Table of Contents
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
    SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended June 30, 2023March 31, 2024
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
    SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to                     
Commission file number 1-5975
HUMANA INC.
(Exact name of registrant as specified in its charter)
Delaware61-0647538
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
500 West Main Street
Louisville, Kentucky 40202
(Address of principal executive offices, including zip code)
(502) 580-1000
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common stock, $0.16 2/3 par valueHUMNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”,filer,” “smaller reporting company”company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes      No  
Indicate the number of shares outstanding of each of the issuer’s classes of common stock as of the latest practicable date.
Class of Common StockOutstanding at June 30, 2023March 31, 2024
$0.16 2/3 par value123,906,750120,500,635 shares


Table of Contents
Humana Inc.
FORM 10-Q
JUNE 30, 2023MARCH 31, 2024
INDEX
 Page
Part I: Financial Information
Item 1.Financial Statements
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.
Certifications



Humana Inc.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
June 30,
2023
December 31, 2022
(in millions, except share amounts)
March 31,
2024
March 31,
2024
December 31, 2023
(in millions, except share amounts)(in millions, except share amounts)
ASSETSASSETS
Current assets:Current assets:
Current assets:
Current assets:
Cash and cash equivalents
Cash and cash equivalents
Cash and cash equivalentsCash and cash equivalents$16,214 $5,061 
Investment securitiesInvestment securities15,251 13,881 
Receivables, net of allowances of $72 in 2023
and $70 in 2022
1,429 1,674 
Receivables, net of allowances of $85 in 2024
and $88 in 2023
Other current assetsOther current assets5,865 5,567 
Total current assets
Total current assets
Total current assetsTotal current assets38,759 26,183 
Property and equipment, netProperty and equipment, net3,309 3,221 
Long-term investment securitiesLong-term investment securities389 380 
Equity method investmentsEquity method investments733 749 
GoodwillGoodwill9,539 9,142 
Other long-term assetsOther long-term assets3,726 3,380 
Total assetsTotal assets$56,455 $43,055 
Total assets
Total assets
LIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:Current liabilities:
Current liabilities:
Current liabilities:
Benefits payable
Benefits payable
Benefits payableBenefits payable$10,304 $9,264 
Trade accounts payable and accrued expensesTrade accounts payable and accrued expenses8,118 5,238 
Book overdraftBook overdraft457 298 
Unearned revenuesUnearned revenues7,378 286 
Short-term debtShort-term debt2,022 2,092 
Total current liabilitiesTotal current liabilities28,279 17,178 
Total current liabilities
Total current liabilities
Long-term debtLong-term debt9,722 9,034 
Other long-term liabilitiesOther long-term liabilities1,563 1,473 
Total liabilitiesTotal liabilities39,564 27,685 
Total liabilities
Total liabilities
Commitments and Contingencies (Note 13)
Commitments and Contingencies (Note 13)
Commitments and Contingencies (Note 13)
Stockholders’ equity:Stockholders’ equity:
Preferred stock, $1 par; 10,000,000 shares authorized; none issuedPreferred stock, $1 par; 10,000,000 shares authorized; none issued— — 
Common stock, $0.16 2/3 par; 300,000,000 shares authorized;
198,690,082 shares issued at June 30, 2023 and 198,666,598 shares issued at December 31, 2022
33 33 
Preferred stock, $1 par; 10,000,000 shares authorized; none issued
Preferred stock, $1 par; 10,000,000 shares authorized; none issued
Common stock, $0.16 2/3 par; 300,000,000 shares authorized;
198,690,593 shares issued at March 31, 2024 and 198,690,082 shares issued at December 31, 2023
Capital in excess of par valueCapital in excess of par value3,313 3,246 
Retained earningsRetained earnings27,468 25,492 
Accumulated other comprehensive lossAccumulated other comprehensive loss(1,226)(1,304)
Treasury stock, at cost, 74,783,332 shares at June 30, 2023 and
73,691,955 shares at December 31, 2022
(12,754)(12,156)
Treasury stock, at cost, 78,189,958 shares at March 31, 2024 and
76,465,862 shares at December 31, 2023
Total stockholders' equityTotal stockholders' equity16,834 15,311 
Noncontrolling interestsNoncontrolling interests57 59 
Total equityTotal equity16,891 15,370 
Total liabilities and equityTotal liabilities and equity$56,455 $43,055 

See accompanying notes to condensed consolidated financial statements.

3


Humana Inc.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(Unaudited)
 
Three months ended June 30,Six months ended June 30,
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
2023202220232022 20242023
(in millions, except per share results) (in millions, except per share results)
Revenues:Revenues:
Premiums
Premiums
PremiumsPremiums$25,495 $22,266 $51,045 $44,969 
ServicesServices978 1,349 1,977 2,613 
Investment incomeInvestment income274 47 467 50 
Total revenuesTotal revenues26,747 23,662 53,489 47,632 
Operating expenses:Operating expenses:
Benefits
Benefits
BenefitsBenefits22,009 19,099 43,867 38,724 
Operating costsOperating costs3,111 3,173 6,090 6,059 
Depreciation and amortizationDepreciation and amortization191 175 377 345 
Total operating expensesTotal operating expenses25,311 22,447 50,334 45,128 
Income from operationsIncome from operations1,436 1,215 3,155 2,504 
Interest expenseInterest expense120 101 233 191 
Interest expense
Interest expense
Other expense (income), netOther expense (income), net54 (8)46 (29)
Income before income taxes and equity in net lossesIncome before income taxes and equity in net losses1,262 1,122 2,876 2,342 
Provision for income taxesProvision for income taxes296 427 655 713 
Equity in net (losses) earnings(10)(27)(2)
Equity in net losses
Net incomeNet income$956 $697 $2,194 $1,627 
Net loss (income) attributable to noncontrolling interests(1)(1)
Net loss attributable to noncontrolling interests
Net income attributable to HumanaNet income attributable to Humana$959 $696 $2,198 $1,626 
Basic earnings per common shareBasic earnings per common share$7.70 $5.50 $17.62 $12.83 
Diluted earnings per common shareDiluted earnings per common share$7.66 $5.48 $17.54 $12.77 
See accompanying notes to condensed consolidated financial statements.

4


Humana Inc.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)
Three months ended June 30,Six months ended June 30,
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
2023202220232022 20242023
(in millions) (in millions)
Net income attributable to HumanaNet income attributable to Humana$959 $696 $2,198 $1,626 
Other comprehensive income (loss):Other comprehensive income (loss):
Change in gross unrealized investment gains (losses)(137)(623)51 (1,392)
Change in gross unrealized investment (losses) gains
Change in gross unrealized investment (losses) gains
Change in gross unrealized investment (losses) gains
Effect of income taxesEffect of income taxes31 144 (12)320 
Total change in unrealized investment gains (losses), net of tax(106)(479)39 (1,072)
Reclassification adjustment for net realized losses (gains)(8)— 53 (27)
Total change in unrealized investment (losses) gains, net of tax
Reclassification adjustment for net realized (gains) losses
Effect of income taxesEffect of income taxes— (14)
Total reclassification adjustment, net of taxTotal reclassification adjustment, net of tax(7)— 39 (21)
Other comprehensive income (loss), net of tax(113)(479)78 (1,093)
Other comprehensive (loss) income, net of tax
Comprehensive income attributable to HumanaComprehensive income attributable to Humana$846 $217 $2,276 $533 
Comprehensive income attributable to Humana
Comprehensive income attributable to Humana
See accompanying notes to condensed consolidated financial statements.

5


Humana Inc.
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Unaudited)
Common StockCapital In
Excess of
Par Value
Retained
Earnings
Accumulated
Other
Comprehensive
Loss
Treasury
Stock
Total Stockholders' EquityNoncontrolling InterestsTotal
Equity
Common StockCapital In
Excess of
Par Value
Retained
Earnings
Accumulated
Other
Comprehensive
Income (Loss)
Treasury
Stock
Total Stockholders' EquityNoncontrolling InterestsTotal
Equity
Issued
Shares
Amount
(dollars in millions, share amounts in thousands)
Three months ended June 30, 2023
Balances, March 31, 2023198,667 $33 $3,262 $26,619 $(1,113)$(12,224)$16,577 $57 $16,634 
(dollars in millions, share amounts in thousands)
(dollars in millions, share amounts in thousands)
(dollars in millions, share amounts in thousands)
Three months ended March 31, 2024Three months ended March 31, 2024
Balances, December 31, 2023
Net incomeNet income959 959 (3)956 
Distribution from noncontrolling interest holders, netDistribution from noncontrolling interest holders, net
Other comprehensive loss
Other comprehensive loss
Other comprehensive lossOther comprehensive loss(113)(113)(113)
Common stock repurchasesCommon stock repurchases— (534)(534)(534)
Dividends and dividend
equivalents
Dividends and dividend
equivalents
— (110)(110)(110)
Stock-based compensationStock-based compensation51 51 51 
Restricted stock unit vestingRestricted stock unit vesting23 — (3)— — 
Stock option exercises— — 
Balances, June 30, 2023198,690 $33 $3,313 $27,468 $(1,226)$(12,754)$16,834 $57 $16,891 
Three months ended June 30, 2022
Balances, March 31, 2022198,649 $33 $3,103 $23,915 $(572)$(11,160)$15,319 $23 $15,342 
Balances, March 31, 2024
Balances, March 31, 2024
Balances, March 31, 2024
Three months ended March 31, 2023
Three months ended March 31, 2023
Three months ended March 31, 2023
Balances, December 31, 2022
Net incomeNet income696 696 697 
Distribution to noncontrolling interest holders, net(4)(4)
Distribution from noncontrolling interest holders, net
Other comprehensive loss(479)(479)(479)
Acquisition
Acquisition
Acquisition
Other comprehensive income
Common stock repurchasesCommon stock repurchases— (4)(4)(4)
Dividends and dividend
equivalents
Dividends and dividend
equivalents
— (100)(100)(100)
Stock-based compensationStock-based compensation50 50 50 
Restricted stock unit vestingRestricted stock unit vesting18 — (4)— — 
Stock option exercisesStock option exercises— — 
Balances, June 30, 2022198,667 $33 $3,153 $24,511 $(1,051)$(11,156)$15,490 $20 $15,510 
Balances, March 31, 2023
See accompanying notes to condensed consolidated financial statements.
6


 Common StockCapital In
Excess of
Par Value
Retained
Earnings
Accumulated
Other
Comprehensive
Income (loss)
Treasury
Stock
Total Stockholders' EquityNoncontrolling InterestsTotal
Stockholders’
Equity
 Issued
Shares
Amount
(dollars in millions, share amounts in thousands)
Six months ended June 30, 2023
Balances, December 31, 2022198,667 $33 $3,246 $25,492 $(1,304)$(12,156)$15,311 $59 $15,370 
Net income2,198 2,198 (4)2,194 
Distribution from noncontrolling interest holders, net— 
Acquisition— (5)(5)
Other comprehensive income78 78 78 
Common stock repurchases— (628)(628)(628)
Dividends and dividend
   equivalents
— (222)(222)(222)
Stock-based compensation89 89 89 
Restricted stock unit vesting23 — (27)27 — — 
Stock option exercises— — 
Balances, June 30, 2023198,690 $33 $3,313 $27,468 $(1,226)$(12,754)$16,834 $57 $16,891 
Six months ended June 30, 2022
Balances, December 31, 2021198,649 $33 $3,082 $23,086 $42 $(10,163)$16,080 $23 $16,103 
Net income1,626 1,626 1,627 
Distribution to noncontrolling interest holders, net— (4)(4)
Other comprehensive loss(1,093)(1,093)(1,093)
Common stock repurchases— (1,028)(1,028)(1,028)
Dividends and dividend
   equivalents
— (201)(201)(201)
Stock-based compensation93 93 93 
Restricted stock unit vesting18 — (28)28 — — 
Stock option exercises— — 13 13 
Balances, June 30, 2022198,667 $33 $3,153 $24,511 $(1,051)$(11,156)$15,490 $20 $15,510 
    


7
6


Humana Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
For the six months ended June 30, For the three months ended March 31,
20232022 20242023
(in millions) (in millions)
Cash flows from operating activitiesCash flows from operating activities
Net incomeNet income$2,194 $1,627 
Net income
Net income
Adjustments to reconcile net income to net cash provided by
operating activities:
Adjustments to reconcile net income to net cash provided by
operating activities:
Loss on investment securities, net45 137 
(Gain) loss on investment securities, net
(Gain) loss on investment securities, net
(Gain) loss on investment securities, net
Equity in net losses
Equity in net losses
Equity in net lossesEquity in net losses27 
Stock-based compensationStock-based compensation89 93 
DepreciationDepreciation410 369 
AmortizationAmortization34 45 
Impairment on property and equipment— 140 
Deferred income taxes— 167 
Impairment of property and equipment
Changes in operating assets and liabilities, net of effect of
businesses acquired and disposed:
Changes in operating assets and liabilities, net of effect of
businesses acquired and disposed:
Changes in operating assets and liabilities, net of effect of
businesses acquired and disposed:
Changes in operating assets and liabilities, net of effect of
businesses acquired and disposed:
Receivables
Receivables
ReceivablesReceivables269 (1,733)
Other assetsOther assets(1,141)(655)
Benefits payableBenefits payable978 1,361 
Other liabilitiesOther liabilities(170)(333)
Unearned revenuesUnearned revenues7,092 10 
OtherOther36 31 
Net cash provided by operating activitiesNet cash provided by operating activities9,863 1,261 
Cash flows from investing activitiesCash flows from investing activities
Acquisitions, net of cash and cash equivalents acquiredAcquisitions, net of cash and cash equivalents acquired(189)(167)
Acquisitions, net of cash and cash equivalents acquired
Acquisitions, net of cash and cash equivalents acquired
Purchases of property and equipment, netPurchases of property and equipment, net(487)(574)
Purchases of investment securitiesPurchases of investment securities(2,737)(3,239)
Proceeds from maturities of investment securitiesProceeds from maturities of investment securities577 947 
Proceeds from sales of investment securitiesProceeds from sales of investment securities811 1,363 
Net cash used in investing activitiesNet cash used in investing activities(2,025)(1,670)
Cash flows from financing activitiesCash flows from financing activities
Receipts from contract deposits, netReceipts from contract deposits, net3,510 3,076 
Receipts from contract deposits, net
Receipts from contract deposits, net
Proceeds from issuance of senior notes, netProceeds from issuance of senior notes, net1,215 744 
Repayments of senior notesRepayments of senior notes(349)— 
Repayments from issuance of commercial paper, net238 (418)
Repayments of commercial paper, net
Repayment of term loan
Repayment of term loan
Repayment of term loanRepayment of term loan(500)— 
Debt issue costsDebt issue costs(4)(2)
Change in book overdraftChange in book overdraft159 65 
Common stock repurchasesCommon stock repurchases(623)(1,028)
Dividends paidDividends paid(211)(191)
OtherOther(120)(11)
Net cash provided by financing activitiesNet cash provided by financing activities3,315 2,235 
Increase in cash and cash equivalentsIncrease in cash and cash equivalents11,153 1,826 
Cash and cash equivalents at beginning of periodCash and cash equivalents at beginning of period5,061 3,394 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$16,214 $5,220 





8
7


Humana Inc.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS—(Continued)
(Unaudited)
For the six months ended June 30,
20232022
(in millions)
For the three months ended March 31,For the three months ended March 31,
202420242023
(in millions)(in millions)
Supplemental cash flow disclosures:Supplemental cash flow disclosures:
Interest payments
Interest payments
Interest paymentsInterest payments$175 $171 
Income tax payments, netIncome tax payments, net$681 $373 
Details of businesses acquired in purchase transactions:Details of businesses acquired in purchase transactions:
Fair value of assets acquired, net of cash and cash equivalents acquired
Fair value of assets acquired, net of cash and cash equivalents acquired
Fair value of assets acquired, net of cash and cash equivalents acquiredFair value of assets acquired, net of cash and cash equivalents acquired$346 $190 
Less: Fair value of liabilities assumedLess: Fair value of liabilities assumed(162)(23)
Less: Noncontrolling interests acquiredLess: Noncontrolling interests acquired— 
Cash paid for acquired businesses, net of cash and cash equivalents acquiredCash paid for acquired businesses, net of cash and cash equivalents acquired$189 $167 
Cash paid for acquired businesses, net of cash and cash equivalents acquired
Cash paid for acquired businesses, net of cash and cash equivalents acquired
See accompanying notes to condensed consolidated financial statements.
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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

1. BASIS OF PRESENTATION AND SIGNIFICANT EVENTS
The accompanying unaudited condensed consolidated financial statements are presented in accordance with generally accepted accounting principles for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the disclosures normally required by accounting principles generally accepted in the United States of America, or GAAP, or those normally made in an Annual Report on Form 10-K. The year-end condensed consolidated balance sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. For further information, the reader of this Form 10-Q should refer to our Form 10-K for the year ended December 31, 2022,2023, that was filed with the Securities and Exchange Commission, or the SEC, on February 16, 2023.15, 2024. We refer to this Form 10-K as the “2022“2023 Form 10-K” in this document. References throughout this document to “we,” “us,” “our,” “Company,” and “Humana” mean Humana Inc. and its subsidiaries.
The preparation of our condensed consolidated financial statements in accordance with GAAP requires us to make estimates and assumptions that affect the amounts reported in the unaudited condensed consolidated financial statements and accompanying notes. The areas involving the most significant use of estimates are the estimation of benefits payable, the impact of risk adjustment provisions related to our Medicare contracts, the valuation and related impairment recognition of investment securities, and the valuation and related impairment recognition of long-lived assets, including goodwill and indefinite-lived intangible assets. These estimates are based on knowledge of current events and anticipated future events, and accordingly, actual results may ultimately differ materially from those estimates. For additional information regarding accounting policies considered in preparing our consolidated financial statements, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.
The financial information has been prepared in accordance with our customary accounting practices and has not been audited. In our opinion, the information presented reflects all adjustments necessary for a fair statement of interim results. All such adjustments are of a normal and recurring nature.
Employer Group Commercial Medical Products Business Exit

In February 2023, we announced our planned exit from the Employer Group Commercial Medical Products business, which includes all fully insured, self-funded and Federal Employee Health Benefit medical plans, as well as associated wellness and rewards programs. No other Humana health plan offerings are materially affected. Following a strategic review, we determined the Employer Group Commercial Medical Products business was no longer positioned to sustainably meet the needs of commercial members over the long term or support our long-term strategic plans. The exit from this line of business will be phased over the 18 to 24 months following our February 2023 announcement.

Value Creation InitiativesInitiatives
DuringBeginning in 2022, in order to create capacity to fund growth and investment in our Medicare Advantage business and further expansion of our healthcare services capabilities, in 2023, we committed to drive additional value for the enterprise through cost saving, productivity initiatives, and value acceleration from previous investments. As a result of these initiatives, during the second quarter of 2022, we recorded charges, of $203 million. These charges primarily relate to $140 million in asset impairments, including software and abandonment, and $21of $29 million for the three months ended March 31, 2024 within operating costs in the consolidated statements of severance charges in connection with workforce optimization. The remainder of the charges primarily relate to external consulting fees.income. These charges were recorded at the corporate level and not allocated to the segments. There were no recurringWe expect to incur additional charges in 2023.
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Tablethrough the end of Contents


Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
COVID-19
The emergence and spread of2024. We did not record any charges for the novel coronavirus, or COVID-19, beginning in the first quarter of 2020 has impacted our business. During periods of increased incidences of COVID-19, a reduction in non-COVID-19 hospital admissions for non-emergent and elective medical care have resulted in lower overall healthcare system utilization. At the same time, COVID-19 treatment and testing costs increased utilization. During 2022, we experienced lower overall utilization of the healthcare system than anticipated, as the reduction in COVID-19 utilization following the increased incidence associated with the Omicron variant outpaced the increase in non-COVID-19 utilization. The significant disruption in utilization during 2020 also impacted our ability to implement clinical initiatives to manage health care costs and chronic conditions of our members, and appropriately document their risk profiles, and, as such, significantly affected our 2021 revenue under the risk adjustment payment model for Medicare Advantage plans. Finally, changes in utilization patterns and actions taken in 2021 as a result of the COVID-19 pandemic, including the suspension of certain financial recovery programs for a period of time and shifting the timing of claim payments and provider capitation surplus payments, impacted our claim reserve development and operating cash flows for 2021.
The COVID-19 National Emergency declared in 2020 was terminated on April 10, 2023 and the Public Health Emergency expired on May 11,three months ended March 31, 2023.
Revenue Recognition
Our revenues include premiums and services revenue. Services revenue includes administrative service fees that are recorded based upon established per member per month rates and the number of members for the month and are recognized as services are provided for the month. Additionally, services revenue includes net patient services revenue that are recorded based upon established billing rates, less allowances for contractual adjustments, and are

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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
recognized as services are provided. For additional information regarding our revenues, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K. For additional information regarding disaggregation of revenue by segment and type, refer to Note 14 to the unaudited Condensed Consolidated Financial Statements included in Part I, Item 1, "Financial Statements" of this Form 10-Q.
At June 30, 2023,March 31, 2024, accounts receivable related to services were $311$390 million. For the three and six months ended June 30, 2023,March 31, 2024, we had no material bad-debt expense and there were no material contract assets, contract liabilities or deferred contract costs recorded on the condensed consolidated balance sheet at June 30, 2023.March 31, 2024.
For the three and six months ended June 30, 2023,March 31, 2024, services revenue recognized from performance obligations related to prior periods, such as due to changes in transaction price, was not material. Further, services revenue expected to be recognized in any future year related to remaining performance obligations was not material.

2. RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS
Accounting Pronouncements Effective in Future Periods
In November 2020,December 2023, the FASB issued Accounting Standards Update No. 2020-11, Financial Services—Insurance (Topic 944): Effective Date2023-07, Segment Reporting — Improvements to Reportable Segment Disclosures. The new guidance requires incremental disclosures related to a public entity’s reportable segments but does not change the definition of a segment, the method for determining segments, or the criteria for aggregating operating segments into reportable segments. The new guidance requires a public entity to disclose its significant segment expense categories and Early Application (“ASU 2020-11”).amounts for each reportable segment. The amendments in ASU 2020-11 make changes tonew guidance will be effective for us beginning with our annual 2024 year-end financial statements. We are currently evaluating the effective date and early application ofimpact on our segment information footnote disclosures.

In December 2023, the FASB issued Accounting Standards Update No. 2018-12, Financial Services—Insurance2023-09 — Income Taxes (Topic 944)740): Targeted Improvements to the Accounting for Long-Duration Contracts (“ASU 2018-12”), which was issued in November 2018. The amendments in ASU 2020-11 have extended the original effective date by one year, and now the amendments are required for our interim and annual reporting periods beginning after December 15, 2022.Income Tax Disclosures. The new guidance relates to accounting for long-duration contractsrequires significant additional disclosures about income taxes, primarily focused on the disclosure of insurers which revises key elements of the measurement models and disclosure requirements for long-duration contracts issued by insurers, including the amortization of deferred contract acquisition costsincome taxes paid and the measurement of liabilities for future policy benefits using current, rather than locked-in, assumptions.rate reconciliation table. The new guidance limited to our Medicare Supplement product which represents less than 1% of consolidated premiums and services revenue, becamerequires prospective application (with retrospective application permitted). The new guidance will be effective for us beginning January 1, 2023 and is to be applied to contracts in force onwith our annual 2025 year-end financial statements, with early adoption permitted. We are currently evaluating the basis of their existing carrying value amounts at the beginning of the earliest period presented. The adoption of the new standard in 2023 did not have a material impact on our consolidated results of operations, financial position or cash flows.
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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
There are no other recently issued accounting standards that apply to us or that are expected to have a material impact on our results of operations, financial condition, or cash flows.

3. ACQUISITIONS AND DIVESTITURES
On August 11, 2022, we completed the sale of a 60% interest in Gentiva, formerly Kindred, Hospice to Clayton, Dubilier & Rice, or CD&R, for cash proceeds of approximately $2.7 billion, net of cash disposed, including debt repayments from Gentiva Hospice to Humana of $1.9 billion. In connection with the sale we recognized a pre-tax gain, net of transaction costs, of $237 million. For the three and six months ended June 30, 2022, the accompanying condensed consolidated statement of income includes revenues related to Gentiva Hospice of $399 million and $781 million, respectively, and pretax earnings of $64 million and $126 million, respectively.
During the first quarter of 2024 and 2023, and 2022,respectively, we acquired various health and wellness related businesses which, individually or in the aggregate, have not had a material impact on our results of operations, financial condition, or cash flows. The results of operations and financial condition of these businesses acquired in the first quarter of 2024 and 2023, and 2022respectively, have been included in our condensed consolidated statements of income and condensed consolidated balance sheets from the respective acquisition dates. Acquisition-related costs recognized in 2023the first quarter of 2024 and 20222023, were not material to our results of operations. For asset acquisitions, the goodwill acquired is partially amortizable as deductible expenses for tax purposes. The pro forma financial information assuming the acquisitions had occurred as of the beginning of the calendar year prior to the year of acquisition, as well as the revenues and earnings generated during the yearquarter of acquisition, were not material for disclosure purposes.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
4. INVESTMENT SECURITIES
Investment securities classified as current and long-term were as follows at June 30, 2023March 31, 2024 and December 31, 2022,2023, respectively:
Amortized
Cost
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
(in millions)
(in millions)
June 30, 2023
March 31, 2024
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and agency obligations
U.S. Treasury and agency obligations
U.S. Treasury and agency obligationsU.S. Treasury and agency obligations$1,807 $— $(65)$1,742 
Mortgage-backed securitiesMortgage-backed securities3,961 (468)3,494 
Tax-exempt municipal securitiesTax-exempt municipal securities793 — (31)762 
Mortgage-backed securities:Mortgage-backed securities:
ResidentialResidential470 — (75)395 
Residential
Residential
CommercialCommercial1,551 — (160)1,391 
Asset-backed securitiesAsset-backed securities1,894 — (67)1,827 
Corporate debt securitiesCorporate debt securities6,754 12 (737)6,029 
Total debt securitiesTotal debt securities$17,230 $13 $(1,603)15,640 
Common stock— 
Total investment securities$15,640 
December 31, 2022
December 31, 2023
December 31, 2023
December 31, 2023
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and agency obligations
U.S. Treasury and agency obligations
U.S. Treasury and agency obligationsU.S. Treasury and agency obligations$1,093 $$(55)$1,039 
Mortgage-backed securitiesMortgage-backed securities3,697 (471)3,230 
Tax-exempt municipal securitiesTax-exempt municipal securities765 — (37)728 
Mortgage-backed securities:Mortgage-backed securities:
ResidentialResidential477 — (76)401 
Residential
Residential
CommercialCommercial1,554 — (155)1,399 
Asset-backed securitiesAsset-backed securities1,809 (79)1,731 
Corporate debt securitiesCorporate debt securities6,551 (828)5,726 
Total debt securitiesTotal debt securities$15,946 $$(1,701)14,254 
Common stock
Total investment securities$14,261 
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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
We heldown certain corporate debt securities of Gentiva Hospice at June 30, 2023 with amortized costHospice. The book value and fair value of approximately $281are $379 million and $292$397 million, respectively.respectively, at March 31, 2024. The book value and fair value were $379 million and $398 million, respectively, at December 31, 2023.
Gross unrealized losses and fair values aggregated by investment category and length of time of individual debt securities that have been in a continuous unrealized loss position for which no allowances for credit loss has been recorded were as follows at June 30, 2023March 31, 2024 and December 31, 2022,2023, respectively:
Less than 12 months12 months or moreTotal Less than 12 months12 months or moreTotal
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
Fair
Value
Gross
Unrealized
Losses
(in millions) (in millions)
June 30, 2023
March 31, 2024
U.S. Treasury and other U.S. government corporations and agencies:U.S. Treasury and other U.S. government corporations and agencies:
U.S. Treasury and other U.S. government corporations and agencies:
U.S. Treasury and other U.S. government corporations and agencies:
U.S. Treasury and agency obligations
U.S. Treasury and agency obligations
U.S. Treasury and agency obligationsU.S. Treasury and agency obligations$1,334 $(17)$408 $(48)$1,742 $(65)
Mortgage-backed securitiesMortgage-backed securities1,349 (36)2,086 (432)3,435 (468)
Tax-exempt municipal securitiesTax-exempt municipal securities337 (5)373 (26)710 (31)
Mortgage-backed securities:Mortgage-backed securities:
Residential
Residential
ResidentialResidential17 (1)374 (74)391 (75)
CommercialCommercial26 (1)1,365 (159)1,391 (160)
Asset-backed securitiesAsset-backed securities535 (12)1,263 (55)1,798 (67)
Corporate debt securitiesCorporate debt securities1,391 (31)4,112 (706)5,503 (737)
Total debt securitiesTotal debt securities$4,989 $(103)$9,981 $(1,500)$14,970 $(1,603)
December 31, 2022
December 31, 2023
December 31, 2023
December 31, 2023
U.S. Treasury and other U.S. government corporations and agencies:U.S. Treasury and other U.S. government corporations and agencies:
U.S. Treasury and other U.S. government corporations and agencies:
U.S. Treasury and other U.S. government corporations and agencies:
U.S. Treasury and agency obligations
U.S. Treasury and agency obligations
U.S. Treasury and agency obligationsU.S. Treasury and agency obligations$512 $(5)$397 $(50)$909 $(55)
Mortgage-backed securitiesMortgage-backed securities1,231 (104)1,683 (367)2,914 (471)
Tax-exempt municipal securitiesTax-exempt municipal securities64 (2)615 (36)679 (38)
Mortgage-backed securities:Mortgage-backed securities:
ResidentialResidential124 (16)274 (60)398 (76)
Residential
Residential
CommercialCommercial243 (13)1,157 (142)1,400 (155)
Asset-backed securitiesAsset-backed securities620 (32)1,011 (46)1,631 (78)
Corporate debt securitiesCorporate debt securities1,625 (98)3,825 (730)5,450 (828)
Total debt securitiesTotal debt securities$4,419 $(270)$8,962 $(1,431)$13,381 $(1,701)

Approximately 98%97% of our debt securities were investment-grade quality, with a weighted average credit rating of AAAA- by Standard & Poor's Rating Service, or S&P, at June 30, 2023. Most of theMarch 31, 2024. Our remaining debt securities that were below investment-grade were primarily rated BB-B+, the higher end of the below investment-grade rating scale. Tax-exempt municipal securities were diversified among general obligation bonds of states and local municipalities in the United States as well as special revenue bonds issued by municipalities to finance specific public works projects such as utilities, water and sewer, transportation, or education. Our general obligation bonds are diversified across the United States with no individual state exceeding approximately 1% of our total debt securities. Our investment policy limits investments in a single issuer and requires diversification among various asset types.
Our unrealized losses from all debt securities were generated from approximately 1,7401,685 positions out of a total of approximately 2,0552,100 positions at June 30, 2023.March 31, 2024. All issuers of debt securities we own that were trading at an unrealized loss at June 30, 2023 remain current on all contractual payments. After taking into account these and
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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
unrealized loss at March 31, 2024 remain current on all contractual payments. After taking into account these and other factors previously described, we believe these unrealized losses primarily were caused by an increase in market interest rates in the current markets since the time these debt securities were purchased. At June 30, 2023,March 31, 2024, we did not intend to sell any debt securities with an unrealized loss position in accumulated other comprehensive income, and it is not likely that we will be required to sell these debt securities before recovery of their amortized cost basis. Additionally, we did not record any material credit allowances for debt securities that were in an unrealized loss position for the three and six months ended June 30, 2023March 31, 2024 or 2022.2023.
The detail of gains (losses) related to investment securities and included within investment income was as follows for the three and six months ended June 30, 2023March 31, 2024 and 2022:2023:
Three months ended June 30,Six months ended June 30,Three Months Ended March 31,
2023202220232022 20242023
(in millions)(in millions) (in millions)
Gross gains on investment securitiesGross gains on investment securities$15 $$15 $39 
Gross losses on investment securitiesGross losses on investment securities— (5)(61)(6)
Gross gains on equity securitiesGross gains on equity securities— — — 
Gross losses on equity securitiesGross losses on equity securities— (62)— (170)
Net recognized gains (losses) on investment securitiesNet recognized gains (losses) on investment securities$15 $(61)$(45)$(137)
The gains and losses related to equity securities for the three and six months ended June 30,March 31, 2024 and 2023 and 2022 was as follows:
Three months ended June 30,Six months ended June 30,
2023202220232022
(in millions)(in millions)
Net (losses) gains recognized on equity securities during the period$— $(62)$$(170)
Less: Net (losses) gains recognized on equity securities sold during the period— (2)(61)
Unrealized losses recognized on equity securities still held at the end of the period$— $(60)$— $(109)
Three Months Ended March 31,
20242023
(in millions)
Net gains (losses) recognized on equity securities during the period$— $
Less: Net gains (losses) recognized on equity securities sold during the period— 
Unrealized gains (losses) recognized on equity securities still held at the end of the period$— $— 
The contractual maturities of debt securities available for sale at June 30, 2023,March 31, 2024, regardless of their balance sheet classification, are shown below. Expected maturities may differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties.
Amortized
Cost
Fair
Value
Amortized
Cost
Amortized
Cost
Fair
Value
(in millions) (in millions)
Due within one yearDue within one year$561 $557 
Due after one year through five yearsDue after one year through five years4,453 4,225 
Due after five years through ten yearsDue after five years through ten years3,109 2,727 
Due after ten yearsDue after ten years1,231 1,024 
Mortgage and asset-backed securitiesMortgage and asset-backed securities7,876 7,107 
Total debt securitiesTotal debt securities$17,230 $15,640 

For additional information regarding our investment securities, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.
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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
5. FAIR VALUE
Financial Assets
The following table summarizes our fair value measurements at June 30, 2023March 31, 2024 and December 31, 2022,2023, respectively, for financial assets measured at fair value on a recurring basis:
Fair Value Measurements Using Fair Value Measurements Using
Fair
Value
Quoted Prices
in Active
Markets
(Level 1)
Other
Observable
Inputs
(Level 2)
Unobservable
Inputs
(Level 3)
Fair
Value
Quoted Prices
in Active
Markets
(Level 1)
Other
Observable
Inputs
(Level 2)
Unobservable
Inputs
(Level 3)
(in millions) (in millions)
June 30, 2023
March 31, 2024
Cash equivalents
Cash equivalents
Cash equivalentsCash equivalents$16,209 $16,209 $— $— 
Debt securities:Debt securities:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and agency obligations
U.S. Treasury and agency obligations
U.S. Treasury and agency obligationsU.S. Treasury and agency obligations1,742 — 1,742 — 
Mortgage-backed securitiesMortgage-backed securities3,494 — 3,494 — 
Tax-exempt municipal securitiesTax-exempt municipal securities762 — 762 — 
Mortgage-backed securities:Mortgage-backed securities:
Residential
Residential
ResidentialResidential395 — 395 — 
CommercialCommercial1,391 — 1,391 — 
Asset-backed securitiesAsset-backed securities1,827 — 1,827 — 
Corporate debt securitiesCorporate debt securities6,029 — 5,935 94 
Total debt securitiesTotal debt securities15,640 — 15,546 94 
Total invested assetsTotal invested assets$31,849 $16,209 $15,546 $94 
Total invested assets
Total invested assets
December 31, 2022
December 31, 2023
December 31, 2023
December 31, 2023
Cash equivalents
Cash equivalents
Cash equivalentsCash equivalents$4,832 $4,832 $— $— 
Debt securities:Debt securities:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and other U.S. government
corporations and agencies:
U.S. Treasury and agency obligations
U.S. Treasury and agency obligations
U.S. Treasury and agency obligationsU.S. Treasury and agency obligations1,039 — 1,039 — 
Mortgage-backed securitiesMortgage-backed securities3,230 — 3,230 — 
Tax-exempt municipal securitiesTax-exempt municipal securities728 — 728 — 
Mortgage-backed securities:Mortgage-backed securities:
ResidentialResidential401 — 401 — 
Residential
Residential
CommercialCommercial1,399 — 1,399 — 
Asset-backed securitiesAsset-backed securities1,731 — 1,731 — 
Corporate debt securitiesCorporate debt securities5,726 — 5,625 101 
Total debt securitiesTotal debt securities14,254 — 14,153 101 
Common stock— — 
Total invested assetsTotal invested assets$19,093 $4,839 $14,153 $101 
Total invested assets
Total invested assets
Our Level 3 assets had a fair value of $226 million, or 1.0% of total invested assets, and $218 million, or 1.0% or total invested assets, at March 31, 2024 and December 31, 2023, respectively. During the three months ended

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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
Our Level 3 assets had a fair value of $94 million at June 30,March 31, 2024 and 2023, or 0.3% of our total invested assets. During the six months ended June 30, 2023 and 2022, the changes in the fair value of the assets measured using significant unobservable inputs (Level 3) were comprised of the following:
For the six months ended June 30, 2023For the six months ended June 30, 2022
Private Placements
(in millions)
For the three months ended March 31, 2024
For the three months ended March 31, 2024
For the three months ended March 31, 2024
Private Placements
Private Placements
Private Placements
(in millions)
(in millions)
(in millions)
Beginning balance at January 1Beginning balance at January 1$101 $68 
Total gains or losses:Total gains or losses:
Total gains or losses:
Total gains or losses:
Realized in earnings
Realized in earnings
Realized in earnings
Unrealized in other comprehensive income
Unrealized in other comprehensive income
Unrealized in other comprehensive incomeUnrealized in other comprehensive income— (10)
PurchasesPurchases44 
Maturities(4)— 
Purchases
Purchases
Sales
Sales
Sales
Settlements
Settlements
Settlements
Transfer outTransfer out(4)— 
Balance at June 30$94 $102 
Transfer out
Transfer out
Balance at March 31
Balance at March 31
Balance at March 31
Interest Rate Swaps

We have entered into interest-rate swap agreements with major financial institutions to convert our interest-rate exposure on some of our senior notes payable from fixed rates to variable rates, based on SOFR, to align interest costs more closely with floating interest rates received on our cash equivalents and investment securities. These swap agreements were qualified and designated as a fair value hedge. Our interest rate swaps are recognized in other assets or other liabilities, as appropriate, in our condensed consolidated balance sheets at fair value as of the reporting date. Our interest rate swaps are highly effective at reflecting the fair value of our hedged fixed rate senior notes payable. We utilize market-based financing rates, forward yield curves and discount rates in determining fair value of these swaps at each reporting date, a Level 2 measure within the fair value hierarchy.The cumulative, aggregate adjustment to the carrying value of the senior notes was approximately $17 million at March 31, 2024. The swap asset, included within other long-term assets on our condensed consolidated balance sheets, were approximately $20 million and $68 million at March 31, 2024 and December 31, 2023, respectively. We include the gain or loss on the swap agreements in interest expense on our condensed consolidated income statement, the same line item as the offsetting loss or gain on the related senior notes. The gain or loss due to hedge ineffectiveness was not material for the three months ended March 31, 2024. We did not enter into interest-rate swap agreements for the three months ended March 31, 2023. The following table summarizes the notional amounts at March 31, 2024 and December 31, 2023, respectively, for our senior notes under the swap agreements:

March 31, 2024December 31, 2023
(in millions)
$750 million, 5.875% due March 1, 2033$650 $650 
$850 million, 5.950% due March 15, 2034800 400 
$500 million, 3.950% due August 15, 2049450 450 
$750 million, 5.500% due March 15, 2053700 300 
$1,000 million, 5.750% due April 15, 2054400 — 

Financial Liabilities
Our debt is recorded at carrying value in our condensed consolidated balance sheets. The carrying value of our senior notes debt outstanding, net of unamortized debt issuance costs, was $10.9$13.0 billion at June 30, 2023March 31, 2024 and $10.0$10.8 billion at December 31, 2022.2023. The fair value of our senior notes debt was $10.5$12.6 billion at June 30, 2023March 31, 2024 and $9.4$10.6 billion at December 31, 2022.2023. The fair value of our senior notes debt is determined based on Level 2 inputs,

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
including quoted market prices for the same or similar debt, or if no quoted market prices are available, on the current prices estimated to be available to us for debt with similar terms and remaining maturities. Carrying value approximates fair value for our term loans and commercial paper borrowings. The commercial paper borrowings were $0.8$0.3 billion and $0.9 billion at June 30, 2023. The term loansMarch 31, 2024 and commercial paper borrowings were $1.1 billion at December 31, 2022.2023, respectively.
Put and Call Options Measured at Fair Value
Our put and call options associated with our equity method investments are measured at fair value each period using a Monte Carlo simulation.
The put and call options fair values associated with our Primary Care Organization strategic partnership with Welsh, Carson, Anderson & Stowe, or WCAS, which are exercisable at a fixed revenue exit multiple and provide a minimum return on WCAS' investment if exercised, are measured at fair value each reporting period using a Monte Carlo simulation. The put and call options fair values, derived from the Monte Carlo simulation, were $373$731 million and $10$22 million, respectively, at June 30, 2023.March 31, 2024. The put and call options fair values, derived from the Monte Carlo simulation, were $267$595 million and $10$18 million, respectively, at December 31, 2022.2023. The put liability and call asset are included within other long-term liabilities and other long-term assets, respectively, within our condensed consolidated balance sheets.
The significant unobservable inputs utilized in these Level 3 fair value measurements (and selected values) include the enterprise value, annualized volatility and credit spread. Enterprise value was derived from a discounted cash flow model, which utilized significant unobservable inputs for long-term revenue, to measure underlying cash flows, weighted average cost of capital and long term growth rate. The table below presents the assumptions used for each reporting period.
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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
June 30, 2023December 31, 2022
March 31, 2024
March 31, 2024
March 31, 2024
Annualized volatility
Annualized volatility
Annualized volatilityAnnualized volatility16.4% - 19.2%16.7% - 20.8%
Credit spreadCredit spread1.1% - 1.6%1.3% - 1.5%
Credit spread
Credit spread
Revenue exit multiple
Revenue exit multiple
Revenue exit multipleRevenue exit multiple1.5x - 2.5x
Weighted average cost of capitalWeighted average cost of capital12.0% - 13.0%11.5% - 12.5%
Weighted average cost of capital
Weighted average cost of capital
Long term growth rate
Long term growth rate
Long term growth rateLong term growth rate3.0 %3.0 %
The assumptions used for annualized volatility, credit spread and weighted average cost of capital reflect the lowest and highest values where they differ significantly across the series of put and call options due to their expected exercise dates.
Other Assets and Liabilities Measured at Fair Value
Certain assets and liabilities are measured at fair value on a non-recurring basis subject to fair value adjustment only in certain circumstances. As disclosed in Note 3, we acquired various health and wellness related businesses during 2024 and 2023. The net assets acquired and resulting goodwill and other intangible assets were recorded at fair value primarily using Level 3 inputs. The net tangible assets including receivables and accrued liabilities were recorded at their carrying value which approximated their fair value due to their short term nature. The fair value of goodwill and other intangible assets were internally estimated based primarily on the income approach. The income approach estimates fair value based on the present value of cash flow that the assets could be expected to generate in the future. We developed internal estimates for expected cash flows in the present value calculation using inputs and significant assumptions that include historical revenues and earnings, revenue growth rates, the amount and timing of future cash flows, discount rates, contributory asset charges and future tax rates, among others. The excess purchase price over the fair value of assets and liabilities acquired is recorded as goodwill.
As disclosed in Note 3, we completed the sale of Gentiva Hospice on August 11, 2022. The carrying value of the assets and liabilities of Gentiva Hospice disposed approximates fair value. The amount of goodwill included in the carrying value is based on the relative fair value of the Home Solutions reporting unit included within the CenterWell segment.
Other than the assets and liabilities acquired during 2024 and 2023, there were no other material assets or liabilities measured at fair value on a recurring or nonrecurring basis during 2024 and 2023.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
For additional information regarding our fair value measurements, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
6. MEDICARE PART D
We cover prescription drug benefits in accordance with Medicare Part D under multiple contracts with the Centers for Medicare and Medicaid Services, or CMS. The accompanying condensed consolidated balance sheets include the following amounts associated with Medicare Part D at June 30, 2023March 31, 2024 and December 31, 2022.2023. CMS subsidies/discounts in the table below include the reinsurance and low-income cost subsidies funded by CMS for which we assume no risk as well as brand name prescription drug discounts for Part D plan participants in the coverage gap funded by CMS and pharmaceutical manufacturers. For additional information regarding our prescription drug benefits coverage in accordance with Medicare Part D, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.

June 30, 2023December 31, 2022 March 31, 2024December 31, 2023
Risk
Corridor
Settlement
CMS
Subsidies/
Discounts
Risk
Corridor
Settlement
CMS
Subsidies/
Discounts
Risk
Corridor
Settlement
CMS
Subsidies/
Discounts
Risk
Corridor
Settlement
CMS
Subsidies/
Discounts
(in millions) (in millions)
Other current assetsOther current assets$131 $200 $240 $696 
Trade accounts payable and accrued expensesTrade accounts payable and accrued expenses(157)(4,277)(166)(1,236)
Net current (liability) asset(26)(4,077)74 (540)
Net current liability
Other long-term assetsOther long-term assets369 — 19 — 
Other long-term liabilitiesOther long-term liabilities(112)— (78)— 
Net long-term asset (liability)Net long-term asset (liability)257 — (59)— 
Total net asset (liability)Total net asset (liability)$231 $(4,077)$15 $(540)

7. GOODWILL AND OTHER INTANGIBLE ASSETS
Changes in the carrying amount of goodwill for our reportable segments for the sixthree months ended June 30, 2023March 31, 2024 were as follows:
InsuranceCenterWellTotal
 (in millions)
Balance at January 1, 2023$2,472 $6,670 $9,142 
Acquisitions191 206 397 
Balance at June 30, 2023$2,663 $6,876 $9,539 
InsuranceCenterWellTotal
 (in millions)
Balance at January 1, 2024$2,663 $6,887 $9,550 
Acquisitions— 13 13 
Balance at March 31, 2024$2,663 $6,900 $9,563 
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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
The following table presents details of our other intangible assets included in other long-term assets in the accompanying condensed consolidated balance sheets at June 30, 2023March 31, 2024 and December 31, 2022:2023:
June 30, 2023December 31, 2022 March 31, 2024December 31, 2023
Weighted
Average
Life
CostAccumulated
Amortization
NetCostAccumulated
Amortization
Net
Weighted
Average
Life
Weighted
Average
Life
CostAccumulated
Amortization
NetCostAccumulated
Amortization
Net
($ in millions) ($ in millions)
Other intangible assets:Other intangible assets:
Certificates of need
Certificates of need
Certificates of needCertificates of needIndefinite$1,132 $— $1,132 $1,132 $— $1,132 
Medicare licensesMedicare licensesIndefinite302 — 302 286 — 286 
Customer contracts/
relationships
Customer contracts/
relationships
9.4 years955 696 259 929 673 256 
Trade names and
technology
Trade names and
technology
6.7 years139 103 36 142 107 35 
Provider contractsProvider contracts11.6 years73 64 73 63 10 
Noncompetes and
other
Noncompetes and
other
8.4 years84 40 44 86 40 46 
Total other intangible
assets
Total other intangible
assets
9.2 years$2,685 $903 $1,782 $2,648 $883 $1,765 
Total other intangible
assets
Total other intangible
assets
    For the three months ended June 30,March 31, 2024 and 2023, and 2022, amortization expense for other intangible assets was approximately $16 million and $18 million, respectively. For the six months ended June 30, 2023 and 2022, amortization expense for other intangible assets was approximately $34 million and $36 million, respectively. The following table presents our estimate of amortization expense remaining for 20232024 and each of the next five next succeeding years at June 30, 2023:March 31, 2024:
(in millions) (in millions)
For the years ending December 31,For the years ending December 31,
2023$32 
2024
2024
2024202460 
2025202558 
2026202644 
2027202734 
2028202829 
2029
For additional information regarding our goodwill and intangible assets, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.
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(Unaudited)
8. BENEFITS PAYABLE
On a consolidated basis, which represents our Insurance segment net of eliminations, activity in benefits payable was as follows for the sixthree months ended June 30, 2023March 31, 2024 and 2022:2023:
For the three months ended March 31,For the three months ended March 31,
202420242023
(in millions)(in millions)
Balances, beginning of period
For the six months ended June 30,
20232022
(in millions)
Balances, beginning of period$9,264 $8,289 
Acquisitions62 — 
Incurred related to:Incurred related to:
Incurred related to:
Incurred related to:
Current year
Current year
Current yearCurrent year44,621 39,121 
Prior yearsPrior years(754)(397)
Total incurredTotal incurred43,867 38,724 
Paid related to:Paid related to:
Current yearCurrent year(35,279)(30,356)
Current year
Current year
Prior yearsPrior years(7,610)(7,007)
Total paidTotal paid(42,889)(37,363)
Balances, end of periodBalances, end of period$10,304 $9,650 
The total estimate of benefits payable for claims incurred but not reported, or IBNR, is included within the net incurred claims amounts. At June 30, 2023,March 31, 2024, benefits payable included IBNR of approximately $6.3$7.3 billion, primarily associated with claims incurred in 2023.2024.
Amounts incurred related to prior periods vary from previously estimated liabilities as the claims ultimately are settled. Negative amounts reported for incurred related to prior years result from claims being ultimately settled for amounts less than originally estimated (favorable development).
Our reserving practice is to consistently recognize the actuarial best estimate of our ultimate liability for claims. Actuarial standards require the use of assumptions based on moderately adverse experience, which generally results in favorable reserve development, or reserves that are considered redundant. For additional information regarding our benefits payable and benefits expense recognition, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.

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(Unaudited)
9. EARNINGS PER COMMON SHARE COMPUTATION
Detail supporting the computation of basic and diluted earnings per common share was as follows for the three and six months ended June 30, 2023March 31, 2024 and 2022:2023:
Three months ended June 30,Six months ended June 30,
2023202220232022
(dollars in millions, except per common share results; number of shares in thousands)
Three Months Ended March 31,
Three Months Ended March 31,
Three Months Ended March 31,
202420242023
(dollars in millions, except per common share results; number of shares in thousands)(dollars in millions, except per common share results; number of shares in thousands)
Net income available for common stockholdersNet income available for common stockholders$959 $696 $2,198 $1,626 
Weighted average outstanding shares of common stock
used to compute basic earnings per common share
Weighted average outstanding shares of common stock
used to compute basic earnings per common share
124,574 126,523 124,790 126,730 
Dilutive effect of:Dilutive effect of:
Employee stock options
Employee stock options
Employee stock optionsEmployee stock options34 47 34 44 
Restricted stockRestricted stock501 514 512 505 
Shares used to compute diluted earnings per common shareShares used to compute diluted earnings per common share125,109 127,084 125,336 127,279 
Basic earnings per common shareBasic earnings per common share$7.70 $5.50 $17.62 $12.83 
Diluted earnings per common shareDiluted earnings per common share$7.66 $5.48 $17.54 $12.77 
Number of antidilutive stock options and restricted stock
excluded from computation
Number of antidilutive stock options and restricted stock
excluded from computation
78 98 308 362 

For additional information regarding earnings per common share, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.

10. STOCKHOLDERS’ EQUITY
Dividends
The following table provides details of dividend payments, excluding dividend equivalent rights for unvested stock awards, during 20232024 under our Board approved quarterly cash dividend policy:
Record
Date
Payment
Date
Amount
per Share
Total
Amount
(in millions)
12/30/20221/27/2023$0.7875 $98 
03/31/202304/28/2023$0.8850 $111 
Record
Date
Payment
Date
Amount
per Share
Total
Amount
(in millions)
2024 payments
12/29/20231/26/2024$0.8850 $108 
In February 2024, the Board declared a cash dividend of $0.885 per share payable on April 2023,26, 2024 to stockholders of record on March 29, 2024. In April 2024, the Board declared a cash dividend of $0.885 per share payable on July 28, 202326, 2024 to stockholders of record as of the close of business on June 30, 2023.28, 2024. Declaration and payment of future quarterly dividends are at the discretion of our Board and may be adjusted as business needs or market conditions change.

Stock Repurchases
Our Board of Directors may authorize the purchase of our common stock shares. Under the share repurchase authorization, shares may be purchased from time to time at prevailing prices in the open market, by block purchases, through plans designed to comply with Rule 10b5-1 under the Securities Exchange Act of 1934, as

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(Unaudited)
amended, or in privately-negotiated transactions, including pursuant to accelerated share repurchase agreements with investment banks, subject to certain regulatory restrictions on volume, pricing, and timing.
OnEffective February 15, 2023,16, 2024, the Board of Directors replaced the previous shareFebruary 2023 repurchase authorization of up to $3 billion (of which approximately $1 billion$824 million remained unused) with a new share repurchase authorization for repurchases of up to
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(Unaudited)
$3 $3 billion of our common shares exclusive of shares repurchased in connection with employee stock plans, expiring as of February 15, 2026.2027, which we refer to as the 2024 repurchase authorization. During the sixthree months ended June 30, 2023,March 31, 2024, we repurchased 1.21.8 million shares in open market transactions for $601$702 million at an average price of $488.12$388.78 under the currentFebruary 2023 and 2024 share repurchase authorization.authorizations. During the sixthree months ended June 30, 2022,March 31, 2023, we did not repurchaserepurchased 0.1 million shares in open market transactions.transactions for $67 million at an average price of $495.68 under the February 2023 share repurchase authorization.

Our remaining repurchase authorization was $2.2$2.96 billion as of August 1, 2023.April 23, 2024.
In connection with employee stock plans, we acquired 0.04 million common shares for $15 million and 0.05 million common shares for $27 million and 0.06 million common shares for $28 million during the sixthree months ended June 30,March 31, 2024 and 2023, and 2022, respectively.
For additional information regarding our stockholders' equity, refer to Note 16 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.

11. INCOME TAXES
The effective income tax rate was 23.6%25.3% and 23.0%22.5% for the three and six months ended June 30,March 31, 2024 and 2023, respectively, and 38.1% and 30.5% for the three and six months ended June 30, 2022, respectively. The year-over-year decreaseincrease in the effective income tax rate is primarily due to a change in the mix of current year earnings between our Insurance segment and our CenterWell health services segment, as the latter incurs a higher effective domestic tax impact resulting fromrate than the excessformer. In addition, the prior year income tax rate was favorably impacted by the recognition of the book basis over the tax basis of Gentiva Hospice in connection with the held-for-sale classification at June 30, 2022.a non-taxable gain.

For additional information regarding in comeincome taxes, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.


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(Unaudited)
12.  DEBT
The carrying value of debt outstanding, net of unamortized debt issuance costs, was as follows at June 30, 2023March 31, 2024 and December 31, 2022:2023:
June 30, 2023December 31, 2022
(in millions)
March 31, 2024March 31, 2024December 31, 2023
(in millions)(in millions)
Short-term debt:Short-term debt:
Commercial paper
Commercial paper
Commercial paperCommercial paper$847 $595 
Senior notes:Senior notes:
$1.5 billion, 0.650% due August 3, 20231,175 1,497 
Senior notes:
Senior notes:
$600 million, 3.850% due October 1, 2024
$600 million, 3.850% due October 1, 2024
$600 million, 3.850% due October 1, 2024
Total senior notesTotal senior notes1,175 1,497
Total short-term debtTotal short-term debt$2,022 $2,092 
Long-term debt:Long-term debt:
Senior notes:Senior notes:
$600 million, 3.850% due October 1, 2024$571 $599 
Senior notes:
Senior notes:
$600 million, 4.500% due April 1, 2025
$600 million, 4.500% due April 1, 2025
$600 million, 4.500% due April 1, 2025$600 million, 4.500% due April 1, 2025598 597 
$500 million, 5.700% due March 13, 2026$500 million, 5.700% due March 13, 2026497 — 
$750 million, 1.350% due February 3, 2027$750 million, 1.350% due February 3, 2027745 745 
$600 million, 3.950% due March 15, 2027$600 million, 3.950% due March 15, 2027598 597 
$500 million, 5.750% due March 1, 2028$500 million, 5.750% due March 1, 2028494 494 
$500 million, 5.750% due December 1, 2028
$750 million, 3.700% due March 23, 2029$750 million, 3.700% due March 23, 2029743 743 
$500 million, 3.125% due August 15, 2029$500 million, 3.125% due August 15, 2029497 496 
$500 million, 4.875% due April 1, 2030$500 million, 4.875% due April 1, 2030496 495 
$1,250 million, 5.375% due April 15, 2031
$750 million, 2.150% due February 3, 2032$750 million, 2.150% due February 3, 2032743 743 
$750 million, 5.880% due March 1, 2033740 739 
$750 million, 5.875% due March 1, 2033
$850 million, 5.950% due March 15, 2034
$250 million, 8.150% due June 15, 2038$250 million, 8.150% due June 15, 2038261 261 
$400 million, 4.625% due December 1, 2042$400 million, 4.625% due December 1, 2042396 396 
$750 million, 4.950% due October 1, 2044$750 million, 4.950% due October 1, 2044740 740 
$400 million, 4.800% due March 15, 2047$400 million, 4.800% due March 15, 2047396 396 
$500 million, 3.950% due August 15, 2049$500 million, 3.950% due August 15, 2049493 493 
$750 million, 5.500% due March 15, 2053$750 million, 5.500% due March 15, 2053714 — 
$1,000 million, 5.750% due April 15, 2054
Total senior notesTotal senior notes9,722 8,534 
Term loans:
Delayed draw term loan, due May 28, 2024— 500
Total term loans— 500
Total long-term debtTotal long-term debt$9,722 $9,034 
Total long-term debt
Total long-term debt
Senior Notes
In March 2023,2024, we issued $500 million$1.3 billion of 5.700%5.375% unsecured senior notes due March 13, 2026April 15, 2031 and $750 million$1.0 billion of 5.500%5.750% unsecured senior notes due MarchApril 15, 2053.2054. Our net proceeds, reduced for the underwriters' discounts and commissions paid, were $1.2$2.2 billion. We used the net proceeds to repay outstanding amounts under our $500 million Delayed Draw Term Loan. The remaining net proceeds will be used for general corporate purposes, which include the repayment of existing indebtedness, including borrowings under our commercial paper program.
In March 2023, weWe have entered into a Rule 10b5-1 Repurchase Plan, or the Plan,interest-rate swap agreements with major financial institutions to repurchase a portionconvert our interest-rate exposure on some of our $1.5 billion aggregate principal amount of 0.650% senior notes maturingpayable from fixed rates to variable rates, based on SOFR, to align interest costs more closely with floating interest rates received on our cash equivalents and investment securities, as further described in August 2023 and our $600 millionNote 5. As a result, the carrying value of these senior notes has been adjusted to reflect changes in value
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(Unaudited)
caused by an increase or decrease in interest rates. The cumulative, aggregate principal amountadjustment to the carrying value of 3.850%the senior notes maturing in October 2024 during the Plan period beginning onwas approximately $17 million at March 13, 2023 and ending on July 21, 2023. During the six months ended June 30, 2023, we repurchased $325 million principal amount of our $1.5 billion, 0.650% senior notes for approximately $322 million cash and $28 million principal amount of our $600 million, 3.850% senior notes for approximately $27 million cash.31, 2024.

For additional information regarding our Senior Notes, refer to Note 13 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.
Revolving Credit Agreements
In June 2023, we entered into an amended and restated 5-year, $2.5 billion unsecured revolving credit agreement (replacing the 5-year, $2.5 billion unsecured revolving credit agreement entered in June 2021) and entered into a 364-day $1.5 billion unsecured revolving credit agreement (replacing the 364-day $1.5 billion unsecured revolving credit agreement entered in June 2022, which expired in accordance with its terms).
Under the credit agreements, at our option, we can borrow on either a competitive advance basis or a revolving credit basis. The revolving credit portion bears interest at Term SOFR or the base rate plus a spread. The competitive advance portion of any borrowings will bear interest at market rates prevailing at the time of borrowing on either a fixed rate or a floating rate based Term SOFR, at our option.
The SOFR spread, currently 114.0 basis points under the 5-year revolving credit agreement and 116.0 basis points under the 364-day revolving credit agreement, varies depending on our credit ratings ranging from 92.0 to 130.0 basis points under the 5-year revolving credit agreement and from 94.0 to 135.0 basis points under the 364-day revolving credit agreement. We also pay an annual facility fee regardless of utilization. This facility fee, currently 11.0 basis points, under the 5-year revolving credit agreement and 9.015.0 basis points under the 364-day revolving agreement, varies depending on our credit ratings ranging from 8.0 to 20.0 basis points under the 5-year revolving credit agreement and from 6.0 to 15.0 basis points under the 364-day revolving credit agreement.
Our credit agreements contain customary restrictive covenants and a financial covenant regarding maximum debt to capitalization of 60%, as well as customary events of default. We are in compliance with this financial covenant, with actual debt to capitalization of 41.0%45.1% as measured in accordance with the revolving credit agreements as of June 30, 2023.March 31, 2024.
At June 30, 2023,March 31, 2024, we had no borrowings and approximately $18 million of letters of credit outstanding under the revolving credit agreements, including those of KAH.agreements. Accordingly, as of June 30, 2023,March 31, 2024, we had $2.4$2.482 billion of remaining borrowing capacity under the 5-year revolving credit agreement and $1.5 billion of remaining borrowing capacity under the 364-day revolving credit agreement (which excludes the uncommitted $750 million of incremental loan facilities), none of which would be restricted by our financial covenant compliance requirement.
For additional information regarding our Revolving Credit Agreements, refer to Note 13 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.
Commercial Paper
Under our commercial paper program we may issue short-term, unsecured commercial paper notes privately placed on a discount basis through certain broker dealers at any time. Amounts available under the program may be borrowed, repaid and re-borrowed from time to time. The net proceeds of issuances have been and are expected to be used for general corporate purposes. The maximum principal amount outstanding at any one time during the sixthree months ended June 30, 2023March 31, 2024 was $850 million,$2.7 billion, with $847 million$0.3 billion outstanding at June 30, 2023March 31, 2024 compared to $595$0.9
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(Unaudited)
millionbillion outstanding at December 31, 2022.2023. The outstanding commercial paper at June 30, 2023March 31, 2024 had a weighted average annual interest rate of 5.53%5.46%.
For additional information regarding our Commercial Paper refer to Note 13 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K.
Other Short-term Borrowings
We are a member, through one subsidiary, of the Federal Home Loan Bank of Cincinnati, or FHLB. As a member we have the ability to obtain short-term cash advances, subject to certain minimum collateral requirements. At June 30, 2023March 31, 2024 we had no outstanding short-term FHLB borrowings.

13. COMMITMENTS, GUARANTEES AND CONTINGENCIES
Government Contracts
Our Medicare products, which accounted for approximately 83%86% of our total premiums and services revenue for the sixthree months ended June 30, 2023,March 31, 2024, primarily consisted of products covered under the Medicare Advantage and Medicare Part D Prescription Drug Plan contracts with the federal government. These contracts are renewed generally for a calendar year term unless CMS notifies us of its decision not to renew by May 1 of the calendar year in which the contract would end, or we notify CMS of our decision not to renew by the first Monday in June of the calendar year in which the contract would end. All material contracts between Humana and CMS relating to our Medicare products have been renewed for 2023,2024, and all of our product offerings filed with CMS for 20232024 have been approved.
CMS uses a risk-adjustment model which adjusts premiums paid to Medicare Advantage, or MA, plans according to health status of covered members. The risk-adjustment model, which CMS implemented pursuant to the Balanced Budget Act of 1997, or BBA, and the Benefits Improvement and Protection Act of 2000, or BIPA, generally pays more where a plan's membership has higher expected costs. Under this model, rates paid to MA plans are based on actuarially determined bids, which include a process whereby our prospective payments are based on our estimated cost of providing standard Medicare-covered benefits to an enrollee with a "national average risk profile." That baseline payment amount is adjusted to account for certain demographic characteristics and health status of our enrolled members. Under the risk-adjustment methodology, all MA plans must collect from providers and submit the necessary diagnosis code information to CMS within prescribed deadlines. The CMS risk-adjustment model uses the diagnosis data, collected from providers, to calculate the health status-related risk-adjusted premium payment to MA plans, which CMS further adjusts for coding pattern differences between the health plans and the government fee-for-service, or FFS, program. We generally rely on providers, including certain providers in our network who are our employees, to code their claim submissions with appropriate diagnoses, which we send to CMS as the basis for our health status-adjusted payment received from CMS under the actuarial risk-adjustment model. We also rely on these providers to document appropriately all medical data, including the diagnosis data submitted with claims. In addition, we conduct medical record reviews as part of our data and payment accuracy compliance efforts, to more accurately reflect diagnosis conditions under the risk adjustment model.
CMS and the Office of the Inspector General of Health and Human Services, or HHS-OIG, perform audits of various companies’ risk adjustment diagnosis data submissions. We refer to these audits as Risk-Adjustment Data Validation Audits, or RADV audits. RADV audits review medical records in an attempt to validate provider medical record documentation and coding practices that influence the calculation of health status-related premium payments to MA plans.
In 2012, CMS released an MA contract-level RADV methodology that would extrapolate the results of each CMS RADV audit sample to the audited MA contract’s entire health status-related risk adjusted premium amount for the year under audit. In doing so, CMS recognized “that the documentation standard used in RADV audits to determine a contract’s payment error (medical records) is different from the documentation standard used to develop the Part C risk-adjustment model (FFS claims).” To correct for this difference, CMS stated that it would apply a “Fee-for-Service Adjuster (FFS Adjuster)” as “an offset to the preliminary recovery amount.” This adjuster would
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(Unaudited)
“Fee-for-Service Adjuster (FFS Adjuster)” as “an offset to the preliminary recovery amount.” This adjuster would be “calculated by CMS based on a RADV-like review of records submitted to support FFS claims data.” CMS stated that this methodology would apply to audits beginning with PY 2011. Humana relied on CMS’s 2012 guidance in submitting MA bids to CMS. Humana also launched a “Self-Audits” program in 2013 that applied CMS’s 2012 RADV audit methodology and included an estimated FFS Adjuster. Humana completed Self-Audits for PYs 2011-2016 and reported results to CMS.
In October 2018, however, CMS issued a proposed rule announcing possible changes to the RADV audit methodology, including elimination of the FFS Adjuster. CMS proposed applying its revised methodology, including extrapolated recoveries without application of a FFS Adjuster, to RADV audits dating back to PY 2011. On January 30, 2023, CMS published a final rule related to the RADV audit methodology (Final RADV Rule). The Final RADV Rule confirmed CMS’s decision to eliminate the FFS Adjuster. The Final RADV Rule states CMS’s intention to extrapolate results from CMS and HHS-OIG RADV audits beginning with PY 2018, rather than PY 2011 as proposed. However, CMS’s Final RADV Rule does not adopt a specific sampling, extrapolation or audit methodology. CMS instead stated its general plan to rely on “any statistically valid method . . . that is determined to be well-suited to a particular audit.”
Humana is considering its legal options with respect to CMS’s changed position on the FFS Adjuster and seeking clarity regarding our compliance obligations in light of the Final RADV Rule. We believe that the Final RADV Rule fails to address adequately the statutory requirement of actuarial equivalence. Further,equivalence and violates the Administrative Procedure Act (“APA”). CMS failed to meet its legal obligations in the federal rulemaking process to give a reasoned justification for the rule or provide a meaningful opportunity for public comment. They also chose to apply the rule retroactively rather than prospectively, as required by law. Humana’s actuarially certified bids through PY 2023 preserved Humana’s position that CMS should apply an FFS Adjuster in any RADV audit that CMS intends to extrapolate. We expect CMS to apply the Final RADV Rule, including the first application of extrapolated audit results to determine audit settlements without a FFS Adjuster, to CMS and HHS-OIG RADV audits conducted for PY 2018 and subsequent years. The Final RADV Rule, including the lack of a FFS Adjuster, and any related regulatory, industry or company reactions, could have a material adverse effect on our results of operations, financial position, or cash flows.

In addition, as part of our internal compliance efforts, we routinely perform ordinary course reviews of our internal business processes related to, among other things, our risk coding and data submissions in connection with the risk adjustment model. These reviews may also result in the identification of errors and the submission of corrections to CMS that may, either individually or in the aggregate, be material. As such, the result of these reviews may have a material adverse effect on our results of operations, financial position, or cash flows.
As we explore our legal optionsOn September 1, 2023, Humana Inc. and compliance obligations, weHumana Benefit Plan of Texas, Inc. filed suit against the United States Department of Health and Human Services, and Xavier Becerra in his official capacity as Secretary, in the United States District Court, Northern District of Texas, Fort Worth Division seeking a determination that the Final RADV Rule violates the APA and should be set aside. We remain committed to working alongside CMS to promote the integrity of the MA program as well as affordability and cost certainty for our members. It is critical that MA plans are paid accurately and that payment model principles, including the application of a FFS Adjuster, are in accordance with the requirements of the Social Security Act, which, if not implemented correctly could have a material adverse effect on our results of operations, financial position, or cash flows.

Our state-based Medicaid business, which accounted for approximately 7% of our total premiums and services revenue for the sixthree months ended June 30, 2023March 31, 2024 primarily consisted of serving members enrolled in Medicaid, and in certain circumstances members who qualify for both Medicaid and Medicare, under contracts with various states.
At June 30, 2023,March 31, 2024, our Military services business, which accounted for approximately 1% of our total premiums and services revenue for the sixthree months ended June 30, 2023,March 31, 2024, primarily consisted of the TRICARE T2017 East Region contract. The T2017 East Region contract comprisingcomprises 32 states and approximately 6 million TRICARE beneficiaries, under which delivery of health care services commenced on January 1, 2018. The T2017 East Region contract, which was originally set to expire on December 31, 2022, was subsequently extended by the DoD and is currently scheduled to expire on December 31, 2023,2024, unless further extended.
In December 2022, we were awarded the next generation of TRICARE Managed Care Support Contracts, or T-5, for the updated TRICARE East Region by the Defense Health Agency of the DoD. The contract is expected to go into effect in 2024. Until then the T2017 contract remains in place. Under the terms of the award, our service area covers approximately 4.6 million beneficiaries in a region consisting of 24 states and Washington, D.C. The length of theDoD.The T-5 East Region
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(Unaudited)
contract comprises 24 states, and Washington D.C., and covers approximately 4.6 million beneficiaries. The transition period for the T-5 contract began in January 2024 and will overlap the final year of the T2017 contract. The length of the contract is one basetransition year withfollowed by eight annual option periods, which, if all options are exercised, would result in a total contract length of nine years.
The loss of any of the contracts above or significant changes in these programs as a result of legislative or regulatory action, including reductions in premium payments to us, regulatory restrictions on profitability, including reviews by regulatory bodies that may compare our Medicare Advantage profitability to our non-Medicare Advantage business profitability, or compare the profitability of various products within our Medicare Advantage business, and require that they remain within certain ranges of each other, or increases in member benefits or member eligibility criteria without corresponding increases in premium payments to us, may have a material adverse effect on our results of operations, financial position, and cash flows.

Legal Proceedings and Certain Regulatory Matters
As previously disclosed, the Civil Division of the United States Department of Justice provided us with an information request in December 2014, concerning our Medicare Part C risk adjustment practices. The request relates to our oversight and submission of risk adjustment data generated by providers in our Medicare Advantage network, as well as to our business and compliance practices related to risk adjustment data generated by our providers and by us, including medical record reviews conducted as part of our data and payment accuracy compliance efforts, the use of health and well-being assessments, and our fraud detection efforts. We believe that this request for information is in connection with a wider review of Medicare Risk Adjustment generally that includes a number of Medicare Advantage plans, providers and vendors. We cooperated with the Department of Justice, and we have not heard from the Department of Justice on this matter since 2020.
As previously disclosed, on January 19, 2016, an individual filed a qui tam suit captioned United States of America ex rel. Steven Scott v. Humana Inc., currently pending in United States District Court, Western District of Kentucky, Louisville division. The complaint alleges certain civil violations by us in connection with the actuarial equivalence of the plan benefits under Humana’s Basic PDP plan, a prescription drug plan offered by us under Medicare Part D. The action seeks damages and penalties on behalf of the United States under the False Claims Act. The court ordered the qui tam action unsealed on September 13, 2017, so that the relator could proceed, following notice from the U.S. Government that it was not intervening at that time. On March 31, 2022, the Court denied the parties' Motions for Summary Judgement. We take seriously our obligations to comply with applicable CMS requirements and actuarial standards of practice, and continue to vigorously defend against these allegations. As of June 30,During 2023, we have accrued certain anticipated expenses in connection with this matter.
On September 1, 2023, Humana Inc. and Humana Benefit Plan of Texas, Inc. filed suit against the United States Department of Health and Human Services, and Xavier Becerra in his official capacity as Secretary, in the United States District Court, Northern District of Texas, Fort Worth Division seeking a determination that the Final RADV Rule violates the APA and should be set aside.There is no assurance that we will prevail in the lawsuit. See “Government Contracts” in this footnote to the unaudited Consolidated Financial Statements of this Form 10-Q for additional information regarding this matter.

Other Lawsuits and Regulatory Matters
Our current and past business practices are subject to review or other investigations by various state insurance and health care regulatory authorities and other state and federal regulatory authorities. These authorities regularly scrutinize the business practices of health insurance, health care delivery and benefits companies. These reviews focus on numerous facets of our business, including claims payment practices, statutory capital requirements, provider contracting, risk adjustment, competitive practices, commission payments, privacy issues, utilization management practices, pharmacy benefits, access to care, sales practices, and provision of care by our healthcare services businesses, among others. Some of these reviews have historically resulted in fines imposed on us and some have required changes to some of our practices. We continue to be subject to these reviews, which could result in additional fines or other sanctions being imposed on us or additional changes in some of our practices.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
We also are involved in various other lawsuits that arise, for the most part, in the ordinary course of our business operations, certain of which may be styled as class-action lawsuits. Among other matters, this litigation may include employment matters, claims of medical malpractice, bad faith, nonacceptance or termination of providers, anticompetitive practices, improper rate setting, provider contract rate and payment disputes, including disputes over reimbursement rates required by statute, disputes arising from competitive procurement process, general contractual matters, intellectual property matters, and challenges to subrogation practices. Under state guaranty assessment laws, including those related to state cooperative failures in the industry, we may be assessed
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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
(up (up to prescribed limits) for certain obligations to the policyholders and claimants of insolvent insurance companies that write the same line or lines of business as we do.
As a government contractor, we may also be subject to false claims litigation, such as qui tam lawsuits brought by individuals who seek to sue on behalf of the government, alleging that the government contractor submitted false claims to the government or related overpayments from the government, including, among other allegations, those resulting from coding and review practices under the Medicare risk adjustment model. Qui tam litigation is filed under seal to allow the government an opportunity to investigate and to decide if it wishes to intervene and assume control of the litigation. If the government does not intervene, the individual may continue to prosecute the action on his or her own, on behalf of the government. We also are subject to other allegations of nonperformance of contractual obligations to providers, members, and others, including failure to properly pay claims, improper policy terminations, challenges to our implementation of the Medicare Part D prescription drug program and other litigation.
A limited number of the claims asserted against us are subject to insurance coverage. Personal injury claims, claims for extra contractual damages, care delivery malpractice, and claims arising from medical benefit denials are covered by insurance from our wholly owned captive insurance subsidiary and excess carriers, except to the extent that claimants seek punitive damages, which may not be covered by insurance in certain states in which insurance coverage for punitive damages is not permitted. In addition, insurance coverage for all or certain forms of liability has become increasingly costly and may become unavailable or prohibitively expensive in the future.
We record accruals for the contingencies discussed in the sections above to the extent that we conclude it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. No estimate of the possible loss or range of loss in excess of amounts accrued, if any, can be made at this time regarding the matters specifically described above because of the inherently unpredictable nature of legal proceedings, which also may be exacerbated by various factors, including: (i) the damages sought in the proceedings are unsubstantiated or indeterminate; (ii) discovery is not complete; (iii) the proceeding is in its early stages; (iv) the matters present legal uncertainties; (v) there are significant facts in dispute; (vi) there are a large number of parties (including where it is uncertain how liability, if any, will be shared among multiple defendants); or (vii) there is a wide range of potential outcomes.
The outcome of any current or future litigation or governmental or internal investigations, including the matters described above, cannot be accurately predicted, nor can we predict any resulting judgments, penalties, fines or other sanctions that may be imposed at the discretion of federal or state regulatory authorities or as a result of actions by third parties. Nevertheless, it is reasonably possible that any such outcome of litigation, judgments, penalties, fines or other sanctions could be substantial, and the outcome of these matters may have a material adverse effect on our results of operations, financial position, and cash flows, and may also affect our reputation.

14. SEGMENT INFORMATION
During December 2022, we realigned our businesses into two distinct segments: Insurance and CenterWell. The Insurance segment includes the businesses that were previously included in the Retail and Group and Specialty segments, as well as the Pharmacy Benefit Manager, or PBM, business which was previously included in the Healthcare Services segment. The CenterWell segment (formerly Healthcare Services) represents our payor-agnostic healthcare services offerings, including pharmacy dispensing services, provider services, and home services. In addition to the new segment classifications being utilized to assess performance and allocate resources, we believe this simpler structure will create greater collaboration across the Insurance and CenterWell businesses and will accelerate work that is underway to centralize and integrate operations within the organization.Prior period segment financial information has been recast to conform to the 2023 presentation.
Our two reportable segments, Insurance and CenterWell, are based on a combination of the type of health plan customer and adjacent businesses centered on well-being solutions for our health plans and other customers, as described below. These segment groupings are consistent with information used by our Chief Executive Officer, the Chief Operating Decision Maker, to assess performance and allocate resources.
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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
The Insurance segment consists of Medicare benefits, marketed to individuals or directly via group Medicare accounts, as well as our contract with CMS to administer the Limited Income Newly Eligible Transition, or LI-NET, prescription drug plan program and contracts with various states to provide Medicaid, dual eligible demonstration,

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
and Long-Term Support Services benefits, which we refer to collectively as our state-based contracts. This segment also includes products consisting of employer group commercial fully-insured medical and specialty health insurance benefits marketed to individuals and employer groups, including dental, vision, and other supplemental health benefits, as well as administrative services only, or ASO. In addition, our Insurance segment includes our Military services business, primarily our T-2017 East Region contract, as well as the operations of our PBM business.
The CenterWell segment includes our pharmacy, provider services,primary care, and home solutions operations. The segment also includes our strategic partnerships with WCAS to develop and operate senior-focused, payor-agnostic, primary care centers, as well as our minority ownership interest in hospice operations. Services offered by this segment are designed to enhance the overall healthcare experience. These services may lead to lower utilization associated with improved member health and/or lower drug costs.
Our CenterWell intersegment revenues primarily relate to the operations of CenterWell Pharmacy (our mail- order pharmacy business), CenterWell Specialty Pharmacy, and retail pharmacies jointly located within CenterWell Senior Primary Care clinics.
In addition, our CenterWell intersegment revenues include revenues earned by certain owned providers derived from certain value-based arrangements with our health plans. Under these value-based arrangements, our owned providers enter into agreements with our health plans to stand ready to deliver, integrate, direct and control the administration and management of certain health care services for our members. In exchange, the owned provider receives a premium that is typically paid on a per-member per-month basis. These value-based arrangements represent a single performance obligation where revenues are recognized in the period in which we are obligated to provide integrated health care services to our members. Fee-for-service revenue is recognized at agreed upon rates, net of contractual allowances, as the performance obligation is completed on the date of service.
We present our condensed consolidated results of operations from the perspective of the health plans. As a result, the cost of providing benefits to our members, whether provided via a third party provider or internally through a stand-alone subsidiary, is classified as benefits expense and excludes the portion of the cost for which the health plans do not bear responsibility, including member co-share amounts and government subsidies of $5.0$3.7 billion and $4.8$4.0 billion for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively. For the six months ended June 30, 2023 and 2022 these amounts were $9.0 billion and $8.8 billion, respectively. In addition, depreciation and amortization expense associated with certain businesses delivering benefits to our members, primarily associated with our provider servicesprimary care and pharmacy operations, are included with benefits expense. The amount of this expense was $34$32 million and $29$33 million for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and $67 million and $59 million for the six months ended June 30, 2023 and 2022, respectively.
Other than those described previously, the accounting policies of each segment are the same. For additional information regarding our accounting policies refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 20222023 Form 10-K. Transactions between reportable segments primarily consist of sales of products and services rendered by our CenterWell segment, primarily pharmacy, provider,primary care, and home services, to our Insurance segment customers. Intersegment sales and expenses are recorded primarily at fair value and eliminated in consolidation. Members served by our segments often use the same provider networks, enabling us in some instances to obtain more favorable contract terms with providers. Our segments also share indirect costs and assets. As a result, the profitability of each segment is interdependent. We allocate most operating expenses to our segments. Assets and certain corporate income and expenses are not allocated to the segments, including the portion of investment income not supporting segment operations, interest expense on corporate debt, and certain other corporate expenses. These items are managed at a corporate level. These corporate amounts are reported separately from our reportable segments and are included with intersegment eliminations in the tables presenting segment results below.

Our segment results were as follows for the three months ended March 31, 2024 and 2023:

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
Our segment results were as follows for the three and six months ended June 30, 2023 and 2022:
InsuranceCenterWellEliminations/
Corporate
Consolidated
Three months ended June 30, 2023(in millions)
Insurance
Insurance
InsuranceCenterWellEliminations/
Corporate
Consolidated
Three months ended March 31, 2024Three months ended March 31, 2024(in millions)
External revenuesExternal revenues
Premiums:Premiums:
Premiums:
Premiums:
Individual Medicare Advantage
Individual Medicare Advantage
Individual Medicare AdvantageIndividual Medicare Advantage$19,749 $— $— $19,749 
Group Medicare AdvantageGroup Medicare Advantage1,732 — — 1,732 
Medicare stand-alone PDPMedicare stand-alone PDP568 — — 568 
Total MedicareTotal Medicare22,049 — — 22,049 
Commercial fully-insuredCommercial fully-insured950 — — 950 
Specialty benefitsSpecialty benefits252 — — 252 
Medicare SupplementMedicare Supplement182 — — 182 
Medicaid and other2,062 — — 2,062 
State-based contracts and other
Total premiumsTotal premiums25,495 — — 25,495 
Services revenue:Services revenue:
Home solutionsHome solutions— 341 — 341 
Provider services— 190 — 190 
Home solutions
Home solutions
Primary care
Commercial ASOCommercial ASO64 — — 64 
Military and other167 — — 167 
Military services and other
Pharmacy solutionsPharmacy solutions— 216 — 216 
Total services revenueTotal services revenue231 747 — 978 
Total external revenuesTotal external revenues25,726 747 — 26,473 
Intersegment revenuesIntersegment revenues
Services
Services
ServicesServices15 1,144 (1,159)— 
ProductsProducts— 2,639 (2,639)— 
Total intersegment revenuesTotal intersegment revenues15 3,783 (3,798)— 
Investment incomeInvestment income134 — 140 274 
Total revenuesTotal revenues25,875 4,530 (3,658)26,747 
Operating expenses:Operating expenses:
BenefitsBenefits22,127 — (118)22,009 
Benefits
Benefits
Operating costsOperating costs2,545 4,193 (3,627)3,111 
Depreciation and amortization
Depreciation and amortization
Depreciation and amortizationDepreciation and amortization172 50 (31)191 
Total operating expensesTotal operating expenses24,844 4,243 (3,776)25,311 
Income from operationsIncome from operations1,031 287 118 1,436 
Interest expenseInterest expense— 119 120 
Interest expense
Interest expense
Other expense, netOther expense, net— — 54 54 
Income (loss) before income taxes and equity in net earningsIncome (loss) before income taxes and equity in net earnings1,031 286 (55)1,262 
Equity in net earnings (losses)(11)— (10)
Equity in net losses
Segment earnings (loss)Segment earnings (loss)$1,032 $275 $(55)$1,252 
Net loss attributable to noncontrolling interestsNet loss attributable to noncontrolling interests— — 
Segment earnings (loss) attributable to HumanaSegment earnings (loss) attributable to Humana$1,035 $275 $(55)$1,255 
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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
InsuranceCenterWellEliminations/
Corporate
Consolidated
Three months ended June 30, 2022(in millions)
Insurance
Insurance
InsuranceCenterWellEliminations/
Corporate
Consolidated
Three months ended March 31, 2023Three months ended March 31, 2023(in millions)
External revenuesExternal revenues
Premiums:Premiums:
Premiums:
Premiums:
Individual Medicare Advantage
Individual Medicare Advantage
Individual Medicare AdvantageIndividual Medicare Advantage$16,692 $— $— $16,692 
Group Medicare AdvantageGroup Medicare Advantage1,857 — — 1,857 
Medicare stand-alone PDPMedicare stand-alone PDP606 — — 606 
Total MedicareTotal Medicare19,155 — — 19,155 
Commercial fully-insuredCommercial fully-insured1,109 — — 1,109 
Specialty benefitsSpecialty benefits261 — — 261 
Medicare SupplementMedicare Supplement185 — — 185 
Medicaid and other1,556 — — 1,556 
State-based contracts and other
Total premiumsTotal premiums22,266 — — 22,266 
Services revenue:Services revenue:
Home solutionsHome solutions— 752 — 752 
Provider services— 137 — 137 
Home solutions
Home solutions
Primary care
Commercial ASOCommercial ASO75 — — 75 
Military and other131 — — 131 
Military services and other
Pharmacy solutionsPharmacy solutions— 254 — 254 
Total services revenueTotal services revenue206 1,143 — 1,349 
Total external revenuesTotal external revenues22,472 1,143 — 23,615 
Intersegment revenuesIntersegment revenues
Services
Services
ServicesServices14 894 (908)— 
ProductsProducts— 2,489 (2,489)— 
Total intersegment revenuesTotal intersegment revenues14 3,383 (3,397)— 
Investment incomeInvestment income46 — 47 
Total revenuesTotal revenues22,532 4,527 (3,397)23,662 
Operating expenses:Operating expenses:
BenefitsBenefits19,164 — (65)19,099 
Benefits
Benefits
Operating costsOperating costs2,105 4,125 (3,057)3,173 
Depreciation and amortizationDepreciation and amortization156 44 (25)175 
Depreciation and amortization
Depreciation and amortization
Total operating expensesTotal operating expenses21,425 4,169 (3,147)22,447 
Income (loss) from operations1,107 358 (250)1,215 
Income from operations
Interest expense
Interest expense
Interest expenseInterest expense— — 101 101 
Other income, netOther income, net— — (8)(8)
Income (loss) before income taxes and equity in net earningsIncome (loss) before income taxes and equity in net earnings1,107 358 (343)1,122 
Equity in net earnings (losses)(6)— 
Equity in net losses
Segment earnings (loss)Segment earnings (loss)$1,115 $352 $(343)$1,124 
Net income attributable to noncontrolling interests— (1)— (1)
Net loss attributable to noncontrolling interests
Segment earnings (loss) attributable to HumanaSegment earnings (loss) attributable to Humana$1,115 $351 $(343)$1,123 
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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
InsuranceCenterWellEliminations/
Corporate
Consolidated
Six months ended June 30, 2023(in millions)
External revenues
Premiums:
Individual Medicare Advantage$39,558 $— $— $39,558 
Group Medicare Advantage3,497 — — 3,497 
Medicare stand-alone PDP1,184 — — 1,184 
Total Medicare44,239 — — 44,239 
Commercial fully-insured1,968 — — 1,968 
Specialty benefits506 — — 506 
Medicare Supplement361 — — 361 
Medicaid and other3,971 — — 3,971 
Total premiums51,045 — — 51,045 
Services revenue:
Home solutions— 655 — 655 
Provider services— 391 — 391 
Commercial ASO135 — — 135 
Military and other338 — — 338 
Pharmacy solutions— 458 — 458 
Total services revenue473 1,504 — 1,977 
Total external revenues51,518 1,504 — 53,022 
Intersegment revenues
Services29 2,277 (2,306)— 
Products— 5,254 (5,254)— 
Total intersegment revenues29 7,531 (7,560)— 
Investment income231 — 236 467 
Total revenues51,778 9,035 (7,324)53,489 
Operating expenses:
Benefits44,120 — (253)43,867 
Operating costs4,963 8,319 (7,192)6,090 
Depreciation and amortization337 99 (59)377 
Total operating expenses49,420 8,418 (7,504)50,334 
Income from operations2,358 617 180 3,155 
Interest expense— 232 233 
Other expense, net— — 46 46 
Income (loss) before income taxes and equity in net losses2,358 616 (98)2,876 
Equity in net losses(2)(25)— (27)
Segment earnings (loss)$2,356 $591 $(98)$2,849 
Net loss attributable to noncontrolling interests— — 
Segment earnings (loss) attributable to Humana$2,360 $591 $(98)$2,853 

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Humana Inc.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS—(Continued)
(Unaudited)
InsuranceCenterWellEliminations/
Corporate
Consolidated
Six months ended June 30, 2022(in millions)
External Revenues
Premiums:
Individual Medicare Advantage$33,744 $— $— $33,744 
Group Medicare Advantage3,732 — — 3,732 
Medicare stand-alone PDP1,245 — — 1,245 
Total Medicare38,721 — — 38,721 
Commercial fully-insured2,249 — — 2,249 
Specialty benefits522 — — 522 
Medicare Supplement367 — — 367 
Medicaid and other3,110 — — 3,110 
Total premiums44,969 — — 44,969 
Services revenue:
Home solutions— 1,478 — 1,478 
Provider services— 250 — 250 
Commercial ASO152 — — 152 
Military and other258 — — 258 
Pharmacy solutions— 475 — 475 
Total services revenue410 2,203 — 2,613 
Total external revenues45,379 2,203 — 47,582 
Intersegment revenues
Services28 1,751 (1,779)— 
Products— 4,935 (4,935)— 
Total intersegment revenues28 6,686 (6,714)— 
Investment income (loss)92 (45)50 
Total revenues45,499 8,892 (6,759)47,632 
Operating expenses:
Benefits38,898 — (174)38,724 
Operating costs4,192 8,073 (6,206)6,059 
Depreciation and amortization306 91 (52)345 
Total operating expenses43,396 8,164 (6,432)45,128 
Income (loss) from operations2,103 728 (327)2,504 
Interest expense— — 191 191 
Other income, net— — (29)(29)
Income (loss) before income taxes and equity in net losses2,103 728 (489)2,342 
Equity in net earnings (losses)(10)— (2)
Segment earnings (loss)$2,111 $718 $(489)$2,340 
Net income attributable to noncontrolling interests— (1)— (1)
Segment earnings (loss) attributable to Humana$2,111 $717 $(489)$2,339 

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The condensed consolidated financial statements of Humana Inc. in this document present the Company’s financial position, results of operations and cash flows, and should be read in conjunction with the following discussion and analysis. References to “we,” “us,” “our,” “Company,” and “Humana” mean Humana Inc. and its subsidiaries. This discussion includes forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. When used in filings with the Securities and Exchange Commission, or SEC, in our press releases, investor presentations, and in oral statements made by or with the approval of one of our executive officers, the words or phrases like “believes,” “expects,” “anticipates,” “intends,” “likely will result,” “estimates,” “projects” or variations of such words and similar expressions are intended to identify such forward–looking statements. These forward-looking statements are not guarantees of future performance and are subject to risks, uncertainties and assumptions, including, among other things, information set forth in Item 1A. – Risk Factors in our 20222023 Form 10-K, as modified by any changes to those risk factors included in this document and in other reports we filed subsequent to February 16, 2023,15, 2024, in each case incorporated by reference herein. In making these statements, we are not undertaking to address or update such forward-looking statements in future filings or communications regarding our business or results. In light of these risks, uncertainties and assumptions, the forward–looking events discussed in this document might not occur. There may also be other risks that we are unable to predict at this time. Any of these risks and uncertainties may cause actual results to differ materially from the results discussed in the forward-looking statements.
Executive Overview
General
Humana Inc., headquartered in Louisville, Kentucky, is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell health care services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Our industry relies on two key statistics to measure performance. The benefit ratio, which is computed by taking
total benefits expense as a percentage of premiums revenue, represents a statistic used to measure underwriting profitability. The operating cost ratio, which is computed by taking total operating costs, excluding depreciation and amortization, as a percentage of total revenue less investment income, represents a statistic used to measure administrative spending efficiency.
Employer Group Commercial Medical Products Business Exit
In February 2023, we announced our planned exit from the Employer Group Commercial Medical Products business, which includes all fully insured, self-funded and Federal Employee Health Benefit medical plans, as well as associated wellness and rewards programs. No other Humana health plan offerings are materially affected. Following a strategic review, we determined the Employer Group Commercial Medical Products business was no longer positioned to sustainably meet the needs of commercial members over the long term or support our long-term strategic plans. The exit from this line of business will be phased over the 18 to 24 months following our February 2023 announcement.
Sale of Hospice and Personal Care Divisions
On August 11, 2022, we completed the sale of a 60% interest in Gentiva, formerly Kindred, Hospice to Clayton, Dubilier & Rice, or CD&R, for cash proceeds of approximately $2.7 billion, net of cash disposed, including debt repayments from Gentiva Hospice to Humana of $1.9 billion. In connection with the sale we recognized a pre-tax gain, net of transaction costs, of $237 million.
COVID-19
The emergence and spread of the novel coronavirus, or COVID-19, beginning in the first quarter of 2020 has impacted our business. During periods of increased incidences of COVID-19, a reduction in non-COVID-19 hospital admissions for non-emergent and elective medical care have resulted in lower overall healthcare system utilization.
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At the same time, COVID-19 treatment and testing costs increased utilization. During 2022, we experienced lower overall utilization of the healthcare system than anticipated, as the reduction in COVID-19 utilization following the increased incidence associated with the Omicron variant outpaced the increase in non-COVID-19 utilization. The significant disruption in utilization during 2020 also impacted our ability to implement clinical initiatives to manage health care costs and chronic conditions of our members, and appropriately document their risk profiles, and, as such, significantly affected our 2021 revenue under the risk adjustment payment model for Medicare Advantage plans. Finally, changes in utilization patterns and actions taken in 2021 as a result of the COVID-19 pandemic, including the suspension of certain financial recovery programs for a period of time and shifting the timing of claim payments and provider capitation surplus payments, impacted our claim reserve development and operating cash flows for 2021.
The COVID-19 National Emergency declared in 2020 was terminated on April 10, 2023 and the Public Health Emergency expired on May 11, 2023.
Value Creation InitiativesInitiatives
DuringBeginning in 2022, in order to create capacity to fund growth and investment in our Medicare Advantage business and further expansion of our healthcare services capabilities, in 2023, we committed to drive additional value for the enterprise through cost saving, productivity initiatives, and value acceleration from previous investments. As a result of these initiatives, during the second quarter of 2022, we recorded charges, of $203 million. These charges primarily relate to $140 million in asset impairments, including software and abandonment, and $21of $29 million for the three months ended March 31, 2024 within operating costs in the consolidated statements of severance charges in connection with workforce optimization. The remainder of the charges primarily relate to external consulting fees.income. These charges were recorded at the corporate level and not allocated to the segments. There were no recurringWe expect to incur additional charges inthrough the end of 2024. We did not record any charges for the three months ended March 31, 2023.


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Business Segments
During December 2022, we realigned our businesses into two distinct segments: Insurance and CenterWell. The Insurance segment includes the businesses that were previously included in the Retail and Group and Specialty segments, as well as the Pharmacy Benefit Manager, or PBM, business which was previously included in the Healthcare Services segment. The CenterWell segment (formerly Healthcare Services) represents our payor-agnostic healthcare services offerings, including pharmacy dispensing services, provider services, and home services. In addition to the new segment classifications being utilized to assess performance and allocate resources, we believe this simpler structure will create greater collaboration across the Insurance and CenterWell businesses and will accelerate work that is underway to centralize and integrate operations within the organization.Prior period segment financial information has been recast to conform to the 2023 presentation. For a recast of prior period segment financial information, refer to Note 14 to the unaudited Consolidated Financial Statements included in Part I, Item 1, "Financial Statements" of this Form 10-Q.
Our two reportable segments, Insurance and CenterWell, are based on a combination of the type of health plan customer and adjacent businesses centered on well-being solutions for our health plans and other customers, as described below. These segment groupings are consistent with information used by our Chief Executive Officer, the Chief Operating Decision Maker, to assess performance and allocate resources.
The Insurance segment consists of Medicare benefits, marketed to individuals or directly via group Medicare accounts, as well as our contract with CMS to administer the Limited Income Newly Eligible Transition, or LI-NET, prescription drug plan program and contracts with various states to provide Medicaid, dual eligible demonstration, and Long-Term Support Services benefits, which we refer to collectively as our state-based contracts. This segment also includes products consisting of employer group commercial fully-insured medical and specialty health insurance benefits marketed to individuals and employer groups, including dental, vision, and other supplemental health benefits, as well as administrative services only, or ASO. In addition, our Insurance segment includes our Military services business, primarily our T-2017 East Region contract, as well as the operations of our PBM business.
The CenterWell segment includes our pharmacy, provider services,primary care, and home solutions operations. The segment also includes our strategic partnerships with WCAS to develop and operate senior-focused, payor-agnostic,
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primary care centers, as well as our minority ownership interest in hospice operations. Services offered by this segment are designed to enhance the overall healthcare experience. These services may lead to lower utilization associated with improved member health and/or lower drug costs.
The results of each segment are measured by income (loss) from operations. Transactions between reportable segments primarily consist of sales of products and services rendered by our CenterWell segment, primarily pharmacy, provider,primary care, and home services, to our Insurance segment customers. Intersegment sales and expenses are recorded primarily at fair value and eliminated in consolidation. Members served by our segments often use the same provider networks, enabling us in some instances to obtain more favorable contract terms with providers. Our segments also share indirect costs and assets. As a result, the profitability of each segment is interdependent. We allocate most operating expenses to our segments. Assets and certain corporate income and expenses are not allocated to the segments, including the portion of investment income not supporting segment operations, interest expense on corporate debt, and certain other corporate expenses. These items are managed at a corporate level. These corporate amounts are reported separately from our reportable segments and are included with intersegment eliminations.
Seasonality
COVID-19 disrupted the pattern of our quarterly earnings and operating cash flows largely due to the temporary deferral of non-essential care which resulted in reductions in non-COVID-19 hospital admissions and lower overall healthcare system utilization during higher levels of COVID-19 hospital admissions. At the same time, during periods of increased incidences of COVID-19, COVID-19 treatment and testing costs increased. Similar impacts and seasonal disruptions from either higher or lower utilization are expected to persist as we recover from the COVID-19 global health crisis.
One of the product offerings of our Insurance segment is Medicare stand-alone prescription drug plans, or PDP, under the Medicare Part D program. Our quarterly Insurance segment earnings and operating cash flows are impacted by the Medicare Part D benefit design and changes in the composition of our membership. The Medicare Part D benefit design results in coverage that varies as a member’s cumulative out-of-pocket costs pass through successive stages of a member’s plan period, which begins annually on January 1 for renewals. These plan designs generally result in us sharing a greater portion of the responsibility for total prescription drug costs in the early stages and less in the latter stages. As a result, the PDP benefit ratio generally decreases as the year progresses. In addition, the number of low income senior members as well as year-over-year changes in the mix of membership in our standalonestand-alone PDP products affects the quarterly benefit ratio pattern.
The Insurance segment also experiences seasonality in the commercial fully-insured product offering. The effect on the Insurance segment benefit ratio is opposite of the Medicare stand-alone PDP impact, with the benefit ratio increasing as fully-insured members progress through their annual deductible and maximum out-of-pocket expenses. The Employer Group Commercial Fully-Insured business increased our Insurance segment benefit ratio by 20 basis points and 10 basis points fordecreased the three months ended June 30, 2023 and 2022, respectively. The Employer Group Commercial Fully-Insured business decreased our Insurance segment benefit ratio by 10 basis points and decreased the Insurance segment benefit ratio by 30 basis points for the sixthree months ended June 30,March 31, 2024 and 2023, and 2022.respectively.

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The Insurance segment also experiences seasonality in the operating cost ratio as a result of costs incurred in the second half of the year associated with the Medicare marketing season. The Insurance segment may experience adverse impacts in the operating cost ratio as a result of our Employer Group Commercial Medical Products exit phased over the 18-24 months following our February 2023 announcement. The Employer Group Commercial Fully-Insured business increased ourthe Insurance segment operating cost ratio by 3010 basis points and 60increased the Insurance segment operating cost ratio by 40 basis points for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively. The Employer Group Commercial Fully-Insured business increased our Insurance segment operating cost ratio by 30 basis points and 50 basis points for the six months ended June 30, 2023 and 2022, respectively.



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20232024 Highlights
Our strategy offers our members affordable health care combined with a positive consumer experience in growing markets. At the core of this strategy is our integrated care delivery model, which unites quality care, high member engagement, and sophisticated data analytics. Our approach to primary, physician-directed care for our members aims to provide quality care that is consistent, integrated, cost-effective, and member-focused, provided by both employed physicians and physicians with network contract arrangements. The model is designed to improve health outcomes and affordability for individuals and for the health system as a whole, while offering our members a simple, seamless healthcare experience. We believe this strategy is positioning us for long-term growth in both membership and earnings. We offer providers a continuum of opportunities to increase the integration of care and offer assistance to providers in transitioning from a fee-for-service to a value-based arrangement. These include performance bonuses, shared savings and shared risk relationships. At June 30, 2023,March 31, 2024, approximately 3,618,5003,837,300 members, or 69%, of our individual Medicare Advantage members were in value-based relationships under our integrated care delivery model, as compared to 3,095,3003,505,100 members, or 68%, at June 30, 2022.March 31, 2023.
Net income attributable to Humana was $956 million,$0.7 billion, or $7.66$6.11 per diluted common share, and $697 million,$1.2 billion, or $5.48$9.87 per diluted common share, for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively. Net income was $2.2 billion, or $17.54 per diluted common share, and $1.6 billion, or $12.77 per diluted common share, for the six months ended June 30, 2023, and 2022, respectively. These comparisons were significantly impacted by put/call valuation adjustments associated with non-consolidating minority interest investments, transaction and integration costs, and charges associated with productivity initiatives in the 2022 quarter, the change in the fair value of publicly-traded equity securities, tax provision related to the pending sale of Kindred at Home's Hospice and Personal Care divisions at June 30, 2022 and accrual related to certain anticipated litigation expenses in the 2023 quarter.creation initiatives. The impact of these adjustments to our consolidated income before income taxes and equity in net earnings and diluted earnings per common share was as follows for the 20232024 and 2022 quarter and period:2023 quarter:
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For the three months ended June 30,For the six months ended June 30,
2023202220232022
For the three months ended March 31,
For the three months ended March 31,
For the three months ended March 31,
202420242023
(in millions)(in millions)
Consolidated income before income taxes and equity in net earnings:Consolidated income before income taxes and equity in net earnings:
Put/call valuation adjustments associated with our non consolidating minority interest investmentsPut/call valuation adjustments associated with our non consolidating minority interest investments$53 $(8)$107 $(29)
Put/call valuation adjustments associated with our non consolidating minority interest investments
Put/call valuation adjustments associated with our non consolidating minority interest investments
Transaction and integration costsTransaction and integration costs36 (48)53 
Change in the fair value of publicly-traded equity securities— 62 (1)170 
Charges associated with productivity initiatives related to the previously disclosed $1 billion value creation plan— 203 — 203 
Accrual related to certain anticipated litigation expenses90 — 90 — 
Value creation initiatives
Value creation initiatives
Value creation initiatives
Total
Total
TotalTotal$147 $293 $148 $397 
For the three months ended June 30,For the six months ended June 30,
2023202220232022
For the three months ended March 31,
For the three months ended March 31,
For the three months ended March 31,
202420242023
Diluted earnings per common share:Diluted earnings per common share:
Put/call valuation adjustments associated with our non consolidating minority interest investmentsPut/call valuation adjustments associated with our non consolidating minority interest investments$0.43 $(0.06)$0.85 $(0.23)
Put/call valuation adjustments associated with our non consolidating minority interest investments
Put/call valuation adjustments associated with our non consolidating minority interest investments
Transaction and integration costsTransaction and integration costs0.03 0.28 (0.38)0.42 
Change in the fair value of publicly-traded equity securities— 0.48 (0.01)1.33 
Charges associated with productivity initiatives related to the previously disclosed $1 billion value creation plan— 1.60 — 1.60 
Accrual related to certain anticipated litigation expenses0.72 — 0.72 — 
Tax impact of all transactions (1)
(0.27)0.78 $(0.38)$0.59 
Value creation initiatives
Value creation initiatives
Value creation initiatives
Net tax impact of transactions
Net tax impact of transactions
Net tax impact of transactions
TotalTotal$0.91 $3.08 $0.80 $3.71 

(1) Includes $1.31 per diluted common share related to the recognition of a deferred tax liability in the 2022 quarter and period in connection with the held-for-sale classification of the KAH Hospice sale at June 30, 2022.

































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Health Care ReformRegulatory Environment

We are and will continue to be regularly subject to new laws and regulations, changes to existing laws and regulations, and judicial determinations that impact the interpretation and applicability of those laws and regulations. The Health Care Reform Law, the Families First Act, the CARES Act, and the Inflation Reduction Act, and related regulations, are examples of laws which haveenacted significant reforms to various aspects of the U.S. health insurance industry, including, among others, mandated coverage requirements, mandated benefits and guarantee issuance associated with commercial medical insurance products, rebates to policyholders based on minimum benefit ratios, adjustments to Medicare Advantage premiums, the establishment of federally facilitated or state-based exchanges coupled with programs designed to spread risk among insurers, and the introduction of plan designs based on set actuarial values, and changes to the Part D prescription drug benefit design.design.
It is reasonably possible that these laws and regulations, as well as other current or future legislative, judicial or regulatory changes including restrictions on our ability to manage our provider network, manage and sell our products, or otherwise operate our business, or restrictions on profitability, including reviews by regulatory bodies that may compare our Medicare Advantage profitability to our non-Medicare Advantage business profitability, or compare the profitability of various products within our Medicare Advantage business, and require that they remain within certain ranges of each other, increases in member benefits or changes to member eligibility criteria without corresponding increases in premium payments to us, or increases in regulation of our prescription drug benefit businesses, or changes to the Part D prescription drug benefit design (and uncertainty arising from the implementation of these changes) in the aggregate may have a material adverse effect on our results of operations (including restricting revenue, enrollment and premium growth in certain products and market segments, restricting our ability to expand into new markets, increasing our medical and operating costs, further lowering our Medicare payment rates and increasing our expenses associated with assessments); our financial position (including our ability to maintain the value of our goodwill); and our cash flows.
In March 2024, the United States Securities and Exchange Commission issued its final regulation on climate-related disclosures. The regulation requires certain disclosures in registration statements and annual reports, including financial impact and climate-related impact metrics. On April 4, 2024, the SEC exercised its discretion to stay the Final Rules pending the completion of judicial review. The new regulation is effective for us beginning with the annual report for the year ended December 31, 2025. We are evaluating the final rule and its impact on our disclosures.

We intend for the discussion of our financial condition and results of operations that follows to assist in the understanding of our financial statements and related changes in certain key items in those financial statements from year to year, including the primary factors that accounted for those changes. Transactions between reportable segments primarily consist of sales of products and services rendered by our CenterWell segment, primarily pharmacy, provider,primary care, and home services, to our Insurance segment customers and are described in Note 14 to the condensed consolidated financial statements included in this report.

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Comparison of Results of Operations for 20232024 and 20222023
The following discussion primarily details our results of operations for the three months ended June 30,March 31, 2024, or the 2024 quarter and the three months ended March 31, 2023, or the 2023 quarter, the three months ended June 30, 2022, or the 2022 quarter, the six months ended June 30, 2023, or the 2023 period, and the six months ended June 30, 2022, or the 2022 period.quarter.
Consolidated
Change
Change
Change
Three Months Ended March 31,Three Months Ended March 31,Three Months Ended March 31, 2024 vs 2023
202420242023$%
($ in millions, except per common share results)($ in millions, except per common share results)
Revenues:
Insurance premiums
Insurance premiums
Insurance premiums$28,261 $25,550 $2,711 10.6 %
Change
Three months ended June 30,Six months ended June 30,Three months ended June 30, 2023 vs 2022Six months ended June 30, 2023 vs 2022
Services:
2023202220232022$%$%
Services:
($ in millions, except per common share results)
Revenues:
Premiums:
Services:
InsuranceInsurance$25,495 $22,266 $51,045 $44,969 $3,229 14.5 %$6,076 13.5 %
Total premiums revenue25,495 22,266 51,045 44,969 3,229 14.5 %6,076 13.5 %
Services:
Insurance
InsuranceInsurance231 206 473 410 25 12.1 %63 15.4 %275 242 242 33 33 13.6 13.6 %
CenterWellCenterWell747 1,143 1,504 2,203 (396)(34.6)%(699)(31.7)%CenterWell787 757 757 30 30 4.0 4.0 %
Total services revenueTotal services revenue978 1,349 1,977 2,613 (371)(27.5)%(636)(24.3)%Total services revenue1,062 999 999 63 63 6.3 6.3 %
Investment incomeInvestment income274 47 467 50 227 483.0 %417 834.0 %Investment income288 193 193 95 95 49.2 49.2 %
Total revenuesTotal revenues26,747 23,662 53,489 47,632 3,085 13.0 %5,857 12.3 %Total revenues29,611 26,742 26,742 2,869 2,869 10.7 10.7 %
Operating expenses:Operating expenses:
BenefitsBenefits22,009 19,099 43,867 38,724 2,910 15.2 %5,143 13.3 %
Benefits
Benefits25,124 21,858 3,266 14.9 %
Operating costsOperating costs3,111 3,173 6,090 6,059 (62)(2.0)%31 0.5 %Operating costs3,042 2,979 2,979 63 63 2.1 2.1 %
Depreciation and amortizationDepreciation and amortization191 175 377 345 16 9.1 %32 9.3 %Depreciation and amortization209 186 186 23 23 12.4 12.4 %
Total operating expensesTotal operating expenses25,311 22,447 50,334 45,128 2,864 12.8 %5,206 11.5 %Total operating expenses28,375 25,023 25,023 3,352 3,352 13.4 13.4 %
Income from operationsIncome from operations1,436 1,215 3,155 2,504 221 18.2 %651 26.0 %Income from operations1,236 1,719 1,719 (483)(483)(28.1)(28.1)%
Interest expenseInterest expense120 101 233 191 19 18.8 %42 22.0 %
Interest expense
Interest expense159 113 46 40.7 %
Other expense (income), netOther expense (income), net54 (8)46 (29)62 775.0 %75 258.6 %Other expense (income), net63 (8)(8)71 71 887.5 887.5 %
Income before income taxes and equity in net earningsIncome before income taxes and equity in net earnings1,262 1,122 2,876 2,342 140 12.5 %534 22.8 %Income before income taxes and equity in net earnings1,014 1,614 1,614 (600)(600)(37.2)(37.2)%
Provision for income taxesProvision for income taxes296 427 655 713 (131)(30.7)%(58)(8.1)%Provision for income taxes251 359 359 (108)(108)(30.1)(30.1)%
Equity in net losses (earnings)(10)(27)(2)12 600.0 %25 1,250.0 %
Equity in net lossesEquity in net losses(24)(17)41.2 %
Net incomeNet income$956 $697 $2,194 $1,627 $259 37.2 %$567 34.8 %Net income$739 $$1,238 $$(499)(40.3)(40.3)%
Diluted earnings per common shareDiluted earnings per common share$7.66 $5.48 $17.54 $12.77 $2.18 39.8 %$4.77 37.4 %Diluted earnings per common share$6.11 $$9.87 $$(3.76)(38.1)(38.1)%
Benefit ratio (a)Benefit ratio (a)86.3 %85.8 %85.9 %86.1 %0.5 %(0.2)%Benefit ratio (a)88.9 %85.5 %3.4 %
Operating cost ratio (b)Operating cost ratio (b)11.8 %13.4 %11.5 %12.7 %(1.6)%(1.2)%Operating cost ratio (b)10.4 %11.2 %(0.8)%
Effective tax rateEffective tax rate23.6 %38.0 %23.0 %30.5 %(14.4)%(7.5)%Effective tax rate25.3 %22.5 %2.8 %
(a)Represents benefits expense as a percentage of premiums revenue.
(b)Represents operating costs as a percentage of total revenues less investment income.
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Premiums Revenue

Consolidated premiums revenue increased $3.2$2.7 billion, or 14.5%10.6%, from $22.3 billion in the 2022 quarter to $25.5$25.6 billion in the 2023 quarter and increased $6.08 billion, or 13.5%, from $44.97to $28.3 billion in the 2022 period to $51.05 billion in the 2023 period2024 quarter primarily due to individual Medicare Advantage and state-based contracts membership growth and higher per member Medicare premiums and individual and group Medicare Advantage premiums.membership growth. These factors were partially offset by the phase-out of COVID-19 sequestration reliefcontinued decline in 2022,the our group commercial medical and stand-alone PDP membership, as well as the year-over-yeara decline in state-based contracts membership associated with group commercial medical, group Medicare Advantage and stand-alone PDP products.as a result of the end of the suspension of state eligibility redetermination efforts previously enacted as part of the Public Health Emergency.



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Services Revenue
Consolidated services revenue decreased $0.4increased $0.1 billion, or 27.5%6.3%, from $1.3 billion in the 2022 quarter to $1.0 billion in the 2023 quarter and decreased $0.6 billion, or 24.3%, from $2.6to $1.1 billion in the 2022 period to $2.0 billion in the 2023 period primarily due to the divestiture of the 60% ownership of Gentiva Hospice in August 2022.2024 quarter.
Investment Income
Investment income increased $227$95 million, or 483.0%49.2%, from $47 million in the 2022 quarter to $274$193 million in the 2023 quarter and increased $417 million, or 834.0%, from $50to $288 million in the 2022 period to $467 million in the 2023 period2024 quarter primarily due to an increase in interest income on our debt securities as well as the impact of the 2022 quarter and period decrease in the fair value of our publicly traded equity securities investments.securities.
Benefit Expense    
Consolidated benefits expense increased $2.9$3.3 billion, or 15.2%14.9%, from $19.1 billion in the 2022 quarter to $22.0$21.9 billion in the 2023 quarter and increased $5.1 billion, or 13.3%, from $38.7to $25.1 billion in the 2022 period to $43.9 billion in the 2023 period.2024 quarter. The consolidated benefit ratio increased 50340 basis points from 85.8% for the 2022 quarter to 86.3%85.5% for the 2023 quarter to 88.9% for the 2024 quarter primarily due to investmentshigher Medicare Advantage medical cost trends in the 2024 quarter compared to the 2023 quarter partially offset by the impact of pricing and benefit design of our products for 2023, higher2024 Medicare Advantage utilization trends products, which included a reduction in benefits in response to the 2023 quarter,net impact of the final rate notice and the impactinitial emergence of continued individual Medicare Advantage growth following the Annual Election Period, or AEP, including a high proportion of age-ins, which typically have a higher benefits expense ratio initially than the average new member. These increases were partially offset by increased individual Medicare Advantage premium yield, higher favorable prior-period medical claims reserve development in the 2023 quarter, and lower COVID-19 inpatient utilization in the 2023 quarter including the corresponding decrease in average unit costs given the additional 20% payment on these admissions during the Public Health Emergency.
The consolidated benefit ratio decreased 20 basis points from 86.1% for the 2022 period to 85.9% for the 2023 period primarily due to increased individual Medicare Advantage premium yield, lower COVID-19 inpatient utilization in the 2023 period including the corresponding decrease in average unit cost given the additional 20% payment on these admissions during the Public Health Emergency, and higher favorable prior-period medical claims reserve development in the 2023 period. These factors were partially offset by investments in the benefit design of our products for 2023, higher Medicare Advantage utilization trends in the 2023 quarter, and the impact of individual Medicare Advantage growth in 2023, including a high proportion of age-ins.trends. Further, the 2023 quarter and period ratios continueyear-over-year comparison continues to reflect a shift in line of business mix, with growth in individual Medicare Advantage and state-based contracts and other membership, which can carry a higher benefits expensebenefit ratio.
Consolidated benefits expense included $232$535 million of favorable prior-period medical claims reserve development in the 20232024 quarter and $37$522 million of favorable prior-period medical claims development in the 2022 quarter. Consolidated benefits expense included $754 million of favorable prior-period medical claims reserve development in the 2023 period and $397 million of favorable prior-period medical claims reserve development in the 2022 period. Prior-period medical claims reserve development decreased the consolidated benefit ratio by approximately 90 basis points in the 2023 quarter and decreased the consolidated benefit ratio by approximately 20 basis points in the 2022 quarter. Prior-period medical claims reserve development decreased the consolidated benefit ratio by approximately 150190 basis points in the 2023 period2024 quarter and decreased the consolidated benefit ratio by approximately 90200 basis points in the 2022 period.
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2023 quarter.
Operating Costs
Our segments incur both direct and shared indirect operating costs. We allocate the indirect costs shared by the segments primarily as a function of revenues. As a result, the profitability of each segment is interdependent.
Consolidated operating costs increased $0.1$0.06 billion, or 2.0%2.1%, from $3.2 billion in the 2022 quarter to $3.1$2.98 billion in the 2023 quarter and increased $0.03 billion, or 0.5%, from $6.06to $3.04 billion in the 2022 period to $6.09 billion in the 2023 period.2024 quarter. The consolidated operating cost ratio decreased 16080 basis points from 13.4% for the 2022 quarter to 11.8%11.2% for the 2023 quarterand decreased 120 basis points from 12.7% to 10.4% for the 2022 period to 11.5% for the 2023 period2024 quarter primarily due to the divestiture of the 60% ownership of Gentiva Hospice in August 2022, which carried a significantly higher operating cost ratio compared to the historical consolidated operating cost ratio, scale efficiencies associated with growth in our individual Medicare Advantage membership, as well asadministrative cost efficiencies resulting from our value creation initiatives, and lower commission expense for brokers in the impact of initiatives related2024 quarter compared to the previously-disclosed value creation plan, including $203 million2023 quarter as a result of chargessignificant individual Medicare Advantage membership growth in the 2022 quarter primarily related to asset and software impairment and abandonment.2023. These factors were partially offset by an increase in commissions for brokersthe impact from charges related to the individual Medicare Advantage membership growth in 2023, the favorable impact to revenues in 2022 as a result of sequestration relief, and accrual related to certain anticipated litigation expensesvalue creation initiatives in the 20232024 quarter.
Depreciation and Amortization
Depreciation and amortization increased $16$23 million, or 9.1%12.4%, from $175 million in the 2022 quarter to $191$186 million in the 2023 quarter and increased $32 million, or 9.3%, from $345to $209 million in the 2022 period to $377 million in the 2023 period2024 quarter primarily due to capital expenditures.
Interest Expense
Interest expense increased $19$46 million, or 18.8%40.7%, from $101 million in the 2022 quarter to $120$113 million in the 2023 quarter and increased $42 million, or 22.0%, from $191to $159 million in the 2022 period to $233 million in the 2023 period2024 quarter primarily due to higherincrease in interest rates on the lowerand higher average debt balances.
Income Taxes
The effective income tax rate was 23.6%25.3% and 38.1%22.5% for the three months ended June 30,March 31, 2024, and 2023, and 2022, respectively, and 23.0% and 30.5% for the six months ended June 30, 2023 and 2022, respectively. The year-over-year decreaseincrease in the effective income tax rate is primarily due to a change in the mix of current year earnings between our Insurance segment and our CenterWell health services segment, as the latter incurs a higher effective domestic tax impact resulting fromrate than the excessformer. In addition, the prior year income tax rate was favorably impacted by the recognition of the book basis over the tax basis of Gentiva Hospice in connection with the held-for-sale classification at June 30, 2022.a non-taxable gain.











4337

Insurance Segment
June 30,Change March 31,Change
20232022Members% 20242023Members%
Membership:Membership:
Individual Medicare Advantage
Individual Medicare Advantage
Individual Medicare AdvantageIndividual Medicare Advantage5,269,100 4,555,100 714,000 15.7 %5,548,900 5,153,000 5,153,000 395,900 395,900 7.7 7.7 %
Group Medicare AdvantageGroup Medicare Advantage509,500 562,500 (53,000)(9.4)%Group Medicare Advantage551,500 511,200 511,200 40,300 40,300 7.9 7.9 %
Medicare stand-alone PDPMedicare stand-alone PDP2,915,300 3,580,700 (665,400)(18.6)%Medicare stand-alone PDP2,347,000 2,956,300 2,956,300 (609,300)(609,300)(20.6)(20.6)%
Total MedicareTotal Medicare8,693,900 8,698,300 (4,400)(0.1)%Total Medicare8,447,400 8,620,500 8,620,500 (173,100)(173,100)(2.0)(2.0)%
Medicare SupplementMedicare Supplement294,300 317,400 (23,100)(7.3)%Medicare Supplement323,200 294,000 294,000 29,200 29,200 9.9 9.9 %
Commercial fully-insuredCommercial fully-insured475,500 595,400 (119,900)(20.1)%Commercial fully-insured109,700 522,600 522,600 (412,900)(412,900)(79.0)(79.0)%
Medicaid and other1,330,200 1,053,000 277,200 26.3 %
Military5,939,100 6,017,800 (78,700)(1.3)%
State-based contracts and otherState-based contracts and other1,261,400 1,371,500 (110,100)(8.0)%
Military servicesMilitary services5,955,300 5,930,700 24,600 0.4 %
Commercial ASOCommercial ASO395,300 448,100 (52,800)(11.8)%Commercial ASO77,700 414,800 414,800 (337,100)(337,100)(81.3)(81.3)%
Total Medical MembershipTotal Medical Membership17,128,300 17,130,000 (1,700)— %Total Medical Membership16,174,700 17,154,100 17,154,100 (979,400)(979,400)(5.7)(5.7)%
Total Specialty Membership (a)
Total Specialty Membership (a)
5,041,100 5,156,400 (115,300)(2.2)%
Total Specialty Membership (a)
4,653,200 5,114,700 5,114,700 (461,500)(461,500)(9.0)(9.0)%
(a) We provide a full range of insured specialty products including dental, vision, and life insurance benefits marketed to individuals and groups. Members included in these products may not be unique to each product since members have the ability to enroll in a medical product and one or more specialty products.
Change
Change
Change
Three months ended June 30,Six months ended June 30,Three months ended June 30, 2023 vs 2022Six months ended June 30, 2023 vs 2022
2023202220232022$%$%
($ in millions)
Change
Three Months Ended March 31,Three Months Ended March 31,Three Months Ended March 31, 2024 vs 2023
202420242023$%
($ in millions)($ in millions)
Premiums and Services Revenue:Premiums and Services Revenue:
Premiums:Premiums:
Premiums:
Premiums:
Individual Medicare Advantage
Individual Medicare Advantage
Individual Medicare AdvantageIndividual Medicare Advantage$19,749 $16,692 $39,558 $33,744 $3,057 18.3 %$5,814 17.2 %$22,448 $$19,809 $$2,639 13.3 13.3 %
Group Medicare AdvantageGroup Medicare Advantage1,732 1,857 3,497 3,732 (125)(6.7)%(235)(6.3)%Group Medicare Advantage1,989 1,765 1,765 224 224 12.7 12.7 %
Medicare stand-alone PDPMedicare stand-alone PDP568 606 1,184 1,245 (38)(6.3)%(61)(4.9)%Medicare stand-alone PDP821 616 616 205 205 33.3 33.3 %
Total MedicareTotal Medicare22,049 19,155 44,239 38,721 2,894 15.1 %5,518 14.3 %Total Medicare25,258 22,190 22,190 3,068 3,068 13.8 13.8 %
Commercial fully-insuredCommercial fully-insured950 1,109 1,968 2,249 (159)(14.3)%(281)(12.5)%Commercial fully-insured256 1,018 1,018 (762)(762)(74.9)(74.9)%
Specialty benefitsSpecialty benefits252 261 506 522 (9)(3.4)%(16)(3.1)%Specialty benefits239 254 254 (15)(15)(5.9)(5.9)%
Medicare SupplementMedicare Supplement182 185 361 367 (3)(1.6)%(6)(1.6)%Medicare Supplement197 179 179 18 18 10.1 10.1 %
Medicaid and other2,062 1,556 3,971 3,110 506 32.5 %861 27.7 %
State-based contracts and otherState-based contracts and other2,311 1,909 402 21.1 %
Total premiums revenueTotal premiums revenue25,495 22,266 51,045 44,969 3,229 14.5 %6,076 13.5 %Total premiums revenue28,261 25,550 25,550 2,711 2,711 10.6 10.6 %
Commercial ASOCommercial ASO64 75 135 152 (11)(14.7)%(17)(11.2)%Commercial ASO24 71 71 (47)(47)(66.2)(66.2)%
Military and other167 131 338 258 36 27.5 %80 31.0 %
Military services and otherMilitary services and other251 171 80 46.8 %
Services revenueServices revenue231 206 473 410 25 12.1 %63 15.4 %Services revenue275 242 242 33 33 13.6 13.6 %
Total premiums and services revenueTotal premiums and services revenue$25,726 $22,472 $51,518 $45,379 $3,254 14.5 %$6,139 13.5 %Total premiums and services revenue$28,536 $$25,792 $$2,744 10.6 10.6 %
Income from operationsIncome from operations$1,031 $1,107 $2,358 $2,103 $(76)(6.9)%$255 12.1 %Income from operations$898 $$1,327 $$(429)(32.3)(32.3)%
Benefit ratioBenefit ratio86.8 %86.1 %86.4 %86.5 %0.7 %(0.1)%Benefit ratio89.3 %86.1 %3.2 %
Operating cost ratioOperating cost ratio9.9 %9.4 %9.6 %9.2 %0.5 %0.4 %Operating cost ratio8.3 %9.4 %(1.1)%



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Income from operations
Insurance segment income from operations decreased $0.1$0.4 billion, or 6.9%32.3%, from $1.1$1.3 billion in the 20222023 quarter to $1.0$0.9 billion in the 20232024 quarter primarily due to the same factors impacting the segment's higher benefit andratio partially offset by the lower operating cost ratiosratio as more fully described below. Insurance segment income from operations increased $0.3 billion, or 12.1%, from $2.1 billion in the 2022 period to $2.4 billion in the 2023 period primarily due to growth in individual Medicare Advantage membership in 2023.
Enrollment
Individual Medicare Advantage membership increased 714,000395,900 members, or 15.7%7.7%, from June 30, 2022March 31, 2023 to June 30, 2023 March 31, 2024primarily due to membership additions associated with the most recent AEP and continued growth in 2023. The year-over-year growth was further impacted by continued enrollment resulting from special elections, age-ins, and Dual Eligible Special Need Plans,Annual Election Period, or D-SNP, membership.AEP. Individual Medicare Advantage membership includes 831,400922,200 D-SNP members as of June 30, 2023,March 31, 2024, a net increase of 170,200140,100 D-SNP members, or 25.7%18%, from 661,200782,100 D-SNP members as of June 30, 2022.March 31, 2023.
Group Medicare Advantage membership decreased 53,000increased 40,300 members, or 9.4%7.9%, from June 30, 2022March 31, 2023 to June 30, 2023 reflecting the net loss of certain large accounts partially offset by continuedMarch 31, 2024 primarily due to growth in small and medium group accounts.
Medicare stand-alone PDP membership decreased 665,400609,300 members, or 18.6%20.6%, from June 30, 2022March 31, 2023 to June 30, 2023March 31, 2024 primarily due to continued intensified competition for Medicare stand-alone PDP offerings.
MedicaidState-based contracts and other membership increased 277,200decreased 110,100 members, or 26.3%8.0%, from June 30, 2022March 31, 2023 to June 30, 2023 reflectingMarch 31, 2024 primarily due to the impact of membership additions associated with the implementationend of the Louisiana and Ohio contracts effective January 2023 and February 2023, respectively.suspension of state eligibility redetermination efforts previously enacted as part of the Public Health Emergency.

Commercial fully-insured medical membership decreased 119,900412,900 members, or 20.1%79.0%, from June 30, 2022March 31, 2023 to June 30, 2023March 31, 2024 and commercial ASO medical membership decreased 52,800337,100 members, or 11.8%81.3%, from June 30, 2022March 31, 2023 to June 30, 2023.March 31, 2024. These decreases reflect our planned exit of the Employer Group Commercial Medical Products business, which includes all fully insured, self-funded and Federal Employee Health Benefit medical plans, as well as associated wellness and rewards programs. The exit from this line of business will be phased over the 18 to 24 months following our February 2023 announcement.
Military membership decreased 78,700 members, or 1.3%, from June 30, 2022 to June 30, 2023. Membership includes military service members, retirees, and their families to whom we are providing healthcare services under the current TRICARE East Region contract.
Specialty membership decreased 115,300461,500 members, or 2.2%9.0%, from June 30, 2022March 31, 2023 to June 30, 2023 reflecting the decline in membership associated with our Optional Supplemental Benefit productsMarch 31, 2024 primarily due to non-renewal of dental and vision plans as a result of enhanced mandatoryexit from the Employer Group Commercial Medical Products business partially offset by growth in dental and vision supplemental benefits onplans as a result of Medicare Advantage plans, as well as loss on dental and vision individuals due to terminations and dental and vision groups cross-sold with medical.enrollment.

Premiums Revenue
Insurance segment premiums revenue increased $3.2$2.7 billion, or 14.5%10.6%, from $22.3 billion in the 2022 quarter to $25.5$25.6 billion in the 2023 quarter and increased $6.08 billion, or 13.5%, from $44.97to $28.3 billion in the 2022 period to $51.05 billion in the 2023 period2024 quarter primarily due to individual Medicare Advantage and state-based contracts membership growth and higher per member Medicare premiums and individual and group Medicare Advantage premiums.membership growth. These factors were partially offset by the phase-out of COVID-19 sequestration reliefcontinued decline in 2022,the our group commercial medical and stand-alone PDP membership, as well as the year-over-yeara decline in state-based contracts membership associated with group commercial medical, group Medicare Advantage and stand-alone PDP products.



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the end of the suspension of state eligibility redetermination efforts previously enacted as part of the Public Health Emergency.
Services Revenue
Insurance segment services revenue increased $25$33 million, or 12.1%13.6%, from $206 million in the 2022 quarter to $231$242 million in the 2023 quarter and increased $63 million, or 15.4%, from $410to $275 million in the 2022 period to $473 million in the 2023 period.2024 quarter.
Benefits Expense
The Insurance segment benefit ratio increased 70320 basis points from 86.1% for the 20222023 quarter to 86.8%89.3% for the 20232024 quarter primarily due to investmentshigher Medicare Advantage medical cost trends in the 2024 quarter compared to the 2023 quarter partially offset by the impact of pricing and benefit design of our products for 2023, higher2024 Medicare Advantage utilization trends products, which included a reduction in benefits in response to the 2023 quarter,net impact of the final rate notice and the impactinitial emergence of continued individual Medicare Advantage growth following the Annual Election Period, or AEP, including a high proportion of age-ins, which typically have a higher benefits expense ratio initially than the average new member. These increases were partially offset by increased individual Medicare Advantage premium yield, higher favorable prior-period medical claims reserve development in the 2023 quarter, and lower COVID-19 inpatient utilization in the 2023 quarter including the corresponding decrease in average unit costs given the additional 20% payment on these admissions during the Public Health Emergency.
The Insurance segment benefit ratio decreased 10 basis points from 86.5% for the 2022 period to 86.4% for the 2023 period primarily due to increased individual Medicare Advantage premium yield, lower COVID-19 inpatient utilization in the 2023 period including the corresponding decrease in average unit cost given the additional 20% payment on these admissions during the Public Health Emergency, and higher favorable prior-period medical claims reserve development in the 2023 period. These factors were partially offset by investments in the benefit design of our products for 2023, higher Medicare Advantage utilization trends in the 2023 quarter, and the impact of individual Medicare Advantage growth in 2023, including a high proportion of age-ins.trends. Further, the 2023 quarter and period ratios continueyear-over-year comparison continues to reflect a shift in

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line of business mix, with growth in individual Medicare Advantage and state-based contracts and other membership, which can carry a higher benefits expensebenefit ratio.
The Insurance segment benefits expense included $232$535 million of favorable prior-period medical claims reserve development in the 20232024 quarter and $37$522 million of favorable prior-period medical claims reserve development in the 2022 quarter. The Insurance segment benefit expense included $754 million of favorable prior-period medical claims reserve development in the 2023 period and $397 million of favorable prior-period medical claims reserve development in the 2022 period. Prior-period medical claims reserve development decreased the Insurance segment benefit ratio by approximately 90 basis points in the 2023 quarter and decreased the Insurance segment benefit ratio by approximately 20 basis points in the 2022 quarter. Prior-period medical claims reserve development decreased the Insurance segment benefit ratio by approximately 150190 basis points in the 2023 period2024 quarter and decreased the Insurance segment benefit ratio by approximately 90200 basis points in the 2022 period.2023 quarter.
Operating Costs
The Insurance segment operating cost ratio increased 50decreased 110 basis points from 9.4% for the 20222023 quarter to 9.9%8.3% for the 2024 quarter primarily due to scale efficiencies associated with growth in our individual Medicare Advantage membership, administrative cost efficiencies resulting from our value creation initiatives, and lower commission expense for brokers in the 2024 quarter compared to the 2023 quarter and increased 40 basis points from 9.2% for the 2022 period to 9.6% for the 2023 period primarily due to an increase in commissions for brokers related to theas a result of significant individual Medicare Advantage membership growth in 2023, the favorable impact to revenues in 2022 as a result of sequestration relief, and accrual related to certain anticipated litigation expenses in the 2023 quarter. These factors were partially offset by scale efficiencies associate with growth in the individual Medicare Advantage membership and the impact of initiatives related to the previously-disclosed value creation plan.2023.





















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CenterWell Segment
Change
Change
Three months ended June 30,Six months ended June 30,Three months ended June 30, 2023 vs 2022Six months ended June 30, 2023 vs 2022
Change
2023202220232022$%$%
($ in millions)
Change
Three Months Ended March 31,Three Months Ended March 31,Three Months Ended March 31, 2024 vs 2023
202420242023$%
($ in millions)($ in millions)
Revenues:Revenues:
Services:
Services:
Services:Services:
Home solutionsHome solutions$341 $752 $655 $1,478 $(411)(54.7)%$(823)(55.7)%
Home solutions
Home solutions$335 $314 $21 6.7 %
Pharmacy solutionsPharmacy solutions216 254 458 475 (38)(15.0)%(17)(3.6)%Pharmacy solutions211 242 242 (31)(31)(12.8)(12.8)%
Provider services190 137 391 250 53 38.7 %141 56.4 %
Primary carePrimary care241 201 40 19.9 %
Total services revenueTotal services revenue747 1,143 1,504 2,203 (396)(34.6)%(699)(31.7)%Total services revenue787 757 757 30 30 4.0 4.0 %
Intersegment revenues:Intersegment revenues:
Home solutionsHome solutions321 117 635 226 204 174.4 %409 181.0 %
Home solutions
Home solutions485 314 171 54.5 %
Pharmacy solutionsPharmacy solutions2,639 2,489 5,254 4,935 150 6.0 %319 6.5 %Pharmacy solutions2,617 2,615 2,615 0.1 0.1 %
Provider services823 777 1,642 1,525 46 5.9 %117 7.7 %
Primary carePrimary care929 819 110 13.4 %
Total intersegment revenuesTotal intersegment revenues3,783 3,383 7,531 6,686 400 11.8 %845 12.6 %Total intersegment revenues4,031 3,748 3,748 283 283 7.6 7.6 %
Total services and intersegment revenuesTotal services and intersegment revenues$4,530 $4,526 $9,035 $8,889 $0.1 %$146 1.6 %Total services and intersegment revenues$4,818 $$4,505 $$313 6.9 6.9 %
Income from operationsIncome from operations$287 $358 $617 $728 $(71)(19.8)%$(111)(15.2)%Income from operations$282 $$330 $$(48)(14.5)(14.5)%
Operating cost ratioOperating cost ratio92.6 %91.1 %92.1 %90.8 %1.5 %1.3 %Operating cost ratio93.0 %91.6 %1.4 %

Income from operations
CenterWell income from operations decreased $71$48 million, or 19.8%14.5%, from $358 million in the 2022 quarter to $287$330 million in the 2023 quarter and decreased $111 million, or 15.2%, from $728to $282 million in the 2022 period to $617 million in the 2023 period2024 quarter primarily due to the same factors impacting the segment's higher operating cost ratio as more fully described below.
Services Revenue
CenterWell services revenue decreased $0.4 billion,increased $30 million, or 34.6%4.0%, from $1.1 billion in the 2022 quarter to $0.7 billion$757 million in the 2023 quarter and decreased $0.7 billion, or 31.7%, from $2.2 billionto $787 million in the 2022 period to $1.5 billion in the 2023 period2024 quarter primarily due to higher revenues associated with growth in the divestitureprimary care and home solutions businesses partially offset by a decline in revenues associated with the pharmacy solutions business and the impact of the 60% ownership of Gentiva Hospice in August 2022.v28 risk model revision.
Intersegment Revenues
CenterWell intersegment revenues increased $0.4$0.3 billion, or 11.8%7.6%, from $3.4 billion in the 2022 quarter to $3.8$3.7 billion in the 2023 quarter and increased $0.8 billion, or 12.6%, from $6.7to $4.0 billion in the 2022 period to $7.5 billion in the 2023 period2024 quarter primarily due to individual Medicare Advantage membership growth, which led to higher pharmacy revenues, higher revenues associated with growth in the provider business, and greater intersegment revenues associated with the home solutions business in the 2024 quarter as compared to the 2023 quarter as a result of the expansion of the value-based care home model and higher intersegment revenues associated with growth in the primary care business, partially offset by the impact of the v28 risk model revision.
Operating Costs
The CenterWell segment operating cost ratio increased 140 basis points from 91.6% for the 2023 comparedquarter to 2022.93.0% for the 2024 quarter primarily due to the unfavorable impact of the v28 risk model revision to the primary care business.


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Operating Costs
The CenterWell segment operating cost ratio increased 150 basis points from 91.1% for the 2022 quarter to 92.6% for the 2023 quarter and increased 130 basis points from 90.8% for the 2022 period to 92.1% for the 2023 period primarily due the divestiture of the 60% ownership of Gentiva Hospice in August 2022, which carried a lower operating cost ratio compared to other businesses within the segment, the expansion of the value-based care model within the home solutions business, which carries a higher operating cost ratio compared to the core fee-for-service business, along with growth in Medicare Advantage episodes in the core fee-for-service business, as well as continued investments within the home solutions business to abate the pressures of the current nursing labor environment. The 2023 period increases were partially offset by an improving ratio in the provider business driven by year-over-year medical costs favorability.

Liquidity
Historically, our primary sources of cash have included receipts of premiums, services revenue, and investment and other income, as well as proceeds from the sale or maturity of our investment securities, and borrowings. Our primary uses of cash historically have included disbursements for claims payments, operating costs, interest on borrowings, taxes, purchases of investment securities, acquisitions, capital expenditures, repayments on borrowings, dividends, and share repurchases. As premiums generally are collected in advance of claim payments by a period of up to several months, our business normally should produce positive cash flows during periods of increasing premiums and enrollment. Conversely, cash flows would be negatively impacted during periods of decreasing premiums and enrollment. From period to period, our cash flows may also be affected by the timing of working capital items including premiums receivable, benefits payable, and other receivables and payables. Our cash flows are impacted by the timing of payments to and receipts from CMS associated with Medicare Part D subsidies for which we do not assume risk. The use of cash flows may be limited by regulatory requirements of state departments of insurance (or comparable state regulators) which require, among other items, that our regulated subsidiaries maintain minimum levels of capital and seek approval before paying dividends from the subsidiaries to the parent. Our use of cash flows derived from our non-insurance subsidiaries, such as in our CenterWell segment, is generally not restricted by state departments of insurance (or comparable state regulators).
For additional information regarding our liquidity risk, refer to Part I, Item 1A, "Risk Factors" in our 20222023 Form 10-K and Part II, Item 1A, "Risk Factors" of this Form 10-Q.
Cash and cash equivalents increased to approximately $16.2$5.9 billion at June 30, 2023March 31, 2024 from $5.1$4.7 billion at December 31, 2022.2023. The change in cash and cash equivalents for the sixthree months ended June 30,March 31, 2024 and 2023 and 2022 is summarized as follows:
Six Months Ended
20232022
Three Months EndedThree Months Ended
202420242023
(in millions) (in millions)
Net cash provided by operating activitiesNet cash provided by operating activities$9,863 $1,261 
Net cash used in investing activitiesNet cash used in investing activities(2,025)(1,670)
Net cash provided by financing activitiesNet cash provided by financing activities3,315 2,235 
Increase in cash and cash equivalentsIncrease in cash and cash equivalents$11,153 $1,826 
Cash Flow from Operating Activities
Cash flows provided by operations of $9.9 billion$423 million in the 2023 period increased $8.62024 quarter decreased $6.3 billion from cash flows provided by operations of $1.3$6.7 billion in the 2022 period.2023 quarter. Our operating cash flows for the 2023 periodquarter were significantly impacted by the early receipt of the Medicare premium remittance of $7.0$6.6 billion in JuneMarch 2023 because the payment date for JulyApril 2023 fell on a weekend. Generally, when the first day of a month falls on a weekend or holiday, with the exception of January 1 (New Year's Day), we receive this payment at the end of the previous month. This also resulted in an increase to unearned revenues in our condensed consolidated balance sheet at June 30,March 31, 2023. Additionally, the 2023 period includes the CMS mid-year settlement of $2.2 billion which was received in
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June 2023. The 2022 period does not include the CMS mid-year settlement as it was received in July 2022. Our operating cash flows for the 2023 period also reflect higher earnings compared to the 2022 period and, excluding the items notes above, the negative impact of working capital items compared to the 2022 period.
The most significant drivers of changes in our working capital are typically the timing of payments of benefits expense and receipts for premiums. Benefits expense includes claim payments, capitation payments, pharmacy costs net of rebates, allocations of certain centralized expenses and various other costs incurred to provide health insurance coverage to members, as well as estimates of future payments to hospitals and others for medical care and other supplemental benefits provided on or prior to the balance sheet date. For additional information regarding our benefits payable and benefits expense recognition, refer to Note 2 to the audited Consolidated Financial Statements included in Part II, Item 8, "Financial Statements and Supplementary Data" in our 2022 Form 10-K.
The detail of total net receivables at June 30, 2023March 31, 2024 and December 31, 20222023 and reconciliation to cash flow for the sixthree months ended June 30,March 31, 2024 and 2023 and 2022 was as follows:
June 30, 2023December 31, 20222023 Period Change2022 Period Change
 (in millions)
Medicare$913 $1,260 $(347)$1,740 
Commercial and other467 383 84 (201)
Military121 101 20 
Allowances(72)(70)(2)11 
Total net receivables$1,429 $1,674 $(245)$1,555 
Reconciliation to cash flow statement:
Receivables from acquisition(24)— 
Receivables held-for-sale— 178 
Change in receivables per cash flow statement$(269)$1,733 

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March 31, 2024December 31, 20232024 Quarter Change2023 Quarter Change
 (in millions)
Medicare$3,288 $1,426 $1,862 $1,398 
Commercial and other553 549 66 
Military services169 148 21 (32)
Allowances(85)(88)
Total net receivables$3,925 $2,035 $1,890 $1,433 

The changes in Medicare receivables for both the 2023 period2024 quarter and the 20222023 period reflect individual Medicare Advantage membership growth and the typical pattern caused by the timing of accruals and related collections associated with the CMS risk-adjustment model. Significant collections occur with the mid-year and final settlements with CMS in the second and third quarter.
Cash Flow from Investing Activities
During the 2024 quarter and 2023 period and 2022 period,quarter, we acquired various businesses for approximately $189$14 million and $167$73 million, net of cash and cash equivalents received, respectively.
Our ongoing capital expenditures primarily relate to our information technology initiatives, support of services in our provider servicesprimary care operations including medical and administrative facility improvements necessary for activities such as the provision of care to members, claims processing, billing and collections, wellness solutions, care coordination, regulatory compliance and customer service. Total net capital expenditures, excluding acquisitions, were $487$177 million in the 2024 quarter and $223 million in the 2023 period and $574 million in the 2022 period.quarter.
Net purchases of investment securities were $1.3 billion in the 2023 period$223 million and net purchases of investment securities were $929$996 million in the 2022 period.



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2024 quarter and 2023 quarter, respectively.
Cash Flow from Financing Activities
Receipts from CMS associated with Medicare Part D claim subsidies for which we do not assume risk were higher than claim payments by $3.5 billion$569 million and $3.1$3.03 billion in the 2024 and 2023 and 2022 periods,quarters, respectively.

Under our administrative services only TRICARE contracts, health care costs payments for which we do not assume risk exceeded reimbursements from the federal government by $27$70 million and $4$29 million in the 2024 and 2023 and 2022 periods,quarters, respectively.
NetIn March 2024, we issued $1.3 billion of 5.375% unsecured senior notes due April 15, 2031 and $1.0 billion of 5.750% unsecured senior notes due April 15, 2054. Our net proceeds, fromreduced for the issuanceunderwriters' discounts and commissions paid, were $2.2 billion. We used the net proceeds for general corporate purposes, which include the repayment of commercial paper were $238 million in the 2023 period and net repayments from the issuance ofexisting indebtedness, including borrowings under our commercial paper were $418 million in the 2022 period. The maximum principal amount outstanding at any one time during the 2023 period was $850 million.program.
In March 2023, we issued $500 million of 5.700% unsecured senior notes due March 13, 2026 and $750 million of 5.500% unsecured senior notes due March 15, 2053. Our net proceeds, reduced for the underwriters' discounts and commissions paid, were $1.2 billion. We used the net proceeds to repay outstanding amounts under our $500 million Delayed Draw Term Loan. The remaining net proceeds will be used for general corporate purposes, which include the repayment of existing indebtedness, including borrowings under our commercial paper program.
In March 2022, we issued $750 million of 3.700% unsecured senior notes due March 23, 2029. Our net proceeds, reduced for the underwriters' discounts and commissions paid, were $744 million.
In March 2023, we entered into a Rule 10b5-1 Repurchase Plan, or the Plan, to repurchase a portion of our $1.5 billion aggregate principal amount of 0.650% senior notes maturing in August 2023 and our $600 million aggregate principal amount of 3.850% senior notes maturing in October 2024 during the Plan period beginning on March 13, 2023 and ending on July 21,June 15, 2023. During the six months ended June 30,At March 31, 2023, we repurchased $325$61 million, for cash totaling approximately $60 million.

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Net repayments from the issuance of commercial paper were $644 million in the 2024 quarter and net repayments from the issuance of commercial paper were $177 million in the 2023 quarter. The maximum principal amount of our $1.5 billion, 0.650% senior notes for approximately $322 million cash and $28 million principal amount of our $600 million, 3.850% senior notes for approximately $27 million cash.outstanding at any one time during the 2024 period was $2.7 billion.
We repurchased common shares for $601$702 million and $1.0 billion$67 million in the 2024 quarter and 2023 period and 2022 period,quarter, respectively, under share repurchase plans authorized by the Board of Directors. We also acquired common shares in connection with employee stock plans for $27$15 million and $28$27 million in the 2024 quarter and 2023 period and 2022 period,quarter, respectively.
We paid dividends to stockholders of $211$109 million and $100 million during the 2024 quarter and 2023 period and $191 million during the 2022 period.
The remainder of the cash used in or provided by financing activities in 2023 and 2022 primarily resulted from the change in book overdraft.quarter, respectively.

Future Sources and Uses of Liquidity
Dividends
For additional information regarding our dividends to stockholders, refer to Note 10 to the unaudited Consolidated Financial Statements included in Part I, Item 1, "Financial Statements" of this Form 10-Q.
Stock Repurchases
For additional information regarding stock repurchases, refer to Note 10 to the unaudited Consolidated Financial Statements included in Part I, Item 1, "Financial Statements" of this Form 10-Q.


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Debt
For additional information regarding debt, including our senior notes, term loans, revolving credit agreements, commercial paper program and other short-term borrowings, refer to Note 12 to the unaudited Consolidated Financial Statements included in Part I, Item 1, "Financial Statements" of this Form 10-Q.
Divestiture
On August 11, 2022, we completed the sale of a 60% interest in Gentiva Hospice to CD&R, for cash proceeds of approximately $2.7 billion, net of cash disposed, including debt repayments from Gentiva Hospice to Humana of $1.9 billion. In connection with the sale we recognized a pre-tax gain, net of transaction costs, of $237 million.Acquisitions
For additional information regarding the divestiture,acquisitions, refer to Note 3 to the unaudited Consolidated Financial Statements included in Part I, Item 1, "Financial Statements" of this Form 10-Q.
Liquidity Requirements
We believe our cash balances, investment securities, operating cash flows, and funds available under our credit agreement and our commercial paper program or from other public or private financing sources, taken together, provide adequate resources to fund ongoing operating and regulatory requirements, acquisitions, future expansion opportunities, and capital expenditures for at least the next twelve months, as well as to refinance or repay debt, and repurchase shares.
Adverse changes in our credit rating may increase the rate of interest we pay and may impact the amount of credit available to us in the future. Our investment-grade credit rating at June 30, 2023March 31, 2024 was BBB+BBB according to Standard & Poor’s Rating Services, or S&P, and Baa3Baa2 according to Moody’s Investors Services, Inc., or Moody’s. A downgrade by S&P to BB+ or by Moody’s to Ba1 triggers an interest rate increase of 25 basis points with respect to $250 million of our senior notes. Successive one notch downgrades increase the interest rate an additional 25 basis points, or annual interest expense by $1 million, up to a maximum 100 basis points, or annual interest expense by $3 million.
In addition, we operate as a holding company in a highly regulated industry. Humana Inc., our parent company, is dependent upon dividends and administrative expense reimbursements from our subsidiaries, most of which are subject to regulatory restrictions. We continue to maintain significant levels of aggregate excess statutory capital and surplus in our state-regulated operating subsidiaries. Cash, cash equivalents, and short-term investments at the parent

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company were $1.1 billion$509 million at June 30, 2023March 31, 2024, remaining relatively unchanged compared to $934$510 million at December 31, 2022. This increase primarily reflects net proceeds from the issuance of senior notes and commercial paper, the sale of investment securities, dividends from insurance subsidiaries and cash from certain non-insurance subsidiaries within our CenterWell segment partially offset by common stock repurchases, repayment of the Delayed Draw Term Loan, repayment of maturing senior notes, capital expenditures, repayment of borrowings under the commercial paper program, capital contributions to certain subsidiaries, cash dividends to shareholders and acquisitions. Our use of operating cash derived from our non-insurance subsidiaries, such as our CenterWell segment, is generally not restricted by departments of insurance (or comparable state regulators).2023.
Regulatory Requirements
Certain of our subsidiaries operate in states that regulate the payment of dividends, loans, or other cash transfers to Humana Inc., our parent company, and require minimum levels of equity as well as limit investments to approved securities. The amount of dividends that may be paid to Humana Inc. by these subsidiaries, without prior approval by state regulatory authorities, or ordinary dividends, is limited based on the entity’s level of statutory income and statutory capital and surplus. If the dividend, together with other dividends paid within the preceding twelve months, exceeds a specified statutory limit or is paid from sources other than earned surplus, it is generally considered an extraordinary dividend requiring prior regulatory approval. In most states, prior notification is provided before paying a dividend even if approval is not required.
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Although minimum required levels of equity are largely based on premium volume, product mix, and the quality of assets held, minimum requirements vary significantly at the state level. Based on the most recently filed statutory financial statements as of MarchDecember 31, 2023, our state regulated subsidiaries had aggregate statutory capital and surplus of approximately $11.9$12.2 billion, which exceeded aggregate minimum regulatory requirements of $8.8$9.8 billion. The amount of ordinary dividends that may be paid to our parent company wasin 2024 is approximately $0.7$1.1 billion duringin the six months ended June 30,aggregate. Actual dividends paid to our parent company were approximately $1.8 billion in 2023. The amount, timing and mix of ordinary and extraordinary dividend payments will vary due to state regulatory requirements, the level of excess statutory capital and surplus and expected future surplus requirements related to, for example, premium volume and product mix.

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Item 3.    Quantitative and Qualitative Disclosures about Market Risk
Our earnings and financial position are exposed to financial market risk, including those resulting from changes in interest rates.rates.4
Interest rate risk also represents a market risk factor affecting our consolidated financial position due to our significant investment portfolio, consisting primarily of fixed maturity securities of investment-grade quality with a weighted average S&P credit rating of AAAA- at June 30, 2023.March 31, 2024. Our net unrealized position decreased $102increased $114 million from a net unrealized loss position of $1.7$1.3 billion at December 31, 20222023 to a net unrealized loss position of $1.6$1.4 billion at June 30, 2023.March 31, 2024. At June 30, 2023,March 31, 2024, we had gross unrealized losses of $1.6$1.4 billion on our investment portfolio primarily due to an increase in market interest rates since the time the securities were purchased. There were no material credit allowances during the sixthree months ended June 30, 2023.March 31, 2024. While we believe that these securities in an unrealized loss will recover in value over time and we currently do not have the intent to sell such securities, given the current market conditions and the significant judgments involved, there is a continuing risk that future declines in fair value may occur and material realized losses from sales or credit allowances may be recorded in future periods.
Duration is the time-weighted average of the present value of the bond portfolio’s cash flow. Duration is indicative of the relationship between changes in fair value and changes in interest rates, providing a general indication of the sensitivity of the fair values of our fixed maturity securities to changes in interest rates. However, actual fair values may differ significantly from estimates based on duration. The average duration of our investment portfolio, including cash and cash equivalents, was approximately 3.23 years as of June 30, 2023March 31, 2024 and December 31, 2022.2023. Based on the duration, including cash equivalents, a 1% increase in interest rates would generally decrease the fair value of our securities by approximately $675$688 million at June 30, 2023.

March 31, 2024.
Item 4.    Controls and Procedures
Under the supervision and with the participation of our Chief Executive Officer, or CEO, our Chief Financial Officer, or CFO, and our Principal Accounting Officer, we carried out an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures for the quarter ended June 30, 2023.March 31, 2024.
Based on our evaluation, our CEO, CFO, and our Principal Accounting Officer concluded that our disclosure controls and procedures are effective to provide reasonable assurance that information the Company is required to disclose in its reports under the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms, including, without limitation, ensuring that such information is accumulated and communicated to the Company’s management, including its principal executive and principal financial officers, or persons performing similar functions, as appropriate to allow timely decisions regarding required disclosure.
There have been no changes in the Company’s internal control over financial reporting during the quarter ended June 30, 2023March 31, 2024 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.


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Part II. Other Information

Item 1.     Legal Proceedings
For additional information regarding legal proceedings pending against us and certain other pending or threatened litigation, investigations or other matters, refer to “Legal Proceedings and Certain Regulatory Matters” in Note 13 to the unaudited Consolidated Financial Statements included in Part I, Item 1, "Financial Statements" of this Form 10-Q.

Item 1A. Risk Factors
There have been no changes to the risk factors included in our 20222023 Form 10-K.

Item 2.     Unregistered Sales of Equity Securities and Use of Proceeds
(a)None.
(b)N/A
(c)The following table provides information about our purchases of equity securities that are registered by us pursuant to Section 12 of the Securities Exchange Act of 1934, as amended, during the three months ended June 30, 2023:March 31, 2024:
PeriodTotal Number
of Shares
Purchased (1)(2)
Average
Price Paid
per Share
Total Number of
Shares Purchased
as Part of Publicly
Announced Plans
or Programs (1)(2)
Dollar Value of
Shares that May
Yet Be Purchased
Under the Plans
or Programs (1) (2)
April 2023226,434 $508.44 226,434 $2,818,207,924 
May 2023255,595 521.70 255,595 2,684,862,954 
June 2023602,096 464.53 602,096 2,405,174,034 
Total1,084,125 $— 1,084,125 
PeriodTotal Number
of Shares
Purchased (1)(2)
Average
Price Paid
per Share
Total Number of
Shares Purchased
as Part of Publicly
Announced Plans
or Programs (1)(2)
Dollar Value of
Shares that May
Yet Be Purchased
Under the Plans
or Programs (1) (2)
January 20241,572,566 $392.11 1,572,566 $883,530,302 
February 2024181,648 371.58 181,648 2,992,126,583 
March 202450,431 346.94 50,431 2,974,630,293 
Total1,804,645 $388.78 1,804,645 
(1)OnEffective February 15, 2023,16, 2024, the Board of Directors replaced the previous shareFebruary 2023 repurchase authorization of up to $3 billion (of which approximately $1 billion$824 million remained unused) with a new share repurchase authorization for repurchases of up to $3 billion of our common shares exclusive of shares repurchased in connection with employee stock plans, expiring as of February 15, 2026.2027, which we refer to as the 2024 repurchase authorization. Our remaining repurchase authorization was $2.2$2.96 billion as of August 1, 2023.April 23, 2024.
(2)Excludes 54,1340.04 million shares repurchased in connection with employee stock plans.

Item 3.     Defaults Upon Senior Securities
None.

Item 4.     Mine Safety Disclosures
Not applicable.

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Item 5.     Other Information
a.None.
b.None.
c.During the three months ended June 30, 2023,March 31, 2024, no director or officer of the Company adopted or terminated a “Rule 10b5-1 trading arrangement” or “non-Rule 10b5-1 trading arrangement,” as each term is defined in Item 408(a) of Regulation S-K.

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Item 6:     Exhibits
3(i)Restated Certificate of Incorporation of Humana Inc. filed with the Secretary of State of Delaware on November 9, 1989, as restated to incorporate the amendment of January 9, 1992, and the correction of March 23, 1992 (incorporated herein by reference to Exhibit 4(i) to Humana Inc.’s Post-Effective Amendment No. 1 to the Registration Statement on Form S-8 (Reg. No. 33-49305) filed February 2, 1994).
Humana Inc. Amended and Restated By-laws, effective as of December 8, 2022 (incorporated herein by reference to Exhibit 3(b) to Humana Inc.’s Current Report on Form 8-K filed on December 8, 2022).
Five-Year $2.5 Billion AmendedTwenty-Eighth Supplemental Indenture, dated March 13, 2024, between the Company and Restated Credit Agreement, dated as of June 2, 2023, among Humana Inc., and JPMorgan Chase Bank, N.A. as Agent,The Bank of America, N.A. as Syndication Agent, Citibank,New York Mellon Trust Company, N.A., Goldman Sachs Bank USA, PNC Capital Markets LLC, U.S. Bank, National Association and Wells Fargo Securities, LLC, as Documentation Agents, and JPMorgan Chase Bank, N.A., BofA Securities, Inc., Citibank, N.A., Goldman Sachs Bank USA, PNC Capital Markets LLC, U.S. Bank, National Association and Wells Fargo Securities, LLC, as Joint-Lead Arrangers and Joint Bookrunnerstrustee (incorporated herein by reference to Exhibit 10.14.2 to Humana Inc.’s Current Report on Form 8-K filed on June 2, 2023)March 13, 2024).
364-Day $1.5 Billion Revolving Credit Agreement,Twenty-Ninth Supplemental Indenture, dated as of June 2, 2023, among Humana Inc.,March 13, 2024, between the Company and JPMorgan Chase Bank, N.A. as Agent,The Bank of America, N.A. as Syndication Agent, Citibank,New York Mellon Trust Company, N.A., Goldman Sachs Bank USA, PNC Capital Markets LLC, U.S. Bank, National Association and Wells Fargo Securities, LLC, as Documentation Agents, and JPMorgan Chase Bank, N.A., BofA Securities, Inc., Citibank, N.A., Goldman Sachs Bank USA, PNC Capital Markets LLC, U.S. Bank, National Association and Wells Fargo Securities, LLC, as Joint-Lead Arrangers and Joint Bookrunnerstrustee (incorporated herein by reference to Exhibit 10.14.4 to Humana Inc.’s Current Report on Form 8-K filed on June 2, 2023)March 13, 2024).
Principal Executive Officer certification pursuant to Section 302 of Sarbanes–Oxley Act of 2002.
Principal Financial Officer certification pursuant to Section 302 of Sarbanes–Oxley Act of 2002.
Principal Executive Officer and Principal Financial Officer certification pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101The following materials from Humana Inc.'s Quarterly Report on Form 10-Q formatted in iXBRL (Inline Extensible Business Reporting Language): (i) the Condensed Consolidated Balance Sheets at June 30, 2023March 31, 2024 and December 31, 2022;2023; (ii) the Condensed Consolidated Statements of Income for the three and six months ended June 30, 2023March 31, 2024 and 2022;2023; (iii) the Condensed Consolidated Statements of Comprehensive Income for the three and six months ended June 30, 2023March 31, 2024 and 2022;2023; (iv) the Consolidated Statements of Stockholders' Equity for the three and six months ended June 30, 2023March 31, 2024 and 2022;2023; (v) the Condensed Consolidated Statements of Cash Flows for the three and six months ended June 30, 2023March 31, 2024 and 2022;2023; and (vi) Notes to Condensed Consolidated Financial Statements. The instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
104Cover Page Interactive Data File formatted in Inline XBRL and contained in Exhibit 101.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
HUMANA INC.
(Registrant)
Date:August 2, 2023April 24, 2024By:/s/ JOHN-PAUL W. FELTER
John-Paul W. Felter
Senior Vice President, Chief Accounting Officer and Controller (Principal Accounting Officer)
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