Table of Contents

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
(Mark One)

xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 20162017
or
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to __________.

Commission file number 0-5734
 
AGILYSYS, INC.
(Exact name of registrant as specified in its charter)
 
Ohio 34-0907152
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
   
425 Walnut Street, Suite 1800,
Cincinnati, Ohio
 45202
(Address of principal executive offices) (ZIP Code)
   
(770) 810-7800
(Registrant’s telephone number, including area code)
   
N/A
(Former name, former address and former fiscal year, if changed since last report)
 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer¨ Accelerated filerx
     
Non-accelerated filer¨(Do not check if a smaller reporting company)Smaller reporting company¨
    
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ¨ No x

The number of Common Shares of the registrant outstanding as of November 4, 2016October 31, 2017 was 23,398,724.23,202,476.

AGILYSYS, INC.
Index

    
 
 Item 1Financial Statements
    
  Condensed Consolidated Balance Sheets (Unaudited) - September 30, 20162017 and March 31, 20162017
    
  Condensed Consolidated Statements of Operations (Unaudited) - Three and Six Months Ended September 30, 20162017 and September 30, 20152016
    
  Condensed Consolidated Statements of Comprehensive Loss (Unaudited) - Three and Six Months Ended September 30, 20162017 and September 30, 20152016
    
  Condensed Consolidated Statements of Cash Flows (Unaudited) - Six Months Ended September 30, 20162017 and September 30, 20152016
    
  Notes to Condensed Consolidated Financial Statements (Unaudited)
 Item 2Management’s Discussion and Analysis of Financial Condition and Results of Operations
    
 Item 3Quantitative and Qualitative Disclosures About Market Risk
    
 Item 4Controls and Procedures
    
Part II. Other Information 
    
 Item 1    Legal Proceedings
    
 Item 1ARisk Factors
    
 Item 2Unregistered Sales of Equity Securities and Use of Proceeds
    
 Item 3Defaults Upon Senior Securities
    
 Item 4Mine Safety Disclosures
    
 Item 5Other Information
    
 Item 6Exhibits
    
Signatures   





AGILYSYS, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
September 30,
2016
 March 31,
2016
September 30,
2017
 March 31,
2017
(In thousands, except share data)
      
ASSETS      
Current assets:      
Cash and cash equivalents$51,629
 $60,608
$38,532
 $49,255
Accounts receivable, net of allowance for doubtful accounts of $492 and $617, respectively16,139
 22,017
Accounts receivable, net of allowance for doubtful accounts of $698 and $509, respectively14,742
 15,598
Inventories2,317
 2,692
2,299
 2,211
Prepaid expenses and other current assets8,992
 10,184
5,428
 6,456
Total current assets79,077
 95,501
61,001
 73,520
Property and equipment, net14,001
 14,197
16,858
 16,000
Goodwill19,622
 19,622
19,622
 19,622
Intangible assets, net8,553
 8,576
8,507
 8,530
Software development costs, net47,469
 44,215
47,185
 46,999
Other non-current assets2,643
 3,046
2,524
 2,634
Total assets$171,365
 $185,157
$155,697
 $167,305
LIABILITIES AND SHAREHOLDERS' EQUITY      
Current liabilities:      
Accounts payable$9,250
 $7,761
$8,860
 $8,702
Deferred revenue25,412
 33,241
22,172
 29,183
Accrued liabilities9,545
 12,980
7,770
 8,331
Capital lease obligations, current120
 118
116
 121
Total current liabilities44,327
 54,100
38,918
 46,337
Deferred income taxes, non-current3,184
 3,075
3,349
 3,181
Capital lease obligations, non-current165
 215
77
 116
Other non-current liabilities4,182
 4,294
3,925
 4,002
Commitments and contingencies (see Note 7)
 
Commitments and contingencies (see Note 6)
 
Shareholders' equity:      
Common shares, without par value, at $0.30 stated value; 80,000,000 shares authorized; 31,606,831 shares issued; and 23,152,224 and 22,942,586 shares outstanding at September 30, 2016 and March 31, 2016, respectively9,482
 9,482
Treasury shares, 8,454,607 and 8,664,245 at September 30, 2016 and March 31, 2016, respectively(2,537) (2,600)
Common shares, without par value, at $0.30 stated value; 80,000,000 shares authorized; 31,606,831 shares issued; and 23,318,471 and 23,210,682 shares outstanding at September 30, 2017 and March 31, 2017, respectively9,482
 9,482
Treasury shares, 8,288,360 and 8,396,149 at September 30, 2017 and March 31, 2017, respectively(2,488) (2,519)
Capital in excess of stated value(6,970) (7,645)(3,129) (5,782)
Retained earnings119,716
 124,413
105,745
 112,692
Accumulated other comprehensive loss(184) (177)(182) (204)
Total shareholders' equity119,507
 123,473
109,428
 113,669
Total liabilities and shareholders' equity$171,365
 $185,157
$155,697
 $167,305

See accompanying notes to condensed consolidated financial statements.

AGILYSYS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
Three months ended Six months endedThree months ended Six months ended
September 30, September 30,September 30, September 30,
(In thousands, except share data)
2016 2015 2016 20152017 2016 2017 2016
Net revenue:              
Products$10,731
 $9,943
 $20,251
 $18,754
$7,318
 $10,731
 $17,601
 $20,251
Support, maintenance and subscription services15,906
 14,665
 30,854
 29,564
17,108
 15,906
 33,775
 30,854
Professional services6,039
 5,036
 12,524
 8,817
5,703
 6,039
 12,618
 12,524
Total net revenue32,676
 29,644
 63,629
 57,135
30,129
 32,676
 63,994
 63,629
Cost of goods sold:              
Products (inclusive of developed technology amortization)8,155
 5,122
 14,687
 10,044
5,419
 8,155
 13,042
 14,687
Support, maintenance and subscription services4,394
 3,842
 8,250
 7,337
4,446
 4,394
 8,478
 8,250
Professional services4,248
 3,089
 8,622
 5,765
4,894
 4,248
 10,430
 8,622
Total cost of goods sold16,797
 12,053
 31,559
 23,146
14,759
 16,797
 31,950
 31,559
Gross profit15,879
 17,591
 32,070
 33,989
15,370
 15,879
 32,044
 32,070
48.6% 59.3% 50.4% 59.5%51.0% 48.6% 50.1% 50.4%
Operating expenses:              
Product development6,946
 6,784
 13,799
 13,052
6,812
 6,946
 13,438
 13,799
Sales and marketing5,113
 5,315
 10,748
 9,775
4,207
 5,113
 9,337
 10,748
General and administrative5,140
 5,202
 10,014
 10,380
5,561
 5,140
 12,361
 10,014
Depreciation of fixed assets595
 541
 1,193
 1,059
700
 595
 1,312
 1,193
Amortization of intangibles342
 318
 678
 616
465
 342
 950
 678
Restructuring, severance and other charges
 (15) 89
 (62)826
 
 863
 89
Asset write-offs and other fair value adjustments
 (175) 
 (175)
Legal settlements85
 
 85
 
Legal Settlements
 85
 
 85
Operating loss(2,342) (379) (4,536) (656)(3,201) (2,342) (6,217) (4,536)
Other (income) expense:              
Interest income(16) (4) (49) (48)(23) (16) (51) (49)
Interest expense4
 5
 8
 13
2
 4
 4
 8
Other (income) expense, net(12) 9
 78
 (23)
Other expense, net(37) (12) (147) 78
Loss before taxes(2,318) (389) (4,573) (598)(3,143) (2,318) (6,023) (4,573)
Income tax expense (benefit)82
 (19) 124
 (44)
Income tax expense105
 82
 183
 124
Net loss$(2,400) $(370) $(4,697) $(554)$(3,248) $(2,400) $(6,206) $(4,697)
              
Weighted average shares outstanding22,606
 22,476
 22,603
 22,472
22,760
 22,606
 22,740
 22,603
Loss per share - basic and diluted:              
Loss per share$(0.11) $(0.02) $(0.21) $(0.02)$(0.14) $(0.11) $(0.27) $(0.21)
              

See accompanying notes to condensed consolidated financial statements.

AGILYSYS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
(Unaudited)


Three months ended Six months endedThree months ended Six months ended
September 30, September 30,September 30, September 30,
(In thousands)2016 2015 2016 20152017 2016 2017 2016
Net loss$(2,400) $(370) $(4,697) $(554)$(3,248) $(2,400) $(6,206) $(4,697)
Other comprehensive loss, net of tax:       
Other comprehensive gain/(loss), net of tax:       
Unrealized foreign currency translation adjustments1
 (8) (7) (18)(22) 1
 22
 (7)
Total comprehensive loss$(2,399) $(378) $(4,704) $(572)$(3,270) $(2,399) $(6,184) $(4,704)

See accompanying notes to condensed consolidated financial statements.

AGILYSYS, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
Six months endedSix months ended
September 30,September 30,
(In thousands)2016 20152017 2016
Operating activities      
Net loss$(4,697) $(554)$(6,206) $(4,697)
      
Adjustments to reconcile net loss to net cash used in operating activities      
Net restructuring, severance and other charges(286) (443)19
 (286)
Net legal settlements(15) 

 (15)
Depreciation1,193
 1,059
1,312
 1,193
Amortization678
 616
950
 678
Amortization of developed technology3,399
 511
4,727
 3,399
Deferred income taxes110
 76
87
 110
Share-based compensation841
 1,400
2,318
 841
Asset write-offs and other fair value adjustments
 (175)
Change in cash surrender value of company owned life insurance policies(10) 
(6) (10)
Changes in operating assets and liabilities:      
Accounts receivable5,862
 8,398
887
 5,862
Inventories371
 (583)(83) 371
Prepaid expense534
 119
Prepaid expense and other current assets1,308
 534
Accounts payable1,284
 (7,110)286
 1,284
Deferred revenue(6,765) (5,748)(7,036) (6,765)
Accrued liabilities(2,525) 2,582
(25) (2,525)
Income taxes payable(33) (59)(46) (33)
Other changes, net(125) (313)(140) (125)
Net cash used in operating activities(184) (224)(1,648) (184)
Investing activities      
Capital expenditures(1,487) (2,280)(3,106) (2,272)
Capitalized software development costs(6,609) (9,931)(5,477) (5,824)
Investments in corporate-owned life insurance policies(1) (21)(2) (1)
Net cash used in investing activities(8,097) (12,232)(8,585) (8,097)
Financing activities      
Payments to settle contingent consideration arising from business acquisition(197) 

 (197)
Repurchase of common shares to satisfy employee tax withholding(404) (435)(519) (404)
Principal payments under long-term obligations(56) (20)(61) (56)
Net cash used in financing activities(657) (455)(580) (657)
Effect of exchange rate changes on cash(41) (55)90
 (41)
Net decrease in cash and cash equivalents(8,979) (12,966)(10,723) (8,979)
Cash and cash equivalents at beginning of period$60,608
 $75,067
$49,255
 $60,608
Cash and cash equivalents at end of period$51,629
 $62,101
$38,532
 $51,629
      
SUPPLEMENTAL SCHEDULE OF NON-CASH INVESTING ACTIVITIES:      
Accrued capital expenditures$223
 $369
$385
 $223
Accrued capitalized software development costs1,003
 938
357
 1,003
Leasehold improvements acquired under lease arrangement
 997

See accompanying notes to condensed consolidated financial statements.

AGILYSYS, INC.
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
(Table amounts in thousands, except per share data)


1. Nature of Operations and Financial Statement Presentation
Nature of Operations

Agilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), reservation and table management, property management (PMS), inventory and procurement, workforce management, business analytics, document management, and mobile and wireless solutions and servicesexclusively to the hospitality industry.  Our solutionsproducts and services allow property managersoperators to betterstreamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect interact and transact with their customersguests based upon a single integrated view of individual preferences and enhance their customer relationships by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the overall guest experience.interactions. We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of our consolidated revenue is derived from contract support, maintenance and subscription services.

We operate throughoutAgilysys operates across North America, Europe, Asia-Pacific, and Asia,India with corporate services located in Alpharetta, GA. For more information, visit www.agilysys.com.


Basis of Presentation

The accompanying unaudited Condensed Consolidated Financial Statements include our accounts consolidated with our wholly-owned subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. Our fiscal year ends on March 31st. References to a particular year refer to the fiscal year ending in March of that year. For example, fiscal 20172018 refers to the fiscal year ending March 31, 2017.2018.

Our unaudited interim financial statements are prepared in accordance with U.S. generally accepted accounting principles (GAAP) for interim financial information, the instructions to the Quarterly Report on Form 10-Q (Quarterly Report) under the Securities Exchange Act of 1934, as amended (the Exchange Act), and Rule 10-01 of Regulation S-X under the Exchange Act. Certain information and footnote disclosures normally included in the annual financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations relating to interim financial statements.

The Condensed Consolidated Balance Sheet as of September 30, 2016,2017, as well as the Condensed Consolidated Statements of Operations, Condensed Consolidated Statements of Comprehensive Loss, and the Condensed Consolidated Statements of Cash Flow for the three and six months ended September 30, 20162017 and 2015,2016, are unaudited. However, these financial statements have been prepared on the same basis as those in the audited annual financial statements. In the opinion of management, all adjustments of a recurring nature necessary to fairly state the results of operations, financial position, and cash flows have been made.

These unaudited interim financial statements should be read together with the consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended March 31, 20162017, filed with the Securities and Exchange Commission (SEC) on June 10, 2016.2, 2017.

Correction of Errors

In connection with the preparation of our Condensed Consolidated Financial Statements for the second quarter of fiscal 2016, we identified errors in the manner in which we recognized revenue on contract support.  Contract support revenue is recognized ratably over the term of the customer arrangement.  In certain instances where contract support is an element of a multiple-element arrangement, we use a hierarchy to determine the fair value allocation for recognition of revenue on each deliverable.  An error related to an input used in this allocation resulted in the overstatement of contract, maintenance, and support revenue of $0.4 million for the three months ended June 30, 2015.  The error was identified and corrected during the second quarter of fiscal 2016.  Additionally, during the second quarter of fiscal 2016, we identified


errors in the manner in which we capitalize internal labor on software development projects.   An error in the method by which internal resources account for administrative time resulted in the over capitalization of costs during the last six months of fiscal 2015 and the first three months of fiscal 2016.  The error for each of the three months ended December 31, 2014, March 31, 2015, and June 30, 2015, was $0.1 million. We corrected these errors during the second quarter of fiscal 2016.

In accordance with accounting guidance found in ASC 250-10 (SEC Staff Accounting Bulletin No. 99, Materiality), we assessed the materiality of the errors and concluded that the errors were not material to any of our previously issued financial statements. Correction of the errors is also not material to the three and six months ended September 30, 2015 or fiscal 2016 results.






2. Summary of Significant Accounting Policies
A detailed description of our significant accounting policies can be found in the audited financial statements for the fiscal year ended March 31, 20162017, included in our Annual Report on Form 10-K. Our accounting policy for share-based compensation changed with the adoption of Accounting Standards Update ("ASU") No. 2016-09, as described further below. There have been no other material changes to our significant accounting policies and estimates from those disclosed therein.

Reclassification - Certain prior year balances have been reclassified to conform to the current year presentation. Specifically, we reclassified certain software development costs to property and equipment during the year ended March 31, 2017, which impacted the Condensed Consolidated Statement of Cash Flows for the six months ended September 30, 2016 in the amount of $0.8 million.

Adopted and Recently Issued Accounting Pronouncements

In August 2016,January 2017, the FASB issuedFinancial Accounting Standards Update (ASU) 2016-15, “StatementBoard ("FASB") issued ASU No. 2017-01, Business Combinations (Topic 805): Clarifying the Definition of Cash Flowsa Business, and ASU No. 2017-04, Intangibles- Goodwill and Other (Topic 230): Classification of Certain Cash Receipts and Cash Payments."350) - Simplifying the Test for Goodwill Impairment. ASU 2016-15No. 2017-01 clarifies the classificationdefinition of receiptsa business with the objective of adding guidance to assist entities with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The definition of a business affects many areas of accounting including acquisitions, disposals, goodwill, and payments in the statement of cash flows. ASU 2016-15 providesconsolidation. The guidance related to (1) debt prepayment or debt extinguishment costs, (2) settlement and payment of zero coupon debt instruments, (3) contingent consideration, (4) proceeds from settlement of insurance claims, (5) proceeds from settlement of corporate and bank owned life insurance policies, (6) distributions from equity method investees, (7) cash receipts from beneficial interests obtained by a transferor, and (8) general guidelines for cash receipts and payments that have more than one aspect of classification. ASU 2016-15 is effective for annual periods beginning after December 15, 2017, including interim periods within those periods. Early adoptionASU No. 2017-04 eliminates Step 2 of the goodwill impairment test and requires a goodwill impairment to be measured as the amount by which a reporting unit’s carrying amount exceeds its fair value, not to exceed the carrying amount of its goodwill. The ASU is permitted. Weeffective for annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019. While we are evaluatingstill assessing the impact of this standard, we do not believe that the adoptingadoption of this guidance will have a material impact on futureour consolidated financial statements and disclosures.statements.

In MarchOctober 2016, the FASB issued ASU 2016-09, ImprovementsNo. 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory, which requires entities to Employee Share-Based Payment Accounting. The amendments in this update involve several aspects of accounting for share-based payment transactions, includingrecognize the income tax consequences classification of awards, and classification onan intra-entity transfer of an asset other than inventory when the statement of cash flows. For public business entities, the amendments in this update aretransfer occurs. The new guidance is effective for annual reporting periods beginning after December 15, 2016, and interim periods within those2017. Early adoption is permitted as of the beginning of an annual periods.reporting period. The new standard must be adopted using a modified retrospective transition method, with the cumulative effect recognized as of the date of initial adoption. We are evaluatingdo not believe that the impactadoption of adopting this guidance will have a material impact on our consolidated financial statements.

In March 2016, the FASB issued ASU 2016-08, Revenue from Contracts with Customers.No. 2016-09, Compensation-Stock Compensation (Topic 718), which amends the accounting for stock-based compensation. The amendmentsguidance requires excess tax benefits and deficiencies to be recognized as a component of income tax expense rather than of stockholders’ equity and also allows an entity to make an accounting policy election to either estimate expected forfeitures or to account for them as they occur. ASU No. 2016-09 is effective for annual reporting periods beginning after December 15, 2016. The Company adopted the ASU in this update clarify the implementation guidancequarter ended June 30, 2017, which is the first quarter for our annual period beginning April 1, 2017.  The following summarizes the effects of the adoption on principals versus agent considerations in FASB ASC 606. The effective date and transition requirements for the amendments in this update are the same as the effective date and transition requirements of ASU 2014-09 described below. We are evaluating the impact of adopting this guidance on ourCompany's unaudited condensed consolidated financial statements.statements:

Income taxes - In the first quarter of 2018, we did not recognize the discrete benefit related to $4.4 million of tax deductions in excess of recorded windfall tax benefits associated with stock-based compensation due to the Company’s full valuation allowance on its U.S. federal net operating losses.

Forfeitures - Prior to adoption, the Company recognized share-based compensation expense net of estimated forfeitures based on a rate management updated at least annually to reflect expected forfeitures over the vesting period. Upon adoption, the Company will no longer apply a forfeiture rate and instead will account for forfeitures as they occur. The Company applied the modified retrospective adoption approach and recorded a cumulative-

effect adjustment of approximately $0.7 million to opening retained earnings. Prior periods have not been adjusted.

In February 2016, the FASB issued ASU No. 2016-02, Leases. The amendments in this update include a new FASB ASC Topic 842,Leases (Topic 842), which supersedes Topic 840. The core principle of Topic 842 is that a lessee shouldwill require lessees to recognize the assets and liabilities that arisefor leases with lease terms of more than 12 months. Consistent with current GAAP, the recognition, measurement, and presentation of expenses and cash flows arising from leases. For public business entities,a lease by a lessee primarily will depend on its classification as a finance or operating lease. However, unlike current GAAP, which requires only capital leases to be recognized on the amendments in this update arebalance sheet, the new guidance will require both types of leases to be recognized on the balance sheet. The new guidance is effective for fiscal yearsall periods beginning after December 15, 2018 including interim periods within those fiscal years. Early application is permitted for all entities as of the beginning of interim or annual reporting periods. Weand we are currently evaluating the impacteffects that the adoption of adopting this guidanceASU No. 2016-02 will have on our consolidated financial statements.statements, but anticipate that the new guidance will materially impact our consolidated financial statements given the significance of our leases.

In May 2014, the FASB issued Accounting Standards Update (ASU)ASU No. 2014-09, Revenue from Contracts with Customers which converges(Topic 606). ASU No. 2014-09 supersedes the FASBrevenue recognition requirements in Topic 605, Revenue Recognition, and most industry-specific revenue recognition guidance throughout the InternationalIndustry Topics of the Accounting Standards Board standard onCodification. Additionally, this update supersedes some cost guidance included in Subtopic 605-35, Revenue Recognition-Construction-Type and Production-Type Contracts. The core principle of the guidance is that an entity should recognize revenue recognition. Areas of revenue recognition that will be affected include, but are not limited to depict the transfer of control, variablepromised goods or services to customers in an amount that reflects the consideration allocation of transfer pricing, licenses, time value of money, contract coststo which the entity expects to be entitled in exchange for those goods or services. As originally issued, this guidance was effective for interim and disclosures.annual reporting periods beginning after December 15, 2016, and early adoption was not permitted. In AugustJuly 2015, the FASB amendeddeferred the effective date by one year, to interim and early adoption is permitted only for fiscal yearsannual reporting periods beginning after December 15, 2017. The standard allows entities to apply the standard retrospectively to each prior reporting period presented (“full retrospective adoption”) or retrospectively with the cumulative effect of initially applying the standard recognized at the date of initial application (“modified retrospective adoption”). We plan to adopt ASU No. 2014-09 on its effective date for us beginning April 1, 2018 and we are still evaluating both options and their effect on our financial statements and business.

We expect to identify similar performance obligations under Topic 606 as compared with deliverables and separate units of account previously identified. As a result, we expect the timing of our revenue to occur in similar periods but we are still evaluating this theory especially with respect to multiple service contracts. We are assessing the new standard’s requirement to apply a single method to measure progress towards satisfaction of performance obligations recognized over time in our contracts that contain multiple services. We are evaluating our multiple service contracts to determine if the services are a single performance obligation under this new standard requiring a single method of measurement. We are assessing the new standards requirement to allocate the transaction prices of our contracts based on the relative stand-alone selling price of each our performance obligations. We are evaluating the stand-alone selling prices for our performance obligations. We are also assessing the new standard’s requirement to capitalize costs associated with obtaining customer contracts, including commission payments, which are currently expensed as incurred for all commissions earned subsequent to the year ended March 31, 2016. We are currently evaluating the impactperiod over which to amortize these capitalized costs and the applicability of the practical expediency exception which permits the continuation of expensing these costs for amortization periods of one year or less. In addition, for sales transactions that have been billed, but for which the adoptionrecognition of revenue has been deferred and the related account receivable has not been collected, we currently do not recognize deferred revenue or the related accounts receivable on our consolidated balance sheet. Under the new standard, we will record accounts receivable and related contract liabilities for non-cancelable contracts with customers when the right to consideration is unconditional, which we currently expect will result in increases in accounts receivable and contract liabilities (currently presented as deferred revenue) on our consolidated balance sheet, compared to our current presentation. We are continuing to review the impacts of adopting ASU No. 2014-09 will have onto our consolidated financial statements or related disclosures.

The FASB has also issued the following standards which provide additional clarification and implementation guidance on the previously issued ASU 2014-09 and have the same effective date as the original standard: ASU 2016-12 and ASU 2016-10, “Revenue from Contracts with Customers: Identifying Performance Obligations and Licensing (Topic 606). We are currently evaluating the impact that the adoptionthese preliminary assessments of the related ASU 2014-09 standards will have onimpacts to our consolidated financial statements or related disclosures.are subject to change. We expect to conclude our assessments of the impacts of adoption sometime during our fourth quarter ending March 31, 2018.

Management continually evaluates the potential impact, if any, of all recent accounting pronouncements on our consolidated financial statements or related disclosures and, if significant, makes the appropriate disclosures required by such new accounting pronouncements.


3. Restructuring Charges

We recognize restructuring charges when a plan that materially changes the scope of our business or the manner in which that business is conducted is adopted and communicated to the impacted parties, and the expenses have been incurred or are reasonably estimable.

Fiscal 20162018 Restructuring Activity

Q4Q2 - In the fourthsecond quarter of fiscal 2016,2018, we continued our efforts to better align product development and general and administrative functions with our company strategy and to reduce operating costs. We recorded $0.3$0.8 million in restructuring charges related to the Q4 fiscal 2016 restructuring activityour ongoing efforts to better allocate resources to our crucial revenue growth areas while increasing internal efficiencies in fiscal 2016, comprised of severance and other employee related benefits. non-revenue generating areas.

As of September 30, 2016,2017, we had a remaining liability of approximately $17,000$31,000 recorded for the Q4Q2 fiscal 20162018 restructuring activity. We expect to record additional restructuring expense related to the Q4 fiscal 2016 restructuring event during fiscal 2017 as those obligations become present and the definition of a liability included in FASB Concepts Statement No. 6, Elements of Financial Statements, is met. These additional charges are not expected to exceed $0.2 million.

Following is a reconciliation of the beginning and ending balances of the restructuring liability:

Balance at     Balance atBalance at Balance at
March 31, Provision /   September 30,March 31,Provision/ September 30,
(In thousands)2016 Adjustments Payments 2016
Fiscal 2016 Restructuring Plan:       
(in thousands)2017AdjustmentsPayments2017
Fiscal 2018 Restructuring Plan: 
Severance and other employment costs$311
 $
 $(294) $17
$
$823
$(792)$31
        
Total restructuring costs$311
 $
 $(294) $17
$
$823
$(792)$31



4. Intangible Assets and Software Development Costs

The following table summarizes our intangible assets and software development costs:
September 30, 2016 March 31, 2016September 30, 2017 March 31, 2017
Gross Net Gross NetGross Net Gross Net
carryingAccumulatedcarrying carryingAccumulatedcarryingcarryingAccumulatedcarrying carryingAccumulatedcarrying
(In thousands)amountamortizationamount amountamortizationamountamountamortizationamount amountamortizationamount
Amortized intangible assets:      
Customer relationships$10,775
$(10,775)$
 $10,775
$(10,775)$
$10,775
$(10,775)$
 $10,775
$(10,775)$
Non-competition agreements2,700
(2,700)
 2,700
(2,700)
2,700
(2,700)
 2,700
(2,700)
Developed technology10,317
(10,055)262
 10,660
(10,398)262
10,055
(10,055)
 10,055
(10,055)
Accumulated impairment(262) N/A
(262) (262) N/A
(262)
Trade names230
(77)153
 230
(54)176
230
(123)107
 230
(100)130
Patented technology80
(80)
 80
(80)
80
(80)
 80
(80)
23,840
(23,687)153
 24,183
(24,007)176
23,840
(23,733)107
 23,840
(23,710)130
Unamortized intangible assets:      
Trade names9,200
 N/A
9,200
 9,200
 N/A
9,200
8,400
 N/A
8,400
 8,400
 N/A
8,400
Accumulated impairment(570) N/A
(570) (570) N/A
(570)
Finite life reclassification(230)N/A
(230) (230) N/A
(230)
8,400
 N/A
8,400
 8,400
 N/A
8,400
Total intangible assets$32,240
$(23,687)$8,553
 $32,583
$(24,007)$8,576
$32,240
$(23,733)$8,507

$32,240
$(23,710)$8,530
      
Software development costs$47,989
$(5,743)$42,246
 $6,359
$(2,344)$4,015
$53,415
$(15,083)$38,332
 $46,598
$(10,356)$36,242
Project expenditures not yet in use6,614

6,614
 41,591

41,591
8,853

8,853
 10,757

10,757
Accumulated impairment(1,391) N/A
(1,391) (1,391) N/A
(1,391)
Total software development costs$53,212
$(5,743)$47,469
 $46,559
$(2,344)$44,215
$62,268
$(15,083)$47,185
 $57,355
$(10,356)$46,999

During the firstsecond quarter of fiscal 2017,2018, we announced general availability of our rGuest® Stay property management solution and placed into service $31.2 million of related software development costs. Additionally, during the second quarter of fiscal 2017, we announced general availability of our rGuest®rGuest Buy point of sale solution and placed into service $10.4$6.8 million of related software development costs.costs in the last month of the quarter. Amortization of thesethis internally developed technologies aretechnology is included in Products cost of goods sold and was $1.9$0.1 millionfor the three months ended September 30, 2016, and $2.9 million for the six months ended September 30, 2016.2017. The useful life of eachthe asset is 5 years.

The following table summarizes our remaining estimated amortization expense relating to in service intangible assets and software development costs.
EstimatedEstimated
AmortizationAmortization
(In thousands)ExpenseExpense
Fiscal year ending March 31,  
2017$4,635
20189,272
$5,318
20199,150
10,513
20208,411
9,774
20218,326
9,689
20221,214
2,576
2023569
Total$41,008
$38,439


IntangibleAmortization expense related to software development costs related to assets are comprised of acquired and internally developed technology to be sold, leased, or otherwise marketed and other non-software assets including, customer relationships, non-competition agreements, trade names and patented technology. Amortization expense of acquired and internally developed technology is included in Products cost of goods sold and was $2.1$2.4 million and $0.3$2.1 million for the three months ended September 30, 2017 and 2016, and 2015,$4.7 million and $3.4 million and $0.6 million for the six months ended September 30, 2017 and 2016, and 2015. respectively. These charges are included as Products cost of goods sold within the Condensed Consolidated Statements of Operations.

Amortization expense of non-software intangibles is included in operating expenses along with acquired and internally developed internal use software. Internal use software is classified as property and equipment in the Consolidated Balance Sheets. Amortization expense of non-softwarerelating to other definite-lived intangible and internal use assets was $11,500$11,500 for the three months ended September 30, 20162017 and 2015,2016, and $23,000 for the six months ended September 30, 20162017 and 2015.2016. These charges are classified as operating expenses within the Condensed Consolidated Statements of Operations.

Capitalized software development costs that arefor software internally developed to be sold, leased, or otherwise marketed, are carried on our balance sheet at net realizablecarrying value, net of accumulated amortization. We capitalized approximately $3.4$2.2 million and $2.6$3.0 million during the three months ended September 30, 2017 and 2016, and 2015, and $6.7$4.9 million and $7.1$5.9 million during the six months ended September 30, 2017 and 2016, and 2015.respectively.



5. Additional Balance Sheet Information
Additional information related to the Condensed Consolidated Balance Sheets is as follows:
(In thousands)September 30,
2016
 March 31,
2016
September 30,
2017
 March 31,
2017
Accrued liabilities:      
Salaries, wages, and related benefits$7,212
 $9,751
$5,890
 $6,473
Other taxes payable537
 818
579
 750
Accrued legal settlements85
 100
159
 75
Restructuring liabilities17
 311
31
 
Severance liabilities14
 6
16
 11
Professional fees693
 714
299
 146
Deferred rent422
 400
411
 433
Contingent consideration
 197
Other565
 683
385
 443
Total$9,545
 $12,980
$7,770
 $8,331
Other non-current liabilities:      
Uncertain tax positions$1,491
 $1,469
$1,500
 $1,479
Deferred rent2,615
 2,746
2,347
 2,444
Other76
 79
78
 79
Total$4,182
 $4,294
$3,925
 $4,002

Accounts Receivable, net

Accounts receivable, net of allowance for doubtful accounts was $16.114.7 million and $22.015.6 million as of September 30, 20162017 and March 31, 2016,2017, respectively. The related allowance for doubtful accounts was $0.50.7 million and $0.60.5 million as of September 30, 20162017 and March 31, 2016,2017, respectively.

On January 12, 2015, an involuntary bankruptcy petition was filed against Caesars Entertainment Operating Company, Inc. (Caesars) under Chapter 11 of the U.S. Bankruptcy Code. On January 15, 2015, Caesars and certain of its affiliates filed a voluntary bankruptcy petition under Chapter 11. Those cases have been consolidated in the United States Bankruptcy Court for the Northern District of Illinois. At March 31, 2015, our accounts receivable owing by Caesars and its affiliates who have filed a bankruptcy petition totaled approximately $3.2 million, including both pre- and post-petition claims. As of May 26, 2015, we filed a proof of claim with the Bankruptcy Court identifying approximately $0.7 million of pre-petition claims. In January 2016, we filed an amended proof of claim with the Bankruptcy Court identifying approximately $0.2 million of pre-petition claim in addition to those filed on May 26, 2015. As of September 30, 2016,2017, approximately $0.7 million of pre-petition claims remain outstanding. Subsequent to September 30, 2017, we have collected on all of the $0.7 million of pre-petition claims outstanding.



6. Income Taxes

The following table compares our income tax benefitexpense and effective tax rates for the three and six months ended September 30, 20162017 and 2015:2016:
Three months ended Six months endedThree months ended Six months ended
September 30, September 30,September 30, September 30,
(Dollars in thousands)2016 2015 2016 20152017 2016 2017 2016
Income tax expense (benefit)$82

$(19) $124
 $(44)
Income tax expense$105

$82
 $183
 $124
Effective tax rate(3.5)%
4.9% (2.7)% 7.4%(3.3)%
(3.5)% (3.0)% (2.7)%

For the three and six months ended September 30, 2017, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, certain foreign and state tax effects, and other U.S. permanent book to tax differences.

For the three and six months ended September 30, 2016, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, certain foreign and state taxes, and other U.S. permanent book to tax differences.



For the three and six months ended September 30, 2015, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, the refunded settlement of an unrecognized tax benefit, foreign and state taxes,effects, and other U.S. permanent book to tax differences.

We have recorded a valuation allowance offsetting substantially all of our deferred tax assets. The ultimate realization of deferred tax assets depends on the generation of future taxable income during the periods in which those temporary differences are deductible. Because of our losses in prior periods, management believes that it is more-likely-than-not that we will not realize the benefits of these deductible differences. The amount of valuation allowance, however, could be reduced in the near term. The exact timing will be based on the level of profitability we achieve. We expect a full release of the valuation allowance associated with deferred tax assets in Hong Kong. We expect that the release of the valuation allowance will be recorded as an income tax benefit at the time of release increasing our reported net income. Our recorded tax rate may increase in subsequent periods following a valuation allowance release. Any valuation allowance release will not affect the amount of cash paid for income taxes.


7. Commitments and Contingencies

Agilysys is the subject of various threatened or pending legal actions and contingencies in the normal course of conducting its business. We provide for costs related to these matters when a loss is probable and the amount can be reasonably estimated. The effect of the outcome of these matters on our future results of operations and liquidity cannot be predicted because any such effect depends on future results of operations and the amount or timing of the resolution of such matters. While it is not possible to predict with certainty, management believes that the ultimate resolution of such individual or aggregated matters will not have a material adverse effect on our consolidated financial position, results of operations, or cash flows.

On April 6, 2012, Ameranth, Inc. filed a complaint against us for patent infringement in the United States District Court for the Southern District of California. The complaint alleges, among other things, that point-of-sale and property management and other hospitality information technology products, software, components and/or systems sold by us infringe three patents owned by Ameranth purporting to cover generation and synchronization of menus, including restaurant menus, event tickets, and other products across fixed, wireless and/or internet platforms as well as synchronization of hospitality information and hospitality software applications across fixed, wireless and internet platforms. The complaint seeks monetary damages, injunctive relief, costs and attorneys' fees. At this time, we are not able to predict the outcome of this lawsuit, or any possible monetary exposure associated with the lawsuit.  However, we dispute the allegations of wrongdoing and are vigorously defending ourselves in this matter.




8. (Loss) EarningsLoss per Share

The following data shows the amounts used in computing (loss) earningsloss per share and the effect on incomeearnings and the weighted average number of shares of dilutive potential common shares.

Three months ended Six months endedThree months ended Six months ended
September 30, September 30,September 30, September 30,
(In thousands, except per share data)2016 2015 2016 20152017 2016 2017 2016
Numerator:              
Net loss$(2,400) $(370) $(4,697) $(554)$(3,248) $(2,400) $(6,206) $(4,697)
              
Denominator:              
Weighted average shares outstanding22,606
 22,476
 22,603
 22,472
22,760
 22,606
 22,740
 22,603
              
Loss per share - basic and diluted:              
Loss per share$(0.11) $(0.02) $(0.21) $(0.02)$(0.14) $(0.11) $(0.27) $(0.21)
              
Anti-dilutive stock options, SSARs, restricted shares and performance shares1,291
 1,725
 1,363
 1,547
1,788
 1,291
 1,728
 1,363

Basic earnings (loss) earnings per share is computed as net (loss) income available to common shareholders divided by the weighted average basic shares outstanding. The outstanding shares used to calculate the weighted average basic shares excludes 541,473535,772 and 450,618541,473 of restricted shares at September 30, 20162017 and 2015,2016, respectively, as these shares were issued but were not vested and, therefore, not considered outstanding for purposes of computing basic (loss) earnings per share at the balance sheet dates.

Diluted earnings (loss) earnings per share includes the effect of all potentially dilutive securities on earnings per share. We have stock options, stock-settled appreciation rights (SSARs)("SSARs"), unvested restricted shares and unvested restrictedperformance shares that are potentially dilutive securities. When a loss is reported, the denominator of diluted (loss) earnings per share cannot be adjusted for the dilutive impact of share-based compensation awards because doing so would be anti-dilutive. In addition, when a net loss is reported, adjusting the denominator of diluted earnings per share would also be anti-dilutive to the loss per share, even if the entity has net income after adjusting for a discontinued operation. Therefore, for the three months and six months ended September 30, 2016 and 2015,all periods presented, basic weighted-average shares outstanding were used in calculating the diluted net loss per share.


9. Share-based Compensation

We may grant non-qualified stock options, incentive stock options, SSARs, restricted shares, and restricted share units for up to 2.0 million common shares under our shareholder-approved 2016 Stock Incentive Plan (the 2016 Plan), for up to 2.0 million common shares, plus 957,575 common shares, the number of shares that were remaining for grant under the 2011 Stock Incentive Plan (the 2011 Plan) as of the effective date of the 2016 Plan, plus the number of shares remaining for grant under the 2011 Plan that are forfeited, settled in cash, canceled or expired. The maximum aggregate number of restricted shares or restricted share units that may be granted under the 2016 Plan is 1.25 million. With respect to awards that are intended to qualify for the performance-based exception to the deductibility limitations of Section 162(m) of the Internal Revenue Code, the maximum number of shares subject to stock options or SSARs that may be granted to an individual in a calendar year is 800,000 shares, and the maximum number of shares subject to restricted shares or restricted share units that may be granted to an individual in a calendar year is 400,000 shares.

We have a shareholder-approved 2011 Plan, 2006 Stock Incentive Plan (the 2006 Plan) and a 2000 Stock Incentive Plan that still havehas vested awards outstanding. Awards are no longer being granted from thesethis incentive plans.plan.

We may distribute authorized but unissued shares or treasury shares to satisfy share option and appreciation right exercises or restricted share and performance share awards.


We record compensation expense related to stock options, SSARs, restricted shares, and performance shares granted to certain employees and non-employee directors based on the fair value of the awards on the grant date. The fair value of restricted share and performance share awards is based on the closing price of our common shares on the grant date. The fair value of stock option and SSARs awards is estimated on the grant date using the Black-Scholes-Merton option pricing

model, which includes assumptions regarding the risk-free interest rate, dividend yield, life of the award, and the volatility of our common shares.

The following table summarizes the share-based compensation expense for options, SSARs, restricted and performance awards included in the Condensed Consolidated Statements of Operations:
Three months ended Six months endedThree months ended Six months ended
September 30, September 30,September 30, September 30,
(In thousands)2016 2015 2016 20152017 2016 2017 2016
Product development$200
 $320
 $328
 $476
$105
 $200
 $526
 $328
Sales and marketing32
 35
 53
 (8)187
 32
 356
 53
General and administrative262
 641
 460
 932
808
 262
 1,436
 460
Total share-based compensation expense494
 996
 841
 1,400
1,100
 494
 2,318
 841

Stock Options

The following table summarizes the activity during the six months ended September 30, 2016 for stock options awarded under the 2006 Plan and the 2000 Stock Incentive Plan:

 Number
of
Options
 Weighted-
Average
Exercise
Price
 Remaining
Contractual
Term
 Aggregate
Intrinsic
Value
(In thousands, except share and per share data)  (per share) (in years)  
Outstanding at April 1, 2016545,000
 $15.54
    
Granted
 
    
     Exercised
 
    
     Cancelled/expired(545,000) 15.54
    
Outstanding and exercisable at September 30, 2016
 $
 
 $

Stock-Settled Stock Appreciation Rights

SSARs are rights granted to an employee to receive value equal to the difference in the price of our common shares on the date of the grant and on the date of exercise. This value is settled in common shares of Agilysys.

The following table summarizes the activity during the six months ended September 30, 20162017 for SSARs awarded under the 2011 Plan:and 2016 Plans:
Number
of Rights
 Weighted-
Average
Exercise
Price
 Remaining
Contractual
Term
 Aggregate
Intrinsic
Value
Number
of Rights
 Weighted-
Average
Exercise
Price
 Remaining
Contractual
Term
 Aggregate
Intrinsic
Value
(In thousands, except share and per share data)  (per right) (in years)    (per right) (in years)  
Outstanding at April 1, 2016794,365
 $10.06
  
Outstanding at April 1, 20171,094,978
 $10.44
  
Granted64,231
 10.47
  159,376
 10.17
  
Exercised(324) 9.60
  (25,001) 8.64
  
Forfeited(7,147) 9.60
  (55,530) 9.98
  
Cancelled/expired(4,149) 9.60
    (40,766) 9.32
    
Outstanding at September 30, 2016846,976
 $10.09
 4.8 $1,340
Exercisable at September 30, 2016473,126
 $10.15
 4.0 $811
Outstanding at September 30, 20171,133,057
 $10.51
 5.6 $1,741
Exercisable at September 30, 2017275,667
 $10.26
 3.5 $573

As of September 30, 2016,2017, total unrecognized stock based compensation expense related to non-vested SSARs was $1.01.6 million, which is expected to be recognized over a weighted-average vesting period of 1.582.2 years.


Restricted Shares

We granted shares to certain of our Directors, executives and key employees, the vesting of which is service-based. The following table summarizes the activity during the six months ended September 30, 20162017 for restricted shares awarded under the 2016 and 2011 Plan:
Number
of Shares
 Weighted-
Average
Grant-
Date Fair
Value
Number
of Shares
 Weighted-
Average
Grant-
Date Fair
Value
(In thousands, except share and per share data)  (per share)  (per share)
Outstanding at April 1, 2016335,773
 $12.06
Outstanding at April 1, 2017490,355
 $10.72
Granted157,828
 10.87115,026
 9.91
Vested(9,250) 13.51
(83,147) 13.40
Forfeited(4,046) 11.10
(77,925) 10.69
Outstanding at September 30, 2016480,305
 $11.65
Outstanding at September 30, 2017444,309
 $10.02

The weighted-average grant date fair value of the restricted shares is determined based upon the closing price of our common shares on the grant date. As of September 30, 2016,2017, total unrecognized stock based compensation expense related to non-vested restricted stock was $3.82.0 million, which is expected to be recognized over a weighted-average vesting period of 1.531.6 years.

Performance Shares

We awarded certain restricted shares to our Chief Executive Officer, the vesting of which is performance based. The number of shares that vest will be based on the stock price and relative attainment of performance metric.

The following table summarizes the activity during the six months ended September 30, 20162017 for the performance shares awarded under the 20112016 Plan:
 
Number
of
Shares
 
Weighted-
Average
Grant-
Date Fair
Value
   (per share)
Outstanding at April 1, 20167,812
 $9.60
Granted
 
Vested(7,812) 9.60
Outstanding at September 30, 2016
 $
Number
of
Shares
Outstanding at April 1, 2017
Granted91,463
Vested
Outstanding at September 30, 201791,463

Based on the performance goals, management estimates a liability of $260,283 to be settled through the vesting of a variable number of the performance shares subsequent to March 31, 2018. As of September 30, 2017, total unrecognized stock based compensation expense related to non-vested performance shares was $156,170, which is expected to be recognized over the remaining vesting period of 6 months.



10. Fair Value Measurements
We estimate the fair value of financial instruments using available market information and generally accepted valuation methodologies. We assess the inputs used to measure fair value using a three-tier hierarchy. The hierarchy indicates the extent to which pricing inputs used in measuring fair value are observable in the market. Level 1 inputs include unadjusted quoted prices for identical assets or liabilities and are the most observable. Level 2 inputs include unadjusted quoted prices for similar assets and liabilities that are either directly or indirectly observable, or other observable inputs such as interest rates, foreign currency exchange rates, commodity rates, and yield curves. Level 3 inputs are not observable in the market and include our own judgments about the assumptions market participants would use in pricing the asset or liability. The use of observable and unobservable inputs is reflected in the hierarchy assessment disclosed in the tables below.
 
There were no significant transfers between Levels 1, 2, and 3 during the six months ended September 30, 20162017 and 2015.2016.

The following tables present information about our financial assets and liabilities measured at fair value on a recurring basis and indicate the fair value hierarchy of the valuation techniques utilized to determine such fair value:
Fair value measurement usedFair value measurement used
Recorded
value
as of
 Active
markets
for
identical
assets or
liabilities
 Quoted
prices in
similar
instruments
and
observable
inputs
 Active
markets for
unobservable
inputs
Recorded
value
as of
 Active
markets
for
identical
assets or
liabilities
 Quoted
prices in
similar
instruments
and
observable
inputs
 Active
markets for
unobservable
inputs
(In thousands)September 30, 2016 (Level 1) (Level 2) (Level 3)September 30, 2017 (Level 1) (Level 2) (Level 3)
Assets:              
Corporate-owned life insurance — current$2,357
 
 
 $2,357
Corporate-owned life insurance — non-current$776
 
 
 $776
$815
 
 
 $815

Fair value measurement usedFair value measurement used
Recorded
value
as of
 Active
markets
for
identical
assets or
liabilities
 Quoted
prices in
similar
instruments
and
observable
inputs
 Active
markets for
unobservable
inputs
Recorded
value
as of
 Active
markets
for
identical
assets or
liabilities
 Quoted
prices in
similar
instruments
and
observable
inputs
 Active
markets for
unobservable
inputs
(In thousands)March 31, 2016 (Level 1) (Level 2) (Level 3)March 31, 2017 (Level 1) (Level 2) (Level 3)
Assets:              
Corporate-owned life insurance — current$2,357
 
 
 $2,357
Corporate-owned life insurance — non-current$765
 
 
 $765
$809
 
 
 $809
Liabilities:       
Contingent consideration — current$197
 
 
 $197

The recorded value of the corporate-owned life insurance policies is adjusted to the cash surrender value of the policies obtained from the third party life insurance providers, which are not observable in the market, and therefore, are classified within Level 3 of the fair value hierarchy. Changes in the cash surrender value of these policies are recorded within “Other expenses (income) expense,, net” in the Condensed Consolidated Statements of Operations.

The fair value of the contingent consideration was determined by calculating the probability-weighted earn-out payments based on the assessment of the likelihood that certain milestones would be achieved.


The following table presents a summary of changes in the fair value of the Level 3 assets:
Six months endedSix months ended
September 30,September 30,
(In thousands)2016 20152017 2016
Corporate-owned life insurance:      
Balance on April 1$3,122
 $2,493
$809
 $3,122
Unrealized gain (loss) relating to instruments held at reporting date10
 28
Unrealized gain relating to instruments held at reporting date4
 10
Purchases, sales, issuances and settlements, net1
 21
2
 1
Balance on September 30$3,133
 $2,542
$815
 $3,133

The following tables present a summary of changes in the fair value of the Level 3 liabilities:

Six months endedSix months ended
September 30,September 30,
(In thousands)2016 20152017 2016
Contingent consideration      
Balance on April 1$197
 $112
$
 $197
Activity, payments and other charges (net)(197) (8)
 (197)
Balance on September 30$
 $104
$
 $
      




Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

In “Management’s Discussion and Analysis of Financial Condition and Results of Operations” (“MD&A”), management explains the general financial condition and results of operations for Agilysys and subsidiaries including:

—    what factors affect our business;
—    what our earnings and costs were;
—    why those earnings and costs were different from the year before;
—    where the earnings came from;
—    how our financial condition was affected; and
—    where the cash will come from to fund future operations.

The MD&A analyzes changes in specific line items in the Condensed Consolidated Statements of Operations and Condensed Consolidated Statements of Cash Flows and provides information that management believes is important to assessing and understanding our consolidated financial condition and results of operations. This Quarterly Report on Form 10-Q updates information included in our Annual Report on Form 10-K for the fiscal year ended March 31, 2016,2017, filed with the Securities and Exchange Commission (SEC). This discussion should be read in conjunction with the Condensed Consolidated Financial Statements and related Notes that appear in Item 1 of this Quarterly Report as well as our Annual Report for the year ended March 31, 2016.2017. Information provided in the MD&A may include forward-looking statements that involve risks and uncertainties. Many factors could cause actual results to be materially different from those contained in the forward-looking statements. See “Forward-Looking Information” on page 3028 of this Quarterly Report, Item 1A "Risk Factors" in Part II of this Quarterly Report, and Item 1A “Risk Factors” in Part I of our Annual Report for the fiscal year ended March 31, 20162017 for additional information concerning these items. Management believes that this information, discussion, and disclosure is important in making decisions about investing in Agilysys.

Overview

Agilysys is a leading technology company that provides innovative software and services for point-of-sale (POS), reservation and table management, property management (PMS), inventory and procurement, workforce management, business analytics, document management, and mobile and wireless solutions and servicesexclusively to the hospitality industry.  Our solutionsproducts and services allow property managersoperators to betterstreamline operations, improve efficiency and understand customer needs across their properties to deliver a superior overall guest experience. The result is improved guest loyalty, growth in wallet share and increased revenue as they connect interact and transact with their customersguests based upon a single integrated view of individual preferences and enhance their customer relationships by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the overall guest experience. Agilysys servesinteractions.  We serve four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Corporate Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. A significant portion of our consolidated revenue is derived from contract support, maintenance and subscription services.

Agilysys operates extensively throughoutacross North America, Europe, Asia, and Asia,India with corporate services located in Alpharetta, GA. For more information, visit www.agilysys.com.

Our top priority is increasingto increase shareholder value by improving operating and financial performance and profitabilityprofitably growing the business through superior products and services.  To that end, we expect to invest a certain portion of our cash on hand to fund enhancements to existing software products, to develop and market new software products, to fund enhancements to existing software products,and to expand our customer breadth, both vertically and geographically.

Our strategic plan specifically focuses on:

•    StrongPutting the customer focus, with clearfirst
Accelerating our product development
Improving organizational efficiency and realistic service commitments.teamwork
Developing our employees and leaders
Growing salesrevenue by improving the breadth and depth of our proprietary offerings:product set across both our well established products support, maintenance and subscription services and professional services.our newer rGuest platform
•    Diversifying our customer base across industries and geographies.
•    Capitalizing on our intellectual property and emerging technology trends.Growing revenue through international expansion

The primary objective of our ongoing strategic planning process is to create shareholder value by exploitingcapitalizing on growth opportunities, turning profitable and strengthening our competitive position within the specific technology solutions and in the end markets

we service. The plan builds on our existing strengthsserve. Profitability and targets industry leading growth and peer beating financial and operating results driven by new technology trends and market opportunities. Industry leading growth and peer beating financial and operational results will be achieved through tighter coupling and management of operating expenses of the business and sharpening the focus of our investments to concentrate on growth opportunities withthat offer the highest return by seeking the highest margin revenue opportunities in the markets in which we compete.returns.



Revenue - Defined

As required by the SEC, we separately present revenue earned as products revenue, support, maintenance and subscription services revenue or professional services revenue in our Condensed Consolidated Statements of Operations. In addition to the SEC requirements, we may, at times, also refer to revenue as defined below. The terminology, definitions, and applications of terms we use to describe our revenue may be different from those used by other companies and caution should be used when comparing these financial measures to those of other companies. We use the following terms to describe revenue:

•    Revenue – We present revenue net of sales returns and allowances.
Products revenue – Revenue earned from the sales of hardware equipment and proprietary and remarketed software.
Support, maintenance and subscription services revenue – Revenue earned from the sale of proprietary and remarketed ongoing support, maintenance and subscription or hosting services.
Professional services revenue – Revenue earned from the delivery of implementation, integration and installation services for proprietary and remarketed products.

Results of Operations

Second Fiscal Quarter 20172018 Compared to Second Fiscal Quarter 20162017

Net Revenue and Operating Loss

The following table presents our consolidated revenue and operating results for the three months ended September 30, 20162017 and 2015:2016:
Three months ended    Three months ended    
September 30,   Increase (decrease)September 30,   Increase (decrease)
(Dollars in thousands)2016 2015 $ %2017 2016 $ %
Net revenue:              
Products$10,731
 $9,943
 $788
 7.9 %$7,318
 $10,731
 $(3,413) (31.8)%
Support, maintenance and subscription services15,906
 14,665
 1,241
 8.5 %17,108
 15,906
 1,202
 7.6
Professional services6,039
 5,036
 1,003
 19.9 %5,703
 6,039
 (336) (5.6)
Total net revenue32,676
 29,644
 3,032
 10.2 %30,129
 32,676
 (2,547) (7.8)
Cost of goods sold:              
Products (inclusive of developed technology amortization)8,155
 5,122
 3,033
 59.2 %5,419
 8,155
 (2,736) (33.5)
Support, maintenance and subscription services4,394
 3,842
 552
 14.4 %4,446
 4,394
 52
 1.2
Professional services4,248
 3,089
 1,159
 37.5 %4,894
 4,248
 646
 15.2
Total cost of goods sold16,797
 12,053
 4,744
 39.4 %14,759
 16,797
 (2,038) (12.1)
Gross profit15,879
 17,591
 (1,712) (9.7)%$15,370
 $15,879
 $(509) (3.2)%
Gross profit margin48.6 % 59.3 %    51.0 % 48.6 %    
Operating expenses:              
Product development6,946
 6,784
 162
 2.4 %$6,812
 $6,946
 $(134) (1.9)%
Sales and marketing5,113
 5,315
 (202) (3.8)%4,207
 5,113
 (906) (17.7)
General and administrative5,140
 5,202
 (62) (1.2)%5,561
 5,140
 421
 8.2
Depreciation of fixed assets595
 541
 54
 10.0 %700
 595
 105
 17.6
Amortization of intangibles342
 318
 24
 7.5 %465
 342
 123
 36.0
Restructuring, severance and other charges
 (15) 15
 nm
826
 
 826
           nm
Asset write-offs and other fair value adjustments
 (175) 175
 nm
Legal settlements85
 
 85
 nm

 85
 (85)           nm
Operating loss$(2,342) $(379) $(1,963) nm
$(3,201) $(2,342) $(859) 36.7 %
Operating loss percentage(7.2)% (1.3)%    (10.6)% (7.2)%    

nm - not meaningful

The following table presents the percentage relationship of our Condensed Consolidated Statement of Operations line items to our consolidated net revenues for the periods presented:
Three months endedThree months ended
September 30,September 30,
2016 20152017 2016
Net revenue:      
Products32.8 % 33.5 %24.3 % 32.8 %
Support, maintenance and subscription services48.7
 49.5
56.8
 48.7
Professional services18.5
 17.0
18.9
 18.5
Total100.0 % 100.0 %100.0 % 100.0 %
Cost of goods sold:      
Products (inclusive of developed technology amortization)25.0
 17.3
18.0 % 25.0 %
Support, maintenance and subscription services13.4
 13.0
14.8
 13.4
Professional services13.0
 10.4
16.2
 13.0
Total51.4 % 40.7 %49.0 % 51.4 %
Gross profit48.6 % 59.3 %51.0 % 48.6 %
Operating expenses:      
Product development21.3
 22.9
22.6 % 21.3 %
Sales and marketing15.6
 17.9
14.0
 15.6
General and administrative15.7
 17.5
18.5
 15.7
Depreciation of fixed assets1.8
 1.8
2.3
 1.8
Amortization of intangibles1.0
 1.1
1.5
 1.0
Restructuring, severance and other charges
 (0.1)2.7
 
Asset write-offs and other fair value adjustments
 (0.6)
Legal settlements0.3
 

 0.3
Operating loss(7.2)% (1.3)%(10.6)% (7.2)%

Net revenue.  Total net revenue increased $3.0decreased $2.5 million, or 10.2%7.8%, during the second quarter of fiscal 20172018 compared to the second quarter of fiscal 2016.2017. Products revenue increased $0.8decreased $3.4 million, or 7.9%31.8%, due primarily to increased remarketed product sales related to iconic products, as well as increased new logodecreased hardware sales associated with our proprietary software sold as a service. Remarketed product revenue growth was offset slightly by a decline in proprietary software license revenue in line with the strategic shift in mix to subscription based services revenue.sales. Support, maintenance and subscription services revenue increased $1.2 million, or 8.5%7.6%, compared to the second quarter of fiscal 20162017 driven primarily by new customers using our on premise software products which require the payment of support and maintenance along with continued increases in subscription based service revenue, which increased approximately 46.3%28.8% during the second quarter of fiscal 20172018 compared to the second quarter of fiscal 2016.2017. Professional services revenue increased $1.0decreased $0.3 million, or 19.9%5.6%, as a result of increaseddecreased volume of customer installation and implementation projects associated with growth in overall product revenue.related to the sale of on premise and subscription based solutions.

Gross profit and gross profit margin.  Our total gross profit decreased $1.7$0.5 million, or 9.7%3.2%, for the second quarter of fiscal 20172018 and total gross profit margin decreased approximately 1,075 basis pointsincreased 2.4% to 51.0% from 48.6%. Products gross profit decreased $2.2$0.7 million and gross profit margin decreased approximately 2,450 basis pointsincreased 1.9% to 24.0%25.9% primarily as a result of an increase in the proportion of $1.9 million of developed technology amortization as a result ofproprietary software revenue to total product revenue compared to the rGuest® Stay and Buy development costs being placed into service with the announcement of the property management system and point of sale solution as being generally available during the first and second quarter of fiscal 2017, respectively.2017. Support, maintenance and subscription services gross profit remained consistentincreased $1.2 million and gross margin decreased 140 basis pointsincreased 1.6% to 72.4% as we continue74.0% due to invest inthe scalable nature of our subscription platform.infrastructure supporting and hosting customers. Professional services gross profit decreased $0.2$1.0 million and gross profit margin declined approximately 900 basis pointsdecreased 15.5% to 29.7% primarily as a result of up front investment in our14.2% due to lower quarterly professional services teamrevenues on a higher cost structure following a recent alignment toward enabling the Company to support the growth in both proprietary software license and subscriptionprovide more customer-centric services revenues during the second quarter of fiscal 2017 as compared to the second quarter of fiscal 2016.going forward.


Operating expenses

Operating expenses, excluding the charges for asset write-offs and other fair value adjustments, legal settlements, and restructuring, severance and other charges, remained consistentincreased $0.4 million, or 2.2%, during the second quarter of fiscal 20172018 compared with the second quarter of fiscal 2016.2017.

  
Product development.  Product development includes all expenses associated with research and development. Product development increased $0.2decreased $0.1 million, or 2.4%1.9%, in the second quarter of fiscal 2017 compared with the second quarter2018 due primarily to a $0.6 million reclassification of fiscal 2016. This increase is primarily driven by our continued investment in resourcesemployee cost from product development to cost of goods sold related to boththe restructuring of our rGuest® and iconic product enhancementsprofessional services workforce to expand thebetter address customer experience across our install base as well as our future offerings with existing and new customers. In addition, certain research and developmentneeds, offset by an increase in engineering related compensation costs are capitalized as software development costs upon achieving specific milestones in the development life-cycle.due to increased headcount. We capitalized approximately $2.7 million and $3.6 million and $2.8 million as softwarein total development costs for future use during the three months ended September 30, 20162017 and 2015,2016, respectively.

Sales and marketing.  Sales and marketing decreased $0.2$0.9 million, or 3.8%17.7%, in the second quarter of fiscal 20172018 compared with the second quarter of fiscal 2016.2017. The change is due primarily the result ofto a decrease of $0.4$0.8 million in employeeincentive commissions related expense due to the timingrevision of a large, subscription based booking during the second quarter of fiscal 2016 comparedour commission plan from total contract value to the second quarter of fiscal 2017. This was offset by increased spend in advertising and promotion of $0.2 million related to new lead generation investment in content, search engine marketing, and target prospect databases in order to accelerate the growth in lead acquisition and pipeline velocity in support of future revenue growth.annual contract value.

General and administrative.  General and administrative declined $0.1increased $0.4 million, or 1.2%8.2%, in the second quarter of fiscal 20172018 compared with the second quarter of fiscal 20162017 due primarily to increases of $0.5 million in stock compensation expense related to executive stock grants and the impact of removing forfeiture rates as a result of adopting ASU No. 2016-09.

Restructuring, severance, and other charges. Restructuring, severance, and other charges increased $0.8 million during the second quarter of fiscal 2018 compared to the second quarter of fiscal 2017 due to our ongoing efforts to better allocate resources to our crucial revenue growth areas while increasing internal efficiencies in other non-revenue generating areas. The restructuring initiative outlined below will result in annual savings of $2.7 million across all of our continued efforts to improve efficiencies and streamline back office functions.operating expense categories.

 Balance at  Balance at
 March 31,Provision/ September 30,
(in thousands)2017AdjustmentsPayments2017
Fiscal 2018 Restructuring Plan:    
Severance and other employment costs
823
(792)31
     
Total restructuring costs
823
(792)31



Other Expenses (Income)
Three months ended    Three months ended    
September 30, (Unfavorable) favorableSeptember 30, (Unfavorable) favorable
(Dollars in thousands)2016 2015 $ %2017 2016 $ %
Other (income) expense:              
Interest income$(16) $(4) $12
 300.0%$(23) $(16) $7
 43.8%
Interest expense4
 5
 1
 20.0%2
 4
 2
 50.0%
Other (income) expense, net(12) 9
 21
 nm
(37) (12) 25
 nm
Total other (income) expense, net$(24) $10
 $34
 340.0%$(58) $(24) $34
 nm

nm - not meaningful

Interest income. Interest income consists of interest earned on investments in certificates of deposit, commercial paper, corporate bonds, and corporate bonds.corporate-owned life insurance policies.

Interest expense. Interest expense consists of costs associated with capital leases and loans on corporate-owned life insurance policies. Interest expense remained flat in the second quarter of fiscal 2017 compared to the second quarter of fiscal 2016.leases.

Other (income) expense. Other (income) expense consists mainly of the impact of foreign currency due to movement of European and Asian currencies against the US dollar.


Income Taxes
Three months ended   Three months ended   
September 30, (Unfavorable) favorableSeptember 30, (Unfavorable) favorable
(Dollars in thousands)2016 2015 $ %2017 2016 $ %
Income tax expense (benefit)$82
 $(19) $(101) nm
Income tax expense$105
 $82
 $(23) nm
Effective tax rate(3.5)% 4.9%   (3.3)% (3.5)%   

nm - not meaningful
For the three months ended September 30, 2017, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, certain foreign and state tax effects, and other U.S. permanent book to tax differences.

For the three months ended September 30, 2016, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, certain foreign and state taxes,tax effects, and other U.S. permanent book to tax differences.

ForAlthough the threetiming and outcome of tax settlements are uncertain, it is reasonably possible that during the next 12 months a reduction in unrecognized tax benefits may occur in the range of zero to $0.1 million of tax and zero to $0.1 million of interest based on the outcome of tax examinations and as a result of the expiration of various statutes of limitations. We are routinely audited; due to the ongoing nature of current examinations in multiple jurisdictions, other changes could occur in the amount of gross unrecognized tax benefits during the next 12 months which cannot be estimated at this time.

We have recorded a valuation allowance offsetting substantially all of our deferred tax assets. The ultimate realization of deferred tax assets depends on the generation of future taxable income during the periods in which those temporary differences are deductible. Because of our losses in prior periods, management believes that it is more-likely-than-not that we will not realize the benefits of these deductible differences.

Results of Operations

First Half Fiscal 2018 Compared to First Half Fiscal 2017

Net Revenue and Operating Loss

The following table presents our consolidated revenue and operating results for the six months ended September 30, 2015,2017 and 2016:
 Six months ended    
 September 30,   Increase (decrease)
(Dollars in thousands)2017 2016 $ %
Net revenue:       
Products$17,601
 $20,251
 (2,650) (13.1)%
Support, maintenance and subscription services33,775
 30,854
 2,921
 9.5
Professional services12,618
 12,524
 94
 0.8
Total net revenue63,994
 63,629
 365
 0.6
Cost of goods sold:       
Products (inclusive of developed technology amortization)13,042
 14,687
 (1,645) (11.2)
Support, maintenance and subscription services8,478
 8,250
 228
 2.8
Professional services10,430
 8,622
 1,808
 21.0
Total cost of goods sold31,950
 31,559
 391
 1.2
Gross profit32,044
 32,070
 (26) (0.1)
Gross profit margin50.1% 50.4%    
Operating expenses:       
Product development13,438
 13,799
 (361) (2.6)
Sales and marketing9,337
 10,748
 (1,411) (13.1)
General and administrative12,361
 10,014
 2,347
 23.4
Depreciation of fixed assets1,312
 1,193
 119
 10.0
Amortization of intangibles950
 678
 272
 40.1
Restructuring, severance and other charges863
 89
 774
          nm
Legal settlements
 85
 (85)          nm
Operating loss$(6,217) $(4,536) $(1,681) 37.1 %

nm - not meaningful

The following table presents the percentage relationship of our Condensed Consolidated Statement of Operations line items to our consolidated net revenues for the periods presented:
 Six months ended
 September 30,
 2017 2016
Net revenue:   
Products27.5 % 31.8 %
Support, maintenance and subscription services52.8
 48.5
Professional services19.7
 19.7
Total100.0 % 100.0 %
Cost of goods sold:   
Products (inclusive of developed technology amortization)20.4 % 23.1 %
Support, maintenance and subscription services13.2
 12.9
Professional services16.3
 13.6
Total49.9 % 49.6 %
Gross profit50.1 % 50.4 %
Operating expenses:   
Product development   
Sales and marketing21.1 % 21.7 %
General and administrative14.6
 16.9
Depreciation of fixed assets19.3
 15.7
Amortization of intangibles2.1
 1.9
Restructuring, severance and other charges1.5
 0.1
Legal settlements
 0.1
Operating loss(9.7)% (7.1)%

Net revenue.  Total net revenue increased $0.4 million, or 0.6%, during the first half of fiscal 2018 compared to the first half of fiscal 2017. Products revenue decreased $2.7 million, or 13.1%, during the first half of fiscal 2018 as compared to the first half of fiscal 2017 due primarily to decreased hardware sales. Support, maintenance and subscription services revenue increased $2.9 million, or 9.5%, compared to the first half of fiscal 2017 driven primarily by continued increases in subscription based service revenue, which increased approximately 41.5% during the first half of fiscal 2018. Professional services revenue increased $0.1 million, or 0.8%.

Gross profit and gross profit margin.  Our total gross profit remained relatively flat, decreasing $26,000, or 0.1%, for the first half of fiscal 2018 and total gross profit margin decreased 0.3% to 50.1%, from 50.4%. Products gross profit decreased $1.0 million and gross profit margin decreased 1.6% to 25.9% from 27.5% primarily as a result of an increase of $1.3 million of developed technology amortization related to our rGuest solutions. Support, maintenance and subscription services gross profit increased $2.7 million or 11.9% and gross margin increased 1.6% to 74.9% as we continue to invest in our subscription platform. Professional services gross profit decreased $1.7 million and gross profit margin decreased 13.8% to 17.3% as a re-deployment of internal resources that were previously not billable were converted into billable functions as a part of restructuring our professional services workforce into teams responsible for named customer accounts.

Operating expenses

Operating expenses, excluding the charges for asset write-offs and other fair value adjustments, legal settlements, and restructuring, severance and other charges, remained relatively consistent during the first half of fiscal 2018 compared with the first half of fiscal 2017, increasing 2.7%.
Product development.  Product development decreased $0.4 million, or 2.6% in the first half of fiscal 2018 compared with the first half of fiscal 2017 due primarily to a $1.0 million reclassification of employee cost from product development to

cost of goods sold related to the restructuring of our professional services workforce to better address customer needs, offset by approximately $0.7 million related to increased engineering related compensation costs due to increased headcount.

Sales and marketing.  Sales and marketing decreased $1.4 million, or 13.1%, in the first half of fiscal 2018 compared with the first half of fiscal 2017. The change is due primarily to a decrease of $1.9 million in incentive commissions related to the revision of our commission plan from total contract value to annual contract value, offset by a $0.3 million increase in stock compensation and a $0.2 million increase in bad debt.

General and administrative.  General and administrative increased $2.3 million, or 23.4%, in the first half of fiscal 2018 compared with the first half of fiscal 2017 due primarily to increases of $1.0 million in stock compensation expense related to executive stock grants and the impact of removing forfeiture rates as a result of adopting ASU No. 2016-09 and $0.6 million in salaries and wages as a result of additional headcount. Other increases included $0.4 million in professional and legal fees and $0.2 million in incremental costs related to executive turnover.

Restructuring, severance, and other charges. Restructuring, severance, and other charges increased $0.8 million during the first half of fiscal 2018 compared to the first half of fiscal 2017 due to our ongoing efforts to better allocate resources to our crucial revenue growth areas while increasing internal efficiencies in other non-revenue generating areas. The restructuring initiative outlined below will result in annual savings of $2.7 million across all of our operating expense categories.

Other Expenses (Income)
 Six months ended    
 September 30, (Unfavorable) favorable
(Dollars in thousands)2017 2016 $ %
Other (income) expense:       
Interest income$(51) $(49) $(2) 4.1 %
Interest expense4
 8
 $(4) (50.0)%
Other expense, net(147) 78
 (225) (288.5)%
Total other expense (income), net$(194) $37
 $(231) (624.3)%

Interest income. Interest income consists of interest earned on investments in certificates of deposit, commercial paper, corporate bonds, and corporate-owned life insurance policies.

Interest expense. Interest expense consists of costs associated with capital leases.

Other (income) expense. Other (income) expense consists mainly of the impact of foreign currency due to movement of European and Asian currencies against the US dollar.

Income Taxes
 Six months ended    
 September 30, (Unfavorable) favorable
(Dollars in thousands)2017 2016 $ %
Income tax expense$183
 $124
 $(59) nm
Effective tax rate(3.0)% (2.7)%    

nm - not meaningful
For the six months ended September 30, 2017, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, certain foreign and state tax effects, and other U.S. permanent book to tax differences.


For the refunded settlementsix months ended September 30, 2016, the effective tax rate was different than the statutory rate due primarily to the recognition of an unrecognizednet operating losses as deferred tax benefit,assets, which were offset by increases in the valuation allowance, certain foreign and state taxes, and other U.S. permanent book to tax differences.

Although the timing and outcome of tax settlements are uncertain, it is reasonably possible that during the next 12 months a reduction in unrecognized tax benefits may occur in the range of zero to $0.1 million of tax and zero to $0.1 million of interest based on the outcome of tax examinations and as a result of the expiration of various statutes of limitations. We are routinely audited; due to the ongoing nature of current examinations in multiple jurisdictions, other changes could occur in the amount of gross unrecognized tax benefits during the next 12 months which cannot be estimated at this time.

We have recorded a valuation allowance offsetting substantially all of our deferred tax assets. The ultimate realization of deferred tax assets depends on the generation of future taxable income during the periods in which those temporary differences are deductible. Because of our losses in prior periods, management believes that it is more-likely-than-not that we will not realize the benefits of these deductible differences. The amount of valuation allowance, however, could be reduced in the near term. The exact timing will be based on the level of profitability we achieve. We expect a full release of the valuation allowance associated with deferred tax assets in Hong Kong. We expect that the release of the valuation allowance will be recorded as an income tax benefit at the time of release increasing our reported net income. Our recorded tax rate may increase in subsequent periods following a valuation allowance release. Any valuation allowance release will not affect the amount of cash paid for income taxes.


Results of Operations

First Half Fiscal 2017 Compared to First Half Fiscal 2016

Net Revenue and Operating Loss

The following table presents our consolidated revenue and operating results for the six months ended September 30, 2016 and 2015:
 Six months ended    
 September 30,   Increase (decrease)
(Dollars in thousands)2016 2015 $ %
Net revenue:       
Products$20,251
 $18,754
 1,497
 8.0 %
Support, maintenance and subscription services30,854
 29,564
 1,290
 4.4 %
Professional services12,524
 8,817
 3,707
 42.0 %
Total net revenue63,629
 57,135
 6,494
 11.4 %
Cost of goods sold:       
Products (inclusive of developed technology amortization)14,687
 10,044
 4,643
 46.2 %
Support, maintenance and subscription services8,250
 7,337
 913
 12.4 %
Professional services8,622
 5,765
 2,857
 49.6 %
Total cost of goods sold31,559
 23,146
 8,413
 36.3 %
Gross profit32,070
 33,989
 (1,919) (5.6)%
Gross profit margin50.4 % 59.5 %    
Operating expenses:       
Product development13,799
 13,052
 747
 5.7 %
Sales and marketing10,748
 9,775
 973
 10.0 %
General and administrative10,014
 10,380
 (366) (3.5)%
Depreciation of fixed assets1,193
 1,059
 134
 12.7 %
Amortization of intangibles678
 616
 62
 10.1 %
Restructuring, severance and other charges89
 (62) 151
 nm
Asset write-offs and other fair value adjustments
 (175) 175
 nm
Legal settlements85
 
 85
 nm
Operating loss$(4,536) $(656) $(3,880) nm
Operating loss percentage(7.1)% (1.1)%    

nm - not meaningful

The following table presents the percentage relationship of our Condensed Consolidated Statement of Operations line items to our consolidated net revenues for the periods presented:
 Six months ended
 September 30,
 2016 2015
Net revenue:   
Products31.8 % 32.8 %
Support, maintenance and subscription services48.5
 51.8
Professional services19.7
 15.4
Total100.0 % 100.0 %
Cost of goods sold:   
Products (inclusive of developed technology amortization)23.1
 17.6
Support, maintenance and subscription services12.9
 12.8
Professional services13.6
 10.1
Total49.6 % 40.5 %
Gross profit50.4 % 59.5 %
Operating expenses:   
Product development21.7
 22.8
Sales and marketing16.9
 17.1
General and administrative15.7
 18.2
Depreciation of fixed assets1.9
 1.9
Amortization of intangibles1.1
 1.1
Restructuring, severance and other charges0.1
 (0.1)
Asset write-offs and other fair value adjustments
 (0.3)
Legal settlements0.1
 
Operating loss(7.1)% (1.1)%

Net revenue.  Total net revenue increased $6.5 million, or 11.4%, during the first half of fiscal 2017 compared to the first half of fiscal 2016. Products revenue increased $1.5 million, or 8.0%, due to increased remarketed product sales for iconic products, as well as increased new logo hardware sales associated with our proprietary software sold as a service. Remarketed product revenue growth was offset slightly by a decline in proprietary software license revenue in line with the strategic shift in mix to subscription based services revenue. Support, maintenance and subscription services revenue increased $1.3 million, or 4.4%, compared to the first half of fiscal 2016 driven primarily by continued increases in subscription based service revenue, which increased approximately 39.3% during the first half of fiscal 2017 compared to the first half of fiscal 2016. Professional services revenue increased $3.7 million, or 42.0%, as a result of increased volume of customer installation and implementation projects associated with growth in overall product revenue.

Gross profit and gross profit margin.  Our total gross profit decreased $1.9 million, or 5.6%, for the first half of fiscal 2017 and total gross profit margin decreased approximately 910 basis points to 50.4%. Products gross profit decreased $3.1 million and gross profit margin decreased approximately 1,890 basis points to 27.5% primarily as a result of an increase of $2.9 million of developed technology amortization as a result of the rGuest® Stay and Buy development costs being placed into service with the announcement of the property management system and point of sale solution as being generally available during the first and second quarter of fiscal 2017, respectively. Support, maintenance and subscription services gross profit remained consistent and gross margin decreased 190 basis points to 73.3% as we continue to invest in our subscription platform. Professional services gross profit increased $0.9 million and gross profit margin declined approximately 340 basis points to 31.2% primarily as a result of up front investment in our professional services team to support the growth in both proprietary software license and subscription services revenues during the first half of fiscal 2017 as compared to the first half of fiscal 2016.


Operating expenses

Operating expenses, excluding the charges for asset write-offs and other fair value adjustments, legal settlements, and restructuring, severance and other charges, remained consistent during the first half of fiscal 2017 compared with the first half of fiscal 2016.
Product development.  Product development includes all expenses associated with research and development. Product development increased $0.7 million, or 5.7% in the first half of fiscal 2017 compared with the first half of fiscal 2016. This increase is primarily driven by our continued investment in resources related to both our rGuest® and iconic product enhancements to expand the customer experience across our install base as well as our future offerings with existing and new customers. In addition, certain research and development costs are capitalized as software development costs upon achieving specific milestones in the development life-cycle. We capitalized approximately $7.0 million and $7.6 million as software development costs for future use during the six months ended September 30, 2016 and 2015, respectively.

Sales and marketing.  Sales and marketing increased $1.0 million, or 10.0%, in the first half of fiscal 2017 compared with the first half of fiscal 2016. The change is due primarily to an increase of approximately $0.5 million in employee related expense in line with booking growth, specifically in subscription based bookings, whose total contract value increased 135% year over year. In addition, advertising and promotion increased $0.6 million related to new lead generation investment in content, search engine marketing, and target prospect databases in order to accelerate the growth in lead acquisition and pipeline velocity in support of future revenue growth.

General and administrative.  General and administrative declined $0.4 million, or 3.5%, in the first half of fiscal 2017 compared with the first half of fiscal 2016 due primarily of our continued efforts to improve efficiencies and streamline back office functions.

Other Expenses (Income)
 Six months ended    
 September 30, (Unfavorable) favorable
(Dollars in thousands)2016 2015 $ %
Other (income) expense:       
Interest income$(49) $(48) $1
 (2.1)%
Interest expense8
 13
 $5
 38.5 %
Other (income) expense, net78
 (23) (101) nm
Total other expense (income), net$37
 $(58) $(95) nm

Interest income. Interest income consists of interest earned on investments in certificates of deposit, commercial paper and corporate bonds.

Interest expense. Interest expense consists of costs associated with capital leases and loans on corporate-owned life insurance policies.

Other expense (income). Other expense (income) consists mainly of the impact of foreign currency due to movement of European and Asian currencies against the US dollar.

Income Taxes
 Six months ended    
 September 30, (Unfavorable) favorable
(Dollars in thousands)2016 2015 $ %
Income tax expense (benefit)
$124
 $(44) $(168) nm
Effective tax rate(2.7)% 7.4%    

nm - not meaningful

For the first half of fiscal 2017, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, foreign and state taxes, and other U.S. permanent book to tax differences.

For the first half of fiscal 2016, the effective tax rate was different than the statutory rate due primarily to the recognition of net operating losses as deferred tax assets, which were offset by increases in the valuation allowance, the refunded settlement of an unrecognized tax benefit, foreign and state taxes, and other U.S. permanent book to tax differences.

Although the timing and outcome of tax settlements are uncertain, it is reasonably possible that during the next 12 months a reduction in unrecognized tax benefits may occur in the range of zero to $0.1 million of tax and zero to $0.1 million of interest based on the outcome of tax examinations and as a result of the expiration of various statutes of limitations. We are routinely audited; due to the ongoing nature of current examinations in multiple jurisdictions, other changes could occur in the amount of gross unrecognized tax benefits during the next 12 months which cannot be estimated at this time.

We have recorded a valuation allowance offsetting substantially all of our deferred tax assets. The ultimate realization of deferred tax assets depends on the generation of future taxable income during the periods in which those temporary differences are deductible. Because of our losses in prior periods, management believes that it is more-likely-than-not that we will not realize the benefits of these deductible differences. The amount of valuation allowance, however, could be reduced in the near term. The exact timing will be based on the level of profitability we achieve. We expect a full release of the valuation allowance associated with deferred tax assets in Hong Kong. We expect that the release of the valuation allowance will be recorded as an income tax benefit at the time of release increasing our reported net income. Our recorded tax rate may increase in subsequent periods following a valuation allowance release. Any valuation allowance release will not affect the amount of cash paid for income taxes.

Liquidity and Capital Resources

Overview

Our operating cash requirements consist primarily of working capital needs, operating expenses, and capital expenditures, and payments of principal and interest on indebtedness outstanding, which primarily consists of lease and rental obligations at September 30, 2016.expenditures. We believe that cash flow from operating activities, cash on hand of $51.6$38.5 million as of September 30, 20162017 and access to capital markets will provide adequate funds to meet our short- and long-term liquidity requirements in the next 12 months.

As of September 30, 20162017 and March 31, 2016,2017, our total debt was approximately $0.3$0.2 million, comprised of capital lease obligations in both periods.

At September 30, 2016,2017, 100% of our cash and cash equivalents were deposited in bank accounts or invested in highly liquid investments with original maturities of three months or less. We maintain approximately 92%90% of our cash and cash equivalents in the United States. Therefore, we believe that credit risk is limited with respect to our cash and cash equivalents.

Cash Flow
Six months endedSix months ended
September 30,September 30,
(In thousands)2016 20152017 2016
Net cash used in:   
Net cash provided by (used in):   
Operating activities$(184) $(224)$(1,648) $(184)
Investing activities(8,097) (12,232)(8,585) (8,097)
Financing activities$(657) $(455)(580) (657)
Effect of exchange rate changes on cash(41) (55)90
 (41)
Net decrease in cash and cash equivalents$(8,979) $(12,966)$(10,723) $(8,979)

Cash flow used in operating activities.  Cash flowsflow used in operating activities was $0.2$1.6 million in the first six months of fiscal 2017. The use2018. A working capital decrease of cash was attributable to $1.4$5.1 million and operating loss of $6.2 million were offset by $7.0 million in net working capital movements associated mainly with $5.9depreciation and amortization, and $2.3 million in share-based compensation. Total share-based compensation increased collections on accounts receivable, offset by a $6.8$1.5 million decrease in deferred revenue related to revenue recognized for annual support and maintenance services. This was offset by $1.2 million related to our operating loss adjusted for depreciation, amortization, and share based compensation.

Cash flows used in operating activities were $0.2 million in the first six months ended September 30, 2017 due to higher value executive stock grants and the impact of fiscal 2016. The use of cash was attributable to $2.7 million in net working capital movements associated mainly with payments to vendors offset by $8.4 million in increased collections on accounts receivable and $0.4 million in restructuring, severance, and other payments to favorable working capital movements. This was offset by $2.9 million related to our operating loss adjusted for depreciation, amortization, share based compensation and other asset write-offs and fair value adjustments.removing forfeiture rates.

Cash flow used in investing activities. For the first six months of fiscal 2017,2018, the $8.1$8.6 million in cash used in investing activities was primarily comprised of $6.6$5.5 million for the development of proprietary software and $1.5$3.1 million for purchase of property and equipment, includingand internal use software.

For the first six months of fiscal 2016, the $12.2 million in cash used in investing activities was primarily comprised of $9.9 million for the development of proprietary software and $2.3 million for purchase of property and equipment.development.

Cash flow used in financing activities.  During the first six months of fiscal 2017,2018, the $0.7$0.6 million used in financing activities was primarily comprised of $0.4$0.5 million related to the repurchase of shares to satisfy employee tax withholding and to cover the price of the options and $0.2 million in payments to settle the contingent consideration related to the fiscal 2014 acquisition of TimeManagement Corporate (TMC).withholding.

During the first six months of fiscal 2016, the $0.5 million used in financing activities was primarily comprised of the repurchase of shares to satisfy employee tax withholding and to cover the price of the options, and payments on capital lease obligations.

Contractual Obligations

As of September 30, 2016,2017, there were no other significant changes to our contractual obligations as presented in our Annual Report for the year ended March 31, 20162017.

Off-Balance Sheet Arrangements

We have not entered into any off-balance sheet arrangements that have had or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources.

Critical Accounting Policies

A detailed description of our significant accounting policies is included in our Annual Report for the year ended March 31, 20162017. There have been no material changes in our significant accounting policies and estimates since March 31, 20162017 except as noted in Note 2, Summary of Significant Accounting Policies.



Forward-Looking Information
This Quarterly Report and other publicly available documents, including the documents incorporated herein and therein by reference, contain, and our officers and representatives may from time to time make, "forward-looking statements" within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as: "anticipate," "intend," "plan," "goal," "seek," "believe," "project," "estimate," "expect," "strategy," "future," "likely," "may," "should," "will" and similar references to future periods. These statements are not guarantees of future performance and involve risks, uncertainties, and assumptions that are difficult to predict. These statements are based on management’s current expectations, intentions, or beliefs and are subject to a number of factors, assumptions, and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. Factors that could cause or contribute to such differences or that might otherwise impact the business include the risk factors set forth in Item 1A in Part II of this Quarterly Report and Item IA of our Annual Report for the fiscal year ended March 31, 20162017. We undertake no obligation to update any such factor or to publicly announce the results of any revisions to any forward-looking statements contained herein whether as a result of new information, future events, or otherwise.


Item 3. Quantitative and Qualitative Disclosures About Market Risk

For quantitative and qualitative disclosures about market risk affecting us, see Item 7A, “Quantitative and Qualitative Disclosures About Market Risk,” contained in our Annual Report for the fiscal year ended March 31, 20162017. There have been no material changes in our market risk exposures since March 31, 20162017.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Under the supervision of and with the participation of our Chief Executive Officer (CEO) and, Chief Financial Officer (CFO), and Corporate Controller and Treasurer, management evaluated the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Securities Exchange Act of 1934, as amended, as of the end of the period covered by this Quarterly Report. Based on that evaluation, the CEO, CFO and CFOCorporate Controller and Treasurer concluded that, as of the end of the period covered by this Quarterly Report, our disclosure controls and procedures were effective.

Change in Internal Control over Financial Reporting

None.

PART II. OTHER INFORMATION
Item 1.     Legal Proceedings
None.



Item 1A. Risk Factors

There have been no material changes in the risk factors included in our Annual Report for the fiscal year ended March 31, 20162017 that may materially affect our business, results of operations, or financial condition.

Item 2.     Unregistered Sales of Equity Securities and Use of Proceeds

None.



Item 3.    Defaults Upon Senior Securities

None.

Item 4.    Mine Safety Disclosures
Not applicable.
Item 5.    Other Information
None.

Item 6.    Exhibits

31.1

31.2
32.131.3

32
32.2Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of Sarbanes-Oxley Act of 2002.

101
The following materials from our quarterly report on Form 10-Q for the quarter ended September 30, 2016,2017, formatted in XBRL (Extensible Business Reporting Language): (i) Condensed Consolidated Balance Sheets at September 30, 20162017 and March 31, 2016,2017, (ii) Condensed Consolidated Statements of Operations for the three and six months ended September 30, 20162017 and 2015,2016, (iii) Condensed Consolidated Statements of Comprehensive (Loss) Income for the three and six months ended September 30, 20162017 and 2015,2016, (iv) Condensed Consolidated Statements of Cash Flows for the six months ended September 30, 20162017 and 2015,2016, and (v) Notes to Condensed Consolidated Financial Statements for the three and six months ended September 30, 2016.2017.








SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this Quarterly Report to be signed on its behalf by the undersigned thereunto duly authorized.


AGILYSYS, INC.



Date:November 9, 20162, 2017/s/ Janine K. SeebeckAnthony S. Pritchett
  Janine K. SeebeckAnthony S. Pritchett
  Senior Vice President, Chief Financial Officer and Treasurer
  (Principal AccountingFinancial Officer and Duly Authorized Officer)


3231