rightsMSRs was as follows for the years ended December 31, 20222023 and 2021:2022:
20222021
202320232022
Balance — beginning of yearBalance — beginning of year$675,340 $446,998 
MSRs originated and acquired through acquisitionsMSRs originated and acquired through acquisitions246,648 337,273 
Sale of subserviced portfolio— (7,359)
Changes in fair value:Changes in fair value:
Changes in fair value:
Changes in fair value:
Due to collection/realization of cash flows
Due to collection/realization of cash flows
Due to collection/realization of cash flowsDue to collection/realization of cash flows(83,390)(150,954)
Due to changes in valuation model inputs or assumptionsDue to changes in valuation model inputs or assumptions300,941 49,382 
Balance — end of yearBalance — end of year$1,139,539 $675,340 
The following table presents the weighted average discount rate, prepayment speed and cost to service assumptions used to determine the fair value of MSRs as of December 31, 20222023 and 2021:2022:
20222021
202320232022
Unobservable InputUnobservable InputRange (Weighted Average)Unobservable InputRange (Weighted Average)
Discount rateDiscount rate9.6% - 15.7% (10.6%)9.3% - 15.5% (9.9%)Discount rate9.6% - 15.5% (10.9%)9.6% - 15.7% (10.6%)
Prepayment ratePrepayment rate6.6% - 28.6% (7.5%)7.3% - 29.5% (13.6%)Prepayment rate6.4% - 32.0% (8.5%)6.6% - 28.6% (7.5%)
Cost to service (per loan)Cost to service (per loan)$66.7 - $330.4 ($92.0)$71.9 - $247.6 ($91.4)Cost to service (per loan)$72.1 - $366.3 ($96.4)$66.7 - $330.4 ($92.0)
At December 31, 20222023 and 2021,2022, the MSRs had a weighted average life of approximately 8.58.0 years and 5.98.5 years, respectively. See Note 2“Note 2—Fair Value Measurements” for additional information regarding the valuation of MSRs.
Actual revenue generated from servicing activities included contractually specified servicing fees, as well as late fees and other ancillary servicing revenue, which were recorded within loan servicing and other fees as follows for the years ended December 31, 20222023 and 2021:2022:
20222021
202320232022
Servicing fees from servicing portfolioServicing fees from servicing portfolio$218,734 $189,097 
Late feesLate fees5,825 5,429 
Other ancillary servicing revenue, net(1,156)233 
Other ancillary servicing revenue and fees
Total loan servicing and other feesTotal loan servicing and other fees$223,403 $194,759 

At December 31, 20222023 and 2021,2022, the UPB of mortgage loans serviced totaled $78.9$85.0 billion and $70.9$78.9 billion, respectively. Conforming conventional loans serviced by the Company are sold to FNMA or FHLMC programs on a nonrecourse basis, whereby foreclosure losses are generally the responsibility of FNMA and FHLMC and not the Company. Similarly, certain loans serviced by the Company are secured through GNMA programs, whereby the Company is insured against loss by the FHA or partially guaranteed against loss by the VA.
The key assumptions used to estimate the fair value of MSRs are prepayment speeds, the discount rate and costs to service. Increases in prepayment speeds generally have an adverse effect on the value of MSRs as the underlying loans prepay faster. In a declining interest rate environment, the fair value of MSRs generally decreases as prepayments increase and therefore, the estimated life of the MSRs and related cash flows decrease. Decreases in prepayment speeds generally have a positive effect on the value of MSRs as the underlying loans prepay less frequently. In a rising interest rate environment, the fair value of MSRs generally increases as prepayments decrease and therefore, the estimated life of the MSRs and related cash flows increase. Increases in the discount rate generally have an adverse effect on the value of the MSRs. The discount rate is risk adjusted for key factors such as uncertainty in the mortgage banking industry due to its reliance on external influences (interest rates, regulatory changes, etc.), premium for market liquidity, and credit risk. A higher discount rate would indicate higher uncertainty of the future cash flows. Conversely, decreases in the discount rate generally have a positive effect on the value of the MSRs. Increases in the costs to service generally have an adverse effect on the value of the MSRs as an increase in costs to service would reduce the Company’s future net cash inflows from servicing a loan. Conversely, decreases in the costs to service generally have a positive effect on the value of the MSRs. MSR uncertainties are hypothetical and do not always have a direct correlation with each assumption. Changes in one assumption may result in changes to another assumption, which might magnify or counteract the uncertainties.
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The following table illustrates the impact of adverse changes on the prepayment speeds, discount rate and cost to service at two different data points at December 31, 20222023 and 2021,2022, respectively:
Prepayment SpeedsDiscount RateCost to Service (per loan)
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
Prepayment SpeedsPrepayment SpeedsDiscount RateCost to Service (per loan)
10% Adverse
Change
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
10% Adverse
Change
20% Adverse
Change
December 31, 2023
Mortgage servicing rights
Mortgage servicing rights
Mortgage servicing rights
December 31, 2022December 31, 2022
Mortgage servicing rightsMortgage servicing rights$(36,298)$(70,878)$(50,392)$(96,848)$(11,880)$(24,162)
December 31, 2021
Mortgage servicing rightsMortgage servicing rights$(35,704)$(69,207)$(23,135)$(45,139)$(7,875)$(16,288)
Mortgage servicing rights
NOTE 8 - 8—MORTGAGE LOANS HELD FOR SALE
The Company sells substantially all of its originated mortgage loans into the secondary market. The Company may retain the right to service some of these loans upon sale through ownership of servicing rights. A reconciliation of the changes in mortgage loans held for saleMLHS to the amounts presented in the Consolidated Statements of Cash Flows for the years ended December 31, 20222023 and 20212022 is set forth below:
20222021
202320232022
Balance at the beginning of periodBalance at the beginning of period$2,204,216 $2,368,777 
Origination of mortgage loans held for saleOrigination of mortgage loans held for sale19,220,547 37,178,171 
Proceeds on sale of and payments from mortgage loans held for saleProceeds on sale of and payments from mortgage loans held for sale(21,062,670)(39,029,444)
Mortgage loans acquired (see Note 3)— 465,020 
Gain on sale of mortgage loans excluding fair value of other financial instruments, net
Gain on sale of mortgage loans excluding fair value of other financial instruments, net
Gain on sale of mortgage loans excluding fair value of other financial instruments, netGain on sale of mortgage loans excluding fair value of other financial instruments, net528,243 1,289,465 
Valuation adjustment of mortgage loans held for saleValuation adjustment of mortgage loans held for sale(44,561)(67,773)
Balance at the end of periodBalance at the end of period$845,775 $2,204,216 
At December 31, 2022,
NOTE 9—REVERSE MORTGAGE LOANS HELD FOR INVESTMENT AND HMBS-RELATED BORROWINGS
A reconciliation of the changes in reverse mortgage loans held for sale included UPBinvestment and HMBS-related borrowings for the period presented is below:
December 31, 2023
Reverse Mortgage Loans Held for Investment
HMBS-Related Borrowings(1)
Balance — beginning of period$— $— 
Originations and purchases109,589 — 
Securitization of HECM loans and tails accounted for as a financing (including realized fair value changes)— (106,691)
Acquisition of loans held for investment, net(2)
189,770 (187,221)
Repayments (principal payments received)(5,089)5,138 
Change in fair value recognized in earnings(3)
21,642 (13,409)
Balance — end of period$315,912 $(302,183)
Securitized loans (pledged to HMBS-related borrowings)$307,998 $(302,183)
Unsecuritized loans and tail advances7,914 
Total$315,912 
_____________________________
(1)HMBS-related borrowings represent the issuance of pools of HMBS, which are guaranteed by GNMA, to third-party security holders. The Company accounts for the underlyingtransfers of these advances in the related HECM loans of $868.8 million and had a fair value of $845.8 million. At December 31, 2021,as secured borrowings, retaining the initial HECM loans in the Consolidated Balance Sheet as reverse mortgage loans held for investment and recording the pooled HMBS as HMBS-related borrowings.
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(2)During 2023, the Company purchased a reverse mortgage servicing portfolio of HECM loans securitized in Ginnie Mae pools. As the Ginnie Mae HMBS program does not qualify for sale included UPBaccounting, the transaction conveyed the HECM loans and associated HMBS-related borrowings to us. The Company has accounted for this transaction as a secured financing, as a purchase of loans held for investment and assumption of an HMBS securitization liability for the underlying loans of $2.2 billionobligation to Ginnie Mae.
(3)See further breakdown in the table below.
Gain on Reverse Mortgage Loans Held for Investment and had aHMBS-related Borrowings
Gain on Reverse Mortgage Loans Held for InvestmentDecember 31, 2023
Gain on new originations(1)
$4,172 
Gain on tail securitizations(2)
195 
Net interest income78 
Change in fair value of reverse mortgage loans held for investment3,788 
Fair value gain recognized in earnings(3)
8,233 
Gain on reverse mortgage loans held for investment$8,233 
_____________________________
(1)Includes the changes in fair value of $2.2 billion.newly originated loans held for investment in the period from origination through securitization date.
(2)Includes the cash realized gains upon securitization of tails.
(3)See breakdown between Loans held for investment and HMBS-related borrowings in the table above.
Below are the significant unobservable inputs used to value the reverse mortgage loans held for investment and HMBS-related borrowings:
December 31, 2023
Unobservable InputRange (Weighted Average)
Life in years0.1 - 8.9 (7.2)
Discount rate12.0% - 12.0% (12.0%)
Conditional prepayment rate including voluntary and involuntary prepayments6.9% - 11.3% (8.1%)
NOTE 9 - 10—LEASES
The Company leases office space under operating lease agreements that have initial terms ranging from 1 to 12 years. Some leases include one or more options to exercise renewal terms, generally at the Company's sole discretion, that can extend the lease term. Certain leases contain rights to terminate whereby those termination options are held by either the Company, the lessor, or both parties. These options to extend or terminate a lease are included in the lease term only when it is reasonably certain that the Company will exercise that option. The Company’s leases generally do not contain any material restrictive covenants.
All leases recognized in the Company's Consolidated Balance Sheets as of December 31, 20222023 and 20212022 are classified as operating leases, which include leases related to the asset classes reflected in the table below. ROU assets are included in other assets in the Company's Consolidated Balance Sheets.
20222021
Office leases$74,603 $86,231 
Equipment57 253 
Total right-of-use assets$74,660 $86,484 
Office leases$85,892 $97,551 
Equipment85 285 
Total lease liability$85,977 $97,836 

20232022
Office leases$65,273 $74,603 
Equipment— 57 
Total right-of-use assets$65,273 $74,660 
Office leases$75,832 $85,892 
Equipment— 85 
Total lease liability$75,832 $85,977 
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The following table summarizes the components of the Company's gross operating lease costs incurred during the years ended December 31, 20222023 and 2021:2022:
20222021 20232022
Operating lease costOperating lease cost$26,085 $25,311 
Short-term lease costShort-term lease cost3,374 2,334 
Variable lease costVariable lease cost4,664 3,821 
Total lease costTotal lease cost$34,123 $31,466 
The weighted-average lease term and discount rate used are as follows:
December 31,
20222021
December 31,December 31,
202320232022
Weighted-average lease term (years)Weighted-average lease term (years)5.76.1Weighted-average lease term (years)5.15.7
Weighted-average discount rateWeighted-average discount rate4.0 %3.8 %Weighted-average discount rate4.1 %4.0 %
The following table summarizes supplemental cash flow information related to operating leases:
20222021
202320232022
Cash paid for operating leasesCash paid for operating leases$15,972 $21,705 
Right-of-use assets obtained in exchange for new operating lease obligations$16,008 $18,839 
Right-of-use assets obtained in exchange for new operating lease liabilities
Minimum future commitments by year for the Company's long-term operating leases as of December 31, 20222023 are presented in the table below. Such commitments are reflected at undiscounted values and are reconciled to the discounted present value recognized in the balance sheet as follows:
Amount
2023$23,646 
AmountAmount
2024202418,021 
2025202513,506 
2026202610,135 
202720278,538 
2028
ThereafterThereafter22,250 
Total future minimum lease paymentsTotal future minimum lease payments$96,096 
Less: imputed interestLess: imputed interest(10,119)
Total lease liabilitiesTotal lease liabilities$85,977 
NOTE 10 - 11—GOODWILL AND INTANGIBLE ASSETS, NET
Goodwill
The changes in the carrying amount of goodwill allocated to the origination segment are presented in the following table:
Balance at December 31, 2020$62,834 
Goodwill acquired (see Note 3)112,310 
Balance at December 31, 2021$175,144 
Measurement period adjustmentPurchase accounting adjustments(1)
(1,710)
Goodwill acquired (see Note 3)Acquisition3,335 
Balance at December 31, 2022176,769 
Purchase accounting adjustments758 
Acquisitions8,654 
Balance at December 31, 2023$176,769186,181 
______________________________
(1)The CompanyNo impairment charges were recorded a measurement period adjustment that included a decrease to goodwill of $1.7 million and an increase to income tax receivable of $1.7 million. This adjustment did not impact the Company's statements of income.
During the fourth quarter of 2022, the Company performed its annual impairment test. Due to the Company's Origination unit recognizing a net loss during the fourth quarter, the Company performed a quantitative assessment for its Origination reporting unit, the only reporting unit with a goodwill balance. Theyears ended December 31, 2023 and 2022.
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quantitative assessment concluded the fair value of the Company's Origination reporting unit was in excess of its carrying value and no impairment was recognized. No impairment charge was recorded in 2021.

Intangible Assets, Net
The following table presents the Company's intangible assets, net as of December 31, 2023 and 2022:
December 31, 2023December 31, 2023December 31, 2022
Gross IntangiblesAccumulated AmortizationNet IntangiblesWeighted Average Amortization Period (Years) Gross IntangiblesAccumulated AmortizationNet IntangiblesGross IntangiblesAccumulated AmortizationNet Intangibles
Referral networkReferral network$42,300 $10,575 $31,725 4.2
Non-compete agreementsNon-compete agreements2,700 1,350 1,350 0.1
$45,000 $11,925 $33,075 4.3
Amortization expense related to intangible assets was $8.0 million and $4.0 million for each of the years ended December 31, 20222023 and 2021,2022, respectively.
As of December 31, 2022,2023, expected amortization expense for the unamortized acquired intangible assets for the next five years and thereafter is as follows:
Amount
2023$7,950 
AmountAmount
202420247,500 
202520257,050 
202620267,050 
202720273,525 
$33,075 
$
NOTE 11 - 12—INVESTOR RESERVES
The Company’s estimate of the investor reserves considers the current macro-economic environment and recent repurchase trends; however, if the Company experiences a prolonged period of higher repurchase and indemnification activity, then the realized losses from loan repurchases and indemnifications may ultimately be in excess of the liability. The maximum exposure under the Company’s representations and warranties would be the outstanding principal balance and any premium received on all loans ever sold by the Company, less any loans that have already been paid in full by the mortgagee, that have defaulted without a breach of representations and warranties, that have been indemnified via settlement or make-whole, or that have been repurchased. Additionally, the Company may receive relief of certain representations and warranty obligations on loans sold to FNMA or FHLMC on or after January 1, 2013 if FNMA or FHLMC satisfactorily concludes a quality control loan file review or if the borrower meets certain acceptable payment history requirements within 12 or 36 months after the loan is sold to FNMA or FHLMC.
The activity of the investor reserves was as follows for the years ended December 31, 20222023 and 2021:2022:
20222021
Balance — beginning of year$18,437 $14,535 
Benefit from investor reserves(9,219)(7,694)
Investor reserves acquired from RMS— 1,507 
Provision for investor reserves charged to operations6,876 10,089 
Balance — end of year$16,094 $18,437 

20232022
Balance — beginning of year$16,094 $18,437 
Benefit from investor reserves(4,796)(9,219)
Provision for investor reserves8,675 6,876 
Balance — end of year$19,973 $16,094 
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NOTE 12 - 13—WAREHOUSE LINES OF CREDIT, NET
Warehouse lines of credit consisted of the following at December 31, 20222023 and 2021.2022. Changes subsequent to December 31, 20222023 have been described in the notes referenced with the below table.
Maturity as of December 31,
2022
20222021
$600 million master repurchase facility agreement(1)
January 2023$47,565 $472,646 
Maturity as of December 31,
2023
Maturity as of December 31,
2023
20232022
$345 million master repurchase facility agreement(1)
$150 million master repurchase facility agreement(2)
$150 million master repurchase facility agreement(2)
August 202310,848 147,750 
$300 million master repurchase facility agreement(3)
$300 million master repurchase facility agreement(3)
March 2023189,512 295,444 
$200 million master repurchase facility agreement(4)
$200 million master repurchase facility agreement(4)(5)
$200 million master repurchase facility agreement(4)(5)
May 2023110,605 146,182 
$200 million master repurchase facility agreement(5)
September 202316,131 133,772 
$400 million master repurchase facility agreement(6)
June 202381,353 377,416 
$300 million master repurchase facility agreement(6)
$100 million master repurchase facility agreement(7)
$100 million master repurchase facility agreement(7)
April 202356,237 117,935 
$50 million master repurchase facility agreement(8)
$50 million master repurchase facility agreement(8)
N/A— 136,173 
$75 million master repurchase facility agreement(9)
$75 million master repurchase facility agreement(9)
March 202540,096 33,452 
$200 million master repurchase facility agreement(10)
$200 million master repurchase facility agreement(10)
N/A— 26,947 
$200 million master repurchase facility agreement(11)
N/A162,454 35,099 
$75 million master repurchase facility agreement(12)
N/A— 5,727 
714,801 1,928,543 
836,335
Prepaid commitment feesPrepaid commitment fees(1,650)(1,065)
Net warehouse lines of credit$713,151 $1,927,478 
Warehouse lines of credit, net

(1)The variable interest rate is calculated using a base rate tied to the Secured Overnight Financing Rate ("SOFR").SOFR. Subsequent to December 31, 2022,2023, this facility was reduced to $345.0 million and the agreement was amended to extend the maturity date to January 2024.$165.0 million.
(2)The variable interest rate is calculated using a base rate tied to SOFR, plus the applicable interest rate margin. This line of credit requires a minimum deposit of $750,000.$750,000, included in restricted cash.
(3)The variable interest rate is calculated using a base rate tied to SOFR, plus the applicable interest rate margin. This facility requires a minimum deposit to $1.5 million.million, included in restricted cash.
(4)The variable interest rate is calculated using a base rate plus SOFR, with a floor of 0.25%0.375% plus the applicable interest rate margin. This facility requires a minimum deposit of $300,000, included in restricted cash.
(5)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.40%, plus the applicable interest rate margin.
(6)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.50%, plus the applicable interest rate margin. Subsequent to December 31, 2022, this facility was reduced to $300.0 million.
(7)The variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.25%, plus the applicable interest rate margin.facility matured in July 2023 and was not renewed.
(8)The variable interest rate is calculated using a base rate tied to SOFR, plus the applicable interest rate margin. This facility’s maturity date is 30 days from written notice by either the financial institution or the Company.
(9)The interest rate on this facility is 3.375%. This facility is used for GNMA delinquent buyouts. Each buyout represents a separate transaction that can remain on the facility for up to four years.
(10)This facility matured in January 2022 and was not renewed.
(11)This facility agreement is due on demand and the variable interest rate is calculated using a base rate tied to SOFR with a floor of 0.75%.
(12)This facility was terminated prior to maturity.
The weighted average interest rate for warehouse lines of credit was 3.3%7.0% and 2.4%3.3% at December 31, 20222023 and 2021,2022, respectively. All warehouse lines of credit are collateralized by underlying mortgages and related documents. Existing balances on warehouse lines are repaid through the sale proceeds from the collateralized loans held for sale. The Company had cash balances of $50.7$8.7 million and $46.7$50.7 million in its warehouse buy down accounts as offsets to certain lines of credit at December 31, 2023 and 2022, and 2021, respectively.
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The agreements governing the Company’s warehouse lines of credit contain covenants that include certain financial requirements, including maintenance of maximum adjusted leverage ratio, minimum net worth, minimum tangible net worth, minimum liquidity, positive quarterlyadjusted pre-tax net income and limitations on additional indebtedness, dividends, sale of assets, and decline in the mortgage loan servicing portfolio’s fair value. At December 31, 20222023 and 2021,2022, the Company believes it was in compliance with all debt covenants.
The Company has an optional short-term financing agreement between FNMA and the lender described as “As Soon As Pooled” ("ASAP"). The Company can elect to assign FNMA Mortgage BackedMortgage-Backed Security ("MBS"(“MBS”)
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trades to FNMA in advance of settlement and enter into a financing transaction and revenue related to the assignment is deferred until the final pool settlement date. The Company determines utilization based on warehouse availability and cash needs. There was no outstanding balance as of December 31, 20222023 and 2021.2022.
NOTE 13 - 14—NOTES PAYABLE
Revolving Notes
In January 2014, theThe Company entered into an agreement for a revolving note from one of its warehouse banks, which it can draw upon as needed and has renewed on an annual basis.needed. The agreement currently expires in August 2027. Borrowings on the revolving note are collateralized by the Company’s GNMA MSRs. Monthly interest on the outstanding balance is calculated using a base rate tied to the SOFR rate plus the applicable margin, with a SOFR floor of 0.5%. The revolving note also has an unused facility fee on the average unused balance, which is also paid quarterly. The unused facility fee is waived if the average outstanding balance exceeds 50% of the available facility. The revolving note has a maximum committed amount of $135.0 million and the agreement allows for the Company to increase the committed amount up to $200.0a maximum of $200.0 million. In August 2022, the Company amended and restated the agreement to extend the expiration date of the revolving notes to August 2027. The Company has the option to convert the outstanding balance of the revolving note into a term note at its discretion.At December 31, 20222023 and 2021,2022, the Company had $20.0$31.0 million and $60.0$20.0 million, respectively, in outstanding borrowings on this credit facility.
In July 2017, theThe Company entered intohas an agreement for a revolving note of up to $25.0$100.0 million from one of its warehouse banks, which it can draw upon as needed and has renewed on an annual basis. In July 2020, the Company amended theneeded. The agreement by extending the expiration date to July 2021 and increasing the revolving note up to $65.0 million. In July 2021, the Company amended the agreement by extending the expiration date to July 2022. In February 2022, the Company again amended the agreement and increased the revolving note up to $100.0 million. In June 2022, the Company further amended the agreement by extending the expiration date to June 2023.currently expires in September 2024. Borrowings on the revolving note are collateralized by the Company’s FHLMC MSRs. Monthly interest on the outstanding balance is calculated using a base rate tied to the SOFR rate plus the applicable margin, with a floor of 0.50%. The revolving note also hashad an unused facility fee on the average unused balance, which iswas also paid quarterly. The unused facility fee iswas waived if the average outstanding balance exceedsexceeded 35% of the available combined warehouse and MSR facility. In September 2023 the revolving note was amended to remove the unused facility fee. The lender has the option to convert the outstanding balance of the revolving note into a term note at its discretion. At December 31, 20222023 and 2021,2022, the Company had $30.0 million balance and no balance, respectively, in outstanding borrowings on this credit facility.
In September 2023, the Company entered into a new revolving note agreement, which it can draw upon as needed. The agreement currently expires in September 2028. Borrowings on the revolving note are collateralized by the Company’s FNMA MSRs. Monthly interest on the outstanding balance is calculated using a base rate tied to the SOFR rate plus the applicable margin, with a SOFR floor of 2.0%. The revolving note has a committed amount of $250.0 million and $65.0the agreement allows for the Company to increase the committed amount up to a maximum of $400.0 million. At December 31, 2023, the Company had $87.8 million respectively, in outstanding borrowings on this credit facility.
Term Note
In January 2014, theThe Company entered intohad a term note agreement with one of its warehouse banks collateralized by the Company’s FNMA MSRs. In March 2021, theThe term note was amended and restated, at which time there was an outstandinghad a committed amount of $76.5 million. The outstanding amount of $76.5$125.0 million was rolled into a new term note with a commitment of $125.0 million. The note allowsand the agreement allowed for the Company to increase the committed amount to be increasedup to a maximum of $175.0 million. The Company could draw on the committed amount through March 2022 and the note matures inhad a maturity date of March 2024. Interest on the principal iswas paid monthly and iswas based upon a margin plus the highest of the (i) Prime Rate, (ii) Federal Funds Rate plus 0.5%, or (iii) the Eurodollar Base Rate plus 1.0%. Principal payments of 5% of the outstanding balance as of March 31, 2022 arewere due quarterly beginning April 15, 2022, with the remaining principal balance due upon maturity. The term note also hashad an unused facility fee on the average unused balance, which iswas also paid quarterly. In September 2023, the Company paid in full the $87.5 million remaining balance due on the term note with funds borrowed under a new revolving note agreement with a different lender (see section above describing the new revolving note agreement). At December 31, 2023 there was no outstanding balance on this facility. As of December 31, 2022, and 2021, the Company had an outstanding balance of $106.3 million and $125.0 million, respectively, on this facility.
The minimum calendar year payments of the Company’s term note as of December 31, 2022 are as follows:
2023$25,000 
202481,250 
Total$106,250 

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NOTE 14 - 15—INCOME TAXES
The components of income tax expense or benefit were as follows for the years ended December 31, 20222023 and 2021:2022:
20222021
Current tax expense (benefit):
202320232022
Current tax (benefit) expense:
Federal
Federal
FederalFederal$(199)$48,368 
StateState870 13,346 
$671 $61,714 
Deferred tax expense:
$
Deferred tax (benefit) expense:
Federal
Federal
FederalFederal$72,764 $31,568 
StateState17,954 9,867 
90,718 41,435 
Income tax expense$91,389 $103,149 
(7,941)
Income tax (benefit) expense
The following table presents a reconciliation of the recorded income tax expense or benefit of continuing operations to the amount of taxes computed by applying the applicable federal statutory tax rate of 21.0% to income or loss from continuing operations before income taxes, as of December 31, 20222023 and 2021,2022, respectively:
20222021
AmountPercentAmountPercent
Income tax expense at federal statutory rate$88,204 21.0 %$81,254 21.0 %
202320232022
AmountAmountPercentAmountPercent
Income tax (benefit) expense at federal statutory rateIncome tax (benefit) expense at federal statutory rate$(9,688)21.0 %$88,204 21.0 %
State income taxes, net of federal tax benefitState income taxes, net of federal tax benefit16,297 3.9 %19,449 5.0 %State income taxes, net of federal tax benefit2,811 (6.1)(6.1)%16,297 3.9 3.9 %
Contingent considerationContingent consideration(9,480)(2.3)%— — %Contingent consideration— — — (9,480)(9,480)(2.3)(2.3)%
Nondeductible compensationNondeductible compensation(876)(0.2)%2,092 0.5 %Nondeductible compensation485 (1.0)(1.0)%(876)(0.2)(0.2)%
Permanent itemsPermanent items(2,150)(0.5)%789 0.2 %Permanent items426 (0.9)(0.9)%(2,150)(0.5)(0.5)%
Federal and state tax credits, net of federal tax benefitFederal and state tax credits, net of federal tax benefit(520)(0.1)%(648)(0.2)%Federal and state tax credits, net of federal tax benefit(804)1.7 1.7 %(520)(0.1)(0.1)%
Other, netOther, net(86)0.0 %213 0.2 %Other, net(224)0.5 0.5 %(86)0.0 0.0 %
$91,389 21.8 %$103,149 26.7 %
Total income tax (benefit) expenseTotal income tax (benefit) expense$(6,994)15.2 %$91,389 21.8 %
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The tax effects of significant temporary differences which gave rise to the Company’s deferred tax assets and liabilities are as follows at December 31, 20222023 and 2021:2022:
20222021
202320232022
Deferred tax assets:Deferred tax assets:
Investor reserves
Investor reserves
Investor reservesInvestor reserves$8,304 $8,979 
Accrued compensation and benefitsAccrued compensation and benefits3,695 3,249 
Derivatives, netDerivatives, net515 — 
Deferred compensationDeferred compensation16,519 16,522 
Lease liabilityLease liability21,551 24,727 
Other accrued liabilities— 195 
R&D credit carryforwards836 — 
Research and development credit carryforwards
Research and development credit carryforwards
Research and development credit carryforwards
Net operating loss carryforwardsNet operating loss carryforwards12,313 — 
Capitalized research and experimental expendituresCapitalized research and experimental expenditures4,259 — 
Charitable contributionsCharitable contributions135 — 
Total deferred tax assetsTotal deferred tax assets$68,127 $53,672 
Deferred tax liabilities:Deferred tax liabilities:
Mortgage servicing rightsMortgage servicing rights$(273,101)$(160,966)
Mortgage servicing rights
Mortgage servicing rights
Intangible assetsIntangible assets(1,017)(3,537)
Trading securitiesTrading securities(24)(27)
Derivatives, net— (6,542)
Other accrued liabilities
Other accrued liabilities
Other accrued liabilitiesOther accrued liabilities(5,957)— 
Right-of-use assetsRight-of-use assets(19,424)(22,642)
Securitized reverse mortgage
Property and equipmentProperty and equipment(1,567)(2,203)
Total deferred tax liabilitiesTotal deferred tax liabilities(301,090)(195,917)
Net deferred tax liabilitiesNet deferred tax liabilities$(232,963)$(142,245)

At December 31, 2022,2023, the Company has federal and state net operating loss ("NOL"(“NOL”) carryforwards of approximately $50.1$76.9 million and $35.7$70.8 million, respectively. The federal NOL carryforwards can be carried forward indefinitely and can offset up to 80% of future taxable income each year. The state NOL carryforwards begin to expire in 2027. The Company does not expect the federal and state net operating loss carryforwards to expire unused.
At December 31, 2022,2023, the Company has federal and state research tax credit carryforwards of approximately $0.5$1.6 million and $0.4$0.8 million, respectively. The federal research tax credit carryovers begin to expire in 2042 and the state tax credit carryovers do not expire and can be carried forward indefinitely until utilized.
In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Management considers the scheduled reversal of deferred tax liabilities including the impact of available carryback and carryforward periods and projected future taxable income. Based upon the level of historical taxable income and projections for future taxable income over the periods in which the deferred tax assets are deductible, management believes it is more likely than not that the Company will realize the benefits of these deductible differences. There are no valuation allowances on deferred tax assets as of December 31, 20222023 or 2021.2022.
The Company records interest related to unrecognized tax benefits in interest expense and records penalties as a component of income taxes. There are no unrecognized tax benefits as of December 31, 20222023 or 2021,2022, and there were no changes in unrecognized tax benefits during the year. The Company is required to analyze all open years, as defined by the statutes of limitations, for all major jurisdictions, which includes federal and state jurisdictions. The Company is no longer subject to federal examinations prior to 20192020 tax year or for state examinations prior to 20182019 tax year.
NOTE 15 - 16—STOCKHOLDERS' EQUITY AND EARNINGS (LOSS) PER SHARE
Basic earnings per share is computed based on the weighted average number of shares of Class A and Class B common stock outstanding during the period using the two-class method. Diluted earnings per share is computed based on the weighted average number of shares plus the effect of dilutive potential common shares
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outstanding during the period using the treasury stock method. Dilutive potential common shares include RSUs for Class A common stock.
The following table sets forth the components of basic and diluted earnings per share for the years ended December 31, 2022 and 2021:
20222021
Net income attributable to Guild$328,598 $283,773 
Weighted-average shares outstanding, Class A Common Stock20,648 20,178 
Weighted-average shares outstanding, Class B Common Stock40,333 40,333 
Weighted-average shares outstanding - basic60,981 60,511 
Add dilutive effects of non-vested shares of restricted stock - Class A398 314 
Weighted-average shares outstanding - diluted61,379 60,825 
Basic earnings per share:
Class A and Class B Common Stock$5.39 $4.69 
Diluted earnings per share:
Class A and Class B Common Stock$5.35 $4.67 
No shares were excluded from the calculation of earnings per share as a result of being anti-dilutive.
CapitalCommon Stock
The Company has two classes of common stock: Class A and Class B. The Company's Class A common stock is traded on the New York Stock Exchange under the symbol “GHLD.” There is no public market for the
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Company’s Class B common stock. However, under the terms of the Company’s Certificate of Incorporation, the holder of Class B common stock may convert any portion or all of the holder’s shares of Class B common stock into an equal number of shares of Class A common stock at any time.
The holders of shares of Class A common stock and Class B common stock are entitled to dividends when and if declared by the Company’s Board of Directors out of legally available funds. Any stock dividend must be paid in shares of Class A common stock with respect to Class A common stock and in shares of Class B common stock with respect to Class B common stock.
The voting powers, preferences and relative rights of Class A common stock and Class B common stock are identical in all respects, except that the holders of shares of Class A common stock have one vote per share and the holders of shares of Class B common stock have ten votes per share.
Restricted Stock Units
The Company issues RSUs under the 2020 Plan, which represent the right to receive, upon vesting, one share of the Company’s Class A common stock. The number of potentially dilutive shares related to RSUs is based on the number of shares, if any, that would be issuable at the end of the respective reporting period, assuming that date was the end of the vesting period.
Unvested RSUs under the 2020 Plan have rights to dividends, which entitle holders to the same dividend value per share as holders of common shares in the form of DEUs. DEUs will be credited as additional RSUs on the dividend payment date, will vest on the same date as the underlying RSUs and are forfeited if the underlying RSUs forfeit prior to vesting. The number of additional RSUs credited will equal (1) the per share cash dividend amount, multiplied by (2) the number of RSUs, divided by (3) the fair market value of a share of Class A common stock on the last trading day before the date of the dividend payment, rounded up to the nearest whole number of RSUs.
Common Stock Dividends
The Company declared and paid dividends of $0.50 per share on its Class A and Class B common stock on September 7, 2023 totaling $30.5 million and paid no such dividends in 2022.
In conjunction with the payment of Guild's dividend in 2023, Guild issued 95,413 DEUs to holders of RSUs. Since the DEUs are forfeitable, the value of the DEUs was recorded as a reduction to retained earnings and a credit to additional paid-in capital.
Share Repurchase Program
On May 5, 2022, the Company’s Board of Directors authorized the Company to repurchase up to $20.0 million of the Company’s outstanding Class A common stock over the next 24 months from such date. The share repurchase program allows the Company to repurchase shares of its Class A common stock from time to time on the open market or in privately negotiated transactions. The Company is not obligated to purchase any shares under the share repurchase program and the timing of any repurchases will depend on a number of factors, including, but not limited to, stock price, trading volume, market conditions, and other general business considerations. The share repurchase program may be modified, suspended or terminated by the Company’s Board of Directors at any time. The Company intends to fund any repurchases under the share repurchase program with cash on hand. During year ended December 31, 2022,2023, the Company repurchased and subsequently retired 543,864286,398 shares of the Company’s Class A common stock at an average purchase price of $10.56$11.41 per share. As of December 31, 2022, $14.42023, $11.2 million remains available for repurchase.
Earnings (loss) Per Share
Basic earnings or loss per share is computed based on the weighted average number of shares of Class A and Class B common stock outstanding during the period using the two-class method. Diluted earnings or loss per share is computed based on the weighted average number of shares plus the effect of dilutive potential common shares outstanding during the period using the treasury stock method. Dilutive potential common shares include RSUs for Class A common stock.
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The following table sets forth the components of basic and diluted earnings per share for the years ended December 31, 2023 and 2022:
20232022
Net (loss) income attributable to Guild$(39,009)$328,598 
Weighted-average shares outstanding, Class A Common Stock20,634 20,648 
Weighted-average shares outstanding, Class B Common Stock40,333 40,333 
Weighted-average shares outstanding - basic60,967 60,981 
Add dilutive effects of unvested shares of restricted stock - Class A— 398 
Weighted-average shares outstanding - diluted60,967 61,379 
Basic (loss) earnings per share:
Class A and Class B Common Stock$(0.64)$5.39 
Diluted (loss) earnings per share:
Class A and Class B Common Stock$(0.64)$5.35 
Approximately 0.7 million potential shares of Class A common stock related to unvested RSUs were excluded from the calculation of diluted loss per share for the year ended December 31, 2023 because they were anti-dilutive due to the net loss. No shares of Class A common stock were excluded from the calculation of earnings per share as a result of being anti-dilutive for the year ended December 31, 2022.
NOTE 16 - 17—STOCK-BASED COMPENSATION AND EMPLOYEE BENEFIT PLANS
Incentive Plan
In October 2020, the Company’s stockholders approved the 2020 Omnibus Incentive Plan, (the “2020 Plan”), which is administered by the Compensation Committee of the Board of Directors. The 2020 Plan reserves for issuance a total of 5.5 million shares of Class A common stock to the Company's officers, directors, employees or consultants eligible to receive awards under the 2020 Plan.
The 2020 Plan provides for the granting of incentive stock options, nonstatutorynonqualified stock options, stock appreciation rights, restricted stock awards, restricted stock unitunits, other stock-based awards, cash awards or a combination of the foregoing, to employees, directors or consultants, provided that only employees may be granted incentive stock options.
As of December 31, 2022,2023, there were approximately 3.32.8 million shares of Class A common stock available to be granted under the 2020 Plan. The 2020 Plan will terminate ten years after its adoption, unless terminated earlier by the Company’s Board of Directors.
Restricted Stock Units
RSUs granted to employees generallyin connection with the Company's IPO vest 25% on the second and third anniversary of the grant and 50% on the fourth anniversary or ratably annuallyanniversary. Subsequent RSUs granted to employees vest over a period ofone to three years. RSUs granted to non-employee directors generally vest on the first anniversary of the grant. RSUs are authorized to settle in shares of the Company's Class A common stock.
The following table shows a summary of the unvested restricted stockRSUs under the 2020 Plan as of December 31, 20222023 as well as activity during the year:
Weighted Average
Number of
Shares
Grant Date
Fair Value
Restricted stock awards, unvested, December 31, 20211,585,947 $14.95 
Weighted AverageWeighted Average
Number of
Shares
Number of
Shares
Grant Date
Fair Value
Restricted stock units, unvested, December 31, 2022
GrantedGranted689,476 9.23 
VestedVested(520,142)13.96 
ForfeitedForfeited(68,649)13.48 
Restricted stock awards, unvested, December 31, 20221,686,632 $12.78 
Restricted stock units, unvested, December 31, 2023

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Compensation costs recognized for these restricted stock grants were approximately $7.3$8.7 million and $6.0$7.3 million for the years ended December 31, 2023 and 2022, and 2021, respectively. TheThe income tax benefit recognized related to this expense was approximately $1.4$0.9 million and $1.0$1.4 million for the years ended December 31, 20222023 and 2021,2022, respectively. As of December 31, 2022,2023, there was approximately $13.0$11.6 million of unrecognized compensation costs related to these restricted stock grants which we expectis expected to recognizebe recognized over a weighted average period of 1.5 years. The total fair value of RSUs vested during the next 1.9 years.years ended December 31, 2023 and 2022 was $7.5 million and $4.8 million, respectively.
Defined Contribution Plan
The Company has a 401(k) profit sharing plan covering substantially all employees. Employees may contribute amounts subject to certain Internal Revenue Service and plan limitations. The Company may make discretionary matching and nonelective contributions. Upon completion of the RMS acquisition of Residential Mortgage Services Holdings, Inc. (“RMS”) on July 1, 2021, employees of RMS were eligible to participate in the Company's 401(k) plan or continue participating in RMS’RMS’s plan through December 31, 2022. The RMS plan was merged into the Company's plan in January 2023. For the years ended December 31, 20222023 and 2021,2022, the Company contributed $8.8$7.1 million and $10.2$8.8 million, respectively, for 401(k) contributions and related administrative expenses.
Deferred Compensation PlanPlans
The Company has a deferred compensation plan for executives which was frozen effective December 31, 2007. Distribution of a participant’s vested balance is payable in a single lump sum upon death or disability, termination of employment, retirement after attaining age 65 (55 for participants who had an account balance in the plan as of May 1, 2001), or upon termination of the plan. Subsequent to December 31, 2022,During 2023, the Company distributed cash payments of $5.8 million under this plan. There were no distributions in 2022.
In 2017, the Company commenced a Non-Qualified Deferred Compensation Plan for certain highly compensated executives and employees that allows the participants to defer a portion of their earnings. Distribution of a participant’s vested balance is payable in a single lump sum upon death or disability, termination of employment, retirement, or upon termination of the plan.
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NOTE 17 - 18—COMMITMENTS AND CONTINGENCIES
Commitments to Extend Credit
The Company enters into IRLCs with customers who have applied for residential forward mortgage loans and meet certain credit and underwriting criteria. These commitments expose the Company to market risk if interest rates change and the loan is not economically hedged or committed to an investor. The Company is also exposed to credit loss if the loan is originated and not sold to an investor and the customer does not perform. The collateral upon extension of credit typically consists of a first deed of trust in the mortgagor’s residential property. Commitments to originate loans do not necessarily reflect future cash requirements as some commitments are expected to expire without being drawn upon. Total commitments to originate forward mortgage loans at December 31, 20222023 and 20212022 were approximately $0.8 billion$821.9 million and $2.4 billion,$810.5 million, respectively.
The Company manages the interest rate price risk associated with its outstanding interest rate lock commitmentsIRLCs and loans held for sale by entering into derivative loan instruments such as forward loan sales commitments, mandatory delivery commitments, options and futures contracts. Total commitments related to these derivatives at December 31, 20222023 and 20212022 were approximately $1.1 billion$933.9 million and $3.2$1.1 billion, respectively.
The Company has originated reverse mortgage loans under which the borrowers have additional borrowing capacity of $107.3 million at December 31, 2023. This additional borrowing capacity is available on a scheduled or unscheduled payment basis. The Company also had short-term commitments to lend $0.3 million in connection with our reverse mortgage loans, outstanding at December 31, 2023. The Company finances origination of reverse mortgage loans with warehouse lines.
Legal Proceedings
The Company is involved in various lawsuits arising in the ordinary course of business. While the ultimate results of these lawsuits cannot be predicted with certainty, management does not expect that these matters will have a material adverse effect on the consolidated financial position or results of operations of the Company.
NOTE 18 - 19—RELATED PARTY TRANSACTIONS
On January 1, 2019, one of GMC’s former executives retired, which triggered a repurchase of the executive’s membership interest in Guild Management, LLC, and a one-time payout of $2.0 million of deferred
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compensation. GMC’s former parent, Guild Investors, LLC, sold 13.7038 shares of GMC to the executive in exchange for the executive’s membership interest in Guild Management, LLC. The executive in turn sold the shares back to GMC in exchange for a promissory note of $8.0 million, which is payable over 16 quarters. During 20222023 and 2021,2022, the Company made payments of $2.1$0.5 million and $2.1 million, respectively, to the executive, and $0.5 million remained unpaidthere is no remaining balance as of December 31, 2022.2023.
NOTE 19 - MINIMUM NET WORTH20—REGULATORY CAPITAL AND LIQUIDITY REQUIREMENTS
Certain secondary market investors and state regulators require the Company to maintain minimum net worth and capital requirements. To the extent that these requirements are not met, secondary market investors and/or the state regulators may utilize a range of remedies including sanctions, and/or suspension or termination of selling and servicing agreements, which may prohibit the Company from originating, securitizing or servicing these specific types of mortgage loans.
The Company is subject to the followingcertain minimum net worth, minimum capital ratio and minimum liquidity requirements established by the Federal Housing Finance Agency ("FHFA") for Fannie Mae and Freddie Mac Seller/Servicers, and Ginnie Mae for single family issuers.
Minimum Net Worth
The minimum net worth requirement for Fannie Mae and Freddie Mac is defined as follows:
Base of $2,500 plus 25 basis points of outstanding UPB for total loans serviced.
Adjusted/Tangible Net Worth comprises total equity less goodwill, intangible assets, affiliate receivables and certain pledged assets.
The minimum net worth requirement for Ginnie Mae is defined as follows:
Base of $2,500 plus 35 basis points of the issuer’s total single-family effective outstanding obligations.
Adjusted/Tangible Net Worth comprises total equity less goodwill, intangible assets, affiliate receivables and certain pledged assets.
Minimum Capital Ratio
For Fannie Mae, Freddie Mac and Ginnie Mae the Company is also required to hold a ratio of Adjusted/Tangible Net Worth to Total Assets greater than 6%.

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Minimum Liquidity
The minimum liquidity requirement for Fannie Mae and Freddie Mac is defined as follows:
3.5 basis points of total Agency servicing.
Incremental 200 basis points of total nonperforming Agency, measured as 90 plus day delinquencies, servicing in excess of 6% of the total Agency servicing UPB.
Allowable assets for liquidity may include: cash and cash equivalents (unrestricted); available for sale or held for trading investment grade securities (e.g., Agency MBS, Obligations of GSEs, US Treasury Obligations); and unused/available portion of committed servicing advance lines.
The minimum liquidity requirement for Ginnie Mae is defined as follows:
Maintain liquid assets equal to the greater of $1,000 or 10 basis points of the Company's outstanding single-family MBS.
The most restrictive of the minimum net worth and capital requirements require the Company to maintain a minimum adjusted net worth balance of $86,951$253.5 million and $84,482$87.0 million as of December 31, 20222023 and 2021,2022, respectively. As of December 31, 20222023 and 2021,2022, the Company was in compliance with this requirement.
In August 2022, FHFA and Ginnie Mae revised their minimum financial eligibility requirements. The requirements will be effective at various dates beginning September 30, 2023, for issuers of securities guaranteed by Ginnie Mae and seller/servicers of mortgage loans to Fannie Mae and Freddie Mac. The Company is evaluating the impact of the revised requirements.
NOTE 20 - 21—SEGMENTS
ASC 280, Segment Reporting, establishes the standards for reporting information about segments in financial statements. In applying the criteria set forth in that guidance, the Company has determined that it has two reportable segments — Origination and Servicing.
Origination — The Company operates its loan origination business throughout the United States. Its licensed sales professionals and support staff cultivate deep relationships with referral partners and clients and provide a customized approach to the loan transaction whether it is a purchase or refinance. The origination segment is primarily responsible for loan origination, acquisition and sale activities.
Servicing — The Company services loans out of its corporate office in San Diego, California. Properties of the loans serviced by the Company are disbursed throughout the United States and as of December 31, 20222023 the Company serviced at least one loan in forty-nine different states. The servicing segment provides a steady stream of cash flow to support the origination segment, and more importantly it allows for the Company to build long standinglong-standing client relationships that drive repeat and referral business back to the origination segment to recapture the client’s next mortgage transaction. The servicing segment is primarily responsible for the servicing activities of all loans in the Company’s servicing portfolio, which includes, but is not limited to, collection and remittance of loan payments, managing borrower’s impound accounts for taxes and insurance, loan payoffs, loss mitigation and foreclosure activities.
The Company does not allocate assets to its reportable segments as they are not included in the review performed by the Chief Operating Decision Maker for purposes of assessing segment performance and allocating resources. The balance sheet is managed on a consolidated basis and is not used in the context of segment reporting. The Company also does not allocate certain corporate expenses, which are represented by All Other in the tables below.
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The following table presents the financial performance and results by segment for the year ended December 31, 2023:
OriginationServicingTotal
Segments
All OtherTotal
Revenue
Loan origination fees and gain on sale of loans, net$501,789 $(486)$501,303 $— $501,303 
Gain on reverse mortgage loans held for investment and HMBS-related borrowings, net8,233 — 8,233 — 8,233 
Loan servicing and other fees— 246,144 246,144 — 246,144 
Valuation adjustment of mortgage servicing rights— (139,560)(139,560)— (139,560)
Interest income (expense)5,544 43,024 48,568 (10,528)38,040 
Other income, net805 199 1,004 23 1,027 
Net revenue516,371 149,321 665,692 (10,505)655,187 
Expenses
Salaries, incentive compensation and benefits456,059 31,298 487,357 42,504 529,861 
General and administrative57,683 11,191 68,874 14,339 83,213 
Occupancy, equipment and communication62,799 4,785 67,584 4,892 72,476 
Depreciation and amortization13,485 496 13,981 599 14,580 
Provision for foreclosure losses— 1,188 1,188 — 1,188 
Income tax benefit— — — (6,994)(6,994)
Net income (loss)$(73,655)$100,363 $26,708 $(65,845)$(39,137)
The following table presents the financial performance and results by segment for the year ended December 31, 2022:
OriginationServicingTotal
Segments
All OtherTotal
Revenue
Loan origination fees and gain on sale of loans, net$697,822 $5,852 $703,674 $— $703,674 
Loan servicing and other fees— 223,403 223,403 — 223,403 
Valuation adjustment of mortgage servicing rights— 217,551 217,551 — 217,551 
Interest income (expense)20,115 5,465 25,580 (6,676)18,904 
Other income, net(57)1,146 1,089 200 1,289 
Net revenue717,880 453,417 1,171,297 (6,476)1,164,821 
Expenses
Salaries, incentive compensation and benefits562,194 29,001 591,195 27,990 619,185 
General and administrative15,249 9,657 24,906 13,179 38,085 
Occupancy, equipment and communication62,556 4,819 67,375 4,332 71,707 
Depreciation and amortization13,889 654 14,543 982 15,525 
Provision for foreclosure losses— 300 300 — 300 
Income tax expense— — — 91,389 91,389 
Net income (loss)$63,992 $408,986 $472,978 $(144,348)$328,630 
The following table presents the financial performance and results by segment for the year ended December 31, 2021:
OriginationServicingTotal
Segments
All OtherTotal
Revenue
Loan origination fees and gain on sale of loans, net$1,468,465 $12,051 $1,480,516 $— $1,480,516 
Loan servicing and other fees— 194,759 194,759 — 194,759 
Valuation adjustment of mortgage servicing rights— (101,572)(101,572)— (101,572)
Interest income (expense)16,582 (7,882)8,700 (6,180)2,520 
Other income, net(4)110 106 (19)87 
Net revenue1,485,043 97,466 1,582,509 (6,199)1,576,310 
Expenses
Salaries, incentive compensation and benefits953,772 27,697 981,469 38,321 1,019,790 
General and administrative71,480 9,722 81,202 10,089 91,291 
Occupancy, equipment and communication57,718 4,196 61,914 5,414 67,328 
Depreciation and amortization9,319 742 10,061 1,427 11,488 
Reversal of provision for foreclosure losses— (518)(518)— (518)
Income tax expense— — — 103,149 103,149 
Net income (loss)$392,754 $55,627 $448,381 $(164,599)$283,782 
NOTE 21 - 22—SUBSEQUENT EVENT
InOn February 2023, we acquired12, 2024, the Company entered into an asset purchase agreement to acquire certain retail lending assets of Legacyprivately held Utah-based lender Academy Mortgage LLC, an independent New Mexico-based mortgage banker, which expanded our presenceCorporation (“Academy Mortgage” or the
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“sellers”) for $13.4 million in cash paid at closing plus the sellers have the opportunity to receive cash payments based on the performance of the Academy Mortgage branches. The transaction closed on February 26, 2024. The Company also entered into a Mortgage Servicing Rights Agreement (the “MSR Agreement”) on February 12, 2024 to acquire MSRs. The MSR Agreement is expected to close in the Southwest region.second quarter of 2024. The acquisitionaddition of Academy Mortgage will extend Guild’s market share across its national footprint and will increase the Company’s branches and origination staff. The purchase was fundedfinanced with a combination of cash on hand of approximately $2.9 million.and existing borrowings. The Company is still evaluating the purchase price accounting for this acquisition.

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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
ITEM 9A. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
We are required to maintain “disclosure controls and procedures,” as defined in the Rule 13a-15(e) under the Exchange Act. The Company carried out an evaluation, under the supervision and with the participation of its management, including our Chief Executive Officer and our Chief Financial Officer, of the effectiveness of the Company’s disclosure controls and procedures that are designed to ensure that information required to be disclosed by us in our Exchange Act reports is recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our principal executive officer and principal financial and accounting officer (“certifying officers”), as appropriate to allow timely decisions regarding required disclosure. Our management, including our certifying officers, does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud due to inherent limitations of internal controls. Because of such limitations, there is a risk that material misstatements will not be prevented or detected on a timely basis by internal control over financial reporting. However, these inherent limitations are known features of the financial reporting process. Therefore, it is possible to design into the process safeguards to reduce, though not eliminate, this risk.
Our certifying officers, with the participation of our management, have conducted an evaluation of the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of December 31, 2022.2023. Based on this evaluation, our management, includingChief Executive Officer and our certifying officers, hasChief Financial Officer concluded that our disclosure controls and procedures were effective as of December 31, 2022.2023.
Management's Report on Internal Control over Financial Reporting
Management is responsible for establishing and maintaining an adequate internalsystem of “internal control over financial reporting, as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. A “material weakness” is defined as a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of a company’s annual or interim financial statements will not be prevented or detected on a timely basis.
As of December 31, 2022, ourOur management, including the certifying officers, under the oversight of our Board of Directors,Chief Executive Officer and our Chief Financial Officer, evaluated the effectiveness of our internal control over financial reporting as of December 31, 2023, based on the framework established in the Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on that evaluation, management concluded that the Company’s internal control over financial reporting was effective as of December 31, 2022.
Remediation of Previously Reported Material Weaknesses
As previously reported in Item 9A of our Annual Report on Form 10-K for the fiscal year ended December 31, 2021, in connection with the preparation of our consolidated financial statements, a material weakness in our internal control over financial reporting was identified in the fiscal year ended December 31, 2021. We determined that the Company did not have a sufficient complement of personnel with requisite experience in the design and operation of controls and did not perform an effective risk assessment, including risk of fraud. This resulted in ineffective general information technology controls over user access and change management within the general ledger and loan systems. The deficiencies also contributed to ineffective monitoring of consistent operation of internal control over financial reporting and ineffective evaluation of the reliability of information used in controls.
During the fiscal year ended December 31, 2022, we developed and executed measures designed to address the above-described material weakness and enhance the Company’s internal controls over financial reporting. Such measures included: (1) investing in and continuing to hire additional finance, accounting and IT resources with appropriate knowledge and expertise to effectively operate financial reporting processes and internal controls, (2) enhancing risk assessment, including over source systems to identify the appropriate complement of controls to address access and other information technology specific risks, (3) designing and implementing controls to formalize roles and review responsibilities to align with our team’s skills and experience, including over segregation of duties and information technology solutions and (4) implementing and
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monitoring our approach to remediation of control activities, and (5) reporting regularly to the audit committee on the progress and results of the remediation plan, including the identification, status, and resolution of internal control deficiencies. Management has concluded, through the remediation efforts described above, that the previously identified material weaknesses were remediated as of December 31, 2022.2023.
Changes in Internal Control over Financial Reporting
Exclusive of the steps taken as part of the remediation activities described above, thereThere were no changes in our internal control over financial reporting identified during the fourth quarter ended December 31, 20222023 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Inherent Limitations on Effectiveness of Controls
Our management, including our certifying officers,Chief Executive Officer and our Chief Financial Officer, believes that our disclosure controls and procedures and internal control over financial reporting are designed to provide reasonable assurance of achieving their objectives and are effective at the reasonable assurance level. However, our management does not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision making can be faulty, and that breakdowns can occur because of a simple error or mistake.
ITEM 9B. OTHER INFORMATION
None.Trading Plans
During the fiscal quarter ended December 31, 2023, none of our directors or officers (as defined in Rule 16a-1(f) under the Act) informed us of the adoption or termination of a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement,” as those terms are defined in Item 408 of Regulation S-K.
ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS
Not applicable.
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PART III
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
The information required by this item is incorporated by reference to our Proxy Statement for the 20232024 Annual Meeting of Stockholders to be filed with the SEC within 120 days of the fiscal year ended December 31, 2022.2023 (the “Proxy Statement”) including the sections entitled “Proposal 1: Election of Directors – Information
About Our Board” and “The Board and Its Committees.”
We have adopted a Code of Business Conduct and Ethics that applies to all directors, officers and employees. The Code of Business Conduct and Ethics is available on our website at www.guildmortgage.com. If we ever were to amend or waive any provision of our Code of Business Conduct and Ethics that applies to our principal executive officer, principal financial officer, principal accounting officer or any person performing similar functions, we intend to satisfy our disclosure obligations, if any, with respect to any such waiver or amendment by posting such information on our website set forth above rather than by filing a Current Report on Form 8-K.
ITEM 11. EXECUTIVE COMPENSATION
The information required by this Itemin the Proxy Statement set forth under the caption “Executive Officer and Director Compensation,” is incorporated herein by reference to our Proxy Statement for the 2023 Annual Meeting of Stockholders to be filed with the SEC within 120 days of the fiscal year ended December 31, 2022.reference. 
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
The information required by this Itemin the Proxy Statement set forth under the caption “Security Ownership of Certain Beneficial Owners and Management,” is incorporated herein by reference to our Proxy Statement for the 2023 Annual Meetingreference.
The following table provides information as of Stockholders to be filed with the SEC within 120 days of the fiscal year ended December 31, 2022.2023, with respect to the shares of our common stock that may be issued under our 2020 Omnibus Incentive Plan, which was approved by our stockholders. There are no equity compensation plans not approved by stockholders.
 Equity Compensation Plan Information
Plan categoryNumber of
securities
to be issued
upon
exercise of
outstanding
options,
warrants
and rights
(a)
Weighted-
average
exercise
price of
outstanding
options,
warrants
and
rights ($)
(b)
Number of
securities
remaining
available for
future
issuance
under equity
compensation
plans
(excluding
securities
reflected in
column (a))
(c)
Equity compensation plans approved by security holders1,787,604 — 4,546,549 
Equity compensation plans not approved by security holders— — — 
Total1,787,604 — 4,546,549 
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
The information required by this Itemin the Proxy Statement set forth under the caption “Certain Relationships and Related Party Transactions,” and “The Board and Its Committees – Director Independence” is incorporated herein by reference to our Proxy Statement for the 2023 Annual Meeting of Stockholders to be filed with the SEC within 120 days of the fiscal year ended December 31, 2022.reference.
ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES
Our independent registered public accounting firm is KPMG LLP, Los Angeles, California, Auditor Firm ID: 185.
The information required by this Itemin the Proxy Statement set forth under the caption “Independent Registered Public Accounting Firm Fees” and “Pre-Approval Policies and Procedures” is incorporated herein by reference to our Proxy Statement for the 2023 Annual Meeting of Stockholders to be filed with the SEC within 120 days of the fiscal year ended December 31, 2022.reference.
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PART IV
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a)The following are filed with this Annual Report:
(1)Financial Statements. See Part II, Item 8 of this Annual Report on Form 10-K.Report.
(2)Financial Statement Schedules. Not applicable
(3)Exhibits. See Exhibit Index listed in Item 15(b) hereof for a list of those exhibits filed as part of this Annual Report on Form 10-K or incorporated by reference.
(b)Exhibits:
EXHIBIT INDEX
ExhibitDescription
2.1+#
3.1
3.2
4.1
4.2+
10.1
10.2
10.3†
10.4†
10.5†
10.6†
10.7†
10.8†
10.9†
10.10†
10.11†10.10†
10.11†
10.12†
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10.13†
10.14†
10.1510.13†
10.16†
21.1*
23.1*
31.1*
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ExhibitDescription
31.2*
32.1**
97.1*
101The following financial information from Guild's Annual Report on Form 10-K for the year ended December 31, 20222023 formatted in Inline XBRL (Extensible Business Reporting Language) includes: (i) the Consolidated Balance Sheets, (ii) the Consolidated Statements of Income,Operations, (iii) the Statements of Changes in Stockholders’ Equity, (iv) the Consolidated Statements of Cash Flows, and (v) Notes to the Consolidated Financial Statements
104Cover Page Interactive Data File - (formatted as Inline XBRL and contained in Exhibit 101)
*    Filed herewith.
**    The certifications attached hereto are not considered “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the limitations of that section.
†    Indicates management contract or compensatory plan.
+    Certain portions of this exhibit have been redacted pursuant to Item 601(b)(10)(iv) of Regulation S-K. The omitted information is not material and would likely cause competitive harm to the registrant if publicly disclosed. The Company agrees to furnish supplementally a copy of any omitted schedule or exhibit to the Securities and Exchange Commission upon its request.
#    Certain schedules and exhibits have been omitted pursuant to Item 601(a)(5) of Regulation S-K. The Company agrees to furnish supplementally a copy of any omitted schedule or exhibit to the Securities and Exchange Commission upon its request.
ITEM 16. FORM 10-K SUMMARY
None
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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Exchange Act of 1934, the registrant caused this Annual Report to be signed on its behalf by the undersigned, thereunto duly authorized.
GUILD HOLDINGS COMPANY
Dated: March 10, 202314, 2024By:/s/ Mary Ann McGarryTerry L. Schmidt
Name:Mary Ann McGarryTerry L. Schmidt
Title:Chief Executive Officer
Pursuant to the requirements of the Securities Exchange Act of 1934, this Annual Report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
SignatureTitleDate
/s/ Patrick J. DuffyTerry L. SchmidtChairman of the Board of DirectorsMarch 10, 2023
Patrick J. Duffy
/s/ Mary Ann McGarryChief Executive OfficerMarch 10, 202314, 2024
Mary Ann McGarryTerry L. Schmidt(Principal Executive Officer) and Director
/s/ Desiree A. KramerChief Financial OfficerMarch 10, 202314, 2024
Desiree A. Kramer(Principal Financial Officer and Principal Accounting Officer)
/s/ Terry L. SchmidtPatrick J. DuffyPresident and DirectorChairman of the Board of DirectorsMarch 10, 202314, 2024
Terry L. SchmidtPatrick J. Duffy
/s/ Edward Bryant, Jr.DirectorMarch 10, 202314, 2024
Edward Bryant, Jr.
/s/ Martha E. MarconDirectorMarch 10, 202314, 2024
Martha E. Marcon
/s/ Mary Ann McGarryDirectorMarch 14, 2024
Mary Ann McGarry
/s/ Gioia MessingerDirectorMarch 10, 202314, 2024
Gioia Messinger
/s/ Michael C. MeyerDirectorMarch 10, 202314, 2024
Michael C. Meyer

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