UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 20202021
Or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number 001-5424
dal-20210331_g1.jpg
DELTA AIR LINES, INC.
(Exact name of registrant as specified in its charter)
Delaware58-0218548
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
Post Office Box 20706
Atlanta, Georgia30320-6001
(Address of principal executive offices)(Zip Code)
Registrant's telephone number, including area code: (404) 715-2600

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $0.0001 per shareDALNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer Non-accelerated filer 
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes No
Number of shares outstanding by each class of common stock, as of March 31, 2020:2021:
Common Stock, $0.0001 par value - 637,836,206639,661,387 shares outstanding
This document is also available through our website at http://ir.delta.com/.






Table of Contents
Page




Forward Looking Statements
Unless otherwise indicated or the context otherwise requires, the terms "Delta," "we," "us" and "our" refer to Delta Air Lines, Inc. and its subsidiaries.

FORWARD-LOOKING STATEMENTS

Statements in this Form 10-Q (or otherwise made by us or on our behalf) that are not historical facts, including statements about our estimates, expectations, beliefs, intentions, projections or strategies for the future, may be "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from historical experience or our present expectations. Known material risk factors applicable to Delta are described in "Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 20192020 ("Form 10-K") and "Item 1A. Risk Factors" of Part II of this Form 10-Q,, other than risks that could apply to any issuer or offering. All forward-looking statements speak only as of the date made, and we undertake no obligation to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date of this report.report except as required by law.

Delta Air Lines, Inc. 2021 March Form 10-Q                                 1



REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of
Delta Air Lines, Inc.

Results of Review of Interim Financial Statements

We have reviewed the accompanying consolidated balance sheet of Delta Air Lines, Inc. (the Company) as of March 31, 2020,2021, the related condensed consolidated statements of operations and comprehensive (loss) income,loss, cash flows and stockholders' equity for the three-month periods ended March 31, 20202021 and 2019,2020, and the related notes (collectively referred to as the "condensed consolidated interim financial statements"). Based on our reviews, we are not aware of any material modifications that should be made to the condensed consolidated interim financial statements for them to be in conformity with U.S. generally accepted accounting principles.

We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of December 31, 2019,2020, the related consolidated statements of operations, comprehensive income,loss, cash flows, and stockholders' equity for the year then ended, and the related notes (not presented herein); and in our report dated February 12, 2020,2021, we expressed an unqualified audit opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying consolidated balance sheet as of December 31, 2019,2020, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.

Basis for Review Results

These financial statements are the responsibility of the Company's management. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the SEC and the PCAOB. We conducted our review in accordance with the standards of the PCAOB. A review of interim financial statements consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.



/s/ Ernst & Young LLP
Atlanta, Georgia
April 22, 202015, 2021


Delta Air Lines, Inc. 2021 March Form 10-Q                                 2

Financial Statements

DELTA AIR LINES, INC.
Consolidated Balance Sheets
(Unaudited)
(in millions, except share data)(in millions, except share data)March 31,
2020
December 31,
2019
(in millions, except share data)March 31,
2021
December 31,
2020
ASSETSASSETSASSETS
Current Assets:Current Assets:Current Assets:
Cash and cash equivalentsCash and cash equivalents$5,967  $2,882  Cash and cash equivalents$8,460 $8,307 
Accounts receivable, net of an allowance for uncollectible accounts of $16 and $13 at March 31, 2020 and December 31, 2019, respectively2,280  2,854  
Short-term investmentsShort-term investments5,575 5,789 
Accounts receivable, net of an allowance for uncollectible accounts of $75 and $89Accounts receivable, net of an allowance for uncollectible accounts of $75 and $891,837 1,396 
Fuel inventoryFuel inventory439  730  Fuel inventory457 377 
Expendable parts and supplies inventories, net of an allowance for obsolescence of $90 and $82
at March 31, 2020 and December 31, 2019, respectively
535  521  
Expendable parts and supplies inventories, net of an allowance for obsolescence of $176 and $188Expendable parts and supplies inventories, net of an allowance for obsolescence of $176 and $188371 355 
Prepaid expenses and otherPrepaid expenses and other1,054  1,262  Prepaid expenses and other1,153 1,180 
Total current assetsTotal current assets10,275  8,249  Total current assets17,853 17,404 
Noncurrent Assets:Noncurrent Assets:Noncurrent Assets:
Property and equipment, net of accumulated depreciation and amortization of $17,506 and $17,027 at March 31, 2020 and December 31, 2019, respectively31,644  31,310  
Property and equipment, net of accumulated depreciation and amortization of $17,922 and $17,511Property and equipment, net of accumulated depreciation and amortization of $17,922 and $17,51126,862 26,529 
Operating lease right-of-use assetsOperating lease right-of-use assets5,488  5,627  Operating lease right-of-use assets5,577 5,733 
GoodwillGoodwill9,753  9,781  Goodwill9,753 9,753 
Identifiable intangibles, net of accumulated amortization of $875 and $873 at March 31, 2020
and December 31, 2019, respectively
6,019  5,163  
Identifiable intangibles, net of accumulated amortization of $885 and $883Identifiable intangibles, net of accumulated amortization of $885 and $8836,009 6,011 
Cash restricted for airport constructionCash restricted for airport construction455  636  Cash restricted for airport construction1,223 1,556 
Equity investmentsEquity investments3,684  2,568  Equity investments1,929 1,665 
Deferred income taxes, netDeferred income taxes, net2,306 1,988 
Other noncurrent assetsOther noncurrent assets1,420  1,198  Other noncurrent assets1,571 1,357 
Total noncurrent assetsTotal noncurrent assets58,463  56,283  Total noncurrent assets55,230 54,592 
Total assetsTotal assets$68,738  $64,532  Total assets$73,083 $71,996 
LIABILITIES AND STOCKHOLDERS' EQUITYLIABILITIES AND STOCKHOLDERS' EQUITYLIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities:Current Liabilities:Current Liabilities:
Current maturities of debt and finance leasesCurrent maturities of debt and finance leases$4,337  $2,287  Current maturities of debt and finance leases$2,983 $1,732 
Current maturities of operating leasesCurrent maturities of operating leases768  801  Current maturities of operating leases653 678 
Air traffic liabilityAir traffic liability5,598  5,116  Air traffic liability5,105 4,044 
Accounts payableAccounts payable3,337  3,266  Accounts payable3,432 2,840 
Accrued salaries and related benefitsAccrued salaries and related benefits1,844  3,701  Accrued salaries and related benefits2,182 2,086 
Loyalty program deferred revenueLoyalty program deferred revenue1,099  3,219  Loyalty program deferred revenue2,439 1,777 
Fuel card obligationFuel card obligation1,100  736  Fuel card obligation1,100 1,100 
Other accrued liabilitiesOther accrued liabilities1,309  1,078  Other accrued liabilities2,794 1,670 
Total current liabilitiesTotal current liabilities19,392  20,204  Total current liabilities20,688 15,927 
Noncurrent Liabilities:Noncurrent Liabilities:Noncurrent Liabilities:
Debt and finance leasesDebt and finance leases12,662  8,873  Debt and finance leases26,061 27,425 
Noncurrent air traffic liabilityNoncurrent air traffic liability250 500 
Pension, postretirement and related benefitsPension, postretirement and related benefits8,285  8,452  Pension, postretirement and related benefits10,396 10,630 
Loyalty program deferred revenueLoyalty program deferred revenue5,718  3,509  Loyalty program deferred revenue4,846 5,405 
Noncurrent operating leasesNoncurrent operating leases5,204  5,294  Noncurrent operating leases5,568 5,713 
Deferred income taxes, net1,502  1,456  
Other noncurrent liabilitiesOther noncurrent liabilities1,666  1,386  Other noncurrent liabilities4,792 4,862 
Total noncurrent liabilitiesTotal noncurrent liabilities35,037  28,970  Total noncurrent liabilities51,913 54,535 
Commitments and ContingenciesCommitments and ContingenciesCommitments and Contingencies00
Stockholders' Equity:Stockholders' Equity:Stockholders' Equity:
Common stock at $0.0001 par value; 1,500,000,000 shares authorized, 647,386,115 and 651,731,443
shares issued at March 31, 2020 and December 31, 2019, respectively
—  —  
Common stock at $0.0001 par value; 1,500,000,000 shares authorized, 649,361,047 and 647,352,203
shares issued
Common stock at $0.0001 par value; 1,500,000,000 shares authorized, 649,361,047 and 647,352,203
shares issued
Additional paid-in capitalAdditional paid-in capital11,054  11,129  Additional paid-in capital11,326 11,259 
Retained earnings11,423  12,454  
Accumulated deficitAccumulated deficit(1,605)(428)
Accumulated other comprehensive lossAccumulated other comprehensive loss(7,898) (7,989) Accumulated other comprehensive loss(8,960)(9,038)
Treasury stock, at cost, 9,549,909 and 8,959,730 shares at March 31, 2020 and
December 31, 2019, respectively
(270) (236) 
Treasury stock, at cost, 9,699,660 and 9,169,683 sharesTreasury stock, at cost, 9,699,660 and 9,169,683 shares(279)(259)
Total stockholders' equityTotal stockholders' equity14,309  15,358  Total stockholders' equity482 1,534 
Total liabilities and stockholders' equityTotal liabilities and stockholders' equity$68,738  $64,532  Total liabilities and stockholders' equity$73,083 $71,996 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Delta Air Lines, Inc. 2021 March Form 10-Q                                 3


Financial Statements
DELTA AIR LINES, INC.
Condensed Consolidated Statements of Operations and Comprehensive (Loss) IncomeLoss
(Unaudited)
Three Months Ended March 31,Three Months Ended March 31,
(in millions, except per share data)(in millions, except per share data)20202019(in millions, except per share data)20212020
Operating Revenue:Operating Revenue:Operating Revenue:
PassengerPassenger$7,569  $9,254  Passenger$2,748 $7,569 
CargoCargo152  192  Cargo215 152 
OtherOther871  1,026  Other1,187 871 
Total operating revenue Total operating revenue8,592  10,472   Total operating revenue4,150 8,592 
Operating Expense:Operating Expense:Operating Expense:
Salaries and related costsSalaries and related costs2,771  2,639  Salaries and related costs2,202 2,862 
Aircraft fuel and related taxesAircraft fuel and related taxes1,595  1,978  Aircraft fuel and related taxes1,017 1,595 
Regional carriers expense, excluding fuel902  893  
Ancillary businesses and refineryAncillary businesses and refinery706 219 
Contracted servicesContracted services519 748 
Landing fees and other rentsLanding fees and other rents493 550 
Depreciation and amortizationDepreciation and amortization678  615  Depreciation and amortization492 678 
Contracted services675  632  
Regional carrier expenseRegional carrier expense401 577 
Aircraft maintenance materials and outside repairsAircraft maintenance materials and outside repairs469  476  Aircraft maintenance materials and outside repairs294 469 
Landing fees and other rents467  419  
Passenger servicePassenger service118 273 
Passenger commissions and other selling expensesPassenger commissions and other selling expenses358  427  Passenger commissions and other selling expenses110 398 
Passenger service257  271  
Ancillary businesses and refinery219  351  
Aircraft rentAircraft rent100  102  Aircraft rent104 100 
Profit sharing—  220  
Restructuring chargesRestructuring charges(44)
Government grant recognitionGovernment grant recognition(1,186)
OtherOther511  429  Other322 533 
Total operating expenseTotal operating expense9,002  9,452  Total operating expense5,548 9,002 
Operating (Loss)/Income(410) 1,020  
Operating LossOperating Loss(1,398)(410)
Non-Operating Expense:Non-Operating Expense:Non-Operating Expense:
Interest expense, netInterest expense, net(79) (83) Interest expense, net(361)(79)
Impairments and equity method lossesImpairments and equity method losses(54)(260)
Gain/(loss) on investments, netGain/(loss) on investments, net(112) 100  Gain/(loss) on investments, net262 (112)
Miscellaneous, netMiscellaneous, net(6) (91) Miscellaneous, net36 254 
Total non-operating expense, netTotal non-operating expense, net(197) (74) Total non-operating expense, net(117)(197)
(Loss)/Income Before Income Taxes(607) 946  
Loss Before Income TaxesLoss Before Income Taxes(1,515)(607)
Income Tax Benefit/(Provision)73  (216) 
Income Tax BenefitIncome Tax Benefit338 73 
Net (Loss)/Income$(534) $730  
Net LossNet Loss$(1,177)$(534)
Basic (Loss)/Earnings Per Share$(0.84) $1.10  
Diluted (Loss)/Earnings Per Share$(0.84) $1.09  
Basic Loss Per ShareBasic Loss Per Share$(1.85)$(0.84)
Diluted Loss Per ShareDiluted Loss Per Share$(1.85)$(0.84)
Cash Dividends Declared Per ShareCash Dividends Declared Per Share$0.40  $0.35  Cash Dividends Declared Per Share$$0.40 
Comprehensive (Loss)/Income$(443) $789  
Comprehensive LossComprehensive Loss$(1,099)$(443)
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Delta Air Lines, Inc. 2021 March Form 10-Q                                 4


Financial Statements
DELTA AIR LINES, INC.
Condensed Consolidated Statements of Cash Flows
(Unaudited)

Three Months Ended March 31,Three Months Ended March 31,
(in millions)(in millions)20202019(in millions)20212020
Net Cash Provided by Operating ActivitiesNet Cash Provided by Operating Activities$358  $1,942  Net Cash Provided by Operating Activities$691 $358 
Cash Flows from Investing Activities:Cash Flows from Investing Activities:Cash Flows from Investing Activities:
Property and equipment additions:Property and equipment additions:Property and equipment additions:
Flight equipment, including advance paymentsFlight equipment, including advance payments(629) (1,059) Flight equipment, including advance payments(132)(629)
Ground property and equipment, including technologyGround property and equipment, including technology(308) (301) Ground property and equipment, including technology(306)(308)
Purchase of short-term investmentsPurchase of short-term investments(3,161)
Redemption of short-term investmentsRedemption of short-term investments—  206  Redemption of short-term investments3,371 
Acquisition of strategic investments(2,099) —  
Purchase of equity investmentsPurchase of equity investments(2,099)
Other, netOther, net65  58  Other, net168 65 
Net cash used in investing activitiesNet cash used in investing activities(2,971) (1,096) Net cash used in investing activities(60)(2,971)
Cash Flows from Financing Activities:Cash Flows from Financing Activities:Cash Flows from Financing Activities:
Proceeds from short-term obligationsProceeds from short-term obligations2,882 
Proceeds from long-term obligationsProceeds from long-term obligations924 3,962 
Payments on debt and finance lease obligationsPayments on debt and finance lease obligations(1,238) (1,285) Payments on debt and finance lease obligations(1,775)(1,238)
Repurchase of common stockRepurchase of common stock(344) (1,325) Repurchase of common stock(344)
Cash dividendsCash dividends(260) (233) Cash dividends(260)
Proceeds from short-term obligations2,882  1,750  
Proceeds from long-term obligations3,962  500  
Fuel card obligationFuel card obligation364  (9) Fuel card obligation364 
Other, netOther, net(22) (7) Other, net61 (22)
Net cash provided by/(used in) financing activities5,344  (609) 
Net cash (used in)/provided by financing activitiesNet cash (used in)/provided by financing activities(790)5,344 
Net Increase in Cash, Cash Equivalents and Restricted Cash Equivalents2,731  237  
Net (Decrease)/Increase in Cash, Cash Equivalents and Restricted Cash EquivalentsNet (Decrease)/Increase in Cash, Cash Equivalents and Restricted Cash Equivalents(159)2,731 
Cash, cash equivalents and restricted cash equivalents at beginning of periodCash, cash equivalents and restricted cash equivalents at beginning of period3,730  2,748  Cash, cash equivalents and restricted cash equivalents at beginning of period10,055 3,730 
Cash, cash equivalents and restricted cash equivalents at end of periodCash, cash equivalents and restricted cash equivalents at end of period$6,461  $2,985  Cash, cash equivalents and restricted cash equivalents at end of period$9,896 $6,461 
Non-Cash Transactions:Non-Cash Transactions:Non-Cash Transactions:
Flight and ground equipment acquired under finance leasesFlight and ground equipment acquired under finance leases$184  $ Flight and ground equipment acquired under finance leases$473 $184 
Right-of-use assets acquired under operating leasesRight-of-use assets acquired under operating leases55  274  Right-of-use assets acquired under operating leases20 55 
Other financingsOther financings200 
The following table provides a reconciliation of cash, cash equivalents and restricted cash equivalents reported within the Consolidated Balance Sheets to the total of the same such amounts shown above:The following table provides a reconciliation of cash, cash equivalents and restricted cash equivalents reported within the Consolidated Balance Sheets to the total of the same such amounts shown above:The following table provides a reconciliation of cash, cash equivalents and restricted cash equivalents reported within the Consolidated Balance Sheets to the total of the same such amounts shown above:
March 31,March 31,
(in millions)(in millions)20202019(in millions)20212020
Current assets:Current assets:Current assets:
Cash and cash equivalentsCash and cash equivalents$5,967  $1,910  Cash and cash equivalents$8,460 $5,967 
Restricted cash included in prepaid expenses and otherRestricted cash included in prepaid expenses and other39  57  Restricted cash included in prepaid expenses and other213 39 
Noncurrent assets:Noncurrent assets:Noncurrent assets:
Cash restricted for airport constructionCash restricted for airport construction455  1,018  Cash restricted for airport construction1,223 455 
Total cash, cash equivalents and restricted cash equivalentsTotal cash, cash equivalents and restricted cash equivalents$6,461  $2,985  Total cash, cash equivalents and restricted cash equivalents$9,896 $6,461 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Delta Air Lines, Inc. 2021 March Form 10-Q                                 5


Financial Statements
DELTA AIR LINES, INC.
Consolidated Statements of Stockholders' Equity
(Unaudited)

Common StockAdditional
Paid-In Capital
 Retained
Earnings
Accumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2019652  $—  $11,129  $12,454  $(7,989)  $(236) $15,358  
Net loss—  —  —  (534) —  —  —  (534) 
Dividends declared—  —  —  (257) —  —  —  (257) 
Other comprehensive income—  —  —  —  91  —  —  91  
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, $56.48(1) per share)
 —  29  —  —   (34) (5) 
Stock purchased and retired(6) —  (104) (240) —  —  —  (344) 
Balance at March 31, 2020647  $—  $11,054  $11,423  $(7,898) 10  $(270) $14,309  
Common StockAdditional
Paid-In Capital
Accumulated DeficitAccumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2020647 $$11,259 $(428)$(9,038)$(259)$1,534 
Net loss— — — (1,177)— — — (1,177)
Other comprehensive income— — — — 78 — — 78 
Common stock issued for employee equity awards(1)
— 23 — — (20)
Government grant warrant issuance— — 44 — — — — 44 
Balance at March 31, 2021649 $$11,326 $(1,605)$(8,960)10 $(279)$482 

(1)Treasury shares were withheld for payment of taxes, at a weighted average price per share of $38.35 in the March 2021 quarter.


Common StockAdditional
Paid-In Capital
 Retained
Earnings
Accumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2018688  $—  $11,671  $10,039  $(7,825)  $(198) $13,687  
Net income—  —  —  730  —  —  —  730  
Dividends declared—  —  —  (232) —  —  —  (232) 
Other comprehensive income—  —  —  —  59  —  —  59  
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, 49.75(1) per share)
 —  27  —  —   (35) (8) 
Stock purchased and retired(26) —  (444) (881) —  —  —  (1,325) 
Balance at March 31, 2019664  $—  $11,254  $9,656  $(7,766)  $(233) $12,911  

Common StockAdditional
Paid-In Capital
 Retained
Earnings
Accumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2019652 $$11,129 $12,454 $(7,989)$(236)$15,358 
Net loss— — — (534)— — — (534)
Dividends declared— — — (257)— — — (257)
Other comprehensive income— — — — 91 — — 91 
Common stock issued for employee equity awards(1)
— 29 — — (34)(5)
Stock purchased and retired(6)— (104)(240)— — — (344)
Balance at March 31, 2020647 $— $11,054 $11,423 $(7,898)10 $(270)$14,309 

(1)WeightedTreasury shares were withheld for payment of taxes, at a weighted average price per share.share of $56.48 in the March 2020 quarter.

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Delta Air Lines, Inc. 2021 March Form 10-Q                                 6


Notes to the Consolidated Financial Statements
DELTA AIR LINES, INC.
Notes to the Condensed Consolidated Financial Statements
(Unaudited)

NOTE 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

The accompanying unaudited Condensed Consolidated Financial Statements include the accounts of Delta Air Lines, Inc. and our wholly ownedconsolidated subsidiaries and have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial information. Consistent with these requirements, this Form 10-Q does not include all the information required by GAAP for complete financial statements. As a result, this Form 10-Q should be read in conjunction with the Consolidated Financial Statements and accompanying Notes in our Form 10-K for the year ended December 31, 2019.2020.

Management believes the accompanying unaudited Condensed Consolidated Financial Statements reflect all adjustments, including normal recurring items, considered necessary for a fair statement of results for the interim periods presented.

Due to severe impacts from the global COVID-19 (coronavirus) pandemic and the uncertain pace of recovery, seasonal variations in the demand for air travel, the volatility of aircraft fuel prices and other factors, operating results for the three months ended March 31, 20202021 are not necessarily indicative of operating results for the entire year.

We reclassified certain prior period amounts to conform to the current period presentation. Unless otherwise noted, all amounts disclosed are stated before consideration of income taxes.

Recent Accounting StandardsRegional Carrier Expense

Credit Losses. In 2016, the Financial Accounting Standards BoardWe previously allocated certain costs (such as landing fees and other rents, salaries and related costs and contracted services) to regional carrier expense in our Condensed Consolidated Statements of Operations and Comprehensive Loss ("FASB"income statement") issued Accounting Standards Update ("ASU") No. 2016-13, "Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Lossesbased on Financial Instruments." Under this ASU, an entity is required to utilize an "expected credit loss model" on certain financial instruments, including trade and financing receivables. This model requires consideration of a broader range of reasonable and supportable information and requires an entity to estimate expected credit losses over the lifetime of the asset. We adopted this standard effective January 1, 2020 and due to the COVID-19 pandemic, we recorded reserves against certain of our outstanding financial instruments that were not material individually orrelevant statistics (such as passenger counts). Beginning in the aggregate.


NOTE 2. IMPACT OF THE COVID-19 PANDEMIC

The unprecedented and rapid spread of COVID-19 and the related travel restrictions and social distancing measures implemented throughout the world have significantly reduced demand for air travel. After initially impacting our service to China beginning in January, the spread of the virus and the resulting global pandemic next affected the majority of our international network and ultimately our domestic network. Beginning in March large public events were cancelled, governmental authorities began imposing restrictions on non-essential activities, businesses suspended travel and popular leisure destinations temporarily closed to visitors. Certain countries that are key markets for our business have imposed bans on international travelers for specified periods or indefinitely.

As a result, demand for travel declined at an accelerated pace, which has had an unprecedented and materially adverse impact on our revenues and financial position. The length and severity of the reduction in demand due to the pandemic is uncertain; accordingly, we expect the adverse impact to grow in the June 2020 quarter. While2021 quarter we are planning for a modest demand recovery beginningno longer performing this allocation and have reclassified the costs presented in the September 2020 quarter, the exact timing and pace of the recovery is uncertain given the significant impact of the pandemic on the overall U.S. and global economy. Our forecasted expense management and liquidity measures may be modified as we clarify the demand recovery timing.

See Note 3, "Revenue Recognition," for discussion of the recognition of passenger revenue, our air traffic liability and ticket breakage assumptions.

7


In response to these developments, we have implemented measures to focus on the safety of our customers and employees, while at the same time seeking to mitigate the impact on our financial position and operations. These measures include, but are not limited to, the following:

Taking Care of our Customers and Employees. The safety of our customers and employees continues to be our primary focus. As the COVID-19 pandemic has developed, we have taken numerous steps to help customers and employees practice social distancing on the ground and in the air in keeping with current health-expert recommendations:
Adopting new cleaning procedures on all flights, including disinfectant electrostatic spraying on all aircraft overnight and sanitizing high-touch areas like tray tables, entertainment screens, armrests and seat-back pockets before boarding.
Taking steps to help employees and customers practice social distancing, including blocking middle seats, pausing automatic upgrades, modifying our boarding process and moving to essential meal service only.
Extending 2020 Medallion Status an additional year, rolling Medallion Qualification Miles into 2021 and extending Delta SkyMiles American Express Card benefits and Delta Sky Club memberships.
Giving customers flexibility to plan, re-book and travel including extending expiration on travel credits through September 2022.
Offering pay protection to employees who have tested positive for COVID-19, must quarantine due to exposure or travel-related requirements or have self-identified as being at high-risk for illness from COVID-19 according to the Centers for Disease Control and Prevention ("CDC") guidelines and do not have the ability to telecommute.
Implementing significant workforce social distancing and protection measures, including reworking call center spaces to provide appropriate social distancing, increasing cleaning of our facilities using methods and products similar to what we are using on our aircraft and having virtually all employees who can telecommute do so.

Capacity Reductions. Following a strong start to 2020 in January and February, we experienced a precipitous decrease in demand in March as COVID-19 spread throughout the world. To align capacity with expected demand, beginning in the second half of March, we have significantly reduced our system capacity to a level that maintains essential services. For the June 2020 quarter, system capacity is expected to be down approximately 85 percent compared to the June 2019 quarter, with international capacity to be reduced by approximately 90 percent and domestic flying to be reduced by approximately 80 percent. As a result of reduced demand expectations and lower capacity, we are temporarily parking approximately 50 percent of our fleet.

Expense Management. With the reduction in revenue, we have, and will continue to implement cost saving initiatives, including:
Reducing capacity as described aboveprior periods to align with expected demand, which has resultedthis presentation. This reclassification better reflects the nature of, and how management views, these regional carrier related expenses. This allocation was approximately $900 million in temporarily parking approximately 400 aircraft as of March 31, 2020, with the expectation to have over 650 aircraft parked by the end of the June quarter. As a result, we have made the decision to accelerate the retirement of our MD-88 fleet from December 2020 to the end of July 2020.
Consolidating our footprint at our airport facilities, including temporarily closing most Delta Sky Clubs.
Reducing employee-related costs, including:
Voluntary unpaid leaves of 30 days to 12 months offered to most employees. Approximately 35,000 employees have volunteered to take leaves beginning$325 million in the June 2020 quarter.
Salary reductions of 50% for our officers and 25% for our director level employees.
A 25% reduction in work hours for all other management and most front-line employee work groups.
Instituting a company-wide hiring freeze.
Delaying non-essential maintenance projects and reducing or suspending other discretionary spending.

Balance Sheet, Cash Flow and Liquidity. We have taken the following actions to increase liquidity and strengthen our financial position. As a result of these actions, our cash and cash equivalents balance as of March 31, 2020 was $6.0 billion.
Reducing planned capital expenditures by approximately $3.5 billion, including working with original equipment manufacturers ("OEM") to optimize the timing of our future aircraft deliveries, delaying aircraft modifications and postponing certain information technology initiatives and replacement of ground equipment.
Drawing $3.0 billion from our previously undrawn revolving credit facilities.
Entering into a $2.7 billion secured term loan facility during the March 2020 quarter, with an accordion feature that allowed usand $1.4 billion in 2019, including $355 million in the March 2019 quarter. The remaining amounts in regional carrier expense represent payments to increaseour regional carriers under capacity purchase agreements and the facility to $3.0 billion during April 2020.
Entering into $150 million of loans secured by certainexpenses of our widebody aircraft. In addition, during April 2020, we have entered into an additional $1.2 billion of sale-leaseback transactions for certain aircraft and are pursuing other financing initiatives.
Suspending future share repurchases and dividends.
Delaying $500 million of planned voluntary pension funding.

8


We continue to evaluate future financing opportunities by leveraging our unencumbered assets which, as of March 31, 2020, have a value of at least $15 billion, and utilizing funding from the CARES Act, discussed below. In response to the impact that the demand environment has had on our financial condition, our credit rating has been downgraded by Standard & Poor's to BB in late March 2020 and by Fitch to BB+ in early April 2020.

Our primary credit facility has various financial and other covenants that require us to maintain a minimum fixed charge coverage ratio and a minimum asset coverage ratio. In the event that we are unable to maintain compliance with such covenants, we expect to obtain an amendment or waiver from our lenders, refinance the indebtedness subject to covenants or take other mitigating actions prior to a potential breach.

See Note 7, "Debt," for more information on our debt issuances during the March 2020 quarter.

Valuation of Goodwill and Indefinite-Lived Intangibles

We apply a fair value-based impairment test to the carrying value of goodwill and indefinite-lived intangible assets on an annual basis (as of October 1) and, if certain events or circumstances indicate that an impairment loss may have been incurred, on an interim basis. Our December 2019 quarter quantitative impairment tests of goodwill and intangibles indicated that there was no indication of impairment as the fair value exceeded our carrying value:
Carrying Value atFair Value Excess at 2019 Testing Date
(in millions)March 31, 2020December 31, 2019
Goodwill(1)
$9,753  $9,781  234%
International routes and slots2,583  2,583  15% to 29%
Airline alliances(2)
1,863  1,005  67% to 576%
Delta tradename850  850  185%
Domestic slots622  622  61% to 181%
Total$15,671  $14,841  
(1) The reduction in goodwill during the March 2020 quarter relates to the combination of Delta Private Jets with Wheels Up. See Note 5, "Investments," for more information on this transaction.
(2) As part of our strategic alliance with and investment in LATAM, we have recorded an alliance-related indefinite-lived intangible asset of $1.2 billion, which was not reflected in the 2019 quantitative impairment assessment.

Despite the significant excess fair value identified in our 2019 impairment assessment, we determined that the reduced cash flow projections and the significant decline in Delta's market capitalization as a result of the COVID-19 pandemic indicate that an impairment loss may have been incurred. Therefore, we qualitatively assessed whether it was more likely than not that the goodwill and indefinite-lived intangible assets were impaired as of March 31, 2020. We reviewed our previous forecasts and assumptions based on our current projections that are subject to various risks and uncertainties, including: (1) forecasted revenues, expenses and cash flows, including the duration and extent of impact to our business and our alliance partners from the COVID-19 pandemic, (2) current discount rates, (3) the reduction in Delta's market capitalization, (4) observable market transactions, (5) changes to the regulatory environment and (6) the nature and amount of government support that will be provided.

Based on our interim impairment assessment as of March 31, 2020, we have determined that our goodwill and indefinite-lived intangible assets are not impaired. However, we are unable to predict how long these conditions will persist, what additional measures may be introduced by governments or private parties or what effect any such additional measures may have on air travel and our business. Any measure that encourages potential travelers to stay in their homes, engage in social distancing or avoid larger gatherings of people is highly likely to be harmful to the air travel industry in general, and consequently our business.

Valuation of Long-Lived Assets

Our flight equipment and other long-lived assets, which are classified as property and equipment, net on the Consolidated Balance Sheet ("balance sheet"), have a recorded value of $31.6 billion at March 31, 2020. We review flight equipment and other long-lived assets used in operations for impairment losses when events and circumstances indicate the assets may be impaired.

9


As part of our capacity reductions related to the negative effect on our business from the COVID-19 pandemic, we have removed approximately 400 aircraft from active service and plan to park another approximately 250 aircraft during the June 2020 quarter. These aircraft are being temporarily parked, with the exception of the MD-88 fleet discussed above for which an impairment charge of $22 million was recorded, and we have not yet decided to accelerate the retirement of any other fleet.

To determine whether impairments exist for active and temporarily parked aircraft, we group assets at the fleet-type level or at the contract level for aircraft operated bywholly owned regional carriers (i.e., the lowest level for which there are identifiable cash flows) and then estimate future cash flows based on projections of capacity, passenger mile yield, fuel and labor costs and other relevant factors. Given the substantial reduction in our active aircraft and diminished projections of future cash flows in the near term, we evaluated the remainder of our fleet and determined that no fleet (other than the MD-88) was impaired as the future cash flows from operation of the fleet through the respective retirement dates exceeded the carrying value. As we obtain greater clarity about the duration and extent of reduced demand and potentially execute further capacity adjustments, we will continue to evaluate our current fleet compared to network requirements and may decide to permanently retire additional aircraft.

See Note 5, "Investments," for more information on the valuation of our equity investments.

CARES Act

On March 27, 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") into law. The CARES Act is a relief package intended to assist many aspects of the American economy, including providing the airline industry with up to $25 billion in grants to be used for employee wages, salaries and benefits.

In April 2020, we were granted $5.4 billion in emergency relief through the payroll support program of the CARES Act to be paid in installments through July 2020. The relief payments are conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs through September 30, 2020. Other conditions include prohibitions on share repurchases and dividends through September 30, 2021, continuing essential air service as directed by the U.S. Department of Transportation and certain limitations on executive compensation. The relief payments include $3.8 billion in grants and $1.6 billion in an unsecured 10-year low interest loan. The loan includes annual interest rates of 1.00% for the first five years (through April 2025) and the Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we have agreed to issue to the U.S. Department of the Treasury over 6.5 million warrants to acquire Delta common stock. These warrants include an exercise price of $24.39 per share and have a five-year term.

On April 20, 2020, we received the first installment of $2.7 billion under the payroll support program.

The CARES Act provides for up to $25 billion in secured loans to the airline industry. We expect to be eligible for approximately $4.6 billion under the loan program and are currently evaluating our level of participation.

Finally, the CARES Act also provides for deferred payment of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $200 million of additional liquidity during the current year.

subsidiary, Endeavor Air, Inc.


10Delta Air Lines, Inc. 2021 March Form 10-Q                                 7


Notes to the Consolidated Financial Statements
NOTE 32. REVENUE RECOGNITION

Passenger Revenue

Passenger revenue is primarily composed of passenger ticket sales, loyalty travel awards and travel-related services performed in conjunction with a passenger’s flight.
Three Months Ended March 31,
(in millions)20202019
Ticket$6,511  $7,988  
Loyalty travel awards543  692  
Travel-related services515  574  
Total passenger revenue$7,569  $9,254  

The air traffic liability primarily includes sales of passenger tickets to be flown in the future, as well as credits which can be applied as payment toward the cost of a ticket. The credits are typically issued as a result of ticket cancellations prior to their expiration dates. As of March 31, 2020, passenger tickets sold and credits issued were generally valid for one year from the date of original ticket issuance. In April 2020, we announced changes to expiration dates, as discussed below.
Three Months Ended March 31,
(in millions)20212020
Ticket$2,277 $6,511 
Loyalty travel awards241 543 
Travel-related services230 515 
Total passenger revenue$2,748 $7,569 

We recognized approximately $822 million and $2.8 billion in passenger revenue during the three months ended March 31, 2021 and 2020, respectively, that washad been recorded in our air traffic liability balance at December 31, 2019.

The air traffic liability typically increases during the winter and spring as advanced ticket sales grow prior to the summer peak travel season and decreases during the summer and fall months. However, the current reduction in demand for air travel due to the COVID-19 pandemic has resulted in an unprecedented low levelbeginning of advance bookings and the associated cash received. At the same time, we have experienced significant cancellations beginning in the second half of March, which has led to issuance of refunds to customers, while the remainder have been rebooked on future flights or received credits in lieu of cash refunds. The total value of refunds, excluding taxes and related fees, issued to customers during the March 2020 quarter was approximately $850 million.Due to the uncertainty around the return of demand for air travel, we are unable to estimate the amount of the December 31, 2019 air traffic liability that will be recognized in earnings compared to amounts that will be refunded to customers or issued as a credit for future travel through the end of 2020.those periods.

In April 2020,March 2021, we announced thatthe extension of the validity of all passenger tickets and travel credits issuedexpiring in 2021 or purchased in 2021 to December 2022. In addition, we have waived change fees for cancelled travel in Marchall tickets purchased through September 2020 will have an extended expiration date through September 2022. ThisApril 30, 2021, as well as eliminated change is expected to shift a portionfees for domestic and international tickets originating from North America with the exception of our air traffic liability to noncurrent. We will also consider this change in estimating the future breakage rate, which represents the value of tickets that will expire unused and is recognized as revenue at the scheduled flight date.Basic Economy tickets.

Other Revenue
Three Months Ended March 31,Three Months Ended March 31,
(in millions)(in millions)20202019(in millions)20212020
Ancillary businesses and refineryAncillary businesses and refinery$726 $223 
Loyalty programLoyalty program$474  $474  Loyalty program368 474 
Ancillary businesses and refinery223  369  
MiscellaneousMiscellaneous174  183  Miscellaneous93 174 
Total other revenueTotal other revenue$871  $1,026  Total other revenue$1,187 $871 

Ancillary Businesses and Refinery. Ancillary businesses and refinery includes refinery sales to third parties, aircraft maintenance services we provide to third parties and our vacation wholesale operations.

Loyalty Program. Our SkyMiles loyalty program generates customer loyalty by rewarding customers with incentives to travel on Delta. This program allows customers to earn mileage credits ("miles") by flying on Delta, Delta Connection and other airlines that participate in the loyalty program. When traveling, customers earn redeemable miles based on the passenger's loyalty program status and ticket price. Customers can also earn miles through participating companies, such as credit card companies, hotels, car rental agencies and ridesharing companies. Miles are redeemable by customers in future periods for air travel on Delta and other participating airlines, membership in our Sky Club and other program awards. To facilitate transactions with participating companies, we sellwho purchase miles to non-airline businesses, customers and other airlines.from us. Our most significant contract to sell miles relates to our co-brand credit card relationship with American Express. During the three months ended March 31, 20202021 and 2019,2020, total cash sales from marketing agreements related to our loyalty program were $992$760 million and $980$992 million, respectively, which are allocated to travel and other performance obligations.

11


Current Activity of the Loyalty Program. Miles are combined in one homogeneous pool and are not separately identifiable. As such,Therefore, the revenue is comprised of miles that were part of the loyalty program deferred revenue balance at the beginning of the period as well as miles that were issued during the period.

The table below presents the activity of the current and noncurrent loyalty program liabilitydeferred revenue and includes miles earned through travel and miles sold to participating companies, which are primarily through marketing agreements.
(in millions)20202019
Balance at January 1$6,728  $6,641  
Miles earned660  720  
Travel miles redeemed(543) (692) 
Non-travel miles redeemed(28) (45) 
Balance at March 31$6,817  $6,624  

Loyalty program activity
(in millions)20212020
Balance at January 1$7,182 $6,728 
Miles earned354 660 
Travel miles redeemed(241)(543)
Non-travel miles redeemed(10)(28)
Balance at March 31$7,285 $6,817 

The timing of mile redemptions can vary widely; however, the majority of new miles have historically been redeemed within two years. The loyalty program deferred revenue classified as a current liability represents our current estimateyears of revenue expectedbeing earned.
Delta Air Lines, Inc. 2021 March Form 10-Q                                 8

Notes to be recognized in the next 12 months based on projected redemptions, while the balance classified as a noncurrent liability represents our current estimate of revenue expected to be recognized beyond 12 months. As a result of the COVID-19 pandemic, a larger portion of mile redemptions is projected to occur beyond 12 months and is therefore reflected as a noncurrent liability as of March 31, 2020. We will continue to monitor redemptions as the situation evolves.Consolidated Financial Statements

Revenue by Geographic Region

Operating revenue for the airline segment is recognized in a specific geographic region based on the origin, flight path and destination of each flight segment. The majority of the revenuesA significant portion of the refinery consistingsegment's revenues typically consists of fuel sales to support the airline, have beenwhich is eliminated in the Condensed Consolidated Financial Statements. The remaining operating revenue for the refinery segment is included in the domestic region. Our passenger and operating revenue by geographic region is summarized in the following tables:
Passenger Revenue
Three Months Ended March 31,
(in millions)20202019
Domestic$5,601  $6,741  
Atlantic818  1,074  
Latin America765  861  
Pacific385  578  
Total$7,569  $9,254  

Passenger revenue by geographic region
Passenger Revenue
Three Months Ended March 31,
(in millions)20212020
Domestic$2,280 $5,601 
Atlantic142 818 
Latin America264 765 
Pacific62 385 
Total$2,748 $7,569 

Operating revenue by geographic regionOperating revenue by geographic region
Operating RevenueOperating Revenue
Three Months Ended March 31,Three Months Ended March 31,
(in millions)(in millions)20202019(in millions)20212020
DomesticDomestic$6,267  $7,516  Domestic$3,368 $6,267 
AtlanticAtlantic994  1,287  Atlantic267 994 
Latin AmericaLatin America863  969  Latin America381 863 
PacificPacific468  700  Pacific134 468 
TotalTotal$8,592  $10,472  Total$4,150 $8,592 



12Delta Air Lines, Inc. 2021 March Form 10-Q                                 9


Notes to the Consolidated Financial Statements
NOTE 4.3. FAIR VALUE MEASUREMENTS

Assets (Liabilities) Measured at Fair Value on a Recurring Basis
(in millions)(in millions)March 31,
2020
Level 1Level 2(in millions)March 31,
2021
Level 1Level 2Level 3
Cash equivalentsCash equivalents$4,669  $4,669  $—  Cash equivalents$6,004 $6,004 $$
Restricted cash equivalentsRestricted cash equivalents494  494  —  Restricted cash equivalents1,436 1,436 
Short-term investmentsShort-term investments5,575 3,564 2,011 
Long-term investmentsLong-term investments1,367  908  459  Long-term investments1,673 895 557 221 
Hedge derivatives, net
Fuel hedge contracts (5) 13  
Interest rate contracts25  —  25  
Foreign currency exchange contracts14  —  14  

(in millions)(in millions)December 31,
2019
Level 1Level 2(in millions)December 31,
2020
Level 1Level 2Level 3
Cash equivalentsCash equivalents$586  $586  $—  Cash equivalents$5,755 $5,755 $$
Restricted cash equivalentsRestricted cash equivalents847  847  —  Restricted cash equivalents1,747 1,747 
Short-term investmentsShort-term investments5,789 3,919 1,870 
Long-term investmentsLong-term investments1,417 948 38 431 
Long-term investments1,099  881  218  
Hedge derivatives, net
Fuel hedge contracts (1)  
Interest rate contracts61  —  61  
Foreign currency exchange contracts —   

Cash Equivalents and Restricted Cash Equivalents. Cash equivalents generally consist of money market funds. Restricted cash equivalents are recorded in prepaid expenses and other and cash restricted for airport construction on the Consolidated Balance Sheet ("balance sheet") and generally consist of money market funds, time deposits, commercial paper and negotiable certificates of deposit, which primarily relate to proceeds from debt issued to finance, among other things, a portion of the construction costs for our new terminal facilities at New York's LaGuardia Airport. The fair value of these cash equivalents is based on a market approach using prices generated by market transactions involving identical or comparable assets.

Short-Term Investments. Short-term investments consist of U.S. government securities. The fair values of these investments are based on a market approach using industry standard valuation techniques that incorporate observable inputs such as quoted market prices, interest rates, benchmark curves, credit ratings of the security and other observable information.

At March 31, 2021, the estimated fair value of our short-term investments was $5.6 billion, which approximates cost. Of these investments, $4.7 billion are expected to mature in one year or less, with the remainder maturing during 2022. Investments with maturities beyond one year when purchased are classified as short-term investments if they are expected to be available to support our short-term liquidity needs.

Long-Term Investments. Our long-term investments that are measured at fair value primarily consist of equity investments, which are valued based on market prices or other observable transactions and inputs, and are recorded in equity investments on our balance sheet. In the March 2021 quarter, due to its agreement to merge with Aspirational Consumer Lifestyle Corp ("Aspirational"), a publicly-traded special purpose acquisition company, our investment in Wheels Up was classified as Level 2. In addition, our equity investments in private companies are classified as Level 3 in the fair value hierarchy as their equity is not traded on a public exchange and our valuations incorporate certain unobservable inputs, including non-public equity issuances and forecasts provided by our investees. Fair value measurement using unobservable inputs is inherently uncertain, and a change in significant inputs could result in different fair values. See Note 5,4, "Investments," for further information on our equity investments.

Hedge Derivatives. A portion of our derivative contracts are negotiated over-the-counter with counterparties without going through a public exchange. Accordingly, our fair value assessments give consideration to the risk of counterparty default (as well as our own credit risk). Such contracts are classified as Level 2 within the fair value hierarchy. The remainder of our hedge contracts are comprised of futures contracts, which are traded on a public exchange. These contracts are classified within Level 1 of the fair value hierarchy.

Fuel Hedge Contracts. Our fuel hedge portfolio consists of options, swaps and futures. Option and swap contracts are valued under income approaches using option pricing models and discounted cash flow models, respectively, based on data either readily observable in public markets, derived from public markets or provided by counterparties who regularly trade in public markets. Futures contracts and options on futures contracts are traded on a public exchange and valued based on quoted market prices.

Interest Rate Contracts. Our interest rate derivatives are swap contracts, which are valued based on data readily observable in public markets.

Foreign Currency Exchange Contracts. Our foreign currency derivatives consist of forward contracts and are valued based on data readily observable in public markets.


13Delta Air Lines, Inc. 2021 March Form 10-Q                                 10


Notes to the Consolidated Financial Statements
NOTE 5.4. INVESTMENTS

Long-Term Investments

We have developed strategic relationships with a number of airlines and airline services companies through equity investmentsjoint ventures and other forms of cooperation and support.support, including equity investments. Our equity investments reinforce our commitment to these relationships and provide us with thegenerally enhance our ability to participateoffer input to the investee on strategic issues and direction, in strategic decision-making, oftensome cases through representation on the board of directors of the investee.directors.

Fair Value Investments

We accountChanges in the valuation of investments accounted for the following investments at fair value with adjustments to fair value recognizedare recorded in gain/(loss) on investments in our income statement within non-operating expense and are driven by changes in our Condensed Consolidated Statements of Operationsstock prices, other valuation techniques for investments in companies without publicly-traded shares and Comprehensive (Loss) Income ("income statement").foreign currency fluctuations. We recorded gains of $262 million and losses of $112 million and gains of $100 million on our fair value investments during the three months ended March 31, 2021 and 2020, and 2019, respectively. These results were driven by changes in stock prices and foreign currency fluctuations.

Ownership InterestCarrying Value
(in millions)March 31, 2020December 31, 2019March 31, 2020December 31, 2019
Hanjin-KAL15 %10 %$538  $205  
Air France-KLM%%211  418  
China Eastern%%159  258  
Wheels Up27 %— %234  —  
Other investments225  218  
Total fair value investments$1,367  $1,099  


Wheels Up. In January 2020, we combined Delta Private Jets, our wholly owned subsidiary which provides private jet operations, with Wheels Up. Upon closing, we received a 27% equity stake in Wheels Up which we have elected to record using the fair value option as this is expected to better reflect the economics of our ownership interest. This transaction resulted in a gain of $240 million which was recorded within miscellaneous, net in our income statement.

GOL. In the December 2019 quarter we sold our ownership stake of GOL Linhas Aéreas Inteligentes, the parent company of VRG Linhas Aéreas (operating as GOL), and are winding down our commercial agreements. Additionally, GOL has a $300 million five-year term loan facility with third parties maturing in August 2020, which we have guaranteed. Based on market value at March 31, 2020, approximately 50% of our guaranty is secured by GOL's ownership interest in Smiles, GOL's publicly traded loyalty program. Because GOL remains in compliance with the terms of its loan facility, we have not recorded a liability for the term loan on our balance sheet as of March 31, 2020. However, as the COVID-19 pandemic continues to impact the global economy, there is an increased risk related to GOL's ability to repay this term loan, which may require our performance under this guarantee. Therefore, we have recorded an immaterial reserve in other accrued liabilities related to the decline in value of our security interest in GOL's Smiles shares.

14


Equity Method Investments

We account for the investments listed below under the equity method of accounting.

Ownership InterestCarrying Value
(in millions)March 31, 2020December 31, 2019March 31, 2020December 31, 2019
LATAM20 %— %$1,088  $—  
Grupo Aeroméxico (1)
51 %51 %770  833  
Virgin Atlantic (2)
49 %49 %207  375  
AirCo49 %49 %141  142  

(1)Grupo Aeroméxico's corporate bylaws (as authorized by the Mexican Foreign Investment Commission) limit our voting interest to a maximum of 49%. Therefore, we account for our investment under the equity method. Due to Grupo Aeroméxico's share repurchase program, our equity stake in Grupo Aeroméxico has increased to a non-controlling 51% interest.
(2)We have a non-controlling equity stake in Virgin Atlantic Limited, the parent company of Virgin Atlantic Airways, and similar non-controlling interests in certain affiliated Virgin Atlantic companies.

LATAM. In January 2020, we acquired 20% of the shares of LATAM Airlines Group S.A. ("LATAM") for $1.9 billion, or $16 per share, through a tender offer as part of our plan to enter into a strategic alliance with LATAM. In addition, to support the establishment of the strategic alliance, we agreed to make transition payments to LATAM totaling $350 million, $200 million of which was disbursed in 2019. As part of our planned strategic alliance with LATAM, we have also agreed to acquire 4 A350 aircraft from LATAM and have assumed 10 of LATAM's A350 purchase commitments with Airbus for deliveries through 2025. The total consideration of $2.3 billion, including the tender offer and the transition payments, has been allocated based on their relative fair values to the shares ($1.1 billion) and to the alliance-related indefinite-lived intangible asset ($1.2 billion). We expect to record the aircraft at cost upon delivery.

Based on our 20% ownership interest and planned strategic alliance, we determined that we have significant influence over LATAM and will accordingly record this investment under the equity method of accounting. At acquisition, our investment was recorded at $1.1 billion based on the allocated value to our 20% equity stake in LATAM on January 3, 2020. Due to the timing of information available from LATAM, we will record our portion of LATAM's financial results on a one quarter lag, beginning in the June 2020 quarter.

Our portion of Grupo Aeroméxico's and Virgin Atlantic's financial results are recorded in miscellaneous, net in our income statement under non-operating expense, and our share of AirCo'sUnifi Aviation's financial results is recorded in contracted services in our income statement as this entity is integral to the operations of our business.

business, while our share of other equity method investees' financial results is recorded in impairments and equity method losses in our income statement under non-operating expense. If an equityinvestment accounted for under the equity method investment experiences a loss in fair value that is determined to be other than temporary, we will reduce our basis incarrying value of the investment to fair value and record the loss in non-operating expense. Given the recentimpairments and unprecedented impact of the COVID-19 pandemic on the airline industry, we evaluated whether our equity method investmentslosses in LATAM, Grupo Aeroméxico, Virgin Atlantic and AirCo were other than temporarily impaired. Based on discussions with each investee's management and review of their respective liquidity and financial projections, we do not believe these investments are other than temporarily impaired as we have the intent and ability to retain these investments for a period of time sufficient to allow for anticipated recovery in value. However, we will continue to monitor the continuing effects of the pandemic, self-help measures each investee executes and potential assistance provided by their respective governments.our income statement.

Effective January 2020, we combined our separate transatlantic joint venture agreements with Air France-KLM and Virgin Atlantic into a single 3-party transatlantic joint venture. Under the new agreement, certain measurement thresholds were reset from the previous joint venture with Virgin Atlantic, reducing the value Delta would have received over the original term. To compensate Delta for this reduced value, we entered into a transition agreement with Virgin Atlantic and, as of March 31, 2020, have recognized a receivable of approximately $200 million, which is recorded in other noncurrent assets, and corresponding deferred revenue, which is recorded in other noncurrent liabilities.
Equity investments ownership interest and carrying value
Accounting TreatmentOwnership InterestCarrying Value
(in millions)March 31, 2021December 31, 2020March 31, 2021December 31, 2020
Wheels UpFair Value24 %24 %$520 $210 
Hanjin-KALFair Value13 %13 %447 512 
Air France-KLMFair Value%%225 235 
China EasternFair Value%%219 201 
Unifi AviationEquity Method49 %49 %165 154 
Other investmentsVarious353 353 
Equity investments$1,929 $1,665 




Wheels Up.
NOTE 6. DERIVATIVES AND RISK MANAGEMENTIn February 2021, Wheels Up entered into a definitive agreement to become publicly-traded via a merger with Aspirational. The transaction is expected to close in the June 2021 quarter. We account for our investment using the fair value option, as this election better reflects the economics of our ownership interest, and we have recorded our investment primarily based on Aspirational’s stock price and information included in its public filings.

Changes in fuel prices, interest rates and foreign currency exchange rates impact our results of operations. In an effort to manage our exposure to these risks, we enter into derivative contracts and adjust our derivative portfolio as market conditions change. We recognize derivative contractsOther Investments. This category includes various investments that are accounted for at fair value or under the equity method, depending on our balance sheet.

Cash flows associated with purchasingownership interest and settling hedge contracts generallythe level of influence conveyed by our investment. Included in this category are classified as operating cash flows.

Fuel Price Risk

Our derivative contracts to hedgeour investments in Grupo Aeroméxico, LATAM Airlines Group S.A. ("LATAM") and Virgin Atlantic, all of which are undergoing in-court or out-of-court restructurings, and the financial risk from changing fuel prices are primarily related to Monroe’s inventory.

Interest Rate Risk

Our exposure to market risk from adverse changes in interest rates is primarily associated with our debt obligations. Market risk associated with our fixed and variable rate debt relates to the potential reduction in fair value and negative impact to future earnings, respectively, from an increase in interest rates.

In March 2020, we unwound a majority of our interest rate swap contracts. The unwindcarrying values of these contracts generated approximately $100 million of cash in the quarter. These gains will be reflected ininvestments remain 0 at March 31, 2021. In order to support our income statement over the remaining term of the related debt agreements.

Foreign Currency Exchange Risk

We are subject to foreign currency exchange rate risk becauserelationships with these carriers, we have revenue, expenseprovided them with strategic and equity investments denominatedoperational assistance through their restructurings. We have notes payable of $480 million, which are recorded in foreign currencies. To manage exchange rate risk, we execute both our international revenuecurrent maturities of debt and expense transactions in the same foreign currency to the extent practicable. From time to time, we may also enter into foreign currency optionfinance leases, and forward contracts. 

Hedge Positionreceivables from those partners recorded within other noncurrent assets as of March 31, 2020
(in millions)VolumeFinal Maturity DatePrepaid Expenses and OtherOther Noncurrent AssetsOther Accrued LiabilitiesOther Noncurrent LiabilitiesHedge Derivatives, net
Designated as hedges
Interest rate contracts (fair value hedges)150U.S. dollars  April 2028$ $23  $—  $—  $25  
Not designated as hedges
Foreign currency exchange contracts238Euros  December 202011  —  —  —  11  
Foreign currency exchange contracts177,045South Korean won  April 2023  —  —   
Fuel hedge contracts219gallons - crude oil and refined products  April 202198  —  (90) —   
Total derivative contracts  $112  $25  $(90) $—  $47  

2021.
16


Hedge Position as of December 31, 2019
(in millions)VolumeFinal Maturity DatePrepaid Expenses and OtherOther Noncurrent AssetsOther Accrued LiabilitiesOther Noncurrent LiabilitiesHedge Derivatives, net
Designated as hedges
Interest rate contracts (fair value hedges)1,872U.S. dollars  April 2028$12  $53  $(4) $—  $61  
Not designated as hedges
Foreign currency exchange contracts397Euros  December 2020 —  —  —   
Foreign currency exchange contracts177,045South Korean won  April 2023 —  —  (4) (3) 
Fuel hedge contracts243gallons - crude oil and refined products  July 202016  —  (15) —   
Total derivative contracts  $38  $53  $(19) $(4) $68  

Balance Sheet Location of Hedged Item in Fair Value Hedges
Carrying Amount of Hedge Instruments
Cumulative Amount of Fair Value Hedge Adjustments1
(in millions)March 31, 2020December 31, 2019March 31, 2020December 31, 2019
Current maturities of debt and finance leases$22  $(19) $22  $ 
Debt and finance leases$(47) $(1,783) $102  $53  
(1)As of March 31, 2020, these amounts include the cumulative amount of fair value hedging adjustments remaining for which hedge accounting has been discontinued of approximately $100 million.

Offsetting Assets and Liabilities

We have master netting arrangements with our counterparties giving us the right to offset hedge assets and liabilities. However, we have elected not to offset the fair value positions recorded on our balance sheet. The following table shows the net fair value of our counterparty positions had we elected to offset.
(in millions)Prepaid Expenses and OtherOther Noncurrent AssetsOther Accrued LiabilitiesOther Noncurrent LiabilitiesHedge Derivatives, net
March 31, 2020
Net derivative contracts$22  $25  $—  $—  $47  
December 31, 2019
Net derivative contracts$24  $53  $(5) $(4) $68  
Not Designated Hedge Gains (Losses)

Gains (losses) related to our foreign currency exchange and fuel hedge contracts are as follows:
Location of Gain (Loss) Recognized in IncomeAmount of Gain (Loss) Recognized in Income
(in millions)20202019
Three Months Ended March 31,
Foreign currency exchange contractsGain/(loss) on investments, net$19  $11  
Fuel hedge contractsAircraft fuel and related taxes216  (54) 
Total$235  $(43) 

Credit Risk

To manage credit risk associated with our fuel price, interest rate and foreign currency hedging programs, we evaluate counterparties based on several criteria, including their credit ratings, and limit our exposure to any one counterparty.


Delta Air Lines, Inc. 2021 March Form 10-Q                                 11


Notes to the Consolidated Financial Statements
NOTE 7.5. DEBT

The following table summarizes our debt:
Summary of outstanding debt by categorySummary of outstanding debt by category
MaturityInterest Rate(s) Per Annum atMarch 31,December 31,MaturityInterest Rate(s) Per Annum atMarch 31,December 31,
(in millions)(in millions)DatesMarch 31, 202020202019(in millions)DatesMarch 31, 202120212020
Unsecured notesUnsecured notes2020to20292.60%to4.38%$4,550  $5,550  Unsecured notes2021to20292.90%to7.38%$5,350 $5,350 
2020 Secured Term Loan Facility(1)
20212.75%to2.96%2,700  —  
Unsecured Payroll Support Program LoanUnsecured Payroll Support Program Loan20301.00%1,648 1,648 
Unsecured Payroll Support Program Extension LoanUnsecured Payroll Support Program Extension Loan20311.00%828 
Financing arrangements secured by SkyMiles assets:Financing arrangements secured by SkyMiles assets:
SkyMiles Notes(1)
SkyMiles Notes(1)
2023to20284.50%and4.75%6,000 6,000 
SkyMiles Term Loan(1)(2)
SkyMiles Term Loan(1)(2)
2023to20274.75%3,000 3,000 
Financing arrangements secured by slots, gates and/or routes:Financing arrangements secured by slots, gates and/or routes:
2020 Senior Secured Notes2020 Senior Secured Notes20257.00%3,500 3,500 
2020 Term Loan2020 Term Loann/a1,493 
2018 Revolving Credit Facility(2)
2018 Revolving Credit Facility(2)
2021to2023Undrawn
Financing arrangements secured by aircraft:Financing arrangements secured by aircraft:Financing arrangements secured by aircraft:
Certificates(2)
2020to20282.00%to8.02%2,611  1,669  
Certificates(1)
Certificates(1)
2021to20282.00%to8.02%2,518 2,633 
Notes(1)(2)
Notes(1)(2)
2020to20251.37%to6.03%1,243  1,193  
Notes(1)(2)
2021to20330.77%to5.75%1,350 1,284 
NYTDC Special Facilities Revenue Bonds, Series 2018(2)
2022to20364.00%to5.00%1,383  1,383  
Other financings(1)(2)(3)
2021to20301.99%to8.75%256  196  
2018 Unsecured Revolving Credit Facility(1)
2021to20232.45%2,650  —  
Other revolving credit facilities(1)
2020to20212.37%to3.21%292  —  
NYTDC Special Facilities Revenue Bonds, Series 2020(1)
NYTDC Special Facilities Revenue Bonds, Series 2020(1)
2026to20454.00%to5.00%1,511 1,511 
NYTDC Special Facilities Revenue Bonds, Series 2018(1)
NYTDC Special Facilities Revenue Bonds, Series 2018(1)
2022to20364.00%to5.00%1,383 1,383 
Other financings(1)(2)
Other financings(1)(2)
2021to20302.25%to8.75%611 412 
Other revolving credit facilities(2)
Other revolving credit facilities(2)
2021to2022Undrawn
Total secured and unsecured debtTotal secured and unsecured debt15,685  9,991  Total secured and unsecured debt27,699 28,214 
Unamortized premium and debt issue cost, net and other155  115  
Unamortized (discount)/premium and debt issue cost, net and otherUnamortized (discount)/premium and debt issue cost, net and other(226)(240)
Total debtTotal debt15,840  10,106  Total debt27,473 27,974 
Less: current maturitiesLess: current maturities(4,090) (2,054) Less: current maturities(2,671)(1,443)
Total long-term debtTotal long-term debt$11,750  $8,052  Total long-term debt$24,802 $26,531 
(1)Due in installments.
(2)Certain financings are comprised of variable rate debt. All variable rates are equal to LIBOR (generally subject to a floor) or another index rate, in each case plus a specified margin.
(2)Due
Unsecured Payroll Support Program Extension Loans

The Consolidated Appropriations Act, 2021 was enacted on December 27, 2020, and included an extension of the payroll support program created under the Coronavirus Aid, Relief and Economic Security Act ("CARES Act") providing an additional $15 billion in installments.grants and loans to be used for airline employee wages, salaries and benefits. In January 2021, we entered into a payroll support program extension agreement with the U.S. Department of the Treasury. In the March 2021 quarter, we received $2.9 billion in payroll support payments, which must be used exclusively for the payment of employee wages, salaries and benefits and is conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs from the date of the extension agreement through March 2021. Other conditions include prohibitions on share repurchases and dividends through March 2022 and certain limitations on executive compensation until October 2022. The Department of Transportation also has the authority until March 1, 2022 to require airlines that received payroll support program funds to maintain scheduled air service deemed necessary to any point served by the airline before March 1, 2020.

(3)Primarily includesThese support payments consisted of approximately $2.0 billion in a grant and $828 million in an unsecured bonds10-year low interest loan. The loan bears interest at an annual rate of 1.00% for the first five years and the applicable Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we entered into a promissory note for the $828 million and issued warrants to the U.S. Department of the Treasury to acquire approximately 2.1 million shares of Delta common stock, representing approximately 0.3% of our outstanding shares. These warrants have an initial exercise price of $39.73 per share, subject to adjustment in certain cases, and a five-year term. We have recorded the value of the promissory note and warrants on a relative fair value basis as $784 million of noncurrent debt, secured bynet of discount, and $44 million in additional paid in capital, respectively.
Delta Air Lines, Inc. 2021 March Form 10-Q                                 12

Notes to the Consolidated Financial Statements
We have participated in the initial payroll support program, and as described above, the first extension of the payroll support program. A summary of the amounts received and warrants issued to date under these programs is set forth in the following table:

Summary of payroll support program activity
(in millions, except percentages)Total AmountGrantLoanNumber of WarrantsPercentage of Outstanding Shares at March 31, 2021
Payroll Support Program (PSP1)$5,594 $3,946 $1,648 6.8 1.1 %
First Payroll Support Program Extension (PSP2) (1)
2,861 2,033 828 2.1 0.3 %
(1)During the March 2021 quarter $1.2 billion of this grant was recognized in government grant recognition in our income statement and $847 million is deferred in other accrued liabilities on our balance sheet as of March 31, 2021.

The American Rescue Plan Act of 2021 was enacted on March 11, 2021, and included a second extension of the payroll support program providing an additional $14 billion in grants and loans to be used for airline employee wages, salaries and benefits. We expect to enter into similar agreements as those discussed above with the U.S. Department of the Treasury. Based on the share of funds we received from the first extension of the payroll support program, and the similar structures of both extensions, we estimate that we will receive approximately $2.7 billion, consisting of $1.9 billion in a grant and $800 million in an unsecured 10-year low interest loan. However, the actual amounts received and the allocation between the grant and loan could differ from our estimates. These payments are expected to be conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs through September 2021 or the date on which assistance provided under the agreement is exhausted, whichever is later. Other conditions would include prohibitions on share repurchases and dividends through September 2022 and certain accounts receivablelimitations on executive compensation until April 2023. In return, we expect to enter into a promissory note for the amount of the loan and real estate.to issue warrants to the U.S. Department of the Treasury to acquire shares of Delta common stock in an amount to be determined consistent with the structure of the prior warrant issuances.

2020 Secured Term Loan Facility

In March 2020 we entered into a $2.7$1.5 billion 364-day secured term loan facility ("the facility"). Borrowings under the facility are secured by certain aircraft. The facility also contains an accordion feature underslots, gates and routes. In the March 2021 quarter we repaid in full the term loan, which the aggregate commitment can be increasedwas scheduled to $4.0 billion upon our request, provided that the new lenders agree to the existing termsmature in April 2023, and incurred a $56 million loss on extinguishment of the facility. The facility contains covenants similar to our other existing borrowings. In April 2020, this loan was increased to $3.0 billion.

2020-1 EETC

We completed a $1.0 billion offering of Pass Through Certificates, Series 2020-1 ("2020-1 EETC") utilizing a pass through trust during March 2020. This amountdebt, which is includedrecorded in Certificatesmiscellaneous, net in non-operating expense in the table above. The proceeds of this issuance were used to pay the unsecured notes that matured in the March 2020 quarter. The details of the 2020-1 EETC, which is secured by 33 aircraft, are shown in the table below:

(in millions)Total PrincipalFixed Interest RateIssuance DateFinal Maturity Date
2020-1 Class AA Certificates$796  2.00%March 2020June 2028
2020-1 Class A Certificates204  2.50%March 2020June 2028
Total$1,000  
income statement.

Availability Under Revolving Credit Facilities

DuringAs of March 31, 2021, we had approximately $2.6 billion undrawn and available under our revolving credit facilities. In addition, we had outstanding letters of credit as of March 31, 2021, including approximately $400 million that reduced the March 2020 quarter, we drew $3.0 billion onavailability under our revolving credit facilities and had $21approximately $300 million undrawn asthat did not affect the availability of March 31, 2020. The amounts drawn are included as outstanding debt in the table above.our revolving credit facilities.

18


Fair Value of Debt

Market risk associated with our fixed- and variable-rate debt relates to the potential reduction in fair value and negative impact to future earnings, respectively, from an increase in interest rates. The fair value of debt, shown below, is principally based on reported market values, recently completed market transactions and estimates based on interest rates, maturities, credit risk and where applicable, underlying collateral. Debt is primarily classified as Level 2 within the fair value hierarchy.
Fair value of outstanding debtFair value of outstanding debt
(in millions)(in millions)March 31,
2020
December 31,
2019
(in millions)March 31,
2021
December 31,
2020
Net carrying amountNet carrying amount$15,840  $10,106  Net carrying amount$27,473 $27,974 
Fair valueFair value$14,800  $10,400  Fair value$29,500 $29,800 

Covenants

Our debt agreements contain various affirmative, negative and financial covenants. We were in compliance with the covenants in our financingthese debt agreements at March 31, 2020.2021.

Delta Air Lines, Inc. 2021 March Form 10-Q                                 13

Notes to the Consolidated Financial Statements

NOTE 8.6. EMPLOYEE BENEFIT PLANS

The following table shows the components of net periodic (benefit) cost:
Employee benefit plans net periodic (benefit) costEmployee benefit plans net periodic (benefit) cost
Pension BenefitsOther Postretirement and Postemployment BenefitsPension BenefitsOther Postretirement and Postemployment Benefits
(in millions)(in millions)2020201920202019(in millions)2021202020212020
Three Months Ended March 31,Three Months Ended March 31,Three Months Ended March 31,
Service costService cost$—  $—  $24  $21  Service cost$$$21 $24 
Interest costInterest cost175  208  28  34  Interest cost146 175 29 28 
Expected return on plan assetsExpected return on plan assets(343) (297) (11) (12) Expected return on plan assets(375)(343)(9)(11)
Amortization of prior service creditAmortization of prior service credit—  —  (2) (2) Amortization of prior service credit(2)(2)
Recognized net actuarial lossRecognized net actuarial loss75  73  10   Recognized net actuarial loss89 75 15 10 
Net periodic (benefit) costNet periodic (benefit) cost$(93) $(16) $49  $50  Net periodic (benefit) cost$(140)$(93)$54 $49 

Service cost is recorded in salaries and related costs in our income statement, while all other components are recorded within miscellaneous, net under non-operating expense.

We have no minimum funding requirements for our defined benefit pension plans. Dueplans in 2021, however we voluntarily contributed $1.0 billion to the impact of the COVID-19 pandemic on our liquidity, we no longer plan to make any voluntary contributions during 2020.these plans in April 2021.


NOTE 9.7. COMMITMENTS AND CONTINGENCIES

Aircraft Purchase Commitments

We have committed to the future aircraft purchases reflected below. However, we are working with the OEMs to optimize the timing of our future aircraft deliveries. Our future aircraft purchase commitments totaled approximately $14.7$13.4 billion at March 31, 2020:2021:

(in millions)Total
Nine months ending December 31, 2020$2,560  
20214,560  
20223,060  
20231,860  
20241,000  
Thereafter1,700  
Total$14,740  

19


Our future aircraft purchase commitments included the following aircraft at March 31, 2020:
Aircraft TypePurchase Commitments
A220-10014 
A220-30050 
A321-20027 
A321-200neo100 
A330-900neo(1)
32 
A350-90026 
CRJ-900
Total253 
(1)Includes 2 A330-900neo lease commitments with one in each of 2020 and 2021.

LATAM A350 Commitments

We have agreed to acquire 4 A350 aircraft from LATAM and assumed 10 of LATAM's A350 purchase commitments from Airbus, with deliveries through 2025, which are included as purchase commitments in the table above. See Note 5, "Investments," for further information on our strategic alliance with LATAM.
Aircraft purchase commitments
(in millions)Total
Nine months ending December 31, 2021$750 
20222,480 
20232,310 
20242,960 
20252,750 
Thereafter2,110 
Total$13,360 

Legal Contingencies

We are involved in various legal proceedings related to employment practices, environmental issues, antitrust matters and other matters concerning our business. We record liabilities for losses from legal proceedings when we determine that it is probable that the outcome in a legal proceeding will be unfavorable and the amount of loss can be reasonably estimated. Although the outcome of the legal proceedings in which we are involved cannot be predicted with certainty, we believe that the resolution of current matters will not have a material adverse effect on our Condensed Consolidated Financial Statements.

Credit Card Processing Agreements
Delta Air Lines, Inc. 2021 March Form 10-Q                                 14


Our VISA/MasterCard and American Express credit card processing agreements provide that no cash reserve ("Reserve") is required, and no withholding of payment related to receivables collected will occur, except in certain circumstances, including when we do not maintain a required level of liquidity as outlined in the merchant processing agreements. In circumstances in which the credit card processor can establish a Reserve or withhold payments, the amount of the Reserve or payments that may be withheld would be equalNotes to the potential liability of the credit card processor for tickets purchased with VISA/MasterCard or American Express credit cards, as applicable, that had not yet been used for travel. We did not have a Reserve or an amount withheld as of March 31, 2020 or December 31, 2019.Consolidated Financial Statements

Other Contingencies

General Indemnifications

We are the lessee under many commercial real estate leases. It is common in these transactions for us, as the lessee, to agree to indemnify the lessor and the lessor's related parties for tort, environmental and other liabilities that arise out of or relate to our use or occupancy of the leased premises. This type of indemnity would typically make us responsible to indemnified parties for liabilities arising out of the conduct of, among others, contractors, licensees and invitees at, or in connection with, the use or occupancy of the leased premises. This indemnity often extends to related liabilities arising from the negligence of the indemnified parties but usually excludes any liabilities caused by either their sole or gross negligence or their willful misconduct.

Our aircraft and other equipment lease and financing agreements typically contain provisions requiring us, as the lessee or obligor, to indemnify the other parties to those agreements, including certain of those parties' related persons, against virtually any liabilities that might arise from the use or operation of the aircraft or other equipment.

20


We believe that our insurance would cover most of our exposure to liabilities and related indemnities associated with the commercial real estate leases and aircraft and other equipment lease and financing agreements described above. While our insurance does not typically cover environmental liabilities, we have insurance policies in place as required by applicable environmental laws.

Some of our aircraft and other financing transactions include provisions that require us to make payments to preserve an expected economic return to the lenders if that economic return is diminished due to specified changes in laws or regulations. In some of these financing transactions, we also bear the risk of changes in tax laws that would subject payments to non-U.S. lenders to withholding taxes.

We cannot reasonably estimate our potential future payments under the indemnities and related provisions described above because we cannot predict (1) when and under what circumstances these provisions may be triggered and (2) the amount that would be payable if the provisions were triggered because the amounts would be based on facts and circumstances existing at such time.

Other

We have certain contracts for goods and services that require us to pay a penalty, acquire inventory specific to us or purchase contract-specific equipment, as defined by each respective contract, if we terminate the contract without cause prior to its expiration date. Because these obligations are contingent on our termination of the contract without cause prior to its expiration date, no obligation would exist unless such a termination occurs.


NOTE 10.8. ACCUMULATED OTHER COMPREHENSIVE LOSS

The following tables show the components of accumulated other comprehensive loss:
(in millions)
Pension and Other Benefit Liabilities(2)
OtherTotal
Balance at January 1, 2020 (net of tax effect of $1,549)$(8,095) $106  $(7,989) 
Changes in value (net of tax effect of $3)—  21  21  
Reclassifications into earnings (net of tax effect of $21)(1)
70  —  70  
Balance at March 31, 2020 (net of tax effect of $1,531)$(8,025) $127  $(7,898) 
Components of accumulated other comprehensive loss
(in millions)
Pension and Other Benefit Liabilities(2)
OtherTotal
Balance at January 1, 2021 (net of tax effect of $1,764)$(9,078)$40 $(9,038)
Reclassifications into earnings (net of tax effect of $23)(1)
78 78 
Balance at March 31, 2021 (net of tax effect of $1,741)$(9,000)$40 $(8,960)

Balance at January 1, 2019 (net of tax effect of $1,492)$(7,925) $100  $(7,825) 
Changes in value (net of tax effect of $1)—  (2) (2) 
Reclassifications into earnings (net of tax effect of $19)(1)
60   61  
Balance at March 31, 2019 (net of tax effect of $1,474)$(7,865) $99  $(7,766) 
Balance at January 1, 2020 (net of tax effect of $1,549)$(8,095)$106 $(7,989)
Changes in value (net of tax effect of $3)21 21 
Reclassifications into earnings (net of tax effect of $21)(1)
70 70 
Balance at March 31, 2020 (net of tax effect of $1,531)$(8,025)$127 $(7,898)

(1)Amounts reclassified from AOCI for pension and other benefit liabilities and for derivative contracts designated as foreign currency cash flow hedges are recorded in miscellaneous, net in non-operating expense and in passenger revenue, respectively, in our income statement.
(2)Includes $672approximately $750 million of deferred income tax expense primarily related to pension and other benefit obligations that will not be recognized in net income until these obligations are fully extinguished. We consider all income sources, including other comprehensive income, in determining the amount of tax benefit allocated to continuingresults from operations.

Delta Air Lines, Inc. 2021 March Form 10-Q                                 15


Notes to the Consolidated Financial Statements
NOTE 11.9. SEGMENTS

Refinery Operations

Our refinery segment operates for the benefit of the airline segment by providing jet fuel to the airline segment from its own production and through jet fuel obtained through agreements with third parties. The refinery's production consists of jet fuel, as well as non-jet fuel products. Due to the decrease in demand for jet fuel caused by the COVID-19 pandemic, the refinery has shifted production to more non-jet fuel products. We use several counterparties to exchange the non-jet fuel products produced by the refinery for jet fuel consumed in our airline operations. The gross fair value of the products exchanged under these agreements during the three months ended March 31, 2021 and 2020 was $503 million and 2019 was $831 million, andrespectively.
$732 million, respectively.
Segment Reporting

Segment results are prepared based on our internal accounting methods described below, with reconciliations to consolidated amounts in accordance with GAAP. Our segments are not designed to measure operating income or loss directly related to the products and services included in each segment on a stand-alone basis.
(in millions)AirlineRefineryIntersegment Sales/OtherConsolidated
Three Months Ended March 31, 2020
Operating revenue:$8,592  $1,184  $8,592  
Sales to airline segment$(210) 
(1)
Exchanged products(831) 
(2)
Sales of refined products(143) 
(3)
Operating (loss) income(439) 29  —  (410) 
Interest expense (income), net80  (1) —  79  
Depreciation and amortization678  25  (25) 
(4)
678  
Total assets, end of period66,864  1,874  —  68,738  
Capital expenditures926  11  —  937  
Three Months Ended March 31, 2019
Operating revenue:$10,424  $1,283  $10,472  
Sales to airline segment$(271) 
(1)
Exchanged products(732) 
(2)
Sales of refined products(232) 
(3)
Operating income (loss)1,054  (34) —  1,020  
Interest expense (income), net92  (9) —  83  
Depreciation and amortization615  23  (23) 
(4)
615  
Total assets, end of period60,343  1,498  —  61,841  
Capital expenditures1,350  10  —  1,360  

Financial information by segment
(in millions)AirlineRefineryIntersegment Sales/OtherConsolidated
Three Months Ended March 31, 2021
Operating revenue:$3,610 $1,047 $4,150 
Sales to airline segment$(1)
Exchanged products(503)(2)
Sales of refined products(4)(3)
Operating loss(1,273)(125)(1,398)
Interest expense, net360 361 
Depreciation and amortization492 24 (24)(4)492 
Total assets, end of period71,505 1,578 73,083 
Fair value obligations, end of period(5)
(346)(346)
Capital expenditures425 13 438 
Three Months Ended March 31, 2020
Operating revenue:$8,592 $1,184 $8,592 
Sales to airline segment$(210)(1)
Exchanged products(831)(2)
Sales of refined products(143)(3)
Operating (loss)/income(439)29 (410)
Interest expense (income), net80 (1)79 
Depreciation and amortization678 25 (25)(4)678 
Total assets, end of period66,864 1,874 68,738 
Fair value obligations, end of period(5)
(33)(33)
Capital expenditures926 11 937 
(1)Represents transfers, valued on a market price basis, from the refinery to the airline segment for use in airline operations. We determine market price by reference to the market index for the primary delivery location, which is New York Harbor, for jet fuel from the refinery.
(2)Represents value of products delivered under our exchange agreements, as discussed above, determined on a market price basis.
(3)These sales were at or near cost; accordingly, the margin on these sales is de minimis.
(4)Refinery segment operating results, including depreciation and amortization, are included within aircraft fuel and related taxes in our income statement.

(5)
The fair values of these obligations, which are related to renewable fuel compliance costs, are based on quoted market prices and other observable information and are classified as Level 2 in the fair value hierarchy.


22Delta Air Lines, Inc. 2021 March Form 10-Q                                 16


Notes to the Consolidated Financial Statements
NOTE 12. (LOSS)/EARNINGS10. LOSS PER SHARE

We calculate basic (loss)loss/earnings per share and diluted (loss)loss per share by dividing net (loss)/incomeloss by the weighted average number of common shares outstanding, excluding restricted shares. We calculate diluted earnings per share by dividing net income by the weighted average number of common shares outstanding plus the dilutive effect of outstanding share-based awards, including stock options and restricted stock awards. Antidilutive common stock equivalents excluded from the diluted (loss)/earningsloss per share calculation are not material. The following table shows the computation of basic and diluted (loss)/earningsloss per share:
Three Months Ended March 31,
(in millions, except per share data)20202019
Net (loss)/income$(534) $730  
Basic weighted average shares outstanding637  665  
Dilutive effect of share-based awards—   
Diluted weighted average shares outstanding637  667  
Basic (loss)/earnings per share$(0.84) $1.10  
Diluted (loss)/earnings per share$(0.84) $1.09  

Basic and diluted loss per share
Three Months Ended March 31,
(in millions, except per share data)20212020
Net loss$(1,177)$(534)
Basic weighted average shares outstanding636 637 
Dilutive effect of share-based awards
Diluted weighted average shares outstanding636 637 
Basic loss per share$(1.85)$(0.84)
Diluted loss per share$(1.85)$(0.84)

23Delta Air Lines, Inc. 2021 March Form 10-Q                                 17


Item 2. MD&A
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

ImpactThe following discussion and analysis of our financial condition and results of operations should be read in conjunction with our Condensed Consolidated Financial Statements and the COVID-19 Pandemicrelated notes and other financial information included elsewhere in this Quarterly Report on Form 10-Q and our audited consolidated financial statements and related notes included in our 2020 Annual Report on Form 10-K.

The unprecedentedOur business and rapid spread ofoperating results for 2021 continue to be significantly impacted by the COVID-19 and the related travel restrictions and social distancing measures implemented throughout the worldpandemic. However, as described further below, we have significantly reduced demand for air travel. After initially impacting our service to China beginningseen improvement in January, the spread of the virus and the resulting global pandemic next affected the majority of our international network and ultimately our domestic network. Beginning in March, large public events were cancelled, governmental authorities began imposing restrictions on non-essential activities, businesses suspended travel and popular leisure destinations temporarily closed to visitors. Certain countries that are key markets for our business have imposed bans on international travelers for specified periods or indefinitely.

As a result, demand for travel declined at an accelerated pace,during the March 2021 quarter, which has had an unprecedented and materially adverse impact on our revenues and financial position. The length and severity of the reduction in demand due to the pandemic is uncertain; accordingly, we expect to continue throughout 2021. Given the adverse impact to grow in the June 2020 quarter. While we are planning for a modest demand recovery beginning in the September 2020 quarter, the exact timingdrastic and pace of the recovery is uncertain given the significantunprecedented impact of the pandemic on our operating results in 2020, we believe that for the overall U.S. and global economy. Our forecasted expense management and liquidity measures may be modified as we clarify the demand recovery timing.

In response to these developments, we have implemented measures to focus on the safetyfinancial overview discussion below, a comparison of our customers and employees, while atresults in 2021 to 2019 allows for an understanding of the same time seeking to mitigate thefull impact on our financial position and operations. These measures include, but are not limited to, the following:

Taking Care of our Customers and Employees. The safety of our customers and employees continues to be our primary focus. As the COVID-19 pandemic has developed, we have taken numerous steps to help customers and employees practice social distancing on the ground and in the air in keeping with current health-expert recommendations:
Adopting new cleaning procedures on all flights, including disinfectant electrostatic spraying on all aircraft overnight and sanitizing high-touch areas like tray tables, entertainment screens, armrests and seat-back pockets before boarding.
Taking steps to help employees and customers practice social distancing, including blocking middle seats, pausing automatic upgrades, modifying our boarding process and moving to essential meal service only.
Extending 2020 Medallion Status an additional year, rolling Medallion Qualification Miles into 2021 and extending Delta SkyMiles American Express Card benefits and Delta Sky Club memberships.
Giving customers flexibility to plan, re-book and travel including extending expiration on travel credits through September 2022.
Offering pay protection to employees who have tested positive for COVID-19, must quarantine due to exposure or travel-related requirements or have self-identified as being at high-risk for illness from COVID-19 according to the Centers for Disease Control and Prevention ("CDC") guidelines and do not have the ability to telecommute.
Implementing significant workforce social distancing and protection measures, including reworking call center spaces to provide appropriate social distancing, increasing cleaningprogress of our facilities using methodsrecovery. Throughout the remainder of this management's discussion and products similar to whatanalysis, we are using on our aircraft and having virtually all employees who can telecommute do so.

Capacity Reductions. Following a strong start to 2020 in January and February, we experienced a precipitous decrease in demand in March as COVID-19 spread throughout the world. To align capacity with expected demand, beginning in the second half of March, we have significantly reduced our system capacity to a level that maintains essential services. For the June 2020 quarter, system capacity is expected to be down approximately 85 percent compared to the June 2019 quarter, with international capacity to be reduced by approximately 90 percent and domestic flying to be reduced by approximately 80 percent. As a result of reduced demand expectations and lower capacity, we are temporarily parking approximately 50 percent of our fleet.
24


Expense Management. With the reduction in revenue, we have, and will continue to implement cost saving initiatives, including:
Reducing capacity as described above to align with expected demand, which has resulted in temporarily parking approximately 400 aircraft as of March 31, 2020, with the expectation to have over 650 aircraft parked by the end of the June quarter. As a result, we have made the decision to accelerate the retirement of our MD-88 fleet from December 2020 to the end of July 2020.
Consolidating our footprint at our airport facilities, including temporarily closing most Delta Sky Clubs.
Reducing employee-related costs, including:
Voluntary unpaid leaves of 30 days to 12 months offered to most employees. Approximately 35,000 employees have volunteered to take leaves beginning in the June 2020 quarter.
Salary reductions of 50%present results for our officers and 25% for our director level employees.
A 25% reduction in work hours for all other management and most front-line employee work groups.
Instituting a company-wide hiring freeze.
Delaying non-essential maintenance projects and reducing or suspending other discretionary spending.

Balance Sheet, Cash Flow and Liquidity. We have taken the following actions to increase liquidity and strengthen our financial position. As a result of these actions, our cash and cash equivalents balance as of March 31, 2020 was $6.0 billion.
Reducing planned capital expenditures by approximately $3.5 billion, including working with original equipment manufacturers ("OEM") to optimize the timing of our future aircraft deliveries, delaying aircraft modifications and postponing certain information technology initiatives and replacement of ground equipment.
Drawing $3.0 billion from our previously undrawn revolving credit facilities.
Entering into a $2.7 billion secured term loan facility during the March 2020 quarter with an accordion feature that allowed us to increase the facility to $3.0 billion during April 2020.
Entering into $150 million of loans secured by certain of our widebody aircraft. In addition, during April 2020, we have entered into an additional $1.2 billion of sale-leaseback transactions for certain aircraft and are pursuing other financing initiatives.
Suspending future share repurchases and dividends.
Delaying $500 million of planned voluntary pension funding.

We continue to evaluate future financing opportunities by leveraging our unencumbered assets which, as of March 31, 2020, have a value of at least $15 billion, and utilizing funding from the CARES Act, discussed below. In response to the impact that the demand environment has had on our financial condition, our credit rating has been downgraded by Standard & Poor's to BB in late March2021, 2020 and by Fitch2019, and our commentary includes comparisons of 2021 results to BB+ in early April 2020.

Our primary credit facility has various financialboth 2020 and other covenants that require us to maintain a minimum fixed charge coverage ratio and a minimum asset coverage ratio. In the event that we are unable to maintain compliance with such covenants, we expect to obtain an amendment or waiver from our lenders, refinance the indebtedness subject to covenants or take other mitigating actions prior to a potential breach.

On March 27, 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") into law. The CARES Act is a relief package intended to assist many aspects of the American economy, including providing the airline industry with up to $25 billion in grants to be used for employee wages, salaries and benefits.

In April 2020, we were granted $5.4 billion in emergency relief through the payroll support program of the CARES Act to be paid in installments through July 2020. The relief payments are conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs through September 30, 2020. Other conditions include prohibitions on share repurchases and dividends through September 30, 2021, continuing essential air service as directed by the U.S. Department of Transportation and certain limitations on executive compensation. The relief payments include $3.8 billion in grants and $1.6 billion in an unsecured 10-year low interest loan. The loan includes annual interest rates of 1.00% for the first five years (through April 2025) and the Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we have agreed to issue to the U.S. Department of the Treasury over 6.5 million warrants to acquire Delta common stock. These warrants include an exercise price of $24.39 per share and have a five-year term.

On April 20, 2020, we received the first installment of $2.7 billion under the payroll support program.

The CARES Act provides for up to $25 billion in secured loans to the airline industry. We expect to be eligible for approximately $4.6 billion under the loan program and are currently evaluating our level of participation.

25


Finally, the CARES Act also provides for deferred payment of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $200 million of additional liquidity during the current year.

2019 results.

March 20202021 Quarter Financial Overview

Our pre-tax loss for the March 20202021 quarter was $607 million, representing$1.5 billion, including the $1.2 billion benefit related to recognition of a $1.6portion of the first payroll support program extension grant during the quarter. This represents a $2.5 billion decrease compared to the corresponding prior yearMarch 2019 quarter primarily resulting from a 18.0%60% decrease in revenue. Pre-tax loss, adjusted (a non-GAAP financial measure) was $422 million,$2.9 billion, a decrease of $1.3$3.8 billion compared to the corresponding prior year period.March 2019 quarter.

Revenue. Compared to the March 2019 quarter, our operating revenue decreased $1.9$6.3 billion, or 18.0%60%, due to reduced demand resulting from the COVID-19 pandemic, including a rapid decrease in demand during the last three weeks of March 2020. The decrease in operating revenue generated a 13.1% decrease in total revenue per available seat mile ("TRASM") and a 12.3% decrease in TRASM, adjusted (a non-GAAP financial measure) compared to the March 2019 quarter.pandemic.

Operating Expense. Total operating expense in the March 2021 quarter decreased $450 million,$3.9 billion, or 4.8%41%, primarily resulting from lower fuel costs, volume-related expenses and profit sharing. Our consolidated operating cost per available seat mile ("CASM") increased 1.0% to 15.30 cents compared to the March 2019 quarter, primarily dueresulting from lower volume-related expenses, mainly fuel and passenger commissions and other selling expenses, recognition of the first payroll support program extension grant and significant cost reduction measures taken across all aspects of our operation in response to the 5.7% reduction in capacity, which was mitigated by lower fuel costs. Non-fuel unit costs ("CASM-Ex" aCOVID-19 pandemic. Total operating expense, adjusted (a non-GAAP financial measure) increased 9.5% to 12.58 centsfor the March 2021 quarter decreased $3.1 billion, or 33%, compared to the March 2019 quarter, due to employee wage increases and effects of the 5.7% reduction in capacity.quarter.

Non-Operating Results. Total non-operating expense was $197$117 million in the March 20202021 quarter, $123$43 million higher than the March 2019 quarter, primarily due to unrealized losseshigher interest expense as a result of our increased debt due to financing arrangements entered into during 2020, partially offset by mark-to-market gains on our equity investments compared to minimal gains in the prior year.investments.

Cash Flow. DueOur cash, cash equivalents, short-term investments and aggregate principal amount committed and available to be drawn under our revolving credit facilities ("liquidity") at March 31, 2021 was $16.6 billion. During the sudden onset ofMarch 2021 quarter, operating activities provided $691 million, which included $2.0 billion from the COVID-19 pandemic, lossesfirst payroll support program extension grant. Also during the quarter resulted in $358 million of operating cash flow. During the quarter we incurred $3.0 billion$60 million of investing cash outflows, primarily from capital expenditures related to our $1.9 billion investment in LATAM Airlines Group S.A. ("LATAM")airport redevelopment projects, the purchase of aircraft and $937 millionfleet modifications, partially offset by the net redemption of capitalshort-term investments. The $937 million of capital investments primarily occurred before the negative effects of the COVID-19 pandemic materialized. As discussed above, we have suspended, or are planning to significantly reduce, capital investments for the remainder of the year by limiting capital expenditures to only those critical to our operation. These results generated $161$710 millionof negative free cash flow (a non-GAAP financial measure) compared to $751 million of free cash flow in the March 20192021 quarter. Despite this negative free cash flow,Additionally, during the March 2021 quarter we endedrepaid $1.8 billion on our debt and finance leases, of which $1.5 billion was early repayment of the March 2020 quarterterm loan secured by certain of our slots, gates and routes and issued $924 million of debt primarily in connection with $6.0 billion ofliquidity due to debt issuances, borrowings and other liquidity initiatives.the first payroll support program extension.

The above non-GAAP financial measures for pre-tax loss, adjusted, TRASM,operating expense, adjusted, CASM-Ex and free cash flow are defined and reconciled in "Supplemental Information" below.

Environmental Sustainability. In February 2020, we announced plans to invest $1.0 billion over the next 10 years in our effort to achieve carbon neutrality from March 1, 2020 forward, a commitment we have reiterated despite the challenges faced during the COVID-19 pandemic. Our carbon neutrality plan seeks to balance immediate actions (such as carbon offset credits from projects that maintain, protect and expand forests) and long-term solutions (such as sustainable aviation fuel and carbon sequestration technologies). We plan to spend more than $30 million in 2021 to address 13 million metric tons of carbon emissions generated by our airline segment from March 1 to December 31, 2020 through carbon offset credits, including $20 million on credits that we purchased and retired during the March 2021 quarter.
26
Delta Air Lines, Inc. 2021 March Form 10-Q                                 18


Item 2. MD&A - Results of Operations
Results of Operations - Three Months Ended March 31, 2021, 2020 and 2019

Operating Revenue
Three Months Ended March 31,Increase (Decrease)% Increase (Decrease)Three Months Ended March 31,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)(1)
(in millions)(1)
20202019
(in millions)(1)
202120202019
Ticket - Main cabinTicket - Main cabin$3,798  $4,721  $(923) (19.6)%Ticket - Main cabin$1,399 $3,798 $4,721 (63)%(70)%
Ticket - Business cabin and premium productsTicket - Business cabin and premium products2,713  3,267  (554) (17.0)%Ticket - Business cabin and premium products878 2,713 3,267 (68)%(73)%
Loyalty travel awardsLoyalty travel awards543  692  (149) (21.5)%Loyalty travel awards241 543 692 (56)%(65)%
Travel-related servicesTravel-related services515  574  (59) (10.3)%Travel-related services230 515 574 (55)%(60)%
Total passenger revenueTotal passenger revenue$7,569  $9,254  $(1,685) (18.2)%Total passenger revenue$2,748 $7,569 $9,254 (64)%(70)%
CargoCargo152  192  (40) (20.8)%Cargo215 152 192 41 %12 %
OtherOther871  1,026  (155) (15.1)%Other1,187 871 1,026 36 %16 %
Total operating revenueTotal operating revenue$8,592  $10,472  $(1,880) (18.0)%Total operating revenue$4,150 $8,592 $10,472 (52)%(60)%
TRASM (cents)TRASM (cents)14.59 ¢16.78 ¢(2.19)¢(13.1)%TRASM (cents)10.34 ¢14.59 ¢16.78 ¢(29)%(38)%
Third-party refinery sales(2)
Third-party refinery sales(2)
—  (0.08) 0.08  NM  
Third-party refinery sales(2)
(1.35)— (0.08)NM
Delta Private Jets adjustment(2)
Delta Private Jets adjustment(2)
—  (0.07) 0.07  NM  
Delta Private Jets adjustment(2)
— — (0.07)NM(100)%
TRASM, adjustedTRASM, adjusted14.59 ¢16.63 ¢(2.04)¢(12.3)%TRASM, adjusted9.00 ¢14.59 ¢16.63 ¢(38)%(46)%
(1)This reconciliation may not calculate exactly due to rounding.
(2)For additional information on adjustments to TRASM, see "Supplemental Information" below.

Operating Revenue

Compared to the March 2019 quarter, our operating revenue decreased $1.9$6.3 billion, or 18.0%60%, due to reduced demand resulting from the COVID-19 pandemic, primarily in the second half of March.pandemic. The decrease in operating revenue, generatedon a 13.1%36% decrease in TRASMcapacity, resulted in a 38% decrease in total revenue per available seat mile ("TRASM") and a 12.3%46% decrease in TRASM, adjusted compared to the March 2019 quarter. The revenue declines compared to the March 2020 quarter are attributable to these same factors, with the impact of the pandemic largely limited to the month of March in 2020.

The increase in third-party refinery sales resulted from the refinery's shift to producing more non-jet fuel products due to the decline in demand for jet fuel. See "Refinery Segment" below for additional details on the refinery's operations during the March 2021 quarter.

Passenger revenue during the month of March 2021 was approximately 50% higher than the month of February 2021, which is a higher increase than we have historically experienced in prior years between February and March. The length and severity of the reduction in travel demand due to the COVID-19 pandemic are uncertain, but with continued distribution of effective vaccines and easing of travel advisories and restrictions, we believe customer confidence will continue to grow, leading to increased demand in the spring and summer of 2021. The increase in passenger revenue from February 2021 to March 2021 is indicative of this increasing demand. We expect widespread vaccination to result in sustained demand improvement going forward, with recovery of domestic demand preceding the recovery of international demand in most regions.

We have historically generated cargo revenues in domestic and international markets through the use of cargo space on regularly scheduled passenger aircraft. Reduced industry capacity as a result of the COVID-19 pandemic drove a significant increase in our cargo yield, and our cargo revenue, in the March 2021 quarter compared to the March 2020 and March 2019 quarters, in contrast to the decreases experienced in passenger revenue.
Delta Air Lines, Inc. 2021 March Form 10-Q                                 19

Item 2. MD&A - Results of Operations
Passenger Revenue by Geographic Region
Increase (Decrease)
vs. Three Months Ended March 31, 2019
(in millions)Three Months Ended March 31, 2020Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$5,601  (16.9)%(14.1)%(1.1)%(3.2)%(16.0)%(10.9) pts  
Atlantic818  (23.8)%(19.4)%(12.1)%(5.5)%(13.3)%(6.5) pts  
Latin America765  (11.2)%(12.4)%(5.9)%1.5 %(5.6)%(6.0) pts  
Pacific385  (33.3)%(34.0)%(26.5)%1.0 %(9.3)%(8.7) pts  
Total$7,569  (18.2)%(16.6)%(5.7)%(2.0)%(13.3)%(9.6) pts  

Increase (Decrease)
vs. Three Months Ended March 31, 2020
(in millions)Three Months Ended March 31, 2021Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$2,280 (59)%(50)%(27)%(18)%(44)%(23)pts
Atlantic142 (83)%(84)%(63)%%(53)%(40)pts
Latin America264 (65)%(53)%(6)%(27)%(63)%(40)pts
Pacific62 (84)%(91)%(58)%75 %(61)%(60)pts
Total$2,748 (64)%(58)%(32)%(13)%(47)%(28)pts

Increase (Decrease)
vs. Three Months Ended March 31, 2019
(in millions)Three Months Ended March 31, 2021Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$2,280 (66)%(57)%(27)%(21)%(53)%(34)pts
Atlantic142 (87)%(87)%(68)%%(59)%(47)pts
Latin America264 (69)%(59)%(11)%(26)%(65)%(46)pts
Pacific62 (89)%(94)%(69)%77 %(65)%(68)pts
Total$2,748 (70)%(65)%(36)%(15)%(54)%(38)pts


Passenger revenue decreased $1.7$4.8 billion, or 18.2%64%, compared to the March 20192020 quarter. Passenger revenue per available seat mile ("PRASM") decreased 13.3%47%, and passenger mile yield decreased 2.0%13% on 5.7%32% lower capacity. Load factor decreased 9.628 points from the prior yearMarch 2020 quarter to 73.1%45%.

Passenger revenue decreased $6.5 billion, or 70%, compared to the March 2019 quarter. PRASM decreased 54%, and passenger mile yield decreased 15% on 36% lower capacity. Load factor decreased 38 points from the March 2019 quarter to 45%.

In March 2021, we announced the extension of the validity of all passenger tickets and travel credits expiring in 2021 or purchased in 2021 to December 2022. In addition, we have waived change fees for all tickets purchased through April 30, 2021, as well as eliminated change fees for domestic and international tickets originating from North America with the exception of Basic Economy tickets. We do not expect these policy changes to materially affect our revenue in future periods.

Domestic

PriorPassenger unit revenue related to our domestic region for the March 2021 quarter decreased 53% with capacity down 27% compared to the effectsMarch 2019 quarter as a result of reduced demand due to the COVID-19 pandemic domesticand our policy to block middle seats on flights through April 30, 2021. The revenue results were strong with January and February revenue nearly 10% higher than the prior year period. However, duedecline compared to the decrease in customer demand beginning in March, unit revenue for the March 2020 quarter decreased 16.0%is attributable to these same factors, with capacity down 1.1%(with March month capacity down 18.1%) comparedthe impact of the pandemic largely limited to the prior year period. month of March in 2020.

We expect this significantly lowerare planning for improvement to the demand environment, primarily from leisure customers, to continue throughout 2021, though still lower than the comparable periods in 2019. Throughout the June 2020latter half of the March 2021 quarter and possibly beyond, andwe have seen leisure customer bookings continue to improve, ending the quarter down approximately only 25% from March 2019 quarter levels. We remain optimistic about the ultimate recovery of business travel but are unable to predict the timing or extent of that recovery. As a result, we are planning for our domestic capacity to be approximately 80 percent20% lower in the June 20202021 quarter than the June 2019 quarter.



27Delta Air Lines, Inc. 2021 March Form 10-Q                                 20


Item 2. MD&A - Results of Operations
International

Passenger revenue related to our international regions decreased 21.7% year-over-year due81% with capacity down 51% compared to decreased demand as a result of the COVID-19 pandemic.March 2019 quarter, with similar declines compared to the March 2020 quarter. The reductions in revenue and capacity discussed belowpresented in the tables above were a result of continued reduced demand and government travel directives and quarantines significantly limiting or suspending air travel due to the spreadCOVID-19 pandemic. Additionally, many countries have implemented international testing requirements, which has slowed demand in the short-term but is expected to enable the long-term recovery of COVID-19. international air travel.

We expect this significantly lower demand environment to continue for an extended period, with improvement expected after the recovery in the June 2020 quarter and possibly beyond.

Atlantic. Unit revenue decreased 13.3%ondomestic travel. As a capacity reduction of 12.1%in the March 2020 quarter (with March month capacity down 44.9%) compared to the prior year period. Weresult, we are planning for our international capacity to be approximately 50% lower in the June 20202021 quarter to be approximately 95 percent lower than the June 2019 quarter.

Latin America. Unit revenue decreased 5.6% on a capacity reduction of 5.9% in the March 2020 quarter (with March month capacity down 27.2%) compared to the prior year period. We are planning for our capacity in the June 2020 quarter to be approximately 90 percent lower than the June 2019 quarter.

Pacific. Unit revenue decreased 9.3% on a capacity reduction of 26.5% in the March 2020 quarter (with March month capacity down 58.7%) compared to the prior year period. We are planning for our capacity in the June 2020 quarter to be approximately 85 percent lower than the June 2019 quarter. Also, as previously announced, in March 2020 we transferred our U.S.-Tokyo services from Narita to Haneda airport, Tokyo's preferred airport for corporate customers.

In each of thesethe international regions, we continue to monitor government travel directives and customer demand and will adjust flight schedules accordingly. The length and severity of the reduction in demand due to the COVID-19 pandemic is uncertain. We expect these trends in revenue to continue until the global pandemic has moderated and demand for air travel returns.

PriorThe Atlantic and Pacific regions continue to be the COVID-19 pandemic, we completed two transactions to further strengthen our partnerships.most impacted by the restrictions described above. In the Atlantic region, effective JanuaryDecember 2020, we combined our separate transatlantic joint venture agreements with Air France-KLM and Virgin Atlantic into a single three-party transatlantic joint venture. This enhanced joint venture will strengthen collaborationbecame the first U.S. airline to offer flights between the three airlinesU.S. and will provideEurope that allow customers with increased access to destinations across North America,avoid quarantine upon arrival after testing negative for the U.K.virus prior to travel and Europe. Inupon arrival in Amsterdam and Rome. We plan to continue this program to Rome through the June 2021 quarter, while also adding more routes and frequencies, including the addition of Milan as a destination.

The Latin America region in January 2020, we completedhas shown the tender offer to acquire 20%most recovery of the shares of LATAM as part of our plan to enter into a strategic alliance. Additionallyinternational regions, with improving demand for leisure destinations in the March 2020Caribbean, Mexico and Central America. We expect that trend to continue into the June 2021 quarter we started codesharing for certain flights operated by LATAM. This alliance is expected to generate new growth opportunities, building upon Delta'swith the recovery in the Atlantic and LATAM's global footprint and joint ventures.Pacific regions lagging behind Latin America.

Other Revenue
Three Months Ended March 31,Increase (Decrease)% Increase (Decrease)Three Months Ended March 31,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)(in millions)20202019(in millions)202120202019
Ancillary businesses and refineryAncillary businesses and refinery$726 $223 $369 NM97 %
Loyalty programLoyalty program$474  $474  $—  — %Loyalty program368 474 474 (22)%(22)%
Ancillary businesses and refinery223  369  (146) (39.6)%
MiscellaneousMiscellaneous174  183  (9) (4.9)%Miscellaneous93 174 183 (47)%(49)%
Total other revenueTotal other revenue$871  $1,026  $(155) (15.1)%Total other revenue$1,187 $871 $1,026 36 %16 %

Ancillary Businesses and Refinery. Ancillary businesses and refinery includes refinery sales to third parties, aircraft maintenance services we provide to third parties and our vacation wholesale operations. Refinery sales to third parties, which are at or near cost, increased approximately $540 million and $490 million compared to the March 2020 and March 2019 quarters, respectively. The increase in third-party refinery sales resulted from the refinery's shift to producing more non-jet fuel products due to the decline in demand for jet fuel. The increase in refinery sales was partially offset by declines in revenue from aircraft maintenance services we provide to third parties, which decreased due to the reduction in flights operated worldwide. The March 2019 quarter results also included $52 million of revenue from Delta Private Jets, which was combined with Wheels Up in January 2020 and is no longer reflected in ancillary businesses and refinery.

Loyalty Program. Loyalty program revenues relate to brand usage by third parties and other performance obligations embedded in miles sold, including redemption of miles for non-travel awards. These revenues are mainly driven by customer spend on American Express cards, which did not experience the same decline in demand asdeclined at a less severe rate than air travel during the quarter.

Ancillary Businesses and Refinery. Ancillary businesses and refinery includes aircraft maintenance services we provide to third parties, our vacation wholesale operations and refinery sales to third parties. Refinery sales to third parties, which are at or near cost, decreased $49 million compared to the March 2019 quarter. The March 2019 quarter results also included $52 million of revenue from Delta Private Jets, which was combined with Wheels Up in January 2020 and is no longer reflected in ancillary businesses and refinery.travel.

Miscellaneous. Miscellaneous revenue is primarily composed of lounge access and codeshare revenues. The volume of these transactions has fallen compared to the March 2020 and March 2019 quarters due to the impact of, and our response to, the COVID-19 pandemic, including reduced capacity and the temporary closure of certain lounges. We expect to reopen nearly all of our lounges by July 2021.

28Delta Air Lines, Inc. 2021 March Form 10-Q                                 21


Item 2. MD&A - Results of Operations
Operating Expense
Three Months Ended March 31,Increase (Decrease)% Increase (Decrease)Three Months Ended March 31,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)(in millions)20202019(in millions)202120202019
Salaries and related costsSalaries and related costs$2,771  $2,639  $132  5.0 %Salaries and related costs$2,202 $2,862 $2,732 (23)%(19)%
Aircraft fuel and related taxesAircraft fuel and related taxes1,595  1,978  (383) (19.4)%Aircraft fuel and related taxes1,017 1,595 1,978 (36)%(49)%
Regional carriers expense, excluding fuel902  893   1.0 %
Ancillary businesses and refineryAncillary businesses and refinery706 219 351 NM
Contracted servicesContracted services519 748 709 (31)%(27)%
Landing fees and other rentsLanding fees and other rents493 550 524 (10)%(6)%
Depreciation and amortizationDepreciation and amortization678  615  63  10.2 %Depreciation and amortization492 678 615 (27)%(20)%
Contracted services675  632  43  6.8 %
Regional carrier expenseRegional carrier expense401 577 538 (31)%(25)%
Aircraft maintenance materials and outside repairsAircraft maintenance materials and outside repairs469  476  (7) (1.5)%Aircraft maintenance materials and outside repairs294 469 476 (37)%(38)%
Landing fees and other rents467  419  48  11.5 %
Passenger servicePassenger service118 273 288 (57)%(59)%
Passenger commissions and other selling expensesPassenger commissions and other selling expenses358  427  (69) (16.2)%Passenger commissions and other selling expenses110 398 474 (72)%(77)%
Passenger service257  271  (14) (5.2)%
Ancillary businesses and refinery219  351  (132) (37.6)%
Aircraft rentAircraft rent100  102  (2) (2.0)%Aircraft rent104 100 102 %%
Restructuring chargesRestructuring charges(44)— — NM
Government grant recognitionGovernment grant recognition(1,186)— — NM
Profit sharingProfit sharing—  220  (220) (100.0)%Profit sharing— — 220 NM(100)%
OtherOther511  429  82  19.1 %Other322 533 445 (40)%(28)%
Total operating expenseTotal operating expense$9,002  $9,452  $(450) (4.8)%Total operating expense$5,548 $9,002 $9,452 (38)%(41)%

In response to the reduced demand and related reduction in revenue following the onset of the COVID-19 pandemic in early 2020, we quickly reduced capacity to more closely align with demand, implemented cost saving initiatives related to our fleet and operations, offered employees voluntary separation programs and delayed or eliminated nearly all discretionary spending.

As a result, most operating expense line items decreased significantly in the March 2021 quarter compared to the March 2020 and 2019 quarters. Operating expense decreased primarily due to the voluntary separation programs described below, the many cost reduction measures and programs implemented in response to the COVID-19 pandemic and the reduction in volume and selling-related costs. During 2021, as distribution of effective vaccines continues, travel restrictions and advisories ease and customer confidence continues to grow, we expect revenue and capacity to return and operating expense to increase. However, we believe that a portion of the cost savings achieved during 2020 was structural in nature, which we expect to contribute to a lower non-fuel unit cost in the future as capacity is restored.

The discussion below is focused largely on the changes in certain operating expense line items compared to the March 2020 and March 2019 quarters that were not primarily driven by the reduction in capacity or revenue. These include many of the cost reduction measures and programs we implemented in response to the COVID-19 pandemic.

Salaries and Related Costs.Costs. The increasedecrease in salaries and related costs compared to the March 2020 and March 2019 quarters is primarily due to pay rate increases for eligible employees implemented in the December 2019 quarter. Asactions taken as a result of decreased demand for air travel due to the COVID-19 pandemic, we have instituted a hiring freeze,pandemic. In the second half of 2020, approximately 18,000 employees elected to participate in voluntary separation programs, reducing our workforce by approximately 20%. Additionally, approximately 13,000 employees took voluntary unpaid leaves of absence during the March 2021 quarter.

Beginning in March 2020 and continuing through December 2020, salaries were reduced salaries by 50% and 25%100% for our officerCEO and director level employees, respectively, and reduced50% for our other officers. In addition, work hours were reduced by 25% for all other management and most front-line employee work groups for the June 2020 quarter. In addition,groups. On January 1, 2021, employees were restored to full work hours and we plan to recall approximately 35,000 of our employees will take a voluntary unpaid leave of absence for periods ranging from 30 days up to 12 months beginning in the June 2020 quarter. As a result, we expect salaries1,700 pilots between March and related costs to decline in future periods versus the comparable prior year period.October that had been placed on inactive status.


Delta Air Lines, Inc. 2021 March Form 10-Q                                 22

Item 2. MD&A - Results of Operations
Aircraft Fuel and Related Taxes. Fuel expense decreased $383961 million compared to the prior yearMarch 2019 quarter primarily due to an approximately 8%a 43%decrease in consumption and a 18% decrease in the market price per gallon of jet fuel andfuel. Fuel expense decreased $578 million compared to the March 2020 quarter primarily due to a 8%38% decrease in consumption. We expect consumption and an 11% decrease in future quartersthe market price of jet fuel. Consumption decreased on a combination of reduced capacity and improved fuel efficiency on an available seat mile basis. Additionally, during the March 2021 quarter, we purchased and retired approximately $20 million of carbon offset credits which relate to decline further,approximately 60% of the 13 million metric tons of carbon emissions generated by our airline segment from March 1 to December 31, 2020. In the table below, these costs are shown in line with the expected capacity reductions discussed above.environmental sustainability impact.

The table below also shows the impact of hedging and the refinery on fuel expense and average price per gallon, adjusted (non-GAAP financial measures):
Average Price Per Gallon
Three Months Ended March 31,Increase (Decrease)Three Months Ended March 31,Increase (Decrease)
(in millions, except per gallon data) (1)
2020201920202019
Fuel purchase cost(2)
$1,631  $1,936  $(305) $1.85  $2.01  $(0.16) 
Fuel hedge impact(7)  (15) (0.01) 0.01  (0.02) 
Refinery segment impact(29) 34  (63) (0.03) 0.04  (0.07) 
Total fuel expense$1,595  $1,978  $(383) $1.81  $2.06  $(0.25) 
MTM adjustments and settlements(3)
 (8) 15  0.01  (0.01) 0.02  
Delta Private Jets adjustment(4)
—  (7)  —  (0.01) 0.01  
Total fuel expense, adjusted$1,602  $1,963  $(361) $1.82  $2.04  $(0.22) 
gallon.

(1)
Fuel expense and average price per gallon
Average Price Per Gallon
Three Months Ended March 31,2021 vs. 2019 Increase (Decrease)Three Months Ended March 31,2021 vs. 2019 Increase (Decrease)
(in millions, except per gallon data)202120202019202120202019
Fuel purchase cost(1)
$895 $1,631 $1,936 $(1,041)$1.64 $1.85 $2.01 $(0.37)
Environmental sustainability impact20 — — 20 0.04 — — 0.04 
Fuel hedge impact(23)(7)(31)(0.04)(0.01)0.01 (0.05)
Refinery segment impact125 (29)34 91 0.23 (0.03)0.04 0.19 
Total fuel expense$1,017 $1,595 $1,978 $(961)$1.87 $1.81 $2.06 $(0.19)
This reconciliation may not calculate exactly due to rounding.
(2)(1)Market price for jet fuel at airport locations, including related taxes and transportation costs.
(3)Mark-to-market ("MTM") adjustments and settlements include the effects of the derivative transactions disclosed in Note 6 of the Notes to the Condensed Consolidated Financial Statements. For additional information and the reason for adjusting fuel expense, see "Supplemental Information" below.
(4)Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability.

Regional carriers expense, excluding fuel. Expenses associated with the regional carriers is dependent on our capacity and utilization of these carriers. We expect regional carriers expense to decline in future quarters due to the capacity reductions discussed above.

29


Passenger Commissions and Other Selling Expenses. The decrease in passenger commissions and other selling expenses is primarily related to the significant reduction in demand for travel beginning in March 2020 due to the impact of the COVID-19 pandemic.

Ancillary Businesses and Refinery. Ancillary businesses and refinery includes expenses associated with refinery sales to third parties, aircraft maintenance services we provide to third parties and our vacation wholesale operations andoperations. Increased expenses were primarily related to refinery sales to third parties. Refinery sales to third parties, which are at or near cost, decreased $49 millioncost. Due to the decrease in demand for jet fuel, the refinery has shifted production to more non-jet fuel products, which increased the sales to third parties compared to the March 2019 quarter. The refinery cost of sales increased approximately $540 million and approximately $490 million compared to the March 2020 and March 2019 quarters, respectively. The increase in refinery costs was partially offset by lower expenses related to aircraft maintenance services we provide to third parties due to the reduction in flights operated worldwide. In addition, $44 million of costs related to services performed by Delta Private Jets in the March 2019 quarter were recorded in ancillary businesses and refinery prior to the combination of that business with Wheels Up in January 2020.

Profit Sharing. Regional Carrier Expense.Our profit sharing program pays 10% Regional carrier expense decreased compared to all eligible employees for the first $2.5 billion of annual profitMarch 2020 and 20% of annual profit above $2.5 billion. The decrease in profit sharing isMarch 2019 quarters due to lower utilization of these carriers as a result of the current expectations for a pre-tax lossoverall reduced capacity.

We previously allocated certain costs (such as landing fees and other rents, salaries and related costs and contracted services) to regional carrier expense in our income statement based on relevant statistics (such as passenger counts). Beginning in the March 2021 quarter we are no longer performing this allocation and have reclassified the costs presented in prior periods to align with this presentation. This reclassification better reflects the nature of, and how management views, these regional carrier related expenses. This allocation was approximately $900 million in 2020, compared to expectations for pre-tax incomeincluding $325 million in the March 2020 quarter, and $1.4 billion in 2019, including $355 million in the March 2019 quarter. The remaining amounts in regional carrier expense represent payments to our regional carriers under capacity purchase agreements and the expenses of our wholly owned regional subsidiary, Endeavor Air, Inc.

Aircraft Rent. Most aircraft operating lease expenses are recorded in aircraft rent and are contractually fixed. Therefore, aircraft rent did not decline as our other operating expense line items did compared to the March 2020 and March 2019 quarters.

Other.Restructuring charges. The increaseDuring 2020, we recorded restructuring charges, including certain accruals, following strategic business decisions in other expense is primarily driven by costs resulting fromresponse to the COVID-19 pandemic. In the March 2021 quarter, we recognized $44 million of adjustments to certain of those restructuring charges, representing changes in our decision in January 2020 to launch new uniforms for flight attendants and above-wing customer service agents.estimates.

CARES Act.Government Grant Recognition. In April 2020,January 2021, we were granted $5.4 billion in emergency relief through theentered into a payroll support program of the CARES Act to be paid in installments through July 2020. The relief payments are conditioned on ourextension agreement to refrain from conducting involuntary employee layoffs or furloughs through September 30, 2020. Other conditions include prohibitions on share repurchases and dividends through September 30, 2021, continuing essential air service as directed by the U.S. Department of Transportation and certain limitations on executive compensation. The relief payments include $3.8 billion in grants and $1.6 billion in an unsecured 10-year low interest loan. The loan includes annual interest rates of 1.00% for the first five years (through April 2025) and the Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we have agreed to issue towith the U.S. Department of the TreasuryTreasury. In the March 2021 quarter, we received $2.9 billion in payroll support payments, which must be used exclusively for the payment of employee wages, salaries and benefits. The support payments included a grant of $2.0 billion that is being recognized as contra-expense in 2021 over 6.5 million warrantsthe period that the funds are expected to acquire Delta common stock. These warrants include an exercise price of $24.39 per share and have a five-year term.benefit. We expect to fully recognize a portionthe grant proceeds from this first payroll support program extension by the end of the June 2021 quarter.
Delta Air Lines, Inc. 2021 March Form 10-Q                                 23

Item 2. MD&A - Results of Operations
We additionally expect to receive approximately $2.7 billion, including a grant of $1.9 billion, under a second extension of the payroll support program. The grant will also be recognized as contra-operating expense.contra-expense in 2021 over the period that the funds are expected to benefit. The amounts of the second extension of the payroll support program are estimated based on our share, and the structure of, the first extension of the payroll support program although actual amounts could differ from our estimates. See Note 5 of the Notes to the Condensed Consolidated Financial Statements for additional information on the payroll support program extensions.



Non-Operating Results
Three Months Ended March 31,Three Months Ended March 31,2021 vs. 20202021 vs. 2019
(in millions)(in millions)20202019Favorable (Unfavorable)(in millions)202120202019Favorable (Unfavorable)
Interest expense, netInterest expense, net$(79) $(83) $ Interest expense, net$(361)$(79)$(83)$(282)$(278)
Impairments and equity method lossesImpairments and equity method losses(54)(260)(54)206 — 
Gain/(loss) on investments, netGain/(loss) on investments, net(112) 100  (212) Gain/(loss) on investments, net262 (112)100 374 162 
Miscellaneous, netMiscellaneous, net(6) (91) 85  Miscellaneous, net36 254 (37)(218)73 
Total non-operating expense, netTotal non-operating expense, net$(197) $(74) $(123) Total non-operating expense, net$(117)$(197)$(74)$80 $(43)

Interest expense.expense, net. Interest expense decreasedincreased compared to the prior year periodperiods as a result of lower interest ratesfinancing arrangements entered into during 2020. See Note 5 of the Notes to the Condensed Consolidated Financial Statements for additional information on our debt.recent financings. As a result of the financing activities entered intoincrease in our outstanding debt since the onset of the COVID-19 pandemic, interest expense, net in the March 2021 quarter was $361 million. However, we have begun reducing the total amount of interest expense by paying down our debt in addition to periodic amortization payments and scheduled maturities. This began with early repayments made during the December 2020 quarter and expectations for future financingscontinued with the early repayment of our $1.5 billion secured term loan in the March 2021 quarter. We expect interest expense in the June 20202021 quarter our debt balance has increased and we expect interest expense to increase in future quarters.be approximately $350 million.

Gain/(loss) on investments. Impairments and equity method losses.Gain/(loss) on investments Impairments and equity method losses reflects the gainsour share of LATAM's and losses onGrupo Aeroméxico's equity method results prior to their respective bankruptcy filings, and our share of Virgin Atlantic's equity investments. The decrease compared to the prior year period results from unrealized losses in our equity investments in international airlines, which experienced significant market declines during the March 2020 quarter due to the global travel restrictions from the COVID-19 pandemic.method results. See Note 54 of the Notes to the Condensed Consolidated Financial Statements for additional information on our equity investments.

Miscellaneous.Gain/(loss) on investments, net. Gain/(loss) on investments, net reflects the gains and losses on our equity investments measured at fair value on a recurring basis. The March 2021 quarter gain is primarily due to the mark-to-market adjustment on our investment in Wheels Up. See Note 4 of the Notes to the Condensed Consolidated Financial Statements for additional information on our equity investments.

Miscellaneous, net. Miscellaneous, net is primarily composed of our proportionate share of earnings/losses from our equity investments in Virgin Atlantic and Grupo Aeroméxico,includes pension and related expense, charitable contributions andbenefit/(expense), foreign exchange gains/losses. Our equity investment financial results(losses) and foreign exchange gains/losses vary and impact the comparability of miscellaneous, net from period to period.charitable contributions. The favorability compared to the prior year period is primarily due toMarch 2020 quarter included the $240 million gain recognized as a result of the combination of Delta Private Jets with Wheels Up in January 2020, offset by equity investment losses.2020.

30


Income Taxes

During 2021 interim periods, we will calculate our income tax expense by applying to any pre-tax loss/income an effective tax rate determined as if the year to date period is the annual period. Using this method, for the three months ended March 31, 2021 our effective tax rate was 22%. We projectbelieve that, ourat this time, this method for determining the effective tax rate is more reliable than projecting an annual effective tax rate for 2020 will be between 18% and 22%. In certain interim periods, we may have adjustmentsdue to our net deferred tax liabilities as a resultthe uncertainty of changes in prior year estimates and tax laws enacted duringestimating annual pre-tax loss/income due to the period, which will impact of the effective tax rate for that interim period.COVID-19 pandemic.



Delta Air Lines, Inc. 2021 March Form 10-Q                                 24

Item 2. MD&A - Refinery Segment
Refinery Segment

The refinery operated by our subsidiarysubsidiaries Monroe Energy, LLC ("Monroe"and MIPC, LLC (collectively, "Monroe") primarily produces gasoline, diesel and jet fuel. Monroe exchanges the non-jet fuel products the refinery produces with third parties for jet fuel consumed in our airline operations. Historically, the jet fuel produced and procured through exchanging gasoline and diesel fuel produced by the refinery provided approximately 200,000 barrels per day, or approximately 75%, of our pre-COVID-19 pandemic consumption, for use in our airline operations. We believe that the jet fuel supply resulting from the refinery's operation contributes to reducing the market price of jet fuel and thus lowers our cost of jet fuel compared to what it otherwise would be.

The refinery’s production has also been altered by the dramatic change in economic conditions caused by the COVID-19 pandemic. In future periods,During the March 2021 quarter, the refinery expects to operateoperated at 60% – 90% of normal production levels, largely due to the significant dropdecrease in the demand for jet fuel.fuel, and expects production levels at the high end of that range during the June 2021 quarter, subject to market conditions. Additionally, due to the dropdecrease in demand for jet fuel, we are shifting ourthe refinery has shifted production to produce more non-jet fuel products. ThoseWe plan to continue to exchange those non-jet fuel products will continue to be exchanged for jet fuel to the extent that we can balance refinery sales withneeded based on jet fuel demand.

The refinery recorded operating revenue of $1.2 billion in the three months ended March 31, 2020, compared to $1.3 billion in the three months ended March 31, 2019. Operating revenue in the three months ended March 31, 2020 was primarily composed of $831 million of non-jet fuel products exchanged with third parties to procure jet fuel, $210 million of sales of jet fuel to the airline segment and $143 million of non-jet fuel product sales.
Refinery segment financial information
Three Months Ended March 31,2021 vs. 20202021 vs. 2019
(in millions, except per gallon data)202120202019% Increase (Decrease)% Increase (Decrease)
Exchange products$503 $831 $732 (39)%(31)%
Sales of refined products143 232 (97)%(98)%
Sales to airline segment— 210 271 NMNM
Third party refinery sales540 — 48 NMNM
Operating revenue$1,047 $1,184 $1,283 (12)%(18)%
Operating (loss)/income$(125)$29 $(34)NMNM
Refinery segment impact on average price per fuel gallon$0.23 $(0.03)$0.04 NMNM

Refinery revenues decreased compared to the prior year periodMarch 2020 and March 2019 quarters due to lower costs of crude oil leading to lower pricing for associated refined products, partially offset by higher refinery run rates during the quarter.

quarter, as well as lower pricing for refined products. The refinery recorded operating income of $29 millionloss was higher in the three months ended March 31, 2020,2021 quarter as compared to operating loss of $34 millionthe March 2019 quarter, which was mainly driven by the reduction in the three months ended March 31, 2019.revenue and an increase in Renewable Identification Numbers ("RINs") compliance costs discussed below, and was partially offset by cost savings resulting from decreased production levels.

A refinery is subject to annual U.S. Environmental Protection Agency requirements to blend renewable fuels into the gasoline and on-road diesel fuel it produces. Alternatively, a refinery may purchase renewable energy credits, called Renewable Identification Numbers ("RINs"),RINs, from third parties in the secondary market. The Monroe refinery purchases the majority of its RINs requirement in the secondary market. Observable RINs prices increased throughout the March 2021 quarter, with Monroe incurring $158 million in RINs compliance costs during the March 2021 quarter as compared to $27 million and $15 million in the March 2020 and March 2019 quarters, respectively.

For more information regarding the refinery's results, see Note 119 of the Notes to the Condensed Consolidated Financial Statements.


31Delta Air Lines, Inc. 2021 March Form 10-Q                                 25


Item 2. MD&A - Operating Statistics
Operating Statistics
Three Months Ended March 31,% Increase
(Decrease)
Three Months Ended March 31,2021 vs. 2020 % Increase
(Decrease)
2021 vs. 2019 % Increase
(Decrease)
Consolidated(1)
Consolidated(1)
20202019
Consolidated(1)
202120202019
Revenue passenger miles (in millions)Revenue passenger miles (in millions)43,062  51,617  (16.6)  Revenue passenger miles (in millions)17,948 43,062 51,617 (58)%(65)%
Available seat miles (in millions)Available seat miles (in millions)58,885  62,416  (5.7)  Available seat miles (in millions)40,118 58,885 62,416 (32)%(36)%
Passenger mile yieldPassenger mile yield17.58 ¢17.93 ¢(2.0)  Passenger mile yield15.31 ¢17.58 ¢17.93 ¢(13)%(15)%
PRASMPRASM12.85 ¢14.83 ¢(13.3)  PRASM6.85 ¢12.85 ¢14.83 ¢(47)%(54)%
TRASMTRASM14.59 ¢16.78 ¢(13.1)  TRASM10.34 ¢14.59 ¢16.78 ¢(29)%(38)%
TRASM, adjusted(2)
TRASM, adjusted(2)
14.59 ¢16.63 ¢(12.3)  
TRASM, adjusted(2)
9.00 ¢14.59 ¢16.63 ¢(38)%(46)%
CASMCASM15.30 ¢15.14 ¢1.0   CASM13.83 ¢15.30 ¢15.14 ¢(10)%(9)%
CASM-Ex(2)
CASM-Ex(2)
12.58 ¢11.49 ¢9.5   
CASM-Ex(2)
13.01 ¢12.58 ¢11.49 ¢%13 %
CASM, adjusted(2)
CASM, adjusted(2)
15.61 ¢15.30 ¢14.99 ¢%%
Passenger load factorPassenger load factor73.1 %82.7 %(9.6) pts  Passenger load factor45  %73  %83  %(28)pts(38)pts
Fuel gallons consumed (in millions)Fuel gallons consumed (in millions)880  962  (8.5)  Fuel gallons consumed (in millions)545 880 962 (38)%(43)%
Average price per fuel gallon(3)
Average price per fuel gallon(3)
$1.81  $2.06  (12.1)  
Average price per fuel gallon(3)
$1.87 $1.81 $2.06 %(9)%
Average price per fuel gallon, adjusted(3)(4)
$1.82  $2.04  (11.0)  
Average price per fuel gallon, adjusted(2)(3)
Average price per fuel gallon, adjusted(2)(3)
$1.91 $1.82 $2.04 %(6)%

(1)Includes the operations of our regional carriers under capacity purchase agreements.
(2)Non-GAAP financial measure defined and reconciled to TRASM, CASM and CASM,average fuel price per gallon, respectively, in "Supplemental Information" below.
(3)Includes the impact of fuel hedge activity, and refinery segment results.
(4)Non-GAAP financial measure definedresults and reconciled to average fuel price per gallon in "Results of Operations" for the three months ended March 31, 2020 and 2019.environmentalsustainability activity.

32Delta Air Lines, Inc. 2021 March Form 10-Q                                 26


Item 2. MD&A - Fleet Information
Fleet Information

To align capacity with customer demand as a result of the COVID-19 pandemic we are working with OEMs to optimize the timing of our future aircraft deliveries and expect to remove from active service over 650 mainline and regional aircraft until demand recovers. As of March 31, 2020, we have temporarily parked approximately 400 aircraft and permanently parked 28 aircraft.

During the March 2020 quarter, we recorded a $22 million impairment charge related to accelerating the planned retirement of the MD-88 fleet from December 2020 to the end of July 2020, which resulted in a reduction in forecasted cash flows. As we obtain greater clarity around the duration and extent of reduced demand and potentially execute further capacity adjustments, we will continue to evaluate our current fleet compared to network requirements and may decide to permanently retire additional aircraft.

Prior to the onset of the pandemic and our decision to work with OEMs to optimize the timing of our future aircraft deliveries, we took delivery of eight mainline aircraft and two CRJ-900 aircraft in the March 2020 quarter.

Our operating aircraft fleet, purchase commitments and options at March 31, 20202021 are summarized in the following table:table. As of March 31, 2021, less than 10% of our mainline and regional aircraft were temporarily parked.

Mainline aircraft information by fleet typeMainline aircraft information by fleet type
Active Fleet(1)
Temporarily Parked Fleet(1)
Commitments
Current Fleet(1)
Commitments(2)
Aircraft TypeOwnedFinance LeaseOperating LeaseOwnedFinance LeaseOperating LeaseTotalAverage AgePurchaseOptions
Fleet TypeFleet TypeOwnedFinance LeaseOperating LeaseTotalAverage Age (Years)PurchaseOptions
B-717-200B-717-20011  16  38   11  13  91  18.6—  —  B-717-20030 11 50 20.0
B-737-700 —  —   —  —  10  11.2—  —  
B-737-800B-737-80049   —  24   —  77  18.6—  —  B-737-80073 — 77 19.6
B-737-900ERB-737-900ER58  —  31  30  —  11  130  3.6—  —  B-737-900ER81 — 49 130 4.6
B-757-200B-757-20048   —  44   —  100  22.6—  —  B-757-20093 — 100 23.6 
B-757-300B-757-30010  —  —   —  —  16  17.1—  —  B-757-30016 — — 16 18.1
B-767-300ERB-767-300ER14  —  —  42  —  —  56  23.8—  —  B-767-300ER36 — — 36 24.4
B-767-400ERB-767-400ER —  —  12  —  —  21  19.3—  —  B-767-400ER21 — — 21 20.3
B-777-200ER —  —   —  —   20.3—  —  
B-777-200LR —  —   —  —  10  11.0—  —  
A220-100A220-10027   —  —  —  —  31  0.814  —  A220-10037 — 41 1.5
A220-300A220-300—  —  —  —  —  —  —  50  50  A220-300— — 0.443 50 
A319-100A319-10041  —   14  —   57  18.1—  —  A319-10055 — 57 19.1
A320-200A320-20034  —   24  —   62  24.6—  —  A320-20051 — 55 25.1
A321-200A321-20038  14  21  17  —  10  100  1.927  —  A321-20055 22 36 113 2.614 
A321-200neoA321-200neo—  —  —  —  —  —  —  100  100  A321-200neo— — — — 100 100 
A330-200A330-200��—  —   —  —  11  15.0—  —  A330-20011 — — 11 16.0
A330-300A330-30014  —   14  —   31  11.2—  —  A330-30028 — 31 12.2
A330-900neoA330-900neo  —   —  —   0.632  —  A330-900neo1.229 
A350-900A350-900 —  —   —  —  13  2.126  —  A350-90013 — 15 2.720 
MD-8818  —  —  —  —  —  18  29.0—  —  
MD-90 —  —  18  —  —  27  22.8—  —  
TotalTotal409  44  96  274  14  37  874  14.9249  150  Total589 68 111 768 13.7210 150 

(1)Excludes certain aircraft we own or lease or have committed to purchase (including four CRJ-900 aircraft) that are operated by regional carriers on our behalf shown in the table below.

(2)
We have agreedPurchase commitments include one A330-900neo lease commitment in 2021 incremental to acquire four A350 aircraft from LATAM and assumed ten of LATAM's A350 purchase commitments from Airbus,our order book with deliveries through 2025, which are included as purchase commitments in the table above. For more information regarding our planned strategic alliance with LATAM, see Note 5, "Investments", of the Notes to the Condensed Consolidated Financial Statements.Airbus.

33


The table below summarizes the aircraft operated by regional carriers on our behalf at March 31, 2020. Of this fleet, we have temporarily parked approximately 60 aircraft as of March 31, 2020 and plan to temporarily park an additional 80 aircraft during the June 2020 quarter. The majority of these temporarily parked aircraft will come from our Endeavor fleet but will also include aircraft operated by SkyWest and Republic.2021.

In April 2020, Compass and GoJet ceased operations on our behalf. Our contracts with each of these carriers were previously scheduled to terminate by the end of 2020. We expect that another carrier will fly the aircraft that were previously operated by Compass and GoJet but have not yet made definitive plans due to the capacity reductions resulting from the COVID-19 pandemic.
Regional aircraft information by carrierRegional aircraft information by carrier
Fleet TypeFleet Type
CarrierCarrierCRJ-200CRJ-700CRJ-900Embraer 170Embraer 175TotalCarrierCRJ-200CRJ-700CRJ-900Embraer 170Embraer 175Total
Endeavor Air, Inc.(1)
Endeavor Air, Inc.(1)
42  14  120  —  —  176  
Endeavor Air, Inc.(1)
45 13 101 — — 159 
SkyWest Airlines, Inc.SkyWest Airlines, Inc.76   43  —  62  189  SkyWest Airlines, Inc.— 40 — 68 113 
Republic Airline, Inc.Republic Airline, Inc.—  —  —  22  37  59  Republic Airline, Inc.— — — 18 41 59 
Compass Airlines, Inc.—  —  —  —  12  12  
GoJet Airlines, LLC—   —  —  —   
TotalTotal118  28  163  22  111  442  Total45 18 141 18 109 331 

(1)Endeavor Air, Inc. is a wholly owned subsidiary of Delta.
34Delta Air Lines, Inc. 2021 March Form 10-Q                                 27


Item 2. MD&A - Financial Condition and Liquidity
Financial Condition and Liquidity

As a result of the COVID-19 pandemic,March 31, 2021, we have taken,had $16.6 billion in cash, cash equivalents, short-term investments and are continuingaggregate principal amount committed and available to take, certain actions to increase liquidity and strengthenbe drawn under our financial position which include:

Reducing planned capital expenditures by approximately $3.5 billion, including working with original equipment manufacturers ("OEM") to optimize the timing of our future aircraft deliveries, delaying aircraft modifications and postponing certain information technology initiatives and replacement of ground equipment.
Drawing $3.0 billion from our previously undrawn revolving credit facilities.
Entering into a $2.7 billion secured term loan facility during the March 2020 quarter with an accordion feature that allowed us to increase the facility to $3.0 billion during April 2020.
Entering into $150 million of loans secured by certain of our widebody aircraft. In addition, during April 2020, we have entered into an additional $1.2 billion of sale-leaseback transactions for certain aircraft and are pursuing other financing initiatives.
Suspending future share repurchases and dividends.
Delaying $500 million of planned voluntary pension funding.
Receiving assistance under the CARES Act, which will be available beginning in the June 2020 quarter. In April 2020 we were granted $5.4 billion in emergency relief payments under the payroll support program and are evaluating participation in the loan program. On April 20, 2020, we received the first installment of $2.7 billion under the payroll support program. The CARES Act also provides for deferred payment of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $200 million of additional liquidity during the current year.

We expect to meet our cashliquidity needs for the next twelve months with cash and cash equivalents, financing arrangements,short-term investments, government assistance fromunder the CARES Act,payroll support program extensions, restricted cash equivalents and cash flows from operations. As of March 31, 2020, we had $6.0 billion in unrestrictedWe expect to meet our long-term liquidity consisting of $6.0 billion inneeds with cash and cash equivalents and $21 million in available revolving credit facilities. Additionally, we have at least $15 billion of unencumbered assets available for potential financing arrangements if needed. During the three months ended March 31, 2020, we used existing cash, cash received from financings and cash generatedflows from operations to fund capital expenditures of $937 million and return $604 million to shareholders prior to the materialization of the pandemic impact. Beginning in the second half of March 2020, capital expenditures have been limited to only those critical to our operation. In addition, share repurchases and dividends have been suspended indefinitely.financing arrangements.

Sources and Uses of Liquidity
Operating Activities

Operating activities in the three months ended March 31, 20202021 provided $358$691 million compared to providing $1.9 billion in the three months ended March 31, 2019. Due toAs described above, we are planning for domestic demand recovery throughout 2021, with sustained demand improvement expected during the impactsecond half of COVID-19 on our ticket purchases,2021. If the demand environment evolves in that manner, we expect to experience negativegenerate positive cash flows from operations, throughincluding funds received from the June 2020 quarter and possibly beyond.government support programs described in "Financing Activities" below, during 2021.

Our operating cash flow is impacted by the following factors:

Seasonality of Advance Ticket Sales. We sell tickets for air travel in advance of the customer's travel date. When we receive a cash payment at the time of sale, we record the cash received on advance sales as deferred revenue in air traffic liability. The air traffic liability typically increases during the winter and spring months as advanced ticket sales grow prior to the summer peak travel season and decreases during the summer and fall months. However, the current reduction in demand for air travel due to the COVID-19 pandemic has resulted in an unprecedented lowa lower level of advance bookings and the associated cash received. At the same time,received than we have experienced significant cancellations beginning inhistorically experienced.

Domestic demand improved throughout the secondlatter half of March, which has led to issuance of refunds to customers, while the remainder have been rebooked on future flights or received credits in lieu of cash refunds. The total value of refunds, excluding taxes and related fees, issued to customers during the March 20202021 quarter was approximately $850 million. The outlookas consumers gained confidence to travel and began buying tickets for the remaindertravel further in advance. New bookings for travel departures beyond 60 days nearly equaled our historical booking patterns, driving an extension of the year is unclear, but we are currently planningbooking curve and reversing a three-quarter trend of decline in our air traffic liability. Travel credits represented approximately 50% of the air traffic liability as of March 31, 2021. See Note 2 of the Notes to the Condensed Consolidated Financial Statements for a modest demand recovery beginning in the September 2020 quarter.additional information on travel credits and our air traffic liability.

Fuel. Fuel expense represented approximately 18% of our total operating expensesexpense for the three months ended March 31, 2020.2021. The market price for jet fuel is volatile, which can impact the comparability of our periodic cash flows from operations. WeAs demand increases and capacity returns, we expect fuel consumption to decline consistent with the capacity reductions we are making in responseincrease compared to the pandemic.comparable period of 2020, although we still expect it to be lower than the comparable period in 2019.

35


Employee Benefit Obligations.
We sponsor defined benefit pension plans for eligible employees and retirees. These plans are closed to new entrants and are frozen for future benefit accruals. Our funding obligations for these plans are governed by the Employee Retirement Income Security Act, as modified by the Pension Contributions. Protection Act of 2006. We have no minimum funding requirements for our defined benefit pension plans in 2020. As part of our liquidity initiatives, we are delaying $500 million of voluntary pension funding that we were previously planning for 2020. We had no minimum funding requirements in 2019.2021. However, during 2019, we voluntarily contributed $1$1.0 billion to these plans.plans during April 2021 and we are evaluating up to $1.0 billion of additional voluntary contributions later in the year. At this level of funding, investment returns are expected to satisfy future benefit payments, which we believe would eliminate further material voluntary or required cash contributions to the plans, under the terms of the Pension Protection Act of 2006. Estimates of future funding requirements are based on various assumptions and could vary materially from actual funding requirements. Assumptions include, among other things, the actual and projected market performance of assets, statutory requirements and demographic data for participants.

Profit Sharing. Voluntary Separation Programs.Our broad-based In 2020, we recorded a $3.4 billion charge associated with voluntary early retirement and separation programs and other employee profit sharing program providesbenefit charges. Approximately $150 million of this charge was disbursed in cash payments to participants in the March 2021 quarter. We anticipate that a total of approximately $600 million in cash payments will be made to participants in 2021 with the remaining payments in 2022 and beyond.

Government Support Programs. See "Financing Activities" below for each year in which we have an annual pre-tax profit, as defined by the termsdiscussion of the impact to our liquidity from the payroll support program we will pay a specified portion of that profit to employees. In determining the amount of profit sharing, the program defines profit as pre-tax profit adjusted for profit sharingextensions.

Delta Air Lines, Inc. 2021 March Form 10-Q                                 28

Item 2. MD&A - Financial Condition and certain other items.Liquidity
Investing Activities

Short-Term Investments. During the three months ended March 31, 2020,2021, we did not accrue profit sharing expense based onredeemed a net of $210 million in short-term investments. See Note 3 of the year-to-date performance and current expectations for a pre-tax loss in 2020 dueNotes to the pandemic.

We paid $1.6 billion in profit sharing in February 2020 related to our 2019 pre-tax profit in recognition of our employees' contributions toward meeting our financial goals.

Investing ActivitiesCondensed Consolidated Financial Statements for further information on these investments.

Capital Expenditures. Our capital expenditures were $937$438 million and $1.4 billion for the three months ended March 31, 20202021 and 2019, respectively. Our capital expenditures during the three months ended March 31, 20202021 were primarily related to our airport redevelopment projects, the purchases of aircraft, fleet modifications and technology enhancements that happened prior to the COVID-19 pandemic.enhancements.

We have committed to future aircraft purchases and have obtained, but are under no obligation to use, long-term financing commitments for a substantial portion of the purchase price of certain aircraft; however we are working with the OEMs to optimizeaircraft. Excluding the timingairport project discussed below, our expected 2021 capital expenditures of our future aircraft deliveries. In order to preserve liquidity throughout the COVID-19 pandemic, weapproximately $2.5 billion will be deferring substantially all of our previously planned 2020 capital expenditures. Our expected 2020 investments total $1.2 billion, of which $937 million was in the March quarterprimarily for aircraft, including deliveries and substantially all occurred before the steps taken to mitigate the impact of the COVID-19 pandemic. Planned investments for the remainder of the year are limited to those critical to our operation.

In October 2019, the Office of the U.S. Trade Representative announced a 10% tariff on new aircraft imported from Europe, which was subsequently increased to 15% in February 2020. We are continuing to evaluate the impact of this announcement on our future Airbus deliveries.

Equity Investments. In 2019, we announced our plan to enter into a strategic alliance with LATAMadvance deposit payments, as well as acquire up to a 20% interest through a tender offer. In January 2020, we acquired 20% of the shares of LATAM for $1.9 billion, or $16 per share. In addition, to support the establishment of the strategic alliance, we will invest $350 million, $200 million of which was disbursed in 2019. As part of our planned strategic alliance with LATAM, we have also agreed to acquire four A350 aircraft from LATAMmodifications and assumed ten of LATAM's A350 purchase commitments with Airbus for deliveries through 2025. This alliance is expected to generate new growth opportunities, building upon Delta's and LATAM's global footprint and joint ventures.

We sold our GOL ownership stake in 2019 and are winding down our commercial agreements with GOL to facilitate the formation of our strategic alliance with LATAM. Additionally, GOL has a $300 million five-year term loan facility with third parties maturing in August 2020, which we have guaranteed. Based on market value at March 31, 2020, approximately 50% of our guaranty is secured by GOL's ownership interest in Smiles, GOL's publicly traded loyalty program. Because GOL remains in compliance with the terms of its loan facility, we have not recorded a liability for the term loan on our balance sheet as of March 31, 2020. However, as the COVID-19 pandemic continues to impact the global economy, there is an increased risk related to GOL's ability to repay this term loan, which may require our performance under this guarantee. Therefore, we have recorded an immaterial reserve in other accrued liabilities related to the decline in value of our security interest in GOL's Smiles shares.

Over a three week period, concluding March 9, 2020, we acquired through open market transactions an additional 5% of the outstanding shares of Hanjin-KAL, the largest shareholder of Korean Air, for $158 million.

36


Los Angeles International Airport ("LAX") Construction. We executed a modified lease agreement during 2016 with the City of Los Angeles ("the City"), which owns and operates LAX, and announced plans to modernize, upgrade and connect Terminals 2 and 3 at LAX. Under the lease agreement, we have relocated certain airlines and other tenants from Terminals 2 and 3 to Terminals 5 and 6 and undertaken various initial projects to enable operations from Terminals 2 and 3 during the project. We are now designing and constructing the redevelopment of Terminal 3 and enhancement of Terminal 2, which also includes rebuilding the ticketing and arrival halls and security checkpoint, construction of core infrastructure to support the City's planned airport people mover, ramp improvements and construction of a secure connector to the north side of the Tom Bradley International Terminal. Construction is expected to be completed by 2024.

Under the lease agreement and subsequent project component approvals by the City's Board of Airport Commissioners, the City has appropriated to date approximately $1.6 billion to purchase completed project assets. The lease allows for a maximum reimbursement by the City of $1.8 billion. Costs we incur in excess of such a maximum will not be reimbursed by the City.

A substantial majority of the project costs will be funded through the Regional Airports Improvement Corporation ("RAIC"), a California public benefit corporation, using an $800 million revolving credit facility provided by a group of lenders. The credit facility was executed during 2017 and amended in 2019, and we have guaranteed the obligations of the RAIC under the credit facility. Loans made under the credit facility are being repaid with the proceeds from the City’s purchase of completed project assets. Using funding provided by cash flows from operations and/or the credit facility, we expect to spend approximately $200 million on this project during 2020, of which $28 million was incurred in the three months ended March 31, 2020.technology enhancements.

New York-LaGuardia Redevelopment. As part of the terminal redevelopment project at LaGuardia Airport, we are partnering with the Port Authority of New York and New Jersey (“Port Authority”) to replace Terminals C and D with a new state-of-the-art terminal facility consisting of 37 gates across four concourses connected to a central headhouse. The terminal will feature a new, larger Delta Sky Club, wider concourses, more gate seatingfacility. Construction is underway and 30 percent more concessions space than the existing terminals. The facility will also offer direct access between the parking garage and terminal and improved roadways and drop-off/pick-up areas. The design of the new terminal will integrate sustainable technologies and improvements in energy efficiency. Construction will be phased to limit passenger inconvenience and, due to an acceleration effort that commenced in 2020, completion is now expected to be completed by 2026.in 2025.

In connection with the redevelopment, during 2017, we entered into an amended and restated terminal lease with the Port Authority with a term through 2050. Pursuant to the lease agreement, as amended to date, we will (1) fund (through debt issuance and existing cash) and undertake the design, management and construction of the terminal and certain off-premises supporting facilities, (2) receive a Port Authority contribution of $481 million to facilitate construction of the terminal and other supporting infrastructure, (3) be responsible for all operations and maintenance during the term of the lease and (4) have preferential rights to all gates in the terminal, subject to Port Authority requirements with respect to accommodation of designated carriers.

In 2019, we opened Concourse G, the first of the four new concourses housing seven of the 37 new gates. Not only does this deliver the first direct impact to the Delta passenger experience, it also represents the first major phasing milestone. This new concourse allowed us to vacate portions of the existing terminals which have been demolished and made ready for the next phase of construction. The next major milestone will be the opening of the headhouse and Concourse E, which is scheduled for 2022.

In 2020, the Port Authority and Delta agreed to certain deletions and modifications to the scope of the project impacting the terminal canopy, expansion of a parking garage and a pedestrian bridge to that garage, representing an anticipated $186 million reduction in scope. Accordingly, the Port Authority's original contribution of $600 million was reduced to $481 million to reflect its share of the modified scope. We currently expect our net project costcosts to be approximately $3.5 billion and we bear the risks of project construction, including any potential cost over-runs. Using funding primarily funding provided by existing financing arrangements, we expect to spend approximately $675$900 million on this project during 2020,2021, of which $100$218 million was incurred in the three months ended March 31, 2020.2021.



37


Financing Activities

Debt and Finance Leases. In the three months ended March 2020 quarter,31, 2021, we completedrepaid approximately $1.8 billion on our debt and finance leases, of which $1.5 billion was the following debt issuances:

In March 2020, we entered into a $2.7 billion 364-day securedearly repayment of the term loan facility ("the facility"). Borrowings under the facility are secured by certain aircraft. The facility also contains an accordion feature under which the aggregate commitment can be increasedof our slots, gates and routes. We plan to $4.0 billion uponcontinue paying down our request, provided that the new lenders agreedebt, in addition to the existing terms of the facility. The facility contains covenants similar to our other existing borrowings. In April 2020, this loan was increased to $3.0 billion.
We completed a $1.0 billion offering of Pass Through Certificates, Series 2020-1 ("2020-1 EETC") utilizing a pass through trust during March 2020. The proceeds of this issuance were used to pay unsecured notes maturingperiodic amortization and scheduled maturities, during the quarter.
In March 2020, we drew $3.0 billion from our previously undrawn revolving credit facilities.remainder of 2021.

The principal amount of our debt and finance leases was $16.8$29.3 billion at March 31, 2020. We continue to evaluate future financing opportunities, including leveraging our at least $15 billion of unencumbered assets. In response to the impact that the demand environment has had on our financial condition, our credit rating has been downgraded by Standard & Poor's to BB in late March 2020 and by Fitch to BB+ in early April 2020.2021.

CARES Act.Government Support Programs. On MarchThe Consolidated Appropriations Act, 2021 was enacted on December 27, 2020, President Trump signedand included an extension of the payroll support program created under the Coronavirus Aid, Relief and Economic Security Act ("CARES Act") into law. The CARES Act is a relief package intended to assist many aspects of the American economy, including providing the airline industry with up to $25an additional $15 billion in grants and loans to be used for airline employee wages, salaries and benefits.

In April 2020,January 2021, we were granted $5.4 billion in emergency relief through theentered into a payroll support program extension agreement with the U.S. Department of the CARES Act toTreasury. In the March 2021 quarter, we received $2.9 billion in payroll support payments, which must be paid in installments through July 2020. The relief payments areused exclusively for the payment of employee wages, salaries and benefits and is conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs from the date of the extension agreement through September 30, 2020.March 2021. Other conditions include prohibitions on share repurchases and dividends through September 30, 2021, continuing essential air service as directed by the U.S. Department of TransportationMarch 2022 and certain limitations on executive compensation.compensation until October 2022. The reliefDepartment of Transportation also has the authority until March 1, 2022 to require airlines that received payroll support program funds to maintain scheduled air service deemed necessary to any point served by the airline before March 1, 2020.

These support payments include $3.8consisted of approximately $2.0 billion in grantsa grant and $1.6 billion$828 million in an unsecured 10-year low interest loan. The loan includesbears interest at an annual interest ratesrate of 1.00% for the first five years (through April 2025) and the applicable Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we have agreed to issueentered into a promissory note for the $828 million and issued warrants to the U.S. Department of the Treasury over 6.5 million warrants to acquire approximately 2.1 million shares of Delta common stock.stock, representing approximately 0.3% of our outstanding shares. These warrants includehave an initial exercise price of $24.39$39.73 per share, subject to adjustment in certain cases, and have a five-year term. We have recorded the value of the promissory note and warrants on a relative fair value basis as $784 million of noncurrent debt, net of discount, and $44 million in additional paid in capital, respectively.

On April 20, 2020, we received the first installment
Delta Air Lines, Inc. 2021 March Form 10-Q                                 29

Item 2. MD&A - Financial Condition and Liquidity
The American Rescue Plan Act of $2.7 billion under2021 was enacted on March 11, 2021, and included a second extension of the payroll support program.program providing an additional $14 billion in grants and loans to be used for airline employee wages, salaries and benefits. We expect to enter into similar agreements as those discussed above with the U.S. Department of the Treasury. Based on the share of funds we received from the first extension of the payroll support program, and the similar structures of both extensions, we estimate that we will receive approximately $2.7 billion, consisting of $1.9 billion in a grant and $800 million in an unsecured 10-year low interest loan. However, the actual amounts received and the allocation between the grant and loan could differ from our estimates. These payments are expected to be conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs through September 2021 or the date on which assistance provided under the agreement is exhausted, whichever is later. Other conditions would include prohibitions on share repurchases and dividends through September 2022 and certain limitations on executive compensation until April 2023. In return, we expect to enter into a promissory note for the amount of the loan and to issue warrants to the U.S. Department of the Treasury to acquire shares of Delta common stock in an amount to be determined consistent with the structure of the prior warrant issuances.

The CARES Act provides for up to $25 billion in secured loans to the airline industry. We expect to be eligible for approximately $4.6 billion under the loan program and are currently evaluating our levelUndrawn Lines of participation.Credit

Finally, the CARES Act also provides for deferred paymentAs of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due DecemberMarch 31, 2021, we had approximately $2.6 billion undrawn and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $200 millionavailable under our revolving credit facilities. In addition, we had outstanding letters of additional liquidity during the current year.

Capital Return to Shareholders. During the three months endedcredit as of March 31, 2020, we repurchased and retired 62021, including approximately $400 million shares of our common stock at a cost of $344 million.

Inthat reduced the March 2020 quarter, prior to the declaration of the COVID-19 pandemic, the Board of Directors approved and we paid a quarterly dividend of $0.4025 per share, for total cash dividends of $260 million. In early March 2020, we suspended both our share repurchase program and future dividends due to the impact of the pandemic.

Undrawn Lines of Credit

During the March 2020 quarter, we drew $3.0 billion onavailability under our revolving credit facilities and had $21approximately $300 million undrawn asthat did not affect the availability of March 31, 2020. Theseour revolving credit facilities include covenants customary for financing of this type. If we are not in compliance with these covenants, we may be required to repay amounts borrowed under the credit facilities.

Covenants

We were in compliance with the covenants in our financingthese debt agreements at March 31, 2020.2021.

38


Critical Accounting Policies and Estimates

For information regarding our Critical Accounting Policies and Estimates, see the "Critical Accounting Policies and Estimates" section of "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Form 10-K and Note 2, "Impact of the COVID-19 Pandemic," for discussion about the valuation of goodwill, indefinite-lived intangible assets and long-lived assets.


Recent Accounting Standards

Credit Losses. In 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2016-13, "Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments." Under this ASU, an entity is required to utilize an "expected credit loss model" on certain financial instruments, including trade and financing receivables. This model requires consideration of a broader range of reasonable and supportable information and requires an entity to estimate expected credit losses over the lifetime of the asset. We adopted this standard effective January 1, 2020 and due to the COVID-19 pandemic, we recorded reserves against certain of our outstanding financial instruments that were not material individually or in the aggregate.10-K.


39Delta Air Lines, Inc. 2021 March Form 10-Q                                 30


Item 2. MD&A - Supplemental Information
Supplemental Information

We sometimes use information ("non-GAAP financial measures") that is derived from the Condensed Consolidated Financial Statements but that is not presented in accordance with GAAP. Under the U.S. Securities and Exchange Commission rules, non-GAAP financial measures may be considered in addition to results prepared in accordance with GAAP but should not be considered a substitute for or superior to GAAP results. The reconciliations presented below of the non-GAAP measures used in this 10-Q may not calculate exactly due to rounding.

Pre-tax (loss)/income, adjusted

The following table shows a reconciliation of pre-tax (loss)/income (a GAAP measure) to pre-tax (loss)/income, adjusted (a non-GAAP financial measure). In the current period, pre-tax (loss)/income, adjusted excludes the following items directly related to the impact of COVID-19 and our response for comparability with the prior period:

Restructuring charges. During 2020, we recorded restructuring charges, including certain accruals, following strategic business decisions in response to the COVID-19 pandemic. In the March 2021 quarter, we recognized $44 million of adjustments to certain of those restructuring charges, representing changes in our estimates.

Government grant recognition. We recognized $1.2 billion of the grant proceeds from the first payroll support program extension as a contra-expense. We are recognizing the grant proceeds as contra-expense based on the periods that the funds are intended to compensate and expect to use all proceeds from the first payroll support program extension by the end of the June 2021 quarter.

Impairments and equity method losses. These adjustments relate to recording our share of the losses recorded by our equity method investees.

Loss on extinguishment of debt. This adjustment relates to early termination of a portion of our debt that was incurred during the COVID-19 pandemic.

We also regularly adjust pre-tax (loss)/income for the following items to determine pre-tax (loss)/income, adjusted for the reasons described below.

MTM adjustments and settlements on hedges. Mark-to-market ("MTM") adjustments are defined as fair value changes recorded in periods other than the settlement period. Such fair value changes are not necessarily indicative of the actual settlement value of the underlying hedge in the contract settlement period. Settlements represent cash received or paid on hedge contracts settled during the applicable period.

Equity investment MTM adjustments. We recordadjust for our proportionate share of earnings/loss from our equity investments in Virgin Atlantic and Grupo Aeroméxico in non-operating expense. We adjust for our equity method investees'investee, Virgin Atlantic’s, hedge portfolio MTM adjustments (recorded in non-operating expense) to allow investors to better understand and analyze our core operational performance in the periods shown.

MTM adjustments on investments. Unrealized gains/losses onresult from our equity investments in GOL, China Eastern, Air France-KLM and Hanjin-KAL, the largest shareholder of Korean Air, whichthat are accounted for at fair value in non-operating expense,expense. These gains/losses are driven by changes in stock prices, foreign currency fluctuations and foreign currency.other valuation techniques for investments in companies without publicly-traded shares. Adjusting for these gains/losses allows investors to better understand and analyze our core operational performance in the periods shown.

Delta Private Jets adjustment. Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability.
Delta Air Lines, Inc. 2021 March Form 10-Q                                 31

Item 2. MD&A - Supplemental Information
Pre-tax (loss)/income, adjusted reconciliation
Three Months Ended March 31,
(in millions)202120202019
Pre-tax (loss)/income$(1,515)$(607)$946 
Adjusted for:
Restructuring charges(44)— — 
Government grant recognition(1,186)— — 
Impairments and equity method losses54 — — 
Loss on extinguishment of debt56 — — 
MTM adjustments and settlements on hedges(23)(7)
Equity investment MTM adjustments— 69 (21)
MTM adjustments on investments(262)123 (100)
Delta Private Jets adjustment— — (1)
Pre-tax (loss)/income, adjusted$(2,919)$(422)$831 


Three Months Ended March 31,
(in millions)20202019
Pre-tax (loss)/income$(607) $946  
Adjusted for:
MTM adjustments and settlements on hedges(7)  
Equity investment MTM adjustments69  (21) 
MTM adjustments on investments123  (100) 
Delta Private Jets adjustment—  (1) 
Pre-tax (loss)/income, adjusted$(422) $831  
Operating Expense, adjusted

The following table shows a reconciliation of operating expense (a GAAP measure) to operating expense, adjusted (a non-GAAP financial measure). In the current period, operating expense, adjusted excludes restructuring charges and government grant recognition, which, as discussed above under the heading pre-tax (loss)/income, adjusted, are directly related to the impact of the COVID-19 pandemic and our response. We also adjust operating expense for MTM adjustments and settlements on hedges and Delta Private Jets for the same reasons described above under the heading pre-tax (loss)/income, adjusted. We also adjust operating expense for the following item for the reasons described below.

Third-party refinery sales. Refinery sales to third parties, and related expenses, are not related to our airline segment. Operating expense, adjusted therefore provides a more meaningful comparison of operating expenses from our airline operations to the rest of the airline industry.

Operating expense, adjusted reconciliation
Three Months Ended March 31,
(in millions)202120202019
Operating expense$5,548 $9,002 $9,452 
Adjusted for:
Restructuring charges44 — — 
Government grant recognition1,186 — — 
MTM adjustments and settlements on hedges23 (8)
Third-party refinery sales(540)— (48)
Delta Private Jets adjustment— — (42)
Operating expense, adjusted$6,261 $9,009 $9,354 

40Delta Air Lines, Inc. 2021 March Form 10-Q                                 32

Item 2. MD&A - Supplemental Information
Fuel Expense, adjusted

The following table shows a reconciliation of fuel expense (a GAAP measure) to fuel expense, adjusted (a non-GAAP financial measure). We adjust for MTM adjustments and settlements on hedges and Delta Private Jets for the same reasons described under the heading pre-tax (loss)/income, adjusted.

Fuel expense, adjusted reconciliation
Average Price Per Gallon
Three Months Ended March 31,Three Months Ended March 31,
(in millions, except per gallon data)202120202019202120202019
Total fuel expense$1,017 $1,595 $1,978 $1.87 $1.81 $2.06 
MTM adjustments and settlements on hedges23 (8)0.04 0.01 (0.01)
Delta Private Jets adjustment— — (7)— — (0.01)
Total fuel expense, adjusted$1,040 $1,602 $1,963 $1.91 $1.82 $2.04 


TRASM, adjusted

The following table shows a reconciliation of TRASM (a GAAP measure) to TRASM, adjusted (a non-GAAP financial measure). We adjust TRASM for the following items to determine TRASM, adjusted for the reasons described below.

Third-party refinery sales. We adjust TRASM for refinery sales to third parties to determine TRASM, adjusted because these revenues are not related to our airline segment. TRASM, adjusted therefore provides a more meaningful comparison of revenue from our airline operations tofor the rest ofsame reason described above under the airline industry.heading operating expense, adjusted. We adjust for Delta Private Jets for the same reason described above under the heading pre-tax (loss)/income, adjusted.

Delta Private Jets adjustment. Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability.
TRASM, adjusted reconciliation
Three Months Ended March 31,
202120202019
TRASM (cents)10.34 ¢14.59 ¢16.78 ¢
Adjusted for:
Third-party refinery sales(1.35)— (0.08)
Delta Private Jets adjustment— — (0.07)
TRASM, adjusted9.00 ¢14.59 ¢16.63 ¢

Three Months Ended March 31,
20202019
TRASM14.59 ¢16.78 ¢
Adjusted for:
Third-party refinery sales—  (0.08) 
Delta Private Jets adjustment—  (0.07) 
TRASM, adjusted14.59 ¢16.63 ¢
Delta Air Lines, Inc. 2021 March Form 10-Q                                 33


Item 2. MD&A - Supplemental Information

CASM-Ex

The following table shows a reconciliation of CASMoperating cost per available seat mile ("CASM") (a GAAP measure) to CASM-Ex (a non-GAAP financial measure). In the current period, CASM-Ex excludes restructuring charges and government grant recognition, which, as discussed above under the heading pre-tax (loss)/income, adjusted, are directly related to the impact of the COVID-19 pandemic and our response. We adjusted for refinery sales to third parties for the same reason described above under the heading operating expense, adjusted. We adjust for Delta Private Jets for the same reason described above under the heading pre-tax (loss)/income, adjusted. We also adjust CASM for the following items to determine CASM-Ex for the reasons described below.

Aircraft fuel and related taxes. The volatility in fuel prices impacts the comparability of year-over-year financial performance. The adjustment for aircraft fuel and related taxes allows investors to better understand and analyze our non-fuel costs and year-over-year financial performance.

Third-party refinery sales. We adjust CASM for refinery sales to third parties to determine CASM-Ex because these revenues are not related to our airline segment. CASM-Ex therefore provides a more meaningful comparison of revenue from our airline operations to the rest of the airline industry.

Profit sharing. We adjust for profit sharing because this adjustment allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry.

CASM-Ex reconciliation
Three Months Ended March 31,
202120202019
CASM (cents)13.83 ¢15.30 ¢15.14 ¢
Adjusted for:
Restructuring charges0.11 — — 
Government grant recognition2.96 — — 
Aircraft fuel and related taxes(2.54)(2.72)(3.17)
Third-party refinery sales(1.35)— (0.08)
Profit sharing— — (0.35)
Delta Private Jets adjustment— — (0.05)
CASM-Ex13.01 ¢12.58 ¢11.49 ¢

CASM, adjusted

The following table shows a reconciliation of CASM (a GAAP measure) to CASM, adjusted (a non-GAAP financial measure). In the current period, CASM, adjusted excludes restructuring charges and government grant recognition, which, as discussed above under the heading pre-tax (loss)/income, adjusted, are directly related to the impact of the COVID-19 pandemic and our response. We also adjust CASM for MTM adjustments and settlements on hedges and for Delta Private Jets adjustment. Because we combined Delta Private Jets with Wheels Up in January 2020, we have excludedfor the impact of Delta Private Jets from 2019 resultssame reason described above under the heading pre-tax (loss)/income, adjusted. We adjust for comparability.refinery sales to third parties for the same reason described above under the heading operating expense, adjusted.

Three Months Ended March 31,
20202019
CASM15.30 ¢15.14 ¢
Adjusted for:
Aircraft fuel and related taxes(2.72) (3.17) 
Third-party refinery sales—  (0.08) 
Profit sharing—  (0.35) 
Delta Private Jets adjustment—  (0.05) 
CASM-Ex12.58 ¢11.49 ¢
CASM, adjusted reconciliation
Three Months Ended March 31,
202120202019
CASM (cents)13.83 ¢15.30 ¢15.14 ¢
Adjusted for:
Restructuring charges0.11 — — 
Government grant recognition2.96 — — 
MTM adjustments and settlements on hedges0.06 0.01 (0.01)
Third-party refinery sales(1.35)— (0.08)
Delta Private Jets adjustment— — (0.07)
CASM, adjusted15.61 ¢15.30 ¢14.99 ¢

41Delta Air Lines, Inc. 2021 March Form 10-Q                                 34


Item 2. MD&A - Supplemental Information
Free Cash Flow

We present free cash flow because management believes this metric is helpful to investors to evaluate the company's ability to generate cash that is available for use for debt service or general corporate initiatives. Adjustments include:

Net redemptions of short-term investments. Net redemptions of short-term investments represent the net purchase and sale activity of investments and marketable securities in the period, including gains and losses. We adjust for this activity to provide investors a better understanding of the company's free cash flow generated by our operations.

Strategic investments.investments and related. Cash flows related to our investments in LATAM and Hanjin-KAL, the largest shareholder of Korean Air,related transactions with other airlines are included in our GAAP investing activities. We adjust free cash flow for this activity because it provides a more meaningful comparison to theour airline industry.industry peers.

Net cash flows related to certain airport construction projects and other. Cash flows related to certain airport construction projects are included in our GAAP operating activities and capital expenditures. We have adjusted for these items, which were primarily funded by cash restricted for airport construction, to provide investors a better understanding of the company's free cash flow and capital expenditures that are core to our operational performance in the periods shown.

Free cash flow reconciliationFree cash flow reconciliation
Three Months Ended March 31,Three Months Ended March 31,
(in millions)(in millions)20202019(in millions)202120202019
Net cash provided by operating activitiesNet cash provided by operating activities$358  $1,942  Net cash provided by operating activities$691 $358 $1,942 
Net cash used in investing activitiesNet cash used in investing activities(2,971) (1,096) Net cash used in investing activities(60)(2,971)(1,096)
Adjusted for:Adjusted for:Adjusted for:
Net redemptions of short-term investmentsNet redemptions of short-term investments—  (206) Net redemptions of short-term investments(210)— (206)
Strategic investments2,099  —  
Strategic investments and relatedStrategic investments and related(19)2,099 — 
Net cash flows related to certain airport construction projects and otherNet cash flows related to certain airport construction projects and other353  111  Net cash flows related to certain airport construction projects and other308 353 111 
Total free cash flowTotal free cash flow$(161) $751  Total free cash flow$710 $(161)$751 

42Delta Air Lines, Inc. 2021 March Form 10-Q                                 35


Item 3. Market Risk
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no material changes in market risk from the information provided in "Item 7A. Quantitative and Qualitative Disclosures About Market Risk" in our Form 10-K.


ITEM 4. CONTROLS AND PROCEDURES

Our management, including our Chief Executive Officer and ChiefInterim Co-Chief Financial Officer,Officers, performed an evaluation of our disclosure controls and procedures, which have been designed to permit us to effectively identify and timely disclose important information. Our management, including our Chief Executive Officer and ChiefInterim Co-Chief Financial Officer,Officers, concluded that the controls and procedures were effective as of March 31, 20202021 to ensure that material information was accumulated and communicated to our management, including our Chief Executive Officer and ChiefInterim Co-Chief Financial Officer,Officers, as appropriate to allow timely decisions regarding required disclosure.

During the three months ended March 31, 2020,2021, we did not make any changes in our internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

"Item 3. Legal Proceedings" of our Form 10-K includes a discussion of our legal proceedings. There have been no material changes from the legal proceedings described in our Form 10-K.


ITEM 1A. RISK FACTORS

“Item 1A. Risk Factors” of our Form 10-K includes a discussion of our risk factors. The information presented below updates, and should be read in conjunction with, theknown material risk factors, and information disclosed in our Form 10-K. Except as presented below, thereother than risks that could apply to any issuer or offering. There have been no material changes from the risk factors described in our Form 10-K.


The rapid spread of the COVID-19 virus and measures implemented to combat it are having, and are likely to continue to have, a material adverse effect on our business. Moreover, the longer the pandemic persists, the more material the ultimate effects are likely to be. It is likely that there will be future negative effects that we cannot presently predict, including near term effects.
Delta Air Lines, Inc. 2021 March Form 10-Q                                 36

The rapid spread of COVID-19, as well as the escalating measures governments and private organizations have implemented in order to stem the spread of this pandemic, are having a material adverse effect on the demand for worldwide air travel, and consequently upon our business. Among other effects of the COVID-19 pandemic affecting air travel and our business:

In the United States, which is our primary market, the government has placed significant restrictions on travel between the United States and specific countries, issued a mandate for U.S. citizens to avoid all international travel and has issued a travel advisory for residents of New York, New Jersey and Connecticut due to extensive community transmission of COVID-19 in the area;
Many foreign governments have placed restrictions on citizens of other countries, including citizens of the U.S., flying into their countries;
State or local governments have issued health-related curfews or “shelter in place” orders which dissuade or restrict air travel;
Employers in both the public and private sectors have issued instructions to employees to work from home and/or otherwise dissuading or restricting air travel;
Business conventions and conferences, significant sporting events, concerts and similar entertainment have been, and are continuing to be, cancelled, reducing the demand for both business air travel (which drives our most profitable ticket sales) and leisure air travel;
Popular tourist destinations have been, and are continuing to be, closed, or operations are being curtailed, reducing the demand for leisure air travel;
Travelers are discouraged from air travel to destinations where COVID-19 is particularly virulent;
43


Travelers have indicated they are wary of airports and commercial aircraft, where they may view the risk of contagion as increased (and contagion or virus-related deaths linked or alleged to be linked to travel on our aircraft, whether accurate or not, may injure our reputation);
Travelers may be dissuaded from flying due to possible enhanced COVID-19-related screening measures which are being implemented across multiple markets we serve; and
Travelers may be dissuaded from flying due to the concern that additional travel restrictions implemented between their departure and return may affect their ability to return to their homes.

These effects related to the COVID-19 pandemic are negatively impacting air travel in general, which in turn are negatively affecting our revenues and results of operations. Moreover, additional currently unknown restrictions or other events dissuading air travel may occur in the future as a result of the pandemic (including possibly in the near term), lengthening the negative effects of the COVID-19 pandemic on our business.

Our operations could be negatively affected further if our employees are quarantined or sickened as a result of exposure to COVID-19, or if they are subject to governmental COVID-19 curfews or “shelter in place” health orders. Measures restricting the ability of our airport or inflight employees to come to work may cause a further deterioration in our service or operations, all of which could negatively affect our business.

In response to the crisis, we are taking certain steps to mitigate the effects on our business, which themselves may have negative consequences with respect to our business and operations. For example, we have significantly reduced our flight capacity. However, the cost savings achievable with temporary capacity reductions cannot be achieved immediately and will not completely eliminate the costs related to unused capacity.

Furthermore, we have waived air travel booking change fees to a broad extent and extended the ability to rebook that travel for up to two years in order to encourage travelers to book air travel (or not cancel already booked travel) despite the inherent uncertainty caused by the COVID-19 pandemic. Despite these efforts, we are experiencing significant ticket cancellations. Cancellations, the waiver of change fees and other refunds have negatively affected our revenues and liquidity, and we expect such negative effects to continue.

Other cost-saving measures that we are implementing or may consider, such as deferral of nonessential maintenance, capital expenditure reductions, hiring freezes, facility closures, deferral of pension funding and compensation reductions, are unlikely to entirely make-up for the loss in cash as result of decreased ticket sales and could also negatively affect our service to customers, revenues and results of operations. The pandemic is also having a material adverse effect on third parties whose services we utilize, including regional carriers in the Delta Connection program and providers of ground services at some airports, which may also negatively affect our service to customers.

We are unable to predict how long these conditions will persist, what additional measures may be introduced by governments or private parties or what effect any such additional measures may have on air travel and our business. Furthermore, not only is the duration of the pandemic and future correlative combative measures at present unknown, the overall situation is extremely fluid, and it is impossible to predict the timing of future material changes in the situation. It therefore is impossible to predict whether any such unknown future developments will occur in the near, medium or long terms, and depending on the duration of the pandemic, such negative developments may occur over the entirety of the event.

At this time we are also not able to predict whether the COVID-19 pandemic will result in permanent changes to our customers' behavior, with such changes including but not limited to a permanent reduction in business travel as a result of increased usage of "virtual" and "teleconferencing" products and more broadly a general reluctance to travel by consumers, each of which could have a material impact on our business.

All of the foregoing have had a material adverse effect on our business, results of operations and financial condition.

44


We have a significant amount of fixed obligations and have incurred significant new debt in a short period in response to the COVID-19 pandemic. Insufficient liquidity may have a material adverse effect on our financial condition and business.

We have a significant amount of existing fixed obligations, including aircraft lease and debt financings, leases of airport property and other facilities, and other material cash obligations. In response to the travel restrictions imposed as a result of the COVID-19 pandemic, decreased demand and other effects the outbreak of COVID-19 has had and is expected to have on our business, we have incurred and continue to seek significant amounts of additional liquidity in the short-term, through the issuance of additional debt securities as well as through bilateral and syndicated secured and/or unsecured credit facilities. In addition, we have substantial noncancelable commitments for capital expenditures, including for the acquisition of new aircraft and related spare engines.

Although our cash flows from operations and our available capital, including the proceeds from financing transactions, have been sufficient to meet these obligations and commitments to date, our future liquidity could be negatively affected by the risk factors discussed in this form 10-Q, in “Item 1A., Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 and other filings we may make from time to time with the SEC. We had $6.0 billion in unrestricted liquidity as of March 31, 2020 and have raised an additional $1.6 billion through April 21, 2020. In addition, we are receiving cash from the U.S. government under the payroll support program of the CARES Act, including $2.7 billion on April 20, 2020. If our liquidity is materially diminished, we might not be able to timely pay our leases and debts or comply with certain operating and financial covenants under our financing and credit card processing agreements or with other material provisions of our contractual obligations. In particular, under our credit card processing agreements, counterparties may require that we maintain a reserve equal to a portion of advanced ticket sales that have been processed by that financial institution, but for which we have not yet provided the air transportation. Such financial institutions may require additional cash or other collateral reserves to be established or additional withholding of payments related to receivables collected if we do not maintain certain minimum levels of liquidity.

Agreements governing our debt, including credit agreements, include financial and other covenants. Failure to comply with these covenants could result in events of default.

Our primary credit facility has various financial and other covenants that require us to maintain a minimum fixed charge coverage ratio and a minimum asset coverage ratio. Based on the reduction in demand that we are currently experiencing as a result of the COVID-19 pandemic and given the limited visibility to the future recovery of demand, there is a range of possible outcomes where our earnings could be reduced enough to result in a breach of the minimum fixed charge coverage ratio within the next year. If we anticipate a potential breach, we expect to seek an amendment or waiver from our lenders. There is no assurance that our efforts to obtain such an amendment or waiver would be successful.

We have other facilities, some of which are secured and also contain collateral coverage ratios. A decline in the value of our assets supporting these facilities from factors that are not under our control could affect one or more of the ratios. In addition, the credit facilities contain other negative covenants customary for such financings. These covenants are subject to important exceptions and qualifications. If we fail to comply with these covenants and are unable to remedy or obtain a waiver or amendment, an event of default would result.

The credit facilities also contain other events of default customary for such financings. If an event of default were to occur, the lenders could, among other things, declare outstanding amounts due and payable and where applicable, repossess collateral, which may include aircraft or other valuable assets. In addition, an event of default or declaration of acceleration under any of the credit facilities could also result in an event of default under other of our financing agreements. The acceleration of significant amounts of debt could require us to renegotiate, repay or refinance the obligations under the credit facilities or other financing arrangements.

45


ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The following table presents information with respect to purchases of common stock we made during the March 20202021 quarter. The total number of shares purchased includes shares repurchased pursuant to our $5 billion share repurchase program, which was publicly announced on May 11, 2017 and will terminate no later than December 31, 2020. Some purchases made in the March 2020 quarter were made pursuant to a trading plan meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934. In March 2020, we suspended our share repurchase program due to the impact of the COVID-19 pandemic.

In addition, the table includesreflects shares withheld from employees to satisfy certain tax obligations due in connection with grants of stock under the Delta Air Lines, Inc. Performance Compensation Plan (the "Plan"). The Plan provides for the withholding of shares to satisfy tax obligations. It does not specify a maximum number of shares that can be withheld for this purpose. The shares of common stock withheld to satisfy tax withholding obligations may be deemed to be "issuer purchases" of shares that are required to be disclosed pursuant to this Item.
PeriodTotal Number of Shares PurchasedAverage Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsApproximate Dollar Value (in millions) of Shares That May
Yet be Purchased Under the
Plan or Programs
January 20202,780,349  $58.59  2,780,349  $930  
February 20203,165,706  $56.86  3,165,706  $760  
March 2020738,722  $46.99  738,722  $730  
Total6,684,777  6,684,777  

Shares purchased / withheld from employee awards during the March 2021 quarter
PeriodTotal Number of Shares PurchasedAverage Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced PlansApproximate Dollar Value (in millions) of Shares That May
Yet be Purchased Under the
Plan
January 202118,484 $40.17 18,484 $— 
February 2021508,982 $38.24 508,982 $— 
March 20212,511 $47.23 2,511 $— 
Total529,977 529,977 



46Delta Air Lines, Inc. 2021 March Form 10-Q                                 37



ITEM 6. EXHIBITS

(a) Exhibits

3.1(a)        
Delta's Amended and Restated Certificate of Incorporation (Filed as Exhibit 3.1 to Delta's Current Report on Form 8-K as filed on April 30, 2007).*
3.1 (b)        Amendment to Amended and Restated Certificate of Incorporation (Filed as Exhibit 3.1 to Delta's Current Report on Form 8-K as filed on June 27, 2014).*
3.2        Delta's Bylaws (Filed as Exhibit 3.1 to Delta's Current Report on Form 8-K as filed on February 8, 2019).*
10.1364-Day Term Loan Credit Agreement, dated as of March 17, 2020, among Delta Air Lines, Inc., each of the Lenders party thereto, JP Morgan Chase Bank, N.A., as administrative and JP Morgan Chase Bank, N.A., as Sole Lead Arranger and Bookrunner
10.2        Model Award Agreement for the Delta Air Lines, InInc. c. 20202021 Long-Term Incentive Plan
10.3  Description of Certain Benefits of Members of the Board of Directors and Executive Officers
15        Letter from Ernst & Young LLP regarding unaudited interim financial information
31.1        Certification by Delta's Chief Executive Officer with respect to Delta's Quarterly Report on Form 10-Q for the quarterly period ended March 31 31, 202021
31.2        Certification by Delta's Executive Vice President and Interim Co-Chief Financial Officer and Senior Vice President - Finance and Controller with respect to Delta's Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021
31.3        Certification by Delta's Interim Co-Chief Financial Officer and Senior Vice Pres 3ident - Business Development and Financial Planning with respect to Delta's Quarterly Report on Form 10-Q for the quarterly period ended March 31, 21, 2020021
32        Certification pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code by Delta's Chief Executive Officer and ExecutiveSenior Vice Presidents and Interim Co-Chief Financial Officers with respect to Delta's Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2020March 31, 2021
101.INS        Inline XBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document.
101.SCH    Inline XBRL Taxonomy Extension Schema Document
101.CAL    Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF    Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB    Inline XBRL Taxonomy Extension Labels Linkbase Document
101.PRE        Inline XBRL Taxonomy Extension Presentation Linkbase Document
104        The cover page from this Quarterly Report on Form 10-Q for the quarter ended March 31, 2020,2021, formatted in Inline XBRL (included in Exhibit 101)

____________




*    Incorporated by reference.

47Delta Air Lines, Inc. 2021 March Form 10-Q                                 38



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Delta Air Lines, Inc.
(Registrant)
/s/ William C. Carroll
William C. Carroll
Interim Co-Chief Financial Officer and Senior Vice President - Finance and Controller
(Co-Principal Financial Officer and Principal Accounting Officer)
April 22, 202015, 2021

48Delta Air Lines, Inc. 2021 March Form 10-Q                                 39