UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549


                                    FORM 10-Q


                QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
                     OF THE SECURITIES EXCHANGE ACT OF 1934



For the quarterly period ended September 30, 2003March 31, 2004      Commission file number 1-9700



                         THE CHARLES SCHWAB CORPORATION
             (Exact name of Registrant as specified in its charter)



            Delaware                                     94-3025021
    (State or other jurisdiction            (I.R.S. Employer Identification No.)
of incorporation or organization)


                   120 Kearny Street, San Francisco, CA 94108
              (Address of principal executive offices and zip code)



       Registrant's telephone number, including area code: (415) 627-7000





Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding  12 months  (or for such shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days. Yes X    No
                                      ---     ---


Indicate  by check mark  whether  the  registrant  is an  accelerated  filer (as
defined in Rule 12b-2 of the Act). Yes X    No
                                      ---     ---


Indicate the number of shares  outstanding  of each of the  issuer's  classes of
common stock, as of the latest practicable date.

              1,356,592,5381,364,824,930 shares of $.01 par value Common Stock
                         Outstanding on October 31, 2003April 30, 2004





                         THE CHARLES SCHWAB CORPORATION

                          Quarterly Report on Form 10-Q
                      For the Quarter Ended September 30, 2003March 31, 2004

                                      Index

                                                                          Page
                                                                          ----
Part I - Financial Information

 Item 1.    Condensed Consolidated Financial Statements:

                Statement of Income                                         1
                Balance Sheet                                               2
                Statement of Cash Flows                                     3
                Notes                                                     4 - 11

 Item 2.    Management's Discussion and Analysis of Financial
            Condition and Results of Operations                          12 - 2922

 Item 3.    Quantitative and Qualitative Disclosures About Market Risk   2922 - 3124

 Item 4.    Controls and Procedures                                        3224

Part II - Other Information

 Item 1.    Legal Proceedings                                            3225 - 26

 Item 2.    Changes in Securities, and Use of Proceeds 32and Issuer Purchases
            of Equity Securities                                           26

 Item 3.    Defaults Upon Senior Securities                                3226

 Item 4.    Submission of Matters to a Vote of Security Holders            3226

 Item 5.    Other Information                                              3226

 Item 6.    Exhibits and Reports on Form 8-K                               32 - 3326

Signature                                                                  3427





Part I - FINANCIAL INFORMATION Item 1. Condensed Consolidated Financial Statements THE CHARLES SCHWAB CORPORATION Condensed Consolidated Statement of Income (In millions, except per share amounts) (Unaudited) Three Months Ended Nine Months Ended September 30, September 30,March 31, 2004 2003 2002 2003 2002 - ------------------------------------------------------------------------------------------------------------------------------------ Revenues Asset management and administration fees $ 467505 $ 431 $1,340 $1,316428 Commissions 320 305 873 893390 240 Interest revenue 236 287 719 899263 239 Interest expense (55) (83) (183) (264) ------- ------- ------- -------(53) (64) ------ ------ Net interest revenue 181 204 536 635210 175 Principal transactions 45 47 121 14752 33 Other 38 33 99 11424 - ------------------------------------------------------------------------------------------------------------------------------------ Total 1,051 1,020 2,969 3,1051,190 900 - ------------------------------------------------------------------------------------------------------------------------------------ Expenses Excluding Interest Compensation and benefits 445 466 1,311 1,391 Other compensation - merger retention programs - - - 22528 417 Occupancy and equipment 108 109 330 338106 111 Depreciation and amortization 71 78 218 24059 76 Communications 62 62 180 19565 60 Professional services 60 37 Advertising and market development 32 50 101 153 Professional services 45 41 126 13462 48 Commissions, clearance and floor brokerage 21 19 54 53 Restructuring charges 37 159 61 18823 13 Impairment charges - - 5 - Other 33 37 107 9540 36 - ------------------------------------------------------------------------------------------------------------------------------------ Total 854 1,021 2,493 2,809943 803 - ------------------------------------------------------------------------------------------------------------------------------------ Income (loss) from continuing operations before taxes on income and extraordinary gain 197 (1) 476 296247 97 Taxes on income (73) - (152) (110)(86) (23) - ------------------------------------------------------------------------------------------------------------------------------------ Income (loss) from continuing operations before extraordinary gain 124 (1) 324 186 Gain (loss)161 74 Loss from discontinued operations, net of tax 3- (3) - (10) Extraordinary gain on sale of corporate trust business, net of tax expense - - - 12 - ------------------------------------------------------------------------------------------------------------------------------------ Net Income (Loss) $ 127161 $ (4) $ 324 $ 188 ====================================================================================================================================71 =================================================================================================================================== Weighted-Average Common Shares Outstanding - Diluted 1,366 1,358 1,361 1,382 ====================================================================================================================================1,375 1,357 - ------------------------------------------------------------------------------------------------------------------------------------ Earnings Per Share - Basic Income (loss) from continuing operations before extraordinary gain $ .09 -.12 $ .24 $ .14 Gain (loss).05 Loss from discontinued operations, net of tax - - - $ (.01) Extraordinary gain, net of tax expense - - - $ .01 Net income (loss) $ .09 -.12 $ .24 $ .14.05 Earnings Per Share - Diluted Income (loss) from continuing operations before extraordinary gain $ .09 -.12 $ .24 $ .14 Gain (loss).05 Loss from discontinued operations, net of tax - - - $ (.01) Extraordinary gain, net of tax expense - - - $ .01 Net income (loss) $ .09.12 $ .05 - $ .24 $ .14 ====================================================================================================================================------------------------------------------------------------------------------------------------------------------------------------ Dividends Declared Per Common Share $ .014 $ .011 $ .036 $ .033 ==================================================================================================================================== All periods have been adjusted to summarize the impact of The Charles Schwab Corporation's sale of its United Kingdom brokerage subsidiary, Charles Schwab Europe, in gain (loss) from discontinued operations.- ------------------------------------------------------------------------------------------------------------------------------------ See Notes to Condensed Consolidated Financial Statements. - 1 -
THE CHARLES SCHWAB CORPORATION Condensed Consolidated Balance Sheet (In millions, except share and per share amounts) (Unaudited) September 30,March 31, December 31, 2004 2003 2002 - ------------------------------------------------------------------------------------------------------------------------------------ Assets Cash and cash equivalents $ 2,5152,414 $ 3,1142,832 Cash and investments segregated and on deposit for federal or other regulatory purposes(1) (including resale agreements of $17,891$16,294 in 20032004 and $16,111$16,824 in 2002) 22,419 21,0052003) 20,841 21,343 Securities owned - at market value (including securities pledged of $374$2 in 20032004 and $337$131 in 2002) 2,744 1,7162003) 4,211 4,023 Receivables from brokers, dealers and clearing organizations 306 222504 556 Receivables from brokerage clients - net 7,666 6,8459,258 8,581 Loans to banking clients - net 5,616 4,5556,025 5,736 Loans held for sale 75 -44 29 Equipment, office facilities and property - net 976 868943 956 Goodwill - net 605 6031,030 835 Intangible assets - net 175 144 Other assets 838 777839 831 - ------------------------------------------------------------------------------------------------------------------------------------ Total $ 43,76046,284 $ 39,70545,866 ==================================================================================================================================== Liabilities and Stockholders' Equity Deposits from banking clients $ 6,5089,271 $ 5,2318,308 Drafts payable 149 134291 154 Payables to brokers, dealers and clearing organizations 3,171 1,4762,724 2,661 Payables to brokerage clients 26,124 26,40126,547 27,184 Accrued expenses and other liabilities 1,318 1,3021,255 1,330 Short-term borrowings 1,402 508755 996 Long-term debt 776 642779 772 - ------------------------------------------------------------------------------------------------------------------------------------ Total liabilities 39,448 35,69441,622 41,405 - ------------------------------------------------------------------------------------------------------------------------------------ Stockholders' equity: Preferred stock - 9,940,000 shares authorized; $.01 par value per share; none issued - - Common stock - 3 billion shares authorized; $.01 par value per share; 1,392,091,544 and 1,391,991,1801,392,091,544 shares issued in 20032004 and 2002,2003, respectively 14 14 Additional paid-in capital 1,747 1,7441,758 1,749 Retained earnings 3,007 2,7693,254 3,125 Treasury stock - 36,841,29327,928,584 and 47,195,63134,452,710 shares in 20032004 and 2002,2003, respectively, at cost (348) (465)(249) (319) Unamortized stock-based compensation (96) (33)(121) (95) Accumulated other comprehensive loss (12) (18)income (loss) 6 (13) - ------------------------------------------------------------------------------------------------------------------------------------ Total stockholders' equity 4,312 4,0114,662 4,461 - ------------------------------------------------------------------------------------------------------------------------------------ Total $ 43,76046,284 $ 39,70545,866 ==================================================================================================================================== (1) Amounts included represent actual balances on deposit, whereas cash and investments required to be segregated for federal or other regulatory purposes were $21,845$20,299 million and $21,252$21,005 million at September 30, 2003March 31, 2004 and December 31, 2002,2003, respectively. On OctoberApril 2, 2003,2004, the Company withdrew $170$143 million of excess segregated cash. On January 2, 2003,5, 2004, the Company deposited $655$221 million into its segregated reserve bank accounts. See Notes to Condensed Consolidated Financial Statements. - 2 -
THE CHARLES SCHWAB CORPORATION Condensed Consolidated Statement of Cash Flows (In millions) (Unaudited) NineThree Months Ended September 30,March 31, 2004 2003 2002 - ------------------------------------------------------------------------------------------------------------------------------------ Cash Flows from Operating Activities Net income $ 324161 $ 18871 Adjustments to reconcile net income to net cash used for operating activities: Depreciation and amortization 218 24059 76 Impairment charges - 5 - Tax benefit from, and amortization of, stock-based awards 19 227 Deferred income taxes 5 44 Non-cash restructuring charges 9 17 Extraordinary gain on sale of corporate trust business, net of tax expense - (12)26 15 Other (11) (1)3 4 Originations of loans held for sale (1,267)(215) - Proceeds from sales of loans held for sale 1,197201 - Net change in: Cash and investments segregated and on deposit for federal or other regulatory purposes (2,142) (1,531)502 (1,978) Securities owned (excluding securities available for sale) (118) 4212 (45) Receivables from brokers, dealers and clearing organizations (102) 24555 13 Receivables from brokerage clients (825) 2,540(677) 520 Other assets (66) (60)11 15 Drafts payable 14 (177)137 139 Payables to brokers, dealers and clearing organizations 1,719 26964 819 Payables to brokerage clients 418 (2,134)(638) 49 Accrued expenses and other liabilities (71) (69)(171) (216) - ------------------------------------------------------------------------------------------------------------------------------------ Net cash used for operating activities (674) (377)(451) (506) - ------------------------------------------------------------------------------------------------------------------------------------ Cash Flows from Investing Activities Purchases of securities available for sale (1,725) (1,085)(490) (460) Proceeds from sales of securities available for sale 369 578- 14 Proceeds from maturities, calls and mandatory redemptions of securities available for sale 537 275413 135 Net increase in loans to banking clients (1,063) (483) Proceeds from sale of banking client loans - 196(289) (97) Purchase of equipment, office facilities and property - net (101) (114)(35) (32) Cash payments for business combinations and investments, net of cash received (9) -acquired (289) (8) Proceeds from sales of subsidiaries - 53 26 - ------------------------------------------------------------------------------------------------------------------------------------ Net cash used for investing activities (1,939) (607)(690) (395) - ------------------------------------------------------------------------------------------------------------------------------------ Cash Flows from Financing Activities Net change in deposits from banking clients 1,277 (748)963 (24) Net increasechange in short-term borrowings 894 182 Proceeds from long-term debt - 100(241) 261 Repayment of long-term debt (100) (203)- (22) Dividends paid (49) (45)(19) (15) Purchase of treasury stock - (32) (230) Proceeds from stock options exercised 24 23and other 20 7 - ------------------------------------------------------------------------------------------------------------------------------------ Net cash provided by (used for) financing activities 2,014 (921)723 175 - ------------------------------------------------------------------------------------------------------------------------------------ Decrease in Cash and Cash Equivalents (599) (1,905)(418) (726) Cash and Cash Equivalents at Beginning of Period 2,832 3,114 4,407 - ------------------------------------------------------------------------------------------------------------------------------------ Cash and Cash Equivalents at End of Period $ 2,5152,414 $ 2,5022,388 ==================================================================================================================================== See Notes to Condensed Consolidated Financial Statements. - 3 -
THE CHARLES SCHWAB CORPORATION Notes to Condensed Consolidated Financial Statements (Tabular Amounts in Millions, Except Per Share Amounts and Ratios) (Unaudited) 1. Basis of Presentation The Charles Schwab Corporation (CSC)(CSC, and with its majority-owned subsidiaries collectively referred to as the Company) is a financial holding company engaged, through its subsidiaries, in securities brokerage, banking, and related financial services. Charles Schwab & Co., Inc. (Schwab) is a securities broker-dealer with 352339 domestic branch offices in 48 states, as well as a branch in the Commonwealth of Puerto Rico. U.S. Trust Corporation (USTC, and with its subsidiaries collectively referred to as U.S. Trust) is a wealth management firm that through its subsidiaries also provides fiduciary services and private banking services with 3438 offices in 1315 states. Other subsidiaries include Charles Schwab Investment Management, Inc., the investment advisor for Schwab's proprietary mutual funds, Schwab Capital Markets L.P. (SCM), a market maker in Nasdaq, exchange-listed, and other securities providing trade execution services primarily to broker-dealers and institutional clients, CyberTrader, Inc. (CyberTrader), an electronic trading technology and brokerage firm providing services to highly active, online traders, and Charles Schwab Bank, N.A. (Schwab Bank), a retail bank which commenced operations in the second quarter of 2003. On January 31, 2003, the Company sold its United Kingdom (U.K.) brokerage subsidiary, Charles Schwab Europe (CSE), to Barclays PLC. The results of the operations of CSE, net of income taxes, have been presented as discontinued operations on the Condensed Consolidated Statement of Income. The accompanying unaudited condensed consolidated financial statements include CSC and its majority-owned subsidiaries (collectively referred to as the Company).subsidiaries. These financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission (SEC) and, in the opinion of management, reflect all adjustments necessary to present fairly the financial position, results of operations, and cash flows for the periods presented in conformity with generally accepted accounting principles in the U.S. (GAAP). All adjustments were of a normal recurring nature, except as discussed in Note "6 - Discontinued Operations."nature. Certain items in prior periods' financial statements have been reclassified to conform to the 20032004 presentation. All material intercompany balances and transactions have been eliminated. These financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Company's 20022003 Annual Report to Stockholders, which is filed as Exhibit 13.1 to the Company's Form 10-K for the year ended December 31, 2002, and the Company's Quarterly Reports on Form 10-Q for the periods ended March 31, 2003 and June 30, 2003. The Company's results for any interim period are not necessarily indicative of results for a full year or any other interim period. 2. New Accounting Standards FinancialStandard SEC Staff Accounting Standards Board Interpretation (FIN)Bulletin (SAB) No. 45 - Guarantor's105 "Application of Accounting and Disclosure RequirementsPrinciples to Loan Commitments" was released in March 2004. This release summarizes the SEC staff position regarding the application of GAAP to loan commitments accounted for Guarantees, Including Indirect Guarantees of Indebtedness of Others, wasas derivative instruments. The Company accounts for interest rate lock commitments issued in November 2002. This interpretation addresseson mortgage loans that will be held for sale as derivative instruments. Consistent with SAB No. 105, the disclosures to be made by a guarantor in its interim and annual financial statements about its obligations under certain guarantees. FIN No. 45 also clarifies that a guarantor is required to recognize, at the inception of a guarantee, a liability forCompany considers the fair value of these commitments to be zero at the obligation undertakencommitment date, with subsequent changes in issuing the guarantee. In accordance with FIN No. 45,fair value determined solely on changes in market interest rates. As of March 31, 2004, the Company adoptedhad interest rate lock commitments on mortgage loans to be held for sale with principal balances totaling approximately $230 million, the disclosure requirements on December 31, 2002 and the recognition requirements on January 1, 2003. The adoptionfair value of FIN No. 45 did not have a material impact on the Company's financial position, results of operations, earnings per share (EPS), or cash flows. FIN No. 46 - Consolidation of Variable Interest Entities, an Interpretation of Accounting Research Bulletin No. 51 - Consolidated Financial Statements, was issued in January 2003. This interpretation provides new criteria for determining whether a company is required to consolidate (i.e., record the assets and liabilities on the balance sheet) a variable interest entity. Upon adoption of this interpretation in the first quarter of 2003, the Company consolidated a special purpose trust (Trust) that was formed in 2000 to finance the acquisition and renovation of an office building and land. The Trust, through an agent, raised the $245 million needed to acquire and renovate the building and land by issuing long-term debt ($235 million) and raising equity capital ($10 million). Upon adoption, the Company recorded: the building and land at a cost of $245 million, net of accumulated depreciation of $16 million; long-term debt of $235 million; and a net reduction of accrued expenses and other liabilities of $7 million. The cumulative effect of this accounting changewhich was immaterial. The building is being depreciated on a straight-line basis over twenty years. The long-term debt consists of a variable-rate note maturing in June 2005. The interest rate on the note was 1.55% at September 30, 2003, and ranged from 1.54% to 1.66% during the quarter, and 1.54% to 1.82% for the first nine months of 2003. The building and land have been pledged as collateral for the long-term debt. At September 30, 2003, the carrying value of the building and land was $221 million (net of accumulated depreciation of $24 million). Additionally, the Company has guaranteed the debt of the Trust up to a maximum of $202 million. The lender does not have recourse to any other assets of the Company. - 4 - The annual impact of the adoption of FIN No. 46 on the Company's Condensed Consolidated Statement of Income is to cease both amortizing the shortfall of the residual value guarantee and recording rent expense on the lease and to record both the depreciation on the building and the interest expense associated with the debt. The adoption of FIN No. 46 did not have and is not expected to have a material impact on the Company's results of operations, EPS, or cash flows. Statement of Financial Accounting Standards (SFAS) No. 149 - Amendment of Statement 133 on Derivative Instruments and Hedging Activities was issued in April 2003. This statement amends and clarifies financial accounting and reporting for derivative instruments, including certain derivative instruments embedded in other contracts and for hedging activities under SFAS No. 133 - Accounting for Derivative Instruments and Hedging Activities. SFAS No. 149 also amends certain other existing pronouncements. The Company adopted the provisions of this statement on June 30, 2003. The adoption of this statement did not have and is not expected to have a material impact on the Company's financial position, results of operations, EPS, or cash flows. SFAS No. 150 - Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity was issued in May 2003. This statement establishes standards for how to classify and measure certain financial instruments with characteristics of both liabilities and equity (e.g., redeemable preferred stock). The Company adopted the provisions of this statement on July 1, 2003. The adoption of this statement did not have an impact on the Company's financial position, results of operations, EPS, or cash flows. 3. Stock Incentive Plans The Company's stock incentive plans provide for granting options to employees, officers, and directors. Options are granted for the purchase of shares of common stock at an exercise price not less than market value on the date of grant, and expire within ten years from the date of grant. Options generally vest over a four-year period from the date of grant. A summary of option activity follows: - -------------------------------------------------------------------------------- 2004 2003 2002 ----------------- ------------------------------------- ------------------ Weighted- Weighted- Number Average Number Average of Exercise of Exercise Options Price Options Price - -------------------------------------------------------------------------------- Outstanding at beginning of year 136 $ 15.25 156 $15.38 153 $16.20 Granted: Quarter ended March 31$ 15.38 Granted 1 $ 13.73 -(1) $ 9.26 7 $13.15 Quarter ended June 30 2 $ 8.93 2 $12.12 Quarter ended September 30 -(1) $11.30 2 $ 9.68 - -------------------------------------------------------------------------------- Total granted 2 $ 9.09 11 $12.42 Exercised (4) $ 6.23 (4)5.57 (1) $ 6.535.82 Canceled (12) $18.58 (8) $20.58(3) $ 19.54 (6) $ 18.09 - -------------------------------------------------------------------------------- Outstanding at September 30 142 $15.26 152 $15.92March 31 130 $ 15.42 149 $ 15.34 ================================================================================ Exercisable at September 30 85 $14.27 73 $12.65March 31 87 $ 15.41 77 $ 13.30 - -------------------------------------------------------------------------------- Available for future grant at September 30 41 47March 31 43 39 - -------------------------------------------------------------------------------- Weighted-average fair value of options granted: Quartergranted in quarter ended March 31 $ 4.343.95 $ 6.33 Quarter ended June 30 $ 3.96 $ 5.51 Quarter ended September 30 $ 5.06 $ 4.584.34 - -------------------------------------------------------------------------------- (1) Less than 500,000 options were granted during each of the first and third quartersquarter of 2003. The Company changed its option pricing model from the Black-Scholes model to a binomial model for all options granted on or after January 1, 2004. The fair valuevalues of each optionstock options granted is estimated as of the grant dateprior to January 1, 2004 were determined using the Black-Scholes model. The Company believes that the binomial model offers greater flexibility in reflecting the characteristics of employee stock options. The binomial model takes into account similar inputs to a Black-Scholes model such as volatility, dividend yield rate, and risk-free interest rate. In addition to these assumptions, the binomial model considers the contractual term of the option, the probability that the option will be exercised prior to the end of its contractual life, and the probability of termination or retirement of the option holder in computing the value of the option. The Company determines these probabilities generally based on analysis of historical trends of such events. The assumptions used in the respective option pricing model with the following assumptions:models were as follows: - -------------------------------------------------------------------------------- Three Months Ended March 31, June 30, September 30, -------------- ------------- -------------2004 2003 2002 2003 2002 2003 2002 - -------------------------------------------------------------------------------- Expected dividend yield .30% .30% .30% .30% .30%.48% .30% Expected volatility 36% 52% 50% 49% 50% 49% 50% Risk-free interest rate 4.0% 2.9% 4.1% 2.6% 4.4% 2.9% 3.5% Expected life (in years) 5 5 5 5 5n/a(1) 5 - -------------------------------------------------------------------------------- (1) The binomial model assumptions include the option contractual term of 10 years and the historical data of option exercises and employee terminations, rather than an estimate of the option's expected life. The Company applies Accounting Principles Board Opinion No. 25 - Accounting for Stock Issued to Employees, and related interpretations, for its stock-based employee - 5 - compensation plans. Because the Company grants stock option awards at market value, there is no compensation expense recorded, except for restructuring-related expense for modifications of officers' stock options. - 5 - Had compensation expense for the Company's stock option awards been determined based on the Black-Scholes or binomial fair value, as described above, at the grant dates for awards under those plans consistent with the fair value method of SFAS No. 123 - Accounting for Stock-Based Compensation, the Company would have recorded additional compensation expense and its net income and EPSearnings per share (EPS) would have been reduced to the pro forma amounts presented in the following table: - -------------------------------------------------------------------------------- Three Nine Months Ended Months Ended September 30, September 30,March 31, 2004 2003 2002 2003 2002 - -------------------------------------------------------------------------------- Compensation expense for stock options (after-tax): As reported $ 6- $ - $ 6 $ 2 Pro forma (1) $ 3124 $ 36 $ 89 $11429 - -------------------------------------------------------------------------------- Net income (loss)income: As reported $ 161 $ 71 Pro forma $ 137 $ 42 - -------------------------------------------------------------------------------- EPS (2): As reported $127 $ (4) $324 $188.12 $ .05 Pro forma $102 $ (40) $241.10 $ 76 - -------------------------------------------------------------------------------- Basic EPS: As reported $.09 $ - $.24 $.14 Pro forma $.08 $(.03) $.18 $.06 Diluted EPS: As reported $.09 $ - $.24 $.14 Pro forma $.07 $(.03) $.18 $.06.03 - -------------------------------------------------------------------------------- (1) Includes pro forma compensation expense related to stock options granted in both current and prior periods. Pro forma stock option compensation is amortized on a straight-line basis over the vesting period beginning with the month in which the option was granted. (2) Represents both basic and diluted EPS. 4. Restructuring In 2001, the Company initiated a restructuring plan to reduce operating expenses due to economic uncertainties and difficult market conditions. This restructuring plan was completed inThe Company's 2003, 2002, and 2001 restructuring initiatives included a workforce reduction, a reductionreductions, reductions in operating facilities, and the removal of certain systems hardware, software, and equipment from service. Included in these initiatives were costs associated withservice, and the withdrawal from certain international operations. In the third quarter of 2002, the Company commenced additional restructuring initiatives due to continued difficult market conditions. These initiatives were intended to reducereduced operating expenses and adjustadjusted the Company's organizational structure to improve productivity, enhance efficiency, and increase profitability. The restructuring initiativesThere were substantially completed in 2002 and primarily included further reductions in the Company's workforce and facilities. In the third quarter of 2003, the Company commenced additional restructuring initiatives to further adjust the Company's workforce and facilities in response to the market environment and the 2002 restructuring initiatives, which resulted in the centralization of several support functions. The third quarter initiatives included mandatory staff reductions of 175 employees and the consolidation of certain facilities, including 20 Schwab domestic branch offices. The Company recorded pre-taxno restructuring charges of $31 million in the third quarter of 2003 related to these restructuring initiatives. The Company recorded total pre-tax restructuring charges of $37 million and $61 million in the third quarter of 2003 and first nine months of 2003, respectively. These charges include the amounts noted above related to the 2003 restructuring initiatives, as well as charges primarily due to changes in estimates of sublease income associated with previously announced efforts to sublease excess facilities. The Company recorded total pre-tax restructuring charges of $159 million and $188 million in the third quarter of 2002 and first nine months of 2002, respectively, all of which related to its 2001 and 2002 restructuring initiatives. The actual costseither of the Company's restructuring initiatives could differ from the estimated costs, depending primarily on the Company's ability to sublease properties. - 6 -first quarters of 2004 or 2003. A summary of the activity in the restructuring reserve related to the Company's restructuring initiatives for the thirdfirst quarter of 2003 and the nine months ended September 30, 20032004 is as follows: - -------------------------------------------------------------------------------- Three months ended Workforce Facilities September 30, 2003 Reduction Reduction Total - -------------------------------------------------------------------------------- Balance at June 30, 2003 $ 27 $ 218 $ 245 Restructuring charges 21 16 37 Cash payments (12) (20) (32) Non-cash charges (1) (8) (1) (9) Other (2) - 2 2 - -------------------------------------------------------------------------------- Balance at September 30, 2003 $ 28 (3) $ 215 (4) $ 243 ================================================================================ - -------------------------------------------------------------------------------- Nine months ended Workforce Facilities September 30, 2003March 31, 2004 Reduction Reduction Total - -------------------------------------------------------------------------------- Balance at December 31, 20022003 $ 6823 $ 227201 $ 295 Balance related to discontinued operations - (3) (3) Restructuring charges 21 40 61224 Cash payments (53) (54) (107)(10) (16) (26) Non-cash charges (1) (8) (1) (9)- (1) Other (2) - 6 63 3 - -------------------------------------------------------------------------------- Balance at September 30, 2003March 31, 2004 $ 28 (3)12(3) $ 215 (4)188(4) $ 243200 ================================================================================ (1) Primarily includes charges for officers' stock option compensation and write-downs of fixed assets.stock-based compensation. (2) Primarily includes the accretion of facilities restructuring reserves, which are initially recorded at net present value. Accretion expense is recorded in occupancy and equipment expense on the Company's Condensed Consolidated Statement of Income. (3) Includes $4$8 million, $12$3 million, and $12$1 million related to the Company's 2001,2003, 2002, and 20032001 restructuring initiatives, respectively. The Company expects to substantially utilize the remaining workforce reduction reserve through cash payments for severance pay and benefits over the respective severance periods through 2005. (4) Includes $123$8 million, $85$72 million, and $7$108 million related to the Company's 2001,2003, 2002, and 20032001 restructuring initiatives, respectively. The Company expects to substantially utilize the remaining facilities reduction reserve through cash payments for the net lease expense over the respective lease terms through 2017. 5. Sale of Corporate Trust Business In June 2001, U.S. Trust sold its Corporate Trust business to The Bank of New York Company, Inc. During the first quarter of 2002, the Company recorded an extraordinary gain of $22 million, or $12 million after tax, which represented the remaining proceeds from this sale that were realized upon satisfaction of certain client retention requirements. 6. Discontinued Operations On January 31, 2003, the Company sold its United Kingdom (U.K.) brokerage subsidiary, Charles Schwab Europe (CSE), to Barclays PLC. The results of the operations of CSE, net of income taxes, have been presented as discontinued operations on the Condensed Consolidated Statement of Income. A summary of revenues and pre-tax gains (losses) for CSE is as follows: - -------------------------------------------------------------------------------- Three Nine Months Ended Months Ended September 30, September 30, 2003 2002 2003 2002 - -------------------------------------------------------------------------------- Revenues $ - $ 11 $ 4 $ 34 Pre-tax gains (losses) $ 5 $ (5) $ - $(16) After-tax gains (losses) $ 3 $ (3) $ - $(10) - -------------------------------------------------------------------------------- An after-tax loss of $2 million on the sale was recorded in the first quarter of 2003 and included the estimated costs associated with certain CSE obligations that were retained by the Company, principally related to facilities leases and other contracts. In the third quarter of 2003, the Company recorded a pre-tax gain of $5 million (after-tax gain of $3 million) primarily due to changes in estimates of costs related to this sale. 7. Business AcquisitionAcquisitions and Divestiture In June 2003, the Company sold its investment in Aitken Campbell, a market-making joint venture in the U.K., to the Company's joint venture partner, TD Waterhouse Group, Inc. In the first quarter of 2003, the Company recorded an impairment charge of $5 million pre taxpre-tax to reduce the carrying value of its investment and a deferred income tax benefit of $16 million that was realized following the completion of the sale.million. The Company's share of Aitken Campbell's historical earnings, which was accounted for under the equity method, haswas not been material to the Company's results of operations, EPS, or cash flows. In JuneOctober 2003, the Company announced that U.S. Trust agreed to acquireacquired State Street Corporation's Private Asset Management group, a provider of wealth management services to clients in the New England area, for $365 million. In January 2004, the Company completed its acquisition of SoundView Technology Group, Inc. (SoundView), a research-driven securities firm providing institutional investors with fundamental research on companies in selected growth-related industries, for approximately $340 million, or $289 million net of SoundView's cash and cash equivalents acquired. Additionally, the Company recorded securities owned of $93 million related to be paid in cash, subjectthis acquisition. As a result of a preliminary purchase price allocation, the Company recorded goodwill of $195 million and intangible assets of $21 million related to certain possible adjustments. See note "16 - Subsequent Event" for further discussion on this acquisition. - 76 - 8.6. Loans to Banking Clients and Related Allowance for Credit Losses An analysis of the composition of the loan portfolio is as follows: - -------------------------------------------------------------------------------- September 30,March 31, December 31, 2004 2003 2002 - -------------------------------------------------------------------------------- Residential real estate mortgages $ 4,514 $ 3,580$4,923 $4,624 Consumer loans 681 630723 735 Other 447 369406 404 - -------------------------------------------------------------------------------- Total loans 5,642 4,5796,052 5,763 Less: allowance for credit losses (26) (24)(27) (27) - -------------------------------------------------------------------------------- Loans to banking clients - net $ 5,616 $ 4,555$6,025 $5,736 ================================================================================ Included in the loan portfolio are nonaccrual loans totaling $1 million at both September 30, 2003March 31, 2004 and December 31, 2002.2003. Nonaccrual loans are considered impaired by the Company, and represent all of the Company's nonperforming assets at both September 30, 2003March 31, 2004 and December 31, 2002.2003. For each of the three-quarters ended March 31, 2004 and nine-month periods ended September 30, 2003, and 2002, the impact of interest revenue which would have been earned on nonaccrual loans versus interest revenue recognized on these loans was not material to the Company's results of operations. The amount of loans accruing interest that were contractually 90 days or more past due was immaterial at both September 30, 2003March 31, 2004 and December 31, 2002.2003. Recoveries and charge-offs related to the allowance for credit losses on the loan portfolio were not material for each of the three-quarters ended March 31, 2004 and nine-month periods ended September 30, 2003 and 2002. 9.2003. 7. Deposits from Banking Clients Deposits from banking clients consist of money market and other savings deposits, noninterest-bearing deposits and certificates of deposit.deposit, and noninterest-bearing deposits. Deposits from banking clients are as follows: - -------------------------------------------------------------------------------- September 30,March 31, December 31, 2004 2003 2002 - -------------------------------------------------------------------------------- Interest-bearing deposits $ 5,951 $ 4,471$8,565 $7,585 Noninterest-bearing deposits 557 760706 723 - -------------------------------------------------------------------------------- Total $ 6,508 $ 5,231$9,271 $8,308 ================================================================================ The average rate paid by the Company on its interest-bearing deposits from banking clients was 1.72%1.30% and 2.39%2.06% for the three-month periods ended September 30,March 31, 2004 and 2003, respectively. 8. Pension and 2002, respectively, and 1.90% and 2.37%Other Postretirement Benefits U.S. Trust maintains a trustee managed, noncontributory, qualified defined benefit pension plan for the nine-month periodsbenefit of eligible U.S. Trust employees, the U.S. Trust Corporation Employees' Retirement Plan (the Pension Plan). U.S. Trust also provides certain health care and life insurance benefits for active employees and certain qualifying retired employees and their dependents. The following table summarizes the components of the net periodic benefit expense related to the Pension Plan and health care and life insurance benefits: - -------------------------------------------------------------------------------- 2004 2003 ---------------- ---------------- Three months ended September 30, 2003Pension Health & Pension Health & March 31, Plan Life Plan Life - -------------------------------------------------------------------------------- Service cost and 2002, respectively. 10.expenses $ 3 $ - $ 3 $ - Interest cost 4 - 5 - Expected return on plan assets (5) - (6) - Amortization of prior service cost (1) - - - Amortization of net loss 1 - - - - -------------------------------------------------------------------------------- Net periodic benefit expense $ 2 $ - $ 2 $ - ================================================================================ 9. Comprehensive Income Comprehensive income includes net income and changes in equity except those resulting from investments by, or distributions to, stockholders. Comprehensive income is presented in the following table: - -------------------------------------------------------------------------------- Three Nine Months Ended Months Ended September 30, September 30,March 31, 2004 2003 2002 2003 2002 - -------------------------------------------------------------------------------- Net income (loss) $127 $ (4) $324 $188161 $ 71 Other comprehensive income (loss): Net gain (loss) on cash flow hedging instruments 7 (8) 13 (10) Foreign currency translation adjustment - 2 5 84 3 Change in net unrealized gain on securities available for sale (10) 10 (12) 1715 (1) Foreign currency translation adjustment - 5 - -------------------------------------------------------------------------------- Total comprehensive income, net of tax $124 $ - $330 $203180 $ 78 ================================================================================ - 87 - 11.10. Earnings Per Share Basic EPS excludes dilution and is computed by dividing net income by the weighted-average number of common shares outstanding for the period. Diluted EPS reflects the potential reduction in EPS that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. EPS under the basic and diluted computations are presented in the following table: - -------------------------------------------------------------------------------- Three Nine Months Ended Months Ended September 30, September 30,March 31, 2004 2003 2002 2003 2002 - -------------------------------------------------------------------------------- Net income (loss) $ 127161 $ (4) $ 324 $ 18871 - -------------------------------------------------------------------------------- Weighted-average common shares outstanding - basic 1,348 1,342 1,358 1,341 1,364 Common stock equivalent shares related to stock incentive plans 24 - 20 1827 15 - -------------------------------------------------------------------------------- Weighted-average common shares outstanding - diluted 1,366 1,358 1,361 1,3821,375 1,357 ================================================================================ Basic EPS: Income (loss) from continuing operations before extraordinary gain $ .09.12 $ - $ .24 $ .14 Gain (loss).05 Loss from discontinued operations, net of tax - - - $(.01) Extraordinary gain, net of tax expense - - - $ .01 Net income (loss) $ .09.12 $ - $ .24 $ .14.05 - -------------------------------------------------------------------------------- Diluted EPS: Income (loss) from continuing operations before extraordinary gain (1) $ .09.12 $ - $ .24 $ .14 Gain (loss).05 Loss from discontinued operations, net of tax - - - $(.01) Extraordinary gain, net of tax expense - - - $ .01 Net income (loss) $ .09.12 $ - $ .24 $ .14.05 - -------------------------------------------------------------------------------- (1) For the three months ended September 30, 2002 this computation excludes common stock equivalent shares related to stock incentive plans of 14 million because inclusion of such shares would be antidilutive. The computation of diluted EPS excludes outstanding stock options to purchase 8875 million and 114118 million shares for the three months ended September 30,March 31, 2004 and 2003, and 2002, respectively, and 111 million and 114 million shares for the nine months ended September 30, 2003 and 2002, respectively, because the exercise prices for those options were greater than the average market price of the common shares, and therefore the effect would be antidilutive. 12.11. Regulatory Requirements CSC is a financial holding company, which is a type of bank holding company subject to supervision and regulation by the Board of Governors of the Federal Reserve System (the Federal Reserve Board) under the Bank Holding Company Act of 1956, as amended (the Act). Under the Act, the Federal Reserve Board has established consolidated capital requirements for bank holding companies. The regulatory capital and ratios of the Company, U.S. Trust, United States Trust Company of New York (U.S. Trust NY), U.S. Trust Company, National Association (U.S. Trust NA), and Schwab Bank are presented in the following table: - -------------------------------------------------------------------------------- 2004 2003 2002 ----------------- ----------------- September 30,--------------- --------------- March 31, Amount Ratio(1) Amount Ratio(1) - -------------------------------------------------------------------------------- Tier 1 Capital: Company $ 3,784 23.6%3,527 19.8% $ 3,574 23.5%3,526 25.4% U.S. Trust $ 647 15.3%666 15.4% $ 618 17.5%604 16.4% U.S. Trust NY $ 361 10.3%357 10.7% $ 381 13.4%356 11.8% U.S. Trust NA(2) $ 262 29.3% $ 229 37.4% Schwab Bank(2)Bank(3) $ 276 60.0%281 28.4% - - Total Capital: Company $ 3,813 23.7%3,556 20.0% $ 3,601 23.7%3,554 25.6% U.S. Trust $ 673 15.9%693 16.0% $ 641 18.2%629 17.1% U.S. Trust NY $ 384 10.9%381 11.4% $ 401 14.1%378 12.5% U.S. Trust NA(2) $ 265 29.6% $ 232 37.9% Schwab Bank(2)Bank(3) $ 276 60.0%281 28.5% - - Tier 1 Leverage: Company $ 3,7843,527 7.9% $ 3,526 9.0% $ 3,574 9.6% U.S. Trust $ 647666 8.0% $ 604 8.8% $ 618 9.5% U.S. Trust NY $ 361 5.9%357 5.6% $ 381 7.3%356 6.4% U.S. Trust NA(2) $ 262 12.3% $ 229 14.5% Schwab Bank(2)Bank(3) $ 276 24.7%281 9.6% - - - -------------------------------------------------------------------------------- (1) Minimum tier 1 capital, total capital, and tier 1 leverage ratios are 4%, 8%, and 3%-5%, respectively, for bank holding companies and banks. Additionally, Schwab Bank is subject to a minimum tier 1 leverage ratio of 8% for its first three years of operations. Well-capitalized tier 1 capital, total capital, and tier 1 leverage ratios are 6%, 10%, and 5%, respectively. Each of CSC's other depository institution subsidiaries exceed the well-capitalized standards set forth by the banking regulatory authorities. (2) During 2003, U.S. Trust consolidated its regional subsidiary banks located outside of New York and New Jersey into U.S. Trust NA, a single nationally-chartered banking entity. Amounts and ratios for March 31, 2003 have been calculated based on this consolidation. (3) Schwab Bank commenced operations in the second quarter of 2003. Therefore, Schwab Bank regulatory capital and ratios are not presented for 2002.March 31, 2003. Based on their respective regulatory capital ratios at September 30,March 31, 2004 and 2003, and 2002, the Company, U.S. Trust, U.S. Trust NY, and U.S. Trust NYNA are considered well capitalized (the highest category). pursuant to Federal Reserve Board guidelines. Additionally, based on its regulatory - 8 - capital ratios at September 30, 2003,March 31, 2004, Schwab Bank is also considered well capitalized. There are no conditions or events that management believes have changed the Company's, U.S. Trust's, U.S. Trust NY's, U.S. Trust NA's, or Schwab Bank's well-capitalized status. In the first quarter of 2003, the Company implemented a value-at-risk (VAR) model to estimate the risks associated with its inventory portfolios. Since VAR is considered to be a - 9 - comprehensive measurement tool for estimating market risk, the Federal Reserve Board requires certain bank holding companies to incorporate VAR in determining their Tier 1 Capital and Total Capital ratios. The implementation of VAR had the effect of increasing both the Company's Tier 1 Capital and Total Capital ratios by .9% at September 30, 2003. Schwab and SCM are subject to the Uniform Net Capital Rule under the Securities Exchange Act of 1934 (the Rule). Schwab and SCM compute net capital under the alternative method permitted by this Rule. This method requires the maintenance of minimum net capital, as defined, of the greater of 2% of aggregate debit balances arising from client transactions or a minimum dollar requirement, which is based on the type of business conducted by the broker-dealer. The minimum dollar requirement for both Schwab and SCM is $1 million. Under the alternative method, a broker-dealer may not repay subordinated borrowings, pay cash dividends, or make any unsecured advances or loans to its parent or employees if such payment would result in net capital of less than 5% of aggregate debit balances or less than 120% of its minimum dollar requirement. At September 30, 2003,March 31, 2004, Schwab's net capital was $1.2 billion (16%(13% of aggregate debit balances), which was $1.1$1.0 billion in excess of its minimum required net capital and $832$738 million in excess of 5% of aggregate debit balances. At September 30, 2003,March 31, 2004, SCM's net capital was $76$65 million, which was $75$64 million in excess of its minimum required net capital. 13.12. Commitments and Contingent Liabilities Guarantees: The Company provides certain indemnifications (i.e., protection against damage or loss) to counterparties in connection with the disposition of certain of its assets. Such indemnifications typically relate to title to the assets transferred, ownership of intellectual property rights (e.g., patents), accuracy of financial statements, compliance with laws and regulations, failure to pay, satisfy or discharge any liability, or to defend claims, as well as errors, omissions, and misrepresentations. These indemnification agreements have various expiration dates and the Company's liability under these agreements is generally limited to certain maximum amounts. The Company, however, remains subject to certain uncapped potential liabilities. Other than the possible uncapped obligations, at September 30, 2003,At March 31, 2004, the Company's maximum potential liability under these indemnification agreements is limited to approximately $100 million. Standby letters of credit (LOCs) are conditional commitments issued by U.S. Trust to guarantee the performance of a client to a third party. At September 30, 2003, U.S. Trust had LOCs outstanding totaling $73 million, which are short-term in nature and generally expire within one year. In accordance with FIN No. 45, the Company recognizes, at the inception of a guarantee, a liability for the estimated fair value of the obligation undertaken in issuing the guarantee. The fair values of the obligations relating to LOCs are estimated based on fees charged to enter into similar agreements, considering the creditworthiness of the counterparties. The fair values of the obligations relating to other guarantees are estimated based on transactions for similar guarantees or expected present value measures. The Company does not believe that any material loss related to indemnification agreements, including the uncapped indemnification obligations, or LOCssuch indemnifications is likely and therefore at September 30, 2003, the liabilities recordedno liability for these indemnifications has been recognized. The Company has clients that sell (i.e., write) listed option contracts that are cleared by various clearing houses. The clearing houses establish margin requirements on these transactions. The Company satisfies the margin requirements by arranging standby letters of credit (LOCs), in favor of the clearing houses, that are guaranteed by multiple banks. At March 31, 2004, the outstanding value of these LOCs totaled $630 million. No funds were drawn under these LOCs at March 31, 2004. The Company also provides guarantees are immaterial.to securities clearing houses and exchanges under their standard membership agreement, which requires members to guarantee the performance of other members. Under the agreement, if another member becomes unable to satisfy its obligations to the clearing houses and exchanges, other members would be required to meet shortfalls. The Company's liability under these arrangements is not quantifiable and may exceed the cash and securities it has posted as collateral. However, the potential requirement for the Company to make payments under these arrangements is remote. Accordingly, no liability has been recognized for these transactions. Legal contingencies: The nature of the Company's business subjects it to claims, lawsuits, regulatory examinations, and other proceedings in the ordinary course of business. The results of these matters cannot be predicted with certainty. There can be no assurance that these matters will not have a material adverse effect on the Company's results of operations in any future period, depending partly on the results for that period, and a substantial judgment could have a material adverse impact on the Company's financial condition, results of operations, and cash flows. However, it is the opinion of management, after consultation with legal counsel, that the ultimate outcome of these existing claims and proceedings will not have a material adverse impact on the financial condition, results of operations, or cash flows of the Company. For further discussion of legal proceedings, see Part II - Other Information, Item 1 - Legal Proceedings. 14.- 9 - 13. Segment Information The Company structures its segments according to its various types of clients and the services provided to those clients. These segments have been aggregated, based on similarities in economic characteristics, types of clients, services provided, distribution channels, and regulatory environment, into four reportable segments - Individual Investor, Institutional Investor, Capital Markets, and U.S. Trust. Financial informationIn the first quarter of 2004, the Company changed its methodology for the Company's reportablecomputation of its segment information. The new methodology utilizes an activity-based costing model to allocate traditional income statement line item expenses (e.g., compensation and benefits, depreciation, and professional services) to the business activities driving segment expenses (e.g., client service, opening new accounts, or business development). Previously-reported segment information has been revised to reflect this new methodology. Previously, except for the U.S. Trust segment, for which expenses were directly incurred, technology, corporate, and general administrative expenses were allocated to the remaining segments is presentedgenerally in the following table.proportion to either their respective revenues or average full-time equivalent employees. The Company periodically reallocates certain revenues and expenses among the segments to align them with the changes in the Company's organizational structure. Previously-reported segment information has been revised to reflect changes during the year in the Company's internal organization. The Company evaluates the performance of its segments based on adjusted operating income before taxes (a non-GAAP income measure), which excludes items such as restructuring charges, acquisition-relatedacquisition- and merger-related charges, impairment charges, discontinued operations, and extraordinary gains.items. Intersegment revenues are not material and are therefore not disclosed. Total revenues, income from continuing operations before taxes on income, and extraordinary gain, and net income are equal to the - 10 - amounts as reported on the Company's Condensed Consolidated Statement of Income. Financial information for the Company's reportable segments is presented in the following table: - -------------------------------------------------------------------------------- Three Nine Months Ended Months Ended September 30, September 30,March 31, 2004 2003 2002 2003 2002 - -------------------------------------------------------------------------------- Revenues: Individual Investor $ 605685 $ 584 $1,699 $1,774522 Institutional Investor 210 211 602 632232 191 Capital Markets 78 65 208 19690 36 U.S. Trust 158 160 460 503181 149 Unallocated 2 2 - -------------------------------------------------------------------------------- Total $1,051 $1,020 $2,969 $3,105$1,190 $ 900 ================================================================================ Adjusted operating income (loss) before taxes: Individual Investor $ 153172 $ 95 $ 293 $ 22941 Institutional Investor 53 37 174 16272 68 Capital Markets (4) (5) (7) 93 (10) U.S. Trust (1) 32 31 82 1116 14 Unallocated (6) (11) - -------------------------------------------------------------------------------- Adjusted operating income before taxes 234 158 542 511247 102 Excluded items (2) (37) (159) (66) (215)- (5) - -------------------------------------------------------------------------------- Income (loss) from continuing operations before taxes on income and extraordinary gain 197 (1) 476 296247 97 Taxes on income (73) - (152) (110) Gain (loss)(86) (23) Loss from discontinued operations, net of tax (3) 3- (3) - (10) Extraordinary gain on sale of corporate trust business, net of tax expense - - - 12 - -------------------------------------------------------------------------------- Net Income (Loss) $ 127161 $ (4) $ 324 $ 18871 ================================================================================ (1) Excludes an extraordinary pre-tax gain of $22 million forIn accordance with the nine months ended September 30, 2002 relating to the sale of U.S. Trust's Corporate Trust business (see note "5 - Sale of Corporate Trust Business"). (2) Includes restructuring charges of $37Company's new cost allocation methodology, amounts include costs ($15 million and $61$12 million (see note "4 - Restructuring") forin the threefirst quarter of 2004 and nine months ended September 30, 2003, respectively. Also includesrespectively) allocated to U.S. Trust. (2) Includes an impairment charge of $5 million related to the Company's investment in its U.K. market-making operation for the ninethree months ended September 30,March 31, 2003 (see note "7"5 - Business AcquisitionAcquisitions and Divestiture"). Includes restructuring charges of $159 million and $188 million for the three and nine months ended September 30, 2002, respectively, and acquisition-related charges of $27 million for the nine months ended September 30, 2002. (3) Represents the impact of the Company's sale of its U.K. brokerage subsidiary, which was previously included in the Individual Investor segment (see note "6"1 - Discontinued Operations"Basis of Presentation"). 15.- 10 - 14. Supplemental Cash Flow Information Certain information affecting the cash flows of the Company is presented in the following table: - -------------------------------------------------------------------------------- NineThree Months Ended September 30,March 31, 2004 2003 2002 - -------------------------------------------------------------------------------- Income taxes paid $ 16728 $ 8112 - -------------------------------------------------------------------------------- Interest paid: Deposits from banking clients $ 24 $ 21 Brokerage client cash balances $ 63 $ 135 Deposits from banking clients 65 6315 24 Long-term debt 33 5112 15 Short-term borrowings 12 193 5 Other 13 52 3 - -------------------------------------------------------------------------------- Total interest paid $ 18656 $ 27368 ================================================================================ Non-cash investing and financing activities: Consolidation of special purpose trust: (1) Building and land - $ 229 - Long-term debtNote payable and other liabilities - $ 228 - Common stock and options issued for purchase of businesses $ 4 $ 4 - -------------------------------------------------------------------------------- (1) Upon adoption of FINFinancial Accounting Standards Board Interpretation No. 46 - Consolidation of Variable Interest Entities, an Interpretation of Accounting Research Bulletin No. 51 - Consolidated Financial Statements, in the first quarter of 2003, the Company consolidated a special purpose trust. See note "2 - New Accounting Standards." 16.15. Subsequent Event U.S. Trust's acquisitionEvents On April 20, 2004, the Board of State Street Corporation's Private Asset Management group closedDirectors increased the quarterly cash dividend from $.014 per share to $.020 per share, payable May 19, 2004 to stockholders of record May 5, 2004. On April 22, 2004, the Company filed a Registration Statement under the Securities Act of 1933 on October 31, 2003.Form S-3 relating to a universal shelf registration for the issuance of up to $1.0 billion aggregate amount of various securities, including common stock, preferred stock, debt securities, and warrants. This Registration Statement was declared effective by the SEC on May 5, 2004. The Company currently intends to use any proceeds from the issuance of these securities for general corporate purposes, including, but not limited to, working capital and possible acquisitions. - 11 - THE CHARLES SCHWAB CORPORATION Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations Description of Business The Company:Overview: After seeing positive returns and strong trading volumes in January, securities market returns softened in February and March in response to mixed economic and geopolitical developments and concerns about rising interest rates. Despite the slowing of client activity as the first quarter progressed, daily average revenue trades for the period were still above the year-ago level by 55%. Other indicators of client re-engagement continued in the first quarter - - net inflows to equity and balanced mutual funds totaled $8.6 billion in the first quarter of 2004, compared to net outflows of $197 million in the first quarter of 2003, and margin loans reached $9.1 billion as of March 31, 2004, up 47% from March 31, 2003. Additionally, assets in client accounts were $996.3 billion at March 31, 2004, an increase of $233.7 billion, or 31%, from a year ago. The Charles Schwab Corporation (CSC) and its subsidiaries (collectively referred to as the Company) provide securities brokerage, banking, and related financial services for 7.67.5 million active client accounts(a). Client assets in these accounts totaled $876.7 billion at September 30, 2003. Charles Schwab & Co., Inc. (Schwab) is a securities broker-dealer with 352339 domestic branch offices in 48 states, as well as a branch in the Commonwealth of Puerto Rico. U.S. Trust Corporation (USTC, and with its subsidiaries collectively referred to as U.S. Trust) is a wealth management firm that through its subsidiaries also provides fiduciary services and private banking services with 3438 offices in 1315 states. Other subsidiaries include Charles Schwab Investment Management, Inc. (CSIM), the investment advisor for Schwab's proprietary mutual funds, Schwab Capital Markets L.P. (SCM), a market maker in Nasdaq, exchange-listed, and other securities providing trade execution services primarily to broker-dealers and institutional clients, CyberTrader, Inc. (CyberTrader), an electronic trading technology and brokerage firm providing services to highly active, online traders, and Charles Schwab Bank, N.A. (Schwab Bank), a retail bank which commenced operations in the second quarter of 2003. The Company provides financial services to individuals, institutional clients, and broker-dealers through four segments - Individual Investor, Institutional Investor, Capital Markets, and U.S. Trust. The Individual Investor segment includes the Company's retail brokerage and banking operations. The Institutional Investor segment provides custodial, trading and support services to independent investment advisors (IAs), serves company 401(k) plan sponsors and third-party administrators, and supports company stock option plans. The Capital Markets segment provides trade execution services in Nasdaq, exchange-listed, and other securities primarily to broker-dealers, including Schwab, and institutional clients. The U.S. Trust segment provides investment, wealth management, custody, fiduciary, and private banking services to individual and institutional clients. Management of the Company focuses on several key financial and non-financial metrics (as shown in the following table) in evaluating the Company's financial position and operating performance: - -------------------------------------------------------------------------------- Three Months Ended March 31, Percent Key Metrics 2004 2003 Change - -------------------------------------------------------------------------------- Client Activity Metrics: Net new client assets (in billions) $ 13.8 $ 14.2 (3%) Client assets (in billions, at quarter end) $996.3 $762.6 31% Daily average revenue trades (in thousands) 178.0 114.6 55% Company Financial Metrics: Revenue growth (decline) from prior year's quarter 32% (14%) After-tax profit margin 13.5% 7.9% Return on stockholders' equity 14% 7% Net income growth (decline) from prior year's quarter 127% (24%) Revenue per average full-time equivalent employee (annualized, in thousands) $ 284 $ 217 31% - -------------------------------------------------------------------------------- Management continues to believe that the key to sustaining and improving the Company's competitive position will be its ability to combine people and technology in ways that are intended to provide investors with the access, information, guidance, advice and control they expect - as well as high-quality service - all at a lower cost than traditional providers of financial services. Business Strategy: The Company's primary strategy is to servemeet the financial services needs of individual investors either directly or indirectly through intermediaries,and independent IAs. To sustain and advance this core franchise, the Company remains focused on improving service for these clients and building stronger relationships with them. The Company provides investors and IAs or corporate retirement plan sponsors. The Company'swith products and services that are designedtailored to meet clients' varying investment and financial needs, including help and advice and access to extensive investment research, news and information. The Company's infrastructure and resources are focused on pursuing six strategic priorities: o providing the(a) support a full spectrum of affluent investors with the advice, relationships,investment styles and choices that support their desired investment outcomes; o delivering the information, technology, service,life stages, and pricing needed to remain a leader(b) utilize its scale in serving active traders; o continuing to provide high-quality service to emerging affluent clients - those with less than $250,000 in assets; o providing individual investing services through employers, including retirementtrading, operations, distribution and option plans as well as personal brokerage accounts; o offering selected banking services and developing investment products that give clients greater control and understanding of their finances; and o retaining a strong capital markets business to address investors' financial product and trade execution needs.marketing. For further discussion of the Company's business strategy, see "Management's Discussion and Analysis of - ---------- (a) Accounts with balances or activity within the preceding eight months. - 12 - Results of Operations and Financial Condition - Description of Business - Business Strategy" in the Company's 20022003 Annual Report to Stockholders, which is filed as Exhibit 13.1 to the Company's Form 10-K for the year ended December 31, 2002.2003. See also Item 1 - Business - Narrative Description of Business - "Products, Services, and Advice Offerings"Business Strategy in the Company's Form 10-K for the year ended December 31, 2002.2003. Significant recent developments relating to certain of these strategic priorities, as well as other significant developments, follow: Services for Affluent Investors: The Company's full-service advice and relationship service offering includes Schwab Advisor Network(R), Schwab Private Client(TM), and Schwab Equity Ratings(TM). The Schwab Advisor Network is a referral program that provides investors who want the assistance of an independent professional with access to approximately 330 participating IAs. Schwab Private Client is a fee-based service designed to help clients who want access to an ongoing, face-to-face advice relationship with a designated Schwab consultant while retaining day-to-day responsibility for their investment decisions. Schwab Equity Ratings provide clients with an objective stock rating system - -------- (a) Accounts with balances or activity within the preceding eight months. Reflects the removal of 192,000 accounts in the second quarter of 2003 related to the Company's withdrawal from the Employee Stock Purchase Plan business and the transfer of those accounts to other providers. - 12 - on more than 3,000 stocks, assigning each equity a single grade: A, B, C, D, or F. For investors enrolled in Schwab Private Client,three main avenues for growth include: Service/Offer Expansion: In February 2004, the Company introduced the Schwab Personal Portfolio Dividend Equity(TM) account,Choice(TM), its suite of investing and advice services for individual investors. Schwab Personal Choice consists of eight different offers that range from low-priced, technology-based active trading to highly customized wealth management delivered by IAs, with a managed account that invests primarilyrange of self-directed and advised investing services in dividend-paying stocks that have been rated A or B bybetween. In combination with services from U.S. Trust and CyberTrader, Schwab Equity Ratings. SchwabPersonal Choice is focused on enhancingdesigned to give investors control over the support services it offers to IAs. IAs provide customizedlevel of trading technology, service and personalizedadvice they utilize, the level of professional involvement in their portfolio management they receive, and financial planning serviceshow they pay for those services. In addition, Schwab Personal Choice is designed so that clients are guided to investors who prefer to delegateappropriate service solutions based primarily on their financial management responsibilities to an independent professional. Duringneeds and preferences, rather than portfolio size or trading frequency. Product Expansion: The Schwab and AXA Rosenberg Fund adoption was completed in the thirdfirst quarter of 2003,2004, formalizing the introduction of the new Laudus Group(TM) of 11 mutual funds. In addition to providing clients with more choice, this adoption provides the Company sponsoredwith a seriesdistribution presence on over 100 third-party mutual fund and 401(k) platforms. Business Diversification: In the first quarter of 13 Institutional Workshops across the country. These workshops provided over 800 IA back office staff with training and suggestions designed to improve operating efficiency as part of our overall effort to help IAs focus on growing their practices. In addition, The Schwab Fund for Charitable Giving(R) introduced Charitable Asset Management, a service which enables IAs working with our Services for Investment Managers group or U.S. Trust to manage the donated assets in client Charitable Gift Accounts of $500,000 or more in a flexible, personalized manner. In June 2003,2004, the Company announced that U.S. Trust agreed to acquire State Street Corporation's Private Asset Management group (PAM)completed its acquisition of SoundView Technology Group, Inc. (SoundView), a providerresearch-driven securities firm providing institutional investors with fundamental research on companies in selected growth-related industries, for approximately $340 million, or $289 million net of wealth management services to clients in the New England area, for $365 million to be paid inSoundView's cash subject to certain possible adjustments. This transaction is intended to provide U.S. Trust with an immediate presence in an important wealth market, as well as enable the Company to add a full array of private banking capabilities to complement the investment management and fiduciary services already provided by PAM. See note "16 - Subsequent Event" in the Notes to Condensed Consolidated Financial Statements for further discussion on this acquisition. Services for Active Traders: In the third quarter of 2003, the Company announced a price reduction for those clients who trade more than 30 times a quarter - commissions were lowered to $14.95, or $.01 per share for trades over 1,000 shares with a $14.95 minimum.cash equivalents acquired. Additionally, the Company introducedrecorded securities owned of $93 million related to this acquisition. As a result of a preliminary purchase price allocation, the Profit Taking Strategies online seminar, which covers strategies for settingCompany recorded goodwill of $195 million and adheringintangible assets of $21 million related to price targets.this acquisition. The Company also commenced abegan the process of leveraging its new service that enables CyberTrader(R) clients toplatform's combination of trade E-mini S&P 500(R)execution and Nasdaq 100 stock index futures contracts. Corporate Services: In the third quarter of 2003, the Company launched a new service for participants in bundled 401(k) plans serviced by Schwab. Participants in these plans now have either online, telephonic, or in-person access to customized advice provided by a third party, including specific recommendations about savings rates and the core investment fund choices available in a given retirement plan. Participants also have the option of automatic account rebalancing. Banking and Other Financial Products: Schwab Bank received final regulatory approvals and commenced operations as a retail bank in the second quarter of 2003. Schwab Bank is focused on providing mortgage, home equity line of credit, and deposit services to Schwab's existing clients, as well as newfundamental research capabilities into stronger relationships with institutional clients. Schwab Bank offers its products through a variety of channels, including its main office in Reno, Nevada, as well as telephone and online channels. During the third quarter of 2003, Schwab Bank originated $1.1 billion in first mortgages and outstanding home equity lines of credit totaled $101 million at quarter end. In addition, Schwab Bank's loan commitments at September 30, 2003 included approximately $350 million in first mortgages and approximately $450 million in new home equity lines of credit. Currently, substantially all fixed-rate first mortgage loans originated by Schwab Bank are intended for sale, and are classified as held for sale on the Company's Condensed Consolidated Balance Sheet. Schwab Bank had total assets of $1.6 billion and deposits from banking clients of $1.2 billion at September 30, 2003. Capital Markets: In the third quarter of 2003, the Company increased its institutional equities trading capabilities by adding 2 more professionals to lead its sales function for exchange-listed securities and a new Chicago office. Revenues from institutional equities trading were $91 million in the first nine months of 2003, up 78% from the first nine months of 2002. Institutional equities trading is an integral part of the Schwab Liquidity Network(TM), a market-making system that pools the orders of the Company's individual investor client base with those of hundreds of broker-dealers and institutional investment firms in a manner designed to offer greater opportunities for the best possible price on most stock trades. The Schwab Liquidity Network traded over 11,000 securities at September 30, 2003, up from about 5,000 securities at its launch in February 2003. Other SignificantRegulatory Developments: The Company introduced the Schwab Dividend Equity Fund(TM), a mutual fund designed to offer clients current income and capital appreciation by primarily investing in dividend-paying stocks that havehas been rated A or B by Schwab Equity Ratings. This fund, which recognizes the importance of recent changes in dividend taxation, is the fourth member of the SchwabFunds Family(R) that utilizes Schwab Equity Ratings to help guide stock selection. Regulatory Developments: As with other major mutual fund companies in the United States and broker-dealers that - 13 - distribute mutual fund shares, affiliates of the Company are responding to inquiries and subpoenas from federal and state regulators as part of an industry-wide review ofauthorities relating to mutual fund trading, distribution, and servicing practices. These inquiries include examinations by the Securitiesat or through Company affiliates, and Exchange Commission of affiliates of CSC and USTC, and subpoenas issued to affiliates of USTC by the New York State Attorney General. The Company is cooperating with regulators and ishas been conducting its own review of fund trading, distribution and servicing practices at or through Company affiliates. Among other things, the Company is investigatingsuch processes. As disclosed previously, with respect to U.S. Trust, these investigations have been focusing on circumstances in which a small number of parties were permitted to engage in short-term trading of certain Excelsior(R) Funds. The short-term trading activities permitted under these arrangements were terminated when U.S. Trust's Excelsior(R) Funds;Trust strengthened its policies and a limited numberprocedures in July 2003. U.S. Trust is assessing the impact of instances atthis short-term trading activity on the Excelsior Funds, and has committed to taking remedial action as appropriate. At Schwab, in which fund orders maythese investigations have been enteredfocusing on a small percentage of trades through Schwab's Mutual Fund MarketPlace(R) service that were received from the client prior to market close, but were modified shortly after market close, in each case after employees contacted the client when the trades as originally submitted were rejected by Schwab's computer systems during processing. To date, the Company's internal review has found no evidence of any intention on the part of Schwab employees to circumvent rules or processed afterpolicies, no evidence of arrangements with Schwab clients to permit late trading or market timing through the 4:00 p.m. E.S.T. closing time in a manner contraryMutual Fund MarketPlace, and no evidence of trading activity by clients or employees to Schwab policies. The Company's investigation is ongoing andtake advantage of post-market close information. Although the Company is takingunable to predict the ultimate outcome of these matters, any enforcement actions instituted as a result of the investigations may subject the Company to fines, penalties or other administrative remedies. The Company is cooperating with regulators, and has taken steps to ensure compliance withenhance its existing policies onand procedures to further discourage, detect, and prevent market timing and late trading. In addition, various securities regulators are considering new regulations concerning mutual fund distributionLawsuits have been filed against the Company and servicing, someU.S. Trust and affiliates alleging breaches of which, if adopted, could have a negative impact on mutual fund investing generally, including investments through mutual fund supermarkets such as the Company's Mutual Fund Marketplace(R) service. The Company is currently unableduties and violations of law with respect to predict whether any such regulations will be adopted or the final form of any potential new regulations.these matters. See Part II - Other Information, Item 1 - Legal Proceedings. Risk Management For discussion on the Company's principal risks and some of the policies and procedures for risk identification, assessment, and mitigation, see "Management's Discussion and Analysis of Results of Operations and Financial Condition - Risk Management" in the Company's 20022003 Annual Report to Stockholders, which is filed as Exhibit 13.1 to the Company's Form 10-K for the year ended December 31, 2002.2003. See Liquidity and Capital Resources of this report for a discussion on liquidity risk; and see Item 3 - Quantitative and Qualitative Disclosures About Market Risk for additional information relating to market risk. The Company expects to continue to evaluate and consider potential strategic transactions, including business combinations, acquisitions and dispositions of businesses, services, and other assets. At any given time, the Company may be engaged in discussions or negotiations with respect to one or more of such transactions. Any such transaction could have a material impact on the Company's financial position, results of operations, earnings per share (EPS), or cash flows. There is no assurance that any such discussions or negotiations will result in the consummation of any transaction. In addition, the process of integrating any acquisition may create unforeseen operating difficulties, expenditures, and other risks. Given the nature of the Company's revenues, expenses, and risk profile, the Company's earnings and CSC's - 13 - common stock price have been and may continue to be subject to significant volatility from period to period. The Company's results for any interim period are not necessarily indicative of results for a full year or any other interim period. Risk is inherent in the Company's business. Consequently, despite the Company's attempts to identify areas of risk, oversee operational areas involving risk, and implement policies and procedures designed to mitigate risk, there can be no assurance that the Company will not suffer unexpected losses due to operating or other risks. Forward-Looking Statements This Quarterly Report on Form 10-Q contains "forward-looking statements" within the meaning of Section 27A of the Securities Act, and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements are identified by words such as "believe," "anticipate," "expect," "intend," "plan," "will," "may," and other similar expressions. In addition, any statements that refer to expectations, projections or other characterizations of future events or circumstances are forward-looking statements. These forward-looking statements, which reflect management's beliefs, objectives, and expectations as of the date hereof, are necessarily estimates based on the best judgment of the Company's senior management. These statements relate to, among other things, the Company's ability to achievepursue its strategic prioritiesbusiness strategy and the Company's ability to sustain and improve its competitive position (see Description of Business - Business Strategy),; the impactoutcome of potential new regulations concerning mutual fund distribution and servicingpending regulatory investigations (see Description of Business - Business Strategy - - Regulatory Developments), the potential impact of future strategic transactions (see Risk Management), the impact of expense reduction measures on the Company's results of operations (see Financial Overview),; sources of liquidity and capital (see Liquidity and Capital Resources - Liquidity and - Commitments),; the Company's cash position and cash flows and capital expenditures (see Liquidity and Capital Resources - Cash and Capital Resources), the impact of the Company's trading risk as estimated by a value-at-risk measurement methodology (see Item 3 - Quantitative and Qualitative Disclosures About Market Risk - Financial Instruments Held For Trading Purposes),; net interest expense under interest rate swaps and the change in designation of certain interest rate swaps (see Item 3 - Quantitative and Qualitative Disclosures About Market Risk - Financial Instruments Held For Purposes Other Than Trading - Interest Rate Swaps),; and contingent liabilities (see Part II - Other Information, Item 1 - Legal Proceedings). Achievement of the expressed beliefs, objectives, and expectations described in these statements is subject to certain risks and uncertainties that could cause actual results - 14 - to differ materially from the expressed beliefs, objectives, and expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this Form 10-Q or, in the case of documents incorporated by reference, as of the date of those documents. Important factors that may cause such differences are noted in this interim report and include, but are not limited to: the Company's success in building fee-based relationships with its clients; the effect of client trading patterns on Company revenues and earnings; changes in revenues and profit margin due to cyclical securities markets and fluctuations in interest rates; the level and continuing volatility of equity prices; a significant downturn in the securities markets over a short period of time or a sustained decline in securities prices, trading volumes, and investor confidence; geopolitical developments affecting the securities markets, the economy, and investor sentiment; the size and number of the Company's insurance claims; and a significant decline in the real estate market, including the Company's ability to sublease certain properties. Other more general factors that may cause such differences include, but are not limited to: the Company's inability to attract and retain key personnel; the timing and impact of changes in the Company's level of investments in personnel, technology, or advertising; changes in technology; computer system failures and security breaches; evolving legislation, regulation and changing industry practices adversely affecting the Company; adverse results of litigation or regulatory matters; the inability to obtain external financing at acceptable rates; the effects of competitors' pricing, product and service decisions; and intensified industry competition and consolidation. Critical Accounting Policies Certain of the Company's accounting policies that involve a higher degree of judgment and complexity are discussed in "Management's Discussion and Analysis of Results of Operations and Financial Condition - Critical Accounting Policies" in the Company's 20022003 Annual Report to Stockholders, which is filed as Exhibit 13.1 to the Company's Form 10-K for the year ended December 31, 2002.2003. There have been no material changes to these critical accounting policies during the first nine monthsquarter of 2003.2004. - 14 - Three Months Ended September 30, 2003March 31, 2004 Compared To Three Months Ended September 30, 2002March 31, 2003 All references to EPSearnings per share (EPS) information in this report reflect diluted earnings per share unless otherwise noted. FINANCIAL OVERVIEW Total revenues for the first quarter of 2004 were $1.2 billion, up $290 million, or 32%, from the first quarter of 2003. The Company's financial performance in the third quarter of 2003 reflects continued improvement in the market environment, which led to higher levels of client asset valuations and trading activity. The Company's trading revenues increased 4% from the third quarter of 2002, primarily due to higher client trading activity, partially offset by lower average revenue per trade (reflected in commission revenues). Non-tradingnon-trading revenues, which include asset management and administration fees, interest revenue, net of interest expense (referred to as net interest revenue), and other revenues, increased 3%19% in the thirdfirst quarter of 20032004 compared to the year-ago level. The increase in non-trading revenues was primarilylargely due to an 8% increaseincreases in asset management and administration fees, partially offset by an 11% decrease inresulting primarily from higher levels of client assets and higher asset-based fees from certain client relationships, and net interest revenue.revenue, resulting primarily from higher levels of interest-earning assets. The increase in asset managementCompany's trading revenues, which include commissions and administration fees wasprincipal transaction revenues, increased 62% from the first quarter of 2003, primarily due to increases in average assets in and service fees earned on Schwab's Mutual Fund OneSource(R) service, as well as higher account fees. The decrease in net interest revenues was primarily due to lower rates received on and lower levels of margin loans to clients.client trading activity. Total expenses excluding interest during the thirdfirst quarter of 20032004 were $854$943 million, down 16%up 17% from the thirdfirst quarter of 2002.2003. This decreaseincrease was primarily due to lower restructuring chargeshigher compensation and decreases in almost allbenefits expense categories as a result of higher levels of incentive compensation and discretionary bonuses to employees and the restoration of the Company's continued expense reduction measures. On January 31, 2003, the Company sold its United Kingdom (U.K.) brokerage subsidiary, Charles Schwab Europe (CSE), to Barclays PLC (Barclays). The results of CSE's operations have been summarized401(k) employee contribution match, as gain or loss from discontinued operations, net of tax, on the Condensed Consolidated Statement of Income. The reported gain was $3 million for the third quarter of 2003, primarily due to changeswell as increases in estimates of costs related to this sale, compared to a loss of $3 million for the third quarter of 2002. The Company's consolidated prior period revenues, expenses,professional services and taxes on income have been adjusted to reflect this presentation. For further information, see note "6 - Discontinued Operations" in the Notes to Condensed Consolidated Financial Statements.advertising and market development expense. Income from continuing operations before taxes on income and extraordinary gain was $197$247 million for the thirdfirst quarter of 2003, compared to a $1 million loss2004, up 155% from continuing operations before taxes and extraordinary gain in the thirdfirst quarter of 2002.2003. This increase was primarily due to the combination of factors discussed separately above - lower restructuring chargeshigher revenues, partially offset by increases in compensation and declines in almost allbenefits expense, categories, as well as higher revenues.professional services, and advertising and market development expense. Net income for the thirdfirst quarter of 20032004 was $127$161 million, or $.09$.12 per share, compared to a net loss of $4 million forup 127% from the thirdfirst quarter of 2002.2003. The change from a net loss toincrease in net income was primarily due to higher income from continuing operations before taxes on income and extraordinary gain as discussed above. The Company's after-tax profit margin for the thirdfirst quarter of 20032004 was 12.1%13.5%, up from (.4%)7.9% for the thirdfirst quarter of 2002.2003. The annualized return on - 15 - stockholders' equity for the thirdfirst quarter of 20032004 was 12%14%, up from 0%7% for the thirdfirst quarter of 2002. In the third quarter of 2003, net income of $127 million included the following items which in total had the effect of decreasing after-tax income by $20 million: $23 million of restructuring charges and a $3 million gain from discontinued operations. In the third quarter of 2002, net loss of $4 million included the following items which in total had the effect of decreasing after-tax income by $103 million: $100 million of restructuring charges and a $3 million loss from discontinued operations.2003. Segment Information: In evaluating the Company's financial performance, of the Company's segments, management uses adjusted operating income, a non-generally accepted accounting principles (non-GAAP) income measure which excludes the items described in the precedingfollowing paragraph. Management believes that adjusted operating income is a useful indicator of the ongoing financial performance of the Company's segments, and a tool that can provide meaningful insight into financial performance without the effects of certain material items that are not expected to be an ongoing part of operations.operations (e.g., extraordinary items, non-operating revenues, restructuring charges, impairment charges, acquisition- and merger-related charges, and discontinued operations). Net income and adjusted operating income were the same for the first quarter of 2004. In the first quarter of 2003, net income of $71 million included the following items which in total had the effect of increasing after-tax income by $8 million: a $5 million investment write-down related to the Company's United Kingdom (U.K.) market-making operation, a $3 million loss from discontinued operations, and a $16 million tax benefit associated with the Company's sale of its U.K. market-making operation. As detailed in note "14"13 - Segment Information" in the Notes to Condensed Consolidated Financial Statements, adjusted operating income before taxes was $234$247 million for the thirdfirst quarter of 2003,2004, up $76$145 million, or 48%142%, from the thirdfirst quarter of 20022003 primarily due to increases of $58$131 million, or 61%320%, in the Individual Investor segment, and $16$4 million, or 43%6%, in the Institutional Investor segment, and $13 million, in the Capital Markets segment. These increases were partially offset by a decrease of $8 million, or 57%, in the U.S. Trust segment. The increaseincreases in the Individual and Institutional Investor segment wassegments were primarily due to lower expenses as a result of the Company's expense reduction measures and higher revenues resulting from increased client trading activity.activity and levels of client assets. The increase in the Institutional InvestorCapital Markets segment was primarily due to lower expenses as a result ofhigher revenues resulting from increased trading volume. The decrease in the Company's expense reduction measures. Restructuring: In 2001, the Company initiated a restructuring plan to reduce operating expensesU.S. Trust segment was due to economic uncertaintiesexpense growth outpacing revenue growth primarily related to higher compensation-related expense and difficult market conditions.the integration of State Street Corporation's Private Asset Management group (PAM) acquisition. Restructuring: The restructuring plan was completed inCompany's 2003, 2002, and 2001 restructuring initiatives included a workforce reduction, a reductionreductions, reductions in operating facilities, and the removal of certain systems hardware, software, and equipment from service. Included in these initiatives were costs associated withservice, and the withdrawal from certain international operations. In the third quarter of 2002, the Company commenced additional restructuring initiatives due to continued difficult market conditions. These initiativesThere were intended to reduce operating expenses and adjust the Company's organizational structure to improve productivity, enhance efficiency, and increase profitability. These restructuring initiatives were substantially completed in 2002 and primarily included further reductions in the Company's workforce and facilities. In the third quarter of 2003, the Company commenced additional restructuring initiatives to further adjust the Company's workforce and facilities in response to the market environment and the 2002 restructuring initiatives, which resulted in the centralization of several support functions. These initiatives include mandatory staff reductions of approximately 265 employees and the consolidation of certain facilities. Although the workforce and facilities decisions were made and communicated in the third quarter, the accounting treatment of the related expense spans both the third and fourth quarters of 2003. The Company recorded pre-tax restructuring charges of $31 million in the third quarter of 2003, primarily reflecting severance costs for approximately 175 employees and the consolidation of certain facilities, including 20 Schwab domestic branch offices. The Company expects to recognize pre-taxno restructuring charges in the fourth quarter of 2003 of approximately $20 million, reflecting severance costs for the approximately 90 remaining employees who were notified in the third quarter and the consolidation of certain facilities, including 13 additional Schwab domestic branch offices. The Company expects that selective hiring in certain areas will offset someeither of the mandatory staff reductions. The actual costsfirst quarters of these restructuring initiatives could differ from the estimated costs, depending primarily on the Company's ability to sublease properties. The Company estimates that its 2003 restructuring initiatives will reduce pre-tax operating expenses for full-year 2004 by approximately $40 million compared to annualized third quarter of 2003 operating expenses. The Company expects, however, that these reductions will be substantially offset by reinvestment in other areas of the Company. The Company recorded total pre-tax restructuring charges of $37 million in the third quarter ofor 2003. These charges include amounts related to the 2003 restructuring initiatives, as well as charges primarily due to changes in estimates of sublease income associated with previously announced efforts to sublease excess facilities. The Company recorded total pre-tax restructuring charges of $159 million in the third quarter of 2002, all of which related to its 2001 and 2002 restructuring initiatives. As of September 30, 2003, the remaining facilities restructuring reserve of $215 million related to the Company's restructuring initiatives is net of estimated future sublease income of approximately $320 million. This estimated future sublease income amount is determined based upon a number of factors, including current and expected commercial real estate lease rates in the respective properties' real estate markets, and estimated vacancy periods prior to execution of tenant subleases. At September 30, 2003, approximately 45% of the total square footage targeted for sublease under the restructuring initiatives has been subleased, up from approximately 25% at December 31, 2002. - 16 - For further information on the Company's restructuring initiatives, see note "4 - Restructuring" in the Notes to Condensed Consolidated Financial Statements. REVENUES Revenues increased by $31 million, or 3%Discontinued Operations: On January 31, 2003, the Company sold its U.K. brokerage subsidiary, Charles Schwab Europe (CSE), to $1.1 billion inBarclays PLC. The results of CSE's operations have been summarized as loss from - 15 - discontinued operations, net of tax, on the third quarterCondensed Consolidated Statement of 2003 compared to the third quarter of 2002, primarily due to a $36 million,Income. REVENUES The Company categorizes its revenues as either non-trading or 8%, increase in asset management and administration fees and a $15 million, or 5%, increase in commission revenues, partially offset by a $23 million, or 11%, decrease in net interest revenue. The Company's non-trading revenues represented 65% of total revenues for each of the third quarters of 2003 and 2002 astrading. As shown in the following table:table (in millions), non-trading, trading, and total revenues in the first quarter of 2004 all increased from the first quarter of 2003. - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, Percent Composition of Revenues 2004 2003 2002Change - -------------------------------------------------------------------------------- Non-trading revenues: Asset management and administration fees 44% 42%$ 505 $ 428 18% Net interest revenue 17210 175 20 Other 4 333 24 38 - -------------------------------------------------------------------------------- Total non-trading revenues 65 65748 627 19 - -------------------------------------------------------------------------------- Trading revenues: Commissions 30 30390 240 63 Principal transactions 5 552 33 58 - -------------------------------------------------------------------------------- Total trading revenues 35 35442 273 62 - -------------------------------------------------------------------------------- Total 100% 100%$1,190 $ 900 32% ================================================================================ Percentage of total revenues: Non-trading revenues 63% 70% Trading revenues 37% 30% - -------------------------------------------------------------------------------- While the Individual Investor and Institutional Investor segments generate both tradingnon-trading and non-tradingtrading revenues, the Capital Markets segment generates primarily trading revenues and the U.S. Trust segment generates primarily non-trading revenues. Revenues by segment are as shown in the following table (in millions): - -------------------------------------------------------------------------------- Three Months Ended March 31, Percent Revenues by Segment 2004 2003 Change - -------------------------------------------------------------------------------- Individual Investor $ 685 $ 522 31% Institutional Investor 232 191 21 Capital Markets 90 36 150 U.S. Trust 181 149 21 Unallocated 2 2 - - -------------------------------------------------------------------------------- Total revenues $1,190 $ 900 32% ================================================================================ The $31 millionincreases in revenues in the Individual and Institutional Investor segments from the first quarter of 2003 were primarily due to higher trading volume and levels of client assets. The increase in revenues fromin the third quarter of 2002Capital Markets segment was primarily due to increases in revenues of $21 million, or 4%,higher trading volume. The increase in the Individual InvestorU.S. Trust segment was primarily due to the acquisition of PAM and $13 million, or 20%, in the Capital Markets segment.higher levels of client assets. See note "14"13 - Segment Information" in the Notes to Condensed Consolidated Financial Statements for financial information by segment. Asset Management and Administration Fees Asset management and administration fees, as shown in the table below (in millions), include mutual fund service fees, as well as fees for other asset-based financial services provided to individual and institutional clients. The Company earns mutual fund service fees for recordkeeping and shareholder services provided to third-party funds, and for transfer agent services, shareholder services, administration, and investment management provided to its proprietary funds. These fees are based upon the daily balances of client assets invested in third-party funds and upon the average daily net assets of the Company's proprietary funds. Mutual fund service fees are earned through the Individual Investor, Institutional Investor, and U.S. Trust segments. The Company also earns asset management and administration fees for financial services, including investment management and consulting, trust and fiduciary services, custody services, financial and estate planning, and private banking services, provided to individual and institutional clients. These fees are primarily based on the value and composition of assets under management and are earned through the U.S. Trust, Individual Investor, and Institutional Investor segments. Asset management and administration fees were $467 million for the third quarter of 2003, up $36 million from the third quarter of 2002, as shown in the following table (in millions): - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, Percent Asset Management and Administration Fees 2004 2003 2002 Change - -------------------------------------------------------------------------------- Mutual fund service fees: Proprietary funds (SchwabFunds(R), Excelsior(R), and other) $223 $218 2%$ 213 $ 217 (2%) Mutual Fund OneSource(R) 76 61 2592 59 56 Other 1314 10 3040 Asset management and related services 155186 142 931 - -------------------------------------------------------------------------------- Total $467 $431 8%$ 505 $ 428 18% ================================================================================ The increase in asset management and administration fees from the first quarter of 2003 was primarily due to higher asset-based fees from certain client relationships and higher levels of client assets, as well as increases in average assets in and service fees earned on SchwabsSchwab's Mutual Fund OneSource service, and higher asset-based fees from certain client relationships. Assets in client accounts were $876.7 billion at September 30, 2003, an increase of $149.9 billion, or 21%, from a year ago as shown in the following table. This increase from a year ago included net new client assets of $41.4 billion and net market gains of $108.5 billion related to client accounts. - 17 - - -------------------------------------------------------------------------------- Change in Client Assets and Accounts (In billions, at quarter end, September 30, Percent except as noted) 2003 2002 Change - -------------------------------------------------------------------------------- Assets in client accounts Schwab One(R), other cash equivalents and deposits from banking clients $ 31.8 $ 29.0 10% Proprietary funds (SchwabFunds(R), Excelsior(R) and other): Money market funds 124.4 129.2 (4) Equity and bond funds 30.7 26.8 15 - -------------------------------------------------------------------------------- Total proprietary funds 155.1 156.0 (1) - -------------------------------------------------------------------------------- Mutual Fund Marketplace(R) (1): Mutual Fund OneSource(R) 90.1 70.0 29 Mutual fund clearing services 28.4 19.8 43 All other 88.3 68.5 29 - -------------------------------------------------------------------------------- Total Mutual Fund Marketplace 206.8 158.3 31 - -------------------------------------------------------------------------------- Total mutual fund assets 361.9 314.3 15 - -------------------------------------------------------------------------------- Equity and other securities (1) 355.9 272.9 30 Fixed income securities (2) 134.6 117.5 15 Margin loans outstanding (7.5) (6.9) 9 - -------------------------------------------------------------------------------- Total client assets $876.7 $726.8 21% ================================================================================ Net change in assets in client accounts (for the quarter ended) Net new client assets $ 10.6 $ 10.6 Net market gains (losses) 21.4 (80.8) - --------------------------------------------------------------------- Net growth (decline) $ 32.0 $(70.2) ===================================================================== New client accounts (in thousands, for the quarter ended) 123.9 159.6 (22%) Active client accounts (in millions) (3) 7.6 8.0 (5%) - -------------------------------------------------------------------------------- Active online Schwab client accounts (in millions) (4) 4.0 4.2 (5%) Online Schwab client assets $341.5 $279.1 22% - -------------------------------------------------------------------------------- (1) Excludes all proprietary money market, equity, and bond funds. (2) Includes $23.8 billion and $15.1 billion at September 30, 2003 and 2002, respectively, of certain other securities serviced by Schwab's fixed income division, including exchange-traded unit investment trusts, real estate investment trusts, and corporate debt. (3) Active client accounts are defined as accounts with balances or activity within the preceding eight months. Reflects the removal of 192,000 accounts in the second quarter of 2003 related to the Company's withdrawal from the Employee Stock Purchase Plan business and the transfer of those accounts to other providers. (4) Active online accounts are defined as all active individual and U.S. dollar-based international accounts within a household that has had at least one online session within the past twelve months. Excludes independent investment advisor accounts and U.S. Trust accounts.service. Commissions The Company earns commission revenues, by executing client trades primarily through the Individual Investor and Institutional Investor segments, as well as the Capital Markets segment. These revenues are affected by the number of client accounts that trade, the average number of revenue-generating trades per account, and the average revenue earned per revenue trade. As shown in the following table (in millions), commission revenues for the Company were $320 million for the third quarter of 2003, up $15 million, or 5%, from the third quarter of 2002. This increase was primarily due to higher daily average trades, partially offset by lower average revenue per revenue trade.executing client trades. - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, Percent Commissions 2004 2003 2002 Change - -------------------------------------------------------------------------------- Equity and other securities $ 267326 $ 254 5%193 69% Mutual funds 35 26 35 Options 29 30 (3) Options 24 21 1438 - -------------------------------------------------------------------------------- Total $ 320390 $ 305 5%240 63% ================================================================================ TotalThe increase in commission revenues from the first quarter of 2003 was primarily due to higher daily average trades. Commission revenues include $17$53 million in the thirdfirst quarter of 20032004 and $20 million in the thirdfirst quarter of 20022003 related to Schwab's institutional trading business. Additionally, commission revenues include $18 million in the first quarter of 2004 and $17 million in the first quarter of 2003 related to certain securities serviced by Schwab's fixed income division, including exchange-traded unit investment trusts, real estate investment trusts, and corporate debt. Schwab's fixed income division also generates principal transaction revenues. Additionally, commission revenues include $29 million in the third quarter of 2003 and $15 million in the third quarter of 2002 related to Schwab's institutional trading business. Schwab's institutional trading business also generates principal transaction revenues, as well as other revenues. - 1816 - The Company's client trading activity is shown in the following table (in thousands): - -------------------------------------------------------------------------------- Three Months Ended September 30, Percent Daily Average Trades (1) 2003 2002 Change - -------------------------------------------------------------------------------- Revenue Trades (2) Online 125.9 107.3 17% TeleBroker(R) and Schwab by Phone(TM) 4.8 5.4 (11) Regional client telephone service centers, branch offices, and other 14.4 16.4 (12) - -------------------------------------------------------------------------------- Total 145.1 129.1 12% ================================================================================ Mutual Fund OneSource(R) and Other Asset-Based Trades Online 52.6 47.9 10% TeleBroker and Schwab by Phone .4 .3 33 Regional client telephone service centers, branch offices, and other 5.0 8.3 (40) - -------------------------------------------------------------------------------- Total 58.0 56.5 3% ================================================================================ Total Daily Average Trades Online 178.5 155.2 15% TeleBroker and Schwab by Phone 5.2 5.7 (9) Regional client telephone service centers, branch offices, and other 19.4 24.7 (21) - -------------------------------------------------------------------------------- Total 203.1 185.6 9% ================================================================================ (1) Effective in the third quarter of 2003, the Company considers reduced exchange trading sessions as half days in calculating daily average trades. (2) Includes all client trades (both individuals and institutions) that generate either commission revenue or revenue from principal markups (i.e., fixed income). As shown in the following table, the total number of clientdaily average revenue trades executed by the Company has increased 12% as the trading activity per account that traded has increased, slightly offset by decreases55% in the numberfirst quarter of client accounts that traded during the quarter and the number of trading days.2004. - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, Percent Trading Activity 2004 2003 2002 Change - -------------------------------------------------------------------------------- TotalDaily average revenue trades (in thousands) (1) 9,215 8,263 12%178.0 114.6 55% Accounts that traded during the quarter (in thousands) 1,267 1,284 (1)1,459 1,108 32 Average revenue trades per account that traded 7.3 6.4 147.6 6.3 21 Trading frequency proxy (2) 3.8 3.9 (3)4.1 3.5 17 Number of trading days (3) 63.5 64.0 (1)62.0 61.0 2 Average revenue earned per revenue trade $36.96 $39.71 (7)$37.59 $37.30 1 Online trades as a percentage of total trades 89% 85% - -------------------------------------------------------------------------------- (1) Includes all client trades (both individuals and institutions) that generate either commission revenue or revenue from principal markups (i.e., fixed income). (2) Represents annualized revenue trades per $100,000 in total client assets. (3) Effective in the third quarter of 2003, the Company considers reduced exchange trading sessions as half days. The Company continually monitors its pricing in relation to competitors and periodically adjusts prices to enhance its competitive position, as well as to attract and retain clients. Competitive pricing actions have escalated recently, and the Company is actively evaluating changes to the commission rates and fee structures for certain clients. Net Interest Revenue Net interest revenue, as shown in the following table (in millions), is the difference between interest earned on certain assets (mainly margin loans to clients, investments of segregated client cash balances, loans to banking clients, and securities available for sale) and interest paid on supporting liabilities (mainly deposits from banking clients and brokerage client cash balances and deposits from banking clients)balances). Net interest revenue is affected by changes in the volume and mix of these assets and liabilities, as well as by fluctuations in interest rates and hedging strategies. Substantially all of the Company's net interest revenue is earned through the Individual Investor, Institutional Investor, and U.S. Trust segments. - 19 - Net interest revenue was $181 million for the third quarter of 2003, down $23 million, or 11%, from the third quarter of 2002 as shown in the following table (in millions): - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, Percent 2004 2003 2002 Change - -------------------------------------------------------------------------------- Interest RevenueRevenue: Margin loans to clients $ 86104 $ 107 (20%)82 27% Investments, client-related 67 87 (23)62 75 (17) Loans to banking clients 57 59 (3)61 56 9 Securities available for sale 17 20 (15)30 16 88 Other 9 14 (36)6 10 (40) - -------------------------------------------------------------------------------- Total 236 287 (18)263 239 10 - -------------------------------------------------------------------------------- Interest ExpenseExpense: Deposits from banking clients 27 23 17 Brokerage client cash balances 14 41 (66) Deposits from banking clients 23 24 (4)15 25 (40) Long-term debt 8 10 (20) Short-term borrowings 4 62 3 (33) Other 6 2 n/m1 3 (67) - -------------------------------------------------------------------------------- Total 55 83 (34)53 64 (17) - -------------------------------------------------------------------------------- Net interest revenue $ 181210 $ 204 (11%)175 20% ================================================================================ n/m Not meaningful- 17 - Client-related daily average balances, interest rates, and average net interest spread for the thirdfirst quarters of 20032004 and 20022003 are summarized in the following table (dollars in(in millions): - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, 2004 2003 2002 - -------------------------------------------------------------------------------- Interest-Earning Assets (client-related and other): Investments (client-related): Average balance outstanding $ 22,16821,096 $ 18,24721,231 Average interest rate 1.20% 1.90%1.18% 1.44% Margin loans to clients: Average balance outstanding $ 7,1598,846 $ 7,3446,399 Average interest rate 4.78% 5.79%4.70% 5.21% Loans to banking clients: Average balance outstanding $ 5,1885,800 $ 4,2264,546 Average interest rate 4.38% 5.57%4.20% 5.02% Securities available for sale: Average balance outstanding $ 1,7763,456 $ 1,5901,517 Average interest rate 3.76% 5.22%3.44% 4.39% Average yield on interest-earning assets 2.50% 3.47%2.62% 2.77% Funding Sources (client-related and other): Interest-bearing brokerage client cash balances: Average balance outstanding $ 23,26923,924 $ 22,23223,003 Average interest rate .25% .71%.42% Interest-bearing banking deposits: Average balance outstanding $ 5,4278,215 $ 4,1234,570 Average interest rate 1.72% 2.39%1.30% 2.06% Other interest-bearing sources: Average balance outstanding $ 2,8982,840 $ 1,0222,164 Average interest rate .98% 2.18%.79% 1.25% Average noninterest-bearing portion $ 4,6974,219 $ 4,0303,956 Average interest rate on funding sources .49% .89%.48% .65% Summary: Average yield on interest-earning assets 2.50% 3.47%2.62% 2.77% Average interest rate on funding sources .49% .89%.48% .65% - -------------------------------------------------------------------------------- Average net interest spread 2.01% 2.58% ================================================================================2.14% 2.12% - -------------------------------------------------------------------------------- The decreaseincrease in net interest revenue from the thirdfirst quarter of 20022003 was primarily due to lower rates receivedchanges in the composition of interest-earning assets, including increases in margin loan balances and securities available for sale. In addition, the decline in yields on client-related investments, and lower levels of, and lower rates received on, margin loansinterest-earning assets due to clients andchanges in the Company's cash and cash equivalents, partiallyinterest rate environment was offset by lower interest rates paid on brokerage client cash balances and higher average balances of client-related investments.funding sources. Principal Transactions Principal transaction revenues, as shown in the following table (in millions), are primarily comprised of revenues from client fixed income securities trading activity, which are included in the Capital Markets, Individual Investor, and Institutional Investor segments, and net gains from market-making activities in equity securities, which are included in the Capital Markets segment. Factors that influence principal transaction revenues include the volume of client trades, market price volatility, average - 20 - revenue per equity share traded, and changes in regulations and industry practices. Principal transaction revenues were $45 million for the third quarter of 2003, down $2 million, or 4%, from the third quarter of 2002, as shown in the following table (in millions):securities. - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, Percent Principal Transactions 2004 2003 2002 Change - -------------------------------------------------------------------------------- Equity securities $ 27 $ 12 125% Fixed income securities $ 22 $ 25 (12%) Equity securities 2321 19 21 Other - 3 (100) - -------------------------------------------------------------------------------- Total (1) $ 4552 $ 47 (4%)33 58% ================================================================================ (1) Includes $6 million in the third quarter of 2003 and $9 million in the third quarter of 2002 related to Schwab's institutional trading business. The decreaseincrease in principal transaction revenues from the first quarter of 2003 was primarily due to lower average revenue per equity share traded, partially offset by higher equity share volume handled by SCM as a result of increased institutional trading activity as well as lowerand higher levels of revenues from client fixed income securities trading activity, and revenues related to Schwab's specialist operations. Other Revenues Other revenues include fees for services (such as order handling fees), account service fees, net gains and losses on certain investments, and software maintenance fees. Other revenues are earned primarily through the Individual Investor, Institutional Investor, and U.S. Trust segments. These revenues were $38 million for the third quarter of 2003, up $5 million, or 15%, from the third quarter of 2002. This increase was primarily due to net losses on investments in 2002 and gains on sales of loans in 2003, partially offset by lower service fees in 2003.average revenue per equity share traded. EXPENSES EXCLUDING INTEREST As shown in the table below (in millions), total expenses excluding interest increased in the first quarter of 2004 primarily due to higher levels of compensation and benefits expense, professional services, and advertising and market development expense. - -------------------------------------------------------------------------------- Three Months Ended Composition of Expenses, March 31, Percent Excluding Interest 2004 2003 Change - -------------------------------------------------------------------------------- Compensation and benefits $ 528 $ 417 27% Occupancy and equipment 106 111 (5) Depreciation and amortization 59 76 (22) Communications 65 60 8 Professional services 60 37 62 Advertising and market development 62 48 29 Commissions, clearance and floor brokerage 23 13 77 Impairment charges - 5 (100) Other 40 36 11 - -------------------------------------------------------------------------------- Total $ 943 $ 803 17% ================================================================================ Expenses as a percentage of total revenues: Total expenses, excluding interest for79% 89% Compensation and benefits 44% 46% Advertising and market development 5% 5% - -------------------------------------------------------------------------------- - 18 - Compensation and Benefits Compensation and benefits expense includes salaries and wages, incentive and variable compensation, related employee benefits and taxes, and retention program costs arising from certain acquisitions and mergers. The increase in compensation and benefits expense from the thirdfirst quarter of 2003 was $854 million, down $167 million, or 16%, from the third quarter of 2002, primarily due to lower restructuring charges and decreases in almost all expense categories as a result of the Company's continued expense reduction measures. Compensation and benefits expense was $445 million for the third quarter of 2003, down $21 million, or 5%, from the third quarter of 2002 primarily due to a reduction in full-time equivalent employees and lower levels of employee benefits, partially offset by higher levels of incentive compensation and discretionary bonuses to employees.employees, costs associated with employees retained from acquisitions, and higher employee benefits. The following table shows a comparison of certain compensation and benefits components and employee data (dollars in(in millions, except as noted): - -------------------------------------------------------------------------------- Three Months Ended September 30,March 31, Percent Compensation and Benefits 2004 2003 2002 Change - -------------------------------------------------------------------------------- Salaries and wages $ 293327 $ 320 (8%)305 7% Incentive and variable compensation 93 73 27111 49 127 Employee benefits and other 59 73 (19)89 63 41 Retention programs (1) 1 - n/m - -------------------------------------------------------------------------------- Total $ 445528 $ 466 (5%)417 27% ================================================================================ Compensation and benefits expense as a % of total revenues 42% 46% Incentive and variable compensation as a % of compensation and benefits expense 21% 16% Compensation for temporary employees, contractors and overtime hours as a % of compensation and benefits expense 6% 6% Full-time equivalent employees (at end of quarter, in thousands) (2) 16.9 16.5 2% - -------------------------------------------------------------------------------- (1) 16.0 18.8 (15%) Revenues per average full-time equivalent employee (in thousands) $65.5 $54.5 20% - ------------------------------------------------------------------------------- (1)Relates to programs put in place to retain certain employees related to acquisitions and mergers. (2) Includes full-time, part-time and temporary employees, and persons employed on a contract basis. n/m Not meaningful. Employee benefits and other expenses decreased by $14 million, or 19%,expense increased from the third quarter of 2002 primarily due to the continued suspension of the Company's 401(k) employer contribution, which began in the first quarter of 2003 as well asprimarily due to the restoration of the Company's 401(k) employee contribution match, which was suspended in 2003 (except for a reductiondiscretionary award to certain non-officer employees made in full-time equivalent employees, partially offset bythe fourth quarter of 2003). Expenses Excluding Compensation and Benefits The increase in professional services expense from the first quarter of 2003 was primarily due to higher health benefit costs. Advertisinglevels of consulting fees in several areas, including new and expanded products and services, and information technology projects. The increase in advertising and market development expense was $32 million forfrom the thirdfirst quarter of 2003 down $18 million, or 36%, from the third quarter of 2002. The decrease was primarily due to reductions, as part of the Company's expense reduction measures, inincreased television and print media spending. Taxes on Income The Company's effective income tax expense rate was 37.1%34.8% for the thirdfirst quarter of 2003,2004, compared to a tax benefit rate of 33.3%22.8% for the third quarter of 2002. - 21 - Nine Months Ended September 30, 2003 Compared To Nine Months Ended September 30, 2002 FINANCIAL OVERVIEW The Company's financial performance in the first nine months of 2003 reflects a continued rebound in the securities markets in the third quarter of 2003, following a difficult market environment which pressured both client asset valuations and trading activity for most of the first half of the year. The Company's trading revenues in the first nine months of 2003 decreased 4% from the year-ago period, primarily due to lower average revenue per equity share traded in the Capital Markets segment (reflected in principal transaction revenues), and lower client trading activity in the Individual Investor and Institutional Investor segments (reflected in commission revenues). Non-trading revenues decreased 4% in the first nine months of 2003 compared to the year-ago level. The decrease in non-trading revenues was primarily due to a 16% decrease in net interest revenue and a 13% decrease in other revenues, partially offset by a 2% increase in asset management and administration fees. Average margin loans to clients in the first nine months of 2003 decreased 21% from year-ago levels, which primarily caused the decline in net interest revenue. Total expenses excluding interest during the first nine months of 2003 were $2.5 billion, down 11% from $2.8 billion during the first nine months of 2002. This decrease was primarily due to lower restructuring charges and decreases in almost all expense categories as a result of the Company's continued expense reduction measures. The reported loss from discontinued operations related to the Company's sale of its U.K. brokerage subsidiary was $10 million for the first nine months of 2002, compared to a net gain of zero for the first nine months of 2003. For further information, see note "6 - Discontinued Operations" in the Notes to Condensed Consolidated Financial Statements. In June 2003, the Company sold its investment in Aitken Campbell, a market-making joint venture in the U.K., to the Company's joint venture partner, TD Waterhouse Group, Inc. In the first quarter of 2003, the Company recorded an impairment charge of $5 million pre tax to reduce the carrying value of its investment and an income tax benefit of $16 million.2003. The Company's share of Aitken Campbell's historical earnings, which was accounted for under the equity method, has not been material to the Company's results of operations, EPS, or cash flows. Income from continuing operations before taxes on income and extraordinary gain was $476 million for the first nine months of 2003, up 61% from the first nine months of 2002. This increase was primarily due to the combination of factors discussed separately above - lower restructuring charges and declines in almost all expense categories, partially offset by lower revenues. Net income for the first nine months of 2003 was $324 million, or $.24 per share, up 72% from $188 million, or $.14 per share, for the first nine months of 2002. The Company's after-tax profit margin for the first nine months of 2003 was 10.9%, up from 6.1% for the first nine months of 2002. The annualized return on stockholders' equity for the first nine months of 2003 was 10%, up from 6% for the first nine months of 2002. In the first nine months of 2003, net income of $324 million included the following items which in total had the effect of decreasing after-tax income by $16 million: $38 million of restructuring charges, a $5 million investment write-down related to the Company's U.K. market-making operation, a $16 million tax benefit associated with the Company's sale of its U.K. market-making operation and an $11 million tax benefit associated with the Company's merger with U.S. Trust. In the first nine months of 2002, net income of $188 million included the following items which in total had the effect of decreasing after-tax income by $131 million: a $10 million loss from discontinued operations, a $12 million extraordinary gain on the sale of U.S. Trust's corporate trust business, $117 million of restructuring charges, and $16 million of acquisition-related charges. Segment Information: As detailed in note "14 - Segment Information" in the Notes to Condensed Consolidated Financial Statements, adjusted operating income before taxes (a non-GAAP income measure) was $542 million for the first nine months of 2003, up $31 million, or 6%, from the first nine months of 2002 primarily due to increases of $64 million, or 28%, in the Individual Investor segment and $12 million, or 7%, in the Institutional Investor segment, partially offset by a decrease of $29 million, or 26%, in the U.S. Trust segment. Additionally, the Capital Markets segment had a loss before taxes and excluded items of $7 million in the first nine months of 2003, compared to income before taxes and excluded items of $9 million in the first nine months of 2002. The changes in the Individual and Institutional Investor segments were due to lower expenses as a result of the Company's expense reduction measures, partially offset by lower client trading activity. The decrease in the U.S. Trust segment was primarily due to lower average client assets related to declines in market valuations. The decrease in the Capital Markets segment was primarily due to expense growth, primarily compensation expense, which exceeded revenue growth. Restructuring: The Company recorded total pre-tax restructuring charges of $61 million in the first nine months of 2003. These charges include $31 million related to the Company's 2003 restructuring initiatives, as well as charges primarily due to changes in estimates of sublease income associated with previously announced efforts to sublease - 22 - excess facilities. The Company recorded total pre-tax restructuring charges of $188 million in the first nine months of 2002, all of which related to its 2001 and 2002 restructuring initiatives. For further information on the Company's restructuring initiatives, see note "4 - Restructuring" in the Notes to Condensed Consolidated Financial Statements. REVENUES Revenues decreased by $136 million, or 4%, to $3.0 billion in the first nine months of 2003 compared to the first nine months of 2002, due to a $99 million, or 16%, decrease in net interest revenue, a $26 million, or 18%, decrease in principal transaction revenues, a $20 million, or 2%, decrease in commission revenues, and a $15 million, or 13%, decrease in other revenues, partially offset by a $24 million, or 2%, increase in asset management and administration fees. The Company's non-trading revenues represented 67% of total revenues in the first nine months of 2003 and 2002 as shown in the following table: - -------------------------------------------------------------------------------- Nine Months Ended September 30, Composition of Revenues 2003 2002 - -------------------------------------------------------------------------------- Asset management and administration fees 45% 42% Net interest revenue 18 20 Other 4 5 - -------------------------------------------------------------------------------- Total non-trading revenues 67 67 - -------------------------------------------------------------------------------- Commissions 29 29 Principal transactions 4 4 - -------------------------------------------------------------------------------- Total trading revenues 33 33 - -------------------------------------------------------------------------------- Total 100% 100% ================================================================================ The $136 million decrease in revenues from the first nine months of 2002 was due to decreases in revenues of $75 million, or 4%, in the Individual Investor segment, $30 million, or 5%, in the Institutional Investor segment, and $43 million, or 9%, in the U.S. Trust segment, partially offset by a $12 million, or 6%, increase in the Capital Markets segment. See note "14 - Segment Information" in the Notes to Condensed Consolidated Financial Statements for financial information by segment. Asset Management and Administration Fees Asset management and administration fees were $1.3 billion for the first nine months of 2003, up $24 million, or 2%, from the first nine months of 2002, as shown in the following table (in millions): - -------------------------------------------------------------------------------- Nine Months Ended September 30, Percent Asset Management and Administration Fees 2003 2002 Change - -------------------------------------------------------------------------------- Mutual fund service fees: Proprietary funds (SchwabFunds(R), Excelsior(R) and other) $ 663 $ 655 1% Mutual Fund OneSource(R) 200 204 (2) Other 36 30 20 Asset management and related services 441 427 3 - -------------------------------------------------------------------------------- Total $1,340 $1,316 2% ================================================================================ The increase in asset management and administration fees was primarily due to higher account fees and increases in average assets in and service fees earned on Schwab's proprietary funds, partially offset by a decrease in average U.S. Trust client assets. During the first nine months of 2003, both net new client assets and new accounts decreased from the first nine months of 2002 as shown in the following table: - -------------------------------------------------------------------------------- Nine Months Ended Change in Client Assets and Accounts September 30, Percent (In billions, except as noted) 2003 2002 Change - -------------------------------------------------------------------------------- Net change in assets in client accounts Net new client assets $ 31.3 $ 37.5 Net market gains (losses) 80.6 (156.6) - ------------------------------------------------------------------- Net growth (decline) $ 111.9 $(119.1) =================================================================== New client accounts (in thousands) 446.8 616.5 (28%) - -------------------------------------------------------------------------------- Commissions As shown in the following table (in millions), commission revenues for the Company were $873 million for the first nine months of 2003, down $20 million, or 2%, from the first nine months of 2002. This decrease was primarily due to lower daily average trades and lower revenue per revenue trade. - -------------------------------------------------------------------------------- Nine Months Ended September 30, Percent Commissions 2003 2002 Change - -------------------------------------------------------------------------------- Equity and other securities $ 722 $ 741 (3%) Mutual funds 82 84 (2) Options 69 68 1 - -------------------------------------------------------------------------------- Total $ 873 $ 893 (2%) ================================================================================ - 23 - Total commission revenues include $52 million in each of the first nine months of 2003 and 2002 related to certain securities serviced by Schwab's fixed income division, including exchange-traded unit investment trusts, real estate investment trusts, and corporate debt. Additionally, commission revenues include $76 million in the first nine months of 2003 and $31 million in the first nine months of 2002 related to Schwab's institutional trading business. The Company's client trading activity is shown in the following table (in thousands): - -------------------------------------------------------------------------------- Nine Months Ended September 30, Percent Daily Average Trades (1) 2003 2002 Change - -------------------------------------------------------------------------------- Revenue Trades (2) Online 114.5 112.8 2% TeleBroker(R) and Schwab by Phone(TM) 4.6 5.9 (22) Regional client telephone service centers, branch offices, and other 14.7 16.2 (9) - -------------------------------------------------------------------------------- Total 133.8 134.9 (1%) ================================================================================ Mutual Fund OneSource(R) and Other Asset-Based Trades Online 50.8 47.0 8% TeleBroker and Schwab by Phone .4 .4 - Regional client telephone service centers, branch offices, and other 5.3 10.2 (48) - -------------------------------------------------------------------------------- Total 56.5 57.6 (2%) ================================================================================ Total Daily Average Trades Online 165.3 159.8 3% TeleBroker and Schwab by Phone 5.0 6.3 (21) Regional client telephone service centers, branch offices, and other 20.0 26.4 (24) - -------------------------------------------------------------------------------- Total 190.3 192.5 (1%) ================================================================================ (1) Effective in the third quarter of 2003, the Company considers reduced exchange trading sessions as half days in calculating daily average trades. (2) Includes all client trades (both individuals and institutions) that generate either commission revenue or revenue from principal markups (i.e., fixed income). As shown in the following table, the total number of revenue trades executed by the Company has decreased 1% as the number of client accounts that traded has declined, while the trading activity per account that traded has increased. - -------------------------------------------------------------------------------- Nine Months Ended September 30, Percent Trading Activity 2003 2002 Change - -------------------------------------------------------------------------------- Total revenue trades (in thousands) (1) 25,088 25,367 (1%) Accounts that traded during the period (in thousands) 2,249 2,474 (9) Average revenue trades per account that traded 11.2 10.3 9 Trading frequency proxy (2) 3.7 3.8 (3) Number of trading days (3) 187.5 188.0 - Average revenue earned per revenue trade $37.33 $37.87 (1) - -------------------------------------------------------------------------------- (1) Includes all client trades (both individuals and institutions) that generate either commission revenue or revenue from principal markups (i.e., fixed income). (2) Represents annualized revenue trades per $100,000 in total client assets. (3) Effective in the third quarter of 2003, the Company considers reduced exchange trading sessions as half days. Net Interest Revenue Net interest revenue was $536 million for the first nine months of 2003, down $99 million, or 16%, from the first nine months of 2002 as shown in the following table (in millions): - -------------------------------------------------------------------------------- Nine Months Ended September 30, Percent 2003 2002 Change - -------------------------------------------------------------------------------- Interest Revenue Margin loans to clients $ 252 $ 368 (32%) Investments, client-related 218 255 (15) Loans to banking clients 169 178 (5) Securities available for sale 52 59 (12) Other 28 39 (28) - -------------------------------------------------------------------------------- Total 719 899 (20) - -------------------------------------------------------------------------------- Interest Expense Brokerage client cash balances 62 134 (54) Deposits from banking clients 69 69 - Long-term debt 27 37 (27) Short-term borrowings 11 19 (42) Other 14 5 180 - -------------------------------------------------------------------------------- Total 183 264 (31) - -------------------------------------------------------------------------------- Net interest revenue $ 536 $ 635 (16%) ================================================================================ Client-related and other daily average balances, interest rates, and average net interest spread for the first nine months of 2003 and 2002 are summarized in the following table (dollars in millions): - 24 - - -------------------------------------------------------------------------------- Nine Months Ended September 30, 2003 2002 - -------------------------------------------------------------------------------- Interest-Earning Assets (client-related and other): Investments (client-related): Average balance outstanding $ 21,839 $ 17,425 Average interest rate 1.34% 1.96% Margin loans to clients: Average balance outstanding $ 6,716 $ 8,504 Average interest rate 5.02% 5.79% Loans to banking clients: Average balance outstanding $ 4,829 $ 4,139 Average interest rate 4.70% 5.75% Securities available for sale: Average balance outstanding $ 1,663 $ 1,568 Average interest rate 4.17% 5.07% Average yield on interest-earning assets 2.65% 3.64% Funding Sources (client-related and other): Interest-bearing brokerage client cash balances: Average balance outstanding $ 23,105 $ 22,496 Average interest rate .36% .80% Interest-bearing banking deposits: Average balance outstanding $ 4,879 $ 3,908 Average interest rate 1.90% 2.37% Other interest-bearing sources: Average balance outstanding $ 2,579 $ 1,035 Average interest rate 1.12% 2.23% Average noninterest-bearing portion $ 4,484 $ 4,197 Average interest rate on funding sources .58% .93% Summary: Average yield on interest-earning assets 2.65% 3.64% Average interest rate on funding sources .58% .93% - -------------------------------------------------------------------------------- Average net interest spread 2.07% 2.71% ================================================================================ The decrease in net interest revenue from the first nine months of 2002 was due to the factors described in the comparison between the three-month periods. Principal Transactions Principal transaction revenues were $121 million for the first nine months of 2003, down $26 million, or 18%, from the first nine months of 2002, as shown in the following table (in millions): - -------------------------------------------------------------------------------- Nine Months Ended September 30, Percent Principal Transactions 2003 2002 Change - -------------------------------------------------------------------------------- Fixed income securities $ 67 $ 72 (7%) Equity securities 52 66 (21) Other 2 9 (78) - -------------------------------------------------------------------------------- Total (1) $121 $147 (18%) ================================================================================ (1) Includes $12 million in the first nine months of 2003 and $16 million in the first nine months of 2002 related to Schwab's institutional trading business. The decrease in principal transaction revenues was due to the factors described in the comparison between the three-month periods. Other Revenues Other revenues were $99 million for the first nine months of 2003, down $15 million, or 13%, from the first nine months of 2002. This decrease was due to lower payments for order flow in 2003, and proceeds from the settlement of a lawsuit and higher net gains on investments, both in 2002, partially offset by gains on sales of loans in 2003. EXPENSES EXCLUDING INTEREST Total expenses excluding interest were $2.5 billion for the first nine months of 2003, down $316 million, or 11%, from the first nine months of 2002, primarily due to lower restructuring charges and decreases in almost all expense categories as a result of the Company's continued expense reduction measures. Compensation and benefits expense was $1.3 billion for the first nine months of 2003, down $80 million, or 6%, from the first nine months of 2002, primarily due to the factors described in the comparison between the three-month periods. The following table shows a comparison of certain compensation and benefits components and employee data (dollars in millions, except as noted): - -------------------------------------------------------------------------------- Nine Months Ended September 30, Percent Compensation and Benefits 2003 2002 Change - -------------------------------------------------------------------------------- Salaries and wages $ 897 $ 957 (6%) Incentive and variable compensation 228 203 12 Employee benefits and other 186 231 (19) - -------------------------------------------------------------------------------- Total $1,311 $1,391 (6%) ================================================================================ Compensation and benefits expense as a % of total revenues 44% 45% Incentive and variable compensation as a % of compensation and benefits expense 17% 15% Compensation for temporary employees, contractors and overtime hours as a % of compensation and benefits expense 6% 6% Revenues per average full-time equivalent employee (in thousands) $182.1 $163.3 12% - -------------------------------------------------------------------------------- Employee benefits and other expenses decreased by $45 million, or 19%, from the first nine months of 2002 primarily due to the factors described in the comparison between the three-month periods. - 25 - Advertising and market development expense was $101 million for the first nine months of 2003, down $52 million, or 34%, from the first nine months of 2002. This decrease was due to the factors described in the comparison between the three-month periods. The Company's effective income tax rate was 31.9% for the first nine months of 2003, down from 37.7% for the first nine months of 2002. The decrease was due to tax benefits in 2003 related to the Company's merger with U.S. Trust and the Company's sale of its U.K. market-making operation. Liquidity and Capital Resources CSC is a financial holding company, which is a type of bank holding company subject to supervision and regulation by the Board of Governors of the Federal Reserve BoardSystem (Federal Reserve Board) under the Bank Holding Company Act of 1956, as amended. CSC conducts virtually all business through its wholly owned subsidiaries. The capital structure among CSC and its subsidiaries is designed to provide each entity with capital and liquidity to meet its operational needs and regulatory requirements. See note "12"11 - Regulatory Requirements" in the Notes to Condensed Consolidated Financial Statements. Liquidity CSC CSC's liquidity needs are generally met through cash generated by its subsidiaries, as well as cash provided by external financing. As discussed below, Schwab, CSC's depository institution subsidiaries, and SCM are subject to regulatory requirements that may restrict them from certain transactions with CSC. Management believes that funds generated by the operations of CSC's subsidiaries will continue to be the primary funding source in meeting CSC's liquidity needs, meetingproviding adequate liquidity to meet CSC's depository institution subsidiaries' capital guidelines, and maintaining Schwab's and SCM's net capital. Based on their respective regulatory capital ratios at September 30, 2003,March 31, 2004, the Company and its depository institution subsidiaries are considered well capitalized. CSC has liquidity needs that arise from its Senior Medium-Term Notes, Series A (Medium-Term Notes), as well as from the funding of cash dividends, acquisitions, and other investments. The Medium-Term Notes, of which $466 million was issued and outstanding at September 30, 2003,March 31, 2004, have maturities ranging from 2004 to 2010 and fixed interest rates ranging from 6.04% to 8.05% with interest payable semiannually (see Item 3 - Quantitative and Qualitative Disclosures About Market Risk - Financial Instruments Held For Purposes Other Than Trading - Interest Rate Swaps). The Medium-Term Notes are rated A2 by Moody's Investors Service (Moody's), A- by Standard & Poor's Ratings Group (S&P), and A by Fitch IBCA, Inc. (Fitch). CSC has a prospectus supplement on file with the Securities and Exchange Commission enabling CSC to issue up to $750 million in Senior or Senior Subordinated Medium-Term Notes, Series A. At September 30, 2003,March 31, 2004, all of these notes remained unissued. - 19 - CSC has authorization from its Board of Directors to issue commercial paper up to the amount of CSC's committed, unsecured credit facility (see below), not to exceed $1.5 billion. At September 30, 2003,March 31, 2004, no commercial paper has been issued. CSC's ratings for these short-term borrowings are P-1 by Moody's, A-2 by S&P, and F1 by Fitch. CSC maintains an $800 million committed, unsecured credit facility with a group of twenty banks which is scheduled to expire in June 2004. CSC plans to establish a replacement facility when the current facility expires. This facility replaced a facility that expired in June 2003. These facilities werewas unused during the first nine monthsquarter of 2003.2004. Any issuances under CSC's commercial paper program (see above) will reduce the amount available under this facility. The funds under this facility are available for general corporate purposes and CSC pays a commitment fee on the unused balance of this facility. The financial covenants in this facility require CSC to maintain a minimum level of tangible net worth, and Schwab and SCM to maintain specified levels of net capital, as defined. Management believes that these restrictions will not have a material effect on its ability to meet foreseeable dividend or funding requirements. CSC also has direct access to $778$782 million of the $828$832 million uncommitted, unsecured bank credit lines, provided by nine banks that are primarily utilized by Schwab to manage short-term liquidity. The amount available to CSC under these lines is lower than the amount available to Schwab because the credit line provided by one of these banks is only available to Schwab. These lines were not used by CSC during the first nine monthsquarter of 2003.2004. See note "15 - Subsequent Events" in the Notes to Condensed Consolidated Financial Statements for a discussion of a $1.0 billion universal shelf registration statement. Schwab Liquidity needs relating to client trading and margin borrowing activities are met primarily through cash balances in brokerage client accounts, which were $25.5$26.4 billion and $24.9$25.6 billion at September 30, 2003March 31, 2004 and December 31, 2002,2003, respectively. Management believes that brokerage client cash balances and operating earnings will continue to be the primary sources of liquidity for Schwab in the future. Upon adoption of Financial Accounting Standards Board Interpretation (FIN) No. 46 - Consolidation of Variable Interest Entities, an Interpretation of Accounting Research Bulletin No. 51 - Consolidated Financial Statements in the first quarter of 2003, the Company consolidated a special purpose trust (Trust) and recorded a note payable of $235 million, which was outstanding at March 31, 2004. The interest rate on the note was 1.52% at March 31, 2004, and ranged from 1.52% to 1.58% during the quarter. The building and land have been pledged as collateral for the note payable. Additionally, the Company has guaranteed the debt of the Trust up to a maximum of $202 million. The lender does not have recourse to any other assets of the Company. To manage short-term liquidity, Schwab maintains uncommitted, unsecured bank credit lines with a group of nine banks totaling $832 million at March 31, 2004 (as noted previously, $782 million of these lines are also available for CSC to use). The need for short-term borrowings arises primarily from timing differences between cash flow requirements and the scheduled liquidation of interest-bearing investments. Schwab used such borrowings for 4 days during the first quarter of 2004, with the daily amounts borrowed averaging $52 million. The amount outstanding under these lines was $95 million at March 31, 2004. To satisfy the margin requirement of client option transactions with the Options Clearing Corporation (OCC), Schwab has unsecured letter of credit agreements with nine banks in favor of the OCC aggregating $630 million at March 31, 2004. Schwab pays a fee to maintain these letters of credit. No funds were drawn under these letters of credit at March 31, 2004. Schwab is subject to regulatory requirements that are intended to ensure the general financial soundness and liquidity of broker-dealers. These regulations prohibit Schwab from repaying subordinated borrowings to CSC, paying cash dividends, or making unsecured advances or loans to its parent or employees if such payment would result in net capital of less than 5% of aggregate debit - 26 - balances or less than 120% of its minimum dollar requirement of $1 million. At September 30, 2003,March 31, 2004, Schwab's net capital was $1.2 billion (16%(13% of aggregate debit balances), which was $1.1$1.0 billion in excess of its minimum required net capital and $832$738 million in excess of 5% of aggregate debit balances. Schwab has historically targeted net capital to be at least 10% of its aggregate debit balances, which primarily consist of client margin loans. To manage Schwab's regulatory capital requirement, CSC provides Schwab with a $1.4 billion subordinated revolving credit facility which is scheduled to expire in September 2004. The amount outstanding under this facility at September 30, 2003March 31, 2004 was $220 million. Borrowings under thesethis subordinated lending arrangementsarrangement qualify as regulatory capital for Schwab. Upon adoption of Financial Accounting Standards Board Interpretation (FIN) No. 46 - Consolidation of Variable Interest Entities, an Interpretation of Accounting Research Bulletin No. 5120 - Consolidated Financial Statements in the first quarter of 2003, the Company consolidated a special purpose trust (Trust) that was formed in 2000 to finance the acquisition and renovation of an office building and land. See note "2 - New Accounting Standards" in the Notes to Condensed Consolidated Financial Statements. Upon adoption of FIN No. 46 in the first quarter of 2003, Schwab recorded long-term debt totaling $235 million, which was outstanding at September 30, 2003. The long-term debt consists of a variable-rate note maturing in June 2005. The interest rate on the note was 1.55% at September 30, 2003, and ranged from 1.54% to 1.66% during the quarter, and 1.54% to 1.82% for the first nine months of 2003. The building and land have been pledged as collateral for the long-term debt. Additionally, the Company has guaranteed the debt of the Trust up to a maximum of $202 million. The lender does not have recourse to any other assets of the Company. To manage short-term liquidity, Schwab maintains uncommitted, unsecured bank credit lines with a group of nine banks totaling $828 million at September 30, 2003 (as noted previously, $778 million of these lines are also available for CSC to use). The need for short-term borrowings arises primarily from timing differences between cash flow requirements and the scheduled liquidation of interest-bearing investments. Schwab used such borrowings for 6 days during the first nine months of 2003, with the daily amounts borrowed averaging $22 million. There were no borrowings outstanding under these lines at September 30, 2003. To satisfy the margin requirement of client option transactions with the Options Clearing Corporation (OCC), Schwab had unsecured letter of credit agreements with nine banks in favor of the OCC aggregating $630 million at September 30, 2003. Schwab pays a fee to maintain these letters of credit. No funds were drawn under these letters of credit at September 30, 2003. U.S. Trust U.S. Trust's liquidity needs are generally met through earnings generated bydeposits from banking clients, equity capital, and borrowings. Certain Schwab brokerage clients can sweep the excess cash held in their accounts into a money market deposit account at U.S. Trust. At March 31, 2004, these balances totaled $323 million. In addition to traditional funding sources such as deposits, federal funds purchased, and repurchase agreements, USTC's depository institution subsidiaries have established their own external funding sources. At March 31, 2004, U.S. Trust had $52 million in Trust Preferred Capital Securities outstanding with a fixed interest rate of 8.41%. Certain of USTC's depository institution subsidiaries have established credit facilities with the Federal Home Loan Bank System (FHLB) totaling $758 million. At March 31, 2004, $475 million was outstanding under these facilities. Additionally, at March 31, 2004, U.S. Trust had $184 million of federal funds purchased. U.S. Trust also engages in intercompany repurchase agreements with Schwab Bank. At March 31, 2004, U.S. Trust had $400 million in repurchase agreements outstanding with Schwab Bank. CSC provides U.S. Trust with a $300 million short-term credit facility maturing in December 2006. Borrowings under this facility do not qualify as regulatory capital for U.S. Trust. The amount outstanding under this facility was $45 million at March 31, 2004. In the first quarter of 2004, U.S. Trust entered into an interest rate swap agreement (Swap) with CSC to hedge the interest rate risk associated with its operations.variable rate deposits from banking clients. At March 31, 2004, this Swap has a notional value of $400 million and an immaterial fair value. U.S. Trust is subject to the Federal Reserve Board's risk-based and leverage capital guidelines. These regulations require banks and bank holding companies to maintain minimum levels of capital. In addition, USTC's depository institution subsidiaries are subject to limitations on the amount of dividends they can pay to USTC. In addition to traditional funding sources such as deposits, federal funds purchased, and repurchase agreements, USTC's depository institution subsidiaries have established their own external funding sources. At September 30, 2003, U.S. Trust had $50 million in Trust Preferred Capital Securities outstanding with a fixed interest rate of 8.41%. Certain of USTC's depository institution subsidiaries have established credit facilities with the Federal Home Loan Bank System (FHLB) totaling $758 million. At September 30, 2003, $500 million was outstanding under these facilities. Additionally, at September 30, 2003, U.S. Trust had $546 million of federal funds purchased and $354 million of repurchase agreements outstanding. CSC provides U.S. Trust with a $300 million short-term credit facility maturing in December 2003. Borrowings under this facility do not qualify as regulatory capital for U.S. Trust. The amount outstanding under this facility was $45 million at September 30, 2003. SCM SCM's liquiditycapital needs are generally met through its equity capital and borrowings from CSC. Most of SCM's assets are liquid, consisting primarily of cash and cash equivalents, marketable securities, and receivables from brokers, dealers and clearing organizations. SCM's liquidity is affected by the same regulatory net capital requirements as Schwab (see discussion above). At September 30, 2003, SCM's net capital was $76 million, which was $75 million in excess of its minimum required net capital. SCM may borrow up to $150 million under a revolving subordinated lending arrangement with CSC which is scheduled to expire in August 2004. Borrowings under this arrangement qualify as regulatory capital for SCM. The amount outstanding under this facility at September 30, 2003March 31, 2004 was $50 million. The advances under this facility satisfy increased intra-day capital needs at SCM to support the expansion of its institutional equities and trading businesses. In addition, CSC provides SCM with a $50 million short-term credit facility. Borrowings under this arrangement do not qualify as regulatory capital for SCM. No funds were drawn under this facility at September 30, 2003. - 27 -March 31, 2004. SCM is subject to the same regulatory net capital requirements as Schwab (see discussion above). At March 31, 2004, SCM's net capital was $65 million, which was $64 million in excess of its minimum required net capital. Schwab Bank Schwab Bank's current liquidity needs are generally met through deposits from banking clients and equity capital. Certain Schwab brokerage clients can sweep the excess cash held in their accounts into a money market deposit account at Schwab Bank. At March 31, 2004, these balances totaled $2.5 billion. Schwab Bank has access to traditional funding sources such as deposits, federal funds purchased, and repurchase agreements. Additionally, CSC provides Schwab Bank with a $100 million short-term credit facility which matures in December 2005. Borrowings under this facility do not qualify as regulatory capital for Schwab Bank. No funds were drawn under this facility at March 31, 2004. Schwab Bank is subject to the same risk-based and leverage capital guidelines as U.S. Trust (see discussion above), except that Schwab Bank is subject to a minimum tier 1 leverage ratio of 8% for its first three years of operations. In addition, Schwab Bank is subject to limitations on the amount of dividends it can pay to CSC. Schwab Bank has access to traditional funding sources such as deposits, federal funds purchased, and repurchase agreements. Additionally, CSC provides Schwab Bank with a $100 million short-term credit facility which matures in December 2005. Borrowings under this facility do not qualify as regulatory capital for Schwab Bank. No funds were drawn under this facility at September 30, 2003. Liquidity Risk Factors Specific risk factors which may affect the Company's liquidity position are discussed in "Management's Discussion and Analysis of Results of Operations and Financial Condition - Liquidity and Capital Resources - Liquidity Risk Factors" in the Company's 20022003 Annual Report to Stockholders, which is filed as Exhibit 13.1 to the Company's Form 10-K for the year ended December 31, 2002.2003. There have been no material changes to these liquidity risk factors in the first nine monthsquarter of 2003.2004. Cash and Capital Resources The Company's cash position (reported as cash and cash equivalents on the Condensed Consolidated Balance Sheet) and cash flows are affected by changes in brokerage client cash balances and the associated amounts required to be segregated under federal or other regulatory guidelines. Timing differences between cash and investments actually - 21 - segregated on a given date and the amount required to be segregated for that date may arise in the ordinary course of business and are addressed by the Company in accordance with applicable regulations. Other factors which affect the Company's cash position and cash flows include investment activity in securities owned, levels of capital expenditures, acquisition activity, banking client deposit and loan activity, financing activity in short-term borrowings and long-term debt, payment of dividends, and repurchases of CSC's common stock. In the first nine monthsquarter of 2003,2004, cash and cash equivalents decreased $599$418 million, or 19%15%, to $2.5$2.4 billion primarily due to movements of brokerage client-related funds to meet segregation requirements, and increasesan increase in investments in securities available for sale and loans to banking clients, the acquisition of SoundView, and a decrease in short-term borrowings. These decreases were partially offset by increasesan increase in deposits from banking clients, primarily related to sweep money market deposit accounts. Certain Schwab brokerage clients can sweep the excess cash held in their brokerage accounts into these money market deposit accounts at Schwab Bank or U.S. Trust. At March 31, 2004, these sweep deposit balances totaled $2.8 billion, up $1.2 billion from December 31, 2003. This sweep deposit activity is reflected on the Condensed Consolidated Statement of Cash Flows as a cash outflow from payables to brokerage clients (classified as an operating activity) and short-term borrowings.a cash inflow for deposits from banking clients (classified as a financing activity). Management does not believe that thisthe decline in cash and cash equivalents in the first quarter of 2004 is an indication of a trend. The Company's capital expenditures were $101$35 million in the first nine monthsquarter of 20032004 compared to $114$32 million in the first nine monthsquarter of 2002,2003, or 3% and 4% of revenues for each period, respectively. Capital expenditures in the first nine monthsquarter of 20032004 were primarily for software and equipment relating to the Company's information technology systems and certain facilities. Capital expenditures as described above include the capitalized costs for developing internal-use software of $46$19 million in the first nine monthsquarter of 20032004 and $53$14 million in the first nine monthsquarter of 2002.2003. During the first nine monthsquarter of 2003,2004, 4 million of the Company's stock options, with a weighted-average exercise price of $6.23,$5.57, were exercised with cash proceeds received by the Company of $24$20 million and a related tax benefit of $4$8 million. The cash proceeds are recorded as an increase in cash and a corresponding increase in stockholders' equity. The tax benefit is recorded as a reduction in income taxes payable and a corresponding increase in stockholders' equity. The Company increased its long-term debt by $235 million (see discussion above in "Liquidity - Schwab") and repaid $100 million of long-term debt during the first nine months of 2003. The Company increasedreduced its short-term borrowings by $894$241 million during the first nine monthsquarter of 2003, primarily at U.S. Trust to fund increases2004. CSC did not repurchase any of its common stock in loans to banking clients.the first quarter of 2004. During the first nine monthsquarter of 2003, CSC repurchased 4 million shares of its common stock for $32 million. During the first nine monthsAs of 2002,March 31, 2004, CSC repurchased 24 million shares of its common stock for $230 million. On March 14, 2003, the Board of Directors authorized the repurchase of up to an additional $250 million of CSC's common stock. Including the amount remaining under an authorization granted by the Board of Directors on September 20, 2001, CSC now has authority to repurchase a totalup to $318 million of $318 million.its common stock. During the first nine monthsquarters of 20032004 and 2002,2003, the Company paid common stock cash dividends of $49$19 million and $45$15 million, respectively. See note "15 - 28 -Subsequent Events" in the Notes to Condensed Consolidated Financial Statements for a discussion of an increase in the quarterly cash dividend. The Company monitors both the relative composition and absolute level of its capital structure. The Company's total financial capital (long-term debt plus stockholders' equity) at September 30, 2003March 31, 2004 was $5.1$5.4 billion, up $435$208 million, or 9%4%, from December 31, 20022003 primarily due to higher stockholders' equity and a net increase in long-term debt.equity. At September 30, 2003,March 31, 2004, the Company had long-term debt of $776$779 million, or 15%14% of total financial capital, that bears interest at a weighted-average rate of 5.64%5.58%. At September 30, 2003,March 31, 2004, the Company's stockholders' equity was $4.3$4.7 billion, or 85%86% of total financial capital. Commitments A summary of the Company's principal contractual obligations and other commitments as of September 30, 2003 is shown in the following table (in millions). Management believes that funds generated by its operations, as well as cash provided by external financing, will continue to be the primary funding sources in meeting these obligations and commitments. - -------------------------------------------------------------------------------- 2004- 2007- 2003 2006 2008 Thereafter Total - -------------------------------------------------------------------------------- Operating leases (1) $ 100 $ 579 $ 298 $ 625 $1,602 Long-term debt (2) - 440 53 258 751 Credit-related financial instruments (3) 1,569 171 - - 1,740 Other commitments (4) 5 10 - - 15 - -------------------------------------------------------------------------------- Total $1,674 $1,200 $ 351 $ 883 $4,108 ================================================================================ (1) Includes minimum rental commitments, net of sublease commitments, and maximum guaranteed residual values under noncancelable leases for equipment. (2) Excludes the effect of interest rate swaps, see Item 3 - Quantitative and Qualitative Disclosures About Market Risk - Financial Instruments Held For Purposes Other Than Trading - Interest Rate Swaps. (3) Includes U.S. Trust and Schwab Bank firm commitments to extend credit primarily for mortgage loans to banking clients and standby letters of credit. (4) Includes committed capital contributions to venture capital funds. In addition to the commitments summarized above, in the ordinary course of its business the Company has entered into various agreements with third-party vendors, including agreements for advertising, sponsorships of sporting events, data processing equipment purchases, licensing, and software installation. These agreements typically can be canceled by the Company if notice is given according to the terms specified in the agreements. Item 3. Quantitative and Qualitative Disclosures About Market Risk Financial Instruments Held For Trading Purposes The Company holds fixed income securities, which include municipal and government securities, and corporate bonds, in inventory to meet clients' trading needs. The fair value of such inventory was approximately $78$77 million and $34$74 million at September 30, 2003March 31, 2004 and December 31, 2002,2003, respectively. These securities, and the associated interest rate risk, are not material to the Company's financial position, results of operations, or cash flows. The Company maintains inventories in exchange-listed, Nasdaq, and other equity securities on both a long and short basis. The fair value of these securities at September 30, 2003 and December 31, 2002 areis shown in the following table (in millions): - -------------------------------------------------------------------------------- September 30,March 31, December 31, Equity Securities 2004 2003 2002 - -------------------------------------------------------------------------------- Long positions $ 89120 $ 7997 Short positions (59) (7)(79) (74) - -------------------------------------------------------------------------------- Net long positions $ 3041 $ 7223 ================================================================================ Using a hypothetical 10% increase or decrease in prices, the potential loss or gain in fair value is estimated to be approximately $3 million and $7 million at September 30, 2003 and December 31, 2002, respectively. In addition, the Company may enter into exchange-traded futures and options contracts based on equity market indices to hedge potential losses in equity inventory positions. There were no open futures or options contracts at September 30, 2003. The notional amounts and fair values of these futures and options contracts are shown in the following table (in millions): - -------------------------------------------------------------------------------- September 30, DecemberMarch 31, Exchange-traded Contracts 2003 2002 - -------------------------------------------------------------------------------- Net Short Futures (1): Notional Amount - $ 63 Fair Value - $ 61 Long Put Options: Notional Amount - $ 4 Fair Value - - - -------------------------------------------------------------------------------- (1) Notional amount represents original contract price of the futures. Fair value represents the index price. The difference between the notional and fair value amounts are settled daily in accordance with futures market requirements. Using a hypothetical 10% increase or decrease in the underlying indices, the potential loss or gain in fair value was estimated to be approximately $6 million at December 31, 2002, which would substantially offset the - 29 - potential loss or gain on the equity securities previously discussed. Value-at-risk2004. Value-At-Risk All trading activities are subject to market risk limits established by the Company's businesses and approved by senior management who are independent of the businesses. - 22 - The Company manages trading risk through position policy limits, value-at-risk (VAR)(VaR) measurement methodology, and other market sensitivity measures. Based on certain assumptions and historical relationships, VARVaR estimates a potential loss from adverse changes in the fair values of the Company's overnight trading positions. To calculate VAR, the Company uses a 99% confidence level with a one-day holding period for most instruments. Stress testing is performed on a regular basis to estimate the potential loss from severe market conditions. It is the responsibility of the Company's Risk Management department, in conjunction with the businesses, to develop stress scenarios and use the information to assess the ongoing appropriateness of exposure levels and limits. The Company holds fixed income securities and equities for trading purposes. The estimated VARVaR for both fixed income securities and equities at September 30, 2003March 31, 2004 and the high, low, and daily average during the first nine monthsquarter of 20032004 was $1 million or less for each category and stated period. The VAR model is a risk analysis tool that attempts to measure the potential losses in fair value, earnings, or cash flows from changes in market conditions and may not represent actual losses in fair value that may be incurred by the Company. The Company believes VAR provides an indication as to the Company's loss exposure in future periods. However, VAR relies on historical data and statistical relationships. As a result, VAR must be interpreted with an understanding of the method's strengths and limitations. The Company actively works to improve its measurement and use of VAR. Financial Instruments Held For Purposes Other Than Trading Debt Issuances At September 30,March 31, 2004 and December 31, 2003, CSC had $466 million aggregate principal amount of Medium-Term Notes, with fixed interest rates ranging from 6.04% to 8.05%. At December 31, 2002, CSC had $566 million aggregate principal amount of Medium-Term Notes, with fixed interest rates ranging from 6.04% to 8.05%. See "Interest Rate Swaps" below. At September 30, 2003March 31, 2004 and December 31, 2002,2003, U.S. Trust had $50$52 million Trust Preferred Capital Securities outstanding, with a fixed interest rate of 8.41%. The Company has fixed cash flow requirements regarding these long-term debt obligations due to the fixed rate of interest. The fair value of these obligations at September 30, 2003March 31, 2004 and December 31, 2002,2003, based on estimates of market rates for debt with similar terms and remaining maturities, approximated their carrying amount. Interest Rate Swaps As part of its consolidated asset and liability management process, the Company utilizes interest rate swap agreements (Swaps)Swaps to manage interest rate risk. U.S. Trust uses LIBOR-based Swaps to hedge the interest rate risk associated with its variable rate deposits from banking clients. The Swaps are structured for U.S. Trust to receive a variable rate of interest and pay a fixed rate of interest. Information on these Swaps is summarized in the following table: - -------------------------------------------------------------------------------- September 30,March 31, December 31, 2004 2003 2002 - -------------------------------------------------------------------------------- Notional principal amount (in millions) $ 705625 $ 790705 Weighted-average variable interest rate 1.13% 1.57%1.12% 1.17% Weighted-average fixed interest rate 6.51% 6.41% 6.38% Weighted-average maturity (in years) 1.3 1.8.8 1.0 - -------------------------------------------------------------------------------- These Swaps have been designated as cash flow hedges under SFAS No. 133 - Accounting for Derivative Instruments and Hedging Activities, and are recorded on the Condensed Consolidated Balance Sheet, with changes in their fair values primarily recorded in other comprehensive income (loss), a component of stockholders' equity. At September 30, 2003March 31, 2004 and December 31, 2002,2003, U.S. Trust recorded a derivative liability of $43$26 million and $64$33 million, respectively, for these Swaps. Based on current interest rate assumptions and assuming no additional SwapsSwap agreements are entered into, U.S. Trust expects to reclassify approximately $32$19 million, or $19$11 million after tax, from other comprehensive loss to interest expense over the next twelve months. Due to a divergence between LIBOR rates and the variable rate paid on banking client deposits, certain of these Swaps with a combined notional amount of $400 million will not be designated as cash flow hedges for accounting purposes beginning in the second quarter of 2004. Because these Swaps mature over the remainder of 2004, this change in accounting designation will not impact results of operations for full-year 2004, but will impact the timing of recognition of market gains and losses on these Swaps in the remaining quarterly reporting periods in 2004. The Company does not expect this change in designation of Swaps to have a material impact on its financial position, results of operations, EPS, or cash flows. CSC uses Swaps to effectively convert the interest rate characteristics of a portion of its Medium-Term Notes from fixed to variable. These Swaps are structured for CSC to receive a fixed rate of interest and pay a variable rate of interest based on the three-month LIBOR rate. The variable interest rates reset every three months. Information on these Swaps is summarized in the following table: - 30 - - -------------------------------------------------------------------------------- September 30,March 31, December 31, 2004 2003 2002 - -------------------------------------------------------------------------------- Notional principal amount (in millions) $ 293 $ 293 Weighted-average variable interest rate 3.59% 3.87%3.57% 3.62% Weighted-average fixed interest rate 7.57% 7.57% Weighted-average maturity (in years) 5.5 6.35.0 5.3 - -------------------------------------------------------------------------------- These Swaps have been designated as fair value hedges under SFAS No. 133, and are recorded on the Condensed Consolidated Balance Sheet. Changes in fair value of the Swaps are completely offset by changes in fair value of the hedged Medium-Term Notes. Therefore, there is no effect on net income. At September 30,March 31, 2004 and December 31, 2003, CSC recorded a derivative asset of $25$26 million and $19 million, respectively, for these Swaps. Concurrently, the carrying value of the Medium-Term Notes was increased by $25 million.$26 million and $19 million, at March 31, 2004 and December 31, 2003, respectively. - 23 - Loans Held for Sale Schwab Bank's loans held for sale portfolio consists of fixed-ratefixed- and hybridadjustable-rate mortgages, which are subject to a loss in value when market interest rates rise. Schwab Bank uses forward sale commitments to manage this risk. At September 30, 2003, theThese forward sale commitments werehave been designated as cash flow hedging instruments of the loans held for sale in effective cash flow hedges.sale. Accordingly, the fair values of the forward sale commitments are recorded on the Condensed Consolidated Balance Sheet, with gains or losses recorded in other comprehensive income (loss). At September 30,March 31, 2004 and December 31, 2003, the derivative assetliability recorded by Schwab Bank for these forward sale commitments was immaterial. Deferred Compensation The Company maintains investments in mutual funds related to its deferred compensation plan, which is available to certain employees. These investments were approximately $68 million and $49 million at September 30, 2003 and December 31, 2002, respectively. These securities, and the associated market risk, are not material to the Company's financial position, results of operations, or cash flows. Value-at-risk The estimated VAR for equities held for purposes other than trading, which primarily consist of mutual funds related to the Company's deferred compensation plan and an equity investment, was $2 million at September 30, 2003 with a high, low, and daily average of $2 million, $1 million, and $1 million, respectively, during the first nine months of 2003. The estimated VAR for short-term investments, which are subject to interest rate risk, held for purposes other than trading at September 30, 2003 and the high, low, and daily average during the first nine months of 2003 was $1 million or less for each. The estimated VAR for foreign exchange investments, which consist of equity investments in the Company's international subsidiaries, at September 30, 2003 and the high, low, and daily average during the first nine months of 2003 was $1 million or less for each. Net Interest Revenue Simulation The Company uses net interest revenue simulation modeling techniques to evaluate and manage the effect of changing interest rates. The simulation model (the model) includes all interest-sensitive assets and liabilities, as well as Swaps utilized by the Company to hedge its interest rate risk. Key variables in the model include assumed margin loanbalance growth or decline for client loans, deposits, and brokerage client cash, balance growth or decline, changes in the level and term structure of interest rates, the repricing of financial instruments, prepayment and reinvestment assumptions, loan, banking deposit, and brokerage client cash balanceproduct pricing and volume assumptions. The simulations involve assumptions that are inherently uncertain and, as a result, the simulations cannot precisely estimate net interest revenue or precisely predict the impact of changes in interest rates on net interest revenue. Actual results may differ from simulated results due to the timing, magnitude, and frequency of interest rate changes as well as changes in market conditions and management strategies, including changes in asset and liability mix. As demonstrated by the simulations presented below, the Company is positioned so that the consolidated balance sheet produces an increase in net interest revenue when interest rates rise and, conversely, a decrease in net interest revenue when interest rates fall (i.e., interest-earning assets are repricing more quickly than interest-bearing liabilities). The simulations in the following table assume that the asset and liability structure of the consolidated balance sheet would not be changed as a result of the simulated changes in interest rates. As the Company actively manages its consolidated balance sheet and interest rate exposure, in all likelihood the Company would take steps to manage any additional interest rate exposure that could result from changes in the interest rate environment. The following table shows the results of a gradual 100 basis point increase or decrease in interest rates relative to the Company's current base rate forecast on simulated net interest revenue over the next twelve months at September 30, 2003March 31, 2004 and December 31, 2002.2003. - -------------------------------------------------------------------------------- Impact on Net Interest Revenue September 30,March 31, December 31, Percentage Increase (Decrease) 2004 2003 2002 - -------------------------------------------------------------------------------- Increase of 100 basis points 2.0% 5.3%.9% 1.7% Decrease of 100 basis points (7.8%(7.1%) (12.1%(6.4%) - -------------------------------------------------------------------------------- - 31 - Item 4. Controls and Procedures The Company's management, with the participation of the Company's Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company's disclosure controls and procedures as of September 30, 2003.March 31, 2004. Based on this evaluation, the Company's Chief Executive Officer and Chief Financial Officer have concluded, as of March 31, 2004, that the Company'sCompany s disclosure controls and procedures arewere effective for gathering, analyzing,in recording, processing, summarizing, and disclosingreporting the information the Company is required to disclose in the reports it files under the Securities Exchange Act of 1934, within the time periods specified in the Securities and Exchange Commission's rules and forms. Such evaluation did not identify any change in the Company's internal control over financial reporting that occurred during the quarter ended September 30, 2003March 31, 2004 that has materially affected, or is reasonably likely to materially affect, the Company's internal control over financial reporting. - 24 - PART II - OTHER INFORMATION Item 1. Legal Proceedings United States Trust CompanyDescribed below are certain new legal proceedings and certain developments with respect to pending legal proceedings during the quarter ended March 31, 2004. In March 2004, a lawsuit was filed in federal court in the Southern District of New York (U.S.by an Excelsior(R) Funds shareholder alleging violations of the federal security laws and breaches of fiduciary duty by the Charles Schwab Trust NY) was Escrow AgentCompany (CSTC), USTC, the Excelsior Funds, and Indenture Trusteesix current or former members of the Excelsior Funds board in connection with an offering of approximately $130 million in senior secured redeemable notes issued in July 1998 by Epic Resorts, LLC (Epic Notes). In January 2002, certain noteholders filed a complaintmarket-timing and/or late trading in the SupremeExcelsior Funds. The lawsuit seeks unspecified compensatory damages, as well as attorneys' fees and costs. The defendants intend to vigorously defend against this action and the five other class action lawsuits that were previously disclosed relating to allegations of market-timing in the Excelsior Funds. In March 2004, a stockholders' derivative action was filed in California Superior Court in San Francisco against CSC and fourteen current or former CSC directors. The action claims that the directors breached their fiduciary duties to Schwab and its stockholders by allegedly failing to maintain adequate controls to prevent market timing, late trading, and the disclosure of New York, New York Countyportfolio holdings information in Excelsior Funds. The lawsuit seeks the recovery of unspecified compensatory damages and attorneys' fees from the fourteen named individuals, along with the return of all salaries and other remuneration they received as directors. CSC is named as a nominal defendant, although no damages are sought against U.S. Trust NY, alleging that U.S. Trust NY failedCSC. The defendants intend to complyvigorously defend against the allegations. In March 2004, CSTC was dismissed as a defendant in one of two previously disclosed market-timing lawsuits (CSTC has not been served in the other lawsuit) brought by employees of the Janus Capital Group (Janus) mutual funds, which had named CSTC as a defendant in connection with its obligationsrole as Escrow Agentdirected trustee for the Janus 401(k) and Indenture Trustee on the Epic Notes. In August 2003, the parties agreed to a settlement of the case. Under the terms of the settlement, plaintiffs released U.S. Trust NY from all liability. Other than an immaterial deductible, the settlement was paid by USTC's insurance carrier. Although USTC sold its Corporate Trust business in 2001, under the sale agreement, USTC retained responsibility for certain litigation, including this case. As with other major mutual fund companies in the United States and broker-dealers that distribute mutual fund shares, affiliates of theretirement plans. The Company arehas been responding to inquiries and subpoenas from federal and state regulators as part of an industry-wide review ofauthorities relating to mutual fund trading, distribution, and servicing practices.at or through Company affiliates, and has been conducting its own review of such processes. For further information, see Regulatory Developments in Part I - Financial Information, Item 2 - Management's Discussion and Analysis of Financial Condition and Results of Operations - Description of BusinessBusiness. In January 2004, CSC completed its acquisition of SoundView Technology Group, Inc. (SoundView). Under the acquisition agreement, CSC assumed responsibility for SoundView's assets and liabilities, including existing litigation matters in which SoundView is named as a defendant. SoundView and one or more of its subsidiaries (or one or more entities to which SoundView or its subsidiaries is a successor) are among the numerous financial institutions named as defendants in multiple purported securities class actions filed in the United States District Court for the Southern District of New York (the IPO Allocation Cases) between 2001 and 2002. The IPO Allocation Cases allege improper practices in connection with the allocation of shares of IPO securities (and in some instances, follow-on offering shares) and were brought on behalf of persons who either directly or in the aftermarket purchased such securities during the time period between March 1997 and December 2000. The plaintiffs allege that SoundView (or its named subsidiaries) and the other underwriters named as defendants in the IPO Allocation Cases required persons receiving allocations of IPO shares (and in some instances, follow-on offering shares) to pay excessive and undisclosed commissions on unrelated trades and to purchase shares in the aftermarket at specific escalating prices in violation of the federal securities laws. The plaintiffs seek unspecified compensatory damages, as well as interest, attorneys' fees, and costs. SoundView (and/or one or more of its subsidiaries) has been named in 48 purported class action cases, which have been consolidated into 31 actions, each involving a different company's IPO (and in some instances, follow-on offering). SoundView did not serve as lead underwriter in any of the offerings at issue in the IPO Allocation Cases. In addition to the actions in which SoundView is a defendant, SoundView (or one or more of its subsidiaries) had an underwriting commitment in certain of the actions in which SoundView is not named as a defendant, and depending on the outcome of those actions, may have indemnification obligations to the lead underwriter. Additionally, the companies that issued stock in the offerings at issue in the IPO Allocation Cases have stated their intention to seek indemnification from the underwriters. An additional lawsuit filed by a single individual plaintiff against SoundView and other underwriters containing similar allegations relating to IPO practices and seeking similar relief is pending as a related case before the same district court judge. SoundView believes it has defenses to these actions and intends to vigorously defend against such litigation. The nature of the Company's business subjects it to claims, lawsuits, regulatory examinations, and other proceedings in the ordinary course of business. The ultimate outcome of the matters described above and the various other lawsuits, arbitration proceedings, and claims pending against the Company cannot be determined at this time, and the results of these matters cannot be predicted with certainty. There can be no assurance that these matters will not have a material adverse effect on the Company's results of operations in any future period, depending partly on the results for that period, and a substantial judgment could have a material adverse impact on the Company's financial - Business Strategy.25 - condition, results of operations, and cash flows. However, it is the opinion of management, after consultation with legal counsel, that the ultimate outcome of these existing claims and proceedings will not have a material adverse impact on the financial condition, results of operations, or cash flows of the Company. Item 2. Changes in Securities, and Use of Proceeds and Issuer Purchases of Equity Securities None. Item 3. Defaults Upon Senior Securities None. Item 4. Submission of Matters to a Vote of Security Holders None. Item 5. Other Information None. Item 6. Exhibits and Reports on Form 8-K (a) The following exhibits are filed as part of this quarterly report on Form 10-Q. - -------------------------------------------------------------------------------- Exhibit Number Exhibit - -------------------------------------------------------------------------------- 10.256 Separation Agreement and General Release by and among10.257 The Charles Schwab Corporation Charles Schwab & Co., Inc., and John Philip Coghlan dated July 25, 2003.Deferred Compensation Plan, as amended through January 1, 2004 (supersedes Exhibit 10.215). 12.1 Computation of Ratio of Earnings to Fixed Charges. 31.1 Certification Pursuant to Rule 13a-14(a)/15d-14(a), As Adopted Pursuant to Section 302 of The Sarbanes-Oxley Act of 2002. 31.2 Certification Pursuant to Rule 13a-14(a)/15d-14(a), As Adopted Pursuant to Section 302 of The Sarbanes-Oxley Act of 2002. 32.1 Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of The Sarbanes-Oxley Act of 2002.** 32.2 Certification Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of The Sarbanes-Oxley Act of 2002.** ** Furnished as an exhibit to this quarterly report on Form 10-Q. - -------------------------------------------------------------------------------- - 32 - (b) Reports on Form 8-K On July 23, 2003,January 22, 2004, the Registrant furnished a Current Report on Form 8-K announcing under Item 9 (Information Provided Under Item 12)12, in accordance with Securities and Exchange Commission Release No. 33-8216, the financial results for the quarter and year ended June 30,December 31, 2003. On March 29, 2004, the Registrant furnished a Current Report on Form 8-K providing under Item 12 certain additional financial information (which was not required to be filed as part of Exhibit 13.1 to the Company's Form 10-K for the year ended December 31, 2003) and the Letter from the Chief Financial Officer included in the Company's 2003 Annual Report to Stockholders. - 3326 - THE CHARLES SCHWAB CORPORATION SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. THE CHARLES SCHWAB CORPORATION (Registrant) Date: November 14, 2003May 10, 2004 /s/ Christopher V. Dodds ------------------------ --------------------------------------------- ---------------------------- Christopher V. Dodds Executive Vice President and Chief Financial Officer - 3427 -