UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2020
2021
Or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number 001-5424
dal-20210930_g1.jpg
DELTA AIR LINES, INC.
(Exact name of registrant as specified in its charter)
Delaware58-0218548
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
Post Office Box 20706
Atlanta, Georgia30320-6001
(Address of principal executive offices)(Zip Code)
Registrant's telephone number, including area code: (404) 715-2600

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $0.0001 per shareDALNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer Non-accelerated filer 
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes No
Number of shares outstanding by each class of common stock, as of September 30, 2020:2021:
Common Stock, $0.0001 par value - 637,734,301640,013,818 shares outstanding
This document is also available through our website at http://ir.delta.com/.





Table of Contents
Page




Forward Looking Statements
Unless otherwise indicated or the context otherwise requires, the terms "Delta," "we," "us" and "our" refer to Delta Air Lines, Inc. and its subsidiaries.

FORWARD-LOOKING STATEMENTS

Statements in this Form 10-Q (or otherwise made by us or on our behalf) that are not historical facts, including statements about our estimates, expectations, beliefs, intentions, projections, goals, aspirations, commitments or strategies for the future, may be "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. Forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from historical experience or our present expectations. Known material risk factors applicable to Delta are described in "Item 1A. Risk Factors" of our Annual Report on Form 10-K for the fiscal year ended December 31, 20192020 ("Form 10-K") and "Item 1A. Risk Factors" of Part II of this Form 10-Q,, other than risks that could apply to any issuer or offering. All forward-looking statements speak only as of the date made, and we undertake no obligation to publicly update or revise any forward-looking statements to reflect events or circumstances that may arise after the date of this report except as required by law.

Delta Air Lines, Inc. September 2021 Form 10-Q                                 1


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of
Delta Air Lines, Inc.

Results of Review of Interim Financial Statements

We have reviewed the accompanying consolidated balance sheet of Delta Air Lines, Inc. (the Company) as of September 30, 2020,2021, the related condensed consolidated statements of operations and comprehensive income/(loss) income, and consolidated statements of stockholders' equity for the three-month and nine-month periods ended September 30, 20202021 and 2019,2020, the condensed consolidated statements of cash flows for the nine-month periods ended September 30, 20202021 and 20192020 and the related notes (collectively referred to as the "condensed consolidated interim financial statements"). Based on our reviews, we are not aware of any material modifications that should be made to the condensed consolidated interim financial statements for them to be in conformity with U.S. generally accepted accounting principles.

We have previously audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheet of the Company as of December 31, 2019,2020, the related consolidated statements of operations, comprehensive income,loss, cash flows, and stockholders' equity for the year then ended, and the related notes (not presented herein); and in our report dated February 12, 2020,2021, we expressed an unqualified audit opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying consolidated balance sheet as of December 31, 2019,2020, is fairly stated, in all material respects, in relation to the consolidated balance sheet from which it has been derived.

Basis for Review Results

These financial statements are the responsibility of the Company's management. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the SEC and the PCAOB. We conducted our review in accordance with the standards of the PCAOB. A review of interim financial statements consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with the standards of the PCAOB, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.



/s/ Ernst & Young LLP
Atlanta, Georgia
October 13, 20202021

Delta Air Lines, Inc. September 2021 Form 10-Q                                 2


Financial Statements

DELTA AIR LINES, INC.
Consolidated Balance Sheets
(Unaudited)
(in millions, except share data)(in millions, except share data)September 30,
2020
December 31,
2019
(in millions, except share data)September 30,
2021
December 31,
2020
ASSETSASSETSASSETS
Current Assets:Current Assets:Current Assets:
Cash and cash equivalentsCash and cash equivalents$16,477 $2,882 Cash and cash equivalents$8,785 $8,307 
Short-term investmentsShort-term investments5,048 Short-term investments4,417 5,789 
Accounts receivable, net of an allowance for uncollectible accounts of $123 and $13 at September 30, 2020 and December 31, 2019, respectively1,503 2,854 
Accounts receivable, net of an allowance for uncollectible accounts of $78 and $89Accounts receivable, net of an allowance for uncollectible accounts of $78 and $892,183 1,396 
Fuel inventoryFuel inventory353 730 Fuel inventory641 377 
Expendable parts and supplies inventories, net of an allowance for obsolescence of $208 and $82
at September 30, 2020 and December 31, 2019, respectively
393 521 
Expendable parts and supplies inventories, net of an allowance for obsolescence of $174 and $188Expendable parts and supplies inventories, net of an allowance for obsolescence of $174 and $188371 355 
Prepaid expenses and otherPrepaid expenses and other1,256 1,262 Prepaid expenses and other1,074 1,180 
Total current assetsTotal current assets25,030 8,249 Total current assets17,471 17,404 
Noncurrent Assets:Noncurrent Assets:Noncurrent Assets:
Property and equipment, net of accumulated depreciation and amortization of $18,280 and $17,027 at September 30, 2020 and December 31, 2019, respectively26,602 31,310 
Property and equipment, net of accumulated depreciation and amortization of $18,693 and $17,511Property and equipment, net of accumulated depreciation and amortization of $18,693 and $17,51127,816 26,529 
Operating lease right-of-use assetsOperating lease right-of-use assets5,881 5,627 Operating lease right-of-use assets5,827 5,733 
GoodwillGoodwill9,753 9,781 Goodwill9,753 9,753 
Identifiable intangibles, net of accumulated amortization of $880 and $873 at September 30, 2020
and December 31, 2019, respectively
6,014 5,163 
Identifiable intangibles, net of accumulated amortization of $890 and $883Identifiable intangibles, net of accumulated amortization of $890 and $8836,004 6,011 
Cash restricted for airport constructionCash restricted for airport construction1,680 636 Cash restricted for airport construction713 1,556 
Equity investmentsEquity investments1,562 2,568 Equity investments1,919 1,665 
Deferred income taxes, netDeferred income taxes, net1,305 120 Deferred income taxes, net1,813 1,988 
Other noncurrent assetsOther noncurrent assets1,249 1,078 Other noncurrent assets1,467 1,357 
Total noncurrent assetsTotal noncurrent assets54,046 56,283 Total noncurrent assets55,312 54,592 
Total assetsTotal assets$79,076 $64,532 Total assets$72,783 $71,996 
LIABILITIES AND STOCKHOLDERS' EQUITYLIABILITIES AND STOCKHOLDERS' EQUITYLIABILITIES AND STOCKHOLDERS' EQUITY
Current Liabilities:Current Liabilities:Current Liabilities:
Current maturities of debt and finance leasesCurrent maturities of debt and finance leases$5,045 $2,287 Current maturities of debt and finance leases$2,296 $1,732 
Current maturities of operating leasesCurrent maturities of operating leases714 801 Current maturities of operating leases636 678 
Air traffic liabilityAir traffic liability4,379 5,116 Air traffic liability6,246 4,044 
Accounts payableAccounts payable2,403 3,266 Accounts payable4,017 2,840 
Accrued salaries and related benefitsAccrued salaries and related benefits1,904 3,701 Accrued salaries and related benefits2,198 2,086 
Loyalty program deferred revenueLoyalty program deferred revenue1,284 3,219 Loyalty program deferred revenue2,619 1,777 
Fuel card obligationFuel card obligation1,100 736 Fuel card obligation1,100 1,100 
Other accrued liabilitiesOther accrued liabilities2,896 1,078 Other accrued liabilities1,812 1,670 
Total current liabilitiesTotal current liabilities19,725 20,204 Total current liabilities20,924 15,927 
Noncurrent Liabilities:Noncurrent Liabilities:Noncurrent Liabilities:
Debt and finance leasesDebt and finance leases29,825 8,873 Debt and finance leases25,523 27,425 
Noncurrent air traffic liabilityNoncurrent air traffic liability239 Noncurrent air traffic liability130 500 
Pension, postretirement and related benefitsPension, postretirement and related benefits9,272 8,452 Pension, postretirement and related benefits8,408 10,630 
Loyalty program deferred revenueLoyalty program deferred revenue5,805 3,509 Loyalty program deferred revenue4,837 5,405 
Noncurrent operating leasesNoncurrent operating leases5,856 5,294 Noncurrent operating leases5,742 5,713 
Deferred income taxes, net1,456 
Other noncurrent liabilitiesOther noncurrent liabilities4,997 1,386 Other noncurrent liabilities4,613 4,862 
Total noncurrent liabilitiesTotal noncurrent liabilities55,994 28,970 Total noncurrent liabilities49,253 54,535 
Commitments and ContingenciesCommitments and ContingenciesCommitments and Contingencies00
Stockholders' Equity:Stockholders' Equity:Stockholders' Equity:
Common stock at $0.0001 par value; 1,500,000,000 shares authorized, 647,370,857 and 651,731,443
shares issued at September 30, 2020 and December 31, 2019, respectively
Common stock at $0.0001 par value; 1,500,000,000 shares authorized, 649,758,099 and 647,352,203
shares issued
Common stock at $0.0001 par value; 1,500,000,000 shares authorized, 649,758,099 and 647,352,203
shares issued
— — 
Additional paid-in capitalAdditional paid-in capital11,241 11,129 Additional paid-in capital11,428 11,259 
Retained earnings327 12,454 
Retained earnings/(accumulated deficit)Retained earnings/(accumulated deficit)259 (428)
Accumulated other comprehensive lossAccumulated other comprehensive loss(7,939)(7,989)Accumulated other comprehensive loss(8,800)(9,038)
Treasury stock, at cost, 9,636,556 and 8,959,730 shares at September 30, 2020 and
December 31, 2019, respectively
(272)(236)
Treasury stock, at cost, 9,744,281 and 9,169,683 sharesTreasury stock, at cost, 9,744,281 and 9,169,683 shares(281)(259)
Total stockholders' equityTotal stockholders' equity3,357 15,358 Total stockholders' equity2,606 1,534 
Total liabilities and stockholders' equityTotal liabilities and stockholders' equity$79,076 $64,532 Total liabilities and stockholders' equity$72,783 $71,996 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Delta Air Lines, Inc. September 2021 Form 10-Q                                 3


Financial Statements
DELTA AIR LINES, INC.
Condensed Consolidated Statements of Operations and Comprehensive Income/(Loss) Income
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
(in millions, except per share data)2020201920202019
Operating Revenue:
Passenger$1,938 $11,410 $10,185 $32,032 
Cargo142 189 403 567 
Other982 961 2,534 2,969 
  Total operating revenue3,062 12,560 13,122 35,568 
Operating Expense:
Salaries and related costs1,956 2,884 6,814 8,275 
Aircraft fuel and related taxes486 2,239 2,453 6,508 
Regional carriers expense, excluding fuel488 900 1,888 2,698 
Depreciation and amortization545 631 1,813 1,960 
Contracted services379 685 1,398 1,974 
Landing fees and other rents378 460 1,195 1,321 
Ancillary businesses and refinery561 279 1,181 945 
Aircraft maintenance materials and outside repairs106 424 618 1,334 
Passenger commissions and other selling expenses94 539 498 1,505 
Passenger service88 345 433 938 
Aircraft rent99 110 295 318 
Restructuring charges5,345 7,798 
CARES Act grant recognition(1,315)(2,595)
Profit sharing517 1,256 
Other238 476 944 1,317 
Total operating expense9,448 10,489 24,733 30,349 
Operating (Loss)/Income(6,386)2,071 (11,611)5,219 
Non-Operating Expense:
Interest expense, net(291)(70)(564)(228)
Impairments and equity method (losses)/gains(114)27 (2,432)(44)
Gain/(loss) on investments, net(95)(35)(199)(17)
Miscellaneous, net27 (46)327 (130)
Total non-operating expense, net(473)(124)(2,868)(419)
(Loss)/Income Before Income Taxes(6,859)1,947 (14,479)4,800 
Income Tax Benefit/(Provision)1,480 (452)2,849 (1,131)
Net (Loss)/Income$(5,379)$1,495 $(11,630)$3,669 
Basic (Loss)/Earnings Per Share$(8.47)$2.32 $(18.30)$5.61 
Diluted (Loss)/Earnings Per Share$(8.47)$2.31 $(18.30)$5.59 
Cash Dividends Declared Per Share$$0.40 $0.40 $1.10 
Comprehensive (Loss)/Income$(5,381)$1,545 $(11,580)$3,849 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Three Months Ended September 30,Nine Months Ended September 30,
(in millions, except per share data)2021202020212020
Operating Revenue:
Passenger$7,191 $1,938 $15,278 $10,185 
Cargo262 142 728 403 
Other1,701 982 4,423 2,534 
  Total operating revenue9,154 3,062 20,429 13,122 
Operating Expense:
Salaries and related costs2,566 2,012 7,096 7,000 
Aircraft fuel and related taxes1,552 486 4,056 2,453 
Ancillary businesses and refinery1,079 561 2,724 1,181 
Contracted services634 419 1,723 1,536 
Depreciation and amortization501 545 1,494 1,813 
Landing fees and other rents524 458 1,477 1,430 
Regional carrier expense453 290 1,258 1,204 
Aircraft maintenance materials and outside repairs433 106 1,014 618 
Passenger commissions and other selling expenses308 100 640 548 
Passenger service226 92 520 456 
Aircraft rent105 99 313 295 
Restructuring charges33 5,345 (3)7,798 
Government grant recognition(1,822)(1,315)(4,512)(2,595)
Other357 250 1,006 996 
Total operating expense6,949 9,448 18,806 24,733 
Operating Income/(Loss)2,205 (6,386)1,623 (11,611)
Non-Operating Expense:
Interest expense, net(314)(291)(1,014)(564)
Impairments and equity method losses(49)(114)(102)(2,432)
Gain/(loss) on investments, net(223)(95)251 (199)
Loss on extinguishment of debt(183)— (266)— 
Miscellaneous, net96 27 301 327 
Total non-operating expense, net(673)(473)(830)(2,868)
Income/(Loss) Before Income Taxes1,532 (6,859)793 (14,479)
Income Tax (Provision)/Benefit(320)1,480 (105)2,849 
Net Income/(Loss)$1,212 $(5,379)$688 $(11,630)
Basic Earnings/(Loss) Per Share$1.90 $(8.47)$1.08 $(18.30)
Diluted Earnings/(Loss) Per Share$1.89 $(8.47)$1.07 $(18.30)
Cash Dividends Declared Per Share$— $— $— $0.40 
Comprehensive Income/(Loss)$1,294 $(5,381)$926 $(11,580)
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Delta Air Lines, Inc. September 2021 Form 10-Q                                 4


Financial Statements
DELTA AIR LINES, INC.
Condensed Consolidated Statements of Cash Flows
(Unaudited)

Nine Months Ended September 30,
(in millions)20202019
Net Cash (Used In)/Provided by Operating Activities$(2,507)$7,455 
Cash Flows from Investing Activities:
Property and equipment additions:
Flight equipment, including advance payments(594)(2,774)
Ground property and equipment, including technology(757)(1,090)
Proceeds from sale-leaseback transactions465 
Purchase of short-term investments(8,700)
Redemption of short-term investments3,654 206 
Acquisition of strategic investments(2,099)(170)
Loans to others(235)
Other, net76 45 
Net cash used in investing activities(8,190)(3,783)
Cash Flows from Financing Activities:
Proceeds from short-term obligations3,261 1,750 
Proceeds from long-term obligations22,481 500 
Proceeds from sale-leaseback transactions2,306 
Payments on debt and finance lease obligations(2,318)(2,805)
Repurchase of common stock(344)(1,802)
Cash dividends(260)(721)
Fuel card obligation364 (636)
Other, net(177)(8)
Net cash provided by/(used in) financing activities25,313 (3,722)
Net Increase/(Decrease) in Cash, Cash Equivalents and Restricted Cash Equivalents14,616 (50)
Cash, cash equivalents and restricted cash equivalents at beginning of period3,730 2,748 
Cash, cash equivalents and restricted cash equivalents at end of period$18,346 $2,698 
Non-Cash Transactions:
Right-of-use assets acquired under operating leases$1,062 $459 
Flight and ground equipment acquired under finance leases347 619 
Operating leases converted to finance leases189 
The following table provides a reconciliation of cash, cash equivalents and restricted cash equivalents reported within the Consolidated Balance Sheets to the total of the same such amounts shown above:
September 30,
(in millions)20202019
Current assets:
Cash and cash equivalents$16,477 $1,899 
Restricted cash included in prepaid expenses and other189 46 
Noncurrent assets:
Cash restricted for airport construction1,680 753 
Total cash, cash equivalents and restricted cash equivalents$18,346 $2,698 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.

Nine Months Ended September 30,
(in millions)20212020
Net Cash Provided by/(Used in) Operating Activities$2,708 $(2,507)
Cash Flows from Investing Activities:
Property and equipment additions:
Flight equipment, including advance payments(961)(594)
Ground property and equipment, including technology(1,068)(757)
Proceeds from sale-leaseback transactions— 465 
Purchase of short-term investments(10,799)(8,700)
Redemption of short-term investments12,158 3,654 
Purchase of equity investments— (2,099)
Other, net252 (159)
Net cash used in investing activities(418)(8,190)
Cash Flows from Financing Activities:
Proceeds from short-term obligations— 3,261 
Proceeds from long-term obligations1,902 22,481 
Proceeds from sale-leaseback transactions— 2,306 
Payments on debt and finance lease obligations(4,685)(2,318)
Repurchase of common stock— (344)
Cash dividends— (260)
Fuel card obligation— 364 
Other, net98 (177)
Net cash (used in)/provided by financing activities(2,685)25,313 
Net (Decrease)/Increase in Cash, Cash Equivalents and Restricted Cash Equivalents(395)14,616 
Cash, cash equivalents and restricted cash equivalents at beginning of period10,055 3,730 
Cash, cash equivalents and restricted cash equivalents at end of period$9,660 $18,346 
Non-Cash Transactions:
Flight and ground equipment acquired under finance leases$904 $347 
Right-of-use assets acquired under operating leases536 1,062 
Other financings240 115 
The following table provides a reconciliation of cash, cash equivalents and restricted cash equivalents reported within the Consolidated Balance Sheets to the total of the same such amounts shown above:
September 30,
(in millions)20212020
Current assets:
Cash and cash equivalents$8,785 $16,477 
Restricted cash included in prepaid expenses and other162 189 
Noncurrent assets:
Cash restricted for airport construction713 1,680 
Total cash, cash equivalents and restricted cash equivalents$9,660 $18,346 
The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
Delta Air Lines, Inc. September 2021 Form 10-Q                                 5


Financial Statements
DELTA AIR LINES, INC.
Consolidated Statements of Stockholders' Equity
(Unaudited)

Common StockAdditional
Paid-In Capital
 Retained
Earnings
Accumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2019652 $$11,129 $12,454 $(7,989)$(236)$15,358 
Net loss— — — (534)— — — (534)
Dividends declared— — — (257)— — — (257)
Other comprehensive income— — — — 91 — — 91 
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, $56.48(1) per share)
— 29 — — (34)(5)
Stock purchased and retired(6)— (104)(240)— — — (344)
Balance at March 31, 2020647 $$11,054 $11,423 $(7,898)10 $(270)$14,309 
Net loss— — — (5,717)— — — (5,717)
Other comprehensive loss— — — — (39)— — (39)
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, $25.56(1) per share)
— 38 — — (1)37 
CARES Act warrant issuance— — 100 — — — — 100 
Balance at June 30, 2020647 $$11,192 $5,706 $(7,937)10 $(271)$8,690 
Net loss— — — (5,379)— — — (5,379)
Other comprehensive loss— — — — (2)— — (2)
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, $28.29(1) per share)
— 35 — — (1)34 
CARES Act warrant issuance— — 14 — — — — 14 
Balance at September 30, 2020647 $$11,241 $327 $(7,939)10 $(272)$3,357 
Common StockAdditional
Paid-In Capital
Retained Earnings / (Accumulated Deficit)Accumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2020647 $— $11,259 $(428)$(9,038)$(259)$1,534 
Net loss— — — (1,177)— — — (1,177)
Other comprehensive income— — — — 78 — — 78 
Common stock issued for employee equity awards(1)
— 23 — — (20)
Government grant warrant issuance— — 44 — — — — 44 
Balance at March 31, 2021649 $— $11,326 $(1,605)$(8,960)10 $(279)$482 
Net income— — — 652 — — — 652 
Other comprehensive income— — — — 78 — — 78 
Common stock issued for employee equity awards(1)
— 28 — — — (1)27 
Government grant warrant issuance— — 42 — — — — 42 
Balance at June 30, 2021650 $— $11,396 $(953)$(8,882)10 $(280)$1,281 
Net income— — — 1,212 — — — 1,212 
Other comprehensive income— — — — 82 — — 82 
Common stock issued for employee equity awards(1)
— — 32 — — — (1)31 
Balance at September 30, 2021650 $— $11,428 $259 $(8,800)10 $(281)$2,606 

(1)WeightedTreasury shares were withheld for payment of taxes, at a weighted average price per share.

The accompanying notes are an integral partshare of these Condensed Consolidated Financial Statements.

$38.35, $46.21 and $43.48 in the March 2021 quarter, June 2021 quarter and September 2021 quarter, respectively.



Common StockAdditional
Paid-In Capital
 Retained
Earnings
Accumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2019652 $— $11,129 $12,454 $(7,989)$(236)$15,358 
Net loss— — — (534)— — — (534)
Dividends declared— — — (257)— — — (257)
Other comprehensive income— — — — 91 — — 91 
Common stock issued for employee equity awards(1)
— 29 — — (34)(5)
Stock purchased and retired(6)— (104)(240)— — — (344)
Balance at March 31, 2020647 $— $11,054 $11,423 $(7,898)10 $(270)$14,309 
Net loss— — — (5,717)— — — (5,717)
Other comprehensive loss— — — — (39)— — (39)
Common stock issued for employee equity awards(1)
— — 38 — — — (1)37 
Government grant warrant issuance— — 100 — — — — 100 
Balance at June 30, 2020647 $— $11,192 $5,706 $(7,937)10 $(271)$8,690 
Net loss— — — (5,379)— — — (5,379)
Other comprehensive loss— — — — (2)— — (2)
Common stock issued for employee equity awards(1)
— — 35 — — — (1)34 
Government grant warrant issuance— — 14 — — — — 14 
Balance at September 30, 2020647 $— $11,241 $327 $(7,939)10 $(272)$3,357 


(1)



















6


DELTA AIR LINES, INC.
Consolidated StatementsTreasury shares were withheld for payment of Stockholders' Equity
(Unaudited)

Common StockAdditional
Paid-In Capital
 Retained
Earnings
Accumulated
Other
Comprehensive Loss
Treasury Stock
(in millions, except per share data)SharesAmountSharesAmountTotal
Balance at December 31, 2018688 $$11,671 $10,039 $(7,825)$(198)$13,687 
Net income— — — 730 — — — 730 
Dividends declared— — — (232)— — — (232)
Other comprehensive income— — — — 59 — — 59 
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, $49.75(1) per share)
— 27 — — (35)(8)
Stock purchased and retired(26)— (444)(881)— — — (1,325)
Balance at March 31, 2019664 $$11,254 $9,656 $(7,766)$(233)$12,911 
Net income— — — 1,443 — — — 1,443 
Dividends declared— — — (229)— — — (229)
Other comprehensive income— — — — 72 — — 72 
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, $55.06(1) per share)
— 31 — — (2)29 
Stock purchased and retired(5)— (84)(184)— — — (268)
Balance at June 30, 2019659 $$11,201 $10,686 $(7,694)$(235)$13,958 
Net income— — — 1,495 — — — 1,495 
Dividends declared— — — (261)— — — (261)
Other comprehensive income— — — — 49 — — 49 
Shares of common stock issued and compensation expense associated with equity awards (Treasury shares withheld for payment of taxes, $58.68(1) per share)
— 36 — — (1)35 
Stock purchased and retired(3)— (60)(148)— — — (208)
Balance at September 30, 2019656 $$11,177 $11,772 $(7,645)$(236)$15,068 

(1)Weightedtaxes, at a weighted average price per share.share of $56.48, $25.56 and $28.29 in the March 2020 quarter, June 2020 quarter and September 2020 quarter, respectively.

The accompanying notes are an integral part of these Condensed Consolidated Financial Statements.
7Delta Air Lines, Inc. September 2021 Form 10-Q                                 6


Notes to the Consolidated Financial Statements
DELTA AIR LINES, INC.
Notes to the Condensed Consolidated Financial Statements
(Unaudited)

NOTE 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

The accompanying unaudited Condensed Consolidated Financial Statements include the accounts of Delta Air Lines, Inc. and our consolidated subsidiaries and have been prepared in accordance with accounting principles generally accepted in the United States ("GAAP") for interim financial information. Consistent with these requirements, this Form 10-Q does not include all the information required by GAAP for complete financial statements. As a result, this Form 10-Q should be read in conjunction with the Consolidated Financial Statements and accompanying Notes in our Form 10-K for the year ended December 31, 2019.2020.

Management believes the accompanying unaudited Condensed Consolidated Financial Statements reflect all adjustments, including normal recurring items, considered necessary for a fair statement of results for the interim periods presented.

Due to severe impacts from the global COVID-19 (coronavirus) pandemic and the uncertain pace of recovery, seasonal variations in the demand for air travel, the volatility of aircraft fuel prices and other factors, operating results for the three and nine months ended September 30, 20202021 are not necessarily indicative of operating results for the entire year.

We reclassified certain prior period amounts to conform to the current period presentation. Unless otherwise noted, all amounts disclosed are stated before consideration of income taxes.

Recent Accounting Standards

Credit Losses. In 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2016-13, "Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments." Under this ASU, an entity is required to utilize an "expected credit loss model" on certain financial instruments, including trade and financing receivables. This model requires consideration of a broader range of reasonable and supportable information and requires an entity to estimate expected credit losses over the lifetime of the asset. We adopted this standard effective January 1, 2020 and due to the COVID-19 pandemic, we recorded reserves on certain receivables, which are discussed further in Note 5, "Investments."

Income Taxes. In 2019, the FASB issued ASU No. 2019-12, "Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes." This standard simplifies the accounting and disclosure requirements for income taxes by clarifying existing guidance to improve consistency in application of ASC 740. This standard also removed the requirement to calculate income tax expense for the stand-alone financial statements of wholly-owned subsidiaries. We adopted the new standard effective January 1, 2020 during the September 2020 quarter with no material impact on our condensed consolidated financial statements.


NOTE 2. IMPACT OF THE COVID-19 PANDEMIC

The unprecedented and widespread impact of COVID-19 and the related travel restrictions and social distancing measures implemented throughout the world have significantly reduced demand for air travel. After initially impacting our service to China beginning in January, the spread of the virus and the resulting global pandemic next affected the majority of our international network and ultimately has significantly affected our domestic network. Beginning in March, large public events were cancelled, governmental authorities began imposing restrictions on non-essential activities, businesses suspended travel and popular leisure destinations temporarily closed to visitors. Certain countries that are key markets for our business have imposed bans on international travelers for specified periods or indefinitely.

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As a result, demand for travel declined at a rapid pace in the March 2020 quarter and has remained depressed, which has had an unprecedented and materially adverse impact on our revenues and financial position. Although demand improved compared to the June 2020 quarter, it remains significantly below the prior year. The exact timing and pace of the recovery remain uncertain as certain markets have reopened, some of which have since experienced a resurgence of COVID-19 cases, while others, particularly international markets, remain closed or are enforcing extended quarantines for most U.S. residents. Additionally, some states have instituted travel restrictions, advisories or quarantines for travelers from other states. We expect the demand environment to remain depressed until widespread advances by the medical community are available. Our forecasted expense and liquidity management initiatives may be modified as the demand environment evolves.

In response to these developments, beginning in March and continuing through the September 2020 quarter, we have implemented enhanced measures focusing on the safety of our customers and employees, while at the same time seeking to mitigate the impact on our financial position and operations and to position our business for recovery.

Taking Care of our Customers and Employees. The safety of our customers and employees is our primary focus. As the COVID-19 pandemic has progressed, we have taken numerous steps to help promote the safety of our customers and employees on the ground and in the air in keeping with current health-expert recommendations, including:
Adopting new cleaning procedures on all flights, including disinfectant electrostatic spraying on aircraft and sanitizing high-touch areas like tray tables, entertainment screens, armrests and seat-back pockets before each flight.
Taking steps to help employees and customers practice social distancing and promote safety, including:
Creating a Global Cleanliness Division to ensure a consistently safe and sanitized experience across our facilities and aircraft.
Requiring all customers and customer-facing employees to wear masks.
Capping load factors throughout our aircraft and blocking middle seats through at least January 6, 2021.
Modifying our boarding and deplaning processes, while providing food and beverage service that is designed to reduce physical touch points.
Installing plexiglass shields at Delta check-in counters, Delta Sky Clubs and gate counters as well as adding social distance markers in the check-in lobby, Delta Sky Clubs, at the gate, throughout the jetbridge and at baggage claim.
Implementing significant workforce social distancing and protection measures, including reconfiguring call center spaces to promote social distancing, increasing cleaning and disinfecting of our facilities and encouraging employees to work remotely when possible.
Giving customers flexibility to plan and re-book travel, including extending expiration on certain tickets and travel credits through December 2022, eliminating change fees for domestic tickets, with the exception of Basic Economy tickets, and waiving change fees for all international and Basic Economy tickets purchased between March 1 and December 31, 2020. Additionally, we are extending 2020 Medallion Status an additional year, rolling Medallion Qualification Miles into 2021 and extending Delta SkyMiles American Express Card benefits and Delta Sky Club memberships.
Offering pay protection to employees who have tested positive for COVID-19, who must quarantine due to exposure to COVID-19 or who are considered being at high-risk for illness from COVID-19 according to the Centers for Disease Control and Prevention ("CDC") guidelines and do not have the ability to work remotely.
Offering on-site COVID testing at our hubs and making at-home testing available for our U.S.-based employees. We have also added rapid testing in most U.S. hubs for active flight crews. Over 40,000 employees have been tested and retesting protocols are being developed.

Capacity Reductions. Beginning in the second half of March, we experienced a precipitous decrease in demand as COVID-19 spread throughout the world. While we have increased capacity compared to the lowest levels in April 2020, system capacity remains significantly lower than prior to the pandemic. For the September 2020 quarter, system capacity was reduced approximately60%compared to the September 2019 quarter, with international capacity reduced by approximately80%and domestic capacity reduced by approximately 50%. For the December 2020 quarter, system capacity is expected to be down approximately 40-45% compared to the December 2019 quarter. As a result of reduced demand expectations and lower capacity in the December 2020 quarter and beyond, we have parked approximately 40%of our fleet, including the permanent retirement of certain aircraft, as discussed in the valuation of long-lived assets section of this footnote, below.

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Regional Carrier Expense Management. In response to the reduction in revenue, we have implemented, and will continue to implement, cost saving initiatives, including:
Reducing capacity as described above to align with expected demand, which has resulted in removing from active service approximately 500aircraft as of September 30, 2020, including certain fleets or aircraft that we have decided to early retire as described below.
Consolidating our footprint at our airport facilities, including temporarily closing some Delta Sky Clubs.
Reducing employee-related costs, including:
Voluntary unpaid leaves of 30 days to 12 months offered to most employees. Approximately50,000of our employees have taken or have elected to take voluntary leaves.
Offering employees early retirement and voluntary separation programs, with approximately 18,000employees electing to participate. Most departures occurred during the September 2020 quarter.See Note 8, "Employee Benefit Plans," for additional information.
Due to projected levels of flying and staffing levels, notifying our pilots of the potential of furloughs. We continue to actively work with ALPA on alternative courses of action that would allow us to avoid furloughing approximately 1,700 pilots after October 31, 2020.
From April 1 through December 31, 2020, salary reductions of 100% for our CEO, 50% for our officers and a 25% reduction in work hours for all other management and most front-line employee work groups.
Delaying or eliminating nearly all other discretionary spending.

Balance Sheet, Cash Flow and Liquidity. Our cash, cash equivalents, short-term investments and aggregate principal amount committed and available to be drawn under our revolving credit facilities balance ("liquidity") as of September 30, 2020 was $21.6 billion as a result of the following actions to increase liquidity and strengthen our financial position during the nine months ended September 30, 2020:
Completing financing transactions for approximately $27.0 billion during the nine months ended September 30, 2020. Financings completed during the three months ended September 30, 2020 are listed below.
Entering into loan agreements to borrow $1.5 billion from the New York Transportation Development Corporation ("NYTDC") in connection with NYTDC's issuance of Special Facilities Revenue Bonds, Series 2020, to finance, among other things, a portion of the construction costs for the new terminal facilities at LaGuardia Airport.
Raising $9.0 billion through the issuance of notes and entry into a term loan facility, each secured by certain assets related to our SkyMiles program.
Receiving $5.6 billion as part of the CARES Act payroll support program as described in the CARES Act section below.
Reducing planned capital expenditures by approximately$3.3 billion for the year, including optimizing the timing of our future aircraft deliveries, delaying aircraft modifications and postponing certain information technology initiatives and ground equipment replacement. See Note 9, "Commitments and Contingencies," for additional information about our aircraft purchase commitments.
Amending our credit facilities to replace fixed charge coverage ratio covenants with liquidity-based covenants.
Suspending share repurchases, dividends and voluntary pension funding.

In October 2020, we repaid all outstanding borrowings under our $3.0 billion 2020 secured term loan facility, which was subsequently terminated, and repaid $2.6 billion in outstanding borrowings under our revolving credit facilities. We have additional unencumbered assets available for potential financing arrangements, if needed.

In response to the impact that the demand environment has had on our financial condition, our credit rating was downgraded by Standard & Poor's to BB in March 2020 and by Fitch to BB+ in April 2020. Our credit rating from Moody's remains Baa3.

Our debt agreements contain various affirmative, negative and financial covenants, including our credit facilities and our SkyMiles financing agreements, each of which contains, among other things, a minimum liquidity covenant. The minimum liquidity covenant replaced the fixed charge coverage ratio previously included in our credit facilities as part of amendments that were completed in the June 2020 quarter. Certain of our debt agreements also include collateral coverage ratios, and our SkyMiles financing agreements include a debt service coverage ratio. We were in compliance with the covenants in these debt agreements as of September 30, 2020.

See Note 7, "Debt," and the sale-leaseback transactions section in this footnote for more information on our financing activities during the nine months ended September 30, 2020.

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Valuation of Goodwill and Indefinite-Lived Intangibles

We apply a fair value-based impairment test to the carrying value of goodwill and indefinite-lived intangible assets on an annual basis (as of October 1) and, ifpreviously allocated certain events or circumstances indicate that an impairment loss may have been incurred, on an interim basis. Our December 2019 quarter quantitative impairment tests of goodwill and intangibles concluded that there was no indication of impairmentcosts (such as the fair value exceeded our carrying value:
Carrying Value atFair Value Excess at 2019 Testing Date
(in millions)September 30, 2020December 31, 2019
Goodwill(1)
$9,753 $9,781 234%
International routes and slots2,583 2,583 15% to 29%
Airline alliances(2)
1,863 1,005 67% to 576%
Delta tradename850 850 185%
Domestic slots622 622 61% to 181%
Total$15,671 $14,841 
(1) The reduction in goodwill relates to the combination of Delta Private Jets with Wheels Up in the March 2020 quarter. See Note 5, "Investments," for more information on this transaction.
(2) As part of our strategic alliance with and investment in LATAM Airlines Group S.A. ("LATAM"), we have recorded an alliance-related indefinite-lived intangible asset of $1.2 billion, which was not reflected in the 2019 quantitative impairment assessment. See Note 5, "Investments," for more information on this transaction.

Despite the significant excess fair value identified in our 2019 impairment assessment, we determined that the reduced cash flow projections and the significant decline in our market capitalization as a result of the COVID-19 pandemic indicate that an impairment loss may have been incurred. Therefore, we qualitatively assessed whether it was more likely than not that the goodwill and indefinite-lived intangible assets were impaired as of September 30, 2020. We reviewed our previous forecasts and assumptions based on our current projections that are subject to various risks and uncertainties, including: (1) forecasted revenues, expenses and cash flows, including the duration and extent of impact to our business and our alliance partners from the COVID-19 pandemic, (2) current discount rates, (3) the reduction in our market capitalization, (4) observable market transactions, (5) changes to the regulatory environment and (6) the nature and amount of government support that has been and is expected to be provided in the future.

Based on our interim impairment assessment as of September 30, 2020, we have determined that our goodwill and indefinite-lived intangible assets are not impaired. However, we are unable to predict how long conditions related to the pandemic will persist, when widespread advances by the medical community will be available, what additional measures may be introduced by governments or private parties or what effect any such additional measures may have on air travel and our business. Any measure that requires or encourages potential travelers to stay in their homes, engage in social distancing or avoid larger gatherings of people is highly likely to be harmful to the air travel industry in general, and consequently our business. We expect any traveler wariness of airports and commercial aircraft to have a similar effect.

Valuation of Long-Lived Assets

Our flight equipmentlanding fees and other long-lived assets, which are classified as propertyrents, salaries and equipment, net on our Consolidated Balance Sheet ("balance sheet"), have a recorded value of$26.6 billion at September 30, 2020. We review flight equipmentrelated costs and other long-lived assets used in operations for impairment losses when events and circumstances indicate the assets may be impaired.

As part of our capacity reductions relatedcontracted services) to the negative effect on our business from the COVID-19 pandemic, we have removed approximately 500aircraft from active service as of September 30, 2020, including certain fleets and other aircraft that are being retired early.

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The following table shows the details of our 2020 aircraft retirement decisions:

Fleet TypeNumber of AircraftEstimated Final Retirement During the Quarter EndedImpairment-Related Charge (in millions)Quarter Decision was Made
71791 December 2025$950 September 2020
767-300ER49 December 2025905 September 2020
CRJ-200 (1)
125 December 2023320 September 2020
77718 December 20201,440 June 2020
MD-9026 June 2020330 June 2020
737-70010 September 2020220 June 2020
767-300ERJune 2020180 June 2020
A32010 June 202060 June 2020
MD-8847 June 202022 March 2020
Total383 $4,427 

(1)Certain of the CRJ-200 aircraft scheduled to be retired by the December 2023 quarter are operated for us by SkyWest Airlines under a revenue proration agreement.

These impairment and other related charges are recorded in restructuring chargesregional carrier expense in our Condensed Consolidated Statements of Operations and Comprehensive Income/(Loss) Income ("income statement"). These charges were calculated using Level 3 fair value inputs based primarily upon recent market transactions, published pricing guides and our assessment of existing market conditions based on industry knowledge. Following the impairment charges, the remaining cumulative net book value of these aircraft is $520 million.

To determine whether impairments exist for active and temporarily parked aircraft, we group assets at the fleet-type level or at the contract level for aircraft operated by third-party regional carriers (i.e., the lowest level for which there are identifiable cash flows) and then estimate future cash flows based on projections of capacity,relevant statistics (such as passenger mile yield, fuel and labor costs and other relevant factors. Given the substantial reduction in our active aircraft and diminished projections of future cash flowscounts). Beginning in the near term,March 2021 quarter we evaluatedceased performing this allocation and have reclassified the remaindercosts presented in prior periods to align with this presentation. This reclassification better reflects the nature of, our fleet and determined that only the fleet-types discussed above were impaired, as the future cash flows from operation of the fleet through the respective retirement dates exceeded the carrying value. As we obtain greater clarity about the duration and extent of reduced demand and potentially execute further capacity adjustments, we will continue to evaluate our current fleet compared to network requirements and may decide to permanently retire additional aircraft.

We assess the valuation of our equity investments when events and circumstances indicate the investments may be impaired. See Note 5, "Investments," for information on the valuation of our equity investments.

CARES Act

On March 27,how management views, these regional carrier related expenses. This allocation was approximately $900 million in 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") into law. The CARES Act is a relief package intended to assist many aspects of the American economy, including providing the airline industry with up to $25 billion in grants to be used for employee wages, salaries and benefits.

In April 2020, we entered into an agreement with the U.S. Department of the Treasury to receive emergency relief through the CARES Act payroll support program, which totaled $5.6 billion after receiving $701approximately $200 million in the September 2020 quarter. This includes the final installment paid in July under the original $5.4 billion allocation, plus an incremental installment of $157 million paid in September. The relief payments are conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs through September 30, 2020. Other conditions include prohibitions on share repurchasesquarter, and dividends through September 30, 2021, continuing essential air service as directed by the U.S. Department of Transportation and certain limitations on executive compensation. The relief payments consisted of $4.0$1.4 billion in a grant and $1.6 billion2019, including approximately $360 million in an unsecured 10-year low interest loan.the September 2019 quarter. The loan bears interest at an annual rateremaining amounts in regional carrier expense represent the accrual of 1.00% for the first five years (through April 2025)payments to our regional carriers under capacity purchase agreements and the Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we issued to the U.S. Departmentexpenses of the Treasury warrants to acquire more than 6.7 million shares of Delta common stock. These warrants have an exercise price of $24.39 per share and a five-year term.

12


The relative fair value of the warrants is recorded within stockholder's equity and as a discount reducing the carrying value of the loan which is being amortized as interest expense in our income statement over the term of the loan. The proceeds of the grant were recorded in cash and cash equivalents when received and are being recognized as contra-expense in CARES Act grant recognition in our income statement over the periods that the funds are intended to compensate.

As of September 30, 2020, we had recognized $2.6 billion of the grant as contra-expense with the remaining $1.3 billion recorded as a deferred contra-expense in other accrued liabilities on our balance sheet. We expect to recognize the remainder of the grant proceeds from the CARES Act payroll support program as contra-expense by the end of 2020. See Note 7, "Debt," for further discussion of the unsecured loans and warrants to acquire Delta shares issued under the CARES Act payroll support program.

The CARES Act also provided for up to $25 billion in secured loans to the airline industry. We were eligible and entered into a non-binding letter of intent in the June 2020 quarter with the U.S. Department of the Treasury for $4.6 billion under the loan program. In the September 2020 quarter, however, we elected not to participate in this program.

Finally, the CARES Act also provides for deferred payment of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately$200 millionof additional liquidity during the current year.

Sale-Leaseback Transactions

In the June 2020 quarter, we entered into $2.8 billion of sale-leaseback transactions for 85 aircraft including 25 A321-200s, 25 A220-100s, 23 CRJ-900s, 10 737-900ERs and 2 A330-900s. Of these transactions, 74 did not qualify as a sale as they are finance leases or have an option to repurchase at a stated price. The assets associated with these transactions remain on our balance sheet within property and equipment, net and we recorded the related liabilities under the lease. These liabilities are classified within other accrued or other noncurrent liabilities on our balance sheet. These transactions are treated as financing inflows on the Condensed Consolidated Statements of Cash Flows ("cash flow statement").

The other 11 transactions qualified as sales, generating an immaterial loss, and the associated assets were removed from our balance sheet within property and equipment, net and recorded within operating lease right-of-use assets. The liabilities are recorded within current maturities of operating leases and noncurrent operating leases on our balance sheet. These transactions are treated as investing cash inflows on the cash flow statement.wholly owned regional subsidiary, Endeavor Air, Inc.


Delta Air Lines, Inc. September 2021 Form 10-Q                                 7

Notes to the Consolidated Financial Statements
NOTE 32. REVENUE RECOGNITION

Passenger Revenue

Passenger revenue is primarily composed of passenger ticket sales, loyalty travel awards and travel-related services performed in conjunction with a passenger’s flight.
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
(in millions)(in millions)2020201920202019(in millions)2021202020212020
TicketTicket$1,634 $10,029 $8,712 $27,986 Ticket$6,237 $1,634 $13,067 $8,712 
Loyalty travel awardsLoyalty travel awards143 732 731 2,174 Loyalty travel awards544 143 1,213 731 
Travel-related servicesTravel-related services161 649 742 1,872 Travel-related services410 161 998 742 
Total passenger revenueTotal passenger revenue$1,938 $11,410 $10,185 $32,032 Total passenger revenue$7,191 $1,938 $15,278 $10,185 

Ticket. We defer sales of passenger tickets to be flown by us or that we sell on behalf of other airlines in air traffic liability. Passenger revenue is recognized when we provide transportation or when ticket breakage occurs. For tickets that we sell on behalf of other airlines, we reduce the air traffic liability when consideration is remitted to those airlines. The air traffic liability primarily includes sales of passenger tickets to be flown in the future and credits which can be applied as payment toward the cost of a ticket. The credits are typically issued as a result of ticket cancellations prior to their expiration dates.


13


The air traffic liability typically increases during the winter and spring months as advanced ticket sales grow prior to the summer peak travel season and decreases during the summer and fall months. However, the current reduction in demand for air travel due to the COVID-19 pandemic has resulted in an unprecedented low level of advance bookings and the associated cash received, as well as significant ticket cancellations which led to issuance of cash refunds or credits to customers. The total value of cash refunds, excluding taxes and related fees, issued to customers during the three and nine months ended September 30, 2020 was approximately $650 million and $2.8 billion, respectively.

Prior to April 2020, passenger tickets sold and credits issued were generally valid for one year from the date of original ticket issuance. During the current year, we announced the extension of expiration on certain tickets and travel credits through December 2022. The air traffic liability classified as noncurrent as of September 30, 2020 represents our current estimate of tickets and credits to be used or refunded beyond one year, while the balance classified as current represents our current estimate of tickets and credits to be used or refunded within one year. We will continue to monitor our customers' travel behavior and may adjust our estimates in the future.

We recognized approximately $1.8 billionand $3.0 billion in passenger revenue during the nine months ended September 30, 2021 and 2020, respectively, that washad been recorded in our air traffic liability balance at the beginning of those periods.

In the March 2021 quarter, we announced the extension of the validity of all passenger tickets and travel credits purchased or expiring in 2021 to December 31, 2019. Due2022. Additionally, with the exception of Basic Economy tickets, we eliminated change fees for tickets originating in North America and waived change fees for those originating outside of North America. We also implemented a waiver that allows Basic Economy tickets purchased for travel in 2021, which are normally non-changeable, to be changed without paying a fee regardless of origin or destination.

We estimate the value of tickets that will expire unused (“breakage”) and recognize revenue at the scheduled flight date. Our breakage estimates are primarily based on historical experience, ticket contract terms and customers’ travel behavior. Given the change in ticket validity terms made in 2021 and the uncertainty aroundcaused by the returnCOVID-19 pandemic, our estimates of demand for air travel, we are unable to estimate the amount of the December 31, 2019 air traffic liabilityrevenue that will be recognized from the air traffic liability for unused tickets may vary in earnings compared to amounts that will be refunded to customers or issued as a credit for future travel through the end of 2020.

Other Revenue
Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2020201920202019
Ancillary businesses and refinery$572 $291 $1,185 $990 
Loyalty program343 485 1,086 1,443 
Miscellaneous67 185 263 536 
Total other revenue$982 $961 $2,534 $2,969 
periods.

Ancillary Businesses and Other Revenue
Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2021202020212020
Refinery$872 $417 $2,189 $709 
Loyalty program453 343 1,260 1,086 
Ancillary businesses215 155 586 476 
Miscellaneous161 67 388 263 
Total other revenue$1,701 $982 $4,423 $2,534 

Refinery.Ancillary businesses and refinery includes aircraft maintenance services we provide to third parties, our vacation wholesale operations and This represents refinery sales to third parties.parties, which are at or near cost; accordingly, the margin on these sales is de minimis.

Loyalty Program. Our SkyMiles loyalty program generates customer loyalty by rewarding customers with incentives to travel on Delta. This program allows customers to earn mileage credits ("miles") by flying on Delta, Delta Connection and other airlines that participate in the loyalty program. When traveling, customers earn miles based on the passenger's loyalty program status and ticket price. Customers can also earn miles through participating companies, such as credit card companies, hotels, car rental agencies and ridesharing companies. Miles are redeemable by customers in future periods for air travel on Delta and other participating airlines, membership in our Sky Club and other program awards. To facilitate transactions with participating companies, we sellwho purchase miles to non-airline businesses, customers and other airlines.from us. Our most significant contract to sell miles relates to our co-brand credit card relationship with American Express. During the nine months ended September 30, 20202021 and 2019,2020, total cash sales from marketing agreements related to our loyalty program were $2.2$2.9 billion and $3.1$2.2 billion, respectively, which are allocated to travel and other performance obligations.

InAncillary Businesses. Ancillary businesses includes aircraft maintenance services we provide to third parties and our vacation wholesale operations.
Delta Air Lines, Inc. September 2020, we raised $9.0 billion through2021 Form 10-Q                                 8

Notes to the issuance of notes and entry into a term loan facility, each secured by certain assets related to our SkyMiles program. See Note 7, "Debt" for further discussion of these transactions.Consolidated Financial Statements

Current Activity of the Loyalty Program. Miles are combined in one homogeneous pool and are not separately identifiable. As such, theTherefore, revenue is comprised of miles that were part of the loyalty program deferred revenue balance at the beginning of the period as well as miles that were issued during the period.
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The table below presents the activity of the current and noncurrent loyalty program deferred revenue and includes miles earned through travel and miles sold to participating companies, which are primarily through marketing agreements.
(in millions)20202019
Balance at January 1$6,728 $6,641 
Miles earned1,132 2,352 
Travel miles redeemed(731)(2,175)
Non-travel miles redeemed(40)(122)
Balance at September 30$7,089 $6,696 

Loyalty program activity
(in millions)20212020
Balance at January 1$7,182 $6,728 
Miles earned1,541 1,132 
Miles redeemed for air travel(1,213)(731)
Miles redeemed for non-air travel and other(54)(40)
Balance at September 30$7,456 $7,089 

The timing of mile redemptions can vary widely; however, the majority of new miles have historically been redeemed within two years. The loyalty program deferred revenue classified as a current liability represents our current estimateyears of revenue expected to be recognized in the next 12 months based on projected redemptions, while the balance classified as a noncurrent liability represents our current estimate of revenue expected to be recognized beyond 12 months. As a result of the COVID-19 pandemic, a larger portion of mile redemptions is projected to occur beyond 12 months and is therefore reflected as a noncurrent liability as of September 30, 2020. We will continue to monitor redemptions as the situation evolves.being earned.

Revenue by Geographic Region

Operating revenue for the airline segment is recognized in a specific geographic region based on the origin, flight path and destination of each flight segment. A significant portion of the refinery'srefinery segment's revenues typically consists of fuel sales to support the airline, which is eliminated in the Condensed Consolidated Financial Statements. The remaining operating revenue for the refinery segment is included in the domestic region. Our passenger and operating revenue by geographic region is summarized in the following tables:
Passenger Revenue
Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2020201920202019
Domestic$1,647 $7,985 $7,812 $22,819 
Atlantic132 2,062 1,014 5,009 
Latin America97 673 879 2,287 
Pacific62 690 480 1,917 
Total$1,938 $11,410 $10,185 $32,032 

Passenger revenue by geographic region
Passenger Revenue
Three Months Ended September 30,Nine Months Ended September 30,
(in millions)2021202020212020
Domestic$5,759 $1,647 $12,517 $7,812 
Atlantic730 132 1,160 1,014 
Latin America564 97 1,313 879 
Pacific138 62 288 480 
Total$7,191 $1,938 $15,278 $10,185 

Operating revenue by geographic regionOperating revenue by geographic region
Operating RevenueOperating Revenue
Three Months Ended September 30,Nine Months Ended September 30,Three Months Ended September 30,Nine Months Ended September 30,
(in millions)(in millions)2020201920202019(in millions)2021202020212020
DomesticDomestic$2,585 $8,665 $10,116 $24,990 Domestic$7,311 $2,585 $16,572 $10,116 
AtlanticAtlantic240 2,338 1,353 5,754 Atlantic954 240 1,688 1,353 
Latin AmericaLatin America126 747 1,015 2,547 Latin America653 126 1,620 1,015 
PacificPacific111 810 638 2,277 Pacific236 111 549 638 
TotalTotal$3,062 $12,560 $13,122 $35,568 Total$9,154 $3,062 $20,429 $13,122 


15


Delta Air Lines, Inc. September 2021 Form 10-Q                                 9

Notes to the Consolidated Financial Statements
NOTE 4.3. FAIR VALUE MEASUREMENTS

Assets (Liabilities) Measured at Fair Value on a Recurring Basis
(in millions)September 30,
2021
Level 1Level 2Level 3
Cash equivalents$6,098 $6,098 $— $— 
Restricted cash equivalents874 874 — — 
Short-term investments4,417 2,291 2,126 — 
Long-term investments1,659 1,525 37 97 
(in millions)September 30,
2020
Level 1Level 2Level 3
Cash equivalents$13,554 $13,554 $$
Restricted cash equivalents1,868 1,868 
Short-term investments
U.S. Government securities5,048 3,694 1,354 
Long-term investments1,310 846 230 234 
Hedge derivatives, net
Fuel hedge contracts(3)(3)
Interest rate contracts25 25 
Foreign currency exchange contracts(2)(2)

(in millions)(in millions)December 31,
2019
Level 1Level 2(in millions)December 31,
2020
Level 1Level 2Level 3
Cash equivalentsCash equivalents$586 $586 $Cash equivalents$5,755 $5,755 $— $— 
Restricted cash equivalentsRestricted cash equivalents847 847 Restricted cash equivalents1,747 1,747 — — 
Short-term investmentsShort-term investments5,789 3,919 1,870 — 
Long-term investmentsLong-term investments1,417 948 38 431 
Long-term investments1,099 881 218 
Hedge derivatives, net
Fuel hedge contracts(1)
Interest rate contracts61 61 
Foreign currency exchange contracts

Cash Equivalents and Restricted Cash Equivalents. Cash equivalents generally consist of money market funds. Restricted cash equivalents are recorded in prepaid expenses and other and cash restricted for airport construction on our Consolidated Balance Sheet ("balance sheet"). Restricted cash equivalents generally consist of money market funds, time deposits, commercial paper and negotiable certificates of deposit, which primarily relate to proceeds from debt issued to finance, among other things, a portion of the construction costs for our new terminal facilities at New York's LaGuardia Airport. The fair value of these cash equivalents is based on a market approach using prices generated by market transactions involving identical or comparable assets.

Short-Term Investments. Short-term investments consist of U.S. government and agency securities. The fair values of short-termthese investments are based on a market approach using industry standard valuation techniques that incorporate observable inputs such as quoted market prices, interest rates, benchmark curves, credit ratings of the security and other observable information.

As of September 30, 2021, the estimated fair value of our short-term investments was $4.4 billion. Of these investments, $3.7 billion are expected to mature in one year or less, with the remainder maturing by the first half of 2023. Investments with maturities beyond one year when purchased are classified as short-term investments if they are expected to be available to support our short-term liquidity needs.

Long-Term Investments. Our long-term investments that are measured at fair value primarily consist of equity investments, which are valued based on market prices or other observable transactions and inputs, and are recorded in equity investments on our balance sheet. AsIn the September 2021 quarter, Wheels Up Experience Inc. ("Wheels Up") became publicly traded and, as of September 30, 2020,2021, our equity investment in Wheels Up is classified as Level 1. In the June 2021 quarter, Clear Secure, Inc. ("CLEAR") became publicly traded and our investment is classified as Level 1. In addition, our equity investments in private companies are classified as Level 3 in the fair value hierarchy as itstheir equity is not traded on a public exchange and our valuations incorporate certain unobservable inputs, including non-public equity investmentsissuances and forecasts provided by our investees. Fair value measurement using unobservable inputs is inherently uncertain, and a change in LATAM and Grupo Aeroméxico, which have no remaining value following impairment charges recordedsignificant inputs could result in the June 2020 quarter, are classified as Level 3 investments due to their entry into bankruptcy proceedings.different fair values. See Note 5,4, "Investments," for further information on our equity investments.

Hedge Derivatives. A portion of our derivative contracts are negotiated over-the-counter with counterparties without going through a public exchange. Accordingly, our fair value assessments give consideration to the risk of counterparty default (as well as our own credit risk). Such contracts are classified as Level 2 within the fair value hierarchy. The remainder of our hedge contracts are comprised of futures contracts, which are traded on a public exchange. These contracts are classified within Level 1 of the fair value hierarchy.

Fuel Hedge Contracts. Our fuel hedge portfolio consists of options, swaps and futures. Option and swap contracts are valued under income approaches using option pricing models and discounted cash flow models, respectively, based on data either readily observable in public markets, derived from public markets or provided by counterparties who regularly trade in public markets. Futures contracts and options on futures contracts are traded on a public exchange and valued based on quoted market prices.
16



Interest Rate Contracts. Our interest rate derivatives are swap contracts, which are valued based on data readily observable in public markets.

Foreign Currency Exchange Contracts. Our foreign currency derivatives consist of forward contracts and are valued based on data readily observable in public markets.


NOTE 5.4. INVESTMENTS

Short-Term Investments

At September 30, 2020, the estimated fair value of our short-term investments was $5.0 billion, which approximates cost. $4.4 billion of these investments are expected to mature in one year or less, with the remainder maturing within the next one to three years. Actual maturities may differ from contractual maturities because certain issuers of the securities may have the right to retire certain of our investments without prepayment penalties.

Long-Term Investments

We have developed strategic relationships with a number of airlines and airline services companies through equity investmentsjoint ventures and other forms of cooperation and support.support, including equity investments. Our equity investments reinforce our commitment to these relationships and provide us with thegenerally enhance our ability to participateoffer input to the investee on strategic issues and direction, in strategic decision-making, oftensome cases through representation on the board of directors of the investee.directors.

LATAM. In January 2020, we acquired 20% of the shares of LATAM for $1.9 billion, or $16 per share, through a tender offer as part of our plan to create a strategic alliance with LATAM. In addition, to support the establishment of the strategic alliance, we agreed to make transition payments to LATAM totaling $350 million, $200 million of which was disbursed in 2019. We disbursed an additional $75 million during the September 2020 quarter, with the remaining $75 million due by the end of 2021. As part of our planned strategic alliance with LATAM, we also agreed to acquire 4 A350 aircraft from LATAM (which has subsequently been terminated, as discussed below) and assumed 10 of LATAM's A350 purchase commitments with Airbus for deliveries through 2025.

The total consideration of $2.3 billion, including the tender offer and the transition payments, was allocatedChanges in the March 2020 quarter to the shares ($1.1 billion) and to the alliance-related indefinite-lived intangible asset ($1.2 billion) based on their relative fair values. We expect to record the 10 aircraft at cost upon delivery.

In May 2020, LATAM filed for bankruptcy under Chapter 11valuation of the United States bankruptcy code and, as part of LATAM's reorganization, we terminated the purchase agreement for the 4 A350 aircraft from LATAM for a fee of $62 million, which was recorded in restructuring charges in our income statement. While our ownership interest remains at 20%, we no longer have significant influence with LATAM and discontinued accounting for the investment under the equity method in the June 2020 quarter. This investment is nowinvestments accounted for at fair value.

During the June 2020 quarter, we eliminated our investment basis in LATAM andvalue are recorded expense of $1.1 billion in impairments and equity method losses within non-operating expenses in our income statement. This charge reflected the recognition of both our 20% share of LATAM's March 2020 quarter losses (due to the timing of information available from LATAM) and the decline in our expected realizable value for LATAM's shares following its bankruptcy filing. The impairment charge for our investment in LATAM was calculated using Level 3 fair value inputs. During the September 2020 quarter, LATAM’s debtor-in-possession financing was approved by the bankruptcy court to provide LATAM with near-term liquidity and continue progressing toward a plan of reorganization. We expect that no more than an immaterial amount will be distributed to current equity holders following the settlement of unsecured claims upon LATAM's emergence from bankruptcy. The balance of our investment in LATAM remains 0 at September 30, 2020.

In May 2020, we signed a trans-American joint venture agreement with LATAM that, subject to regulatory approvals, will combine our highly complementary route networks between North and South America, with the goal of providing customers with a seamless travel experience and industry-leading connectivity. In addition, we believe LATAM intends to request that the bankruptcy court approve the assumption of our strategic partnership agreement, which contributes to supporting the value of our $1.2 billion alliance-related indefinite-lived intangible asset.We continue to believe this alliance will generate growth opportunities, building upon Delta's and LATAM's global footprint and joint ventures. See Note 2, "Impact of the COVID-19 Pandemic," for further discussion of our qualitative impairment assessment of indefinite-lived intangible assets.
17



Grupo Aeroméxico. In June 2020, Grupo Aeroméxico filed for bankruptcy under Chapter 11 of the United States bankruptcy code. We have a non-controlling 51% ownership interest in Grupo Aeroméxico, however Grupo Aeroméxico's corporate bylaws (as authorized by the Mexican Foreign Investment Commission) limit our voting interest to a maximum of 49%. Therefore, we accounted for our investment under the equity method prior to Grupo Aeroméxico's bankruptcy filing.

As a result of Grupo Aeroméxico's bankruptcy filing, while our ownership interest has not changed, we no longer have significant influence with Grupo Aeroméxico and discontinued accounting for the investment under the equity method in the June 2020 quarter. This investment is now accounted for at fair value.

During the June 2020 quarter, we eliminated our investment basis in Grupo Aeroméxico and recorded expense of $770 million in impairments and equity method losses within non-operating expense in our income statement. This charge reflected the recognition of both our 51% share of Grupo Aeroméxico's June 2020 quarter losses and the decline in our expected realizable value for Grupo Aeroméxico's shares following its bankruptcy filing. The impairment charge for our investment in Grupo Aeroméxico was calculated using Level 3 fair value inputs. We expect that no more than an immaterial amount will be distributed to current equity holders following the settlement of unsecured claims upon Grupo Aeroméxico's emergence from bankruptcy. The balance of our investment in Grupo Aeroméxico remains 0 at September 30, 2020.

In addition, we believe Grupo Aeroméxico intends to request the bankruptcy court's approval to assume our joint cooperation agreement.

GOL. In 2019, we sold our ownership stake of GOL Linhas Aéreas Inteligentes, the parent company of GOL Linhas Aéreas (operating as GOL), and have ended our commercial agreements. During 2015, in conjunction with our investment in GOL we agreed to guarantee GOL’s $300 million five-year term loan facility with third parties that matured in August 2020. During the September 2020 quarter, we loaned GOL $250 million, to be used exclusively to repay the aforementioned 2015 term loan. The $250 million loan to GOL reduced our financial exposure and provides us with additional collateral while providing GOL more time to address its obligations during the pandemic. Our loan to GOL is secured by GOL’s ownership interest in Smiles, GOL’s publicly traded loyalty program, as well as other collateral. As of September 30, 2020, the outstanding principal balance of the loan, which is scheduled to be repaid in monthly installments through the end of 2021, was $235 million.

Fair Value Investments

We account for the following investments at fair value on a recurring basis with adjustments to fair value recognized in gain/(loss) on investments, net in our income statement within non-operating expense in our income statement. We recorded losses of $95 million and $199 million on our fair value investments during the three and nine months ended September 30, 2020, respectively. These results wereare driven by changes in stock prices, foreign currency fluctuations and other valuation techniques for investments in companies without publicly-traded shares.
Ownership InterestCarrying Value
(in millions)September 30, 2020December 31, 2019September 30, 2020December 31, 2019
Hanjin-KAL15 %10 %$517 $205 
Air France-KLM%%130 418 
China Eastern%%199 258 
Wheels Up25 %%234 
Other investments230 218 
Total fair value investments$1,310 $1,099 


Wheels Up. In January 2020, we combined Delta Private Jets, our wholly owned subsidiary which provides private jet operations, with Wheels Up. Upon closing, we received a 27% equity stake in Wheels Up which we have elected to record using the fair value option as this is expected to better reflect the economics of our ownership interest. This transaction resulted in a gain of $240 million which was recorded within miscellaneous, net in our income statement in the March 2020 quarter. Our ownership interest decreased to 25% as of September 30, 2020 as a result of additional share issuances to Wheels Up employees.shares and foreign currency fluctuations.

18Delta Air Lines, Inc. September 2021 Form 10-Q                                 10


Notes to the Consolidated Financial Statements
Equity Method Investments

We account for the investments listed below under the equity method of accounting.

Ownership InterestCarrying Value
(in millions)September 30, 2020December 31, 2019September 30, 2020December 31, 2019
Virgin Atlantic (1)
49 %49 %$$375 
Unifi (formerly AirCo)49 %49 %147 142 

(1)We have a non-controlling equity stake in Virgin Atlantic Limited, the parent company of Virgin Atlantic Airways, and similar non-controlling interests in certain affiliated Virgin Atlantic companies.

Virgin Atlantic. As a result of the COVID-19 pandemic and the resulting travel restrictions and quarantines, Virgin Atlantic has incurred significant losses during 2020. In recording our 49% share in Virgin Atlantic's results and based on our review of Virgin Atlantic's financial projections, in the June 2020 quarter we reduced the basis in our investment to 0.

During the September 2020 quarter, Virgin Atlantic undertook a voluntary recapitalization process in the U.K., which was subsequently approved by its creditors, and instituted ancillary proceedings in support of that process in the U.S. Under related agreements, we recognized a note payable of $115 million, which is recorded in debt and finance leases, and a corresponding receivable within other noncurrent assets. In the nine months ended September 30, 2020, we recorded $511 million in impairments and equity method losses within non-operating expense in our income statement. Under the equity method of accounting, we will track our share of Virgin Atlantic's future losses, but we will not reflect our share of their results in our financial statements until such time that our share of their earnings eliminates the losses beyond our basis in the investment. We continue to monitor and support Virgin Atlantic's ongoing restructuring efforts.

Effective January 2020, we combined our separate transatlantic joint venture agreements with Air France-KLM and Virgin Atlantic into a single 3-party transatlantic joint venture. Under the new agreement, certain measurement thresholds were reset from the previous joint venture with Virgin Atlantic, reducing the value we would have received over the original term. In consideration for this reduced value, we entered into a transition agreement with Virgin Atlantic, which would have resulted in payments to us in future periods. However, as of September 30, 2020, based on our assessment of collectibility, we do not have any assets or liabilities recorded on our balance sheet related to this transition agreement.

Unifi.Our share of Unifi'sUnifi Aviation's financial results is recorded in contracted services in our income statement as this entity is integral to the operations of our business and theby providing services provided by Unifi are alsoat our airport locations, while our share of other equity method investees' financial results is recorded in contracted servicesimpairments and equity method losses in our income statement. Based on discussions with Unifi's management and review of their liquidity and financial projections, we do not believe ourstatement under non-operating expense. If an investment accounted for under the equity method experiences a loss in value that is determined to be other than temporarily impaired as we have the intent and ability to retain this investment for a period of time sufficient to allow for anticipated recovery in value. However,temporary, we will continue to monitor the continuing effectsreduce our carrying value of the pandemicinvestment to fair value and self-help measures Unifi executes.

Receivables from Investeesrecord the loss in impairments and Business Partners

Based on our assessment of collectibility, during the nine months ended September 30, 2020, we recorded $156 million of reserves against outstanding receivables from Virgin Atlantic, GOL, Virgin Australia, LATAM, Grupo Aeroméxico and others reflecting our expected recoveries given the impact of the COVID-19 pandemic, their restructuring efforts or recent bankruptcy filings. In determining the appropriate amount to reserve, we also considered the valuation of and our ability to realize the value of any collateral associated with each receivable. The reserves are recorded within accounts receivable, net or prepaid expenses and other on our balance sheet and within restructuring chargesequity method losses in our income statement.


NOTE 6. DERIVATIVES AND RISK MANAGEMENT
Equity investments ownership interest and carrying value
Accounting TreatmentOwnership InterestCarrying Value
(in millions)September 30, 2021December 31, 2020September 30, 2021December 31, 2020
Wheels UpFair Value21 %24 %$343 $210 
Hanjin-KALFair Value13 %13 %456 512 
Air France-KLMFair Value%%184 235 
China EasternFair Value%%179 201 
CLEARFair Value%%340 120 
Unifi AviationEquity Method49 %49 %167 154 
Other investmentsVarious250 233 
Equity investments$1,919 $1,665 

Changes in fuel prices, interest ratesWheels Up. In July 2021, Wheels Up became a publicly-traded company through a merger with Aspirational Consumer Lifestyle Corp ("Aspirational"). Aspirational subsequently changed its name to Wheels Up Experience Inc. and foreign currency exchange rates impactits common stock trades on the New York Stock Exchange under the symbol UP. We account for our results of operations. In an effort to manage our exposure to these risks, we enter into derivative contracts and adjust our derivative portfolio as market conditions change. We recognize derivative contracts atinvestment under the fair value on our balance sheet. Cash flows associated with purchasingoption and settling hedge contracts generally are classified as operating cash flows.using the stock price to recognize fair value adjustments beginning in the September 2021 quarter.

19


CLEAR.
Fuel Price RiskIn the June 2021 quarter, CLEAR completed an initial public offering of Class A common stock, which trades on the New York Stock Exchange under the symbol YOU. We own shares of Alclear Holdings, LLC, which are convertible on a one-to-one basis for the Class A common stock of CLEAR. Our 6% ownership interest is determined on a fully exchanged and converted basis. We account for our investment under the fair value method and are using the stock price to recognize fair value adjustments.

Our derivative contracts to hedge the financial risk from changing fuel pricesOther Investments. This category includes various investments that are primarily related to Monroe’s inventory.

Interest Rate Risk

Our exposure to market risk from adverse changes in interest rates is primarily associated with our debt obligations. Market risk associated with our fixed and variable rate debt relates to the potential reduction inaccounted for at fair value or under the equity method, depending on our ownership interest and negative impact to future earnings, respectively, from an increasethe level of influence conveyed by our investment. Included therein are our investments in interest rates.

InGrupo Aeroméxico, LATAM Airlines Group S.A. ("LATAM") and Virgin Atlantic, all of which are undergoing in-court or out-of-court restructurings, and the March 2020 quarter, we unwound a majority of our interest rate swap contracts. The unwindcarrying values of these contracts generated approximately $100 million of cash in the March 2020 quarter. These gains are being reflected in our income statement over the remaining term of the related debt agreements.

Foreign Currency Exchange Risk

We are subjectinvestments have been reduced to foreign currency exchange rate risk because we have revenue, expense and equity investments denominated in foreign currencies. To manage exchange rate risk, we execute both our international revenue and expense transactions in the same foreign currency to the extent practicable. From time to time, we may also enter into foreign currency option and forward contracts. 

Hedge Positionremain zero as of September 30, 2020
(in millions)VolumeFinal Maturity DatePrepaid Expenses and OtherOther Noncurrent AssetsOther Accrued LiabilitiesOther Noncurrent LiabilitiesHedge Derivatives, net
Designated as hedges
Interest rate contracts (fair value hedges)150U.S. dollarsApril 2028$$23 $$$25 
Not designated as hedges
Foreign currency exchange contracts177,045South Korean wonApril 2023(2)(2)
Fuel hedge contracts197gallons - crude oil and refined productsApril 2021(6)(3)
Total derivative contracts$$23 $(6)$(2)$20 

Hedge Position as of December 31, 2019
(in millions)VolumeFinal Maturity DatePrepaid Expenses and OtherOther Noncurrent AssetsOther Accrued LiabilitiesOther Noncurrent LiabilitiesHedge Derivatives, net
Designated as hedges
Interest rate contracts (fair value hedges)1,872U.S. dollarsApril 2028$12 $53 $(4)$$61 
Not designated as hedges
Foreign currency exchange contracts397EurosDecember 2020
Foreign currency exchange contracts177,045South Korean wonApril 2023(4)(3)
Fuel hedge contracts243gallons - crude oil and refined productsJuly 202016 (15)
Total derivative contracts$38 $53 $(19)$(4)$68 

20


Balance Sheet Location of Hedged Item in Fair Value Hedges
Carrying Amount of Hedge Instruments
Cumulative Amount of Fair Value Hedge Adjustments (1)
(in millions)September 30, 2020December 31, 2019September 30, 2020December 31, 2019
Current maturities of debt and finance leases$21 $(19)$21 $
Debt and finance leases$(61)$(1,783)$88 $53 
(1)2021. In order to support our relationships with these carriers, we have provided them with strategic and operational assistance through their restructurings. As of September 30, 2020, these amounts include the cumulative amount of fair value hedging adjustments remaining for which hedge accounting has been discontinued2021, we had notes payable of approximately $84 million.$525 million, which were recorded in current maturities of debt and finance leases, and receivables from those carriers recorded within other noncurrent assets, including $185 million related to our option to purchase certain obligations of a lender under Grupo Aeroméxico's restructuring process and that lender’s right to require us to purchase that portion of its obligations.

Offsetting Assets and Liabilities

GOL.
We have master netting arrangements with our counterparties giving us During 2020, we loaned GOL Linhas Aéreas Inteligentes, the rightparent company of GOL Linhas Aéreas (operating as GOL), $250 million to offset hedge assets and liabilities. However,be used exclusively to repay the term loan we have elected not to offsethad previously guaranteed. In the fair value positions recorded on ourJune 2021 quarter, GOL repaid the outstanding balance sheet. The following table shows the net fair value of our counterparty positions had we elected to offset.
(in millions)Prepaid Expenses and OtherOther Noncurrent AssetsOther Accrued LiabilitiesOther Noncurrent LiabilitiesHedge Derivatives, net
September 30, 2020
Net derivative contracts$$23 $(3)$(2)$20 
December 31, 2019
Net derivative contracts$24 $53 $(5)$(4)$68 

this loan in full.
Not Designated Hedge Gains (Losses)

Gains (losses) related to our foreign currency exchange and fuel hedge contracts are as follows:
Location of Gain (Loss) Recognized in IncomeAmount of Gain (Loss) Recognized in Income
(in millions)20202019
Three Months Ended September 30,
Foreign currency exchange contractsGain/(loss) on investments, net$(21)$18 
Fuel hedge contractsAircraft fuel and related taxes(22)31 
Total$(43)$49 
Nine Months Ended September 30,
Foreign currency exchange contractsGain/(loss) on investments, net$(20)$25 
Fuel hedge contractsAircraft fuel and related taxes127 (5)
Total$107 $20 

Credit Risk

To manage credit risk associated with our fuel price, interest rate and foreign currency hedging programs, we evaluate counterparties based on several criteria, including their credit ratings, and limit our exposure to any one counterparty.


21Delta Air Lines, Inc. September 2021 Form 10-Q                                 11


Notes to the Consolidated Financial Statements
NOTE 7.5. DEBT

The following table summarizes our debt as of the dates noted in the table below:
Summary of outstanding debt by categorySummary of outstanding debt by category
MaturityInterest Rate(s) Per Annum atSeptember 30,December 31,MaturityInterest Rate(s) Per Annum atSeptember 30,December 31,
(in millions)(in millions)DatesSeptember 30, 202020202019(in millions)DatesSeptember 30, 202120212020
Unsecured notesUnsecured notes2020to20292.60%to7.38%$5,800 $5,550 Unsecured notes2022to20292.90%to7.38%$4,460 $5,350 
Unsecured CARES Act Payroll Support Program Loan20301.00%1,648 
Unsecured Payroll Support Program LoansUnsecured Payroll Support Program Loans2030to20311.00%3,496 1,648 
Financing arrangements secured by SkyMiles assets:Financing arrangements secured by SkyMiles assets:Financing arrangements secured by SkyMiles assets:
SkyMiles Notes(1)
SkyMiles Notes(1)
2023to20284.50%and4.75%6,000 
SkyMiles Notes(1)
2023to20284.50%and4.75%6,000 6,000 
SkyMiles Term Loan(1)(2)
SkyMiles Term Loan(1)(2)
2023to20274.75%3,000 
SkyMiles Term Loan(1)(2)
2023to20274.75%2,865 3,000 
Financing arrangements secured by slots, gates and/or routes:Financing arrangements secured by slots, gates and/or routes:Financing arrangements secured by slots, gates and/or routes:
2020 Senior Secured Notes2020 Senior Secured Notes20257.00%3,500 2020 Senior Secured Notes20257.00%2,823 3,500 
2020 Term Loan(1)(2)
2020to20235.75%1,496 
2020 Term Loan2020 Term Loann/a— 1,493 
2018 Revolving Credit Facility(2)
2018 Revolving Credit Facility(2)
2021to20233.75%2,350 
2018 Revolving Credit Facility(2)
2022to2023Undrawn— — 
2020 Secured Term Loan Facility(2)
20212.39%to2.41%2,950 
Financing arrangements secured by aircraft:Financing arrangements secured by aircraft:Financing arrangements secured by aircraft:
Certificates(1)
Certificates(1)
2020to20282.00%to8.02%2,686 1,669 
Certificates(1)
2021to20282.00%to8.00%1,990 2,633 
Notes(1)(2)
Notes(1)(2)
2020to20320.84%to5.75%1,068 1,193 
Notes(1)(2)
2021to20330.70%to5.75%1,208 1,284 
NYTDC Special Facilities Revenue Bonds, Series 2020(1)
NYTDC Special Facilities Revenue Bonds, Series 2020(1)
2026to20454.00%to5.00%1,511 
NYTDC Special Facilities Revenue Bonds, Series 2020(1)
2026to20454.00%to5.00%1,511 1,511 
NYTDC Special Facilities Revenue Bonds, Series 2018(1)
NYTDC Special Facilities Revenue Bonds, Series 2018(1)
2022to20364.00%to5.00%1,383 1,383 
NYTDC Special Facilities Revenue Bonds, Series 2018(1)
2022to20364.00%to5.00%1,383 1,383 
Other financings(1)(2)(3)
2020to20302.51%to8.75%241 196 
Other financings(1)(2)
Other financings(1)(2)
2021to20302.25%to8.00%592 412 
Other revolving credit facilities(2)
Other revolving credit facilities(2)
2021to20223.35%to3.75%267 
Other revolving credit facilities(2)
2022Undrawn— — 
Total secured and unsecured debtTotal secured and unsecured debt33,900 9,991 Total secured and unsecured debt26,328 28,214 
Unamortized (discount)/premium and debt issue cost, net and otherUnamortized (discount)/premium and debt issue cost, net and other(252)115 Unamortized (discount)/premium and debt issue cost, net and other(227)(240)
Total debtTotal debt33,648 10,106 Total debt26,101 27,974 
Less: current maturitiesLess: current maturities(4,738)(2,054)Less: current maturities(2,024)(1,443)
Total long-term debtTotal long-term debt$28,910 $8,052 Total long-term debt$24,077 $26,531 
(1)Due in installments.
(2)Certain financings are comprised of variable rate debt. All variable rates are equal to LIBOR (generally subject to a floor) or another index rate in each case plus a specified margin.
(3)Primarily includes unsecured bonds
Unsecured Payroll Support Program Extension Loans

A summary of the amounts received and debt secured by certain real estate.warrants issued under the initial payroll support program under the Coronavirus Aid, Relief and Economic Security Act ("CARES Act") and the program extensions is set forth in the following table:

Summary of payroll support program activity
(in millions)TotalGrantLoanNumber of WarrantsPercentage of Outstanding Shares at September 30, 2021
Payroll Support Program (PSP1)$5,594 $3,946 $1,648 6.8 1.1 %
Payroll Support Program Extension (PSP2)3,290 2,333 957 2.4 0.4 %
Payroll Support Program 3 (PSP3)3,069 2,178 891 1.9 0.3 %
Total$11,953 $8,457 $3,496 11.1 1.8 %

Grants received were recognized in government grant recognition in our income statement over the periods that the funds were intended to compensate. The PSP1 grant was recognized during 2020 and grants received from PSP2 and PSP3 have been fully recognized as of the end of September 2021.


Delta Air Lines, Inc. September 2021 Form 10-Q                                 12

Notes to the Consolidated Financial Statements
Payroll Support Program Extension (PSP2). The Consolidated Appropriations Act, 2021 was enacted on December 27, 2020, Unsecured Notesand included an extension of the payroll support program created under the CARES Act providing an additional $15 billion in grants and loans to the airline industry. In January 2021, we entered into a payroll support program extension agreement with the U.S. Department of the Treasury. During the six months ended June 30, 2021, we received a total of $3.3 billion in payroll support payments under this extension agreement, which we were required to use exclusively for the payment of employee wages, salaries and benefits and were conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs from the date of the extension agreement through March 2021. Other conditions include prohibitions on share repurchases and dividends through March 2022 and certain limitations on executive compensation until October 2022. The Department of Transportation also has the authority until March 1, 2022 to require airlines that received payroll support program funds to maintain scheduled air service deemed necessary to any point served by the airline before March 1, 2020.

In the June 2020 quarter, we issued $1.3These support payments consisted of $2.3 billion in aggregate principal amount of 7.375%a grant and $957 million in an unsecured notes due 2026. The unsecured notes are equal in right of payment with our other unsubordinated indebtedness and senior in right of payment to future subordinated debt. The unsecured notes also contain event of default provisions consistent with those in our other recent unsecured debt offerings.

Unsecured CARES Act Payroll Support Program Loan

During the current year,10-year low interest loan. In return, we entered into a promissory note for the $1.6 billion CARES Act payroll support program loan and issued warrants to the U.S. Department of the Treasury to acquire more than 6.7approximately 2.4 million shares of Delta common stock understock. The loan bears interest at an annual rate of 1.00% for the programfirst five years and the applicable Secured Overnight Financing Rate ("SOFR") plus 2.00% in connection with the promissory note.final five years. The warrants have an initial exercise price of $39.73 per share, subject to adjustment in certain cases, and a five-year term. We have recorded the value of the promissory note and warrants on a relative fair value basis as $1.5 billion$905 million of noncurrent debt, net of discount, and $114$52 million in additional paid in capital, respectively. See Note 2, "Impact

Payroll Support Program 3 (PSP3). The American Rescue Plan Act of the COVID-19 Pandemic," for2021 was enacted on March 11, 2021, and included a further discussion of the termsextension of the payroll support program loan.providing an additional $14 billion in grants and loans to the airline industry. In April 2021, we entered into a Payroll Support Program 3 Agreement with the U.S. Department of the Treasury. During the June 2021 quarter, we received a total of $3.1 billion in payroll support payments under this agreement, which we were required to use exclusively for the payment of employee wages, salaries and benefits and was conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs from the date of the agreement through September 30, 2021 or the date on which we have expended all of the payroll support, whichever is later. Other conditions include prohibitions on share repurchases and dividends through September 30, 2022 and certain limitations on executive compensation until April 1, 2023.

22


2020 SkyMiles Financing

In September 2020, Delta and SkyMiles IP Ltd. ("SMIP"), a newly formed exempted company incorporated with limited liability under the lawsThese support payments consisted of the Cayman Islands and an indirect wholly-owned subsidiary of Delta, issued $2.5$2.2 billion in principal amount of 4.500% senior secured notes due 2025a grant and $3.5 billion$891 million in principal amount of 4.750% senior secured notes due 2028 (collectively, the “SkyMiles Notes”). Concurrently with the issuance of the SkyMiles Notes, Delta and SMIPan unsecured 10-year low interest loan. In return, we entered into a termpromissory note for the loan credit agreement and borrowed $3.0 billion (the “SkyMiles Term Loan” and together withissued warrants to the SkyMiles Notes,U.S. Department of the “SkyMiles Debt”).Treasury to acquire approximately 1.9 million shares of Delta common stock. The SkyMiles Term Loan matures in October 2027 andloan bears interest at an annual rate of 1.00% for the first five years and the applicable SOFR plus 2.00% in the final five years. The warrants have an initial exercise price of $47.80 per share, subject to adjustment in certain cases, and a variable rate equal to LIBOR (but not less than 1.0% per annum), plus a margin of 3.75% per year.

five
The SkyMiles Debt is guaranteed by three other Delta subsidiaries that are also newly formed exempted companies incorporated with limited liability under-year term. We have recorded the lawsvalue of the Cayman Islands, including SkyMiles IP Finance Ltd. ("SMIF"). The SkyMiles Debt is secured bypromissory note and warrants on a first-priority security interestrelative fair value basis as $857 million of noncurrent debt, net of discount, and $34 million in certain of our co-branding, partnering or similar agreements relating to the SkyMiles program (including all payments thereunder), rights under certain intercompany agreements relating to the SkyMiles program, certain rights under our SkyMiles program, certain deposit accounts that receive revenue under our SkyMiles agreements, the equity of SMIP and substantially all other assets of SMIP and SMIF. The assets and credit of SMIP and the Cayman entity guarantors are not available to satisfy obligations, including indebtedness, of Delta or our subsidiaries other than with respect to the SkyMiles Debt and any permissible priority lien or junior lien debt subsequently incurred.additional paid in capital, respectively.

2020 Senior Secured Notes and Term Loan

In the June 2020 quarter, we issued $3.5 billion of senior secured notes and entered into a $1.5 billion term loan secured by certain slots, gates and routes. The senior secured notes bear interest at an annual rate of 7.00% andIn the March 2021 quarter, we repaid in full the term loan, which was scheduled to mature in May 2025. The term loan bears interest atApril 2023, and incurred a variable rate equal to LIBOR plus a specified margin and$56 million loss on extinguishment of debt, which is subject to paymentsrecorded in loss on extinguishment of 1% per year, payable quarterly beginningdebt in September 2020, with the balance duenon-operating expense in April 2023.our income statement.

2018 Revolving Credit Facility

In June 2020, we amended the 2018 revolving credit facility agreement to be secured by our Pacific route authorities and certain related assets. Additionally, the revolving credit facility was amended to extend the maturities of $1.3 billion of the revolver previously due in April 2021 to April 2022 and to include a minimum liquidity covenant, as discussed further below. In October 2020, we repaid the borrowings under the revolving credit facility.

2020 Secured Term Loan Facility

In the March 2020 quarter, we entered into a $2.7 billion 364-day secured term loan facility, and we increased the borrowings thereunder to $3.0 billion in April 2020. Borrowings under this facility were secured by certain aircraft. In October 2020, we repaid all borrowings under, and terminated, this facility.

2020-1 EETC

We completed a $1.0 billion offering of Class AA and A Pass ThroughEnhanced Equipment Trust Certificates Series 2020-1 ("2020-1 EETC"EETCs") utilizing a pass through trust during the March 2020 quarter. The proceeds of this issuance were used to repay unsecured notes that matured in the March 2020 quarter. In the June 2020 quarter, we issued an additional $135 million of Class B certificates. The amounts of all 2020-1 EETC issuances are included in Certificates in the table above. The details of the 2020-1 EETC issuances, which are secured by 33 aircraft, are shown in the table below:

(in millions)Total PrincipalFixed Interest RateIssuance DateFinal Maturity Date
2020-1 Class AA Certificates$796 2.00%March 2020June 2028
2020-1 Class A Certificates204 2.50%March 2020June 2028
2020-1 Class B Certificates135 8.00%April 2020June 2027
Total$1,135 

23


2019-1 EETCPrepayments

In the June 20202021 quarter, we issued an additional $108repaid in full approximately $450 million of certificates under the 2019-1 EETC offering initially completedvarious EETCs which were scheduled to mature between 2022 and 2023, and incurred a $26 million loss on extinguishment of debt, which is recorded in March 2019. The additional certificates were issued as 2019-1 Class B Certificates with a fixed interest rateloss on extinguishment of 8.00% and maturedebt in April 2023.non-operating expense in our income statement.

NYTDC Special Facilities Revenue Bonds
Delta Air Lines, Inc. September 2021 Form 10-Q                                 13

Notes to the Consolidated Financial Statements
Early Settlement of Outstanding Notes

In SeptemberJuly 2021, we completed a cash tender offer for an aggregate purchase price of $1.0 billion, excluding accrued and unpaid interest, of our outstanding 7.0% Senior Secured Notes due 2025 (the "2025 Notes"), 7.375% Notes due 2026 (the "2026 Notes") and 4.5% Senior Secured Notes due 2025 (the "2025 SkyMiles Notes"). As a result of the tender offer, we purchased 2025 Notes, included as 2020 the NYTDC issued Special Facilities Revenue Bonds, Series 2020 (the "Series 2020 Bonds")Senior Secured Notes in the aggregatetable above, with principal amount of $1.5 billion.$677 million for approximately $800 million and 2026 Notes, included in Unsecured Notes in the table above, with principal amount of $169 million for approximately $200 million. We entered into loan agreements withdid not purchase any of the NYTDC2025 SkyMiles Notes under the tender offer. In addition to use the proceeds fromearly settlement of the Series 2020 Bonds to financeprincipal amount of the purchased notes, we recorded a loss of $166 million on extinguishment of debt in non-operating expense in our income statement.

Throughout the September 2021 quarter we also repurchased $262 million of various secured certificates, unsecured notes and a portion of the costs of the construction project that is currently in process at LaGuardia Airport, consisting of the demolition of existing Terminals C and D, the design and construction of new terminal facilities, the payment of capitalized interestSkyMiles Term Loan on the Series 2020 Bonds andopen market. These payments resulted in a $17 million loss on a portionextinguishment of the Special Facilities Revenue Bonds, Series 2018, and the payment of costs related to issuance of the Series 2020 Bonds. The proceeds from the Series 2020 Bonds are recorded in cash restricted for airport construction on our balance sheet.

We are required to pay debt service on the Series 2020 Bonds through payments under loan agreements with NYTDC, and we have guaranteed the Series 2020 Bonds.debt.

Availability Under Revolving Facilities

During the March 2020 quarter,As of September 30, 2021, we drew $3.0had approximately $2.6 billion onundrawn and available under our revolving credit facilities, of which approximately $400 million was repaid in the September 2020 quarter. The amounts drawn are spread across several lines within the debt summary table above.facilities. In addition, we had outstanding letters of credit as of September 30, 2020,2021, including approximately $300 million that reduced the availability under our revolversrevolving credit facilities and approximately $300 million that did not affect the availability of our revolvers. These activities resulted in approximately $25 million undrawn as of September 30, 2020.

In October 2020, we repaid $2.6 billion in outstanding borrowings under the revolving credit facilities. Following these repayments, we had $2.6 billion undrawn and available under our revolving credit facilities.

Fair Value of Debt

Market risk associated with our fixed- and variable-rate debt relates to the potential reduction in fair value and negative impact to future earnings, respectively, from an increase in interest rates. The fair value of debt, shown below, is principally based on reported market values, recently completed market transactions and estimates based on interest rates, maturities, credit risk and where applicable, underlying collateral. Debt is primarily classified as Level 2 within the fair value hierarchy.
(in millions)September 30,
2020
December 31,
2019
Net carrying amount$33,648 $10,106 
Fair value$33,900 $10,400 
Fair value of outstanding debt
(in millions)September 30,
2021
December 31,
2020
Net carrying amount$26,101 $27,974 
Fair value$28,300 $29,800 

Covenants

Our debt agreements contain various affirmative, negative and financial covenants. For example, our credit facilities and our SkyMiles financing agreements, contain, among other things, a minimum liquidity covenant. The minimum liquidity covenant requires Delta to maintain at least $2.0 billion of liquidity (defined as cash, cash equivalents, short-term investments and aggregate principal amount committed and available to be drawn under our revolving credit facilities). Certain of our debt agreements also include collateral coverage ratios and limit our ability to (i) incur liens under certain circumstances, (ii) dispose of collateral, (iii) engage in mergers and consolidations or transfer all or substantially all of our assets, and (iv) pay dividends or repurchase our common stock through September 2021. Our SkyMiles financing agreements include a debt service coverage ratio and also restrict our ability to, among other things, (i) modify the terms of the SkyMiles program, or otherwise change the policies and procedures of the SkyMiles program, in a manner that would reasonably be expected to materially impair repayment of the SkyMiles Debt, (ii) sell pre-paid miles in excess of $550 million in the aggregate, and (iii) terminate or materially modify the intercompany arrangements governing the relationship between Delta and SMIP with respect to the SkyMiles program.

Each of these restrictions, however, is subject to important exceptions and qualifications that are set forth in these debt agreements. We were in compliance with the covenants in theseour debt agreements at September 30, 2020.2021.


24Delta Air Lines, Inc. September 2021 Form 10-Q                                 14


Notes to the Consolidated Financial Statements
NOTE 8.6. EMPLOYEE BENEFIT PLANS

The following table shows the components of net periodic (benefit) cost:
Employee benefit plans net periodic (benefit) costEmployee benefit plans net periodic (benefit) cost
Pension BenefitsOther Postretirement and Postemployment BenefitsPension BenefitsOther Postretirement and Postemployment Benefits
(in millions)(in millions)2020201920202019(in millions)2021202020212020
Three Months Ended September 30,Three Months Ended September 30,Three Months Ended September 30,
Service costService cost$$$24 $21 Service cost$— $— $21 $24 
Interest costInterest cost175 208 30 34 Interest cost146 175 29 30 
Expected return on plan assetsExpected return on plan assets(343)(297)(11)(12)Expected return on plan assets(381)(343)(9)(11)
Amortization of prior service creditAmortization of prior service credit(2)(2)Amortization of prior service credit— — (2)(2)
Recognized net actuarial lossRecognized net actuarial loss74 73 10 Recognized net actuarial loss88 74 15 10 
Special termination benefitsSpecial termination benefits1,260 Special termination benefits— — — 1,260 
SettlementsSettlements30 Settlements30 — — 
Net periodic (benefit) costNet periodic (benefit) cost$(64)$(14)$1,311 $50 Net periodic (benefit) cost$(146)$(64)$54 $1,311 
Nine Months Ended September 30,Nine Months Ended September 30,Nine Months Ended September 30,
Service costService cost$$$72 $63 Service cost$— $— $64 $72 
Interest costInterest cost526 625 86 102 Interest cost437 526 88 86 
Expected return on plan assetsExpected return on plan assets(1,030)(890)(33)(36)Expected return on plan assets(1,142)(1,030)(26)(33)
Amortization of prior service creditAmortization of prior service credit(7)(7)Amortization of prior service credit— — (5)(7)
Recognized net actuarial lossRecognized net actuarial loss223 219 32 29 Recognized net actuarial loss266 223 42 32 
Special termination benefitsSpecial termination benefits1,260 Special termination benefits— — — 1,260 
SettlementsSettlements33 Settlements33 — — 
Net periodic (benefit) costNet periodic (benefit) cost$(248)$(43)$1,410 $151 Net periodic (benefit) cost$(438)$(248)$163 $1,410 

Service cost is recorded in salaries and related costs in our income statement. Special termination benefits are recorded in restructuring charges,statement, while all other components are recorded within miscellaneous, net under non-operating expense.

We have no minimum funding requirements for our defined benefit pension plans. Dueplans in 2021, however we voluntarily contributed $1.5 billion to these plans in the impact of the COVID-19 pandemic on our liquidity, we do not plan to make any voluntary contributions during 2020.June 2021 quarter.

Postretirement Healthcare Plans. We sponsor healthcare plans that provide benefits to eligible retirees and their dependents who are under age 65. We have generally eliminated company-paid post age 65 healthcare coverage, except for (1) subsidies available to a limited group of retirees and their dependents and (2) a group of retirees who retired prior to 1987. Benefits under these plans are funded from current assets and employee contributions.

During the September 2020 quarter, we remeasured our postretirement healthcare obligation to account for enhanced retiree healthcare benefits provided to eligible participants in our voluntary early retirement and separation programs ("voluntary programs"). As a result, we recorded a $1.3 billion special termination benefit charge and increased our postretirement healthcare obligation by $1.3 billion.

Voluntary Programs. During the June 2020 quarter, we announced the voluntary programs, which primarily applied to eligible U.S. merit, ground and flight attendant and pilot employees. Employees electing to participate in the voluntary programs are eligible for separation payments, continued healthcare benefits and certain participants will receive enhanced retiree healthcare benefits. The election and revocation windows for these programs closed during the September 2020 quarter with approximately 18,000 employees electing to participate. We recorded $3.1 billion in restructuring charges in our income statement associated with these programs during the September 2020 quarter, including $1.3 billion of special termination benefits (discussed above). The remainder of the restructuring charge primarily relates to separation payments and healthcare benefits. Approximately $543 million of this charge was disbursed in cash payments to participants during the September 2020 quarter. An additional approximately $270 million of cash payments were disbursed during the September 2020 quarter related to unused vacation and other benefits, which had been previously accrued. Accruals related to the voluntary programs are primarily recorded in pension, postretirement and related benefits, other noncurrent liabilities, other accrued liabilities and accrued salaries and related benefits on our balance sheet.
25Delta Air Lines, Inc. September 2021 Form 10-Q                                 15


Notes to the Consolidated Financial Statements

NOTE 9.7. COMMITMENTS AND CONTINGENCIES

Aircraft Purchase Commitments

In the September 2020 quarter we restructured our aircraft order books with Airbus and MHI RJ Aviation Group (manufacturer of CRJ aircraft) in an effort to better match the timing of aircraft deliveries with our network and financial needs over the next several years. The restructuring reduces our aircraft purchase commitments by more than $2 billion in 2020 and by more than $5 billion through 2022. All deliveries in 2020 after February have been or will be fully financed. The shift in delivery timing is intended to allow us to maintain our Airbus order book and to continue simplifying and modernizing our fleet.

Our future aircraft purchase commitments totaled approximately $14.2$16.9 billion at September 30, 2020:2021. Also, as of September 30, 2021, we had commitments under leases that had not yet commenced of $795 million. These leases will commence between 2021 and 2024 with lease terms ranging from 7 to 12 years.

Aircraft purchase commitmentsAircraft purchase commitments
(in millions)(in millions)Total(in millions)Total
Three months ending December 31, 2020$380 
20211,310 
Three months ending December 31, 2021Three months ending December 31, 2021$550 
202220222,460 20223,670 
202320232,310 20233,100 
202420242,960 20243,260 
202520252,880 
ThereafterThereafter4,810 Thereafter3,430 
TotalTotal$14,230 Total$16,890 

Our future aircraft purchase commitments included the following aircraft at September 30, 2020:2021:

Aircraft purchase commitments by fleet type
Aircraft TypePurchase Commitments
A220-100144 
A220-3005041 
A321-200244 
A321-200neo100155 
A330-900neo26 
A330-900neoA350-900(1)
3026 
A350-900B-737-900ER20 
CRJ-900227 
Total240283 
(1)Includes 2 A330-900neo6 A350-900 lease commitments in 2021 incremental to our order book with one in each of 2020 and 2021.Airbus.


LATAM A350 CommitmentsAircraft Orders

During the June and September 2021 quarters, we agreed with Airbus to add incremental aircraft to our order book by converting options for 55 A321neo aircraft into firm orders and replenishing 25 of our options. We have assumed 10expect to take delivery of LATAM's A350 purchase commitments from Airbus,our first A321neo in the first half of 2022, with deliveries of these aircraft continuing through 2025, which are included as purchase commitments2027. Additionally, we agreed to move up 2 A350-900 deliveries and 1 A330-900neo delivery to occur in the table above. We hadsecond half of 2022.

During the June 2021 quarter, we agreed to acquire 4 A35029 B-737-900 aircraft from LATAM, but terminated the purchase agreementand enter into leases for a fee of $62 million7 A350-900 aircraft. Additionally, during the June 2020 quarter. See Note 5, "Investments,"September 2021 quarter, we agreed to enter into leases for further information on our strategic alliance with LATAM.2 incremental A350-900 aircraft. We began taking delivery of these preowned aircraft in the September 2021 quarter and deliveries are expected to continue through the first quarter of 2022. Phased entry into service is expected through the summer of 2023.

Legal Contingencies

We are involved in various legal proceedings related to employment practices, environmental issues, antitrust matters and other matters concerning our business. We record liabilities for losses from legal proceedings when we determine that it is probable that the outcome in a legal proceeding will be unfavorable and the amount of loss can be reasonably estimated. Although the outcome of the legal proceedings in which we are involved cannot be predicted with certainty, we believe that the resolution of current matters will not have a material adverse effect on our Condensed Consolidated Financial Statements.

26Delta Air Lines, Inc. September 2021 Form 10-Q                                 16


Credit Card Processing Agreements

Our VISA/MasterCard and American Express credit card processing agreements provide that no cash reserve ("Reserve") is required, and no withholding of payment related to receivables collected will occur, except in certain circumstances, including when we do not maintain a required level of liquidity as outlined in the merchant processing agreements. In circumstances in which the credit card processor can establish a Reserve or withhold payments, the amount of the Reserve or payments that may be withheld would be equalNotes to the potential liability of the credit card processor for tickets purchased with VISA/MasterCard or American Express credit cards, as applicable, that had not yet been used for travel. We did not have a Reserve or an amount withheld as of September 30, 2020 or December 31, 2019.Consolidated Financial Statements

Other Contingencies

General Indemnifications

We are the lessee under many commercial real estate leases. It is common in these transactions for us, as the lessee, to agree to indemnify the lessor and the lessor's related parties for tort, environmental and other liabilities that arise out of or relate to our use or occupancy of the leased premises. This type of indemnity would typically make us responsible to indemnified parties for liabilities arising out of the conduct of, among others, contractors, licensees and invitees at, or in connection with, the use or occupancy of the leased premises. This indemnity often extends to related liabilities arising from the negligence of the indemnified parties but usually excludes any liabilities caused by either their sole or gross negligence or their willful misconduct.

Our aircraft and other equipment lease and financing agreements typically contain provisions requiring us, as the lessee or obligor, to indemnify the other parties to those agreements, including certain of those parties' related persons, against virtually any liabilities that might arise from the use or operation of the aircraft or other equipment.

We believe that our insurance would cover most of our exposure to liabilities and related indemnities associated with the commercial real estate leases and aircraft and other equipment lease and financing agreements described above. While our insurance does not typically cover environmental liabilities, we have insurance policies in place as required by applicable environmental laws.

Some of our aircraft and other financing transactions include provisions that require us to make payments to preserve an expected economic return to the lenders if that economic return is diminished due to specified changes in laws or regulations. In some of these financing transactions, we also bear the risk of changes in tax laws that would subject payments to non-U.S. lenders to withholding taxes.

We cannot reasonably estimate our potential future payments under the indemnities and related provisions described above because we cannot predict (1) when and under what circumstances these provisions may be triggered and (2) the amount that would be payable if the provisions were triggered because the amounts would be based on facts and circumstances existing at such time.

Other

We have certain contracts for goods and services that require us to pay a penalty, acquire inventory specific to us or purchase contract-specific equipment, as defined by each respective contract, if we terminate the contract without cause prior to its expiration date. Because these obligations are contingent on our termination of the contract without cause prior to its expiration date, no obligation would exist unless such a termination occurs.


27


NOTE 10.8. ACCUMULATED OTHER COMPREHENSIVE LOSS

The following tables show the components of
Components of accumulated other comprehensive loss
(in millions)
Pension and Other Benefit Liabilities(2)
OtherTotal
Balance at January 1, 2021 (net of tax effect of $1,764)$(9,078)$40 $(9,038)
Changes in value (net of tax effect of $1)— 
Reclassifications into earnings (net of tax effect of $71)(1)
235 — 235 
Balance at September 30, 2021 (net of tax effect of $1,692)$(8,840)$40 $(8,800)
Balance at January 1, 2020 (net of tax effect of $1,549)$(8,095)$106 $(7,989)
Changes in value (net of tax effect of $31)(102)17 (85)
Reclassifications into earnings (net of tax effect of $149)(1)
218 (83)135 
Balance at September 30, 2020 (net of tax effect of $1,431)$(7,979)$40 $(7,939)

(1)Amounts reclassified from accumulated other comprehensive loss:
(in millions)
Pension and Other Benefit Liabilities(2)
Other(3)
Total
Balance at January 1, 2020 (net of tax effect of $1,549)$(8,095)$106 $(7,989)
Changes in value (net of tax effect of $31)(102)17 (85)
Reclassifications into earnings (net of tax effect of $149)(1)
218 (83)135 
Balance at September 30, 2020 (net of tax effect of $1,431)$(7,979)$40 $(7,939)

Balance at January 1, 2019 (net of tax effect of $1,492)$(7,925)$100 $(7,825)
Changes in value (net of tax effect of $2)(12)(8)
Reclassifications into earnings (net of tax effect of $57)(1)
189 (1)188 
Balance at September 30, 2019 (net of tax effect of $1,437)$(7,748)$103 $(7,645)

(1)Amounts reclassified from AOCIloss for pension and other benefit liabilities and for derivative contracts designated as foreign currency cash flow hedges are recorded in miscellaneous, net in non-operating expense and in passenger revenue, respectively, in our income statement.
(2)Includes $755approximately $750 million of deferred income tax expense primarily related to pension and other benefit obligations that will not be recognized in net income until these obligations are fully extinguished. We consider all income sources, including other comprehensive income, in determining the amount of tax benefit allocated to results from operations.
(3)In the June 2020 quarter, all remaining foreign currency hedges expired, and we recognized an $83 million tax benefit which was released from AOCI.
28Delta Air Lines, Inc. September 2021 Form 10-Q                                 17


Notes to the Consolidated Financial Statements
NOTE 11.9. SEGMENTS

Refinery Operations

Our refinery segment operates for the benefit of the airline segment by providing jet fuel to the airline segment from its own production and through jet fuel obtained through agreements with third parties. The refinery's production consists of jet fuel, as well as non-jet fuel products. We use several counterparties to exchange the non-jet fuel products produced by the refinery for jet fuel consumed in our airline operations. The gross fair value of the products exchanged under these agreements during the three and nine months ended September 30, 20202021 was $629 million and $1.7 billion, respectively, compared to $249 million and $1.1 billion respectively, compared to $1.1 billion and $3.0 billion, respectively for the three and nine months ended September 30, 2019.2020, respectively.

Segment Reporting

Segment results are prepared based on our internal accounting methods described below, with reconciliations to consolidated amounts in accordance with GAAP. Our segments are not designed to measure operating income or loss directly related to the products and services included in each segment on a stand-alone basis.
(in millions)AirlineRefineryIntersegment Sales/OtherConsolidated
Three Months Ended September 30, 2020
Operating revenue:$2,645 $669 $3,062 
Sales to airline segment$
(1)
Exchanged products(249)
(2)
Sales of refined products(3)
(3)
Operating loss(6,358)(28)(6,386)
Interest expense, net288 291 
Depreciation and amortization545 25 (25)
(4)
545 
Restructuring charges5,345 5,345 
Total assets, end of period77,558 1,518 79,076 
Capital expenditures130 133 
Three Months Ended September 30, 2019
Operating revenue:$12,554 $1,505 $12,560 
Sales to airline segment$(304)
(1)
Exchanged products(1,143)
(2)
Sales of refined products(52)
(3)
Operating income2,022 49 2,071 
Interest expense, net70 70 
Depreciation and amortization631 26 (26)
(4)
631 
Total assets, end of period61,515 1,704 63,219 
Capital expenditures936 10 946 

Financial information by segment
(in millions)AirlineRefineryIntersegment Sales/OtherConsolidated
Three Months Ended September 30, 2021
Operating revenue:$8,282 $1,696 $9,154 
Sales to airline segment$(183)(1)
Exchanged products(629)(2)
Sales of refined products(12)(3)
Operating income2,108 97 — 2,205 
Interest expense, net312 — 314 
Depreciation and amortization501 24 (24)(4)501 
Restructuring charges33 — — 33 
Total assets, end of period70,771 2,012 — 72,783 
Net fair value obligations, end of period(5)
— (547)— (547)
Capital expenditures818 12 — 830 
Three Months Ended September 30, 2020
Operating revenue:$2,645 $669 $3,062 
Sales to airline segment$— (1)
Exchanged products(249)(2)
Sales of refined products(3)(3)
Operating loss(6,358)(28)— (6,386)
Interest expense, net288 — 291 
Depreciation and amortization545 25 (25)(4)545 
Restructuring charges5,345 — — 5,345 
Total assets, end of period77,558 1,518 — 79,076 
Net fair value obligations, end of period(5)
— (68)— (68)
Capital expenditures130 — 133 
(1)Represents transfers, valued on a market price basis, from the refinery to the airline segment for use in airline operations. We determine market price by reference to the market index for the primary delivery location, which is New York Harbor, for jet fuel from the refinery.
(2)Represents value of products delivered under our exchange agreements, as discussed above, determined on a market price basis.
(3)These sales were at or near cost; accordingly, the margin on these sales is de minimis.minimis.
(4)Refinery segment operating results, including depreciation and amortization, are included within aircraft fuel and related taxes in our income statement.

(5)
The fair values of these obligations, which are related to renewable fuel compliance costs, are based on quoted market prices and other observable information and are classified as Level 2 in the fair value hierarchy. At September 30, 2021 we had a gross fair value obligation of $625 million and related assets of $78 million. At September 30, 2020 we had a gross fair value obligation of $80 million and related assets of $12 million. We expect to use the assets in settling a portion of our obligations.
29Delta Air Lines, Inc. September 2021 Form 10-Q                                 18


Notes to the Consolidated Financial Statements

Financial information by segmentFinancial information by segment
(in millions)(in millions)AirlineRefineryIntersegment Sales/OtherConsolidated(in millions)AirlineRefineryIntersegment Sales/OtherConsolidated
Nine Months Ended September 30, 2021Nine Months Ended September 30, 2021
Operating revenue:Operating revenue:$18,240 $4,177 $20,429 
Sales to airline segmentSales to airline segment$(292)(1)
Exchanged productsExchanged products(1,667)(2)
Sales of refined productsSales of refined products(29)(3)
Operating income (loss)Operating income (loss)1,809 (186)— 1,623 
Interest expense, netInterest expense, net1,009 — 1,014 
Depreciation and amortizationDepreciation and amortization1,494 72 (72)(4)1,494 
Restructuring chargesRestructuring charges(3)— — (3)
Capital expendituresCapital expenditures1,994 35 — 2,029 
Nine Months Ended September 30, 2020Nine Months Ended September 30, 2020Nine Months Ended September 30, 2020
Operating revenue:Operating revenue:$12,413 $2,366 $13,122 Operating revenue:$12,413 $2,366 $13,122 
Sales to airline segmentSales to airline segment$(214)
(1)
Sales to airline segment$(214)(1)
Exchanged productsExchanged products(1,144)
(2)
Exchanged products(1,144)(2)
Sales of refined productsSales of refined products(299)
(3)
Sales of refined products(299)(3)
Operating lossOperating loss(11,498)(113)(11,611)Operating loss(11,498)(113)— (11,611)
Interest expense, netInterest expense, net564 564 Interest expense, net564 — — 564 
Depreciation and amortizationDepreciation and amortization1,813 74 (74)
(4)
1,813 Depreciation and amortization1,813 74 (74)(4)1,813 
Restructuring chargesRestructuring charges7,798 7,798 Restructuring charges7,798 — — 7,798 
Capital expendituresCapital expenditures1,336 15 1,351 Capital expenditures1,336 15 — 1,351 
Nine Months Ended September 30, 2019
Operating revenue:$35,474 $4,289 $35,568 
Sales to airline segment$(882)
(1)
Exchanged products(2,953)
(2)
Sales of refined products(360)
(3)
Operating income5,167 52 5,219 
Interest expense (income), net247 (19)228 
Depreciation and amortization1,960 74 (74)
(4)
1,960 
Capital expenditures3,836 28 3,864 

(1)
(1)Represents transfers, valued on a market price basis, from the refinery to the airline segment for use in airline operations. We determine market price by reference to the market index for the primary delivery location, which is New York Harbor, for jet fuel from the refinery.
(2)Represents value of products delivered under our exchange agreements, as discussed above, determined on a market price basis.
(3)These sales were at or near cost; accordingly, the margin on these sales is de minimis.minimis.
(4)Refinery segment operating results, including depreciation and amortization, are included within aircraft fuel and related taxes in our income statement.


NOTE 12. 10. EARNINGS/(LOSS)/EARNINGS PER SHARE

We calculate basic earnings/(loss)/earnings per share and diluted (loss) per share by dividing net income/(loss)/income by the weighted average number of common shares outstanding, excluding restricted shares. We calculate diluted earnings per share by dividing net income by the weighted average number of common shares outstanding plus the dilutive effect of outstanding share-based awards, including stock options, and restricted stock awards. Antidilutiveawards and warrants. Antidilutive common stock equivalents excluded from the diluted (loss)/earnings per share calculation are not material. The following table shows the computation of basic and diluted earnings/(loss)/earnings per share:
Three Months Ended September 30,Nine Months Ended September 30,
(in millions, except per share data)2020201920202019
Net (loss)/income$(5,379)$1,495 $(11,630)$3,669 
Basic weighted average shares outstanding635 646 636 654 
Dilutive effect of share-based awards
Diluted weighted average shares outstanding635 648 636 656 
Basic (loss)/earnings per share$(8.47)$2.32 $(18.30)$5.61 
Diluted (loss)/earnings per share$(8.47)$2.31 $(18.30)$5.59 

Basic and diluted earnings/(loss) per share
Three Months Ended September 30,Nine Months Ended September 30,
(in millions, except per share data)2021202020212020
Net income/(loss)$1,212 $(5,379)$688 $(11,630)
Basic weighted average shares outstanding637 635 636 636 
Dilutive effect of share-based awards— — 
Diluted weighted average shares outstanding641 635 641 636 
Basic earnings/(loss) per share$1.90 $(8.47)$1.08 $(18.30)
Diluted earnings/(loss) per share$1.89 $(8.47)$1.07 $(18.30)
30
Delta Air Lines, Inc. September 2021 Form 10-Q                                 19


Item 2. MD&A
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our condensed consolidated financial statementsCondensed Consolidated Financial Statements and the related notes and other financial information included elsewhere in thethis Quarterly Report on Form 10-Q and our audited consolidated financial statements and related notes included in our 2019 Annual Report on2020 Form 10-K.

ImpactOur business and operating results for 2021 continue to be significantly impacted by the COVID-19 pandemic. However, as described further below, we have seen improvement in our business beginning in March 2021 and progressing through the September 2021 quarter, which we expect to continue. Given the drastic and unprecedented impact of the pandemic on our operating results in 2020, we believe that for the financial overview discussion below, a comparison of our results in 2021 to 2019 allows for a better understanding of the full impact of the COVID-19 Pandemicpandemic and the progress of our recovery. Throughout the remainder of this management's discussion and analysis, we present results for the three and nine months ended September 30, 2021, 2020 and 2019, and our commentary on results of operations, financial conditions and liquidity includes comparisons of 2021 results to both 2020 and 2019.

The unprecedented and widespread impact of COVID-19 and the related travel restrictions and social distancing measures implemented throughout the world have significantly reduced demand for air travel. After initially impacting our service to China beginning in January, the spread of the virus and the resulting global pandemic next affected the majority of our international network and ultimately has significantly affected our domestic network. Beginning in March, large public events were cancelled, governmental authorities began imposing restrictions on non-essential activities, businesses suspended travel and popular leisure destinations temporarily closed to visitors. Certain countries that are key markets for our business have imposed bans on international travelers for specified periods or indefinitely.September 2021 Quarter Financial Overview

As a result, demandOur pre-tax income for travel declined at a rapid pace in the March 2020September 2021 quarter and has remained depressed, which has had an unprecedented and materially adverse impact on our revenues and financial position. Although demand improved comparedwas $1.5 billion, including the $1.8 billion benefit related to the June 2020 quarter, it remains significantly below the prior year. The exact timing and pacerecognition of the recovery remain uncertain as certain markets have reopened, some of which have since experiencedremaining PSP3 grant during the quarter. This represents a resurgence of COVID-19 cases, while others, particularly international markets, remain closed or are enforcing extended quarantines for most U.S. residents. Additionally, some states have instituted travel restrictions, advisories or quarantines for travelers from other states. We expect the demand environment to remain depressed until widespread advances by the medical community are available. Our forecasted expense and liquidity management initiatives may be modified as the demand environment evolves.

In response to these developments, beginning in March and continuing through the September 2020 quarter, we have implemented enhanced measures focusing on the safety of our customers and employees, while at the same time seeking to mitigate the impact on our financial position and operations and to position our business for recovery.

Taking Care of our Customers and Employees. The safety of our customers and employees is our primary focus. As the COVID-19 pandemic has progressed, we have taken numerous steps to help promote the safety of our customers and employees on the ground and in the air in keeping with current health-expert recommendations, including:
Adopting new cleaning procedures on all flights, including disinfectant electrostatic spraying on aircraft and sanitizing high-touch areas like tray tables, entertainment screens, armrests and seat-back pockets before each flight.
Taking steps to help employees and customers practice social distancing and promote safety, including:
Creating a Global Cleanliness Division to ensure a consistently safe and sanitized experience across our facilities and aircraft.
Requiring all customers and customer-facing employees to wear masks.
Capping load factors throughout our aircraft and blocking middle seats through at least January 6, 2021.
Modifying our boarding and deplaning processes, while providing food and beverage service that is designed to reduce physical touch points.
Installing plexiglass shields at Delta check-in counters, Delta Sky Clubs and gate counters as well as adding social distance markers in the check-in lobby, Delta Sky Clubs, at the gate, throughout the jetbridge and at baggage claim.
Implementing significant workforce social distancing and protection measures, including reconfiguring call center spaces to promote social distancing, increasing cleaning and disinfecting of our facilities and encouraging employees to work remotely when possible.
Giving customers flexibility to plan and re-book travel, including extending expiration on certain tickets and travel credits through December 2022, eliminating change fees for domestic tickets, with the exception of Basic Economy tickets, and waiving change fees for all international and Basic Economy tickets purchased between March 1 and December 31, 2020. Additionally, we are extending 2020 Medallion Status an additional year, rolling Medallion Qualification Miles into 2021 and extending Delta SkyMiles American Express Card benefits and Delta Sky Club memberships.
Offering pay protection to employees who have tested positive for COVID-19, who must quarantine due to exposure to COVID-19 or who are considered being at high-risk for illness from COVID-19 according to the Centers for Disease Control and Prevention ("CDC") guidelines and do not have the ability to work remotely.
31


Offering on-site COVID testing at our hubs and making at-home testing available for our U.S.-based employees. We have also added rapid testing in most U.S. hubs for active flight crews. Over 40,000 employees have been tested and retesting protocols are being developed.

Capacity Reductions. Beginning in the second half of March, we experienced a precipitous$415 million decrease in demand as COVID-19 spread throughout the world. While we have increased capacity compared to the lowest levels in April 2020, system capacity remains significantly lower than prior to the pandemic. For the September 2020 quarter, system capacity was reduced approximately60%pre-tax income compared to the September 2019 quarter with international capacity reducedprimarily due to a 27% reduction in operating revenue, partially offset by approximately80%and domestic capacity reduced by approximately 50%. For the December 2020 quarter, system capacity is expected to be down approximately 40-45%recognition of the remaining PSP3 grant. Pre-tax income, adjusted (a non-GAAP financial measure) was $216 million, a decrease of $1.8 billion compared to the DecemberSeptember 2019 quarter. As a result of reduced demand expectations and lower capacity in

Revenue. Compared to the December 2020September 2019 quarter, and beyond, we have parked approximately 40%our operating revenue of our fleet, includingdecreased $3.4 billion, or 27%, due primarily to reduced demand resulting from the permanent retirement of certain aircraft, as discussed in Note 2 of the Notes to the Condensed Consolidated Financial Statements.COVID-19 pandemic.

Expense Management.Operating Expense. InTotal operating expense in the September 2021 quarter decreased $3.5 billion, or 34%, compared to the September 2019 quarter, primarily resulting from recognition of the remaining PSP3 grant, lower volume-related expenses, mainly fuel and passenger commissions and other selling expenses, lower salaries and related costs and profit sharing, and significant cost reduction measures taken across all aspects of our operation in response to the reductionCOVID-19 pandemic. These decreases were partially offset by an increase in revenue, we have implemented,expenses related to refinery sales to third parties, reflected in ancillary business and will continue to implement, cost saving initiatives, including:
Reducing capacity as described above to align with expected demand, which has resulted in removing from active service approximately 500aircraft as ofrefinery expense. Total operating expense, adjusted (a non-GAAP financial measure) for the September 30, 2020, including certain fleets2021 quarter decreased $2.6 billion, or aircraft that we have decided to early retire as described in Note 2 of the Notes25%, compared to the Condensed Consolidated Financial Statements.
Consolidating our footprint at our airport facilities, including temporarily closing some Delta Sky Clubs.
Reducing employee-related costs, including:
Voluntary unpaid leaves of 30 days to 12 months offered to most employees. Approximately50,000of our employees have taken or have elected to take voluntary leaves.
Offering employees early retirement and voluntary separation programs, with approximately 18,000employees electing to participate. Most departures occurred during the September 20202019 quarter.See Note 8 of the Notes to the Condensed Consolidated Financial Statements for additional information.
Due to projected levels of flying and staffing levels, notifying our pilots of the potential of furloughs. We continue to actively work with ALPA on alternative courses of action that would allow us to avoid furloughing approximately 1,700 pilots after October 31, 2020.
From April 1 through December 31, 2020, salary reductions of 100% for our CEO, 50% for our officers and a 25% reduction in work hours for all other management and most front-line employee work groups.
Delaying or eliminating nearly all other discretionary spending.

Balance Sheet, Non-Operating Results. Total non-operating expense was $673 million in the September 2021 quarter, $549 million higher than the September 2019 quarter, primarily due to higher interest expense as a result of our increased debt due to financing arrangements entered into in 2020, losses on debt extinguishment and mark-to-market losses on certain of our equity investments.

Cash Flow and Liquidity.. Our cash, cash equivalents, short-term investments and aggregate principal amount committed and available to be drawn under our revolving credit facilities balance ("liquidity") as of September 30, 20202021 was $21.6 billion as a result of$15.8 billion. During the following actions to increase liquidity and strengthen our financial positionSeptember 2021 quarter, operating activities generated $151 million. Also during the nine months ended September 30, 2020:
Completing financing transactionsquarter, investing activities used $384 million, primarily for approximately $27.0 billion during the nine months ended September 30, 2020. Financings completed during the three months ended September 30, 2020 are listed below.
Entering into loan agreements to borrow $1.5 billion from the New York Transportation Development Corporation in connection with NYTDC's issuance of Special Facilities Revenue Bonds, Series 2020, to finance, among other things, a portion of the construction costs for the new terminal facilities at LaGuardia Airport.
Raising $9.0 billion through the issuance of notes and entry into a term loan facility, each secured by certain assets related to our SkyMiles program.
Receiving $5.6 billion as part of the CARES Act payroll support program as described in the CARES Act section below.
Reducing planned capital expenditures, by approximately$3.3 billion for the year, including optimizing the timing of our future aircraft deliveries, delaying aircraft modifications and postponing certain information technology initiatives and ground equipment replacement. See Note 9 of the Notes to the Condensed Consolidated Financial Statements for additional information about our aircraft purchase commitments.
Amending our credit facilities to replace fixed charge coverage ratio covenants with liquidity-based covenants.
Suspending share repurchases, dividends and voluntary pension funding.

We have additional unencumbered assets available for potential financing arrangements, if needed.

In response to the impact that the demand environment has had on our financial condition, our credit rating was downgraded by Standard & Poor's to BB in March 2020 and by Fitch to BB+ in April 2020. Our credit rating from Moody's remains Baa3.

32


Our debt agreements contain various affirmative, negative and financial covenants, including our credit facilities and our SkyMiles financing agreements, each of which contains, among other things, a minimum liquidity covenant. The minimum liquidity covenant replaced the fixed charge coverage ratio previously included in our credit facilities as part of amendments that were completed in the June 2020 quarter. Certain of our debt agreements also include collateral coverage ratios, and our SkyMiles financing agreements include a debt service coverage ratio. We were in compliance with the covenants in these debt agreements as of September 30, 2020.

On March 27, 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") into law. The CARES Act is a relief package intended to assist many aspects of the American economy, including providing the airline industry with up to $25 billion in grants to be used for employee wages, salaries and benefits.

In April 2020, we entered into an agreement with the U.S. Department of the Treasury to receive emergency relief through the CARES Act payroll support program, which totaled $5.6 billion after receiving $701 million in the September 2020 quarter. This includes the final installment paid in July under the original $5.4 billion allocation, plus an incremental installment of $157 million paid in September. The relief payments are conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs through September 30, 2020. Other conditions include prohibitions on share repurchases and dividends through September 30, 2021, continuing essential air service as directed by the U.S. Department of Transportation and certain limitations on executive compensation. The relief payments consisted of $4.0 billion in a grant and $1.6 billion in an unsecured 10-year low interest loan. The loan bears interest at an annual rate of 1.00% for the first five years (through April 2025) and the Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we issued to the U.S. Department of the Treasury warrants to acquire more than 6.7 million shares of Delta common stock. These warrants have an exercise price of $24.39 per share and a five-year term.

The relative fair value of the warrants is recorded within stockholder's equity and as a discount reducing the carrying value of the loan which is being amortized as interest expense in our income statement over the term of the loan. The proceeds of the grant were recorded in cash and cash equivalents when received and are being recognized as contra-expense in CARES Act grant recognition in our income statement over the periods that the funds are intended to compensate.

As of September 30, 2020, we had recognized $2.6 billion of the grant as contra-expense with the remaining $1.3 billion recorded as a deferred contra-expense in other accrued liabilities on our balance sheet. We expect to recognize the remainder of the grant proceeds from the CARES Act payroll support program as contra-expense by the end of 2020.

The CARES Act also provided for up to $25 billion in secured loans to the airline industry. We were eligible and entered into a non-binding letter of intent in the June 2020 quarter with the U.S. Department of the Treasury for $4.6 billion under the loan program. In the September 2020 quarter, however, we elected not to participate in this program.

Finally, the CARES Act also provides for deferred payment of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately $200 million of additional liquidity during the current year.

September 2020 Quarter Financial Overview

Our pre-tax loss for the September 2020 quarter was $6.9 billion, representing an $8.8 billion decrease compared to the corresponding prior year quarter primarily resulting from a 76% decrease in revenue on the reduction in demand from the impact of the pandemic and restructuring charges. Pre-tax loss, adjusted (a non-GAAP financial measure) was $2.6 billion, a decrease of $4.6 billion compared to the corresponding prior year period. Adjustments for the September 2020 quarter were primarily related to voluntary early retirement and separation programs charges and restructuring charges from fleet retirement decisions, which were partially offset by recognitionnet redemptions of a portion of the CARES Act grant.

Revenue. Compared to the September 2019 quarter, our operating revenue decreased $9.5 billion, or 76%, due to reduced demand resulting from the COVID-19 pandemic.

Operating Expense. Total operating expense decreased $1.0 billion, or 10%, compared to the prior year quarter, primarily resulting from lower volume-related expenses, including fuel, partially offset by restructuring charges. Total operating expense, adjusted (a non-GAAP financial measure) for the September 2020 quarter decreased $5.5 billion, or 52%, compared to the September 2019 quarter.

33


Non-Operating Results. Total non-operating expense was $473 million in the September 2020 quarter, $349 million higher than the September 2019 quarter, primarily due to higher interest expense as a result of our increased debt balances due to the financing arrangements discussed above.

Cash Flow. Losses during the quarter due to the COVID-19 pandemic resulted in operating activities using $2.6 billion. During the quarter, we incurred $1.1 billion of investing cash outflows,short-term investments. Capital expenditures primarily related to the purchase of short-term investments, ending the quarter with $5.0 billion of short-term investmentsaircraft, fleet modifications, our airport redevelopment projects and technology enhancements. These activities resulted in addition to $16.5 billion of cash and cash equivalents. These results generated $2.5 billion$463 million of negative free cash flow (a non-GAAP financial measure) in the September 2020 quarter compared to $1.4 billion of free cash flow in2021 quarter. Also, during the September 2019 quarter. Despite this negative free2021 quarter we had cash flow, we endedoutflows of approximately $1.6 billion related to repayments of our debt and finance leases, including approximately $1.3 billion for early repayments and the September 2020 quarter with $21.6 billion ofliquidity due to proceedsremainder from loans and debt issuances, relief payments under the CARES Act payroll support program and other liquidity initiatives. In October 2020, we repaid all outstanding borrowings under our $3.0 billion 2020 secured term loan facility, which was subsequently terminated, and repaid $2.6 billion in outstanding borrowings under our revolving credit facilities.scheduled maturities.

The above non-GAAP financial measures referenced above for pre-tax loss,income, adjusted, operating expenses,expense, adjusted, and free cash flow are defined and reconciled in "Supplemental Information" below.

34
Delta Air Lines, Inc. September 2021 Form 10-Q                                 20

Item 2. MD&A
Environmental Sustainability. In February 2020, we announced plans to invest $1.0 billion over the next 10 years in our effort to achieve carbon neutrality from March 1, 2020 forward, a commitment we have reiterated despite the challenges faced during the COVID-19 pandemic. Our plan to achieve airline carbon neutrality includes the purchase and retirement of carbon offset credits as well as increased use of sustainable aviation fuel and improved fuel efficiency from fleet renewal and operational initiatives. In the first nine months of 2021, we incurred $69 million of expense related to carbon offset credits. This amount consists of $30 million to address 13 million metric tons of carbon emissions generated by our airline segment from March 1 to December 31, 2020 through carbon offset credits, as well as an additional $39 million for the purchase and retirement of carbon offset credits related to a portion of our airline segment's 2021 carbon emissions. In September 2021, we committed to setting net zero 2050 and interim goals through the Science Based Targets initiative ("SBTi") for our airline operations using recently released SBTi criteria and guidance for the aviation sector.
Delta Air Lines, Inc. September 2021 Form 10-Q                                 21


Item 2. MD&A - Results of Operations
Results of Operations - Three Months Ended September 30, 2021, 2020 and 2019

Operating Revenue
Three Months Ended September 30,
2021 vs. 2020
% Increase (Decrease)(2)
2021 vs. 2019
% Increase (Decrease)(2)
(in millions)(1)
202120202019
Ticket - Main cabin$3,742 $1,057 $6,021 254 %(38)%
Ticket - Business cabin and premium products2,495 577 4,008 332 %(38)%
Loyalty travel awards544 143 732 280 %(26)%
Travel-related services410 161 649 155 %(37)%
Total passenger revenue$7,191 $1,938 $11,410 271 %(37)%
Cargo262 142 189 85 %39 %
Other1,701 982 961 73 %77 %
Total operating revenue$9,154 $3,062 $12,560 199 %(27)%
TRASM (cents)16.93 ¢10.82 ¢16.58 ¢56 %%
Third-party refinery sales(3)
(1.61)(1.47)(0.01)10 %NM
Delta Private Jets adjustment(3)
— — (0.06)— %(100)%
TRASM, adjusted15.31 ¢9.35 ¢16.51 ¢64 %(7)%
Three Months Ended September 30,Increase (Decrease)% Increase (Decrease)
(in millions)(1)
20202019
Ticket - Main cabin$1,057 $6,021 $(4,964)(82)%
Ticket - Business cabin and premium products577 4,008 (3,431)(86)%
Loyalty travel awards143 732 (589)(80)%
Travel-related services161 649 (488)(75)%
Total passenger revenue$1,938 $11,410 $(9,472)(83)%
Cargo142 189 (47)(25)%
Other982 961 21 %
Total operating revenue$3,062 $12,560 $(9,498)(76)%
TRASM (cents)10.82 ¢16.58 ¢(5.76)¢(35)%
Third-party refinery sales(2)
(1.47)(0.01)(1.46)NM
Delta Private Jets adjustment(2)
— (0.06)0.06 NM
TRASM, adjusted9.35 ¢16.51 ¢(7.16)¢(43)%
(1)This reconciliationTotal amounts in the table above may not calculate exactly due to rounding.
(2)Certain variances are labeled as not meaningful ("NM") throughout management's discussion and analysis.
(3)For additional information on adjustments to TRASM, see "Supplemental Information" below.

Operating Revenue

Compared to the September 2019 quarter, our operating revenue decreased $9.5$3.4 billion, or 76%27%, due primarily to reduced demand resulting from the COVID-19 pandemic. The decreasedecline in operating revenue, on a 63%29% decrease in capacity, generatedresulted in a 35% decrease2% increase in total revenue per available seat mile ("TRASM") and a 43%7% decrease in TRASM, adjusted compared to the September 2019 quarter.

Our operating revenue increased $6.1 billion compared to the September 2020 quarter due to the continued recovery in demand that began in the September 2020 quarter, following the depth of the COVID-19 pandemic impact in the June 2020 quarter. The increase in operating revenue, which outpaced the 91% increase in capacity, resulted in a 56% increase in TRASM and a 64% increase in TRASM, adjusted.

See "Refinery Segment" below for additional details on the refinery's operations, including third-party refinery sales resulted from the refinery's shift to producing more non-jet fuel products due to the declinerecorded in demand for jet fuel.other revenue, during each period.

The length and severity of the reduction in travel demand due to the COVID-19 pandemic are uncertain.remains uncertain; however, with continued distribution of effective vaccines and easing of travel advisories and restrictions, we believe customer confidence will continue to grow, leading to increased demand for the remainder of 2021, subject to seasonality-driven impacts. The September 2021 quarter started with July monthly revenue increasing over the prior month at a higher rate than our historical seasonality-based change. However, we experienced a temporary pause in demand in August and early September due to a rise in COVID-19 cases attributable to a variant of the COVID-19 virus. We expect these trendsdomestic leisure travel to remain near 2019 levels, while we are experiencing a delay in revenuethe return of business travel as many companies are pausing or delaying return to office plans. We continue untilto expect domestic demand recovery to lead international demand recovery. We believe international demand recovery will continue to be uneven in the global pandemic has moderated, widespread advances byremainder of 2021 and the medical community are available and demand for air travel returns.

Passenger Revenue by Geographic Region
Increase (Decrease)
vs. Three Months Ended September 30, 2019
(in millions)Three Months Ended September 30, 2020Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$1,647 (79)%(76)%(52)%(12)%(57)%(46)pts
Atlantic132 (94)%(95)%(84)%20 %(60)%(59)pts
Latin America97 (86)%(85)%(71)%(3)%(50)%(42)pts
Pacific62 (91)%(94)%(78)%57 %(58)%(64)pts
Total$1,938 (83)%(83)%(63)%(2)%(55)%(47)pts


Passenger revenue decreased $9.5 billion, or 83%, comparedbeginning of 2022. We continue to monitor risks to the September 2019 quarter. Passenger revenue per available seat mile ("PRASM") decreased 55%,pace of recovery from COVID-19 variants, the impact of vaccine programs and passenger mile yield decreased 2% on 63% lower capacity. Load factor decreased 47 points from the prior year to 41%.






35


Domestic

Passenger unit revenue related to our domestic region for the September 2020 quarter decreased 57% with capacity down 52% compared to the prior year period.travel advisories and restrictions. We are planning for incremental improvement to the demand environment, primarily from leisure customers, to continue in the December 2020 quarter and beyond, though still significantly lower than the prior year period. As a result, we are planning for our domesticsystem capacity to be approximately 20% lower in the December 20202021 quarter than the December 2019 quarter.

InternationalWe have historically generated cargo revenue in domestic and international markets through the use of cargo space on regularly scheduled passenger aircraft. Reduced industry capacity as a result of the COVID-19 pandemic drove a significant increase in our cargo yield and our cargo revenue in the September 2021 quarter compared to the September 2019 quarter. Compared to the September 2020 quarter, our cargo revenue in the September 2021 quarter increased due to continued higher yields as well as higher volume.
Delta Air Lines, Inc. September 2021 Form 10-Q                                 22

Item 2. MD&A - Results of Operations
Passenger Revenue by Geographic Region
Increase (Decrease)
vs. Three Months Ended September 30, 2020
(in millions)Three Months Ended September 30, 2021Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$5,759 250 %242 %74 %%101 %41 pts
Atlantic730 455 %559 %179 %(16)%99 %41 pts
Latin America564 482 %469 %226 %%79 %34 pts
Pacific138 121 %73 %50 %28 %47 %pts
Total$7,191 271 %273 %91 %— %94 %39 pts

Passenger
Increase (Decrease)
vs. Three Months Ended September 30, 2019
(in millions)Three Months Ended September 30, 2021Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$5,759 (28)%(20)%(16)%(10)%(15)%(4)pts
Atlantic730 (65)%(65)%(56)%%(20)%(18)pts
Latin America564 (16)%(15)%(7)%(1)%(10)%(8)pts
Pacific138 (80)%(90)%(67)%101 %(39)%(60)pts
Total$7,191 (37)%(36)%(29)%(2)%(12)%(9)pts


In the March 2021 quarter, we announced the extension of the validity of all passenger tickets and travel credits purchased or expiring in 2021 to December 31, 2022. Additionally, with the exception of Basic Economy tickets, we eliminated change fees for tickets originating in North America and waived change fees for those originating outside of North America. We also implemented a waiver that allows Basic Economy tickets purchased for travel in 2021, which are normally non-changeable, to be changed without paying a fee regardless of origin or destination. We do not expect the updated change fee policies to materially affect our revenue relatedin future periods; however, our estimates of revenue that will be recognized for unused tickets may vary in future periods due to our international regionsthe extension of the validity of passenger tickets and travel credits.

Domestic

Domestic passenger unit revenue ("PRASM") for the September 2021 quarter decreased 92% year-over-year. The reductions in revenue and15% with capacity discussed below weredown 16% compared to the September 2019 quarter as a result of reduced demand due to the COVID-19 pandemic. The revenue increase in the September 2021 quarter compared to the September 2020 quarter is attributable to the low levels of capacity and demand during the September 2020 quarter due to the COVID-19 pandemic and the ongoing recovery in the September 2021 quarter.

The September 2021 quarter began with domestic leisure demand near September 2019 quarter levels. This strong demand moderated slightly in the second half of the quarter due to a rise in COVID-19 cases attributable to a variant of the virus. However, as cases begin to decline, leisure and business bookings are increasing. We also remain optimistic about the ultimate recovery of business travel; however, in the September 2021 quarter we experienced a pause in the recovery of this demand. We expect this demand to improve modestly in the December 2021 quarter but accelerate in the first half of 2022 as more corporate offices reopen; we are, however, unable to fully predict the pace of that recovery.

International

International passenger revenue for the September 2021 quarter decreased 58% with capacity down 50% compared to the September 2019 quarter. Compared to the September 2020 quarter passenger revenue has increased as travel to certain destinations has resumed or increased. The decreases in revenue and capacity compared to the September 2019 quarter resulted from continued reduced demand, including as a result of government travel directives and quarantines significantly limiting or suspending air travel due to the global spreadCOVID-19 pandemic. Additionally, while some countries have removed or eased travel restrictions, many countries maintained or reinstituted international testing requirements and travel restrictions, which have restrained demand in the short-term but are expected to enable the long-term recovery of COVID-19. international air travel.

Delta Air Lines, Inc. September 2021 Form 10-Q                                 23

Item 2. MD&A - Results of Operations
We are monitoring the Biden administration's recent announcement that will lift travel restrictions on all fully vaccinated foreign visitors to the United States beginning in November 2021. This action will make travel to the U.S. by many foreign nationals possible for the first time in 18 months. Despite this policy change, we expect thisthe significantly lower international demand environment to continue inat least into early 2022, with the December 2020 quarter, and beyond, with improvement expectedrecovery pace continuing to lag behind thetrail domestic recovery.

Atlantic. Unit revenue decreased 60%on a capacity reduction of 84%in the September 2020 quarter compared to the prior year period.

Latin America. Unit revenue decreased 50% on a capacity reduction of 71% in the September 2020 quarter compared to the prior year period.

Pacific. Unit revenue decreased 58% on a capacity reduction of 78% in the September 2020 quarter compared to the prior year period.

travel. In each of thesethe international regions, we continue to monitor government travel directives and customer demand and will continue to adjust flight schedules accordingly.

Other RevenueThe Atlantic and Pacific regions continue to be the most impacted by the restrictions described above. However, in the September 2021 quarter, we have continued our service to certain countries in the Atlantic region based on their lifting or easing of travel restrictions. These countries include Croatia, France, Germany, Greece, Iceland, Italy, the Netherlands, Portugal and Spain. Travel in the Pacific region is largely limited to essential travel, and we expect only small demand improvements until vaccine distribution improves and government restrictions ease.
Three Months Ended September 30,Increase (Decrease)% Increase (Decrease)
(in millions)20202019
Ancillary businesses and refinery$572 $291 $281 97 %
Loyalty program343 485 (142)(29)%
Miscellaneous67 185 (118)(64)%
Total other revenue$982 $961 $21 %

The Latin America region has shown the most recovery of the international regions, with continued demand improvement for leisure destinations in the Caribbean, Mexico and Central America. Capacity in the Latin America region in the September 2021 quarter has increased to near September 2019 quarter levels and as demand continues to return we expect revenue to return to those levels as well. We expect this trend to continue through the remainder of 2021 with the recovery in the Atlantic and Pacific regions lagging behind Latin America.

Ancillary Businesses and Other Revenue
Three Months Ended September 30,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)202120202019
Refinery$872 $417 $109 %NM
Loyalty program453 343 485 32 %(7)%
Ancillary businesses215 155 285 39 %(25)%
Miscellaneous161 67 185 140 %(13)%
Total other revenue$1,701 $982 $961 73 %77 %

Refinery. Ancillary businesses and refinery includes aircraft maintenance services we provide to third parties, our vacation wholesale operations andThis represents refinery sales to third parties. RefineryThese sales, to third parties, which are at or near cost, increased $411$455 million and $866 million compared to the September 2020 and September 2019 quarter.quarters, respectively. The increase in third-party refinery sales compared to the September 2019 quarter resulted from the refinery's shift to producing and selling more non-jet fuel products due to the decline in demand for jet fuel.fuel compared to pre-pandemic levels. The increase compared to the September 2020 quarter was driven by higher pricing during the September 2021 quarter, with lower production and demand for both jet and non-jet fuel products in the September 2020 quarter. See "Refinery Segment" below for additional details on the refinery's operations, including third-party refinery sales was partially offset by a $58 million declinerecorded in other revenue, from aircraft maintenance services we provide to third parties, which decreased due to the reduction in flights operated worldwide. In addition, results for the September 2019 quarter included $47 million of revenue from Delta Private Jets, which was combined with Wheels Up in January 2020 and is no longer reflected in ancillary businesses and refinery.during each period.

Loyalty Program. Loyalty program revenues relate to brand usage by third parties and other performance obligations embedded in miles sold, including redemption of miles for non-travel awards. These revenues are mainly driven by customer spend on American Express cards and new cardholder acquisitions. Revenues from our relationship with American Express increased in the September 2021 quarter compared to the September 2020 period and were effectively flat compared to the September 2019 period. During the September 2021 quarter, co-brand card spend surpassed September 2019 levels and card acquisitions were nearly recovered to September 2019 levels.

Ancillary Businesses. Ancillary businesses revenue includes aircraft maintenance services we provide to third parties and our vacation wholesale operations. Compared to the September 2019 quarter, revenue from aircraft maintenance services we provide to third parties decreased due to the reduction in flights operated worldwide. Compared to the September 2020 quarter, these revenues increased due to higher levels of flying. The September 2019 quarter results also included $47 million of revenue from Delta Private Jets, which declined at a less severe rate than air travel, during the quarter.was combined with Wheels Up in January 2020 and is no longer reflected in ancillary businesses.

Miscellaneous. Miscellaneous revenue is primarily composed of lounge access and codeshare revenues. The volume of these transactions has fallen compared to the September 2019 quarter due to the impact of, and our response to, the COVID-19 pandemic.pandemic, including reduced capacity. However, compared to the September 2020 quarter, these transactions have increased due to the general recovery in our business that continued to materialize in the September 2021 quarter. Our full network of lounges was reopened by the end of July 2021.

36Delta Air Lines, Inc. September 2021 Form 10-Q                                 24

Item 2. MD&A - Results of Operations
Operating Expense
Three Months Ended September 30,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)202120202019
Salaries and related costs$2,566 $2,012 $2,976 28 %(14)%
Aircraft fuel and related taxes1,552 486 2,239 219 %(31)%
Ancillary businesses and refinery1,079 561 279 92 %287 %
Contracted services634 419 760 51 %(17)%
Depreciation and amortization501 545 631 (8)%(21)%
Landing fees and other rents524 458 566 14 %(7)%
Regional carrier expense453 290 543 56 %(17)%
Aircraft maintenance materials and outside repairs433 106 424 308 %%
Passenger commissions and other selling expenses308 100 597 208 %(48)%
Passenger service226 92 360 146 %(37)%
Aircraft rent105 99 110 %(5)%
Restructuring charges33 5,345 — (99)%NM
Government grant recognition(1,822)(1,315)— 39 %NM
Profit sharing— — 517 — %(100)%
Other357 250 487 43 %(27)%
Total operating expense$6,949 $9,448 $10,489 (26)%(34)%

In response to the reduced demand and related reduction in revenue following the onset of the COVID-19 pandemic in early 2020, we quickly reduced capacity to more closely align with demand, implemented cost saving initiatives related to our fleet and operations, offered employees voluntary separation programs and delayed or eliminated nearly all discretionary spending.

As a result, most operating expense line items remain significantly lower in the September 2021 quarter than in the September 2019 quarter. Operating Expenseexpense decreased primarily due to recognition of the remaining PSP3 grant, lower volume-related expenses, mainly fuel and passenger commissions and other selling expenses, lower salaries and related costs and profit sharing, and significant cost reduction measures taken across all aspects of our operation in response to the COVID-19 pandemic. During the September 2021 quarter, as distribution of effective vaccines continued, travel restrictions and advisories eased and customer confidence continued to grow despite the negative impact of a variant of the COVID-19 virus, we saw revenue and capacity return and related operating expense line items increase. However, we believe that a portion of the cost savings achieved during 2020 was structural in nature, which we expect to contribute to a lower non-fuel unit cost in the future as capacity is fully restored.
Three Months Ended September 30,Increase (Decrease)% Increase (Decrease)
(in millions)20202019
Salaries and related costs$1,956 $2,884 $(928)(32)%
Aircraft fuel and related taxes486 2,239 (1,753)(78)%
Regional carriers expense, excluding fuel488 900 (412)(46)%
Depreciation and amortization545 631 (86)(14)%
Contracted services379 685 (306)(45)%
Landing fees and other rents378 460 (82)(18)%
Ancillary businesses and refinery561 279 282 NM
Aircraft maintenance materials and outside repairs106 424 (318)(75)%
Passenger commissions and other selling expenses94 539 (445)(83)%
Passenger service88 345 (257)(74)%
Aircraft rent99 110 (11)(10)%
Restructuring charges5,345 — 5,345 NM
CARES Act grant recognition(1,315)— (1,315)NM
Profit sharing— 517 (517)(100)%
Other238 476 (238)(50)%
Total operating expense$9,448 $10,489 $(1,041)(10)%

The discussion below is focused largely on the changes in certain operating expense line items compared to the September 2020 and September 2019 quarters that were not primarily driven by the change in capacity or revenue. These include many of what are expected to be structural cost reduction measures and programs we implemented in response to the COVID-19 pandemic.

Salaries and Related CostCosts. s. The decrease in salaries and related costs is primarily due to actionsActions taken as a result of decreased demand for air travel due to the COVID-19 pandemic. Beginning in March 2020 we reducedpandemic had a significant impact on salaries by 50% for our officers and reduced work hours by 25% for all other management and most front-line employee work groups. These reductions will continue through the December 2020 quarter. Nearly 40,000 of our employees tookrelated costs, leading to a voluntary unpaid leave of absence during all or a portion ofdecrease compared to the September 20202019 quarter. Also, duringIn the Septembersecond half of 2020, quarter, approximately 18,000 employees elected to participate in voluntary separation programs, with a majoritywhich initially reduced our workforce by approximately 20%, though some of those positions have subsequently been filled. Since the beginning of 2021, we have hired approximately 8,000 employees departing in August or September. As a result,certain areas, including flight operations and reservations and customer care, in order to support our operations as demand and capacity return.

Beginning in March 2020 and continuing through December 2020, salaries were reduced by 100% for our CEO and 50% for our other officers. In addition, work hours were reduced by 25% for all other management and most front-line employee work groups. On January 1, 2021, employees were restored to full work hours and we expecthave recalled approximately 1,700 pilots from inactive status back to active service. Additionally, approximately 40,000 employees took voluntary unpaid leaves of absence during the September 2020 quarter. These actions resulted in higher salaries and related costs in the September 2021 quarter compared to decline over the comparable prior year period through at least the March 2021September 2020 quarter.

Delta Air Lines, Inc. September 2021 Form 10-Q                                 25

Item 2. MD&A - Results of Operations
Aircraft Fuel and Related Taxes. Fuel expense decreased$1.8 billion $687 million compared to the prior yearSeptember 2019 quarter primarily due to a 66%32% decrease in consumption, and an approximately 42% decreasepartially offset by a 1% increase in the market price per gallon of jet fuel. We expect consumptionConsumption decreased due to decline over the comparable prior year period through the March 2021 quarter, in line with expecteda combination of reduced capacity reductions.and improved fuel efficiency on an available seat mile basis.

The table below showsFuel expense increased $1.1 billion compared to the impactSeptember 2020 quarter primarily due to a 102% increase in consumption on a comparable increase in capacity, and a 75% increase in the market price of hedging and the refinery on fuel expense and average price per gallon, adjusted (non-GAAP financial measures):
Average Price Per Gallon
Three Months Ended September 30,Increase (Decrease)Three Months Ended September 30,Increase (Decrease)
(in millions, except per gallon data) (1)
2020201920202019
Fuel purchase cost(2)
$449 $2,313 $(1,864)$1.16 $2.00 $(0.84)
Fuel hedge impact(25)35 0.02 (0.02)0.04 
Refinery segment impact28 (49)77 0.07 (0.04)0.11 
Total fuel expense$486 $2,239 $(1,752)$1.25 $1.94 $(0.69)
MTM adjustments and settlements on hedges(3)
25 (23)0.01 0.02 (0.01)
Delta Private Jets adjustment(4)
— (7)— (0.01)0.01 
Total fuel expense, adjusted$489 $2,257 $(1,768)$1.25 $1.96 $(0.71)
jet fuel.

(1)This reconciliation may not calculate exactly dueAdditionally, during the September 2021 quarter, we purchased and retired $29 million of carbon offset credits, which relate to rounding.a portion of 2021 carbon emissions generated by our airline segment. In the table below, these costs are shown in environmental sustainability impact.

(2)
Fuel expense and average price per gallon
Average Price Per Gallon
Three Months Ended September 30,2021 vs. 2019 Increase (Decrease)Three Months Ended September 30,2021 vs. 2019 Increase (Decrease)
(in millions, except per gallon data)202120202019202120202019
Fuel purchase cost(1)
$1,601 $449 $2,313 $(712)$2.03 $1.16 $2.00 $0.03 
Environmental sustainability impact29 — — 29 0.04 — — 0.04 
Fuel hedge impact19 (25)44 0.02 0.02 (0.02)0.04 
Refinery segment impact(97)28 (49)(48)(0.12)0.07 (0.04)(0.08)
Total fuel expense$1,552 $486 $2,239 $(687)$1.97 $1.25 $1.94 $0.03 
(1)Market price for jet fuel at airport locations, including related taxes and transportation costs.
(3)Mark-to-market ("MTM") adjustments and settlements on hedges include the effects of the derivative transactions disclosed in Note 6 of the Notes to the Condensed Consolidated Financial Statements. For additional information and the reason for adjusting fuel expense, see "Supplemental Information" below.
(4)Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability.
37



Regional Carriers Expense, Excluding Fuel. The decrease in regional carriers expense is due to the decreased capacity and utilization of these carriers. We expect regional carriers expense to decline over the comparable prior year periodthrough the March 2021 quarter, in line with expected capacity reductions.

Depreciation and Amortization. The decrease in depreciation and amortization is primarily due to aircraft that have been retired or impaired. Retirement of the MD-88 and MD-90 fleets, as well as 10 A320 and seven 767-300ER aircraft, was completed in the June 2020 quarter. The 737-700 fleet was retired in the September 2020 quarter and the 777 fleet will be retired in October 2020. In addition, during the September 2020 quarter, we announced the early retirement of the remainder of the 767-300ER fleet and the 717 fleet by December 2025 and the CRJ-200 fleet by December 2023. Impairments and other charges related to the retirements of these fleets are reflected in restructuring charges, discussed below. See Note 2 of the Notes to the Condensed Consolidated Financial Statements for additional information about these fleet retirements. We expect depreciation and amortization expense to decline over the comparable prior year period through at least the March 2021 quarter.

Contracted Services. The decrease in contracted services is due to reduced utilization of services resulting from the decreased capacity. We expect contracted services expense to decline over the comparable prior year period through the March 2021 quarter, in line with expected capacity reductions.

Landing Fees and Other Rents. A portion of our landing fees and other rents are variable in nature and are dependent on factors such as the number of departures. The decrease in landing fees and other rents is due to the reduction in capacity and number of flights operated during the September 2020 quarter. We expect landing fees and other rents to decline over the comparable prior year period through the March 2021 quarter, in line with expected capacity reductions.

Ancillary Businesses and Refinery. Ancillary businesses and refinery includes expenses associated with refinery sales to third parties, aircraft maintenance services we provide to third parties and our vacation wholesale operations and refinery sales to third parties.operations. Increased expenses were primarily related to refinery sales to third parties, which are at or near cost. TheseThe refinery cost of sales increased $411$455 million and $866 million compared to the September 2020 and September 2019 quarter. Duequarters, respectively. The increase in third-party refinery sales compared to the decreaseSeptember 2019 quarter resulted from the refinery's shift to producing and selling more non-jet fuel products due to the decline in demand for jet fuel compared to pre-pandemic levels. The increase compared to the refinery has shiftedSeptember 2020 quarter was driven by higher pricing during the September 2021 quarter, with lower production to moreand demand for both jet and non-jet fuel products which is increasingin the sales to third parties during the second half ofSeptember 2020 comparedquarter. Compared to the prior year period. The increase in refinery costs was partially offset by lowerSeptember 2019 quarter, expenses related to aircraft maintenance services we provide to third parties compared to the September 2019 quarterdecreased due to the reduction in flights operated worldwide.worldwide; however, compared to the September 2020 quarter these expenses increased due to higher levels of flying. In addition, $43 million of costs related to services performed by Delta Private Jets in the September 2019 quarter were recorded in ancillary businesses and refinery prior to the combination of that business with Wheels Up in January 2020.

Depreciation and Amortization. Depreciation and amortization decreased compared to the September 2020 and September 2019 quarters primarily due to the aircraft that were retired or impaired during 2020.

Regional Carrier Expense. Regional carrier expense decreased compared to the September 2019 quarter due to lower utilization of these carriers as a result of the overall reduced capacity and increased compared to the September 2020 quarter due to an increase in utilization as a result of the increased demand discussed above.

We previously allocated certain costs (such as landing fees and other rents, salaries and related costs and contracted services) to regional carrier expense in our income statement based on relevant statistics (such as passenger counts). Beginning in the March 2021 quarter we ceased performing this allocation and have reclassified the costs presented in prior periods to align with this presentation. This reclassification better reflects the nature of, and how management views, these regional carrier related expenses. This allocation was approximately $900 million in 2020, including approximately $200 million in the September 2020 quarter, and $1.4 billion in 2019, including approximately $360 million in the September 2019 quarter. The remaining amounts in regional carrier expense represent the accrual of payments to our regional carriers under capacity purchase agreements and the expenses of our wholly owned regional subsidiary, Endeavor Air, Inc.

Aircraft Maintenance Materials and Outside Repairs. Maintenance expense increased compared to both the September 2019 and September 2020 quarters as we returned aircraft to service and to support our operational reliability. The reduction in aircraft maintenance materials and outside repairs is a result ofincrease compared to the reduction inSeptember 2020 quarter was particularly pronounced due to the significantly reduced capacity during the September 2020 quarter and the large number of aircraft we had parked during the September 2020 quarter.that time.

Delta Air Lines, Inc. September 2021 Form 10-Q                                 26

Item 2. MD&A - Results of Operations
Passenger CommissionsAircraft Rent. Most aircraft operating lease expenses are recorded in aircraft rent and Other Selling Expenses. The decreaseare contractually fixed. Therefore, the change in passenger commissions andaircraft rent was more muted than our other selling expenses is primarily relatedoperating expense line items, when compared to the significant reduction in demand for travel due to the impact of the COVID-19 pandemic. We expect passenger commissionsSeptember 2019 and other selling expenses to decline over the comparable prior year period through the March 2021 quarter.

Passenger Service. The decrease in passenger service expenses is due to the decrease in the number of flights and passengers in the September 2020 quarter, which resulted in fewer passenger service expenses such as meals and catering. We expect passenger service expenses to decline over the comparable prior year period through the March 2021 quarter, due to the capacity and load factor reductions discussed above.quarters.

Restructuring Charges.Restructuring charges are composed of various expenses that resulted from our response to the unprecedented impact on our business from the COVID-19 pandemic, including voluntary early retirement and separation program charges and fleet impairment and related charges. In the September During 2020, quarter we recorded restructuring charges of $3.1 billionrelated to thefor items such as fleet impairments and voluntary early retirement and separation programs that closedfollowing strategic business decisions in the quarter. See Note 8 of the Notesresponse to the Condensed Consolidated Financial Statements for additional information about these charges.COVID-19 pandemic. In the September 2021 quarter, we recognized $33 million of net adjustments to increase certain of those restructuring charges, representing changes in our estimates.

Also in the September 2020 quarter, we recorded impairment and related charges of $905 million, $950 million and $320 millionrelated to the remaining 767-300ER fleet, the 717 fleet and the CRJ-200 fleet, respectively. See Note 2 of the Notes to the Condensed Consolidated Financial Statements for additional information about these aircraft retirements and charges.

38


CARES ActGovernment Grant Recognition. In April 2020,During the nine months ended September 30, 2021, we entered into an agreementreceived a total of $6.4 billion under payroll support program extension agreements with the U.S. Department of the Treasury, which we were required to receive emergency relief throughuse exclusively for the CARES Act payrollpayment of employee wages, salaries and benefits. The support program, which totaled $5.6payments included grants totaling $4.5 billion after receiving $701 millionthat were recognized as contra-expense in 2021 over the period that the funds were used. Following the recognition of $2.7 billion during the six months ended June 30, 2021, we fully recognized the remaining $1.8 billion of the PSP3 grant during the three months ended September 30, 2021. The amount recognized in the September 2020 quarter. This includes2021 quarter exceeded the final installment paid in July under the original $5.4 billion allocation, plus an incremental installment of $157 million in September 2020. The relief payments included a grant of $4.0 billion that is beingamount recognized as a contra-expense over the periods that the funds are intended to compensate. We expect to recognize the remainder of the grant proceeds from the CARES Act payroll support program as contra-expense by the end of 2020.

Profit Sharing. Our profit sharing program pays 10% to all eligible employees for the first $2.5 billion of annual profit and 20% of annual profit above $2.5 billion. The decrease in profit sharing is due to the expected pre-tax loss in 2020 compared to the pre-tax income earned in 2019.

Other. The decrease in other expense is primarily driven by lower volume-related costs resulting from the decreased capacityPSP1 during the September 2020 quarter. We expect other expense to decline over the comparable prior year period through the March 2021 quarter.
39


Results of Operations - Nine Months Ended September 30, 2020 and 2019

Operating Revenue
Nine Months Ended September 30,Increase (Decrease)% Increase (Decrease)
(in millions)(1)
20202019
Ticket - Main cabin$5,229 $16,680 $(11,451)(69)%
Ticket - Business cabin and premium products3,483 11,306 (7,823)(69)%
Loyalty travel awards731 2,174 (1,443)(66)%
Travel-related services742 1,872 (1,130)(60)%
Total passenger revenue$10,185 $32,032 $(21,847)(68)%
Cargo403 567 (164)(29)%
Other2,534 2,969 (435)(15)%
Total operating revenue$13,122 $35,568 $(22,446)(63)%
TRASM (cents)13.42 ¢16.94 ¢(3.52)¢(21)%
Third-party refinery sales(2)
(0.73)(0.05)(0.68)NM
Delta Private Jets adjustment(2)
— (0.07)0.07 NM
TRASM, adjusted12.70 ¢16.83 ¢(4.14)¢(25)%
(1)The reconciliation above may not calculate exactly due to rounding.
(2)For additional information on adjustments to TRASM, see "Supplemental Information" below.

Operating Revenue

Compared to the nine months ended September 30, 2019, our operating revenue decreased $22.4 billion, or63%, due to reduced demand resulting from the COVID-19 pandemic beginning in the second half of March 2020. The decrease in operating revenue, on a 53% decrease in capacity, generated a 21% decrease in TRASM and a 25%decrease in TRASM, adjusted compared to the nine months ended September 30, 2019.

The length and severity of the reduction in travel demandquarter due to the COVID-19 pandemic are uncertain. We expect these trendsincrease in revenue to continue until the global pandemic has moderated, widespread advances by the medical community are availableeligible salaries and demand for air travel returns.

Passenger Revenue by Geographic Region
Increase (Decrease)
vs. Nine Months Ended September 30, 2019
(in millions)Nine Months Ended September 30, 2020Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$7,812 (66)%(64)%(46)%(5)%(37)%(29)pts
Atlantic1,014 (80)%(80)%(71)%— %(29)%(25)pts
Latin America879 (62)%(62)%(54)%%(16)%(15)pts
Pacific480 (75)%(77)%(67)%%(25)%(26)pts
Total$10,185 (68)%(68)%(53)%(1)%(32)%(27)pts

Passenger revenue decreased $21.8 billion, or 68%, compared to the nine months ended September 30, 2019. PRASM decreased 32% and passenger mile yield decreased 1% on 53% lower capacity. Load factor decreased 27 points from the prior year period to 60%.

Domestic

Prior to the initial effects of the COVID-19 pandemic in March 2020, domestic results were strong with revenue nearly 10% higher than the prior year period. However, due to the decrease in customer demand beginning in March, passenger unit revenue related to our domestic region decreased 37% with capacity down 46%compared to the prior year period. We are planning for incremental improvement to the demand environment, primarily from leisure customers, to continue in the December 2020 quarter and beyond, though still significantly lower than the prior year period.
40


International

Passenger revenue related to our international regions decreased 74% year-over-year. The reductions in revenue and capacitycosts, as discussed below were a result of reduced demand and government travel directives and quarantines limiting or suspending air travel due to the global spread of COVID-19. We expect this significantly lower demand environment to continue in the December 2020 quarter, and beyond, with improvement expected to lag behind the domestic recovery.

Atlantic. Unit revenue decreased 29% on a capacity reduction of 71% in the nine months ended September 30, 2020 compared to the prior year period.

Latin America. Unit revenue decreased 16% on a capacity reduction of 54% in the nine months ended September 30, 2020 compared to the prior year period.

Pacific. Unit revenue decreased 25% on a capacity reduction of 67% in the nine months ended September 30, 2020 compared to the prior year period. Also, as previously announced, in March 2020 we transferred our U.S.-Tokyo services from Narita to Haneda airport, Tokyo's preferred airport for corporate customers.

In each of these regions we continue to monitor government travel directives and customer demand and will adjust flight schedules accordingly.

Prior to the COVID-19 pandemic, we completed two transactions to further strengthen our international partnerships. In the Atlantic region, effective January 2020, we combined our separate transatlantic joint venture agreements with Air France-KLM and Virgin Atlantic into a single three-party transatlantic joint venture. This enhanced joint venture is designed to strengthen collaboration between the three airlines and is expected to provide customers with increased access to destinations across North America, the U.K. and Europe. In the Latin America region, in January 2020, we completed the tender offer to acquire 20% of the shares of LATAM as part of our plan to create a strategic alliance. Additionally, in the March 2020 quarter, we started codesharing for certain flights operated by LATAM. In May 2020, we signed a trans-American joint venture agreement with LATAM that, subject to regulatory approvals, will combine our highly complementary route networks between North and South America, with the goal of providing customers with a seamless travel experience and industry-leading connectivity. We continue to believe this alliance will generate growth opportunities, building upon Delta's and LATAM's global footprint and joint ventures.above. See Note 5 of the Notes to the Condensed Consolidated Financial Statements for additional information on our strategic alliance with LATAM and the impact of its bankruptcy filing.payroll support program extensions.


Delta Air Lines, Inc. September 2021 Form 10-Q                                 27

Item 2. MD&A - Results of Operations
Results of Operations - Nine Months Ended September 30, 2021, 2020 and 2019

Operating Revenue
Nine Months Ended September 30,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)(1)
202120202019
Ticket - Main cabin$7,939 $5,229 $16,680 52 %(52)%
Ticket - Business cabin and premium products5,128 3,483 11,306 47 %(55)%
Loyalty travel awards1,213 731 2,174 66 %(44)%
Travel-related services998 742 1,872 35 %(47)%
Total passenger revenue$15,278 $10,185 $32,032 50 %(52)%
Cargo728 403 567 81 %28 %
Other4,423 2,534 2,969 75 %49 %
Total operating revenue$20,429 $13,122 $35,568 56 %(43)%
TRASM (cents)14.31 ¢13.42 ¢16.94 ¢%(16)%
Third-party refinery sales(2)
(1.53)(0.73)(0.05)110 %NM
Delta Private Jets Adjustment— — (0.07)— %(100)%
TRASM, adjusted12.78 ¢12.70 ¢16.83 ¢%(24)%
(1)Total amounts in the table above may not calculate exactly due to rounding.
(2)For additional information on adjustments to TRASM, see "Supplemental Information" below.

Unless otherwise discussed below, the changes in operating revenue line items, as well as the underlying reasons for these changes, compared to the nine months ended September 30, 2020 and September 30, 2019, respectively, are consistent with the discussion above under Results of Operations - Three Months Ended September 30, 2021, 2020 and 2019.

Operating Revenue

Compared to the nine months ended September 30, 2019, our operating revenue decreased $15.1 billion, or 43%, due to reduced demand resulting from the COVID-19 pandemic. The decrease in operating revenue, on a 32% decrease in capacity, resulted in a 16% decrease in TRASM and a 24% decrease in TRASM, adjusted compared to the nine months ended September 30, 2019.

Compared to the nine months ended September 30, 2020, our operating revenue increased $7.3 billion, or 56%, due to increased demand in 2021 compared to 2020. The increase in operating revenue, on a 46% increase in capacity, generated a 7% increase in TRASM and a 1% increase in TRASM, adjusted compared to the nine months ended September 30, 2020.

See "Refinery Segment" below for additional details on the refinery's operations, including third-party refinery sales recorded in other revenue, during each period.

Passenger Revenue by Geographic Region
Increase (Decrease)
vs. Nine Months Ended September 30, 2020
(in millions)Nine Months Ended September 30, 2021Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$12,517 60 %80 %47 %(11)%%13 pts
Atlantic1,160 14 %16 %29 %(2)%(11)%(6)pts
Latin America1,313 49 %70 %100 %(12)%(25)%(11)pts
Pacific288 (40)%(66)%(4)%79 %(37)%(39)pts
Total$15,278 50 %62 %46 %(7)%%pts


Delta Air Lines, Inc. September 2021 Form 10-Q                                 28

Item 2. MD&A - Results of Operations
Increase (Decrease)
vs. Nine Months Ended September 30, 2019
(in millions)Nine Months Ended September 30, 2021Passenger Revenue
RPMs (Traffic)
ASMs (Capacity)
Passenger Mile YieldPRASMLoad Factor
Domestic$12,517 (45)%(35)%(20)%(16)%(31)%(16)pts
Atlantic1,160 (77)%(77)%(63)%(1)%(37)%(31)pts
Latin America1,313 (43)%(35)%(8)%(11)%(37)%(25)pts
Pacific288 (85)%(92)%(68)%92 %(53)%(65)pts
Total$15,278 (52)%(48)%(32)%(8)%(30)%(20)pts

Domestic

Domestic passenger unit revenue for the nine months ended September 30, 2021 decreased 31% with capacity down 20% compared to the nine months ended September 30, 2019 as a result of reduced demand due to the COVID-19 pandemic and our policy to block middle seats on flights through April 30, 2021. The revenue increase in the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020 is attributable to the low levels of capacity and demand during the prior year period due to the COVID-19 pandemic and the ongoing recovery in the nine months ended September 30, 2021.

International

International passenger revenue for the nine months ended September 30, 2021 decreased 70% with capacity down 52% compared to the nine months ended September 30, 2019. Compared to the nine months ended September 30, 2020, international passenger revenue increased 16% with an increase in capacity of 43%. The underlying reasons for these changes are consistent with the discussion above under Results of Operations - Three Months Ended September 30, 2021, 2020 and 2019.


Other Revenue
Nine Months Ended September 30,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)202120202019
Refinery$2,189 $709 $94 209 %NM
Loyalty program1,260 1,086 1,443 16 %(13)%
Ancillary businesses586 476 896 23 %(35)%
Miscellaneous388 263 536 48 %(28)%
Total other revenue$4,423 $2,534 $2,969 75 %49 %
Nine Months Ended September 30,Increase (Decrease)% Increase (Decrease)
(in millions)20202019
Ancillary businesses and refinery$1,185 $990 $195 20 %
Loyalty program1,086 1,443 (357)(25)%
Miscellaneous263 536 (273)(51)%
Total other revenue$2,534 $2,969 $(435)(15)%

Refinery. This represents refinery sales to third parties. These sales, which are at or near cost, increased by $1.5 billion and $2.1 billion compared to the nine months ended September 30, 2020 and September 30, 2019, respectively. See "Refinery Segment" below for additional details on the refinery's operations, including third-party refinery sales recorded in other revenue, during each period.

Ancillary Businesses and Refinery.Businesses. Ancillary businesses and refineryrevenue includes aircraft maintenance services we provide to third parties and our vacation wholesale operations and refinery sales to third parties. Refinery sales to third parties, which are at or near cost, increased $615 millioncompared to the nine months ended September 30, 2019. The increase in third-party refinery sales resulted from the refinery's shift to producing more non-jet fuel products due to the decline in demand for jet fuel. The increase in refinery sales was partially offset by a $205 million decline in revenue from aircraft maintenance services we provide to third parties, which decreased due to the reduction in flights operated worldwide. In addition, resultsoperations. Results for the nine months ended September 30, 2019 also included approximately $150 million of revenue from Delta Private Jets, which was combined with Wheels Up in January 2020 and is no longer reflected in ancillary businesses and refinery.businesses.
Delta Air Lines, Inc. September 2021 Form 10-Q                                 29

Item 2. MD&A - Results of Operations
Operating Expense
Nine Months Ended September 30,2021 vs. 2020
% Increase (Decrease)
2021 vs. 2019
% Increase (Decrease)
(in millions)202120202019
Salaries and related costs$7,096 $7,000 $8,555 %(17)%
Aircraft fuel and related taxes4,056 2,453 6,508 65 %(38)%
Ancillary businesses and refinery2,724 1,181 945 131 %188 %
Contracted services1,723 1,536 2,200 12 %(22)%
Depreciation and amortization1,494 1,813 1,960 (18)%(24)%
Landing fees and other rents1,477 1,430 1,638 %(10)%
Regional carrier expense1,258 1,204 1,622 %(22)%
Aircraft maintenance materials and outside repairs1,014 618 1,334 64 %(24)%
Passenger commissions and other selling expenses640 548 1,668 17 %(62)%
Passenger service520 456 988 14 %(47)%
Aircraft rent313 295 318 %(2)%
Restructuring charges(3)7,798 — (100)%NM
Government grant recognition(4,512)(2,595)— 74 %NM
Profit sharing— — 1,256 — %(100)%
Other1,006 996 1,357 %(26)%
Total operating expense$18,806 $24,733 $30,349 (24)%(38)%

Loyalty Program. Loyalty program revenues relate to brand usage by third parties and other performance obligations embeddedUnless otherwise discussed below, the changes in miles sold, including redemption of milesoperating expense line items, as well as the underlying reasons for non-travel awards. These revenues are mainly driven by customer spend on American Express cards, which declined at a less severe rate than air travel.

Miscellaneous. Miscellaneous revenue is primarily composed of lounge access and codeshare revenues. The volume of these transactions has fallenchanges, compared to the nine months ended September 30, 2020 and September 30, 2019, due torespectively, are consistent with the impactdiscussion above under Results of Operations - Three Months Ended September 30, 2021, 2020 and our response to, the COVID-19 pandemic.
41


Operating Expense
Nine Months Ended September 30,Increase (Decrease)% Increase (Decrease)
(in millions)20202019
Salaries and related costs$6,814 $8,275 $(1,461)(18)%
Aircraft fuel and related taxes2,453 6,508 (4,055)(62)%
Regional carriers expense, excluding fuel1,888 2,698 (810)(30)%
Depreciation and amortization1,813 1,960 (147)(8)%
Contracted services1,398 1,974 (576)(29)%
Landing fees and other rents1,195 1,321 (126)(10)%
Ancillary businesses and refinery1,181 945 236 25 %
Aircraft maintenance materials and outside repairs618 1,334 (716)(54)%
Passenger commissions and other selling expenses498 1,505 (1,007)(67)%
Passenger service433 938 (505)(54)%
Aircraft rent295 318 (23)(7)%
Restructuring charges7,798 — 7,798 NM
CARES Act grant recognition(2,595)— (2,595)NM
Profit sharing— 1,256 (1,256)(100)%
Other944 1,317 (373)(28)%
Total operating expense$24,733 $30,349 $(5,616)(19)%
Salaries and Related Costs. The decrease in salaries and related costs is primarily due to actions taken as a result of decreased demand for air travel due to the COVID-19 pandemic. Beginning in March 2020 we reduced salaries by 50% for our officers and reduced work hours by 25% for all other management and most front-line employee work groups. These reductions will continue through the December 2020 quarter. Approximately 50,000 of our employees have taken or will be taking a voluntary unpaid leave of absence for periods ranging from 30 days up to 12 months. Also, during the September 2020 quarter, approximately 18,000 employees elected to participate in voluntary separation programs with a majority of those employees departing in August or September. As a result, we expect salaries and related costs to decline over the comparable prior year period through at least the March 2021 quarter.2019.

Aircraft Fuel and Related Taxes. Fuel expense decreased $4.1$2.5 billion compared to the prior yearnine months ended September 30, 2019 primarily due to a 55%37% decrease in consumption and an approximately 21%8% decrease in the market price of jet fuel. Consumption decreased due to a combination of reduced capacity and improved fuel efficiency on an available seat mile basis.

Fuel expense increased $1.6 billion compared to the nine months ended September 30, 2020 due to a 41% increase in consumption and a 15% increase in the market price per gallon of jet fuel. We expect consumption to decline overConsumption increased with capacity during the comparable prior year period throughnine months ended September 30, 2021 as described above; however, the March 2021 quarter, in line with expected capacity reductions.impact was partially mitigated by improved fuel efficiency on an available seat mile basis.

TheAdditionally, during the nine months ended September 30, 2021, we purchased and retired $69 million of carbon offset credits, which relate to 13 million metric tons of carbon emissions generated by our airline segment from March 1 to December 31, 2020 as well as a portion of our 2021 carbon emissions. In the table below, shows the impact of hedging and the refinery on fuel expense and average price per gallon, adjusted (non-GAAP financial measures):
Average Price Per Gallon
Nine Months Ended September 30,ChangeNine Months Ended September 30,Change
(in millions, except per gallon data) (1)
2020201920202019
Fuel purchase cost(2)
$2,324 $6,568 $(4,244)$1.62 $2.04 $(0.42)
Fuel hedge impact16 (8)24 0.01 — 0.01 
Refinery segment impact113 (52)165 0.08 (0.01)0.09 
Total fuel expense$2,453 $6,508 $(4,055)$1.71 $2.03 $(0.32)
MTM adjustments and settlements on hedges(3)
(4)(12)(0.01)— (0.01)
Delta Private Jets adjustment(4)
— (22)22 — (0.01)0.01 
Total fuel expense, adjusted$2,449 $6,494 $(4,045)$1.70 $2.02 $(0.32)
these costs are shown in environmental sustainability impact.

(1)This reconciliation may not calculate exactly due to rounding.
Fuel expense and average price per gallon
Average Price Per Gallon
Nine Months Ended September 30,2021 vs. 2019 Increase (Decrease)Nine Months Ended September 30,2021 vs. 2019 Increase (Decrease)
(in millions, except per gallon data)202120202019202120202019
Fuel purchase cost(1)
$3,781 $2,324 $6,568 $(2,787)$1.87 $1.62 $2.04 $(0.17)
Environmental sustainability impact69 — — 69 0.03 — — 0.03 
Fuel hedge impact20 16 (8)28 0.01 0.01 — 0.01 
Refinery segment impact186 113 (52)238 0.09 0.08 (0.01)0.10 
Total fuel expense$4,056 $2,453 $6,508 $(2,452)$2.00 $1.71 $2.03 $(0.03)
(2)(1)Market price for jet fuel at airport locations, including related taxes and transportation costs.
(3)MTM adjustments and settlements on hedges include the effects of the derivative transactions disclosed in Note 6 of the Notes to the Condensed Consolidated Financial Statements. For additional information and the reason for adjusting fuel expense, see "Supplemental Information" below.
(4)Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability.

42Delta Air Lines, Inc. September 2021 Form 10-Q                                 30


Regional Carriers Expense, Excluding Fuel.The decrease in regional carriers expense is due to the decreased capacity and utilizationItem 2. MD&A - Results of these carriers. We expect regional carriers expense to decline over the comparable prior year periodthrough the March 2021 quarter, in line with expected capacity reductions.Operations

Depreciation and Amortization. The decrease in depreciation and amortization is primarily due to aircraft that have been retired or impaired. Retirement of the MD-88 and MD-90 fleets, as well as 10 A320 and seven 767-300ER aircraft, was completed in the June 2020 quarter. The 737-700 fleet was retired in the September 2020 quarter and the 777 fleet will be retired in October 2020. In addition, during the September 2020 quarter, we announced the early retirement of the remainder of the 767-300ER fleet and the 717 fleet by December 2025 and the CRJ-200 fleet by December 2023. Impairments and other charges related to the retirements of these fleets are reflected in restructuring charges, discussed below. See Note 2 of the Notes to the Condensed Consolidated Financial Statements for additional information about these fleet retirements. We expect depreciation and amortization expense to decline over the comparable prior year period through at least the March 2021 quarter.

Contracted Services. The decrease in contracted services is due to reduced utilization of services resulting from the decreased capacity. We expect contracted services expense to decline over the comparable prior year period through the March 2021 quarter, in line with expected capacity reductions.

Landing Fees and Other Rents. A portion of our landing fees and other rents are variable in nature and are dependent on factors such as the number of departures. The decrease in landing fees and other rents is due to the reduction in capacity and number of flights operated during the nine months ended September 2020. We expect landing fees and other rents to decline over the comparable prior year period through the March 2021 quarter, in line with expected capacity reductions.

Ancillary Businesses and Refinery. Ancillary businessesThe changes in ancillary business and refinery includes expenses associated with aircraft maintenance services we provide to third parties, our vacation wholesale operations and refinery sales to third parties. Increased expenses were primarily related to refinery sales to third parties, which are at or near cost. These refinery cost of sales increased$615 million by $1.5 billion and $2.1 billion compared to the nine months ended September 30, 2019. Due to the decrease in demand for jet fuel, the refinery has shifted production to more non-jet fuel products, which is increasing the sales to third parties during the second half of 2020 compared to the prior year period. The increase in refinery costs was partially offset by lower expenses related to aircraft maintenance services we provide to third parties compared to the nine months endedand September 30, 2019, due to the reduction in flights operated worldwide.respectively. In addition, approximately $130 million of costs related to services performed by Delta Private Jets in the nine months ended September 30, 2019 were recorded in ancillary businesses and refinery prior to the combination of that business with Wheels Up in January 2020.

Aircraft Maintenance Materials and Outside Repairs. The reduction in aircraft maintenance materials and outside repairs is a result of the reduction in capacity and large number of aircraft we parked since the beginning of the year.

Passenger Commissions and Other Selling Expenses. The decrease in passenger commissions and other selling expenses is primarily related to the significant reduction in demand for travel due to the impact of the COVID-19 pandemic. We expect passenger commissions and other selling expenses to decline over the comparable prior year period through the March 2021 quarter.

Passenger Service. The decrease in passenger service expenses is due to the decrease in the number of flights and passengers during the nine months ended September 30, 2020, which resulted in fewer passenger service expenses such as meals and catering. We expect passenger service expenses to decline over the comparable prior year period through the March 2021 quarter, due to the capacity and load factor reductions discussed above.

Restructuring Charges. RestructuringDuring 2020, we recorded restructuring charges are composed of various expenses that resulted from ourfor items such as fleet impairments and voluntary early retirement and separation programs following strategic business decisions in response to the unprecedented impact on our business from the COVID-19 pandemic, including fleet impairment and related charges, voluntary separation program charges and reserves recognized on receivables.pandemic. In the nine months ended September 30, 20202021, we recorded $4.4 billion of impairment and related charges on certain aircraft which we have retired or plan to retire. See Note 2 of the Notes to the Condensed Consolidated Financial Statements for additional information about these aircraft retirements and charges.

In the September 2020 quarter we also recorded charges of $3.1 billionrelated to the voluntary early retirement and separation programs that closed in the September 2020 quarter. See Note 8 of the Notes to the Condensed Consolidated Financial Statements for additional information about these charges. Also in the nine months ended September 30, 2020 we recorded approximately $156recognized $3 million of reserves against outstanding receivables from Virgin Atlantic, GOL, Virgin Australia, LATAM, Grupo Aeroméxico and others reflectingnet adjustments to decrease certain of those restructuring charges, representing changes in our expected recoveries given the impact of the COVID-19 pandemic, their restructuring efforts or bankruptcy filings.
43



CARES Act Grant Recognition. In April 2020, we entered into an agreement with the U.S. Department of the Treasury to receive emergency relief through the CARES Act payroll support program, which totaled $5.6 billion after receiving $701 million in the September 2020 quarter. This includes the final installment paid in July under the original $5.4 billion allocation, plus an incremental installment of $157 million in September 2020. The relief payments included a grant of $4.0 billion that is being recognized as a contra-expense over the periods that the funds are intended to compensate. We expect to recognize the remainder of the grant proceeds from the CARES Act payroll support program as contra-expense by the end of 2020.

Profit Sharing. Our profit sharing program pays 10% to all eligible employees for the first $2.5 billion of annual profit and 20% of annual profit above $2.5 billion. The decrease in profit sharing is due to the expected pre-tax loss in 2020 compared to the pre-tax income earned in 2019.

Other. The decrease in other expense is primarily driven by lower volume-related costs resulting from the decreased capacity during the nine months ended September 30, 2020. We expect other expense to decline over the comparable prior year period through the March 2021 quarter.estimates.


Non-Operating Results
Three Months Ended September 30,2021 vs. 20202021 vs. 2019
(in millions)202120202019Favorable (Unfavorable)Favorable (Unfavorable)
Interest expense, net$(314)$(291)$(70)$(23)$(244)
Impairments and equity method (losses)/gains(49)(114)27 65 (76)
Gain/(loss) on investments, net(223)(95)(35)(128)(188)
Loss on extinguishment of debt(183)— — (183)(183)
Miscellaneous, net96 27 (46)69 142 
Total non-operating expense, net$(673)$(473)$(124)$(200)$(549)
Three Months Ended
September 30,
Nine Months Ended
September 30,
(in millions)20202019Favorable (Unfavorable)20202019Favorable (Unfavorable)
Interest expense, net$(291)$(70)$(221)$(564)$(228)$(336)
Impairments and equity method (losses)/gains(114)27 (141)(2,432)(44)(2,388)
Gain/(loss) on investments, net(95)(35)(60)(199)(17)(182)
Miscellaneous, net27 (46)73 327 (130)457 
Total non-operating expense, net$(473)$(124)$(349)$(2,868)$(419)$(2,449)

Nine Months Ended September 30,2021 vs. 20202021 vs. 2019
(in millions)202120202019Favorable (Unfavorable)Favorable (Unfavorable)
Interest expense, net$(1,014)$(564)$(228)$(450)$(786)
Impairments and equity method losses(102)(2,432)(44)2,330 (58)
Gain/(loss) on investments, net251 (199)(17)450 268 
Loss on extinguishment of debt(266)— — (266)(266)
Miscellaneous, net301 327 (130)(26)431 
Total non-operating expense, net$(830)$(2,868)$(419)$2,038 $(411)

Interest expense.expense, net. Interest expense increased compared to the prior year periods as a result of the financing arrangements entered into during the nine months ended September 30, 2020. See Note 2 and Note 75 of the Notes to the Condensed Consolidated Financial Statements for additional information on recent financings. As a result of the increase in our outstanding debt since the onset of the COVID-19 pandemic, interest expense, net was $314 million in the September 2021 quarter and $1.0 billion in the nine months ended September 30, 2021. We have begun reducing the total amount of interest expense by pre-paying our debt balance has increased throughoutin addition to periodic amortization payments and scheduled maturities.This began with early repayments made during the December 2020 we expect interestquarter and continued with the early repayment of our $1.5 billion secured term loan in the March 2021 quarter, approximately $450 million of various EETCs in the June 2021 quarter, and approximately $850 million of certain notes through a cash tender offer and $262 million of other secured certificates, unsecured notes and a portion of the SkyMiles Term Loan through repurchases on the open market in the September 2021 quarter. Interest expense, net on our outstanding debt as of September 30, 2021 is expected to increasebe approximately $310 million during the December 2021 quarter. We continue to seek selective opportunities to pre-pay our debt, in addition to periodic amortization and scheduled maturities, during the remainder of 20202021 and the first nine months of 2021 compared to the prior year periods.beyond.

Impairments and equity method (losses)/gains.losses. Impairments and equity method losses reflectsin 2020 reflected our share of LATAMLATAM's and Grupo Aeroméxico's equity method results prior to their respective bankruptcy filings, our share of Virgin Atlantic's equity method results and the impairments reducing the basis of these investments to zero during the June 2020 quarter. See Note 54 of the Notes to the Condensed Consolidated Financial Statements for additional information on our equity investments.

Gain/(loss) on investments, net. Gain/(loss) on investments, net reflectsSee Note 4 of the gains and lossesNotes to the Condensed Consolidated Financial Statements for additional information on our equity investments measured at fair value on a recurring basis.

Delta Air Lines, Inc. September 2021 Form 10-Q                                 31

Item 2. MD&A - Non-Operating Results
Loss on extinguishment of debt. Loss on extinguishment of debt reflects the losses incurred in the early repayment of the notes, outstanding term loan and EETCs mentioned above. See Note 5 of the Notes to the Condensed Consolidated Financial Statements for additional information on our equity investments.the early repayment of debt.

Miscellaneous.Miscellaneous, net. Miscellaneous, net primarily includes pension and related expense andbenefit/(expense), foreign exchange gains/losses. Foreign exchange gains/losses vary(losses) and impact the comparability of miscellaneous, net from period to period.charitable contributions. The increase in the nine months ended September 30, 2020 compared to the prior year period is primarily due toincluded the $240 million gain recognized as a result of the combination of Delta Private Jets with Wheels Up in January 2020.


Income Taxes

During 2021 interim periods, we are calculating our income tax expense by applying to any pre-tax income/(loss) an effective tax rate determined as if the year to date period is the annual period. Using this method, for the three and nine months ended September 30, 2021, our effective tax rate was 21% and 13%, respectively. We projectbelieve that, ourat this time, this method for determining the effective tax rate is more reliable than projecting an annual effective tax rate for 2020 will be between 18% and 21%. In certain interim periods, we may have adjustmentsdue to our net deferred tax liabilities as a resultthe uncertainty of changes in prior year estimates and tax laws enacted duringestimating annual pre-tax income/(loss) due to the period, which will impact of the effective tax rate for that interim period.COVID-19 pandemic.

44


Refinery Segment

The refinery operated by our subsidiarysubsidiaries Monroe Energy, LLC ("Monroe"and MIPC, LLC (collectively, "Monroe") primarily produces gasoline, diesel and jet fuel. Monroe exchanges the non-jet fuel products the refinery produces with third parties for jet fuel consumed in our airline operations. Historically, the jet fuel produced and procured through exchanging gasoline and diesel fuel produced by the refinery provided approximately 200,000 barrels per day, or approximately 75%, of our pre-COVID-19 pandemic consumption, for use in our airline operations. We believe that the jet fuel supply resulting from the refinery's operation contributes to reducing the market price of jet fuel and thus lowers our cost of jet fuel compared to what it otherwise would be.

The refinery’s production has also been altered by the dramatic change in economic conditions caused by the COVID-19 pandemic. During 2020,the nine months ended September 30, 2021, the refinery expectsprogressively increased operations, ending the period at close to operate at 60% – 90% of normalpre-pandemic production levels, largely duewhich we expect to continue during the significant decrease in the demand for jet fuel. Additionally, dueDecember 2021 quarter, subject to the decrease in demand for jet fuel, the refinery has shifted production to produce more non-jet fuel products. Those non-jet fuel products will continue to be exchanged for jet fuel to the extent that the refinery can balance refinery sales with jet fuel demand.market conditions.

The refinery recorded operating revenue of $669 million
Refinery segment financial information
Three Months Ended September 30,2021 vs. 20202021 vs. 2019
(in millions, except per gallon data)202120202019% Increase (Decrease)% Increase (Decrease)
Exchange products$629 $249 $1,143 153 %(45)%
Sales of refined products12 52 300 %(77)%
Sales to airline segment183 — 304 NM(40)%
Third party refinery sales872 417 109 %NM
Operating revenue$1,696 $669 $1,505 154 %13 %
Operating income (loss)$97 $(28)$49 NM98 %
Refinery segment impact on average price per fuel gallon$(0.12)$0.07 $(0.04)NM200 %

Delta Air Lines, Inc. September 2021 Form 10-Q                                 32

Item 2. MD&A - Refinery Segment
Nine Months Ended September 30,2021 vs. 20202021 vs. 2019
(in millions, except per gallon data)202120202019% Increase (Decrease)% Increase (Decrease)
Exchange products$1,667 $1,144 $2,953 46 %(44)%
Sales of refined products29 299 360 (90)%(92)%
Sales to airline segment292 214 882 36 %(67)%
Third party refinery sales2,189 709 94 209 %NM
Operating revenue$4,177 $2,366 $4,289 77 %(3)%
Operating (loss) income$(186)$(113)$52 65 %NM
Refinery segment impact on average price per fuel gallon$0.09 $0.08 $(0.01)13 %NM

Refinery revenues increased compared to the three months ended September 30, 2019 due to increased sales to third parties and $2.4 billion inincreased compared to the three and nine months ended September 30, 2020 due to higher pricing and increased production and demand experienced since the prior year period. The refinery revenues slightly decreased compared to $1.5 billion and $4.3 billion in the three and nine months ended September 30, 2019. As a result2019 due to lower refinery run rates and lower pricing for refined products in the first half of the refinery's shift to producing more non-jet fuel products, operating revenue2021. Operating income was higher in the three months ended September 30, 20202021 as compared to prior periods due to increased production and pricing, and lower Renewable Identification Numbers ("RINs") compliance costs discussed below. The operating loss was primarily composed of $417 million of refinery sales to third parties and $249 million of non-jet fuel products exchanged with third parties to procure jet fuel. Operating revenue duringhigher in the nine months ended September 30, 2020 was composed of $1.1 billion of non-jet fuel products exchanged with third parties to procure jet fuel, $709 million of refinery sales to third parties, $299 million of non-jet fuel product sales and $214 million of sales of jet fuel to the airline segment. Refinery revenues decreased2021 as compared to the prior year periods, duemainly driven by an increase in RINs compliance costs discussed below, which was partially offset by cost savings resulting from decreased production levels compared to lower refinery run rates during the quarter, as well as lower pricing for refined products.

The refinery recorded operating losses of $28 million and $113 million in the three and nine months ended September 30, 2020, compared to operating income of $49 million and $52 million in the three and nine months ended September 30, 2019.

A refinery is subject to annual U.S. Environmental Protection Agency requirements to blend renewable fuels into the gasoline and on-road diesel fuel it produces. Alternatively, a refinery may purchase renewable energy credits, called Renewable Identification Numbers ("RINs"),RINs from third parties in the secondary market. The Monroe refinery purchases the majority of its RINs requirement in the secondary market. Observable RINs prices increased through the first half of 2021, and declined during the September 2021 quarter. Monroe incurred $44 million and $453 million in RINs compliance costs during the three and nine months ended September 30, 2021 as compared to $25 million and $78 million in the three and nine months ended September 30, 2020, respectively.

For more information regarding the refinery's results, see Note 119 of the Notes to the Condensed Consolidated Financial Statements.


45Delta Air Lines, Inc. September 2021 Form 10-Q                                 33


Item 2. MD&A - Operating Statistics
Three Months Ended
September 30,
% Increase
(Decrease)
Nine Months Ended
September 30,
% Increase
(Decrease)
Consolidated(1)
2020201920202019
Revenue passenger miles (in millions)11,545 66,862 (83)%58,229 181,652 (68)%
Available seat miles (in millions)28,290 75,742 (63)%97,771 209,911 (53)%
Passenger mile yield16.78 ¢17.07 ¢(2)%17.49 ¢17.63 ¢(1)%
PRASM6.85 ¢15.06 ¢(55)%10.42 ¢15.26 ¢(32)%
TRASM10.82 ¢16.58 ¢(35)%13.42 ¢16.94 ¢(21)%
TRASM, adjusted(2)
9.35 ¢16.51 ¢(43)%12.70 ¢16.83 ¢(25)%
CASM33.40 ¢13.85 ¢NM25.30 ¢14.46 ¢75 %
CASM-Ex(2)
15.96 ¢10.15 ¢57 %16.74 ¢10.66 ¢57 %
Passenger load factor41  %88  %(47)pts60  %87  %(27)pts
Fuel gallons consumed (in millions)391 1,154 (66)%1,437 3,215 (55)%
Average price per fuel gallon(3)
$1.25 $1.94 (36)%$1.71 $2.03 (16)%
Average price per fuel gallon, adjusted(3)(4)
$1.25 $1.96 (36)%$1.70 $2.02 (16)%
Operating Statistics
Three Months Ended September 30,2021 vs. 2020 % Increase
(Decrease)
2021 vs. 2019 % Increase
(Decrease)
Consolidated(1)
202120202019
Revenue passenger miles (in millions) ("RPM")43,057 11,545 66,862 273 %(36)%
Available seat miles (in millions) ("ASM")54,083 28,290 75,742 91 %(29)%
Passenger mile yield16.70 ¢16.78 ¢17.07 ¢— %(2)%
Passenger revenue per available seat mile ("PRASM")13.30 ¢6.85 ¢15.06 ¢94 %(12)%
Total revenue per available seat mile ("TRASM")16.93 ¢10.82 ¢16.58 ¢56 %%
TRASM, adjusted(2)
15.31 ¢9.35 ¢16.51 ¢64 %(7)%
Cost per available seat mile ("CASM")12.85 ¢33.40 ¢13.85 ¢(62)%(7)%
CASM-Ex(2)
11.67 ¢15.96 ¢10.15 ¢(27)%15 %
Passenger load factor80  %41  %88  %39 pts(8)pts
Fuel gallons consumed (in millions)789 391 1,154 102 %(32)%
Average price per fuel gallon(3)
$1.97 $1.25 $1.94 58 %%
Average price per fuel gallon, adjusted(2)(3)
$1.94 $1.25 $1.96 55 %(1)%

Nine Months Ended September 30,2021 vs. 2020 % Increase
(Decrease)
2021 vs. 2019 % Increase
(Decrease)
Consolidated(1)
202120202019
Revenue passenger miles (in millions)94,290 58,229 181,652 62 %(48)%
Available seat miles (in millions)142,730 97,771 209,911 46 %(32)%
Passenger mile yield16.20 ¢17.49 ¢17.63 ¢(7)%(8)%
PRASM10.70 ¢10.42 ¢15.26 ¢%(30)%
TRASM14.31 ¢13.42 ¢16.94 ¢%(16)%
TRASM, adjusted(2)
12.78 ¢12.70 ¢16.83 ¢%(24)%
CASM13.18 ¢25.30 ¢14.46 ¢(48)%(9)%
CASM-Ex(2)
11.96 ¢16.74 ¢10.66 ¢(29)%12 %
Passenger load factor66  %60  %87  %pts(21)pts
Fuel gallons consumed (in millions)2,023 1,437 3,215 41 %(37)%
Average price per fuel gallon(3)
$2.00 $1.71 $2.03 17 %(1)%
Average price per fuel gallon, adjusted(2)(3)
$1.99 $1.70 $2.02 17 %(1)%

(1)Includes the operations of our regional carriers under capacity purchase agreements.
(2)Non-GAAP financial measuremeasures defined and reconciled to TRASM, CASM and CASM,average fuel price per gallon, respectively, in "Supplemental Information" below.
(3)Includes the impact of fuel hedge activity, and refinery segment results.
(4)Non-GAAP financial measure definedresults and reconciled to average fuel price per gallon in "Results of Operations" for the three and nine months ended September 30, 2020 and 2019.environmental

sustainability activity.
46Delta Air Lines, Inc. September 2021 Form 10-Q                                 34


Item 2. MD&A - Fleet Information
Fleet Information

To align capacity with customer demand as a result of the COVID-19 pandemic we have optimized the timing of our future aircraft deliveries and removed from active service approximately 500 mainline and regional aircraft. As of September 30, 2020, approximately half were temporarily parked and other half were permanently parked as a result of the early retirements described above.

As we obtain greater clarity around the duration and extent of reduced demand and potentially execute further capacity adjustments, we will continue to evaluate our current fleet compared to network requirements and may decide to permanently retire additional aircraft. See Note 2 of the Notes to the Condensed Consolidated Financial Statements for additional information on our fleet retirements.

In the September 2020 quarter we restructured our aircraft order books with Airbus and MHI RJ Aviation Group (manufacturer of CRJ aircraft) in an effort to better match the timing of aircraft deliveries with our network and financial needs over the next several years. The restructuring reduces our aircraft purchase commitments by more than $2 billion in 2020 and by more than $5 billion through 2022. All deliveries in 2020 after February have been or will be fully financed. The shift in delivery timing is intended to allow us to maintain our Airbus order book and to continue simplifying and modernizing our fleet.

Our operating aircraft fleet, purchase commitments and options at September 30, 20202021 are summarized in the following table:table. As described above, we have been experiencing a recovery in demand from the COVID-19 pandemic, which has led to an increase in our capacity and utilization of our aircraft. Accordingly, as of September 30, 2021, less than 5% of our mainline and regional aircraft were temporarily parked compared to 30% as of September 30, 2020.

Mainline aircraft information by fleet typeMainline aircraft information by fleet type
Active Fleet(1)
Temporarily Parked Fleet(1)
Commitments(1)
Current Fleet(1)
Commitments(2)
Aircraft TypeOwnedFinance LeaseOperating LeaseOwnedFinance LeaseOperating LeaseTotalAverage Age (Years)PurchaseOptions
Fleet TypeFleet TypeOwnedFinance LeaseOperating LeaseTotalAverage Age (Years)PurchaseOptions
B-717-200B-717-20010 13 24 12 65 19.2B-717-20037 54 20.3
B-737-800B-737-80063 — 10 — — 77 19.1B-737-80073 — 77 20.1
B-737-900ERB-737-900ER71 — 39 10 — 10 130 4.1B-737-900ER83 — 49 132 5.127 
B-757-200B-757-20058 — 34 — 100 23.2 B-757-20099 — 100 24.2 
B-757-300B-757-30014 — — — — 16 17.7B-757-30016 — — 16 18.6
B-767-300ERB-767-300ER17 — — 17 — — 34 23.2B-767-300ER40 — — 40 25.1
B-767-400ERB-767-400ER12 — — — — 21 19.8B-767-400ER21 — — 21 20.8
B-777-200ER— — — — — 20.6
B-777-200LR— — — — — 11.7
A220-100A220-10027 — — — — 31 1.314 A220-10037 — 41 2.0
A220-300A220-300— — — — — — — 50 50 A220-300— — 0.841 50 
A319-100A319-10042 — — 13 — 57 18.6A319-10055 — 57 19.6
A320-200A320-20033 — 15 — 52 24.4A320-20052 — 56 25.7
A321-200A321-20039 14 28 16 — 103 2.324 A321-20065 22 36 123 2.9
A321-200neoA321-200neo— — — — — — — 100 100 A321-200neo— — — — 155 70 
A330-200A330-200— — — — 11 15.5A330-20011 — — 11 16.5
A330-300A330-30020 — — — 31 11.7A330-30028 — 31 12.7
A330-900neoA330-900neo— — 0.830 A330-900neo11 1.326 
A350-900A350-90013 — — — — 15 2.320 A350-90013 — 18 3.126 
TotalTotal434 43 99 145 13 26 760 13.7238 150 Total614 77 106 797 13.9283 120 

(1)Excludes certain aircraft we own or lease or have committed to purchase (including two CRJ-900 aircraft) that are operated by regional carriers on our behalf shown in the table below.
(2)Purchase commitments include two A330-900neosix A350-900 lease commitments in 2021 incremental to our order book with one in each of 2020 and 2021.Airbus.

We have assumed ten of LATAM's A350 purchase commitments from Airbus, with deliveries through 2025, which are included as purchase commitments in the table above. We had agreed to acquire four A350 aircraft from LATAM, but terminated the purchase agreement for a fee of $62 million during the June 2020 quarter. For more information regarding our planned strategic alliance with LATAM, see Note 5 of the Notes to the Condensed Consolidated Financial Statements.

47


The table below summarizes the aircraft operated by regional carriers on our behalf at September 30, 2020. Of this fleet, we have temporarily parked approximately 45 aircraft as of September 30, 2020. The majority of these temporarily parked aircraft are part of our Endeavor fleet but also include aircraft operated by SkyWest and Republic.2021.

In the June 2020 quarter, Compass and GoJet ceased operations on our behalf. Our contracts with each of these carriers were previously scheduled to terminate by the end of 2020. Aircraft previously operated by Compass and GoJet are now being operated by our other regional carriers and are reflected in the table below.
Regional aircraft information by fleet type and carrierRegional aircraft information by fleet type and carrier
Fleet TypeFleet Type
CarrierCarrierCRJ-200CRJ-700CRJ-900Embraer 170Embraer 175TotalCarrierCRJ-200CRJ-700CRJ-900Embraer 170Embraer 175Total
Endeavor Air, Inc.(1)
Endeavor Air, Inc.(1)
42 18 122 — — 182 
Endeavor Air, Inc.(1)
47 13 113 — — 173 
SkyWest Airlines, Inc.SkyWest Airlines, Inc.12 39 — 67 124 SkyWest Airlines, Inc.— 40 — 71 116 
Republic Airline, Inc.— — — 21 46 67 
Republic Airways, Inc.Republic Airways, Inc.— — — 46 54 
TotalTotal54 24 161 21 113 373 Total47 18 153 117 343 

(1)Endeavor Air, Inc. is a wholly owned subsidiary of Delta.
48Delta Air Lines, Inc. September 2021 Form 10-Q                                 35


Item 2. MD&A - Financial Condition and Liquidity
Financial Condition and Liquidity

As a result of the COVID-19 pandemic, we have taken, and are continuing to take, certain actions to increase liquidity and strengthen our financial position, which include the following during the nine months ended September 30, 2020:

Completing financing transactions for approximately $27.0 billion during the nine months ended September 30, 2020. Financings completed during the three months ended September 30, 2020 are listed below. See Note 7, "Debt," for additional information on all financings.
Entering into loan agreements to borrow $1.5 billion from the New York Transportation Development Corporation in connection with NYTDC's issuance of Special Facilities Revenue Bonds, Series 2020, to finance, among other things, a portion of the construction costs for the new terminal facilities at LaGuardia Airport.
Raising $9.0 billion through the issuance of notes and entry into a term loan facility, each secured by certain assets related to our SkyMiles program.
Receiving $5.6 billion as part of the CARES Act payroll support program as described in the CARES Act section below.
Reducing planned capital expenditures by approximately$3.3 billion for the year, including optimizing the timing of our future aircraft deliveries, delaying aircraft modifications and postponing certain information technology initiatives and ground equipment replacement. See Note 9 of the Notes to the Condensed Consolidated Financial Statements for additional information about our aircraft purchase commitments.
Amending our credit facilities to replace fixed charge coverage ratio covenants with liquidity-based covenants.
Suspending share repurchases, dividends and voluntary pension funding.

We expect to meet our liquidity needs for the next twelve months with cash and cash equivalents, short-term investments, financing arrangements, restricted cash equivalents and cash flows from operations. As of September 30, 2020,2021, we had $21.6$15.8 billion in cash, cash equivalents, short-term investments and aggregate principal amount committed and available to be drawn under our revolving credit facilities, $3.0 billionfacilities. We expect to meet our liquidity needs for the next twelve months with cash and cash equivalents, short-term investments, restricted cash equivalents and cash flows from operations. We expect to meet our long-term liquidity needs with cash flows from operations and financing arrangements. We are continuing to evaluate the appropriate level of whichliquidity to maintain following the COVID-19 pandemic though, at least in the near term, we usedexpect this level to repay borrowings under our 2020 secured term loan facility in October 2020. In October 2020, we repaid $2.6 billion in outstanding borrowings underbe higher than the revolving credit facilities. Following these repayments, we had $2.6 billion undrawn and available under our revolving credit facilities.

We have additional unencumbered assets available for potential financing arrangements, if needed. During the nine months ended September 30, 2020 andliquidity maintained prior to the onset of the global pandemic impact, we used existing cash and cash received from financings to fund capital expenditures of $1.4 billion and return $604 million to shareholders. Beginning in the second half of March 2020, capital expenditures have been limited to only those critical to our operation. In addition, share repurchases and dividends have been suspended indefinitely.pandemic.


49


Sources and Uses of Liquidity
Operating Activities

Operating activities in the nine months ended September 30, 2020 used$2.52021 provided $2.7 billion compared to using $2.5 billion and providing $7.5 billion in the nine months ended September 30, 2019. Due2020 and 2019, respectively. As described above, we are experiencing a domestic demand recovery and expect this to continue through the impactend of COVID-19 on our ticket sales,2021. If the demand environment continues to evolve in this manner, we expect to experience negativegenerate positive cash flows from operations, throughincluding funds received from the remainder of 2020 and possibly beyond.government support programs described in "Financing Activities" below, during 2021.

Our operating cash flow is impacted by the following factors:

Seasonality of Advance Ticket Sales. We sell tickets for air travel in advance of the customer's travel date. When we receive a cash payment at the time of sale, we record the cash received on advance sales as deferred revenue in air traffic liability. The air traffic liability typically increases during the winter and spring months as advanced ticket sales grow prior to the summer peak travel season and decreases during the summer and fall months. However, the current reduction in demand for air travel due to the COVID-19 pandemic has resulted in an unprecedented lowa lower level of advance bookings and the associated cash received than we have historically experienced, which has impacted the typical seasonal trend of air traffic liability since March 2020.

Domestic demand has improved since the latter half of the March 2021 quarter as wellconsumers have regained confidence to travel and increased ticket purchases for travel further in advance. We experienced a small moderation in demand growth in August and September 2021 due to a rise in COVID-19 cases attributable to a variant of the COVID-19 virus; however, in the month of September 2021, domestic leisure bookings approached September 2019 levels. Our air traffic liability remains above historical September quarter levels with travel credits representing approximately 40% of the balance as significant ticket cancellations which led to issuance of cash refunds or credits to customers. The total value of cash refunds, excluding taxes and related fees, issued to customers during the three and nine months ended September 30, 2020 was approximately $650 million and $2.8 billion, respectively. The outlook for the remainder of the year is unclear, but we are currently planning for modest demand recovery to continue in the December 2020 quarter.2021.

Fuel. Fuel expense represented approximately 10%22% of our total operating expense for the nine months ended September 30, 2020.2021. The market price for jet fuel is volatile, which can impact the comparability of our periodic cash flows from operations. WeDuring the nine months ended September 30, 2021, our average fuel price per gallon was slightly below the same period of 2019, but fuel prices have recently increased and our average fuel price per gallon is projected to be higher in the December 2021 quarter than the nine months ended September 30, 2021. As demand continues to increase and capacity returns, we expect fuel consumption in the December 2021 quarter to decline through the end of 2020increase compared to prior year periods consistent with the capacity reductionsDecember 2020 quarter, although we have made in responsestill expect it to be lower than the pandemic.December 2019 quarter.

Employee Benefit Obligations. We sponsor defined benefit pension plans for eligible employees and retirees. These plans are closed to new entrants and are frozen for future benefit accruals. Our funding obligations for these plans are governed by the Employee Retirement Income Security Act, as modified by the Pension Contributions. Protection Act of 2006. We have no minimum funding requirements for our defined benefit pension plans in 2020. As part of our liquidity initiatives, we are suspending voluntary pension funding that we were previously planning for 2020. We had no minimum funding requirements in 2019.2021. However, during 2019, we voluntarily contributed $1.0$1.5 billion to these plans.plans during the June 2021 quarter. At this level of funding, investment returns are expected to satisfy future benefit payments, which we believe would eliminate further material voluntary or required cash contributions to the plans, under the terms of the Pension Protection Act of 2006. Further, based on this level of funding, we have modified, and continue to evaluate, the asset allocation mix to reduce the investment risk of the portfolio and protect the plans' funded status. Estimates of future funding requirements are based on various assumptions and could vary materially from actual funding requirements. Assumptions include, among other things, the actual and projected market performance of assets, statutory requirements and demographic data for participants.

Voluntary Separation Programs. In the September 2020, quarter, we recorded a $3.1$3.4 billioncharge associated with voluntary early retirement and separation programs. Approximately $543programs and other employee benefit charges. In the nine months ended September 30, 2021, $435 millionof this charge was disbursed in cash payments to participants during the September 2020 quarter. An additional approximately $270in addition to $720 million of cash payments were disbursed in the September 2020 quarter related to unused vacation and other benefits, which had been previously accrued.2020. We anticipate that a total of approximately $150 million to $250$600 million in cash payments will be made to participants in these programs in the December 2020 quarter, followed by $6002021 and approximately $500 million in 2021 and2022 with the remaining payments in 20222023 and beyond.
Delta Air Lines, Inc. September 2021 Form 10-Q                                 36

Item 2. MD&A - Financial Condition and Liquidity

Profit Sharing. Our broad-based employee profit sharing program provides that for each year in which we have an annual pre-tax profit, as defined by the terms of the program, we will pay a specified portion of that profit to employees. In determining the amount of profit sharing, the program defines profit as pre-tax profit adjusted for profit sharing and certain other items. During the nine months ended September 30, 2020, we did not accrue profit sharing expense based on the year-to-date performance and expected pre-tax loss in 2020 due to the pandemic.

We paid $1.6 billion in profit sharing in February 2020 related to our 2019 pre-tax profit in recognition of our employees' contributions toward meeting our financial goals.

CARES Act.Government Support Programs. See Financing Activities"Financing Activities" below for discussion of the impact to our liquidity from the CARES Act payroll support program.program extensions. The $4.5 billion of grants received during the nine months ended September 30, 2021 are included in our operating cash flow.

50


Investing Activities

Short-Term Investments. Using a portion of the proceeds we obtained through our financing transactions discussed below, inDuring the nine months ended September 30, 20202021, we acquiredredeemed a net of $5.0$1.4 billion in short-term investments. See Note 43 of the Notes to the Condensed Consolidated Financial Statements for further information on these investments.

Capital Expenditures. Our capital expenditures were $1.4$2.0 billion and $3.9 billion for the nine months ended September 30, 20202021 and 2019, respectively. Our capital expenditures during the nine months ended September 30, 20202021 were primarily related to the purchases of aircraft, fleet modifications, our airport redevelopment projects and technology enhancements prior to the onset of the COVID-19 pandemic.enhancements.

We have committed to future aircraft purchases and have obtained, but are under no obligation to use, long-term financing commitments for a substantial portion of the purchase price of certainthe aircraft. InExcluding the September 2020 quarter we restructuredNew York-LaGuardia airport project discussed below, our aircraft order books with Airbus and MHI RJ Aviation Group (manufacturerexpected 2021 capital expenditures of CRJ aircraft) in an effort to better match the timing of aircraft deliveries with our network and financial needs over the next several years. The restructuring reduces our aircraft purchase commitments by more than $2approximately $3.2 billion, in 2020 and by more than $5 billion through 2022. All deliveries in 2020 after February have been orwhich may vary depending on financing decisions, will be fully financed. The shift in delivery timing is intended to allow us to maintain our Airbus order bookprimarily for aircraft, including deliveries and to continue simplifying and modernizing our fleet.

Excluding the airport projects discussed below, we do not expect to incur material capital expenditures for the remainder of 2020. Planned investments for the remainder of the year are limited to those critical to our operation.

In October 2019, the Office of the U.S. Trade Representative announced a 10% tariff on new aircraft imported from Europe, which was subsequently increased to 15% in February 2020. We are continuing to evaluate the impact of this announcement on our future Airbus deliveries.

Equity Investments. In January 2020, we acquired 20% of the shares of LATAM for $1.9 billion, or $16 per share, through a tender offer. In addition, to support the establishment of the strategic alliance, we agreed to make transitionadvance deposit payments, to LATAM totaling $350 million, $200 million of which was disbursed in 2019. We disbursed an additional $75 million during the September 2020 quarter, with the remaining $75 million due through the end of 2021.

As part of our planned strategic alliance with LATAM, we have also assumed 10 of LATAM's A350 purchase commitments with Airbus for deliveries through 2025. We had also agreed to acquire four A350 aircraft from LATAM, but terminated the purchase agreement for a fee of $62 million during the June 2020 quarter. We continue to believe this alliance will generate growth opportunities, building upon Delta's and LATAM's global footprint and joint ventures.

We sold our GOL ownership stake in 2019 and have ended our commercial agreements with GOL to facilitate the formation of our strategic alliance with LATAM. During 2015, in conjunction with our investment in GOL we agreed to guarantee GOL’s $300 million five-year term loan facility with third parties that matured in August 2020. During the September 2020 quarter, we loaned GOL $250 million, to be used exclusively to repay the aforementioned 2015 term loan. The $250 million loan to GOL reduced our financial exposure and provides us with additional collateral while providing GOL more time to address its obligations during the pandemic. Our loan to GOL is secured by GOL’s ownership interest in Smiles, GOL’s publicly traded loyalty program, as well as other collateral. As of September 30, 2020, the outstanding principal balance of the loan, which is scheduled to be repaid in monthly installments through the end of 2021, was $235��million.

In the March 2020 quarter, we acquired through open market transactions, an additional 5% of the outstanding shares of Hanjin-KAL, the largest shareholder of Korean Air, for $158 million. This acquisition brought our total ownership interest in Hanjin-KAL to slightly less than 15%.

Los Angeles International Airport ("LAX") Construction. We executed a modified lease agreement during 2016 with the City of Los Angeles ("the City"), which ownsfleet modifications and operates LAX, and announced plans to modernize, upgrade and connect Terminals 2 and 3 at LAX. Under the lease agreement, we have relocated certain airlines and other tenants from Terminals 2 and 3 to Terminals 5 and 6 and undertaken various initial projects to enable operations from Terminals 2 and 3 during the project. We are now designing and constructing the redevelopment of Terminal 3 and enhancement of Terminal 2, which also includes rebuilding the ticketing and arrival halls and security checkpoint, construction of core infrastructure to support the City's planned airport people mover, ramp improvements and construction of a secure connector to the north side of the Tom Bradley International Terminal. Construction is expected to be completed by 2023.

51


Under the lease agreement and subsequent project component approvals by the City's Board of Airport Commissioners, the City has appropriated to date approximately $1.6 billion to purchase completed project assets. The lease allows for a maximum reimbursement by the City of $1.8 billion. Costs we incur in excess of such a maximum will not be reimbursed by the City.

A substantial majority of the project costs will be funded through the Regional Airports Improvement Corporation ("RAIC"), a California public benefit corporation, using an $800 million revolving credit facility provided by a group of lenders. The credit facility was executed during 2017 and amended in 2020, and we have guaranteed the obligations of the RAIC under the credit facility. Loans made under the credit facility are being repaid with the proceeds from the City’s purchase of completed project assets. Given reduced passenger volumes resulting from the COVID-19 pandemic, we intend to accelerate the construction schedule for this project. Using cash on hand and/or the credit facility, we expect to spend approximately $350 million, an increase from the previous estimate of $200 million, on this project during 2020, of which $225 million was incurred in the nine months ended September 30, 2020.technology enhancements.

New York-LaGuardia Redevelopment. As part of the terminal redevelopment project at LaGuardia Airport, we are partnering with the Port Authority of New York and New Jersey (“Port Authority”) to replace Terminals C and D with a new state-of-the-art terminal facility consisting of 37 gates across four concourses connected to a central headhouse. The terminal will feature a new, larger Delta Sky Club, wider concourses, more gate seatingfacility. Construction is underway and 30% more concessions space than the existing terminals. The facility will also offer direct access between the parking garage and terminal and improved roadways and drop-off/pick-up areas. The design of the new terminal will integrate sustainable technologies and improvements in energy efficiency. Construction will be phased to limit passenger inconvenience andinconvenience. Due to an acceleration effort that commenced in 2020, completion is now expected to be completed by 2026.2025.

In connection with the redevelopment, during 2017, we entered into an amended and restated terminal lease with the Port Authority with a term through 2050. Pursuant to the lease agreement, as amended to date, we will (1) fund (through debt issuance and existing cash) and undertake the design, management and construction of the terminal and certain off-premises supporting facilities, (2) receive a Port Authority contribution of $481 million to facilitate construction of the terminal and other supporting infrastructure, (3) be responsible for all operations and maintenance during the term of the lease and (4) have preferential rights to all gates in the terminal, subject to Port Authority requirements with respect to accommodation of designated carriers.

In 2019, we opened Concourse G, the first of the four new concourses housing seven of the 37 new gates. Not only does this deliver the first direct impact to the Delta passenger experience, it also represents the first major phasing milestone. This new concourse allowed us to vacate portions of the existing terminals which have been demolished and made ready for the next phase of construction. The next major milestone will be the opening of the headhouse and Concourse E, which is scheduled for 2022.

We currently expect our project costcosts to be approximately $3.5 billion net of the $481 million Port Authority contribution, and we bear the risks of project construction, including any potential cost over-runs. Using funding primarily provided by existing financing arrangements, we expect to spend approximately $600$900 million on this project during 2020,2021, of which $394$709 million was incurred in the nine months ended September 30, 2020.2021.


52


Financing Activities

Debt and Finance Leases. In the nine months ended September 30, 2020,2021, we obtainedhad cash outflows of approximately $27.0$4.7 billion from financing transactions. Those completed duringrelated to repayments of our debt and finance leases, including approximately $3.3 billion for the three months ended September 30, 2020 are listed below.

Entering into loan agreements to borrow $1.5 billion from the New York Transportation Development Corporation in connection with NYTDC's issuance of Special Facilities Revenue Bonds, Series 2020, to finance, among other things, a portionearly repayment of the construction costs for the new terminal facilities at LaGuardia Airport.
Raising $9.0 billion through the issuance of notes and entry into a term loan facility, each secured by certain assets relatedof our slots, gates and routes, various EETCs, certain notes through a cash tender offer and other various unsecured notes, secured certificates and SkyMiles term loan. We continue to seek selective opportunities to pre-pay our SkyMiles program.debt, in addition to periodic amortization and scheduled maturities, during the remainder of 2021 and beyond.

The principal amount of our debt and finance leases was $35.1$28.0 billion at September 30, 2020.

In October 2020, we repaid all outstanding borrowings under our $3.0 billion 2020 secured term loan facility, which was subsequently terminated, and repaid $2.6 billion in outstanding borrowings under our revolving credit facilities. We have additional unencumbered assets available for potential financing arrangements, if needed.

In response to the impact that the demand environment has had on our financial condition, our credit rating was downgraded by Standard & Poor's to BB in March 2020 and by Fitch to BB+ in April 2020. Our credit rating from Moody's remains Baa3.2021.

CARES Act.Government Support Programs. On March 27, 2020, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") into law. The CARES Act is a relief package intended to assist many aspects of the American economy, including providing the airline industry with up to $25 billion in grants to be used for employee wages, salaries and benefits.

In April 2020,January 2021, we entered into ana payroll support program extension agreement with the U.S. Department of the Treasury to receive emergency relief throughTreasury. During the CARES Actsix months ended June 30, 2021, we received a total of $3.3 billion in payroll support program, which totaled $5.6 billion after receiving $701 million in the September 2020 quarter. This includes the final installment paid in Julypayments under the original $5.4 billion allocation, plus an incremental installment of $157 million paid in September. The relief payments are conditioned on our agreement to refrain from conducting involuntary employee layoffs or furloughs through September 30, 2020. Other conditions include prohibitions on share repurchases and dividends through September 30, 2021, continuing essential air service as directed by the U.S. Department of Transportation and certain limitations on executive compensation. The reliefthis extension agreement. These support payments consisted of $4.0$2.3 billion in a grant and $1.6 billion$957 million in an unsecured 10-year low interest loan. The loan bears interest at an annual rate of 1.00% for the first five years (through April 2025) and the Secured Overnight Financing Rate ("SOFR") plus 2.00% in the final five years. In return, we entered into a promissory note for the loan and issued warrants to the U.S. Department of the Treasury warrants to acquire more than 6.7approximately 2.4 million shares of Delta common stock. These warrants have an exercise price of $24.39 per share and a five-year term.

As of September 30, 2020,In April 2021, we had recognized $2.6 billion of the grant as contra-expense with the remaining $1.3 billion recorded as a deferred contra-expense in other accrued liabilities on our balance sheet. We expect to recognize the remainder of the grant proceeds from the CARES Act payroll support program as contra-expense by the end of 2020.

The CARES Act also provided for up to $25 billion in secured loans to the airline industry. We were eligible and entered into a non-binding letter of intent in the June 2020 quarterPayroll Support Program 3 Agreement with the U.S. Department of the TreasuryTreasury. During the June 2021 quarter, we received a total of $3.1 billion in payroll support payments under this agreement. These support payments consisted of $2.2 billion in a grant and $891 million in an unsecured 10-year low interest loan. In return, we entered into a promissory note for $4.6 billion under the loan program. Inand issued warrants to the September 2020 quarter, however, we elected not to participate in this program.

Finally, the CARES Act also provides for deferred paymentU.S. Department of the employer portionTreasury to acquire approximately 1.9 million shares of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. This is expected to provide us with approximately$200 millionof additional liquidity during the current year.Delta common stock.

For additionalmore information regardingon these financing arrangements,programs, see Note 2 and Note 75 of the Notes to the Condensed Consolidated Financial Statements.

Capital Return to Shareholders. In early March 2020, we suspended both our share repurchase program and future dividends due to the impact of the pandemic. Prior to suspending these activities, in the March 2020 quarter, we repurchased and retired 6 million shares of our common stock at a cost of $344 million. Both share repurchases and dividends are restricted through the September 2021 quarter under the terms of the CARES Act payroll support program and certain of our debt agreements.

53Delta Air Lines, Inc. September 2021 Form 10-Q                                 37


Item 2. MD&A - Financial Condition and Liquidity
Undrawn Lines of Credit

During the March 2020 quarter,As of September 30, 2021, we drew $3.0had approximately $2.6 billion onundrawn and available under our revolving credit facilities, of which approximately $400 million was repaid in the September 2020 quarter.facilities. In addition, we had outstanding letters of credit as of September 30, 2020,2021, including approximately $300 million that reduced the availability under our revolversrevolving credit facilities and approximately $300 million that did not affect the availability of our revolvers. These activities resulted in approximately $25 million undrawn as of September 30, 2020.

In October 2020, we repaid $2.6 billion in outstanding borrowings under the revolving credit facilities. Following these repayments, we had $2.6 billion undrawn and available under our revolving credit facilities.

Covenants

For a description of certain covenants of our debt agreements, see Note 7 of the Notes to the Condensed Consolidated Financial Statements. We were in compliance with the covenants in theseour debt agreements at September 30, 2020.2021.


Critical Accounting Policies and Estimates

For information regarding our Critical Accounting Policies and Estimates, see the "Critical Accounting Policies and Estimates" section of "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Form 10-K and Note 2 of the Notes to the Condensed Consolidated Financial Statements for discussion about the valuation of goodwill, indefinite-lived intangible assets and long-lived assets.10-K.

Recent Accounting Standards
Credit Losses. In 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2016-13, "Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments." Under this ASU, an entity is required to utilize an "expected credit loss model" on certain financial instruments, including trade and financing receivables. This model requires consideration of a broader range of reasonable and supportable information and requires an entity to estimate expected credit losses over the lifetime of the asset. We adopted this standard effective January 1, 2020 and due to the COVID-19 pandemic, we recorded reserves on certain receivables, which are discussed further in Note 5 of the Notes to the Condensed Consolidated Financial Statements.

Income Taxes. In 2019, the FASB issued ASU No. 2019-12, "Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes." This standard simplifies the accounting and disclosure requirements for income taxes by clarifying existing guidance to improve consistency in application of ASC 740. This standard also removed the requirement to calculate income tax expense for the stand-alone financial statements of wholly-owned subsidiaries. We adopted the new standard effective January 1, 2020 during the
Delta Air Lines, Inc. September 2020 quarter with no material impact on our condensed consolidated financial statements.
542021 Form 10-Q                                 38


Item 2. MD&A - Supplemental Information
Supplemental Information

We sometimes use information ("non-GAAP financial measures") that is derived from the Condensed Consolidated Financial Statements but that is not presented in accordance with GAAP.GAAP ("non-GAAP financial measures"). Under the Securities and Exchange Commission rules, non-GAAP financial measures may be considered in addition to results prepared in accordance with GAAP but should not be considered a substitute for or superior to GAAP results. The reconciliations presented below of the non-GAAP measures used in this Form 10-Q may not calculate exactly due to rounding.

Pre-tax income/(loss)/income,, adjusted

The following table shows a reconciliation of pre-tax income/(loss)/income (a GAAP measure) to pre-tax income/(loss)/income,, adjusted (a non-GAAP financial measure). In the current period, pre-tax Pre-tax income/(loss)/income,, adjusted excludes the following items directly related to the impact of COVID-19 and our response for comparability with the prior period:

Restructuring charges. We recognized $5.3 billion ofDuring 2020, we recorded restructuring charges for items such as fleet impairments and voluntary early retirement and separation programs following strategic business decisions in response to the COVID-19 pandemic. TheseIn the September 2021 quarter, we recognized $33 million of adjustments to certain of those restructuring charges, primarily include voluntary early retirement and separation programs charges and impairments and related charges from the decisions to retire the remaining 767-300ER fleet and the 717 and CRJ-200 fleets.representing changes in our estimates.

CARES ActGovernment grant recognition. We recognized $1.3$1.8 billion of the grant proceeds from the CARES Act payroll support program extensions as a contra-expense.contra-expense during the September 2021 quarter. We are recognizingrecognized the grant proceeds as contra-expense based on the periods that the funds arewere intended to compensate and we expect to usehave fully used all proceeds from the payroll support program byextensions as of the end of 2020.the September 2021 quarter.

Impairments and equity method losses. These chargesadjustments relate to the write-down of our investment in Virgin Atlantic based onrecording our share of its losses.the losses recorded by our equity method investees.

Pension settlement charges.These charges were recognized in connection with the voluntary programs.early retirement and separation programs that were offered to our employees in the September 2020 quarter.

Loss on extinguishment of debt. This adjustment relates to early termination of a portion of our debt.

We also regularly adjust pre-tax income/(loss)/income for the following items to determine pre-tax income/(loss)/income,, adjusted for the reasons described below.

MTM adjustments and settlements on hedges. MTMMark-to-market ("MTM") adjustments are defined as fair value changes recorded in periods other than the settlement period. Such fair value changes are not necessarily indicative of the actual settlement value of the underlying hedge in the contract settlement period. Settlements represent cash received or paid on hedge contracts settled during the applicable period.

Equity investment MTM adjustments. We previously recordedadjust for our proportionate share of losses from our equity investments in Virgin Atlantic, Grupo Aeroméxico and LATAM in non-operating expense. (As a result of Grupo Aeroméxico's and LATAM’s bankruptcy filings, we no longer have significant influence with Grupo Aeroméxico or LATAM and have discontinued accounting for these investments under the equity method in the June 2020 quarter.) We adjust for our equity method investees'investee, Virgin Atlantic’s, hedge portfolio MTM adjustments (recorded in non-operating expense) to allow investors to understand and analyze our core operational performance in the periods shown.

MTM adjustments on investments. Unrealized gains/losses onresult from our equity investments in China Eastern, Air France-KLM and Hanjin-KAL, the largest shareholder of Korean Air, whichthat are accounted for at fair value in non-operating expense,expense. These gains/losses are driven by changes in stock prices, other valuation techniques for investments in companies without publicly-traded shares and foreign currency.currency fluctuations. Adjusting for these gains/losses allows investors to better understand and analyze our core operational performance in the periods shown.

Delta Private Jets adjustment. Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability.
55Delta Air Lines, Inc. September 2021 Form 10-Q                                 39

Item 2. MD&A - Supplemental Information
Pre-tax income/(loss), adjusted reconciliation
Three Months Ended September 30,
(in millions)202120202019
Pre-tax income/(loss)$1,532 $(6,859)$1,947 
Adjusted for:
Restructuring charges33 5,345 — 
Government grant recognition(1,822)(1,315)— 
Impairments and equity method losses49 114 — 
Pension settlement charges— 30 — 
Loss on extinguishment of debt183 — — 
MTM adjustments and settlements on hedges19 (3)(25)
Equity investment MTM adjustments— — 10 
MTM adjustments on investments223 99 35 
Delta Private Jets adjustment— — 
Pre-tax income/(loss), adjusted$216 $(2,589)$1,968 

Three Months Ended September 30,
(in millions)20202019
Pre-tax (loss)/income$(6,859)$1,947 
Less: Restructuring charges5,345 — 
Less: CARES Act grant recognition(1,315)— 
Less: Impairments and equity method losses114 — 
Less: Pension settlement charges30 
Adjusted for:
MTM adjustments and settlements on hedges(3)(25)
Equity investment MTM adjustments— 10 
MTM adjustments on investments99 35 
Delta Private Jets adjustment— 
Pre-tax (loss)/income, adjusted$(2,589)$1,968 

Operating Expense, adjusted

The following table shows a reconciliation of operating expense (a GAAP measure) to operating expense, adjusted (a non-GAAP financial measure). In the current period, operatingOperating expense, adjusted excludes the following items directly related to the impact of COVID-19 and our response: restructuring charges and CARES Actgovernment grant recognition, which, as discussed above under the heading pre-tax income/(loss)/income, adjusted., adjusted, are directly related to the impact of the COVID-19 pandemic and our response. We also adjust operating expense for MTM adjustments and settlements on hedges third-party refinery sales and the impact of Delta Private Jets adjustment for the same reasons described above under the heading pre-tax income/(loss)/income, adjusted and below under the heading TRASM, adjusted to determine, adjusted. We also adjust operating expense adjusted.for the following item for the reason described below:

Three Months Ended September 30,
(in millions)20202019
Operating expense$9,448 $10,489 
Less: Restructuring charges(5,345)— 
Less: CARES Act grant recognition1,315 — 
Adjusted for:
MTM adjustments and settlements on hedges25 
Third-party refinery sales(417)(6)
Delta Private Jets adjustment— (49)
Operating expense, adjusted$5,004 $10,460 
Third-party refinery sales. Refinery sales to third parties, and related expenses, are not related to our airline segment. Operating expense, adjusted therefore provides a more meaningful comparison of operating expenses from our airline operations to the rest of the airline industry.

Operating expense, adjusted reconciliation
Three Months Ended September 30,
(in millions)202120202019
Operating expense$6,949 $9,448 $10,489 
Adjusted for:
Restructuring charges(33)(5,345)— 
Government grant recognition1,822 1,315 — 
MTM adjustments and settlements on hedges(19)25 
Third-party refinery sales(872)(417)(6)
Delta Private Jets adjustment— — (49)
Operating expense, adjusted$7,846 $5,004 $10,460 

56Delta Air Lines, Inc. September 2021 Form 10-Q                                 40

Item 2. MD&A - Supplemental Information
Fuel expense, adjusted and Average fuel price per gallon, adjusted

The following table shows a reconciliation of fuel expense (a GAAP measure) to fuel expense, adjusted (a non-GAAP financial measure). We adjust for MTM adjustments and settlements on hedges and the impact of Delta Private Jets for the same reasons described under the heading pre-tax income/(loss), adjusted.

Fuel expense, adjusted reconciliation
Average Price Per Gallon
Three Months Ended September 30,Three Months Ended September 30,
(in millions, except per gallon data)202120202019202120202019
Total fuel expense$1,552 $486 $2,239 $1.97 $1.25 $1.94 
Adjusted for:
MTM adjustments and settlements on hedges(19)25 (0.02)0.01 0.02 
Delta Private Jets adjustment— — (7)— — (0.01)
Total fuel expense, adjusted$1,533 $489 $2,257 $1.94 $1.25 $1.96 

Average Price Per Gallon
Nine Months Ended September 30,Nine Months Ended September 30,
(in millions, except per gallon data)202120202019202120202019
Total fuel expense$4,056 $2,453 $6,508 $2.00 $1.71 $2.03 
Adjusted for:
MTM adjustments and settlements on hedges(20)(4)(0.01)(0.01)— 
Delta Private Jets adjustment— — (22)— — (0.01)
Total fuel expense, adjusted$4,037 $2,449 $6,494 $1.99 $1.70 $2.02 


TRASM, adjusted

The following table shows a reconciliation of TRASM (a GAAP measure) to TRASM, adjusted (a non-GAAP financial measure). We adjust TRASM for the following items to determine TRASM, adjusted for the reasons described below.

Third-party refinery sales. We adjust TRASM for refinery sales to third parties to determine TRASM, adjusted because these revenues are not related to our airline segment. TRASM, adjusted therefore provides a more meaningful comparison of revenue from our airline operations tofor the rest ofsame reason described above under the airline industry.

Delta Private Jets adjustment. Because we combined Delta Private Jets with Wheels Up in January 2020, we have excludedheading operating expense, adjusted. We adjust for the impact of Delta Private Jets from 2019 results for comparability.the same reason described above under the heading pre-tax income/(loss), adjusted.

TRASM, adjusted reconciliationTRASM, adjusted reconciliation
Three Months Ended September 30,Nine Months Ended September 30,
Three Months Ended September 30,Nine Months Ended September 30,202120202019202120202019
2020201920202019
TRASM10.82 ¢16.58 ¢13.42 ¢16.94 ¢
TRASM (cents)TRASM (cents)16.93 ¢10.82 ¢16.58 ¢14.31 ¢13.42 ¢16.94 ¢
Adjusted for:Adjusted for:Adjusted for:
Third-party refinery salesThird-party refinery sales(1.47)(0.01)(0.73)(0.05)Third-party refinery sales(1.61)(1.47)(0.01)(1.53)(0.73)(0.05)
Delta Private Jets adjustmentDelta Private Jets adjustment— (0.06)— (0.07)Delta Private Jets adjustment— — (0.06)— — (0.07)
TRASM, adjustedTRASM, adjusted9.35 ¢16.51 ¢12.70 ¢16.83 ¢TRASM, adjusted15.31 ¢9.35 ¢16.51 ¢12.78 ¢12.70 ¢16.83 ¢

Delta Air Lines, Inc. September 2021 Form 10-Q                                 41

Item 2. MD&A - Supplemental Information
CASM-Ex

The following table shows a reconciliation of CASMoperating cost per available seat mile ("CASM") (a GAAP measure) to CASM-Ex (a non-GAAP financial measure). In the current period, CASM-Ex excludes restructuring charges directly related to the impact of COVID-19 and our response and CARES Actgovernment grant recognition, which, as discussed above under the heading pre-tax income/(loss)/income,, adjusted, are directly related to the impact of the COVID-19 pandemic and our response. We adjust for refinery sales to third parties for the same reason described above under the heading operating expense, adjusted. We adjust for the impact of Delta Private Jets for the same reason described above under the heading pre-tax income/(loss), adjusted. We also adjust CASM for the following items to determine CASM-Ex for the reasons described below.below:

Aircraft fuel and related taxes. The volatility in fuel prices impacts the comparability of year-over-year financial performance. The adjustment for aircraft fuel and related taxes allows investors to better understand and analyze our non-fuel costs and year-over-year financial performance.

Third-party refinery sales. We adjust CASM for refinery sales to third parties to determine CASM-Ex because these revenues are not related to our airline segment. CASM-Ex therefore provides a more meaningful comparison of revenue from our airline operations to the rest of the airline industry.

Profit sharing. We adjust for profit sharing because this adjustment allows investors to better understand and analyze our recurring cost performance and provides a more meaningful comparison of our core operating costs to the airline industry.

CASM-Ex reconciliation
Three Months Ended September 30,Nine Months Ended September 30,
202120202019202120202019
CASM (cents)12.85 ¢33.40 ¢13.85 ¢13.18 ¢25.30 ¢14.46 ¢
Adjusted for:
Restructuring charges(0.06)(18.89)— — (7.98)— 
Government grant recognition3.37 4.65 — 3.16 2.65 — 
Aircraft fuel and related taxes(2.87)(1.72)(2.96)(2.84)(2.51)(3.10)
Third-party refinery sales(1.61)(1.47)(0.01)(1.53)(0.73)(0.05)
Profit sharing— — (0.68)— — (0.60)
Delta Private Jets adjustment— — (0.05)— — (0.06)
CASM-Ex11.67 ¢15.96 ¢10.15 ¢11.96 ¢16.74 ¢10.66 ¢
Delta Private Jets adjustment. Because we combined Delta Private Jets with Wheels Up in January 2020, we have excluded the impact of Delta Private Jets from 2019 results for comparability.

Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
CASM33.40 ¢13.85 ¢25.30 ¢14.46 ¢
Less: Restructuring charges(18.89)— (7.98)— 
Less: CARES Act grant recognition4.65 — 2.65 — 
Adjusted for:
Aircraft fuel and related taxes(1.72)(2.96)(2.51)(3.10)
Third-party refinery sales(1.47)(0.01)(0.73)(0.05)
Profit sharing— (0.68)— (0.60)
Delta Private Jets adjustment— (0.05)— (0.06)
CASM-Ex15.96 ¢10.15 ¢16.74 ¢10.66 ¢
57Delta Air Lines, Inc. September 2021 Form 10-Q                                 42


Item 2. MD&A - Supplemental Information
Free Cash Flow

The following table shows a reconciliation of net cash provided by/(used in) operating activities (a GAAP measure) to free cash flow (a non-GAAP financial measure). We present free cash flow because management believes this metric is helpful to investors to evaluate the company's ability to generate cash that is available for use for debt service or general corporate initiatives. Adjustments include:

Net (redemptions)/purchases of short-term investments. Net (redemptions)/purchases of short-term investments represent the net purchase and sale activity of investments and marketable securities in the period, including gains and losses. We adjust for this activity to provide investors a better understanding of the company's free cash flow generated by our operations.

Strategic investments.investments and related. Cash flows related to our investments in and related transactions with other airlines are included in our GAAP investing activities. We adjust for this activity because it provides a more meaningful comparison to our airline industry peers.

Net cash flows related to certain airport construction projects and other. Cash flows related to certain airport construction projects are included in our GAAP operating activities and capital expenditures. We have adjusted for these items, which were primarily funded by cash restricted for airport construction, to provide investors a better understanding of the company's free cash flow and capital expenditures that are core to our operational performance in the periods shown.

Free cash flow reconciliationFree cash flow reconciliation
Three Months Ended September 30,Three Months Ended September 30,
(in millions)(in millions)20202019(in millions)202120202019
Net cash (used in)/provided by operating activities$(2,575)$2,245 
Net cash provided by/(used in) operating activitiesNet cash provided by/(used in) operating activities$151 $(2,575)$2,245 
Net cash used in investing activitiesNet cash used in investing activities(1,144)(1,125)Net cash used in investing activities(384)(1,144)(1,125)
Adjusted for:Adjusted for:Adjusted for:
Net purchases of short-term investments745 — 
Strategic investments235 81 
Net (redemptions)/purchases of short-term investmentsNet (redemptions)/purchases of short-term investments(452)745 — 
Strategic investments and relatedStrategic investments and related— 235 81 
Net cash flows related to certain airport construction projects and otherNet cash flows related to certain airport construction projects and other208 221 Net cash flows related to certain airport construction projects and other222 208 221 
Total free cash flow$(2,531)$1,422 
Free cash flowFree cash flow$(463)$(2,531)$1,422 

58Delta Air Lines, Inc. September 2021 Form 10-Q                                 43


Item 3. Market Risk
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

There have been no material changes in market risk from the information provided in "Item 7A. Quantitative and Qualitative Disclosures About Market Risk" in our Form 10-K. However, in light of the debt we have incurred since the onset of the COVID-19 pandemic, we discuss below the impact of this debt on our interest rate risk.

Interest Rate Risk

Our exposure to market risk from adverse changes in interest rates is primarily associated with our debt obligations. Market risk associated with our fixed and variable-rate debt relates to the potential reduction in fair value and negative impact to future earnings, respectively, from an increase in interest rates.

At September 30, 2020, we had $22.8 billion of fixed-rate debt and $11.1 billion of variable-rate debt. An increase of 100 basis points in average annual interest rates would have decreased the estimated fair value of our fixed-rate debt by $1.2 billion at September 30, 2020 and would have increased the annual interest expense on our variable-rate debt and variable-rate finance leases by $61 million.

The U.K. Financial Conduct Authority announced in July 2017 that it intends to no longer compel banks to submit rates for the calculation of the London interbank offered rate ("LIBOR") after 2021. To mitigate the possible impact, various regulators have proposed alternative reference rates. The effect of any discontinuation or replacement of LIBOR cannot be predicted at this time, but we believe our risk would be limited to variable-rate debt and variable-rate finance leases which utilize this rate. At September 30, 2020 we had approximately $8.0 billion of variable-rate debt and variable-rate finance leases maturing after 2021 that include provisions to update the applicable reference rate which are not expected to be materially different from LIBOR.


ITEM 4. CONTROLS AND PROCEDURES

Our management, including our Chief Executive Officer and Chief Financial Officer, performed an evaluation of our disclosure controls and procedures, which have been designed to permit us to effectively identify and timely disclose important information. Our management, including our Chief Executive Officer and Chief Financial Officer, concluded that the controls and procedures were effective as of September 30, 20202021 to ensure that material information was accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.

During the three months ended September 30, 2020,2021, we did not make any changes in our internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

"Item 3. Legal Proceedings" of our Form 10-K includes a discussion of our legal proceedings. There have been no material changes from the legal proceedings described in our Form 10-K.



59


ITEM 1A. RISK FACTORS

“Item 1A. Risk Factors” of our Form 10-K includes a discussion of our known material risk factors, other than risks that could apply to any issuer or offering. The information presented below updates, and should be read in conjunction with, the risk factors and information disclosed in our Form 10-K. Except as presented below, thereThere have been no material changes from the risk factors described in our Form 10-K.

The rapid spread of the COVID-19 virus, the persistence of the resulting pandemic and measures implemented to combat it have had, and will continue to have, a material adverse effect on our business. Moreover, the longer the pandemic persists, the more material the ultimate effects are likely to be. It is likely that there will be future negative effects that we cannot presently predict, including near term effects.

The rapid spread of COVID-19 and the persistence of the resulting pandemic, as well as the measures governments and private organizations have implemented in order to stem the spread of this pandemic, have had, and are continuing to have a material adverse effect on the demand for worldwide air travel, and consequently upon our business. Among other effects of the COVID-19 pandemic affecting air travel and our business:

In the United States, which is our primary market, the federal government has encouraged social distancing efforts and limits on gathering size. While the federal government has lifted its global advisory recommending that U.S. citizens avoid all international travel, numerous travel advisories and restrictions remain in place between the United States and specific countries;
Many foreign governments have placed restrictions or quarantines on citizens of other countries, including citizens of the U.S., flying into their countries;
State and local governments have issued travel restrictions, quarantines and advisories and health-related curfews or “shelter in place” orders which dissuade or restrict air travel;
Employers in both the public and private sectors have issued instructions to employees to work from home and/or otherwise dissuading or restricting air travel;
Business conventions and conferences, significant sporting events, concerts and similar entertainment have been, and are continuing to be, cancelled, reducing the demand for both business air travel (which drives our most profitable ticket sales) and leisure air travel;
Many popular tourist destinations have been, and remain, closed, or operations are being curtailed, reducing the demand for leisure air travel;
Travelers are discouraged from air travel to destinations where COVID-19 is particularly virulent;
Travelers have indicated they are wary of airports and commercial aircraft, where they may view the risk of contagion as increased (and contagion or virus-related deaths linked or alleged to be linked to travel on our aircraft, whether accurate or not, may injure our reputation);
Travelers may not be inclined to fly in significant numbers until widespread advances by the medical community are available;
Travelers may be dissuaded from flying due to possible enhanced COVID-19-related screening measures, which are being implemented to varying degrees and in different ways across multiple markets we serve; and
Travelers may be dissuaded from flying due to the concern that additional travel restrictions implemented between their departure and return may affect their ability to return to their homes.

These effects related to the COVID-19 pandemic are negatively impacting air travel in general, which in turn are materially adversely affecting our revenues and results of operations. Although certain of the restrictions above have begun, and may continue, to ease in some places, the ongoing pandemic, including large outbreaks and resurgences of COVID-19 in various regions, has resulted, and may continue to result, in their reinstitution. Moreover, additional currently unknown restrictions or other events dissuading air travel may occur in the future as a result of the pandemic (including possibly in the near term), lengthening the negative effects of the COVID-19 pandemic on our business.

Our operations could be negatively affected further if our employees are quarantined or sickened as a result of exposure to COVID-19, or if they are subject to additional governmental COVID-19 curfews or “shelter in place” health orders or similar restrictions. Measures restricting the ability of our airport or inflight employees to come to work may cause a further deterioration in our service or operations, all of which could negatively affect our business.

60


In response to the crisis, we are taking certain steps to mitigate the effects on our business, which themselves may have negative consequences with respect to our business and operations. For example, we have significantly reduced our flight capacity and have capped load factors on all flights that we are operating. However, the cost savings achievable with temporary capacity reductions will not completely eliminate the costs related to unused capacity.

Furthermore, we have waived air travel booking change fees to a broad extent and extended the ability to rebook that travel for up to two years in order to encourage travelers to book air travel (or not cancel already booked travel) despite the inherent uncertainty caused by the COVID-19 pandemic. Despite these efforts, we have experienced significant ticket cancellations. Cancellations, the waiver, and in many cases elimination, of change fees and other refunds have negatively affected our revenues and liquidity, and we expect such negative effects to continue.

Other cost-saving measures that we have implemented, such as deferral of nonessential maintenance, capital expenditure reductions, voluntary early retirement and separation programs, hiring freezes, facility closures, deferral of pension funding and compensation reductions for officers and work-hour reductions for other employees, or may consider in the future, will not make-up for the loss in cash as result of decreased ticket sales and cancellations and could also negatively affect our service to customers. The pandemic is also having a material adverse effect on third parties whose services we utilize, including other carriers with which we have commercial relationships (international carriers and regional carriers in the Delta Connection program) and providers of ground services at some airports, which may also negatively affect our service to customers.

We are unable to predict how long conditions related to the pandemic will persist, when widespread advances by the medical community will be available, what additional measures may be introduced by governments or private parties or what effect any such additional measures may have on air travel and our business. Furthermore, not only are the duration of the pandemic and future correlative combative measures at present unknown, the overall situation is extremely fluid, and it is impossible to predict the timing of future material changes in the situation. It therefore is impossible to predict whether any such unknown future developments will occur in the near, medium or long terms, and depending on the duration of the pandemic, such negative developments may occur over the entirety of the event.

At this time, we are also not able to predict the extent to which the COVID-19 pandemic may result in permanent changes to our customers' behavior, with such changes including but not limited to a permanent reduction in business travel as a result of increased usage of "virtual" and "teleconferencing" products and more broadly a general reluctance to travel by consumers, each of which could have a material impact on our business.

Collectively, the foregoing circumstances have had, and are continuing to have, a material adverse effect on our business, results of operations and financial condition.

The impact of the COVID-19 pandemic may also exacerbate other risks discussed in thisAir Lines, Inc. September 2021 Form 10-Q                                 in “Item 1A. Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 and in other filings we may make from time to time with the SEC.

We have a significant amount of fixed obligations and have incurred significant amounts of new debt in a short period in response to the COVID-19 pandemic. Insufficient liquidity may have a material adverse effect on our financial condition and business.

We have a significant amount of existing fixed obligations, including aircraft lease and debt financings, leases of airport property and other facilities, and other material cash obligations. In response to the effects that the COVID-19 pandemic is having on our business, we have incurred and may continue to seek significant amounts of additional liquidity through the issuance of debt securities or through bilateral and syndicated secured and/or unsecured credit facilities and through the entry into sale-leaseback transactions. In addition, we have substantial noncancelable commitments for capital expenditures.

We had approximately $21.6 billion in cash, cash equivalents, short-term investments and aggregate principal amount committed and available to be drawn under our revolving credit facilities as of September 30, 2020; however, our future liquidity could be negatively affected by the risk factors discussed in this Form 10-Q, in “Item 1A. Risk Factors” of our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 and in other filings we may make from time to time with the SEC. If our liquidity is materially diminished, we might not be able to timely pay our leases and debts or comply with certain financial covenants in our financing and credit card processing agreements or with other material provisions of our contractual obligations.

61


Agreements governing our debt, including our credit facilities and our SkyMiles financing agreements, include financial and other covenants. Certain of these covenants impose restrictions on our business, and failure to comply with any of the covenants in these agreements could result in events of default.

Our debt agreements contain various affirmative, negative and financial covenants, including our credit facilities and our SkyMiles financing agreements, each of which contains a minimum liquidity covenant. Certain of our debt agreements also contain collateral coverage ratios, and our SkyMiles financing agreements contain a debt service coverage ratio. A decline in these coverage ratios, including due to factors that are not under our control, could under certain circumstances require us to post additional collateral or trigger an early amortization event. Our SkyMiles financing agreements also restrict our ability to, among other things, change the policies and procedures of the SkyMiles program in a manner that would reasonably be expected to materially impair repayment of our SkyMiles debt.

Complying with certain of the covenants in our debt agreements and other restrictive covenants that may be contained in any future debt agreements could limit our ability to operate our business and to take advantage of business opportunities that are in Delta’s long-term interest. The terms of any future indebtedness we may incur could include more restrictive covenants.

While the covenants in our debt agreements are subject to important exceptions and qualifications, if we fail to comply with them and are unable to obtain a waiver or amendment, refinance the indebtedness subject to these covenants or take other mitigating actions, an event of default would result. These arrangements also contain other events of default customary for such financings. If an event of default were to occur, the lenders and noteholders could, among other things, declare outstanding amounts due and payable and where applicable and subject to the terms of relevant collateral agreements, repossess collateral, which may include aircraft or other valuable assets. In addition, an event of default or declaration of acceleration under one facility or indenture could result in an event of default under other of our financing agreements. The acceleration of significant amounts of debt could require us to renegotiate, repay or refinance the obligations under our financing arrangements.

Our significant investments in airlines in other parts of the world and the commercial relationships that we have with those carriers may not produce the returns or results we expect.

An important part of our strategy to expand our global network has been to make significant investments in airlines in other parts of the world and expand our commercial relationships with these carriers, including through contractual joint venture arrangements. We expect to continue exploring ways to expand and deepen our alliance relationships with other carriers as part of our global business strategy. These investments and relationships involve significant challenges and risks, including that we may not realize a satisfactory return on our investment or that they may not generate the expected financial results. We are dependent on these other carriers for significant aspects of our network in the regions in which they operate. While we work closely with these carriers, we do not have control over their operations or business methods, and to the extent their actions have a significant adverse effect on our operations, our results of operations could be materially adversely affected. Additionally, if the operations of any of these carriers are impacted over an extended period, those operational impacts could adversely affect the services we provide to our customers, and our results of operations could be materially adversely affected.

The COVID-19 pandemic has significantly impacted the operations of our airline partners. These carriers have incurred significant financial losses as a result of the pandemic, and some have been or may be forced to seek protection under applicable bankruptcy laws. For example, since the onset of the pandemic, LATAM Airlines and Grupo Aeroméxico filed voluntary proceedings to reorganize under Chapter 11 of the United States bankruptcy code, Virgin Australia entered voluntary administration in Australia seeking to recapitalize its business, and Virgin Atlantic undertook a voluntary recapitalization process in the U.K. and instituted ancillary proceedings in support of that process in the U.S. The effects of the COVID-19 pandemic, along with these actions, have adversely impacted our equity investments in certain of these carriers, and similar actions by other foreign airline partners could adversely impact our equity investments in those carriers, potentially leading to reduced influence over those carriers, and impairments or other write-downs of assets associated with them. If any airline partners seeking to restructure are unable to do so successfully, our business and results of operations could be materially adversely affected.

In certain circumstances, we also may be subject to consequences of the failure of these carriers to comply with laws and regulations, including U.S. laws to which they may be subject. For example, we may be subject to consequences from improper behavior of our joint venture partners, including for failure to comply with anti-corruption laws such as the U.S. Foreign Corrupt Practices Act. Such a result could have a material adverse effect on our operating results.
6244


ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The following table presents information with respect to purchases of common stock we made during the September 20202021 quarter. In March 2020, we suspended our share repurchase program due to the impact of the COVID-19 pandemic and are restricted from conducting share repurchases through the September 2021 quarter under the CARES Act and certain of our debt agreements. Therefore, there were no shares repurchased in the September 2020 quarter pursuant to our $5 billion share repurchase program.

The table reflects shares withheld from employees to satisfy certain tax obligations due in connection with grants of stock under the Delta Air Lines, Inc. Performance Compensation Plan (the "Plan"). The Plan provides for the withholding of shares to satisfy tax obligations. It does not specify a maximum number of shares that can be withheld for this purpose. The shares of common stock withheld to satisfy tax withholding obligations may be deemed to be "issuer purchases" of shares that are required to be disclosed pursuant to this Item.
PeriodTotal Number of Shares PurchasedAverage Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsApproximate Dollar Value (in millions) of Shares That May
Yet be Purchased Under the
Plan or Programs
July 20203,192 $27.33 3,192 $730 
August 202016,371 $25.65 16,371 $730 
September 202019,524 $30.66 19,524 $730 
Total39,087 39,087 

Shares purchased / withheld from employee awards during the September 2021 quarter
PeriodTotal Number of Shares PurchasedAverage Price Paid Per ShareTotal Number of Shares Purchased as Part of Publicly Announced PlansApproximate Dollar Value (in millions) of Shares That May
Yet be Purchased Under the
Plan
July 202111,558 $44.50 11,558 $— 
August 20212,562 $40.19 2,562 $— 
September 20217,652 $43.03 7,652 $— 
Total21,772 21,772 


In connection with funding that we received under the CARES Act payroll support program, as described further in Note 2 of the Notes to the Condensed Consolidated Financial Statements, we issued warrants to acquire 862,239 shares of Delta common stock in the September 2020 quarter to the U.S. Department of Treasury under an exemption from registration pursuant to Section 4(a)(2) of the Securities Act of 1933, as amended.
63Delta Air Lines, Inc. September 2021 Form 10-Q                                 45


ITEM 6. EXHIBITS
(a) Exhibits
Notes to Exhibits:

Any representations and warranties of a party set forth in any agreement (including all exhibits and schedules thereto) filed with this Quarterly Report on Form 10-Q have been made solely for the benefit of the other party to the agreement. Some of those representations and warranties were made only as of the date of the agreement or such other date as specified in the agreement, may be subject to a contractual standard of materiality different from what may be viewed as material to stockholders, or may have been used for the purpose of allocating risk between the parties rather than establishing matters as facts. Such agreements are included with this filing only to provide investors with information regarding the terms of the agreements, and not to provide investors with any other factual or disclosure information regarding the registrant or its business.

Delta is not filing any instruments evidencing any indebtedness where the total amount of securities authorized under any single such instrument does not exceed 10% of the total assets of Delta and its subsidiaries on a consolidated basis. Copies of such instruments will be furnished to the Securities and Exchange Commission upon request.

10.1(a)10.1     Amendment No 11,No. 4 dated as of July 30, 2020August 20, 2021 to Airbus A330-900 Aircraft and A350-900A321 NEO Aircraft Purchase Agreement, dated as of November 24, 2014December 15, 2017 between Delta and Airbus S.A.S. and Delta Air Lines, Inc. (“*Amendment No. 4”)*
10.1(b)10.2     Amended and Restated Letter Agreement Agreements No. 1, dated as of July 30, 2020, relating3 related to Airbus A330-900 Aircraft and A350-900 Aircraft Purchase AgreementAmendment No. 4 dated as of November 24, 2014**
10.1(c)        Amended and Restated Letter Agreement No. 4, dated as of July 30, 2020, relating to Airbus A330-900 Aircraft and A350-900 Aircraft Purchase Agreement dated as of November 24, 2014**
10.2(a)        Amendment No. 2, dated as of July 30, 2020 to Airbus A321neo Aircraft Purchase Agreement, dated as of December 15, 2017 between Delta and Airbus S.A.S.**
10.2(b)        Amended and Restated Letter Agreement No. 1, dated as of July 30, 2020, relating to Airbus A321neo Aircraft Purchase Agreement, dated as of December 15, 2017 between Delta and Airbus S.A.S.**
10.3        Term Loan Credit and Guaranty Agreement, dated as of September 23, 2020, among Delta, SMIP, the guarantors party theretoAugust 20, Barclays Bank PLC, as administrative agent, U.S. Bank National Association, as collateral administrator, and the lenders party thereto (filed as Exhibit 10.1 to Delta's Current Report on Form 8-K filed with the Securities and Exchange Commission on September 25, 2020)*2021*
15    Letter from Ernst & Young LLP regarding unaudited interim financial information
31.1    Certification by Delta's Chief Executive Officer with respect to Delta's Quarterly Report on Form 10-Q for the quarterly period ended September 30, 20202021
31.2    Certification by Delta's Executive Vice President and Chief Financial Officer with respect to Delta's Quarterly Report on Form 10-Q for the quarterly period ended September 30, 20202021
32    Certification pursuant to Section 1350 of Chapter 63 of Title 18 of the United States Code by Delta's Chief Executive Officer and Executive Vice President and Chief Financial Officer with respect to Delta's Quarterly Report on Form 10-Q for the quarterly period ended September 30, 20202021
101.INS    Inline XBRL Instance Document - The instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document.
101.SCH    Inline XBRL Taxonomy Extension Schema Document
101.CAL    Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF    Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB    Inline XBRL Taxonomy Extension Labels Linkbase Document
101.PRE    Inline XBRL Taxonomy Extension Presentation Linkbase Document
104    The cover page from this Quarterly Report on Form 10-Q for the quarter ended September 30, 2020,2021, formatted in Inline XBRL (included in Exhibit 101)
*Incorporated by reference_______________
**Portions of this exhibit have been redacted pursuant to item 601(b)(10)(iv) of Regulation S-K.
64Delta Air Lines, Inc. September 2021 Form 10-Q                                 46


SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
Delta Air Lines, Inc.
(Registrant)
/s/ William C. Carroll
William C. Carroll
Senior Vice President - Finance and Controller
(Principal Accounting Officer)
October 13, 20202021

65Delta Air Lines, Inc. September 2021 Form 10-Q                                 47