UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-K/A10-K
þ 
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December
DECEMBER 31, 20162019
OR
o 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from          to          
Commission file number 1-6402-1
Service Corporation InternationalSERVICE CORPORATION INTERNATIONAL
(Exact name of registrant as specified in its charter)
Texas 74-1488375
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. employer
identification no.)
1929 Allen Parkway
Houston
Texas
77019
(Address of principal executive offices) 
77019
(Zip code)
Registrant’s telephone number, including area code:
713-522-5141(713)522-5141
Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol (s) Name of Each Exchange on Which Registered
Common Stock ($1 par value) SCINew York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes þ     No o
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes o     No þ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ     No o
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes þ     No o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  þ
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.YesþNo¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.Yes¨Noþ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.YesþNo¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).YesþNo¨
Large
Indicate by check mark whether the registrant is a large accelerated filer, þ
Acceleratedan accelerated filer, o
Non-accelerateda non-accelerated filer,o (Do not check if a smaller reporting company)company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filerþAccelerated filer¨Non-accelerated filer¨Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.¨ 
Smaller Reporting
Indicate by check mark whether the registrant is a shell company o(as defined in 12b-2 of the act).YesNoþ
Indicate by check mark whether the registrant is a shell company (as defined in the Securities Exchange Act of 1934 Rule 12b-2).  Yes o     No þ
The aggregate market value of the common stock held by non-affiliates of the registrant (assuming that the registrant’s only affiliates are its executive officers and directors) was $5,043,314,251$8,302,629,479 based upon a closing market price of $27.04$46.78 on June 30, 20162019 of a share of common stock as reported on the New York Stock Exchange.
The number of shares outstanding of the registrant’s common stock as of February 13, 201714, 2020 was 188,227,807180,778,030 (net of treasury shares).
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’s Proxy Statement in connection with its 20172020 Annual Meeting of Stockholders (Part III).
 




SERVICE CORPORATION INTERNATIONAL
INDEX


Item 8 is being amended herein because
2 Service Corporation International


Glossary
The following terms are common to the auditdeathcare industry, are used throughout this report, and have the following meanings:
Atneed — Funeral, including cremation, and cemetery arrangements sold once death has occurred.
Cancellation — Termination of a preneed contract, which relieves us of the obligation to provide the goods and services included in the original filing lackedcontract. Cancellations may be requested by the customer or be initiated by us for failure to comply with the contractual terms of payment. State or provincial laws govern the amount of refund, if any, owed to the customer.
Care Trust Corpus — The deposits and net realized capital gains and losses included in a perpetual care trust that cannot be withdrawn. In certain states, some or all of the net realized capital gains can be distributed, so they are not included in the corpus.
Cemetery Merchandise and Services — Stone and bronze memorials, markers, outer burial containers, floral placement, graveside services, merchandise installations, urns, and interments.
Cemetery Perpetual Care Trust or Endowment Care Fund (ECF) — A trust fund established for the purpose of maintaining cemetery grounds and property into perpetuity. For these trusts, the corpus remains in the trust in perpetuity and the investment earnings or elected distributions are withdrawn regularly and are intended to defray our expenses incurred to maintain the cemetery. In certain states, some or all of the net realized capital gains can also be distributed. Additionally, some states allow a total return distribution that may contain elements of income, capital appreciation, and principal.
Cemetery Property — Developed lots, lawn crypts, mausoleum spaces, niches, and cremation memorialization property items (constructed and ready to accept interments) and undeveloped land we intend to develop for the sale of interment rights. Includes the construction-in-progress balance during the pre-construction and construction phases of projects creating new developed property items.
Cemetery Property Amortization — The non-cash recognized expenses of cemetery property interment rights, which are recorded by specific identification with the cemetery property revenue for each contract.
Cemetery Property Interment Rights — The exclusive right to determine the human remains that will be interred in a specific cemetery property space. See also Cemetery Property Revenue below.
Cemetery Property Revenue — Recognized sales of interment rights in cemetery property when the receivable is deemed collectible and the property is fully constructed and available for interment.
Combination Location (Combos) — Locations where a funeral service location is physically located within or adjoining an electronic signatureSCI owned cemetery location.
Cremation — The reduction of human remains to bone fragments by intense heat.
Cremation Memorialization — Products specifically designed to commemorate and honor the life of an individual that has been cremated. These products include cemetery property items that provide for the disposition of cremated remains within our independent auditorcemeteries such as benches, boulders, statues, etc. They also include memorial walls and books where the name of the individual is inscribed but the remains have been scattered or kept by the family.
Funeral Merchandise and Services — Merchandise such as burial caskets and related accessories, outer burial containers, urns and other cremation receptacles, casket and cremation memorialization products, flowers, and professional services relating to funerals including arranging and directing services, use of funeral facilities and motor vehicles, removal, preparation, embalming, cremations, memorialization, visitations, travel protection, and catering.
Funeral Recognized Preneed Revenue — Funeral merchandise and travel protection, net sold on a preneed contract and delivered before a death has occurred.
Funeral Services Performed — The number of funeral services, including cremations, provided after the date of death, sometimes referred to as funeral volume.
General Agency (GA) Revenue — Commissions we receive from third-party life insurance companies for life insurance policies sold to preneed customers for the purpose of funding preneed funeral arrangements. The commission rate paid is determined based on the product type sold, the length of payment terms, and the age of the insured/annuitant.
Interment — The burial or final placement of human remains in the ground (interment), in mausoleums (entombment), in niches (inurnment), or in cremation memorialization property (inurnment).
Lawn Crypt — Cemetery property in which an underground outer burial receptacle constructed of concrete and reinforced steel has been pre-installed in predetermined designated areas.

FORM 10-K 3


Marker — A method of identifying a deceased person in a particular burial space, crypt, niche, or cremation memorialization property. Permanent burial and cremation memorialization markers are usually made of bronze or stone.
Maturity — When the underlying contracted merchandise is delivered or service is performed, typically at death. This is the point at which preneed funeral contracts are converted to atneed contracts (note — delivery of certain merchandise and services can occur prior to death).
Mausoleum — An above ground structure that is designed to house caskets and/or cremation urns.
Merchandise and Service Trust — A trust account established in accordance with state or provincial law into which we deposit the required percentage of customers’ payments for preneed funeral, cremation, or cemetery merchandise and services to be delivered or performed by us in the future. The amounts deposited can be withdrawn only after we have completed our obligations under the preneed contract or the cancellation of the contract. Also referred to as a preneed trust.
Outer Burial Container — A reinforced container intended to inhibit the subsidence of the earth and house the casket after it is placed in the ground, also known as a burial vault.
Preneed — Purchase of cemetery property interment rights or any merchandise and services prior to death occurring.
Preneed Backlog — Future revenue from unfulfilled preneed funeral, cremation, and cemetery contractual arrangements.
Preneed Cemetery Production — Sales of preneed cemetery contracts. These sales are recorded in Deferred revenue, net until the merchandise is delivered, the service is performed, and the property has been constructed and is available for interment.
Preneed Funeral Production — Sales of preneed funeral trust-funded and insurance-funded contracts. Preneed funeral trust-funded contracts are recorded in Deferred revenue, net until the merchandise is delivered or the service is performed. We do not reflect the unfulfilled insurance-funded preneed funeral contract amounts in our Consolidated Balance Sheet. The proceeds of the life insurance policies will be reflected in revenue as these funerals are performed by us in the future.
Preneed Receivables, Net —  Amounts due from customers when we have delivered the merchandise, performed the service, or transferred control of the cemetery property interment rights prior to a filing error. The signed audit reportdeath occurring or amounts due from customers on irrevocable preneed contracts.
Sales Average — Average revenue per funeral service performed, excluding the impact of funeral recognized preneed revenue, GA revenue, and financial statements are included with this amendment.certain other revenue.


Travel Protection — A product that provides shipment of remains to the servicing funeral home or cemetery of choice if the purchaser passes away outside of a certain radius of their residence, without any additional expense to the family.

Trust Fund Income — Recognized investment earnings from our merchandise and service and perpetual care trust investments.
PART IIAs used herein, “SCI”, “Company”, “we”, “our”, and “us” refer to Service Corporation International and companies owned directly or indirectly by Service Corporation International, unless the context requires otherwise. Management published a white paper on the corporate website for further understanding of accounting for preneed sales. You can view the white paper at http://investors.sci-corp.com under Featured Documents.

Item 8.Financial Statements and Supplementary Data.


4 Service Corporation International

INDEX TO FINANCIAL STATEMENTS AND RELATED SCHEDULE

Page
Financial Statements:
Report of Independent Registered Public Accounting Firm
Consolidated Statement of Operations for the years ended December 31, 2016, 2015, and 2014
Consolidated Statement of Comprehensive Income for the years ended December 31, 2016, 2015, and 2014
Consolidated Balance Sheet as of December 31, 2016 and 2015
Consolidated Statement of Cash Flows for the years ended December 31, 2016, 2015, and 2014
Consolidated Statement of Equity for the three years ended December 31, 2016, 2015, and 2014
Notes to Consolidated Financial Statements
1. Nature of Operations
2. Summary of Significant Accounting Policies
3. Preneed Funeral Activities
4. Preneed Cemetery Activities
5. Cemetery Perpetual Care Trusts
6. Deferred Preneed Receipts Held in Trust and Care Trusts’ Corpus
7. Goodwill and Intangible Assets
8. Income Taxes
9. Debt
10. Credit Risk and Fair Value of Financial Instruments
11. Commitments and Contingencies
12. Equity
13. Share-Based Compensation
14. Retirement Plans
15. Segment Reporting
16. Supplementary Information
17. Earnings Per Share
18. Acquisitions
19. Divestiture-Related Activities
20. Quarterly Financial Data (Unaudited)
Financial Statement Schedule:
II — Valuation and Qualifying Accounts
All other schedules have been omitted because the required information is not applicable or is not present in amounts sufficient to require submission or because the information required is included in the consolidated financial statements or the related notes thereto.



Report of Independent Registered Public Accounting Firm

Tothe Board of Directors and Stockholders of Service Corporation International
In our opinion, the consolidated financial statements listed in the accompanying index present fairly, in all material respects, the financial position of Service Corporation International and its subsidiaries at December 31, 2016 and 2015, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2016 in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule listed in the accompanying index presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Company's management is responsible for these financial statements and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on these financial statements, on the financial statement schedule, and on the Company's internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ PricewaterhouseCoopers LLP
Houston, Texas
February 15, 2017




SERVICE CORPORATION INTERNATIONAL
CONSOLIDATED STATEMENT OF OPERATIONS
 Years Ended December 31,
 2016 2015 2014
 (In thousands, except per share amounts)
Revenue$3,031,137

$2,986,041
 $2,994,011
Costs and expenses(2,354,703)
(2,311,452) (2,318,326)
Gross profit676,434

674,589
 675,685
General and administrative expenses(137,730)
(130,813) (184,749)
(Losses) gains on divestitures and impairment charges, net(26,819)
6,522
 116,613
Operating income511,885
 550,298
 607,549
Interest expense(162,093)
(172,897) (177,571)
Losses on early extinguishment of debt, net(22,503)
(6,918) (29,158)
Other (expense) income, net(631)
(132) 1,780
Income from continuing operations before income taxes326,658
 370,351
 402,600
Provision for income taxes(149,353)
(135,027) (225,980)
Income from continuing operations177,305

235,324
 176,620
Net (loss) income from discontinued operations, net of tax

(390) 2,186
Net income177,305

234,934
 178,806
Net income attributable to noncontrolling interests(267)
(1,162) (6,337)
Net income attributable to common stockholders$177,038

$233,772
 $172,469
Basic earnings per share: 
  
  
Net income attributable to common stockholders$0.92
 $1.17
 $0.82
Basic weighted average number of shares193,086

200,356
 210,741
Diluted earnings per share: 
  
  
Net income attributable to common stockholders$0.90
 $1.14
 $0.81
Diluted weighted average number of shares196,042

204,450
 214,200
Dividends declared per share$0.51
 $0.44
 $0.34

(See notes to consolidated financial statements)


SERVICE CORPORATION INTERNATIONAL
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
      
 Years Ended December 31,
 2016 2015 2014
 (In thousands)
Net income$177,305
 $234,934
 $178,806
Other comprehensive income:     
Foreign currency translation adjustments10,331
 (53,283) (32,096)
Reclassification of foreign currency translation adjustments to discontinued operations
 
 3,114
Total comprehensive income187,636
 181,651
 149,824
Total comprehensive income attributable to noncontrolling interests(270) (1,129) (6,382)
Total comprehensive income attributable to common stockholders$187,366
 $180,522
 $143,442
(See notes to consolidated financial statements)


SERVICE CORPORATION INTERNATIONAL

CONSOLIDATED BALANCE SHEET
 December 31,
 2016 2015
 (In thousands, except share amounts)
ASSETS
Current assets: 
  
Cash and cash equivalents$194,986
 $134,599
Receivables, net98,455
 90,462
Inventories26,431
 27,835
Other34,524
 47,155
Total current assets354,396
 300,051
Preneed funeral receivables, net and trust investments1,817,445
 1,760,297
Preneed cemetery receivables, net and trust investments2,487,720
 2,318,167
Cemetery property1,776,935
 1,753,015
Property and equipment, net1,827,587
 1,846,722
Goodwill1,799,081
 1,796,340
Deferred charges and other assets567,520
 582,378
Cemetery perpetual care trust investments1,407,465
 1,319,427
Total assets$12,038,149
 $11,676,397
LIABILITIES & EQUITY
Current liabilities: 
  
Accounts payable and accrued liabilities$439,936
 $422,816
Current maturities of long-term debt89,974
 86,823
Income taxes payable7,960
 1,373
Total current liabilities537,870
 511,012
Long-term debt3,196,616
 3,037,605
Deferred preneed funeral revenue581,280
 557,897
Deferred preneed cemetery revenue1,150,137
 1,120,001
Deferred tax liability454,638
 470,584
Other liabilities510,322
 496,947
Deferred preneed receipts held in trust3,103,796
 2,973,386
Care trusts’ corpus1,408,243
 1,319,564
Commitments and contingencies (Note 11)

 

Equity:   
Common stock, $1 per share par value, 500,000,000 shares authorized, 195,403,644 and 200,859,676 shares issued, respectively, and 189,405,244 and 195,772,876 shares outstanding, respectively189,405
 195,773
Capital in excess of par value990,203
 1,092,106
Accumulated deficit(103,387) (109,351)
Accumulated other comprehensive income16,492
 6,164
Total common stockholders’ equity1,092,713
 1,184,692
Noncontrolling interests2,534
 4,709
Total equity1,095,247
 1,189,401
Total liabilities and equity$12,038,149
 $11,676,397
(See notes to consolidated financial statements)


SERVICE CORPORATION INTERNATIONAL
CONSOLIDATED STATEMENT OF CASH FLOWS
 Years Ended December 31,
 2016 2015 2014
   (In thousands)
  
Cash flows from operating activities: 
  

 
Net income$177,305
 $234,934

$178,806
Adjustments to reconcile net income to net cash provided by operating activities:

 




Loss (income) from discontinued operations, net of tax
 390

(2,186)
Losses on early extinguishment of debt, net22,503
 6,918

29,158
Premiums paid on early extinguishment of debt(20,524) (6,549)
(24,804)
Depreciation and amortization147,233
 141,456

140,002
Amortization of intangible assets30,956
 31,459

36,640
Amortization of cemetery property66,745
 62,407

60,439
Amortization of loan costs5,826
 9,434

8,825
Provision for doubtful accounts10,776
 6,083

7,376
Provision for deferred income taxes7,490
 18,048

129,671
Losses (gains) on divestitures and impairment charges, net26,819
 (6,522)
(116,613)
Share-based compensation14,056
 13,843

13,127
Excess tax benefits from share-based awards(12,685) (18,123)
(30,123)
Change in assets and liabilities, net of effects from acquisitions and dispositions:

 




(Increase) decrease in receivables(14,198) 464

(18,644)
Decrease (increase) in other assets17,855
 2,457

(11,013)
Increase (decrease) in payables and other liabilities47,888
 20,567

(12,038)
Effect of preneed funeral production and maturities:

 




Decrease in preneed funeral receivables, net and trust investments17,506
 24,918

30,357
Increase (decrease) in deferred preneed funeral revenue9,329
 6,199

(23,069)
Decrease in deferred preneed receipts held in trust(41,607) (52,946)
(52,869)
Effect of preneed cemetery production and maturities:

 




Increase in preneed cemetery receivables, net and trust investments(90,900) (73,038)
(43,964)
Increase in deferred preneed cemetery revenue25,446
 60,960

54,049
Increase (decrease) in deferred preneed receipts held in trust15,776
 (11,173)
(34,664)
Other
 

(108)
Net cash provided by operating activities from continuing operations463,595
 472,186

318,355
Net cash used in operating activities from discontinued operations
 

(1,000)
Net cash provided by operating activities463,595
 472,186

317,355
Cash flows from investing activities:

 




Capital expenditures(193,446) (150,986)
(144,499)
Acquisitions, net of cash acquired(69,146) (41,258)
(15,336)
Proceeds from divestitures and sales of property and equipment41,310
 16,772

424,383
Net withdrawals (deposits) of restricted funds and other5,150
 8,066

(12,225)
Net cash (used in) provided by investing activities from continuing operations
(216,132) (167,406)
252,323
Net cash provided by investing activities from discontinued operations
 987

4,963
Net cash (used in) provided by investing activities
(216,132) (166,419)
257,286
Cash flows from financing activities:

 




Proceeds from issuance of long-term debt1,060,000
 446,250

755,000
Debt issuance costs(5,232) (6,025)
(10,500)
Payments of debt(36,414) (160,220)
(230,561)
Early extinguishment of debt(875,110) (197,377)
(762,764)
Principal payments on capital leases(33,119) (28,601)
(29,380)
Proceeds from exercise of stock options17,662
 31,809

32,376
Excess tax benefits from share-based awards12,685
 18,123

30,123
Purchase of Company common stock(227,928) (345,261)
(242,874)
Payments of dividends(98,418) (87,570)
(71,517)
Purchase of noncontrolling interest(1,961) (2,075)
(15,000)
Bank overdrafts and other(1,095) (7,531)
7,130
Net cash used in financing activities(188,930) (338,478)
(537,967)


SERVICE CORPORATION INTERNATIONAL
CONSOLIDATED STATEMENT OF CASH FLOWS
 Years Ended December 31,
 2016 2015 2014
   (In thousands)
  
Net change in cash of discontinued operations
 
 1,361
Effect of foreign currency1,854
 (10,025) (2,284)
Net increase (decrease) in cash and cash equivalents60,387
 (42,736) 35,751
Cash and cash equivalents at beginning of period134,599
 177,335
 141,584
Cash and cash equivalents at end of period$194,986
 $134,599
 $177,335
(See notes to consolidated financial statements)

9

Table of ContentsItem 1. Business
SERVICE CORPORATION INTERNATIONALGeneral
CONSOLIDATED STATEMENT OF EQUITY

 
Common
Stock
 
Treasury
Stock,
Par Value
 
Capital in
Excess of
Par Value
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Income
 
Noncontrolling
Interest
 Total
 (In thousands, except per share amounts)
Balance at December 31, 2013$212,327
 $(10) $1,259,348
 $(90,026) $88,441
 $10,148
 $1,480,228
Comprehensive income
 
 
 172,469
 (29,027) 6,382
 149,824
Dividends declared on common stock ($.34 per share)
 
 (71,517) 
 
 
 (71,517)
Stock option exercises3,642
 
 29,495
 
 
 
 33,137
Restricted stock award, net of forfeitures and other352
 
 (352) 
 
 
 
Employee share-based compensation earned
 
 13,127
 
 
 
 13,127
Purchase of Company common stock
 (11,537) (67,796) (164,302) 
 
 (243,635)
Tax benefits of share-based awards
 
 30,123
 
 
 
 30,123
Purchase of noncontrolling interest
 
 (7,441) 
 
 (7,559) (15,000)
Noncontrolling interest payments
 
 
 
 
 (319) (319)
Retirement of treasury shares(10,956) 10,956
 
 
 
 
 
Other93
 
 1,317
 
 
 
 1,410
Balance at December 31, 2014$205,458
 $(591) $1,186,304
 $(81,859) $59,414
 $8,652
 $1,377,378
  
  
  
  
  
  
  
Comprehensive income
 
 
 233,772
 (53,250) 1,129
 181,651
Dividends declared on common stock ($.44 per share)
 
 (87,570) 
 
 ��
 (87,570)
Stock option exercises3,054
 
 28,877
 
 
 
 31,931
Restricted stock awards, net of forfeitures254
 (9) (245) 
 
 
 
Employee share-based compensation earned
 
 13,843
 
 
 
 13,843
Purchase of Company common stock
 (12,455) (71,664) (261,264) 
 
 (345,383)
Tax benefits related to share-based awards
 
 18,123
 
 
 
 18,123
Purchase of noncontrolling interest
 
 2,775
 
 
 (4,850) (2,075)
Noncontrolling interest payments
 
 
 
 
 (222) (222)
Retirement of treasury shares(7,969) 7,969
 
 
 
 
 
Other62
 
 1,663
 
 
 
 1,725
Balance at December 31, 2015$200,859
 $(5,086) $1,092,106
 $(109,351) $6,164
 $4,709
 $1,189,401
  
  
  
  
  
  
  
Comprehensive income
 
 
 177,038
 10,328
 270
 187,636
Dividends declared on common stock ($.51 per share)
 
 (98,418) 
 
 
 (98,418)
Stock option exercises2,108
 
 15,554
 
 
 
 17,662
Restricted stock awards, net of forfeitures241
 (1) (240) 
 
 
 
Employee share-based compensation earned
 
 14,056
 
 
 
 14,056
Purchase of Company common stock
 (8,812) (48,042) (171,074) 
 
 (227,928)
Tax benefits related to share-based awards
 
 12,685
 
 
 
 12,685
Purchase of noncontrolling interest
 
 364
 
 
 (2,325) (1,961)
Noncontrolling interest payments
 
 
 
 
 (120) (120)
Retirement of treasury shares(7,901) 7,901
 
 
 
 
 
Other96
 
 2,138
 
 
 
 2,234
Balance at December 31, 2016$195,403
 $(5,998) $990,203
 $(103,387) $16,492
 $2,534
 $1,095,247
(See notes to consolidated financial statements)


SERVICE CORPORATION INTERNATIONAL
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
1.Nature of Operations
We are North America’s largest provider of deathcare products and services, with a network of funeral service locations and cemeteries operatingunequaled in geographic scale. At December 31, 2019, we operated 1,471 funeral service locations and 482 cemeteries (including 290 funeral service/cemetery combination locations), which are geographically diversified across 44 states, eight Canadian provinces, the United StatesDistrict of Columbia, and Canada.Puerto Rico.
We are well known for our Dignity Memorial® brand, North America's first transcontinental brand of deathcare products and services. Our other brands include Dignity Planning, National Cremation Society®, Advantage® Funeral and Cremation Services, Funeraria del Angel, Making Everlasting Memories®, Neptune Society and Trident Society. Our funeral service and cemetery operations consist of funeral service locations, cemeteries, funeral service/cemetery combination locations, crematoria, and other related businesses, which enable us to serve a wide array of customer needs. We sell cemetery property and funeral and cemetery merchandise and services at the time of need and on a preneed basis.
History
We were incorporated in Texas in July of 1962. Our original business plan was based on efficiencies of scale, specifically reducing overhead costs by sharing resources such as preparation services, back office administration support, transportation, and personnel among funeral service locations in a business “cluster.” After proving the plan’s effectiveness in Houston in the early 1960s, we set out to apply this operating strategy through the acquisition of deathcare businesses in other markets over the next three decades. Beginning in 1993, we expanded beyond North America, acquiring major deathcare companies in Australia, the United Kingdom, and France, plus smaller holdings in other European countries and South America.
During the mid to late 1990s, acquisitions of deathcare facilities became extremely competitive, resulting in increased prices for acquisitions and substantially reduced returns on invested capital. In 1999, we significantly reduced our level of acquisition activity and over the next several years implemented various initiatives to pay down debt, increase cash flow, reduce overhead costs, increase efficiency, and leverage our scale. We divested our international businesses and many North American funeral service locations and cemeteries that were either underperforming or did not fit within our long-term strategy. At the same time, we began to capitalize on the strength of our network by introducing to North America the first transcontinental brand of deathcare services and products — Dignity Memorial® (see www.dignitymemorial.com). Information contained on our website is not part of this report.
In late 2006, having arrived at a position of financial stability and improved operating efficiency, we acquired the then second largest company in the North American deathcare industry, Alderwoods Group. In early 2010, we acquired the then fifth largest company in the North American deathcare industry, Keystone North America. In June of 2011, we acquired 70% of the outstanding shares of The Neptune Society, Inc. (Neptune), which is the nation's largest direct cremation organization, now known as SCI Direct. Subsequently, in 2013 and 2014, we acquired the remaining 30% of the outstanding shares of Neptune. In December 2013, we purchased Stewart Enterprises, Inc. (Stewart), the then second largest operator of funeral service locations and cemeteries in North America. We continue to pursue strategic acquisitions, some of which can be meaningful, such as the fifteen funeral homes and seven cemeteries we acquired in June of 2018.

FORM 10-K 5



PART I

Funeral and Cemetery Operations
Our funeral service and cemetery operations consist of funeral service locations, cemeteries, funeral service/cemetery combination locations, crematoria, and other related businesses. See Note 13 in Part II, Item 8. Financial Statements and Supplementary Data, for financial information about our business segments and geographic areas.
We have the largest number of combination locations in North America. Funeral service/cemetery combination locations are businesses in which a funeral service location is physically located within or adjoining a cemetery that we own. Combination locations allow certain facility, personnel, and equipment costs to be shared between the funeral service location and cemetery locations. Such combination facilities typically can be more cost competitive and have higher gross margins than funeral and cemetery operations that are operated separately. Combination locations also create synergies between funeral and cemetery preneed sales force personnel and give families added convenience to purchase both funeral and cemetery merchandise and services at a single location.
Funeral service locations provide all professional services relatingrelated to funerals and cremations, including the use of funeral home facilities and motor vehicles, arranging and directing services, removal, preparation, embalming, cremations, memorialization, and catering. Funeral merchandise, including burial caskets and related accessories, urns and other cremation receptacles, outer burial containers, flowers, online and video tributes, stationery products, casket and cremation memorialization products, travel protection, and other ancillary merchandise, is sold at funeral service locations.
Our cemeteries provide cemetery property interment rights, including developed lots, lawn crypts, mausoleum spaces, niches, and other cremation memorialization and interment options. Cemetery merchandise and services, including memorial markers and bases, outer burial containers, flowers and floral placement, other ancillary merchandise, graveside services, merchandise installation, travel protection, and burial openings and closings,interments, are sold at our cemeteries.
2.Summary of Significant Accounting Policies
PrinciplesWe also sell cemetery property interment rights and funeral and cemetery merchandise and services whereby a customer contractually agrees to the terms of Consolidationcertain products and Basisservices to be delivered and performed in the future. We define these sales as preneed sales. As a result of Presentationsuch preneed sales, our preneed backlog of unfulfilled funeral and cemetery contracts was $12.0 billion and $11.1 billion at December 31, 2019 and 2018, respectively.
Our consolidated financial statements includeThe following table at December 31, 2019 provides the accountsnumber of our funeral service locations and cemeteries by country, and by state, territory, or province:
Country, State/Territory/Province Number of Funeral Service Locations
 Number of Cemeteries
 Total
United States  
  
  
Alabama 34
 13
 47
Arizona 32
 11
 43
Arkansas 12
 3
 15
California 156
 38
 194
Colorado 31
 11
 42
Connecticut 21
 
 21
Delaware 
 1
 1
District of Columbia 1
 
 1
Florida 136
 61
 197
Georgia 32
 18
 50
Hawaii 8
 3
 11
Idaho 1
 
 1
Illinois 38
 24
 62
Indiana 51
 14
 65
Iowa 5
 2
 7
Kansas 8
 5
 13
Kentucky 11
 5
 16

6 Service Corporation International (SCI)



PART I

Country, State/Territory/Province Number of Funeral Service Locations
 Number of Cemeteries
 Total
Louisiana 29
 11
 40
Maine 11
 
 11
Maryland 16
 13
 29
Massachusetts 27
 
 27
Michigan 35
 
 35
Minnesota 9
 2
 11
Mississippi 12
 3
 15
Missouri 25
 10
 35
Nebraska 9
 2
 11
Nevada 15
 6
 21
New Hampshire 6
 
 6
New Jersey 24
 
 24
New Mexico 1
 
 1
New York 59
 
 59
North Carolina 53
 17
 70
Ohio 32
 15
 47
Oklahoma 13
 7
 20
Oregon 14
 4
 18
Pennsylvania 23
 16
 39
Puerto Rico 6
 9
 15
Rhode Island 4
 
 4
South Carolina 12
 9
 21
Tennessee 40
 18
 58
Texas 170
 62
 232
Utah 4
 3
 7
Virginia 36
 24
 60
Washington 37
 15
 52
West Virginia 7
 8
 15
Wisconsin 
 7
 7
Canada  
  
  
Alberta 10
 
 10
British Columbia 36
 9
 45
Manitoba 4
 3
 7
New Brunswick 5
 
 5
Nova Scotia 12
 
 12
Ontario 40
 
 40
Quebec 43
 
 43
Saskatchewan 15
 
 15
Total 1,471
 482
 1,953

FORM 10-K 7



PART I


We believe we have satisfactory title to the properties owned and all subsidiariesused in our business, subject to various liens, encumbrances, and easements that are incidental to ownership rights and uses and do not materially detract from the value of the property. At December 31, 2019, we owned approximately 87% of the real estate and buildings used at our facilities, and the remainder of the facilities were leased under both finance and operating leases. At December 31, 2019, our 482 cemeteries contained a total of approximately 35,500 acres, of which approximately 66% was developed.
Our corporate headquarters are located at 1929 Allen Parkway, Houston, Texas 77019. The property consists of approximately 160,000 square feet of office space and 185,000 square feet of parking space on approximately seven acres. We also lease approximately 35,000 square feet of office space in Houston, Texas, which we holdutilize for corporate activities. We own a controllingbuilding in Jefferson, Louisiana with approximately 96,200 square feet of office space that we use, in part, for corporate activities.
A map of our locations in North America is presented below:
map_graphic.jpg
Competition
Although there are several public companies that own funeral service locations and cemeteries, the majority of deathcare businesses in North America are locally-owned, independent operations. We estimate that our funeral and cemetery market share in North America is approximately 15%-16% based on estimated total industry revenue. The position of a single funeral service location or cemetery in any community is a function of the name, reputation, and location of that funeral service location or cemetery, although competitive pricing, professional service and attention, and well-maintained locations are also important.
We believe we have an unparalleled network of funeral service locations and cemeteries that offer high quality products and services at prices that are competitive with local competing funeral service locations, cemeteries, and retail locations. Within this network, the funeral service locations and cemeteries operate under various names as most operations were acquired as existing businesses. We have co-branded the majority of our operations under the name Dignity Memorial®. We believe our branding strategy gives us a strategic advantage and identity in the industry. While this branding process is intended to emphasize our seamless national network of funeral service locations and cemeteries, the original names associated with acquired operations, and their inherent goodwill and heritage, generally remain the same. For example, Geo. H. Lewis & Sons Funeral Directors is now Geo. H. Lewis & Sons Funeral Directors, a Dignity Memorial® provider.

8 Service Corporation International



PART I

Strategies for Growth
We are the largest consolidated deathcare company in North America and believe we are well positioned for long-term profitable growth. Over the next several years, our industry will be largely shaped by the aging of the Baby Boomer generation in the deathcare space and we are poised to benefit from the aging of this North American population. In each stage of life, Baby Boomers have set new trends, transformed society and redefined norms, and we believe the impact will be the same for our industry. We have already begun to see the impact of the Baby Boomers through the growth in our preneed cemetery sales program. We anticipate seeing a similar impact on our preneed funeral results and ultimately our atneed results as these preneed contracts mature. In every aspect of our business, we are listening and responding to our customer’s changing needs and leveraging our scale to deliver unparalled experiences - both digitally and in person - to meet those changing needs.
Our three core strategies continue to grow the Company and enhance shareholder value and while we see a changing consumer, we believe these strategies are still the core of our foundation: 1) grow revenue, 2) leverage our unparalled scale, and 3) deploy capital.
Grow Revenue
We plan to grow revenue by remaining relevant to our customers as their preferences evolve through a combination of price, product, and service differentiation strategies. We also believe that growing our preneed sales will drive future revenue growth.

Remaining Relevant to the Customer. Remaining relevant to our customer is key to generating revenue growth in a changing customer environment. We are constantly evolving to meet the varying preferences and needs of our customers. Whether a customer chooses burial or cremation, a population of Baby Boomers are redefining the traditional funeral by transitioning away from mourning the death to a personalized celebration of life ceremony. In certain markets, we are responding to this trend by repurposing traditional casket selection rooms to event rooms designed for a celebration. We have replaced the casket selection process by offering a digital presentation of options that allows the customer to choose merchandise and services including unique celebration, catering, and celebrant services.

In our funeral business, we focus on memorialization merchandise and services that will be meaningful to both our burial and cremation customers. The trend towards cremation requires us to be much more flexible in providing products and services. We have developed cremation service packages, which may or may not include a celebratory memorialization.

In our cemetery business, we continue to grow revenue by responding to the customer’s desire for personalized and unique options by expanding our tiered product and cemetery property options. Over the past several years, we have substantially increased our property options to offer many unique choices. From high-end family estates, which capture incredible views, to nicely landscaped hedge estates, we continue to develop property selections that resonate with our customers. For cemetery merchandise, we have developed innovative products such as recurring floral placements, customized cemetery property offerings, and specialized graveside service options. We continue to embrace cremation opportunities for customers in our cemetery segment by offering an increased variety of cremation property options, including niches and scattering gardens.

As we evolve to meet ever-changing customer preferences, we will continue to cater to the religious, ethnic, and cultural traditions important to many of our customers.
Growing Preneed Sales.Our preneed sales program drives current and future revenue growth. We believe Baby Boomers have been impacting our cemetery preneed sales for several years and are beginning to positively impact the growth of our preneed funeral sales programs. Our sales organization is supported by a highly trained sales force of approximately 4,000 counselors, who provide customers informed guidance about various service and merchandise options tailored to fit the needs of today’s consumers. Utilizing our scale our counselors are reaching out to consumers through multiple lead channels, which drive future revenue growth. We sponsor community events and seminars to help educate and provide guidance around preplanning both funeral and cemetery services and merchandise. In 2019, we adopted a more sophisticated direct mail approach and we continue to increase our digital presence through search engine optimization and other marketing channels. We believe we have a unique competitive advantage to continue growing preneed sales benefiting from our size and scale. Our preneed program provides us with an opportunity to develop greater brand awareness, gives consumers peace of mind about their end of life arrangements, and secures future market share.

FORM 10-K 9



PART I

Leverage Our Unparalleled Scale
As the largest deathcare company in North America, we are able to leverage our scale by developing our sales organization and optimizing the use of our network through the use of technology and for the benefit of our preneed backlog. Our large scale enables us to achieve cost efficiencies through the maximization of purchasing power and utilizing economies of scale through our supply chain channel.
Developing Our Sales Organization. Over the last several years, we have continued to invest significantly in the development of our sales organization with best in class tools and technologies. These investments include a customer relationship management system, Salesforce, which drives improvements in productivity and sales production by leveraging data analytics, rigorous lead tracking and effective follow up campaigns. We continue to diversify our sales force to understand and cater to the religious, ethnic, and cultural traditions important to our customers. Our premier combination locations and other large and recognizable cemeteries and funeral homes attract high-quality sales talent. Our scale allows us to operate and expand our sales organization in a manner that our competitors can not replicate.
Optimizing Our Network and Deploying Customer-Facing Technology. We continue to drive operating discipline and leverage our scale through standardizing processes and capitalizing on new technologies to improve the customer experience.Our advancements in technology are changing the way we present our product and service offerings to customers. Our atneed point of sale system, HMIS+, uses a digital platform enabled with high resolution video and photographs to create a seamless presentation of our products and service offerings. Our newly implemented and mobile preneed sales system, Beacon, provides customers with a full digital presentation experience in their home or other place of their choosing.
In 2018, we completed a redesign of almost 2,000 Dignity Memorial® location websites. Featuring a modern and user-friendly design, these location-specific websites have been optimized for mobile use and updated with enhanced search engine optimization capability. In addition to the contemporary and sophisticated design, client families now enjoy new features such as a streamlined obituary completion process, social media sharing capabilities, and the ability to create and share personalized content in memory of their loved one. In 2019, our websites experienced significant growth in number of visits, which reached nearly 130 million visits.
During 2019, we took significant steps to improve the quality of customer feedback and elevate our online reputation. We engaged a third party to increase the response rate from customers for online reviews and we have seen a significant increase in the number of reviews over the past year. Online reviews provide visibility of customer engagement down to the location level and increase our response time to address customer concerns. We collaborated with a leading technology partner to deliver the J.D. Power surveys digitally, which has increased the quantity and quality of customer feedback and reduced the time it takes to receive customer feedback. In late 2019, we established a social media presence for a number of our funeral and cemetery businesses. These digital efforts have resulted in favorable customer satisfaction ratings and increased digital sales leads.
Growing Our Preneed Backlog. Our preneed backlog, which includes both insurance and trust-funded merchandise and service products, allows us the opportunity to grow future revenue in a more stable and efficient manner than selling at the time of need. The scale of our multi-billion dollar trust portfolios allows us to leverage access to preeminent money managers with favorable fee structures generating above average returns. Our blended funding approach between insurance and trust-funded merchandise and service products allows us to combine the positive cash flow and predictability of the insurance product with the potential upside of future returns from our trusted merchandise and service products. This blended approach results in our ability to grow our preneed backlog in a cash flow neutral manner. Additionally, we are experiencing contracts coming out of the backlog today to be serviced with growth rates that are superior to inflationary at-need pricing.
Deploy Capital
We continue maximizing capital deployment opportunities in a disciplined and balanced manner to the highest relative return opportunity. Our strong liquidity, favorable debt maturity profile, and robust cash flow generation enables us to continue our long-standing commitment to use capital deployment to opportunistically grow our business and enhance shareholder value. Our priorities for capital deployment are: 1) investing in acquisitions and building new funeral service locations, 2) paying dividends, 3) repurchasing shares, and 4) managing debt.
Investing in Acquisitions and Building New Funeral Service Locations. We manage our footprint by focusing on strategic acquisitions and building new funeral service locations where the expected returns are attractive and exceed our weighted average cost of capital. We target businesses with favorable customer dynamics and/or where we can achieve additional economies of scale. In 2019, we increased our growth capital spend on new funeral service locations to grow our footprint into new communities as well as expansions of existing locations to remain relevant with our customers. For our cemetery businesses, we plan to pursue strategic acquisitions to create more opportunities to serve Baby Boomers through our tiered cemetery options. During 2019, we acquired land that will be developed for future cemetery use in some of our largest

10 Service Corporation International



PART I

markets to remain relevant with our customer. This investment in our future will allow us to continue to create cemetery offerings that appeal to varying preferences in those markets for many years to come.
Paying Dividends. Our quarterly dividend rate has steadily grown from $0.025 per common share in 2005 to $0.18 per common share at the end of 2019. We target a payout ratio of 30% to 40% of after tax earnings excluding special items and intend to grow our cash dividend commensurate with the growth in our business.
Repurchasing Shares. Absent opportunities for strategic acquisitions, we expect to continue to repurchase shares of our common stock in the open market or through privately negotiated transactions, subject to market conditions, debt covenants, and normal trading restrictions. The volume and timing of our purchases is determined as we evaluate the opportunity to capture value for our shareholders. Since 2010, we have reduced the number of shares outstanding by 25%. In August 2019, our Board of Directors increased our repurchase authorization to $400.0 million. The remaining dollar value of shares authorized to be purchased under the share repurchase program was $312.0 million at December 31, 2019. Subsequent to December 31, 2019, we repurchased 475,476 shares for $22.2 million at an average cost per share of $46.69.
Managing Debt.We continue tofocus on maintaining optimal levels of liquidity and financial interest.flexibility. Our financial statements also includeflexible capital strategy allows us to make open market debt repurchases when it is opportunistic to do so to manage our debt maturity profile. During 2019, we had an opportunity to reduce our debt by repurchasing $46.5 million of certain senior notes through open market repurchases. We viewed these transactions as strategic and attractive from a valuation perspective.
Associates
At December 31, 2019, we employed 16,320 individuals on a full-time basis and 8,274 individuals on a part-time basis. Of the accountsfull-time associates, 14,029 were employed in the funeral and cemetery operations and 2,291 were employed in corporate or other overhead activities and services. All eligible associates in the United States who so elect are covered by our group health and life insurance plans. Associates covered by a collective bargaining agreement are typically covered by union health plans and therefore do not participate in our health insurance plan. At December 31, 2019 and 2018, there were 9,528 and 9,362 associates, respectively, who had elected to participate in our group health insurance plans. Eligible associates in the United States are covered by retirement plans of SCI or various subsidiaries, while international associates are covered by other SCI (or SCI subsidiary) defined contribution or government-mandated benefit plans. Approximately 2.5% of our associates are represented by unions. Although labor disputes occur from time to time, relations with associates are generally considered favorable.
Regulation
Our funeral operations are regulated by the Federal Trade Commission (the “FTC”) under the FTC’s Trade Regulation Rule on Funeral Industry Practices (the “Funeral Rule”), which went into effect in 1984. The Funeral Rule defines certain acts or practices as unfair or deceptive and contains certain requirements to prevent these acts or practices. The preventive measures require a funeral provider to give consumers accurate, itemized price information and various other disclosures about funeral merchandise and services and prohibit a funeral provider from: 1) misrepresenting legal, crematory, and cemetery requirements; 2) embalming for a fee without permission; 3) requiring the purchase of a casket for direct cremation; and 4) requiring consumers to buy certain funeral merchandise or services as a condition for furnishing other funeral merchandise or services.
Our operations are also subject to regulation, supervision, and licensing under numerous federal, state, and local laws and regulations as well as Canadian and provincial laws and regulations. For example, state laws impose licensing requirements for funeral service trusts, cemeterylocations and funeral directors and regulate preneed sales including our preneed trust activities. Our facilities are subject to environmental, health, and safety regulations. We take various measures to comply with the Funeral Rule and all laws and regulations. For example, we have established and maintain policies, procedures, and business practices; we engage in training of our personnel; and we carry out ongoing reviews of our compliance efforts. We believe that we are in substantial compliance with the Funeral Rule and all laws and regulations.
Federal, state, and local legislative bodies and regulatory agencies (including Canadian legislative bodies and agencies) frequently propose new laws and regulations, some of which could have a material effect on our operations and on the deathcare industry in general. We cannot accurately predict the outcome of any proposed legislation or regulation or the effect that any such legislation or regulation might have on us.
Other
We make available free of charge, on or through our website, our annual, quarterly, and current reports and any amendments to those reports, as soon as reasonably practicable after electronically filing such reports with the Securities

FORM 10-K 11



PART I

and Exchange Commission (SEC). Our website is http://www.sci-corp.com and our telephone number is (713) 522-5141. We also post announcements, updates, events and investor information and presentations on our website in addition to copies of all recent news releases. We may use the Investors section of our website to communicate with investors. It is possible that the financial and other information posted there could be deemed material information. Each of our Board of Directors’ standing committee charters, our Corporate Governance Guidelines, our Code of Ethics for Board Members, and our Code of Conduct for Officers and Employees are available, free of charge, through our website or, upon request, in print. We will post on our internet website all waivers to or amendments of our Code of Conduct for Officers and Employees, which are required to be disclosed by applicable law and rules of the New York Stock Exchange listing standards. Information contained on our website is not part of this report. The SEC also maintains an internet site at http://www.sec.govthat contains reports, proxy and information statements, and other information regarding issuers that file electronically.

12 Service Corporation International



PART I

Item 1A. Risk Factors
Cautionary Statement on Forward-Looking Statements
The statements in this Form 10-K that are not historical facts are forward-looking statements made in reliance on the safe harbor protections provided under the Private Securities Litigation Reform Act of 1995. These statements may be accompanied by words such as “believe”, “estimate”, “project”, “expect”, “anticipate”, or “predict” that convey the uncertainty of future events or outcomes. These statements are based on assumptions that we believe are reasonable; however, many important factors could cause our actual consolidated results in the future to differ materially from the forward-looking statements made herein and in any other documents or oral presentations made by, or on behalf of, the Company. These factors are discussed below. We assume no obligation and make no undertaking to publicly update or revise any forward-looking statements made herein or any other forward-looking statements made by the Company, whether as a result of new information, future events, or otherwise.
RISKS RELATED TO OUR BUSINESS
Our affiliated trust funds own investments in securities, which are affected by market conditions that are beyond our control.
In connection with our preneed merchandise and service trusts,sales and our cemetery property sales, most affiliated trust funds own investments in equity securities, fixed income securities, commingled funds, money market funds, and mutual funds. The fair value of these investments and our earnings and investment gains and losses on these securities and funds are affected by financial market conditions that are beyond our control. Additionally, we may not choose the optimal mix of securities for any particular market condition.
The following table summarizes our investment returns (realized and unrealized), excluding certain fees, on our trust funds:
 Years Ended December 31,
 2019 2018 2017
Preneed funeral merchandise and service trust funds20.0% (4.9)% 16.1%
Preneed cemetery merchandise and service trust funds20.5% (5.2)% 16.8%
Cemetery perpetual care trust funds17.0% (3.0)% 9.5%
Generally, earnings or gains and losses on our trust investments are recognized and we withdraw cash when the underlying merchandise is delivered, service is performed, or upon contract cancellation. Our cemetery perpetual care trusts recognize earnings, and in certain states, capital gains and losses or fixed percentage distributions. We withdraw allowable cash when we incur qualifying cemetery maintenance costs.
If the investments in our trust funds experience significant declines in 2020 or subsequent years, there could be insufficient funds in the trusts to cover the costs of delivering merchandise and services or maintaining cemeteries in the future. We may be required to cover any such shortfall with cash flows from operations, which wecould have a variable interest and are the primary beneficiary. Intercompany balances and transactions have been eliminated in consolidation.
Reclassifications to Prior Period Financial Statements and Adjustments
Certain reclassifications have been made to prior period amounts to conform to the current period financial statement presentation with nomaterial adverse effect on our previously reportedfinancial condition, results of operations, consolidated financial position, or cash flows. For the year 2016, we recorded in General and administrative expenses an out-of-period expense of $5.5 million for previously improperly capitalized acquisition costs. Such amounts are immaterial to both current and prior period financial statements.
Use of Estimates in the Preparation of Financial Statements
The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that may affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. As a result, actual results could differ from these estimates.
Cash and Cash Equivalents
We consider all highly liquid investments with an original maturity of three months or less to be cash equivalents. The carrying amounts of our cash and cash equivalents approximate fair value due to the short-term nature of these instruments.
Accounts Receivable and Allowance for Doubtful Accounts
Our trade receivables primarily consist of amounts due for funeral services already performed. We provide various allowances and cancellation reserves for our funeral and cemetery preneed and atneed receivables as well as for our preneed funeral and preneed cemetery deferred revenue. These allowances are based on an analysis of historical trends of collection and cancellation activity. Atneed funeral and cemetery receivables are considered past due after 30 days. Collections are generally managed by the locations or third party agencies acting on behalf of the locations, until a receivable is 180 days delinquent at which time it is fully reserved and sent to a collection agency. These estimates are impacted by a number of factors, including changes in the economy, relocation, and demographic or competitive changes in our areas of operation.
Inventories and Cemetery Property
Funeral and cemetery merchandise are stated at the lower of average cost or market. Cemetery property is recorded at cost. Inventory costs and cemetery property are relieved using specific identification in performance of a contract. Amortization expense for cemetery property was $66.7 million, $62.4 million, and $60.4 million for the years ended December 31, 2016, 2015, and 2014, respectively.

Property and Equipment, Net
Property and equipment are recorded at cost. Maintenance and repairs are charged to expense whereas renewals and major replacements that extend the assets useful lives are capitalized. Depreciation is recognized ratably over the estimated useful lives of the various classes of assets. Buildings are depreciated over a period ranging from seven to forty years, equipment is depreciated over a period from three to eight years, and leasehold improvements are depreciated over the shorter of the lease term or ten years. Depreciation and amortization expense related to property and equipment was $147.2 million, $141.5 million, and $140.0 million for the years ended December 31, 2016, 2015, and 2014, respectively. When property is sold or retired, the cost and related accumulated depreciation are removed from the Consolidated Balance Sheet; resulting gains and losses are included in the Consolidated Statement of Operations in the period of sale or disposal.
Leases
We have lease arrangements related to funeral service locations and transportation equipment that were primarily classified as capital leases at December 31, 2016. Lease terms related to funeral service locations generally range from one to 40 years with options to renew at varying terms. Lease terms related to transportation equipment generally range from one to five years with options to renew at varying terms. We calculate operating lease expense ratably over the lease term. We consider reasonably assured renewal options and fixed escalation provisions in our calculation. For more information related to leases,our trust investments, see Note 11.3 in Part II, Item 8. Financial Statements and Supplementary Data.
Goodwill
The excess of purchase price overIf the fair value of identifiable net assetsthese trusts, plus any other amount due to us upon delivery of the associated contracts, were to decline below the estimated costs to deliver the underlying products and services, we would record a charge to earnings to record a liability for the expected losses on the delivery of the associated contracts. As of December 31, 2019, no such charge was required in any reported period.
We may be required to replenish our affiliated funeral and cemetery trust funds to meet minimum funding requirements, which would have a negative effect on our earnings and cash flow.
In certain states and provinces, we have withdrawn allowable distributable earnings, including unrealized gains, prior to the maturity or cancellation of the related contract. Additionally, some states have laws that either require replenishment of investment losses under certain circumstances or impose various restrictions on withdrawals of future earnings when trust fund values drop below certain prescribed amounts. In the event of market declines that result in a severe decrease in trust fund value, we may be required to replenish amounts in the respective trusts in some future period. As of December 31, 2019, we had unrealized losses of $12.0 million in the various trusts within these states. See Off-Balance Sheet Arrangements, Contractual Obligations, and Commercial and Contingent Commitments in Part II, Item 7.

FORM 10-K 13



PART I

Our ability to execute our strategic plan depends on many factors, some of which are beyond our control.
Our strategic plan is focused on growing our revenue, leveraging our scale, and deploying our capital. Many of the factors that impact our ability to execute our strategic plan, such as the number of deaths and general economic conditions, are beyond our control. Changes in operating conditions, such as supply disruptions and labor disputes, could negatively impact our operations. Our inability to leverage scale to drive cost savings, productivity improvements, preneed production, or earnings growth anticipated by management could affect our financial performance. Our inability to identify acquisition candidates and to complete acquisitions, divestitures, or strategic alliances as planned or to successfully integrate acquired in business combinations is recorded as goodwill. Goodwill is tested annually during the fourth quarter for impairment by assessing the fairbusinesses and realize expected synergies and strategic benefits could impact our financial performance. Our inability to deploy capital to maximize shareholder value of eachcould impact our financial performance. We cannot give assurance that we will be able to execute any or all of our reporting units.strategic plan. Failure to execute any or all of our strategic plan could have a material adverse effect on our financial condition, results of operations, and cash flows.
Our goodwill impairment test involves estimatescredit agreements contain covenants that may prevent us from engaging in certain transactions.
Our Bank Credit Facility contains, among other things, various affirmative and management judgment.negative covenants that may prevent us from engaging in certain transactions that might otherwise be considered beneficial to us. The covenants limit, among other things, our and our subsidiaries’ ability to:
Incur additional indebtedness (including guarantee obligations);
Create liens on assets;
Engage in certain transactions with affiliates;
Enter into sale-leaseback transactions;
Engage in mergers, liquidations, and dissolutions;
Sell assets;
Pay dividends, distributions, and other payments in respect of our capital stock;
Purchase our capital stock in the open market;
Make investments, loans, or advances;
Repay indebtedness or amend the agreements relating thereto;
Create restrictions on our ability to receive distributions from subsidiaries; and
Change our lines of business.
Our Bank Credit Facility requires us to maintain certain leverage and interest coverage ratios. These covenants and coverage ratios may require us to take actions to reduce our indebtedness or act in a manner contrary to our strategic plan and business objectives. In addition, events beyond our control, including changes in general economic and business conditions, may affect our ability to satisfy these covenants. A breach of any of these covenants could result in a default of our indebtedness. If we breach certain affirmative covenants or any negative covenants contained in our Bank Credit Facility, then, immediately upon notice from the administrative agent, an event of default will have occurred and the lenders could elect to declare all amounts outstanding thereunder, together with accrued interest, immediately due and payable. If we breach any of the other affirmative covenants contained in our Bank Credit Facility, and such breach continues unremedied for 30 days after receipt of notice thereof, then an event of default will have occurred and the lenders party thereto could elect to declare all amounts outstanding thereunder, together with accrued interest, immediately due and payable. Any such declaration would also result in an event of default under our Senior Indenture governing our various senior notes. For additional information, see Financial Condition, Liquidity and Capital Resources in Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations and Note 6 in Part II, Item 8. Financial Statements and Supplementary Data.
If we lost the ability to use surety bonding to support our preneed activities, we may be required to make material cash payments to fund certain trust funds.
We have entered into arrangements with certain surety companies whereby such companies agree to issue surety bonds on our behalf as financial assurance or as required by existing state and local regulations. The surety bonds are used for various business purposes; however, the majority of the surety bonds issued and outstanding have been issued to support our preneed funeral and cemetery activities. In the first stepevent all of the surety companies canceled or did not renew our surety bonds, which generally have twelve-month renewal periods, we would be required to either obtain replacement coverage or fund approximately $153.8 million into state-mandated trust accounts as of December 31, 2019. There can be no assurance that we would be able to obtain replacement coverage at a similar cost or at all.

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Increasing death benefits related to preneed contracts funded through life insurance or annuity contracts may not cover future increases in the cost of providing a price-guaranteed service.
We sell price-guaranteed preneed contracts through various programs providing for future services at prices prevailing when the agreements are signed. For preneed contracts funded through life insurance or annuity contracts, we receive in cash a general agency commission from a third-party insurance company that typically averages approximately 25% of the total sale. Additionally, we receive an increasing death benefit associated with the contract of approximately 1% per year in cash at the time the service is performed. There is no guarantee that the increasing death benefit will cover future increases in the cost of providing a price-guaranteed service, and any such excess cost could be materially adverse to our financial condition, results of operations, and cash flows.
The financial condition of third-party insurance companies that fund our preneed contracts may impact our future revenue.
Where permitted by state law, customers may arrange their preneed contract by purchasing a life insurance or annuity policy from third-party insurance companies. The customer/policy holder assigns the policy benefits to us as payment for their preneed contract at the time of need. If the financial condition of the third-party insurance companies were to deteriorate materially because of market conditions or otherwise, there could be an adverse effect on our ability to collect all or part of the proceeds of the life insurance policy, including the annual increase in the death benefit, if we fulfill the preneed contract at the time of need. Failure to collect such proceeds could have a material adverse effect on our financial condition, results of operations, and cash flows.
Unfavorable results of litigation could have a material adverse impact on our financial statements.
As discussed in Note 9 of Part II, Item 8. Financial Statements and Supplementary Data, we are subject to a variety of claims and lawsuits in the ordinary course of our goodwill impairment test,business. Adverse outcomes in some or all of the pending cases may result in significant monetary damages or injunctive relief against us, as litigation and other claims are subject to inherent uncertainties. Any such adverse outcomes, in pending cases or other lawsuits that may arise in the future, could have a material adverse impact on our financial position, results of operations, and cash flows.
Unfavorable publicity could affect our reputation and business.
Since our operations relate to life events involving emotional stress for our client families, our business is dependent on customer trust and confidence. Unfavorable publicity about our business generally or in relation to any specific location could affect our reputation and customers’ trust and confidence in our products and services, thereby having an adverse impact upon our sales and financial results.
We use a combination of insurance, self-insurance, and large deductibles in managing our exposure to certain inherent risks; therefore, we comparecould be exposed to unexpected costs that could negatively affect our financial performance.
Our insurance coverage is subject to deductibles, self-insured retentions, limits of liability, and similar provisions that we believe are prudent based on our operations. Because we self-insure a significant portion of expected losses under our workers' compensation, auto, and general and professional liability insurance programs, unanticipated changes in any applicable actuarial assumptions, trends and interpretations, or management estimates underlying our recorded liabilities for these losses, including potential increases in costs, could result in materially different amounts of expense than expected under these programs. These unanticipated changes could have a material adverse effect on our financial condition, results of operations, or cash flows.
Changes in taxation as well as the fair valueinherent difficulty in quantifying potential tax effects of business decisions could have a reporting unitmaterial adverse effect on the results of our operations, financial condition, or cash flows.
We make judgments regarding the utilization of existing income tax credits and the potential tax effects of various financial transactions and results of operations to its carrying amount, including goodwill. We determine fair valueestimate our obligations to taxing authorities. Tax obligations include income, franchise, real estate, sales and use, and employment-related taxes. These judgments include reserves for potential adverse outcomes regarding tax positions that have been taken. Changes in federal, state, or local tax laws, adverse tax audit results, or adverse tax rulings on positions taken could have a material adverse effect on the results of each reporting unit using both a marketour operations, financial condition, or cash flows.

FORM 10-K 15



PART I

Declines in overall economic conditions beyond our control could reduce future potential earnings and income approach. Our methodology considers discounted cash flows and multiples of EBITDA (earnings before interest, taxes, depreciation, and amortization). The discounted cash flow valuation uses projections ofcould result in future cash flows and includes assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows. We do not record an impairment ofimpairments to goodwill in instances where the fair value of a reporting unit exceeds its carrying amount. If the aggregate fair value is less than the related carrying amount for a reporting unit, we compare the implied fair value of goodwill to the carrying amount of goodwill. If the carrying amount of reporting unit goodwill exceeds the implied fair value of that goodwill, an impairment loss is recognized in an amount equal to that excess.
For our most recent annual impairment test performed in the fourth quarter, we used a 6.5% discount rate, growth rates ranging from 1.2% to 5.7% over a five-year period, plus a terminal value determined using the constant growth method in projecting our future cash flows. Fair value was calculated as the sum of the projected discounted cash flows of our reporting units over the next five years plus terminal value at the end of those five years. Our terminal value was calculated using a long-term growth rate of 2.5% and 2.9% for our funeral and cemetery reporting units, respectively.and/or other intangible assets.
In addition to ouran annual review, we assess the impairment of goodwill and/or other intangible assets whenever certain events or changes in circumstances indicate that the carrying value may be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, a significant decline in our stock price, significant underperformance relative to historical or projected future operating results, and significant negative industry or economic trends. No interimIf any of these factors occur, we may have a triggering event, which could result in an impairment of our goodwill impairment reviews were required in 2016 and/or 2015. For more information related to goodwill, see Note 7.
Other Intangible Assets
Our intangible assets include customer relationships, trademarks and tradenames, and other intangible assets primarily resulting from acquisitions. Our trademarkassets. If economic conditions worsen causing deterioration in our operating revenue, operating margins, and tradenames and certaincash flows, we may have a triggering event that could result in an impairment of our goodwill and/or other intangible assetsassets. Our cemetery segment, which has a goodwill balance of $328.9 million as of December 31, 2019, is more sensitive to market conditions and goodwill impairments because it is more reliant on preneed sales, which are consideredimpacted by customer discretionary spending. For additional information, see Critical Accounting Policies, Recent Accounting Pronouncements, and Accounting Changes in Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
Any failure to have an indefinite lifemaintain the security of the information relating to our customers, their loved ones, our associates, and are notour vendors could damage our reputation, could cause us to incur substantial additional costs and to become subject to amortization. We testlitigation, and could adversely affect our operating results, financial condition, or cash flow.
In the ordinary course of our business, we and our vendors receive and retain certain personal information, in both physical and electronic formats, about our customers, their loved ones, our associates, and our vendors, and there is an expectation that we will adequately protect that information. In addition, our online operations at our websites depend upon the secure transmission of confidential information over public networks, including information permitting electronic payments. The U.S. regulatory environment surrounding information security and privacy is increasingly demanding. New laws and regulations governing data privacy, security, cybersecurity and the unauthorized disclosure of confidential information, including recent California legislation, pose increasingly complex compliance challenges and potentially elevate our costs. Any failure by us to comply with these laws and regulations, including as a result of a security or privacy breach, could result in significant penalties and liabilities for impairment of intangible assets annually during the fourth quarter.
Our intangible assets impairment tests involve estimates and management judgment. For trademark and tradenames, our test uses the relief from royalty method whereby we determine the fair value of the assets by discounting the cash flows that represent a savings over having to pay a royalty fee forus. A significant theft, loss or fraudulent use of the trademarkpersonally identifiable information we maintain or failure of our vendors to use or maintain such data in accordance with contractual provisions could result in significant costs, fines, litigation. Additionally, if we acquire a company that has violated or is not in compliance with applicable data protection laws, we may incur significant liabilities and tradenames. The discountedpenalties as a result.
We maintain substantial security measures and data backup systems to protect, store, and prevent unauthorized access to such information. Nevertheless, it is possible that computer hackers and others (through cyberattacks, which are rapidly evolving and becoming increasingly sophisticated, or by other means) might defeat our security measures in the future and obtain the personal information of customers, their loved ones, our associates, and our vendors that we hold. Further, our associates, contractors, or third parties with whom we do business may attempt to circumvent our security measures to misappropriate such information and may purposefully or inadvertently cause a breach, corruption, or data loss involving such information. A breach of our security measures or failure in our backup systems could adversely affect our reputation with our customers and their loved ones, our associates, and our vendors; as well as our operations, results of operations, financial condition, and cash flow valuation uses projectionsflows; and could result in litigation against us or the imposition of futurepenalties. Moreover, a security breach could require that we expend significant additional resources to upgrade further the security measures that we employ to guard such important personal information against cyberattacks and other attempts to access such information and could result in a disruption of our operations.
Our Canadian business exposes us to operational, economic, and currency risks.
Our Canadian operations represent a significant portion of our revenue. Our ability to successfully conduct operations in Canada is affected by many of the same risks we face in our U.S. operations, as well as unique costs and difficulties of managing Canadian operations. Our Canadian operations may be adversely affected by local laws, customs, and regulations, as well as political and economic conditions. Significant fluctuations in exchange rates between the U.S. dollar and the Canadian dollar may adversely affect our results of operations and cash flows.
Our level of indebtedness could adversely affect our ability to raise additional capital to fund our operations, limit our ability to react to changes in the economy or our industry, and may prevent us from fulfilling our obligations under our indebtedness.
We have a significant amount of indebtedness, which could have important consequences, including the following:
It may limit our ability to obtain additional debt or equity financing for working capital, capital expenditures, acquisitions, debt service requirements, and general corporate or other purposes.

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A portion of our cash flows from operations will be dedicated to the payment of principal and includes assumptions concerninginterest on our indebtedness, including indebtedness we may incur in the future, operating performance and may not be available for other purposes, including to finance our working capital, capital expenditures, acquisitions, and general corporate costs or other purposes.
It could limit our flexibility in planning for, or reacting to, changes in our business and the industry in which we operate and place us at a competitive disadvantage compared to our competitors that have less debt.
It could make us more vulnerable to downturns in general economic or industry conditions or in our business, or prevent us from carrying out activities that may differ from actual futureare important to our growth.
It could increase our interest expense if interest rates in general increase because a portion of our indebtedness, including all of our indebtedness under our senior credit facilities, bears interest at floating rates.
It could make it more difficult for us to satisfy our obligations with respect to our indebtedness, and any failure to comply with the obligations of any of our debt instruments, including any financial and other restrictive covenants, could result in an event of default under the agreements governing our other indebtedness which, if not cured or waived, could result in the acceleration of our indebtedness.
Any of the above listed factors could materially affect our business, financial condition, results of operations, and cash flows. For our most recent annual impairment test performed in the fourth quarter, we estimated that the pre-tax savings would range from 1.0% to 4.0% of the revenue associated with the trademark and tradenames, based primarily on our research of intellectual property valuation and licensing databases. We also assumed a terminal growth rate of 2.5% and 2.9% for our funeral and cemetery segments, respectively, and discounted the cash flows at a 6.7% discount rate based on the relative risk of these assets to our overall business.

In addition to our annual review,high level of indebtedness, we assessalso have significant rental and other obligations under our operating and finance leases for funeral service locations, cemetery operating and maintenance equipment, and transportation equipment. These obligations could further increase the impairmentrisks described above.
A failure of intangible assets whenevera key information technology system or process could disrupt and adversely affect our business.
We rely extensively on information technology systems, some of which are managed or provided by third-party service providers, to analyze, process, store, manage, and protect transactions and data. In managing our business, we also rely heavily on the integrity of, security of, and consistent access to this data for information such as sales, merchandise ordering, inventory replenishment, and order fulfillment. For these information technology systems and processes to operate effectively, we or our service providers must periodically maintain and update them. Our systems and the third-party systems on which we rely are subject to damage or interruption from a number of causes, including power outages; computer and telecommunications failures; computer viruses; security breaches; cyber-attacks, including the use of ransomware; catastrophic events such as fires, floods, earthquakes, tornadoes, or hurricanes; acts of war or terrorism; and design or usage errors by our associates, contractors, or third-party service providers. Although we and our third-party service providers seek to maintain our respective systems effectively and to successfully address the risk of compromise of the integrity, security, and consistent operations of these systems, such efforts may not be successful. As a result, we or our service providers could experience errors, interruptions, delays, or cessations of service in key portions of our information technology infrastructure, which could significantly disrupt our operations and be costly, time consuming, and resource-intensive to remedy.
Failure to maintain effective internal control over financial reporting could adversely affect our results of operations, investor confidence, and our stock price.
The accuracy of our financial reporting depends on the effectiveness of our internal control over financial reporting. Internal control over financial reporting can provide only reasonable assurance with respect to the preparation and fair presentation of financial statements and may not prevent or detect misstatements because of its inherent limitations. If we do not maintain effective internal control over financial reporting or implement controls sufficient to provide reasonable assurance with respect to the preparation and fair presentation of our financial statements, we could be unable to file accurate financial reports on a timely basis, and our results of operations, investor confidence, and stock price could be materially adversely affected.

The application of unclaimed property laws by certain eventsstates to our preneed funeral and cemetery backlog could have a material adverse impact on our liquidity, cash flows, and financial results.
In the ordinary course, our businesses have sold preneed funeral and cemetery contracts for decades. To the extent these contracts will not be funded with the assignment of the proceeds of life insurance policies, depending on applicable state laws, we could be responsible for escheatment of the portion of the funds paid that relate to contracts which we are unlikely to fulfill. For additional information, see Unclaimed Property Audit in Note 9 in Item 1 of Part 1 of this Form 10-K. The application of unclaimed property laws could have a material adverse effect on our liquidity, cash flows, and financial results.

FORM 10-K 17



PART I

RISKS RELATED TO OUR INDUSTRY
The funeral and cemetery industry is competitive.
In North America, the funeral and cemetery industry is characterized by a large number of locally-owned, independent operations. To compete successfully, our funeral service locations and cemeteries must maintain good reputations and high professional standards, as well as offer attractive products and services at competitive prices. In addition, we must market ourselves in such a manner as to distinguish us from our competitors. We have historically experienced price competition from independent funeral service location and cemetery operators, monument dealers, casket retailers, low-cost funeral providers, and other nontraditional providers of merchandise and services. If we are unable to successfully compete, our financial condition, results of operations, and cash flows could be materially adversely affected.
If the number of deaths in our markets declines, our cash flows and revenue may decrease. Changes in the number of deaths are not predictable from market to market or changesover the short term.
If the number of deaths in circumstances indicateour markets declines, the number of funeral services and interments performed by us could decrease and our financial condition, results of operations, and cash flows could be materially adversely affected. Changes in the number of deaths may vary from quarter to quarter and across local markets, and those variations are not predictable. Variations in the death rate and seasonality of deaths throughout each year may also cause revenue to fluctuate between quarters or years.
If we are not able to respond effectively to changing consumer preferences, our market share, revenue, and/or profitability could decrease.
Future market share, revenue, and profit will depend in part on our ability to anticipate, identify, and respond to changing consumer preferences. We may not correctly anticipate or identify trends in consumer preferences, or we may identify them later than our competitors do. In addition, any strategies we may implement to address these trends may prove incorrect or ineffective.
The continuing upward trend in the number of cremations performed in North America could result in lower revenue, operating profit, and cash flows.
There is a continuing upward trend in the number of cremations performed in North America as an alternative to traditional funeral service dispositions. In our operations during 2019, 56.8% of the comparable services we performed were cremation cases compared to 55.1% and 53.5% performed in 2018 and 2017, respectively. Our average revenue for cremations is lower than that for traditional burials. If we are unable to continue to expand our cremation memorialization products and services, and cremations remain or increase as a significant percentage of our services, our financial condition, results of operations, and cash flows could be materially adversely affected.
Our funeral and cemetery businesses are high fixed-cost businesses.
The majority of our operations are managed in groups called “markets”. Markets are geographical groups of funeral service locations and cemeteries that share common resources such as operating personnel, preparation services, clerical staff, motor vehicles, and preneed sales personnel. We must incur many of these costs regardless of the carrying valuenumber of services or interments performed. Because we cannot immediately decrease these costs when we experience lower sales volumes, a sales decline may cause our margin percentages to decline at a greater rate than the decline in revenue.
REGULATORY AND LEGAL RISKS
Regulation and compliance could have a material adverse impact on our financial results.
Our operations are subject to regulation, supervision, and licensing requirements under numerous foreign, federal, state, and local laws, ordinances, and regulations, including extensive regulations concerning trust funds, preneed sales of funeral and cemetery merchandise and services, and various other aspects of our business. For example, the funeral industry is regulated at the federal level by the FTC, which requires funeral service locations to take actions designed to protect consumers. State law regulates preneed sales and imposes licensing requirements. Accordingly, we are subject to audits of preneed sales practices and state trust funds. Our facilities are also subject to stringent health, safety and environmental regulations. In particular, cremation and embalming facilities are subject to stringent health and environmental regulations, compliance with which is burdensome, and there are associated risks of costly and burdensome investigations from regulatory authorities or incidental non-compliance with such regulations. Our pay practices, including wage and hour overtime pay, are subject to federal and state regulations. Violations of applicable laws could result in fines or sanctions against us.

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In addition, from time to time, governments and agencies propose to amend or add regulations or reinterpret existing regulations, which could increase costs and decrease cash flows. For example, foreign, federal, state, local, and other regulatory agencies have considered and may enact additional legislation or regulations that could affect the deathcare industry. These include regulations that require more liberal refund and cancellation policies for preneed sales of products and services, limit or eliminate our ability to use surety bonding, require the escheatment of trust funds, increase trust requirements, require the deposit of funds or collateral to offset unrealized losses of trusts, and/or prohibit the common ownership of funeral service locations and cemeteries in the same market. Similarly, more stringent permitting or other environmental regulations, if adopted, could increase our costs. If adopted by the regulatory authorities of the jurisdictions in which we operate, these and other possible proposals could have a material adverse effect on our financial condition, results of operations, and cash flows.
Compliance with laws, regulations, industry standards, and customs concerning burial procedures and the handling and care of human remains is critical to the continued success of our business and any operations we may acquire. Litigation and regulatory proceedings regarding these issues could have a material adverse effect on our financial condition, results of operations, and cash flows.
Cemetery burial practice claims could have a material adverse impact on our financial results.Most of our cemeteries have been operating for decades and, therefore, may have used practices and procedures that are outdated in comparison to today's standards. When cemetery disputes occur, we may be greater than the fair value. Factorssubjected to litigation and liability for improper burial practices, including (1) burial practices of a different era that could trigger an interim impairment review include, but are not limited to, significant under-performance relative to historical or projected future operating resultsjudged today in hindsight as being outdated and significant negative industry or economic trends. No interim intangible impairment reviews were required in 2016 or 2015.
Certain(2) alleged violations of our intangible assets associatedpractices and procedures by one or more of our associates. In addition, since most of our cemeteries were acquired through various acquisitions, we may be subject to litigation and liability based upon actions or events that occurred before we acquired or managed the cemeteries. Claims or litigation based upon our cemetery burial practices could have a material adverse impact on our financial condition, results of operations, and cash flows.
Item 1B. Unresolved Staff Comments
None.
Item 2. Properties
Information regarding properties is set forth in Part I, Item 1. Business.
Item 3. Legal Proceedings
Information regarding legal proceedings is set forth in Note 9 of Part II, Item 8. Financial Statements and Supplementary Data.
Item 4. Mine Safety Disclosures
Not applicable.

FORM 10-K 19



PART I

Executive Officers of the Company
The following table sets forth as of February 18, 2020, the name and age of each executive officer of the Company, the office held, and the year first elected an officer.
Officer Name Age Position Year First
Became Officer
Thomas L. Ryan 54
 Chairman of the Board, Chief Executive Officer and President 1999
Sumner J. Waring, III 51
 Senior Vice President, Chief Operating Officer 2002
Eric D. Tanzberger 51
 Senior Vice President, Chief Financial Officer 2000
Gregory T. Sangalis 64
 Senior Vice President, General Counsel and Secretary 2007
Elisabeth G. Nash 58
 Senior Vice President, Operations Services 2004
John H. Faulk 44
 Senior Vice President, Revenue and Business Development 2010
Steven A. Tidwell 58
 Senior Vice President, Sales and Marketing 2010
Tammy R. Moore 52
 Vice President and Corporate Controller 2010
Mr. Ryan was elected Chairman of the Board of SCI effective in January 2016 and, previously, he had been appointed Chief Executive Officer in February 2005 and President in 2019. He joined the Company in 1996 and served in a variety of financial management roles until November 2000, when he was asked to serve as Chief Executive Officer of European Operations based in Paris, France. In July 2002, Mr. Ryan returned to the United States where he was appointed President and Chief Operating Officer of SCI. Before joining SCI, Mr. Ryan was a certified public accountant with Coopers & Lybrand LLP for eight years. He holds a bachelor's degree in business administration from the University of Texas at Austin. Mr. Ryan serves as a member of the University of Texas McCombs Business School Advisory Council. Mr. Ryan is a member of the Board of Trust Managers of Weingarten Realty Investors (NYSE: WRI) and the Board of Directors of Chesapeake Energy (NYSE: CHK).
Mr. Waring, Senior Vice President, is responsible for North American Operations. He joined SCI in 1996 as Area Vice President of Operations when SCI acquired his family's funeral business. He was appointed President of the Northeast Region in 1999 and President of the Pacific Region in September 2001. In September 2002, Mr. Waring was appointed Vice President, Western Operations, a position he held until May 2004 when he was appointed Vice President, Major Market Operations. He was promoted to Senior Vice President in 2006. In May 2015, Mr. Waring's responsibilities were expanded to include all operations in North America. Mr. Waring holds a bachelor's degree in business administration from Stetson University, a degree in mortuary science from Mount Ida College, and a master's degree in business administration from the University of Massachusetts Dartmouth. Mr. Waring serves on the Board of Directors of BankFive and the Board of Trustees of Tabor Academy. He is also a member of the Executive Leadership Team for the Houston chapter of the American Heart Association.
Mr. Tanzberger was appointed Senior Vice President and Chief Financial Officer in June 2006 and also served as Treasurer from July 2007 to February 2017. Mr. Tanzberger joined the Company in August 1996 and held various management positions prior to being promoted to Corporate Controller in August 2002. Before joining SCI, Mr. Tanzberger served as Assistant Corporate Controller at Kirby Marine Transportation Corp., an inland waterway barge and tanker company. He was also a certified public accountant with Coopers and Lybrand LLP. Mr. Tanzberger holds a bachelor's degree in business administration from the University of Notre Dame. He serves on the Board of Directors for Junior Achievement of Southeast Texas. Additionally, he is a member of the Board of Trustees for the United Way of Greater Houston and the National Funeral Directors Association Funeral Service Foundation.
Mr. Sangalis joined the Company in 2007 as Senior Vice President, General Counsel and Secretary. In 2012, his responsibilities were expanded to include Human Resources. He previously served as Senior Vice President, Law and Administration for Team Inc., a leading provider of specialty industrial maintenance and construction services. Prior to that, Mr. Sangalis served as Managing Director and General Counsel of Main Street Equity Ventures II, a private equity investment firm, and as Senior Vice President, General Counsel and Secretary for Waste Management, Inc., the leading provider of waste management services in North America.  Mr. Sangalis holds a bachelor's degree in finance from Indiana University and a master's degree in business administration from the University of Minnesota. He earned his juris doctorate from the University of Minnesota Law School, where he graduated Cum Laude.
Ms. Nash was named Senior Vice President of Operations Services in 2010 and is currently responsible for a variety of support functions, including information technology, supply chain, and program management. Prior to that she was Vice President of Process Improvement and Technology, where she led the redefinition of our field and home office processes and systems. Before joining SCI, Ms. Nash served in various senior management accounting and financial positions with

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Pennzoil Corp. She holds a bachelor's degree in business administration in accounting from Texas A&M University. Ms. Nash serves on the Board of Directors of Genesys Works.
Mr. Faulk was named Senior Vice President of Revenue and Business Development in 2018. He joined SCI in March 2010 as Vice President, Business Development, to oversee the Company's strategic growth, including mergers and acquisitions, real estate and construction. His promotion in 2018 expanded his role to include setting direction for the company’s pricing and cemetery development functions. Prior to joining the Company, Mr. Faulk worked for Bain & Company, Inc. where he helped Fortune 500 Companies and specialty retailers identify profit growth opportunities and achieve strong operating results. He holds a master's degree in business administration from the Darden Graduate School of Business at the University of Virginia and a bachelor's degree in electrical engineering from the University of Virginia.
Mr. Tidwell joined SCI as Vice President, Main Street Market Operations, in March 2010 and was promoted to Senior Vice President of Sales and Merchandising in 2012. As a co-founder of Keystone North America, Inc., Mr. Tidwell served as its President and Chief Executive Officer from May 2007 until it was acquired by SCI in March 2010. In his role, Mr. Tidwell worked closely with Keystone's Senior Leadership Team to develop and implement organic growth strategies as well as external growth and acquisition strategies. He began his career as a licensed funeral director and embalmer in Nashville, Tennessee, and has been actively involved in the funeral, and cemetery profession for over thirty-seven years. He holds an associate of arts degree from John A. Gupton College and has attended Executive Management and Leadership programs at the Harvard Business School, Vanderbilt University Owen Graduate School of Management, and the Center for Creative Leadership.
Mrs. Moore joined the Company in August 2002 as Manager of Financial Reporting. She was promoted to Director of Financial Reporting in 2004 and Managing Director and Assistant Controller in June 2006. In February 2010, she was promoted to Vice President and Corporate Controller and oversees trust, general accounting, internal and external reporting, customer service, and strategic planning and analysis. Prior to joining the Company, Mrs. Moore was a certified public accountant with PricewaterhouseCoopers LLP. She holds a bachelor's degree in business administration in accounting from the University of Texas at San Antonio.

FORM 10-K 21


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Item 5. Market for Registrant's Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities
Our common stock has been traded on the New York Stock Exchange since May 14, 1974. On December 31, 2019, there were 3,552 holders of record of our common stock. In calculating the number of stockholders, we consider clearing agencies and security position listings as one stockholder for each agency or listing. At December 31, 2019, we had 181,184,963 shares outstanding, net of 3,915,826 treasury shares.
Our common stock is traded on the New York Stock Exchange under the symbol SCI.
Stock Performance Graph. The following graph assumes the total return on $100 invested on December 31, 2014, in SCI Common Stock, the S&P 500 Index, and a peer group selected by the Company (the “Peer Group”).The Peer Group comprises Carriage Services, Inc., Hillenbrand Inc., and Matthews International Corp. Total return data assumes reinvestment of dividends.
TOTAL STOCKHOLDER RETURNS
INDEXED RETURNS
Years Ending
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For equity compensation plan information, see Part III of this Form 10-K.
Under our share repurchase program, during the year ended December 31, 2019, we repurchased 2,908,850 shares at an aggregate cost of $129.6 million, which is an average cost per share of $44.55. During the year ended December 31, 2018, we repurchased 7,347,838 shares at an aggregate cost of $277.6 million, which is an average cost per share of $37.78.
In August 2019, our Board of Directors increased our repurchase authorization for up to $400.0 million. The remaining dollar value of shares authorized to be purchased under the share repurchase program was $312.0 million at December 31, 2019. As discussed in Item 1A, our Bank Credit Facility contains covenants that may restrict our ability to repurchase our common stock.

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The following table summarizes our share repurchases during the three months ended December 31, 2019:
Period Total Number of
Shares Purchased

 Average Price
Paid per Share

 Total Number
of Shares
Purchased as
Part of Publicly
Announced Programs

 Approximate Dollar Value of
Shares That
May Yet be
Purchased Under the Program

October 1, 2019 — October 31, 2019 (1)
 127,462
 $45.81
 117,984
 $383,596,893
November 1, 2019 — November 30, 2019 450,332
 $43.86
 450,332
 363,847,346
December 1, 2019 — December 31, 2019 1,154,917
 $44.85
 1,154,917
 312,044,361
  1,732,711
   1,723,233
  
(1) 9,478 shares purchased in October 2019 in connection with the surrender of shares by an associate to satisfy certain tax withholding obligations under compensation plans. These repurchases were not part of our publicly announced program and do not affect our share repurchase program.
Subsequent to December 31, 2019, we repurchased 475,476 shares for $22.2 million at an average cost per share of $46.69.
Item 6. Selected Financial Data
The data set forth below should be read in conjunction with our consolidated financial statements and accompanying notes to these consolidated financial statements. This historical information is not necessarily indicative of future results. The table below contains selected consolidated financial data as of and for the years ended December 31, 2015 through December 31, 2019.
 Years Ended December 31,
 2019 2018 2017 2016 2015
 (Dollars in millions, except per share amounts)
Selected Consolidated Statements of Operations Data:     
  
  
Revenue$3,230.8
 $3,190.2
 $3,095.0
 $3,031.1
 $2,986.0
Income from continuing operations$369.8
 $447.6
 $546.8
 $177.3
 $235.3
Net income$369.8
 $447.6
 $546.8
 $177.3
 $234.9
Net income attributable to noncontrolling interests(0.2) (0.4) (0.2) (0.3) (1.2)
Net income attributable to common stockholders$369.6
 $447.2
 $546.7
 $177.0
 $233.8
Earnings per share:   
  
  
  
Income from continuing operations attributable to common stockholders
Basic$2.03
 $2.45
 $2.91
 $0.92
 $1.17
Diluted$1.99
 $2.39
 $2.84
 $0.90
 $1.14
Net income attributable to common stockholders         
Basic$2.03
 $2.45
 $2.91
 $0.92
 $1.17
Diluted$1.99
 $2.39
 $2.84
 $0.90
 $1.14
Cash dividends declared per share$0.72
 $0.68
 $0.58
 $0.51
 $0.44
Selected Consolidated Balance Sheet Data (at December 31):       
  
Total assets$13,677.4
 $12,693.2
 $12,864.5
 $12,038.1
 $11,676.4
Long-term debt (less current maturities), including finance leases$3,513.5
 $3,532.2
 $3,135.3
 $3,196.6
 $3,037.6
Equity$1,823.3
 $1,641.8
 $1,409.4
 $1,095.2
 $1,189.4
Selected Consolidated Statement of Cash Flows Data:         
Net cash provided by operating activities$628.8
 $615.8
 $503.4
 $489.0
 $472.2

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Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
The Company
We are relieved using specific identificationNorth America’s largest provider of deathcare products and services, with a network of funeral service locations and cemeteries unequaled in performancegeographic scale and reach. At December 31, 2019, we operated 1,471 funeral service locations and 482 cemeteries (including 290 funeral service/cemetery combination locations), which are geographically diversified across 44 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Our funeral and cemetery operations consist of funeral service locations, cemeteries, funeral service/cemetery combination locations, crematoria, and other related businesses, which enable us to serve a contract.wide array of customer needs. We amortize all other finite-lived intangible assetssell cemetery property and funeral and cemetery merchandise and services at the time of need and on a straight-line basis over their estimated useful lives which range from two to forty years. For more information related to intangible assets, see Note 7.preneed basis.
Fair Value Measurements
We measure the available-for-sale securities heldOur financial position is enhanced by our funeral$12.0 billion backlog of future revenue from both trust and insurance-funded preneed sales at December 31, 2019. Preneed selling provides us with a strategic opportunity to gain future market share. We also believe it adds to the stability and predictability of our revenue and cash flows. While revenue on the majority of preneed merchandise and service sales is deferred until the time of need, sales of preneed cemetery property provide opportunities for full current revenue recognition to the extent that the property is developed and available for use.
We have adequate liquidity and a favorable debt maturity profile, which allow us to return capital to shareholders through share repurchases and dividends.
Factors affecting our operating results include: demographic trends in terms of population growth and average age, which impact death rates and number of deaths; establishing and maintaining leading market share positions supported by strong local heritage and relationships; effectively responding to increasing cremation trends by selling complementary services and merchandise; controlling salary and merchandise costs; and exercising pricing leverage related to our atneed revenue. The average revenue per funeral contract is influenced by the mix of traditional and cremation services because our average revenue for cremations is lower than that for traditional burials. To further enhance revenue opportunities, we continue to focus on our cremation customer’s preferences and remaining relevant by developing additional memorialization merchandise and service,services that specifically appeal to cremation customers.  We believe the presentation of these additional merchandise and cemetery perpetual care trusts at fair valueservices through our customer-facing technology enhances our customer’s experience by reducing administrative burdens and allowing them to visualize the product offerings and services, which will help drive increases in the average revenue for a cremation in future periods.
For further discussion of our key operating metrics, see our "Cash Flow" and “Results of Operations” sections below. For a discussion of our results of operations and liquidity and capital resources for the fiscal year ended December 31, 2017, see Management’s Discussion and Analysis of Financial Condition, Liquidity and Capital Resources and Results of Operations in Part II, Item 7 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2018, filed with the Securities and Exchange Commission on February 20, 2019.
Financial Condition, Liquidity, and Capital Resources
Capital Allocation Considerations
We rely on cash flow from operations as a recurring basis. Fair value is the price that would be received to sell an asset or paid to transfer a liabilitysignificant source of liquidity. Our cash flow from operating activities provided $628.8 million in an orderly transaction between market participants at the measurement date. We utilize a three-level valuation hierarchy for disclosure of fair value measurements. The valuation hierarchy is based upon the transparency of inputs to the valuation of an asset or liability2019. In addition, as of December 31, 2019, we have $671.0 million in excess borrowing capacity under our Bank Credit Facility. As of December 31, 2019, we have $69.8 million in long-term debt current maturities, which primarily consist of current amounts due on the measurement date. The three levels are defined as follows:term loan and finance leases.
Level 1 — inputsOur Bank Credit Facility requires us to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilitiesmaintain certain leverage and interest coverage ratios. As of December 31, 2019, we were in active markets;
Level 2 — inputs to the valuation methodology include quoted prices for similar assets or liabilities in active markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument; and
Level 3 — inputs to the valuation methodology are unobservable and significant to the fair value measurement.
An asset’s or liability’s categorization within the valuation hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Certain available-for-sale securities held by our funeral merchandise and service, cemetery merchandise and service, and cemetery perpetual care trusts have been classified in Level 3 of the hierarchy due to the significant management judgment required as a result of the absence of quoted market prices, inherent lack of liquidity, or the long-term nature of the securities. For additional disclosures forcompliance with all of our available-for-sale securities, see Notes 3, 4,debt covenants. Our financial covenant requirements and 5.actual ratios as of December 31, 2019 are as follows:
Treasury Stock
Per Credit AgreementActual
Leverage ratio 4.75 (Max)3.78
Interest coverage ratio3.00 (Min)5.03
We make treasurybelieve we have the financial strength and flexibility to reward shareholders through share repurchases and dividends while maintaining a prudent capital structure and pursuing new opportunities for profitable growth.

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We believe that our unencumbered cash on hand, future operating cash flows, and the available capacity under our bank credit agreement will give us adequate liquidity to meet our short-term needs as well as our long-term financial obligations. Due to cash balances residing in Canada and minimum operating cash requirements, a portion of our cash on hand is encumbered.
We consistently evaluate the best uses of our cash flow that will yield the highest value and return on capital. Our capital deployment strategy is prioritized as follows:
Investing in Acquisitions and Building New Funeral Service Locations. We manage our footprint by focusing on strategic acquisitions and building new funeral service locations where the expected returns are attractive and exceed our weighted average cost of capital by a meaningful margin. We target businesses with favorable customer dynamics and/or where we can achieve additional economies of scale. We continue to pursue strategic acquisitions and build new funeral service locations in areas that provide us with the potential for scale. In 2019, we increased our growth capital spend on new funeral service locations and expansions of existing locations to expand our footprint into desirable markets and to remain relevant with our customers. For our cemetery businesses, we plan to pursue strategic acquisitions to create more opportunities to serve Baby Boomers through our tiered cemetery options. During 2019, we acquired land that will be developed for future cemetery use in some of our largest markets to remain relevant with our customer. This investment in our future will allow us to continue to create cemetery offerings that appeal to varying preferences in those markets for many years to come.
Paying Dividends. Our quarterly dividend rate has steadily grown from $0.025 per common share in 2005 to $0.18 per common share at the end of 2019. We target a payout ratio of 30% to 40% of after tax earnings excluding special items and intend to grow our cash dividend commensurate with the growth in our business. While we intend to pay regular quarterly cash dividends for the foreseeable future, all future dividends are subject to limitations in our debt covenants and final determination by our Board of Directors each quarter upon review of our financial performance.
Repurchasing Shares. Absent opportunities for strategic acquisitions, we expect to continue to repurchase shares of our common stock purchases in the open market or through privately negotiated transactions, subject to market conditions, debt covenants, and normal trading restrictions. The volume and timing of our purchases is determined as we evaluate the opportunity to capture value for our shareholders. Since 2010, we have reduced the number of shares outstanding by 25%. In August 2019, our Board of Directors increased our repurchase authorization to $400.0 million. The remaining dollar value of shares authorized to be purchased under the share repurchase program was $312.0 million at December 31, 2019. Subsequent to December 31, 2019, we repurchased 475,476 shares for $22.2 million at an average cost per share of $46.69.
Managing Debt.We accountcontinue tofocus on maintaining optimal levels of liquidity and financial flexibility. Our flexible capital strategy allows us to make open market debt repurchases when it is opportunistic to do so to manage our debt maturity profile. During 2019, we had an opportunity to reduce our debt by repurchasing $46.5 million of certain senior notes through open market repurchases. We viewed these transactions as strategic and attractive from a valuation perspective.
Cash Flow
We believe our ability to generate strong operating cash flow is one of our fundamental financial strengths and provides us with substantial flexibility in meeting operating and investing needs.
Operating Activities
Net cash provided by operating activities was $628.8 million, and $615.8 million for the repurchase of our common stock underyears ended December 31, 2019, and 2018, respectively.
Included in operating cash flows are the par value method. In 2016, we canceled 7.9following:
 Years Ended December 31,
 2019 2018
  
Legal settlement, net of insurance recoveries$(6.4) $
IRS tax settlement (1)
$
 $5.6
(1)
See discussion regarding the IRS tax settlement in Note 5 in Part II, Item 8. Financial Statements.
Excluding the above items, cash flow from operations increased $25.0 million shares of common stock held in our treasury. We canceled 8.0for 2019 versus 2018. The 2019 increase over 2018 comprises:
a $96.0 million increase in cash receipts from customers, and
a $15.4 million increase in General Agency (GA) and other receipts; partially offset by

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a $26.7 million increase in net trust deposits,
a $22.7 million increase in employee compensation,
a $17.7 million increase in vendor and other payments.
a $10.8 million increase in cash interest payments, and
a $8.5 million increase in cash tax payments,
Investing Activities
Cash flows from investing activities used $278.5 million, and 11.0$414.6 million, sharesin 2019, and 2018, respectively. The $136.1 million decrease from 2019 over 2018 is primarily due to the following:
a $120.6 million decrease in cash spent on business acquisitions,
a $39.8 million increase in cash receipts from divestitures and asset sales
a $14.9 million decrease primarily for the purchase of corporate land, and
a $0.9 million decrease in payments for Company-owned life insurance policies, net of proceeds, partially offset by
a $32.8 million increase in cash spent on real estate acquisitions for cemetery development,
a $4.4 million increase in capital expenditures, primarily due to construction of new funeral homes, and
a $2.9 million decrease in proceeds from sale of other investments.
Financing Activities
Financing activities used $319.1 million in 2019 compared to using $329.2 million in 2018. The $10.1 million decrease from 2019 over 2018 is primarily due to:
a $162.3 million increase in debt payments, net of proceeds, and
a $7.6 million increase in payments of dividends; partially offset by
a $148.0 million decrease in purchase of Company common stock,
a $16.4 million increase in proceeds from exercises of stock options, and
a $15.6 million change in bank overdrafts and acquisition related financing.
Off-Balance Sheet Arrangements, Contractual Obligations, and Commercial and Contingent Commitments
We have assumed various financial obligations and commitments in the ordinary course of common stock heldconducting our business. We have contractual obligations requiring future cash payments under existing contractual arrangements, such as debt maturities, interest on long-term debt, operating lease agreements, and employment, consulting, and non-competition agreements. We also have commercial and contingent obligations that result in cash payments only if certain events occur requiring our treasury in 2015 and 2014, respectively. These retired treasury shares were changedperformance pursuant to authorized but unissued status.a funding commitment.
Foreign Currency Translation
All assets and liabilities of
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The following table details our foreign subsidiaries are translated into U.S. dollars at exchange rates in effectknown future cash payments (on an undiscounted basis) related to various contractual obligations as of December 31, 2019.
  Payments Due by Period
Contractual Obligations 2020 2021-2022 2023-2024 Thereafter Total
    (In millions)  
Debt maturities (including finance leases)(1) (2) (3)
 $73.9
 $305.3
 $1,729.0
 $1,504.4
 $3,612.6
Interest obligation on long-term debt(4)
 169.5
 320.9
 262.4
 274.8
 1,027.6
Operating lease agreements(5)
 11.1
 19.0
 11.8
 40.3
 82.2
Employment and management, consulting, and non-competition agreements(6)
 8.2
 10.4
 4.8
 4.8
 28.2
Benefit cost obligation(7)
 2.7
 4.7
 4.0
 8.4
 19.8
Firm purchase agreement(8)
 7.0
 1.2
 
 
 8.2
Total contractual obligations $272.4
 $661.5
 $2,012.0
 $1,832.7
 $4,778.6
(1)
Our outstanding indebtedness contains standard provisions, such as payment delinquency default clauses and change of control clauses. In addition, our Bank Credit Facility contains a maximum leverage ratio and a minimum interest coverage ratio. See “Capital Allocation Considerations” and Note 6 in Part II, Item 8. Financial Statements and Supplementary Data, for additional details related to our long-term debt.
(2)
Excludes non-cash net premiums and original issuance discounts recorded on the debt. The unamortized balance of the net premiums and original issuance discounts at December 31, 2019 is $5.6 million.
(3)
Excludes non-cash debt issuance costs on the debt. The unamortized balance of debt issuance costs at December 31, 2019 is $34.9 million.
(4)
Approximately 69% of our total debt is fixed rate debt for which the interest obligation was calculated at the stated rate. Future interest obligations on our floating rate debt are based on the current forward rate curve of the underlying index. See Note 6 in Part II, Item 8. Financial Statements and Supplementary Data for additional information related to our future interest obligations.
(5)
Our operating leases primarily include funeral service real estate and office equipment for funeral service locations, cemetery locations, and administrative offices. See Note 8 in Part II, Item 8. Financial Statements and Supplementary Data for additional details related to our leases.
(6)
We have entered into employment and management, consulting, and non-competition agreements that require us to make cash payments over the contractual period. The agreements have been primarily entered into with certain officers and associates and former owners of businesses acquired. Agreements with contractual periods less than one year are excluded. See Note 9 in Part II, Item 8. Financial Statements and Supplementary Data for additional details related to these agreements.
(7)
See Note 12 in Part II, Item 8. Financial Statements and Supplementary Data for discussion of our pension plans.
(8)
We have entered into a purchase commitment for certain merchandise for resale. The agreement is through 2021 and includes annual minimum volume purchase commitments.
The following table details our known potential or possible future cash payments (on an undiscounted basis) related to various commercial and contingent obligations as of December 31, 2019.
  Expiration by Period
Commercial and Contingent Obligations 2020 2021-2022 2023-2024 Thereafter Total
    (In millions)  
Surety obligations(1)
 $153.8
 $
 $
 $
 $153.8
Long-term obligations related to uncertain tax positions(2)
 2.0
 
 
 
 2.0
Letters of credit(3)
 34.0
 
 
 
 34.0
Total commercial and contingent obligations $189.8
 $
 $
 $
 $189.8
(1)
Represents the aggregate funding obligation associated with our surety bond arrangements assuming our surety partners did not renew any of our surety obligations and we could not find replacement surety assurance. See the section titled “Financial Assurances” following this table in this Form 10-K for more information related to our surety bonds.
(2)
We have recorded a liability for unrecognized tax benefits and related interest and penalties of $2.0 million as of December 31, 2019. See Note 5 in Part II, Item 8. Financial Statements and Supplementary Data for additional information related to our uncertain tax positions.

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(3)
We are occasionally required to post letters of credit, issued by a financial institution, to secure certain insurance programs or other obligations. Letters of credit generally authorize the financial institution to make a payment to the beneficiary upon the satisfaction of a certain event or the failure to satisfy an obligation. The letters of credit are generally posted for one-year terms and are usually automatically renewed upon maturity until such time as we have satisfied the commitment secured by the letter of credit. We are obligated to reimburse the issuer only if the beneficiary collects on the letter of credit. We believe it is unlikely we will be required to fund a claim under our outstanding letters of credit. As of December 31, 2019, $34.0 million of our letters of credit were supported by our Bank Credit Facility, which expires in May 2024.
Not included in the endabove table are potential funding obligations related to our merchandise and service trusts. In certain states and provinces, we have withdrawn allowable distributable earnings including unrealized gains prior to the maturity or cancellation of the reportingrelated contract. Additionally, some states have laws that either require replenishment of investment losses under certain circumstances or impose various restrictions when trust fund values drop below certain prescribed amounts. In the event that our trust investments do not recover from market declines, we may be required to deposit portions or all of these amounts into the respective trusts in some future period. Revenue and expense items are translated at the average exchange rates for the reporting period. The resulting translation adjustments are included in Equity as a componentAs of Accumulated other comprehensive incomeDecember 31, 2019, we had unrealized losses of $12.0 million in the Consolidated Statement of Equity and Consolidated Balance Sheet.various trusts within these states.
The functional currency of SCI and its subsidiaries is the respective local currency. The transactional currency gains and losses that arise from transactions denominated in currencies other than the functional currencies
Financial Assurances
In support of our operations, we have entered into arrangements with certain surety companies whereby such companies agree to issue surety bonds on our behalf as financial assurance and/or as required by existing state and local regulations. The surety bonds are used for various business purposes; however, the majority of the surety bonds issued and outstanding have been used to support our preneed sales activities. The obligations underlying these surety bonds are recorded on our Consolidated Balance Sheet as Deferred revenue, net. The breakdown of surety bonds between funeral and cemetery preneed arrangements, as well as surety bonds for other activities, is described below.
 Years Ended December 31,
 2019 2018
 (In millions)
Preneed funeral$94.6
 $106.9
Preneed cemetery: 
  
Merchandise and services147.6
 137.9
Pre-construction20.3
 15.4
Bonds supporting preneed funeral and cemetery obligations262.5
 260.2
Bonds supporting preneed business permits5.5
 4.2
Other bonds19.7
 18.9
Total surety bonds outstanding$287.7
 $283.3
When selling preneed contracts, we may post surety bonds where allowed by state law. We post the surety bonds in Other (expense) income , netlieu of trusting a certain amount of funds received from the customer. The $262.5 million in bonds supporting preneed funeral and cemetery obligations differs from the Consolidated Statement$153.8 million potential funding obligation disclosed in our “Commercial and Contingent Obligations” table above because the amount of Operations.the bond posted is generally determined by the total amount of the preneed contract that would otherwise be required to be trusted, in accordance with applicable state law, at the time we enter into the contract. We would only be required to fund the trust for the portion of the preneed contract for which we have received payment from the customer, less any applicable retainage, in accordance with state law. For the years ended December 31, 2019, 2018, and 2017, we had $24.2 million, $23.4 million, and $22.6 million, respectively, of cash receipts from sales attributable to bonded contracts. These amounts do not have an investment in foreign operations considered to be in highly inflationary economies.
Funeral Operations
Revenue is recognized when funeral merchandise is delivered or funeral services are performed. We sell price-guaranteed preneed funeral contracts through various programs providing for future funeral services at prices prevailing when the agreements are signed. Revenueconsider reductions associated with salestaxes, obtaining costs, or other costs.
Surety bond premiums are paid annually and the bonds are automatically renewable until maturity of the underlying preneed funeral contracts, is deferred until funeral merchandise is deliveredunless we are given prior notice of cancellation. Except for cemetery pre-construction bonds (which are irrevocable), the surety companies generally have the right to cancel the surety bonds at any time with appropriate notice. In the event a surety company were to cancel the surety bond, we are required to obtain replacement surety assurance from another surety company or fund a trust for an amount generally less than the funeralposted bond amount. Management does not expect that we will be required to fund material future amounts related to these surety bonds due to a lack of surety capacity or surety company non-performance.

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Preneed Activities and Backlog of Contracts
In addition to selling our products and services are performed, generallyto client families at the time of need. Travel protectionneed, we enter into price-guaranteed preneed contracts, which provide for future funeral or cemetery merchandise and certain memorialization merchandise sold on a preneed basis is delivered to the customer at the time of sale and is recognized at the time delivery has occurred. While these items are sold as part ofservices. Because preneed funeral arrangements they are also offered on a stand-alone basis. The total consideration received for these arrangements is allocated to each item based on relative selling price determined using either vendor specific objective evidence ofand cemetery merchandise or services will generally not be provided until sometime in the selling price or third-party evidence of selling price. Vendor specific objective evidence of the selling price is determined based on the price we sell the items for on a stand-alone basis. Third-party evidence

of selling price is based on the price of our largely interchangeable productsfuture, most states and provinces require that are sold in stand-alone sales to similarly situated customers. There is no general right of return for delivered items.
Pursuant to state or provincial law, all or a portion of the proceedsfunds collected from funeral merchandise or services soldcustomers on a preneed basis maycontracts be required to be paiddeposited into trust funds. We defer investment earnings related to these merchandise and service trusts until the associated merchandise is delivered or services are performed. Costs related to sales of merchandise and services are charged to expense when merchandise is delivered or services are performed. Sales taxes collected are recognized on a net basis in our consolidated financial statements. See Note 3 for more information regarding preneed funeral activities.
Cemetery Operations
Revenue associated with sales of cemetery merchandise and services is recognized when merchandise is delivered or the service is performed. RevenueIn certain situations, as described above, where permitted by state or provincial laws, we may post a surety bond as financial assurance for a certain amount of the preneed contract in lieu of placing funds into trust accounts. Alternatively, we may sell a life insurance or annuity policy from third-party insurance companies.
Insurance-Funded Preneed Contracts: Where permitted by state or provincial law, we may sell a life insurance or annuity policy from third-party insurance companies, for which we earn a commission as general sales agent for the insurance company. These general agency commissions (GA revenue) are based on a percentage per contract sold and are recognized as funeral revenue when the insurance purchase transaction between the preneed purchaser and third-party insurance provider is completed. All selling costs incurred pursuant to the sale of insurance-funded preneed contracts are expensed as incurred. We do not reflect the unfulfilled insurance-funded preneed contract amounts in our Consolidated Balance Sheet. The proceeds of the life insurance policies or annuity contracts will be reflected in funeral revenue as we perform these funerals.
The table below details our results of insurance-funded preneed production and maturities.
 Years Ended December 31,
 2019 2018
 (Dollars in millions)
Preneed insurance-funded:   
Sales production(1)
$568.8
 $538.9
Sales production (number of contracts) (1)
99,310
 92,858
General agency revenue$139.7
 $134.1
Maturities$347.5
 $342.5
Maturities (number of contracts)58,773
 58,232
(1)
Amounts are not included in our Consolidated Balance Sheet
Trust-Funded Preneed Contracts: The funds collected from customers and required by state or provincial law are deposited into trusts. We retain any funds above the amounts required to be deposited into trust accounts and use them for working capital purposes, generally to offset the selling and administrative costs of our preneed programs. Although this represents cash flow to us, the associated with sales of preneed cemetery property interment rights isrevenues are deferred until the propertymerchandise is constructeddelivered or services are performed (typically at maturity). The funds in trust are then invested by professional money managers with oversight by independent trustees in accordance with state and provincial laws.

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The tables below detail our results of preneed production and maturities, excluding insurance contracts, for years ended December 31, 2019 and 2018.
 Years Ended December 31,
 2019 2018
 (Dollars in millions)
Funeral: 
  
Preneed trust-funded (including bonded): 
  
Sales production$379.7
 $354.6
Sales production (number of contracts)102,176
 95,768
Maturities$289.2
 $288.4
Maturities (number of contracts)72,523
 71,617
Cemetery: 
  
Sales production: 
  
Preneed$908.9
 $892.0
Atneed327.0
 322.0
Total sales production$1,235.9
 $1,214.0
Sales production deferred to backlog: 
  
Preneed$397.8
 $421.1
Atneed241.4
 238.1
Total sales production deferred to backlog$639.2
 $659.2
Revenue recognized from backlog: 
  
Preneed$310.2
 $338.8
Atneed237.6
 236.7
Total revenue recognized from backlog$547.8
 $575.5
Backlog of Preneed Contracts: The following table reflects our backlog of trust-funded deferred preneed contract revenue, including amounts related to Deferred receipts held in trust at December 31, 2019 and 2018. Additionally, the table reflects our backlog of unfulfilled insurance-funded contracts (which are not included in our Consolidated Balance Sheet) at December 31, 2019 and 2018. The backlog amounts presented include amounts due from customers for undelivered performance obligations on cancelable preneed contracts to arrive at our total backlog of deferred revenue. The table does not include the backlog associated with businesses that are held for sale.

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The table also reflects our preneed receivables and trust investments associated with the backlog of deferred preneed contract revenue including the amounts due from customers for undelivered performance obligations on cancelable preneed contracts. We believe that the table below is meaningful because it sets forth the aggregate amount of future revenue we expect to recognize as a minimumresult of 10%preneed sales, as well as the amount of funds associated with this revenue. Because the future revenue exceeds the assets, future revenue will exceed the cash distributions actually received from the associated trusts and future collections from the customer.
 December 31, 2019 December 31, 2018
 Fair Value Cost Fair Value Cost
 (In billions)
Deferred revenue, net$1.47
 $1.47
 $1.42
 $1.42
Amounts due from customers for unfulfilled performance obligations on cancelable preneed contracts (1)
0.58
 0.58
 0.57
 0.57
Deferred receipts held in trust3.84
 3.54
 3.37
 3.47
Allowance for cancellation on trust investments(0.27) (0.25) (0.24) (0.25)
Backlog of trust-funded deferred revenue, net of estimated allowance for cancellation5.62
 5.34
 5.12
 5.21
Backlog of insurance-funded revenue (1)
6.37
 6.37
 5.97
 5.97
Total backlog of deferred revenue$11.99
 $11.71
 $11.09
 $11.18
        
Preneed receivables, net and trust investments$4.79
 $4.49
 $4.27
 $4.37
Amounts due from customers for unfulfilled performance obligations on cancelable preneed contracts (1)
0.58
 0.58
 0.57
 0.57
Allowance for cancellation on trust investments(0.27) (0.25) (0.24) (0.25)
Assets associated with backlog of trust-funded deferred revenue, net of estimated allowance for cancellation5.10
 4.82
 4.60
 4.69
Insurance policies associated with insurance-funded deferred revenue (2)
6.37
 6.37
 5.97
 5.97
Total assets associated with backlog of preneed revenue$11.47
 $11.19
 $10.57
 $10.66
(1)
Prior to adoption of "Revenue from Contracts with Customers" on January 1, 2018, amounts due from customers for unfulfilled performance obligations on cancelable preneed contracts were included in Preneed receivables, net and trust investments.
(2)
Amounts are not included in our Consolidated Balance Sheet.
The fair value of our trust investments was based on a combination of quoted market prices, observable inputs such as interest rates or yield curves and appraisals. As of December 31, 2019, the difference between the backlog and asset market amounts represents $0.23 billion related to contracts for which we have posted surety bonds as financial assurance in lieu of trusting, $0.07 billion collected from customers that were not required to be deposited into trusts, and $0.22 billion in allowable cash distributions from trust assets. As of December 31, 2019, the fair value of the sales price is collected. For non-personalized merchandise (such as vaults)total backlog comprised $3.17 billion related to cemetery contracts and $8.82 billion related to funeral contracts. As of December 31, 2019, the fair value of the assets associated with the backlog of trust-funded deferred revenue comprised $2.93 billion related to cemetery contracts and $2.17 billion related to funeral contracts.
Trust Investments
In addition to selling our products and services to client families at the time of need, we deferenter into price-guaranteed preneed funeral and cemetery contracts, which provide for future funeral or cemetery merchandise and services. Since preneed funeral and cemetery merchandise or services will generally not be provided until sometime in the revenuefuture, most states and provinces require that all or a portion of the funds collected from customers on preneed funeral and cemetery contracts be paid into trusts and/or escrow accounts until the merchandise is delivered or the services areservice is performed. For personalized marker merchandise,Investment earnings associated with the customer’s direction generally obtainedtrust investments are expected to mitigate the inflationary costs of providing the preneed funeral and cemetery merchandise and services in the future at the prices that were guaranteed at the time of sale,sale.Also, we can choose to order, store,are required by state and transfer title to the customer. In situations in which we have no further obligation or involvement related to the merchandise, we recognize revenue and record the cost of sales upon the earlier of vendor storage of these items or delivery in our cemetery. The total consideration received for these arrangements is allocated to each item based on relative selling price determined using vendor specific objective evidence of the selling price. Vendor specific objective evidence of the selling price is determined based on the price we sell the items for on a stand-alone basis. There is no general right of return for delivered items.
Pursuant to state or provincial law all orto pay a portion of the proceeds from cemetery merchandisethe preneed or services sold on a preneed basis may be required to be paid into trust funds. We defer investment earnings related to these merchandise and services trusts until the associated merchandise is delivered or services are performed.
A portion of the proceeds from theatneed sale of cemetery property interment rights is required by state or provincial law to be paid into perpetual care trusts. For these investments, the original corpus generally remains in the trust funds. Investmentin perpetuity and the earnings from these trustsor elected distributions are distributed to us regularly, are recognized in current cemetery revenue, and are intendedwithdrawn as allowed to defray the expense to maintain the cemetery maintenance costs, which are expensed as incurred. The principal of such perpetual care trust funds generally cannotproperty. While many states require that net capital gains or losses be withdrawn.
Costs relatedretained and added to the sale of property interment rights includecorpus, certain states allow the propertynet realized capital gains and construction costs specifically identified by project. Property and construction costs are chargedlosses to expense when the revenue is recognized by specific identificationbe included in the performanceearnings that are distributed. Additionally, some states allow a total return distribution that may contain elements of a contract. Costs related to salesincome, capital appreciation, and principal.

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Independent trustees manage and invest the majority of the funds deposited into the funeral and cemetery merchandise and services trusts as well as the cemetery perpetual care trusts. The majority of the trustees are chargedselected based on their respective geographic footprint and qualifications per state and provincial regulations. Most of the trustees engage the same independent investment managers. These trustees, with input from SCI's wholly-owned registered investment advisor, establish an investment policy that serves as an operating document to expense when merchandiseguide the investment activities of the trusts including asset allocation and manager selection. The investments are also governed by state and provincial guidelines. All of the trusts seek to control risk and volatility through a combination of asset classes, investment styles, and a diverse mix of investment managers.
Asset allocation is delivered or when services are performed. Sales taxes collected are recognizedbased on a net basis in our consolidated financial statements. See Notes 4 and 5 for more information regarding preneedthe liability structure of each funeral, cemetery, and perpetual care activities.
Preneed Funeraltrust. Based on the various criteria set forth in the investment policy, the investment advisor recommends investment managers to the trustees. The primary investment objectives for the funeral and Cemetery Receivables
We sell preneed contracts whereby the customer enters into arrangements for futurecemetery merchandise and services priorservice trusts include 1) preserving capital within acceptable levels of volatility and risk and 2) achieving growth of principal over time sufficient to preserve and increase the timepurchasing power of need. Asthe assets. Preneed funeral and cemetery contracts generally take several years to mature; therefore, the funds associated with these contracts are entered into prioroften invested through several market cycles.
Historically, the cemetery perpetual care trusts' investment objectives, in accordance with state and provincial regulations, have emphasized providing a steady stream of current investment income with some capital appreciation in order to provide for the maintenance and beautification of cemetery properties. However, during 2016, SCI worked with several state legislatures to adjust laws and regulations to allow for a fixed distribution rate from cemetery perpetual care trusts' assets regardless of the level of ordinary income, similar to university endowments. As a result, beginning in 2017, a significant portion of our cemetery perpetual care trust assets were liquidated and reinvested in a more growth-oriented asset allocation with investment objectives similar to the deliveryfuneral and cemetery merchandise and service trusts. As of December 31, 2019, the asset allocation is almost evenly split between income and growth orientations. We expect this asset allocation shift to enhance asset growth and provide further protection to our customers. Additionally, we expect more states to adopt total return distribution legislation in the coming years.
As of December 31, 2019 approximately 88% of our trusts were under the control and custody of three large financial institutions. The U.S. trustees primarily use four managed limited liability companies (LLCs), one for each merchandise and service trust type and two for the cemetery perpetual care trust type, each with an independent trustee as custodian. Each financial institution acting as trustee manages its allocation of trust assets in accordance with the investment policy through the purchase of the related merchandiseappropriate LLCs' units. For those accounts not eligible for participation in the LLCs or where a particular state's regulations contain other investment restrictions, the trustee utilizes institutional mutual funds that comply with our investment policy or with such state restrictions. The U.S. trusts include a modest allocation to alternative investments. These alternative investments are held in vehicles structured as LLCs and services,are managed by certain trustees. The trusts that are eligible to allocate a portion of their investments to alternative investments purchase units of the respective alternative investment LLCs.
Investment Structures
Each financial institution, acting as trustee, manages its allocation of trust assets in compliance with the investment policy primarily through the purchase of one of four managed LLCs, matched to their trust type and each with a different, independent trustee acting as custodian. The managed LLCs use the following structures for investments:
Commingled Funds. These funds allow the trusts to access, at a reduced cost, some of the same investment managers and strategies used elsewhere in the portfolios.
Mutual Funds. The trust funds employ institutional share class mutual funds where operationally or economically efficient. These mutual funds are utilized to invest in various asset classes including U.S. equities, non-U.S. equities, corporate bonds, government bonds, high yield bonds, and commodities, all of which are governed by guidelines outlined in their individual prospectuses.
Separately Managed Accounts. To reduce the costs to the investment portfolios, the trusts utilize separately managed accounts where appropriate.
Asset Classes
Fixed income investments are intended to preserve principal, provide a source of current income, and reduce overall portfolio volatility. The majority of the fixed income allocation for the trusts is invested in institutional share class mutual funds. Where the trusts have direct investments in individual fixed income securities, these are primarily in government and corporate instruments.

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Canadian government fixed income securities are investments in Canadian federal and provincial government instruments. In many cases, regulatory restrictions mandate that the funds from the sales of preneed funeral and cemetery receivablescontracts sold in certain Canadian jurisdictions must be invested in these instruments.
Equity investments have historically provided long-term capital appreciation in excess of inflation. The trusts have direct investments in individual equity securities primarily in domestic equity portfolios that include large, mid, and small capitalization companies of different investment styles (i.e., growth and value). The majority of the equity allocation is managed by institutional investment managers that specialize in an objective-specific area of expertise. Our equity securities are exposed to market risk; however, we believe these securities are well-diversified. As of December 31, 2019, the largest single equity position represented less than 1% of the total securities portfolio.
Private equity fund investments serve to provide high rates of return with reduced volatility and lower correlation. These investments are typically long term in duration. These investments are diversified by strategy, sector, manager, and vintage year. The investments consist of numerous limited partnerships, including but not limited to private equity, real estate, energy, infrastructure, transportation, distressed debt, and mezzanine financing. The trustees that have oversight of their respective alternative LLCs work closely with the investment advisor in making all investment decisions.
Trust Performance
During the year ended December 31, 2019, the Standard and Poor’s 500 Index increased 31.5% and the Barclay’s Aggregate Index increased 8.7%. This compares to the SCI trusts that increased 19.2% during the same year-end period, which have a diversified allocation of approximately 55% equities, 30% fixed income securities, 10% alternative and other investments with remaining 5% available in cash.
SCI, the trustees, and the investment advisor monitor the capital markets and the trusts on an on-going basis. The trustees, with input from the investment advisor, take prudent action as needed to achieve the investment goals and objectives of the trusts.
Results of Operations — Years Ended December 31, 2019 and2018
Management Summary
In 2019, we reported consolidated net income attributable to common stockholders of $369.6 million ($1.99 per diluted share) compared to net income attributable to common stockholders in 2018 of $447.2 million ($2.39 per diluted share). These results were impacted by certain significant items including:
 Years Ended December 31,
 2019 2018
 (In millions)
Pre-tax gains on divestitures and impairment charges, net$32.9
 $15.9
Pre-tax losses on early extinguishment of debt, net$(16.6) $(10.1)
Pre-tax legal settlements$(6.4) $
Tax effect from special items$(4.1) $(1.6)
Change in uncertain tax reserves and other (1)
$10.9
 $107.8
(1)
See Note 5 in Part II, Item 8. Financial Statements and Supplementary Data, for additional information related to change in uncertain tax reserves and other.

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In addition to the above items, the 2019 growth can be attributed to higher expenses in the prior year for our long-term incentive compensation plan that is tied to increases in total shareholder return. Increased interest expense related to refinancing activities were offset by the favorable impact from a lower share count in 2019. We also had a favorable tax rate compared to the prior year.
Funeral Results
 Years Ended December 31,
 2019 2018
 (Dollars in millions, except average revenue per service)
Consolidated funeral revenue$1,923.9
 $1,898.0
Less: revenue associated with acquisitions/new construction42.1
 16.3
Less: revenue associated with divestitures4.6
 12.1
Comparable(1) funeral revenue
1,877.2
 1,869.6
Less: comparable recognized preneed revenue137.0
 124.3
Less: comparable general agency and other revenue128.1
 123.6
Adjusted comparable funeral revenue$1,612.1
 $1,621.7
Comparable services performed307,702
 307,865
Comparable average revenue per service(2)
$5,239
 $5,268
    
Consolidated funeral gross profit$372.6
 $369.6
Less: gross profit associated with acquisitions/new construction3.3
 
Less: gross losses associated with divestitures(1.9) (3.4)
Comparable(1) funeral gross profit
$371.2
 $373.0
(1)
We define comparable (or same store) operations as those funeral locations owned by us for the entire period beginning January 1, 2018 and ending December 31, 2019.
(2)
We calculate comparable average revenue per service by dividing comparable funeral revenue, excluding general agency revenue, recognized preneed revenue, and other revenue to avoid distorting our average of normal funeral services revenue, by the comparable number of services performed during the period. Recognized preneed revenue is preneed sales of merchandise that are delivered at the time of sale, including memorial merchandise and travel protection, net, and excluded from our calculation of comparable average revenue per service because the associated service has not yet been performed.
Funeral Revenue
Consolidated revenue from funeral operations was $1,923.9 million for the year ended December 31, 2019, compared to $1,898.0 million for the same period in 2018. This increase is primarily attributable to the $25.8 million increase in revenue contributed by acquired and newly constructed properties and the $7.6 million increase in comparable revenue as described below, partially offset by the loss of $7.5 million in revenue contributed by properties that have been subsequently divested.
Comparable revenue from funeral operations was $1,877.2 million for the year ended December 31, 2019 compared to $1,869.6 million for the same period in 2018. This increase was primarily attributable to the $12.7 million increase in recognized preneed revenue and a $4.8 million increase in comparable general agency revenue. These increases helped mitigate against flat comparable services performed and a slight decline in the average revenue per funeral service compared to the prior year.
Average revenue per funeral service decreased 0.6% for the year ended December 31, 2019 compared to the same period in 2018. Organic growth at the customer level of 1.6% was largely offset by the increase in our cremation mix. Our total comparable cremation rate increased to 56.8% in 2019 from 55.1% in 2018 as a result of an increase in both direct cremations and cremations with service.


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Funeral Gross Profit
Consolidated funeral gross profit increased $3.0 million, or 0.8%, in 2019 compared to 2018. This increase is primarily attributable to a $3.3 million increase in gross profit contributed by acquired and newly constructed properties and a $1.5 million increase in gross profit contributed by properties that have been subsequently divested, partially offset by a decrease in comparable deferred revenue amount. These receivables have an interest component for which interest income is recorded when the interest amount is considered collectible and realizable, which typically coincides with cash payment. We do not accrue interest on financing receivables that are not paid in accordance with the contractual payment date given the naturefuneral gross profit of our merchandise and services, the nature of our contracts with customers,$1.8 million. Comparable funeral gross profit decreased $1.8 million to $371.2 million and the timinggross profit percentage decreased 20 basis points to 19.8% primarily as a result of the deliveryrevenue increases described above that were more than offset by investments in our preneed sales program in support of growing our services. backlog to secure future revenue.
Cemetery Results
 Years Ended December 31,
 2019 2018
 (In millions)
Consolidated cemetery revenue$1,306.9
 $1,292.2
Less: revenue associated with acquisitions20.5
 11.2
Less: revenue associated with divestitures1.4
 2.3
Comparable(1) cemetery revenue
$1,285.0
 $1,278.7
    
Consolidated cemetery gross profit$387.9
 $390.7
Less: gross profit associated with acquisitions1.8
 2.5
Less: gross profit associated with divestitures0.3
 0.2
Comparable(1) cemetery gross profit
$385.8
 $388.0
(1)
We define comparable (or same store) operations as those cemetery locations owned by us for the entire period beginning January 1, 2018 and ending December 31, 2019.
Cemetery Revenue
Consolidated revenue from our cemetery operations increased $14.7 million, or 1.1%, in 2019 compared to 2018 primarily attributable to the $9.3 million in revenue contributed by acquired properties and $6.3 million increase in comparable revenue. The comparable revenue growth over the prior year is due to increased recognized preneed property revenue from sales into existing developed cemetery property projects and higher other revenue (primarily endowment care trust fund income) partially offset by lower recognized preneed merchandise revenue.
Cemetery Gross Profit
Consolidated cemetery gross profit decreased $2.8 million, or 0.7%, in 2019 compared to 2018 which is primarily attributable to the decrease in comparable gross profit of $2.2 million, or 0.6%. Comparable cemetery gross profit decreased $2.2 million to $385.8 million and the gross profit percentage decreased 30 basis points to 30.0% driven by the increase in revenue described above more than offset by expected increases in our maintenance and field administrative expenses.
Other Financial Statement Items
Corporate General and Administrative Expenses
Corporate General and administrative expenses were $126.9 million in 2019 compared to $145.6 million in 2018. Excluding a $6.4 million legal settlement in 2019, corporate general and administrative expenses, decreased $25.1 million in 2019 compared to 2018 due to lower pension termination costs, long-term incentive compensation, and self-insurance reserves.
Gains (Losses) on Divestitures and Impairment Charges, Net
We do not consider receivables to be past due untilrecognized a $32.9 million and a $15.9 million net pre-tax gain on asset divestitures and impairments in 2019 and 2018, respectively, primarily as the merchandise or services are required to be delivered at which time the preneed receivable is paid or reclassified as a trade receivableresult of asset divestitures associated with payment terms of less than 30 days. As the preneednon-strategic funeral and cemetery receivables arelocations in the United States and Canada, partially offset by comparable deferred revenue amounts,impairment losses.

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Interest Expense
Interest expense increased $4.2 million to $185.8 million in 2019 compared to $181.6 million in 2018 due to interest on the new 2029 notes partially offset by the payoff of 2020 and 2022, purchases of our 2027 senior notes, and lower balances on the credit facility.
Losses on Early Extinguishment of Debt, Net
During 2019, we have no riskmade aggregate debt payments of loss related to$1.2 billion for scheduled and early extinguishment payments. During 2018, we made aggregate debt payments of $293.7 million for scheduled and early extinguishment payments. Certain of these receivables.
If a preneed contract is canceled prior to delivery, state or provincial law determinestransactions resulted in the amountrecognition of the refund owed to the customer, if any, including the amountlosses of the attributed investment earnings. Upon cancellation, we receive the amount$16,6 million and $10.1 million in 2019 and 2018, respectively, recorded in Losses on early extinguishment of principal deposited to the trust and previously undistributeddebt, net investment earnings and, where required, issue a refund to the customer. We retain excess funds, if any, and recognize the attributed investment earnings (net of any investment earnings payable to the customer) as revenue in theour Consolidated Statement of Operations. In certain jurisdictions, we may be obligated
Provision for Income Taxes
The 2019 consolidated effective tax rate was a tax expense of 20.4%, compared to fund any shortfall ifa tax benefit of 1.3% in 2018. The effective tax rate for the amount depositedtwelve months ended December 31, 2019 was lower than the federal statutory tax rate of 21% primarily due to the reduction in tax liability as a result of the expiration of statute of limitations and higher excess tax benefits on the increased exercises of stock options, The effective tax rate for the twelve months ended December 31, 2018 was lower than the federal statutory tax rate of 21% primarily due to the reduction in uncertain tax positions as a result of the expiration of statutes of limitations. For further information on the impacts of the Tax Act, see Note 5 in Part II, Item 8. Financial Statements and Supplementary Data.
Weighted Average Shares
The diluted weighted average number of shares outstanding was 185.5 million in 2019, compared to 187.0 million in 2018, The decrease in all years primarily reflects the impact of shares repurchased under our share repurchase program.
Critical Accounting Policies, Recent Accounting Pronouncements, and Accounting Changes
Our consolidated financial statements are impacted by the customer exceedsaccounting policies used and the fundsestimates and assumptions made by management during their preparation. See Note 2 in trust. Based on our historical experience, we have provided an allowancePart II, Item 8. Financial Statements and Supplementary Data, for cancellationmore information. Estimates and assumptions affect the carrying values of these receivables, which is recorded as a reduction in receivables with a corresponding offset to deferred revenue.
Income Taxes
We compute income taxes using the liability method. Our ability to realize the benefit of our deferred tax assets requires us to achieve certain future earnings levels. We have established a valuation allowance against a portion of our deferred tax assets

and we could be required to further adjust that valuation allowance in the near term if market conditions change materially and future earnings are, or are projected to be, significantly different than our current estimates. An increase in the valuation allowance would result in additional income tax expense in such period. All deferred tax assets and liabilities alongand disclosures of contingent assets and liabilities at the balance sheet date. Actual results could differ from such estimates due to uncertainties associated with any relatedthe methods and assumptions underlying our critical accounting measurements. The following is a discussion of our critical accounting policies pertaining to revenue recognition, valuation allowances are classified as non-current on our Consolidated Balance Sheet.of goodwill, valuation of intangible assets, fair value measurements, and the use of estimates.
Recently Issued Accounting Standards
Revenue Recognition
In May 2014,Revenue is recognized when control of the FASB issued"Revenue from Contracts with Customers,"which replaces most existing revenue recognition guidance. During 2016, the FASB made several amendmentsmerchandise or services is transferred to the new standard that clarified guidance on several matters, including principal vs. agent considerations, identifyingcustomer. Our performance obligations include the delivery of funeral and cemetery merchandise and services and cemetery property interment rights. Control transfers when merchandise is delivered or services are performed. For cemetery property interment rights, control transfers to the customer when the property is developed and the interment right has been sold and can no longer be marketed or sold to another customer.
On our atneed contracts, we generally deliver the merchandise and perform the services at the time of need. Personalized marker merchandise and marker installation services sold on atneed contracts are recognized when control is transferred to the customer, generally when the marker is delivered and installed in the cemetery.
We also sell price-guaranteed preneed contracts through various programs providing for future merchandise and services at prices prevailing when the agreements are signed. Revenue associated with sales taxes,of preneed contracts is deferred until control of the merchandise or the services is transferred to the customer, which is upon delivery of the merchandise or as services are performed, generally at the time of need. On certain preneed contracts, we sell memorialization merchandise, which consists of urns and licensing.
The new standard, as amended, requiresurn-related products, that we deliver to the customer at the time of sale. Revenue is recognized at the time of delivery when control of the memorialization merchandise is transferred.
For personalized marker merchandise sold on a preneed contract, we will:
purchase the merchandise from vendors,
personalize such merchandise in accordance with the customer's specific written instructions,

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either store the merchandise at a third-party bonded storage facility or install the merchandise, based on the customer's instructions, and
transfer title to the customer.
We recognize revenue inand record the amountcost of sales when control is transferred for the merchandise, which occurs upon delivery to which we expectthe third-party storage facility or installation of the merchandise at the cemetery.
Pursuant to state or provincial law, all or a portion of the proceeds from funeral and cemetery merchandise or services sold on a preneed basis may be required to be entitled for delivery of promised goodspaid into trust funds. We defer investment earnings related to these merchandise and service trusts until the associated merchandise is delivered or services toare performed. Fees charged by our customers. The new standard willwholly-owned registered investment advisor are also resultincluded in enhanced revenue related disclosures, including any significant judgments and changes in judgments. Additionally, the new standard requires the deferral of incremental selling costs to the period in which they are earned.
A portion of the underlying revenueproceeds from the sale of cemetery property interment rights is recognized.
The new standard willrequired by state or provincial law to be effective forpaid by us beginning January 1, 2018 and we intendinto perpetual care trust funds to implementmaintain the standard withcemetery. This portion of the modified retrospective approach, which recognizes the cumulative effect of applicationproceeds is not recognized on that date. We have not fully determined the impact on the new standard on our consolidated results of operations, consolidated financial position, and cash flows. However, we believe the standard primarily impacts the manner in which we recognize certain nonrefundable up-front fees and incremental costsas revenue. Investment earnings from these trusts are distributed to acquire new preneed funeral trust contracts and preneed and atneed cemetery contracts (i.e., selling costs). The nonrefundable fees will be deferredus regularly and recognized asin current cemetery revenue.
For more information related to revenue, when the underlying goodssee Notes 2, 3, and services are delivered to the customer. The incremental selling costs will be deferred12 in Part II, Item 8. Financial Statements and amortized by specific identification to the deliverySupplementary Data.
Valuation of the underlying goods and services.Goodwill
We will continue to expense costs to acquire new preneed funeral insurance contracts inrecord the period incurred. The insurance contracts are not and will not be reflected in our Consolidated Balance Sheet because they do not represent assets or liabilities as we have no claim toexcess of purchase price over the insurance proceeds until the contract is fulfilled and no obligation under the contract until the benefits are assigned to us after the time of need.
Inventory
In July 2015, the FASB amended "Inventory" to state that an entity using an inventory method other than last-in, first out ("LIFO") or the retail inventory method should measure inventory at the lower of cost or net realizable value. The new guidance clarifies that net realizable value is the estimated selling prices in the ordinary course of business, less reasonably predictable costs of completion, disposal, and transportation. The new guidance was effective for us on January 1, 2017 and adoption did not materially impact our consolidated results of operations, consolidated financial position, and cash flows.
Financial Instruments
In January 2016, the FASB amended "Financial Instruments" to provide additional guidance on the recognition and measurement of financial assets and liabilities. The amendment requires investments in equity instruments to be measured at fair value with changes in fair value reflected inof identifiable net income. The new guidance is effective for us on January 1, 2018, and we are still evaluating the impact of adoption on our consolidated results of operations, consolidated financial position, and cash flows.
In June 2016, the FASB amended "Financial Instruments" to provide financial statement users with more decision-useful information about the expected credit losses on debt instruments and other commitments to extend credit held by a reporting entity at each reporting date. This amendment replaces the incurred loss impairment methodology in the current standard with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The new guidance is effective for us on January 1, 2020, and we are still evaluating the impact of adoption on our consolidated results of operations, consolidated financial position, and cash flows.
Leases
In February 2016, the FASB amended "Leases" to increase transparency and comparability among organizations. Under the new standard, an entity will be required to recognize lease assets and liabilities on its balance sheet and disclose key information about leasing arrangements. In addition, the new standard offers specific accounting guidance for a lessee, a lessor, and sale and leaseback transactions. Lessees and lessors are required to disclose qualitative and quantitative information about leasing arrangements to enable a user of the financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. This new standard will be effective for us on January 1, 2019. We are still evaluating the impact of adoption on our consolidated results of operations, consolidated financial position, and cash flows.
Stock Compensation
In March 2016, the FASB amended "Stock Compensation" to simplify certain aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and

classification on the statement of cash flows. The new guidance is effective for us on January 1, 2017. If we had adopted this amendment for the year ended December 31, 2016, Net cash provided by operating activities and Net cash used in financing activities would have both increased by $12.7 million and our Provision for income taxes would have decreased by $12.7 million.
Cash Flow
In August and November 2016, the FASB amended "Statement of Cash Flows" to clarify guidance on the classification of certain cash receipts and cash payments. Additionally, the guidance requires that the statement of cash flows reflect changes in restricted cash in addition to cash and cash equivalents. Amended guidance includes clarification on debt prepayment and extinguishment costs, contingent considerationacquired in business combinations proceeds from insurance claims, and premium payments on company-owned life insurance. The new guidanceas goodwill. Goodwill is effectivetested annually during the fourth quarter for us on January 1, 2018, and we are still evaluatingimpairment by assessing the impactfair value of adoption oneach of our consolidated statement of cash flows.reporting units.
Goodwill
In January 2017, the FASB amended "Goodwill" to simplify the subsequent measurement of goodwill. Amended guidance eliminates Step 2 from theOur goodwill impairment test. Instead,test involves certain estimates and management judgment. In the first step of our goodwill impairment is defined astest, we compare the amount by which the carryingfair value of a reporting unit to its carrying amount, including goodwill. We determine fair value of each reporting unit using both a market and income approach. The income approach, which is a discounted cash flow method, uses projections of future cash flows and includes assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows. We do not record an impairment of goodwill in instances where the fair value of a reporting unit exceeds its carrying amount. If the aggregate fair value upis less than the related carrying amount for a reporting unit, we compare the implied fair value of goodwill to the totalcarrying amount of goodwill. If the carrying amount of reporting unit goodwill exceeds the implied fair value of that goodwill, an impairment loss is recognized in an amount equal to that excess.
For more information related to goodwill, see Notes 2 and 4 in Part II, Item 8. Financial Statements and Supplementary Data.
Valuation of Intangible Assets
Our intangible assets include covenants-not-to-compete, customer relationships, trademarks and tradenames, and other intangible assets primarily resulting from acquisitions. Certain of our trademark and tradenames and other intangible assets are considered to have an indefinite life and are not subject to amortization. We test for impairment of intangible assets annually during the fourth quarter.
Our intangible asset impairment tests involve estimates and management judgment. For trademark and tradenames, our test uses the relief from royalty method whereby we determine the fair value of the assets by discounting the cash flows that represent a savings over having to pay a royalty fee for use of the trademark and tradenames. The new guidance is effective for us on January 1, 2020,discounted cash flow valuation uses projections of future cash flows and we are evaluating the impact on our consolidated results of operations, consolidated financial position,includes assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows.
3.Preneed Funeral Activities
Preneed funeral receivables, net and trust investments
Preneed funeral receivables, net and trust investments represent trust investments, including investment earnings, and customer receivables, net of unearned finance charges,For more information related to unperformed, price-guaranteed preneed funeral contracts. Our funeral merchandiseintangible assets, see Notes 2 and service trusts are variable interest entities. 4 in Part II, Item 8. Financial Statements and Supplementary Data.
Fair Value Measurements
We have determined that we aremeasure the primary beneficiary of these trusts, as we absorb a majority of the losses and returns associated with these trusts. When we receive payments from the customer, we deposit the amount requiredsecurities held by law into the trust and reclassify the corresponding amount from Deferred preneed funeral revenue into Deferred preneed receipts held in trust. Amounts are withdrawn from the trusts after the contract obligations are performed. Cash flows from preneed funeral contracts are presented as operating cash flows in our Consolidated Statement of Cash Flows.
Preneed funeral receivables, net and trust investments are reduced by the trust investment earnings (realized and unrealized) that we have been allowed to withdraw in certain states prior to maturity. These earnings are recorded in Deferred preneed funeral revenue until the merchandise is delivered or the service is performed.
The table below sets forth certain investment-related activities associated with our preneed funeral merchandise and service trusts for the years ended December 31:
 2016 2015 2014
   (In thousands)  
Deposits$121,668
 $121,109
 $102,553
Withdrawals$157,549
 $160,135
 $131,352
Purchases of available-for-sale securities(1)
$377,813
 $453,092
 $1,238,257
Sales of available-for-sale securities(1)
$387,959
 $458,236
 $1,318,512
(1)The higher level of activity in 2014 was the result of changing the legal structure of the trust investments.

The components of Preneed funeral receivables, net and trust investments in our Consolidated Balance Sheet at December 31 were as follows:
 2016 2015
 (In thousands)
Trust investments, at market$1,152,752
 $1,109,394
Cash and cash equivalents122,517
 134,642
Assets associated with businesses held for sale
 (39)
Insurance-backed fixed income securities271,248
 271,116
Trust investments1,546,517
 1,515,113
Receivables from customers312,556
 290,689
Unearned finance charge(12,562) (11,235)
 1,846,511
 1,794,567
Allowance for cancellation(29,066) (34,270)
Preneed funeral receivables, net and trust investments$1,817,445
 $1,760,297

The activity in Preneed funeral receivables, net and trust investments for the years ended December 31 was as follows:
 2016 2015 2014
   (In thousands)  
Beginning balance — Preneed funeral receivables and trust investments$1,760,297
 $1,843,023
 $1,870,243
Net preneed contract sales296,896
 283,927
 247,994
Cash receipts from customers, net of refunds(246,436) (234,413) (211,830)
Deposits to trust121,668
 121,109
 102,553
Acquisitions (divestitures) of businesses, net3,560
 1,400
 (19,203)
Net undistributed investment earnings (losses) (1)
65,954
 (38,510) 22,480
Maturities and distributed earnings(193,604) (200,635) (162,059)
Change in cancellation allowance5,295
 2,787
 7,644
Effect of foreign currency and other3,815
 (18,391) (14,799)
Ending balance — Preneed funeral receivables and trust investments$1,817,445
 $1,760,297
 $1,843,023
(1)Includes both realized and unrealized investment earnings.
The cost and market values associated with our funeral merchandise and service, trust investments recordedcemetery merchandise and service, and cemetery perpetual care trusts at fair value at December 31, 2016 and 2015 are detailed below. Cost reflects the investment (net of redemptions) of control holders in the trusts.on a recurring basis. Fair value representsis the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. We utilize a three-level valuation hierarchy for disclosure of fair value measurements. The valuation hierarchy is based upon the transparency of inputs to the valuation of an asset or liability as of the underlying securities held by the trusts.
  December 31, 2016
 Fair Value Hierarchy LevelCost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
    (In thousands)  
Fixed income securities:  
  
  
  
U.S. Treasury2$75,245
 $317
 $(557) $75,005
Canadian government255,752
 272
 (42) 55,982
Corporate212,702
 177
 (92) 12,787
Residential mortgage-backed229
 1
 
 30
Asset-backed258
 
 (3) 55
Equity securities:  
  
  
  
Preferred stock21,428
 81
 (39) 1,470
Common stock:  
  
  
  
United States1334,854
 49,785
 (11,525) 373,114
Canada111,853
 2,592
 (263) 14,182
Other international125,761
 1,824
 (3,167) 24,418
Mutual funds:  
  
  
  
Equity1313,132
 7,780
 (26,842) 294,070
Fixed income192,760
 1,344
 (7,368) 86,736
Other34,079
 1,214
 (17) 5,276
Trust investments, at fair value 927,653
 65,387
 (49,915) 943,125
Fixed income commingled funds
168,959
 3,177
 (1,167) 170,969
Private equity
40,892
 2,956
 (5,190) 38,658
Trust investments, at net asset value 209,851
 6,133
 (6,357) 209,627
Trust investments, at market $1,137,504
 $71,520
 $(56,272) $1,152,752

  December 31, 2015
 Fair Value Hierarchy LevelCost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
    (In thousands)  
Fixed income securities:  
  
  
  
U.S. Treasury2$64,140
 $89
 $(1,270) $62,959
Canadian government256,975
 323
 (55) 57,243
Corporate218,983
 235
 (284) 18,934
Residential mortgage-backed21,299
 29
 (22) 1,306
Asset-backed25
 
 
 5
Equity securities:  
  
  
  
Preferred stock21,951
 41
 (158) 1,834
Common stock:  
  
  
  
United States1344,544
 30,885
 (19,149) 356,280
Canada111,882
 2,651
 (1,077) 13,456
Other international132,193
 2,636
 (3,907) 30,922
Mutual funds:  
  
  
  
Equity1324,231
 1,263
 (43,975) 281,519
Fixed income1155,893
 154
 (13,092) 142,955
Other33,687
 1,069
 
 4,756
Trust investments, at fair value 1,015,783
 39,375
 (82,989) 972,169
Fixed income commingled funds 102,063
 228
 (1,103) 101,188
Private equity
38,724
 3,780
 (6,467) 36,037
Trust investments, at net asset value 140,787
 4,008
 (7,570) 137,225
Trust investments, at market $1,156,570
 $43,383
 $(90,559) $1,109,394
Valuation policies and proceduresmeasurement date. The three levels are determined by our Trust Services department, which reports to our Chief Financial Officer. Additionally, valuations are reviewed quarterly by the Investment Committee of the Board of Directors.defined as follows:
Where quoted prices are available in an active market, securities held by the trusts are classified as Level 1 investments pursuant to the fair value measurements hierarchy.investments.

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Where quoted market prices are not available for the specific security, fair values are estimated by using either quoted prices of securities with similar characteristics or an income approach fair value model with observable inputs that include a combination of interest rates, yield curves, credit risks, prepayment speeds, rating,ratings, and tax-exempt status. These securities are classified as Level 2 investments pursuant to the fair value measurements hierarchy.investments.
The valuation of other investments requires management judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such assets. These securities are classified as Level 3 investments pursuantinvestments.
An asset’s or liability’s categorization within the valuation hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Certain available-for-sale securities held by our funeral merchandise and service, cemetery merchandise and service, and cemetery perpetual care trusts have been classified as Level 3 of the hierarchy due to the significant management judgment required as a result of the absence of quoted market prices, inherent lack of liquidity, or the long-term nature of the securities. For more information related to our fair value measurements, hierarchy.see Notes 2, 3, and 7 in Part II, Item 8. Financial Statements and Supplementary Data.
Use of Estimates
The preparation of financial statements in conformity with Generally Accepted Accounting Principles in the United States (GAAP) requires management to make certain estimates and assumptions. These estimates and assumptions affect the carrying values of assets and liabilities and disclosures of contingent assets and liabilities at the balance sheet date. Actual results could differ from such estimates due to uncertainties associated with the methods and assumptions underlying our critical accounting measurements. Key estimates used by management include:
Allowances. We provide various allowances and/or cancellation reserves for our receivables. These allowances are based on an analysis of historical trends and include, where applicable, collection and cancellation activity. We also record an estimate of general agency revenue that may be canceled in its first year and revenue would be charged back by the insurance company. These estimates are impacted by a number of factors, including changes in economy, relocation, and demographic or competitive changes in our areas of operation.
Valuation of trust investments. The trust investments include marketable securities that are classified as available-for-sale. When available, we use quoted market prices for specific securities. When quoted market prices are not available for the specific security, fair values are estimated by using either quoted market prices for securities with similar characteristics or a fair value model with observable inputs that include a combination of interest rates, yield curves, credit risks, prepayment terms, rating, and tax exempt status. The valuation of certain investments requires significant management judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such assets.
Legal liability reserves. Contingent liabilities, principally for legal matters, are recorded when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. Liabilities accrued for legal matters require judgments regarding projected outcomes and a range of loss based on historical experience and recommendations of legal counsel. However, litigation is inherently unpredictable and excessive verdicts do occur. As disclosed in Note 8 in Part II, Item 8. Financial Statements and Supplementary Data, our legal exposures and the ultimate outcome of these legal proceedings could be material to operating results or cash flows in any given quarter or year.
Depreciation of long-lived assets. We depreciate our long-lived assets ratably over their estimated useful lives. These estimates of useful lives may be affected by such factors as changing market conditions, changes in our expected use, or changes in regulatory requirements.
Amortization of certain intangible assets. We amortize certain intangible assets ratably over their estimated useful lives. These estimates of useful lives may be affected by such factors as contractual terms, changing market conditions, or changes in regulatory requirements.
Valuation of assets acquired and liabilities assumed. Tangible and intangible assets acquired and liabilities assumed are recorded at their fair value and goodwill is recognized for any difference between the price of acquisition and our fair value determination. We have customarily estimated our purchase costs and other related transactions known to us at closing of the acquisition. To the extent that information not available to us at the closing date subsequently became available during the measurement period, we have adjusted our goodwill, assets, or liabilities associated with the acquisition.
Income taxes. We compute income taxes using the liability method. Our ability to realize the benefit of our deferred tax assets requires us to achieve certain future earnings levels. We have established a valuation allowance against a portion of our deferred tax assets, and we could be required to further adjust that valuation allowance in the near term if market conditions change materially and future earnings are, or are projected to be, significantly different than our current estimates. An increase in the valuation allowance would result in additional income tax expense in such period.

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As of December 31, 2019, foreign withholding taxes have not been provided on the estimated $259.8 million of undistributed earnings and profits ("E&P") of our foreign subsidiaries as we intend to permanently reinvest these foreign E&P in those businesses outside the U.S.  However, if we were to repatriate such foreign E&P, the foreign withholding tax liability is estimated to be $13.4 million. 
We file income tax returns, including tax returns for our subsidiaries, with federal, state, local, and foreign jurisdictions. We consider the United States to be our most significant jurisdiction; however, all tax returns are subject to routine compliance review by the taxing authorities in the jurisdictions in which we file tax returns in the ordinary course of business.
In March 2017, we received from the IRS Office of Appeals the fully executed Form 870-AD for the years 1999-2005, which effectively settled the issues under audit for those years. The federal statutes of limitations have expired for all tax years prior to 2016 and we are not currently under audit by the IRS. Various state jurisdictions are auditing years 2013 through 2017. There are currently no federal or provincial audits in Canada; however years subsequent to 2014 remain open and could be subject to examination. It is reasonably possible that the amount of unrecognized tax benefits may change within the next twelve months. However, given the number of years that remain subject to examination and the number of matters being examined, an estimate of the range of the possible increase or decrease cannot be made.
Retirement plans. Certain retirement plans are frozen with no benefits accruing to participants except interest. Benefit costs and liabilities are actuarially determined based on certain assumptions, including the discount rate used to compute future benefit obligations. Weighted-average discount rates used to determine net periodic benefit cost were 4.15% and 3.26% as of December 31, 2019 and 2018, respectively. We verify the reasonableness of the discount rate by comparing our rate to the rate earned on high-quality fixed income investments, such as the Moody’s Aa index. See Note 12 in Part II, Item 8. Financial Statements and Supplementary Data for more information.
Insurance loss reserves. We purchase comprehensive general liability, morticians and cemetery professional liability, automobile liability, and workers’ compensation insurance coverages structured with high deductibles. This high-deductible insurance program means we are primarily self-insured for claims and associated costs and losses covered by these policies. Historical insurance industry experience indicates a high degree of inherent variability in assessing the ultimate amount of losses associated with casualty insurance claims. This is especially true with respect to liability and workers’ compensation exposures due to the extended period of time that transpires between when the claim might occur and the full settlement of such claim, which is often many years. We continually evaluate loss estimates associated with claims and losses related to these insurance coverages falling within the deductible of each coverage. Assumptions based on factors such as claim settlement patterns, claim development trends, claim frequency and severity patterns, inflationary trends, and data reasonableness will generally affect the analysis and determination of the “best estimate” of the projected ultimate claim losses. The results of these evaluations are used to both analyze and adjust our insurance loss reserves.
As of December 31, 2019 reported losses for workers' compensation, general liability, and auto liability incurred during the period May 1, 1991 through December 31, 2019 were approximately $609.8 million over 28.7 years. The selected fully developed ultimate settlement value estimated was $674.3 million for the same period. Paid losses were $590.0 million indicating a reserve requirement of $84.3 million.
Recent Accounting Pronouncements and Accounting Changes
For discussion of recent accounting pronouncements and accounting changes, see Note 2 in Part II, Item 8. Financial Statements and Supplementary Data.

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Item 7A. Quantitative and Qualitative Disclosures About Market Risk
The market risk inherent in our financial instruments and positions includes the price risk associated with the marketable equity and debt securities included in our portfolio of trust investments, the interest rate risk associated with our floating rate debt, and the currency risk associated with our Canadian operations. Our market-sensitive instruments and positions are considered to be “other-than-trading”. Our exposure to market risk as discussed below includes forward-looking statements and represents an estimate of possible changes in fair value or future earnings that might occur, assuming hypothetical changes in equity markets, interest rates, and currencies. Our views on market risk are not necessarily indicative of actual results that may occur, and they do not represent the maximum possible gains or losses that may occur. Actual fair value movements related to changes in equity markets, interest rates, and currencies, along with the timing of such movements, may differ from those estimated.
Marketable Equity and Debt Securities — Price Risk
In connection with our preneed funeral operations and preneed cemetery merchandise and service sales, the related funeral and cemetery trust funds own investments in equity and debt securities and mutual funds, which are sensitive to current market prices.
Cost and market values as of December 31, 2019 are presented in Note 3 in Part II, Item 8, Financial Statements and Supplementary Data. Also, see Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, Financial Conditions, Liquidity, and Capital Resources, for discussion of trust investments.
Market-Rate Sensitive Instruments — Interest Rate Risk
At December 31, 2019 and 2018, approximately 69% and 66%, respectively, of our total debt consisted of fixed rate debt at a weighted average rate of 4.72% and 4.99%, respectively. A hypothetical 10% increase in interest rates associated with our floating rate debt would increase our interest expense by $3.5 million. See Notes 6 and 7 in Part II, Item 8. Financial Statements and Supplementary Data, for additional information.
Market-Rate Sensitive Instruments — Currency Risk
At December 31, 2019 and 2018, our foreign currency exposure was primarily associated with the Canadian dollar. A hypothetical 10% adverse change in the strength of the U.S. dollar relative to our foreign currency instruments would have negatively affected our income from our continuing operations, on an annual basis, by $3.3 million and $5.0 million for the years ended December 31, 2019 and 2018, respectively.
At December 31, 2019, approximately 5% of our stockholders’ equity and debt and 6% of our operating income was denominated in the Canadian dollar. Approximately 4% of our stockholders’ equity and debt and 10% of our operating income was denominated in foreign currencies, primarily the Canadian dollar, at December 31, 2018. We do not have an investment in foreign operations considered to be in highly inflationary economies.

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Item 8. Financial Statements and Supplementary Data
Index to Financial Statements and Related Schedule
All other schedules have been omitted because the required information is not applicable or is not present in amounts sufficient to require submission or because the information required is included in the consolidated financial statements or the related notes thereto.

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Report of Independent Registered Public Accounting Firm
To the Board of Directors and Stockholders of Service Corporation International
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying consolidated balance sheet of Service Corporation International and its subsidiaries (the “Company”) as of December 31, 2019 and 2018, and the related consolidated statements of operations, comprehensive income, equity and cash flows for each of the three years in the period ended December 31, 2019, including the related notes and financial statement schedule listed in the accompanying index (collectively referred to as the “consolidated financial statements”). We also have audited the Company's internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.
Basis for Opinions
The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management's Report on Internal Control Over Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the Company’s consolidated financial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.


42 Service Corporation International



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Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that (i) relates to accounts or disclosures that are material to theconsolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidatedfinancial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates. 
Goodwill Impairment Assessment - Funeral Reporting Unit
As described in Notes 2 and 4 to the consolidated financial statements, the Company’s consolidated goodwill balance was $1.86 billion as of December 31, 2019, and the goodwill associated with the funeral reporting unit was $1.54 billion. Goodwill is tested annually during the fourth quarter, or whenever certain events or changes in circumstances indicate that the carrying value of goodwill may be greater than fair value. In order to perform the goodwill impairment test, management compares the fair value of a reporting unit to its carrying amount, including goodwill. Management determines fair value of a reporting unit using both a market and income approach. The income approach, which is a discounted cash flow method, uses projections of future cash flows and includes assumptions concerning future operating performance and economic conditions, such as revenue and other growth rates and a discount rate, that may differ from actual future cash flows.

The principal considerations for our determination that performing procedures relating to the goodwill impairment assessment of the funeral reporting unit is a critical audit matter are there was significant judgment by management when developing the fair value measurement of the reporting unit under the income approach. This in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures and in evaluating management’s cash flow projections and significant assumptions, including revenue growth rates (over a seven year period (“discrete years”) and terminal year) and ratio of expenses to revenue. In addition, the audit effort involved the use of professionals with specialized skill and knowledge to assist in performing these procedures and evaluating the audit evidence obtained.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s goodwill impairment assessment of the funeral reporting unit, including controls over the valuation assertion.These procedures also included, among others, testing management’s process for developing the fair value estimate; evaluating the appropriateness of the discounted cash flow model; testing the completeness, accuracy, and relevance of underlying data used in the model; and evaluating the reasonableness of significant assumptions used by management, including the revenue growth rates (discrete years and terminal year) and ratio of expenses to revenue. Evaluating management’s assumptions related to the revenue growth rates (discrete years and terminal year) and the ratio of expenses to revenue involved evaluating whether the assumptions used by management were reasonable considering (i) the current and past performance of the reporting unit, (ii) the consistency with forecasts per industry data, and (iii) whether these assumptions were consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in evaluating the Company’s discounted cash flow model and significant assumptions, including the terminal year revenue growth rate. 

/s/ PricewaterhouseCoopers LLP
Houston, Texas
February 18, 2020
We have served as the Company’s auditor since 1993.

FORM 10-K 43



PART II

Service Corporation International
Consolidated Statement of Operations
 Years Ended December 31,
 2019 2018 2017
 (In thousands, except per share amounts)
Revenue     
Property and merchandise revenue$1,610,158
 $1,584,242
 $1,525,747
Service revenue1,379,001
 1,374,380
 1,356,665
Other revenue241,626
 231,552
 212,619
Total revenue3,230,785
 3,190,174
 3,095,031
Costs of revenue     
Cost of property and merchandise(829,158) (811,574) (794,725)
Cost of service(769,119) (752,488) (729,204)
Overhead and other expenses(871,928) (865,790) (848,323)
Costs of revenue(2,470,205) (2,429,852) (2,372,252)
Gross profit760,580

760,322
 722,779
Corporate general and administrative expenses(126,886)
(145,596) (158,651)
Gains on divestitures and impairment charges, net32,919

15,933
 7,015
Operating income666,613
 630,659
 571,143
Interest expense(185,843)
(181,556) (169,125)
Losses on early extinguishment of debt, net(16,637)
(10,131) (274)
Other income (expense), net299

2,760
 (1,486)
Income before income taxes464,432
 441,732
 400,258
(Provision for) benefit from income taxes(94,661)
5,826
 146,589
Net income369,771
 447,558
 546,847
Net income attributable to noncontrolling interests(175)
(350) (184)
Net income attributable to common stockholders$369,596
 $447,208
 $546,663
Basic earnings per share: 
  
  
Net income attributable to common stockholders$2.03
 $2.45
 $2.91
Basic weighted average number of shares182,246

182,447
 187,630
Diluted earnings per share: 
  
  
Net income attributable to common stockholders$1.99
 $2.39
 $2.84
Diluted weighted average number of shares185,523

186,972
 192,246
(See notes to consolidated financial statements)

44 Service Corporation International



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Service Corporation International
Consolidated Statement of Comprehensive Income
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Net income$369,771
 $447,558
 $546,847
Other comprehensive income:     
Foreign currency translation adjustments16,470
 (28,478) 25,462
Total comprehensive income386,241
 419,080
 572,309
Total comprehensive income attributable to noncontrolling interests(176) (191) (195)
Total comprehensive income attributable to common stockholders$386,065
 $418,889
 $572,114
(See notes to consolidated financial statements)

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Service Corporation International
Consolidated Balance Sheet
 December 31,
 2019 2018
 (In thousands, except share amounts)
    
ASSETS   
Current assets: 
  
Cash and cash equivalents$186,276
 $198,850
Receivables, net81,671
 73,825
Inventories25,118
 24,950
Other80,488
 33,607
Total current assets373,553
 331,232
Preneed receivables, net and trust investments4,789,562
 4,271,392
Cemetery property1,873,602
 1,837,464
Property and equipment, net2,065,433
 1,977,364
Goodwill1,864,223
 1,863,842
Deferred charges and other assets1,029,908
 934,151
Cemetery perpetual care trust investments1,681,149
 1,477,798
Total assets$13,677,430
 $12,693,243
    
LIABILITIES & EQUITY   
Current liabilities: 
  
Accounts payable and accrued liabilities$478,545
 $479,768
Current maturities of long-term debt69,821
 69,896
Income taxes payable8,353
 5,936
Total current liabilities556,719
 555,600
Long-term debt3,513,530
 3,532,182
Deferred revenue, net1,467,103
 1,418,814
Deferred tax liability421,482
 404,627
Other liabilities378,074
 297,302
Deferred receipts held in trust3,839,376
 3,371,738
Care trusts’ corpus1,677,891
 1,471,165
Commitments and contingencies (Note 9)


 


Equity:   
Common stock, $1 per share par value, 500,000,000 shares authorized, 185,100,789 and 184,720,582 shares issued, respectively, and 181,184,963 and 181,470,582 shares outstanding, respectively181,185
 181,471
Capital in excess of par value1,010,361
 972,710
Retained earnings601,903
 474,327
Accumulated other comprehensive income29,864
 13,395
Total common stockholders’ equity1,823,313
 1,641,903
Noncontrolling interests(58) (88)
Total equity1,823,255
 1,641,815
Total liabilities and equity$13,677,430
 $12,693,243
(See notes to consolidated financial statements)

46 Service Corporation International



PART II

Service Corporation International
Consolidated Statement of Cash Flows
 Years Ended December 31,
 2019 2018 2017
   (In thousands)
  
Cash flows from operating activities: 
  

 
Net income$369,771
 $447,558

$546,847
Adjustments to reconcile net income to net cash provided by operating activities:

 




Losses on early extinguishment of debt, net16,637
 10,131

274
Depreciation and amortization151,000
 153,650

153,141
Amortization of intangibles25,649
 26,195

27,650
Amortization of cemetery property70,330
 68,640

68,102
Amortization of loan costs5,681
 6,059

5,859
Provision for doubtful accounts9,146
 8,372

9,980
Provision for (benefits from) deferred income taxes23,030
 (41,479)
(317,838)
Gains on divestitures and impairment charges, net(32,919) (15,933)
(7,015)
Gain on sale of investments
 (2,636) 
Share-based compensation15,029
 15,626

14,788
Change in assets and liabilities, net of effects from acquisitions and dispositions:

 




Increase (decrease) in receivables(12,711) 8,052

(9,740)
Increase in other assets(23,018) (4,814)
(14,353)
Increase (decrease) in payables and other liabilities1,788
 (16,699)
81,763
Effect of preneed sales production and maturities:     
Increase in preneed receivables, net and trust investments(16,144) (55,607)
(63,994)
Increase in deferred revenue, net67,792
 28,005

31,182
Decrease in deferred receipts held in trust(42,306) (19,290)
(23,274)
Net cash provided by operating activities628,755
 615,830

503,372
Cash flows from investing activities:     
Capital expenditures(239,957) (235,545)
(214,501)
Business acquisitions, net of cash acquired(55,644) (176,252)
(64,652)
Real estate acquisitions(51,373) (18,572) (11,519)
Proceeds from divestitures and sales of property and equipment77,074
 37,309

52,381
Proceeds from sale of investments
 2,900
 
Payments for Company-owned life insurance policies
(9,026) (14,760) (7,360)
Proceeds from Company-owned life insurance policies

 4,824
 2,592
Purchase of corporate land and other
415
 (14,525)
175
Net cash used in investing activities(278,511) (414,621)
(242,884)
Cash flows from financing activities:     
Proceeds from issuance of long-term debt1,149,263
 396,349

1,787,500
Debt issuance costs(15,539) 

(12,939)
Scheduled payments of debt(25,471) (34,134)
(468,973)
Early payments of debt(1,164,978) (259,590)
(1,117,512)
Principal payments on finance leases(42,627) (39,686)
(51,106)
Proceeds from exercise of stock options40,922
 24,517

33,611
Purchase of Company common stock(129,589) (277,611)
(199,637)
Payments of dividends(131,402) (123,849)
(108,750)
Purchase of noncontrolling interest
 

(4,580)
Bank overdrafts and other328
 (15,177)
5,959
Net cash used in financing activities(319,093) (329,181)
(136,427)
Effect of foreign currency3,885
 (5,045) 5,034
Net (decrease) increase in cash, cash equivalents, and restricted cash35,036
 (133,017) 129,095
Cash, cash equivalents, and restricted cash at beginning of period207,584
 340,601
 211,506
Cash, cash equivalents, and restricted cash at end of period$242,620
 $207,584
 $340,601
(See notes to consolidated financial statements)

FORM 10-K 47



PART II

Service Corporation International
Consolidated Statement of Equity
 
Common
Stock

 
Treasury
Stock,
Par Value

 
Capital in
Excess of
Par Value

 
(Accumulated
Deficit)
Retained Earnings

 
Accumulated Other
Comprehensive
Income

 
Noncontrolling
Interest

 Total
 (In thousands, except per share amounts)
Balance at December 31, 2016$195,403
 $(5,998) $990,203
 $(103,387) $16,492
 $2,534
 $1,095,247
Comprehensive income
 
 
 546,663
 25,451
 195
 572,309
Dividends declared on common stock ($.58 per share)
 
 (37,011) (71,739) 
 
 (108,750)
Stock option exercises2,759
 
 30,852
 
 
 
 33,611
Restricted stock awards, net of forfeitures209
 (2) (207) 
 
 
 
Employee share-based compensation earned
 
 14,788
 
 
 
 14,788
Purchase of Company common stock
 (6,211) (32,253) (161,173) 
 
 (199,637)
Purchase of noncontrolling interest
 
 (2,258) 
 
 (2,322) (4,580)
Noncontrolling interest payments
 
 
 
 
 (360) (360)
Retirement of treasury shares(6,890) 6,890
 
 
 
 
 
Other455
 
 6,354
 
 
 
 6,809
Balance at December 31, 2017$191,936
 $(5,321) $970,468
 $210,364
 $41,943
 $47
 $1,409,437
  
  
  
  
  
  
  
Cumulative effect of accounting changes
 
 
 172,461
 (229) 
 172,232
Comprehensive income
 
 
 447,208
 (28,319) 191
 419,080
Dividends declared on common stock ($.68 per share)
 
 
 (123,849) 
 
 (123,849)
Stock option exercises1,802
 
 22,715
 
 
 
 24,517
Restricted stock awards, net of forfeitures178
 
 (178) 
 
 
 
Employee share-based compensation earned
 
 15,626
 
 
 
 15,626
Purchase of Company common stock
 (7,348) (38,404) (231,859) 
 
 (277,611)
Noncontrolling interest payments
 
 
 
 
 (326) (326)
Retirement of treasury shares(9,419) 9,419
 
 
 
 
 
Other224
 
 2,483
 2
 
 
 2,709
Balance at December 31, 2018$184,721
 $(3,250) $972,710
 $474,327
 $13,395
 $(88) $1,641,815
  
  
  
  
  
  
  
Comprehensive income
 
 
 369,596
 16,469
 176
 386,241
Dividends declared on common stock ($.72 per share)
 
 
 (131,402) 
 
 (131,402)
Stock option exercises2,394
 
 38,528
 
 
 
 40,922
Restricted stock awards, net of forfeitures126
 
 (126) 
 
 
 
Employee share-based compensation earned
 
 15,029
 
 
 
 15,029
Purchase of Company common stock
 (2,909) (16,062) (110,618) 
 
 (129,589)
Noncontrolling interest payments
 
 
 
 
 (146) (146)
Retirement of treasury shares(2,243) 2,243
 
 
 
 
 
Other103
 
 282
 
 
 
 385
Balance at December 31, 2019$185,101
 $(3,916) $1,010,361
 $601,903
 $29,864
 $(58) $1,823,255

(See notes to consolidated financial statements)

48 Service Corporation International



PART II

Service Corporation International
Notes to Consolidated Financial Statements
1. Nature of Operations
We are North America’s largest provider of deathcare products and services, with a network of funeral service locations and cemeteries operating in the United States and Canada. Our funeral service and cemetery operations consist of funeral service locations, cemeteries, funeral service/cemetery combination locations, crematoria, and other related businesses, which enable us to serve a wide array of customer needs. We sell cemetery property and funeral and cemetery merchandise and services at the time of need and on a preneed basis.
Funeral service locations provide all professional services relating to funerals and cremations, including the use of funeral facilities and motor vehicles, arranging and directing services, removal, preparation, embalming, cremations, memorialization, travel protection, and catering. Funeral merchandise, including burial caskets and related accessories, urns and other cremation receptacles, outer burial containers, flowers, online and video tributes, stationery products, casket and cremation memorialization products, and other ancillary merchandise, is sold at funeral service locations.
Our cemeteries provide cemetery property interment rights, including developed lots, lawn crypts, mausoleum spaces, niches, and other cremation memorialization and interment options. Cemetery merchandise and services, including memorial markers and bases, outer burial containers, flowers and floral placement, other ancillary merchandise, graveside services, merchandise installation, and interments, are sold at our cemeteries.
2. Summary of Significant Accounting Policies
Principles of Consolidation and Basis of Presentation
Our consolidated financial statements include the accounts of Service Corporation International (SCI) and all subsidiaries in which we hold a controlling financial interest. Intercompany balances and transactions have been eliminated in consolidation.
Our consolidated financial statements also include the accounts of the merchandise and service trusts and cemetery perpetual care trusts in which we have a variable interest and are the primary beneficiary. We have retained the specialized industry accounting principles when consolidating the trusts. Our trusts are variable interest entities, for which we have determined that we are the primary beneficiary as we absorb a majority of the losses and returns associated with these trusts. Although we consolidate the trusts, it does not change the legal relationships among the trusts, us, or our customers. The customers are the legal beneficiaries of these trusts; therefore, their interests in these trusts represent a liability to us.
Reclassifications to Prior Period Financial Statements and Adjustments
Certain reclassifications have been made to prior period amounts to conform to the current period financial statement presentation with no effect on our previously reported results of operations, consolidated financial position, or cash flows except as described below under "Accounting Standards Adopted in 2019".
Use of Estimates in the Preparation of Financial Statements
The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that may affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. As a result, actual results could differ from these estimates.
Cash, Cash Equivalents, and Restricted Cash
We consider all highly liquid investments with an original maturity of three months or less to be cash equivalents. The carrying amounts of our cash and cash equivalents approximate fair value due to the short-term nature of these instruments.

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The components of cash, cash equivalents, and restricted cash were as follows:
 Years Ended December 31,
 2019 2018
 (In thousands)
Cash and cash equivalents$186,276
 $198,850
Restricted cash(1):
   
Included in Other current assets
54,293
 7,007
Included in Deferred charges and other assets
2,051
 1,727
Total restricted cash56,344
 8,734
Total cash, cash equivalents, and restricted cash$242,620
 $207,584
(1)
Restricted cash in both periods primarily consists of proceeds from divestitures deposited into escrow accounts under IRS code section 1031 and collateralized obligations under certain insurance policies.
Accounts Receivable and Allowance for Doubtful Accounts
Our trade receivables primarily consist of amounts due for funeral services already performed. We provide various allowances and cancellation reserves for our receivables. These allowances are based on an analysis of historical trends of collection and cancellation activity. Atneed receivables are considered past due after thirty days. Collections are generally managed by the locations or third party agencies acting on behalf of the locations, until a receivable is one hundred eighty days delinquent, at which time it is fully reserved and sent to a collection agency. These estimates are impacted by a number of factors, including changes in the economy, and demographic or competitive changes in our areas of operation.
Inventories and Cemetery Property
Funeral and cemetery merchandise are stated at the lower of average cost or net realizable value. Cemetery property is recorded at cost. Inventory costs and cemetery property are relieved using specific identification in fulfillment of performance obligations on our contracts. Cemetery property amortization was $70.3 million, $68.6 million, and $68.1 million for the years ended December 31, 2019, 2018, and 2017, respectively.
Property and Equipment, Net
Property and equipment are recorded at cost. Maintenance and repairs are charged to expense, whereas renewals and major replacements that extend the useful lives of the assets are capitalized. Depreciation is recognized ratably over the estimated useful lives of the various classes of assets. Buildings and improvements are depreciated over a period ranging from ten years to forty years, equipment is depreciated over a period from three years to twelve years, and leasehold improvements are depreciated over the shorter of the lease term or twelve years. Depreciation and amortization expense related to property and equipment was $151.0 million, $153.7 million, and $153.1 million for the years ended December 31, 2019, 2018, and 2017, respectively. During the fourth quarter of 2018, based on a review of our historical usage patterns for similar assets, we increased our estimate of the remaining useful life of certain building improvements and equipment by one to three years. These changes in useful life, which were made prospectively, reduced depreciation expense by $12.1 million ($0.07 per basic and diluted share) in 2019 and $4.3 million ($0.02 per basic and diluted share) in 2018. When property or equipment is sold or retired, the cost and related accumulated depreciation are removed from the Consolidated Balance Sheet; resulting gains and losses are included in the Consolidated Statement of Operations in the period of sale or disposal.
Leases
We have operating and finance leases. Our operating leases primarily include funeral service real estate and office equipment for funeral service locations, cemetery locations, and administrative offices. Our finance leases primarily include transportation equipment but also include real estate and office equipment. Lease terms related to real estate generally range from one year to forty years  with options to renew at varying terms. Lease terms related to office and transportation equipment generally range from one year to nine years with options to renew at varying terms.
We determine whether an arrangement is or contains a lease at the inception of the arrangement based on the unique facts and circumstances present. Right-of-use (ROU) assets represent our right to use an underlying asset for the lease term, and lease liabilities represent our obligation to make lease payments arising from the lease. Leases with a term greater than one year are recognized on the balance sheet as ROU assets and lease liabilities. We have elected not to recognize on the balance sheet leases with terms of one year or less.

50 Service Corporation International



PART II

Lease liabilities and their corresponding ROU assets are recorded at commencement date based on the present value of lease payments over the expected lease term. For transportation equipment, we use the rate implicit in each lease to calculate the present value. For real estate and non-transportation equipment leases, the interest rate implicit in lease contracts is typically not readily determinable. Therefore, we use the appropriate collateralized incremental borrowing rate based on the information available at commencement date in determining the present value of future payments for real estate and non-transportation equipment leases. Certain adjustments to the ROU asset may be required for items such as initial direct costs paid or incentives received.
For a lessee, the discount rate for the lease is defined as the rate implicit in the lease unless that rate cannot be readily determined. In that case, the lessee is required to use its incremental borrowing rate, which is the rate of interest that a lessee would have to pay to borrow on a collateralized basis over a similar term an amount equal to the lease payments in a similar economic environment. We use the rate implicit in each lease for vehicles and other transportation equipment, which represent 70% of our total lease liability as of December 31, 2019 and which are all finance leases. For leases of real estate and non-transportation equipment, which are primarily operating leases, we use our incremental borrowing rate since the rate implicit in these leases cannot be readily determined. To establish the incremental borrowing rate we utilize the yield to worst of our publicly traded debt securities, adjusted for the appropriate duration. A final additional adjustment is then applied based on our credit quality spread to notch the rate to secured. As an accounting policy election, we include reasonably certain renewal periods when determining the rate to use as the incremental borrowing rate for each lease.
We calculate operating lease expense ratably over the lease term plus any reasonably assured renewal periods. We consider reasonably assured renewal options and fixed escalation provisions in our calculation. Generally, our leases do not include options to terminate the lease prior to the contractual lease expiration date, but future renewal periods are generally cancelable. The majority of our contractually available renewal periods for leases of buildings and land are considered reasonably certain of being exercised. This determination is made by our real estate team based on facts and circumstances surrounding each property. Leases with a term of 12 months or less are not recorded on the balance sheet. The majority of our lease arrangements contain options to (i) purchase the property at fair value on the exercise date, (ii) purchase the property for a value determined at the inception of the lease, or (iii) renew the lease for the fair rental value at the end of the primary lease term. The depreciable life of assets and leasehold improvements are generally limited by the expected lease term.
Certain of our lease agreements include variable rental payments based on a percentage of sales over base contractual levels and others include rental payments adjusted periodically for inflation. Our lease agreements do not contain any material residual value guarantees or material restrictive covenants. We generally do not have sublease arrangements, sale-leaseback arrangements, or leveraged leases.
We have lease agreements with lease and non-lease components, which are generally accounted for separately. For leases commencing before January 1, 2019, we have elected the practical expedient to not separate lease and non-lease components on certain equipment leases, such as copiers where the cost-per-copy maintenance charges are included in the lease charge. On these leases, we have elected to account for the lease and non-lease components as a single component. For leases commencing on or after January 1, 2019, we account for the maintenance charges (non-lease components) separately from the lease components. For more information related to leases, see Note 8.
Goodwill
The excess of purchase price over the fair value of identifiable net assets acquired in business combinations is recorded as goodwill. Goodwill is tested annually during the fourth quarter for impairment by assessing the fair value of each of our reporting units.
Our goodwill impairment test involves estimates and management judgment. In order to perform our goodwill impairment test, we compare the fair value of a reporting unit to its carrying amount, including goodwill. We determine fair value of each reporting unit using both a market and income approach. The income approach, which is a discounted cash flow method, uses projections of future cash flows and includes assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows. We do not record an impairment of goodwill in instances where the fair value of a reporting unit exceeds its carrying amount. If the aggregate fair value is less than the related carrying amount for a reporting unit, we compare the implied fair value of goodwill to the carrying amount of goodwill. If the carrying amount of reporting unit goodwill exceeds the implied fair value of that goodwill, an impairment loss is recognized in an amount equal to that excess.
For our most recent annual impairment test performed in the fourth quarter, we used a 6.75% discount rate, revenue growth rates ranging from 1.0% to 3.7% over a seven-year period, plus a terminal value determined using the constant growth method in projecting our future cash flows. Our terminal value was calculated using a long-term revenue growth rate of 1.0% and 2.4% for our funeral and cemetery reporting units, respectively. Additionally, we used a ratio of expenses to revenue ranging from 72.2% to 80.0% and growth rates for other assumptions in our model ranging from 1.0% to 3.7%. Fair

FORM 10-K 51



PART II

value was calculated as the sum of the projected discounted cash flows of our reporting units over the next seven years plus terminal value at the end of those seven years.
In addition to our annual review, we assess the impairment of goodwill whenever certain events or changes in circumstances indicate that the carrying value may be greater than fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant underperformance relative to historical or projected future operating results and significant negative industry or economic trends. No interim goodwill impairment reviews were required in 2019 or 2018. For more information related to goodwill, see Note 4.
Other Intangible Assets
Our intangible assets include covenants-not-to-compete, customer relationships, trademarks and tradenames, and other intangible assets primarily resulting from acquisitions. Certain of our trademark and tradenames and other intangible assets are considered to have an indefinite life and are not subject to amortization. We test for impairment of indefinite-lived intangible assets annually during the fourth quarter.
Our intangible asset impairment tests involve estimates and management judgment. For trademark and tradenames, our test uses the relief from royalty method whereby we determine the fair value of the assets by discounting the cash flows that represent a savings over having to pay a royalty fee for use of the trademark and tradenames. The discounted cash flow valuation uses projections of future cash flows and includes assumptions concerning future operating performance and economic conditions that may differ from actual future cash flows.
For our most recent annual impairment test performed in the fourth quarter, we estimated that the pre-tax savings would range from 2.0% to 5.0% of the revenue associated with the trademark and tradenames, based primarily on our research of intellectual property valuation and licensing databases. We also assumed a terminal growth rate of 1.0% and 2.4% for our funeral and cemetery segments, respectively, and discounted the cash flows at a 6.95% discount rate based on the relative risk of these assets to our overall business.
In addition to our annual review, we assess the impairment of intangible assets whenever certain events or changes in circumstances indicate that the carrying value may be greater than the fair value. Factors that could trigger an interim impairment review include, but are not limited to, significant under-performance relative to historical or projected future operating results and significant negative industry or economic trends. No interim intangible impairment reviews were required in 2019 or 2018.
Certain of our intangible assets associated with prior acquisitions are relieved using specific identification in fulfillment of performance obligations on our contracts. We amortize all other finite-lived intangible assets on a straight-line basis over their estimated useful lives, which range from two years to eighty-nine years. For more information related to intangible assets, see Note 4.
Fair Value Measurements
We measure the securities held by our funeral merchandise and service, cemetery merchandise and service, and cemetery perpetual care trusts at fair value on a recurring basis. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. We utilize a three-level valuation hierarchy for disclosure of fair value measurements. The valuation hierarchy is based upon the transparency of inputs to the valuation of an asset or liability as of the measurement date. The three levels are defined as follows:
Where quoted prices are available in an active market, securities held by the trusts are classified as Level 1 investments.
Where quoted market prices are not available for the specific security, fair values are estimated by using either quoted prices of securities with similar characteristics or an income approach fair value model with observable inputs that include a combination of interest rates, yield curves, credit risks, prepayment speeds, ratings, and tax-exempt status. These securities are classified as Level 2 investments.
The valuation of other investments requires management judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such assets. These securities are classified as Level 3 investments.
An asset’s or liability’s categorization within the valuation hierarchy is based upon the lowest level of input that is significant to the fair value measurement.
Fixed income commingled funds, money market funds, and private equity investments are measured at net asset value. Fixed income commingled funds and money market funds are redeemable for net asset value with two weeks' notice.notice and immediately, respectively. Our private equity investments include several funds that invest in limited partnerships, distressed debt, real estate, and mezzanine financing. These investments can never be redeemed by the funds. Instead, due to the nature of the investments in this category, distributions are received through the liquidation of the underlying assets of the funds. We estimate that the underlying assets will be liquidated over the next 2two to 10ten years. As of December 31, 2016,

52 Service Corporation International



PART II

Valuation policies and procedures are determined by our unfunded commitment forTrust Services department, which reports to our private equity and other investments was $31.8 million which, if called, would be fundedChief Financial Officer. Additionally, valuations are reviewed quarterly by the assetsInvestment Committee of the trusts.Board of Directors.

The changeWe assess our investments in fixed income instruments for other-than-temporary declines in fair value on a quarterly basis. Prior to our market-based funeral merchandise and serviceadoption of the new guidance on financial instruments discussed below in "Accounting Standards Adopted in 2019", we also assessed our investments in equity instruments for other-than temporary declines in fair value on a quarterly basis. Impairment charges resulting from these assessments are recognized as investment losses in Other income (expense), net. These investment losses, if any, are offset by the corresponding reclassification in Other income (expense), net, related to Deferred receipts held in trust investments with significant unobservable inputs (Level 3) is as follows, for the years ended December 31:31, 2019 and 2018. We recorded no impairment charge for other-than-temporary declines in fair value related to fixed income investments for the years ended December 31, 2019 and 2018.
Treasury Stock
  2016 2015 2014
  (In thousands)
Fair value, beginning balance at January 1 $4,756
 $4,891
 $801
Net unrealized gains (losses) included in Accumulated other comprehensive income(1)
 478
 (167) 876
Purchases 89
 32
 3,214
Sales (47) 
 
Fair value, ending balance at December 31 $5,276
 $4,756
 $4,891
(1)
All unrealized gains recognized in Accumulated other comprehensive income for our funeral merchandise and service trust investments are attributable to our preneed customers and are offset by a corresponding reclassification in Accumulated other comprehensive income to Deferred preneed receipts held in trust. See Note 6 for further information related to our Deferred preneed receipts held in trust.

Maturity datesWe make treasury stock purchases in the open market or through privately negotiated transactions subject to market conditions and normal trading restrictions. We account for the repurchase of our fixedcommon stock under the par value method. We canceled 2.2 million, 9.4 million, and 6.9 million shares of common stock held in our treasury in 2019, 2018, and 2017, respectively. These retired treasury shares were changed to authorized but unissued status.
Foreign Currency Translation
All assets and liabilities of Canadian subsidiaries are translated into U.S. dollars at exchange rates in effect as of the end of the reporting period. Revenue and expense items are translated at the average exchange rates for the reporting period. The resulting translation adjustments are included as a component of Accumulated other comprehensive income securities range in the Consolidated Statement of Equity and Consolidated Balance Sheet.
The functional currency of SCI and its subsidiaries is the respective local currency. The transactional currency gains and losses that arise from 2017transactions denominated in currencies other than the functional currencies of our operations are recorded in Other income (expense), net in the Consolidated Statement of Operations. We do not have any investments in foreign operations considered to 2041. Maturitiesbe in highly inflationary economies.
Funeral and Cemetery Operations
Revenue is recognized when control of fixed income securities at December 31, 2016 are estimated as follows:
 Fair Value
 (In thousands)
Due in one year or less$76,744
Due in one to five years27,298
Due in five to ten years31,374
Thereafter8,443
 $143,859
Earnings from all ourthe merchandise or services is transferred to the customer. Our performance obligations include the delivery of funeral and cemetery merchandise and service trust investments are recognized in funeral revenueservices and cemetery property interment rights. Control transfers when merchandise is delivered or services are performed. For cemetery property interment rights, control transfers to the customer when the property is developed and the interment right has been sold and can no longer be marketed or sold to another customer. Sales taxes collected are recognized on a net basis in our consolidated financial statements.
On our atneed contracts, we generally deliver the merchandise and perform the services at the time of need. Personalized marker merchandise and marker installation services sold on atneed contracts are recognized when control is transferred to the customer, generally when the marker is delivered and installed in the cemetery.
We also sell price-guaranteed preneed contracts through various programs providing for future merchandise and services at prices prevailing when the agreements are signed. Revenue associated with sales of preneed contracts is deferred until control of the merchandise or the services is transferred to the customer, which is upon delivery of the merchandise or as services are performed, generally at the time of need. On certain preneed contracts, we sell memorialization merchandise, which consists of urns and urn-related products, that we deliver to the customer at the time of sale. Revenue is recognized at the time of delivery when control of the memorialization merchandise is transferred.
For personalized marker merchandise sold on a preneed contract, we will:
purchase the merchandise from vendors,
personalize such merchandise in accordance with the customer's specific written instructions,
either store the merchandise at a third-party bonded storage facility or install the merchandise, based on the customer's instructions, and
transfer title to the customer.
We recognize revenue and record the cost of sales when control is transferred for the merchandise, which occurs upon delivery to the third-party storage facility or installation of the merchandise at the cemetery.
There is no general right of return for delivered items.

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We also sell travel protection as an agent of a third party. Travel protection is a service that provides shipment of remains to the servicing funeral home or cemetery of choice if the purchaser passes away outside of a certain radius of their residence, without any additional expense to the family. We do not provide travel protection services, and we are not primarily obligated to provide such services under these arrangements. Therefore, we record revenues, net of amounts due to the third-party, at the time of sale.
Total consideration received for price-guaranteed preneed and for atneed contracts with customers represents the stated amount of the contract excluding any amounts collected on behalf of third parties, such as sales taxes. Additionally, pursuant to state or provincial law, all or a portion of the proceeds from merchandise or services sold on a preneed basis may be required to be deposited into trust funds. Earnings on these trust funds, which are specifically identifiable for each performance obligation, are also included in total consideration.
The total consideration received for contracts with customers is allocated to each performance obligation based on relative selling price. Relative selling prices are determined by either the amount we sell the performance obligation for on a stand-alone basis or our best estimate of the amount we would sell it for based on an adjusted market assessment approach that is consistent with our historical pricing practices.
Payment on atneed contracts is generally due at the time the merchandise is delivered or the services are performed. For preneed contracts, payment generally occurs prior to our fulfillment of the performance obligations. Our preneed contracts may also have extended payment terms with associated financing charges. We do not accrue interest on preneed receivables if they are not paid in accordance with the contractual payment terms given the nature of our merchandise and services, the nature of our contracts with customers, and the timing of the delivery of our services. We do not consider preneed receivables to be past due until the merchandise or services are required to be delivered at which time the preneed receivable is paid or reclassified as a trade receivable with payment terms of less than thirty days. For unfulfilled performance obligations on cancelable preneed contracts, our Consolidated Balance Sheet reflects the net contract liability, which represents the amount we have collected from customers, in Deferred revenue, net.
Pursuant to state or provincial law, all or a portion of the proceeds from merchandise or services sold on a preneed basis may be required to be deposited into trust funds. When we receive payments from the customer, we deposit the amount required by law into the merchandise and service trusts and reclassify the corresponding amount from Deferred revenue, net into Deferred receipts held in trust. Amounts are withdrawn from the merchandise and service trusts when we fulfill the performance obligations. Earnings on these trust funds, which are specifically identifiable for each performance obligation, are also included in total consideration. We defer these investment earnings related to the merchandise and service trusts until the associated merchandise is delivered or services are performed. Fees charged by our wholly-owned registered investment advisor are also included in current revenue in the period in which they are earned.
If a preneed contract is canceled prior to delivery, state or provincial law determines the amount of the refund owed to the customer, if any, including the amount of the attributed investment earnings. Upon cancellation, we receive the amount of principal deposited to the trust and previously undistributed net investment earnings and, where required, issue a refund to the customer. In addition, we are entitled to retain, in certain jurisdictions, a portion of collected customer payments when a customer cancels a preneed contract;contract. We recognize these amountsretained funds, if any, and the attributed investment earnings (net of any investment earnings payable to the customer) as revenue in the Consolidated Statement of Operations. In certain jurisdictions, we may be obligated to fund any shortfall if the amount refundable to the customer exceeds the funds in trust.
A portion of the proceeds from the sale of cemetery property interment rights is required by state or provincial law to be paid into perpetual care trust funds by us to maintain the cemetery. This portion of the proceeds is not recognized as revenue. Investment earnings from these trusts are alsodistributed to us regularly and recognized in current cemetery revenue. These distributions are intended to defray cemetery maintenance costs incurred by us for our cemetery properties, which are expensed as incurred. The principal of such perpetual care trust funds generally cannot be withdrawn; however, in lieu of the distribution of realized income, certain states allow a total return distribution which may contain elements of income, capital appreciation, and principal.
Costs related to delivery or performance of merchandise and services are charged to expense when merchandise is delivered or services are performed. Costs related to property interment rights include the property and construction costs specifically identified by each project. Property and construction costs are charged to expense when the revenue is recognized by specific identification in the fulfillment of the performance obligation. Incremental direct selling costs are deferred until fulfillment of the performance obligations. These deferred costs are classified as long-term on our Consolidated Balance sheet because we do not control the timing of the delivery of the merchandise or performance of the services as they are generally provided at the time of need. For the years ended December 31, 2019 and 2018, we recognized $174.7 million and $180.1 million, respectively, of incremental selling costs. All other selling costs are expensed as incurred.

54 Service Corporation International



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The components of Cost of revenue in our Consolidated Statement of Operations are:
Cost of property and merchandise, which includes cemetery property amortization, the direct cost of merchandise, labor-related costs for merchandise handling and delivery, cemetery maintenance expenses and depreciation, and selling costs;
Cost of services, which includes the direct cost of providing the services (including labor-related costs), cemetery maintenance expenses and depreciation, vehicle operating costs and depreciation, and selling costs; and
Overhead and other expenses, which includes labor-related costs, facility expenses and depreciation, and other general and administrative expenses incurred in our funeral and cemetery operations.
Corporate general and administrative expensesinclude labor-related costs, corporate asset depreciation and amortization, public company costs, and other general and administrative expenses incurred by our corporate functions.
Insurance-Funded Preneed Contracts
Where permitted by state or provincial law, we may sell a life insurance or annuity policy from third-party insurance companies, for which we earn a commission as general sales agent for the insurance company. These general agency commissions (GA revenue) are based on a percentage per contract sold and are recognized as funeral revenue when the insurance purchase transaction between the preneed purchaser and third-party insurance provider is completed. All selling costs incurred pursuant to the sale of insurance-funded preneed contracts are expensed as incurred. GA revenue recognized in 2019, 2018, and 2017 was $139.7 million, $134.1 million, and $121.0 million, respectively.
We do not reflect the unfulfilled insurance-funded preneed contract amounts in our Consolidated Balance Sheet. The policy amount of the insurance contract between the customer and the third-party insurance company generally equals the amount of the preneed contract. The policyholder has made a revocable commitment to assign the proceeds from the policy to us at the time of need. The proceeds of the life insurance policies or annuity contracts will be reflected in funeral revenue as we perform these funerals.
Income Taxes
We compute income taxes using the liability method. Our ability to realize the benefit of our deferred tax assets requires us to achieve certain future earnings levels. We have established a valuation allowance against a portion of our deferred tax assets. We could be required to further adjust that valuation allowance in the near term if market conditions change materially and future earnings are, or are projected to be, significantly different than our current estimates. An increase in the valuation allowance would result in additional income tax expense in such period. All deferred tax assets and liabilities, along with any related valuation allowances are classified as non-current on our Consolidated Balance Sheet.
On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Act. The Tax Act made broad and complex changes to the U.S. tax code by, among other things, reducing the federal corporate income tax rate, requiring payment of a one-time transition tax on unrepatriated earnings of foreign subsidiaries, generally eliminating U.S. federal income taxes on dividends from foreign subsidiaries, creating a new limitation on deductible interest expense, creating a bonus depreciation that will allow for full expensing on qualified property, and imposing a limitation on deductibility of certain executive compensation.
On December 22, 2017, the SEC staff issued Staff Accounting Bulletin No. 118 (“SAB 118”) to address the application of U.S. GAAP in situations when a registrant does not have the necessary information available, prepared, or analyzed (including computations) in reasonable detail to complete the accounting for certain income tax effects of the Tax Act. SAB 118 provided a measurement period of up to one year from the Tax Act enactment date for companies to complete the accounting for the income tax effects of certain elements of the Tax Act. In accordance with SAB 118, we have recognized the provisional tax impacts related to deemed repatriated earnings and the remeasurement of deferred tax assets and liabilities and included these amounts in our consolidated financial statements for the year ended December 31, 2017. During 2018, we identified and recorded discrete adjustments to the provisional amounts allowed under SAB 118. The accounting for the income tax effects of the Tax Act was completed in the fourth quarter of 2018. For further information on the impacts of the Tax Act, see Note 5 in Part II, Item 8. Financial Statements and Supplementary Data.
Accounting Standards Adopted in 2019
Leases
In February 2016 and in January, July, and December 2018, the Financial Accounting Standards Board (FASB) issued and amended new guidance on "Leases" to increase transparency and comparability among organizations. Under the new guidance, we are required to recognize right-of-use (ROU) lease assets and liabilities on our balance sheet and disclose key

FORM 10-K 55



PART II

information about leasing arrangements. In addition, the new guidance offers specific accounting considerations for lessees, lessors, and sale and leaseback transactions. Lessees and lessors are required to disclose qualitative and quantitative information about leasing arrangements to enable a user of the financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases.
We adopted the new guidance on January 1, 2019 using the modified retrospective transition method. As a result of the adoption, we recorded:
a $0.7 million reclass from Other current assets to Accounts payable and accrued liabilities for prepaid operating lease expenses,
a $2.7 million reclass from Accounts payable and accrued liabilities to Deferred charges and other assets for accrued operating lease expenses,
a $62.6 million increase to Deferred charges and other assets for operating lease right-of-use assets, and
a $9.4 million and $53.2 million increase to Accounts payable and accrued liabilities and Other liabilities, respectively, for operating lease liabilities.
The modified retrospective transition method includes a number of optional practical expedients and accounting policy elections:
1.We elected a package of practical expedients to not reassess:
whether a contract is or contains a lease,
lease classification, or
initial direct costs.
2.We did not elect a practical expedient to use hindsight when determining lease term.
3.We elected the short-term lease recognition exemption.
4.The remaining practical expedients do not apply or do not have a material impact.

We established a project team to implement the new guidance. We implemented a new enterprise-wide lease management system in the form of a pre-configured cloud-based application to support the adoption and ongoing lease requirements under the new guidance. This system serves as a lease database to manage our lease inventory centrally and ensure completeness of our lease inventory. The system also produces accounting entries and financial reporting disclosures required under the new guidance and provides lease activity business intelligence reporting. We thoroughly tested the new system to ensure it produces accurate data to prepare the required accounting entries and disclosures under the new guidance upon adoption and on an ongoing basis. We evaluated and implemented additional changes to our processes and internal controls to facilitate adoption on January 1, 2019 and to meet the standard’s ongoing reporting and disclosure requirements.
Our current operating lease portfolio is primarily composed of real estate and equipment. As a result of the adoption, we recognized ROU assets and lease liabilities related to substantially all operating lease arrangements. The adoption of "Leases" did not have an impact on our consolidated results of operations or cash flows. We made the required enhanced lease-related disclosures above and in Note 8 of this Form 10-K.
Internal Use Software
In August 2018, the FASB amended "Internal Use Software" to align the requirements for capitalizing implementation
costs incurred in a hosting arrangement for software-as-a-service with the requirements for capitalizing those costs in a hosting arrangement that includes a software license. Costs for implementation activities in the application development stage are capitalized, depending on the nature of the costs, while costs incurred during the preliminary project and post-implementation stages are expensed. Any capitalized costs are amortized over the term of the hosting arrangement. Cash payments for the implementation costs, whether capitalized or not, are presented as operating outflows as that is consistent with the presentation of the fees in the hosting arrangement. We adopted the new guidance on a prospective basis to implementation costs incurred after January 1, 2019 with an immaterial impact on our consolidated results of operations and consolidated financial position and no impact on cash flows.
Recently Issued Accounting Standards
Financial Instruments
In June 2016, the FASB amended "Financial Instruments" to provide financial statement users with more decision-useful information about the expected credit losses on debt instruments and other commitments to extend credit held by a reporting entity at each reporting date. During November 2018 and April 2019, the FASB made amendments to the new standard that clarified guidance on several matters, including accrued interest, recoveries, and various codification improvements. The new standard, as amended, replaces the incurred loss impairment methodology in the current

56 Service Corporation International



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standard with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to support credit loss estimates.

We established an implementation team and began analyzing the impact on our current policies and procedures to identify potential differences that would result from applying the requirements of the new standard. The implementation team reported findings and progress of the project to management on a frequent basis. Through this process, we have identified appropriate changes to our processes, systems, and controls to support recognition and disclosure under the new standard.
During 2019, we evaluated the potential changes from adopting the new standard on our future reporting and disclosures. We made changes to our methodology, data/input gathering, and validation to accommodate recognition and disclosure requirements under the new standard. Finally, we identified and designed additional controls around new processes resulting from the new standard. The new standard is effective for us in the first quarter of 2020 and we will adopt it using a modified retrospective approach, except for investments in debt securities, which will utilize a prospective approach. We are still evaluating the impact of the new standard on our consolidated results of operations, consolidated financial position, and cash flows.
Goodwill
In January 2017, the FASB amended "Goodwill"to simplify the subsequent measurement of goodwill. The amended
guidance eliminates Step 2 from the goodwill impairment test. Instead, impairment is defined as the amount by which the carrying value of the reporting unit exceeds its fair value, up to the total amount of goodwill of the reporting unit. The new standard is effective for us in the first quarter of 2020 and is not expected to have an impact on our consolidated results of operations, consolidated financial position, and cash flows.
Fair Value Measurements
In August 2018, the FASB amended "Fair Value Measurements" to modify the disclosure requirements related to fair
value. The amendment removes requirements to disclose (1) the amount of and reasons for transfers between levels 1 and 2 of the fair value hierarchy, (2) our policy related to the timing of transfers between levels, and (3) the valuation processes used in level 3 measurements. It clarifies that, for investments measured at net asset value, disclosure of liquidation timing is only required if the investee has communicated the timing either to us or publicly. It also clarifies that the narrative disclosure of the effect of changes in level 3 inputs should be based on changes that could occur at the reporting date. The amendment adds a requirement to disclose the range and weighted average of significant unobservable inputs used in level 3 measurements. The guidance is effective for us with our quarterly filing for the period ended March 31, 2020, and we will make the required disclosure changes in that filing. Adoption will not have an impact on our consolidated results of operations, consolidated financial position, and cash flows.
Retirement Plans
In August 2018, the FASB amended "Retirement Plans" to modify the disclosure requirements for defined benefit plans. For us, the amendment requires the disclosure of the weighted average interest crediting rate used for cash balance plans and an explanation of the reasons for significant gains and losses related to changes in the benefit obligation for the period. It removes the requirement to disclose the approximate amount of future benefits covered by insurance contracts. The guidance is effective for us with our annual filing for the year ended December 31, 2020, and we will make the required disclosure changes in that filing. Adoption will not have an impact on our consolidated results of operations, consolidated financial position, and cash flows.

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PART II

3. Preneed Activities
Preneed receivables, net and trust investments
The components of Preneed receivables, net and trust investments in our Consolidated Balance Sheet were as follows:
 Years Ended December 31,
 2019 2018
 (In thousands)
Preneed funeral receivables$130,971
 $107,612
Preneed cemetery receivables922,171
 883,432
Preneed receivables from customers1,053,142
 991,044
Unearned finance charge(50,570) (44,981)
Allowance for cancellation(55,340) (48,380)
Preneed receivables, net947,232
 897,683
    
Trust investments, at market5,258,319
 4,585,720
Insurance-backed fixed income securities and other265,160
 265,787
Trust investments5,523,479
 4,851,507
Less: Cemetery perpetual care trust investments(1,681,149) (1,477,798)
Preneed trust investments3,842,330
 3,373,709
    
Preneed receivables, net and trust investments$4,789,562
 $4,271,392



58 Service Corporation International



PART II

The table below sets forth certain investment-related activities associated with our trusts:
 Years Ended December 31,
 2019 2018 2017
   (In thousands)  
Deposits$421,460
 $393,523
 $371,234
Withdrawals$435,344
 $432,822
 $415,283
Purchases of securities$1,596,698
 $1,540,093
 $2,057,348
Sales of securities$1,495,733
 $1,564,968
 $1,999,918
Realized gains from sales of securities(1)
$241,661
 $305,595
 $256,413
Realized losses from sales of securities(1)
$(121,272) $(77,996) $(76,963)

(1)
All realized gains and losses are recognized in Other income (expense), net for our trust investments and are offset by a corresponding reclassification in Other income (expense), net to Deferred receipts held in trust and Care trusts’ corpus.
The activity in Preneed receivables, net and trust investments was as follows:
 Years Ended December 31,
 2019 2018 2017
   (In thousands)  
Beginning balance - Preneed receivables, net and trust investments
$4,271,392
 $4,778,842
 $4,305,165
Net preneed contract sales1,372,705
 1,325,134
 1,257,288
Cash receipts from customers, net of refunds(1,280,468) (1,185,717) (1,109,380)
Deposits to trust372,644
 347,601
 328,241
Acquisitions of businesses, net11,751
 134,729
 8,153
Net undistributed investment earnings (losses) (1)
489,577
 (191,611) 384,512
Maturities and distributed earnings(442,507) (433,036) (411,452)
Change in cancellation allowance(2,006) 62,131
 (528)
Change in amounts due on unfulfilled performance obligations(10,223) (546,554) 
Effect of foreign currency and other6,697
 (20,127) 16,843
Ending balance - Preneed receivables, net and trust investments
$4,789,562
 $4,271,392
 $4,778,842
(1)
Includes both realized and unrealized investment earnings (losses).

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PART II

The cost and market values associated with trust investments recorded at market value at December 31, 2019 and 2018 are detailed below. Cost reflects the investment (net of redemptions) of control holders in the trusts. Fair value represents the value of the underlying securities held by the trusts.
  December 31, 2019
 Fair Value Hierarchy LevelCost
 
Unrealized
Gains

 
Unrealized
Losses

 Value
    (In thousands)  
Fixed income securities:  
  
  
  
U.S. Treasury2$49,728
 $752
 $(130) $50,350
Canadian government241,093
 76
 (850) 40,319
Corporate29,694
 28
 (172) 9,550
Residential mortgage-backed23,210
 59
 (1) 3,268
Asset-backed2129
 3
 (4) 128
Equity securities:        
Preferred stock26,338
 804
 (115) 7,027
Common stock:        
United States11,349,828
 303,766
 (36,507) 1,617,087
Canada143,866
 12,369
 (2,075) 54,160
Other international195,257
 18,227
 (522) 112,962
Mutual funds:        
Equity1746,581
 31,511
 (54,020) 724,072
Fixed income11,247,930
 16,424
 (32,587) 1,231,767
Other37,034
 1,184
 
 8,218
Trust investments, at fair value 3,600,688
 385,203
 (126,983) 3,858,908
Commingled funds        
Fixed income 444,744
 5,077
 (1,731) 448,090
Equity 249,980
 47,631
 
 297,611
Money market funds 397,461
 
 
 397,461
Private equity 176,388
 80,283
 (422) 256,249
Trust investments, at net asset value 1,268,573
 132,991
 (2,153) 1,399,411
Trust investments, at market $4,869,261
 $518,194
 $(129,136) $5,258,319


60 Service Corporation International



PART II

  December 31, 2018
 Fair Value Hierarchy LevelCost
 
Unrealized
Gains

 
Unrealized
Losses

 Value
    (In thousands)  
Fixed income securities:  
  
  
  
U.S. Treasury2$49,187
 $153
 $(448) $48,892
Canadian government256,343
 23
 (1,797) 54,569
Corporate219,869
 13
 (516) 19,366
Residential mortgage-backed23,611
 10
 (50) 3,571
Asset-backed2142
 2
 (11) 133
Equity securities:        
Preferred stock29,058
 180
 (412) 8,826
Common stock:        
United States11,236,513
 149,233
 (138,141) 1,247,605
Canada134,821
 9,082
 (3,026) 40,877
Other international177,676
 6,057
 (10,275) 73,458
Mutual funds:        
Equity1760,887
 7,104
 (151,853) 616,138
Fixed income11,180,325
 800
 (89,179) 1,091,946
Other36,548
 3,210
 (3) 9,755
Trust investments, at fair value 3,434,980
 175,867
 (395,711) 3,215,136
Commingled funds        
Fixed income 419,206
 2,419
 (18,981) 402,644
Equity 205,789
 19,567
 (11,723) 213,633
Money market funds 466,429
 
 
 466,429
Private equity 215,618
 72,897
 (637) 287,878
Trust investments, at net asset value 1,307,042
 94,883
 (31,341) 1,370,584
Trust investments, at market $4,742,022
 $270,750
 $(427,052) $4,585,720

As of December 31, 2019, our unfunded commitment for our private equity investments was $134.9 million which, if called, would be funded by the assets of the trusts.

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PART II

The change in our market-based trust investments with significant unobservable inputs (Level 3) is as follows:
  Years Ended December 31,
  2019 2018 2017
  (In thousands)
Fair value, beginning balance at January 1 $9,755
 $9,067
 $7,163
Net realized and unrealized (losses) gains included in Other income (expense), net(1)
 (761) (697) 912
Purchases 1,006
 66
 1,945
Sales (1,782) (26) (953)
Acquisitions, net 
 1,345
 
Fair value, ending balance at December 31 $8,218
 $9,755
 $9,067

(1)
All net realized and unrealized (losses) gains recognized in Other income (expense), net for our trust investments are offset by a corresponding reclassification in Other income (expense), net to Deferred receipts held in trust and Care trusts' corpus.
Maturity dates of our fixed income securities range from 2020 to 2040. Maturities of fixed income securities (excluding mutual funds) at December 31, 2019 are estimated as follows:
 Fair Value
 (In thousands)
Due in one year or less$58,452
Due in one to five years36,994
Due in five to ten years8,038
Thereafter131
Total estimated maturities of fixed income securities$103,615

Recognized earningstrust fund income (realized and unrealized) related to our funeral merchandise and servicepreneed trust investments were $49.9was $119.0 million, $52.9$121.7 million, and $62.8$112.6 million for the years ended December 31, 2016, 2015,2019, 2018, and 2014,2017, respectively.
We assess our Recognized trust investments for other-than-temporary declines in fair value on a quarterly basis. Impairment charges resulting from this assessment are recognized as investment losses in Otherfund income (expense), net(realized and a decrease to Preneed funeral receivables, net and trust investments. These investment losses, if any, are offset by the corresponding reclassification in Other (expense) income, net, which reduces Deferred preneed receipts held in trust. See Note 6 for further informationunrealized) related to our Deferred preneed receipts held incemetery perpetual care trust. investments was $77.5 million, $74.7 million, and $62.9 million for the years ended December 31, 2019, 2018, and 2017, respectively.

62 Service Corporation International



PART II

We have determined that the remaining unrealized losses in our funeral merchandise and servicefixed income trust investments are considered temporary in nature, as the unrealized losses were due to temporary fluctuations in interest rates and equity prices.rates. The investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. We believe that none of the securities are other-than-temporarily impaired based on our analysis of the investments. Our analysis included a review of the portfolio holdings and discussions with the individual money managers as to the sector exposures, credit ratings and the severity and duration of the unrealized losses. Our funeral merchandise and service trustfixed income investment unrealized losses, their associated fair values, and the duration of unrealized losses for the years ended December 31, 20162019 and 2015,2018, are shown in the following tables.

tables:
 December 31, 2019
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Market
Value

 
Unrealized
Losses

 
Fair
Market
Value

 
Unrealized
Losses

 
Fair
Market
Value

 
Unrealized
Losses

     (In thousands)    
Fixed income securities: 
  
  
  
  
  
U.S. Treasury$3,023
 $(36) $1,947
 $(94) $4,970
 $(130)
Canadian government
 
 13,804
 (850) 13,804
 (850)
Corporate30
 
 4,826
 (172) 4,856
 (172)
Residential mortgage-backed
 
 51
 (1) 51
 (1)
Asset-backed
 
 28
 (4) 28
 (4)
Total fixed income temporarily impaired securities$3,053
 $(36) $20,656
 $(1,121) $23,709
 $(1,157)

 December 31, 2018
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Market
Value

 
Unrealized
Losses

 
Fair
Market
Value

 
Unrealized
Losses

 
Fair
Market
Value

 
Unrealized
Losses

     (In thousands)    
Fixed income securities: 
  
  
  
  
  
U.S. Treasury$6,899
 $(226) $16,374
 $(222) $23,273
 $(448)
Canadian government2,254
 (9) 25,330
 (1,788) 27,584
 (1,797)
Corporate11,579
 (206) 6,563
 (310) 18,142
 (516)
Residential mortgage-backed351
 (4) 3,010
 (46) 3,361
 (50)
Asset-backed
 
 79
 (11) 79
 (11)
Total fixed income temporarily impaired securities$21,083
 $(445) $51,356
 $(2,377) $72,439
 $(2,822)


FORM 10-K 63



PART II
 December 31, 2016
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
     (In thousands)    
Fixed income securities: 
  
  
  
  
  
U.S. Treasury$25,996
 $(557) $
 $
 $25,996
 $(557)
Canadian government2,847
 (30) 191
 (12) 3,038
 (42)
Corporate1,710
 (15) 3,560
 (77) 5,270
 (92)
Asset-backed
 
 55
 (3) 55
 (3)
Equity securities: 
  
  
  
 

 

Preferred stock125
 (17) 98
 (22) 223
 (39)
Common stock: 
  
  
  
 

 

United States87,059
 (8,149) 14,939
 (3,376) 101,998
 (11,525)
Canada2,832
 (254) 482
 (9) 3,314
 (263)
Other international5,390
 (1,301) 7,368
 (1,866) 12,758
 (3,167)
Mutual funds: 
  
  
  
 

 

Equity108,109
 (5,080) 127,273
 (21,762) 235,382
 (26,842)
Fixed income34,120
 (817) 31,654
 (6,551) 65,774
 (7,368)
Other26
 (2) 1,160
 (15) 1,186
 (17)
Trust investments, at fair value268,214
 (16,222) 186,780
 (33,693) 454,994
 (49,915)
Fixed income commingled funds75,041
 (687) 17,656
 (480) 92,697
 (1,167)
Private equity693
 (481) 22,812
 (4,709) 23,505
 (5,190)
Trust investments, at net asset value75,734
 (1,168) 40,468
 (5,189) 116,202
 (6,357)
Total temporarily impaired securities$343,948
 $(17,390) $227,248
 $(38,882) $571,196
 $(56,272)
 December 31, 2015
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
     (In thousands)    
Fixed income securities: 
  
  
  
  
  
U.S. Treasury$36,113
 $(1,268) $141
 $(2) $36,254
 $(1,270)
Canadian government209
 (7) 971
 (48) 1,180
 (55)
Corporate4,618
 (156) 3,880
 (128) 8,498
 (284)
Residential mortgage-backed378
 (6) 132
 (16) 510
 (22)
Equity securities: 
  
  
  
  
  
Preferred stock449
 (60) 42
 (98) 491
 (158)
Common stock: 
  
  
  
  
  
United States128,925
 (16,448) 14,537
 (2,701) 143,462
 (19,149)
Canada1,941
 (355) 1,051
 (722) 2,992
 (1,077)
Other international9,473
 (1,638) 6,154
 (2,269) 15,627
 (3,907)
Mutual funds: 
  
  
  
  
  
Equity186,016
 (23,385) 79,892
 (20,590) 265,908
 (43,975)
Fixed income109,154
 (5,052) 27,061
 (8,040) 136,215
 (13,092)
Trust investments, at fair value477,276
 (48,375) 133,861
 (34,614) 611,137
 (82,989)
Fixed income commingled funds70,964
 (457) 15,243
 (646) 86,207
 (1,103)
Private equity
 
 18,714
 (6,467) 18,714
 (6,467)
Trust investments, at net asset value70,964
 (457) 33,957
 (7,113) 104,921
 (7,570)
Total temporarily impaired securities$548,240
 $(48,832) $167,818
 $(41,727) $716,058
 $(90,559)



Deferred preneed funeral revenue, net
At December 31, 20162019 and 2015, 2018, Deferred preneed funeral revenue,, net of allowance for cancellation, represents future funeral revenue, including distributed trust investment earnings associated with unperformed trust-funded preneed funeral contracts that are not held in trust accounts. Deferred preneed funeral revenue is recognized in current funeral revenue when merchandise is delivered or the service is performed. Future funeral revenue and net trust investment earnings that are held in trust accounts are included in Deferred preneed receipts held in trust.trust.
The components of Deferred revenue, net in our Consolidated Balance Sheet were as follows:
 Years Ended December 31,
 2019 2018
 (In thousands)
Deferred revenue$2,046,000
 $1,989,232
Amounts due from customers for unfulfilled performance obligations on cancelable preneed contracts (1)
(578,897) (570,418)
Deferred revenue, net$1,467,103
 $1,418,814
(1)
Prior to adoption of "Revenue from Contracts with Customers" on January 1, 2018, amounts due from customers for unfulfilled performance obligations on cancelable preneed contracts were included in Preneed receivables, net and trust investments.
The following table summarizes the activity for our contract liabilities, which are reflected in Deferred revenue, net and Deferred receipts held in trust:
 Years Ended December 31,
 2019 2018
 (In thousands)
Beginning balance — Deferred revenue, net and Deferred receipts held in trust
$4,790,552
 $5,265,206
Cumulative effect of accounting changes
 37,991
Net preneed contract sales984,575
 977,378
(Dispositions) acquisitions of businesses, net(12,741) 159,560
Net investment gains (losses)(1)
484,577
 (195,051)
Recognized revenue from backlog (2)
(368,908) (381,041)
Recognized revenue from current period sales(573,804) (572,428)
Change in amounts due on unfulfilled performance obligations(10,223) (546,554)
Change in cancellation reserve1,066
 65,817
Effect of foreign currency and other11,385
 (20,326)
Ending balance — Deferred revenue, net and Deferred receipts held in trust
$5,306,479
 $4,790,552
(1)
Includes both realized and unrealized investment gains (losses).
(2)
Includes current year trust fund income through the date of performance.

64 Service Corporation International



PART II

The following table summarizes the activity in Deferred preneed funeral revenue, for the years ended December 31: net:
 2016 2015 2014
 (In thousands)
Beginning balance — Deferred preneed funeral revenue$557,897
 $540,164
 $551,948
Net preneed contract sales251,134
 232,628
 198,195
Acquisitions (divestitures) of businesses, net2,170
 (2,895) (21,639)
Net investment earnings (losses) (1)
66,656
 (37,208) 24,256
Recognized deferred preneed revenue(277,248) (276,359) (258,534)
Change in cancellation allowance8,411
 11,675
 21,272
Change in deferred preneed receipts held in trust(28,506) 90,351
 26,131
Effect of foreign currency and other766
 (459) (1,465)
Ending balance — Deferred preneed funeral revenue$581,280
 $557,897
 $540,164
 Year Ended December 31,
 2017
 (In thousands)
Beginning balance — Deferred revenue, net
$1,731,417
Net preneed contract sales900,037
Acquisitions of businesses, net10,488
Net investment earnings (1)
381,436
Recognized revenue(876,857)
Change in cancellation allowance(165)
Change in deferred receipts held in trust(361,499)
Effect of foreign currency and other4,919
Ending balance — Deferred revenue, net
$1,789,776
(1)
Includes both realized and unrealized investment earnings.
Insurance-funded preneed contracts
Not included in our Consolidated Balance Sheet are insurance-funded preneed contracts that will be funded by life insurance or annuity contracts issued by third party insurers. Where permitted by state or provincial law, customers may arrange their preneed contract by purchasing a life insurance or annuity policy from third-party insurance companies, for which we earn a commission as general sales agent for the insurance company. These general agency commissions (GA revenue) are based on a percentage per contract sold and are recognized as funeral revenue when the insurance purchase transaction between the customer and third-party insurance provider is completed. GA revenue recognized in 2016, 2015, and 2014 was $135.8 million, $137.0 million, and $123.0 million, respectively. Direct selling costs incurred pursuant to the sale of insurance-funded preneed contracts are expensed as incurred. The policy amount of the insurance contract between the customer and the third-party insurance company generally equals the amount of the preneed contract. We do not reflect the unfulfilled insurance-funded preneed contract amounts in our Consolidated Balance Sheet. The proceeds of the life insurance policies or annuity contracts will be reflected in funeral revenue as we perform these funerals.
4.Preneed Cemetery Activities
Preneed cemetery receivables, net4. Goodwill and trust investmentsIntangible Assets
Preneed cemetery receivables, net and trust investments represent trust investments, including investment earnings, and customer receivables, net of unearned finance charges, for contracts sold in advance of when the property interment rights, merchandise, or services are needed. Our cemetery merchandise and service trusts are variable interest entities. We have determined that we are the primary beneficiary of these trusts, as we absorb a majority of the losses and returns associated with these trusts. When we receive payments from the customer, we deposit the amount required by law into the trust and reclassify the corresponding amount from Deferred preneed cemetery revenue into Deferred preneed receipts held in trust. Amounts are withdrawn from the trusts when the contract obligations are performed. Cash flows from preneed cemetery contracts are presented as operating cash flows in our Consolidated Statement of Cash Flows.
Preneed cemetery receivables, net and trust investments are reduced by the trust investment earnings (realized and unrealized) that we have been allowed to withdraw in certain states prior to maturity. These earnings are recorded in Deferred preneed cemetery revenue until the merchandise is delivered or the service is performed.

The table below sets forth certain investment-related activities associated with our preneed cemetery merchandise and service trusts for the years ended December 31:
 2016 2015 2014
   (In thousands)  
Deposits$158,114
 $153,252
 $129,581
Withdrawals$144,308
 $163,732
 $150,064
Purchases of available-for-sale securities(1)
$656,452
 $625,648
 $1,786,800
Sales of available-for-sale securities(1)
$631,440
 $628,484
 $1,842,417
(1)The higher level of activity in 2014 was the result of changing the legal structure of the trust investments.
The components of Preneed cemetery receivables, net and trust investments in the Consolidated Balance Sheet at December 31 were as follows:
 2016 2015
 (In thousands)
Trust investments, at market$1,435,083
 $1,343,916
Cash and cash equivalents123,146
 118,583
Trust investments1,558,229
 1,462,499
Receivables from customers1,038,592
 958,503
Unearned finance charges(33,427) (31,332)
 2,563,394
 2,389,670
Allowance for cancellation(75,674) (71,503)
Preneed cemetery receivables, net and trust investments$2,487,720
 $2,318,167
The activity in Preneed cemetery receivables, net and trust investments for the years ended December 31 was as follows:
 2016 2015 2014
   (In thousands)  
Beginning balance — Preneed cemetery receivables and trust investments$2,318,167
 $2,306,669
 $2,292,348
Net preneed contract sales862,298
 799,497
 688,336
Cash receipts from customers, net of refunds(784,267) (716,686) (615,489)
Deposits to trust158,114
 153,252
 129,581
(Divestitures) acquisitions of businesses, net(2,083) 4,404
 (10,898)
Net undistributed investment earnings (losses) (1)
79,557
 (42,189) (18,038)
Maturities, deliveries, and associated earnings(144,308) (163,732) (150,064)
Change in cancellation allowance(1,966) (2,046) 843
Effect of foreign currency and other2,208
 (21,002) (9,950)
Ending balance — Preneed cemetery receivables and trust investments$2,487,720
 $2,318,167
 $2,306,669
(1)Includes both realized and unrealized investment earnings.

The cost and market values associated with our cemetery merchandise and service trust investments recorded at fair value at December 31, 2016 and 2015 are detailed below. Cost reflects the investment (net of redemptions) of control holders in the trusts. Fair value represents the value of the underlying securities held by the trusts.
  December 31, 2016
 Fair Value Hierarchy LevelCost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
    (In thousands)  
Fixed income securities:  
  
  
  
U.S. Treasury2$70,070
 $567
 $(281) $70,356
Canadian government29,109
 49
 (66) 9,092
Corporate21,596
 18
 (34) 1,580
Asset-backed2170
 13
 
 183
Equity securities:  
  
  
  
Common stock:  
  
  
  
United States1539,445
 72,682
 (21,680) 590,447
Canada19,027
 4,807
 (84) 13,750
Other international142,870
 3,023
 (5,229) 40,664
Mutual funds:  
  
  
  
Equity1356,079
 7,812
 (29,603) 334,288
Fixed income194,383
 1,535
 (9,854) 86,064
Trust investments, at fair value 1,122,749
 90,506
 (66,831) 1,146,424
Fixed income commingled funds
245,813
 5,347
 (1,681) 249,479
Private equity
37,881
 4,616
 (3,317) 39,180
Trust investments, at net asset value 283,694
 9,963
 (4,998) 288,659
Trust investments, at market $1,406,443
 $100,469
 $(71,829) $1,435,083

  December 31, 2015
 Fair Value Hierarchy LevelCost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
    (In thousands)  
Fixed income securities:  
  
  
  
U.S. Treasury2$69,727
 $25
 $(1,437) $68,315
Canadian government29,725
 183
 (99) 9,809
Corporate25,115

26

(118)
5,023
Residential mortgage-backed2129
 3
 (3) 129
Asset-backed2170
 15
 
 185
Equity securities:  
  
  
  
Common stock:  
  
  
  
United States1531,885
 44,181
 (32,037) 544,029
Canada18,992
 3,858
 (891) 11,959
Other international150,041
 4,207
 (5,799) 48,449
Mutual funds:  
  
  
  
Equity1356,712
 1,620
 (49,642) 308,690
Fixed income1203,932
 92
 (18,527) 185,497
Other31,382
 122
 
 1,504
Trust investments, at fair value 1,237,810
 54,332
 (108,553) 1,183,589
Fixed income commingled funds 124,103
 
 (639) 123,464
Private equity
35,411
 5,954
 (4,502) 36,863
Trust investments, at net asset value 159,514
 5,954
 (5,141) 160,327
Trust investments, at market $1,397,324
 $60,286
 $(113,694) $1,343,916
Valuation policies and procedures are determined by our Trust Services department, which reports to our Chief Financial Officer. Additionally, valuations are reviewed quarterly by the Investment Committee of the Board of Directors.
Where quoted prices are available in an active market, securities held by the trusts are classified as Level 1 investments pursuant to the fair value measurements hierarchy.
Where quoted market prices are not available for the specific security, fair values are estimated by using either quoted prices of securities with similar characteristics or an income approach fair value model with observable inputs that include a combination of interest rates, yield curves, credit risks, prepayment speeds, ratings, and tax-exempt status. These securities are classified as Level 2 investments pursuant to the fair value measurements hierarchy.
The valuation of other investments requires management judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such assets. These securities are classified as Level 3 investments pursuant to the fair value measurements hierarchy.
Fixed income commingled funds and private equity investments are measured at net asset value. Fixed income commingled funds are redeemable for net asset value with two weeks' notice. Our private equity investments include several funds that invest in limited partnerships, distressed debt, real estate, and mezzanine financing. These investments can never be redeemed by the funds. Instead, due to the nature of the investments in this category, distributions are received through the liquidation of the underlying assets of the funds. We estimate that the underlying assets will be liquidated over the next 2 to 10 years. As of December 31, 2016, our unfunded commitment for our private equity and other investments was $32.7 million which, if called, would be funded by the assets of the trusts.

The change in our market-based cemetery merchandise and service trust investments with significant unobservable inputs (Level 3) is as follows for the years ended December 31:
  2016 2015 2014
  (In thousands)
Fair value, beginning balance at January 1 $1,504
 $203
 $
Net unrealized (losses) gains included in Accumulated other comprehensive income(1)
 
 (27) 7
Net realized losses included in Other (expense) income, net(2)
 (212) 
 
Purchases 
 1,328
 196
Sales (1,292) 
 
Fair value, ending balance at December 31 $
 $1,504
 $203
(1)
All unrealized gains recognized in Accumulated other comprehensive income for our cemetery merchandise and service trust investments are attributable to our preneed customers and are offset by a corresponding reclassification in Accumulated other comprehensive income to Deferred preneed receipts held in trust. See Note 6 for further information related to our Deferred preneed receipts held in trust.
(2)
All losses recognized in Other (expense) income, net for our cemetery merchandise and service trust investments are attributable to our preneed customers and are offset by a corresponding reclassification in Other (expense) income, net to Deferred preneed receipts held in trust. See Note 6 for further information related to our Deferred preneed receipts held in trust.
Maturity dates of our fixed income securities range from 2017 to 2041. Maturities of fixed income securities (excluding mutual funds) at December 31, 2016 are estimated as follows:
 Fair Value
 (In thousands)
Due in one year or less$7,154
Due in one to five years26,237
Due in five to ten years34,244
Thereafter13,576
 $81,211
Earnings from all our cemetery merchandise and service trust investments are recognized in cemetery revenue when merchandise is delivered or a service is performed. Fees charged by our wholly-owned registered investment advisor are also included in current revenue in the period in which they are earned. In addition, we are entitled to retain, in certain jurisdictions, a portion of collected customer payments when a customer cancels a preneed contract; these amounts are also recognized in current revenue. Recognized earnings (realized and unrealized) related to our cemetery merchandise and service trust investments were $44.5 million, $45.5 million, and $48.2 million for the years ended December 31, 2016, 2015, and 2014, respectively.
We assess our trust investments for other-than-temporary declines in fair value on a quarterly basis. Impairment charges resulting from this assessment are recognized as investment losses in Other (expense) income, net and a decrease to Preneed cemetery receivables, net and trust investments. These investment losses, if any, are offset by the corresponding reclassification in Other (expense) income, net, which reduces Deferred preneed receipts held in trust. See Note 6 for further information related to our Deferred preneed receipts held in trust.
We have determined that the remaining unrealized losses in our cemetery merchandise and service trust investments are considered temporary in nature, as the unrealized losses were due to temporary fluctuations in interest rates and equity prices. The investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. We believe that none of the securities are other-than-temporarily impaired based on our analysis of the investments. Our analysis included a review of the portfolio holdings and discussions with the individual money managers as to the sector exposures, credit ratings, and the severity and duration of the unrealized losses. Our cemetery merchandise and service trust investment unrealized losses, their associated fair values, and the duration of unrealized losses for the years ended December 31, 2016 and 2015, are shown in the following tables:

 December 31, 2016
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
     (In thousands)    
Fixed income securities: 
  
  
  
  
  
U.S. Treasury$15,413
 $(281) $
 $
 $15,413
 $(281)
Canadian government
 
 1,192
 (66) 1,192
 (66)
Corporate
 
 736
 (34) 736
 (34)
Equity securities: 
  
  
  
  
  
Common stock: 
  
  
  
  
  
United States149,530
 (13,680) 23,010
 (8,000) 172,540
 (21,680)
Canada408
 (82) 38
 (2) 446
 (84)
Other international9,707
 (2,330) 11,442
 (2,899) 21,149
 (5,229)
Mutual funds: 
  
  
  
  
  
Equity125,728
 (4,728) 146,332
 (24,875) 272,060
 (29,603)
Fixed income26,566
 (446) 45,337
 (9,408) 71,903
 (9,854)
Trust investments, at fair value327,352
 (21,547) 228,087
 (45,284) 555,439
 (66,831)
Fixed income commingled funds133,164
 (1,681) 
 
 133,164
 (1,681)
Private equity558
 (1) 16,769
 (3,316) 17,327
 (3,317)
Trust investments, at net asset value133,722
 (1,682) 16,769
 (3,316) 150,491
 (4,998)
Total temporarily impaired securities$461,074
 $(23,229) $244,856
 $(48,600) $705,930
 $(71,829)
 December 31, 2015
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
 
Fair
Value
 
Unrealized
Losses
     (In thousands)    
Fixed income securities: 
  
  
  
  
  
U.S. Treasury$52,509
 $(1,435) $21
 $(2) $52,530
 $(1,437)
Canadian government1,190

(34)
841

(65)
2,031

(99)
Corporate1,764

(22)
2,347

(96)
4,111

(118)
 Residential mortgage-backed42
 (1) 18
 (2) 60
 (3)
Equity securities: 
  
  
  
  
  
Common stock: 
  
  
  
  
  
United States198,755
 (26,038) 21,355
 (5,999) 220,110
 (32,037)
Canada473
 (6) 1,430
 (885) 1,903
 (891)
Other international15,560
 (2,507) 9,412
 (3,292) 24,972
 (5,799)
Mutual funds: 
  
  
  
  
  
Equity207,253
 (25,991) 86,720
 (23,651) 293,973
 (49,642)
Fixed income139,684
 (6,323) 44,550
 (12,204) 184,234
 (18,527)
Trust investments, at fair value617,230
 (62,357) 166,694
 (46,196) 783,924
 (108,553)
Fixed income commingled funds123,464
 (639) 
 
 123,464
 (639)
Private equity
 
 9,526
 (4,502) 9,526
 (4,502)
Trust investments, at net asset value123,464
 (639) 9,526
 (4,502) 132,990
 (5,141)
Total temporarily impaired securities$740,694
 $(62,996) $176,220
 $(50,698) $916,914
 $(113,694)



Deferred preneed cemetery revenue
At December 31, 2016 and 2015, Deferred preneed cemetery revenue, net of allowance for cancellation, represents future cemetery revenue, including distributed trust investment earnings associated with unperformed trust-funded preneed cemetery contracts that are not held in trust accounts. Deferred preneed cemetery revenue is recognized in current cemetery revenue when merchandise is delivered or the service is performed. Future cemetery revenue and net trust investment earnings that are held in trust accounts are included in Deferred preneed receipts held in trust.
The following table summarizes the activity in Deferred preneed cemetery revenue for the years ended December 31:
 2016 2015 2014
 (In thousands)
Beginning balance — Deferred preneed cemetery revenue$1,120,001
 $1,062,381
 $1,016,275
Net preneed and atneed deferred sales596,714
 561,899
 531,768
(Divestitures) acquisitions of businesses, net(1,977) 2,357
 (25,071)
Net investment earnings (losses) (1)
79,447
 (42,806) (22,378)
Recognized deferred preneed and atneed revenue(546,071) (504,064) (493,739)
Change in cancellation allowance(3,015) (8,048) 3,833
Change in deferred preneed receipts held in trust(96,417) 52,050
 55,636
Effect of foreign currency and other1,455
 (3,768) (3,943)
Ending balance — Deferred preneed cemetery revenue$1,150,137
 $1,120,001
 $1,062,381
(1)Includes both realized and unrealized investment earnings (losses).
5.Cemetery Perpetual Care Trusts
We are required by state and provincial law to pay into cemetery perpetual care trusts a portion of the proceeds from the sale of cemetery property interment rights. Our cemetery perpetual care trusts are variable interest entities. We have determined that we are the primary beneficiary of these trusts, as we absorb a majority of the losses and returns associated with these trusts. We consolidate our cemetery perpetual care trust investments with a corresponding amount recorded as Care trusts’ corpus. Cash flows from cemetery perpetual care contracts are presented as operating cash flows in our Consolidated Statement of Cash Flows.
The table below sets forth certain investment-related activities associated with our cemetery perpetual care trusts for the years ended December 31:
 2016 2015 2014
 (In thousands)
Deposits$41,450
 $38,883
 $42,220
Withdrawals$48,522
 $40,447
 $46,981
Purchases of available-for-sale securities(1)
$428,635
 $247,658
 $1,306,314
Sales of available-for-sale securities(1)
$374,329
 $175,057
 $1,396,669
(1)The higher level of activity in 2014 was the result of changing the legal structure of the trust investments.
The components of Cemetery perpetual care trust investments in our Consolidated Balance Sheet at December 31 were as follows:
 2016 2015
 (In thousands)
Trust investments, at market$1,349,073
 $1,232,592
Cash and cash equivalents58,392
 86,835
Cemetery perpetual care trust investments$1,407,465
 $1,319,427
The cost and market values associated with our cemetery perpetual care trust investments recorded at fair value at December 31, 2016 and 2015 are detailed below. Cost reflects the investment (net of redemptions) of control holders in the trusts. Fair value represents the value of the underlying securities or cash held by the trusts.

  December 31, 2016
 Fair Value Hierarchy LevelCost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
    (In thousands)  
Fixed income securities:  
  
  
  
Canadian government2$14,280
 $88
 $(114) $14,254
Corporate24,636
 100
 (101) 4,635
Residential mortgage-backed2304
 
 (1) 303
Asset-backed2220
 3
 (28) 195
Equity securities:  
  
  
  
Preferred stock21,479
 2
 (117) 1,364
Common stock:  
  
  
  
United States1233,643
 28,679
 (2,337) 259,985
Canada14,828
 2,631
 (108) 7,351
Other international114,607
 148
 (2,236) 12,519
Mutual funds:  
  
  
  
Equity118,909
 4,370
 (412) 22,867
Fixed income1688,472
 3,324
 (28,997) 662,799
Other3633
 1,254
 
 1,887
Trust investments, at fair value 982,011
 40,599
 (34,451) 988,159
Fixed income commingled funds 277,662
 
 (9,386) 268,276
Private equity
97,108
 2,240
 (6,710) 92,638
Trust investments, at net asset value 374,770
 2,240
 (16,096) 360,914
Trust investments, at market $1,356,781
 $42,839
 $(50,547) $1,349,073

  December 31, 2015
 Fair Value Hierarchy LevelCost 
Unrealized
Gains
 
Unrealized
Losses
 
Fair
Value
    (In thousands)  
Fixed income securities:  
  
  
  
U.S. Treasury2$650
 $20
 $(7) $663
Canadian government215,412
 321
 (162) 15,571
Corporate212,490
 149
 (284) 12,355
Residential mortgage-backed2934
 13
 (9) 938
Asset-backed2660
 5
 (31) 634
Equity securities:  
  
  
  
Preferred stock25,850
 55
 (159) 5,746
Common stock:  
  
  
  
United States1230,854
 15,224
 (10,898) 235,180
Canada15,460
 2,112
 (606) 6,966
Other international114,793
 160
 (2,390) 12,563
Mutual funds:  
  
  
  
Equity121,783
 3,138
 (1,850) 23,071
Fixed income1890,025
 530
 (63,913) 826,642
Other3645
 1,257
 
 1,902
Trust investments, at fair value 1,199,556
 22,984
 (80,309) 1,142,231
Fixed income commingled funds 20,616
 
 (178) 20,438
Private equity
75,613
 2,406
 (8,096) 69,923
Trust investments, at net asset value 96,229
 2,406
 (8,274) 90,361
Trust investments, at market $1,295,785
 $25,390
 $(88,583) $1,232,592
Valuation policies and procedures are determined by our Trust Services department, which reports to our Chief Financial Officer. Additionally, valuations are reviewed quarterly by the Investment Committee of the Board of Directors.
Where quoted prices are available in an active market, securities held by the trusts are classified as Level 1 investments pursuant to the fair value measurements hierarchy.
Where quoted market prices are not available for the specific security, fair values are estimated by using either quoted prices of securities with similar characteristics or an income approach fair value model with observable inputs that include a combination of interest rates, yield curves, credit risks, prepayment speeds, ratings, and tax-exempt status. These securities are classified as Level 2 investments pursuant to the fair value measurements hierarchy.
The valuation of other investments requires management judgment due to the absence of quoted market prices, inherent lack of liquidity, and the long-term nature of such assets. These securities are classified as Level 3 investments pursuant to the fair value measurements hierarchy.
Fixed income commingled funds and private equity investments are measured at net asset value. Fixed income commingled funds are redeemable for net asset value with two weeks' notice. Our private equity investments include several funds that invest in limited partnerships, distressed debt, real estate, and mezzanine financing. These investments can never be redeemed by the funds. Instead, due to the nature of the investments in this category, distributions are received through the liquidation of the underlying assets of the funds. We estimate that the underlying assets will be liquidated over the next 2 to 10 years. As of December 31, 2016, our unfunded commitment for our private equity and other investments was $31.0 million which, if called, would be funded by the assets of the trusts.

The change in our market-based cemetery perpetual care trust investments with significant unobservable inputs (Level 3) is as follows for the years ended December 31 :
  2016 2015 2014
  (In thousands)
Fair value, beginning balance at January 1 $1,902
 $1,556
 $1,599
Net unrealized (losses) gains included in Accumulated other comprehensive income(1)
 (15) 346
 (26)
Sales 
 
 (17)
Fair value, ending balance at December 31 $1,887
 $1,902
 $1,556
(1)
All unrealized (losses) gains recognized in Accumulated other comprehensive income for our cemetery perpetual care trust investments are offset by a corresponding reclassification in Accumulated other comprehensive income to Care trusts’ corpus. See Note 6 for further information related to our Care trusts’ corpus.
Maturity dates of our fixed income securities range from 2017 to 2040. Maturities of fixed income securities at December 31, 2016 are estimated as follows:
 Fair Value
 (In thousands)
Due in one year or less$1,834
Due in one to five years17,283
Due in five to ten years69
Thereafter201
 $19,387
Distributable earnings from these cemetery perpetual care trust investments are recognized in current cemetery revenue to the extent we incur qualifying cemetery maintenance costs. Fees charged by our wholly-owned registered investment advisor are also included in current revenue in the period in which they are earned. Recognized earnings related to these cemetery perpetual care trust investments were $67.6 million, $59.6 million, and $72.4 million for the years ended December 31, 2016, 2015, and 2014, respectively.
We assess our trust investments for other-than-temporary declines in fair value on a quarterly basis. Impairment charges resulting from this assessment are recognized as investment losses in Other (expense) income, net and a decrease to Cemetery perpetual care trust investments. These investment losses, if any, are offset by the corresponding reclassification in Other (expense) income, net, which reduces Care trusts’ corpus. See Note 6 for further information related to our Care trusts’ corpus.
We have determined that the remaining unrealized losses in our cemetery perpetual care trust investments are considered temporary in nature, as the unrealized losses were due to temporary fluctuations in interest rates and equity prices. The investments are diversified across multiple industry segments using a balanced allocation strategy to minimize long-term risk. We believe that none of the securities are other-than-temporarily impaired based on our analysis of the investments. Our analysis included a review of the portfolio holdings, and discussions with the individual money managers as to the sector exposures, credit ratings, and the severity and duration of the unrealized losses. Our cemetery perpetual care trust investment unrealized losses, their associated fair values, and the duration of unrealized losses for the years ended December 31, 2016 and 2015, are shown in the following table:

 December 31, 2016
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
     (In thousands)    
Fixed income securities: 
  
  
  
  
  
Canadian government$66
 $(1) $1,961
 $(113) $2,027
 $(114)
Corporate397
 (7) 1,866
 (94) 2,263
 (101)
Residential mortgage-backed303
 (1) 
 
 303
 (1)
Asset-backed28
 (22) 101
 (6) 129
 (28)
Equity securities: 
  
  
  
  
  
Preferred stock846
 (36) 417
 (81) 1,263
 (117)
Common stock: 
  
  
  
  
  
United States34,844
 (1,339) 12,974
 (998) 47,818
 (2,337)
Canada78
 (47) 558
 (61) 636
 (108)
Other international4,177
 (508) 5,715
 (1,728) 9,892
 (2,236)
Mutual funds: 
  
  
  
  
  
Equity877
 (17) 2,899
 (395) 3,776
 (412)
Fixed income263,231
 (4,678) 348,623
 (24,319) 611,854
 (28,997)
Trust investments, at fair value304,847
 (6,656) 375,114
 (27,795) 679,961
 (34,451)
Fixed income commingled funds265,345
 (9,346) 2,931
 (40) 268,276
 (9,386)
Private equity21,426
 (268) 33,519
 (6,442) 54,945
 (6,710)
Trust investments, at net asset value286,771
 (9,614) 36,450
 (6,482) 323,221
 (16,096)
Total temporarily impaired securities$591,618

$(16,270) $411,564
 $(34,277) $1,003,182
 $(50,547)

 December 31, 2015
 
In Loss Position
Less Than 12 Months
 
In Loss Position
Greater Than 12 Months
 Total
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
 
Fair
Market
Value
 
Unrealized
Losses
     (In thousands)    
Fixed income securities: 
  
  
  
  
  
U.S. Treasury$364
 $(6) $35
 $(1) $399
 $(7)
Canadian government1,569
 (60) 1,371
 (102) 2,940
 (162)
Corporate4,693

(134)
4,147

(150)
8,840

(284)
Residential mortgage-backed303
 (3) 117
 (6) 420
 (9)
Asset-backed146
 (12) 360
 (19) 506
 (31)
Equity securities: 
  
  
  
    
Preferred stock4,029
 (159) 
 
 4,029
 (159)
Common stock: 
  
  
  
    
United States81,564
 (7,793) 14,900
 (3,105) 96,464
 (10,898)
Canada622
 (31) 1,026
 (575) 1,648
 (606)
Other international8,735
 (941) 2,347
 (1,449) 11,082
 (2,390)
Mutual funds: 
  
  
  
    
Equity4,580
 (606) 1,258
 (1,244) 5,838
 (1,850)
Fixed income519,993
 (18,205) 294,309
 (45,708) 814,302
 (63,913)
Trust investments, at fair value626,598
 (27,950) 319,870
 (52,359) 946,468
 (80,309)
Fixed income commingled funds20,438
 (178) 
 
 20,438
 (178)
Private equity13,139
 (75) 30,438
 (8,021) 43,577
 (8,096)
Trust investments, at net asset value33,577
 (253) 30,438
 (8,021) 64,015
 (8,274)
Total temporarily impaired securities$660,175
 $(28,203) $350,308
 $(60,380) $1,010,483
 $(88,583)
6.Deferred Preneed Receipts Held in Trust and Care Trusts’ Corpus
Deferred preneed receipts held in trust
We consolidate the merchandise and service trusts associated with our preneed funeral and cemetery activities as we are the primary beneficiary of the trusts. Although we consolidate the merchandise and service trusts, it does not change the legal relationships among the trusts, us, or our customers. The customers are the legal beneficiaries of these merchandise and service trusts; therefore, their interests in these trusts represent a liability to us.
The components of Deferred preneed receipts held in trust in our Consolidated Balance Sheet at December 31, 2016 and 2015 are detailed below.
 December 31, 2016 December 31, 2015
 
Preneed
Funeral
 
Preneed
Cemetery
 Total 
Preneed
Funeral
 
Preneed
Cemetery
 Total
  (In thousands)   (In thousands) 
Trust investments$1,546,517
 $1,558,229
 $3,104,746
 $1,515,113
 $1,462,499
 $2,977,612
Accrued trust operating payables and other(589) (361) (950) (1,381) (2,845) (4,226)
Deferred preneed receipts held in trust$1,545,928
 $1,557,868
 $3,103,796
 $1,513,732
 $1,459,654
 $2,973,386
Care trusts’ corpus
The Care trusts’ corpus reflected in our Consolidated Balance Sheet represents the cemetery perpetual care trusts, including the related accrued expenses.

The components of Care trusts’ corpus in our Consolidated Balance Sheet are detailed below.
 December 31, 2016 December 31, 2015
 (In thousands)
Cemetery perpetual care trust investments$1,407,465
 $1,319,427
Accrued trust operating payables and other778
 137
Care trusts’ corpus$1,408,243
 $1,319,564
Other (expense) income, net
The components of Other (expense) income, net in our Consolidated Statement of Operations for the years ended December 31, 2016, 2015, and 2014 are detailed below. See Notes 3, 4, and 5 for further discussion of the amounts related to our funeral, cemetery, and cemetery perpetual care trusts.
 Year Ended December 31, 2016
 
Funeral
Trusts
 
Cemetery
Trusts
 
Cemetery Perpetual
Care Trusts
 Other, Net Total
     (In thousands)  
  
Realized gains$38,704
 $53,253
 $8,327
 $
 $100,284
Realized losses(46,432) (60,795) (6,579) 
 (113,806)
Impairment charges(4,625) (5,872) (1,360) 
 (11,857)
Interest, dividend, and other ordinary income20,299
 17,428
 56,594
 
 94,321
Trust expenses and income taxes(20,190) (22,137) (22,801) 
 (65,128)
Net trust investment (losses) income(12,244) (18,123) 34,181
 
 3,814
Reclassification to deferred preneed receipts held in trust and care trusts’ corpus12,244
 18,123
 (34,181) 
 (3,814)
Other expense, net
 
 
 (631) (631)
Total other expense, net$
 $
 $
 $(631) $(631)
 Year Ended December 31, 2015
 
Funeral
Trusts
 
Cemetery
Trusts
 
Cemetery Perpetual
Care Trusts
 Other, Net Total
 (In thousands)
Realized gains$42,034
 $51,510
 $6,933
 $
 $100,477
Realized losses(31,403) (40,092) (7,708) 
 (79,203)
Impairment charges(3,519) (4,345) (1,812) 
 (9,676)
Interest, dividend, and other ordinary income25,952
 27,089
 56,253
 
 109,294
Trust expenses and income taxes(21,852) (31,472) (32,643) 
 (85,967)
Net trust investment income11,212
 2,690
 21,023
 
 34,925
Reclassification to deferred preneed receipts held in trust and care trusts’ corpus(11,212) (2,690) (21,023) 
 (34,925)
Other expense, net
 
 
 (132) (132)
Total other expense, net$
 $
 $
 $(132) $(132)

 Year Ended December 31, 2014
 
Funeral
Trusts
 
Cemetery
Trusts
 
Cemetery Perpetual
Care Trusts
 Other, Net Total
     (In thousands)    
Realized gains$168,567
 $271,507
 $134,259
 $
 $574,333
Realized losses(113,748) (138,473) (51,093) 
 (303,314)
Impairment charges(41,846) (60,040) (8,072) 
 (109,958)
Interest, dividend, and other ordinary income22,668
 17,597
 52,126
 
 92,391
Trust expenses and income taxes(19,590) (20,833) (34,243) 
 (74,666)
Net trust investment income16,051
 69,758
 92,977
 
 178,786
Reclassification to deferred preneed receipts held in trust and care trusts’ corpus(16,051) (69,758) (92,977) 
 (178,786)
Other income, net
 
 
 1,780
 1,780
Total other income, net$
 $
 $
 $1,780
 $1,780
7.Goodwill and Intangible Assets
The changes in the carrying amounts of goodwill for our funeral and cemetery reporting units are as follows: (in thousands):
 Years Ended December 31,
 2019 2018
 Funeral Cemetery Total Funeral Cemetery Total
 (In thousands)
Beginning balance — Goodwill
$1,528,407
 $335,435
 $1,863,842
 $1,499,741
 $306,240
 $1,805,981
Increase (decrease) in goodwill related to acquisitions (1)
7,458
 (6,003) 1,455
 38,976
 29,219
 68,195
Reduction of goodwill related to divestitures(5,003) (487) (5,490) (2,183) (24) (2,207)
Effect of foreign currency4,416
 
 4,416
 (8,127) 
 (8,127)
Activity6,871
 (6,490) 381
 28,666
 29,195
 57,861
Ending balance — Goodwill
$1,535,278
 $328,945
 $1,864,223
 $1,528,407
 $335,435
 $1,863,842

(1)
Also includes adjustments within the remeasurement period related to acquisitions.


FORM 10-K 65



PART II
 2016 2015
 Funeral Cemetery Total Funeral Cemetery Total
 (In thousands)
Balance as of January 1$1,490,502
 $305,838
 $1,796,340
 $1,510,879
 $299,974
 $1,810,853
            
Increase (decrease) in goodwill related to acquisitions26,809
 (151) 26,658
 6,460
 6,201
 12,661
Reduction of goodwill related to divestitures(26,554) (270) (26,824) (8,908) (262) (9,170)
Effect of foreign currency2,898
 9
 2,907
 (17,929) (75) (18,004)
Activity3,153
 (412) 2,741
 (20,377) 5,864
 (14,513)
Balance as of December 31$1,493,655
 $305,426
 $1,799,081
 $1,490,502
 $305,838
 $1,796,340

The components of intangible assets at December 31 were as follows:
 Useful Life    
 Minimum Maximum 2019 2018
 (Years) (In thousands)
Amortizing intangibles:       
Covenants-not-to-compete2-20 $216,646
 $215,424
Customer relationships10-20 149,479
 158,347
Tradenames5-89 7,000
 16,150
Other5-89 26,927
 25,103
     400,052
 415,024
Less: accumulated amortization:       
Covenants-not-to-compete    198,610
 195,536
Customer relationships    83,047
 75,199
Tradenames    123
 9,194
Other    8,067
 5,504
     289,847
 285,433
        
Amortizing intangibles, net    110,205
 129,591
        
Non-amortizing intangibles:       
Tradenames  Indefinite 310,197
 293,474
Other  Indefinite 10,765
 10,765
Non-amortizing intangibles    320,962
 304,239
        
Intangible assets, net — included in Deferred charges and other assets
 $431,167
 $433,830
 Useful Life    
 Minimum Maximum 2016 2015
 (Years) (In thousands)
Amortizing intangibles:       
Covenants-not-to-compete2-20 $211,549
 $206,822
Customer relationships10-20 146,876
 154,364
Tradenames5-5 9,150
 12,750
Other5-40 11,927
 11,927
     379,502
 385,863
Less: Accumulated amortization    268,061
 257,157
Amortizing intangibles, net    111,441
 128,706
        
Non-amortizing intangibles:       
Tradenames  Indefinite 245,984
 230,659
Other  Indefinite 10,640
 10,640
Non-amortizing intangibles    256,624
 241,299
        
Intangible assets, net    $368,065
 $370,005


As part of our annual recoverability-testingrecoverability testing process during 2016,2019, we recognized $1.2$3.4 million of impairment on four tradenames. Amortization expense for intangible assets was $31.0$25.6 million, $31.5$26.2 million, and $36.6$27.7 million for the years ended December 31, 2016, 2015,2019, 2018, and 2014,2017, respectively. The following is estimated amortization expense, excluding certain intangibles for which we are unable to provide an estimate because they are amortized based on specific identification in the fulfillment of performance of aobligation on our preneed contract,contracts, for the five years subsequent to December 31, 20162019 (in thousands):
2020$7,239
20217,140
20225,975
20235,584
20245,439
Total estimated amortization expense$31,377
2017$11,718
2018$10,961
2019$7,711
2020$6,613
2021$6,504

8.Income Taxes
5. Income Taxes
The provision or benefit for income taxes includes U.S. federal income taxes (determined on a consolidated return basis), foreign income taxes, and state income taxes.
IncomeOn December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and Jobs Act ("the Tax Act”). The Tax Act made broad and complex changes to the U.S. tax code by, among other things, reducing the federal corporate income tax rate, requiring payment of a one-time transition tax on unrepatriated earnings of foreign subsidiaries, generally eliminating U.S. federal income taxes on dividends from continuing operationsforeign subsidiaries, creating a new limitation on deductible interest expense, creating a bonus depreciation that will allow for full expensing on qualified property, and imposing limitation on deductibility of certain executive compensation. The Tax Act reduced the U.S. corporate income tax rate from 35% to 21% effective January 1, 2018.

66 Service Corporation International



PART II

In accordance with SAB 118, we recognized a provisional $146.2 million net tax benefit related to deemed repatriated earnings and the remeasurement of deferred tax assets and liabilities in our consolidated financial statements for the year ended December 31, 2017. During 2018, we recognized a net $16.1 million discrete tax benefit for adjustments to the provisional tax amounts allowed under SAB 118. The accounting for the income tax effects of the Tax Act was finalized in the fourth quarter of 2018 based on the regulatory guidance, interpretations, and data available as of December 31, 2018.
As of December 31, 2019, foreign withholding taxes have not been provided on the estimated $259.8 million of undistributed earnings and profits (E&P) of our foreign subsidiaries as we intend to permanently reinvest these foreign E&P in those businesses outside the U.S. However, if we were to repatriate such foreign E&P, the foreign withholding tax liability is estimated to be $13.4 million.
Beginning in 2018, the Tax Act includes a new U.S. tax base erosion provision designed to tax global intangible low-taxed income (“GILTI”). We made a policy election to account for GILTI as a period cost. However, the tax impacts of GILTI provisions are not material to our consolidated financial statements.
Income before income taxes for the years ended December 31 was composed of the following components:
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
United States$441,579
 $399,123
 $347,680
Foreign22,853
 42,609
 52,578
 $464,432
 $441,732
 $400,258
 2016 2015 2014
 (In thousands)
United States$287,946
 $331,622
 $360,800
Foreign38,712
 38,729
 41,800
 $326,658
 $370,351
 $402,600

Income tax provision (benefit) for the years ended December 31 consisted of the following:
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Current: 
  
  
United States$51,664
 $18,138
 $154,128
Foreign7,059
 10,541
 12,187
State12,908
 6,974
 4,934
Total current income taxes71,631
 35,653
 171,249
Deferred: 
  
  
United States$12,973
 $(48,565) $(314,389)
Foreign(571) 386
 618
State10,628
 6,700
 (4,067)
Total deferred income taxes23,030
 (41,479) (317,838)
Total income taxes$94,661
 $(5,826) $(146,589)
 2016 2015 2014
 (In thousands)
Current: 
  
  
United States$113,629
 $94,502
 $67,511
Foreign12,084
 9,270
 10,859
State16,150
 13,207
 17,939
Total current income taxes141,863
 116,979
 96,309
Deferred: 
  
  
United States$(19,496) $15,918
 $108,514
Foreign22,708
 (878) (653)
State4,278
 3,008
 21,810
Total deferred income taxes7,490
 18,048
 129,671
Total income taxes$149,353
 $135,027
 $225,980

We made income tax payments of $115.0$70.6 million, $105.4$65.4 million, and $106.3$170.2 million in 2016, 2015,2019, 2018, and 2014,2017, respectively, and received refunds of $2.4$4.7 million, $1.9$11.4 million, and $0.6$3.4 million, respectively. The income tax payments for 2017 include$34.2 million in settlement payments to the IRS.


FORM 10-K 67



PART II

The differences between the U.S. federal statutory income tax rate and our effective tax rate for the years ended December 31 were as follows:
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Computed tax provision at the applicable federal statutory income tax rate$97,531
 $92,764
 $140,090
State and local taxes, net of federal income tax benefits20,081
 10,146
 8,216
Foreign jurisdiction differences1,646
 2,377
 (6,782)
Permanent differences associated with divestitures1,288
 790
 1,925
Changes in uncertain tax positions and audit settlements
(9,842) (88,687) (105,821)
Foreign valuation allowance, net of federal income tax benefits43
 (431) 1,186
Enactment of U.S. Tax Act
 (16,105) (146,160)
Excess tax benefit from share-based compensation(13,868) (11,159) (18,521)
Other(2,218) 4,479
 (20,722)
Provision (benefit from) for income taxes$94,661
 $(5,826) $(146,589)
Total consolidated effective tax rate20.4% (1.3)% (36.6)%
 2016 2015 2014
 (In thousands)
Computed tax provision at the applicable federal statutory income tax rate$114,331
 $129,623
 $140,910
State and local taxes, net of federal income tax benefits13,279
 10,542
 25,736
Foreign jurisdiction differences(2,557) (5,183) (4,424)
Permanent differences associated with divestitures9,267
 2,909
 61,892
Changes in uncertain tax positions5,669
 4,046
 4,624
Foreign valuation allowance, net of federal income tax benefits15,850
 
 
Other(6,486) (6,910) (2,758)
Provision for income taxes$149,353
 $135,027
 $225,980
Total consolidated effective tax rate45.7% 36.5% 56.1%

The higher effective tax rate for the twelve months ended December 31, 20162019 was lower than the federal statutory tax rate of 21% primarily due to the reduction in tax liability as a result of a valuation allowance recorded against foreign net deferredthe expiration of statute of limitations and higher excess tax assets for which a future net benefit may not be realized, and non-deductible goodwill resulting from gainsbenefits on divestitures.the increased exercises of stock options, The higher effective tax rate for the twelve monthmonths ended December 31, 20142018 was lower than the federal statutory tax rate of 21% primarily due primarily to the non-deductible goodwill resulting from gains on required divestitures associated withreduction in uncertain tax positions as a result of the Stewart acquisition.expiration of statutes of limitations. The lower effective tax rate for the twelve months ended December 31, 2017 was primarily due to the effects of the Tax Act discussed above and the IRS audit settlement.
Deferred taxes are determined based on differences between the financial reporting and tax bases of assets and liabilities and are measured using the enacted tax rates. The tax effects of temporary differences and carryforwards that give rise to significant portions of deferred tax assets and liabilities as of December 31 consisted of the following:
 Years Ended December 31,
 2019 2018
 (In thousands)
Inventories and cemetery property$(212,498) $(220,537)
Deferred incremental direct selling costs(76,692) (73,696)
Property and equipment(139,548) (122,281)
Intangibles(199,906) (197,815)
Other(1,893) 
Deferred tax liabilities(630,537) (614,329)
Loss and tax credit carryforwards143,391
 153,688
Deferred revenue on preneed funeral and cemetery contracts113,171
 113,970
Accrued liabilities67,489
 63,558
Other
 90
Deferred tax assets324,051
 331,306
Less: valuation allowance(114,331) (120,931)
Net deferred income tax liability$(420,817) $(403,954)

68 Service Corporation International



PART II
 2016 2015
 (In thousands)
Inventories and cemetery property$(335,795) $(338,143)
Property and equipment(149,450) (168,265)
Intangibles(294,251) (302,217)
Other(6,980) (12,047)
Deferred tax liabilities(786,476) (820,672)
Loss and tax credit carryforwards157,795
 171,725
Deferred revenue on preneed funeral and cemetery contracts223,174
 226,483
Accrued liabilities84,230
 102,351
Deferred tax assets465,199
 500,559
Less: Valuation allowance(132,500) (126,654)
Net deferred income tax liability$(453,777) $(446,767)

Deferred tax assets and deferred income tax liabilities are recognized in our Consolidated Balance Sheet at December 31 as follows:
 Years Ended December 31,
 2019 2018
 (In thousands)
Non-current deferred tax assets$665
 $673
Non-current deferred tax liabilities(421,482) (404,627)
Net deferred income tax liability$(420,817) $(403,954)
 2016 2015
 (In thousands)
Non-current deferred tax assets$861
 $23,817
Non-current deferred tax liabilities(454,638) (470,584)
Net deferred income tax liability$(453,777) $(446,767)
In addition to the loss and tax credit carryforward amounts reflected as deferred tax assets in the table above, we have taken certain tax deductions related to the exercised employee stock options and vested restricted shares that are in excess of the share-based compensation amounts recorded in our consolidated financial statements (“windfall tax benefits”). Such windfall tax benefits are not recognized in our consolidated financial statements unless they reduce income taxes payable. For the year ended December 31, 2016, restricted share vesting and stock option exercises resulted in windfall tax benefits

where the tax deduction exceeded the previously disallowed book expense in the amount of $34.0 million or $12.7 million, net of tax.
At December 31, 2016 and 2015, U.S. income taxes had not been provided on $308.6 million and $259.8 million, respectively, of the remaining undistributed earnings of our Canadian subsidiaries. We intend to permanently reinvest these undistributed foreign earnings in those businesses outside the United States. It is not practicable to determine the amount of federal income taxes, if any, that might become due if such earnings are repatriated.
The following table summarizes the activity related to our gross unrecognized tax benefits from January 1, 20142017 to December 31, 20162019 (in thousands):
 Federal, State, and Foreign Tax
 (In thousands)
Balance at December 31, 2016$178,326
Reductions to tax positions as a result of audit settlement(30,333)
Reductions to tax positions related to prior years(68,538)
Balance at December 31, 2017$79,455
Additions to tax positions related to prior years1,348
Reduction to tax positions due to expiration of statutes of limitations(79,455)
Balance at December 31, 2018$1,348
Reductions to tax positions related to prior years
Balance at December 31, 2019$1,348
 Federal, State and Foreign Tax
 (In thousands)
Balance at December 31, 2013$177,830
Additions to tax positions related to the current year8,721
Additions to tax positions related to prior years10,085
Reductions to tax positions related to the current year(1,075)
Reductions to tax positions related to prior years(2,325)
Reductions to tax positions related to the acquisition of Stewart, offset to goodwill(1,556)
Balance at December 31, 2014$191,680
Additions to tax positions related to the current year3,235
Reduction to tax positions related to prior years(12,370)
Balance at December 31, 2015$182,545
Reductions to tax positions related to prior years(4,219)
Balance at December 31, 2016$178,326

Our total unrecognized tax benefits that, if recognized, would affect our effective tax rates were $161.8 million, $157.2 million, and $154.8$1.4 million as of December 31, 2016, 2015,2019 and 2014, respectively.2018 and $79.5 million as of December 31, 2017.
We include potential accrued interest and penalties related to unrecognized tax benefits within our income tax provision account. We have accrued $57.3$0.6 million, $51.6$0.5 million, and $47.6$11.1 million for the payment of interest, net of tax benefits, and penalties as of December 31, 2016, 2015,2019, 2018, and 2014,2017, respectively. We recognizedrecorded an increase of $0.1 million interest and penalties and a decrease of $5.7 million, $4.0$10.6 million and $3.1$46.2 million for the years ended December 31, 2016, 2015,2019, 2018, and 2014,2017, respectively. To the extent interest and penalties are not assessed with respect to uncertain tax positions or the uncertainty of deductions in the future, amounts accrued will be reduced and reflected as a reduction of the overall income tax provision.
We file income tax returns, including tax returns for our subsidiaries, with federal, state, local, and foreign jurisdictions. We consider the United States to be our most significant jurisdiction; however, all tax returns are subject to routine compliance review by the taxing authorities in the jurisdictions in which we file tax returns in the ordinary course of business.
We have reached an agreement in principle withIn March 2017, we received from the IRS to resolveOffice of Appeals the fully executed Form 870-AD for the years 1999-2005, which effectively settled the issues under audit with respect to tax years 1999 through 2005 which cleared the Joint Committee on Taxation without change on February 7, 2017. Final resolution with the IRS is subject to, among other things, the execution of certain agreements and the closing of the case. There can be no assurance that the resolution will be finalized on the terms currently contemplated, or at all. Additionally, SCI and Subsidiaries received a letter of no change to its federal tax liability for the tax years 2008-2010, and its tax years 2006-2007 remain under audit asthose years. As a result of carryback claims. Our Canadian affiliate, Service Corporation International Canada ULC, concludedthis resolution, we recognized a reduction in our unrecognized tax benefits and associated interest of $143.0 million. In 2017, we made $34.2 million in settlement payments to the auditIRS and subsequently in 2018 and 2019 received federal and state refunds totaling $5.6 million and $2.0 million, respectively. The federal statutes of its Canadian incomelimitations have expired for all tax returns duringyears prior to 2016, for the years 2010-2012 with no material impact. Furthermore,and we are not currently under audit by variousthe IRS. Various state jurisdictions forare auditing years 20002013 through 2015.
2017. There are currently no federal or provincial audits in Canada; however, years subsequent to 2014 remain open and could be subject to examination. It is reasonably possible that the amount of unrecognized tax benefits could significantly decrease overmay change within the next 12 months as a resulttwelve months. However, given the number of years that remain subject to examination and the agreement in principle reached with the IRS on the audit with respect to tax years 1999 through 2005. However, due to the uncertainty regarding the timing and amountnumber of the final resolution on this specific audit and possible outcomes on the other outstanding audits, a currentmatters being examined, an estimate of the range of decrease that may occur within the next 12 monthspossible increase or decrease cannot be made.


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Various subsidiaries have federal, state and foreign loss carryforwards in the aggregate of $3.8$2.5 billion with expiration dates through 2032.2038. Such loss carryforwards will expire as follows:
 Federal State Foreign Total
 (In thousands)
2020$
 $172,219
 $
 $172,219
2021
 150,106
 
 150,106
2022
 78,589
 
 78,589
2023
 228,210
 
 228,210
Thereafter1,211
 1,828,046
 11,147
 1,840,404
Total$1,211
 $2,457,170
 $11,147
 $2,469,528
 Federal State Foreign Total
 (In thousands)
2017$
 $241,619
 $
 $241,619
2018
 111,084
 
 111,084
2019
 143,491
 
 143,491
2020200
 183,071
 
 183,271
Thereafter1,900
 3,111,526
 6,632
 3,120,058
Total$2,100
 $3,790,791
 $6,632
 $3,799,523
In addition to the above loss carryforwards, we have $52.0 million of foreign losses that have an indefinite expiration.
In assessing the usefulness of deferred tax assets, management considerswe consider whether it is more likely than not that some portion or all of the net deferred tax assets will not be realized. The ultimate realization of net deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible. Upon reviewingDuring 2018, we recorded a net $6.6 million decrease in our state valuation allowance due primarily to the 2016 foreign operational resultslegislative change in Iowa and increased activity in Indiana as a result of the fourth quarter, management concludedGibraltar acquisition. We also recorded a $43 thousand increase in our foreign valuation allowance was necessary as it was not more likely than not that certain foreign net deferred tax assets would be realized based on all available evidence as of December 31, 2016. During 2016, an additional $15.9 million foreign valuation allowance has been recorded which was partially offset by changesdue primarily to continuing cumulative operating losses in the existing foreign valuation allowances due to fluctuations in the currency exchange rate. Also, in 2016, the state valuation allowance decreased by $9.6 million due to state net operating loss expirations. TheseNetherlands. The valuation allowances can be affected in future periods by changes into tax laws, changes to statutory tax rates, and changes in estimates of future taxable income.
At December 31, 2016,2019, our loss and tax credit carryforward deferred tax assets and related valuation allowances by jurisdiction are as follows (presented net of federal benefit):
 Federal State Foreign Total
   (In thousands)  
Loss and tax credit carryforwards$254
 $136,133
 $7,004
 $143,391
Valuation allowance$
 $93,982
 $20,349
 $114,331

70 Service Corporation International



PART II
 Federal State Foreign Total
   (In thousands)  
Loss and tax credit carryforwards$914
 $136,462
 $20,419
 $157,795
Valuation allowance$
 $101,417
 $31,083
 $132,500



9.6. Debt
Debt as of December 31 was as follows:
 Years Ended December 31,
 2019 2018
 (In thousands)
4.5% Senior Notes due November 2020$
 $200,000
8.0% Senior Notes due November 2021150,000
 150,000
5.375% Senior Notes due January 2022
 425,000
5.375% Senior Notes due May 2024850,000
 850,000
7.5% Senior Notes due April 2027153,465
 200,000
4.625% Senior Notes due December 2027550,000
 550,000
5.125% Senior Notes due June 2029750,000
 
Term Loan due December 2022
 641,250
Term Loan due May 2024633,750
 
Bank Credit Facility due December 2022

395,000
Bank Credit Facility due May 2024295,000
 
Obligations under finance leases185,252
 211,952
Mortgage notes and other debt, maturities through 205045,104
 4,076
Unamortized premiums and discounts, net5,634
 6,562
Unamortized debt issuance costs(34,854) (31,762)
Total debt3,583,351
 3,602,078
Less: Current maturities of long-term debt(69,821) (69,896)
Total long-term debt$3,513,530
 $3,532,182
 2016 2015
 (In thousands)
7.0% Senior Notes due June 2017$
 $295,000
7.625% Senior Notes due October 2018250,000
 250,000
4.5% Senior Notes due November 2020200,000
 200,000
8.0% Senior Notes due November 2021150,000
 150,000
5.375% Senior Notes due January 2022425,000
 425,000
5.375% Senior Notes due May 2024850,000
 850,000
7.5% Senior Notes due April 2027200,000
 200,000
Term Loan due July 2018
 310,000
Bank Credit Facility due July 2018
 270,000
Term Loan due March 2021673,750
 
Bank Credit Facility due March 2021350,000
 
Obligations under capital leases208,758
 204,246
Mortgage notes and other debt, maturities through 20503,753
 4,037
Unamortized premiums (discounts) and other, net8,313
 8,636
Unamortized debt issuance costs(32,984) (42,491)
Total debt3,286,590
 3,124,428
Less: Current maturities of long-term debt(89,974) (86,823)
Total long-term debt$3,196,616
 $3,037,605

Current maturities of debt at December 31, 20162019 include amounts due under our Term Loan,term loan, mortgage notes and other debt, and capitalfinance leases within the next year.year as well as the portion of unamortized premiums and discounts and debt issuance costs expected to be recognized in the next twelve months. 
Our consolidated debt had a weighted average interest rate of 4.68%4.72% and 5.18%4.99% at December 31, 20162019 and 2015,2018, respectively. Approximately 63%69% and 76%66% of our total debt had a fixed interest rate at December 31, 20162019 and 2015,2018, respectively.
The following table summarizes the aggregate maturities of our debt for the five years subsequent to December 31, 20162019 and thereafter, excluding unamortized premiums (discounts) and debt issuance costs (in thousands):
2020$73,912
2021244,931
202260,322
202369,898
20241,659,084
2025 and thereafter1,504,424
Total debt maturities$3,612,571
2017$94,725
2018350,609
201974,169
2020295,231
2021647,792
2022 and thereafter1,848,735
 $3,311,261

Bank Credit FacilityAgreement
In March 2016, we entered into a new $1.4 billionThe bank credit agreement due March 2021 with a syndicate of banks.
As of December 31, 2016, we have $350.0 million of outstanding borrowings under our Bank Credit Facility and have issued $32.7 million of letters of credit. The Bank Credit Facility provides us with flexibility for labor,working capital, if needed, and is guaranteed by a majority of our domestic subsidiaries. The subsidiary guaranty is a guaranty of payment of the outstanding amount of the total lending commitment, including letters of credit. The Bank Credit Facilitybank credit agreement contains certain financial covenants, including a minimum interest coverage ratio, a maximum leverage ratio, and certain dividend and share repurchase restrictions. As of December 31, 2016,2019, we are in compliance with all of our debt covenants. We issued $34.0 million of letters of credit and pay a quarterly fee on the unused commitment, which was 0.30%0.20% at December 31, 2016.2019. As of December 31, 2016,2019, we have $317.3$671.0 million in borrowing capacity under the facility.



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As of December 31, 2015,2018, we had a $500.0issued $32.9 million Bank Credit Facility due July 2018 with a syndicate of financial institutions, including a sublimit of $175.0 million for letters of credit. In March 2016, the new $1.4 billion credit agreement replaced the existing $500.0 million Bank Credit Facility due July 2018 and $600.0 million Term Loan due July 2018 providing for a new $700.0 million Bank Credit Facility and a $700.0 million Term Loan, both maturing in March 2021, including a sublimit of $100.0 million for letters of credit.
Debt Issuances and Additions
During the year ended December 31, 2016,2019, we borrowed $360.0issued $1.1 billion of debt including:
$750.0 million unsecured 5.125% Senior Notes due June 2029;
$55.0 million on our Bank Credit Facility due December 2022;
$295.0 million on our Bank Credit Facility due May 2024; and
$49.3 million in additional proceeds from certain members of the syndicate of banks in our Bank Credit Facility.
Newly issued debt was used to pay off our Bank Credit Facilities and $700.0 million onFacility due December 2022, to redeem our Term Loan5.375% Senior Notes due March 2021January 2022, to make the 2016 debt payments described below,redeem our 4.5% Senior Notes due November 2020, to fund acquisition activity, and for general corporate purposes. These transactions resulted in an additional $5.2 milliondebt issuance costs of debt issue costs. $15.5 million.
During the year ended December 31, 2015,2018, we borrowed $135.0drew $395.0 million on our Bank Credit Facility and issued an additional $300.0 millionto fund acquisition activity, to fund the redemption of our existing unsecured 5.375% Senior Notes due May 2024senior notes, to make the 2015 debtrequired payments described belowon our Term Loan due December 2022, and for general corporate purposes. The addition to our 5.375% Senior Notes due May 2024 generated a premium of $11.3 million.
Debt Extinguishments and Reductions
During the year ended December 31, 2016,2019, we made aggregate debt payments of $911.5 million$1.2 billion for scheduled and early extinguishment payments including:
$450.0 million in aggregate principal of our Bank Credit Facility due December 2022;
$8.5 million in aggregate principal of our Term Loan due December 2022;
$32.1 million in aggregate principal payments to other members of our Term Loan due December 2022;
$16.3 million in aggregate principal of our Term Loan due May 2024;
$425.0 million in aggregate principal of 5.375% Senior Notes due January 2022;
$200.0 million in aggregate principal of 4.5% Senior Notes due November 2020;
$46.5 million in aggregate principal of 7.5% Senior Notes due April 2027;
$11.5 million of premiums paid on early extinguishment; and
$0.3 million in other debt.
$310.0 million in aggregate principal of our Term Loan due to July 2018;
$295.0 million in aggregate principal of our 7.0% Senior Notes due 2017;
$280.0 million in aggregate principal of our Bank Credit Facility due July 2018; and
$26.3 million in aggregate principal of our Term Loan due March 2021.
$0.2 million in other debt.
Certain of the above transactions resulted in the recognition of a loss of $22.5$16.6 million recorded in Losses on early extinguishment of debt, net in our Consolidated Statement of Operations.Operations for the year ended December 31, 2019.
During the year ended December 31, 2015,2018, we made aggregate debt payments of $357.6$293.7 million for scheduled and early extinguishment payments including:
$250.0 million in aggregate principal of our 7.625% Senior Notes due October 2018;
$9.6 million in call premium for redemption of the 7.625% Senior Notes due October 2018;
$33.8 million in aggregate principal of our Term Loan due December 2022; and
$0.3 million in other debt.
$197.4 million in aggregate principal of our 6.75% Senior Notes due April 2016;
$100.0 million in aggregate principal of our Bank Credit Facility;
$60.0 million in aggregate principal of our Term Loan due July 2018; and
$0.2 million in other debt.
Certain of the above transactions resulted in the recognition of a loss of $6.9$10.1 million recorded in Losses on early extinguishment of debt, net in our Consolidated Statement of Operations.Operations for the year ended December 31, 2018.
Additional Debt Disclosures
At December 31, 20162019 and 2015,2018, we had deposits of $4.7$2.7 million and $7.0$3.8 million, respectively, in restricted, interest-bearing accounts that were pledged as collateral for various credit instruments and commercial commitments. These deposits are included in Other current assets and Deferred charges and other assets in our Consolidated Balance Sheet.
We had assets of approximately $1.4$0.6 million and $1.5$1.1 million pledged as collateral for the mortgage notes and other debt at December 31, 20162019 and 2015,2018, respectively.

72 Service Corporation International



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Cash interest payments for the three years ended December 31 were as follows (in thousands):
Payments in 2019$190,672
Payments in 2018$179,865
Payments in 2017$160,843
Payments in 2016$156,950
Payments in 2015$164,748
Payments in 2014$175,327



Expected cash interest payments for the five years subsequent to December 31, 20162019 and thereafter are as follows (in thousands):
Payments in 2020$169,519
Payments in 2021166,382
Payments in 2022154,506
Payments in 2023153,727
Payments in 2024108,640
Payments in 2025 and thereafter274,871
Total expected cash interest payments$1,027,645
Payments in 2017$152,682
Payments in 2018$147,342
Payments in 2019$132,269
Payments in 2020$130,745
Payments in 2021$99,515
Payments in 2022 and thereafter$197,077

10.Credit Risk and Fair Value of Financial Instruments
7. Credit Risk and Fair Value of Financial Instruments
Fair Value Estimates
The fair value estimates of the following financial instruments have been determined using available market information and appropriate valuation methodologies. The carrying values of cash and cash equivalents, trade receivables, and trade payables approximate the fair values of those instruments due to the short-term nature of the instruments. The carrying values of receivables on preneed funeral and cemetery contracts approximate fair value due to the diverse number of individual contracts with varying terms.
The fair value of our debt instruments at December 31 was as follows:
 Years Ended December 31,
 2019 2018
 (In thousands)
4.5% Senior Notes due November 2020$
 $198,930
8.0% Senior Notes due November 2021165,375
 160,800
5.375% Senior Notes due January 2022
 428,188
5.375% Senior Notes due May 2024879,606
 851,275
7.5% Notes due April 2027188,381
 214,940
4.625% Senior Notes due December 2027577,500
 517,077
5.125% Senior Notes due June 2029798,525
 
Term Loan due December 2022
 629,579
Term Loan due May 2024633,750
 
Bank Credit Facility due December 2022
 387,061
Bank Credit Facility due May 2024295,000
 
Mortgage notes and other debt, maturities through 205045,104
 4,076
Total fair value of debt instruments$3,583,241
 $3,391,926
 2016 2015
 (In thousands)
7.0% Senior Notes due June 2017$
 $314,618
7.625% Senior Notes due October 2018272,353
 279,375
4.5% Senior Notes due November 2020205,000
 201,500
8.0% Senior Notes due November 2021175,500
 176,438
5.375% Senior Notes due January 2022444,614
 445,188
5.375% Senior Notes due May 2024884,000
 884,094
7.5% Senior Notes due April 2027231,590
 216,500
Term Loan due July 2018
 310,000
Bank Credit Facility due July 2018
 270,000
Term Loan due March 2021673,750
 
Bank Credit Facility due March 2021350,000
 
Mortgage notes and other debt, maturities through 20503,753
 4,047
Total fair value of debt instruments$3,240,560
 $3,101,760

The fair values of our long-term, fixed rate loans were estimated using market prices for those loans, and therefore they are classified within Level 2 of the fair value measurements hierarchy. The Term Loan, Bank Credit Facility agreement, and the mortgage and other debt are classified within Level 3 of the fair value measurements hierarchy. The fair values of these instruments have been estimated using discounted cash flow analysis based on our incremental borrowing rate for similar borrowing arrangements. An increase (decrease) in the inputs results in a directionally opposite change in the fair value of the instruments.
Credit Risk Exposure

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Our cash deposits, some of which exceed insured limits, are distributed among various market and national banks in the jurisdictions in which we operate. In addition, we regularly invest excess cash in financial instruments that are not insured, such as commercial paper that is offered by corporations with quality credit ratings and money market funds and Eurodollar time deposits that are offered by a variety of reputable financial institutions. We believe that the credit risk associated with such instruments is minimal.
We grant credit to customers in the normal course of business. The credit risk associated with our funeral, cemetery, and preneed funeral and preneed cemetery receivables due from customers is generally considered minimal because of the diversification of the customers served. Furthermore, bad debts have not been significant relative to the volume of deferred revenue. Customer payments on preneed funeral or preneed cemetery contracts that are either placed into state-regulated trusts

or used to pay premiums on life insurance contracts generally do not subject us to collection risk. Insurance-funded contracts are subject to supervision by state insurance departments and are protected in the majority of states by insurance guaranty acts.
11.Commitments and Contingencies
8. Leases
Our leases principally relate to funeral home facilitiesoffice, maintenance, and transportation equipment.equipment and funeral service real estate. The majority of our lease arrangements contain options to (i) purchase the property at fair value on the exercise date, (ii) purchase the property for a value determined at the inception of the lease, or (iii) renew the lease for the fair rental value at the end of the primary lease term. Rental expense
Future lease payments for non-cancelable operating and finance leases as of December 31, 2019 were as follows:
 Operating Finance Total
 (In thousands)
2020$11,098
 $45,182
 $56,280
202110,253
 63,840
 74,093
20228,703
 27,764
 36,467
20236,394
 20,317
 26,711
20245,366
 24,774
 30,140
2025 and thereafter40,364
 24,594
 64,958
Total lease payments$82,178
 $206,471
 $288,649
Less: Interest(21,549) (21,219) (42,768)
Present value of lease liabilities$60,629
 $185,252
 $245,881

The components of lease cost as of December 31, 2019 were as follows (in thousands):
Amortization of leased assets$42,147
Interest on lease liabilities6,882
Total finance lease cost49,029
Operating lease cost12,502
Variable lease cost1,089
Total lease cost$62,620
We paid variable lease costs of $1.1 million, representing amounts that were not fixed at the commencement of our lease agreements and were therefore expensed as incurred, during the fiscal year ended December 31, 2019. Approximately 70% of our variable lease costs are based upon changes in published indices, while approximately 30% of our variable lease costs are based on percentage rental of the net revenue generated by leased locations.


74 Service Corporation International



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Supplemental balance sheet information related to leases were as follows:
Lease Type Balance Sheet Classification December 31, 2019
  (In thousands)
Operating lease right-of-use assets (1)
 Deferred charges and other assets $58,101
Finance lease right-of-use assets (1)
 Property and equipment, net 179,538
Total right-of-use assets (1)
   $237,639
     
Operating Accounts payable and accrued liabilities $8,538
Finance Current maturities of long-term debt 39,428
Total current lease liabilities   47,966
Operating Other liabilities 52,091
Finance Long-term debt 145,824
Total non-current lease liabilities   197,915
Total lease liabilities   $245,881

(1)Right-of-use assets are presented net of accumulated amortization.
The weighted-average life remaining and discount rates of our leases as of December 31, 2019 were as follows:
 Operating Finance
Weighted-average remaining lease term (years)12.4 4.9
Weighted-average discount rate4.6% 3.5%

Supplemental cash flow information related to leases for the year ended December 31, 2019, were as follows (in thousands):
Cash paid for amounts in the measurement of lease liabilities 
Operating cash flows for operating leases$12,568
Operating cash flows for finance leases7,472
Financing cash flows for finance leases42,627
Total cash paid for amounts included in the measurement of lease liabilities

$62,667
  
Right-of-use assets obtained in exchange for finance lease liabilities$48,233
Right-of-use assets obtained in exchange for operating lease liabilities$10,925
The right-of-use assets obtained in exchange for lease liabilities of 48.2 million for finance leases and 10.9 million for operating leases was $31.9 million, $33.3include increases related to lease renewals and extensions of $4.4 million and $37.2$8.0 million, respectively.  Additionally, we recorded modifications of $5.7 million that reduced the right-of-use assets and lease liabilities through remeasurement and reassessment of certain leases, which are excluded from the numbers shown above. 
We have 65 operating leases where we are the lessor and the non-cancelable term is greater than one year, resulting in $0.5 million and $2.5 million in lease income for the yearsquarter and year ended December 31, 2016, 2015,2019, respectively. We lease office space and 2014, respectively. excess land, and we are party to cellular agreements and land easements. We generally do not have sales-type leases, direct financing leases, or lease receivables. The adoption of ASC 842 did not have an impact on our accounting for lessor leases. Future undiscounted lease income from operating leases as of December 31, 2019 were as follows (in thousands):

FORM 10-K 75



PART II

2020$1,744
20211,428
20221,053
2023436
202477
Thereafter139
Total expected cash receipts$4,877

As of December 31, 2016,2018, we disclosed the following future minimum lease payments for non-cancelable operating and capital leases exceeding one year were as follows:year:
 
Operating (1)
 
Capital (1)
 (In thousands)
2019$11,295
 $46,998
20209,550
 51,943
20218,251
 57,881
20227,282
 21,842
20235,397
 15,587
2024 and thereafter37,841
 40,447
Total$79,616
 $234,698
Less: Interest on capital leases  (22,746)
Total principal payable on capital leases  $211,952

 Operating Capital
 (In thousands)
2017$14,201
 $59,598
201812,122
 52,353
201910,028
 21,533
20208,542
 29,528
20217,564
 24,829
2022 and thereafter67,655
 20,917
Total$120,112
 $208,758
Less: Interest on capital leases  (16,417)
Total principal payable on capital leases

 $192,341
(1)These results have not been adjusted for the impact of our adoption of "Leases" on January 1, 2019.
Rental expense for operating leases was $27.4 million and $30.5 million for the years ended December 31, 2018 and 2017, respectively.

9. Commitments and Contingencies
Employment and Management, Consulting, and Non-Competition Agreements
We have entered into employment and management, consulting, and non-competition agreements, generally for five years to ten years, with certain officers and employeesassociates and former owners of businesses that we acquired. At December 31, 2016,2019, the maximum estimated future cash commitments under agreements with remaining commitment terms, and with original terms of more than one year, were as follows:
 Employment and Management
 Consulting
 Non-Competition
 Total
 (In thousands)
2020$1,968
 $1,020
 $5,172
 $8,160
20211,296
 603
 4,289
 6,188
2022399
 444
 3,363
 4,206
2023123
 165
 2,461
 2,749
20248
 48
 1,983
 2,039
2025 and thereafter
 171
 4,702
 4,873
Total$3,794
 $2,451
 $21,970
 $28,215


76 Service Corporation International



PART II
 Employment and Management Consulting Non-Competition Total
 (In thousands)
2017$1,692
 $185
 $4,641
 $6,518
20181,035
 138
 4,436
 5,609
2019818
 115
 4,203
 5,136
2020375
 45
 3,017
 3,437
2021107
 
 2,022
 2,129
2022 and thereafter
 
 4,315
 4,315
Total$4,027
 $483
 $22,634
 $27,144

Insurance Loss Reserves
We purchase comprehensive general liability, morticians and cemetery professional liability, automobile liability, and workers’ compensation insurance coverage structured with high deductibles. The high-deductible insurance program means we are primarily self-insured for claims and associated costs and losses covered by these policies. As of December 31, 20162019 and 2015,2018, we have self-insurance reserves of $78.0$84.3 million and $76.6$80.1 million, respectively.
Litigation and Regulatory Matters
We are a party to various litigation and regulatory matters, investigations, and proceedings. Some of the more frequent routine litigations incidental to our business are based on burial practices claims and employment relatedemployment-related matters, including discrimination, harassment, and wage and hour laws and regulations. For each of our outstanding legal matters, we evaluate the merits of the case, our exposure to the matter, possible legal or settlement strategies, and the likelihood of an unfavorable outcome. We intend to vigorously defend ourselves in the lawsuitsmatters described herein; however, if we determine that an unfavorable outcome is

probable and can be reasonably estimated, we establish the necessary accruals. We hold certain insurance policies that may reduce cash outflows with respect to an adverse outcome of certain of these litigation matters. We accrue such insurance recoveries when they become probable of being paid and can be reasonably estimated.
Wage and Hour Claims. We are named as a defendant in various lawsuits alleging violations of federal and state laws regulating wage and hour pay, including but not limited to the Samborsky, Vasquez, Fredeen, Horton, Quismundo, Kallweit, Dorian, and VasquezKarpiak lawsuits described below. Given the nature of these lawsuits, except for those lawsuits where a settlement is referenced, we are unable to reasonably estimate the possible loss or ranges of loss, if any.
Charles Samborsky, et al, individually and on behalf of those persons similarly situated, v. SCI California Funeral Services, Inc., et al ; Case No. BC544180; in the Superior Court of the State of California for the County of Los Angeles, Central District-Central Civil West Courthouse. This lawsuit was filed in April 2014 against an SCI subsidiary and purports to have been brought on behalf of employees who worked as family service counselors in California since April 2010. The plaintiffs allege causes of action for various violations of state laws regulating wage and hour pay. In addition, this lawsuit also asserts claims under the California Private Attorney General Act (PAGA) provisions on behalf of other similarly situated California persons. The plaintiffs seek unpaid wages, compensatory and punitive damages, attorneys’ fees and costs, interest, and injunctive relief. The claims have been sent to arbitration. We cannot quantify our ultimate liability, if any,In July 2017, the arbitrator entered an award rejecting the plaintiffs' claims, ruling that they did not sue the correct party. Plaintiffs continue to assert claims under PAGA that are not subject to arbitration. The parties reached a settlement of this lawsuit in this lawsuit.September 2019. The court approved the settlement in January 2020. The financial terms of the settlement call for SCI California Funeral Services, Inc. to pay an immaterial amount.
Adrian Mercedes Vasquez, an individual and on behalf of others similarly situated, v. California Cemetery and Funeral Services, LLC, et al; Case No. BC58837; in the Superior Court of the State of California for the County of Los Angeles. This lawsuit was filed in July 2015 against SCI subsidiaries and purports to be brought on behalf of the defendants' current and former non-exempt California employees of defendants during the four years preceding the filing of the complaint. The plaintiff alleges numerous causes of action for alleged wage and hour pay violations. The plaintiff seeks unpaid wages, compensatory and punitive damages, civil penalties, attorneys’ fees and costs, interest, and injunctive relief. The claims have beenwere ordered to arbitration, withand the arbitrator to determine whetherdetermined that the claims willwould proceed as a class or individual claims.bilateral proceeding. In May 2019, the arbitrator issued an opinion rejecting the plaintiff’s claims in total. In addition, the plaintiff filed an unfair labor practice charge against defendants with the National Labor Relations Board alleging that by enforcing a mandatory arbitration provision, defendants allegedly violated the National Labor Relations Act. We cannot quantifyThe National Labor Relations Act claim was finally resolved with an immaterial, non-monetary accommodation.
Lisa Fredeen, an aggrieved employee and on behalf of other aggrieved employees v. California Cemetery and Funeral Services, LLC, et al; Case No. BC706930; in the Superior Court of the State of California for the County of Los Angeles. This lawsuit was filed against SCI subsidiaries on May 18, 2018, by the same law firm that filed the Vasquez case described above. This lawsuit asserts claims for violations of the California Labor Code and PAGA, based on alleged facts similar to those alleged in the Vasquez case described above. The plaintiff seeks civil penalties, interest, and attorneys’ fees.
Nicole Romano, individually and on behalf of all others similarly situated v. SCI Direct, Inc., et al; Case No. BC656654; in the Superior Court of California for the County of Los Angeles. This lawsuit was filed in April 2017 against SCI subsidiaries and purports to have been brought on behalf of persons who worked as independent sales representatives in the U.S. during the four years preceding the filing of the complaint. In addition, this lawsuit also asserts claims under PAGA provisions on behalf of other similarly situated California persons. The plaintiff alleges numerous causes of action for alleged wage and hour pay violations, including misclassifying the independent sales representatives as independent contractors instead of employees. The plaintiff seeks unpaid wages, compensatory and punitive damages, attorneys’ fees and costs, interest, and injunctive relief. The parties reached a settlement of this lawsuit and the Doyle lawsuit referenced below in

FORM 10-K 77



PART II

November 2018. The court approved the settlement in November 2019. The financial terms of the settlement call for SCI Direct to pay an immaterial amount in relation to both the Romano and Doyle lawsuits.
James Doyle, individually and on behalf of all others similarly situated v. SCI Direct, Inc., et al; Case No. 2:18-cv-05859 in the United States District Court Central District of California, removed from Case No. BC705666; in the Superior Court of California for the County of Los Angeles. This lawsuit was filed in May 2018, against an SCI subsidiary, by the same attorneys who filed the Romano case described above, and alleges causes of action and seeks damages and relief similar to those in the Romano case. The parties reached a settlement of this lawsuit and the Romano lawsuit referenced above in November 2018. On December 26, 2018, this matter was consolidated into the Romano lawsuit. The settlement agreement, noted above, was approved by the court in November 2019. The financial terms of the settlement call for SCI Direct to pay an immaterial amount collectively for the Romano and Doyle lawsuits.
Felicia Horton, an individual and on behalf of other aggrieved employees v. SCI Direct, Inc., et al; Case No. 37-2016-00039356-CU-OE-CTL; in the Superior Court of California for the County of San Diego. This lawsuit was filed in November 2016, against SCI subsidiaries, on behalf of the plaintiff who worked as an independent sales representative of our ultimate liability, if any,subsidiary in California. In addition, this lawsuit.lawsuit asserts claims under PAGA on behalf of other similarly situated California persons. The lawsuit alleges causes of action and seeks damages and relief similar to those in the Romano case described above. The attorneys in the Horton case have also filed an additional lawsuit, against SCI subsidiaries, alleging individual and PAGA claims similar to those alleged in the Horton case. The additional individual and PAGA claim lawsuits are styled Jandy Quismundo v. SCI Direct, Inc., et al; Case No. 37-2017-00031825-CU-OE-CTL; in the Superior Court of California for the County of San Diego, and Jaime Kallweit v. SCI Direct, Inc., et al; Case No. 37-2017-00037186-CU-OE-CTL; in the Superior Court for the State of California for the County of San Diego. Sandra Dorian v. SCI Direct, Inc., et al; Case No 37-2018-0061985-CU-OE-CTL; in the Superior Court of California for the County of San Diego, and Holly Karpiak v. SCI Direct, Inc., et al; Case No. 37-2019-00031328-CU-OE-CTL, in the Superior Court of California for the County of San Diego. In addition to the wage and hour and PAGA claims described above, Horton alleges claims for sexual harassment and wrongful discharge. After a trial, the court issued a preliminary statement of decision in April 2019, awarding an immaterial amount related to the aforementioned claims. The court further issued an award of attorneys’ fees, in an immaterial amount, in December 2019.
Claims Regarding Acquisition of Stewart Enterprises. We are involved in the following lawsuits.lawsuit.
Karen Moulton, Individually and on behalf of all others similarly situated v. Stewart Enterprises, Inc., Service Corporation International and others ; Case No. 2013-5636;in the Civil District Court Parish of New Orleans.Orleans, Louisiana. This case was filed as a class action in June 2013 against an SCI and our subsidiary in connection with SCI's proposed acquisition of Stewart Enterprises, Inc. The plaintiffs allege that SCI aided and abetted breaches of fiduciary duties by Stewart Enterprises and its board of directors in negotiating the combination of Stewart Enterprises with a subsidiary of SCI. The plaintiffs seek damages concerning the combination. We filed exceptions to the plaintiffs’ complaint that were granted in June 2014. Thus, subject to appeals, SCI will no longer be party to the suit. The case has continued against our subsidiary Stewart Enterprises and its former individual directors. However, in October 2016, the court entered a judgment dismissing all of plaintiffs’ claims. Plaintiffs have filed documents indicating that they are appealingappealed the dismissal. Given the nature of this lawsuit, we are unable to reasonably estimate the possible loss or ranges of loss, if any.
Operational Claims.We cannot quantifyare named a defendant in various lawsuits alleging operational claims, including but not limited to the Bernstein lawsuit described below.
Caroline Bernstein, on behalf of herself and Marla Urofsky on behalf of Rhea Schwartz, and both on behalf of all others similarly situated v. SCI Pennsylvania Funeral Services, Inc. and Service Corporation International, Case No. 2:17-cv-04960-GAM; in the United States District Court Eastern District of Pennsylvania. This case was filed in November 2017 as a purported national or alternatively as a Pennsylvania class action regarding our ultimate liability,Forest Hills/Shalom Memorial Park in Huntingdon Valley, Pennsylvania and our Roosevelt Memorial Park Cemetery in Trevose, Pennsylvania. Plaintiffs allege wrongful burial and sales practices. Plaintiffs seek compensatory, consequential and punitive damages, attorneys’ fees and costs, interest, and injunctive relief. The court granted our motion for summary judgment on the named plaintiff’s individual claims in January 2020. Given the nature of this lawsuit, we are unable to reasonably estimate the possible loss or ranges of loss, if any,any.
Unclaimed Property Audit
We received notices from a third party auditor representing the unclaimed property departments of certain states regarding preneed funeral and cemetery contracts that were not funded by the purchase and assignment of the proceeds of insurance policies. The auditor claims that we are subject to the laws of those states concerning escheatment of unclaimed funds. The auditor seeks escheatment of funds from the portion of such contracts for which it claims that we will probably not be required to provide services or merchandise in the future. No actual audits have commenced at this time. Given the nature of this matter, we are unable to reasonably estimate the possible loss or ranges of loss, if any.

78 Service Corporation International



PART II

Other Potential Contingencies
In October 2018, we received a letter from the Illinois Office of the Comptroller claiming that our subsidiary improperly withdrew a total of $13.6 million from perpetual care trusts covering 24 of our cemeteries in Illinois. We believe these withdrawals were entirely proper for the paymentongoing care of damages.those cemeteries under Illinois law.
S.E. Funeral HomesIn July 2019, we received a letter from the Attorney General, State of California, Department of Justice (“CAAG") alleging that the allocation of prices among certain of our cremation service contracts and cremation merchandise contracts, and the related preneed trust funding, violates section 7735 of the California Business and Professions Code and that provisions of these same contracts constitute false advertising and deceptive sales practices in violation of California consumer protection laws. On November 21, 2019, we filed a complaint, S.E. Combined Services of California, Inc., a California Corporation dba Neptune Society of Northern California, Neptune Management Corp. a California Corporation, and Trident Society, Inc. v. The Roman Catholic ArchbishopXavier Becerra, Attorney General of Los Angeles, et al.;the State of California, and Does 1-50, Case No. BC559142;34-2019-00269617; in the Sacramento County Superior Court seeking declaratory relief holding, in general, that our practices, methods and documentation utilized in the sale of pre-need funeral goods and services are in all respects compliant with California law. On December 2, 2019, the CAAG filed the complaint, The People of the State of California v. Service Corporation International, a Texas corporation, SCI Direct, Inc. a Florida Corporation, S.E. Acquisition of California, Inc., a California corporation dba Neptune Society of Northern California, Neptune Management Corp., a California corporation, Trident Society, Inc. a California corporation, and Does 1 through 100, inclusive, Case No. RG 19045103; in the Superior Court of the State of California in and for the County of Los Angeles. The plaintiff isAlameda, seeking permanent injunction from making false statements and engaging in unfair competition, a company indirectly owned by Stewart Enterprises, Inc. The plaintiff filed this action in September 2014 to prevent The Roman Catholic Archbishopplacement of Los Angeles (the “Archdiocese”) from terminating six ground leases. In reliance on the leases having 40 year terms beginning at the earliest in 1997, the plaintiff had previously made material investments since 1997 in constructing and operating funeral homes, chapels, mausoleums, and other improvements on the leased premises. In addition, the plaintiff has created a material backlog of deferredfunds into preneed revenue that plaintiff expects to receive in the coming years. In September 2014, the Archdiocese delivered notices purporting to terminate the leases and alleging that the leases were breached because the plaintiff did not obtain the Archdiocese’s consent before Stewart Enterprises, Inc. entered into a reverse merger with an affiliate of SCI. The plaintiff disputes this contention and seeks, among other things, a declaratory judgment declaring that the Archdiocese’s purported termination notices are invalid, requiring specific performance of the leases, or, in the alternative, awarding the plaintiff compensatory damages. The Archdiocese filed a counterclaim and a separate action for unlawful detainer in October 2014, and all claims and actions of the respective parties have been consolidated into one case for all purposes. In February 2016, the Court entered a ruling on the parties’ cross motions for summary adjudication based on the parties’ opposing interpretations of the relevant lease provisions and adopted the Archdiocese’s interpretation of its right to terminate the leases.
On July 27, 2016, the parties executed an agreement to settle the consolidated case. Under the settlement agreement, the Company agreed to sell to the Archdiocese substantially all of the assets used in the operations of the six mortuaries located on cemeteries of the Archdiocese and to terminate its rights under the related ground leases. The closing of the sale occurred on November 30, 2016. As a result of the settlement, the consolidated case between the parties has been dismissed.
Operational Claims. We are subject to the following lawsuit.    
Linda Allard, on behalf of herself and all others similarly situated v. SCI Direct, Inc., Case No 16-1033; In the United

States District Court, Middle District of Tennessee. This case was filed in June 2016 as a class action under the Telephone Consumer Protection Act (the “Act”). Plaintiff alleges she received telemarketing telephone calls that were made with a prerecorded voice or made by an automatic telephone dialing system in violation of the Act. Plaintiff seeks actual and statutory damages, as well as attorney’strusts, civil penalties, customer refunds, attorneys’ fees, and costs. We cannot quantifybelieve our ultimate liability,contracts comply with applicable laws. Given the nature of this matter, we are unable to reasonably estimate the possible loss or ranges of loss, if any, in this lawsuit.any.
The ultimate outcome of the matters described above cannot be determined at this time. We intend to vigorously defend all of the above lawsuits;matters; however, an adverse decision in one or more of such matters could have a material effect on us, our financial condition, results of operations, and cash flows.



FORM 10-K 79

12.Equity


PART II

10. Equity
(All shares reported in whole numbers)
Share Authorization
We are authorized to issue 1,000,000 shares of preferred stock, $1 per share par value. No preferred shares were issued as of December 31, 20162019 or 2015.2018. At December 31, 20162019 and 2015,2018, 500,000,000 common shares of $1 par value were authorized. We had 195,403,644185,100,789 and 200,859,676184,720,582 shares issued and 189,405,244181,184,963 and 195,772,876181,470,582 outstanding at par at December 31, 20162019 and 2015,2018, respectively.
Accumulated Other Comprehensive Income
Our components of Accumulated other comprehensive income are as follows:
 
Foreign
Currency
Translation
Adjustment
 
Unrealized
Gains and
Losses
 
Accumulated
Other
Comprehensive
(Loss) Income
 (In thousands)
Balance at December 31, 2013$88,441
 $
 $88,441
Activity in 2014(32,141) 
 (32,141)
Reclassification of foreign currency translation adjustments to Net income from discontinued operations

3,114
 
 3,114
Net unrealized losses associated with available-for- sale securities of the trusts, net of taxes


 (166,570) (166,570)
Reclassification of net unrealized losses activity attributable to the Deferred preneed receipts held in trust and Care trusts’ corpus, net of taxes

 166,570
 166,570
Balance at December 31, 2014$59,414
 $
 $59,414
Activity in 2015(53,250) 
 (53,250)
Net unrealized losses associated with available-for- sale securities of the trusts, net of taxes
 (85,140) (85,140)
Reclassification of net unrealized losses activity attributable to the Deferred preneed receipts held in trust and Care trusts’ corpus, net of taxes

 85,140
 85,140
Balance at December 31, 2015$6,164
 $
 $6,164
Activity in 201610,328
 
 10,328
Net unrealized gains associated with available-for-sale securities of the trusts, net of taxes
 120,573
 120,573
Reclassification of net unrealized gains activity attributable to the Deferred preneed receipts held in trust and Care trusts’ corpus, net of taxes

 (120,573) (120,573)
Balance at December 31, 2016$16,492
 $
 $16,492
The assets and liabilities of foreign operations are translated into U.S. dollars using the current exchange rate. The U.S. dollar amount that arises from such translation, as well as exchange gains and losses on intercompany balances of a long-term investment nature, are included in the cumulative currency translation adjustments in Accumulated other comprehensive income.income.
Share Repurchase Program
Subject to market conditions, normal trading restrictions, and limitations in our debt covenants, we may make purchases in the open market or through privately negotiated transactions under our share repurchase program. Under our share repurchase program, during 2016,In 2019, we repurchased 8,811,8472,908,850 shares of common stock at an aggregate cost of $227.9$129.6 million, which is an

average cost per share of $25.87.$44.55. During 2015,2018, we repurchased 12,455,2817,347,838 shares of common stock at an aggregate cost of $345.3$277.6 million, which is an average cost per share of $27.72 under the program. On November 8, 2016,$37.78. During August 2019, our Board of Directors increased our share repurchase authorization to $400.0 million. After these repurchases and increase in authorization, the remaining dollar value of shares authorized to be purchased under the share repurchase program was $366.6$312.0 million at December 31, 2016.2019.
Subsequent to December 31, 2016,2019, we repurchased 1,969,289475,476 shares for $57.1$22.2 million at an average cost per share of $29.00.
Cash Dividends
On February 8, 2017 our Board of Directors approved a cash dividend of $0.13 per common share payable on March 31, 2017 to stockholders of record as of March 15, 2017.
Noncontrolling Interest
During 2016, we purchased an additional 11% of the common stock of our consolidated subsidiary, Wilson Financial Group, Inc. for $1.9 million.$46.69.
13.Share-Based Compensation
11. Share-Based Compensation
Stock Benefit Plans
We maintain benefit plans whereby shares of our common stock may be issued pursuant to the exercise of stock options or restricted stock granted to officers and key employees. Our Amended and Restated Incentive Plan reserves 44,000,000 shares of common stock for outstanding and future awards of stock options, restricted stock, and other stock basedshare-based awards to officers and key employees.associates. In May 2016,2017, our shareholders approved the amended 2016 Equity Incentive Plan that reserves 13,000,00013,404,404 shares of common stock for outstanding and future awards of stock options, restricted stock, and other awards to officers and key employees.associates. On August 25, 2017, we issued 340,510 deferred common stock equivalents, or units, pursuant to provisions regarding our 2016 Equity Incentive Plan. The 63,894 remaining shares left available under grant from the Director Fee Plan were merged into the 2016 Equity Incentive Plan.
Our benefit plans allow for options to be granted as either non-qualified or incentive stock options. The options historically have been granted annually, or upon hire, as approved by the Compensation Committee of the Board of Directors. The options are granted with an exercise price equal to the market price of our common stock on the date of the grant, as approved by the Compensation Committee of the Board of Directors. The options are generally exercisable at a rate of 331/3% each year unless alternative vesting methods are approved by the Compensation Committee of the Board of Directors. Outstanding options will expire, if not exercised or forfeited, within eight years from the date of grant. Restricted stock awardsshares are generally expensed ratably over the period during which the restrictions lapse.lapse, which is typically 331/3% each year. At December 31, 20162019 and 2015, 12,171,0752018, 7,148,871 and 1,531,4108,287,804 shares, respectively, were reserved for future option and restricted stockshare grants under our stock benefit plans.

80 Service Corporation International



PART II

We utilize the Black-Scholes option valuation model for estimating the fair value of our stock options. This model allows the use of a range of assumptions related to volatility, risk-free interest rate, expected holding period, and dividend yield. The expected volatility utilized in the valuation model is based on the historical volatility of our stock price. The dividend yield and expected holding period are based on historical experience and management’s estimate of future events. The risk-free interest rate is derived from the U.S. Treasury yield curve based on the expected life of the option in effect at the time of grant. The fair values of our stock options are calculated using the following weighted average assumptions, based on the methods described above for the years ended December 31:above:
  Years Ended December 31,
Assumptions 2019 2018 2017
Dividend yield 1.7% 1.8% 2.0%
Expected volatility 19.8% 18.5% 19.0%
Risk-free interest rate 2.5% 2.4% 1.6%
Expected holding period (years) 4.0 4.0 4.0
Assumptions 2016 2015 2014
Dividend yield 2.0% 1.8% 1.8%
Expected volatility 19.7% 23.3% 27.1%
Risk-free interest rate 1.0% 1.3% 1.1%
Expected holding period (years) 4.0
 4.0
 4.0

The following table summarizes certain information with respect to stock option and restricted share compensation as included in our Consolidated Statement of Operations for the years ended December 31:Operations:
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Total pretax employee share-based compensation expense included in net income$15,029
 $15,626
 $14,788
Income tax benefit related to share-based compensation included in net income$3,842
 $3,998
 $5,416
 2016 2015 2014
 (In thousands)
Total pretax employee share-based compensation expense included in net income$14,056
 $13,843
 $13,127
Income tax benefit related to share-based compensation included in net income$6,427
 $5,068
 $7,368


We realized windfall tax deductions of $34.0 million, $43.5 million, and $31.6 million in excess of previously recorded tax benefits, based on the option and restricted share value at the time of grant for the years ended December 31, 2016, 2015, and 2014, respectively. The additional tax benefit associated with the windfall is not recognized until the deduction reduces taxes payable.
Stock Options
The following table sets forth stock option activity for the year ended December 31, 2016:
(Shares2019 (shares reported in whole numbers):
 Options
 
Weighted-Average
Exercise Price

Outstanding at December 31, 20188,917,943
 $23.40
Granted785,150
 $42.63
Exercised(2,393,647) $17.10
Outstanding at December 31, 20197,309,446
 $27.53
Exercisable at December 31, 20195,397,573
 $23.90
 Options 
Weighted-Average
Exercise Price
Outstanding at December 31, 201511,047,920
 $13.98
Granted1,863,700
 $22.28
Exercised(2,108,212) $8.38
Canceled(28,272) $20.98
Outstanding at December 31, 201610,775,136
 $16.49
Exercisable at December 31, 20166,938,591
 $13.69

The aggregate intrinsic value for stock options outstanding and exercisable was $128.3$135.3 million and $102.1$119.4 million, respectively, at December 31, 2016.2019.

FORM 10-K 81



PART II

Set forth below is certain information related to stock options outstanding and exercisable at December 31, 2016:
(Shares2019 (shares reported in whole numbers):
  Options Outstanding Options Exercisable
Range of Exercise Price 
Number
Outstanding at
December 31, 2019

 
Weighted-Average Remaining Contractual Life
(in years)
 
Weighted-
Average Exercise Price

 
Number
Exercisable at
December 31, 2019

 
Weighted-
Average Exercise Price

$10.00 — 20.00 1,239,011
 1.8 $16.77
 1,239,011
 $16.77
$20.01 — 30.00 4,096,760
 4.2 $24.99
 3,666,044
 $24.49
$30.01 — 40.00 1,188,525
 6.1 $37.50
 492,518
 $37.50
$40.01 — 50.00 785,150
 7.1 $42.63
 
 $
$0.00 — 50.00
 7,309,446
 4.4 $27.53
 5,397,573
 $23.90
  Options Outstanding Options Exercisable
Range of Exercise Price 
Number
Outstanding at
December 31, 2016
 
Weighted-Average Remaining Contractual Life
(in years)
 
Weighted-
Average Exercise Price
 
Number
Exercisable at
December 31, 2016
 
Weighted-
Average Exercise Price
$ 5.00 — 10.00 2,032,763
 1.7 $8.42
 2,032,763
 $8.42
$10.01 — 15.00 1,361,450
 3.1 $11.18
 1,361,450
 $11.18
$15.01 — 20.00 3,548,915
 4.7 $16.50
 2,801,293
 $16.26
$20.01 — 25.00 3,832,008
 6.6 $22.65
 743,085
 $22.97
$ 5.00 — 25.00 10,775,136
 4.6 $16.49
 6,938,591
 $13.69

Other information pertaining to stock option activity during the years ended December 31 is as follows:
 2016 2015 2014
Weighted average grant-date fair value of stock options granted$4.01
 $3.79
 $3.34
Total fair value of stock options vested (in thousands)$7,690
 $7,973
 $6,814
Total intrinsic value of stock options exercised (in thousands)$37,284
 $52,513
 $42,048
For the years ended December 31, 2016, 2015, and 2014, cash received from the exercise of stock options was $17.7 million, $31.8 million, and $32.4 million, respectively. We recognized compensation expense of $7.6 million, $7.9 million, and $7.5 million related to stock options for the years ended December 31, 2016, 2015, and 2014, respectively. as follows (in thousands, except weighted-average grant date fair value):
 Years Ended December 31,
 2019 2018 2017
Weighted average grant-date fair value of stock options granted$6.86
 $5.52
 $3.90
Total fair value of stock options vested$7,250
 $6,857
 $7,425
Total intrinsic value of stock options exercised$65,023
 $48,643
 $56,946
Cash received from the exercise of stock options$40,922
 $24,517
 $33,611
Recognized compensation expense$6,314
 $6,648
 $6,909

As of December 31, 2016,2019, the unrecognized compensation expense related to stock options of $8.1$6.1 million is expected to be recognized over a weighted average period of 1.31.7 years.


Restricted Shares
Restricted share award activity was as follows:
(Shares reported in whole numbers)
 
Restricted
Share Awards
 
Weighted-Average
Grant-Date
Fair Value
Nonvested restricted share awards at December 31, 2015573,739
 $19.32
Granted241,510
 $22.28
Vested(313,247) $18.14
Forfeited and other(1,258) $20.85
Nonvested restricted share awards at December 31, 2016500,744
 $21.48
The fair value of our restricted share awards and units, as determined on the grant date, is being amortized and charged to income (with an offsetting credit to Capital in excess of par value) generally over the average period during which the restrictions lapse.
Restricted share award activity was as follows (share awards reported in whole numbers):
 
Restricted
Share Awards

 
Weighted-Average
Grant-Date
Fair Value

Nonvested restricted share awards at December 31, 2018389,245
 $31.67
Granted125,546
 $42.73
Vested(226,726) $29.63
Nonvested restricted share awards at December 31, 2019288,065
 $38.09

Other information pertaining to restricted share awards was as follows (in thousands, except weighted-average grant date fair value):
 Years Ended December 31,
 2019 2018 2017
Recognized compensation expense related to restricted share awards$6,000
 $6,063
 $5,564
Weighted-average grant date fair value for nonvested restricted stock granted$42.73
 $37.50
 $29.28
Total fair market value of restricted share awards vested$6,718
 $5,702
 $5,463
Aggregate intrinsic value of restricted share awards vested$3,724
 $3,578
 $4,454
At December 31, 2016,2019, unrecognized compensation expense of $5.8$6.3 million related to restricted share awards which is recorded in Capital in excess of par value on our Consolidated Balance Sheet, is expected to be recognized over a weighted average period of 1.7 years. We recognized compensation expense of $5.6 million, $5.9 million, and $5.7 million during the years ended December 31, 2016, 2015, and 2014, respectively, related to our restricted share awards.

82 Service Corporation International



PART II

Restricted share units activity was as follows:
(Sharesfollows (share units reported in whole numbers):
 
Restricted
Share Units

 
Weighted-Average
Grant-Date
Fair Value

Nonvested restricted share units at December 31, 2018175,301
 $31.17
Granted72,067
 $40.91
Vested(95,459) $29.62
Forfeited and other(457) $27.94
Nonvested restricted share units at December 31, 2019151,452
 $36.79

Other information pertaining to restricted share units was as follows (in thousands, except weighted-average grant date fair value):
 
Restricted
Share Units
 
Weighted-Average
Grant-Date
Fair Value
Nonvested restricted share units at December 31, 2015
 $
Granted130,660
 $25.72
Vested(1,950) $25.72
Forfeited and other(5,200) $25.72
Nonvested restricted share units at December 31, 2016123,510
 $25.72
 Years Ended December 31,
 2019 2018 2017
Recognized compensation expense related to restricted share units$2,715
 $2,862
 $2,052
Weighted-average grant date fair value for nonvested restricted share units granted$40.91
 $35.89
 $27.94
Total fair market value of restricted share units vested$2,827
 $1,946
 $1,239
Aggregate intrinsic value of restricted share units vested$1,432
 $970
 $558
At December 31, 20162019, the unrecognized compensation expense related to restricted share units of $2.4$3.2 million is expected to be recognized over a weighted average period of 2.11.8 years. We recognized compensation expense of $0.8 million for the year ended December 31, 2016 related to our restricted share units.
14.Retirement Plans
12. Retirement Plans
We currently have a supplemental retirement plan for certain current and former key employees (SERP), a supplemental retirement plan for officers and certain key employees (Senior SERP), a retirement plan for certain non-employee directors (Directors’ Plan), a Retirement Plan for Rose Hills® Trustees, a Rose Hills® Supplemental Retirement Plan, and a Stewart Supplemental Retirement Plan (collectively, the “Plans”). We also provide a 401(k) employee savings plan. All of our Plans have a measurement date of December 31.
The Plans are frozen; therefore, the participants do not earn incremental benefits from additional years of service, and we do not incur any additional service cost.
Retirement benefits under the SERP are based on years of service and average monthly compensation, reduced by benefits under Social Security. The Senior SERP provides retirement benefits based on years of service and position. The Directors’ Plan provides for an annual benefit to directors following retirement, based on a vesting schedule.

We recognize pension related gains and losses in Other income (expense), net on our consolidated statementConsolidated Statement of operationsOperations in the year such gains and losses are incurred. The components of the Plans’ net periodic benefit cost for the years ended December 31 were as follows:
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Interest cost on projected benefit obligation$956
 $923
 $1,067
Recognized net actuarial losses (gains)2,886
 (1,127) 879
Total net periodic benefit cost$3,842
 $(204) $1,946


FORM 10-K 83



PART II
 2016 2015 2014
 (In thousands)
Interest cost on projected benefit obligation$1,179
 $1,198
 $1,293
Recognized net actuarial losses (gains)259
 (1,327) 2,401
Total net periodic benefit cost$1,438
 $(129) $3,694

The Plans’ funded status at December 31 was as follows:
 Years Ended December 31,
 2019 2018
 (In thousands)
Change in Benefit Obligation: 
  
Benefit obligation at beginning of year$24,707
 $28,681
Interest cost956
 923
Actuarial loss (gain)2,886
 (1,127)
Benefits paid(3,588) (3,770)
Benefit obligation at end of year$24,961
 $24,707
Change in Plan Assets: 
  
Fair value of plan assets at beginning of year$
 $
Employer contributions3,588
 3,770
Benefits paid, including expenses(3,588) (3,770)
Fair value of plan assets at end of year$
 $
Funded status of plan$(24,961) $(24,707)
    
Funding Summary: 
  
Projected benefit obligations$24,961
 $24,707
Accumulated benefit obligation$24,961
 $24,707
Amounts Recognized in the Consolidated Balance Sheet: 
  
Included in Accounts payable and accrued liabilities
$(2,708) $(3,175)
Included in Other liabilities
(22,253) (21,532)
Total accrued benefit liability$(24,961) $(24,707)
 2016 2015
 (In thousands)
Change in Benefit Obligation: 
  
Benefit obligation at beginning of year$32,305
 $36,920
Interest cost1,179
 1,198
Actuarial gain (loss)259
 (1,327)
Benefits paid(3,665) (4,486)
Benefit obligation at end of year$30,078
 $32,305
Change in Plan Assets: 
  
Fair value of plan assets at beginning of year$
 $
Employer contributions3,665
 4,486
Benefits paid, including expenses(3,665) (4,486)
Fair value of plan assets at end of year$
 $
Funded status of plan$(30,078) $(32,305)
    
Funding Summary: 
  
Projected benefit obligations$30,078
 $32,305
Accumulated benefit obligation$30,078
 $32,305
Amounts Recognized in the Consolidated Balance Sheet: 
  
Accounts payable and accrued liabilities$(3,448) $(3,723)
Accrued pension - included in Other liabilities
(26,630) (28,582)
Total accrued benefit liability$(30,078) $(32,305)

The retirement benefits under the Plans are unfunded obligations of the Company. We have purchased various life insurance policies on the participants in the Plans with the intent to use the proceeds or any cash value buildup from these policies to assist in meeting, at least to the extent of such assets, the Plans' funding requirements. The face value of these insurance policies at December 31, 20162019 and 20152018 was $47.5$47.7 million and $48.9$47.1 million, respectively, and the cash surrender value was $37.0$38.0 million and $37.7$37.2 million, respectively. The outstanding loans against the policies are minimal and there are no restrictions in the policies regarding loans.

84 Service Corporation International



PART II

The Plans’ weighted-average assumptions used to determine the benefit obligation and net periodic benefit cost are as follows:
 Years Ended December 31,
 2019 2018 2017
Weighted-average discount rate used to determine obligations2.95% 4.13% 3.41%
Weighted-average discount rate used to determine net periodic benefit cost4.15% 3.26% 3.86%
 2016 2015 2014
Weighted-average discount rate used to determine obligations3.76% 3.86% 3.42%
Weighted-average discount rate used to determine net periodic pension cost3.96% 2.47% 3.69%

We base our discount rate used to compute future benefit obligations using an analysis of expected future benefit payments. The reasonableness of our discount rate is verified by comparing the rate to the rate earned on high-quality fixed income investments, such as the Moody’s Aa index, plus 50 basis points. The assumed rate of return on plan assets was not applicable as we pay plan benefits as they come due. As all Plans are curtailed,frozen, the assumed rate of compensation increase is zero.

0.
The following benefit payments are expected to be paid in futurethe next ten years related to our Plans (in thousands):
2020$2,742
20212,410
20222,337
20232,095
20241,902
Years 2025 through 20298,335
Total expected benefit payments$19,821
2017$3,448
2018$3,237
2019$3,166
2020$2,739
2021$2,428
Years 2022 through 2026$9,959

We also have an employee savings plan that qualifies under sectionSection 401(k) of the Internal Revenue Code for the exclusive benefit of our United States employees. Under the plan, participating employees may contribute a portion of their pretax and/or after-tax income in accordance with specified guidelines up to a maximum of 50%.
During 2016, 2015,2019, 2018, and 2014,2017, we matched a percentage of the employee contributions through contributions of cash. For these years, our matching contribution was based upon the following:
Years of Vesting Service Percentage of Deferred Compensation
0 — 5 years 75% of the first 6% of deferred compensation
6 — 10 years 100% of the first 6% of deferred compensation
11 or more years 125% of the first 6% of deferred compensation

The amount of our matched contributions in 2016, 2015,2019, 2018, and 20142017 was $32.5$39.7 million, $30.8$36.8 million, and $26.8$33.2 million, respectively.

FORM 10-K 85



15.Segment Reporting

PART II

13. Segment Reporting
Our operations are both product basedproduct-based and geographically based,geographically-based, and the reportable operating segments presented below include our funeral and cemetery operations. Our geographic areas include the United States and Canada. WeCanada, where we conduct both funeral and cemetery operations in the United States and Canada.operations.
Our reportable segment, including disaggregated revenue, information iswas as follows:
 Reportable Segments    
 Funeral Cemetery Corporate Consolidated
 (In thousands)  
2016 
  
  
  
Revenue from external customers$1,868,883
 $1,162,254
 $
 $3,031,137
Interest expense$3,910
 $101
 $158,082
 $162,093
Depreciation and amortization$106,251
 $31,432
 $9,550
 $147,233
Amortization of intangible assets$20,442
 $10,440
 $74
 $30,956
Gross profit$364,237
 $312,197
 $
 $676,434
Amortization of cemetery property$
 $66,745
 $
 $66,745
Capital expenditures$68,434
 $113,395
 $11,617
 $193,446
Total assets$5,156,144
 $6,484,317
 $397,688
 $12,038,149
2015 
  
  
 

Revenue from external customers$1,888,828
 $1,097,213
 $
 $2,986,041
Interest expense$4,230
 $450
 $168,217
 $172,897
Depreciation and amortization$102,937
 $29,783
 $8,736
 $141,456
Amortization of intangible assets$22,636
 $8,748
 $75
 $31,459
Gross profit$393,156
 $281,433
 $
 $674,589
Amortization of cemetery property$
 $62,407
 $
 $62,407
Capital expenditures$52,880
 $84,345
 $13,761
 $150,986
Total assets$5,141,544
 $6,181,877
 $352,976
 $11,676,397
2014 
  
  
 

Revenue from external customers$1,920,475
 $1,073,536
 $
 $2,994,011
Interest expense$4,714
 $510
 $172,347
 $177,571
Depreciation and amortization$101,801
 $28,745
 $9,456
 $140,002
Amortization of intangible assets$24,841
 $11,700
 $99
 $36,640
Gross profit$409,701
 $265,984
 $
 $675,685
Amortization of cemetery property$
 $60,439
 $
 $60,439
Capital expenditures$52,610
 $78,588
 $13,301
 $144,499

The following table reconcilesfollows and includes a reconciliation of gross profit from reportable segments shown above to our consolidated income from continuing operations before income taxes:taxes.
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Revenue from customers:     
Funeral revenue:     
Atneed revenue$996,643
 $998,464
 $1,011,214
Matured preneed revenue605,237
 600,944
 574,235
Core funeral revenue1,601,880
 1,599,408
 1,585,449
Non-funeral home revenue52,211
 49,671
 46,513
Recognized preneed revenue139,525
 125,144
 117,352
Other revenue130,286
 123,769
 118,838
Total funeral revenue1,923,902
 1,897,992
 1,868,152
Cemetery revenue:     
Atneed revenue326,230
 323,162
 319,899
Recognized preneed property revenue581,724
 572,955
 538,314
Recognized preneed merchandise and services revenue287,589
 288,282
 274,885
Core cemetery revenue1,195,543
 1,184,399
 1,133,098
Other revenue111,340
 107,783
 93,781
Total cemetery revenue1,306,883
 1,292,182
 1,226,879
Total revenue from customers$3,230,785
 $3,190,174
 $3,095,031
Gross profit:     
Funeral gross profit$372,638
 $369,613
 $371,853
Cemetery gross profit387,942
 390,709
 350,926
Gross profit from reportable segments760,580
 760,322
 722,779
Corporate general and administrative expenses(126,886) (145,596) (158,651)
Gains on divestitures and impairment charges, net32,919
 15,933
 7,015
Operating income666,613
 630,659
 571,143
Interest expense(185,843) (181,556) (169,125)
Losses on early extinguishment of debt, net(16,637) (10,131) (274)
Other income (expense), net299
 2,760
 (1,486)
Income before income taxes$464,432
 $441,732
 $400,258


86 Service Corporation International



PART II
 2016 2015 2014
 (In thousands)
Gross profit from reportable segments$676,434
 $674,589
 $675,685
General and administrative expenses(137,730) (130,813) (184,749)
(Losses) gains on divestitures and impairment charges, net(26,819) 6,522
 116,613
Operating income511,885
 550,298
 607,549
Interest expense(162,093) (172,897) (177,571)
Losses on early extinguishment of debt, net(22,503) (6,918) (29,158)
Other (expense) income, net(631) (132) 1,780
Income from continuing operations before income taxes$326,658
 $370,351
 $402,600

Other reportable segment information for the year ended December 31 was as follows:
 Reportable Segments    
 Funeral Cemetery Corporate Consolidated
 (In thousands)
2019 
  
  
  
Interest expense$4,026
 $659
 $181,158
 $185,843
Depreciation and amortization$106,982
 $33,323
 $10,695
 $151,000
Amortization of intangibles$15,343
 $10,297
 $9
 $25,649
Amortization of cemetery property$
 $70,330
 $
 $70,330
Capital expenditures$112,090
 $125,365
 $2,502
 $239,957
Total assets$5,821,408
 $7,483,713
 $372,309
 $13,677,430
2018 
  
  
 

Interest expense$3,634
 $469
 $177,453
 $181,556
Depreciation and amortization$108,891
 $33,183
 $11,576
 $153,650
Amortization of intangibles$17,515
 $8,619
 $61
 $26,195
Amortization of cemetery property$
 $68,640
 $
 $68,640
Capital expenditures$99,008
 $125,131
 $11,406
 $235,545
Total assets$5,411,178
 $6,913,132
 $368,933
 $12,693,243
2017 
  
  
 

Interest expense$3,986
 $401
 $164,738
 $169,125
Depreciation and amortization$109,965
 $32,815
 $10,361
 $153,141
Amortization of intangibles$17,871
 $9,696
 $83
 $27,650
Amortization of cemetery property$
 $68,102
 $
 $68,102
Capital expenditures$83,241
 $118,699
 $12,561
 $214,501



FORM 10-K 87



PART II

Our geographic area information for the year ended December 31 was as follows:
 United States Canada Total
 (In thousands)
2019 
  
  
Revenue from external customers$3,052,101
 $178,684
 $3,230,785
Interest expense$185,512
 $331
 $185,843
Depreciation and amortization$142,550
 $8,450
 $151,000
Amortization of intangibles$25,079
 $570
 $25,649
Amortization of cemetery property$66,552
 $3,778
 $70,330
Operating income$628,204
 $38,409
 $666,613
Gains (losses) on divestitures and impairment charges, net$33,200
 $(281) $32,919
Long-lived assets$6,531,705
 $301,461
 $6,833,166
2018 
  
  
Revenue from external customers$2,991,617
 $198,557
 $3,190,174
Interest expense$181,266
 $290
 $181,556
Depreciation and amortization$144,877
 $8,773
 $153,650
Amortization of intangibles$25,664
 $531
 $26,195
Amortization of cemetery property$63,709
 $4,931
 $68,640
Operating income$568,446
 $62,213
 $630,659
Gains on divestitures and impairment charges, net$8,419
 $7,514
 $15,933
Long-lived assets$6,334,924
 $277,897
 $6,612,821
2017 
  
  
Revenue from external customers$2,889,463
 $205,568
 $3,095,031
Interest expense$168,956
 $169
 $169,125
Depreciation and amortization$143,932
 $9,209
 $153,141
Amortization of intangibles$27,092
 $558
 $27,650
Amortization of cemetery property$61,307
 $6,795
 $68,102
Operating income$502,865
 $68,278
 $571,143
Gains on divestitures and impairment charges, net$61
 $6,954
 $7,015



88 Service Corporation International



PART II
 United States Canada Total
 (In thousands)
2016 
  
  
Revenue from external customers$2,848,876
 $182,261
 $3,031,137
Interest expense (income)$162,341
 $(248) $162,093
Depreciation and amortization$138,560
 $8,673
 $147,233
Amortization of intangible assets$30,427
 $529
 $30,956
Amortization of cemetery property$61,449
 $5,296
 $66,745
Operating income$460,387
 $51,498
 $511,885
(Losses) gains on divestitures and impairment charges, net$(27,658) $839
 $(26,819)
Long-lived assets$5,705,070
 $266,053
 $5,971,123
2015 
  
  
Revenue from external customers$2,805,407
 $180,634
 $2,986,041
Interest expense$172,697
 $200
 $172,897
Depreciation and amortization$132,393
 $9,063
 $141,456
Amortization of intangible assets$30,856
 $603
 $31,459
Amortization of cemetery property$58,429
 $3,978
 $62,407
Operating income$498,634
 $51,664
 $550,298
Gains on divestitures and impairment charges, net$1,778
 $4,744
 $6,522
Long-lived assets$5,729,721
 $248,734
 $5,978,455
2014 
  
  
Revenue from external customers$2,792,009
 $202,002
 $2,994,011
Interest expense$177,245
 $326
 $177,571
Depreciation and amortization$129,510
 $10,492
 $140,002
Amortization of intangible assets$35,895
 $745
 $36,640
Amortization of cemetery property$55,679
 $4,760
 $60,439
Operating income$557,608
 $49,941
 $607,549
Gains on divestitures and impairment charges, net$116,046
 $567
 $116,613


14. Supplementary Information
16.Supplementary Information
The detail of certain balance sheet accounts is as follows:
December 31,Years Ended December 31,
2016 20152019 2018
(In thousands)(In thousands)
Cash and cash equivalents: 
  
 
  
Cash$146,684
 $106,831
$149,981
 $177,338
Commercial paper and temporary investments48,302
 27,768
36,295
 21,512
$194,986
 $134,599
$186,276
 $198,850
Receivables, net: 
  
 
  
Notes receivable$1,259
 $2,056
$1,765
 $1,781
Atneed funeral receivables, net of allowances of $1,881 and $3,343, respectively46,917
 52,184
Atneed cemetery receivables, net of allowances of $1,514 and $2,153, respectively17,765
 13,585
Atneed funeral receivables, net of allowances of $1,884 and $1,412, respectively39,471
 39,709
Atneed cemetery receivables, net of allowances of $346 and $166, respectively21,131
 15,277
Other32,514
 22,637
19,304
 17,058
$98,455
 $90,462
$81,671
 $73,825
Other current assets: 
  
 
  
Income tax receivable$3,609
 $15,662
$5,905
 $8,333
Prepaid insurance4,437
 5,398
4,451
 5,047
Restricted cash11,978
 12,587
Restricted Cash54,293
 7,007
Other14,500
 13,508
15,839
 13,220
$34,524
 $47,155
$80,488
 $33,607
Cemetery property: 
  
 
  
Undeveloped land$1,184,710
 $1,186,861
$1,233,363
 $1,209,109
Developed lots, lawn crypts, mausoleum spaces, cremation niches, and cremation memorialization property592,225
 566,154
640,239
 628,355
$1,776,935
 $1,753,015
$1,873,602
 $1,837,464
Property and equipment: 
  
Property and equipment, net: 
  
Land$595,096
 $591,407
$642,168
 $631,679
Buildings and improvements1,879,553
 1,834,403
2,221,758
 2,107,300
Operating equipment549,879
 530,195
499,700
 609,658
Leasehold improvements33,900
 52,121
40,879
 34,755
Capital leases234,411
 220,784
Finance leases350,626
 263,940
3,292,839
 3,228,910
3,755,131
 3,647,332
Less: Accumulated depreciation(1,328,262) (1,253,867)(1,518,610) (1,525,059)
Less: Accumulated amortization of capital leases(136,990) (128,321)
Less: Accumulated amortization of finance leases(171,088) (144,909)
$1,827,587
 $1,846,722
$2,065,433
 $1,977,364
Deferred charges and other assets: 
  
 
  
Intangible assets, net$368,065
 $370,005
$431,167
 $433,830
Restricted cash(1)4,542
 3,907
2,051
 1,727
Deferred tax assets861
 23,817
665
 673
Notes receivable, net of allowances of $11,3349,598
 10,229
Notes receivable, net of allowances of $8,374 and $10,814, respectively6,623
 8,651
Cash surrender value of insurance policies119,819
 108,726
176,126
 145,981
Deferred incremental direct selling costs293,125
 282,283
Operating leases58,101
 
Other64,635
 65,694
62,050
 61,006
$567,520
 $582,378
$1,029,908
 $934,151


FORM 10-K 89



PART II
 December 31,
 2016 2015
 (In thousands)
Accounts payable and accrued liabilities: 
  
Accounts payable$155,802
 $140,019
Accrued benefits88,392
 86,908
Accrued interest27,991
 28,673
Accrued property taxes12,883
 11,594
Self-insurance reserves77,993
 76,611
Bank overdraft20,927
 21,808
Other accrued liabilities55,948
 57,203
 $439,936
 $422,816
Other liabilities: 
  
Accrued pension$26,630
 $28,582
Deferred compensation105,013
 92,199
Customer refund obligation reserve52,068
 55,153
Tax liability235,625
 234,176
Payable to perpetual care fund77,148
 71,133
Other13,838
 15,704
 $510,322
 $496,947

Revenue and Costs and Expenses
The detail of certain income statement accounts is as follows for the years ended December 31:
 Years Ended December 31,
 2019 2018
 (In thousands)
Accounts payable and accrued liabilities: 
  
Accounts payable$174,494
 $173,361
Accrued benefits99,396
 90,303
Accrued interest15,390
 25,976
Accrued property taxes16,402
 18,512
Self-insurance reserves84,290
 80,114
Bank overdrafts16,694
 16,221
Operating leases8,538
 
Other accrued liabilities63,341
 75,281
 $478,545
 $479,768
Other liabilities: 
  
Accrued benefit costs$22,253
 $21,532
Deferred compensation152,119
 126,891
Customer refund obligation reserve46,958
 48,000
Tax liability2,004
 1,873
Payable to perpetual care trust93,053
 88,784
Operating leases52,091
 
Other9,596
 10,222
 $378,074
 $297,302

 2016 2015 2014
 (In thousands)
Property and merchandise revenue: 
  
  
Funeral$611,441
 $608,335
 $616,992
Cemetery912,788
 849,255
 816,980
Total property and merchandise revenue1,524,229
 1,457,590
 1,433,972
Services revenue: 
  
  
Funeral1,126,474
 1,146,124
 1,167,385
Cemetery219,044
 217,462
 222,834
Total services revenue1,345,518
 1,363,586
 1,390,219
Other revenue161,390
 164,865
 169,820
Total revenue$3,031,137
 $2,986,041
 $2,994,011
Property and merchandise costs and expenses: 
  
  
Funeral$287,272
 $290,574
 $292,031
Cemetery489,326
 458,023
 485,291
Total cost of property and merchandise776,598
 748,597
 777,322
Services costs and expenses: 
  
  
Funeral627,099
 624,294
 630,357
Cemetery104,570
 103,197
 70,439
Total cost of services731,669
 727,491
 700,796
Overhead and other expenses846,436
 835,364
 840,208
Total cost and expenses$2,354,703
 $2,311,452
 $2,318,326
(1)
Restricted cash in both periods primarily consists of proceeds from divestitures deposited into escrow accounts under IRS code section 1031 and collateralized obligations under certain insurance policies.
Certain Non-Cash Investing and Financing Transactions
 Years Ended December 31,
 2016 2015 2014
 (In thousands)
Net change in capital expenditure accrual$(1,435) $5,571
 $1,022
Options exercised by attestation$
 $122
 $761
Shares repurchased$
 $(122) $(761)
Non-cash acquisition of capital leases$41,609
 $55,941
 $35,422
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Net change in capital expenditure accrual$4,435
 $(2,597) $223
17.Earnings Per Share
15. Earnings Per Share
Basic earnings per common share (EPS) excludes dilution and is computed by dividing Net income attributable to common stockholders by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other obligations to issue common stock were exercised or converted into common stock or resulted in the issuance of common stock that shared in our earnings.


90 Service Corporation International



PART II

A reconciliation of the numerators and denominators of basic and diluted EPS for the three years ended December 31 is presented below:
 Years Ended December 31,
 2019 2018 2017
 (In thousands, except per share amounts)
Amounts attributable to common stockholders: 
  
  
Net income — basic$369,596
 $447,208
 $546,663
After tax interest on convertible debt
 
 52
Net income — diluted$369,596
 $447,208
 $546,715
Weighted average shares: 
  
  
Weighted average shares — basic182,246
 182,447
 187,630
Stock options3,223
 4,339
 4,396
Restricted share units54
 186
 99
Convertible debt
 
 121
Weighted average shares — diluted185,523
 186,972
 192,246
Amounts attributable to common stockholders:     
Net income per share: 
  
  
Basic$2.03
 $2.45
 $2.91
Diluted$1.99
 $2.39
 $2.84
 2016 2015 2014
 (In thousands, except per share amounts)
Amounts attributable to common stockholders: 
  
  
Income from continuing operations — basic$177,038
 $234,162
 $170,283
After tax interest on convertible debt43
 50
 51
Income from continuing operations — diluted$177,081
 $234,212
 $170,334
      
(Loss) income from discontinued operations, net of tax$
 $(390) $2,186
      
Net income — basic$177,038
 $233,772
 $172,469
After tax interest on convertible debt43
 50
 51
Net income — diluted$177,081
 $233,822
 $172,520
Weighted average shares: 
  
  
Weighted average shares — basic193,086
 200,356
 210,741
Stock options2,823
 3,973
 3,338
Restricted share units12
 
 
Convertible debt121
 121
 121
Weighted average shares — diluted196,042
 204,450
 214,200
Amounts attributable to common stockholders:     
Income from continuing operations per share:     
Basic$0.92
 $1.17
 $0.81
Diluted$0.90
 $1.14
 $0.80
Income from discontinued operations per share:     
Basic$
 $
 $0.01
Diluted$
 $
 $0.01
Net income per share: 
  
  
Basic$0.92
 $1.17
 $0.82
Diluted$0.90
 $1.14
 $0.81

The computation of diluted earnings per share excludes outstanding stock options in certain periods in which the inclusion of such options would be antidilutive to the periods presented. Total antidilutive options not currently included in the computation of dilutive EPS are as follows (in shares):
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Antidilutive options678
 1,035
 911
 2016 2015 2014
 (In thousands)
Antidilutive options982
 3
 1,491

18.Acquisitions
16. Acquisitions and Divestiture-Related Activities
Acquisitions
In June 2018, we acquired fifteen funeral homes and seven cemeteries in four states (the “acquired businesses”) for $82.2 million in cash. Additionally, we paid $49.8 million of the acquired businesses' existing debt in conjunction with the closing of the acquisition.
The primary reasons for the merger and the principal factors that contributed to the recognition of goodwill in this acquisition were:
the acquisition enhances our network footprint, enabling us to serve a number of new, complementary areas and
the acquisition of the preneed backlog of deferred revenues enhances our long-term stability.
The following table summarizes the adjusted fair values of the assets acquired and liabilities assumed in the acquisition (in thousands):




FORM 10-K 91



PART II

Other current assets$3,388
Cemetery property32,266
Property and equipment25,896
Preneed receivables, net and trust investments107,444
Finite-lived intangible assets32,371
Indefinite-lived intangible assets18,000
Deferred charges and other assets1,717
Cemetery perpetual care trust investments52,747
Goodwill37,908
Total assets acquired$311,737
Current liabilities7,666
Deferred revenue and deferred receipts held in trust113,173
Deferred income taxes4,704
Other liabilities1,439
Care trusts' corpus52,747
Total liabilities assumed179,729
Net assets acquired$132,008

Included in preneed receivables, net and trust investments are receivables under preneed contracts with a fair value of $8.4 million. The gross amount due under the contracts is $8.9 million, of which $0.5 million is not expected to be collected.
We spent $72.9have completed our purchase price allocation. During the twelve months of 2019, we made the following adjustments to our estimates of the fair value of assets and liabilities (in thousands):
Increase in the fair value of other current assets$(67)
Increase in the fair value of cemetery property

(3,583)
Increase in property and equipment, net(179)
Increase in the fair value of preneed receivables, net and trust investments(4,910)
Decrease in the fair value of finite-lived intangible assets

10,428
Increase in the fair value of current liabilities

3,075
Decrease in the fair value of deferred revenue and deferred receipts held in trust(7,349)
Decrease in the fair value of deferred income taxes    (7,026)
Increase in the fair value of other liabilities1,439
Total adjustment to goodwill$(8,172)
Goodwill, land, and certain identifiable intangible assets recorded in the acquisition are not subject to amortization; however, the goodwill and intangible assets will be tested periodically for impairment. Of the $37.9 million $68.9in goodwill recognized, $21.2 million was allocated to our cemetery segment and $16.7 million was allocated to our funeral segment. $23.7 million of this goodwill is deductible for tax purposes. The identified intangible assets comprise the following:
 Useful life  
 Minimum Maximum Fair Value
 (Years) (In thousands)
Other preneed customer relationships10 20 $9,347
Selling and management agreements89 89 13,176
Operating leases89 89 2,848
Tradenames89 89 7,000
Tradenames  Indefinite 18,000
Total intangible assets    $50,371

92 Service Corporation International



PART II

Included in our results of operations for the twelve months ended December 31, 2018 is revenue of $17.9 million and $25.7net income of $1.7 million for several smaller, tuck-in acquisitionsthe period from the acquisition date (June 8, 2018) through December 31, 2018. The following unaudited pro forma summary presents financial information as if the acquisition had occurred on January 1, 2017:
 2018 2017
 (In thousands)
 (unaudited)
Revenue$32,434
 $29,193
Net income$4,669
 $2,531

Excluding the June 2018 acquisition described above, we spent $107.0 million, $62.8 million, and $76.2 million for real estate, funeral service locations, and cemeteries for the three years ended December 31, 2016, 2015,2019, 2018, and 2014,2017, respectively. These amounts include the use of $3.7$13.6 million, $27.7$5.9 million, and $10.4$26.2 million in 1031 exchange funds for each year,the three years ended December 31, 2019, 2018, and 2017, respectively.
SCI DirectDivestiture-Related Activities
During 2014, we acquired the remaining 10% of the outstanding shares of The Neptune Society Inc. (Neptune) increasing our ownership from 90% to 100%.

19.Divestiture-Related Activities
As divestitures occur in the normal course of business, gains or losses on the sale of such locations are recognized in the income statement line item (Losses) gainsGains on divestitures and impairment charges, net, which consist of the following for the years ended December 31:following:
 Years Ended December 31,
 2019 2018 2017
 (In thousands)
Gains on divestitures, net$41,835
 $20,340
 $29,053
Impairment losses(8,916) (4,407) (22,038)
Gains on divestitures and impairment charges, net$32,919
 $15,933
 $7,015


FORM 10-K 93
 2016 2015 2014
 (In thousands)
Gains on divestitures, net$7,829
 $13,363
 $122,535
Impairment losses(34,648) (6,841) (5,922)
(Losses) gains on divestitures and impairment charges, net$(26,819) $6,522
 $116,613

20.Quarterly Financial Data (Unaudited)


PART II

17. Quarterly Financial Data (Unaudited)
Quarterly financial data for 20162019 and 20152018 is as follows:
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
First
Quarter

 
Second
Quarter

 
Third
Quarter

 
Fourth
Quarter

(In thousands, except per share amounts)(In thousands, except per share amounts)
2016 
  
  
  
2019 
  
  
  
Revenue$749,219
 $751,398
 $721,467
 $809,053
$798,212
 $812,572
 $769,241
 $850,760
Costs and expenses$(586,296) $(589,409) $(580,722) $(598,276)
Costs of revenue$(606,378) $(621,426) $(609,509) $(632,892)
Gross profit$162,923
 $161,989
 $140,745
 $210,777
$191,834
 $191,146
 $159,732
 $217,868
Operating income$123,672
 $94,498
 $114,386
 $179,329
$146,978
 $150,105
 $128,585
 $240,945
Income from continuing operations before income taxes(1)
$79,767
 $32,639
 $74,963
 $139,289
Income before income taxes(1)
$100,308
 $96,083
 $72,869
 $195,172
Provision for income taxes$(32,313) $(16,746) $(27,422) $(72,872)$(21,095) $(23,570) $(1,997) $(47,999)
Net income$47,454
 $15,893
 $47,541
 $66,417
$79,213
 $72,513
 $70,872
 $147,173
Net (income) loss attributable to noncontrolling interests$(9) $(273) $186
 $(171)
Net loss (income) attributable to noncontrolling interests$110
 $(184) $(80) $(21)
Net income attributable to common stockholders$47,445
 $15,620
 $47,727
 $66,246
$79,323
 $72,329
 $70,792
 $147,152
Net income attributable to common stockholders per share(2):
 
  
  
  
 
  
  
  
Basic — EPS$0.24
 $0.08
 $0.25
 $0.35
$0.44
 $0.40
 $0.39
 $0.81
Diluted — EPS$0.24
 $0.08
 $0.24
 $0.34
$0.43
 $0.39
 $0.38
 $0.79
2015 
  
  
  
2018 
  
  
  
Revenue$748,089
 $754,219
 $714,453
 $769,280
$794,482
 $796,092
 $778,786
 $820,814
Costs and expenses$(569,748) $(587,452) $(572,774) $(581,478)
Costs of revenue$(598,720) $(607,965) $(612,616) $(610,551)
Gross profit$178,341
 $166,767
 $141,679
 $187,802
$195,762
 $188,127
 $166,170
 $210,263
Operating income$141,115
 $127,580
 $124,548
 $157,055
$163,692
 $161,954
 $132,303
 $172,710
Income from continuing operations before income taxes(1)
$98,118
 $84,489
 $74,045
 $113,699
Provision for income taxes$(36,653) $(31,007) $(26,118) $(41,249)
Net income from continuing operations$61,465
 $53,482
 $47,927
 $72,450
Net loss from discontinued operations, net of tax$
 $(390) $
 $
Income before income taxes(1)
$110,369
 $119,315
 $86,036
 $126,012
(Provision for) benefit from income taxes$(28,321) $(16,034) $(17,043) $67,224
Net income$61,465
 $53,092
 $47,927
 $72,450
$82,048
 $103,281
 $68,993
 $193,236
Net income attributable to noncontrolling interests$(90) $(497) $(479) $(96)$(60) $(42) $(58) $(190)
Net income attributable to common stockholders$61,375
 $52,595
 $47,448
 $72,354
$81,988
 $103,239
 $68,935
 $193,046
Net income attributable to common stockholders per share(2):
 
  
  
  
 
  
  
  
Basic — EPS$0.30
 $0.26
 $0.24
 $0.37
$0.44
 $0.57
 $0.38
 $1.07
Diluted — EPS$0.30
 $0.25
 $0.23
 $0.36
$0.43
 $0.55
 $0.37
 $1.04
(1)
Includes (Losses) gainsGains (losses) on divestitures and impairment charges, net, as described in Note 19.16.
(2)
Net income per share is computed independently for each of the quarters presented. Therefore, the sum of the quarters’ net income per share may not equal the total computed for the year.



94 Service Corporation International



PART II
SERVICE CORPORATION INTERNATIONAL
SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
Three Years Ended December 31, 2016
Description 
Balance at
Beginning
of Period
 
Charged
(Credited) to
Costs and
Expenses
 
Charged
(Credited) to
Other
Accounts(1)
 Write-Offs(2) 
Balance at
End of
Period
  (In thousands)
Current provision:  
  
  
  
  
Allowance for doubtful accounts:  
  
  
  
  
Year Ended December 31, 2016 $5,496
 $10,776
 $66,808
 $(79,685) $3,395
Year Ended December 31, 2015 $8,546
 $6,083
 $63,964
 $(73,097) $5,496
Year Ended December 31, 2014 $11,637
 $7,376
 $55,573
 $(66,040) $8,546
Due After One Year:  
  
  
  
  
Allowance for doubtful accounts:  
  
  
  
  
Year Ended December 31, 2016 $11,334
 $
 $
 $
 $11,334
Year Ended December 31, 2015 $11,259
 $
 $75
 $
 $11,334
Year Ended December 31, 2014 $10,986
 $
 $273
 $
 $11,259
Preneed Funeral and Preneed Cemetery  
  
  
  
  
Asset allowance for cancellation:  
  
  
  
  
Year Ended December 31, 2016 $105,773
 $1,411
 $6,216
 $(8,660) $104,740
Year Ended December 31, 2015 $107,040
 $5,016
 $(6,283) $
 $105,773
Year Ended December 31, 2014 $106,793
 $2,950
 $(2,703) $
 $107,040
Deferred Preneed Funeral and Cemetery  
  
  
  
  
Revenue allowance for cancellation:  
  
  
  
  
Year Ended December 31, 2016 $(121,548) $
 $4,635
 $
 $(116,913)
Year Ended December 31, 2015 $(125,030) $
 $3,482
 $
 $(121,548)
Year Ended December 31, 2014 $(149,288) $
 $24,258
 $
 $(125,030)
Deferred tax valuation allowance:  
  
  
  
  
Year Ended December 31, 2016 $126,654
 $6,336
 $(490) $
 $132,500
Year Ended December 31, 2015 $134,201
 $(5,988) $(1,559) $
 $126,654
Year Ended December 31, 2014 $114,719
 $21,285
 $(1,803) $
 $134,201

Service Corporation International
Schedule II - Valuation and Qualifying Accounts
Three Years Ended December 31, 2019
Description 
Balance at
Beginning
of Period

 
Charged
(Credited) to
Costs and
Expenses

 
Charged
(Credited) to
Write-offs & Other
Accounts

 
Balance at
End of
Period

   
Current Provision:  
  
  
  
Allowance For Doubtful Accounts:  
  
  
  
Year Ended December 31, 2019 $1,578
 $9,146
 $(8,494) $2,230
Year Ended December 31, 2018 $2,090
 $8,372
 $(8,884) $1,578
Year Ended December 31, 2017 $3,395
 $9,980
 $(11,285) $2,090
Due After One Year:  
  
  
  
Allowance For Doubtful Accounts:  
  
  
  
Year Ended December 31, 2019 $10,814
 $
 $(2,440) $8,374
Year Ended December 31, 2018 $10,946
 $
 $(132) $10,814
Year Ended December 31, 2017 $11,334
 $
 $(388) $10,946
Preneed Receivables, Net  
  
  
  
Asset Allowance For Cancellation:  
  
  
  
Year Ended December 31, 2019 $48,380
 $1,617
 $5,343
 $55,340
Year Ended December 31, 2018 $107,749
 $(69) $(59,300) $48,380
Year Ended December 31, 2017 $104,740
 $1,105
 $1,904
 $107,749
Deferred Revenue  
  
  
  
Revenue Allowance For Cancellation: (1)
  
  
  
  
Year Ended December 31, 2019 $
 $
 $
 $
Year Ended December 31, 2018 $(118,099) $
 $118,099
 $
Year Ended December 31, 2017 $(116,913) $
 $(1,186) $(118,099)
Deferred Tax Valuation Allowance:  
  
  
  
Year Ended December 31, 2019 $120,931
 $(6,604) $4
 $114,331
Year Ended December 31, 2018 $141,154
 $(20,219) $(4) $120,931
Year Ended December 31, 2017 $132,500
 $8,035
 $619
 $141,154

(1)
Primarily relates to acquisitions and dispositions
Upon adoption of operations."Revenue from Contracts with Customers" on January 1, 2018, we reclassified amounts due from customers for unfulfilled performance obligations on cancelable preneed contracts as a reduction in Deferred revenue, net. As a result of this reclassification, we eliminated the allowance for cancellation on these performance obligations.
Item 9. Changes In and Disagreements with Accountants on Accounting and Financial Disclosure
None.

FORM 10-K 95



PART II

Item 9A. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We have established disclosure controls and procedures that are designed to ensure that the information required to be disclosed by the Company in the reports that it files or submits under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management, including our principal executive officer and principal financial officer (who are our Chief Executive Officer and Chief Financial Officer, respectively) as appropriate to allow timely decisions regarding required disclosure. In designing and evaluating our disclosure controls and procedures, management recognized that disclosure controls and procedures can provide only reasonable, not absolute, assurance that the objectives of the disclosure controls and procedures are met.
In connection with the preparation of this Annual Report on Form 10-K for the year ended December 31, 2019, an evaluation was performed under the supervision and with the participation of management, including the Chief Executive Officer and Chief Financial Officer, of the effectiveness of the Company's disclosure controls and procedures. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that the Company's disclosure controls and procedures as defined in Rules 13a-15(c) and 15d-15(e) were effective as of December 31, 2019 to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the SEC rules and forms and (ii) accumulated and communicated to the Company’s management, including its principal executive officer and principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
Management’s Report on Internal Control Over Financial Reporting
Management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Exchange Act Rules 13a-15(f) and 15d-15(f). The Company's internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of assets of the Company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the Company’s assets that could have a material effect on the financial statements.
Internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements prepared for external purposes in accordance with generally accepted accounting principles. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions or that the degree of compliance with the policies or procedures may deteriorate.

96 Service Corporation International



PART II

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, assessed the effectiveness of our internal control over financial reporting as of December 31, 2019 using the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on this assessment and those criteria, management concluded that our internal control over financial reporting was effective as of December 31, 2019.
The effectiveness of the Company's internal control over financial reporting as of December 31, 2019, has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report, which is included in Item 8, "Financial Statements and Supplementary Data" of this Annual Report on Form 10-K.
Changes in Internal Control Over Financial Reporting
No changes in our internal control over financial reporting occurred during the quarter ended December 31, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Item 9B. Other Information
No other information.

FORM 10-K 97


(2)
Uncollected receivables written off, net of recoveries.
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PART IV
Item 10. Directors, Executive Officers, and Corporate Governance
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Item 13. Certain Relationships and Related Transactionsand Director Independence
Item 14. Principal Accountant Fees and Services
The information required by each of Items 10, 11, 12, 13, and 14, except as included below, is incorporated herein by reference to the Service Corporation International Proxy Statement for our 2020 Annual Meeting of shareholders.
The information regarding our executive officers called for by Item 401 of Regulation S-K and the information regarding our code of ethics called for by Item 406 of Regulation S-K has been included in PART I of this report. The information regarding our equity compensation plan information called for by Item 201(d) of Regulation S-K is set forth below.
Equity Compensation Plan Information at December 31, 2019:
Plan Category 
Number of Securities to be
Issued upon Exercise of
Outstanding Options,
Warrants, and Rights

 
Weighted-Average
Exercise Price of
Outstanding Options,
Warrants, and Rights

 
Number of Securities
Remaining Available for
Future Issuance Under
Equity Compensation Plans
(Excluding Securities
Reflected in Column (a))

 (a)
 (b)
 (c)
Equity compensation plans approved by security holders 7,309,446
 $27.53
 7,148,871

98 Service Corporation International


Item 15.
Exhibits and Financial Statement Schedule
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Item 15. Exhibits and Financial Statement Schedule
(a)(1)-(2) Financial Statements and Schedule:
The financial statements and schedule are listed in the accompanying Index to Financial Statements and Related Schedule on page 341 of this report.
(3) Exhibits:
The exhibits listed on the accompanying Exhibit Index
Pursuant to Item 601 of Reg. S-K
Exhibit NumberDescription

FORM 10-K 99



PART IV

Exhibit NumberDescription


100 Service Corporation International



PART IV

In the above list, the management contracts or compensatory plans or arrangements are set forth in Exhibits 10.1 through 10.30.
Pursuant to Item 601(b)(4) of Regulation S-K, certain instruments on page 61a consolidated basis are not filed as partexhibits to this report with respect to long-term debt under which the total amount of this report.securities authorized thereunder does not exceed 10 percent of the total assets of Registrant and its subsidiaries. Registrant agrees to furnish a copy of any such instrument to the Commission upon request.
(b) Included in (a) above.
(c) Included in (a) above.



Item 16. Form 10-K Summary
SIGNATURESNone.

FORM 10-K 101



PART IV

Signatures
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant, Service Corporation International, has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
  SERVICE CORPORATION INTERNATIONAL
 
By: /s/ GREGORY T. SANGALIS
  
(Gregory T. Sangalis,
Senior Vice President, General
Counsel, and Secretary
)
Dated: February 21, 201718, 2020
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the date indicated.
Signature Title Date
/s/ THOMAS L. RYAN*RYAN President, Chief Executive Officer,and Chairman of the Board and Chief Executive Officer (Principal Executive Officer) February 21, 201718, 2020
 (Thomas L. Ryan)   
/s/ ERIC D. TANZBERGER*TANZBERGER 
Senior Vice President, Chief Financial Officer(PrincipalOfficer (Principal Financial Officer)

 February 21, 201718, 2020
 (Eric D. Tanzberger)   
/s/ TAMMY R. MOORE*MOORE 
Vice President and Corporate Controller (Principal Accounting Officer)

 February 21, 201718, 2020
(Tammy R. Moore)
/s/ R. L. WALTRIP*Founder and Chairman Emeritus, DirectorFebruary 21, 2017
(R. L. Waltrip) 
    
/s/ ANTHONY L. COELHO* Lead Independent Director February 21, 201718, 2020
(Anthony L. Coelho)
     
/s/ ALAN R. BUCKWALTER, III* Director February 21, 201718, 2020
(Alan R. Buckwalter, III)     
/s/ JAKKI L. HAUSSLER*DirectorFebruary 18, 2020
(Jakki L. Haussler)     
/s/ VICTOR L. LUND* Director February 21, 201718, 2020
(Victor L. Lund)
/s/ JOHN W. MECOM, JR.*DirectorFebruary 21, 2017
(John W. Mecom, Jr.)
     
/s/ CLIFTON H. MORRIS, JR.* Director February 21, 201718, 2020
(Clifton H. Morris, Jr.)
    
/s/ ELLEN OCHOA* Director February 21, 201718, 2020
(Ellen Ochoa)    
/s/ SARA MARTINEZ TUCKER*DirectorFebruary 18, 2020
(Sara Martinez Tucker)    
/s/ W. BLAIR WALTRIP* Director February 21, 201718, 2020
(W. Blair Waltrip)
    
/s/ MARCUS A. WATTS* Director February 21, 201718, 2020
(Marcus A. Watts)
/s/ EDWARD E. WILLIAMS*DirectorFebruary 21, 2017
(Edward E. Williams)
    
*By/s/ GREGORY T. SANGALIS   February 21, 201718, 2020
 (Gregory T. Sangalis, as
Attorney-In-Fact
for each of the
Persons indicated)
    



EXHIBIT INDEX
PURSUANT TO ITEM 601 OF REG. S-K
102 Service Corporation International
Exhibit NumberDescription
23.1

Consent of Independent Registered Public Accounting Firm (PricewaterhouseCoopers LLP).
24.1

Powers of Attorney. (Incorporated by reference to Exhibit 24.1 to Form 10-K for the fiscal year ended December 31, 2016.)
31.1

Certification of Thomas L. Ryan as Principal Executive Officer in satisfaction of Section 302 of the Sarbanes-Oxley Act of 2002.
31.2

Certification of Eric D. Tanzberger as Principal Financial Officer in satisfaction of Section 302 of the Sarbanes-Oxley Act of 2002.
32.1

Certification of Periodic Financial Reports by Thomas L. Ryan as Principal Executive Officer in satisfaction of Section 906 of the Sarbanes- Oxley Act of 2002.
32.2

Certification of Periodic Financial Reports by Eric D. Tanzberger as Principal Financial Officer in satisfaction of Section 906 of the Sarbanes-Oxley Act of 2002.
101

Interactive data file.
Pursuant to Item 601(b)(4) of Regulation S-K, there are not filed as exhibits to this report certain instruments with respect to long-term debt under which the total amount of securities authorized thereunder does not exceed 10 percent of the total assets of Registrant and its subsidiaries on a consolidated basis. Registrant agrees to furnish a copy of any such instrument to the Commission upon request.

61