UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
                          FORM 10-Q
 
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934
 
For the quarterly period ended March 31,September 30, 2021
OR
 
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934
 
For the transition period from ______ to _______
 
Commission file number 1-5684

W.W. Grainger, Inc.
(Exact name of registrant as specified in its charter)
Illinois 36-1150280
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
100 Grainger Parkway,Lake Forest,Illinois 60045-5201
(Address of principal executive offices) (Zip Code)
(847)  535-1000
(Registrant’s telephone number including area code)
Not Applicable
(Former name or former address, if changed since last report)
     Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Common StockGWWNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes ☒  No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes ☒  No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging“emerging growth company"company” in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer ☒  Accelerated Filer ☐   Non-accelerated Filer ☐   Smaller Reporting Company ☐
Emerging Growth Company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ☐  No ☒ 

There were 52,110,14551,520,047 shares of the Company’s Common Stock, par value $0.50, outstanding as of March 31,September 30, 2021.
1


TABLE OF CONTENTS
 Page
PART I - FINANCIAL INFORMATION 
   
Item 1:Financial Statements (Unaudited) 
 Condensed Consolidated Statements of Earnings 
for the Three and Nine Months Ended March 31,September 30, 2021 and 2020
 Condensed Consolidated Statements of Comprehensive Earnings 
for the Three and Nine Months Ended March 31,September 30, 2021 and 2020
 Condensed Consolidated Balance Sheets
as of March 31,September 30, 2021 and December 31, 2020
 Condensed Consolidated Statements of Cash Flows
or
    for the ThreeNine Months Ended March 31,September 30, 2021 and 2020
Condensed Consolidated Statements of Shareholders' Equity
for the Three and Nine Months Ended March 31,September 30, 2021 and 2020
 Notes to Condensed Consolidated Financial Statements
Item 2:Management's Discussion and Analysis of Financial Condition and Results of Operations
Item 3:Quantitative and Qualitative Disclosures About Market Risk
Item 4:Controls and Procedures
PART II - OTHER INFORMATION

   
Item 1:Legal Proceedings
Item 1A:Risk Factors
Item 2:Unregistered Sales of Equity Securities and Use of Proceeds
Item 6:Exhibits
Signatures 
  

2


PART I – FINANCIAL INFORMATION

Item 1:  Financial Statements

W.W. Grainger, Inc. and Subsidiaries
CONDENSED CONSOLIDATED STATEMENTS OF EARNINGS
(In millions of dollars and shares, except for per share amounts)
(Unaudited)
Three Months EndedThree Months EndedNine Months Ended
March 31, September 30,September 30,
20212020 2021202020212020
Net salesNet sales$3,084 $3,001 Net sales$3,372 $3,018 $9,663 $8,856 
Cost of goods soldCost of goods sold1,991 1,880 Cost of goods sold2,122 1,944 6,196 5,645 
Gross profitGross profit1,093 1,121 Gross profit1,250 1,074 3,467 3,211 
Selling, general and administrative expensesSelling, general and administrative expenses735 962 Selling, general and administrative expenses812 694 2,337 2,467 
Operating earningsOperating earnings358 159 Operating earnings438 380 1,130 744 
Other (income) expense:Other (income) expense:  Other (income) expense:  
Interest expense, net21 21 
Other, net(6)(4)
Total other expense, net15 17 
Interest expense - netInterest expense - net22 23 65 72 
Other - netOther - net(6)(5)(19)(16)
Total other expense - netTotal other expense - net16 18 46 56 
Earnings before income taxesEarnings before income taxes343 142 Earnings before income taxes422 362 1,084 688 
Income tax provision (benefit)88 (43)
Income tax provisionIncome tax provision107 106 271 118 
Net earningsNet earnings255 185 Net earnings315 256 813 570 
Less: Net earnings attributable to noncontrolling interestLess: Net earnings attributable to noncontrolling interest17 12 Less: Net earnings attributable to noncontrolling interest18 16 53 43 
Net earnings attributable to W.W. Grainger, Inc.Net earnings attributable to W.W. Grainger, Inc.$238 $173 Net earnings attributable to W.W. Grainger, Inc.$297 $240 $760 $527 
Earnings per share:Earnings per share:  Earnings per share:  
BasicBasic$4.51 $3.20 Basic$5.68 $4.43 $14.48 $9.74 
DilutedDiluted$4.48 $3.19 Diluted$5.65 $4.41 $14.40 $9.70 
Weighted average number of shares outstanding:Weighted average number of shares outstanding:  Weighted average number of shares outstanding:    
BasicBasic52.3 53.6 Basic51.8 53.6 52.1 53.6 
DilutedDiluted52.6 53.8 Diluted52.1 53.9 52.4 53.8 
Cash dividends paid per shareCash dividends paid per share$1.53 $1.44 Cash dividends paid per share$1.62 $1.53 $4.77 $4.41 
 
The accompanying notes are an integral part of these financial statements.
3


W.W. Grainger, Inc. and Subsidiaries
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS
(In millions of dollars)
(Unaudited)
Three Months Ended Three Months EndedNine Months Ended
March 31,September 30,September 30,
20212020 2021202020212020
Net earningsNet earnings$255 $185 Net earnings$315 $256 $813 570 
Other comprehensive earnings (losses):Other comprehensive earnings (losses):  Other comprehensive earnings (losses):  
Foreign currency translation adjustments, net of reclassification(35)(58)
Foreign currency translation adjustments, net of reclassification to earningsForeign currency translation adjustments, net of reclassification to earnings(17)24 (43)30 
Postretirement benefit plan gains (losses), net of tax benefit of $1 in both periods(4)(3)
Postretirement benefit plan losses, net of tax benefit of $1, $1, $3, and $3, respectively
Postretirement benefit plan losses, net of tax benefit of $1, $1, $3, and $3, respectively
(4)(2)(10)(8)
OtherOtherOther— — 
Total other comprehensive earnings (losses)Total other comprehensive earnings (losses)(38)(60)Total other comprehensive earnings (losses)(21)22 (52)26 
Comprehensive earnings, net of tax217 125 
Comprehensive earnings - net of taxComprehensive earnings - net of tax294 278 761 596 
Less: Comprehensive earnings (losses) attributable to noncontrolling interestLess: Comprehensive earnings (losses) attributable to noncontrolling interestLess: Comprehensive earnings (losses) attributable to noncontrolling interest
Net earningsNet earnings17 12 Net earnings18 16 53 43 
Foreign currency translation adjustmentsForeign currency translation adjustments(18)Foreign currency translation adjustments(1)(19)
Total comprehensive earnings (losses) attributable to noncontrolling interestTotal comprehensive earnings (losses) attributable to noncontrolling interest(1)15 Total comprehensive earnings (losses) attributable to noncontrolling interest17 21 34 49 
Comprehensive earnings attributable to W.W. Grainger, Inc.Comprehensive earnings attributable to W.W. Grainger, Inc.$218 $110 Comprehensive earnings attributable to W.W. Grainger, Inc.$277 $257 $727 $547 


The accompanying notes are an integral part of these financial statements.
4


W.W. Grainger, Inc. and Subsidiaries
CONDENSED CONSOLIDATED BALANCE SHEETS
(In millions of dollars, except for share and per share amounts)
As ofAs of
AssetsAssets      (Unaudited) March 31, 2021December 31, 2020Assets(Unaudited) September 30, 2021December 31, 2020
Current assetsCurrent assets  Current assets  
Cash and cash equivalentsCash and cash equivalents$562 $585 Cash and cash equivalents$328 $585 
Accounts receivable (less allowances for credit losses of $28 and $27, respectively)1,576 1,474 
Accounts receivable (less allowances for credit losses of $29 and $27, respectively)Accounts receivable (less allowances for credit losses of $29 and $27, respectively)1,742 1,474 
Inventories - netInventories - net1,675 1,733 Inventories - net1,786 1,733 
Prepaid expenses and other current assetsPrepaid expenses and other current assets121 127 Prepaid expenses and other current assets149 127 
Total current assetsTotal current assets3,934 3,919 Total current assets4,005 3,919 
Property, buildings and equipment - netProperty, buildings and equipment - net1,441 1,395 Property, buildings and equipment - net1,429 1,395 
GoodwillGoodwill388 391 Goodwill387 391 
Intangibles - netIntangibles - net224 228 Intangibles - net233 228 
Other assetsOther assets346 362 Other assets336 362 
Total assetsTotal assets$6,333 $6,295 Total assets$6,390 $6,295 
Liabilities and shareholders' equityLiabilities and shareholders' equityLiabilities and shareholders' equity
Current liabilitiesCurrent liabilities  Current liabilities  
Current maturities of long-term debtCurrent maturities of long-term debt$$Current maturities of long-term debt$— $
Trade accounts payableTrade accounts payable887 779 Trade accounts payable933 779 
Accrued compensation and benefitsAccrued compensation and benefits219 307 Accrued compensation and benefits259 307 
Accrued expensesAccrued expenses330 305 Accrued expenses336 305 
Income taxes payableIncome taxes payable88 42 Income taxes payable22 42 
Total current liabilitiesTotal current liabilities1,531 1,441 Total current liabilities1,550 1,441 
Long-term debt (less current maturities)Long-term debt (less current maturities)2,373 2,389 Long-term debt (less current maturities)2,372 2,389 
Deferred income taxes and tax uncertaintiesDeferred income taxes and tax uncertainties87 110 Deferred income taxes and tax uncertainties88 110 
Other non-current liabilitiesOther non-current liabilities262 262 Other non-current liabilities263 262 
Shareholders' equityShareholders' equity  Shareholders' equity  
Cumulative preferred stock – $5 par value – 12,000,000 shares authorized; NaN issued nor outstanding
Common Stock – $0.50 par value –300,000,000 shares authorized; issued 109,659,219 shares55 55 
Cumulative preferred stock – $5 par value – 12,000,000 shares authorized; none issued nor outstandingCumulative preferred stock – $5 par value – 12,000,000 shares authorized; none issued nor outstanding— — 
Common Stock – $0.50 par value – 300,000,000 shares authorized; issued 109,659,219 sharesCommon Stock – $0.50 par value – 300,000,000 shares authorized; issued 109,659,219 shares55 55 
Additional contributed capitalAdditional contributed capital1,248 1,239 Additional contributed capital1,255 1,239 
Retained earningsRetained earnings8,948 8,779 Retained earnings9,301 8,779 
Accumulated other comprehensive lossesAccumulated other comprehensive losses(81)(61)Accumulated other comprehensive losses(94)(61)
Treasury stock, at cost - 57,549,074 and 57,134,828 shares, respectively(8,354)(8,184)
Treasury stock, at cost – 58,139,172 and 57,134,828 shares, respectivelyTreasury stock, at cost – 58,139,172 and 57,134,828 shares, respectively(8,690)(8,184)
Total W.W. Grainger, Inc. shareholders’ equityTotal W.W. Grainger, Inc. shareholders’ equity1,816 1,828 Total W.W. Grainger, Inc. shareholders’ equity1,827 1,828 
Noncontrolling interestNoncontrolling interest264 265 Noncontrolling interest290 265 
Total shareholders' equityTotal shareholders' equity2,080 2,093 Total shareholders' equity2,117 2,093 
Total liabilities and shareholders' equityTotal liabilities and shareholders' equity$6,333 $6,295 Total liabilities and shareholders' equity$6,390 $6,295 
  
The accompanying notes are an integral part of these financial statements.
5


W.W. Grainger, Inc. and Subsidiaries
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In millions of dollars)
(Unaudited)
Three Months EndedNine Months Ended
March 31, September 30,
20212020 20212020
Cash flows from operating activities:Cash flows from operating activities:  Cash flows from operating activities:  
Net earningsNet earnings$255 $185 Net earnings$813 $570 
Provision for credit lossesProvision for credit lossesProvision for credit losses12 18 
Deferred income taxes and tax uncertaintiesDeferred income taxes and tax uncertainties(11)(7)Deferred income taxes and tax uncertainties(7)
Depreciation and amortizationDepreciation and amortization43 45 Depreciation and amortization137 137 
Impairment of goodwill, intangible and long-lived assetsImpairment of goodwill, intangible and long-lived assets177 Impairment of goodwill, intangible and long-lived assets— 177 
Net (gains) losses from sale or redemption of assets(5)
Net (gains) losses from sale or redemption of assets and business divestituresNet (gains) losses from sale or redemption of assets and business divestitures(3)104 
Stock-based compensationStock-based compensationStock-based compensation33 36 
SubtotalSubtotal39 233 Subtotal172 481 
Change in operating assets and liabilities:Change in operating assets and liabilities:  Change in operating assets and liabilities:  
Accounts receivableAccounts receivable(121)(217)Accounts receivable(298)(145)
InventoriesInventories52 19 Inventories(64)(222)
Prepaid expenses and other assetsPrepaid expenses and other assets(5)(26)Prepaid expenses and other assets(1)(29)
Trade accounts payableTrade accounts payable85 155 Trade accounts payable167 145 
Accrued liabilitiesAccrued liabilities(61)(36)Accrued liabilities(13)(13)
Income taxes, net55 (62)
Income taxes - netIncome taxes - net(42)(19)
Other non-current liabilitiesOther non-current liabilities(5)(7)Other non-current liabilities(10)19 
SubtotalSubtotal(174)Subtotal(261)(264)
Net cash provided by operating activitiesNet cash provided by operating activities294 244 Net cash provided by operating activities724 787 
Cash flows from investing activities:Cash flows from investing activities:  Cash flows from investing activities:  
Additions to property, buildings, equipment and intangiblesAdditions to property, buildings, equipment and intangibles(73)(50)Additions to property, buildings, equipment and intangibles(197)(152)
Proceeds from sale or redemption of assets15 
Proceeds from sale or redemption of assets and business divestituresProceeds from sale or redemption of assets and business divestitures17 22 
Other - netOther - net(2)Other - net— (2)
Net cash used in investing activitiesNet cash used in investing activities(58)(52)Net cash used in investing activities(180)(132)
Cash flows from financing activities:Cash flows from financing activities:  Cash flows from financing activities:  
Borrowings under lines of creditBorrowings under lines of creditBorrowings under lines of credit— 12 
Payments against lines of creditPayments against lines of credit(45)Payments against lines of credit— (65)
Proceeds from long-term debtProceeds from long-term debt1,500 Proceeds from long-term debt— 1,583 
Payments of long-term debtPayments of long-term debt(345)Payments of long-term debt(8)(1,361)
Proceeds from stock options exercisedProceeds from stock options exercised19 Proceeds from stock options exercised31 47 
Payments for employee taxes withheld from stock awardsPayments for employee taxes withheld from stock awards(2)(5)Payments for employee taxes withheld from stock awards(29)(16)
Purchases of treasury stockPurchases of treasury stock(175)(100)Purchases of treasury stock(525)(101)
Cash dividends paidCash dividends paid(81)(78)Cash dividends paid(261)(246)
Net cash (used in) provided by financing activities(250)955 
Other - netOther - net— 
Net cash used in financing activitiesNet cash used in financing activities(790)(147)
Exchange rate effect on cash and cash equivalentsExchange rate effect on cash and cash equivalents(9)(15)Exchange rate effect on cash and cash equivalents(11)(9)
Net change in cash and cash equivalentsNet change in cash and cash equivalents(23)1,132 Net change in cash and cash equivalents(257)499 
Cash and cash equivalents at beginning of yearCash and cash equivalents at beginning of year585 360 Cash and cash equivalents at beginning of year585 360 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$562 $1,492 Cash and cash equivalents at end of period$328 $859 
 
The accompanying notes are an integral part of these financial statements.
6


W.W. Grainger, Inc. and Subsidiaries
CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In millions of dollars, except for per share amounts)
(Unaudited)

Common StockAdditional Contributed CapitalRetained EarningsAccumulated Other Comprehensive Earnings (Losses)Treasury StockNoncontrolling
Interest
TotalCommon StockAdditional Contributed CapitalRetained EarningsAccumulated Other Comprehensive Earnings (Losses)Treasury StockNoncontrolling
Interest
Total
Balance at January 1, 2020Balance at January 1, 2020$55 $1,182 $8,405 $(154)$(7,633)$205 $2,060 Balance at January 1, 2020$55 $1,182 $8,405 $(154)$(7,633)$205 $2,060 
Stock-based compensationStock-based compensation— 10 — — 13 — 23 Stock-based compensation— 10 — — 13 — 23 
Purchases of treasury stockPurchases of treasury stock— — — — (100)— (100)Purchases of treasury stock— — — — (100)— (100)
Net earningsNet earnings— — 173 — — 12 185 Net earnings— — 173 — — 12 185 
Other comprehensive earnings (losses)Other comprehensive earnings (losses)— — — (63)— (60)Other comprehensive earnings (losses)— — — (63)— (60)
Cash dividends paid ($1.44 per share)Cash dividends paid ($1.44 per share)— — (78)— — — (78)Cash dividends paid ($1.44 per share)— — (78)— — — (78)
Balance at March 31, 2020Balance at March 31, 2020$55 $1,192 $8,500 $(217)$(7,720)$220 $2,030 Balance at March 31, 2020$55 $1,192 $8,500 $(217)$(7,720)$220 $2,030 
Stock-based compensationStock-based compensation— — — 11 — 17 
Purchases of treasury stockPurchases of treasury stock— — — — — (1)(1)
Net earningsNet earnings— — 114 — — 15 129 
Other comprehensive earnings (losses)Other comprehensive earnings (losses)— — — 66 — (2)64 
Cash dividends paid ($1.44 per share)Cash dividends paid ($1.44 per share)— — (78)— — (9)(87)
Balance at June 30, 2020Balance at June 30, 2020$55 $1,198 $8,536 $(151)$(7,709)$223 $2,152 
Stock-based compensationStock-based compensation— 16 — — 11 — 27 
Net earningsNet earnings— — 240 — — 16 256 
Other comprehensive earnings (losses)Other comprehensive earnings (losses)— — — 17 — 22 
Cash dividends paid ($1.53 per share)Cash dividends paid ($1.53 per share)— — (82)— — — (82)
Balance at September 30, 2020Balance at September 30, 2020$55 $1,214 $8,694 $(134)$(7,698)$244 $2,375 

Common StockAdditional Contributed CapitalRetained EarningsAccumulated Other Comprehensive Earnings (Losses)Treasury StockNoncontrolling
Interest
Total
Balance at January 1, 2021$55 $1,239 $8,779 $(61)$(8,184)$265 $2,093 
Stock-based compensation— — — — 14 
Purchases of treasury stock— — — — (175)— (175)
Net earnings— — 238 — — 17 255 
Other comprehensive earnings (losses)— — — (20)— (18)(38)
Reclassification due to the adoption of ASU 2019-12— — 12 — — — 12 
Cash dividends paid ($1.53 per share)— — (81)— — — (81)
Balance at March 31, 2021$55 $1,248 $8,948 $(81)$(8,354)$264 $2,080 
The accompanying notes are an integral part of these financial statements.











7


W.W. Grainger, Inc. and Subsidiaries
CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In millions of dollars, except for per share amounts)
(Unaudited)

Common StockAdditional Contributed CapitalRetained EarningsAccumulated Other Comprehensive Earnings (Losses)Treasury StockNoncontrolling
Interest
Total
Balance at January 1, 2021$55 $1,239 $8,779 $(61)$(8,184)$265 $2,093 
Stock-based compensation— — — — 14 
Purchases of treasury stock— — — — (175)— (175)
Net earnings— — 238 — — 17 255 
Other comprehensive earnings (losses)— — — (20)— (18)(38)
Reclassification due to the adoption of ASU 2019-12— — 12 — — — 12 
Cash dividends paid ($1.53 per share)— — (81)— — — (81)
Balance at March 31, 2021$55 $1,248 $8,948 $(81)$(8,354)$264 $2,080 
Stock-based compensation— (1)— — 12 12 
Purchases of treasury stock— — — — (107)(1)(108)
Net earnings— — 225 — — 18 243 
Other comprehensive earnings (losses)— — — — — 
Capital contribution— — — — — 
Cash dividends paid ($1.62 per share)— — (84)— — (11)(95)
Balance at June 30, 2021$55 $1,247 $9,089 $(74)$(8,449)$273 $2,141 
Stock-based compensation— — — — 
Purchases of treasury stock— — — — (242)— (242)
Net earnings— — 297 — — 18 315 
Other comprehensive earnings (losses)— — — (20)— (1)(21)
Cash dividends paid ($1.62 per share)— — (85)— — — (85)
Balance at September 30, 2021$55 $1,255 $9,301 $(94)$(8,690)$290 $2,117 

The accompanying notes are an integral part of these financial statements.
78

W.W. Grainger, Inc. and Subsidiaries
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

NOTE 1 - BACKGROUND AND BASIS OF PRESENTATION
W.W. Grainger, Inc. is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) products and services with operations primarily in North America (N.A.), Japan and the United Kingdom (U.K.). In this report, the words “Company” or “Grainger” mean W.W. Grainger, Inc. and its subsidiaries, except where the context makes it clear that the reference is only to W.W. Grainger, Inc. itself and not its subsidiaries.

The Company's Condensed Consolidated Financial Statements (Financial Statements) and the related notes are unaudited and should be read in conjunction with the consolidated financial statements and associated notes for the year ended December 31, 2020 included in the Company’s Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) on February 24, 2021 (2020 Form 10-K). The Condensed Consolidated Balance Sheet as of December 31, 2020 has been derived from the audited consolidated financial statements at that date but does not include all of the disclosures required by accounting principles generally accepted in the United States of America (U.S.) for complete financial statements.
 
The unaudited financial information reflects all adjustments (primarily consisting of normal recurring adjustments) which, in the opinion of management, are necessary for a fair presentation of the statements contained in this report.

Changes to Reportable Segments
Effective January 1, 2021, Grainger's 2 reportable segments are High-Touch Solutions (N.A.)N.A. and Endless Assortment. On March 8, 2021, the Company provided investors with segment summary historical financial information and segment historical data that is consistent with its new reportable segment structure and reflective of the intersegment accounting policies described in Note 10 - Segment Information.

The Company's High-Touch Solutions (N.A.)N.A. segment provides value-added MRO solutions that are rooted in deep product knowledge and customer expertise. This segment includes the Grainger-branded businesses in the U.S., Canada, Mexico and Puerto Rico. The Company’s Endless Assortment segment provides a simple, transparent and streamlined experience for customers to shop millions of products online. This segment includes the Company’s Zoro Tools, Inc. (Zoro) businesses in the U.S. and U.K. and MonotaRO Co., Ltd. (MonotaRO), which operates predominately in Japan. The remaining international high-touch solutionsHigh-Touch Solutions businesses, operating primarily in the U.K., are classified as “Other” to reconcile to consolidated results. These businesses individually do not meet the criteria of a reportable segment.

NOTE 2 - NEW ACCOUNTING STANDARDS
Accounting Pronouncements Recently Adopted
In December 2019, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes. This ASU clarifies and simplifies accounting for income taxes by eliminating certain exceptions for intraperiodintra-period tax allocation principles, the methodology for calculating income tax rates in an interim period, and recognition of deferred taxes for outside basis differences in an investment, among other updates. The effective date of this ASU was for fiscal years and interim periods beginning after December 15, 2020. The Company adopted this ASU effective January 1, 2021 and it did not have a material impact on the Financial Statements.

In January 2020, the FASB issued ASU 2020-01, Investments - Equity Securities (Topic 321), Investments - Equity Method and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815), Clarifying the Interactions between Topic 321, Topic 323 and Topic 815. This ASU simplifies the understanding and application of the codification topics by eliminating inconsistencies and providing clarifications. The effective date of this ASU was for fiscal years and interim periods beginning after December 15, 2020. The Company adopted this ASU effective January 1, 2021 and it did not have a material impact on the Financial Statements.

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting as modified by subsequently issued ASU 2021-01. This update provides optional expedients and exceptions for applying generally accepted accounting principles to certain contract modifications and hedging relationships that reference London Inter-bank Offered Rate (LIBOR) or another reference rate expected to be discontinued. The guidance is effective upon issuance and generally can be applied through December 31, 2022. The Company is currently evaluating the impact of this standard.
8

W.W. Grainger, Inc. and Subsidiaries
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
In October 2020, the FASB issued ASU 2020-10, Codification Improvements. These amendments improve consistency by amending the codification to include all disclosure guidance in the appropriate disclosure sections and clarifies application of various provisions in the codification by amending and adding new headings, cross referencing to other guidance and refining or correcting terminology. The effective date of this ASU was for fiscal
9

W.W. Grainger, Inc. and Subsidiaries
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
years and interim periods beginning after December 15, 2020. The Company adopted this ASU effective January 1, 2021 and it did not have a material impact on the Financial Statements.

Accounting Pronouncements Recently Issued
In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting as modified by subsequently issued ASU 2021-01. This update provides optional expedients and exceptions for applying generally accepted accounting principles to certain contract modifications and hedging relationships that reference London Inter-bank Offered Rate (LIBOR) or another reference rate expected to be discontinued. The guidance is effective upon issuance and generally can be applied prospectively to contract modifications made and hedging relationships entered into or evaluated on or before December 31, 2022. The Company is evaluating the impact of this ASU and does not expect a material impact on the Financial Statements.

NOTE 3 - REVENUE
Company revenue is primarily comprised of MRO product sales and related activities, such as freight and services. Total service revenue is not material and accounted for approximately 1% of the Company's revenue for the three and nine months ended March 31,September 30, 2021 and 2020, respectively.

Grainger serves a large number of customers in diverse industries, which are subject to different economic and market specificmarket-specific factors. The Company's presentation of revenue by segment and industry most reasonably depicts how the nature, amount, timing and uncertainty of Company revenue and cash flows are affected by economic and market specificmarket-specific factors. In addition, the segments have unique underlying risks associated with customer purchasing behaviors. In the High-Touch Solutions (N.A.)N.A. segment, more than two-thirds of revenue is derived from customer contracts whereas in the Endless Assortment segment, a majority of revenue is derived from customer spot buys. The following table presents the Company's percentage of revenue by reportable segment and by major customer industry:
Three Months Ended March 31,Three Months Ended September 30,
2021202020212020
High-Touch Solutions (N.A.)Endless Assortment
Total Company(2)
High-Touch Solutions (N.A.)Endless Assortment
Total Company(2)
High-Touch Solutions N.A.Endless Assortment
Total Company(2)
High-Touch Solutions N.A.Endless Assortment
Total Company(2)
ContractorsContractors%15 %10 %10 %15 %10 %Contractors%15 %10 %%15 %10 %
CommercialCommercial%15 %10 %%15 %10 %Commercial%15 %10 %%15 %10 %
GovernmentGovernment19 %%16 %17 %%14 %Government18 %%15 %22 %%18 %
HealthcareHealthcare%%%%%%Healthcare%%%%%%
ManufacturingManufacturing30 %29 %30 %31 %31 %31 %Manufacturing29 %30 %29 %27 %27 %28 %
Retail/WholesaleRetail/Wholesale%10 %%%11 %%Retail/Wholesale%10 %10 %%10 %%
TransportationTransportation%%%%%%Transportation%%%%%%
Others(1)
Others(1)
12 %23 %14 %12 %21 %15 %
Others(1)
14 %22 %15 %12 %25 %14 %
TotalTotal100 %100 %100 %100 %100 %100 %Total100 %100 %100 %100 %100 %100 %
Percent of Total Company RevenuePercent of Total Company Revenue78 %20 %100 %78 %17 %100 %Percent of Total Company Revenue79 %19 %100 %79 %19 %100 %

(1) Others primarily includes revenue from industries and customers that are not material individually, including agriculture, mining, natural resources and resellers not aligned to a major industry segment.
(2) Total Company includes other businesses, which includes the Cromwell business in the U.K., as well as the China business in the period prior to its divestiture in the third quarter of 2020. Other businesses account for approximately 2% of revenue for the three months ended September 30, 2021 and September 30, 2020.
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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
Nine Months Ended September 30,
20212020
High-Touch Solutions N.A.Endless Assortment
Total Company(2)
High-Touch Solutions N.A.Endless Assortment
Total Company(2)
Contractors%15 %10 %%15 %10 %
Commercial%15 %10 %%15 %%
Government19 %%15 %20 %%16 %
Healthcare%%%%%%
Manufacturing30 %29 %29 %28 %29 %29 %
Retail/Wholesale%10 %10 %%10 %%
Transportation%%%%%%
Others(1)
12 %23 %15 %11 %23 %15 %
Total100 %100 %100 %100 %100 %100 %
Percent of Total Company Revenue78 %20 %100 %78 %18 %100 %

(1) Others primarily includes revenue from industries and customers that are not material individually, including agriculture, mining, natural resources and resellers not aligned to a major industry segment.
(2) Total Company includes other businesses, which includes the Cromwell business in the U.K., as well as the Fabory and China businesses in the period prior to their divestitures in the second and third quarter of 2020, respectively. Other businesses account for approximately 2% and 4% of revenue for the threenine months ended March 31,September 30, 2021 and 5% of revenue for the three months ended March 31, 2020, respectively.September 30, 2020.

Total accrued sales returns were approximately $37$41 million and $31 million as of March 31,September 30, 2021 and December 31, 2020, respectively and are reported as a reduction of Accounts receivable, net. Total accrued sales incentives were approximately $48$65 million and $58 million as of March 31,September 30, 2021 and December 31, 2020 and are reported as part of Accrued expenses. The Company had no material unsatisfied performance obligations, contract assets or liabilities as of March 31,September 30, 2021 and December 31, 2020.


9

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
NOTE 4 - PROPERTY, BUILDINGS AND EQUIPMENT
Property, buildings and equipment consisted of the following (in millions of dollars):
As of
March 31, 2021December 31, 2020
Land$328 $329 
Building, structures and improvements1,329 1,330 
Furniture, fixtures, machinery and equipment1,946 1,878 
Property, buildings and equipment$3,603 $3,537 
Less: Accumulated depreciation and amortization2,162 2,142 
Property, buildings and equipment, net$1,441 $1,395 

As of
September 30, 2021December 31, 2020
Land$329 $329 
Building, structures and improvements1,445 1,330 
Furniture, fixtures, machinery and equipment1,566 1,878 
Property, buildings and equipment$3,340 $3,537 
Less: Accumulated depreciation and amortization1,911 2,142 
Property, buildings and equipment - net$1,429 $1,395 

NOTE 5 - GOODWILL AND OTHER INTANGIBLE ASSETS
Grainger tests reporting units' goodwill and intangible assets for impairment annually during the fourth quarter and more frequently if impairment indicators exist. Accordingly, Grainger performs quarterly qualitative assessments of significant events and circumstances such as reporting units' historical and current results, assumptions regarding future performance, strategic initiatives and overall economic factors, including the current global outbreak of the Coronavirus (COVID-19 pandemic) and macro-economic developments, to determine the existence of potential indicators of impairment and assess if it is more likely than not that the fair value of reporting units' goodwill or intangible assets is less than their carrying value. If indicators of impairment are identified, a quantitative impairment test is performed. The Company did not identify any significant events or changes in circumstances that indicated
11

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
the existence of impairment indicators during the three and nine months ended March 31,September 30, 2021. As such, quantitative assessments were not required.

The balances and changes in the carrying amount of Goodwill (net of cumulative goodwill impairments) by segment are as follows (in millions of dollars):
High-Touch Solutions (N.A)Endless AssortmentOtherTotalHigh-Touch Solutions N.AEndless AssortmentOtherTotal
Balance at January 1, 2020Balance at January 1, 2020$318 $52 $59 $429 Balance at January 1, 2020$318 $52 $59 $429 
AcquisitionAcquisition15 15 Acquisition— 15 — 15 
ImpairmentImpairment(58)(58)Impairment— — (58)(58)
TranslationTranslation(1)Translation(1)
Balance at December 31, 2020Balance at December 31, 2020321 70 391 Balance at December 31, 2020321 70 — 391 
Impairment
TranslationTranslation(4)(3)Translation— (4)— (4)
Balance at March 31, 2021$322 $66 $$388 
Balance at September 30, 2021Balance at September 30, 2021$321 $66 $— $387 
The cumulative goodwill impairments as of March 31,September 30, 2021, were $137 million and consisted of $32 million within High-Touch Solutions (N.A.)N.A. and $105 million in Other. During the first quarter of 2020, the Company recorded $58 million of impairment charges in Selling, general and administrative expenses (SG&A) in connection with the impairment of Fabory's goodwill. The impairment is presented in Other businesses in the table above. The Company divested the Fabory business during the second quarter of 2020. Grainger's current business portfolio had 0 impairments to goodwill for the three and nine months ended March 31,September 30, 2021 and 2020.




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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
The balances in Intangible assets, net are as follows (in millions of dollars):
March 31, 2021December 31, 2020September 30, 2021December 31, 2020
Weighted average lifeGross carrying amountAccumulated amortization/ impairmentNet carrying amountGross carrying amountAccumulated amortization/ impairmentNet carrying amountWeighted average lifeGross carrying amountAccumulated amortizationNet carrying amountGross carrying amountAccumulated amortizationNet carrying amount
Customer lists and relationshipsCustomer lists and relationships11.8 years$221 $171 $50 $223 $171 $52 Customer lists and relationships11.8 years$221 $175 $46 $223 $171 $52 
Trademarks, trade names and otherTrademarks, trade names and other14.1 years36 23 13 36 22 14 Trademarks, trade names and other14.1 years36 24 12 36 22 14 
Non-amortized trade names and otherNon-amortized trade names and otherIndefinite26 26 28 28 Non-amortized trade names and otherIndefinite26 — 26 28 — 28 
Capitalized softwareCapitalized software4.2 years472 337 135 461 327 134 Capitalized software4.2 years510 361 149 461 327 134 
Total intangible assetsTotal intangible assets7.0 years$755 $531 $224 $748 $520 $228 Total intangible assets6.9 years$793 $560 $233 $748 $520 $228 












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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
NOTE 6 - DEBT
There was 0 short-term debt as of March 31,September 30, 2021 and December 31, 2020.

Long-term debt, including current maturities and debt issuance costs and discounts, net, consisted of the following (in millions of dollars):
As of March 31, 2021As of December 31, 2020As of September 30, 2021As of December 31, 2020
Carrying Value
Fair Value(4)
Carrying Value
Fair Value(4)
Carrying Value
Fair Value(4)
Carrying Value
Fair Value(4)
4.60% senior notes due 2045(1)
4.60% senior notes due 2045(1)
$1,000 $1,201 $1,000 $1,343 
4.60% senior notes due 2045(1)
$1,000 $1,298 $1,000 $1,343 
3.75% senior notes due 2046(1)
3.75% senior notes due 2046(1)
400 422 400 479 
3.75% senior notes due 2046(1)
400 463 400 479 
4.20% senior notes due 2047(1)
4.20% senior notes due 2047(1)
400 452 400 514 
4.20% senior notes due 2047(1)
400 497 400 514 
1.85% senior notes due 2025(2)
1.85% senior notes due 2025(2)
500 515 500 526 
1.85% senior notes due 2025(2)
500 515 500 526 
Japanese Yen term loan(3)
Japanese Yen term loan(3)
81 81 87 87 
Japanese Yen term loan(3)
81 81 87 87 
OtherOther23 23 34 34 Other14 14 34 34 
SubtotalSubtotal2,404 2,694 2,421 2,983 Subtotal2,395 2,868 2,421 2,983 
Less: Current maturitiesLess: Current maturities(7)(7)(8)(8)Less: Current maturities— — (8)(8)
Debt issuance costs and discounts, net of amortizationDebt issuance costs and discounts, net of amortization(24)(24)(24)(24)Debt issuance costs and discounts, net of amortization(23)(23)(24)(24)
Long-term debt (less current maturities)Long-term debt (less current maturities)$2,373 $2,663 $2,389 $2,951 Long-term debt (less current maturities)$2,372 $2,845 $2,389 $2,951 

(1) In the years 2015-2017, Grainger issued $1.8 billion in long-term debt (Senior Notes) to partially fund the repurchase of $2.8 billion in shares of the total $3 billion announced in April 2015. The remaining share repurchases were funded from internally generated cash.. Debt was issued as follows:
In May 2017, $400 million payable in 30 years and carries a 4.20% interest rate, payable semiannually.semi-annually.
In May 2016, $400 million payable in 30 years and carries a 3.75% interest rate, payable semiannually.semi-annually.
In June 2015, $1 billion payable in 30 years and carries a 4.60% interest rate, payable semiannually.semi-annually.

The Company may redeem the Senior Notes in whole at any time or in part from time to time at a “make-whole” redemption price prior to their respective maturity dates. The redemption price is calculated by reference to the then-current yield on a U.S. treasury security with a maturity comparable to the remaining term of the Senior Notes plus 20-25 basis points, together with accrued and unpaid interest, if any, at the redemption date. Additionally, if the Company experiences specific kinds of changes in control, it will be required to make an offer to purchase the Senior Notes at 101% of their principal amount plus accrued and unpaid interest, if any, at the
11

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
date of purchase. Within one year of the maturity date, the Company may redeem the Senior Notes in whole at any time or in part at 100% of their principal amount, together with accrued and unpaid interest, if any, to the redemption date. CostsAt the time of issuance, costs and discounts of approximately $24 million, associated with the issuance of the Senior Notes, representing underwriting fees and other expenses, have beenwere recorded as a contra-liability within Long-term debt and are being amortized to interest expense over the term of the Senior Notes.

(2) In February 2020, the Company issued $500 million of unsecured 1.85% Senior Notes (1.85% Notes) and used the proceeds to repay the British pound term loan, Euro term loan and the Canadian dollar revolving credit facility, and to fund general working capital needs. The 1.85% Notes mature in February 2025 and they require no principal payments until the maturity date and interest is payable semi-annually on February 15 and August 15, beginning in August 2020. Prior to January 2025, the Company may redeem the 1.85% Notes in whole at any time or in part from time to time at a “make-whole” redemption price. This redemption price is calculated by reference to the then-current yield on a U.S. treasury security with a maturity comparable to the remaining term of the 1.85% Notes plus 10 basis points, together with accrued and unpaid interest, if any, at the redemption date. Additionally, if the Company experiences specific kinds of changes in control, it will be required to make an offer to purchase the 1.85% Notes at 101% of their principal amount plus accrued and unpaid interest, if any, at the date of purchase. On or after January 15, 2025, the Company may redeem the 1.85% Notes in whole at any time or in part from time to time at 100% of their principal amount, together with accrued and unpaid interest, if any, to the redemption date. CostsAt the time of issuance, costs and discounts of approximately $5 million, associated with the issuance of the 1.85% Notes, representing underwriting fees and other expenses, have beenwere recorded as a contra-liability within Long-term debt and are being amortized to interest expense, net over the term of the 1.85% Notes. In connection with the
13

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
1.85% Notes, in February 2020, the Company entered into derivative instrument agreements to manage its risks associated with interest rates on the 1.85% Notes and foreign currency fluctuations related to the financing of international operations. See Note 7 to the Financial Statements for further discussion of these derivative instruments and the Company's hedge accounting policies.

(3) In August 2020, MonotaRO Co. LTD.Ltd., the endless assortment business in Japan, entered into a ¥9 billion term loan agreement to fund technology investments and the expansion of its distribution center network. The Japanese Yen term loan matures in 2024, payable over 4 equal semi-annual principal installments in 2023 and 2024, and bears average interest at 0.05%.

(4) The estimated fair value of the Company’s Senior Notes was based on available external pricing data and current market rates for similar debt instruments, among other factors, which are classified as levelLevel 2 inputs within the fair value hierarchy. The carrying value of other long-term debt approximates fair value due to their variable interest rates.

NOTE 7 - DERIVATIVE INSTRUMENTS
The Company maintains various agreements with bank counterparties that permit the Company to enter into "over-the-counter" derivative instrument agreements to manage its risk associated with interest rates and foreign currency fluctuations. In February 2020, the Company entered into certain derivative instrument agreements to manage its risk associated with interest rates on its 1.85% Notes and foreign currency fluctuations in connection with its foreign currency-denominated intercompany borrowings.financing arrangements. The Company did not enter into these agreements for trading or speculative purposes.

Fair value hedges
The Company uses fair value hedges primarily to hedge a portion of its fixed-rate long-term debt via interest rate swaps. Changes in the fair value of the interest rate swap, along with the gain or loss on the hedged item, is recorded in earnings under the same line item, interest expense, net. The notional amount of the Company’s outstanding fair value hedges as of March 31,September 30, 2021 and December 31, 2020 was $500 million.

Cash flow hedges
The Company uses cash flow hedges primarily to hedge the exposure to variability in forecasted cash flows from foreign currency-denominated intercompany borrowings via cross-currency swaps. Gains or losses on the cross-currency swaps are reported as a component of Accumulated other comprehensive earnings (losses) (AOCE) and reclassified into earnings in the same period during which the hedged transaction affects earnings. The notional amount of the Company’s outstanding cash flow hedges as of March 31,September 30, 2021 and December 31, 2020 was approximately $34 million.
12

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)

The effect of the Company's fair value and cash flow hedges on the Company's Condensed Consolidated Statement of Earnings for the three and nine months ended March 31,September 30, 2021 and 2020 is as follows (in millions of dollars):
Three Months Ended March 31, 2021Three Months Ended March 31, 2020
Interest expense, netOther, netInterest expense, netOther, Net
Gain or (loss) recognized in earnings
Fair value hedge:
Hedged item$10 $$(18)$
Interest rate swap designated as hedging instrument$(10)$$18 $
Cash flow hedge:
Hedged item$$$$(2)
Cross-currency swap designated as hedging instrument$$$$
14

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
Interest expense, netOther, netInterest expense, netOther, netInterest expense, netOther, NetInterest expense, netOther, Net
Gain or (loss) recognized in earnings
Fair value hedge:
Hedged item$$— $— $— $12 $— $(22)$— 
Interest rate swap designated as hedging instrument$(3)$— $— $— $(12)$— $22 $— 
Cash flow hedge:
Hedged item$— $(1)$— $— $— $— $— $— 
Cross-currency swap designated as hedging instrument$— $$— $— $— $— $— $— 

The effect of the Company’s fair value and cash flow hedges on AOCE for the three and nine months ended March 31,September 30, 2021 and 2020was not material.

The fair value and carrying amounts of outstanding derivative instruments in the Condensed Consolidated Balance Sheets as of March 31,September 30, 2021 and December 31, 2020 were as follows (in millions of dollars):
As of March 31, 2021As of December 31, 2020As of September 30, 2021As of December 31, 2020
Balance Sheet ClassificationFair Value and Carrying AmountsFair Value and Carrying AmountsBalance Sheet ClassificationFair Value and Carrying AmountsFair Value and Carrying Amounts
Cross-currency swapCross-currency swapOther non-current liabilities$$Cross-currency swapOther non-current liabilities$$
Interest rate swapInterest rate swapOther assets$10 $21 Interest rate swapOther assets$$21 

The carrying amount of the liability hedged by the interest rate swap (long-term debt), including the cumulative amount of fair value hedging adjustments, as of March 31,September 30, 2021 and December 31, 2020 amounted to $510$509 million and $521 million, respectively.

The estimated fair values of the Company's derivative instruments were based on quoted market forward rates, which are classified as Level 2 within the fair value hierarchy and reflect the present value of the amount that the Company would pay for contracts involving the same notional amounts and maturity dates. No adjustments were required during the current period to reflect the counterparty’s’counterparty’s credit risk and/or the Company’s own nonperformance risk.
















15

W.W. Grainger, Inc. and Subsidiaries
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
NOTE 8 - INCOME TAXES
The reconciliations of income tax expense with federal income taxes at the statutory rate are as follows (in millions of dollars):
Three Months Ended March 31, Three Months Ended September 30,Nine Months Ended September 30,
20212020 2021202020212020
Federal income taxFederal income tax$72 $35 Federal income tax$89 $89 $228 $171 
States income taxes, net of federal income tax benefitStates income taxes, net of federal income tax benefitStates income taxes, net of federal income tax benefit12 12 29 23 
Foreign rate differenceForeign rate differenceForeign rate difference10 19 17 
Net tax benefit related to foreign subsidiariesNet tax benefit related to foreign subsidiaries(85)Net tax benefit related to foreign subsidiaries— (4)— (92)
Income tax expense (benefit)$88 $(43)
Other - netOther - net(1)(1)(5)(1)
Income tax provisionIncome tax provision$107 $106 $271 $118 
Effective tax rateEffective tax rate25.8 %(30.4)%Effective tax rate25.5 %29.3 %25.0 %17.3 %

13

W.W. Grainger, Inc. and Subsidiaries
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
The changes to the Company's effective tax rate for the three and nine months ended March 31,September 30, 2021 waswere primarilydriven by the absenceof the tax losses inimpacts and the prior year net tax benefit from the Company's investment in Fabory due to the impairment and internal reorganization of the Company's holdings of Fabory in the first quarter of 2020.Fabory. The Company divested the Fabory business during the second quarter of 2020.

NOTE 9 - DIVIDEND
On April 28,October 27, 2021, the Company’s Board of Directors declared a quarterly dividend of $1.62 per share, payable JuneDecember 1, 2021, to shareholders of record on May 10,November 8, 2021.

NOTE 10 - SEGMENT INFORMATION
Following is a summary of segment results (in millions of dollars):
 Three Months Ended March 31, 2021
 High-Touch Solutions (N.A.)Endless AssortmentTotal Reportable SegmentsOtherTotal
Total net sales$2,397 $622 $3,019 $65 $3,084 
Segment operating earnings$306 $55 $361 $(3)$358 

 Three Months Ended March 31, 2020
 High-Touch Solutions (N.A.)Endless AssortmentTotal Reportable SegmentsOtherTotal
Total net sales$2,355 $496 $2,851 $150 $3,001 
Segment operating earnings$314 $35 $349 $(190)$159 
 Three Months Ended September 30,Nine Months Ended September 30,
2021202020212020
 Net salesOperating earningsNet salesOperating earningsNet salesOperating earningsNet salesOperating earnings
High-Touch Solutions N.A.$2,663 $387 $2,377 $334 $7,558 $975 $6,929 $933 
Endless Assortment646 59 572 48 1,913 172 1,593 125 
Other63 (8)69 (2)192 (17)334 (314)
Total Company$3,372 $438 $3,018 $380 $9,663 $1,130 $8,856 $744 

The Company is a broad line distributor of MRO products and services. Products are regularly added and removed from the Company's inventory. Accordingly, it would be impractical to provide sales information by product category due to the way the business is managed, and the dynamic nature of the inventory offered, including the evolving list of products stocked and additional products available online but not stocked.

Intersegment sales transactions, which are sales between Grainger businesses in separate reportable segments, are eliminated within the segment to present only the impact of third-party sales. Service fees for intersegment sales from the High-Touch Solutions (N.A.)N.A. segment to the Endless Assortment segment are included in SG&A.

Corporate costs are substantially allocated to each reportable segment based on benefits received. Assets for reportable segments are not disclosed as such information is not regularly reviewed by the Company's Chief Operating Decision Maker.




16

W.W. Grainger, Inc. and Subsidiaries
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
NOTE 11 - CONTINGENCIES, AND LEGAL MATTERS, COMMITMENTS AND OTHER CONTRACTUAL OBLIGATIONS
Contingencies and Legal Matters
From time to time the Company is involved in various legal and administrative proceedings, including claims related to product liability, safety or compliance,compliance; privacy and cybersecurity matters, negligence,matters; negligence; contract disputes,disputes; environmental issues,issues; unclaimed property,property; wage and hour laws,laws; intellectual property,property; advertising and marketing; consumer protection,protection; pricing (including disaster or emergency declaration pricing statutes),; employment practices,practices; regulatory compliance, including as to trade and export matters; anti-bribery and corruption orcorruption; and other matters and actions brought by employees, consumers, competitors, suppliers, customers, governmental entities and other third parties.

As previously disclosed, beginning in the fourth quarter of 2019, Grainger, KMCO, LLC (KMCO) and other defendants have been named in several product liability-related lawsuits in the Harris County, Texas District Court relating to an explosion at a KMCO chemical refinery located in Crosby, Harris County, Texas on April 2, 2019. The complaints in which Grainger has been named, which to date encompass 1516 lawsuits and approximately 145186 plaintiffs, seek recovery of compensatory and other damages and relief in relation to personal injury, including one death and various other alleged injuries. On May 8, 2020, KMCO filed a voluntary petition in the United States Bankruptcy Court for the Southern District of Texas for relief under Chapter 7 of Title 11 of the United States Bankruptcy Court in the case KMCO, LLC, No. 20-60028. As a result of the Chapter
14

W.W. Grainger, Inc. and Subsidiaries
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(Unaudited)
7 proceedings, the claims against KMCO in the Harris County lawsuits were stayed. Effective January 1, 2021, the Bankruptcy Court lifted the stay with respect to KMCO.

On December 16, 2020, KMCO, the trustee of its estate and ORG Chemical Holdings, LLC, KMCO’s parent company (“ORG”), filed a product liability-relatedproperty damage lawsuit relating to the KMCO chemical refinery incident against Grainger and another defendant in the Harris County, Texas District Court, which seeks unspecified damages (the “KMCO Case”). On April 1, 2021, twenty-four24 individual plaintiffs filed a petition in intervention seeking to be added as plaintiffs in the KMCO Case and seeking unspecified damages. On March 24, 2021, Indian Harbor Insurance Company, together with other insurance companies and underwriters, as subrogees of KMCO and ORG, filed a property damage lawsuit relating to the KMCO chemical refinery incident against Grainger and another defendant in the Harris County, Texas District Court, seeking reimbursement of insurance payments made by the plaintiffsto or on behalf of KMCO and ORG, the insured parties under their respective policies, and other damages.

Grainger is investigating each of the various claims against the Company relating to the KMCO chemical refinery incident, which are at an early stage, and intends to contest these matters vigorously.

Also, as a government contractor selling to federal, state and local governmental entities, the Company may be subject to governmental or regulatory inquiries or audits or other proceedings, including those related to contract administration, or to pricing and product compliance.

While the Company is unable to predict the outcome of any of these matters, it is not expected that the ultimate resolution of any of these matters will have, either individually or in the aggregate, a material adverse effect on the Company's consolidated financial condition or results of operations.

From time to time, the Company has also been named, along with numerous other nonaffiliated companies, as a defendant in litigation in various states involving asbestos and/or silica. These lawsuits typically assert claims of personal injury arising from alleged exposure to asbestos and/or silica as a consequence of products manufactured by third parties purportedly distributed by the Company. While several lawsuits have been dismissed in the past based on the lack of product identification, if a specific product distributed by the Company is identified in any pending or future lawsuits, the Company will seek to exercise indemnification remedies against the product manufacturer to the extent available. In addition, the Company believes that a substantial number of these claims are covered by insurance. The Company has entered into agreements with its major insurance carriers relating to the scope, coverage and the costs of defense, of lawsuits involving claims of exposure to asbestos. The Company believes it has strong legal and factual defenses and intends to continue defending itself vigorously in these lawsuits.

While the Company is unable to predict the outcome of any of these proceedings and other matters, it believes that thetheir ultimate resolution will not have, either individually or in the aggregate, a material adverse effect on the Company’s consolidated financial condition or results of operations.

Commitments and Other Contractual Obligations
There were no material changes to the Company's commitments and other contractual obligations from those disclosed in Part II, Item 7: Management's Discussion and Analysis of Financial Condition and Results of Operations in the Company's 2020 Form 10-K.
15
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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
Item 2: Management's Discussion and Analysis of Financial Condition and Results of Operations
General
W.W. Grainger, Inc. (Grainger or Company) is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) products and services with operations primarily in North America (N.A.), Japan and the United Kingdom (U.K.). Grainger uses a combination of its high-touch solutions and endless assortment businesses to serve its more than 5 million customers worldwide, which rely on Grainger for MRO products and services that enable them to run safe, sustainable and productive operations.

Effective January 1, 2021, Grainger's two reportable segments are High-Touch Solutions (N.A.)N.A. and Endless Assortment. These reportable segments align with Grainger's go-to-market strategies and bifurcated business models (high-touch solutions and endless assortment). The High-Touch Solutions (N.A.)N.A. segment includes the Grainger-branded businesses in the United States of America (U.S.), Canada, Mexico and Puerto Rico. The Endless Assortment segment includes the Company’s Zoro Tools, Inc. (Zoro) and MonotaRO Co., Ltd. (MonotaRO) online channels which operate predominately in the U.S., U.K. and Japan.

Strategic Priorities Amidstand Impact of the COVID-19 Pandemic
The Company’s longstanding strategic priorities for 2021 have not changed from those stated in Part II, Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s Annual Report for the year ended December 31, 2020 on Form 10-K (2020 Form 10-K), which are to "Keep“Keep the World Working"Working” and relentlessly expand Grainger’s leadership position in the MRO space by being the go-to-partner for people who build and run safe, sustainable and productive operations. However, the respectiveCompany’s business and plans to achieve these strategic priorities continue to be affectedimpacted by the global outbreak of Coronavirus in 2019 (COVID-19 pandemic). In response, Grainger instituted and has continued to enforce safety precautions to protect the health and well-being of all of its employees, with a particular focus on those serving customers and operating its distribution centers and branches.

The COVID-19 pandemic has causedcontinues to cause significant disruptions in the U.S. and global markets, and economists expect the economicfull extent of the impacts will depend on a number of developments, including any continued spread of the virus and its variants, the availability and effectiveness of treatments and vaccines, the imposition of protective public safety measures, and the potential impact will continueof governmental measures to be significant. Grainger is an essential businesscombat the spread of the virus, such as vaccine mandates for certain federal contractors and anticipated Occupational Health and Safety Administration safety directives. The Company continues to leverage a dedicated cross-functional task force to understand and implement guidance from government agencies and health officials to meet requirements from federal, state and local authorities and may take further actions in the best interests of its employees, customers, suppliers and shareholders.

The ongoing recovery from the COVID-19 pandemic has been accompanied by increased demand as industries have begun to return to regular operations. However, the pandemic continues to disrupt supply chains, transportation efficiency, raw materials and labor availability. Grainger’s businesses and its major facilities have been allowed to remainremained operational during the pandemic as customers have dependedrely on Grainger'sGrainger’s products and services to keep their businesses up and running. The Company continues to monitor and refine its product assortment and actions to support customers’ return to regular operations.

The Company cannot reasonably estimate the full extent to which the COVID-19 pandemic will continue to impact its business and financial results. As the COVID-19 pandemic continues to impact global markets and the needs of employees, customers, employees, suppliers and communitiesother stakeholders continue to change, the Company’s efforts and business plans have evolvedwill evolve accordingly. Grainger is currently focused on servingservicing customers and communities well in addressing the pandemic and preparing for anproviding products to assist in the ongoing recovery, supporting the needs and safety of employees and ensuring the Company continues to operate with a strong financial position.

ImpactFurther discussion of the COVID-19 Pandemic to Grainger Businesses
Therisks and uncertainties posed by the COVID-19 pandemic has impacted and is likely to continue impacting Grainger’s businesses and operations as well as the operationsdisclosed in Risk Factors under Part II, Item 1A of its customers and suppliers.this report.

From a customer perspective, business re-openings, production and related activity throughout the quarter varied based on geography, industry and COVID-19 pandemic conditions. For example, the U.S. geography began to see signs of economic recovery while other international geographies faced slower reopenings. In the high-touch solutions and endless assortment businesses, sales to essential businesses remained strong while sales to non-essential and disrupted industries are beginning to return to pre-COVID-19 pandemic levels. From an inventory and supply chain perspective, demand for pandemic-related inventory has started to decrease with excess supply in the marketplace, resulting in inventory adjustments during the quarter.

The Company's major operational facilities and infrastructure (i.e., Distribution Centers, branches, e-commerce sites, and logistic partners) are remaining operational with limited disruptions, while adhering to strict safety and social-distancing protocols. In addition, the Company has prioritized maintaining all facilities safe for customers and employees to work and interact. To date, the Company has been able to absorb the pandemic impact with minimal workforce reductions or furloughs, which positions the Company for accelerated growth post-pandemic.
Matters Affecting Comparability
There were 63 sales days in the three months ended March 31, 2021 and 64 sales days in the three months ended March 31, 2020.

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W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
Matters Affecting Comparability
There were 64 sales days in both the three months ended September 30, 2021 and September 30, 2020. There were 191 and 192 sales days in the nine months ended September 30, 2021 and September 30, 2020.

Consistent with the Company's strategic focus on broad line MRO distribution in key markets, in June 2020, Grainger divested the Fabory high-touch solutions business, in August 2020, divested the China high-touch solutions business (China) and in November 2020, commenced the liquidation of Zoro Tools Europe (ZTE) in Germany. Accordingly, the Company’s operating results include Fabory, China and ZTE results through the respective dates of divestiture or liquidation.

In addition, beginning in mid-February 2020, the Company experienced elevated levels of COVID-19 pandemic-related product sales (e.g., personal protective equipment (PPE) and safety products) due to higher customer demand in response to the COVID-19 pandemic, while non-pandemic sales decreased. Conversely, as the COVID-19 pandemic progressed throughout 2020 and into 2021, the Company has seen levels of pandemic-related sales soften toward pre-pandemic levels and non-pandemic sales turning positive.grow, as mix returns to more normalized levels. This will have an impact on shift between pandemic and core, non-pandemic product mix impacted gross margin as pandemic-related product sales are generally lower-margin.

Results of Operations – Three Months Ended March 31,September 30, 2021
The following table is included as an aid to understand the changes in Grainger’s Condensed Consolidated Statements of Earnings (in millions of dollars):
Three Months Ended March 31,Three Months Ended September 30,
Percent Increase/(Decrease)As a Percent of Net SalesPercent Increase/(Decrease)As a Percent of Net Sales
20212020202120202021202020212020
Net salesNet sales$3,084 $3,001 2.8 %100.0 %100.0 %Net sales$3,372 $3,018 11.7 %100.0 %100.0 %
Cost of goods soldCost of goods sold1,991 1,880 5.9 %64.5 %62.6 %Cost of goods sold2,122 1,944 9.2 %62.9 %64.4 %
Gross profitGross profit1,093 1,121 (2.5)%35.5 %37.4 %Gross profit1,250 1,074 16.3 %37.1 %35.6 %
Selling, general and administrative expenses (SG&A)Selling, general and administrative expenses (SG&A)735 962 (23.6)%23.9 %32.1 %Selling, general and administrative expenses (SG&A)812 694 16.7 %24.1 %23.0 %
Operating earningsOperating earnings358 159 125.5 %11.6 %5.3 %Operating earnings438 380 15.6 %13.0 %12.6 %
Other expense, net15 17 (10.8)%0.5 %0.6 %
Income tax provision (benefit)88 (43)(304.6)%2.9 %(1.4)%
Other expense - netOther expense - net16 18 (8.2)%0.5 %0.6 %
Income tax provisionIncome tax provision107 106 1.4 %3.2 %3.5 %
Net earningsNet earnings255 185 37.5 %8.3 %6.2 %Net earnings315 256 23.0 %9.3 %8.5 %
Noncontrolling interestNoncontrolling interest17 12 36.6 %0.6 %0.4 %Noncontrolling interest18 16 13.3 %0.5 %0.5 %
Net earnings attributable to W.W. Grainger, Inc.Net earnings attributable to W.W. Grainger, Inc.$238 $173 37.5 %7.7 %5.8 %Net earnings attributable to W.W. Grainger, Inc.$297 $240 23.7 %8.8 %8.0 %

Grainger’s net sales of $3,084$3,372 million for the firstthird quarter of 2021 increased $83$354 million, or 2.8%11.7%, compared to the same quarter in 2020. On a daily basis net sales increased 4.4%. The increase in net sales was primarily driven by volume increases in the high-touch solutionsHigh-Touch Solutions N.A. and endless assortment businesses.Endless Assortment segments. Also, core, non-pandemic related product sales continue to improvegrew significantly as the economy improved, while demand for pandemic-related product sales remain higher than theirproducts continued to taper off with mix reverting to near pre-pandemic level.levels. See Note 3 to the Financial Statements for information related to disaggregated revenue. See the Segment Analysis below for further details related to segment revenue.

Gross profit of $1,093$1,250 million for the firstthird quarter of 2021 decreased $28increased $176 million, or 2%16%, compared to the same quarter in 2020. The gross profit margin of 35.5%37.1% during the firstthird quarter of 2021 decreased 1.9increased 1.5 percentage points when compared to the same quarter in 2020. This decreaseincrease was primarily driven by non-core pandemic-related inventory adjustments in the U.S. business (partresult of High-Touch Solutions (N.A.)). Seeprice realization and higher sales volume for core, non-pandemic products as mix continued to revert to more normalized levels. See Segment Analysis below for further details related to segment gross profit.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
SG&A of $735$812 million for the firstthird quarter of 2021 decreased $227increased $118 million, or 24%17%, compared to the firstthird quarter of 2020. This decrease isincrease was primarily a result ofdriven by higher net restructuring charges in the U.S.wages, variable compensation, healthcare costs and Canada businesses (part of High-Touch Solutions (N.A.)) and impairment charges for the divested Fabory business (part of Other) in the first quarter of 2020.marketing expenses.

The following tables (in millions of dollars, except percentages) reconcile reported SG&A, operating earnings and net earnings attributable to W.W. Grainger, Inc. determined in accordance with U.S. generally accepted accounting principles (GAAP) to non-GAAP measures including SG&A adjusted, operating earnings adjusted and net earnings
17

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
attributable to W.W. Grainger, Inc. adjusted. The Company believes that these non-GAAP measures provide meaningful information to assist investors in understanding financial results and assessing prospects for future performance as they provide a better baseline for analyzing the ongoing performance of its businesses by excluding items that may not be indicative of core operating results. Because non-GAAP financial measures are not standardized, it may not be possible to compare these measures with other companies' non-GAAP measures having the same or similar names.
Three Months Ended
March 31, 2021
20212020%
SG&A reported$735 $962 (24)%
Restructuring, net (High-Touch Solutions (N.A.))— 
Fabory impairment charges (Other)— 177 
          Total restructuring, net and impairment charges— 184 
SG&A adjusted$735 $778 (6)%
Three Months Ended September 30,
20212020%
SG&A reported$812 $694 17 %
Restructuring - net (High-Touch Solutions N.A.)— (1)
Grainger China divestiture (Other)— (5)
Total restructuring - net and business divestiture— (6)
SG&A adjusted$812 $700 16 %
20212020%20212020%
Operating earnings reportedOperating earnings reported$358 $159 126 %Operating earnings reported$438 $380 16 %
Total restructuring, net, and impairment charges— 184 
Total restructuring - net and business divestitureTotal restructuring - net and business divestiture— (6)
Operating earnings adjustedOperating earnings adjusted$358 $343 %Operating earnings adjusted$438 $374 17 %
20212020%20212020%
Net earnings attributable to W.W. Grainger, Inc. reportedNet earnings attributable to W.W. Grainger, Inc. reported$238 $173 38 %Net earnings attributable to W.W. Grainger, Inc. reported$297 $240 24 %
Total restructuring, net, impairment charges and tax¹— 57 
Total restructuring - net, business divestiture and tax¹ Total restructuring - net, business divestiture and tax¹— 
Net earnings attributable to W.W. Grainger, Inc. adjustedNet earnings attributable to W.W. Grainger, Inc. adjusted$238 $230 %Net earnings attributable to W.W. Grainger, Inc. adjusted$297 $246 21 %
¹ The tax impact of adjustments and non-cash impairments are calculated based on the income tax rate in each applicable jurisdiction, subject to deductibility and the Company's ability to realize the associated tax benefits.

Excluding restructuring, net and impairment charges in both periods as notedbusiness divestiture in the table above,third quarter of 2 020, SG&A decreased $43increased $112 million, or 6%16%. This decreaseincrease is primarily due to cost control actions across the high-touch solutions businesses. SG&A leverage improved 2.1 percentage points when compared to the first quarter of 2020.higher wages, variable compensation, healthcare costs and marketing expenses.

Operating earnings of $358$438 million for the firstthird quarter of 2021 increased $199$58 million, or 126%16%, compared to the firstthird quarter of 2020. Excluding restructuring, net and impairment chargesbusiness divestiture in both periodsthe third quarter of 2020 as noted in the table above, operating earnings increased $15$64 million, or 4%17%, driven primarily by lower SG&A expenseshigher gross profit dollars partially offset by lower gross profit dollars.higher SG&A expenses.

Other expense, net was $15$16 million for the firstthird quarter of 2021, a decrease of $2 million, or 11%8%, compared to the firstthird quarter of 2020. The decrease was primarily related to higher interest expense in the third quarter of 2020 due to the draw down on the Company's revolving credit facility of $1 billion in March 2020 as a proactive measure to preserve financial flexibility during pandemic uncertainty.

The Company recorded an income tax expenseIncome taxes of $88$107 million for the firstthird quarter of 2021 which increased $131$1 million, or 305%1%, compared to an income tax benefit of $43$106 million in the first quarter of 2020. This change is primarily related to a tax benefit related to the Fabory business recorded in the firstthird quarter of 2020. Grainger's effective tax rates were 25.8%25.5% and negative 30.4%29.3% for the three months ended March 31,September 30, 2021 and 2020, respectively. Excluding thisthe tax benefit related to Fabory, as well as the restructuring, net and impairment chargesbusiness divestiture in both periodsthe third quarter of 2020 as noted in the table above, the effective tax rates were 25.8%25.5% and 25.6%26.5% for the three months ended March 31,September 30, 2021 and 2020, respectively. The reconciliation of the effective tax rate is as follows:
 Three Months Ended March 31,
 20212020
Effective tax rate reported25.8 %(30.4)%
Tax benefit related to the Fabory business— 61.2 
Tax impact of restructuring, net and impairment charges— (5.2)
Effective tax rate adjusted25.8 %25.6 %

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W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
Net earnings attributable to W.W. Grainger, Inc. of $238$297 million for the firstthird quarter of 2021 increased $65$57 million, or 38%24%, compared to the firstthird quarter of 2020. Excluding restructuring, net, impairment chargesbusiness divestiture and tax from both periodsin the third quarter of 2020 per the table above, net earnings increased $8$51 million or 3%21%.

Segment Analysis
See Note 10 to the Financial Statements for further detail on segment information.

High-Touch Solutions (N.A.)N.A.
Net sales were $2,397$2,663 million for the firstthird quarter of 2021, an increase of $42$286 million, or 1.8%12.0% compared to the same period in 2020. On a daily basis, net sales increased 3.4%2020 and consisted of the following:
Percent Increase
Volume (including product mix)8.6%
Price and customer mix2.0%
Volume (including product mix)1.13.0
Foreign exchange0.30.4
Total3.4%12.0%
Overall, revenue increases for the high-touch solutions businesses were primarily driven by pricevolume and customerproduct mix. During the firstthird quarter of 2021, the U.S. business experienced some continuation ofcontinued to experience elevated sales volume of pandemic-relatednon-pandemic products from the government and other essentialmanufacturing businesses with overall sales up for nearly all customer segments as industries continued to non-essentialimprove and disrupted industries beginning to return to their pre-pandemic levels.re-open. See Note 3 to the Financial Statements for information related to disaggregated revenue. From a product perspective, the high-touch solutions business experiencedmix continued to revert to more normalized levels with higher demand for COVID-19 pandemic-related products, as well as increasing demand forcore, non-pandemic products as the economy improves.recovered, despite a slight increase in demand for pandemic-related product in connection with renewed PPE guidelines.

Gross profit margin for the firstthird quarter of 2021 decreased 2.3increased 1.4 percentage points compared to the same period in 2020. The decreaseincrease was primarily the result of U.S. business inventory adjustments on non-core pandemic-relatedprice realization and higher sales volume for core, non-pandemic products in the first quarter of 2021.as mix continued to revert to more normalized levels.

SG&A of $589$661 million for the firstthird quarter of 2021 decreased $31increased $94 million, or 5%17%, when compared to the firstthird quarter of 2020, which iswas primarily driven by reduced travelhigher wages, variable compensation, healthcare costs and general operating efficiencies.marketing expenses.

Operating earnings of $306$387 million for the firstthird quarter of 2021 decreased $8increased $53 million, or 3%16%, from $314$334 million for the firstthird quarter of 2020. This decreaseincrease was driven by lowerhigher gross profit dollars, partially offset by lowerhigher SG&A expenses.

Endless Assortment
Net sales were $622$646 million for the firstthird quarter of 2021, an increase of $126$74 million, or 25.4%12.7%, compared to the same period in 2020 and consisted of the following:
Percent Increase/ (Decrease)
Volume/price/mix14.9%
Foreign exchange(2.2)
Total12.7%

The increase in net sales was driven by continued strong customer acquisition at both Zoro and MonotaRO.

Gross profit margin increased 1.2 percentage points in the third quarter of 2021 compared to the third quarter of 2020. The increase was driven primarily by pricing actions and freight efficiency at Zoro.

SG&A of $124 million for the third quarter of 2021 increased $16 million or 15% when compared to the third quarter of 2020. SG&A leverage improved 0.3 percentage point compared with the same period in 2020 due to sales revenue outpacing SG&A expenses.
21

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS

Operating earnings of $59 million for the third quarter of 2021 increased $11 million, or 24% from $48 million for the third quarter of 2020. The increase was primarily driven by higher sales volume due to continued strong customer acquisitions, partially offset by higher SG&A expenses.

Other
Net sales were $63 million for the third quarter of 2021, a decrease of $6 million, or 6.1%, when compared to the same quarter in 2020 and consisted of the following:

Percent (Decrease)/Increase
Business divestiture(11.9)%
Foreign exchange5.8
Total(6.1)%

The decrease in net sales was driven by the net impact of the China business divestiture, partially offset by favorable foreign exchange for the Cromwell business in the U.K.

Gross profit margin increased 3.8 percentage points in the third quarter of 2021 compared to the third quarter of 2020 primarily due to improved customer and product mix at the Cromwell business in the U.K.

SG&A increased $8 million, or 32%, in the third quarter of 2021 from $19 million for the third quarter of 2020. This increase is primarily due to higher wages and marketing expenses.

Operating losses of $8 million for the third quarter of 2021 increased $6 million compared to operating losses of $2 million for the third quarter of 2020. The increase is primarily due to higher SG&A expenses, partially offset by higher gross profit dollars.
22

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
Results of Operations – Nine Months Ended September 30, 2021
The following table is included as an aid to understanding the changes in Grainger’s Condensed Consolidated Statements of Earnings (in millions of dollars):
Nine Months Ended September 30,
Percent Increase/(Decrease)As a Percent of Net Sales
2021202020212020
Net sales$9,663 $8,856 9.1 %100.0 %100.0 %
Cost of goods sold6,196 5,645 9.8 %64.1 %63.7 %
Gross profit3,467 3,211 8.0 %35.9 %36.3 %
Selling, general and administrative expenses (SG&A)2,337 2,467 (5.3)%24.2 %27.9 %
Operating earnings1,130 744 52.0 %11.7 %8.4 %
Other expense - net46 56 (17.3)%0.5 %0.6 %
Income tax provision271 118 129.5 %2.8 %1.3 %
Net earnings813 570 42.7 %8.4 %6.4 %
Noncontrolling interest53 43 23.4 %0.5 %0.5 %
Net earnings attributable to W.W. Grainger, Inc.$760 $527 44.3 %7.9 %6.0 %

Grainger’s net sales of $9,663 million for the nine months ended September 30, 2021 increased $807 million, or 9.1%, compared to the same period in 2020. On a daily basis, net sales increased 27.4%9.7%. The increase in net sales was primarily driven by volume and product mix, partially offset by the impact of the business divestitures in the prior year. Also, core, non-pandemic related product sales volume continued to improve as product mix continued to revert to more normalized levels, while demand for pandemic-related products continued to taper throughout 2021. See Note 3 to the Financial Statements for information related to disaggregated revenue. See Segment Analysis below for further details related to segment revenue.

Gross profit of $3,467 million for the nine months ended September 30, 2021 increased $256 million, or 8%, compared to the same period in 2020. The gross profit margin of 35.9% decreased 0.4 percentage point when compared to the same period in 2020. This decrease was primarily driven by certain pandemic-related inventory adjustments in the first half of the year in the U.S. business (part of High-Touch Solutions N.A.) partially offset by price realization during the third quarter of 2021. See Segment Analysis below for further details related to segment gross profit.

SG&A of $2,337 million for the nine months ended September 30, 2021 decreased $130 million, or 5%, compared to the same period in 2020. This decrease is primarily a result of the impairment charges and losses for the divested Fabory business (part of Other) in the first and second quarter of 2020, respectively.

The following tables (in millions of dollars, except percentages) reconciles reported SG&A, operating earnings and net earnings attributable to W.W. Grainger, Inc. determined in accordance with U.S. GAAP to non-GAAP measures including SG&A adjusted, operating earnings adjusted and net earnings attributable to W.W. Grainger, Inc. adjusted. The Company believes that these non-GAAP measures provide meaningful information to assist shareholders in understanding financial results and assessing prospects for future performance as they provide a better baseline for analyzing the ongoing performance of its businesses by excluding items that may not be indicative of core operating results. Because non-GAAP financial measures are not standardized, it may not be possible to compare these measures with other companies' non-GAAP measures having the same or similar names.
23

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
Nine Months Ended September 30,
%
20212020
SG&A reported$2,337 $2,467 (5)%
Restructuring - net (High-Touch Solutions N.A.)— 
Fabory impairment charges (Other)— 177 
Fabory divestiture (Other)— 109 
Grainger China divestiture (Other)— (5)
Total restructuring - net, impairment charges and business divestiture— 288 
SG&A adjusted$2,337 $2,179 %
20212020%
Operating earnings reported$1,130 $744 52 %
Total restructuring - net, impairment charges and business divestiture— 288 
Operating earnings adjusted$1,130 $1,032 10 %
20212020%
Net earnings attributable to W.W. Grainger, Inc. reported$760 $527 44 %
Total restructuring - net, impairment charges, business divestiture and tax 1
— 153 
Net earnings attributable to W.W. Grainger, Inc. adjusted$760 $680 12 %
¹ The tax impact of adjustments and non-cash impairments are calculated based on the income tax rate in each applicable jurisdiction, subject to deductibility and the Company's ability to realize the associated tax benefits.

As noted in the table above, a large portion of the Company's SG&A decrease for the nine months ended September 30, 2021 is due to the $177 million Fabory impairment and $109 million loss on the divestiture of the Fabory business in the first and second quarter of 2020, respectively. Excluding restructuring, net, impairment charges and business divestiture in the nine months ended September 30, 2020, as noted in the table above, SG&A increased $158 million, or 7%, primarily due to higher wages, variable compensation, healthcare costs and marketing expenses.

Operating earnings for the nine months ended September 30, 2021 were $1,130 million, an increase of $386 million, or 52%, compared to the same period in 2020. Excluding restructuring, net, impairment charges and business divestiture in the nine months ended September 30, 2020 as noted in the table above, operating earnings increased $98 million, or 10%, driven by higher gross profit dollars partially offset by higher SG&A expenses.

Other expense, net was $46 million for the nine months ended September 30, 2021, a decrease of $10 million, or 17%, compared to the nine months ended September 30, 2020. The decrease was primarily related to higher prior year interest expense on the draw down on the Company's revolving credit facility of $1 billion in March 2020 as a proactive measure to preserve financial flexibility during pandemic uncertainty.

Income taxes of $271 million for the nine months ended September 30, 2021 increased $153 million, or 130%, compared with $118 million for the comparable 2020 period. This change was primarily driven by lower taxable operating earnings for the nine months ended September 30, 2020, and the absence of the prior year tax impact from the Company's divestiture of its investment in Fabory. Grainger's effective tax rates were 25.0% and 17.3% for the nine months ended September 30, 2021 and 2020, respectively. Excluding the tax benefit related to Fabory, as well as the restructuring, net and business divestiture in the nine months ended September 30, 2020, as noted in the table above, the effective tax rates were 25.0% and 26.0% for the nine months ended September 30, 2021 and 2020, respectively.

Net earnings attributable to W.W. Grainger, Inc. for the nine months ended September 30, 2021 increased $233 million or 44% to $760 million from $527 million for the nine months ended September 30, 2020. Excluding restructuring, net, impairment charges, business divestiture and tax in the nine months ended September 30, 2020,
24

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
as noted in the table above, net earnings increased $80 million, or 12%. The increase in net earnings primarily resulted from higher gross profit dollars partially offset by higher SG&A expenses.

Segment Analysis
See Note 10 to the Financial Statements for further detail on segment information.

High-Touch Solutions N.A.
Net sales were $7,558 million for the nine months ended September 30, 2021, an increase of $629 million, or 9.1%, compared to the same period in 2020. On a daily basis, net sales increased 9.6% and consisted of the following:
Percent Increase
Volume (including product mix)6.7%
Price and customer mix2.3
Foreign exchange0.6
Total9.6%

Overall, revenue increases for the high-touch solutions businesses were primarily driven by volume and product mix. See Note 3 to the Financial Statements for information related to disaggregated revenue. From a product perspective, the high-touch solutions businesses experienced higher demand for core, non-pandemic product as mix continued to revert to more normalized levels, while demand for pandemic-related products continued to taper.

Gross profit margin decreased 0.7 percentage point compared to the same period in 2020. The decrease was primarily the result of U.S. business inventory adjustments on certain pandemic-related products in the first half of 2021 partially offset by price realization and product mix during the third quarter of 2021.

SG&A for the nine months ended September 30, 2021 increased $150 million compared to the same period in 2020, which is primarily driven by higher wages, variable compensation, healthcare costs and marketing expenses.

Operating earnings of $975 million for the nine months ended September 30, 2021 increased $42 million, or 5%, from $933 million for the nine months ended September 30, 2020. This increase was driven by higher gross profit dollars partially offset by higher SG&A expenses.
Endless Assortment
Net sales were $1,913 million for the nine months ended September 30, 2021, an increase of $320 million, or 20.0%, compared to the same period in 2020. On a daily basis, net sales increased 20.7% and consisted of the following:
Percent Increase
Volume/price/mix23.3%20.5%
Foreign exchange0.2
Foreign exchange4.1
Total27.4%20.7%

The increase in net sales was driven by continued strong customer acquisition in the endless assortment businesses.at both Zoro and MonotaRO.

Gross profit margin increased 0.30.8 percentage pointspoint in the first quarter ofnine months ended September 30, 2021 compared to the first quarter ofnine months ended September 30, 2020. The increase was primarily driven by Zoro's improved discounting strategies. pricing actions and freight efficiency at Zoro.

SG&A increased $55 million, or 18%, in the nine months ended September 30, 2021 compared to the nine months ended September 30, 2020. SG&A leverage decreased 1.5improved 0.4 percentage pointspoint compared withto the same period in 2020 due to sales revenue outpacing SG&A expenses relatedexpenses.

Operating earnings of $172 million for the nine months ended September 30, 2021 increased $47 million, or 38%, from $125 million for the nine months ended September 30, 2020. The increase was primarily driven by higher sales due to increased sales volume.continued strong customer acquisitions, partially offset by higher SG&A expenses.

1925

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
Operating earnings of $55Other
Net sales for other businesses were $192 million for the first quarternine months ended September 30, 2021 a decrease of 2021 increased $20$142 million, or 58% from $35 million for the first quarter of 2020. The increase was driven primarily by higher sales primarily due to continued customer acquisitions.

Other
Net sales were $65 million for the first quarter of 2021, an decrease of $85 million, or 56.5%42.0%, when compared to the same quarterperiod in 2020. On a daily basis, net sales decreased 55.8%42.0% and consisted of the following:

Percent (Decrease)/Increase
Business divestituresdivestiture(43.3)(47.6)%
Foreign exchange4.8
Volume/price/mix(15.8)
Foreign exchange3.30.8
Total(55.8)(42.0)%

The decrease in net sales was driven by revenue declines in the Cromwell business as a result of pandemic-related slowdowns and the net impact of the Fabory and China business divestitures.divestitures, partially offset by volume increases and favorable foreign exchange at the Cromwell business in the U.K.

Gross profit margin increased 2.82.0 percentage points infor the first quarter ofnine months ended September 30, 2021 compared to the first quarter ofsame period in 2020, primarily due to improved margins at the Cromwell business unit mix.in the U.K.

SG&A decreased 89%$335 million, or 81%, in the first quarter ofnine months ended September 30, 2021 comparedfrom $414 million for the same period in 2020 primarily due to the first quarter of 2020 primarily due to the impairment charges forand losses related to the divested Fabory business in the first quarterhalf of 2020. Excluding restructuring, net, impairment charges and business divestiture in both periods, SG&A would have decreased $54 million, or 41%. See table above for reconciliation of non-GAAP measures.

Operating losses of $3$17 million for the first quarter ofnine months ended September 30, 2021 decreased $187improved $297 million compared tofrom operating losses of $190$314 million forin the first quarter of 2020. This improvement is primarily due tocomparable period from the prior year. Excluding restructuring, net, impairment charges and business divestiture in both periods, operating losses would have improved $16 million or 48%. See table above for the divested Fabory business in the first quarterreconciliation of 2020.

non-GAAP measures.

2026

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
Financial Condition
Grainger believes that assuming its operations are not significantly impacted by the COVID-19 pandemic for a prolonged period, its current level of cash and cash equivalents, marketable securities and availability under its revolving credit facilities will be sufficient to meet its liquidity needs for the next twelve months. Grainger expects to continue to invest in its business and return excess cash to shareholders through cash dividends and share repurchases, which it plans to fund through total available liquidity and cash flows generated from operations. Grainger also maintains access to capital markets and may issue debt or equity securities from time to time, which may provide an additional source of liquidity.

Cash, Cash Equivalents and Liquidity
As of March 31,September 30, 2021 and December 31, 2020, Grainger had cash and cash equivalents of $562$328 million and $585 million, respectively. This decrease in cash is primarily due to resuming capital investments and the share repurchase program, which were paused in 2020 due to the COVID-19 pandemic. As of March 31,September 30, 2021, the Company had approximately $1.8 billion in available liquidity.

Cash Flows
Net cash provided by operating activities was $294$724 million and $244$787 million for the threenine months ended March 31,September 30, 2021 and 2020, respectively. The increasedecrease in cash provided by operating activities is primarily the result of higher net earnings and favorable working capital, including strong accounts receivable collections, partially offset by the net impacts from the now divested Fabory business.business partially offset by higher net earnings and favorable working capital.

Net cash used in investing activities was $58$180 million and $52$132 million for the threenine months ended March 31,September 30, 2021 and 2020, respectively. This increase in net cash used in investing activities was primarily driven by higher additions to the Company's supply chain infrastructure slightly offset bycombined with lower proceeds from sales and redemptionredemptions of assets.

Net cash used in financing activities was $250$790 million in the threenine months ended March 31,September 30, 2021 compared to net cash provided by $955$147 million in the threenine months ended March 31,September 30, 2020. The change in net cash (used in) provided byused in financing activities was primarily driven by prior year borrowings of long-term debt partially offset by higher treasury stock repurchases in the current year.year and prior year borrowings of long-term debt.

Working Capital
Internally generated funds are the primary source of working capital and funds used for growth initiatives and capital expenditures.

Working capital consists of current assets (less non-operating cash) and current liabilities (less short-term debt, current maturities of long-term debt and lease liabilities). Working capital as of March 31,September 30, 2021, was $2,080$2,350 million, a decreasean increase of $140$130 million when compared to $2,220 million as of December 31, 2020. The decreaseincrease was primarily driven by a decrease in inventory and an increase in tradeaccounts receivable partially offset by an increase in accounts payable. At these dates, the ratio of current assets to current liabilities was 2.4 and 2.6 for March 31,both September 30, 2021 and December 31, 2020, respectively.2020.

Debt
Grainger maintains a debt ratio and liquidity position that provides flexibility in funding working capital needs and long-term cash requirements. In addition to internally generated funds, Grainger has various sources of financing available, including revolving credit facilities. Total debt, which is defined as total interest-bearing debt (short-term, current maturities and long-term) and lease liabilities as a percent of total capitalization was 55.5%55.1% at March 31,September 30, 2021, and 55.6% at December 31, 2020.

Grainger receives ratings from two independent credit rating agencies: Moody's Investor Service (Moody's) and Standard & Poor's (S&P). Both credit rating agencies currently rate the Company's corporate credit at investment grade. The following table summarizes the Company's credit ratings at March 31,September 30, 2021:

CorporateSenior UnsecuredShort-term
Moody'sA3A3P2
S&PA+A+A1


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W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS

Commitments and Other Contractual Obligations
There were no material changes to the Company’s commitments and other contractual obligations from those disclosed in Part II, Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations in the Company’s 2020 Form 10-K.

Critical Accounting Estimates
The methods, assumptions and estimates used in applying the Company’s accounting policies may require the application of judgments regarding matters that are inherently uncertain. The Company considers an accounting policy to be a critical estimate if: (1) it involves assumptions that are uncertain when judgment was applied, and (2) changes in the estimate assumptions, or selection of a different estimate methodology could have a significant impact on Grainger’s consolidated financial position and results. While the Company believes that estimates, assumptions and judgments used are reasonable, they are based on information available when the estimate was made.

A description of the Company’sCompany's critical accounting estimates is described in Part II, Item 7: Management’sManagement's Discussion and Analysis of Financial Condition and Results of Operations in the Company’sCompany's 2020 Form 10-K. There have been no material changes to the Company's critical accounting estimates from those described in the Company's 2020 Form 10-K.

Forward-Looking Statements
From time to time in this Quarterly Report on Form 10-Q as well as in other written reports, communications and verbal statements, Grainger makes forward-looking statements that are not historical in nature but concern forecasts of future results, business plans, analyses, prospects, strategies, objectives and other matters that may be deemed to be “forward-looking statements” under the federal securities laws. Forward-looking statements can generally be identified by their use of terms such as “anticipate,” “estimate,” “believe,” “expect,” “could,” “forecast,” “may,” “intend,” “plan,” “predict,” “project,” “will” or “would” and similar terms and phrases, including references to assumptions.

Grainger cannot guarantee that any forward-looking statement will be realized and achievement of future results is subject to risks and uncertainties, many of which are beyond the Company'sCompany’s control, which could cause Grainger'sGrainger’s results to differ materially from those that are presented.

Important factors that could cause actual results to differ materially from those presented or implied in the forward-looking statements include, without limitation: the unknown duration and health, economic, operational and financial impacts of the global outbreak of the coronavirus disease 2019 and its variants, including the Delta variant and any other variants that may emerge (COVID-19), as well as the duration, extent and impact of the actions taken or contemplated by governmentalgovernment authorities to mitigate the spread of COVID-19 (such as vaccine mandates for certain federal contractors and anticipated Occupational Health and Safety Administration safety directives, mask mandates, social distancing or others in connection with the COVID-19 pandemicother requirements) and to promote economic stability and recovery, on the Company’s businesses, its employees, customers and suppliers, including disruption to Grainger'sGrainger’s operations resulting fromemployee illnesses, the development, availability and availabilityusage of effective treatment or vaccines, any mandated facility closures of non-essential businesses, stay in shelter health orders or other similar restrictions for customers and suppliers, changes in customers'customers’ product needs, suppliers' inabilitythe acquisition of excess inventory leading to meet unprecedented demand for COVID-19 related products,additional inventory carrying costs and inventory obsolescence, raw material, inventory and labor shortages, the potential for government action to allocate or direct products to certain customers which may cause disruption in relationships with other customers,continued strain on global supply chains, and diminished transportation availability and efficiency, disruption caused by business responses to the COVID-19 pandemic, including working remote arrangements, which may create increased vulnerability to cybersecurity incidents, including breaches of information systems security, adaptions to the Company'sCompany’s controls and procedures required by working remote arrangements, including financial reporting processes, which could impact the design or operating effectiveness of such controls or procedures, and global or regional economic downturns or recessions, which could result in a decline in demand for the Company's products or limit the Company's ability to access capital markets on terms that are attractive or at all;Company’s products; higher product costs or other expenses; a major loss of customers; loss or disruption of sources of supply; changes in customer or product mix; increased competitive pricing pressures; failure to enter into or sustain contractual arrangements on a satisfactory basis with group purchasing organizations; failure to develop or implement new technology initiatives or business strategies; failure to adequately protect intellectual property or successfully defend against infringement claims; fluctuations or declines in the Company'sCompany’s gross profit percentage;margin; the Company'sCompany’s responses to market pressures; the outcome of pending and future litigation or governmental or regulatory proceedings, including with respect to wage and hour, anti-bribery and corruption, environmental, advertising and marketing, consumer protection, pricing (including disaster or emergency declaration pricing statutes), product liability, compliance or safety, trade and export compliance, general
28

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
commercial disputes, safety or compliance, or privacy and cybersecurity matters; investigations, inquiries, audits and changes in laws and regulations; failure to comply with laws, regulations and standards; government contract matters; disruption of information technology or data security systems involving the Company or third parties on which the Company
22

W.W. Grainger, Inc. and Subsidiaries
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS
depends; general industry, economic, market or political conditions; general global economic conditions including tariffs and trade issues and policies; currency exchange rate fluctuations; market volatility, including price and trading volume volatility or price declines of the Company'sCompany’s common stock; commodity price volatility; labor shortages; facilities disruptions or shutdowns; higher fuel costs or disruptions in transportation services; other pandemic diseases or viral contagions; natural or human induced disasters, extreme weather and other catastrophes or conditions; failure to attract, retain, train, motivate, develop and transition key employees; loss of key members of management or key employees; changes in effective tax rates; changes in credit ratings or outlook; the Company'sCompany’s incurrence of indebtedness and other factors identified under Part II,I, Item 1A: “Risk Factors” in the Company’s 2020 Form 10-K, as updated from time to time in the Company’s Quarterly Reports on Form 10-Q.

Caution should be taken not to place undue reliance on Grainger'sGrainger’s forward-looking statements and Grainger undertakes no obligation to update or revise any of its forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.


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W.W. Grainger, Inc. and Subsidiaries

Item 3.Quantitative and Qualitative Disclosures About Market Risk
As disclosed in Part II, Item 7A: Quantitative and Qualitative Disclosures About Market Risk in the Company's 2020 Form 10-K, Grainger’s primary market risk exposures include changes in foreign currency exchange and interest rates.

For a discussion of current market conditions resulting from the COVID-19 pandemic, refer to Part I, Item 2: Management's Discussion and Analysis of Financial Condition and Results of Operations.

Item 4.Controls and Procedures
Disclosure Controls and Procedures
Grainger carried out an evaluation, under the supervision and with the participation of its management, including the Chief Executive Officer and the Chief Financial Officer, of the effectiveness of Grainger's disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act)) as of the end of the period covered by this report. Based upon that evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that Grainger’s disclosure controls and procedures were effective as of the end of the period covered by this report in (i) ensuring that information required to be disclosed by Grainger in the reports that it files or submits under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC's rules and forms and (ii) ensuring that information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to the Company's management, including the Company's Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
 
Changes in Internal Control Over Financial Reporting
There have been no changes in Grainger's internal control over financial reporting for the quarter ended March 31,September 30, 2021, that have materially affected, or are reasonably likely to materially affect, Grainger’s internal control over financial reporting.

2430


PART II – OTHER INFORMATION
 
Item 1: Legal Proceedings
For a description of the Company’s legal proceedings, see Note 11 - Contingencies, and Legal Matters, Commitments and Other Contractual Obligations - to the Condensed Consolidated Financial Statements included under Part 1,I, Item 1: Financial Statements.

Item 1A: Risk Factors
The Company’s business, results of operations, and financial condition are subject to various risks and uncertainties, including those described in Part I, Item 1A: Risk Factors in the Company’s 2020 Form 10-K. The following risk factors are being provided to supplement and update the risk factors set forth in the 2020 Form 10-K.  
Grainger’s business and operations have been and may continue to be adversely affected by the global outbreak of the Coronavirus (COVID-19 pandemic) and may be adversely affected by other global outbreaks of pandemic disease.
Any global outbreaks of pandemic disease, such as the COVID-19 pandemic, could have a material adverse effect on Grainger’s business, results of operations and financial condition, including liquidity, capital and financing resources.

The COVID-19 pandemic has disrupted and adversely affected Grainger’s business, including its business with customers and suppliers. Grainger has experienced customer disruptions to their ability or willingness to purchase Grainger products, customer delays in making purchasing decisions, shifts in the types and quantities of products purchased and, in some cases, diminished customer loyalty and retention rates. These may continue to persist during and beyond the COVID-19 pandemic. Grainger has also experienced and may continue to experience supply chain disruptions, supplier inability to manufacture or deliver products to Grainger or meet the unprecedented demand for pandemic-related products, rapid shifts in the type, quantity or quality of products sold, and higher product costs including as a result of inflation.

Additional effects from the COVID-19 pandemic on Grainger's business include adverse impacts on transportation, including shipping delays and port disruptions, the availability of products, and labor shortages, which have impacted Grainger’s ability to hire employees to fill all open positions. There is the potential for disruptions or closures of customer and supplier facilities, and the ability of certain customers and suppliers to continue as a going concern. Furthermore, Grainger's ability to collect its accounts receivable or receive product ordered from suppliers, as customers and suppliers face higher liquidity and solvency risks and seek terms that are less favorable to Grainger, may adversely affect the Company’s business. These developments, alone or in combination, could materially adversely affect Grainger’s future sales and results of operations.

The effects of the COVID-19 pandemic on Grainger also include restrictions on Grainger’s employees’ ability to visit customers and many of Grainger’s employees’ ability to work in offices or at facilities, as well as disruptions or temporary closures of the Company’s facilities, including distribution centers, branches, and support buildings. Some actions that Grainger has taken in response to the COVID-19 pandemic, including enabling remote working arrangements, may create increased vulnerability to cybersecurity incidents, including breaches of information systems security, which could damage Grainger’s reputation and commercial relationships, disrupt operations, increase costs and/or decrease revenues, and expose Grainger to claims from customers, suppliers, financial institutions, regulators, payment card association, employees and others. In addition, Grainger’s remote working arrangements have required the Company to make adaptions to its controls and procedures, including to its financial reporting processes, that could impact the design or operating effectiveness of such controls or procedures.The COVID-19 pandemic has also resulted in increased variable compensation, wage rates and employee healthcare costs, and Grainger expects these trends to continue.

Furthermore, as result of surges in demand and disruptions in supply chains, including in Asia and other locations, the COVID-19 pandemic has resulted in shortages of certain PPE, cleaning supplies and other products, which may materially impact Grainger's ability to obtain or deliver inventory to customers on a timely basis or at all. While Grainger attempts to maintain sufficient inventory levels to meet quickly shifting customer demand patterns and supplier lead time requirements, which may become extended due to the pandemic demand increase, the Company cannot be certain it will be able to accurately predict demand or lead times, which might cause it to be unable to service customer demand or expose it to risks of product shortages. This uncertainty has caused and may continue to cause Grainger to acquire excess inventory, which has led and may lead to additional inventory carrying costs and inventory obsolescence. For example, as discussed in the Company’s Quarterly Reports on Form 10-Q for the fiscal quarters ended March 31, 2021 and June 30, 2021, respectively, the Company had certain pandemic-related
31


inventory adjustments in the U.S. business (part of High-Touch Solutions N.A.) on certain non-core SKUs, which were selling below cost based on then current market-relevant pricing.

Pandemic product shortages may also require the Company to attempt to procure products from new suppliers or through brokers with whom it has a limited or no prior relationship. Despite due diligence and product compliance protocols, the products from these sources may not be delivered on a timely basis or at all, or their quality may not be as represented, all of which could cause Grainger to incur costs, including the expense of procuring alternate products or recalling or replacing products in addition to other adverse impacts to Grainger’s business.

Moreover, global outbreaks such as the COVID-19 pandemic have resulted in a widespread health crisis that has adversely affected and could continue to adversely affect the economies of many countries, resulting in a global or regional economic downturn or recession. Any such recession could result in a significant decline in demand for theCompany’s products or limit Grainger’s ability to access capital markets on terms that are attractive or at all, any of which could materially adversely affect the Company’s business, results of operations and financial condition.

The duration and ultimate impact of the COVID-19 pandemic on the Company’s business, results of operations and financial condition, including liquidity, capital and financing resources, will depend on numerous evolving factors and future developments, which are highly uncertain and cannot be predicted at this time. Such factors and developments may include the geographic spread, severity and duration of the COVID-19 pandemic, including whether there are periods of increased COVID-19 cases, the further spread of the Delta variant or the emergence of other new or more contagious variants that may render vaccines ineffective or less effective, disruption to Grainger’s operations resulting from employee illnesses or any inability to attract, retain or motivate employees, the development, availability and administration of effective treatment or vaccines and the willingness of individuals to receive a vaccine or otherwise comply with various mandates, the extent and duration of the impact on the U.S. or global economy, including the pace and extent of recovery when the pandemic subsides, and the actions that have been or may be taken by various governmental authorities in response to the outbreak.

The Company is a federal contractor and part of its workforce will be covered by vaccine mandates expected to be imposed by Executive Order, while other members of its workforce are likely to be covered by anticipated Occupational Health and Safety Administration safety directives for vaccination or testing. Complying with these requirements could disrupt the workforce and operations and impose additional compliance and other costs. Other requirements, including health and safety measures, such as mandatory facility closures of non-essential businesses, stay in shelter health orders or similar restrictions, social distancing mandates and/or travel bans, import and export restrictions, pricing mandates, including disaster or emergency declaration pricing statutes, and mandatory directives that certain products be allocated or provided to certain customers, could also disrupt the Company’s business and impose costs. If the Company is unable to respond to and manage the impact of these mandates, requirement or events, the Company’s business and results of operations may continue to be adversely affected.

Cybersecurity incidents, including breaches of information systems security, could damage Grainger’s reputation, disrupt operations, increase costs and/or decrease revenues.

Through Grainger’s sales and eCommerce channels, Grainger collects and stores personally identifiable, confidential, proprietary and other information from customers so that they may, among other things, purchase products or services, enroll in promotional programs, register on Grainger’s websites or otherwise communicate or interact with the Company. Moreover, Grainger’s operations routinely involve receiving, storing, processing and transmitting sensitive information pertaining to its business, customers, suppliers and employees, and other sensitive matters.

Cyber threats are rapidly evolving and those threats and the means for obtaining access to information in digital and other storage media are becoming increasingly sophisticated. Each year, cyber-attackers make numerous attempts to access the information stored in the Company’s information systems. If successful, these attacks may expose Grainger to risk of loss or misuse of proprietary or confidential information or disruptions of business operations.

Grainger's IT infrastructure also includes products and services provided by suppliers, vendors and other third parties, and these providers can experience breaches of their systems and products that impact the security of systems and proprietary or confidential information. Moreover, from time to time, Grainger may share information with these third parties in connection with the products and services they provide to the business. While Grainger requires assurances that these third parties will protect confidential information, there is a risk that the confidentiality of data held or accessed by them may be compromised. If successful, those attempting to penetrate Grainger’s or its vendors’ information systems may misappropriate intellectual property or personally identifiable, credit card,
32


confidential, proprietary or other sensitive customer, supplier, employee or business information, or cause systems disruption. While many of Grainger's agreements with these third parties include indemnification provisions, the Company may not be able to recover sufficiently, or at all, under such provisions to adequately offset any losses it may incur.

Moreover, the Company may face the threat to its computer systems of unauthorized access, computer hackers, computer viruses, malicious code, ransomware, phishing, organized cyber-attacks and other security problems and system disruptions. Such tactics may also seek to cause payments due to or from the Company to be misdirected to fraudulent accounts, which may not be recoverable by the Company.

In addition, a Grainger employee, contractor or other third party with whom Grainger does business may attempt to circumvent security measures or otherwise access Grainger’s information systems in order to obtain such information or inadvertently cause a breach involving such information. Further, Grainger’s systems are integrated with customer systems in certain cases, and a breach of the Company’s information systems could be used to gain illicit access to a customer’s systems and information.

Grainger has been subject to unauthorized accesses of certain supplier and customer information in the past, which it deemed immaterial to its business and operations, and may be subject to other unauthorized accesses of its systems in the future. There can be no assurance that any future unauthorized access to or breach of Grainger’s information systems will not be material to Grainger’s business, operations or financial condition.

Grainger maintains information security staff, policies and procedures for managing risk to its information security systems, conducts annual employee awareness training of cybersecurity threats and routinely utilizes consultants to assist in evaluating the effectiveness of the security of its IT systems. While Grainger has instituted these and other safeguards for the protection of information, because techniques used to obtain unauthorized access or to sabotage systems change frequently and generally are not recognized until they are launched against a target, Grainger may be unable to anticipate these techniques or implement adequate preventative measures. Any breach of Grainger’s security measures or any breach, error or malfeasance of those of its third party service providers could cause Grainger to incur significant costs to protect any customers, suppliers, employees, and other parties whose personal data is compromised and to make changes to its information systems and administrative processes to address security issues. In addition, although Grainger maintains insurance coverage that may, subject to policy terms and conditions, cover certain aspects of cyber and information security risks, such insurance coverage may be insufficient to cover all losses.

Grainger continuously evaluates the need to upgrade and/or replace its systems and network infrastructure to protect its computing environment, to stay current on vendor supported products and to improve the efficiency of its systems and for other business reasons. The implementation of new systems and IT could adversely impact its operations by imposing substantial capital expenditures, demands on management time and risks of delays or difficulties in transitioning to new systems. In addition, the Company's systems implementations may not result in productivity improvements at the levels anticipated. Systems implementation disruption and any other IT disruption, if not anticipated and appropriately mitigated, could have an adverse effect on its business.

Loss of customer, supplier, employee or intellectual property or other business information or failure to comply with data privacy and security laws could disrupt operations, damage Grainger’s reputation and expose Grainger to claims from customers, suppliers, financial institutions, regulators, payment card associations, employees and others, any of which could have a material adverse effect on Grainger, its financial condition and results of operations. In the past, Grainger has experienced certain cybersecurity incidents. In each instance, Grainger provided notifications and adopted remedial measures. While these incidents have not been deemed to be material to Grainger, there can be no assurance that a future breach or incident would not be material to Grainger’s operations and financial condition.











33



Item 2: Unregistered Sales of Equity Securities and Use of Proceeds
Issuer Purchases of Equity Securities – FirstThird Quarter
Period
Total Number of Shares Purchased (A) (D)
Average Price Paid per Share (B)
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (C)
Maximum Number of
Shares That May Yet be Purchased Under the
Plans or Programs
January 1 - January 31155,980$388.26154,9801,338,763
February 1 - February 28146,924$374.55146,9241,191,839
March 1 - March 31150,566$394.53150,0161,041,823
Total453,470451,920 
Period
Total Number of Shares Purchased (A) (D)
Average Price Paid per Share (B)
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (C)
Maximum Number of
Shares That May Yet be Purchased Under the
Plans or Programs
July 1 – July 3180,047$453.1579,9444,742,620
Aug. 1 – Aug. 31274,451$437.41274,4514,468,169
Sept. 1 – Sept. 30208,265$413.23207,6884,260,481
Total562,763562,083 
(A)There were no shares withheld to satisfy tax withholding obligations.
(B)Average price paid per share excludes commissions of $0.01 per share paid.
(C)Purchases were made pursuant to a share repurchase program approved by Grainger’sGrainger's Board of Directors and announced April 24, 2019 (201928, 2021 (2021 Program). The 20192021 Program authorizesauthorized the repurchase of up to 5 million shares with no expiration date. On April 28, 2021, Grainger's Board of Directors authorized and the Company announced a new program authorizing the repurchase of up to 5 million shares with no expiration date, replacing the 2019 Program.
(D)The difference of 1,550680 shares between the Total Number of Shares Purchased and the Total Number of
Shares Purchased as Part of Publicly Announced Plans or Programs represents shares purchased by the
administrator and record keeper of the W.W. Grainger, Inc. Retirement Savings Plan for the benefit
of the employees who participate in the plan.

Item 6: Exhibits
A list of exhibits filed with this report on Form 10-Q is provided in the Exhibit Index on page 2736 of this report.

2534



SIGNATURES


 
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
  W.W. GRAINGER, INC.
Date:April 30,October 29, 2021
 
 
 
By:
 
 
 
/s/ Deidra C. Merriwether
  Deidra C. Merriwether
Senior Vice President
 and Chief Financial Officer
(Principal Financial Officer)
Date:April 30,October 29, 2021
 
 
 
By:
 
 
 
/s/ EricLaurie R. TapiaThomson
  EricLaurie R. TapiaThomson
Vice President and Controller
(Principal Accounting Officer)


2635



EXHIBIT INDEX
EXHIBIT NO.DESCRIPTION
Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Principal Executive Officer and Principal Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHXBRL Taxonomy Extension Schema Document.
101.CALXBRL Taxonomy Extension Calculation Linkbase Document.
101.DEFXBRL Taxonomy Extension Definition Linkbase Document.
101.LABXBRL Taxonomy Extension Label Linkbase Document.
101.PREXBRL Taxonomy Extension Presentation Linkbase Document.
104Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101).


2736