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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549

FORM 10-Q

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 20192020
or
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from              to         
    
Commission file number 001-09718
The PNC Financial Services Group, Inc.
(Exact name of registrant as specified in its charter)

Pennsylvania 25-1435979
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. Employer
Identification No.)
The Tower at PNC Plaza, 300 Fifth Avenue, Pittsburgh, Pennsylvania 15222-2401
(Address of principal executive offices, including zip code)

(888) 762-2265
(Registrant’s telephone number including area code)

(Former name, former address and former fiscal year, if changed since last report)


Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)
 Name of Each Exchange
  on Which Registered   
Common Stock, par value $5.00PNCNew York Stock Exchange
Depositary Shares Each Representing a 1/4,000 Interest in a Share of Fixed-to-
Floating Rate Non-Cumulative Perpetual Preferred Stock, Series P
PNC PNew York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes      No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes      No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer”, “smaller reporting company”, and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer   Accelerated filer 
Non-accelerated filer   Smaller reporting company 
     Emerging growth company 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 7(a)(2)(B)13(a) of the SecuritiesExchange Act.    ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
    Yes    No  
Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading Symbol(s)
 Name of Each Exchange
  on Which Registered   
Common Stock, par value $5.00PNCNew York Stock Exchange
Depositary Shares Each Representing a 1/4,000 Interest in a Share of Fixed-to-
Floating Rate Non-Cumulative Perpetual Preferred Stock, Series P
PNC PNew York Stock Exchange
Depositary Shares Each Representing a 1/4,000 Interest in a Share of 5.375%
Non-Cumulative Perpetual Preferred Stock, Series Q
PNC QNew York Stock Exchange
As of October 17, 2019,16, 2020, there were 438,170,412423,701,045 shares of the registrant’s common stock ($5 par value) outstanding.
 


THE PNC FINANCIAL SERVICES GROUP, INC.
Cross-Reference Index to Third Quarter 20192020 Form 10-Q


 Pages
PART I – FINANCIAL INFORMATION 
Item 1.   Financial Statements (Unaudited). 
 
Item 2.    Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A). 
Item 3. Quantitative and Qualitative Disclosures about Market Risk.18-33, 55-6122-43, 54-66 and 64-6999-105
Item 4. Controls and Procedures.
 


THE PNC FINANCIAL SERVICES GROUP, INC.
Cross-Reference Index to Third Quarter 2019 Form 10-Q (continued)


  
MD&A TABLE REFERENCEMD&A TABLE REFERENCE MD&A TABLE REFERENCE 
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THE PNC FINANCIAL SERVICES GROUP, INC.
Cross-Reference Index to Third Quarter 2019 Form 10-Q (continued)


 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS TABLE REFERENCENOTES TO CONSOLIDATED FINANCIAL STATEMENTS TABLE REFERENCE NOTES TO CONSOLIDATED FINANCIAL STATEMENTS TABLE REFERENCE 
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FINANCIAL REVIEW
THE PNC FINANCIAL SERVICES GROUP, INC.

This Financial Review, including the Consolidated Financial Highlights, should be read together with our unaudited Consolidated Financial Statements and unaudited Statistical Information included elsewhere in this Quarterly Report on Form 10-Q (the Report or Form 10-Q) and with Items 6, 7, 8 and 9A of our 20182019 Annual Report on Form 10-K (2018(2019 Form 10-K). We have reclassified certain prior period amounts to conform with the current period presentation, which we believe is more meaningful to readers of our consolidated financial statements. For information regarding certain business, regulatory and legal risks, see the following: the Risk Management section of this Financial Review and of Item 7 in our 20182019 Form 10-K; Item 1A Risk Factors included in our 2018first quarter 2020 Form 10-Q and our 2019 Form 10-K; and the Commitments and Legal Proceedings and Commitments Notes of the Notes To Consolidated Financial Statements included in Item 1 of this Report and our first quarter 2020 Form 10-Q and Item 8 of our 20182019 Form 10-K. Also, see the Cautionary Statement Regarding Forward-Looking Information section in this Financial Review and the Critical Accounting Estimates And Judgments section in this Financial Review and in our 20182019 Form 10-K for certain other factors that could cause actual results or future events to differ, perhaps materially, from historical performance and from those anticipated in the forward-looking statements included in this Report. See Note 1415 Segment Reporting in the Notes To Consolidated Financial Statements included in this Report for a reconciliation of total business segment earnings to total PNC consolidated net income as reported on a generally accepted accounting principles (GAAP) basis. In this Report, “PNC”, “we” or “us” refers to The PNC Financial Services Group, Inc. and its subsidiaries on a consolidated basis (except when referring to PNC as a public company, its common stock or other securities issued by PNC, which just refer to The PNC Financial Services Group, Inc.). References to The PNC Financial Services Group, Inc. or to any of its subsidiaries are specifically made where applicable.
Table 1: Consolidated Financial Highlights
Dollars in millions, except per share data
Unaudited
Three months ended
September 30
Nine months ended
September 30
 Three months ended
September 30
Nine months ended
September 30
 
2019201820192018 2020201920202019 
Financial Results (a)    
Revenue    
Net interest income$2,504
$2,466
$7,477
$7,240
 $2,484
$2,504
$7,522
$7,477
 
Noninterest income1,989
1,891
5,741
5,552
 1,797
1,738
5,171
5,041
 
Total revenue4,493
4,357
13,218
12,792
 4,281
4,242
12,693
12,518
 
Provision for credit losses183
88
552
260
 52
183
3,429
552
 
Noninterest expense2,623
2,608
7,812
7,719
 2,531
2,623
7,589
7,812
 
Income before income taxes and noncontrolling interests$1,687
$1,661
$4,854
$4,813
 
Income from continuing operations before income taxes and noncontrolling interests

$1,698
$1,436
$1,675
$4,154
 
Income taxes from continuing operations

166
255
128
706
 
Net income from continuing operations$1,532
$1,181
$1,547
$3,448
 
Income from discontinued operations before taxes



$251
$5,777
$700
 
Income taxes from discontinued operations



40
1,222
111
 
Net income from discontinued operations



$211
$4,555
$589
 
Net income$1,392
$1,400
$4,037
$3,995
 $1,532
$1,392
$6,102
$4,037
 
Less:    
Net income attributable to noncontrolling interests13
11
35
31
 13
13
27
35
 
Preferred stock dividends63
63
181
181
 
Preferred stock dividends (b)63
63
181
181
 
Preferred stock discount accretion and redemptions1
1
3
3
 1
1
3
3
 
Net income attributable to common shareholders1,315
1,325
3,818
3,780
 $1,455
$1,315
$5,891
$3,818
 
Less:  
Dividends and undistributed earnings allocated to participating securities6
6
15
16
 
Impact of BlackRock earnings per share dilution2
2
7
7
 
Net income attributable to diluted common shares$1,307
$1,317
$3,796
$3,757
 
Diluted earnings per common share$2.94
$2.82
$8.42
$7.96
 
Per Common Share

  
Basic earnings from continuing operations$3.40
$2.47
$3.11
$7.15
 
Basic earnings from discontinued operations

.48
10.61
1.30
 
Total basic earnings

$3.40
$2.95
$13.73
$8.45
 
Diluted earnings from continuing operations$3.39
$2.47
$3.11
$7.13
 
Diluted earnings from discontinued operations

.47
10.59
1.29
 
Total diluted earnings$3.39
$2.94
$13.70
$8.42
 
Cash dividends declared per common share$1.15
$.95
$3.05
$2.45
 $1.15
$1.15
$3.45
$3.05
 
Effective tax rate (b)17.5%15.7%16.8%17.0% 
Effective tax rate from continuing operations (c)9.8%17.8%7.6%17.0% 
Performance Ratios    
Net interest margin (c)2.84%2.99%2.91%2.95% 
Net interest margin (d)2.39%2.84%2.57%2.91% 
Noninterest income to total revenue44%43%43%43% 42%41%41%40% 
Efficiency58%60%59%60% 59%62%60%62% 
Return on:    
Average common shareholders’ equity11.56%12.32%11.48%11.83% 11.76%11.56%16.57%11.48% 
Average assets1.36%1.47%1.36%1.42% 1.32%1.36%1.83%1.36% 
(a)The Executive Summary and Consolidated Income Statement Review portions of this Financial Review section provide information regarding items impacting the comparability of the periods presented.
(b)Dividends are payable quarterly other than Series O, Series R and Series S preferred stock, which are payable semiannually, with the Series O payable in different quarters than the Series R and Series S preferred stock.
(c)The effective income tax rates are generally lower than the statutory rate due to the relationship of pretax income to tax credits and earnings that are not subject to tax.
(c)(d)Net interest margin is the total yield on interest-earning assets minus the total rate on interest-bearing liabilities and includes the benefit from use of noninterest-bearing sources. To provide more meaningful comparisons of net interest margins, we use net interest income on a taxable-equivalent basis in calculating average yields used in the calculation of net interest margin by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP in the Consolidated Income Statement. For additional information, see Reconciliation of Taxable-Equivalent Net Interest Income (Non-GAAP) in the Statistical Information (Unaudited) section in Item 1 of this Report.


The PNC Financial Services Group, Inc. – Form 10-Q1



Table 1: Consolidated Financial Highlights (Continued) (a)
UnauditedSeptember 30
2019

December 31
2018

September 30
2018

 September 30
2020

December 31
2019

September 30
2019

 
Balance Sheet Data (dollars in millions, except per share data)
    
Assets$408,916
$382,315
$380,080
 $461,817
$410,295
$408,916
 
Loans$237,377
$226,245
$223,053
 $249,279
$239,843
$237,377
 
Allowance for loan and lease losses$2,738
$2,629
$2,584
 
Allowance for loan and lease losses (b)



$5,751
$2,742
$2,738
 
Interest-earning deposits with banks (b)(c)$19,036
$10,893
$19,800
 $70,959
$23,413
$19,036
 
Investment securities$87,883
$82,701
$80,804
 $91,185
$86,824
$87,883
 
Loans held for sale$1,872
$994
$1,108
 $1,787
$1,083
$1,872
 
Equity investments (c)$13,325
$12,894
$12,446
 $4,938
$5,176
$5,004
 
Asset held for sale (d)

 $8,558
$8,321
 
Mortgage servicing rights$1,483
$1,983
$2,136
 $1,113
$1,644
$1,483
 
Goodwill$9,233
$9,218
$9,218
 $9,233
$9,233
$9,233
 
Other assets$35,774
$34,408
$28,851
 $32,445
$32,202
$35,774
 
Noninterest-bearing deposits$74,077
$73,960
$74,736
 $107,281
$72,779
$74,077
 
Interest-bearing deposits$211,506
$193,879
$190,148
 $247,798
$215,761
$211,506
 
Total deposits$285,583
$267,839
$264,884
 $355,079
$288,540
$285,583
 
Borrowed funds$61,354
$57,419
$57,955
 $42,110
$60,263
$61,354
 
Allowance for unfunded lending related commitments (b)

$689
$318
$304
 
Total shareholders’ equity$49,420
$47,728
$47,058
 $53,276
$49,314
$49,420
 
Common shareholders’ equity$45,428
$43,742
$43,076
 $49,760
$45,321
$45,428
 
Accumulated other comprehensive income (loss)$837
$(725)$(1,260) 
Accumulated other comprehensive income$2,997
$799
$837
 
Book value per common share$103.37
$95.72
$93.22
 $117.44
$104.59
$103.37
 
Period-end common shares outstanding (in millions)439
457
462
 424
433
439
 
Loans to deposits83%84%84% 70%83%83% 
Common shareholders’ equity to total assets11.1%11.4%11.3% 10.8%11.0%11.1% 
Client Assets (in billions)
    
Discretionary client assets under management$163
$148
$159
 $158
$154
$163
 
Nondiscretionary client assets under administration135
124
134
 142
143
135
 
Total client assets under administration298
272
293
 300
297
298
 
Brokerage account client assets52
47
51
 55
54
52
 
Total client assets$350
$319
$344
 $355
$351
$350
 
Basel III Capital Ratios (d)  
Basel III Capital Ratios (e) (f)  
Common equity Tier 19.6%9.6%9.3% 11.7%9.5%9.6% 
Common equity Tier 1 fully implemented (g)11.3%N/A
N/A
 
Tier 1 risk-based10.7%10.8%10.5% 12.8%10.7%10.7% 
Total capital risk-based (e)12.7%13.0%12.7% 
Total capital risk-based (h)15.2%12.7%12.7% 
Leverage9.3%9.4%9.2% 9.4%9.1%9.3% 
Supplementary leverage7.8%7.8%7.7% 9.5%7.6%7.8% 
Asset Quality    
Nonperforming loans to total loans.73%.75%.76% .84%.68%.73% 
Nonperforming assets to total loans, OREO and foreclosed assets.78%.80%.82% .86%.73%.78% 
Nonperforming assets to total assets.45%.47%.48% .47%.43%.45% 
Net charge-offs to average loans (for the three months ended) (annualized).26%.19%.16% .24%.35%.26% 
Allowance for loan and lease losses to total loans1.15%1.16%1.16% 
Allowance for loan and lease losses to total nonperforming loans158%155%153% 
Allowance for loan and lease losses to total loans (i)

2.31%1.14%1.15% 
Allowance for credit losses to total loans (i) (j)2.58%1.28%1.28% 
Allowance for loan and lease losses to nonperforming loans (i)


276%168%158% 
Accruing loans past due 90 days or more (in millions)$532
$629
$619
 $448
$585
$532
 
(a)The Executive Summary and Consolidated Balance Sheet Review portions of this Financial Review provide information regarding items impacting the comparability of the periods presented.
(b)
Amounts at September 30, 2020 reflect the impact of adopting Accounting Standards Update 2016-13 - Financial Instruments - Credit Losses, which is commonly referred to as the Current Expected Credit Losses (CECL) standard and our transition from an incurred loss methodology for these reserves to an expected credit loss methodology. See Note 1 Accounting Policies of this Report for additional information related to our adoption of this standard.
(c)Amounts include balances held with the Federal Reserve Bank of Cleveland (Federal Reserve Bank) of $18.8$70.6 billion, $10.5$23.2 billion and $19.6$18.8 billion as of September 30, 2019,2020, December 31, 20182019 and September 30, 2018,2019, respectively.

2   The PNC Financial Services Group, Inc. – Form 10-Q




(d)Represents our held for sale investment in BlackRock, Inc. In the second quarter of 2020, PNC divested its entire investment in BlackRock. Prior period BlackRock investment balances have been reclassified to the Asset held for sale line in accordance with ASC 205-20, Presentation of Financial Statements - Discontinued Operations. Refer to Note 1 Accounting Policies and Note 2 Discontinued Operations for additional details.
(c)Amounts include our equity interest in BlackRock, Inc..
(d)(e)All ratios are calculated using the regulatory capital methodology applicable to PNC during each period presented and calculated based on the standardized approach. See Basel III Capital discussion in the Capital Management portion of the Risk Management section of this Financial Review and the capital discussion in the Banking Regulation and Supervision section of Item 1 Business and Item 1A Risk Factors in our 20182019 Form 10-K.
(e)(f)The 2019September 30, 2020 ratios are calculated to reflect PNC's election to adopt the CECL optional five-year transition provision, unless noted differently.
(g)The September 30, 2020 fully implemented CET1 ratio is calculated to reflect the full impact of CECL and 2018excludes the benefits of the five-year transition provision.
(h)The 2020 and 2019 Basel III Total risk-based capital ratios include nonqualifying trust preferred capital securities of $60$40 million and $80$60 million, respectively, that are subject to a phase-out period that runs through 2021.
(i)Ratios at September 30, 2020 reflect the changes in methodology due to the adoption of the CECL accounting standard on January 1, 2020, along with increases in reserves during 2020 due to the significantly adverse economic impact of the pandemic and its resulting effects on loan portfolio credit quality and loan growth.
(j)Calculated as the Allowance for loan and lease losses plus the Allowance for unfunded lending related commitments divided by total loans.


2    The PNC Financial Services Group, Inc. – Form 10-Q



EXECUTIVE SUMMARY
Headquartered in Pittsburgh, Pennsylvania, we are one of the largest diversified financial services companies in the United States.States (U.S.). We have businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of our products and services nationally. Our retail branch network is located primarily in markets across the Mid-Atlantic, Midwest and Southeast. We also have strategic international offices in four countries outside the U.S.

Key Strategic Goals
At PNC we manage our company for the long term. We are focused on the fundamentals of growing customers, loans, deposits and revenue and improving profitability, while investing for the future and managing risk, expenses and capital. We continue to invest in our products, markets and brand, and embrace our commitments to our customers, shareholders, employees and the communities where we do business.

We strive to serve our customers and expand and deepen customer relationships by offering a broad range of deposit, credit and fee-based products and services. We are focused on delivering those products and services to our customers with the goal of addressing their financial objectives and putting customers’ needs first. Our business model is built on customer loyalty and engagement, understanding our customers’ financial goals and offering our diverse products and services to help them achieve financial well-being. Our approach is concentrated on organically growing and deepening client relationships across our businesses that meet our risk/return measures.

We are focused on our strategic priorities, which are designed to enhance value over the long term, and consist of:
Expanding our leading banking franchise to new markets and digital platforms;
Deepening customer relationships by delivering a superior banking experience and financial solutions; and
Leveraging technology to innovate and enhance products, services, security and processes.

Our capital priorities are to support client growthcustomers and business investment, maintain appropriate capital in light of economic conditions, the Basel III framework, and other regulatory expectations, and return excess capital to shareholders. For more detail, see the Capital Highlights portion of this Executive Summary, and the Liquidity and Capital Management portion of the Risk Management section of this Financial Review and the Supervision and Regulation section in Item 1 Business of our 20182019 Form 10-K.

Current Economic Environment
The coronavirus (COVID-19) pandemic and public health response to contain it led to a severe recession in the first half of 2020, after the U.S. economy reached a peak in economic activity in February 2020. Most measures of economic activity contracted with enormous declines in consumer spending, employment, retail sales, business investment, industrial production and corporate profitability. The unemployment rate peaked at 14.7% in April and has declined since then, but still remained elevated at 7.9% in September. Real GDP growth in the third quarter was extremely strong, at an annual rate of 33.1%, after declining significantly in the first and second quarters of 2020. While economic conditions have improved, including a rebound in consumer spending and job growth, economic activity remains far below its pre-pandemic level. There is still a great deal of uncertainty about the length and severity of the pandemic and the strength or reversal of the economic rebound, including whether there will be additional fiscal stimulus from the federal government and, if so, its size and scope.

The Federal Reserve has undertaken extraordinary efforts to combat the economic weakness, reducing the federal funds rate 1.5 percentage points in March to a range of 0.00% to 0.25%. The Federal Reserve implemented multiple programs to support the flow of credit to businesses, consumers, and state and local governments, including, for the first time, direct purchases of corporate bonds and of bank loans to small and medium-sized businesses. In addition, the federal government authorized $2.4 trillion in federal spending to support household incomes and businesses, including the $1.8 trillion Coronavirus Aid, Relief and Economic Security (CARES) Act.


The PNC Financial Services Group, Inc. – Form 10-Q 3  



PNC is committed to putting our resources to work to support our customers, communities and the broader financial system. PNC participated in funding Paycheck Protection Program (PPP) loans under the CARES Act and, at September 30, 2020, had $12.9 billion of PPP loans outstanding, down from the $13.7 billion funded during the second quarter of 2020. PNC continues to grant loan modifications for customers in need through various hardship relief programs. We analyze and make decisions on these modifications based on each individual borrower's situation. PNC is also assisting customers with PPP loan forgiveness under the CARES Act. See the Troubled Debt Restructurings and Loan Modifications in the Credit Risk Management portion of the Risk Management section of this Financial Review for details on our commercial and consumer loan modifications.
Our retail branch operations are gradually returning to business as usual as we continue to prioritize the safety and well-being of our customers and employees. In the third quarter of 2020, we progressively reopened branches both for appointment banking and full banking operations. As of the end of October 2020, approximately 96% of branch lobbies were fully opened.

See the Recent Regulatory Developments section of this Financial Review as well as the Recent Regulatory Developments section in our first and second quarter 2020 Form 10-Q for additional detail on the CARES Act and other governmental responses to the pandemic and its economic and financial impacts. See also Risk Factors in Part II, Item 1A of our first quarter 2020 Form 10-Q for a description of the associated risks.

Community Support

In the second quarter of 2020, we announced a commitment of more than $1.0 billion to help end systemic racism and support economic empowerment of African Americans and low- and moderate-income communities including more than $50 million in additional charitable support for national and local work that is designed to help eliminate systemic racism and promote social justice, expand financial education and workforce development initiatives and enhance low-income neighborhood revitalization and affordable housing. In addition, this commitment will provide community development financing and capital for neighborhood revitalization, consumers, small businesses and enhancements to PNC's existing matching gift program to include support for qualifying non-profit organizations that support economic empowerment and social justice educational efforts.

Second Quarter Sale of Equity Investment in BlackRock, Inc.

In the second quarter of 2020, PNC divested its entire 22.4% equity investment in BlackRock. Net proceeds from the sale were $14.2 billion. The after-tax gain on the sale of $4.3 billion, and donation expense and BlackRock's historical results for all periods presented, are reported as discontinued operations. For additional details on the divestiture of our equity investment in BlackRock, see Note 2 Discontinued Operations in the Notes To Consolidated Financial Statements of this Report and the second quarter Form 10-Q.

Income Statement Highlights

Net income from continuing operations of $1.4$1.5 billion, or $2.94$3.39 per diluted common share, for the third quarter of 2019 decreased $82020 increased $351 million, or 1%30%, compared to $1.4net income from continuing operations of $1.2 billion, or $2.82$2.47 per diluted common share, for the third quarter of 2018.2019.
Total revenue increased $136$39 million, or 3%1%, to $4.5$4.3 billion.
Net interest income of $2.5 billion increased $38decreased $20 million, or 2%1%.
Net interest margin decreased to 2.39% compared to 2.84% for the third quarter of 2019.
Noninterest income increased $59 million, or 3%, to 2.84% compared to 2.99%$1.8 billion.
Provision for credit losses for the third quarter of 2018.
Noninterest income2020 of $2.0 billion increased $98$52 million, or 5%.
which was calculated under the Current Expected Credit Losses (CECL) accounting standard adopted January 1, 2020, reflected a provision recapture for consumer loans, offset by a provision for expected losses for certain borrowers in industries adversely impacted by the pandemic, primarily within the commercial real estate portfolio. In addition, the third quarter 2020 provision for credit losses included $39 million related to investment securities. Provision for credit losses increaseddecreased $131 million compared to $183 million from $88 million for the third quarter of 2018.2019.
Noninterest expense of $2.6 billion increased $15decreased $92 million, or 1%.4%, to $2.5 billion, reflecting a continuous focus on expense management as well as lower business activity related to the economic impact of the pandemic.
We generated positive operating leverage of 4.4% in the third quarter of 2019.
Earnings per diluted common share increased reflecting lower average common shares outstanding due2020 and 4.3% for the first nine months of 2020 compared to share repurchases.the same periods in 2019.

For additional detail, see the Consolidated Income Statement Review section of this Financial Review.

4   The PNC Financial Services Group, Inc. – Form 10-Q




Balance Sheet Highlights
Our balance sheet was strong and well positioned at September 30, 20192020 and December 31, 2018.2019. In comparison to December 31, 2018:2019:
Total assets increased $26.6$51.5 billion, or 7%13%, to $408.9$461.8 billion.
Total loans increased $11.1$9.4 billion, or 4%, to $249.3 billion.
Total commercial loans grew $12.1 billion, or 8%, to $172.7 billion, reflecting broad based growth including PPP loan originations under the CARES Act.
Total consumer loans decreased $2.7 billion, or 3%, to $76.6 billion primarily in auto, credit card and home equity loans, partially offset by higher residential mortgage loans.
Investment securities increased $4.4 billion, or 5%, to $237.4 billion.
Total commercial lending grew $7.9 billion, or 5%, to $160.2 billion.
Total consumer lending increased $3.2 billion, or 4%, to $77.2 billion.
Investment securities increased $5.2 billion, or 6%, to $87.9$91.2 billion.
Interest-earning deposits with banks, primarily with the Federal Reserve Bank, increased $8.1$47.5 billion to $19.0 billion.$71.0 billion due to higher liquidity from deposit growth and proceeds from the sale of our equity investment in BlackRock.
Total deposits increased $17.7$66.5 billion, or 7%23%, to $285.6 billion.$355.1 billion due to growth in commercial deposits reflecting customer liquidity accumulation and higher consumer deposits driven by government stimulus and lower consumer spending.
Borrowed funds increased $3.9decreased $18.2 billion, or 7%30%, to $61.4 billion.$42.1 billion reflecting use of liquidity from deposit growth and proceeds from the sale of our equity investment in BlackRock.

For additional detail, see the Consolidated Balance Sheet Review section of this Financial Review.



The PNC Financial Services Group, Inc. – Form 10-Q3



Credit Quality Highlights
Overall creditCredit quality remained strong.metrics in the third quarter of 2020 reflected continued uncertainty in the economic environment.
At September 30, 20192020 compared to December 31, 2018:2019:
Nonperforming assets of $1.8$2.2 billion increased $39$400 million, or 2%.23%, driven by higher nonperforming commercial loans in industries adversely impacted by the pandemic and the energy industry.
Overall loan delinquencies of $1.2 billion decreased $137$266 million, or 9%18%, to $1.3 billion.reflecting CARES Act and other forbearance and extension treatments.
Net charge-offs were $155 million or .26%in both third quarters of 2020 and 2019, representing .24% of average loans on an annualized basis in the third quarter of 2019 compared to $91 million, or .16%,2020 and .26% for the thirdsame quarter of 2018.2019.
The allowance for loan and leasecredit losses (ALLL)(ACL) related to loans increased to $6.4 billion, or 2.58% of total loans, was 1.15% at September 30, 2019 and 1.16%2020, calculated under the CECL accounting standard adopted January 1, 2020, compared to $3.1 billion, or 1.28% of total loans, at December 31, 2018.2019. The increase was due to the change in methodology together with the significantly adverse economic impact of the pandemic and its resulting effects on loan portfolio credit quality and loan growth.

For additional detail, including the adoption of the CECL accounting standard and the significant economic impact of the pandemic, see the Credit Risk Management portion of the Risk Management section of this Financial Review.

Capital Highlights
We maintained agrew our strong capital position and continued to return capital to shareholders.position.
The Basel III common equity Tier 1 (CET1) capital ratio was 9.6%increased to 11.7% at both September 30, 2019 and2020 from 9.5% at December 31, 2018.2019.
The September 30, 2020 ratio reflects higher capital due in part to the gain from the sale of our equity investment in BlackRock and changes under the Tailoring Rules, effective January 1, 2020 for PNC, partially offset by the impact of the CECL accounting standard.
Additionally, capital benefited from our election of a five-year transition period for CECL's estimated impact on CET1 capital. CECL's estimated impact on CET1 capital is defined as the change in retained earnings at adoption plus or minus 25% of the change in CECL ACL at the balance sheet date compared to CECL ACL at transition. The estimated CECL impact is added to CET1 capital through December 31, 2021, then phased-out over the following three years.
Common shareholders' equity increased 10% to $45.4$49.8 billion at September 30, 20192020, compared to $43.7$45.3 billion at December 31, 2018.2019.
InOn October 1, 2020, the PNC board of directors declared a quarterly cash dividend on common stock of $1.15 per share payable on November 5, 2020.
We announced on March 16, 2020 a temporary suspension of our common stock repurchase program in conjunction with the Federal Reserve's effort to support the U.S. economy during the pandemic, and will continue the suspension through the fourth quarter of 2020, consistent with the extension of the Federal Reserve's special capital distribution restrictions. We repurchased $99 million of common shares in the third quarter to offset the effects of 2019, we returned $1.5 billion of capital to shareholders through repurchases of 7.5 million common shares for $1.0 billion and dividends on common shares of $.5 billion.employee benefit plan-related issuances in 2020 as permitted by guidance from the Federal Reserve.
For the nine months ended September 30, 2019, we returned $3.9 billion of capital to shareholders through repurchases of 19.4 million common shares for $2.5 billion and dividends on common shares of $1.4 billion.

The PNC Financial Services Group, Inc. – Form 10-Q 5  



See the Liquidity and Capital Management portion of the Risk Management section of this Financial Review for more detail on our 20192020 liquidity and capital actions as well as our capital ratios.

OurPNC’s ability to take certain capital actions, including plansreturning capital to pay or increase common stock dividends or to repurchase shares under current or future programs,shareholders, is subject to the results of the supervisory assessment ofPNC meeting or exceeding a stress capital adequacy undertakenbuffer established by the Board of Governors of the Federal Reserve System (Federal Reserve) as part ofBoard in connection with the Federal Reserve Board's Comprehensive Capital Analysis and Review (CCAR) process. The Federal Reserve also has imposed additional limitations on capital distributions through the fourth quarter of 2020 by CCAR-participating bank holding companies and may extend these limitations, potentially in modified form. For additional information, see Capital Management in the Risk Management section in this Financial Review and the Supervision and Regulation section in Item 1 Business of our 20182019 Form 10-K.

Business Outlook
Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than those we are currently expecting and do not take into account potential legal and regulatory contingencies. These statements are based on our view that:views, as follow:
The U.S. economy is in a nascent economic growth, after acceleratingrecovery in the second half of 2020, following a few years ago, has slowed since mid-2018 and is expected to slow further throughvery severe but very short economic contraction in the restfirst half of thisthe year and into 2020.
Job growth will continue into 2020, but at a slower pace due to both difficulty in finding workersthe COVID-19 pandemic and slower economic growth. The unemployment rate is expectedpublic health measures to increase slightlycontain it. Real GDP declined significantly in the near term,first and second quarters of 2020, as many firms closed, at least temporarily, and consumers stayed at home. Since the late spring/early summer economic activity has picked up due to loosening restrictions on businesses, massive federal stimulus, and extremely low interest rates. Between May and September the economy added back slightly more than half of the 22 million jobs lost in March and April.
Despite the improvement in the economy in recent months, economic activity remains far below its pre-pandemic level and unemployment remains elevated. Real GDP growth in the third quarter was extremely strong, at an annual rate of 33.1%, but will slow in the labor market will remain tight, pushing wages higherfourth quarter and supporting continued gains in consumer spending.
Slower global economic growth, trade restrictionsthrough 2021. PNC does not expect real GDP to return to its pre-pandemic level until late 2021, and geopolitical concerns are downside risksdoes not expect employment to the forecast, which have increased in 2019, and risksreturn to its pre-pandemic level until 2023. Risks to this outlook are weighted to the downside.downside; they include a further resurgence in the spread of the coronavirus and a lack of additional stimulus from the federal government.
Inflation has slowed in 2019, to belowMonetary policy remains extremely supportive of economic growth. PNC expects the Federal Open Market Committee's (FOMC's) 2% objective, but is expectedCommittee to gradually increase overkeep the next two years.
Our baseline forecast includes the 0.25% federal funds rate cut on October 30, 2019. We expect the funds rate to remain in aits current range of 1.50%0.00% to 1.75%0.25% through at least mid-2024.

Given the restmany unknowns and risks being heavily weighted to the downside, our forward-looking statements are subject to the risk that conditions will be substantially different than we are currently expecting. If efforts to contain COVID-19 are unsuccessful and restrictions on businesses and activities are not further lifted or are reimposed, the recovery would be much weaker. There is even the potential that the economy could fall back into recession. PNC’s baseline scenario assumes additional fiscal stimulus; continued inaction on stimulus is another major downside risk. The longer it takes to combat the pandemic the more permanent damage it will cause to business and consumer fundamentals and sentiment; this could make the recovery weaker and result in permanently lower long-run economic growth. An extended global recession due to COVID-19 would weaken the U.S. recovery. As a result, the outbreak and its consequences, including responsive measures to manage it, have had and are likely to continue to have an adverse effect, possibly materially, on our business and financial performance by adversely affecting the demand and profitability of 2019.our products and services, the valuation of assets and our ability to meet the needs of our customers.

For the fourth quarter of 20192020 compared to the third quarter of 2019,2020, we expect:
Average loans to be up approximately 1%;decline in the low-single digits percentage range;
Net interest income to be down approximately 1%;stable;
Fee income to be stable to up 1%. Fee income consists of asset management, consumer services, corporate services, residential mortgage and service charges on deposits;
Otherother noninterest income to be between $275 million and $325 million, resulting in our expectation that total noninterest income will be down in the range of $300 million to $350 million, excluding net securities gains (losses) and activity related to Visa Class B common shares;
Provision for credit losses to be between $175 million and $225 million; andhigh-single digit percentage range;
Noninterest expense to be up approximately 1%.; and
Net loan charge-offs to be between $200 million and $250 million.

For the full year 2019,2020, we expect to deliver positive operating leverage in the effective tax raterange of 3% to be approximately 17%4%.


4    The PNC Financial Services Group, Inc. – Form 10-Q



See the Cautionary Statement Regarding Forward-Looking Information section in this Financial Review and Item 1A Risk Factors in our 2018first quarter 2020 Form 10-Q and 2019 Form 10-K for other factors that could cause future events to differ, perhaps materially, from those anticipated in these forward-looking statements.

6   The PNC Financial Services Group, Inc. – Form 10-Q




CONSOLIDATED INCOME STATEMENT REVIEW

Our Consolidated Income Statement is presented in Part I, Item 1 of this Report.

Net income for the third quarterfrom continuing operations of 2019 was $1.4$1.5 billion, or $2.94 per diluted common share, a decrease of $8 million, or 1%, compared to $1.4 billion, or $2.82$3.39 per diluted common share for the third quarter of 2018.2020 increased $351 million, or 30%, compared to net income from continuing operations of $1.2 billion, or $2.47 per diluted common share, for the third quarter of 2019. For the first nine months of 2019,2020, net income from continuing operations was $4.0$1.5 billion, or $8.42$3.11 per diluted common share, an increase of $42 million, or 1%, compared to $4.0$3.4 billion, or $7.96$7.13 per diluted common share, for the first nine months of 2018.2019.

Net income decreased slightly compared to the third quarter of 2018 as a result of higher provision for credit losses and noninterest expense, partially offset by increases in noninterest income and net interest income. Net income increased compared to the first nine months of 2018 driven by higher net interest income and noninterest income, partially offset by increases in provision for credit losses and noninterest expense.
Net Interest Income
Table 2: Summarized Average Balances and Net Interest Income (a)
  2020
2019 
Three months ended September 30
Dollars in millions
 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Assets             
Interest-earning assets             
Investment securities $90,502
 2.18% $496
 $85,166
 2.91% $622
 
Loans 253,092
 3.32% 2,127
 237,682
 4.47% 2,698
 
Interest-earning deposits with banks 60,327
 .10% 15
 15,632
 2.17% 85
 
Other 9,752
 2.23% 55
 14,094
 3.49% 123
 
Total interest-earning assets/interest income $413,673
 2.57% 2,693
 $352,574
 3.95% 3,528
 
Liabilities             
Interest-bearing liabilities             
Interest-bearing deposits $248,551
 .12% 74
 $206,942
 1.02% 531
 
Borrowed funds 43,344
 1.06% 118
 63,933
 2.87% 468
 
Total interest-bearing liabilities/interest expense $291,895
 .26% 192
 $270,875
 1.45% 999
 
Net interest margin/income (Non-GAAP)   2.39% 2,501
   2.84% 2,529
 
Taxable-equivalent adjustments     (17)     (25) 
Net interest income (GAAP)     $2,484
     $2,504
 
 2019
2018  2020 2019 
Three months ended September 30
Dollars in millions
 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Nine months ended September 30
Dollars in millions
 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Assets                          
Interest-earning assets                          
Investment securities $85,166
 2.91% $622
 $80,766
 2.92% $591
  $87,795
 2.45% $1,617
 $83,719
 3.00% $1,884
 
Loans 237,682
 4.47% 2,698
 223,342
 4.36% 2,474
  254,919
 3.58% 6,893
 233,724
 4.54% 8,013
 
Interest-earning deposits with banks 15,632
 2.17% 85
 19,151
 1.97% 95
  37,582
 .28% 80
 14,708
 2.32% 256
 
Other 14,094
 3.49% 123
 7,114
 5.19% 92
  10,028
 2.64% 199
 12,780
 3.70% 354
 
Total interest-earning assets/interest income $352,574
 3.95% 3,528
 $330,373
 3.89% 3,252
  $390,324
 2.98% 8,789
 $344,931
 4.04% 10,507
 
Liabilities                          
Interest-bearing liabilities                          
Interest-bearing deposits $206,942
 1.02% 531
 $186,320
 .71% 336
  $235,160
 .34% 590
 $201,371
 1.01% 1,518
 
Borrowed funds 63,933
 2.87% 468
 59,838
 2.76% 421
  51,225
 1.59% 619
 62,033
 3.05% 1,433
 
Total interest-bearing liabilities/interest expense $270,875
 1.45% 999
 $246,158
 1.21% 757
  $286,385
 .56% 1,209
 $263,404
 1.48% 2,951
 
Net interest margin/income (Non-GAAP)   2.84% 2,529
   2.99% 2,495
    2.57% 7,580
   2.91% 7,556
 
Taxable-equivalent adjustments     (25)     (29)      (58)     (79) 
Net interest income (GAAP)     $2,504
     $2,466
      $7,522
     $7,477
 
  2019 2018 
Nine months ended September 30
Dollars in millions
 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Average
Balances

 
Average
Yields/
Rates

 
Interest
Income/
Expense

 
Assets             
Interest-earning assets             
Investment securities $83,719
 3.00% $1,884
 $77,656
 2.87% $1,674
 
Loans 233,724
 4.54% 8,013
 222,385
 4.23% 7,091
 
Interest-earning deposits with banks 14,708
 2.32% 256
 21,921
 1.74% 286
 
Other 12,780
 3.70% 354
 7,305
 4.74% 259
 
Total interest-earning assets/interest income $344,931
 4.04% 10,507
 $329,267
 3.75% 9,310
 
Liabilities             
Interest-bearing liabilities             
Interest-bearing deposits $201,371
 1.01% 1,518
 $184,716
 .59% 810
 
Borrowed funds 62,033
 3.05% 1,433
 59,481
 2.60% 1,173
 
Total interest-bearing liabilities/interest expense $263,404
 1.48% 2,951
 $244,197
 1.08% 1,983
 
Net interest margin/income (Non-GAAP)   2.91% 7,556
   2.95% 7,327
 
Taxable-equivalent adjustments     (79)     (87) 
Net interest income (GAAP)     $7,477
     $7,240
 
(a)Interest income calculated as taxable-equivalent interest income. To provide more meaningful comparisons of interest income and yields for all interest-earning assets, as well as net interest margins, we use interest income on a taxable-equivalent basis in calculating average yields and net interest margins by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP on the Consolidated Income Statement. For more information, see Reconciliation of Taxable-Equivalent Net Interest Income (Non-GAAP) in the Statistical Information (Unaudited) section in Item 1 of this Report.


The PNC Financial Services Group, Inc. – Form 10-Q5



earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP on the Consolidated Income Statement. For more information, see Reconciliation of Taxable-Equivalent Net Interest Income (Non-GAAP) in the Statistical Information (Unaudited) section in Item 1 of this Report.
Changes in net interest income and margin result from the interaction of the volume and composition of interest-earning assets and related yields, interest-bearing liabilities and related rates paid, and noninterest-bearing sources of funding. See the Statistical Information (Unaudited) – Average Consolidated Balance Sheet And Net Interest Analysis section of this Report for additional information.


The PNC Financial Services Group, Inc. – Form 10-Q 7  



Net interest income increased $38decreased $20 million, or 2%1%, and $237increased $45 million, or 3%1%, for the third quarter and first nine months of 2019,2020, respectively, compared to the same periods in 2018.2019. The increasedecrease in both comparisons reflected higher loan and securities balances and higher loanthe quarterly comparison was attributable to lower yields on interest-earning assets, partially offset by lower rates on deposits and borrowings and higher depositaverage interest-earning assets. In the year-to-date comparison, the increase was driven by lower rates on deposits, higher average interest-earning assets and lower borrowing costs and balances, partially offset by lower yields on interest-earning assets and higher average deposit balances. Net interest margin decreased 45 basis points in both comparisons decreased as higher loanthe quarterly comparison and 34 basis points in the year-to-date comparison reflecting the reduction in the federal funds rate by the Federal Reserve in March 2020 and related changes in other short-term rates which resulted in lower yields were more thanon loans and securities, partially offset by lower rates on deposits and borrowings. Additionally, the impact of higher deposit costs.balances held with the Federal Reserve contributed to the margin declines.

Average investment securities increased $4.4$5.3 billion, or 6%, in the quarterly comparison and $4.1 billion, or 5%, in the quarterly comparison and $6.1 billion, or 8% in the year-to-date comparison. BothThe increases were primarily due to net purchase activity ofincreases in agency residential mortgage-backed securities, partially offset by a decrease in U.S. Treasury and government agency securities and commercial mortgage-backed securities, partially offset by lower non-agency residential mortgage-backed securities and other securities.in the year-to-date comparison.

Average investment securities represented 24%22% of average interest-earning assets for allboth the third quarter and first nine months of 2020 compared to 24% for the same periods presented.in 2019.

Average loans grew $14.3$15.4 billion, or 6%, and $11.3$21.2 billion, or 5%9%, in the quarterly and year-to-date comparisons, respectively. Loan growth was driven by increasesan increase in both commercial lending of $11.5and consumer loans. Average commercial loans increased $14.2 billion or 8%, and $9.5$17.5 billion or 6%, in the respective comparisons reflecting broad-basedbroad based growth primarilyincluding PPP lending under the CARES Act and higher utilization of loan commitments driven by the economic impact of the pandemic on customer liquidity preferences in the Corporate Banking and Business Credit businesses in our Corporate & Institutional Banking segment.year-to-date comparison.

Average consumer lendingloans increased $2.8$1.2 billion or 4%, and $1.8$3.7 billion or 2%, in the quarterly and year-to-date comparisons, respectively. Growth in residential mortgage and home equity was partially offset by lower credit card, education, and auto loans in the quarterly comparison. The year-to-date comparison reflected growth in residential mortgage, auto, credit card and unsecured installment loans, was partially offset by declinesa decline in home equity and education loans. Lower home equity loans reflected paydowns and payoffs exceeding new originated volume. In addition, runoff of brokered home equity and government guaranteed education loans contributeddue to runoff in the declines. guaranteed government loan portfolio.

Average loans represented 67%61% of average interest-earning assets for the third quarter of 20192020 and 65% for the first nine months of 2020 compared to 67% and 68% for the third quarter of 2018 and both year-to-date periods.same periods in 2019, respectively.

Average interest-earning deposits with banks decreased $3.5increased $44.7 billion and $7.2$22.9 billion in the respective quarterly and year-to-date comparisons, reflecting loweras average balances held with the Federal Reserve Bank asincreased due to higher liquidity from deposit growth and proceeds from the sale of our equity investment of liquidity continued.in BlackRock.

Average interest-bearing deposits grew $20.6$41.6 billion, or 11%20%, and $16.7$33.8 billion, or 9%17%, in the respective quarterly and year-to-date comparisons reflecting overall depositgrowth in commercial and consumer deposits as well as pandemic-related accumulation of customer growth. Additionally,liquidity. In total, average interest-bearing deposits increased to 85% and 82% of average interest-bearing liabilities for the increases reflected a shiftthird quarter and first nine months of deposits2020 compared to interest-bearing from noninterest-bearing deposits, which declined $4.0 billion and $4.9 billion76% for the same periods in the respective comparisons. Consumer deposit growth from the retail national expansion strategy also contributed to the deposit increases.2019.

Average borrowed funds increased $4.1decreased $20.6 billion, or 7%32%, compared with the third quarter of 20182019 and $10.8 billion, or 17%, compared to the first nine months of 2019 primarily due to highera decline in Federal Home Loan Bank (FHLB) borrowings. Average borrowed funds increased $2.6 billion, or 4%, compared withborrowings reflecting the first nine monthsuse of 2018 primarily due to higher FHLB borrowingsliquidity from deposit growth and federal funds purchased partially offset by lower bank notes and senior debt.proceeds from the sale of our equity investment in BlackRock.

Further details regarding average loans and deposits are included in the Business Segments Review section of this Financial Review.

68   The PNC Financial Services Group, Inc. – Form 10-Q




Noninterest Income
Table 3: Noninterest Income
 Three months ended September 30
Nine months ended September 30  Three months ended September 30
Nine months ended September 30 
     Change     Change      Change     Change 
Dollars in millions 2019

2018
 $ % 2019
 2018
 $
 %
  2020

2019
 $ % 2020
 2019
 $
 %
 
Noninterest income                                  
Asset management $464
 $486
 $(22) (5)% $1,346
 $1,397
 $(51) (4)%  $215
 $213
 $2
 1 % $615
 $646
 $(31) (5)% 
Consumer services 402
 377
 25
 7 % 1,165
 1,115
 50
 4 %  390
 402
 (12) (3)% 1,097
 1,165
 (68) (6)% 
Corporate services 469
 465
 4
 1 % 1,415
 1,381
 34
 2 %  479
 469
 10
 2 % 1,517
 1,415
 102
 7 % 
Residential mortgage 134
 76
 58
 76 % 281
 257
 24
 9 %  137
 134
 3
 2 % 505
 281
 224
 80 % 
Service charges on deposits 178
 186
 (8) (4)% 517
 522
 (5) (1)%  119
 178
 (59) (33)% 366
 517
 (151) (29)% 
Other 342
 301
 41
 14 % 1,017
 880
 137
 16 %  457
 342
 115
 34 % 1,071
 1,017
 54
 5 % 
Total noninterest income $1,989

$1,891

$98
 5 % $5,741

$5,552

$189
 3 %  $1,797

$1,738

$59
 3 % $5,171

$5,041

$130
 3 % 
 
Noninterest income toas a percentage of total revenue was 44%42% for the third quarter of 20192020 and 43%41% for the third quarter of 2018 and first nine months of both2020 compared to 41% and 40% for the same periods in 2019, and 2018.respectively.

Asset management revenue declined in both periodsthe year-to-date comparison declined due to lower earnings from ourthe impact of PNC's divestiture activity in 2019 of the retirement recordkeeping business and PNC's proprietary mutual funds partially offset by the impact of higher average equity investment in BlackRock and lower yielding assets under management for both periods.markets. PNC's discretionary client assets under management increaseddecreased to $158 billion at September 30, 2020 from $163 billion at September 30, 2019, compared to $159 billion at September 30, 2018primarily as a result of increases in equity markets.the fourth quarter 2019 sale of the proprietary mutual funds.

GrowthConsumer services revenue declined in the quarterly and year-to-date comparisons as a result of lower transaction volumes and activity reflecting lower consumer services revenuespending.

Service charges on deposits decreased in both comparisons resulted from higher debitdue to lower transaction volumes and credit card fees netwaived for customers experiencing pandemic-related hardships and lower revenue related to the elimination of rewards, and higher brokerage fees, reflecting continued momentum in both transaction activity and customer growth.certain checking product fees.

Corporate services revenue increased in boththe quarterly and year-to-date comparisons increased due to higher revenue from commercial mortgage banking activities, asset-backed financing fees, loans commitments fees and treasury management product revenue, partially offset by lower merger and acquisition advisory fees. The year-to-date comparison also reflected a decrease in loan syndication fees.

Residential mortgage revenue increased in both comparisons due to a higher benefitloan sales revenue partially offset by lower servicing fees due to increased payoff volumes. Additionally, revenue from residential mortgage servicing rights (RMSR) valuation, net of economic hedge, was lower in the quarterly comparison and higher loan sales revenue from increased origination volumes.in the year-to-date comparison.

Other noninterest income forincreased in the third quarterquarterly comparison and included higher revenue from net securities gains, capital markets-related activities and positive valuation adjustments of 2019 increased overprivate equity investments. In the third quarter of 2018year-to-date comparison, the increase was primarily attributable to higher net securities gains and capital markets-related revenue, the benefit of lower negative Visa Class B derivative fair value adjustments and higher net gains on commercial mortgage loans held for sale partially offset by lower revenue from private equity investments. Otherinvestments and lower gains on asset sales, including the second quarter 2019 divestiture of the retirement recordkeeping business.

Noninterest Expense

Table 4: Noninterest Expense
  Three months ended September 30 Nine months ended September 30 
      Change     Change 
Dollars in millions 2020

2019
 $ % 2020
 2019
 $
 %
 
Noninterest expense                 
Personnel $1,410
 $1,400
 $10
 1 % $4,152
 $4,179
 $(27) (1)% 
Occupancy 205
 206
 (1) 
 611
 633
 (22) (3)% 
Equipment 292
 291
 1
 
 880
 862
 18
 2 % 
Marketing 67
 76
 (9) (12)% 172
 224
 (52) (23)% 
Other 557
 650
 (93) (14)% 1,774
 1,914
 (140) (7)% 
Total noninterest expense $2,531

$2,623

$(92) (4)% $7,589
 $7,812
 $(223) (3)% 
The decrease in noninterest expense in the quarterly and year-to-date comparisons reflected lower business activity related to the economic impact of the pandemic, including costs associated with business travel and lower marketing expense. In the year-to-date

The PNC Financial Services Group, Inc. – Form 10-Q 9  



comparison, personnel and occupancy expenses declined due to variable costs associated with decreased business activity, partially offset by higher equipment expense related to technology investments.

Effective Income Tax Rate

The effective income increasedtax rate from continuing operations was 9.8% in the third quarter of 2020 compared to 17.8% in the third quarter of 2019, and 7.6% in the first nine months of 20192020 compared to 201817.0% in the same period in 2019. The decrease in both comparisons was primarily due to higher gains on asset sales, includingtax credit benefits and the salefavorable resolution of certain tax matters in the retirement recordkeeping business in secondthird quarter 2019 and higher net securities gains, partially offset by larger negative derivative fair value adjustments related to Visa Class B common shares and lower revenue from private equity investments.of 2020.

Provision For Credit Losses
Table 5: Provision for Credit Losses
  Three months ended September 30 Nine months ended September 30 
Dollars in millions 2020
 2019
 2020
 2019
 
Provision for (recapture of) credit losses         
Loans and leases $(23) $183
 $3,149
 $552
 
Unfunded lending related commitments (a) 27
   192
   
Investment securities 39
   69
   
Other financial assets 9
   19
   
Total provision for credit losses $52
 $183
 $3,429
 $552
 
(a) For the three and nine months ended September 30, 2019, the provision for unfunded lending related commitments was included in the provision for loans and leases.

The provision for credit losses increased $95decreased $131 million for the third quarter of 2020 compared to $183 million in the third quarter of 2019 compared to $88 million in the third quarter of 2018 and increased $292 million to $552 million$2.9 billion for the first nine months of 20192020 compared towith the same period in 2018.2019. The increasesprovision in the 2020 periods was calculated under the CECL accounting standard adopted January 1, 2020. The provision for loans and leases in the third quarter of 2020 reflected growtha provision recapture for consumer loans, offset by a provision for expected losses for certain borrowers in bothindustries adversely impacted by the pandemic, primarily within the commercial real estate loan portfolio. In addition, the third quarter 2020 provision for credit losses included $39 million related to investment securities. The higher provision for the nine months ended September 30, 2020 reflected the change in methodology together with the significantly adverse economic impact of the pandemic and consumer lending portfoliosits resulting effects on loan portfolio credit quality and included higher reserves for auto and credit card loans.loan growth.

The Credit Risk Management portion of the Risk Management section of this Financial Review includes additional information regarding factors impacting the provision for credit losses.


Net Income from Discontinued Operations

The PNC Financial Services Group, Inc. – Table 6: Discontinued OperationsForm 10-Q7



Noninterest Expense

Table 4: Noninterest Expense
  Three months ended September 30 Nine months ended September 30 
      Change     Change 
Dollars in millions 2019

2018
 $ % 2019
 2018
 $
 %
 
Noninterest expense                 
Personnel $1,400
 $1,413
 $(13) (1)% $4,179
 $4,123
 $56
 1 % 
Occupancy 206
 195
 11
 6 % 633
 616
 17
 3 % 
Equipment 291
 264
 27
 10 % 862
 818
 44
 5 % 
Marketing 76
 71
 5
 7 % 224
 201
 23
 11 % 
Other 650
 665
 (15) (2)% 1,914
 1,961
 (47) (2)% 
Total noninterest expense $2,623

$2,608

$15
 1 % $7,812
 $7,719
 $93
 1 % 
Noninterest expense increasedThe following table summarizes net income from our investment in both comparisonsBlackRock, which is now reported as investments in support of business growth were reflected in higher equipment and occupancy expense as well as higher marketing expense, which included costs for the retail national expansion strategy. In the third quarter of 2019, personnel expense declined due to lower variable compensation and in both comparisons other expense decreaseddiscontinued operations as a result of lower Federal Deposit Insurance Corporation (FDIC) deposit insurance cost from the elimination of the surcharge assessment.second quarter 2020 divestiture.
  Three months ended September 30 Nine months ended September 30 
          
Dollars in millions 2020 2019
 2020
 2019
 
Net income from discontinued operations 
 $211
 $4,555
 $589
 

PNC continued to focusFor additional details on disciplined expense management, and for full-year 2019 we are on track to achieve our goal of $300 million in cost savings through our continuous improvement program, which will contribute to funding a portionthe divestiture of our technology and business investments.

Effective Income Tax Rate

The effective income tax rate was 17.5%equity investment in BlackRock, see Note 2 Discontinued Operations in the thirdNotes To Consolidated Financial Statements of this Report and the second quarter of 2019 compared to 15.7% in the third quarter of 2018 and 16.8% in the first nine months of 2019 compared to 17.0% in the same period of 2018.Form 10-Q.

810   The PNC Financial Services Group, Inc. – Form 10-Q




CONSOLIDATED BALANCE SHEET REVIEW
Table 5:7: Summarized Balance Sheet Data
September 30
 December 31
 Change September 30
 December 31
 Change 
Dollars in millions2019
 2018
 $% 2020
 2019
 $% 
Assets              
Interest-earning deposits with banks$19,036
 $10,893
 $8,143
75 % $70,959
 $23,413
 $47,546
203 % 
Loans held for sale1,872
 994
 878
88 % 1,787
 1,083
 704
65 % 
Asset held for sale (a)  8,558
 (8,558)(100)% 
Investment securities87,883
 82,701
 5,182
6 % 91,185
 86,824
 4,361
5 % 
Loans237,377
 226,245
 11,132
5 % 249,279
 239,843
 9,436
4 % 
Allowance for loan and lease losses(2,738) (2,629) (109)(4)% 
Allowance for loan and lease losses (b)(5,751) (2,742) (3,009)(110)% 
Mortgage servicing rights1,483
 1,983
 (500)(25)% 1,113
 1,644
 (531)(32)% 
Goodwill9,233
 9,218
 15

 9,233
 9,233
 

 
Other54,770
 52,910
 1,860
4 % 44,012
 42,439
 1,573
4 % 
Total assets$408,916
 $382,315
 $26,601
7 % $461,817
 $410,295
 $51,522
13 % 
Liabilities    



     



 
Deposits$285,583
 $267,839
 $17,744
7 % $355,079
 $288,540
 $66,539
23 % 
Borrowed funds61,354
 57,419
 3,935
7 % 42,110
 60,263
 (18,153)(30)% 
Allowance for unfunded lending related commitments (b)689
 318
 371
117 % 
Other12,524
 9,287
 3,237
35 % 10,629
 11,831
 (1,202)(10)% 
Total liabilities359,461
 334,545
 24,916
7 % 408,507
 360,952
 47,555
13 % 
Equity    



     



 
Total shareholders’ equity49,420
 47,728
 1,692
4 % 53,276
 49,314
 3,962
8 % 
Noncontrolling interests35
 42
 (7)(17)% 34
 29
 5
17 % 
Total equity49,455
 47,770
 1,685
4 % 53,310
 49,343
 3,967
8 % 
Total liabilities and equity$408,916
 $382,315
 $26,601
7 % $461,817
 $410,295
 $51,522
13 % 
(a)Represents our held for sale investment in BlackRock. In the second quarter of 2020, PNC divested its entire investment in BlackRock. Prior period BlackRock investment balances have been reclassified to the Asset held for sale line in accordance with ASC 205-20, Presentation of Financial Statements - Discontinued Operations. Refer to Note 1 Accounting Policies and Note 2 Discontinued Operations in the Notes To Consolidated Financial Statements of this Report and the second quarter Form 10-Q for additional details.
(b)Amount as of September 30, 2020 reflects the impact of adopting the CECL accounting standard and our transition from an incurred loss methodology for these reserves to an expected credit loss methodology. Prior period amounts represent ALLL under the incurred loss methodology. Refer to Note 1 Accounting Policies in this Report for additional detail on the adoption of this standard.

The summarized balance sheet data in Table 57 is based upon our Consolidated Balance Sheet in Part I, Item 1 of this Report.

Our balance sheet was strong and well positioned at both September 30, 20192020 and December 31, 2018.2019.
Total assets increased as a result of loan growth, higher interest-earning deposits with banks, primarily the Federal Reserve Bank, loan growth, and higher investment securities;
Total liabilities increased primarily due to deposit growth reflecting customer liquidity accumulation, partially offset by lower FHLB borrowings and higher borrowed funds;federal funds purchased;
Total equity increased primarily due to higher retained earnings driven by net income partially offset by share repurchasesthe gain on sale of our equity investment in BlackRock and common and preferred dividends and as a result of higher accumulated other comprehensive income (AOCI)., partially offset by dividends on common and preferred stock, share repurchases, the day-one effect of adopting the CECL accounting standard and the redemption of our Series Q preferred stock.

The ACL related to loans totaled $6.4 billion at September 30, 2020, an increase of $3.3 billion since December 31, 2019. The increase was attributable to a $.6 billion day-one CECL transition adjustment and a $3.3 billion provision for credit losses, partially offset by net charge-offs of $.6 billion. The provision reflects the significantly adverse economic impact of the pandemic and its resulting effects on loan portfolio credit quality and loan growth. See the following for additional information regarding our ACL related to loans:
Allowance for Credit Losses in the Credit Risk Management section of this Financial Review, and
Note 1 Accounting Policies and Note 4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements included in this Report.

The following discussion provides additional information about the major components of our balance sheet. Information regarding our capital and regulatory compliance is included in the Liquidity and Capital Management portion of the Risk Management section in this Financial Review and in Note 18 Regulatory Matters in the Notes To Consolidated Financial Statements included in our 20182019 Form 10-K.
Loans
Table 6: Loans
 September 30
 December 31
 Change 
Dollars in millions2019
 2018
 $% 
Commercial lending       
Commercial$124,014
 $116,834
 $7,180
6 % 
Commercial real estate28,884
 28,140
 744
3 % 
Equipment lease financing7,290
 7,308
 (18)
 
Total commercial lending160,188
 152,282
 7,906
5 % 
Consumer lending    



 
Home equity24,971
 26,123
 (1,152)(4)% 
Residential real estate21,082
 18,657
 2,425
13 % 
Automobile16,004
 14,419
 1,585
11 % 
Credit card6,815
 6,357
 458
7 % 
Education3,461
 3,822
 (361)(9)% 
Other consumer4,856
 4,585
 271
6 % 
Total consumer lending77,189
 73,963
 3,226
4 % 
Total loans$237,377
 $226,245
 $11,132
5 % 



The PNC Financial Services Group, Inc. – Form 10-Q911  



Loans
Table 8: Loans
 September 30
 December 31
 Change 
Dollars in millions2020
 2019
 $% 
Commercial       
Commercial and industrial$137,187
 $125,337
 $11,850
9 % 
Commercial real estate29,028
 28,110
 918
3 % 
Equipment lease financing6,479
 7,155
 (676)(9)% 
Total commercial172,694
 160,602
 12,092
8 % 
Consumer    



 
Home equity24,539
 25,085
 (546)(2)% 
Residential real estate22,886
 21,821
 1,065
5 % 
Automobile14,977
 16,754
 (1,777)(11)% 
Credit card6,303
 7,308
 (1,005)(14)% 
Education3,051
 3,336
 (285)(9)% 
Other consumer4,829
 4,937
 (108)(2)% 
Total consumer76,585
 79,241
 (2,656)(3)% 
Total loans$249,279
 $239,843
 $9,436
4 % 

Commercial loans increased reflecting broad-based growth across our Corporate Banking and Business Credit businesses within our Corporate & Institutional Banking segment. In Corporate Banking, commercial loan growth was primarily driven by asset-backed finance securitizations as well as increasedincluding PPP lending to large and mid-size corporate clients. In Business Credit, commercialunder the CARES Act. At September 30, 2020 PNC had $12.9 billion of PPP loans increased as a resultoutstanding, down from the second quarter funded amount of new originations and higher utilization. Commercial real estate loans increased due to higher commercial mortgage balances, partially offset by project loan payoffs.$13.7 billion.

For commercial and industrial loans by industry and commercial real estate loans by geography and property type, see Loan Portfolio Characteristics and Analysis in the Credit Risk Management portion of the Risk Management section inof this Financial Review.

Consumer lending balancesTotal consumer loans declined as new originations decreased due to the economic impact of the pandemic and lower consumer spending. Residential mortgage loans increased as growththe low interest rate environment resulted in residential real estate, auto, credit card and other consumer loans was partially offset by lower home equity and education loans.

Residential real estate loans increasedan increase in origination volumes primarily from originations of nonconforming loans, which are loans that do not meet government agency standards as a result of exceeding agency conforming loan limits. The growth in auto loans reflected higher indirect auto loans from continued new loan originations and expansion into franchised dealers in new markets as well as growth in direct auto loans. Credit card balances increased as we continued to focus on our long-term objective of deepening penetration within our existing customer base as well as new client acquisition. The growth in other consumer balances due to unsecured installment loans was driven by product enhancements, including a new mobile-optimized digital application.

Home equity loans declined as paydowns and payoffs exceeded new originated volume and brokered home equity loans continued to run off. Education loans declined primarily due to continued runoff of the government guaranteed education loan portfolio.

For information on our home equity and residential real estate portfolios, including loans by geography, and our auto loan portfolio, see Loan Portfolio Characteristics and Analysis in the Credit Risk Management portion of the Risk Management section in this Financial Review.

For additional information regarding our loan portfolio see the Note 3 Asset Quality1 Accounting Policies and Note 4 Loans and Related Allowance for Loan and LeaseCredit Losses in ourthe Notes To Consolidated Financial Statements included in this Report, and Note 1 Accounting Policies in our 2018 Form 10-K.Report.

Investment Securities

Investment securities of $87.9$91.2 billion at September 30, 20192020 increased $5.2$4.4 billion, or 6%5%, compared to December 31, 2018, driven by2019, due primarily to net purchases and changesan increase in unrealized gains and lossesthe fair value of agency residential mortgage backed securities of $5.4 billion.mortgage-backed and U.S. Treasury securities.

The level and composition of the investment securities portfolio fluctuates over time based on many factors including market conditions, loan and deposit growth, and balance sheet management activities. We manage our investment securities portfolio to optimize returns, while providing a reliable source of liquidity for our banking and other activities, considering the Liquidity Coverage Ratio (LCR) and other internal and external guidelines and constraints. During 2020, $16.2 billion of debt securities were transferred from held to maturity to available for sale pursuant to elections made under recently adopted accounting standards. See further discussion in Note 1 Accounting Policies.

12   The PNC Financial Services Group, Inc. – Form 10-Q




Table 7:9: Investment Securities
September 30, 2019 December 31, 2018 Ratings (a) as of September 30, 2019 September 30, 2020 December 31, 2019 Ratings (a) as of September 30, 2020 
Dollars in millions
Amortized
Cost

 
Fair
Value

 
Amortized
Cost

 
Fair
Value

 
AAA/
AA

 A
 BBB
 BB and Lower
 
No
Rating

 
Amortized
Cost (b)

 
Fair
Value

 
Amortized
Cost

 
Fair
Value

 
AAA/
AA

 A
 BBB
 BB and Lower
 
No
Rating

 
U.S. Treasury and government agencies$18,369
 $18,852
 $18,862
 $18,863
 100% 
 
 
 
 $18,063
 $19,157
 $16,926
 $17,348
 100% 
 
 
 
 
Agency residential mortgage-backed49,657
 50,330
 45,153
 44,407
 100% 
 
 
 
 51,202
 52,928
 50,266
 50,984
 100% 
 
 
 
 
Non-agency residential mortgage-backed1,766
 2,078
 2,076
 2,365
 13% 2% 2% 47% 36% 1,376
 1,603
 1,648
 1,954
 12% 1% 2% 47% 38% 
Agency commercial mortgage-backed2,998
 3,031
 2,773
 2,720
 100% 
 
 
 
 2,824
 2,966
 3,153
 3,178
 100% 
 
 
 
 
Non-agency commercial mortgage-backed (b)(c)3,658
 3,701
 3,177
 3,145
 87% 4% 

 

 9% 3,851
 3,829
 3,782
 3,806
 87% 1%   5% 7% 
Asset-backed (c)(d)5,310
 5,394
 5,115
 5,155
 89% 2% 1% 7% 1% 5,158
 5,240
 5,096
 5,166
 92% 1%   6% 1% 
Other (d)(e)4,687
 4,881
 5,670
 5,753
 73% 16% 8% 1% 2% 5,308
 5,638
 4,580
 4,771
 67% 21% 10%   2% 
Total investment securities (e)(f)
$86,445
 $88,267
 $82,826
 $82,408
 96% 1% 1% 1% 1% $87,782
 $91,361
 $85,451
 $87,207
 96% 1% 1% 1% 1% 
(a)Ratings percentages allocated based on amortized cost.cost, net of allowance for securities.
(b)
Amortized cost is presented net of applicable allowance for securities of $71 million at September 30, 2020 in accordance with the adoption of the CECL accounting standard. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies for additional detail on the adoption of this ASU.
(c)Collateralized primarily by retail properties, office buildings, lodging properties and multifamily housing.
(c)(d)Collateralized primarily by corporate debt, government guaranteed education loans and other consumer credit products.
(d)(e)Includes state and municipal securities.
(e)(f)Includes available for sale and held to maturity securities, which are recorded on our balance sheet at fair value and amortized cost, respectively.

Table 79 presents the distribution of our total investment securities portfolio by amortized cost and fair value, as well as by credit rating. We have included credit ratings information because we believe that the information is an indicator of the degree of credit risk to which we are exposed, which could affect our risk-weighted assets and, therefore, our risk-based regulatory capital ratios under the

10    The PNC Financial Services Group, Inc. – Form 10-Q



current regulatory capital rules.exposed. Changes in credit ratings classifications could indicate increased or decreased credit risk and could be accompanied by a reduction or increase in the fair value of our investment securities portfolio. We continually monitor the credit risk in our portfolio and maintain the allowance for securities at an appropriate level to absorb expected credit losses on our investment securities portfolio for the remaining contractual term of the securities adjusted for expected prepayments. See Note 1 Accounting Policies and Note 3 Investment Securities in the Notes To Consolidated Financial Statements for additional details regarding the methodology for determining the allowance and the amount of the allowance for investment securities, respectively.

The duration of investment securities was 2.42.2 years at September 30, 2019.2020. We estimate that at September 30, 20192020 the effective duration of investment securities was 2.52.7 years for an immediate 50 basis points parallel increase in interest rates and 2.21.7 years for an immediate 50 basis points parallel decrease in interest rates.

Based on expected prepayment speeds, the weighted-average expected maturity of the investment securities portfolio was 3.83.4 years at September 30, 20192020 compared to 5.34.1 years at December 31, 2018.2019.

Table 8:10: Weighted-Average Expected Maturities of Mortgage and Asset-Backed Debt Securities
September 30, 20192020Years
 
Agency residential mortgage-backed3.63.1
 
Non-agency residential mortgage-backed6.66.4
 
Agency commercial mortgage-backed4.14.4
 
Non-agency commercial mortgage-backed2.62.7
 
Asset-backed2.02.2
 

Additional information regarding our investment securities is included in Note 53 Investment Securities and Note 612 Fair Value in the Notes To Consolidated Financial Statements included in this Report.


The PNC Financial Services Group, Inc. – Form 10-Q 13  



Funding Sources
Table 9:11: Details of Funding Sources
September 30
 December 31
 Change September 30
 December 31
 Change 
Dollars in millions2019
 2018
 $% 2020
 2019
 $% 
Deposits              
Noninterest-bearing$74,077
 $73,960
 $117

 $107,281
 $72,779
 $34,502
47 % 
Interest-bearing    



     



 
Money market55,215
 53,368
 1,847
3 % 62,948
 54,115
 8,833
16 % 
Demand69,161
 65,211
 3,950
6 % 86,866
 71,692
 15,174
21 % 
Savings65,195
 56,793
 8,402
15 % 78,229
 68,291
 9,938
15 % 
Time deposits21,935
 18,507
 3,428
19 % 19,755
 21,663
 (1,908)(9)% 
Total interest-bearing deposits211,506
 193,879
 17,627
9 % 247,798
 215,761
 32,037
15 % 
Total deposits285,583
 267,839
 17,744
7 % 355,079
 288,540
 66,539
23 % 
Borrowed funds    



     



 
FHLB borrowings21,901
 21,501
 400
2 % 5,500
 16,341
 (10,841)(66)% 
Bank notes and senior debt27,148
 25,018
 2,130
9 % 26,839
 29,010
 (2,171)(7)% 
Subordinated debt5,473
 5,895
 (422)(7)% 6,465
 6,134
 331
5 % 
Other6,832
 5,005
 1,827
37 % 3,306
 8,778
 (5,472)(62)% 
Total borrowed funds61,354
 57,419
 3,935
7 % 42,110
 60,263
 (18,153)(30)% 
Total funding sources$346,937
 $325,258
 $21,679
7 % $397,189
 $348,803
 $48,386
14 % 

TotalGrowth in total deposits increased with growth primarily in interest-bearing deposits, including a shift from noninterest-bearing deposits driven by a higher rate environment in the comparison. The increase in deposits reflected both commercial and consumer deposit growth,customer liquidity accumulation, including from the retail national expansion strategy which contributed to the increase in savings. Interest-bearing demand deposits at September 30, 2019 included $3.9 billion of balances for a new sweep deposit product for asset management clients previously held off-balance sheet primarily in PNC proprietary money market mutual funds.government stimulus and lower consumer spending.

Borrowed funds increaseddecreased due to higherlower FHLB borrowings, federal funds purchased (included in other borrowed funds) and bank notes and senior debt, as a resultreflecting the use of net issuancesliquidity from deposit growth and proceeds from the sale of our equity investment in the first nine months of 2019. The increase in other borrowed funds included higher federal funds purchased. BlackRock.

The level and composition of borrowed funds fluctuates over time based on many factors including market conditions, loan, investment securities and deposit growth, and capital considerations. We manage our borrowed funds to provide a reliable source of liquidity for our banking and other activities, considering our LCR requirements and other internal and external guidelines and constraints.

See the Liquidity and Capital Management portion of the Risk Management section of this Financial Review for additional information regarding our 20192020 liquidity and capital activities. See Note 8 Borrowed Funds in the Notes to Consolidated Financial Statements in Item 1 of this Report for additional information related to our borrowings.
Shareholders’ Equity

Total shareholders’ equity was $53.3 billion at September 30, 2020, an increase of $4.0 billion, or 8%, compared to December 31, 2019. The increase resulted from net income of $6.1 billion, which included the gain on sale of our equity investment in BlackRock, and higher AOCI of $2.2 billion, partially offset by common and preferred stock dividends of $1.7 billion, common share repurchases of $1.4 billion, a day-one transition adjustment of $.7 billion for the adoption of the CECL accounting standard and $.5 billion for the redemption of our Series Q preferred stock.

PNC announced on March 16, 2020 a temporary suspension of our common stock repurchase program in conjunction with the Federal Reserve's effort to support the U.S. economy during the pandemic, and will continue the suspension through the fourth quarter of 2020, consistent with the extension of the Federal Reserve's special capital distribution restrictions. PNC repurchased $99 million of common shares in the third quarter to offset the effects of employee benefit plan-related issuances in 2020 as permitted by guidance from the Federal Reserve.




14The PNC Financial Services Group, Inc. – Form 10-Q11




Shareholders’ Equity

Total shareholders’ equity was $49.4 billion at September 30, 2019, an increase of $1.7 billion compared to December 31, 2018. The increase resulted from net income of $4.0 billion and higher AOCI of $1.6 billion primarily related to net unrealized securities gains, partially offset by common share repurchases of $2.5 billion and common and preferred dividends of $1.6 billion.

Common shares outstanding declined to 439 million at September 30, 2019 from 457 million at December 31, 2018 as repurchases of 19.4 million shares during the period were partially offset by stock-based compensation activity.
BUSINESS SEGMENTS REVIEW

We have fourthree reportable business segments:
Retail Banking
Corporate & Institutional Banking
Asset Management Group
BlackRock

Business segment results and a description of each business are included in Note 1415 Segment Reporting in the Notes To Consolidated Financial Statements in this Report. Certain amounts included in this Business Segments Review differ from those amounts shown in Note 14,15, primarily due to the presentation in this Financial Review of business net interest income on a taxable-equivalent basis.

During the second quarter of 2020, we divested our entire 22.4% investment in BlackRock. See Note 2 Discontinued Operations in the Notes To Consolidated Financial Statements in this Report for additional information on the sale and details on our results and cash flows for the three and nine months ended September 30, 2020 and 2019. Following the sale and donation, PNC only holds shares of BlackRock stock in a fiduciary capacity for clients of PNC.

Net interest income in business segment results reflects our internal funds transfer pricing methodology. Assets receive a funding charge and liabilities and capital receive a funding credit based on a transfer pricing methodology that incorporates product repricing characteristics, tenor and other factors.
Total business segment financial results differ from total consolidated net income. TheseThe impact of these differences areis reflected in the “Other” category as shown in Table 7181 in Note 1415 Segment Reporting in Item 1 ofthe Notes To Consolidated Financial Statements in this Report. “Other” includes residual activities that do not meet the criteria for disclosure as a separate reportable business, such as asset and liability management activities including net securities gains or losses, other-than-temporary impairment ofACL for investment securities, certain trading activities, certain runoff consumer loan portfolios, private equity investments, intercompany eliminations, certain corporate overhead, tax adjustments that are not allocated to business segments, gains or losses related to BlackRock transactions, exited businesses and differences between business segment performance reporting and financial statement reporting (GAAP), including the presentation of net income attributable to noncontrolling interests as the segments’ results exclude their portion of net income attributable to noncontrolling interests.

See the Executive Summary of this Financial Review for our discussion of the impact of pandemic-related developments on our business and operations, including pandemic relief efforts for our customers. We have granted loan modifications through various hardship relief programs to assist our customers in need during the pandemic. See Loan Modifications in the Troubled Debt Restructurings and Loan Modifications section of Credit Risk Management for details on these programs.



12The PNC Financial Services Group, Inc. – Form 10-Q15  



Retail Banking

Retail Banking's core strategy is to acquire and retain customers who maintain their primary checking and transaction relationships with us. We seek to deepen relationships by meeting the broad range of our customers’ financial needs with savings, liquidity, lending, investment and retirement solutions. A strategic priority for us is to differentiate the customer experience and drive transformation and automation. A key element of our strategy is to expand the use of lower-cost alternative distribution channels, with an emphasis on digital capabilities, while continuing to optimize the traditional branch network. In addition, we have a disciplined process to continually improve the engagement of both our employees and customers, which is a strong driver of customer growth, retention and relationship expansion. In 2018, we launched our national expansion strategy designed to grow customers with digitally-led banking and an ultra-thin branch network in markets outside of our existing retail branch network, and began offering our digital high yield savings deposit product and opened our first solution center.

Table 10:12: Retail Banking Table
(Unaudited)              
Nine months ended September 30      Change       Change 
Dollars in millions, except as noted2019 2018 $% 2020 2019 $% 
Income Statement              
Net interest income$4,118
 $3,800
 $318
8 % $4,229
 $4,118
 $111
3 % 
Noninterest income1,996
 1,935
 61
3 % 2,046
 1,996
 50
3 % 
Total revenue6,114
 5,735
 379
7 % 6,275
 6,114
 161
3 % 
Provision for credit losses356
 254
 102
40 % 1,049
 356
 693
195 % 
Noninterest expense4,531
 4,491
 40
1 % 4,557
 4,531
 26
1 % 
Pretax earnings1,227
 990
 237
24 % 669
 1,227
 (558)(45)% 
Income taxes291
 239
 52
22 % 161
 291
 (130)(45)% 
Earnings$936
 $751
 $185
25 % $508
 $936
 $(428)(46)% 
Average Balance Sheet              
Loans held for sale$586
 $662
 $(76)(11)% $769
 $586
 $183
31 % 
Loans              
Consumer              
Home equity$22,679
 $24,188
 $(1,509)(6)% $22,723
 $22,679
 $44

 
Residential real estate18,215
 15,806
 2,409
15 % 
Automobile15,201
 13,643
 1,558
11 % 16,449
 15,201
 1,248
8 % 
Credit card6,767
 6,403
 364
6 % 
Education3,672
 4,208
 (536)(13)% 3,226
 3,672
 (446)(12)% 
Credit cards6,403
 5,746
 657
11 % 
Other2,187
 1,794
 393
22 % 
Other consumer2,417
 2,187
 230
11 % 
Total consumer50,142
 49,579
 563
1 % 69,797
 65,948
 3,849
6 % 
Commercial and commercial real estate10,440
 10,397
 43

 
Residential mortgage15,806
 13,767
 2,039
15 % 
Commercial12,298
 10,440
 1,858
18 % 
Total loans$76,388
 $73,743
 $2,645
4 % $82,095
 $76,388
 $5,707
7 % 
Total assets$92,282
 $89,259
 $3,023
3 % $98,764
 $92,282
 $6,482
7 % 
Deposits              
Noninterest-bearing demand$31,338
 $30,555
 $783
3 % $38,390
 $31,338
 $7,052
23 % 
Interest-bearing demand42,207
 42,172
 35

 46,501
 42,207
 4,294
10 % 
Money market25,786
 30,656
 (4,870)(16)% 23,210
 25,786
 (2,576)(10)% 
Savings55,659
 46,091
 9,568
21 % 67,000
 55,659
 11,341
20 % 
Certificates of deposit12,619
 11,957
 662
6 % 11,579
 12,619
 (1,040)(8)% 
Total deposits$167,609
 $161,431
 $6,178
4 % $186,680
 $167,609
 $19,071
11 % 
Performance Ratios              
Return on average assets1.36% 1.12%    .69% 1.36%    
Noninterest income to total revenue33% 34%    33% 33%    
Efficiency74% 78%    73% 74%    


16The PNC Financial Services Group, Inc. – Form 10-Q13





Nine months ended September 30      Change 
At or for the nine months ended September 30      Change 
Dollars in millions, except as noted2019
 2018
 $% 2020
 2019
 $% 
Supplemental Noninterest Income Information              
Consumer services$881
 $837
 $44
5 % $1,058
 $1,148
 $(90)(8)% 
Brokerage$267
 $260
 $7
3 % 
Residential mortgage$281
 $257
 $24
9 % $505
 $281
 $224
80 % 
Service charges on deposits$504
 $503
 $1

 $364
 $504
 $(140)(28)% 
Residential Mortgage Information              
Residential mortgage servicing statistics (in billions, except as noted) (a)              
Serviced portfolio balance (b)$123
 $127
 $(4)(3)% $119
 $123
 $(4)(3)% 
Serviced portfolio acquisitions$9
 $10
 $(1)(10)% $21
 $9
 $12
133 % 
MSR asset value (b)$0.9
 $1.4
 $(.5)(36)% $0.6
 $0.9
 $(0.3)(33)% 
MSR capitalization value (in basis points) (b)72
 108
 (36)(33)% 50
 72
 (22)(31)% 
Servicing income: (in millions)              
Servicing fees, net (c)$139
 $132
 $7
5 % $105
 $139
 $(34)(24)% 
Mortgage servicing rights valuation, net of economic hedge$38
 $22
 $16
73 % $138
 $38
 $100
*
 
Residential mortgage loan statistics              
Loan origination volume (in billions)$8.0
 $5.8
 $2.2
38 % $11.4
 $8.0
 $3.4
43 % 
Loan sale margin percentage2.41% 2.39%    3.51% 2.41%    
Percentage of originations represented by:              
Purchase volume (d)50% 67%    38% 50%    
Refinance volume50% 33%    62% 50%    
Other Information (b)              
Customer-related statistics (average)              
Non-teller deposit transactions (e)57% 54%    63% 57%    
Digital consumer customers (f)69% 65%    73% 69%    
Credit-related statistics              
Nonperforming assets (g)$1,056
 $1,145
 $(89)(8)% $1,077
 $1,056
 $21
2 % 
Net charge-offs$380
 $308
 $72
23 % 
Net charge-offs - loans and leases$433
 $380
 $53
14 % 
Other statistics              
ATMs9,102
 9,093
 9

 9,058
 9,102
 (44)
 
Branches (h)2,310
 2,388
 (78)(3)% 2,207
 2,310
 (103)(4)% 
Brokerage account client assets (in billions) (i)$52
 $51
 $1
2 % $55
 $52
 $3
6 % 
* - Not Meaningful
(a)Represents mortgage loan servicing balances for third parties and the related income.
(b)Presented as of September 30, except for average customer-related statistics which are averages for the nine months ended, and net charge-offs which are both for the nine months ended.
(c)
Servicing fees net of impact of decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan payments, prepayments, and loans that were paid down or paid off during the period.
(d)
Mortgages with borrowers as part of residential real estate purchase transactions.
(e)
Percentage of total consumer and business banking deposit transactions processed at an ATM or through our mobile banking application.
(f)
Represents consumer checking relationships that process the majority of their transactions through non-teller channels.
(g)Primarily nonperforming loans of $1.1 billion for both September 30, 20192020 and September 30, 2018.2019.
(h)
Excludes stand-alone mortgage offices and satellite offices (e.g., drive-ups, electronic branches and retirement centers) that provide limited products and/or services.
(i)Includes cash and money market balances.

Retail Banking earned $936had earnings of $508 million in the first nine months of 20192020 compared with $751$936 million for the same period in 2018.2019. The increasedecrease in earnings was attributable to a higher provision for credit losses and increased noninterest expense partially offset by higher net interest income and noninterest income partially offset by an increase in provision for credit losses and higher noninterest expense.income.

Net interest income increased primarily due to widergrowth in loan and deposit balances, partially offset by narrower interest rate spreads on the value of deposits as well as growth in depositloans and loan balances.deposits.

Noninterest income increased largely due to growth in consumer services, including debit and credit card, brokerage, and merchant service fees, and higher residential mortgage revenue attributable to aincreased loan sales revenue and higher benefitrevenue from residential mortgage servicing rights valuation, net of economic hedge, and increased loan sales revenue from higher origination volumes. These increases were partially offset by lower servicing fees. The increase in noninterest income was partially offset by a decrease in service charges on deposits and consumer services fees reflecting lower transaction volumes, fees waived to assist customers in the pandemic, lower consumer spending and the elimination of certain checking product fees. The increase in noninterest income was also driven by lower negative derivative fair value adjustments related to Visa Class B common shares of $55$22 million for the first nine months of 2020 compared with the negative adjustments of $7$55 million infor the same period of 2018.

in 2019.

14The PNC Financial Services Group, Inc. – Form 10-Q17  



Provision for credit losses increased in the first nine months of 20192020 compared to the same period in 2019 reflecting changes in methodology due to the adoption of 2018 primarily as a resultthe CECL accounting standard, together with the significantly adverse economic impact of higher auto loan, unsecured installment loan and credit card portfolio reserves attributed in part to loan growth.the pandemic.

Higher noninterest expense primarily resulted from an increasehigher personnel, branch related expenses due in ATM expense drivenpart to the impact of the pandemic, and equipment, partially offset by enhanced checking product benefits, higher equipment expense,lower advertising and increased marketing activity, including expenses related to our national expansion initiative.marketing.

The deposit strategy of Retail Banking is to remain disciplined on pricing and focused on growing and retaining relationship-based balances, executing on market-specific deposit growth strategies and providing a source of low-cost funding and liquidity to PNC. In the first nine months of 2019,2020, average total deposits increased compared to the same period in 2018, as both interest-bearing2019 primarily driven by growth in demand and noninterest-bearing demandsavings deposits increased. Savings depositswhich increased due, in part, to a shift from money market deposits to relationship-based savings products as well as growth inproducts. Savings and demand deposits also benefited from the impact of government stimulus payments and lower consumer deposits, including from our national expansion initiative. Certificates of deposit increased reflecting shifts in consumer preferencesspending due to time deposits.the pandemic.

Retail Banking average total loans increased in the first nine months of 20192020 compared with the same period in 2018.2019.
Average residential mortgages increased primarily as a result of growth in nonconforming residential mortgage loans and a robust refinance market driven by historically low interest rates.
Average commercial loans increased primarily due to PPP loans.
Average auto loans increased primarily due to strong new indirect auto loan volumes, including in our Southeast and expansion markets, as well as growth in direct auto loans.markets.
Average credit card balances increased as we continued to focus on our long-term objective of deepening penetration within our existing customer base as well as new client acquisition.
Average unsecured installment loans increased primarily driven by growth in originations through digital channels.
Average home equity loans decreasedincreased as new originated volume exceeded paydowns and payoffs on loans exceeded new originated volume.loans.
Average education loans decreased driven by a decline in the runoff portfolio of government guaranteed education loans.

OurIn 2018, we launched our national expansion initiative launchedstrategy designed to grow customers with digitally-led banking and a thin branch network in 2018. Deposit products are led bymarkets outside of our existing retail branch network and began offering a digital high yield savings account.deposit product and opened our first solution center in Kansas City. Solution centers are an emerging branch operating model with a distinctive layout, where routine transactions are supported through a combination of technology and skilled banker assistance to create personalized experiences. The primary focus of the solution center is to bring a community element to our digital banking capabilities. The solution center provides a collaborative environment that connects our customers with our digital solutions and banking services, beyond deposits and withdrawals. Following the first solution center opening in Kansas City in 2018, threefour additional solution centers have opened in 2019 with a second in Kansas City and twothree in the Dallas/Fort Worth market. In the third quarter of 2020 we expanded into three new markets, Boston, Houston and Nashville and opened eleven new solution centers including one location in Boston, three in Houston, three in Nashville, and four in Dallas/Fort Worth. We also offer digital unsecured installment and small business loans in the expansion markets.

Retail Banking continues to enhance the customer experience with refinements to product and service offerings that drive value for consumers and small businesses. We are focused on meeting the financial needs of our customers by providing a broad range of liquidity, banking and investment products. Retail Banking also continued to execute on its strategy of transforming the customer experience through transaction channel migration, branch network and home lending process transformations and multi-channel engagement and service strategies. We are also continually assessing our current branch network for optimization opportunities as usage of alternative channels has increased and have closed 110 branches through the first nine months of 2020.
Approximately 69%73% of consumer customers used non-teller channels for the majority of their transactions in the first nine months of 20192020 compared with 65%69% for the same period in 2018.2019.
Deposit transactions via ATM and mobile channels increased to 57%63% of total deposit transactions in the first nine months of 20192020 from 54%57% for the same period in 2018.2019.

Retail Banking continues to make progress on its multi-year initiative to redesign the home lending process.process, including integrating mortgage and home equity lending into a common platform. Technology enhancements supported increased residential mortgage origination volumes in 2019. Thevolume. In addition, we enhanced the home equity origination cycleprocess to make it easier and to reach additional customers. The enhanced product is currently available in twenty-four states and we are moving toward offering the focusproduct in 2019 as we enhance current capabilitiesmost of the remaining states in order2020 and 2021. Additional improvements for both mortgage and home equity are planned to improve speedcontinue through the remainder of delivery2020 and convenience for customers.

2021.



18The PNC Financial Services Group, Inc. – Form 10-Q15




Corporate & Institutional Banking
 
Corporate & Institutional Banking’s strategy is to be the leading relationship-based provider of traditional banking products and services to its customers through the economic cycles. We aim to grow our market share and drive higher returns by delivering value-added solutions that help our clients better run their organizations, all while maintaining prudent risk and expense management. We continue to focus on building client relationships where the risk-return profile is attractive.

Table 11:13: Corporate & Institutional Banking Table
(Unaudited)       
Nine months ended September 30      Change 
Dollars in millions2019 2018 $% 
Income Statement       
Net interest income$2,745
 $2,707
 $38
1 % 
Noninterest income1,891
 1,774
 117
7 % 
Total revenue4,636
 4,481
 155
3 % 
Provision for credit losses219
 43
 176
409 % 
Noninterest expense2,087
 2,019
 68
3 % 
Pretax earnings2,330
 2,419
 (89)(4)% 
Income taxes531
 562
 (31)(6)% 
Earnings$1,799
 $1,857
 $(58)(3)% 
Average Balance Sheet       
Loans held for sale$467
 $763
 $(296)(39)% 
Loans       
Commercial$112,371
 $102,342
 $10,029
10 % 
Commercial real estate26,257
 26,699
 (442)(2)% 
Equipment lease financing7,273
 7,512
 (239)(3)% 
Total commercial lending145,901
 136,553
 9,348
7 % 
Consumer16
 49
 (33)(67)% 
Total loans$145,917
 $136,602
 $9,315
7 % 
Total assets$163,126
 $153,149
 $9,977
7 % 
Deposits       
Noninterest-bearing demand$39,016
 $44,577
 $(5,561)(12)% 
Money market27,358
 23,511
 3,847
16 % 
Other25,285
 19,182
 6,103
32 % 
Total deposits$91,659
 $87,270
 $4,389
5 % 
Performance Ratios       
Return on average assets1.47% 1.62%    
Noninterest income to total revenue41% 40%    
Efficiency45% 46%    
Other Information       
Consolidated revenue from: (a)       
Treasury Management (b)$1,372
 $1,318
 $54
4 % 
Capital Markets (b)$849
 $816
 $33
4 % 
Commercial mortgage banking activities:       
Commercial mortgage loans held for sale (c)$73
 $78
 $(5)(6)% 
Commercial mortgage loan servicing income (d)190
 179
 11
6 % 
Commercial mortgage servicing rights valuation, net of economic hedge (e)17
 26
 (9)(35)% 
Total$280
 $283
 $(3)(1)% 
Commercial mortgage servicing rights asset value (f)$595
 $766
 $(171)(22)% 
Average Loans by C&IB business (g)       
Corporate Banking$73,460
 $66,145
 $7,315
11 % 
Real Estate37,231
 37,379
 (148)
 
Business Credit22,480
 20,588
 1,892
9 % 
Commercial Banking8,048
 8,135
 (87)(1)% 
Other4,698
 4,355
 343
8 % 
Total average loans$145,917
 $136,602
 $9,315
7 % 
Credit-related statistics       
Nonperforming assets (f) (h)$526
 $355
 $171
48 % 
Net charge-offs$58
 $8
 $50
625 % 

16    The PNC Financial Services Group, Inc. – Form 10-Q



(Unaudited)       
Nine months ended September 30      Change 
Dollars in millions2020 2019 $% 
Income Statement       
Net interest income$3,055
 $2,745
 $310
11 % 
Noninterest income2,143
 1,891
 252
13 % 
Total revenue5,198
 4,636
 562
12 % 
Provision for credit losses2,254
 219
 2,035
929 % 
Noninterest expense2,061
 2,087
 (26)(1)% 
Pretax earnings883
 2,330
 (1,447)(62)% 
Income taxes201
 531
 (330)(62)% 
Earnings$682
 $1,799
 $(1,117)(62)% 
Average Balance Sheet       
Loans held for sale$669
 $467
 $202
43 % 
Loans       
Commercial       
Commercial and industrial$127,149
 $112,371
 $14,778
13 % 
Commercial real estate27,070
 26,257
 813
3 % 
Equipment lease financing6,957
 7,273
 (316)(4)% 
Total commercial161,176
 145,901
 15,275
10 % 
Consumer9
 16
 (7)(44)% 
Total loans$161,185
 $145,917
 $15,268
10 % 
Total assets$185,001
 $163,126
 $21,875
13 % 
Deposits       
Noninterest-bearing demand$50,104
 $39,016
 $11,088
28 % 
Interest-bearing demand26,182
 19,027
 7,155
38 % 
Money market34,373
 27,358
 7,015
26 % 
Other8,789
 6,258
 2,531
40 % 
Total deposits$119,448
 $91,659
 $27,789
30 % 
Performance Ratios       
Return on average assets.49% 1.47%    
Noninterest income to total revenue41% 41%    
Efficiency40% 45%    
Other Information       
Consolidated revenue from: (a)       
Treasury Management (b)$1,412
 $1,372
 $40
3 % 
Capital Markets (b)$1,077
 $849
 $228
27 % 
Commercial mortgage banking activities:       
Commercial mortgage loans held for sale (c)$117
 $73
 $44
60 % 
Commercial mortgage loan servicing income (d)212
 190
 22
12 % 
Commercial mortgage servicing rights valuation, net of economic hedge (e)58
 17
 41
241 % 
Total$387
 $280
 $107
38 % 
MSR asset value (f)$515
 $595
 $(80)(13)% 
Average Loans by C&IB business       
Corporate Banking$83,762
 $73,460
 $10,302
14 % 
Real Estate40,030
 37,231
 2,799
8 % 
Business Credit23,009
 22,480
 529
2 % 
Commercial Banking10,093
 8,048
 2,045
25 % 
Other4,291
 4,698
 (407)(9)% 
Total average loans$161,185
 $145,917
 $15,268
10 % 
Credit-related statistics       
Nonperforming assets (f) (g)$832
 $526
 $306
58 % 
Net charge-offs - loans and leases$181
 $58
 $123
212 % 
(a)See the additional revenue discussion regarding treasury management, capital markets-related products and services, and commercial mortgage banking activities in the Product Revenue section of this Corporate & Institutional Banking section.
(b)Amounts are reported in net interest income and noninterest income.
(c)Represents other noninterest income for valuations on commercial mortgage loans held for sale and related commitments, derivative valuations, originations fees, gains on sale of loans held for sale and net interest income on loans held for sale.
(d)Represents net interest income and noninterest income (primarily in corporate service fees) from loan servicing net of reduction in commercial mortgage servicing rights due to amortization expense and payoffs. Commercial mortgage servicing rights valuation, net of economic hedge is shown separately.
(e)Amounts are reported in corporate service fees.
(f)As of September 30.
(g)As a result of our first quarter 2019 C&IB business realignment, average loans previously reported as Equipment Finance were reclassified to other C&IB businesses for all periods presented.
(h)Primarily nonperforming loans of $.5$.8 billion and $.3$.5 billion at September 30, 20192020 and September 30, 2018,2019, respectively.

The PNC Financial Services Group, Inc. – Form 10-Q 19  



Corporate & Institutional Banking earned $1.8$.7 billion in the first nine months of 2019, down $58 million2020 compared to $1.8 billion for the same period in 2018. Higher revenue was more than offset by an increase in the2019, as higher provision for credit losses andwas partially offset by higher noninterest expense.revenue.

Net interest income increased in the comparison primarily due to higher average loan and deposit balances and wider interest rate spreads on the value of loans, partially offset by narrower interest rate spreads on the value of loans.deposits.

Growth in noninterest income in the comparison was primarily driven byreflected broad-based increases including higher capital markets-related revenue, revenue from commercial mortgage banking activities and treasury management product revenue, capital markets-related revenue and gains on asset sales.revenue.

Overall credit quality remained stable. The increase in provisionProvision for credit losses was primarily driven by loan growth. Nonperforming assets and net charge-offsincreased in the first nine months of 2020 compared to the same period in 2019, reflect increases from recent historic lows.primarily reflecting changes in methodology due to the adoption of the CECL accounting standard, together with the significantly adverse economic impact of the pandemic and its resulting effects on loan portfolio credit quality.

Nonperforming assets at September 30, 2020 and net loan and lease charge offs for the first nine months of 2020 increased over the comparative periods of 2019, primarily related to industries adversely impacted by the pandemic and the energy industry.

Noninterest expense increaseddecreased in the comparison largely due to investments in strategic initiatives andlower variable costs associated with increaseddecreased business activity.activity related to the pandemic partially offset by investments in strategic initiatives.

Average loans increased compared toin the first nine months of 2018 mostly due to strong growth in Corporate Banking and Business Credit:comparison across all businesses:
Corporate Banking provides lending, treasury management and capital markets-related products and services to mid-sized and large corporations, and government and not-for-profit entities. Average loans for this business grew reflecting strongincreased year-to-date average utilization due to the impact of draws made at the onset of the pandemic and new production, in asset-backed financing as well as increased lending to large and mid-sized corporate clients.including PPP loan originations.
PNC Real Estate provides banking, financing and servicing solutions for commercial real estate clients nationwide.across the country. Average loans for this business decreasedincreased primarily driven by project loan payoffs, partially offset by higher commercial mortgage balances.and multifamily agency warehouse lending, partially offset by project loan payoffs.
PNC Commercial Banking provides lending, treasury management and capital markets-related products and services to smaller corporations and businesses. Average loans for this business increased primarily driven by PPP loan originations.
Business Credit provides asset-based lending. The loan portfolio is relatively high yielding, with acceptable risk as the loans are mainly secured by short-term assets. Average loans for this business increased asprimarily due to new originations, and higher utilization were partially offset by payoffs.
Commercial Banking provides lending, treasury management and capital markets-related products and services to smaller corporations and businesses. Average loans for this business were relatively unchanged.lower utilization.

The deposit strategy of Corporate & Institutional Banking is to remain disciplined on pricing and focused on growing and retaining relationship-based balances over time, executing on customer and segment-specific deposit growth strategies and continuing to provide funding and liquidity to PNC. Average total deposits increased in the comparison driven by growth in interest-bearing deposits including a shift from noninterest-bearing deposits.reflecting customers maintaining liquidity due to the economic impact of the pandemic. We continue to actively monitor the interest rate environment and balance themake adjustments in response to evolving market conditions, bank funding needs and client relationship between rates paid and the overall profitability of our deposit balances.dynamics.

Corporate & Institutional Banking expandedcontinues to expand its Corporate Banking business, focused on the middle market and larger sectors,sectors. We are continuing to execute on our expansion plans into the Seattle and Portland markets in 2020, and in 2021, we will continue our middle market expansion in San Antonio, Austin and San Diego. This follows offices opened in Boston and Phoenix markets in 2019. This followed offices opened2019, Denver, Houston and Nashville in 2018, and Dallas, Kansas City and Minneapolis in 2017, and offices opened in Denver, Houston and Nashville in 2018.2017. These locations complement Corporate & Institutional Banking national businesses with a significant presence in these cities, and build on past successes in the markets where PNC’s retail banking presence was limited, such as in the Southeast. Our full suite of commercial products and services is offered in these locations. We have also formalized plans to expand into the Portland and Seattle markets in 2020.

Product Revenue
In addition to credit and deposit products for commercial customers, Corporate & Institutional Banking offers other services, including treasury management, capital markets-related products and services and commercial mortgage banking activities, for customers of all business segments. On a consolidated basis, the revenue from these other services is included in net interest income, corporate service fees and other noninterest income. From a segmentbusiness perspective, the majority of the revenue and expense related to these services is reflected in the Corporate & Institutional Banking segment results and the remainder is reflected in the results of other businesses. The Other Information section in Table 1113 includes the consolidated revenue to PNC for these services. A discussion of the consolidated revenue from these services follows.


The PNC Financial Services Group, Inc. – Form 10-Q17



The Treasury Management business provides payables, receivables, deposit and account services, liquidity and investments, and online and mobile banking products and services to our clients. Treasury management revenue is reported in noninterest income and net interest income. Noninterest income includes treasury management product revenue less earnings credits provided to customers on compensating deposit balances used to pay for products and services. Net interest income primarily includes revenue from all treasury

20   The PNC Financial Services Group, Inc. – Form 10-Q




management customer deposit balances. Compared with the first nine months of 2018,2019, treasury management revenue increased primarily due to higher deposit balances and product revenue, and higher deposit balances.partially offset by narrower interest rate spreads on the value of deposits.

Capital markets-related products and services include foreign exchange, derivatives, securities underwriting, loan syndications, mergers and acquisitions advisory and equity capital markets advisory related services. CapitalThe increase in capital markets-related revenue increased in the comparison primarily due towas broad-based across most products and services and included higher asset-backed finance structuringunderwriting fees corporate securities underwriting and fees on customer-related derivatives fees,activities, partially offset by lower loan syndicationmerger and acquisition advisory fees.

Commercial mortgage banking activities include revenue derived from commercial mortgage servicing (both net interest income and noninterest income) and revenue derived from commercial mortgage loans held for sale and related hedges. Total revenue from commercial mortgage banking activities decreasedincreased in the comparison due to a lower benefit from commercial mortgage servicing rights valuation, net of economic hedge and lowerhigher revenue from commercial mortgage loans held for sale and related hedges, mostly offset by higher commercial mortgage loan servicing income.across all activities.


18The PNC Financial Services Group, Inc. – Form 10-Q21  



Asset Management Group

Asset Management Group is focused on being a premier bank-held individual and institutional asset manager in each of the markets it serves. The business seeks to deliver high quality banking, trust and investment management services to our high net worth, ultra high net worth and institutional client sectors through a broad array of products and services. Asset Management Group’s priorities are to serve our clients' financial objectives, grow and deepen customer relationships and deliver solid financial performance with prudent risk and expense management.

Table 12:14: Asset Management Group Table
(Unaudited)              
Nine months ended September 30      Change       Change 
Dollars in millions, except as noted2019 2018 $% 2020 2019 $% 
Income Statement              
Net interest income$208
 $217
 $(9)(4)% $266
 $208
 $58
28 % 
Noninterest income719
 676
 43
6 % 629
 719
 (90)(13)% 
Total revenue927
 893
 34
4 % 895
 927
 (32)(3)% 
Provision for credit losses (benefit)(2) 2
 (4)*
 
Provision for (recapture of) credit losses23
 (2) 25
*
 
Noninterest expense707
 681
 26
4 % 647
 707
 (60)(8)% 
Pretax earnings222
 210
 12
6 % 225
 222
 3
1 % 
Income taxes51
 50
 1
2 % 52
 51
 1
2 % 
Earnings$171
 $160
 $11
7 % $173
 $171
 $2
1 % 
Average Balance Sheet              
Loans              
Consumer$4,261
 $4,702
 $(441)(9)%        
Commercial and commercial real estate747
 734
 13
2 % 
Residential mortgage1,833
 1,561
 272
17 % 
Residential real estate$2,667
 $1,833
 $834
45 % 
Other consumer4,031
 4,261
 (230)(5)% 
Total consumer6,698
 6,094
 604
10 % 
Commercial849
 747
 102
14 % 
Total loans$6,841
 $6,997
 $(156)(2)% $7,547
 $6,841
 $706
10 % 
Total assets$7,247
 $7,455
 $(208)(3)% $8,041
 $7,247
 $794
11 % 
Deposits              
Noninterest-bearing demand$1,344
 $1,455
 $(111)(8)% $1,528
 $1,344
 $184
14 % 
Interest-bearing demand3,121
 3,413
 (292)(9)% 7,566
 3,121
 4,445
142 % 
Money market1,852
 2,339
 (487)(21)% 1,616
 1,852
 (236)(13)% 
Savings5,969
 4,754
 1,215
26 % 7,279
 5,969
 1,310
22 % 
Other797
 408
 389
95 % 707
 797
 (90)(11)% 
Total deposits$13,083
 $12,369
 $714
6 % $18,696
 $13,083
 $5,613
43 % 
Performance Ratios              
Return on average assets3.15% 2.87%    2.88% 3.15%    
Noninterest income to total revenue78% 76%    70% 78%    
Efficiency76% 76%    72% 76%    
Supplemental Noninterest Income Information              
Asset management fees$646
 $669
 $(23)(3)% $615
 $646
 $(31)(5)% 
Other Information              
Nonperforming assets (a) (b)$42
 $51
 $(9)(18)% $39
 $42
 $(3)(7)% 
Net charge-offs$1
 $8
 $(7)(88)% 
Net charge-offs - loans and leases
 $1
 $(1)(100)% 
Client Assets Under Administration (in billions) (a) (c)
              
Discretionary client assets under management$163
 $159
 $4
3 % $158
 $163
 $(5)(3)% 
Nondiscretionary client assets under administration135
 134
 1
1 % 142
 135
 7
5 % 
Total$298
 $293
 $5
2 % $300
 $298
 $2
1 % 
Discretionary client assets under management              
Personal$98
 $97
 $1
1 % $99
 $98
 $1
1 % 
Institutional65
 62
 3
5 % 59
 65
 (6)(9)% 
Total$163
 $159
 $4
3 % $158
 $163
 $(5)(3)% 
* - Not meaningful
(a)As of September 30.
(b)Primarily nonperforming loans of $39 million at September 30, 2020 and $42 million at September 30, 2019 and $48 million at September 30, 2018.2019.
(c)Excludes brokerage account client assets. 

Asset Management Group earned $173 million in the first nine months of 2020 compared with earnings of $171 million for the same period in 2019.

Net interest income increased due to higher average loan and deposit balances partially offset by narrower interest rate spreads on the value of deposits.


22The PNC Financial Services Group, Inc. – Form 10-Q19




Asset Management Group earned $171 million in
Noninterest income decreased due to lower asset management fees resulting from the first nine monthsimpact of 2019 compared to $160 million fordivestiture activities and the same period in 2018. Earnings increased due to higher revenue partially offset by higher noninterest expense.

Higher revenue in the comparison was driven by a gain recognized on the sale of the retirement recordkeeping business divestiture in the second quarterprior period, which was partially offset by lower net interest income due to lowerincreases in the average loan balances and narrower interest rate spreads on loans, as well as lower asset management fees as a result of the retirement recordkeeping sale and lower yielding assets under management.equity markets.

Noninterest expense increaseddecreased in the comparison and was primarily attributable to higher personnel expensesthe impact of the 2019 divestitures and costs associatedlower variable costs.

Provision for credit losses increased reflecting changes in methodology due to the adoption of the CECL accounting standard, together with the sale transaction, including asset write-offs.significantly adverse economic impact of the pandemic.

Asset Management Group’s discretionary client assets under management increaseddecreased in the comparison to the prior year primarily attributable to higher equity markets asthe sale of September 30, 2019.

The Asset Management Group entered into a definitive agreement in May 2019 to divest components of itsthe PNC Capital Advisor'sAdvisors investment management business, including its PNC family of proprietary mutual funds of approximately $16 billion in assets under management as of September, 30 2019. The transaction is expected to close in the fourth quarter of 2019.business.

The Asset Management Group strives to be the leading relationship-based provider of investment, planning, banking and fiduciary services to wealthy individuals and institutions by proactively delivering value-added ideas, solutions and exceptional service.

Wealth Management and Hawthorn have nearly 100 offices operating in sevensix out of the ten most affluent states in the U.S. with a majority co-located with retail banking branches. The businesses provide customized investments, wealth planning, trust and estate administration and private banking solutions to affluent individuals and ultra-affluent families.

Institutional Asset Management provides outsourced chief investment officer, custody, private real estate, cash and fixed income client solutions, and fiduciary retirement advisory services to institutional clients including corporations, healthcare systems, insurance companies, unions, municipalities, and non-profits.
BlackRock

We hold an equity investment in BlackRock, a leading publicly-traded investment management firm. Information related to our equity investment in BlackRock follows:

Table 13: BlackRock Table
(Unaudited)   
Nine months ended September 30   
Dollars in millions20192018 
Business segment earnings (a)$597
$608
 
PNC’s economic interest in BlackRock (b)22%22% 
(a)Represents our share of BlackRock’s reported GAAP earnings net of income taxes on those earnings incurred by us.
(b)At September 30.
In billionsSeptember 30, 2019
December 31, 2018
 
Carrying value of our investment in BlackRock (c)$8.5
$8.2
 
Market value of our investment in BlackRock (d)$15.5
$13.7
 
(c)We account for our investment in BlackRock under the equity method of accounting, exclusive of a related deferred tax liability of $1.8 billion and $1.7 billion at September 30, 2019 and December 31, 2018, respectively. Our voting interest in BlackRock common stock was approximately 22% at September 30, 2019.
(d)Does not include liquidity discount.

Our 2018 Form 10-K includes additional information about our investment in BlackRock.

RISK MANAGEMENT

The Risk Management section included in Item 7 of our 20182019 Form 10-K describes our enterprise risk management framework including risk culture, enterprise strategy, risk governance and framework, risk identification, risk assessment, risk controls and monitoring, and risk aggregation and reporting. Additionally, our 20182019 Form 10-K provides an analysis of our key areas of risk, which include but are not limited to credit, liquidity and capital, market, operational, compliance and compliance.information security.

Credit Risk Management
Credit risk represents the possibility that a customer, counterparty or issuer may not perform in accordance with contractual terms. Credit risk is inherent in the financial services business and results from extending credit to customers, purchasing securities, and entering into financial derivative transactions and certain guarantee contracts. Credit risk is one of our most significant risks. Our processes for managing credit risk are designed to be embedded in our risk culture and in our decision-making processes using a systematic approach whereby credit risks and related exposures are identified and assessed, managed through specific policies and processes, measured and evaluated against our risk appetite and credit concentration limits, and reported, along with specific mitigation activities, to management and the Board of Directors through our governance structure. Our most significant concentration of credit risk is in our loan portfolio.


20The PNC Financial Services Group, Inc. – Form 10-Q23  



Credit Risk Management

See the Credit Risk Management portion of the Risk Management section in our 2018 Form 10-K for additional discussion regarding credit risk.

Loan Portfolio Characteristics and Analysis

Table 14:15: Details of Loans
In billions
chart-493d4af0ade7577d8d7.jpgchart-7760945518a05904964.jpg
We use several assetcredit quality indicators, as further detailed in Note 3 Asset Quality,4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements in this Report, to monitor and measure our exposure to credit risk within our loan portfolio. The following provides additional information about our significant loan classes.

Commercial

Commercial and Industrial
Commercial and industrial loans comprised 55% and 52% of our total loan portfolio at both September 30, 20192020 and December 31, 2018.2019, respectively. The majority of our commercial and industrial loans are secured by collateral that provides a secondary source of repayment for the loan should the borrower experience cash generation difficulties. Examples of this collateral include short-term assets, such as accounts receivable, inventory and securities, and long-lived assets, such as equipment, real estate and other business assets.

We actively manage our commercial and industrial loans to assess any changes (both positive and negative) in the level of credit risk at both the borrower and portfolio level. To evaluate the level of credit risk, we assign internal risk ratings reflecting our estimates of the borrower’s probability of default (PD) and loss given default (LGD) for each related credit facility. This two-dimensional credit risk rating methodology provides granularity in the risk monitoring process and is updated on an ongoing basis through our credit risk management processes. In addition to monitoring the level of credit risk, we also monitor concentrations of credit risk pertaining to both specific industries and geography that may exist in our portfolio. Our commercial and industrial portfolio is well-diversified as shown in the following table which provides a breakout of our commercial loans by industry classification (classified based on the North American Industry Classification System (NAICS)).

Table 15:16: Commercial and Industrial Loans by Industry
September 30, 2019  December 31, 2018 September 30, 2020  December 31, 2019 
Dollars in millionsAmount % of Total  Amount % of Total Amount % of Total  Amount % of Total 
Commercial         
Commercial and industrial         
Manufacturing$21,846
 18%  $21,207
 18% $22,551
 16%  $21,540
 17% 
Retail/wholesale trade21,761
 18
  20,850
 18
 20,287
 15
  21,565
 17
 
Service providers16,189
 13
  14,869
 13
 20,260
 15
  16,112
 13
 
Real estate related (a)12,294
 10
  12,312
 11
 14,040
 10
  12,346
 10
 
Financial services10,437
 8
  9,500
 8
 15,005
 11
  11,318
 9
 
Health care8,137
 7
  8,886
 8
 9,368
 7
  8,035
 6
 
Transportation and warehousing7,216
 6
  5,781
 5
 7,295
 5
  7,474
 6
 
Other industries26,134
 20
  23,429
 19
 28,381
 21
  26,947
 22
 
Total commercial loans$124,014
 100%  $116,834
 100% 
Total commercial and industrial loans$137,187
 100%  $125,337
 100% 
(a) Represents loans to customers in the real estate and construction industries.



24The PNC Financial Services Group, Inc. – Form 10-Q21




Commercial and industrial loan growth at September 30, 2020 primarily reflects the impact of PPP lending under the CARES Act. See the Commercial High Impact Industries discussion within this Credit Risk Management section for additional discussion of the impact of COVID-19 on our commercial portfolio and how we are evaluating and monitoring the portfolio for elevated levels of credit risk.

Commercial Real Estate
Commercial real estate loans comprised $6.0$17.5 billion related to commercial mortgages, $6.8 billion of real estate project loans $6.2and $4.7 billion of intermediate term financing loans and $16.7 billion related to commercial mortgages as of September 30, 2019.2020. Comparable amounts were $6.6$17.0 billion, $7.1$5.6 billion and $14.4$5.5 billion, respectively, as of December 31, 2018.2019.
We monitor credit risk associated with our commercial real estate loans similar to commercial and industrial loans by analyzing PD and LGD. Additionally, risks associated with these types of credit activities tend to be correlated to the loan structure, collateral location, project progress and business environment. These attributes are also monitored and utilized in assessing credit risk. The portfolio is geographically diverse due to the nature of our business involving clients throughout the U.S. The following table presents our commercial real estate loans by geographic marketgeography and property type.
Table 16:17: Commercial Real Estate Loans by Geography and Property Type
September 30, 2019  December 31, 2018 September 30, 2020  December 31, 2019 
Dollars in millionsAmount % of Total  Amount % of Total Amount % of Total  Amount % of Total 
Geography(a)                  
California$4,383
 15%  $4,154
 15% $4,444
 15%  $4,393
 16% 
Florida2,425
 8
  2,157
 8
 2,996
 10
  2,557
 9
 
Texas1,956
 7
  1,717
 6
 
Maryland1,832
 6
  1,966
 7
 1,819
 6
  1,889
 7
 
Virginia1,533
 5
  1,682
 6
 1,604
 6
  1,547
 6
 
Texas1,866
 6
  1,531
 5
 
Pennsylvania1,362
 5
  1,310
 4
 
Ohio1,288
 4
  1,307
 4
 
New Jersey1,264
 4
  1,106
 4
 
Illinois1,117
 4
  1,368
 5
 968
 3
  1,001
 4
 
Pennsylvania1,235
 4
  1,214
 4
 
New York884
 3
  1,151
 4
 
Ohio1,151
 4
  1,053
 4
 
North Carolina1,035
 4
  915
 3
 957
 3
  1,015
 4
 
All other states11,423
 41
  10,949
 39
 
Other10,370
 37
  10,268
 36
 
Total commercial real estate loans$28,884
 100%  $28,140
 100% $29,028
 100%  $28,110
 100% 
Property Type                  
Multifamily$9,099
 32%  $8,770
 31% $9,732
 34%  $9,003
 32% 
Office7,620
 26
  7,279
 26
 7,673
 26
  7,641
 27
 
Retail3,811
 13
  4,065
 14
 3,568
 12
  3,702
 13
 
Industrial/Warehouse2,071
 7
  2,003
 7
 
Hotel/Motel1,801
 6
  1,686
 6
 1,933
 7
  1,813
 7
 
Industrial/Warehouse1,759
 6
  1,678
 6
 
Senior Housing1,195
 4
  1,092
 4
 
Seniors Housing1,373
 5
  1,123
 4
 
Mixed Use1,051
 4
  933
 3
 905
 3
  943
 3
 
Other2,548
 9
  2,637
 10
 1,773
 6
  1,882
 7
 
Total commercial real estate loans$28,884
 100%  $28,140
 100% $29,028
 100%  $28,110
 100% 
(a)Presented in descending order based on loan balances at September 30, 2020.

Commercial High Impact Industries
In light of the current economic circumstances related to COVID-19, we are evaluating and monitoring our entire commercial portfolio for elevated levels of credit risk; however, we believe the industry sectors most likely to be impacted by the effects of the pandemic are:
Non-real estate related
Leisure recreation: restaurants, casinos, hotels, convention centers
Non-essential retail: retail excluding auto, gas, staples
Healthcare facilities: elective, private practices
Consumer services: religious organizations, childcare
Leisure travel: cruise, airlines, other travel/transportation
Other impacted areas: shipping, senior living, specialty education





The PNC Financial Services Group, Inc. – Form 10-Q 25  



Real estate related
Non-essential retail and restaurants: malls, lifestyle centers, outlets, restaurants
Hotel: full service, limited service, extended stay
Seniors housing: assisted living, independent living

As of September 30, 2020, our outstanding loan balances in these industries totaled $18.3 billion, or approximately 7% of our total loan portfolio, while additional unfunded loan commitments totaled $10.4 billion. We continue to carefully monitor and manage these loans, and while we have not yet experienced material charge-offs in these industries, we expect to see charge-offs increase over time if the current economic trends continue.
In our non-real estate related category we have $10.5 billion in loans outstanding, $1.9 billion of which are funded through the PPP and guaranteed by the Small Business Administration (SBA) under the CARES Act. Nonperforming loans in these industries totaled $.1 billion, or 1% of total loans outstanding in the non-real estate related category, while criticized assets totaled $1.4 billion at September 30, 2020 with the greatest stress seen in the leisure recreation and leisure travel sectors.

Within the commercial real estate related category we have $7.8 billion in loans outstanding, which includes real estate projects of $4.9 billion and unsecured real estate of $2.9 billion. Nonperforming loans in this category totaled $.2 billion at September 30, 2020, or 3% of total loans outstanding in the commercial real estate related category, driven primarily by two real estate investment trust related loans. In this category, we continue to see substantial stress in the non-essential retail and hotel segments.

Oil and Gas Loan Portfolio
We are also monitoring our oil and gas portfolio closely for elevated levels of credit risk given the continued pressures on the energy industry. As of September 30, 2020, our outstanding loans in the oil and gas sector totaled $3.6 billion, or 1.4% of total loans, which included $.1 billion funded through the PPP and guaranteed by the SBA under the CARES Act. This portfolio comprised approximately $1.6 billion in the midstream and downstream sectors, $1.0 billion of oil services companies and $1.0 billion related to exploration and production companies. Of the oil services category, approximately $.2 billion is not asset-based or investment grade. Nonperforming loans in the oil and gas sector as of September 30, 2020 totaled $.2 billion, or 5.6% of total loans outstanding in this sector. Additional unfunded loan commitments for the oil and gas portfolio totaled $7.1 billion at September 30, 2020.

Consumer

Home Equity
Home equity loans comprised $14.3$12.9 billion of primarily variable-rate home equity lines of credit and $10.7$11.6 billion of closed-end home equity installment loans at September 30, 2019.2020. Comparable amounts were $15.5$13.9 billion and $10.6$11.2 billion, respectively, as of December 31, 2018.2019.

We track borrower performance monthly, including obtaining original loan-to-value ratios (LTV),LTVs, updated FICO scores at least quarterly, updated LTVs at least semi-annually, and other credit metrics at least quarterly, including the historical performance of any related mortgage loans regardless of lien position that we do or do not hold. This information is used for internal reporting and risk management. For internal reporting and risk management we also segment the population into pools based on product type (e.g., home equity loans, brokered home equity loans, home equity lines of credit, brokered home equity lines of credit). As part of our overall risk analysis and monitoring, we also segment the portfolio based upon the loan delinquency, nonperforming status, modification and bankruptcy status, FICO scores, LTV, lien position and geographic concentration.

The home equity portfolio is primarily originated within markets located in the Mid-Atlantic, Midwest, and Southeast, with less than 5% of the portfolio in states outside of those markets at September 30, 2019. The credit quality of newly originated loans over the last twelve months was strong overall with a weighted-average LTV on originations of 68%67% and a weighted-average FICO score of 769.773.

The credit performance of the majority of the home equity portfolio where we hold the first lien position is superior to the portion of the portfolio where we hold the second lien position, but do not hold the first lien. Lien position information is generally based upon

22    The PNC Financial Services Group, Inc. – Form 10-Q



original LTVdetermined at the time of origination.origination and monitored on an ongoing basis for risk management purposes. We use an industry-leading third-party service provider to obtain updated loan information, including lien and collateral data that is aggregated from public and private sources.


26   The PNC Financial Services Group, Inc. – Form 10-Q




The following table presents our home equity loans by geographic marketgeography and lien type.

Table 17:18: Home Equity Loans by Geography and by Lien Type
September 30, 2019  December 31, 2018 September 30, 2020  December 31, 2019 
Dollars in millionsAmount % of Total  Amount % of Total Amount % of Total  Amount % of Total 
Geography(a)                  
Pennsylvania$5,835
 23%  $6,160
 24% $5,701
 23%  $5,812
 23% 
New Jersey3,741
 15
  3,935
 15
 3,555
 14
  3,728
 15
 
Ohio2,913
 12
  3,095
 12
 2,801
 11
  2,899
 12
 
Florida1,538
 6
  1,340
 5
 
Illinois1,535
 6
  1,634
 6
 1,463
 6
  1,544
 6
 
Michigan1,401
 6
  1,371
 5
 
Maryland1,419
 6
  1,481
 6
 1,368
 6
  1,420
 6
 
Michigan1,325
 5
  1,340
 5
 
Florida1,248
 5
  1,227
 5
 
North Carolina1,098
 4
  1,161
 4
 1,050
 4
  1,092
 4
 
Kentucky987
 4
  1,040
 4
 942
 4
  990
 4
 
Indiana813
 3
  845
 3
 821
 3
  820
 3
 
All other states4,057
 17
  4,205
 16
 
Other3,899
 17
  4,069
 17
 
Total home equity loans$24,971
 100%  $26,123
 100% $24,539
 100%  $25,085
 100% 
Lien type                  
1st lien  58%    58%   62%    59% 
2nd lien  42
    42
   38
    41
 
Total
 100%    100% 
 100%    100% 
(a)Presented in descending order based on loan balances at September 30, 2020.

Residential Real Estate
Residential real estate loans primarily consisted of residential mortgage loans at both September 30, 20192020 and December 31, 2018.2019.

We track borrower performance of this portfolio monthly similarly to home equity loans. This information is used for internal reporting and risk management. For internal reporting and risk management we also segment the mortgage portfolio into pools based on product type (e.g., nonconforming, conforming). As part of our overall risk analysis and monitoring, we also segment the portfolio based upon loan delinquency, nonperforming status, modification and bankruptcy status, FICO scores, LTV and geographic concentrations. Loan performance is evaluated by source originators and loan servicers.

The credit quality of newly originated loans that we retained on our balance sheet over the last twelve months was strong overall as evidenced by a weighted-average LTV on originations of 70%68% and a weighted-average FICO score of 768.773.

The following table presents our residential real estate loans by geographic market.geography.

Table 18:19: Residential Real Estate Loans by Geography
September 30, 2019  December 31, 2018 September 30, 2020  December 31, 2019 
Dollars in millionsAmount % of Total  Amount % of Total Amount % of Total  Amount % of Total 
Geography(a)                  
California$6,249
 30%  $4,666
 25% $7,898
 35%  $6,800
 31% 
New Jersey1,747
 8
  1,649
 9
 1,724
 8
  1,779
 8
 
Florida1,574
 8
  1,544
 8
 1,590
 7
  1,580
 7
 
Pennsylvania1,065
 5
  1,113
 5
 
Illinois1,122
 5
  1,161
 6
 1,058
 5
  1,118
 5
 
Pennsylvania1,093
 5
  1,031
 6
 
Washington1,057
 5
  646
 3
 
New York992
 5
  956
 5
 993
 4
  1,008
 5
 
Virginia896
 4
  868
 4
 
Maryland927
 4
  913
 5
 883
 4
  923
 4
 
North Carolina873
 4
  854
 5
 833
 4
  877
 4
 
Virginia858
 4
  825
 4
 
Ohio696
 3
  682
 4
 
All other states4,951
 24
  4,376
 23
 
Other4,889
 19
  5,109
 24
 
Total residential real estate loans$21,082
 100%  $18,657
 100% $22,886
 100%  $21,821
 100% 
(a)Presented in descending order based on loan balances at September 30, 2020.



The PNC Financial Services Group, Inc. – Form 10-Q2327  




We originate residential mortgage loans nationwide through our national mortgage business as well as within our branch network. Residential mortgage loans underwritten to government agency standards, including conforming loan amount limits, are typically sold with servicing retained by us. We also originate nonconforming residential mortgage loans that do not meet government agency standards, which we retain on our balance sheet. The originated nonconforming residential mortgage portfolio had strong credit quality at September 30, 20192020 with an average original LTV of 70%69% and an average original FICO score of 772.774. Our portfolio of originated nonconforming residential mortgage loans totaled $15.1$17.9 billion at September 30, 20192020 with 36%41% located in California.

Automobile
Within auto loans, $14.4$13.4 billion resided in the indirect auto portfolio while $1.6 billion were in the direct auto portfolio as of September 30, 2019.2020. Comparable amounts as of December 31, 20182019 were $12.9$15.1 billion and $1.5$1.7 billion, respectively. The indirect auto portfolio relatespertains to loan applicationsloans originated through franchised dealers.dealers, including from expansion into new markets. This business is strategically aligned with our core retail banking business.

We continue to focus on borrowers with strong credit profiles as evidenced by a weighted-average loan origination FICO score over the last twelve months of 745777 for indirect auto loans and 765769 for direct auto loans. The weighted-average term of loan originations over the last twelve months was 7472 months for indirect auto loans and 6362 months for direct auto loans. We offer both new and used auto financing to customers through our various channels. At both September 30, 2019 and December 31, 2018,2020, the portfolio was composed of 53%56% new vehicle loans and 47%44% used vehicle loans. Comparable amounts at December 31, 2019 were 55% and 45%, respectively.

The auto loan portfolio's performance is measured monthly, including updated collateral values that are obtained monthly and updated FICO scores that are obtained at least quarterly. For internal reporting and risk management, we analyze the portfolio by product channel and product type and regularly evaluate default and delinquency experience. As part of our overall risk analysis and monitoring, we segment the portfolio by loan structure, collateral attributes and credit metrics which include FICO score, LTV and term.

Nonperforming Assets and Loan Delinquencies

Nonperforming Assets
Nonperforming assets include nonperforming loans and leases for which ultimate collectability of the full amount of contractual principal and interest is not probable and include nonperforming troubled debt restructurings (TDRs), other real estate owned (OREO) and foreclosed assets. Loans held for sale, certain government insured or guaranteed loans purchased impaired loans and loans accounted for under the fair value option are excluded from nonperforming loans. Additional information regarding ourAmounts as of December 31, 2019 also excluded purchased impaired loans as we were accreting interest income over the expected life of the loans. In connection with the adoption of the CECL standard, nonperforming loans and nonaccrual policies is included inas of September 30, 2020 include purchased credit deteriorated (PCD) loans which meet the criteria to be classified as nonperforming.See Note 1 Accounting Policies in the Notes To Consolidated Financial Statements in this Report for details on our 2018 Form 10-K. A summarynonaccrual policies and additional information related to the adoption of the major categoriesCECL standard, including the discontinuation of purchased impaired loan accounting.


28   The PNC Financial Services Group, Inc. – Form 10-Q




The following table presents a summary of nonperforming assets are presented in Table 19. See Note 3 Asset Quality in the Notes To Consolidated Financial Statements in this Report for further detail of nonperforming asset categories.by major category.

Table 19:20: Nonperforming Assets by Type
September 30, 2019
December 31, 2018
 ChangeSeptember 30, 2020
December 31, 2019
 Change
Dollars in millions$ %$ %
Nonperforming loans          
Commercial lending$576
$432
 $144
 33 %
Consumer lending (a)1,152
1,262
 (110) (9)%
Commercial$915
$501
 $414
 83 %
Consumer (a)1,170
1,134
 36
 3 %
Total nonperforming loans1,728
1,694
 34
 2 %2,085
1,635
 450
 28 %
OREO and foreclosed assets119
114
 5
 4 %67
117
 (50) (43)%
Total nonperforming assets$1,847
$1,808
 $39
 2 %$2,152
$1,752
 $400
 23 %
TDRs included in nonperforming loans$911
$863
 $48
 6 %$836
$843
 $(7) (1)%
Percentage of total nonperforming loans53%51%    40%52%    
Nonperforming loans to total loans.73%.75%    .84%.68%    
Nonperforming assets to total loans, OREO and foreclosed assets.78%.80%    .86%.73%    
Nonperforming assets to total assets.45%.47%    .47%.43%    
Allowance for loan and lease losses to total nonperforming loans158%155%    
Allowance for loan and lease losses to nonperforming loans (b)276%168%    
(a)Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
(b)Ratio at September 30, 2020 reflects the changes in ALLL methodology due to the adoption of the CECL accounting standard on January 1, 2020, along with increases in reserves during 2020 due to the significantly adverse economic impact of the pandemic and its resulting effects on loan portfolio credit quality and loan growth.

The increase in nonperforming assets at September 30, 2020 was primarily attributable to higher nonperforming commercial loans in industries adversely impacted by the pandemic and the energy industry, partially offset by the decline in OREO and foreclosed assets due to asset sales and the suspension of pandemic-related foreclosures. See the discussion of Commercial High Impact Industries and the Oil and Gas Loan Portfolio within this Credit Risk Management section for further detail on these industries.

24    The PNC Financial Services Group, Inc. – Form 10-Q


The following table provides details on the change in nonperforming assets for the nine months ended September 30, 2020 and 2019.

Table 20:21: Change in Nonperforming Assets
In millions 2019
 2018
  2020
 2019
 
January 1 $1,808
 $2,035
  $1,752
 $1,808
 
New nonperforming assets 985
 785
  1,361
 985
 
Charge-offs and valuation adjustments (446) (408)  (324) (446) 
Principal activity, including paydowns and payoffs (315) (379)  (418) (315) 
Asset sales and transfers to loans held for sale (74) (101)  (68) (74) 
Returned to performing status (111) (107)  (151) (111) 
September 30 $1,847
 $1,825
  $2,152
 $1,847
 

As of September 30, 2019,2020 approximately 88%83% of total nonperforming loans were secured by collateral, which lessened reserve requirements and is expected to reduce credit losses in the event of default.losses. As of September 30, 2019,2020, commercial lending nonperforming loans were carried at approximately 78% of their unpaid principal balance, due to charge-offs recordedand interest applied to date,principal, before consideration of the ALLL.

Within consumer lending nonperforming loans, residential real estate TDRs comprised 78%69% and 81%79% of total residential real estate nonperforming loans at September 30, 20192020 and December 31, 2018, respectively. Home2019, respectively, while home equity TDRs comprised 50%44% and 49% of home equity nonperforming loans at September 30, 2019, up from 47% at2020 and December 31, 2018.2019, respectively. TDRs generally remain in nonperforming status until a borrower has made at least six consecutive months of both principal and interest payments under the modified terms or ultimate resolution occurs. Loans where borrowers have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us and loans to borrowers not currently obligated to make both principal and interest payments under the restructured terms are not returned to accrual status. Loans that have been restructured for COVID-19 related hardships and meet certain criteria under the CARES Act are not identified as TDRs. Refer to the Troubled Debt Restructurings and Loan Modifications discussion in this Credit Risk Management section for more information on the treatment of loan modifications under the CARES Act.


The PNC Financial Services Group, Inc. – Form 10-Q 29  



At September 30, 2019,2020, our largest nonperforming asset was $33$142 million in the InformationReal Estate and Rental and Leasing industry and the ten largest individual nonperforming assets represented 13%21% of total nonperforming assets.

Loan Delinquencies
We regularly monitor the level of loan delinquencies and believe these levels may be a key indicator of credit quality in our loan portfolio asset quality.portfolio. Measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Loan delinquencies exclude loans held for sale and purchased impaired loans, but include government insured or guaranteed loans, and loans accounted for under the fair value option.option and at September 30, 2020 also include PCD loans. Amounts exclude loans held for sale, while amounts as of December 31, 2019 also excluded purchased impaired loans.

Pursuant to the interagency guidance issued in April 2020 and in connection with the credit reporting rules from the CARES Act, the September 30, 2020 delinquency status of loans modified due to COVID-19 related hardships aligns with the rules set forth for banks to report delinquency status to the credit agencies. These rules require that COVID-19 related loan modifications be reported as follows:
if current at the time of modification, the loan remains current throughout the modification period,
if delinquent at the time of modification and the borrower was not made current as part of the modification, the loan maintains its reported delinquent status during the modification period, or
if delinquent at the time of modification and the borrower was made current as part of the modification or became current during the modification period, the loan is reported as current.

As a result, certain loans modified due to COVID-19 related hardships are not being reported as past due as of September 30, 2020 based on the contractual terms of the loan, even where borrowers may not be making payments on their loans during the modification period. Loan modifications due to COVID-19 related hardships that permanently reduce either the contractual interest rate or the principal balance of a loan do not qualify for TDR relief under the CARES Act or the interagency guidance. See Recent Regulatory Developments in Item 2 of our first quarter 2020 Form 10-Q for more information on the CARES Act and the related interagency guidance.
Table 21:22: Accruing Loans Past Due (a)
 Amount 
  
 Percentage of Total Loans Outstanding  Amount 
  
 % of Total Loans Outstanding 
 September 30
2019

 December 31
2018

 Change September 30
2019

 December 31
2018

  September 30
2020

 December 31
2019

 Change September 30
2020

 December 31
2019

 
Dollars in millions $ %   $ %  
Early stage loan delinquencies                          
Accruing loans past due 30 to 59 days $547
 $585
 $(38) (6)% .23% .26%  $539
 $661
 $(122) (18)% .22% .28% 
Accruing loans past due 60 to 89 days 269
 271
 (2) (1)% .11% .12%  251
 258
 (7) (3)% .10% .11% 
Total 816
 856
 (40) (5)% .34% .38% 
Total early stage loan delinquencies 790
 919
 (129) (14)% .32% .38% 
Late stage loan delinquencies                          
Accruing loans past due 90 days or more 532
 629
 (97) (15)% .22% .28%  448
 585
 (137) (23)% .18% .24% 
Total $1,348
 $1,485
 $(137) (9)% .57% .66% 
Total accruing loans past due $1,238
 $1,504
 $(266) (18)% .50% .63% 
(a)Past due loan amounts include government insured or guaranteed loans of $.6$.5 billion at September 30, 20192020 and $.7$.6 billion at December 31, 2018.2019.

Accruing loans past due 90 days or more are not included in nonperforming loans and continue to accrue interest because they are (i) well secured by collateral and are in the process of collection, or are(ii) managed in homogeneous portfolios with specified charge-off timeframes adhering to regulatory guidelines, or are(iii) certain government insured or guaranteed loans. As such, they are excluded from nonperforming loans.

Troubled Debt Restructurings and Loan Modifications

Troubled Debt Restructurings
A TDR is a loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. TDRs result from our loss mitigation activities and include rate reductions, principal forgiveness, postponement/reduction of scheduled amortization and extensions, which are intended to minimize economic loss and to avoid foreclosure or repossession of


The PNC Financial Services Group, Inc. – Form 10-Q25



collateral. Additionally, TDRs also result from court imposedcourt-imposed concessions (e.g.(e.g., a Chapter 7 bankruptcy where the debtor is discharged from personal liability to us and a court approved Chapter 13 bankruptcy repayment plan). Loans to borrowers experiencing COVID-19 related hardships that meet certain criteria under the CARES Act are not categorized as TDRs.

30   The PNC Financial Services Group, Inc. – Form 10-Q




Table 22:23: Summary of Troubled Debt Restructurings (a)
 September 30
2019

 December 31
2018

 Change  September 30
2020

 December 31
2019

 Change 
Dollars in millions $ %  $ % 
Total commercial lending $420
 $409
 $11
 3 % 
Total consumer lending 1,343
 1,442
 (99) (7)% 
Commercial $418
 $361
 $57
 16 % 
Consumer 1,148
 1,303
 (155) (12)% 
Total TDRs $1,763
 $1,851
 $(88) (5)%  $1,566
 $1,664
 $(98) (6)% 
Nonperforming $911
 $863
 $48
 6 %  $836
 $843
 $(7) (1)% 
Accruing (b) 852
 988
 (136) (14)%  730
 821
 (91) (11)% 
Total TDRs $1,763
 $1,851
 $(88) (5)%  $1,566
 $1,664
 $(98) (6)% 
(a)Amounts in table represent recorded investment, which includes the unpaid principal balance plus net accounting adjustments, less any charge-offs. Recorded investment doesdo not include any associated valuation allowance.allowances.
(b)Accruing loans include consumer credit card loans and loans that have demonstrated a period of at least six months of performance under the restructured terms and are excluded from nonperforming loans.

Excluded from TDRs are $1.0 billion and $1.1 billion of consumer loans held for sale, loans accounted for under the fair value option and pooled purchased impaired loans, as well as certain government insured or guaranteed loans at September 30, 2019 and December 31, 2018, respectively. Nonperforming TDRs represented approximately 53%40% and 51%52% of total nonperforming loans at September 30, 20192020 and December 31, 2018,2019, respectively, and 52%53% and 47%51% of total TDRs at September 30, 20192020 and December 31, 2018,2019, respectively. The remaining portion of TDRs represents TDRs that have been returned to accrual status after performing under the restructured terms for at least six consecutive months.

See Note 3 Asset Quality1 Accounting Policies and Note 4 Loans and Related Allowance for Credit Losses in the Notes to Consolidated Financial Statements in this Report for additional information on TDRs. For additional information on the CARES Act, see the Recent Regulatory Developments section in Item 2 of our first quarter 2020 Form 10-Q.

Loan Modifications
During the third quarter of 2020, PNC continued to provide relief to our customers from the economic impacts of COVID-19 through a variety of solutions, including additional grants and extensions of loan and lease modifications under our hardship relief programs.

Under the CARES Act, loan modifications meeting certain criteria qualify the loan for relief from TDR treatment. These criteria include:
the loan modification resulted from a COVID-19 related hardship,
the borrower was no more than 30 days past due as of December 31, 2019, and
the loan modification did not result in a permanent reduction of interest or principal.

Loans that do not meet the criteria for TDR relief under the CARES Act may be evaluated under interagency guidance, which allows banks to not designate certain short-term modifications as TDRs for borrowers with COVID-19 hardships who were current on their payments prior to the modification. Loans that are permanently modified or receive longer term modifications under programs involving a change to loan terms due to customer financial difficulty and PNC concessions are evaluated for TDR accounting. For additional information on the CARES Act and interagency guidance, see the Recent Regulatory Developments section in Item 2 of our first quarter 2020 Form 10-Q.
The impact of these modifications was considered within the quarterly reserve determination. See the Allowance for Credit Losses discussion within the Critical Accounting Estimates and Judgments section of this Financial Review for additional information. Refer to the Loan Delinquencies discussion in this Credit Risk Management portion of the Risk Management section in our 2018 Form 10-K for information on how these hardship related to loan modifications.modifications are reported from a delinquency perspective as of September 30, 2020.

Allowances forCommercial Loan and Lease Losses and Unfunded Loan Commitments and Letters of CreditModifications Under COVID-19 Hardship Relief Programs

We maintain an ALLL to absorb losses from thePNC is granting temporary loan and lease portfoliomodifications to our commercial clients in the form of principal and/or interest (payment) deferrals, covenant waivers and determine this allowanceother types of modifications, including term extensions. We analyze and make decisions on these modifications based on quarterly assessments of the estimated probable credit losses incurredeach individual borrower's situation.

Initial payment deferrals are typically offered with terms up to 90 days. As noted in our second quarter 2020 Form 10-Q, we had granted deferrals on nearly 16,000 commercial accounts representing approximately $6.8 billion in hardship relief assistance through June 30, 2020. We have continued to selectively grant payment deferrals in the loan and lease portfolio. Our total ALLLthird quarter of $2.7 billion at2020, although the volume of this activity has declined considerably from earlier in the year. Following the expiration of these initial deferral periods, we have also noted a low volume of clients requesting subsequent assistance. As of September 30, 2019 consisted of $1.8 billion and $.9 billion established for the2020, subsequent deferrals were minimal in our commercial lending and consumer lending categories, respectively. We maintain the ALLL at a level that we believe to be appropriate to absorb estimated probable credit losses incurred in the loan and lease portfolio as of the balance sheet date. The reserve calculation and determination process is dependent on the use of key assumptions. Key reserve assumptions and estimation processes react to and are influenced by observed changes in loan and lease portfolio performance experience, the financial strength of the borrower and economic conditions. Key reserve assumptions and estimation processes are periodically updated.hardship relief programs.

Reserves are established for non-impaired commercial loan classes based primarily on PD and LGD.

Our commercial pool reserve methodology is sensitive to changes in key risk parameters such as PD and LGD. The results of these parameters are then applied to the loan balance and unfunded loan commitments and letters of credit to determine the amount of the respective reserves. The majority of the commercial portfolio is secured by collateral, including loans to asset-based lending customers, which generally demonstrate lower LGD compared to loans not secured by collateral. Our PDs and LGDs are primarily determined using internal commercial loan loss data. This internal data is supplemented with third-party data and management judgment, as deemed necessary. We continue to evaluate and enhance our use of internal commercial loss data and will periodically update our PDs and LGDs as well as consider third-party data, regulatory guidance and management judgment.
Allowances for non-impaired consumer loan classes are primarily based upon transition matrices, including using a roll-rate model. The roll-rate model uses statistical relationships, calculated from historical data that estimate the movement of loan outstandings through the various stages of delinquency and ultimately charge-off.

We establish specific allowances for loans considered impaired using methods prescribed by GAAP. All impaired loans are subject to individual analysis, except leases and large groups of smaller-balance homogeneous loans which may include, but are not limited to, credit card, residential real estate secured and consumer installment loans. Specific allowances for individual loans (including commercial and consumer TDRs) are determined based on an analysis of the present value of expected future cash flows from the loans discounted at their effective interest rate, observable market price or the fair value of the underlying collateral.


26The PNC Financial Services Group, Inc. – Form 10-Q 31  



The following table provides a summary of commercial accounts in active assistance under COVID-19 hardship relief payment deferral programs at September 30, 2020.
Table 24: Commercial Loans in Active COVID-19 Payment Deferral Programs (a) (b)
  
Number of
Accounts

 
Unpaid
Principal
Balance

 % of Loan Class (c)
 
As of September 30, 2020 - Dollars in millions    
Commercial       
Commercial and industrial 435
 $305
 .2% 
Commercial real estate 39
 468
 1.6% 
Equipment lease financing 47
 9
 .1% 
Total commercial 521
 $782
 .5% 
(a) In cases where individual loans have been modified more than once regardless of the number of modifications granted, each loan is counted only once in this table.
(b) The amount of loan modifications that qualify for TDR accounting included in this table was immaterial.
(c) Based on total loans outstanding at September 30, 2020.

These modifications are considered to have exited active assistance after the deferral period has expired or the borrower has exited the modification. We are monitoring the delinquency status of loans exiting relief programs as a measure to assess credit risk. As of September 30, 2020, approximately 99% of the accruing commercial loans that have exited COVID-19 payment deferral programs were current or less than 30 days past due.
Consumer Loan Modifications Under Hardship Relief Programs
Our consumer loan modification programs are being granted in response to customer hardships. These temporary loan and line modifications include all hardship related modifications, and the primary offerings as of September 30, 2020 are described in the following matrix.
Modification TypeHome EquityResidential Real EstateAutomobileCredit CardEducationOther Consumer
Extensions - Defers current payments and moves them to the end of the loan by extending the loan's maturity or the extension re-amortizes the remaining principal balance.aaaa
Forbearance - Part or all of the payments are deferred and moved to the end of the forbearance period. Balance is due at the end of the forbearance period, but payment options may be available to repay the forborne amount, including for many borrowers an option to delay payment until the payoff or maturity of the loan.aa
Minimum payment suspension - Reduces required minimum payment to $0 for a period of time.aaa
New loan terms - Sets loan terms to a new monthly payment of principal and interest based on customer's financial situation.aaa
Reduced payments - Allows the customer to make a lower payment for a period of time, with any deferred balance being moved to the end of the loan term or extending the loan's maturity.aa
Repayment plan - Allows reduced payment and interest rate for a period of time.a
Interest continues to accrue during the relief period for loans modified in these programs unless the loan was designated as a nonperforming TDR or was on nonaccrual at the date of modification. The method of collection of the accrued interest is dependent on the product type and modification offered.
As noted in our second quarter 2020 Form 10-Q, we had granted assistance on approximately 242,000 consumer accounts representing approximately $6.1 billion in hardship relief assistance through June 30, 2020. We continue to offer options to our customers in response to hardship that extended beyond the initial relief period, but have seen a notable decline in requests for assistance from the peak this summer.
The following table provides a summary of consumer accounts in active assistance under hardship relief programs that were on our balance sheet at September 30, 2020. We have excluded government insured or guaranteed loans totaling $491 million and $268 million in the Residential real estate and Education loan classes, respectively, from Table 25 as these loans present minimal credit risk to PNC.

32   The PNC Financial Services Group, Inc. – Form 10-Q




Table 25: Consumer Loans in Active Hardship Relief Programs (a) (b)
As of September 30, 2020 - Dollars in millions 
Number of
Accounts

 
Unpaid
Principal
Balance

% of Loan Class (c)
% Making Payment in Last Payment Cycle
 
Consumer       
Home equity 1,588
 $152
.6%62.6% 
Residential real estate 3,401
 1,181
5.2%44.6% 
Automobile 13,956
 361
2.4%71.7% 
Credit card 6,488
 50
.8%65.6% 
Education 2,680
 39
1.3%13.5% 
Other consumer 2,946
 41
.8%68.2% 
Total consumer (d) 31,059
 $1,824
2.4%62.3% 
(a) In cases where there have been multiple modifications on an individual loan, regardless of the number of modifications granted, each loan is counted only once in this table.
(b) Amounts include loan modifications that qualify for TDR accounting totaling $170 million.
(c) Based on total loans outstanding at September 30, 2020.
(d) Approximately 93% of these loans were secured by collateral at September 30, 2020.

Modifications are considered to have exited active assistance after the modification period has expired or the modification was exited. As of September 30, 2020, approximately 96% of the accruing consumer loans that have exited hardship relief program modifications were current or less than 30 days past due.
The initial consumer loan modifications granted in response to the COVID-19 outbreak and the surrounding economic circumstances were short-term and temporary in nature and generally meet the qualifications for relief from TDR treatment under the CARES Act. However, in response to customers' hardships that have extended beyond the initial relief period, PNC has offered options to customers which include both temporary and permanent modifications that may reduce the payment, the interest rate or extend the term and/or defer principal and interest payments. Permanent modifications would not meet the qualifications for relief from TDR treatment under the CARES Act.

Allowance for Credit Losses

On January 1, 2020 we adopted the CECL standard which replaced the incurred loss methodology for our credit related reserves with an expected credit loss methodology for the remaining estimated contractual term of in-scope assets and off-balance sheet exposures. Our ACL is based on historical loss experience, borrower characteristics, current economic conditions, reasonable and supportable forecasts of future conditions and other relevant factors. We maintain the ACL at an appropriate level for expected losses on our existing investment securities, loans, finance leases, trade receivables and other financial assets and off-balance sheet credit exposures and determine this allowance based on quarterly assessments of the remaining estimated contractual term of the assets or exposures as of the balance sheet date.

Expected losses are estimated using a combination of (i) the expected losses over a reasonable and supportable forecast period (RSFP), (ii) a period of reversion to long run average expected losses (reversion period) where applicable, and (iii) long run average (LRA) expected losses for the remaining estimated contractual term.

We use forward-looking information in estimating expected credit losses for the RSFP. For this purpose, we have established a framework which includes a three year reasonable and supportable forecast period and the use of four economic scenarios and associated probability weights, which in combination create a forecast of expected economic outcomes over our RSFP of three years. Forward looking information, such as forecasted relevant macroeconomic variables, is incorporated into the expected credit loss estimates using quantitative techniques, as well as through analysis from PNC's economists and management’s judgment in qualitatively assessing the ACL.

The reversion period is used to bridge RSFP and LRA expected credit losses. We may consider a number of factors in determining the duration of the reversion period, such as contractual maturity of the asset, observed historical patterns and the estimated credit loss rates at the end of RSFP relative to the beginning of the LRA period.

The LRA expected credit losses are derived from our available historical credit information. We use LRA expected loss for the portfolio for the estimated remaining contractual term beyond the RSFP and reversion period.

The following discussion provides additional information related to our reserves under CECL for loans and leases as well as unfunded lending related commitments. See Note 1 Accounting Policies in the Notes To Consolidated Financial Statements in this Report for further discussion on our ACL, including details of our methodologies and discussion of the allowances for investment securities and other financial assets. See also the Critical Accounting Estimates and Judgments section of this Financial Review

The PNC Financial Services Group, Inc. – Form 10-Q 33  



for further discussion of the assumptions used in the determination of the ACL.

Allowance for Loan and Lease Losses
Our pooled expected loss methodology is based upon the quantification of PD, LGD, exposure at default (EAD) and the remaining estimated contractual term for a loan or loan segment. We also consider the impact of prepayments and amortization on contractual maturity in our expected loss estimates. We use historical data, current borrower characteristics and forecasted economic variables in quantitative methods to estimate these risk parameters by loan or loan segments. PDs represent a quantification of risk that a borrower may not be able to pay their contractual obligation over a defined period of time. LGD describes the estimate of potential loss if a borrower were to default, and EAD (or utilization rates for revolving loans) is the estimated balance outstanding at the time of default and expected loss. These parameters are calculated for each forecasted scenario, and are combined to generate expected loss estimates by scenario in proportion to the scenario weights.

We use a discounted cash flow methodology for our consumer real estate related loan classes and for certain commercial and consumer TDR loans. For non-TDR residential real estate loans and lines, we determine effective interest rates considering contractual cash flows adjusted for prepayments and market interest rates. We then determine the net present value of expected cash flows and ALLL by discounting contractual cash flows adjusted for both prepayments and expected credit losses using the effective interest rates.

We establish individually assessed reserves for loans and leases that do not share similar risk characteristics with a pool of loans using methods prescribed by GAAP. Reserves for individual commercial nonperforming loans and commercial TDRs exceeding a defined dollar threshold are based on an analysis of the present value of the loan’s expected future cash flows or the fair value of the collateral, if appropriate under our policy for collateral dependent loans. Commercial loans that are below the defined threshold and accruing TDRs are collectively reserved for, as we believe these loans continue to share similar risk characteristics. For consumer nonperforming loans classified as collateral dependent, charge-off and ALLL related to recovery of amounts previously charged-off are evaluated through an analysis of the fair value of the collateral less costs to sell.

While our reserve methodologies strive to reflect all relevant credit risk factors, there continues to be uncertainty associated with, but not limited to, potential imprecision in the estimation process due to the inherent time lag of obtaining information and normal variations between expected and actual outcomes. We may hold additional reserves that are designed to provide coverage for losses attributable to such risks. A portion of the ALLLallowance is related to qualitative measurement factors. These factors may include, but are not limited to, the following:
Industry concentrations and conditions,
Changes in market conditions, including regulatory and legal requirements,
Changes in the nature and volume of our portfolio,
Recent credit quality trends, including the impact of COVID-19 hardship related loan modifications,
Recent loss experience in particular portfolios, including specific and unique events,
Recent macro-economic factors that may not be reflected in the forecast information,
Limitations of available input data, including historical loss information and recent data such as collateral values,
Model imprecision,
Changes in lending policies and procedures, including changes in loss recognition and mitigation policies and procedures,
Timing of available information, including the performance of first lien positions, and
Limitations of available historical data.Other relevant factors.

Our determination of the ALLLAllowance for non-impaired loans is sensitive to the risk grades assigned to commercial loans and loss rates for consumer loans. There are several other qualitative and quantitative factors considered in determining the ALLL. Periodically, reserve sensitivity analyses are performed. Such analyses provide insight into the impact of adverse changes to risk grades and loss rates. Given the current processes used, we believe the risk grades and loss rates currently assigned are appropriate.Unfunded Lending Related Commitments

Purchased impaired loans are initially recorded at fair value and applicable accounting guidance prohibits the carryover or creation of valuation allowances at acquisition. Because the initial fair values of these loans already reflect a credit component, additional reserves are established when performance is expected to be worse than our expectations as of the acquisition date. At September 30, 2019, we had established reserves of $.3 billion for purchased impaired loans. In addition, loans (purchased impaired and non-impaired) acquired after January 1, 2009 were recorded at fair value. No allowance for loan losses was carried over and no allowance was created at the date of acquisition.

In determining the appropriateness of the ALLL, we make specific allocations to impaired loans and allocations to portfolios of commercial and consumer loans. We also allocate reserves to provide coverage for probable losses incurred in the portfolio at the balance sheet date based upon current market conditions, which may not be reflected in historical loss data. Commercial lending is the largest category of credits and is sensitive to changes in assumptions and judgments underlying the determination of the ALLL.

In addition to the ALLL, we maintain an allowance for unfunded loan commitments and letters of credit. We report this allowance as a liability on our Consolidated Balance Sheet. We maintain the allowance for unfunded lending related commitments on off-balance sheet credit exposures that are not unconditionally cancelable, (e.g., unfunded loan commitments, and letters of credit and certain financial guarantees) at a level we believe is appropriate as of the balance sheet date to absorb estimated probableexpected credit losses on these unfunded credit facilities. We determine this amount using estimates of the probability of the ultimate funding and losses related to those credit exposures. Other than the estimation of the probability of funding, this methodologyreserve is veryestimated in a manner similar to the one we usemethodology used for determining our ALLL.

See Note 1 Accounting Policies in our 2018 Form 10-Kreserves for loans and Note 3 Asset Qualityleases. The allowance for unfunded lending related commitments is recorded as a liability on the Consolidated Balance Sheet. Net adjustments to this reserve are included in the Notes To Consolidated Financial Statements in this Reportprovision for further information on certain key asset quality indicators that we use to evaluate our portfolios and establish the allowances.

Table 23: Allowance for Loan and Lease Losses
Dollars in millions 2019 2018 
January 1 $2,629
 $2,611
 
Total net charge-offs (433) (313) 
Provision for credit losses 552
 260
 
Net (increase) / decrease in allowance for unfunded loan commitments and letters of credit (19) 9
 
Other 9
 17
 
September 30 $2,738
 $2,584
 
Net charge-offs to average loans (for the nine months ended) (annualized) .25% .19% 
Ratio of ALLL to total loans 1.15% 1.16% 
Commercial lending net charge-offs $(79) $(18) 
Consumer lending net charge-offs (354) (295) 
Total net charge-offs $(433) $(313) 
Net charge-offs to average loans (for the nine months ended) (annualized)     
Commercial lending .07% .02% 
Consumer lending .63% .54% 

The ALLL balance increases or decreases across periods in relation to fluctuating risk factors, including asset quality trends, net charge-offs and changes in aggregate portfolio balances. During the first nine months of 2019, overall credit quality remained strong, which resulted in an essentially flat ratio of ALLL to total loans as of September 30, 2019 compared to December 31, 2018.losses.



The PNC Financial Services Group, Inc. – Form 10-Q2734  



Table 26: Allowance for Credit Losses by Loan Class (a)
  September 30, 2020 December 31, 2019 

Dollars in millions
 Allowance AmountTotal Loans% of Total Loans Allowance AmountTotal Loans% of Total Loans 
Allowance for loans and lease losses         
Commercial         
Commercial and industrial $2,735
$137,187
1.99% $1,489
$125,337
1.19% 
Commercial real estate 630
29,028
2.17% 278
28,110
.99% 
Equipment lease financing 163
6,479
2.52% 45
7,155
.63% 
Total commercial 3,528
172,694
2.04% 1,812
160,602
1.13% 
Consumer   

   

 
Home equity 349
24,539
1.42% 87
25,085
.35% 
Residential real estate 28
22,886
.12% 258
21,821
1.18% 
Automobile 404
14,977
2.70% 160
16,754
.95% 
Credit card 891
6,303
14.14% 288
7,308
3.94% 
Education 136
3,051
4.46% 17
3,336
.51% 
Other consumer 415
4,829
8.59% 120
4,937
2.43% 
Total consumer 2,223
76,585
2.90% 930
79,241
1.17% 
Total 5,751
$249,279
2.31% 2,742
$239,843
1.14% 
Allowance for unfunded lending related commitments 689
   318
   
Allowance for credit losses $6,440
   $3,060
   
Allowance for credit losses to total loans 

 2.58%   1.28% 
Commercial 

 2.38%   1.33% 
Consumer 

 3.04%   1.18% 
(a)Excludes allowances for investment securities and other financial assets, which together totaled $98 million at September 30, 2020.


The PNC Financial Services Group, Inc. – Form 10-Q 35  



The following table summarizes our loan charge-offs and recoveries.
Table 24:27: Loan Charge-Offs and Recoveries
Nine months ended September 30 
Gross
Charge-offs

 Recoveries
 
Net Charge-offs /
(Recoveries)

 
Percent of Average
Loans (Annualized)

  
Gross
Charge-offs

 Recoveries
 
Net Charge-offs /
(Recoveries)

 
% of Average
Loans (Annualized)

 
Dollars in millions
2019         
2020         
Commercial $116
 $45
 $71
 .08 %          
Commercial and industrial $249
 $52
 $197
 .19 % 
Commercial real estate 16
 8
 8
 .04 %  1
 6
 (5) (.02)% 
Equipment lease financing 6
 6
 
  %  19
 7
 12
 .23 % 
Total commercial 269

65

204
 .15 % 
Consumer         
Home equity 52
 56
 (4) (.02)%  31
 44
 (13) (.07)% 
Residential real estate 5
 11
 (6) (.04)%  4
 12
 (8) (.05)% 
Automobile 183
 85
 98
 .86 %  210
 95
 115
 .93 % 
Credit card 193
 21
 172
 3.58 %  228
 26
 202
 3.98 % 
Education 20
 6
 14
 .51 %  13
 6
 7
 .29 % 
Other consumer 92
 12
 80
 2.29 %  110
 14
 96
 2.61 % 
Total consumer 596

197

399
 .68 % 
Total $683
 $250
 $433
 .25 %  $865

$262

$603
 .32 % 
2018         
2019         
Commercial $78
 $50
 $28
 .03 %          
Commercial and industrial $116
 $45
 $71
 .08 % 
Commercial real estate 8
 18
 (10) (.05)%  16
 8
 8
 .04 % 
Equipment lease financing 6
 6
 
  %  6
 6
 

   
Total commercial 138

59

79
 .07 % 
Consumer         
Home equity 85
 67
 18
 .09 %  52
 56
 (4) (.02)% 
Residential real estate 9
 18
 (9) (.07)%  5
 11
 (6) (.04)% 
Automobile 117
 56
 61
 .60 %  183
 85
 98
 .86 % 
Credit card 161
 18
 143
 3.32 %  193
 21
 172
 3.58 % 
Education 24
 6
 18
 .57 %  20
 6
 14
 .51 % 
Other consumer 76
 12
 64
 1.94 %  92
 12
 80
 2.29 % 
Total consumer 545

191

354
 .63 % 
Total $564
 $251
 $313
 .19 %  $683

$250

$433
 .25 % 

Total net charge-offs increased $120$170 million, or 38%39%, for the first nine months of 20192020 compared to the same period in 2018.2019. The increase in commercial net charge-offs reflectedprimarily related to industries adversely impacted by the impact of certain individual credits,pandemic and the energy industry, while the increases in automobile, credit card, automobile and other consumer loan net charge-offs were due in part to loan portfolio growth.

See Note 1 Accounting Policies in our 2018 Form 10-K and Note 4 Loans and Related Allowance for Loan and LeaseCredit Losses in the Notes To Consolidated Financial Statements in this Reportreport for additional information on the ALLL.

The Recently Issued Accounting Standards section within Critical Accounting Estimates and Judgments of this Financial Review describes our upcoming implementation of Accounting Standards Update (ASU) 2016-13 - Credit Losses, including our estimated impact upon adoption on its effective date of January 1, 2020.information.
Liquidity and Capital Management
Liquidity risk, including our liquidity monitoring measures and tools, is described in further detail in the Liquidity and Capital Management section of our 20182019 Form 10-K.

One of the ways we monitor our liquidity is by reference to the LCR,Liquidity Coverage Ratio (LCR), a regulatory minimum liquidity requirement designed to ensure that covered banking organizations maintain an adequate level of liquidity to meet net liquidity needs over the course of a hypothetical 30-day stress scenario. The LCR is calculated by dividing the amount of an institution’s high quality, unencumbered liquid assets (HQLA), as defined and calculated in accordance with the LCR rules, by its estimated, weighted net cash outflows, with net cash outflows determined by applying the assumed outflow factors in the LCR rules. The resulting quotient is expressed as a percentage. Effective January 1, 2020, PNC and PNC Bank, as Category III institutions under the Tailoring Rules, were subject to a reduced LCR requirement, with each company's net outflows reduced by 15%, thereby reducing the amount of HQLA each institution must hold to meet the LCR minimum requirement. The minimum LCR that PNC and PNC Bank are required to

36   The PNC Financial Services Group, Inc. – Form 10-Q




maintain iscontinues to be 100%. PNC and PNC Bank calculate the LCR daily, and as of September 30, 2019,2020, the LCR for PNC and PNC Bank exceeded the requirement of 100%.

See the Recent Regulatory Developments section of this Report for information on the Final Tailoring Rules and the impact on LCR requirements.

We provide additional information regarding regulatory liquidity requirements and their potential impact on us in the Supervision and Regulation section of Item 1 Business and Item 1A Risk Factors of our 20182019 Form 10-K.



28    The PNC Financial Services Group, Inc. – Form 10-Q



Sources of Liquidity
Our largest source of liquidity on a consolidated basis is the customer deposit base generated by our banking businesses. These deposits provide relatively stable and low-cost funding. Total deposits increased to $285.6$355.1 billion at September 30, 20192020 from $267.8$288.5 billion at December 31, 20182019, driven by growth in both interest-bearing and non-interest bearingnoninterest-bearing deposits. See the Funding Sources portion of the Consolidated Balance Sheet Review section of this Financial Review for additional information related to our deposits. Additionally, certain assets determined by us to be liquid as well as unused borrowing capacity from a number of sources are also available to manage our liquidity position.
At September 30, 2019,2020, our liquid assets consisted of cash and due from banks and short-term investments (federal funds sold, resale agreements, trading securities and interest-earning deposits with banks) totaling $26.3$80.0 billion and securities available for sale totaling $69.1$89.7 billion. The level of liquid assets fluctuates over time based on many factors, including market conditions, loan and deposit growth and balance sheet management activities. Our liquid assets included $4.0$23.2 billion of securities available for sale and trading securities pledged as collateral to secure public and trust deposits, repurchase agreements and for other purposes. In addition, $8.7$.1 billion of securities held to maturity were also pledged as collateral for these purposes.

We also obtain liquidity through various forms of funding, including long-term debt (senior notes, subordinated debt and FHLB borrowings) and short-term borrowings (securities sold under repurchase agreements, commercial paper and other short-term borrowings). See Note 108 Borrowed Funds in our 2018 Form 10-K andthe Notes To Consolidated Financial Statements, the Funding Sources section of the Consolidated Balance Sheet Review in this Report and Note 10 Borrowed Funds in Item 8 of our 2019 Form 10-K for additional information related to our borrowings.
Total senior and subordinated debt, on a consolidated basis, increaseddecreased due to the following activity:
Table 25:28: Senior and Subordinated Debt
In billions2019
 2020
 
January 1$30.9
 $35.1
 
Issuances6.9
 3.5
 
Calls and maturities(6.3) (6.6) 
Other1.1
 1.3
 
September 30$32.6
 $33.3
 
Bank Liquidity
Under PNC Bank’s 2014 bank note program, as amended, PNC Bank may from time to time offer up to $40.0 billion aggregate principal amount outstanding at any one time of its unsecured senior and subordinated notes with maturity dates more than nine months (in the case of senior notes) and five years or more (in the case of subordinated notes) from their date of issue. At September 30, 2019,2020, PNC Bank had $22.9$21.6 billion of notes outstanding under this program of which $18.6$16.6 billion were senior bank notes and $4.3$5.0 billion were subordinated bank notes. The following table details issuances for the three months ended September 30, 2019.
Table 26: PNC Bank Notes Issued
Issuance DateAmountDescription of Issuance
July 23, 2019
$900 million


Senior floating rate notes with a maturity date of July 22, 2022. Redeemable in whole, but not in part, on July 22, 2021, and in whole or in part on or after June 22, 2022. Interest is payable quarterly, at the 3-month LIBOR rate, reset quarterly, plus 45 basis points, on January 22, April 22, July 22 and October 22 of each year, beginning October 22, 2019.

July 23, 2019$600 million
Senior fixed-to-floating rate notes with a maturity date of July 22, 2022. Redeemable in whole, but not in part, on July 22, 2021, and in whole or in part on or after June 22, 2022. Interest is initially payable semi-annually at a fixed rate of 2.232% on July 22 and January 22 of each year, beginning January 22, 2020, and ending on July 22, 2021. Beginning on July 22, 2021, interest is payable quarterly, at the 3-month LIBOR rate, reset quarterly, plus 44 basis points, on January 22, April 22, July 22, and October 22, beginning on October 22, 2021.


See Note 17 Subsequent Events for information on the October 2019 issuance of $750 million of subordinated notes by PNC Bank.

PNC Bank maintains additional secured borrowing capacity with the FHLB-Pittsburgh and through the Federal Reserve Bank discount window. The Federal Reserve Bank, however, is not viewed as a primary means of funding our routine business activities, but rather as a potential source of liquidity in a stressed environment or during a market disruption. At September 30, 2019,2020, our unused secured borrowing capacity at the FHLB-Pittsburgh and the Federal Reserve Bank totaled $44.3$79.4 billion. The Federal Reserve also has established certain special liquidity facilities under its emergency lending authority in Section 13(3) of the Federal Reserve Act in response to the economic impact of the pandemic. For additional information on these special liquidity facilities see the Recent Regulatory Developments section of the first quarter 2020 Form 10-Q and second quarter 2020 Form 10-Q.

PNC Bank has the ability to offer up to $10.0 billion of its commercial paper to provide additional liquidity. As of September 30, 2019,2020, there were no issuances outstanding under this program.



The PNC Financial Services Group, Inc. – Form 10-Q29



Parent Company Liquidity
In addition to managing liquidity risk at the bank level, we monitor the parent company’s liquidity. The parent company’s contractual obligations consist primarily of debt service related to parent company borrowings and funding non-bank affiliates. Additionally, the

The PNC Financial Services Group, Inc. – Form 10-Q 37  



parent company maintains adequate liquidity to fund discretionary activities such as paying dividends to our shareholders, share repurchases and acquisitions.

As of September 30, 2019,2020, available parent company liquidity totaled $6.3$13.8 billion. Parent company liquidity is primarily held in intercompany short-term investments, the terms of which provide for the availability of cash in 31 days or less. Investments with longer durations may also be acquired, but if so, the related maturities are aligned with scheduled cash needs, such as the maturity of parent company debt obligations.

The principal source of parent company liquidity is the dividends it receives from PNC Bank, which may be impacted by the following:
Bank-level capital needs,
Laws and regulations,
Corporate policies,
Contractual restrictions, and
Other factors.

There are statutory and regulatory limitations on the ability of a national bank to pay dividends or make other capital distributions or to extend credit to the parent company or its non-bank subsidiaries. The amount available for dividend payments by PNC Bank to the parent company without prior regulatory approval was approximately $3.0$3.1 billion at September 30, 2019.2020. See Note 18 Regulatory Matters in the Notes To Consolidated Financial Statements in our 20182019 Form 10-K for a further discussion of these limitations.

In addition to dividends from PNC Bank, other sources of parent company liquidity include cash and investments, as well as dividends and loan repayments from other subsidiaries and dividends or distributions from equity investments. We can also generate liquidity for the parent company and PNC’s non-bank subsidiaries through the issuance of debt and equity securities, including certain capital instruments, in public or private markets and commercial paper. The parent company has the ability to offer up to $5.0 billion of commercial paper to provide additional liquidity. As of September 30, 2019,2020, there were no commercial paper issuances outstanding.

The parent company has an effective shelf registration statement pursuant to which we can issue additional debt, equity and other capital instruments. Under this shelf registration statement, on July 23, 2019, the parent company issued $1.0 billion of senior notes with a maturity date of July 23, 2026. Interest is payable semi-annually at a fixed rate of 2.60% on July 23 and January 23 of each year, beginning on January 23, 2020. See Note 17 Subsequent Events in the Notes To Consolidated Financial Statements of this Report for information on the November 1, 2019 issuance of $650 million of senior fixed rate notes by the parent company utilizing this shelf registration.

Parent company senior and subordinated debt outstanding totaled $9.3$10.7 billion and $6.7$9.8 billion at September 30, 20192020 and December 31, 2018,2019, respectively.

Contractual Obligations and Commitments
We have contractual obligations representing required future payments on borrowed funds, time deposits, leases, pension and postretirement benefits and purchase obligations. See the Liquidity and Capital Management portion of the Risk Management section in our 20182019 Form 10-K for more information on these future cash outflows. Additionally, in the normal course of business we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. We provide information on our commitments in Note 139 Commitments in the Notes To Consolidated Financial Statements of this Report.

Credit Ratings
PNC’s credit ratings affect the cost and availability of short and long-term funding, collateral requirements for certain derivative instruments and the ability to offer certain products.

In general, rating agencies base their ratings on many quantitative and qualitative factors, including capital adequacy, liquidity, asset quality, business mix, level and quality of earnings, and the current legislative and regulatory environment, including implied government support. A decrease, or potential decrease, in credit ratings could impact access to the capital markets and/or increase the cost of debt, and thereby adversely affect liquidity and financial condition.

3038   The PNC Financial Services Group, Inc. – Form 10-Q




Table 27:29: Credit Ratings for PNC and PNC Bank
 September 30, 20192020
  
Moody’sStandard & Poor’sFitch
PNC   
Senior debtA3A-A+A
Subordinated debtA3BBB+AA-
Preferred stockBaa2BBB-BBB-BBB
PNC Bank   
Senior debtA2AA+
Subordinated debtA3A-A
Long-term depositsAa2AAA-
Short-term depositsP-1A-1F1+
Short-term notesP-1A-1F1

Capital Management
Detailed information on our capital management processes and activities, including additional information on our previous CCAR submissions and capital plans, is included in the Capital Management portion of the Risk Management section in our 20182019 Form 10-K.

We manage our funding and capital positions by making adjustments to our balance sheet size and composition, issuing or redeeming debt, issuing equity or other capital instruments, executing treasury stock transactions and capital redemptions or repurchases, and managing dividend policies and retaining earnings.

In connectionWe announced on March 16, 2020 a temporary suspension of our common stock repurchase program in conjunction with the 2019 CCAR process, we submitted our capital plan, as approved by PNC's BoardFederal Reserve's effort to support the U.S. economy during the pandemic, and will continue the suspension through the fourth quarter of Directors, to2020, consistent with the extension of the Federal Reserve in April 2019. The Federal Reserve accepted theReserve's special capital plan and did not object to our proposed capital actions. As provided in the 2019 capital plan, we announced new share repurchase programsdistribution restrictions. We repurchased $99 million of up to $4.3 billion for the four-quarter period beginningcommon shares in the third quarter to offset the effects of 2019. Inemployee benefit plan-related issuances in 2020 as permitted by guidance from the third quarterFederal Reserve.

On October 1, 2020, the PNC board of 2019, we repurchased 7.5 million common shares for $1.0 billion.
We paid dividendsdirectors declared a quarterly cash dividend on common stock of $.5 billion, or $1.15 per common share payable on November 5, 2020.

Following completion of the 2020 CCAR/DFAST process, the Federal Reserve announced certain limitations on the capital distributions of any CCAR-participating bank holding company (including PNC) during the third quarter of 2019. On October 3, 2019,2020. Under these limitations, PNC and other CCAR-participating firms, absent Federal Reserve approval, were permitted to make only the PNC Boardfollowing capital distributions during the third quarter of Directors declared a quarterly2020:
Pay common stock cash dividend of $1.15dividends at the same per share with a payment datelevel as paid during the second quarter of November 5, 2019.

We completed our common stock repurchase programs2020, provided that the amount does not exceed the average of the firm's net income for the four quarter period that ended June 30, 2019, with total repurchases of 21.4 millionpreceding calendar quarters;
Purchase common shares for $2.8 billion. These repurchases were included in ouran amount that equals the amount of share issuances related to expensed employee compensation; and
Make scheduled payments on additional Tier 1 and Tier 2 capital plan accepted byinstruments.

On September 30, 2020, the Federal Reserve as partextended these limitations, with minor modifications, to the fourth quarter of our 2018 CCAR submission. Additionally, we paid $1.7 billion2020, and it reserves the right to extend these limitations to additional quarters, potentially in common stock dividends for a total of $4.5 billion of capital returned to shareholders during this four quarter period.modified form.


The PNC Financial Services Group, Inc. – Form 10-Q3139  




Table 28:30: Basel III Capital
Dollars in millions
Basel III
September 30, 2019
 
Basel III
September 30, 2020 (a)
 
September 30, 2020 (Fully Implemented)
(estimated) (b)
 
Common equity Tier 1 capital      
Common stock plus related surplus, net of treasury stock$3,179
 $816
 $816
 
Retained earnings41,413
 47,306
 45,947
 
Accumulated other comprehensive income (loss) for securities currently, and those transferred from, available for sale1,119
 
Accumulated other comprehensive income (loss) for pension and other postretirement plans(481) 
Goodwill, net of associated deferred tax liabilities(9,030) (9,023) (9,023) 
Other disallowed intangibles, net of deferred tax liabilities(238) (185) (185) 
Other adjustments/(deductions)(209) (63) (65) 
Total common equity Tier 1 capital before threshold deductions35,753
 
Total threshold deductions(2,952) 
Common equity Tier 1 capital$32,801
 $38,851
 $37,490
 
Additional Tier 1 capital      
Preferred stock plus related surplus3,992
 3,516
 3,516
 
Other adjustments/(deductions)(162) 
 
 
Tier 1 capital$36,631
 $42,367
 $41,006
 
Additional Tier 2 capital      
Qualifying subordinated debt3,481
 3,949
 3,949
 
Trust preferred capital securities60
 40
 
 
Eligible credit reserves includable in Tier 2 capital3,042
 4,129
 4,129
 
Total Basel III capital$43,214
 $50,485
 $49,084
 
Risk-weighted assets      
Basel III standardized approach risk-weighted assets (a)$340,912
 
Basel III advanced approaches risk-weighted assets (b)$319,960
 
Basel III standardized approach risk-weighted assets (c)$331,748
 $330,462
 
Average quarterly adjusted total assets$393,009
 $451,180
 $449,818
 
Supplementary leverage exposure (c)
$471,906
 
Basel III risk-based capital and leverage ratios (d)  
Supplementary leverage exposure (d)$444,492
 $534,027
 
Basel III risk-based capital and leverage ratios (a)(e)    
Common equity Tier 19.6% 11.7% 11.3% 
Tier 110.7% 12.8% 12.4% 
Total (e)12.7% 
Leverage (f)9.3% 
Supplementary leverage ratio (g)7.8% 
Total (f)15.2% 14.9% 
Leverage (g)9.4% 9.1% 
Supplementary leverage ratio (d)(h)9.5% 7.7% 
(a)IncludesThe ratios are calculated to reflect PNC's election to adopt the CECL optional five-year transition provision.
(b)The ratios are calculated to reflect the full impact of CECL and excludes the benefits of the optional five-year transition provision.
(c)Basel III standardized approach weighted-assets are based on the Basel III standardized approach rules and include credit and market risk-weighted assets.
(b)(d)Basel III advanced approaches risk-weighted assets are calculated based onAs of September 30, 2020 the Basel III advanced approaches rules, and include credit, market, and operational risk-weighted assets. During the parallel run qualification phase, PNC has refined the data, models, and internal processes used as part of the advanced approaches for determining risk-weighted assets.
(c)Supplementary leverage exposure isand Supplementary leverage ratio reflects the sumtemporary exclusions of Average quarterly adjusted total assetsU.S. Treasury securities and certain off-balance sheet exposures including undrawn credit commitments and derivative potential future exposures.
(d)For comparative purposes only, the advanced approaches Basel III Common equity Tier 1, Tier 1 risk-based and Total risk-based ratios for September 30, 2019 were 10.3%, 11.4% and 12.5%, respectively.deposits at Federal Reserve Banks.
(e)All ratios are calculated using the regulatory capital methodology applicable to PNC and calculated based on the standardized approach.
(f)The 2019 Basel III Total risk-based capital ratio includesratios include nonqualifying trust preferred capital securities of $60$40 million that are subject to a phase-out period that runs through 2021. For comparative purposes only, as of September 30, 2019 the ratio was 12.7%, assuming nonqualifying trust preferred capital securities are phased out.
(f)(g)Leverage ratio is calculated based on Tier 1 capital divided by Average quarterly adjusted total assets.
(g)(h)The Supplementary leverage ratio is calculated based on Tier 1 capital divided by Supplementary leverage exposure.exposure, which takes into account both on balance sheet assets as well as certain off-balance sheet items, including loan commitments and potential future exposure under derivative contracts.

BecauseAs of January 1, 2020, the 2019 Tailoring Rules became effective for PNC. The most significant changes involve the election to exclude specific AOCI items from common equity Tier 1 (CET1) capital and higher thresholds used to calculate CET1 capital deductions. Effective January 1, 2020, PNC remainsmust deduct from CET1 capital (net of associated deferred tax liabilities) investments in unconsolidated financial institutions, mortgage servicing rights and deferred tax assets to the parallel run qualification phase forextent such items individually exceed 25% of the advanced approaches, ourinstitution’s adjusted CET1 capital.
PNC’s regulatory risk-based capital ratios in 20192020 are calculated using the standardized approach for determining risk-weighted assets. Under the standardized approach for determining credit risk-weighted assets, exposures are generally assigned a pre-defined risk weight. Exposures to high volatility commercial real estate, past due exposures and equity exposures are generally subject to higher risk weights than other types of exposures. Once we exit parallel run, our
The regulatory risk-basedagencies have adopted a rule permitting banks to delay the estimated impact on regulatory capital ratios will bestemming from implementing CECL. CECL’s estimated impact on CET1 capital, as defined by the lowerrule, is the change in retained earnings at adoption plus or minus 25% of the ratios calculated underchange in CECL ACL at the standardized approach and the advanced approaches.

Under the Basel III rules applicable to PNC, significant common stock investments in unconsolidated financial institutions (for PNC, primarily BlackRock), mortgage servicing rights and deferred tax assets must be deducted from capital (net of associated deferred tax liabilities)balance sheet date compared to the extent they individually exceed 10%, or inCECL ACL at transition. The estimated CECL impact is added to CET1 capital through December 31, 2021, then phased-out over the aggregate exceed 15%, of the institution's adjusted common equityfollowing three years. PNC elected to

3240   The PNC Financial Services Group, Inc. – Form 10-Q




Tier 1 capital. Also, Basel III regulatory capital includes AOCI relatedadopt this optional transition provision effective as of March 31, 2020. See additional discussion of this rule in the Recent Regulatory Developments section and Item 2 Risk Management of our first quarter 2020 Form 10-Q.
In response to securities currently, and those transferred from, available for sale, as well as pension and other postretirement plans.

the economic conditions caused by the pandemic, the Federal banking regulators have statedReserve has adopted a final rule that they expectrevises, on a temporary basis, the largest U.S.calculation of supplementary leverage exposure (the denominator of the supplementary leverage ratio) by bank holding companies (BHCs), including PNC, to have a levelexclude the on-balance sheet amounts of regulatory capital wellU.S. Treasury securities and deposits at Federal Reserve Banks. The rule was effective as of April 14, 2020 and will remain in excesseffect through March 31, 2021. See additional discussion of this rule in the regulatory minimum and have required the largest U.S. BHCs, including PNC, to have a capital buffer sufficient to withstand losses and allow them to meet the credit needsRecent Regulatory Developments section of their customers through estimated stress scenarios. We seek to manage our capital consistent with these regulatory principles, and believe that our September 30, 2019 capital levels were aligned with them.first quarter 2020 Form 10-Q.

At September 30, 2019,2020, PNC and PNC Bank, our sole bank subsidiary, were both considered “well capitalized,” based on applicable U.S. regulatory capital ratio requirements. To qualify as “well capitalized”, PNC must have Basel III capital ratios of at least 6% for Tier 1 risk-based capital and 10% for Total risk-based capital, and PNC Bank must have Basel III capital ratios of at least 6.5% for Common equity Tier 1 risk-based capital, 8% for Tier 1 risk-based capital, 10% for Total risk-based capital and a Leverage ratio of at least 5%.

Federal banking regulators have stated that they expect the largest U.S. bank holding companies (BHCs), including PNC, to have a level of regulatory capital well in excess of the regulatory minimum and have required the largest U.S. BHCs, including PNC, to have a capital buffer sufficient to withstand losses and allow them to meet the credit needs of their customers through estimated stress scenarios. We seek to manage our capital consistent with these regulatory principles, and believe that our September 30, 2020 capital levels were aligned with them.

See the Recent Regulatory Developments section of this Reportour second quarter 2020 Form 10-Q for information regarding the Final Tailoring Rules and therecent developments that could have a potential impact toon our Basel III capital rules.ratios. We provide additional information regarding regulatory capital requirements and some of their potential impacts on us in the Supervision and Regulation section of Item 1 Business, Item 1A Risk Factors and Note 18 Regulatory Matters in our 20182019 Form 10-K.

Market Risk Management
See the Market Risk Management portion of the Risk Management Section in our 20182019 Form 10-K for additional discussion regarding market risk.

Market Risk Management – Interest Rate Risk
Interest rate risk results primarily from our traditional banking activities of gathering deposits and extending loans. Many factors, including economic and financial conditions, movements in interest rates and consumer preferences, affect the difference between the interest that we earn on assets and the interest that we pay on liabilities and the level of our noninterest-bearing funding sources. Due to the repricing term mismatches and embedded options inherent in certain of these products, changes in market interest rates not only affect expected near-term earnings, but also the economic values of these assets and liabilities.

Our Asset and Liability Management group centrally manages interest rate risk as prescribed in our risk management policies, which are approved by management’s Asset and Liability Committee and the Risk Committee of the Board of Directors.
Sensitivity results and market interest rate benchmarks for the third quartersquarter of 20192020 and 20182019 follow.

Table 29:31: Interest Sensitivity Analysis
Third Quarter 2019
 Third Quarter 2018
 Third Quarter 2020
 Third Quarter 2019
 
Net Interest Income Sensitivity Simulation (a)        
Effect on net interest income in first year from gradual interest rate change over the
following 12 months of:
        
100 basis point increase1.9 % 1.8 % 4.3% 1.9% 
100 basis point decrease(2.6)% (2.3)% 
Effect on net interest income in second year from gradual interest rate change over the
preceding 12 months of:
        
100 basis point increase4.6 % 3.6 % 10.9% 4.6% 
100 basis point decrease(7.3)% (5.9)% 
Duration of Equity Model (a)        
Base case duration of equity (in years)(6.5) .2
 (8.3) (6.5) 
Key Period-End Interest Rates        
One-month LIBOR2.02 % 2.26 % .15% 2.02% 
Three-month LIBOR2.09 % 2.40 % .23% 2.09% 
Three-year swap1.55 % 3.05 % .24% 1.55% 
(a)Given the inherent limitations in certain of these measurement tools and techniques, results become less meaningful as interest rates approach zero. Senior management approved the suspension of the 100bps decrease in rate change sensitivities considering the current low rate environment.

The PNC Financial Services Group, Inc. – Form 10-Q 41  



In addition to measuring the effect on net interest income assuming parallel changes in current interest rates, we routinely simulate the effects of a number of nonparallel interest rate environments. Table 3032 reflects the percentage change in net interest income over the next two 12-month periods assuming (i) the PNC Economist’s most likely rate forecast, (ii) implied market forward rates and


The PNC Financial Services Group, Inc. – Form 10-Q33



(iii) yield curve slope flattening (a 10050 basis point yield curve slope flattening between one-month and ten-year rates superimposed on current base rates) scenario.

All changes in forecasted net interest income are relative to results in a base rate scenario where current market rates are assumed to remain unchanged over the forecast horizon.
Table 30:32: Net Interest Income Sensitivity to Alternative Rate Scenarios
September 30, 2019 September 30, 2020 
PNC
Economist

Market
Forward

Slope
Flattening

 
PNC
Economist

Market
Forward

Slope
Flattening

 
First year sensitivity.2%.7%(1.2)% %.7%(1.1)% 
Second year sensitivity1.3%.5%(4.7)% .7%2.5%(3.2)% 

When forecasting net interest income, we make assumptions about interest rates and the shape of the yield curve, the volume and characteristics of new business and the behavior of existing on- and off-balance sheet positions. These assumptions determine the future level of simulated net interest income in the base interest rate scenario and the other interest rate scenarios presented in Tables 2931 and 30.32. These simulations assume that as assets and liabilities mature, they are replaced or repriced at then current market rates.

The following graph presents the LIBOR/Swap yield curves for the base rate scenario and each of the alternate scenarios one year forward.
Table 31:33: Alternate Interest Rate Scenarios: One Year Forward
capturea27.jpgirfinalq320.jpg
The third quarter 20192020 interest sensitivity analyses indicate that our Consolidated Balance Sheet is positioned to benefit from an increase in interest rates and an upward sloping interest rate yield curve. We believe that we have the deposit funding base and balance sheet flexibility to adjust, where appropriate and permissible, to changing interest rates and market conditions.

The planned discontinuance of the requirement that banks submit rates for the calculation of LIBOR after 2021 presents risks to the financial instruments originated, held, or serviced by PNC that use LIBOR as a reference rate. PNC holds instruments and services its instruments and instruments owned by others that may be impacted by the likely discontinuance of LIBOR, including loans, investments, hedging products, floating-rate obligations, and other financial instruments that use LIBOR as a reference rate. The transition from LIBOR as an interest rate benchmark rate.will subject PNC is coordinating with regulatorsto financial, legal, operational, and industry groups to identify an appropriate replacement reference rate for contracts expiring after 2021, as well as preparing for this transition as it relates to both new and existing exposures. reputational risks.

PNC has established a cross-functionalcross functional governance structure to oversee the overall strategy for the transition from LIBOR. An initialLIBOR and mitigate risks associated with the transition. A LIBOR impact and risk assessment has been performed, which identified the associated risks across products, systems, models and processes. PNC is actively monitoring its overall firm-wide exposure to LIBOR and using these results to plan transitional strategies and track progress versus these goals.

We also continue to focus our transition efforts on:
enhancing fallback language in new contracts and reviewing existing legal contracts/agreements to assess fallback language impacts;
making preparations for internal operational readiness;
making necessary enhancements to our infrastructure including systems, models, valuation tools and processes;
developing and delivering on internal and external LIBOR cessation communication plans;

42   The PNC Financial Services Group, Inc. – Form 10-Q




engaging with our clients, industry working groups and regulators; and
monitoring developments associated with LIBOR alternatives and industry practices related to LIBOR-indexed instruments.

In the third quarter, PNC began offering conforming adjustable rate mortgages using the Secured Overnight Financing Rate (SOFR) instead of LIBOR in line with FNMA and FHLMC requirements.

See the Risk Factors section in Part I, Item IA and Risk Management Market Rate Management - Interest Rate Risk section in Item 7 disclosed in PNC's 2018our 2019 Form 10-K for additional information regarding the planned discontinuance of LIBOR as a reference rate.
Market Risk Management – Customer-Related Trading Risk
We engage in fixed income securities, derivatives and foreign exchange transactions to support our customers’ investing and hedging activities. These transactions, related hedges and the credit valuation adjustment related to our customer derivatives portfolio are marked-to-market daily and reported as customer-related trading activities. We do not engage in proprietary trading of these products.
We use value-at-risk (VaR) as the primary means to measure and monitor market risk in customer-related trading activities. VaR is used to estimate the probability of portfolio losses based on the statistical analysis of historical market risk factors. A diversified VaR

34    The PNC Financial Services Group, Inc. – Form 10-Q



reflects empirical correlations across different asset classes. We calculate a diversified VaR at a 95% confidence interval and the results for the first nine months of 20192020 and 20182019 were within our acceptable limits.
See the Market Risk Management – Customer-Related Trading Risk section of our 20182019 Form 10-K for more information on our models used to calculate VaR and our backtesting process.
Customer related trading revenue was $212$293 million for the nine months ended September 30, 20192020 compared to $196$212 million for the same period in 2018.2019. The increase was primarily due to improved derivative clients sales revenue partially offset by a reduction in foreign exchange client revenue. For the quarterly period, customer related trading revenue was $77 million for the third quarter of 2019 compared to $53 million in 2018. The increase was driven by the improvedhigher derivative client sales revenue and, to a lesser extent, improved client related trading resultsrevenues and the impact of changes in credit valuations for customer-related derivatives.derivative activities. For the quarterly period, customer related trading revenue was $108 million for the third quarter of 2020 compared to $77 million in 2019. The increase was primarily due to the impact of the changes in credit valuations for customer-related derivative activities.
Market Risk Management – Equity And Other Investment Risk
Equity investment risk is the risk of potential losses associated with investing in both private and public equity markets. In addition to extending credit, taking deposits, underwriting securities and trading financial instruments, we make and manage direct investments in a variety of transactions, including management buyouts, recapitalizations and growth financings in a variety of industries. We also have investments in affiliated and non-affiliated funds that make similar investments in private equity. The economic and/or book value of these investments and other assets are directly affected by changes in market factors.
Various PNC business units manage our equity and other investment activities. Our businesses are responsible for making investment decisions within the approved policy limits and associated guidelines.
A summary of our equity investments follows:
Table 32:34: Equity Investments Summary
September 30
2019

 December 31
2018

 Change September 30
2020

 December 31
2019

 Change 
Dollars in millions $
 %
  $
 %
 
BlackRock$8,321
 $8,016
 $305
 4% 
Tax credit investments2,252
 2,219
 33
 1% $2,178
 $2,218
 $(40) (2)% 
Private equity and other2,752
 2,659
 93
 3% 2,760
 2,958
 (198) (7)% 
Total$13,325
 $12,894
 $431
 3% $4,938
 $5,176
 $(238) (5)% 

BlackRock
We owned approximately 35 million common stock equivalent shares of BlackRock equity at September 30, 2019, accounted for under the equity method. The Business Segments Review section of this Financial Review includes additional information about BlackRock.
Tax Credit Investments
Included in our equity investments are direct tax credit investments and equity investments held by consolidated entities. These tax credit investment balances included unfunded commitments totaling $.9$.8 billion and $.8$1.0 billion at September 30, 20192020 and December 31, 2018,2019, respectively. These unfunded commitments are included in Other liabilities on our Consolidated Balance Sheet.

Note 2 Loan Sale and Servicing Activities and Variable Interest Entities in the Notes To Consolidated Financial Statements in our 20182019 Form 10-K has further information on Tax Credit Investments.

Private Equity and Other
The majority of our other equity investments consists of our private equity portfolio. The private equity portfolio is an illiquid portfolio consisting of mezzanine and equity investments that vary by industry, stage and type of investment. Private equity investments carried at estimated fair value totaled $1.6$1.4 billion and $1.5 billion at September 30, 20192020 and December 31, 2018,2019, respectively. As of September 30, 2019, $1.42020, $1.2 billion was invested directly in a variety of companies and $.2 billion was invested indirectly through various private equity funds. See the Recent Regulatory Developments section of our second quarter 2020 Form 10-

The PNC Financial Services Group, Inc. – Form 10-Q 43  



Q and the Supervision and Regulation section in Item 1 of our 20182019 Form 10-K for discussion of the potential impacts of the Volcker Rule provisions of Dodd-Frank on our interests in and other relationships with private funds covered by the Volcker Rule.

Included in our other equity investments are Visa Class B common shares, which are recorded at cost. Visa Class B common shares that we own are transferable only under limited circumstances until they can be converted into shares of the publicly-traded Class A common shares, which cannot happen until the resolution of the pending interchange litigation. Based upon the September 30, 20192020 per share closing price of $172.01$199.97 for a Visa Class A common share, the estimated value of our total investment in the Class B common shares was approximately $981 million$1.1 billion at the current conversion rate of Visa B shares to Visa A shares, while our cost basis was not significant. See Note 6 Fair Value and Note 19 Legal Proceedings in the Notes To Consolidated Financial Statements in Item 8


The PNC Financial Services Group, Inc. – Form 10-Q35



of our 20182019 10-K for additional information regarding our Visa agreements. The estimated value does not represent fair value of the Visa B common shares given the share’s limited transferability and the lack of observable transactions in the marketplace.

We also have certain other equity investments, the majority of which represent investments in affiliated and non-affiliated funds with both traditional and alternative investment strategies. Net gains related to these investments were not significant at September 30, 20192020 and September 30, 2018.2019.

Financial Derivatives
We use a variety of financial derivatives as part of the overall asset and liability risk management process to help manage exposure to market (primarily interest rate) and credit risk inherent in our business activities. We also enter into derivatives with customers to facilitate their risk management activities.

Financial derivatives involve, to varying degrees, market and credit risk. Derivatives represent contracts between parties that usually require little or no initial net investment and result in one party delivering cash or another type of asset to the other party based on a notional and an underlying as specified in the contract. Therefore, cash requirements and exposure to credit risk are significantly less than the notional amount on these instruments.

Further information on our financial derivatives is presented in Note 1 Accounting Policies, and Note 6 Fair Value and Note 13 Financial Derivatives in our Notes To Consolidated Financial Statements in our 20182019 Form 10-K and in Note 612 Fair Value and Note 913 Financial Derivatives in the Notes To Consolidated Financial Statements in this Report.

Not all elements of market and credit risk are addressed through the use of financial derivatives, and such instruments may be ineffective for their intended purposes due to unanticipated market changes, among other reasons.

RECENT REGULATORY DEVELOPMENTS

Agency Actions to Better Tailor Regulations to An Institution’s Risk ProfileCapital, Capital Planning and Liquidity
In October 2019,2020, the Federal Reserve, Office offederal banking agencies finalized rules implementing the Comptroller of the Currency (OCC) and Federal Deposit Insurance Corporation (FDIC) adoptedNet Stable Funding Ratio (NSFR). The final rules to tailor the application of the agencies’ capital (including stress testing) and liquidity rules, and the Federal Reserve’s enhanced prudential standards adopted under Section 165 of Dodd-Frank, torequire covered banking organizations, with $100 billion or more in consolidated total assets (the Final Tailoring Rules). The Final Tailoring Rules classify all bank holding companies (BHCs) with $100 billion or more in total assets into one of four categories (Category I, Category II, Category III and Category IV), with the most stringent capital, liquidity and enhanced prudential requirements applying to Category I firms and the least restrictive requirements applying to Category IV firms. The classification of any bank subsidiary of a BHC will generally follow that of its parent BHC.including PNC and PNC Bank, are consideredto maintain an amount of available stable funding (ASF) equal to or greater than the banking organization’s projected minimum funding needs, or required stable funding (RSF), as calculated under the rules over a one-year time horizon. Consistent with the tailoring of the Liquidity Coverage Ratio requirements, Category III firms under the Final Tailoring Rules because PNC (i) has more than $250 billion in consolidated total assets, (ii) is not designated as a globally systemically important bank (GSIB), and (iii) hasbanking organizations with less than $75 billion in cross-jurisdictional activity (as defined in the final rules). The Final Tailoring Rules become effective on December 31, 2019 or allow organizations to begin complying with the new rules beginning December 31, 2019, although certain related changes (such as the changes to the Basel III threshold deductions applicable to PNC and PNC Bank described below) do not become effective until January 1, 2020. As such, we expect the changes to be fully effective for PNC and PNC Bank no later than the first quarter of 2020.
As described below, the Final Tailoring Rules make several important changes to the capital, liquidity and enhanced prudential standards requirements applicable to PNC and PNC Bank.

First, the Final Tailoring Rules significantly modify the threshold deductions for significant common stock investments in unconsolidated financial institutions, as well as mortgage servicing rights and deferred tax assets, from Common equity Tier 1 (CET1) capital (in each case, net of associated deferred tax liabilities) applicable to PNC and PNC Bank. Under the Final Tailoring Rules,average weighted short-term wholesale funding, like PNC and PNC Bank, will haveneed to deductmeet a reduced NSFR requirement, with RSF adjusted by a 0.85 scalar. The final rule also requires covered holding companies like PNC to publicly disclose their NSFRs and other qualitative components of their liquidity profiles on a semi-annual basis. The final rules take effect on July 1, 2021. PNC has taken several actions to prepare for implementation of the NSFR, and we expect to be in compliance with the NSFR requirements when they become effective.

On October 1, 2020, the Federal Reserve extended, until March 31, 2021, certain temporary actions taken to increase the availability of intraday credit extended by Federal Reserve Banks. These actions include suspending the Federal Reserve's uncollateralized intraday credit limits (net debit caps), waiving overdraft fees for institutions that are eligible for the primary credit program, and suspending two collections of information that are used to calculate net debit caps.

On September 30, 2020, the Federal Reserve announced that it would extend its significantspecial limitations on capital distributions by banking organizations that participated in the 2020 Comprehensive Capital Analysis and Review (CCAR) process, such as PNC, through the fourth quarter of 2020. These special limitations require covered banking organizations to suspend share repurchases (except those to offset the effects of employee benefit plan-related issuances) and allows organizations to maintain their common stock investmentsdividends subject to a formula based on recent income. Additionally, in unconsolidated financial institutions, mortgage servicing rights and deferred tax assets from CET1 capital (in each case, netSeptember 2020, the Federal Reserve released the hypothetical supervisory scenarios to be used in the second round of associated deferred tax liabilities) onlystress tests to be conducted in the fourth quarter of 2020 due to the extent such items individually exceed 25%continued economic uncertainty presented by the COVID-19 pandemic. Bank stress test submissions were due on November 2, 2020, and the Federal Reserve has indicated it will publicly release the results of the institution's adjusted CET1 capital. PNC's common stock investment in BlackRock is treated as a significant common stock investment in an unconsolidated financial institution for these purposes. As of September 30, 2019, a portion of PNC’s common stock investment in BlackRock was required to be deducted from CET1 capital. Iftests by the Final Tailoring Rules had been in effect as of September 30, 2019, no portion of PNC’s common stock investment in BlackRock would have been deducted from CET1 capital.

As a result, upon effectivenessend of the Final Tailoring Rules, PNC may have the ability to return more capital to shareholders, through dividends or buybacks, while still maintaining capital in excess of regulatory and policy minimums. We are evaluating how best to deploy that excess capital in light of the impact of the Final Tailoring Rules and will continue to do so. The timing and amount of any dividends and buybacks will continue to be subject, among other things, to the CCAR process described in the Supervision and Regulation section of Item 1 Business in our 2018 Form 10-K.

year.

3644   The PNC Financial Services Group, Inc. – Form 10-Q





Second,In September 2020, the Federal Reserve requested comment on a proposal that would update the Federal Reserve’s capital planning requirements to be consistent with the capital and liquidity tailoring rules adopted last year. In addition to changing certain assumptions about material business changes under stress, the Final Tailoring Rules, PNC and PNC Bank will have the ability to opt-outproposal invites comment on all aspects of the inclusion of accumulated other comprehensive income (AOCI) related to both available for sale securities and pension and other post-retirement plans in CET1 capital. PNC and PNC Bank must make this election inFederal Reserve’s existing capital planning guidance. Comments on the organization’s relevant regulatory reporting forms for the first period ending after the effective date of the Final Tailoring Rules. We expect to make this election.

Third, the Final Tailoring Rules reduce the LCR requirements for Category III banking organizations that, like PNC and PNC Bank, have less than $75 billion in weighted short-term wholesale funding (as definedproposal are due by the rules). Under the Final Tailoring Rules, the net cash outflows of PNC and PNC Bank under the LCR rules are scaled by a factor of 85% (rather than the 100% standard under current rules), thereby reducing the amount of HQLA that the organization has to maintain to meet its LCR requirements.November 20, 2020.

In addition, underAugust and September 2020, the Final Tailoring Rules:

PNC and PNC Bank will no longer be required to use the model-based advanced approaches to calculate risk-weighted assets for capital purposes;
PNC will no longer have to conduct a mid-cycle company-run stress test using balance sheet data as of June 30 and publicly disclose the results of such test; and
PNC and PNC Bank will have to conduct a company-run stress test under the Dodd-Frank Act stress testing regulations of the Federal Reserve and OCC (a “DFAST stress test”) biennially (rather than annually) using two scenarios (a baseline and severely adverse scenario), and publicly disclose the results of such tests.

Finally, the Federal Reserve and FDIC in October 2019 adopted modifications to their resolution plan regulations for covered BHCs, including PNC. Under the modifications, which we expect to go into effect in the first quarter of 2020, PNC will generally have to file a resolution plan on a 3-year cycle, with submissions alternating between a full plan and a targeted plan. Pursuant to these modifications and a filing extension received from the Federal Reserve and FDIC in July 2019, PNC’s next resolution plan is scheduled to be filed by July 1, 2021. The modifications, however, provide the agencies with the ability to alter the scheduled filing date for a covered company, request an interim update before a covered company’s next scheduled filing date, and require a covered company to submit a full resolution plan in lieu of a scheduled targeted plan.

Volcker Rule
In October, the U.S.federal banking agencies SEC, and Commodity Futures Trading Commission approved changes to the regulations implementing the Volcker Rule that, among other things, simplify and tailor the compliance program requirements for banking entities, like PNC, that have trading assets and liabilities of more than $1 billion, but less than $20 billion. Theadopted in final regulations also provide that for institutions subject to the market risk capital rule, like PNC, only certain market riskform several regulatory capital rules and dealer positionsthat were issued in interim final form earlier this year. These rules permit banking organizations that are subject to the Volcker Rule’sCECL accounting standard during 2020 to delay CECL’s estimated impact on CET1 capital, revise the definition of “eligible retained income” for purposes of the Stress Capital Buffer (SCB) and other Basel III capital buffers and neutralize the regulatory capital and liquidity coverage ratio effects of participating in the Federal Reserve’s Money Market Mutual Fund Liquidity Facility and Paycheck Protection Program Liquidity Facility. For more information, see Item 2 Recent Regulatory Developments in our second quarter 2020 Form 10-Q.

Other Developments
In October 2020, the Office of the Comptroller of the Currency (OCC) issued a rule that determines when a national bank like PNC Bank makes a loan and is the "true lender," including in the context of a partnership between a bank and a third party. Under the final rule, a bank is the true lender if, as of the date of origination, it is named as the lender in the loan agreement or funds the loan.

On August 13, 2020, an interim rule adopted by the Federal Acquisition Regulatory Council to implement certain provisions of the John S. McCain National Defense Authorization Act took effect. This rule prohibits the Department of Defense and all other executive branch agencies from contracting (or extending or renewing a contract) with an entity that uses covered telecommunication equipment or services provided by certain Chinese companies as a substantial or essential part of any system. It is possible that these restrictions may affect PNC’s ability to compete for U.S. government contracts, at least in the short-term.

In August 2020, the Consumer Financial Protection Bureau (Bureau) issued a notice of proposed rulemaking to create a new category of seasoned qualified mortgages (Seasoned QMs), which are presumed to meet the ability-to-pay requirements established by the Dodd-Frank Act. To be considered a Seasoned QM under the proposal, loans would have to be first-lien, fixed-rate mortgages that have met certain performance requirements over a 36-month seasoning period. Covered transactions would also have to be held on the creditor’s portfolio during the seasoning period, comply with general restrictions on proprietary trading.product features and points and fees and meet certain underwriting requirements (including verification of the consumer’s debt-to-income ratio (DTI) or residual income at origination). The final regulations also simplify the requirements for underwriting, market-making, and risk-mitigating hedging activities. Banking entities must comply with the final regulations by January 1, 2021, but may elect to comply with the modifications beginning January 1, 2020.

FDIC Recordkeeping Requirements
In July 2019, the FDIC approved amendments to its regulations regarding (i) enhanced deposit insurance recordkeeping requirements for insured depository institutions (IDIs) with at least 2 million deposit accounts, including PNC Bank, and (ii) deposit insurance recordkeeping requirements for joint deposit accounts applicable to all IDIs.  Among other things, the amendments revise the attestation requirement under the deposit insurance recordkeeping regulations and allow covered IDIs to elect to extend the April 1, 2020 compliance datecomment period for the enhanced deposit insurance recordkeeping requirements by up to one year.proposal ended on October 1, 2020.

CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS

Note 1 Accounting Policies of our 20182019 Form 10-K describes the most significant accounting policies that we use to prepare our consolidated financial statements. Certainstatements, including discussion of theseour policies for the Allowances for Loan and Lease Losses and Unfunded Loan Commitments and Letters of Credit, prior to the adoption of the CECL standard. See Note 1 Accounting Policies in the Notes To Consolidated Financial Statements in this Report regarding the impact of new accounting pronouncements, including CECL, that were adopted during 2020.

Certain policies require us to make estimates or economic assumptions that may vary under different assumptions or conditions, and
such variations may significantly affect our reported results and financial position for the period or in future periods.

The following critical accounting policies and judgments are described in more detail in Critical Accounting Estimates and Judgments in Item 7 of our 20182019 Form 10-K:
Fair Value Measurements
Allowances for Loan and Lease Losses and Unfunded Loan Commitments and Letters of Credit
Residential and Commercial Mortgage Servicing Rights

Allowance for Credit Losses

We maintain the ACL at levels that we believe to be appropriate as of the balance sheet date to absorb expected credit losses on our existing investment securities, loans, finance leases (including residual values), other financial assets and unfunded lending related commitments, for the remaining contractual term of the assets taking into consideration expected prepayments. Our determination of the ACL is based on historical loss experience, borrower characteristics, current economic conditions, reasonable and supportable forecasts of future conditions and other relevant factors. We use methods sensitive to changes in economic conditions, to interpret these factors to estimate expected credit losses. We evaluate and, when appropriate, enhance the quality of our data and models and other methods used to estimate ACL on an ongoing basis. We apply qualitative factors to reflect in the ACL our best estimate of amounts that we do not expect to collect because of, among other things, idiosyncratic risk factors, changes in economic conditions that may not be reflected in forecasted results, or other potential methodology weaknesses. The ACL estimates are therefore susceptible to various factors, including, but not limited to, the following major factors:

The PNC Financial Services Group, Inc. – Form 10-Q3745  



Recently Issued Current economic conditions and borrower quality: Our forecast of expected losses depends on conditions and portfolio
quality as of the estimation date. As current conditions evolve, forecasted losses could be materially affected.
Scenario weights and design: Our loss estimates are sensitive to the shape and severity of macroeconomic forecasts and thus
vary significantly between upside and downside scenarios. Change to probability weights assigned to these scenarios and
timing of peak business cycles reflected by the scenarios could materially affect our loss estimates.
Portfolio volume and mix: Changes to portfolio volume and mix could materially affect our estimates, as CECL reserves
would be recognized upon origination or acquisition.

For all assets and unfunded lending related commitments within the scope of the CECL standard, the applicable ACL is composed of one or a combination of the following components: (i) collectively assessed or pooled reserves, (ii) individually assessed reserves, and
(iii) qualitative (judgmental) reserves. Our methodologies and key assumptions for each of these components are discussed in Note 1
Accounting StandardsPolicies in the Notes To Consolidated Financial Statements of this Report.

ASUDescriptionFinancial Statement Impact
Credit Losses - ASU 2016-13

Issued June 2016Reasonable and Supportable Economic Forecast
Under CECL, we are required to consider reasonable and supportable forecasts in estimating expected credit losses. For this purpose,
we have established a framework which includes a three year reasonable and supportable economic forecast period and the use of four
economic scenarios with associated probability weights, which in combination create a forecast of expected economic outcomes over
our reasonable and supportable forecast period (RSFP). Our RSFP credit loss estimates are sensitive to the shape and severity of the scenarios used and weights assigned to them.

To generate the four economic forecast scenarios we use a combination of quantitative macroeconomic models, other measures of economic activity and forward-looking expert judgment to forecast the distribution of economic outcomes over the RSFP. Each scenario is then given an associated probability (weight) in order to represent our current expectation within that distribution over the RSFP. This process is informed by current economic conditions, expected business cycle evolution and the expert judgment of PNC’s CECL Reserve Adequacy Committee (CECL RAC). This approach seeks to provide a reasonable representation of the forecast of expected economic outcomes and is used to estimate expected credit losses across a variety of loans and securities. Each quarter the scenarios are presented for approval to PNC’s CECL RAC and the committee determines and approves CECL scenarios weights for use for the current reporting period.

The scenarios used for the period ended September 30, 2020 were designed to reflect the improved macroeconomic outlook and the recovery that began in May which has outpaced market expectations, and was our best estimate as of September 30, 2020. We used a number of economic variables in our scenarios, with the most significant drivers being GDP and the unemployment rate measures. Using the weighted-average of our four economic forecast scenarios, we estimated at September 30, 2020 that GDP finishes the year down 4.2% from fourth quarter 2019 levels and grows 3.8% in 2021, recovering to pre-recession peak levels by the first quarter of 2022. One of the scenarios included in our weighted-average is our baseline prediction of the most likely economic outcome, which is further discussed in our Business Outlook and the Cautionary Statement Regarding Forward-Looking Information in this Financial Review, and includes estimated GDP recovering to pre-pandemic levels by late 2021. The weighted-average unemployment rate was estimated to be 8.4% in the fourth quarter of 2020, with the labor market continuing to recover in 2021 and 2022. While the economy has seen significant recovery with national level macroeconomic indicators outperforming market expectations, considerable uncertainty regarding overall lifetime loss content for both our commercial and consumer portfolios remains, specifically as it relates to our customers that are less likely to benefit from the economic recovery currently underway. For commercial borrowers, there are substantial concerns around industries that are dependent on in-person gatherings, hospitality and tourism. For consumer borrowers, payment behavior once the CARES Act stimulus wanes is also difficult to predict but we believe the highest uncertainty is concentrated within consumer borrowers who have been afforded accommodation as it relates to payment deferral/forbearance. As such, PNC identified and performed significant analysis around these key, high risk segments to ensure our reserves were adequate in light of the improved economic environment. We believe that the economic assumptions used in the scenarios for the third quarter of 2020, in combination with increased reserves for borrowers in segments most adversely impacted by the pandemic, sufficiently reflect the life of loan losses in the current portfolio.

For internal analytical purposes, we considered what our capital ratios would be if we had an ACL at December 31, 2020 equal to the Federal Reserve's estimated nine quarter credit losses for PNC under the 2020 CCAR supervisory severely adverse scenario of $12.1 billion, increasing the reserves by approximately $5.6 billion over the next quarter. This analysis resulted in a CET1 ratio of approximately 10.5% at December 31, 2020, a level well above 7.0%, which is our regulatory minimum of 4.5% plus our Stress Capital Buffer of 2.5%. This scenario was not our expectation at September 30, 2020 and does not reflect our current expectation, nor does it capture all the potential unknown variables that would likely arise through the remainder of 2020, but it provides an approximation of a possible outcome under hypothetical severe conditions. The CECL methodology inherently requires a high degree of judgment. As a result, it is possible that we may, at another point in time, reach different conclusions regarding our credit loss estimates.


Codification Improvements - ASU 2019-04

Various improvements related to Credit Losses (Topics 1, 2 and 5)

Issued April 2019


Targeted Transition Relief - Credit Losses - ASU 2019-05

Issued May 2019










 Required effective date of January 1, 2020.
• Requires the use of an expected credit loss methodology; specifically, current expected credit losses (CECL) for the remaining life of the asset will be recognized at the time of origination or acquisition.
• Methodology will apply to loans, net investment in leases, debt securities and certain financial assets not accounted for at fair value through net income. It will also apply to off-balance sheet credit exposures except for unconditionally cancellable commitments.
• In-scope assets will be presented at the net amount expected to be collected after deducting the allowance for credit losses (ACL) from the amortized cost basis of the assets.
• Requires inclusion of expected recoveries of previously charged-off amounts for in-scope assets.
• Requires enhanced credit quality disclosures including disaggregation of credit quality indicators by vintage.
• Requires a modified retrospective approach through a cumulative-effect adjustment to retained earnings as of the beginning of the year of adoption.
• We plan to adopt the CECL standard on its effective date.
• We have a company-wide, cross-functional governance structure that we established in the third quarter of 2016 to oversee overall strategy for implementation of the CECL standard.
• We have prepared CECL accounting policies and continue to refine and test our models, estimation techniques, data, operational processes and financial controls which will be used to calculate our ACL under the CECL standard. We will continue to refine our interpretations, methodology, data and operational processes based upon our reviews and tests.
• The Financial Accounting Standards Board (FASB) recently issued ASU's 2019-04 and 2019-05. ASU 2019-04 clarified treatment of several topics in the CECL standard, including recoveries and accrued interest, which we plan to implement. ASU 2019-05 provided an option to elect fair value option at transition for certain assets in scope for CECL, which we plan to utilize. The FASB is also expected to publish an ASU providing additional guidance on selected topics and we are awaiting final guidance to implement any necessary changes.
• The ACL will be developed using various models and estimation techniques utilizing our historical loss experience, current borrower characteristics, current conditions, reasonable and supportable forecasts and other relevant factors. For expected losses in our reasonable and supportable forecast period of three years, we will use four macroeconomic scenarios and their estimated probabilities. These will be produced by our economics team using a combination of structural models and expert judgment and will be designed to reflect a range of plausible economic conditions and emerging business cycles over the next three years.
• We will also apply qualitative factors that could be related to idiosyncratic risk factors, changes in current economic conditions that may not be reflected in quantitatively derived results, or other relevant factors to ensure the ACL reflects our best estimate of current expected credit losses.
• Based on our analysis of results from the parallel run periods in 2019 thus far, our CECL estimate will be sensitive to various factors, including, but not limited to, the following major factors:
- Current economic conditions and borrower quality: Our forecast of expected losses depends on current conditions and portfolio quality. As current conditions evolve, forecasted losses could be materially affected.
- Scenario weights and design: Our loss estimates are sensitive to the shape and severity of macroeconomic forecasts and thus vary significantly between upside and downside scenarios. Change to probabilities and timing of peak business cycles could materially affect our loss estimates.
- Methodology changes: Enhancements to our CECL methodologies could materially affect our reserve estimates.
• Based on our forecasted economic conditions and portfolio balances at September 30, 2019, the adoption of the CECL standard could result in an overall ACL increase of approximately 20%, as compared to our current aggregate reserve levels. The overall change is primarily due to the difference between current loss reserve periods versus the estimated remaining contractual lives, as required by the CECL standard. We believe that given current conditions, our consumer loss reserves will increase significantly, while our commercial loan reserves will decrease slightly. Additionally, the CECL ACL could produce higher volatility in the quarterly provision for credit losses than our current reserve process.
• The estimated impact of the CECL standard implementation is based on the current state of our end-to-end CECL process and is inclusive of quantitative results and qualitative factors. This process is still under development, including refinement and development of certain models, estimation techniques and the build-out of the operational and control structure supporting the end-to-end process. The reserve amount to be recorded at the January 1, 2020 transition date may differ from our estimate due to the factors noted above, further process refinements and other assumptions.
Goodwill - ASU 2017-04

Issued January 2017
• Required effective date of January 1, 2020.
• Eliminates Step 2 from the goodwill impairment test to simplify the subsequent measurement of goodwill under which a loss was recognized only if the estimated implied fair value of the goodwill is below its carrying value.
• Requires impairment to be recognized if the carrying amount exceeds the reporting unit’s fair value.


• We plan to adopt the standard on its effective date and we do not expect the adoption of this standard to impact our consolidated results of operations or our consolidated financial position.


3846   The PNC Financial Services Group, Inc. – Form 10-Q




See the following for additional details on the components of our ACL, as well as the methodologies and related assumptions:
Codification Improvements - ASU 2019-04

Topic 3: Codification Improvements to ASU 2017-12Allowance For Credit Losses in the Credit Risk Management section of this Financial Review, and Other Hedging Items

Issued April 2019
• Required effective date of January 1, 2020 with early adoption permitted if ASU 2017-12 was previously adopted.
• Targeted improvements related to:
     - Partial-term fair value hedges of interest rate risk
     - Amortization of fair value hedge basis adjustments
     - Disclosure of fair value hedge basis adjustments
     - Consideration of the hedged contractually specified interest rate under the hypothetical derivative method
     - Application of a first-payments-received cash flow hedging technique to overall cash flows on a group of variable interest payments
     - Update to transition guidance for ASU 2017-12



• We are currently assessing the potential impact to PNC upon adoption of these codification improvements.


Note 1 Accounting Policies, Note 3 Investment Securities and Note 4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements included in this Report.

OFF-BALANCE SHEET ARRANGEMENTS AND VARIABLE INTEREST ENTITIES

We engage in a variety of activities that involve entities that are not consolidated or otherwise reflected in our Consolidated Balance Sheet that are generally referred to as off-balance sheet arrangements. Additional information on these types of activities is included in our 20182019 Form 10-K and in Note 25 Loan Sale and Servicing Activities and Variable Interest Entities and Note 139 Commitments in the Notes To Consolidated Financial Statements included in this Report.

A summary and further description of variable interest entities (VIEs) is included in Note 1 Accounting Policies and Note 2 Loan Sale and Servicing Activities and Variable Interest Entities in our 20182019 Form 10-K.

Trust Preferred Securities
See Note 10 Borrowed Funds in the Notes To Consolidated Financial Statements in our 20182019 Form 10-K for additional information on trust preferred securities issued by PNC Capital Trust C including information on contractual limitations potentially imposed on payments (including dividends) with respect to PNC's equity securities.
INTERNAL CONTROLS AND DISCLOSURE CONTROLS AND PROCEDURES

As of September 30, 2019,2020, we performed an evaluation under the supervision of and with the participation of our management, including the Chairman, President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures and of changes in our internal control over financial reporting.

Based on that evaluation, our Chairman, President and Chief Executive Officer and our Executive Vice President and Chief Financial Officer concluded that our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934) were effective as of September 30, 2019,2020, and that there has been no change in PNC’s internal control over financial reporting that occurred during the third quarter of 20192020 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

GLOSSARY OF TERMS

For a glossary of terms commonly used in our filings, please see the glossary of terms includedupdated in our 2018first quarter 2020 Form 10-Q and our 2019 Form 10-K.


The PNC Financial Services Group, Inc. – Form 10-Q3947  



CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING INFORMATION

We also make statements in this Report, and we may from time to time make other statements, regarding our outlook for earnings, revenues, expenses, tax rates, capital and liquidity levels and ratios, asset levels, asset quality, financial position, and other matters regarding or affecting us and our future business and operations that are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. Forward-looking statements are typically identified by words such as “believe,” “plan,” “expect,” “anticipate,” “see,” “look,” “intend,” “outlook,” “project,” “forecast,” “estimate,” “goal,” “will,” “should” and other similar words and expressions.
Forward-looking statements are necessarily subject to numerous assumptions, risks and uncertainties, which change over time. Future events or circumstances may change our outlook and may also affect the nature of the assumptions, risks and uncertainties to which our forward-looking statements are subject. Forward-looking statements speak only as of the date made. We do not assume any duty and do not undertake to update forward-looking statements. Actual results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as from historical performance. As a result, we caution against placing undue reliance on any forward-looking statements.
Our forward-looking statements are subject to the following principal risks and uncertainties.
Our businesses, financial results and balance sheet values are affected by business and economic conditions, including the following:
Changes in interest rates and valuations in debt, equity and other financial markets.
Disruptions in the U.S. and global financial markets.
Actions by the Federal Reserve Board, U.S. Treasury and other government agencies, including those that impact money supply and market interest rates.
Changes in customer behavior due to changing business and economic conditions or legislative or regulatory initiatives.
Changes in customers’, suppliers’ and other counterparties’ performance and creditworthiness.
Impacts of tariffs and other trade policies of the U.S. and its global trading partners.
Slowing or reversalThe length and extent of economic contraction as a result of the currentCOVID-19 pandemic.
The impact of the upcoming U.S. economic expansion.elections on the regulatory landscape, capital markets, and the response to and management of the COVID-19 pandemic.
Commodity price volatility.
Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than those we are currently expecting and do not take into account potential legal and regulatory contingencies. These statements are based on our viewsview that:
The U.S. economy is in a nascent economic growth, after acceleratingrecovery in the second half of 2020, following a few years ago,very severe but very short economic contraction in the first half of the year due to the COVID-19 pandemic and public health measures to contain it. Real GDP declined significantly in the first and second quarters of 2020, as many firms closed, at least temporarily, and consumers stayed at home. Since the late spring/early summer, economic activity has slowed since mid-2018picked up due to loosening restrictions on businesses, massive federal stimulus, and is expected to slow further throughextremely low interest rates. Between May and September the resteconomy added back slightly more than half of this yearthe 22 million jobs lost in March and into 2020.April.
Job growth will continue into 2020, but at a slower pace due to both difficulty in finding workers and slower economic growth. The unemployment rate is expected to increase slightlyDespite the improvement in the near term,economy in recent months, economic activity remains far below its pre-pandemic level and unemployment remains elevated. Real GDP growth in the third quarter was extremely strong, at an annual rate of 33.1%, but will slow in the labor market will remain tight, pushing wages higherfourth quarter and supporting continued gainsthrough 2021. PNC does not expect real GDP to return to its pre-pandemic level until late 2021, and does not expect employment to return to its pre-pandemic level until 2023. Risks to this outlook are weighted to the downside; they include a further resurgence in consumer spending.the spread of the coronavirus and a lack of additional stimulus from the federal government.
Slower globalMonetary policy remains extremely supportive of economic growth, trade restrictions and geopolitical concerns are downside risksgrowth. PNC expects the Federal Open Market Committee to keep the forecast, which have increased in 2019, and risks are weighted to the downside.
Inflation has slowed in 2019, to below the FOMC’s 2% objective, but is expected to gradually increase over the next two years.
Our baseline forecast includes the 0.25% federal funds rate cut on October 30, 2019. We expect the funds rate to remain in aits current range of 1.50%0.00% to 1.75%0.25% through the rest of 2019.at least mid-2024.
OurGiven the many unknowns and risks being heavily weighted to the downside, our forward-looking statements are subject to the risk that conditions will be substantially different than we are currently expecting. If efforts to contain COVID-19 are unsuccessful and restrictions on businesses and activities are not further lifted or are reimposed, the recovery would be much weaker. There is even the potential that the economy could fall back into recession. PNC's baseline scenario assumes additional fiscal stimulus; continued inaction on stimulus is another major downside risk. The longer it takes to combat the pandemic, the more permanent damage it will cause to business and consumer fundamentals and sentiment; this could make the recovery weaker and result in permanently lower long-run economic growth. An extended global recession due to COVID-19 would weaken the U.S. recovery. As a result, the outbreak and its consequences, including responsive measures to manage it, have had and are likely to continue to have an adverse effect, possibly materially, on our business and financial performance by adversely affecting the demand and profitability of our products and services, the valuation of assets and our ability to meet the needs of our customers.

48   The PNC Financial Services Group, Inc. – Form 10-Q




PNC’s ability to take certain capital actions, including returning capital to shareholders, is subject to reviewPNC meeting or exceeding a stress capital buffer established by the Federal Reserve Board as part of our comprehensive capital plan for the applicable period in connection with the Federal Reserve Board’sBoard's CCAR process and to the acceptance of such capital plan and non-objection to such capital actions by theprocess. The Federal Reserve Board.also has imposed additional limitations on capital distributions through the fourth quarter of 2020 by CCAR-participating bank holding companies and may extend these limitations, potentially in modified form.
OurPNC’s regulatory capital ratios in the future will depend on, among other things, the company’s financial performance, the scope and terms of final capital regulations then in effect and management actions affecting the composition of ourPNC’s balance sheet. In addition, ourPNC’s ability to determine, evaluate and forecast regulatory capital ratios, and to take actions (such as capital distributions) based on actual or forecasted capital ratios, will be dependent at least in part on the development, validation and regulatory review of related models.
Legal and regulatory developments could have an impact on our ability to operate our businesses, financial condition, results of operations, competitive position, reputation, or pursuit of attractive acquisition opportunities. Reputational impacts could affect matters such as business generation and retention, liquidity, funding, and ability to attract and retain management. These developments could include:
Changes to laws and regulations, including changes affecting oversight of the financial services industry, consumer protection, bank capital and liquidity standards, pension, bankruptcy and other industry aspects, and changes in accounting policies and principles.
Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries. These matters may result in monetary judgments or settlements or other remedies, including fines, penalties, restitution or alterations in our business practices, and in additional expenses and collateral costs, and may cause reputational harm to PNC.

40    The PNC Financial Services Group, Inc. – Form 10-Q



restitution or alterations in our business practices, and in additional expenses and collateral costs, and may cause reputational harm to us.
Results of the regulatory examination and supervision process, including our failure to satisfy requirements of agreements with governmental agencies.
Impact on business and operating results of any costs associated with obtaining rights in intellectual property claimed by others and of adequacy of our intellectual property protection in general.
Business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including, where appropriate, through effective use of systems and controls, third-party insurance, derivatives, and capital management techniques, and to meet evolving regulatory capital and liquidity standards.
Business and operating results also include impacts relating to our equity interest in BlackRock, Inc. and rely to a significant extent on information provided to us by BlackRock. Risks and uncertainties that could affect BlackRock are discussed in more detail by BlackRock in its SEC filings.
We grow our business in part through acquisitions and new strategic initiatives. Risks and uncertainties include those presented by the nature of the business acquired and strategic initiative, including in some cases those associated with our entry into new businesses or new geographic or other markets and risks resulting from our inexperience in those new areas, as well as risks and uncertainties related to the acquisition transactions themselves, regulatory issues, and the integration of the acquired businesses into PNC after closing.
Competition can have an impact on customer acquisition, growth and retention and on credit spreads and product pricing, which can affect market share, deposits and revenues. Our ability to anticipate and respond to technological changes can also impact our ability to respond to customer needs and meet competitive demands.
Business and operating results can also be affected by widespread natural and other disasters, pandemics, dislocations, terrorist activities, system failures, security breaches, cyberattacks or international hostilities through impacts on the economy and financial markets generally or on us or our counterparties specifically.

We provide greater detail regarding these as well as other factors in our 20182019 Form 10-K and subsequent Form 10-Qs and elsewhere in this Report, including in the Risk Factors and Risk Management sections and the Legal Proceedings and Commitments Notes of the Notes To Consolidated Financial Statements in these reports. In particular, our forward-looking statements are subject to risks and uncertainties related to the COVID-19 pandemic and the resulting governmental and societal responses. Our forward-looking statements may also be subject to other risks and uncertainties, including those discussedwe may discuss elsewhere in this Report or in our other filings with the SEC.




The PNC Financial Services Group, Inc. – Form 10-Q4149  



CONSOLIDATED INCOME STATEMENT
THE PNC FINANCIAL SERVICES GROUP, INC.
UnauditedThree months ended
September 30
 Nine months ended
September 30
In millions, except per share data2020
 2019
 2020
 2019
Interest Income       
Loans$2,116
 $2,678
 $6,853
 $7,952
Investment securities490
 617
 1,599
 1,866
Other70
 208
 279
 610
Total interest income2,676
 3,503
 8,731
 10,428
Interest Expense       
Deposits74
 531
 590
 1,518
Borrowed funds118
 468
 619
 1,433
Total interest expense192
 999
 1,209
 2,951
Net interest income2,484
 2,504
 7,522
 7,477
Noninterest Income       
Asset management215
 213
 615
 646
Consumer services390
 402
 1,097
 1,165
Corporate services479
 469
 1,517
 1,415
Residential mortgage137
 134
 505
 281
Service charges on deposits119
 178
 366
 517
Other457
 342
 1,071
 1,017
Total noninterest income1,797
 1,738
 5,171
 5,041
Total revenue4,281
 4,242
 12,693
 12,518
Provision For Credit Losses52
 183
 3,429
 552
Noninterest Expense       
Personnel1,410
 1,400
 4,152
 4,179
Occupancy205
 206
 611
 633
Equipment292
 291
 880
 862
Marketing67
 76
 172
 224
Other557
 650
 1,774
 1,914
Total noninterest expense2,531
 2,623
 7,589
 7,812
Income from continuing operations before income taxes and noncontrolling interests1,698
 1,436
 1,675
 4,154
Income taxes from continuing operations166
 255
 128
 706
Net income from continuing operations1,532
 1,181
 1,547
 3,448
Income from discontinued operations before taxes


 251
 5,777
 700
Income taxes from discontinued operations


 40
 1,222
 111
Net income from discontinued operations


 211
 4,555
 589
Net income1,532
 1,392
 6,102
 4,037
Less: Net income attributable to noncontrolling interests13
 13
 27
 35
Preferred stock dividends63
 63
 181
 181
Preferred stock discount accretion and redemptions1
 1
 3
 3
Net income attributable to common shareholders$1,455
 $1,315
 $5,891
 $3,818
Earnings Per Common Share       
Basic earnings from continuing operations$3.40
 $2.47
 $3.11
 $7.15
Basic earnings from discontinued operations


 .48
 10.61
 1.30
Total basic earnings$3.40
 $2.95
 $13.73
 $8.45
Diluted earnings from continuing operations$3.39
 $2.47
 $3.11
 $7.13
Diluted earnings from discontinued operations

 .47
 10.59
 1.29
Total diluted earnings$3.39
 $2.94
 $13.70
 $8.42
Average Common Shares Outstanding       
Basic426
 444
 427
 450
Diluted426
 445
 428
 451
UnauditedThree months ended
September 30
 Nine months ended
September 30
In millions, except per share data2019
 2018
 2019
 2018
Interest Income       
Loans$2,678
 $2,452
 $7,952
 $7,025
Investment securities617
 584
 1,866
 1,653
Other208
 187
 610
 545
Total interest income3,503
 3,223
 10,428
 9,223
Interest Expense       
Deposits531
 336
 1,518
 810
Borrowed funds468
 421
 1,433
 1,173
Total interest expense999
 757
 2,951
 1,983
Net interest income2,504
 2,466
 7,477
 7,240
Noninterest Income       
Asset management464
 486
 1,346
 1,397
Consumer services402
 377
 1,165
 1,115
Corporate services469
 465
 1,415
 1,381
Residential mortgage134
 76
 281
 257
Service charges on deposits178
 186
 517
 522
Other342
 301
 1,017
 880
Total noninterest income1,989
 1,891
 5,741
 5,552
Total revenue4,493
 4,357
 13,218
 12,792
Provision For Credit Losses183
 88
 552
 260
Noninterest Expense       
Personnel1,400
 1,413
 4,179
 4,123
Occupancy206
 195
 633
 616
Equipment291
 264
 862
 818
Marketing76
 71
 224
 201
Other650
 665
 1,914
 1,961
Total noninterest expense2,623
 2,608
 7,812
 7,719
Income before income taxes and noncontrolling interests1,687
 1,661
 4,854
 4,813
Income taxes295
 261
 817
 818
Net income1,392
 1,400
 4,037
 3,995
Less: Net income attributable to noncontrolling interests13
 11
 35
 31
Preferred stock dividends63
 63
 181
 181
Preferred stock discount accretion and redemptions1
 1
 3
 3
Net income attributable to common shareholders$1,315
 $1,325
 $3,818
 $3,780
Earnings Per Common Share       
Basic$2.95
 $2.84
 $8.45
 $8.03
Diluted$2.94
 $2.82
 $8.42
 $7.96
Average Common Shares Outstanding       
Basic444
 465
 450
 469
Diluted445
 467
 451
 472

See accompanying Notes To Consolidated Financial Statements.

4250   The PNC Financial Services Group, Inc. – Form 10-Q




CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
THE PNC FINANCIAL SERVICES GROUP, INC.
 
Unaudited
In millions
 Three months ended
September 30
 Nine months ended
September 30
 
2019
 2018
 2019
 2018
 
Net income $1,392
 $1,400
 $4,037
 $3,995
 
Other comprehensive income (loss), before tax and net of reclassifications into Net income:         
Net unrealized gains (losses) on non-OTTI securities 196
 (324) 1,529
 (1,125) 
Net unrealized gains (losses) on OTTI securities 18
 (1) 27
 16
 
Net unrealized gains (losses) on cash flow hedge derivatives 79
 (71) 433
 (377) 
Pension and other postretirement benefit plan adjustments 2
 1
 63
 70
 
Other (19) (17) (15) (25) 
Other comprehensive income (loss), before tax and net of reclassifications into Net income 276

(412)
2,037

(1,441) 
Income tax benefit (expense) related to items of other comprehensive income (70) 92
 (475) 323
 
Other comprehensive income (loss), after tax and net of reclassifications into Net income 206

(320)
1,562

(1,118) 
Comprehensive income 1,598
 1,080
 5,599
 2,877
 
Less: Comprehensive income attributable to noncontrolling interests 13
 11
 35
 31
 
Comprehensive income attributable to PNC $1,585

$1,069

$5,564

$2,846
 
Unaudited
In millions
 Three months ended
September 30
 Nine months ended
September 30
 
2020
 2019
 2020
 2019
 
Net income (loss) from continuing operations $1,532
 $1,181
 $1,547
 $3,448
 
Other comprehensive income (loss), before tax and net of reclassifications into Net income:         
Net change in debt securities 10
 214
 2,028
 1,556
 
Net change in cash flow hedge derivatives (119) 79
 678
 433
 
Pension and other postretirement benefit plan adjustments 2
 2
 (3) 63
 
Net change in Other 0
 4
 10
 14
 
Other comprehensive income (loss) from continuing operations, before tax and net of reclassifications into Net income (107) 299
 2,713
 2,066
 
Income tax benefit (expense) from continuing operations related to items of other comprehensive income 35
 (74) (630) (481) 
Other comprehensive income (loss) from continuing operations, after tax and net of reclassifications into Net income (72) 225
 2,083
 1,585
 
Net income from discontinued operations 


 211
 4,555
 589
 
Other comprehensive income (loss) from discontinued operations, before tax and net of reclassifications into Net income

 0
 (23) 148
 (29) 
Income tax benefit (expense) from discontinued operations related to items of other comprehensive income
 0
 4
 (33) 6
 
Other comprehensive income (loss) from discontinued operations, after tax and net of reclassifications into Net income 0
 (19) 115
 (23) 
Other comprehensive income (loss), after tax and net of reclassifications into Net income
 (72) 206
 2,198
 1,562
 
Comprehensive income 1,460
 1,598
 8,300
 5,599
 
Less: Comprehensive income attributable to noncontrolling interests 13
 13
 27
 35
 
Comprehensive income attributable to PNC $1,447
 $1,585
 $8,273
 $5,564
 
See accompanying Notes To Consolidated Financial Statements.


The PNC Financial Services Group, Inc. – Form 10-Q4351  



CONSOLIDATED BALANCE SHEET
THE PNC FINANCIAL SERVICES GROUP, INC.
UnauditedSeptember 30
2019

 December 31
2018

September 30
2020

 December 31
2019

In millions, except par value
Assets      
Cash and due from banks$5,671
 $5,608
$6,629
 $5,061
Interest-earning deposits with banks19,036
 10,893
70,959
 23,413
Loans held for sale (a)1,872
 994
1,787
 1,083
Asset held for sale (b)


 8,558
Investment securities – available for sale69,057
 63,389
89,747
 69,163
Investment securities – held to maturity18,826
 19,312
1,438
 17,661
Loans (a)237,377
 226,245
249,279
 239,843
Allowance for loan and lease losses(2,738) (2,629)
Allowance for loan and lease losses (c)(5,751) (2,742)
Net loans234,639
 223,616
243,528
 237,101
Equity investments (b)13,325
 12,894
Equity investments4,938
 5,176
Mortgage servicing rights1,483
 1,983
1,113
 1,644
Goodwill9,233
 9,218
9,233
 9,233
Other (a)35,774
 34,408
32,445
 32,202
Total assets$408,916
 $382,315
$461,817
 $410,295
Liabilities      
Deposits      
Noninterest-bearing$74,077
 $73,960
$107,281
 $72,779
Interest-bearing211,506
 193,879
247,798
 215,761
Total deposits285,583
 267,839
355,079
 288,540
Borrowed funds      
Federal Home Loan Bank borrowings21,901
 21,501
5,500
 16,341
Bank notes and senior debt27,148
 25,018
26,839
 29,010
Subordinated debt5,473
 5,895
6,465
 6,134
Other (c)6,832
 5,005
Other (d)3,306
 8,778
Total borrowed funds61,354
 57,419
42,110
 60,263
Allowance for unfunded loan commitments and letters of credit304
 285
Allowance for unfunded lending related commitments (c)689
 318
Accrued expenses and other liabilities12,220
 9,002
10,629
 11,831
Total liabilities359,461
 334,545
408,507
 360,952
Equity      
Preferred stock (d)
  
Preferred stock (e)

  
Common stock ($5 par value, Authorized 800 shares, issued 542 shares)2,711
 2,711
2,712
 2,712
Capital surplus16,297
 16,277
15,836
 16,369
Retained earnings41,413
 38,919
45,947
 42,215
Accumulated other comprehensive income (loss)837
 (725)
Common stock held in treasury at cost: 103 and 85 shares(11,838) (9,454)
Accumulated other comprehensive income2,997
 799
Common stock held in treasury at cost: 118 and 109 shares(14,216) (12,781)
Total shareholders’ equity49,420
 47,728
53,276
 49,314
Noncontrolling interests35
 42
34
 29
Total equity49,455
 47,770
53,310
 49,343
Total liabilities and equity$408,916
 $382,315
$461,817
 $410,295
(a)Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $1.5$1.4 billion, Loans of $.8$1.3 billion and Other assets of $.1 billion at September 30, 20192020 and Loans held for sale of $.9$1.1 billion, Loans of $.8$.7 billion and Other assets of $.2$.1 billion at December 31, 2018.2019.
(b)Amounts includeRepresents our equity interestheld for sale investment in BlackRock. In the second quarter of 2020, PNC divested its entire investment in BlackRock. Prior period BlackRock investment balances have been reclassified to the Asset held for sale line in accordance with ASC 205-20, Presentation of Financial Statements - Discontinued Operations. Refer to Note 1 Accounting Policies and Note 2 Discontinued Operations for additional details.
(c)
Amounts as of September 30, 2020 reflects the impact of adopting Accounting Standards Update 2016-13, Financial Instruments - Credit Losses, which is commonly referred to as the Current Expected Credit Losses (CECL) standard and our transition from an incurred loss methodology for these reserves to an expected credit loss methodology. Refer to Note 1 Accounting Policies in this Report for additional detail on the adoption of this standard.
(d)Our consolidated liabilities at both September 30, 20192020 and December 31, 20182019 included Other borrowed funds of less than $.1 billion and $.1 billion, respectively, for which we have elected the fair value option.
(d)(e)Par value less than $.5 million at each date.

See accompanying Notes To Consolidated Financial Statements.

4452   The PNC Financial Services Group, Inc. – Form 10-Q




CONSOLIDATED STATEMENT OF CASH FLOWS
THE PNC FINANCIAL SERVICES GROUP, INC.
 
Unaudited
In millions
 Nine months ended
September 30
  Nine months ended
September 30
 
2019
 2018
 2020
 2019
 
Operating Activities          
Net income $4,037
 $3,995
  $6,102
 $4,037
 
Adjustments to reconcile net income to net cash provided (used) by operating activities          
Provision for credit losses 552
 260
  3,429
 552
 
Depreciation and amortization 904
 839
  944
 904
 
Deferred income taxes 83
 (116)  (2,505) 83
 
Net gains on sales of securities (254) 


 
Changes in fair value of mortgage servicing rights 715
 (57)  774
 715
 
Gain on sale of BlackRock (5,740)   
Undistributed earnings of BlackRock (356) (421)  (174) (356) 
Net change in          
Trading securities and other short-term investments 741
 293
  1,132
 741
 
Loans held for sale (882) 910
  (533) (882) 
Other assets (2,086) (2,194)  (2,112) (2,086) 
Accrued expenses and other liabilities 831
 2,195
  1,044
 831
 
Other (291) (1)  617
 (291) 
Net cash provided (used) by operating activities $4,248
 $5,703
  $2,724
 $4,248
 
Investing Activities          
Sales          
Securities available for sale $5,201
 $5,422
  $12,512
 $5,201
 
Net proceeds from sale of BlackRock 14,225
 


 
Loans 1,237
 1,180
  1,365
 1,237
 
Repayments/maturities          
Securities available for sale 7,962
 6,941
  19,850
 7,962
 
Securities held to maturity 2,193
 1,917
  52
 2,193
 
Purchases          
Securities available for sale (17,179) (17,635)  (34,242) (17,179) 
Securities held to maturity (1,739) (3,072)  (49) (1,739) 
Loans (898) (430)  (1,600) (898) 
Net change in          
Federal funds sold and resale agreements 3,192
 313
  1,693
 3,192
 
Interest-earning deposits with banks (8,143) 8,795
  (47,546) (8,143) 
Loans (11,978) (4,120)  (10,323) (11,978) 
Other (573) (965)  (316) (573) 
Net cash provided (used) by investing activities $(20,725) $(1,654)  $(44,379) $(20,725) 
(continued on following page)


The PNC Financial Services Group, Inc. – Form 10-Q4553  



CONSOLIDATED STATEMENT OF CASH FLOWS
THE PNC FINANCIAL SERVICES GROUP, INC.
(continued from previous page)
 
Unaudited
In millions
 Nine Months Ended
September 30
  Nine Months Ended
September 30
 
2019
 2018
 2020
 2019
 
Financing Activities          
Net change in          
Noninterest-bearing deposits $180
 $(5,114)  $34,479
 $180
 
Interest-bearing deposits 17,627
 4,959
  32,037
 17,627
 
Federal funds purchased and repurchase agreements 1,934
 1,037
  (5,870) 1,934
 
Federal Home Loan Bank borrowings 1,400
 


 
Commercial paper   (100) 
Short-term Federal Home Loan Bank borrowings (6,300) 1,400
 
Other borrowed funds (77) (109)  298
 (77) 
Sales/issuances          
Federal Home Loan Bank borrowings 12,000
 6,500
  9,060
 12,000
 
Bank notes and senior debt 6,930
 3,238
  3,487
 6,930
 
Subordinated debt 


 1,243
 
Other borrowed funds 929
 400
  458
 929
 
Common and treasury stock 73
 61
  54
 73
 
Repayments/maturities          
Federal Home Loan Bank borrowings (13,000) (7,501)  (13,601) (13,000) 
Bank notes and senior debt (5,600) (4,175)  (6,647) (5,600) 
Subordinated debt (700) (575)    (700) 
Other borrowed funds (963) (429)  (479) (963) 
Preferred stock redemption (480)   
Acquisition of treasury stock (2,626) (2,145)  (1,604) (2,626) 
Preferred stock cash dividends paid (181) (181)  (181) (181) 
Common stock cash dividends paid (1,386) (1,159)  (1,488) (1,386) 
Net cash provided (used) by financing activities $16,540
 $(4,050)  $43,223
 $16,540
 
Net Increase (Decrease) In Cash And Due From Banks 63
 (1) 
Cash and due from banks at beginning of period 5,608
 5,249
 
Cash and due from banks at end of period $5,671
 $5,248
 
Net Increase (Decrease) In Cash And Due From Banks And Restricted Cash 1,568
 63
 
Net cash provided by discontinued operations 12,244
 233
 
Net cash provided (used) by continuing operations (10,676) (170) 
Cash and due from banks and restricted cash at beginning of period 5,061
 5,608
 
Cash and due from banks and restricted cash at end of period $6,629
 $5,671
 
Cash and due from banks and restricted cash     
Cash and due from banks at end of period (unrestricted cash) $6,297
 $5,671
 
Restricted cash 332
   
Cash and due from banks and restricted cash at end of period $6,629
 $5,671
 
Supplemental Disclosures          
Interest paid $2,915
 $1,881
  $1,071
 $2,915
 
Income taxes paid $321
 $324
  $2,762
 $321
 
Income taxes refunded $7
 $463
  $9
 $7
 
Leased assets obtained in exchange for new operating lease liabilities $238
    $71
 $238
 
Right-of-use assets recognized at adoption of ASU 2016-02 $2,004
      $2,004
 
Non-cash Investing and Financing Items          
Transfer from loans to loans held for sale, net $771
 $359
  $1,026
 $771
 
Transfer from trading securities to investment securities $289
 $228
 
Transfer from loans to foreclosed assets $131
 $145
  $57
 $131
 
Transfer from trading securities to investment securities $228
 


 
See accompanying Notes To Consolidated Financial Statements.

4654   The PNC Financial Services Group, Inc. – Form 10-Q




NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
THE PNC FINANCIAL SERVICES GROUP, INC.
Unaudited

BUSINESS

The PNC Financial Services Group, Inc. (PNC) is one of the largest diversified financial services companies in the United States (U.S.) and is headquartered in Pittsburgh, Pennsylvania.

We have businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of our products and services nationally. Our retail branch network is located primarily in markets across the Mid-Atlantic, Midwest and Southeast. We also have strategic international offices in four countries outside the U.S.
NOTE 1 ACCOUNTING POLICIES

Basis of Financial Statement Presentation

Our consolidated financial statements include the accounts of the parent company and its subsidiaries, most of which are wholly-owned, certain partnership interests and variable interest entities.

We prepared these consolidated financial statements in accordance with accounting principles generally accepted in the United States of America (GAAP). We have eliminated intercompany accounts and transactions. We have also reclassified certain prior year amounts to conform to the current period presentation, which did not have a material impact on our consolidated financial condition or results of operations.

In our opinion, the unaudited interim consolidated financial statements reflect all normal, recurring adjustments needed to present fairly our results for the interim periods. The results of operations for interim periods are not necessarily indicative of the results that may be expected for the full year or any other interim period.

We have also considered the impact of subsequent events on these consolidated financial statements.

When preparing these unaudited interim consolidated financial statements, we have assumed that you have read the audited consolidated financial statements included in our 20182019 Form 10-K. Reference is made to Note 1 Accounting Policies in our 2018 Form 10-K for a detailed description of significant accounting policies. There have been no significant changes to our accounting policies as disclosed in our 2018 Form 10-K, except for the adoption of the new leasing standard included in this Note 1 in the first quarter of 2019. These interim consolidated financial statements serve to update our 20182019 Form 10-K and may not include all information and Notes necessary to constitute a complete set of financial statements. There have been significant changes to our accounting policies as disclosed in our 2019 Form 10-K due to the adoption of the Current Expected Credit Losses (CECL) standard and our discontinued operation as a result of the disposal of our equity investment in BlackRock. As a result of this disposal, BlackRock’s historical results of operations are reported as discontinued operations in our consolidated financial statements for all periods presented. The updated policies impacted by these changes are included in this Note 1. Reference is made to Note 1 Accounting Policies in our 2019 Form 10-K for a detailed description of all other significant accounting policies.

Use of Estimates

We prepared these consolidated financial statements using financial information available at the time of preparation, which requires us to make estimates and assumptions that affect the amounts reported. Our most significant estimates pertain to our fair value measurements and allowancesallowance for loan and leasecredit losses and unfunded loan commitments and letters of credit.(ACL). Actual results may differ from the estimates and the differences may be material to the consolidated financial statements.

LeasesDiscontinued Operations

A disposal of an asset or business that meets the criteria for held for sale classification is reported as discontinued operations when the disposal represents a strategic shift that has had, or will have, a major effect on our operating results. We provide financingreport an asset as held for various types of equipment, including aircraft, energysale when management has approved or received approval to sell the asset and power systems,is committed to a formal plan, the asset is available for immediate sale, the asset is being actively marketed, the sale is anticipated to occur during the ensuing year and vehicles through a variety of lease arrangements. Direct financing leasescertain other specified criteria are carriedmet. An asset classified as held for sale is recorded at the aggregatelower of lease payments plusits carrying amount or estimated residualfair value less cost to sell. If the carrying amount of the asset exceeds its estimated fair value, the asset is written down to its fair value upon the held for sale designation. Our BlackRock held for sale asset is recorded at its carrying amount as we accounted for this investment under the equity method of accounting and the fair value of the leased equipment, less unearned income. We recognize income overasset exceeded the termcarrying value at each balance sheet date.

When presenting discontinued operations, assets classified as held for sale are segregated in the Consolidated Balance Sheet commencing in the period in which the asset meets all of the lease usingheld for sale criteria described above and prior periods are recast. The results of discontinued operations are reported in Discontinued Operations in the constant effective yield method. Direct financing lease residual values are reviewedConsolidated Statement of Income for impairment in accordance with the Allowance for Loancurrent and Lease (ALLL) processes. Gains or losses on the sale of leased assets are included in Other noninterest income while impairment on the net investment of leases is included in Provision for credit losses.

We also enter into various lease arrangements, primarily involving real estate, and other equipment, as the lessee. For those classified as operating leases, we recognize a lease liability, representing the present value of the minimum lease payments, and a corresponding right of use (ROU) asset. On the consolidated balance sheet, the ROU asset and lease liability are included in Other assets and Other liabilities, respectively.



The PNC Financial Services Group, Inc. – Form 10-Q4755  



Whenprior periods commencing in the period in which the asset or business is either disposed of or is classified as held for sale, including any gain or loss recognized on the sale or adjustment of the carrying amount to fair value less cost to sell.

Earnings Per Common Share

Basic earnings per common share is calculated using the two-class method to determine income attributable to common shareholders. Unvested share-based payment awards that contain nonforfeitable rights to dividends or dividend equivalents are considered participating securities under the two-class method. Distributed dividends and dividend equivalents related to participating securities and an allocation of undistributed net income to participating securities reduce the amount of income attributable to common shareholders. In a period with a loss, no allocation will be made to the participating securities, as they do not have a contractual obligation to absorb losses. Income attributable to common shareholders is then divided by the weighted-average common shares outstanding for the period.

Diluted earnings per common share is calculated under the more dilutive of either the treasury method or the two-class method. For the diluted calculation, we increase the weighted-average number of shares of common stock outstanding by the assumed conversion of outstanding convertible preferred stock from the beginning of the year or date of issuance, if later, and the number of shares of common stock that would be issued assuming the exercise of stock options and warrants and the issuance of incentive shares using the treasury stock method. These adjustments to the weighted-average number of shares of common stock outstanding are made only when such adjustments will dilute earnings per common share. For periods in which there is a loss from continuing operations, any potential dilutive shares will be anti-dilutive. In this scenario, no potential dilutive shares will be included in the continuing operations, discontinued operations or total earnings per common share calculations, even if overall net income is reported. See Note 11 Earnings Per Share for additional information.

56   The PNC Financial Services Group, Inc. – Form 10-Q




Recently Adopted Accounting Standards

Accounting Standards Update (ASU)DescriptionFinancial Statement Impact
Credit Losses- ASU 2016-13

Issued June 2016

Codification Improvements - ASU 2019-04

Various improvements related to Credit Losses (Topics 1, 2 and 5)

Issued April 2019

Targeted Transition Relief - Credit Losses - ASU 2019-05

Issued May 2019

Codification Improvements - ASU 2019-11

Issued November 2019


• Commonly referred to as the CECL standard.

• Replaces measurement, recognition and disclosure guidance for credit related reserves (i.e., the allowance for loan and lease losses (ALLL) and the allowance for unfunded loan commitments and letters of credit) and Other than Temporary Impairment (OTTI) for debt securities.

• Requires the use of an expected credit loss methodology; specifically, current expected credit losses for the remaining life of the asset will be recognized starting from the time of origination or acquisition.

• Methodology applies to loans, net investment in leases, debt securities and certain financial assets not accounted for at fair value through net income. It also applies to unfunded lending related commitments except for unconditionally cancellable commitments.

• In-scope assets are presented at the net amount expected to be collected after the deduction or addition of the ACL from the amortized cost basis of the assets.

• Requires inclusion of expected recoveries of previously charged-off amounts for in-scope assets.

• Requires enhanced credit quality disclosures including disaggregation of credit quality indicators by vintage.

• Requires a modified retrospective approach through a cumulative-effect adjustment to retained earnings at adoption.


• Adopted January 1, 2020 under the modified retrospective approach. The cumulative-effect adjustment to retained earnings totaled $671 million at adoption.

• Amended presentation and disclosures are required prospectively. Refer to the disclosures in this Note 1, Note 3 Investment Securities, Note 4 Loans and Related Allowance for Credit Losses and Note 10 Total Equity and Other Comprehensive Income for additional information.

• With the adoption of CECL, we discontinued the accounting for purchased impaired loans and elected the one-time fair value option election for some of these loans and certain residential real estate collateral dependent loans. Loans that were previously accounted for as purchased impaired where the fair value option election was not made are now accounted for as purchased credit deteriorated (PCD) loans.

• There was no impact to the recorded investment of our investment securities or loans, except for our PCD loan portfolio. Accounting for these loans as PCD required an adjustment to the remaining accretable discount and recorded investment in addition to the impact on ACL due to the adoption of CECL methodology.

• Refer to Table 35 for a summary of the impact of the CECL standard adoption.




Accounting Standards Update (ASU)DescriptionFinancial Statement Impact
Codification Improvements - ASU 2019-04

Topic 3: Codification Improvements to ASU 2017-12 and Other Hedging Items

Issued April 2019
• Targeted improvements related to:
     - Partial-term fair value hedges of interest rate risk
     - Amortization of fair value hedge basis adjustments
     - Disclosure of fair value hedge basis adjustments
     - Consideration of the hedged contractually specified interest rate under the hypothetical derivative method
     - Application of a first-payments-received cash flow hedging technique to overall cash flows on a group of variable interest payments
     - Update to transition guidance for ASU 2017-12
• This ASU permits a one-time transfer out of held to maturity securities to provide entities the opportunity to hedge fixed rate, prepayable securities under a last of layer hedging strategy (although an entity is not required to hedge such securities subsequent to transfer).


• Adopted January 1, 2020.
• As permitted by the eligibility requirements in this guidance, at adoption we elected to transfer debt securities with an amortized cost of $16.2 billion (fair value of $16.5 billion) from held to maturity to the available for sale portfolio. The transfer resulted in a pretax increase to AOCI of $306 million. There were no other impacts to PNC's consolidated financial statements from the adoption of this guidance.



Accounting Standards Update (ASU)DescriptionFinancial Statement Impact
Goodwill -
ASU 2017-04

Issued January 2017
• Eliminates Step 2 from the goodwill impairment test to simplify the subsequent measurement of goodwill under which a loss was recognized only if the estimated implied fair value of the goodwill is below its carrying value.
• Requires impairment to be recognized if the reporting unit's carrying value exceeds the fair value.
• Adopted January 1, 2020.
• The adoption of this standard did not impact our consolidated results of operations or our consolidated financial position.


The PNC Financial Services Group, Inc. – Form 10-Q 57  



Accounting Standards Update (ASU)DescriptionFinancial Statement Impact
Reference Rate Reform - ASU 2020-04

Issued March 2020
• Provides optional expedients and exceptions for applying generally accepted accounting principles to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform.
• Includes optional expedients related to contract modifications that allow an entity to account for modifications (if certain criteria are met) as if the modifications were only minor (assets within the scope of ASC 310, Receivables), were not substantial (assets within the scope of ASC 470, Debt), and/or did not result in remeasurements or reclassifications (assets within the scope of ASC 842, Leases, and other Topics) of the existing contract.
• Includes optional expedients related to hedging relationships within the scope of ASC 815, Derivatives & Hedging, whereby changes to the critical terms of a hedging relationship do not require dedesignation if certain criteria are met. In addition, potential sources of ineffectiveness as a result of reference rate reform may be disregarded when performing some effectiveness assessments.
• Allows for a one-time election to sell, transfer, or both sell and transfer debt securities classified as held to maturity that reference a rate affected by reference rate reform and that are classified as held to maturity before January 1, 2020.
• Guidance in this ASU is effective as of March 12, 2020 through December 31, 2022.




• Adopted March 12, 2020, will apply prospectively.
• As of September 30, 2020, we have not yet elected any optional expedients related to contract modifications or hedging relationships as outlined in this ASU. However, we plan to elect these optional expedients in the future.
• During the second quarter of 2020, we elected to transfer all debt securities classified as held to maturity that are indexed to LIBOR to the available for sale portfolio. All securities were classified as held to maturity prior to January 1, 2020. These securities had an amortized cost and fair value of $49 million and $48 million, respectively, as of the transfer date. See Note 3 Investment Securities for more information.





The following table presents the impact of adopting the CECL standard on January 1, 2020 on our allowance and retained earnings.

Table 35: Impact of the CECL Standard Adoption
In millions December 31, 2019Transition AdjustmentJanuary 1, 2020
Allowance for credit losses    
Allowance for loan and lease losses    
Commercial $1,812
$(304)$1,508
Consumer 930
767
1,697
Total allowance for loan and lease losses 2,742
463
3,205
Unfunded lending related commitments 318
179
497
Other 0
19
19
Total allowance for credit losses $3,060
$661
$3,721
     
In millions December 31, 2019
Transition Adjustment
January 1, 2020
Impact to retained earnings (a) $42,215
$(671)$41,544
(a) Transition adjustment includes the increase in the total ACL of $.7 billion and the impact of the fair value option election of $.2 billion, offset by the tax impact of $.2 billion.

Cash, Cash Equivalents and Restricted Cash

Cash and due from banks are considered cash and cash equivalents for financial reporting purposes because they represent a primary source of liquidity. Certain cash balances within Cash and due from banks on our Consolidated Balance Sheet are restricted as to withdrawal or usage by legally binding contractual agreements or regulatory requirements.

Investments

We hold interests in various types of investments. The accounting for these investments is dependent on a number of factors including,
but not limited to, items such as:
• Ownership interest,
• Our plans for the investment, and
• The nature of the investment.

58   The PNC Financial Services Group, Inc. – Form 10-Q




Debt Securities
Debt securities are recorded on a trade-date basis. We classify debt securities as either trading, held to maturity, or available for sale. Debt securities that we purchase for certain risk management activities or customer-related trading activities are classified as trading securities, are reported in the Other assets line item on our Consolidated Balance Sheet, and are carried at fair value. Realized and unrealized gains and losses on trading securities are included in Other noninterest income. We classify debt securities as held to maturity when we have the positive intent and ability to hold the securities to maturity, and carry them at amortized cost, less any allowance. Debt securities not classified as held to maturity or trading are classified as securities available for sale, and are carried at fair value. Unrealized gains and losses on available for sale securities are included in Accumulated other comprehensive income (AOCI) net of income taxes.

We include all interest on debt securities, including amortization of premiums and accretion of discounts on investment securities, in
net interest income using the constant effective yield method generally calculated over the contractual lives of the securities. Effective
yields reflect either the effective interest rate implicit in the security at the date of acquisition or, for debt securities where an other-than-temporary impairment was recorded, the effective interest rate determined based on improved cash flows subsequent to an
impairment. We compute gains and losses realized on the sale of available for sale debt securities on a specific security basis. These
securities gains/(losses) are included in Other noninterest income on the Consolidated Income Statement.

As discussed in the Recently Adopted Accounting Standards section of this Note 1, we adopted the Accounting Standards Update (ASU) 2016-02 - LeasesCECL standard as of January 1,
2020, which requires expected credit losses on both held to maturity and available for sale securities to be recognized through a
valuation allowance, ACL, instead of as a direct write-down to the amortized cost basis of the security. An available for sale security is considered impaired if the fair value is less than amortized cost basis. If any portion of the decline in fair value is related to credit, the amount of allowance is determined as the portion related to credit, limited to the difference between the amortized cost basis and the fair value of the security. If we have the intent to sell or believe it is more likely than not we will be required to sell an impaired available for sale security before recovery of the amortized cost basis, the credit loss is recorded as a direct write-down of the amortized cost basis. Credit losses on investment securities are recognized through the Provision for credit losses on our Consolidated Income Statement. Declines in the fair value of available for sale securities that are not considered credit related are recognized in AOCI on our Consolidated Balance Sheet. The CECL standard is applied prospectively to debt securities and, as a result, the amortized cost basis of investment securities for which OTTI had previously been recorded did not change upon adoption. For information on the policies previously applied to determine OTTI, see the Debt Securities section of Note 1 Accounting Policies in our 2019 Form 10-K.

We consider a security to be past due in terms of payment based on its contractual terms. A security may be placed on nonaccrual, with interest no longer recognized until received, when collectability of principal or interest is doubtful.As of September 30, 2020, nonaccrual or past due held-to-maturity securities were immaterial.

A security may be partially or fully charged off against the allowance if it is determined to be uncollectible, including, for an available for sale security, if we have the intent to sell or believe it is more likely than not we will be required to sell the security before recovery of the amortized cost basis. Recoveries of previously charged-off available for sale securities are recognized lease liabilitieswhen received, while recoveries on held to maturity securities are recognized when expected.

See the Allowance for Credit Loss section of this Note 1 for further discussion regarding the methodologies used to determine the
allowance for investment securities. See Note 3 Investment Securities for additional information about the investment securities portfolio and right-of-usethe related ACL.

Loans

Loans are classified as held for investment when management has both the intent and ability to hold the loan for the foreseeable
future, or until maturity or payoff. Management’s intent and view of the foreseeable future may change based on changes in business
strategies, the economic environment, market conditions and the availability of government programs.

Measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of
payment are considered delinquent. See Note 4 Loans and Related Allowance for Credit Losses for additional information on how COVID-19 hardship related loan modifications are reported from a delinquency perspective as of September 30, 2020.

Loans held for investment, excluding PCD loans, are recorded at amortized cost basis unless we elect to measure these under the fair value option. Amortized cost basis represents principal amounts outstanding, net of unearned income, unamortized deferred fees, costs on originated loans, and premiums or discounts on purchased loans, and charge-offs. Amortized cost basis does not include accrued interest, as we include accrued interest in Other assets on our Consolidated Balance Sheet. Interest on performing loans is accrued based on the principal amount outstanding and recorded in Interest income as earned using the constant effective yield method. Loan origination fees, direct loan origination costs, and loan premiums and discounts are deferred and accreted or amortized into Net

The PNC Financial Services Group, Inc. – Form 10-Q 59  



interest income using the constant effective yield method, over the contractual life of $2.1 billionthe loan. The processing fee received for loans originated under the Paycheck Protection Program (PPP) is deferred and $2.0 billion, respectively. accreted into Net interest income using the effective yield method, over the contractual life of the loan. Loans under the fair value option are reported at their fair value, with any changes to fair value reported as Noninterest income on the Consolidated Income Statement, and are excluded from measurement of ALLL.

In addition to originating loans, we also acquire loans through the secondary loan market, portfolio purchases or acquisitions of other
financial services companies. Certain acquired loans that have experienced a more than significant deterioration of credit quality since origination (i.e., PCD) are recognized at an amortized cost basis equal to their purchase price plus an ALLL measured at the acquisition date. Subsequent decreases in expected cash flows that are attributable, at least in part, to credit quality are recognized through a one-time pretax adjustmentcharge to the provision for credit losses resulting in an increase in the ALLL. Subsequent increases in expected cash flows are recognized as a provision recapture of $83 millionpreviously recorded ALLL.

We consider a loan to retained earnings,be collateral dependent when we determine that substantially all of the expected cash flows will be generated
from the operation or sale of the collateral underlying the loan, the borrower is experiencing financial difficulty and we have elected to
measure the loan at the estimated fair value of collateral (less costs to sell if sale or foreclosure of the property is expected).
Additionally, we consider a loan to be collateral dependent when foreclosure or liquidation of the underlying collateral is probable.

A troubled debt restructuring (TDR) is a loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulty. A concession has been granted when we do not expect to collect all amounts due, including original interest accrued at the original contract rate, as a result of the restructuring, or there is a delay in payment that is more than insignificant. TDRs result from our loss mitigation activities, and include rate reductions, principal forgiveness, postponement/reduction of scheduled amortization, and extensions, which are intended to minimize economic loss and to avoid foreclosure or repossession of collateral. Additionally, TDRs also result from borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us. In those situations where principal is forgiven, the amount of such principal forgiveness is immediately charged off.
Potential incremental losses or recoveries on TDRs have been factored into the ALLL estimates for each loan class under the methodologies described in this Note. Once a loan becomes a TDR, it will continue to be reported as a TDR until it is ultimately repaid in full, the collateral is foreclosed upon, or it is fully charged off.
PNC excludes consumer loans held for sale, loans accounted for under the fair value option and certain government insured or guaranteed loans from our TDR population. PCD loans that do not meet the criteria to be classified as TDRs are also excluded. In addition, PNC has elected not to apply a TDR designation to loans that have been restructured due to a COVID-19 hardship pursuant to specific criteria under the CARES Act. Since loans restructured due to a COVID-19 related primarilyhardship were not identified as TDRs, they are not placed on nonaccrual at the time of modification. However, these loans will be subject to deferred gains on previous sale-leaseback transactions. our existing nonaccrual policy subsequent to the modification.

See Note 16 Leasesthe following for additional information related to loans, including further discussion regarding our policies, the methodologies and significant inputs used to determine the ALLL, and additional details on the composition of our loan portfolio:
Nonperforming Loans and Leases section of this Note 1,
Allowance for Credit Losses section of this Note 1, and
Note 4 Loans and Related Allowance for Credit Losses.

Loans Held for Sale

We designate loans as held for sale when we have the intent to sell them. At the time of designation to held for sale, any allowance is
reversed, and a valuation allowance for the shortfall between the amortized cost basis and the net realizable value is recognized, excluding the amounts already charged off. Similarly, when loans are no longer considered held for sale, the valuation allowance (net of writedowns) is reversed, and an allowance for credit losses is established, excluding the amounts already charged-off. Write-downs on these loans (if required) are recorded as charge-offs through the valuation allowance. Adjustments to the valuation allowance on held for sale loans are recognized in Other noninterest income.

We have elected to account for certain commercial and residential mortgage loans held for sale at fair value. The changes in the fair
value of the commercial mortgage loans are measured and recorded in Other noninterest income while such changes for the residential
mortgage loans are measured and recorded in Residential mortgage noninterest income each period. See Note 12 Fair Value for
additional information.

Interest income with respect to loans held for sale is accrued based on the principal amount outstanding and the loan’s contractual
interest rate.


60   The PNC Financial Services Group, Inc. – Form 10-Q




In certain circumstances, loans designated as held for sale may be transferred to held for investment based on a change in strategy. We
transfer these loans at the lower of cost or estimated fair value; however, any loans originated or purchased as held for sale for which the fair value option has been elected remain at fair value for the life of the loan.

Nonperforming Loans and Leases

The matrix that follows summarizes our policies for classifying certain loans as nonperforming loans and/or discontinuing the accrual of loan interest income.
Commercial
Loans Classified as Nonperforming and Accounted for as Nonaccrual
•     Loans accounted for at amortized cost where:
–      The loan is 90 days or more past due.
–      The loan is rated substandard or worse due to the determination that full collection of
        principal and interest is not probable as demonstrated by the following conditions:
•     The collection of principal or interest is 90 days or more past due;
•     Reasonable doubt exists as to the certainty of the borrower’s future debt service
       ability, according to the terms of the credit arrangement, regardless of whether 90
       days have passed or not;
•     The borrower has filed or will likely file for bankruptcy;
•     The bank advances additional funds to cover principal or interest;
•     We are in the process of liquidating a commercial borrower; or
•     We are pursuing remedies under a guarantee.
Loans Excluded from Nonperforming Classification but Accounted for as Nonaccrual
•       Loans accounted for under the fair value option and full collection of principal and interest
        is not probable.
•       Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full
        collection of principal and interest is not probable.
Loans Excluded from Nonperforming Classification and Nonaccrual Accounting
•      Loans that are well secured and in the process of collection.
•  Certain government insured loans where substantially all principal and interest is insured.
•  Commercial purchasing card assets which do not accrue interest.

Consumer
Loans Classified as Nonperforming and Accounted for as Nonaccrual
•       Loans accounted for at amortized cost where full collection of contractual principal and
         interest is not deemed probable as demonstrated in the policies below:
–      The loan is 90 days past due for home equity and installment loans, and 180 days past
        due for well secured residential real estate loans;
–      The loan has been modified and classified as a troubled debt restructuring (TDR);
–      Notification of bankruptcy has been received;
–      The bank holds a subordinate lien position in the loan and the first lien mortgage loan is
        seriously stressed (i.e., 90 days or more past due);
–      Other loans within the same borrower relationship have been placed on nonaccrual or
        charge-offs have been taken on them;
–      The bank has ordered the repossession of non-real estate collateral securing the loan; or
–      The bank has charged-off the loan to the value of the collateral.
Loans Excluded from Nonperforming Classification but Accounted for as Nonaccrual
•       Loans accounted for under the fair value option and full collection of principal and interest
        is not probable.
•       Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full
        collection of principal and interest is not probable.
Loans Excluded from Nonperforming Classification and Nonaccrual Accounting
• Certain government insured loans where substantially all principal and interest is insured.
•       Residential real estate loans that are well secured and in the process of collection.
•       Consumer loans and lines of credit, not secured by residential real estate or automobiles, as
         permitted by regulatory guidance.

Commercial
We generally charge off commercial (commercial and industrial, commercial real estate, and equipment lease financing)
nonperforming loans when we determine that a specific loan, or portion thereof, is uncollectible. This determination is based on the
specific facts and circumstances of the individual loans. In making this determination, we consider the viability of the business or
project as a going concern, the past due status when the asset is not well-secured, the expected cash flows to repay the loan, the
value of the collateral, and the ability and willingness of any guarantors to perform.

Additionally, in general, for smaller commercial loans of $1 million or less, a partial or full charge-off occurs at 120 days past due

The PNC Financial Services Group, Inc. – Form 10-Q 61  



for term loans and 180 days past due for revolvers. Certain small business credit card balances that are placed on nonaccrual status
when they become 90 days or more past due are charged-off at 180 days past due.

Consumer
We generally charge off secured consumer (home equity, residential real estate and automobile) nonperforming loans to the fair
value of collateral less costs to sell, if lower than the amortized cost basis of the loan outstanding, when delinquency of the loan, combined with other risk factors (e.g., bankruptcy, lien position, or troubled debt restructuring), indicates that the loan, or some portion thereof, is uncollectible as per our historical experience, or the collateral has been repossessed. We charge-off secured
consumer loans no later than 180 days past due. Most consumer loans and lines of credit, not secured by automobiles or residential real estate, are charged off once they have reached 120-180 days past due.

For secured collateral dependent loans, collateral values are updated at least annually and subsequent declines in collateral values are charged-off resulting in incremental provision for credit loss. Subsequent increases in collateral values may be reflected as an adjustment to the ALLL to reflect the expectation of recoveries in an amount greater than previously expected.

Accounting for Nonperforming Assets and Leases and Other Nonaccrual Loans
For nonaccrual loans, interest income accrual and deferred fee/cost recognition is discontinued. Additionally, the current year accrued and uncollected interest is reversed through Net interest income and prior year accrued and uncollected interest is charged-off, except for credit cards, where we reverse any accrued interest through Net interest income at the time of charge-off, as per industry standard practice. Nonaccrual loans that are also collateral dependent may be charged-off to reduce the basis to the fair value of collateral less costs to sell.

If payment is received on a nonaccrual loan, generally the payment is first applied to the remaining principal balance; payments are then applied to recover any charged-off amounts related to the loan. Finally, if both principal balance and any charge-offs have been recovered, then the payment will be recorded as fee and interest income. For certain consumer loans, the receipt of interest payments is recognized as interest income on a cash basis. Cash basis income recognition is applied if a loan’s amortized cost basis is deemed fully collectible and the loan has performed for at least six months.

For TDRs, payments are applied based upon their contractual terms unless the related loan is deemed non-performing. TDRs are
generally included in nonperforming and nonaccrual loans. However, after a reasonable period of time, generally six months, in which the loan performs under restructured terms and meets other performance indicators, it is returned to performing/accruing status. This return to performing/accruing status demonstrates that the bank expects to collect all of the loan’s remaining contractual principal and interest. TDRs resulting from (i) borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us, and (ii) borrowers that are not currently obligated to make both principal and interest payments under the restructured terms are not returned to accrual status.

Other nonaccrual loans are generally not returned to accrual status until the borrower has performed in accordance with the
contractual terms and other performance indicators for at least six months, the period of time which was determined to demonstrate the expected collection of the loan’s remaining contractual principal and interest. Nonaccrual loans with partially charged-off principal are not returned to accrual. When a nonperforming loan is returned to accrual status, it is then considered a performing loan.

Foreclosed assets consist of any asset seized or property acquired through a foreclosure proceeding or acceptance of a deed-in-lieu
of foreclosure. Other real estate owned (OREO) comprises principally commercial and residential real estate properties obtained in
partial or total satisfaction of loan obligations. After obtaining a foreclosure judgment, or in some jurisdictions the initiation of
proceedings under a power of sale in the loan instruments, the property will be sold. When we are awarded title or completion of
deed-in-lieu of foreclosure, we transfer the loan to foreclosed assets included in Other assets on our Consolidated Balance Sheet.
Property obtained in satisfaction of a loan is initially recorded at estimated fair value less cost to sell. Based upon the estimated fair
value less cost to sell, the amortized cost basis of the loan is adjusted and a charge-off/recovery is recognized to the ALLL. We
estimate fair values primarily based on appraisals, or sales agreements with third parties. Subsequently, foreclosed assets are
valued at the lower of the amount recorded at acquisition date or estimated fair value less cost to sell. Valuation adjustments on
these assets and gains or losses realized from disposition of such property are reflected in Other noninterest expense.

For certain mortgage loans that have a government guarantee, we establish a separate other receivable upon foreclosure. The
receivable is measured based on the loan balance (inclusive of principal and interest) that is expected to be recovered from the
guarantor.

See Note 4 Loans and Related Allowance for Credit Losses in this Report for additional information on nonperforming assets, TDRs and credit quality indicators related to our loan portfolio.



62   The PNC Financial Services Group, Inc. – Form 10-Q




Allowance for Credit Losses
Our ACL, in accordance with the CECL standard, is based on historical loss experience, borrower risk characteristics, current economic conditions, reasonable and supportable forecasts of future conditions and other relevant factors. We maintain the ACL at an
appropriate level for expected losses on our existing investment securities, loans, finance leases within(including residual values), other financial assets and unfunded lending related commitments, for the estimated contractual term of the assets or exposures as of the balance sheet date. We estimate the estimated contractual term of assets in scope of CECL considering contractual maturity dates, prepayment expectations, utilization or draw expectations and any embedded extension options that do not allow us to unilaterally cancel the extension options. For products without a fixed contractual maturity date (e.g., credit cards), we rely on historical payment behavior to determine the length of the pay down or default time period.

We estimate expected losses on a pooled basis using a combination of (i) the expected losses over a reasonable and supportable
forecast period (RSFP), (ii) a period of reversion to long run average (LRA) expected losses (reversion period) where applicable, and (iii) the LRA expected losses for the remaining estimated contractual term. For all assets and unfunded lending related commitments in the scope of ASC 842.CECL, the ACL also includes individually assessed reserves and qualitative reserves, as applicable.

We use forward-looking information in estimating expected credit losses for the RSFP. For this purpose, we use the forecasted
scenarios produced by PNC's Economics Team, which are designed to reflect business cycles and their related estimated probabilities. The forecast length that we have determined to be reasonable and supportable is three years. As noted in the methodology discussions that follow, forward looking information is incorporated into the expected credit loss estimates. Such forward looking information includes forecasted relevant macroeconomic variables, which are estimated using quantitative techniques, analysis from PNC economists and management judgment.

The reversion period is used to bridge RSFP and LRA expected credit losses. We may consider a number of factors in determining the duration of the reversion period, such as contractual maturity of the asset, observed historical patterns and the estimated credit loss rates at the end of RSFP relative to the beginning of the LRA period.

The LRA expected credit losses are derived from long run historical credit loss information adjusted for the credit quality of the current portfolio, and therefore do not consider current and forecasted economic conditions.

See the following sections related to investment securities, loans, trade receivables, other financial assets and unfunded lending related commitments for details about specific methodologies.

Allowance for Investment Securities
A significant portion of our investment securities are issued or guaranteed by either the U.S. government (U.S. Treasury or Government National Mortgage Association (GNMA)) or a government-sponsored agency (Federal National Mortgage Association (FNMA) or Federal Home Loan Mortgage Corporation (FHLMC)). Taking into consideration historical information and current and forecasted conditions, we do not expect to incur any credit losses on these securities.

Investment securities that are not issued or guaranteed by the U.S. government or a government-sponsored agency consist of both securitized products, such as non-agency mortgage and asset-backed securities, as well as non-securitized products, such as corporate and municipal debt securities. A discounted cash flow approach is primarily used to determine the amount of the allowance required. The estimates of expected cash flows are determined using macroeconomic sensitive models taking into consideration the RSFP and scenarios discussed above. Additional factors unique to a specific security may also be taken into consideration when estimating expected cash flows. The cash flows expected to be collected, after considering expected prepayments, are discounted at the effective interest rate. For an available-for-sale security, the amount of the allowance is limited to the difference between the amortized cost basis of the security and its estimated fair value.

See Note 3 Investment Securities in this Report for additional information about the investment securities portfolio.

Allowance for Loan and Lease Losses
Our pooled expected loss methodology is based upon the quantification of risk parameters, such as probability of default (PD), loss
given default (LGD) and exposure at default (EAD) for a loan or loan segment. We also consider the impact of prepayments and
amortization on contractual maturity in our expected loss estimates. We use historical credit loss information, current borrower risk
characteristics and forecasted economic variables for the RSFP, coupled with analytical methods, to estimate these risk parameters
by loan or loan segments. PD, LGD and EAD parameters are calculated for each forecasted scenario and the LRA period, and
combined to generate expected loss estimates by scenario. The following matrix provides key credit risk characteristics that we use to
estimate these risk parameters.


The PNC Financial Services Group, Inc. – Form 10-Q 63  



Loan ClassProbability of Default (PD)Loss Given Default (LGD)Exposure at Default (EAD)
Commercial
Commercial and industrial / Equipment lease financing
• For wholesale obligors: internal risk ratings based on borrower characteristics and industry

•  For retail small balance obligors: credit score, delinquency status, and product type




•  Collateral type, collateral value, industry, size and outstanding exposure for secured loans

•  Capital structure, industry and size for unsecured loans

•  For retail small balance obligors, product type and credit scores






•  Outstanding balances, contractual maturities and historical prepayment experience for loans

•  Current utilization and historical pre-default draw experience for lines



Commercial real estate
•  Property performance metrics, property type, market and risk pool for RSFP

• Internal risk ratings based on borrower characteristics for LRA

•  Property values and anticipated liquidation costs•  Commitment and historical prepayment experience
Consumer
Home equity / Residential real estate•  Borrower credit scores, delinquency status, origination vintage, loan-to-value (LTV) ratios and contractual maturity•  Collateral characteristics, LTV and costs to sell
•  Outstanding balances, contractual maturities and historical prepayment experience for loans
• Current utilization and historical pre-default draw experience for lines
Automobile•  Borrower credit scores, delinquency status, borrower income, LTV and contractual maturity•  New vs. used, LTV and borrower credit scores•  Outstanding balances, contractual maturities and historical prepayment experience
Credit card•  Borrower credit scores, delinquency status, utilization, payment behavior and months on book• Borrower credit scores and credit line amount•  Pay-down curves are developed using a pro-rata method and estimated using borrower behavior segments, payment ratios and borrower credit scores
Education / Other consumer• Net charge-off and pay-down rates by vintage are used to estimate expected losses in lieu of discrete risk parameters


























64   The PNC Financial Services Group, Inc. – Form 10-Q




The following matrix describes the key economic variables that are consumed during the RSFP by loan class, as well as other
assumptions that are used for our reversion and LRA approaches.

Loan ClassRSFP - Key Economic VariablesReversion MethodLRA Approach
Commercial

Commercial and industrial / Equipment lease financing
•  Gross Domestic Product and Gross Domestic Income measures, imports, employment related variables, House Price Index (HPI), credit spreads, personal income and consumption measures and stock market indices

•  Immediate reversion

•  Average parameters determined based on internal and external historical data

•  Modeled parameters using long run economic conditions for retail small balance obligors

Commercial real estate•  Unemployment rates, Commercial Property Price Index, GDP, corporate bond yield and interest rates•  Immediate reversion•  Average parameters determined based on internal and external historical data
Consumer
Home equity / Residential real estate•  Unemployment rates, HPI and interest rates•  Straight-line over 3 years•  Modeled parameters using long run economic conditions
Automobile
•  Unemployment rates, HPI, personal consumption expenditure, interest rates, Manheim used car index and domestic oil prices

•  Straight-line over 1 year

•  Average parameters determined based on internal and external historical data

Credit card
•  Unemployment rate, personal consumption expenditure, and HPI

•  Straight-line over 2 years

•  Modeled parameters using long run economic conditions

Education / Other consumer•  Net charge-off and pay-down rates by vintage are used to estimate expected losses in lieu of discrete risk parameters

After the RSFP, we revert to the LRA over the reversion period noted above, which is the period between the end of the RSFP and
when losses are estimated to have completely reverted to the LRA.

Once we have developed a combined estimate of credit losses (i.e., for the RSFP, reversion period and LRA) under each of the forecasted scenarios, we produce a probability-weighted credit loss estimate by loan class. We then add or deduct any qualitative components and other adjustments, such as individually assessed loans, to produce the ALLL. See the Individually Assessed Component and Qualitative Component sections of this Note 1 for additional information about those adjustments.

Discounted Cash Flow
In addition to TDRs, we also use a discounted cash flow methodology for our home equity and residential real estate loan classes. We determine effective interest rates considering contractual cash flows adjusted for estimated prepayments. Changes in the ALLL due to the impact of the passage of time under the discounted cash flow estimate are recognized through the provision for credit losses.

Individually Assessed Component
Loans and leases that do not share similar risk characteristics with a pool of loans are individually assessed as follows:
For commercial nonperforming loans greater than or equal to a defined dollar threshold, reserves are based on an analysis of the present value of the loan’s expected future cash flows or the fair value of the collateral, if appropriate under our policy for collateral dependent loans. Nonperforming commercial loans below the defined threshold and accruing TDRs are reserved for under a pooled basis.
For consumer nonperforming loans classified as collateral dependent, charge-off and ALLL related to recovery of amounts previously charged-off are evaluated through an analysis of the fair value of the collateral less costs to sell.

Qualitative Component
While our reserve methodologies strive to reflect all relevant credit risk factors, there continues to be uncertainty associated with,
but not limited to, potential imprecision in the estimation process due to the inherent time lag of obtaining information and normal
variations between expected and actual outcomes. We may hold additional reserves that are designed to provide coverage for losses
attributable to such risks. The ACL also takes into account factors that may not be directly measured in the determination of

The PNC Financial Services Group, Inc. – Form 10-Q 65  



individually assessed or pooled reserves. Such qualitative factors may include, but are not limited to:
Industry concentrations and conditions,
Changes in market conditions, including regulatory and legal requirements,
Changes in the nature and volume of our portfolio,
Recent credit quality trends, including the impact of COVID-19 hardship related loan modifications,
Recent loss experience in particular portfolios, including specific and unique events,
Recent macro-economic factors that may not be reflected in the forecast information,
Limitations of available input data, including historical loss information and recent data such as collateral values,
Model imprecision,
Changes in lending policies and procedures, including changes in loss recognition and mitigation policies and procedures,
Timing of available information, including the performance of first lien positions, and
Other relevant factors

See Note 4 Loans and Related Allowance for Credit Losses for additional information about our loan portfolio and the related allowance.

Accrued Interest
When accrued interest is reversed or charged-off in a timely manner the CECL standard provides a practical expedient to exclude
accrued interest from ACL measurement. We consider our nonaccrual and charge-off policies to be timely for all of our investment
securities, loans and leases, with the exception of consumer credit cards, education loans and certain unsecured consumer lines of credit. We consider the length of time before nonaccrual/charge-off and the use of appropriate other triggering events for nonaccrual and charge-offs in making this determination. Pursuant to these policy elections, we calculate reserves for accrued interest on credit cards, education loans and certain consumer lines of credit, which are then included within the ALLL. See the Debt Securities and Nonperforming Loans and Leases sections of this Note 1 for additional information on our nonaccrual and charge-off policies.

Additionally, pursuant to our use of a discounted cash flow methodology in estimating credit losses for our home equity and residential real estate loan classes, applicable reserves for accrued interest are also included within the ALLL for these loan classes.

Purchased Credit Deteriorated Loans or Securities
The allowance for PCD loans or securities is determined at the time of acquisition, as the estimated expected credit loss of the outstanding balance or par value, based on the methodologies described previously for loans and securities. In accordance with CECL, the allowance recognized at acquisition is added to the acquisition date purchase price to determine the asset’s amortized cost basis.

Allowance for Unfunded Lending Related Commitments
We maintain the allowance for unfunded lending related commitments on off-balance sheet credit exposures that are not unconditionally cancelable (e.g., unfunded loan commitments, letters of credit and certain financial guarantees), at a level we believe is appropriate as of the balance sheet date to absorb expected credit losses on these exposures. Other than the estimation of the probability of funding, this reserve is estimated in a manner similar to the methodology used for determining reserves for loans and leases. The allowance for unfunded lending related commitments is recorded as a liability on the Consolidated Balance Sheet. Net adjustments to this reserve are included in the provision for credit losses.

See Note 4 Loans and Related Allowance for Credit Losses for additional information about this allowance.

Allowance for Other Financial Assets
We determine the allowance for other financial assets (e.g., trade receivables, servicing advances on PNC-owned loans, balances with banks) considering historical loss information and other available indicators. In certain cases where there are no historical, current or forecast indicators of an expected credit loss, we may estimate the reserve to be close to zero. As of September 30, 2020, the allowance for other financial assets was immaterial.

Goodwill

Goodwill arising from business acquisitions represents the value attributable to unidentifiable intangible elements in the business acquired. At least annually, in the fourth quarter, or more frequently if events occur or circumstances have changed significantly from the annual test date, management performs our goodwill impairment test at a reporting unit level.

PNC has the ability to first perform a qualitative analysis to evaluate whether it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount. If, after considering all relevant events and circumstances, PNC determines it is not more-likely-than-not that the fair value of a reporting unit is less than its carrying amount, then performing a quantitative impairment test is not necessary. If PNC elects to bypass the qualitative analysis, or concludes via qualitative analysis that it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount, a quantitative goodwill impairment test is performed. Inputs

66   The PNC Financial Services Group, Inc. – Form 10-Q




are generated and used in calculating the fair value of the reporting unit, which is compared to its carrying amount. The fair value of our reporting units is determined by using discounted cash flows and/or market comparability methodologies. If the fair value is greater than the carrying amount, then the reporting unit's goodwill is deemed not to be impaired. If the fair value is less than the carrying amount, an entity should recognize an impairment charge for the amount by which the carrying amount of goodwill exceeds the reporting unit’s fair value. The loss recognized should not exceed the total amount of goodwill allocated to that reporting unit.
NOTE 2 DISCONTINUED OPERATIONS

In May 2020, PNC completed the sale of its 31.6 million shares of BlackRock, Inc., and contributed 500,000 BlackRock shares to the PNC Foundation.

Following the sale and donation, PNC has divested its entire investment in BlackRock and only holds shares of BlackRock stock in a fiduciary capacity for clients of PNC. Refer to our second quarter 2020 Form 10-Q for additional information on the sale.

The following table summarizes the results from the discontinued operations of BlackRock included in the Consolidated Income Statement:
Table 36: Consolidated Income Statement - Discontinued Operations
 Three months ended
September 30
Nine months ended
September 30
In millions2020 20192020 2019 
Noninterest income  $251
$5,777
 $700
 
   Total revenue

 251
5,777
 700
 
Income from discontinued operations before income taxes and noncontrolling interests

 251
5,777
 700
 
Income taxes  40
1,222
 111
 
    Net income from discontinued operations$0
 $211
$4,555
 $589
 


The following table summarizes the cash flows of discontinued operations of BlackRock included in the Consolidated Statement of Cash Flows:
Table 37: Consolidated Statement of Cash Flows - Discontinued Operations
 Nine months ended
September 30
 
In millions2020 2019 
Cash flows from discontinued operations    
   Net cash provided (used) by operating activities of discontinued operations$(1,981) $233
 
Net cash provided by investing activities of discontinued operations$14,225
   


NOTE 2 L3 IOANNVESTMENT SALEECURITIES

With the adoption of the CECL standard on January 1, 2020, credit losses on investment securities are required to be recognized through an allowance, instead of as a direct write-down to the amortized cost basis of the security. The amortized cost basis of investment securities for which impairment had previously been recorded did not change upon adoption.

We maintain the allowance for investment securities at levels that we believe to be appropriate as of the balance sheet date to absorb expected credit losses on our portfolio. As of September 30, 2020, the allowance for investment securities was $71 million and primarily related to non-agency commercial mortgage-backed securities in the available for sale portfolio and other debt securities in the held to maturity portfolio. The provision for credit losses on investment securities totaled $39 million and $69 million for the three and nine months ended September 30, 2020.

In the first quarter of 2020, upon the adoption of ASU 2019-04, we elected to transfer debt securities with an amortized cost of $16.2 billion and a fair value of $16.5 billion from the held to maturity to the available for sale portfolio. During the second quarter of 2020, pursuant to the guidance in ASU 2020-04, we elected to transfer debt securities with an amortized cost of $49 million and a fair value of $48 million from the held to maturity to the available for sale portfolio.

See Note 1 Accounting Policies for additional information related to the adoption of the CECL standard, including the methodologies used to determine the allowance for investment securities, and the adoption of ASU 2019-04 and ASU 2020-04.


The PNC Financial Services Group, Inc. – Form 10-Q 67  



The following table summarizes our available for sale and held to maturity portfolios by major security type.
Table 38: Investment Securities Summary
  September 30, 2020 (a)  December 31, 2019
In millions 
Amortized
Cost (b)

 Unrealized 
Fair
Value

  
Amortized
Cost

 Unrealized 
Fair
Value

Gains
 Losses
   Gains
 Losses
 
Securities Available for Sale                 
U.S. Treasury and government agencies $17,273
 $954
 $(2) $18,225
  $16,150
 $382
 $(16) $16,516
Residential mortgage-backed                 
Agency 51,202
 1,737
 (11) 52,928
  35,847
 517
 (43) 36,321
Non-agency 1,376
 243
 (16) 1,603
  1,515
 302
 (3) 1,814
Commercial mortgage-backed                 
Agency 2,824
 144
 (2) 2,966
  3,094
 42
 (18) 3,118
Non-agency 3,851
 73
 (95) 3,829
  3,352
 29
 (9) 3,372
Asset-backed 5,158
 105
 (23) 5,240
  5,044
 78
 (8) 5,114
Other 4,660
 297
 (1) 4,956
  2,788
 121
 (1) 2,908
Total securities available for sale (b) $86,344
 $3,553
 $(150) $89,747
  $67,790
 $1,471
 $(98) $69,163
Securities Held to Maturity                 
U.S. Treasury and government agencies $790
 $142
   $932
  $776
 $56
   $832
Residential mortgage-backed                 
Agency   

      14,419
 270
 $(26) 14,663
Non-agency   

      133
 7
   140
Commercial mortgage-backed                 
Agency   

      59
 1
   60
Non-agency   

      430
 4
   434
Asset-backed          52
 

   52
Other 648
 42
 $(8) 682
  1,792
 85
 (14) 1,863
Total securities held to maturity (b) (c) $1,438
 $184
 $(8) $1,614
  $17,661
 $423
 $(40) $18,044

(a) The accrued interest associated with our available for sale and held to maturity portfolios totaled $242 million and $2 million at September 30, 2020, respectively. These amounts are included in Other assets on the Consolidated Balance Sheet.
(b) Amortized cost is presented net of allowance of $68 million for securities available for sale and $3 million for securities held to maturity at September 30, 2020 in accordance with the adoption of the CECL accounting standard. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies for additional detail on the adoption of this ASU.
(c) Credit ratings represent a primary credit quality indicator used to monitor and manage credit risk. As of September 30, 2020, 85% of our securities held to maturity were rated AAA/AA.

The fair value of investment securities is impacted by interest rates, credit spreads, market volatility and liquidity conditions. Securities available for sale are carried at fair value with net unrealized gains and losses included in Shareholders’ equity as AOCI, unless credit related. Net unrealized gains and losses are determined by taking the difference between the fair value of a security and its amortized cost, net of any allowance. Securities held to maturity are carried at amortized cost less any allowance. Investment securities at September 30, 2020 included $.7 billion of net unsettled purchases which represent non-cash investing activity, and accordingly, are not reflected on the Consolidated Statement of Cash Flows. The comparable amount for September 30, 2019 was $.3 billion.

Table 39 presents the gross unrealized losses and fair value of securities available for sale that do not have an associated allowance for investment securities as of September 30, 2020. These securities are segregated between investments that had been in a continuous unrealized loss position for less than twelve months and twelve months or more, based on the point in time that the fair value declined below the amortized cost basis. All securities included in the table have been evaluated to determine if a credit loss exists. As part of that assessment, as of September 30, 2020, we concluded that we do not intend to sell and believe we will not be required to sell these securities prior to recovery of the amortized cost basis.


68 AND   The PNC Financial Services Group, Inc. – Form 10-Q




Table 39: Gross Unrealized Loss and Fair Value of Securities Available for Sale Without an Allowance for Credit Losses

  
Unrealized loss position
less than 12 months
 
Unrealized loss position
12 months or more
 Total
In millions 
Unrealized
Loss

 
Fair
Value

 
Unrealized
Loss

 
Fair
Value

 
Unrealized
Loss

 
Fair
Value

September 30, 2020         
 
U.S. Treasury and government agencies $(2) $167
     $(2) $167
Residential mortgage-backed            
Agency (9) 2,860
 $(2) $102
 (11) 2,962
Non-agency (9) 160
 (7) 73
 (16) 233
Commercial mortgage-backed            
Agency     (2) 132
 (2) 132
Non-agency (34) 1,638
 (2) 236
 (36) 1,874
Asset-backed (7) 844
 (16) 741
 (23) 1,585
Other (1) 27
     (1) 27
Total securities available for sale $(62) $5,696
 $(29) $1,284
 $(91) $6,980


Table 40 presents the gross unrealized losses and fair value of debt securities at December 31, 2019, prior to the adoption of the CECL standard. These securities are segregated between investments that had been in a continuous unrealized loss position for less than twelve months and twelve months or more, based on the point in time that the fair value declined below the amortized cost basis.

Table 40: Gross Unrealized Loss and Fair Value of Debt Securities
  Unrealized loss position less than 12 months Unrealized loss position 12 months or more Total 
In millions 
Unrealized
Loss

 
Fair
Value

 
Unrealized
Loss

 
Fair
Value

 
Unrealized
Loss

 
Fair
Value

 
December 31, 2019             
Securities Available for Sale             
U.S. Treasury and government agencies $(14) $2,451
 $(2) $607
 $(16) $3,058
 
Residential mortgage-backed             
Agency (6) 2,832
 (37) 4,659
 (43) 7,491
 
Non-agency 

 

 (3) 102
 (3) 102
 
Commercial mortgage-backed             
Agency (6) 852
 (12) 953
 (18) 1,805
 
Non-agency (4) 1,106
 (5) 230
 (9) 1,336
 
Asset-backed (3) 660
 (5) 561
 (8) 1,221
 
Other 

 

 (1) 403
 (1) 403
 
Total securities available for sale $(33) $7,901
 $(65) $7,515
 $(98) $15,416
 
Securities Held to Maturity             
Residential mortgage-backed - Agency 

 

 $(26) $2,960
 $(26) $2,960
 
Other $(1) $22
 (13) 105
 (14) 127
 
Total securities held to maturity $(1) $22
 $(39) $3,065
 $(40) $3,087
 


Information relating to gross realized securities gains and losses from the sales of securities is set forth in the following table.

Table 41: Gains (Losses) on Sales of Securities Available for Sale
Nine months ended September 30
In millions
Gross Gains
Gross Losses
Net Gains (Losses)
Tax Expense (Benefit)
 
2020$256
$(2)$254
$53
 
2019$57
$(21)$36
$8
 


The PNC Financial Services Group, Inc. – Form 10-Q 69  



The following table presents, by remaining contractual maturity, the amortized cost, fair value and weighted-average yield of debt securities at September 30, 2020.
Table 42: Contractual Maturity of Debt Securities
September 30, 2020
Dollars in millions
 1 Year or Less
 
After 1 Year
through 5 Years

 
After 5 Years
through 10 Years

 
After 10
Years

 Total
 
Securities Available for Sale           
U.S. Treasury and government agencies $3,891
 $9,478
 $2,979
 $925
 $17,273
 
Residential mortgage-backed           
Agency 1
 155
 2,098
 48,948
 51,202
 
Non-agency       1,376
 1,376
 
Commercial mortgage-backed           
Agency 21
 609
 663
 1,531
 2,824
 
Non-agency   83
 247
 3,521
 3,851
 
Asset-backed 26
 2,625
 1,316
 1,191
 5,158
 
Other 889
 1,497
 1,292
 982
 4,660
 
Total securities available for sale at amortized cost $4,828
 $14,447
 $8,595
 $58,474
 $86,344
 
Fair value $4,848
 $15,081
 $9,048
 $60,770
 $89,747
 
Weighted-average yield, GAAP basis (a) 1.10% 2.08% 2.05% 2.92% 2.62% 
Securities Held to Maturity           
U.S. Treasury and government agencies   $199
 $309
 $282
 $790
 
Other $14
 437
 112
 85
 648
 
Total securities held to maturity at amortized cost $14
 $636
 $421
 $367
 $1,438
 
Fair value $14
 $677
 $513
 $410
 $1,614
 
Weighted-average yield, GAAP basis (a) 2.93% 3.28% 3.93% 2.48% 3.29% 

(a) Weighted-average yields are based on amortized cost with effective yields weighted for the contractual maturity of each security.
At September 30, 2020, there were no securities of a single issuer, other than FNMA and FHLMC, that exceeded 10% of total shareholders’ equity. The FNMA and FHLMC investments had a total amortized cost of $36.9 billion and $9.8 billion and fair value of $38.3 billion and $10.1 billion, respectively.
The following table presents the fair value of securities that have been either pledged to or accepted from others to collateralize outstanding borrowings.
Table 43: Fair Value of Securities Pledged and Accepted as Collateral
In millionsSeptember 30
2020

December 31
2019

Pledged to others$23,268
$14,609
Accepted from others:  
Permitted by contract or custom to sell or repledge (a)$710
$2,349
Permitted amount repledged to others$710
$360
(a)Balances at December 31, 2019 include $2.0 billion in fair value of securities accepted from others to collateralize short-term investments in resale agreements that were not repledged.

The securities pledged to others include positions held in our portfolio of investment securities, trading securities and securities accepted as collateral from others that we are permitted by contract or custom to sell or repledge, and were used to secure public and trust deposits, repurchase agreements and for other purposes.


70    The PNC Financial Services Group, Inc. – Form 10-Q




NOTE 4 Loans and Related Allowance for Credit Losses

Loan Portfolio
Our loan portfolio consists of two portfolio segments – Commercial and Consumer. Each of these segments comprises multiple loan classes. Classes are characterized by similarities in risk attributes and the manner in which we monitor and assess credit risk.
CommercialConsumer
• Commercial and industrial
• Home equity
• Commercial real estate
• Residential real estate
• Equipment lease financing
• Automobile
• Credit card
• Education
• Other consumer
See Note 1 Accounting Policies for additional information on our loan related policies.

Credit Quality
We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk within the loan portfolio based on our defined loan classes. In doing so, we use several credit quality indicators, including trends in delinquency rates, nonperforming status, analysis of PD and LGD ratings, updated credit scores, and originated and updated LTV ratios.

The measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. With the adoption of the CECL standard, accruing loans past due as of September 30, 2020 include PCD loans, while amounts as of December 31, 2019 excluded purchased impaired loans. See Note 1 Accounting Policies for additional information related to the adoption of this standard, including the discontinuation of purchased impaired loan accounting.

The following table presents the composition and delinquency status of our loan portfolio at September 30, 2020 and December 31, 2019. Pursuant to the interagency guidance issued in April 2020 and in connection with the credit reporting rules from the CARES Act, the September 30, 2020 delinquency status of loans modified due to COVID-19 related hardships aligns with the rules set forth for banks to report delinquency status to the credit agencies. These rules require that COVID-19 related loan modifications be reported as follows:
if current at the time of modification, the loan remains current throughout the modification period,
if delinquent at the time of modification and the borrower was not made current as part of the modification, the loan maintains its reported delinquent status during the modification period, or
if delinquent at the time of modification and the borrower was made current as part of the modification or became current during the modification period, the loan is reported as current.

As a result, certain loans modified due to COVID-19 related hardships are not being reported as past due as of September 30, 2020 based on the contractual terms of the loan, even where borrowers may not be making payments on their loans during the modification period. Loan modifications due to COVID-19 related hardships that permanently reduce either the contractual interest rate or the principal balance of a loan do not qualify for TDR relief under the CARES Act or the interagency guidance.

The PNC Financial Services Group, Inc. – Form 10-Q 71  



Table 44: Analysis of Loan Portfolio
 Accruing     
Dollars in millions
Current or Less
Than 30 Days
Past Due

30-59
Days
Past Due

60-89
Days
Past Due

90 Days
Or More
Past Due

Total
Past
Due (c)

 
Nonperforming
Loans

Fair Value
Option
Nonaccrual
Loans (d)

Total Loans
(e)(f)

 
September 30, 2020 (a) (b)          
Commercial          
Commercial and industrial$136,381
$56
$37
$36
$129
  $677
 $137,187
 
Commercial real estate28,799
6
6
 12
  217
 29,028
 
Equipment lease financing6,447
7
4
 11
  21
 6,479
 
Total commercial171,627
69
47
36
152
  915
 172,694
 
Consumer          
Home equity23,774
48
22
 70
  639
$56
24,539
 
Residential real estate21,503
188
80
269
537
(c) 339
507
22,886
 
Automobile14,646
116
32
12
160
  171
 14,977
 
Credit card6,153
44
33
60
137
  13
 6,303
 
Education2,905
57
26
63
146
(c)  3,051
 
Other consumer4,785
17
11
8
36
 8
 4,829
 
Total consumer73,766
470
204
412
1,086
  1,170
563
76,585
 
Total$245,393
$539
$251
$448
$1,238
  $2,085
$563
$249,279
 
Percentage of total loans98.43%.22%.10%.18%.50% .84%.23%100.00% 
(a)Amounts in table represent loans held for investment and do not include any associated valuation allowance.
(b)The accrued interest associated with our loan portfolio at September 30, 2020 totaled $.7 billion and is included in Other assets on the Consolidated Balance Sheet.
(c)Past due loan amounts include government insured or guaranteed Residential real estate loans and Education loans totaling $.4 billion and $.1 billion, respectively, at September 30, 2020.
(d)Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population.
(e)Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.4 billion at September 30, 2020.
(f)Collateral dependent loans totaled $1.2 billion at September 30, 2020. The majority of these loans are within the Home equity and Residential real estate loan classes and are secured by consumer real estate.

 Accruing          
Dollars in millions
Current or Less
Than 30 Days
Past Due

30-59 Days
Past Due

60-89 Days
Past Due

90 Days
Or More
Past Due

Total Past
Due (h)

 
Nonperforming
Loans

Fair Value
Option
Nonaccrual
Loans (i)

Purchased
Impaired
Loans

Total
Loans (j)

 
December 31, 2019 (g)           
Commercial           
Commercial and industrial$124,695
$102
$30
$85
$217
 $425
  $125,337
 
Commercial real estate28,061
4
1
 5
 44
  28,110
 
Equipment lease financing7,069
49
5
 54
 32
  7,155
 
Total commercial159,825
155
36
85
276
 501
  160,602
 
Consumer           
Home equity23,791
58
24
 82
 669
 $543
25,085
 
Residential real estate19,640
140
69
315
524
(h) 315
$166
1,176
21,821
 
Automobile16,376
178
47
18
243
 135
  16,754
 
Credit card7,133
60
37
67
164
 11
  7,308
 
Education3,156
55
34
91
180
(h)    3,336
 
Other consumer4,898
15
11
9
35
 4
  4,937
 
Total consumer74,994
506
222
500
1,228
 1,134
166
1,719
79,241
 
Total$234,819
$661
$258
$585
$1,504
 $1,635
$166
$1,719
$239,843
 
Percentage of total loans97.90%.28%.11%.24%.63% .68%.07%.72%100.00% 
(g)Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment does not include any associated valuation allowance.
(h)Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to receive payment in full based on the original contractual terms), as we accreted interest income over the expected life of the loans. Past due loan amounts include government insured or guaranteed Residential real estate loans totaling $.4 billion and Education loans totaling $.2 billion at December 31, 2019.
(i)Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population.
(j)Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion at December 31, 2019.

72   The PNC Financial Services Group, Inc. – Form 10-Q




At September 30, 2020, we pledged $30.5 billion of commercial loans to the Federal Reserve Bank and $68.9 billion of residential real estate and other loans to the Federal Home Loan Bank as collateral for the ability to borrow, if necessary. The comparable amounts at December 31, 2019 were $16.9 billion and $68.0 billion, respectively. Amounts pledged reflect the unpaid principal balances.

Nonperforming Assets
Nonperforming assets include nonperforming loans and leases, OREO and foreclosed assets. Nonperforming loans are those loans accounted for at amortized cost whose credit quality has deteriorated to the extent that full collection of contractual principal and interest is not probable. Interest income is not recognized on these loans. Loans accounted for under the fair value option are reported as performing loans, however, when nonaccrual criteria is met interest income is not recognized on these loans. Additionally, certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest are not reported as nonperforming loans and continue to accrue interest.

With the adoption of the CECL standard, nonperforming loans as of September 30, 2020 include PCD loans. Amounts as of December 31, 2019 excluded purchased impaired loans as we were accreting interest income over the expected life of the loans. See Note 1 Accounting Policies for additional information related to the adoption of this standard and our nonperforming loan and lease policies.
The following table presents our nonperforming assets as of September 30, 2020 and December 31, 2019, respectively.
Table 45: Nonperforming Assets
Dollars in millions September 30
2020

 December 31
2019

 
Nonperforming loans     
Commercial $915
 $501
 
Consumer (a) 1,170
 1,134
 
Total nonperforming loans (b) 2,085
 1,635
 
OREO and foreclosed assets 67
 117
 
Total nonperforming assets $2,152
 $1,752
 
Nonperforming loans to total loans .84% .68% 
Nonperforming assets to total loans, OREO and foreclosed assets .86% .73% 
Nonperforming assets to total assets .47% .43% 
(a)Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
(b)Nonperforming loans for which there is no related ALLL totaled $.6 billion at September 30, 2020, and is primarily comprised of loans with a valuation that exceeds the amortized cost basis.

Nonperforming loans also include certain loans whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. In accordance with applicable accounting guidance, these loans are considered TDRs. See Note 1 Accounting Policies and the TDR section of this Note 4 for additional information on TDRs.

Total nonperforming loans in Table 45 include TDRs of $.8 billion and $.9 billion at September 30, 2020 and December 31, 2019, respectively. TDRs that are performing, including consumer credit card TDR loans, totaled $.8 billion at both September 30, 2020 and December 31, 2019 and are excluded from nonperforming loans.

Additional Credit Quality Indicators by Loan Class
Commercial and Industrial
For commercial and industrial loans, we monitor the performance of the borrower in a disciplined and regular manner based upon the level of credit risk inherent in the loan. To evaluate the level of credit risk, we assign an internal risk rating reflecting the borrower’s PD and LGD. This two-dimensional credit risk rating methodology provides granularity in the risk monitoring process. These ratings are reviewed and updated, generally at least once per year. For small balance homogeneous pools of commercial and industrial loans and leases, we apply scoring techniques to assist in determining the PD. The combination of the PD and LGD ratings assigned to commercial and industrial loans, capturing both the combination of expectations of default and loss severity in the event of default, reflects credit quality characteristics as of the reporting date and are used as inputs into our loss forecasting process.
Based upon the amount of the lending arrangement and our risk rating assessment, we follow a formal schedule of written periodic reviews. Quarterly, we conduct formal reviews of a market’s or business unit’s loan portfolio, focusing on those loans which we perceive to be of higher risk, based upon PDs and LGDs, or loans for which credit quality is weakening. If circumstances warrant, it is our practice to review any customer obligation and its level of credit risk more frequently. We attempt to proactively manage our loans by using various procedures that are customized to the risk of a given loan, including ongoing outreach, contact, and assessment of obligor financial conditions, collateral inspection and appraisal.


The PNC Financial Services Group, Inc. – Form 10-Q 73  



Commercial Real Estate
We manage credit risk associated with our commercial real estate projects and commercial mortgages similar to commercial and industrial loans by evaluating PD and LGD. Risks associated with commercial real estate projects and commercial mortgage activities tend to be correlated to the loan structure and collateral location, project progress and business environment. As a result, these attributes are also monitored and utilized in assessing credit risk.
As with the commercial and industrial loan class, a formal schedule of periodic reviews is also performed to assess market/geographic risk and business unit/industry risk. Often as a result of these overviews, more in-depth reviews and increased scrutiny are placed on areas of higher risk, such as adverse changes in risk ratings, deteriorating operating trends, and/or areas that concern management. These reviews are designed to assess risk and facilitate actions to mitigate such risks.
Equipment Lease Financing
We manage credit risk associated with our equipment lease financing loan class similar to commercial and industrial loans by analyzing PD and LGD.

Based upon the dollar amount of the lease and the level of credit risk, we follow a formal schedule of periodic reviews. Generally, this occurs quarterly, although we have established practices to review such credit risk more frequently if circumstances warrant. Our review process entails analysis of the following factors: equipment value/residual value, exposure levels, jurisdiction risk, industry risk, guarantor requirements, and regulatory compliance as applicable.
Table 46: Commercial Credit Quality Indicators (a)
 Term Loans by Origination Year   
September 30, 2020 - In millions2020
2019
2018
2017
2016
Prior
Revolving Loans
Revolving Loans Converted to Term
Total
Loans

Commercial and industrial         
Pass Rated$30,385
$14,778
$9,241
$6,474
$4,531
$7,916
$56,000
$55
$129,380
Criticized331
721
725
382
217
531
4,881
19
7,807
Total commercial and industrial30,716
15,499
9,966
6,856
4,748
8,447
60,881
74
137,187
Commercial real estate         
Pass Rated3,226
6,552
3,625
3,384
2,622
7,574
164
 27,147
Criticized194
139
53
305
340
753
97
 1,881
Total commercial real estate3,420
6,691
3,678
3,689
2,962
8,327
261

29,028
Equipment lease financing         
Pass Rated1,048
1,258
1,043
826
494
1,454
  6,123
Criticized61
95
95
46
26
33
  356
Total equipment lease financing1,109
1,353
1,138
872
520
1,487

 6,479
Total commercial$35,245
$23,543
$14,782
$11,417
$8,230
$18,261
$61,142
$74
$172,694
December 31, 2019 - In millions Pass Rated
 Criticized
 Total Loans
 
Commercial and industrial $119,761
 $5,576
 $125,337
 
Commercial real estate 27,424
 686
 28,110
 
Equipment lease financing 6,891
 264
 7,155
 
Total commercial $154,076
 $6,526
 $160,602
 
(a)Loans in our commercial portfolio are classified as Pass Rated or Criticized based on the regulatory definitions, which are driven by the PD and LGD ratings that we assign. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of September 30, 2020 and December 31, 2019.

Home Equity and Residential Real Estate
We use several credit quality indicators, including delinquency information, nonperforming loan information, updated credit scores, originated and updated LTV ratios, to monitor and manage credit risk within the home equity and residential real estate loan classes. A summary of credit quality indicators follows:
Delinquency/Delinquency Rates: We monitor trending of delinquency/delinquency rates for home equity and residential real estate loans. See Table 44 for additional information.
Nonperforming Loans: We monitor trending of nonperforming loans for home equity and residential real estate loans. See Table 44 for additional information.

74   The PNC Financial Services Group, Inc. – Form 10-Q




Credit Scores: We use a national third-party provider to update FICO credit scores for home equity and residential real estate loans at least quarterly. The updated scores are incorporated into a series of credit management reports, which are utilized to monitor the risk in the loan classes.
LTV (inclusive of combined loan-to-value (CLTV) for first and subordinate lien positions): At least annually, we update the property values of real estate collateral and calculate an updated LTV ratio. For open-end credit lines secured by real estate in regions experiencing significant declines in property values, more frequent valuations may occur. We examine LTV migration and stratify LTV into categories to monitor the risk in the loan classes.
We use a combination of original LTV and updated LTV for internal risk management and reporting purposes (e.g., line management, loss mitigation strategies). In addition to the fact that estimated property values by their nature are estimates, given certain data limitations, it is important to note that updated LTVs may be based upon management’s assumptions (i.e., if an updated LTV is not provided by the third-party service provider, HPI changes will be incorporated in arriving at management’s estimate of updated LTV).
Updated LTV is estimated using modeled property values. The related estimates and inputs are based upon an approach that uses a combination of third-party automated valuation models, broker price opinions, HPI indices, property location, internal and external balance information, origination data and management assumptions. We generally utilize origination lien balances provided by a third-party, where applicable, which do not include an amortization assumption when calculating updated LTV. Accordingly, the results of the calculations do not represent actual appraised loan level collateral or updated LTV based upon lien balances held by others, and as such, are necessarily imprecise and subject to change as we refine our methodology.

The following table presents credit quality indicators for the home equity and residential real estate loan classes.
Table 47: Home Equity and Residential Real Estate Credit Quality Indicators
 Term Loans by Origination Year   
September 30, 2020 - In millions2020
2019
2018
2017
2016
Prior
Revolving Loans
Revolving Loans Converted to Term
Total Loans
Home equity         
Current estimated LTV ratios        .
Greater than or equal to 100%$5
$41
$18
$17
$10
$100
$605
$309
$1,105
Greater than or equal to 90% to less than 100%29
95
21
15
8
69
687
226
1,150
Less than 90%2,609
2,121
621
889
750
4,225
7,941
3,128
22,284
Total home equity$2,643
$2,257
$660
$921
$768
$4,394
$9,233
$3,663
$24,539
Updated FICO scores         
Greater than 660$2,580
$2,156
$605
$867
$725
$3,955
$8,818
$2,846
$22,552
Less than or equal to 66062
101
54
53
42
429
402
732
1,875
No FICO score available1
 1
1
1
10
13
85
112
Total home equity$2,643
$2,257
$660
$921
$768
$4,394
$9,233
$3,663
$24,539
Residential real estate         
Current estimated LTV ratios         
Greater than or equal to 100% $34
$33
$49
$49
$189
  $354
Greater than or equal to 90% to less than 100%$15
69
32
54
37
114
  321
Less than 90%6,174
4,757
1,329
2,153
2,254
4,693
  21,360
Government insured or guaranteed loans5
23
23
34
49
717
  851
Total residential real estate$6,194
$4,883
$1,417
$2,290
$2,389
$5,713
  $22,886
Updated FICO scores         
Greater than 660$6,151
$4,813
$1,362
$2,215
$2,272
$4,295
  $21,108
Less than or equal to 66036
45
30
37
62
567
  777
No FICO score available2
2
2
4
6
134
  150
Government insured or guaranteed loans5
23
23
34
49
717
  851
Total residential real estate$6,194
$4,883
$1,417
$2,290
$2,389
$5,713
  $22,886


The PNC Financial Services Group, Inc. – Form 10-Q 75  



 Home equityResidential real estate
December 31, 2019 - In millions
Current estimated LTV ratios  
Greater than or equal to 100%$1,243
$333
Greater than or equal to 90% to less than 100%1,047
340
Less than 90%22,068
19,305
No LTV ratio available184
83
Government insured or guaranteed loans 584
Purchased impaired loans543
1,176
Total loans$25,085
$21,821
Updated FICO Scores  
Greater than 660$22,245
$19,341
Less than or equal to 6602,019
569
No FICO score available278
151
Government insured or guaranteed loans 584
Purchased impaired loans543
1,176
Total loans$25,085
$21,821


Automobile, Credit Card, Education and Other Consumer
We monitor a variety of credit quality information in the management of these consumer loan classes. For all loan types, we generally use a combination of internal loan parameters as well as an updated FICO score. We use FICO scores as a primary credit quality indicator for automobile and credit card loans, as well as non-government guaranteed or non-insured education loans and other secured and unsecured lines and loans. Internal credit metrics, such as delinquency status, are heavily relied upon as credit quality indicators for government guaranteed or insured education loans and consumer loans to high net worth individuals, as internal credit metrics are more relevant than FICO scores for these types of loans.

Along with the monitoring of delinquency trends and losses for each class, FICO credit score updates are obtained at least quarterly along with a variety of credit bureau attributes. Loans with high FICO scores tend to have a lower likelihood of loss. Conversely, loans with low FICO scores tend to have a higher likelihood of loss.


76   The PNC Financial Services Group, Inc. – Form 10-Q




The following table presents credit quality indicators for the automobile, credit card, education and other consumer loan classes.

Table 48: Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes
 Term Loans by Origination Year   
September 30, 2020 - In millions2020
2019
2018
2017
2016
Prior
Revolving Loans
Revolving Loans Converted to Term
Total Loans
Automobile         
FICO score greater than 719$2,184
$3,573
$1,663
$916
$496
$141
  $8,973
650 to 719630
1,642
929
403
162
53
  3,819
620 to 64990
365
213
83
31
12
  794
Less than 62075
532
474
202
78
30
  1,391
Total automobile$2,979
$6,112
$3,279
$1,604
$767
$236
  $14,977
Credit card         
FICO score greater than 719      $3,309
$13
$3,322
650 to 719      2,033
31
2,064
620 to 649      348
13
361
Less than 620      419
40
459
No FICO score available or required (a)      94
3
97
Total credit card      $6,203
$100
$6,303
Education         
FICO score greater than 719$17
$88
$117
$89
$73
$651
  $1,035
650 to 7196
10
14
9
7
102
  148
620 to 649 1
2
1
1
15
  20
Less than 620  1
1
1
16
  19
No FICO score available or required (a)11
10
7
5
1
1
  35
Total loans using FICO credit metric34
109
141
105
83
785
  1,257
Other internal credit metrics30
58
   1,706
  1,794
Total education$64
$167
$141
$105
$83
$2,491
  $3,051
Other consumer         
FICO score greater than 719$338
$487
$164
$50
$14
$69
$209
$1
$1,332
650 to 719129
273
112
25
6
19
138
1
703
620 to 64912
42
18
4
1
4
22
 103
Less than 6209
38
25
7
2
7
32
1
121
Total loans using FICO credit metric488
840
319
86
23
99
401
3
2,259
Other internal credit metrics63
41
40
28
61
77
2,246
14
2,570
Total other consumer$551
$881
$359
$114
$84
$176
$2,647
$17
$4,829
    
December 31, 2019 - In millions AutomobileCredit CardEducationOther Consumer
FICO score greater than 719 $9,232
$3,867
$1,139
$1,421
650 to 719 4,577
2,326
197
843
620 to 649 1,001
419
25
132
Less than 620 1,603
544
27
143
No FICO score available or required (a) 341
152
15
27
Total loans using FICO credit metric 16,754
7,308
1,403
2,566
Consumer loans using other internal credit metrics   1,933
2,371
Total loans $16,754
$7,308
$3,336
$4,937
Weighted-average updated FICO score (b) 726
724
773
727
(a)Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk.
(b)Weighted-average updated FICO score excludes accounts with no FICO score available or required.

Troubled Debt Restructurings (TDRs)
A TDR is a loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulty. Loans that have been restructured for COVID-19 related hardships and meet certain criteria under the CARES Act are not categorized as TDRs. See Note 1 Accounting Policies for additional information related to TDRs.


The PNC Financial Services Group, Inc. – Form 10-Q 77  



Table 49 quantifies the number of loans that were classified as TDRs as well as the change in the loans’ balance as a result of becoming a TDR during the three and nine months ended September 30, 2020 and September 30, 2019. Additionally, the table provides information about the types of TDR concessions. See Note 3 Asset Quality in our 2019 Form 10-K for additional details on these TDR concessions.
Table 49: Financial Impact and TDRs by Concession Type
   
Pre-TDR
Amortized Cost Basis (b)

 Post-TDR Amortized Cost Basis (c) 
During the three months ended September 30, 2020 (a)
Dollars in millions
Number
of Loans
  
Principal
Forgiveness

 
Rate
Reduction

 Other
 Total
 
Commercial 16
 $95
   $10
 $69
 $79
 
Consumer 2,769
 46
   26
 14
 40
 
Total TDRs 2,785
 $141
 

 $36
 $83
 $119
 
During the nine months ended September 30, 2020 (a)
Dollars in millions
             
Commercial 58
 $304
 $39
 $10
 $231
 $280
 
Consumer 9,925
 139
 


 67
 59
 126
 
Total TDRs 9,983
 $443
 $39
 $77
 $290
 $406
 

(a) Impact of partial charge-offs at TDR date are included in this table.
(b) Represents the amortized cost basis of the loans as of the quarter end prior to TDR designation.
(c) Represents the amortized cost basis of the TDRs as of the end of the quarter in which the TDR occurs.
   
Pre-TDR
Recorded
Investment (e)

 Post-TDR Recorded Investment (f) 
During the three months ended September 30, 2019 (d)
Dollars in millions
Number
of Loans
  
Principal
Forgiveness
 
Rate
Reduction

 Other
 Total
 
Commercial
21
 $97
     $72
 $72
 
Consumer 3,656
 45
   $24
 19
 43
 
Total TDRs 3,677
 $142
 

 $24
 $91
 $115
 
During the nine months ended September 30, 2019 (d)
Dollars in millions
             
Commercial 58
 $233
 

 $1
 $208
 $209
 
Consumer 11,009
 131
 

 72
 51
 123
 
Total TDRs 11,067
 $364
 

 $73
 $259
 $332
 
(d) Impact of partial charge-offs at TDR date are included in this table.
(e) Represents the recorded investment of the loans as of the quarter end prior to TDR designation, and excludes immaterial amounts of accrued interest receivable.
(f) Represents the recorded investment of the TDRs as of the end of the quarter in which the TDR occurs, and excludes immaterial amounts of accrued interest receivable.

After a loan is determined to be a TDR, we continue to track its performance under its most recent restructured terms. We consider a TDR to have subsequently defaulted when it becomes 60 days past due after the most recent date the loan was restructured. The following table provides a summary of TDRs that subsequently defaulted during the periods presented and were classified as
TDRs during the applicable 12-month period preceding September 30, 2020 and September 30, 2019.

Table 50: Subsequently Defaulted TDRs
In millions 2020
 2019
Three months ended September 30 $26
 $42
Nine months ended September 30 $46
 $68

Allowance for Credit Losses
We maintain the ACL related to loans at levels that we believe to be appropriate to absorb expected credit losses in the portfolios as of the balance sheet date. See Note 1 Accounting Policies for a discussion of the methodologies used to determine this allowance. A rollforward of the ACL related to loans follows.

78   The PNC Financial Services Group, Inc. – Form 10-Q




Table 51: Rollforward of Allowance for Credit Losses(a)
 Three months ended September 30, 2020  Nine months ended September 30, 2020
In millionsCommercial
Consumer
Total
  Commercial
Consumer
Total
Allowance for loan and lease losses        
Beginning balance$3,380
$2,548
$5,928
  $1,812
$930
$2,742
Adoption of ASU 2016-13 (b)  


  (304)767
463
Beginning balance, adjusted3,380
2,548
5,928
  1,508
1,697
3,205
Charge-offs(64)(183)(247)  (269)(596)(865)
Recoveries26
66
92
  65
197
262
Net (charge-offs)(38)(117)(155)  (204)(399)(603)
Provision for (recapture of) credit losses185
(208)(23)  2,224
925
3,149
Other1
 1
    


Ending balance$3,528
$2,223
$5,751
  $3,528
$2,223
$5,751
Allowance for unfunded lending related commitments (c)        
Beginning balance$548
$114
$662
  $316
$2
$318
Adoption of ASU 2016-13 (b)






  53
126
179
Beginning balance, adjusted548
114
662
  369
128
497
Provision for (recapture of) credit losses34
(7)27
  213
(21)192
Ending balance$582
$107
$689
  $582
$107
$689
Allowance for credit losses at September 30$4,110
$2,330
$6,440
  $4,110
$2,330
$6,440
(a)Excludes allowances for investment securities and other financial assets, which together totaled $98 million at September 30, 2020.
(b)
Represents the impact of adopting ASU 2016-13, Financial Instruments - Credit Losses on January 1, 2020 and our transition from an incurred loss methodology for our reserves to an expected credit loss methodology.
(c)See Note 9 Commitments for additional information about the underlying commitments related to this allowance.

The following presents an analysis of changes impacting the ACL related to loans for the nine months ended September 30, 2020.

Table 52: Analysis of Changes in the Allowance for Credit Losses (a)
In millions
chart-8470b7f46d6e595aa14.jpg(a) Excludes allowances for investment securities and other financial assets, which together totaled $98 million at September 30, 2020.
(b) Portfolio changes primarily represents the impact of increases/decreases in loan balances, age and mix due to new originations/purchases, as well as credit quality and net charge-off activity.
(c) Economic and qualitative factors primarily represent our evaluation and determination of an economic forecast applied to our loan portfolio, as well as updates to qualitative factor adjustments.

The $2.7 billion increase in the ACL since January 1, 2020 was driven by the following factors in the commercial and consumer portfolios:
Commercial reserves increased $2.2 billion attributable to the significantly adverse economic impact of the pandemic and its resulting effects on credit quality and loan growth.
Consumer reserves increased $.5 billion primarily reflecting the significantly adverse economic impact of the pandemic.

The PNC Financial Services Group, Inc. – Form 10-Q 79  



Allowance for Loan and Lease Losses
Prior to January 1, 2020, we maintained our ALLL at levels we believed to be appropriate to absorb estimated probable credit losses incurred in the portfolios as of the balance sheet date. We used the two main portfolio segments - Commercial and Consumer, and developed and documented the ALLL under separate methodologies for each of these portfolio segments. See Note 1 Accounting Policies in our 2019 Form 10-K for a description of the accounting policies for ALLL.

A rollforward of the ALLL and associated loan data follows:

Table 53: Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data
At or for the nine months ended September 30, 2019
Dollars in millions
Commercial
Consumer
Total
Allowance for loan and lease losses   
January 1, 2019$1,663
$966
$2,629
Charge-offs(138)(545)(683)
Recoveries59
191
250
Net (charge-offs)(79)(354)(433)
Provision for credit losses247
305
552
Net decrease in allowance for unfunded loan commitments and letters
    of credit
(20)1
(19)
Other


9
9
September 30, 2019$1,811
$927
$2,738
TDRs individually evaluated for impairment$34
$95
$129
Other loans individually evaluated for impairment47


47
Loans collectively evaluated for impairment1,730
554
2,284
Purchased impaired loans


278
278
September 30, 2019$1,811
$927
$2,738
Loan portfolio   
TDRs individually evaluated for impairment$420
$1,343
$1,763
Other loans individually evaluated for impairment265


265
Loans collectively evaluated for impairment159,503
73,298
232,801
Fair value option loans (a)

754
754
Purchased impaired loans


1,794
1,794
September 30, 2019$160,188
$77,189
$237,377
(a) Loans accounted for under the fair value option were not evaluated for impairment as these loans are accounted for at fair value. Accordingly, there was no allowance recorded on those loans.

NOTE 5 LOAN SALE AND SERVICING ACTIVITIES AND ANDVARIABLE INTERESTENTITIES

Loan Sale and Servicing Activities

As more fully described in Note 2 Loan Sale and Servicing Activities and Variable Interest Entities in our 20182019 Form 10-K, we have transferred residential and commercial mortgage loans in securitization or sales transactions in which we have continuing involvement. Our continuing involvement generally consists of servicing, repurchasing previously transferred loans under certain conditions and loss share arrangements, and, in limited circumstances, holding of mortgage-backed securities issued by the securitization special purpose entities (SPEs).

We earn servicing and other ancillary fees for our role as servicer and, depending on the contractual terms of the servicing arrangement, we can be terminated as servicer with or without cause. At the consummation date of each type of loan transfer where we retain the servicing, we recognize a servicing right at fair value. See Note 69 Commitments and Note 12 Fair Value and Note 7 Goodwill and Mortgage Servicing Rights for information on our servicing rights, including the carrying value of servicing assets.


80   The PNC Financial Services Group, Inc. – Form 10-Q




The following table provides cash flows associated with our loan sale and servicing activities:
Table 33:54: Cash Flows Associated with Loan Sale and Servicing Activities
In millionsResidential
Mortgages

 Commercial
Mortgages (a)
  Residential
Mortgages

 Commercial
Mortgages (a)
  
Cash Flows - Three months ended September 30, 2020     
Sales of loans (b)$1,799
  $839
 
Repurchases of previously transferred loans (c)$352
  $107
 
Servicing fees (d)$85
  $33
 
Servicing advances recovered/(funded), net$(15)  $(78) 
Cash flows on mortgage-backed securities held (e)$2,829
  $14
 
Cash Flows - Three months ended September 30, 2019          
Sales of loans (b)$1,296
  $1,122
 $1,296
  $1,122
 
Repurchases of previously transferred loans (c)$81
    $81
  


 
Servicing fees (d)$90
  $34
 $90
  $34
 
Servicing advances recovered/(funded), net$5
  $45
 $5
  $45
 
Cash flows on mortgage-backed securities held (e)$1,394
  $14
 $1,394
  $14
 
Cash Flows - Three months ended September 30, 2018     
Cash Flows - Nine months ended September 30, 2020     
Sales of loans (b)$1,242
  $953
 $5,328
  $2,666
 
Repurchases of previously transferred loans (c)$90
    $547
  $132
 
Servicing fees (d)$88
  $34
 $251
  $97
 
Servicing advances recovered/(funded), net$2
  $19
 $4
  $(206) 
Cash flows on mortgage-backed securities held (e)$574
  $51
 $6,374
  $65
 
Cash Flows - Nine months ended September 30, 2019          
Sales of loans (b)$2,902
  $2,212
 $2,902
  $2,212
 
Repurchases of previously transferred loans (c)$235
  $4
 $235
  $4
 
Servicing fees (d)$264
  $97
 $264
  $97
 
Servicing advances recovered/(funded), net$33
  $61
 $33
  $61
 
Cash flows on mortgage-backed securities held (e)$2,653
  $43
 $2,653
  $43
 
Cash Flows - Nine months ended September 30, 2018     
Sales of loans (b)$3,486
  $2,613
 
Repurchases of previously transferred loans (c)$286
    
Servicing fees (d)$269
  $100
 
Servicing advances recovered/(funded), net$45
  $24
 
Cash flows on mortgage-backed securities held (e)$1,445
  $100
 
(a)Represents cash flow information associated with both commercial mortgage loan transfers and servicing activities.
(b)Gains/losses recognized on sales of loans were insignificant for the periods presented.
(c)Includes both residential and commercial mortgage government insured or guaranteed loans eligible for repurchase through the exercise of our removal of account provision option, as well as residential mortgage loans repurchased due to alleged breaches of origination covenants or representations and warranties made to purchasers.
(d)Includes contractually specified servicing fees, late charges and ancillary fees.
(e)Represents cash flows on securities where we transferred to and/or service loans for a securitization SPE and we hold securities issued by that SPE. The carrying values of such securities held were $17.7$19.5 billion, $13.3$17.8 billion, and $13.0$17.7 billion in residential mortgage-backed securities and $.6$.8 billion, $.6 billion, and $.6 billion in commercial mortgage-backed securities at September 30, 2019,2020, December 31, 2018,2019 and September 30, 2018,2019, respectively.
Table 3455 presents information about the principal balances of transferred loans that we service and are not recorded on our Consolidated Balance Sheet. We would only experience a loss on these transferred loans if we were required to repurchase a loan,

48    The PNC Financial Services Group, Inc. – Form 10-Q



where the repurchase price exceeded the loan's fair value, due to a breach in representations and warranties or a loss sharing arrangement associated with our continuing involvement with these loans. The estimate of losses related to breaches in representations and warranties was insignificant at September 30, 2019.2020.

The PNC Financial Services Group, Inc. – Form 10-Q 81  



Table 34:55: Principal Balance, Delinquent Loans and Net Charge-offs Related to Serviced Loans For Others
In millionsResidential Mortgages
  Commercial Mortgages (a)
 Residential Mortgages
  Commercial Mortgages (a)
 
September 30, 2019     
September 30, 2020     
Total principal balance$50,786
  $50,723
 $45,795
  $41,379
 
Delinquent loans (b)$529
  $64
 $460
  $311
 
December 31, 2018     
December 31, 2019     
Total principal balance$54,028
  $47,969
 $49,323
  $42,414
 
Delinquent loans (b)$622
  $234
 $492
  $64
 
Three months ended September 30, 2020     
Net charge-offs (c)$4
  $4
 
Three months ended September 30, 2019          
Net charge-offs (c)$8
  $52
 $8
  $52
 
Three months ended September 30, 2018     
Nine months ended September 30, 2020     
Net charge-offs (c)$9
  $117
 $14
  $103
 
Nine months ended September 30, 2019          
Net charge-offs (c)$32
  $348
 $32
  $348
 
Nine months ended September 30, 2018     
Net charge-offs (c)$34
  $169
 
(a)Represents information at the securitization level in which we have sold loans and we are the servicer for the securitization.
(b)Serviced delinquent loans are 90 days or more past due or are in process of foreclosure.
(c)Net charge-offs for Residential mortgages represent credit losses less recoveries distributed and as reported to investors during the period. Net charge-offs for Commercial mortgages represent credit losses less recoveries distributed and as reported by the trustee for commercial mortgage-backed securitizations. Realized losses for Agency securitizations are not reflected as we do not manage the underlying real estate upon foreclosure and, as such, do not have access to loss information.

Variable Interest Entities (VIEs)

As discussed in Note 2 Loan Sale and Servicing Activities and Variable Interest Entities in our 20182019 Form 10-K, we are involved with various entities in the normal course of business that are deemed to be VIEs.

The following table provides a summary of non-consolidated VIEs with which we have significant continuing involvement but are not the primary beneficiary. We have excluded certain transactions with non-consolidated VIEs from the balances presented in Table 3556 where we have determined that our continuing involvement is not significant. We do not consider our continuing involvement to be significant when it relates to a VIE where we only invest in securities issued by the VIE and were not involved in the design of the VIE or where no transfers have occurred between us and the VIE. In addition, where we only have lending arrangements in the normal course of business with entities that could be VIEs, we have excluded these transactions with non-consolidated entities from the balances presented in Table 35.56. These loans are included as part of the asset quality disclosures that we make in Note 3 Asset Quality.4 Loans and Related Allowance for Credit Losses.
Table 35:56: Non-Consolidated VIEs
In millionsPNC Risk of Loss (a)
  Carrying Value of Assets
Owned by PNC

   Carrying Value of Liabilities
Owned by PNC

 PNC Risk of Loss (a)
  Carrying Value of Assets
Owned by PNC

   Carrying Value of Liabilities
Owned by PNC

 
September 30, 2019         
September 30, 2020         
Mortgage-backed securitizations (b)$19,084
  $19,084
(c)     $21,109
  $21,109
(c)   $1
 
Tax credit investments and other3,077
  3,048
(d)   $1,111
(e) 3,005
  2,886
(d)   $920
(e) 
Total$22,161
  $22,132
   $1,111
 $24,114
  $23,995
   $921
 
December 31, 2018         
December 31, 2019         
Mortgage-backed securitizations (b)$14,266
  $14,266
(c)     $19,287
  $19,287
(c)     
Tax credit investments and other2,949
  2,911
(d)   $806
(e) 3,131
  3,028
(d)   $1,101
(e) 
Total$17,215
  $17,177
   $806
 $22,418
  $22,315
   $1,101
 
(a)Represents loans, investments and other assets related to non-consolidated VIEs, net of collateral (if applicable). The risk of loss excludes any potential tax recapture associated with tax creditscredit investments.
(b)Amounts reflect involvement with securitization SPEs where we transferred to and/or service loans for an SPE and we hold securities issued by that SPE. Values disclosed in the PNC Risk of Loss column represent our maximum exposure to loss for those securities’ holdings.
(c)Included in Investment securities, Mortgage servicing rights and Other assets on our Consolidated Balance Sheet.
(d)Included in Investment securities, Loans, Equity investments and Other assets on our Consolidated Balance Sheet.
(e)Included in Deposits and Other liabilities on our Consolidated Balance Sheet.



The PNC Financial Services Group, Inc. – Form 10-Q49



We make certain equity investments in various tax credit limited partnerships or limited liability companies (LLCs). The purpose of these investments is to achieve a satisfactory return on capital and to assist us in achieving goals associated with the Community Reinvestment Act. DuringWithin Income taxes, during the nine months ended September 30, 2019,2020, we recognized $152$140 million of

82   The PNC Financial Services Group, Inc. – Form 10-Q




amortization, $165$144 million of tax credits and $35$32 million of other tax benefits associated with qualified investments in low income housing tax credits within Income taxes.credits. The amounts for the third quarter of 20192020 were $52$44 million, $54$46 million and $11$10 million, respectively.

NOTE 3 A6 GSSETOODWILL QUALITYAND MORTGAGE SERVICING RIGHTS

We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency rates may be a key indicator, among other considerations, of credit risk within the loan portfolios. The measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent.

Nonperforming assets include nonperforming loans and leases, other real estate owned (OREO) and foreclosed assets. Nonperforming loans are those loans accounted for at amortized cost whose credit quality has deteriorated to the extent that full collection of contractual principal and interest is not probable. Interest income is not recognized on these loans. Loans accounted for under the fair value option are reported as performing loans as these loans are accounted for at fair value. However, when nonaccrual criteria is met, interest income is not recognized on these loans. Additionally, certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest are not reported as nonperforming loans and continue to accrue interest. Purchased impaired loans are excluded from nonperforming loans as we are currently accreting interest income over the expected life of the loans.Goodwill

See Note 1 Accounting Policies in this Report and Note 7 Goodwill and Mortgage Servicing Rights in our 20182019 Form 10-K for additionalmore information regarding our goodwill.

Mortgage Servicing Rights
We recognize the right to service mortgage loans for others as an intangible asset when the servicing income we receive is more than adequate compensation. MSRs totaled $1.1 billion and $1.6 billion at September 30, 2020 and December 31, 2019, respectively, and consisted of loan servicing contracts for commercial and residential mortgages measured at fair value.

MSRs are subject to declines in value from actual or expected prepayment of the underlying loans and defaults, as well as market driven changes in interest rates. We manage this risk by economically hedging the fair value of MSRs with securities and derivative instruments which are expected to increase (or decrease) in value when the value of MSRs decreases (or increases).

See the Sensitivity Analysis section of this Note 6, as well as Note 6 Fair Value in our 2019 Form 10-K for more detail on our fair value measurement of MSRs. Refer to Note 7 Goodwill and Mortgage Servicing Rights in our 2019 Form 10-K for more information on our accounting and measurement of MSRs.

Changes in the commercial and residential MSRs follow:

Table 57: Mortgage Servicing Rights
 Commercial MSRs Residential MSRs 
In millions2020
2019
 2020
2019
 
January 1$649
$726
 $995
$1,257
 
Additions:      
From loans sold with servicing retained65
29
 34
23
 
Purchases31
76
 113
87
 
Changes in fair value due to:      
Time and payoffs (a)(87)(110) (136)(117) 
Other (b)(143)(126) (408)(362) 
September 30$515
$595
 $598
$888
 
Related unpaid principal balance at September 30$234,897
$203,808
 $119,158
$122,886
 
Servicing advances at September 30$363
$159
 $107
$123
 
(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting primarily from market-driven changes in interest rates.

Sensitivity Analysis
The fair value of commercial and residential MSRs and significant inputs to the valuation models as of September 30, 2020 are shown in Tables 58 and 59. The expected and actual rates of mortgage loan prepayments are significant factors driving the fair value. Management uses both internal proprietary models and a third-party model to estimate future commercial mortgage loan prepayments and a third-party model to estimate future residential mortgage loan prepayments. These models have been refined based on current market conditions and management judgment. Future interest rates are another important factor in the valuation of MSRs. Management utilizes market implied forward interest rates to estimate the future direction of mortgage and discount rates. The forward rates utilized are derived from the current yield curve for U.S. dollar interest rate swaps and are consistent with pricing of capital markets instruments. Changes in the shape and slope of the forward curve in future periods may result in volatility in the fair value estimate.

A sensitivity analysis of the hypothetical effect on the fair value of MSRs to adverse changes in key assumptions is presented in Tables 58 and 59. These sensitivities do not include the impact of the related policies.hedging activities. Changes in fair value generally cannot be extrapolated because the relationship of the change in the assumption to the change in fair value may not be linear. Also, the effect of a variation in a particular assumption on the fair value of the MSRs is calculated independently without changing any other assumption. In reality, changes in one factor may result in changes in another (e.g., changes in mortgage interest rates, which drive changes in

50The PNC Financial Services Group, Inc. – Form 10-Q 83  



prepayment rate estimates, could result in changes in the interest rate spread), which could either magnify or counteract the sensitivities.

The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions.

Table 58: Commercial Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsSeptember 30
2020

 December 31
2019

 
Fair value$515
 $649
 
Weighted-average life (years)4.3
 4.1
 
Weighted-average constant prepayment rate4.70% 4.56% 
Decline in fair value from 10% adverse change$9
 $9
 
Decline in fair value from 20% adverse change$17
 $17
 
Effective discount rate7.37% 7.91% 
Decline in fair value from 10% adverse change$14
 $17
 
Decline in fair value from 20% adverse change$27
 $34
 


Table 59: Residential Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsSeptember 30
2020

 December 31
2019

 
Fair value$598
 $995
 
Weighted-average life (years)3.2
 5.2
 
Weighted-average constant prepayment rate24.82% 13.51% 
Decline in fair value from 10% adverse change$40
 $46
 
Decline in fair value from 20% adverse change$78
 $89
 
Weighted-average option adjusted spread927
bps769
bps
Decline in fair value from 10% adverse change$16
 $27
 
Decline in fair value from 20% adverse change$30
 $52
 


Fees from mortgage loan servicing, which includes contractually specified servicing fees, late fees and ancillary fees were $.2 billion for the three months ended September 30, 2020 and 2019 and $.4 billion for the nine months ended September 30, 2020 and 2019. We also generate servicing fees from fee-based activities provided to others for which we do not have an associated servicing asset. Fees from commercial and residential MSRs are reported within Noninterest income on our Consolidated Income Statement in Corporate services and Residential mortgage, respectively.

NOTE7LEASES
PNC's lessor arrangements primarily consist of operating, sales-type and direct financing leases for equipment. Lease agreements may include options to renew and for the lessee to purchase the leased equipment at the end of the lease term. Lease income from sales-type and direct financing leases is included in Loan interest income and operating lease income is included in Corporate services on our Consolidated Income Statement. For more information on lease accounting see Note 1 Accounting Policies and Note 24 Leases in our 2019 Form 10-K.

Table 60: Lessor Income
 Three months ended
September 30
Nine months ended
September 30
 
In millions2020
2019
2020
2019
 
Product     
 Sales-type leases and direct financing leases$66
$72
$207
$223
 
 Operating leases22
29
74
90
 
Lessor Income$88
$101
$281
$313
 


84   The PNC Financial Services Group, Inc. – Form 10-Q




NOTE 8 BORROWED FUNDS
The following tables presenttable shows the delinquency statuscarrying value of our loans and our nonperforming assetstotal borrowed funds of $42.1 billion at September 30, 20192020 (including adjustments related to accounting hedges and unamortized original issuance discounts) by remaining contractual maturity:
Table 61: Borrowed Funds
In billions 
Less than 1 year$11.8
 
1 to 2 years$5.9
 
2 to 3 years$6.9
 
3 to 4 years$2.0
 
4 to 5 years$3.2
 
Over 5 years$12.3
 


The following table presents the contractual rates and maturity dates of our FHLB borrowings, senior debt and subordinated debt as of September 30, 2020, and the carrying values as of September 30, 2020 and December 31, 2018, respectively.2019.

Table 36: Analysis of Loan Portfolio (a)62: FHLB Borrowings, Senior Debt and Subordinated Debt
 Accruing          
Dollars in millions
Current or Less
Than 30 Days
Past Due

30-59 Days
Past Due

60-89 Days
Past Due

90 Days
Or More
Past Due

Total Past
Due (b)

 
Nonperforming
Loans

Fair Value
Option
Nonaccrual
Loans (c)

Purchased
Impaired
Loans

Total
Loans (d)

 
September 30, 2019           
Commercial Lending           
Commercial$123,328
$82
$49
$64
$195
 $491
  $124,014
 
Commercial real estate28,803
3
3
 6
 75
  28,884
 
Equipment lease financing7,270
6
4
 10
 10
  7,290
 
Total commercial lending159,401
91
56
64
211
 576
 

160,188
 
Consumer Lending
          
Home equity23,631
53
24

77
 685
 $578
24,971
 
Residential real estate18,867
129
77
302
508
(b)325
$166
1,216
21,082
 
Automobile15,684
145
36
11
192
 128
  16,004
 
Credit card6,660
56
33
57
146
 9
  6,815
 
Education3,280
56
35
90
181
(b)    3,461
 
Other consumer4,818
17
8
8
33
 5
  4,856
 
Total consumer lending72,940
456
213
468
1,137
 1,152
166
1,794
77,189
 
Total$232,341
$547
$269
$532
$1,348
 $1,728
$166
$1,794
$237,377
 
Percentage of total loans97.88%.23%.11%.22%.56% .73%.07%.76%100.00% 
December 31, 2018           
Commercial Lending           
Commercial$116,300
$82
$54
$52
$188
 $346
  $116,834
 
Commercial real estate28,056
6
3
 9
 75
  28,140
 
Equipment lease financing7,229
56
12
 68
 11
  7,308
 
Total commercial lending151,585
144
69
52
265
 432
  152,282
 
Consumer Lending           
Home equity24,556
66
25


91
 797
 $679
26,123
 
Residential real estate16,216
135
73
363
571
(b) 350
$182
1,338
18,657
 
Automobile14,165
113
29
12
154
 100
  14,419
 
Credit card6,222
46
29
53
128
 7
  6,357
 
Education3,571
69
41
141
251
(b) 

  3,822
 
Other consumer4,552
12
5
8
25
 8
  4,585
 
Total consumer lending69,282
441
202
577
1,220
 1,262
182
2,017
73,963
 
Total$220,867
$585
$271
$629
$1,485
 $1,694
$182
$2,017
$226,245
 
Percentage of total loans97.62%.26%.12%.28%.66% .75%.08%.89%100.00% 
 Stated Rate Maturity Carrying Value 
Dollars in millions2020 2020 2020 2019 
Parent Company        
Senior debt2.20%-3.50%
 2021-2030 $9,674
 $8,843
 
Subordinated debt3.90% 2024 811
 777
 
Junior subordinated debt0.82% 2028 205
 205
 
Subtotal    10,690
 9,825
 
Bank        
FHLB (a)0.34%-0.57%
 2020-2021 5,500
 16,341
 
Senior debt0.00%-3.50%
 2020-2043 17,165
 20,167
 
Subordinated debt2.70%-4.20%
 2022-2029 5,449
 5,152
 
Subtotal    28,114
 41,660
 
Total    $38,804
 $51,485
 
(a)Amounts in table represent recordedFHLB borrowings are generally collateralized by residential mortgage loans, other mortgage-related loans and investment and exclude loans held for sale. Recorded investment does not include any associated valuation allowance.
(b)Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to receive payment in full based on the original contractual terms), as we are currently accreting interest income over the expected life of the loans. Past due loan amounts include government insured or guaranteed Residential real estate mortgages totaling $.4 billion and $.5 billion at September 30, 2019 and December 31, 2018, respectively, and Education loans totaling $.2 billion at both September 30, 2019 and December 31, 2018.
(c)Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population.
(d)Net of unearned income, net deferred loan fees, unamortized discounts and premiums, and purchase discounts and premiums totaling $1.2 billion at both September 30, 2019 December 31, 2018.securities.

AtIn Table 62, the carrying values for Parent Company senior and subordinated debt include basis adjustments of $763 million and $63 million, respectively, whereas Bank senior and subordinated debt include basis adjustments of $555 million and $469 million, respectively, related to fair value accounting hedges as of September 30, 2020.
Certain borrowings are reported at fair value. Refer to Note 12 Fair Value for more information on those borrowings.
For further information regarding junior subordinated debentures refer to Note 10 Borrowed Funds in our 2019 we pledged $16.2 billion of commercial loans to the Federal Reserve Bank and $66.7 billion of residential real estate and other loans to the Federal Home Loan Bank as collateral for the ability to borrow, if necessary. The comparable amounts at December 31, 2018 were $17.3 billion and $63.2 billion, respectively. Amounts pledged reflect the unpaid principal balances.Form 10-K.


The PNC Financial Services Group, Inc. – Form 10-Q51



Table 37: Nonperforming Assets
Dollars in millions September 30
2019

 December 31
2018

 
Nonperforming loans     
Total commercial lending $576
 $432
 
Total consumer lending (a) 1,152
 1,262
 
Total nonperforming loans 1,728
 1,694
 
OREO and foreclosed assets 119
 114
 
Total nonperforming assets $1,847
 $1,808
 
Nonperforming loans to total loans .73% .75% 
Nonperforming assets to total loans, OREO and foreclosed assets .78% .80% 
Nonperforming assets to total assets .45% .47% 
(a)Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.

Nonperforming loans also include certain loans whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. In accordance with applicable accounting guidance, these loans are considered troubled debt restructurings (TDRs). See Note 1 Accounting Policies in our 2018 Form 10-K and the TDR section of this Note 3 for additional information on TDRs.

Total nonperforming loans in Table 37 include TDRs of $.9 billion at both September 30, 2019 and December 31, 2018. TDRs that are performing, including consumer credit card TDR loans, totaled $.9 billion and $1.0 billion at September 30, 2019 and December 31, 2018, respectively, and are excluded from nonperforming loans.

Additional Asset Quality Indicators

We have 2 portfolio segments – Commercial Lending and Consumer Lending. Each of these segments comprises multiple loan classes. Classes are characterized by similarities in initial measurement, risk attributes and the manner in which we monitor and assess credit risk. The Commercial Lending segment is composed of the commercial, commercial real estate and equipment lease financing loan classes. The Consumer Lending segment is composed of the home equity, residential real estate, automobile, credit card, education and other consumer loan classes.

Commercial Lending Loan Classes

The following table presents asset quality indicators for the Commercial Lending loan classes. See Note 3 Asset Quality in our 2018 Form 10-K for additional information related to our Commercial Lending loan classes, including discussion around the asset quality indicators that we use to monitor and manage the credit risk associated with each loan class.
Table 38: Commercial Lending Asset Quality Indicators (a)
In millions Pass Rated
 Criticized
 Total Loans
 
September 30, 2019       
Commercial $118,316
 $5,698
 $124,014
 
Commercial real estate 28,050
 834
 28,884
 
Equipment lease financing 7,065
 225
 7,290
 
Total commercial lending $153,431
 $6,757
 $160,188
 
December 31, 2018       
Commercial $111,276
 $5,558
 $116,834
 
Commercial real estate 27,682
 458
 28,140
 
Equipment lease financing 7,180
 128
 7,308
 
Total commercial lending $146,138
 $6,144
 $152,282
 
(a)Loans are classified as Pass Rated and Criticized based on the Regulatory classification definitions. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of September 30, 2019 and December 31, 2018. We use probability of default and loss given default to rate loans in the commercial lending portfolio.

Consumer Lending Loan Classes

See Note 3 Asset Quality in our 2018 Form 10-K for additional information related to our Consumer Lending loan classes, including discussion around the asset quality indicators that we use to monitor and manage the credit risk associated with each loan class.





52    The PNC Financial Services Group, Inc. – Form 10-Q



Home Equity and Residential Real Estate Loan Classes
The following table presents asset quality indicators for the home equity and residential real estate loan classes.

Table 39: Asset Quality Indicators for Home Equity and Residential Real Estate Loans
 September 30, 2019December 31, 2018
 Home equity
Residential real estate
Home equity
Residential real estate
In millions
Current estimated LTV ratios    
Greater than or equal to 125%$382
$123
$461
$116
Greater than or equal to 100% to less than 125%911
228
1,020
255
Greater than or equal to 90% to less than 100%1,096
340
1,174
335
Less than 90%21,821
18,384
22,644
15,922
No LTV ratio available183
218
145
6
Government insured or guaranteed loans 573
 685
Purchased impaired loans578
1,216
679
1,338
Total loans$24,971
$21,082
$26,123
$18,657
Updated FICO Scores    
Greater than 660$22,066
$18,455
$22,996
$15,956
Less than or equal to 6602,045
547
2,210
585
No FICO score available282
291
238
93
Government insured or guaranteed loans 573
 685
Purchased impaired loans578
1,216
679
1,338
Total loans$24,971
$21,082
$26,123
$18,657

Automobile, Credit Card, Education and Other Consumer Loan Classes

The following table presents asset quality indicators for the automobile, credit card, education and other consumer loan classes.

Table 40: Asset Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loans
    
Dollars in millions AutomobileCredit CardEducationOther Consumer
September 30, 2019     
FICO score greater than 719 $8,444
$3,989
$1,184
$1,452
650 to 719 4,845
1,955
185
755
620 to 649 1,152
325
22
122
Less than 620 1,240
376
22
107
No FICO score available or required (a) 323
170
42
27
Total loans using FICO credit metric 16,004
6,815
1,455
2,463
Consumer loans using other internal credit metrics   2,006
2,393
Total loans $16,004
$6,815
$3,461
$4,856
Weighted-average updated FICO score (b) 724
731
775
731
December 31, 2018     
FICO score greater than 719 $7,740
$3,809
$1,240
$1,280
650 to 719 4,365
1,759
194
641
620 to 649 1,007
280
26
106
Less than 620 1,027
332
24
105
No FICO score available or required (a) 280
177
57
25
Total loans using FICO credit metric 14,419
6,357
1,541
2,157
Consumer loans using other internal credit metrics   2,281
2,428
Total loans $14,419
$6,357
$3,822
$4,585
Weighted-average updated FICO score (b) 726
733
774
732
(a)Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk.
(b)Weighted-average updated FICO score excludes accounts with no FICO score available or required.



The PNC Financial Services Group, Inc. – Form 10-Q53



Troubled Debt Restructurings (TDRs)
Table 41 quantifies the number of loans that were classified as TDRs, as well as the change in the loans’ recorded investment as a result of becoming a TDR during the three and nine months ended September 30, 2019 and September 30, 2018. Additionally, the table provides information about the types of TDR concessions. See Note 3 Asset Quality in our 2018 Form 10-K for additional discussion of TDRs.
Table 41: Financial Impact and TDRs by Concession Type (a)
   
Pre-TDR
Recorded
Investment (b)

 Post-TDR Recorded Investment (c) 
During the three months ended September 30, 2019
Dollars in millions
Number
of Loans
  
Principal
Forgiveness

 
Rate
Reduction

 Other
 Total
 
Total commercial lending 21
 $97
     $72
 $72
 
Total consumer lending 3,656
 45
   $24
 19
 43
 
Total TDRs 3,677
 $142
 

 $24
 $91
 $115
 
During the three months ended September 30, 2018
Dollars in millions
             
Total commercial lending 18
 $115
 $2
 $24
 $81
 $107
 
Total consumer lending 3,147
 45
 


 19
 23
 42
 
Total TDRs 3,165
 $160
 $2
 $43
 $104
 $149
 

   
Pre-TDR
Recorded
Investment (b)

 Post-TDR Recorded Investment (c) 
During the nine months ended September 30, 2019
Dollars in millions
Number
of Loans
  
Principal
Forgiveness

 
Rate
Reduction

 Other
 Total
 
Total commercial lending
58
 $233
   $1
 $208
 $209
 
Total consumer lending 11,009
 131
   72
 51
 123
 
Total TDRs 11,067
 $364
 

 $73
 $259
 $332
 
During the nine months ended September 30, 2018
Dollars in millions
             
Total commercial lending 65
 $145
 $2
 $26
 $105
 $133
 
Total consumer lending 9,015
 129
 1
 66
 52
 119
 
Total TDRs 9,080
 $274
 $3
 $92
 $157
 $252
 
(a) Impact of partial charge-offs at TDR date are included in this table.
(b) Represents the recorded investment of the loans as of the quarter end prior to TDR designation, and excludes immaterial amounts of accrued interest receivable.
(c) Represents the recorded investment of the TDRs as of the end of the quarter in which the TDR occurs, and excludes immaterial amounts of accrued interest receivable.

After a loan is determined to be a TDR, we continue to track its performance under its most recent restructured terms. We consider a TDR to have subsequently defaulted when it becomes 60 days past due after the most recent date the loan was restructured. The recorded investment of loans that were both (i) classified as TDRs or were subsequently modified during each 12-month period preceding January 1, 2019 and January 1, 2018, respectively, and (ii) subsequently defaulted during three and nine months ended September 30, 2019 totaled $42 million and $68 million, respectively. The comparable amounts for the three and nine months ended September 30, 2018 totaled $19 million and $44 million, respectively.

Impaired Loans

Impaired loans include commercial and consumer nonperforming loans and TDRs, regardless of nonperforming status. TDRs that were previously recorded at amortized cost and are now classified and accounted for as held for sale are also included. Excluded from impaired loans are nonperforming leases, loans accounted for as held for sale other than the TDRs described in the preceding sentence, loans accounted for under the fair value option, smaller balance homogeneous type loans and purchased impaired loans. We did not recognize any interest income on impaired loans that have not returned to performing status, while they were impaired during the nine months ended September 30, 2019 and September 30, 2018. Table 42 provides further detail on impaired loans individually evaluated for impairment and the associated ALLL. Certain commercial and consumer impaired loans do not have a related ALLL as the valuation of these impaired loans exceeded the recorded investment.

54    The PNC Financial Services Group, Inc. – Form 10-Q



Table 42: Impaired Loans
In millions 
Unpaid
Principal Balance

 
Recorded
Investment

 
Associated
Allowance

 
Average Recorded
Investment (a)

 
September 30, 2019         
Impaired loans with an associated allowance         
Total commercial lending $491
 $375
 $81
 $367
 
Total consumer lending 734
 697
 95
 775
 
Total impaired loans with an associated allowance 1,225
 1,072
 176
 1,142
 
Impaired loans without an associated allowance         
Total commercial lending 360
 310
   297
 
Total consumer lending 1,045
 646
   620
 
Total impaired loans without an associated allowance 1,405
 956
 

 917
 
Total impaired loans $2,630
 $2,028
 $176
 $2,059
 
December 31, 2018         
Impaired loans with an associated allowance         
Total commercial lending $440
 $315
 $73
 $349
 
Total consumer lending 863
 817
 136
 904
 
Total impaired loans with an associated allowance 1,303
 1,132
 209
 1,253
 
Impaired loans without an associated allowance         
Total commercial lending 413
 326
   294
 
Total consumer lending 1,042
 625
   645
 
Total impaired loans without an associated allowance 1,455
 951
   939
 
Total impaired loans $2,758
 $2,083
 $209
 $2,192
 
(a)Average recorded investment is for the nine months ended September 30, 2019 and the year ended December 31, 2018, respectively.
NOTE 4 ALLOWANCEFOR LOANAND LEASE LOSSES
We maintain the ALLL at levels that we believe to be appropriate to absorb estimated probable credit losses incurred in the portfolios as of the balance sheet date. We have 2 portfolio segments – Commercial Lending and Consumer Lending, and develop and document the ALLL under separate methodologies for each of these portfolio segments. See Note 1 Accounting Policies in our 2018 Form 10-K for a description of the accounting policies for the ALLL. A rollforward of the ALLL and associated loan data follows:
Table 43: Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data
  2019 2018 
At or for the nine months ended September 30
Dollars in millions
 
Commercial
Lending

 
Consumer
Lending

 Total
 
Commercial
Lending

 
Consumer
Lending

 Total
 
Allowance for Loan and Lease Losses             
January 1 $1,663
 $966
 $2,629
 $1,582
 $1,029
 $2,611
 
Charge-offs (138) (545) (683) (92) (472) (564) 
Recoveries 59
 191
 250
 74
 177
 251
 
Net (charge-offs) (79) (354) (433) (18) (295) (313) 
Provision for credit losses 247
 305
 552
 48
 212
 260
 
Net (increase) / decrease in allowance for unfunded loan
  commitments and letters of credit
 (20) 1
 (19) 7
 2
 9
 
Other   9
 9
 (1) 18
 17
 
September 30 $1,811

$927

$2,738
 $1,618
 $966
 $2,584
 
TDRs individually evaluated for impairment $34
 $95
 $129
 $28
 $145
 $173
 
Other loans individually evaluated for impairment 47
   47
 37
   37
 
Loans collectively evaluated for impairment 1,730
 554
 2,284
 1,553
 547
 2,100
 
Purchased impaired loans   278
 278
   274
 274
 
September 30 $1,811
 $927
 $2,738
 $1,618
 $966
 $2,584
 
Loan Portfolio             
TDRs individually evaluated for impairment $420
 $1,343
 $1,763
 $389
 $1,497
 $1,886
 
Other loans individually evaluated for impairment 265
   265
 206
   206
 
Loans collectively evaluated for impairment 159,503
 73,298
 232,801
 148,853
 69,253
 218,106
 
Fair value option loans (a)   754
 754
   753
 753
 
Purchased impaired loans   1,794
 1,794
   2,102
 2,102
 
September 30 $160,188
 $77,189
 $237,377
 $149,448
 $73,605
 $223,053
 
Portfolio segment ALLL as a percentage of total ALLL 66% 34% 100% 63% 37% 100% 
Ratio of ALLL to total loans 1.13% 1.20% 1.15% 1.08% 1.31% 1.16% 
(a)Loans accounted for under the fair value option are not evaluated for impairment as these loans are accounted for at fair value. Accordingly, there is 0 allowance recorded on these loans.


The PNC Financial Services Group, Inc. – Form 10-Q5585  



NOTE 5 I9 CNVESTMENTOMMITMENTS SECURITIES
In the normal course of business, we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. The following table presents our outstanding commitments to extend credit along with significant other commitments as of September 30, 2020 and December 31, 2019, respectively.
Table 44: Investment Securities Summary63: Commitments to Extend Credit and Other Commitments
  September 30, 2019  December 31, 2018
In millions 
Amortized
Cost

 Unrealized 
Fair
Value

  
Amortized
Cost

 Unrealized 
Fair
Value

Gains
 Losses
   Gains
 Losses
 
Securities Available for Sale                 
U.S. Treasury and government agencies $17,597
 $420
 $(12) $18,005
  $18,104
 $133
 $(137) $18,100
Residential mortgage-backed                 
Agency 34,130
 506
 (56) 34,580
  29,413
 104
 (524) 28,993
Non-agency 1,626
 308
 (3) 1,931
  1,924
 300
 (13) 2,211
Commercial mortgage-backed                 
Agency 2,909
 54
 (24) 2,939
  2,630
 13
 (66) 2,577
Non-agency 3,209
 41
 (4) 3,246
  2,689
 5
 (37) 2,657
Asset-backed 5,256
 89
 (6) 5,339
  4,933
 59
 (20) 4,972
Other 2,892
 126
 (1) 3,017
  3,821
 96
 (38) 3,879
Total securities available for sale $67,619
 $1,544
 $(106) $69,057
  $63,514
 $710
 $(835) $63,389
Securities Held to Maturity                 
U.S. Treasury and government agencies $772
 $75
   $847
  $758
 $28
 $(23) $763
Residential mortgage-backed                 
Agency 15,527
 257
 $(34) 15,750
  15,740
 32
 (358) 15,414
Non-agency 140
 7
   147
  152
 2
   154
Commercial mortgage-backed                 
Agency 89
 3
   92
  143
 1
 (1) 143
Non-agency 449
 6
   455
  488
 1
 (1) 488
Asset-backed 54
 1
   55
  182
 1
   183
Other 1,795
 85
 (16) 1,864
  1,849
 53
 (28) 1,874
Total securities held to maturity $18,826
 $434
 $(50) $19,210
  $19,312
 $118
 $(411) $19,019
In millionsSeptember 30
2020

 December 31
2019

 
Commitments to extend credit    
Total commercial lending$145,312
 $131,762
 
Home equity lines of credit16,793
 16,803
 
Credit card31,841
 30,862
 
Other6,905
 6,162
 
Total commitments to extend credit200,851
 185,589
 
Net outstanding standby letters of credit (a)9,080
 9,843
 
Reinsurance agreements (b)85
 1,393
 
Standby bond purchase agreements (c)1,434
 1,295
 
Other commitments (d)1,475
 1,498
 
Total commitments to extend credit and other commitments$212,925
 $199,618
 
(a)Net outstanding standby letters of credit include $3.9 billion and $4.1 billion at September 30, 2020 and December 31, 2019, respectively, which support remarketing programs.
(b)Represents aggregate maximum exposure up to the specified limits of the reinsurance contracts provided by our wholly-owned captive insurance subsidiary. These amounts reflect estimates based on availability of financial information from insurance carriers. As of September 30, 2020, the aggregate maximum exposure amount was zero for accidental death and dismemberment contracts, and $.1 billion for credit life, accident and health contracts. Comparable amounts at December 31, 2019 were $1.3 billion and $.1 billion, respectively.
(c)We enter into standby bond purchase agreements to support municipal bond obligations.
(d)Includes $.6 billion related to investments in qualified affordable housing projects for both September 30, 2020 and December 31, 2019.

Commitments to Extend Credit

The fair valueCommitments to extend credit, or net unfunded loan commitments, represent arrangements to lend funds or provide liquidity subject to specified contractual conditions. These commitments generally have fixed expiration dates, may require payment of investment securities is impacted by interest rates, credit spreads, market volatilitya fee, and liquidity conditions. Net unrealized gains and lossesgenerally contain termination clauses in the securities availableevent the customer’s credit quality deteriorates.

Net Outstanding Standby Letters of Credit

We issue standby letters of credit and share in the risk of standby letters of credit issued by other financial institutions, in each case to support obligations of our customers to third parties, such as insurance requirements and the facilitation of transactions involving capital markets product execution. Approximately 96% of our net outstanding standby letters of credit were rated as Pass as of September 30, 2020, with the remainder rated as Criticized. An internal credit rating of Pass indicates the expected risk of loss is currently low, while a rating of Criticized indicates a higher degree of risk.

If the customer fails to meet its financial or performance obligation to the third party under the terms of the contract or there is a need to support a remarketing program, then upon a draw by a beneficiary, subject to the terms of the letter of credit, we would be obligated to make payment to them. The standby letters of credit outstanding on September 30, 2020 had terms ranging from less than one year to six years.

As of September 30, 2020, assets of $1.1 billion secured certain specifically identified standby letters of credit. In addition, a portion of the remaining standby letters of credit issued on behalf of specific customers is also secured by collateral or guarantees that secure the customers’ other obligations to us. The carrying amount of the liability for sale portfolio are includedour obligations related to standby letters of credit and participations in Shareholders’ equity as accumulated other comprehensive income (AOCI), unless credit-related. Securities held to maturity are carried at amortized cost. Investment securitiesstandby letters of credit was $.2 billion at September 30, 20192020 and is included $280 million of net unsettled purchases which represent non-cash investing activity, and accordingly, are not reflectedin Other liabilities on theour Consolidated Statement of Cash Flows.

At September 30, 2019, AOCI included pretax gains of $28 million from derivatives that hedged the purchase of investment securities classified as held to maturity. The gains will be accreted into interest income as an adjustment of yield on the securities.

Table 45 presents gross unrealized losses and fair value of debt securities at September 30, 2019 and December 31, 2018. The securities are segregated between investments that have been in a continuous unrealized loss position for less than twelve months and twelve months or more based on the point in time that the fair value declined below the amortized cost basis. The table includes debt securities where a portion of other than temporary impairment (OTTI) has been recognized in AOCI.Balance Sheet.


5686   The PNC Financial Services Group, Inc. – Form 10-Q




Table 45: Gross Unrealized Loss and Fair Value of Securities
  Unrealized loss position less than 12 months Unrealized loss position 12 months or more Total 
In millions 
Unrealized
Loss

 
Fair
Value

 
Unrealized
Loss

 
Fair
Value

 
Unrealized
Loss

 
Fair
Value

 
September 30, 2019             
Securities Available for Sale             
U.S. Treasury and government agencies $(11) $2,300
 $(1) $248
 $(12) $2,548
 
Residential mortgage-backed             
Agency (5) 1,329
 (51) 5,471
 (56) 6,800
 
Non-agency     (3) 242
 (3) 242
 
Commercial mortgage-backed             
Agency     (24) 1,121
 (24) 1,121
 
Non-agency (1) 413
 (3) 217
 (4) 630
 
Asset-backed (2) 464
 (4) 794
 (6) 1,258
 
Other     (1) 503
 (1) 503
 
Total securities available for sale $(19) $4,506
 $(87) $8,596
 $(106) $13,102
 
Securities Held to Maturity             
Residential mortgage-backed - Agency     $(34) $3,709
 $(34) $3,709
 
Other $(1) $27
 (15) 119
 (16) 146
 
Total securities held to maturity $(1) $27
 $(49) $3,828
 $(50) $3,855
 
December 31, 2018             
Securities Available for Sale             
U.S. Treasury and government agencies $(21) $4,125
 $(116) $5,423
 $(137) $9,548
 
Residential mortgage-backed             
Agency (57) 4,823
 (467) 13,830
 (524) 18,653
 
Non-agency (1) 74
 (12) 310
 (13) 384
 
Commercial mortgage-backed             
Agency (1) 65
 (65) 1,516
 (66) 1,581
 
Non-agency (23) 1,809
 (14) 498
 (37) 2,307
 
Asset-backed (11) 2,149
 (9) 1,032
 (20) 3,181
 
Other (12) 868
 (26) 1,293
 (38) 2,161
 
Total securities available for sale $(126) $13,913
 $(709) $23,902
 $(835) $37,815
 
Securities Held to Maturity             
U.S. Treasury and government agencies     $(23) $446
 $(23) $446
 
Residential mortgage-backed - Agency $(58) $4,191
 (300) 7,921
 (358) 12,112
 
Commercial mortgage-backed             
Agency (1) 88
     (1) 88
 
Non-agency (1) 152
     (1) 152
 
Other (2) 75
 (26) 123
 (28) 198
 
Total securities held to maturity $(62) $4,506
 $(349) $8,490
 $(411) $12,996
 

N
OTE 10 TOTAL EQUITY AND OTHER COMPREHENSIVE INCOME

Evaluating Investment SecuritiesActivity in total equity for OTTI

For the securities in Table 45, as ofnine months ended September 30, 2020 and 2019 we do not intend to sell and believe we will not be required to sell the securities prior to recovery of the amortized cost basis.

On at least a quarterly basis, we review all debt securities that are in an unrealized loss position for OTTI,is as discussed in Note 1 Accounting Policies of our 2018 Form 10-K. For those securities on our Consolidated Balance Sheet at September 30, 2019, where during our quarterly security-level impairment assessments we determined losses represented OTTI, we have recorded cumulative credit losses of $1.1 billion in earnings and accordingly have reduced the amortized cost of our securities.

The majority of these cumulative impairment charges related to non-agency residential mortgage-backed and asset-backed securities rated BB or lower. During the first nine months of 2019 and 2018, the OTTI credit losses recognized in noninterest income and the OTTI noncredit losses recognized in AOCI on securities were not significant.

follows.
Information relating to gross realized securities gains and losses from the salesTable 64: Rollforward of securities is set forth in the following table.Total Equity
   Shareholders’ Equity      
In millions
Shares
Outstanding
Common
Stock

 
Common
Stock

Capital
Surplus -
Preferred
Stock

Capital
Surplus -
Common
Stock and
Other

Retained
Earnings

Accumulated
Other
Comprehensive
Income (Loss)

Treasury
Stock

 
Non-
controlling
Interests

Total Equity
 
Three months ended            
Balance at June 30, 2019 (a)447
 $2,711
$3,991
$12,257
$40,616
$631
$(10,866) $41
$49,381
 
Net income     1,379
   13
1,392
 
Other comprehensive income (loss), net of tax      206
   206
 
Cash dividends declared - Common     (518)    (518) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    

 
Common stock activity    

     

 
Treasury stock activity(8)   (5)  (972)  (977) 
Other   
53
    (19)34
 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
Balance at June 30, 2020 (a)425
 $2,712
$3,995
$12,289
$44,986
$3,069
$(14,128) $25
$52,948
 
Net income     1,519
   13
1,532
 
Other comprehensive income, net of tax      (72)   (72) 
Cash dividends declared - Common     (494)    (494) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    
 
Common stock activity    

     

 
Treasury stock activity(1)   1
  (88)  (87) 
Preferred stock redemption - Series Q (b)   (480)      (480) 
Other    30
    (4)26
 
Balance at September 30, 2020 (a)424
 $2,712
$3,516
$12,320
$45,947
$2,997
$(14,216) $34
$53,310
 
Nine months ended            
Balance at December 31, 2018 (a)457
 $2,711
$3,986
$12,291
$38,919
$(725)$(9,454) $42
$47,770
 
Cumulative effect of ASU 2016-02 adoption (c)     62

   62
 
Balance at January 1, 2019 (a)457
 $2,711
$3,986
$12,291
$38,981
$(725)$(9,454) $42
$47,832
 
Net income     4,002
   35
4,037
 
Other comprehensive income (loss), net of tax      1,562
   1,562
 
Cash dividends declared - Common     (1,386)    (1,386) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    10
     10
 
Treasury stock activity(18)   4
  (2,384)  (2,380) 
Other   3


    (42)(39) 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
Balance at December 31, 2019 (a)433
 $2,712
$3,993
$12,376
$42,215
$799
$(12,781) $29
$49,343
 
Cumulative effect of ASU 2016-13 adoption (d)     (671)    (671) 
Balance at January 1, 2020 (a)433
 $2,712
$3,993
$12,376
$41,544
$799
$(12,781) $29
$48,672
 
Net income     6,075
   27
6,102
 
Other comprehensive income, net of tax      2,198
   2,198
 
Cash dividends declared - Common     (1,488)    (1,488) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    11
     11
 
Treasury stock activity(9)   52
  (1,435)  (1,383) 
Preferred stock redemption - Series Q (b)   (480)      (480) 
Other    (119)    (22)(141) 
Balance at September 30, 2020 (a)424
 $2,712
$3,516
$12,320
$45,947
$2,997
$(14,216) $34
$53,310
 
(a)The par value of our preferred stock outstanding was less than $.5 million at each date and, therefore, is excluded from this presentation.
(b)On September 1, 2020, PNC redeemed all 4,800 shares of its Series Q Preferred Stock, as well as all 19.2 million Depositary Shares representing fractional interests in such shares.
(c)
Represents the cumulative effect of adopting ASU 2016-02 - Leases related primarily to deferred gains on previous sale-leaseback transactions. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2019 Form 10-K for additional detail.
(d)
Represents the cumulative effect of adopting ASU 2016-13 - Financial Instruments - Credit Losses. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in this Report for additional detail on this adoption.

Table 46: Gains (Losses) on Sales of Securities Available for Sale
Nine months ended September 30
In millions
Gross Gains
Gross Losses
Net Gains (Losses)
Tax Expense (Benefit)
 
2019$57
$(21)$36
$8
 
2018$43
$(48)$(5)$(1) 



The PNC Financial Services Group, Inc. – Form 10-Q5787  



The following table presents, by remaining contractual maturity, the amortized cost, fair value and weighted-average yieldTable 65: Other Comprehensive Income (Loss)

Details of debt securities at September 30, 2019.other comprehensive income (loss) are as follows:
Table 47: Contractual Maturity of Securities
September 30, 2019
Dollars in millions
 1 Year or Less
 
After 1 Year
through 5 Years

 
After 5 Years
through 10 Years

 
After 10
Years

 Total
 
Securities Available for Sale           
U.S. Treasury and government agencies $2,456
 $11,133
 $3,111
 $897
 $17,597
 
Residential mortgage-backed           
Agency   61
 1,149
 32,920
 34,130
 
Non-agency       1,626
 1,626
 
Commercial mortgage-backed           
Agency 17
 610
 292
 1,990
 2,909
 
Non-agency     331
 2,878
 3,209
 
Asset-backed 34
 2,350
 1,652
 1,220
 5,256
 
Other 286
 1,421
 436
 749
 2,892
 
Total securities available for sale at amortized cost $2,793
 $15,575
 $6,971
 $42,280
 $67,619
 
Fair value $2,811
 $15,754
 $7,163
 $43,329
 $69,057
 
Weighted-average yield, GAAP basis 2.64% 2.27% 2.84% 3.30% 2.98% 
Securities Held to Maturity           
U.S. Treasury and government agencies   $198
 $297
 $277
 $772
 
Residential mortgage-backed           
Agency   59
 500
 14,968
 15,527
 
Non-agency       140
 140
 
Commercial mortgage-backed           
Agency   40
   49
 89
 
Non-agency       449
 449
 
Asset-backed   6
 20
 28
 54
 
Other $37
 732
 664
 362
 1,795
 
Total securities held to maturity at amortized cost $37
 $1,035
 $1,481
 $16,273
 $18,826
 
Fair value $37
 $1,070
 $1,573
 $16,530
 $19,210
 
Weighted-average yield, GAAP basis 3.92% 3.56% 3.56% 3.33% 3.36% 
 Three months ended September 30Nine months ended September 30
 2020201920202019
In millionsPre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Debt securities            
Increase in net unrealized gains (losses) on securities$42
$(9)$33
$221
$(51)$170
$2,283
$(525)$1,758
$1,583
$(363)$1,220
Less: Net realized gains (losses) reclassified to earnings (a)32
(7)25
7
(2)5
255
(59)196
27
(6)21
Net change10
(2)8
214
(49)165
2,028
(466)1,562
1,556
(357)1,199
Cash flow hedge derivatives            
Increase in net unrealized gains (losses) on cash flow hedges15
(3)12
84
(19)65
960
(221)739
438
(100)338
Less: Net realized gains (losses) reclassified to earnings (a)134
(30)104
5
(1)4
282
(65)217
5
(1)4
Net change(119)27
(92)79
(18)61
678
(156)522
433
(99)334
Pension and other postretirement benefit plan adjustments            
Net pension and other postretirement benefit plan activity and other reclassified to earnings (b)2
 2
2
 2
(3)1
(2)63
(14)49
Net change2


2
2


2
(3)1
(2)63
(14)49
Other            
Net unrealized gains (losses) on other transactions 10
10
4
(7)(3)10
(9)1
14
(11)3
Net change0
10
10
4
(7)(3)10
(9)1
14
(11)3
Total other comprehensive income (loss) from continuing operations(107)35
(72)299
(74)225
2,713
(630)2,083
2,066
(481)1,585
Total other comprehensive income (loss) from discontinued operations   (23)4
(19)148
(33)115
(29)6
(23)
Total other comprehensive income (loss)$(107)$35
$(72)$276
$(70)$206
$2,861
$(663)$2,198
$2,037
$(475)$1,562

Weighted-average yields are based on amortized cost with effective yields weighted for the contractual maturity of each security. At September 30, 2019, there were no securities of a single issuer, other than the Federal National Mortgage Association (FNMA) and Federal Home Loan Mortgage Corp (FHLMC), that exceeded 10% of Total shareholders’ equity. The FNMA and FHLMC investments had a total amortized cost of $40.4 billion and $6.4 billion and fair value of $41.0 billion and $6.5 billion, respectively.
The following table presents the fair value of securities that have been either pledged to or accepted from others to collateralize outstanding borrowings.
Table 48: Fair Value of Securities Pledged and Accepted as Collateral
In millionsSeptember 30
2019

December 31
2018

Pledged to others$12,666
$7,597
Accepted from others:  
Permitted by contract or custom to sell or repledge (a)$3,980
$6,905
Permitted amount repledged to others$702
$923
(a)Includes $3.3 billionReclassifications for pre-tax debt securities and $6.0 billioncash flow hedges are recorded in fair valueinterest income and noninterest income on the Consolidated Income Statement.
(b)Reclassifications include amortization of securities accepted from others to collateralize short-term investmentsactuarial losses (gains) and amortization of prior period services costs (credits) which are recorded in resale agreements that were not repledged at September 30, 2019 and December 31, 2018, respectively.noninterest expense on the Consolidated Income Statement.

The securities pledged to others include positions held in our portfolio of investment securities, trading securities and securities accepted as collateral from others that we are permitted by contract or custom to sell or repledge, and were used to secure public and trust deposits, repurchase agreements and for other purposes.


5888   The PNC Financial Services Group, Inc. – Form 10-Q




Table 66: Accumulated Other Comprehensive Income (Loss) Components
In millions, after-taxDebt securities
 Cash flow hedge derivatives
 Pension and  other postretirement benefit plan adjustments
 Other
 Accumulated other Comprehensive Income from Continuing Operations
 Accumulated other Comprehensive Income from Discontinued Operations

Total
 
Three months ended             
Balance at June 30, 2019$954
 $320
 $(483) $(37) $754
 $(123)$631
 
Net activity165
 61
 2
 (3) 225
 (19)206
 
Balance at September 30, 2019$1,119
 $381
 $(481) $(40) $979
 $(142)$837
 
Balance at June 30, 2020$2,621
 $890
 $(412) $(30) $3,069
 $0
$3,069
 
Net activity8
 (92) 2
 10
 (72)  (72) 
Balance at September 30, 2020$2,629
 $798
 $(410) $(20) $2,997
 $0
$2,997
 
Nine months ended             
Balance at December 31, 2018$(80) $47
 $(530) $(43) $(606) $(119)$(725) 
Net activity1,199
 334
 49
 3
 1,585
 (23)1,562
 
Balance at September 30, 2019$1,119
 $381
 $(481) $(40) $979
 $(142)$837
 
Balance at December 31, 2019$1,067
 $276
 $(408) $(21) $914
 $(115)$799
 
Net activity1,562
 522
 (2) 1
 2,083
 115
2,198
 
Balance at September 30, 2020$2,629
 $798
 $(410) $(20) $2,997
 $0
$2,997
 

The following table provides the dividends per share for PNC's common and preferred stock.

Table 67: Dividends Per Share (a)
 Three months ended September 30Nine months ended September 30
 2020201920202019
Common Stock$1.15
$1.15
$3.45
$3.05
Preferred Stock    
   Series B$.45
$.45
$1.35
$1.35
   Series O$3,375
$3,375
$6,750
$6,750
   Series P$1,531
$1,531
$4,594
$4,594
   Series Q$1,343
$1,343
$4,031
$4,031
   Series R 

$2,425
$2,425
   Series S 

$2,500
$2,500
(a) Dividends are payable quarterly other than Series O, Series R, and Series S preferred stock, which are payable semiannually, with the Series O payable in different quarters
from the Series R and Series S preferred stock.

The PNC board of directors declared a quarterly cash dividend on common stock payable on November 5, 2020 of $1.15 per share, consistent with the second quarter dividend paid on August 5, 2020.


The PNC Financial Services Group, Inc. – Form 10-Q 89  



NOTE 611 EARNINGS PER SHARE

Table 68: Basic and Diluted Earnings Per Common Share
  Three months ended
September 30
 Nine months ended
September 30
 
In millions, except per share data 2020
 2019
 2020
 2019
 
Basic         
Net income from continuing operations $1,532
 $1,181
 $1,547
 $3,448
 
Less:         
Net income attributable to noncontrolling interests 13
 13
 27
 35
 
Preferred stock dividends 63
 63
 181
 181
 
Preferred stock discount accretion and redemptions 1
 1
 3
 3
 
Net income from continuing operations attributable to common shareholders 1,455

1,104

1,336

3,229
 
Less: Dividends and undistributed earnings allocated to nonvested restricted shares 8
 5
 7
 13
 
Net income from continuing operations attributable to basic common shareholders $1,447

$1,099
 $1,329

$3,216
 
Net income from discontinued operations attributable to common shareholders 

 $211
 $4,555
 $589
 
Less: Undistributed earnings allocated to nonvested restricted shares   1
 22
 2
 
Net income from discontinued operations attributable to basic common shareholders 


 $210
 $4,533
 $587
 
Basic weighted-average common shares outstanding 426
 444
 427
 450
 
Basic earnings per common share from continuing operations (a) $3.40
 $2.47
 $3.11
 $7.15
 
Basic earnings per common share from discontinued operations (a) 

 $.48
 $10.61
 $1.30
 
Basic earnings per common share (b) $3.40
 $2.95
 $13.73
 $8.45
 
Diluted 
       
Net income from continuing operations attributable to diluted common shareholders
 $1,447
 $1,099
 $1,329
 $3,216
 
Net income from discontinued operations attributable to basic common shareholders
 


 $210
 $4,533
 $587
 
Less: Impact of earnings per share dilution from discontinued operations   2
 2
 7
 
Net income from discontinued operations attributable to diluted common shareholders
 


 $208
 $4,531
 $580
 
Basic weighted-average common shares outstanding 426
 444
 427
 450
 
Dilutive potential common shares   1
 1
 1
 
Diluted weighted-average common shares outstanding 426
 445
 428
 451
 
Diluted earnings per common share from continuing operations (a) $3.39
 $2.47
 $3.11
 $7.13
 
Diluted earnings per common share from discontinued operations (a) 


 $.47
 $10.59
 $1.29
 
Diluted earnings per common share (b) $3.39
 $2.94
 $13.70
 $8.42
 
(a)Basic and diluted earnings per share under the two-class method are determined on net income reported on the income statement less earnings allocated to nonvested restricted shares and restricted share units with nonforfeitable dividends and dividend rights (participating securities).
(b)See Note 1 Accounting Policies in the Notes to Consolidated Financial Statements of this Report for additional information on our policy for not allocating losses to participating securities.

NOTE 12 FAIR VALUE

Fair Value MeasurementMortgage Servicing Rights
We recognize the right to service mortgage loans for others as an intangible asset when the servicing income we receive is more than adequate compensation. MSRs totaled $1.1 billion and $1.6 billion at September 30, 2020 and December 31, 2019, respectively, and consisted of loan servicing contracts for commercial and residential mortgages measured at fair value.

MSRs are subject to declines in value from actual or expected prepayment of the underlying loans and defaults, as well as market driven changes in interest rates. We measure certain financial assets and liabilities at fair value. Fair value is defined as the price that would be received to sell an asset or the price that would be paid to transfer a liability on the measurement date, determined using an exit price in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants. The fair value hierarchy establishedmanage this risk by GAAP requires us to maximize the use of observable inputs when measuring fair value. For more information regardingeconomically hedging the fair value hierarchy, seeof MSRs with securities and derivative instruments which are expected to increase (or decrease) in value when the value of MSRs decreases (or increases).

See the Sensitivity Analysis section of this Note 6, as well as Note 6 Fair Value in our 20182019 Form 10-K.

Assets10-K for more detail on our fair value measurement of MSRs. Refer to Note 7 Goodwill and Liabilities Measured at Fair Value on a Recurring Basis

ForMortgage Servicing Rights in our 2019 Form 10-K for more information on the valuation methodologies used to measure assetsour accounting and liabilities at fair value on a recurring basis, see Note 6 Fair Value in our 2018 Form 10-K. The following table summarizes our assets and liabilities measured at fair value on a recurring basis, including instruments for which we have elected the fair value option.measurement of MSRs.

Table 49: Fair Value Measurements – Recurring Basis SummaryChanges in the commercial and residential MSRs follow:

Table 57: Mortgage Servicing Rights
 September 30, 2019  December 31, 2018 
In millionsLevel 1
 Level 2
 Level 3
 
Total
Fair Value

  Level 1
 Level 2
 Level 3
 
Total
Fair Value

 
Assets                 
Residential mortgage loans held for sale  $781
 $4
 $785
    $493
 $2
 $495
 
Commercial mortgage loans held for sale  678
 72
 750
    309
 87
 396
 
Securities available for sale               

 
U.S. Treasury and government agencies$17,725
 280
   18,005
  $17,753
 347
   18,100
 
Residential mortgage-backed               

 
Agency  34,580
   34,580
    28,993
   28,993
 
Non-agency  78
 1,853
 1,931
    83
 2,128
 2,211
 
Commercial mortgage-backed               

 
Agency  2,939
   2,939
    2,577
   2,577
 
Non-agency  3,246
   3,246
    2,657
   2,657
 
Asset-backed  5,087
 252
 5,339
    4,698
 274
 4,972
 
Other  2,940
 77
 3,017
    3,795
 84
 3,879
 
Total securities available for sale17,725
 49,150
 2,182
 69,057
  17,753
 43,150
 2,486
 63,389
 
Loans  425
 329
 754
    510
 272
 782
 
Equity investments (a)590
   1,390
 2,177
  751
   1,255
 2,209
 
Residential mortgage servicing rights    888
 888
      1,257
 1,257
 
Commercial mortgage servicing rights    595
 595
      726
 726
 
Trading securities (b)854
 2,243
   3,097
  2,137
 1,777
 2
 3,916
 
Financial derivatives (b) (c)2
 4,546
 90
 4,638
  3
 2,053
 25
 2,081
 
Other assets323
 129
   452
  291
 157
 45
 493
 
Total assets$19,494
 $57,952
 $5,550
 $83,193
  $20,935

$48,449

$6,157

$75,744
 
Liabilities               

 
Other borrowed funds$723
 $91
 $6
 $820
  $868
 $132
 $7
 $1,007
 
Financial derivatives (c) (d)3
 2,123
 206
 2,332
  1
 2,021
 268
 2,290
 
Other liabilities    105
 105
      58
 58
 
Total liabilities$726
 $2,214
 $317
 $3,257
  $869
 $2,153
 $333
 $3,355
 
 Commercial MSRs Residential MSRs 
In millions2020
2019
 2020
2019
 
January 1$649
$726
 $995
$1,257
 
Additions:      
From loans sold with servicing retained65
29
 34
23
 
Purchases31
76
 113
87
 
Changes in fair value due to:      
Time and payoffs (a)(87)(110) (136)(117) 
Other (b)(143)(126) (408)(362) 
September 30$515
$595
 $598
$888
 
Related unpaid principal balance at September 30$234,897
$203,808
 $119,158
$122,886
 
Servicing advances at September 30$363
$159
 $107
$123
 
(a)Certain investmentsRepresents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that are measured at fair value usingwere paid down or paid off during the net asset value (NAV) per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.period.
(b)IncludedRepresents MSR value changes resulting primarily from market-driven changes in Other assets on the Consolidated Balance Sheet.
(c)Amounts at September 30, 2019 and December 31, 2018 are presented gross and are not reduced by the impact of legally enforceable master netting agreements that allow us to net positive and negative positions and cash collateral held or placed with the same counterparty. See Note 9 Financial Derivatives for additional information related to derivative offsetting.
(d)Included in Other liabilities on the Consolidated Balance Sheet.interest rates.

Sensitivity Analysis
The fair value of commercial and residential MSRs and significant inputs to the valuation models as of September 30, 2020 are shown in Tables 58 and 59. The expected and actual rates of mortgage loan prepayments are significant factors driving the fair value. Management uses both internal proprietary models and a third-party model to estimate future commercial mortgage loan prepayments and a third-party model to estimate future residential mortgage loan prepayments. These models have been refined based on current market conditions and management judgment. Future interest rates are another important factor in the valuation of MSRs. Management utilizes market implied forward interest rates to estimate the future direction of mortgage and discount rates. The forward rates utilized are derived from the current yield curve for U.S. dollar interest rate swaps and are consistent with pricing of capital markets instruments. Changes in the shape and slope of the forward curve in future periods may result in volatility in the fair value estimate.

A sensitivity analysis of the hypothetical effect on the fair value of MSRs to adverse changes in key assumptions is presented in Tables 58 and 59. These sensitivities do not include the impact of the related hedging activities. Changes in fair value generally cannot be extrapolated because the relationship of the change in the assumption to the change in fair value may not be linear. Also, the effect of a variation in a particular assumption on the fair value of the MSRs is calculated independently without changing any other assumption. In reality, changes in one factor may result in changes in another (e.g., changes in mortgage interest rates, which drive changes in

The PNC Financial Services Group, Inc. – Form 10-Q5983  



Reconciliations of assets and liabilities measured atprepayment rate estimates, could result in changes in the interest rate spread), which could either magnify or counteract the sensitivities.

The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on a recurring basis using Level 3 inputsthe fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions.

Table 58: Commercial Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsSeptember 30
2020

 December 31
2019

 
Fair value$515
 $649
 
Weighted-average life (years)4.3
 4.1
 
Weighted-average constant prepayment rate4.70% 4.56% 
Decline in fair value from 10% adverse change$9
 $9
 
Decline in fair value from 20% adverse change$17
 $17
 
Effective discount rate7.37% 7.91% 
Decline in fair value from 10% adverse change$14
 $17
 
Decline in fair value from 20% adverse change$27
 $34
 


Table 59: Residential Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsSeptember 30
2020

 December 31
2019

 
Fair value$598
 $995
 
Weighted-average life (years)3.2
 5.2
 
Weighted-average constant prepayment rate24.82% 13.51% 
Decline in fair value from 10% adverse change$40
 $46
 
Decline in fair value from 20% adverse change$78
 $89
 
Weighted-average option adjusted spread927
bps769
bps
Decline in fair value from 10% adverse change$16
 $27
 
Decline in fair value from 20% adverse change$30
 $52
 


Fees from mortgage loan servicing, which includes contractually specified servicing fees, late fees and ancillary fees were $.2 billion for the three months ended September 30, 2020 and 2019 and $.4 billion for the nine months ended September 30, 2020 and 2019. We also generate servicing fees from fee-based activities provided to others for which we do not have an associated servicing asset. Fees from commercial and residential MSRs are reported within Noninterest income on our Consolidated Income Statement in Corporate services and Residential mortgage, respectively.

NOTE7LEASES
PNC's lessor arrangements primarily consist of operating, sales-type and direct financing leases for equipment. Lease agreements may include options to renew and for the lessee to purchase the leased equipment at the end of the lease term. Lease income from sales-type and direct financing leases is included in Loan interest income and operating lease income is included in Corporate services on our Consolidated Income Statement. For more information on lease accounting see Note 1 Accounting Policies and Note 24 Leases in our 2019 and 2018 follow:Form 10-K.

Table 50: Reconciliation of Level 3 Assets and Liabilities60: Lessor Income
Three Months Ended September 30, 2019
   Total realized / unrealized
gains or losses for the 
period (a)
               Unrealized
gains / losses
on assets and
liabilities held on
Consolidated
Balance Sheet at
Sept. 30, 2019
(a) (b)
Level 3 Instruments Only
In millions
Fair Value June 30, 2019
Included in
Earnings

Included
in Other
comprehensive
income
 Purchases
Sales
Issuances
Settlements
Transfers
into
Level 3

 Transfers
out of
Level 3

Fair
Value Sept. 30, 2019

Assets              
Residential mortgage loans
held for sale
$2
   $3
  $(1)$8
 $(8)$4
  
Commercial mortgage
loans held for sale
73
      (1)   72
  
Securities available for sale              
Residential mortgage-
backed non-agency
1,976
$23
 $(3)   (143)   1,853
  
Asset-backed261
2
  1
  (12)   252
  
Other80
1
 (3)5
  (6)   77
  
Total securities
available for sale
2,317
26

(6)6




(161)




2,182
  
Loans259
5
  93
$(7)$1
(14)2
 (10)329
$4
 
Equity investments1,323
48
  65
(46)     1,390
50
 
Residential mortgage
servicing rights
997
(100)  22
 9
(40)   888
(97) 
Commercial mortgage
servicing rights
630
(38)  25
 13
(35)   595
(38) 
Trading securities           

  
Financial derivatives86
17
  6
  (19)   90
16
 
Other assets           

  
Total assets$5,687
$(42) $(6)$220
$(53)$23
$(271)$10

$(18)$5,550
$(65) 
Liabilities              
Other borrowed funds$5
     $13
$(12)   $6
  
Financial derivatives221
$8
   $4
 (27)   206
$13
 
Other liabilities78
14
  $16
 13
(16)   105
8
 
Total liabilities$304
$22
  $16
$4
$26
$(55)   $317
$21
 
Net gains (losses) $(64)(c)          $(86)(d) 
 Three months ended
September 30
Nine months ended
September 30
 
In millions2020
2019
2020
2019
 
Product     
 Sales-type leases and direct financing leases$66
$72
$207
$223
 
 Operating leases22
29
74
90
 
Lessor Income$88
$101
$281
$313
 



6084   The PNC Financial Services Group, Inc. – Form 10-Q




Three Months EndedNOTE 8 BORROWED FUNDS
The following table shows the carrying value of total borrowed funds of $42.1 billion at September 30, 20182020 (including adjustments related to accounting hedges and unamortized original issuance discounts) by remaining contractual maturity:
Table 61: Borrowed Funds
   Total realized / unrealized
gains or losses for the 
period (a)
               Unrealized gains/losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2018
(a) (b)
Level 3 Instruments Only
In millions
Fair Value June 30, 2018
Included in Earnings
Included in Other comprehensive income Purchases
Sales
Issuances
Settlements
Transfers into Level 3
Transfers out of Level 3
 Fair Value Sept. 30, 2018
Assets              
Residential mortgage loans
held for sale
$4
   $2
$(1)  $5
$(7) $3
  
Commercial mortgage
loans held for sale
91
$1
   

$(3)   89

 
Securities available for sale              
Residential mortgage-
backed non-agency
2,405
18
 $(1)   (154)   2,268
  
Asset-backed308
2
 (3) 
 (14)   293
  
Other91

 1
2

 
 (5) 89
  
Total securities
available for sale
2,804
20
 (3)2

 (168) (5) 2,650
  
Loans282
4
  25
(18) (1)8
(19) 281

 
Equity investments1,167
81
  52
(258)     1,042
$18
 
Residential mortgage
servicing rights
1,297
41
  66
 $12
(46)   1,370
41
 
Commercial mortgage
servicing rights
748
23
  16
 16
(37)   766
23
 
Trading securities2
          2
  
Financial derivatives16
9
  
  (17)   8
11
 
Other assets63
(3)     (2)   58
(3) 
Total assets$6,474
$176
 $(3)$163
$(277)$28
$(274)$13
$(31) $6,269
$90
 
Liabilities              
Other borrowed funds$7
     $18
$(16)   $9
  
Financial derivatives384
$26
   $5
 (73)   342
$32
 
Other liabilities47
4
  
 58
(54)   55

 
Total liabilities$438
$30
  
$5
$76
$(143)   $406
$32
 
Net gains (losses) $146
(c)         $58
(d)
In billions 
Less than 1 year$11.8
 
1 to 2 years$5.9
 
2 to 3 years$6.9
 
3 to 4 years$2.0
 
4 to 5 years$3.2
 
Over 5 years$12.3
 

(continued

The following table presents the contractual rates and maturity dates of our FHLB borrowings, senior debt and subordinated debt as of September 30, 2020, and the carrying values as of September 30, 2020 and December 31, 2019.
Table 62: FHLB Borrowings, Senior Debt and Subordinated Debt
 Stated Rate Maturity Carrying Value 
Dollars in millions2020 2020 2020 2019 
Parent Company        
Senior debt2.20%-3.50%
 2021-2030 $9,674
 $8,843
 
Subordinated debt3.90% 2024 811
 777
 
Junior subordinated debt0.82% 2028 205
 205
 
Subtotal    10,690
 9,825
 
Bank        
FHLB (a)0.34%-0.57%
 2020-2021 5,500
 16,341
 
Senior debt0.00%-3.50%
 2020-2043 17,165
 20,167
 
Subordinated debt2.70%-4.20%
 2022-2029 5,449
 5,152
 
Subtotal    28,114
 41,660
 
Total    $38,804
 $51,485
 
(a)FHLB borrowings are generally collateralized by residential mortgage loans, other mortgage-related loans and investment securities.
In Table 62, the carrying values for Parent Company senior and subordinated debt include basis adjustments of $763 million and $63 million, respectively, whereas Bank senior and subordinated debt include basis adjustments of $555 million and $469 million, respectively, related to fair value accounting hedges as of September 30, 2020.
Certain borrowings are reported at fair value. Refer to Note 12 Fair Value for more information on following page)those borrowings.
For further information regarding junior subordinated debentures refer to Note 10 Borrowed Funds in our 2019 Form 10-K.




The PNC Financial Services Group, Inc. – Form 10-Q61



(continued from previous page)

Nine Months Ended September 30, 2019
   Total realized / unrealized
gains or losses for the 
period (a)
               Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2019 (a) (b)
Level 3 Instruments Only
In millions
Fair
Value
Dec. 31,
2018

Included in
Earnings

Included
in Other
comprehensive
income
 Purchases
Sales
Issuances
Settlements
Transfers
into
Level 3

Transfers
out of
Level 3

 Fair Value Sept. 30, 2019
Assets              
Residential mortgage loans
held for sale
$2
   $5
$(1) $(1)$12
$(13) $4
  
Commercial mortgage
loans held for sale
87
$2
     (17)   72
$2
 
Securities available for sale              
Residential mortgage-
backed non-agency
2,128
59
 $18
   (352)   1,853
  
Asset-backed274
4
 6
1
  (33)   252
  
Other84
1
 (4)8
(3) (9)   77
  
Total securities
available for sale
2,486
64
 20
9
(3) (394) 
 2,182

 
Loans272
10
  126
(18) (39)5
(27) 329
6
 
Equity investments1,255
104
  260
(229)     1,390
53
 
Residential mortgage
servicing rights
1,257
(362)  87
 $23
(117)   888
(353) 
Commercial mortgage
servicing rights
726
(126)  76
 29
(110)   595
(126) 
Trading securities2
      (2)   
  
Financial derivatives25
104
  6
  (45)   90
100
 
Other assets45
      (45)   
  
Total assets$6,157
$(204) $20
$569
$(251)$52
$(770)$17
$(40) $5,550
$(318) 
Liabilities              
Other borrowed funds$7
     $39
$(40)   $6
  
Financial derivatives268
$58
   $5
 (125)   206
$65
 
Other liabilities58
34
  $16
2
66
(71)   105
20
 
Total liabilities$333
$92
  $16
$7
$105
$(236)   $317
$85
 
Net gains (losses) $(296)(c)          $(403)(d) 



62    The PNC Financial Services Group, Inc. – Form 10-Q



Nine Months Ended September 30, 2018
   Total realized / unrealized
gains or losses for the 
period (a)
               Unrealized gains/losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2018 (a) (b)
Level 3 Instruments Only
In millions
Fair
Value
Dec. 31,
2017

Included in
Earnings

Included
in Other
comprehensive
income
 Purchases
Sales
Issuances
Settlements
Transfers
into
Level 3

Transfers
out of
Level 3

 Fair Value Sept. 30, 2018
Assets              
Residential mortgage loans
held for sale
$3
   $4
$(2)  $10
$(12) $3
  
Commercial mortgage
loans held for sale
107

   

$(18)   89

 
Securities available for sale              
Residential mortgage-
backed non-agency
2,661
$38
 $7
   (438)   2,268

 
Asset-backed332
2
 1
 
 (42)   293
  
Other87
5
 8
6

 (12) (5) 89
  
Total securities
available for sale
3,080
45

16
6


(492)
(5)
2,650

 
Loans298
9
  80
(27) (44)8
(43) 281
$1
 
Equity investments1,036
169
  213
(376)   
 1,042
77
 
Residential mortgage
servicing rights
1,164
188
  113
 $35
(130)   1,370
180
 
Commercial mortgage
servicing rights
668
104
  60
 39
(105)   766
104
 
Trading securities2
          2
  
Financial derivatives10
33
  2
  (37)   8
37
 
Other assets107
(5)     (44)   58
(5) 
Total assets$6,475
$543

$16
$478
$(405)$74
$(870)$18
$(60)
$6,269
$394
 
Liabilities              
Other borrowed funds$11
     $50
$(52)   $9
  
Financial derivatives487
$3
   $10
 (158)   342
$5
 
Other liabilities33
9
  $12
 92
(91)   55
8
 
Total liabilities$531
$12



$12
$10
$142
$(301)




$406
$13
 
Net gains (losses) $531
(c)         $381
(d)
(a)Losses for assets are bracketed while losses for liabilities are not.
(b)The amount of the total gains or losses for the period included in earnings that is attributable to the change in unrealized gains or losses related to those assets and liabilities held at the end of the reporting period.
(c)Net gains (losses) realized and unrealized included in earnings related to Level 3 assets and liabilities included amortization and accretion. The amortization and accretion amounts were included in Interest income on the Consolidated Income Statement and the remaining net gains (losses) realized and unrealized were included in Noninterest income on the Consolidated Income Statement.
(d)Net unrealized gains (losses) related to assets and liabilities held at the end of the reporting period were included in Noninterest income on the Consolidated Income Statement.
An instrument’s categorization within the hierarchy is based on the lowest level of input that is significant to the fair value measurement. Changes from one quarter to the next related to the observability of inputs to a fair value measurement may result in a reclassification (transfer) of assets or liabilities between hierarchy levels. Our policy is to recognize transfers in and transfers out as of the end of the reporting period.



The PNC Financial Services Group, Inc. – Form 10-Q63



Quantitative information about the significant unobservable inputs within Level 3 recurring assets and liabilities follows:

Table 51: Fair Value Measurements – Recurring Quantitative Information

September 30, 2019
Level 3 Instruments Only
Dollars in millions
Fair Value
Valuation TechniquesUnobservable InputsRange (Weighted-Average)
Commercial mortgage loans held for sale$72
Discounted cash flowSpread over the benchmark curve (a)530bps - 2,535bps (1,603bps)
Residential mortgage-backed
non-agency securities
1,853
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 36.2% (10.2%)
Constant default rate0.0% - 13.4% (4.6%)
Loss severity25.0% - 95.7% (52.3%)
Spread over the benchmark curve (a)194bps weighted-average
Asset-backed securities252
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 21.0% (7.5%)
Constant default rate1.0% - 7.2% (3.6%)
Loss severity20.0% - 100.0% (59.7%)
Spread over the benchmark curve (a)214bps weighted-average
Loans209
Consensus pricing (b)Cumulative default rate3.6% - 100.0% (75.9%)
Loss severity0.0% - 100.0% (15.1%)
Discount rate5.0% - 8.0% (5.2%)
 74
Discounted cash flowLoss severity8.0% weighted-average
Discount rate4.9% weighted-average
 46
Consensus pricing (b)Credit and Liquidity discount0.0% - 99.0% (63.0%)
Equity investments1,390
Multiple of adjusted earningsMultiple of earnings5.0x - 16.5x (8.7x)
Residential mortgage servicing rights888
Discounted cash flowConstant prepayment rate0.0% - 56.9% (17.4%)
Spread over the benchmark curve (a)173bps - 1,445bps (773bps)
Commercial mortgage servicing rights595
Discounted cash flowConstant prepayment rate3.5% - 21.8% (4.6%)
Discount rate5.2% - 8.1% (7.9%)
Financial derivatives - Swaps related to
sales of certain Visa Class B
common shares
(186)Discounted cash flowEstimated conversion factor of Visa Class B shares into Class A shares162.3% weighted-average
Estimated annual growth rate of Visa Class A share price16.0%
Estimated length of litigation resolution dateQ4 2020
Insignificant Level 3 assets, net of
liabilities (c)
40
   
Total Level 3 assets, net of liabilities (d)$5,233
   

64    The PNC Financial Services Group, Inc. – Form 10-Q



December 31, 2018
Level 3 Instruments Only
Dollars in millions
Fair Value
Valuation TechniquesUnobservable InputsRange (Weighted-Average)
Commercial mortgage loans held for sale$87
Discounted cash flowSpread over the benchmark curve (a)535bps - 1,900bps (1,217bps)
Residential mortgage-backed
non-agency securities
2,128
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 33.0% (11.8%)
Constant default rate0.0% - 18.8% (5.1%)
Loss severity10.0% - 100.0% (50.8%)
Spread over the benchmark curve (a)216bps weighted-average
Asset-backed securities274
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 19.0% (8.5%)
Constant default rate1.0% - 18.5% (4.0%)
Loss severity15.0% - 100.0% (63.8%)
Spread over the benchmark curve (a)198bps weighted-average
Loans129
Consensus pricing (b)Cumulative default rate11.0% - 100.0% (81.8%)
Loss severity0.0% - 100.0% (17.2%)
Discount rate5.5% - 8.3% (5.8%)
 90
Discounted cash flowLoss severity8.0% weighted-average
Discount rate5.8% weighted-average
 53
Consensus pricing (b)Credit and Liquidity discount0.0% - 99.0% (61.3%)
Equity investments1,255
Multiple of adjusted earningsMultiple of earnings4.5x - 16.0x (8.4x)
Residential mortgage servicing rights1,257
Discounted cash flowConstant prepayment rate0.0% - 54.5% (8.7%)
Spread over the benchmark curve (a)492bps - 1,455bps (806bps)
Commercial mortgage servicing rights726
Discounted cash flowConstant prepayment rate4.6% - 14.7% (5.7%)
Discount rate6.9% - 8.5% (8.4%)
Financial derivatives - Swaps related to
sales of certain Visa Class B
common shares
(210)Discounted cash flowEstimated conversion factor of Visa Class B shares into Class A shares163.0% weighted-average
Estimated annual growth rate of Visa Class A share price16.0%
Estimated length of litigation
resolution date
Q4 2020
Insignificant Level 3 assets, net of
liabilities (c)
35
   
Total Level 3 assets, net of liabilities (d)$5,824
   
(a)The assumed yield spread over the benchmark curve for each instrument is generally intended to incorporate non-interest rate risks, such as credit and liquidity risks.
(b)Consensus pricing refers to fair value estimates that are generally internally developed using information such as dealer quotes or other third-party provided valuations or comparable asset prices.
(c)Represents the aggregate amount of Level 3 assets and liabilities measured at fair value on a recurring basis that are individually and in the aggregate insignificant. The amount includes certain financial derivative assets and liabilities, trading securities, other securities, residential mortgage loans held for sale, other assets, other borrowed funds and other liabilities.
(d)Consisted of total Level 3 assets of $5.5 billion and total Level 3 liabilities of $.3 billion as of September 30, 2019 and $6.1 billion and $.3 billion as of December 31, 2018, respectively.

Financial Assets Accounted for at Fair Value on a Nonrecurring Basis

We may be required to measure certain financial assets at fair value on a nonrecurring basis. These adjustments to fair value usually result from the application of lower of amortized cost or fair value accounting or write-downs of individual assets due to impairment and are included in Table 52. For more information regarding the valuation methodologies of our financial assets measured at fair value on a nonrecurring basis, see Note 6 Fair Value in our 2018 Form 10-K.
Table 52: Fair Value Measurements – Nonrecurring (a) (b) (c)
 Fair Value 
Gains (Losses)
Three months ended
 Gains (Losses)
Nine months ended
 
In millionsSeptember 30
2019

 December 31
2018

 September 30
2019

 September 30
2018

 September 30
2019

 September 30
2018

 
Assets            
Nonaccrual loans$166
 $128
 $(22) $(11) $(55) $(14) 
OREO and foreclosed assets46
 59
 (2) (2) (6) (2) 
Long-lived assets3
 11
 (1) (1) 
 (1) 
Total assets$215
 $198
 $(25) $(14) $(61) $(17) 
(a)All Level 3 for the periods presented.
(b)Valuation techniques applied were fair value of property or collateral.
(c)Unobservable inputs used were appraised value/sales price, broker opinions or projected income/required improvement costs. Additional quantitative information was not meaningful for the periods presented.



The PNC Financial Services Group, Inc. – Form 10-Q65



Financial Instruments Accounted for under Fair Value Option

We elect the fair value option to account for certain financial instruments. For more information on these financial instruments for which the fair value option election has been made, see Note 6 Fair Value in our 2018 Form 10-K.

Fair values and aggregate unpaid principal balances of certain items for which we elected the fair value option follow:

Table 53: Fair Value Option – Fair Value and Principal Balances
 September 30, 2019 December 31, 2018 
In millionsFair Value
 
Aggregate Unpaid
Principal Balance

 Difference
 Fair Value
 
Aggregate Unpaid
Principal Balance

 Difference
 
Assets            
Residential mortgage loans held for sale            
Performing loans$780
 $759
 $21
 $489
 $472
 $17
 
Accruing loans 90 days or more past due1
 1
 

 2
 2
 

 
Nonaccrual loans4
 4
 


 4
 4
 

 
Total$785
 $764
 $21
 $495
 $478
 $17
 
Commercial mortgage loans held for sale (a)            
Performing loans$749
 $751
 $(2) $396
 $411
 $(15) 
Nonaccrual loans1
 2
 (1) 

 

 

 
Total$750
 $753
 $(3) $396
 $411
 $(15) 
Residential mortgage loans            
Performing loans$318
 $333
 $(15) $279
 $298
 $(19) 
Accruing loans 90 days or more past due270
 281
 (11) 321
 329
 (8) 
Nonaccrual loans166
 266
 (100) 182
 292
 (110) 
Total$754
 $880
 $(126) $782
 $919
 $(137) 
Other assets$128
 $121
 $7
 $156
 $176
 $(20) 
Liabilities            
Other borrowed funds$54
 $55
 $(1) $64
 $65
 $(1) 
(a)There were no accruing loans 90 days or more past due within this category at September 30, 2019 or December 31, 2018.

The changes in fair value for items for which we elected the fair value option are as follows:

Table 54: Fair Value Option – Changes in Fair Value (a)
 Gains (Losses) Gains (Losses) 
 Three months ended Nine months ended 
 September 30
 September 30
 September 30
 September 30
 
In millions2019
 2018
 2019
 2018
 
Assets        
Residential mortgage loans held for sale$29
 $13
 $63
 $25
 
Commercial mortgage loans held for sale$25
 $16
 $48
 $41
 
Residential mortgage loans$7
 $7
 $16
 $17
 
Other assets$3
 $(1) $24
 $(11) 
(a)The impact on earnings of offsetting hedged items or hedging instruments is not reflected in these amounts.

Additional Fair Value Information Related to Financial Instruments Not Recorded at Fair Value
The following table presents the carrying amounts and estimated fair values, as well as the level within the fair value hierarchy, of all other financial instruments that are not recorded on our Consolidated Balance Sheet at fair value as of September 30, 2019 and December 31, 2018. For more information regarding the methods and assumptions used to estimate the fair values of financial instruments included in Table 55, see Note 6 Fair Value in our 2018 Form 10-K.


66    The PNC Financial Services Group, Inc. – Form 10-Q



Table 55: Additional Fair Value Information Related to Other Financial Instruments
 Carrying
 Fair Value 
In millionsAmount
 Total
 Level 1
 Level 2
 Level 3
 
September 30, 2019          
Assets          
Cash and due from banks$5,671
 $5,671
 $5,671
     
Interest-earning deposits with banks19,036
 19,036
   $19,036
   
Securities held to maturity18,826
 19,210
 847
 18,201
 $162
 
Net loans (excludes leases)226,595
 229,838
     229,838
 
Other assets8,143
 8,143
   8,142
 1
 
Total assets$278,271
 $281,898
 $6,518
 $45,379
 $230,001
 
Liabilities          
Time deposits$21,935
 $21,790
   $21,790
   
Borrowed funds60,534
 60,904
   59,141
 $1,763
 
Unfunded loan commitments and letters of credit304
 304
     304
 
Other liabilities440
 440
   440
   
Total liabilities$83,213
 $83,438
   $81,371
 $2,067
 
December 31, 2018          
Assets          
Cash and due from banks$5,608
 $5,608
 $5,608
     
Interest-earning deposits with banks10,893
 10,893
   $10,893
   
Securities held to maturity19,312
 19,019
 763
 18,112
 $144
 
Net loans (excludes leases)215,525
 216,492
     216,492
 
Other assets11,065
 11,065
   11,060
 5
 
Total assets$262,403
 $263,077
 $6,371
 $40,065
 $216,641
 
Liabilities          
Time deposits$18,507
 $18,246
   $18,246
   
Borrowed funds56,412
 56,657
   54,872
 $1,785
 
Unfunded loan commitments and letters of credit285
 285
     285
 
Other liabilities393
 393
   393
   
Total liabilities$75,597
 $75,581
 
 $73,511
 $2,070
 


The aggregate fair values in Table 55 represent only a portion of the total market value of our assets and liabilities as, in accordance with the guidance related to fair values about financial instruments, we exclude the following:
financial instruments recorded at fair value on a recurring basis (as they are disclosed in Table 49);
investments accounted for under the equity method;
equity securities without a readily determinable fair value that apply for the alternative measurement approach to fair value under ASU 2016-01;
real and personal property;
lease financing;
loan customer relationships;
deposit customer intangibles;
mortgage servicing rights (MSRs);
retail branch networks;
fee-based businesses, such as asset management and brokerage;
trademarks and brand names;
trade receivables and payables due in one year or less; and
deposit liabilities with no defined or contractual maturities under ASU 2016-01.



The PNC Financial Services Group, Inc. – Form 10-Q6785  



NOTE 7 G9 COODWILLOMMITMENTS
In the normal course of business, we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. The following table presents our outstanding commitments to extend credit along with significant other commitments as of September 30, 2020 and December 31, 2019, respectively.
Table 63: Commitments to Extend Credit and Other Commitments
In millionsSeptember 30
2020

 December 31
2019

 
Commitments to extend credit    
Total commercial lending$145,312
 $131,762
 
Home equity lines of credit16,793
 16,803
 
Credit card31,841
 30,862
 
Other6,905
 6,162
 
Total commitments to extend credit200,851
 185,589
 
Net outstanding standby letters of credit (a)9,080
 9,843
 
Reinsurance agreements (b)85
 1,393
 
Standby bond purchase agreements (c)1,434
 1,295
 
Other commitments (d)1,475
 1,498
 
Total commitments to extend credit and other commitments$212,925
 $199,618
 
(a)Net outstanding standby letters of credit include $3.9 billion and $4.1 billion at September 30, 2020 and December 31, 2019, respectively, which support remarketing programs.
(b)Represents aggregate maximum exposure up to the specified limits of the reinsurance contracts provided by our wholly-owned captive insurance subsidiary. These amounts reflect estimates based on availability of financial information from insurance carriers. As of September 30, 2020, the aggregate maximum exposure amount was zero for accidental death and dismemberment contracts, and $.1 billion for credit life, accident and health contracts. Comparable amounts at December 31, 2019 were $1.3 billion and $.1 billion, respectively.
(c)We enter into standby bond purchase agreements to support municipal bond obligations.
(d)Includes $.6 billion related to investments in qualified affordable housing projects for both September 30, 2020 and December 31, 2019.

Commitments to Extend Credit

Commitments to extend credit, or net unfunded loan commitments, represent arrangements to lend funds or provide liquidity subject to specified contractual conditions. These commitments generally have fixed expiration dates, may require payment of a fee, and generally contain termination clauses in the event the customer’s credit quality deteriorates.

Net Outstanding Standby Letters of Credit

We issue standby letters of credit and share in the risk of standby letters of credit issued by other financial institutions, in each case to support obligations of our customers to third parties, such as insurance requirements and the facilitation of transactions involving capital markets product execution. Approximately 96% of our net outstanding standby letters of credit were rated as Pass as of September 30, 2020, with the remainder rated as Criticized. An internal credit rating of Pass indicates the expected risk of loss is currently low, while a rating of Criticized indicates a higher degree of risk.

If the customer fails to meet its financial or performance obligation to the third party under the terms of the contract or there is a need to support a remarketing program, then upon a draw by a beneficiary, subject to the terms of the letter of credit, we would be obligated to make payment to them. The standby letters of credit outstanding on September 30, 2020 had terms ranging from less than one year to six years.

As of September 30, 2020, assets of $1.1 billion secured certain specifically identified standby letters of credit. In addition, a portion of the remaining standby letters of credit issued on behalf of specific customers is also secured by collateral or guarantees that secure the customers’ other obligations to us. The carrying amount of the liability for our obligations related to standby letters of credit and participations in standby letters of credit was $.2 billion at September 30, 2020 and is included in Other liabilities on our Consolidated Balance Sheet.


86 AND   The PNC Financial Services Group, Inc. – Form 10-Q




NOTE M10 TORTGAGEOTAL EQUITY AND OTHER COMPREHENSIVE INCOME

Activity in total equity for the nine months ended September 30, 2020 and 2019 is as follows.
Table 64: Rollforward of Total Equity
   Shareholders’ Equity      
In millions
Shares
Outstanding
Common
Stock

 
Common
Stock

Capital
Surplus -
Preferred
Stock

Capital
Surplus -
Common
Stock and
Other

Retained
Earnings

Accumulated
Other
Comprehensive
Income (Loss)

Treasury
Stock

 
Non-
controlling
Interests

Total Equity
 
Three months ended            
Balance at June 30, 2019 (a)447
 $2,711
$3,991
$12,257
$40,616
$631
$(10,866) $41
$49,381
 
Net income     1,379
   13
1,392
 
Other comprehensive income (loss), net of tax      206
   206
 
Cash dividends declared - Common     (518)    (518) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    

 
Common stock activity    

     

 
Treasury stock activity(8)   (5)  (972)  (977) 
Other   
53
    (19)34
 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
Balance at June 30, 2020 (a)425
 $2,712
$3,995
$12,289
$44,986
$3,069
$(14,128) $25
$52,948
 
Net income     1,519
   13
1,532
 
Other comprehensive income, net of tax      (72)   (72) 
Cash dividends declared - Common     (494)    (494) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    
 
Common stock activity    

     

 
Treasury stock activity(1)   1
  (88)  (87) 
Preferred stock redemption - Series Q (b)   (480)      (480) 
Other    30
    (4)26
 
Balance at September 30, 2020 (a)424
 $2,712
$3,516
$12,320
$45,947
$2,997
$(14,216) $34
$53,310
 
Nine months ended            
Balance at December 31, 2018 (a)457
 $2,711
$3,986
$12,291
$38,919
$(725)$(9,454) $42
$47,770
 
Cumulative effect of ASU 2016-02 adoption (c)     62

   62
 
Balance at January 1, 2019 (a)457
 $2,711
$3,986
$12,291
$38,981
$(725)$(9,454) $42
$47,832
 
Net income     4,002
   35
4,037
 
Other comprehensive income (loss), net of tax      1,562
   1,562
 
Cash dividends declared - Common     (1,386)    (1,386) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    10
     10
 
Treasury stock activity(18)   4
  (2,384)  (2,380) 
Other   3


    (42)(39) 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
Balance at December 31, 2019 (a)433
 $2,712
$3,993
$12,376
$42,215
$799
$(12,781) $29
$49,343
 
Cumulative effect of ASU 2016-13 adoption (d)     (671)    (671) 
Balance at January 1, 2020 (a)433
 $2,712
$3,993
$12,376
$41,544
$799
$(12,781) $29
$48,672
 
Net income     6,075
   27
6,102
 
Other comprehensive income, net of tax      2,198
   2,198
 
Cash dividends declared - Common     (1,488)    (1,488) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    11
     11
 
Treasury stock activity(9)   52
  (1,435)  (1,383) 
Preferred stock redemption - Series Q (b)   (480)      (480) 
Other    (119)    (22)(141) 
Balance at September 30, 2020 (a)424
 $2,712
$3,516
$12,320
$45,947
$2,997
$(14,216) $34
$53,310
 
(a)The par value of our preferred stock outstanding was less than $.5 million at each date and, therefore, is excluded from this presentation.
(b)On September 1, 2020, PNC redeemed all 4,800 shares of its Series Q Preferred Stock, as well as all 19.2 million Depositary Shares representing fractional interests in such shares.
(c)
Represents the cumulative effect of adopting ASU 2016-02 - Leases related primarily to deferred gains on previous sale-leaseback transactions. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2019 Form 10-K for additional detail.
(d)
Represents the cumulative effect of adopting ASU 2016-13 - Financial Instruments - Credit Losses. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in this Report for additional detail on this adoption.

The PNC Financial Services Group, Inc. – Form 10-Q 87  



Table 65: Other Comprehensive Income (Loss)

Details of other comprehensive income (loss) are as follows:

 Three months ended September 30Nine months ended September 30
 2020201920202019
In millionsPre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Debt securities            
Increase in net unrealized gains (losses) on securities$42
$(9)$33
$221
$(51)$170
$2,283
$(525)$1,758
$1,583
$(363)$1,220
Less: Net realized gains (losses) reclassified to earnings (a)32
(7)25
7
(2)5
255
(59)196
27
(6)21
Net change10
(2)8
214
(49)165
2,028
(466)1,562
1,556
(357)1,199
Cash flow hedge derivatives            
Increase in net unrealized gains (losses) on cash flow hedges15
(3)12
84
(19)65
960
(221)739
438
(100)338
Less: Net realized gains (losses) reclassified to earnings (a)134
(30)104
5
(1)4
282
(65)217
5
(1)4
Net change(119)27
(92)79
(18)61
678
(156)522
433
(99)334
Pension and other postretirement benefit plan adjustments            
Net pension and other postretirement benefit plan activity and other reclassified to earnings (b)2
 2
2
 2
(3)1
(2)63
(14)49
Net change2


2
2


2
(3)1
(2)63
(14)49
Other            
Net unrealized gains (losses) on other transactions 10
10
4
(7)(3)10
(9)1
14
(11)3
Net change0
10
10
4
(7)(3)10
(9)1
14
(11)3
Total other comprehensive income (loss) from continuing operations(107)35
(72)299
(74)225
2,713
(630)2,083
2,066
(481)1,585
Total other comprehensive income (loss) from discontinued operations   (23)4
(19)148
(33)115
(29)6
(23)
Total other comprehensive income (loss)$(107)$35
$(72)$276
$(70)$206
$2,861
$(663)$2,198
$2,037
$(475)$1,562

(a)Reclassifications for pre-tax debt securities and cash flow hedges are recorded in interest income and noninterest income on the Consolidated Income Statement.
(b)Reclassifications include amortization of actuarial losses (gains) and amortization of prior period services costs (credits) which are recorded in noninterest expense on the Consolidated Income Statement.



88   The PNC Financial Services Group, Inc. – Form 10-Q




Table 66: Accumulated Other Comprehensive Income (Loss) Components
In millions, after-taxDebt securities
 Cash flow hedge derivatives
 Pension and  other postretirement benefit plan adjustments
 Other
 Accumulated other Comprehensive Income from Continuing Operations
 Accumulated other Comprehensive Income from Discontinued Operations

Total
 
Three months ended             
Balance at June 30, 2019$954
 $320
 $(483) $(37) $754
 $(123)$631
 
Net activity165
 61
 2
 (3) 225
 (19)206
 
Balance at September 30, 2019$1,119
 $381
 $(481) $(40) $979
 $(142)$837
 
Balance at June 30, 2020$2,621
 $890
 $(412) $(30) $3,069
 $0
$3,069
 
Net activity8
 (92) 2
 10
 (72)  (72) 
Balance at September 30, 2020$2,629
 $798
 $(410) $(20) $2,997
 $0
$2,997
 
Nine months ended             
Balance at December 31, 2018$(80) $47
 $(530) $(43) $(606) $(119)$(725) 
Net activity1,199
 334
 49
 3
 1,585
 (23)1,562
 
Balance at September 30, 2019$1,119
 $381
 $(481) $(40) $979
 $(142)$837
 
Balance at December 31, 2019$1,067
 $276
 $(408) $(21) $914
 $(115)$799
 
Net activity1,562
 522
 (2) 1
 2,083
 115
2,198
 
Balance at September 30, 2020$2,629
 $798
 $(410) $(20) $2,997
 $0
$2,997
 

The following table provides the dividends per share for PNC's common and preferred stock.

Table 67: Dividends Per Share (a)
 Three months ended September 30Nine months ended September 30
 2020201920202019
Common Stock$1.15
$1.15
$3.45
$3.05
Preferred Stock    
   Series B$.45
$.45
$1.35
$1.35
   Series O$3,375
$3,375
$6,750
$6,750
   Series P$1,531
$1,531
$4,594
$4,594
   Series Q$1,343
$1,343
$4,031
$4,031
   Series R 

$2,425
$2,425
   Series S 

$2,500
$2,500
(a) Dividends are payable quarterly other than Series O, Series R, and Series S preferred stock, which are payable semiannually, with the Series O payable in different quarters
from the Series R and Series S preferred stock.

The PNC board of directors declared a quarterly cash dividend on common stock payable on November 5, 2020 of $1.15 per share, consistent with the second quarter dividend paid on August 5, 2020.


The PNC Financial Services Group, Inc. – Form 10-Q 89  



NOTE 11 EARNINGS PER SERVICING RIGHTSHARE

Goodwill
Table 68: Basic and Diluted Earnings Per Common Share
  Three months ended
September 30
 Nine months ended
September 30
 
In millions, except per share data 2020
 2019
 2020
 2019
 
Basic         
Net income from continuing operations $1,532
 $1,181
 $1,547
 $3,448
 
Less:         
Net income attributable to noncontrolling interests 13
 13
 27
 35
 
Preferred stock dividends 63
 63
 181
 181
 
Preferred stock discount accretion and redemptions 1
 1
 3
 3
 
Net income from continuing operations attributable to common shareholders 1,455

1,104

1,336

3,229
 
Less: Dividends and undistributed earnings allocated to nonvested restricted shares 8
 5
 7
 13
 
Net income from continuing operations attributable to basic common shareholders $1,447

$1,099
 $1,329

$3,216
 
Net income from discontinued operations attributable to common shareholders 

 $211
 $4,555
 $589
 
Less: Undistributed earnings allocated to nonvested restricted shares   1
 22
 2
 
Net income from discontinued operations attributable to basic common shareholders 


 $210
 $4,533
 $587
 
Basic weighted-average common shares outstanding 426
 444
 427
 450
 
Basic earnings per common share from continuing operations (a) $3.40
 $2.47
 $3.11
 $7.15
 
Basic earnings per common share from discontinued operations (a) 

 $.48
 $10.61
 $1.30
 
Basic earnings per common share (b) $3.40
 $2.95
 $13.73
 $8.45
 
Diluted 
       
Net income from continuing operations attributable to diluted common shareholders
 $1,447
 $1,099
 $1,329
 $3,216
 
Net income from discontinued operations attributable to basic common shareholders
 


 $210
 $4,533
 $587
 
Less: Impact of earnings per share dilution from discontinued operations   2
 2
 7
 
Net income from discontinued operations attributable to diluted common shareholders
 


 $208
 $4,531
 $580
 
Basic weighted-average common shares outstanding 426
 444
 427
 450
 
Dilutive potential common shares   1
 1
 1
 
Diluted weighted-average common shares outstanding 426
 445
 428
 451
 
Diluted earnings per common share from continuing operations (a) $3.39
 $2.47
 $3.11
 $7.13
 
Diluted earnings per common share from discontinued operations (a) 


 $.47
 $10.59
 $1.29
 
Diluted earnings per common share (b) $3.39
 $2.94
 $13.70
 $8.42
 
(a)Basic and diluted earnings per share under the two-class method are determined on net income reported on the income statement less earnings allocated to nonvested restricted shares and restricted share units with nonforfeitable dividends and dividend rights (participating securities).
(b)See Note 1 Accounting Policies in the Notes to Consolidated Financial Statements of this Report for additional information on our policy for not allocating losses to participating securities.

NOTE 12 FAIR VALUE

See Note 7 Goodwill and Mortgage Servicing Rights in our 2018 Form 10-K for more information regarding our goodwill.

Mortgage Servicing Rights
We recognize the right to service mortgage loans for others when we recognize it as an intangible asset andwhen the servicing income we receive is more than adequate compensation. MSRs totaled $1.5$1.1 billion and $2.0$1.6 billion at September 30, 20192020 and December 31, 2018,2019, respectively, and consisted of loan servicing contracts for commercial and residential mortgages measured at fair value.

MSRs are subject to declines in value from actual or expected prepayment of the underlying loans and defaults, as well as market driven changes in interest rates. We manage this risk by economically hedging the fair value of MSRs with securities and derivative instruments which are expected to increase (or decrease) in value when the value of MSRs decreases (or increases).

See the Sensitivity Analysis section of this Note 7,6, as well as Note 6 Fair Value in our 20182019 Form 10-K for more detail on our fair value measurement of MSRs. Refer to Note 7 Goodwill and Mortgage Servicing Rights in our 20182019 Form 10-K for more information on our accounting and measurement of MSRs.

Changes in the commercial and residential MSRs follow:

Table 56:57: Mortgage Servicing Rights
Commercial MSRs Residential MSRs Commercial MSRs Residential MSRs 
In millions2019
2018
 2019
2018
 2020
2019
 2020
2019
 
January 1$726
$668
 $1,257
$1,164
 $649
$726
 $995
$1,257
 
Additions:          
From loans sold with servicing retained29
39
 23
35
 65
29
 34
23
 
Purchases76
60
 87
113
 31
76
 113
87
 
Changes in fair value due to:          
Time and payoffs (a)(110)(105) (117)(130) (87)(110) (136)(117) 
Other (b)(126)104
 (362)188
 (143)(126) (408)(362) 
September 30$595
$766
 $888
$1,370
 $515
$595
 $598
$888
 
Related unpaid principal balance at September 30$203,808
$174,664
 $122,886
$127,099
 $234,897
$203,808
 $119,158
$122,886
 
Servicing advances at September 30$159
$193
 $123
$156
 $363
$159
 $107
$123
 
(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting primarily from market-driven changes in interest rates.

Sensitivity Analysis
The fair value of commercial and residential MSRs and significant inputs to the valuation models as of September 30, 20192020 are shown in Tables 5758 and 58.59. The expected and actual rates of mortgage loan prepayments are significant factors driving the fair value. Management uses both internal proprietary models and a third-party model to estimate future commercial mortgage loan prepayments and a third-party model to estimate future residential mortgage loan prepayments. These models have been refined based on current market conditions and management judgment. Future interest rates are another important factor in the valuation of MSRs. Management utilizes market implied forward interest rates to estimate the future direction of mortgage and discount rates. The forward rates utilized are derived from the current yield curve for U.S. dollar interest rate swaps and are consistent with pricing of capital markets instruments. Changes in the shape and slope of the forward curve in future periods may result in volatility in the fair value estimate.

A sensitivity analysis of the hypothetical effect on the fair value of MSRs to adverse changes in key assumptions is presented in Tables 5758 and 58.59. These sensitivities do not include the impact of the related hedging activities. Changes in fair value generally cannot be extrapolated because the relationship of the change in the assumption to the change in fair value may not be linear. Also, the effect of a variation in a particular assumption on the fair value of the MSRs is calculated independently without changing any other assumption. In reality, changes in one factor may result in changes in another (e.g., changes in mortgage interest rates, which drive changes in

The PNC Financial Services Group, Inc. – Form 10-Q 83  



prepayment rate estimates, could result in changes in the interest rate spread), which could either magnify or counteract the sensitivities.


68    The PNC Financial Services Group, Inc. – Form 10-Q



The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions.

Table 57:58: Commercial Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsSeptember 30
2019

 December 31
2018

 September 30
2020

 December 31
2019

 
Fair value$595
 $726
 $515
 $649
 
Weighted-average life (years)4.0
 4.1
 4.3
 4.1
 
Weighted-average constant prepayment rate4.60% 5.65% 4.70% 4.56% 
Decline in fair value from 10% adverse change$8
 $10
 $9
 $9
 
Decline in fair value from 20% adverse change$16
 $19
 $17
 $17
 
Effective discount rate7.88% 8.39% 7.37% 7.91% 
Decline in fair value from 10% adverse change$15
 $19
 $14
 $17
 
Decline in fair value from 20% adverse change$30
 $39
 $27
 $34
 


Table 58:59: Residential Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsSeptember 30
2019

 December 31
2018

 September 30
2020

 December 31
2019

 
Fair value$888
 $1,257
 $598
 $995
 
Weighted-average life (years)4.3
 6.9
 3.2
 5.2
 
Weighted-average constant prepayment rate17.44% 8.69% 24.82% 13.51% 
Decline in fair value from 10% adverse change$46
 $41
 $40
 $46
 
Decline in fair value from 20% adverse change$87
 $79
 $78
 $89
 
Weighted-average option adjusted spread773
bps806
bps927
bps769
bps
Decline in fair value from 10% adverse change$22
 $37
 $16
 $27
 
Decline in fair value from 20% adverse change$43
 $73
 $30
 $52
 


Fees from mortgage loan servicing, which includes contractually specified servicing fees, late fees and ancillary fees were $.2 billion for boththe three months ended September 30, 20192020 and 20182019 and $.4 billion for the nine months ended September 30, 20192020 and 2018.2019. We also generate servicing fees from fee-based activities provided to others for which we do not have an associated servicing asset. Fees from commercial and residential MSRs are reported within Noninterest income on our Consolidated Income Statement in Corporate services and Residential mortgage, respectively.

NOTE 8 EMPLOYEE7 BENEFITL PEASES
PNC's lessor arrangements primarily consist of operating, sales-type and direct financing leases for equipment. Lease agreements may include options to renew and for the lessee to purchase the leased equipment at the end of the lease term. Lease income from sales-type and direct financing leases is included in Loan interest income and operating lease income is included in Corporate services on our Consolidated Income Statement. For more information on lease accounting see Note 1 Accounting Policies and Note 24 Leases in our 2019 Form 10-K.

LANSTable 60: Lessor Income
 Three months ended
September 30
Nine months ended
September 30
 
In millions2020
2019
2020
2019
 
Product     
 Sales-type leases and direct financing leases$66
$72
$207
$223
 
 Operating leases22
29
74
90
 
Lessor Income$88
$101
$281
$313
 


Pension and Postretirement Plans
84   The PNC Financial Services Group, Inc. – Form 10-Q




As described inNOTE 8 BORROWED FUNDS
The following table shows the carrying value of total borrowed funds of $42.1 billion at September 30, 2020 (including adjustments related to accounting hedges and unamortized original issuance discounts) by remaining contractual maturity:
Table 61: Borrowed Funds
In billions 
Less than 1 year$11.8
 
1 to 2 years$5.9
 
2 to 3 years$6.9
 
3 to 4 years$2.0
 
4 to 5 years$3.2
 
Over 5 years$12.3
 


The following table presents the contractual rates and maturity dates of our FHLB borrowings, senior debt and subordinated debt as of September 30, 2020, and the carrying values as of September 30, 2020 and December 31, 2019.
Table 62: FHLB Borrowings, Senior Debt and Subordinated Debt
 Stated Rate Maturity Carrying Value 
Dollars in millions2020 2020 2020 2019 
Parent Company        
Senior debt2.20%-3.50%
 2021-2030 $9,674
 $8,843
 
Subordinated debt3.90% 2024 811
 777
 
Junior subordinated debt0.82% 2028 205
 205
 
Subtotal    10,690
 9,825
 
Bank        
FHLB (a)0.34%-0.57%
 2020-2021 5,500
 16,341
 
Senior debt0.00%-3.50%
 2020-2043 17,165
 20,167
 
Subordinated debt2.70%-4.20%
 2022-2029 5,449
 5,152
 
Subtotal    28,114
 41,660
 
Total    $38,804
 $51,485
 
(a)FHLB borrowings are generally collateralized by residential mortgage loans, other mortgage-related loans and investment securities.
In Table 62, the carrying values for Parent Company senior and subordinated debt include basis adjustments of $763 million and $63 million, respectively, whereas Bank senior and subordinated debt include basis adjustments of $555 million and $469 million, respectively, related to fair value accounting hedges as of September 30, 2020.
Certain borrowings are reported at fair value. Refer to Note 11 Employee Benefit Plans12 Fair Value for more information on those borrowings.
For further information regarding junior subordinated debentures refer to Note 10 Borrowed Funds in our 20182019 Form 10-K, we have a noncontributory, qualified defined benefit pension plan covering eligible employees. Benefits are determined using a cash balance formula where earnings credits are a percentage of eligible compensation and are subject to a minimum annual amount. Any pension contributions to the plan are based on an actuarially determined amount necessary to fund total benefits payable to plan participants.

We also maintain nonqualified supplemental retirement plans for certain employees and provide certain health care and life insurance benefits for qualifying retired employees (postretirement benefits) through various plans. We reserve the right to terminate or make changes to these plans at any time.10-K.



The PNC Financial Services Group, Inc. – Form 10-Q6985  



NOTE 9 COMMITMENTS
In the normal course of business, we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. The componentsfollowing table presents our outstanding commitments to extend credit along with significant other commitments as of September 30, 2020 and December 31, 2019, respectively.
Table 63: Commitments to Extend Credit and Other Commitments
In millionsSeptember 30
2020

 December 31
2019

 
Commitments to extend credit    
Total commercial lending$145,312
 $131,762
 
Home equity lines of credit16,793
 16,803
 
Credit card31,841
 30,862
 
Other6,905
 6,162
 
Total commitments to extend credit200,851
 185,589
 
Net outstanding standby letters of credit (a)9,080
 9,843
 
Reinsurance agreements (b)85
 1,393
 
Standby bond purchase agreements (c)1,434
 1,295
 
Other commitments (d)1,475
 1,498
 
Total commitments to extend credit and other commitments$212,925
 $199,618
 
(a)Net outstanding standby letters of credit include $3.9 billion and $4.1 billion at September 30, 2020 and December 31, 2019, respectively, which support remarketing programs.
(b)Represents aggregate maximum exposure up to the specified limits of the reinsurance contracts provided by our wholly-owned captive insurance subsidiary. These amounts reflect estimates based on availability of financial information from insurance carriers. As of September 30, 2020, the aggregate maximum exposure amount was zero for accidental death and dismemberment contracts, and $.1 billion for credit life, accident and health contracts. Comparable amounts at December 31, 2019 were $1.3 billion and $.1 billion, respectively.
(c)We enter into standby bond purchase agreements to support municipal bond obligations.
(d)Includes $.6 billion related to investments in qualified affordable housing projects for both September 30, 2020 and December 31, 2019.

Commitments to Extend Credit

Commitments to extend credit, or net unfunded loan commitments, represent arrangements to lend funds or provide liquidity subject to specified contractual conditions. These commitments generally have fixed expiration dates, may require payment of a fee, and generally contain termination clauses in the event the customer’s credit quality deteriorates.

Net Outstanding Standby Letters of Credit

We issue standby letters of credit and share in the risk of standby letters of credit issued by other financial institutions, in each case to support obligations of our customers to third parties, such as insurance requirements and the facilitation of transactions involving capital markets product execution. Approximately 96% of our net periodic benefit costoutstanding standby letters of credit were rated as Pass as of September 30, 2020, with the remainder rated as Criticized. An internal credit rating of Pass indicates the expected risk of loss is currently low, while a rating of Criticized indicates a higher degree of risk.

If the customer fails to meet its financial or performance obligation to the third party under the terms of the contract or there is a need to support a remarketing program, then upon a draw by a beneficiary, subject to the terms of the letter of credit, we would be obligated to make payment to them. The standby letters of credit outstanding on September 30, 2020 had terms ranging from less than one year to six years.

As of September 30, 2020, assets of $1.1 billion secured certain specifically identified standby letters of credit. In addition, a portion of the remaining standby letters of credit issued on behalf of specific customers is also secured by collateral or guarantees that secure the customers’ other obligations to us. The carrying amount of the liability for our obligations related to standby letters of credit and participations in standby letters of credit was $.2 billion at September 30, 2020 and is included in Other liabilities on our Consolidated Balance Sheet.


86   The PNC Financial Services Group, Inc. – Form 10-Q




NOTE 10 TOTAL EQUITY AND OTHER COMPREHENSIVE INCOME

Activity in total equity for the three and nine months ended September 30, 2020 and 2019 and 2018, respectively, wereis as follows.
Table 64: Rollforward of Total Equity
   Shareholders’ Equity      
In millions
Shares
Outstanding
Common
Stock

 
Common
Stock

Capital
Surplus -
Preferred
Stock

Capital
Surplus -
Common
Stock and
Other

Retained
Earnings

Accumulated
Other
Comprehensive
Income (Loss)

Treasury
Stock

 
Non-
controlling
Interests

Total Equity
 
Three months ended            
Balance at June 30, 2019 (a)447
 $2,711
$3,991
$12,257
$40,616
$631
$(10,866) $41
$49,381
 
Net income     1,379
   13
1,392
 
Other comprehensive income (loss), net of tax      206
   206
 
Cash dividends declared - Common     (518)    (518) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    

 
Common stock activity    

     

 
Treasury stock activity(8)   (5)  (972)  (977) 
Other   
53
    (19)34
 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
Balance at June 30, 2020 (a)425
 $2,712
$3,995
$12,289
$44,986
$3,069
$(14,128) $25
$52,948
 
Net income     1,519
   13
1,532
 
Other comprehensive income, net of tax      (72)   (72) 
Cash dividends declared - Common     (494)    (494) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    
 
Common stock activity    

     

 
Treasury stock activity(1)   1
  (88)  (87) 
Preferred stock redemption - Series Q (b)   (480)      (480) 
Other    30
    (4)26
 
Balance at September 30, 2020 (a)424
 $2,712
$3,516
$12,320
$45,947
$2,997
$(14,216) $34
$53,310
 
Nine months ended            
Balance at December 31, 2018 (a)457
 $2,711
$3,986
$12,291
$38,919
$(725)$(9,454) $42
$47,770
 
Cumulative effect of ASU 2016-02 adoption (c)     62

   62
 
Balance at January 1, 2019 (a)457
 $2,711
$3,986
$12,291
$38,981
$(725)$(9,454) $42
$47,832
 
Net income     4,002
   35
4,037
 
Other comprehensive income (loss), net of tax      1,562
   1,562
 
Cash dividends declared - Common     (1,386)    (1,386) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    10
     10
 
Treasury stock activity(18)   4
  (2,384)  (2,380) 
Other   3


    (42)(39) 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
Balance at December 31, 2019 (a)433
 $2,712
$3,993
$12,376
$42,215
$799
$(12,781) $29
$49,343
 
Cumulative effect of ASU 2016-13 adoption (d)     (671)    (671) 
Balance at January 1, 2020 (a)433
 $2,712
$3,993
$12,376
$41,544
$799
$(12,781) $29
$48,672
 
Net income     6,075
   27
6,102
 
Other comprehensive income, net of tax      2,198
   2,198
 
Cash dividends declared - Common     (1,488)    (1,488) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    11
     11
 
Treasury stock activity(9)   52
  (1,435)  (1,383) 
Preferred stock redemption - Series Q (b)   (480)      (480) 
Other    (119)    (22)(141) 
Balance at September 30, 2020 (a)424
 $2,712
$3,516
$12,320
$45,947
$2,997
$(14,216) $34
$53,310
 
(a)The par value of our preferred stock outstanding was less than $.5 million at each date and, therefore, is excluded from this presentation.
(b)On September 1, 2020, PNC redeemed all 4,800 shares of its Series Q Preferred Stock, as well as all 19.2 million Depositary Shares representing fractional interests in such shares.
(c)
Represents the cumulative effect of adopting ASU 2016-02 - Leases related primarily to deferred gains on previous sale-leaseback transactions. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2019 Form 10-K for additional detail.
(d)
Represents the cumulative effect of adopting ASU 2016-13 - Financial Instruments - Credit Losses. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in this Report for additional detail on this adoption.

The PNC Financial Services Group, Inc. – Form 10-Q 87  



Table 65: Other Comprehensive Income (Loss)

Details of other comprehensive income (loss) are as follows:
Table 59: Components of Net Periodic Benefit Cost (a)
 Qualified Pension Plan  Nonqualified Pension Plan  Postretirement Benefits 
Three months ended September 30
In millions
2019
 2018
  2019
 2018
  2019
 2018
 
Net periodic cost consists of:              
Service cost$29
 $29
  $1
 $1
  $1
 $1
 
Interest cost46
 43
  3
 2
  3
 3
 
Expected return on plan assets(72) (76)    
  (1) (1) 
Amortization of prior service credit1
 


    
    

 
Amortization of actuarial losses  

  1
 1
    
 
Net periodic cost/(benefit)$4
 $(4)  $5
 $4
  $3
 $3
 

 Qualified Pension Plan  Nonqualified Pension Plan  Postretirement Benefits 
Nine months ended September 30
In millions
2019
 2018
  2019
 2018
  2019
 2018
 
Net periodic cost consists of:              
Service cost$86
 $87
  $2
 $2
  $3
 $3
 
Interest cost139
 128
  8
 7
  10
 9
 
Expected return on plan assets(215) (229)    
  (4) (4) 
Amortization of prior service credit3
 1
    
    

 
Amortization of actuarial losses3
 

  3
 3
      
Net periodic cost/(benefit)$16
 $(13)  $13
 $12
  $9
 $8
 
 Three months ended September 30Nine months ended September 30
 2020201920202019
In millionsPre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Pre-tax
Tax effect
After-tax
Debt securities            
Increase in net unrealized gains (losses) on securities$42
$(9)$33
$221
$(51)$170
$2,283
$(525)$1,758
$1,583
$(363)$1,220
Less: Net realized gains (losses) reclassified to earnings (a)32
(7)25
7
(2)5
255
(59)196
27
(6)21
Net change10
(2)8
214
(49)165
2,028
(466)1,562
1,556
(357)1,199
Cash flow hedge derivatives            
Increase in net unrealized gains (losses) on cash flow hedges15
(3)12
84
(19)65
960
(221)739
438
(100)338
Less: Net realized gains (losses) reclassified to earnings (a)134
(30)104
5
(1)4
282
(65)217
5
(1)4
Net change(119)27
(92)79
(18)61
678
(156)522
433
(99)334
Pension and other postretirement benefit plan adjustments            
Net pension and other postretirement benefit plan activity and other reclassified to earnings (b)2
 2
2
 2
(3)1
(2)63
(14)49
Net change2


2
2


2
(3)1
(2)63
(14)49
Other            
Net unrealized gains (losses) on other transactions 10
10
4
(7)(3)10
(9)1
14
(11)3
Net change0
10
10
4
(7)(3)10
(9)1
14
(11)3
Total other comprehensive income (loss) from continuing operations(107)35
(72)299
(74)225
2,713
(630)2,083
2,066
(481)1,585
Total other comprehensive income (loss) from discontinued operations   (23)4
(19)148
(33)115
(29)6
(23)
Total other comprehensive income (loss)$(107)$35
$(72)$276
$(70)$206
$2,861
$(663)$2,198
$2,037
$(475)$1,562

(a)The service cost component is includedReclassifications for pre-tax debt securities and cash flow hedges are recorded in Personnel expenseinterest income and noninterest income on the Consolidated Income Statement. All other components
(b)Reclassifications include amortization of actuarial losses (gains) and amortization of prior period services costs (credits) which are includedrecorded in Other noninterest expense on the Consolidated Income Statement.



88   The PNC Financial Services Group, Inc. – Form 10-Q




Table 66: Accumulated Other Comprehensive Income (Loss) Components
In millions, after-taxDebt securities
 Cash flow hedge derivatives
 Pension and  other postretirement benefit plan adjustments
 Other
 Accumulated other Comprehensive Income from Continuing Operations
 Accumulated other Comprehensive Income from Discontinued Operations

Total
 
Three months ended             
Balance at June 30, 2019$954
 $320
 $(483) $(37) $754
 $(123)$631
 
Net activity165
 61
 2
 (3) 225
 (19)206
 
Balance at September 30, 2019$1,119
 $381
 $(481) $(40) $979
 $(142)$837
 
Balance at June 30, 2020$2,621
 $890
 $(412) $(30) $3,069
 $0
$3,069
 
Net activity8
 (92) 2
 10
 (72)  (72) 
Balance at September 30, 2020$2,629
 $798
 $(410) $(20) $2,997
 $0
$2,997
 
Nine months ended             
Balance at December 31, 2018$(80) $47
 $(530) $(43) $(606) $(119)$(725) 
Net activity1,199
 334
 49
 3
 1,585
 (23)1,562
 
Balance at September 30, 2019$1,119
 $381
 $(481) $(40) $979
 $(142)$837
 
Balance at December 31, 2019$1,067
 $276
 $(408) $(21) $914
 $(115)$799
 
Net activity1,562
 522
 (2) 1
 2,083
 115
2,198
 
Balance at September 30, 2020$2,629
 $798
 $(410) $(20) $2,997
 $0
$2,997
 

The following table provides the dividends per share for PNC's common and preferred stock.

Table 67: Dividends Per Share (a)
 Three months ended September 30Nine months ended September 30
 2020201920202019
Common Stock$1.15
$1.15
$3.45
$3.05
Preferred Stock    
   Series B$.45
$.45
$1.35
$1.35
   Series O$3,375
$3,375
$6,750
$6,750
   Series P$1,531
$1,531
$4,594
$4,594
   Series Q$1,343
$1,343
$4,031
$4,031
   Series R 

$2,425
$2,425
   Series S 

$2,500
$2,500
(a) Dividends are payable quarterly other than Series O, Series R, and Series S preferred stock, which are payable semiannually, with the Series O payable in different quarters
from the Series R and Series S preferred stock.

The PNC board of directors declared a quarterly cash dividend on common stock payable on November 5, 2020 of $1.15 per share, consistent with the second quarter dividend paid on August 5, 2020.


The PNC Financial Services Group, Inc. – Form 10-Q 89  



NOTE 11 EARNINGS PER SHARE

Table 68: Basic and Diluted Earnings Per Common Share
  Three months ended
September 30
 Nine months ended
September 30
 
In millions, except per share data 2020
 2019
 2020
 2019
 
Basic         
Net income from continuing operations $1,532
 $1,181
 $1,547
 $3,448
 
Less:         
Net income attributable to noncontrolling interests 13
 13
 27
 35
 
Preferred stock dividends 63
 63
 181
 181
 
Preferred stock discount accretion and redemptions 1
 1
 3
 3
 
Net income from continuing operations attributable to common shareholders 1,455

1,104

1,336

3,229
 
Less: Dividends and undistributed earnings allocated to nonvested restricted shares 8
 5
 7
 13
 
Net income from continuing operations attributable to basic common shareholders $1,447

$1,099
 $1,329

$3,216
 
Net income from discontinued operations attributable to common shareholders 

 $211
 $4,555
 $589
 
Less: Undistributed earnings allocated to nonvested restricted shares   1
 22
 2
 
Net income from discontinued operations attributable to basic common shareholders 


 $210
 $4,533
 $587
 
Basic weighted-average common shares outstanding 426
 444
 427
 450
 
Basic earnings per common share from continuing operations (a) $3.40
 $2.47
 $3.11
 $7.15
 
Basic earnings per common share from discontinued operations (a) 

 $.48
 $10.61
 $1.30
 
Basic earnings per common share (b) $3.40
 $2.95
 $13.73
 $8.45
 
Diluted 
       
Net income from continuing operations attributable to diluted common shareholders
 $1,447
 $1,099
 $1,329
 $3,216
 
Net income from discontinued operations attributable to basic common shareholders
 


 $210
 $4,533
 $587
 
Less: Impact of earnings per share dilution from discontinued operations   2
 2
 7
 
Net income from discontinued operations attributable to diluted common shareholders
 


 $208
 $4,531
 $580
 
Basic weighted-average common shares outstanding 426
 444
 427
 450
 
Dilutive potential common shares   1
 1
 1
 
Diluted weighted-average common shares outstanding 426
 445
 428
 451
 
Diluted earnings per common share from continuing operations (a) $3.39
 $2.47
 $3.11
 $7.13
 
Diluted earnings per common share from discontinued operations (a) 


 $.47
 $10.59
 $1.29
 
Diluted earnings per common share (b) $3.39
 $2.94
 $13.70
 $8.42
 
(a)Basic and diluted earnings per share under the two-class method are determined on net income reported on the income statement less earnings allocated to nonvested restricted shares and restricted share units with nonforfeitable dividends and dividend rights (participating securities).
(b)See Note 1 Accounting Policies in the Notes to Consolidated Financial Statements of this Report for additional information on our policy for not allocating losses to participating securities.

NOTE 912 FAIR VALUE

Fair Value Measurement

We measure certain financial assets and liabilities at fair value. Fair value is defined as the price that would be received to sell an asset or the price that would be paid to transfer a liability on the measurement date, and is determined using an exit price in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants. The fair value hierarchy established by GAAP requires us to maximize the use of observable inputs when measuring fair value. For more information regarding the fair value hierarchy, see Note 6 Fair Value in our 2019 Form 10-K.


90   The PNC Financial Services Group, Inc. – Form 10-Q




Assets and Liabilities Measured at Fair Value on a Recurring Basis

For more information on the valuation methodologies used to measure assets and liabilities at fair value on a recurring basis, see Note 6 Fair Value in our 2019 Form 10-K. The following table summarizes our assets and liabilities measured at fair value on a recurring basis, including instruments for which we have elected the fair value option.

Table 69: Fair Value Measurements – Recurring Basis Summary
 September 30, 2020  December 31, 2019 
In millionsLevel 1
 Level 2
 Level 3
 
Total
Fair Value

  Level 1
 Level 2
 Level 3
 
Total
Fair Value

 
Assets                 
Residential mortgage loans held for sale  $583
 $77
 $660
    $817
 $2
 $819
 
Commercial mortgage loans held for sale  647
 59
 706
    182
 64
 246
 
Securities available for sale               

 
U.S. Treasury and government agencies$17,946
 279
   18,225
  $16,236
 280
   16,516
 
Residential mortgage-backed               

 
Agency  52,928
   52,928
    36,321
   36,321
 
Non-agency  165
 1,438
 1,603
    73
 1,741
 1,814
 
Commercial mortgage-backed               

 
Agency  2,966
   2,966
    3,118
   3,118
 
Non-agency  3,818
 11
 3,829
    3,372
   3,372
 
Asset-backed  5,032
 208
 5,240
    4,874
 240
 5,114
 
Other  4,885
 71
 4,956
    2,834
 74
 2,908
 
Total securities available for sale17,946
 70,073
 1,728
 89,747
  16,236
 50,872
 2,055
 69,163
 
Loans  654
 647
 1,301
    442
 300
 742
 
Equity investments (a)691
   1,259
 2,236
  855
   1,276
 2,421
 
Residential mortgage servicing rights    598
 598
      995
 995
 
Commercial mortgage servicing rights    515
 515
      649
 649
 
Trading securities (b)660
 1,061
   1,721
  433
 2,787
   3,220
 
Financial derivatives (b) (c)  7,206
 137
 7,343
    3,448
 54
 3,502
 
Other assets344
 60
   404
  339
 131
   470
 
Total assets (d)$19,641
 $80,284
 $5,020
 $105,231
  $17,863

$58,679

$5,395

$82,227
 
Liabilities               

 
Other borrowed funds$777
 $41
 $2
 $820
  $385
 $126
 $7
 $518
 
Financial derivatives (c) (e)2
 2,565
 143
 2,710
    1,819
 200
 2,019
 
Other liabilities    90
 90
      137
 137
 
Total liabilities (f)$779
 $2,606
 $235
 $3,620
  $385
 $1,945
 $344
 $2,674
 
(a)Certain investments that are measured at fair value using the net asset value (NAV) per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
(b)Included in Other assets on the Consolidated Balance Sheet.
(c)Amounts at September 30, 2020 and December 31, 2019 are presented gross and are not reduced by the impact of legally enforceable master netting agreements that allow us to net positive and negative positions and cash collateral held or placed with the same counterparty. See Note 13 Financial Derivatives for additional information related to derivative offsetting.
(d)Total assets at fair value as a percentage of total consolidated assets was 23% and 20% as of September 30, 2020 and December 31, 2019, respectively. Level 3 assets as a percentage of total assets at fair value was 5% and 7% as of September 30, 2020 and December 31, 2019, respectively. Level 3 assets as a percentage of total consolidated assets was 1% at both September 30, 2020 and December 31, 2019.
(e)Included in Other liabilities on the Consolidated Balance Sheet.
(f)Total liabilities at fair value as a percentage of total consolidated liabilities was 1% at both September 30, 2020 and December 31, 2019. Level 3 liabilities as a percentage of total liabilities at fair value was 6% and 13% as of September 30, 2020 and December 31, 2019, respectively. Level 3 liabilities as a percentage of total consolidated liabilities was less than 1% at both September 30, 2020 and December 31, 2019.


The PNC Financial Services Group, Inc. – Form 10-Q 91  



Reconciliations of assets and liabilities measured at fair value on a recurring basis using Level 3 inputs for the three and nine months ended September 30, 2020 and 2019 follow:
Table 70: Reconciliation of Level 3 Assets and Liabilities
Three Months Ended September 30, 2020
   Total realized / unrealized
gains or losses for the 
period (a)
                Unrealized
gains / losses
on assets and
liabilities held on
Consolidated
Balance Sheet at
Sept. 30, 2020
(a) (c)
Level 3 Instruments Only
In millions
Fair Value June 30, 2020
Included in
Earnings

Included
in Other
comprehensive
income (b)
 Purchases
Sales
Issuances
Settlements
 Transfers
into
Level 3

Transfers
out of
Level 3

 Fair
Value Sept. 30, 2020

Assets               
Residential mortgage loans
held for sale
$88
   $15
$(10) $(9) $3
$(10) $77
  
Commercial mortgage
loans held for sale
60
$(1)          59
  
Securities available for sale               
Residential mortgage-
backed non-agency
1,491
12
 $18
   (83)    1,438
  
Commercial mortgage-
backed non-agency
19
  (8)        11
  
Asset-backed210
1
 5
   (8)    208
  
Other72
   (1)       71
  
Total securities
available for sale
1,792
13

15
(1)



(91) 



 1,728
  
Loans607
7
  63
(3) (27)    647
$7
 
Equity investments1,183
63
  60
(47)      1,259
56
 
Residential mortgage
servicing rights
577
11
  52
 $12
(54)    598
11
 
Commercial mortgage
servicing rights
490
23
  8
 20
(26)    515
23
 
Trading securities            

  
Financial derivatives141
41
  3
  (48)    137
52
 
Other assets            

  
Total assets$4,938
$157
 $15
$200
$(60)$32
$(255) $3
$(10) $5,020
$149
 
Liabilities               
Other borrowed funds$2
     $2
$(2)    $2
  
Financial derivatives209
$(10)   $1
 (57)    143
$(7) 
Other liabilities85
7
    17
(19)    90
6
 
Total liabilities$296
$(3)  

$1
$19
$(78) 



 $235
$(1) 
Net gains (losses) $160
(f)          $150
(g) 



92   The PNC Financial Services Group, Inc. – Form 10-Q




Three Months Ended September 30, 2019
   Total realized / unrealized
gains or losses for the 
period (a)
              Unrealized gains/losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2019
(a) (c)
Level 3 Instruments Only
In millions
Fair Value June 30, 2019
Included in Earnings
Included in Other comprehensive income (b) Purchases
Sales
Issuances
Settlements
Transfers into Level 3
Transfers out of Level 3
 Fair Value Sept. 30, 2019
Assets              
Residential mortgage loans
held for sale
$2
   $3

 $(1)$8
$(8)(e)$4
  
Commercial mortgage
loans held for sale
73
    

(1)   72

 
Securities available for sale              
Residential mortgage-
backed non-agency
1,976
$23
 $(3)   (143)   1,853
  
Asset-backed261
2
 
1

 (12)   252
  
Other80
1
 (3)5

 (6) 
 77
  
Total securities
available for sale
2,317
26
 (6)6

 (161) 
 2,182
  
Loans259
5
  93
$(7)$1
(14)2
(10)(e)329
$4
 
Equity investments1,323
48
  65
(46)     1,390
50
 
Residential mortgage
servicing rights
997
(100)  22
 9
(40)   888
(97) 
Commercial mortgage
servicing rights
630
(38)  25
 13
(35)   595
(38) 
Trading securities

      

      
Financial derivatives86
17
  6
  (19)   90
16
 
Other assets

     
    
 
Total assets$5,687
$(42) $(6)$220
$(53)$23
$(271)$10
$(18) $5,550
$(65) 
Liabilities              
Other borrowed funds$5
     $13
$(12)   $6
  
Financial derivatives221
$8
   $4
 (27)   206
$13
 
Other liabilities78
14
  $16
 13
(16)   105
8
 
Total liabilities$304
$22
  $16
$4
$26
$(55)   $317
$21
 
Net gains (losses) $(64)(f)         $(86)(g)





The PNC Financial Services Group, Inc. – Form 10-Q 93  



(continued from previous page)

Nine Months Ended September 30, 2020
   Total realized / unrealized
gains or losses for the 
period (a)
                Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2020 (a) (c)
Level 3 Instruments Only
In millions
Fair
Value
Dec. 31,
2019

Included in
Earnings

Included
in Other
comprehensive
income (b)
 Purchases
Sales
Issuances
Settlements
 Transfers
into
Level 3

Transfers
out of
Level 3

 Fair Value Sept. 30, 2020
Assets               
Residential mortgage loans
held for sale
$2
   $22
$(12) $(12) $90
$(13)(e) $77
  
Commercial mortgage
loans held for sale
64
$(2)     (3)    59
$(1) 
Securities available for sale               
Residential mortgage-
backed non-agency
1,741
40
 $(81)   (262)    1,438
  
Commercial mortgage-
backed non-agency
   (8)     19
  11
  
Asset-backed240
5
 (8)   (29)    208
  
Other74
  (3)3
  (3)    71
  
Total securities
available for sale
2,055
45
 (100)3

 (294) 19

 1,728

 
Loans300
20
  134
(34) 313
(d)  (86)(e) 647
20
 
Equity investments1,276
(68)  173
(122)      1,259
(69) 
Residential mortgage
servicing rights
995
(408)  113
 $34
(136)    598
(408) 
Commercial mortgage
servicing rights
649
(143)  31
 65
(87)    515
(144) 
Trading securities
           
  
Financial derivatives54
192
  9
  (118)    137
200
 
Other assets
           
  
Total assets$5,395
$(364) $(100)$485
$(168)$99
$(337) $109
$(99) $5,020
$(402) 
Liabilities               
Other borrowed funds$7
     $27
$(32)    $2
  
Financial derivatives200
$26
   $3
 (86)    143
$30
 
Other liabilities137
13
    54
(116) $2
  90
(2) 
Total liabilities$344
$39
  
$3
$81
$(234) $2
  $235
$28
 
Net gains (losses) $(403)(f)           $(430)(g) 


94   The PNC Financial Services Group, Inc. – Form 10-Q




Nine Months Ended September 30, 2019
   Total realized / unrealized
gains or losses for the 
period (a)
               Unrealized gains/losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2019 (a) (c)
Level 3 Instruments Only
In millions
Fair
Value
Dec. 31,
2018

Included in
Earnings

Included
in Other
comprehensive
income (b)
 Purchases
Sales
Issuances
Settlements
Transfers
into
Level 3

Transfers
out of
Level 3

 Fair Value Sept. 30, 2019
Assets              
Residential mortgage loans
held for sale
$2
   $5
$(1) $(1)$12
$(13)(e)$4
  
Commercial mortgage
loans held for sale
87
$2
     (17)   72
$2
 
Securities available for sale              
Residential mortgage-
backed non-agency
2,128
59
 $18
   (352)   1,853

 
Asset-backed274
4
 6
1

 (33)   252
  
Other84
1
 (4)8
(3) (9)   77
  
Total securities
available for sale
2,486
64

20
9
(3)
(394)


2,182

 
Loans272
10
  126
(18)

(39)5
(27)(e)329
6
 
Equity investments1,255
104
  260
(229)     1,390
53
 
Residential mortgage
servicing rights
1,257
(362)  87
 $23
(117)   888
(353) 
Commercial mortgage
servicing rights
726
(126)  76
 29
(110)   595
(126) 
Trading securities2
      (2)   
  
Financial derivatives25
104
  6
  (45)   90
100
 
Other assets45
      (45)   
  
Total assets$6,157
$(204)
$20
$569
$(251)$52
$(770)$17
$(40)
$5,550
$(318) 
Liabilities              
Other borrowed funds$7
     $39
$(40)   $6
  
Financial derivatives268
$58
   $5
 (125)   206
$65
 
Other liabilities58
34
  $16
2
66
(71)   105
20
 
Total liabilities$333
$92



$16
$7
$105
$(236)




$317
$85
 
Net gains (losses) $(296)(f)         $(403)(g)

(a)Losses for assets are bracketed while losses for liabilities are not.
(b)The difference in unrealized gains and losses for the period included in Other comprehensive income and changes in unrealized gains and losses for the period included in Other comprehensive income for securities available for sale held at the end of the reporting period were not significant.
(c)The amount of the total gains or losses for the period included in earnings that is attributable to the change in unrealized gains or losses related to those assets and liabilities held at the end of the reporting period.
(d)
Upon adoption of ASU 2016-13 - Credit Losses, we discontinued the accounting for purchased impaired loans and elected the one-time fair value option election for some of these loans and certain nonperforming loans.
(e)Residential mortgage loan transfers out of Level 3 are primarily driven by residential mortgage loans transferring to OREO as well as reclassification of mortgage loans held for sale to held for investment.
(f)Net gains (losses) realized and unrealized included in earnings related to Level 3 assets and liabilities included amortization and accretion. The amortization and accretion amounts were included in Interest income on the Consolidated Income Statement and the remaining net gains (losses) realized and unrealized were included in Noninterest income on the Consolidated Income Statement.
(g)Net unrealized gains (losses) related to assets and liabilities held at the end of the reporting period were included in Noninterest income on the Consolidated Income Statement.
An instrument’s categorization within the hierarchy is based on the lowest level of input that is significant to the fair value measurement. Changes from one quarter to the next related to the observability of inputs to a fair value measurement may result in a reclassification (transfer) of assets or liabilities between hierarchy levels.




The PNC Financial Services Group, Inc. – Form 10-Q 95  



Quantitative information about the significant unobservable inputs within Level 3 recurring assets and liabilities follows:

Table 71: Fair Value Measurements – Recurring Quantitative Information

September 30, 2020
Level 3 Instruments Only
Dollars in millions
Fair Value
Valuation TechniquesUnobservable InputsRange (Weighted-Average) (a)
Commercial mortgage loans held for sale$59
Discounted cash flowSpread over the benchmark curve (b)630bps - 4,490bps (2,784bps)
Residential mortgage-backed
non-agency securities
1,438
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 37.6% (8.5%)
Constant default rate0.0% - 12.2% (4.7%)
Loss severity25.0% - 95.7% (48.6%)
Spread over the benchmark curve (b)278bps weighted-average
Asset-backed securities208
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 22.0% (7.3%)
Constant default rate1.0% - 7.2% (3.3%)
Loss severity30.0% - 100.0% (59.1%)
Spread over the benchmark curve (b)335bps weighted-average
Loans - Residential real estate436
Consensus pricing (c)Cumulative default rate3.6% - 100.0% (82.1%)
Loss severity0.0% - 100.0% (11.8%)
Discount rate4.8% - 6.8% (5.2%)
 125
Discounted cash flowLoss severity8.0% weighted-average
Discount rate3.2% weighted-average
Loans - Home equity22
Consensus pricing (c)Cumulative default rate3.6% - 100.0% (89.9%)
Loss severity0.0% - 98.4% (35.0%)
Discount rate4.8% - 6.8% (6.3%)
 64
Consensus pricing (c)Credit and liquidity discount17.5% - 97.0% (58.2%)
Equity investments1,259
Multiple of adjusted earningsMultiple of earnings5.0x - 15.9x (8.6x)
Residential mortgage servicing rights598
Discounted cash flowConstant prepayment rate0.0% - 56.0% (24.8%)
Spread over the benchmark curve (b)361bps - 3,348bps (927bps)
Commercial mortgage servicing rights515
Discounted cash flowConstant prepayment rate3.7% - 19.2% (4.7%)
Discount rate4.5% - 7.9% (7.4%)
Financial derivatives - Swaps related to
sales of certain Visa Class B
common shares
(112)Discounted cash flowEstimated conversion factor of Visa Class B shares into Class A shares162.3% weighted-average
Estimated annual growth rate of Visa Class A share price16.0%
Estimated length of litigation resolution dateQ2 2021
Insignificant Level 3 assets, net of
liabilities (d)
173
   
Total Level 3 assets, net of liabilities (e)$4,785
   

96   The PNC Financial Services Group, Inc. – Form 10-Q




December 31, 2019
Level 3 Instruments Only
Dollars in millions
Fair Value
Valuation TechniquesUnobservable InputsRange (Weighted-Average) (a)
Commercial mortgage loans held for sale$64
Discounted cash flowSpread over the benchmark curve (b)530bps - 2,935bps (1,889bps)
Residential mortgage-backed
non-agency securities
1,741
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 36.2% (9.9%)
Constant default rate0.0% - 14.1% (4.3%)
Loss severity26.6% - 95.7% (51.9%)
Spread over the benchmark curve (b)188bps weighted-average
Asset-backed securities240
Priced by a third-party vendor using a discounted cash flow pricing modelConstant prepayment rate1.0% - 22.0% (7.5%)
Constant default rate1.0% - 7.2% (3.4%)
Loss severity30.0% - 100.0% (57.6%)
Spread over the benchmark curve (b)215bps weighted-average
Loans184
Consensus pricing (c)Cumulative default rate3.6% - 100.0% (76.7%)
Loss severity0.0% - 100.0% (14.5%)
Discount rate5.0% - 8.0% (5.2%)
 72
Discounted cash flowLoss severity8.0% weighted-average
Discount rate4.8% weighted-average
 44
Consensus pricing (c)Credit and Liquidity discount0.0% - 99.0% (63.4%)
Equity investments1,276
Multiple of adjusted earningsMultiple of earnings5.0x - 16.5x (8.5x)
Residential mortgage servicing rights995
Discounted cash flowConstant prepayment rate0.0% - 53.8% (13.5%)
Spread over the benchmark curve (b)320bps - 1,435bps (769bps)
Commercial mortgage servicing rights649
Discounted cash flowConstant prepayment rate3.5% - 18.1% (4.6%)
Discount rate5.6% - 8.1% (7.9%)
Financial derivatives - Swaps related to
sales of certain Visa Class B
common shares
(176)Discounted cash flowEstimated conversion factor of Visa Class B shares into Class A shares162.3% weighted-average
Estimated annual growth rate of Visa Class A share price16.0%
Estimated length of litigation
resolution date
Q1 2021
Insignificant Level 3 assets, net of
liabilities (d)
(38)   
Total Level 3 assets, net of liabilities (e)$5,051
   
(a)Unobservable inputs were weighted by the relative fair value of the instruments.
(b)The assumed yield spread over the benchmark curve for each instrument is generally intended to incorporate non-interest rate risks, such as credit and liquidity risks.
(c)Consensus pricing refers to fair value estimates that are generally internally developed using information such as dealer quotes or other third-party provided valuations or comparable asset prices.
(d)Represents the aggregate amount of Level 3 assets and liabilities measured at fair value on a recurring basis that are individually and in the aggregate insignificant. The amount includes certain financial derivative assets and liabilities, trading securities, other securities, residential mortgage loans held for sale, other assets, other borrowed funds and other liabilities.
(e)Consisted of total Level 3 assets of $5.0 billion and total Level 3 liabilities of $.2 billion as of September 30, 2020 and $5.4 billion and $.3 billion as of December 31, 2019, respectively.

Financial Assets Accounted for at Fair Value on a Nonrecurring Basis

We may be required to measure certain financial assets at fair value on a nonrecurring basis. These adjustments to fair value usually result from the application of lower of amortized cost or fair value accounting or write-downs of individual assets due to impairment and are included in Table 72. For more information regarding the valuation methodologies of our financial assets measured at fair value on a nonrecurring basis, see Note 6 Fair Value in our 2019 Form 10-K.

Table 72: Fair Value Measurements – Nonrecurring (a) (b) (c)
 Fair Value 
Gains (Losses)
Three months ended
 Gains (Losses)
Nine months ended
 
In millionsSeptember 30
2020

 December 31
2019

 September 30
2020

 September 30
2019

 September 30
2020

 September 30
2019

 
Assets            
Nonaccrual loans$346
 $136
 $(38) $(22) $(73) $(55) 
OREO and foreclosed assets25
 57
 (1) (2) (2) (6) 
Long-lived assets9
 5
 (4) (1) (7) 0
 
Total assets$380
 $198
 $(43) $(25) $(82) $(61) 
(a)All Level 3 for the periods presented.
(b)Valuation techniques applied were fair value of property or collateral.
(c)Unobservable inputs used were appraised value/sales price, broker opinions or projected income/required improvement costs. Additional quantitative information was not meaningful for the periods presented.


The PNC Financial Services Group, Inc. – Form 10-Q 97  



Financial Instruments Accounted for under Fair Value Option

We elect the fair value option to account for certain financial instruments. For more information on these financial instruments for which the fair value option election has been made, see Note 6 Fair Value in our 2019 Form 10-K.

Fair values and aggregate unpaid principal balances of certain items for which we elected the fair value option follow:

Table 73: Fair Value Option – Fair Value and Principal Balances
 September 30, 2020 December 31, 2019 
In millionsFair Value
 
Aggregate Unpaid
Principal Balance

 Difference
 Fair Value
 
Aggregate Unpaid
Principal Balance

 Difference
 
Assets            
Residential mortgage loans held for sale            
Accruing loans less than 90 days past due$642
 $613
 $29
 $813
 $792
 $21
 
Accruing loans 90 days or more past due3
 3
 

 2
 2
 

 
Nonaccrual loans15
 17
 (2) 4
 4
 

 
Total$660
 $633
 $27
 $819
 $798
 $21
 
Commercial mortgage loans held for sale (a)            
Accruing loans less than 90 days past due$706
 $700
 $6
 $245
 $263
 $(18) 
Nonaccrual loans    


 1
 2
 (1) 
Total$706
 $700
 $6
 $246
 $265
 $(19) 
Loans            
Accruing loans less than 90 days past due$491
 $504
 $(13) $291
 $304
 $(13) 
Accruing loans 90 days or more past due247
 259
 (12) 285
 296
 (11) 
Nonaccrual loans563
 828
 (265) 166
 265
 (99) 
Total$1,301
 $1,591
 $(290) $742
 $865
 $(123) 
Other assets$60
 $61
 $(1) $132
 $125
 $7
 
Liabilities            
Other borrowed funds$28
 $28
 


 $63
 $64
 $(1) 
(a)There were no accruing loans 90 days or more past due within this category at September 30, 2020 or December 31, 2019.

The changes in fair value for items for which we elected the fair value option are as follows:

Table 74: Fair Value Option – Changes in Fair Value (a)
 Gains (Losses) Gains (Losses) 
 Three months ended Nine months ended 
 September 30
 September 30
 September 30
 September 30
 
In millions2020
 2019
 2020
 2019
 
Assets        
Residential mortgage loans held for sale$53
 $29
 $151
 $63
 
Commercial mortgage loans held for sale$46
 $25
 $106
 $48
 
Loans$5
 $7
 $31
 $16
 
Other assets$3
 $3
 $(24) $24
 
(a)The impact on earnings of offsetting hedged items or hedging instruments is not reflected in these amounts.

Additional Fair Value Information Related to Financial Instruments Not Recorded at Fair Value
The following table presents the carrying amounts and estimated fair values, as well as the level within the fair value hierarchy, of all other financial instruments that are not recorded on our Consolidated Balance Sheet at fair value as of September 30, 2020 and December 31, 2019. For more information regarding the methods and assumptions used to estimate the fair values of financial instruments included in Table 75, see Note 6 Fair Value in our 2019 Form 10-K.


98   The PNC Financial Services Group, Inc. – Form 10-Q




Table 75: Additional Fair Value Information Related to Other Financial Instruments
 Carrying
 Fair Value 
In millionsAmount
 Total
 Level 1
 Level 2
 Level 3
 
September 30, 2020          
Assets          
Cash and due from banks$6,629
 $6,629
 $6,629
     
Interest-earning deposits with banks70,959
 70,959
   $70,959
   
Securities held to maturity1,442
 1,614
 932
 489
 $193
 
Net loans (excludes leases)235,747
 241,681
     241,681
 
Other assets4,071
 4,071
   3,945
 126
 
Total assets$318,848
 $324,954
 $7,561
 $75,393
 $242,000
 
Liabilities          
Time deposits$19,755
 $19,756
   $19,756
   
Borrowed funds41,290
 41,716
   39,996
 $1,720
 
Unfunded lending related commitments689
 689
     689
 
Other liabilities395
 395
   395
   
Total liabilities$62,129
 $62,556
   $60,147
 $2,409
 
December 31, 2019          
Assets          
Cash and due from banks$5,061
 $5,061
 $5,061
     
Interest-earning deposits with banks23,413
 23,413
   $23,413
   
Securities held to maturity17,661
 18,044
 832
 17,039
 $173
 
Net loans (excludes leases)229,205
 232,670
     232,670
 
Other assets5,700
 5,700
   5,692
 8
 
Total assets$281,040
 $284,888
 $5,893
 $46,144
 $232,851
 
Liabilities          
Time deposits$21,663
 $21,425
   $21,425
   
Borrowed funds59,745
 60,399
   58,622
 $1,777
 
Unfunded lending related commitments318
 318
     318
 
Other liabilities506
 506
   506
   
Total liabilities$82,232
 $82,648
 
 $80,553
 $2,095
 


The aggregate fair values in Table 75 represent only a portion of the total market value of our assets and liabilities as, in accordance with the guidance related to fair values about financial instruments, we exclude the following:
financial instruments recorded at fair value on a recurring basis (as they are disclosed in Table 69);
investments accounted for under the equity method;
equity securities without a readily determinable fair value that apply for the alternative measurement approach to fair value under ASU 2016-01;
real and personal property;
lease financing;
loan customer relationships;
deposit customer intangibles;
mortgage servicing rights (MSRs);
retail branch networks;
fee-based businesses, such as asset management and brokerage;
trademarks and brand names;
trade receivables and payables due in one year or less; and
deposit liabilities with no defined or contractual maturities under ASU 2016-01.


The PNC Financial Services Group, Inc. – Form 10-Q 99  



NOTE 13 FINANCIAL DERIVATIVES

We use a variety of financial derivatives as part of our overall asset and liability risk management process to help manageboth mitigate exposure to market (primarily interest rate) and credit risk inherent in our business activities. We also enter into derivatives with customersactivities, as well as, to facilitate theircustomer risk management activities. We manage these risks as part of our overall asset and liability management process and through our credit policies and procedures. Derivatives represent contracts between parties that usually require little or no initial net investment and result in one party delivering cash or another type of asset to the other party based on a notional amount and an underlying as specified in the contract.

Derivative transactions are often measured in terms of notional amount, but this amount is generally not exchanged and it is not recorded on the balance sheet. The notional amount is the basis to which the underlying is applied to determine required payments under the derivative contract. The underlying is a referenced interest rate (commonly LIBOR), security price, credit spread or other index. Residential and commercial real estate loan commitments associated with loans to be sold also qualify as derivative instruments.

For more information regarding derivatives see Note 1 Accounting Policies and Note 13 Financial Derivatives in our 20182019 Form 10-K.

70100   The PNC Financial Services Group, Inc. – Form 10-Q




The following table presents the notional amounts and gross fair values of all derivative assets and liabilities held by us.
Table 60:76: Total Gross Derivatives (a)
September 30, 2019December 31, 2018September 30, 2020December 31, 2019
In millions
Notional /
Contract Amount

Asset Fair
Value (a)

Liability Fair
Value (b)

Notional /
Contract Amount

Asset Fair
Value (a)

Liability Fair
Value (b)

Notional /
Contract Amount

Asset Fair
Value (b)

Liability Fair
Value (c)

Notional /
Contract Amount

Asset Fair
Value (b)

Liability Fair
Value (c)

Derivatives used for hedging under GAAP    
Interest rate contracts (c):    
Derivatives used for hedging    
Interest rate contracts (d):    
Fair value hedges$31,474
  $30,919
$7


$27,007
  $30,663
  
Cash flow hedges23,427
$8
$4
17,337
1


20,229
$9
 23,642
$6
 
Foreign exchange contracts:        
Net investment hedges1,097
40
 1,012


$10
1,160
33
 1,102


$6
Total derivatives designated for hedging under GAAP$55,998
$48
$4
$49,268
$8
$10
Derivatives not used for hedging under GAAP    
Derivatives used for mortgage banking activities (d):    
Total derivatives designated for hedging$48,396
$42


$55,407
$6
$6
Derivatives not used for hedging    
Derivatives used for mortgage banking activities (e):    
Interest rate contracts:        
Swaps$50,776
$9
$3
$43,084


$3
$55,056
  $52,007
$1
 
Futures (e)(f)3,697
  10,658


2,809
  3,487
  
Mortgage-backed commitments12,046
97
85
5,771
$47
39
13,460
$139
$82
7,738
60
$44
Other6,867
54
40
6,509
10
3
3,580
7
5
3,134
32
23
Subtotal73,386
160
128
66,022
57
45
Total interest rate contracts74,905
146
87
66,366
93
67
Derivatives used for customer-related activities:        
Interest rate contracts:        
Swaps243,626
3,553
1,329
218,496
1,352
1,432
278,984
6,167
1,717
249,075
2,769
1,187
Futures (e)(f)704
  914


1,252
  703
  
Mortgage-backed commitments5,615
6
6
2,246
7
10
4,187
12
11
3,721
2
6
Other22,062
167
43
20,109
77
33
22,057
231
83
21,379
113
33
Subtotal272,007
3,726
1,378
241,765
1,436
1,475
Total interest rate contracts306,480
6,410
1,811
274,878
2,884
1,226
Commodity contracts:        
Swaps4,619
242
239
4,813
244
238
5,566
397
375
5,204
234
229
Other4,080
139
138
1,418
67
67
3,042
100
100
4,203
72
72
Subtotal8,699
381
377
6,231
311
305
Total commodity contracts8,608
497
475
9,407
306
301
Foreign exchange contracts and other25,491
270
253
23,253
194
192
25,044
211
208
27,120
204
162
Subtotal306,197
4,377
2,008
271,249
1,941
1,972
Total derivatives for customer-related activities340,132
7,118
2,494
311,405
3,394
1,689
Derivatives used for other risk management activities:        
Foreign exchange contracts and other11,372
53
192
7,908
75
263
10,107
37
129
10,201
9
257
Total derivatives not designated for hedging under GAAP$390,955
$4,590
$2,328
$345,179
$2,073
$2,280
Total derivatives not designated for hedging$425,144
$7,301
$2,710
$387,972
$3,496
$2,013
Total gross derivatives$446,953
$4,638
$2,332
$394,447
$2,081
$2,290
$473,540
$7,343
$2,710
$443,379
$3,502
$2,019
Less: Impact of legally enforceable master netting agreements 890
890

688
688
 864
864

690
690
Less: Cash collateral received/paid 914
770
 341
539
 1,699
1,308
 616
790
Total derivatives $2,834
$672


$1,052
$1,063
 $4,780
$538


$2,196
$539
(a)
Centrally cleared derivatives are settled in cash daily and result in no derivative asset or derivative liability being recognized on our Consolidated Balance Sheet.
(b)Included in Other assets on our Consolidated Balance Sheet.
(b)(c)Included in Other liabilities on our Consolidated Balance Sheet.
(c)(d)Represents primarily swaps.
(d)(e)Includes both residential and commercial mortgage banking activities.
(e)(f)Futures contracts settle in cash daily and, therefore, no derivative asset or derivative liability is recognized on our Consolidated Balance Sheet.

All derivatives are carried on our Consolidated Balance Sheet at fair value. Derivative balances are presented on the Consolidated Balance Sheet on a net basis taking into consideration the effects of legally enforceable master netting agreements and, when appropriate, any related cash collateral exchanged with counterparties. Further discussion regarding the offsetting rights associated with these legally enforceable master netting agreements is included in the Offsetting, Counterparty Credit Risk and Contingent Features section of this Note 9.13. Any nonperformance risk, including credit risk, is included in the determination of the estimated net fair value of the derivatives.





The PNC Financial Services Group, Inc. – Form 10-Q 101  



Derivatives Designated As Hedging Instruments under GAAP

Certain derivatives used to manage interest rate and foreign exchange risk as part of our asset and liability risk management activities are designated as accounting hedges under GAAP.hedges. Derivatives hedging the risks associated with changes in the fair value of assets or liabilities are considered fair value hedges, derivatives hedging the variability of expected future cash flows are considered cash flow


The PNC Financial Services Group, Inc. – Form 10-Q71



hedges, and derivatives hedging a net investment in a foreign subsidiary are considered net investment hedges. Designating derivatives as accounting hedges allows for gains and losses on those derivatives to be recognized in the same period and in the same income statement line item as the earnings impact of the hedged items.

Fair Value Hedges
We enter into receive-fixed, pay-variable interest rate swaps to hedge changes in the fair value of outstanding fixed-rate debt caused by fluctuations in market interest rates. We also enter into pay-fixed, receive-variable interest rate swaps and zero-coupon swaps to hedge changes in the fair value of fixed rate and zero-coupon investment securities caused by fluctuations in market interest rates. Gains and losses on the interest rate swaps designated in these hedge relationships, along with the offsetting gains and losses on the hedged items attributable to the hedged risk, are recognized in current earnings within the same income statement line item.

Cash Flow Hedges
We enter into receive-fixed, pay-variable interest rate swaps to modify the interest rate characteristics of designated commercial loans from variable to fixed in order to reduce the impact of changes in future cash flows due to market interest rate changes. We also periodically enter into forward purchase and sale contracts to hedge the variability of the consideration that will be paid or received related to the purchase or sale of investment securities. The forecasted purchase or sale is consummated upon gross settlement of the forward contract itself. For these cash flow hedges, gains and losses on the interest rate swaps and forward contracts are recorded in AOCI and are then reclassified into earnings in the same period the hedged cash flows affect earnings and within the same income statement line as the hedged cash flows.

In the 12 months that follow September 30, 2019,2020, we expect to reclassify net derivative gains of $165$402 million pretax, or $130$310 million after-tax, from AOCI to interest income for both cash flow hedge strategies. This reclassified amount could differ from amounts actually recognized due to changes in interest rates, hedge de-designations and the addition of other hedges subsequent to September 30, 2019.2020. As of September 30, 2019,2020, the maximum length of time over which forecasted transactions are hedged is ten years.


72102   The PNC Financial Services Group, Inc. – Form 10-Q




Further detail regarding gains (losses) related to our fair value and cash flow hedge derivatives is presented in the following table.
Table 61:77: Gains (Losses) Recognized on Fair Value and Cash Flow Hedges in the Consolidated Income Statement (a) (b)
Location and Amount of Gains (Losses) Recognized in IncomeLocation and Amount of Gains (Losses) Recognized in Income
Interest IncomeInterest ExpenseNoninterest IncomeInterest IncomeInterest ExpenseNoninterest Income
In millionsLoansInvestment SecuritiesBorrowed FundsOtherLoansInvestment SecuritiesBorrowed FundsOther
For the three months ended September 30, 2020  
Total amounts on the Consolidated Income Statement$2,116
$490
$118
$457
Gains (losses) on fair value hedges recognized on:  
Hedged items (c) $(13)$141
 
Derivatives $14
$(166) 
Amounts related to interest settlements on derivatives $(3)$149
 
Gains (losses) on cash flow hedges (d):  
Amount of derivative gains (losses) reclassified from AOCI$118
$16


 
For the three months ended September 30, 2019     
Total amounts on the Consolidated Income Statement$2,678
$617
$468
$342
$2,678
$617
$468
$342
Gains (losses) on fair value hedges recognized on:    
Hedged items (c) $76
$(271)  $76
$(271) 
Derivatives $(73)$235
  $(73)$235
 
Amounts related to interest settlements on derivatives $4
$16
  $4
$16
 
Gains (losses) on cash flow hedges (d):    
Amount of derivative gains (losses) reclassified from AOCI$2
$3


 $2
$3
 


For the three months ended September 30, 2018   
For the nine months ended September 30, 2020  
Total amounts on the Consolidated Income Statement$2,452
$584
$421
$301
$6,853
$1,599
$619
$1,071
Gains (losses) on fair value hedges recognized on:    
Hedged items (c) $(31)$107
  $224
$(1,300) 
Derivatives $30
$(137)  $(219)$1,220
 
Amounts related to interest settlements on derivatives $2
$24
  $(7)$341
 
Gains (losses) on cash flow hedges (d):    
Amount of derivative gains (losses) reclassified from AOCI$6
$2
 $1
$262
$19
 $1
For the nine months ended September 30, 2019     
Total amounts on the Consolidated Income Statement$7,952
$1,866
$1,433
$1,017
$7,952
$1,866
$1,433
$1,017
Gains (losses) on fair value hedges recognized on:    
Hedged items (c) $250
$(1,068)  $250
$(1,068) 
Derivatives $(241)$948
  $(241)$948
 
Amounts related to interest settlements on derivatives $14
$36
  $14
$36
 
Gains (losses) on cash flow hedges (d):    
Amount of derivative gains (losses) reclassified from AOCI$(18)$5
 $18
$(18)$5
 $18
For the nine months ended September 30, 2018   
Total amounts on the Consolidated Income Statement$7,025
$1,653
$1,173
$880
Gains (losses) on fair value hedges recognized on:  
Hedged items (c) $(145)$577
 
Derivatives $149
$(632) 
Amounts related to interest settlements on derivatives 


$57
 
Gains (losses) on cash flow hedges (d):  
Amount of derivative gains (losses) reclassified from AOCI$43
$9
 $8
(a)For all periods presented, there were no components of derivative gains or losses excluded from the assessment of hedge effectiveness for any of the fair value or cash flow hedge strategies.
(b)All cash flow and fair value hedge derivatives were interest rate contracts for the periods presented.
(c)Includes an insignificant amount of fair value hedge adjustments primarily related to discontinued borrowed funds hedge relationships.
(d)For all periods presented, there were no gains or losses from cash flow hedge derivatives reclassified to income because it became probable that the original forecasted transaction would not occur.
Detail regarding the impact of fair value hedge accounting on the carrying value of the hedged items is presented in the following table.

Table 62:78: Hedged Items - Fair Value Hedges
 
September 30, 2019 December 31, 2018September 30, 2020 December 31, 2019
In millionsCarrying Value of the Hedged Items
 Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a)
 Carrying Value of the Hedged Items
 Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a)
 Carrying Value of the Hedged Items
 Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a)
 Carrying Value of the Hedged Items
 Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a)
 
Investment securities - available for sale (b)$6,787
 $132
 $6,216
 $(103) $3,237
 $59
 $5,666
 $59
 
Borrowed funds$26,873
 $807
 $27,121
 $(260) $28,326
 $1,850
 $28,616
 $548
 
(a)Includes $(.3)$(.2) billion and $(.5)$(.3) billion of fair value hedge adjustments primarily related to discontinued borrowed funds hedge relationships for September 30, 20192020 and December 31, 2018,2019, respectively.
(b)Carrying value shown represents amortized cost.


The PNC Financial Services Group, Inc. – Form 10-Q73103  



Net Investment Hedges
We enter into foreign currency forward contracts to hedge non-U.S. dollar net investments in foreign subsidiaries against adverse changes in foreign exchange rates. We assess whether the hedging relationship is highly effective in achieving offsetting changes in the value of the hedge and hedged item by qualitatively verifying that the critical terms of the hedge and hedged item match at the inception of the hedging relationship and on an ongoing basis. Net investment hedge derivatives are classified as foreign exchange contracts. There were 0 components of derivative gains or losses excluded from the assessment of the hedge effectiveness for all periods presented. Gains (losses) on net investment hedge derivatives recognized in OCI were $36$(42) million and $50$38 million for the three and nine months ended September 30, 2019,2020, respectively, compared with $17$36 million and $47$50 million for the three and nine months ended September 30, 2018, respectively.same periods in 2019.

Derivatives Not Designated As Hedging Instruments under GAAP

We also enter into derivatives that are not designated as accounting hedges under GAAP. For additional information on derivatives not designated as hedging instruments under GAAP, see Note 13 Financial Derivatives in our 20182019 Form 10-K.

Further detail regarding the gains (losses) on derivatives not designated in hedging relationships is presented in the following table.
Table 63:79: Gains (Losses) on Derivatives Not Designated for Hedging under GAAP
   
Three months ended
September 30
 Nine months ended
September 30
 Three months ended
September 30
Nine months ended
September 30
 
In millions2019
2018
 2019
2018
 2020
2019
2020
2019
 
Derivatives used for mortgage banking activities:        
Interest rate contracts (a)$184
$(34) $530
$(166) $20
$184
$799
$530
 
Derivatives used for customer-related activities:        
Interest rate contracts45
15
 84
96
 59
45
99
84
 
Foreign exchange contracts and other (b)11
22
 64
79
 43
11
83
64
 
Gains (losses) from customer-related activities (c)56
37
 148
175
 102
56
182
148
 
Derivatives used for other risk management activities:        
Foreign exchange contracts and other (c)103
(19) 39
111
 (106)103
(1)39
 
Total gains (losses) from derivatives not designated as hedging instruments$343
$(16) $717
$120
 $16
$343
$980
$717
 
(a)Included in Residential mortgage, Corporate services and Other noninterest income on our Consolidated Income Statement.
(b)Includes an insignificant amount of gains (losses) on commodity contracts for all periods presented.
(c)Included in Other noninterest income on our Consolidated Income Statement.

Offsetting, Counterparty Credit Risk and Contingent Features

We generally utilize a net presentation on the Consolidated Balance Sheet for those derivative financial instruments entered into with counterparties under legally enforceable master netting agreements. The master netting agreements reduce credit risk by permitting the closeout netting of all outstanding derivative instruments under the master netting agreement with the same counterparty upon the occurrence of an event of default. The master netting agreement also may require the exchange of cash or marketable securities to collateralize either party’s net position. For additional information on derivative offsetting, counterparty credit risk and contingent features, see Note 13 Financial Derivatives in our 20182019 Form 10-K.

Table 6480 shows the impact legally enforceable master netting agreements had on our derivative assets and derivative liabilities as of September 30, 20192020 and December 31, 2018.2019. The table includes cash collateral held or pledged under legally enforceable master netting agreements. The table also includes the fair value of any securities collateral held or pledged under legally enforceable master netting agreements. Cash and securities collateral amounts are included in the table only to the extent of the related net derivative fair values.

Table 6480 includes over-the-counter (OTC) derivatives and OTC derivatives cleared through a central clearing house. OTC derivatives represent contracts executed bilaterally with counterparties that are not settled through an organized exchange or directly cleared through a central clearing house. The majority of OTC derivatives are governed by the International Swaps and Derivatives Association (ISDA) documentation or other legally enforceable master netting agreements. OTC cleared derivatives represent contracts executed bilaterally with counterparties in the OTC market that are novated to a central clearing house who then becomes our counterparty. OTC cleared derivative instruments are typically settled in cash each day based on the prior day value.


74104   The PNC Financial Services Group, Inc. – Form 10-Q




Table 64:80: Derivative Assets and Liabilities Offsetting
In millions    
Amounts Offset on the
Consolidated Balance Sheet
      Securities Collateral Held/Pledged Under Master Netting Agreements
        
Amounts Offset on the
Consolidated Balance Sheet
      Securities Collateral Held/Pledged Under Master Netting Agreements
    
Gross
Fair Value

 
Fair Value
Offset Amount

 
Cash
Collateral

 
Net
Fair Value

   Net Amounts
 
Gross
Fair Value

 
Fair Value
Offset Amount

 
Cash
Collateral

 
Net
Fair Value

   Net Amounts
 
September 30, 2019             
September 30, 2020             
Derivative assets                          
Interest rate contracts:                          
Over-the-counter cleared $24
     $24
     $24
  $31
     $31
     $31
 
Over-the-counter 3,870
 $399
 $848
 2,623
   $297
 2,326
  6,534
 $433
 $1,673
 4,428
   $616
 3,812
 
Commodity contracts 381
 244
 58
 79
   79
  497
 299
 14
 184
   184
 
Foreign exchange and other contracts 363
 247
 8
 108
   1
 107
  281
 132
 12
 137
   1
 136
 
Total derivative assets $4,638

$890

$914

$2,834
 (a)  $298
 $2,536
  $7,343

$864

$1,699

$4,780
 (a)  $617
 $4,163
 
Derivative liabilities                          
Interest rate contracts:                          
Over-the-counter cleared $26
     $26
     $26
  $23
     $23
     $23
 
Over-the-counter 1,484
 $648
 $722
 114
     114
  1,875
 $589
 $1,159
 127
     127
 
Commodity contracts 377
 163
 2
 212
   212
  475
 206
 59
 210
   210
 
Foreign exchange and other contracts 445
 79
 46
 320
     320
  337
 69
 90
 178
     178
 
Total derivative liabilities $2,332
 $890
 $770
 $672
 (b) 

 $672
  $2,710
 $864
 $1,308
 $538
 (b) 

 $538
 
December 31, 2018             
December 31, 2019             
Derivative assets                          
Interest rate contracts:                          
Over-the-counter cleared $29
     $29
     $29
  $14
     $14
     $14
 
Over-the-counter 1,472
 $450
 $117
 905
   $25
 880
  2,969
 $365
 $593
 2,011
   $215
 1,796
 
Commodity contracts 311
 76
 210
 25
   25
  306
 198
 18
 90
   90
 
Foreign exchange and other contracts 269
 162
 14
 93
     93
  213
 127
 5
 81
     81
 
Total derivative assets $2,081

$688

$341

$1,052
 (a) $25
 $1,027
  $3,502

$690

$616

$2,196
 (a) $215
 $1,981
 
Derivative liabilities                          
Interest rate contracts:                          
Over-the-counter cleared $24
     $24
     $24
  $14
     $14
     $14
 
Over-the-counter 1,496
 $557
 $489
 450
   $11
 439
  1,279
 $475
 $692
 112
     112
 
Commodity contracts 305
 56
 17
 232
   232
  301
 152
 17
 132
   132
 
Foreign exchange and other contracts 465
 75
 33
 357
     357
  425
 63
 81
 281
     281
 
Total derivative liabilities $2,290
 $688
 $539
 $1,063
 (b) $11
 $1,052
  $2,019
 $690
 $790
 $539
 (b) 


 $539
 
(a)Represents the net amount of derivative assets included in Other assets on our Consolidated Balance Sheet.
(b)Represents the net amount of derivative liabilities included in Other liabilities on our Consolidated Balance Sheet.

In addition to using master netting agreements and other collateral agreements to reduce credit risk associated with derivative instruments, we also seek to manage credit risk by evaluating credit ratings of counterparties and by using internal credit analysis, limits and monitoring procedures.

At September 30, 2019,2020, we held cash, U.S. government securities and mortgage-backed securities totaling $1.4$2.6 billion under master netting agreements and other collateral agreements to collateralize net derivative assets due from counterparties, and we pledged cash totaling $1.4$2.1 billion under these agreements to collateralize net derivative liabilities owed to counterparties and to meet initial margin requirements. These totals may differ from the amounts presented in the preceding offsetting table because these totals may include collateral exchanged under an agreement that does not qualify as a master netting agreement or because the total amount of collateral held or pledged exceeds the net derivative fair values with the counterparty as of the balance sheet date due to timing or other factors, such as initial margin. To the extent not netted against the derivative fair values under a master netting agreement, the receivable for cash pledged is included in Other assets and the obligation for cash held is included in Other liabilities on our Consolidated Balance Sheet. Securities held from counterparties are not recognized on our balance sheet. Likewise securities we have pledged to counterparties remain on our balance sheet.
 


The PNC Financial Services Group, Inc. – Form 10-Q75105  



Certain derivative agreements contain various credit-risk related contingent provisions, such as those that require our debt to maintain a specified credit rating from one or more of the major credit rating agencies. If our debt ratings were to fall below such specified ratings, the counterparties to the derivative instruments could request immediate payment or demand immediate and ongoing full collateralization on derivative instruments in net liability positions. The aggregate fair value of all derivative instruments with credit-risk-related contingent features that were in a net liability position on September 30, 20192020 was $2.0$2.9 billion for which we had posted collateral of $1.4$2.6 billion in the normal course of business. The maximum additional amount of collateral we would have been required to post if the credit-risk-related contingent features underlying these agreements had been triggered on September 30, 20192020 would be $.6$.3 billion.

NOTE 10 EARNINGS PER SHARE

Table 65: Basic and Diluted Earnings Per Common Share
  Three months ended
September 30
 Nine months ended
September 30
 
In millions, except per share data 2019
 2018
 2019
 2018
 
Basic         
Net income $1,392
 $1,400
 $4,037
 $3,995
 
Less:         
Net income attributable to noncontrolling interests 13
 11
 35
 31
 
Preferred stock dividends 63
 63
 181
 181
 
Preferred stock discount accretion and redemptions 1
 1
 3
 3
 
Net income attributable to common shareholders 1,315

1,325

3,818

3,780
 
Less: Dividends and undistributed earnings allocated to participating securities 6
 6
 15
 16
 
Net income attributable to basic common shareholders $1,309

$1,319
 $3,803

$3,764
 
Basic weighted-average common shares outstanding 444
 465
 450
 469
 
Basic earnings per common share (a) $2.95
 $2.84
 $8.45
 $8.03
 
Diluted         
Net income attributable to basic common shareholders $1,309
 $1,319
 $3,803
 $3,764
 
Less: Impact of BlackRock earnings per share dilution 2
 2
 7
 7
 
Net income attributable to diluted common shareholders $1,307

$1,317
 $3,796

$3,757
 
Basic weighted-average common shares outstanding 444
 465
 450
 469
 
Dilutive potential common shares 1
 2
 1
 3
 
Diluted weighted-average common shares outstanding 445
 467
 451
 472
 
Diluted earnings per common share (a) $2.94
 $2.82
 $8.42
 $7.96
 
(a)Basic and diluted earnings per share under the two-class method are determined on net income reported on the income statement less earnings allocated to nonvested restricted shares and restricted share units with nonforfeitable dividends and dividend rights (participating securities).

76    The PNC Financial Services Group, Inc. – Form 10-Q



NOTE 11 TOTAL EQUITY AND OTHER COMPREHENSIVE INCOME

Activity in total equity for the three and nine months ended September 30, 2019 and 2018 follows.
Table 66: Rollforward of Total Equity
   Shareholders’ Equity      
in millions
Shares
Outstanding
Common
Stock

 
Common
Stock

Capital
Surplus -
Preferred
Stock

Capital
Surplus -
Common
Stock and
Other

Retained
Earnings

Accumulated
Other
Comprehensive
Income (Loss)

Treasury
Stock

 
Non-
controlling
Interests

Total Equity
 
Three months ended            
Balance at June 30, 2018 (a)465
 $2,710
$3,987
$12,263
$37,201
$(940)$(8,317) $71
$46,975
 
Net income     1,389
   11
1,400
 
Other comprehensive income (loss), net of tax      (320)   (320) 
Cash dividends declared - Common     (446)    (446) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    

 
Common stock activity    1
     1
 
Treasury stock activity(3)   (5)  (454)  (459) 
Other   (6)58
    (38)14
 
Balance at September 30, 2018 (a)462
 $2,710
$3,982
$12,317
$38,080
$(1,260)$(8,771) $44
$47,102
 
Balance at June 30, 2019 (a)447
 $2,711
$3,991
$12,257
$40,616
$631
$(10,866) $41
$49,381
 
Net income     1,379
   13
1,392
 
Other comprehensive income, net of tax      206
   206
 
Cash dividends declared - Common     (518)    (518) 
Cash dividends declared - Preferred     (63)    (63) 
Preferred stock discount accretion   1
 (1)    

 
Treasury stock activity(8)   (5)  (972)  (977) 
Other    53
    (19)34
 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
Nine months ended            
Balance at December 31, 2017 (a)473
 $2,710
$3,985
$12,389
$35,481
$(148)$(6,904) $72
$47,585
 
Cumulative effect of ASU adoptions (b)     (22)6
   (16) 
Balance at January 1, 2018 (a)473
 $2,710
$3,985
$12,389
$35,459
$(142)$(6,904) $72
$47,569
 
Net income     3,964
   31
3,995
 
Other comprehensive income (loss), net of tax      (1,118)   (1,118) 
Cash dividends declared - Common     (1,159)    (1,159) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    10
     10
 
Treasury stock activity(11)   (31)  (1,867)  (1,898) 
Other   (6)(51)    (59)(116) 
Balance at September 30, 2018 (a)462
 $2,710
$3,982
$12,317
$38,080
$(1,260)$(8,771) $44
$47,102
 
Balance at December 31, 2018 (a)457
 $2,711
$3,986
$12,291
$38,919
$(725)$(9,454) $42
$47,770
 
Cumulative effect of ASU 2016-02 adoption (c)     62
    62
 
Balance at January 1, 2019 (a)457
 $2,711
$3,986
$12,291
$38,981
$(725)$(9,454) $42
$47,832
 
Net income     4,002
   35
4,037
 
Other comprehensive income, net of tax      1,562
   1,562
 
Cash dividends declared - Common     (1,386)    (1,386) 
Cash dividends declared - Preferred     (181)    (181) 
Preferred stock discount accretion   3
 (3)    

 
Common stock activity    10
     10
 
Treasury stock activity(18)   4
  (2,384)  (2,380) 
Other   3
     (42)(39) 
Balance at September 30, 2019 (a)439
 $2,711
$3,992
$12,305
$41,413
$837
$(11,838) $35
$49,455
 
(a)The par value of our preferred stock outstanding was less than $.5 million at each date and, therefore, is excluded from this presentation.
(b)Represents the cumulative effect of adopting ASU 2014-09, ASU 2016-01, ASU 2017-12 and ASU 2018-02. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2018 Form 10-K for additional detail on the adoption of these ASUs.
(c)Represents the impact of the adoption of ASU 2016-02 related primarily to deferred gains on previous sale-leaseback transactions. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in the first quarter Form 10-Q for additional detail.



The PNC Financial Services Group, Inc. – Form 10-Q77



Other Comprehensive Income

Details of other comprehensive income (loss) are as follows:
Table 67: Other Comprehensive Income (Loss)
 Three months ended
September 30
  Nine months ended
September 30
 
In millions2019
2018
  2019
2018
 
Net unrealized gains (losses) on non-OTTI securities       
Increase in net unrealized gains (losses) on non-OTTI securities$203
$(323)  $1,556
$(1,129) 
Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest
    income
3
3
  9
9
 
Less: Net gains (losses) realized on sales of securities reclassified to noninterest income4
(2)  18
(13) 
Net increase (decrease), pre-tax196
(324)  1,529
(1,125) 
Effect of income taxes(45)73
  (351)259
 
Net increase (decrease), after-tax151
(251)  1,178
(866) 
Net unrealized gains (losses) on OTTI securities       
Increase in net unrealized gains (losses) on OTTI securities18
(1)  27
16
 
Net increase (decrease), pre-tax18
(1)  27
16
 
Effect of income taxes(4)1
  (6)(4) 
Net increase (decrease), after-tax14

  21
12
 
Net unrealized gains (losses) on cash flow hedge derivatives       
Increase in net unrealized gains (losses) on cash flow hedge derivatives84
(62)  438
(317) 
Less: Net gains (losses) realized as a yield adjustment reclassified to loan interest income2
6
  (18)43
 
Less: Net gains (losses) realized as a yield adjustment reclassified to investment securities interest
    income
3
2
  5
9
 
Less: Net gains (losses) realized on sales of securities reclassified to noninterest income


1
  18
8
 
Net increase (decrease), pre-tax79
(71)  433
(377) 
Effect of income taxes(18)17
  (99)87
 
Net increase (decrease), after-tax61
(54)  334
(290) 
Pension and other postretirement benefit plan adjustments       
Net pension and other postretirement benefit activity




  54
66
 
Amortization of actuarial loss (gain) reclassified to other noninterest expense1
1
  6
3
 
Amortization of prior service cost (credit) reclassified to other noninterest expense1


  3
1
 
Net increase (decrease), pre-tax2
1
  63
70
 
Effect of income taxes



  (14)(16) 
Net increase (decrease), after-tax2
1
  49
54
 
Other       
PNC’s portion of BlackRock’s OCI(23)(22)  (29)(37) 
Net investment hedge derivatives36
17
  50
47
 
Foreign currency translation adjustments and other(32)(12)  (36)(35) 
Net increase (decrease), pre-tax(19)(17)  (15)(25) 
Effect of income taxes(3)1
  (5)(3) 
Net increase (decrease), after-tax(22)(16)  (20)(28) 
Total other comprehensive income (loss), pre-tax276
(412)  2,037
(1,441) 
Total other comprehensive income (loss), tax effect(70)92
  (475)323
 
Total other comprehensive income (loss), after-tax$206
$(320)  $1,562
$(1,118) 


78    The PNC Financial Services Group, Inc. – Form 10-Q



Table 68: Accumulated Other Comprehensive Income (Loss) Components
In millions, after-taxNet unrealized gains (losses) on non-OTTI securities
 Net unrealized gains (losses) on OTTI securities
 Net unrealized gains (losses) on cash flow hedge derivatives
 Pension and other postretirement benefit plan adjustments
 Other
 Total
 
Balance at June 30, 2018$(494) $227
 $(52) $(489) $(132) $(940) 
Net activity(251)   (54) 1
 (16) (320) 
Balance at September 30, 2018$(745) $227
 $(106) $(488) $(148) $(1,260) 
Balance at June 30, 2019$743
 $211
 $320
 $(483) $(160) $631
 
Net activity151
 14
 61
 2
 (22) 206
 
Balance at September 30, 2019$894
 $225
 $381
 $(481) $(182) $837
 
Balance at December 31, 2017$62
 $215
 $151
 $(446) $(130) $(148) 
Cumulative effect of adopting ASU 2018-02 (a)59
   33
 (96) 10
 6
 
Balance at January 1, 2018121
 215
 184
 (542) (120) (142) 
Net activity(866) 12
 (290) 54
 (28) (1,118) 
Balance at September 30, 2018$(745) $227
 $(106) $(488) $(148) $(1,260) 
Balance at December 31, 2018$(284) $204
 $47
 $(530) $(162) $(725) 
Net activity1,178
 21
 334
 49
 (20) 1,562
 
Balance at September 30, 2019$894
 $225
 $381
 $(481) $(182) $837
 

(a)Represents the cumulative impact of adopting ASU 2018-02 which permits the reclassification to retained earnings of the income tax effects stranded within AOCI. See the Recently Adopted Accounting Standards portion of Note 1 Accounting Policies in our 2018 Form 10-K for additional detail on this adoption.
The following table provides the dividends per share for PNC's common and preferred stock.

Table 69: Dividends Per Share (a)
 Three months ended September 30Nine months ended September 30
 2019201820192018
Common Stock$1.15
$.95
$3.05
$2.45
Preferred Stock    
   Series B$.45
$.45
$1.35
$1.35
   Series O$3,375
$3,375
$6,750
$6,750
   Series P$1,531
$1,531
$4,594
$4,594
   Series Q$1,343
$1,343
$4,031
$4,031
   Series R  $2,425
$2,425
   Series S  $2,500
$2,500
(a) Dividends are payable quarterly other than Series O, Series R, and Series S preferred stock, which are payable semiannually, with the Series O payable in different quarters
than the Series R and Series S preferred stock

On October 3, 2019, we declared a quarterly common stock cash dividend of $1.15 per share payable on November 5, 2019.
NOTE 1214 LEGAL PROCEEDINGS
 
We establish accruals for legal proceedings, including litigation and regulatory and governmental investigations and inquiries, when information related to the loss contingencies represented by those matters indicates both that a loss is probable and that the amount of loss can be reasonably estimated. Any such accruals are adjusted thereafter as appropriate to reflect changed circumstances. When we are able to do so, we also determine estimates of possible losses or ranges of possible losses, whether in excess of any related accrued liability or where there is no accrued liability, for disclosed legal proceedings (“Disclosed Matters,” which are those matters disclosed in this Note 14 as well as those matters disclosed in Note 19 Legal Proceedings in Part II, Item 8 of our 20182019 Form 10-K, and in Note 1213 Legal Proceedings in Part I, Item 1 of our first quarter 2020 Form 10-Q, and in Note 14 Legal Proceedings in Part I, Item 1 of our second quarter 20192020 Form 10-Q (such prior disclosure referred to as “Prior Disclosure”)). For Disclosed Matters where we are able to estimate such possible losses or ranges of possible losses, as of September 30, 2019,2020, we estimate that it is reasonably possible that we could incur losses in excess of related accrualaccrued liabilities, if any, in an aggregate amount less than $100 million. The estimates included in this amount are based on our analysis of currently available information and are subject to significant judgment and a variety of assumptions and uncertainties. As new information is obtained we may change our estimates. Due to the inherent subjectivity of the assessments and unpredictability of outcomes of legal proceedings, any amounts accrued or included in this aggregate amount may not represent the ultimate loss to us from the legal proceedings in question. Thus, our exposure and ultimate losses may be higher, and possibly significantly so, than the amounts accrued or this aggregate amount.



The PNC Financial Services Group, Inc. – Form 10-Q79



As a result of the types of factors described in Note 19 in our 20182019 Form 10-K, we are unable, at this time, to estimate the losses that are reasonably possible to be incurred or ranges of such losses with respect to some of the matters disclosed, and the aggregate estimated amount provided above does not include an estimate for every Disclosed Matter. Therefore, as the estimated aggregate amount disclosed above does not include all of the Disclosed Matters, the amount disclosed above does not represent our maximum reasonably possible loss exposure for all of the Disclosed Matters. The estimated aggregate amount also does not reflect any of our exposure to matters not so disclosed, as discussed below under “Other.”

We include in some of the descriptions of individual Disclosed Matters certain quantitative information related to the plaintiff’s claim against us as alleged in the plaintiff’s pleadings or other public filings or otherwise publicly available information. While information of this type may provide insight into the potential magnitude of a matter, it does not necessarily represent our estimate of reasonably possible loss or our judgment as to any currently appropriate accrual.

Some of our exposure in Disclosed Matters may be offset by applicable insurance coverage. We do not consider the possible availability of insurance coverage in determining the amounts of any accruals (although we record the amount of related insurance recoveries that are deemed probable up to the amount of the accrual) or in determining any estimates of possible losses or ranges of possible losses.

USAA Patent Infringement Litigation

In September 2020, a lawsuit (United Services Automobile Association v. PNC Bank N.A., Case No. 2:20-cv-319) was filed in the United States District Court for the Eastern District of Texas against PNC Bank for patent infringement. The plaintiff alleges that PNC’s mobile remote deposit capture systems infringe on two patents owned by the plaintiff. The plaintiff seeks, among other things, a judgment that PNC is infringing each of the patents, damages for infringement, and attorneys’ fees.

Other Regulatory and Governmental Inquiries

We are the subject of investigations, audits, examinations and other forms of regulatory and governmental inquiry covering a broad range of issues in our consumer, mortgage, brokerage, securities and other financial services businesses, as well as other aspects of our operations. In some cases, these inquiries are part of reviews of specified activities at multiple industry participants; in others, they are directed at PNC individually. TheseFrom time to time, these inquiries, including those described in Prior Disclosure, may involve or lead to regulatory enforcement actions and other administrative proceedings, and may lead to civil or criminal proceedings, and possiblyjudicial proceedings. Some of these inquiries result in remedies including fines, penalties, restitution, or alterations in our business practices, and in additional expenses and collateral

106   The PNC Financial Services Group, Inc. – Form 10-Q




costs and other consequences. These inquiriesSuch remedies and other consequences typically have not been material to us from a financial standpoint, but could be in the future. Even if not financially material, they may result in significant reputational harm or other adverse collateral consequences even if direct resulting remedies are not material to us.consequences.

Our practice is to cooperate fully with regulatory and governmental investigations, audits and other inquiries, including those described in Prior Disclosure.

Other

In addition to the proceedings or other matters described in Prior Disclosure, PNC and persons to whom we may have indemnification obligations, in the normal course of business, are subject to various other pending and threatened legal proceedings in which claims for monetary damages and other relief are asserted. We do not anticipate, at the present time, that the ultimate aggregate liability, if any, arising out of such other legal proceedings will have a material adverse effect on our financial position. However, we cannot now determine whether or not any claims asserted against us or others to whom we may have indemnification obligations, whether in the proceedings or other matters described above or otherwise, will have a material adverse effect on our results of operations in any future reporting period, which will depend on, among other things, the amount of the loss resulting from the claim and the amount of income otherwise reported for the reporting period.

NOTE 13 COMMITMENTS
In the normal course of business, we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. The following table presents our outstanding commitments to extend credit along with significant other commitments as of September 30, 2019 and December 31, 2018, respectively.

80    The PNC Financial Services Group, Inc. – Form 10-Q



Table 70: Commitments to Extend Credit and Other Commitments
In millionsSeptember 30
2019

 December 31
2018

 
Commitments to extend credit    
Total commercial lending$129,787
 $120,165
 
Home equity lines of credit16,881
 16,944
 
Credit card29,886
 27,100
 
Other6,527
 5,069
 
Total commitments to extend credit183,081
 169,278
 
Net outstanding standby letters of credit (a)9,763
 8,655
 
Reinsurance agreements (b)1,431
 1,549
 
Standby bond purchase agreements (c)1,302
 1,000
 
Other commitments (d)2,291
 1,130
 
Total commitments to extend credit and other commitments$197,868
 $181,612
 
(a)Net outstanding standby letters of credit include $4.1 billion and $3.7 billion at September 30, 2019 and December 31, 2018, respectively, which support remarketing programs.
(b)Represents aggregate maximum exposure up to the specified limits of the reinsurance contracts provided by our wholly-owned captive insurance subsidiary. These amounts reflect estimates based on availability of financial information from insurance carriers. As of September 30, 2019, the aggregate maximum exposure amount comprised $1.3 billion for accidental death and dismemberment contracts, and $.1 billion for credit life, accident and health contracts. Comparable amounts at December 31, 2018 were $1.3 billion and $.2 billion, respectively.
(c)We enter into standby bond purchase agreements to support municipal bond obligations.
(d)Includes $.5 billion related to investments in qualified affordable housing projects at both September 30, 2019 and December 31, 2018.

Commitments to Extend Credit

Commitments to extend credit, or net unfunded loan commitments, represent arrangements to lend funds or provide liquidity subject to specified contractual conditions. These commitments generally have fixed expiration dates, may require payment of a fee, and generally contain termination clauses in the event the customer’s credit quality deteriorates.

Net Outstanding Standby Letters of Credit

We issue standby letters of credit and share in the risk of standby letters of credit issued by other financial institutions, in each case to support obligations of our customers to third parties, such as insurance requirements and the facilitation of transactions involving capital markets product execution. Approximately 98% of our net outstanding standby letters of credit were rated as Pass as of September 30, 2019, with the remainder rated as Criticized. An internal credit rating of Pass indicates the expected risk of loss is currently low, while a rating of Criticized indicates a higher degree of risk.

If the customer fails to meet its financial or performance obligation to the third party under the terms of the contract or there is a need to support a remarketing program, then upon a draw by a beneficiary, subject to the terms of the letter of credit, we would be obligated to make payment to them. The standby letters of credit outstanding on September 30, 2019 had terms ranging from less than one year to six years.

As of September 30, 2019, assets of $1.0 billion secured certain specifically identified standby letters of credit. In addition, a portion of the remaining standby letters of credit issued on behalf of specific customers is also secured by collateral or guarantees that secure the customers’ other obligations to us. The carrying amount of the liability for our obligations related to standby letters of credit and participations in standby letters of credit was $.2 billion at September 30, 2019 and is included in Other liabilities on our Consolidated Balance Sheet.
NOTE 1415 SEGMENT REPORTING

We have 43 reportable business segments:
Retail Banking
Corporate & Institutional Banking
Asset Management Group
BlackRock

Results of individual businesses are presented based on our internal management reporting practices. There is no comprehensive, authoritative body of guidance for management accounting equivalent to GAAP; therefore, the financial results of our individual businesses are not necessarily comparable with similar information for any other company. We periodically refine our internal methodologies as management reporting practices are enhanced. To the extent significant and practicable, retrospective application of


The PNC Financial Services Group, Inc. – Form 10-Q81



new methodologies is made to prior period reportable business segment results and disclosures to create comparability with the current period.

During the second quarter of 2020, we divested our entire 22.4% investment in BlackRock. See Note 2 Discontinued Operations for additional information on the sale and details on our results and cash flows for the three and nine months ended September 30, 2020 and 2019. Following the sale and donation, PNC only holds shares of BlackRock stock in a fiduciary capacity for clients of PNC.

Total business segment financial results differ from total consolidated net income. These differences are reflected in the “Other” category in the business segment tables.Table 81. “Other” includes residual activities that do not meet the criteria for disclosure as a separate reportable business, such as asset and liability management activities including net securities gains or losses, other-than-temporary impairment ofACL for investment securities, certain trading activities, certain runoff consumer loan portfolios, private equity investments, intercompany eliminations, certain corporate overhead, tax adjustments that are not allocated to business segments, gains or losses related to BlackRock transactions, exited businesses and differences between business segment performance reporting and financial statement reporting (GAAP), including the presentation of net income attributable to noncontrolling interests as the segments’ results exclude their portion of net income attributable to noncontrolling interests. The “Other” category also includes our BlackRock held for sale asset. Assets, revenue and earnings attributable to foreign activities were not material in the period presented for comparison.

Financial results are presented, to the extent practicable, as if each business operated on a stand-alone basis. Additionally, we have aggregated the results for corporate support functions within “Other” for financial reporting purposes.

Net interest income in business segment results reflects our internal funds transfer pricing methodology. Assets receive a funding charge and liabilities and capital receive a funding credit based on a transfer pricing methodology that incorporates product repricing characteristics, tenor and other factors.

A portion of capital is intended to cover unexpected losses and is assigned to our business segments using our risk-based economic capital model, including consideration of the goodwill at those business segments, as well as the diversification of risk among the business segments, ultimately reflecting our portfolio risk adjusted capital allocation.

We have allocated the allowances for loanALLL and lease losses andthe allowance for unfunded loanlending related commitments and letters of credit based on the loan exposures within each business segment’s portfolio. Key reserve assumptions and estimation processes react to and are influenced by observed changes in loan portfolio performance experience, the financial strength of the borrower and economic conditions. Key reserve assumptions are periodically updated.




82The PNC Financial Services Group, Inc. – Form 10-Q107  



Business Segment Results

Table 71:81: Results of Businesses
Three months ended September 30
In millions
 Retail Banking
 Corporate &
Institutional
Banking

 Asset
Management
Group

 BlackRock
 Other
 Consolidated (a) 
 Retail Banking
 Corporate &
Institutional
Banking

 Asset
Management
Group

 Other
 Consolidated (a) 
2020          
Income Statement          
Net interest income $1,383
 $1,012
 $89
 $0
 $2,484
Noninterest income 673
 723
 221
 180
 1,797
Total revenue 2,056
 1,735
 310
 180
 4,281
Provision for (recapture of) credit losses (157) 211
 (19) 17
 52
Depreciation and amortization 64
 50
 11
 121
 246
Other noninterest expense 1,457
 616
 200
 12
 2,285
Income from continuing operations before income taxes (benefit) and
noncontrolling interests
 692
 858
 118
 30
 1,698
Income taxes (benefit) 162
 188
 27
 (211) 166
Net income from continuing operations $530
 $670
 $91
 $241
 $1,532
Average Assets $98,731
 $183,266
 $8,361
 $171,781
 $462,139
2019                      
Income Statement                      
Net interest income $1,393
 $911
 $70
   $130
 $2,504
 $1,393
 $911
 $70
 $130
 $2,504
Noninterest income 744
 654
 216
 $251
 124
 1,989
 744
 654
 216
 124
 1,738
Total revenue 2,137
 1,565
 286
 251
 254
 4,493
 2,137
 1,565
 286
 254
 4,242
Provision for credit losses (benefit) 147
 48
 (1)   (11) 183
Provision for (recapture of) credit losses 147
 48
 (1) (11) 183
Depreciation and amortization 60
 51
 11
   125
 247
 60
 51
 11
 125
 247
Other noninterest expense 1,476
 652
 217
   31
 2,376
 1,476
 652
 217
 31
 2,376
Income before income taxes and noncontrolling interests 454
 814
 59
 251
 109
 1,687
Income from continuing operations before income taxes (benefit) and
noncontrolling interests
 454
 814
 59
 109
 1,436
Income taxes (benefit) 107
 169
 13
 40
 (34) 295
 107
 169
 13
 (34) 255
Net income $347
 $645
 $46
 $211
 $143
 $1,392
Average Assets (b) $93,222
 $168,193
 $7,331
 $8,321
 $129,642
 $406,709
2018            
Net income from continuing operations $347
 $645
 $46
 $143
 $1,181
Average Assets $93,222
 $168,193
 $7,331
 $137,963
 $406,709
Nine months ended September 30
In millions
 Retail
Banking

 Corporate &
Institutional
Banking

 Asset
Management
Group

 Other
 Consolidated (a) 
2020          
Income Statement                      
Net interest income $1,305
 $903
 $71
   $187
 $2,466
 $4,229
 $3,014
 $266
 $13
 $7,522
Noninterest income 622
 592
 228
 $265
 184
 1,891
 2,046
 2,143
 629
 353
 5,171
Total revenue 1,927
 1,495
 299
 265
 371
 4,357
 6,275
 5,157
 895
 366
 12,693
Provision for credit losses (benefit) 113
 (13) 2
   (14) 88
Provision for credit losses 1,049
 2,254
 23
 103
 3,429
Depreciation and amortization 52
 47
 13
   112
 224
 188
 149
 34
 366
 737
Other noninterest expense 1,462
 651
 212
   59
 2,384
 4,369
 1,912
 613
 (42) 6,852
Income before income taxes and noncontrolling interests 300
 810
 72
 265
 214
 1,661
Income (loss) from continuing operations before income taxes (benefit) and
noncontrolling interests
 669
 842
 225
 (61) 1,675
Income taxes (benefit) 73
 168
 17
 49
 (46) 261
 161
 160
 52
 (245) 128
Net income $227
 $642
 $55
 $216
 $260
 $1,400
Average Assets (b) $89,963
 $153,897
 $7,397
 $7,964
 $118,656
 $377,877
            
Nine months ended September 30
In millions
 Retail
Banking

 Corporate &
Institutional
Banking

 Asset
Management
Group

 BlackRock
 Other
 Consolidated (a) 
Net income from continuing operations $508
 $682
 $173
 $184
 $1,547
Average Assets $98,764
 $185,001
 $8,041
 $152,223
 $444,029
2019                      
Income Statement                      
Net interest income $4,118
 $2,685
 $208
   $466
 $7,477
 $4,118
 $2,685
 $208
 $466
 $7,477
Noninterest income 1,996
 1,891
 719
 $708
 427
 5,741
 1,996
 1,891
 719
 435
 5,041
Total revenue 6,114
 4,576
 927
 708
 893
 13,218
 6,114
 4,576
 927
 901
 12,518
Provision for credit losses (benefit) 356
 219
 (2)   (21) 552
Provision for (recapture of) credit losses 356
 219
 (2) (21) 552
Depreciation and amortization 170
 151
 51
   366
 738
 170
 151
 51
 366
 738
Other noninterest expense 4,361
 1,936
 656
   121
 7,074
 4,361
 1,936
 656
 121
 7,074
Income before income taxes and noncontrolling interests 1,227
 2,270
 222
 708
 427
 4,854
Income from continuing operations before income taxes (benefit) and
noncontrolling interests
 1,227
 2,270
 222
 435
 4,154
Income taxes (benefit) 291
 471
 51
 111
 (107) 817
 291
 471
 51
 (107) 706
Net income $936
 $1,799
 $171
 $597
 $534
 $4,037
Average Assets (b) $92,282
 $163,126
 $7,247
 $8,321
 $125,623
 $396,599
2018            
Income Statement            
Net interest income $3,800
 $2,641
 $217
   $582
 $7,240
Noninterest income 1,935
 1,774
 676
 $732
 435
 5,552
Total revenue 5,735
 4,415
 893
 732
 1,017
 12,792
Provision for credit losses (benefit) 254
 43
 2
   (39) 260
Depreciation and amortization 144
 140
 38
   372
 694
Other noninterest expense 4,347
 1,879
 643
   156
 7,025
Income before income taxes and noncontrolling interests 990
 2,353
 210
 732
 528
 4,813
Income taxes (benefit) 239
 496
 50
 124
 (91) 818
Net income $751
 $1,857
 $160
 $608
 $619
 $3,995
Average Assets (b) $89,259
 $153,149
 $7,455
 $7,964
 $118,772
 $376,599
Net income from continuing operations $936
 $1,799
 $171
 $542
 $3,448
Average Assets $92,282
 $163,126
 $7,247
 $133,944
 $396,599
(a)There were no material intersegment revenues for the three and nine months ended September 30, 20192020 and 2018.
(b)Period-end balances for BlackRock.2019.


108The PNC Financial Services Group, Inc. – Form 10-Q83




Business Segment Products and Services
   
Retail Banking provides deposit, lending, brokerage, insurance services, investment management and cash management products and services to consumer and small business customers. Our customers are serviced through our branch network, ATMs, call centers, online banking and mobile channels. The branch network is located primarily in markets across the Mid-Atlantic, Midwest and Southeast. In 2018, Retail Banking launched its national retail digitalexpansion strategy designed to grow customers with digitally-led banking and an ultra-thina thin branch network in markets outside of our existing retail branch network. Deposit products include checking, savings and money market accounts and certificates of deposit. Lending products include residential mortgages, home equity loans and lines of credit, auto loans, credit cards, education loans and personal and small business loans and lines of credit. The residential mortgage loans are directly originated within our branch network and nationwide, and are typically underwritten to government agency and/or third-party standards, and either sold, servicing retained, or held on our balance sheet. Brokerage, investment management and cash management products and services include managed, education, retirement and trust accounts.

Corporate & Institutional Banking provides lending, treasury management and capital markets-related products and services to mid-sized and large corporations, and government and not-for-profit entities. Lending products include secured and unsecured loans, letters of credit and equipment leases. The Treasury Management business provides payables, receivables, deposit and account services, liquidity and investments, and online and mobile banking products and services to our clients. Capital markets-related products and services include foreign exchange, derivatives, securities underwriting, loan syndications, mergers and acquisitions advisory and equity capital markets advisory related services. We also provide commercial loan servicing and technology solutions for the commercial real estate finance industry. Products and services are provided nationally.

Asset Management Group provides personal wealth management for high net worth and ultra high net worth clients and institutional asset management. The Asset Management group is composed of three distinct operating units:
Wealth Management provides products and services to individuals and their families including investment and retirement planning, customized investment management, private banking, and trust management and administration for individuals and their families.
Our Hawthorn unit provides multi-generational family planning including estate, financial, tax planning, fiduciary, investment management and consulting, private banking, personal administrative services, asset custody and customized performance reporting to ultra high net worth clients.
Institutional asset management provides outsourced chief investment officer, custody, private real estate, cash and fixed income client solutions, and fiduciary retirement advisory services to institutional clients including corporations, healthcare systems, insurance companies, unions, municipalities and non-profits.

BlackRock, in which we hold an equity investment, is a leading publicly-traded investment management firm providing a broad range of investment and technology services to institutional and retail clients worldwide. Using a diverse platform of alpha-seeking active, index and cash management investment strategies across asset classes, BlackRock tailors investment outcomes and asset allocation solutions for clients. Product offerings include single- and multi-asset class portfolios investing in equities, fixed income, alternatives and money market instruments. BlackRock also offers technology services, including an investment and risk management technology platform, as well as advisory services and solutions to a broad base of institutional and wealth management clients.

Our equity investment in BlackRock provides us with an additional source of noninterest income and increases our overall revenue diversification. At September 30, 2019, our economic interest in BlackRock was 22%. We received cash dividends from BlackRock of $344 million and $310 million during the first nine months of 2019 and 2018, respectively. BlackRock is a publicly-traded company, and additional information regarding its business is available in its filings with the Securities and Exchange Commission (SEC).

NOTE 1516 FEE-BASED REVENUE FROM CONTRACTS WITH CUSTOMERS
As more fully described in Note 23 Fee-based Revenue from Contracts with Customers in our 20182019 Form 10-K, a subset of our noninterest income relates to certain fee-based revenue within the scope of ASC Topic 606 - Revenue from Contracts with Customers (Topic 606).
Fee-based revenue within the scope of Topic 606 is recognized within three of our reportable business segments, Retail Banking, Corporate & Institutional Banking and Asset Management Group. Income recognized from our investment in BlackRock, also a reportable segment, is outside of the scope of the standard. Topic 606 also excludes interest income, income from lease contracts, fair value gains from financial instruments (including derivatives), income from mortgage servicing rights and guarantee products, letter of credit fees, non-refundable fees associated with acquiring or originating a loan and gains from the sale of financial assets.

The PNC Financial Services Group, Inc. – Form 10-Q 109  



The following tables present noninterest income within the scope of Topic 606 disaggregated by segment. A description of the fee-based revenue and how it is recognized for each segment’s principal services and products follows each table.


84    The PNC Financial Services Group, Inc. – is included in our 2019 Form 10-Q


10-K.

Retail Banking

Table 72:82: Retail Banking Noninterest Income Disaggregation
Three months ended
September 30
Nine months ended
September 30
Three months ended
September 30
Nine months ended
September 30
In millions2019
2018
2019
2018
2020
2019
2020
2019
Product      
Deposit account fees$166
$162
$468
$451
$108
$166
$339
$468
Debit card fees139
130
399
374
136
139
385
399
Brokerage fees92
86
267
260
94
92
273
267
Merchant services55
54
159
156
40
55
112
159
Net credit card fees (a)50
45
149
139
50
50
130
149
Other65
71
193
214
62
65
170
193
Total in-scope noninterest income by product$567
$548
$1,635
$1,594
$490
$567
$1,409
$1,635
Reconciliation to total Retail Banking noninterest income      
Total in-scope noninterest income$567
$548
$1,635
$1,594
$490
$567
$1,409
$1,635
Total out-of-scope noninterest income (b)177
74
361
341
183
177
637
361
Total Retail Banking noninterest income$744
$622
$1,996
$1,935
$673
$744
$2,046
$1,996
(a)Net credit card fees consists of interchange fees of $128$121 million and $115$128 million and credit card reward costs of $78$71 million and $70$78 million for the three months ended September 30, 20192020 and 2018,2019, respectively. Net credit card fees consists of interchange fees of $366$341 million and $332$366 million and credit card reward costs of $217$211 million and $193$217 million for the nine months ended September 30, 20192020 and 2018,2019, respectively.
(b)Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.

Deposit Account Fees
Retail Banking provides demand deposit, money market and savings account products for consumer and small business customers. Services include online and branch banking, overdraft and wire transfer services, imaging services and cash alternative services such as money orders and cashier's checks. We recognize fee income at the time these services are performed for the customer.

Debit Card and Net Credit Card Fees
As an issuing bank, Retail Banking earns interchange fee revenue from debit and credit card transactions. By offering card products, we maintain and administer card-related services, such as credit card reward programs, account data and statement information, card activation, card renewals, and card suspension and blockage. Interchange fees are earned when cardholders make purchases and are presented net of credit card reward costs.

Brokerage Fees
Retail Banking earns fee revenue by providing its customers a wide range of investment options through its brokerage services including mutual funds, annuities, stocks, bonds, long-term care and insurance products, and managed accounts. We earn fee revenue for transaction-based brokerage services, such as the execution of market trades, once the transaction has been completed as of the trade date. In other cases, such as investment management services, we earn fee revenue over the term of the customer contract.

Merchant Services
Retail Banking earns fee revenue for debit and credit card processing services. We provide these services to merchant businesses including point-of-sale payment acceptance capabilities and customized payment processing built around the merchant’s specific requirements. We earn fee revenue as the merchant's customers make purchases.

Other
Other noninterest income primarily includes ATM fees earned from our customers and non-PNC customers. These fees are recognized as transactions occur.


The PNC Financial Services Group, Inc. – Form 10-Q  �� 85



Corporate & Institutional Banking

Table 73:83: Corporate & Institutional Banking Noninterest Income Disaggregation
Three months ended
September 30
Nine months ended
September 30
Three months ended
September 30
Nine months ended
September 30
In millions2019
2018
2019
2018
2020
2019
2020
2019
Product      
Treasury management fees$210
$196
$621
$578
$231
$210
$665
$621
Capital markets fees131
147
407
397
132
131
494
407
Commercial mortgage banking activities26
23
75
65
31
26
81
75
Other17
16
53
51
18
17
55
53
Total in-scope noninterest income by product$384
$382
$1,156
$1,091
$412
$384
$1,295
$1,156
Reconciliation to total Corporate & Institutional Banking noninterest income      
Total in-scope noninterest income$384
$382
$1,156
$1,091
$412
$384
$1,295
$1,156
Total out-of-scope noninterest income (a)270
210
735
683
311
270
848
735
Total Corporate & Institutional Banking noninterest income$654
$592
$1,891
$1,774
$723
$654
$2,143
$1,891
(a)Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.
Treasury Management Fees
Corporate & Institutional Banking provides corporations with cash and investment management services, receivables and disbursement management services, funds transfer services and access to online/mobile information management and reporting services. Treasury management fees are recognized over time as we perform these services.
110   The PNC Financial Services Group, Inc. – Form 10-Q


Capital Markets Fees
Capital markets fees include securities underwriting fees, merger and acquisition advisory fees and other advisory related fees. We recognize these fees when the related transaction closes.

Commercial Mortgage Banking Activities
Commercial mortgage banking activities include servicing responsibilities where we do not own the servicing rights. Servicing responsibilities typically consist of collecting and remitting monthly borrower principal and interest payments, maintaining escrow deposits, performing loss mitigation and foreclosure activities, and, in certain instances, funding of servicing advances. We recognize servicing fees over time as we perform these activities.

Other
Other noninterest income within Corporate & Institutional Banking primarily comprised fees from collateral management and asset management services. We earn these fees over time as we perform these services.

Asset Management Group

Table 74:84: Asset Management Group Noninterest Income Disaggregation

Three months ended
September 30
Nine months ended
September 30
Three months ended
September 30
Nine months ended
September 30
In millions2019
2018
2019
2018
2020
2019
2020
2019
Customer Type       
Personal$155
$156
$459
$462
$164
$155
$465
$459
Institutional58
70
187
206
51
58
150
187
Total in-scope noninterest income by customer type$213
$226
$646
$668
$215
$213
$615
$646
Reconciliation to Asset Management Group noninterest income      
Total in-scope noninterest income$213
$226
$646
$668
$215
$213
$615
$646
Total out-of-scope noninterest income (a)3
2
73
8
6
3
14
73
Total Asset Management Group noninterest income$216
$228
$719
$676
$221
$216
$629
$719
(a)Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.
Asset Management Services
Asset Management Group provides both personal wealth and institutional asset management services including investment management, custody services, retirement planning, family planning, trust management and retirement administration services. We recognize fee revenue over the term of the customer contract based on the value of assets under management at a point in time.

86    The PNC Financial Services Group, Inc. – Form 10-Q



NOTE16 LEASES
We lease retail branches, datacenters, office space, land and equipment under operating and finance leases. Our leases have remaining lease terms of one year to sixty-two years, some of which may include options to renew the leases for up to ninety-nine years, and some of which may include options to terminate the leases prior to the end date. Certain leases also include options to purchase the leased asset. The exercise of lease renewal, termination and purchase options is at our sole discretion.

At adoption of ASU 2016-02 on January 1, 2019, we elected to account for the lease and nonlease components of existing real estate leases and leases of advertising assets, such as signage, as a single lease component. Effective January 1, 2019, lease and nonlease components of new lease agreements are accounted for separately. Lease components include fixed payments including rent, real estate taxes and insurance costs and nonlease components include common-area maintenance costs. Generally, we have elected to use the Overnight Indexed Swap rate corresponding to the term of the lease at the lease measurement date as our incremental borrowing rate to measure the ROU asset and lease liability. Leases with an initial term of 12 months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over the lease term.

Certain of our lease agreements include rental payments based on a percentage of revenue and others include rental payments if certain bank deposit levels are met. Our lease agreements do not contain any material residual value guarantees or material restrictive covenants. Subleases to third parties were not material at September 30, 2019.

Operating lease assets and liabilities totaled $2.0 billion and $2.2 billion at September 30, 2019, respectively. Finance lease assets and liabilities at September 30, 2019 were not material.

Future undiscounted cash flows on our operating leases are as follows:

Table 75: Maturity of Operating Lease Liabilities
In millionsSeptember 30, 2019 
Remainder of 2019$85
 
2020352
 
2021331
 
2022297
 
2023264
 
After 20231,098
 
Total operating lease payments$2,427
 
Less: Interest263
 
Present value of operating lease liabilities$2,164
 


At December 31, 2018, operating lease commitments under lessee arrangements were $374 million, $346 million, $308 million, $258 million, $228 million for 2019 through 2023, respectively, and $941 million in the aggregate for all years thereafter.

Operating lease term and discount rates at September 30, 2019 were as follows:

Table 76: Operating Lease Term and Discount Rates
September 30, 2019
Weighted-average remaining lease term (years)9
Weighted-average discount rate2.46%


NOTE 17 SUBSEQUENT EVENTS

On October 22, 2019, PNC Bank issued $750 million of subordinated notes with a maturity date of October 22, 2029. Interest is payable semi-annually at a fixed rate of 2.70% per annum, on April 22 and October 22 of each year, beginning on April 22, 2020.

On November 1, 2019, the parent company issued $650 million of senior notes with a maturity date of November 1, 2024. Interest is payable semi-annually at a fixed rate of 2.20% per annum, on May 1 and November 1 of each year, beginning on May 1, 2020.



The PNC Financial Services Group, Inc. – Form 10-Q87111  



STATISTICAL INFORMATION (UNAUDITED)
THE PNC FINANCIAL SERVICES GROUP, INC.
Average Consolidated Balance Sheet And Net Interest Analysis (a) (b) (c)
Nine months ended September 30 Nine months ended September 30
2019 2018 2020 2019 
Taxable-equivalent basis
Dollars in millions
Average Balances
 
Interest Income/
Expense

 
Average Yields/
Rates

 
Average
Balances

 Interest Income/Expense
 
Average Yields/
Rates

 
Average
Balances

 Interest Income/Expense
 Average Yields/Rates
 Average
Balances

 Interest Income/
Expense

 Average Yields/
Rates

 
Assets                        
Interest-earning assets:                        
Investment securities                        
Securities available for sale                        
Residential mortgage-backed                        
Agency$30,714
 $657
 2.85% $26,746
 $537
 2.68% $51,453
 $891
 2.31% $30,714
 $657
 2.85% 
Non-agency1,802
 109
 8.04% 2,265
 111
 6.54% 1,527
 85
 7.43% 1,802
 109
 8.04% 
Commercial mortgage-backed5,549
 127
 3.05% 4,449
 92
 2.75% 6,964
 140
 2.68% 5,549
 127
 3.05% 
Asset-backed5,247
 131
 3.33% 5,260
 123
 3.12% 5,115
 103
 2.70% 5,247
 131
 3.33% 
U.S. Treasury and government agencies18,207
 341
 2.47% 15,603
 260
 2.20% 16,714
 240
 1.88% 18,207
 341
 2.47% 
Other3,316
 83
 3.36% 4,113
 109
 3.50% 4,567
 120
 3.51% 3,316
 83
 3.36% 
Total securities available for sale64,835
 1,448
 2.97% 58,436
 1,232
 2.80% 86,340
 1,579
 2.43% 64,835
 1,448
 2.97% 
Securities held to maturity                        
Residential mortgage-backed15,582
 340
 2.91% 15,578
 337
 2.88% 
 
 
 15,582
 340
 2.91% 
Commercial mortgage-backed571
 15
 3.59% 807
 23
 3.73% 
 
 
 571
 15
 3.59% 
Asset-backed143
 4
 4.18% 194
 5
 3.34% 24
 
 2.66% 143
 4
 4.18% 
U.S. Treasury and government agencies765
 16
 2.84% 747
 16
 2.83% 783
 17
 2.85% 765
 16
 2.84% 
Other1,823
 61
 4.41% 1,894
 61
 4.42% 648
 21
 4.32% 1,823
 61
 4.41% 
Total securities held to maturity18,884
 436
 3.08% 19,220
 442
 3.07% 1,455
 38
 3.50% 18,884
 436
 3.08% 
Total investment securities83,719
 1,884
 3.00% 77,656
 1,674
 2.87% 87,795
 1,617
 2.45% 83,719
 1,884
 3.00% 
Loans                        
Commercial123,069
 3,919
 4.20% 112,907
 3,363
 3.93% 
Commercial and industrial140,701
 3,286
 3.07% 123,069
 3,919
 4.20% 
Commercial real estate28,477
 950
 4.40% 28,883
 873
 3.98% 28,689
 663
 3.03% 28,477
 950
 4.40% 
Equipment lease financing7,273
 215
 3.94% 7,512
 199
 3.54% 6,958
 201
 3.85% 7,273
 215
 3.94% 
Consumer55,303
 2,304
 5.57% 55,474
 2,075
 5.00% 56,279
 2,099
 4.98% 55,303
 2,304
 5.57% 
Residential real estate19,602
 625
 4.25% 17,609
 581
 4.40% 22,292
 644
 3.85% 19,602
 625
 4.25% 
Total loans233,724
 8,013
 4.54% 222,385
 7,091
 4.23% 254,919
 6,893
 3.58% 233,724
 8,013
 4.54% 
Interest-earning deposits with banks14,708
 256
 2.32% 21,921
 286
 1.74% 37,582
 80
 .28% 14,708
 256
 2.32% 
Other interest-earning assets12,780
 354
 3.70% 7,305
 259
 4.74% 10,028
 199
 2.64% 12,780
 354
 3.70% 
Total interest-earning assets/interest income344,931
 10,507
 4.04% 329,267
 9,310
 3.75% 390,324
 8,789
 2.98% 344,931
 10,507
 4.04% 
Noninterest-earning assets51,668
     47,332
     53,705
     51,668
     
Total assets$396,599
     $376,599
     $444,029
     $396,599
     
Liabilities and Equity                        
Interest-bearing liabilities:                        
Interest-bearing deposits                        
Money market$55,268
 477
 1.15% $56,732
 $279
 .66% $59,426
 $130
 .29% $55,268
 $477
 1.15% 
Demand64,459
 265
 .55% 60,058
 117
 .26% 80,371
 100
 .17% 64,459
 265
 .55% 
Savings61,627
 532
 1.15% 50,845
 284
 .75% 74,279
 217
 .39% 61,627
 532
 1.15% 
Time deposits20,017
 244
 1.63% 17,081
 130
 1.02% 21,084
 143
 .91% 20,017
 244
 1.63% 
Total interest-bearing deposits201,371
 1,518
 1.01% 184,716
 810
 .59% 235,160
 590
 .34% 201,371
 1,518
 1.01% 
Borrowed funds                        
Federal Home Loan Bank borrowings23,368
 467
 2.63% 21,067
 342
 2.14% 11,051
 98
 1.16% 23,368
 467
 2.63% 
Bank notes and senior debt26,571
 675
 3.35% 28,352
 594
 2.76% 28,040
 366
 1.72% 26,571
 675
 3.35% 
Subordinated debt5,530
 169
 4.09% 5,096
 159
 4.16% 5,935
 91
 2.05% 5,530
 169
 4.09% 
Other6,564
 122
 2.44% 4,966
 78
 2.04% 6,199
 64
 1.33% 6,564
 122
 2.44% 
Total borrowed funds62,033
 1,433
 3.05% 59,481
 1,173
 2.60% 51,225
 619
 1.59% 62,033
 1,433
 3.05% 
Total interest-bearing liabilities/interest expense263,404
 2,951
 1.48% 244,197
 1,983
 1.08% 286,385
 1,209
 .56% 263,404
 2,951
 1.48% 
Noninterest-bearing liabilities and equity:                        
Noninterest-bearing deposits71,736
     76,666
     90,078
     71,736
     
Accrued expenses and other liabilities12,975
     8,971
     16,251
     12,975
     
Equity48,484
     46,765
     51,315
     48,484
     
Total liabilities and equity$396,599
     $376,599
     $444,029
     $396,599
     
Interest rate spread    2.56%     2.67%     2.42%     2.56% 
Impact of noninterest-bearing sources    .35
     .28
     .15
     .35
 
Net interest income/margin  $7,556
 2.91%   $7,327
 2.95%   $7,580
 2.57%   $7,556
 2.91% 
(continued on following page)


88112   The PNC Financial Services Group, Inc. – Form 10-Q




Average Consolidated Balance Sheet And Net Interest Analysis (a) (b) (c) (Continued)
Three months ended September 30 Three months ended September 30
2019 2018 2020 2019 
Taxable-equivalent basis
Dollars in millions
Average
Balances

 Interest Income/Expense
 Average Yields/Rates
 Average
Balances

 Interest Income/
Expense

 Average Yields/
Rates

 
Average
Balances

 Interest Income/Expense
 Average Yields/Rates
 Average
Balances

 Interest Income/
Expense

 Average Yields/
Rates

 
Assets                        
Interest-earning assets:                        
Investment securities                        
Securities available for sale                        
Residential mortgage-backed                        
Agency$32,926
 $223
 2.70% $28,241
 $194
 2.76% $52,215
 $265
 2.03% $32,926
 $223
 2.70% 
Non-agency1,716
 38
 8.89% 2,128
 38
 7.18% 1,437
 26
 7.26% 1,716
 38
 8.89% 
Commercial mortgage-backed5,728
 43
 2.97% 4,366
 30
 2.72% 6,927
 44
 2.50% 5,728
 43
 2.97% 
Asset-backed5,208
 43
 3.31% 5,459
 46
 3.37% 5,033
 30
 2.44% 5,208
 43
 3.31% 
U.S. Treasury and government agencies17,573
 109
 2.44% 16,757
 96
 2.25% 18,724
 79
 1.64% 17,573
 109
 2.44% 
Other3,053
 26
 3.41% 3,996
 34
 3.28% 4,723
 39
 3.39% 3,053
 26
 3.41% 
Total securities available for sale66,204
 482
 2.90% 60,947
 438
 2.86% 89,059
 483
 2.16% 66,204
 482
 2.90% 
Securities held to maturity                        
Residential mortgage-backed15,768
 110
 2.78% 16,292
 119
 2.92% 
 
 
 15,768
 110
 2.78% 
Commercial mortgage-backed544
 5
 3.68% 715
 7
 3.71% 
 
 
 544
 5
 3.68% 
Asset-backed79
 1
 5.48% 189
 2
 3.65% 
 
 
 79
 1
 5.48% 
U.S. Treasury and government agencies769
 5
 2.86% 752
 6
 2.85% 788
 6
 2.86% 769
 5
 2.86% 
Other1,802
 19
 4.40% 1,871
 19
 4.42% 655
 7
 4.20% 1,802
 19
 4.40% 
Total securities held to maturity18,962
 140
 2.98% 19,819
 153
 3.10% 1,443
 13
 3.47% 18,962
 140
 2.98% 
Total investment securities85,166
 622
 2.91% 80,766
 591
 2.92% 90,502
 496
 2.18% 85,166
 622
 2.91% 
Loans                        
Commercial125,356
 1,300
 4.06% 113,883
 1,183
 4.06% 
Commercial and industrial139,795
 1,008
 2.82% 125,356
 1,300
 4.06% 
Commercial real estate28,855
 325
 4.40% 28,860
 302
 4.10% 29,081
 197
 2.65% 28,855
 325
 4.40% 
Equipment lease financing7,272
 70
 3.82% 7,202
 68
 3.78% 6,771
 64
 3.80% 7,272
 70
 3.82% 
Consumer55,702
 787
 5.61% 55,449
 722
 5.17% 54,692
 645
 4.69% 55,702
 787
 5.61% 
Residential real estate20,497
 216
 4.21% 17,948
 199
 4.45% 22,753
 213
 3.74% 20,497
 216
 4.21% 
Total loans237,682
 2,698
 4.47% 223,342
 2,474
 4.36% 253,092
 2,127
 3.32% 237,682
 2,698
 4.47% 
Interest-earning deposits with banks15,632
 85
 2.17% 19,151
 95
 1.97% 60,327
 15
 .10% 15,632
 85
 2.17% 
Other interest-earning assets14,094
 123
 3.49% 7,114
 92
 5.19% 9,752
 55
 2.23% 14,094
 123
 3.49% 
Total interest-earning assets/interest income352,574
 3,528
 3.95% 330,373
 3,252
 3.89% 413,673
 2,693
 2.57% 352,574
 3,528
 3.95% 
Noninterest-earning assets54,135
     47,504
     48,466
     54,135
     
Total assets$406,709
     $377,877
     $462,139
     $406,709
     
Liabilities and Equity                        
Interest-bearing liabilities:                        
Interest-bearing deposits                        
Money market$56,271
 162
 1.14% $55,507
 $112
 .80% $63,598
 $12
 .07% $56,271
 $162
 1.14% 
Demand65,444
 95
 .58% 60,138
 49
 .32% 87,226
 12
 .05% 65,444
 95
 .58% 
Savings64,054
 185
 1.14% 52,919
 122
 .92% 77,479
 22
 .11% 64,054
 185
 1.14% 
Time deposits21,173
 89
 1.66% 17,756
 53
 1.18% 20,248
 28
 .58% 21,173
 89
 1.66% 
Total interest-bearing deposits206,942
 531
 1.02% 186,320
 336
 .71% 248,551
 74
 .12% 206,942
 531
 1.02% 
Borrowed funds                        
Federal Home Loan Bank borrowings25,883
 164
 2.48% 21,516
 133
 2.42% 7,196
 9
 .47% 25,883
 164
 2.48% 
Bank notes and senior debt27,409
 224
 3.21% 27,301
 204
 2.92% 25,858
 71
 1.08% 27,409
 224
 3.21% 
Subordinated debt5,189
 45
 3.53% 5,253
 54
 4.10% 5,936
 22
 1.51% 5,189
 45
 3.53% 
Other5,452
 35
 2.43% 5,768
 30
 2.11% 4,354
 16
 1.31% 5,452
 35
 2.43% 
Total borrowed funds63,933
 468
 2.87% 59,838
 421
 2.76% 43,344
 118
 1.06% 63,933
 468
 2.87% 
Total interest-bearing liabilities/interest expense270,875
 999
 1.45% 246,158
 757
 1.21% 291,895
 192
 .26% 270,875
 999
 1.45% 
Noninterest-bearing liabilities and equity:                        
Noninterest-bearing deposits72,149
     76,155
     101,931
     72,149
     
Accrued expenses and other liabilities14,529
     8,853
     15,341
     14,529
     
Equity49,156
     46,711
     52,972
     49,156
     
Total liabilities and equity$406,709
     $377,877
     $462,139
     $406,709
     
Interest rate spread    2.50%     2.68%     2.31%     2.50% 
Impact of noninterest-bearing sources    .34
     .31
     .08
     .34
 
Net interest income/margin  $2,529
 2.84%   $2,495
 2.99%   $2,501
 2.39%   $2,529
 2.84% 
(a)Nonaccrual loans are included in loans, net of unearned income. The impact of financial derivatives used in interest rate risk management is included in the interest income/expense and average yields/rates of the related assets and liabilities. Basis adjustments related to hedged items are included in noninterest-earning assets and noninterest-bearing liabilities. Average balances of securities are based on amortized historical cost (excluding adjustments to fair value, which are included in other assets). Average balances for certain loans and borrowed funds accounted for at fair value are included in noninterest-earning assets and noninterest-bearing liabilities, with changes in fair value recorded in Noninterest income.
(b)Loan fees for the three months ended September 30, 20192020 and September 30, 20182019 were $49$38 million and $34$49 million, respectively. Loan fees for the nine months ended September 30, 20192020 and September 30, 20182019 were $117 million and $120 million, and $99 million, respectfully.respectively.
(c)Interest income calculated as taxable-equivalent interest income. To provide more meaningful comparisons of interest income and yields for all interest-earning assets, as well as net interest margins, we use interest income on a taxable-equivalent basis in calculating average yields and net interest margin by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP. See Reconciliation of Taxable-Equivalent Net Interest Income in this Statistical Information section for more information.


The PNC Financial Services Group, Inc. – Form 10-Q89113  



RECONCILIATION OF TAXABLE-EQUIVALENT NET INTEREST INCOME (NON-GAAP) (a)
 
 Nine months endedThree months ended Nine months endedThree months ended
In millions September 30, 2019
September 30, 2018
September 30, 2019
September 30, 2018
 September 30, 2020
 September 30, 2019
September 30, 2020
September 30, 2019
Net interest income (GAAP) $7,477
$7,240
$2,504
$2,466
 $7,522
 $7,477
$2,484
$2,504
Taxable-equivalent adjustments 79
87
25
29
 58
 79
17
25
Net interest income (Non-GAAP) $7,556
$7,327
$2,529
$2,495
 $7,580
 $7,556
$2,501
$2,529
(a)The interest income earned on certain interest-earning assets is completely or partially exempt from federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. To provide more meaningful comparisons of net interest income, we use interest income on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments.
PART II – OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
See the information set forth in Note 1214 Legal Proceedings in the Notes To Consolidated Financial Statements under Part I, Item 1 of this Report, which is incorporated by reference in response to this item.
ITEM 1A. RISK FACTORS

There are no material changes in ourfrom any of the risk factors from those previously disclosed in PNC’s 2018our first quarter 2020 Form 10-Q and 2019 Form 10-K in response to Part II, Item 1A and Part I, Item 1A.1A, respectively.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

Unregistered Sales of Equity Securities
None.

Equity Security Repurchases
Details of our repurchases of PNC common stock during the third quarter of 20192020 are included in the following table.
2019 period
In thousands, except per share data
Total shares purchased (a)
Average price paid per share
Total shares purchased as part of publicly announced programs (b)
Maximum number of shares that may yet be purchased under the programs (b)
2020 period
In thousands, except per share data
Total shares purchased (a)
Average price paid per share
Total shares purchased as part of publicly announced programs (b)
Maximum number of shares that may yet be purchased under the programs (b)
July 1 - 312,364
$140.77
2,358
97,642
8
$103.19

76,028
August 1 – 313,588
$129.28
3,588
94,054

$

76,028
September 1 – 301,512
$135.09
1,512
92,542
919
$107.50
919
75,109
Total7,464
$134.10
  927
$107.47
  
(a)Includes PNC common stock purchased in connection with our various employee benefit plans generally related to shares used to cover employee payroll tax withholding requirements. Note 11 Employee Benefit Plans and Note 12 Stock Based Compensation Plans in the Notes To Consolidated Financial Statements of our 20182019 Annual Report on Form 10-K include additional information regarding our employee benefit and equity compensation plans that use PNC common stock.
(b)On April 4, 2019, our Board of Directors approved the establishment of a new stock repurchase program authorization in the amount of 100 million shares of PNC common stock, effective July 1, 2019. The previous 2015Under this authorization, was terminated as of end of day on June 30, 2019. Repurchases arerepurchases may be made in the open market or privately negotiated transactions, andwith the timing and exact amount of common stock repurchases will dependdepending on a number of factors including, among others, market and general economic conditions, regulatory capital considerations, alternative uses of capital, the potential impact on our credit ratings, and contractual and regulatory limitations, including the results of the supervisory assessment of capital adequacy and capital planning processes undertaken by the Federal Reserve as part of the CCAR process. In June 2019, we announced share repurchase programs of up to $4.3 billion for the four quarter period beginning with the third quarter of 2019, in accordance with PNC's 2019 capital plan. In January 2020, we announced an increase to these programs to repurchase up to an additional $1.0 billion in common shares through the end of the second quarter of 2020. We announced on March 16, 2020 a temporary suspension of our common stock repurchase program in conjunction with the Federal Reserve's effort to support the U.S. economy during the pandemic, and will continue the suspension through the fourth quarter of 2020, consistent with the extension of the Federal Reserve's special capital distribution restrictions. We repurchased $99 million of common shares in the third quarter to offset the effects of 2019, we repurchased 7.5 million shares of common stock onemployee benefit plan-related issuances in 2020 as permitted by guidance from the open market, with an average price of $134.09 per share and an aggregate repurchase price of $1.0 billion.Federal Reserve.


90114   The PNC Financial Services Group, Inc. – Form 10-Q




ITEM 6. EXHIBITS
The following exhibit index lists Exhibits filed, or in the case of Exhibits 32.1 and 32.2 furnished, with this Quarterly Report on Form 10-Q:

EXHIBIT INDEX
10.45
10.46
10.47
31.1  
  
31.2  
  
32.1  
  
32.2  
   
101.INS  Inline XBRL Instance Document *
   
101.SCH Inline XBRL Taxonomy Extension Schema Document
   
101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document
   
101.LAB Inline XBRL Taxonomy Extension Label Linkbase Document
   
101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document
   
101.DEF Inline XBRL Taxonomy Extension Definition Linkbase Document
   
104 Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)
   
* The instance document does not appear in the interactive data file because its XBRL tags are embedded within the inline XBRL.
You can obtain copies of these Exhibits electronically at the SEC’s website at www.sec.gov. The Exhibits are also available as part of this Form 10-Q on PNC’s corporate website at www.pnc.com/secfilings. Shareholders and bondholders may also obtain copies of Exhibits, without charge, by contacting Shareholder Relations at 800-843-2206 or via e-mail at investor.relations@pnc.com. The interactive data file (XBRL) exhibit is only available electronically.
CORPORATE INFORMATION
The PNC Financial Services Group, Inc.
Corporate Headquarters
The PNC Financial Services Group, Inc.
The Tower at PNC Plaza
300 Fifth Avenue
Pittsburgh, Pennsylvania 15222-2401
888-762-2265
Internet Information
Our
The PNC Financial Services Group, Inc.'s financial reports and information about our products and services are available on the internet at www.pnc.com. We provide information for investors on our corporate website under “About Us – Investor Relations.” We use our Twitter account, @pncnews, as an additional way of disseminating to the public information that may be relevant to investors.
We generally post the following under “About Us – Investor Relations” shortly before or promptly following its first use or release: financially-related press releases, including earnings releases and supplemental financial information, various SEC filings, including annual, quarterly and current reports and proxy statements, presentation materials associated with earnings and other investor conference calls or events, and access to live and recorded audio from earnings and other investor conference calls or events. In some cases, we may post the presentation materials for other investor conference calls or events several days prior to the call or event. For earnings and other conference calls or events, we generally include in our posted materials a cautionary statement regarding forward-looking and non-GAAP financial information, and we provide GAAP reconciliations when we include non-GAAP financial information. Such GAAP reconciliations may be in materials for the applicable presentation, in materials for prior presentations or in our annual, quarterly or current reports.
We may on occasionWhen warranted, we will also use our corporate website to expedite public access to time-critical information regarding PNC instead of using a press release or a filing with the SEC for first disclosure of the information. In some circumstances, the information may be relevant to investors but directed at customers, in which case it may be accessed directly through the home page rather than “About Us – Investor Relations.”


The PNC Financial Services Group, Inc. – Form 10-Q91



We are required to provide additional public disclosure regarding estimated income, losses and pro forma regulatory capital ratios under supervisory and PNC-developed hypothetical severely adverse economic scenarios, as well as information concerning our capital stress testing processes, pursuant to the stress testing regulations adopted by the Federal Reserve and the OCC. We are also

The PNC Financial Services Group, Inc. – Form 10-Q 115  



required to make certain additional regulatory capital-related public disclosures about our capital structure, risk exposures, risk assessment processes, risk-weighted assets and overall capital adequacy, including market risk-related disclosures, and certain public disclosures regarding our liquidity position and liquidity risk management, under rules adopted by the Federal banking agencies. Under these regulations, we may satisfy these requirements through postings on our website, and we have done so and expect to continue to do so without also providing disclosure of this information through filings with the SEC.
Other information posted on our corporate website that may not be available in our filings with the SEC includes information relating to our corporate governance and annual communications from our chairman to shareholders, as well as our corporate social responsibility activities under “About Us – Corporate Responsibility.”shareholders.
Where we have included webinternet addresses in this Report, such as our webinternet address and the webinternet address of the SEC, we have included those webinternet addresses as inactive textual references only. Except as specifically incorporated by reference into this Report, information on those websites is not part hereof.
Financial Information
We are subject to the informational requirements of the Securities Exchange Act of 1934 (Exchange Act) and, in accordance with the Exchange Act, we file annual, quarterly and current reports, proxy statements and other information with the SEC. Our SEC File Number is 001-09718. You can obtain copies of these and other filings, including exhibits, electronically at the SEC’s internet website at www.sec.gov or on our corporate internet website at www.pnc.com/secfilings.secfilings. Shareholders and bond holders may also obtain copies of these filings without charge by contacting Shareholder Services at 800-982-7652 or via the online contact form at www.computershare.com/contactuscontact us for copies without exhibits, or via email to investor.relations@pnc.com for copies of exhibits, including financial statement and schedule exhibits where applicable. The interactive data file (XBRL) exhibit is only available electronically.
Corporate Governance at PNC
Information about our Board of Directors and its committees and corporate governance, including our PNC Code of Business Conduct and Ethics (as amended from time to time), is available on our corporate website at www.pnc.com/corporategovernance. In addition, any future amendments to, or waivers from, a provision of the PNC Code of Business Conduct and Ethics that applies to ourcovering any directors or executive officers (including our principal executive officer, principal financial officer and principal accounting officer or controller) will be posted at this internet address.
Shareholders who would like to request printed copies of the PNC Code of Business Conduct and Ethics or our Corporate Governance Guidelines or the charters of our Board’s Audit, Nominating and Governance, Personnel and Compensation, or Risk Committees (all of which are posted on the PNC corporate website) may do so by sending their requests to our Corporate Secretary at corporate headquarters at the above address. Copies will be provided without charge to shareholders.
Inquiries
For financial services call 888-762-2265.
Registered shareholders should contact Shareholder Services at 800-982-7652.
Analysts and institutional investors should contact Bryan Gill, Executive Vice President, Director of Investor Relations, at 412-768-4143 or via email at investor.relations@pnc.com.
News media representatives should contact PNC Media Relations at 412-762-4550 or via email at media.relations@pnc.com.
Dividend Policy
Holders of PNC common stock are entitled to receive dividends when declared by the Board of Directors out of funds legally available for this purpose. Our Board of Directors may not pay or set apart dividends on the common stock until dividends for all past dividend periods on any series of outstanding preferred stock have been paid or declared and set apart for payment. The Board presently intends to continue the policy of paying quarterly cash dividends. The amount of any future dividends will depend on economic and market conditions, our financial condition and operating results, and other factors, including contractual restrictions and applicable government regulations and policies (such as those relating to the ability of bank and non-bank subsidiaries to pay dividends to the parent company and regulatory capital limitations). The amount of our dividend is also currently subject to the results of the supervisory assessment of capital adequacy and capital planning processes undertaken by the Federal Reserve as part of the CCAR process as described in the Capital Management portion of the Risk Management section of the Financial Review of this Report and in the Supervision and Regulation section in Item 1 of our 20182019 Form 10-K.




92116   The PNC Financial Services Group, Inc. – Form 10-Q




Dividend Reinvestment and Stock Purchase Plan
The PNC Financial Services Group, Inc. Dividend Reinvestment and Stock Purchase Plan enables holders of our common stock to conveniently purchase additional shares of common stock. You can obtain a prospectus and enrollment form by contacting Shareholder Services at 800-982-7652. Registered shareholders may also contact this phone number regarding dividends and other shareholder services.
Stock Transfer Agent and Registrar
Computershare
462 South 4th Street, Suite 1600
Louisville, KY 40202
800-982-7652
www.computershare.com/pnc
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on November 4, 20193, 2020 on its behalf by the undersigned thereunto duly authorized.
/s/ Robert Q. Reilly
Robert Q. Reilly
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)


The PNC Financial Services Group, Inc. – Form 10-Q93117