UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

 Form 10-Q


(Mark One)

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended December 31, 2019September 30, 2020
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT of 1934

For the transition period from ______________ to ______________
 
Commission File Number:  000-19599

WORLD ACCEPTANCE CORPORATIONCORPORATION
(Exact name of registrant as specified in its charter.)

South Carolina57-0425114
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification Number)

104 S Main Street
Greenville,South Carolina29601
(Address of principal executive offices)
(Zip Code)

(864)298-9800
(registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, no par valueWRLD
The NASDAQ Stock Market LLC

(NASDAQ Global Select Market)
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for shorter period than the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x  No ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ¨

1


 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large Accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Large Accelerated filer
x


Accelerated filer


Non-accelerated filer
o

Smaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No x

The number of outstanding shares of the issuer’s no par value common stock as of January 31,October 30, 2020 was 7,932,313.
6,872,921.


2



 WORLD ACCEPTANCE CORPORATION
FORM 10-Q

TABLE OF CONTENTS

Item No.ContentsPage
GLOSSARY OF DEFINED TERMS
PART I - FINANCIAL INFORMATION 
1.Consolidated Financial Statements (unaudited):
 Consolidated Balance Sheets as of September 30, 2020 and March 31, 2020
 Consolidated Statements of Operations for the three and six months ended September 30, 2020 and September 30, 2019
 Consolidated Statements of Shareholders' Equity for the three and six months ended September 30, 2020 and September 30, 2019
 Consolidated Statements of Cash Flows for the six months ended September 30, 2020 and September 30, 2019
 Notes to Consolidated Financial Statements
2.Management's Discussion and Analysis of Financial Condition and Results of Operations
3.Quantitative and Qualitative Disclosures about Market Risk
4.Controls and Procedures
PART II - OTHER INFORMATION
1.Legal Proceedings
1A.Risk Factors
2.Unregistered Sales of Equity Securities and Use of Proceeds
3.Defaults Upon Senior Securities
4.Mine Safety Disclosures
5.Other Information
6.Exhibits
EXHIBIT INDEX
SIGNATURES
Item No.ContentsPage
 GLOSSARY OF DEFINED TERMS
  
 PART I - FINANCIAL INFORMATION 
1.Consolidated Financial Statements (unaudited):
 Consolidated Balance Sheets as of December 31, 2019 and March 31, 2019
 Consolidated Statements of Operations for the three and nine months ended December 31, 2019 and December 31, 2018
 Condensed Consolidated Statements of Comprehensive Income for the three and nine months ended December 31, 2019 and December 31, 2018
 Consolidated Statements of Shareholders' Equity for the three and nine months ended December 31, 2019 and December 31, 2018
 Consolidated Statements of Cash Flows for the nine months ended December 31, 2019 and December 31, 2018
 Notes to Consolidated Financial Statements
2.Management's Discussion and Analysis of Financial Condition and Results of Operations
3.Quantitative and Qualitative Disclosures about Market Risk
4.Controls and Procedures
   
 PART II - OTHER INFORMATION 
1.Legal Proceedings
1A.Risk Factors
2.Unregistered Sales of Equity Securities and Use of Proceeds
3.Defaults Upon Senior Securities
4.Mine Safety Disclosures
5.Other Information
6.Exhibits
   
 EXHIBIT INDEX
  
 SIGNATURES

Introductory Note: As used herein, the "Company," "we," "our," "us," or similar formulations include World Acceptance Corporation and each of its subsidiaries, unless otherwise expressly noted or the context otherwise requires that it include only World Acceptance Corporation. All references in this report to "fiscal 2020"2021" are to the Company’s fiscal year ending March 31, 2020;2021; all references in this report to "fiscal 2019"2020" are to the Company's fiscal year ended March 31, 2019;2020; and all references to "fiscal 2018"2019" are to the Company’s fiscal year ended March 31, 2018.2019.


3

GLOSSARY OF DEFINED TERMS

The following terms may be used throughout this Report, including consolidated financial statements and related notes.

TermDefinition
ASUACLAllowance for Credit Losses
ASUAccounting Standards Update
CEOCECLCurrent Expected Credit Loss
CEOChief Executive Officer
CFOChief Financial Officer
CFPBU.S. Consumer Financial Protection Bureau
Compensation CommitteeCompensation and Stock Option Committee
DOJCustomer TenureThe number of years since a customer was first serviced by the Company
DOJU.S. Department of Justice
Exchange ActSecurities Exchange Act of 1934, as amended
FASBFinancial Accounting Standards Board
FCPAU.S. Foreign Corrupt Practices Act of 1977, as amended
G&AGeneral and administrative
GAAPU.S. generally accepted accounting principles
IRCInternal Revenue Code of 1986, as amended
IRSU.S. Internal Revenue Service
LIBORLondon Interbank Offered Rate
Option Measurement PeriodThe 6.5 year performance period beginning on September 30, 2018 and ending on March 31, 2025 over which the Performance Options are eligible to vest, following certification by the Compensation Committee of achievement
PurchasersPerformance OptionsJointly, Astro Wealth S.A. de C.V. and Astro Assets S.A. de C.V.Performance-based stock options
Performance Share Measurement PeriodThe 6.5 year performance period beginning on September 30, 2018 and ending on March 31, 2025 over which the Performance Shares are eligible to vest, following certification by the Compensation Committee of achievement
Performance OptionsPerformance-based stock options
Performance SharesService- and performance-based restricted stock awards
PurchasersJointly, Astro Wealth S.A. de C.V. and Astro Assets S.A. de C.V.
Rehab RatePercentage of 91 days or more delinquent that do not charge off
Restricted StockService-based restricted stock awards
SECU.S. Securities and Exchange Commission
Service OptionsService-based stock options
SWACTALServicios World Acceptance Corporation de México, S. de R.L. de C.V, a former subsidiary of World Acceptance CorporationTax Advance Loan
WAC de MexicoWAC de México, S.A. de C.V., SOFOM, E.N.R., a former subsidiary of World Acceptance Corporation


4

PART I.  FINANCIAL INFORMATION

WORLD ACCEPTANCE CORPORATION
AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
(Unaudited)
 September 30, 2020March 31, 2020
ASSETS  
Cash and cash equivalents$13,987,906 $11,618,922 
Gross loans receivable1,109,366,487 1,209,871,366 
Less:  
Unearned interest, insurance and fees(289,700,225)(308,980,724)
Allowance for credit losses(109,601,359)(96,487,856)
Loans receivable, net710,064,903 804,402,786 
Right-of-use asset (Note 6)95,335,005 101,686,918 
Property and equipment, net25,910,292 24,761,108 
Deferred income taxes, net29,425,306 23,257,985 
Other assets, net26,122,886 28,547,950 
Goodwill7,370,791 7,370,791 
Intangible assets, net22,930,322 24,448,477 
Assets held for sale (Note 2)1,143,528 3,991,498 
Total assets$932,290,939 $1,030,086,435 
 
LIABILITIES & SHAREHOLDERS' EQUITY  
Liabilities:  
Senior notes payable$424,900,000 $451,100,000 
Income taxes payable4,723,017 4,965,302 
Lease liability (Note 6)96,481,607 102,759,386 
Accounts payable and accrued expenses38,911,164 59,298,680 
Total liabilities565,015,788 618,123,368 
Commitments and contingencies (Notes 6 and 12)
Shareholders' equity:  
Preferred stock, no par value Authorized 5,000,000, no shares issued or outstanding0 
Common stock, no par value Authorized 95,000,000 shares; issued and outstanding 7,002,080 and 7,807,834 shares at September 30, 2020 and March 31, 2020, respectively0 
Additional paid-in capital237,547,566 227,214,577 
Retained earnings129,727,585 184,748,490 
Total shareholders' equity367,275,151 411,963,067 
Total liabilities and shareholders' equity$932,290,939 $1,030,086,435 
 December 31, 2019 March 31, 2019
ASSETS   
Cash and cash equivalents$12,038,992
 $9,335,433
Gross loans receivable1,372,768,580
 1,127,957,383
Less: 
  
Unearned interest, insurance and fees(366,034,067) (290,813,752)
Allowance for loan losses(113,069,641) (81,519,624)
Loans receivable, net893,664,872
 755,624,007
Right-of-use asset (Note 6)122,841,353
 
Property and equipment, net28,215,117
 25,424,183
Deferred income taxes, net30,544,941
 23,830,899
Other assets, net23,640,426
 18,398,935
Goodwill7,240,419
 7,034,463
Intangible assets, net24,825,430
 15,340,153
Total assets$1,143,011,550
 $854,988,073
    
LIABILITIES & SHAREHOLDERS' EQUITY 
  
    
Liabilities: 
  
Senior notes payable$583,731,400
 $251,940,000
Income taxes payable52,274
 11,550,197
Lease liability (Note 6)123,667,502
 
Accounts payable and accrued expenses43,403,227
 39,381,251
Total liabilities750,854,403
 302,871,448
    
Commitments and contingencies (Note 12)
 
 

  
Shareholders' equity: 
  
Preferred stock, no par value Authorized 5,000,000, no shares issued or outstanding
 
Common stock, no par value Authorized 95,000,000 shares; issued and outstanding 7,932,013 and 9,284,118 shares at December 31, 2019 and March 31, 2019, respectively
 
Additional paid-in capital221,172,751
 198,125,649
Retained earnings170,984,396
 353,990,976
Total shareholders' equity392,157,147
 552,116,625
    
Total liabilities and shareholders' equity$1,143,011,550
 $854,988,073

See accompanying notes to consolidated financial statements.


5

WORLD ACCEPTANCE CORPORATION
AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)

Three months ended September 30,Six months ended September 30,
2020201920202019
Revenues:  
Interest and fee income$108,885,851 $126,091,032 $218,746,307 $249,001,181 
Insurance income, net and other income15,555,201 15,482,084 29,561,547 31,013,918 
Total revenues124,441,052 141,573,116 248,307,854 280,015,099 
Expenses:   
Provision for credit losses26,090,367 52,968,036 51,751,027 94,259,107 
General and administrative expenses:  
Personnel46,832,893 49,610,802 91,454,916 102,070,247 
Occupancy and equipment13,515,468 13,554,466 26,696,974 26,910,768 
Advertising5,255,613 6,269,734 7,867,780 12,379,561 
Amortization of intangible assets1,286,118 1,257,953 2,668,246 2,212,594 
Other8,402,448 7,759,428 18,212,603 16,655,576 
Total general and administrative expenses75,292,540 78,452,383 146,900,519 160,228,746 
Interest expense5,892,790 6,327,817 11,454,667 10,731,145 
Total expenses107,275,697 137,748,236 210,106,213 265,218,998 
Income before income taxes17,165,355 3,824,880 38,201,641 14,796,101 
Income taxes3,766,735 1,311,706 9,293,372 3,674,528 
Net income$13,398,620 $2,513,174 $28,908,269 $11,121,573 
Net income per common share:   
Basic$2.01 $0.32 $4.27 $1.36 
Diluted$1.96 $0.31 $4.20 $1.30 
Weighted average common shares outstanding:  
Basic6,680,969 7,807,229 6,773,704 8,155,263 
Diluted6,853,425 8,201,597 6,890,265 8,532,012 
 Three months ended December 31, Nine months ended December 31,
 2019 2018 2019 2018
Continuing operations       
Revenues:       
Interest and fee income$130,224,337
 $122,998,784
 $379,225,518
 $344,933,259
Insurance income, net and other income16,854,871
 14,640,547
 47,868,789
 42,611,820
Total revenues147,079,208
 137,639,331
 427,094,307
 387,545,079
        
Expenses: 
    
  
Provision for loan losses55,219,470
 48,943,886
 149,478,577
 119,893,201
General and administrative expenses:     
  
Personnel49,375,486
 47,284,258
 151,445,733
 127,984,567
Occupancy and equipment13,544,378
 12,144,964
 40,455,146
 35,854,545
Advertising8,181,106
 8,929,228
 20,560,667
 18,884,827
Amortization of intangible assets1,390,934
 372,270
 3,603,528
 911,218
Other17,631,727
 8,233,451
 34,287,303
 26,042,217
Total general and administrative expenses90,123,631
 76,964,171
 250,352,377
 209,677,374
        
Interest expense7,130,178
 4,637,154
 17,861,323
 13,020,154
Total expenses152,473,279
 130,545,211
 417,692,277
 342,590,729
        
Income (loss) from continuing operations before income taxes(5,394,071) 7,094,120
 9,402,030
 44,954,350
        
Income taxes429,997
 833,958
 2,397,698
 8,997,456
        
Income (loss) from continuing operations(5,824,068) 6,260,162
 7,004,332
 35,956,894
        
Discontinued operations (Note 2)       
Income from discontinued operations before disposal of discontinued operations and income taxes
 
 
 2,341,825
Loss on disposal of discontinued operations
 
 
 (38,377,623)
Income taxes
 
 
 626,583
Loss from discontinued operations
 
 
 (36,662,381)
        
Net income (loss)$(5,824,068) $6,260,162
 $7,004,332
 $(705,487)
        
Net income (loss) per common share from continuing operations:       
Basic$(0.81) $0.69
 $0.89
 $3.96
Diluted$(0.81) $0.67
 $0.86
 $3.88
Net loss per common share from discontinued operations:       

Basic$
 $
 $
 $(4.04)
Diluted$
 $
 $
 $(3.95)
Net income (loss) per common share: 
    
  
Basic$(0.81) $0.69
 $0.89
 $(0.08)
Diluted$(0.81) $0.67
 $0.86
 $(0.08)
Weighted average common shares outstanding:     
  
Basic7,220,938
 9,108,516
 7,842,689
 9,078,576
Diluted7,220,938
 9,278,834
 8,163,307
 9,275,068

See accompanying notes to consolidated financial statements.


WORLD ACCEPTANCE CORPORATION
AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(Unaudited)

6
 Three months ended December 31, Nine months ended December 31,
 2019 2018 2019 2018
        
Net income (loss)$(5,824,068) $6,260,162
 $7,004,332
 $(705,487)
Foreign currency translation adjustments
 
 
 (5,235,838)
Reclassification of cumulative foreign currency translation adjustments due to sale of Mexico business
 
 
 31,290,918
Comprehensive income (loss)$(5,824,068) $6,260,162
 $7,004,332
 $25,349,593


See accompanying notes to consolidated financial statements.


WORLD ACCEPTANCE CORPORATION
AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(Unaudited)
Three months ended September 30, 2020
Common Stock
SharesAdditional Paid-in CapitalRetained EarningsTotal Shareholders' Equity
Balances at June 30, 20207,451,588 $231,678,312 159,564,603 391,242,915 
Proceeds from exercise of stock options15,571 1,006,825  1,006,825 
Common stock repurchases(460,120) (43,235,638)(43,235,638)
Restricted common stock expense under stock option plan, net of cancellations ($90,720)(4,959)3,776,190  3,776,190 
Stock option expense 1,086,239  1,086,239 
Net income  13,398,620 13,398,620 
Balances at September 30, 20207,002,080 $237,547,566 129,727,585 367,275,151 

Three months ended September 30, 2019
Common Stock
SharesAdditional Paid-in CapitalRetained EarningsTotal Shareholders' Equity
Balances at June 30, 20199,181,305 $208,876,263 340,783,798 549,660,061 
Proceeds from exercise of stock options15,706 977,522 — 977,522 
Common stock repurchases(1,251,103)— (168,195,335)(168,195,335)
Restricted common stock expense under stock option plan, net of cancellations ($8,481)(66)6,677,016 — 6,677,016 
Stock option expense— 1,604,772 — 1,604,772 
Net income— — 2,513,174 2,513,174 
Balances at September 30, 20197,945,842 $218,135,573 175,101,637 393,237,210 

Six months ended September 30, 2020
Common Stock
SharesAdditional Paid-in CapitalRetained EarningsTotal Shareholders' Equity
Balances at March 31, 20207,807,834 $227,214,577 184,748,490 $411,963,067 
Proceeds from exercise of stock options15,571 1,006,825  1,006,825 
Common stock repurchases(786,418) (62,686,925)(62,686,925)
Restricted common stock expense under stock option plan, net of cancellations ($284,079)(34,907)7,193,190  7,193,190 
Stock option expense 2,132,974  2,132,974 
Cumulative effect of adoption of ASC 326  (21,242,249)(21,242,249)
Net income  28,908,269 28,908,269 
Balances at September 30, 20207,002,080 $237,547,566 129,727,585 $367,275,151 

7

Six months ended September 30, 2019
Three months ended December 31, 2019Common Stock
Common Stock        SharesAdditional Paid-in CapitalRetained EarningsTotal Shareholders' Equity
Shares Additional Paid-in Capital Retained Earnings Accumulated Other Comprehensive Loss, net Total Shareholders' Equity
Balances at September 30, 20197,945,842
 $218,135,573
 176,808,464
 
 394,944,037
Balances at March 31, 2019Balances at March 31, 20199,284,118 $198,125,649 353,990,976 $552,116,625 
Proceeds from exercise of stock options13,709
 935,877
 
 
 935,877
Proceeds from exercise of stock options55,472 3,654,097 — 3,654,097 
Common stock repurchases
 
 
 
 
Common stock repurchases(1,392,180)— (190,010,912)(190,010,912)
Restricted common stock expense under stock option plan, net of cancellations ($4,229,509)(27,538) 933,268
 
 
 933,268
Restricted common stock expense under stock option plan, net of cancellations ($246,650)Restricted common stock expense under stock option plan, net of cancellations ($246,650)(1,568)13,129,717 — 13,129,717 
Stock option expense
 1,168,033
 
 
 1,168,033
Stock option expense— 3,226,110 — 3,226,110 
Net income (loss)
 
 (5,824,068) 
 (5,824,068)
Balances at December 31, 20197,932,013
 $221,172,751
 170,984,396
 
 392,157,147
         
Net incomeNet income— — 11,121,573 11,121,573 
Balances at September 30, 2019Balances at September 30, 20197,945,842 $218,135,573 175,101,637 $393,237,210 
 Three months ended December 31, 2018
 Common Stock        
 Shares Additional Paid-in Capital Retained Earnings Accumulated Other Comprehensive Loss, net Total Shareholders' Equity
Balances at September 30, 20189,153,145
 $180,680,619
 384,310,056
 
 564,990,675
Proceeds from exercise of stock options20,180
 1,000,193
 
 
 1,000,193
Common stock repurchases(38,822) 
 (3,760,309) 
 (3,760,309)
Restricted common stock expense under stock option plan, net of cancellations ($1,348,952)704,845
 4,216,816
 
 
 4,216,816
Stock option expense
 1,361,349
 
 
 1,361,349
Net income
 
 6,260,162
 
 6,260,162
Balances at December 31, 20189,839,348
 $187,258,977
 386,809,909
 
 574,068,886
          

 Nine months ended December 31, 2019
 Common Stock        
 Shares Additional Paid-in Capital Retained Earnings Accumulated Other Comprehensive Loss, net Total Shareholders' Equity
Balances at March 31, 20199,284,118
 $198,125,649
 353,990,976
 
 $552,116,625
Proceeds from exercise of stock options69,181
 4,589,974
 
 
 4,589,974
Common stock repurchases(1,392,180) 
 (190,010,912) 
 (190,010,912)
Restricted common stock expense under stock option plan, net of cancellations ($4,476,159)(29,106) 14,062,985
 
 
 14,062,985
Stock option expense
 4,394,143
 
 
 4,394,143
Net income
 
 7,004,332
 
 7,004,332
Balances at December 31, 20197,932,013
 $221,172,751
 170,984,396
 
 $392,157,147

 Nine months ended December 31, 2018
 Common Stock        
 Shares Additional Paid-in Capital Retained Earnings Accumulated Other Comprehensive Loss, net Total Shareholders' Equity
Balances at March 31, 20189,119,443
 $175,887,227
 391,275,705
 (26,055,080) $541,107,852
Proceeds from exercise of stock options45,456
 2,815,599
 
 
 2,815,599
Restricted common stock expense under stock option plan, net of cancellations ($1,348,952)713,271
 6,131,165
 
 
 6,131,165
Stock option expense
 2,424,986
 
 
 2,424,986
Other comprehensive loss
 
 
 (5,235,838) (5,235,838)
Reclassification of cumulative foreign currency translation adjustments due to sale of Mexico business
 
 
 31,290,918
 31,290,918
Net loss
 
 (705,487) 
 (705,487)
Balances at December 31, 20189,839,348
 $187,258,977
 386,809,909
 
 $574,068,886

See accompanying notes to consolidated financial statements.


8

Table of Contents
WORLD ACCEPTANCE CORPORATION
AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)

Six months ended September 30,
 20202019
Cash flow from operating activities:  
Net income$28,908,269 $11,121,573 
Adjustments to reconcile net income to net cash provided by operating activities:  
Amortization of intangible assets2,668,246 2,212,594 
Amortization of investment in historic tax credits868,192 
Amortization of debt issuance costs315,015 261,392 
Provision for credit losses51,751,027 94,259,107 
Depreciation3,477,512 3,499,067 
Loss (gain) on sale of property and equipment34,058 (101,774)
Deferred income tax benefit1,218,798 (6,361,213)
Compensation related to stock option and restricted stock plans, net of taxes and adjustments9,610,243 16,602,477 
Change in accounts:  
Other assets, net1,692,741 3,704,467 
Income taxes payable(242,285)(10,028,921)
Accounts payable and accrued expenses(20,387,516)3,007,987 
Net cash provided by operating activities79,914,300 118,176,756 
Cash flows from investing activities:  
Decrease (increase) in loans receivable, net19,745,335 (130,033,384)
Net assets acquired from branch acquisitions, primarily loans(5,786,847)(47,021,848)
Increase in intangible assets from acquisitions(1,150,091)(14,548,794)
Purchases of property and equipment(4,760,009)(5,132,987)
Proceeds from sale of property and equipment2,947,225 153,044 
Net cash provided by (used in) investing activities10,995,613 (196,583,969)
Cash flow from financing activities:  
Borrowings from senior notes payable144,676,750 358,191,400 
Payments on senior notes payable(170,876,750)(91,300,000)
Debt issuance costs associated with senior notes payable(376,750)(991,400)
Proceeds from exercise of stock options1,006,825 3,654,097 
Payments for taxes related to net share settlement of equity awards(284,079)(246,650)
Repurchase of common stock(62,686,925)(190,010,912)
Net cash provided by (used in) financing activities(88,540,929)79,296,535 
Net change in cash and cash equivalents2,368,984 889,322 
Cash and cash equivalents at beginning of period11,618,922 9,335,433 
Cash and cash equivalents at end of period$13,987,906 $10,224,755 
Supplemental Disclosures:
Interest paid during the period$11,283,327 $9,303,060 
Income taxes paid during the period$8,731,860 $17,683,191 
 Nine months ended December 31,
 2019 2018
Cash flow from operating activities:   
Net income (loss)$7,004,332
 $(705,487)
Adjustments to reconcile net income (loss) to net cash provided by operating activities: 
  
Loss on sale of discontinued operations
 38,377,623
Amortization of intangible assets3,603,528
 911,218
Amortization of debt issuance costs389,445
 456,568
Provision for loan losses149,478,577
 119,893,201
Depreciation5,268,517
 5,015,745
Loss (gain) on sale of property and equipment(106,703) 50,139
Deferred income tax benefit(6,714,042) (3,606,647)
Compensation related to stock option and restricted stock plans, net of taxes and adjustments22,933,287
 9,905,103
Change in accounts: 
  
Other assets, net(3,813,387) (3,946,708)
Income taxes payable(11,497,923) (3,297,313)
Accounts payable and accrued expenses4,021,976
 1,100,829
Net cash provided by operating activities170,567,607
 164,154,271
Cash flows from investing activities: 
  
Increase in loans receivable, net(244,483,146) (239,976,349)
Net assets acquired from branch acquisitions, primarily loans(43,105,296) (30,232,918)
Increase in intangible assets from acquisitions(13,294,761) (8,951,592)
Purchases of property and equipment(8,037,189) (6,973,951)
Proceeds from sale of property and equipment153,441
 257,740
Proceeds from sale of Mexico business
 37,494,505
Net cash used in investing activities(308,766,951) (248,382,565)
Cash flow from financing activities: 
  
Borrowings from senior notes payable473,291,400
 246,640,000
Payments on senior notes payable(141,500,000) (183,500,000)
Debt issuance costs associated with senior notes payable(991,400) (240,000)
Proceeds from exercise of stock options4,589,974
 2,815,599
Payments for taxes related to net share settlement of equity awards(4,476,159) (1,348,952)
Repurchase of common stock(190,010,912) (3,760,309)
Net cash provided by financing activities140,902,903
 60,606,338
Effects of foreign currency fluctuations on cash and cash equivalents
 2,667,447
Net change in cash and cash equivalents2,703,559
 (20,954,509)
Cash and cash equivalents at beginning of period from continuing operations9,335,433
 12,473,833
Cash and cash equivalents at beginning of period from discontinued operations
 19,612,471
Cash and cash equivalents at end of period$12,038,992
 $11,131,795
Cash and cash equivalents at end of period from continuing operations$12,038,992
 $11,131,795
Cash and cash equivalents at end of period from discontinued operations$
 $
    
Supplemental Disclosures:   
Interest paid during the period$16,091,487
 $11,865,748
Income taxes paid during the period$22,135,053
 $16,976,977

See accompanying notes to consolidated financial statements.

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WORLD ACCEPTANCE CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 (Unaudited)

NOTE 1 – BASIS OF PRESENTATION

The consolidated financial statements of the Company at December 31, 2019,September 30, 2020 and for the three and ninesix months then ended were prepared in accordance with the instructions for Form 10-Q and are unaudited; however, in the opinion of management all adjustments (consisting only of items of a normal, recurring nature) necessary for a fair presentation of the financial position at December 31, 2019,September 30, 2020, and the results of operations and cash flows for the periods ended December 31,September 30, 2020 and 2019, and 2018, have been included. The results for the interim periods are not necessarily indicative of the results that may be expected for the full year or any other interim period.

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amount of assets and liabilities and disclosure of contingent liabilities at the date of the consolidated financial statements and the reported amount of revenue and expenses during the reporting period. Actual results could differ from those estimates.

The consolidated financial statements do not include all disclosures required by GAAP and should be read in conjunction with the Company’s audited consolidated financial statements and related notes for the fiscal year ended March 31, 2019,2020, included in the Company’s Annual Report on Form 10-K for the fiscal year ended March 31, 2019,2020, as filed with the SEC. In addition to the "Critical Accounting Policies" impacted by the new CECL standard described below, the Company applies the accounting policies contained in Note 1 to the Consolidated Financial Statements included in the Company's Annual Report on Form 10-K for the year ended March 31, 2020. The Company believes that the disclosures are adequate to make the information presented not misleading. Certain reclassifications have been made to the amounts previously reported to conform to the current period presentation.


NOTE 2 – DISCONTINUED OPERATIONSASSETS HELD FOR SALE

As previously disclosed,In the fourth quarter of fiscal 2020 the Company sold allmoved its corporate headquarters from properties it owned outright in Greenville, South Carolina to leased office space in downtown Greenville, South Carolina. Under ASC 360-10, the properties met the criteria for classification as held for sale as of March 31, 2020.

During the second quarter of fiscal 2021 the Company completed the sale of two of the issuedthree buildings held for sale, resulting in an aggregate loss of $37,579. The loss on sale of assets held for sale is included as a component of insurance income, net and outstanding capital stock and equity interestother income in the Company's Consolidated Statement of WAC de Mexico and SWAC to the Purchasers, effective as of July 1, 2018, for a purchase price of approximately $44.36 million.Operations. The Company has provided limited ParaData systemsexpects to complete the sale of the third, and software training tofinal, building held for sale within the Purchasers, as requested. The Company has not and will not have any other involvement with the Mexico operations subsequent to the sale's effective date.next twelve months.

There were no assets or liabilities of discontinued operations at December 31, 2019 and March 31, 2019.

The following table reconciles the major classes of line items constituting loss from discontinued operationsassets held for sale to the amounts presented in the consolidated statements of operations:Consolidated Balance Sheets:
September 30, 2020March 31, 2020
Assets held for sale:
Property and equipment, net$1,143,528 $3,991,498 
Total assets held for sale$1,143,528 $3,991,498 
 Three months ended December 31, Nine months ended December 31,
 2018 2018
    
Revenues
 $9,693,367
Provision for loan losses
 1,809,059
General and administrative expenses
 5,542,483
Income from discontinued operations before disposal of discontinued operations and income taxes
 2,341,825
Loss on disposal of discontinued operations
 (38,377,623)
Income taxes
 626,583
Loss from discontinued operations
 $(36,662,381)



The following table presents operating, investing and financing cash flows for the Company’s discontinued operations:
  Nine months ended December 31,
  2019 2018
     
Cash provided by operating activities: $
 $3,553,854
Cash provided by investing activities: 
 1,138,084
Cash used in financing activities: $
 $(17,126,000)


NOTE 3 – SUMMARY OF SIGNIFICANT POLICIES

Nature of Operations

The Company is a small-loan consumer finance company headquartered in Greenville, South Carolina that offers short-term small loans, medium-term larger loans, related credit insurance products and ancillary products and services to individuals who have limited access to other sources of consumer credit. The Company offers income tax return preparation services to its loan customers and other individuals.

Seasonality

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The Company's loan volume and corresponding loans receivable follow seasonal trends. The Company's highest loan demand generally occurs from October through December, its third fiscal quarter. Loan demand is generally lowest and loan repayment highest from January to March, its fourth fiscal quarter. Loan volume and average balances remain relatively level during the remainder of the year. Consequently, the Company experiences significant seasonal fluctuations in its operating results and cash needs. Operating results for the Company's third fiscal quarter are generally lower than in other quarters and operating results for its fourth fiscal quarter are generally higher than in other quarters.

Allowance for credit losses

Refer to Note 5, “Finance Receivables and Allowance for Credit Losses,” in this Quarterly Report on Form 10-Q for information regarding the Company's adoption of the CECL allowance model on April 1, 2020 and a description of the methodology it utilizes.

Reclassification

Certain prior period amounts have been reclassified to conform to the current presentation. Such reclassifications had no impact on previously reported net income (loss) or shareholders' equity.

Adjustments subsequent to the release of earnings on January 30, 2020

The Company has made certain adjustments to its calculationtreatment of diluted weighted average common shares outstandinghistoric tax credits purchased during fiscal 2020 since it filed its Report on Form 10-Q for the three-monthquarterly period ended December 31,September 30, 2019. In accordance with ASC 260-10-45, theThe adjustments correctly present the effectCompany’s election to account for historic tax credits purchased using the income statement method in conjunction with the flow-through method. Under this approach, the deferred tax liability related to the difference between the book and tax basis in the underlying historic tax credit investment is recorded in the tax provision and reversed over the same period as the amortization of anti-dilutive shares on net loss per common share from continuing operations, diluted ("Diluted EPS").the historic tax credit investment. As a result of these adjustments, Diluted EPS forcorrections, the three months ended December 31, 2019 of $(0.78) was corrected to $(0.81) in this report.below line items have been adjusted as follows:

CONSOLIDATED STATEMENT OF OPERATIONS
Three months ended September 30, 2019Six months ended September 30, 2019
As originally filedAdjustmentsAs revisedAs originally filedAdjustmentsAs revised
Income tax expense (benefit)$(395,121)$1,706,827 $1,311,706 $1,967,701 $1,706,827 $3,674,528 
Net income$4,220,001 $(1,706,827)$2,513,174 $12,828,400 $(1,706,827)$11,121,573 

Recently Adopted Accounting Standards

LeasesMeasurement of Credit Losses on Financial Instruments

In February 2016,ASU 2016-13 (and all subsequent ASUs on this topic) introduce the FASB issuedCECL model, a new credit loss methodology, replacing multiple existing impairment methods in current GAAP, which generally require that a loss be incurred before it is recognized. The amendments in this ASU No. 2016-02, Leases (Topic 842).require loss estimates be determined over the lifetime of the asset and broaden the information that an entity must consider in developing its expected credit losses. The ASU as amended by ASU 2018-01, ASU 2018-10,does not specify a method for measuring expected credit losses and 2018-11, requires lesseesallows an entity to recognize assetsapply methods that reasonably reflect its expectations of the credit loss estimate based on the entity’s size, complexity, and liabilities from leases with terms greater than 12 months and to disclose information relatedrisk profile. In addition, the disclosures of credit quality indicators in relation to the amount, timing and uncertaintyamortized cost of cash flows arising from leases, including various qualitative and quantitative requirements. financing receivables, a current disclosure requirement, are further disaggregated by year of origination.

The amendments ofCompany adopted this ASU are effective for annual periods, and interim periods within those annual periods, beginning after December 15, 2018.

Upon(and all subsequent ASUs on this topic) as of April 1, 2020 using the modified retrospective approach. The adoption of this guidancepronouncement resulted in the recognition of a $28.6 million increase in the allowance for credit losses on our opening balance sheet as of April 1, 2019 the Company removed its2020, with a corresponding net-of-tax $21.2 million reduction in retained earnings and a $7.4 million increase to deferred rent expense balance of $0.4 million, recorded a right-of-use asset of $92.3 million, and recorded a lease liability of $92.7 million. Amounts recorded upon adoption of Topic 842 were adjusted from what was reported in the Company's Annual Report on Form 10-K for the fiscal year ended March 31, 2019 due to the Company finalizing its implementation since that filing. In conjunction with adoption the Company made the following elections as outlined in ASU 2016-02 and its amendments:income taxes, net.


The Company elected to apply the new guidance retrospectively at the beginning of the period of adoption, and, as a result, the adoption date is the beginning of the reporting period in which the Company first applies the guidance in Topic 842. The Company has not adjusted comparative years in the consolidated financial statements or make the new required disclosures for periods before the adoption date. The new required disclosures are only presented in the period of adoption and subsequently thereafter.

The Company elected, by class of underlying asset, to expense short-term leases on a straight-line basis over the life of the lease rather than applying the recognition requirements in Topic 842 according to the following table:
Class of Underlying AssetElection? Yes/No
Buildings (Office Space)No
Office EquipmentYes

The Company elected, by class of underlying asset, not to separate non-lease components from lease components and instead account for each separate lease component and the non-lease components associated with those lease components as a single lease component according to the following table:
Class of Underlying AssetElection? Yes/No
Buildings (Office Space)Yes
Office EquipmentYes

The Company elected the following practical expedients, which must be elected as a package, when applying Topic 842 to leases that commenced before the adoption date:
1.Not to reassess whether any expired or existing contracts are or contain leases;
2.Not to reassess the lease classification for any expired or existing leases (that is, all existing leases that were classified as operating leases in accordance with Topic 840 are classified as operating leases, and all existing leases that were classified as capital leases in accordance with Topic 840 are classified as finance leases); and,
3.Not to reassess initial direct costs for any existing leases.

The Company elected to use hindsight in determining the lease term (that is, when considering lessee options to extend or terminate the lease and to purchase the underlying asset) and in assessing impairment of the its right-of-use assets when applying Topic 842 to leases that commenced before the adoption date.

Adoption of the standard did not impact the Company's consolidated statements of operations nor did adoption require the Company to alter its revolving credit facility to remain in compliance with its debt covenants.

Recently Issued Accounting Standards Not Yet Adopted

Simplifying the Test for Goodwill Impairment

In January 2017, the FASB issued ASU 2017-04, Simplifying the Test for Goodwill Impairment. ASU 2017-04 eliminates Step 2 from the goodwill impairment test. Instead, under the amendments in this Update, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. Additionally, an entity should consider income tax effects from any tax deductible goodwill on the carrying amount of the reporting unit when measuring the goodwill impairment loss, if applicable. ASU 2017-04 also eliminates the requirements for any reporting unit with a zero or negative carrying amount to perform a qualitative assessment and, if it fails that qualitative test, to perform Step 2 of the goodwill impairment test. Therefore, the same impairment assessment applies to all reporting units. The amendments in this update are effective for public entities who are SEC filers for fiscal years beginning after December 15, 2019. Early adoption is permitted. We are currently evaluating the impact the adoption of this guidance will have on our consolidated financial statements.

Measurement of Credit Losses on Financial Instruments

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses, amended in November 2019 (ASU 2019-11). The amendment seeks to provide financial statement users with more decision-useful information about the expected credit losses on financial instruments and other commitments to extend credit held by a reporting entity at each reporting date. To achieve this objective, the amendments in this ASU replace the incurred loss impairment methodology in current GAAP with a methodology

that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. For public business entities the amendments are effective for fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. Early adoption is permitted for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. We are currently evaluating the impact the adoption of this guidance will have on our consolidated financial statements. We are in the process of testing and refining our new methodology that will comply with the standard. The results of our preliminary tests, using the new methodology, indicated that our allowance for losses could increase between $10.0 and $20.0 million upon implementation of ASU 2016-13. The ultimate impact on the date of adoption will depend on refinements to our model, methodology and key assumptions.

We reviewed all other newly issued accounting pronouncements and concluded that they are either not applicable to our business or are not expected to have a material effect on the consolidated financial statements as a result of future adoption.

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NOTE 4 – FAIR VALUE

Fair Value Disclosures

The Company may carry certain financial instruments and derivative assets and liabilities measured at fair value measured on a recurring or nonrecurring basis. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date. The Company determinesmeasures the fair values of its financial instruments based on the fair value hierarchy, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value.

Fair value measurements are grouped in three levels. The levels prioritize the inputs used to measure the fair value of the assets or liabilities. These levels are:

Level 1 – Quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2 – Inputs other than quoted prices that are observable for assets and liabilities, either directly or indirectly. These inputs include quoted prices for similar assets or liabilities in active markets and quoted prices for identical or similar assets or liabilities in markets that are less active.
Level 3 – Unobservable inputs for assets or liabilities reflecting the reporting entity’s own assumptions.

The Company’s financial instruments consist of the following: cash and cash equivalents, loans receivable, net, and senior notes payable. Fair value approximates carrying value for all of these instruments. Loans receivable are originated at prevailing market rates and have an average life of approximately eight months. Given the short-term nature of these loans, they are continually repriced at current market rates. The Company’s revolving credit facility has a variable rate based on a margin over LIBOR and reprices with any changes in LIBOR. The Company also considers its creditworthiness in its determinationestimation of fair value.

The carrying amounts and estimated fair values of financial assets and liabilities disclosed but not carried at fair value and their level within the Company's financial instrumentsfair value hierarchy are summarized below.
September 30, 2020March 31, 2020
Input LevelCarrying ValueEstimated Fair ValueCarrying ValueEstimated Fair Value
ASSETS
Cash and cash equivalents1$13,987,906 13,987,906 $11,618,922 11,618,922 
Loans receivable, net3710,064,903 710,064,903 804,402,786 804,402,786 
LIABILITIES
Senior notes payable3424,900,000 424,900,000 451,100,000 451,100,000 
   December 31, 2019 March 31, 2019
 Input Level Carrying Value Estimated Fair Value Carrying Value Estimated Fair Value
ASSETS         
Cash and cash equivalents1 $12,038,992
 12,038,992
 $9,335,433
 9,335,433
Loans receivable, net3 893,664,872
 893,664,872
 755,624,007
 755,624,007
          
LIABILITIES         
Senior notes payable3 583,731,400
 583,731,400
 251,940,000
 251,940,000


The carrying amounts and estimated fair values of amounts the Company measures at fair value on a non-recurring basis, which are limited to the Company's assets held for sale, are summarized below.
September 30, 2020March 31, 2020
Input LevelCarrying ValueEstimated Fair ValueCarrying ValueEstimated Fair Value
ASSETS
Assets held for sale2$1,143,528 $1,143,528 $3,991,498 $3,991,498 


The Company re-valued its corporate headquarters in Greenville, South Carolina as of March 31, 2020 in conjunction with its reclassification of the related assets as held for sale. The observable inputs the Company used in its revaluation were the agreed-upon prices to sell the assets.

There were no other significant assets or liabilities measured at fair value on a non-recurring basis as of December 31, 2019September 30, 2020 or March 31, 20192020.
.

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NOTE 5 – FINANCE RECEIVABLES AND ALLOWANCE FOR LOANCREDIT LOSSES

The following is a summary of gross loans receivable by customer tenure as of:
Customer TenureSeptember 30, 2020
0 to 5 months$75,827,098
6 to 17 months142,658,784
18 to 35 months160,451,477
36 to 59 months126,077,197
60+ months603,148,733
Tax advance loans1,203,198
Total gross loans$1,109,366,487
 December 31,
2019
 March 31,
2019
 December 31,
2018
      
Small loans$901,610,938
 $736,643,663
 $857,862,767
Large loans470,962,956
 383,686,372
 400,936,499
Tax advance loans194,686
 7,627,348
 108,639
Total gross loans$1,372,768,580
 $1,127,957,383
 $1,258,907,905

During the first quarter of fiscal 2021, we adopted ASU 2016-13, which replaces the incurred loss methodology for determining our provision for credit losses and allowance for credit losses with an expected loss methodology that is referred to as the CECL model, using the modified retrospective approach. Upon adoption, the total allowance for credit losses increased by $28.6 million, with no impact to the consolidated statement of operations.

Based on the Company’s loan products, the purpose and the term, current payment performance is used to assess the capability of the borrower to repay contractual obligations of the loan agreements as scheduled. Current payment performance is monitored by management on a daily basis. On an as needed basis, qualitative information may be taken into consideration if new information arises related to the customer’s ability to repay the loan. The Company’s payment performance buckets are as follows: current, 30-60 days past due, 61-90 days past due, 91 days or more past due.

The following istables provide a summarybreakdown of the changesCompany’s gross loans receivable by current payment performance on a recency basis and year of origination at September 30, 2020:
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Term Loans By Origination
LoansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$972,725,701 $50,307,235 $2,171,951 $156,648 $10,639 $3,984 $1,025,376,158 
30 - 60 days past due30,118,338 3,199,397 226,733 33,613 1,560 1,553 33,581,194 
61 - 90 days past due16,896,334 1,959,318 116,829 30,665 1,386 19,004,532 
91 or more days past due24,942,824 4,938,873 287,985 25,415 4,497 1,811 30,201,405 
Total$1,044,683,197 $60,404,823 $2,803,498 $246,341 $18,082 $7,348 $1,108,163,289 
Term Loans By Origination
Tax advance loansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$63,894 $469 $$$$64,363 
30 - 60 days past due58,728 156 58,884 
61 - 90 days past due62,232 879 63,111 
91 or more days past due1,013,377 3,463 1,016,840 
Total$1,198,231 $4,967 $$$$$1,203,198 
Total gross loans$1,109,366,487 

The following tables provide a breakdown of the Company’s gross loans receivable by current payment performance on a contractual basis and year of origination at September 30, 2020:
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Term Loans By Origination
LoansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$958,885,641 $44,710,976 $1,629,478 $74,227 $843 $$1,005,301,165 
30 - 60 days past due33,474,292 2,144,594 111,912 14,826 35,745,624 
61 - 90 days past due19,187,491 1,822,975 76,408 4,932 21,091,806 
91 or more days past due33,135,773 11,726,278 985,700 152,356 17,239 7,348 46,024,694 
Total$1,044,683,197 $60,404,823 $2,803,498 $246,341 $18,082 $7,348 $1,108,163,289 
Term Loans By Origination
Tax advance loansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$22,319 $$$$$22,319 
30 - 60 days past due41,073 41,073 
61 - 90 days past due51,596 51,596 
91 or more days past due1,083,243 4,967 1,088,210 
Total$1,198,231 $4,967 $$$$$1,203,198 
Total gross loans$1,109,366,487 

The allowance for credit losses is applied to amortized cost, which is defined as the amount at which a financing receivable is originated, and net of deferred fees and costs, collection of cash, and charge-offs. Amortized cost also includes interest earned but not collected.

Credit Risk is inherent in the business of extending loans to borrowers and is continuously monitored by management and reflected within the allowance for credit losses for loans. The allowance for credit losses is an estimate of expected losses inherent within the Company’s gross loans receivable portfolio. In estimating the allowance for credit losses, loans with similar risk characteristics are aggregated into pools and collectively assessed. The Company’s loan products have generally the same terms therefore the Company looked to borrower characteristics as a way to disaggregate loans into pools sharing similar risks.

In determining the allowance for credit losses, the Company examined four borrower risk metrics as noted below.

1.Borrower type
2.Active months
3.Prior loan performance
4.Customer tenure

To determine how well each metric predicts default risk the Company uses loss rate data over an observation period of twelve months at the loan level.

The information value was then calculated for each metric. From this analysis management determined the metric that had the strongest predictor of default risk was customer tenure. The customer tenure buckets used in the allowance for credit loss calculation are:

1.0 to 5 months
2.6 to 17 months
3.18 to 35 months
4.36 to 59 months
5.60+ months
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Management will continue to monitor this credit metric on a quarterly basis.

Management estimates an allowance for each customer tenure bucket by performing a historical migration analysis of loans in that bucket for the twelve most recent historical twelve-month migration periods, adjusted for seasonality. All loans that are greater than 90 days past due on a recency basis and not written off as of the reporting date are reserved for at 100% of the outstanding balance, net of a calculated Rehab Rate. Management considers whether current credit conditions might suggest a change is needed to the allowance for credit losses by monitoring trends in 60-day delinquencies, FICO scores and average loan size as compared to metrics in the historical migration period. Due to the short term nature of the loan portfolio, forecasted changes in macroeconomic variables such as unemployment do not have a significant impact on loans outstanding at the end of a particular reporting period. Therefore, management develops a reasonable and supportable forecast of losses by comparing the most recent 6-month loss curves as compared to historical loss curves to see if there are significant changes in borrower behavior that may indicate the historical migration rates should be adjusted. If an adjustment is made as a result of the forecast, then the Company has elected to immediately revert back to historical experience past the forecast period.

The following table presents a roll forward of the allowance for credit losses on our gross loans receivable for the three and six months ended September 30, 2020 and 2019.
Three months ended September 30,Six months ended September 30,
2020201920202019
Beginning balance$112,686,597 $87,353,087 $96,487,856 $81,519,624 
Impact of ASC 326 — 28,628,368 — 
Provision for credit losses26,090,367 52,968,036 51,751,027 94,259,107 
Charge-offs(33,793,503)(42,604,434)(77,625,445)(82,128,421)
Recoveries4,617,898 3,752,624 10,359,553 7,819,003 
Net charge-offs(29,175,605)(38,851,810)(67,265,892)(74,309,418)
Ending Balance$109,601,359 $101,469,313 $109,601,359 $101,469,313 

The following table is an aging analysis on a recency basis at amortized cost of the Company’s gross loans receivable at September 30, 2020:

Days Past Due - Recency Basis
Customer TenureCurrent30 - 6061 - 90Over 90Total Past DueTotal Loans
0 to 5 months$62,173,397 $3,884,632 $2,980,787 $6,788,282 $13,653,701 $75,827,098 
6 to 17 months126,535,248 6,150,317 4,017,882 5,955,337 16,123,536 142,658,784 
18 to 35 months147,862,032 5,374,578 2,934,945 4,279,922 12,589,445 160,451,477 
36 to 59 months118,141,571 3,556,780 1,796,038 2,582,808 7,935,626 126,077,197 
60+ months570,663,909 14,614,888 7,274,880 10,595,056 32,484,824 603,148,733 
Tax advance loans64,363 58,884 63,111 1,016,840 1,138,835 1,203,198 
Total gross loans1,025,440,520 33,640,079 19,067,643 31,218,245 83,925,967 1,109,366,487 
Unearned interest, insurance and fees(267,783,778)(8,784,778)(4,979,329)(8,152,340)(21,916,447)(289,700,225)
Total net loans$757,656,742 $24,855,301 $14,088,314 $23,065,905 $62,009,520 $819,666,262 
Percentage of period-end gross loans receivable3.0%1.7%2.8%7.6%
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Days Past Due - Contractual Basis
Customer TenureCurrent30 - 6061 - 90Over 90Total Past DueTotal Loans
0 to 5 months$60,727,536 $3,744,789 $2,855,588 $8,499,186 $15,099,563 $75,827,099 
6 to 17 months124,014,494 6,292,585 4,228,451 8,123,254 18,644,290 142,658,784 
18 to 35 months145,170,347 5,707,082 3,242,541 6,331,507 15,281,130 160,451,477 
36 to 59 months115,850,902 3,771,789 2,074,251 4,380,254 10,226,294 126,077,196 
60+ months559,537,885 16,229,380 8,690,975 18,690,493 43,610,848 603,148,733 
Tax advance loans22,319 41,073 51,595 1,088,211 1,180,879 1,203,198 
Total gross loans1,005,323,483 35,786,698 21,143,401 47,112,905 104,043,004 1,109,366,487 
Unearned interest, insurance and fees(262,530,410)(9,345,347)(5,521,393)(12,303,075)(27,169,815)(289,700,225)
Total net loans$742,793,073 $26,441,351 $15,622,008 $34,809,830 $76,873,189 $819,666,262 
Percentage of period-end gross loans receivable3.2%1.9%4.2%9.4%

The Company elected not to record an allowance for credit losses for accrued interest as outlined in ASC 326-20-30-5A. Loans are placed on nonaccrual status when management determines that the periods indicated:full payment of principal and collection of interest according to contractual terms is no longer likely. The accrual of interest is discontinued when a loan is 61 days or more past the contractual due date. When the interest accrual is discontinued, all unpaid accrued interest is reversed against interest income. While a loan is on nonaccrual status, interest revenue is recognized only when a payment is received. Once a loan moves to nonaccrual status, it remains in nonaccrual status until it is paid out, charged off or refinanced. During the three months ended September 30, 2020, the Company reversed a total of $4.3 million of unpaid accrued interest against interest income. During the six months ended September 30, 2020, the Company reversed a total of $9.8 million of unpaid accrued interest against interest income.
 Three months ended December 31, Nine months ended December 31,
 2019 2018 2019 2018
        
Balance at beginning of period$101,469,313
 79,310,375
 $81,519,624
 $66,088,139
Provision for loan losses55,219,470
 48,943,886
 149,478,577
 119,893,201
Loan losses(46,850,430) (40,001,055) (128,978,851) (105,014,401)
Recoveries3,231,288
 3,052,628
 11,050,291
 10,338,895
Balance at end of period$113,069,641
 $91,305,834
 $113,069,641
 $91,305,834

The following table presents the amortized cost basis of loans on nonaccrual status as of the beginning of the reporting period and the end of the reporting period and the amortized cost basis of nonaccrual loans without related expected credit loss. It also shows year-to-date interest income recognized on nonaccrual loans:
Nonaccrual Financial Assets
Customer TenureAs of
September 30, 2020
As of
March 31, 2020
Financial Assets 61 Days or More Past Due, Not on Nonaccrual StatusNonaccrual Financial Assets With No Allowance
as of September 30, 2020
Interest Income
Recognized
0 to 5 months$11,676,657 $26,040,593 $$$1,062,504 
6 to 17 months12,746,931 17,466,450 1,238,745 
18 to 35 months10,032,544 13,723,295 1,045,401 
36 to 59 months6,825,858 10,071,288 815,245 
60+ months29,250,038 44,293,545 3,624,427 
Tax advance loans1,203,653 41,573 
Unearned interest, insurance and fees(18,733,073)(28,510,140)— — 
Total$53,002,608 $83,126,604 $$$7,786,322 

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Under the prior incurred loss methodology, loss contingencies were evaluated as: probable, reasonably possible, or remote. If, at the date of financial statement presentation, information was available that indicated an asset had been impaired and the amount of loss could be reasonably estimated, then an allowance for that loss could be recorded. Recording an allowance for a loss that was considered reasonably possible or remote was not permitted. With the adoption of ASC 326, the Company considers the lifetime potential for losses at the point of origination and records an allowance for that potential, at that point in time, removing the necessity of differentiation between the three loss contingency concepts and impairment. The following disclosures are presented under previously applicable GAAP.

The following is a summary of loans individually and collectively evaluated for impairment for the periodperiods indicated:
March 31, 2020Loans individually
evaluated for
impairment
(impaired loans)
Loans collectively
evaluated for
impairment
Total
Gross loans in bankruptcy, excluding contractually delinquent$5,165,752 5,165,752 
Gross loans contractually delinquent70,719,727 70,719,727 
Loans not contractually delinquent and not in bankruptcy1,133,985,887 1,133,985,887 
Gross loan balance75,885,479 1,133,985,887 1,209,871,366 
Unearned interest and fees(16,848,762)(292,131,962)(308,980,724)
Net loans59,036,717 841,853,925 900,890,642 
Allowance for credit losses(54,090,509)(42,397,347)(96,487,856)
Loans, net of allowance for credit losses$4,946,208 799,456,578 804,402,786 
December 31, 2019
Loans individually
evaluated for
impairment
(impaired loans)
 
Loans collectively
evaluated for
impairment
 Total
      
Gross loans in bankruptcy, excluding contractually delinquent$5,066,019
 
 5,066,019
Gross loans contractually delinquent80,765,569
 
 80,765,569
Loans not contractually delinquent and not in bankruptcy
 1,286,936,992
 1,286,936,992
Gross loan balance85,831,588
 1,286,936,992
 1,372,768,580
Unearned interest and fees(19,140,361) (346,893,706) (366,034,067)
Net loans66,691,227
 940,043,286
 1,006,734,513
Allowance for loan losses(61,840,514) (51,229,127) (113,069,641)
Loans, net of allowance for loan losses$4,850,713
 888,814,159
 893,664,872


March 31, 2019
Loans individually
evaluated for
impairment
(impaired loans)
 
Loans collectively
evaluated for
impairment
 Total
      
Gross loans in bankruptcy, excluding contractually delinquent$4,644,203
 
 4,644,203
Gross loans contractually delinquent59,633,541
 
 59,633,541
Loans not contractually delinquent and not in bankruptcy
 1,063,679,639
 1,063,679,639
Gross loan balance64,277,744
 1,063,679,639
 1,127,957,383
Unearned interest and fees(14,319,795) (276,493,957) (290,813,752)
Net loans49,957,949
 787,185,682
 837,143,631
Allowance for loan losses(45,511,124) (36,008,500) (81,519,624)
Loans, net of allowance for loan losses$4,446,825
 751,177,182
 755,624,007

December 31, 2018
Loans individually
evaluated for
impairment
(impaired loans)
 
Loans collectively
evaluated for
impairment
 Total
      
Gross loans in bankruptcy, excluding contractually delinquent$4,714,475
 
 4,714,475
Gross loans contractually delinquent62,834,979
 
 62,834,979
Loans not contractually delinquent and not in bankruptcy
 1,191,358,451
 1,191,358,451
Gross loan balance67,549,454
 1,191,358,451
 1,258,907,905
Unearned interest and fees(14,930,704) (323,201,775) (338,132,479)
Net loans52,618,750
 868,156,676
 920,775,426
Allowance for loan losses(48,104,640) (43,201,194) (91,305,834)
Loans, net of allowance for loan losses$4,514,110
 824,955,482
 829,469,592

September 30, 2019Loans individually
evaluated for
impairment
(impaired loans)
Loans collectively
evaluated for
impairment
Total
Gross loans in bankruptcy, excluding contractually delinquent$5,919,237 5,919,237 
Gross loans contractually delinquent67,515,456 67,515,456 
Loans not contractually delinquent and not in bankruptcy1,200,712,101 1,200,712,101 
Gross loan balance73,434,693 1,200,712,101 1,274,146,794 
Unearned interest and fees(15,408,232)(318,918,117)(334,326,349)
Net loans58,026,461 881,793,984 939,820,445 
Allowance for losses(52,358,792)(49,110,521)(101,469,313)
Loans, net of allowance for losses$5,667,669 832,683,463 838,351,132 

The average net balance of impaired loans was $56.7$53.4 million and $46.3 million, respectively, for the nine month periodssix-month period ended December 31, 2019, and 2018.September 30, 2019. It is not practical to compute the amount of interest earned on impaired loans.
 

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The following is an assessment of the credit quality of loans for the periodperiods indicated:
 December 31,
2019
 March 31,
2019
 December 31,
2018
Credit risk     
Consumer loans- non-bankrupt accounts$1,366,079,543
 $1,121,895,834
 $1,252,645,902
Consumer loans- bankrupt accounts6,689,037
 6,061,549
 6,262,003
Total gross loans$1,372,768,580
 $1,127,957,383
 $1,258,907,905
      
Consumer credit exposure 
  
  
Credit risk profile based on payment activity, performing$1,255,471,072
 $1,039,774,448
 $1,164,459,600
Contractual non-performing, 61 or more days delinquent (1)
117,297,508
 88,182,935
 94,448,305
Total gross loans$1,372,768,580
 $1,127,957,383
 $1,258,907,905
      
Credit risk profile based on customer type 
  
  
New borrower$155,284,022
 $138,140,479
 $175,727,060
Former borrower161,575,535
 116,242,182
 144,840,392
Refinance1,031,380,059
 854,880,194
 917,868,854
Delinquent refinance24,528,964
 18,694,528
 20,471,599
Total gross loans$1,372,768,580
 $1,127,957,383
 $1,258,907,905

 March 31, 2020September 30, 2019
Credit risk 
Consumer loans- non-bankrupt accounts$1,203,552,152 $1,266,666,753 
Consumer loans- bankrupt accounts6,319,214 7,480,041 
Total gross loans$1,209,871,366 $1,274,146,794 
Consumer credit exposure 
Credit risk profile based on payment activity, performing$1,104,130,714 $1,171,654,200 
Contractual non-performing, 61 or more days delinquent (1)
105,740,652 102,492,594 
Total gross loans$1,209,871,366 $1,274,146,794 
Credit risk profile based on customer type 
New borrower$124,800,193 $152,893,420 
Former borrower127,108,125 143,234,099 
Refinance935,448,882 954,842,006 
Delinquent refinance22,514,166 23,177,269 
Total gross loans$1,209,871,366 $1,274,146,794 

(1) Loans in non-accrual status.

The following is a summary of the past due receivables as of:
 March 31, 2020September 30, 2019
Contractual basis:  
30-60 days past due$49,137,102 $55,199,165 
61-90 days past due35,020,925 34,977,138 
91 days or more past due70,719,727 67,515,456 
Total$154,877,754 $157,691,759 
Percentage of period-end gross loans receivable12.8 %12.4 %
Recency basis:
30-60 days past due$48,206,910 $54,101,357 
61-90 days past due28,450,942 30,534,482 
91 days or more past due50,669,837 51,155,873 
Total$127,327,689 $135,791,712 
Percentage of period-end gross loans receivable10.5 %10.7 %
 December 31,
2019
 March 31,
2019
 December 31,
2018
Contractual basis: 
  
  
30-60 days past due$55,172,208
 40,300,574
 49,655,289
61-90 days past due36,531,939
 28,549,394
 31,613,326
91 days or more past due80,765,569
 59,633,541
 62,834,979
Total$172,469,716
 128,483,509
 144,103,594
      
Percentage of period-end gross loans receivable12.6% 11.4% 11.4%
      
Recency basis:     
30-60 days past due$54,090,162
 35,992,122
 48,699,068
61-90 days past due33,295,364
 22,393,106
 28,067,650
91 days or more past due62,565,314
 42,771,862
 46,992,655
Total$149,950,840
 101,157,090
 123,759,373
      
Percentage of period-end gross loans receivable10.9% 9.0% 9.8%


NOTE 6 – LEASES

ASU No. 2016-02 Adoption

The Company adopted the new lease accounting standard on April 1, 2019. See Note 3, “Summary of Significant Accounting Policies,” for an overview of the transition to this standard.

Accounting Policies and Matters Requiring Management's Judgment

When determining the economic life of a lease the Company adopts a convention of applying an economic life equal to the useful life as specified in its accounting policy. Refer to Note 1, “Property and Equipment,” to the Company's Annual Report on Form 10-K for the fiscal year ended March 31, 20192020 for a description of the Company's accounting policy regarding useful lives.

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Table of Contents
The Company uses its effective annual interest rate, adjusted for certain assumptions, as the discount rate when evaluating leases under Topic 842. Management applies itsthe adjusted effective annual interest rate to leases entered for the entirety of the subsequent year. For example, fiscal 2019’s annual effective interest rate of 6.7% will be used in the determination of lease type as well as the discount rate when calculating the present value of lease payments for all leases entered into in fiscal 2020 or until a new annual effective interest rate is available for application.

Based on its historical practice, the Company believes it is reasonably certain to exercise a given option associated with a given office space lease. Therefore, the Company classifies all lease options for office space as “reasonably certain” unless it has specific knowledge to the contrary for a given lease. The Company does not believe it is reasonably certain to exercise any options associated with its office equipment leases.

Periodic Disclosures

The Company's leases consist of real estate leases for office space as well as office equipment leases, all of which were classified as operating at December 31, 2019.September 30, 2020. Both the real estate and office equipment leases range from three years to five years, and generally contain options to extend which mirror the original terms of the lease.

The following table reports information about the Company's lease cost for the three and ninesix months ended December 31,September 30, 2020 and 2019:

Three months ended September 30,Six months ended September 30,
 2020201920202019
Lease Cost
Operating lease cost$7,018,273 $6,422,771 $14,087,935 $12,653,350 
Short-term lease cost0 1,800 
Variable lease cost897,723 810,078 1,777,373 1,614,685 
Total lease cost$7,915,996 $7,232,849 $15,867,108 $14,268,035 
  Three months ended December 31, Nine months ended December 31,
  2019 2019
Lease Cost    
Operating lease cost $6,601,472
 $19,163,096
Short-term lease cost 1,800
 1,800
Variable lease cost 838,037
 2,451,326
Total lease cost $7,441,309
 $21,616,222


The following table reports other information about the Company's leases for the three and ninesix months ended December 31,September 30, 2020 and 2019:
 Three months ended December 31, Nine months ended December 31,Three months ended September 30,Six months ended September 30,
 2019 2019 2020201920202019
Other Lease Information    Other Lease Information
Cash paid for amounts included in the measurement of lease liabilities $6,491,489
 $18,705,645
Cash paid for amounts included in the measurement of lease liabilities$6,912,319 $6,270,796 $13,849,168 $12,303,194 
Right-of-use assets obtained in exchange for new operating lease liabilities(1)
 $7,415,386
 $43,886,364
Right-of-use assets obtained in exchange for new operating lease liabilities(1)
$3,509,052 $5,800,042 $7,632,494 $23,293,291 
Weighted average remaining lease term — operating leases 8.5 years
 8.5 years
Weighted average remaining lease term — operating leases7.2 years5.1 years7.2 years5.1 years
Weighted-average discount rate — operating leases 6.7% 6.7%Weighted-average discount rate — operating leases6.5 %6.7 %6.5 %6.7 %

(1) In May 2019 the Company executed a new 10 year lease agreement for its corporate headquarters in Greenville, SC.South Carolina. The lease payments commenced in December 2019; however, execution of the lease agreement triggered recognition of the right-of-use asset in May 2019 for approximately $26.9$15.6 million.

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Table of Contents
The following table reports information about the maturity of the Company's operating leases as of December 31, 2019:September 30, 2020:
September 30, 2020
Operating lease liability maturity analysis
Fiscal 2021$13,573,314 
Fiscal 202224,553,898 
Fiscal 202320,165,601 
Fiscal 202416,082,881 
Fiscal 202511,719,843 
Fiscal 20268,076,744 
Thereafter29,578,070 
Total undiscounted lease liability123,750,351 
Imputed interest27,268,744 
Total discounted lease liability$96,481,607 
Operating lease liability maturity analysis  
FY2020 $6,690,818
FY2021 25,726,405
FY2022 22,452,247
FY2023 18,304,992
FY2024 14,089,836
FY2025 9,941,949
Thereafter 33,919,064
Total undiscounted lease liability $131,125,311
Imputed interest 7,457,809
Total discounted lease liability $123,667,502


The Company had no leases with related parties at December 31, 2019.September 30, 2020.

NOTE 7 – AVERAGE SHARE INFORMATION

The following is a summary of the basic and diluted average common shares outstanding:
Three months ended September 30,Six months ended September 30,
2020201920202019
Basic:  
Weighted average common shares outstanding (denominator)6,680,969 7,807,229 6,773,704 8,155,263 
Diluted:  
Weighted average common shares outstanding6,680,969 7,807,229 6,773,704 8,155,263 
Dilutive potential common shares172,456 394,368 116,561 376,749 
Weighted average diluted shares outstanding (denominator)6,853,425 8,201,597 6,890,265 8,532,012 
 Three months ended December 31, Nine months ended December 31,
 2019 2018 2019 2018
Basic:       
Weighted average common shares outstanding (denominator)7,220,938
 9,108,516
 7,842,689
 9,078,576
        
Diluted:     
  
Weighted average common shares outstanding7,220,938
 9,108,516
 7,842,689
 9,078,576
Dilutive potential common shares (1)

 170,318
 320,618
 196,492
Weighted average diluted shares outstanding (denominator)7,220,938
 9,278,834
 8,163,307
 9,275,068

(1) Dilutive potential common shares have been excluded from the weighted average diluted shares outstanding calculation for the three-month period ended December 31, 2019. In accordance with ASC 260-10-45 shares which would otherwise be considered dilutive are deemed anti-dilutive when the entity incurs a loss from continuing operations in the period reported.


Options to purchase 643,961637,322 and 701,484655,462 shares of common stock at various prices were outstanding during the three months ended December 31,September 30, 2020 and 2019 and 2018 respectively, but were not included in the computation of diluted EPSshares outstanding because the option exercise price exceeded the market value of the shares. 

Options to purchase 660,872639,654 and 552,337669,374 shares of common stock at various prices were outstanding during the ninesix months ended December 31,September 30, 2020 and 2019 and 2018 respectively, but were not included in the computation of diluted EPSshares outstanding because the option exercise price exceeded the market value of the shares. 

NOTE 8 – STOCK-BASED COMPENSATION

Stock Incentive Plans

The Company has a 2005 Stock Option Plan, a 2008 Stock Option Plan, a 2011 Stock Option Plan and a 2017 Stock Incentive Plan for the benefit of certain non-employee directors, officers, and key employees. Under these plans, a total of 4,350,000 shares of common stock have been authorized and reserved for issuance pursuant to grants approved by the Compensation Committee of the Board of Directors. Stock options granted under these plans have a maximum duration of 10 years, may be subject to certain vesting requirements, which are generally three to fivesix years for officers, non-employee directors, and key employees, and are priced at the market value of the Company's common stock on the option's grant date. At December 31, 2019,September 30, 2020, there were a total of 193,070207,224 shares of common stock available for grant under the plans.

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Table of Contents
Stock-based compensation is recognized as provided under FASB ASC Topic 718-10 and FASB ASC Topic 505-50. FASB ASC Topic 718-10 requires all share-based payments to employees, including grants of employee stock options, to be recognized as compensation expense over the requisite service period (generally the vesting period) in the consolidated financial statements based on their grant date fair values. The Company has applied the Black-Scholes valuation model in determining the grant date fair value of the stock option awards. Compensation expense is recognized only for those options expected to vest.

Long-term Incentive Program and Non-Employee Director Awards

On October 15, 2018, the Compensation Committee and Board approved and adopted a new long-term incentive program that seekssought to motivate and reward certain employees and to align management’s interest with shareholders' interest by focusing executives on the achievement of long-term results. The program is comprised of four components: Service Options, Performance Options, Restricted Stock, and Performance Shares.

Pursuant to this program, the Compensation Committee approved certain grants of Service Options, Performance Options, Restricted Stock and Performance Shares under the World Acceptance Corporation 2011 Stock Option Plan and the World Acceptance Corporation 2017 Stock Incentive Plan to certain employee directors, vice presidents of operations, vice presidents, senior vice presidents, and executive officers. Separately, the Compensation Committee approved certain grants of Service Options and Restricted Stock to certain of the Company's non-employee directors.

Under the long-term incentive program, up to 100% of the shares of restricted stock subject to the Performance Shares shall vest, if at all, based on the achievement of two trailing earnings per share performance targets established by the Compensation Committee that are based on earnings per share (measured at the end of each calendar quarter, commencing with the calendar quarter ending September 30, 2019) for the previous four calendar quarters. The Performance Shares are eligible to vest over the Performance Share Measurement Period and subject to each respective employee’s continued employment at the Company through the last day of the applicable Performance Share Measurement Period (or as otherwise provided under the terms of the applicable award agreement or applicable employment agreement).

The Performance Share performance targets are set forth below.
Trailing 4-Quarter EPS Targets for
September 30, 2018 through March 31, 2025
Restricted Stock Eligible for Vesting
(Percentage of Award)
$16.3540%
$20.4560%


The Restricted Stock awards vest in six equal annual installments, beginning on the first anniversary of the grant date, subject to each respective employee’s continued employment at the Company through each applicable vesting date or otherwise provided under the terms of the applicable award agreement or applicable employment agreement.


The Service Options vest in six equal annual installments, beginning on the first anniversary of the grant date, subject to each respective employee’s continued employment at the Company through each applicable vesting date or otherwise provided under the terms of the applicable award agreement or applicable employment agreement. The option price is equal to the fair market value of the common stock on the grant date and the Service Options have a 10-year term.

The Performance Options will fully vest if the Company attains the trailing earnings per share target over four consecutive calendar quarters occurring between September 30, 2018 and March 31, 2025 described below. Such performance target was established by the Compensation Committee and will be measured at the end of each calendar quarter commencing on September 30, 2019. The Performance Options are eligible to vest over the Option Measurement Period, subject to each respective employee’s continued employment at the Company through the last day of the Option Measurement Period or as otherwise provided under the terms of the applicable award agreement or applicable employment agreement. The option price is equal to the fair market value of the common stock on the grant date and the Performance Options have a 10-year term. The Performance Option performance target is set forth below.
Trailing 4-Quarter EPS Targets for
September 30, 2018 through March 31, 2025
Options Eligible for Vesting
(Percentage of Award)
$25.30100%


Stock Options

22

The weighted-average fair value at the grant date for options issued during the three months ended December 31,September 30, 2020 and 2019 was $47.61 and 2018 was $60.43 and $53.13,$71.31, respectively.

The weighted-average fair value at the grant date for options issued during the ninesix months ended December 31,September 30, 2020 and 2019 was $47.31 and 2018 was $64.49 and $53.12,$70.69, respectively.

Fair value was estimated at grant date using the weighted-average assumptions listed below:
Three months ended September 30,Six months ended September 30,
2020201920202019
Dividend Yield0%0%0%0%
Expected Volatility56.19%51.25%56.17%50.90%
Average risk-free rate0.35%1.54%0.36%1.70%
Expected Life6.2 years6.5 years6.2 years6.6 years
 Three months ended December 31, Nine months ended December 31,
 2019 2018 2019 2018
        
Dividend Yield—% —% —% —%
Expected Volatility52.87% 48.95% 52.09% 48.95%
Average risk-free rate1.64% 3.06% 1.66% 3.06%
Expected Life6.0 years 6.7 years 6.2 years 6.7 years


The expected stock price volatility is based on the historical volatility of the Company's common stock for a period approximating the expected life. The expected life represents the period of time that options are expected to be outstanding after the grant date. The risk-free rate reflects the interest rate at grant date on zero coupon U.S. governmental bonds having a remaining life similar to the expected option term.

Option activity for the ninesix months ended December 31, 2019September 30, 2020 was as follows:
 Shares 
Weighted Average Exercise
Price
 
Weighted Average
Remaining
Contractual Term
 Aggregate Intrinsic Value
        
Options outstanding, beginning of period704,240
 $85.33
    
Granted during period16,421
 126.15
    
Exercised during period(69,181) 66.35
    
Forfeited during period(10,093) 98.68
    
Expired during period(1,620) 30.89
    
Options outstanding, end of period639,767
 $88.36
 6.7 years $4,285,681
Options exercisable, end of period320,479
 $74.84
 4.6 years $4,217,480

 SharesWeighted Average Exercise
Price
Weighted Average
Remaining
Contractual Term
Aggregate Intrinsic Value
Options outstanding, beginning of period646,728 $88.30   
Granted during period17,530 90.72   
Exercised during period(15,571)64.66   
Forfeited during period(11,880)100.79   
Expired during period(300)76.51   
Options outstanding, end of period636,507 $88.71 6.1 years$11,209,268 
Options exercisable, end of period309,398 $75.75 4.0 years$9,228,750 
 

The aggregate intrinsic value reflected in the table above represents the total pre-tax intrinsic value (the difference between the closing stock price on December 31, 2019September 30, 2020 and the exercise price, multiplied by the number of in-the-money options) that would have been received by option holders had all option holders exercised their options as of December 31, 2019.September 30, 2020. This amount will change as the market price of the common stock changes. The total intrinsic value of options exercised during the periods ended December 31,September 30, 2020 and 2019 and 2018 was as follows:
 December 31,
2019
 December 31,
2018
    
Three months ended$728,193
 $1,159,858
Nine months ended$5,078,750
 $2,251,405

September 30,
2020
September 30,
2019
Three months ended$496,721 $1,515,230 
Six months ended$496,721 $4,350,557 
 
As of December 31, 2019,September 30, 2020, total unrecognized stock-based compensation expense related to non-vested stock options amounted to approximately $11.7$9.0 million, which is expected to be recognized over a weighted-average period of approximately 4.43.8 years.

Restricted Stock

During the first ninesix months of fiscal 2020,2021, the Company granted 7,20329,215 shares of restricted stock (which are equity classified) to certain vice presidents, senior vice presidents, executive officers, and non-employee directors with a grant date weighted average fair value of $93.88$92.44 per share.

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During fiscal 2019,2020, the Company granted 760,420 shares of restricted stock (which are equity classified), to certain vice presidents, senior vice presidents, executive officers, and non-employee directors with a grant date weighted average fair value of $101.61.

During fiscal 2018, the Company granted 24,45611,223 shares of restricted stock (which are equity classified) to certain executive officers,vice presidents with a grant date weighted average fair value of $107.52$90.23 per share. One-third of these awards vest on each anniversary of the grant date over the three years following the grant date.

Compensation expense related to restricted stock is based on the number of shares expected to vest and the fair market value of the common stock on the grant date. The Company recognized compensation expense of $18.5$7.5 million and $7.5$13.4 million for the ninesix months ended December 31,September 30, 2020 and 2019, and 2018, respectively, which is included as a component of general and administrative expenses in the Company’s consolidated statements of operations.

As of December 31, 2019,September 30, 2020, there was approximately $48.0$32.3 million of unrecognized compensation cost related to unvested restricted stock awards, which is expected to be recognized over the next 3.73.0 years based on current estimates.

A summary of the status of the Company’s restricted stock as of December 31, 2019,September 30, 2020, and changes during the ninesix months ended December 31, 2019,September 30, 2020, are presented below:
SharesWeighted Average Fair Value at Grant Date
Shares Weighted Average Fair Value at Grant Date
   
Outstanding at March 31, 2019783,450
 $100.66
Outstanding at March 31, 2020Outstanding at March 31, 2020705,254 $101.47 
Granted during the period7,203
 93.88
Granted during the period29,215 92.44 
Vested during the period(89,419) 92.93
Vested during the period(15,568)100.41 
Forfeited during the period
 
Forfeited during the period(60,000)100.79 
Outstanding at December 31, 2019701,234
 $101.57
Outstanding at September 30, 2020Outstanding at September 30, 2020658,901 $101.16 
 
Total Stock-Based Compensation


Total stock-based compensation included as a component of net income during the three and ninesix month periods ended December 31,September 30, 2020 and 2019 and 2018 was as follows:
Three months ended September 30,Six months ended September 30,
2020201920202019
Stock-based compensation related to equity classified awards:
Stock-based compensation related to stock options$1,086,239 $1,604,772 $2,132,974 $3,226,110 
Stock-based compensation related to restricted stock, net of adjustments and exclusive of cancellations3,940,404 6,685,497 7,477,269 13,376,367 
Total stock-based compensation related to equity classified awards$5,026,643 $8,290,269 $9,610,243 $16,602,477 
 Three months ended December 31, Nine months ended December 31,
 2019 2018 2019 2018
Stock-based compensation related to equity classified awards:       
Stock-based compensation related to stock options$1,168,033
 $1,361,349
 $4,394,143
 $2,424,986
Stock-based compensation related to restricted stock, net of adjustments and exclusive of cancellations5,162,777
 5,565,768
 18,539,144
 7,480,117
Total stock-based compensation related to equity classified awards$6,330,810
 $6,927,117
 $22,933,287
 $9,905,103



NOTE 9 – ACQUISITIONS

The Company evaluates each set of assets and activities it acquires to determine if the set meets the definition of a business according to FASB ASC Topic 805-10-55. Acquisitions meeting the definition of a business are accounted for as a business combination while all other acquisitions are accounted for as asset purchases.
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The following table sets forth the Company's acquisition activity for the ninesix months ended December 31, 2019September 30, 2020 and 2018.2019.
 Six months ended September 30,
20202019
Acquisitions:
Number of branches acquired through business combinations0 37 
Number of loan portfolios acquired through asset purchases15 134 
Total acquisitions15 171 
Purchase price$6,936,938 $61,570,642 
Tangible assets: 
Loans receivable, net5,786,847 46,952,848 
Property and equipment0 69,000 
Total tangible assets5,786,847 47,021,848 
Excess of purchase prices over carrying value of net tangible assets$1,150,091 $14,548,794 
Customer lists$1,070,091 13,466,111 
Non-compete agreements$80,000 855,000 
Goodwill$0 227,683 
  Nine months ended December 31,
  2019 2018
Acquisitions:    
Number of branches acquired through business combinations 37
 14
Number of loan portfolios acquired through asset purchases 134
 83
Total acquisitions 171
 97
     
Purchase price $56,400,058
 $39,184,508
     
Tangible assets:  
  
Loans receivable, net 43,036,296
 30,232,918
Property and equipment 69,000
 
Total tangible assets 43,105,296
 30,232,918
     
Excess of purchase prices over carrying value of net tangible assets $13,294,762
 $8,951,590
     
Customer lists $12,233,806
 8,456,590
Non-compete agreements $855,000
 495,000
Goodwill $205,956
 


Acquisitions that are accounted for as business combinations typically result in one or more new branches. In such cases, the Company typically retains the existing employees and the branch location from the acquisition. The purchase price is allocated to the tangible assets and intangible assets acquired based upon their estimated fair market values at the acquisition date. The remainder is allocated to goodwill.

The following table describes the Company's business combination activity for the nine months ended December 31, 2019.

No.Acquiree NameAcquiree State(s)Date
1Western Shamrock Corporation (11 branches)GA4/29/2019
2Western Shamrock Corporation (7 branches)SC5/9/2019
3Western Shamrock Corporation (3 branches)AL5/14/2019
4Loyal Loans (7 branches)UT8/27/2019
5Courtesy Loans (1 branch)IL8/28/2019
6Courtesy Loans (8 branches)MO, LA9/6/2019

Acquisitions that are accounted for as asset purchases are typically limited to acquisitions of loan portfolios. The purchase price is allocated to the tangible assets and intangible assets acquired based upon their estimated fair market values at the acquisition date. In an asset purchase, no goodwill is recorded.

The Company’s acquisitions include tangible assets (generally loans and furniture and equipment) and intangible assets (generally non-compete agreements, customer lists, and goodwill), both of which are recorded at their fair values, which are estimated pursuant to the processes described below.

Acquired loans are valued at the net loan balance. Given the short-term nature of these loans, generally eight months, and that these loans are priced at current rates, management believes the net loan balances approximate their fair value. Under CECL, acquired loans are included in the reserve calculations for all other loan types (excluding TALs). Management includes recent acquisition activity compared to historical activity when considering reasonable and supportable forecasts as it relates to assessing the adequacy of the allowance for expected credit losses. The Company did not acquire any loans that would qualify as PCD's during the period.

Furniture and equipment are valued at the specific purchase price as agreed to by both parties at the time of acquisition, which management believes approximates their fair values.

Non-compete agreements are valued at the stated amount paid to the other party for these agreements, which the Company believes approximates their fair value.

Customer lists are valued with a valuation model that utilizes the Company’s historical data to estimate the value of any acquired customer lists. Customer lists are allocated at a branch level and are evaluated for impairment at a branch level when a triggering event occurs in accordance with FASB ASC Topic 360-10-05. If a triggering event occurs, the impairment loss to the customer list is generally the remaining unamortized customer list balance. In most acquisitions, the original fair value of the
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customer list allocated to a branch is less than $100,000, and management believes that in the event a triggering event were to occur, the impairment loss to an unamortized customer list would be immaterial.

The results of all acquisitions have been included in the Company’s Consolidated Financial Statements since the respective acquisition date. The pro forma impact of these branches as though they had been acquired at the beginning of the periods presented would not have a material effect on the results of operations as reported.

NOTE 10 – DEBT

Senior Notes Payable; Revolving Credit Facility

In June 2019,At September 30, 2020 the Company entered into an amended and restatedCompany's notes payable consisted of a $685.0 million senior revolving credit agreement,facility, which amended and restatedincludes an accordion feature permitting the prior revolving credit agreement to, among other things: (i) increase themaximum aggregate commitments of the lendersto increase to $685.0 million (from $480.0 million); (ii) permit the Company to purchase its equity securities or make other distributions in respect of its equity securities in the amount of $200 million from June 7, 2019 through June 1,provided that certain conditions are met. At September 30, 2020 plus up to 50% of consolidated adjusted net income for the period commencing on January 1, 2019, subject to certain restrictions; (iii) provide for a process to transition to a new benchmark interest rate from LIBOR, if necessary; (iv) extend the maturity date of the amended and restated revolving credit agreement to June 7, 2022; and (v) for clarity and convenience, restate the prior credit agreement, as amended since 2010. Under the amended and restated revolving credit agreement, the administrative agent has the right to set aside reasonable reserves against the available borrowing base in such amounts as it may deem appropriate, including, without limitation, reserves with respect to certain regulatory events or any increased operational, legal, or regulatory risk of the Company and its subsidiaries.

At December 31, 2019 $583.7$424.9 million was outstanding under the Company's revolving credit facility, not including a $0.3 million$300.0 thousand outstanding standby letter of credit related to workers compensation. To the extent that the letter of credit is drawn upon, the disbursement will be funded by the credit facility. There are no amounts due related to the letter of credit as of September 30, 2020. The letter of credit expires on December 31, 2019.2020; however, it automatically extends for one year on the expiration date. Subject to a borrowing base formula, the Company may borrow at the rate of LIBOR plus an applicable margin between 3.0% and 4.0% based on certain EBITDA related metrics set forth in the revolving credit agreement, which are determined and adjusted

on a monthly basis with a minimum rate of 4.0%. The revolving credit facility has a commitment fee of 0.50% per annum on the unused portion of the commitment. Commitment fees on the unused portion of the borrowing totaled $0.9$0.8 million and $0.9$0.7 million for the ninesix months ended December 31,September 30, 2020 and 2019, respectively. The amended and 2018, respectively.

restated revolving credit agreement provides for a process to transition to a new benchmark interest rate from LIBOR, if necessary.

For the ninesix months ended December 31, 2019September 30, 2020 and fiscal year ended March 31, 2019,2020, the Company’s effective interest rate, including the commitment fee and amortization of debt issuance costs, was 5.7%5.8% annualized and 6.7%5.8%, respectively, and the unused amount available under the revolver at December 31, 2019September 30, 2020 was $101.0$157.0 million. The Company also had $102.8 million that may become available under the revolving credit facility if it grows the net eligible finance receivables. Borrowings under the revolving credit facility mature on June 7, 2022.2022.

Substantially all of the Company’s assets are pledged as collateral for borrowings under the revolving credit agreement.

Debt Covenants

The amended and restatedagreement governing the Company’s revolving credit agreementfacility contains affirmative and negative covenants, including covenants that generally restrict the ability of the Company and its subsidiaries to, among other things, incur or guarantee indebtedness, incur liens, pay dividends and repurchase or redeem capital stock, dispose of assets, engage in mergers and consolidations, make acquisitions or other investments, redeem or prepay subordinated debt, amend subordinated debt documents, make changes in the nature of its business, and engage in transactions with affiliates. The agreement also contains financial covenants, including: (i) a minimum consolidated net worth of $375.0$325.0 million; (ii) a minimum fixed charge coverage ratio of (a) 2.25 to 1.0 for the fiscal quarter ending September 30, 2020 and (b) 2.75 to 1.0;1.0 for each fiscal quarter thereafter; (iii) a maximum ratio of total debt to consolidated adjusted net worth of 2.0 to 1.0; (iv) as of the end of each fiscal quarter, provision for loancredit losses for anythe four fiscal quarters then ending that meetsshall equal or exceedsexceed the net loan charge offcharge-off for the corresponding period;period (any shortfalls are required to be deducted in the determination of net income and (iv)consolidated adjusted net worth); and (v) a maximum specified level for the collateral performance indicator of 24.0%23.0%, whichas of the end of each calendar month. The collateral performance indicator is equal to the sum of (a) a three-month rolling average rate of receivables at least sixty days past due and (b) an eight-month rolling average net charge-off rate. The agreement allows the Company to incur subordinated debt that matures after the termination date for the revolving credit facility and that contains specified subordination terms, subject to limitations on amount imposed by the financial covenants under the agreement.

The Company was in compliance with these covenants at December 31, 2019September 30, 2020 and March 31, 20192020 and does not believe that these covenants will materially limit its business and expansion strategy.

The agreement contains events of default including, without limitation, nonpayment of principal, interest or other obligations, violation of covenants, misrepresentation, cross-default to other debt, prohibited payments on or amendment to subordinated debt, bankruptcy and other insolvency events, judgments, certain ERISA events, defaults under certain other agreements, actual or asserted invalidity of loan documentation, invalidity of subordination provisions of subordinated debt, certain changes of control of the Company, other defaults under the agreement that are not remedied within thirty (30) days, invalidity of loan documents related to the agreement, appointment of a custodian, trustee, or receiver, and the occurrence of certain regulatory events (including the entry of any stay, order, judgment, cease and desist order,ruling or other sanction (other thansimilar event related to the imposition of a monetary fine), order, or ruling against the CompanyCompany’s or any of its subsidiaries related in any way to thesubsidiaries’ originating,
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holding, pledging, collecting servicing, or enforcing its eligible finance receivables that is material to the Company or any subsidiary) which remains unvacated, undischarged, unbonded or unstayed by appeal or otherwise for a period of 60 days from the date of its entry and is reasonably likely to cause a material adverse change. If it is determined that a violation of the FCPA or other lawsany applicable law has occurred, as described in Note 12, such violation may give rise to an event of default under theour credit agreement if such violation were to haveresult in a material adverse effect on the Company’sour business, operations,properties, results of operations, assets, liabilities, or condition (financial or otherwise), or a material impairment of the Company’s and the subsidiaries’ ability to perform their obligations under the agreement or related documents, or if the amount of any settlement, penalties, fines, or other payments resulted in the Company failing to satisfy any financial covenants.

NOTE 11 – INCOME TAXES

As of December 31, 2019September 30, 2020 and March 31, 2019,2020, the Company had $5.1$6.0 million and $5.8 million, respectively, of total gross unrecognized tax benefits including interest. Approximately $4.7$5.4 million and $5.4$5.2 million, respectively, represent the amount of net unrecognized tax benefits that are permanent in nature and, if recognized, would affect the annual effective tax rate. At December 31, 2019,September 30, 2020, approximately $1.0$2.9 million of gross unrecognized tax benefits are expected to be resolved during the next twelve months through the expiration of the statute of limitations and settlement with taxing authorities. The Company’s continuing practice is to recognize interest and penalties related to income tax matters in income tax expense. As of December 31, 2019,September 30, 2020, the Company had approximately $1.8$1.6 million accrued for gross interest, of which $0.7$154.3 thousand was accrued during the ninesix months ended December 31, 2019.September 30, 2020.
 
The Company is subject to U.S. income taxes, as well as various other state and local jurisdictions. With the exception of a few states, the Company is no longer subject to U.S. federal, state and local, or non-U.S. income tax examinations by tax authorities

for years before 2016, although carryforward attributes that were generated prior to 2016 may still be adjusted upon examination by the taxing authorities if they either have been or will be used in a future period.

The Company’s effective income tax rate for continuing operations totaled (8.0)%decreased to 21.9% for the quarter ended December 31, 2019September 30, 2020 compared to 11.8%34.3% for the prior year quarter. The differencedecrease is primarily due to the recognitionnet effect of the $8 million non-deductible accrual forhistoric tax credit accounting being recorded as a discrete event in the potential Mexico resolution andprior year quarter, an increase in the disallowed executive compensation under IRC Section 162(m) which was partially offset by tax credits under the Federal Historic Tax Credit program and a reduction in the prior year quarter and the recognition of the permanent differencetax benefit related to non-qualified stock option expensethe exclusion of life insurance proceeds in the current year quarter.

NOTE 12 – COMMITMENTS AND CONTINGENCIES

Resolution of Mexico Investigation

As previously disclosed, the Company retained outside legal counsel and forensic accountants to conduct an investigation of its operations in Mexico, focusing on the legality under the FCPA, and certain local laws of certain payments related to loans, the maintenance of the Company’s books and records associated with such payments, and the treatment of compensation matters for certain employees. The investigation addressed whether and to what extent improper payments, which may violate the FCPA and other local laws, were made approximately between 2010 and 2017 by or on behalf of WAC de Mexico, to government officials in Mexico relating to loans made to unionized employees. The Company voluntarily contacted the SEC and the DOJ in June 2017 to advise both agencies that an internal investigation was underway and that the Company intended to cooperate with both agencies. The Company has and will continue to cooperate with both agencies. The SEC issued a formal order of investigation. The Company has cooperated with both agencies.

We are presentlyOn August 6, 2020, the Company announced that it reached resolution with both the SEC and the DOJ regarding allegations primarily involving the Company’s former subsidiary in discussionsMexico.

In connection with the SEC regarding resolution of the previously reportedinvestigations, the Company agreed to the terms contained in a Declination Letter with the DOJ, dated August 5, 2020 (the “Declination Letter”). Pursuant to the terms of the Declination Letter, the DOJ declined to prosecute the Company and closed its investigation into the Company citing as the bases for this decision, among other things, the following: prompt, voluntary self-disclosure of ourthe misconduct; full and proactive cooperation in this matter (including its provision of all known relevant facts about the misconduct); and full remediation, including the additional FCPA training added to the Company’s compliance program, separation from executives under whom the misconduct took place; and discontinuing relationships with third parties in Mexico operations. Our factual presentations as partinvolved in the misconduct.

The SEC approved the Offer of these discussions are substantially complete. In JanuarySettlement on August 6, 2020 and issued an Order Instituting Cease-and-Desist Proceedings Pursuant to Section 21C of the Securities Exchange Act of 1934, Making Findings, and Imposing a Cease-and-Desist Order (the “SEC Order”). Pursuant to the terms of the SEC Order, the Company consented to 1) cease and desist from committing or
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causing any violations and any future violations of Sections 30A, 13(b)(2)(A) and 13(b)(2)(B) of the Exchange Act of 1934, and 2) pay, within fourteen days, disgorgement, prejudgment interest and civil penalties totaling $21,726,000 to the SEC. During the quarter ended September 30, 2020, the Company proposed a resolution framework to the SEC that included payment of $8paid $21.7 million which amount was accrued by the Company at December 31, 2019.  In the event that a settlement is reached, there can be no assurance as to the timing or the terms of anyfor such settlement. Until any settlement or other resolution of these matters is reached, we expect to continue to incur potentially significant costs in connection with the investigation of our former Mexico operations, primarily in the form of professional fees and expenses. At this time, we are unable to predict the developments in, outcome of, and economic and other consequences of the investigation or its impact on our earnings, cash flows, liquidity, financial condition and ongoing business. The total amount of the Company’s loss incurred in connection with the investigation and any resolution thereof, including those amounts which remain subject to approval by the SEC, may be higher than the amount of the accrual.matters.

If violations of the FCPA or other local laws occurred, the Company could be subject to fines, civil and criminal penalties, equitable remedies, including profit disgorgement and related interest, and injunctive relief. In addition, any disposition of these matters could result in modifications to our business practices and compliance programs. Any disposition could also potentially require that a monitor be appointed to review future business practices with the goal of ensuring compliance with the FCPA and other applicable laws. The Company could alsostill face fines, sanctions, and other penalties from authorities in Mexico, as well as third-party claims by shareholders and/or other stakeholders of the Company. In addition, disclosureDisclosure of the investigation or its ultimate disposition of the SEC and DOJ investigations could adversely affect the Company’s reputation and its ability to obtain new business or retain existing business from its current customers and potential customers, to attract and retain employees, and to access the capital markets. If it is determined that a violation of the FCPA or other laws has occurred, such violation may give rise to an event of default under the Company’s credit agreement if such violation were to have a material adverse effect on the Company’s business, operations, properties, assets, or condition (financial or otherwise) or if the amount of any settlement, penalties, fines or other payments resulted in the Company failing to satisfy any financial covenants. Additional potential FCPA violations or violations of other laws or regulations may be uncovered through the investigation.

In addition to the ultimate liability for disgorgement and related interest, the Company believes that it could be further liable for fines and penalties. The Company is continuing its discussions with the SEC regarding the matters under investigation and has offered $8 million to the SEC in order to resolve the matter as set forth above. It has also accrued $8 million toward the amount of any disgorgement, interest, fine or penalty that it may have to pay as a part of any possible settlement, but the ultimate resolution could be higher than the accrual. Further, in the event that a settlement is reached, there can be no assurance as to the timing or the terms of any such settlement. 

Further, under the terms of the stock purchase agreement among the Company and the Purchasers in connection with the sale of our Mexico operations, we are obligated to indemnify the Purchasers for claims and liabilities relating to certain investigations of our former Mexico operations, the Company, and its affiliates by the DOJ or the SEC that commenced prior to July 1, 2018. Any such indemnification claims could have a material adverse effect on our financial condition, including liquidity, and results of operations.


Derivative Litigation

On September 25, 2020, a shareholder filed a derivative complaint in South Carolina state court, Paul Parshall v. World Acceptance et al., against the Company as the nominal defendant and certain current and former directors and officers as defendants. Pointing to the Company’s resolution with the SEC and DOJ of the Mexico investigation described above, the complaint alleges violations of South Carolina law, including breaches of fiduciary duties and corporate waste, and that the Company has suffered damages as a result of those alleged breaches. The complaint seeks unspecified monetary damages from the individual defendants, equitable and/or injunctive relief, disgorgement of compensation from the individual defendants, and attorneys’ fees and costs. Because the complaint is derivative in nature, it does not seek monetary damages from the Company. However, the Company may be required to advance, and ultimately be responsible for, the legal fees and costs incurred by the individual defendants.

General

In addition, from time to time the Company is involved in litigation matters relating to claims arising out of its operations in the normal course of business.

Estimating an amount or range of possible losses resulting from litigation, government actions and other legal proceedings is inherently difficult and requires an extensive degree of judgment, particularly where the matters involve indeterminate claims for monetary damages, may involve fines, penalties or damages that are discretionary in amount, involve a large number of claimants or significant discretion by regulatory authorities, represent a change in regulatory policy or interpretation, present novel legal theories, are in the early stages of the proceedings, are subject to appeal or could result in a change in business practices. In addition, because most legal proceedings are resolved over extended periods of time, potential losses are subject to change due to, among other things, new developments, changes in legal strategy, the outcome of intermediate procedural and substantive rulings and other parties’ settlement posture and their evaluation of the strength or weakness of their case against us. For these reasons, we are currently unable to predict the ultimate timing or outcome of, or reasonably estimate the possible losses or a range of possible losses resulting from, the matters described above. Based on information currently available, the Company does not believe that any reasonably possible losses arising from currently pending legal matters will be material to the Company’s results of operations or financial condition. However, in light of the inherent uncertainties involved, in such matters, an adverse outcome in one or more of these matters could materially and adversely affect the Company’s financial condition, results of operations or cash flows in any particular reporting period.

NOTE 13 – SUBSEQUENT EVENTS

Management is not aware of any significant events occurring subsequent to the balance sheet date that would have a material effect on the financial statements thereby requiring adjustment or disclosure.


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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

Cautionary Note Regarding Forward-Looking Information

This report on Form 10-Q, including "Management’s Discussion and Analysis of Financial Condition and Results of Operations," contains various "forward-looking statements," within the meaning of The Private Securities Litigation Reform Act of 1995, that are based on management’s beliefs and assumptions, as well as information currently available to management. Statements other than those of historical fact, as well as those identified by the words “anticipate,” “estimate,” “intend,” “plan,” “expect,” “believe,” “may,” “will,” “should,” "would," "could," "continue," "forecast," and any variation of the foregoing and similar expressions are forward-looking statements. Although the Company believes that the expectations reflected in any such forward-looking statements are reasonable, it can give no assurance that such expectations will prove to be correct. Any such statements are subject to certain risks, uncertainties and assumptions. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, the Company’s actual financial results, performance or financial condition may vary materially from those anticipated, estimated or expected. Therefore, you should not rely on any of these forward-looking statements.

Among the key factors that could cause our actual financial results, performance or condition to differ from the expectations expressed or implied in such forward-looking statements are the following: recently enacted, proposed or future legislation and the manner in which it is implemented, including the effect of changes in tax law; the nature and scope of regulatory authority, particularly discretionary authority, that may be exercised by regulators, including, but not limited to, the SEC, DOJ, CFPB, and individual state regulators having jurisdiction over the Company; the unpredictable nature of regulatory proceedings and litigation; developments in,risks associated with the COVID-19 pandemic and the outcome of,mitigation efforts by governments and related effects on us, our ongoing investigation into certain transactionscustomers, and payments in Mexico, including any legal proceedings or government enforcement actions which could arise out of the matters under review, and any remedial actions we may take in connection therewith; any determinations, findings, claims or actions made or taken by regulators or other third parties in connection with or resulting from our ongoing investigation or the SEC's formal order of investigation;employees; the sale of our Mexico subsidiaries, including claims or litigation resulting therefrom; uncertainties associated with management turnover and the effective succession of senior management; the impact of changes in accounting rules and regulations, or their interpretation or application, which could materially and adversely affect the Company’s reported consolidated financial statements or necessitate material delays or changes in the issuance of the Company’s audited consolidated financial statements; the Company's assessment of its internal control over financial reporting; changes in interest rates; risks relating to the acquisition or sale of assets or businesses or other strategic initiatives, including increased loan delinquencies or net charge-offs, integration or migration issues, increased costs of servicing, incomplete records, and retention of customers; risks inherent in making loans, including repayment risks and value of collateral; cybersecurity threats, including the potential misappropriation of assets or sensitive information, corruption of data or operational disruption; our dependence on debt and the potential impact of limitations in the Company’s amended revolving credit facility; the timing and amount of revenues that may be recognized by the Company; changes in current revenue and expense trends (including trends affecting delinquency and charge-offs); changes in the Company’s markets and general changes in the economy (particularly in the markets served by the Company). These and other risks are discussed in more detail in Part I, Item 1A “Risk Factors” in the Company's most recent annual report on Form 10-K for the fiscal year ended March 31, 20192020 filed with the SEC, and in the Company’s other reports filed with, or furnished to, the SEC from time to time. The Company does not undertake any obligation to update any forward-looking statements it may make.

Results of Operations

The following table sets forth certain information for continuing operations derived from the Company's consolidated statements of operations and balance sheets (unaudited), as well as operating data and ratios, for the periods indicated:

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Three months ended December 31, Nine months ended December 31,Three months ended September 30,Six months ended September 30,
2019 2018 2019 2018 2020201920202019
(Dollars in thousands) (Dollars in thousands)
Gross loans receivable$1,372,769
 $1,258,908
 $1,372,769
 $1,258,908
Gross loans receivable$1,109,366 $1,274,147 $1,109,366 $1,274,147 
Average gross loans receivable (1)
1,310,329
 1,183,223
 1,245,314
 1,104,814
Average gross loans receivable (1)
1,088,191 1,253,249 1,105,573 1,212,281 
Net loans receivable (2)
1,006,735
 920,775
 1,006,735
 920,775
Net loans receivable (2)
819,666 939,820 819,666 939,820 
Average net loans receivable (3)
963,664
 867,320
 917,938
 812,615
Average net loans receivable (3)
805,346 923,046 821,808 894,935 
       
Expenses as a percentage of total revenue:       Expenses as a percentage of total revenue:
Provision for loan losses37.5% 35.6% 35.0% 30.9%
Provision for credit lossesProvision for credit losses21.0 %37.4 %20.8 %33.7 %
General and administrative61.3% 55.9% 58.6% 54.1%General and administrative60.5 %55.4 %59.2 %57.2 %
Interest expense4.8% 3.4% 4.2% 3.4%Interest expense4.7 %4.5 %4.6 %3.8 %
Operating income as a % of total revenue (4)
1.2% 8.5% 6.4% 15.0%
Operating income as a % of total revenue (4)
18.5 %7.2 %20.0 %9.1 %
       
Loan volume (5)
857,976
 780,896
 2,339,899
 2,100,408
Loan volume (5)
647,024 729,775 1,110,507 1,481,923 
       
Net charge-offs as percent of average net loans receivable18.1% 17.0% 17.1% 15.5%Net charge-offs as percent of average net loans receivable14.5 %16.8 %16.4 %16.6 %
       
Return on average assets (trailing 12 months)4.5% 7.4% 4.5% 7.4%Return on average assets (trailing 12 months)4.5 %5.8 %4.5 %5.8 %
       
Return on average equity (trailing 12 months)9.1% 11.7% 9.1% 11.7%Return on average equity (trailing 12 months)11.8 %10.5 %11.8 %10.5 %
       
Branches opened or acquired (merged or closed), net6
 15
 47
 27
Branches opened or acquired (merged or closed), net(8)16 (11)41 
       
Branches open (at period end)1,240
 1,204
 1,240
 1,204
Branches open (at period end)1,232 1,234 1,232 1,234 

(1) Average gross loans receivable have been determined by averaging month-end gross loans receivable over the indicated period, excluding tax advances.
(2) Net loans receivable is defined as gross loans receivable less unearned interest and deferred fees.
(3) Average net loans receivable have been determined by averaging month-end gross loans receivable less unearned interest and deferred fees over the indicated period, excluding tax advances.
(4) Operating income is computed as total revenue less provision for loancredit losses and general and administrative expenses.
(5) Loan volume includes all loans generated by the Company. It does not include loans purchased through acquisitions.

As previously disclosed, we sold our Mexico operations effective July 1, 2018.Reclassification

The Company has made certain adjustments to its treatment of historic tax credits purchased during fiscal 2020 since it filed its Report on Form 10-Q for the quarterly period ended September 30, 2019. The adjustments correctly present the Company’s election to account for historic tax credits purchased using the income statement method in conjunction with the flow-through method. Under this approach, the deferred tax liability related to the difference between the book and tax basis in the underlying historic tax credit investment is recorded in the tax provision and reversed over the same period as the amortization of the historic tax credit investment. As a result of these corrections, the sale, webelow line items have classified the Mexico businessbeen adjusted as discontinued operations on the statements of operations for the applicable periods.

follows:

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CONSOLIDATED BALANCE SHEET
As of September 30, 2019
As originally filedAdjustmentsAs revised
Deferred income taxes, net$31,898,939 $(1,706,827)$30,192,112 
Other assets, net16,151,630 8,681,915 24,833,545 
Total assets1,077,816,368 6,975,088 1,084,791,456 
Income taxes payable1,521,276 9,236,080 10,757,356 
Accounts payable and accrued expenses42,389,238 (554,165)41,835,073 
Total liabilities682,872,331 8,681,915 691,554,246 
Shareholders' equity394,944,037 (1,706,827)393,237,210 
Total liabilities and shareholders' equity$1,077,816,368 $6,975,088 $1,084,791,456 

SELECTED CONSOLIDATED STATISTICS
Three months ended September 30, 2019Six months ended September 30, 2019
As originally filedAdjustmentsAs revisedAs originally filedAdjustmentsAs revised
Return on average equity (trailing 12 months)10.8 %(0.3)%10.5 %10.8 %(0.3)%10.5 %

(1) Operating income is computed as total revenues less provision for loan losses and general and administrative expenses.

Comparison of three months ended December 31, 2019September 30, 2020 versus three months ended December 31, 2018September 30, 2019

Gross loans outstanding for continuing operations increaseddecreased to $1.37$1.11 billion as of December 31, 2019,September 30, 2020, a 9.0% increase12.9% decrease from the $1.26$1.27 billion of gross loans outstanding as of December 31, 2018.September 30, 2019. During the three months ended December 31, 2019September 30, 2020 our unique borrowers increaseddecreased by 4.3%21.3% compared to an increase of 8.8%11.8% during the three months ended December 31, 2018.September 30, 2019.

Net income from continuing operations for the three months ended December 31, 2019 decreasedSeptember 30, 2020 increased to $13.4 million, a $5.8 million loss, a 193.0% decrease433.1% increase from the $6.3$2.5 million reported for the same period of the prior year. Operating income (revenue less provision for loan losses and general and administrative expenses) from continuing operations decreasedincreased by $10.0$12.9 million, or 85.2%127.1%.

Net income for the third quarter was significantly impacted by an accrual of $8 million for potential resolution of the Mexico investigation. We are presently in discussions with the SEC regarding resolution of the previously reported investigation of our Mexico operations. Our factual presentations as part of these discussions are substantially complete. In January 2020, the Company proposed a resolution framework to the SEC that included payment of $8 million, which amount was accrued by the Company at

December 31, 2019. In the event that a settlement is reached, there can be no assurance as to the timing or the terms of any such settlement. Until any settlement or other resolution of these matters is reached, we expect to continue to incur potentially significant costs in connection with the investigation of our former Mexico operations, primarily in the form of professional fees and expenses. At this time, we are unable to predict the developments in, outcome of, and economic and other consequences of the investigation or its impact on our earnings, cash flows, liquidity, financial condition and ongoing business. The total amount of the Company’s loss incurred in connection with the investigation and any resolution thereof, including those amounts which remain subject to approval by the SEC, may be higher than the amount of the accrual.

Revenues from continuing operations for the three months ended December 31, 2019 increasedSeptember 30, 2020 decreased by $9.4$17.1 million, or 6.9%12.1%, to $147.1$124.4 million from $137.6$141.6 million for the same period of the prior year. The increasedecrease was primarily due to an increasea decrease in average net loans outstanding. Revenues from the 1,1541,203 branches open throughout both three-month periods increaseddecreased by 4.6%14.3%.

Interest and fee income from continuing operations for the three months ended December 31, 2019 increasedSeptember 30, 2020 decreased by $7.2$17.2 million, or 5.9%13.6%, from the same period of the prior year. The increasedecrease was primarily due to a corresponding increasedecrease in average net loans outstanding. NetAverage net loans outstanding at December 31, 2019 increasedSeptember 30, 2020 decreased by 9.3%12.8% over the balance at December 31, 2018. Interest and fee income was negatively impacted by the reversal of accrued interest for loans that became 60 days contractually past due during the quarter.September 30, 2019.

Insurance commissions and other income from continuing operations for the three months ended December 31, 2019September 30, 2020 increased by $2.2$0.1 million, or 15.1%0.5%, from the same period of the prior year. Insurance commissions increaseddecreased by approximately $1.7$1.8 million, or 14.3%14.5%, during the three months ended December 31, 2019September 30, 2020 when compared to the three months ended December 31, 2018.September 30, 2019. Insurance revenue decreased due to lower loan volume during the quarter. Other income increased by $0.5$1.9 million, $0.7 million of which was due to higher tax preparation revenue as a result of an extended tax season. The Company also recorded a gain on company owned life insurance of $1.1 million due to the death of a $0.5former executive.

On April 1, 2020, the Company replaced its incurred loss methodology with a current expected credit loss methodology to accrue for expected losses. The provision for credit losses for the three months ended September 30, 2020 decreased by $26.9 million, or 50.7%, when compared to the provision for credit losses from the same period of the prior year. The provision decreased during the quarter due primarily to a $9.7 million decrease in net charge-offs as well as an improvement in delinquency. Net charge-offs as a percentage of average net loans on an annualized basis decreased from 16.8% for the three months ended September 30, 2019 to 14.5% for the three months ended September 30, 2020. Loans that were 91 days or more past due on a recency basis decreased $11.8 million during the quarter compared to a $7.0 million increase in customer demand for the Company's motor club product.second fiscal quarter of the prior year.
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The Company's allowance for loancredit losses from continuing operations totaled 11.2%as a percentage of net loans from continuing operationswas 13.4% at December 31, 2019September 30, 2020 compared to 9.9%10.8% at December 31, 2018.September 30, 2019. Accounts from continuing operations that were 61 days or more past due on a recency basis increased to 7.0%were 4.5% of the portfolio at December 31, 2019, compared to 6.0%September 30, 2020 and 6.4% of the portfolio at December 31, 2018.September 30, 2019. Accounts from continuing operations that were 61 days or more past due on a contractual basis were 8.5%6.2% of the portfolio at December 31, 2019September 30, 2020 compared to 7.5%8.0% of the portfolio at December 31, 2018.September 30, 2019.

Provision forAfter experiencing rapid growth of the portfolio during the prior two years, primarily in new customers, the gross loan lossesbalance declined in the first half of fiscal 2021 as a result of the ongoing pandemic and its effect on the overall economy. As of September 30, 2020, $363.4 million of the total loan portfolio is with customers who have been with the Company less than two years, a 24.6% increase from continuing operationsthe average of the fiscal years 2016-2018 portfolios, but a 20.4% decline from fiscal 2020.

G&A expenses for the three months ended December 31, 2019 increasedSeptember 30, 2020 decreased by $6.3$3.2 million, or 12.8%, from the same period of the prior year. The increase is primarily due to an increase in net charge-offs from continuing operations of $6.7 million. Net charge-offs from continuing operations as a percentage of average net loans on an annualized basis increased from 17.0% for the three months ended December 31, 2018 to 18.1% for the three months ended December 31, 2019. The general reserve, which is driven by total loans outstanding, accounted for a decrease in the provision of $1.4 million due to slower growth in outstanding loans from continuing operations during the three-month period ended December 31, 2019.

Loan balances of customers who are new borrowers to the company (less than two years since their first origination at the time of their current loan) have grown 14.0% year over year. As a percentage of the total portfolio, balances attributable to these borrowers increased to 35.5% at December 31, 2019 compared to 34.0% at December 31, 2018. These increases are due to both organic customer growth and portfolio acquisitions throughout the year. We anticipate that this increased weighting of new borrowers, our riskiest customer type, in the portfolio will continue to result in increased delinquencies and charge-offs in the future.

G&A expenses from continuing operations for the three months ended December 31, 2019 increased by $13.2 million, or 17.1%4.0%, from the corresponding period of the previous year. As a percentage of revenues, G&A expenses increased from 55.9%55.4% during the three months ended December 31, 2018September 30, 2019 to 61.3%60.5% during the three months ended December 31, 2019.September 30, 2020. G&A expenses per average open branch increaseddecreased by 13.5%5.0% when comparing the two three-month periods. The change in G&A expense is explained in greater detail below.

Personnel expense totaled $49.4$46.8 million for the three months ended December 31, 2019,September 30, 2020, a $2.1$2.8 million, or 4.4%5.6%, increasedecrease over the three months ended December 31, 2018.September 30, 2019. Salary and payroll tax expense increaseddecreased approximately $1.9 million, or 6.9%6.1%, year over year mostly due to an increase in headcount.when comparing the two quarterly periods ended September 30, 2020 and 2019. Our headcount as of December 31, 2019 increased 4.1%September 30, 2020, decreased 10.2% compared to December 31, 2018,September 30, 2019. Benefit expense decreased approximately $0.9 million, or 9.3%, when comparing the quarterly periods ended September 30, 2020 and 2019, primarily drivenas a result of decreased health insurance claims. Incentive expense decreased $1.6 million due to a decrease in share based compensation partially offset by acquisitionsan increase in bonuses paid to branch employees. The Company deferred $1.7 million less in origination costs under ASC 310 when comparing year over year due to lower originations during the 12 months ending December 31, 2019. However, our accounts per employee havequarter, which increased by approximately 2.2% over the same 12 months. Additionally, for branches open for both years, the number of active customers per branch at the end of the third quarter increased 4.2% year over year.personnel costs.

Occupancy and equipment expense totaled $13.5 million for the three months ended December 31, 2019,September 30, 2020, a $1.4 million,$39.0 thousand, or 11.5%, increase over the three months ended December 31, 2018. Occupancy and equipment expense is generally a

function of the number of branches the Company has open throughout the period. For the three months ended December 31, 2019, the average expense per branch increased to $10.9 thousand, up from $10.1 thousand for the three months ended December 31, 2018. The increase in expense per branch is partially due to adding redundant data and voice circuits to our branches to support new technology roll-outs as well as to reduce down time in the branches.

Advertising expense totaled $8.2 million for the three months ended December 31, 2019, a $0.7 million, or 8.4%0.3%, decrease over the three months ended December 31, 2018.

Amortization of intangible assets totaled $1.4 million for the three months ended December 31, 2019, a $1.0 million, or 273.6%, increase over the three months ended December 31, 2018, which relates to a corresponding increase in total intangible assets during the comparative periods due to acquisitions.

Other expense totaled $17.6 million for the three months ended December 31, 2019, a $9.4 million, or 114.1%, increase over the three months ended December 31, 2018. The overall increase is primarily due to an $8.0 million accrual for the potential resolution of the Mexico investigation.
Interest expense for the three months ended December 31, 2019 increased by $2.5 million, or 53.8%, from the corresponding three months of the previous year. The increase in interest expense was due to a 108.1% increase in the average debt outstanding, from $260.8 million to $542.6 million. The increase in average debt outstanding was partially offset by a reduction in the interest margin on the credit facility as well as reductions in the LIBOR rate. The Company’s senior debt-to-equity ratio increased from 0.5:1 at December 31, 2018 to 1.5:1 at December 31,September 30, 2019.

Other key return ratios for the three months ended December 31, 2019 included a 4.5% return on average assets and a return on average equity of 9.1%(both on a trailing 12-month basis), as compared to a 7.4% return on average assets and a return on average equity of 11.7% for the three months ended December 31, 2018.

The Company’s effective income tax rate for continuing operations totaled (8.0)% for the three months ended December 31, 2019 compared to 11.8% for the corresponding period of the previous year. The difference is primarily due to the recognition of the $8 million non-deductible accrual for the potential resolution of the Mexico investigation and an increase in disallowed executive compensation under IRC Section 162(m) which was partially offset by tax credits under the Federal Historic Tax Credit program and a reduction in the permanent difference related to non-qualified stock option expense in the current quarter.

Comparison of nine months ended December 31, 2019 versus nine months ended December 31, 2018

Gross loans outstanding for continuing operations increased to $1.37 billion as of December 31, 2019, a 9.0% increase from the $1.26 billion of gross loans outstanding as of December 31, 2018. During the nine months ended December 31, 2019 our unique borrowers increased by 15.5% compared to an increase of 17.8% during the nine months ended December 31, 2018.

Net income from continuing operations for the nine months ended December 31, 2019 decreased to $7.0 million, a 80.5% decrease from the $36.0 million reported for the same period of the prior year. Operating income (revenue less provision for loan losses and general and administrative expenses) from continuing operations decreased by $30.7 million, or 53.0%. Net income from continuing operations for the nine months ended December 31, 2019 was significantly impacted by an accrual of $8 million for potential resolution of the Mexico investigation. We are presently in discussions with the SEC regarding resolution of the previously reported investigation of our Mexico operations. In January 2020, the Company proposed a resolution framework to the SEC that included payment of $8 million, which amount was accrued by the Company at December 31, 2019. The total amount of the Company’s loss incurred in connection with the investigation and any resolution thereof, including those amounts which remain subject to approval by the SEC, may be higher than the amount of the accrual.

Revenues from continuing operations increased by $39.5 million, or 10.2%, to $427.1 million during the nine months ended December 31, 2019 from $387.5 million for the same period of the prior year. The increase was primarily due to an increase in average net loans outstanding. Revenues from the 1,148 branches open throughout both nine-month periods increased by 8.8%.

Interest and fee income from continuing operations for the nine months ended December 31, 2019 increased by $34.3 million, or 9.9%, from the same period of the prior year. The increase was primarily due to a corresponding increase in average net loans outstanding. Net loans outstanding at December 31, 2019 increased by 9.3% over the balance at December 31, 2018. Average net loans outstanding increased by 13.0% for the nine months ended December 31, 2019 compared to the nine-month period ended December 31, 2018.


Insurance commissions and other income from continuing operations for the nine months ended December 31, 2019 increased by $5.3 million, or 12.3%, from the same period of the prior year. Insurance commissions increased by approximately $3.3 million, or 9.9%, during the nine months ended December 31, 2019 when compared to the nine months ended December 31, 2018. Other income increased by $1.9 million primarily due to a $1.6 million increase due to increased customer demand for the Company's motor club product.

The Company's allowance for loan losses from continuing operations as a percentage of net loans from continuing operations was 11.2% at December 31, 2019 compared to 9.9% at December 31, 2018. Accounts from continuing operations that were 61 days or more past due on a recency basis increased to 7.0% at December 31, 2019, compared to 6.0% at December 31, 2018. Accounts from continuing operations that were 61 days or more past due on a contractual basis were 8.5% at December 31, 2019 compared to 7.5% at December 31, 2018.

Provision for loan losses from continuing operations expense for the nine months ended December 31, 2019 increased by $29.6 million, or 24.7%, from the same period of the prior year. The increase is primarily due to an increase in net charge-offs from continuing operations of $23.3 million. Net charge-offs from continuing operations as a percentage of average net loans on an annualized basis increased from 15.5% for the nine months ended December 31, 2018 to 17.1% for the nine months ended December 31, 2019. The general reserve, which is driven by total loans outstanding, resulted in the provision decreasing $0.4 million due to slower growth in outstanding loans from continuing operations during the nine-month period ended December 31, 2019. The portion of provision expense driven by accounts 91 days or more past due on a recency basis increased $7.3 million for the nine months ended December 31, 2019 when compared to the same period of the prior year.

Loan balances of customers who are new borrowers to the company (less than two years since their first origination at the time of their current loan) have grown 14.0% year over year. As a percentage of the total portfolio, balances attributable to these borrowers increased to 35.5% at December 31, 2019 compared to 34.0% at December 31, 2018. These increases are due to both organic customer growth and portfolio acquisitions throughout the year. We anticipate that this increased weighting of new borrowers, our riskiest customer type, in the portfolio will continue to result in increased delinquencies and charge-offs in the future.

G&A expenses from continuing operations for the nine months ended December 31, 2019 increased by $40.7 million, or 19.4%, from the corresponding period of the previous year. As a percentage of revenues, G&A expenses increased from 54.1% during the first nine months of fiscal 2019 to 58.6% during the first nine months of fiscal 2020. G&A expenses per average open branch increased by 16.0% when comparing the two nine-month periods. The change in G&A expense is explained in greater detail below.

Personnel expense totaled $151.4 million for the nine months ended December 31, 2019, a $23.5 million, or 18.3%, increase over the nine months ended December 31, 2018. Approximately $13.6 million of the increase was due to additional share-based compensation associated with the long-term incentive program and director equity awards, as previously disclosed. Salary and benefit expense increased approximately $10.6 million, or 10.9%, period over period as a result of an increase in headcount and higher health insurance claims. Our headcount as of December 31, 2019 increased 4.1% compared to December 31, 2018, primarily driven by acquisitions during the 12 months ending December 31, 2019. However, our accounts per employee have increased by approximately 2.2% over the same 12 months. Additionally, for branches open for both years, the number of active customers per store at the end of the second quarter increased 4.2% year over year.

Occupancy and equipment expense totaled $40.5 million for the nine months ended December 31, 2019, a $4.6 million, or 12.8%, increase over the nine months ended December 31, 2018. Occupancy and equipment expense is generally a function of the number of branches the Company has open throughout the period. For the ninethree months ended December 31, 2019,September 30, 2020, the average expense per branch increaseddecreased to $33.1$10.9 thousand, updown from $30.2$11.1 thousand for the ninethree months ended December 31, 2018. The increase in expense per branch is partially due to adding redundant data and voice circuits to our branches to support new technology roll-outs as well as to reduce down time in the branches.September 30, 2019.

Advertising expense totaled $20.6$5.3 million for the ninethree months ended December 31, 2019,September 30, 2020, a $1.7$1.0 million, or 8.9%16.2%, increasedecrease over the ninethree months ended December 31, 2018.September 30, 2019. The Company anticipated lower demand as a result of COVID-19 during the quarter and reduced the marketing spend.

Amortization of intangible assets totaled $3.6$1.3 million for the ninethree months ended December 31, 2019,September 30, 2020, a $2.7 million,$28.2 thousand, or 295.5%2.2%, increase over the ninethree months ended December 31, 2018, which relates to a corresponding increase in total intangible assets during the comparative periods due to acquisitions.September 30, 2019.


Other expense totaled $34.3$8.4 million for the ninethree months ended December 31, 2019,September 30, 2020, a $8.2$0.6 million, or 31.7%8.3%, increase over the ninethree months ended December 31, 2018. The overall increase is primarily due to an $8.0 million accrual for the potential resolution of the Mexico investigation.September 30, 2019.
Interest expense for the ninethree months ended December 31, 2019 increasedSeptember 30, 2020 decreased by $4.8$0.4 million, or 37.2%6.9%, from the corresponding ninethree months of the previous year. The decrease in interest expense was due to a 9.3% decrease in the average debt outstanding, from $419.8 million to $380.7 million. The Company’s senior debt-to-equity ratio decreased from 1.3:1 at September 30, 2019 to 1.2:1 at September 30, 2020.

Other key return ratios for the three months ended September 30, 2020 included a 4.5% return on average assets and a return on average equity of 11.8%(both on a trailing 12-month basis), as compared to a 5.8% return on average assets and a return on average equity of 10.5% for the three months ended September 30, 2019.

The Company’s effective income tax rate decreased to 21.9% for the three months ended September 30, 2020 compared to 34.3% for the corresponding period of the previous year. The decrease is primarily due to the net effect of the historic tax credit accounting being recorded as a discrete event in the prior year quarter, an increase in the disallowed executive compensation under Section 162(m) in the prior year quarter and the recognition of the permanent tax benefit related to the exclusion of life insurance proceeds in the current year quarter.

Comparison of six months ended September 30, 2020 versus six months ended September 30, 2019
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Gross loans outstanding decreased to $1.11 billion as of September 30, 2020, a 12.9% decrease from the $1.27 billion of gross loans outstanding as of September 30, 2019. During the six months ended September 30, 2020 our number of unique borrowers in the portfolio decreased by 18.0% compared to an increase of 12.1% during the six months ended September 30, 2019.

Net income for the six months ended September 30, 2020 increased to $28.9 million, a 159.9% increase from the $11.1 million reported for the same period of the prior year. Operating income (revenue less provision for credit losses and general and administrative expenses) increased by $24.1 million, or 94.5%.

Revenues decreased by $31.7 million, or 11.3%, to $248.3 million during the six months ended September 30, 2020 from $280.0 million for the same period of the prior year. The decrease was primarily due to an decrease in average net loans outstanding. Revenues from the 1,178 branches open throughout both six-month periods decreased by 15.5%.

Interest and fee income for the six months ended September 30, 2020 decreased by $30.3 million, or 12.2%, from the same period of the prior year. The decrease was primarily due to a corresponding decrease in average net loans outstanding. Net loans outstanding at September 30, 2020 decreased by 12.8% over the balance at September 30, 2019. Average net loans outstanding decreased by 8.2% for the six months ended September 30, 2020 compared to the six-month period ended September 30, 2019.

Insurance commissions and other income for the six months ended September 30, 2020 decreased by $1.5 million, or 4.7%, from the same period of the prior year. Insurance commissions decreased by approximately $2.6 million, or 10.9%, during the six months ended September 30, 2020 when compared to the six months ended September 30, 2019. Other income increased by $1.1 million primarily due to a $0.8 million increase in tax preparation revenue as a result of an extended tax season and a gain on company owned life insurance of $1.1 million due to the death of a former executive, partially offset by decreases in income from ancillary services of approximately $0.8 million due to a decrease in loan volume.

On April 1, 2020, the Company replaced its incurred loss methodology with a current expected credit loss methodology to accrue for expected losses. The provision for credit losses for the six months ended September 30, 2020 decreased by $42.5 million, or 45.1%, when compared to the provision for credit losses from the same period of the prior year.

The Company's allowance for credit losses as a percentage of net loans was 13.4% at September 30, 2020 compared to 10.8% at September 30, 2019. Accounts that were 61 days or more past due on a recency basis were 4.5% at September 30, 2020 compared to 6.4% at September 30, 2019. Accounts that were 61 days or more past due on a contractual basis were 6.2% at September 30, 2020 compared to 8.0% at September 30, 2019.

Net charge-offs as a percentage of average net loans on an annualized basis decreased from 16.6% for the six months ended September 30, 2019 to 16.4% for the six months ended September 30, 2020.

G&A expenses for the six months ended September 30, 2020 decreased by $13.3 million, or 8.3%, from the corresponding period of the previous year. As a percentage of revenues, G&A expenses increased from 57.2% during the first six months of fiscal 2020 to 59.2% during the first six months of fiscal 2021. G&A expenses per average open branch decreased by 10.0% when comparing the two six-month periods. The change in G&A expense is explained in greater detail below.

Personnel expense totaled $91.5 million for the six months ended September 30, 2020, a $10.6 million, or 10.4%, decrease over the six months ended September 30, 2019. Salary expense decreased approximately $2.9 million, or 4.7%, when comparing the six months ended September 30, 2020 and 2019. Our headcount as of September 30, 2020 decreased 10.2% compared to September 30, 2019, primarily driven by furloughs during the first six months of fiscal 2021. Benefit expense decreased approximately $3.2 million, or 16.2%, when comparing the six months ended September 30, 2020 and 2019, primarily as a result of decreased claims as well as a decrease in headcount. Incentive expense decreased $8.7 million due to a decrease in share based compensation and a decrease in bonuses paid to branch employees. The Company deferred $4.2 million less in origination costs under ASC 310 due to lower originations during the six month ending September 30, 2020, which increased personnel costs.

Occupancy and equipment expense totaled $26.7 million for the six months ended September 30, 2020, a $0.2 million, or 0.8%, decrease over the six months ended September 30, 2019. Occupancy and equipment expense is generally a function of the number of branches the Company has open throughout the period. For the six months ended September 30, 2020, the average expense per branch decreased to $21.5 thousand, down from $22.1 thousand for the six months ended September 30, 2019.

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Advertising expense totaled $7.9 million for the six months ended September 30, 2020, a $4.5 million, or 36.4%, decrease over the six months ended September 30, 2019. The Company anticipated lower demand as a result of COVID-19 during the quarter and reduced the marketing spend across all programs.

Amortization of intangible assets totaled $2.7 million for the six months ended September 30, 2020, a $0.5 million, or 20.6%, increase over the six months ended September 30, 2019.

Other expense totaled $18.2 million for the six months ended September 30, 2020, a $1.6 million, or 9.3%, increase over the six months ended September 30, 2019.
Interest expense for the six months ended September 30, 2020 increased by $0.7 million, or 6.7%, from the corresponding six months of the previous year. The increase in interest expense was due to a 65.8%10.7% increase in the average debt outstanding, from $248.5$352.8 million to $412.1$390.6 million. The increase in average debt outstanding was partially offset by a reduction in the benchmark interest margin on the credit facility as well as a reduction in the LIBOR rate. The Company’s senior debt-to-equity ratio increaseddecreased from 0.5:1.3:1 at December 31, 2018September 30, 2019 to 1.5:1.2:1 at December 31, 2019.September 30, 2020.

Other key return ratios for the first ninesix months of fiscal 20202021 included a 4.5% return on average assets and a return on average equity of 9.1%11.8% (both on a trailing 12-month basis), as compared to a 7.4%5.8% return on average assets and a return on average equity of 11.7%10.5% for the first ninesix months of fiscal 2019.2020.

The Company’s effective income tax rate for continuing operations increaseddecreased to 25.5%24.3% for the ninesix months ended December 31, 2019September 30, 2020 compared to 20.0%24.8% for the corresponding period of the previous year. The increasedecrease is primarily due to the recognition of the $8 million non-deductible accrual for the potential Mexico resolution and an increase in disallowed executive compensation under IRC Section 162(m) which was partially offset bypermanent tax credits under the Federal Historic Tax Credit program and a reduction in the permanent differencebenefit related to non-qualified stock option expensethe exclusion of life insurance proceeds in the current period.year.
Regulatory Matters

Resolution of Mexico Investigation

See Note 12 to the unaudited Consolidated Financial Statements for a discussion of the investigation into our operations in Mexico.Mexico and the resolution thereof.

CFPB Rulemaking Initiatives

On October 5, 2017, the CFPB issued a final rule (the "Rule") imposing limitations on (i) short-term consumer loans, (ii) longer-term consumer installment loans with balloon payments, and (iii) higher-rate consumer installment loans repayable by a payment authorization. The Rule requiresrequired lenders originating short-term loans and longer-term balloon payment loans to evaluate whether each consumer has the ability to repay the loan along with current obligations and expenses (“ability to repay requirements”). The Rule also curtails repeated unsuccessful attempts to debit consumers’ accounts for short-term loans, balloon payment loans, and installment loans that involve a payment authorization and an Annual Percentage Rate over 36% (“payment requirements”). The Company does not believe that the Rule will have a material impactHowever, on the Company’s existing lending procedures, because the Company currently does not make short-term consumer loans or longer-term consumer installment loans with balloon payments that would subject the Company to the Rule’s ability to repay requirements. The Company also currently underwrites all its loans (including those secured by a vehicle title that would fall within the scope of these proposals) by reviewing the customer’s ability to repay based on the Company’s standards. However, implementation of the Rule’s payment requirements may require changes to the Company’s practices and procedures for such loans, which could materially and adversely affect the Company’s ability to make such loans, the cost of making such loans, the Company’s ability to, or frequency with which it could, refinance any such loans, and the profitability of such loans.

Further, on June 6, 2019,July 7, 2020, the CFPB amended the Rule to delay the August 19, 2019 compliance date for part of the Rule’s provisions, including the ability to repay requirements. The new compliance date forissued a final rule rescinding the ability to repay requirements is November 19, 2020. In addition, on February 6, 2019,of the Rule after re-evaluating the legal and evidentiary bases for these provisions and finding them to be insufficient. The CFPB, however, did not rescind or alter the payments requirements in the Rule. Instead, the CFPB issued guidance clarifying the payment requirements’ scope and assisting lenders in complying with the payment requirements.

The Rule’s compliance date for the payment requirements is August 19, 2019. The compliance date, however, is currently stayed pursuant to a notice of proposed rulemaking proposingcourt order issued in Community Financial Services Association v. CFPB, No. 1:18-cv-00295 (W.D. Tex. Nov. 6, 2018). Although the payment requirements are currently stayed by court order, the CFPB announced that it will seek to rescind provisions of the Rule governing the ability to repay requirements. The commenthave them go into effect with a reasonable period for this proposed rulemaking closed in May 2019. Accordingentities to the CFPB’s Fall 2019 rulemaking agenda, the CFPB is reviewing the approximately 190,000 comments it received and expects to take final action in April 2020 with respect to this proposal. Any regulatory changes could have effects beyond those currently contemplated that could further materially and adversely impact our business and operations. come into compliance.

Unless rescinded or otherwise amended, the Company will have to comply with the Rule’s payment requirements if it continues to allow consumers to set up future recurring payments online for certain covered loans such that it meets the definition of having a “leveraged payment mechanism” under the Rule. If the payment provisions of the Rule apply, the Company will have to modify its loan payment procedures to comply with the required notices and mandated timeframes set forth in the final rule. Implementation of the Rule’s payment requirements may require changes to the Company’s practices and procedures for such loans, which could materially and adversely affect the Company’s ability to make such loans, the cost of making such loans, the Company’s ability to, or frequency with which it could, refinance any such loans, and the profitability of such loans.

The CFPB also has stated that it expects to conduct separate rulemaking to identify larger participants in the installment lending market for purposes of its supervision program. This initiative was classified as “inactive” on the CFPB’s Spring 2018
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rulemaking agenda and has remained inactive since, but the CFPB indicated that such action was not a decision on the merits. Though the likelihood and timing of any such rulemaking is uncertain, the Company believes that the implementation of such rules would

likely bring the Company’s business under the CFPB’s supervisory authority which, among other things, would subject the Company to reporting obligations to, and on-site compliance examinations by, the CFPB.

The CFPB also announced on July 7, 2020 that it will undertake new research focusing on identifying information that could be disclosed to consumers during the small dollar lending process to allow them to make the most informed choices. Depending on the outcome of this research and future action taken by the CFPB, implementation of new disclosures may require changes to the Company’s practices and procedures for such loans, which could materially and adversely affect the Company’s ability to make such loans, the cost of making such loans, and the profitability of such loans.

See Part I, Item 1, "Business - Government Regulation - Federal legislation" and Part I, Item 1A, "Risk Factors" in the Company’s Form 10-K for the year ended March 31, 20192020 for a further discussion of these matters and federal regulations to which the Company’s operations are subject.

Liquidity and Capital Resources

The Company has financed and continues to finance its operations, acquisitions and branch expansion through a combination of cash flows from operations and borrowings from its institutional lenders. The Company has generally applied its cash flows from operations to fund its loan volume, fund acquisitions, repay long-term indebtedness, and repurchase its common stock. Net cash provided by operating activities for the ninesix months ended December 31, 2019September 30, 2020 was $170.6$79.9 million.

The Company continues to believe that repurchases of common stock are a viable component of the Company’s long-term financial strategy and an efficient use of excess cash when the opportunity arises. However, the Company's amended and restated revolving credit agreement limits share repurchases to the aggregate of $200 million from June 7, 2019 through June 1, 2020 plus up to 50% of consolidated adjusted net income for the period commencing on January 1, 2019. The Company can repurchase additional amounts of shares with prior written consent from lenders. However, our first priority is to ensure we have enough capital to fund loan growth. As of December 31, 2019, the Company's debt outstanding was $583.7 million and its shareholders' equity was $392.2 million, resulting in a debt-to-equity ratio of 1.5:1.0. Management will continue to monitor the Company's senior debt-to-equity ratio and is committed to maintaining a debt level that will allow the Company to continue to execute its business objectives, while not putting undue stress on its consolidated balance sheet.

Expenditures by the Company to open and furnish new branches averaged approximately $44,000$41,000 per new branch during fiscal 2019.2020. New branches have alsogenerally required from $150,000$230,000 to $500,000$380,000 to fund outstanding loans receivable originated during their first 12 months of operation. During the ninesix months ended December 31, 2019,September 30, 2020, the Company opened 15no new branches, acquired 37no branches, and merged 511 branches into existing ones.

The Company believes that attractive opportunities to acquire new branches or receivables from its competitors or to acquire branches in communities not currently served by the Company will continue to become available as conditions in local economies and the financial circumstances of owners change.

The Company has a revolving credit facility with a syndicate of banks. In June 2019, the Company entered into an amended and restated revolving credit agreement, which amended and restated the prior revolving credit agreement to, among other things: (i) increase the aggregate commitments of the lenders to $685.0 million (from $480.0 million); (ii) permit the Company to purchase its equity securities or make other distributions in respect of its equity securities in the amount of $200 million from June 7, 2019 through June 1, 2020 plus up to 50% of consolidated adjusted net income for the period commencing on January 1, 2019, subject to certain restrictions; (iii) provide for a process to transition to a new benchmark interest rate from LIBOR, if necessary; (iv) extend the maturity date of the amended and restated revolving credit agreement to June 7, 2022; and (v) for clarity and convenience, restate the prior credit agreement, as amended since 2010.

The revolving credit facility provides for revolving borrowings of up to the lesser of (a) $685.0 million as the aggregate commitments under the facility andor (b) a borrowing base, and includes a $0.3 million letter of credit subfacility. At December 31, 2019,September 30, 2020, the aggregate commitments under the credit facility were $685.0 million. The borrowing base limitation is equal to the product of (a) the Company’s eligible finance receivables less unearned finance charges, insurance premiums and insurance commissions, and (b) an advance rate percentage that ranges from 79% to 85% based on a collateral performance indicator, as more completely described below. Further, the administrative agent under the revolving credit facility has the right at any time, and from time to time in its permitted discretion (but without any obligation), to set aside reasonable reserves against the borrowing base in such amounts as it may deem appropriate, including, without limitation, reserves with respect to certain regulatory events or any increased operational, legal, or regulatory risk of the Company and its subsidiaries. The Company does not believe that this right will materially limit its business and strategic initiatives.

On April 30, 2020 the amended and restated revolving credit agreement was further amended to (i) modify certain financial covenants to (a) reduce the Company's required minimum net worth to $365.0 million through December 30, 2020 (from $375.0 million), and (b) reduce the Company's fixed charge ratio to 2.25 to 1 through the fiscal quarter ending September 30, 2020; (ii) add new subsidiary guarantors; and (iii) amend language relating to the transition to a new benchmark interest rate (from LIBOR), if necessary.

On July 24, 2020, the amended and restated revolving credit agreement was further amended to, among other things: (i) reduce the advance rate percentage range to 74% to 80% of the collateral performance indicator; (ii) increase the applicable margin associated with the EBITDA ratio by 50 basis points; (iii) reduce the required minimum net worth to $325.0 million (from $365.0 million); and (iv) allow the Company to make share repurchases up to $50.0 million through March 31, 2021 plus up to 50% of consolidated adjusted net income for the period commencing on January 1, 2019, subject to certain restrictions;

The agreement establishes a maximum specified level for the collateral performance indicator of 24.0%23.0%. The collateral performance indicator is equal to the sum of (a) a three-month rolling average rate of receivables at least sixty days past due and (b) an eight-month rolling average net charge-off rate.


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Subject to a borrowing base formula, the Company may borrow at the rate of LIBOR plus an applicable margin between 3.0% and 4.0% based on certain EBITDA related metrics set forth in the revolving credit agreement, which are determined and adjusted on a monthly basis with a minimum rate of 4.0%. The revolving credit facility has a commitment fee of 0.50% per annum on the unused portion of the commitment. Commitment fees on the unused portion of the borrowing totaled $0.9$0.8 million and $0.9$0.7 million for the ninesix months ended December 31,September 30, 2020 and 2019, respectively. The amended and 2018, respectively.restated revolving credit agreement provides for a process to transition to a new benchmark interest rate from LIBOR, if necessary.

For the ninesix months ended December 31, 2019September 30, 2020 and fiscal year ended March 31, 2019,2020, the Company’s effective interest rate, including the commitment fee and amortization of debt issuance costs, was 5.7%5.8% annualized and 6.7%5.8%, respectively, and the unused amount available under the revolver at December 31, 2019September 30, 2020 was $101.0$157.0 million. The Company also had $102.8 million that may become available under the revolving credit facility if it grows the net eligible finance receivables. Borrowings under the revolving credit facility mature on June 7, 2022.

The Company’s obligations under the revolving credit facility, together with treasury management and hedging obligations owing to any lender under the revolving credit facility or any affiliate of any such lender, are required to be guaranteed by each of the Company’s wholly-owned domestic subsidiaries. The obligations of the Company and the subsidiary guarantors under the revolving credit facility, together with such treasury management and hedging obligations, are secured by a first-priority security interest in substantially all assets of the Company and the subsidiary guarantors.

The amended and restated revolving credit agreement contains affirmative and negative covenants, including covenants that generally restrict the ability of the Company and its subsidiaries to, among other things, incur or guarantee indebtedness, incur liens, pay dividends and repurchase or redeem capital stock, dispose of assets, engage in mergers and consolidations, make acquisitions or other investments, redeem or prepay subordinated debt, amend subordinated debt documents, make changes in the nature of its business, and engage in transactions with affiliates. The agreement also contains financial covenants, including: (i) a minimum consolidated net worth of $375.0$325.0 million; (ii) a minimum fixed charge coverage ratio of (a) 2.25 to 1.0 for the fiscal quarter ended September 30, 2020 and (b) 2.75 to 1.0;1.0 for each fiscal quarter thereafter; (iii) a maximum ratio of total debt to consolidated adjusted net worth of 2.0 to 1.0; (iii) a maximum(iv) as of the end of each fiscal quarter, provision for loancredit losses for anythe four fiscal quarters then ending that meetsshall equal or exceedsexceed the net loan charge offcharge-off for the corresponding period;period (any shortfalls are required to be deducted in the determination of net income and (iv)consolidated net worth); and (v) a maximum specified level for the collateral performance indicator of 24.0%23.0%, whichas of the end of each calendar month. The collateral performance indicator is equal to the sum of (a) a three-month rolling average rate of receivables at least sixty days past due and (b) an eight-month rolling average net charge-off rate. The agreement allows the Company to incur subordinated debt that matures after the termination date for the revolving credit facility and that contains specified subordination terms, subject to limitations on amount imposed by the financial covenants under the agreement.

The Company was in compliance with thesethe applicable covenants at December 31, 2019September 30, 2020 and March 31, 20192020 and does not believe that these covenants will materially limit its business and expansion strategy.

The agreement contains events of default including, without limitation, nonpayment of principal, interest or other obligations, violation of covenants, misrepresentation, cross-default to other debt, prohibited payments on or amendment to subordinated debt, bankruptcy and other insolvency events, judgments, certain ERISA events, defaults under certain other agreements, actual or asserted invalidity of loan documentation, invalidity of subordination provisions of subordinated debt, certain changes of control of the Company, other defaults under the agreement that are not remedied within thirty (30) days, invalidity of loan documents related to the agreement, appointment of a custodian, trustee, or receiver, and the occurrence of certain regulatory events (including the entry of any stay, order, judgment, cease and desist order, or other sanction (other than the imposition of a monetary fine), order, or ruling against the Company’ or any of its subsidiaries related in any way to the originating, holding, pledging, collecting, servicing, or enforcing its eligible finance receivables that is material to the Company or any subsidiary) which remains unvacated, undischarged, unbonded or unstayed by appeal or otherwise for a period of 60 days from the date of its entry and is reasonably likely to cause a material adverse change. If it is determined that a violation of the FCPA or other lawsany applicable law has occurred, as described above in "—Regulatory Matters—Mexico Investigation" and in Part I, Item 3, "Legal Proceedings—Mexico Investigation" in the Company’s Annual Report on Form 10-K for the fiscal year ended March 31, 2019, such violation may give rise to an event of default under our credit agreement if such violation were to haveresult in a material adverse effect on our business, operations, results of operations, assets, liabilities, or condition (financial or otherwise), or a material impairment of the Company’s and the subsidiaries’ ability to perform their obligations under the agreement or related documents, or if the amount of any settlement, penalties, fines, or other payments resulted in the Company failing to satisfy any financial covenants. See Note 10 to the unaudited Consolidated Financial Statements for additional information regarding the Company’s debt.

The Company believes that cash flow from operations and borrowings under its revolving credit facility or other sources will be adequate to fund the expected cost of opening or acquiring new branches, including funding initial operating losses of new branches and funding loans receivable originated by those branches and the Company's other branches (for the next 12 months
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and for the foreseeable future beyond that). Except as otherwise discussed in this report and in the Company’s Form 10-K for the year ended March 31, 2019,2020, including, but not limited to, any discussions in Part I, Item 1A, "Risk Factors" (as supplemented by any subsequent disclosures in information the Company files with or furnishes to the SEC from time to time), management is not currently aware

of any trends, demands, commitments, events or uncertainties that it believes will or could result in, or are or could be reasonably likely to result in, any material adverse effect on the Company’s liquidity.

Share Repurchase Program

Since 1996, the Company has repurchased approximately 20.321.2 million shares for an aggregate purchase price of approximately $1.1$1.2 billion. On June 7, 2019,16, 2020, the Company's Board of Directors approved a share repurchase program authorizingauthorized the Company to repurchase up to $200.0$30.0 million of itsthe Company's outstanding common stock.stock, inclusive of the amount that remains available for repurchase under prior repurchase authorizations. On September 14, 2020, the Board of Directors authorized the Company to repurchase up to $25.0 million of the Company's outstanding common stock in addition to the amount that remained available for repurchase under prior repurchase authorizations. As of December 31, 2019,September 30, 2020, the Company had $10.0$11.8 million in aggregate repurchase capacity remaining under this authorization, which does not have a stated expiration date.capacity. The timing and actual number of shares of common stock repurchased will depend on a variety of factors, including the stock price, corporate and regulatory requirements, available funds, alternative uses of capital, restrictions under the revolving credit facilityagreement, and other market and economic conditions. The Company’s stock repurchase program may be suspended or discontinued at any time.

The Company continues to believe stock repurchases are a viable component of the Company’s long-term financial strategy and an excellent use of excess cash when the opportunity arises. However, our revolving credit facility limits share repurchases to (i) $50 million from July 24, 2020 through March 31, 2021, plus (ii) 50% of consolidated adjusted net income commencing on January 1, 2019, subject to certain restrictions. Immediately following a stock repurchase, the Company must have 15% or more in excess availability under the revolving credit facility. The Company can repurchase additional amounts of shares with prior written consent from lenders.
Inflation

The Company does not believe that inflation, within reasonably anticipated rates, will have a material, adverse effect on its financial condition. Although inflation would increase the Company’s operating costs in absolute terms, the Company expects that the same decrease in the value of money would result in an increase in the size of loans demanded by its customer base. We anticipate that such a change in customer preference would result in an increase in total loans receivable and an increase in absolute revenue to be generated from that larger amount of loans receivable. That increase in absolute revenue should offset any increase in operating costs. In addition, because the Company’s loans have a relatively short contractual term, it is unlikely that loans made at any given point in time will be repaid with significantly inflated dollars.

Quarterly Information and Seasonality

See Note 3 to the unaudited Consolidated Financial Statements.

Recently Adopted Accounting Pronouncements
 
See Note 3 to the unaudited Consolidated Financial Statements.

Critical Accounting Policies
 
The Company’s accounting and reporting policies are in accordance with GAAP and conform to general practices within the finance company industry. Certain accounting policies involve significant judgment by the Company’s management, including the use of estimates and assumptions which affect the reported amounts of assets, liabilities, revenue, and expenses. As a result, changes in these estimates and assumptions could significantly affect the Company’s financial position and results of operations. The Company considers its policies regarding the allowance for loancredit losses, share-based compensation and income taxes to be its most critical accounting policies due to the significant degree of management judgment involved.

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Allowance for LoanCredit Losses

Accounting policies related to the allowance for credit losses are considered to be critical as these policies involve considerable subjective judgement and estimation by management. As discussed in Note 3 – Summary of Significant Policies, our policies related to the allowances for credit losses changed on April 1, 2020 in connection with the adoption of a new accounting standard update as codified in ASC 326. In the case of loans, the allowance for credit losses is a contra-asset valuation account, calculated in accordance with ASC 326 that is deducted from the amortized cost basis of loans to present the net amount expected to be collected. The Company has developed processes and procedures for assessing the adequacyamount of the allowance for loanaccount represents management’s best estimate of current expected credit losses that take into consideration various assumptionson these financial instruments considering available information, from internal and estimates with respectexternal sources, relevant to assessing exposure to credit loss over the loan portfolio. The Company’s assumptionscontractual term of the instrument. Relevant available information includes historical credit loss experience, current conditions, and estimates may be affected in the future by changes in economic conditions, among other factors. Additional information concerning the allowance for loan losses is discussed under Part II, Item 7, “Management’s Discussionreasonable and Analysis of Financial Condition and Results of Operations - Credit Quality” in the Company’s Annual Report on Form 10-K for the fiscal year ended March 31, 2019.supportable forecasts.
 
Share-Based Compensation

The Company measures compensation cost for share-based awards at fair value and recognizes compensation over the service period for awards expected to vest. The fair value of restricted stock is based on the number of shares granted and the quoted price of the Company’s common stock at the time of grant, and the fair value of stock options is determined using the Black-Scholes valuation model. The Black-Scholes model requires the input of highly subjective assumptions, including expected volatility, risk-free interest rate and expected life, changes to which can materially affect the fair value estimate. Actual results and future changes in estimates may differ substantially from the Company’s current estimates.


Income Taxes
 
Management uses certain assumptions and estimates in determining income taxes payable or refundable, deferred income tax liabilities and assets for events recognized differently in its financial statements and income tax returns, and income tax expense. Determining these amounts requires analysis of certain transactions and interpretation of tax laws and regulations. Management exercises considerable judgment in evaluating the amount and timing of recognition of the resulting income tax liabilities and assets. These judgments and estimates are re-evaluated on a periodic basis as regulatory and business factors change.

No assurance can be given that either the tax returns submitted by management or the income tax reported on the Consolidated Financial Statements will not be adjusted by either adverse rulings, changes in the tax code, or assessments made by the IRS, state, or foreign taxing authorities. The Company is subject to potential adverse adjustments, including but not limited to: an increase in the statutory federal or state income tax rates, the permanent non-deductibility of amounts currently considered deductible either now or in future periods, and the dependency on the generation of future taxable income in order to ultimately realize deferred income tax assets.
 
Under FASB ASC Topic 740, the Company will include the current and deferred tax impact of its tax positions in the financial statements when it is more likely than not (likelihood of greater than 50%) that such positions will be sustained by taxing authorities, with full knowledge of relevant information, based on the technical merits of the tax position. While the Company supports its tax positions by unambiguous tax law, prior experience with the taxing authority, and analysis of what it considers to be all relevant facts, circumstances and regulations, management must still rely on assumptions and estimates to determine the overall likelihood of success and proper quantification of a given tax position.


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Item 3. Quantitative and Qualitative Disclosures about Market Risk

Interest Rate Risk

As of December 31, 2019,September 30, 2020, the Company’s financial instruments consisted of the following: cash and cash equivalents, loans receivable and senior notes payable. Fair value approximates carrying value for all of these instruments. Loans receivable are originated at prevailing market rates and have an average life of approximately eight months. Given the short-term nature of these loans, they are continually repriced at current market rates.

The Company’s outstanding debt under its revolving credit facility was $583.7$424.9 million at December 31, 2019.September 30, 2020. Interest on borrowing under this facility is based on the greater of 4.0% or one month LIBOR plus an applicable margin between 3.0% and 4.0% based on certain EBITDA related metrics. Based on the outstanding balance at December 31, 2019,September 30, 2020, a change of 1.0% in the interest rate would cause a change in interest expense of approximately $5.8$4.2 million on an annual basis.

Item 4. Controls and Procedures

Changes in Internal Control over Financial Reporting

There were no changes to our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the period covered by this report that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Evaluation of Disclosure Controls and Procedures

Based on management’s evaluation, with the participation of our CEO and CFO, as of the end of the period covered by this report, our CEO and CFO have concluded that our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act, are effective to provide reasonable assurance that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized, and reported within the time periods specified in SEC rules and forms, and is accumulated and communicated to management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosure.


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PART II.  OTHER INFORMATION

Item 1. Legal Proceedings

See Note 12 to the unaudited Consolidated Financial Statements for information regarding legal proceedings.

Item 1A. Risk Factors

Other than as set forth below, there have been no material changes to the risk factors disclosed in Part I, Item 1A of the Company's Annual Report on Form 10-K for the fiscal year ended March 31, 2019.2020.

AlthoughAllowance for Credit Losses

We began using a new credit reserving methodology known as the CECL methodology effective April 1, 2020. Our ability to accurately forecast future losses under this methodology may be impaired by the significant uncertainty surrounding the pandemic and containment measures and the lack of comparable precedent. This could result in the need to record additional provisions for credit losses in the future, as the COVID-19 pandemic continues to evolve, and our losses on our loans and other exposures could exceed our allowance.

The global outbreak of the coronavirus has and may continue to adversely impact our business.

Occurrences of epidemics or pandemics, depending on scale, may cause varying degrees of damage to national and local economies. The COVID-19 pandemic has resulted in widespread volatility and deterioration in economic conditions across the United States. Governmental authorities have taken a number of steps to slow the spread of COVID-19, including shutdowns of nonessential businesses, stay-at-home orders, social distancing measures, and other actions which have disrupted economic activity.

The United States has also experienced higher unemployment levels as a result of COVID-19, which we are working to resolve the previously reported investigationexpect will over time result in increased delinquencies and credit losses on finance receivables outstanding. In addition, if significant portions of our Mexico operations, there can be no assurance that our efforts to reach settlements will be successful, or if they are, what the timing or terms of any such settlements would be.

In January 2020, the Company proposed a resolution framework to the SEC that included payment of $8 million, which amount was accrued by the Company at December 31, 2019. Until any settlement or other resolution of these matters is reached, we expect to continue to incur potentially significant costs in connection with the investigation of our former Mexico operations, primarily in the form of professional fees and expenses. At this time, weworkforce are unable to predict the developments in, outcomework effectively as a result of COVID-19, there may be servicing and other disruptions to our business. Further, a second outbreak of COVID-19 could lead to further mandated shutdowns and economic uncertainty. As a result, we cannot foresee whether the outbreak of COVID-19 pandemic will be effectively contained, nor can we anticipate the extent, severity and duration of its impact.

The CARES Act was signed into law in March 2020, which, among other things, expanded states’ ability to provide unemployment insurance for many workers impacted by COVID-19, including for workers who were not otherwise eligible for unemployment benefits, provide direct payments to qualifying individuals, and provided assistance for small and medium size businesses. We believe that many of our customers have benefited from the enhanced benefits provided by the CARES Act, some of which, such as enhanced unemployment benefits, were set to expire in July 2020. If these benefits are not extended, or if other stimulus measures benefiting our customers are not enacted in the near term, the effect may result in an increase in delinquencies and materially and adversely impact our results of operations and financial condition in future periods.

Federal, state and local governments have mandated or encouraged financial services companies to make accommodations to borrowers and other consequencescustomers affected by COVID-19. Legal and regulatory responses to concerns about COVID-19 could result in additional regulation or restrictions affecting the conduct of our business in the future. All of the investigation or its impact onforegoing may adversely affect our earnings, cash flows, liquidity, financial conditionincome and ongoing business. While we have made an accrual related to the proposed framework, the discussions are continuing with the SEC, and there can be no assurance as to the timing or the terms of the final resolution of these matters. Although we do not presently believe that these matters, including the accrual (and the payment of the accrual at some point-in-time in the future) will have a material adverse effect on our business, financial position,other results of operations or cash flows, given the inherent uncertainties inmake collection of our personal loans more difficult or reduce income received from such situations, we can provide no assurance that these matters will not be materialloans or our ability to our business, financial position, results of operations or cash flows in the future.obtain financing with respect to such loans.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

The Company's credit agreements contain certain limits on share repurchases. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations – Liquidity and Capital Resources."

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Since 1996, the Company has repurchased approximately 20.321.2 million shares for an aggregate purchase price of approximately $1.1$1.2 billion. On June 7, 2019,16, 2020, the Company's Board of Directors approved a share repurchase program authorizingauthorized the Company to repurchase up to $200.0$30.0 million of itsthe Company's outstanding common stock.stock, inclusive of the amount that remains available for repurchase under prior repurchase authorizations. On September 14, 2020, the Board of Directors authorized the Company to repurchase up to $25.0 million of the Company's outstanding common stock in addition to the amount that remained available for repurchase under prior repurchase authorizations. As of December 31, 2019,September 30, 2020, the Company had $10.0$11.8 million in aggregate repurchase capacity remaining under this authorization, which does not have a stated expiration date.capacity. The timing and actual number of shares of common stock repurchased will depend on a variety of factors, including the stock price, corporate and regulatory requirements, available funds, alternative uses of capital, restrictions under the revolving credit facility,agreement, and other market and economic conditions. The Company's stock repurchase program may be suspended at any time.

The following table details purchases of the Company's common stock, if any, made by the Company during the three months ended December 31, 2019:September 30, 2020:

(a)
Total number of
shares purchased
(b)
Average price paid
per share
(c)
Total number of shares purchased
as part of publicly announced
plans or programs
(d)
Approximate dollar value of shares
that may yet be purchased
under the plans or programs
July 1 through July 31, 2020— $— — $30,000,000 
August 1 through August 31, 2020132,711 90.70 132,711 17,963,213 
September 1 through September 30, 2020327,409 95.25 327,409 11,778,166 
Total for the quarter460,120 $93.94 460,120 

 
(a)
Total number of
shares purchased
 
(b)
Average price paid
per share
 
(c)
Total number of shares purchased
as part of publicly announced
plans or programs
 
(d)
Approximate dollar value of shares
that may yet be purchased
under the plans or programs
October 1 through October 31, 2019
 $
 
 $10,030,853
November 1 through November 30, 2019
 
 
 10,030,853
December 1 through December 31, 2019
 
 
 10,030,853
Total for the quarter
 $
 
  

Item 3. Defaults Upon Senior Securities


None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

None.

Item 6. Exhibits

The exhibits listed in the accompanying exhibit index are filed as part of the Quarterly Report on Form 10-Q.

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Table of Contents
EXHIBIT INDEX

Exhibit
Number
Exhibit DescriptionFiled
Herewith
Incorporated by Reference
Form or
Registration
Number
ExhibitFiling
Date
10.018-K10.104-30-20
10.028-K10.107-24-20
10.038-K10.108-06-20
10.048-K10.208-06-20
31.01*
31.02*
32.01*
32.02*
101.01The following materials from the Company's Quarterly Report for the fiscal quarter ended September 30, 2020, formatted in Inline XBRL:*
 (i)Consolidated Balance Sheets as of September 30, 2020 and March 31, 2020;  
 (ii)Consolidated Statements of Operations for the three and six months ended September 30, 2020 and September 30, 2019;  
 (iii)Consolidated Statements of Shareholders' Equity for the three and six months ended September 30, 2020 and September 30, 2019;  
 (iv)Consolidated Statements of Cash Flows for the six months ended September 30, 2020 and September 30, 2019; and  
 (v)Notes to the Consolidated Financial Statements.  
104.01Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)*
Exhibit
Number
Exhibit Description
Filed
Herewith
Incorporated by Reference
Form or
Registration
Number
Exhibit
Filing
Date
10.01 8-K10.112-23-19
31.01*   
31.02*   
32.01*   
32.02*   
101.01The following materials from the Company's Quarterly Report for the fiscal quarter ended December 31, 2019, formatted in Inline XBRL:*   
 (i)Consolidated Balance Sheets as of December 31, 2019 and March 31, 2019;    
 (ii)Consolidated Statements of Operations for the three and nine months ended December 31, 2019 and December 31, 2018;    
 (iii)Condensed Consolidated Statements of Comprehensive Income for the three and nine months ended December 31, 2019 and December 31, 2018;    
 (iv)Consolidated Statements of Shareholders' Equity for the three and nine months ended December 31, 2019 and December 31, 2018;    
 (v)Consolidated Statements of Cash Flows for the nine months ended December 31, 2019 and December 31, 2018; and    
 (vi)Notes to the Consolidated Financial Statements.    
104.01Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)*   

*Submitted electronically herewith.
+Management Contract or other compensatory plan required to be filed under Item 6 of this report and Item 601 of Regulation S-K of the Securities and Exchange Commission.


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Table of Contents
SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

WORLD ACCEPTANCE CORPORATION
By:   /s/ R. Chad Prashad
R. Chad Prashad
President and Chief Executive Officer
Signing on behalf of the registrant and as principal executive officer
Date:February 7,November 6, 2020
By: /s/ John L. Calmes, Jr.
John L. Calmes, Jr.
Executive Vice President and Chief Financial and Strategy Officer
Signing on behalf of the registrant and as principal financial officer
Date: February 7,November 6, 2020
By: /s/ Scott McIntyre
Scott McIntyre
Senior Vice President of Accounting
Signing on behalf of the registrant and as principal accounting officer
Date: February 7,November 6, 2020


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