UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 10-Q
(Mark One)
xQUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended December 31, 2017September 30, 2019
OR
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from             to  
Commission file number 1-12725
Regis CorporationCorporation
(Exact name of registrant as specified in its charter)
Minnesota 41-0749934
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
7201 Metro BoulevardEdinaMinnesota 55439
(Address of principal executive offices) (Zip Code)
(952) (952) 947-7777
(Registrant’s telephone number, including area code)
N/A
(Former name, former address and former fiscal year, if changed since last report)
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to be submit and post such files). Yes x No ¨
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer x
Accelerated Filer
Accelerated filer ¨

Non-accelerated filer ¨
Smaller reporting company ¨
(Do(Do not check if a smaller reporting company)

Smaller Reporting Company
Emerging growth company ¨
Growth Company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨


Indicate by check mark whether the registrant is a shell company (as defined by Rule 12b-2 of the Act). Yes ¨ No x

Indicate the number of shares outstanding of each of the issuer’s classes of common stock as of January 25, 2018:October 23, 2019:
Common Stock, $.05 par value 46,695,92735,548,036
Class Number of Shares
 






REGIS CORPORATION
 
INDEX
 
 
    
  
    
  2019
    
  2018
    
  2018
    
  September 30, 2018
    
  Statement of Cash Flows for the three months ended September 30, 2019 and 2018
    
 
    
 
    
 
    
 
    
 
    
 
    
 
    
 
 




PART I - FINANCIAL INFORMATION
 
Item 1. Financial Statements
 
REGIS CORPORATION
CONDENSED CONSOLIDATED BALANCE SHEET (Unaudited)
(Dollars in thousands, except share data)
 
December 31,
2017
 
June 30,
2017
 September 30,
2019
 June 30,
2019
ASSETS  
  
  
  
Current assets:  
  
  
  
Cash and cash equivalents $163,300
 $171,044
 $58,902
 $70,141
Receivables, net 31,895
 19,683
 28,724
 30,143
Inventories 87,347
 98,392
 74,634
 77,322
Other current assets 47,814
 48,114
 32,194
 33,216
Current assets held for sale (Note 1) 
 32,914
Total current assets 330,356
 370,147
 194,454
 210,822
        
Property and equipment, net 109,448
 123,281
 71,442
 78,090
Goodwill 417,709
 416,987
 313,251
 345,718
Other intangibles, net 11,416
 11,965
 8,416
 8,761
Right of use asset (Note 10) 930,784
 
Other assets 52,958
 61,756
 33,094
 34,170
Noncurrent assets held for sale (Note 1) 
 27,352
Long term assets held for sale (Note 1) 5,276
 5,276
Total assets $921,887
 $1,011,488
 $1,556,717
 $682,837
        
LIABILITIES AND SHAREHOLDERS’ EQUITY  
  
  
  
Current liabilities:  
  
  
  
Accounts payable $52,738
 $54,501
 $53,219
 $47,532
Accrued expenses 107,198
 110,435
 62,241
 80,751
Current liabilities related to assets held for sale (Note 1) 
 13,126
Short-term lease liability (Note 10) 161,407
 
Total current liabilities 159,936
 178,062
 276,867
 128,283
        
Long-term debt, net 121,096
 120,599
 90,000
 90,000
Long-term lease liability (Note 10) 781,134
 
Long-term financing liabilities 28,719
 28,910
Other noncurrent liabilities 112,284
 197,374
 96,258
 111,399
Noncurrent liabilities related to assets held for sale (Note 1) 
 7,232
Total liabilities 393,316
 503,267
 1,272,978
 358,592
Commitments and contingencies (Note 6) 

 

Commitments and contingencies (Note 7) 


 


Shareholders’ equity:  
  
  
  
Common stock, $0.05 par value; issued and outstanding 46,688,423 and 46,400,367 common shares at December 31, 2017 and June 30, 2017, respectively 2,335
 2,320
Common stock, $0.05 par value; issued and outstanding 35,548,036 and 36,869,249 common shares at September 30, 2019 and June 30, 2019, respectively 1,777
 1,843
Additional paid-in capital 216,301
 214,109
 20,880
 47,152
Accumulated other comprehensive income 11,789
 3,336
 8,939
 9,342
Retained earnings 298,146
 288,456
 252,143
 265,908
    
Total shareholders’ equity 528,571
 508,221
 283,739
 324,245
    
Total liabilities and shareholders’ equity $921,887
 $1,011,488
 $1,556,717
 $682,837
 

The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.




REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF OPERATIONS (Unaudited)
For The Three and Six Months Ended December 31, 2017September 30, 2019 and 20162018
(Dollars and shares in thousands, except per share data amounts)

  
Three Months Ended
December 31,
 
Six Months Ended
December 31,
  2017 2016 2017 2016
Revenues:        
Service $223,214
 $235,609
 $458,773
 $478,700
Product 71,816
 68,229
 132,756
 131,945
Royalties and fees 13,485
 11,411
 26,859
 23,435
  308,515
 315,249
 618,388
 634,080
Operating expenses:        
Cost of service 134,850
 151,193
 274,686
 301,990
Cost of product 39,864
 34,584
 70,026
 65,399
Site operating expenses 32,119
 32,638
 65,422
 65,283
General and administrative 48,592
 36,695
 83,758
 72,611
Rent 65,473
 45,091
 107,889
 91,324
Depreciation and amortization 24,951
 12,646
 37,206
 24,755
Total operating expenses 345,849
 312,847
 638,987
 621,362
         
Operating (loss) income (37,334) 2,402
 (20,599) 12,718
         
Other (expense) income:        
Interest expense (2,169) (2,153) (4,307) (4,316)
Interest income and other, net 2,362
 1,452
 3,389
 1,779
         
(Loss) income from continuing operations before income taxes (37,141) 1,701
 (21,517) 10,181
         
Income tax benefit (expense) 76,462
 (719) 71,630
 (3,459)
         
Income from continuing operations 39,321

982
 50,113
 6,722
         
Loss from discontinued operations, net of taxes (Note 1) (6,601) (3,201) (40,368) (5,660)
         
Net income (loss) $32,720
 $(2,219) $9,745
 $1,062
         
Net income (loss) per share:        
Basic:        
Income from continuing operations $0.84
 $0.02
 $1.07
 $0.15
Loss from discontinued operations (0.14) (0.07) (0.86) (0.12)
Net income (loss) per share, basic (1) $0.70
 $(0.05) $0.21
 $0.02
Diluted:        
Income from continuing operations $0.83
 $0.02
 $1.07
 $0.14
Loss from discontinued operations (0.14) (0.07) (0.86) (0.12)
Net income (loss) per share, diluted (1) $0.69
 $(0.05) $0.21
 $0.02
         
Weighted average common and common equivalent shares outstanding:        
Basic 46,821
 46,327
 46,719
 46,277
Diluted 47,314
 46,774
 47,053
 46,751
  Three Months Ended September 30, 
  2019 2018 
Revenues:     
Service $141,941
 $207,848
 
Product 45,656
 57,591
 
Royalties and fees 28,017
 22,396
 
Franchise rental income (Note 10) 31,424
 
 
  247,038
 287,835
 
Operating expenses:     
Cost of service 90,482
 121,497
 
Cost of product 26,327
 32,181
 
Site operating expenses 32,942
 36,821
 
General and administrative 40,625
 47,727
 
Rent (Note 10) 24,264
 35,978
 
Franchise rent expense (Note 10) 31,424
 
 
Depreciation and amortization 9,380
 10,202
 
TBG restructuring (Note 3) 1,500
 
 
Total operating expenses 256,944
 284,406
 
      
Operating (loss) income (9,906) 3,429
 
      
Other (expense) income:     
Interest expense (1,439) (1,006) 
Loss on sale of salon assets to franchisees, net (5,860) (3,960) 
Interest income and other, net 171
 360
 
      
Loss from continuing operations before income taxes (17,034) (1,177) 
      
Income tax benefit 2,856
 714
 
      
Loss from continuing operations (14,178)
(463) 
      
Income (loss) from discontinued operations, net of income taxes (Note 3) 373
 (264) 
      
Net loss $(13,805) $(727) 
      
Net loss per share:     
      
Basic and Diluted:     
Loss from continuing operations $(0.39) $(0.01) 
Income (loss) from discontinued operations 0.01
 (0.01) 
Net loss per share (1) $(0.38) $(0.02) 
      
      
Weighted average common and common equivalent shares outstanding:     
Basic and Diluted 36,249
 44,730
 

(1)Total is a recalculation; line items calculated individually may not sum to total due to rounding.



 The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.




REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF COMPREHENSIVE (LOSS) INCOME (LOSS) (Unaudited)
For The Three and Six Months Ended December 31, 2017September 30, 2019 and 20162018
(Dollars in thousands)
  Three Months Ended December 31, Six Months Ended December 31,
  2017 2016 2017 2016
Net income (loss) $32,720
 $(2,219) $9,745
 $1,062
Foreign currency translation adjustments (381) (2,322) 2,301
 (4,838)
Reclassification adjustments for losses included in net income (loss) (Note 1) 6,152
 
 6,152
 
Comprehensive income (loss) $38,491
 $(4,541) $18,198
 $(3,776)
  Three Months Ended September 30, 
  2019 2018 
Net loss $(13,805) $(727) 
Foreign currency translation adjustments (403) 1,081
 
Comprehensive (loss) income $(14,208) $354
 

 
The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.




REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY (Unaudited)
For The Three Months Ended September 30, 2019 and 2018
(Dollars in thousands)
  Three Months Ended September 30, 2019
    Additional
Paid-In
Capital
 
Accumulated
Other
Comprehensive
Income
 
Retained
Earnings
 Total
  Common Stock    
  Shares Amount    
Balance, June 30, 2019 36,869,249
 $1,843
 $47,152
 $9,342
 $265,908
 $324,245
Net loss 
 
 
 
 (13,805) (13,805)
Foreign currency translation adjustments 
 
 
 (403) 
 (403)
Stock repurchase program (1,504,000) (75) (26,281) 
 
 (26,356)
Exercise of SARs 276
 
 
 
 
 
Stock-based compensation 
 
 1,807
 
 
 1,807
Net restricted stock activity 182,511
 9
 (1,798) 
 
 (1,789)
Minority interest 
 
 
 
 40
 40
Balance, September 30, 2019 35,548,036
 $1,777
 $20,880
 $8,939
 $252,143
 $283,739


  Three Months Ended September 30, 2018
    Additional
Paid-In
Capital
 
Accumulated
Other
Comprehensive
Income
 
Retained
Earnings
 Total
  Common Stock    
  Shares Amount    
Balance, June 30, 2018 45,258,571
 $2,263
 $194,436
 $9,656
 $280,083
 $486,438
Net loss 
 
 
 
 (727) (727)
Foreign currency translation adjustments 
 
 
 1,081
 
 1,081
Stock repurchase program (1,093,679) (54) (19,283) 
 
 (19,337)
Exercise of SARs 5,783
 
 (42) 
 
 (42)
Stock-based compensation 
 
 2,335
 
 
 2,335
Net restricted stock activity 157,452
 8
 (1,463) 
 
 (1,455)
Minority interest 
 
 
 
 64
 64
Balance, September 30, 2018 44,328,127
 $2,217
 $175,983
 $10,737
 $279,420
 $468,357


The accompanying notes are an integral part of the Consolidated Financial Statements.


REGIS CORPORATION
CONDENSED CONSOLIDATED STATEMENT OF CASH FLOWS (Unaudited)
For The SixThree Months Ended December 31, 2017September 30,2019 and 20162018
(Dollars in thousands)
  Three Months Ended September 30,
  2019 2018
Cash flows from operating activities:  
  
Net loss $(13,805) $(727)
Adjustments to reconcile net loss to net cash used in operating activities:    
Non-cash adjustments related to discontinued operations (470) (427)
Depreciation and amortization 7,863
 8,371
Deferred income taxes (3,821) (875)
Loss on sale of salon assets to franchisees, net 5,860
 3,960
Salon asset impairments 1,517
 1,831
Stock-based compensation 1,807
 2,335
Amortization of debt discount and financing costs 69
 69
Other items affecting earnings (23) 352
Changes in operating assets and liabilities, excluding the effects of asset sales (1) (12,477) (32,053)
Net cash used in operating activities (13,480) (17,164)
     
Cash flows from investing activities:    
Capital expenditures (4,899) (11,258)
Proceeds from sale of salon assets to franchisees 37,945
 12,422
Costs associated with sale of salon assets to franchisees (1,019) 
Proceeds from company-owned life insurance policies 
 24,617
Net cash provided by investing activities 32,027
 25,781
     
Cash flows from financing activities:    
Repurchase of common stock (28,247) (19,337)
Taxes paid for shares withheld (1,808) (1,918)
Sale and leaseback payments (248) 
Net cash used in financing activities (30,303) (21,255)
     
Effect of exchange rate changes on cash and cash equivalents 3
 388
     
Decrease in cash, cash equivalents, and restricted cash (11,753) (12,250)
     
Cash, cash equivalents, and restricted cash:    
Beginning of period 92,379
 148,774
End of period $80,626
 $136,524

  Six Months Ended December 31,
  2017 2016
Cash flows from operating activities:  
  
Net income $9,745
 $1,062
Adjustments to reconcile net income to net cash (used in) provided by operating activities:    
Non-cash impairment related to discontinued operations 25,095
 
Depreciation and amortization 20,492
 20,369
Depreciation related to discontinued operations 3,038
 7,220
Deferred income taxes (77,055) 3,297
Gain on life insurance (7,986) 
Gain from sale of salon assets to franchisees, net(1) (18) (121)
Salon asset impairments 16,714
 4,386
Accumulated other comprehensive income reclassification adjustments (Note 1) 6,152
 
Stock-based compensation 4,618
 4,400
Amortization of debt discount and financing costs 703
 703
Other non-cash items affecting earnings (104) 64
Changes in operating assets and liabilities, excluding the effects of asset sales (13,647) (13,775)
Net cash (used in) provided by operating activities (12,253) 27,605
     
Cash flows from investing activities:    
Capital expenditures (13,773) (15,510)
Capital expenditures related to discontinued operations (1,171) (2,893)
Proceeds from sale of assets to franchisees(1) 2,696
 335
Change in restricted cash (542) 738
Proceeds from company-owned life insurance policies 18,108
 
Net cash provided by (used in) investing activities 5,318
 (17,330)
     
Cash flows from financing activities:    
Taxes paid for shares withheld (2,039) (1,113)
Cash settlement of equity awards (375) 
Net cash used in financing activities (2,414) (1,113)
     
Effect of exchange rate changes on cash and cash equivalents 253
 (866)
     
(Decrease) increase in cash and cash equivalents (9,096) 8,296
     
Cash and cash equivalents:    
Beginning of period 171,044
 147,346
Cash and cash equivalents included in current assets held for sale 1,352
 
Beginning of period, total cash and cash equivalents

 172,396
 147,346
End of period $163,300
 $155,642
_____________________________
(1) Excludes transaction with The Beautiful Group.Changes in operating assets and liabilities exclude assets and liabilities sold.


The accompanying notes are an integral part of the unaudited Condensed Consolidated Financial Statements.




REGIS CORPORATION
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)
 
1.BASIS OF PRESENTATION OF UNAUDITED INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES:
 
The unaudited interim Condensed Consolidated Financial Statements of Regis Corporation (the Company)"Company") as of December 31, 2017September 30, 2019 and for the three and six months ended December 31, 2017September 30, 2019 and 2016,2018, reflect, in the opinion of management, all adjustments necessary to fairly state the consolidated financial position of the Company as of December 31, 2017September 30, 2019 and its consolidated results of operations, comprehensive (loss) income, (loss)changes in equity and cash flows for the interim periods. Adjustments consist only of normal recurring items, except for any discussed in the notes below. The results of operations and cash flows for any interim period are not necessarily indicative of results of operations and cash flows for the full year.
 
The Condensed Consolidated Balance Sheet data for June 30, 2017 was derived from audited Consolidated Financial Statements, but includesaccompanying interim unaudited adjustments for assetscondensed consolidated financial statements have been prepared by the Company pursuant to the rules and liabilities held for saleregulations of the Securities and doesExchange Commission (SEC). Accordingly, they do not include all disclosures required by accounting principles generally accepted in the United States of America (GAAP). The unaudited interim Condensed Consolidated Financial Statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended June 30, 20172019 and other documents filed or furnished with the Securities and Exchange Commission (SEC)SEC during the current fiscal year.

Discontinued Operations:Goodwill:


As of September 30, 2019 and June 30, 2019, the Franchise reporting unit had $227.8 million and $227.9 million of goodwill and the Company-owned reporting unit had $85.4 million and $117.8 million of goodwill, respectively. See Note 9 to the unaudited interim Condensed Consolidated Financial Statements. The Company assesses goodwill impairment on an annual basis, during the Company’s fourth fiscal quarter, and between annual assessments if an event occurs, or circumstances change, that would more likely than not reduce the fair value of a reporting unit below its carrying amount. An interim impairment analysis was not required in the three months ended September 30, 2019.
The Company performs its annual impairment assessment as of April 30. For the fiscal year 2019 annual impairment assessment, due to the transformational efforts completed during the year, the Company elected to forgo the optional Step 0 assessment and performed the quantitative impairment analysis on the Franchise and Company-owned reporting units. The Company compared the carrying value of the reporting units, including goodwill, to their estimated fair value. The results of these assessments indicated that the estimated fair value of the Company's reporting units exceeded their carrying value.  The Franchise reporting unit had substantial headroom and the Company-owned reporting unit had headroom of approximately 20%. The fair value of the Company-owned reporting unit was determined based on a discounted cash flow analysis. The key assumptions used in determining fair value were the number and pace of salons sold to franchisees and proceeds from salon sales. We selected the assumptions by considering our historical financial performance and trends, historical salon sale proceeds and estimated future salon sale activities. The preparation of our fair value estimate includes uncertain factors and requires significant judgments and estimates which are subject to change.
There are a number of uncertain factors or events that exist which may result in a future triggering event and require an interim impairment analysis with respect to the carrying value of goodwill for the Company-owned reporting unit prior to our annual assessment. These internal and external factors include but are not limited to the following:
Changes in the company-owned salon strategy,
Salon closures or other restructuring,
Franchise expansion and sales opportunities,
Future market earnings multiples deterioration,
Our financial performance falls short of our projections due to internal operating factors,
Economic recession,
Reduced salon traffic,
Deterioration of industry trends,
Increased competition,
Inability to reduce general and administrative expenses as company-owned salon count potentially decreases,
Other factors causing our cash flow to deteriorate.



If the triggering event analysis indicates the fair value of the Company-owned reporting unit has potentially fallen below more than the 20% headroom, we may be required to perform an updated impairment assessment which may result in a non-cash impairment charge to reduce the carrying value of goodwill.
Assessing goodwill for impairment requires management to make assumptions and to apply judgment, including forecasting future sales and expenses, and selecting appropriate discount rates, which can be affected by economic conditions and other factors that can be difficult to predict. The Company does not believe there is a reasonable likelihood that there will be a material change in the estimates or assumptions it uses to calculate impairment losses of goodwill. However, if actual results are not consistent with the estimates and assumptions used in the calculations, or if there are significant changes to the Company's planned strategy for company-owned salons, the Company may be exposed to future impairment losses that could be material.
Non-Current Assets Held for Sale:

In March 2019, the Company announced that it had entered into a ten-year lease for a new corporate headquarters and would be selling the land and buildings currently used for its headquarters. The non-current assets held for sale represent the net book value of the land of $1.7 million and buildings of $3.6 million, as of September 30, 2019 and June 30, 2019. No impairments were identified as of September 30, 2019.

Accounting Standards Recently Adopted by the Company:

Leases

The Company adopted ASU 2016-02, "Leases (Topic 842)” and all subsequent ASUs that modified Topic 842 as of July 1, 2019 using the modified retrospective method and elected the option to not restate comparative periods in the year of adoption. The Company also elected the package of practical expedients that do not require reassessment of whether existing contracts are or contain leases, lease classification or initial direct costs. The Company has also made an accounting policy election to keep leases with an initial term of 12 months or less off the balance sheet.

Under adoption of Topic 842, the Company recorded a Right of Use Asset and Lease Liability of $980.8 million and $993.7 million, respectively upon adoption. The difference between the assets and liabilities are attributable to the reclassification of certain existing lease-related assets and liabilities as an adjustment to the right-of-use assets. The Lease Liability reflects the present value of the Company's estimated future minimum lease payments over the lease term, which includes one option period as options that are reasonably assured of being exercised, discounted using a collateralized incremental borrowing rate. The decrease in the Right of Use Asset and Lease Liability from July 1, 2019 to September 30, 2019 was due to lease modifications.

The accounting guidance for lessors remained largely unchanged from previous guidance, with the exception of the presentation of rent payments that the Company passes through to franchisees (lessees). Historically, these costs have been recorded on a net basis in the unaudited Condensed Consolidated Statements of Operations but are now presented on a gross basis upon adoption of the new guidance. The adoption of the new guidance resulted in the recognition of franchise rental income and rent expense of $31.4 million during the three months ended September 30, 2019. See Note 10 for further information about our transition to Topic 842 and the newly required disclosures.

Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income

In February 2018, the FASB issued ASU 2018-02, Income Statement - Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income (AOCI), which provides the option to reclassify to retained earnings the tax effects resulting from the Tax Act related to items in AOCI. The Company adopted this guidance on July 1, 2019 and did not elect to reclassify the income tax effects from the Tax Act from AOCI to retained earnings as the impact was not material.




2.REVENUE RECOGNITION:

Revenue Recognition and Deferred Revenue:

Revenue recognized at point in time
Company-owned salon revenues are recognized at the time when the services are provided. Product revenues for Company-owned salons are recognized when the guest receives and pays for the merchandise. Revenues from purchases made with gift cards are also recorded when the guest takes possession of the merchandise or services are provided. Gift cards issued by the Company are recorded as a liability (deferred revenue) upon sale and recognized as revenue upon redemption by the customer. Gift card breakage, the amount of gift cards which will not be redeemed, is recognized proportional to redemptions using estimates based on historical redemption patterns. Product sales by the Company to its franchisees are included within product revenues in the unaudited Condensed Consolidated Statement of Operations and recorded at the time product is delivered to the franchisee. Payment terms for franchisee product revenue are within 30 to 90 days of delivery.

Revenue recognized over time
Franchise revenues primarily include royalties, advertising fund fees, franchise fees and other fees. Royalty and advertising fund revenues represent sales-based royalties that are recognized in the period in which the sales occur. Generally, royalty and advertising fund revenue is billed and collected monthly in arrears. Advertising fund revenues and expenditures, which must be spent on marketing and related activities per the franchise agreements, are recorded on a gross basis within the unaudited Condensed Consolidated Statement of Operations. This increases both the gross amount of reported franchise revenue and site operating expense and generally has no impact on operating income and net income. Franchise fees are billed and received upon the signing of the franchise agreement. Recognition of these fees is deferred until the salon opening and is then recognized over the term of the franchise agreement, typically ten years. Franchise rental income is a result of the Company signing leases on behalf of franchisees and entering into a sublease arrangement with the franchisee. The Company recognizes franchise rental income and expense when it is due to the landlord.

The following table disaggregates revenue by timing of revenue recognition and is reconciled to reportable segment revenues as follows:
  Three Months Ended September 30, 2019 Three Months Ended September 30, 2018
  Franchise Company-owned Franchise Company-owned
  
      
Revenue recognized at a point in time:        
Service $
 $141,941
 $
 $207,848
Product 13,105
 32,551
 15,629
 41,962
Total revenue recognized at a point in time $13,105
 $174,492
 $15,629
 $249,810
  
      
Revenue recognized over time:        
Royalty and other franchise fees $17,592
 $
 $14,420
 $
Advertising fund fees 10,425
 
 7,976
 
Franchise rental income 31,424
 
    
Total revenue recognized over time $59,441
 $
 $22,396
 $
Total revenue $72,546
 $174,492
 $38,025
 $249,810




Information about receivables, broker fees and deferred revenue subject to the amended revenue recognition guidance is as follows:
  September 30,
2019
 June 30,
2019
 Balance Sheet Classification
  (dollars in thousands)  
Receivables from contracts with customers, net $18,715
 $23,210
 Accounts receivable, net
Broker fees $18,706
 $17,819
 Other assets
       
Deferred revenue:      
     Current      
Gift card liability $2,686
 $3,050
 Accrued expenses
Deferred franchise fees unopened salons 99
 193
 Accrued expenses
Deferred franchise fees open salons 4,748
 4,164
 Accrued expenses
Total current deferred revenue $7,533
 $7,407
  
     Non-current      
Deferred franchise fees unopened salons $13,230
 $15,173
 Other non-current liabilities
Deferred franchise fees open salons 28,546
 24,194
 Other non-current liabilities
Total non-current deferred revenue $41,776
 $39,367
  

Receivables relate primarily to payments due for royalties, franchise fees, advertising fees, franchise product sales and sales of salon services and product paid by credit card. The receivables balance is presented net of an allowance for expected losses (i.e., doubtful accounts), primarily related to receivables from franchisees. As of September 30, 2019 and June 30, 2019, the balance in the allowance for doubtful accounts was approximately $2.0 million. Broker fees are the costs associated with using external brokers to identify new franchisees. These fees are paid upon the signing of the franchise agreement and recognized as General and Administrative expense over the term of the agreement.

The following table is a rollforward of the broker fee balance for the periods indicated (in thousands):
Balance as of June 30, 2019 $17,819
Additions 1,548
Amortization (661)
Write-offs 
Balance as of September 30, 2019 $18,706


Deferred revenue includes the gift card liability and deferred franchise fees for unopened salons and open salons. Gift card revenue for the three months ended September 30, 2019 and 2018 was $0.8 million and $1.0 million, respectively. Deferred franchise fees related to open salons are generally recognized on a straight-line basis over the term of the franchise agreement. Franchise fee revenue for the three months ended September 30, 2019 and 2018 was $1.2 million and $0.9 million, respectively. Estimated revenue expected to the recognized in the future related to deferred franchise fees for open salons as of September 30, 2019 is as follows (in thousands):

Remainder of 2020 $3,327
2021 4,498
2022 4,378
2023 4,202
2024 3,967
Thereafter 12,922
Total $33,294





3.TBG RESTRUCTURING AND DISCONTINUED OPERATIONS:

In October 2017, the Company sold substantially all of its mall-based salon business in North America, representing 858 salons, andto The Beautiful Group (TBG),who operated these locations as franchise locations until June 2019. In addition, the Company entered into a share purchase agreement for substantially all of its International segment, representing approximately 250 salons in the UK, to The Beautiful Group, an affiliate of Regent, a private equity firm based in Los Angeles, California,with TBG who will operateoperates these locations as franchise locations. As part of the sale of the mall-based business, The Beautiful Group agreed to pay for the value of certain inventory and assumed specific liabilities, including lease liabilities. For the International segment,In June 2019, the Company entered into a share purchasesettlement agreement with The Beautiful GroupTBG regarding the US and Canadian salons, which, among other things, substitutes the master franchise agreement for minimal consideration.

As of September 30, 2017, thea license agreement. The Company classified the results of its mall-based business and its International segment as discontinued operations for all periods presented in the Condensed Consolidated Statement of Operations. Included within discontinued operations are the impairment charge, results of operations and professional fees associated with the transaction, for the three and six months ended December 31, 2017. The operations of the mall-based business and International segment, which were previously recorded in the North American Value, North American Premium and Internationalreporting segments, have been eliminated from ongoing operations of the Company.

In connection with the sale of the mall-based business and the International segment as part of our held for sale assessment at September 30, 2017, the Company performed an impairment assessment of the asset groups. The Company recognized net impairment charges within discontinued operations during the three and six months ended December 31, 2017, based on the difference between the expected sale prices and the carrying value of the asset groups.

The following summarizes the results of our discontinued operations for the periods presented:
  For the Three Months Ended December 31, For the Six Months Ended December 31,
  2017 2016 2017 2016
  (Dollars in thousands)
Revenues $7,773
 $108,793
 $101,140
 $221,005
Loss from discontinued operations, before income taxes (10,073) (3,201) (43,840) (5,660)
Income tax benefit on discontinued operations 3,472
 
 3,472
 
Loss from discontinued operations, net of income taxes (6,601) (3,201) (40,368) (5,660)




For the three months ended December 31, 2017, included withinSeptember 30, 2019 the $6.6Company recorded $1.5 million loss fromof TBG restructuring charges which relate to the Company assisting TBG with operating expenses to mitigate the risk of default associated with TBG's lease obligations where Regis has potential contingent liability. Included in discontinued operations are $4.8 million of asset impairment charges, $1.1 million of loss from operations and $4.2 million of professional fees associated with the transaction, partly offset by a $3.5 million income tax benefit generated due to federal tax legislation enacted duringfor the three months ended December 31, 2017. For the six months ended December 31, 2017, included within the $40.4 million loss from discontinued operations are $29.1 million of asset impairment charges, $6.2 million of cumulative foreign currency translation adjustment associated with the Company's liquidation of substantially all foreign entities with British pound denominated entities, $2.8 million of loss from operationsSeptember 30, 2019 and $5.8 million ofSeptember 30, 2018 is insurance reserve benefits and professional fees, associated with the transaction, partly offset by a $3.5 million income tax benefit generated due to federal tax legislation enacted during the three months ended December 31, 2017.

Income taxes have been allocated to continuing and discontinued operations based on the methodology required by interim reporting and accounting for income taxes guidance. See Note 5 to the unaudited Condensed Consolidated Financial Statements for further discussion regarding Staff Accounting Bulletin ("SAB") 118.

Within salon asset impairments presented in the Consolidated Statement of Cash Flows for the six months ended December 31, 2016, $1.7 million of salon asset impairments were related to discontinued operations.respectively. Other than the salon asset impairments and the other items presented in the Consolidated Statement of Cash Flows, there were no other significant non-cash operating activities or any significant non-cash investing activities related to discontinued operations for the six months ended December 31, 2017 and 2016.

SmartStyle® Salon Restructuring:

In December 2017 the Company committed to close 597 non-performing Company owned SmartStyle salons in January 2018.

A summary of costs associated with the SmartStyle salon restructuring for the three and six months ended December 31, 2017 is as follows:

  Dollars in thousands
Inventory reserves $585
Long-lived fixed asset impairment 5,418
Asset retirement obligation 7,462
Lease termination and other related closure costs 27,290
Deferred rent (3,291)
Total $37,464

As the operational restructuring plan was announced publicly on January 8, 2018, the Company expects to incur an additional $1.0 million in related severance expense in the third quarter of fiscal 2018.

Stock-Based Employee Compensation:
During the three and six months ended December 31, 2017, the Company granted various equity awards including restricted stock units (RSUs) and performance-based restricted stock units (PSUs).

A summary of equity awards granted is as follows:
  For the Periods Ended December 31, 2017
  Three Months Six Months
Restricted stock units 38,811
 297,969
Performance-based restricted stock units 153,612
 153,612

Total compensation cost for stock-based payment arrangements totaled $2.6 and $2.5 million for the three months ended December 31, 2017September 30, 2019 and 2016, respectively,2018.

The Company utilized the consolidation of variable interest entities guidance to determine whether or not TBG was a variable interest entity (VIE), and $4.6 and $4.4 million for the six months ended December 31, 2017 and 2016, respectively, recorded within general and administrative expense on the unaudited Condensed Consolidated Statement of Operations. Total compensation cost for stock-based payment arrangements for the three and six months ended December 31,


2017 includes $1.0 and $1.2 million, respectively, related to the termination of former executive officers. In connection with the terminations of former executive officers,if so, whether the Company settled certain PSUs for cashwas the primary beneficiary of $0.4 million during the three and six months ended December 31, 2017, respectively.

Long-Lived Asset Impairment Assessments, Excluding Goodwill:
TBG. The Company assesses impairment of long-lived assets at the individual salon level, as thisconcluded that TBG is the lowest level for which identifiable cash flows are largely independent of other groups of assets and liabilities, when events or changes in circumstances indicate the carrying value of the assets or the asset grouping may not be recoverable. Factors considered in deciding when to perform an impairment review include significant under-performance of an individual salon in relation to expectations, significant economic or geographic trends, and significant changes or planned changes in our use of the assets. Impairment is evaluateda VIE, based on the sumfact that the equity investment at risk in TBG is not sufficient. The Company determined that it is not the primary beneficiary of undiscounted estimated future cash flowsTBG based on its exposure to the expected to result from uselosses of TBG and as it is not the variable interest holder that is most closely associated within the relationship and the significance of the long-lived assets. If the undiscounted estimated cash flows are less than the carrying valueactivities of the assets, the Company calculates an impairment charge based on the estimated fair value of the assets.TBG. The fair value of the long-lived assets is estimated using a discounted cash flow model based on the best information available, including salon level revenues and expenses. Long-lived asset impairment charges of $14.4 and $2.5 million for the three months ended December 31, 2017 and 2016, respectively, and $16.7 and $4.4 million for the six months ended December 31, 2017and 2016, respectively, have been recorded within depreciation and amortization in the Consolidated Statement of Operations.

Accounting Standards Recently Issued But Not Yet Adopted by the Company:
Leases

In February 2016, the FASB issued updated guidance requiring organizations that lease assetsexposure to recognize the rights and obligations created by those leases on the consolidated balance sheet. The new standard is effective for the Company in the first quarter of fiscal year 2020, with early adoption permitted. The Company is currently evaluating the effect the new standard will have on the Company's consolidated financial statements but expects this adoption will result in a material increase in the assets and liabilities on the Company's consolidated balance sheet.

Revenue from Contracts with Customers

In May 2014, the FASB issued updated guidance for revenue recognition. The updated accounting guidance provides a comprehensive new revenue recognition model that requires a company to recognize revenue to depict the exchange for goods or services to a customer at an amount that reflects the consideration it expects to receive for those goods or services. The guidance also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts. The guidance is effective for the Company in the first quarter of fiscal year 2019, with early adoption permitted at the beginning of fiscal year 2018. The standard allows for either full retrospective adoption, meaning the standard is applied to all of the periods presented, or modified retrospective adoption, meaning the standard is applied only to the most current period presented in the financial statements. The Company expects to adopt this guidance in fiscal year 2019 using the modified retrospective method of adoption.

The Company does not believe the standard will impact its recognition of point-of-sale revenue in company-owned salons, or royalties. The Company believes the standard will impact the recognition of initial franchise fees revenue and gift card breakage, although the impacts are not expected to be material to the Company’s consolidated financial statements. The Company licenses intellectual property and trademarks to franchisees through franchise agreements. As part of these agreements, the Company receives an initial franchise fee payment which is currently recognized as revenue when the salon opens. Upon adoption of the new standard initial franchise fees will generally be recognized as revenue over the life of the contract. The Company sells gift cards to customers and records the sale as a liability. The liability is released to revenue once the card is redeemed. Historically a portion of these gift card sales have never been redeemed by the customer (“breakage”). Currently the Company recognizes breakage when redemption is considered remote. Upon adoption of the new standard, expected breakage is anticipated to be recognized as customers redeem the gift cards rather than only when redemption is considered remote.

The Company is continuing its assessment, including the impact on internal controls, which may identify additional impacts this standard will have on its consolidated financial statements and related disclosures. The new standard is not expected to have any impact on the timing or classification of the Company’s cash flows as reported in the Consolidated Statement of Cash Flows.



Intra-Entity Transfers Other Than Inventory

In October 2016, the FASB issued guidance on the accounting for income tax effects of intercompany transfers of assets other than inventory. The guidance requires entities to recognize the income tax impact of an intra-entity transfer of an asset other than inventory when the transfer occurs, rather than when the assets have been sold to an outside party. The guidance is effective for the Company in the first quarter of fiscal year 2019, with early adoption permitted. The Company does not expect the adoption of this standard to have a material impact on the Company's consolidated financial statements.

Restricted Cash

In November 2016, the FASB issued updated cash flow guidance requiring restricted cash and restricted cash equivalents to be included in the cash and cash equivalent balances in the statement of cash flows. Transfers between cash and cash equivalents and restricted cash will no longer be presented in the statement of cash flows and a reconciliation between the balance sheet and statement of cash flows must be disclosed. The guidance is effective for the Company beginning in the first quarter of fiscal year 2019, with early adoption permitted. The Company is currently evaluating the impact this guidance will have on the Company's consolidated statement of cash flows.

Statement of Cash Flows

In August 2016, the FASB issued updated cash flow guidance clarifying cash flow classification and presentation for certain items. The guidance is effective for the Company beginning in the first quarter of fiscal year 2019, with early adoption permitted. The Company does not expect the adoption of this standard to have a material impact on the Company's consolidated statement of cash flows.

2.INVESTMENT IN AFFILIATES:
Empire Education Group, Inc. (EEG)
As of December 31, 2017, the Company had a 54.6% ownership interest in EEG and no remaining investment value as the Company fully impaired its investment in EEG as of December 31, 2015. The Company has not recorded any equity income or losses related to its investment in EEG subsequent to the impairment. The Company will record equity incomeloss related to the Company's investment in EEG once EEG's cumulative income exceeds its cumulative losses, measured frominvolvement with TBG is the dateguarantee of impairment.

Whilethe operating leases. As of September 30, 2019, prior to any mitigation efforts which may be available, the Company could be responsibleremains liable for certain liabilitiesup to $35 million associated with this venture, the Company doesremaining TBG salon lease commitments, should TBG not currently expect them to have a material impact on the Company's financial position.perform.


The table below presents the summarized Statement of Operations information for EEG:
  For the Three Months Ended December 31, For the Six Months Ended December 31,
  2017 2016 2017 2016
(Unaudited) (Dollars in thousands)
Gross revenues $32,962
 $31,019
 $65,599
 $61,055
Gross profit 9,720
 9,168
 19,398
 17,278
Operating income (loss) 1,053
 488
 861
 (219)
Net income (loss) 1,034
 357
 690
 (472)


3.4.EARNINGS PER SHARE:
 
The Company’s basic earnings per share is calculated as net income (loss)loss divided by weighted average common shares outstanding, excluding unvested outstanding restricted stock awards RSUs(RSAs), restricted stock units (RSUs) and PSUs.stock-settled performance units (PSUs). The Company’s diluted earnings per share is calculated as net incomeloss divided by weighted average common shares and common share equivalents outstanding, which includes shares issued under the Company’s stock-based compensation plans. Stock-based awards with exercise prices greater than the average market price of the Company’s common stock are excluded from the computation of diluted earnings per share.




For the three months ended December 31, 2017 and 2016, 492,889 and 446,877, respectively, and for the six months ended December 31, 2017 and 2016, 334,062 and 474,616, respectively,September 30, 2019, 902,478 common stock equivalents of dilutive common stock were includedexcluded in the diluted earnings per share calculations due to the net incomeloss from continuing operations. For the three months ended September 30, 2018, 930,666 common stock equivalents of dilutive common stock were excluded in the diluted earnings per share calculations due to the net loss from continuing operations.


The computation of weighted average shares outstanding, assuming dilution, excluded 2,373,110391,531 and 2,361,971357,468 of stock-based awards during the three months ended December 31, 2017September 30, 2019 and 2016, respectively, and 1,199,042 and 2,411,047 of stock-based award during the six months ended December 31, 2017 and 2016,2018, respectively, as they were not dilutive under the treasury stock method.



4.5.SHAREHOLDERS’ EQUITY:
 
Additional Paid-In Capital:Stock-Based Employee Compensation:

During the three months ended September 30, 2019, the Company granted 186,076 restricted stock units (RSUs) and 51,018 performance-based restricted stock units (PSUs).

The RSUs granted to employees during the three months ended September 30, 2019 vest in equal amounts over a three-year period subsequent to the grant date, cliff vest after a three-year period or cliff vest after a five-year period subsequent to the grant date.

The PSUs granted to employees have a three-year performance period ending June 30, 2022 linked to the Company's stock price reaching a specified volume weighted average closing price for a 50-day period that ends on June 30, 2021. The PSUs granted have a maximum vesting percentage of 200% based on the level of performance achieved for the respective award.

Total compensation cost for stock-based payment arrangements totaling $1.8 million and $2.3 million for the three months ended September 30, 2019 and 2018, respectively was recorded within general and administrative expense on the unaudited Condensed Consolidated Statement of Operations.

Share Repurchases:
 
The $2.2 million increase in additional paid-in capital duringDuring the sixthree months ended December 31, 2017 was primarily due to $4.6September 30, 2019 and 2018, the Company repurchased 1.5 million of stock-based compensation, partly offset by other stock-based compensation activity of $2.4and 1.1 million primarily shares, forfeitedrespectively, for withholdings on vestings.$26.4 million and $19.3 million, respectively, under a previously approved stock repurchase program. At September 30, 2019, $54.6 million remains outstanding under the approved stock repurchase program.


5.6.
INCOME TAXES:
 
A summary of income tax benefit (expense) and corresponding effective tax rates is as follows:
  For the Three Months Ended September 30, 
  2019 2018 
  (Dollars in thousands)
Income tax benefit $2,856
 $714
 
Effective tax rate 16.8% 60.7% 

  For the Three Months
Ended December 31,
 
For the Six Months
Ended December 31,
  2017 2016 2017 2016
  (Dollars in thousands)
Income tax benefit (expense) $76,462
 $(719) $71,630
 $(3,459)
Effective tax rate 205.9% 42.3% 332.9% 34.0%

On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and Jobs Act (the “Tax Act”). The Tax Act makes broad and complex changes to the U.S. tax code including, but not limited to, (1) reducing the U.S. federal corporate tax rate from 35 percent to 21 percent; (2) changing rules related to net operating losses ("NOL") carryforwards and carrybacks; (3) eliminating the corporate alternative minimum tax (“AMT”) and changing how existing AMT credits can be realized; (4) requiring companies to pay a one-time transition tax on certain unrepatriated earnings of foreign subsidiaries; (5) generally eliminating U.S. federal income taxes on dividends from foreign subsidiaries; (6) allowing full expensing of qualified property; (7) creating a new base erosion anti-abuse minimum tax (“BEAT”) and provisions designed to tax global intangible low-taxed income (“GILTI”); (8) adding rules that limit the deductibility of interest expense; and (9) adding new provisions that further restrict the deductibility of certain executive compensation.

Due to our fiscal year end, different provisions of the Tax Act will become applicable at varying dates. Nonetheless, the Company is required to recognize the effects of the rate change and enacted legislation on its deferred tax assets and liabilities in the period of enactment.

The SEC staff issued Staff Accounting Bulletin ("SAB") 118, which provides guidance on accounting for the tax effects of the Tax Act. SAB 118 provides a measurement period that should not extend beyond one year from the Tax Act enactment date for companies to complete the accounting under Accounting Standards Codification (ASC) 740. In accordance with SAB 118, a company must reflect the income tax effects of those aspects of the Tax Act for which the accounting under ASC 740 is complete. To the extent that a company’s accounting for certain income tax effects of the Tax Act is incomplete but it is able to determine a reasonable estimate, it must record a provisional estimate in the financial statements. If a company cannot determine a provisional estimate to be included in the financial statements, it should continue to apply ASC 740 on the basis of the provisions of the tax laws that were in effect immediately before the enactment of the Tax Act.

In connection with our initial analysis of the impact of the Tax Act, we have recorded a provisional estimated net tax benefit of $68.9 million in continuing operations for the periods ended December 31, 2017. The net tax benefit is primarily attributable to the impact of the corporate rate reduction on our deferred tax assets and liabilities along with a partial release of the U.S. valuation allowance (“VA”). The VA release is solely attributable to tax reform and the law change that allows for the indefinite carryforward of NOLs arising in tax years ending after December 31, 2017. Prior law limited the carryforward period to 20 years. As a result of the change, the Company is able to release its VA on deferred tax assets that it expects to reverse in future periods. The Company continues to maintain a VA on the historical balance of its finite lived federal NOLs, tax credits and various state tax attributes. We are still analyzing certain aspects of the Tax Act and refining our calculations, which could


potentially affect the measurement of our deferred tax balances and ultimately cause us to revise our provisional estimate in future periods in accordance with SAB 118. In addition, changes in interpretations, assumptions, and guidance regarding the new tax legislation, as well as the potential for technical corrections to the Tax Act, could have a material impact to the Company’s effective tax rate in future periods.


The recorded tax provision and effective tax ratesrate for the three and six months ended December 31, 2017 and three and six months ended December 31, 2016September 30, 2019 were different than what would normally be expected primarily due to the impact of the deferred tax valuation allowance and global intangible low-taxed income (“GILTI”). The Company includes GILTI as a current period expense when incurred. The recorded tax provision and effective tax rate for the three months ended September 30, 2018 were different than what would normally be expected primarily due to the impact of Tax Cuts and Jobs Act (“Tax Act”), state conformity of the new federal provisions and the deferred tax VA. Additionally, the majority of the tax provision in periods ended prior to December 31, 2017 related to non-cash tax expense for tax benefits on certain indefinite-lived assets the Company could not recognize for reporting purposes. Due to the Tax Act and the resulting partial release of the Company’s VA, the Company recorded $7.6 million of tax benefit in continuing operations during the three months ended December 31, 2017, exclusive of the $68.9 million benefit mentioned above. Furthermore, the non-cash tax expense is not expected to be material in future periods.valuation allowance.


The Company’s U.S. federal income tax returnsCompany is no longer subject to IRS examinations for the fiscal years 2010 through 2013 have been examined by the Internal Revenue Service (IRS) and were moved to the IRS Appeals Division. The Company believes its income tax positions and deductions will be sustained and will continue to vigorously defend such positions. All earlier tax years are closed to examination. Withbefore 2013. Furthermore, with limited exceptions, the Company is no longer subject to state and international income tax examinations by tax authorities for years before 2012.


6.7.
COMMITMENTS AND CONTINGENCIES:
 
The Company is a defendant in various lawsuits and claims arising out of the normal course of business. Like certain other large retail employers, the Company has been faced with allegations of purported class-wide consumer and wage and hour violations. Litigation is inherently unpredictable and the outcome of these matters cannot presently be determined. Although the actions are being vigorously defended, the Company could in the future incur judgments or enter into settlements of claims that could have a material adverse effect on its results of operations in any particular period.


See Note 5 to


8.    CASH, CASH EQUIVALENTS, AND RESTRICTED CASH:

The table below reconciles the cash and cash equivalents balances and restricted cash balances, recorded in other current assets from the unaudited Condensed Consolidated Financial Statements for discussion regarding certain issues that have resulted fromBalance Sheet to the IRS' examinationamount of fiscal 2010 through 2013 federal income tax returns. Final resolution of these issues is not expected to have a material impactcash, cash equivalents and restricted cash reported on the Company's financial position.unaudited Condensed Consolidated Statement of Cash flows:

 September 30,
2019
 June 30,
2019
 (Dollars in thousands)
Cash and cash equivalents$58,902
 $70,141
Restricted cash, included in other current assets (1)21,724
 22,238
Total cash, cash equivalents and restricted cash$80,626
 $92,379

(1)Restricted cash within other current assets primarily relates to consolidated advertising cooperatives funds which can only be used to settle obligations of the respective cooperatives and contractual obligations to collateralize the Company's self-insurance programs.

7.9.    GOODWILL AND OTHER INTANGIBLES:
During the first quarter of fiscal year 2018, the Company experienced a triggering event due to the redefining of its operating segments as a result of the sale of the mall-based business and the International segment. See Note 10 to the unaudited Condensed Consolidated Financial Statements. The Company utilized the Step 0 goodwill impairment assessment during the first quarter. As part of this assessment, the Company evaluated qualitative factors to determine whether it was more likely than not that the fair value of the reporting units was less than its carrying value. The Company determined it was "more-likely-than-not" that the carrying values of the reporting units were less than the fair values. The Company now reports its operations in two reportable segments: Company-owned salons and Franchise salons. The Company considered whether any goodwill associated with the MasterCuts salons should be allocated as part of the sale of the mall-based business and considered for impairment. The Company determined no goodwill should be allocated to the mall-based business because the salons sold were projected to produce operating losses in the future and had minimal fair value. All goodwill associated with the North American Premium and International segments was previously impaired. Pursuant to the change in operating segments, the Company compared the fair value of the remaining salons in the Company-owned reporting unit to its carrying value and concluded the fair value exceeded its carrying value by a substantial margin, resulting in no goodwill impairment.




The table below contains details related to the Company's goodwill:
 Company-owned Franchise Consolidated Franchise Company-owned Consolidated
 (Dollars in thousands) (Dollars in thousands)
Goodwill, net at June 30, 2017 $188,888
 $228,099
 $416,987
Goodwill, net at June 30, 2019 $227,928
 $117,790
 $345,718
Translation rate adjustments 573
 690
 1,263
 (85) (299) (384)
Derecognition related to sale of salon assets to franchisees (1) (541) 
 (541) 
 (32,083) (32,083)
Goodwill, net at December 31, 2017 $188,920
 $228,789
 $417,709
Goodwill, net at September 30, 2019 $227,843
 $85,408
 $313,251

(1)Goodwill is derecognized for salons sold to franchisees with positive cash flows. The amount of goodwill derecognized is determined by a fraction (the numerator of which is the trailing-twelve months EBITDA of the salon being sold and the denominator of which is the estimated annualized EBITDA of the Company-owned reporting unit) that is applied to the total goodwill balance of the Company-owned reporting unit.


The table below presents other intangible assets:
  September 30, 2019 June 30, 2019
  Cost (1) 
Accumulated
Amortization (1)
 Net Cost (1) 
Accumulated
Amortization (1)
 Net
  (Dollars in thousands)
Amortized intangible assets:  
  
  
  
  
  
Brand assets and trade names $6,856
 $(3,687) $3,169
 $6,909
 $(3,659) $3,250
Franchise agreements 9,721
 (8,088) 1,633
 9,783
 (8,057) 1,726
Lease intangibles 13,480
 (10,226) 3,254
 13,490
 (10,065) 3,425
Other 881
 (521) 360
 883
 (523) 360
  $30,938
 $(22,522) $8,416
 $31,065
 $(22,304) $8,761

  December 31, 2017 June 30, 2017
  Cost (1) 
Accumulated
Amortization (1)
 Net Cost (1) 
Accumulated
Amortization (1)
 Net
  (Dollars in thousands)
Amortized intangible assets:  
  
  
  
  
  
Brand assets and trade names $8,356
 $(4,229) $4,127
 $8,187
 $(4,013) $4,174
Franchise agreements 10,026
 (7,744) 2,282
 9,832
 (7,433) 2,399
Lease intangibles 14,036
 (9,449) 4,587
 14,007
 (9,077) 4,930
Other 2,030
 (1,610) 420
 1,994
 (1,532) 462
  $34,448
 $(23,032) $11,416
 $34,020
 $(22,055) $11,965
_____________________________

(1) The change in the gross carrying value and accumulated amortization of other intangible assets is impacted by foreign currency.


8.FINANCING ARRANGEMENTS:


10.    RIGHT OF USE ASSET AND LEASE LIABILITIES

At contract inception, the Company determines whether a contract is, or contains, a lease by determining whether it conveys the right to control the use of the identified asset for a period of time. If the contract provides the Company the right to substantially all of the economic benefits from the use of the identified asset and the right to direct the use of the identified asset, the Company considers it to be, or contain, a lease. The Company leases its company-owned salons and some of its corporate facilities under operating leases. The original terms of the salon leases range from 1 to 20 years with many leases renewable for additional 5 to 10 year terms at the option of the Company. The Company also has variable lease payments that are based on sales levels. For most leases, the Company is required to pay real estate taxes and other occupancy expenses. Total rent expense includes the following:
    
 For the three months ended
 September 30,
 2019 2018
 (dollars in thousands)
Minimum rent$19,561
 $29,915
Percentage rent based on sales1,298
 1,052
Real estate taxes and other expenses3,405
 5,011
 $24,264
 $35,978

The Company also leases the premises in which the majority of its franchisees operate and has entered into corresponding sublease arrangements with franchisees. These leases, generally with terms of approximately five years, are expected to be renewed on expiration. All additional lease costs are passed through to the franchisees. Upon adopting Topic 842 the Company now records the rental payments due from franchisees as franchise rental income and the corresponding amounts owed to landlords as franchise rent expense in the Condensed Consolidated Statement of Operations. For the three months ended September 30, 2019 franchise rental income and franchise rent expense was $31.4 million.
For company-owned and franchise salon operating leases, the lease liability is initially and subsequently measured at the present value of the unpaid lease payments at the lease commencement date. The right of use (ROU) asset is initially and subsequently measured throughout the lease term at the carrying amount of the lease liability, plus initial direct costs, less any accrued lease payments and unamortized lease incentives received, if any. Lease expense for lease payments is recognized on a straight-line basis over the lease term. Generally, the non-lease components such as real estate taxes and other occupancy expenses are separate from rent expense within the lease and not allocated to the lease liability.

The discount rate used to determine the present value of the lease payments is the Company's estimated collateralized incremental borrowing rate, based on the yield curve for the respective lease terms, as the interest rate implicit in the lease cannot generally be determined. The Company used the portfolio approach in applying the discount rate based on original lease term. The weighted average remaining lease term was 6.87 years and the weighted-average discount rate was 3.95 percent for all salon operating leases as of September 30, 2019.


As of September 30, 2019, future operating lease commitments to be paid and received by the Company were as follows:
Fiscal YearLeases for Franchise Salons Leases for Company-Owned Salons Corporate Leases Total Operating Leases Payments Sublease Income To Be Received From Franchisees Net Rent Commitments
Remainder of 2020$56,059
 $91,328
 $1,368
 $148,755
 $(56,059) $92,696
202167,285
 111,002
 1,294
 179,581
 (67,285) 112,296
202259,388
 99,345
 172
 158,905
 (59,388) 99,517
202353,293
 88,686
 177
 142,156
 (53,293) 88,863
202448,224
 79,070
 183
 127,477
 (48,224) 79,253
Thereafter125,524
 194,746
 821
 321,091
 (125,524) 195,567
Total future obligations$409,773
 $664,177
 $4,015
 $1,077,965
 $(409,773) $668,192
Less amount representing interest31,329
 103,420
 675
 135,424
    
Present value of lease liabilities378,444
 560,757
 3,340
 942,541
    
Less: current lease liabilities68,725
 91,414
 1,268
 161,407
    
Long-term lease liabilities$309,719
 $469,343
 $2,072
 $781,134
    

As of September 30, 2019, the Company had executed the lease for its new corporate headquarters which commences on October 1, 2019. The total expected lease payments of $13.5 million are not reflected in the tables above. The lease term is 10.75 years.




11.FINANCING ARRANGEMENTS:

The Company’s long-term debt consists of the following:
  Maturity Dates Interest Rate December 31,
2017
 June 30,
2017
  (fiscal year)   (Dollars in thousands)
Senior Term Notes, net 2020 5.50% $121,096
 $120,599
Revolving credit facility 2018  
 
      $121,096
 $120,599

Senior Term Notes

In December 2015, the Company exchanged its $120.0 million 5.75% senior notes due December 2017 for $123.0 million 5.5% senior notes due December 2019 (Senior Term Notes). The Senior Term Notes were issued at a $3.0 million discount which is being amortized to interest expense over the term of the notes. Interest on the Senior Term Notes is payable semi-annually in arrears on June 1 and December 1 of each year. The Senior Term Notes are unsecured and not guaranteed by any of the Company’s subsidiaries or any third parties.



The following table contains details related to the Company's Senior Term Notes:
  December 31, 2017 June 30, 2017
  (Dollars in thousands)
Principal amount on the Senior Term Notes $123,000
 $123,000
Unamortized debt discount (1,439) (1,815)
Unamortized debt issuance costs (465) (586)
Senior Term Notes, net $121,096
 $120,599


Revolving Credit Facility
  Maturity Date Interest Rate September 30,
2019
 June 30,
2019
  (Fiscal Year)   (Dollars in thousands)
Revolving credit facility 2023 3.69% $90,000
 $90,000

The Company has a $200 million five-year unsecured revolving credit facility that expires in June 2018. The revolving credit facility has interest rates tied to LIBOR credit spread.
As of December 31, 2017September 30, 2019 and June 30, 2017,2019, the Company had nohas $90 million of outstanding borrowings under thisa $295.0 million revolving credit facility. TheAt September 30, 2019 and June 30, 2019, the Company hadhas outstanding standby letters of credit under the revolving credit facility of $1.5$21.5 million, at December 31, 2017 and June 30, 2017, primarily related to the Company's self-insurance program, therefore,program. The unused available credit under the facility at December 31, 2017was $183.5 million as of September 30, 2019 and June 30, 20172019. Amounts outstanding under the revolving credit facility are due at maturity in March 2023.

Sale and Leaseback Transaction



The Company’s long-term financing liabilities consists of the following:
  Maturity Date Interest Rate September 30,
2019
 June 30,
2019
  (Fiscal Year)   (Dollars in thousands)
Financial liability- Salt Lake City Distribution Center 2034 3.30% $17,187
 $17,354
Financial liability- Chattanooga Distribution Center 2034 3.70% 11,532
 11,556
Long-term financing liability     $28,719
 $28,910


In fiscal year 2019, the Company sold its Salt Lake City and Chattanooga Distribution Centers to an unrelated party. The Company is leasing the properties back for 15 years with the option to renew. As the Company plans to lease the property for more than 75% of its economic life, the sales proceeds received from the buyer-lessor are recognized as a financial liability. This financial liability is reduced based on the rental payments made under the lease that are allocated between principal and interest. As of September 30, 2019, the current portion of the Company’s financing liability was $198.5$0.9 million which was recorded in accrued expenses on the unaudited Condensed Consolidated Balance Sheet. The weighted average remaining lease term was 14.4 years and the weighted-average discount rate was 3.46% percent for financing leases as of September 30, 2019.

As of September 30, 2019, future lease payments due are as follows:

Fiscal YearSalt Lake City Chattanooga
Remainder of 2020$818
 $604
20211,157
 817
20221,171
 829
20231,186
 842
20241,200
 854
Thereafter11,952
 9,282
Total$17,484
 $13,228


The financing liability does not include interest. Future lease payments above are due per the lease agreement and include embedded interest. Therefore, the total payments do not equal the financing liability. As of September 30, 2019, total interest expense for financing leases was $0.3 million.
The Company was in compliance with all covenants and requirements of its financing arrangements as of and during the three months ended December 31, 2017.

September 30, 2019.
9.FAIR VALUE MEASUREMENTS:



12.FAIR VALUE MEASUREMENTS:
 
Fair value measurements are categorized into one of three levels based on the lowest level of significant input used: Level 1 (unadjusted quoted prices in active markets); Level 2 (observable market inputs available at the measurement date, other than quoted prices included in Level 1); and Level 3 (unobservable inputs that cannot be corroborated by observable market data).
 
Assets and Liabilities Measured at Fair Value on a Recurring Basis
 
As of December 31, 2017September 30, 2019 and June 30, 2017,2019, the estimated fair value of the Company’s cash, cash equivalents, restricted cash, receivables, and accounts payable, debt and long-term financial liabilities approximated their carrying values. As of December 31, 2017, theThe estimated fair valuevalues of the Company's debt was $125.4 million and the carrying value was $123.0 million, excluding the $1.4 million unamortized debt discount and $0.5 million unamortized debt issuance costs. As of June 30, 2017, the estimated fair value of the Company's debt was $125.9 million and the carrying value was $123.0 million, excluding the $1.8 million unamortized debt discount and $0.6 million unamortized debt issuance costs. The estimated fair value of the Company's debt islong-term financial liability are based on Level 2 inputs.
 
Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
 
We measure certain assets, including the Company’s equity method investments, tangible fixed and other assets and goodwill, at fair value on a nonrecurring basis when they are deemed to be other than temporarily impaired. The fair values of these assets are determined, when applicable, based on valuation techniques using the best information available, and may include quoted market prices, market comparables, and discounted cash flow projections.


The following impairments were based on fair values using Level 3 inputs:
  For the Three Months Ended September 30, 
  2019 2018 
  (Dollars in thousands)
Long-lived assets $1,517
 $1,831
 

  For the Three Months Ended December 31, For the Six Months Ended December 31,
  2017 2016 2017 2016
  (Dollars in thousands)    
Long-lived assets (1) $(14,434) $(2,477) $(16,714) $(4,386)
_____________________________
(1)See Note 1 to the unaudited Condensed Consolidated Financial Statements.


10.13.SEGMENT INFORMATION:
 
Segment information is prepared on the same basis that the chief operating decision maker reviews financial information for operational decision-making purposes. During the first quarter of fiscal year 2018, the Company redefined its operating segments to reflect how the chief operating decision maker now evaluates the business as a result of the Company's Board of Directors' approval of the mall-based business and International segment sale. See Note 1 to the unaudited Condensed



Consolidated Financial Statements. The Company now reports its operations in two operating segments: Company-owned salons and Franchise salons. The Company's operating segments are its reportable operating segments. Prior to this change, the Company had four operating segments: North American Value, North American Premium, North American Franchise, and International. The Company did not operate under the realigned operating segment structure prior to the first quarter of fiscal year 2018.

The Company’s reportable operating segments consisted of the following salons:
 December 31, 2017 June 30, 2017 September 30, 2019 June 30, 2019
COMPANY-OWNED SALONS:    
    
SmartStyle/Cost Cutters in Walmart Stores (1) 2,497
 2,652
FRANCHISE SALONS:    
SmartStyle/Cost Cutters in Walmart Stores 825
 615
Supercuts 954
 980
 2,456
 2,340
Signature Style 1,414
 1,468
 948
 766
Mall locations (Regis and MasterCuts) 
 898
Total North American Salons 4,865
 5,998
 4,229
 3,721
Total International Salons (2) 
 275
Total Company-owned Salons 4,865
 6,273
Total International Salons (1) 227
 230
Total Franchise Salons 4,456
 3,951
as a percent of total Company-owned and Franchise salons 55.3% 70.3% 63.6% 56.0%
        
FRANCHISE SALONS:    
    
SmartStyle in Walmart Stores 210
 62
Cost Cutters in Walmart Stores 116
 114
COMPANY-OWNED SALONS:    
SmartStyle/Cost Cutters in Walmart Stores 1,333
 1,550
Supercuts 1,730
 1,687
 312
 403
Signature Style 754
 770
 906
 1,155
Total non-mall franchise locations 2,810
 2,633
Mall franchise locations (Regis and MasterCuts) 849
 
Total North American Salons 3,659
 2,633
Total International Salons (2) 270
 13
Total Franchise Salons 3,929
 2,646
Total Company-owned salons 2,551
 3,108
as a percent of total Company-owned and Franchise salons 44.7% 29.7% 36.4% 44.0%
        
OWNERSHIP INTEREST LOCATIONS:        
        
Equity ownership interest locations 89
 89
 85
 86
        
Grand Total, System-wide 8,883
 9,008
Grand Total, System-Wide 7,092
 7,145


(1)In January 2018, the Company closed 597 non-performing Company owned SmartStyle salons.

(2)Canadian and Puerto Rican salons are included in the North American salon totals.


(2)
As of September 30, 2019, the Company-owned operating segment is comprised primarily of SmartStyle®, Supercuts®, Cost Cutters®, and other regional trade names and the Franchise operating segment is comprised primarily of Supercuts®, SmartStyle®, Cost Cutters®, First Choice Haircutters®, Roosters® and Magicuts® concepts.

As of December 31, 2017, the Company-owned operating segment is comprised primarily of SmartStyle®, Supercuts®, Cost Cutters®, and other regional trade names and the Franchise operating segment is comprised primarily of Supercuts, Regis®, MasterCuts®, SmartStyle®, Cost Cutters®, First Choice Haircutters®, Roosters® and Magicuts® concepts. The Corporate segment represents home office and other unallocated costs.


Concurrent with the change in reportable segments, the Company recast its prior period financial information to reflect comparable financial information for the new segment structure. Historical financial information shown in the following table and elsewhere in this filing reflects this change. Financial information concerning the Company's reportable operating segments is shown in the following table:
 For the Three Months Ended December 31, 2017 For the Three Months Ended September 30, 2019
 Company-owned Franchise Corporate Consolidated Franchise Company - owned Corporate Consolidated
 (Dollars in thousands) (Dollars in thousands)
Revenues:                
Service $223,214
 $
 $
 $223,214
 $
 $141,941
 $
 $141,941
Product 56,748
 15,068
 
 71,816
 13,105
 32,551
 
 45,656
Royalties and fees 
 13,485
 
 13,485
 28,017
 
 
 28,017
Franchise rental income 31,424
 
 
 31,424
 279,962
 28,553
 
 308,515
 72,546
 174,492
 
 247,038
Operating expenses:                
Cost of service 134,850
 
 
 134,850
 
 90,482
 
 90,482
Cost of product 28,044
 11,820
 
 39,864
 10,280
 16,047
 
 26,327
Site operating expenses 32,119
 
 
 32,119
 10,426
 22,516
 
 32,942
General and administrative 17,947
 6,869
 23,776
 48,592
 8,357
 10,150
 22,118
 40,625
Rent 65,159
 70
 244
 65,473
 190
 23,789
 285
 24,264
Franchise rent expense 31,424
 
 
 31,424
Depreciation and amortization 22,054
 91
 2,806
 24,951
 160
 6,107
 3,113
 9,380
TBG restructuring (Note 3) 1,500
 
 
 1,500
Total operating expenses 300,173
 18,850
 26,826
 345,849
 62,337
 169,091
 25,516
 256,944
Operating (loss) income (20,211) 9,703
 (26,826) (37,334)
        
Operating income (loss) 10,209
 5,401
 (25,516) (9,906)
        
Other (expense) income:                
Interest expense 
 
 (2,169) (2,169) 
 
 (1,439) (1,439)
Loss on sale of salon assets to franchisees, net 
 
 (5,860) (5,860)
Interest income and other, net 
 
 2,362
 2,362
 
 
 171
 171
(Loss) income from continuing operations before income taxes $(20,211) $9,703
 $(26,633) $(37,141)
        
Income (loss) from continuing operations before income taxes $10,209
 $5,401
 $(32,644) $(17,034)

  For the Three Months Ended December 31, 2016
  Company-owned Franchise Corporate Consolidated
  (Dollars in thousands)
Revenues:        
Service $235,609
 $
 $
 $235,609
Product 60,636
 7,593
 
 68,229
Royalties and fees 
 11,411
 
 11,411
  296,245
 19,004
 
 315,249
Operating expenses:        
Cost of service 151,193
 
 
 151,193
Cost of product 28,783
 5,801
 
 34,584
Site operating expenses 32,638
 
 
 32,638
General and administrative 11,889
 4,968
 19,838
 36,695
Rent 44,881
 41
 169
 45,091
Depreciation and amortization 10,203
 89
 2,354
 12,646
Total operating expenses 279,587
 10,899
 22,361
 312,847
Operating income (loss) 16,658
 8,105
 (22,361) 2,402
Other (expense) income:        
Interest expense 
 
 (2,153) (2,153)
Interest income and other, net 
 
 1,452
 1,452
Income (loss) from continuing operations before income taxes $16,658
 $8,105
 $(23,062) $1,701




 For the Six Months Ended December 31, 2017 For the Three Months Ended September 30, 2018
 Company-owned Franchise Corporate Consolidated Franchise Company-owned Corporate Consolidated
 (Dollars in thousands) (Dollars in thousands)
Revenues:                
Service $458,773
 $
 $
 $458,773
 $
 $207,848
 $
 $207,848
Product 109,966
 22,790
 
 132,756
 15,629
 41,962
 
 57,591
Royalties and fees 
 26,859
 
 26,859
 22,396
 
 
 22,396
 568,739
 49,649
 
 618,388
 38,025
 249,810
 
 287,835
Operating expenses:                
Cost of service 274,686
 
 
 274,686
 
 121,497
 
 121,497
Cost of product 52,491
 17,535
 
 70,026
 12,413
 19,768
 
 32,181
Site operating expenses 65,422
 
 
 65,422
 7,976
 28,845
 
 36,821
General and administrative 33,771
 12,415
 37,572
 83,758
 7,664
 16,381
 23,682
 47,727
Rent 107,282
 117
 490
 107,889
 94
 35,686
 198
 35,978
Depreciation and amortization 31,948
 183
 5,075
 37,206
 158
 8,057
 1,987
 10,202
Total operating expenses 565,600
 30,250
 43,137
 638,987
 28,305
 230,234
 25,867
 284,406
        
Operating income (loss) 3,139
 19,399
 (43,137) (20,599) 9,720
 19,576
 (25,867) 3,429
        
Other (expense) income:                
Interest expense 
 
 (4,307) (4,307) 
 
 (1,006) (1,006)
Loss on sale of salon assets to franchisees, net 
 
 (3,960) (3,960)
Interest income and other, net 
 
 3,389
 3,389
 
 
 360
 360
        
Income (loss) from continuing operations before income taxes $3,139
 $19,399
 $(44,055) $(21,517) $9,720
 $19,576
 $(30,473) $(1,177)

  For the Six Months Ended December 31, 2016
  Company-owned Franchise Corporate Consolidated
  (Dollars in thousands)
Revenues:        
Service $478,700
 $
 $
 $478,700
Product 116,949
 14,996
 
 131,945
Royalties and fees 
 23,435
 
 23,435
  595,649
 38,431
 
 634,080
Operating expenses:        
Cost of service 301,990
 
 
 301,990
Cost of product 54,130
 11,269
 
 65,399
Site operating expenses 65,283
 
 
 65,283
General and administrative 23,431
 10,365
 38,815
 72,611
Rent 90,893
 83
 348
 91,324
Depreciation and amortization 19,798
 179
 4,778
 24,755
Total operating expenses 555,525
 21,896
 43,941
 621,362
Operating income (loss) 40,124
 16,535
 (43,941) 12,718
Other (expense) income:        
Interest expense 
 
 (4,316) (4,316)
Interest income and other, net 
 
 1,779
 1,779
Income (loss) from continuing operations before income taxes $40,124
 $16,535
 $(46,478) $10,181






Item 2.  Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A) is designed to provide a reader of our consolidated financial statements with a narrative from the perspective of our management on our financial condition, results of operations, liquidity and certain other factors that may affect our future results. This MD&A should be read in conjunction with the MD&A included in our June 30, 20172019 Annual Report on Form 10-K and other documents filed or furnished with the Securities and Exchange Commission (SEC) during the current fiscal year.
 
MANAGEMENT’S OVERVIEW
 
Regis Corporation (RGS) franchises, owns franchises and operates beauty salons. As of December 31, 2017,September 30, 2019, the Company franchised, owned franchised or held ownership interests in 8,8837,092 worldwide locations. Our locations consisted of 8,7947,007 system-wide North American and International salons, and in 8985 locations we maintainmaintained a non-controlling ownership interest less than 100 percent. Each of the Company’s salon concepts generally offer similar salon products and services and serve the mass market. As of December 31, 2017,September 30, 2019, we had approximately 30,00016,000 corporate employees worldwide.

In October 2017, the Company sold substantially all of its mall-based salon business in North America, representing 858 company-owned salons, and substantially all of its International segment, representing approximately 250 company-owned salons, to The Beautiful Group, who will operate these locations as franchise locations. See Note 1 to the unaudited Condensed Consolidated Financial Statements as the results of operations for the mall-based business and International segment are accounted for as discontinued operations for all periods presented. Discontinued operations are discussed at the end of this section.

In December 2017 the Company committed to close 597 non-performing Company owned SmartStyle salons in January 2018. The 597 non-performing salons generated negative cash flow of approximately $15 million during the twelve months ended September 30, 2017. The action delivers on the Company's commitment to restructure its salon portfolio to improve shareholder value and position the Company for long-term growth. The Company anticipates this action will allow the Company to reallocate capital and human resources to strategically grow its remaining SmartStyle salons with creative new offerings. A summary of costs associated with the SmartStyle salon restructuring for the three and six months ended December 31, 2017 is as follows:

  Dollars in thousands
Inventory reserves $585
Long-lived fixed asset impairment 5,418
Asset retirement obligation 7,462
Lease termination and other related closure costs 27,290
Deferred rent (3,291)
Total $37,464

See Note 1 to the unaudited Condensed Consolidated Financial statements for additional information.
 
CRITICAL ACCOUNTING POLICIES
 
The interim unaudited Condensed Consolidated Financial Statements are prepared in conformity with accounting principles generally accepted in the United States of America. In preparing the interim unaudited Condensed Consolidated Financial Statements, we are required to make various judgments, estimates and assumptions that could have a significant impact on the results reported in the interim unaudited Condensed Consolidated Financial Statements. We base these estimates on historical experience and other assumptions believed to be reasonable under the circumstances. Estimates are considered to be critical if they meet both of the following criteria: (1) the estimate requires assumptions about material matters that are uncertain at the time the accounting estimates are made, and (2) other materially different estimates could have been reasonably made or material changes in the estimates are reasonably likely to occur from period to period. Changes in these estimates could have a material effect on our interim unaudited Condensed Consolidated Financial Statements.
 


Our significant accounting policies can be found in Note 1 to the Consolidated Financial Statements contained in Part II, Item 8 of the June 30, 20172019 Annual Report on Form 10-K, as well as NoteNotes 1 and 2 to the unaudited Condensed Consolidated Financial Statements contained within this Quarterly Report on Form 10-Q. We believe the accounting policies related to investment in affiliates, the valuation of goodwill, the valuation and estimated useful lives of long-lived assets, estimates used in relation to tax liabilities, and deferred taxes and legal contingencies are most critical to aid in fully understanding and evaluating our reported financial condition and results of operations. Discussion of each of these policies is contained under “Critical Accounting Policies” in Part II, Item 7 of our June 30, 20172019 Annual Report on Form 10-K. Our updated policies on the amended revenue recognition guidance, ASC Topic 606, can be found in Note 2 to the unaudited Condensed Consolidated Financial Statements.

Recent Accounting Pronouncements
 
The Company adopted the amended leasing guidance, Topic 842, on July 1, 2019 using the modified retrospective method which required the adjustment of only the current reporting period presented. Recent accounting pronouncements are discussed in Notedetail in Notes 1 and 10 to the unaudited Condensed Consolidated Financial Statements.
 


RESULTS OF OPERATIONS


Beginning in the first quarterImpact of fiscal year 2018, the Company redefined its operating segmentssalons sold to reflect how the chief operating decision maker evaluates the business as a result of the sale of the mall-based business (primarily comprised of MasterCuts and Regis branded salons) and International segment. The Company now reports its operations in two operating segments: Company-owned salons and Franchise salons. The Company's operating segments are its reportable operating segments. Prior to this change, the Company had four operating segments: North American Value, North American Premium, North American Franchise, and International.franchisees on operations.


Beginning with the period ended September 30, 2017, the mall-based business and International segment were accounted for as discontinued operations for all periods presented. Discontinued operations are discussed at the end of this section. See Note 1 to the unaudited Condensed Consolidated Financial Statements for further discussion on this transaction.

Beginning in the first quarter of fiscal year 2018, costs associated with field leaders that were previously recorded within Cost of Service and Site Operating expense are now categorized within General and Administrative expense as a result of the field reorganization that took place in the first quarter of fiscal year 2018. The estimated impact of the field reorganization (decreased) increased Cost of Service, Site Operating expense and General and Administrative expense by ($7.2), ($1.7) and $8.9 million, respectively, forIn the three months ended December 31, 2017 and ($12.3), ($2.8) and $15.1 million, respectively, forSeptember 30, 2019, the six months ended December 31, 2017. This expense classification does not have a financialCompany sold 545 company-owned salons to franchisees. The impact on the Company's reported operating (loss) income, reported net income (loss) or cash flows from operations.of these transactions are as follows:


In the past field leaders were responsible for a geographical area that included a variety of brands, with different business models, services, pay plans and guest expectations. They also served as salon managers with a home salon that they spent a large portion of their time serving guests rather than field leadership. Post-reorganization, each field leader is dedicated
 Three Months Ended 
September 30,
 Increase
(Dollars in thousands)2019 2018 
      
Salons sold to franchisees545
 124
 421
Cash proceeds received in quarter$37,945
 $12,422
 $25,523
      
Gain on sale of venditions, excluding goodwill derecognition26,223
 7,132
 19,091
Non-cash goodwill derecognition(32,083) (11,092) 20,991
Loss on sale of salon assets to franchisees, net$(5,860) $(3,960) $(1,900)

System-wide results

As we transition to a specific brand/concept, as well as geography, and are focused solely on field leadership.

Thean asset-light franchise platform our results of operations for the three and six months ended December 31, 2017 werewill be more impacted by Hurricanes Harvey, Irmaour system-wide sales, which include sales by all points of distribution, whether owned by the Company or our franchisees. While we do not record sales by franchisees as revenue, and Maria. A totalsuch sales are not included in our consolidated financial statements, we believe that this operating measure is important in obtaining an understanding of 3,697 salon days were lost as 768 salons were closed at least one day during the year. The Company estimates revenuesour financial performance. We believe system-wide sales information aids in understanding how we derive royalty revenue and expensesin evaluating performance.

System-wide same-store sales by concept are detailed in the three and six months ended December 31, 2017 were (reduced) increased by ($0.2) and $0.1 million, respectively, and ($2.6) and $0.8 million, respectively.table below:


 Three Months Ended 
 September 30,
 2019 2018
SmartStyle(2.2)% 1.0%
Supercuts0.2
 0.8
Signature Style(1.7) 0.6
    
Consolidated system-wide same store sales(1.1)% 0.8%

_____________________________                                                    
(1)System-wide same-store sales are calculated as the total change in sales for system-wide company-owned and franchise locations for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date system-wide same-store sales are the sum of the system-wide same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. System-wide same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.




Condensed Consolidated Results of Operations (Unaudited)
 
The following table sets forth, for the periods indicated, certain information derived from our unaudited Condensed Consolidated Statement of Operations. The percentages are computed as a percent of total consolidated revenues, except as otherwise indicated.
For the Periods Ended December 31,
Three Months Six MonthsFor the Three Months Ended September 30,
2017 2016 2017 2016 2017 2016 2017 2016 2017 2016 2017 20162019 2018 2019 2018 2019 2018
($ in millions) % of Total
Revenues (1)
 Basis Point
(Decrease)
Increase
 ($ in millions) % of Total
Revenues (1)
 Basis Point
(Decrease)
Increase
($ in millions) % of Total
Revenues (1)
 Basis Point
(Decrease)
Increase
Service revenues$223.2
 $235.6
 72.3 % 74.7 % (240) (160) $458.8
 $478.7
 74.2 % 75.5 % (130) 30
$141.9
 $207.8
 57.5 % 72.2 % (1,470) (250)
Product revenues71.8
 68.2
 23.3
 21.7
 160
 170
 132.8
 131.9
 21.5
 20.8
 70
 (30)45.7
 57.6
 18.5
 20.0
 (150) 70
Franchise royalties and fees13.5
 11.4
 4.4
 3.6
 80
 (10) 26.9
 23.4
 4.3
 3.7
 60
 
Royalties and fees28.0
 22.4
 11.3
 7.8
 350
 180
Franchise rental income31.4
 
 12.7
 
 1,270
 
                                  
Cost of service (2)134.9
 151.2
 60.4
 64.2
 (380) 110
 274.7
 302.0
 59.9
 63.1
 (320) 60
90.5
 121.5
 63.7
 58.5
 520
 (80)
Cost of product (2)39.9
 34.6
 55.5
 50.7
 480
 40
 70.0
 65.4
 52.7
 49.6
 310
 40
26.3
 32.2
 57.7
 55.9
 180
 640
Site operating expenses32.1
 32.6
 10.4
 10.4
 
 (50) 65.4
 65.3
 10.6
 10.3
 30
 (60)32.9
 36.8
 13.3
 12.8
 50
 10
General and administrative48.6
 36.7
 15.8
 11.6
 420
 (150) 83.8
 72.6
 13.5
 11.5
 200
 (110)40.6
 47.7
 16.4
 16.6
 (20) 550
Rent65.5
 45.1
 21.2
 14.3
 690
 10
 107.9
 91.3
 17.4
 14.4
 300
 10
24.3
 36.0
 9.8
 12.5
 (270) (90)
Franchise rent expense31.4
 
 12.7
 
 1,270
 
Depreciation and amortization25.0
 12.6
 8.1
 4.0
 410
 (10) 37.2
 24.8
 6.0
 3.9
 210
 (30)9.4
 10.2
 3.8
 3.5
 30
 (40)
TBG restructuring1.5
 
 0.6
 
 60
 
                                  
Operating (loss) income(37.3) 2.4
 (12.1) 0.8
 (1,290) 100
 (20.6) 12.7
 (3.3) 2.0
 (530) 150
Operating loss (income)(9.9) 3.4
 (4.0) 1.2
 (520) (370)
                                  
Interest expense2.2
 2.2
 0.7
 0.7
 
 
 4.3
 4.3
 0.7
 0.7
 
 
(1.4) (1.0) (0.6) (0.3) (30) 40
Loss on sale of salon assets to franchisees, net(5.9) (4.0) (2.4) (1.4) (100) (140)
Interest income and other, net2.4
 1.5
 0.8
 0.5
 30
 20
 3.4
 1.8
 0.5
 0.3
 20
 
0.2
 0.4
 0.1
 0.1
 
 
                                  
Income tax benefit (expense) (3)76.5
 (0.7) 205.9
 42.3
 N/A
 N/A
 71.6
 (3.5) 332.9
 34.0
 N/A
 N/A
Income tax benefit (3)2.9
 0.7
 16.8
 25.7
 N/A
 N/A
                                  
Loss from discontinued operations, net of taxes(6.6) (3.2) (2.1) (1.0) (110) (160) (40.4) (5.7) (6.5) (0.9) (560) (60)
Income (loss) from discontinued operations, net of income taxes0.4
 (0.3) 0.2
 (0.1) 30
 1,060
           
           
_____________________________
(1)Cost of service is computed as a percent of service revenues. Cost of product is computed as a percent of product revenues.
(2)
Excludes depreciation and amortization expense.
(3)
Computed as a percent of (loss) incomeloss from continuing operations before income taxes. The income taxes basis point change is noted as not applicable (N/A) as the discussion within MD&A is related to the effective income tax rate.






Consolidated Revenues


Consolidated revenues primarily include revenues of company-ownedCompany-owned salons, product and equipment sales to franchisees, and franchise royalties and fees.fees and franchise rental income. The following tables summarize revenues and same-store sales by concept as well as the reasons for the percentage change:
 For the Three Months
Ended December 31,
 
For the Six Months
Ended December 31,
 Three Months Ended 
 September 30,
 2017 2016 2017 2016 2019 2018
 (Dollars in thousands)
Franchise salons:    
Product $13,105
 $15,629
Royalties and fees 28,017
 22,396
Franchise rental income 31,424
 
Total Franchise salons $72,546
 $38,025
Franchise salon same-store sales (decrease) increase (1) (0.1)% 1.2 %
 (Dollars in thousands)    
Company-owned salons:  
  
      
  
SmartStyle $122,497
 $130,992
 $248,699
 $259,942
 $85,531
 $95,963
Supercuts 71,034
 72,273
 142,466
 145,914
 24,353
 67,279
Signature Style 86,431
 92,980
 177,574
 189,793
 64,608
 86,568
Total Company-owned salons 279,962
 296,245
 568,739
 595,649
 $174,492
 $249,810
Franchise salons:        
Product 15,068
 7,593
 22,790
 14,996
Royalties and fees 13,485
 11,411
 26,859
 23,435
Total Franchise salons 28,553
 19,004
 49,649
 38,431
Company-owned salon same-store sales (decrease) increase (2) (2.0)% 0.5 %
    
Consolidated revenues $308,515
 $315,249
 $618,388
 $634,080
 $247,038
 $287,835
Percent change from prior year (2.1)% (2.2)% (2.5)% (1.7)% (14.2)% (8.8)%
Salon same-store sales decrease (1) (0.7)% (2.5)% (0.2)% (1.1)%
_____________________________
(1)Same-storeFranchise same-store sales are calculated as the total change in sales for salons that have been a franchise location for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date franchise same-store sales are the sum of the franchise same-store sales computed on a daily basisbasis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Franchise same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.
(2)Company-owned same-store sales are calculated as the total change in sales for company-owned locations that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date company-owned same-store sales are the sum of the company-owned same-store sales computed on a daily basis. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Same-storeCompany-owned same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation.

Decreases in consolidated revenues were driven by the following:

  For the Three Months
Ended December 31,
 For the Six Months
Ended December 31,
Factor 2017 2016 2017 2016
Same-store sales (0.7)% (2.5)% (0.2)% (1.1)%
Closed salons (4.8) (1.5) (4.2) (1.7)
New stores and conversions 0.6
 0.5
 0.6
 0.5
Franchise 2.5
 (0.1) 1.5
 
Foreign currency 0.4
 
 0.3
 
Other (0.1) 1.4
 (0.5) 0.6
  (2.1)% (2.2)% (2.5)% (1.7)%


Three Months Ended September 30, 2019 Compared with Three Months Ended September 30, 2018
Same-store sales by concept are detailed in the table below:
Consolidated Revenues
  For the Three Months
Ended December 31,
 For the Six Months
Ended December 31,
  2017 2016 2017 2016
SmartStyle (1.5)% (2.3)% (0.5)% (1.1)%
Supercuts 1.4
 (1.1) 1.6
 
Signature Style (1.3) (3.7) (1.1) (1.9)
Consolidated same-store sales (0.7)% (2.5)% (0.2)% (1.1)%


The same-store sales decrease of 0.7% and 0.2% during the three and six months ended December 31, 2017, respectively, were due to decreases of 3.2% and 3.2%, respectively, in same-store guest visits, partly offset by increases of 2.5% and 3.0%, respectively, in average ticket price. The Company constructed (net of relocations) and closed 8 and 182 company-owned salons, respectively, during the twelve months ended December 31, 2017 and sold (net of buybacks) 266 company-owned salons to franchisees during the same period (2018 Net Salon Count Changes). Revenue related to franchised locations increased $9.5 and $11.2 million during the three and six months ended December 31, 2017, respectively, primarily as a result of product sold to The Beautiful Group and increased number of franchised locations during the twelve months ended December 31, 2017. Also impacting revenues for the three and six months ended December 31, 2017, were favorable foreign currency and a cumulative adjustment related to discontinuing a piloted loyalty program, partly offset by unfavorable calendar shifts.

The same-store sales decrease of 2.5% and 1.1% during the three and six months ended December 31, 2016, respectively, were due to decreases of 6.0% and 5.4%, respectively, in same-store guest visits, partly offset by increases of 3.5% and 4.3%, respectively, in average ticket price. The Company constructed (net of relocations) and closed 56 and 128 company-owned salons, respectively, during the twelve months ended December 31, 2016 and sold (net of buybacks) 23 company-owned salons to franchisees during the same period (2017 Net Salon Count Changes). Also impacting revenues was favorable calendar shifts.


Consolidated revenues are primarily comprised of service and product revenues, as well as franchise royalties and fees. Fluctuationsfees, advertising and rental income.

Consolidated revenue decreased $40.8 million for the three months ended September 30, 2019. Service revenue and product revenue decreased $65.9 and $11.9 million, respectively, in thesethe three majormonths ended September 30, 2019. The decline in service and product revenue categories, operating expensesis primarily the result of the Company's sale of salons to franchisees. During the twelve months ended September 30, 2019, 19 company-owned salons were constructed, 147 salons were closed and other income1,143 salons were sold to franchisees, net of buy backs (2020 Net Salon Count Changes). The decline in service and expense wereproduct revenue was partially offset by an increase in royalty and fee revenue of $5.6 million in the three months ended September 30, 2019. The increase is primarily a result of an increased number of franchised locations during the twelve months ended September 30, 2019. Additionally, as follows:a result of the Company's adoption of Topic 842, the Company now records revenue related to franchise leases and this change resulted in a $31.4 million increase in franchise rental income.

Service Revenues
 
DecreasesThe decrease of $12.4 and $19.9$65.9 million in service revenues during the three and six months ended December 31, 2017, respectively, wereSeptember 30, 2019 was primarily due to the 20182020 Net Salon Count Changes. Same-storeChanges and company-owned same-store service sales (decrease) increase of (0.7)% and 0.1% during the three and six months ended December 31, 2017, respectively, were primarily the result of 2.7% and 3.4% increases in average ticket price, respectively, and decreases of 3.4% and 3.3%, respectively, in same-store guest visits. Also impacting service revenues during the three and six months ended December 31, 2017, were favorable foreign currency and a cumulative adjustment related to discontinuing a piloted loyalty program, partly offset by unfavorable calendar shifts. The six months ended December 31, 2017 were also negatively impacted by hurricanes in the southern United States.

Decreases of $3.7 and $6.7 million in service revenues during the three and six months ended December 31, 2016, respectively, were primarily due to the 2017 Net Salon Count Changes,decrease. Company-owned same-store service sales decreases of 1.9% and 0.7%, respectively,1.2% during the three months ended September 30, 2019 were due to a decrease of 4.6% in same-store guest transactions, partly offset by favorable calendar shifts. Decreases in same-store service sales were primarily the resultincreases of 5.6% and 5.1% decreases in same-store guest visits, respectively, partly offset by 3.7% and 4.4% increases3.4% in average ticket price, respectively, during the three and six months ended December 31, 2016.price.

Product Revenues
 
The $3.6 and $0.8 million increases in product revenues during the three and six months ended December 31, 2017 were primarily due to product sold to The Beautiful Group, partly offset by the 2018 Net Salon Count Changes and same-store product sales decreasesdecrease of 0.8% and 1.2%, respectively. For the three and six months ended December 31, 2017, the decrease in same-store product sales was primarily the result of a decrease in same-store transactions of 4.2% and 4.6%, respectively, partly offset by an increase in average ticket price of 3.4% and 3.4%, respectively. The six months ended December 31, 2017 were also negatively impacted by hurricanes in the southern United States.
Decreases of $3.3 and $4.0$11.9 million in product revenues during the three and six months ended December 31, 2016, respectively, wereSeptember 30, 2019 was primarily due to the 20172020 Net Salon Count Changes and a decline in system-wide same-store product sales of 7.1%. For the three months ended September 30, 2019, the decreases of 4.7% and 2.6%, respectively, partly offset by favorable calendar shifts. The decrease in system-wide same-store product sales waswere primarily the result of decreases in same-store transactions of 5.0% and 3.8%, respectively, partly9.6% partially offset by increases in average ticket price of 0.3% and 1.2% during the three and six months ended December 31, 2016, respectively.2.5%. Product revenue also declined due to a decrease of $4.2 million in sales to TBG.


Royalties and Fees
 
Total franchised locations open at December 31, 2017 were 3,929 as compared to 2,549 at December 31, 2016. The increase of $2.1 and $3.4$5.6 million in royalties and fees for the three and six months ended December 31, 2017, respectively,September 30, 2019 was primarily due to higher franchise fees due to an increase in the number of new salons opened in fiscal 2018 compared to the prior year and higher royalties due to the increased number of franchisedfranchise locations.



Total franchised locations open at December 31, 2016September 30, 2019 were 2,5494,456 compared to 2.4274,205 at December 31, 2015. DecreasesSeptember 30, 2018.

Franchise Rental Income

The increase of $0.3 and $0.2$31.4 million in royalties and fees for the three and six months ended December 31, 2016, respectively, compared to the prior year period were primarily due to a lower level of initial franchise feesrental income is due to the timingadoption of new salon openings and higher franchise termination feesTopic 842 in the priorfiscal year partly offset by the increased number of franchised locations and same-store sales increases and franchised locations. In the prior year, franchise growth and the associated fees with new franchise openings was skewed2020. Prior to the first half of the year whereasadoption, the Company expected new openings to be weighted more towards the back half of the year.recorded franchise rental income and expense on a net basis.


Cost of Service
 
The 380 and 320520 basis point decreasesincrease in cost of service as a percent of service revenues during the three and six months ended December 31, 2017, respectively, were primarilySeptember 30, 2019 was due to the change in expense categorization as a result of the field reorganization that took place during the first quarter of fiscal year 2018. After considering this change in expense categorization, cost of service as a percent of service revenues decreased 70higher minimum wages, commissions and 60 basis points for the three and six months ended December 31, 2017, respectively, as a result of improved stylist productivity and cost savings associated with salon tools, partly offset by state minimum wage increases and higher health insurance costs. The six months ended December 31, 2017, were also negatively impacted by hurricanes in the southern United States.claims.

The 110 and 60 basis point increases in cost of service as a percent of service revenues during the three and six months ended December 31, 2016, respectively, were primarily the result of state minimum wage increases, stylist productivity and a rebate in the prior year, partly offset by lower bonuses.


Cost of Product


The 480 and 310180 basis point increasesincrease in cost of product as a percent of product revenues during the three and six months ended December 31, 2017, respectively, wereSeptember 30, 2019 was primarily due to franchise product sold to The Beautiful Group,the shift into lower margin wholesale product revenue to franchisessales and inventory reserves related to the SmartStyle restructure.

The 40 basis point increasesproduct discounting in cost ofsalons. Margins on retail product as a percent of product revenues duringsales were 50.7% and 52.9% in the three and six months ended December 31, 2016 were primarily due to a mix shift into lower marginSeptember 30, 2019 and 2018, respectively. Margins on wholesale product sales to franchisees. The increase duringwere 21.6% and 20.6% in the sixthree months ended December 31, 2016September 30, 2019 and 2018, respectively. Increase on wholesale product margins was also dueprimarily driven by lower sales to inventory write-offs associated with salon closures and obsolescence.TBG.




Site Operating Expenses
 
SiteThe decrease of $3.9 million in site operating expenses (decreased) increased $(0.5) and $0.1 million during the three and six months ended December 31, 2017, respectively. After considering the change in expense categorization as a result of the field reorganization that took place during the first quarter of fiscal year 2018, site operating expenses increased $1.2 and $2.9 million during the three and six months ended December 31, 2017, respectively, primarily as a result of the SmartStyle marketing campaign and less favorable actuarial adjustments relatedSeptember 30, 2019 was due to workers' compensation accruals, partly offset by a net reduction in salon counts.
Site operating expenses decreased by $2.4 and $5.1 million during the three and six months ended December 31, 2016, respectively. The decreases were primarily due to cost savings associated with workers' compensation and salon telecom costs and reduced stylist incentives,counts, partly offset by an increase in repairs and service expense.costs associated with a new SmartStyle advertising campaign.


General and Administrative
 
GeneralThe decrease of $7.1 million in general and administrative (G&A) increased $11.9 and $11.1 million during the three and six months ended December 31, 2017, respectively. After considering the change in expense categorization as a result of the field reorganization that took place during the first quarter of fiscal year 2018, G&A increased (decreased) $3.0 and ($4.0) million during the three and six months ended December 31, 2017, respectively. The remaining G&A increase during the three months ended December 31, 2017September 30, 2019 was primarily as a resultdue to lower administrative and field management salaries and bonuses, lapping of severance payments related to terminations of former executives, year over year increase in incentive compensation accruals and professional fees. After considering the change in expense categorization as a result of the field reorganization, the G&A decrease during the six months ended December 31, 2017, was primarily a result of a gain associated with life insurance proceeds in connection with the passing of a former executive officer, partially offset by severance payments related to terminations of former executives, year over year increase in incentive compensation accruals and professional fees.


The decreases of $5.5 and $8.8 million during the three and six months ended December 31, 2016, respectively, in G&A were primarily driven by certain costsmanagement meeting expenses in the prior year, quarter, timing, and cost savings,lower stock compensation. The decreases were partly offset by planned strategic investmentscost associated with the franchise convention that occurred in Technical Education. The decrease during the six months ended December 31, 2106 was also driven by one-time compensation benefits.September in fiscal year 2020 as compared to October in fiscal year 2019.


Rent
 
RentThe decrease of $11.7 million in rent expense increased $20.4 and $16.6 million during the three and six months ended December 31, 2017September 30, 2019 was primarily due to lease termination and other related closure costs associated with the SmartStyle operational restructuring and rent inflation,net reduction in company-owned salon counts, partly offset by a deferred rent adjustment relatedinflation.

Franchise Rent Expense

The increase in franchise rent expense is due to the SmartStyle restructuringadoption of Topic 842 in fiscal year 2020. Prior to the adoption, the Company recorded franchise rental income and expense on a net reduction in salon counts.basis.

Rent expense decreased $0.8 and $1.0 million during the three and six months ended December 31, 2016, respectively, due to salon closures, partly offset by lease termination fees and rent inflation.

Depreciation and Amortization
 
DepreciationThe decrease of $0.8 million in depreciation and amortization (D&A) increased $12.3 and $12.5 million during the three and six months ended December 31, 2017, respectively,September 30, 2019 was primarily due to costs associated with returning SmartStyle locations to their pre-occupancy condition in connection with the SmartStyle restructuring and higher fixed asset impairment charges, partly offset by lower depreciation on a reduced salon base.
The decreases of $0.6 and $2.5 million in D&A during the three and six months ended December 31, 2016, respectively, were primarily due to lower depreciation on a reduced salon base and reducedlower fixed asset impairment charges incharges.

TBG Restructuring

In the sixthree months ended December 31, 2016.September 30, 2019, the Company assisted TBG with operating expenses to mitigate the risk of default associated with TBG's lease obligations where Regis has potential contingent liability. These costs were not incurred in fiscal year 2019.


Interest Expense


InterestThe increase of $0.4 million in interest expense was flat for the three and six months ended December 31, 2017 compared to the prior year period.

Interest expense decreased $0.2 and $0.4 million for the three and six months ended December 31, 2016, respectively,September 30, 2019 was primarily due to interest charges associated with our long-term financing liabilities and a higher interest rate on the senior term note modification andcredit facility.

Loss on sale of salon assets to franchisees, net

The increase in the amendmentloss on sale of salon assets to franchisees, net during the revolving credit facilitythree months ended September 30, 2019 was due to an increase in fiscal year 2016.non-cash goodwill derecognition of $21.0 million, partly offset by higher sales proceeds.


Interest Income and Other, net
 
The $0.9 and $1.6decrease of $0.2 million increase in interest income and other, net during the three and six months ended December 31, 2017, respectively,September 30, 2019 was primarily due to income received for transition services related to The Beautiful Group transaction, partly offset by a life insurance gain in the prior year insurance recovery benefit. The six months ended December 31, 2017 also benefited from increased gift card breakage and a net gain on salon assets sold to franchisees.year.

The $0.6 and $0.1 million increases in interest income and other, net during the three and six months ended December 31, 2016, respectively, were primarily due to an insurance recovery and gift card breakage. For the six months ended December 31, 2016, these increases were partially offset due to prior year gains on salon assets sold.

Income Taxes
 
During the three and six months ended December 31, 2017,September 30, 2019, the Company recognized a tax benefit of $76.5 and $71.6$2.9 million respectively, with a corresponding effective tax ratesrate of 205.9% and 332.9%.

During the three and six months ended December 31, 2016, the Company recognized16.8% as compared to recognizing a tax expensebenefit of $0.7 and $3.5 million, respectively, with a corresponding effective tax ratesrate of 42.3% and 34.0%.

On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and Jobs Act (the “Tax Act”). In connection with our initial analysis of the impact of the Tax Act, we have recorded a provisional estimated net tax benefit of $68.9 million in continuing operations60.7% for the periods ended December 31, 2017. The net tax benefit is primarily attributable to the impact of the corporate rate reduction on our deferred tax assets and liabilities along with a partial release of the U.S. valuation allowance (“VA”). The VA release is solely attributable to tax reform and the law change that allows for the indefinite carryforward of NOLs arising in tax years ending after December 31, 2017. Prior law limited the carryforward period to 20 years. As a result of the change, the Company is able to release its VA on deferred tax assets that it expects to reverse in future periods. The Company continues to maintain a VA on the historical balance of its finite lived federal


NOLs, tax credits and various state tax attributes. We are still analyzing certain aspects of the Tax Act and refining our calculations, which could potentially affect the measurement of our deferred tax balances and ultimately cause us to revise our provisional estimate in future periods in accordance with SAB 118. In addition, changes in interpretations, assumptions, and guidance regarding the new tax legislation, as well as the potential for technical corrections to the Tax Act, could have a material impact to the Company’s effective tax rate in future periods.

The recorded tax provision and effective tax rates for the three and six months ended December 31, 2017 and three and six months ended December 31, 2016 were different than what would normally be expected primarily due to the impact of the Tax Act and the deferred tax VA. Additionally, the majority of the tax provision in periods ended prior to December 31, 2017 related to non-cash tax expense for tax benefits on certain indefinite-lived assets the Company could not recognize for reporting purposes. Due to the Tax Act and the resulting partial release of the Company’s VA, the Company recorded $7.6 million of tax benefit in continuing operations during the three months ended December 31, 2017, exclusive of the $68.9 million benefit mentioned above. Furthermore, the non-cash tax expense is not expected to be material in future periods.

Additionally, the Company is currently paying taxes in Canada and certain states in which it has profitable entities.

September 30, 2018. See Note 56 to the unaudited Condensed Consolidated Financial Statements.


Loss


Income (Loss) from Discontinued Operations


Loss associated with theIncome from discontinued operations of the mall-based business and International segmentwas $0.4 million during the three months ended December 31, 2017 and 2016, were $6.6 and $3.2September 30, 2019 primarily due to insurance reserve adjustments. Loss from discontinued operations was $0.3 million respectively, and during the six months ended December 31, 2017 and 2016, $40.4 and $5.7 million, respectively. The increase in the loss during the three months ended December 31, 2017 isSeptember 30, 2018 primarily due to asset impairment charges based on the sales price and the carrying value of the International segment and professional fees related to the successful completion of the transaction. The increase in the loss during the six months ended December 31, 2017 was primarily due to asset impairment charges, the loss from operations, the recognition of net loss of amounts previously classified within accumulated other comprehensive income and professional fees associated with the transaction. The recognition of the net loss of amounts previously classified within accumulated other comprehensive income into earnings was the result of the Company's liquidation of substantially all foreign entities with British pound denominated entities. See Note 1 to the unaudited Condensed Consolidated Financial Statements.fees.


Results of Operations by Segment


Based on our internal management structure, we now report two segments: Company-ownedFranchise salons and FranchiseCompany-owned salons. See Note 1013 to the unaudited Condensed Consolidated Financial Statements. Significant results of operations are discussed below with respect to each of these segments.


Company-owned Salons
 For the Three Months Ended December 31, For the Six Months Ended December 31,
 2017 2016 2017 2016 2017 2016 2017 2016
 (Dollars in millions) (Decrease) Increase (Dollars in millions) (Decrease) Increase
Total revenue$280.0
 $296.2
 $(16.2) $(6.3) $568.7
 $595.6
 $(26.9) $(9.9)
Same-store sales(0.7)% (2.5)% 180 bps
 (630 bps)
 (0.2)% (1.1)% 90 bps
 (400 bps)
                
Operating (loss) income$(20.2) $16.7
 $(36.9) $(0.9) $3.1
 $40.1
 $(37.0) $2.3



Company-owned Salon Revenues
Decreases in Company-owned salon revenues were driven by the following:
  For the Three Months
Ended December 31,
 For the Six Months
Ended December 31,
Factor 2017 2016 2017 2016
Same-store sales (0.7)% (2.5)% (0.2)% (1.1)%
Closed salons (5.1) (1.6) (4.4) (1.8)
New stores and conversions 0.2
 0.5
 0.3
 0.5
Foreign currency 0.3
 
 0.3
 
Other (0.2) 1.5
 (0.5) 0.8
  (5.5)% (2.1)% (4.5)% (1.6)%
Company-owned salon revenues decreased $16.2 and $26.9 million during the three and six months ended December 31, 2017, respectively, primarily due to the closure of 182 salons and the sale of 266 company-owned salons (net of buybacks) to franchisees during the twelve months ended December 31, 2017 and same-store sale decreases of 0.7% and 0.2% during the three and six months ended December 31, 2017, respectively. The same-store sales decreases were due to decreases of 3.2% and 3.2% in same-store guest visits, partly offset by increases of 2.5% and 3.0% in average ticket price during the three and six months ended December 31, 2017, respectively. Partly offsetting the decrease was revenue growth from construction (net of relocations) of 8 salons during the twelve months ended December 31, 2017.
Company-owned salon revenues decreased $6.3 and $9.9 million during the three and six months ended December 31, 2016, respectively, primarily due to the closure of 128 salons and the sale of 23 company-owned salons (net of buybacks) to franchisees during the twelve months ended December 31, 2016 and same-store sales decreases of 2.5% and $1.1%, respectively, partly offset by revenue growth from construction (net of relocations) of 56 salons during the twelve months ended December 31, 2016. The same-store sales decreases were due to 6.0% and 5.4% decreases in same-store guest visits, partly offset by 3.5% and 4.3% increases in average ticket price.
Company-owned Salon Operating (Loss) Income
During the three and six months ended December 31, 2017, Company-owned salon operations generated operating (loss) income of $(20.2) and $3.1 million, a decrease of $36.9 and $37.0 million compared to the prior comparable period, primarily due to SmartStyle restructuring charges consisting of lease termination and other related closure costs and costs associated with returning the salons to pre-occupancy condition and non-cash fixed asset impairment costs. Also contributing to the decrease were state minimum wage increases, costs associated with the SmartStyle marketing campaign and higher health insurance costs, partly offset by improved stylist productivity, the closure of underperforming salons and prior year inventory expense related to salon tools. The six months ended December 31, 2017 were also negatively impacted by the hurricanes in the southern United States.
Company-owned salon operating income decreased $0.9 million during the three months ended December 31, 2016 primarily due to the same-store sales decreases, state minimum wage increases and decreased stylist productivity, partly offset by cost savings associated with salon telecom and utilities costs and lower bonuses. Company-owned salon operating income increased $2.3 million during the six months ended December 31, 2016 primarily due to reduced fixed asset impairment charges and cost savings associated with salon telecom and utilities costs, partly offset by same-store sales decreases, minimum wage increases, and decreased stylist productivity.


Franchise Salons
 For the Three Months Ended September 30,
 2019 2018 2019
 (Dollars in millions) Increase/(Decrease)
Revenue     
    Product$11.8
 $10.1
 $1.7
Product sold to TBG1.3
 5.5
 (4.2)
Total product$13.1
 $15.6
 $(2.5)
    Royalties and fees (1)28.0
 22.4
 5.6
Franchise rental income31.4
 
 31.4
Total franchise salons revenue (2)$72.5
 $38.0
 $34.5
      
Franchise same-store sales (3)(0.1)% 1.2% (1.3)%
      
Operating income$10.2
 $9.1
 $1.1
Operating income from TBG
 0.6
 (0.6)
Total operating income (2)$10.2
 $9.7
 $0.5
_______________________________________________________________________________
 For the Three Months Ended December 31, For the Six Months Ended December 31,
 2017 2016 2017 2016 2017 2016 2017 2016
 (Dollars in millions) Increase (Decrease) (Dollars in millions) Increase (Decrease)
Revenue               
    Product$15.1
 $7.6
 $7.5
 $(0.7) $22.8
 $15.0
 $7.8
 $(0.8)
    Royalties and fees13.5
 11.4
 2.1
 (0.2) 26.9
 23.4
 3.4
 (0.2)
Total franchise salons revenue (1)$28.6
 $19.0
 $9.5
 $(0.9) $49.6
 $38.4
 $11.2
 $(1.0)
                
Operating income$9.7
 $8.1
 $1.6
 $(0.1) $19.4
 $16.5
 $2.9
 $0.4

(1)Total includes $0.5 million of royalties related to TBG during the three months ended September 30, 2018.
(2)Total is a recalculation; line items calculated individually may not sum to total due to rounding.
(3)Franchise same-store sales are calculated as the total change in sales for salons that have been a franchise location for more than one year that were open on a specific day of the week during the current period and the corresponding prior period. Quarterly and year-to-date franchise same-store sales are the sum of the franchise same-store sales computed on a daily basis. Franchise salons that do not report daily sales are excluded from same-store sales. Locations relocated within a one-mile radius are included in same-store sales as they are considered to have been open in the prior period. Franchise same-store sales are calculated in local currencies to remove foreign currency fluctuations from the calculation. TBG is not included in either period same-store sales.



Franchise same-store sales by concept are detailed in the table below:
  Three Months Ended 
 September 30,
 
  2019 2018 
SmartStyle (7.5)% (2.1)% 
Supercuts 1.1
 1.2
 
Signature Style (0.7) 1.4
 
      
Total (0.1)% 1.2 % 

Franchise Salon Revenues
Franchise salon revenues increased $9.5 million and $11.2were $72.5 million during the three and six months ended December 31, 2017, respectively,September 30, 2019 an increase of $34.5 million over the prior comparable period. The increase during the three months ended September 30, 2019, was primarily due to increasesrevenue of $7.5$31.4 million associated with the adoption of Topic 842 and $7.8an increase of $5.6 million respectively,in royalties, ad fund revenue, fees and product sales due to higher franchise salon counts, offset by a decrease of $4.2 million in franchise product sales primarily due to product sold to The Beautiful Group and $2.1 and $3.4 million, respectively, in increased royalties and fees, primarily as a result of increased franchised locations. The increase in royalties and fees was also due to an increase in the number of new salons opened in the first six months compared to the prior year.TBG. During the twelve months ended December 31, 2017,September 30, 2019, franchisees constructed (net of relocations) and closed 10859 and 127170 franchise-owned salons, respectively, and purchased (net of Company buybacks) 266 salons from the Company and 1,134 salons previously included in the Company's previous mall-based business and International segment during the same period.
Franchise salon revenues decreased $0.9 and $1.0 million during the three and six months ended December 31, 2016, respectively, due to $0.7 and $0.8 million decreases in franchise product sales, respectively and $0.2 million decreases in royalties and fees. The decreases in royalties and fees were primarily due to lower franchise fees and a higher level of franchise termination fees in the prior year, partly offset by the increased number of franchised locations and same-store sales increases at franchised locations. During the twelve months ended December 31, 2016, franchisees constructed (net of relocations) and closed 165 and 70 franchise-owned salons, respectively, and purchased (net of Company buybacks) 271,143 salons from the Company during the same period. Additionally, in June 2019 the Company converted 569 TBG locations to license agreements.
Franchise Salon Operating Income
During the three months ended September 30, 2019, Franchise salon operations generated an operating income increased $1.6 and $2.9of $10.2 million, an increase of $0.5 million compared to the prior comparable period. The increase during the three and six months ended December 31, 2017, respectively,September 30, 2019 was primarily due to higher royalties, fees and product sales associated with the increased number of new franchised locations. Franchiseincrease in salon operating incomecount and higher costs associated with supporting the growing franchise segment.


Company-owned Salons
 For the Three Months Ended September 30,
 2019 2018 (Decrease) Increase
 (Dollars in millions)  
Total revenue$174.5
 $249.8
 (30.2)%
Company-owned same-store sales(2.0)% 0.5%  
      
Operating income$5.4
 $19.6
 (72.4)%

Company-owned Salon Revenues
Company-owned same-store sales by concept are detailed in the table below:

  For The Three Months Ended September 30,
  2019 2018
SmartStyle (1.2)% 1.1%
Supercuts (3.9) 0.2
Signature Style (2.4) 0.2
     
Total (2.0)% 0.5%



Company-owned salon revenues decreased $0.1by $75.3 million during the three months ended December 31, 2016 primarily due to lower franchise product sales and franchise fees, partly offset by timing of annual franchise convention. Franchise salon operating income increased $0.4 million during the six months ended December 31, 2016September 30, 2019 which was primarily due to the prior year including bad debt expensesale of 1,143 company-owned salons (net of buybacks) to franchisees and one-time compensation benefitsthe closure of 147 salons during the period,twelve months ended September 30, 2019. The decrease was also due to company-owned same-store sale decreases of 2.0% during the three months ended September 30, 2019. The company-owned same-store sales decreases were due to decreases of 5.0% in same-store guest transactions, partly offset by lower franchise product sales and franchise fees.increases of 3.0% in average ticket price during the three months ended September 30, 2019.
Company-owned Salon Operating Income
During the three months ended September 30, 2019, Company-owned salon operations generated operating income of $5.4 million compared to $19.6 million in the prior comparable period. The decrease during the three months ended September 30, 2019 was primarily due to the net reduction in company-owned salons.
Corporate
Corporate Operating Loss
Corporate operating loss increased $4.5decreased $0.4 million during the three months ended December 31, 2017September 30, 2019 primarily driven by a year over year increase in incentive compensation accruals, severance associated with terminations of former executiveslower general and professional fees, partlyadministrative salaries and bonuses, partially offset by savings realized from Company initiatives. Corporate operating loss decreased $0.8 during the six months ended December 31, 2017 primarily driven by a gain associated with life insurance proceeds in connection with the passing of a former executive officer and savings realized from Company initiatives, partly offset by year over year increase in incentive compensation accruals, severance associated with terminations of former executives and professional fees.franchise convention.
Corporate operating loss decreased $4.1 and $6.5 million during the three and six months ended December 31, 2016 primarily due to the prior certain costs in the prior year quarter, timing, and cost savings, partly offset by planned strategic investments in Technical Education, partly offset by one-time compensation benefits.



LIQUIDITY AND CAPITAL RESOURCES

Sources of Liquidity

Funds generated by operating activities, available cash and cash equivalents, proceeds from sale of salon assets to franchisees, and our borrowing agreements are ourthe Company's most significant sources of liquidity. 

As of December 31, 2017,September 30, 2019, cash and cash equivalents were $163.3$58.9 million, with $146.6, $16.6$47.3 million and $0.1$11.6 million within the United States Canada, and Europe,Canada, respectively.

The Company's borrowing agreementsarrangements include $123.0 million 5.5% senior notes due December 2019 (Senior Term Notes) and a $200.0$295.0 million five-year unsecured revolving credit facility that expires in June 2018,March 2023, of which $198.5$183.5 million was unusedavailable as of December 31, 2017.September 30, 2019. See Note 811 to the unaudited Condensed Consolidated Financial Statements.

Uses of Cash


The Company closely manages its liquidity and capital resources. The Company's liquidity requirements depend on key variables, including the level of investment needed to support its business strategies, the performance of the business, capital expenditures, credit facilities and borrowing arrangements and working capital management. Capital expenditures are a component of the Company's cash flow and capital management strategy, which can be adjusted in response to economic and other changes to the Company's business environment. The Company has a disciplined approach to capital allocation, which focuses on investing in key priorities to support the Company's multi-year strategic plan as discussed within Part I, Item 1 of our Annual Report on Form 10-K for the fiscal year ended June 30, 2017.2019.


Cash Flows
 
Cash Flows from Operating Activities
 
During the sixthree months ended December 31, 2017,September 30, 2019, cash used in operating activities of $12.3was $13.5 million, a decrease of $39.9$3.7 million compared to the prior comparable period,period. The decrease in cash used was primarily due to lower annual bonus payments in the payment of lease termination and other related closure costs associated with the Company's SmartStyle restructuring.

During the sixthree months ended December 31, 2016, cash provided by operating activities of $27.6 million increased $15.0 millionSeptember 30, 2019 compared to the prior comparable period,three months ended September 30, 2018.Cash from operations was used primarily duefor strategic investments in general and administrative expenses to higher inventory purchases inenhance the prior year.Company's franchisor capabilities and support the increased volume and cadence of transactions and conversions into the Franchise portfolio, partially offset by the elimination of certain general and administrative costs.
 


Cash Flows from Investing Activities
 
During the sixthree months ended December 31, 2017,September 30, 2019, cash provided by investing activities of $5.3$32.0 million, an increase of $6.2 million compared to the prior comparable period, was primarily from proceeds from company-owned life insurance policies of $18.1 million and cash proceeds from sale of salon assets of $2.7 million, partly offset by capital expenditures of $14.9 million and a change in restricted cash of $0.5 million.
During the six months ended December 31, 2016, cash used in investing activities of $17.3 million was primarily for capital expenditures of $18.4 million, partly offset by a change in restricted cash of $0.7 million and cash proceeds from the sale of salon assets of $0.3$37.9 million, partly offset by capital expenditures of $4.9 million.
 
Cash Flows from Financing Activities
 
During the sixthree months ended December 31, 2017,September 30, 2019, cash used in financing activities of $2.4$30.3 million, an increase of $9.0 million compared to the prior comparable period, was for employee taxes paid for shares withheldprimarily from the repurchase of $2.0 million and settlementcommon stock of equity awards of $0.4$28.2 million.

During the six months ended December 31, 2016, cash used in financing activities of $1.1 million was for employee taxes paid for shares withheld.


Financing Arrangements


See Note 811 of the Notes to the unaudited Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q for the quarter ended December 31, 2017September 30, 2019 and Note 7 of the Notes to the Consolidated Financial Statements included in our Annual Report on Form 10-K for the fiscal year ended June 30, 2017,2019, for additional information regarding our financing arrangements.



Debt to Capitalization Ratio
 
Our debt to capitalization ratio, calculated as the principal amount of debt as a percentage of the principal amount of debt and shareholders’ equity at fiscal quarter end, werewas as follows:
 
As of 
Debt to
Capitalization
 
Basis Point
(Decrease) Increase (1)
December 31, 2017 18.9% (60)
June 30, 2017 19.5% 40
As of 
Debt to
Capitalization (1)
 Basis Point Increase (Decrease) (2)
September 30, 2019 29.5% 270
June 30, 2019 26.8% 1,120
_____________________________
(1)Debt includes long-term debt and financing liabilities. It excludes the long-term lease liability as that liability is off-set by the right of use asset and does not impact the Company's debt covenants.
(1)(2)    Represents the basis point change in debt to capitalization as compared to the prior fiscal year end (June 30, 2017)2019 and
June 30, 2018, respectively).
 
The 60 basis point decrease in the debt to capitalization ratio as of December 31, 2017 as compared to June 30, 2017 was primarily due to increases to shareholders equity resulting from the impact of changes in federal tax legislation during the six months ended December 31, 2017, partially offset by the non-cash impairment charge associated with the franchising the Company's previously owned mall-based and International segment and costs associated with the Company's restructuring of its SmartStyle portfolio.
The 40270 basis point increase in the debt to capitalization ratio as of JuneSeptember 30, 20172019, as compared to June 30, 20162019, was primarily due to net reductions todecreases in shareholders' equity resulting from net lossesthe repurchase of 1.5 million of the Company's shares for $26.3 million, and foreign currency translation adjustments.the liability associated with the sale leasebacks of the Company's distribution centers.
 
Share Repurchase Program

In May 2000, the Company’s Board of Directors (Board) approved a stock repurchase program with no stated expiration date. Since that time and through December 31, 2017,September 30, 2019, the Board has authorized $450.0$650.0 million to be expended for the repurchase of the Company's stock under this program. All repurchased shares become authorized but unissued shares of the Company. The timing and amounts of any repurchases depend on many factors, including the market price of the common stock and overall market conditions. At December 31, 2017, 18.4During the three months ended September 30, 2019, the Company repurchased 1.5 million shares for $26.3 million. As of September 30, 2019, 30.0 million shares have been cumulatively repurchased for $390.0$595.4 million, and $60.0$54.6 million remainedremains outstanding under the approved stock repurchase program. No shares were repurchased in the three months ended December 31, 2017.






SAFE HARBOR PROVISIONS UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
 
This Quarterly Report on Form 10-Q, as well as information included in, or incorporated by reference from, future filings by the Company with the Securities and Exchange Commission and information contained in written material, press releases and oral statements issued by or on behalf of the Company contains or may contain “forward-looking statements”"forward-looking statements" within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management’smanagement's best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, “may,” “believe,” “project,” “forecast,” “expect,” “estimate,” “anticipate,”"may," "believe," "project," "forecast," "expect," "estimate," "anticipate," and “plan.”"plan." In addition, the following factors could affect the Company’sCompany's actual results and cause such results to differ materially from those expressed in forward-looking statements. These factors include the continued ability of the Company to implement its strategy, priorities and initiatives; our and our franchisee's ability to attract, train and retain talented stylists; financial performance of our franchisees; acceleration of sale of certain salons to franchisees; if our capital investments in improving technology do not achieve appropriate returns; our ability to manage cyber threats and protect the security of potentially sensitive information about our guests, employees, vendors or Company information; The Beautiful Group's inability to operate its salons successfully, as well as maintain adequate working capital; the ability of the Company to maintain a satisfactory relationship with Walmart; the success of The Beautiful Group, our largest franchisee; marketing efforts to drive traffic; changes in regulatory and statutory laws including increases in minimum wages; our ability to manage cyber threatsmaintain and protectenhance the securityvalue of sensitive information about our guests, employees, vendors or Company information;brands; premature termination of agreements with our franchisees; reliance on information technology systems; reliance on external vendors; consumer shopping trends and changes in manufacturer distribution channels; competition within the personal hair care industry; changes in tax exposure; changes in healthcare; changes in interest rates and foreign currency exchange rates; failure to standardize operating processes across brands; consumer shopping trends and changes in manufacturer distribution channels; financial performance of Empire Education Group; the continued ability of the Company to implement cost reduction initiatives; compliance with debt covenants; changes in economic conditions; changes in consumer tastes and fashion trends; exposure to uninsured or unidentified risks; ability to attract and retain key management personnel; reliance on our management team and other key personnel or other factors not listed above. Additional information concerning potential factors that could affect future financial results is set forth in the Company’sCompany's Annual Report on Form 10-K for the year ended June 30, 2017.2019. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. However, your attention is directed to any further disclosures made in our subsequent annual and periodic reports filed or furnished with the SEC on Forms 10-K, 10-Q10-K,10-Q and 8-K and Proxy Statements on Schedule 14A.






Item 3.  Quantitative and Qualitative Disclosures about Market Risk
 
There has been no material change to the factors discussed within Part II, Item 7A in the Company’s June 30, 20172019 Annual Report on Form 10-K.
 
Item 4.  Controls and Procedures
 
Evaluation of Disclosure Controls and Procedures


The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in its Securities Exchange Act of 1934, as amended (the "Exchange Act”) reports is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and that such information is accumulated and communicated to management, including the Chief Executive Officer (CEO) and Chief Financial Officer (CFO), as appropriate, to allow timely decisions regarding required disclosure.


Management, with the participation of the CEO and CFO, evaluated the effectiveness of the design and operation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) promulgated under the Exchange Act) as of the end of the period. Based on their evaluation, our CEO and CFO concluded that our disclosure controls and procedures were effective as of December 31, 2017.September 30, 2019.


Changes in Internal Controls over Financial Reporting


During the three months ended September 30, 2019, we adopted new guidance for lease accounting. We implemented internal controls to ensure we adequately evaluated leasing arrangements and properly assessed the impact of the new guidance to facilitate the adoption. Additionally, we implemented new business processes, internal controls, and modified information technology systems to assist in the ongoing application of the new guidance. There were no other changes in our internal control over financial reporting during the most recent fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


PART II — OTHER INFORMATION
 
Item 1.  Legal Proceedings
 
The Company is a defendant in various lawsuits and claims arising out of the normal course of business. Like certain other large retail employers, the Company has been faced with allegations of purported class-wide consumer and wage and hour violations. Litigation is inherently unpredictable and the outcome of these matters cannot presently be determined. Although the actions are being vigorously defended, the Company could in the future incur judgments or enter into settlements of claims that could have a material adverse effect on its results of operations in any particular period.
 


Item 1A.  Risk Factors
 
There have been no material changes in our risk factors from those disclosed in Part I, Item 1A of our Annual Report on Form 10-K for the fiscal year ended June 30, 2017,2019, except for the revisions to the first five risk factors listed below and the addition of the lastseventh risk factor listed below:


We are in the process of implementing a new strategy, priorities and initiatives under our recently appointed President and Chief Executive Officer, and anyTBG’s inability to execute and evolve our strategy over timeoperate its salons successfully could adversely impactaffect our business, financial condition and results of operations.

Hugh E. Sawyer became our President and Chief Executive Officer and a member of the Board of Directors effective April 17, 2017. The transition has resulted in, and could further result in, changes in business strategy as Mr. Sawyer seeks to continue to improve the performance of company-owned salons while at the same time accelerate the growth of our franchise model. As part of our strategic transformation, we announced that we were reviewing strategic alternatives for our mall-based salons, which culminated in the sale and franchise of those salons announced on October 1, 2017; reorganized our field structure by brand/concept in August 2017; announced January 8, 2018 that we would be closing 597 non-performing company owned SmartStyle salons (including 8 TGF salons) as part of the operational restructuring of the SmartStyle portfolio; and implemented a 120-day plan and other initiatives, including investments in digital marketing and a SmartStyle mobile application designed to improve the guest experience.

Our success depends, in part, on our ability to grow our franchise model. We announced plans in fall 2016 to expand the franchise side of our business, including by selling certain company-owned salons to franchisees over time. In January 2017, we began franchising the SmartStyle brand throughout the U.S. for the first time, and during the second half of fiscal 2017, we entered into agreements to sell 233 of our company-owned salons across our brands to new and existing franchisees.


In October 2017, we sold substantially all of our mall-based salons, consisting of 858 Regis Salons and MasterCuts locations, and substantially all of our International business to a new, single franchisee, The Beautiful Group. Growth and development of our franchise model is ongoing. During the first half of fiscal year 2018 and through January 23, 2018, we entered into agreements to sell 310 of our company-owned salons across our brands to new and existing franchisees (of which 284 were SmartStyle salons). It will take time to execute, and may create additional costs, expose us to additional legal and compliance risks, cause disruption to our current business and impact our short-term operating results.

Our success also depends, in part, on our ability to improve sales, as well as both cost of service and product and operating margins at our company-owned salons. Same-store sales are affected by average ticket and same-store guest visits. A variety of factors affect same-store guest visits, including the guest experience, staffing and retention of stylists and salon leaders, price competition, fashion trends, competition, current economic conditions, product assortment, customer traffic at Walmart where our SmartStyle locations reside, marketing programs and weather conditions. These factors may cause our same-store sales to differ materially from prior periods and from our expectations.

In addition to a new President and Chief Executive Officer, since May 2017 we have appointed a new President of Franchise, Chief Financial Officer, Chief Marketing Officer, Chief Human Resources Officer, General Counsel, Vice President of Walmart Relations and Vice President Creative, and over the next fiscal year we may add personnel in a number of key positions, which may further result in new strategies, priorities and initiatives. The process of implementing any new strategies, priorities and initiatives involves inherent risks and the changes we implement could harm our relationships with customers, suppliers, employees or other third parties and may be disruptive to our business. While we believe the pursuit of these changes will have a positive effect on our business in the long term, we cannot provide assurance that these changes will lead to the desired results. If we do not effectively and successfully execute on these changes, it could have a material adverse effect on our business.

It is important for us to attract, train and retain talented stylists and salon leaders.

Guest loyalty is dependent upon the stylists who serve our guests. Qualified, trained stylists are a key to a memorable guest experience that creates loyal customers. In order to profitably grow our business, it is important for our company-owned salons and franchisees to attract, train and retain talented stylists and salon leaders and to adequately staff our salons. Because the salon industry is highly fragmented and comprised of many independent operators, the market for stylists is highly competitive. In addition, increases in minimum wage requirements may increase the number of stylists considering careers outside the beauty industry. There is also a low unemployment rate and high competition for employees in the service industry, particularly licensed employees, which drives increased competition for stylists and could result in retention and hiring difficulties. In some markets, we have experienced a shortage of qualified stylists. Offering competitive wages, benefits, education and training programs are important elements to attracting and retaining qualified stylists. In addition, due to challenges facing the for-profit education industry, cosmetology schools, including our joint venture EEG, have experienced declines in enrollment, revenues and profitability in recent years. If the cosmetology school industry sustains further declines in enrollment or some schools close entirely, or if stylists leave the beauty industry, we expect that we would have increased difficulty staffing our salons in some markets. If our company-owned salons or franchisees are not successful in attracting, training and retaining stylists or in staffing our salons, our same-store sales or the performance of our franchise business could experience periods of variability or sales could decline and our results of operations could be adversely affected.

Acceleration of the sale of certain company-owned salons to franchisees may not improve our operating results and could cause operational difficulties.

During fiscal 2017, we accelerated the sale of company-owned salons to new and existing franchisees. Specifically, in January 2017, we began offering SmartStyle franchises for the first time, and during the second half fiscal 2017 we entered into agreements to refranchise 233 salons across our brands. During the first half of fiscal 2018 through January 23, 2018, we entered into agreements to sell 310 of our company-owned salons across our brands to new and existing franchisees (of which 284 were SmartStyle salons). In October 2017, we sold substantially all of our mall-based salons and substantially all of our International business to The Beautiful Group, who will operate these approximately 1,100 salons as our largest franchisee.

Success will depend on a number of factors, including franchisees’ ability to improve the results of the salons they purchase and their ability and interest in continuing to grow their business. We also must continue to attract qualified franchisees and work with them to make their business successful. Moving a salon from company-owned to franchise-owned is expected to reduce our consolidated revenues, increase our royalty revenue and decrease our operating costs; however, the actual benefit from a sale is uncertain and may not be sufficient to offset the loss of revenues.



In addition, challenges in supporting our expanding franchise system could cause our operating results to suffer. If we are unable to effectively select and train new franchisees and support and manage our growing franchisee base, it could affect our brand standards, cause disputes between us and our franchisees, and potentially lead to material liabilities.

We rely heavily on our information technology systems for our key business processes. If we experience an interruption in their operation, our results of operations may be affected.

The efficient operation of our business is dependent on our management information systems. We rely heavily on our management information systems to collect daily sales information and guest demographics, generate payroll information, monitor salon performance, manage salon staffing and payroll costs, manage our two distribution centers and other inventory and other functions. Such systems are subject to damage or interruption from power outages, computer and telecommunications failures, computer viruses, hackers, security breaches, and natural disasters. In addition, certain of our management information systems are developed and maintained by external vendors, including our POS system, and some are outdated, of limited functionality, not owned by the Company or not exclusively provided to the Company. The failure of our management information systems to perform as we anticipate, meet the continuously evolving needs of our business, or provide an affordable long-term solution, could disrupt our business operations and result in other negative consequences, including remediation costs, loss of revenue, and reputational damage.

Consumer shopping trends and changes in manufacturer choice of distribution channels may negatively affect both service and product revenues.

Both our owned and franchised salons are partly dependent on the volume of traffic around their locations in order to generate both service and product revenues. Supercuts salons and most of our other brands are located mainly in strip center locations, and our SmartStyle salons are located within Walmart Supercenters, so they are especially sensitive to Walmart traffic. Customer traffic may be adversely affected by changing consumer shopping trends that favor alternative shopping locations, such as the internet. In recent years we have experienced substantial declines in traffic in some shopping malls in particular. While we no longer own mall-based salons, as they are now operated by The Beautiful Group as our largest franchisee, traffic patterns at those salons will affect our potential franchise royalties and product sales revenue.

In addition, we are experiencing a proliferation of alternative channels of distribution, like blow dry bars, booth rental facilities, discount brick-and-mortar and online professional products retailers, and manufacturers selling direct to consumers online, which may negatively affect our product and service revenue. Also, product manufacturers may decide to utilize these other distribution channels to a larger extent than in the past and they generally have the right to terminate relationships with us without much advance notice. These trends could reduce the volume of traffic around our salons, and in turn, our revenues may be adversely affected.

A significant portion of our franchise business is dependent on the success of a new, single franchisee.

In October 2017, we sold substantially all of our mall-based salon business in North America and substantially all of our International segment to The Beautiful Group, an affiliate of Regent, who will operate them as our new, largest franchisee. The success of this franchise arrangement will depend upon a number of factors that are beyond our control, including, among other factors, market conditions, industry trends, the capabilities of the new franchisee, and technology and landlord issues. In particular, we remain liable under the leases for these salons until the end of their various terms, and so could be required to make payments if The Beautiful Group fails to do so, which could adversely impact our results of operations or cash flows.


Under the franchise agreement, we will receive franchise royalties, fees for certain transition services, and product sales revenue going forward; however, the amount of these items is tiedTBG’s inability to the success of the business as operated by The Beautiful Group. It will take time for The Beautiful Group to implement the changes intended to improve the business of the mall-based salons and the International business, and there is no assurance that it will be successful in doing so. Under our agreements, the franchise royalties are based on annual salon revenue and they increase over time. As a result, this transaction will provide minimal revenues to us in the short term and such revenues are uncertain in future periods. We have also agreed to provide ongoing and transition services to The Beautiful Group and it is possible that our costs to provide these services may be greater than the fees that we have negotiated in return for them. The inability of The Beautiful Group to transition and operate theits salons successfully could adversely affect our business, financial condition and results of operations or cash flows, and could prevent the transaction from delivering the anticipated benefits and enhancing shareholder value. In October 2017, we sold substantially all of our mall-based salon business in North America and substantially all of our International segment to TBG, an affiliate of Regent, which is operating the salons in North America as a licensee (from October 2017 to June 2019 TBG operated them as a franchisee) and the salons in the United Kingdom as a franchisee. The success of TBG depends upon a number of factors that are beyond our control, including, among other factors, market conditions, retail trends in mall locations, industry trends, stylist recruiting and retention, customer traffic, as defined by total transactions, the capabilities of TBG, the accuracy and reliability of TBG’s financial reporting systems, TBG 's ability to maintain adequate working capital, technology and landlord issues. In particular, as of September 30, 2019, prior to any mitigation efforts which may be available to us, we estimate that we remain liable for up to $35 million, which is a material reduction from October 1, 2017 of approximately $140 million, under the leases for certain of these salons until the end of their various terms, and we could be required to make cash payments if TBG fails to do so, which could materially adversely impact our results of operations or cash flows. TBG has struggled to make changes that improve the business of the mall-based salons and the International business. TBG’s same store sales have declined year over year. In addition, several of the services we provided to TBG under the transition services agreement ended in the fourth quarter of fiscal year 2018, thereby ending this income stream. In connection with the purchase agreements, subleases, transition services and other related agreements with the Company, TBG has been consistently delinquent on its payments to the Company and to third parties. TBG’s continued failure to pay landlords, suppliers, service providers and other third parties could adversely affect the Company’s relationships with such third parties and/or result in an allegation by such third parties that the Company should be responsible for TBG’s payment obligations, which in turn could adversely affect the Company’s operations and financial condition.


On June 27, 2019, the Company entered into a Second US and Canada Omnibus Settlement Agreement with TBG as previously disclosed, which, among other things, notes that TBG has entered into lease termination and concession agreements with certain landlords which had the effect of reducing the Company’s potential lease liability in connection with TBG operated salons and substituted the master franchise agreement for a license agreement in North America only. In addition, pursuant to the settlement agreement, the Company released and forgave TBG from, among other amounts, approximately $6.6 million in respect of amounts for inventory invoiced through January 17, 2019, $1.3 million in respect of continuing fees invoiced through April 5, 2019, $28,000 in respect of amounts for services under the transition services agreement, and the obligations under the United States and Canada Secured Promissory Notes dated August 2, 2018 representing approximately $11.7 million in working capital receivables and $8.0 million in accounts receivable, plus accrued interest, which had a maturity date of August 2, 2020. Based on TBG’s inability to meet the requirements of the promissory notes, the Company prior to the settlement agreement, recorded a full reserve against the promissory notes (including the remaining United Kingdom promissory note). Risks and other issues related to franchisees described elsewhere in these risk factors still apply to TBG for the most part even though the Company and TBG now have a licensor-licensee instead of a franchisor-franchisee relationship. Even with the settlement agreement and after its implementation, TBG has struggled to successfully turnaround its North America business. Based upon additional information received from TBG in October 2019, the Company expects TBG to default on its obligations under the subleases and to certain other third parties and the Company intends to make arrangements to satisfy its liabilities under the approximately 225 store leases. The Company believes this satisfaction could be achieved by, among other options, reverting the stores and operating them corporately, attempting to transition some or all the stores to one or more franchisees or licensees and/or negotiating lease termination and settlement agreements with one or more landlords.



With regard to TBG’s United Kingdom business, in October 2018, TBG filed a voluntary insolvency proceeding involving its United Kingdom business, which its creditors approved ("CVA"). In November 2018, a group of landlords filed a legal challenge to the CVA in United Kingdom’s High Court alleging material irregularity and unfair prejudice. If the CVA is overturned, or is otherwise not implemented, it is likely that TBG’s United Kingdom business will no longer be able to trade as a going concern, which is likely to result in bankruptcy and/or administrative proceedings. Even if the CVA is implemented and the challenge overturned or a settlement reached, TBG may still not successfully achieve the cost savings and other benefits contemplated by the CVA. Negative events associated with the CVA process and challenge could adversely affect TBG’s and/or our relationships with suppliers, service providers, customers, employees, and other third parties, which in turn could adversely affect TBG’s and/or our operations and financial condition. We had previously agreed in the note documents that a CVA filing would not constitute an item of default. TBG’s debt obligations in the United Kingdom to us currently remain intact and the Company has fully reserved against such obligations; however, TBG has failed to make required debt payments and the Company provided notice of default to TBG on October 22, 2019. On October 23, 2019, the Company, as holder of a qualifying secured position to TBG’s United Kingdom business entity (“TBG UK Entity”), filed a notice of appointment of an administrator over the TBG UK Entity and its holding company. Accordingly, TBG’s United Kingdom business is subject to the risks and uncertainties associated with administration proceedings in the United Kingdom. Based upon this development, there appears to be an increased likelihood that the Company may exercise one or more of its rights, which include, without limitation, reverting the approximately 200 stores based in the United Kingdom from TBG and operating such stores corporately, attempting to transition some or all such stores to one or more franchisees or licensees and/or or negotiating lease termination and settlement agreements with one or more landlords .


As a result of its current situations in the United States and United Kingdom, TBG may experience, without limitation, increased levels of employee attrition, customer losses, and supplier interruption. A loss of key personnel or material erosion of the employee base as well as fruition of other risks could adversely affect TBG’s business and results of operations making it difficult for TBG, the Company or a third party to attempt to turnaround all or a portion of the business at a future date. The Company has certain rights and remedies under the various agreements with TBG, including, but not limited to, utilization of collateral, litigation, and reversion of the leases in respect of certain divested salons back to the Company. If the divested salons were to revert as the Company expects may occur, we may have difficulty supporting the businesses because of the challenges involved in quickly and sufficiently staffing the salons and corporate functions to support an influx in company-owned stores, addressing the stores’ performance issues, implementing required data privacy requirements in the United Kingdom and resuming support for the salons’ IT and marketing requirements. The Company expects a default by TBG could adversely affect our business, including increased reputation risks, brand degradation, litigation risks, financial condition, results of operations or cash flows.







Item 2.  Unregistered Sales of Equity Securities and Use of Proceeds


Share Repurchase Program
In May 2000, the Company’s Board of Directors (Board) approved a stock repurchase program with no stated expiration date. Since that time and through December 31, 2017,September 30, 2019, the Board has authorized $450.0$650.0 million to be expended for the repurchase of the Company's stock under this program. All repurchased shares become authorized but unissued shares of the Company. The timing and amounts of any repurchases depend on many factors, including the market price of ourthe common stock and overall market conditions. At December 31, 2017, 18.4During the three months ended September 30, 2019, the Company repurchased 1.5 million shares for $26.3 million. As of September 30, 2019, a total accumulated 30.0 million shares have been cumulatively repurchased for $390.0$595.4 million. At September 30, 2019, $54.6 million and $60.0 million remainedremains outstanding under the approved stock repurchase program.


The following table shows the stock repurchase activity by the Company did not repurchaseor any “affiliated purchaser” of its common stock through its share repurchase program duringthe Company, as defined in Rule 10b-18(a)(3) under the Exchange Act, by month for the three months ended December 31, 2017.September 30, 2019:

Period Total Number of Shares Purchased Average Price Paid per Share Total Number of Shares Purchased As Part of Publicly Announced Plans or Programs Approximate Dollar Value of Shares that May Yet Be Purchased under the Plans or Programs (in thousands)
   
    
  
7/1/19 - 7/31/19 908,200
 $17.71
 29,378,857
 $64,818
8/1/19 - 8/31/19 
 
 29,378,857
 64,818
9/1/19 - 9/30/19 595,800
 17.19
 29,974,657
 54,573
Total 1,504,000
 $17.50
 29,974,657
 $54,573



Item 6.  Exhibits
 President and Chief Executive Officer of Regis Corporation: Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
 Executive Vice President and Chief Financial Officer of Regis Corporation: Certification pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
   
 Chief Executive Officer and Chief Financial Officer of Regis Corporation: Certification pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
   
Exhibit 101 The following financial information from Regis Corporation's Quarterly Report on Form 10-Q for the quarterly and year-to-date periods ended December 31, 2017,September 30, 2019, formatted in ExtensibleInline Xtensible Business Reporting Language (XBRL)(iXBRL) and filed electronically herewith: (i) the Condensed Consolidated Balance Sheets; (ii) the Condensed Consolidated Statements of Earnings; (iii) the Condensed Consolidated Statements of Comprehensive Income; (iv) the Condensed Consolidated Statements of Cash Flows; and (v) the Notes to the Consolidated Financial Statements.
Exhibit 104The cover page from Regis Corporation's Quarterly Report on Form 10-Q for the quarterly and year-to-date periods ended September 30, 2019, formatted in iXBRL (included as Exhibit 101).

 




SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 REGIS CORPORATION
  
Date: February 1, 2018October 29, 2019By:/s/ Andrew H. Lacko
  Andrew H. Lacko
  Executive Vice President and Chief Financial Officer
  (Signing on behalf of the registrant and as Principal Financial Officer)
  



  
Date: February 1, 2018October 29, 2019By:/s/ Kersten D. Zupfer
  Kersten D. Zupfer
  Senior Vice President and Chief Accounting Officer
  (Principal Accounting Officer)
   




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