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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

 
FORM 10-Q
 

Quarterly report pursuant to section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended JuneSeptember 30, 2020
Commission file number 1-10312
 

syn-20200930_g1.jpg
SYNOVUS FINANCIAL CORP.
(Exact name of registrant as specified in its charter)

 
Georgia58-1134883
(State or other jurisdiction of incorporation or organization)
   (I.R.S. Employer Identification No.)

1111 Bay Avenue, Suite 500

Columbus,Georgia31901
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (706) 641-6500
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, $1.00 Par ValueSNVNew York Stock Exchange
Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series DSNV - PrDNew York Stock Exchange
Fixed-Rate Reset Non-Cumulative Perpetual Preferred Stock, Series ESNV - PrENew York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Sections 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes   No 
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).   Yes   No 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ¨ 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes     No 
As of AugustNovember 4, 2020, 147,312,937147,806,270 shares of the registrant's common stock, $1.00 par value, were outstanding.





Table of Contents

Page
Financial Information
Index of Defined Terms
Item 1.Financial Statements (Unaudited)
Consolidated Balance Sheets as of JuneSeptember 30, 2020 and December 31, 2019
Consolidated Statements of Income for the Three and SixNine Months Ended JuneSeptember 30, 2020 and 2019
Consolidated Statements of Comprehensive Income for the Three and SixNine Months Ended JuneSeptember 30, 2020 and 2019
Consolidated Statements of Changes in Shareholders' Equity for the Three and SixNine Months Ended JuneSeptember 30, 2020 and 2019
Consolidated Statements of Cash Flows for the SixNine Months Ended JuneSeptember 30, 2020 and 2019
Notes to Unaudited Interim Consolidated Financial Statements
Item 2.Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 3.
Item 4.Controls and Procedures
Other Information
Item 1.Legal Proceedings
Item 1A.Risk Factors
Item 2.Unregistered Sales of Equity Securities and Use of Proceeds
Item 3.Defaults Upon Senior Securities
Item 4.Mine Safety Disclosures
Item 5.Other Information
Item 6.Exhibits
Signatures






SYNOVUS FINANCIAL CORP.
INDEX OF DEFINED TERMS

Throughout this discussion, references to "Synovus", "we", "our", "us", "the Company" and similar terms refer to the consolidated entity consisting of Synovus Financial Corp. and its subsidiaries unless the context indicates that we refer only to the Parent Company, Synovus Financial Corp. When we refer to the "Bank" or "Synovus Bank" we mean our only bank subsidiary, Synovus Bank.
ACL – Allowance for credit losses (ALL, reserve on unfunded loan commitments, and reserve, if required, on debt securities)
ALCO – Synovus' Asset Liability Management Committee
ALL – Allowance for loan losses
AOCI – Accumulated other comprehensive income
Acquisition Date – Effective January 1, 2019, Synovus completed its acquisition of FCB Financial Holdings, Inc.
ARRC – Alternative Reference Rates Committee
ASC – Accounting Standards Codification
ASC 310-30 loans – Loans accounted for in accordance with ASC 310 – 30, Loans and Debt Securities Acquired with Deteriorated Credit Quality
ASU – Accounting Standards Update
ATM – Automatic teller machine
Azalea Merger Sub – Azalea Merger Sub Corp., a wholly-owned subsidiary of Synovus which was formed for the express and limited purpose of the Merger
Basel III – The third Basel Accord developed by the Basel Committee on Banking Supervision to strengthen existing regulatory capital requirements
BOLI – Bank-owned life insurance
bp(s) – Basis point(s)
C&I – Commercial and industrial
CARES Act – The Coronavirus Aid, Relief, and Economic Security Act
CDC – Centers for Disease Control
CDI – Core Deposit Intangible
CECL Current expected credit losses
CET1 – Common Equity Tier 1 Capital defined by Basel III capital rules
CMO – Collateralized mortgage obligation
Code – Internal Revenue Code, as amended
Company – Synovus Financial Corp. and its wholly-owned subsidiaries, except where the context requires otherwise
Covered Litigation – Certain Visa litigation for which Visa is indemnified by Visa USA members
COVID-19 – Coronavirus disease 2019
CRA – Community Reinvestment Act
CRE – Commercial real estate
DCF – Discounted cash flow
Dodd-Frank Act – The Dodd-Frank Wall Street Reform and Consumer Protection Act
EFFR Effective Federal Funds Rate
EVE – Economic value of equity
Exchange Act – Securities Exchange Act of 1934, as amended
FASB – Financial Accounting Standards Board
i


FCA – Financial Conduct Authority
i


FCB – FCB Financial Holdings, Inc. and its wholly-owned subsidiaries, except where the context requires otherwise
FDIC – Federal Deposit Insurance Corporation
Federal Reserve Bank – The 12 banks that are the operating arms of the U.S. central bank. They implement the policies of the Federal Reserve Board and also conduct economic research
Federal Reserve Board – The 7-member Board of Governors that oversees the Federal Reserve System, establishes monetary policy (interest rates, credit, etc.), and monitors the economic health of the country. Its members are appointed by the President subject to Senate confirmation, and serve 14-year terms
Federal Reserve System – The 12 Federal Reserve Banks, with each one serving member banks in its own district. This system, supervised by the Federal Reserve Board, has broad regulatory powers over the money supply and the credit structure
FFIEC – Federal Financial Institutions Examination Council
FFIEC Retail Credit Classification Policy – FFIEC Uniform Retail Credit Classification and Account Management Policy
FHLB – Federal Home Loan Bank
FICO – Fair Isaac Corporation
FMS – Financial Management Services, a division of Synovus Bank
FOMC – Federal Open Market Committee
FTE – Fully taxable-equivalent
FTP – Funds transfer pricing
GA DBF – Georgia Department of Banking and Finance
GAAP – Generally Accepted Accounting Principles in the United States of America
GDP – Gross domestic product
GGL – Government guaranteed loans
Global One – Entaire Global Companies, Inc., the parent company of Global One Financial, Inc., as acquired by Synovus on October 1, 2016. Throughout this Report, we refer to this acquired entity as "Global One"
HELOC – Home equity line of credit
Interagency Supervisory Guidance – Interagency Supervisory Guidance on Allowance for Loan and Lease Losses Estimation Practices for Loans and Lines of Credit Secured by Junior Liens on 1-4 Family Residential Properties
LGD – Loss given default
LIBOR – London Interbank Offered Rate
LIHTC – Low Income Housing Tax Credit
LTV – Loan-to-collateral value ratio
MBS – Mortgage-backed security
Merger Agreement – Agreement and Plan of Merger by and among Synovus, FCB and Azalea Merger Sub Corp., a subsidiary of Synovus, dated as of July 23, 2018
Merger – The January 1, 2019 merger of Azalea Merger Sub with and into FCB and immediately thereafter, the merger of FCB with and into Synovus, with Synovus continuing as the surviving entity pursuant to the terms and conditions ofeffected by the Merger Agreement
MLO – Mortgage loan originator
MPS – Merchant processing servicer(s)
MRSU – Market Restricted Share Unit
NAICS – North American Industry Classification System
nm – not meaningful
NPA – Non-performing assets
NPL – Non-performing loans
NSF – Non-sufficient funds
ii


NSF – Non-sufficient funds
OCI – Other comprehensive income
ORE – Other real estate
P&I – Principal and interest
PAA – Purchase accounting adjustments
Parent Company – Synovus Financial Corp.
PCD – Purchased Credit Deteriorated
PCI – Purchased Credit Impaired
PD – Probability of Default
PPP Paycheck Protection Program established as part of the CARES Act and launched on April 3, 2020 by the SBA and Treasury
PSU – Performance Share Unit
RSU – Restricted Share Unit
SBA – Small Business Administration
SBIC – Small Business Investment Company
SEC – U.S. Securities and Exchange Commission
Securities Act – Securities Act of 1933, as amended
Series D Preferred Stock – Synovus' Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series D, $25 liquidation preference
Series E Preferred Stock – Synovus' Fixed-Rate Reset Non-Cumulative Perpetual Preferred Stock, Series E, $25 liquidation preference
SOFR – Secured Overnight Financing Rate
Synovus – Synovus Financial Corp.
Synovus Bank – A Georgia state-chartered bank and wholly-owned subsidiary of Synovus through which Synovus conducts its banking operations
Synovus' 2019 Form 10-K – Synovus' Annual Report on Form 10-K for the year ended December 31, 2019
Synovus Securities – Synovus Securities, Inc., a wholly-owned subsidiary of Synovus
Synovus Trust – Synovus Trust Company, N.A., a wholly-owned subsidiary of Synovus Bank
TDR – Troubled debt restructuring (as defined in ASC 310-40)
TJCA – U.S. Tax Cuts and Jobs Act of 2017
TSR – Total shareholder return
UPB – Unpaid principal balance
Visa – The Visa U.S.A., Inc. card association or its affiliates, collectively
Visa Class A shares – Class A shares of common stock issued by Visa are publicly traded shares which are not subject to restrictions on sale
Visa Class B shares – Class B shares of common stock issued by Visa which are subject to restrictions with respect to sale until all of the Covered Litigation has been settled. Class B shares will be convertible into Visa Class A shares using a then-current conversion ratio upon the lifting of restrictions with respect to sale of Visa Class B shares
Visa Derivative – A derivative contract with the purchaser of Visa Class B shares which provides for settlements between the purchaser and Synovus based upon a change in the ratio for conversion of Visa Class B shares into Visa Class A shares

iii



PART I. FINANCIAL INFORMATION
ITEM 1. - FINANCIAL STATEMENTS
SYNOVUS FINANCIAL CORP.
CONSOLIDATED BALANCE SHEETS
(unaudited)
(in thousands, except share and per share data)(in thousands, except share and per share data)June 30, 2020December 31, 2019(in thousands, except share and per share data)September 30, 2020December 31, 2019
ASSETSASSETSASSETS
Cash and due from banksCash and due from banks$572,169  $535,846  Cash and due from banks$578,026 $535,846 
Interest-bearing funds with Federal Reserve BankInterest-bearing funds with Federal Reserve Bank860,289  553,390  Interest-bearing funds with Federal Reserve Bank1,266,313 553,390 
Interest earning deposits with banksInterest earning deposits with banks20,719  20,635  Interest earning deposits with banks20,929 20,635 
Federal funds sold and securities purchased under resale agreementsFederal funds sold and securities purchased under resale agreements118,048  77,047  Federal funds sold and securities purchased under resale agreements120,095 77,047 
Total cash, cash equivalents, restricted cash, and restricted cash equivalents Total cash, cash equivalents, restricted cash, and restricted cash equivalents1,571,225  1,186,918   Total cash, cash equivalents, restricted cash, and restricted cash equivalents1,985,363 1,186,918 
Investment securities available for sale, at fair valueInvestment securities available for sale, at fair value7,197,493  6,778,670  Investment securities available for sale, at fair value7,566,525 6,778,670 
Loans held for sale (includes $266,306 and $115,173 measured at fair value, respectively)900,936  115,173  
Loans held for sale (includes $285,899 and $115,173 measured at fair value, respectively)Loans held for sale (includes $285,899 and $115,173 measured at fair value, respectively)745,160 115,173 
Loans, net of deferred fees and costsLoans, net of deferred fees and costs39,914,297  37,162,450  Loans, net of deferred fees and costs39,549,847 37,162,450 
Allowance for loan lossesAllowance for loan losses(588,648) (281,402) Allowance for loan losses(603,800)(281,402)
Loans, netLoans, net39,325,649  36,881,048  Loans, net38,946,047 36,881,048 
Cash surrender value of bank-owned life insuranceCash surrender value of bank-owned life insurance1,038,049  775,665  Cash surrender value of bank-owned life insurance1,044,046 775,665 
Premises and equipment, netPremises and equipment, net481,716  493,940  Premises and equipment, net471,208 493,940 
GoodwillGoodwill497,267  497,267  Goodwill452,390 497,267 
Other intangible assets, netOther intangible assets, net50,392  55,671  Other intangible assets, net47,752 55,671 
Receivable on unsettled securities sales1,289,116  —  
Other assetsOther assets1,770,146  1,418,930  Other assets1,782,047 1,418,930 
Total assetsTotal assets$54,121,989  $48,203,282  Total assets$53,040,538 $48,203,282 
LIABILITIES AND SHAREHOLDERS' EQUITYLIABILITIES AND SHAREHOLDERS' EQUITYLIABILITIES AND SHAREHOLDERS' EQUITY
LiabilitiesLiabilitiesLiabilities
Deposits:Deposits:Deposits:
Non-interest-bearing depositsNon-interest-bearing deposits$12,555,714  $9,439,485  Non-interest-bearing deposits$13,075,081 $9,439,485 
Interest-bearing depositsInterest-bearing deposits31,638,866  28,966,019  Interest-bearing deposits31,590,823 28,966,019 
Total depositsTotal deposits44,194,580  38,405,504  Total deposits44,665,904 38,405,504 
Federal funds purchased and securities sold under repurchase agreementsFederal funds purchased and securities sold under repurchase agreements225,576  165,690  Federal funds purchased and securities sold under repurchase agreements202,344 165,690 
Other short-term borrowingsOther short-term borrowings300,000  1,753,560  Other short-term borrowings400,000 1,753,560 
Long-term debtLong-term debt2,327,921  2,153,897  Long-term debt1,628,385 2,153,897 
Due on unsettled securities purchases922,952  —  
Other liabilitiesOther liabilities1,097,992  782,941  Other liabilities1,079,363 782,941 
Total liabilitiesTotal liabilities49,069,021  43,261,592  Total liabilities47,975,996 43,261,592 
Shareholders' EquityShareholders' EquityShareholders' Equity
Preferred stock - no par value; authorized 100,000,000 shares; issued 22,000,000Preferred stock - no par value; authorized 100,000,000 shares; issued 22,000,000537,145  537,145  Preferred stock - no par value; authorized 100,000,000 shares; issued 22,000,000537,145 537,145 
Common stock - $1.00 par value; authorized 342,857,143 shares; issued 167,405,730 and 166,800,623; outstanding 147,312,703 and 147,157,596167,406  166,801  
Common stock - $1.00 par value; authorized 342,857,143 shares; issued 167,410,950 and 166,800,623; outstanding 147,317,923 and 147,157,596Common stock - $1.00 par value; authorized 342,857,143 shares; issued 167,410,950 and 166,800,623; outstanding 147,317,923 and 147,157,596167,411 166,801 
Additional paid-in capitalAdditional paid-in capital3,826,726  3,819,336  Additional paid-in capital3,832,142 3,819,336 
Treasury stock, at cost; 20,093,027 and 19,643,027 sharesTreasury stock, at cost; 20,093,027 and 19,643,027 shares(731,806) (715,560) Treasury stock, at cost; 20,093,027 and 19,643,027 shares(731,806)(715,560)
Accumulated other comprehensive income, netAccumulated other comprehensive income, net202,970  65,641  Accumulated other comprehensive income, net174,914 65,641 
Retained earningsRetained earnings1,050,527  1,068,327  Retained earnings1,084,736 1,068,327 
Total shareholders’ equity5,052,968  4,941,690  
Total shareholders' equityTotal shareholders' equity5,064,542 4,941,690 
Total liabilities and shareholders' equityTotal liabilities and shareholders' equity$54,121,989  $48,203,282  Total liabilities and shareholders' equity$53,040,538 $48,203,282 
See accompanying notes to unaudited interim consolidated financial statements.
1


SYNOVUS FINANCIAL CORP.
CONSOLIDATED STATEMENTS OF INCOME
(unaudited)
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(in thousands, except per share data)(in thousands, except per share data)2020201920202019(in thousands, except per share data)2020201920202019
Interest income:Interest income:Interest income:
Loans, including feesLoans, including fees$401,997  $457,564  $829,334  $905,333  Loans, including fees$384,275 $463,437 $1,213,609 $1,368,769 
Investment securities available for saleInvestment securities available for sale44,935  52,794  96,588  102,732  Investment securities available for sale43,196 53,761 139,784 156,493 
Loans held for saleLoans held for sale1,914  752  2,706  1,165  Loans held for sale6,341 978 9,047 2,144 
Federal Reserve Bank balancesFederal Reserve Bank balances394  2,701  1,902  6,371  Federal Reserve Bank balances285 2,288 2,187 8,659 
Other earning assetsOther earning assets2,329  2,320  4,936  5,369  Other earning assets1,453 2,951 6,389 8,320 
Total interest incomeTotal interest income451,569  516,131  935,466  1,020,970  Total interest income435,550 523,415 1,371,016 1,544,385 
Interest expense:Interest expense:Interest expense:
DepositsDeposits56,474  92,700  142,476  180,383  Deposits43,194 94,082 185,670 274,466 
Federal funds purchased, securities sold under repurchase agreements, and other short-term borrowingsFederal funds purchased, securities sold under repurchase agreements, and other short-term borrowings1,778  7,294  7,710  10,757  Federal funds purchased, securities sold under repurchase agreements, and other short-term borrowings176 7,843 7,885 18,599 
Long-term debtLong-term debt16,751  18,875  35,454  35,392  Long-term debt15,190 19,393 50,645 54,785 
Total interest expenseTotal interest expense75,003  118,869  185,640  226,532  Total interest expense58,560 121,318 244,200 347,850 
Net interest incomeNet interest income376,566  397,262  749,826  794,438  Net interest income376,990 402,097 1,126,816 1,196,535 
Provision for credit losses(1)
Provision for credit losses(1)
141,851  12,119  300,573  35,688  
Provision for credit losses(1)
43,383 27,562 343,956 63,250 
Net interest income after provision for credit lossesNet interest income after provision for credit losses234,715  385,143  449,253  758,750  Net interest income after provision for credit losses333,607 374,535 782,860 1,133,285 
Non-interest revenue:Non-interest revenue:Non-interest revenue:
Service charges on deposit accountsService charges on deposit accounts15,567  21,994  36,255  42,853  Service charges on deposit accounts17,813 22,952 54,069 65,805 
Fiduciary and asset management feesFiduciary and asset management fees14,950  14,478  30,124  28,057  Fiduciary and asset management fees15,885 14,686 46,009 42,743 
Card feesCard fees9,186  11,161  20,136  22,037  Card fees10,823 12,297 30,959 34,334 
Brokerage revenueBrokerage revenue9,984  10,052  22,383  19,431  Brokerage revenue10,604 11,071 32,987 30,502 
Mortgage banking incomeMortgage banking income23,530  7,907  35,757  12,962  Mortgage banking income31,229 10,351 66,987 23,313 
Capital markets incomeCapital markets income6,050  8,916  17,294  14,161  Capital markets income5,690 7,396 22,984 21,557 
Income from bank-owned life insuranceIncome from bank-owned life insurance7,756  5,176  13,794  10,466  Income from bank-owned life insurance7,778 5,139 21,572 15,605 
Investment securities gains (losses), net69,409  (1,845) 78,144  (1,771) 
Investment securities (losses) gains, netInvestment securities (losses) gains, net(1,550)(3,731)76,594 (5,502)
Other non-interest revenueOther non-interest revenue17,052  11,968  23,454  20,989  Other non-interest revenue16,139 8,599 39,591 29,588 
Total non-interest revenueTotal non-interest revenue173,484  89,807  277,341  169,185  Total non-interest revenue114,411 88,760 391,752 257,945 
Non-interest expense:Non-interest expense:Non-interest expense:
Salaries and other personnel expenseSalaries and other personnel expense159,597  143,009  309,274  282,436  Salaries and other personnel expense154,994 142,516 464,268 424,952 
Net occupancy, equipment, and software expenseNet occupancy, equipment, and software expense41,727  39,851  83,921  78,245  Net occupancy, equipment, and software expense41,554 41,017 125,475 119,262 
Third-party processing and other servicesThird-party processing and other services21,366  19,118  42,846  36,875  Third-party processing and other services20,620 18,528 63,466 55,403 
Professional feesProfessional fees15,305  9,312  25,980  15,660  Professional fees13,377 9,719 39,358 25,379 
FDIC insurance and other regulatory feesFDIC insurance and other regulatory fees6,851  7,867  12,129  14,629  FDIC insurance and other regulatory fees6,793 7,242 18,922 21,872 
Goodwill impairmentGoodwill impairment44,877 44,877 
Merger-related expenseMerger-related expense—  7,401  —  57,140  Merger-related expense0 353 0 57,493 
Other operating expensesOther operating expenses39,295  37,568  86,271  71,552  Other operating expenses34,440 56,935 120,710 128,486 
Total non-interest expenseTotal non-interest expense284,141  264,126  560,421  556,537  Total non-interest expense316,655 276,310 877,076 832,847 
Income before income taxesIncome before income taxes124,058  210,824  166,173  371,398  Income before income taxes131,363 186,985 297,536 558,383 
Income tax expenseIncome tax expense30,866  54,640  34,461  95,028  Income tax expense39,789 51,259 74,250 146,287 
Net incomeNet income93,192  156,184  131,712  276,370  Net income91,574 135,726 223,286 412,096 
Less: Preferred stock dividendsLess: Preferred stock dividends8,291  3,150  16,581  6,300  Less: Preferred stock dividends8,291 8,291 24,872 14,591 
Net income available to common shareholdersNet income available to common shareholders$84,901  $153,034  $115,131  $270,070  Net income available to common shareholders$83,283 $127,435 $198,414 $397,505 
Net income per common share, basicNet income per common share, basic$0.58  $0.97  $0.78  $1.70  Net income per common share, basic$0.57 $0.84 $1.35 $2.53 
Net income per common share, dilutedNet income per common share, diluted0.57  0.96  0.78  1.68  Net income per common share, diluted0.56 0.83 1.34 2.51 
Weighted average common shares outstanding, basicWeighted average common shares outstanding, basic147,288  157,389  147,300  159,148  Weighted average common shares outstanding, basic147,314 152,238 147,304 156,819 
Weighted average common shares outstanding, dilutedWeighted average common shares outstanding, diluted147,733  159,077  148,067  160,908  Weighted average common shares outstanding, diluted147,976 154,043 148,037 158,595 
(1)    Beginning January 1, 2020, provision calculation is based on current expected credit loss methodology. Prior to January 1, 2020, calculation was based on incurred loss methodology.
See accompanying notes to unaudited interim consolidated financial statements.
2


SYNOVUS FINANCIAL CORP.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(unaudited)

Three Months Ended June 30,Three Months Ended September 30,
2020201920202019
(in thousands)(in thousands)Before-tax AmountIncome TaxNet of Tax AmountBefore-tax AmountIncome TaxNet of Tax Amount(in thousands)Before-tax AmountIncome TaxNet of Tax AmountBefore-tax AmountIncome TaxNet of Tax Amount
Net incomeNet income$124,058  $(30,866) $93,192  $210,824  $(54,640) $156,184  Net income$131,363 $(39,789)$91,574 $186,985 $(51,259)$135,726 
Unrealized gains (losses) on investment securities available for sale:Unrealized gains (losses) on investment securities available for sale:Unrealized gains (losses) on investment securities available for sale:
Net unrealized gains (losses) arising during the periodNet unrealized gains (losses) arising during the period(11,939) 3,092  (8,847) 89,459  (23,169) 66,290  Net unrealized gains (losses) arising during the period(29,428)7,622 (21,806)33,919 (8,786)25,133 
Reclassification adjustment for realized (gains) losses included in net incomeReclassification adjustment for realized (gains) losses included in net income(69,409) 17,977  (51,432) 1,845  (478) 1,367  Reclassification adjustment for realized (gains) losses included in net income1,550 (401)1,149 3,731 (966)2,765 
Net changeNet change(81,348) 21,069  (60,279) 91,304  (23,647) 67,657  Net change(27,878)7,221 (20,657)37,650 (9,752)27,898 
Unrealized gains (losses) on derivative instruments designated as cash flow hedges:Unrealized gains (losses) on derivative instruments designated as cash flow hedges:Unrealized gains (losses) on derivative instruments designated as cash flow hedges:
Net unrealized gains (losses) arising during the periodNet unrealized gains (losses) arising during the period8,823  (2,285) 6,538  —  —  —  Net unrealized gains (losses) arising during the period(8,954)2,319 (6,635)(1,182)306 (876)
Reclassification adjustment for realized (gains) losses included in net incomeReclassification adjustment for realized (gains) losses included in net income(270) 70  (200) —  —  —  Reclassification adjustment for realized (gains) losses included in net income(1,031)267 (764)
Net changeNet change8,553  (2,215) 6,338  —  —  —  Net change(9,985)2,586 (7,399)(1,182)306 (876)
Post-retirement unfunded health benefit:Post-retirement unfunded health benefit:Post-retirement unfunded health benefit:
Actuarial gains (losses) arising during the periodActuarial gains (losses) arising during the period0 0 0 (510)132 (378)
Reclassification adjustment for realized (gains) losses included in net incomeReclassification adjustment for realized (gains) losses included in net income—  —  —  (35)  (26) Reclassification adjustment for realized (gains) losses included in net income0 0 0 
Net changeNet change0 0 0 (510)132 (378)
Total other comprehensive income (loss)Total other comprehensive income (loss)$(72,795) $18,854  $(53,941) $91,269  $(23,638) $67,631  Total other comprehensive income (loss)$(37,863)$9,807 $(28,056)$35,958 $(9,314)$26,644 
Comprehensive incomeComprehensive income$39,251  $223,815  Comprehensive income$63,518 $162,370 
Six Months Ended June 30,Nine Months Ended September 30,
2020201920202019
(in thousands)(in thousands)Before-tax AmountTax EffectNet of Tax AmountBefore-tax AmountTax EffectNet of Tax Amount(in thousands)Before-tax AmountIncome TaxNet of Tax AmountBefore-tax AmountIncome TaxNet of Tax Amount
Net incomeNet income$166,173  $(34,461) $131,712  $371,398  $(95,028) $276,370  Net income$297,536 $(74,250)$223,286 $558,383 $(146,287)$412,096 
Unrealized gains (losses) on investment securities available for sale:Unrealized gains (losses) on investment securities available for sale:Unrealized gains (losses) on investment securities available for sale:
Net unrealized gains (losses) arising during the periodNet unrealized gains (losses) arising during the period146,403  (37,919) 108,484  192,241  (49,788) 142,453  Net unrealized gains (losses) arising during the period116,975 (30,297)86,678 226,160 (58,574)167,586 
Reclassification adjustment for realized (gains) losses included in net incomeReclassification adjustment for realized (gains) losses included in net income(78,144) 20,239  (57,905) 1,771  (459) 1,312  Reclassification adjustment for realized (gains) losses included in net income(76,594)19,838 (56,756)5,502 (1,425)4,077 
Net changeNet change68,259  (17,680) 50,579  194,012  (50,247) 143,765  Net change40,381 (10,459)29,922 231,662 (59,999)171,663 
Unrealized gains (losses) on derivative instruments designated as cash flow hedges:Unrealized gains (losses) on derivative instruments designated as cash flow hedges:Unrealized gains (losses) on derivative instruments designated as cash flow hedges:
Net unrealized gains (losses) arising during the periodNet unrealized gains (losses) arising during the period117,462  (30,423) 87,039  —  —  —  Net unrealized gains (losses) arising during the period108,508 (28,104)80,404 (1,182)306 (876)
Reclassification adjustment for realized (gains) losses included in net incomeReclassification adjustment for realized (gains) losses included in net income(390) 101  (289) —  —  —  Reclassification adjustment for realized (gains) losses included in net income(1,421)368 (1,053)
Net changeNet change117,072  (30,322) 86,750  —  —  —  Net change107,087 (27,736)79,351 (1,182)306 (876)
Post-retirement unfunded health benefit:Post-retirement unfunded health benefit:Post-retirement unfunded health benefit:
Reclassification adjustment for net gains realized in net income—  —  —  (70) 14  (56) 
Other comprehensive income (loss)$185,331  $(48,002) $137,329  $193,942  $(50,233) $143,709  
Actuarial gains (losses) arising during the periodActuarial gains (losses) arising during the period0 0 0 (510)132 (378)
Reclassification adjustment for realized (gains) losses included in net incomeReclassification adjustment for realized (gains) losses included in net income0 0 0 (70)14 (56)
Net changeNet change0 0 0 (580)146 (434)
Total other comprehensive income (loss)Total other comprehensive income (loss)$147,468 $(38,195)$109,273 $229,900 $(59,547)$170,353 
Comprehensive incomeComprehensive income$269,041  $420,079  Comprehensive income$332,559 $582,449 
See accompanying notes to unaudited interim consolidated financial statements.
3


SYNOVUS FINANCIAL CORP.
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY
(unaudited)
(in thousands, except per share data)(in thousands, except per share data)Preferred StockCommon
Stock
Additional
Paid-in
Capital
Treasury
Stock
Accumulated
Other
Comprehensive
Income (Loss)
Retained EarningsTotal(in thousands, except per share data)Preferred StockCommon
Stock
Additional
Paid-in
Capital
Treasury
Stock
Accumulated
Other
Comprehensive
Income (Loss)
Retained EarningsTotal
Balance, April 1, 2020$537,145  $167,360  $3,821,357  $(731,806) $256,911  $1,014,238  $5,065,205  
Balance, July 1, 2020Balance, July 1, 2020$537,145 $167,406 $3,826,726 $(731,806)$202,970 $1,050,527 $5,052,968 
Net incomeNet income—  —  —  —  —  93,192  93,192  Net income     91,574 91,574 
Other comprehensive loss, net of income taxesOther comprehensive loss, net of income taxes—  —  —  —  (53,941) —  (53,941) Other comprehensive loss, net of income taxes    (28,056) (28,056)
Cash dividends declared on common stock - $0.33 per shareCash dividends declared on common stock - $0.33 per share—  —  —  —  —  (48,612) (48,612) Cash dividends declared on common stock - $0.33 per share     (48,614)(48,614)
Cash dividends declared on preferred stock(2)
Cash dividends declared on preferred stock(2)
—  —  —  —  —  (8,291) (8,291) 
Cash dividends declared on preferred stock(2)
     (8,291)(8,291)
Restricted share unit vesting and taxes paid related to net share settlementRestricted share unit vesting and taxes paid related to net share settlement—  34  (181) —  —  —  (147) Restricted share unit vesting and taxes paid related to net share settlement 2 434   (460)(24)
Stock options exercised—  12  200  —  —  —  212  
Stock options exercised, netStock options exercised, net 3 30    33 
Share-based compensation expenseShare-based compensation expense—  —  5,350  —  —  —  5,350  Share-based compensation expense  4,952    4,952 
Balance at June 30, 2020$537,145  $167,406  $3,826,726  $(731,806) $202,970  $1,050,527  $5,052,968  
Balance at September 30, 2020Balance at September 30, 2020$537,145 $167,411 $3,832,142 $(731,806)$174,914 $1,084,736 $5,064,542 
Balance, April 1, 2019$195,140  $165,929  $3,794,262  $(319,898) $(18,342) $780,662  $4,597,753  
Balance, July 1, 2019Balance, July 1, 2019$195,140 $166,080 $3,801,748 $(344,901)$49,289 $886,460 $4,753,816 
Net incomeNet income—  —  —  —  —  156,184  156,184  Net income— — — — — 135,726 135,726 
Other comprehensive income, net of income taxesOther comprehensive income, net of income taxes—  —  —  —  67,631  —  67,631  Other comprehensive income, net of income taxes— — — — 26,644 — 26,644 
Cash dividends declared on common stock - $0.30 per shareCash dividends declared on common stock - $0.30 per share—  —  —  —  —  (47,236) (47,236) Cash dividends declared on common stock - $0.30 per share— — — — — (44,476)(44,476)
Cash dividends declared on preferred stock(2)
Cash dividends declared on preferred stock(2)
—  —  —  —  —  (3,150) (3,150) 
Cash dividends declared on preferred stock(2)
— — — — — (8,291)(8,291)
Issuance of Series E Preferred Stock, net of issuance costsIssuance of Series E Preferred Stock, net of issuance costs341,410 — — — — — 341,410 
Repurchases of common stock including costs to repurchaseRepurchases of common stock including costs to repurchase—  —  —  (25,003) —  —  (25,003) Repurchases of common stock including costs to repurchase— — — (343,690)— — (343,690)
Restricted share unit vesting and taxes paid related to net share settlementRestricted share unit vesting and taxes paid related to net share settlement—  50  (281) —  —  —  (231) Restricted share unit vesting and taxes paid related to net share settlement— 219 — — (326)(98)
Stock options exercised—  101  1,786  —  —  —  1,887  
Stock options exercised, netStock options exercised, net— 112 2,514 — — — 2,626 
Warrants exercised with net settlement and common stock reissuedWarrants exercised with net settlement and common stock reissued— — (8,494)8,510 — (16)
Share-based compensation expenseShare-based compensation expense—  —  5,981  —  —  —  5,981  Share-based compensation expense— — 5,171 — — — 5,171 
Balance at June 30, 2019$195,140  $166,080  $3,801,748  $(344,901) $49,289  $886,460  $4,753,816  
Balance at September 30, 2019Balance at September 30, 2019$536,550 $166,201 $3,801,158 $(680,081)$75,933 $969,077 $4,868,838 
4


(in thousands, except per share data)(in thousands, except per share data)Preferred StockCommon
Stock
Additional
Paid-in
Capital
Treasury
Stock
Accumulated
Other
Comprehensive
Income (Loss)
Retained EarningsTotal(in thousands, except per share data)Preferred StockCommon
Stock
Additional
Paid-in
Capital
Treasury
Stock
Accumulated
Other
Comprehensive
Income (Loss)
Retained EarningsTotal
Balance, December 31, 2019Balance, December 31, 2019$537,145  $166,801  $3,819,336  $(715,560) $65,641  $1,068,327  $4,941,690  Balance, December 31, 2019$537,145 $166,801 $3,819,336 $(715,560)$65,641 $1,068,327 $4,941,690 
Cumulative-effect of change in accounting principle for financial instruments - credit losses (ASU 2016-13), net of tax(1)
Cumulative-effect of change in accounting principle for financial instruments - credit losses (ASU 2016-13), net of tax(1)
—  —  —  —  —  (35,721) (35,721) 
Cumulative-effect of change in accounting principle for financial instruments - credit losses (ASU 2016-13), net of tax(1)
     (35,721)(35,721)
Net incomeNet income—  —  —  —  —  131,712  131,712  Net income     223,286 223,286 
Other comprehensive income, net of income taxesOther comprehensive income, net of income taxes—  —  —  —  137,329  —  137,329  Other comprehensive income, net of income taxes    109,273  109,273 
Cash dividends declared on common stock - $0.66 per share—  —  —  —  —  (97,210) (97,210) 
Cash dividends declared on common stock - $0.99 per shareCash dividends declared on common stock - $0.99 per share     (145,824)(145,824)
Cash dividends declared on preferred stock(3)
Cash dividends declared on preferred stock(3)
—  —  —  —  —  (16,581) (16,581) 
Cash dividends declared on preferred stock(3)
     (24,872)(24,872)
Repurchases of common stock including costs to repurchaseRepurchases of common stock including costs to repurchase—  —  —  (16,246) —  —  (16,246) Repurchases of common stock including costs to repurchase   (16,246)  (16,246)
Restricted share unit vesting and taxes paid related to net share settlementRestricted share unit vesting and taxes paid related to net share settlement—  379  (7,783) —  —  —  (7,404) Restricted share unit vesting and taxes paid related to net share settlement 381 (7,349)  (460)(7,428)
Stock options exercised—  226  6,253  —  —  —  6,479  
Stock options exercised, netStock options exercised, net 229 6,282    6,511 
Share-based compensation expenseShare-based compensation expense—  —  8,920  —  —  —  8,920  Share-based compensation expense  13,873    13,873 
Balance at June 30, 2020$537,145  $167,406  $3,826,726  $(731,806) $202,970  $1,050,527  $5,052,968  
Balance at September 30, 2020Balance at September 30, 2020$537,145 $167,411 $3,832,142 $(731,806)$174,914 $1,084,736 $5,064,542 
Balance, December 31, 2018Balance, December 31, 2018$195,140  $143,300  $3,060,561  $(1,014,746) $(94,420) $843,767  $3,133,602  Balance, December 31, 2018$195,140 $143,300 $3,060,561 $(1,014,746)$(94,420)$843,767 $3,133,602 
Cumulative-effect of change in accounting principle for leases (ASU 2016-02), net of tax
Cumulative-effect of change in accounting principle for leases (ASU 2016-02), net of tax
—  —  —  —  —  4,270  4,270  
Cumulative-effect of change in accounting principle for leases (ASU 2016-02), net of tax
— — — — — 4,270 4,270 
Net incomeNet income—  —  —  —  —  276,370  276,370  Net income— — — — — 412,096 412,096 
Other comprehensive income, net of income taxesOther comprehensive income, net of income taxes—  —  —  —  143,709  —  143,709  Other comprehensive income, net of income taxes— — — — 170,353 — 170,353 
FCB Acquisition:FCB Acquisition:FCB Acquisition:
Issuance of common stock, net of issuance costsIssuance of common stock, net of issuance costs—  22,043  682,103  —  —  —  704,146  Issuance of common stock, net of issuance costs— 22,043 682,103 — — — 704,146 
Common stock reissuedCommon stock reissued—  —  —  1,014,746  —  (137,176) 877,570  Common stock reissued— — — 1,014,746 — (137,176)877,570 
Fair value of exchanged equity awards and warrants attributed to purchase priceFair value of exchanged equity awards and warrants attributed to purchase price—  —  43,972  —  —  —  43,972  Fair value of exchanged equity awards and warrants attributed to purchase price— — 43,972 — — — 43,972 
Cash dividends declared on common stock - $0.60 per share—  —  —  —  —  (94,471) (94,471) 
Cash dividends declared on common stock - $0.90 per shareCash dividends declared on common stock - $0.90 per share— — — — — (138,947)(138,947)
Cash dividends declared on preferred stock(3)
Cash dividends declared on preferred stock(3)
—  —  —  —  —  (6,300) (6,300) 
Cash dividends declared on preferred stock(3)
— — — — — (14,591)(14,591)
Issuance of Series E Preferred Stock, net of issuance costsIssuance of Series E Preferred Stock, net of issuance costs341,410 — — — — — 341,410 
Repurchases of common stock including costs to repurchaseRepurchases of common stock including costs to repurchase—  —  —  (345,170) —  —  (345,170) Repurchases of common stock including costs to repurchase— — — (688,860)— — (688,860)
Restricted share unit vesting and taxes paid related to net share settlementRestricted share unit vesting and taxes paid related to net share settlement—  285  (8,928) —  —  —  (8,643) Restricted share unit vesting and taxes paid related to net share settlement— 294 (8,709)— — (326)(8,741)
Stock options/warrants exercised, netStock options/warrants exercised, net—  452  7,815  269  —  —  8,536  Stock options/warrants exercised, net— 564 10,598 — — 11,162 
Warrants exercised with net settlement and common stock reissuedWarrants exercised with net settlement and common stock reissued— — (8,763)8,779 — (16)
Share-based compensation expenseShare-based compensation expense—  —  16,225  —  —  —  16,225  Share-based compensation expense— — 21,396 — — — 21,396 
Balance at June 30, 2019$195,140  $166,080  $3,801,748  $(344,901) $49,289  $886,460  $4,753,816  
Balance at September 30, 2019Balance at September 30, 2019$536,550 $166,201 $3,801,158 $(680,081)$75,933 $969,077 $4,868,838 
(1)    For additional information, see "Part I - Item 1. Financial Statements and Supplementary Data - Note 1 - Basis of Presentation" in this Report.
(2)    For the three months ended JuneSeptember 30, 2020, dividends per share were $0.39 and $0.37 for Series D and Series E Preferred Stock, respectively. For the three months ended JuneSeptember 30, 2019, dividends per share were $0.39 and $0.37 for Series D and Series E Preferred Stock.Stock, respectively.
(3)    For the sixnine months ended JuneSeptember 30, 2020, dividends per share were $0.78$1.17 and $0.74$1.11 for Series D and Series E Preferred Stock, respectively. For the sixnine months ended JuneSeptember 30, 2019, dividends per share were $0.78$1.17 and $0.37 for Series D and Series E Preferred Stock.Stock, respectively.
See accompanying notes to unaudited interim consolidated financial statements.
5


SYNOVUS FINANCIAL CORP.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited)
Six Months Ended June 30,
(in thousands)20202019
Operating Activities
Net income$131,712  $276,370  
Adjustments to reconcile net income to net cash (used) provided by operating activities:
Provision for credit losses300,573  35,688  
Depreciation, amortization, and accretion, net49,921  11,446  
Deferred income tax (benefit) expense(54,741) 27,539  
Originations of loans held for sale(1,806,895) (325,109) 
Proceeds from sales of loans held for sale1,045,342  287,648  
Gain on sales of loans held for sale, net(25,785) (8,286) 
Increase in other assets(1)
(1,631,678) (22,191) 
Increase (decrease) in other liabilities(1)
1,175,881  (45,265) 
Investment securities (gains) losses, net(78,144) 1,771  
Loss on early extinguishment of debt1,904  —  
Share-based compensation expense8,920  16,225  
Net cash (used in) provided by operating activities(882,990) 255,836  
Investing Activities
Net cash received in business combination, net of cash paid—  201,100  
Proceeds from maturities and principal collections of investment securities available for sale930,004  444,865  
Proceeds from sales of investment securities available for sale2,682,861  1,746,673  
Purchases of investment securities available for sale(3,890,074) (2,717,383) 
Proceeds from sales of equity securities23,141  —  
Proceeds from sales of loans17,969  44,229  
Proceeds from sales of other real estate and other assets10,373  8,255  
Net increase in loans(2,748,040) (970,160) 
Net redemptions (purchases) of Federal Home Loan Bank stock71,272  (43,775) 
Net purchases of Federal Reserve Bank stock(454) (24,239) 
Net (purchases) proceeds from settlement of bank-owned life insurance policies(249,273) 656  
Net increase in premises and equipment(20,186) (31,767) 
Net cash used in investing activities(3,172,407) (1,341,546) 
Financing Activities
Net increase in deposits5,788,189  337,552  
Net increase in federal funds purchased and securities sold under repurchase agreements59,886  6,650  
Net change in other short-term borrowings(1,453,560) 680,000  
Repayments and redemption of long-term debt(1,076,759) —  
Proceeds from issuance of long-term debt, net1,248,441  497,045  
Dividends paid to common shareholders(92,741) (76,203) 
Dividends paid to preferred shareholders(16,581) (6,300) 
Stock options and warrants exercised6,479  8,536  
Repurchase of common stock(16,246) (345,170) 
Taxes paid related to net share settlement of equity awards(7,404) (8,643) 
Net cash provided by financing activities4,439,704  1,093,467  
Increase in cash and cash equivalents including restricted cash384,307  7,757  
Cash, cash equivalents, restricted cash, and restricted cash equivalents at beginning of period1,186,918  1,143,564  
Cash, cash equivalents, restricted cash, and restricted cash equivalents at end of period$1,571,225  $1,151,321  
Supplemental Disclosures:
Income taxes paid$257  $62,913  
Interest paid194,687  221,475  
Non-cash Activities
Common stock issued, treasury stock reissued, equity awards/warrants exchanged to acquire FCB—  1,625,688  
Loans foreclosed and transferred to other real estate2,013  7,586  
Loans transferred to loans held for sale at fair value933,353  47,927  
Dividends declared on common stock during the period but paid after period-end48,612  47,236  
Dividends declared on preferred stock during the period but paid after period-end5,141  —  
(1) Increase in other assets includes $1.29 billion for receivable on unsettled securities sales, and increase in other liabilities includes $923.0 million for amount due on unsettled securities purchases.
Nine Months Ended September 30,
(in thousands)20202019
Operating Activities
Net income$223,286 $412,096 
Adjustments to reconcile net income to net cash (used) provided by operating activities:
Provision for credit losses343,956 63,250 
Depreciation, amortization, and accretion, net77,385 8,969 
Deferred income tax (benefit) expense(60,433)42,594 
Originations of loans held for sale(2,221,302)(603,086)
Proceeds from sales of loans held for sale1,657,738 527,354 
Gain on sales of loans held for sale, net(50,001)(15,453)
Increase in other assets(397,220)(135,448)
Increase in other liabilities234,018 32,345 
Investment securities (gains) losses, net(76,594)5,502 
Goodwill impairment44,877 
Loss on early extinguishment of debt2,057 4,592 
Share-based compensation expense13,873 21,396 
Net cash (used in) provided by operating activities(208,360)364,111 
Investing Activities
Net cash received in business combination, net of cash paid0 201,100 
Proceeds from maturities and principal collections of investment securities available for sale1,567,889 780,538 
Proceeds from sales of investment securities available for sale3,932,368 2,456,137 
Purchases of investment securities available for sale(6,180,812)(3,614,139)
Proceeds from sales of equity securities23,141 
Proceeds from sales of loans1,293,366 71,530 
Proceeds from sales of other real estate and other assets18,204 15,859 
Net increase in loans(3,703,203)(1,278,772)
Net redemptions (purchases) of Federal Home Loan Bank stock96,772 (75,735)
Net purchases of Federal Reserve Bank stock(454)(45,856)
Net (purchases) proceeds from settlement of bank-owned life insurance policies(248,023)15,208 
Net increase in premises and equipment(22,786)(40,195)
Net cash used in investing activities(3,223,538)(1,514,325)
Financing Activities
Net increase in deposits6,259,108 (185,362)
Net increase in federal funds purchased and securities sold under repurchase agreements36,655 (69,412)
Net change in other short-term borrowings(1,353,560)1,582,000 
Repayments and redemption of long-term debt(1,776,913)(157,226)
Proceeds from issuance of long-term debt, net1,248,441 497,045 
Dividends paid to common shareholders(141,353)(123,446)
Dividends paid to preferred shareholders(24,872)(9,450)
Proceeds from issuance of Preferred stock0 341,410 
Stock options and warrants exercised6,511 11,162 
Repurchase of common stock(16,246)(688,860)
Taxes paid related to net share settlement of equity awards(7,428)(8,741)
Net cash provided by financing activities4,230,343 1,189,120 
Increase in cash and cash equivalents including restricted cash798,445 38,906 
Cash, cash equivalents, restricted cash, and restricted cash equivalents at beginning of period1,186,918 1,143,564 
Cash, cash equivalents, restricted cash, and restricted cash equivalents at end of period$1,985,363 $1,182,470 
Supplemental Disclosures:
Income taxes paid$68,253 $88,480 
Interest paid268,046 350,388 
Non-cash Activities
Common stock issued, treasury stock reissued, equity awards/warrants exchanged to acquire FCB0 1,625,688 
Loans foreclosed and transferred to other real estate2,163 14,084 
Loans transferred to loans held for sale at fair value46,178 
Dividends declared on common stock during the period but paid after period-end48,614 44,476 
Dividends declared on preferred stock during the period but paid after period-end5,141 5,141 
See accompanying notes to unaudited interim consolidated financial statements.
6


Notes to Unaudited Interim Consolidated Financial Statements
Note 1 - Basis of Presentation and Accounting Policies
General
The accompanying unaudited interim consolidated financial statements of Synovus Financial Corp. include the accounts of the Parent Company and its consolidated subsidiaries. Synovus Financial Corp. is a financial services company based in Columbus, Georgia. Through its wholly-owned subsidiary, Synovus Bank, a Georgia state-chartered bank that is a member of the Federal Reserve System, the Company provides commercial and retail banking in addition to a full suite of specialized products and services including private banking, treasury management, wealth management, premium finance, asset-based lending, structured lending, and international banking. Synovus Bank is positioned in markets in the Southeast, with 293292 branches and 389 ATMs in Alabama, Florida, Georgia, South Carolina, and Tennessee.
The accompanying unaudited interim consolidated financial statements have been prepared in accordance with the instructions to the SEC Form 10-Q and Article 10 of Regulation S-X; therefore, they do not include all information and footnotes necessary for a fair presentation of financial position, results of operations, comprehensive income, and cash flows in conformity with GAAP. All adjustments consisting of normally recurring accruals that, in the opinion of management, are necessary for a fair presentation of the consolidated financial position and results of operations for the periods covered by this Report have been included. The accompanying unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and related notes appearing in Synovus' 2019 Form 10-K.
Reclassifications
Prior periods' consolidated financial statements are reclassified whenever necessary to conform to the current periods' presentation.
Use of Estimates in the Preparation of Financial Statements
In preparing the consolidated financial statements in accordance with GAAP, management is required to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities as of the date of the respective consolidated balance sheets and the reported amounts of revenues and expenses for the periods presented. Actual results could differ significantly from those estimates.
Material estimates that are particularly susceptible to change relate to the determination of the ACL; estimates of fair value, including goodwill impairment assessment; income taxes; and contingent liabilities.
Non-TDR Modifications due to COVID-19
Coronavirus Aid, Relief, and Economic Security Act (CARES Act)
The U.S. has been operating under a presidentially declared state of emergency since March 13, 2020 ("National Emergency"). On March 27, 2020, the CARES Act was signed into law. Among other emergency measures aimed to lessen the impact of COVID-19, the CARES Act creates a forbearance program for federally backed mortgage loans, protects borrowers from negative credit reporting due to loan accommodations related to the National Emergency, and provides financial institutions the option to temporarily suspend certain requirements under GAAP related to TDRs for a limited period of time to account for the effects of COVID-19.
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Regulatory agencies have encouraged financial institutions to work prudently with borrowers who are or may be unable to meet their contractual payment obligations because of COVID-19. In the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (initially issued on March 22, 2020 and revised on April 7, 2020), for example, the regulatory agencies expressed their view of loan modification programs as positive actions that may mitigate adverse effects on borrowers due to COVID-19 and their unwillingness to criticize institutions for working with borrowers in a safe and sound manner. Moreover, the Interagency Statement provided that eligible loan modifications related to COVID-19 may be accounted for under section 4013 of the CARES Act or in accordance with ASC 310-40. Section 4013 of the CARES Act allows banks to elect to not consider loan modifications related to COVID-19 that are made between March 1, 2020 and the earlier of December 31, 2020, or 60 days after the National Emergency ends to borrowers that are current (i.e., less than 30 days past due as of December 31, 2019) as TDRs. The regulatory agencies further stated that performing loans granted payment deferrals due to COVID-19 are not considered past due or non-accrual. FASB confirmed the foregoing regulatory agencies' view, that such short-term modificationsmodifications (e.g., six months) made on a good-faith basis in response to COVID-19 for borrowers who are current are not TDRs.TDRs. As such, beginningbeginning in late March 2020, Synovus provided relief programs consisting primarily of 90-day payment deferral relief of principal and interest P&I to borrowers negatively impacted by COVID-19 and has primarily accounted for these loan modifications in accordance with ASC 310-40. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" to the consolidated financial statements of Synovus' 2019 Form 10-K for information on Synovus' TDR policy. During the third quarter, upon
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evaluation of facts and circumstances, the CARES Act was elected for certain loan modifications that met the criteria of section 4013 of the CARES Act. The deferred payments along with interest accrued during the deferral period are generally due and payable on the maturity date of the existingexisting loan. Based on the terms of the deferral relief program which did not provide for forgiveness of interest, Synovus has recognized interest income on loans during the deferral period.
U.S. Small Business Administration Paycheck Protection Program (PPP)
Synovus is participating in the Paycheck Protection Program, (PPP), which is a loan program that originated from the CARES Act and was subsequently expanded by the Paycheck Protection Program and Health Care Enhancement Act ("PPPHCEA Act"). The PPP is designed to provide U.S. small businesses with cash-flow assistance through loans guaranteed by the SBA. If the borrower meets certain criteria and uses the proceeds toward certain eligible expenses in accordance with the requirements of the PPP, the borrower's obligation to repay the loan can be forgiven up to the full principal amount of the loan and any accrued interest. Upon borrower forgiveness, the SBA pays the Company for the principal and accrued interest owed on the loan. If the full principal of the loan is not forgiven, the loan will operate according to the original loan terms with the SBA guaranty remaining. As of June 30, 2020,Under this program, Synovus had provided nearly $2.9 billion in funding to close to 19,000 customers through the PPP.customers. The average PPP loan was approximately $150 thousand, and the customers that received those loans employ over 335 thousand individuals. As compensation for originating the loans, the Company receives lender processing fees from the SBA ranging from 1% to 5%, based on the size of the loan, which are deferred and will bebe amortized over the loans' contractual lives and recognized as interest income. Upon forgiveness of a loan by the SBA, any unrecognized net deferred fees related to the loan will be recognized as interest income in that period.

the period the SBA forgiveness payment is received.
Recently Adopted Accounting Standards
ASU 2016-13, Financial Instruments-Credit Losses (ASC 326). On January 1, 2020, Synovus adopted ASU 2016-13 (and all subsequent ASUs on this topic), which replaces the existing incurred loss impairment guidance with an expected credit loss methodology (referred to as CECL). CECL requires management’s estimate of credit losses over the full remaining expected life of loans and other financial instruments and for Synovus, applies to loans, unfunded loan commitments, accrued interest receivable, and available for sale debt securities. Upon adoption, Synovus applied the modified retrospective approach and recorded an after-tax cumulative-effect adjustment to beginning retained earnings for non-PCD assets (formerly non-PCI assets) and unfunded commitments of $35.7 million. Additionally, an initial estimate of expected credit losses on PCD assets (formerly PCI or ASC 310-30) was recognized with an offset to the cost basis of the related loans of $62.2 million. As permitted by transition guidance, Synovus did not reassess whether PCI assets met the criteria of PCD assets as of the adoption date. The remaining non-credit discount (based on the adjusted amortized cost basis) will be accreted into interest income. Results for reporting periods after adoption are presented under ASC 326 while prior period amounts continue to be reported in accordance with previously applicable GAAP.


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The following table illustrates the impact of ASC 326 adoption:
As of January 1, 2020
in thousandsPre-ASC 326 AdoptionImpact of ASC 326 AdoptionAs Reported under ASC 326
Assets
Allowance for loan losses:
Commercial and industrial$145,782 $(2,310)$143,472 
Commercial real estate67,430 (651)66,779 
Consumer68,190 85,955 154,145 
Total allowance for loan losses$281,402 $82,994 $364,396 
Liabilities
Reserve for unfunded commitments$1,375 $27,440 $28,815 
Allowance for credit losses$282,777 $110,434 $393,211 
The following table illustrates the distribution of the ASC 326 adoption impact to loans and equity:
As of January 1, 2020
in thousandsPre-ASC 326 AdoptionImpact of ASC 326 AdoptionAs Reported under ASC 326
Loans, net$36,881,048 $(20,767)$36,860,281 
Retained earnings1,068,327 (35,721)1,032,606 
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On March 27,August 26, 2020, the federal banking regulators issued a final rule (following an interim final rule updating CECL transition options, whichissued on March 27, 2020) that allows electing banking organizations that adopt CECL during 2020 to delay an estimate ofmitigate the effectestimated effects of CECL on regulatory capital for up to two years, followed by a three-year phase-in transition period. June 30, 2020 regulatoryRegulatory capital ratios in 2020 reflect Synovus' election of the five-year transition provision.
In conjunction with the adoption of ASC 326, the following are additional disclosures about our significant accounting policies related to CECL.
Investment Securities Available for Sale
Investment securities available for sale are carried at fair value with unrealized gains and losses, net of the related tax effect, excluded from earnings and reported as a separate component of shareholders' equity within accumulated other comprehensive income (loss) until realized.
For investment securities available for sale in an unrealized loss position, if Synovus has an intention to sell the security, or it is more likely than not that the security will be required to be sold prior to recovery, the security is written down to its fair value. The write down is charged against the ACL with any additional impairment recorded in earnings. If the aforementioned criteria is not met, Synovus performs a quarterly assessment of its available for sale debt securities to determine if the decline in fair value of a security below its amortized cost is related to credit losses or other factors. Management considers the extent to which fair value is less than amortized cost, the issuer of the security, any changes to the rating of the security by a rating agency, and adverse conditions specifically related to the security, among other factors. In assessing whether credit related impairment exists, the present value of cash flows expected to be collected from the security is compared to the security's amortized cost. If the present value of cash flows expected to be collected is less than the security's amortized cost basis, the difference is attributable to credit losses. For such differences, Synovus records an ACL with an offset to provision for credit losses expense. Synovus limits the ACL recorded to the amount the security's fair value is less than the amortized cost basis. Impairment losses related to other factors are recognized in other comprehensive income (loss).
Accrued interest on available for sale debt securities is excluded from the ACL determination and is recognized within other assets on the consolidated balance sheets. Available-for-sale debt securities are placed on non-accrual status when we no longer expect to receive all contractual amounts due, which is generally at 90 days past due. Accrued interest receivable is reversed against interest income when a security is placed on non-accrual status. Accordingly, we do not recognize an allowance for credit loss against accrued interest receivable.
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Loans Held for Investment and Interest Income
Loans the Company has the intent and ability to hold for the foreseeable future are reported at principal amounts outstanding less amounts charged off, net of deferred fees and costs, and purchase premiums/discounts. Interest income, net deferred fees, and purchase premium/discount amortization/accretion on loans, are recognized on a level yield basis.
Allowance for Credit Losses for Loans Held for Investment (ALL)
The allowance for credit losses on loans held for investment are included in the ALL and represent management's estimate of credit losses expected over the life of the loans included in Synovus' existing loans held for investment portfolio. Changes to the allowance are recorded through a provision for credit losses and reduced by loans charged-off, net of recoveries. Determining the appropriateness of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain.
Accrued but uncollected interest is recorded in other assets on the consolidated balance sheets. In general, the Company does not record an ACL for accrued interest receivables as allowable per ASC 326-20-30-5A as Synovus' non-accrual policies result in the timely write-off of accrued but uncollected interest.
Credit loss measurement
Synovus' loan loss estimation process includes procedures to appropriately consider the unique characteristics of its loan portfolio segments (C&I, CRE and consumer). These segments are further disaggregated into loan classes, the level at which credit quality is assessed and monitored (as described in the subsequent sections).
The ALL is measured on a collective (pool) basis when similar risk characteristics exist. Loans are grouped based upon the nature of the loan type and are further segregated based upon the individual loan risk ratings. Credit loss assumptions are primarily estimated using a DCF model applied to the aforementioned loan groupings. This model calculates an expected life-of-loan loss percentage for each loan category by considering the forecasted PD, which is the probability that a borrower will default, adjusted for relevant forecasted macroeconomic factors, and LGD, which is the estimate of the amount of net loss in the event of default.
Expected credit losses are estimated over the contractual term of the loan, adjusted for expected prepayments and curtailments when appropriate. Management's determination of the contract term excludes expected extensions, renewals, and
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modifications unless either of the following applies: there is a reasonable expectation at the reporting date that a TDR will be executed with an individual borrower, or an extension or renewal option is included in the contract at the reporting date that is not unconditionally cancellable by Synovus.
To the extent the lives of the loans in the portfolio extend beyond the period for which a reasonable and supportable forecast can be made (which is one year for Synovus), the Company reverts, on a straight-line basis back to the historical rates over a one year period.
Life-of-loan loss percentages may also be adjusted, as necessary, for certain quantitative and qualitative factors that in management's judgment are necessary to reflect losses expected in the portfolio. These adjustments address inherent limitations in the quantitative model including uncertainty and limitations, among others.
The above reflects the ALL estimation process for most commercial and consumer sub-pools. In some cases, Synovus may apply other acceptable loss rate models to smaller subpools.
Loans that do not share risk characteristics are individually evaluated on a loan by loan basis with specific reserves, if any, recorded as appropriate. Specific reserves are determined based on two methods: discounted cash flow based upon the loan's contractual effective interest rate or at the fair value of the collateral, less costs to sell if the loan is collateral-dependent.
For individually evaluated loans, under the DCF method, resulting expected credit losses are recorded as a specific reserve with a charge-off for any portion of the expected credit loss that is determined not to be recoverable. The reserve is reassessed each quarter and adjusted as appropriate based on changes in estimated cash flows. Additionally, where guarantors are determined to be a source of repayment, an assessment of the guarantee is required. This guarantee assessment would include, but not be limited to, factors such as type and feature of the guarantee, consideration for the guarantor's financial strength and capacity to service the loan in combination with the guarantor's other financial obligations as well as the guarantor's willingness to assist in servicing the loan.
For individually evaluated loans, if the loan is collateral-dependent, then the fair value of the loan's collateral, less estimated selling costs, is compared to the loan's carrying amount to determine impairment. Fair value is estimated using appraisals performed by a certified or licensed appraiser. Management also considers other factors or recent developments, such as changes in absorption rates or market conditions at the time of valuation, selling costs and anticipated sales values, taking into account management's plans for disposition, which could result in adjustments to the fair value estimates indicated in the appraisals. The assumptions used in determining the amount of the impairment are subject to significant judgment. Use of
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different assumptions, for example, changes in the fair value of the collateral or management's plans for disposition could have a significant impact on the amount of impairment.
Troubled debt restructurings
The ALL on a TDR is measured using the same method as all other loans held for investment, except that the original interest rate, and not the rate specified with the restructuring, is used to discount the expected cash flows.
Purchased Loans with Credit Deterioration
Purchased loans are evaluated upon acquisition in order to determine if the loan, or pool of loans, has experienced more-than-insignificant deterioration in credit quality since origination or issuance. In the performance of this evaluation, Synovus considers migration of the credit quality of the loans at origination in comparison to the credit quality at acquisition.
Purchased loans classified as PCD are recognized in accordance with ASC 326-20-30, whereby the amortized cost basis of the PCD asset is ‘grossed-up’ by the initial estimate of credit losses with an offset to the ALL. This acquisition date allowance has no income statement effect. Post-acquisition, any changes in estimates of expected credit losses are recorded through the provision for credit losses. Non-credit discounts or premiums are accreted or amortized, respectively into interest income using the interest method.

Loans formerly accounted for as purchased credit-impaired in accordance with ASC 310-30 were automatically transitioned to PCD classification. The Company did not maintain ASC 310-30 pools. PCD loans were integrated into existing pool structures based upon the nature of the loan type and are further segregated based upon the individual loan risk ratings as noted above.
The accounting treatment for purchased loans classified as non-PCD is the same as loans held for investment as detailed in the above section.
Allowance for Credit Losses on Off-balance-sheet Credit Exposures
Synovus maintains a separate ACL for off-balance-sheet credit exposures, including unfunded loan commitments, unless the associated obligation is unconditionally cancellable by the Company. This allowance is included in other liabilities on the consolidated balance sheets with offsetting expense recognized as a component of the provision for credit losses on the
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consolidated statements of income. The reserve for off-balance-sheet credit exposures considers the likelihood that funding will occur and estimates the expected credit losses on resulting commitments expected to be funded over its estimated life using the estimated loss rates on loans held for investment.
Recently Issued Accounting Standards Not Yet Adopted
ASU 2020-04, Reference Rate Reform: Facilitation of the Effects of Reference Rate Reform on Financial Reporting (ASC 848). Facilitation of the Effects of Reference Rate Reform on Financial Reporting, provides temporary, optional guidance to ease the potential burden in accounting for, or recognizing the effects of, the transition away from the LIBOR or other interbank offered rate on financial reporting. To help with the transition to new reference rates, the ASU provides optional expedients and exceptions for applying GAAP to affected contract modifications and hedge accounting relationships. The main provisions include:
A change in a contract’s reference interest rate would be accounted for as a continuation of that contract rather than as the creation of a new one for contracts, including loans, debt, leases, and other arrangements, that meet specific criteria.
When updating its hedging strategies in response to reference rate reform, an entity would be allowed to preserve its hedge accounting.
The guidance is applicable only to contracts or hedge accounting relationships that reference LIBOR or another reference rate expected to be discontinued. Because the guidance is meant to help entities through the transition period, it will be in effect for a limited time and will not apply to contract modifications made and hedging relationships entered into or evaluated after December 31, 2022, except for hedging relationships existing as of December 31, 2022, for which an entity has elected certain optional expedients that are retained through the end of the hedging relationship. The amendments in this ASU are effective March 12, 2020 through December 31, 2022. We are evaluating the impact of adopting the new guidance on the consolidated financial statements on an ongoing basis with no material expected impact at this time.
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ASU 2020-08, Codification Improvements to Subtopic 310-20, Receivables – Nonrefundable Fees and Other Costs. The guidance in this ASU pertains to the shortened amortization period for certain purchased callable debt securities held at a premium, which premium is amortized to the earliest call date in accordance with ASC 310-20-25-33, and clarifies that an entity should reevaluate whether a callable debt security is within the scope of paragraph 310-20-25-33 for each reporting period. The amendments in this ASU are effective for fiscal years beginning after December 15, 2020. Early adoption is not permitted. We are evaluating the impact of adopting the new guidance on the consolidated financial statements.


Note 2 - Acquisitions
Acquisition of FCB Financial Holdings, Inc.
Effective January 1, 2019, (the "Acquisition Date"), Synovus completed its acquisition of all of the outstanding stock of FCB, a bank holding company based in Weston, Florida, for total consideration of $1.63 billion. Effective January 1, 2019, FCB's wholly-owned banking subsidiary, Florida Community Bank, National Association, merged into Synovus Bank. The acquisition of FCB expanded Synovus' presence in Florida and the Southeast, adding $9.29 billion in loans and $10.93 billion in deposits on the Acquisition Date. The acquisition of FCB constituted a business combination and was accounted for under the acquisition method of accounting in accordance with ASC Topic 805, Business Combinations, with the valuation finalized as of December 31, 2019. The results of FCB's operations are included in Synovus' consolidated financial statements since the Acquisition Date.
During 2019, in connection with the FCB acquisition, Synovus incurred merger-related expense totaling $7.4$0.4 million and $57.1$57.5 million for the three and sixnine months ended JuneSeptember 30, 2019, respectively, primarily related to employment compensation agreements, severance, professional services, and contract termination charges.
See "Part II - Item 8. Financial Statements and Supplementary Data - Note 2 - Acquisitions" to the consolidated financial statements of Synovus' 2019 Form 10-K for additional information on Synovus' acquisition of FCB.
Acquisition of Global One
On October 1, 2016, Synovus completed its acquisition of all of the outstanding stock of Global One. Under the terms of the merger agreement, the purchase price included additional annual payments ("Earnout Payments") to Global One's former shareholders over a period not to extend beyond June 30, 2021, with amounts based on a percentage of "Global One Earnings," as defined in the merger agreement. The Earnout Payments consist of shares of Synovus common stock as well as a smaller cash consideration component. During the three months ended JuneSeptember 30, 2020, Synovus did not record any adjustments to the earnout liability and during the nine months ended September 30, 2020, Synovus recorded a $4.9 million increase to the earnout liability driven by increased earnings and earnings projections of Global One. The total fair value of the earnout liability at JuneSeptember 30, 2020 was $15.9 million.
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Note 3 - Investment Securities Available for Sale
The amortized cost, gross unrealized gains and losses, and estimated fair values of investment securities available for sale at JuneSeptember 30, 2020 and December 31, 2019 are summarized below.
June 30, 2020September 30, 2020
(in thousands)(in thousands)Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value(in thousands)Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
U.S. Treasury securitiesU.S. Treasury securities$19,921  $—  $—  $19,921  U.S. Treasury securities$20,254 $0 $0 $20,254 
U.S. Government agency securitiesU.S. Government agency securities168,918  2,504  (56) 171,366  U.S. Government agency securities153,984 3,056 (426)156,614 
Mortgage-backed securities issued by U.S. Government agenciesMortgage-backed securities issued by U.S. Government agencies860,773  3,721  (66) 864,428  Mortgage-backed securities issued by U.S. Government agencies1,132,816 2,655 (6,079)1,129,392 
Mortgage-backed securities issued by U.S. Government sponsored enterprisesMortgage-backed securities issued by U.S. Government sponsored enterprises4,293,563  150,689  —  4,444,252  Mortgage-backed securities issued by U.S. Government sponsored enterprises4,402,051 138,611 (276)4,540,386 
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises1,191,630  21,597  (146) 1,213,081  Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises1,331,011 18,495 (4,222)1,345,284 
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprisesCommercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises342,974  22,335  (56) 365,253  Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises334,463 19,694 0 354,157 
State and municipal securitiesState and municipal securities1,003   —  1,007  State and municipal securities500 1 0 501 
Corporate debt securities and other debt securitiesCorporate debt securities and other debt securities119,573  40  (1,428) 118,185  Corporate debt securities and other debt securities20,186 141 (390)19,937 
Total investment securities available for saleTotal investment securities available for sale$6,998,355  $200,890  $(1,752) $7,197,493  Total investment securities available for sale$7,395,265 $182,653 $(11,393)$7,566,525 
December 31, 2019December 31, 2019
(in thousands)(in thousands)Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value(in thousands)Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
U.S. Treasury securitiesU.S. Treasury securities$19,855  $—  $—  $19,855  U.S. Treasury securities$19,855 $$$19,855 
U.S. Government agency securitiesU.S. Government agency securities35,499  1,042  —  36,541  U.S. Government agency securities35,499 1,042 36,541 
Mortgage-backed securities issued by U.S. Government agenciesMortgage-backed securities issued by U.S. Government agencies56,328  560  (72) 56,816  Mortgage-backed securities issued by U.S. Government agencies56,328 560 (72)56,816 
Mortgage-backed securities issued by U.S. Government sponsored enterprisesMortgage-backed securities issued by U.S. Government sponsored enterprises5,079,396  103,495  (2,076) 5,180,815  Mortgage-backed securities issued by U.S. Government sponsored enterprises5,079,396 103,495 (2,076)5,180,815 
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises629,706  7,349  (204) 636,851  Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises629,706 7,349 (204)636,851 
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprisesCommercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises357,291  14,301  —  371,592  Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises357,291 14,301 371,592 
State and municipal securitiesState and municipal securities2,069   —  2,075  State and municipal securities2,069 2,075 
Asset-backed securitiesAsset-backed securities323,237  4,315  (152) 327,400  Asset-backed securities323,237 4,315 (152)327,400 
Corporate debt securities and other debt securitiesCorporate debt securities and other debt securities144,410  2,317  (2) 146,725  Corporate debt securities and other debt securities144,410 2,317 (2)146,725 
Total investment securities available for saleTotal investment securities available for sale$6,647,791  $133,385  $(2,506) $6,778,670  Total investment securities available for sale$6,647,791 $133,385 $(2,506)$6,778,670 
At JuneSeptember 30, 2020 and December 31, 2019, investment securities with a carrying value of $2.49$2.34 billion and $1.71 billion, respectively, were pledged to secure certain deposits and other liabilities, as required by law or contractual agreements.

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Gross unrealized losses on investment securities and the fair value of the related securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at JuneSeptember 30, 2020 and December 31, 2019 are presented below.
June 30, 2020September 30, 2020
Less than 12 Months12 Months of LongerTotalLess than 12 Months12 Months of LongerTotal
(in thousands)(in thousands)Fair ValueGross Unrealized LossesFair ValueGross Unrealized LossesFair ValueGross Unrealized Losses(in thousands)Fair ValueGross Unrealized LossesFair ValueGross Unrealized LossesFair ValueGross Unrealized Losses
U.S. Government agency securitiesU.S. Government agency securities$47,091  $(56) $—  $—  $47,091  $(56) U.S. Government agency securities$48,921 $(426)$0 $0 $48,921 $(426)
Mortgage-backed securities issued by U.S. Government agenciesMortgage-backed securities issued by U.S. Government agencies25,126  (66) —  —  25,126  (66) Mortgage-backed securities issued by U.S. Government agencies800,908 (6,079)0 0 800,908 (6,079)
Mortgage-backed securities issued by U.S. Government sponsored enterprisesMortgage-backed securities issued by U.S. Government sponsored enterprises180,899 (276)0 0 180,899 (276)
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises142,634  (146) —  —  142,634  (146) Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises609,208 (4,222)0 0 609,208 (4,222)
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises33,285  (56) —  —  33,285  (56) 
Corporate debt securities and other debt securitiesCorporate debt securities and other debt securities42,782  (1,428) —  —  42,782  (1,428) Corporate debt securities and other debt securities11,115 (390)0 0 11,115 (390)
TotalTotal$290,918  $(1,752) $—  $—  $290,918  $(1,752) Total$1,651,051 $(11,393)$0 $0 $1,651,051 $(11,393)
December 31, 2019December 31, 2019
Less than 12 Months12 Months of LongerTotalLess than 12 Months12 Months of LongerTotal
(in thousands)(in thousands)Fair ValueGross Unrealized LossesFair ValueGross Unrealized LossesFair ValueGross Unrealized Losses(in thousands)Fair ValueGross Unrealized LossesFair ValueGross Unrealized LossesFair ValueGross Unrealized Losses
Mortgage-backed securities issued by U.S. Government agenciesMortgage-backed securities issued by U.S. Government agencies$19,543  $(70) $355  $(2) 19,898  $(72) Mortgage-backed securities issued by U.S. Government agencies$19,543 $(70)$355 $(2)$19,898 $(72)
Mortgage-backed securities issued by U.S. Government sponsored enterprisesMortgage-backed securities issued by U.S. Government sponsored enterprises768,040  (2,076) —  —  768,040  (2,076) Mortgage-backed securities issued by U.S. Government sponsored enterprises768,040 (2,076)768,040 (2,076)
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises57,670  (204) —  —  57,670  (204) Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises57,670 (204)57,670 (204)
Asset-backed securitiesAsset-backed securities37,156  (116) 4,954  (36) 42,110  (152) Asset-backed securities37,156 (116)4,954 (36)42,110 (152)
Corporate debt securities and other debt securitiesCorporate debt securities and other debt securities9,505  (2) —  —  9,505  (2) Corporate debt securities and other debt securities9,505 (2)9,505 (2)
TotalTotal$891,914  $(2,468) $5,309  $(38) $897,223  $(2,506) Total$891,914 $(2,468)$5,309 $(38)$897,223 $(2,506)
As of JuneSeptember 30, 2020, Synovus had 1228 investment securities in a loss position for less than twelve months and 0 investment securities in a loss position for twelve months or longer. At December 31, 2019, Synovus had 26 investment securities in a loss position for less than twelve months and 5 investment securities in a loss position for twelve months or longer. Synovus does not intend to sell investment securities in an unrealized loss position prior to the recovery of the unrealized loss, which may not be until maturity, and has the ability and intent to hold those securities for that period of time. Additionally, Synovus is not currently aware of any circumstances which will require it to sell any of the securities that are in an unrealized loss position prior to the respective securities' recovery of all such unrealized losses. As such, no write-downs to the amortized cost basis of the portfolio were recorded in the current period. During the latter part of the second quarter of 2020, as part of an overall strategic repositioning of the investment securities portfolio, Synovus realized net gains of $69.4 million from sales of investment securities, including losses of $5.7 million related to the sale of Synovus' remaining portfolio of asset-backed securities.
Synovus has evaluatedAt September 30, 2020, 0 ACL was established for investment securities. Substantially all of the unrealized losses on the securities that areportfolio were the result of changes in an unrealized loss position as of June 30, 2020 and determinedmarket interest rates compared to the following:
Corporate debtdate the securities - Synovus considerswere acquired rather than the credit quality of each issuer and whether payments of principal and interest are current. None of the investment securities described above are past due as of June 30, 2020. At June 30, 2020, theseissuers or underlying loans.
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securities are rated investment grade and the decline in fair value was largely driven by liquidity and wider market spreads. As such, no ACL was recorded during the period and unrealized losses were recognized in other comprehensive income, net of tax.
The amortized cost and fair value by contractual maturity of investment securities available for sale at JuneSeptember 30, 2020 are shown below. The expected life of MBSs or CMOs may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties. For purposes of the maturity table, MBSs and CMOs, which are not due at a single maturity date, have been classified based on the final contractual maturity date.
Distribution of Maturities at June 30, 2020
(in thousands)Within One
Year
1 to 5
Years
5 to 10
Years
More Than
10 Years
Total
Amortized Cost
U.S. Treasury securities$19,921  $—  $—  $—  $19,921  
U.S. Government agency securities568  27,714  140,636  —  168,918  
Mortgage-backed securities issued by U.S. Government agencies—  1,398  715  858,660  860,773  
Mortgage-backed securities issued by U.S. Government sponsored enterprises—  410  83,168  4,209,985  4,293,563  
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises—  —  273  1,191,357  1,191,630  
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises—  109,753  116,092  117,129  342,974  
State and municipal securities—  —  500  503  1,003  
Corporate debt securities and other debt securities24,049  84,869  8,655  2,000  119,573  
Total amortized cost$44,538  $224,144  $350,039  $6,379,634  $6,998,355  
Fair Value
U.S. Treasury securities$19,921  $—  $—  $—  $19,921  
U.S. Government agency securities571  27,770  143,025  —  171,366  
Mortgage-backed securities issued by U.S. Government agencies—  1,442  743  862,243  864,428  
Mortgage-backed securities issued by U.S. Government sponsored enterprises—  423  89,415  4,354,414  4,444,252  
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises—  —  285  1,212,796  1,213,081  
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises—  116,639  125,274  123,340  365,253  
State and municipal securities—  —  501  506  1,007  
Corporate debt securities and other debt securities23,967  83,922  8,634  1,662  118,185  
Total fair value$44,459  $230,196  $367,877  $6,554,961  $7,197,493  

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Distribution of Maturities at September 30, 2020
(in thousands)Within One
Year
1 to 5
Years
5 to 10
Years
More Than
10 Years
Total
Amortized Cost
U.S. Treasury securities$20,254 $0 $0 $0 $20,254 
U.S. Government agency securities430 26,432 127,122 0 153,984 
Mortgage-backed securities issued by U.S. Government agencies0 1,585 311 1,130,920 1,132,816 
Mortgage-backed securities issued by U.S. Government sponsored enterprises0 310 73,420 4,328,321 4,402,051 
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises0 0 248 1,330,763 1,331,011 
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises0 109,731 112,089 112,643 334,463 
State and municipal securities0 0 0 500 500 
Corporate debt securities and other debt securities0 9,505 8,681 2,000 20,186 
Total amortized cost$20,684 $147,563 $321,871 $6,905,147 $7,395,265 
Fair Value
U.S. Treasury securities$20,254 $0 $0 $0 $20,254 
U.S. Government agency securities438 26,243 129,933 0 156,614 
Mortgage-backed securities issued by U.S. Government agencies0 1,641 324 1,127,427 1,129,392 
Mortgage-backed securities issued by U.S. Government sponsored enterprises0 319 76,148 4,463,919 4,540,386 
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises0 0 259 1,345,025 1,345,284 
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises0 116,705 118,468 118,984 354,157 
State and municipal securities0 0 0 501 501 
Corporate debt securities and other debt securities0 9,315 8,822 1,800 19,937 
Total fair value$20,692 $154,223 $333,954 $7,057,656 $7,566,525 
Proceeds from sales, gross gains, and gross losses on sales of securities available for sale for the three and sixnine months ended JuneSeptember 30, 2020 and 2019 are presented below. The specific identification method is used to reclassify gains and losses out of other comprehensive income at the time of sale.
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)(in thousands)2020201920202019(in thousands)2020201920202019
Proceeds from sales of investment securities available for saleProceeds from sales of investment securities available for sale$2,269,682  $104,434  $2,682,861  $1,746,673  Proceeds from sales of investment securities available for sale$1,249,507 $709,464 $3,932,368 $2,456,137 
Gross realized gains on salesGross realized gains on sales75,105  —  83,839  9,129  Gross realized gains on sales0 140 83,840 9,270 
Gross realized losses on sales(1)
Gross realized losses on sales(1)
(5,696) (1,845) (5,695) (10,900) 
Gross realized losses on sales(1)
(1,550)(3,871)(7,246)(14,772)
Investment securities gains, net$69,409  $(1,845) $78,144  $(1,771) 
Investment securities gains (losses), netInvestment securities gains (losses), net$(1,550)$(3,731)$76,594 $(5,502)
(1)    Losses recognized duringduring 2020 relatedprimarily relate to the sale of Synovus' remaining portfolio of asset-backed securities during the second quarter of 20202020. Additionally, losses inclu.de an $802 thousand third quarter 2020 settlement adjustment to the gain recognized on second quarter 2020 securities sales.
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Note 4 - Loans and Allowance for Loan Losses
Aging and Non-Accrual Analysis
The following tables provide a summary of current, accruing past due, and non-accrual loans by portfolio class as of JuneSeptember 30, 2020 and December 31, 2019.
Current, Accruing Past Due, and Non-accrual Loans
June 30, 2020September 30, 2020
(in thousands)(in thousands)Current
Accruing 30-89 Days Past Due (1)
Accruing 90 Days or Greater Past Due (1)
Total Accruing Past Due (1)
Non-accrual with an ALL (1)
Non-accrual without an ALL (1)
Total(in thousands)Current
Accruing 30-89 Days Past Due
Accruing 90 Days or Greater Past DueTotal Accruing Past DueNon-accrual with an ALLNon-accrual without an ALLTotal
Commercial, financial and agriculturalCommercial, financial and agricultural$13,041,583  $9,515  $2,598  $12,113  $67,535  $15,465  $13,136,696  Commercial, financial and agricultural$13,009,877 $13,967 $829 $14,796 $67,415 $27,950 $13,120,038 
Owner-occupiedOwner-occupied6,779,043  1,894  1,038  2,932  9,206  10,399  6,801,580  Owner-occupied6,869,346 4,131 375 4,506 10,623 9,638 6,894,113 
Total commercial and industrialTotal commercial and industrial19,820,626  11,409  3,636  15,045  76,741  25,864  19,938,276  Total commercial and industrial19,879,223 18,098 1,204 19,302 78,038 37,588 20,014,151 
Investment propertiesInvestment properties9,444,615  829  118  947  1,638  —  9,447,200  Investment properties9,628,029 5,620 538 6,158 28,260 0 9,662,447 
1-4 family properties1-4 family properties689,660  1,507  1,204  2,711  4,437  —  696,808  1-4 family properties649,225 2,092 350 2,442 2,135 1,236 655,038 
Land and developmentLand and development680,445  469  46  515  2,302  265  683,527  Land and development645,148 583 268 851 2,126 265 648,390 
Total commercial real estateTotal commercial real estate10,814,720  2,805  1,368  4,173  8,377  265  10,827,535  Total commercial real estate10,922,402 8,295 1,156 9,451 32,521 1,501 10,965,875 
Consumer mortgagesConsumer mortgages5,786,762  7,176  —  7,176  17,086  352  5,811,376  Consumer mortgages5,643,745 6,475 872 7,347 7,433 0 5,658,525 
Home equity linesHome equity lines1,692,542  3,495  27  3,522  14,200  —  1,710,264  Home equity lines1,601,705 3,176 29 3,205 10,297 0 1,615,207 
Credit cardsCredit cards243,333  4,395  2,720  7,115  —  —  250,448  Credit cards259,262 1,894 3,673 5,567 0 0 264,829 
Other consumer loansOther consumer loans1,460,672  8,719  640  9,359  4,552  —  1,474,583  Other consumer loans1,116,334 11,866 578 12,444 1,459 0 1,130,237 
Total consumerTotal consumer9,183,309  23,785  3,387  27,172  35,838  352  9,246,671  Total consumer8,621,046 23,411 5,152 28,563 19,189 0 8,668,798 
Total loansTotal loans$39,818,655  $37,999  $8,391  $46,390  $120,956  $26,481  $40,012,482  (2)Total loans$39,422,671 $49,804 $7,512 $57,316 $129,748 $39,089 $39,648,824 (1)

December 31, 2019December 31, 2019
(in thousands)(in thousands)CurrentAccruing 30-89 Days Past DueAccruing 90 Days or Greater Past DueTotal Accruing Past DueNon-accrual
ASC 310-30 Loans(3)
Total(in thousands)CurrentAccruing 30-89 Days Past DueAccruing 90 Days or Greater Past DueTotal Accruing Past DueNon-accrual
ASC 310-30 Loans(2)
Total
Commercial, financial and agriculturalCommercial, financial and agricultural$9,124,285  $38,916  $1,206  $40,122  $56,017  $1,019,135  $10,239,559  Commercial, financial and agricultural$9,124,285 $38,916 $1,206 $40,122 $56,017 $1,019,135 $10,239,559 
Owner-occupiedOwner-occupied5,691,095  5,164  576  5,740  9,780  823,196  6,529,811  Owner-occupied5,691,095 5,164 576 5,740 9,780 823,196 6,529,811 
Total commercial and industrialTotal commercial and industrial14,815,380  44,080  1,782  45,862  65,797  1,842,331  16,769,370  Total commercial and industrial14,815,380 44,080 1,782 45,862 65,797 1,842,331 16,769,370 
Investment propertiesInvestment properties7,264,794  1,344  —  1,344  1,581  1,736,608  9,004,327  Investment properties7,264,794 1,344 1,344 1,581 1,736,608 9,004,327 
1-4 family properties1-4 family properties733,984  2,073  304  2,377  2,253  41,401  780,015  1-4 family properties733,984 2,073 304 2,377 2,253 41,401 780,015 
Land and developmentLand and development629,363  808  —  808  1,110  78,161  709,442  Land and development629,363 808 808 1,110 78,161 709,442 
Total commercial real estateTotal commercial real estate8,628,141  4,225  304  4,529  4,944  1,856,170  10,493,784  Total commercial real estate8,628,141 4,225 304 4,529 4,944 1,856,170 10,493,784 
Consumer mortgagesConsumer mortgages3,681,553  4,223  730  4,953  11,369  1,848,493  5,546,368  Consumer mortgages3,681,553 4,223 730 4,953 11,369 1,848,493 5,546,368 
Home equity linesHome equity lines1,691,759  7,038  171  7,209  12,034  2,155  1,713,157  Home equity lines1,691,759 7,038 171 7,209 12,034 2,155 1,713,157 
Credit cardsCredit cards263,065  3,076  2,700  5,776  —  —  268,841  Credit cards263,065 3,076 2,700 5,776 268,841 
Other consumer loansOther consumer loans2,363,101  18,688  616  19,304  5,704  8,185  2,396,294  Other consumer loans2,363,101 18,688 616 19,304 5,704 8,185 2,396,294 
Total consumerTotal consumer7,999,478  33,025  4,217  37,242  29,107  1,858,833  9,924,660  Total consumer7,999,478 33,025 4,217 37,242 29,107 1,858,833 9,924,660 
Total loansTotal loans$31,442,999  $81,330  $6,303  $87,633  $99,848  $5,557,334  $37,187,814  (4)Total loans$31,442,999 $81,330 $6,303 $87,633 $99,848 $5,557,334 $37,187,814 (3)
(1)    For purposes of this table, non-performing and past due loans exclude COVID-19 loan modifications.
(2) Total before net deferred fees and costs of $98.2$99.0 million.
(3) (2)    Represents loans (at fair value) acquired from FCB accounted for under ASC 310-30, net of discount of $90.3 million and payments since Acquisition Date and also include $1.8 million in non-accrual loans, $9.6 million in accruing 90 days or greater past due loans, and $26.5 million in 30-89 days past due loans.
(4) (3)    Total before net deferred fees and costs of $25.4 million.
Interest income on non-accrual loans outstanding that would have been recorded if the loans had been current and performing in accordance with their original terms was $2.8$4.3 million and $3.4$2.5 million for the three months ended JuneSeptember 30, 2020 and 2019, respectively, and $4.9$9.2 million and $5.5$8.0 million for the sixnine months ended JuneSeptember 30, 2020 and 2019,
15


respectively. Of the interest income recognized during the three months ended JuneSeptember 30, 2020 and 2019, cash-basis interest income was
17


$484 thousand $1.3 million and $996$363 thousand, respectively. Cash-basis interest income was $1.4$2.7 million and $1.6$2.0 million for the sixnine months ended JuneSeptember 30, 2020 and 2019, respectively.
Pledged Loans
Loans with carrying values of $15.42$15.29 billion and $12.11 billion, respectively, were pledged as collateral for borrowings and capacity at JuneSeptember 30, 2020 and December 31, 2019, respectively, to the FHLB and Federal Reserve Bank.
Portfolio Segment Risk Factors
The risk characteristics and collateral information of each portfolio segment are as follows:
Commercial and Industrial Loans - The C&I loan portfolio is comprised of general middle market and commercial banking clients across a diverse set of industries. In accordance with Synovus' lending policy, each loan undergoes a detailed underwriting process which incorporates uniform underwriting standards and oversight in proportion to the size and complexity of the lending relationship. These loans are secured by collateral such as business equipment, inventory, and real estate. Whether for real estate or non-real estate purpose, credit decisions on loans in the C&I portfolio are based on cash flow from the operations of the business as the primary source of repayment of the debt, with underlying real estate or other collateral being the secondary source of repayment. PPP loans, which are categorized as C&I loans, were $2.71 billion net of unearned fees at September 30, 2020 and are guaranteed by the SBA.
Commercial Real Estate Loans - CRE loans primarily consist of income-producing investment properties loans. Additionally, CRE loans include 1-4 family properties loans as well as land and development loans. Investment properties loans consist of construction and mortgage loans for income-producing properties and are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. 1-4 family properties loans include construction loans to homebuilders and commercial mortgage loans related to 1-4 family rental properties and are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. Land and development loans include commercial and residential development as well as land acquisition loans and are secured by land held for future development, typically in excess of one year. Properties securing these loans are substantially within markets served by Synovus, and loan terms generally include personal guarantees from the principals. Loans in this portfolio are underwritten based on the LTV of the collateral and the capacity of the guarantor(s).
Consumer Loans - The consumer loan portfolio consists of a wide variety of loan products offered through Synovus' banking network including first and second residential mortgages, HELOCs, and credit card loans, as well as home improvement loans, student, and personal loans from third-party lending partnerships. The majority of Synovus' consumer loans are consumer mortgages and HELOCs secured by first and second liens on residential real estate primarily located in the markets served by Synovus. The primary source of repayment for all consumer loans is generally the personal income of the borrower(s).
Credit Quality Indicators
The credit quality of the loan portfolio is reviewed and updated no less frequently than quarterly using the standard asset classification system utilized by the federal banking agencies. These classifications are divided into three groups –groups: Not Criticized (Pass), Special Mention, and Classified or Adverse rating (Substandard, Doubtful, and Loss) and are defined as follows:
Pass - loans which are well protected by the current net worth and paying capacity of the obligor (or guarantors, if any) or by the fair value, less cost to acquire and sell in a timely manner, of any underlying collateral.
Special Mention - loans which have potential weaknesses that deserve management's close attention. These loans are not adversely classified and do not expose an institution to sufficient risk to warrant an adverse classification.
Substandard - loans which are inadequately protected by the current net worth and paying capacity of the obligor or by the collateral pledged, if any. Loans with this classification are characterized by the distinct possibility that the institution will sustain some loss if the deficiencies are not corrected.
Doubtful - loans which have all the weaknesses inherent in loans classified as Substandard with the added characteristic that the weaknesses make collection or liquidation in full highly questionable and improbable on the basis of currently known facts, conditions, and values.
Loss - loans which are considered by management to be uncollectible and of such little value that their continuance on the institution's books as an asset, without establishment of a specific valuation allowance or charge-off, is not warranted. Synovus fully reserves for any loans rated as Loss.
In the following tables, consumer loans are generally assigned a risk grade similar to the classifications described above; however, upon reaching 90 days and 120 days past due, they are generally downgraded to Substandard and Loss, respectively, in accordance with the FFIEC Retail Credit Classification Policy. Additionally, in accordance with Interagency Supervisory
16


Guidance, the risk grade classifications of consumer loans (consumer mortgages and HELOCs) secured by junior liens on 1-4 family residential properties also consider available information on the payment status of any associated senior liens with other financial institutions.
The risk characteristics and collateral information of each portfolio segment are as follows:
Commercial and Industrial Loans
The C&I loan portfolio is comprised of general middle market and commercial banking clients across a diverse set of industries. In accordance with Synovus' lending policy, each loan undergoes a detailed underwriting process which incorporates uniform underwriting standards and oversight in proportion to the size and complexity of the lending relationship. These loans are secured by collateral such as business equipment, inventory, and real estate. Whether for real estate or non-real estate purpose, credit decisions on loans in the C&I portfolio are based on cash flow from the operations of the business as the primary source of repayment of the debt, with underlying real estate or other collateral being the secondary source of repayment. PPP loans, which are categorized as C&I loans, were $2.71 billion net of unearned fees at June 30, 2020 and are guaranteed by the SBA.
Commercial Real Estate Loans
CRE loans primarily consist of income-producing investment properties loans. Additionally, CRE loans include 1-4 family properties loans as well as land and development loans. Investment properties loans consist of construction and mortgage loans for income-producing properties and are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. 1-4 family properties loans include construction loans to homebuilders and commercial mortgage loans related to 1-4 family rental properties and are almost always secured by the underlying property being financed by such loans. These properties are primarily located in the markets served by Synovus. Land and development loans include commercial and residential development as well as land acquisition loans and are secured by land held for future development, typically in excess of one year. Properties securing these loans are substantially within markets served by Synovus, and loan terms generally include personal guarantees from the principals. Loans in this portfolio are underwritten based on the LTV of the collateral and the capacity of the guarantor(s).
Consumer Loans
The consumer loan portfolio consists of a wide variety of loan products offered through Synovus' banking network including first and second residential mortgages, HELOCs, and credit card loans, as well as home improvement loans, student, and personal loans from third-party lending partnerships. The majority of Synovus' consumer loans are consumer mortgages
18


and HELOCs secured by first and second liens on residential real estate primarily located in the markets served by Synovus. The primary source of repayment for all consumer loans is generally the personal income of the borrower(s).




19


The following table summarizes each loan portfolio class by risk grade and origination year as of JuneSeptember 30, 2020.2020 as required under CECL.
Loan Portfolio by Risk Grade and Origination
June 30, 2020September 30, 2020
Term Loans Amortized Cost Basis by Origination YearRevolving LoansTerm Loans Amortized Cost Basis by Origination YearRevolving Loans
(in thousands)(in thousands)20202019201820172016PriorAmortized Cost BasisConverted to Term LoansTotal(in thousands)20202019201820172016PriorAmortized Cost BasisConverted to Term LoansTotal
Commercial, financial and agriculturalCommercial, financial and agriculturalCommercial, financial and agricultural
PassPass$3,740,787  $1,597,917  $1,036,299  $708,156  $612,390  $892,294  $4,122,798  $77,917  $12,788,558  Pass$4,056,896 $1,429,402 $974,892 $667,989 $566,178 $815,006 $4,049,741 $60,299 $12,620,403 
Special MentionSpecial Mention7,352  7,740  19,208  31,223  3,910  14,110  61,580  2,820  147,943  Special Mention49,283 39,929 21,599 33,376 8,404 7,986 63,455 506 224,538 
Substandard(1)
Substandard(1)
4,674  11,579  15,952  20,561  11,095  37,335  65,753  1,016  167,965  
Substandard(1)
27,247 12,646 14,879 36,007 12,373 40,342 102,364 516 246,374 
Doubtful(2)
Doubtful(2)
—  3,721  19,778  186  915  91  6,810  729  32,230  
Doubtful(2)
0 3,721 19,778 186 915 91 4,032 0 28,723 
Total commercial, financial and agriculturalTotal commercial, financial and agricultural3,752,813  1,620,957  1,091,237  760,126  628,310  943,830  4,256,941  82,482  13,136,696  Total commercial, financial and agricultural4,133,426 1,485,698 1,031,148 737,558 587,870 863,425 4,219,592 61,321 13,120,038 
Owner-occupiedOwner-occupiedOwner-occupied
PassPass688,033  1,216,238  1,250,906  1,082,002  669,572  1,419,946  308,851  —  6,635,548  Pass953,513 1,189,845 1,212,541 1,032,744 643,841 1,338,513 328,656 0 6,699,653 
Special MentionSpecial Mention2,700  6,233  13,990  6,776  3,219  7,362  —  —  40,280  Special Mention3,029 19,004 18,746 11,767 3,604 7,278 0 0 63,428 
Substandard(1)
Substandard(1)
1,101  11,466  35,225  30,457  6,749  31,093  23  —  116,114  
Substandard(1)
1,788 14,686 36,319 29,794 6,521 32,286 0 0 121,394 
Doubtful(2)
Doubtful(2)
—  —  9,638  —  —  —  —  —  9,638  
Doubtful(2)
0 0 9,638 0 0 0 0 0 9,638 
Total owner-occupiedTotal owner-occupied691,834  1,233,937  1,309,759  1,119,235  679,540  1,458,401  308,874  —  6,801,580  Total owner-occupied958,330 1,223,535 1,277,244 1,074,305 653,966 1,378,077 328,656 0 6,894,113 
Total commercial and industrialTotal commercial and industrial4,444,647  2,854,894  2,400,996  1,879,361  1,307,850  2,402,231  4,565,815  82,482  19,938,276  Total commercial and industrial5,091,756 2,709,233 2,308,392 1,811,863 1,241,836 2,241,502 4,548,248 61,321 20,014,151 
Investment propertiesInvestment propertiesInvestment properties
PassPass584,995  2,148,882  2,367,168  1,568,115  794,784  1,645,276  225,887  —  9,335,107  Pass784,989 2,241,547 2,193,526 1,376,648 606,029 1,404,524 239,503 0 8,846,766 
Special MentionSpecial Mention828  717  —  22,446  21,406  4,499  —  —  49,896  Special Mention1,222 66,438 147,928 141,036 166,053 129,887 30,206 0 682,770 
Substandard(1)
Substandard(1)
154  1,982  4,691  2,328  976  52,026  40  —  62,197  
Substandard(1)
812 2,655 24,965 14,927 821 88,693 38 0 132,911 
Total investment propertiesTotal investment properties585,977  2,151,581  2,371,859  1,592,889  817,166  1,701,801  225,927  —  9,447,200  Total investment properties787,023 2,310,640 2,366,419 1,532,611 772,903 1,623,104 269,747 0 9,662,447 
1-4 family properties1-4 family properties1-4 family properties
PassPass94,373  150,134  90,084  102,285  51,637  124,109  67,053  —  679,675  Pass139,919 125,473 80,610 94,889 49,122 100,984 49,594 0 640,591 
Special MentionSpecial Mention430  1,996  160  —  807  410  —  —  3,803  Special Mention419 0 524 111 800 120 0 0 1,974 
Substandard(1)
Substandard(1)
1,518  922  4,399  1,092  382  2,640  2,377  —  13,330  
Substandard(1)
1,514 1,517 3,837 1,038 489 2,560 1,518 0 12,473 
Total 1-4 family propertiesTotal 1-4 family properties96,321  153,052  94,643  103,377  52,826  127,159  69,430  —  696,808  Total 1-4 family properties141,852 126,990 84,971 96,038 50,411 103,664 51,112 0 655,038 
Land and development
Pass41,600  222,580  103,868  115,763  21,025  103,966  48,039  —  656,841  
Special Mention—  1,533  2,390  636  —  7,186  5,642  —  17,387  
Substandard(1)
1,101  1,274  2,864  630  1,190  2,240  —  —  9,299  
Total land and development42,701  225,387  109,122  117,029  22,215  113,392  53,681  —  683,527  
Total commercial real estate724,999  2,530,020  2,575,624  1,813,295  892,207  1,942,352  349,038  —  10,827,535  
2017


Loan Portfolio by Risk Grade and Origination (continued)
June 30, 2020September 30, 2020
Term Loans Amortized Cost Basis by Origination YearRevolving LoansTerm Loans Amortized Cost Basis by Origination YearRevolving Loans
(in thousands)(in thousands)20202019201820172016PriorAmortized Cost BasisConverted to Term LoansTotal(in thousands)20202019201820172016PriorAmortized Cost BasisConverted to Term LoansTotal
Land and developmentLand and development
PassPass$56,935 $204,012 $91,630 $106,490 $12,564 $90,474 $58,092 $0 $620,197 
Special MentionSpecial Mention0 2,172 4,277 5,784 0 1,828 3,550 0 17,611 
Substandard(1)
Substandard(1)
1,627 1,104 4,675 1,085 527 1,564 0 0 10,582 
Total land and developmentTotal land and development58,562 207,288 100,582 113,359 13,091 93,866 61,642 0 648,390 
Total commercial real estateTotal commercial real estate987,437 2,644,918 2,551,972 1,742,008 836,405 1,820,634 382,501 0 10,965,875 
Consumer mortgagesConsumer mortgagesConsumer mortgages
PassPass$1,087,169  $1,042,318  $560,207  $841,101  $826,726  $1,433,288  $991  $—  $5,791,800  Pass1,579,366 964,882 481,718 764,384 755,595 1,102,091 1,005 0 5,649,041 
Substandard(1)
Substandard(1)
29  1,116  895  4,741  2,500  10,221  —  —  19,502  
Substandard(1)
49 197 777 805 2,412 5,170 0 0 9,410 
Loss(3)
Loss(3)
—  —  —  —  —  74  —  —  74  
Loss(3)
0 0 0 0 0 74 0 0 74 
Total consumer mortgagesTotal consumer mortgages1,087,198  1,043,434  561,102  845,842  829,226  1,443,583  991  —  5,811,376  Total consumer mortgages1,579,415 965,079 482,495 765,189 758,007 1,107,335 1,005 0 5,658,525 
Home equity linesHome equity linesHome equity lines
PassPass—  —  —  —  —  —  1,600,837  89,969  1,690,806  Pass0 0 0 0 0 0 1,513,600 86,404 1,600,004 
Substandard(1)
Substandard(1)
—  —  —  —  —  —  11,234  6,047  17,281  
Substandard(1)
0 0 0 0 0 0 8,603 5,173 13,776 
Doubtful(2)
Doubtful(2)
—  —  —  —  —  —  17  20  37  
Doubtful(2)
0 0 0 0 0 0 0 19 19 
Loss(3)
Loss(3)
—  —  —  —  —  —  1,898  242  2,140  
Loss(3)
0 0 0 0 0 0 1,243 165 1,408 
Total home equity linesTotal home equity lines—  —  —  —  —  —  1,613,986  96,278  1,710,264  Total home equity lines0 0 0 0 0 0 1,523,446 91,761 1,615,207 
Credit cardsCredit cardsCredit cards
PassPass—  —  —  —  —  —  247,884  —  247,884  Pass0 0 0 0 0 0 261,207 0 261,207 
Substandard(1)
Substandard(1)
—  —  —  —  —  —  898  —  898  
Substandard(1)
0 0 0 0 0 0 828 0 828 
Loss(4)
Loss(4)
—  —  —  —  —  —  1,666  —  1,666  
Loss(4)
0 0 0 0 0 0 2,794 0 2,794 
Total credit cardsTotal credit cards—  —  —  —  —  —  250,448  —  250,448  Total credit cards0 0 0 0 0 0 264,829 0 264,829 
Other consumer loansOther consumer loansOther consumer loans
PassPass259,282  326,999  221,013  196,955  126,927  88,033  249,397  —  1,468,606  Pass136,944 229,039 142,260 161,717 112,805 76,244 268,840 0 1,127,849 
Substandard(1)
Substandard(1)
—  1,246  536  2,517  715  677  286  —  5,977  
Substandard(1)
0 720 163 474 64 714 253 0 2,388 
Total other consumer loansTotal other consumer loans259,282  328,245  221,549  199,472  127,642  88,710  249,683  —  1,474,583  Total other consumer loans136,944 229,759 142,423 162,191 112,869 76,958 269,093 0 1,130,237 
Total consumerTotal consumer1,346,480  1,371,679  782,651  1,045,314  956,868  1,532,293  2,115,108  96,278  9,246,671  Total consumer1,716,359 1,194,838 624,918 927,380 870,876 1,184,293 2,058,373 91,761 8,668,798 
Total loans(5)
Total loans(5)
$6,516,126  $6,756,593  $5,759,271  $4,737,970  $3,156,925  $5,876,876  $7,029,961  $178,760  $40,012,482  
Total loans(5)
$7,795,552 $6,548,989 $5,485,282 $4,481,251 $2,949,117 $5,246,429 $6,989,122 $153,082 $39,648,824 
(1)The majority of loans within Substandard risk grade are accruing loans at JuneSeptember 30, 2020.
(2)Loans within Doubtful risk grade are on non-accrual status and generally have an ALL equal to 50% of the loan amount.
(3)    Loans within Loss risk grade are on non-accrual status and have an ALL equal to the full loan amount.
(4)Represent amounts that were 120 days past due. These credits are downgraded to the Loss category with an ALL equal to the full loan amount and are generally charged off upon reaching 181 days past due in accordance with the FFIEC Retail Credit Classification Policy.
(5)Total before net deferred fees and costs of $98.2$99.0 million.



21
18


Loan Portfolio by Risk Grade
December 31, 2019
(in thousands)PassSpecial Mention
Substandard(1)
Doubtful(2)
Loss(3)
Total
Commercial, financial and agricultural$9,927,059  $128,506  $182,831  $1,163  $—  $10,239,559  
Owner-occupied6,386,055  58,330  85,426  —  —  6,529,811  
Total commercial and industrial16,313,114  186,836  268,257  1,163  —  16,769,370  
Investment properties8,930,360  16,490  57,477  —  —  9,004,327  
1-4 family properties766,529  3,249  10,237  —  —  780,015  
Land and development681,003  18,643  9,796  —  —  709,442  
Total commercial real estate10,377,892  38,382  77,510  —  —  

10,493,784  
Consumer mortgages5,527,746  —  18,376  97  149  

5,546,368  
Home equity lines1,697,086  —  14,806  21  1,244  

1,713,157  
Credit cards266,146  —  818  —  1,877  
(4)
268,841  
Other consumer loans2,390,199  —  6,095  —  —  

2,396,294  
Total consumer9,881,177  —  40,095  118  3,270  9,924,660  
Total loans(5)
$36,572,183  $225,218  $385,862  $1,281  $3,270  $37,187,814  
The following table summarizes each loan portfolio class by risk grade as of December 31, 2019.
December 31, 2019
(in thousands)PassSpecial Mention
Substandard(1)
Doubtful(2)
Loss(3)
Total
Commercial, financial and agricultural$9,927,059 $128,506 $182,831 $1,163 $$10,239,559 
Owner-occupied6,386,055 58,330 85,426 6,529,811 
Total commercial and industrial16,313,114 186,836 268,257 1,163 16,769,370 
Investment properties8,930,360 16,490 57,477 9,004,327 
1-4 family properties766,529 3,249 10,237 780,015 
Land and development681,003 18,643 9,796 709,442 
Total commercial real estate10,377,892 38,382 77,510 

10,493,784 
Consumer mortgages5,527,746 18,376 97 149 

5,546,368 
Home equity lines1,697,086 14,806 21 1,244 

1,713,157 
Credit cards266,146 818 1,877 (4)268,841 
Other consumer loans2,390,199 6,095 

2,396,294 
Total consumer9,881,177 40,095 118 3,270 9,924,660 
Total loans(5)
$36,572,183 $225,218 $385,862 $1,281 $3,270 $37,187,814 
(1)The majority of loans within Substandard risk grade are accruing loans at December 31, 2019.
(2)Loans within Doubtful risk grade are on non-accrual status and generally have an ALL equal to 50% of the loan amount.
(3)    Loans within Loss risk grade are on non-accrual status and have an ALL equal to the full loan amount.
(4)Represent amounts that were 120 days past due. These credits are downgraded to the Loss category with an ALL equal to the full loan amount and are generally charged off upon reaching 181 days past due in accordance with the FFIEC Retail Credit Classification Policy.
(5)    Total before net deferred fees and costs of $25.4 million.
Collateral-Dependent Loans
We classify a loan as collateral-dependent when our borrower is experiencing financial difficulty, and we expect repayment to be provided substantially through the operation or sale of collateral. Our commercial loans have collateral that is comprised of real estate and business assets. Our consumer loans have collateral that is substantially comprised of residential real estate.
There were no significant changes in the extent to which collateral secures our collateral-dependent loans during the three and sixnine months ended JuneSeptember 30, 2020.
2219


Rollforward of Allowance for Loan Losses
The following tables detail the changes in the ALL by loan segment for the three and sixnine months ended JuneSeptember 30, 2020 and 2019. Additionally, during the three and nine months ended JuneSeptember 30, 2020, Synovus reversed $13.3$6.1 million and $19.4 million, respectively, in previously established reserves for credit losses associated with the transfer of $801.0 million in certain third-party lending partnership consumer loans to held for sale loans.of $513.2 million and $1.31 billion, respectively, in performing loans primarily related to third-party single-service consumer loans and non-relationship consumer mortgages.
Allowance for Loan Losses Roll Forward
As Of and For the Three Months Ended June 30, 2020As Of and For the Three Months Ended September 30, 2020
(in thousands)(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal
Allowance for loan losses:Allowance for loan losses:Allowance for loan losses:
Beginning balanceBeginning balance$216,950  $107,117  $169,385  $493,452  Beginning balance$229,915 $171,526 $187,207 $588,648 
Charge-offsCharge-offs(23,245) (689) (6,844) (30,778) Charge-offs(19,367)(6,878)(9,101)(35,346)
RecoveriesRecoveries3,261  536  2,935  6,732  Recoveries3,796 1,225 1,859 6,880 
Provision for loan losses32,949  64,562  21,731  119,242  
Provision for (reversal of) loan lossesProvision for (reversal of) loan losses46,256 (22,068)19,430 43,618 
Ending balanceEnding balance$229,915  $171,526  $187,207  $588,648  Ending balance$260,600 $143,805 $199,395 $603,800 
As Of and For the Three Months Ended June 30, 2019As Of and For the Three Months Ended September 30, 2019
(in thousands)(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal
Allowance for loan losses:Allowance for loan losses:Allowance for loan losses:
Beginning balanceBeginning balance$135,639  $69,009  $52,388  $257,036  Beginning balance$138,004 $63,463 $55,909 $257,376 
Charge-offsCharge-offs(11,095) (861) (4,909) (16,865) Charge-offs(15,425)(3,275)(6,026)(24,726)
RecoveriesRecoveries1,821  1,954  1,311  5,086  Recoveries2,276 1,490 1,035 4,801 
Provision for (reversal of) loan losses11,639  (6,639) 7,119  12,119  
Provision for loan lossesProvision for loan losses17,156 280 10,126 27,562 
Ending balanceEnding balance$138,004  $63,463  $55,909  $257,376  Ending balance$142,011 $61,958 $61,044 $265,013 
As Of and For the Six Months Ended June 30, 2020As Of and For the Nine Months Ended September 30, 2020
(in thousands)(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal
Allowance for loan losses:Allowance for loan losses:Allowance for loan losses:
Beginning balance, prior to adoption of ASU 2016-13Beginning balance, prior to adoption of ASU 2016-13$145,782  $67,430  $68,190  $281,402  Beginning balance, prior to adoption of ASU 2016-13$145,782 $67,430 $68,190 $281,402 
Impact from adoption of ASU 2016-13
Impact from adoption of ASU 2016-13
(2,310) (651) 85,955  82,994  
Impact from adoption of ASU 2016-13
(2,310)(651)85,955 82,994 
Charge-offsCharge-offs(38,130) (1,706) (14,816) (54,652) Charge-offs(57,497)(8,585)(23,917)(89,999)
RecoveriesRecoveries5,002  935  4,608  10,545  Recoveries8,798 2,160 6,468 17,426 
Provision for loan lossesProvision for loan losses119,571  105,518  43,270  268,359  Provision for loan losses165,827 83,451 62,699 311,977 
Ending balanceEnding balance$229,915  $171,526  $187,207  $588,648  Ending balance$260,600 $143,805 $199,395 $603,800 
As Of and For the Six Months Ended June 30, 2019As Of and For the Nine Months Ended September 30, 2019
(in thousands)(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal(in thousands)Commercial & IndustrialCommercial Real EstateConsumerTotal
Allowance for loan losses:Allowance for loan losses:Allowance for loan losses:
Beginning balanceBeginning balance$133,123  $68,796  $48,636  $250,555  Beginning balance$133,123 $68,796 $48,636 $250,555 
Charge-offsCharge-offs(24,133) (2,093) (11,337) (37,563) Charge-offs(39,558)(5,369)(17,363)(62,290)
RecoveriesRecoveries3,810  2,298  2,588  8,696  Recoveries6,087 3,788 3,623 13,498 
Provision for (reversal of) loan lossesProvision for (reversal of) loan losses25,204  (5,538) 16,022  35,688  Provision for (reversal of) loan losses42,359 (5,257)26,148 63,250 
Ending balanceEnding balance$138,004  $63,463  $55,909  $257,376  Ending balance$142,011 $61,958 $61,044 $265,013 




20


The ALL of $588.6$603.8 million and the reserve for unfunded commitments of $61.0$60.8 million, which is recorded in other liabilities, comprise the total ACL of $649.7$664.6 million at JuneSeptember 30, 2020. The ACL increased during the secondthird quarter of 2020 by $117.8$14.9 million to $649.7$664.6 million as of JuneSeptember 30, 2020.2020. Since the adoption of CECL on January 1, 2020, the ACL has increased $256.5 million.The increase for$271.4 million due primarily to uncertainty and deterioration in the three and six months ended June 30, 2020 continues to be primarily driven by the deteriorated economic environment caused by the COVID-19 pandemic. Provision for credit losses (which includes the provision for loan losses and unfunded commitments) of $141.9 million and $300.6$43.4 million for the three and six months ended
23


June September 30, 2020 respectively,included net charge-offs of $28.5 million and the impact of downgrades largely concentrated in the hotel portfolio, which were mostly offset by improvement in the economic forecast which included adjustments for the estimated impact of currently enacted government stimulus plans, as well as reserve releases from loan dispositions. Provision for credit losses of $344.0 million for the nine months ended September 30, 2020, resulted in the building of the ACL required under CECL primarily as a result of deterioration in the economic environment due to the impact of COVID-19.
Our modeling process incorporates quantitative and qualitative considerations that are used to inform CECL estimates. The internally developed economic forecast used to determine the ACL as of JuneSeptember 30, 2020 was approved late in the secondthird quarter of 2020 pursuant to Synovus' economic forecasting governance processes. The economicmodeling assumptions for the secondthird quarter of 2020 included adjustments for the estimated impact of currently enacted government stimulus plans and an unemployment rate ending the 2020 year around 10%. Our model forecast includes moderate economic expansion following significant declines8% before declining modestly in real GDP in the second quarter of 2020.2021. This, represented further deterioration of the economic environment since March 31, 2020along with credit migration and other loan portfolio activity, resulted in an increase of the ACL to loans coverage ratio during the quarter of 245 bps to 1.63% at June 30, 2020,1.68%, or 1.74%1.80% excluding PPP loans.loans, at September 30, 2020.
Significant economic uncertainty remains as a result of the continuing COVID-19 crisis, and thethe trajectory of the economic recovery including any additional government stimulus plans will impact subsequent period CECL reserves.

21



TDRs
Information about Synovus' TDRs is presented in the following tables. Synovus began entering into loan modifications with borrowers in response to the COVID-19 pandemic, which have not been classified as TDRs, and therefore are not included in the discussion below. See "Part I-Item 1. Financial Statements and Supplementary Data - Note 1 - Basis of Presentation" in this Report for more information on Synovus' loan modifications due to COVID-19. The following tables represent, by concession type, the post-modification balance for loans modified or renewed during the three and sixnine months ended JuneSeptember 30, 2020 and 2019 that were reported as accruing or non-accruing TDRs.
TDRs by Concession TypeTDRs by Concession TypeTDRs by Concession Type
Three Months Ended June 30, 2020Three Months Ended September 30, 2020
(in thousands, except contract data)(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total
Commercial, financial and agriculturalCommercial, financial and agricultural40  $1,503  $2,000  $3,503  Commercial, financial and agricultural42 $3,335 $670 $4,005 
Owner-occupiedOwner-occupied 453  1,434  1,887  Owner-occupied7 1,753 0 1,753 
Total commercial and industrialTotal commercial and industrial47  1,956  3,434  5,390  Total commercial and industrial49 5,088 670 5,758 
Investment propertiesInvestment properties 5,599  —  5,599  Investment properties2 294 93 387 
1-4 family properties1-4 family properties 69  549  618  1-4 family properties5 74 114 188 
Land and developmentLand and development 91  —  91  Land and development1 40 0 40 
Total commercial real estateTotal commercial real estate 5,759  549  6,308  Total commercial real estate8 408 207 615 
Consumer mortgagesConsumer mortgages10  556  1,482  2,038  Consumer mortgages3 496 23 519 
Home equity linesHome equity lines14  181  918  1,099  Home equity lines17 471 648 1,119 
Other consumer loansOther consumer loans18  19  798  817  Other consumer loans3 48 85 133 
Total consumerTotal consumer42  756  3,198  3,954  Total consumer23 1,015 756 1,771 
Total TDRsTotal TDRs96  $8,471  $7,181  $15,652  
(2)
Total TDRs80 $6,511 $1,633 $8,144 (2)
Three Months Ended June 30, 2019Three Months Ended September 30, 2019
(in thousands, except contract data)(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total
Commercial, financial and agriculturalCommercial, financial and agricultural21  $1,343  $1,589  $2,932  Commercial, financial and agricultural27 $2,577 $1,917 $4,494 
Owner-occupiedOwner-occupied 1,082  —  1,082  Owner-occupied2,822 861 3,683 
Total commercial and industrialTotal commercial and industrial25  2,425  1,589  4,014  Total commercial and industrial34 5,399 2,778 8,177 
Investment propertiesInvestment properties 180  —  180  Investment properties385 385 
1-4 family properties1-4 family properties 514  —  514  1-4 family properties766 766 
Land and developmentLand and development 169  —  169  Land and development473 473 
Total commercial real estateTotal commercial real estate 863  —  863  Total commercial real estate1,624 1,624 
Consumer mortgagesConsumer mortgages 109  —  109  Consumer mortgages10 1,008 118 1,126 
Home equity linesHome equity lines24  2,321  —  2,321  Home equity lines25 364 1,635 1,999 
Other consumer loansOther consumer loans34  586  1,332  1,918  Other consumer loans27 473 1,222 1,695 
Total consumerTotal consumer59  3,016  1,332  4,348  Total consumer62 1,845 2,975 4,820 
Total TDRsTotal TDRs91  $6,304  $2,921  $9,225  
(3)
Total TDRs105 $8,868 $5,753 $14,621 (3)
(1)    Other concessions generally include term extensions, interest only payments for a period of time, or principal forgiveness, but there was no principal forgiveness for the three months ending JuneSeptember 30, 2020 and 2019.
(2)    NaN net charge-offs were recorded during the three months ended JuneSeptember 30, 2020.
(3)    NaN net charge-offs were recorded during the three months ended JuneSeptember 30, 2019.


24
22



Nine Months Ended September 30, 2020
(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total
Commercial, financial and agricultural118 $8,562 $4,681 $13,243 
Owner-occupied19 3,573 1,530 5,103 
Total commercial and industrial137 12,135 6,211 18,346 
Investment properties6 28,963 93 29,056 
1-4 family properties15 867 1,105 1,972 
Land and development3 581 0 581 
Total commercial real estate24 30,411 1,198 31,609 
Consumer mortgages19 1,568 2,589 4,157 
Home equity lines50 926 2,530 3,456 
Other consumer loans50 145 2,779 2,924 
Total consumer119 2,639 7,898 10,537 
Total TDRs280 $45,185 $15,307 $60,492 (2)
Nine Months Ended September 30, 2019
(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total
Commercial, financial and agricultural61 $5,703 $4,404 $10,107 
Owner-occupied13 4,854 861 5,715 
Total commercial and industrial74 10,557 5,265 15,822 
Investment properties1,048 1,048 
1-4 family properties14 2,072 2,072 
Land and development641 641 
Total commercial real estate23 3,761 3,761 
Consumer mortgages15 1,245 1,332 2,577 
Home equity lines50 2,686 1,740 4,426 
Other consumer loans79 1,167 3,599 4,766 
Total consumer144 5,098 6,671 11,769 
Total TDRs241 $19,416 $11,936 $31,352 (3)

Six Months Ended June 30, 2020
(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total
Commercial, financial and agricultural76  $5,226  $4,011  $9,237  
Owner-occupied12  1,821  1,530  3,351  
Total commercial and industrial88  7,047  5,541  12,588  
Investment properties 28,669  —  28,669  
1-4 family properties10  793  991  1,784  
Land and development 541  —  541  
Total commercial real estate16  30,003  991  30,994  
Consumer mortgages16  1,072  2,566  3,638  
Home equity lines33  455  1,882  2,337  
Other consumer loans47  97  2,694  2,791  
Total consumer96  1,624  7,142  8,766  
Total TDRs200  $38,674  $13,674  $52,348  
(2)
Six Months Ended June 30, 2019
(in thousands, except contract data)Number of ContractsBelow Market Interest Rate
Other Concessions(1)
Total
Commercial, financial and agricultural34  $3,126  $2,488  $5,614  
Owner-occupied 2,031  —  2,031  
Total commercial and industrial40  5,157  2,488  7,645  
Investment properties 663  —  663  
1-4 family properties10  1,307  —  1,307  
Land and development 169  —  169  
Total commercial real estate14  2,139  —  2,139  
Consumer mortgages 237  1,214  1,451  
Home equity lines25  2,321  105  2,426  
Other consumer loans52  694  2,377  3,071  
Total consumer82  3,252  3,696  6,948  
Total TDRs136  $10,548  $6,184  $16,732  
(3)
(1)    Other concessions generally include term extensions, interest only payments for a period of time, or principal forgiveness, but there was no principal forgiveness for the sixnine months ending JuneSeptember 30, 2020 and 2019.
(2)    NaN net charge-offs were recorded during the sixnine months ended JuneSeptember 30, 2020.
(3)    NaN net charge-offs were recorded during the sixnine months ended JuneSeptember 30, 2019.
For the three and sixnine months ended JuneSeptember 30, 2020 there was 1 default with a recorded investment of $27$21 thousand and 45 defaults with a recorded investment of $645$666 thousand, respectively, on accruing TDRs restructured during the previous twelve months (defaults are defined as the earlier of the TDR being placed on non-accrual status or reaching 90 days past due with respect to principal and/or interest payments) compared to 1 default3 defaults with a recorded investment of $5$321 thousand and 4 defaults with a recorded investment of $326 thousand for both the three and sixnine months ended JuneSeptember 30, 2019.2019, respectively. As of JuneSeptember 30, 2020 and December 31, 2019, there were0 commitments to lend a material amount of additional funds to any customer whose loan was classified as a TDR.
2523



Note 5 - Goodwill and Other Intangible Assets
Goodwill allocated to each reporting unit at JuneSeptember 30, 2020 and December 31, 2019 is presented as follows (the FMS reportable segment includes 2 reporting units of Consumer MortgagesMortgage and Wealth Management):
(in thousands)(in thousands)Community Banking Reporting UnitWholesale Banking Reporting UnitConsumer Mortgages Reporting UnitWealth Management Reporting UnitTotal(in thousands)Community Banking Reporting UnitWholesale Banking Reporting UnitConsumer Mortgage Reporting UnitWealth Management Reporting UnitTotal
Balance as of December 31, 2019Balance as of December 31, 2019$256,323  $171,636  $44,877  $24,431  $497,267  Balance as of December 31, 2019$256,323 $171,636 $44,877 $24,431 $497,267 
Goodwill acquired and adjustments during the year—  —  —  —  —  
Balance as of June 30, 2020$256,323  $171,636  $44,877  $24,431  $497,267  
Goodwill impairmentGoodwill impairment0 0 (44,877)0 (44,877)
Balance as of September 30, 2020Balance as of September 30, 2020$256,323 $171,636 $0 $24,431 $452,390 
Goodwill is evaluated for impairment on an annual basis or whenever an event occurs or circumstances change to indicate that it is more likely than not that an impairment loss has been incurred (i.e., a triggering event). Synovus conducted a goodwill impairment assessment as of December 31, 2019, following Synovus' reorganization, applying ASC 350-20-35-3A Goodwill Subsequent Measurement - Qualitative Assessment Approach and concluded that goodwill was not impaired. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 19 -Segment Reporting" to the consolidated financial statements of Synovus' 2019 Form 10-K for information on Synovus' reorganization during 2019.
Duringthe second quarter of 2020, Synovus assessed the indicators ofperformed interim goodwill impairment for each reporting unittests as of September 30, 2020, June 30, 2020 and noted certainMarch 31, 2020 based on quarterly assessments of triggering events related to COVID-19 that indicated it was more likely than not that goodwill was impaired, necessitatingan interim test. Triggering events included Synovus' stock price trading below book value, for the entire quarter, an an extremely low interest rate environment, as well as general recessionary economic uncertainty surroundingconditions caused by the pandemic, which has led to an economic recession. As such, Synovus performed a quantitative assessmentCOVID-19 pandemic. Quantitative assessments of goodwill impairment as of June 30, 2020, which includedinclude determining the estimated fair value of each reporting unit,, utilizing a combination of discounted cash flow and market-based approaches, and comparing that fair value to each reporting unit's carrying amount. The discounted cash flow method included updated internal forecasts, long-term profitability targets, growth rates and discount rates.The market approach was based on a comparison of certain financial metrics of Synovus' reporting units to guideline public company peers. The income-based discounted cash flow approach was more heavily weighted (60%) than the market-based approach (40%) due to significant volatility in the market since the pandemic was declared a National Emergency.
Based on assessmentsthe assessment performed at JuneSeptember 30, 2020, and March 31, 2020,Synovus recognized a $44.9 million goodwill impairment charge representing all goodwill allocated to the Consumer Mortgage reporting unit, while the fair valuevalues of each of ourthe Community Banking, Wholesale Banking and Wealth Management reporting units exceeded itscontinued to exceed the respective carrying amountvalues. The projected cash flows of the Consumer Mortgage reporting unit declined from the prior period valuations due to significant mortgage refinance activity at June 30,record-low mortgage rates and the FOMC's updated guidance in the third quarter of 2020 regarding inflation targeting and March 31, 2020; therefore, goodwill is 0t impaired. However,their expectations for interest rates to remain low for an extended period of time. The primarily fixed rate, longer duration nature of Synovus’ mortgage portfolio especially impacted the Consumer Mortgage reporting unit. In addition, the excess of fair value over the carrying amount for the Community Banking and Wholesale Banking reporting units was significantly less than the excess10% at December 31, 2019.September 30, 2020.
Due to the high degree of subjectivity involvedinvolved in estimating the fair value of Synovus' reporting units, a significant decline in Synovus' expected future cash flows or estimated growth rates due to further deterioration in the economic environment, or a prolonged decline in the pricecontinued market capitalization of Synovus' common stock, may necessitate additional future interim assessments thatSynovus below book value, could result in aan additional goodwill impairment charge that is material to Synovus' results from operations, but would not materially impact our financial condition.condition.
The following table shows the gross carrying amount and accumulated amortization of other intangible assets as of JuneSeptember 30, 2020 and December 31, 2019, which primarily consist of core deposit intangible assets acquired in the FCB acquisition. The CDI is being amortized over its estimated useful life of approximately ten years utilizing an accelerated method. Aggregate other intangible assets amortization expense for the three and sixnine months ended JuneSeptember 30, 2020 was $2.6 million and $5.3$7.9 million, respectively. Aggregate other intangible assets amortization for the three and sixnine months ended JuneSeptember 30, 2019 was $2.4$2.9 million and $5.8$8.7 million, respectively.
(in thousands)Gross Carrying AmountAccumulated AmortizationNet Carrying Value
June 30, 2020
CDI$57,400  $(15,132) $42,268  
Other12,500  (4,376) 8,124  
Total other intangible assets$69,900  $(19,508) $50,392  
December 31, 2019
CDI$57,400  $(10,436) $46,964  
Other12,500  (3,793) 8,707  
Total other intangible assets$69,900  $(14,229) $55,671  

2624


(in thousands)Gross Carrying AmountAccumulated AmortizationNet Carrying Value
September 30, 2020
CDI$57,400 $(17,481)$39,919 
Other12,500 (4,667)7,833 
Total other intangible assets$69,900 $(22,148)$47,752 
December 31, 2019
CDI$57,400 $(10,436)$46,964 
Other12,500 (3,793)8,707 
Total other intangible assets$69,900 $(14,229)$55,671 

Note 6 - Shareholders' Equity and Other Comprehensive Income (Loss)
Repurchases of Common Stock
During the three months ended JuneSeptember 30, 2020, Synovus did not repurchase any shares of its common stock. During the sixnine months ended JuneSeptember 30, 2020, Synovus repurchased $16.2 million, or 450 thousand shares of its common stock, at an average price of $36.08 per share, under the share repurchase program announced on January 24, 2020.
Dividends
The following table presents dividends declared related to common stock. For information related to preferred stock dividends, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 10 - Shareholders' Equity and Other Comprehensive Income" to the consolidated financial statements of Synovus' 2019 Form 10-K.
Three Months Ended June 30,Six Months Ended June 30,
2020201920202019
Cash dividends declared per share$0.33  $0.30  $0.66  $0.60  
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Cash dividends declared per share$0.33 $0.30 $0.99 $0.90 

Equity-Based Compensation Plans
The following tables summarize the status of Synovus' stock options, restricted share units, market restricted share units, and performance share units as of JuneSeptember 30, 2020 and activity for the sixnine months ended JuneSeptember 30, 2020.
Stock OptionsStock Options
(in thousands, except per share amounts)(in thousands, except per share amounts)QuantityWeighted-Average Exercise Price Per Share(in thousands, except per share amounts)QuantityWeighted-Average Exercise Price Per Share
Outstanding at January 1, 2020Outstanding at January 1, 20203,037  $22.74  Outstanding at January 1, 20203,037 $22.74 
ExercisedExercised(232) 28.59  Exercised(239)28.28 
Expired/canceledExpired/canceled(16) 25.00  Expired/canceled(64)29.75 
Outstanding at June 30, 20202,789  $22.24  
Outstanding at September 30, 2020Outstanding at September 30, 20202,734 $22.09 

RSUs, MRSUs, and PSUs
(in thousands, except per share amounts)QuantityWeighted-Average Grant Date Fair Value Per Share
Non-vested at January 1, 20201,312  $39.28  
Granted743  35.11  
Quantity change based on TSR and performance factors44  35.11  
Dividend equivalents granted41  35.11  
Vested(582) 38.40  
Forfeited(48) 36.22  
Non-vested at June 30, 20201,510  $37.43  
25


RSUs, MRSUs, and PSUs
(in thousands, except per share amounts)QuantityWeighted-Average Grant Date Fair Value Per Share
Non-vested at January 1, 20201,312 $39.28 
Granted893 32.91 
Quantity change based on TSR and performance factors44 35.11 
Dividend equivalents granted56 33.50 
Vested(590)38.85 
Forfeited(58)36.22 
Non-vested at September 30, 20201,657 $35.80 
Changes in Accumulated Other Comprehensive Income (Loss) by Component (Net of Income Taxes)
The following tables illustrate activity within the balances in accumulated other comprehensive income (loss) by component for the three and sixnine months ended JuneSeptember 30, 2020 and 2019.
27
Changes in Accumulated Other Comprehensive Income (Loss) by Component (Net of Income Taxes)
(in thousands)
Net unrealized gains (losses) on investment securities available for sale(1)
Net unrealized gains (losses) on cash flow hedges(1)
Post-retirement unfunded health benefitTotal
Balance, July 1, 2020$134,245 $68,263 $462 $202,970 
Other comprehensive income (loss) before reclassifications(21,806)(6,635)0 (28,441)
Amounts reclassified from AOCI1,149 (764)0 385 
Net current period other comprehensive income (loss)(20,657)(7,399)0 (28,056)
Balance at September 30, 2020$113,588 $60,864 $462 $174,914 
Balance, July 1, 2019$60,586 $(12,137)$840 $49,289 
Other comprehensive income (loss) before reclassifications25,133 (876)(378)23,879 
Amounts reclassified from AOCI2,765 2,765 
Net current period other comprehensive income (loss)27,898 (876)(378)26,644 
Balance at September 30, 2019$88,484 $(13,013)$462 $75,933 
Balance, January 1, 2020$83,666 $(18,487)$462 $65,641 
Other comprehensive income (loss) before reclassifications86,678 80,404 0 167,082 
Amounts reclassified from AOCI(56,756)(1,053)0 (57,809)
Net current period other comprehensive income (loss)29,922 79,351 0 109,273 
Balance at September 30, 2020$113,588 $60,864 $462 $174,914 
Balance, January 1, 2019$(83,179)$(12,137)$896 $(94,420)
Other comprehensive income (loss) before reclassifications167,586 (876)(378)166,332 
Amounts reclassified from AOCI4,077 (56)4,021 
Net current period other comprehensive income (loss)171,663 (876)(434)170,353 
Balance at September 30, 2019$88,484 $(13,013)$462 $75,933 


Changes in Accumulated Other Comprehensive Income (Loss) by Component (Net of Income Taxes)
(in thousands)
Net unrealized gains (losses) on investment securities available for sale(1)
Net unrealized gains (losses) on cash flow hedges(1)
Post-retirement unfunded health benefitTotal
Balance, April 1, 2020$194,524  $61,925  $462  $256,911  
Other comprehensive income (loss) before reclassifications(8,847) 6,538  —  (2,309) 
Amounts reclassified from AOCI(51,432) (200) —  (51,632) 
Net current period other comprehensive income (loss)(60,279) 6,338  —  (53,941) 
Balance at June 30, 2020$134,245  $68,263  $462  $202,970  
Balance, April 1, 2019$(7,071) $(12,137) $866  $(18,342) 
Other comprehensive income (loss) before reclassifications66,290  —  —  66,290  
Amounts reclassified from AOCI1,367  —  (26) 1,341  
Net current period other comprehensive income (loss)67,657  —  (26) 67,631  
Balance at June 30, 2019$60,586  $(12,137) $840  $49,289  
Balance, December 31, 2019$83,666  $(18,487) $462  $65,641  
Other comprehensive income (loss) before reclassifications108,484  87,039  —  195,523  
Amounts reclassified from AOCI(57,905) (289) —  (58,194) 
Net current period other comprehensive income (loss)50,579  86,750  —  137,329  
Balance at June 30, 2020$134,245  $68,263  $462  $202,970  
Balance, December 31, 2018$(83,179) $(12,137) $896  $(94,420) 
Other comprehensive income (loss) before reclassifications142,453  —  —  142,453  
Amounts reclassified from AOCI1,312  —  (56) 1,256  
Net current period other comprehensive income (loss)143,765  —  (56) 143,709  
Balance at June 30, 2019$60,586  $(12,137) $840  $49,289  
(1)    For all periods presented, the ending balance in net unrealized gains (losses) on cash flow hedges and investment securities available for sale includes unrealized losses of $12.1 million and $13.3 million, respectively, related to residual tax effects remaining in OCI due to previously established deferred tax asset valuation allowances in 2010 and 2011. In accordance with ASC 740-20-45-11(b), under the portfolio approach, these unrealized losses are realized at the time the entire portfolio is sold or disposed.
2826


Note 7 - Fair Value Accounting
Fair value accounting guidance defines fair value as the exchange price that would be received to sell an asset or paid to transfer a liability (an "exit price") in the principal or most advantageous market available to the entity in an orderly transaction between market participants, on the measurement date. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" of Synovus' 2019 Form 10-K for a description of how fair value measurements are determined.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following tables present all financial instruments measured at fair value on a recurring basis as of JuneSeptember 30, 2020 and December 31, 2019.
June 30, 2020September 30, 2020
(in thousands)(in thousands)Level 1Level 2Level 3Total Assets and Liabilities at Fair Value(in thousands)Level 1Level 2Level 3Total Assets and Liabilities at Fair Value
AssetsAssetsAssets
Trading securities:Trading securities:Trading securities:
Mortgage-backed securities issued by U.S. Government agenciesMortgage-backed securities issued by U.S. Government agencies$—  $18  $—  $18  Mortgage-backed securities issued by U.S. Government agencies$0 $18 $0 $18 
Commercial mortgage-backed securities issued by U.S. Government sponsored enterprises—  288  —  288  
Collateralized mortgage obligations issued by U.S. Government sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government sponsored enterprises0 604 0 604 
Other mortgage-backed securitiesOther mortgage-backed securities—  1,620  —  1,620  Other mortgage-backed securities0 673 0 673 
State and municipal securitiesState and municipal securities—  165  —  165  State and municipal securities0 579 0 579 
Asset-backed securitiesAsset-backed securities—  2,535  —  2,535  Asset-backed securities0 2,497 0 2,497 
Total trading securitiesTotal trading securities$—  $4,626  $—  $4,626  Total trading securities$0 $4,371 $0 $4,371 
Investment securities available for sale:Investment securities available for sale:Investment securities available for sale:
U.S. Treasury securitiesU.S. Treasury securities$19,921  $—  $—  $19,921  U.S. Treasury securities$20,254 $0 $0 $20,254 
U.S. Government agency securitiesU.S. Government agency securities—  171,366  —  171,366  U.S. Government agency securities0 156,614 0 156,614 
Mortgage-backed securities issued by U.S. Government agenciesMortgage-backed securities issued by U.S. Government agencies—  864,428  —  864,428  Mortgage-backed securities issued by U.S. Government agencies0 1,129,392 0 1,129,392 
Mortgage-backed securities issued by U.S. Government sponsored enterprisesMortgage-backed securities issued by U.S. Government sponsored enterprises—  4,444,252  —  4,444,252  Mortgage-backed securities issued by U.S. Government sponsored enterprises0 4,540,386 0 4,540,386 
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises—  1,213,081  —  1,213,081  Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises0 1,345,284 0 1,345,284 
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprisesCommercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises—  365,253  —  365,253  Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises0 354,157 0 354,157 
State and municipal securitiesState and municipal securities—  1,007  —  1,007  State and municipal securities0 501 0 501 
Corporate debt securities and other debt securitiesCorporate debt securities and other debt securities—  116,523  1,662  118,185  Corporate debt securities and other debt securities0 18,137 1,800 19,937 
Total investment securities available for saleTotal investment securities available for sale$19,921  $7,175,910  $1,662  $7,197,493  Total investment securities available for sale$20,254 $7,544,471 $1,800 $7,566,525 
Mortgage loans held for saleMortgage loans held for sale—  266,306  —  266,306  Mortgage loans held for sale0 285,899 0 285,899 
Private equity investmentsPrivate equity investments—  —  698  698  Private equity investments0 0 958 958 
Mutual funds and mutual funds held in rabbi trustsMutual funds and mutual funds held in rabbi trusts34,219  —  —  34,219  Mutual funds and mutual funds held in rabbi trusts35,174 0 0 35,174 
GGL/SBA loans servicing assetGGL/SBA loans servicing asset—  —  3,019  3,019  GGL/SBA loans servicing asset0 0 3,100 3,100 
Derivative assetsDerivative assets—  496,978  —  496,978  Derivative assets0 463,028 0 463,028 
LiabilitiesLiabilitiesLiabilities
Earnout liabilityEarnout liability$—  $—  $15,924  $15,924  Earnout liability$0 $0 $15,924 $15,924 
Derivative liabilitiesDerivative liabilities—  194,376  1,755  196,131  Derivative liabilities0 178,508 1,460 179,968 
2927


December 31, 2019December 31, 2019
(in thousands)(in thousands)Level 1Level 2Level 3Total Assets and Liabilities at Fair Value(in thousands)Level 1Level 2Level 3Total Assets and Liabilities at Fair Value
AssetsAssetsAssets
Trading securities:Trading securities:Trading securities:
Commercial mortgage-backed securities issued by U.S. Government sponsored enterprises$—  $2,486  $—  $2,486  
Collateralized mortgage obligations issued by U.S. Government sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government sponsored enterprises$$2,486 $$2,486 
Other mortgage-backed securitiesOther mortgage-backed securities—  1,284  —  1,284  Other mortgage-backed securities1,284 1,284 
State and municipal securitiesState and municipal securities—  65  —  65  State and municipal securities65 65 
Asset-backed securitiesAsset-backed securities—  3,227  —  3,227  Asset-backed securities3,227 3,227 
Other investmentsOther investments—  150  —  150  Other investments150 150 
Total trading securitiesTotal trading securities$—  $7,212  $—  $7,212  Total trading securities$$7,212 $$7,212 
Investment securities available for sale:Investment securities available for sale:Investment securities available for sale:
U.S. Treasury securitiesU.S. Treasury securities$19,855  $—  $—  $19,855  U.S. Treasury securities$19,855 $$$19,855 
U.S. Government agency securitiesU.S. Government agency securities—  36,541  —  36,541  U.S. Government agency securities36,541 36,541 
Mortgage-backed securities issued by U.S. Government agenciesMortgage-backed securities issued by U.S. Government agencies—  56,816  —  56,816  Mortgage-backed securities issued by U.S. Government agencies56,816 56,816 
Mortgage-backed securities issued by U.S. Government sponsored enterprisesMortgage-backed securities issued by U.S. Government sponsored enterprises—  5,180,815  —  5,180,815  Mortgage-backed securities issued by U.S. Government sponsored enterprises5,180,815 5,180,815 
Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprisesCollateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises—  636,851  —  636,851  Collateralized mortgage obligations issued by U.S. Government agencies or sponsored enterprises636,851 636,851 
Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprisesCommercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises—  371,592  —  371,592  Commercial mortgage-backed securities issued by U.S. Government agencies or sponsored enterprises371,592 371,592 
State and municipal securitiesState and municipal securities—  2,075  —  2,075  State and municipal securities2,075 2,075 
Asset-backed securitiesAsset-backed securities—  327,400  —  327,400  Asset-backed securities327,400 327,400 
Corporate debt securities and other debt securitiesCorporate debt securities and other debt securities—  144,620  2,105  146,725  Corporate debt securities and other debt securities144,620 2,105 146,725 
Total investment securities available for saleTotal investment securities available for sale$19,855  $6,756,710  $2,105  $6,778,670  Total investment securities available for sale$19,855 $6,756,710 $2,105 $6,778,670 
Mortgage loans held for saleMortgage loans held for sale—  115,173  —  115,173  Mortgage loans held for sale115,173 115,173 
Private equity investmentsPrivate equity investments15,502  —  3,887  19,389  Private equity investments15,502 3,887 19,389 
Mutual funds and mutual funds held in rabbi trustsMutual funds and mutual funds held in rabbi trusts32,348  —  —  32,348  Mutual funds and mutual funds held in rabbi trusts32,348 32,348 
GGL/SBA loans servicing assetGGL/SBA loans servicing asset—  —  3,040  3,040  GGL/SBA loans servicing asset3,040 3,040 
Derivative assetsDerivative assets—  140,016  —  140,016  Derivative assets140,016 140,016 
LiabilitiesLiabilitiesLiabilities
Trading liability for short positionsTrading liability for short positions$1,560  $—  $—  $1,560  Trading liability for short positions$1,560 $$$1,560 
Earnout liabilityEarnout liability—  —  11,016  11,016  Earnout liability11,016 11,016 
Derivative liabilitiesDerivative liabilities—  34,732  2,339  37,071  Derivative liabilities34,732 2,339 37,071 
Fair Value Option
Synovus has elected the fair value option for mortgage loans held for sale primarily to ease the operational burden required to maintain hedge accounting for these loans. Synovus is still able to achieve effective economic hedges on mortgage loans held for sale without the time and expense needed to manage a hedge accounting program.
The following table summarizes the difference between the fair value and the UPB of mortgage loans held for sale and the changes in fair value of these loans. An immaterial portion of these changes in fair value was attributable to changes in instrument-specific credit risk.
Mortgage Loans Held for SaleMortgage Loans Held for SaleMortgage Loans Held for Sale
(in thousands)(in thousands)As of June 30, 2020As of December 31, 2019(in thousands)As of September 30, 2020As of December 31, 2019
Fair valueFair value$266,306  $115,173  Fair value$285,899 $115,173 
Unpaid principal balanceUnpaid principal balance257,365  112,218  Unpaid principal balance276,709 112,218 
Fair value less aggregate unpaid principal balanceFair value less aggregate unpaid principal balance$8,941  $2,955  Fair value less aggregate unpaid principal balance$9,190 $2,955 

3028


Changes in Fair Value Included in Net IncomeChanges in Fair Value Included in Net IncomeChanges in Fair Value Included in Net Income
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)(in thousands)2020201920202019(in thousands)2020201920202019
Mortgage loans held for saleMortgage loans held for sale$5,365  $345  $5,984  $701  Mortgage loans held for sale$251 $892 $6,235 $1,593 
Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
During the three and sixnine months ended JuneSeptember 30, 2020, Synovus did not have any transfers in or out of Level 3 in the fair value hierarchy. During the sixnine months ended JuneSeptember 30, 2019, Synovus had transfers out of Level 3 into Level 1 in the fair value hierarchy as certain funds within private equity investments became public with traded securities.
Three Months Ended June 30, 2020Three Months Ended September 30, 2020
(in thousands)(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative
Beginning balance, April 1, 2020$1,562  $3,255  $3,149  $(11,016) $(2,050) 
Beginning balance, July 1, 2020Beginning balance, July 1, 2020$1,662 $698 $3,019 $(15,924)$(1,755)
Total gains (losses) realized/unrealized:Total gains (losses) realized/unrealized:Total gains (losses) realized/unrealized:
Included in earningsIncluded in earnings—  (2,557) (291) (4,908) —  Included in earnings0 260 (187)0 0 
Unrealized gains (losses) included in OCIUnrealized gains (losses) included in OCI100  —  —  —  —  Unrealized gains (losses) included in OCI138 0 0 0 0 
AdditionsAdditions—  —  161  —  —  Additions0 0 268 0 0 
SettlementsSettlements—  —  —  —  295  Settlements0 0 0 0 295 
Ending balance, June 30, 2020$1,662  $698  $3,019  $(15,924) $(1,755) 
Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at June 30, 2020 $—  $(2,557) $—  $(4,908) $—  
Ending balance, September 30, 2020Ending balance, September 30, 2020$1,800 $958 $3,100 $(15,924)$(1,460)
Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at September 30, 2020 Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at September 30, 2020 $0 $260 $0 $0 $0 
Three Months Ended June 30, 2019Three Months Ended September 30, 2019
(in thousands)(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative
Beginning balance, April 1, 2019$1,981  $9,481  $3,447  $(14,353) $(1,366) 
Beginning balance, July 1, 2019Beginning balance, July 1, 2019$2,017 $13,341 $3,326 $(14,353)$(1,049)
Total gains (losses) realized/unrealized:Total gains (losses) realized/unrealized:Total gains (losses) realized/unrealized:
Included in earningsIncluded in earnings—  82  (305) —  —  Included in earnings1,194 (298)(10,457)(2,500)
Unrealized gains (losses) included in OCIUnrealized gains (losses) included in OCI36  —  —  —  —  Unrealized gains (losses) included in OCI(26)
AdditionsAdditions—  —  184  —  —  Additions322 
SettlementsSettlements—  —  —  —  317  Settlements(3,246)214 
Ending balance, June 30, 2019$2,017  $9,563  $3,326  $(14,353) $(1,049) 
Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at June 30, 2019$—  $82  $—  $—  $—  
Ending balance, September 30, 2019Ending balance, September 30, 2019$1,991 $11,289 $3,350 $(24,810)$(3,335)
Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at September 30, 2019Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at September 30, 2019$$777 $$(10,457)$(2,500)
3129


Six Months Ended June 30, 2020Nine Months Ended September 30, 2020
(in thousands)(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative
Beginning balance, December 31, 2019$2,105  $3,887  $3,040  $(11,016) $(2,339) 
Beginning balance, January 1, 2020Beginning balance, January 1, 2020$2,105 $3,887 $3,040 $(11,016)$(2,339)
Total gains (losses) realized/unrealized:Total gains (losses) realized/unrealized:Total gains (losses) realized/unrealized:
Included in earningsIncluded in earnings—  (3,189) (555) (4,908) —  Included in earnings(2,929)(742)(4,908)0 
Unrealized gains (losses) included in OCIUnrealized gains (losses) included in OCI(443) —  —  —  —  Unrealized gains (losses) included in OCI(305)0 0 0 0 
AdditionsAdditions—  —  534  —  —  Additions0 0 802 0 0 
SettlementsSettlements—  —  —  —  584  Settlements0 0 0 0 879 
Ending balance, June 30, 2020$1,662  $698  $3,019  $(15,924) $(1,755) 
Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at June 30, 2020 $—  $(3,189) $—  $(4,908) $—  
Ending balance, September 30, 2020Ending balance, September 30, 2020$1,800 $958 $3,100 $(15,924)$(1,460)
Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at September 30, 2020 Total net gains (losses) for the period included in earnings attributable to the change in unrealized gains/(losses) relating to assets/liabilities still held at September 30, 2020 $0 $(2,929)$0 $(4,908)$0 
Six Months Ended June 30, 2019Nine Months Ended September 30, 2019
(in thousands)(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative(in thousands)Investment Securities Available for SalePrivate Equity InvestmentsGGL / SBA
Loans Servicing Asset
Earnout
Liability
Visa Derivative
Beginning balance, December 31, 2018$1,785  $11,028  $3,729  $(14,353) $(1,673) 
Beginning balance, January 1, 2019Beginning balance, January 1, 2019$1,785 $11,028 $3,729 $(14,353)$(1,673)
Total (losses) gains realized/unrealized:Total (losses) gains realized/unrealized:Total (losses) gains realized/unrealized:
Included in earningsIncluded in earnings—  110  (793) —  —  Included in earnings3,507 (1,091)(10,457)(2,500)
Unrealized gains (losses) included in OCIUnrealized gains (losses) included in OCI232  —  —  —  —  Unrealized gains (losses) included in OCI206 
AdditionsAdditions—  —  390  —  —  Additions712 
SettlementsSettlements—  —  —  —  624  Settlements(3,246)838 
Transfers out of Level 3—  (1,575) —  —  —  
Ending balance, June 30, 2019$2,017  $9,563  $3,326  $(14,353) $(1,049) 
Total net gains (losses) for the period included in earnings attributable to the change in unrealized losses relating to assets/liabilities still held at June 30, 2019$—  $110  $—  $—  $—  
Ending balance, September 30, 2019Ending balance, September 30, 2019$1,991 $11,289 $3,350 $(24,810)$(3,335)
Total net gains (losses) for the period included in earnings attributable to the change in unrealized losses relating to assets/liabilities still held at September 30, 2019Total net gains (losses) for the period included in earnings attributable to the change in unrealized losses relating to assets/liabilities still held at September 30, 2019$$3,090 $$(10,457)$(2,500)

3230


The table below provides an overview of the valuation techniques and significant unobservable inputs used in those techniques to measure financial instruments that are classified within Level 3 of the valuation hierarchy and are measured at fair value on a recurring basis. The range of sensitivities that management utilized in its fair value calculations is deemed acceptable in the industry with respect to the identified financial instruments.

JuneSeptember 30, 2020
(dollars in thousands)Valuation TechniqueSignificant Unobservable InputLevel 3 Fair ValueRate/Range
Assets measured at fair value on a recurring basis
Investment Securities Available for Sale -
Corporate debt and other debt securities - trust preferred security
Discounted cash flow analysisDiscount rate
Forecasted average Prime reset rate
$1,6621,800   6.51% 3.68%5.83% 3.79%
Private equity investmentsIndividual analysis of each investee companyMultiple factors, including but not limited to, current operations, financial condition, cash flows, evaluation of business management and financial plans, and recently executed financing transactions related to the investee companies$698958N/A
GGL/SBA loans servicing assetDiscounted cash flow analysisDiscount rate
Prepayment speeds
$3,0193,100 12.16% 16.10%9.68% 19.20%
Earnout liabilityOption pricing methods and Monte Carlo simulationFinancial projections of Global One$15,924N/A
Visa derivative liabilityDiscounted cash flow analysisEstimated timing of resolution of Covered Litigation and future cumulative deposits to the litigation escrow for settlement of the Covered Litigation$1,7551,460
0-1.50-1.2 years
(4Q 2021)
Assets Measured at Fair Value on a Non-recurring Basis
Certain assets are required to be measured at fair value on a nonrecurring basis subsequent to their initial recognition. These assets and liabilities are not measured at fair value on an ongoing basis; however, they are subject to fair value adjustments in certain circumstances, such as when there is evidence of impairment. The following table presents assets measured at fair value on a non-recurring basis as of the dates indicated for which there was a fair value adjustment.
33
September 30, 2020December 31, 2019
(in thousands)Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
Loans(1)
$0 $0 $27,440 $27,440 $$$1,461 $1,461 
Other real estate0 0 1,750 1,750 8,023 8,023 
MPS receivable0 0 17,915 17,915 21,437 21,437 
Other assets held for sale0 0 1,634 1,634 1,238 1,238 


(1)    
Collateral-dependent loans that were written down to fair value of collateral.

June 30, 2020December 31, 2019
(in thousands)Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
Loans(1)
$—  $—  $21,138  $21,138  $—  $—  $1,461  $1,461  
Other real estate—  —  5,902  5,902  —  —  8,023  8,023  
MPS receivable—  —  18,202  18,202  —  —  21,437  21,437  
Other assets held for sale—  —  1,634  1,634  —  —  1,238  1,238  
ORE properties are included in other assets on the consolidated balance sheets. The carrying value of ORE at JuneSeptember 30, 2020 and December 31, 2019 was $12.0$5.4 million and $14.4 million, respectively.
31


The following table presents fair value adjustments recognized in earnings for the three and sixnine months ended JuneSeptember 30, 2020 and 2019 for assets measured at fair value on a non-recurring basis still held at period-end.
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)(in thousands)2020201920202019(in thousands)2020201920202019
Loans(1)
Loans(1)
$14,950  $—  $14,950  $2,625  
Loans(1)
$5,661 $4,170 $20,412 $4,718 
Other real estateOther real estate1,228  612  1,228  624  Other real estate107 74 138 569 
MPS receivableMPS receivable—  —  2,663  —  MPS receivable0 2,663 
Other assets held for saleOther assets held for sale729  —  2,120  91  Other assets held for sale0 2,120 91 
(1) Collateral-dependent loans that were written down to fair value of collateral.
The table below provides an overview of the valuation techniques and significant unobservable inputs used in those techniques to measure financial instruments that are classified within Level 3 of the valuation hierarchy and are measured at fair value on a non-recurring basis.

JuneSeptember 30, 2020
Valuation TechniqueSignificant Unobservable Input
Range
(Weighted Average)(1)
Assets measured at fair value on a non-recurring basis
LoansThird-party appraised value of collateral less estimated selling costsDiscount to appraised value
Estimated selling costs
0%-43% (24%-36% (28%) 0%-10% (7%)
Other real estateThird-party appraised value of real estate less estimated selling costsDiscount to appraised value
Estimated selling costs
0%-33% (23%-20% (10%) 0%-10% (7%)
MPS receivable(2)
Third-party appraised value of business less estimated selling costsDiscount to appraised value
Estimated selling costs
N/A
Other assets held for saleThird-party appraised value less estimated selling costs or BOVDiscount to appraised value
Estimated selling costs
0%-66% (63%(53%) 0%-10% (7%)
(1)    The weighted average is the measure of central tendencies; it is not the value that management is using for the asset or liability.
(2)    See "Part I - Item 1. Notes to Unaudited Interim Financial Statements - Note 10 - Commitments and Contingencies" of this Report for more information on this receivable which was classified as a NPA at JuneSeptember 30, 2020 and December 31, 2019.
32


Fair Value of Financial Instruments
The following tables present the carrying and estimated fair values of financial instruments at JuneSeptember 30, 2020 and December 31, 2019. The fair values represent management’s best estimates based on a range of methodologies and assumptions. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" to the consolidated financial statements of Synovus' 2019 Form 10-K for a description of how fair value measurements are determined.
34


June 30, 2020September 30, 2020
(in thousands)(in thousands)Carrying ValueFair ValueLevel 1Level 2Level 3(in thousands)Carrying ValueFair ValueLevel 1Level 2Level 3
Financial assetsFinancial assetsFinancial assets
Total cash, cash equivalents, restricted cash, and restricted cash equivalentsTotal cash, cash equivalents, restricted cash, and restricted cash equivalents$1,571,225  $1,571,225  $1,571,225  $—  $—  Total cash, cash equivalents, restricted cash, and restricted cash equivalents$1,985,363 $1,985,363 $1,985,363 $0 $0 
Trading securitiesTrading securities4,626  4,626  —  4,626  —  Trading securities4,371 4,371 0 4,371 0 
Investment securities available for saleInvestment securities available for sale7,197,493  7,197,493  19,921  7,175,910  1,662  Investment securities available for sale7,566,525 7,566,525 20,254 7,544,471 1,800 
Loans held for saleLoans held for sale900,936  900,936  —  266,306  634,630  Loans held for sale745,160 744,615 0 285,899 458,716 
Private equity investmentsPrivate equity investments698  698  —  —  698  Private equity investments958 958 0 0 958 
Mutual funds and mutual funds held in rabbi trustsMutual funds and mutual funds held in rabbi trusts34,219  34,219  34,219  —  —  Mutual funds and mutual funds held in rabbi trusts35,174 35,174 35,174 0 0 
Loans, netLoans, net39,325,649  39,386,584  —  —  39,386,584  Loans, net38,946,047 38,923,265 0 0 38,923,265 
GGL/SBA loans servicing assetGGL/SBA loans servicing asset3,019  3,019  —  —  3,019  GGL/SBA loans servicing asset3,100 3,100 0 0 3,100 
Derivative assetsDerivative assets496,978  496,978  —  496,978  —  Derivative assets463,028 463,028 0 463,028 0 
Financial liabilitiesFinancial liabilitiesFinancial liabilities
Non-interest-bearing depositsNon-interest-bearing deposits$12,555,714  $12,555,714  $—  $12,555,714  $—  Non-interest-bearing deposits$13,075,081 $13,075,081 $$13,075,081 $0 
Non-time interest-bearing depositsNon-time interest-bearing deposits23,236,436  23,236,436  —  23,236,436  —  Non-time interest-bearing deposits24,831,480 24,831,480 0 24,831,480 0 
Time depositsTime deposits8,402,430  8,458,264  —  8,458,264  —  Time deposits6,759,343 6,797,139 0 6,797,139 0 
Total depositsTotal deposits$44,194,580  $44,250,414  $—  $44,250,414  $—  Total deposits$44,665,904 $44,703,700 $0 $44,703,700 $0 
Federal funds purchased and securities sold under repurchase agreementsFederal funds purchased and securities sold under repurchase agreements225,576  225,576  225,576  —  —  Federal funds purchased and securities sold under repurchase agreements202,344 202,344 202,344 0 0 
Other short-term borrowingsOther short-term borrowings300,000  300,000  —  300,000  —  Other short-term borrowings400,000 400,000 0 400,000 0 
Long-term debtLong-term debt2,327,921  2,351,494  —  2,351,494  —  Long-term debt1,628,385 1,687,448 0 1,687,448 0 
Earnout liabilityEarnout liability15,924  15,924  —  —  15,924  Earnout liability15,924 15,924 0 0 15,924 
Derivative liabilitiesDerivative liabilities196,131  196,131  —  194,376  1,755  Derivative liabilities179,968 179,968 0 178,508 1,460 
3533



December 31, 2019
(in thousands)Carrying ValueFair ValueLevel 1Level 2Level 3
Financial assets
Total cash, cash equivalents, restricted cash, and restricted cash equivalents$1,186,918  $1,186,918  $1,186,918  $—  $—  
Trading securities7,212  7,212  —  7,212  —  
Investment securities available for sale6,778,670  6,778,670  19,855  6,756,710  2,105  
Mortgage loans held for sale115,173  115,173  —  115,173  —  
Private equity investments19,389  19,389  15,502  —  3,887  
Mutual funds and mutual funds held in rabbi trusts32,348  32,348  32,348  —  —  
Loans, net36,881,048  36,931,256  —  —  36,931,256  
GGL/SBA loans servicing asset3,040  3,040  —  —  3,040  
Derivative assets140,016  140,016  —  140,016  —  
Financial liabilities
Non-interest-bearing deposits$9,439,485  $9,439,485  $—  $9,439,485  $—  
Non-time interest-bearing deposits19,891,711  19,891,711  —  19,891,711  —  
Time deposits9,074,308  9,112,459  —  9,112,459  —  
Total deposits$38,405,504  $38,443,655  $—  $38,443,655  $—  
Federal funds purchased and securities sold under repurchase agreements165,690  165,690  165,690  —  —  
Trading liability for short positions1,560  1,560  1,560  —  —  
Other short-term borrowings1,752,000  1,752,000  —  1,752,000  —  
Long-term debt2,153,897  2,185,717  —  2,185,717  —  
Earnout liability11,016  11,016  —  —  11,016  
Derivative liabilities37,071  37,071  —  34,732  2,339  

December 31, 2019
(in thousands)Carrying ValueFair ValueLevel 1Level 2Level 3
Financial assets
Total cash, cash equivalents, restricted cash, and restricted cash equivalents$1,186,918 $1,186,918 $1,186,918 $$
Trading securities7,212 7,212 7,212 
Investment securities available for sale6,778,670 6,778,670 19,855 6,756,710 2,105 
Mortgage loans held for sale115,173 115,173 115,173 
Private equity investments19,389 19,389 15,502 3,887 
Mutual funds and mutual funds held in rabbi trusts32,348 32,348 32,348 
Loans, net36,881,048 36,931,256 36,931,256 
GGL/SBA loans servicing asset3,040 3,040 3,040 
Derivative assets140,016 140,016 140,016 
Financial liabilities
Non-interest-bearing deposits$9,439,485 $9,439,485 $$9,439,485 $
Non-time interest-bearing deposits19,891,711 19,891,711 19,891,711 
Time deposits9,074,308 9,112,459 9,112,459 
Total deposits$38,405,504 $38,443,655 $$38,443,655 $
Federal funds purchased and securities sold under repurchase agreements165,690 165,690 165,690 
Trading liability for short positions1,560 1,560 1,560 
Other short-term borrowings1,752,000 1,752,000 1,752,000 
Long-term debt2,153,897 2,185,717 2,185,717 
Earnout liability11,016 11,016 11,016 
Derivative liabilities37,071 37,071 34,732 2,339 
Note 8 - Derivative Instruments and Hedging Activities
Synovus utilizes derivative instruments to manage its exposure to various types of interest rate risk, exposures related to liquidity and credit risk, and to facilitate customer transactions. The primary types of derivative instruments utilized by Synovus consist of interest rate swaps, interest rate lock commitments made to prospective mortgage loan customers, commitments to sell fixed-rate mortgage loans, and foreign currency exchange forwards. Interest rate lock commitments represent derivative instruments since it is intended that such loans will be sold. Synovus is party to master netting arrangements with its dealer counterparties; however, Synovus does not offset assets and liabilities under these arrangements for financial statement presentation purposes. See "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" to the consolidated financial statements of Synovus' 2019 Form 10-K for additional information regarding accounting policies for derivatives.
Hedging Derivatives
Cash flow hedge relationships mitigate exposure to the variability of future cash flows or other forecasted transactions. Synovus has entered into interest rate swap contracts to manage overall cash flow changes related to interest rate risk exposure on index-based variable rate commercial loans. The contracts effectively modify Synovus' exposure to interest rate risk by utilizing receive fixed/pay index-based variable rate interest rate swaps.
For cash flow hedges, the effective portion of the gain or loss related to the derivative instrument is initially reported as a component of other comprehensive income and subsequently reclassified into earnings when the forecasted transaction affects earnings or when the hedge is terminated and included in the same income statement line item as the earnings effect of the hedged item.
Synovus recorded an unrealized gain of $9.8 million, or $7.3 million, after-tax, in OCI, during the first quarter of 2020, related to terminated cash flow hedges, which is being recognized into earnings in conjunction with the effective terms of the original swaps through the third quarter of 2025. Synovus recognized pre-tax income of $270 thousand$1.0 million and $390 thousand,$1.4 million, respectively, during the three and sixnine months ended JuneSeptember 30, 2020 related to the amortization of terminated cash flow hedges.
3634


As of JuneSeptember 30, 2020, Synovus expects to reclassify approximately $3940 million of pre-tax gains from AOCI into interest income on cash flow hedges over the next twelve months. Included in this amount is approximately $5 million in pre-tax gains related to the terminated cash flow hedges. As of JuneSeptember 30, 2020, the maximum length of time over which Synovus is hedging its exposure to the variability in future cash flows is through the first quarter of 2024.
For derivative instruments that are not designated as hedging instruments, changes in the fair value of the derivatives are recognized in earnings immediately.
Counterparty Credit Risk and Collateral
Entering into derivative contracts potentially exposes Synovus to the risk of counterparties’ failure to fulfill their legal obligations, including, but not limited to, potential amounts due or payable under each derivative contract. Notional principal amounts are often used to express the volume of these transactions, but the amounts potentially subject to credit risk are much smaller. Synovus assesses the credit risk of its dealer counterparties by regularly monitoring publicly available credit rating information, evaluating other market indicators, and periodically reviewing detailed financials. Dealer collateral requirements are determined via risk-based policies and procedures and in accordance with existing agreements. Synovus seeks to minimize dealer credit risk by dealing with highly rated counterparties and by obtaining collateral for exposures above certain predetermined limits. Management closely monitors credit conditions within the customer swap portfolio, which management deems to be of higher risk than dealer counterparties. Collateral is secured at origination and credit related fair value adjustments are recorded against the asset value of the derivative as deemed necessary based upon an analysis, which includes consideration of the current asset value of the swap, customer risk rating, collateral value, and customer standing with regards to its swap contractual obligations and other related matters. Such asset values fluctuate based upon changes in interest rates regardless of changes in notional amounts and changes in customer specific risk.
Collateral Requirements
Pursuant to the Dodd-Frank Act, certain derivative transactions have collateral requirements, both at the inception of the trade and as the value of each derivative position changes. As of JuneSeptember 30, 2020 and December 31, 2019, collateral totaling $159.3$159.8 million and $84.6 million, respectively, was pledged to the derivative counterparties to comply with collateral requirements. For derivatives cleared through central clearing houses, the variation margin payments made are legally characterized as settlements of the derivatives. As a result, these variation margin payments are netted against the fair value of the respective derivative contracts in the consolidated balance sheets and related disclosures. At JuneSeptember 30, 2020 and December 31, 2019, Synovus had a variation margin of $198.5$187.0 million and $113.7 million respectively, each reducing the derivative liability.

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The following table reflects the notional amount and fair value of derivative instruments included on the consolidated balance sheets. Beginning on October 19, 2020, CME Group Inc. transitioned price alignment and discounting for swap futures from the daily EFFR to the SOFR. This change will not have a material impact on Synovus' financial statements.
June 30, 2020December 31, 2019September 30, 2020December 31, 2019
Fair ValueFair ValueFair ValueFair Value
(in thousands)(in thousands)Notional Amount
Derivative Assets (1)
Derivative Liabilities (2)
Notional Amount
Derivative Assets (1)
Derivative Liabilities (2)
(in thousands)Notional Amount
Derivative Assets (1)
Derivative Liabilities (2)
Notional Amount
Derivative Assets (1)
Derivative Liabilities (2)
Derivatives in cash flow hedging relationships:Derivatives in cash flow hedging relationships:Derivatives in cash flow hedging relationships:
Interest rate contractsInterest rate contracts$2,750,000  $99,070  $—  $2,000,000  $54  $8,624  Interest rate contracts$2,750,000 $90,116 $0 $2,000,000 $54 $8,624 
Total derivatives designated as hedging instruments Total derivatives designated as hedging instruments $99,070  $—  $54  $8,624  Total derivatives designated as hedging instruments $90,116 $0 $54 $8,624 
Derivatives not designated
as hedging instruments:
Derivatives not designated
as hedging instruments:
Derivatives not designated
as hedging instruments:
Interest rate contracts(3)
Interest rate contracts(3)
$8,647,036  $390,228  $192,556  $7,258,159  $138,672  $25,849  
Interest rate contracts(3)
$8,761,038 $362,700 $176,338 $7,258,159 $138,672 $25,849 
Mortgage derivatives - interest rate lock commitmentsMortgage derivatives - interest rate lock commitments348,408  7,680  —  70,481  1,290  —  Mortgage derivatives - interest rate lock commitments451,953 10,212 0 70,481 1,290 
Mortgage derivatives - forward commitments to sell fixed-rate mortgage loansMortgage derivatives - forward commitments to sell fixed-rate mortgage loans325,000  —  1,396  107,000  —  168  Mortgage derivatives - forward commitments to sell fixed-rate mortgage loans492,500 0 1,793 107,000 168 
Other contracts(4)
Other contracts(4)
164,430  —  424  145,764  —  91  
Other contracts(4)
186,074 0 377 145,764 91 
Visa derivativeVisa derivative—  —  1,755  —  —  2,339  Visa derivative 0 1,460  0 2,339 
Total derivatives not designated as hedging instruments Total derivatives not designated as hedging instruments $397,908  $196,131  $139,962  $28,447  Total derivatives not designated as hedging instruments $372,912 $179,968 $139,962 $28,447 
(1)    Derivative assets are recorded in other assets on the consolidated balance sheets.
(2)    Derivative liabilities are recorded in other liabilities on the consolidated balance sheets.
(3)    Includes interest rate contracts for customer swaps and offsetting positions, net of variation margin payments.
(4)    Includes risk participation agreements sold. Additionally, the notional amount of risk participation agreements purchased was $2.8$2.7 million and $3.0 million at JuneSeptember 30, 2020 and December 31, 2019, respectively.
Synovus also provides foreign currency exchange services, primarily forward contracts, with counterparties to allow commercial customers to mitigate exchange rate risk. Synovus covers its risk by entering into an offsetting foreign currency exchange forward contract. The notional amount of foreign currency exchange forwards was $35.1$25.1 million and $32.9 million at JuneSeptember 30, 2020 and December 31, 2019, respectively. The fair value of foreign currency exchange forwards was negligible at JuneSeptember 30, 2020 and December 31, 2019 due to the very short duration of these contracts.
The following table presents the effect of hedging derivative instruments on the consolidated statements of income and the total amounts for the respective line item affected for the three and sixnine months ended JuneSeptember 30, 2020 and 2019.
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)(in thousands)2020201920202019(in thousands)2020201920202019
Total amounts presented in the consolidated statements of income in interest income on loansTotal amounts presented in the consolidated statements of income in interest income on loans$5,261  $—  $5,086  $—  Total amounts presented in the consolidated statements of income in interest income on loans$8,509 $$13,595 $
 
Gain/loss on cash flow hedging relationships:(1)
Gain/loss on cash flow hedging relationships:(1)
Gain/loss on cash flow hedging relationships:(1)
Interest rate swaps:Interest rate swaps:Interest rate swaps:
Realized gains (losses) reclassified from AOCI, pre-tax, to interest income on loansRealized gains (losses) reclassified from AOCI, pre-tax, to interest income on loans270  —  390  —  Realized gains (losses) reclassified from AOCI, pre-tax, to interest income on loans1,031 1,421 
Pre-tax income recognized on cash flow hedgesPre-tax income recognized on cash flow hedges$270  $—  $390  $—  Pre-tax income recognized on cash flow hedges$1,031 $$1,421 $
(1)    See "Part I - Item 1. Financial Statements and Supplementary Data - Note 6 - Shareholders' Equity and Other Comprehensive Income (Loss) in this Report for additional information.

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The pre-tax effect of changes in fair value from derivative instruments not designated as hedging instruments on the consolidated statements of income for the three and sixnine months ended JuneSeptember 30, 2020 and 2019 is presented below.
Gain (Loss) Recognized in Consolidated Statements of IncomeGain (Loss) Recognized in Consolidated Statements of Income
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)(in thousands)Location in Consolidated Statements of Income2020201920202019(in thousands)Location in Consolidated Statements of Income2020201920202019
Derivatives not designated as hedging instruments:Derivatives not designated as hedging instruments:Derivatives not designated as hedging instruments:
Interest rate contracts(1)
Interest rate contracts(1)
Capital markets income$653  $221  $49  $91  
Interest rate contracts(1)
Capital markets income$176 $549 $225 $640 
Other contracts(2)
Other contracts(2)
Capital markets income —  (333) —  
Other contracts(2)
Capital markets income47 (144)(286)(144)
Mortgage derivatives - interest rate lock commitmentsMortgage derivatives - interest rate lock commitmentsMortgage banking income(634) 255  6,390  948  Mortgage derivatives - interest rate lock commitmentsMortgage banking income2,532 22 8,922 970 
Mortgage derivatives - forward commitments to sell fixed-rate mortgage loansMortgage derivatives - forward commitments to sell fixed-rate mortgage loansMortgage banking income3,701  (243) (1,228) (229) Mortgage derivatives - forward commitments to sell fixed-rate mortgage loansMortgage banking income(396)642 (1,624)413 
Visa derivativeVisa derivativeOther non-interest expense0 (2,500)0 (2,500)
Total derivatives not designated as hedging instrumentsTotal derivatives not designated as hedging instruments$3,724  $233  $4,878  $810  Total derivatives not designated as hedging instruments$2,359 $(1,431)$7,237 $(621)
(1)    Additionally, losses related to termination of customer swaps of $2.5 million were recorded in other non-interest expense during the first quarter of 2020.
(2)    Includes risk participation agreements sold.
Note 9 - Net Income Per Common Share
The following table displays a reconciliation of the information used in calculating basic and diluted earnings per common share for the three and sixnine months ended JuneSeptember 30, 2020 and 2019.
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(in thousands, except per share data)(in thousands, except per share data)2020201920202019(in thousands, except per share data)2020201920202019
Basic Net Income Per Common Share:Basic Net Income Per Common Share:Basic Net Income Per Common Share:
Net income available to common shareholdersNet income available to common shareholders$84,901  $153,034  $115,131  $270,070  Net income available to common shareholders$83,283 $127,435 $198,414 $397,505 
Weighted average common shares outstandingWeighted average common shares outstanding147,288  157,389  147,300  159,148  Weighted average common shares outstanding147,314 152,238 147,304 156,819 
Net income per common share, basicNet income per common share, basic$0.58  $0.97  $0.78  $1.70  Net income per common share, basic$0.57 $0.84 $1.35 $2.53 
Diluted Net Income Per Common Share:Diluted Net Income Per Common Share:Diluted Net Income Per Common Share:
Net income available to common shareholdersNet income available to common shareholders$84,901  $153,034  $115,131  $270,070  Net income available to common shareholders$83,283 $127,435 $198,414 $397,505 
Weighted average common shares outstandingWeighted average common shares outstanding147,288  157,389  147,300  159,148  Weighted average common shares outstanding147,314 152,238 147,304 156,819 
Effect of dilutive outstanding equity-based awards, warrants, and earnout paymentsEffect of dilutive outstanding equity-based awards, warrants, and earnout payments445  1,688  767  1,760  Effect of dilutive outstanding equity-based awards, warrants, and earnout payments662 1,805 733 1,776 
Weighted average diluted common sharesWeighted average diluted common shares147,733  159,077  148,067  160,908  Weighted average diluted common shares147,976 154,043 148,037 158,595 
Net income per common share, dilutedNet income per common share, diluted$0.57  $0.96  $0.78  $1.68  Net income per common share, diluted$0.56 $0.83 $1.34 $2.51 
Basic net income per common share is computed by dividing net income available to common shareholders by the average common shares outstanding for the period. Diluted net income per common share reflects the dilution that could occur if securities or other contracts to issue common stock were exercised or converted. The dilutive effect of outstanding stock options, restricted share units, and warrants is reflected in diluted net income per common share, unless the impact is anti-dilutive, by application of the treasury stock method.
As of JuneSeptember 30, 2020 and 2019, there were 1.3 million758 thousand and 40 thousand, respectively, potentially dilutive shares related to stock options to purchase shares of common stock that were outstanding during these quarters. Potentially dilutive shares are not included in the computation of diluted net income per common share because the effect would be anti-dilutive.
Note 10 - Commitments and Contingencies
In the normal course of business, Synovus enters into commitments to extend credit such as loan commitments and letters of credit to meet the financing needs of its customers. Synovus uses the same credit policies in making commitments and conditional obligations as it does for on-balance sheet instruments.instruments. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed
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expiration dates or other termination clauses and may require payment of a fee. Synovus also has commitments to fund certain low-income housing investments, solar energy, and CRA investments.
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The contractual amount of these financial instruments represents Synovus' maximum credit risk should the counterparty draw upon the commitment, and should the counterparty subsequently fail to perform according to the terms of the contract. Since many of the commitments are expected to expire without being drawn upon, total commitment amounts do not necessarily represent future cash requirements. Additionally, certain commitments (primarily consumer) can generally be canceled by providing notice to the borrower.
The ACL associated with unfunded commitments and letters of credit is recorded within other liabilities on the consolidated balance sheets. Upon adoption of CECL on January 1, 2020, Synovus recorded $27.4 million in unfunded commitment reserves due to the consideration under CECL of expected utilization over the life of such commitments. At JuneSeptember 30, 2020, the ACL for unfunded commitments was $61.0$60.8 million, including the impact of CECL and COVID-19, compared to a reserve of $1.4 million at December 31, 2019. Additionally, an immaterial amount of unearned fees relating to letters of credit are recorded within other liabilities on the consolidated balance sheets. See "Part I-Item 1. Financial Statements and Supplementary Data - Note 1 - Basis of Presentation" in this Report for more information on Synovus' adoption of CECL.
Synovus invests in certain LIHTC partnerships which are engaged in the development and operation of affordable multi-family housing pursuant to Section 42 of the Code. Additionally, Synovus invests in certain solar energy tax credit partnerships pursuant to Section 48 of the Code. Synovus typically acts as a limited partner in these investments and does not exert control over the operating or financial policies of the partnerships and as such, is not considered the primary beneficiary of the partnership. For certain of its LIHTC investments, Synovus provides financing during the construction and development of the properties and is at risk for the funded amount of its equity investment plus the outstanding amount of any construction loans in excess of the fair value of the collateral for the loan, but has no obligation to fund the operations or working capital of the partnerships and is not exposed to losses beyond Synovus’ investment. Synovus receives tax credits related to these investments which are subject to recapture by taxing authorities based on compliance provisions required to be met at the project level.
Synovus also invests in certain other CRA partnerships including SBIC programs. The SBIC is a program initiated by the SBA in 1958 to assist in the funding of small business loans.
(in thousands)(in thousands)June 30, 2020December 31, 2019(in thousands)September 30, 2020December 31, 2019
Letters of credit*Letters of credit*$175,465  $202,614  Letters of credit*$177,000 $202,614 
Commitments to fund commercial and industrial loansCommitments to fund commercial and industrial loans7,887,720  7,018,152  Commitments to fund commercial and industrial loans7,990,189 7,018,152 
Commitments to fund commercial real estate, construction, and land development loansCommitments to fund commercial real estate, construction, and land development loans2,823,515  3,032,252  Commitments to fund commercial real estate, construction, and land development loans2,891,857 3,032,252 
Commitments under home equity lines of creditCommitments under home equity lines of credit1,584,619  1,501,452  Commitments under home equity lines of credit1,588,844 1,501,452 
Unused credit card linesUnused credit card lines971,419  877,929  Unused credit card lines984,636 877,929 
Other loan commitmentsOther loan commitments435,907  485,371  Other loan commitments458,509 485,371 
Total letters of credit and unfunded lending commitmentsTotal letters of credit and unfunded lending commitments$13,878,645  $13,117,770  Total letters of credit and unfunded lending commitments$14,091,035 $13,117,770 

Investments in low income housing, solar energy tax credit and other CRA partnerships:Investments in low income housing, solar energy tax credit and other CRA partnerships:Investments in low income housing, solar energy tax credit and other CRA partnerships:
Carrying amount included in other assetsCarrying amount included in other assets$168,058  $146,612  Carrying amount included in other assets$214,615 $146,612 
Amount of future funding commitments included in carrying amountAmount of future funding commitments included in carrying amount92,025  78,266  Amount of future funding commitments included in carrying amount124,866 78,266 
Permanent and short-term construction loans and letter of credit commitmentsPermanent and short-term construction loans and letter of credit commitments12,488  2,124  Permanent and short-term construction loans and letter of credit commitments52,686 2,124 
Funded portion of permanent and short-term loans and letters of creditFunded portion of permanent and short-term loans and letters of credit5,146  3,196  Funded portion of permanent and short-term loans and letters of credit5,194 3,196 
*    Represent the contractual amount net of risk participations purchased of approximately $31 million and $33 million at JuneSeptember 30, 2020 and December 31, 2019, respectively.
Merchant Services
In accordance with credit and debit card association rules, Synovus provides merchant processing services for customers. Prior to the second quarter of 2020, these services were provided through a referral relationship which was replaced during the second quarter of 2020 with a new contractual arrangement under which certain sales and processing support are provided through an outside merchant services provider with Synovus owning the merchant contract relationship. In addition, Synovus sponsors various third-party MPS businesses that process credit and debit card transactions on behalf of merchants. In connection with these services, a liability may arise in the event of a billing dispute between the merchant and a cardholder that is ultimately resolved in the cardholder's favor. If the merchant defaults on its obligations, the cardholder, through its issuing bank, generally has until six months after the date of the transaction to present a chargeback to the MPS, which is primarily liable for any losses on covered transactions. However, if a sponsored MPS fails to meet its obligations, then Synovus, as the sponsor, could be held liable for the disputed amount. Synovus seeks to mitigate this risk through its contractual arrangements
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with the MPS and the merchants by withholding future settlements, retaining cash reserve accounts and/or obtaining other security. For the three and sixnine months ended JuneSeptember 30, 2020, Synovus and the sponsored entities processed and settled $16.40$20.23 billion and $34.75$55.47 billion of
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transactions, respectively. For the three and sixnine months ended JuneSeptember 30, 2019, the sponsored entities processed and settled $18.88$19.13 billion and $36.59$55.72 billion of transactions, respectively.
Synovus covered chargebacks related to a particular sponsored MPS during 2019 and 2018 where the MPS’s cash reserve account was unavailable to support the chargebacks. As of JuneSeptember 30, 2020, the remaining amount due to Synovus from the MPS is $20.9$20.6 million, compared to $21.4 million at December 31, 2019. During the first quarter of 2020, Synovus recorded a $2.7 million reserve in other operating expenses associated with the chargebacks, reflecting the amount that Synovus does not expect to collect. The net balance of $18.2$17.9 million at JuneSeptember 30, 2020 is included in other assets and classified in NPAs. While Synovus has contractual protections to mitigate against loss, repayment of the amounts owed to Synovus will depend in large part upon the continued financial viability and/or valuation of the MPS and the availability of any cash reserve accounts.
Legal Proceedings
Synovus and its subsidiaries are subject to various legal proceedings, claims and disputes that arise in the ordinary course of its business. Additionally, in the ordinary course of business, Synovus and its subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. Synovus, like many other financial institutions, has been the target of legal actions and other proceedings asserting claims for damages and related relief for losses. These actions include mortgage loan and other loan put-back claims, claims and counterclaims asserted by individual borrowers related to their loans, allegations of violations of state and federal laws and regulations relating to banking practices, and allegations related to Synovus' participation in government stimulus programs, including putative class action matters. In addition to actual damages, if Synovus does not prevail in such asserted legal actions, credit-related litigation could result in additional write-downs or charge-offs of assets, which could adversely affect Synovus' results of operations during the period in which the write-down or charge-off were to occur.
Synovus carefully examines and considers each legal matter, and, in those situations where Synovus determines that a particular legal matter presents loss contingencies that are both probable and reasonably estimable, Synovus establishes an appropriate reserve. An event is considered to be probable if the future event is likely to occur. While the final outcome of any legal proceeding is inherently uncertain, based on the information currently available, advice of counsel and available insurance coverage, management believes that the amounts accrued with respect to legal matters as of JuneSeptember 30, 2020 are adequate. The actual costs of resolving legal claims may be higher or lower than the amounts accrued.
In addition, where Synovus determines that there is a reasonable possibility of a loss in respect of legal matters, Synovus considers whether it is able to estimate the total reasonably possible loss or range of loss. An event is “reasonably possible” if “the chance of the future event or events occurring is more than remote but less than likely.” An event is “remote” if “the chance of the future event or events occurring is more than slight but less than reasonably possible." In many situations, Synovus may be unable to estimate reasonably possible losses due to the preliminary nature of the legal matters, as well as a variety of other factors and uncertainties. For those legal matters where Synovus is able to estimate a range of reasonably possible losses, management currently estimates the aggregate range from our outstanding litigation is from 0 to $5 million in excess of the amounts accrued, if any, related to those matters. This estimated aggregate range is based upon information currently available to Synovus, and the actual losses could prove to be lower or higher. As there are further developments in these legal matters, Synovus will reassess these matters, and the estimated range of reasonably possible losses may change as a result of this assessment. Based on Synovus' current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect on Synovus' consolidated financial condition, results of operations or cash flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations or financial condition for any particular period.
Synovus intends to vigorously pursue all available defenses to these legal matters, but will also consider other alternatives, including settlement, in situations where there is an opportunity to resolve such legal matters on terms that Synovus considers to be favorable, including in light of the continued expense and distraction of defending such legal matters. Synovus maintains insurance coverage, which may be available to cover legal fees, or potential losses that might be incurred in connection with such legal matters. The above-noted estimated range of reasonably possible losses does not take into consideration insurance coverage which may or may not be available for the respective legal matters.
Note 11 - Segment Reporting
Synovus' business segments are based on the products and services provided or the customers served, and as of the fourth quarter of 2019, reflect the manner in which financial information is evaluated by the chief operating decision makers. Prior to the fourth quarter of 2019, Synovus identified its overall banking operations as its only reportable segment. Synovus has 3 major reportable business segments: Community Banking, Wholesale Banking, and Financial Management Services (FMS),
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with functional activities such as treasury, technology, operations, marketing, finance, enterprise risk, legal, human resources, corporate communications, executive management, among others, included in Treasury and Corporate Other.
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Business segment results are determined based upon Synovus' management reporting system, which assigns balance sheet and income statement items to each of the business segments. Certain assets, liabilities, revenues, and expenses not allocated or attributable to a particular business segment are included in Treasury and Corporate Other. Synovus's third-party lending partnership consumer loans and held for sale loans as well as PPP C&I loans are included in Treasury and Corporate Other. The management accounting policies and processes utilized in compiling segment financial information are highly subjective and, unlike financial accounting, are not based on authoritative guidance similar to GAAP. As a result, reported segment results are not necessarily comparable with similar information reported by other financial institutions.
The Community Banking business segment serves customers using a relationship-based approach through its branch, ATM, commercial, and private wealth network in addition to mobile, Internet, and telephone banking. This segment primarily provides individual, small business, and corporate customers with an array of comprehensive banking products and services including commercial, home equity, and other consumer loans, credit and debit cards, and deposit accounts.
The Wholesale Banking business segment serves primarily larger corporate customers by providing commercial lending and deposit services through specialty teams including middle market, CRE, senior housing, national accounts, premium finance, structured lending, healthcare, and asset-based lending.
The FMS business segment serves its customers by providing mortgage and trust services and also specializing in professional portfolio management for fixed-income securities, investment banking, the execution of securities transactions as a broker/dealer, asset management, and financial planning services, as well as the provision of individual investment advice on equity and other securities.
Synovus uses a centralized FTP methodology to attribute appropriate net interest income to the business segments. The intent of the FTP methodology is to transfer interest rate risk from the business segments by providing matched duration funding of assets and liabilities. The result is to centralize the financial impact, management, and reporting of interest rate risk in the Treasury and Corporate Other function where it can be centrally monitored and managed. Treasury and Corporate Other charges (credits) an internal cost of funds for assets held in (or pays for funding provided by) each business segment. The FTP rate is based on prevailing market interest rates for comparable duration assets (or liabilities).
The following tables present certaincertain financial information for each reportable business segment for the three and sixnine months ended JuneSeptember 30, 2020. During the three months ended September 30, 2020, Synovus recognized a $44.9 million non-cash goodwill impairment charge representing all of the goodwill allocated to the Consumer Mortgage reporting unit (which is included in the FMS reportable segment) driven by significant mortgage refinance activity at record-low mortgage rates and the FOMC's updated guidance in the third quarter of 2020 regarding inflation targeting and their expectations for interest rates to remain low for an extended period of time. To provideprovide comparable prior year information, Synovus has included proforma business segment financial information for the three and sixnine months ended JuneSeptember 30, 2019 utilizing various allocation methodologies based on balance sheet and income statement items assigned to each business segment. The application and development of management reporting methodologies is a dynamic process and is subject to periodic enhancements. As these enhancements are made, financial results presented by each reportable business segment may be periodically revised.
Three Months Ended June 30, 2020Three Months Ended September 30, 2020
(in thousands)(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Net interest incomeNet interest income$220,638  $145,016  $18,832  $(7,920) $376,566  Net interest income$220,426 $139,080 $20,986 $(3,502)$376,990 
Non-interest revenueNon-interest revenue25,982  5,654  52,972  88,876  173,484  Non-interest revenue29,982 5,496 65,820 13,113 114,411 
Non-interest expenseNon-interest expense75,984  22,934  48,281  136,942  284,141  Non-interest expense68,571 19,530 92,931 135,623 316,655 
Pre-provision net revenuePre-provision net revenue$170,636  $127,736  $23,523  $(55,986) $265,909  Pre-provision net revenue$181,837 $125,046 $(6,125)$(126,012)$174,746 

Three Months Ended June 30, 2019 Proforma
(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Net interest income$207,493  $128,857  $30,978  $29,934  $397,262  
Non-interest revenue34,050  7,937  38,628  9,192  89,807  
Non-interest expense73,910  14,709  37,508  137,999  264,126  
Pre-provision net revenue$167,633  $122,085  $32,098  $(98,873) $222,943  

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Six Months Ended June 30, 2020Three Months Ended September 30, 2019 Proforma
(in thousands)(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Net interest incomeNet interest income$417,885  $268,185  $35,614  $28,142  $749,826  Net interest income$203,197 $133,773 $26,582 $38,545 $402,097 
Non-interest revenueNon-interest revenue59,431  14,910  100,247  102,753  277,341  Non-interest revenue35,145 7,092 40,966 5,557 88,760 
Non-interest expenseNon-interest expense151,288  41,136  91,570  276,427  560,421  Non-interest expense76,414 25,413 40,413 134,070 276,310 
Pre-provision net revenuePre-provision net revenue$326,028  $241,959  $44,291  $(145,532) $466,746  Pre-provision net revenue$161,928 $115,452 $27,135 $(89,968)$214,547 

Six Months Ended June 30, 2019 ProformaNine Months Ended September 30, 2020
(in thousands)(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Net interest incomeNet interest income$422,253  $254,468  $59,843  $57,874  $794,438  Net interest income$638,311 $407,265 $56,600 $24,640 $1,126,816 
Non-interest revenueNon-interest revenue66,826  14,695  70,907  16,757  169,185  Non-interest revenue89,413 20,406 166,067 115,866 391,752 
Non-interest expenseNon-interest expense148,727  29,728  70,726  307,356  556,537  Non-interest expense219,859 63,176 184,501 409,540 877,076 
Pre-provision net revenuePre-provision net revenue$340,352  $239,435  $60,024  $(232,725) $407,086  Pre-provision net revenue$507,865 $364,495 $38,166 $(269,034)$641,492 

June 30, 2020
(dollars in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Total loans net of deferred fees and costs$11,837,955  $18,718,503  $5,544,768  $3,813,071  $39,914,297  
Total deposits$28,777,901  $9,737,901  $313,296  $5,365,482  $44,194,580  
Total full-time equivalent employees2,273  269  831  1,935  5,308  
December 31, 2019
(dollars in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Total loans net of deferred fees and costs$12,170,914  $17,643,509  $5,285,455  $2,062,572  $37,162,450  
Total deposits$25,610,777  $8,314,184  $284,716  $4,195,827  $38,405,504  
Total full-time equivalent employees2,301  213  839  1,911  5,264  
Nine Months Ended September 30, 2019 Proforma
(in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Net interest income$625,450 $388,241 $86,425 $96,419 $1,196,535 
Non-interest revenue101,971 21,787 111,873 22,314 257,945 
Non-interest expense225,141 55,141 111,139 441,426 832,847 
Pre-provision net revenue$502,280 $354,887 $87,159 $(322,693)$621,633 

September 30, 2020
(dollars in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Total loans net of deferred fees and costs$11,489,106 $19,204,961 $5,412,944 $3,442,836 $39,549,847 
Total deposits$28,870,928 $10,339,568 $414,243 $5,041,165 $44,665,904 
Total full-time equivalent employees2,200 285 843 1,904 5,232
December 31, 2019
(dollars in thousands)Community BankingWholesale BankingFinancial Management ServicesTreasury and Corporate OtherSynovus Consolidated
Total loans net of deferred fees and costs$12,170,914 $17,643,509 $5,285,455 $2,062,572 $37,162,450 
Total deposits$25,610,777 $8,314,184 $284,716 $4,195,827 $38,405,504 
Total full-time equivalent employees2,301 213 839 1,911 5,264 

Note 12 - Subsequent Events
Issuance of Subordinated Debt by Synovus Bank
On October 29, 2020, Synovus Bank issued $200.0 million aggregate principal amount of 4.000% Fixed-to-Fixed Rate Subordinated Bank Notes due October 29, 2030 (the "Maturity Date"). Subject to any redemption prior to the Maturity Date, the Notes will bear interest from and including the original issue date to, but excluding, October 29, 2025 (the ‘‘Reset Date’’), at a fixed rate of 4.000% per annum and from and including the Reset Date to, but excluding the Maturity Date, the Notes will
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bear interest at a fixed rate that will be the Five-year U.S. Treasury Rate (as defined) as of the Reset Determination Date, plus 3.625% per annum. Interest on the Notes will be payable semi-annually in arrears on April 29 and October 29 of each year, commencing on April 29, 2021. Synovus Bank may redeem the Notes, in whole but not in part, (i) at any time within 90 days following a Regulatory Capital Treatment Event or Tax Event (in each case as defined) or Synovus Bank becoming required to be registered as an investment company pursuant to the Investment Company Act of 1940, as amended, or (ii) on the Reset Date, in each case at a redemption price equal to 100% of the principal amount of the Notes, plus accrued and unpaid interest, if any, to but excluding the redemption date. The Notes are not redeemable at the option or election of holders.
Voluntary Early Retirement Program
Synovus incurred approximately $14 million in one-time termination benefit restructuring charges in October 2020 associated with a voluntary early retirement program offered to employees as part of the Synovus Forward efficiency initiatives.
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ITEM 2. – MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
In this Report, the words “Synovus,” “the Company,” “we,” “us,” and “our” refer to Synovus Financial Corp. together with Synovus Bank and Synovus' other wholly-owned subsidiaries, except where the context requires otherwise.
FORWARD-LOOKING STATEMENTS
Certain statements made or incorporated by reference in this Report which are not statements of historical fact, including those under “Management's Discussion and Analysis of Financial Condition and Results of Operations,” and elsewhere in this Report, constitute forward-looking statements within the meaning of, and subject to the protections of, Section 27A of the Securities Act and Section 21E of the Exchange Act. Forward-looking statements include statements with respect to Synovus' beliefs, plans, objectives, goals, targets, expectations, anticipations, assumptions, estimates, intentions and future performance and involve known and unknown risks, many of which are beyond Synovus' control and which may cause Synovus' actual results, performance or achievements or the financial services industry or economy generally, to be materially different from future results, performance or achievements expressed or implied by such forward-looking statements.

All statements other than statements of historical fact are forward-looking statements. You can identify these forward-looking statements through Synovus' use of words such as “believes,” “anticipates,” “expects,” “may,” “will,” “assumes,” “predicts,” “could,” “should,” “would,” “intends,” “targets,” “estimates,” “projects,” “plans,” “potential” and other similar words and expressions of the future or otherwise regarding the outlook for Synovus' future business and financial performance and/or the performance of the financial services industry and economy in general. Forward-looking statements are based on the current beliefs and expectations of Synovus' management and are subject to significant risks and uncertainties. Actual results may differ materially from those contemplated by such forward-looking statements. A number of factors could cause actual results to differ materially from those contemplated by the forward-looking statements in this document. Many of these factors are beyond Synovus' ability to control or predict. These factors include, but are not limited to:
(1)the risks and uncertainties related to the impact of the COVID-19 pandemic on our assets, business, capital and liquidity, financial condition, prospects and results of operations;

(2)the risk that the current and any further economic downturn and contraction could have a material adverse effect on our capital, liquidity, financial condition, credit quality, results of operations and future growth, including the risk that the current economic contraction could last much longer and be much more severe if efforts to contain the pandemic are unsuccessful and restrictions on movement last longer than currently anticipated;

(3) the risk that our asset quality may deteriorate, our allowance for credit losses may prove to be inadequate or may be negatively affected by credit risk exposures, and the risk that we may be unable to obtain full payment in respect of any loan or other receivables;

(4)the impact of recent, proposed, or potential changes in governmental policy, laws and regulations, including recently enacted laws, regulations and guidance related to government stimulus programs related to the COVID-19 pandemic, proposed and potential changes in the regulation and taxation of banks and financial institutions, or the interpretation or application thereof and the uncertainty of future implementation and enforcement of these regulations;

(5)changes in the cost and availability of funding due to changes in the deposit market and credit market;

(5)(6) the risks that if economic conditions worsen further or regulatory capital rules are modified, we may be required to undertake initiatives to improve our capital position;

(6)(7) the risk that we may be required to make substantial expenditures to keep pace with regulatory initiatives and the rapid technological changes in the financial services market;

(7)restrictions or limitations on access to funds from historical and alternative sources of liquidity could adversely affect our overall liquidity, which could restrict our ability to make payments on our obligations and our ability to support asset growth and sustain our operations and the operations of Synovus Bank;

(8) changes in the interest rate environment, including changes to the federal funds rate to include a possible negative interest rate environment, and competition in our primary market area may result in increased funding costs or reduced earning assets yields, thus further reducing margins and net interest income;

(9)the risk that competition in the financial services industry may adversely affect our future earnings and growth;

43


(10) the risk that we may not realize the expected benefits from our efficiency and growth initiatives or that we may not be able to realize those cost savings or revenue initiatives in the time period expected, which could negatively impact our future profitability;

44


(11) our ability to identify and address cyber-security risks such as data security breaches, malware, "denial of service" attacks, "hacking" and identity theft, a failure of which could disrupt our business and result in the disclosure of and/or misuse or misappropriation of confidential or proprietary information, disruption or damage of our systems, increased costs, significant losses, or adverse effects to our reputation;

(12) the risk that our current and future information technology system enhancements and operational initiatives may not be successfully implemented, which could negatively impact our operations;

(13) our ability to attract and retain employees that are key to our strategic and growth initiatives;

(14) the risk related to our implementation of new lines of business, new products and services or new technologies;

(15) the impact of recent and proposed changes in governmental policy, laws and regulations, including recently enacted laws, regulations and guidance related to government stimulus programs related to the COVID-19 pandemic, proposed and recently enacted changes in the regulation and taxation of banks and financial institutions, or the interpretation or application thereof and the uncertainty of future implementation and enforcement of these regulations;

(16)our ability to receive dividends from our subsidiaries could affect our liquidity, including our ability to pay dividends or take other capital actions;

(17)(16) the risk that our enterprise risk management framework, our compliance program, or our corporate governance and supervisory oversight functions may not identify or address risks adequately, which may result in unexpected losses;

(18)(17) risks related to our business relationships with, and reliance upon, third parties that have strategic partnerships with us or that provide key components of our business infrastructure, including the costs of services and products provided to us by third parties, and risks related to disruptions in service or financial difficulties with a third-party vendor or business relationship;

(19)(18)risks related to the ability of our operational framework to identify and manage risks associated with our business such as credit risk, compliance risk, reputational risk, and operational risk, including third-party business partners, as well as our relationship with third-party vendors and other service providers;

(19)restrictions or limitations on access to funds from historical and alternative sources of liquidity could adversely affect our overall liquidity, which could restrict our ability to make payments on our obligations and our ability to support asset growth and sustain our operations and the operations of Synovus Bank;

(20) the risk that we may be exposed to potential losses in the event of fraud and/or theft, or in the event that a third-party vendor, obligor, or business partner fails to pay amounts due to us under that relationship or under any arrangement that we enter into with them;

(21) the risk that we could realize losses if we sell non-performing assets and the proceeds we receive are lower than the carrying value of such assets;

(22) risks related to the fluctuation in our stock price and general volatility in the stock market;

(23) the impact on our financial results, reputation, and business if we are unable to comply with all applicable federal and state regulations or other supervisory actions or directives and any necessary capital initiatives;

(24) risks related to regulatory approval to take certain actions, including any dividends on our common stock or preferred stock, any repurchases of common stock or any issuance or redemption of any other regulatory capital instruments;

(25) risks related to the continued use, availability and reliability of LIBOR and other "benchmark" rates;

(26) the costs and effects of litigation, investigations, inquiries or similar matters, or adverse facts and developments related thereto, including the costs and effects of litigation related to our participation in government stimulus programs associated with the COVID-19 pandemic;

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(27) the effects of any damages to our reputation resulting from developments related to any of the items identified above; and

45


(28) other factors and other information contained in this Report and in other reports and filings that we make with the SEC under the Exchange Act, including, without limitation, those found in "Part II - Item 1A. Risk Factors" of this Report.
For a discussion of these and other risks that may cause actual results to differ from expectations, refer to “Part I-Item 1A. Risk Factors” and other information contained in Synovus' 2019 Form 10-K and our other periodic filings, including quarterly reports on Form 10-Q and current reports on Form 8-K, that we file from time to time with the SEC. All written or oral forward-looking statements that are made by or are attributable to Synovus are expressly qualified by this cautionary notice. You should not place undue reliance on any forward-looking statements since those statements speak only as of the date on which the statements are made. Synovus undertakes no obligation to update any forward-looking information and statements, whether oral or written, to reflect events or circumstances after the date on which the statement is made or to reflect the occurrence of new information or unanticipated events, except as may otherwise be required by law.
INTRODUCTION AND CORPORATE PROFILE
Synovus Financial Corp. is a financial services company and a registered bank holding company headquartered in Columbus, Georgia. Through its wholly-owned subsidiary, Synovus Bank, a Georgia state-chartered bank that is a member of the Federal Reserve System, the Company provides commercial and retail banking in addition to a full suite of specialized products and services including private banking, treasury management, wealth management, mortgage services, premium finance and international banking. Synovus also provides financial planning, and investment advisory services through its wholly-owned subsidiaries, Synovus Trust and Synovus Securities, as well as its GLOBALT and Creative Financial Group divisions.
Synovus Bank is positioned in some of the highest growth markets in the Southeast, with 293 brancheswith 292 branches in Alabama, Florida, Georgia, South Carolina, and Tennessee.
The following financial review summarizes the significant trends, changes in our business, transactions, and other matters affecting Synovus’ results of operations for the three and sixnine months ended JuneSeptember 30, 2020 and financial condition as of JuneSeptember 30, 2020 and December 31, 2019. This discussion supplements, and should be read in conjunction with, the unaudited interim consolidated financial statements and notes thereto contained elsewhere in this Report and the consolidated financial statements of Synovus, the notes thereto, and management’s discussion and analysis contained in Synovus’ 2019 Form 10-K.
Management's Discussion and Analysis of Financial Condition and Results of Operations consists of:
Discussion of Results of Operations - Reviews Synovus' financial performance, as well as selected balance sheet items, items from the statements of income, significant transactions, and certain key ratios that illustrate Synovus' performance.

Credit Quality, Capital Resources and Liquidity - Discusses credit quality, market risk, capital resources, and liquidity, as well as performance trends. It also includes a discussion of liquidity policies, how Synovus obtains funding, and related performance.

Additional Disclosures - Discusses additional important matters including critical accounting policies and non-GAAP financial measures used within this Report.
A reading of each section is important to understand fully our financial performance.
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DISCUSSION OF RESULTS OF OPERATIONS
Table 1 - Consolidated Financial HighlightsTable 1 - Consolidated Financial HighlightsTable 1 - Consolidated Financial Highlights
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(dollars in thousands, except per share data)(dollars in thousands, except per share data)20202019Change20202019Change(dollars in thousands, except per share data)20202019Change20202019Change
Net interest incomeNet interest income$376,566  $397,262  (5.2)%$749,826  $794,438  (5.6)%Net interest income$376,990 $402,097 (6)%$1,126,816 $1,196,535 (6)%
Provision for credit losses(1)
Provision for credit losses(1)
141,851  12,119  nm300,573  35,688  742.2  
Provision for credit losses(1)
43,383 27,562 57 343,956 63,250 444 
Non-interest revenueNon-interest revenue173,484  89,807  93.2  277,341  169,185  63.9  Non-interest revenue114,411 88,760 29 391,752 257,945 52 
Adjusted non-interest revenue(2)
Adjusted non-interest revenue(2)
95,368  90,197  5.7  194,745  168,643  15.5  
Adjusted non-interest revenue(2)
115,701 91,297 27 310,446 259,940 19 
Total FTE revenuesTotal FTE revenues550,911  487,880  12.9  1,028,814  965,064  6.6  Total FTE revenues492,357 491,676 — 1,521,171 1,456,736 
Adjusted total revenues(2)
Adjusted total revenues(2)
472,795  488,270  (3.2) 946,218  964,522  (1.9) 
Adjusted total revenues(2)
493,647 494,213 — 1,439,865 1,458,731 (1)
Non-interest expenseNon-interest expense284,141  264,126  7.6  560,421  556,537  0.7  Non-interest expense316,655 276,310 15 877,076 832,847 
Adjusted non-interest expense(2)
Adjusted non-interest expense(2)
276,411  256,707  7.7  547,567  499,360  9.7  
Adjusted non-interest expense(2)
268,742 258,474 816,310 757,834 
Income before income taxesIncome before income taxes124,058  210,824  (41.2) 166,173  371,398  (55.3) Income before income taxes131,363 186,985 (30)297,536 558,383 (47)
Net incomeNet income93,192  156,184  (40.3) 131,712  276,370  (52.3) Net income91,574 135,726 (33)223,286 412,096 (46)
Net income available to common shareholdersNet income available to common shareholders84,901  153,034  (44.5) 115,131  270,070  (57.4) Net income available to common shareholders83,283 127,435 (35)198,414 397,505 (50)
Net income per common share, basicNet income per common share, basic0.58  0.97  (40.7) 0.78  1.70  (53.9) Net income per common share, basic0.57 0.84 (32)1.35 2.53 (47)
Net income per common share, dilutedNet income per common share, diluted0.57  0.96  (40.3) 0.78  1.68  (53.7) Net income per common share, diluted0.56 0.83 (32)1.34 2.51 (47)
Adjusted net income per common share, diluted(2)
Adjusted net income per common share, diluted(2)
0.23  1.00  (76.9) 0.44  1.98  (78.0) 
Adjusted net income per common share, diluted(2)
0.89 0.97 (9)1.32 2.96 (55)
Net interest margin(3)
Net interest margin(3)
3.13 %3.69 %(56)  bps3.25 %3.74 %(49)  bps
Net interest margin(3)
3.10 %3.69 %(59)  bps3.20 %3.72 %(52)  bps
Net charge-off ratio(3)
Net charge-off ratio(3)
0.24  0.13  11  0.23  0.16   
Net charge-off ratio(3)
0.29 0.22 0.25 0.18 
Return on average assets(3)
Return on average assets(3)
0.71  1.34  (63) 0.52  1.21  (69) 
Return on average assets(3)
0.69 1.14 (45)0.58 1.18 (60)
Adjusted return on average assets(2)(3)
Adjusted return on average assets(2)(3)
0.32  1.39  (107) 0.32  1.42  (110) 
Adjusted return on average assets(2)(3)
1.05 1.33 (28)0.57 1.39 (82)
Efficiency ratio-FTEEfficiency ratio-FTE51.58  54.14  (256) 54.47  57.67  (320) Efficiency ratio-FTE64.31 56.20 811 57.66 57.17 49 
Adjusted tangible efficiency ratio(2)
Adjusted tangible efficiency ratio(2)
57.91  52.08  583  57.31  51.17  614  
Adjusted tangible efficiency ratio(2)
53.91 51.71 220 56.14 51.36 478 
(1)     Beginning January 1, 2020, provision calculation is based on current expected credit loss methodology. Prior to January 1, 2020, calculation was based on incurred loss methodology.
(2)    See "Table 14 - Reconciliation of Non-GAAP Financial Measures” in this Report for the applicable reconciliation to the most comparable GAAP measure.
(3)    Annualized
June 30, 2020March 31, 2020Sequential Quarter ChangeJune 30, 2019Year-Over-Year ChangeSeptember 30, 2020June 30, 2020Sequential Quarter ChangeSeptember 30, 2019Year-Over-Year Change
(dollars in thousands)(dollars in thousands)June 30, 2020Sequential Quarter ChangeSeptember 30, 2019Year-Over-Year Change
Loans, net of deferred fees and costsLoans, net of deferred fees and costs$39,914,297  $38,258,024  $1,656,273  $36,138,561  $3,775,736  Loans, net of deferred fees and costs$39,549,847 $39,914,297 $(364,450)$36,417,826 $3,132,021 
Total average loansTotal average loans40,136,090  37,593,045  2,543,045  35,777,127  4,358,963  Total average loans39,762,572 40,136,090 (373,518)36,201,322 3,561,250 
Total depositsTotal deposits44,194,580  39,826,585  4,367,995  37,966,722  6,227,858  Total deposits44,665,904 44,194,580 471,324 37,433,070 7,232,834 
Core deposits (excludes brokered deposits)Core deposits (excludes brokered deposits)39,904,278  35,838,637  4,065,641  34,963,178  4,941,100  Core deposits (excludes brokered deposits)40,756,645 39,904,278 852,367 34,237,575 6,519,070 
Core transaction deposits (excludes brokered and public fund deposits)Core transaction deposits (excludes brokered and public fund deposits)29,425,251  24,790,621  4,634,630  23,268,923  6,156,328  Core transaction deposits (excludes brokered and public fund deposits)30,988,237 29,425,251 1,562,986 23,794,467 7,193,770 
Total average depositsTotal average deposits43,096,475  38,687,207  4,409,268  37,899,662  5,196,813  Total average deposits44,339,497 43,096,475 1,243,022 37,714,145 6,625,352 
Non-performing assets ratioNon-performing assets ratio0.44 %0.50 %(6)  bps0.39 % bpsNon-performing assets ratio0.49 %0.44 %  bps0.42 %bps
Non-performing loans ratioNon-performing loans ratio0.37  0.41  (4) 0.34   Non-performing loans ratio0.43 0.37 0.32 11 
Past due loans over 90 daysPast due loans over 90 days0.02  0.02  —  0.02  —  Past due loans over 90 days0.02 0.02 — 0.04 (2)
CET1 capitalCET1 capital$3,827,229  $3,744,415  $82,814  $3,899,532  $(72,303) CET1 capital$3,913,402 $3,827,229 $86,173 $3,660,078 $253,324 
Tier 1 capitalTier 1 capital4,364,374  4,281,560  82,814  4,094,672  269,702  Tier 1 capital4,450,547 4,364,374 86,173 4,196,628 253,919 
Total risk-based capitalTotal risk-based capital5,459,568  5,289,039  170,529  4,913,043  546,525  Total risk-based capital5,536,918 5,459,568 77,350 5,023,138 513,780 
CET1 capital ratioCET1 capital ratio8.90 %8.70 %20   bps9.61 %(71) bpsCET1 capital ratio9.30 %8.90 %40   bps8.96 %34 bps
Tier 1 capital ratioTier 1 capital ratio10.15  9.95  20  10.09   Tier 1 capital ratio10.57 10.15 42 10.27 30 
Total risk-based capital ratioTotal risk-based capital ratio12.70  12.29  41  12.11  59  Total risk-based capital ratio13.16 12.70 46 12.30 86 
Total shareholders’ equity to total assets ratioTotal shareholders’ equity to total assets ratio9.34  10.01  (67) 10.05  (71) Total shareholders’ equity to total assets ratio9.55 9.34 21 10.22 (67)
Tangible common equity ratio(1)
Tangible common equity ratio(1)
7.41  7.94  (53) 8.56  (115) 
Tangible common equity ratio(1)
7.67 7.41 26 8.04 (37)
Return on average common equity(2)
Return on average common equity(2)
7.48  2.75  473  13.90  (642) 
Return on average common equity(2)
7.28 7.48 (20)11.36 (408)
Adjusted return on average common equity(1)(2)
Adjusted return on average common equity(1)(2)
3.00  2.79  21  14.43  nm
Adjusted return on average common equity(1)(2)
11.48 3.00 848 13.35 (187)
Adjusted return on average tangible common equity(1)(2)
Adjusted return on average tangible common equity(1)(2)
3.60  3.39  21  16.70  nm
Adjusted return on average tangible common equity(1)(2)
13.24 3.60 964 15.46 (222)
(1)    See "Table 14 - Reconciliation of Non-GAAP Financial Measures” in this Report for the applicable reconciliation to the most comparable GAAP measure.
(2)    Quarter annualized
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COVID-19 Healthcare CrisisEconomic Environment and Economic EnvironmentRecent Events
The ongoing COVID-19 healthcare crisis and public health response to contain it have triggered recessionary economic and financial market conditions during a large portionthe majority of the first halfnine months of 2020. During March 2020, in an effort to lessen the impact of COVID-19 on consumers and businesses, the Federal Reserve reduced the federal funds rate 1.5 percentage points to 0.00 to 0.25 percent and the U.S. government enacted the CARES Act, the largest economic stimulus package in the nation’s history.
Synovus' responseSynovus responded to the COVID-19 pandemic includedby taking measures early, beginning in March 2020, to improve the health and safety of our customers, team members, customers, and communities including remote work capabilities and branch service enhancements; bonus payments to hourly team members required to work on-site; payment deferments on approximately $6 billion of our loan portfolio during the second quarter; and forgiveness of NSF and monthly service charges for customers impacted. Additionally,impacted customers. Synovus participated in delivering PPP loans tothe Paycheck Protection Program (PPP) and delivered close to 19,000 customers beginning on April 3, 2020 and fundedloans totaling nearly $2.9 billion in PPP loans during the second quarterquarter.. The average PPP loan was approximately $150 thousand, and the customers that received those loans employemployed over 335 thousand individuals. Synovus has also participated in the Federal Reserve's Main Street Lending Program to support small and medium-sized businesses impacted by COVID-19. Additionally, although the vast majority of our customers were no longer in a payment deferment program at the end of the third quarter, we have continued to work with our borrowers who have been impacted by the pandemic.
In September, six months after converting our branches to drive-thru and appointment-only, our retail branch network re-opened its lobbies to walk-in customers, implementing CDC safety guidelines and branch design enhancements, including plexiglass barriers, customer directional signage, mask requirements and social distancing protocols. Synovus' team members, many of whom worked remotely during the second and third quarters, re-entered the work place in a phased-in approach. This re-entry was carefully designed by team members themselves and carefully monitored through re-entry surveys and touchpoints. Synovus also provided additional benefits for team members directly impacted by the virus, including supplemental paid-time off and expanded medical benefits. In our communities, we have responded to the COVID-19 healthcare crisis and economic uncertainty with financial contributions to more than a dozen organizations for COVID-19 relief efforts, matching contributions for COVID-19 donations to the American Red Cross, and meal donations for first responders and health care workers.
In light of current economic uncertainty, Synovus has suspended its share repurchase activity beyond the $16.2 million completed during the first quarter and withdrawn 2020 guidance and long-term goals announced at the beginning of the year. Significant economic uncertainty remains, including the trajectory of the economic recovery which we expect will be impacted by any additional government stimulus plans.
Synovus is committed to addressing racial equality and social justice and has taken a number of actions during the third quarter to expand efforts to advance economic empowerment and racial equity, including establishing an internal advisory council to the CEO comprised of certain senior African American leaders, funding a $1.0 million contribution to the United Negro College Fund for the establishment of a scholarship for African American students in our footprint, providing foundational unconscious bias training to additional leaders across the footprint, and continuing to diversify an already strong and diverse Board of Directors with a new independent director. We continue to make progress toward the objectives of our CEO-sponsored inclusion and diversity initiative to improve minority representation within our team member population and female and minority representation in senior leadership, all while improving inclusiveness of all team members.
During the third quarter, we communicated new leadership expectations and leadership training development tools for our team members. We also launched a new leadership development program for our leaders. These new expectation and training tools are intended to help team members understand what leadership looks like at the Company, and to ensure alignment of the daily work experience with the Company’s culture and values.
Executive Summary
Net income available to common shareholders for the secondthird quarter of 2020 was $84.9$83.3 million, or $0.57$0.56 per diluted common share, a decline of 44.5%35% and 40.3%32%, respectively, comparedcompared to the secondthird quarter of 2019 and adjusted net income per common share, diluted(1) was $0.23,$0.89, down 76.9%9% compared to $1.00$0.97 for the secondthird quarter of 2019. Net income available to common shareholders for the first sixnine months of 2020 was $115.1$198.4 million, or $0.78$1.34 per diluted common share, a decline of 57.4%50% and 53.7%47%, respectively, compared to the first sixnine months of 2019 and adjusted net income per common share, diluted(1) was $0.44,$1.32, down 78.0%55% compared to $1.98$2.96 for the first sixnine months of 2019. The year-over-year decline in adjusted net income per common share for all periods was impacted by deterioration in the economic environment caused by the COVID-19 pandemic and driven by a significant increase in provision for credit losses following the adoption of CECL on January 1, 2020, as well as the impact of COVID-19, a 225 bps reduction in the federal funds rate, and PAA including loan discount accretion and deposit premium amortization that positively impacted 2019.
Net interest income for the six nine months ended JuneSeptember 30, 2020 was $749.8 million,$1.13 billion, down $44.6$69.7 million, or 5.6%6%, compared to the same period in 2019. The decrease in year-over-year net interest income was due to declines of $36.2$62.5 million
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in PAA (primarily comprised of declines of $27.0 million of loan accretion and $32.9 million of deposit premium amortization) associated with the FCB acquisition and declines in market interest rates, which were somewhat offset by higher average earning assets. Net interest margin was down 4952 bps over the comparable six-monthnine-month periods to 3.25%3.20%, due primarily to the decline in market interest rates in addition to declines in PAA. On a sequential quarter basis, net interest income was up $3.3 million, or 0.9%,$424 thousand and net interest margin for the secondthird quarter was 3.13%3.10%, which was down 243 bps compared to the firstsecond quarter of 2020.2020. The sequential quarter decline in net interest margin was primarily driven by the full quarter impact of the March 2020 emergency rate cuts by the Federal Reserve, as well as excess liquidity. Whilebond repositioning and student loan sales executed in the second halfquarter of 2020, partially offset by further declines in deposit pricing and favorable deposit remixing trends. We continue to expect modest downward pressure on NIM as the yearrepricing within our fixed-rate asset portfolios is expected to be favorably impactedpartially offset by additionalcontinued declines in overall deposit costs. Excluding the potential impacts from PPP fee accretion as PPP loans are forgiven,forgiveness, we expect net interest income and net interest margin are expected to experiencedownward pressure due to certain strategic balance sheet management activities which were completed latedecrease modestly in the secondfourth quarter. of 2020 as compared to the third quarter of 2020.
Non-interest revenue for the secondthird quarter of 2020 was $173.5$114.4 million, up $83.7$25.7 million, or 93.2%29%, and year-to-date was $277.3$391.8 million, up $108.2$133.8 million, or 63.9%52%, compared to the same periods in 2019 and included gains on sales of investment securities available for sale of $69.4 million and $78.1 million, respectively.2019. Adjusted non-interest revenue(1) which excludes net investment securities gains/(losses) and gain on sale/fair value increase/(decrease) of private equity investments, for the secondthird quarter of 2020 was $95.4$115.7 million, up $5.2$24.4 million, or 5.7%27%, from the third quarter of 2019, and on a year-to-date basis was $194.7$310.4 million compared to $168.6$259.9 million for the first sixnine months of 2019, up $26.1$50.5 million, or 15.5%19%. The increase in adjusted non-interest revenue was due primarily to strong growth in mortgage banking income with record production driven by the current rate environment. AsIn the fourth quarter, we expect to see declines in mortgage activity normalizes, Synovus believes a reduction of adjusted non-interest revenue, inas compared to the third quarter is likely before we see a return to consistent growth in fee revenue as the economy recovers.of 2020.
Non-interest expense for the secondthird quarter of 2020 was $284.1$316.7 million, up $20.0$40.3 million, or 7.6%15%, compared to the third quarter of 2019 and adjusted non-interest expense(1) of $276.4$268.7 million was up$19.7 $10.3 million,, or 7.7%, compared to the second quarter of 2019.4%. On a year-to-date basis, non-interest expense was up $3.9$44.2 million, or 0.7%5%, and adjusted non-interest expense(1) was up $48.2$58.5 million, or 9.7%, compared8%. During the three months ended September 30, 2020, Synovus recognized a $44.9 million non-cash goodwill impairment charge representing the goodwill allocated to the same period in 2019.Consumer Mortgage reporting unit. The increase in adjusted expense during the first nine months of 2020 was largely driven by mortgage production commissions, expense associated with Synovus'Synovus' internal revenue growth and efficiency initiative, "Synovus Forward", COVID-19initiatives, COVID-19 related expenses,, and investments in talent and technology. The efficiency ratio-FTE for the first sixnine months of 2020 was 54.47%57.66%, compared to 57.67%57.17% for the first sixnine months of 2019. The adjusted tangible efficiency ratio(1) for the first sixnine months of 2020 was 57.31%56.14%, up 614478 bps compared to the same period a year ago. Synovus expects Excluding up-front expenses to decline in the second half of the year as mortgage production commissions declineassociated with normalized mortgage activity, COVID-19 related expenses decline, and Synovus Forward initiatives, are implemented.we expect adjusted non-interest expense in the fourth quarter to be in-line with adjusted non-interest expense in the third quarter of 2020.
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At JuneSeptember 30, 2020, total loans, net of $39.91deferred fees and costs of $39.55 billion, increased $1.66$2.39 billion, or 4.3%, sequentially, and increased $2.75 billion, or 7.4%6%, from December 31, 2019. The2019 led by C&I growth in total loans at June 30, 2020 includedof $3.24 billion, including $2.71 billion in PPP loans net of unearned fees, funded during the second quarter,and CRE growth of $472.1 million, partially offset partially by the transfer of certain third-party lending partnershipa $1.26 billion decline in consumer loans. The decline in consumer loans to held for sale duringis the second quarter totaling $801.0 million.result of the strategic disposition of $1.28 billion in third-party single-service consumer and non-relationship consumer mortgage loans. We expect loans, to be fairly flat over the second half of the year, as compared to balances at June 30, 2020, excluding the impact of PPP loan forgiveness.forgiveness, to be relatively flat in the fourth quarter, as compared to the third quarter of 2020.
The ACL at JuneSeptember 30, 2020 totaled $649.7$664.6 million,, an increase of $366.9$381.8 million from December 31, 2019,, reflecting a building of the ACL required under CECL primarily as a result of uncertainty and deterioration in the economic environment due to the impact of COVID-19. The ACL to loans coverage ratio was 1.63%1.68%, or 1.74%1.80%, excluding PPP loans, at JuneSeptember 30, 2020. Current credit metrics remain stabledeteriorated slightly with NPAs at 44 49 bps,, NPLs at 37 43 bps,, and total past due loans at 12 bps.14 bps; however, we have not experienced widespread deterioration in the portfolio. Year-to-date, net charge-offs are 2325 bps compared to 1618 bps in the prior year. Synovus does expectexpects some pressure on credit metrics over the next few quarters, which aligns with the reserve builds in the first half of the yearto-date during 2020 under the pro-cyclical nature of CECL.
Total period-end deposits at JuneSeptember 30, 2020 increased $4.37$6.26 billion, or 11.0%, compared to March 31, 2020, and increased $5.79 billion, or 15.1%16%, compared to December 31, 2019, led by growth in non-interest bearing demand deposits. The growth in non-interest-bearing demand2019. Core transaction deposits occurred in conjunction with Synovus' PPP lending effort. Synovus also experienced broad-based growth across interest-bearing core transaction accountsincreased $6.82 billion, or 28%, compared to both March 31, 2020 and December 31, 2019. The significant increase in deposit balances compared to December 31, 2019 is due largely to the current economic environment as well as government stimulus programs including deposits associated with PPP loans.
At JuneSeptember 30, 2020, Synovus' CET1 ratio was 8.90%9.30%, well in excess of regulatory requirements including the capitalcapital conservation buffer of 2.5%. The JuneSeptember 30, 2020 CET1 ratio improved 2040 bps compared to March 31,June 30, 2020 and declined 5improved 35 bps compared to December 31, 2019. During2019 from a combination of earnings and balance sheet activities. These balance sheet activities included the latter partsettlement of theour second quarter of 2020, Synovus executed certainbond repositioning and our on-going efforts to manage non-relationship loan portfolios as we prioritize our balance sheet management activities including repositioning the investment securities portfolio and transitioning certain third-party lending partnership loans to held for sale. These actions settled subsequent to quarter-end, at the margin, and are expected to provide further support to capital ratios in the third quarter of 2020.core, client relationships.
More detail on Synovus' financial results for the three and sixnine months ended JuneSeptember 30, 2020 may be found in subsequent sections of "Item 2. – Management's Discussion and Analysis of Financial Condition and Results of Operations" of this Report. See also "Item 1A. - Risk Factors" of this Report.
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(1) See "Table 14 - Reconciliation of Non-GAAP Financial Measures” in this Report for applicable reconciliation to the most comparable GAAP measure.
Changes in Financial Condition
During the sixnine months ended JuneSeptember 30, 2020, total assets increased $5.92$4.84 billion from $48.20 billion at December 31, 2019 to $54.12$53.04 billion. Loans increased $2.75$2.39 billion, including $2.71 billionbillion in PPP loans net of unearned fees, and loansloans held for sale increased $785.8$630.0 million as Synovus transitionedtransitioned certain third-party lending partnership consumer loans to held for sale. Investment securities available for sale increased $418.8$787.9 million and cash and cash equivalents increased $384.3$798.4 million. Additional increases in total assets at JuneSeptember 30, 2020, compared to December 31, 2019, included a $1.29 billion receivable for securities available for sale sold during the quarter that will settle after quarter-end andincreases in BOLI investments of $268.4 million driven by additional investments in BOLI policies and increases in other assets of $262.4 million. Other assets increased $351.2$363.1 million and includedprimarily from an increase in the fair value of derivative assets of $357.0$323.0 million.
The growth in assets was primarily funded by increases of $5.79$6.26 billion in deposits. Other short-term borrowings declined $1.45$1.35 billion and long-term debt increased $174.0decreased $525.5 million. Additionally, total liabilities at June 30, 2020 included an accrued liability of $923.0 million for purchases of securities available for sale that will settle after quarter-end. Other liabilities increased $315.1$296.4 million and included an increase in the fair value of derivative liabilities of $159.1of $142.9 million, an increase in income taxes payable of $67.5 million, and an increase in reserves on unfunded commitments of $59.7$59.4 million, and an increase in income taxes payable of $38.4 million. Total shareholders' equity increased $111.3$122.9 million during the sixnine months ended JuneSeptember 30, 2020, primarily due to net income of $131.7$223.3 million, increases in unrealized gains of $50.6$29.9 million in investment securities available for sale and $86.8$79.4 million in cash flow hedges, offset partially by dividends declared on common stock of $97.2$145.8 million and dividends declared on preferred stock of $24.9 million.
Synovus adopted CECL on January 1, 2020 with an increase to the ALL of $83.0 million and an increase to the reserve on unfunded commitments of $27.4 million with offsetting increases in loans of $62.2 million related to acquired PCI loans and net deferred tax assets of $12.5 million and a reduction to retained earnings of $35.7 million. The ACL at JuneSeptember 30, 2020 was $649.7$664.6 million, an increase of $366.9$381.8 million from December 31, 2019, reflecting significant economic stress due to the COVID-19 healthcare crisis.
The loan to deposit ratio was 90.3%88.6% at JuneSeptember 30, 2020, compared to 96.8% at December 31, 2019, and 95.2%97.3% at JuneSeptember 30, 2019.
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Loans
The following table compares the composition of the loan portfolio at JuneSeptember 30, 2020, December 31, 2019, and JuneSeptember 30, 2019.
Table 2 - Loans by Portfolio ClassTable 2 - Loans by Portfolio ClassTable 2 - Loans by Portfolio Class
June 30, 2020 vs. December 31, 2019 ChangeJune 30, 2020 vs. June 30, 2019 % ChangeSeptember 30, 2020 vs. December 31, 2019 ChangeSeptember 30, 2020 vs. September 30, 2019 Change
(dollars in thousands)(dollars in thousands)June 30, 2020December 31, 2019June 30, 2019(dollars in thousands)December 31, 2019September 30, 2019September 30, 2020 vs. September 30, 2019 Change
Commercial, financial and agriculturalCommercial, financial and agricultural$13,136,696  32.9 %$10,239,559  27.6 %$2,897,137  28.3 %$9,716,939  26.9 %$3,419,757  35.2 %Commercial, financial and agricultural$13,120,038 33.2 %$10,239,559 27.6 %$2,880,479 28 %$9,846,830 27.0 %$3,273,208 33 %
Owner-occupiedOwner-occupied6,801,580  17.0  6,529,811  17.6  271,769  4.2  6,511,805  18.0  289,775  4.4  Owner-occupied6,894,113 17.4 6,529,811 17.6 364,302 6,571,485 18.1 322,628 
Total commercial and industrialTotal commercial and industrial19,938,276  49.9  16,769,370  45.2  3,168,906  18.9  16,228,744  44.9  3,709,532  22.9  Total commercial and industrial20,014,151 50.6 16,769,370 45.2 3,244,781 19 16,418,315 45.1 3,595,836 22 
Investment propertiesInvestment properties9,447,200  23.7  9,004,327  24.2  442,873  4.9  8,914,992  24.7  532,208  6.0  Investment properties9,662,447 24.4 9,004,327 24.2 658,120 8,843,545 24.3 818,902 
1-4 family properties1-4 family properties696,808  1.7  780,015  2.1  (83,207) (10.7) 804,426  2.2  (107,618) (13.4) 1-4 family properties655,038 1.7 780,015 2.1 (124,977)(16)805,756 2.2 (150,718)(19)
Land and developmentLand and development683,527  1.7  709,442  1.9  (25,915) (3.7) 647,828  1.8  35,699  5.5  Land and development648,390 1.6 709,442 1.9 (61,052)(9)663,689 1.8 (15,299)(2)
Total commercial real estateTotal commercial real estate10,827,535  27.1  10,493,784  28.2  333,751  3.2  10,367,246  28.7  460,289  4.4  Total commercial real estate10,965,875 27.7 10,493,784 28.2 472,091 10,312,990 28.3 652,885 
Consumer mortgagesConsumer mortgages5,811,376  14.6  5,546,368  14.9  265,008  4.8  5,407,762  15.0  403,614  7.5  Consumer mortgages5,658,525 14.3 5,546,368 14.9 112,157 5,470,730 15.0 187,795 
Home equity linesHome equity lines1,710,264  4.3  1,713,157  4.6  (2,893) (0.2) 1,650,745  4.6  59,519  3.6  Home equity lines1,615,207 4.1 1,713,157 4.6 (97,950)(6)1,675,092 4.6 (59,885)(4)
Credit cardsCredit cards250,448  0.6  268,841  0.7  (18,393) (6.8) 258,283  0.7  (7,835) (3.0) Credit cards264,829 0.7 268,841 0.7 (4,012)(1)267,874 0.8 (3,045)(1)
Other consumer loansOther consumer loans1,474,583  3.7  2,396,294  6.5  (921,711) (38.5) 2,249,337  6.2  (774,754) (34.4) Other consumer loans1,130,237 2.9 2,396,294 6.5 (1,266,057)(53)2,295,486 6.3 (1,165,249)(51)
Total consumerTotal consumer9,246,671  23.2  9,924,660  26.7  (677,989) (6.8) 9,566,127  26.5  (319,456) (3.3) Total consumer8,668,798 22.0 9,924,660 26.7 (1,255,862)(13)9,709,182 26.7 (1,040,384)(11)
Total loansTotal loans40,012,482  100.2  37,187,814  100.1  2,824,668  7.6  36,162,117  100.1  3,850,365  10.6  Total loans39,648,824 100.3 37,187,814 100.1 2,461,010 36,440,487 100.1 3,208,337 
Deferred fees and costs, netDeferred fees and costs, net(98,185) (0.2) (25,364) (0.1) (72,821) 287.1  (23,556) (0.1) (74,629) 316.8  Deferred fees and costs, net(98,977)(0.3)(25,364)(0.1)(73,613)290 (22,661)(0.1)(76,316)337 
Total loans, net of deferred fees and costsTotal loans, net of deferred fees and costs$39,914,297  100.0 %$37,162,450  100.0 %$2,751,847  7.4 %$36,138,561  100.0 %$3,775,736  10.4 %Total loans, net of deferred fees and costs$39,549,847 100.0 %$37,162,450 100.0 %$2,387,397 %$36,417,826 100.0 %$3,132,021 %
At JuneSeptember 30, 2020, total loans, net of deferred fees and costs of $39.91$39.55 billion, increased $2.75$2.39 billion, or 7.4%6%, from December 31, 2019 led by C&I growth of $3.17$3.24 billion, including $2.71 billion in PPP loans net of unearned fees, and CRE growth of $333.8$472.1 million, partially offset by a $678.0 million$1.26 billion decline in consumer loans. The decline in consumer loans is the result of the strategic disposition of $1.28 billion in third-party single-service consumer and non-relationship consumer mortgage loans. Total loans at September 30, 2020 declined $364.5 million sequentially due to strategic dispositions of $531.8
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million primarily in third-party single-service consumer loans and non-relationship consumer mortgage loans. Excluding the impact of asset dispositions and PPP loan payoffs, we had sequential quarter net loan growth of $170.3 million. We expect loans, to be fairly flat over the second half of the year, as compared to balances at June 30, 2020, excluding the impact of PPP loan forgiveness. forgiveness, to be relatively flat in the fourth quarter, as compared to the third quarter of 2020.C&I loansloans remain the largest component of our loan portfolio, representing 49.9%50.6% of total loans, while CRE and consumer loans represent 27.1%27.7% and 23.2%22.0%, respectively. Our portfolio composition is established through a comprehensive concentration management policy which sets limits for C&I, CRE, and consumer loan levels as well as for sub-categories therein.
U.S. Small Business Administration Paycheck Protection Program (PPP)
Synovus is participating in the Paycheck Protection Program (“PPP”), which is a loan program that originated from the CARES Act and was subsequently expanded by the Paycheck Protection Program and Health Care Enhancement Act (“PPPHCEA Act”) which was passed by Congress on April 23, 2020 and signed into law on April 24, 2020. PPP loans are forgivable, in whole or in part, if the proceeds are used for payroll and other permitted purposes in accordance with the requirements of the PPP. These loans carry a fixed rate of 1.00% and a term of two years, if not forgiven, in whole or in part. The loans are guaranteedguaranteed by the SBA. The SBA pays the originating bank a processing fee ranging from 1% to 5%, based on the size of the loan. Synovus began accepting applications from qualified customers on April 3, 2020 and has provided nearly $2.9 billion in funding to close to 19,000 customers through the PPP as of June 30, 2020.during the second quarter. The average PPP loan was approximately $150 thousand, and the customers that received those loans employ over 335 thousand individuals. In October 2020, the SBA announced a streamlined forgiveness process for certain PPP loans of $50,000 or less and approximately 7% of our PPP balances fall within this threshold.
Commercial Loans
Total commercial loans (which are comprised of C&I and CRE loans) at JuneSeptember 30, 2020 were $30.77$30.98 billion, or 77.0%78.3%, of the total loan portfolio, compared to $27.26 billion, or 73.4%, at December 31, 2019 and $26.60$26.73 billion, or 73.6%73.4%, at JuneSeptember 30, 2019.
At JuneSeptember 30, 2020, Synovus had5 6 commercial loan relationships with total commitments of $100 million or more (including amounts funded), with no single relationship exceeding $150 million in commitments.
Commercial and Industrial Loans
The C&I loan portfolio represents the largest category of Synovus' loan portfolio and is primarily comprised of general middle market and commercial banking clients across a diverse set of industries. The following table shows the composition of the C&I loan portfolio aggregated by NAICS code. In accordance with Synovus' lending policy, each loan undergoes a detailed underwriting process which incorporates uniform underwriting standards and oversight in proportion to the size and complexity of the lending relationship. As of JuneSeptember 30, 2020, 80.1% (93.0%80.7% (93.7% excluding PPP loans) of Synovus' C&I loans are secured by real
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estate, business equipment, inventory, and other types of collateral compared to 92.6% as of December 31, 2019. C&I loans grew $3.17$3.24 billion, or 18.9%19.3%, from December 31, 2019, driven primarily by $2.71$2.71 billion in PPP loans net of unearned fees at JuneSeptember 30, 2020.
Table 3 - Commercial and Industrial Loans by Industry
June 30, 2020December 31, 2019
(dollars in thousands)Amount
%(1)
Amount
%(1)
Health care and social assistance$3,567,225  17.9 %$3,083,355  18.4 %
Finance and insurance1,487,083  7.5  1,263,521  7.5  
Manufacturing1,387,812  7.0  1,208,688  7.2  
Retail trade1,376,393  6.9  1,202,958  7.2  
Accommodation and food services1,315,174  6.6  921,515  5.5  
Professional, scientific, and technical services1,269,710  6.4  883,433  5.3  
Wholesale trade1,197,540  6.0  1,138,145  6.8  
Other services1,168,152  5.9  1,005,420  6.0  
Real estate and rental and leasing1,164,789  5.8  1,126,828  6.7  
Construction1,089,184  5.5  702,892  4.2  
Transportation and warehousing957,299  4.8  854,954  5.1  
Arts, entertainment and recreation825,993  4.1  771,846  4.6  
Real estate other669,717  3.4  615,441  3.7  
Educational services580,615  2.9  409,639  2.4  
Public Administration421,781  2.1  342,329  2.0  
Administration, support, waste management, and remediation406,743  2.0  302,711  1.8  
Agriculture, forestry, fishing, and hunting402,946  2.0  369,185  2.2  
Information372,992  1.9  314,740  1.9  
Other Industries277,128  1.3  251,770  1.5  
Total commercial and industrial loans$19,938,276  100.0 %$16,769,370  100.0 %
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Table 3 - Commercial and Industrial Loans by Industry
September 30, 2020December 31, 2019
(dollars in thousands)Amount
%(1)
Amount
%(1)
Health care and social assistance$3,679,193 18.4 %$3,083,355 18.4 %
Finance and insurance1,531,747 7.7 1,263,521 7.5 
Manufacturing1,384,392 6.9 1,208,688 7.2 
Retail trade1,364,773 6.8 1,202,958 7.2 
Accommodation and food services1,310,059 6.5 921,515 5.5 
Professional, scientific, and technical services1,266,776 6.3 883,433 5.3 
Wholesale trade1,181,295 5.9 1,138,145 6.8 
Other services1,178,357 5.9 1,005,420 6.0 
Real estate and rental and leasing1,118,949 5.6 1,126,828 6.7 
Construction1,081,726 5.4 702,892 4.2 
Transportation and warehousing953,810 4.8 854,954 5.1 
Arts, entertainment and recreation854,972 4.3 771,846 4.6 
Real estate other686,309 3.4 615,441 3.7 
Educational services606,981 3.0 409,639 2.4 
Public Administration421,655 2.1 342,329 2.0 
Administration, support, waste management, and remediation404,894 2.0 302,711 1.8 
Agriculture, forestry, fishing, and hunting392,273 2.0 369,185 2.2 
Information377,391 1.9 314,740 1.9 
Other Industries218,599 1.1 251,770 1.5 
Total commercial and industrial loans$20,014,151 100.0 %$16,769,370 100.0 %
(1)    Loan balance in each category expressed as a percentage of total C&I loans.
At JuneSeptember 30, 2020, $13.14$13.12 billion of C&I loans, or 32.9%33.2% of the total loan portfolio included(including PPP loans of $2.71 billion net of unearned fees andfees), represented loans originated for the purpose of financing commercial, financial, and agricultural business activities. The primary source of repayment on these loans is revenue generated from products or services offered by the business or organization. The secondary source of repayment is the collateral, which consists primarily of equipment, inventory, accounts receivable, time deposits, cash surrender value of life insurance, and other business assets.
At JuneSeptember 30, 2020, $6.80$6.89 billion of C&I loans, or 17.0%17.4% of the total loan portfolio, represented loans originated for the purpose of financing owner-occupied properties. The financing of owner-occupied facilities is considered a C&I loan even though there is improved real estate as collateral. This treatment is a result of the credit decision process, which focuses on cash flow from operations of the business to repay the debt. The secondary source of repayment on these loans is the underlying real estate. These loans are predominately secured by owner-occupied and other real estate, and to a lesser extent, other types of collateral.
Commercial Real Estate Loans
CRE loans consist primarily of income-producing investment properties loans. Additionally, CRE loans include 1-4 family properties loans as well as land and development loans. Total CRE loans of $10.83$10.97 billion increased $333.8472.1 million, or 3.2%4%, from December 31, 2019, driven primarily by growth in income-producing investment properties.
Investment properties loans consist of construction and mortgage loans for income-producing properties and are primarily made to finance multi-family properties, hotels, office buildings, shopping centers, warehouses and other commercial development properties. Total investment properties loans as of JuneSeptember 30, 2020 were $9.45$9.66 billion, or 87.3%88.1%, of the CRE loan portfolio, and increased $442.9$658.1 million, or 4.9%7%, from December 31, 2019 with most sub-categories experiencing growth other than shopping centers, which were slightly down.down $86.6 million, or 5%, from December 31, 2019.
1-4 Family Properties Loans
1-4 family properties loans include construction loans to home builders and commercial mortgage loans related to 1-4 family rental properties and are almost always secured by the underlying property being financed by such loans. These
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properties are primarily located in the markets served by Synovus. At JuneSeptember 30, 2020, 1-4 family properties loans totaled $696.8$655.0 million, or 6.4%6.0% of the CRE loan portfolio, and decreased by $83.2$125.0 million, or 10.7%16%, from December 31, 2019.

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Land and Development Loans
Land and development loans include commercial and residential development as well as land acquisition loans and are secured by land held for future development, typically in excess of one year. Properties securing these loans are substantially within markets served by Synovus and loan terms generally include personal guarantees from the principals. Loans in this portfolio are underwritten based on the LTV of the collateral and the capacity of the guarantor(s). Land and development loans of $683.5$648.4 million at JuneSeptember 30, 2020 decreased slightly$61.1 million, or 9%, from $709.4 million at December 31, 2019.
Consumer Loans
The consumer loan portfolio consists of a wide variety of loan products offered through Synovus' banking network including first and second residential mortgages, HELOCs, and credit card loans, as well as home improvement, student, and personal loans from third-party lending partnerships. The majority of Synovus' consumer loans are consumer mortgages and HELOCs secured by first and second liens on residential real estate primarily located in the markets served by Synovus.
Consumer loans at JuneSeptember 30, 2020 of $9.25$8.67 billion decreased $678.0 million,$1.26 billion, or 6.8%13%, compared to December 31, 2019 primarily due to the transferstrategic disposition of certain third-party lending partnershipsingle-service consumer loans to held for sale, partially offset by growth inand non-relationship consumer mortgages.mortgage loans. Consumer mortgages grew $265.0$112.2 million, or 4.8%2.0%, from December 31, 2019 due to record production primarily resulting from the low rate environment in addition to continued successful recruiting of MLOs.MLOs somewhat offset by the strategic sale of $180.2 million in non-relationship consumer mortgage loans. HELOCs decreased $2.9$98.0 million, or 6%, from December 31, 2019. Credit card loans of $250.4$264.8 million at JuneSeptember 30, 2020 included $53.0$56.6 million of commercial credit card loans, and decreased $18.4$4.0 million from $268.8 million at December 31, 2019. Other consumer loans decreased $921.7 million,$1.27 billion, or 38.5%53%, from December 31, 2019 primarily due to the transferstrategic disposition of $801.0 million of Synovus'certain third-party lending partnershipsingle-service consumer loans to held-for-sale.totaling $1.10 billion. As of JuneSeptember 30, 2020, thesethird-party lending partnerships had combined balances of $1.13 billion,$714.3 million, or 2.8%1.8%, of the total loan portfolio, compared to $1.98 billion, or 5.3%, of the total loan portfolio, at December 31, 2019.
Consumer loans are subject to uniform lending policies and consist primarily of loans with strong borrower credit scores. Synovus makes consumer lending decisions based upon a number of key credit risk determinants including FICO scores as well as loan-to-value and debt-to-income ratios. Consumer loans are generally assigned a risk rating on a 9-point scale based on credit bureau scores, with a loan grade of 1 assigned as the lowest level of risk and a loan grade of 6 as the highest level of risk. No loans graded higher than a 6 at origination are approved for funding. At least annually, the consumer loan portfolio data is sent to a consumer credit reporting agency for a refresh of customers' credit scores so that management can evaluate ongoing consistency or negative migration in the quality of the portfolio, which impacts the ALL. Revolving lines of credit are reviewed for a material change in financial circumstances, and when appropriate, the line of credit may be suspended for further advances. FICO scores within the residential real estate portfolio have generally remained stable over the last several years. As of JuneSeptember 30, 2020, weighted-average FICO scores within the residential real estate portfolio based on committed balances were 789790 for HELOCs and 778 for Consumer Mortgages.


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Deposits
Deposits provide the most significant funding source for interest earning assets. The following table shows the composition of period-end deposits as of the dates indicated. See Table 10 - Average Balances and Yields/Rates in this Report for information on average deposits including average rates.
Table 4 - Composition of Period-end DepositsTable 4 - Composition of Period-end DepositsTable 4 - Composition of Period-end Deposits
(dollars in thousands)(dollars in thousands)June 30, 2020
%(1)
March 31, 2020
%(1)
December 31, 2019
%(1)
June 30, 2019
%(1)
(dollars in thousands)September 30, 2020
%(1)
June 30, 2020
%(1)
December 31, 2019
%(1)
September 30, 2019
%(1)
Non-interest-bearing demand deposits(2)
Non-interest-bearing demand deposits(2)
$11,830,675  26.8 %$8,968,756  22.5 %$8,661,220  22.6 %$8,577,612  22.6 %
Non-interest-bearing demand deposits(2)
$12,129,777 27.2 %$11,830,675 26.8 %$8,661,220 22.6 %$8,970,218 24.0 %
Interest-bearing demand deposits(2)
Interest-bearing demand deposits(2)
5,057,234  11.4  4,617,368  11.6  4,769,505  12.4  4,847,242  12.8  
Interest-bearing demand deposits(2)
5,291,135 11.8 5,057,234 11.4 4,769,505 12.4 4,714,817 12.6 
Money market accounts(2)
Money market accounts(2)
11,457,223  26.0  10,255,014  25.8  9,827,357  25.6  8,952,875  23.6  
Money market accounts(2)
12,441,340 27.8 11,457,223 26.0 9,827,357 25.6 9,212,140 24.6 
Savings deposits(2)
Savings deposits(2)
1,080,119  2.4  949,483  2.4  909,500  2.4  891,194  2.3  
Savings deposits(2)
1,125,985 2.5 1,080,119 2.4 909,500 2.4 897,292 2.4 
Public fundsPublic funds5,347,351  12.1  5,261,383  13.2  4,622,318  12.0  4,351,304  11.5  Public funds5,791,944 13.0 5,347,351 12.1 4,622,318 12.0 3,795,320 10.1 
Time deposits(2)
Time deposits(2)
5,131,676  11.6  5,786,633  14.5  6,185,611  16.1  7,342,951  19.3  
Time deposits(2)
3,976,464 8.9 5,131,676 11.6 6,185,611 16.1 6,647,788 17.8 
Brokered depositsBrokered deposits4,290,302  9.7  3,987,948  10.0  3,429,993  8.9  3,003,544  7.9  Brokered deposits3,909,259 8.8 4,290,302 9.7 3,429,993 8.9 3,195,495 8.5 
Total depositsTotal deposits$44,194,580  100.0 %$39,826,585  100.0 %$38,405,504  100.0 %$37,966,722  100.0 %Total deposits$44,665,904 100.0 %$44,194,580 100.0 %$38,405,504 100.0 %$37,433,070 100.0 %
Core deposits(3)
Core deposits(3)
$39,904,278  90.3 %$35,838,637  90.0 %$34,975,511  91.1 %$34,963,178  92.1 %
Core deposits(3)
$40,756,645 91.2 %$39,904,278 90.3 %$34,975,511 91.1 %$34,237,575 91.5 %
Core transaction deposits(4)
Core transaction deposits(4)
$29,425,251  66.6 %$24,790,621  62.2 %$24,167,582  62.9 %$23,268,923  61.3 %
Core transaction deposits(4)
$30,988,237 69.4 %$29,425,251 66.6 %$24,167,582 62.9 %$23,794,467 63.6 %
Time deposits greater than $100,000, including brokered and public fundsTime deposits greater than $100,000, including brokered and public funds$6,875,462  15.6 %$7,176,468  18.0 %$7,262,833  18.9 %$8,290,297  21.8 %Time deposits greater than $100,000, including brokered and public funds$5,478,221 12.3 %$6,875,462 15.6 %$7,262,833 18.9 %$7,574,038 20.2 %
Brokered time depositsBrokered time deposits$2,442,940  5.5 %$2,229,596  5.6 %$2,154,095  5.6 %$2,095,240  5.5 %Brokered time deposits$1,996,133 4.5 %$2,442,940 5.5 %$2,154,095 5.6 %$2,098,643 5.6 %
(1)    Deposits balance in each category expressed as percentage of total deposits.
(2)    Excluding any public funds or brokered deposits.
(3)    Core deposits exclude brokered deposits.
(4)    Core transaction deposits consist of non-interest-bearing demand deposits, interest-bearing demand deposits, money market accounts, and savings deposits excluding public funds and brokered deposits.
Total period-end deposits at September 30, 2020 increased $471.3 million, or 1%, compared to June 30, 2020, and increased $4.37$6.26 billion, or 11.0%16%, compared to MarchDecember 31, 2020,2019. Core transaction deposits increased $1.56 billion, or 5%, sequentially, and increased $5.79$6.82 billion, or 15.1%28%, compared to December 31, 2019 led by. The significant increase in deposit balances compared to December 31, 2019 is due largely to the current uncertain economic environment as well as government stimulus programs including deposits associated with PPP loans. The sequential quarter growth in non-interest-bearing demand deposits. Thelower cost core transaction accounts of $1.56 billion included growth in non-interest-bearing demand deposits occurred in conjunction with Synovus' PPP lending effort. Synovus also experienced broad-based growth across interest-bearing core transaction accounts compared to both March 31, 2020 and December 31, 2019. The quarterly growth in interest-bearing core transaction accounts included growth inof $299.1 million, money market accounts of $1.20 billion,$984.1 million, NOW accounts of $439.9$233.9 million, and savings balances of $130.6$45.9 million, and more than offset somewhat bystrategic declines of $1.16 billion and $381.0 million in higher cost time deposits of $655.0 million. Additionally, Synovus increased funding by $302.4 million in lower pricedand brokered deposits, at June 30, 2020, compared to March 31, 2020. Interest-bearingrespectively. Total deposit costscost declined 4514 bps during the secondthird quarter of 2020, compared to the firstsecond quarter of 2020.2020 due to pricing diligence and product remixing.
On an average basis, the increase in total deposits was $4.41$1.24 billion, or 11.4%3%, compared to the firstsecond quarter of 2020.
Non-interest Revenue
Non-interest revenue for the secondthird quarter of 2020 was $173.5$114.4 million, up $83.7$25.7 million, or 93.2%29%, and year-to-date was $277.3$391.8 million, up $108.2$133.8 million, or 63.9%52%, compared to the same periods in 2019 and included gains on sales of investment securities available for sale of $69.4 million and $78.1 million, respectively.. Adjusted non-interest revenue, which excludes net investment securities gainsgains/(losses) and gain on sale/fair value increase/(decrease) of private equity investments, for the secondthird quarter of 2020 was $95.4$115.7 million, up $5.2$24.4 million, or 5.7%27%, from the secondthird quarter of 2019, and on a year-to-date basis was $194.7$310.4 million compared to $168.6$259.9 million for the first sixnine months of 2019, up $26.1$50.5 million, or 15.5%19%. The increase in adjusted non-interest revenue was due primarily to strong growth in mortgage banking income with record production driven by the current rate environment.As In the fourth quarter, we expect to see declines in mortgage activity normalizes, Synovus believes a reduction of adjusted non-interest revenue, inas compared to the third quarter is likely before we see a return to consistent growth in fee revenue as the economy recovers.of 2020. See "Table 14 - Reconciliation of Non-GAAP Financial Measures” in this Report for applicable reconciliation to GAAP measures.
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The following table shows the principal components of non-interest revenue.
Table 5 - Non-interest revenueTable 5 - Non-interest revenueTable 5 - Non-interest revenue
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(dollars in thousands)(dollars in thousands)20202019% Change20202019% Change(dollars in thousands)20202019% Change20202019% Change
Service charges on deposit accountsService charges on deposit accounts$15,567  $21,994  (29.2)%$36,255  $42,853  (15.4)%Service charges on deposit accounts$17,813 $22,952 (22)%$54,069 $65,805 (18)%
Fiduciary and asset management feesFiduciary and asset management fees14,950  14,478  3.3  30,124  28,057  7.4  Fiduciary and asset management fees15,885 14,686 46,009 42,743 
Card feesCard fees9,186  11,161  (17.7) 20,136  22,037  (8.6) Card fees10,823 12,297 (12)30,959 34,334 (10)
Brokerage revenueBrokerage revenue9,984  10,052  (0.7) 22,383  19,431  15.2  Brokerage revenue10,604 11,071 (4)32,987 30,502 
Mortgage banking incomeMortgage banking income23,530  7,907  197.6  35,757  12,962  175.9  Mortgage banking income31,229 10,351 202 66,987 23,313 187 
Capital markets incomeCapital markets income6,050  8,916  (32.1) 17,294  14,161  22.1  Capital markets income5,690 7,396 (23)22,984 21,557 
Income from bank-owned life insuranceIncome from bank-owned life insurance7,756  5,176  49.8  13,794  10,466  31.8  Income from bank-owned life insurance7,778 5,139 51 21,572 15,605 38 
Investment securities gains (losses), net69,409  (1,845) nm78,144  (1,771) nm
Gain on sale and increase/(decrease) in fair value of private equity investments8,707  1,455  nm4,452  2,313  nm
Investment securities (losses) gains, netInvestment securities (losses) gains, net(1,550)(3,731)nm76,594 (5,502)nm
Gain on sale and increase in fair value of private equity investmentsGain on sale and increase in fair value of private equity investments260 1,194 nm4,712 3,507 nm
Other non-interest revenueOther non-interest revenue8,345  10,513  (20.6) 19,002  18,676  1.7  Other non-interest revenue15,879 7,405 114 34,879 26,081 34 
Total non-interest revenueTotal non-interest revenue$173,484  $89,807  93.2 %$277,341  $169,185  63.9 %Total non-interest revenue$114,411 $88,760 29 %$391,752 $257,945 52 %
Three and SixNine Months Ended JuneSeptember 30, 2020 compared to JuneSeptember 30, 2019
Service charges on deposit accounts for the three and sixnine months ended JuneSeptember 30, 2020 were down $6.4$5.1 million, or 29.2%22%, and $6.6$11.7 million, or 15.4%18%, respectively, due primarily to the impact of COVID-19, including fewer transactions fee waivers, and the impact of higher average balances due to stimulus funds. Service charges on deposit accounts consist of NSF fees, account analysis fees, and all other service charges. NSF fees were down $5.1down $4.4 million, or 52.8%43%, and $4.9$9.3 million, or 26.6%33%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively. Account analysis fees were down $432up $168 thousand, or 5.9%2%, and $451down $283 thousand, or 3.2%1%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively. All other service charges on deposit accounts, which consist primarily of monthly fees on retail demand deposits, saving accounts, and small business accounts, for the three and sixnine months ended JuneSeptember 30, 2020, were down $909$882 thousand, or 17.9%16%, and $1.3$2.2 million, or 12.5%14%, respectively.
Fiduciary and asset management fees are derived from providing estate administration, personal trust, corporate trust, corporate bond, investment management, and financial planning services. Fiduciary and asset management fees increased $472 thousand,$1.2 million, or 3.3%8%, and $2.1$3.3 million, or 7.4%8%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively.respectively. The increases were driven by growth in total assets under management which increased by 4.7%8% year-over-year to $16.56$17.54 billion.
Card fees for the three and sixnine months ended JuneSeptember 30, 2020 were down $2.0$1.5 million,, or 17.7%12%, and $1.9$3.4 million,, or 8.6%10%, respectively, due to lower transaction volume as a result of the impact of COVID-19. Card fees consist primarily of credit card interchange fees, debit card interchange fees, and merchant discounts. Card fees are reported net of certain associated expense items including customer loyalty program expenses and network expenses.
Brokerage revenue of $10.0$10.6 million for the three months ended JuneSeptember 30, 2020 was essentially flat,down $466 thousand, or 4%, and for the sixnine months ended JuneSeptember 30, 2020 was $22.4$33.0 million, up $3.0$2.5 million, or 15.2%8%. The year-over-year growth for the first six months of 2020 was driven by growth in assets under management, increasing contributions from 2019 new hires, and higher transaction revenue from elevated market volatility. Brokerage revenue consists primarily of brokerage commissions as well as advisory fees earned from the management of customer assets. Brokerage assets under management were $3.94 billion at June 30, 2020, an increase of 19.6% from $3.29 billion at June 30, 2019.
Mortgage banking income was significantly higher in the first sixnine months of 2020, with increases of $15.6$20.9 million and $22.8$43.7 million for the three and sixnine months ended JuneSeptember 30, 2020, respectively. Mortgage banking income was driven by higher production and sales, including an increase in refinance volume, due primarily to a decline in long-term interest rates. Total secondary market mortgage loan production was $635.2was $653.9 million,, up $418.3$371.3 million, and $889.7 million,$1.54 billion, up $545.6$916.9 million, for the three and sixnine months ended JuneSeptember 30, 2020, respectively.respectively.
Capital markets income primarily includes fee income from customer derivativederivative transactions. Additionally, capital markets income includes fee income from capital raising investment banking transactions and foreign exchange as well as other miscellaneous income from capital market transactions. While capital markets income was $2.9$1.7 million lower for the three months ended JuneSeptember 30, 2020, capital markets income for the first sixnine months of 2020 was up $3.1$1.4 million, as commercial clients locked in lower rates on borrowings late in the first quarter.
Income from BOLI, which includes increases in the cash surrender value of policies and proceeds from insurance benefits, increased $2.6 million, or 49.8%51%, and $3.36.0 million, or 31.8%38%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively,
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respectively, due primarilyprimarily to additional investments in BOLI policies during the first quarter of 2020. The first sixnine months of 2020 included income on proceeds from insurance benefits of $706 thousand$1.3 million compared to $233 thousand in 2019.
Investment securities gains (losses), net, of $69.4$(1.6) million and $78.1$76.6 million for the three and sixnine months ended JuneSeptember 30, 2020, respectively, reflected strategic repositioning of the portfolio primarily during the latter part of the second quarter of 2020. The transactions were primarily focused on agency mortgage-backed securities, but also included the disposition of Synovus' remaining $155.0 million in asset-backed securities.
Gain on sale and increase/(decrease) in fair value of private equity investments included realized gains during the second quarter of 2020 from the sale of positions in two publicly traded equity investments, offset partially by write-downs on two smaller remaining investments.
The main components of other non-interest revenue are fees for letters of credit and unused lines of credit, safe deposit box fees, access fees for ATM use, other service charges, income from insurance commissions, gains from sales of GGL/SBA loans, and other miscellaneous items.items. Insurance commission revenue for the three and nine months ended September 30, 2020 was up $1.6 million and $1.7 million, respectively. The third quarter of 2020 included a $2.8 million favorable valuation adjustment for tax credit investments and a gain of $2.5 million from the sale of non-relationship mortgage loans. Additionally, the first quarter of 2020 included a sale-leaseback gain of $2.4 million associated with a bank office property while the second quarter of 2020 included expensean unfavorable valuation adjustment of $1.6 million related to investments in solar energyfor tax credit partnerships.investments.
Non-interest Expense
Non-interestNon-interest expense for the secondthird quarter of 2020 was $284.1$316.7 million, up $20.0$40.3 million, or 7.6%15%, compared to the secondthird quarter of 2019 and adjusted non-interest expenseof $276.4$268.7 million was up $19.7$10.3 million, or 7.7%4%. On a year-to-date basis, non-interest expense was up $3.9$44.2 million, or 0.7%5%, and adjusted non-interest expense was up $48.2$58.5 million, or 9.7%8%. During the three months ended September 30, 2020, Synovus recognized a $44.9 million non-cash goodwill impairment charge representing the goodwill allocated to the Consumer Mortgage reporting unit. The increase in adjusted expense during the first nine months of 2020 was largely driven by mortgage production commissions, expense associated with Synovus' internal revenue growth and efficiency initiatives, COVID-19 related expenses, and investments in talent and technology. The efficiency ratio-FTE for the first sixnine months of 2020 was 54.47%57.66%, compared to 57.67%57.17% for the first sixnine months of 2019. The adjusted tangible efficiency ratio for the first sixnine months of 2020 was 57.31%56.14%, up 614478 bps compared to the same period a year ago. Synovus expectsExcluding expenses to decline in the second half of the year as mortgage production commissions declineassociated with normalized mortgage activity, COVID-19 related expenses decline, and Synovus Forward initiatives, are implemented.we expect adjusted non-interest expense in the fourth quarter to be in-line with adjusted non-interest expense in the third quarter of 2020. See "Table 14 - Reconciliation of Non-GAAP Financial Measures” in this Report for applicable reconciliation to GAAP measures.
The following table summarizes the components of non-interest expense.
Table 6 - Non-interest ExpenseTable 6 - Non-interest ExpenseTable 6 - Non-interest Expense
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended September 30,Nine Months Ended September 30,
(dollars in thousands)(dollars in thousands)20202019% Change20202019% Change(dollars in thousands)20202019% Change20202019% Change
Salaries and other personnel expenseSalaries and other personnel expense$159,597  $143,009  11.6 %$309,274  $282,436  9.5 %Salaries and other personnel expense$154,994 $142,516 %$464,268 $424,952 %
Net occupancy, equipment, and software expenseNet occupancy, equipment, and software expense41,727  39,851  4.7  83,921  78,245  7.3  Net occupancy, equipment, and software expense41,554 41,017 125,475 119,262 
Third-party processing and other servicesThird-party processing and other services21,366  19,118  11.8  42,846  36,875  16.2  Third-party processing and other services20,620 18,528 11 63,466 55,403 15 
Professional feesProfessional fees15,305  9,312  64.4  25,980  15,660  65.9  Professional fees13,377 9,719 38 39,358 25,379 55 
FDIC insurance and other regulatory feesFDIC insurance and other regulatory fees6,851  7,867  (12.9) 12,129  14,629  (17.1) FDIC insurance and other regulatory fees6,793 7,242 (6)18,922 21,872 (14)
Amortization of intangiblesAmortization of intangibles2,640 2,901 (9)7,920 8,702 (9)
Goodwill impairmentGoodwill impairment44,877 — nm44,877 — nm
Earnout liability adjustmentsEarnout liability adjustments4,908  —  nm4,908  —  nmEarnout liability adjustments 10,457 nm4,908 10,457 nm
Merger-related expenseMerger-related expense—  7,401  nm—  57,140  nmMerger-related expense 353 nm 57,493 nm
Restructuring chargesRestructuring charges2,822  18  nm6,042  37  nmRestructuring charges2,882 (66)nm8,924 (29)nm
Loss on early extinguishment of debtLoss on early extinguishment of debt—  —  nm1,904  —  nmLoss on early extinguishment of debt154 4,592 nm2,057 4,592 nm
Valuation adjustment to Visa derivativeValuation adjustment to Visa derivative 2,500 nm 2,500 nm
Other operating expensesOther operating expenses31,565  37,550  (15.9) 73,417  71,515  2.7  Other operating expenses28,764 36,551 (21)96,901 102,264 (5)
Total non-interest expenseTotal non-interest expense$284,141  $264,126  7.6 %$560,421  $556,537  0.7 %Total non-interest expense$316,655 $276,310 15 %$877,076 $832,847 %


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Three and SixNine Months Ended JuneSeptember 30, 2020 compared to JuneSeptember 30, 2019
Salaries and other personnel expense increased $16.6$12.5 million, or 11.6%9%, and $26.8$39.3 million, or 9.5%9%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively, due primarily to higher mortgage production-based commissions, COVID-19 related bonus payments to certain front-line employees, and investments in talent.talent. Total headcount of 5,347 declined 81 from June 30, 2020 and 57 from September 30, 2019.
Net occupancy, equipment, and software expense increased $1.9$537 thousand, or 1%, and $6.2 million, or 4.7%, and $5.7 million, or 7.3%5%, during the three and sixnine months ended JuneSeptember 30, 2020, respectively, primarily due to investments in technology as well as increases in net rent expense. expense. Synovus expects net rent expense to decline during the second halffourth quarter of 2020,, as compared to expense during the six months ended June 30,third quarter of 2020,, as Synovus optimizes its physical space with branch and corporate real estate closures.
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Third-party processing and other services includes all third-party core operating system and processing charges as well as third-party loan servicing charges. Third-party processing expense increased $2.2$2.1 million, or 11.8%11%, and $6.0$8.1 million, or 16.2%15%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively. The increase is primarily associated with loan growth from Synovus' consumer-based lending partnerships. DuringHowever, during the second quarter of 2020, Synovus restructured certain of its third-party consumer-based lending partnership arrangements with a shift of new originations to held for sale. Thus, Synovus expectssale and thereby reducing future third-party loan servicing expense to decline in the second half of 2020, as compared to expense during the six months ended June 30, 2020.expense.
Professional fees increased $6.0$3.7 million, or 64.4%38%, and $10.3$14.0 million, or 65.9%55%, for the three and sixnine months ended JuneSeptember 30, 2020, respectively,from increases in consulting fees related to Synovus' internal revenue growth and efficiency initiative, "Synovus Forward".
FDIC insurance and other regulatory fees were down $1.0 million$449 thousand and $2.5$3.0 million for the three and sixnine months ended JuneSeptember 30, 2020, respectively, due primarily to strategic balance sheet management actions, aimed at reducingreducing FDIC expense.
During the three months ended September 30, 2020, Synovus recognized a $44.9 million non-cash goodwill impairment charge representing the goodwill allocated to the Consumer Mortgage reporting unit resulting from a combination of factors including the extended duration of lower market valuations, high volumes in refinance activity that have reduced mortgage yields, and the clarity around longer term policy actions designed to keep interest rates low.
Earnout liability fair value adjustments associated with the Global One acquisition are the result of higher than projected earnings and higher earnings estimates over the remaining contractual earnout period, reflecting the continued success of the Global One enterprise. The earnout period ends on June 30, 2021.
In connection with the FCB acquisition, Synovus incurred merger-related expense totaling $7.4 million$353 thousand and $57.1$57.5 million for the three and sixnine months ended JuneSeptember 30, 2019, respectively, primarily related to employment compensation agreements, severance, and professional services. See "Part I - Item 1. Financial Statements and Supplementary Data - Note 2 - Acquisitions" in this Report for more information on the acquisition of FCB.
During the three and sixnine months ended JuneSeptember 30, 2020, Synovus recorded $2.8$2.9 million and $6.0$8.9 million, respectively, in restructuring charges primarily related to branch closures and restructuring of corporate real estate as part of the Synovus Forward initiative. initiative. Synovus Bank operated 293292 branches at JuneSeptember 30, 2020 and at November 2, 2020 Synovus Bank operated 288 branches, compared to 298 branches at December 31, 2019,, following the closing of six12 branches during the first half of 2020 and opening of onetwo new branch. During July, Synovus opened an additional branch and expects to close seven branches during the remainder2020. See "Part I - Item 1. Financial Statements and Supplementary Data - Note 12 - Subsequent Events", regarding Synovus' voluntary early retirement program and associated one-time termination benefit restructuring charge of approximately $14 million recorded in October, 2020.
On February 25, 2020, Synovus terminated a $250$250.0 million long-term FHLB obligation and incurred a $1.9 millionmillion loss on early extinguishment of debt and on September 15, 2020, Synovus terminated a $500 million long-term FHLB obligation and incurred a $154 thousand loss on early extinguishment of debt.
Other operating expenses includes advertising, travel, insurance, network and communication, other taxes, subscriptions and dues, other loan and ORE expense, postage and freight, training, business development, supplies, donations, and other miscellaneous expenses. Other operating expenses were down $6.0$7.8 million and up $1.9$5.4 million, for the three and sixnine months ended JuneSeptember 30, 2020, respectively. Advertising expense was down $3.0$3.3 million and $3.4$6.7 million for the three and sixnine months ended JuneSeptember 30, 2020, respectively, and travel expense was down $2.5$1.8 million and $2.9$4.8 million for the three and sixnine months ended JuneSeptember 30, 2020, respectively. Other operating expenses for the sixnine months ended JuneSeptember 30, 2020 includes a $2.7 million valuation adjustment on a MPS receivable, and a $2.5 million charge from termination of customer swaps.swaps, and a $1.0 million donation to the United Negro College Fund.
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Income Tax Expense
Income tax expense was $34.5$39.8 million for the sixthree months ended JuneSeptember 30, 2020, representing an effective tax rate of 20.7%30.3%, compared to income tax expense of $95.0$51.3 million forfor the sixthree months ended JuneSeptember 30, 2019, representing an effective tax rate of 25.6%27.4%. The decreaseincrease in the effective tax rate for the sixthree months ended JuneSeptember 30, 2020, as compared to the three months ended September 30, 2019, is primarily related to a non-deductible goodwill impairment charge of $44.9 million recorded during the third quarter of 2020.
Income tax expense was $74.3 million for the nine months ended September 30, 2020, representing an effective tax rate of 25.0%, compared to income tax expense of $146.3 million for the nine months ended September 30, 2019, representing an effective tax rate of 26.2%. The effective tax rate for the sixnine months ended JuneSeptember 30, 2019, reflects2020 includes the impact of the non-deductible goodwill impairment charge recognized during the third quarter of 2020, partly offset by discrete tax benefits including a one-time benefit of $2.7 million benefit for carrying back net operating loss deductions to pre-TJCA tax periods, as allowed by the CARES Act, a $1.4 million benefit for a state tax rate change, and $2.6$2.3 million in other net discrete benefit items, including discrete items related to prior periods. Additionally, theThe effective tax rate in the first sixnine months of 2019 was higher largely due to non-deductiblenondeductible merger-related expenses associated with the FCB acquisition.
TheSynovus’ effective tax rate is affected byconsiders many factors including, but not limited to, the level of pre-tax income, BOLI, tax-exempt interest, certain income tax credits, and nondeductible expenses. In addition, the effective tax rate is affected by items that may occur in any given period but are not consistent from period-to-period, such as tax benefits related to share-based compensation, jurisdiction statutory tax rate changes, valuation allowance changes, income tax credits earned, and changes to unrecognized tax benefits. Accordingly, the comparability of the effective tax rate between periods may be impacted.
With the exception of the net operating loss carryback deductions and certain state concessions, we do not expect the provisions of the CARES Act to have a significant impact on the Company’s current tax provision. With regard to the CARES Act payroll tax deferrals, Synovus estimates the payment of approximately $16.6 million of employer payroll taxes otherwise due in 2020 will be delayed, with 50% due by December 31, 2021 and the remaining 50% by December 31, 2022.
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CREDIT QUALITY, CAPITAL RESOURCES AND LIQUIDITY
Credit Quality
SynovusSynovus continuously monitors the quality of its loan portfolio by industry, property type, geography, as well as credit quality metrics. WhileCredit metrics deteriorated slightly during the third quarter of 2020 with slight increases in NPAs, NPLs, and past dues from June 30, 2020; however, these increases were primarily isolated to specific credits, and we expect to experience stresshave not experienced widespread deterioration in the portfolio.
During the three months ended September 30, 2020, loan downgrades to Special Mention and Substandard totaled $731.0 million and $137.5 million, respectively, primarily due to downgrades of $600.0 million in the hotel portfolio, as we progress throughone of the current economic environment, hardest hit industries. Synovus' hotel loan portfolio totaled $1.41 billion at September 30, 2020 compared to $1.36 billion at June 30, 2020.
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Synovus does expect some pressure on credit metrics over the next few quarters, which aligns with the reserve builds in the first half of the yearto-date during 2020 under the pro-cyclical nature of CECL, the credit quality of the portfolio at June 30, 2020 was generally stable, due in part to Synovus' deferral relief program offered in response to the impact of COVID-19.

At June 30, 2020, 11.7% of Synovus' loan portfolio, or $4.67 billion, is in sectors we expect to be most sensitive to the COVID-19 pandemic. Within this group, hotels represented the largest exposure at $1.37 billion, followed by shopping centers (excluding those with a grocery, pharmacy, or discount store anchor) at $1.07billion, restaurants at$787 million, retail trade (excluding gas and staples) at $724 million, arts, entertainment, and recreation at $462 million, and oil-related industries at $265 million. While our entire loan portfolio is being continuously assessed, enhanced monitoring for these sectors is ongoing.CECL. We are continuously working with theseour customers to evaluate how the current economic conditions are impacting, and will continue to impact, their business operations.
The table below includes selected credit quality metrics.
Table 7 - Credit Quality MetricsTable 7 - Credit Quality MetricsTable 7 - Credit Quality Metrics
(dollars in thousands)(dollars in thousands)June 30, 2020December 31, 2019June 30, 2019(dollars in thousands)September 30, 2020December 31, 2019September 30, 2019
Non-performing loansNon-performing loans$147,437  $101,636  $124,083  Non-performing loans$168,837 $101,636 $115,915 
ORE and other assetsORE and other assets30,242  35,810  15,479  ORE and other assets23,280 35,810 35,400 
Non-performing assetsNon-performing assets$177,679  $137,446  $139,562  Non-performing assets$192,117 $137,446 $151,315 
Total loans Total loans$39,914,297  $37,162,450  $36,138,561   Total loans$39,549,847 $37,162,450 $36,417,826 
Non-performing loans as a % of total loans Non-performing loans as a % of total loans0.37 %0.27 %0.34 % Non-performing loans as a % of total loans0.43 %0.27 %0.32 %
Non-performing assets as a % of total loans, ORE, and specific other assetsNon-performing assets as a % of total loans, ORE, and specific other assets0.44  0.37  0.39  Non-performing assets as a % of total loans, ORE, and specific other assets0.49 0.37 0.42 
Loans 90 days past due and still accruingLoans 90 days past due and still accruing$8,391  $15,943  $5,851  Loans 90 days past due and still accruing$7,512 $15,943 $15,660 
As a % of total loansAs a % of total loans0.02 %0.04 %0.02 %As a % of total loans0.02 %0.04 %0.04 %
Total past due loans and still accruingTotal past due loans and still accruing$46,390  $123,793  $80,792  Total past due loans and still accruing$57,316 $123,793 $88,219 
As a % of total loansAs a % of total loans0.12 %0.33 %0.22 %As a % of total loans0.14 %0.33 %0.24 %
Net charge-offs, quarterNet charge-offs, quarter$24,046  $8,821  $11,779  Net charge-offs, quarter$28,466 $8,821 $19,925 
Net charge-offs/average loans, quarterNet charge-offs/average loans, quarter0.24 %0.10 %0.13 %Net charge-offs/average loans, quarter0.29 %0.10 %0.22 %
Net charge-offs, year-to-dateNet charge-offs, year-to-date$44,107  $57,612  $28,867  Net charge-offs, year-to-date$72,573 $57,612 $48,792 
Net charge-offs/average loans, year-to-dateNet charge-offs/average loans, year-to-date0.23 %0.16 %0.16 %Net charge-offs/average loans, year-to-date0.25 %0.16 %0.18 %
Provision for loan losses, quarterProvision for loan losses, quarter$119,242  $24,470  $12,119  Provision for loan losses, quarter$43,618 $24,470 $27,562 
Provision for unfunded commitments, quarterProvision for unfunded commitments, quarter22,609  **Provision for unfunded commitments, quarter(235)**
Provision for credit losses, quarterProvision for credit losses, quarter$141,851  $24,470  $12,119  Provision for credit losses, quarter$43,383 $24,470 $27,562 
Provision for loan losses, year-to-dateProvision for loan losses, year-to-date268,359  87,720  35,688  Provision for loan losses, year-to-date311,977 87,720 63,250 
Provision for unfunded commitments, year-to-dateProvision for unfunded commitments, year-to-date32,214  **Provision for unfunded commitments, year-to-date31,979 **
Provision for credit losses, year-to-dateProvision for credit losses, year-to-date300,573  87,720  35,688  Provision for credit losses, year-to-date343,956 87,720 63,250 
Allowance for loan lossesAllowance for loan losses588,648  281,402  257,376  Allowance for loan losses603,800 281,402 265,013 
Reserve for unfunded commitmentsReserve for unfunded commitments61,029  1,375  995  Reserve for unfunded commitments60,794 1,375 1,496 
Allowance for credit lossesAllowance for credit losses$649,677  $282,777  $258,371  Allowance for credit losses$664,594 $282,777 $266,509 
ACL to loans coverage ratioACL to loans coverage ratio1.63 %0.76 %0.71 %ACL to loans coverage ratio1.68 %0.76 %0.73 %
ALL to loans coverage ratioALL to loans coverage ratio1.47  0.76  0.71  ALL to loans coverage ratio1.53 0.76 0.73 
ACL/NPLsACL/NPLs440.65  278.23  208.22  ACL/NPLs393.63 278.23 229.92 
ALL/NPLsALL/NPLs399.25  276.87  207.42  ALL/NPLs357.62 276.87 228.63 
*    Prior to CECL implementation on January 1, 2020, the provision for unfunded commitments was reflected within other non-interest expense.
Non-performing Assets
Total NPAs as a percentage of total loans, ORE, and specific other assets were 0.44%0.49% at JuneSeptember 30, 2020 compared to 0.37% at December 31, 2019 and 0.39%0.42% at JuneSeptember 30, 2019. Total NPAs were $177.7$192.1 million at JuneSeptember 30, 2020 compared to $137.4 million at December 31, 2019 and $139.6$151.3 million at JuneSeptember 30, 2019. The increase in NPLs and NPAs compared to December 31, 2019 was mostly isolated to a few larger commercial relationships being designated as non-performing.
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2019 primarily related to the designation of a large C&I relationship as non-performing in the first quarter of 2020.
Provision for Credit Losses and Allowance for Credit Losses
Provision for credit losses (which includes the provision for loan losses and unfunded commitments) of $141.9 million and $300.6$43.4 million for the three and six months ended JuneSeptember 30, 2020 respectively,included net charge-offs of $28.5 million and the impact of downgrades largely concentrated in the hotel portfolio, which were mostly offset by improvement in the economic forecast which included adjustments for the estimated impact of currently enacted government stimulus plans, as well as reserve releases from loan dispositions. Provision for credit losses of $344.0 million for the nine months ended September 30, 2020, resulted in the building of the ACL required under CECL primarily as a result of uncertainty and deterioration in the economic environment due to COVID-19.the impact of COVID-19. The amount of provision for credit losses going forward will continue to fluctuate based on a number of factors including economic outlook, loan growth, loan mix, risk grade migration, as well as the timing and impact of any future government stimulus plans. The ACL at JuneSeptember 30, 2020 totaled $649.7$664.6 million consisting of an ALL of $588.6$603.8 million and reserve for unfunded commitments of $61.0$60.8 million, resulting in an ACL to loans coverage ratio of 1.63%1.68% and an ACL to NPLs ratio of 441%394%. Excluding PPP loans, the ACL to loans coverage ratio was 1.74%1.80%.
Table 8 - Accruing TDRs by Risk GradeTable 8 - Accruing TDRs by Risk GradeTable 8 - Accruing TDRs by Risk Grade
June 30, 2020December 31, 2019June 30, 2019September 30, 2020December 31, 2019September 30, 2019
(dollars in thousands)(dollars in thousands)Amount%Amount%Amount%(dollars in thousands)Amount%Amount%Amount%
PassPass$74,619  44.8 %$70,574  53.0 %$60,586  47.9 %Pass$69,433 42.5 %$70,574 53.0 %$65,171 50.1 %
Special mentionSpecial mention16,228  9.8  11,735  8.8  12,841  10.2  Special mention13,303 8.1 11,735 8.8 14,053 10.8 
Substandard accruingSubstandard accruing75,614  45.4  50,836  38.2  52,942  41.9  Substandard accruing80,775 49.4 50,836 38.2 50,795 39.1 
Total accruing TDRsTotal accruing TDRs$166,461  100.0 %$133,145  100.0 %$126,369  100.0 %Total accruing TDRs$163,511 100.0 %$133,145 100.0 %$130,019 100.0 %
Troubled Debt Restructurings
Accruing TDRs were $166.5$163.5 million at JuneSeptember 30, 2020, compared to $133.1 million at December 31, 2019 and $126.4$130.0 million at JuneSeptember 30, 2019. Accruing TDRs increased $33.3$30.4 million from December 31, 2019 and $40.1$33.5 million from JuneSeptember 30, 2019. The primary driver of the increase in accruing TDRs compared to December 31, 2019 is a result of a large relationship being designated as an accruing TDR in the first quarter of 2020 due to interest rate and term concessions. Non-accruing TDRs were $8.5$4.6 million at JuneSeptember 30, 2020, compared to $17.1 million at December 31, 2019 and $12.8$13.6 million at JuneSeptember 30, 2019.
Accruing TDRs are considered performing because they are performing in accordance with the restructured terms. At JuneSeptember 30, 2020, December 31, 2019, and JuneSeptember 30, 2019, approximately 99%, 99%, and 97%98%, respectively, of accruing TDRs were current. In addition, subsequent defaults on accruing TDRs (defaults defined as the earlier of the TDR being placed on non-accrual status or reaching 90 days past due with respect to principal and/or interest payments within twelve months of the TDR designation) have continued to remain at low levels.
Non-TDR Modifications due to COVID-19
Regulatory agencies have encouraged financial institutions to work prudently with borrowers who are or may be unable to meet their contractual payment obligations because of COVID-19. In the Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus (initially issued on March 22, 2020 and revised on April 7, 2020), for example, the regulatory agencies expressed their view of loan modification programs as positive actions that may mitigate adverse effects on borrowers due to COVID-19 and their unwillingness to criticize institutions for working with borrowers in a safe and sound manner. Moreover, the Interagency Statement provided that eligible loan modifications related to COVID-19 may be accounted for under section 4013 of the CARES Act or in accordance with ASC 310-40. Section 4013 of the CARES Act allows banks to elect to not consider loan modifications related to COVID-19 that are made between March 1, 2020 and the earlier of December 31, 2020, or 60 days after the National Emergency ends to borrowers that are current (i.e., less than 30 days past due as of December 31, 2019) as TDRs. The regulatory agencies further stated that performing loans granted payment deferrals due to COVID-19 are not considered past due or non-accrual. FASB confirmed the foregoing regulatory agencies' view, that such short-term modifications (e.g., six months) made on a good-faith basis in response to COVID-19 for borrowers who are current are not TDRs. Beginning in late March 2020, Synovus provided relief progrrelamsief programs consisting primarily of 90-day payment deferral relief to borrowersborrowers negatively impacted by COVID-19 and has primarily accounted for these loan modifications in accordance with ASC 310-40.310-40Synovus approved payment deferral relief. During the third quarter, upon evaluation of principalfacts and interest to borrowers due tocircumstances, the effectsCARES Act was elected for certain loan modifications that met the criteria of COVID-19 on approximately $6 billionsection 4013 of our loan portfolio. Thethe CARES Act. The deferred payments along with interest accrued during the deferral period are generally due and payable on the maturity date of the existing loan. Based on the terms of the deferral reliefrelief program which did not provide for forgiveness of interest, Synovus has recognized interest income on loans during the deferral period. As of JuneSeptember 30, 2020, $2.11 billionapproximately 1% of the total loan portfolio was in a 90-dayP&I deferral status, including $3.2 million under a second 90-daydown significantly from approximately 15% of our loan portfolio that had been granted P&I deferral period. Based on reviews of customer cash flows, client surveys, and conversations and interactions with customers, Synovus preliminarily estimates that approximately 3 to 5 percent of total loans will have a second deferral granted for a 90-day deferment. As of August 4, 2020, $701.9 millionthrough our relief programs as of the total loan portfolio was in a 90-day deferral status, including $246.0 million under a second 90-day deferral period. The majorityfiling of second 90-day payment deferral relief providedour first quarter 2020 10-Q.In addition to borrowers, as of August 4, 2020, includes deferral of scheduled principal payments only, with no deferral of interest payments.our
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P&I deferment program, we have also provided borrowers who have been impacted during the current crisis with other modifications such as interest only relief or amortization extensions on approximately 2% of total loans.
Capital Resources
Synovus and Synovus Bank are required to comply with capital adequacy standards established by their primary federal regulator, the Federal Reserve. Synovus and Synovus Bank measure capital adequacy using the standardized approach to Basel III. At JuneSeptember 30, 2020, Synovus and Synovus Bank's capital levels exceeded well-capitalized requirements currently in effect. The following table presents certain ratios used to measure Synovus and Synovus Bank's capitalization.
Table 9 - Capital RatiosTable 9 - Capital RatiosTable 9 - Capital Ratios
(dollars in thousands)(dollars in thousands)June 30, 2020December 31, 2019(dollars in thousands)September 30, 2020December 31, 2019
CET1 capitalCET1 capitalCET1 capital
Synovus Financial Corp.Synovus Financial Corp.$3,827,229  $3,743,459  Synovus Financial Corp.$3,913,402 $3,743,459 
Synovus BankSynovus Bank4,633,418  4,640,501  Synovus Bank4,674,063 4,640,501 
Tier 1 risk-based capitalTier 1 risk-based capitalTier 1 risk-based capital
Synovus Financial Corp.Synovus Financial Corp.4,364,374  4,280,604  Synovus Financial Corp.4,450,547 4,280,604 
Synovus BankSynovus Bank4,633,418  4,640,501  Synovus Bank4,674,063 4,640,501 
Total risk-based capitalTotal risk-based capitalTotal risk-based capital
Synovus Financial Corp.Synovus Financial Corp.5,459,568  5,123,381  Synovus Financial Corp.5,536,918 5,123,381 
Synovus BankSynovus Bank5,168,612  4,923,279  Synovus Bank5,201,409 4,923,279 
CET1 capital ratioCET1 capital ratioCET1 capital ratio
Synovus Financial Corp.Synovus Financial Corp.8.90 %8.95 %Synovus Financial Corp.9.30 %8.95 %
Synovus BankSynovus Bank10.76  11.10  Synovus Bank11.08 11.10 
Tier 1 risk-based capital ratioTier 1 risk-based capital ratioTier 1 risk-based capital ratio
Synovus Financial Corp.Synovus Financial Corp.10.15  10.23  Synovus Financial Corp.10.57 10.23 
Synovus BankSynovus Bank10.76  11.10  Synovus Bank11.08 11.10 
Total risk-based capital to risk-weighted assets ratioTotal risk-based capital to risk-weighted assets ratioTotal risk-based capital to risk-weighted assets ratio
Synovus Financial Corp.Synovus Financial Corp.12.70  12.25  Synovus Financial Corp.13.16 12.25 
Synovus BankSynovus Bank12.01  11.78  Synovus Bank12.33 11.78 
Leverage ratioLeverage ratioLeverage ratio
Synovus Financial Corp.Synovus Financial Corp.8.38  9.16  Synovus Financial Corp.8.48 9.16 
Synovus BankSynovus Bank8.91  9.94  Synovus Bank8.91 9.94 
Tangible common equity ratio(1)
Tangible common equity ratio(1)
Tangible common equity ratio(1)
Synovus Financial Corp.Synovus Financial Corp.7.41  8.08  Synovus Financial Corp.7.67 8.08 
(1)     See "Table 14 - Reconciliation of Non-GAAP Financial Measures” in this Report for the applicable reconciliation to the most comparable GAAP measure.
At JuneSeptember 30, 2020, Synovus' CET1 ratio was 8.90%increased to 9.30%, well in excess of regulatory requirements including the capital conservation buffer of 2.5%2.5%. The JuneSeptember 30, 2020 CET1 ratio improved 2040 bps compared to March 31,June 30, 2020 and was 535 bps below thecompared to December 31, 2019 ratio. Duringfrom a combination of earnings and balance sheet activities. These balance sheet activities included the latter partsettlement of theour second quarter of 2020, Synovus executed certainbond repositioning and our on-going efforts to manage non-relationship loan portfolios as we prioritize our balance sheet management activities including repositioning the investment securities portfolio and transitioning certain third-party lending partnership loans to held for sale. These actions settled subsequent to quarter-end, at the margin,core, client relationships. We remain focused on supporting our overall capital position and are expectedtargeting the higher end of our CET1 operating range of 9.0% to provide further support to capital ratios9.5%, given the heightened uncertainty in the third quarter of 2020.current economic environment. For additional information on regulatory capital requirements, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 11 - Regulatory Capital" to the consolidated financial statements of Synovus' 2019 Form 10-K. Management reviews the Company's capital position on an on-going basis and believes, based on internal capital analyses and earnings projections, that Synovus is well positioned to meet relevant regulatory capital standards.
As a result of the greater economic uncertainty associated with the current pandemic, Synovus suspended its share repurchase activity beyond the $16.2 million (450 thousand shares) of its common stock repurchased during the first quarter.
On March 27,August 26, 2020, the federal banking regulators issued a final rule (following an interim final rule updating CECL transition options, whichissued on March 27, 2020) that allows electing banking organizations that adopt CECL during 2020 to delay an estimate ofmitigate the effectestimated effects of CECL on regulatory capital for up to two years, followed by a three-year phase-in transition period. Synovus adopted CECL on January 1, 2020 and the JuneSeptember 30, 2020 regulatory capital ratios reflect Synovus' election of the five-year transition provision. For
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additional information on Synovus' adoption of CECL, see "Part I - Item 1. Financial Statements and Supplementary Data - Note 1 - Basis of Presentation and Accounting Policies" in this Report.
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Dividends
Synovus has historically paid a quarterly cash dividend to the holders of its common stock. Management and the Board of Directors closely monitor current and projected capital levels, liquidity (including dividends from subsidiaries), financial markets and other economic trends, as well as regulatory requirements regarding the payment of dividends. As Synovus navigates through the current recession and regulatory guidelines, the approach to common stock dividends will be continually evaluated based on an assessment of long-term earnings, capital projections, and liquidity.
Synovus' ability to pay dividends on its common stock and preferred stock is primarily dependent upon dividends and distributions that it receives from its bank and non-banking subsidiaries, which are restricted by various regulations administered by federal and state bank regulatory authorities.
Synovus declared common stock dividends of $97.2$145.8 million, or $0.66$0.99 per common share, for the sixnine months ended JuneSeptember 30, 2020, up from $94.5138.9 million, or $0.60$0.90 per common share, for the sixnine months ended JuneSeptember 30, 2019, respectively. In addition, Synovus declared dividends on its preferred stock of $16.6$24.9 million and $6.3$14.6 million during the sixnine months ended JuneSeptember 30, 2020 and 2019, respectively.
Liquidity
Liquidity represents the extent to which Synovus has readily available sources of funding to meet the needs of depositors, borrowers and creditors, to support asset growth, and to otherwise sustain operations of Synovus and its subsidiaries, at a reasonable cost, on a timely basis, and without adverse consequences. ALCO monitors Synovus' economic, competitive, and regulatory environment and is responsible for measuring, monitoring, and reporting on liquidity and funding risk as well as market risk.
In accordance with Synovus policies and regulatory guidance, ALCO evaluates contractual and anticipated cash flows under normal and stressed conditions to properly manage the Company’s liquidity profile. Synovus places an emphasis on maintaining numerous sources of current and contingent liquidity to meet its obligations to depositors, borrowers, and creditors on a timely basis. Liquidity is generated through various sources, including, but not limited to, maturities and repayments of loans by customers, maturities and sales of investment securities, and growth in core or wholesale deposits. Management continuously monitors and maintains appropriate levels of liquidity so as to provide adequate funding sources to manage customer deposit withdrawals, loan requests, and other funding demands.
Synovus Bank also generates liquidity through the issuance of brokered certificates of deposit and money market accounts. Synovus Bank accesses these funds from a broad geographic base to diversify its sources of funding and liquidity. Synovus Bank also has the capacity to access funding through its membership in the FHLB system and through the Federal Reserve discount window. During the first quarter of 2020, Synovus increased its FHLB availability by over $2.0 billion through expanding pledged collateral. At JuneSeptember 30, 2020, based on currently pledged collateral, Synovus Bank had access to incremental FHLB funding of $4.90$4.57 billion, subject to FHLB credit policies.
In addition to bank level liquidity management, Synovus must manage liquidity at the parent company level for various operating needs including the servicing of debt, the payment of dividends on our common stock and preferred stock, share repurchases, payment of general corporate expenses and potential capital infusions into subsidiaries. The primary source of liquidity for Synovus consists of dividends from Synovus Bank, which is governed by certain rules and regulations of the GA DBF and the Federal Reserve Bank. Synovus' ability to receive dividends from Synovus Bank in future periods will depend on a number of factors, including, without limitation, Synovus Bank's future profits, asset quality, liquidity, and overall condition. In addition, both the GA DBF and Federal Reserve Bank may require approval to pay dividends, based on certain regulatory statutes and limitations.
On February 12, 2020, Synovus Bank issued $400.0 million aggregate principal amount of 2.289% Fixed-to-Floating Rate Senior Bank Notes due 2023. From and including the original issue date to, but excluding, February 10, 2022, the Notes bear interest at a fixed rate of 2.289% per annum, payable semi-annually in arrears on each February 10 and August 10, beginning on August 10, 2020. Unless redeemed, from and including February 10, 2022 to but excluding the Maturity Date, the interest rate on the Notes is computed quarterly using an interest rate based on the SOFR with a daily index maturity plus a spread of 94.5 bps per annum, payable quarterly in arrears. Synovus Bank may redeem the Notes, at its option, on February 10, 2022 (which is the date that is one year prior to the Maturity Date) upon not less than 10 nor more than 60 days’ prior notice given to holders of the Notes. The redemption price for any redemption is 100% of the principal amount of the Notes, plus accrued and unpaid interest thereon to but excluding the date of redemption. The Notes are not redeemable at the option or election of holders.
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On February 25, 2020, Synovus terminated a $250.0 million long-term FHLB obligation and incurred a $1.9 million loss on early extinguishment of debt and on September 15, 2020, Synovus terminated a $500 million long-term FHLB obligation and incurred a $154 thousand loss on early extinguishment of debt.
Synovus presently believes that the sources of liquidity discussed above, including existing liquid funds on hand, are sufficient to meet its anticipated funding needs. However, if economic conditions were to significantly deteriorate, regulatory
60


capital requirements for Synovus or Synovus Bank were to increase as the result of regulatory directives or otherwise, or Synovus believes it is prudent to enhance current liquidity levels, then Synovus may seek additional liquidity from external sources. See "Part I- Item 1A. Risk Factors - the COVID-19 pandemic has resulted in significant market volatility and lower interest rates that could materially affect Synovus’ results of operations and access to capital" of this Report and "Part I – Item 1A. Risk Factors - Changes in the cost and availability of funding due to changes in the deposit market and credit market may adversely affect our capital resources, liquidity and financial results" of Synovus' 2019 Form 10-K. Furthermore, Synovus may, from time to time, take advantage of attractive market opportunities to refinance its existing debt, redeem its preferred stock, or strengthen its liquidity or capital position.
Earning Assets and Sources of Funds
Average total assets for the sixnine months ended JuneSeptember 30, 2020 increased $4.54$5.00 billion, or 9.8%11%, to $50.78$51.57 billion as compared to $46.24$46.57 billion for the first sixnine months of 2019. Average earning assets increased $3.78$4.18 billion, or 8.8%10%, in the first sixnine months of 2020 compared to the same period in 2019 and represented 92.0%91.8% of average total assets at JuneSeptember 30, 2020, as compared to 92.8%92.7% at JuneSeptember 30, 2019. The increase in average earning assets primarily resulted from a $3.14$3.17 billion, or 9%, increase in average loans, net, which included average PPP loans of $1.11 billion (Synovus fund$1.64 billed nearly $2.9 billion of PPP loans during the second quarter of 2020)ion, as well as a $513.5$578.3 million increase in average interest-bearing funds held at the Federal Reserve Bank.Bank and a $287.4 million increase in loans held for sale.
Average interest-bearing liabilities increased $2.35$2.19 billion, or 7.4%7%, to $34.16$34.11 billion for the first sixnine months of 2020 compared to the same period in 2019. The increase in average interest-bearing liabilities resulted from a $2.60$3.08 billion, or 28%, increase in average money market deposits (includes an increase of $863.7 million in other brokered deposits), a $706.7$879.2 million increase in average interest-bearing demand deposits, and a $451.8 million increase in average long-term debt, including $400.0 million of senior notes issued in February 2020, and a $161.6 million increase in other short-term borrowings.2020. These increases were partially offset by a $1.62$1.98 billion, or 15.5%19%, decrease in average time deposits.deposits (includes an increase of $230.2 million in brokered time deposits) and a $316.6 million decrease in other short-term borrowings. Average non-interest-bearing demand deposits increased $1.49$2.13 billion, or 16.2%23%, to $10.67$11.37 billion for the first sixnine months of 2020 compared to the same period in 2019, due largely to liquidity associated with PPP lending.
Net interest income for the sixnine months ended JuneSeptember 30, 2020 was $749.8 million,$1.13 billion, down $44.6$69.7 million, or 5.6%6%, compared to the same period in 2019. The decrease in year-over-year net interest income was due to declines of $36.2$62.5 million in PAA (primarily comprised of declines of $13.5$27.0 million of loan accretion and $21.9$32.9 million of deposit premium amortization) associated with the FCB acquisition and declines in market interest rates, which were somewhat offset by higher average earning assets.assets. Net interest margin was down 4952 bps over the comparable six-monthnine-month periods to 3.25%3.20%, due primarily to the decline in market interestinterest rates in addition to declines in PAA. For the sixnine months ended JuneSeptember 30, 2020, the yield on earning assets was 4.03%3.88%, a decrease of 7791 bps compared to the sixnine months ended JuneSeptember 30, 2019,, while the effective cost of funds decreased 2839 bps to 0.78%0.68%. The yield on loans decreased 8396 bps to 4.34%4.20% while the yield on investment securities decreased 1436 bps to 2.91%2.72% over the sixnine months ended JuneSeptember 30, 2019.
On a sequential quarter basis, net interest income was up $3.3 million, or 0.9%,$424 thousand and net interest margin for the secondthird quarter was 3.13%3.10%, which was down 243 bps compared to the firstsecond quarter of 2020.2020. The sequential quarter decline in net interest margin was primarily driven by the full quarter impact of bond repositioning and student loan sales executed in the Marchsecond quarter of 2020, emergency rate cutspartially offset by the Federal Reserve, as well as excess liquidity.further declines in deposit pricing and favorable deposit remixing trends. The secondthird quarter included average PPP loan balances of $2.70 billion versus $2.21 billion in the second quarter and $9.2$11.9 million in accretion of associated PPP processing fees.fees versus $9.2 million in the second quarter. For the secondthird quarter of 2020, the yield on earning assets decreased 5817 bps, while the effective cost of funds decreased 3414 bps compared to the firstsecond quarter of 2020.
WhileWe continue to expect modest downward pressure on NIM as the second half ofrepricing within our fixed-rate asset portfolios is partially offset by continued declines in overall deposit costs. Excluding the year is expected to be favorably impacted by additionalpotential impacts from PPP fee accretion as PPP loans are forgiven,forgiveness, we expect net interest income and net interest margin are expected to experience downward pressure due to certain strategic balance sheet management activities which were completed latedecrease modestly in the second quarter.fourth quarter of 2020 as compared to the third quarter of 2020.
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Quarterly yields earned on average interest-earning assets and rates paid on average interest-bearing liabilities for the five most recent quarters are presented below.
Table 10 - Average Balances and Yields/RatesTable 10 - Average Balances and Yields/Rates20202019Table 10 - Average Balances and Yields/Rates20202019
(dollars in thousands) (yields and rates annualized)(dollars in thousands) (yields and rates annualized)Second QuarterFirst QuarterFourth QuarterThird QuarterSecond Quarter(dollars in thousands) (yields and rates annualized)Third QuarterSecond QuarterFirst QuarterFourth QuarterThird Quarter
Interest Earning Assets:Interest Earning Assets:Interest Earning Assets:
Investment securities(1)(2)
Investment securities(1)(2)
$6,618,533  6,680,047  6,696,768  6,831,036  6,955,386  
Investment securities(1)(2)
$7,227,400 6,618,533 6,680,047 6,696,768 6,831,036 
YieldYield2.72 %3.09  3.12  3.14  3.03  Yield2.39 %2.72 3.09 3.12 3.14 
Trading account assets(3)
Trading account assets(3)
$6,173  6,306  7,986  5,519  4,853  
Trading account assets(3)
$5,391 6,173 6,306 7,986 5,519 
YieldYield2.19 %2.70  2.69  4.01  1.83  Yield1.69 %2.19 2.70 2.69 4.01 
Commercial loans(2)(4)
Commercial loans(2)(4)
$30,236,919  27,607,343  26,698,202  26,567,719  26,353,701  
Commercial loans(2)(4)
$30,730,135 30,236,919 27,607,343 26,698,202 26,567,719 
YieldYield3.95 %4.57  4.82  5.09  5.13  Yield3.80 %3.95 4.57 4.82 5.09 
Consumer loans(4)
Consumer loans(4)
$9,899,172  9,985,702  9,809,832  9,633,603  9,423,427  
Consumer loans(4)
$9,032,437 9,899,172 9,985,702 9,809,832 9,633,603 
YieldYield4.34 %4.60  5.07  5.08  5.17  Yield4.08 %4.34 4.60 5.07 5.08 
Allowance for loan lossesAllowance for loan losses$(498,545) (368,033) (269,052) (258,024) (259,284) Allowance for loan losses$(591,098)(498,545)(368,033)(269,052)(258,024)
Loans, net(4)
Loans, net(4)
$39,637,546  37,225,012  36,238,982  35,943,298  35,517,844  
Loans, net(4)
$39,171,474 39,637,546 37,225,012 36,238,982 35,943,298 
YieldYield4.08 %4.62  4.93  5.13  5.17  Yield3.92 %4.08 4.62 4.93 5.13 
Mortgage loans held for saleMortgage loans held for sale$221,157  86,415  117,909  99,556  70,497  Mortgage loans held for sale$244,952 221,157 86,415 117,909 99,556 
YieldYield3.09 %3.67  3.77  3.93  4.27  Yield2.92 %3.09 3.67 3.77 3.93 
Other loans held for saleOther loans held for sale$19,246  —  —  475  272  Other loans held for sale$493,940 19,246 — — 475 
YieldYield4.19 %—  —  —  —  Yield3.61 %4.19 — — — 
Other earning assets(5)
Other earning assets(5)
$1,709,086  652,130  514,635  513,160  511,488  
Other earning assets(5)
$1,265,880 1,709,086 652,130 514,635 513,160 
YieldYield0.11 %1.02  1.71  2.08  2.37  Yield0.11 %0.11 1.02 1.71 2.08 
Federal Home Loan Bank and Federal Reserve Bank Stock(3)
Federal Home Loan Bank and Federal Reserve Bank Stock(3)
$247,801  284,082  278,586  254,994  234,949  
Federal Home Loan Bank and Federal Reserve Bank Stock(3)
$200,923 247,801 284,082 278,586 254,994 
YieldYield3.60 %3.38  2.85  3.85  3.29  Yield2.73 %3.60 3.38 2.85 3.85 
Total interest earning assetsTotal interest earning assets$48,459,542  44,933,992  43,854,866  43,648,038  43,295,289  Total interest earning assets$48,609,960 48,459,542 44,933,992 43,854,866 43,648,038 
YieldYield3.75 %4.33  4.60  4.78  4.79  Yield3.58 %3.75 4.33 4.60 4.78 
Interest-Bearing Liabilities:Interest-Bearing Liabilities:Interest-Bearing Liabilities:
Interest-bearing demand depositsInterest-bearing demand deposits$7,260,940  6,445,986  6,381,282  6,138,810  6,335,953  Interest-bearing demand deposits$7,789,095 7,260,940 6,445,986 6,381,282 6,138,810 
RateRate0.21 %0.51  0.60  0.69  0.71  Rate0.19 %0.21 0.51 0.60 0.69 
Money market accounts, excluding brokered depositsMoney market accounts, excluding brokered deposits$12,238,479  11,548,014  10,526,296  10,138,783  10,024,836  Money market accounts, excluding brokered deposits$13,272,972 12,238,479 11,548,014 10,526,296 10,138,783 
RateRate0.46 %1.00  1.13  1.26  1.23  Rate0.36 %0.46 1.00 1.13 1.26 
Savings depositsSavings deposits$1,036,024  926,822  915,640  900,366  904,183  Savings deposits$1,114,956 1,036,024 926,822 915,640 900,366 
RateRate0.02 %0.05  0.05  0.05  0.05  Rate0.02 %0.02 0.05 0.05 0.05 
Time deposits under $100,000Time deposits under $100,000$1,621,943  1,761,741  1,873,350  2,100,492  2,245,878  Time deposits under $100,000$1,379,923 1,621,943 1,761,741 1,873,350 2,100,492 
RateRate1.43 %1.64  1.27  1.39  1.39  Rate1.03 %1.43 1.64 1.27 1.39 
Time deposits over $100,000Time deposits over $100,000$4,772,555  5,051,705  5,198,266  5,957,691  6,331,665  Time deposits over $100,000$3,863,821 4,772,555 5,051,705 5,198,266 5,957,691 
RateRate1.80 %2.04  1.51  1.69  1.70  Rate1.44 %1.80 2.04 1.51 1.69 
Other brokered depositsOther brokered deposits$1,998,571  1,376,669  1,156,131  993,078  766,718  Other brokered deposits$1,912,114 1,998,571 1,376,669 1,156,131 993,078 
RateRate0.25 %1.42  1.84  2.47  2.46  Rate0.23 %0.25 1.42 1.84 2.47 
Brokered time depositsBrokered time deposits$2,244,429  2,166,496  2,121,069  2,119,149  1,985,589  Brokered time deposits$2,232,940 2,244,429 2,166,496 2,121,069 2,119,149 
RateRate1.86 %2.11  2.16  2.27  2.28  Rate1.59 %1.86 2.11 2.16 2.27 
Total interest-bearing deposits Total interest-bearing deposits$31,172,941  29,277,433  28,172,034  28,348,369  28,594,822   Total interest-bearing deposits$31,565,821 31,172,941 29,277,433 28,172,034 28,348,369 
RateRate0.73 %1.18  1.16  1.32  1.30  Rate0.54 %0.73 1.18 1.16 1.32 
Federal funds purchased and securities sold under repurchase agreementsFederal funds purchased and securities sold under repurchase agreements$250,232  167,324  192,731  221,045  300,168  Federal funds purchased and securities sold under repurchase agreements$180,342 250,232 167,324 192,731 221,045 
RateRate0.12 %0.30  0.24  0.22  0.20  Rate0.09 %0.12 0.30 0.24 0.22 
Other short-term borrowingsOther short-term borrowings$550,000  1,384,362  1,565,507  1,307,370  1,090,581  Other short-term borrowings$46,739 550,000 1,384,362 1,565,507 1,307,370 
RateRate1.23 %1.66  1.87  2.31  2.59  Rate1.12 %1.23 1.66 1.87 2.31 
Long-term debtLong-term debt$2,834,188  2,678,651  2,153,983  2,286,221  2,114,819  Long-term debt$2,234,665 2,834,188 2,678,651 2,153,983 2,286,221 
RateRate2.36 %2.78  3.07  3.32  3.53  Rate2.71 %2.36 2.78 3.07 3.32 
Total interest-bearing liabilitiesTotal interest-bearing liabilities$34,807,361  33,507,770  32,084,255  32,163,005  32,100,390  Total interest-bearing liabilities$34,027,567 34,807,361 33,507,770 32,084,255 32,163,005 
RateRate0.86 %1.30  1.30  1.47  1.48  Rate0.68 %0.86 1.30 1.30 1.47 
Non-interest-bearing demand depositsNon-interest-bearing demand deposits$11,923,534  9,409,774  9,706,784  9,365,776  9,304,839  Non-interest-bearing demand deposits$12,773,676 11,923,534 9,409,774 9,706,784 9,365,776 
Cost of fundsCost of funds0.65 %1.04  1.02  1.16  1.15  Cost of funds0.50 %0.65 1.04 1.02 1.16 
Effective cost of funds(6)
Effective cost of funds(6)
0.62 %0.96  0.95  1.09  1.10  
Effective cost of funds(6)
0.48 %0.62 0.96 0.95 1.09 
Net interest marginNet interest margin3.13 %3.37  3.65  3.69  3.69  Net interest margin3.10 %3.13 3.37 3.65 3.69 
Taxable equivalent adjustment(2)
Taxable equivalent adjustment(2)
$861  786  769  819  811  
Taxable equivalent adjustment(2)
$956 861 786 769 819 
(1)    Excludes net unrealized gains (losses).
(2)    Reflects taxable-equivalent adjustments, using the statutory federal income tax rate of 21%, in adjusting interest on tax-exempt loans and investment securities to a taxable-equivalent basis.
(3)    Included as a component of other assets on the consolidated balance sheets.
(4)    Average loans are shown net of deferred fees and costs. NPLs are included.
(5)    Includes interest-bearing funds with Federal Reserve Bank, interest earning deposits with banks, and federal funds sold and securities purchased under resale agreements.
(6)    Includes the impact of non-interest-bearing capital funding sources.
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Net Interest Income and Rate/Volume Analysis
    The following table sets forth the major components of net interest income and the related annualized yields and rates for the sixnine months ended JuneSeptember 30, 2020 and 2019, as well as the variances between the periods caused by changes in interest rates versus changes in volume.
Table 11 - Net Interest Income and Rate/Volume AnalysisTable 11 - Net Interest Income and Rate/Volume AnalysisTable 11 - Net Interest Income and Rate/Volume Analysis
Six Months Ended June 30,2020 Compared to 2019Nine Months Ended September 30,2020 Compared to 2019
Average BalancesInterestAnnualized Yield/RateChange due toIncrease (Decrease)Average BalancesInterestAnnualized Yield/RateChange due toIncrease (Decrease)
(dollars in thousands)(dollars in thousands)202020192020201920202019VolumeRateIncrease (Decrease)(dollars in thousands)202020192020201920202019VolumeRateIncrease (Decrease)
AssetsAssets
Interest earning assets:Interest earning assets:Interest earning assets:
Investment securitiesInvestment securities$6,649,290  $6,746,950  $96,593  $102,789  2.91 %3.05 %$(1,481) $(4,715) $(6,196) Investment securities$6,843,400 $6,775,287 $139,791 $156,554 2.72 %3.08 %$1,571 $(18,334)$(16,763)
Trading account assetsTrading account assets6,240  3,459  76  29  2.45  1.67  23  24  47  Trading account assets5,955 4,153 99 84 2.22 2.70 37 (22)15 
Taxable loans, net(1)
Taxable loans, net(1)
38,396,237  35,206,985  823,156  900,129  4.31  5.16  81,833  (158,806) (76,973) 
Taxable loans, net(1)
38,671,202 35,421,137 1,203,839 1,360,511 4.16 5.14 125,062 (281,734)(156,672)
Tax-exempt loans, net(1)(2)
Tax-exempt loans, net(1)(2)
468,330  342,848  7,820  6,587  3.36  3.87  2,415  (1,182) 1,233  
Tax-exempt loans, net(1)(2)
494,885 348,246 12,366 10,453 3.34 4.01 4,402 (2,489)1,913 
Allowance for loan lossesAllowance for loan losses(433,289) (256,067) Allowance for loan losses(486,276)(256,727)
Loans, netLoans, net38,431,278  35,293,766  830,976  906,716  4.34  5.17  84,248  (159,988) (75,740) Loans, net38,679,811 35,512,656 1,216,205 1,370,964 4.20 5.16 129,464 (284,223)(154,759)
Mortgage loans held for saleMortgage loans held for sale153,786  52,803  2,502  1,143  3.25  4.33  2,175  (816) 1,359  Mortgage loans held for sale184,396 68,558 4,291 2,122 3.10 4.13 3,581 (1,412)2,169 
Other loans held for saleOther loans held for sale9,623  802  204  22  4.19  5.35  235  (53) 182  Other loans held for sale172,241 692 4,756 22 3.63 4.11 5,279 (545)4,734 
Other earning assets(3)
Other earning assets(3)
1,180,608  595,018  2,133  7,233  0.36  2.42  7,018  (12,118) (5,100) 
Other earning assets(3)
1,209,239 567,433 2,477 9,964 0.27 2.32 11,099 (18,586)(7,487)
Federal Home Loan Bank and Federal Reserve Bank stockFederal Home Loan Bank and Federal Reserve Bank stock265,942  223,244  4,629  4,479  3.48  4.01  851  (701) 150  Federal Home Loan Bank and Federal Reserve Bank stock244,111 233,943 6,000 6,931 3.28 3.95 301 (1,232)(931)
Total interest earning assetsTotal interest earning assets46,696,767  42,916,042  937,113  1,022,411  4.03  4.80  93,069  (178,367) (85,298) Total interest earning assets47,339,153 43,162,722 1,373,619 1,546,641 3.88 4.79 151,332 (324,354)(173,022)
Cash and due from banksCash and due from banks536,180  517,958  Cash and due from banks532,808 516,789 
Premises and equipment, netPremises and equipment, net489,246  483,420  Premises and equipment, net485,790 486,141 
Other real estateOther real estate13,523  14,056  Other real estate11,709 14,803 
Cash surrender value of bank-owned life insuranceCash surrender value of bank-owned life insurance963,428  763,741  Cash surrender value of bank-owned life insurance989,238 765,204 
Other assets(4)
Other assets(4)
2,075,995  1,544,423  
Other assets(4)
2,209,923 1,621,335 
Total assetsTotal assets$50,775,139  $46,239,640  Total assets$51,568,621 $46,566,994 
Liabilities and Shareholders' EquityLiabilities and Shareholders' EquityLiabilities and Shareholders' Equity
Interest-bearing liabilities:Interest-bearing liabilities:Interest-bearing liabilities:
Interest-bearing demand depositsInterest-bearing demand deposits$6,853,463  $6,364,470  $11,871  $21,974  0.35 %0.70 %$1,702  $(11,805) $(10,103) Interest-bearing demand deposits$7,167,617 $6,288,424 $15,561 $32,611 0.29 %0.69 %$4,541 $(21,591)$(17,050)
Money market accountsMoney market accounts13,580,867  10,985,791  48,832  71,264  0.72  1.31  16,905  (39,337) (22,432) Money market accounts14,119,510 11,035,016 61,799 109,711 0.58 1.33 30,712 (78,624)(47,912)
Savings depositsSavings deposits981,423  902,630  161  258  0.03  0.06  23  (120) (97) Savings deposits1,026,259 901,867 204 371 0.03 0.05 46 (213)(167)
Time depositsTime deposits8,809,434  10,430,033  81,612  86,887  1.86  1.68  (13,539) 8,264  (5,275) Time deposits8,361,942 10,344,873 108,106 131,773 1.73 1.70 (25,236)1,569 (23,667)
Federal funds purchased and securities sold under repurchase agreementsFederal funds purchased and securities sold under repurchase agreements208,778  266,807  201  281  0.19  0.21  (61) (19) (80) Federal funds purchased and securities sold under repurchase agreements199,230 251,385 242 404 0.16 0.21 (82)(80)(162)
Other short-term borrowingsOther short-term borrowings967,181  805,602  7,509  10,476  1.54  2.59  2,081  (5,048) (2,967) Other short-term borrowings658,128 974,696 7,643 18,195 1.53 2.46 (5,830)(4,722)(10,552)
Long-term debtLong-term debt2,756,419  2,049,726  35,454  35,392  2.52  3.43  12,054  (11,992) 62  Long-term debt2,581,232 2,129,424 50,645 54,785 2.54 3.39 11,466 (15,606)(4,140)
Total interest-bearing liabilitiesTotal interest-bearing liabilities34,157,565  31,805,059  185,640  226,532  1.08  1.43  19,165  (60,057) (40,892) Total interest-bearing liabilities34,113,918 31,925,685 244,200 347,850 0.94 1.44 15,617 (119,267)(103,650)
Non-interest-bearing depositsNon-interest-bearing deposits10,666,654  9,180,584  Non-interest-bearing deposits11,374,121 9,242,993 
Other liabilitiesOther liabilities918,009  689,462  Other liabilities1,028,401 691,357 
Shareholders' equityShareholders' equity5,032,911  4,564,535  Shareholders' equity5,052,181 4,706,959 
Total liabilities and equityTotal liabilities and equity$50,775,139  $46,239,640  Total liabilities and equity$51,568,621 $46,566,994 
Interest rate spread:Interest rate spread:2.95 %3.37 %Interest rate spread:2.94 %3.35 %
Net interest income - FTE/margin(5)
Net interest income - FTE/margin(5)
$751,473  $795,879  3.25 %3.74 %$73,904  $(118,310) $(44,406) 
Net interest income - FTE/margin(5)
$1,129,419 $1,198,791 3.20 %3.72 %$135,715 $(205,087)$(69,372)
Taxable equivalent adjustmentTaxable equivalent adjustment1,647  1,441  Taxable equivalent adjustment2,603 2,256 
Net interest income, actual Net interest income, actual$749,826  $794,438   Net interest income, actual$1,126,816 $1,196,535 
(1)     Average loans are shown net of unearned income. NPLs are included. Interest income includes fees as follows: 2020 - $24.4$42.8 million, 2019 - $17.1$26.4 million.
(2)    Reflects taxable-equivalent adjustments, using the statutory federal income tax rate of 21%, in adjusting interest on tax-exempt loans to a taxable-equivalent basis.
(3)    Includes interest-bearing funds with Federal Reserve Bank, interest earning deposits with banks, and federal funds sold and securities purchased under resale agreements.
(4)    Includes average net unrealized gains (losses) on investment securities available for sale of $218.7$212.9 million and $(36.5)$14.7 million for the sixnine months ended JuneSeptember 30, 2020 and 2019, respectively.
(5)    The net interest margin is calculated by dividing annualized net interest income - FTE by average total interest earnings assets.
6364


Market Risk Analysis
Interest rate risk is the primary market risk to which Synovus is potentially exposed. Synovus measures its sensitivity to changes in market interest rates through the use of a simulation model which incorporates all of Synovus’ earning assets and liabilities. These simulations are used to determine a baseline net interest income projection and the sensitivity of the income profile based on changes in interest rates. These simulations incorporate assumptions and factors, including, but not limited to, changes in market rates, in the size or composition of the balance sheet, and in repricing characteristics as well as customer behaviors. This process is reviewed and updated on an on-going basis in a manner consistent with Synovus’ ALCO governance framework.
Synovus has modeled its baseline net interest income projection assuming a flat interest rate environment with the federal funds rate at the Federal Reserve’s current targeted range of 0% to 0.25% and the current prime rate of 3.25%. Synovus has modeled the impact of a gradual increase in market interest rates across the yield curve of 100 and 200 bps and a gradual decline of 25 bps to determine the sensitivity of net interest income for the next twelve months. The lesser decline of the downrate scenario presented was selected in light of the low absolute level of monetary policy rates and generally incorporates an assumption that rates are floored at the zero-lower-bound. Synovus' current rate risk position is considered modestly asset-sensitive and would be expected to benefit net interest income in a rising interest rate environment and reduce net interest income in a declining interest rate environment. The following table represents the estimated sensitivity of net interest income at JuneSeptember 30, 2020, with comparable information for December 31, 2019.
Table 12 - Twelve Month Net Interest Income SensitivityTable 12 - Twelve Month Net Interest Income SensitivityTable 12 - Twelve Month Net Interest Income Sensitivity
Estimated % Change in Net Interest Income as Compared to Unchanged Rates (for the next twelve months)Estimated % Change in Net Interest Income as Compared to Unchanged Rates (for the next twelve months)
Estimated % Change in Net Interest Income as Compared to Unchanged Rates (for the next twelve months)
Change in Short-term Interest Rates (in bps)Change in Short-term Interest Rates (in bps)June 30, 2020December 31, 2019Change in Short-term Interest Rates (in bps)September 30, 2020December 31, 2019
+200+2001.9%2.8%+2002.4%2.8%
+100+1001.0%2.0%+1001.0%2.0%
FlatFlat—%—%Flat—%—%
-25-250.2%N/A-25(0.2)%N/A
The net interest income simulation model is the primary tool utilized to evaluate potential interest rate risks over a shorter-term time horizon. Synovus also evaluates potential longer-term interest rate risk through modeling and evaluation of EVE. Simulation modeling is utilized to measure the EVE and its sensitivity to immediate changes in interest rates. This EVE modeling allows Synovus to capture longer-term repricing risk and options risk embedded inof the balance sheet. These simulations value only the current balance sheet and do not incorporate growth assumptions used in the net interest income simulation.Company's Economic Value of Equity (EVE). The EVE ismeasurement process estimates the net fair value of assets, liabilities, and off-balance sheet financial instruments derived from the present value of future cash flows discounted at current market interest rates. From this baseline valuation, Synovus evaluates changes in the value of each of these items inunder various interest rate scenarios to determine the net impact on the EVE. Key assumptions utilized in the model, namely loan prepayments, investment security prepayments, deposit repricing betas,scenarios. Management uses EVE sensitivity analyses as an additional means of measuring interest rate risk and non-maturity deposit duration have a significant impact on the resultsincorporates this form of the EVE simulations.analysis within its governance and limits framework.
LIBOR
In July 2017, the Financial Conduct Authority, which regulates LIBOR, announced that it intends to stop persuading or compelling banks to submit rates for the calculation of LIBOR after 2021, confirming the continuation of LIBOR will not be guaranteed beyond that date. However, due to the COVID-19 pandemic, the FCA has since softened its stance on the pre-cessation end dates scheduled in 2020 and early 2021 on the issuance of instruments tied to LIBOR. The ARRC has proposed SOFR as its preferred rate as an alternative to LIBOR and has proposed a paced market transition plan to SOFR from LIBOR. The ARRCISDA recently recommended a spread adjustment methodology for cashderivative products based on a historical median over a five-year lookback period calculating the differencedifferences between LIBOR and SOFR. Organizations are currently working on industry-wide and company-specific transition plans as it relates to derivatives and cash markets exposed to LIBOR. As noted within our 10-K Risk Factors, Synovus holds instruments that may be impacted by the discontinuance of LIBOR including floating rate obligations, loans, deposits, derivatives and hedges, and other financial instruments but is not able to currently predict the associated financial impacts of the transition to an alternative reference rate. Synovus has established a cross-functional LIBOR transition working group that is in the process of i) assessing the Company's current exposure to LIBOR indexed instruments and the data, systems and processes that may also be impacted; ii) establishing an implementation plan; and iii) developing a formal governance structure for the transition.
6465


Critical Accounting Policies
The accounting and financial reporting policies of Synovus are in accordance with GAAP and conform to the accounting and reporting guidelines prescribed by bank regulatory authorities. Synovus has identified certain of its accounting policies as “critical accounting policies,” consisting of those related to the allowance for loan losses, fair value measurements and income taxes. In determining which accounting policies are critical in nature, Synovus has identified the policies that require significant judgment or involve complex estimates. It is management's practice to discuss critical accounting policies with the Board of Directors' Audit Committee, including the development, selection, implementation and disclosure of the critical accounting policies. The application of these policies has a significant impact on Synovus’ unaudited interim consolidated financial statements. Synovus’ financial results could differ significantly if different judgments or estimates are used in the application of these policies. All accounting policies described in "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" in Synovus' 2019 Form 10-K should be reviewed for a greater understanding of how we record and report our financial performance. Excluding the adoption of ASU 2016-13, Financial Instruments-Credit Losses (CECL) on January 1, 2020 as disclosed in "Part I - Item 1. Financial Statements and Supplementary Data - Note 1 - Basis of Presentation and Accounting Policies" in this Report, there have been no significant changes to the accounting policies, estimates and assumptions, or the judgments affecting the application of these estimates and assumptions from those disclosed in Synovus' 2019 Form 10-K.
Goodwill
GoodwillGoodwill assessments are highly sensitive to economic projections and the related assumptions and estimates used by management. Synovus includes goodwill impairment analysis and reporting unit valuations as part of its critical accounting policy for fair value measurements. For additional information, see "Part II - Item 8. Financial Statements and Supplementary Data - Note 1 - Summary of Significant Accounting Policies" in Synovus' 2019 Form 10-K and "Part I - Item 1. Financial Statements and Supplementary Data - Note 5 - Goodwill and Other Intangible Assets" in this Report.
Non-GAAP Financial Measures
The measures entitled adjusted non-interest revenue; adjusted non-interest expense; adjusted total revenues; adjusted tangible efficiency ratio; adjusted net income per common share, diluted; adjusted return on average assets; adjusted return on average common equity; return on average tangible common equity, adjusted return on average tangible common equity; and tangible common equity ratio are not measures recognized under GAAP and therefore are considered non-GAAP financial measures. The most comparable GAAP measures to these measures are total non-interest revenue; total non-interest expense; total revenues; efficiency ratio-FTE; net income per common share, diluted; return on average assets; return on average common equity; and the ratio of total shareholders' equity to total assets, respectively.
Management believes that these non-GAAP financial measures provide meaningful additional information about Synovus to assist management and investors in evaluating Synovus’ operating results, financial strength, the performance of its business, and the strength of its capital position. However, these non-GAAP financial measures have inherent limitations as analytical tools and should not be considered in isolation or as a substitute for analyses of operating results or capital position as reported under GAAP. The non-GAAP financial measures should be considered as additional views of the way our financial measures are affected by significant items and other factors, and since they are not required to be uniformly applied, they may not be comparable to other similarly titled measures at other companies. Adjusted total revenues and adjusted non-interest revenue are measures used by management to evaluate non-interest revenue exclusive of net investment securities gains (losses) and gains on sale and changes in fair value of private equity investments, net. Adjusted non-interest expense and the adjusted tangible efficiency ratio are measures utilized by management to measure the success of expense management initiatives focused on reducing recurring controllable operating costs. Adjusted net income per common share, diluted, adjusted return on average assets, and adjusted return on average common equity are measurements used by management to evaluate operating results exclusive of items that management believes are not indicative of ongoing operations and impact period-to-period comparisons. Return on average tangible common equity and adjusted return on average tangible common equity are measures used by management to compare Synovus' performance with other financial institutions because it calculates the return available to common shareholders without the impact of intangible assets and their related amortization, thereby allowing management to evaluate the performance of the business consistently. The tangible common equity ratio is used by management to assess the strength of our capital position. The computations of these measures are set forth in the tables below.
65


Table 14 - Reconciliation of Non-GAAP Financial Measures
Three Months EndedSix Months Ended
(in thousands)June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Adjusted non-interest revenue
Total non-interest revenue$173,484  $89,807  $277,341  $169,185  
Subtract/add: Investment securities (gains) losses, net(69,409) 1,845  (78,144) 1,771  
Subtract: Gain on sale and increase in fair value of private equity investments, net(8,707) (1,455) (4,452) (2,313) 
Adjusted non-interest revenue$95,368  $90,197  $194,745  $168,643  
Adjusted non-interest expense
Total non-interest expense$284,141  $264,126  $560,421  $556,537  
Subtract: Earnout liability adjustments(4,908) —  (4,908) —  
Subtract: Merger-related expense—  (7,401) —  (57,140) 
Subtract: Restructuring charges, net(2,822) (18) (6,042) (37) 
Subtract: Loss on early extinguishment of debt, net—  —  (1,904) —  
Adjusted non-interest expense$276,411  $256,707  $547,567  $499,360  

Three Months EndedSix Months Ended
(in thousands, except per share data)June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Adjusted total revenues and adjusted tangible efficiency ratio
Adjusted non-interest expense$276,411  $256,707  $547,567  $499,360  
Subtract: Amortization of intangibles(2,640) (2,410) (5,280) (5,802) 
Adjusted tangible non-interest expense$273,771  $254,297  $542,287  $493,558  
Net interest income$376,566  $397,262  $749,826  $794,438  
Add: Tax equivalent adjustment861  811  1,647  1,441  
Add: Total non-interest revenue173,484  89,807  277,341  169,185  
Total FTE revenues$550,911  $487,880  $1,028,814  $965,064  
Subtract/add: Investment securities (gains) losses, net(69,409) 1,845  (78,144) 1,771  
Subtract: Gain on sale and increase in fair value of private equity investments, net(8,707) (1,455) (4,452) (2,313) 
Adjusted total revenues$472,795  $488,270  $946,218  $964,522  
Efficiency ratio-FTE51.58 %54.14 %54.47 %57.67 %
 Adjusted tangible efficiency ratio57.91  52.08  57.31  51.17  
Adjusted net income per common share, diluted
Net income available to common shareholders$84,901  $153,034  $115,131  $270,070  
Add: Earnout liability adjustments4,908  —  4,908  —  
Add: Merger-related expense—  7,401  —  57,140  
Add: Restructuring charges, net2,822  18  6,042  37  
Add: Loss on early extinguishment of debt, net—  —  1,904  —  
Subtract/add: Investment securities (gains) losses, net(69,409) 1,845  (78,144) 1,771  
Subtract: Gain on sale and increase in fair value of private equity investments, net(8,707) (1,455) (4,452) (2,313) 
Add/subtract: Tax effect of adjustments19,500  (1,951) 19,335  (7,659) 
Adjusted net income available to common shareholders$34,015  $158,892  $64,724  $319,046  
Weighted average common shares outstanding, diluted147,733  159,077  148,067  160,908  
Adjusted net income per common share, diluted$0.23  $1.00  $0.44  $1.98  

66


Table 14 - Reconciliation of Non-GAAP Financial Measures, continued
Three Months EndedSix Months Ended
(dollars in thousands)June 30, 2020June 30, 2019June 30, 2020June 30, 2019
Adjusted return on average assets (annualized)
Net income$93,192  $156,184  $131,712  $276,370  
Add: Earnout liability adjustments4,908  —  4,908  —  
Add: Merger-related expense—  7,401  —  57,140  
Add: Restructuring charges, net2,822  18  6,042  37  
Add: Loss on early extinguishment of debt, net—  —  1,904  —  
Subtract/add: Investment securities (gains) losses, net(69,409) 1,845  (78,144) 1,771  
Subtract: Gain on sale and increase in fair value of private equity investments, net(8,707) (1,455) (4,452) (2,313) 
Add/subtract: Tax effect of adjustments19,500  (1,951) 19,335  (7,659) 
Adjusted net income$42,306  $162,042  $81,305  $325,346  
Net income annualized374,816  626,452  264,871  557,321  
Adjusted net income annualized170,154  649,949  163,503  656,084  
Total average assets52,853,685  46,679,769  50,775,139  46,239,640  
Return on average assets (annualized)0.71 %1.34 %0.52 %1.21 %
Adjusted return on average assets (annualized)0.32  1.39  0.32  1.42  
Table 14 - Reconciliation of Non-GAAP Financial Measures
Three Months EndedNine Months Ended
(in thousands)September 30, 2020September 30, 2019September 30, 2020September 30, 2019
Adjusted non-interest revenue
Total non-interest revenue$114,411 $88,760 $391,752 $257,945 
Add/subtract: Investment securities losses (gains), net1,550 3,731 (76,594)5,502 
Subtract: Gain on sale and increase in fair value of private equity investments, net(260)(1,194)(4,712)(3,507)
Adjusted non-interest revenue$115,701 $91,297 $310,446 $259,940 
Adjusted non-interest expense
Total non-interest expense$316,655 $276,310 $877,076 $832,847 
Subtract: Earnout liability adjustments (10,457)(4,908)(10,457)
Subtract: Goodwill impairment(44,877)— (44,877)— 
Subtract: Merger-related expense (353) (57,493)
Subtract/add: Restructuring charges, net(2,882)66 (8,924)29 
Subtract: Valuation adjustment to Visa derivative (2,500) (2,500)
Subtract: Loss on early extinguishment of debt, net(154)(4,592)(2,057)(4,592)
Adjusted non-interest expense$268,742 $258,474 $816,310 $757,834 

67


Table 14 - Reconciliation of Non-GAAP Financial Measures, continued
Three Months Ended
(dollars in thousands)June 30, 2020March 31, 2020June 30, 2019
Adjusted return on average common equity, return on average tangible common equity, and adjusted return on average tangible common equity (annualized)
Net income available to common shareholders$84,901  $30,230  $153,034  
Add: Earnout liability adjustments4,908  —  —  
Add: Merger-related expense—  —  7,401  
Add: Restructuring charges, net2,822  3,220  18  
Add: Loss on early extinguishment of debt, net—  1,904  —  
Subtract/add: Investment securities (gains) losses, net(69,409) (8,734) 1,845  
Subtract/add: (Increase) decrease in fair value of private equity investments(8,707) 4,255  (1,455) 
Add/subtract: Tax effect of adjustments19,500  (167) (1,951) 
Net income available to common shareholders$34,015  $30,708  $158,892  
Adjusted net income available to common shareholders' annualized$136,808  $123,507  $637,314  
Add: Amortization of intangibles7,868  7,868  7,250  
Adjusted net income available to common shareholders excluding amortization of intangibles annualized$144,676  $131,375  $644,564  
Net income available to common shareholders annualized$341,470  $121,584  $613,818  
Add: Amortization of intangibles7,868  7,868  7,250  
Net income available to common shareholders excluding amortization of intangibles$349,338  $129,452  $621,068  
Total average shareholders' equity less preferred stock$4,567,254  $4,424,278  $4,416,705  
Subtract: Goodwill(497,267) (497,267) (487,601) 
Subtract: Other intangible assets, net(51,667) (54,514) (69,853) 
Total average tangible shareholders' equity less preferred stock$4,018,320  $3,872,497  $3,859,251  
Return on average common equity (annualized)7.48 %2.75 %13.90 %
Adjusted return on average common equity (annualized)3.00  2.79  14.43  
Return on average tangible common equity (annualized)8.69  3.34  16.09  
Adjusted return on average tangible common equity (annualized)3.60  3.39  16.70  

(dollars in thousands)June 30, 2020March 31, 2020June 30, 2019
Tangible common equity ratio
Total assets$54,121,989  $50,619,585  $47,318,203  
Subtract: Goodwill(497,267) (497,267) (492,390) 
Subtract: Other intangible assets, net(50,392) (53,032) (61,473) 
Tangible assets$53,574,330  $50,069,286  $46,764,340  
Total shareholders' equity$5,052,968  $5,065,205  $4,753,816  
Subtract: Goodwill(497,267) (497,267) (492,390) 
Subtract: Other intangible assets, net(50,392) (53,032) (61,473) 
Subtract: Preferred Stock, no par value(537,145) (537,145) (195,140) 
Tangible common equity$3,968,164  $3,977,761  $4,004,813  
Total shareholders' equity to total assets ratio9.34 %10.01 %10.05 %
Tangible common equity ratio7.41  7.94  8.56  
Three Months EndedNine Months Ended
(in thousands, except per share data)September 30, 2020September 30, 2019September 30, 2020September 30, 2019
Adjusted total revenues and adjusted tangible efficiency ratio
Adjusted non-interest expense$268,742 $258,474 $816,310 $757,834 
Subtract: Amortization of intangibles(2,640)(2,901)(7,920)(8,702)
Adjusted tangible non-interest expense$266,102 $255,573 $808,390 $749,132 
Net interest income$376,990 $402,097 $1,126,816 $1,196,535 
Add: Tax equivalent adjustment956 819 2,603 2,256 
Add: Total non-interest revenue114,411 88,760 391,752 257,945 
Total FTE revenues$492,357 $491,676 $1,521,171 $1,456,736 
Add/subtract: Investment securities losses (gains), net1,550 3,731 (76,594)5,502 
Subtract: Gain on sale and increase in fair value of private equity investments, net(260)(1,194)(4,712)(3,507)
Adjusted total revenues$493,647 $494,213 $1,439,865 $1,458,731 
Efficiency ratio-FTE64.31 %56.20 %57.66 %57.17 %
 Adjusted tangible efficiency ratio53.91 51.71 56.14 51.36 
Adjusted net income per common share, diluted
Net income available to common shareholders$83,283 $127,435 $198,414 $397,505 
Add: Income tax expense, net related to State Tax Reform 4,402  4,402 
Add: Earnout liability adjustments 10,457 4,908 10,457 
Add: Goodwill impairment44,877 — 44,877 — 
Add: Merger-related expense 353  57,493 
Add/subtract: Restructuring charges, net2,882 (66)8,924 (29)
Add: Valuation adjustment to Visa derivative 2,500  2,500 
Add: Loss on early extinguishment of debt, net154 4,592 2,057 4,592 
Add/subtract: Investment securities losses (gains), net1,550 3,731 (76,594)5,502 
Subtract: Gain on sale and increase in fair value of private equity investments, net(260)(1,194)(4,712)(3,507)
Subtract/add: Tax effect of adjustments(1,122)(2,478)18,214 (10,137)
Adjusted net income available to common shareholders$131,364 $149,732 $196,088 $468,778 
Weighted average common shares outstanding, diluted147,976 154,043 148,037 158,595 
Adjusted net income per common share, diluted$0.89 $0.97 $1.32 $2.96 

68


Table 14 - Reconciliation of Non-GAAP Financial Measures, continued
Three Months EndedNine Months Ended
(dollars in thousands)September 30, 2020September 30, 2019September 30, 2020September 30, 2019
Adjusted return on average assets (annualized)
Net income$91,574 $135,726 $223,286 $412,096 
Add: Income tax expense, net related to State Tax Reform 4,402  4,402 
Add: Earnout liability adjustments 10,457 4,908 10,457 
Add: Goodwill impairment44,877 — 44,877 — 
Add: Merger-related expense 353  57,493 
Add/subtract: Restructuring charges, net2,882 (66)8,924 (29)
Subtract: Valuation adjustment to Visa derivative 2,500  2,500 
Add: Loss on early extinguishment of debt, net154 4,592 2,057 4,592 
Add/subtract: Investment securities losses (gains), net1,550 3,731 (76,594)5,502 
Subtract: Gain on sale and increase in fair value of private equity investments, net(260)(1,194)(4,712)(3,507)
Subtract/add: Tax effect of adjustments(1,122)(2,478)18,214 (10,137)
Adjusted net income$139,655 $158,023 $220,960 $483,369 
Net income annualized364,305 538,478 298,258 550,971 
Adjusted net income annualized555,584 626,939 295,151 646,263 
Total average assets53,138,334 47,211,026 51,568,621 46,566,994 
Return on average assets (annualized)0.69 %1.14 %0.58 %1.18 %
Adjusted return on average assets (annualized)1.05 1.33 0.57 1.39 

69


Table 14 - Reconciliation of Non-GAAP Financial Measures, continued
Three Months Ended
(dollars in thousands)September 30, 2020June 30, 2020September 30, 2019
Adjusted return on average common equity, return on average tangible common equity, and adjusted return on average tangible common equity (annualized)
Net income available to common shareholders$83,283 $84,901 $127,435 
Add: Income tax expense, net related to State Tax Reform — 4,402 
Add: Earnout liability adjustments 4,908 10,457 
Add: Goodwill impairment44,877 — — 
Add: Merger-related expense — 353 
Add/subtract: Restructuring charges, net2,882 2,822 (66)
Add: Valuation adjustment to Visa derivative — 2,500 
Add: Loss on early extinguishment of debt, net154 — 4,592 
Add/subtract: Investment securities losses (gains), net1,550 (69,409)3,731 
Subtract: Gain on sale and increase in fair value of private equity investments(260)(8,707)(1,194)
Subtract/add: Tax effect of adjustments(1,122)19,500 (2,478)
Net income available to common shareholders$131,364 $34,015 $149,732 
Adjusted net income available to common shareholders' annualized$522,600 $136,808 $594,045 
Add: Amortization of intangibles7,782 7,868 8,632 
Adjusted net income available to common shareholders excluding amortization of intangibles annualized$530,382 $144,676 $602,677 
Net income available to common shareholders annualized$331,322 $341,470 $505,585 
Add: Amortization of intangibles7,782 7,868 8,632 
Net income available to common shareholders excluding amortization of intangibles$339,104 $349,338 $514,217 
Total average shareholders' equity less preferred stock$4,553,159 $4,567,254 $4,450,301 
Subtract: Goodwill(497,267)(497,267)(492,320)
Subtract: Other intangible assets, net(49,075)(51,667)(60,278)
Total average tangible shareholders' equity less preferred stock$4,006,817 $4,018,320 $3,897,703 
Return on average common equity (annualized)7.28 %7.48 %11.36 %
Adjusted return on average common equity (annualized)11.48 3.00 13.35 
Return on average tangible common equity (annualized)8.46 8.69 13.19 
Adjusted return on average tangible common equity (annualized)13.24 3.60 15.46 

70


(dollars in thousands)September 30, 2020June 30,
2020
September 30, 2019
Tangible common equity ratio
Total assets$53,040,538 $54,121,989 $47,661,182 
Subtract: Goodwill(452,390)(497,267)(487,865)
Subtract: Other intangible assets, net(47,752)(50,392)(58,572)
Tangible assets$52,540,396 $53,574,330 $47,114,745 
Total shareholders' equity$5,064,542 $5,052,968 $4,868,838 
Subtract: Goodwill(452,390)(497,267)(487,865)
Subtract: Other intangible assets, net(47,752)(50,392)(58,572)
Subtract: Preferred Stock, no par value(537,145)(537,145)(536,550)
Tangible common equity$4,027,255 $3,968,164 $3,785,851 
Total shareholders' equity to total assets ratio9.55 %9.34 %10.22 %
Tangible common equity ratio7.67 7.41 8.04 

ITEM 3. – QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
    The information presented in the Market Risk Analysis section of the Management's Discussion and Analysis of Financial Condition and Results of Operations is incorporated herein by reference.
ITEM 4. – CONTROLS AND PROCEDURES
In connection with the preparation of this Quarterly Report on Form 10-Q, an evaluation was carried out by Synovus' management, with the participation of Synovus' Chief Executive Officer and Chief Financial Officer, of the effectiveness of Synovus' disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act). Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms and that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosures. Based on that evaluation, Synovus' Chief Executive Officer and Chief Financial Officer have concluded that, as of JuneSeptember 30, 2020, Synovus' disclosure controls and procedures were effective.
There have been no material changes in Synovus' internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) that occurred during the quarter ended JuneSeptember 30, 2020 that have materially affected, or are reasonably likely to materially affect, Synovus' internal control over financial reporting.

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PART II. – OTHER INFORMATION
ITEM 1. – LEGAL PROCEEDINGS
Synovus and its subsidiaries are subject to various legal proceedings, claims and disputes that arise in the ordinary course of its business. Additionally, in the ordinary course of its business, Synovus and its subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. Synovus, like many other financial institutions, has been the target of legal actions and other proceedings asserting claims for damages and related relief for losses. These actions include mortgage loan and other loan put-back claims, claims and counterclaims asserted by individual borrowers related to their loans, allegations of violations of state and federal laws and regulations relating to banking practices, and allegations related to Synovus' participation in government stimulus programs, including putative class action matters. In addition to actual damages, if Synovus does not prevail in such asserted legal actions, credit-related litigation could result in additional write-downs or charge-offs of assets, which could adversely affect Synovus' results of operations during the period in which the write-down or charge-off were to occur.
Based on Synovus' current knowledge and advice of counsel, management presently does not believe that the liabilities arising from these legal matters will have a material adverse effect of Synovus' consolidated financial condition, results of operations or cash flows. However, it is possible that the ultimate resolution of these legal matters could have a material adverse effect on Synovus' results of operations and financial condition for any particular period. For additional information, see "Part I - Item 1. Financial Statements and Supplementary Data - Note 10 - Commitments and Contingencies" of this Report, which Note is incorporated herein by this reference.
ITEM 1A. – RISK FACTORS
In addition to the other information set forth in this Report, you should carefully consider the factors discussed in "Part I - Item IA - Risk Factors” of Synovus' 2019 Form 10-K and "Item 1A. - Risk Factors" of Synovus' Form 10-Q for the period ended March 31, 2020 ("1Q 2020 Form 10-Q"), which could materially affect its business, financial position, results of operations, cash flows, or future results. Please be aware that these risks may change over time and other risks may prove to be important in the future. In addition, these risks may be heightened by the disruption and uncertainty resulting from COVID-19. New risks may emerge at any time, and we cannot predict such risks or estimate the extent to which they may affect our business, financial condition or results of operations, or the trading price of our securities.
There are no material changes during the period covered by this Report to the risk factors previously disclosed in Synovus' 2019 Form 10-K and 1Q 2020 Form 10-Q.
ITEM 2. – UNREGISTERED SALES OF SECURITIES AND USE OF PROCEEDS
    (a) None.
    (b) None.
    (c) Issuer Purchases of Equity Securities:
The Company announced on January 24, 2020 that its Board of Directors authorized share repurchases in 2020 at a level that would be consistent with Synovus retaining a 9% CET1 ratio target. As a result of the greater economic uncertainty associated with the current pandemic, Synovus suspended its share repurchase activity beyond the $16.2 million (450 thousand shares) of its common stock repurchased during the first quarter.
ITEM 3. – DEFAULTS UPON SENIOR SECURITIES
    None.
ITEM 4. – MINE SAFETY DISCLOSURES
    None.
ITEM 5. – OTHER INFORMATION
    None.
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ITEM 6. – EXHIBITS  
Exhibit
Number
Description
3.1 
3.2 
4.1 
31.1 
31.2 
32 
101 Interactive Data File
104 Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101).

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned thereunto duly authorized.

 
SYNOVUS FINANCIAL CORP.
AugustNovember 6, 2020By:/s/ Andrew J. Gregory, Jr.
DateAndrew J. Gregory, Jr.
Executive Vice President and Chief Financial Officer
(Duly Authorized Officer and Principal Financial Officer)

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