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                                    FORM 10-Q
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                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-Q
                   Quarterly Report Under Section 13 or 15 (d)
                     of the Securities Exchange Act of 1934

                        For Quarter Ended September 30, 2003March 31, 2004

                          Commission File Number 1-8351

                                ROTO-ROOTER, INC.
             (Exact name of registrant as specified in its charter)

                  Delaware                                  31-0791746
         (State or other jurisdiction of                  (IRS Employer
          incorporation or organization)                Identification No.)

         2600 Chemed Center, 255 E. Fifth Street, Cincinnati, Ohio 45202
         (Address of principal executive offices)                (Zip code)

                                 (513) 762-6900
              (Registrant's telephone number, including area code)


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter periods that the registrant was
required to file such reports) and (2) has been subject to such filing
requirements for the past 90 days. Yes X__X__  No ____

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Rule 12b-2 of the Act). Yes __X__  No ____

Indicate the number of shares outstanding of each of the issuer's classes of
common stock, as of the latest practicable date.

Class                                       Amount                 Date

Capital Stock                       9,882,25412,129,380 Shares         October 31, 2003April 30, 2004
$1 Par Value

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                                  Page 1 of 26
                              ROTO-ROOTER, INC. AND
                              SUBSIDIARY COMPANIES



                                      Index


                                                                       Page No.
                                                                       --------

PART I.    FINANCIAL INFORMATION:

     Item 1.  Financial Statements
        Consolidated Balance Sheet -
                 September 30,INDEX
PAGE NO. -------- PART I. FINANCIAL INFORMATION: Item 1. Financial Statements Consolidated Balance Sheet - March 31, 2004 and December 31, 2003 3 Consolidated Statement of Operations - Three months ended March 31, 2004 and 2003 4 Consolidated Statement of Cash Flows - Three months ended March 31, 2004 and 2003 and December 31, 2002 3 Consolidated Statement of Income - Three months and nine months ended September 30, 2003 and 2002 4 Consolidated Statement of Cash Flows - Nine months ended September 30, 2003 and 2002 5 Notes to Unaudited Financial Statements 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 16 Item 4. Controls and Procedures 24 PART II. OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K 25
Page 2 of 26 PART I. FINANCIAL INFORMATION Item 1. Financial Statements ROTO-ROOTER, INC. AND SUBSIDIARY COMPANIES UNAUDITED CONSOLIDATED BALANCE SHEET (in thousands except share and per share data) September 30, December 31, 2003 2002* ------------- ------------ (restated- see Note 2) ASSETS Current assets Cash and cash equivalents $ 72,607 $ 37,731 Accounts receivable, less allowances of $2,681 (2002 - $3,309) 13,310 14,643 Inventories 8,548 9,493 Statutory deposits 9,852 12,323 Current deferred income taxes 9,167 9,894 Prepaid expenses and other current assets 8,616 7,716 ---------- ---------- Total current assets 122,100 91,800 Investments of deferred compensation plans held in trust 16,832 15,176 Other investments 5,546 37,326 Note receivable 12,500 12,500 Properties and equipment, at cost less accumulated depreciation of $62,917 (2002 - $62,370) 47,456 48,361 Identifiable intangible assets less accumulated amortization of $7,609 (2002 - $7,167) 2,450 2,889 Goodwill less accumulated amortization 113,437 110,843 Other assets 16,907 17,034 ---------- ---------- Total Assets $ 337,228 $ 335,929
March 31, December 31, 2004 2003* --------- ----------- ASSETS Current assets Cash and cash equivalents $ 43,036 $ 50,587 Accounts receivable, less allowances of $10,107 (2003-$2,919) 64,313 13,592 Inventories 8,157 8,256 Statutory deposits 8,914 9,358 Prepaid income taxes 18,780 3,625 Current deferred income taxes 27,805 10,056 Prepaid expenses and other current assets 16,451 6,611 ---------- ---------- Total current assets 187,456 102,085 Investments of deferred compensation plans held in trust 19,354 17,743 Other investments 1,445 25,081 Note receivable 12,500 12,500 Properties and equipment, at cost less accumulated depreciation of $62,441 (2003-$62,646) 61,417 41,004 Identifiable intangible assets less accumulated amortization of $2,061 (2003-$1,704) 25,235 592 Goodwill 452,705 105,335 Other assets 31,619 24,729 ---------- ---------- Total Assets $ 791,731 $ 329,069 ========== ========== LIABILITIES Current liabilities Accounts payable $ 38,632 $ 7,120 Current portion of long-term debt 5,806 448 Income taxes 163 26 Deferred contract revenue 13,845 14,362 Accrued insurance 19,692 16,013 Other current liabilities 57,682 21,123 ---------- ---------- Total current liabilities 135,820 59,092 Convertible junior subordinated debentures 14,001 14,126 Other long-term debt 315,800 25,931 Deferred compensation liabilities 19,572 17,733 Other liabilities 19,880 19,494 ---------- ---------- Total Liabilities 505,073 136,376 ---------- ---------- STOCKHOLDERS' EQUITY Capital stock-authorized 15,000,000 shares $1 par; issued 13,056,289 shares (2003-13,452,907 shares) 13,056 13,453 Paid-in capital 195,608 170,501 Retained earnings 111,428 119,746 Treasury stock - 969,039 shares (2003-3,508,663 shares), at cost (32,741) (109,427) Unearned compensation (2,480) (2,954) Deferred compensation payable in company stock 2,324 2,308 Notes receivable for shares sold (537) (934) ---------- ---------- Total Stockholders' Equity 286,658 192,693 ---------- ---------- Total Liabilities and Stockholders' Equity $ 791,731 $ 329,069 ========== ========== LIABILITIES Current liabilities Accounts payable $ 5,033 $ 5,686 Current portion of long-term debt 463 409 Income taxes 7,294 7,348 Deferred contract revenue 16,053 17,321 Accrued insurance 16,844 17,448 Other current liabilities 20,347 23,513 ---------- ---------- Total current liabilities 66,034 71,725 Long-term debt 25,635 25,603 Mandatorily redeemable convertible preferred securities of the Chemed Capital Trust 14,146 - Deferred compensation liabilities 16,824 15,196 Other liabilities 10,105 10,797 ---------- ---------- Total Liabilities 132,744 123,321 ========== ========== MANDATORILY REDEEMABLE CONVERTIBLE PREFERRED SECURITIES OF THE CHEMED CAPITAL TRUST - 14,186 ---------- ---------- STOCKHOLDERS' EQUITY Capital stock-authorized 15,000,000 shares $1 par; issued 13,452,358 (2002 - 13,448,475) shares 13,452 13,448 Paid-in capital 169,406 168,299 Retained earnings 134,143 127,938 Treasury stock - 3,573,604 (2002 - 3,630,689) shares, at cost (110,492) (111,582) Unearned compensation (3,389) (4,694) Deferred compensation payable in Company stock 2,294 2,280 Notes receivable for shares sold (930) (952) Accumulated other comprehensive income - 3,685 ---------- ---------- Total Stockholders' Equity 204,484 198,422 ---------- ---------- Total Liabilities and Stockholders' Equity $ 337,228 $ 335,929 ========== ========== * Reclassified to conform to 2003 presentation
See accompanying notes to unaudited financial statements. * Reclassified to conform to 2004 presentation. Page 3 of 26 ROTO-ROOTER, INC. AND SUBSIDIARY COMPANIES UNAUDITED CONSOLIDATED STATEMENT OF INCOMEOPERATIONS (in thousands except per share data) Three Months Ended Nine Months Ended September 30, September 30, --------------------- ---------------------- 2003 2002 2003 2002 -------- -------- -------- -------- (restated- (restated- see Note 2) see Note 2) Continuing Operations Service revenues and sales $ 75,172 $ 75,322 $230,088 $235,257 -------- -------- -------- -------- Cost of services provided and goods sold (excluding depreciation) 44,215 44,314 135,978 139,446 General and administrative expenses 14,138 11,537 45,194 36,699 Selling and marketing expenses 11,469 10,677 31,560 31,441 Depreciation 2,983 3,424 9,025 10,402 -------- -------- -------- -------- Total costs and expenses 72,805 69,952 221,757 217,988 -------- -------- -------- -------- Income from operations 2,367 5,370 8,331 17,269 Interest expense (487) (709) (1,625) (2,245) Distributions on preferred securities (268) (268) (804) (809) Other income - net 3,049 268 9,766 3,810 -------- -------- -------- -------- Income before income taxes 4,661 4,661 15,668 18,025 Income taxes (1,748) (1,725) (5,898) (6,527) Income from continuing operations 2,913 2,936 9,770 11,498 Discontinued operations - 3,929 - 5,920 -------- -------- -------- -------- Net Income $ 2,913 $ 6,865 $ 9,770 $ 17,418
Three Months Ended March 31, ------------------------------- 2004 2003 -------- -------- Service revenues and sales $131,048 $ 77,645 -------- -------- Cost of services provided and goods sold (excluding depreciation) 86,224 46,152 Selling, general and administrative expenses 31,023 26,057 Depreciation 3,589 3,052 Long-term incentive compensation 9,058 - -------- -------- Total costs and expenses 129,894 75,261 -------- -------- Income from operations 1,154 2,384 Interest expense (2,905) (807) Loss on extinguishment of debt (3,330) - Other income - net 1,579 4,262 -------- -------- Income/(loss) before income taxes (3,502) 5,839 Income tax benefit/(expense) 497 (2,282) Equity in loss of affiliate (4,105) - -------- -------- Net income/(loss) $ (7,110) $ 3,557 ======== ======== Earnings/(Loss) Per Share Net income/(loss) $ .(65) $ .36 ======== ======== Average number of shares outstanding 10,912 9,890 ======== ======== Diluted Earnings/(Loss) Per Share Net income/(loss) $ .(65) $ .36 ======== ======== Average number of shares outstanding 10,912 9,903 ======== ======== Cash Dividends Per Share $ .12 $ .12 ======== ======== ======== ======== Earnings Per Share Income from continuing operations $ .29 $ .30 $ .99 $ 1.17 ======== ======== ======== ======== Net income $ .29 $ .70 $ .99 $ 1.77 ======== ======== ======== ======== Average number of shares outstanding 9,941 9,861 9,913 9,854 ======== ======== ======== ======== Diluted Earnings Per Share Income from continuing operations $ .29 $ .30 $ .98 $ 1.16 ======== ======== ======== ======== Net income $ .29 $ .70 $ .98 $ 1.76 ======== ======== ======== ======== Average number of shares outstanding 9,988 9,867 9,940 9,882 ======== ======== ======== ======== Cash Dividends Per Share $ .12 $ .11 $ .36 $ .33 ======== ======== ======== ========
See accompanying notes to unaudited financial statements. Page 4 of 26 ROTO-ROOTER, INC. AND SUBSIDIARY COMPANIES UNAUDITED CONSOLIDATED STATEMENT OF CASH FLOWS (in thousands) Nine Months Ended September 30, 2003 2002* --------- -------- (restated - see Note 2) Cash Flows From Operating Activities Net income $ 9,770 $ 17,418 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 9,564 10,954 Gains on sales and redemption of available-for-sale investments (5,390) (1,141) Provision for deferred income taxes 1,403 971 Provision for uncollectible accounts receivable 129 1,335 Discontinued operations - (5,920) Changes in operating assets and liabilities, excluding amounts acquired in business combinations Decrease/(increase) in accounts receivable 1,204 (688) Decrease in inventories 945 313 Decrease in statutory deposits 2,471 1,027 Increase in prepaid expenses and other current assets (1,077) (503) Decrease in accounts payable, deferred contract revenue and other current liabilities (5,449) (6,494) Increase in income taxes 976 4,538 Increase in other assets (1,253) (583) Increase/(decrease) in other liabilities 2,395 (784) Noncash expense of internally financed ESOPs 1,305 2,349 Other sources/(uses) (18) 1,142 --------- -------- Net cash provided by continuing operations 16,975 23,934 Net cash provided by discontinued operations - 5,287 --------- -------- Net cash provided by operating activities 16,975 29,221 ========= ======== Cash Flows From Investing Activities Capital expenditures (8,520) (8,951) Proceeds from sales of available-for-sale investments 31,763 1,917 Business combinations, net of cash acquired (2,229) (1,230) Net proceeds/(uses) by discontinued operations (1,119) 569 Proceeds from sales of property and equipment 511 2,245 Investing activities from discontinued operations - (474) Other uses (336) (443) --------- -------- Net cash provided/(used) by investing activities 20,070 (6,367) ========= ======== Cash Flows From Financing Activities Dividends paid (3,568) (3,252) Issuance of capital stock 1,519 810 Purchases of treasury stock (274) (3,196) Repayment of long-term debt (320) (15,296) Proceeds from issuance of long-term debt - 5,000 Other sources/(uses) 474 (42) --------- -------- Net cash used by financing activities (2,169) (15,976) --------- -------- Increase In Cash and Cash Equivalents 34,876 6,878 Cash and cash equivalents at beginning of period 37,731 8,725 --------- -------- Cash and cash equivalents at end of period $ 72,607 $ 15,603 ========= ======== * Reclassified for operations discontinued in 2002
Three Months Ended March 31, ------------------------------------- 2004 2003 ---------- ---------- CASH FLOWS FROM OPERATING ACTIVITIES Net income/(loss) $ (7,110) 3,557 Adjustments to reconcile net income/(loss) to net cash provided/(used) by operating activities: Depreciation and amortization 4,265 3,236 Gains on sales of available-for-sale investments - (3,544) Provision for deferred income taxes (1,475) (376) Provision for uncollectible accounts receivable 1,039 85 Noncash long-term incentive compensation 5,808 - Changes in operating assets and liabilities, excluding amounts acquired in business combinations Decrease/(increase) in accounts receivable (3,952) 1,455 Decrease in inventories 99 403 Decrease in statutory deposits 444 1,787 Decrease/(increase) in prepaid expenses and other current assets 7,406 (266) Decrease in accounts payable, deferred contract revenue and other current liabilities (22,081) (6,128) Increase in income taxes 1,024 3,215 Decrease in other assets 45 7 Increase in other liabilities 1,516 1,335 Equity in loss of affiliate 4,105 - Noncash expense of internally financed ESOPs 474 435 Other sources/(uses) 62 (16) --------- ---------- Net cash provided/(used) by operating activities (8,331) 5,185 --------- ---------- CASH FLOWS FROM INVESTING ACTIVITIES Business combinations, net of cash acquired (324,075) (168) Return of merger deposit 10,000 - Capital expenditures (1,766) (2,062) Net uses from discontinued operations (448) (524) Proceeds from sales of property and equipment 166 133 Proceeds from sales of available-for-sale investments - 4,493 Other sources/(uses) 8 (133) --------- ---------- Net cash provided/(used) by investing activities (316,115) 1,739 ---------- ---------- CASH FLOWS FROM FINANCING ACTIVITIES Proceeds from issuance of long-term debt 295,000 - Issuance of capital stock, net of issuance costs 97,234 194 Repayment of long-term debt (92,261) (144) Net increase in revolving credit facility 25,000 - Debt issuance costs (13,095) - Repayment of stock subscriptions note receivable 8,053 - Dividends paid (1,209) (1,188) Purchases of treasury stock (2,190) (58) Other sources 363 166 --------- ---------- Net cash provided/(used) by financing activities 316,895 (1,030) --------- ---------- INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS (7,551) 5,894 Cash and cash equivalents at beginning of year 50,587 37,731 --------- ---------- Cash and cash equivalents at end of period $ 43,036 $ 43,625 ========= ==========
See accompanying notes to unaudited financial statements. Page 5 of 26 ROTO-ROOTER, INC. AND SUBSIDIARY COMPANIES Notes to Unaudited Financial Statements 1. TheBASIS OF PRESENTATION We have prepared the accompanying unaudited consolidated financial statements have been preparedof Roto-Rooter, Inc. and Subsidiary Companies ("Company") in accordance with Rule 10-01 of SEC Regulation S-X. Consequently, they do not include all thewe have omitted certain disclosures required under generally accepted accounting principles for complete financial statements. However, in theour opinion, of the management of the Company, the financial statements presented herein contain all adjustments, consisting only of normal recurring adjustments, except for the adoption of FASB Interpretation No. 46R discussed in Notes 11 and 13, necessary to present fairly the financial position, results of operations and cash flows of the Company. For further information regarding the Company'Company's accounting policies, refer to the consolidated financial statements and notes included in the Company'Company's Annual Report on Form 10-K/A or10-K for the year ended December 31, 2002, to be filed. The Company uses2003. We use Accounting Principles Board Opinion No. 25 ("APB No. 25"), Accounting for Stock Issued to Employees, to account for stock-based compensation. Since the Company'Company's stock options qualify as fixed options under APB No. 25 and since the option price equals the market price on the date of grant, there is no compensation expense for stock options. Stock awards are expensed during the period the related services are provided. The following table illustrates the effect on net income and earnings per share if the Company had applied the fair-value- recognitionfair-value-recognition provisions of Financial Accounting Standards Board ("FASB") Statement No. 123, Accounting for Stock-Based Compensation (as amended) (in thousands, except per share data:) Three Months Ended September 30, 2003 2002 --------- --------- Net Income $ 2,913 $ 6,865 Add: stock-based compensation expense included in net income as reported, net of income tax effects 28 30 Deduct: total stock-based employee compensation determined under a fair-value-based method for all stock options and awards, net of income tax effects (249) (220) --------- --------- Pro forma net income $ 2,692 $ 6,675data):
For the Three Months Ended March 31, --------------------------- 2004 2003 ---------- ---------- Net income/(loss) as reported $ (7,110) $ 3,557 Add/(deduct): Stock-based compensation expense included in net income/(loss) as reported, net of income tax effects 3,800 34 Total stock-based employee compensation determined under a fair-value-based method for all stock options and awards, net of income tax effects (4,019) (225) --------- --------- Pro forma net income/(loss) $ (7,329) $ 3,366 ========= ========= Earnings/(loss) per share and diluted earnings/(loss) per share As reported $ (.65) $ .36 ========= ========= Pro forma $ (.67) $ .34 ========= ========= Earnings Per Share As restated $ .29 $ .70 ========= ========= Pro forma $ .27 $ .68 ========= ========= Diluted earnings per share As restated $ .29 $ .70 ========= ========= Pro forma $ .27 $ .68 ========= =========
We calculated the above data using the Black-Scholes option-valuation method to value the Company's options granted in 2003 and prior years. Page 6 of 26 Nine Months Ended September 30, 2003 2002 --------- --------- Net Income $ 9,770 $ 17,418 Add: stock-based compensation expense included in net income as reported, net of income tax effects 73 90 Deduct: total stock-based employee compensation determined under a fair-value-based method for all stock options and awards, net of income tax effects (708 (547) --------- --------- Pro forma net income $ 9,135 $ 16,961 ========= ========= Earnings Per Share As restated $ .99 $ 1.77 ========= ========= Pro forma $ .92 $ 1.72 ========= ========= Diluted earnings per share As restated $ .98 $ 1.76 ========= ========= Pro forma $ .92 $ 1.72 ========= ========= 2. In October 2003, the Company, in consultation with its independent accountants, reevaluated its accounting for Yellow Pages costs and concluded that these costs did not qualify for capitalization as direct-response advertising under Statement of Position 93-7, Reporting on Advertising Costs, which for the Company was effective January 1, 1995. In its previously filed financial statements the Company capitalized and amortized these costs over the life of the directory, typically 12 months. Accordingly, the Company's consolidated statement of operations, consolidated balance sheet and consolidated statement of cash flows for 2000, 2001, 2002 and the six months ended June 30, 2003 have been restated to recognize Yellow Pages advertising expenses when the directories are placed in circulation rather than to capitalize and amortize such costs. The impact of the restatement on the restated components of the Company's consolidated balance sheet is as follows (in thousands): Reported Restated --------- --------- (unaudited) December 31, 2002: ------------------ Current deferred income taxes $ 7,278 $ 9,894 Prepaid expenses and other current assets 13,332 7,716 Total assets 338,929 335,929 Other current liabilities 21,657 23,513 Retained earnings 132,793 127,938 Total stockholders' equity 203,277 198,422 Total liabilities and stockholders' equity 338,929 335,929 Page 7 of 26 The impact of the restatement on the restated components of the Company's consolidated statement of income is as follows (in thousands): Reported Restated ---------- ---------- For the three months ended March 31, 2003: -------------------------- Selling and marketing expenses $ 11,078 $ 9,533 Income taxes (1,742) (2,282) Income from continuing operations 2,553 3,557 Net income 2,553 3,557 Earnings per share- Income from continuing operations .26 .36 Net income .26 .36 Diluted earnings per share- Income from continuing operations .26 .36 Net income .26 .36 For the three months ended June 30, 2003: -------------------------- Selling and marketing expenses $ 11,339 $ 10,558 Income taxes (1,594) (1,868) Income from continuing operations 2,792 3,300 Net income 2,792 3,300 Earnings per share- Income from continuing operations .28 .33 Net income .28 .33 Diluted earnings per share- Income from continuing operations .28 .33 Net income .28 .33 For the six months ended June 30, 2003: ------------------------ Selling and marketing expenses $ 22,417 $ 20,091 Income taxes (3,336) (4,150) Income from continuing operations 5,345 6,857 Net income 5,345 6,857 Earnings per share- Income from continuing operations .54 .69 Net income .54 .69 Diluted earnings per share- Income from continuing operations .54 .69 Net income .54 .69 For the three months ended March 31, 2002: -------------------------- Selling and marketing expenses $ 11,993 $ 10,606 Income taxes (1,947) (2,432) Income from continuing operations 3,805 4,707 Net income 4,672 5,574 Earnings per share- Income from continuing operations .39 .48 Net income .47 .57 Diluted earnings per share- Income from continuing operations .39 .48 Net income .47 .56 Page 8 of 26 Reported Restated ---------- ---------- For the three months ended June 30, 2002: -------------------------- Selling and marketing expenses $ 11,788 $ 10,158 Income taxes (2,150) (2,370) Income from continuing operations 3,445 3,855 Net income 4,569 4,979 Earnings per share- Income from continuing operations .35 .39 Net income .46 .51 Diluted earnings per share- Income from continuing operations .35 .39 Net income .46 .50 For the six months ended June 30, 2002: ------------------------ Selling and marketing expenses $ 22,781 $ 20,764 Income taxes (4,097) (4,802) Income from continuing operations 7,250 8,562 Net income 9,241 10,553 Earnings per share- Income from continuing operations .74 .87 Net income .94 1.07 Diluted earnings per share- Income from continuing operations .73 .87 Net income .93 1.07 For the three months ended September 30, 2002: -------------------------- Selling and marketing expenses $ 10,304 $ 10,677 Income taxes (1,856) (1,725) Income from continuing operations 3,178 2,936 Net income 7,107 6,865 Earnings per share- Income from continuing operations .32 .30 Net income .72 .70 Diluted earnings per share- Income from continuing operations .32 .30 Net income .72 .70 For the nine months ended September 30, 2002: ------------------------- Selling and marketing expenses $ 33,085 $ 31,441 Income taxes (5,953) (6,527) Income from continuing operations 10,428 11,498 Net income 16,348 17,418 Earnings per share- Income from continuing operations 1.06 1.17 Net income 1.66 1.77 Diluted earnings per share- Income from continuing operations 1.06 1.16 Net income 1.65 1.76 Page 9 of 26 3. During the second quarter of 2003, the administrative functions for employee benefits, retirement services, risk management, public relations, cash management and taxation of the corporate office and the Plumbing and Drain Cleaning business were combined to enable the Company to benefit from economies of scale. In May 2003 the shareholders of the Company approved changing the corporation's name from Chemed Corporation to Roto-Rooter, Inc. Due to these changes and the changing composition of businesses comprising the Company over the past several years, management re- evaluated the Company's segment reporting as it relates to corporate office administrative expenses. The discontinuance of businesses in 1997 (Omnia Group and National Sanitary Supply), 2001 (Cadre Computer) and 2002 (Patient Care), results in more than 80% of the Company's revenues and aftertax earnings being represented by Roto-Rooter's Plumbing and Drain Cleaning business. To better reflect how executive management evaluates its operations, the costs of the administrative functions of the corporate office have been combined with the operating results of the Plumbing and Drain Cleaning business (formerly the Roto-Rooter Group) to form the Plumbing and Drain Cleaning segment. The Service America segment remains essentially unchanged. Data for the former Roto-Rooter Group and corporate office overhead for all prior periods have been restated for comparability. As in the past, unallocated investing and financing income and expense-net includes interest income and expense, dividend income and other nonoperating income and expense related to unallocated corporate assets and liabilities.SEGMENTS Service revenues and sales and aftertax earnings by business segment follow (in thousands): Three Months Ended Nine Months Ended September 30, September 30, ------------------------ --------------------------- 2003 2002 2003 2002 -------- ------- -------- --------- Service Revenues and Sales - --------------------------
For the Three Months Ended March 31, ---------------------------- 2004 2003 ---------- ---------- Service Revenues and Sales --------- Vitas (a) $ 51,112 $ - Plumbing and Drain Cleaning 69,228 64,725 Service America 10,708 12,920 ---------- --------- Total $ 131,048 $ 77,645 ========== ========= Aftertax Earnings/(Loss) ------------------------ Vitas (a) $ 2,597 $ - Plumbing and Drain Cleaning (1,843)(b) 1,025(c) Service America 146(b) 40 --------- --------- Total segment earnings 900 1,065 Unallocated Corporate Activity Equity in Vitas loss/preferred dividend income(d) (4,105) 629 Loss on extinguishment of debt (2,164) - Gains on sales of available-for- sale investments - 2,151 Other investing and financing income and expense (1,741) (288) --------- --------- Net income/(loss) $ (7,110) $ 3,557 ========= =========
--------------- (a) Amounts for 2004 include the consolidated operations of Vitas Healthcare Corporation ("Vitas") beginning on February 24, 2004, the date on which we acquired a controlling interest in Vitas. (b) Amounts include the aftertax cost of the payout under the Company's Executive Long-Term Incentive Plan ("LTIP") totaling $5,724,000 for Plumbing and Drain Cleaning $ 63,342 $ 60,234 $ 192,659 $ 188,608and $170,000 for Service America 11,830 15,088 37,429 46,649 -------- -------- --------- --------- Total $ 75,172 $ 75,322 $ 230,088 $ 235,257 ======== ======== ========= ========= Aftertax Earnings - ----------------- Plumbing and Drain Cleaning $ 1,610 $ 2,128(a) $ 5,589(b) $ 9,154(a) Service America 50 166 125 552 -------- -------- --------- --------- Total Segment Earnings 1,660 2,294 5,714 9,706 Unallocated Investing and Financing Income and Expense-Net 1,253America. (c) 642 4,057(d) 1,792(e) -------- -------- --------- --------- Income from Continuing Operations 2,913 2,936 9,770 11,498 Discontinued Operations - 3,929 - 5,920 -------- -------- --------- --- ----- Net Income $ 2,913 $ 6,865 $ 9,770 $ 17,418 ======== ======== ========= ========= - -------------------- (a) Amounts for 2002 include effect of restatements discussed in Note 2. (b) Amount includes aftertax severance charges of $2,358,000$2,358,000. (d) Amount for 2004 represents the Company's 37% equity in the loss of Vitas through February 23, 2004. Amount for 2003 represents aftertax dividend income from the Company's investment in Vitas' preferred stock. The Company's 37% equity in the loss of Vitas in 2004 includes the following aftertax charges related to Vitas' sale of its business to the Company (in thousands): Accrual for severance costs $ 10,975 Legal, valuation and other expenses 6,665 Loss on write-off of Vitas' deferred debt costs 2,698 Other 592 -------- Total $ 20,930 ========
These charges reduced our equity in the earnings/(loss) of Vitas by approximately $4,621,000 during 2004. Vitas provides palliative medical care and related services to terminally ill patients through state-licensed and federally-certified hospice programs. Vitas' corporate headquarters is located in Miami, Florida. It currently operates hospice programs in eight states - Florida, California, Illinois, Ohio, Pennsylvania, Wisconsin, New Jersey and Texas. Vitas is treated as a separate reportable segment for reporting purposes. Page 7 of 26 3. DILUTED EARNINGS PER SHARE Earnings per common share are computed using the weighted average number of shares of capital stock outstanding. Due to the Company's loss in the first quarter of 2004, all potentially dilutive securities were anti-dilutive. Therefore, the diluted loss per share was the same as the loss per share for 2004. Diluted earnings per share for the first quarter of 2003 are computed as follows (in thousands, except per share data):
Income Shares Income (numerator) (denominator) Per Share ----------- ------------- --------- Net income $ 3,557 9,890 $ .36 ======== Dilutive stock options - 13 ---------- ------------ Diluted net income $ 3,557 9,903 $ .36 ========== ============ ========
The Convertible Junior Subordinated Debentures were anti-dilutive in 2004 and 2003, and, therefore, were excluded from the computation of diluted earnings per share. The debentures were convertible into an average of 381,000 shares of capital stock during the first quarter of 2004 (384,000 shares during the first quarter of 2003). Due to the Company's net loss, the impact of stock options was anti-dilutive during the first quarter of 2004. Had the Company recorded net income, stock options would have increased the diluted average shares outstanding by 260,000 in the 2004 quarter. 4. OTHER INCOME-NET Other income-net comprises the following (in thousands):
For the Three Months Ended March 31, -------------------- 2004 2003 ------- ------- Market value gains/(losses) on trading investments of employee benefit trusts $ 996 $ (652) Interest income 560 815 Gains on sales of available-for- sale investments -- 3,544 Dividend income -- 616 Other-net 23 (61) ------- ------- Total other income-net $ 1,579 $ 4,262 ======= =======
5. COMPREHENSIVE INCOME We had total comprehensive income/(loss) of $(7,110,000) and $1,157,000 for the three months ended March 31, 2004 and 2003, respectively. The difference between the Company's net income/(loss) and our comprehensive income/(loss) in 2003 relates to the cumulative unrealized appreciation/depreciation on available-for-sale investments. 6. BUSINESS COMBINATIONS On February 24, 2004, we completed the acquisition of the 63% of Vitas Healthcare Corporation ("Vitas") common stock we did not previously own for cash consideration of $321.1 million Page 8 of 26 ("Acquisition"). In addition, we paid the former chairman and chief executive officer of Vitas $25.0 million pursuant to a noncompetition and consulting agreement and made severance payments totaling $2.3 million to two other officers of Vitas. The total purchase price, including $3.0 million of estimated expenses and the Company's $16.8 million prior investment in Vitas, was $362.3 million. The preliminary allocation of the purchase price to Vitas' assets and liabilities is (in thousands): Cash and cash equivalents $ 24,377 Other current assets 99,190 Property and equipment 22,332 Noncompetion agreement 18,000 Consulting agreement 7,000 Goodwill 344,515 Other assets 11,128 Current liabilities (including severance of $18,291) (100,477) Long-term debt (59,548) Other liabilities (4,262) --------- Subtotal 362,255 Less: investment in Vitas on February 23, 2004 (16,794) --------- Total purchase price 345,461 Less: cash and cash equivalents acquired (24,377) --------- Net cash outlay $ 321,084 =========
We began including the consolidated Vitas results of operations in the Company's financial statements as of February 24, 2004. Vitas is the nation's largest provider of hospice services for patients with severe, life-limiting illnesses. This type of care is aimed at making the terminally ill patient's final days as comfortable and pain free as possible. Vitas provides a comprehensive range of hospice services through 26 operating programs covering many of the large population areas in the U.S. including Florida, California, Texas and Illinois. Vitas has over 6,000 employees, including approximately 2,400 nurses and 1,500 home health aides. To fund the Acquisition and retire Vitas' and the Company's long-term debt, we completed the following transactions ("Financing") on February 24, 2004: -We borrowed $75.0 million under a new $135 million revolving credit/term loan agreement at an initial weighted average interest rate of 4.50%. Principal payments of $1.25 million are due quarterly under the term loan beginning June 2004. The credit agreement matures in February 2009. -We sold 2 million shares of the Company's capital stock in a private placement at a price of $50 per share, before expenses. -We issued $110 million principal amount of floating rate senior secured notes due February 2010 at an initial interest rate of 4.88%. Page 9 of 26 -We issued $150 million principal amount of 8.75% senior notes due February 2011. -We incurred estimated financing and transaction fees and expenses of approximately $15.9 million. We are recording the Acquisition using the purchase method of accounting using preliminary estimates of the fair values of Vitas' assets and liabilities as of the date of the Acquisition. We recently engaged a professional valuation firm to conduct a formal appraisal of Vitas' assets and liabilities and to assist us in determining the fair values of Vitas' assets and liabilities, including the identification and valuation of intangible assets acquired. We may identify additional intangible assets, including customer contracts and related customer relationships and other contract-based intangibles such as lease agreements and service contracts. If we identify and value other intangible assets, goodwill may be reduced. In addition, such additional intangible assets may have finite lives and be subject to amortization. The final allocation of the Acquisition consideration may result in significant differences from the preliminary amounts reflected in the Company's financial statements as of and for the three months ended March 31, 2004. On a preliminary basis the noncompetition agreement and the consulting agreement have been assigned lives equal to their contractual lives of eight years and seven years, respectively. None of the goodwill associated with the acquisition of Vitas is deductible for tax purposes. Goodwill is assumed to have an indefinite life. The unaudited pro forma operating data of the Company for the three months ended March 31, 2004 and 2003, giving effect to the Acquisition and Financing as if they had occurred on January 1 of the respective periods follow (in thousands, except per share amounts):
For the Three Months Ended March 31, ------------------------------ 2004 2003 --------- --------- Service revenues and sales $ 203,918 $ 177,827 --------- --------- Cost of services provided and goods sold 145,072 127,071 Selling, general and administrative expenses 39,685 38,455(c) Depreciation 4,717 4,980 Long-term incentive costs 9,058 (a) -- --------- --------- Total costs and expenses 198,532 170,506 --------- --------- Income from operations 5,386 7,321 Interest expense (6,307) (6,290) Loss on extinguishment of debt (3,330)(b) (3,330)(b) Other income- net 1,620 3,700 (d) --------- --------- Income/(loss) before income taxes` (2,631) 1,401 Income tax benefit/(expense) 99 (1,142) --------- --------- Net income/(loss) $ (2,532) $ 259 ========= ========= Earnings/(Loss) Per Share Net income/(loss) $ (.21)(a,b) $ .02(b,c,d) ========= ========= Average shares outstanding 12,099 11,890 ========= ========= Diluted Earnings/(Loss) Per Share Net income/(loss) $ (.21)(a,b) $ .02(b,c,d) ========= ========= Average shares outstanding 12,099 11,903 ========= =========
Page 10 of 26 - ----------------- (a) Amounts represent payouts under the Company's 2002 Executive Long-term Incentive Plan. The aftertax costs of these payouts was ($.245,894,000 or $.49 per share). (b) Amount represents the prepayment penalty incurred on the early extinguishment of the Company's debt ($2,164,000 aftertax or $.18 per share). (c) Amount includes pretax charges of $3,627,000 ($2,358,000 aftertax, gain of $1,200,000 ($.12or $.20 per share) on redemption of investment in redeemable preferred stock.for severance charges. (d) Amount includes a pretax gain of $3,544,000 ($2,151,000 aftertax, capital gainor $.18 per share) from the sales of available for sale investments. We acquired the 63% of Vitas we did not previously own to enhance our minority investment in Vitas, the nation's largest provider of hospice services. We believe the investment will be financially advantageous to our shareholders because the hospice market is fragmented and Vitas has the infrastructure to capitalize on the salesgrowing hospice services market. During the first quarter of 2004, we completed two business combinations within the Plumbing and redemptionDrain Cleaning segment for an aggregate purchase price of investments$2,991,000 in cash. The acquired businesses provide drain cleaning and plumbing services under the Roto-Rooter name. The results of $3,351,000operations of these businesses are not material to the Company's results of operations. We allocated the purchase price of these businesses as follows (in thousands): Goodwill $2,862 Other 129 ------ Total $2,991 ======
7. PAYOUT UNDER 2002 EXECUTIVE LONG-TERM INCENTIVE PLAN During January 2004, the price of the Company's stock exceeded $50 per share for more than 10 consecutive trading days, fulfilling one of the performance targets of the 2002 Executive Long-Term Incentive Plan ("LTIP"). In February the Compensation/Incentive Committee of the Board of Directors ("CIC")approved a payout under the LTIP in the aggregate amount of $7.8 million ($.342.8 million in cash and 84,633 shares of capital stock). The pretax expense of this award, including payroll taxes and benefit costs, was $9,058,000 ($5,894,000 aftertax or $.54 per share). (e) Amount8. PREPAID INCOME TAXES Prepaid income taxes at March 31, 2004 totals $18,780,000, and includes aftertax capital gainthe estimated benefit on sales of investments of $775,000 ($.08 per share). Page 10 of 26 4.the loss that will be carried back to prior periods' returns. 9. OTHER CURRENT LIABILITIES Other income--net from continuing operations comprisescurrent liabilities include the following (in thousands): Three Months Ended Nine Months Ended September 30, September 30, --------------------- ----------------------- 2003 2002 2003 2002 ------ -------- ------- -------- Gains on sales and redemption of available-for-sale investments $ 1,846 $ - $ 5,390 $ 1,141 Interest income 648 1,281 2,166 2,538 Dividend income 317 614 1,540 1,845 Market value adjustments on trading investments of deferred compensation trusts 282 (1,239) 847 (1,324) Other (44) (388) (177) (390) ------- -------- ------- ------- Total $ 3,049 $ 268 $ 9,766 $ 3,810 ======= ========
March 31, December 31, 2004 2003 --------- ------------ Accrued salaries and wages $18,916 $ 1,945 Accrued severance 17,345 1,462 Other 21,421 17,716 ------- ------- Total $57,682 $21,123 ======= ======= 5.
Page 11 of 26 Accrued severance includes $ 15,966,000 for potential costs under employment contracts for twenty one employees of Vitas. Under the contracts these key employees have the right, during the two-year period following the Company's acquisition of Vitas, to terminate their employment and receive two years' compensation as severance pay. As of April 30, 2004, three employees have exercised their rights under the employment contracts and are entitled to estimated payouts aggregating $2,000,000, none of which has been paid as of March 31, 2004. We are offering the remaining key employees replacement employment contracts ("REC"). Under the REC's the key employees will receive stock awards and stock options and may not be terminated without cause, but will forgo the unilateral right to voluntarily terminate their employment and receive severance pay. At the present time it is not possible to estimate how many additional Vitas employees will elect to receive payments under their current employment contracts. 10. 2003 SEVERANCE CHARGES In March 2003, the Company and a corporate officer reached agreement providing for termination of the officer's employment in exchange for payment provided under her employment contract. The contractual payments comprise a $1,000,000 lump sum payment made in March 2003 and monthly payments of $52,788 beginning March 2003 and ending May 2007. The present value of these payments ($3,627,000) is includedinclude in general and administrative expenses. 6. On August 18, 2003, Vitas Healthcare Corporation11. CONVERTIBLE JUNIOR SUBORDINATED DEBENTURES We adopted the provisions of FASB Interpretation No. 46R ("Vitas"FIN 46R"), Consolidation of Variable Interest Entities-an interpretation of Accounting Research Bulletin No. 51 (revised), effective January 1, 2004. Under FIN 46R, the Company is not the primary beneficiary of the Chemed Capital Trust ("CCT") retiredand is not permitted to consolidate the accounts of the CCT. As a result, we deconsolidated the Mandatorily Redeemable Preferred Securities of the Chemed Capital Trust ("Preferred Securities") and replaced them in the Company's investmentconsolidated balance sheet with the Convertible Junior Subordinated Debentures ("CJSD"), which are the sole assets of the CCT. The CJSD mature March 15, 2030 and bear interest at the rate of $2.00 per annum per $27.00 principal amount, the same rate as distributions on the Preferred Securities. Distributions on the Preferred Securities have been reclassified as interest expense in the 9% Redeemableconsolidated statement of operations. Other than the change in account captions, this change in accounting has no impact on the Company's financial statements. On April 7, 2004, we announced we are calling all Preferred Stock Of Vitas. Cash proceeds toSecurities outstanding as of May 18, 2004, at face value ($27.00 per security) plus accrued dividends ($.35 per security). Each Preferred Security is convertible into .73 share of capital stock. All securities which have not been converted as of May 17, 2004 will be redeemed for cash. Based on the Company totaled $27.3 million and the Company realized a pretax gain of $1,846,000 ($1,200,000 aftertax or $.12 per share) in the third quarter of 2003. During 2003, the dividends on this investment contributed $628,000 per quarter to the aftertax earningscurrent price of the Company. Dividends ceasedCompany's capital stock, we anticipate the substantial majority, if not all, of the Preferred Securities will be converted to accrue on August 17, 2003. On October 14, 2003, the Company exercised two of its three warrants (Warrants A and B) to purchase 4,158,000 common shares of Vitas for $18.0 million in cash. The Company's common stock ownership in Vitas has a carrying value of $19.5 million and now represents 37% of Vitas' outstanding commoncapital stock. The Company is party to an Amended and Restated Investor Agreement with Vitas that restricts in a number of ways its full ownership rights in the shares purchased on exercise of Warrants A and B. Page 11 of 26 The Company will account for its 37% common stock interest in Vitas using the equity method of accounting including appropriate provisions for deferred income taxes. For the fiscal year ended September 30, 2002, Vitas reported net income of $13,789,000 and net service revenues of $359,200,000. For the nine months ended June 30, 2003, Vitas reported net income of $11,244,000 and net service revenues of $306,546,000. The Company's third warrant (Warrant C) provides for the purchase of up to 1,636,000 shares of common stock at a price of $5.50 per share. Warrant C or the shares acquired upon its exercise are subject to repurchase by Vitas during the 90-day period following Vitas' receipt of notice of exercise. The repurchase price is their market value as determined in good faith by the Vitas Board of Directors. Warrant C has a carrying value of $2.6 million and expires in April 2005. Vitas issued Warrant C to the Company in April 2001 in connection with Vitas' refinancing its debt obligations. The carrying value of Warrant C is its estimated fair market value as of April 2001. Page 12 of 26 7. Earnings per common share are computed using12. OTHER LONG-TERM DEBT In conjunction with the weighted average number ofAcquisition the Company retired its senior notes due 2005 through 2009 and canceled its revolving credit agreement with Bank One, N.A. ("Bank One"). To fund the Acquisition, the Company issued two million shares of capital stock outstanding. Diluted earnings per common share are computed below (in thousands except per share data): Income Shares Income (Numerator) (Denominator) Per Share ----------- ------------- --------- Income from Continuing Operationsin a private placement and borrowed $335 million as follows on the next page: - $75 million drawn down under a $135 million secured revolving credit/term loan facility ("New Credit Facility") with Bank One. The facility comprises a $35 million term loan ("TL") and $100 million revolving credit facility ("RCF"), including up to $40 million in letters of credit. For the Three Months Ended September 30, ------------------------------------------- 2003 Earnings $ 2,913 9,941 $ .29 ======= Dilutive stock options - 47 ---------- ---------- Diluted earnings $ 2,913 9,988 $ .29 ========== ========== ======= 2002 Earnings $ 2,936 9,861 $ .30 ======= Dilutive stock options - 6 ---------- ---------- Diluted earnings $ 2,936 9,867 $ .30 ========== ========== ======= Net Income -TL, principal payments of $1,250,000 plus interest (LIBOR plus 3.50%) are due quarterly beginning in June 2004. For the Three Months Ended September 30, ------------------------------------------- 2003 Earnings $ 2,913 9,941 $ .29 ======= Dilutive stock options - 47 ---------- ---------- Diluted earnings $ 2,913 9,988 $ .29 ========== ========== ======= 2002 Earnings $ 6,865 9,861 $ .70 ======= Dilutive stock options - 6 ---------- ---------- Diluted earnings $ 6,865 9,867 $ .70 ========== ========== ======== Income from Continuing Operations - ForRCF, interest payments (LIBOR plus 3.25%) are due at the Nine Months Ended September 30, ------------------------------------------- 2003 Earnings $ 9,770 9,913 $ .99 ======= Dilutive stock options - 27 ---------- ---------- Diluted earnings $ 9,770 9,940 $ .98 ========== ========== ======= 2002 Earnings $ 11,498 9,854 $ 1.17 ======= Dilutive stock options - 28 ---------- ---------- Diluted earnings $ 11,498 9,882 $ 1.16 ========== ========== ======= Net Income - For the Nine Months Ended September 30, ------------------------------------------- 2003 Earnings $ 9,770 9,913 $ .99 ======= Dilutive stock options - 27 ---------- ---------- Diluted earnings $ 9,770 9,940 $ .98 ========== ========== ======= 2002 Earnings $ 17,418 9,854 $ 1.77 ========== ========== ======= Dilutive stock options - 28 ---------- ---------- Diluted earnings $ 17,418 9,882 $ 1.76 ========== ========== ======= The impactend of the convertible preferred securities has been excludedinterest period (30, 60 or 90 days as selected by the Company). Payment of unpaid principal and interest is due February 2009. At March 31, 2004, $5 million of the TL is included in current liabilities. - $110 million from the above computations because itissuance of privately placed floating rate senior secured notes ("Floating Rate Notes") due 2010. Interest payments (LIBOR plus 3.75%) are due quarterly beginning in May 2004 and payment of unpaid principal and interest is antidilutive on earnings per sharedue February 2010. - $150 million from continuing operations for all periods presented. 8. The Company's total comprehensive income wasthe issuance of privately placed 8.75% senior notes ("Fixed Rate Notes") due 2011. Quarterly interest payments are due beginning in May 2004 and payment of unpaid principal and interest is due February 2011. At March 31, 2004, long-term debt comprises the following (in thousands): Three Months Ended Nine Months Ended September 30, September 30, -------------------- -------------------- 2003 2002 2003 2002 ------- ------- -------- -------- Total Comprehensive Income $ 1,696 $ 6,201 $ 6,085 $ 16,745 ======= ======= ======== ======== The difference between New Credit Facility: Term Loan $ 35,000 Revolving Credit 25,000 Floating Rate Notes 110,000 Fixed Rate Notes 150,000 Other 1,606 --------- Subtotal 321,606 Less: current portion (5,806) --------- Long-term debt $ 315,800 =========
At March 31, 2004, the Company's net incomeCompany has drawn down $31.4 million of letters of credit ("LOC") under the New Credit Facility. At March 31, 2004, the Company has $43.6 million of unused lines of credit under the New Credit Facility. Bank One anticipates creating a borrowing syndicate to support the New Credit Facility later in the second quarter. Should credit conditions change, Bank One, after consultation with us, may change the terms of the New Credit Facility, including the rates of interest payable and comprehensive income is the unrealized appreciationrequired leverage and other financial ratios. Collectively, the New Credit Facility, the Floating Rate Notes and the Fixed Rate Notes provide for significant affirmative and restrictive covenants including, without limitation, requirements or depreciation on its available-for-sale securities.restrictions (subject to exceptions) related to the following: Page 13 of 26 9. During 2003, four purchase business combinations were completed - use of proceeds of loans, - restricted payments, including payments of dividends and retirement of stock (permitting $.48 per share dividends so long as the aggregate amount of dividends in any fiscal year does not exceed $7.0 million and providing for additional principal prepayments on the TL to the extent dividends exceed $5.0 million in any fiscal year), with exceptions for existing employee benefit plans and stock incentive plans, - mergers and dissolutions, - sales of assets, - investments and acquisitions, liens, transactions with affiliates, hedging and other financial contracts, - restrictions on subsidiaries, - contingent obligations, operating leases, - guarantors, - collateral, - sale and leaseback transactions, - prepayments of indebtedness, and - maximum annual capital expenditures of $20 million subject to one-year carry-forwards on amounts not used during the previous year. In addition, the credit agreements provide that the Company will be required to meet the following financial covenants, to be tested quarterly, beginning with the quarter ending June 30, 2004: - a minimum net worth requirement, which requires a net worth of at least (i) $232 million plus (ii) 50% of consolidated net income (if positive) beginning with the quarter ending June 30, 2004, plus (iii) the net cash proceeds from issuance of the Company's capital stock or capital stock of the Company's subsidiaries; - a maximum leverage ratio, calculated quarterly, based upon the ratio of consolidated funded debt to consolidated EBITDA, which will require maintenance of a ratio of 5.5 to 1.00 through December 31, 2004, a ratio of 4.75 to 1.00 from January 1 through December 31, 2005, and 4.25 to 1.00 thereafter; - a maximum senior leverage ratio, calculated quarterly, based upon the ratio of senior consolidated funded debt to consolidated EBITDA (which ratio excludes indebtedness in respect of the Fixed Rate Notes), which will require maintenance of a ratio of 3.375 to 1.00 through December 31, 2004, a ratio of 2.875 to 1.00 from January 1 through December 31, 2005, and 2.625 to 1.00 thereafter; and - a minimum fixed charge coverage ratio, based upon the ratio of consolidated EBITDA minus capital expenditures to consolidated interest expense plus consolidated current maturities (including capitalized lease obligations) plus cash dividends paid on equity securities plus expenses for taxes, which will require maintenance of a ratio of 1.15 to 1.00 through December 31, 2004, a ratio of 1.375 to 1.00 from January 1 through December 31, 2005, and 1.50 to 1.00 thereafter. Page 14 of 26 Our current estimates and projections indicate that we will be in compliance with all financial and debt covenants as of June 30, 2004, and for the foreseeable future. All of the borrowings under the New Credit Facility and the Floating Rate Notes are guaranteed by the assets of and secured by the securities of substantially all of the Company's subsidiaries. Under the terms of the Floating Rate Notes, we are obligated to file a preliminary registration statement registering the Floating Rate Notes within 90 days of February 24, 2004 and to file an effective registration statement within 180 days of February 24, 2004. Should we fail to do so, the interest rate on the Floating Rate Notes is increased .25% (up to a maximum of 1% per annum) for each quarter the required registration statement remains unfiled. The terms of the Fixed Rate Notes contain like registration and penalty provisions. 13. LOANS RECEIVABLE FROM INDEPENDENT CONTRACTORS The Plumbing and Drain Cleaning segment for an aggregate purchase price of $2,635,000 ($2,229,000 in cashsubcontracts with independent contractors to operate certain plumbing repair and a note payable for $406,000). The businesses acquired provide drain cleaning businesses in lesser-populated areas of the United States and plumbing services underCanada. At March 31, 2004, the Roto-Rooter name.Company has notes receivable from its independent contractors totaling $2,938,000 (December 31, 2003-$2,599,000). In most cases these loans are fully or partially secured by equipment owned by the contractor. The resultsinterest rates on the loans range from 5% to 8% per annum and the remaining terms of operationsthe loans range from one month to 6.0 years at March 31, 2004. During the quarter ended March 31, 2004, we recorded revenues of these businesses are not material$4,091,000 (2003-$3,457,000) and pretax profits of $1,552,000 (2003-$1,195,000) from its independent contractors. Effective January 1, 2004, we adopted the provisions of FIN 46R relative to the Company's resultscontractual relationships with its independent contractors. FIN 46R requires the primary beneficiary of operations. The purchase prices were allocated as follows (in thousands): Goodwill $ 2,369 Other 266 ------- Total purchase price 2,635 Less: Notea Variable Interest Entity ("VIE") to consolidate the accounts of the VIE. We have evaluated our relationships with our independent contractors based upon guidance provided in FIN 46R and have concluded that many of the contractors who have loans payable (406) ------- Cash outlay $ 2,229 ======= 10. Into us may be VIE's. Due to the normal courselimited financial data available we have not been able to perform the required analysis to determine which, if any, of businessthese relationships are VIE's or the primary beneficiary of these potential VIE relationships. We are continuing to request appropriate information to enable us to evaluate this VIE relationship. Furthermore, we believe consolidation, if required, of the accounts of any VIE's for which the Company enters into various guarantees and indemnifications in its relationships with customers and others. Examples of these arrangements include guarantees of service and product performance. The Company's experience indicates guarantees and indemnifications domight be the primary beneficiary would not materially impact the Company's financial condition orposition and results of operations. 11. In August 2001,14. LITIGATION The Company is party to a class action lawsuit filed in the Financial Accounting Standards Board ("FASB") approved the issuanceThird Judicial Circuit Court of StatementMadison County, Illinois, in June of Financial Accounting Standards ("SFAS")No. 143, Accounting2000 by Robert Harris, alleging certain Roto-Rooter plumbing was performed by unlicensed employees. The Company contests these allegations and believes them without merit. Plaintiff moved for Asset Retirement Obligations. This statement became effective for fiscal years beginning after June 15, 2002, and requires recognizing legal obligations associated with the retirement of tangible long-lived assets that result from the acquisition, construction, development or normal operationa certification of a long-lived asset. Sinceclass of customers in 32 states who allegedly paid for plumbing work performed by unlicensed employees. Plaintiff also moved for a partial Page 15 of 26 summary judgment on grounds the licensed apprentice plumber who installed his faucet did not work under the direct personal supervision of a licensed plumber. On June 19, 2002, the trial judge certified an Illinois-only plaintiffs class and granted summary judgment for the named party Plaintiff on the issue of liability, finding violation of the Illinois Plumbing License Act and the Illinois Consumer Fraud Act, through Roto-Rooter's representation of the licensed apprentice as a plumber. The court has not yet ruled on certification of a class in the remaining 31 states. Due to complex legal and other issues involved, it is not presently possible to estimate the amount of liability, if any, related to this matter. On April 5, 2002, Michael Linn, an attorney, filed a class action complaint against the Company has no material asset retirement obligations,in the adoptionCourt of SFAS No. 143 inCommon Pleas, Cuyahoga County, Ohio. He alleged Roto-Rooter Services Company's miscellaneous parts charge, ranging from $4.95 to $12.95 per job, violates the Ohio Consumer Sales Practices Act. The Company contends that this charge, which is included within the estimate approved by its customers, is a fully disclosed component of its pricing. On February 25, 2003, didthe trial court certified a class of customers who paid the charge from October 1999 to July 2002. The Company is appealing this order and believes the ultimate disposition of this lawsuit will not have a material impacteffect on Roto-Rooter, Inc.'sits financial statements. 12. In July 2002,position. Nonetheless, management cannot provide assurance the FASB approvedCompany will ultimately prevail in either of the issuanceabove two cases. Regardless of SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities. Generally, SFAS No. 146 stipulates that defined exitoutcome, such litigation can adversely affect the Company through defense costs, (including restructuringdiversion of management's time, and employee termination costs) are to be recorded on an incurred basis rather than on a commitment basis, as is presently required. This statement is effective for exit or disposal activities initiated afterrelated publicity. ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS FINANCIAL CONDITION - ------------------- LIQUIDITY AND CAPITAL RESOURCES - ------------------------------- The changes in most of the balance sheet accounts from December 31, 2002.2003 to March 31, 2004 are due primarily to the acquisition of Vitas in February 2004. Explanations for other changes in the balance sheet since December 31, 2003 include: - The adoption of SFAS No. 146increase in prepaid income taxes from $3.6 million at December 31, 2003 did not have a material impactto $18.8 million at March 31, 2004 is attributable to the tax benefits recorded by Vitas on Roto-Rooter, Inc.'s financial statements. 13. In November 2002, the FASB approved the issuance of FASB Interpretation ("FIN") No. 45, Guarantor's Accounting and Disclosure for Guarantees, Including Indirect Guarantees of Indebtedness of Others. The initial recognition and initial measurement provisionstransaction costs of the Interpretation are applicablemerger and to guarantees issued or modified after December 31, 2002. The adoption of FIN No. 45 in 2003 did not have a material impacttax benefit on Roto-Rooter, Inc.'s financial statements. Page 14 of 26 14. In December 2002, the FASB issued SFAS No. 148, Accounting for Stock-Based Compensation--Transition and Disclosure. It is effective for annual periods ending, and for interim periods beginning, after December 15, 2002. Because the Company uses Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to Employees, to account for stock-based compensation, the adoption of SFAS No. 148 in 2003 did not have a material impact on Roto-Rooter, Inc.'s financial statements. 15. In January 2003, the FASB approved the issuance of FIN No. 46, ("FIN 46"), Consolidation of Variable Interest Entities, an interpretation of Accounting Research Bulletin Number 51 ("ARB 51"), "Consolidated Financial Statements." This Interpretation clarifies the application of the majority voting interest requirement of ARB 51 to certain types of variable interest entities ("VIE's") that do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. The controlling financial interest may be achieved through arrangements that do not involve voting interests. FIN 46 is effective immediately for variable interests created or obtained after January 31, 2003. As amended by FASB Staff Position ("FSP") Number 46-6, FIN 46 is effective for variable interests in a VIE created before February 1,2003 at the end of the first interim or annual period ending after December 15, 2003. The Company adopted the disclosure provisions of this InterpretationCompany's losses recorded in the first quarter of 2003 and will adopt the remaining provisions in the fourth quarter of 2003. The FASB is currently proposing modifications and issuing FSP's that change and clarify FIN 46. These modifications and FSP's, when finalized, could impact the Company's analysis of the applicability of FIN 46 to entities that are franchisees and independent contractors to the Plumbing and Drain Cleaning segment. The Company does not possess ownership interests in its franchisees or independent contractors. While management will continue to monitor and analyze its franchisee and independent contractor relationships, at this time it does not believe that implementation of the remaining provisions of FIN 46 will materially impact the Company's financial statements. 16. In May 2003, the FASB approved the issuance of SFAS No. 150, Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity. As a result of the issuance of this pronouncement, the Company now reports the mandatorily redeemable convertible preferred securities of the Chemed Capital Trust as a noncurrent liability rather than in the "mezzanine" (i.e., between liabilities and equity) as reported previously. This reclassification does not affect the Company's compliance with its debt covenants. The adoption of this statement did not impact the statement of income. Page 15 of 26 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations Financial Condition2004. - ------------------- The increase in cash equivalents from $37,731,000 at December 31, 2002 to $72,607,000 at September 30, 2003 is primarily attributable to the sales and redemption of available-for-sale investments in 2003. The decline in other investments from $37,326,000$25.1 million at December 31, 20022003 to $5,546,000$1.4 million at September 30, 2003 and the declineMarch 31, 2004, is attributable to reclassifying our investment in accumulated other comprehensive incomeVitas from $3,685,000an equity-method investment to an investment in a consolidated subsidiary, which is now eliminated in consolidation. - The current portion of long-term debt increased from $448,000 at December 31, 20022003 to nil$5.8 million at September 30, 2003 areMarch 31, 2004 due to the salesCompany's borrowing under the term loan provisions of investments during the first quarterits New Credit Facility, under which principal payments of $1.25 million are payable quarterly. Page 16 of 26 - Other long-term debt increased from $25.9 million at December 31, 2003 andto $315.8 million at March 31, 2004 due to the redemption byCompany's borrowing under the New Credit Facility ($55.0 million), the Floating Rate Notes ($110.0 million) and the Fixed Rate Notes ($150.0 million). Proceeds from these loans were used to finance the purchase of Vitas, retire Vitas' debt ($67.0 million) and retire the Company's senior debt due 2005 to 2009 ($28.3 million including a prepayment penalty of its preferred$3.3 million). - From December 31, 2003 to March 31, 2004, paid in capital increased $25.1 million and treasury stock held bydeclined $76.7 million due to the Company. There are no other significant changes inissuance of 2 million shares of capital stock from treasury at $50 per share to finance the balance sheet accounts during the first nine monthspurchase of 2003.Vitas. At September 30, 2003, Roto-Rooter, Inc.March 31, 2004, we had approximately $51.4$43.6 million of unused lines ofavailable borrowing capacity under our revolving credit agreement with various banks.Bank One. Management believes its liquidity and sources of capital are satisfactory for the Company's needs in the foreseeable future. ResultsCOMMITMENTS AND CONTINGENCIES - ----------------------------- Collectively, the terms of Operations - --------------------- Third Quarter 2003 versus Third Quarter 2002-Consolidated Resultsthe credit agreements provide that the Company will be required to meet various financial covenants, to be tested quarterly, beginning with the quarter ending June 30, 2004. In connection therewith, our current estimates and projections indicate that we will be in compliance with all financial and other debt covenants as of June 30, 2004. Under the New Credit Facility we are limited to investing a maximum of $3 million on acquisitions of businesses during the term of the agreement. For the period beginning February 24, 2004 and ending April 30, 2004, we have spent $1.4 million on a business combination in the Roto-Rooter segment, leaving $1.6 million available spending for the period ending February 24, 2007. Should we desire to complete an acquisition whose purchase price exceeds this unused allowance, we would request a waiver of this covenant from the lender. There can be no assurance that such waiver would be granted. Bank One, as administrative agent for the Company's New Credit Facility, is entitled, after consultation with us, to change certain aspects of the New Credit Facility, to ensure a successful syndication of the facility. Because the syndication is not yet complete, it is possible that Bank One may request changes in the terms of the New Credit Facility. We cannot presently estimate the financial impact of possible changes, if any, on our financial statements. At March 31, 2004, we have current accounts receivable from Patient Care, a former subsidiary, aggregating $2,295,000. This amount comprises $1,251,000 for the estimated post-closing balance sheet adjustment due us and $1,044,000 for reimbursement for expenses we have paid on behalf of Patient Care. In addition, we have an investment in a common stock warrant of Patient Care ($1,445,000) and a long-term note receivable due in 2007 ($12.5 million). Patient Care is current on its interest payments on the long-term note, but is in arrears with respect to accounts receivable balances. Patient Care's business has been adversely impacted by a difficult Medicaid Page 17 of 26 reimbursement climate. Nonetheless, Patient Care has reduced its bank debt and is in compliance with its debt covenants. Should Patient Care's business deteriorate significantly during the remainder of 2004, we may be required to record an impairment loss on our investments in or receivables due from Patient Care. At the present time we believe the balances are fully collectible and that valuation allowances on these assets are not required. RESULTS OF OPERATIONS FIRST QUARTER 2004 VERSUS FIRST QUARTER 2003-CONSOLIDATED RESULTS - ----------------------------------------------------------------- The Company's service revenues and sales for the thirdfirst quarter of 2003 declined slightly2004 increased 69% versus revenues for the thirdfirst quarter of 2002.2003. This $150,000 decline comprised$53.4 million increase was attributable to the following (dollar amounts in thousands): Increase/(Decrease) ------------------- Amount Percent ------- ------- Service America Service contracts $(2,356) (20.7)
Increase/(Decrease) ------------------- Amount Percent ------ ------- Vitas $ 51,112 n.a.% Demand services (902) (24.4) Plumbing and Drain Cleaning Drain cleaning 1,625 6.0 Plumbing 1,420 5.7 Other 1,458 11.4 Service America Service contracts (1,169) (12.1) Demand services (1,043) (32.3) -------- Total $ 53,403 68.8% ========
Vitas' revenues for the February 24, 2004 to March 31, 2004 period included revenues from the following sources (in thousands): Routine home care $ 34,395 Continuous home care 9,159 General inpatient care 7,502 Respite and custodial care 56 -------- Total $ 51,112 ========
Approximately 96% of Vitas' service revenues for the period consisted of payments from Medicare and Drain Cleaning Plumbing 1,057 4.4 DrainMedicaid. The increase in the drain cleaning 475 1.9 Other 1,576 13.7 ------- Total $ (150) (.2)% =======revenues for the first quarter of 2004 versus 2003 comprises a .1% increase in the number of jobs performed and a 5.9% increase in the average price per job. The increase in plumbing revenues for the first quarter of 2004 versus 2003 comprised a 3.2% increase in the number of jobs and a 2.5% increase in the average price per job. The increase in other revenues for the first quarter of 2004 versus 2003 is attributable to increases in contractor operations, product sales and industrial and municipal revenues. The decline in Service America's service contract revenues is attributable to selling insufficient new service contracts to replace contracts canceled or not renewed. The annualized valueaverage number of contracts in place during the thirdfirst quarter of 20032004 was 20.7%20% lower than the 20022003 quarter. As revenues from demand services are largely dependent upon service contract customers, the decline in service contracts in place was largely responsible for the decline in demand services in 2003. The increase in plumbing revenues for the third quarter2004. Page 18 of 2003 versus 2002 comprises a 3.3% increase in the number of jobs performed, and a 1.1% increase in the average price per job. The increase in drain cleaning revenues for the third quarter of 2003 versus 2002 comprised a 1.4% decrease in the number of jobs combined with a 3.4% increase in the average price per job. The increase in other revenues for the third quarter of 2003 versus 2002 is attributable to increases in product sales, industrial and municipal sales and license revenues from independent contractor operations. Page 16 of 26 The consolidated gross margin was 41.2%34.2% in the third quartersfirst quarter of 2004 as compared with 40.6% in the first quarter of 2003, and 2002.largely due to the acquisition of Vitas in 2004. On a segment basis, Vitas' gross margin was 20.8%, the Plumbing and Drain Cleaning segment's gross margin declined 1.6% points, primarilyincreased .9% point to 44.6% largely due to increased labor costs.favorable experience in the Company's health insurance plan in the 2004 quarter. Service America's gross margin increased 2.9%6.3% points to 31.1% due to reduced material costs as a percent of revenues and lower labor costs as a result of recent reductions in service technician headcount and toin 2004. The lower material costs, (asas a percent of revenues) in 2003. General and administrative expenses for the third quarter of 2003 were $14,138,000, an increase of $2,601,000 (22.5%) versus the third quarter of 2002. Of this increase, $1,521,000 was attributablerevenues, is due primarily to market gains on assets of deferred compensation trusts in the third quarter of 2003 versus a small loss in such assets in 2002 (all within the Plumbing and Drain Cleaning segment). These gains and losses are included in other income with an equivalent charge or credit tolower inventory shrinkage. Selling, general and administrative expenses ("SG&A") for the change infirst quarter of 2004 were $31,023,000, an increase of $4,966,000 (19.1%) versus the related deferred compensation liability. Mostfirst quarter of the remainder of the2003. The increase is attributable to higher expenses in the Plumbing and Drain cleaning segment asfollowing (in thousands):
Increase/ (Decrease) ---------- Vitas SG&A (acquired in 2004) $ 5,391 Severance charges for officer in 2003 (3,627)* Higher yellow pages directory advertising costs in 2004 1,880* Unfavorable market adjustments to deferred compensation liabilities in 2004 versus favorable adjustments in 2003 - related to gains and losses on the assets held in benefit trusts 1,648* All other (326) ------- Total $ 4,966 =======
--------------------- *All or substantially all of increase occurred within the result of higher legal expenses during the 2003 quarter. Selling and marketing expenses for the third quarter of 2003 were $11,469,000, an increase of $792,000 (7.4%) versus the restated third quarter of 2002. Selling and marketing expenses of the PlumbingPluming and Drain Cleaning segment increased $1,042,000 (11.2%)segment. The yellow pages directory costs are due solely to the timing of directories placed in service. Directories which typically had been distributed in the 2003fourth quarter largely as the result of higher advertising expenses and higher wages and benefits for centralized call centers. For Service America, selling and marketing expenses declined $251,000 (18.0%) in 2003, primarily as the result of the reductionprior year were not distributed until the first quarter of 2004. The increase in annual yellow pages advertising cost is expected to moderate significantly throughout 2004. The market adjustments on deferred compensation liabilities are entirely offset with equal and opposite gains/(losses) on the number of employees.assets securing those benefits included in other income-net. Depreciation expense for the thirdfirst quarter of 2004 increased $537,000 (17.6%) from $3,052,000 in the first quarter of 2003 declined $441,000 (12.9%) from $3,424,000to $3,589,000 in the third2004 quarter. This increase arises from the following (in thousands):
Increase/ (Decrease) ---------- Vitas depreciation (acquired in 2004) $ 748 Lower depreciation for Service America due largely to lower asset values in 2004 as a result of writing down assets in the fourth quarter of 2003 (106) Lower depreciation for the Plumbing and Drain Cleaning segment due to lower depreciation on service vehicles due to recent declines in capital outlays (105) ----- Total $ 537 =====
Page 19 of 26 The payout of awards under the 2002 Executive Long-Term Incentive Plan ("LTIP") in the first quarter of 20022004 is due to $2,983,000the attainment of the target stock price under the LTIP during January 2004. In February the Compensation/Incentive Committee of the Board of capital stock). The Directors ("CIC")approved a payout under the LTIP in the 2003 quarter. Ofaggregate amount of $7.8 million ($2.8 million in cash and 84,633 shares of pretax expense of this decline, $163,000 relates to theaward, including payroll taxes and benefit costs was $275,000 for Service America segment and $278,000 relates to$8,783,000 for the Plumbing and Drain Cleaning segment. Both reductions were primarily attributable to reduced depreciation on service vehicles, resulting from recent declines in capital outlays. Income from operations declined $3,003,000 (55.9%)$1,230,000 from $5,370,000$2,384,000 in the thirdfirst quarter of 20022003 to $2,367,000$1,154,000 in the thirdfirst quarter of 2003. Substantially all of this2004. The decline occurred within the Plumbing and Drain Cleaning segment. Of this decline, $1,521,000 was attributable to the increase in deferred compensation expense (which is completely offset in the "other income" line of the statement of income). Higher advertising expenses, higher call center expenses and higher legal fees in the 2003 quarter contributed significantly to the decline in income from operations.comprises (in thousands):
Increase/ (Decrease) ---------- Cost of the LTIP in 2004 $(9,058) Income from operations of Vitas (acquired in 2004) 4,487 Severance charges for officer in 2003 3,627 Higher gross profit of Plumbing and Drain Cleaning segment due primarily to increase in service revenues 2,579 Increase in yellow pages advertising costs (primarily Plumbing and Drain Cleaning) (1,880) Unfavorable market adjustments to deferred compensation liabilities in 2004 versus favorable adjustments in 2003 - related to gains and losses on the assets held in benefit trusts (1,648) All other 663 ------- Total $(1,230) =======
Interest expense, substantially all of which is incurred as Unallocated Investing and Financing Income and Expense-net, declinedincome/expense, increased from $709,000$807,000 in the thirdfirst quarter of 20022003 to $487,000$2,905,000 in the 20032004 quarter. This declineincrease is primarily attributabledue to lowerhigher debt levels in 20032004 as the result of using cash proceeds fromborrowing $335 million to fund the saleacquisition of Patient Care lateVitas in 2002February 2004. The loss on extinguishment of debt represents the make-whole penalty on the retirement of our previous senior debt due 2005 through 2009. We retired this debt early, to pay downfacilitate obtaining financing for the Company's revolving line of credit. Page 17 of 26Vitas acquisition. Other income which includes a $1,846,000 gain on the redemption of Vitas preferred stock in 2003, increased $2,781,000declined $2,683,000 in the thirdfirst quarter of 20032004 versus the thirdfirst quarter of 2002. Of this increase, $1,521,0002003. The decline is attributable to (in thousands):
Increase/ (Decrease) ---------- Capital gains on the sales of available- for-sale investments in 2003 $(3,544) Favorable market adjustments in 2004 to assets held in employee benefit trusts, versus losses in 2003 1,648 Lack of dividend income from Vitas preferred stock in 2004 (redeemed August 2003) (712) All other (75) ------- Total $(2,683) =======
Page 20 of 26 The above increase in market adjustments for assets held in deferred compensationemployee benefit trusts in the 20032004 quarter (which is entirely offset by higher expenses in the "general and administrative expense"SG&A category of the statement of income). Interestoperations. Our effective income during the third quarter of 2003 declined $633,000 versus 2002 primarily due to the receipt of $816,000 interest on a tax refund in 2002. Income from continuing operations for the third quarter declined $23,000 from $2,936,000 ($.30 per share) in 2002 to $2,913,000 ($.29 per share) in 2003. Income for 2003 included $1,200,000 ($.12 per share) aftertax gain on the redemption of Vitas preferred stock and $328,000 ($.03 per share) aftertax dividend and amortization income from Vitas. Income for 2002 included $629,000 ($.06 per share) aftertax dividend and amortization income from Vitas. Net income for the third quarter declined $3,952,000 from $6,865,000 ($.70 per share) in 2002 to $2,913,000 ($.29 per share) in 2003. Discontinued operations for the 2002 quarter totaled $3,929,000 ($.40 per share), comprising $2,861,000 ($.29 per share) from a tax refund relating to operations discontinued in 1997 and $1,068,000 ($.11 per share) from the operations of Patient Care sold in October 2002. Third Quarter 2003 versus Third Quarter 2002-Segment Results - ------------------------------------------------------------ Data relating to the increase or decrease in service0 revenues and sales and to aftertax earnings as a percent of sales for each segment are set forth below: Service Revenues Aftertax Earnings as a and Sales Percent Percent of Revenues Three Months Ended Increase/(Decrease) (Aftertax Margin) September 30, 2003 vs. 2002 2003 2002 ------------------------- ------------------ ------- ------- Plumbing and Drain Cleaning 5% 2.5% 3.5% Service America (22) 0.4 1.1 Total - 2.2 3.0 The change in aftertax earnings for the third quarter of 2003 versus 2002 is summarized below (in thousands): Increase/ (Decrease) --------- Service America $ (116) Plumbing and Drain Cleaning (518) Unallocated Investing and Financing 611 --------- Income from continuing operations $ (23) ========= Page 18 of 26 The decline in the aftertax earnings and the related decline in the aftertax margin of the Plumbing and Drain Cleaning segment is primarily attributable to higher labor costs, higher call center costs and higher legal expenses during the 2003 quarter. The increase in Unallocated Investing and Financing income/expense is attributable to (in thousands): Gain on the redemption of Vitas preferred stock in August 2003 $ 1,200 Interest income on prior year's tax refund in September 2002 (530) Lower dividend income from Vitas preferred stock in 2003 (315) Interest income in 2003 on the note receivable from the sale of Patient Care in October 2002 176 Other 80 ------- Total $ 611 ======= Nine Months 2003 versus Nine Months 2002 - Consolidated Results The Company's service revenues and sales for the first nine months of 2003 declined 2% versus revenues for the first nine months of 2002. This $5.2 million decline was attributable to the following (dollar amounts in thousands): Increase/(Decrease) Amount Percent ------- ------- Service America Service contracts $(6,669) (19.2)% Demand services (2,551) (21.3) Plumbing and Drain Cleaning Plumbing 1,661 2.3 Drain cleaning (333) (0.4) Other 2,723 7.5 ------- Total $(5,169) (2.2)% ======= The decline in Service America's revenues is attributable to selling insufficient new service contracts to replace contracts canceled or not renewed. The annualized value of contracts in place during the first nine months of 2003 was 20% lower than the 2002 period. The decline in service contracts in place was largely responsible for the decline in demand services in 2003. The increase in the plumbing revenues for the first nine months of 2003 versus 2002 is entirely attributable to an increase in the number of jobs performed. The decline in drain cleaning revenues for the first nine months of 2003 versus 2002 comprise a 3.2% decrease in the number of jobs partially offset by a 2.9% increase in the average price per job. The increase in other revenues for the first nine months of 2003 versus 2002 is attributable to increases in industrial and municipal sales and contractor operations. Page 19 of 26 The consolidated gross margin was 40.9% in the first nine months of 2003 and 40.7% in the 2002 period. On a segment basis, the Plumbing and Drain Cleaning segment's gross marginrate declined from 44.5% in the first nine months of 2002 to 43.8% in the first nine months of 2003, primarily as the result of high wages in 2003. Service America's gross margin increased slightly from 25.5% in the 2002 nine-month period to 25.7% in the 2003 nine-month period. General and administrative expenses for the first nine months of 2003 were $45,194,000, an increase of $8,495,000 (23.1%) versus the first nine months of 2002. Expenses for the 2003 period include a $3,627,000 charge from severance for a corporate officer in March 2003. In addition, $2,171,000 of this increase was attributable to recording market gains on assets of deferred compensation trusts in the first nine months of 2003 versus a small loss in such assets in 2002 (all within the Plumbing and Drain Cleaning segment). These gains and losses are included in other income with an equivalent charge or credit to general and administrative expenses for the change in the related deferred compensation liability. The remainder of the increase is primarily attributable to higher expenses in the Plumbing and Drain cleaning segment as the result of higher legal expenses during the 2003 period and normal salary and wage increases during 2003. Selling and marketing expenses for the first nine months of 2003 were $31,560,000, an increase of $119,000 (0.4%) versus the restated expense for the first nine months of 2002. Selling and marketing expenses of the Plumbing and Drain Cleaning segment increased $1,256,000, 4.7% in the 2003 period, largely as the result of higher call center expenses in 2003. Service America's selling and marketing expenses declined $1,138,000 (24.0%) in 2003, primarily as the result of the reduction in the number of employees. Depreciation expense for the first nine months of 2003 declined $1,377,000 (13.2%) from $10,402,000 in the first nine months of 2002 to $9,025,000 in the 2003 period. $621,000 of this decline relates to the Service America segment and $756,000 relates to the Plumbing and Drain Cleaning segment. Both reductions were primarily attributable to reduced depreciation on service vehicles, resulting from recent declines in capital outlays. Income from operations declined $8,938,000 (51.8%) from $17,269,000 in the first nine months of 2002 to $8,331,000 in the first nine months of 2003. Most of this decline occurred within the Plumbing and Drain Cleaning segment. The previously mentioned severance charge39.1% in the first quarter of 2003 accounted for $3,627,000 of the decline while $2,171,000 of the decline was attributable to the increase in deferred compensation expense (which is completely offset in the "other income" line of the statement of income). Higher call center expenses and higher legal fees in the 2003 period contributed significantly to the decline in income from operations. Interest expense, substantially all of which is included in Unallocated Investing and Financing Income and Expense-net, declined from $2,245,00014.2% in the first nine monthsquarter of 2002 to $1,625,000 in the 2003 period.2004. This decline is primarily attributable to lower debt levels in 2003 as the result of using cash proceeds from the sale of Patient Care in 2002 to pay down the Company's revolving line of credit. Page 20 of 26 Other income increased $5,956,000 in the first nine months of 2003 versus the first nine months of 2002. This increase is primarily attributable to larger capital gains on the sales and redemption of available-for-sale investments ($5,390,000 in the first nine months of 2003 versus $1,141,000 in 2002) and the increase in market adjustments for assets held in deferred compensation trusts ($2,171,000) in the 2003 period (which is entirely offset in the "general and administrative expense" category of the statement of income). The Company's effective income tax rate increased from 36.2% in the first nine months of 2002 to 37.6% in the first nine months of 2003. This is primarily attributabledue largely to the lack of a state incomeand local tax benefit on corporate overhead, interest expenses and the severanceloss on extinguishment of debt in 2004. Equity in the loss of Vitas for 2004 represents the Company's 37% share of Vitas' loss for the period from January 1, 2004 through February 23, 2004, prior to our acquiring a controlling interest in Vitas. Vitas incurred aftertax expenses aggregating $20,930,000 related to the sale of its business to the Company. The Company's aftertax share of these charges incurred in 2003. Income from continuing operationswas $4,621,000. The net loss for the first nine months declined $1,728,000 from $11,498,000quarter of 2004 was $7,110,000 ($1.17.65 per share and $1.16share) as compared with net income of $3,557,000 ($.36 per diluted share) in 2002 to $9,770,000 ($.99 per share and $.98 per diluted share) in 2003. EarningsThe net loss for 2004 included aftertax charges for the first nine monthscost of 2003 included an aftertax severance charge of $2,358,000the LTIP payout ($.245,894,000 or $.54 per share), aftertax capital gains on the sales and redemptionsCompany's share of investments of $3,351,000Vitas' sale transaction expenses ($.344,621,000 or $.42 per share) and aftertax dividend and amortizationthe loss on the retirement of the Company's senior debt ($2,164,000 or $.20 per share. Net income in 2003 includes the cost of $1,585,000corporate severance charges ($.16 per share). Earnings for 2002 included aftertax dividend and amortization income of $1,886,000 ($.192,358,000 or $.24 per share) and aftertax capital gains on the sales of available-for-sale investments of $775,000 ($.082,151,000 or $.22 per share). Net income for the first nine months declined $7,648,000 from $17,418,000 ($1.77 per share and $1.76 per diluted share) in 2002 to $9,770,000 ($.99 per share and $.98 per diluted share) in 2003. Discontinued operations for the 2002 period totaled $5,920,000 ($.60 per share), comprising $2,861,000 ($.29 per share) from a tax refund relating to operations discontinued in 1997 and $3,059,000 ($.31 per share) from the operations of Patient Care sold in October 2002. Nine Months 2003 versus Nine Months 2002FIRST QUARTER 2004 VERSUS FIRST QUARTER 2003-SEGMENT RESULTS - Segment Results - ---------------------------------------------------------- Data relating to the increase or decrease in service revenues and sales and to aftertax earnings as a percent of sales for each segment are set forth below: Service Revenues Aftertax Earnings as a and Sales Percent Percent of Revenues Nine Months Ended Increase/(Decrease) (Aftertax Margin) September 30, 2003 vs. 2002 2003 2002 ------------------------ ------------------ ----- ----- Plumbing and Drain Cleaning 2 % 2.9% 4.9% Service America (20) 0.3 1.2 Total (2) 2.5 4.1------------------------------------------------------------ The change in aftertax earnings for the first nine monthsquarter of 2004 versus the first quarter of 2003 versus 2002 is summarized belowdue to (in thousands): Increase/ (Decrease) ---------- Service America $ (427) Plumbing and Drain Cleaning (3,566) Unallocated Investing and Financing 2,265 --------- Income from continuing operations $ (1,728) ========= Page 21 of 26
Increase/ (Decrease) ---------- Earnings of Vitas, acquired in 2004 $ 2,597 Decline in the Plumbing and Drain Cleaning segment earnings/(loss) (2,868) Increase in Service America's earnings 106 Equity in the loss of Vitas in 2004 versus dividend income in 2003 (4,734) Loss on extinguishment of debt in 2004 (2,164) Capital gains on the sales of available- for-sale investments in 2003 (2,151) Increase in unallocated investing income/ (expense) (1,453) -------- Decline in net income/(loss) $(10,667) ========
The decline in the aftertax earnings of Service America during the first nine months of 2003 versus 2002 is attributable largely to the negative impact of leverage (relatively fixed general and administrative expenses during a period of declining revenues). The decline in the aftertax earnings and the related decline in the aftertax marginearnings/(loss) of the Plumbing and Drain Cleaning segment includes the cost of the LTIP in 2004 ($5,724,000 net of income taxes) and the cost of corporate severance in 2003 ($2,358,000 net of income taxes). Service America's earnings for 2004 includes the cost of the LTIP in 2004 ($170,000 net of income taxes). Equity in the loss of Vitas (prior to February 24, 2004) includes the Company's aftertax share of Vitas' sale transaction expenses in 2004 ($4,621,000 net of income taxes). The increase in aftertax unallocated investing income and expense is attributable primarily attributable to higher interest expense in 2004, as a severance charge incurredresult of incurring additional debt to fund the Vitas acquisition. Page 21 of 26 ' For March 2004, the first full month of operations under Roto-Rooter ownership, Vitas' service revenues and operating profit increased 23% and 24%, respectively, versus results for March 2003. Driving these increases was an increase in average daily census ("ADC") in March 2004 to 8,273, an increase of 18% versus ADC for March 2003. To provide background in analyzing the quarterly operation of the Vitas segment during 2004, we are providing the following financial and operating data of Vitas, prepared from Vitas' historical financial records, for each of the five quarters in the 15-month period ended March 31, 2004 (in thousands, except percentages, days and dollars per day):
2003 -------------------------------------------------------------------------- First Second Third Fourth Total Quarter Quarter Quarter Quarter Year --------- --------- --------- --------- --------- STATEMENT OF OPERATIONS Service revenues and sales $ 100,182 $ 106,245 $ 113,528 $ 121,062 $ 441,017 --------- --------- --------- --------- --------- Cost of services provided and goods sold (excluding depreciation) 80,919 82,684 88,373 93,214 345,190 Selling, general and administrative expenses 11,585 13,557 13,894 13,994 53,030 Costs related to sale of business -- -- -- 1,541(b) 1,541(b) Depreciation 1,428 1,483 1,244 1,385 5,540 --------- --------- --------- --------- --------- Total costs and expenses 93,932 97,724 103,511 110,134 405,301 --------- --------- --------- --------- --------- Income/(loss) from operations 6,250 8,521 10,017 10,928 35,716 Interest expense (1,344) (1,322) (1,843) (1,744) (6,253) Loss on extinguishment of debt -- -- (4,117)(c) -- (4,117)(c) Other income--net 150 203 168 162 683 --------- --------- --------- --------- --------- Income/(loss) before income taxes 5,056 7,402 4,225 9,346 26,029 Income taxes (2,015) (2,963) (1,644) (3,833) (10,455) --------- --------- --------- --------- --------- Net income/(loss) $ 3,041 $ 4,439 $ 2,581 $ 5,513 $ 15,574 ========= ========= ========= ========= ========= EBITDA (e) Net income/(loss) $ 3,041 $ 4,439 $ 2,581 $ 5,513 $ 15,574 Add/(deduct) Interest expense 1,344 1,322 1,843 1,744 6,253 Income taxes 2,015 2,963 1,644 3,833 10,455 Depreciation 1,428 1,483 1,244 1,385 5,540 Amortization 6 7 6 7 26 --------- --------- --------- --------- --------- EBITDA $ 7,834 $ 10,214 $ 7,318 $ 12,482 $ 37,848 ========= ========= ========= ========= =========
First Quarter 2004 (a) ------------------------------ January 1 to February 24 to February 23 March 31 ------------ -------------- STATEMENT OF OPERATIONS Service revenues and sales $ 72,870 $ 51,112 --------- --------- Cost of services provided and goods sold (excluding depreciation) 58,848 40,486 Selling, general and administrative expenses 8,186 5,391 Costs related to sale of business 24,956(d) -- Depreciation 836 748 --------- --------- Total costs and expenses 92,826 46,625 --------- --------- Income/(loss) from operations (19,956) 4,487 Interest expense (919) (28) Loss on extinguishment of debt (4,497)(d) -- Other income--net 41 31 --------- --------- Income/(loss) before income taxes (25,331) 4,490 Income taxes 6,996 (1,893) --------- --------- Net income/(loss) $ (18,335) $ 2,597 ========= ========= EBITDA (e) Net income/(loss) $ (18,335) $ 2,597 Add/(deduct) Interest expense 919 28 Income taxes (6,996) 1,893 Depreciation 836 748 Amortization 4 323 --------- --------- EBITDA $ (23,572) $ 5,589 ========= =========
- -------------------------------------------------------- (a) We acquired Vitas on February 24, 2004 and recorded estimated purchase accounting adjustments to the value of Vitas' assets as of that date. Amounts for the first quarter of 2004 include the combined operations of Vitas prior to and after acquisition by the Company on February 24, 2004. Amortization of such adjustments for the February 24, 2004 to March 31, 2004 period totaled $202,000 for increased depreciation and $327,000 for Amortization of purchase accounting adjustments for the February 24, 2004 to March 31, 2004 period totaled $202,000 for increased depreciation increased amortization of identifiable intangible assets. and $327,000 for increased amortization of intangible assets. (b) Costs related to sale of business incurred in 2003 for a corporate officerinclude legal and other professional fees amounting to $1,541,000 pretax (or $925,000 aftertax). (c) Loss on extinguishment of debt totaled $4,117,000 ($2,358,000)2,470,000 aftertax) and represents the cost of writing off deferred issuance costs at the time Vitas refinanced its debt in the third quarter of 2003. (d) Costs related to the sale of Vitas totaled $29,453,000 pretax ($20,930,000 aftertax). The remainder of the decline in this segment's earnings is attributable to higher call centerSuch costs include legal and professional fees, severance costs and higher legal expenses duringa loss on writing off deferred debt issuance costs. (e) EBITDA is income before interest expense, income taxes, depreciation and amortization. We use EBITDA, in addition to net income, income/(loss) from operations and cash flow from operating activities, to assess our performance and believe it is important for investors to be able to evaluate us using the 2003 period. The increasesame measures used by management. We believe that EBITDA is an important supplemental measure of operating performance because it provides investors with an indication of our ability to fund our operating capital expenditures and debt service requirements through earnings. We also believe that EBITDA is a supplemental measurement tool used by analysts and investors to help evaluate a company's overall operating performance by including only transactions related to core cash operating business activities. EBITDA as calculated by us is not necessarily comparable to similarly titled measures reported by other companies. In addition, EBITDA is not prepared in Unallocated Investing and Financing income/expense-net is attributable to larger aftertax capital gainsaccordance with accounting principles generally accepted in the 2003 period ($3,351,000 in 2003 versus $775,000 in 2002). Recent Accounting Statements - ---------------------------- In August 2001,United States ("GAAP"), and should not be considered as alternatives for net income, income from operations net cash provided by operating activities or our other financial information determined under GAAP, and should not be considered as measure of our profitability or liquidity. We believe the Financial Accounting Standards Board ("FASB") approvedline on our consolidated statement of operations entitled net income/(loss) is the issuancemost directly comparable GAAP measure to EBITDA. EBITDA, as calculated above includes interest income, loss on extinguishment of Statementdebt and costs related to the sale of Financial Accounting Standards ("SFAS")No. 143, Accounting for Asset Retirement Obligations. This statement became effective for fiscal years beginning after June 15, 2002, and requires recognizing legal obligations associated with the retirement of tangible long-lived assets that result from the acquisition, construction, development or normal operation of a long-lived asset. SinceVitas to the Company has no material asset retirement obligations, the adoption of SFAS No. 143 in 2003 did not have a material impact on Roto-Rooter, Inc.'s financial statements. In July 2002, the FASB approved the issuance of SFAS No. 146, Accounting for Costs Associated with Exit or Disposal Activities. Generally, SFAS No. 146 stipulates that defined exit costs (including restructuring and employee termination costs) are to be recorded on an incurred basis rather than on a commitment basis, as is presently required. This statement is effective for exit or disposal activities initiated after December 31, 2002. The adoption of SFAS No. 146 in 2003 did not have a material impact on Roto-Rooter, Inc.'s financial statements. In November 2002, the FASB approved the issuance of FASB interpretation ("FIN") No. 45, Guarantor's Accounting and Disclosure for Guarantees, Including Indirect Guarantees of Indebtedness of Others. The initial recognition and initial measurement provisions of the Interpretation are applicable to guarantees issued or modified after December 31, 2002. The adoption of FIN No. 45 in 2003 did not have a material impact on Roto-Rooter, Inc.'s financial statements. In December 2002, the FASB issued SFAS No. 148, Accounting for Stock-Based Compensation--Transition and Disclosure. It is effective for annual periods ending, and for interim periods beginning, after December 15, 2002. Because the Company uses Accounting Principles Board Opinion No. 25, Accounting for Stock Issued to Employees, to account for stock-based compensation, the adoption of SFAS No. 148 in 2003 did not have a material impact on Roto-Rooter, Inc.'s financial statements.follows (in thousands):
2003 First Quarter 2004 ----------------------------------------------------------- ------------------------------ First Second Third Fourth Total January 1 to February 24 to Quarter Quarter Quarter Quarter Year February 23 March 31 ------- ------- ------- ------- ------- ------------ -------------- Interest income $ 150 $ 203 $ 168 $ 162 $ 683 $ 41 $ 31 Loss on extinguishment of debt -- -- 4,117 -- 4,117 4,497 -- Costs related to sale of business -- -- -- 1,541 1,541 24,956 --
Page 22 of 26 In January 2003, the FASB approved the issuance
2003 -------------------------------------------------------------------- 2004 First Second Third Fourth Total First Quarter Quarter Quarter Quarter Year Quarter ----------- ----------- ----------- ----------- ----------- ----------- OPERATING STATISTICS Net revenue Homecare $ 67,489 $ 72,457 $ 77,807 $ 83,580 $ 301,333 $ 83,241 Inpatient 16,949 17,307 17,009 17,343 68,608 18,778 Continuous care 15,744 16,481 18,712 20,139 71,076 21,963 ----------- ----------- ----------- ----------- ----------- ----------- Total $ 100,182 $ 106,245 $ 113,528 $ 121,062 $ 441,017 $ 123,982 =========== =========== =========== =========== =========== =========== Net revenue as a percent of total Homecare 67.4% 68.2% 68.5% 69.0% 68.3% 67.1% Inpatient 16.9 16.3 15.0 14.3 15.6 15.1 Continuous care 15.7 15.5 16.5 16.7 16.1 17.8 ----------- ----------- ----------- ----------- ----------- ----------- Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% =========== =========== =========== =========== =========== =========== Average daily census ("ADC") (days) Homecare 3,543 3,764 3,982 4,195 3,873 4,341 Nursing home 2,658 2,746 2,942 3,046 2,849 2,935 ----------- ----------- ----------- ----------- ----------- ----------- Routine homecare 6,201 6,510 6,924 7,241 6,722 7,276 Inpatient 349 349 342 341 345 372 Continuous care 328 339 377 398 361 449 ----------- ----------- ----------- ----------- ----------- ----------- Total 6,878 7,198 7,643 7,980 7,428 8,097 =========== =========== =========== =========== =========== =========== Average length of stay (days) Homecare 72.0 74.1 74.6 78.3 74.8 79.0 Nursing home 87.0 90.4 84.0 94.5 89.1 90.0 Inpatient 21.3 17.7 22.2 23.8 21.4 19.2 Continuous care 18.2 18.9 18.8 19.5 18.9 17.6 Total 54.1 55.4 54.7 59.0 55.8 55.7 Median length of stay (days) 11.0 12.0 12.0 12.0 12.0 11.0 ADC by major diagnosis Neurological 28.5% 28.4% 29.1% 29.9% 29.0% 30.3% Cancer 26.8 26.0 25.2 24.5 25.6 23.8 Cardio 14.2 14.4 13.9 13.8 14.0 14.3 Respiratory 7.2 7.5 7.4 7.3 7.4 7.5 Other 23.3 23.7 24.4 24.5 24.0 24.1 ----------- ----------- ----------- ----------- ----------- ----------- Total 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% =========== =========== =========== =========== =========== =========== Direct patent care margins (f) Routine homecare 47.7% 50.1% 50.2% 49.8% 49.4% 48.8% Inpatient 22.3 22.4 23.2 22.3 22.6 27.1 Continuous care 23.5 21.4 21.2 23.1 22.2 19.2 Homecare margin drivers (dollars per patient day) Labor costs $ 43.41 $ 39.92 $ 39.90 $ 42.71 $ 41.47 $ 44.03 Drug costs 8.86 8.93 8.74 8.74 8.81 8.64 Home medical equipment 5.75 5.64 5.60 5.75 5.69 5.72 Medical supplies 1.86 1.70 1.80 1.72 1.77 1.93 Inpatient margin drivers (dollars per patient day) Labor costs $ 194.03 $ 188.47 $ 191.57 $ 209.54 $ 195.88 $ 198.24 Continuous care margin drivers (dollars per patient day) Labor costs $ 391.51 $ 397.23 $ 402.75 $ 410.49 $ 401.09 $ 421.74 Bad debt expense as a percent of revenues 1.3% 1.3% 1.3% 1.2% 1.3% 1.2% Accounts receivable -- days of revenue outstanding 40.2 37.4 34.2 36.8 36.8 36.4
- ------------------ (f) Amounts exclude indirect patient care costs. Page 23 of FIN No. 46 ("FIN 46"), Consolidation of Variable Interest Entities, an interpretation of Accounting Research Bulletin Number 51 ("ARB 51"), "Consolidated Financial Statements." This Interpretation clarifies the application of the majority voting interest requirement of ARB 51 to certain types of variable interest entities ("VIE's") that do not have the characteristics of a controlling financial interest or do not have sufficient equity at risk for the entity to finance its activities without additional subordinated financial support from other parties. The controlling financial interest may be achieved through arrangements that do not involve voting interests. FIN 46 is effective immediately for variable interests created or obtained after January 31, 2003. As amended by FASB Staff Position ("FSP") Number 46-6, FIN 46 is effective for variable interests in a VIE created before February 1,2003 at the end of the first interim or annual period ending after December 15, 2003. The Company adopted the disclosure provisions of this Interpretation in the first quarter of 2003 and will adopt the remaining provisions in the fourth quarter of 2003. The FASB is currently proposing modifications and issuing FSP's that change and clarify FIN 46. These modifications and FSP's, when finalized, could impact the Company's analysis of the applicability of FIN 46 to entities that are franchisees and independent contractors to the Plumbing and Drain Cleaning segment. The Company does not possess ownership interests in its franchisees or independent contractors. While management will continue to monitor and analyze its franchisee and independent contractor relationships, at this time it does not believe that implementation of the remaining provisions of FIN 46 will materially impact the Company's financial statements. In May 2003, the FASB approved the issuance of SFAS No. 150, Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity. As a result of the issuance of this pronouncement, the Company now reports the mandatorily redeemable convertible preferred securities of the Chemed Capital Trust as a noncurrent liability rather than in the "mezzanine" (i.e., between liabilities and equity) as reported previously. This reclassification does not affect the Company's compliance with its debt covenants. The adoption of this statement did not impact the statement of income. Safe Harbor Statement under the Private Securities Litigation Reform Act of26 SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 Regarding Forward-Looking InformationREGARDING FORWARD-LOOKING INFORMATION - --------------------------------------------------------------------------------------------------------------------- In addition to historical information, this report contains forward-looking statements and performance trends that are based upon assumptions subject to certain known and unknown risks, uncertainties, contingencies and other factors. Variances in any or all of the risks, uncertainties, contingencies, and other factors from the Company's assumptions could cause actual results to differ materially from these forward-looking statements and trends. The Company's ability to deal with the unknown outcomes of these events, many of which are beyond the control of the Company, may affect the reliability of its projections and other financial matters. Page 23 of 26 ItemITEM 4. Controls and ProceduresCONTROLS AND PROCEDURES The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in the Company's Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms, and that such information is accumulated and communicated to the Company's management to allow timely decisions regarding required disclosure. The Company recently carried out an evaluation, under the supervision of the Company's President and Chief Executive Officer, and with the participation of the Executive Vice President and TreasurerChief Financial Officer and the Vice President and Controller, of the effectiveness of the design and operation of the Company's disclosure controls and procedures pursuant to Exchange Act Rules 13a-14/15d-14(a). Based upon the foregoing, the Company's President and Chief Executive Officer, Executive Vice President and TreasurerChief Financial Officer and Vice President and Controller concluded that as of the date of this report the Company's disclosure controls and procedures are effective in timely alerting them to material information relating to the Company and its consolidated subsidiaries required to be included in the Company's Exchange Act reports. There have been no significant changes in internal control over financial reporting during the quarter ended September 30, 2003.March 31, 2004. Page 24 of 26 PART II OTHER INFORMATION ItemITEM 6. Exhibits and Reports on FormEXHIBITS AND REPORTS ON FORM 8-K (a) Exhibits -------- Exhibit No. Description ----------- ----------- 31.1 Certification by Kevin J. McNamara pursuant to Rule 13A - 14 of the Exchange Act of 1934. 31.2 Certification by Timothy S. O'TooleDavid P. Williams pursuant to Rule 13A - 14 of the Exchange Act of 1934. 31.3 Certification by Arthur V. Tucker, Jr. pursuant to Rule 13A - 14 of the Exchange Act of 1934. 99.132.1 Certification by Kevin J. McNamara pursuant to Section 906 of the Sarbanes- OxleySarbanes-Oxley Act of 2002. 99.232.2 Certification by Timothy S. O'TooleDavid P. Williams pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 99.332.3 Certification by Arthur V. Tucker, Jr. pursuant to Section 906 of the Sarbanes- OxleySarbanes-Oxley Act of 2002. Page 25 of 26 (b) Reports on Form 8-K -A------------------- - A Current Report on Form 8-K, dated August 29, 2003,February 5, 2004 was filed August 29, 2003. The report includes the Company's announcement of signing a letter of intent to acquire the franchise operations in Orange County and San Diego, California; Eugene, Portland, and Salem, Oregon; Salt Lake City, Provo, and Park City, Utah; Phoenix and Tucson, Arizona; and Dallas and El Paso, Texas. -A Current Report on Form 8-K, dated October 16, 2003, was filed October 21, 2003.February 6, 2004. The report includes the Company's earnings announcement for the third quarter. -Afourth quarter and the year ended December 31, 2003. - A Current Report on Form 8-K/A, October 14, 2003 was filed February 23, 2004. The report amends the Company's Report on Form 8-K/A, filed on December 19, 2003. - A Current Report on Form 8-K, dated October 14, 2003,February 24, 2004 was filed October 29, 2003.February 24, 2004. The report discloseddiscloses that the Company's exercise of Warrants A and B to purchase 4,158,000 sharesCompany completed the acquisition of Vitas for $18.0 million in cash. -AHealthcare Corporation. - A Current Report on Form 8-K, dated October 31, 2003,April 7, 2004, was filed November 3, 2003.April 7, 2004. The report includes the Company's press release announcingannouncement to optionally redeem its intent to restateConvertible Junior Subordinated Debentures due 2030 and all shares of Convertible Preferred Trust Securities and Common Securities of the Chemed Capital Trust. - A Current Report on Form 8-K, dated May 4, 2004, was filed May 4, 2004. The report includes the Company's earnings announcement for the period January 1, 1998 through September 30, 2003 to recognize Yellow Pages advertising expense when the directories are first placed in circulation.quarter. Page 25 of 26 SIGNATURES Pursuant to the requirements of the Securities and Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. Roto-Rooter, Inc. ----------------- (Registrant) Dated: November 14, 2003May 10, 2004 By /s/ Kevin J. McNamara ----------------- ------------------------------------- ----------------------- Kevin J. McNamara (President and Chief Executive Officer) Dated: November 14, 2003May 10, 2004 By /s/ Timothy S. O'Toole ----------------- ---------------------- Timothy S. O'Toole (Executive ViceDavid P. Williams ---------------- ----------------------- David P. Williams (Vice President and Treasurer)Chief Financial Officer) Dated: November 14, 2003May 10, 2004 By /s/ Arthur V. Tucker, Jr. ----------------- ---------------------------------------- ----------------------- Arthur V. Tucker, Jr. (Vice President and Controller) Page 26 of 26