UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
þ
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)

OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2017March 31, 2020
OR
¨
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)

OF THE SECURITIES EXCHANGE ACT OF 1934
FOR THE TRANSITION PERIOD FROM TO
Commission File Number: 1-4364


r-20200331_g1.jpg
RYDER SYSTEM, INC.
(Exact name of registrant as specified in its charter)
Florida59-0739250
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
11690 N.W. 105th Street
Miami,Florida33178(305)500-3726
(Address of principal executive offices, including zip code)(Registrant’s telephone number, including area code)

FloridaTitle of each class59-0739250Trading Symbol(s)Name of each exchange on which registered
(State or other jurisdiction of incorporation or organization)Common Stock(I.R.S. Employer Identification No.)
R
11690 N.W. 105th Street
Miami, Florida 33178(305) 500-3726
(Address of principal executive offices, including zip code)(Registrant’s telephone number, including area code)New York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES þ        NO ¨Yes         No

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). YES þ        NO ¨

Yes         No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerþ
Accelerated filer¨
Non-accelerated filer¨ (Do not check if a smaller reporting company)
Smaller reporting company¨
Emerging growth company¨

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act ¨

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act) ¨ YES   þ NOYes No   

The number of shares of Ryder System, Inc. Common Stock ($0.50 par value per share) outstanding at September 30, 2017March 31, 2020 was 52,947,715.
53,735,964.



i


RYDER SYSTEM, INC.
FORM 10-Q QUARTERLY REPORT
TABLE OF CONTENTS
 
Page No.
Page No.  
 



i




PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS

RYDER SYSTEM, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED CONDENSED STATEMENTS OF EARNINGS
(unaudited)

Three months ended March 31,
Three months ended September 30, Nine months ended September 30, 20202019
2017 2016 2017 2016 (In thousands, except per share amounts)
(In thousands, except per share amounts)
Lease and rental revenues$823,197
 803,006
 $2,387,801
 2,369,147
Lease & related maintenance and rental revenues Lease & related maintenance and rental revenues$927,756  $899,559  
Services revenue896,245
 801,004
 2,619,139
 2,345,922
Services revenue1,112,188  1,132,048  
Fuel services revenue129,087
 120,408
 382,966
 342,765
Fuel services revenue121,362  148,720  
Total revenues1,848,529
 1,724,418
 5,389,906
 5,057,834
Total revenues2,161,306  2,180,327  
       
Cost of lease and rental588,626
 557,901
 1,745,777
 1,665,693
Cost of lease & related maintenance and rental Cost of lease & related maintenance and rental818,292  664,289  
Cost of services761,470
 658,793
 2,210,314
 1,936,636
Cost of services954,429  971,690  
Cost of fuel services124,562
 116,904
 372,016
 331,283
Cost of fuel services120,449  143,275  
Other operating expenses28,445
 27,997
 87,122
 85,944
Other operating expenses33,565  33,626  
Selling, general and administrative expenses216,653
 191,337
 620,041
 602,768
Selling, general and administrative expenses224,119  231,325  
Non-operating pension costs6,958
 7,468
 20,875
 29,698
Non-operating pension costs1,221  6,462  
Used vehicle sales, net(2,727) (1,873) 11,815
 (33,002) Used vehicle sales, net20,684  8,217  
Interest expense34,854
 37,440
 104,591
 112,597
Interest expense62,566  55,336  
Miscellaneous income, net(4,655) (3,247) (17,636) (10,968)
Miscellaneous (income) loss, net Miscellaneous (income) loss, net8,668  (8,222) 
Restructuring and other items, net Restructuring and other items, net30,947  6,178  
1,754,186
 1,592,720
 5,154,915
 4,720,649
2,274,940  2,112,176  
Earnings from continuing operations before income taxes94,343
 131,698
 234,991
 337,185
Provision for income taxes35,430

46,560
 86,456
 121,820
Earnings from continuing operations58,913

85,138
 148,535
 215,365
Loss from discontinued operations, net of tax(290) (386) (947) (1,069)
Net earnings$58,623
 84,752
 $147,588
 214,296
Earnings (loss) from continuing operations before income taxes Earnings (loss) from continuing operations before income taxes(113,634) 68,151  
Provision for (benefit from) income taxes Provision for (benefit from) income taxes(4,505) 22,261  
Earnings (loss) from continuing operations Earnings (loss) from continuing operations(109,129) 45,890  
Earnings (loss) from discontinued operations, net of tax Earnings (loss) from discontinued operations, net of tax(484) (574) 
Net earnings (loss) Net earnings (loss)$(109,613) $45,316  
       
Earnings (loss) per common share — Basic       Earnings (loss) per common share — Basic
Continuing operations$1.12
 1.60
 $2.81
 4.05
Continuing operations$(2.09) $0.87  
Discontinued operations(0.01) (0.01) (0.02) (0.02)Discontinued operations(0.01) (0.01) 
Net earnings$1.11
 1.60
 $2.79
 4.03
Net earnings (loss)Net earnings (loss)$(2.10) $0.86  
       
Earnings (loss) per common share — Diluted       Earnings (loss) per common share — Diluted
Continuing operations$1.11
 1.59
 $2.79
 4.02
Continuing operations$(2.09) $0.87  
Discontinued operations(0.01) (0.01) (0.02) (0.02)Discontinued operations(0.01) (0.01) 
Net earnings$1.11
 1.59
 $2.77
 4.00
Net earnings (loss)Net earnings (loss)$(2.10) $0.86  
       
Cash dividends declared per common share$0.46
 0.44
 $1.34
 1.26
See accompanying notes to Consolidated Condensed Financial Statements.

condensed consolidated financial statements.
Note: EPS amounts may not be additive due to rounding.

1



RYDER SYSTEM, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED CONDENSED STATEMENTS OF COMPREHENSIVE INCOME
(unaudited)



 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
        
Net earnings$58,623
 84,752
 $147,588
 214,296
        
Other comprehensive income (loss):       
        
Changes in currency translation adjustment and other27,648
 (19,296) 70,991
 (37,874)
        
Amortization of pension and postretirement items7,960
 7,171
 23,741
 22,040
Income tax expense related to amortization of pension and postretirement items(2,812) (2,667) (8,324) (7,854)
  Amortization of pension and postretirement items, net of taxes5,148
 4,504
 15,417
 14,186
        
Change in net actuarial loss and prior service cost870
 
 890
 (17,367)
Income tax benefit related to change in net actuarial loss and prior service cost(260) 
 (80) 6,345
Change in net actuarial loss and prior service cost, net of taxes610
 
 810
 (11,022)
        
Other comprehensive income (loss), net of taxes33,406
 (14,792) 87,218
 (34,710)
        
Comprehensive income$92,029
 69,960
 $234,806
 179,586
 Three months ended March 31,
 20202019
 (In thousands)
Net earnings (loss)$(109,613) $45,316  
Other comprehensive income (loss):
Changes in currency translation adjustment and other(84,620) 15,762  
  Amortization of pension and postretirement items7,779  7,468  
  Income tax expense related to amortization of pension and
      postretirement items
(1,613) (2,014) 
Amortization of pension and postretirement items, net of tax6,166  5,454  
Other comprehensive income (loss), net of taxes(78,454) 21,216  
Comprehensive income$(188,067) $66,532  
See accompanying notes to Consolidated Condensed Financial Statements.condensed consolidated financial statements.








2


RYDER SYSTEM, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED CONDENSED BALANCE SHEETS
(unaudited)
 

September 30,
2017
 December 31,
2016
March 31,
2020
December 31,
2019
(Dollars in thousands, except per
share amount)
(In thousands, except
share amounts)
Assets:   Assets:
Current assets:   Current assets:
Cash and cash equivalents$65,256

58,801
Cash and cash equivalents$397,235  $73,584  
Receivables, net of allowance of $13,192 and $14,915, respectively981,702

831,947
Receivables, netReceivables, net1,202,819  1,228,490  
Inventories71,328

69,529
Inventories65,422  80,822  
Prepaid expenses and other current assets134,294

141,280
Prepaid expenses and other current assets191,090  179,155  
Total current assets1,252,580
 1,101,557
Total current assets1,856,566  1,562,051  
Revenue earning equipment, net8,249,317

8,147,722
Revenue earning equipment, net10,033,616  10,427,664  
Operating property and equipment, net of accumulated depreciation of $1,187,188 and $1,128,040, respectively778,879

745,870
Operating property and equipment, net of accumulated depreciation of $1,226,339 and $1,224,216, respectivelyOperating property and equipment, net of accumulated depreciation of $1,226,339 and $1,224,216, respectively906,712  917,799  
Goodwill395,120

386,772
Goodwill474,179  475,025  
Intangible assets, net of accumulated amortization of $55,934 and $51,578, respectively44,381

48,249
Direct financing leases and other assets538,697

472,284
Intangible assets, netIntangible assets, net48,673  50,905  
Sales-type leases and other assetsSales-type leases and other assets1,044,478  1,041,890  
Total assets$11,258,974

10,902,454
Total assets$14,364,224  $14,475,334  
   
Liabilities and shareholders’ equity:   Liabilities and shareholders’ equity:
Current liabilities:   Current liabilities:
Short-term debt and current portion of long-term debt$143,942

791,410
Short-term debt and current portion of long-term debt$853,527  $1,154,564  
Accounts payable557,216

445,470
Accounts payable522,612  594,712  
Accrued expenses and other current liabilities529,171

507,189
Accrued expenses and other current liabilities820,257  876,077  
Total current liabilities1,230,329
 1,744,069
Total current liabilities2,196,396  2,625,353  
Long-term debt5,205,284

4,599,864
Long-term debt7,320,843  6,770,224  
Other non-current liabilities872,071

817,565
Other non-current liabilities1,472,284  1,442,003  
Deferred income taxes1,776,226

1,688,681
Deferred income taxes1,131,965  1,161,444  
Total liabilities9,083,910
 8,850,179
Total liabilities12,121,488  11,999,024  
   
Commitments and contingencies (Note 17)Commitments and contingencies (Note 17)
Shareholders’ equity:   Shareholders’ equity:
Preferred stock, no par value per share — authorized, 3,800,917; none outstanding,
September 30, 2017 or December 31, 2016

 
Common stock, $0.50 par value per share — authorized, 400,000,000; outstanding,
September 30, 2017 — 52,947,715; December 31, 2016 — 53,463,118
26,474
 26,732
Preferred stock, 0 par value per share — authorized, 3,800,917; NaN outstanding, March 31, 2020 and December 31, 2019Preferred stock, 0 par value per share — authorized, 3,800,917; NaN outstanding, March 31, 2020 and December 31, 2019—  —  
Common stock, $0.50 par value per share — authorized, 400,000,000; outstanding, March 31, 2020 — 53,735,964 and December 31, 2019 — 53,278,316Common stock, $0.50 par value per share — authorized, 400,000,000; outstanding, March 31, 2020 — 53,735,964 and December 31, 2019 — 53,278,31626,867  26,639  
Additional paid-in capital1,039,598
 1,032,549
Additional paid-in capital1,103,928  1,108,649  
Retained earnings1,855,806
 1,827,026
Retained earnings2,026,886  2,177,513  
Accumulated other comprehensive loss(746,814) (834,032)Accumulated other comprehensive loss(914,945) (836,491) 
Total shareholders’ equity2,175,064

2,052,275
Total shareholders’ equity2,242,736  2,476,310  
Total liabilities and shareholders’ equity$11,258,974

10,902,454
Total liabilities and shareholders’ equity$14,364,224  $14,475,334  
See accompanying notes to Consolidated Condensed Financial Statements.

condensed consolidated financial statements.

3


RYDER SYSTEM, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED CONDENSED STATEMENTS OF CASH FLOWS
(unaudited)

 Nine months ended September 30,
 2017 2016
 (In thousands)
Cash flows from operating activities from continuing operations:   
Net earnings$147,588
 214,296
Less: Loss from discontinued operations, net of tax(947) (1,069)
Earnings from continuing operations148,535
 215,365
Depreciation expense932,772
 878,173
Used vehicle sales, net11,815
 (33,002)
Amortization expense and other non-cash charges, net27,933
 20,196
Non-operating pension costs and share-based compensation expense35,509
 43,568
Deferred income tax expense75,279
 109,191
Changes in operating assets and liabilities:   
Receivables(145,090) (69,169)
Inventories(985) (3,524)
Prepaid expenses and other assets255
 (24,241)
Accounts payable40,734
 68,599
Accrued expenses and other non-current liabilities39,434
 (20,094)
Net cash provided by operating activities from continuing operations1,166,191
 1,185,062
    
Cash flows from financing activities:   
Net change in commercial paper borrowings and revolving credit facilities2,153

73,597
Debt proceeds873,302

298,254
Debt repaid(938,160)
(340,707)
Dividends on common stock(71,564) (67,651)
Common stock issued10,387
 9,626
Common stock repurchased(65,856) (25,658)
Debt issuance costs(1,517) (3,015)
Net cash used in financing activities(191,255) (55,554)
    
Cash flows from investing activities:   
Purchases of property and revenue earning equipment(1,312,845) (1,511,359)
Sales of revenue earning equipment289,432
 331,720
Sales of operating property and equipment12,541
 6,623
Acquisitions(7,240) 
Collections on direct finance leases and other items54,227
 60,229
Changes in restricted cash1,694
 4,203
Net cash used in investing activities(962,191) (1,108,584)
    
Effect of exchange rate changes on cash(5,226) (5,567)
Increase in cash and cash equivalents from continuing operations7,519
 15,357
    
Decrease in cash and cash equivalents from discontinued operations(1,064) (1,308)
    
Increase in cash and cash equivalents6,455
 14,049
Cash and cash equivalents at January 158,801
 60,945
Cash and cash equivalents at September 30$65,256
 74,994

Three months ended March 31,
20202019
(In thousands)
Cash flows from operating activities from continuing operations:
Net earnings (loss)$(109,613) $45,316  
Less: Loss from discontinued operations, net of tax(484) (574) 
Earnings (loss) from continuing operations(109,129) 45,890  
Depreciation expense523,223  377,357  
Used vehicle sales, net20,684  8,217  
Amortization expense and other non-cash charges, net42,698  27,131  
Non-cash lease expense22,460  23,218  
Non-operating pension costs and share-based compensation expense4,312  13,861  
Deferred income tax expense (benefit)(13,598) 19,729  
Collections on sales-type leases26,597  34,017  
Changes in operating assets and liabilities, net of acquisitions:
Receivables(14,634) 26,181  
Inventories15,409  (756) 
Prepaid expenses and other assets(36,482) (27,645) 
Accounts payable(25,707) 18,586  
Accrued expenses and other non-current liabilities(17,247) (80,456) 
Net cash provided by operating activities from continuing operations438,586  485,330  
Cash flows from investing activities from continuing operations:
Purchases of property and revenue earning equipment(430,960) (1,026,711) 
Sales of revenue earning equipment101,099  101,549  
Sales of operating property and equipment1,883  1,918  
Other(5,000) —  
Net cash used in investing activities from continuing operations(332,978) (923,244) 
Cash flows from financing activities from continuing operations:
Net borrowings (repayments) of commercial paper and revolving credit facilities332,682  158,258  
Debt proceeds556,849  799,300  
Debt repaid(627,701) (478,411) 
Dividends on common stock(30,594) (29,301) 
Common stock issued2,795  3,108  
Common stock repurchased(11,924) (14,156) 
Tax withholding on shares settled(4,013) (3,440) 
Debt issuance costs and other items(474) (1,070) 
Net cash provided by financing activities from continuing operations217,620  434,288  
Effect of exchange rate changes on cash, cash equivalents, and restricted cash725  (1,551) 
Increase (decrease) in cash, cash equivalents, and restricted cash from continuing operations323,953  (5,177) 
Increase (decrease) in cash, cash equivalents, and restricted cash from discontinued operations(302) (147) 
Increase (decrease) in cash, cash equivalents, and restricted cash323,651  (5,324) 
Cash, cash equivalents, and restricted cash at beginning of year73,584  68,111  
Cash, cash equivalents, and restricted cash at end of period$397,235  $62,787  
See accompanying notes to Consolidated Condensed Financial Statements.condensed consolidated financial statements.
4


RYDER SYSTEM, INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(unaudited)



Three months ended March 31, 2020
 Preferred
Stock
Common StockAdditional
Paid-In Capital
Retained EarningsAccumulated
Other
Comprehensive Loss
 
 AmountSharesParTotal
 (In thousands, except share amounts)
Balance at January 1, 2020$—  53,278,316  $26,639  $1,108,649  $2,177,513  $(836,491) $2,476,310  
Adoption of new accounting standard (see Note 2)—  —  —  —  (5,077) —  (5,077) 
Comprehensive income—  —  —  —  (109,613) (78,454) (188,067) 
Common stock dividends declared and paid—$0.56 per share—  —  —  —  (30,379) —  (30,379) 
Common stock issued under employee stock award and stock purchase plans (1)
—  760,258  380  (1,637) —  —  (1,257) 
Benefit plan stock sales (purchases) (2)
—  488  —  39  —  —  39  
Common stock repurchases—  (303,098) (152) (6,214) (5,558) —  (11,924) 
Share-based compensation—  —  —  3,091  —  —  3,091  
Balance at March 31, 2020$—  53,735,964  $26,867  $1,103,928  $2,026,886  $(914,945) $2,242,736  

Three months ended March 31, 2019
 Preferred
Stock
Common StockAdditional
Paid-In Capital
Retained EarningsAccumulated
Other
Comprehensive Loss
 
 AmountSharesParTotal
 (In thousands, except share amounts)
Balance at January 1, 2019$—  53,116,485  $26,559  $1,084,391  $2,337,252  $(911,634) $2,536,568  
Comprehensive income—  —  —  —  45,316  21,216  66,532  
Common stock dividends declared and paid—$0.54 per share—  —  —  —  (29,207) —  (29,207) 
Common stock issued under employee stock award and stock purchase plans (1)
—  409,294  205  (547) —  —  (342) 
Benefit plan stock sales (purchases) (2)
—  270  —  10  —  —  10  
Common stock repurchases—  (225,844) (113) (4,539) (9,504) —  (14,156) 
Share-based compensation—  —  —  7,399  —  —  7,399  
Balance at March 31, 2019$—  53,300,205  $26,651  $1,086,714  $2,343,857  $(890,418) $2,566,804  

__________________
(1)Net of common shares withheld as payment for the exercise price or to satisfy the holders’ withholding tax liability upon exercise of options.
(2)Represents open-market transactions of common shares by the trustee of our deferred compensation plans.

See accompanying notes to condensed consolidated financial statements.
5

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS
(unaudited)



1. GENERAL


Interim Financial Statements


The accompanying unaudited Condensed Consolidated Condensed Financial Statements include the accounts of Ryder System, Inc. (Ryder) and all entities in which Ryder has a controlling voting interest (subsidiaries) and variable interest entities (VIEs)(VIE) required to be consolidated in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP). The accompanying unaudited Condensed Consolidated Condensed Financial Statements have been prepared in accordance with the accounting policies described in our 20162019 Annual Report on Form 10-K and should be read in conjunction with the Consolidated Financial Statements and notes thereto. The year-end condensed balance sheet data was derived from audited financial statements, but does not include all disclosures required by U.S. GAAP. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair statement have been included and the disclosures herein are adequate. The operating results for interim periods are unaudited and are not necessarily indicative of the results that can be expected for a full year.


The coronavirus (COVID-19) pandemic has negatively impacted several areas of our businesses, including lower demand for commercial rental and declines in volumes in our used vehicle sales, which we also expect to impact pricing (refer to Note 5, "Revenue Earning Equipment," for additional information), in our Fleet Management Solutions (FMS) business segment; deterioration in Supply Chain Solutions (SCS) volumes, primarily due to production shut downs in the automotive industry; sales growth opportunities in all of our businesses; and higher bad debt expenses related to increased concerns around customers' ability to pay invoices. With respect to our ChoiceLease product line, our customers have signed long-term lease contracts and, therefore, we do not expect our revenue and cash flows to be materially affected provided our customers remain solvent and continue to make their payments. We have attempted to mitigate the adverse impacts from the pandemic through cost reduction measures and reduction in capital expenditures.


Depending on the extent and duration of the pandemic, it may have a further impact on our significant judgments and estimates, including those related to goodwill and other asset impairments, residual values and other depreciation assumptions, deferred income taxes and annual effective tax rates, variable revenue considerations, the valuation of our pension plans, and allowance for credit losses.

Significant Accounting Policies

Our significant accounting policies are detailed in "Note 1: Summary of Significant Accounting Policies" within Item 8 of our Annual Report on Form 10-K for the year ended December 31, 2019.


2. RECENT ACCOUNTING PRONOUNCEMENTS


Derivatives and HedgingReference Rate Reform


In August 2017,March 2020, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) No. 2017-12, Derivatives2020-04, Reference Rate Reform (Topic 848). This update provides optional expedients for applying generally accepted accounting principles to contracts, hedging relationships, and Hedging (Topic 815), which simplifies and clarifiesother transactions that reference LIBOR or another reference rate expected to be discontinued at the accounting and disclosure for hedging activities by more closely aligning the resultsend of cash flow and fair value hedge accounting with the risk management activities2021 because of an entity.reference rate reform. The amendments in this update areis effective for annual periods, and interim periods within those annual periods, beginning afterall entities as of March 12, 2020 through December 15, 2018, with early adoption permitted.31, 2022. We do not expect this standard to have anare currently evaluating the impact on our consolidated financial position, results of operations, orand cash flows.


Share-Based CompensationIncome Taxes


In May 2017,December 2019, the FASB issued ASU No. 2017-09, Compensation - Stock Compensation2019-12, Simplifying the Accounting for Income Taxes (Topic 718): Scope740). This pronouncement enhances and simplifies various aspects of Modification Accounting, which clarifies when changesincome tax accounting guidance. Among other things, the amendment removes the year-to-date loss limitations in interim-period tax accounting and requires entities to reflect the terms or conditionseffect of a share-based payment award must be accounted for as modifications.an enacted change in tax laws in the interim period that includes the enactment date of the new legislation. The amendments in this update arestandard is effective for annual periods,fiscal years beginning after December 15, 2020, and interim periods within those annual periods, beginning after December 15, 2017,fiscal years, with early adoption permitted. We will adopt the standard as of January 1, 2018, on a prospective basis. We do not expecthave early adopted this standard to have an impact on our consolidated financial position, results of operations or cash flows.

Employee Benefits Plans

In March 2017, the FASB issued ASU No. 2017-07, Compensation-Retirement Benefits (Topic 715), Improving the Presentation of Net Periodic Pension Cost and Net Periodic Postretirement Benefit Cost, which requires an employer to report the service cost componentupdate in the same line item or items as other compensation costs arising from services rendered by the pertinent employees during the period. The other components of net benefit cost are required to be presented in the income statement separately from the service cost component and outside a subtotal of income from operations. The standard is effective January 1, 2018, with early adoption as of January 1, 2017 permitted. We adopted the standard during the first quarter of 20172020, under the modified retrospective basis and recorded the other components of net benefit cost within "Non-operating pension costs" in the Consolidated Condensed Statements of Earnings for both the current and prior year periods.
RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



Intangibles - Goodwill and Other
In January 2017, the FASB issued ASU No. 2017-04, Simplifying the Test for Goodwill Impairment (Topic 350), which requires an entity to perform a one-step quantitative impairment test, whereby a goodwill impairment loss will be measured as the excess of a reporting unit’s carrying amount over its fair value (not to exceed the total goodwill allocated to that reporting unit). It eliminates the current two-step goodwill impairment test, under which a goodwill impairment loss is measured by comparing the implied fair value of a reporting unit’s goodwill with the carrying amount of that goodwill. The standard is effective January 1, 2020, with early adoption as of January 1, 2017 permitted. We adopted the standard during the first quarter of 2017prospective transition approaches, and it did not have an impact on our consolidated financial position, results of operations or cash flows.

Statement of Cash Flows

In August 2016, the FASB issued ASU No. 2016-15, Statement of Cash Flows (Topic 230), which clarifies how companies present and classify certain cash receipts and cash payments in the statement of cash flows. In November 2016, the FASB issued additional guidance related to the statement of cash flows, which requires companies to explain the change during the period in the total of cash, cash equivalents, and restricted cash or restricted cash equivalents. The standard is effective January 1, 2018, with early adoption permitted. We will adopt the standard as of January 1, 2018, on a retrospective basis. We do not expect this standard to have a material impact on the presentation of our consolidated cash flows.

Leases

In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842), which sets out the principles for the recognition, measurement, presentation and disclosure of leases. The standard requires lessees to classify leases as either finance or operating leases. This classification will determine whether the related expense will be recognized based on asset amortization and interest on the obligation or on a straight-line basis over the term of the lease. A lessee is also required to record a right-of-use asset and a lease liability for all leases with a term of greater than 12 months regardless of their classification. Leases with a term of 12 months or less will be accounted for similar to existing guidance for operating leases. We do not expect the lessee requirements to have a material impact on our consolidated financial position, results of operations, or cash flows.

The new standard continues to require lessors to separate the lease component from the non-lease component; however, it provides clarification on the scope of non-lease components (e.g., maintenance services). The new standard also provides more guidance on how to identify and separate the components. The lease component will be accounted for using an approach that is substantially equivalent to existing guidance for sales-type leases, direct financing leases and operating leases. The non-lease component will be accounted for in accordance with the revenue recognition guidance in ASU No. 2014-09. The adoption of the new lease standard will primarily impact our ChoiceLease product line, which includes a vehicle lease as well as maintenance and other services related to the vehicle. We will generally continue to recognize revenue for the lease portion of the product line on a straight-line basis. Revenue from maintenance services will be recognized at the time the maintenance services are performed, which will generally require the deferral of some portion of the customer's lease payments when received, as maintenance services are not performed evenly over the life of a ChoiceLease contract. We will adopt the standard effective January 1, 2019, using the modified retrospective transition method. Upon adoption, we will record a cumulative-effect adjustment to recognize deferred revenue related to the maintenance services on the opening balance sheet for 2017 and restate all prior periods presented (2017 and 2018). We expect the cumulative-effect adjustment will have a significant impact on our consolidated financial position. We continue to evaluate the impact of adoption of this standard on our results of operations. We do not expect the adoption of this standard to have an impact on our cash flows.

6
Revenue Recognition

In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606), which together with related, subsequently issued guidance, requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. In June 2017, the FASB provided further clarification on the interaction of the transition provisions of the new revenue standard and the new lease standard. We will adopt the revenue standard on January 1, 2018, using the full retrospective transition method.




RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)





Cloud Computing Arrangements


ThisIn August 2018, the FASB issued ASU No. 2018-15, Intangibles - Goodwill and Other - Internal Use Software (Topic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract, which addresses a customer’s accounting for implementation costs incurred in a cloud computing arrangement (CCA) that is a service contract. The new standard will primarily impact lease revenue from our ChoiceLease product line, specificallyaligns the non-lease component (primarily maintenance services). However, basedaccounting for costs incurred to implement a CCA that is a service arrangement with the guidance on the FASB's clarification guidance issued in June 2017, on the interaction of the transition provisions ofcapitalizing costs associated with developing or obtaining internal-use software. The standard is effective for fiscal years beginning after December 15, 2019. We adopted the new revenue standard and the new lease standard, we will continue to apply the existing lease accounting guidance to our lease revenue upon adoption of the revenue standardprospectively on January 1, 20182020 and will adopt the new revenue standard for the maintenance and other services components of our ChoiceLease product line effective January 1, 2019.

With respect to other revenue sources, we continue to assess the impact of the following: (1) timing of recognition of variable consideration; (2) principal versus agent considerations; and (3) accounting for costs to obtain and fulfill contracts. We doit did not expect the adoption of this standard as it relates to other revenue sources to have a material impact on our consolidated financial position, results of operations, orand cash flows.

Measurement of Credit Losses on Financial Instruments

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326). The new standard modifies the measurement of expected credit losses of certain financial instruments, including accounts receivable (excluding those related to operating leases) and net investments in sales-type leases. Among other things, these amendments require the measurement of all expected credit losses for financial assets held at the reporting date based on historical experience, current conditions, and reasonable and supportable forecasts. The standard is effective for fiscal years beginning after December 15, 2019. The standard requires a cumulative-effect adjustment to the statement of financial position as of the beginning of the first reporting period in which the guidance is effective. Periods prior to the adoption date that are presented for comparative purposes are not adjusted. We adopted this new standard as of January 1, 2020 and it did not have a material impact on our consolidated financial position, results of operations, and cash flows.




3. ACQUISITIONSREVENUE


On September 29, 2017, we completedLease & related maintenance and rental revenues included non-lease revenue from maintenance services of $240 million and $239 million for the acquisitionthree months ended March 31, 2020 and 2019, respectively.

Disaggregation of Dallas Service Center, Inc., an independent truck repair facility,Revenue

The following tables disaggregate our revenue recognized by primary geographical market by our FMS, SCS and DTS reportable business segments, as well as by industry for a purchase price of approximately $8.0 million, net of cash acquired, which includes $0.8 million in contingent considerationSCS. Refer to be paid toNote 19, "Segment Reporting," for the seller provided certain conditions are met.


4. REVENUE EARNING EQUIPMENT

 September 30, 2017 December 31, 2016
 Cost 
Accumulated
Depreciation
 
Net  Book
Value(1)
 Cost 
Accumulated
Depreciation
 
Net  Book
Value(1)
 (In thousands)
Held for use: 
ChoiceLease$9,799,028
 (3,284,267) 6,514,761
 $9,486,977
 (3,031,937) 6,455,040
Commercial rental2,599,043
 (973,126) 1,625,917
 2,499,010
 (935,346) 1,563,664
Held for sale417,771
 (309,132) 108,639
 494,355
 (365,337) 129,018
Total$12,815,842
 (4,566,525) 8,249,317
 $12,480,342
 (4,332,620) 8,147,722
 ————————————
(1)Revenue earning equipment, net includes vehicles acquired under capital leases of $29 million, less accumulated depreciation of $14 million, at September 30, 2017, and $43 million, less accumulated depreciation of $22 million, at December 31, 2016.

We lease revenue earning equipment to customers for periods typically ranging from three to seven years for trucks and tractors and up to ten years for trailers. The majority of our leases are classified as operating leases. However, somedisaggregation of our revenue earning equipment leases are classified as direct financing leases and, to a lesser extent, sales-type leases. As of September 30, 2017 and December 31, 2016, the net investment in direct financing and sales-type leases was $439 million and $409 million, respectively. Our direct financing lease customers operate in a wide variety of industries, and we have no significant customer concentrations in any one industry. We assess credit risk for all of our customers including those who lease equipment under direct financing leases prior to signing a ChoiceLease contract. For those customers who are designated as high risk, we typically require security deposits to be paid in advance in order to mitigate our credit risk. Additionally, our receivables are collateralized by the vehicles, which further mitigates our credit risk.major products/service line.


As of September 30, 2017 and December 31, 2016, the amount of direct financing lease receivables past due was not significant, and there were no impaired receivables. Accordingly, we do not believe there is a material risk of default with respect to the direct financing lease receivables.Primary Geographical Markets
Three months ended March 31, 2020
FMSSCSDTSEliminationsTotal
(In thousands)
United States$1,197,521  $522,525  $334,888  $(137,295) $1,917,639  
Canada70,765  53,552  —  (4,971) 119,346  
Europe71,951  —  —  —  71,951  
Mexico—  52,370  —  —  52,370  
Total Revenues$1,340,237  $628,447  $334,888  $(142,266) $2,161,306  

7

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



Three months ended March 31, 2019
FMSSCSDTSEliminationsTotal
(In thousands)
United States$1,198,943  $529,393  $349,621  $(151,163) $1,926,794  
Canada74,014  49,708  —  (5,401) 118,321  
Europe78,642  —  —  —  78,642  
Mexico—  53,277  —  —  53,277  
Singapore—  3,293  —  —  3,293  
Total Revenues$1,351,599  $635,671  $349,621  $(156,564) $2,180,327  
Industry

Our SCS business segment includes revenue from the below industries:
Three months ended March 31,
20202019
(In thousands)
Automotive$249,925  $253,679  
Technology and healthcare91,133  113,668  
Consumer package goods and retail229,932  217,098  
Industrial and other57,457  51,226  
Total SCS Revenues$628,447  $635,671  

Contract Balances

We record a receivable related to revenue recognized when we have an unconditional right to invoice. Refer to Note 4 for further information regarding our receivables.

Contract liabilities primarily relate to payments received in advance of performance under the contract. Changes in contract liabilities are due to our performance under the contract. Deferred revenue related to the maintenance services component of our ChoiceLease product line was $590 million and $587 million as of March 31, 2020 and December 31, 2019, respectively. Revenue recognized during the three months ended March 31, 2020 and March 31, 2019 was $59 million and $58 million, respectively, for the amounts recorded as deferred revenue at the beginning of each year. In addition, we deferred consideration of $67 million and $57 million during the three months ended March 31, 2020 and March 31, 2019, respectively, which was received in advance of performance resulting in an increase in deferred revenue.

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”). Contracted not recognized revenue includes deferred revenue and amounts for full service ChoiceLease maintenance revenue that will be recognized as revenue in future periods as we provide maintenance services to our customers. Contracted not recognized revenue excludes variable consideration as it is not included in the transaction price consideration allocated at contract inception. Contracted not recognized revenue was $2.9 billion as of March 31, 2020. As practical expedients, we do not disclose information about remaining performance obligations that are part of a contract that has an original expected duration of one year or less, and we do not disclose information about remaining performance obligations when we have the right to invoice the customer and the revenue recognized corresponds directly with the value to the customer of our performance completed to date.

8

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

Costs to Obtain and Fulfill a Contract

We capitalize incremental sales commissions paid as a result of obtaining ChoiceLease, SCS and DTS service contracts as contract costs. Capitalized sales commissions were $101 million and $105 million as of March 31, 2020 and December 31, 2019, respectively. Capitalized sales commissions include initial direct costs of our leases of $53 million and $55 million as of March 31, 2020 and December 31, 2019, respectively, related to incremental sales commissions paid to our sales force as a result of obtaining ChoiceLease contracts. Capitalized sales commissions are presented in “Sales-type leases and other assets” in our Condensed Consolidated Balance Sheets. For both the three months ended March 31, 2020 and 2019, sales commission expense was $11 million.


4. RECEIVABLES, NET
March 31, 2020December 31, 2019
(In thousands)
Trade$1,039,932  $1,060,298  
Sales-type leases140,440  135,353  
Other, primarily warranty and insurance63,009  55,600  
1,243,381  1,251,251  
Allowance for credit losses and other(40,562) (22,761) 
Total$1,202,819  $1,228,490  

On January 1, 2020, we adopted the new accounting guidance related to the allowance for credit losses on our trade receivables and sales-type leases. As a result of the adoption, we increased our allowance for credit allowances and reduced retained earnings by an immaterial amount as of January 1, 2020. We maintain an allowance for credit losses and an allowance for billing adjustments related to certain discounts and other customer concessions. Estimates are updated regularly based on our review of historical loss rates, as well as current and expected events of our business segments, current collection trends and billing adjustments processed. Accounts are charged against the allowance when determined to be uncollectible.

When a business relationship with a customer is initiated, we evaluate collectibility from the customer and it is continuously monitored as services are provided. We have a credit rating system based on internally developed standards and ratings provided by third parties. Our credit rating system, along with monitoring for delinquent payments, allows us to make decisions as to whether collectibility is probable at the on-set of the relationship and subsequently as we offer services. Factors considered during this process include historical payment trends, industry risks, liquidity of the customer, years in business, and judgments, liens or bankruptcies. Payment terms vary by contract type, although terms generally include a requirement of payment within 30 to 90 days. When collectibility is not considered probable (typically when a customer is 120 days past due), revenue is not recognized until it is determined that the customer has the ability and intent to pay. Bad debt expense, which is recorded in selling, general and administrative expenses, was $19 million for the three months ended March 31, 2020, including impacts related to COVID-19. We continue to actively monitor the impact of the recent COVID-19 pandemic on expected credit losses.


9

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

5. REVENUE EARNING EQUIPMENT, NET

 March 31, 2020December 31, 2019
 CostAccumulated
Depreciation
Net  Book
Value (1)
CostAccumulated
Depreciation
Net  Book
Value (1)
 (In thousands)
Held for use:
ChoiceLease$12,031,414  $(4,173,629) $7,857,785  $12,223,179  $(4,125,342) $8,097,837  
Commercial rental2,986,622  (1,000,206) 1,986,416  3,200,403  (1,049,850) 2,150,553  
Held for sale927,277  (737,862) 189,415  748,435  (569,161) 179,274  
Total$15,945,313  $(5,911,697) $10,033,616  $16,172,017  $(5,744,353) $10,427,664  
 ————————————
(1)Revenue earning equipment, net includes vehicles under finance leases of $12 million, less accumulated depreciation of $8 million, as of March 31, 2020, and $12 million, less accumulated depreciation of $8 million, as of December 31, 2019.


Revenue earning equipment held for sale is stated at the lower of carrying amount or fair value less costs to sell. Losses on vehicles held for sale for which carrying values exceeded fair value, which we refer to as "valuation adjustments," are recognized at the time they arrive at our used truck sales centers and are presented within “Used vehicle sales, net” in the Condensed Consolidated Condensed Statements of Earnings. For revenue earning equipment held for sale, we stratify our fleet by vehicle type (trucks, tractors and trailers), weight class, age and other relevant characteristics and create classes of similar assets for analysis purposes. For a certain population of our revenue earning equipment held for sale, fair value was determined based upon recent market prices obtained from our own sales experience for sales of each class of similar assets and vehicle condition. TheseExpected declines in market prices were also considered when valuing the vehicles held for sale.

In the first quarter of 2020, we revised our residual value estimates for vehicles that are expected to be sold in the near-term (mid-2021) and recorded valuation adjustments on our vehicles held for sale were classified within Level 3due to the expected negative impacts of the fair value hierarchy.COVID-19 pandemic on pricing and volume of used vehicle sales. We now expect lower used vehicle pricing in the second half of 2020 due to lower demand rather than our previous expectations of a modest increase during that time. As a result of these changes in estimated residual values, we recorded additional accelerated depreciation of $27 million and valuation adjustments of $21 million, which negatively impacted our FMS business segment results.


The following table presents our assets held for sale that are measured at fair value on a nonrecurring basis and considered a Level 3 fair value measurement:
  
Total Losses (2)
Total Losses (2)
September 30, Three months ended September 30, Nine months ended September 30, Three months ended March 31,
2017 2016 2017 2016 2017 2016March 31, 2020December 31, 201920202019
(In thousands) (In thousands)
Assets held for sale:           Assets held for sale:
Revenue earning equipment (1):
           
Revenue earning equipment (1):
Trucks$14,081
 17,091
 $6,215
 2,528
 $22,942
 6,842
Trucks$46,129  $39,009  $11,062  $11,546  
Tractors15,448
 61,480
 1,127
 7,985
 18,444
 22,073
Tractors85,302  73,359  8,453  4,968  
Trailers2,279
 2,563
 1,871
 1,152
 5,044
 2,589
Trailers3,251  2,206  1,993  180  
Total assets at fair valueTotal assets at fair value$134,682  $114,574  $21,508  $16,694  
           
Total assets at fair value$31,808
 81,134
 $9,213
 11,665
 $46,430
 31,504
 ————————————
(1)Assets held for sale in the above table only include the portion of revenue earning equipment held for sale where net book values exceeded fair values and fair value adjustments were recorded. The net book value of assets held for sale which were less than fair value was $77 million and $76 million as of September 30, 2017 and 2016, respectively.
(2)Total losses represent fair value adjustments for all vehicles reclassified to held for sale throughout the period for which fair value was less than net book value.

(1)Assets held for sale in the table above only include the portion of revenue earning equipment held for sale where net book values exceeded fair values and fair value valuation adjustments were recorded. The net book value of assets held for sale that were less than fair value was $55 million and $65 million as of March 31, 2020 and December 31, 2019, respectively.

(2)Total losses represent fair value valuation adjustments for all vehicles reclassified to held for sale throughout the period for which fair value was less than net book value.
For the three and nine months ended September 30, 2017 and 2016, the components of gains on used vehicles, net were as follows:
10
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
Gains on vehicle sales, net$(11,940) (13,538) $(34,615) (64,506)
Losses from fair value adjustments9,213
 11,665
 46,430
 31,504
Used vehicle sales, net$(2,727) (1,873) $11,815
 (33,002)

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



The components of used vehicle sales, net were as follows:
5. ACCRUED EXPENSES
 Three months ended March 31,
20202019
(In thousands)
Losses (gains) on vehicle sales, net$(824) $(8,477) 
Losses from valuation adjustments21,508  16,694  
Used vehicle sales, net$20,684  $8,217  


6. GOODWILL AND OTHER LIABILITIESINTANGIBLE ASSETS


The carrying amount of goodwill attributable to each reportable business segment with changes therein was as follows:
FMSSCSDTSTotal
(In thousands)
Balance at December 31, 2019$243,702  $190,515  $40,808  $475,025  
Foreign currency translation adjustments(398) (448) —  (846) 
Balance at March 31, 2020$243,304  $190,067  $40,808  $474,179  

We assess goodwill for impairment on October 1st of each year or more often if deemed necessary. In the first quarter of 2020, we performed an interim impairment test of our FMS North America reporting unit (“FMS NA”) as a result of the decline in market conditions and our updated outlook as a result of the impact of COVID-19. Our valuation of fair value for FMS NA was determined based on a discounted future cash flow model (income approach) and the application of current market multiples for comparable publicly-traded companies (market approach). Based on our analysis, we determined that FMS NA goodwill was not impaired as of March 31, 2020. The estimated fair value of the FMS NA reporting unit exceeded its carrying value by approximately 5% as of March 31, 2020.

Given this level of fair value, in the event the financial performance of FMS NA does not meet our expectations in the future; we experience future prolonged market downturns, including in the used vehicle market or continued declines in our stock price; negative trends from the COVID-19 pandemic continue; or there are other negative revisions to key assumptions, we may be required to perform additional impairment analyses and could be required to recognize a non-cash goodwill impairment charge. As of March 31, 2020, there was $243 million of goodwill recorded related to FMS NA.

11
 September 30, 2017 December 31, 2016
 
Accrued
Expenses
 
Non-Current
Liabilities
 Total 
Accrued
Expenses
 
Non-Current
Liabilities
 Total
 (In thousands)
Salaries and wages$100,273
 
 100,273
 $90,913
 
 90,913
Deferred compensation3,990
 54,595
 58,585
 2,992
 46,541
 49,533
Pension benefits3,842
 462,935
 466,777
 3,796
 451,940
 455,736
Other postretirement benefits1,520
 19,163
 20,683
 1,506
 19,459
 20,965
Other employee benefits22,678
 2,958
 25,636
 29,358
 5,854
 35,212
Insurance obligations (1)
133,855
 261,244
 395,099
 127,470
 234,336
 361,806
Asset retirement obligations6,595
 19,810
 26,405
 5,828
 20,143
 25,971
Operating taxes99,086
 
 99,086
 92,150
 
 92,150
Income taxes2,570
 24,623
 27,193
 4,197
 23,174
 27,371
Interest26,066
 
 26,066
 27,277
 
 27,277
Customer deposits66,302
 4,089
 70,391
 61,225
 4,569
 65,794
Deferred revenue14,997
 
 14,997
 14,064
 
 14,064
Other47,397
 22,654
 70,051
 46,413
 11,549
 57,962
Total$529,171
 872,071
 1,401,242
 $507,189
 817,565
 1,324,754
————————————
(1)Insurance obligations are primarily comprised of self-insured claim liabilities.

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



The following table includes the carrying value of our intangible assets attributable to each reportable business segment (in thousands):
6. DEBT
March 31, 2020
FMSSCSDTSCSSTotal
Indefinite lived intangible assets - Trade name$—  $—  $—  $8,731  $8,731  
Finite lived intangible assets:
Customer relationship intangibles56,050  49,518  7,582  —  113,150  
Other intangibles, primarily trade name1,636  731  —  —  2,367  
57,686  50,249  7,582  8,731  124,248  
Accumulated amortization(49,970) (21,222) (4,383) —  (75,575) 
Total$7,716  $29,027  $3,199  $8,731  $48,673  
December 31, 2019
FMSSCSDTSCSSTotal
Indefinite lived intangible assets - Trade name$—  $—  $—  $8,731  $8,731  
Finite lived intangible assets:
Customer relationship intangibles56,050  49,518  7,582  —  113,150  
Other intangibles, primarily trade name1,636  731  —  —  2,367  
57,686  50,249  7,582  8,731  124,248  
Accumulated amortization(49,031) (20,047) (4,265) —  (73,343) 
Total$8,655  $30,202  $3,317  $8,731  $50,905  


12
 
Weighted-Average
Interest Rate
      
 September 30,
2017
 December 31,
2016
 Maturities September 30,
2017
 December 31,
2016
       (In thousands)
Short-term debt and current portion of long-term debt:         
Short-term debt1.57% 1.07% 
 $59,410
 177,629
Current portion of long-term debt      84,532
 613,781
Total short-term debt and current portion of long-term debt     143,942
 791,410
Long-term debt:         
U.S. commercial paper (1)
1.44% 0.87% 2020 468,540
 342,480
Global revolving credit facility3.20% 2.06% 2020 7,596
 4,703
Unsecured U.S. notes — Medium-term notes (1)
2.69% 2.67% 2017-2025 4,013,602
 4,113,421
Unsecured U.S. obligations2.52% 2.19% 2018 50,000
 50,000
Unsecured foreign obligations1.50% 1.55% 2017-2020 229,030
 232,092
Asset-backed U.S. obligations (2)
1.85% 1.80% 2017-2024 516,009
 459,876
Capital lease obligations3.45% 3.17% 2017-2023 21,859
 24,184
Total before fair market value adjustment      5,306,636
 5,226,756
Fair market value adjustment on notes subject to hedging (3)
     (2,058) 1,110
Debt issuance costs      (14,762) (14,221)
       5,289,816
 5,213,645
Current portion of long-term debt      (84,532) (613,781)
Long-term debt      5,205,284
 4,599,864
Total debt      $5,349,226
 5,391,274

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

7. ACCRUED EXPENSES AND OTHER LIABILITIES

 March 31, 2020December 31, 2019
 Accrued
Expenses
Non-Current
Liabilities
TotalAccrued
Expenses
Non-Current
Liabilities
Total
 (In thousands)
Salaries and wages$95,604  $—  $95,604  $126,119  $—  $126,119  
Deferred compensation3,791  57,654  61,445  6,436  65,006  71,442  
Pension benefits3,829  411,684  415,513  3,863  413,829  417,692  
Other postretirement benefits1,464  19,624  21,088  1,478  20,187  21,665  
Other employee benefits6,629  —  6,629  21,577  —  21,577  
Insurance obligations (1)
165,245  308,631  473,876  163,763  285,838  449,601  
Operating taxes116,514  —  116,514  116,003  —  116,003  
Income taxes7,590  17,972  25,562  2,873  17,484  20,357  
Interest45,224  —  45,224  46,032  —  46,032  
Deposits, mainly from customers78,033  3,250  81,283  82,573  3,065  85,638  
Operating lease liabilities70,314  157,581  227,895  72,285  151,361  223,646  
Deferred revenue (2)
162,946  443,590  606,536  165,205  438,482  603,687  
Restructuring liabilities (3)
5,012  —  5,012  6,765  —  6,765  
Other58,062  52,298  110,360  61,105  46,751  107,856  
Total$820,257  $1,472,284  $2,292,541  $876,077  $1,442,003  $2,318,080  
————————————
(1)Amounts are net of unamortized original issue discounts of $7 million at September 30, 2017 and December 31, 2016.
(2)Asset-backed U.S. obligations are related to financing transactions backed by a portion of our revenue earning equipment.
(3)The notional amount of the executed interest rate swaps designated as fair value hedges was $825 million at September 30, 2017 and December 31, 2016, respectively.

(1)Insurance obligations are primarily comprised of self-insured claim liabilities.
(2)Deferred revenue is primarily related to the non-lease maintenance services component of our ChoiceLease product line.
(3)The reduction in restructuring liabilities from December 31, 2019 principally represents cash payments for employee termination costs. The majority of the balance remaining in restructuring liabilities is expected to be paid by the end of 2020.



8. INCOME TAXES
Effective Tax Rate

Our effective income tax rate from continuing operations for the first quarter of 2020 was a benefit of 4.0% as compared to an expense of 32.7% in the first quarter of 2019. In the first quarter of 2020, the tax rate was impacted by the reduction in earnings due to accelerated depreciation charges and the COVID-19 economic effects. Additionally, we recorded a valuation allowance of $13 million on the net deferred tax assets of our U.K. operations on a discrete basis.


13

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

9. LEASES
Leases as Lessor

The components of lease income were as follows:
Three months ended March 31,
 20202019
 (In thousands)
Operating leases
Lease income related to ChoiceLease$399,588  $360,309  
Lease income related to commercial rental (1)
195,695  219,171  
Sales type leases
     Interest income related to net investment in leases$11,644  $11,456  
Variable lease income excluding commercial rental (1)
$65,507  $55,439  
————————————
(1)Lease income related to commercial rental includes both fixed and variable lease income. Variable lease income is approximately 15% to 25% of total commercial rental income based on management's internal estimates.

The components of net investment in sales-type leases were as follows:
March 31, 2020December 31, 2019
 (In thousands)
Net investment in the lease — lease payment receivable$568,911  $553,076  
Net investment in the lease — unguaranteed residual value in assets42,920  44,952  
611,831  598,028  
Estimated loss allowance (1)
(3,591) (673) 
Total (2)
$608,240  $597,355  
————————————
(1)Amount as of March 31, 2020 reflects an immaterial cumulative-effect adjustment in connection with the adoption of the new credit loss standard (refer to Note 2 for further information).
(2)Net investment in the sales-type lease are included in "Receivables, net" and "Sales-type leases and other assets" in the Condensed Consolidated Balance Sheets.


14

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

10. DEBT
 Weighted Average Interest Rate  
 March 31, 2020MaturitiesMarch 31,
2020
December 31,
2019
   (In thousands)
Debt:
U.S. commercial paper (1)
2.05%2023$713,464  $511,486  
Canadian commercial paper (1)
1.72%202333,409  136,199  
Trade receivables program1.46%2021300,000  —  
Global revolving credit facility2.70%2023234,565  8,104  
Unsecured U.S. notes — Medium-term notes (1)(2)
3.19%2020-20265,570,822  5,965,064  
Unsecured U.S. obligations3.41%2024200,000  200,000  
Unsecured foreign obligations2.36%2020-2024310,634  270,719  
Asset-backed U.S. obligations (3)
2.50%2020-2026784,632  807,374  
Finance lease obligations and other2020-207350,584  51,717  
8,198,110  7,950,663  
Debt issuance costs(23,740) (25,875) 
Total debt8,174,370  7,924,788  
Short-term debt and current portion of long-term debt(853,527) (1,154,564) 
Long-term debt$7,320,843  $6,770,224  
————————————
(1)Amounts are net of unamortized original issue discounts of $5 million and $6 million as of March 31, 2020 and December 31, 2019, respectively.
(2)Amounts are inclusive of the fair market values of our hedging instruments on our notes of assets of $6 million as of March 31, 2020. The fair market values of our hedging instruments were not material as of December 31, 2019. The notional amount of the executed interest rate swaps designated as fair value hedges was $375 million and $525 million as of March 31, 2020 and December 31, 2019, respectively.
(3)Asset-backed U.S. obligations are related to financing transactions backed by a portion of our revenue earning equipment.

The following table includes our proceeds from borrowings and repayment of debt for the three months ended March 31, 2020.

Debt ProceedsDebt Repayments
(in thousands)(in thousands)
Trade receivables program$300,000  2.65% Medium-term notes (due March 2020)$400,000  
Unsecured foreign term loans (1.71% due February 2021 and 1.89% due February 2023)177,926  Unsecured foreign term loans (1.71% due March 2020 and 1.89% due March 2020)177,926  
Canada term loans (2.94% due February 2021 and 2.99% due February 2022)60,132  Asset-backed U.S. obligations27,252  
Canada term loan (3.44% due February 2023)18,791  Canada term loan, finance lease obligations, and other repayments22,523  
Total debt proceeds$556,849  Total debt repaid$627,701  

We maintain a $1.2$1.4 billion global revolving credit facility with a syndicate of twelve12 lending institutions, led by Bank of America N.A., Bank of Tokyo-Mitsubishi UFJ, Ltd., BNP Paribas, Mizuho Corporate Bank, Ltd., Royal Bank of Canada, Lloyds Bank Plc, U.S. Bank National Association and Wells Fargo Bank, N.A. The facility expireswhich matures in January 2020.September 2023. The agreement provides for annual facility fees whichthat range from 7.5 basis points to 2520 basis points based on Ryder'sour long-term credit ratings. The annual facility fee is currently 10 basis points as of March 31, 2020, which applies to the total facility size of $1.2$1.4 billion.

The credit facility is primarily used primarily to finance working capital, but can also be used to issue up to $75 million in letters of credit (there were no0 letters of credit outstanding against the facility at September 30, 2017)March 31, 2020). At our option, the interest rate on borrowings under the credit facility is based on LIBOR, prime, federal funds or local equivalent rates. The credit facility contains no provisions limiting its availability in the event of a material adverse change to Ryder’sour business operations; however, the credit facility does contain standard representations and warranties, events of default, cross-default provisions and certain affirmative and negative covenants. As of March 31, 2020, there was $419 million available under the credit facility.


15

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

In order to maintain availability of funding, we must maintain a ratio of debt to consolidated net worth of less than or equal to 300%. Net worth, as defined in the credit facility, represents shareholders' equity excluding any accumulated other comprehensive income or loss associated with our pension and other postretirement plans. TheAs of March 31, 2020, the ratio at September 30, 2017, was 192%242%. At September 30, 2017, there was $664 million available under the credit facility.

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



Our global revolving credit facility enables us to refinance short-term obligations on a long-term basis. Short-term commercial paper obligations not expected to require the use of working capital are classified as long-term obligations, as we have both the intent and ability to refinance on a long-term basis. In addition,As of March 31, 2020, we have reflected all maturities within the next twelve months in the current portion of long-term debt even though we may refinance these obligations on a long-term basis and have the ability to do so under our revolving credit facility. As of December 31, 2019, we classified $227 million of short-term commercial paper, $400 million of the current portion of long-term debt and $201 million of short-term debt as long-term debt as we had the intent and ability to refinance the current portion of certainthese long-term debt on a long-term basis. At September 30, 2017,

In April 2020, we classified $469issued $400 million of short-term commercial paper and $50 million of the current portion of long-term debt as long-term debt. At December 31, 2016, we classified $342 million of short-term commercial paper and $350 million of the current portion of long-term debt as long-term debt.

In August 2017, we issued $300 million of unsecured 4.625% medium-term notes maturing in September 2022. In February 2017, we issued $300June 2025 and executed a $400 million ofsenior floating-rate unsecured medium-term notes maturing in March 2022.364-day term loan. The proceeds fromof these notes were used to pay off maturing debtenhance our liquidity position and for working capital and other general corporate purposes. If these notes are downgraded below investment grade following, or as a result of, a change in control, the note holders can require us to repurchase all or a portion of the notes at a purchase price equal to 101% of principal value plus accrued and unpaid interest.


In June 2017, we received $98 million from financing transactions backed by a portion of our revenue earning equipment. The proceeds from these transactions were used for general corporate purposes. We have provided end of term guarantees for the residual value of the revenue earning equipment in these transactions. The transaction proceeds, along with the end of term residual value guarantees, have been included within "asset-backed U.S. obligations" in the preceding table.

We have a trade receivables purchase and sale program, pursuant to which we sell certain of our domestic trade accounts receivable to a bankruptcy remote, consolidated subsidiary of Ryder, that in turn sells, on a revolving basis, an ownership interest in certain of these accounts receivable to a committed purchaser. The subsidiary is considered a VIE and is consolidated based on our control of the entity’s activities. We use this program to provide additional liquidity to fund our operations, particularly when it is cost effective to do so. The costs under the program may vary based on changes in interest rates. TheIn February 2020, we increased the amount of available proceeds that may be received underfrom our trade receivables purchase and sale program to $300 million expiring in June 2020. In April, we extended the program are limited to $175 million. The program was renewed in October 2017. If no event occurs which causes early termination, the 364-day program will expire on October 22, 2018. The program contains provisions restricting its availability in the event of a material adverse change to our business operations or the collectibilitymaturity of the collateralized receivables. Sales oftrade receivables under this program are accounted for as secured borrowings based on our continuing involvement in the transferred assets. No amounts were outstanding under the program at September 30, 2017 or December 31, 2016.to April 2021.


At September 30, 2017 and December 31, 2016, weWe had letters of credit and surety bonds outstanding totaling $357of $453 million as of both March 31, 2020 and $354 million, respectively,December 31, 2019, which primarily guarantee the payment of insurance claims.


The fair value of total debt (excluding capital lease and asset-backed U.S. obligations) at September 30, 2017was approximately $7 billion as of both March 31, 2020 and December 31, 2016 was approximately $4.89 billion and $4.97 billion, respectively.2019. For publicly-traded debt, estimates of fair value were based on market prices. For other debt, fair value was estimated based on a model-driven approach using rates currently available to us for debt with similar terms and remaining maturities. The fair value measurements of our publicly-traded debt and other debt were classified within Level 2 of the fair value hierarchy. The carrying amounts reported in the Condensed Consolidated Condensed Balance Sheets for “Cash and cash equivalents,” “Receivables, net” and “Accounts payable” approximate fair value because of the immediate or short-term maturities of these financial instruments.

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)


7. DERIVATIVES

From time to time, we enter into interest rate derivative contracts to manage our fixed and variable interest rate exposure and to better align the repricing of debt instruments to that of our portfolio of assets. We assess the risk that changes in interest rates will have either on the fair value of debt obligations or on the amount of future interest payments by monitoring changes in interest rate exposures and by evaluating hedging opportunities. We regularly monitor interest rate risk attributable to both our outstanding and forecasted debt obligations as well as any offsetting hedge positions. This risk management process involves the use of analytical techniques, including cash flow sensitivity analyses, to estimate the expected impact of changes in interest rates on our future cash flows.
As of September 30, 2017, we had interest rate swaps outstanding, which are designated as fair value hedges for certain debt obligations, with a total notional value of $825 million and maturities through 2022. Interest rate swaps are measured at fair value on a recurring basis using Level 2 fair value inputs. The fair value amounts of the interest rate swaps are recorded in "Direct financing leases and other assets" and "Other non-current liabilities" in our Consolidated Condensed Balance Sheets. As of September 30, 2017, these amounts are not material to our consolidated financial position or results of operations and have not changed significantly from the amounts reported at December 31, 2016. Changes in the fair value of our interest rate swaps were offset by changes in the fair value of the hedged debt instruments. Accordingly, there was no ineffectiveness related to the interest rate swaps.


8.11. SHARE REPURCHASE PROGRAMS


In December 2015, our Board of Directors authorizedWe maintain a share repurchase program intended to mitigate the dilutive impact of shares issued under our employee stock plans (the program).  Underplans. In December 2019, our Board of Directors authorized management to have the program, management is authorizedability to repurchase (i) up to 1.5 million shares of common stock, the sum of which will not exceed the number of shares issued to employees under Ryder'sour employee stock plans from December 1, 20152019 to December 9, 2017, plus (ii) 0.5 million shares issued to employees that were not repurchased under Ryder's previous share repurchase program.  The program limits aggregate share repurchases to no more than 2 million shares of Ryder common stock.11, 2021. Share repurchases of common stock are made periodically in open-market transactions and are subject to market conditions, legal requirements, and other factors. Management may establish prearranged written plans for Ryder under Rule 10b5-1 of the Securities Exchange Act of 1934 as part of the program, which allow for share repurchases during Ryder’sour quarterly blackout periods as set forth in the trading plan.


During the ninethree months ended September 30, 2017March 31, 2020 and September 30, 2016,March 31, 2019, we repurchased approximately 933,000303,000 shares for $65.9$12 million and 380,000226,000 shares for $25.7$14 million, respectively. The 2019 share repurchase program has been put on hold temporarily due to the impact of COVID-19.



16

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)





9.12. ACCUMULATED OTHER COMPREHENSIVE LOSS


The following summary sets forth the components of accumulated other comprehensive loss, net of tax:
Currency
Translation
Adjustments and Other
Net Actuarial
Loss (1)
 Prior Service Cost (1)
Accumulated
Other
Comprehensive
Loss
 (In thousands)
December 31, 2019$(169,032) $(656,313) $(11,146) $(836,491) 
Amortization—  6,013  153  6,166  
Other current period change(84,620) —  —  (84,620) 
March 31, 2020$(253,652) $(650,300) $(10,993) $(914,945) 
  
Currency
Translation
Adjustments and Other
 
Net Actuarial
Loss (1)
 
Prior Service (Cost)/
Credit (1)
 
Accumulated
Other
Comprehensive
Loss
  (In thousands)
December 31, 2016 $(206,610) (620,292) (7,130) (834,032)
Amortization 
 15,252
 165
 15,417
Other current period change 70,991
 810
 
 71,801
September 30, 2017 $(135,619) (604,230) (6,965) (746,814)


Currency
Translation
Adjustments and Other
Net Actuarial
Loss (1)
 Prior Service Cost (1)
Accumulated
Other
Comprehensive
Loss
 
Currency
Translation
Adjustments and Other
 
Net Actuarial
Loss (1)
 
Prior Service
Credit (1)
 
Accumulated
Other
Comprehensive
Loss
(In thousands)
December 31, 2018December 31, 2018$(199,713) $(700,384) $(11,537) $(911,634) 
AmortizationAmortization—  5,307  147  5,454  
 (In thousands)
December 31, 2015 $(136,020) (576,993) 278
 (712,735)
Amortization 
 14,052
 134
 14,186
Other current period change (37,874) (5,495) (5,527) (48,896)Other current period change15,762  —  —  15,762  
September 30, 2016 $(173,894) (568,436) (5,115) (747,445)
March 31, 2019March 31, 2019$(183,951) $(695,077) $(11,390) $(890,418) 
_______________________ 
(1)These amounts are included in the computation of net pension expense. See Note 12, "Employee Benefit Plans," for further information.

(1)These amounts are included in the computation of net pension expense. See Note 15, "Employee Benefit Plans," for additional information.


The loss from currency translation adjustments and other in the three months ended March 31, 2020 of approximately $85 million primarily consists of currency translation adjustments of $75 million due to the weakening of the British Pound and Canadian Dollar against the U.S. Dollar. The gain from currency translation adjustments in the ninethree months ended September 30, 2017March 31, 2019 of $71.0$16 million was primarily due to the strengthening of the British Pound and the Canadian Dollar against the U.S. Dollar. The loss from currency translation adjustments in the nine months ended September 30, 2016 of $37.9 million was due to the weakening of the British Pound against the U.S. Dollar, partially offset by the strengthening of the Canadian Dollar against the U.S. Dollar.





17

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



10.13. EARNINGS PER SHARE


The following table presents the calculation of basic and diluted earnings (loss) per common share from continuing operations:
 Three months ended March 31,
20202019
 (In thousands, except per share amounts)
Earnings (loss) per share — Basic:
Earnings (loss) from continuing operations$(109,129) $45,890  
Less: Distributed and undistributed earnings allocated to unvested stock(118) (177) 
Earnings (loss) from continuing operations available to common shareholders — Basic$(109,247) $45,713  
Weighted average common shares outstanding — Basic52,284  52,418  
Earnings (loss) from continuing operations per common share — Basic$(2.09) $0.87  
Earnings (loss) per share — Diluted:
Earnings (loss) from continuing operations$(109,129) $45,890  
Less: Distributed and undistributed earnings allocated to unvested stock(118) (177) 
Earnings (loss) from continuing operations available to common shareholders — Diluted$(109,247) $45,713  
Weighted average common shares outstanding — Basic52,284  52,418  
Effect of dilutive equity awards—  223  
Weighted average common shares outstanding — Diluted52,284  52,641  
Earnings (loss) from continuing operations per common share — Diluted$(2.09) $0.87  
Anti-dilutive equity awards not included above3,134  1,682  


 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands, except per share amounts)
Earnings per share — Basic:       
Earnings from continuing operations$58,913
 85,138
 $148,535
 215,365
Less: Earnings allocated to unvested stock(222) (261) (536) (674)
Earnings from continuing operations available to common shareholders — Basic$58,691
 84,877
 $147,999
 214,691
        
Weighted average common shares outstanding — Basic52,405
 52,953
 52,671
 53,029
        
Earnings from continuing operations per common share — Basic$1.12
 1.60
 $2.81
 4.05
        
Earnings per share — Diluted:       
Earnings from continuing operations$58,913
 85,138
 $148,535
 215,365
Less: Earnings allocated to unvested stock(222) (260) (536) (672)
Earnings from continuing operations available to common shareholders — Diluted$58,691
 84,878
 $147,999
 214,693
        
Weighted average common shares outstanding — Basic52,405
 52,953
 52,671
 53,029
Effect of dilutive equity awards371
 338
 356
 315
Weighted average common shares outstanding — Diluted52,776
 53,291
 53,027
 53,344
        
Earnings from continuing operations per common share — Diluted$1.11
 1.59
 $2.79
 4.02
        
Anti-dilutive equity awards not included above843
 653
 889
 836
RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)


11.14. SHARE-BASED COMPENSATION PLANS

Share-based incentive awards are provided to employees under the terms of various share-based compensation plans (collectively, the “Plans”). The Plans are administered by the Compensation Committee of the Board of Directors and principally include at-the-money stock options, unvested stock and cash awards. Unvested stock awards include grants of market-based, performance-based and time-vested restricted stock rights. Under the terms of our Plans, dividends are not paid unless the stock award vests. Upon vesting, the amount of the dividends paid is equal to the aggregate dividends declared on common shares during the period from the grant date of the award until the date the shares underlying the award are delivered.


The following table provides information on share-based compensation expense and income tax benefits recognized during the periods:
 Three months ended March 31,
 20202019
 (In thousands)
Stock option and stock purchase plans$1,357  $1,819  
Unvested stock awards1,734  5,580  
Share-based compensation expense3,091  7,399  
Income tax benefit(178) (1,160) 
Share-based compensation expense, net of tax$2,913  $6,239  
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
Stock option and stock purchase plans$1,953
 1,633
 $5,811
 5,410
Unvested stock2,618
 2,237
 8,823
 8,460
Share-based compensation expense4,571
 3,870

14,634

13,870
Income tax benefit(1,608) (1,321) (5,090) (4,691)
Share-based compensation expense, net of tax$2,963
 2,549

$9,544

9,179


The following table is a summary of compensation expense recognized for market-based cash awards in addition to the share-based compensation expense reported in the previous table:
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
Cash awards$124
 119
 $245
 447

Total unrecognized pre-tax compensation expenseexpense related to all share-based compensation arrangements at September 30, 2017March 31, 2020 was $23.3$66 million and is expected to be recognized over a weighted-average period of 1.9 years.2.4 years.


18

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

The following table is a summary of the awards granted under the Plans during the periods presented:
Three months ended March 31,
2020
Shares GrantedWeighted-Average
Fair Market Value
(Shares in thousands)
Performance-based restricted stock rights292$37.47  
Time-vested restricted stock rights55738.45  
Total849$38.11  

Performance-based restricted stock awards (PBRSRs) include a performance-based vesting condition. PBRSRs are awarded based on various revenue, return-based and cash flow performance targets and a majority of PBRSRs include a total shareholder return (TSR) modifier. The fair values of the PBRSRs that include a TSR modifier are estimated using a lattice-based option-pricing valuation model that incorporates a Monte-Carlo simulation. The fair value of PBRSRs that do not include a TSR modifier is determined and fixed on the grant date based on our stock price on the date of grant. Share-based compensation expense is recognized on a straight-line basis over the vesting period, based upon the probability that the performance target will be met.

Restricted stock awards are unvested stock rights that are granted to employees and entitle the holder to shares of common stock as the award vests. Time-vested restricted stock rights typically vest ratably over three years regardless of company performance. The fair value of the time-vested awards is determined and fixed based on our stock price on the date of grant.


19
 Nine months ended September 30,
 2017 2016
 (Shares in thousands)
Stock options465
 513
Market-based restricted stock rights46
 34
Performance-based restricted stock rights79
 45
Time-vested restricted stock rights110
 129
Total700

721


RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



12.15. EMPLOYEE BENEFIT PLANS


Components of net pension expense were as follows:
Three months ended September 30, Nine months ended September 30,Three months ended March 31,
2017 2016 2017 2016 20202019
(In thousands) (In thousands)
Pension Benefits       Pension Benefits
Company-administered plans:       Company-administered plans:
Service cost$3,165
 2,660
 $9,431
 9,065
Service cost$3,213  $3,032  
Interest cost21,609
 22,754
 64,524
 72,086
Interest cost17,532  21,469  
Expected return on plan assets(22,822) (22,601) (68,012) (68,353)Expected return on plan assets(24,263) (22,676) 
Amortization of:       Amortization of:
Net actuarial loss8,336
 7,324
 24,863
 23,889
Net actuarial loss7,715  7,610  
Prior service cost133
 320
 399
 3,060
Prior service cost187  179  
10,421
 10,457
 31,205
 39,747
4,384  9,614  
Union-administered plans7,873
 2,493
 12,996
 7,221
Union-administered plans2,779  2,457  
Net pension expense$18,294
 12,950
 $44,201
 46,968
Net pension expense$7,163  $12,071  
       
Company-administered plans:       Company-administered plans:
U.S.$10,929
 10,952
 $32,787
 41,389
U.S.$6,778  $11,473  
Non-U.S.(508) (495) (1,582) (1,642)Non-U.S.(2,394) (1,859) 
10,421
 10,457
 31,205
 39,747
4,384  9,614  
Union-administered plans7,873
 2,493
 12,996
 7,221
Union-administered plans2,779  2,457  
Net pension expense$18,294
 12,950
 $44,201
 46,968
Net pension expense$7,163  $12,071  
       


Non-operating pension costs include the amortization of net actuarial loss and prior service cost, interest cost and expected return on plan assets components of pension and postretirement benefit costs, as well as any significant charges for settlements or curtailments if recognized. During the ninethree months ended September 30, 2017,March 31, 2020, we contributed $10.6$1 million to our pension plans. In 2017,2020, the expected total contributions to our pension plans are approximately $22$37 million. We also maintain other postretirement benefit plans that are not reflected in the above table.table above. The amount of postretirement benefit expense was not material for the three or nine months ended September 30, 2017.March 31, 2020 and 2019.


During the third quarter of 2017, we recorded an estimated pension settlement charge of $5.5 million for the exit from a U.S. multi-employer pension plan. This charge was recorded within “Selling, general, and administrative expenses” in our Consolidated Condensed Statement of Earnings and is included in the Union-administered plans expense.

20
During the second quarter of 2016, we determined that certain pension benefit improvements made in 2009 had not been fully reflected in our projected benefit obligation. Because the amounts were not material to our consolidated financial statements in any individual period, and the cumulative amount was not material to 2016 results, we recognized a one-time, non-cash charge of $7.7 million in "Selling, general and administrative expenses" and a $12.8 million pre-tax increase to “Accumulated other comprehensive loss” in our second quarter 2016 consolidated condensed financial statements to correctly state the pension benefit obligation and account for these 2009 benefit improvements.






RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)





13.16. OTHER ITEMS IMPACTING COMPARABILITY


Our primary measure of segment performance as shown in Note 16,19, "Segment Reporting," excludes certain items we do not believe are representative of the ongoing operations of the segment. Excluding these items from our segment measure of performance allows for better year over year comparison:
 Three months ended March 31,
 20202019
 (In thousands)
Restructuring and other, net$11,263  $2,588  
ERP implementation costs10,326  3,590  
Total other items impacting comparability$21,589  $6,178  
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
Pension settlement charge (1)
$5,454
 
 $5,454
 
Fees related to cost-savings program4,255
 
 4,255
 
Operating tax adjustment
 
 2,205
 
Restructuring
 
 (2,574) 
Pension-related adjustments (1)

 
 
 7,650
Restructuring and other items, net$9,709
 
 $9,340
 7,650
_______________
(1)Refer to Note 12, Employee Benefit Plans for additional information.


During the thirdthree months ended March 31, 2020 and 2019, other items impacting comparability included:

Restructuring and other, net — For the three months ended March 31, 2020, this primarily included expenses related to restructuring activities undertaken in late 2019 and professional fees related to the pursuit of a commercial claim, as well as net losses related to our ChoiceLease insurance liability program which was discontinued in January 2020. The exit of this program is estimated to be completed in the second quarter of 2017, we incurred charges of $4.3 million2021. For the three months ended March 31, 2019, this primarily related to consulting fees associated with a cost-savings program. These items were reflected within “Selling, general and administrative expenses” in our Consolidated Condensed Statement of Earnings.

During the first quarter of 2017, we determined that certain operating tax expenses related to prior periods had not been recognized in prior period earnings. We recorded a one-time charge of $2.2 million within “Selling, general and administrative expenses” in our Consolidated Condensed Statement of Earnings as the impact of the adjustment was not material to our consolidated condensed financial statements in any individual prior period, and the cumulative amount was not material to the first quarter 2017 results.

During the second quarter of 2017, we realized restructuring credits of $2.6 millioncost saving initiatives, professional fees related to the gains on salepursuit of certain UK facilitiesa commercial claim, and income from our Singapore operations that were closed as partshut down in 2019.

ERP implementation costs — Related to charges with the implementation of prior year restructuring activities. These items were reflected within "Miscellaneous income, net" in our Consolidated Condensed Statement of Earnings.an Enterprise Resource Planning (ERP) system.




14.17.  OTHER MATTERS


We are a party to various claims, complaints and proceedings arising in the ordinary course of our continuing business operations including, but not limited to, those relating to commercial and employment claims, environmental matters, risk management matters (e.g., vehicle liability, workers’ compensation, etc.) and administrative assessments primarily associated with operating taxes. We have established loss provisions for matters in which losses are probable and can be reasonably estimated. We believe that the resolution of these claims, complaints and legal proceedings will not have a material effect on our condensed consolidated condensed financial statements.


Our estimates regarding potential losses and materiality are based on our judgment and assessment of the claims utilizing currently available information. Although we will continue to reassess our reserves and estimates based on future developments, our objective assessment of the legal merits of such claims may not always be predictive of the outcome and actual results may vary from our current estimates.



21

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)



15.18. SUPPLEMENTAL CASH FLOW INFORMATION


Supplemental cash flow information was as follows:
Three months ended March 31,
 20202019
 (In thousands)
Interest paid$60,566  $52,490  
Income taxes paid5,096  3,611  
Right-of-use assets obtained in exchange for lease obligations:
Finance leases3,744  2,026  
Operating leases23,877  16,605  
March 31, 2020December 31, 2019
(In thousands)
Capital expenditures acquired but not yet paid$144,538  $185,264  


 Nine months ended September 30,
 2017 2016
 (In thousands)
Interest paid$99,889
 100,903
Income taxes paid10,596
 12,250
Changes in accounts payable related to purchases of revenue earning equipment(63,184) (107,177)
Operating and revenue earning equipment acquired under capital leases6,209
 947


16.19. SEGMENT REPORTING

Ryder is a global leader in transportation and supply chain management solutions. Our operating segments are aggregated into reportable business segments based upon similar economic characteristics, products, services, customers and delivery methods. We report our financial performance in threebased on 3 business segments: (1) Fleet Management Solutions (FMS),FMS, which provides full service leasing and leasing with flexible maintenance options, commercial rental, and contract or transactional maintenance services of trucks, tractors and trailers to customers principally in the U.S., Canada and the U.K.; (2) Dedicated Transportation Solutions (DTS),SCS, which provides vehicles and drivers as part of a dedicated transportation solution in the U.S.; and (3) Supply Chain Solutions (SCS), which provides comprehensive supply chainintegrated logistics solutions, including distribution, management, dedicated transportation and transportationprofessional services in North AmericaAmerica; and Asia.(3) DTS, which provides turnkey transportation solutions in the U.S. that includes dedicated vehicles, drivers and engineering, and administrative support. Dedicated transportation services provided as part of an operationally integrated, multi-service, supply chain solution to SCS customers are primarily reported in the SCS business segment.


Our primary measurement of segment financial performance, defined as segment “Earnings Before Tax” (EBT) from continuing operations before taxes” (EBT), includes an allocation of Central Support Services (CSS) and excludes non-operating pension costs and restructuring andcertain other items net, as discussed in Note 13,16, "Other Items Impacting Comparability." CSS represents those costs incurred to support all business segments, including finance and procurement, corporate services, human resources, finance, corporate services,information technology, public affairs, information technology, health and safety, legal, marketing and corporate communications. The objective of the EBT measurement is to provide clarity on the profitability of each business segment and, ultimately, to hold leadership of each segment accountable for their allocated share of CSS costs. Certain costs are considered to be overhead not attributable to any segment and remain unallocated in CSS. Included among the unallocated overhead remaining within CSS, are theincluding costs for investor relations, public affairs and certain executive compensation. CSS costs attributable to the business segments are predominantly allocated to FMS, DTSSCS and SCSDTS as follows:


Finance, corporate services, and health and safety — allocated to each segment based upon estimated and planned resource utilization for each segment;utilization;


Human resources individual costs within this category are allocated under various methods, including allocation based on estimated utilization and number of personnel supported for each segment;supported;


Information technology — principally allocated based upon utilization-related metrics such as number of users or minutes of CPU time. Customer-related project costs and expenses are allocated to the business segment responsible for the project; and


Other — represents legal and other centralized costs and expenses including certain share-based incentive compensation costs. Such expenses, ifExpenses, where allocated, to a segment, are based primarily on the number of personnel supported in each segment.supported.






RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)


Our FMS segment leases revenue earning equipment andas well as provides rental vehicles, fuel, maintenance and other ancillary services to the SCS and DTS and SCS segments. Inter-segment revenue and EBT are accounted for at rates similar to those executed with third parties. EBT related to inter-segment equipment and services billed to DTSSCS and SCSDTS customers (equipment contribution) are included in both FMS and the segment that served the customer and then eliminated upon consolidation (presented as “Eliminations"“Eliminations”).Inter-segment EBT allocated to SCS and DTS includes earnings related to equipment used in the table below).providing services to SCS and DTS customers.


The following tables set forth financial information for each of our segments and provide a reconciliation between segment EBT and earnings from continuing operations before income taxes for the three and nine months ended September 30, 2017 and 2016.
22

RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS — (Continued)
(unaudited)

Segment results are not necessarily indicative of the results of operations that would have occurred had each segment been an independent, stand-alone entity during the periods presented. Prior period SegmentWe do not record right-of-use assets or liabilities for our intercompany operating leases between FMS and SCS and DTS business segments.

The following table sets forth financial information for each of our segments and provide a reconciliation between segment EBT amounts and non-operatingearnings from continuing operations before income taxes.
Three months ended March 31,
20202019
(In thousands)
Revenue:
Fleet Management Solutions:
ChoiceLease$792,206  $740,059  
SelectCare136,146  135,779  
Commercial rental205,766  236,148  
Other23,426  23,227  
Fuel services revenue173,335  207,866  
ChoiceLease liability insurance revenue (1)
9,358  8,520  
Fleet Management Solutions1,340,237  1,351,599  
Supply Chain Solutions628,447  635,671  
Dedicated Transportation Solutions334,888  349,621  
Eliminations(142,266) (156,564) 
Total revenue$2,161,306  $2,180,327  
Earnings (Loss) Before Taxes:
Fleet Management Solutions$(114,574) $60,911  
Supply Chain Solutions31,025  32,317  
Dedicated Transportation Solutions12,180  17,412  
Eliminations(10,069) (17,302) 
(81,438) 93,338  
Unallocated Central Support Services(9,386) (12,547) 
Non-operating pension costs (2)
(1,221) (6,462) 
Other items impacting comparability, net (3)
(21,589) (6,178) 
Earnings (loss) from continuing operations before income taxes$(113,634) $68,151  
_______________ 
(1)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program is estimated to be completed in the second quarter of 2021. We have reclassed the revenues associated with this program from our ChoiceLease revenues for better comparability of our on-going operations as this is now consistent with management reporting.
(2)Non-operating pension costs have been reclassifiedinclude the amortization of net actuarial loss and prior service costs, interest cost and expected return on plan assets
components of pension and postretirement benefit costs and pension settlement charges if one has occurred.
(3)Refer to conform toNote 16, “Other Items Impacting Comparability,” for a discussion of items excluded from our primary measure of segment performance.


The following table sets forth the current period presentation. These reclassifications were immaterial to the financial statements taken as a whole.capital expenditures paid for each of our segments.
FMSSCSDTSCSSTotal
(In thousands)
Three months ended March 31, 2020
Capital expenditures paid$423,116  6,006  424  1,414  $430,960  
Three months ended March 31, 2019
Capital expenditures paid$1,006,129  12,756  343  7,483  $1,026,711  



23
 FMS DTS SCS Eliminations Total
 (In thousands)
For the three months ended September 30, 2017        
Revenue from external customers$1,080,191
 272,334
 496,004
 
 1,848,529
Inter-segment revenue115,607
 
 
 (115,607) 
Total revenue$1,195,798
 272,334
 496,004
 (115,607) 1,848,529
          
Segment EBT$100,693
 13,770
 22,052
 (14,464) 122,051
Unallocated CSS        (11,041)
     Non-operating pension costs 
        (6,958)
Restructuring and other items, net (1)
        (9,709)
Earnings from continuing operations before income taxes        $94,343
          
   Segment capital expenditures paid$431,093
 1,878
 16,705
 
 449,676
Unallocated CSS capital expenditures paid        7,917
Capital expenditures paid        $457,593
          
          
For the three months ended September 30, 2016        
Revenue from external customers$1,046,599
 260,921
 416,898
 
 1,724,418
Inter-segment revenue108,412
 
 
 (108,412) 
Total revenue$1,155,011
 260,921
 416,898
 (108,412) 1,724,418
          
Segment EBT$112,507
 17,584
 30,956
 (12,606) 148,441
Unallocated CSS        (9,275)
Non-operating pension costs        (7,468)
Earnings from continuing operations before income taxes        $131,698
          
  Segment capital expenditures paid$375,779
 1,060
 8,181
 
 385,020
Unallocated CSS capital expenditures paid        6,157
Capital expenditures paid        $391,177

————————————
(1)Refer to Note 13, Other Items Impacting Comparability for additional information.




RYDER SYSTEM, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED CONDENSED FINANCIAL STATEMENTS — (Continued)
(unaudited)


 FMS DTS SCS Eliminations Total
 (In thousands)
For the nine months ended September 30, 2017        
Revenue from external customers$3,148,809
 811,620
 1,429,477
 
 5,389,906
Inter-segment revenue343,038
 
 
 (343,038) 
Total revenue$3,491,847
 811,620
 1,429,477
 (343,038) 5,389,906
          
Segment EBT$220,973
 39,892
 75,359
 (38,053) 298,171
Unallocated CSS        (32,965)
     Non-operating pension costs        (20,875)
Restructuring and other items, net (1)
        (9,340)
Earnings from continuing operations before income taxes        $234,991
          
  Segment capital expenditures paid$1,255,789
 2,989
 34,839
 
 1,293,617
Unallocated CSS capital expenditures paid        19,228
Capital expenditures paid        $1,312,845
          
          
For the nine months ended September 30, 2016        
Revenue from external customers$3,086,144
 764,025
 1,207,665
 
 5,057,834
Inter-segment revenue318,308
 
 
 (318,308) 
Total revenue$3,404,452
 764,025
 1,207,665
 (318,308) 5,057,834
          
Segment EBT$306,554
 48,300
 79,105
 (37,116) 396,843
Unallocated CSS        (29,960)
Non-operating pension costs        (22,048)
Pension-related charge (2)

        (7,650)
Earnings from continuing operations before income taxes        $337,185
          
  Segment capital expenditures paid$1,438,104
 1,940
 52,643
 
 1,492,687
Unallocated CSS capital expenditures paid        18,672
Capital expenditures paid        $1,511,359
————————————
(1)Refer to Note 13, Other Items Impacting Comparability for additional information.
(2)During the second quarter of 2016, we determined that certain pension benefit improvements made in 2009 were not fully reflected in our projected benefit obligation. We recognized a charge of $7.7 million related to these benefit improvements.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS




OVERVIEW

The following Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A) should be read in conjunction with the unaudited Condensed Consolidated Condensed Financial Statements and notes thereto included under Item 1. In addition, reference should be made to our audited Consolidated Financial Statements and notes thereto and related Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the 20162019 Annual Report on Form 10-K.


OVERVIEW
Ryder System, Inc. (Ryder) is a global leader in transportation and supply chain management solutions. Our operating segments are aggregated into reportable business segments based upon similar economic characteristics, products, services, customers and delivery methods. We report our financial performance based on three business segments: (1) Fleet Management Solutions (FMS), which provides full service leasing and leasing with flexible maintenance options, commercial rental, and contract or transactional maintenance services of trucks, tractors and trailers to customers principally in the U.S., Canada and the U.K.; (2) Supply Chain Solutions (SCS), which provides integrated logistics solutions, including distribution, management, dedicated transportation and professional services in North America; and (3) Dedicated Transportation Solutions (DTS), which provides vehicles and drivers as part of a dedicatedturnkey transportation solutionsolutions in the U.S.; that includes dedicated vehicles, drivers and (3) Supply Chain Solutions (SCS), which provides comprehensive supply chain solutions including distributionengineering, and transportation services in North America and Asia.administrative support. Dedicated transportation services provided as part of an operationally integrated, multi-service, supply chain solution to SCS customers are primarily reported in the SCS business segment.


We operate in highly competitive markets. Our customers select us based on numerous factors including service quality, price, technology and service offerings. As an alternative to using our services, customers may choose to provide these services for themselves, or may choose to obtain similar or alternative services from other third-party vendors. Our customer base includes enterprises operating in a variety of industries including automotive, industrial, food and beverage service, consumer packaged goods (CPG), transportation and warehousing,logistics, automotive, retail and consumer goods, industrial, housing, technology, and healthcare, retail, housing, business and personal services,services.

Our results of operations and paperfinancial condition are influenced by a number of factors including, but not limited to: used vehicle sales; macroeconomic and publishing.other market conditions, including pricing and demand; customer contracting activity and retention; rental demand; maintenance costs; residual value estimates and other depreciation changes; currency exchange rate fluctuations; customer preferences; inflation; fuel and energy prices; general economic conditions; insurance costs; interest rates; labor costs; unemployment; tax rates; changes in accounting or regulatory requirements; and cybersecurity attacks. In 2020, our business has, and will continue, to be impacted by the coronavirus (COVID-19) pandemic. For a detailed discussion of its impact on our results and future considerations, refer to our "Consolidated Results" and "Operating Results by Business Segment" discussions below. In addition, for a detailed description of certain risk factors that impact our business, including those related to COVID-19, refer to “Item 1A-Risk Factors” and "Special Note Regarding Forward-Looking Statements" sections included in this Quarterly Report on Form 10-Q and in our 2019 Annual Report on Form 10-K.

In 2016, we expanded our full service lease product line to provide lease customers additional flexibility, choice and
control in fleet management, and we renamed this lease product line "ChoiceLease." Our ChoiceLease product line allows customers to select the level of maintenance they prefer in their leases, from full service or total bumper-to-bumper coverage to on demand or pay-as-you-go maintenance. We also combined our historical contract maintenance and our contract-related maintenance product offerings into a new product line "SelectCare." Our SelectCare product line allows customers to select the level of maintenance to keep their fleet running properly, as well as the option to choose where they want their service delivered. Beginning in 2017, FMS is using these new product names in its reporting.


This MD&A includes certain non-GAAP financial measures. Please referRefer to the “Non-GAAP Financial Measures” section of this MD&A for information on the non-GAAP measures included in the MD&A, reconciliations to the most comparable GAAP financial measure and the reasons why we believe each measure is useful to investors.



24

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)



Operating results were as follows:
 Three months ended March 31,2020/2019
 20202019Three Months
 (In thousands, except per share amounts)
Total revenue$2,161,306  $2,180,327  (1)%
Operating revenue (1)
1,771,247  1,750,487  1%
Earnings (loss) from continuing operations before income taxes (EBT)$(113,634) $68,151  NM
Comparable EBT (2)(3)
(90,824) 80,791  NM
Earnings (loss) from continuing operations (2)
(109,129) 45,890  NM
Comparable earnings (loss) from continuing operations (2)(3)
(72,104) 58,462  NM
Net earnings (loss) (2)
(109,613) 45,316  NM
Earnings (loss) per common share (EPS) — Diluted (2)
Continuing operations$(2.09) $0.87  NM
Comparable (3)
(1.38) 1.11  NM
Net earnings (loss)(2.10) 0.86  NM
 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three MonthsNine Months
 (In thousands, except per share amounts)   
Total revenue$1,848,529
 1,724,418
 $5,389,906
 5,057,834
    7 %   7 %
Operating revenue (1)
1,525,453
 1,468,293
 4,453,768
 4,324,019
    4 %   3 %



 

     

 



 

     

 
EBT$94,343
 131,698
 $234,991
 337,185
    (28)%   (30)%
Comparable EBT (2)
111,010
 139,141
 265,206
 366,858
    (20)%   (28)%
Earnings from continuing operations58,913
 85,138
 148,535
 215,365
    (31)%   (31)%
Comparable earnings from continuing operations (2)
70,820
 89,558
 168,079
 233,039
    (21)%   (28)%
Net earnings58,623
 84,752
 147,588
 214,296
    (31)%   (31)%


 
     

 


 
     

 
Earnings per common share (EPS) — Diluted
 
     

 
Continuing operations$1.11
 1.59
 $2.79
 4.02
    (30)%   (31)%
Comparable (2)
1.33
 1.67
 3.16
 4.35
    (20)%   (27)%
Net earnings1.11
 1.59
 2.77
 4.00
    (30)%   (31)%
  ————————————
(1)Non-GAAP financial measure. Refer to the“Non-GAAP Financial Measures” section of this MD&A for a reconciliation of total revenue to operating revenue and the reasons why management believes this measure is important to investors.
(2)Non-GAAP financial measures. Refer to the “Non-GAAP Financial Measures” section for a reconciliation of EBT, net earnings and earnings per diluted common share to the comparable measures and the reasons why management believes these measures are important to investors.

(1)Non-GAAP financial measure. Refer to the “Non-GAAP Financial Measures” section of this MD&A for a reconciliation of total revenue to operating revenue and the reasons why management believes this measure is important to investors.
(2)Includes higher depreciation expense of $80 million related to the change in estimated vehicle residual values in the third quarter of 2019, which impacted diluted EPS from continuing operations by $1.13, and approximately $70 million related to estimated impacts from the COVID-19 pandemic.
(3)Non-GAAP financial measures. Refer to the “Non-GAAP Financial Measures” section for a reconciliation of EBT, net earnings and earnings per diluted common share to the comparable measures and the reasons why management believes these measures are important to investors.
NM - Not meaningful

Total revenue decreased 1% and operating revenue (a non-GAAP measure excluding fuel, subcontracted transportation and subcontracted transportation)ChoiceLease liability insurance revenues) increased 7%1% in the first quarter of 2020. For three months ended March 31, 2020, operating revenue increased in the FMS and 4%, respectively,DTS business segments, which was partially offset by a decrease in the SCS business segment compared to the prior year period.

EBT decreased to a loss of ($114) million in the first quarter as compared to earnings of $68 million in the prior year period. The decrease was primarily due to higher depreciation expense related to the change in residual value estimates in the third quarter of 2017. For2019, estimated impacts from the nine months ended September 30, 2017, total revenueCOVID-19 pandemic of approximately $70 million, and operating revenue increased 7% and 3%, respectively. Total revenue in both periods increased due to higher operating revenue and increased subcontracted transportation passed through to customers, reflecting new business and higher volumes, as well as higher fuel costs passed through to customers. Operating revenue in both periods increased due to higher revenuea decline in the SCS business segment and higher contractual ChoiceLease revenue. Operating revenue growth was partially offset by lowerFMS commercial rental revenuebusiness. For more information on the higher depreciation expense related to the change in the nine months ended September 30, 2017.

EBT decreased 28%residual value estimates in the third quarter of 2017, reflecting2019, refer to “Critical Accounting Estimates — Depreciation and Residual Value Estimates” in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our 2019 Annual Report on Form 10-K.

The coronavirus (COVID-19) pandemic has negatively impacted several areas of our businesses, including lower year over year operating resultsdemand for commercial rental and declines in all segments, a $5.5 million estimated pension settlement chargevolumes in our used vehicle sales, which we also expect to impact pricing (refer to Note 5, "Revenue Earning Equipment," in our Condensed Consolidated Financial Statements for the exit from a U.S. multi-employer pension plan and $4.3 million related to consulting fees associated with a cost-savings program. In FMS, EBT decreasedadditional information), in the third quarter due to accelerated depreciation of $4 million on vehicles expected to be made available for sale through June 2018 and more normalized maintenance spending associated with vehicles being prepared for sale, as well as increased overhead spending,our Fleet Management Solutions (FMS) business segment; deterioration in Supply Chain Solutions (SCS) volumes, primarily due to production shut downs in the timingautomotive industry; sales growth opportunities in all of incentive compensationour businesses; and higher salesbad debt expenses related to increased concerns around customers' ability to pay invoices. With respect to our ChoiceLease product line, our customers have signed long-term lease contracts and, marketing expense. DTS EBT decreasedtherefore, we do not expect our revenue and cash flows to be materially affected provided our customers remain solvent and continue to make their payments. We have attempted to mitigate the adverse impacts from the pandemic through cost reduction measures and reduction in capital expenditures.

On March 27, 2020, the third quarter dueCoronavirus Aid, Relief, and Economic Security Act (CARES Act) was enacted in response to higher insurance premiums, higher maintenance costs onthe COVID-19 pandemic. The CARES Act, among other things, provides for an acceleration of alternative minimum tax credit refunds, the deferral of certain older model year vehiclesemployer payroll taxes and expands the availability of net operating loss usage. In addition, other governments in state, local and foreign jurisdictions in which we operate have also enacted certain relief measures. We are currently evaluating the impact of one less work day. SCS EBT decreased in the third quarter primarily dueCARES Act and these other measures but do not currently expect the provisions to the operating performance of two customer accounts, includinghave a particularly challenging start-up, and higher overhead spending, primarily for planned investments in information technology and sales. The netmaterial impact of hurricanes was neutral in the third quarter of 2017, as hurricane-related increases in commercial rental demand were offset by property losses.on our financial statements or liquidity position.


EBT decreased 30% in the nine months ended September 30, 2017, primarily reflecting lower used vehicle sales and commercial rental results, as well as accelerated depreciation of $21 million, a $5.5 million estimated pension settlement charge, $4.3 million related to consulting fees associated with a cost-savings program and a particularly challenging start-up during the third quarter in the SCS segment.
25

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)

Depending on the extent and duration of the pandemic, it may have a further impact on our significant judgments and estimates, including those related to goodwill and other asset impairments, residual values and other depreciation assumptions, deferred income taxes and annual effective tax rates, variable revenue considerations, the valuation of our pension plans, and allowance for credit losses.

26


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION

AND RESULTS OF OPERATIONS — (Continued)

CONSOLIDATED RESULTS


Lease & Related Maintenance and Rental
Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Lease & related maintenance and
rental revenues
$927,756  $899,559  3%
Cost of lease & related maintenance
and rental
818,292  664,289  23%
Gross margin$109,464  $235,270  (53)%
Gross margin %12 %26 %
 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Lease and rental revenues$823,197
 803,006
 $2,387,801
 2,369,147
    3 %    1 %
Cost of lease and rental588,626
 557,901
 1,745,777
 1,665,693
    6 %    5 %
Gross margin234,571
 245,105
 642,024
 703,454
    (4)%    (9)%
Gross margin %28% 31% 27% 30%    


Lease & related maintenance and rental revenues represent revenuerevenues from our ChoiceLease and commercial rental product offerings within our FMS business segment. Revenues increased 3% to $823$928 million in the thirdfirst quarter and 1% to $2.39 billion in the nine months ended September 30, 2017,of 2020 driven by growth in the ChoiceLease fleet and higher prices on replacement vehicles in the ChoiceLease product offering. In the nine months ended September 30, 2017, ChoiceLease revenue growth, was partially offset by lower commercial rental revenue reflecting lower demand.revenue.


Cost of lease & related maintenance and rental represents the direct costs related to lease & related maintenance and rental revenues. These costs consist of depreciation of revenue earning equipment, maintenance costs (primarily repair parts and labor), and other costs such as licenses, insurance and operating taxes. Cost of lease & related maintenance and rental excludes interest costs from vehicle financing.financing, which are reported within "Interest Expense" in our Condensed Consolidated Statements of Earnings. Cost of lease & related maintenance and rental increased 6%23% in the thirdfirst quarter and 5% in the nine months ended September 30, 2017, primarilyof 2020 due to higher depreciation and maintenance costs from a larger average lease fleet and normalized maintenance spending associated with vehicles being preparedexpense of $80 million related to changes in our vehicle residual value estimates for sale. During the nine months ended, cost ofour lease and commercial rental also increased due to higher maintenance costs on certain older model year vehicles. Cost of lease and rental was also impacted by accelerated depreciation on vehicles expected to be made available for sale through June 2018 of $4 million in the third quarter and $21 million in the nine months ended September 30, 2017. These increases were partially offset by lower depreciation on a smaller average rental fleet. Cost of lease and rental also increased $1 millionfleet in the third quarter of 2017 and $3 million2019. The increase in the ninethree months ended September 30, 2017, dueMarch 31, 2020 also reflected higher depreciation expense from the COVID-19 pandemic and a prior year benefit from a significant maintenance cost recovery item. Refer to changes in estimated residual values effective January 1, 2017.our FMS business segment operating results section below for further discussion on COVID-19 impacts.


LeaseDuring the first quarter of 2020, lease & related maintenance and rental gross margin decreased 4% in the third quarter53% and 9% in the nine months ended September 30, 2017. Lease and rental gross margin as a percentage of revenue decreased to 28% in the third quarter and to 27% in the nine months ended September 30, 2017. The decrease in gross margin dollars and as a percentage of revenue in the third quarter was due to accelerated depreciation on vehicles expected to be made available for sale through June 2018 and more normalized maintenance spending associated with vehicles being prepared for sale.12%. The decrease in gross margin dollars in the nine months ended September 30, 2017, was due to lower commercial rental demand, higher maintenance costs and accelerated depreciation. The decrease in gross margin dollars and as a percentage of revenue in the nine months ended September 30, 2017,first quarter was primarily due to higher maintenance costsdepreciation as a result of changes in our vehicle residual value estimates in the third quarter of 2019 and accelerated depreciation.COVID-19, as well as the impact from lower commercial rental revenue.


Services
Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Services revenue$1,112,188  $1,132,048  (2)%
Cost of services954,429  971,690  (2)%
Gross margin$157,759  $160,358  (2)%
Gross margin %14 %14 %

Three months ended September 30, Nine months ended September 30, Change 2017/2016

2017 2016 2017 2016 Three Months Nine Months

(Dollars in thousands) 

  
Services revenue$896,245
 801,004
 $2,619,139
 2,345,922
    12 %    12 %
Cost of services761,470
 658,793
 2,210,314
 1,936,636
    16 %    14 %
Gross margin134,775
 142,211
 408,825
 409,286
    (5)%  %
Gross margin %15% 18% 16% 17%    


Services revenue represents all the revenues associated with our SCS and DTS and SCSbusiness segments, as well as SelectCare and fleet support services associated with our FMS business segment. Services revenue increased 12%decreased 2% in the thirdfirst quarter primarily driven by a decrease in revenue in SCS due to newlost business in theand COVID-19 impacts. Refer to our SCS and DTS segments. Services revenue increased 12% in the nine months ended September 30, 2017, primarily due to new business and increased volumes in the SCS and DTS segments. Services revenue also benefited from higher fuel costs passed through to our customers in both the three and nine months ended September 30, 2017.segment operating results sections below for further discussion on COVID-19 impacts.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)





Cost of services represents the direct costs related to services revenue and is primarily comprised of salaries and employee-related costs, subcontracted transportation (purchased transportation from third parties), fuel, vehicle liability costs and maintenance costs. Cost of services increased 16%decreased 2% in the thirdfirst quarter and 14% in the nine months ended September 30, 2017, primarily due to higher volumes in SCS and SelectCare and higher fuellower costs in SCS and DTS. Cost of services also increased in both periods due to lost business, partially offset by higher overhead costs incurred during the start-up phase on certain new SCS contracts and higher vehicle maintenance costs on certain older model year vehicles in DTS.


ServicesDuring the first quarter of 2020, services gross margin decreased 5% in the third quarter of 20172% and remained unchanged in the nine months ended September 30, 2017. Services gross margin as a percentage of revenue decreased to 15%remained unchanged at 14%. Gross margin dollars reflects lower revenues in both DTS and SCS for the third quarter and to 16% in the ninethree months ended September 30, 2017. The decrease in gross margin dollars and as a percentage of revenue in the third quarter and nine months ended, reflects lower operating performance on certain SCS contracts, including a particularly challenging start-up during the third quarter, as well as increased maintenance costs on certain older model year vehicles in DTS.March 31, 2020.

27

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS — (Continued)

Fuel
Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Fuel services revenue$121,362  $148,720  (18)%
Cost of fuel services120,449  143,275  (16)%
Gross margin$913  $5,445  (83)%
Gross margin %%%

Three months ended September 30, Nine months ended September 30, Change 2017/2016

2017 2016 2017 2016 Three Months Nine Months

(Dollars in thousands) 

  
Fuel services revenue$129,087
 120,408
 $382,966
 342,765
    7%    12 %
Cost of fuel services124,562
 116,904
 372,016
 331,283
    7%    12 %
Gross margin4,525
 3,504
 10,950
 11,482
    29%    (5)%
Gross margin %4% 3% 3% 3%    


Fuel services revenue represents fuel services provided to our FMS customers. Fuel services revenue increased 7%decreased 18% in the thirdfirst quarter of 2017 and 12% in the nine months ended September 30, 2017, primarily due to higherreflecting lower fuel costs passed through to customers.customers and lower gallons sold.


Cost of fuel services includes the direct costs associated with providing our customers with fuel. These costs include fuel, salaries and employee-related costs of fuel island attendants and depreciation of our fueling facilities and equipment. Cost of fuel services increased 7%decreased 16% in the thirdfirst quarter and 12% in the nine months ended September 30, 2017, as a result of higherlower revenue and fuel costs.inventory adjustments.


Fuel services gross margin increased 29%decreased in the third quarter and decreased 5% in the nine months ended September 30, 2017.first quarter. Fuel services gross margin as a percentage of revenue increasedalso decreased to 4%1% in the third quarter and remained at 3% in the nine months ended September 30, 2017, compared to the same periods of 2016.first quarter. Fuel is largely a pass-through to customers for which we realize minimal changes in margin during periods of steady market fuel prices. However, fuel services margin is impacted by sudden increases or decreases in market fuel prices during a short period of time, as customer pricing for fuel is established based on trailing market fuel costs. Fuel services gross margin in the first quarter was impacted by these price change dynamics as fuel prices fluctuated during the period, as well as timing of certain fuel inventory adjustments.


Other Operating Expenses

Three months ended September 30, Nine months ended September 30, Change 2017/2016

2017 2016 2017 2016 Three Months Nine Months

(In thousands) 

  
Other operating expenses$28,445
 27,997
 $87,122
 85,944
 2% 1%
Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Other operating expenses$33,565  $33,626  —%


Other operating expenses include costs related to our owned and leased facilities within the FMS segment, such as facility depreciation, rent, purchased insurance, utilities and taxes. These facilities are utilized to provide maintenance to our ChoiceLease, commercial rental, and SelectCare customers. Other operating expenses increased slightly to $28.4 million in the third quarter and to $87.1remained flat at $34 million in the nine months ended September 30, 2017.first quarter.



Selling, General and Administrative Expenses
Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Selling, general and administrative expenses (SG&A)$224,119  $231,325  (3)%
Percentage of total revenue10 %11 %

SG&A expenses decreased 3% in the first quarter. The decrease in SG&A expenses primarily reflects lower compensation related charges and professional services fees partially offset by higher bad debt expense. SG&A expenses as a percentage of total revenue decreased to 10% the first quarter.

28

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


Non-Operating Pension Costs

Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Non-operating pension costs$1,221  $6,462  NM


Three months ended September 30, Nine months ended September 30, Change 2017/2016

2017 2016 2017 2016 Three Months Nine Months

(Dollars in thousands) 

  
Selling, general and administrative expenses (SG&A)$216,653
 191,337
 $620,041
 602,768
 13% 3%
Percentage of total revenue12% 11% 12% 12%    

SG&A expenses in the third quarter of 2017 increased 13% and as a percentage of total revenue increased to 12% driven by an estimated pension settlement charge for the exit from a U.S. multi-employer pension plan of $5.5 million during the quarter as well as higher compensation-related costs, professional fees, including consulting fees associated with a cost-savings program, and information technology costs. SG&A expenses in the nine months ended September 30, 2017, increased 3% primarily due to the estimated pension settlement charge, higher information technology costs and professional fees. SG&A expenses as a percentage of total revenue remained at 12% in the nine months ended September 30, 2017 compared to the same period in 2016.

 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Non-operating pension costs$6,958
 7,468
 20,875
 29,698
 (7)% (30)%


Non-operating pension costs includes the components of our net periodic benefit cost other than service cost. These components include interest cost, expected return on plan assets, amortization of actuarial loss and prior service cost.cost, as well as settlement or curtailment charges. Non-operating pension costs decreased $0.5$5 million in the thirdfirst quarter and $8.8 million in the nine months ended September 30, 2017, from the respective prior year periods. The year-to-date decrease is primarily due to favorable asset returns in 2019 and a one-time charge of $7.7 milliondecrease in the second quarter of 2016 to fully reflect pension benefit improvements made in 2009 in our pension benefit obligation.interest rates.


Losses on Used Vehicle Sales, Net

Three months ended September 30, Nine months ended September 30, Change 2017/2016

2017 2016 2017 2016 Three Months Nine Months

(Dollars in thousands) 
  
Used vehicle sales, net$2,727
 1,873
 $(11,815) 33,002
 46% (136)%
Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Losses on used vehicle sales, net$20,684  $8,217  NM


UsedLosses on used vehicle sales, net includes gains from sales of used vehicles, as well as the selling costs associated with used vehicles and write-downs of vehicles held for sale to fair market values. Usedvalues (referred to as "valuation adjustments"). Losses on used vehicle sales, net increased to a gain of $2.7$21 million in the thirdfirst quarter primarily due to higher valuation adjustments from lower expected sales prices as a result of 2017 and decreased to a loss of $11.8 milliondecrease in the nine months ended September 30, 2017. The quarterly increase isdemand driven by lower fair market value write-downs on vehicles held for sale, partially offset by lower tractor and truckthe COVID-19 pandemic. Average proceeds per unit resulting in lower gains on sales. For the nine months ended September 30, 2017, used vehicle sales results have been impacted primarily by a sharp drop in the first quarter decreased from the prior year reflecting higher sales volumes in the wholesale markets which generally has lower proceeds per unit and lower market value of tractors and trucks, which resulted in lower gains on sales and greater fair market value write-downs on vehicles held for sale. pricing.

The following table presents the used vehicle pricing changes for the threefirst quarter of 2020 compared with the prior year:
Proceeds per unit change 2020/2019
Three Months
Tractors(26)%
Trucks(6)%

Interest expense
 Three months ended March 31,Change 2020/2019
 20202019Three Months
 (In thousands)
Interest expense$62,566  $55,336  13%
Effective interest rate3.1 %3.2 %

Interest expense increased 13% in the first quarter reflecting higher average outstanding debt partially offset by a lower effective interest rate. The increase in average outstanding debt reflects higher vehicle capital spending in 2019 and nine months ended September 30, 2017.additional borrowings under our trade receivable program and global revolving credit facility in 2020. The lower effective interest rate in 2020 reflects the impact on variable rate debt during a lower interest rate environment.


29
 Proceeds per unit change 2017/2016
 Three Months Nine Months
    
Tractors(19)%
(17)%
Trucks(15)% (16)%

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Interest expense$34,854
 37,440
 $104,591
 112,597
 (7)% (7)%
Effective interest rate2.6% 2.7% 2.6% 2.7%    

Interest expense decreased 7% in the third quarter of 2017 and in the nine months ended September 30, 2017, reflecting lower average outstanding debt and a lower effective interest rate. The decrease in average outstanding debt reflects lower planned vehicle capital spending. The lower effective interest rate in 2017 reflects the replacement of higher interest rate debt with debt issuances at lower rates.

 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Miscellaneous income, net$4,655
 3,247
 $17,636
 10,968
 43% 61%
Miscellaneous income, net
 Three months ended March 31,Change 2020/2019
 20202019Three Months
 (In thousands)
Miscellaneous (income) loss, net$8,668  $(8,222) NM
Miscellaneous (income) loss, net consists of investment income on securities used to fund certain benefit plans, interest income,
gains from sales of operating property, foreign currency transaction gainsremeasurement and other non-operating items. The increaseMiscellaneous (income) loss, net was a loss of $9 million in the thirdfirst quarter as compared to income of $8 million in the prior year primarily reflecting a foreign currency transaction remeasurement losses in 2020 and nine months ended September 30, 2017 is driven by increasedhigher rabbi trust investment income gains on salesin 2019.

Restructuring and other items, net
 Three months ended March 31,Change 2020/2019
 20202019Three Months
 (In thousands)
Restructuring and other items, net$30,947  $6,178  NM

Restructuring and other items, net in 2020 included expenses related to our ChoiceLease insurance liability program which was discontinued in January 2020, the implementation of propertiesan Enterprise Resource Planning system, restructuring activities that began in late 2019. In 2019, the amount primarily included consulting fees related to cost saving initiatives, professional fees related to the pursuit of $0.6 milliona commercial claim, and income from our Singapore operations that shut down in 2019. Both years include professional fees related to the third quarter and $3.7 million in the nine months ended September 30, 2017, respectively, and recoveries from business interruption claimspursuit of $3.2 million in the nine months ended September 30, 2017.a commercial claim.

 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Provision for income taxes$35,430
 46,560
 $86,456
 121,820
 (24)% (29)%
Effective tax rate from continuing operations37.6% 35.4% 36.8% 36.1%    


Provision for income taxes decreased 24% in the third quarter
 Three months ended March 31,Change 2020/2019
 20202019Three Months
 (In thousands) 
Provision for (benefit from) income taxes$(4,505) $22,261  NM
Effective tax rate from continuing operations4.0 %32.7 %


We recorded a benefit of 2017 and 29% in the nine months ended September 30, 2017. The decrease in the provision$5 million for income taxes reflects lower taxable earnings, partially offset by a higher effectivein the first quarter as compared to an expense of $22 million in the prior period. The tax rate primarilywas impacted by the reduction of earnings due to accelerated depreciation charges and the COVID-19 economic effects. Additionally, a state$13 million valuation allowance was recorded against our U.K. deferred tax law change in the third quarter.assets on a discrete basis.



30


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




OPERATING RESULTS BY BUSINESS SEGMENT
 Three months ended March 31,Change 2020/2019
 20202019Three Months
 (In thousands) 
Total Revenue:
Fleet Management Solutions$1,340,237  $1,351,599  (1)%
Supply Chain Solutions628,447  635,671  (1)%
Dedicated Transportation Solutions334,888  349,621  (4)%
Eliminations(142,266) (156,564) 9%
Total$2,161,306  $2,180,327  (1)%
Operating Revenue: (1)
Fleet Management Solutions$1,157,544  $1,135,213  2%
Supply Chain Solutions467,311  477,089  (2)%
Dedicated Transportation Solutions236,685  235,620  —%
Eliminations(90,293) (97,435) 7%
Total$1,771,247  $1,750,487  1%
Earnings (Loss) Before Taxes:
Fleet Management Solutions$(114,574) $60,911  NM
Supply Chain Solutions31,025  32,317  (4)%
Dedicated Transportation Solutions12,180  17,412  (30)%
Eliminations(10,069) (17,302) 42%
(81,438) 93,338  NM
Unallocated Central Support Services(9,386) (12,547) 25%
Non-operating pension costs(1,221) (6,462) 81%
Other items impacting comparability, net (2)
(21,589) (6,178) NM
Earnings (loss) from continuing operations before
income taxes
$(113,634) $68,151  NM
 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Total Revenue:           
Fleet Management Solutions$1,195,798
 1,155,011
 $3,491,847
 3,404,452
   4 %   3 %
Dedicated Transportation Solutions272,334
 260,921
 811,620
 764,025
   4
   6
Supply Chain Solutions496,004

416,898
 1,429,477
 1,207,665
   19
   18
Eliminations(115,607)
(108,412) (343,038) (318,308)   7
   8
Total$1,848,529

1,724,418
 $5,389,906
 5,057,834
   7 %   7 %
Operating Revenue: (1)



    


 

Fleet Management Solutions$1,026,011

997,903
 $2,986,792
 2,955,465

  3 %   1 %
Dedicated Transportation Solutions197,917

196,648
 591,045
 581,213

  1
   2
Supply Chain Solutions376,429

345,453
 1,096,899
 999,427

  9
   10
Eliminations(74,904)
(71,711) (220,968) (212,086)
  4
   4
Total$1,525,453

1,468,293
 $4,453,768
 4,324,019

  4 %   3 %
EBT:          

Fleet Management Solutions$100,693

112,507
 $220,973
 306,554
   (11)%   (28)%
Dedicated Transportation Solutions13,770
 17,584
 39,892
 48,300
   (22)   (17)
Supply Chain Solutions22,052

30,956
 75,359
 79,105
   (29)   (5)
Eliminations(14,464)
(12,606) (38,053) (37,116)   15
   3
 122,051

148,441

298,171

396,843
   (18)   (25)
Unallocated Central Support Services(11,041)
(9,275) (32,965) (29,960)   19
   10
Non-operating pension costs(6,958)
(7,468) (20,875) (22,048)   (7)   (5)
Restructuring and other items, net(9,709)

 (9,340) (7,650) NM
 NM
Earnings from continuing operations before income taxes$94,343

131,698

$234,991

337,185
   (28)%   (30)%
 ————————————
(1)Non-GAAP financial measure. Refer to the “Non-GAAP Financial Measures” section of this MD&A for a reconciliation of total revenue to operating revenue, and segment total revenue to segment operating revenue for FMS, DTS and SCS, as well as the reasons why management believes these measures are important to investors.

NM - Not meaningful
(1)Non-GAAP financial measure. Refer to the “Non-GAAP Financial Measures” section of this MD&A for a reconciliation of total revenue to operating revenue and segment total revenue to segment operating revenue for FMS, SCS and DTS, as well as the reasons why management believes these measures are important to investors.
(2)Refer to Note 16, "Other Items Impacting Comparability," and below for a discussion of items excluded from our primary measure of segment performance.

As part of management’s evaluation of segment operating performance, we define the primary measurement of our segment financial performance as segment “Earnings Before Taxes” (EBT) from continuing operations before taxes” (EBT), which includes an allocation of Central Support Services (CSS), and excludes non-operating pension costs and restructuring andcertain other items netas discussed in Note 16, "Segment Reporting,"Other Items Impacting Comparability," in the Notes to Condensed Consolidated Condensed Financial Statements. CSS represents those costs incurred to support all business segments, including finance and procurement, corporate services, human resources, finance, corporate services andinformation technology, public affairs, information technology, health and safety, legal, marketing, and corporate communications.


The objective of the EBT measurement is to provide clarity on the profitability of each segment and, ultimately, to hold leadership of each business segment accountable for their allocated share of CSS costs. Segment results are not necessarily indicative of the results of operations that would have occurred had each segment been an independent, stand-alone entity during the periods presented. Certain costs are not attributable to any segment and remain unallocated in CSS, including costs for investor relations, public affairs and certain executive compensation. See Note 19, "Segment Reporting," in the Notes to Condensed Consolidated Financial Statements for a description of the methodology for allocating the remainder of CSS costs to the business segments.


Inter-segment
31

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS — (Continued)
Our FMS segment leases revenue earning equipment, as well as provides rental vehicles, fuel, maintenance and EBT are accounted for at rates similarother ancillary services to those executed with third parties.the SCS and DTS segments. EBT related to inter-segment equipment and services billed to DTSSCS and SCSDTS customers (equipment contribution) are included in both FMS and the segment that served the customer and then eliminated upon consolidation (presented as “Eliminations”).Inter-segment EBT allocated to SCS and DTS includes earnings related to equipment used in providing services to SCS and DTS customers.

The following table sets forth the benefits from equipment contribution included in EBT for our SCS and DTS business segments:
Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Equipment Contribution:
    Supply Chain Solutions$4,560  $7,642  (40)%
    Dedicated Transportation Solutions5,509  9,660  (43)%
Total (1)
$10,069  $17,302  (42)%
———————————
(1)Total amount is included in FMS EBT.

The decrease in SCS and DTS equipment contribution for the three months ended March 31, 2020 is primarily related to the impact of higher depreciation expense due to the change in estimate for residual values in the table above). Prior year amounts have been reclassifiedthird quarter of 2019 on vehicles used to conformprovide services to SCS and DTS customers.

Items excluded from our segment EBT measure and their classification within our Condensed Consolidated Statements of Earnings follow: 
 Three months ended March 31,
DescriptionClassification20202019
  (In thousands)
Restructuring and other, net (1)
Revenue and Restructuring and other items, net$(11,263) $(2,588) 
ERP implementation costs (1)
Restructuring and other items, net(10,326) (3,590) 
Other items impacting comparability, net(21,589) (6,178) 
Non-operating pension costsNon-operating pension costs(1,221) (6,462) 
$(22,810) $(12,640) 
———————————
(1)See Note 16, “Other Items Impacting Comparability,” in the current period presentation.Notes to Condensed Consolidated Financial Statements for additional information.




32

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




The following table sets forth equipment contribution included in EBT for our DTS and SCS segments:
 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Equipment Contribution:           
    Dedicated Transportation Solutions$8,320
 8,047
 $22,532
 24,214
   3%   (7)%
    Supply Chain Solutions6,144
 4,559
 15,521
 12,902
   35
   20
Total (1)
$14,464
 12,606
 $38,053
 37,116
   15%   3 %
———————————
(1)Total amount is included in FMS EBT.

DTS equipment contribution increased slightly in the third quarter and decreased in the nine months ended September 30, 2017. The decrease in the nine months ended is primarily driven by higher maintenance costs on an older vehicle fleet used in DTS operations. The increase in SCS equipment contribution in the third quarter and in the nine months ended is primarily driven by increased volumes.

The following table sets forth items excluded from our segment EBT measure and their classification within our Consolidated Condensed Statements of Earnings:
    Three months ended September 30, Nine months ended September 30,
Description Classification 2017 2016 2017 2016
    (In thousands)
Non-operating pension costs (1)
 Non-operating pension costs $(6,958) (7,468) $(20,875) (22,048)
Pension settlement charge (2)
 SG&A (5,454) 
 (5,454) 
Fees related to cost-savings program (3)
 SG&A (4,255) 
 (4,255) 
Operating tax adjustment (3)
 SG&A 
 
 (2,205) 
Restructuring (3)
 Miscellaneous income, net 
 
 2,574
 
Pension-related adjustments (2)
 Non-operating pension costs 
 
 
 (7,650)
    $(16,667) (7,468) $(30,215) (29,698)
———————————
(1)See Note 16, “Segment Reporting ," in the Notes to Consolidated Condensed Financial Statements for a discussion of adjustments.
(2)See Note 12, “Employee Benefit Plans,��� in the Notes to Consolidated Condensed Financial Statements for a discussion of adjustments.
(3)See Note 13, “Other Items Impacting Comparability,” in the Notes to Consolidated Condensed Financial Statements for a discussion of adjustments.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




Fleet Management Solutions
Three months ended September 30, Nine months ended September 30, Change 2017/2016 Three months ended March 31,Change 2020/2019
2017 2016 2017 2016 Three Months Nine Months 20202019Three Months
(Dollars in thousands)  
  (In thousands) 
ChoiceLease$673,882

649,208
 $1,992,656
 1,918,418
   4 %   4 %ChoiceLease$792,206  $740,059  7%
SelectCare116,986

113,093
 347,979
 341,350
   3
   2
SelectCare136,146  135,779  —%
Commercial Rental216,015

216,592
 589,353
 636,028
 
   (7)
Commercial rentalCommercial rental205,766  236,148  (13)%
Other19,128

19,010
 56,804
 59,669
   1
   (5)Other23,426  23,227  1%
Fuel services revenue169,787

157,108
 505,055
 448,987
   8
   12
Fuel services revenue173,335  207,866  (17)%
ChoiceLease liability insurance revenue (1)
ChoiceLease liability insurance revenue (1)
9,358  8,520  10%
FMS total revenue (1)(2)
$1,195,798
 1,155,011

$3,491,847
 3,404,452
   4 %   3 %$1,340,237  $1,351,599  (1)%
           
FMS operating revenue (2)(3)
$1,026,011
 997,903
 $2,986,792
 2,955,465
   3
   1
$1,157,544  $1,135,213  2%
          

FMS EBT$100,693

112,507
 $220,973
 306,554
   (11)%   (28)%FMS EBT$(114,574) $60,911  NM
FMS EBT as a % of FMS total revenue8.4%
9.7% 6.3% 9.0%   (130) bps   (270) bpsFMS EBT as a % of FMS total revenue(8.5)%4.5%(1,300) bps
FMS EBT as a % of FMS operating revenue (2)
9.8%
11.3% 7.4% 10.4%   (150) bps   (300) bps
FMS EBT as a % of FMS operating revenue (3)
FMS EBT as a % of FMS operating revenue (3)
(9.9)%5.4%(1,530) bps
————————————
(1)Includes intercompany fuel sales from FMS to DTS and SCS.
(2)Non-GAAP financial measures. Reconciliations of FMS total revenue to FMS operating revenue, FMS EBT as a % of FMS total revenue to FMS EBT as a % of FMS operating revenue, as well as the reasons why management believes these measures are important to investors are included in the “Non-GAAP Financial Measures” section of this MD&A.

(1)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program is estimated to be completed in the second quarter of 2021. We have revised our definition of operating revenues to exclude the revenues associated with this program for better comparability of our on-going operations.

(2)Includes intercompany fuel sales from FMS to SCS and DTS.
(3)Non-GAAP financial measures. Reconciliations of FMS total revenue to FMS operating revenue and FMS EBT as a % of FMS total revenue to FMS EBT as a % of FMS operating revenue, as well as the reasons why management believes these measures are important to investors are included in the “Non-GAAP Financial Measures” section of this MD&A.

The following table summarizes the components of the change in FMS revenue on a percentage basis versus the prior year:
 Three months ended March 31, 2020
 Total
Operating (1)
Organic, including price and volume2%2%
Fuel(3)%—%
Net increase (decrease)(1)%2%
 Three months ended September 30, 2017 Nine months ended September 30, 2017
 Total 
Operating (1)
 Total 
Operating (1)
Organic, including price and volume3% 3% 2 % 2 %
Fuel1
 
 2
 
Foreign exchange
 
 (1) (1)
Net increase4% 3% 3 % 1 %
 ————————————
(1)Non-GAAP financial measure. A reconciliation of FMS total revenue to FMS operating revenue as well as the reasons why management believes this measure is important to investors is included in the "Non-GAAP Financial Measures" section of this MD&A.

(1)Non-GAAP financial measure. A reconciliation of FMS total revenue to FMS operating revenue as well as the reasons why management believes this measure is important to investors is included in the "Non-GAAP Financial Measures" section of this MD&A.

FMS total revenue increaseddecreased to $1.20$1.3 billion in the thirdfirst quarter of 2017,primarily due to higher FMS operating revenue (a non-GAAP measure excluding fuel) andlower fuel services revenue. FMS total revenue increased to $3.49 billion in the nine months ended September 30, 2017, due to higher fuel services revenue and FMS operating revenue partially offset by negative impacts from foreign exchange.higher operating revenue. FMS operating revenue grew in both periods as a result of organic growth, primarily in the ChoiceLease product line. In the nine months ended September 30, 2017, FMS operating revenuefirst quarter increased to $1.2 billion primarily from growth wasin ChoiceLease partially offset by lowera decline in our commercial rental revenue and negative impacts from foreign exchange. Foreign exchange negatively impacted both total revenue and operating revenue growth by 100 basis points in the nine months ended September 30, 2017.product line.


ChoiceLease revenue increased 4%7% in both the thirdfirst quarter and the nine months ended September 30, 2017, reflectingprimarily due to a larger average fleet size andas well as higher prices on replacementnew vehicles. Foreign exchange negatively impacted ChoiceLeaseSelectCare revenue growth by 100 basis pointsremained unchanged in the nine months ended September 30, 2017. We expect favorable ChoiceLeasefirst quarter. Commercial rental revenue comparisons to continue through the end of the year based on sales activity. SelectCare revenue increased 3%decreased 13% in the thirdfirst quarter and 2% in the nine months ended September 30, 2017,primarily due to new business and increased volumes,lower demand, partially offset by negative impacts from foreign exchange year-to-date. Commercial rentalhigher pricing. Fuel services revenue was unchangeddecreased 17% in the thirdfirst quarter primarily reflecting lower fuel costs passed through to customers and decreased 7% in the nine months ended September 30, 2017, due to lower demand. We expect favorable commercial rental revenue comparisons in the fourth quarter given the current rental demand environment.gallons sold.
33

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




The following table provides commercial rental statistics on our global fleet:
Three months ended September 30, Nine months ended September 30, Change 2017/2016 Three months ended March 31,Change 2020/2019
2017 2016 2017 2016 Three Months Nine Months 20202019Three Months
(Dollars in thousands)     (In thousands) 
Rental revenue from non-lease customers$138,887
 141,836
 $372,853
 397,305
 (2)% (6)%Rental revenue from non-lease customers$125,285  $129,548  (3)%
Rental revenue from lease customers (1)
$77,128
 74,756
 $216,500
 238,723
 3 % (9)%
Rental revenue from lease customers (1)
$80,481  $106,600  (25)%
Average commercial rental power fleet size — in service (2), (3)
30,100
 30,900
 29,600
 31,700
 (3)% (7)%
Average commercial rental power fleet size — in service (2) (3)
Average commercial rental power fleet size — in service (2) (3)
33,400  34,700  (4)%
Commercial rental utilization — power fleet (2)
78.0%
76.7% 73.7% 73.9% 130 bps (20) bps
Commercial rental utilization — power fleet (2)
64.4%74.9%(1,050) bps
————————————
(1)Represents revenue from rental vehicles provided to our existing ChoiceLease customers, generally in place of a lease vehicle.
(2)Number of units rounded to nearest hundred and calculated using quarterly average unit counts.
(3)Excluding trailers.

(1)Represents revenue from rental vehicles provided to our existing ChoiceLease customers, generally in place of a lease vehicle.
(2)Number of units rounded to nearest hundred and calculated using quarterly average unit counts.
(3)Excluding trailers.

FMS EBT decreased 11%to a loss of ($115) million in the first quarter from earnings before taxes of $61 million in the prior year period. The decrease reflects higher depreciation expense of $80 million resulting from the changes in vehicle residual value estimates in the third quarter of 2017, reflecting2019. Earnings were also negatively impacted by an estimated impact of approximately $60 million from the COVID-19 impacts to ChoiceLeasedescribed below and lower commercial rental gross marginperformance, partially offset by an increase in lease results. Lease results benefited from fleet growth and higher pricing for the three months ended March 31, 2020. Commercial rental performance declined reflecting lower utilization in the first quarter of 2020, partially offset by higher pricing. Rental power fleet utilization decreased to 64.4% for the first quarter from 74.9% in the prior year. The COVID-19 impacts included additional accelerated depreciation of $4$27 million onand higher valuation adjustments of $21 million reflecting lower used vehicle pricing expected in the second half of 2020, incremental lower rental demand and higher bad debt reserves reflecting slower customer payment activity. Both lease and rental performance in the first quarter of 2019 benefited from a significant maintenance cost recovery item.

As a result of the COVID-19 pandemic, demand for commercial rental vehicles expected to be made available for sale through June 2018, and more normalized maintenance spending associated with vehicles being prepared for sale. FMS EBT was also impacted by higher overhead spendinghas decreased significantly due to a substantial reduction in business activity. We expect lower demand conditions to continue through the timingbalance of incentive compensationthe year and higher salesare taking actions to redeploy rental vehicles to fulfill new lease contracts and marketing expense. These items were partially offset by improved performance across all product lines. Commercial rental performance improved due to highersupport the SCS and DTS segments. In addition, as discussed above, we expect lower used vehicle pricing and a 130 basis point improvement in utilization, reflecting fleet right-sizing actions taken earlier in the year. Used vehicle results improved modestlysecond half of 2020 due to lower fair market value write-downs on vehicles held for sale, partially offsetdemand. ChoiceLease operations have not been materially impacted to date by lower proceeds per unit.

FMS EBT decreased 28% in the nine months ended September 30, 2017,pandemic, however due to slower payment activity with certain customers, we established additional reserves for bad debts. In addition, we expect lower used vehiclelease sales and commercial rental results, as well as $21 million of accelerated depreciation on vehicles expected to be made available for sale through June 2018 and higher maintenance costs, partially offset by improved SelectCare results. Used vehicle sales results decreased year-to-date due to lower pricing, which resultedactivity in lower gains on sales and greater fair market value write-downs on vehicles held for sale. Commercial rental results declined year-to-date from lower demand. ChoiceLease and commercial rental results were negatively impacted by $1 million of higher depreciation in the third quarter and $3 million in the nine months ended September 30, 2017, due to residual value changes implemented January 1, 2017.2020.

34

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


Our global fleet of owned and leased revenue earning equipment and SelectCare vehicles, including vehicles under on-demand maintenance, is summarized as follows (number of units rounded to the nearest hundred):
      Change    Change
September 30, 2017 December 31, 2016 September 30, 2016 Sept. 2017/Dec. 2016 Sept. 2017/Sept. 2016 March 31, 2020December 31, 2019March 31, 2019 2020/Dec. 2019 2020/ 2019
End of period vehicle count         End of period vehicle count
By type:         By type:
Trucks (1)
75,700
 73,300
 73,500
   3 %   3 %
Trucks (1)
84,800  85,200  83,000  —%2%
Tractors (2)
65,600
 67,900
 68,600
   (3)   (4)
Tractors (2)
81,600  82,400  78,400  (1)%4%
Trailers (3), (4)
42,200
 42,800
 42,300
   (1) 
Trailers (3)
Trailers (3)
45,500  45,400  45,000  —%1%
Other1,200
 1,100
 1,200
   9
 
Other800  800  1,200  —%(33)%
Total184,700
 185,100
 185,600
  %  %Total212,700  213,800  207,600  (1)%2%
         
By ownership:         
Owned183,400
 183,700
 184,100
  %  %
Leased1,300
 1,400
 1,500
   (7)   (13)
Total184,700
 185,100
 185,600
  %  %
         
By product line: (4)
         
By product line:By product line:
ChoiceLease137,300
 136,500
 136,600
   1 %   1 %ChoiceLease158,800  159,800  153,500  (1)%3%
Commercial rental37,800
 37,800
 38,000
 
   (1)Commercial rental39,600  41,900  43,800  (5)%(10)%
Service vehicles and other3,300
 3,300
 3,500
 
   (6) Service vehicles and other2,700  2,700  2,700  —%—%
Active units178,400
 177,600
 178,100
 
 
201,100  204,400  200,000  (2)%1%
Held for sale6,300
 7,500
 7,500
   (16)   (16)Held for sale11,600  9,400  7,600  23%53%
Total184,700
 185,100
 185,600
  %  %Total212,700  213,800  207,600  (1)%2%
         
Customer vehicles under SelectCare contracts54,400
 49,000
 49,300
   11 %   10 %
Active ChoiceLease vehicles (4)
Active ChoiceLease vehicles (4)
148,400  147,400  142,800  1%4%
Customer vehicles under SelectCare contracts (6)
Customer vehicles under SelectCare contracts (6)
56,900  55,800  55,900  2%2%
         
         
Quarterly average vehicle count         Quarterly average vehicle count
By product line:         By product line:
ChoiceLease137,200
 136,500
 135,100
   1 %   2 %ChoiceLease159,600  160,200  151,400  —%5%
Commercial rental37,600
 37,800
 38,300
   (1)   (2)Commercial rental40,500  43,300  43,000  (6)%(6)%
Service vehicles and other3,300
 3,400
 3,300
   (3) 
Service vehicles and other2,700  2,700  2,800  —%(4)%
Active units178,100
 177,700
 176,700
 
   1
202,800  206,200  197,200  (2)%3%
Held for sale6,900
 7,500
 8,700
   (8)   (21)Held for sale10,300  8,200  7,300  26%41%
Total185,000
 185,200
 185,400
  %  %Total213,100  214,400  204,500  (1)%4%
         
Customer vehicles under SelectCare contracts52,800
 49,200
 49,600
   7 %   6 %
Active ChoiceLease vehicles (4)
Active ChoiceLease vehicles (4)
148,200  146,900  141,100  1%5%
Revenue per active ChoiceLease vehicle (5)
Revenue per active ChoiceLease vehicle (5)
$5,350  $5,500  $5,240  NM2%
         
Customer vehicles under SelectCare on-demand (5)
8,700
 7,800
 8,000
   12 %   9 %
Customer vehicles under SelectCare contracts (6)
Customer vehicles under SelectCare contracts (6)
56,400  56,900  56,200  (1)%—%
Customer vehicles under SelectCare on-demand (7)
Customer vehicles under SelectCare on-demand (7)
8,100  8,500  9,000  (5)%(10)%
         
Total vehicles serviced246,500
 242,200
 243,000
   2 %   1 %Total vehicles serviced277,600  279,800  269,700  (1)%3%
         
Year-to-date average vehicle count         
By product line:         
ChoiceLease137,400
 134,400
 133,800
   2 %   3 %
Commercial rental37,500
 39,200
 39,600
   (4)   (5)
Service vehicles and other3,400
 3,400
 3,400
 
 
Active units178,300
 177,000
 176,800
   1
   1
Held for sale6,900
 8,400
 8,600
   (18)   (20)
Total185,200
 185,400
 185,400
  %  %
         
Customer vehicles under SelectCare contracts (5)
51,300
 49,200
 49,000
   4 %   5 %
Customer vehicles under SelectCare on-demand (6)
20,600
 21,000
 22,700
   (2)%   (9)%
Total vehicles serviced257,100
 255,600
 257,100
   1 %  %
———————————
(1)Generally comprised of Class 1 through Class 7 type vehicles with a Gross Vehicle Weight (GVW) up to 33,000 pounds.
(2)Generally comprised of over the road on highway tractors and are primarily comprised of Class 8 type vehicles with a GVW of over 33,000 pounds.
(3)Generally comprised of dry, flatbed and refrigerated type trailers.
(4)Includes 4,800 UK trailers (3,000 ChoiceLease and 1,800 commercial rental), 5,300 UK trailers (3,300 ChoiceLease and 2,000 commercial rental) and 5,400 UK trailers (3,500 ChoiceLease and 1,900 commercial rental) as of September 30, 2017, December 31, 2016, and September 30, 2016, respectively.
(5)Comprised of the number of unique vehicles serviced under on-demand maintenance agreements for the quarterly and year-to-date periods. This does not represent averages for the periods. Vehicles included in the count may have been serviced more than one time during the respective period.
(6)Comprised of the number of unique vehicles serviced under on-demand maintenance agreements for the quarterly periods. This does not represent averages for the periods. Vehicles included in the count may have been serviced more than one time during the respective period.
(1)Generally comprised of Class 1 through Class 7 type vehicles with a Gross Vehicle Weight (GVW) up to 33,000 pounds.
(2)Generally comprised of over the road on highway tractors and are primarily comprised of Class 8 type vehicles with a GVW of over 33,000 pounds.
(3)Generally comprised of dry, flatbed and refrigerated type trailers.
(4)Active ChoiceLease vehicles are calculated as those units currently earning revenue and not classified as not yet earning or no longer earning units.
(5)Calculated based on the reported quarterly ChoiceLease revenue.
(6)Excludes customer vehicles under SelectCare on-demand contracts.
(7)Comprised of the number of unique vehicles serviced under on-demand maintenance agreements for the quarterly periods. This does not represent averages for the periods. Vehicles included in the count may have been serviced more than one time during the respective period.
Note: Quarterly and year-to-date amounts were computed using a 6-point and 18-point average respectively, based on monthly information.

35

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)



The following table provides a breakdown of our non-revenue earning equipment included in our end of period global fleet count (number of units rounded to nearest hundred):
    Change
 March 31, 2020December 31, 2019March 31, 2019 2020/Dec. 2019 2020/ 2019
Not yet earning revenue (NYE)2,600  3,500  5,200  (26)%(50)%
No longer earning revenue (NLE):
Units held for sale11,600  9,400  7,600  23%53%
Other NLE units9,000  8,400  6,200  7%45%
Total NLE20,600  17,800  13,800  16%49%
Total23,200  21,300  19,000  9%22%
       Change
 September 30,
2017
 December 31,
2016
 September 30,
2016
 Sept. 2017/Dec. 2016 Sept. 2017/Sept. 2016
Not yet earning revenue (NYE)2,100 1,700 1,900   24 %   11 %
No longer earning revenue (NLE):         
Units held for sale6,300 7,500 7,500 (16) (16)
Other NLE units3,900 4,400 5,000 (11) (22)
Total12,300 13,600 14,400   (10)%   (15)%


NYE units represent new vehicles on hand that are being prepared for deployment to a lease customer or into the rental fleet. Preparations include activities such as adding lift gates, paint, decals, cargo area and refrigeration equipment. NYE units decreased 50% compared to March 31, 2019 reflecting lower lease sales and faster customer fulfillment activities.

NLE units represent vehicles held for sale and vehicles for which no revenue has been earned in the previous 30 days. Accordingly, these vehicles may be temporarily out of service, being prepared for sale or awaiting redeployment. NLE units decreasedincreased 49% compared to September 30, 2016,March 31, 2019, reflecting lower used vehicle inventories, which are at the midpoint of our target range, and a lowerhigher number of unitsvehicles being prepared for sale. We expect NLE levels to decline through the end of the year.sale or redeployment and held for sale, as well as slowing demand in our used vehicle market.

Dedicated Transportation

Supply Chain Solutions
 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
DTS total revenue$272,334
 260,921
 $811,620

764,025
 4 % 6 %
            
DTS operating revenue (1)
$197,917

196,648

$591,045

581,213
 1 % 2 %
            
DTS EBT$13,770
 17,584
 $39,892
 48,300
 (22)% (17)%
DTS EBT as a % of DTS total revenue5.1% 6.7% 4.9% 6.3% (160) bps (140) bps
DTS EBT as a % of DTS operating revenue (1)
7.0% 8.9% 6.7% 8.3% (190) bps (160) bps
            
Memo:           
Average fleet8,200
 8,300
 8,200
 8,200
 (1)%  %
 Three months ended March 31,Change 2020/2019
20202019Three Months
(In thousands)
Automotive$171,741  $176,525  (3)%
Technology and healthcare57,666  78,751  (27)%
Consumer product goods and retail188,036  178,472  5%
Industrial and other49,868  43,341  15%
Subcontracted transportation135,728  127,995  6%
Fuel25,408  30,587  (17)%
SCS total revenue$628,447  $635,671  (1)%
SCS operating revenue (1)
$467,311  $477,089  (2)%
SCS EBT$31,025  $32,317  (4)%
SCS EBT as a % of SCS total revenue4.9%5.1%(20) bps
SCS EBT as a % of SCS operating revenue (1)
6.6%6.8%(20) bps
Memo:
Average fleet9,6009,700(1)%
————————————
(1)Non-GAAP financial measures. Reconciliations of DTS total revenue to DTS operating revenue, DTS EBT as a % of DTS total revenue to DTS EBT as a % of DTS operating revenue, as well as the reasons why management believes these measures are important to investors are included in the “Non-GAAP Financial Measures” section of this MD&A.

(1)Non-GAAP financial measures. Reconciliations of SCS total revenue to SCS operating revenue and SCS EBT as a % of SCS total revenue to SCS EBT as a % of SCS operating revenue, as well as the reasons why management believes these measures are important to investors are included in the “Non-GAAP Financial Measures” section of this MD&A.


36

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)

The following table summarizes the components of the change in SCS revenue on a percentage basis versus the prior year:
 Three months ended March 31, 2020
 Total
Operating (1)
Organic, including price and volume(1)%(2)%
Subcontracted transportation1%—%
Fuel(1)%—%
Net increase (decrease)(1)%(2)%
————————————
(1)Non-GAAP financial measure. A reconciliation of SCS total revenue to SCS operating revenue, as well as the reasons why management believes this measure is important to investors is included in the "Non-GAAP Financial Measures" section of this MD&A.

SCS total revenue and operating revenue (a non-GAAP measure excluding fuel and subcontracted transportation) decreased 1% and 2%, respectively, in the first quarter reflecting lost business and lower volume in our automotive vertical due to production shutdowns related to the COVID-19 pandemic, partially offset by increased pricing and higher volumes in several verticals.

SCS EBT decreased 4% in the first quarter primarily due to the impacts of COVID-19, particularly in the automotive vertical, lost business and higher overhead costs, partially offset by higher pricing and increased volumes in non-automotive verticals. Higher overhead costs related to foreign currency remeasurement losses, favorable developments of insurance reserves recognized in the prior year and higher medical expenses.

SCS customer volumes in the automotive vertical have declined significantly due to production shutdowns beginning late in the first quarter related to the COVID-19 pandemic. Although our automotive customers generally expect to resume production in May, this is subject to change and could have a material effect on SCS revenue and earnings. Lower expected economic activity is anticipated to reduce customer volumes through at least the second quarter.


Dedicated Transportation Solutions
 Three months ended March 31,Change 2020/2019
 20202019Three Months
(In thousands) 
DTS total revenue$334,888  $349,621  (4)%
DTS operating revenue (1)
$236,685  $235,620  —%
DTS EBT$12,180  $17,412  (30)%
DTS EBT as a % of DTS total revenue3.6%5.0%(140) bps
DTS EBT as a % of DTS operating revenue (1)
5.1%7.4%(230) bps
Memo:
Average fleet9,4009,500(1)%
————————————
(1)Non-GAAP financial measures. Reconciliations of DTS total revenue to DTS operating revenue and DTS EBT as a % of DTS total revenue to DTS EBT as a % of DTS operating revenue, as well as the reasons why management believes these measures are important to investors are included in the “Non-GAAP Financial Measures” section of this MD&A.

37


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION

AND RESULTS OF OPERATIONS — (Continued)

The following table summarizes the components of the change in DTS revenue on a percentage basis versus the prior year:
Three months ended March 31, 2020
Total
Operating (1)
Organic including price and volume—%—%
Subcontracted transportation(3)%—%
Fuel(1)%—%
Net increase (decrease)(4)%—%
 Three months ended September 30, 2017 Nine months ended September 30, 2017
 Total 
Operating (1)
 Total 
Operating (1)
Organic, including price and volume3% 1% 5% 2%
Fuel1
 
 1
 
Net increase4% 1% 6% 2%
 ————————————
(1)
(1)Non-GAAP financial measure. A reconciliation of DTS total revenue to DTS operating revenue, as well as the reasons why management believes this measure is important to investors is included in the "Non-GAAP Financial Measures" section of this MD&A.

In the third quarter of 2017, DTS total revenue to DTS operating revenue, as well as the reasons why management believes this measure is important to investors is included in the "Non-GAAP Financial Measures" section of this MD&A.

DTS total revenue decreased 4% in the first quarter due to lower subcontracted transportation and fuel revenue. DTS operating revenue (a non-GAAP measure excluding fuel and subcontracted transportation) slightly increased 4%in the first quarter primarily reflecting higher pricing and 1%, respectively, primarilyvolumes offset by lost business.

DTS EBT decreased 30% in the first quarter due to new business,higher overhead costs and a decrease in equipment contribution of $4 million (see further discussions on equipment contribution above), partially offset by one less work dayhigher pricing and volume. Higher overhead costs were attributable to favorable developments of insurance reserves recognized in the quarter. DTS EBT decreased 22% in the third quarter of 2017, primarily due to higher insurance premiums, higher vehicle maintenance costs on certain older model year vehicles and the impact of one less work day.

In the nine months ended September 30, 2017, DTS total and operating revenue increased 6% and 2%, respectively, due to new business and higher pricing. We expect DTS total revenue comparisons for the remainder of the year to be consistent with the prior year, higher medical expenses and higher bad debt expense.

Lower expected economic activity from COVID-19 is anticipated to reduce customer volumes through at least the second quarter, which will negatively impact DTS operating revenue comparisons to remain favorable through the end of the year. DTS EBT decreased 17%and EBT.

Central Support Services
 Three months ended March 31,Change 2020/2019
 20202019Three Months
 (In thousands) 
Human resources$5,853  $5,280  11%
Finance and procurement19,239  18,007  7%
Corporate services and public affairs1,984  2,320  (14)%
Information technology20,213  21,277  (5)%
Legal and safety7,963  6,947  15%
Marketing5,275  4,732  11%
Other8,202  9,210  (11)%
Total CSS68,729  67,773  1%
Allocation of CSS to business segments(59,343) (55,226) 7%
Unallocated CSS$9,386  $12,547  (25)%

Total CSS costs slightly increased 1% in the nine months ended September 30, 2017, primarily due to higher maintenance costs on certain older model year vehicles and higher insurance costs duringfirst quarter. Unallocated CSS was $9 million in the first halfquarter, a decrease of 25% from the year.

Supply Chain Solutionsprior year period, primarily related to lower compensation-related expenses in 2020.
38
 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Automotive$135,853
 140,785
 $420,113
 407,083
 (4)% 3 %
Technology and healthcare68,008
 61,425
 194,561
 177,138
 11
 10
CPG and Retail130,528
 110,840
 365,185
 324,814
 18
 12
Industrial and other42,040
 32,403
 117,040
 90,392
 30
 29
Subcontracted transportation101,740

56,089
 279,326
 162,743
 81
 72
Fuel17,835

15,356
 53,252
 45,495
 16
 17
SCS total revenue$496,004
 416,898

$1,429,477
 1,207,665
 19 % 18 %
            
SCS operating revenue (1)
$376,429

345,453
 $1,096,899
 999,427
 9 % 10 %
           

SCS EBT$22,052

30,956
 $75,359
 79,105
 (29)% (5)%
SCS EBT as a % of SCS total revenue4.4%
7.4% 5.3% 6.6% (300) bps (130) bps
SCS EBT as a % of SCS operating revenue (1)
5.9%
9.0% 6.9% 7.9% (310) bps (100) bps
            
Memo:        
  
Average fleet7,900
 7,400
 7,800
 7,100
 7 % 10 %
————————————
(1)Non-GAAP financial measures. Reconciliations of SCS total revenue to SCS operating revenue, SCS EBT as a % of SCS total revenue to SCS EBT as a % of SCS operating revenue, as well as the reasons why management believes these measures are important to investors are included in the “Non-GAAP Financial Measures” section of this MD&A.




ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


FINANCIAL RESOURCES AND LIQUIDITY



Cash Flows
The following table summarizes the componentsis a summary of the change in SCS revenue on a percentage basis versus the prior year:our cash flows from continuing operations:
 Three months ended March 31,
20202019
 (In thousands)
Net cash provided by (used in):
Operating activities$438,586  $485,330  
Investing activities(332,978) (923,244) 
Financing activities217,620  434,288  
Effect of exchange rate changes on cash725  (1,551) 
Net change in cash and cash equivalents$323,953  $(5,177) 
Three months ended March 31,
20202019
(In thousands)
Net cash provided by operating activities
Earnings (loss) from continuing operations$(109,129) $45,890  
Non-cash and other, net599,779  469,513  
Collections on sales-type leases26,597  34,017  
Changes in operating assets and liabilities:
Receivables(14,634) 26,181  
Accounts payable(25,707) 18,586  
Changes in other assets and liabilities(38,320) (108,857) 
Cash flows from operating activities from continuing operations$438,586  $485,330  
 Three months ended September 30, 2017 Nine months ended September 30, 2017
 Total 
Operating (1)
 Total 
Operating (1)
Organic, including price and volume18% 8% 18% 10%
Fuel
 
 
 
Foreign exchange1
 1
 
 
Net increase19%
9%
18%
10%

————————————
(1)Non-GAAP financial measure. A reconciliation of SCS total revenue to SCS operating revenue, as well as the reasons why management believes this measure is important to investors is included in the "Non-GAAP Financial Measures" section of this MD&A.

In the third quarter of 2017, SCS total revenue increased 19%, and SCSCash provided by operating revenue (a non-GAAP measure excluding fuel and subcontracted transportation) increased 9%, primarily reflecting new business. SCS EBTactivities decreased 29%to $439 million in the third quarterthree months ended March 31, 2020 compared with $485 million in 2019, reflecting lower cash earnings along with higher working capital needs. Our working capital needs are primarily driven by the timing of 2017, primarily related to the performancecollections of two customer accounts, including a particularly challenging start-up. Additionally, results were impacted by higher overhead spending,our receivables and payments of our trade payables, as well as other changes in operating assets and liabilities. The unfavorable impact in receivables was primarily due to planned investmentslonger collection periods in information technologyour segments, which was impacted by COVID-19. The unfavorable impact from trade payables was due to timing of payments. In addition, the favorable impact from changes in other assets and sales.

Inliabilities was driven by lower payments related to our pension and compensation plans and a decrease in inventories in 2020. Cash used in investing activities decreased to $333 million in the ninethree months ended September 30, 2017, SCS total revenue increased 18%, reflecting organic growth. SCS operating revenue increased 10%March 31, 2020 compared with $923 million in 2019, primarily due to new business, increased volumes and higher pricing. We expect SCS total revenue and SCS operating revenue comparisonsa planned decrease in capital expenditures. Cash provided by financing activities decreased to remain favorable through the end of the year. SCS EBT decreased 5%$218 million in the ninethree months ended September 30, 2017, primarily related to a particularly challenging start-upMarch 31, 2020 compared with $434 million in the third quarter, higher costs incurred during the start-up phase of certain new accounts in the first half of the year, as well as planned investments in information technology and sales and higher compensation-related costs.

Central Support Services
 Three months ended September 30, Nine months ended September 30, Change 2017/2016
 2017 2016 2017 2016 Three Months Nine Months
 (Dollars in thousands)    
Human resources$3,778
 4,184
 $12,186
 12,968
 (10)% (6)%
Finance14,426
 15,143
 43,604
 44,267
 (5) (1)
Corporate services and public affairs2,618
 2,471
 7,612
 7,463
 6
 2
Information technology22,265
 20,466
 64,744
 60,369
 9
 7
Legal and safety6,246
 5,711
 19,109
 17,798
 9
 7
Marketing4,556
 4,336
 13,290
 14,220
 5
 (7)
Other8,318
 4,911
 23,597
 19,317
 69
 22
Total CSS62,207
 57,222

184,142
 176,402
 9
 4
Allocation of CSS to business segments(51,166)
(47,947) (151,177) (146,442)
7
 3
Unallocated CSS$11,041
 9,275

$32,965
 29,960

19 % 10 %


Total CSS costs increased 9% in the third quarter of 2017,2019 due to higher information technology, compensation-related and professional services costs associated with strategic initiatives. Total CSS costs increased 4% in the nine months ended September 30, 2017, due to higher information technology and professional services costs associated with strategic initiatives. Unallocated CSS increased 19% in the third quarter and 10% in the nine months ended September 30, 2017, driven by higher professional services costs associated with strategic initiatives.debt repayments.
39

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




FINANCIAL RESOURCES AND LIQUIDITY
Cash Flows
The following is a summary of our cash flows from continuing operations:
 Nine months ended September 30,
 2017 2016
 (In thousands)
Net cash (used in) provided by:   
Operating activities$1,166,191
 1,185,062
Financing activities(191,255) (55,554)
Investing activities(962,191) (1,108,584)
Effect of exchange rates on cash(5,226) (5,567)
Net change in cash and cash equivalents$7,519
 15,357
Cash provided by operating activities decreased to $1.17 billion in the nine months ended September 30, 2017, compared with $1.19 billion in 2016, primarily due to lower earnings adjusted for non-cash items. Cash used in financing activities was $191 million in the nine months ended September 30, 2017, compared with $56 million in 2016, due to lower borrowing needs from lower capital spending. Cash used in investing activities decreased to $962 million in the nine months ended September 30, 2017, compared with $1.11 billion in 2016, primarily due to lower payments for capital expenditures.
The following table shows our free cash flow computation:
Three months ended March 31,
Nine months ended September 30,20202019
2017 2016(In thousands)
Net cash provided by operating activitiesNet cash provided by operating activities$438,586  $485,330  
Sales of revenue earning equipment (1)
Sales of revenue earning equipment (1)
101,099  101,549  
(In thousands)
Net cash provided by operating activities from continuing operations$1,166,191

1,185,062
Sales of revenue earning equipment (1)
289,432

331,720
Sales of operating property and equipment (1)
12,541

6,623
Sales of operating property and equipment (1)
1,883  1,918  
Collections on direct finance leases and other items (1)
54,227

60,229
Total cash generated (2)
1,522,391

1,583,634
Total cash generated (2)
541,568  588,797  
Purchases of property and revenue earning equipment (1)
(1,312,845)
(1,511,359)
Purchases of property and revenue earning equipment (1)
(430,960) (1,026,711) 
Free cash flow (2)
$209,546

72,275
Free cash flow (2)
$110,608  $(437,914) 
   
Memo:   
Net cash used in financing activities$(191,255) (55,554)
Net cash used in investing activities$(962,191) (1,108,584)
———————————
(1)Included in cash flows from investing activities.
(2)Non-GAAP financial measures. Reconciliations of net cash provided by operating activities to total cash generated and to free cash flow are set forth in this table. Refer to the “Non-GAAP Financial Measures” section of this MD&A for the reasons why management believes these measures are important to investors.

(1)Included in cash flows from investing activities.

(2)Non-GAAP financial measures. Reconciliations of net cash provided by operating activities to total cash generated and to free cash flow are set forth in this table. Refer to the “Non-GAAP Financial Measures” section of this MD&A for the reasons why management believes these measures are important to investors.





Free cash flow increased to $111 million in three months ended March 31, 2020 from a use of $438 million in 2019 primarily due to lower capital expenditures, partially offset by higher cash flows from operations in 2019.


Capital expenditures generally represent the purchase of revenue earning equipment (trucks, tractors and trailers) within our FMS segment. These expenditures primarily support the ChoiceLease and commercial rental product lines. The level of capital required to support the ChoiceLease product line varies based on customer contract signings for replacement vehicles and growth. These contracts are long-term agreements that result in predictable cash flows typically over three to seven years for trucks and tractors and ten years for trailers. We utilize capital for the purchase of vehicles in our commercial rental product line to replenish and expand the fleet available for shorter-term use by contractual or occasional customers. Operating property and equipment expenditures primarily relate to spending on items such as vehicle maintenance facilities and equipment, computer and telecommunications equipment, investments in technologies, and warehouse facilities and equipment.

The following table provides a summary of capital expenditures:
 Three months ended March 31,
 20202019
 (In thousands)
Revenue earning equipment:
ChoiceLease$312,873  $817,027  
Commercial rental52,886  256,671  
365,759  1,073,698  
Operating property and equipment26,231  40,066  
Total capital expenditures (1)
391,990  1,113,764  
Changes in accounts payable related to purchases of revenue earning equipment38,970  (87,053) 
Cash paid for purchases of property and revenue earning equipment$430,960  $1,026,711  
———————————
(1)Non-cash additions exclude approximately $4 million and $2 million during the three months ended March 31, 2020 and 2019, respectively, of assets held under finance leases resulting from new or the extension of existing finance leases and other additions.

Capital expenditures decreased 65% to $392 million in the three months ended March 31, 2020 reflecting lower planned investments in the ChoiceLease and rental fleets. In relation to the COVID-19 pandemic, we have cancelled or postponed vehicle orders, where possible, which will result in significantly reduced capital expenditures during 2020.


40

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


The following table provides a summary of capital expenditures:
 Nine months ended September 30,
 2017 2016
 (In thousands)
Revenue earning equipment:   
ChoiceLease$985,541
 1,223,141
Commercial rental295,638
 79,204
 1,281,179
 1,302,345
Operating property and equipment94,850
 101,837
Total capital expenditures1,376,029

1,404,182
Changes in accounts payable related to purchases of revenue earning equipment(63,184) 107,177
Cash paid for purchases of property and revenue earning equipment$1,312,845

1,511,359
Capital expenditures in the nine months ended September 30, 2017 of $1.38 billion, were largely unchanged from the prior year, reflecting greater use of redeployed vehicles to fulfill new ChoiceLease contracts. Lower ChoiceLease spending was offset by higher planned investments to refresh our commercial rental fleet. We expect full-year 2017 capital expenditures to be approximately $1.9 billion. We expect to fund 2017 capital expenditures primarily with internally generated funds and additional debt financing.

Financing and Other Funding Transactions


We utilize external capital primarily to support working capital needs and growth in our asset-based product lines. The variety of debt financing alternatives typically available to fund our capital needs include commercial paper, long-term and medium-term public and private debt, asset-backed securities, bank term loans, leasing arrangements and bank credit facilities. Our principal sources of financing are issuances of commercial paper and medium-term notes.

Cash and cash equivalents totaled $397 million as of March 31, 2020. As of March 31, 2020, approximately $36 million was held outside the U.S. and is available to fund operations and other growth of non-U.S. subsidiaries. If we decide to repatriate cash and cash equivalents held outside the U.S., we may be subject to additional income taxes and foreign withholding taxes. However, our intent is to permanently reinvest these foreign amounts outside the U.S. and our current plans do not demonstrate a need to repatriate these foreign amounts to fund our U.S. operations.

We believe that our operating cash flows, together with our access to the public debt.unsecured bond market, commercial paper market and other available debt financing, will be adequate to meet our operating, investing and financing needs in the foreseeable future. However, there can be no assurance that volatility and disruption in the public unsecured debt market or the commercial paper market would not impair our ability to access these markets on terms commercially acceptable to us or at all. If we cease to have access to public bonds, commercial paper and other sources of unsecured borrowings, we would meet our liquidity needs by drawing upon contractually committed lending agreements and/or by seeking other funding sources. In April 2020, in response to the COVID-19 pandemic, we issued $400 million of unsecured 4.625% medium-term notes maturing in June 2025 and executed a $400 million senior floating-rate unsecured 364-day term loan, which provides us with liquidity flexibility when combined with our $1.4 billion global revolving credit facility. The expanded liquidity will be used for working capital purposes and to fund debt maturities. As of April 28, 2020, we had a balance of cash and cash equivalents in the U.S. of approximately $1 billion as well as $565 million of availability under our global revolving credit facility and $100 million of availability under our trade receivable facility.


Our ability to access unsecured debt in the capital markets is impacted by both our short-term and long-term debt ratings. These ratings are intended to provide guidance to investors in determining the credit risk associated with our particular Ryder securities based on current information obtained by the rating agencies from us or from other sources. Lower ratings generally result in higher borrowing costs, as well as reduced access to unsecured capital markets. A significant downgrade of our short-term debt ratings would impair our ability to issue commercial paper and likely require us to rely on alternative funding sources. A significant downgrade would not affect our ability to borrow amounts under our global revolving credit facility described below, and above in Note 6, "Debt," to Consolidated Condensed Financial Statements, assuming ongoing compliance with the terms and conditions of the credit facility.


Our debt ratings and rating outlooks at September 30, 2017,March 31, 2020 were as follows:
Rating Summary
Short-TermShort-termLong-TermShort-term OutlookLong-termLong-term Outlook
Fitch Ratings(1)
F-2F2A-StableA-Stable
Standard & Poor’s Ratings ServicesA-2A2BBB+StableBBBStable
Moody’s Investors ServiceP-2P2Baa1StableBaa1Under Review
DBRSR-1 (Low)StableA (Low)Stable
———————————
Cash and cash equivalents totaled $65 million as of September 30, 2017. (1)Subsequent to March 31, 2020, Fitch Ratings downgraded our long-term rating to BBB+ with a negative outlook.

As of September 30, 2017, approximately $29 million was held outside the U.S. and is available to fund operations and other growth of non-U.S. subsidiaries. If we decide to repatriate cash and cash equivalents held outside the U.S., we may be subject to additional U.S. income taxes and foreign withholding taxes. However, our intent is to permanently reinvest these foreign amounts outside the U.S. and our current plans do not demonstrate a need to repatriate these foreign amounts to fund our U.S. operations.

We believe that our operating cash flows, together with our access to the public unsecured bond market, commercial paper market and other available debt financing, will be adequate to meet our operating, investing and financing needs in the foreseeable future. However, there can be no assurance that unanticipated volatility and disruption in the public unsecured debt market or the commercial paper market would not impair our ability to access these markets on terms commercially acceptable to us or at all. If we cease to have access to public bonds, commercial paper and other sources of unsecured borrowings, we would meet our liquidity needs by drawing upon contractually committed lending agreements as described below and/or by seeking other funding sources.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)



As of September 30, 2017,March 31, 2020, we had the following amounts available to fund operations under the following facilities:
(In millions)
(In millions)
Global revolving credit facility$664419 
Trade receivables program$175— 
See Note 6, "Debt", in the Notes to Consolidated Condensed Financial Statements for a discussion of these debt facilities.

The following table shows the movements in our debt balance:
 Nine months ended September 30,
 2017 2016
 (In thousands)
Debt balance at January 1$5,391,274
 5,502,627
Cash-related changes in debt:   
Net change in commercial paper borrowings2,153
 73,597
Proceeds from issuance of medium-term notes595,785
 298,254
Proceeds from issuance of other debt instruments277,517
 
Retirement of medium term notes(700,000) (300,000)
Other debt repaid(238,160) (40,707)
Debt issuance costs paid(1,379) (622)
 (64,084) 30,522
Non-cash changes in debt:   
Fair value adjustment on notes subject to hedging(3,168) 8,960
Addition of capital lease obligations6,209
 948
Changes in foreign currency exchange rates and other non-cash items18,995
 (23,416)
Total changes in debt(42,048) 17,014
Debt balance at September 30$5,349,226
 5,519,641


In accordance with our funding philosophy, we attempt to align the aggregate average remaining re-pricing life of our debt with the aggregate average remaining re-pricing life of our assets. We utilize both fixed-rate and variable-rate debt to achieve this alignment and generally target a mix of 20% - 40% variable-rate debt as a percentage of total debt outstanding. The variable-rate portion of our total debt (including notional value of swap agreements) was 30%23% and 17% as of September 30, 2017March 31, 2020 and December 31, 2016.2019, respectively.


41

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS — (Continued)
Refer to Note 6, “Debt,10, “Debt,” in the Notes to Condensed Consolidated Condensed Financial Statements for further discussion around the global revolving credit facility, the trade receivables program, the issuance of medium-term notes under our shelf registration statement, asset-backed financing obligations and debt maturities.


Ryder’sOur debt to equity ratios were 246% ratio was 364% and 263%320% as of September 30, 2017March 31, 2020 and December 31, 2016,2019, respectively. The debt to equity ratio represents total debt divided by total equity. The Company's target debtincrease is due to the reduction in equity related to higher non-cash depreciation expense from our estimated residual change in the third quarter of 2019. Debt to equity ratio is 250% to 300%.as of March 31, 2020 also reflects a higher than normal cash balance which increased debt-to-equity by an estimated 15 percentage points.


Pension Information


The funded status of our pension plans is dependent upon many factors, including returns on invested assets and the level of certain market interest rates. We review pension assumptions regularly and we may, from time to time, make voluntary contributions to our pension plans, which exceed the amounts required by statute. In 2017,2020, the expected total contributions to our pension plans are approximately $22$37 million. During the ninethree months ended September 30, 2017,March 31, 2020, we contributed $10.6$1 million to our pensionpension plans. Changes in interest rates and the market value of the securities held by the plans during 20172020 could materially change, positively or negatively, the funded status of the plans and affect the level of pension expense and contributions in 20172020 and beyond. As of March 31, 2020, we have experienced a decline in the market prices of our assets as a result of the COVID-19 pandemic and related economic downturn, which may have an adverse impact on our pension plans if it were to continue through the end of the year. As a result, our contributions may need to increase in 2021 and these changes may negatively impact accumulated other comprehensive income and shareholders’ equity on our balance sheet when it is remeasured in December 2020. See Note 12,15, “Employee Benefit Plans,” in the Notes to Condensed Consolidated Condensed Financial Statements for additional information.

Share Repurchases and Cash Dividends

See Note 11, “Share Repurchase Programs,” in the Notes to Condensed Consolidated Financial Statements for a discussion of share repurchases. The share repurchase program has been put on hold temporarily due to the impact of COVID-19.

In February 2020 and 2019, our Board of Directors declared quarterly cash dividends of $0.56 and $0.54 per share of common stock, respectively. The dividends were paid during the first quarter of each respective year.


CRITICAL ACCOUNTING ESTIMATES

The preparation of financial statements in conformity with U.S. GAAP requires us to make estimates and assumptions.Certain of these policies require the application of subjective or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain. These estimates and assumptions are based on historical experience, changes in the business environment and other factors that we believe to be reasonable under the circumstances. Different estimates that could have been applied in the current period or changes in the accounting estimates that are reasonably likely can result in a material impact on our financial condition and operating results in the current and future periods.

The following discussion, which should be read in conjunction with the descriptions in the Notes to Condensed Consolidated Financial Statements and our Annual Report on Form 10-K, is furnished for additional insight into certain accounting estimates that have been updated since our 2019 Annual Report.

Goodwill Impairment. We assess goodwill for impairment on October 1st of each year or more often if deemed necessary. In evaluating goodwill for impairment, we have the option to first assess qualitative factors to determine whether further impairment testing is necessary, such as macroeconomic conditions, changes in our industry and the markets in which we operate, and our market capitalization as well as our reporting units' historical and expected future financial performance. If we conclude that it is more likely than not that a reporting unit's fair value is less than its carrying value or we bypass the optional qualitative assessment, recoverability is assessed by comparing the fair value of the reporting unit with its carrying amount. If a reporting unit's carrying value exceeds its fair value, we will measure any goodwill impairment losses as the amount by which the carrying amount of a reporting unit exceeds its fair value, not to exceed the total amount of goodwill allocated to that reporting unit.

42

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


For quantitative tests, we estimate the fair value of the reporting units using a combination of both an income and market approach. We perform our quantitative impairment test with the assistance of a third-party specialist. Under the market approach, we use a selection of comparable publicly-traded companies that correspond to the reporting unit to derive a market-based multiple. Under the income approach, the fair value of the reporting unit is estimated based on the discounted present value of the projected future cash flows. Rates used to discount cash flows are dependent upon interest rates and the cost of capital based on our industry and capital structure, adjusted for equity and size risk premiums based on market capitalization. Estimates of future cash flows are dependent on our knowledge and experience about past and current events and significant judgments and assumptions about conditions we expect to exist, including revenue growth rates, margins, long-term growth rates, capital requirements, proceeds from the sale of used vehicles, the ability to utilize our tax net operating losses, and the discount rate. Our estimates of cash flows are also based on historical and future operating performance, economic conditions and actions we expect to take. In addition to these factors, our SCS and DTS reporting units are dependent on several key customers or industry sectors. The loss of a key customer may have a significant impact to our SCS or DTS reporting units, causing us to assess whether or not the event resulted in a goodwill impairment loss.


Share RepurchasesIn making our assessments of fair value, we rely on our knowledge and Cash Dividends

See Note 8, “Share Repurchase Programs,”experience about past and current events and assumptions about conditions we expect to exist in the Notesfuture. These assumptions are based on a number of factors, including future operating performance, economic conditions, actions we expect to Consolidated Condensed Financial Statementstake and present value techniques. There are inherent uncertainties related to these factors and management’s judgment in applying them to the analysis of goodwill impairment. It is possible that assumptions underlying the impairment analysis will change in such a manner that impairment in value may occur in the future. We conduct additional sensitivity analyses to assess the risk for a discussion of share repurchases.potential impairment based upon changes in the key assumptions in our goodwill valuation test, including long-term growth rates and discount rates. 


In October 2017,the first quarter of 2020, we performed an interim impairment test of our BoardFMS North America reporting unit (“FMS NA”) as a result of Directors declaredthe decline in market conditions and our updated outlook as a quarterlyresult of the impact of COVID-19. Our valuation of fair value for FMS NA was determined based on a discounted future cash dividendflow model (income approach) and the application of $0.46 per common sharecurrent market multiples for comparable publicly-traded companies (market approach). Based on our analysis, we determined that FMS NA goodwill was not impaired as of common stock.March 31, 2020, however the fair value was not substantially in excess of its carrying value. The estimated fair value of the FMS NA reporting unit exceeded its carrying value by approximately 5% as of March 31, 2020.


Given this level of fair value, in the event the financial performance of FMS NA does not meet our expectations in the future; we experience future prolonged market downturns, including in the used vehicle market or continued declines in our stock price; negative trends from the COVID-19 pandemic continue; or there are other negative revisions to key assumptions, we may be required to perform additional impairment analyses and could be required to recognize a non-cash goodwill impairment charge. As of March 31, 2020, there was $243 million of goodwill recorded related to FMS NA. As of March 31, 2020, we assessed that it was not more likely than not that our SCS and DTS reporting units fair value was less than its carrying value.



RECENT ACCOUNTING PRONOUNCEMENTS


See Note 2, “Recent Accounting Pronouncements," in the Notes to Condensed Consolidated Condensed Financial Statements for a discussion of recent accounting pronouncements.



43

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION

AND RESULTS OF OPERATIONS — (Continued)
NON-GAAP FINANCIAL MEASURES


This Quarterly Report on Form 10-Q includes information extracted from condensed consolidated condensed financial information but not required by generally accepted accounting principles in the United States of America (U.S. GAAP)(GAAP) to be presented in the financial statements. Certain elements of this information are considered “non-GAAP financial measures” as defined by SEC rules. Non-GAAP financial measures should be considered in addition to, but not as a substitute for or superior to, other measures of financial performance or liquidity prepared in accordance with U.S. GAAP. Also, our non-GAAP financial measures may not be comparable to financial measures used by other companies. We provide a reconciliation of each of these non-GAAP financial measures to the most comparable U.S. GAAP measure in this non-GAAP financial measures section.section or in our results and liquidity discussions above. We also provide the reasons why management believes each non-GAAP financial measure is useful to investors in this section.

Specifically, we refer to the following non-GAAP financial measures in this Form 10-Q:
Non-GAAP Financial MeasureComparable U.S. GAAP Measure
Operating Revenue Measures:
Operating RevenueTotal Revenue
FMS Operating RevenueFMS Total Revenue
DTS Operating RevenueDTS Total Revenue
SCS Operating RevenueSCS Total Revenue
FMS EBT as a % of FMS Operating RevenueFMS EBT as a % of FMS Total Revenue
SCS EBT as a % of SCS Operating RevenueSCS EBT as a % of SCS Total Revenue
DTS EBT as a % of DTS Operating RevenueDTS EBT as a % of DTS Total Revenue
SCS EBT as a % of SCS Operating RevenueSCS EBT as a % of SCS Total Revenue
Comparable Earnings Measures:
Comparable Earnings (Loss) Before Income TaxEarnings (Loss) Before Income Tax
Comparable Earnings (Loss)Earnings (Loss) from Continuing Operations
Comparable EPSEPS from Continuing Operations
Comparable Tax RateEffective Tax Rate from Continuing Operations
Cash Flow Measures:
Total Cash Generated and Free Cash FlowCash Provided by Operating Activities






44

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)



Set forth in the table below is an explanationoverview of each non-GAAP financial measure and why management believes that the presentation of each non-GAAP financial measure provides useful information to investors:
investors. See reconciliations for each of these measures following this table.
Operating Revenue Measures:
Measures:
Operating Revenue
FMS Operating Revenue
SCS Operating Revenue
DTS Operating Revenue
SCS Operating Revenue
FMS EBT as a % of FMS Operating Revenue
SCS EBT as a % of SCS Operating Revenue
DTS EBT as a % of DTS Operating Revenue
SCS EBT as a % of SCS Operating Revenue
Operating revenue is defined as total revenue for Ryder System, Inc. or each business segment (FMS, DTSSCS and SCS), respectively,DTS) excluding any (1) fuel and (2) subcontracted transportation.transportation, as well as (3) revenue from our ChoiceLease liability insurance program which was discontinued in early 2020. We believe operating revenue provides useful information to investors as we use it to evaluate the operating performance of our core businesses and as a measure of sales activity at the consolidated level for Ryder System, Inc., as well as for each of our business segments. We also use segment EBT as a percentage of segment operating revenue for each business segment for the same reason. Note: FMS EBT, DTSSCS EBT and SCSDTS EBT, our primary measures of segment performance, are not non-GAAP measures.
Fuel:
Fuel: We exclude FMS, DTSSCS and SCSDTS fuel from the calculation of our operating revenue measures, as fuel is an ancillary service that we provide our customers, which is impacted by fluctuations in market fuel prices and the costs are largely a pass-through to our customers, resulting in minimal changes in our profitability during periods of steady market fuel prices. However, profitability may be positively or negatively impacted by rapid changes in market fuel prices during a short period of time, as customer pricing for fuel services is established based on trailing market fuel costs.

Subcontracted transportation:transportation: We also exclude subcontracted transportation from the calculation of our operating revenue measures, as these services are also typically a pass-through to our customers and, therefore, fluctuations result in minimal changes to our profitability. While our DTSSCS and SCSDTS business segments subcontract certain transportation services to third party providers, our FMS business segment does not engage in subcontracted transportation and, therefore, this item is not applicable to FMS.

ChoiceLease liability insurance: We exclude ChoiceLease liability insurance as we announced our plan in the first quarter of 2020 to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program is estimated to be completed in the second quarter of 2021. We are excluding the revenues associated with this program for better comparability of our on-going operations.
Comparable Earnings Measures:
Measures:
Comparable earnings (loss) before taxincome taxes (EBT)
Comparable Earningsearnings (loss)
Comparable earnings (loss) per diluted common share (EPS)

Comparable tax rate
Comparable EBT, comparable earnings, and comparable EPS are defined, respectively, as GAAP EBT, earnings, and EPS, all from continuing operations, excluding (1) non-operating pension costs and (2) any other significant items that are not representative of our business operations. We believe these comparable earnings measures provide useful information to investors and allow for better year-over-year comparison of operating performance.

Non-Operating Pension Costs: Costs: Our comparable earnings measures exclude non-operating pension costs, which include the amortization of net actuarial loss and prior service cost, interest cost and expected return on plan assets components of pension and postretirement benefit costs.costs, as well as a settlement or curtailment of a plan. We exclude non-operating pension costs because we consider these to be impacted by financial market performance and outside the operational performance of our business.

Other Significant Items Impacting Comparability: Our comparable and adjusted earnings measures also exclude other significant items that are not representative of our business operations.operations as detailed in the reconciliation table below. These other significant items vary from period to period and, in some periods, there may be no such significant items. In the three and nine month periods ended September 30, 2017, we exclude the following other significant items from our comparable earnings measures in this Form 10-Q:
(1) Fees related to cost-savings program: In the third quarter of 2017, we recorded consulting fees associated with a cost-savings program.
(2) Pension settlement charge: In the third quarter of 2017, we recorded an estimated pension settlement charge for the exit from a U.S. multi-employer pension plan.
(3) Tax law change - rate increase: In the third quarter of 2017, the state of Illinois enacted changes to their tax system, which increased the provision for income taxes by $1.8 million.
(4) Restructuring: In the second quarter of 2017, we recorded restructuring credits related to the gains on sale of certain UK facilities.


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


(5) Operating tax adjustment: In the first quarter of 2017, we recorded a one-time charge of $2.2 million related to operating tax expenses that had not been recognized in prior period earnings.
(6) Pension-related adjustments: In the second quarter of 2016, it was determined that certain pension benefit improvements made in 2009 were not fully reflected in our projected benefit obligation, resulting in a charge to reflect those pension benefits.
Calculation of comparable tax rate: The comparable provision for income taxes is computed using the same methodology as the GAAP provision for income taxes. Income tax effects of non-GAAP adjustments are calculated based on the statutory tax rates of the jurisdictions to which the non-GAAP adjustments relate.
45

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS — (Continued)
Cash Flow Measures:
Measures:
Total Cash Generated
Free Cash Flow


We consider total cash generated and free cash flow to be important measures of comparative operating performance, as our principal sources of operating liquidity are cash from operations and proceeds from the sale of revenue earning equipment.
Total Cash Generated:Generated: Total cash generated is defined as the sum of (1) net cash provided by operating activities, (2) net cash provided by the sale of revenue earning equipment, (3) net cash provided by the sale of operating property and equipment (4) collections on direct finance leases and (5)(4) other cash inflows from investing activities. We believe total cash generated is an important measure of total cash flows generated from our ongoing business activities.
Free Cash Flow:Flow: We refer to the net amount of cash generated from operating activities and investing activities (excluding changes in restricted cash and acquisitions) from continuing operations as “free cash flow”.flow.” We calculate free cash flow as the sum of (1) net cash provided by operating activities, (2) net cash provided by the sale of revenue earning equipment (3) net cash provided by the sale ofand operating property and equipment, (4) collections on direct finance leases and (5)(3) other cash inflows from investing activities, less (6)(4) purchases of property and revenue earning equipment. We believe free cash flow provides investors with an important perspective on the cash available for debt service and for shareholders, after making capital investments required to support ongoing business operations. Our calculation of free cash flow may be different from the calculation used by other companies and, therefore, comparability may be limited.
* See Total Cash Generated and Free Cash Flow reconciliations in the Financial Resources and Liquidity section of Management's Discussion and Analysis.

46

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




The following table provides a reconciliation of U.S. GAAP earnings (loss) before taxes (EBT), earnings (loss), and earnings (loss) per diluted share (EPS) from continuing operations to comparable EBT, comparable earnings (loss) and comparable EPS from continuing operations which was not provided withinfor the MD&A discussion.

three months ended March 31, 2020 and 2019. Certain items included in EBT, earnings and diluted EPS from continuing operations in the three and nine months ended September 30, 2017 and 2016, included certain items we do not consider indicative of our business operations and have been excluded from our comparable EBT, comparable earnings and comparable diluted EPS measures. The following table lists a summary of these items, which are discussed in more detail throughout our MD&A and within the Notes to Condensed Consolidated Condensed Financial Statements:
EBTEarnings (Loss)Diluted EPS
202020192020201920202019
Three months ended March 31,(In thousands, except per share amounts)
Continuing operations (GAAP)$(113,634) $68,151  $(109,129) $45,890  $(2.09) $0.87  
Non-operating pension costs1,221  6,462  100  4,562  —  0.09  
Restructuring and other, net (1)
11,263  2,588  8,898  1,842  0.17  0.04  
ERP implementation costs (1)
10,326  3,590  7,664  2,660  0.15  0.05  
Tax adjustments (2)
—  —  20,363  3,508  0.39  0.06  
Comparable (non-GAAP)$(90,824) $80,791  $(72,104) $58,462  $(1.38) $1.11  
 EBT Earnings Diluted EPS
 2017 2016 2017 2016 2017 2016
Three months ended September 30,(In thousands, except per share amounts)
EBT/Earnings/EPS$94,343
 131,698
 $58,913
 85,138
 $1.11
 1.59
Non-operating pension costs6,958
 7,443
 4,019
 4,420
 0.08
 0.08
Pension settlement charge5,454
 
 3,304
 
 0.06
 
Fees related to cost-savings program4,255
 
 2,740
 
 0.05
 
Tax law change - rate increase
 
 1,844
 
 0.03
 
Comparable EBT/ Earnings/ EPS$111,010
 139,141
 $70,820
 89,558
 $1.33
 1.67
            
Nine months ended September 30,           
EBT/Earnings/EPS$234,991
 337,185
 $148,535
 215,365
 $2.79
 4.02
Non-operating pension costs20,875
 22,023
 12,065
 12,857
 0.24
 0.24
Pension settlement charge5,454
 
 3,303
 
 0.06
 
Fees related to cost-savings program4,255
 
 2,740
 
 0.05
 
Operating tax adjustment2,205
 
 1,677
 
 0.03
 
Restructuring(2,574) 
 (2,085) 
 (0.04) 
Tax law change - rate increase
 
 1,844
 
 0.03
 
Pension-related adjustment
 7,650
 
 4,817
 
 0.09
Comparable EBT/ Earnings/ EPS$265,206
 366,858
 $168,079
 233,039
 $3.16
 4.35
————————————

(1)Refer to Note 16, “Other Items Impacting Comparability,” in the Notes to Condensed Consolidated Financial Statements for additional information.

(2)In the three months ended March 31, 2020, we recorded charges of $7 million and $13 million to our tax provision for income taxes due to expiring state net operating losses and a valuation allowance on our U.K. deferred tax assets, respectively. In the first quarter of 2019, we recorded a $5 million charge to our tax provision for income taxes due to expiring state net operating losses offset by a $1 million benefit to our provision due to a tax law change.


The following table provides a reconciliation of the provision for income taxes to the comparable provision for income taxes:
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (Dollars in thousands)
Provision for income taxes (1)
$(35,430) (46,560) $(86,456) (121,820)
Income tax effects of non-GAAP adjustments (1)
(4,760) (3,023) (10,671) (11,999)
Comparable provision for income taxes (1)
$(40,190) (49,583) $(97,127) (133,819)
Three months ended March 31,
20202019
(In thousands)
Benefit from (provision for) income taxes$4,505  $(22,261) 
Tax adjustments20,363  3,508  
Income tax effects of non-GAAP adjustments(6,148) (3,576) 
Comparable benefit from (provision for) income taxes (1)
$18,720  $(22,329) 
———————————
(1)The comparable provision for income taxes is computed using the same methodology as the GAAP provision of income taxes. Income tax effects of non-GAAP adjustments are calculated based on statutory tax rates of the jurisdictions to which the non-GAAP adjustments related.

(1)The comparable provision for income taxes is computed using the same methodology as the GAAP provision of income taxes. Income tax effects of non-GAAP adjustments are calculated based on statutory tax rates of the jurisdictions to which the non-GAAP adjustments related.


The following table provides a reconciliation of total revenue to operating revenue:
 Three months ended March 31,
 20202019
 (In thousands)
Total revenue$2,161,306  $2,180,327  
Fuel(178,748) (216,543) 
Subcontracted transportation(201,953) (204,777) 
ChoiceLease liability insurance revenue (1)
(9,358) (8,520) 
Operating revenue$1,771,247  $1,750,487  
(1)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program is estimated to be completed in the second quarter of 2021. We have revised our definition of operating revenues to exclude the revenues associated with this program for better comparability of our on-going operations.

47

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)




The following table provides a numerical reconciliation of net cash provided by operating activities to total cash generated and free cash flow for the nine months ended September 30, 2017:
 Nine months ended September 30,
 2017 2016
 (In thousands)
Net cash provided by operating activities from continuing operations$1,166,191
 1,185,062
Sales of revenue earning equipment (1)
289,432
 331,720
Sales of operating property and equipment (1)
12,541
 6,623
Collections on direct finance leases and other items (1)
54,227
 60,229
Total cash generated1,522,391
 1,583,634
Purchases of property and revenue earning equipment (1)
(1,312,845) (1,511,359)
Free cash flow$209,546
 72,275
    
Memo:   
Net cash (used in) provided by financing activities$(191,255) (55,554)
Net cash used in investing activities$(962,191) (1,108,584)
————————————
(1)Included in cash flows from investing activities.


The following table provides a reconciliation of total revenue to operating revenue, which was not provided within the MD&A discussion:
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
Total revenue$1,848,529
 1,724,418
 $5,389,906
 5,057,834
Fuel(175,106) (162,293) (519,979) (464,176)
Subcontracted transportation(147,970) (93,832) (416,159) (269,639)
Operating revenue$1,525,453
 1,468,293
 $4,453,768
 4,324,019


The following table provides a reconciliation of FMS total revenue to FMS operating revenue, which was not provided within the MD&A discussion:revenue:
Three months ended September 30, Nine months ended September 30, Three months ended March 31,
2017 2016 2017 2016 20202019
(In thousands) (In thousands)
FMS total revenue$1,195,798
 1,155,011
 $3,491,847
 3,404,452
FMS total revenue$1,340,237  $1,351,599  
Fuel (1)
(169,787) (157,108) (505,055) (448,987)
Fuel (1)
(173,335) (207,866) 
ChoiceLease liability insurance revenue (2)
ChoiceLease liability insurance revenue (2)
(9,358) (8,520) 
FMS operating revenue$1,026,011
 997,903
 $2,986,792
 2,955,465
FMS operating revenue$1,157,544  $1,135,213  
       
FMS EBT$100,693
 112,507
 $220,973
 306,554
FMS EBT$(114,574) $60,911  
FMS EBT as a % of FMS total revenue8.4% 9.7% 6.3% 9.0%FMS EBT as a % of FMS total revenue(8.5)%4.5 %
FMS EBT as a % of FMS operating revenue9.8% 11.3% 7.4% 10.4%FMS EBT as a % of FMS operating revenue(9.9)%5.4 %
————————————
(1)Includes intercompany fuel sales from FMS to DTS and SCS.

(1)Includes intercompany fuel sales from FMS to DTS and SCS.
(2)In the first quarter of 2020, we announced our plan to exit the extension of our liability insurance coverage for ChoiceLease customers. The exit of this program is estimated to be completed in the second quarter of 2021. We have revised our definition of operating revenues to exclude the revenues associated with this program for better comparability of our on-going operations.


The following table provides a reconciliation of SCS total revenue to SCS operating revenue:
 Three months ended March 31,
 20202019
 (In thousands)
SCS total revenue$628,447  $635,671  
Subcontracted transportation(135,728) (127,995) 
Fuel(25,408) (30,587) 
SCS operating revenue$467,311  $477,089  
SCS EBT$31,025  $32,317  
SCS EBT as a % of SCS total revenue4.9 %5.1 %
SCS EBT as a % of SCS operating revenue6.6 %6.8 %


The following table provides a reconciliation of DTS total revenue to DTS operating revenue:
 Three months ended March 31,
 20202019
 (In thousands)
DTS total revenue$334,888  $349,621  
Subcontracted transportation(66,225) (76,782) 
Fuel(31,978) (37,219) 
DTS operating revenue$236,685  $235,620  
DTS EBT$12,180  $17,412  
DTS EBT as a % of DTS total revenue3.6 %5.0 %
DTS EBT as a % of DTS operating revenue5.1 %7.4 %



48

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)





The following table provides a reconciliation of DTS total revenue to DTS operating revenue, which was not provided within the MD&A discussion:
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
DTS total revenue$272,334
 260,921
 $811,620
 764,025
Subcontracted transportation(46,230) (37,743) (136,833) (106,896)
Fuel(28,187) (26,530) (83,742) (75,916)
DTS operating revenue$197,917
 196,648
 $591,045
 581,213
        
DTS EBT$13,770
 17,584
 $39,892
 48,300
DTS EBT as a % of DTS total revenue5.1% 6.7% 4.9% 6.3%
DTS EBT as a % of DTS operating revenue7.0% 8.9% 6.7% 8.3%


The following table provides a reconciliation of SCS total revenue to SCS operating revenue, which was not provided within the MD&A discussion:
 Three months ended September 30, Nine months ended September 30,
 2017 2016 2017 2016
 (In thousands)
SCS total revenue$496,004
 416,898
 $1,429,477
 1,207,665
Subcontracted transportation(101,740) (56,089) (279,326) (162,743)
Fuel(17,835) (15,356) (53,252) (45,495)
SCS operating revenue$376,429
 345,453
 $1,096,899
 999,427
        
SCS EBT$22,052
 30,956
 $75,359
 79,105
SCS EBT as a % of SCS total revenue4.4% 7.4% 5.3% 6.6%
SCS EBT as a % of SCS operating revenue5.9% 9.0% 6.9% 7.9%


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


FORWARD-LOOKING STATEMENTS


Forward-looking statements (within the meaning of the Federal Private Securities Litigation Reform Act of 1995) are statements that relate to expectations, beliefs, projections, future plans and strategies, anticipated events or trends concerning matters that are not historical facts. These statements are often preceded by or include the words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “will,” “may,” “could,” “should” or similar expressions. This Quarterly Report on Form 10-Q contains forward-looking statements including, but not limited to, statements regarding:


our expectations of the impact of the COVID-19 pandemic on our financial results and operations, including with regard to our revenue, cash flows, commercial rental demand, residual values and depreciation assumptions, and lease sales;
our expectations in our FMS business segment regarding anticipated ChoiceLease revenue and commercial rental revenue and demand;
our expectations in our DTSSCS and SCSDTS business segments regarding anticipated totalcustomer volumes, revenue and operating revenue trends and growth rates;earnings;
our expectations of the long-term residual values of revenue earning equipment;
the anticipated decline in NLE vehicles inexpected pricing, demand and inventory through the end of the year;levels for used vehicles;
our expectations of operating cash flow and capital expenditures through the end of 2017;2020;
the adequacy of our accounting estimates and reserves for pension expense, compensation expense and employee benefit plan obligations, depreciation and residual value guarantees, goodwill impairment, accounting changes, and income taxes;
our expected future contractual cash obligations and commitments;
the adequacy of estimates we make in preparing financial statements including our fair value estimates of employee incentive awards under our share-based compensation plans, publicly traded debt and other debt;
our beliefs regarding the default risk of our direct financing lease receivables;
our ability to fund all of our operating, investing and financial needs for the foreseeable future through internally generated funds and outside funding sources;
our expected level of use and availability of outside funding sources and anticipated future payments under debt and lease agreements;
our beliefs regarding our credit ratings;
our ability to fund all of our operating, investing and financial needs for the foreseeable future through internally generated funds and outside funding sources;
the anticipated impact of fuel price and exchange rate fluctuations;
our expectations as to return on pension plan assets, future pension expense and estimated contributions;
our expectations regarding the scope and anticipated outcomes and the adequacy of our loss provisions with respect to certain claims, proceedingscomplaints and lawsuits;legal proceedings;
the ultimate disposition of estimated environmental liabilities;
our expectations about the need to repatriate foreign cash to the U.S.;
our ability to access commercial paper and other available debt financing in the capital markets;
our expected cost savings from workforce reductions and restructuring actions;
our expectations regarding restructuring charges;
the status of our unrecognized tax benefits related to the U.S. federal, state and foreign tax positions;
our estimates for self-insurance loss reserves;
our expectations regarding the future usecompletion and availabilityultimate outcome of funding sources;certain tax audits; and
the anticipated impact of recent accounting pronouncements.


49

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


These statements, as well as other forward-looking statements contained in this Quarterly Report, are based on our current plans and expectations and are subject to risks, uncertainties and assumptions. We caution readers that certain important factors could cause actual results and events to differ significantly from those expressed in any forward-looking statement.statements. These risk factors include, but are not limited to, the following:

Market Conditions:
The severity and duration of the COVID-19 pandemic and the governmental responses thereto.
Changes in general economic and financial conditions in the U.S. and worldwide leading to decreased demand for our services, lower profit margins, increased levels of bad debt and reduced access to credit and financial markets.
Decreases in freight demand which would impact both our transactional and variable-based contractual business.
Changes in our customers’ operations, financial condition or business environment that may limit their demand for, or ability to purchase, our services.
Decreases in market demand affecting the commercial rental market and used vehicle sales as well as global economic conditions.
Volatility in customer volumes and shifting customer demand in the industries serviced by our SCS business.
Changes in current financial, tax or regulatory requirements that could negatively impact our financial results.
Competition:
Advances in technology may impact demand for our services or may require increased investments to remain competitive, and our customers may not be willing to accept higher prices to cover the cost of these investments.
Competition from other service providers, some of which have greater capital resources or lower capital costs, or from our customers, who may choose to provide services themselves.
Continued consolidation in the markets in which we operate which may create large competitors with greater financial resources.
Our inability to maintain current pricing levels due to economic conditions, demand for services, customer acceptance or competition.
Profitability:
Our inability to obtain adequate profit margins for our services.
Lower than expected sales volumes or customer retention levels.
Decreases in commercial rental fleet utilization and pricing.
Lower than expected used vehicle sales pricing levels and fluctuations in the anticipated proportion of retail versus wholesale sales.
Loss of key customers in our SCS and DTS business segments.
Our inability to adapt our product offerings to meet changing consumer preferences on a cost-effective basis.
The inability of our legacy information technology systems to provide timely access to data.
Sudden changes in fuel prices and fuel shortages.
Higher prices for vehicles, diesel engines and fuel as a result of new environmental standards.
Higher than expected maintenance costs and lower than expected benefits associated with our maintenance initiatives.
Our inability to successfully execute our asset management initiatives, maintain our fleet at normalized levels and right-size our fleet in line with demand.
Our key assumptions and pricing structure of our SCS and DTS contracts prove to be inaccurate.
Increased unionizing, labor strikes and work stoppages.
Difficulties in attracting and retaining drivers and technicians due to driver and technician shortages, which may result in higher costs to procure drivers and technicians and higher turnover rates affecting our customers.
Our inability to manage our cost structure.
Our inability to limit our exposure for customer claims.
Unfavorable or unanticipated outcomes legal or regulatory proceedings or uncertain positions.
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ŸChanges in general economic and financial conditions in the U.S. and worldwide leading to decreased demand for our services, lower profit margins, increased levels of bad debt and reduced access to credit
ŸDecreases in freight demand which would impact both our transactional and variable-based contractual business
ŸChanges in our customers’ operations, financial condition or business environment that may limit their need for, or ability to purchase, our services
ŸFurther decreases in market demand affecting the commercial rental market and used vehicle sales as well as global economic conditions
ŸVolatility in customer volumes and shifting customer demand in the industries serviced by our SCS business
ŸChanges in current financial, tax or regulatory requirements that could negatively impact the leasing market
Competition:
ŸAdvances in technology may impact demand for our services or may require increased investments to remain competitive, which may take time and require additional investment and increase costs which our customers may not be willing to accept
ŸCompetition from other service providers, some of which have greater capital resources or lower capital costs, or from our customers, who may choose to provide services themselves
ŸContinued consolidation in the markets in which we operate which may create large competitors with greater financial resources
ŸOur inability to maintain current pricing levels due to economic conditions, demand for services, customer acceptance or competition

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


Business interruptions or expenditures due to severe weather or natural occurrences.
Profitability:
ŸOur inability to obtain adequate profit margins for our services
ŸLower than expected sales volumes or customer retention levels
ŸDecreases in commercial rental fleet utilization and pricing
ŸLower than expected demand for, and values of used vehicles
ŸLoss of key customers in our DTS and SCS business segments
ŸOur inability to adapt our product offerings to meet changing consumer preferences on a cost-effective basis
ŸThe inability of our legacy information technology systems to provide timely access to data
ŸSudden changes in fuel prices and fuel shortages
ŸHigher than expected maintenance costs and lower than expected benefits associated with our maintenance initiatives
ŸOur inability to successfully execute our asset management initiatives, maintain our fleet at normalized levels and right-size our fleet in line with demand
ŸOur inability to redeploy vehicles and prepare vehicles for sale in a cost-efficient manner
ŸOur key assumptions and pricing structure of our DTS and SCS contracts prove to be inaccurate
ŸIncreased unionizing, labor strikes and work stoppages
ŸDifficulties in attracting and retaining drivers and technicians due to driver and technician shortages, which may result in higher costs to procure drivers and technicians and higher turnover rates affecting our customers
ŸOur inability to manage our cost structure
ŸOur inability to limit our exposure for customer claims
ŸUnfavorable or unanticipated outcomes in legal proceedings or uncertain positions
ŸBusiness interruptions or expenditures due to severe weather or natural occurrences
ŸInability to react to and quickly adapt to changing market conditions


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
AND RESULTS OF OPERATIONS - (Continued)


Financing Concerns:
Higher borrowing costs.
ŸHigher borrowing costs and possible decreases in available funding sources caused by an adverse change in our debt ratings
Unanticipated interest rate and currency exchange rate fluctuations.
Negative funding status of our pension plans caused by lower than expected returns on invested assets and unanticipated changes in interest rates.
ŸUnanticipated interest rate and currency exchange rate fluctuations
Withdrawal liability as a result of our participation in multi-employer plans.
Instability in U.S. and worldwide credit markets, resulting in higher borrowing costs and/or reduced access to credit.
ŸNegative funding status of our pension plans caused by lower than expected returns on invested assets and unanticipated changes in interest rates
ŸWithdrawal liability as a result of our participation in multi-employer plans
ŸInstability in U.S. and worldwide credit markets, resulting in higher borrowing costs and/or reduced access to credit
Accounting Matters:
Reductions in residual values or useful lives of revenue earning equipment.
ŸImpact of unusual items resulting from ongoing evaluations of business strategies, asset valuations, acquisitions, divestitures and our organizational structure
Increases in compensation levels, retirement rate and mortality resulting in higher pension expense; regulatory changes affecting pension estimates, accruals and expenses.
Changes in accounting rules, assumptions and accruals.
ŸReductions in residual values or useful lives of revenue earning equipment
Difficulties and delays in implementing our Enterprise Resource Planning system and related processes.
ŸIncreases in compensation levels, retirement rate and mortality resulting in higher pension expense; regulatory changes affecting pension estimates, accruals and expenses
ŸIncreases in health care costs resulting in higher insurance costs
ŸChanges in accounting rules, assumptions and accruals
ŸImpact of actual insurance claim and settlement activity compared to historical loss development factors used to project future development
Ÿ

Lower than expected operating performance in our FMS Europe reporting unit could affect key assumptions used in our annual goodwill impairment test and result in impairment

Other risks detailed from time to time in our SEC filings including our 20162019 Annual Report on Form 10-K.10-K and in "Item 1A.-Risk Factors" of this Quarterly Report.


New risk factors emerge from time to time and it is not possible for management to predict all such risk factors or to assess the impact of such risk factors on our business. As a result, no assurance can be given as to our future results or achievements. You should not place undue reliance on the forward-looking statements contained herein, which speak only as of the date of this Quarterly Report. We do not intend, or assume any obligation, to update or revise any forward-looking statements contained in this Quarterly Report, whether as a result of new information, future events or otherwise.







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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


There have been no material changes to Ryder’s exposures to market risks since December 31, 2016.2019. Please refer to the 20162019 Annual Report on Form 10-K for a complete discussion of Ryder’s exposures to market risks.




ITEM 4. CONTROLS AND PROCEDURES


Evaluation of Disclosure Controls and Procedures


As of the end of the thirdfirst quarter of 2017,2020, we carried out an evaluation, under the supervision and with the participation of management, including Ryder’s Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of Ryder’s disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that as of the end of the thirdfirst quarter of 2017,2020, Ryder’s disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934) were effective.


Changes in Internal Controls over Financial Reporting


During the three months ended September 30, 2017,March 31, 2020, there were no other changes in Ryder’s internal control over financial reporting that have materially affected or are reasonably likely to materially affect such internal control over financial reporting.



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PART II. OTHER INFORMATION



ITEM 1A. RISK FACTORS

Item 1A. Risk Factors of our Annual Report on Form 10-K, filed with the SEC on February 27, 2020, includes a discussion of our risk factors. The information presented below updates, and should be read in conjunction with, the risk factors and information disclosed in our Form 10-K. Our operations could also be affected by additional risk factors that are not presently known to us or by factors that we currently consider immaterial to our business. To our knowledge and except, as presented below, there have been no material changes in the risk factors described in our Form 10-K.

The coronavirus pandemic has adversely impacted, and is expected to continue to adversely impact, our business, results of operations and financial condition, and the ultimate impact on our business, results of operations and financial condition will depend on future developments, which are highly uncertain and cannot be predicted.

Our business is highly susceptible to changes in economic conditions. Our products and services are directly tied to the production and sale of goods and, more generally, to the North American economy. The rapid spread of the novel coronavirus (COVID-19), and the measures taken in response, have severely disrupted economic and commercial activity tied to the production and sale of goods, which have impacted supply chains and routes, and, as a result, transportation and supply chain companies such as ours have experienced slowdowns and reduced demand.

Furthermore, quarantines, shelter in place orders, labor shortages due to illness and otherwise, business and facility closures or other disruptions to our operations, or our customers’ operations, have also adversely impacted demand for our services and our ability to provide services to our customers. We have seen deterioration in our Supply Chain Solutions (SCS) volumes primarily due to production shut downs in the automotive industry which represents a significant portion of our SCS revenue. Although our automotive customers generally expect to resume production in May, this is subject to change based upon evolving conditions related to the pandemic. This could have a material negative impact on our SCS revenues and earnings.

We are seeing varying impacts with our SCS customers in non-automotive industries as well as with our Dedicated Transportation Solutions (DTS) customers, with some customers and industries experiencing lower volumes and others like consumer packaged goods experiencing significant volume increases. However, due to the expected reduction in economic activity, we expect to have net lower volumes for SCS/DTS customers through the second quarter of 2020. Lower volumes and revenues in our non-automotive SCS industries and in DTS have a lesser impact on our earnings as our fees are less transaction based.

Furthermore, as a result of government actions taken, such as mandated shelter in place orders as well as the significant reduction in business activity across the United States, demand for our commercial rental trucks has decreased significantly negatively impacting our earnings. If such decrease in demand were to continue for a prolonged period or further deteriorate, it could have further adverse impacts on our financial results. We have also experienced a furthering weakening of market conditions in used vehicle sales, requiring us to increase accelerated depreciation and write down the value of used vehicles in our inventory at quarter-end to reflect lower expected pricing. We expect demand for our used vehicles to be adversely affected through the remainder of 2020 and, any further decline in demand or in the event such decline in demand were to continue for a prolonged period, it could have an adverse impact on our financial results.

With respect to our ChoiceLease product line, our customers have signed long-term lease contracts and, therefore, we do not expect our revenue and cash flows to be materially affected provided our customers remain solvent and continue to make their payments on their contractual obligations. However, there is no guarantee that this trend will continue, as the COVID-19 pandemic may impact our customers' solvency, ability to make payments and spending decisions. We are also expecting a decrease in new ChoiceLease sales and any prolonged decrease in sales activity could adversely affect our growth prospects.

The extent to which the COVID-19 outbreak impacts our business, results of operations and financial condition will depend on future developments, which are highly uncertain and cannot be predicted, including, but not limited to the duration, spread, severity and impact of the COVID-19 outbreak, the effects of the outbreak on our customers and suppliers and the remedial actions and stimulus measures adopted by local and federal governments, and to what extent normal economic and operating conditions can resume. Even after the COVID-19 outbreak has subsided, we may continue to experience materially adverse impacts to our business as a result of any economic recession or depression that has occurred or may occur in the future. Furthermore, the financial condition of our customers may be adversely impacted which may result in an increase in bankruptcies or insolvencies, or a delay in payments, which may, in turn, impact our business, results of operations and financial condition.

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We have established additional bad debt reserves due to our expectations for slower COVID-19 related payment activity with certain customers and may need to increase our bad debt reserves if economic conditions worsen for our customers. Further, in the event of a prolonged material economic downturn which has a material negative impact on our earnings and free cash flow, we may not be able to comply with our financial covenant in our global revolving credit facility which, in the absence of a bank waiver, would negatively impact our ability to borrow under that facility and negatively impact our liquidity position.

We periodically evaluate factors, including, but not limited to macroeconomic conditions, changes in our industry and the markets in which we operate and our market capitalization, as well as our reporting units’ expected future financial performance for purposes of evaluating asset impairments, including goodwill. We believe that the impact of COVID-19 will negatively affect certain key assumptions used in our analysis; however, we will need to assess the severity and nature of the long-term impacts to determine if we may be required to record charges for asset impairments in the future. While we have undertaken an interim goodwill impairment test related to our FMS NA reporting unit as of March 31, 2020 and concluded that no impairment was necessary, we may determine that impairment is necessary in future periods. At this time, it remains uncertain whether and to what extent we may need to record charges for impairments in the future as a result of the ongoing COVID-19 outbreak.

In addition to the operational impacts described above, the COVID-19 pandemic may present or heighten other operational risks to our business. Remote working arrangements may decrease employee productivity, increase cybersecurity risks and the strain on our technology systems and adversely affect our internal controls over financial reporting. Further, our business may be adversely affected if key personnel become ill from COVID-19 and are unable to work.

In addition, due to the increase in claims as a result of the impacts of the COVID-19 pandemic, insurance companies may limit or stop offering coverage to companies like ours or increase the cost of such insurance so that it is no longer available at commercially reasonable rates. This trend could adversely affect our ability to obtain suitable insurance coverage or increase the cost for such coverage significantly, each of which may adversely affect our financial condition, results of operations, liquidity or cash flows.

To the extent to which the COVID-19 outbreak adversely affects our business, results of operations and financial condition, it may also have the effect of heightening many of the other risks described in the section entitled Risk Factors of our 2019 Annual Report on Form 10-K and any subsequent Quarterly Reports on Form 10-Q.


ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS


The following table provides information with respect to purchases we made of our common stock during the three months ended September 30, 2017:March 31, 2020:
Total Number
of Shares
Purchased (1)
Average Price
Paid per Share
Total Number of
Shares
Purchased as
Part of Publicly
Announced
Programs
Maximum
Number of
Shares That May
Yet Be
Purchased
Under the
Anti-Dilutive
Program (2)
January 1 through January 31, 2020—  $—  —  1,500,000  
February 1 through February 29, 2020384,724  41.30  303,098  1,196,902  
March 1 through March 31, 20201,660  36.09  —  1,196,902  
Total386,384  $41.28  303,098  
 
Total Number
of Shares
Purchased(1)
 
Average Price
Paid per Share
 
Total Number  of
Shares
Purchased as
Part of Publicly
Announced
Programs
 
Maximum
Number of
Shares That May
Yet Be
Purchased
Under the
Anti-Dilutive
Program (2)
July 1 through July 30, 20178,758
 $72.82
 
 636,128
August 1 through August 31, 2017105,394
 72.36
 105,394
 530,734
September 1 through September 30, 201734
 78.92
 
 530,734
Total114,186
 $72.40
 105,394
  
————————————
(1)During the three months ended September 30, 2017, we purchased an aggregate of 8,892 shares of our common stock in employee-related transactions. Employee-related transactions may include: (i) shares of common stock withheld as payment for the exercise price of options exercised or to satisfy the employees' tax withholding liability associated with our share-based compensation programs and (ii) open-market purchases by the trustee of Ryder’s deferred compensation plans relating to investments by employees in our stock, one of the investment options available under the plans.
(2)In December 2015, our Board of Directors authorized a new share repurchase program intended to mitigate the dilutive impact of shares issued under our employee stock plans. Under the December 2015 program, management is authorized to repurchase (i) up to 1.5 million shares of common stock, the sum of which will not exceed the number of shares issued to employees under Ryder's employee stock plans from December 1, 2015 to December 9, 2017  plus (ii) 0.5 million shares issued to employees that were not purchased under Ryder's previous share repurchase program. The December 2015 program limits aggregate share repurchases to no more than 2 million shares of Ryder common stock. Share repurchases of common stock are made periodically in open-market transactions and are subject to market conditions, legal requirements and other factors. Management may establish prearranged written plans for Ryder under Rule 10b5-1 of the Securities Exchange Act of 1934 as part of the December 2015 program, which allow for share repurchases during Ryder’s quarterly blackout periods as set forth in the trading plan. 


(1)During the three months ended March 31, 2020, we purchased an aggregate of 83,286 shares of our common stock in employee-related transactions. Employee-related transactions may include: (i) shares of common stock withheld as payment for the exercise price of options exercised or to satisfy the employees' tax withholding liability associated with our share-based compensation programs and (ii) open-market purchases by the trustee of Ryder’s deferred compensation plans relating to investments by employees in our stock, one of the investment options available under the plans.

(2)In December 2019, our Board of Directors authorized a new share repurchase program intended to mitigate the dilutive impact of shares issued under our employee stock plans. Under the December 2019 program, management is authorized to repurchase up to 1.5 million shares of common stock issued to employees under our employee stock plans from December 1, 2019 to December 11, 2021. Share repurchases are made periodically in open-market transactions using the Company's working capital, and are subject to market conditions, legal requirements, and other factors. In addition, management has been granted the authority to establish prearranged written trading plans under Rule 10b5-1 of the Securities Exchange Act of 1934 as part of the repurchase program. The share repurchase program has been put on hold temporarily due to the impact of COVID-19.
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ITEM 6. EXHIBITS


Exhibit NumberDescription
12.1
31.1
31.1
31.2
32
101.INSXBRL Instance Document - the instance document does not appear in the interactive data file because its XBRL tags are embedded within the Inline XBRL document
101.SCHXBRL Taxonomy Extension Schema Document
101.CALXBRL Taxonomy Extension Calculation Linkbase Document
101.DEFXBRL Taxonomy Extension Definition Linkbase Document
101.LABXBRL Taxonomy Extension Label Linkbase Document
101.PREXBRL Taxonomy Extension Presentation Linkbase Document
104Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101).









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SIGNATURE



Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
RYDER SYSTEM, INC.
(Registrant)
RYDER SYSTEM, INC.
Date:(Registrant)May 1, 2020By:/s/ Scott T. Parker
Scott T. Parker
Date: October 24, 2017By:/s/ Art A. Garcia
Art A. Garcia
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)
Date: October 24, 2017May 1, 2020By:/s/ Frank J. Mullen
Frank J. Mullen
Vice President and Controller
(Principal Accounting Officer)


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