UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
 For the quarterly period ended June 30, 2023March 31, 2024
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
Commission File Number 1-14443
Gartner, Inc.
(Exact name of Registrant as specified in its charter)
Delaware04-3099750
(State or other jurisdiction of(I.R.S. Employer
incorporation or organization)Identification Number)
  
P.O. Box 1021206902-7700
56 Top Gallant Road(Zip Code)
Stamford, 
Connecticut
(Address of principal executive offices) 
Registrant’s telephone number, including area code: (203) 964-0096
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, $.0005 par value per shareITNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filerNon-accelerated filer
Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No
As of July 28, 2023, 78,825,222April 26, 2024, 77,630,468 shares of the registrant’s common shares were outstanding.
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Table of Contents

 Page
 
 
PART II. OTHER INFORMATION 

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PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
(Unaudited; in thousands, except share data)
June 30,December 31, March 31,December 31,
20232022
202420242023
AssetsAssets  Assets  
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$1,172,828 $697,999 
Fees receivable, net of allowances of $8,000 and $9,000, respectively1,271,792 1,556,786 
Fees receivable, net of allowances of $9,000 for both periods
Deferred commissionsDeferred commissions311,085 363,079 
Prepaid expenses and other current assetsPrepaid expenses and other current assets143,473 119,207 
Assets held-for-sale— 49,036 
Total current assets
Total current assets
Total current assetsTotal current assets2,899,178 2,786,107 
Property, equipment and leasehold improvements, netProperty, equipment and leasehold improvements, net258,601 264,581 
Operating lease right-of-use assetsOperating lease right-of-use assets398,250 436,592 
GoodwillGoodwill2,931,821 2,930,211 
Intangible assets, netIntangible assets, net547,794 584,714 
Other assetsOther assets320,289 297,531 
Total AssetsTotal Assets$7,355,933 $7,299,736 
Liabilities and Stockholders’ EquityLiabilities and Stockholders’ Equity  Liabilities and Stockholders’ Equity  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities$828,873 $1,115,198 
Deferred revenuesDeferred revenues2,499,379 2,443,762 
Current portion of long-term debtCurrent portion of long-term debt9,000 7,800 
Liabilities held-for-sale— 30,840 
Total current liabilities
Total current liabilities
Total current liabilitiesTotal current liabilities3,337,252 3,597,600 
Long-term debt, net of deferred financing feesLong-term debt, net of deferred financing fees2,451,137 2,453,607 
Operating lease liabilitiesOperating lease liabilities555,085 597,267 
Other liabilitiesOther liabilities425,953 423,464 
Total LiabilitiesTotal Liabilities6,769,427 7,071,938 
Stockholders’ EquityStockholders’ Equity  Stockholders’ Equity  
Preferred stock, $0.01 par value, 5,000,000 shares authorized; none issued or outstandingPreferred stock, $0.01 par value, 5,000,000 shares authorized; none issued or outstanding— — 
Common stock, $0.0005 par value, 250,000,000 shares authorized; 163,602,067 shares issued for both periodsCommon stock, $0.0005 par value, 250,000,000 shares authorized; 163,602,067 shares issued for both periods82 82 
Additional paid-in capitalAdditional paid-in capital2,259,057 2,179,604 
Accumulated other comprehensive loss, netAccumulated other comprehensive loss, net(85,127)(101,610)
Accumulated earningsAccumulated earnings4,350,652 3,856,826 
Treasury stock, at cost, 84,425,787 and 84,428,513 common shares, respectively(5,938,158)(5,707,104)
Treasury stock, at cost, 85,390,263 and 85,264,526 common shares, respectively
Total Stockholders’ EquityTotal Stockholders’ Equity586,506 227,798 
Total Liabilities and Stockholders’ EquityTotal Liabilities and Stockholders’ Equity$7,355,933 $7,299,736 
 

See the accompanying notes to Condensed Consolidated Financial Statements.
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GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
(Unaudited; in thousands, except per share data)
Three Months Ended
Three Months Ended
Three Months Ended
Three Months EndedSix Months Ended
June 30,June 30,
2023202220232022
Revenues:Revenues:
Revenues:
Revenues:
Research
Research
ResearchResearch$1,207,885 $1,142,329 $2,425,076 $2,278,709 
ConferencesConferences168,897 113,525 233,539 123,879 
Conferences
Conferences
Consulting
Consulting
ConsultingConsulting126,403 120,667 253,439 236,673 
Total revenuesTotal revenues1,503,185 1,376,521 2,912,054 2,639,261 
Total revenues
Total revenues
Costs and expenses:
Costs and expenses:
Costs and expenses:Costs and expenses:
Cost of services and product developmentCost of services and product development487,418 424,535 922,557 801,568 
Cost of services and product development
Cost of services and product development
Selling, general and administrative
Selling, general and administrative
Selling, general and administrativeSelling, general and administrative680,168 604,911 1,337,258 1,222,815 
DepreciationDepreciation23,712 22,910 47,608 46,111 
Depreciation
Depreciation
Amortization of intangibles
Amortization of intangibles
Amortization of intangiblesAmortization of intangibles22,901 24,754 45,636 49,902 
Acquisition and integration chargesAcquisition and integration charges1,973 2,289 3,341 4,496 
Acquisition and integration charges
Acquisition and integration charges
Gain from sale of divested operation
Gain from sale of divested operation
Gain from sale of divested operation Gain from sale of divested operation3,906 — (135,410)— 
Total costs and expensesTotal costs and expenses1,220,078 1,079,399 2,220,990 2,124,892 
Total costs and expenses
Total costs and expenses
Operating income
Operating income
Operating incomeOperating income283,107 297,122 691,064 514,369 
Interest expense, netInterest expense, net(24,558)(29,719)(51,949)(61,113)
Interest expense, net
Interest expense, net
Gain on event cancellation insurance claims
Gain on event cancellation insurance claims
Gain on event cancellation insurance claimsGain on event cancellation insurance claims— — 3,077 — 
Other income, net5,575 8,548 3,209 37,754 
Other income (expense), net
Other income (expense), net
Other income (expense), net
Income before income taxes
Income before income taxes
Income before income taxesIncome before income taxes264,124 275,951 645,401 491,010 
Provision for income taxesProvision for income taxes66,081 71,026 151,575 113,570 
Provision for income taxes
Provision for income taxes
Net income
Net income
Net incomeNet income$198,043 $204,925 $493,826 $377,440 
Net income per share:Net income per share: 
Net income per share:
Net income per share:
Basic
Basic
BasicBasic$2.50 $2.55 $6.22 $4.65 
DilutedDiluted$2.48 $2.53 $6.17 $4.60 
Diluted
Diluted
Weighted average shares outstanding:
Weighted average shares outstanding:
Weighted average shares outstanding:Weighted average shares outstanding:
BasicBasic79,285 80,271 79,368 81,145 
Basic
Basic
DilutedDiluted79,820 80,974 80,015 82,011 
Diluted
Diluted

See the accompanying notes to Condensed Consolidated Financial Statements.
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GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Comprehensive Income
(Unaudited; in thousands)
Three Months Ended
Three Months Ended
Three Months Ended
Three Months EndedSix Months Ended
June 30,June 30,
2023202220232022
Net incomeNet income$198,043 $204,925 $493,826 $377,440 
Net income
Net income
Other comprehensive income (loss), net of tax:
Other comprehensive income (loss), net of tax:
Other comprehensive income (loss), net of tax:Other comprehensive income (loss), net of tax: 
Foreign currency translation adjustmentsForeign currency translation adjustments6,932 (25,431)8,764 (32,229)
Foreign currency translation adjustments
Foreign currency translation adjustments
Interest rate swaps – net change in deferred gain or loss
Interest rate swaps – net change in deferred gain or loss
Interest rate swaps – net change in deferred gain or lossInterest rate swaps – net change in deferred gain or loss3,818 3,869 7,652 9,239 
Pension plans – net change in deferred actuarial lossPension plans – net change in deferred actuarial loss33 (143)67 (95)
Pension plans – net change in deferred actuarial loss
Pension plans – net change in deferred actuarial loss
Other comprehensive income (loss), net of tax
Other comprehensive income (loss), net of tax
Other comprehensive income (loss), net of taxOther comprehensive income (loss), net of tax10,783 (21,705)16,483 (23,085)
Comprehensive incomeComprehensive income$208,826 $183,220 $510,309 $354,355 
Comprehensive income
Comprehensive income

See the accompanying notes to Condensed Consolidated Financial Statements.
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GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Changes in Stockholders’ Equity (Deficit)
(Unaudited; in thousands)


Three and Six Months Ended June 30, 2023
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotal
Balance at December 31, 2022$82 $2,179,604 $(101,610)$3,856,826 $(5,707,104)$227,798 
Net income— — — 295,783 — 295,783 
Other comprehensive income— — 5,700 — — 5,700 
Issuances under stock plans— (2,141)— — 9,520 7,379 
Common share repurchases— — — — (108,850)(108,850)
Stock-based compensation expense— 45,048 — — — 45,048 
Balance at March 31, 2023$82 $2,222,511 $(95,910)$4,152,609 $(5,806,434)$472,858 
Three Months Ended March 31, 2024Three Months Ended March 31, 2024
Common StockCommon StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotal
Balance at December 31, 2023
Net incomeNet income— — — 198,043 — 198,043 
Other comprehensive incomeOther comprehensive income— — 10,783 — — 10,783 
Issuances under stock plansIssuances under stock plans— 4,313 — — 1,586 5,899 
Common share repurchases (including excise tax)Common share repurchases (including excise tax)— — — — (133,310)(133,310)
Stock-based compensation expenseStock-based compensation expense— 32,233 — — — 32,233 
Balance at June 30, 2023$82 $2,259,057 $(85,127)$4,350,652 $(5,938,158)$586,506 
Balance at March 31, 2024

Three and Six Months Ended June 30, 2022
Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotal
Balance at December 31, 2021$82 $2,074,896 $(81,431)$3,049,027 $(4,671,516)$371,058 
Three Months Ended March 31, 2023Three Months Ended March 31, 2023
Common StockCommon StockAdditional Paid-In CapitalAccumulated Other Comprehensive Loss, NetAccumulated EarningsTreasury StockTotal
Balance at December 31, 2022
Net incomeNet income— — — 172,515 — 172,515 
Other comprehensive lossOther comprehensive loss— — (1,380)— — (1,380)
Issuances under stock plansIssuances under stock plans— 579 — — 6,385 6,964 
Common share repurchasesCommon share repurchases— — — — (463,125)(463,125)
Stock-based compensation expenseStock-based compensation expense— 32,121 — — — 32,121 
Balance at March 31, 2022$82 $2,107,596 $(82,811)$3,221,542 $(5,128,256)$118,153 
Net income— — — 204,925 — 204,925 
Other comprehensive loss— — (21,705)— — (21,705)
Issuances under stock plans— 4,634 — — 427 5,061 
Common share repurchases— — — — (473,755)(473,755)
Stock-based compensation expense— 24,454 — — — 24,454 
Balance at June 30, 2022$82 $2,136,684 $(104,516)$3,426,467 $(5,601,584)$(142,867)
Balance at March 31, 2023

See the accompanying notes to Condensed Consolidated Financial Statements.
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GARTNER, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
(Unaudited; in thousands)
Six Months Ended
Three Months EndedThree Months Ended
June 30, March 31,
20232022 20242023
Operating activities:Operating activities:  Operating activities:  
Net incomeNet income$493,826 $377,440 
Adjustments to reconcile net income to cash provided by operating activities:Adjustments to reconcile net income to cash provided by operating activities:  Adjustments to reconcile net income to cash provided by operating activities:  
Depreciation and amortizationDepreciation and amortization93,244 96,013 
Stock-based compensation expenseStock-based compensation expense77,281 56,575 
Deferred taxesDeferred taxes(16,153)3,256 
Gain from sale of divested operationGain from sale of divested operation(135,410)— 
Loss on impairment of lease related assetsLoss on impairment of lease related assets18,727 35,501 
Reduction in the carrying amount of operating lease right-of-use assetsReduction in the carrying amount of operating lease right-of-use assets35,357 35,366 
Amortization and write-off of deferred financing feesAmortization and write-off of deferred financing fees2,330 2,273 
Gain on de-designated swaps(5,101)(40,547)
(Gain) loss on de-designated swaps
Changes in assets and liabilities, net of acquisitions and divestitures:Changes in assets and liabilities, net of acquisitions and divestitures:  Changes in assets and liabilities, net of acquisitions and divestitures:  
Fees receivable, netFees receivable, net294,569 159,098 
Deferred commissionsDeferred commissions54,053 60,156 
Prepaid expenses and other current assetsPrepaid expenses and other current assets(18,667)(20,248)
Other assetsOther assets(30,738)11,317 
Deferred revenuesDeferred revenues36,704 212,083 
Accounts payable and accrued and other liabilitiesAccounts payable and accrued and other liabilities(299,561)(404,891)
Cash provided by operating activitiesCash provided by operating activities600,461 583,392 
Investing activities:Investing activities:  Investing activities:  
Additions to property, equipment and leasehold improvementsAdditions to property, equipment and leasehold improvements(46,694)(38,385)
Acquisition of business
Proceeds from sale of divested operationProceeds from sale of divested operation156,057 — 
Cash provided by (used in) investing activities109,363 (38,385)
Cash (used in) provided by investing activities
Cash (used in) provided by investing activities
Cash (used in) provided by investing activities
Financing activities:Financing activities:  Financing activities:  
Proceeds from employee stock purchase planProceeds from employee stock purchase plan13,240 11,995 
Payments of deferred financing fees
Payments of deferred financing fees
Payments of deferred financing fees
Proceeds from revolving credit facility
Payments on borrowings(3,600)(2,663)
Payments on long-term debt
Payments on long-term debt
Payments on long-term debt
Purchases of treasury stockPurchases of treasury stock(238,372)(929,880)
Cash used in financing activitiesCash used in financing activities(228,732)(920,548)
Net increase (decrease) in cash and cash equivalents and restricted cash481,092 (375,541)
Net (decrease) increase in cash and cash equivalents and restricted cash
Effects of exchange rates on cash and cash equivalentsEffects of exchange rates on cash and cash equivalents(6,263)(20,479)
Cash and cash equivalents and restricted cash, beginning of periodCash and cash equivalents and restricted cash, beginning of period698,599 760,602 
Cash and cash equivalents and restricted cash, end of periodCash and cash equivalents and restricted cash, end of period$1,173,428 $364,582 

See the accompanying notes to Condensed Consolidated Financial Statements.
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GARTNER, INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
 
Note 1 — Business and Basis of Presentation

Business. Gartner, Inc. (NYSE: IT) delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities.

Segments. Gartner delivers its products and services globally through three business segments: Research, Conferences and Consulting. Revenues and other financial information for the Company’s segments are discussed in Note 7 — Segment Information.

Basis of presentation. The accompanying interim Condensed Consolidated Financial Statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“U.S. GAAP”), as defined in Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 270 for interim financial information and with the applicable instructions of U.S. Securities and Exchange Commission (“SEC”) Rule 10-01 of Regulation S-X on Form 10-Q, and should be read in conjunction with the consolidated financial statements and related notes of the Company in its Annual Report on Form 10-K for the year ended December 31, 2022.2023.

The fiscal year of Gartner is the twelve-month period from January 1 through December 31. In the opinion of management, all normal recurring accruals and adjustments considered necessary for a fair presentation of financial position, results of operations and cash flows at the dates and for the periods presented herein have been included. The results of operations for the three and six months ended June 30, 2023March 31, 2024 may not be indicative of the results of operations for the remainder of 20232024 or beyond. When used in these notes, the terms “Gartner,” the “Company,” “we,” “us,” or “our” refer to Gartner, Inc. and its consolidated subsidiaries.

Principles of consolidation. The accompanying interim Condensed Consolidated Financial Statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated.

Use of estimates. The preparation of the accompanying interim Condensed Consolidated Financial Statements requires management to make estimates and assumptions about future events. These estimates and the underlying assumptions affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities, and reported amounts of revenues and expenses. Such estimates include the valuation of fees receivable, goodwill, intangible assets and other long-lived assets, as well as tax accruals and other liabilities. In addition, estimates are used in revenue recognition, income tax expense or benefit, performance-based compensation charges, depreciation and amortization. Management believes its use of estimates in these interim Condensed Consolidated Financial Statements to be reasonable.

Management continually evaluates and revises its estimates using historical experience and other factors, including the general economic environment and actions it may take in the future. Management adjusts these estimates when facts and circumstances dictate. However, these estimates may involve significant uncertainties and judgments and cannot be determined with precision. In addition, these estimates are based on management’s best judgment at a point in time. As a result, differences between estimates and actual results could be material and would be reflected in the Company’s consolidated financial statements in future periods.

Cash and cash equivalents and restricted cash. Below is a table presenting the beginning-of-period and end-of-period cash amounts from the Company’s Condensed Consolidated Balance Sheets and the total cash amounts presented in the Condensed Consolidated Statements of Cash Flows (in thousands).
June 30,December 31,
20232022
March 31,March 31,December 31,
202420242023
Cash and cash equivalentsCash and cash equivalents$1,172,828 $697,999 
Restricted cash classified in (1):Restricted cash classified in (1):
Prepaid expenses and other current assetsPrepaid expenses and other current assets600 — 
Other assets— 600 
Prepaid expenses and other current assets
Prepaid expenses and other current assets
Cash and cash equivalents and restricted cash
Cash and cash equivalents and restricted cash
Cash and cash equivalents and restricted cashCash and cash equivalents and restricted cash$1,173,428 $698,599 
(1)Restricted cash consisted of an escrow account established in connection with one of the Company’s business acquisitions. Generally, such cash is restricted to use due to provisions contained in the underlying stock or asset purchaseacquisition agreement. The Company
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The Company will disburse the restricted cash to the sellers of the business upon satisfaction of any contingencies described in such agreements (e.g., potential indemnification claims, etc.).

Revenue recognition. Revenue is recognized in accordance with the requirements of FASB ASC Topic 606, Revenue from Contracts with Customers (“ASC Topic 606”). Revenue is only recognized when all of the required criteria for revenue recognition have been met. The accompanying Condensed Consolidated Statements of Operations present revenue net of any sales or value-added taxes that we collect from customers and remit to government authorities. ASC Topic 270 requires certain disclosures in interim financial statements around the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers. Note 4 — Revenue and Related Matters provides additional information regarding the Company’s revenues.

Gain on event cancellation insurance claims. In February 2023, the Company received $3.1 million of proceeds related to 2020 event cancellation insurance claims. The Company does not record any gain on insurance claims in excess of expenses incurred until the receipt of the insurance proceeds is deemed to be realizable.

Adoption of new accounting standard.Accounting standards issued but not yet adopted. The Company adopted theFASB has issued an accounting standard described below duringthat has not yet become effective as of March 31, 2024 and may impact the six months ended June 30, 2023.Company’s Consolidated Financial Statements or related disclosures in future periods. The standard and its potential impact are discussed below.

Reference Rate ReformIncome Taxes— In March 2020,December 2023, the FASB issued ASU No. 2020-04,2023-09, Reference Rate Reform—Facilitation of the Effects of Reference Rate Reform on Financial ReportingImprovements to Income Tax Disclosures (“ASU No. 2020-04”2023-09”). The amendments in this ASU are expected to enhance the transparency and decision usefulness of income tax disclosures. ASU 2023-09 requires entities to enhance income tax disclosures primarily related to the rate reconciliation and income taxes paid information. Companies will need to disaggregate the disclosure of income taxes paid (net of refunds received) by federal, state, and foreign taxes on an annual basis. Additionally, on an annual basis, companies would disclose income taxes paid disaggregated by individual jurisdiction using a quantitative threshold of 5% of total income taxes paid. Public business entities would also be required to provide, on an annual basis, rate reconciliation information by specific categories, including state and local income tax, the effect of cross-border tax laws, foreign tax effects, changes in prior year unrecognized tax benefits, and tax credits, among others. Additionally, some categories would then require disaggregation based on a quantitative threshold of 5%. The foreign tax effect category requires disaggregation by both jurisdiction and nature. The ASU also requires additional qualitative disclosures. All public entities will be required to report income tax information in accordance with the new guidance starting in annual periods beginning after December 15, 2024. The Company expects this ASU to only impact its disclosures with no impacts to the Company’s results of operations, cash flows, and financial condition.

Segment Reporting— In November 2023, the FASB issued ASU 2023-07, Segment Reporting: Improvements in Reportable Segment Disclosures (“ASU No. 2020-04 provides that an entity can elect not to apply certain required modification accounting in U.S. GAAP to contracts where all changes to the critical terms relate to reference rate reform (e.g., the expected discontinuance of LIBOR and the transition to an alternative reference interest rate, etc.2023-07”). In addition, the rule provides optional expedients and exceptions that enable entities to continue to apply hedge accounting for hedging relationships where one or more of the critical terms change due to reference rate reform. The rule became effective for all entities as of March 12, 2020 and, after the issuance of ASU 2022-06, will generally no longer be available to apply after December 31, 2024. During 2023, the Company adopted the practical expedient provided under ASU 2020-04 related to its debt and interest rate swap arrangements and as such, the amendments in the second quarterASU are expected to improve disclosures about a public entity’s reportable segments and addresses requests from investors and other allocators or capital for additional, more detailed information about a reportable segment’s expenses. ASU 2023-07 requires public companies to disclose, on an annual and interim basis, significant expenses that are regularly provided to the chief operating decision maker (CODM) and included within each reported measure of 2023 are treated assegment profit and loss. The amendments in the ASU require that a continuationpublic company provide all annual disclosures about a reportable segment’s profit or loss and assets currently required under ASC 280 in interim periods. The amendments in the ASU also require that a public entity disclose, on an annual and interim basis, an amount for other segment items by reportable segment and a description of its composition. The other segment items category is the difference between segment revenue less the significant expenses disclosed and each reported measure of segment profit or loss. The amendments in the ASU, among other items, also requires that a public company disclose the title and position of the existing agreementsCODM and no gainan explanation of how the CODM uses the reported measure(s) of segment profit or loss onin assessing segment performance and deciding how to allocate resources. The ASU applies to all public entities that are required to report segment information in accordance with Topic 280. All public entities will be required to report segment information in accordance with the modification was recorded.new guidance starting in annual periods beginning after December 15, 2023 and for interim periods within annual periods beginning after December 15, 2024. The Company expects this ASU to only impact its disclosures with no impacts to the Company’s results of operations, cash flows, and financial condition.

Note 2 — Acquisition and Divestiture

Acquisition

In October 2022,September 2023, the Company acquired 100% of a formerly independent sales agent of Gartner research products in the outstanding capital stock of UpCity, Inc. (“UpCity”), a privately-held company based in Chicago, Illinois,Czech Republic for an aggregate purchase price of $6.4 million. UpCity’s online marketplace helps small businesses by connecting them$7.9 million, including cash acquired and deferred consideration. During the
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three months ended March 31, 2024, the Company paid $2.0 million of deferred consideration. The allocation of the purchase price is preliminary with respect to ratings and reviews of more than 50,000 B2B service providers.certain tax matters.

Divestiture

In February 2023, the Company completed the sale of a non-core business, TalentNeuron, for approximately $161.1 million after considerationnet of post-close adjustments. $156.1 million cash was received from the sale during the six months ended June 30, 2023. The Company recorded a pre-tax gaingains of $139.3 million and $135.4 million on the sale of TalentNeuron, which is included in Gain from sale of divested operation in the Condensed Consolidated Statement of Operations for the six months ended June 30, 2023. Forduring the three months ended June 30,March 31, 2023 post-close adjustments were settled and resulted in a $3.9 million reduction to the gain.year ended December 31, 2023, respectively. TalentNeuron was included in the Company’s Research segment. The principal components of the assets divested included goodwill, intangible assets, net, property, equipment and leasehold improvements, net, and accounts receivable, with carrying amounts of $16.0 million, $9.5 million, $4.5 million and $11.8 million, respectively, while the liabilities transferred with the sale primarily consisted of deferred revenue with a carrying amount of $24.4 million. Such assets and liabilities were included in Assets held-for-sale and Liabilities held-for-sale, respectively, on the Condensed Consolidated Balance Sheet at December 31, 2022 at their respective carrying values at that date.

Note 3 — Goodwill and Intangible Assets

Goodwill

Goodwill represents the excess of the purchase price of acquired businesses over the estimated fair values of the tangible and identifiable intangible net assets acquired. Evaluations of the recoverability of goodwill are performed in accordance with
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FASB ASC Topic 350, which requires an annual assessment of potential goodwill impairment at the reporting unit level and whenever events or changes in circumstances indicate that the carrying value of goodwill may not be recoverable.

When performing the annual assessment of the recoverability of goodwill, the Company initially performs a qualitative analysis evaluating whether any events or circumstances occurred or exist that provide evidence that it is more likely than not that the fair value of any of the Company’s reporting units is less than the related carrying amount. If the Company does not believe that it is more likely than not that the fair value of any of the Company’s reporting units is less than the related carrying amount, then no quantitative impairment test is performed. However, if the results of the qualitative assessment indicate that it is more likely than not that the fair value of a reporting unit is less than its respective carrying amount, then a quantitative impairment test is performed. Evaluating the recoverability of goodwill requires judgments and assumptions regarding future trends and events. As a result, both the precision and reliability of the estimates are subject to uncertainty.

The Company’s most recent annual impairment test of goodwill was a qualitative analysis conducted during the quarter ended September 30, 20222023 that indicated no impairment. Subsequent to completing the 20222023 annual impairment test, there were no events or changes in circumstances noted that required an interim impairment test.

The table below presents changes to the carrying amount of goodwill by segment during the sixthree months ended June 30, 2023March 31, 2024 (in thousands).
 ResearchConferencesConsultingTotal
Balance at December 31, 2022 (1)$2,651,193 $183,951 $95,067 $2,930,211 
Foreign currency translation impact1,033 22 555 1,610 
Balance at June 30, 2023 (1)$2,652,226 $183,973 $95,622 $2,931,821 
 ResearchConferencesConsultingTotal
Balance at December 31, 2023 (1)$2,657,549 $183,997 $95,714 $2,937,260 
Foreign currency translation impact(2,634)(34)(194)(2,862)
Balance at March 31, 2024 (1)$2,654,915 $183,963 $95,520 $2,934,398 
(1)The Company does not have any accumulated goodwill impairment losses.

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Finite-Lived Intangible Assets

The tables below present reconciliations of the carrying amounts of the Company’s finite-lived intangible assets as of the dates indicated (in thousands).
June 30, 2023Customer
Relationships
Technology-relatedOtherTotal
Gross cost at December 31, 2022$1,060,541 $11,200 $10,436 $1,082,177 
Intangible assets fully amortized— (632)— (632)
Foreign currency translation impact16,292 38 — 16,330 
Gross cost1,076,833 10,606 10,436 1,097,875 
Accumulated amortization (1)(537,103)(6,873)(6,105)(550,081)
Balance at June 30, 2023$539,730 $3,733 $4,331 $547,794 
March 31, 2024Customer
Relationships
Technology-relatedOtherTotal
Gross cost at December 31, 2023$1,077,183 $11,200 $10,200 $1,098,583 
Foreign currency translation impact(2,699)— — (2,699)
Gross cost1,074,484 11,200 10,200 1,095,884 
Accumulated amortization (1)(601,317)(10,267)(6,599)(618,183)
Balance at March 31, 2024$473,167 $933 $3,601 $477,701 
December 31, 2022Customer
Relationships
Technology-relatedOtherTotal
December 31, 2023
December 31, 2023
December 31, 2023Customer
Relationships
Technology-relatedOtherTotal
Gross costGross cost$1,060,541 11,200 $10,436 $1,082,177 
Accumulated amortization (1)Accumulated amortization (1)(486,260)(5,600)(5,603)(497,463)
Balance at December 31, 2022$574,281 $5,600 $4,833 $584,714 
Balance at December 31, 2023
(1) Finite-lived intangible assets are amortized using the straight-line method over the following periods: Customer relationships—6 to 13 years; Technology-related—3 years; and Other—4 to 11 years.

Amortization expense related to finite-lived intangible assets was $22.9$23.0 million and $24.8$22.7 million during the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and $45.6 million and $49.9 million during the six months ended June 30, 2023 and 2022, respectively. The estimated future amortization expense by year for finite-lived intangible assets is presented in the table below (in thousands).

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2023 (remaining six months)$46,004 
202490,111 
2024 (remaining nine months)
2025202581,444 
2026202678,769 
2027202778,161 
2028
ThereafterThereafter173,305 
$547,794 
$

Note 4 — Revenue and Related Matters

Disaggregated Revenue — The Company’s disaggregated revenue by reportable segment is presented in the tables below for the periods indicated (in thousands).

By Primary Geographic Market (1)

Three Months Ended June 30, 2023
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$812,724 $123,243 $76,413 $1,012,380 
Europe, Middle East and Africa258,255 38,803 33,865 330,923 
Other International136,906 6,851 16,125 159,882 
Total revenues$1,207,885 $168,897 $126,403 $1,503,185 
Three Months Ended June 30, 2022
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$752,670 $87,267 $72,816 $912,753 
Europe, Middle East and Africa255,417 21,036 34,047 310,500 
Other International134,242 5,222 13,804 153,268 
Total revenues$1,142,329 $113,525 $120,667 $1,376,521 
Six Months Ended June 30, 2023
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$1,622,123 $172,018 $153,388 $1,947,529 
Europe, Middle East and Africa526,912 48,010 66,803 641,725 
Other International276,041 13,511 33,248 322,800 
Total revenues$2,425,076 $233,539 $253,439 $2,912,054 
Six Months Ended June 30, 2022
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$1,493,199 $94,919 $141,605 $1,729,723 
Europe, Middle East and Africa518,546 22,274 66,491 607,311 
Other International266,964 6,686 28,577 302,227 
Total revenues$2,278,709 $123,879 $236,673 $2,639,261 
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Three Months Ended March 31, 2024
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$835,221 $48,090 $78,539 $961,850 
Europe, Middle East and Africa287,543 10,328 36,602 334,473 
Other International145,408 11,651 19,544 176,603 
Total revenues$1,268,172 $70,069 $134,685 $1,472,926 
Three Months Ended March 31, 2023
Primary Geographic MarketResearchConferencesConsultingTotal
United States and Canada$809,399 $48,775 $76,975 $935,149 
Europe, Middle East and Africa268,657 9,207 32,938 310,802 
Other International139,135 6,660 17,123 162,918 
Total revenues$1,217,191 $64,642 $127,036 $1,408,869 
(1)Revenue is reported based on where the sale is fulfilled.

The Company’s revenue is generated primarily through direct sales to clients by domestic and international sales forces and a network of independent international sales agents. Most of the Company’s products and services are provided on an integrated worldwide basis and, because of this integrated delivery approach, it is not practical to precisely separate the Company’s
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revenue by geographic location. Accordingly, revenue information presented in the above tables is based on internal allocations, which involve certain management estimates and judgments.

By Timing of Revenue Recognition

Three Months Ended June 30, 2023
Timing of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)$1,113,328 $— $103,921 $1,217,249 
Transferred at a point in time (2)94,557 168,897 22,482 285,936 
Total revenues$1,207,885 $168,897 $126,403 $1,503,185 
Three Months Ended June 30, 2022
Timing of Revenue RecognitionResearchConferencesConsultingTotal
Transferred over time (1)$1,037,864 $— $95,201 $1,133,065 
Transferred at a point in time (2)104,465 113,525 25,466 243,456 
Total revenues$1,142,329 $113,525 $120,667 $1,376,521 
Six Months Ended June 30, 2023
Three Months Ended March 31, 2024
Timing of Revenue Recognition
Timing of Revenue Recognition
Timing of Revenue RecognitionTiming of Revenue RecognitionResearchConferencesConsultingTotalResearchConferencesConsultingTotal
Transferred over time (1)Transferred over time (1)$2,223,124 $— $200,928 $2,424,052 
Transferred at a point in time (2)Transferred at a point in time (2)201,952 233,539 52,511 488,002 
Total revenuesTotal revenues$2,425,076 $233,539 $253,439 $2,912,054 
Six Months Ended June 30, 2022
Three Months Ended March 31, 2023
Three Months Ended March 31, 2023
Three Months Ended March 31, 2023
Timing of Revenue Recognition
Timing of Revenue Recognition
Timing of Revenue RecognitionTiming of Revenue RecognitionResearchConferencesConsultingTotalResearchConferencesConsultingTotal
Transferred over time (1)Transferred over time (1)$2,063,674 $— $191,637 $2,255,311 
Transferred at a point in time (2)Transferred at a point in time (2)215,035 123,879 45,036 383,950 
Total revenuesTotal revenues$2,278,709 $123,879 $236,673 $2,639,261 
(1)Research revenues in this category are recognized in connection with performance obligations that are satisfied over time using a time-elapsed output method to measure progress. Consulting revenues in this category are recognized over time using labor hours as an input measurement basis.costs incurred to date relative to total estimated costs at completion.
(2)The revenues in this category are recognized in connection with performance obligations that are satisfied at the point in time that the contractual deliverables are provided to the customer.

Performance Obligations — For customer contracts that are greater than one year in duration, the aggregate amount of the transaction price allocated to performance obligations that were unsatisfied (or partially unsatisfied) as of June 30, 2023March 31, 2024 was approximately $5.2$5.6 billion. The Company expects to recognize $1.7$2.6 billion, $2.5$2.2 billion and $1.0$0.8 billion of this revenue (most of which pertains to Research) during the remainder of 2023,2024, the year ending December 31, 20242025 and thereafter, respectively. The Company applies a practical expedient that is permitted under ASC Topic 606 and, accordingly, it does not disclose such performance obligation information for customer contracts that have original durations of one year or less. The Company’s performance obligations for contracts meeting this ASC Topic 606 disclosure exclusion primarily include: (i) stand-ready services under Research subscription contracts; (ii) holding conferences and meetings where attendees and exhibitors can participate; and (iii) providing customized Consulting solutions for clients under fixed fee and time and materials engagements. The remaining duration of these performance obligations is generally less than one year, which aligns with the period that the parties have enforceable rights and obligations under the affected contracts.
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Customer Contract Assets and Liabilities — The timing of the recognition of revenue and the amount and timing of the Company’s billings and cash collections, including upfront customer payments, result in the recognition of both assets and
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liabilities on the Company’s Condensed Consolidated Balance Sheets. The table below provides information regarding certain of the Company’s balance sheet accounts that pertain to its contracts with customers (in thousands).

June 30,December 31,
20232022
March 31,March 31,December 31,
202420242023
Assets:Assets:
Fees receivable, gross (1)Fees receivable, gross (1)$1,279,792 $1,565,786 
Fees receivable, gross (1)
Fees receivable, gross (1)
Contract assets recorded in Prepaid expenses and other current assets (2)Contract assets recorded in Prepaid expenses and other current assets (2)$33,198 $21,183 
Contract liabilities:Contract liabilities:
Contract liabilities:
Contract liabilities:
Deferred revenues (current liability) (3)
Deferred revenues (current liability) (3)
Deferred revenues (current liability) (3)Deferred revenues (current liability) (3)$2,499,379 $2,443,762 
Non-current deferred revenues recorded in Other liabilities (3)Non-current deferred revenues recorded in Other liabilities (3)30,929 39,115 
Total contract liabilitiesTotal contract liabilities$2,530,308 $2,482,877 
(1)Fees receivable represent an unconditional right to payment from the Company’s customers and include both billed and unbilled amounts.
(2)Contract assets represent recognized revenue for which the Company does not have an unconditional right to payment as of the balance sheet date because the project may be subject to a progress billing milestone or some other billing restrictions.
(3)Deferred revenues represent amounts (i) for which the Company has received an upfront customer payment or (ii) that pertain to recognized fees receivable. Both situations occur before the completion of the Company’s performance obligation(s).

The Company recognized revenue of $1.2$1.0 billion and $1.0$0.9 billion during the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and $1.6 billion and $1.4 billion during the six months ended June 30, 2023 and 2022, respectively, that was attributable to deferred revenues that were recorded at the beginning of each such period. Those amounts primarily consisted of Research revenues that were recognized ratably as control of the goods or services passed to the customer during the reporting periods. During each of the three and six months ended June 30,March 31, 2024 and 2023, and 2022, the Company did not record any material impairments related to its contract assets.

Note 5 — Computation of Earnings Per Share

Basic earnings per share (“EPS”) is computed by dividing net income by the weighted average number of shares of Common Stock outstanding during the period. Diluted EPS reflects the potential dilution of securities that could share in earnings. Potential shares of common stock are excluded from the computation of diluted earnings per share when their effect would be anti-dilutive.

The table below sets forth the calculation of basic and diluted income per share for the periods indicated (in thousands, except per share data).
Three Months Ended
Three Months Ended
Three Months Ended
Three Months EndedSix Months Ended
June 30,June 30,
2023202220232022
Numerator:Numerator:    
Numerator:
Numerator:
Net income used for calculating basic and diluted income per share
Net income used for calculating basic and diluted income per share
Net income used for calculating basic and diluted income per shareNet income used for calculating basic and diluted income per share$198,043 $204,925 $493,826 $377,440 
Denominator:Denominator:    
Denominator:
Denominator:
Weighted average common shares used in the calculation of basic income per share
Weighted average common shares used in the calculation of basic income per share
Weighted average common shares used in the calculation of basic income per shareWeighted average common shares used in the calculation of basic income per share79,285 80,271 79,36881,145
Dilutive effect of outstanding awards associated with stock-based compensation plans (1)Dilutive effect of outstanding awards associated with stock-based compensation plans (1)535 703 647866
Dilutive effect of outstanding awards associated with stock-based compensation plans (1)
Dilutive effect of outstanding awards associated with stock-based compensation plans (1)
Shares used in the calculation of diluted income per share
Shares used in the calculation of diluted income per share
Shares used in the calculation of diluted income per shareShares used in the calculation of diluted income per share79,820 80,974 80,01582,011
Basic income per shareBasic income per share$2.50 $2.55 $6.22 $4.65 
Basic income per share
Basic income per share
Diluted income per shareDiluted income per share$2.48 $2.53 $6.17 $4.60 
Diluted income per share
Diluted income per share
(1)Certain outstanding awards associated with stock-based compensation plans were not included in the computation of diluted income per share because the effect would have been anti-dilutive. These anti-dilutive outstanding awards associated with stock-based compensation plans totaled approximately $0.2 million and $0.4 million for the three months
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associated with stock-based compensation plans was de minimis for the three months ended June 30, 2023March 31, 2024 and 2022, respectively, and $0.2 million and $0.3approximately 0.3 million for the sixthree months ended June 30, 2023 and 2022, respectively.March 31, 2023.

Note 6 — Stock-Based Compensation

The Company grants stock-based compensation awards as an incentive for employees and directors to contribute to the Company’s long-term success. The Company currently awards stock-settled stock appreciation rights, service-based and performance-based restricted stock units, and common stock equivalents. As of June 30, 2023,March 31, 2024, the Company had 5.95.6 million shares of its common stock, par value $0.0005 per share, (the “Common Stock”) available for stock-based compensation awards under the Gartner, Inc. Long-Term Incentive Plan as amended and restated in June 2023 (the “Plan”).

The tables below summarize the Company’s stock-based compensation expense by award type and expense category line item during the periods indicated (in millions).
Three Months Ended
Three Months Ended
Three Months Ended
Three Months EndedSix Months Ended
June 30,June 30,
Award typeAward type2023202220232022
Award type
Award type
Stock appreciation rights
Stock appreciation rights
Stock appreciation rightsStock appreciation rights$3.1 $2.5 $5.6 $4.4 
Restricted stock unitsRestricted stock units28.9 21.8 71.1 51.8 
Restricted stock units
Restricted stock units
Common stock equivalents
Common stock equivalents
Common stock equivalentsCommon stock equivalents0.3 0.2 0.6 0.4 
Total (1)Total (1)$32.3 $24.5 $77.3 $56.6 
Total (1)
Total (1)

Three Months Ended
Three Months Ended
Three Months Ended
Three Months EndedSix Months Ended
June 30,June 30,
Expense category line itemExpense category line item2023202220232022
Expense category line item
Expense category line item
Cost of services and product development
Cost of services and product development
Cost of services and product developmentCost of services and product development$12.7 $7.9 $31.0 $19.4 
Selling, general and administrativeSelling, general and administrative19.6 16.6 46.3 37.2 
Selling, general and administrative
Selling, general and administrative
Total (1)Total (1)$32.3 $24.5 $77.3 $56.6 
Total (1)
Total (1)

(1)Includes costs of $13.1$30.6 million and $8.1$26.8 million during the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and $39.9 million and $27.3 million during the six months ended June 30, 2023 and 2022, respectively, for awards to retirement-eligible employees. Those awards vest on an accelerated basis.

Note 7 — Segment Information

The Company’s products and services are delivered through three segments – Research, Conferences and Consulting, as described below.

Research equips executives and their teams from every function and across all industries with actionable, objective insight, guidance and tools. Our experienced experts deliver all this value informed by an unmatched combination of practitioner-sourced and data-driven research to help our clients address their mission critical priorities.

Conferences provides executives and teams across an organization the opportunity to learn, share and network. From our Gartner Symposium/Xpo series, to industry-leading conferences focused on specific business roles and topics, to peer-driven sessions, our offerings enable attendees to experience the best of Gartner insight and guidance.

Consulting serves senior executives leading technology-driven strategic initiatives leveraging the power of Gartner’s actionable, objective insight. Through custom analysis and on-the-ground support we enable optimized technology investments and stronger performance on our clients’ mission critical priorities.

The Company evaluates segment performance and allocates resources based on gross contribution margin. Gross contribution, as presented in the tables below, is defined as operating income or loss excluding certain Cost of services and product development expenses, Selling, general and administrative expenses, Depreciation, Amortization of intangibles, Acquisition and integration charges and Gain from sale of divested operation. Certain bonus and fringe benefit costs included in consolidated Cost of services and product development are not allocated to segment expense. The accounting policies used by
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the reportable segments are the same as those used by the Company. There are no intersegment revenues. The Company does
14


not identify or allocate assets, including capital expenditures, by reportable segment. Accordingly, assets are not reported by segment because the information is not available by segment and is not reviewed in the evaluation of segment performance or in making decisions regarding the allocation of resources.

The tables below present information about the Company’s reportable segments for the periods indicated (in thousands).

Three Months Ended June 30, 2023ResearchConferencesConsultingConsolidated
Three Months Ended March 31, 2024Three Months Ended March 31, 2024ResearchConferencesConsultingConsolidated
RevenuesRevenues$1,207,885 $168,897 $126,403 $1,503,185 
Gross contributionGross contribution885,282 98,450 47,321 1,031,053 
Corporate and other expensesCorporate and other expenses   (747,946)
Operating incomeOperating income   $283,107 
Three Months Ended June 30, 2022ResearchConferencesConsultingConsolidated
Three Months Ended March 31, 2023
Three Months Ended March 31, 2023
Three Months Ended March 31, 2023ResearchConferencesConsultingConsolidated
RevenuesRevenues$1,142,329 $113,525 $120,667 $1,376,521 
Gross contributionGross contribution843,965 73,526 50,223 967,714 
Corporate and other expensesCorporate and other expenses(670,592)
Operating incomeOperating income$297,122 

Six Months Ended June 30, 2023ResearchConferencesConsultingConsolidated
Revenues$2,425,076 $233,539 $253,439 $2,912,054 
Gross contribution1,784,796 125,238 98,129 2,008,163 
Corporate and other expenses(1,317,099)
Operating income$691,064 
Six Months Ended June 30, 2022ResearchConferencesConsultingConsolidated
Revenues$2,278,709 $123,879 $236,673 $2,639,261 
Gross contribution1,693,344 70,650 101,235 1,865,229 
Corporate and other expenses(1,350,860)
Operating income$514,369 

The table below provides a reconciliation of total segment gross contribution to net income for the periods indicated (in thousands).
Three Months EndedSix Months Ended
June 30,June 30,
2023202220232022
Three Months Ended
Three Months Ended
Three Months Ended
March 31,
March 31,
March 31,
2024
2024
2024
Total segment gross contribution
Total segment gross contribution
Total segment gross contributionTotal segment gross contribution$1,031,053 $967,714 $2,008,163 $1,865,229 
Costs and expenses:Costs and expenses:
Costs and expenses:
Costs and expenses:
Cost of services and product development - unallocated (1)
Cost of services and product development - unallocated (1)
Cost of services and product development - unallocated (1)Cost of services and product development - unallocated (1)15,286 15,728 18,666 27,536 
Selling, general and administrativeSelling, general and administrative680,168 604,911 1,337,258 1,222,815 
Selling, general and administrative
Selling, general and administrative
Depreciation and amortization
Depreciation and amortization
Depreciation and amortizationDepreciation and amortization46,613 47,664 93,244 96,013 
Acquisition and integration chargesAcquisition and integration charges1,973 2,289 3,341 4,496 
Acquisition and integration charges
Acquisition and integration charges
Gain from sale of divested operation
Gain from sale of divested operation
Gain from sale of divested operation Gain from sale of divested operation3,906 — (135,410)— 
Operating incomeOperating income283,107 297,122 691,064 514,369 
Operating income
Operating income
Interest expense and other, netInterest expense and other, net(18,983)(21,171)(48,740)(23,359)
Interest expense and other, net
Interest expense and other, net
Gain on event cancellation insurance claims
Gain on event cancellation insurance claims
Gain on event cancellation insurance claimsGain on event cancellation insurance claims— — 3,077 — 
Less: Provision for income taxesLess: Provision for income taxes66,081 71,026 151,575 113,570 
Less: Provision for income taxes
Less: Provision for income taxes
Net incomeNet income$198,043 $204,925 $493,826 $377,440 
Net income
Net income
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(1)The unallocated amounts consist of certain bonus and fringe costs recorded in consolidated Cost of services and product development that are not allocated to segment expense. The Company’s policy is to allocate bonuses to segments at 100% of a segment employee’s target bonus. Amounts above or below 100% are absorbed by corporate.

Note 8 — Debt

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The Company’s total outstanding borrowings are summarized in the table below (in thousands).
June 30,December 31,
March 31,March 31,December 31,
DescriptionDescription20232022Description20242023
2024 Credit Agreement - Revolving facility (1), (2)
2020 Credit Agreement - Term loan facility (1)2020 Credit Agreement - Term loan facility (1)$278,600 $282,200 
2020 Credit Agreement - Revolving credit facility (1), (2)— — 
Senior Notes due 2028 (“2028 Notes”) (3)800,000 800,000 
Senior Notes due 2029 (“2029 Notes”) (4)600,000 600,000 
Senior Notes due 2030 (“2030 Notes”) (5)800,000 800,000 
2020 Credit Agreement - Revolving credit facility
4.50% Senior Notes due 2028 (“2028 Notes”)
3.625% Senior Notes due 2029 (“2029 Notes”)
3.75% Senior Notes due 2030 (“2030 Notes”)
Other (6)(3)Other (6)(3)5,000 5,000 
Principal amount outstanding (7)(4)Principal amount outstanding (7)(4)2,483,600 2,487,200 
Less: deferred financing fees (8)(5)Less: deferred financing fees (8)(5)(23,463)(25,793)
Net balance sheet carrying amountNet balance sheet carrying amount$2,460,137 $2,461,407 
(1)The contractual annualized interest rate as of June 30, 2023March 31, 2024 on the amended 20202024 Credit Agreement Term loan facility and the Revolving credit facility was 6.475%6.725%, which consisted of Term Secured Overnight Financing Rate ("SOFR"(“SOFR”) of 5.125%5.375% plus a margin of 1.350%. However, the Company has an interest rate swap contract that effectively convertconverts the floating SOFR on outstanding amounts to a fixed base rate.
(2)The Company had approximately $1.0$0.7 billion of available borrowing capacity on the 20202024 Credit Agreement revolver (not including the expansion feature) as of June 30, 2023.March 31, 2024.
(3)Consists of $800.0 million principal amount of 2028 Notes outstanding. The 2028 Notes bear interest at a fixed rate of 4.50% and mature on July 1, 2028.
(4)Consists of $600.0 million principal amount of 2029 Notes outstanding. The 2029 Notes bear interest at a fixed rate of 3.625% and mature on June 15, 2029.
(5)Consists of $800.0 million principal amount of 2030 Notes outstanding. The 2030 Notes bear interest at a fixed rate of 3.75% and mature on October 1, 2030.
(6)Consists of a State of Connecticut economic development loan originated in 2019 with a 10-year maturity and bears interest at a fixed rate of 1.75%. This loan may be repaid at any time by the Company without penalty.
(7)(4)The weighted average annual effective rate on the Company’s outstanding debt for the three and six months ended June 30, 2023,March 31, 2024, including the effects of its interest rate swaps discussed below, was 5.02%5.01%.
(8)(5)Deferred financing fees are being amortized to Interest expense, net over the term of the related debt obligation.

2024 Credit Agreement

On March 26, 2024, the Company entered into a Credit Agreement (the “2024 Credit Agreement”) among the Company, as borrower, the lenders party thereto and JPMorgan Chase Bank, N.A., as administrative agent (the “Administrative Agent”).

The 2024 Credit Agreement provides for a $1.0 billion senior unsecured five-year revolving facility. The facility may be increased, at the Company’s option and under certain conditions, by up to an additional $750 million in the aggregate. The facility may be used for revolving loans, and up to $75.0 million may be used for letters of credit. The revolving loans may be borrowed, repaid and re-borrowed until March 26, 2029, at which time all amounts borrowed must be repaid, subject to customary extension mechanics.

On March 26, 2024, the Company borrowed $274.4 million under the 2024 Credit Agreement. The initial borrowing was used to repay the outstanding amounts under the 2020 Credit Agreement. Additional amounts borrowed under the 2024 Credit Agreement will be used for working capital needs and general corporate purposes of the Company and its subsidiaries, including the funding of acquisitions and investments, payment of capital expenditures and the repurchase of shares.

Interest under the revolving facility accrues, at a variable rate, based on, at our option, (i) the Secured Overnight Funding Rate (“SOFR”) plus a credit spread adjustment of 0.10% or (ii) an alternate base rate (“Base Rate”) plus, in each case, an applicable margin, and is payable monthly. The applicable margin ranges between 1.125% and 1.75%, depending on the lower rate determined by either the Company’s leverage ratio or the credit rating of the Company’s senior unsecured debt. At March 31, 2024, the applicable all-in margin on the revolving facility was 1.35% (including the credit spread adjustment). The commitment fee payable on the unused portion of the facility is equal to between 0.125% and 0.25% based on utilization of the facility. The Company has also agreed to pay customary letter of credit fees.

The 2024 Credit Agreement contains certain customary restrictive loan covenants, including, among others, a financial covenant requiring a maximum leverage ratio and covenants limiting the Company’s ability to grant liens, make acquisitions, be acquired and the ability of the Company’s subsidiaries to incur indebtedness. Subsidiaries of the Company are not required to guarantee obligations under the facility, unless such subsidiaries guarantee indebtedness in excess of a threshold set out in the 2024 Credit Agreement, subject to certain limitations and exceptions.
16



The 2024 Credit Agreement contains customary events of default that include, among others, non-payment of principal, interest or fees, material inaccuracy of representations and warranties, violation of covenants, cross defaults to certain other indebtedness, bankruptcy and insolvency events, ERISA defaults, material judgments, and events constituting a change of control. The occurrence of an event of default allows the lenders to terminate their obligations to lend under the 2024 Credit Agreement and could result in the acceleration of the Company’s obligations under the facility.

2029 Notes

On June 18, 2021, the Company issued $600.0 million aggregate principal amount of 3.625% Senior Notes due 2029. The 2029 Notes were issued pursuant to an indenture, dated as of June 18, 2021 (the “2029 Note Indenture”), among the Company, the guarantors party thereto and U.S. Bank National Association, as trustee.

The 2029 Notes were issued at an issue price of 100.0% and bear interest at a rate of 3.625% per annum. Interest on the 2029 Notes is payable on June 15 and December 15 of each year, beginning on December 15, 2021. The 2029 Notes will mature on June 15, 2029.

The Company may redeem some or all of the 2029 Notes at any time on or after June 15, 2024 for cash at the redemption prices set forth in the 2029 Notes Indenture, plus accrued and unpaid interest to, but excluding, the redemption date. Prior to June 15, 2024, the Company may redeem up to 40% of the aggregate principal amount of the 2029 Notes in connection with certain equity offerings, or some or all of the 2029 Notes with a “make-whole” premium, in each case subject to the terms set forth in the 2029 Note Indenture.

On March 26, 2024, in connection with the closing of the Credit Agreement and as a result of the termination of the 2020 Credit Agreement, the Company’s subsidiaries that guaranteed the Company’s 2029 Notes were released from their guarantee obligations with respect to the Notes, in accordance with the terms of the indenture pursuant to which the 2029 Notes was issued.

2030 Notes

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On September 28, 2020, the Company issued $800.0 million aggregate principal amount of 3.75% Senior Notes due 2030. The 2030 Notes were issued pursuant to an indenture, dated as of September 28, 2020 (the “2030 Note Indenture”), among the Company, the guarantors party thereto and U.S. Bank National Association, as trustee.

The 2030 Notes were issued at an issue price of 100.0% and bear interest at a rate of 3.75% per annum. Interest on the 2030 Notes is payable on April 1 and October 1 of each year, beginning on April 1, 2021. The 2030 Notes will mature on October 1, 2030.

The Company may redeem some or all of the 2030 Notes at any time on or after October 1, 2025 for cash at the redemption prices set forth in the 2030 Note Indenture, plus accrued and unpaid interest to, but excluding, the redemption date. Prior to October 1, 2025, the Company may redeem up to 40% of the aggregate principal amount of the 2030 Notes in connection with certain equity offerings, or some or all of the 2030 Notes with a “make-whole” premium, in each case subject to the terms set forth in the 2030 Note Indenture.

On March 26, 2024, in connection with the closing of the Credit Agreement and as a result of the termination of the 2020 Credit Agreement, the Company’s subsidiaries that guaranteed the Company’s 2030 Notes were released from their guarantee obligations with respect to the Notes, in accordance with the terms of the indenture pursuant to which the 2030 Notes was issued.

2028 Notes

On June 22, 2020, the Company issued $800.0 million aggregate principal amount of 4.50% Senior Notes due 2028. The 2028 Notes were issued pursuant to an indenture, dated as of June 22, 2020 (the “2028 Note Indenture”), among the Company, the guarantors party thereto and U.S. Bank National Association, as trustee.

The 2028 Notes were issued at an issue price of 100.0% and bear interest at a rate of 4.50% per annum. Interest on the 2028 Notes is payable on January 1 and July 1 of each year, beginning on January 1, 2021. The 2028 Notes will mature on July 1, 2028.
17



The Company may redeem some or all of the 2028 Notes at any time on or after July 1, 2023 for cash at the redemption prices set forth in the 2028 Note Indenture, plus accrued and unpaid interest to, but excluding, the redemption date. Prior to July 1, 2023, the Company may redeem up to 40% of the aggregate principal amount of the 2028 Notes in connection with certain equity offerings, or some or all of the 2028 Notes with a “make-whole” premium, in each case subject to the terms set forth in the 2028 Note Indenture.

On March 26, 2024, in connection with the closing of the Credit Agreement and as a result of the termination of the 2020 Credit Agreement, the Company’s subsidiaries that guaranteed the Company’s 2028 Notes were released from their guarantee obligations with respect to the Notes, in accordance with the terms of the indenture pursuant to which the 2028 Notes was issued.

2020 Credit Agreement

ThePrior to entering into the 2024 Credit Agreement, the Company hashad a credit facility that currently providesprovided for a $400.0 million Term loan facility and a $1.0 billion Revolving credit facility (the “2020 Credit Agreement”). The 2020 Credit Agreement containscontained certain customary restrictive loan covenants, including, among others, financial covenants that applyapplied a maximum consolidated leverage ratio and a minimum consolidated interest expense coverage ratio. The Company was in complianceOn March 26, 2024, concurrently with all financial covenants as of June 30, 2023.

The Term loan is being repaid in consecutive quarterly installments that commenced on December 31, 2020, plus a final payment to be made on September 28, 2025. The Revolving credit facility may be borrowed, repaid and re-borrowed through September 28, 2025, at which all then-outstanding amounts must be repaid.

In May 2023,the Company’s entry into the 2024 Credit Agreement, the Company entered into an amendment ofterminated the 2020 Credit Agreement that replaced the interest rate benchmark from LIBOR to Secured Overnight Financing Rate (“SOFR”). After the amendment, interest is accrued on outstanding balances under the credit facility and payable monthly at a rate of the one month Term SOFR plus 10 basis points and the applicable margin. Prior to the amendment, interest was accrued at a rate of the one month LIBOR plus the applicable margin.repaid all amounts outstanding.

Interest Rate SwapsSwap

As of June 30, 2023,March 31, 2024, the Company had one fixed-for-floating interest rate swap contract with a notional value of $350.0 million that matures in September 2025. In May 2023, in conjunction with the amendment of the 2020 credit agreement, the Company entered into an amendment of its interest rate swap contract. Under the amended agreement,contract, the Company pays a base fixed rate of 2.98% and in return receives a floating Term SOFR base rate on 30-day notional borrowings. Prior to the amendment, the Company paid a base fixed rate of 3.04% and in return received a floating Eurodollar base rate on 30-day notional borrowings.

Effective June 30, 2020, the Company de-designated all of its interest rate swaps and discontinued hedge accounting. Accordingly, subsequent changes to the fair value of the interest rate swapsswap are recorded in Other income (expense), net. The amounts previously recorded in Accumulated other comprehensive loss are amortized into Interest expense, net over the terms of the hedged forecasted interest payments. As of June 30, 2023, $42.1March 31, 2024, $27.5 million is remaining in Accumulated other comprehensive loss, net. See Note 11 — Derivatives and Hedging for the amounts remaining in Accumulated other comprehensive loss, net of
17


tax effect, at June 30, 2023March 31, 2024 and December 31, 2022.2023. See Note 12 — Fair Value Disclosures for a discussion of the fair values of Company’s interest rate swaps.

Note 9 — Equity

Share Repurchase Authorization

In 2015, the Company’s Board of Directors (the “Board”) authorized a share repurchase program to repurchase up to $1.2 billion of the Company’s common stock. The Board authorized incremental share repurchases of up to an aggregate additional $1.6 billion, $1.0 billion and $0.4$3.5 billion of the Company’s common stock during 2021, 2022, and February 2023, respectively.2023. As of June 30, 2023, $827.9March 31, 2024, $831.3 million remained available under the share repurchase program. The Company may repurchase its common stock from time-to-time in amounts, at prices and in the manner that the Company deems appropriate, subject to the availability of stock, prevailing market conditions, the trading price of the stock, the Company’s financial performance and other conditions. Repurchases may be made through open market purchases (which may include repurchase plans designed to comply with Rule 10b5-1 of the Securities Exchange Act of 1934, as amended), accelerated share repurchases, private transactions or other transactions and will be funded by cash on hand and borrowings. Repurchases may also be made from time-to-time in connection with the settlement of the Company’s stock-based compensation awards.

The Company’s share repurchase activity is presented in the table below for the periods indicated.
Three Months Ended
Three Months Ended
Three Months Ended
Three Months EndedSix Months Ended
June 30,June 30,
2023202220232022
Number of shares repurchased (1)Number of shares repurchased (1)423,833 1,781,137 751,513 3,408,846 
Number of shares repurchased (1)
Number of shares repurchased (1)
Cash paid for repurchased shares (in thousands) (2)Cash paid for repurchased shares (in thousands) (2)$131,522 $478,810 $238,372 $929,880 
Cash paid for repurchased shares (in thousands) (2)
Cash paid for repurchased shares (in thousands) (2)
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(1)The average purchase price for repurchased shares was $312.95$459.69 and $265.98$332.18 for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and $321.34 and $274.84 for the six months ended June 30, 2023 and 2022, respectively. The repurchased shares during the three and six months ended June 30,March 31, 2024 and 2023 and 2022 included purchases for both open market purchases and stock-based compensation award settlements.
(2)The cash paid for repurchased shares during the six months ended June 30, 2023 excluded $3.1 million of open market purchases with trade dates in June 2023 that settled in July 2023 and $0.7 million of excise tax accrued. The cash paid for repurchased shares during the six months ended June 30, 2022 excluded $7.0 million of open market purchases with trade dates in June 2022 that settled in July 2022. The cash paid for repurchased shares during the three months ended June 30,March 31, 2023 includedexcluded $2.0 million of open market purchases with trade dates in March 2023 that settled in April 2023, and excluded $3.1 million of open market purchases with trade dates in June 2023 that settled in July 2023. The cash paid for repurchased shares during the three months ended June 30, 2022 included $12.1 million of open market purchases with trade dates in March 2022 that settled in April 2022, and excluded $7.0 million of open market purchases with trade dates in June 2022 that settled in July 2022.

Accumulated Other Comprehensive Loss, net (“AOCL”)

The tables below provide information about the changes in AOCL by component and the related amounts reclassified out of AOCL to income during the periods indicated (net of tax, in thousands) (1).

18


Three Months Ended June 30, 2023March 31, 2024
Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – March 31, 2023$(35,414)$(4,213)$(56,283)$(95,910)
Balance – December 31, 2023
Other comprehensive income (loss) activity during the period:Other comprehensive income (loss) activity during the period:  Other comprehensive income (loss) activity during the period:  
Change in AOCL before reclassifications to income Change in AOCL before reclassifications to income— — 6,932 6,932 
Reclassifications from AOCL to income (2), (3) Reclassifications from AOCL to income (2), (3)3,818 33 — 3,851 
Other comprehensive income (loss), netOther comprehensive income (loss), net3,818 33 6,932 10,783 
Balance – June 30, 2023$(31,596)$(4,180)$(49,351)$(85,127)
Balance – March 31, 2024

Three Months Ended June 30, 2022March 31, 2023
Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – March 31, 2022$(50,953)$(6,624)$(25,234)$(82,811)
Balance – December 31, 2022
Other comprehensive income (loss) activity during the period:Other comprehensive income (loss) activity during the period:
Change in AOCL before reclassifications to income
Change in AOCL before reclassifications to income
Change in AOCL before reclassifications to income Change in AOCL before reclassifications to income— (189)(25,431)(25,620)
Reclassifications from AOCL to income (2), (3) Reclassifications from AOCL to income (2), (3)3,869 46 — 3,915 
Other comprehensive income (loss), netOther comprehensive income (loss), net3,869 (143)(25,431)(21,705)
Balance – June 30, 2022$(47,084)$(6,767)$(50,665)$(104,516)
Balance – March 31, 2023

Six Months Ended June 30, 2023
Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – December 31, 2022$(39,248)$(4,247)$(58,115)$(101,610)
Other comprehensive income (loss) activity during the period:
  Change in AOCL before reclassifications to income— — 8,764 8,764 
  Reclassifications from AOCL to income (2), (3)7,652 67 — 7,719 
Other comprehensive income (loss), net7,652 67 8,764 16,483 
Balance – June 30, 2023$(31,596)$(4,180)$(49,351)$(85,127)
Six Months Ended June 30, 2022
Interest Rate
Swaps
Defined
Benefit
Pension Plans
Foreign
Currency
Translation
Adjustments
Total
Balance – December 31, 2021$(56,323)$(6,672)$(18,436)$(81,431)
Other comprehensive income (loss) activity during the period:
  Change in AOCL before reclassifications to income— (189)(32,229)(32,418)
  Reclassifications from AOCL to income (2), (3)9,239 94 — 9,333 
Other comprehensive income (loss), net9,239 (95)(32,229)(23,085)
Balance – June 30, 2022$(47,084)$(6,767)$(50,665)$(104,516)
(1)Amounts in parentheses represent debits (deferred losses).
19


(2)$5.1 million of the reclassifications related to interest rate swaps (cash flow hedges) were recorded in Interest expense, net, for both the three months ended June 30, 2023 and 2022, respectively. $10.24.8 million and $12.3$5.1 million of the reclassifications related to interest rate swaps (cash flow hedges) were recorded in Interest expense, net, for the sixthree months ended June 30,March 31, 2024 and 2023, and 2022, respectivelyrespectively. See Note 8 — Debt and Note 11 — Derivatives and Hedging for information regarding the cash flow hedges.
(3)The reclassifications related to defined benefit pension plans were recorded in Other income (expense), net.

The estimated net amount of the existing losses on the Company’s interest rate swaps that are reported in Accumulated other comprehensive loss, net at June 30, 2023March 31, 2024 that is expected to be reclassified into earnings within the next 12 months is $19.5$18.7 million.

Note 10 — Income Taxes

The provision for income taxes was $66.1$49.0 million and $71.0$85.5 million for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively. The effective income tax rate was 25.0%18.9% and 25.7%22.4% for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively. The decrease in the effective income tax rate was primarily due to higher tax benefits from stock-based compensation in the three months ended June 30, 2023 as compared to the same period in 2022.

The provision for income taxes was $151.6 million and $113.6 million for the six months ended June 30, 2023 and 2022, respectively. The effective income tax rate was 23.5% and 23.1% for the six months ended June 30, 2023 and 2022, respectively. The increasehigher in the prior year to date effective income tax rate in 2023 was primarily due to the impact of the sale of the TalentNeuron business.

19


The Company had gross unrecognized tax benefits of $145.2$152.4 million on June 30, 2023March 31, 2024 and $137.2$148.4 million on December 31, 2022.2023. It is reasonably possible that gross unrecognized tax benefits will decrease by approximately $12.4$6.0 million within the next twelve months due to the anticipated closure of audits and the expiration of certain statutes of limitation.

In January 2024, the Company completed an intercompany transfer of certain intellectual property. The tax impact of the transfer did not have a significant impact on our effective tax rate. Prior to the sale, the Company had a $103.1 million deferred tax asset for tax basis in the related IP and a full valuation allowance due to no expected local tax benefit of the asset. As a result of the IP transfer, the deferred tax asset and related valuation allowance were written off with no impact to tax expense. The Company’s intellectual property footprint continues to evolve and may result in tax rate volatility in the future.

The Organization for Economic Co-operation and Development (“the OECD”) has issued various tax proposals including a two-pillar approach to global taxation (BEPS 2.0/ Pillar Two), focusing on global profit allocation and a 15% global corporate minimum tax rate. Several countries in which Gartner does business have proposed or enacted new laws to align with OECD Pillar Two proposals. The minimum tax is treated as a current cost beginning in 2024 and does not have a significant impact on the Company's effective tax rate for the current period. Significant details around the provisions are still uncertain as the OECD and participating countries continue to work on defining the underlying rules and administrative procedures. The Company will continue to monitor and reflect the impact of such legislative changes in future financial statements as appropriate.

Note 11 — Derivatives and Hedging

The Company enters into a limited number of derivative contracts to mitigate the cash flow risk associated with changes in interest rates on variable-rate debt and changes in foreign exchange rates on forecasted foreign currency transactions. The Company accounts for its outstanding derivative contracts in accordance with FASB ASC Topic 815, which requires all derivatives, including derivatives designated as accounting hedges, to be recorded on the balance sheet at fair value. The tables below provide information regarding the Company’s outstanding derivative contracts as of the dates indicated (in thousands, except for number of contracts).

June 30, 2023
March 31, 2024
Derivative Contract TypeDerivative Contract TypeNumber of
Contracts
Notional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Interest rate swaps (1)$350,000 $4,475 Other assets$(31,596)
7,848 Other current assets
Derivative Contract Type
Derivative Contract TypeNumber of
Contracts
Notional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Interest rate swap (1)
7,060
Foreign currency forwards (2)
Foreign currency forwards (2)
Foreign currency forwards (2)Foreign currency forwards (2)27 231,303 (262)Accrued liabilities— 
TotalTotal28 $581,303 $12,061  $(31,596)

December 31, 2022
December 31, 2023
Derivative Contract TypeDerivative Contract TypeNumber of ContractsNotional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Interest rate swaps (1)$350,000 $3,952 Other assets$(39,248)
6,346 Other current assets
Derivative Contract Type
Derivative Contract TypeNumber of ContractsNotional
Amounts
Fair Value
Asset
(Liability), Net (3)
Balance
Sheet
Line Item
Unrealized
Loss Recorded
in AOCL, net of tax
Interest rate swap (1)
5,962
Foreign currency forwards (2)
Foreign currency forwards (2)
Foreign currency forwards (2)Foreign currency forwards (2)138 687,763 625 Other current assets— 
TotalTotal139 $1,037,763 $10,923  $(39,248)
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(1)Effective June 30, 2020, the Company de-designated all of its interest rate swaps and discontinued hedge accounting. Accordingly, subsequent changes to fair value of the interest rate swapsswap are recorded in Other income (expense), net. The amounts previously recorded in Accumulated other comprehensive loss are amortized into Interest expense, net over the terms of the hedged forecasted interest payments. See Note 8 — Debt for additional information regarding the Company’s interest rate swap contracts.contract.
(2)The Company has foreign exchange transaction risk because it typically enters into transactions in the normal course of business that are denominated in foreign currencies that differ from the local functional currency. The Company enters into short-term foreign currency forward exchange contracts to mitigate the cash flow risk associated with changes in foreign currency rates on forecasted foreign currency transactions. These contracts are accounted for at fair value with realized and
20


unrealized gains and losses recognized in Other income (expense), net because the Company does not designate these contracts as hedges for accounting purposes. All of the outstanding foreign currency forward exchange contracts at June 30, 2023March 31, 2024 matured before July 31, 2023.April 30, 2024.
(3)See Note 12 — Fair Value Disclosures for the determination of the fair values of these instruments.

At June 30, 2023,March 31, 2024, all of the Company’s derivative counterparties were investment grade financial institutions. The Company did not have any collateral arrangements with its derivative counterparties and none of the derivative contracts contained credit-risk related contingent features. The table below provides information regarding amounts recognized in the accompanying Condensed Consolidated Statements of Operations for derivative contracts for the periods indicated (in thousands).

Three Months Ended
Three Months Ended
Three Months Ended
Three Months EndedSix Months Ended
June 30,June 30,
Amount recorded in:Amount recorded in:2023202220232022
Amount recorded in:
Amount recorded in:
Interest expense, net (1)
Interest expense, net (1)
Interest expense, net (1)Interest expense, net (1)$5,094 $5,164 $10,211 $12,330 
Other (income) expense, net (2)Other (income) expense, net (2)(7,704)8,149 (5,800)(18,751)
Other (income) expense, net (2)
Other (income) expense, net (2)
Total (income) expense, netTotal (income) expense, net$(2,610)$13,313 $4,411 $(6,421)
Total (income) expense, net
Total (income) expense, net
(1)Consists of interest expense from interest rate swap contracts.
(2)Consists of net realized and unrealized gains and losses on foreign currency forward contracts and gains and losses on de-designated interest rate swaps.

Note 12 — Fair Value Disclosures
 
The Company’s financial instruments include cash equivalents, fees receivable from customers, accounts payable and accrued liabilities, all of which are normally short-term in nature. The Company believes that the carrying amounts of these financial instruments reasonably approximate their fair values due to their short-term nature. The Company’s financial instruments also include its outstanding variable-rate borrowings under the 20202024 Credit Agreement. The Company believes that the carrying amounts of its variable-rate borrowings reasonably approximate their fair values because the rates of interest on those borrowings reflect current market rates of interest for similar instruments with comparable maturities.

The Company enters into a limited number of derivatives transactions but does not enter into repurchase agreements, securities lending transactions or master netting arrangements. Receivables or payables that result from derivatives transactions are recorded gross in the Company’s Condensed Consolidated Balance Sheets.

FASB ASC Topic 820 provides a framework for the measurement of fair value and a valuation hierarchy based on the transparency of inputs used in the valuation of assets and liabilities. Classification within the valuation hierarchy is based on the lowest level of input that is significant to the resulting fair value measurement. The valuation hierarchy contains three levels. Level 1 measurements consist of quoted prices in active markets for identical assets or liabilities. Level 2 measurements include significant other observable inputs such as quoted prices for similar assets or liabilities in active markets; identical assets or liabilities in inactive markets; observable inputs such as interest rates and yield curves; and other market-corroborated inputs. Level 3 measurements include significant unobservable inputs such as internally-created valuation models. Generally, the Company does not utilize Level 3 valuation inputs to remeasure any of its assets or liabilities. However, Level 3 inputs may be used by the Company when certain long-lived assets, including identifiable intangible assets, goodwill, and right-of-use assets are measured at fair value on a nonrecurring basis when there are indicators of impairment. Additionally, Level 3 inputs may be used by the Company in its required annual impairment review of goodwill. Information regarding the periodic assessment of the Company’s goodwill is included in Note 3 — Goodwill and Intangible Assets. The Company does not typically transfer assets or liabilities between different levels of the valuation hierarchy.

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The table below presents the fair values of certain financial assets and liabilities that are measured at fair value on a recurring basis in the Company's financial statements (in thousands).
DescriptionJune 30,
2023
December 31,
2022
Assets:  
Values based on Level 1 inputs:
Deferred compensation plan assets (1)$14,387 $6,065 
Total Level 1 inputs14,387 6,065 
Values based on Level 2 inputs:
Deferred compensation plan assets (1)94,943 84,318 
Foreign currency forward contracts (2)112 3,236 
Interest rate swap contract (3)12,323 10,298 
Total Level 2 inputs107,378 97,852 
Total Assets$121,765 $103,917 
Liabilities:  
Values based on Level 2 inputs:
Deferred compensation plan liabilities (1)$114,911 $96,641 
Foreign currency forward contracts (2)374 2,611 
Total Level 2 inputs115,285 99,252 
Total Liabilities$115,285 $99,252 
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DescriptionMarch 31,
2024
December 31,
2023
Assets:  
Values based on Level 1 inputs:
Deferred compensation plan assets (1)$20,421 $10,290 
Total Level 1 inputs20,421 10,290 
Values based on Level 2 inputs:
Deferred compensation plan assets (1)112,690 104,555 
Foreign currency forward contracts (2)82 1,646 
Interest rate swap contract (3)9,434 7,059 
Total Level 2 inputs122,206 113,260 
Total Assets$142,627 $123,550 
Liabilities:  
Values based on Level 2 inputs:
Deferred compensation plan liabilities (1)$136,246 $121,708 
Foreign currency forward contracts (2)262 1,466 
Total Level 2 inputs136,508 123,174 
Total Liabilities$136,508 $123,174 
(1)The Company has a deferred compensation plan for the benefit of certain highly compensated officers, managers and other key employees. The assets consist of investments in money market funds, mutual funds and company-owned life insurance contracts, which are valued based on Level 1 or Level 2 inputs. The related deferred compensation plan liabilities are recorded at fair value, or the estimated amount needed to settle the liability, which the Company considers to be a Level 2 input.
(2)The Company enters into foreign currency forward exchange contracts to hedge the effects of adverse fluctuations in foreign currency exchange rates (see Note 11 — Derivatives and Hedging). Valuation of these contracts is based on observable foreign currency exchange rates in active markets, which the Company considers to be a Level 2 input.
(3)The Company has an interest rate swap contract that hedges the risk of variability from interest payments on its borrowings (see Note 8 — Debt). The fair value of the interest rate swap is based on mark-to-market valuations prepared by a third-party broker. This valuation areis based on observable interest rates from recently executed market transactions and other observable market data, which the Company considers to be Level 2 inputs. The Company independently corroborates the reasonableness of the valuations prepared by the third-party broker by using an electronic quotation service.

The table below presents the carrying amounts (net of deferred financing costs) and fair values of financial instruments that are not recorded at fair value in the Company’s Condensed Consolidated Balance Sheets (in thousands). The estimated fair value of the financial instruments was derived from quoted market prices provided by an independent dealer, which the Company considers to be a Level 2 input.
Carrying AmountFair Value
June 30,December 31,June 30,December 31,
Carrying AmountCarrying AmountFair Value
March 31,March 31,December 31,March 31,December 31,
DescriptionDescription2023202220232022Description2024202320242023
2028 Notes2028 Notes$793,504 $792,934 $749,000 $740,864 
2029 Notes2029 Notes594,368 593,951 530,544 523,842 
2030 Notes2030 Notes792,752 792,324 698,392 688,856 
TotalTotal$2,180,624 $2,179,209 $1,977,936 $1,953,562 

Assets and liabilities measured at fair value on a non-recurring basis

The Company’s certain long-lived assets, including identifiable intangible assets, goodwill, right-of-use assets and other long-lived assets, are measured at fair value on a nonrecurring basis when there are indicators of impairment. During the three and six months ended June 30, 2023,March 31, 2024, the Company recorded impairment charges of $10.0$0.4 million and $18.7 million, respectively,
22


on right-of-use assets and $0.1 million on other long-lived assets primarily related to certain office leases that the Company determined will no longer be used. The impairments were derived by comparing the fair value of the impacted assets to the carrying value of those assets as
22


of the impairment measurement date, as required under ASC Topic 360 using Level 3 inputs. See Note 14 — Leases for additional discussion related to these impairment charges.

Note 13 — Contingencies

Legal Matters. The Company is involved in legal proceedings and litigation arising in the ordinary course of business. A provision is recorded for pending litigation in the Company’s consolidated financial statements when it is determined that an unfavorable outcome is probable and the amount of the loss can be reasonably estimated. The Company believes that the potential liability, if any, in excess of amounts already accrued from all proceedings, claims and litigation will not have a material effect on its financial position, cash flows or results of operations when resolved in a future period.

Indemnifications. The Company has various agreements that may obligate it to indemnify the other party with respect to certain matters. Generally, these indemnification clauses are included in contracts arising in the normal course of business under which the Company customarily agrees to hold the other party harmless against losses arising from a breach of representations related to matters such as title to assets sold and licensed or certain intellectual property rights. It is not possible to predict the maximum potential amount of future payments under these indemnification agreements due to the conditional nature of the Company’s obligations and the unique facts of each particular agreement. Historically, payments made by the Company under these agreements have not been material. As of June 30, 2023,March 31, 2024, the Company did not have any material payment obligations under any such indemnification agreements.

Note 14 — Leases

The Company’s leasing activities are primarily for facilities under cancelable and non-cancelable lease agreements expiring during 20232024 and through 2038. These facilities support our executive and administrative activities, sales, systems support, operations, and other functions. The Company also has leases for office equipment and other assets, which are not significant. Certain of these lease agreements include (i) renewal options to extend the lease term for up to ten years and/or (ii) options to terminate the agreement within one year. Additionally, certain of the Company’s lease agreements provide standard recurring escalations of lease payments for, among other things, increases in a lessor’s maintenance costs and taxes. Under some lease agreements, the Company may be entitled to allowances, free rent, lessor-financed tenant improvements and other incentives. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants.

The Company subleases certain office space that it does not intend to occupy. Such sublease arrangements expire during 20232024 and through 2032 and primarily relate to facilities in Arlington, Virginia. Certain of the Company’s sublease agreements: (i) include renewal and termination options; (ii) provide for customary escalations of lease payments in the normal course of business; and (iii) grant the subtenant certain allowances, free rent, Gartner-financed tenant improvements and other incentives.

All of the Company’s leasing and subleasing activity is recognized in Selling, general and administrative expense in the accompanying Condensed Consolidated Statements of Operations. The table below presents the Company’s net lease cost and certain other information related to the Company’s leasing activities as of and for the periods indicated (dollars in thousands).

Three Months EndedSix Months Ended
June 30,June 30,
Three Months Ended
Three Months Ended
Three Months Ended
March 31,
March 31,
March 31,
Description:
Description:
Description:Description:2023202220232022
Operating lease cost (1)Operating lease cost (1)$28,567 $29,532 $57,366 $59,896 
Operating lease cost (1)
Operating lease cost (1)
Lease cost (2)
Lease cost (2)
Lease cost (2)Lease cost (2)5,560 2,783 10,280 7,051 
Sublease incomeSublease income(13,284)(11,812)(25,925)(22,737)
Sublease income
Sublease income
Total lease cost, net (3) (4)
Total lease cost, net (3) (4)
Total lease cost, net (3) (4)Total lease cost, net (3) (4)$20,843 $20,503 $41,721 $44,210 
Cash paid for amounts included in the measurement of operating lease liabilitiesCash paid for amounts included in the measurement of operating lease liabilities$35,194 $34,042 $70,142 $68,859 
Cash paid for amounts included in the measurement of operating lease liabilities
Cash paid for amounts included in the measurement of operating lease liabilities
Cash receipts from sublease arrangementsCash receipts from sublease arrangements$12,779 $11,466 $25,218 $22,630 
Cash receipts from sublease arrangements
Cash receipts from sublease arrangements
Right-of-use assets obtained in exchange for new operating lease liabilities
Right-of-use assets obtained in exchange for new operating lease liabilities
Right-of-use assets obtained in exchange for new operating lease liabilitiesRight-of-use assets obtained in exchange for new operating lease liabilities$6,344 $4,752 $7,991 $11,682 
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(1)Included in operating lease cost was $10.8$9.2 million and $10.4$10.6 million for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and $21.4 million and $20.9 million for the six months ended June 30, 2023 and 2022, respectively, for costs related to subleasing activities.
(2)These amounts are primarily variable lease and nonlease costs that are not fixed at the lease commencement date or are dependent on something other than an index or a rate.
23


(3)The Company did not capitalize any operating lease costs during any of the periods presented.
(4)Amount excludes impairment charges on lease related assets, as discussed below.

The table below indicates where the discounted operating lease payments from the above table are classified in the accompanying Condensed Consolidated Balance Sheets (in thousands).

June 30,December 31,
March 31,March 31,December 31,
Description:Description:20232022Description:20242023
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities$105,026 $99,717 
Operating lease liabilitiesOperating lease liabilities555,085 597,267 
Total operating lease liabilities included in the Condensed Consolidated Balance SheetsTotal operating lease liabilities included in the Condensed Consolidated Balance Sheets$660,111 $696,984 

As a result and in consideration of the changing nature of the Company’s use of office space, the Company continues to evaluate its existing real estate lease portfolio. In connection with this evaluation, the Company reviewed certain of its right-of-use assets and related other long-lived assets for impairment under ASC 360. As a result of the evaluation, the Company recognized impairment losses during the three months ended June 30,March 31, 2024 and 2023 and 2022 of $10.0$0.5 million and $11.6$8.7 million, respectively, and $18.7 million and $35.5 million for the six months ended June 30, 2023 and 2022, respectively, which are included as a component of Selling, general and administrative expenses in the accompanying Condensed Consolidated Statements of Operations. The impairment losses recorded include $7.1$0.4 million and $7.6$6.3 million related to right-of-use assets and $2.9$0.1 million and $4.0$2.4 million related to other long-lived assets, primarily leasehold improvements, for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively. The impairment losses recorded include $13.4 million and $25.3 million related to right-of-use assets and $5.3 million and $10.2 million related to other long-lived assets, primarily leasehold improvements, for the six months ended June 30, 2023 and 2022, respectively.

The fair values for the asset groups relating to the impaired long-lived assets were estimated primarily using discounted cash flow models (income approach) with Level 3 inputs. The significant assumptions used in estimating fair values include the expected downtime prior to the commencement of future subleases, projected sublease income over the remaining lease periods and discount rates that reflect the level of risk associated with receiving future cash flows.
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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The purpose of this Management’s Discussion and Analysis (“MD&A”) is to facilitate an understanding of significant factors influencing the quarterly operating results, financial condition and cash flows of Gartner, Inc. Additionally, the MD&A conveys our expectations of the potential impact of known trends, events or uncertainties that may impact future results. You should read this discussion in conjunction with our Condensed Consolidated Financial Statements and related notes included in this Quarterly Report on Form 10-Q and our Annual Report on Form 10-K for the year ended December 31, 20222023 (the “2022“2023 Form 10-K”). Historical results and percentage relationships are not necessarily indicative of operating results for future periods. References to “Gartner,” the “Company,” “we,” “our” and “us” in this MD&A are to Gartner, Inc. and its consolidated subsidiaries.

FORWARD-LOOKING STATEMENTS

In addition to historical information, this Quarterly Report on Form 10-Q contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements are any statements other than statements of historical fact, including statements regarding our expectations, beliefs, hopes, intentions, projections or strategies regarding the future. In some cases, forward-looking statements can be identified by the use of words such as “may,” “will,” “expect,” “should,” “could,” “believe,” “plan,” “anticipate,” “estimate,” “predict,” “potential,” “continue” or other words of similar meaning.

We operate in a very competitive and rapidly changing environment that involves numerous known and unknown risks and uncertainties, some of which are beyond our control. Although we believe that the expectations reflected in any of our forward-looking statements are reasonable, actual results could differ materially from those projected or assumed in any of our forward-looking statements. Our future quarterly and annual revenues, operating income, results of operations and cash flows, as well as any forward-looking statement, are subject to change and to inherent risks and uncertainties, such as those disclosed or incorporated by reference in our filings with the Securities and Exchange Commission. Important factors that could cause our actual results, performance and achievements, or industry results to differ materially from estimates or projections contained in our forward-looking statements include, among others, the following: the impact of general economic conditions, including inflation (and related monetary policy by governments in response to inflation), recession, and national elections in a number of large countries on economic activity and our operations; changes in macroeconomic and market conditions and market volatility, including interest rates and the effect on the credit markets and access to capital; the impact of global economic and geopolitical conditions, including inflation, recession and the COVID-19 pandemic; our ability to carry out our strategic initiatives and manage associated costs; our ability to recover potential claims under our event cancellation insurance; the timing of conferences and meetings, in particular our Gartner Symposium/Xpo series that normally occurs during the fourth quarter; our ability to achieve and effectively manage growth, including our ability to integrate our acquisitions and consummate and integrate future acquisitions; our ability to pay our debt obligations; our ability to maintain and expand our products and services; our ability to expand or retain our customer base; our ability to grow or sustain revenue from individual customers; our ability to attract and retain a professional staff of research analysts and consultants as well as experienced sales personnel upon whom we are dependent, especially in light of increasing labor competition; our ability to achieve continued customer renewals and achieve new contract value, backlog and deferred revenue growth in light of competitive pressures; our ability to successfully compete with existing competitors and potential new competitors; our ability to enforce and protect our intellectual property rights; our ability to keep pace with technological developments in artificial intelligence; additional risks associated with international operations, including foreign currency fluctuations; the impact on our business resulting from changes in internationalglobal geopolitical conditions, including those resulting from the conflict in the Middle East, the war in Ukraine and current and future sanctions imposed by governments or other authorities; the impact of restructuring and other charges on our businesses and operations; cybersecurity incidents; risks associated with the creditworthiness, budget cuts, and shutdown of governments and agencies; our ability to meet ESG commitments; the impact of changes in tax policy(including the Inflation Reduction Act of 2022) (including global minimum tax legislation) and heightened scrutiny from various taxing authorities globally; changes to laws and regulations; and other risks and uncertainties. The potential fluctuations in our operating income could cause period-to-period comparisons of operating results not to be meaningful and could provide an unreliable indication of future operating resultsresults. A description of the risk factors associated with our business is included under “Risk Factors” in Item 1A. of the 20222023 Form 10-K, which is incorporated herein by reference.

Forward-looking statements are subject to risks, estimates and uncertainties that could cause actual results to differ materially from those discussed in, or implied by, the forward-looking statements. Factors that might cause such a difference include, but are not limited to, those listed above or described under “Risk Factors” in Item 1A of the 20222023 Form 10-K. Readers should not place undue reliance on these forward-looking statements, which reflect management’s opinion only as of the date on which they were made. Forward-looking statements in this Quarterly Report on Form 10-Q speak only as of the date hereof, and forward-looking statements in documents attached that are incorporated by reference speak only as of the date of those documents. Except as required by law, we disclaim any obligation to review or update these forward-looking statements to reflect events or circumstances as they occur.

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BUSINESS OVERVIEW

Gartner, Inc. (NYSE: IT) delivers actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities.

We deliver our products and services globally through three business segments – Research, Conferences and Consulting, as described below.

Research equips executives and their teams from every function and across all industries with actionable, objective insight, guidance and tools. Our experienced experts deliver all this value informed by an unmatched combination of practitioner-sourced and data-driven research to help our clients address their mission critical priorities.

Conferences provides executives and teams across an organization the opportunity to learn, share and network. From our Gartner Symposium/Xpo series, to industry-leading conferences focused on specific business roles and topics, to peer-driven sessions, our offerings enable attendees to experience the best of Gartner insight and guidance.

Consulting serves senior executives leading technology-driven strategic initiatives leveraging the power of Gartner’s actionable, objective insight. Through custom analysis and on-the-ground support we enable optimized technology investments and stronger performance on our clients’ mission critical priorities.

As of June 30, 2023March 31, 2024 we had approximately 20,10420,290 employees globally, an increase of 11.7%2.3% from June 30, 2022.March 31, 2023.

Recent Events

Inflation rates, particularly in North America and Europe, have increased significantly in the past two years. Inflation has not had a material effect on our business operations, financial performance and results of operations, other than its impact on the general economy. However, if our costs, in particular personnel-related costs, were to become subject to significant inflationary pressures, we may not be able to fully offset such higher costs through price increases in future periods. Our inability or failure to realize these offsets could adversely affect our business operations, financial performance and results of operations.Event

On August 16, 2022,March 26, 2024, we entered into a Credit Agreement (the “2024 Credit Agreement”) among us, as borrower, the Inflation Reduction Act of 2022 was enacted into law in the United States. The statute includes a 15% corporate alternative minimum tax on U.S. corporations with adjusted financial statement income in excess of $1.0 billion which is effective for taxable years beginning after December 31, 2022. The statute also includes a 1% excise tax on publicly traded U.S. corporations for the value of any of its stock that is repurchased by the corporation, excluding certain excepted repurchases. We do not expect it will have a material impact on our future U.S. tax expense, cash taxeslenders party thereto and effective tax rate. We also do not expect it to have a material impact on the amount of potential future share repurchases.JPMorgan Chase Bank, N.A., as administrative agent (the “Administrative Agent”).

In February 2023, we completedThe 2024 Credit Agreement provides for a $1.0 billion senior unsecured five-year revolving facility.The facility may be increased, at the sale of a non-core business, TalentNeuron, for approximately $161.1Company’s option and under certain conditions, by up to an additional $750 million after considerations of post-close adjustments. TalentNeuron was included in the Company’s Research segment. $156.1aggregate. The facility may be used for revolving loans, and up to $75.0 million cash was received from the sale during the six months ended June 30, 2023. We recognized a pre-tax gainmay be used for letters of $135.4 million on the sale of TalentNeuron,credit. The revolving loans may be borrowed, repaid and re-borrowed until March 26, 2029, at which is included in Gain from sale of divested operation in the Condensed Consolidated Statement of Operations for the six months ended June 30, 2023. For the three months ended June 30, 2023, post-close adjustments were settled and resulted in a $3.9 million reductiontime all amounts borrowed must be repaid, subject to the gain.customary extension mechanics.

In May 2023, we entered into an amendment ofOn March 26, 2024, the Company borrowed $274.4 million under the 2024 Credit Agreement.The initial borrowing was used to repay the outstanding amounts under the 2020 Credit Agreement that replaced the interest rate benchmark from LIBOR to Term Secured Overnight Financing Rate (“SOFR”). After the amendment, interest is accrued on outstanding balancesAgreement. Additional amounts borrowed under the credit facility2024 Credit Agreement will be used for working capital needs and payable monthly at a rategeneral corporate purposes of the one month Term SOFR plus 10 basis pointsCompany and its subsidiaries, including the funding of acquisitions and investments, payment of capital expenditures and the applicable margin. Prior to the amendment, interest was accrued at a raterepurchase of the one month LIBOR plus the applicable margin.shares.

Additionally,For additional information, see Note 8 — Debt in May 2023, in conjunction with the amendment of the 2020 credit agreement, we entered into an amendment of our interest rate swap contract. Under the amended agreement, we pay a base fixed rate of 2.98% and in return receive a floating Term SOFR base rate on 30-day notional borrowings. PriorNotes to the amendment, we paid a base fixed rate of 3.04% and in return received a floating Eurodollar base rate on 30-day notional borrowings.Condensed Consolidated Financial Statements.


BUSINESS MEASUREMENTS

We believe that the following business measurements are important performance indicators for our business segments:

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BUSINESS SEGMENTBUSINESS MEASUREMENT
Research
Contract value represents the dollar value attributable to all of our subscription-related contracts. It is calculated as the annualized value of all contracts in effect at a specific point in time, without regard to the duration of the contract. Contract value primarily includes Research deliverables for which revenue is recognized on a ratable basis, as well as other deliverables (primarily Conferences tickets) for which revenue is recognized when the deliverable is utilized. Comparing contract value year-over-year not only measures the short-term growth of our business, but also signals the long-term health of our Research subscription business since it measures revenue that is highly likely to recur over a multi-year period. Our contract value consists of Global Technology Sales contract value, which includes sales to users and providers of technology, and Global Business Sales contract value, which includes sales to all other functional leaders.
Client retention rate represents a measure of client satisfaction and renewed business relationships at a specific point in time. Client retention is calculated on a percentage basis by dividing our current clients, who were also clients a year ago, by all clients from a year ago. Client retention is calculated at an enterprise level, which represents a single company or customer.
Wallet retention rate represents a measure of the amount of contract value we have retained with clients over a twelve-month period. Wallet retention is calculated on a percentage basis by dividing the contract value of our current clients, who were also clients a year ago, by the contract value from a year ago, excluding the impact of foreign currency exchange. When wallet retention exceeds client retention, it is an indication of retention of higher-spending clients, or increased spending by retained clients, or both. Wallet retention is calculated at an enterprise level, which represents a single company or customer.
Conferences
Number of destination conferences represents the total number of hosted virtual or in-person conferences completed during the period. Single day, local meetings are excluded.
Number of destination conferences attendees represents the total number of people who attend virtual or in-person conferences. Single day, local meetings are excluded.
Consulting
Consulting backlog represents future revenue to be derived from in-process consulting and benchmark analytics engagements.
Utilization rate represents a measure of productivity of our consultants. Utilization rates are calculated for billable headcount on a percentage basis by dividing total hours billed by total hours available to bill.

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EXECUTIVE SUMMARY OF OPERATIONS AND FINANCIAL POSITION

The fundamentals of our strategy include a focus on creating actionable insightsinsight for executives and their teams, delivering innovative and highly differentiated product offerings, building a strong sales capability, providing world class client service with a focus on client engagement and retention, and continuously improving our operational effectiveness.

We had total revenues of $1.5 billion during the secondfirst quarter of 2023,2024, an increase of 9%5% compared to the secondfirst quarter of 2022.2023. During the secondfirst quarter of 2023,2024, revenues for Research increased by 6%4%, Conferences revenue increased by 49%8%, and Consulting revenues increased by 5%6%, compared to the secondfirst quarter of 2022.2023. For a more complete discussion of our results by segment, see Segment Results below.

For the secondfirst quarter of 20232024 and 2022,2023, we had net income of $198.0$210.5 million and $204.9$295.8 million, respectively, and diluted income per share of $2.48$2.67 and $2.53,$3.68, respectively. Cash provided by operating activities was $600.5$188.8 million and $583.4$164.7 million during the sixthree months ended June 30,March 31, 2024 and 2023, and 2022, respectively. As of June 30, 2023,March 31, 2024, we had $1.2 billion of cash and cash equivalents and approximately $1.0$0.7 billion of available borrowing capacity on our revolving credit facility. For a more complete discussion of our cash flows and financial position, see the Liquidity and Capital Resources section below.

CRITICAL ACCOUNTING POLICIES AND ESTIMATES

For information regarding our critical accounting policies and estimates, please refer to Part II, Item 7, “Critical Accounting Policies and Estimates” contained in our Annual Report on Form 10-K for the fiscal year ended December 31, 2022.2023. There have been no material changes to the critical accounting policies previously disclosed in that report.

RECENTLY ISSUED ACCOUNTING STANDARDS

The FASB has issued accounting standards that have not yet become effective and that may impact the Company’s consolidated financial statements or its disclosures in future periods. Note 1 — Business and Basis of Presentation in the Notes to Condensed Consolidated Financial Statements provides information regarding those accounting standards.


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RESULTS OF OPERATIONS
Consolidated Results
In addition to GAAP results, we provide foreign currency neutral dollar amounts and percentages for our revenues, certain expenses, contract values and other metrics. These foreign currency neutral dollar amounts and percentages eliminate the effects of exchange rate fluctuations and thus provide a more accurate and meaningful trend in the underlying business performance being measured. We calculate foreign currency neutral dollar amounts by converting the underlying amounts in local currency for different periods into U.S. dollars by applying the same foreign exchange rates to all periods presented.
The table below presents an analysis of selected line items and period-over-period changes in our interim Condensed Consolidated Statements of Operations for the periods indicated (in thousands).
Three Months Ended June 30, 2023Three Months Ended June 30, 2022 Increase (Decrease)Increase
(Decrease)
%
Three Months Ended March 31, 2024Three Months Ended March 31, 2024Three Months Ended March 31, 2023 Increase (Decrease)Increase
(Decrease)
%
Total revenuesTotal revenues$1,503,185 $1,376,521 $126,664 %Total revenues$1,472,926 $$1,408,869 $$64,057 %
Costs and expenses:Costs and expenses:    Costs and expenses:  
Cost of services and product developmentCost of services and product development487,418 424,535 62,883 15 
Selling, general and administrativeSelling, general and administrative680,168 604,911 75,257 12 
DepreciationDepreciation23,712 22,910 802 
Amortization of intangiblesAmortization of intangibles22,901 24,754 (1,853)(7)
Acquisition and integration chargesAcquisition and integration charges1,973 2,289 (316)(14)
Gain from sale of divested operation Gain from sale of divested operation3,906 — 3,906 nm Gain from sale of divested operation— (139,316)(139,316)139,316 139,316 nmnm
Operating incomeOperating income283,107 297,122 (14,015)(5)
Interest expense, netInterest expense, net(24,558)(29,719)(5,161)(17)
Gain on event cancellation insurance claimsGain on event cancellation insurance claims— 3,077 (3,077)nm
Other income, net5,575 8,548 (2,973)(35)
Other income (expense), net
Other income (expense), net
Other income (expense), net4,891 (2,366)7,257 nm
Less: Provision for income taxesLess: Provision for income taxes66,081 71,026 (4,945)(7)
Net incomeNet income$198,043 $204,925 $(6,882)(3)%Net income$210,545 $$295,783 $$(85,238)(29)(29)%
nm = not meaningful.
nm = not meaningful.    
Six Months Ended June 30, 2023Six Months Ended June 30, 2022Increase (Decrease)Increase
(Decrease)
%
Total revenues$2,912,054 $2,639,261 $272,793 10 %
Costs and expenses:    
Cost of services and product development922,557 801,568 120,989 15 
Selling, general and administrative1,337,258 1,222,815 114,443 
Depreciation47,608 46,111 1,497 
Amortization of intangibles45,636 49,902 (4,266)(9)
Acquisition and integration charges3,341 4,496 (1,155)(26)
    Gain from sale of divested operation(135,410)— (135,410)nm
Operating income691,064 514,369 176,695 34 
Interest expense, net(51,949)(61,113)(9,164)(15)
Gain on event cancellation insurance claims3,077 — 3,077 nm
Other income, net3,209 37,754 (34,545)(92)
Less: Provision for income taxes151,575 113,570 38,005 33
Net income$493,826 $377,440 $116,386 31 %
nm = not meaningful.
Total revenues for the three months ended June 30, 2023March 31, 2024 were $1.5 billion, an increase of $126.7$64.1 million, or 9%5% compared to the same period in 20222023 on both a reported basis and 10% excluding the foreign currency impact. Total revenues for the six months
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ended June 30, 2023 were $2.9 billion, an increase of $272.8 million, or 10% compared to the same period in 2022 on a reported basis and 12% excluding the foreign currency impact. Refer to the section of this MD&A below entitled “Segment Results” for a discussion of revenues and results by segment.

Cost of services and product development was $487.4$459.4 million during the three months ended June 30, 2023,March 31, 2024, an increase of $62.9$24.3 million compared to the same period in 2022,2023, or 15% both6% on a reported basis and 5% excluding the foreign currency impact. The increase in Cost of services and product development was primarily due to increased compensation costs as a result of higher headcount, and increased conference related expenses, due to the return to in-person destination conferences.associated with merit increases. Cost of services and product development as a percent of revenues was 32% and 31% for both the three months ended June 30, 2023March 31, 2024 and 2022, respectively. Cost of services and product development was $922.6 million during the six months ended June 30, 2023, an increase of $121.0 million compared to the same period in 2022, or 15% on a reported basis and 16% excluding the foreign currency impact. The increase was primarily due to the same factors that caused the year-over-year quarterly increase. Cost of services and product development as a percent of revenues was 32% and 30% for the six months ended June 30, 2023 and 2022, respectively.2023.

Selling, general and administrative (“SG&A”) expense was $680.2$689.8 million during the three months ended June 30, 2023,March 31, 2024, an increase of $75.332.7 million compared to the same period in 2022,2023, or 12%5% on a reported basis and 14% excluding the foreign currency impact. The increase in SG&A expense during the three months ended June 30, 2023March 31, 2024 was primarily as a result of higher personnel expenses due to increased headcount. SG&A expense was $1.3 billion during the six months ended June 30, 2023, an increase of $114.4 million compared to the same period in 2022, or 9% on a reported basisheadcount and 11% excluding the foreign currency impact. Themerit increases. This increase was primarily due topartially offset by lower charges associated with the same factors that caused the year-over-year quarterly increase.impairment of right-of-use assets and other long-lived assets. The number of quota-bearing sales associates in Global Technology Sales increaseddecreased by 13%2% to 3,6643,602 and in Global Business Sales, adjusted for the sale of our TalentNeuron business, increased by 15%7% to 1,1501,223 compared to June 30, 2022.March 31, 2023. On a combined basis, the total number of quota-bearing sales associates increased by 14%was flat when compared to June 30, 2022.March 31, 2023. SG&A expense as a percent of revenues was 45% and 44%47% during both the three months ended June 30, 2023March 31, 2024 and 2022, respectively. SG&A expense as a percent of revenues was 46% for both of the six months ended June 30, 2023 and 2022.2023.

Depreciation increased by 4% and 3%10% during the three and six months ended June 30, 2023, respectively,March 31, 2024, compared to the same periodsperiod in 2022.2023. The increase for the three and six months ended June 30, 2023March 31, 2024 was primarily due to increased computer equipment and software additions in 2022, partially offset by a reduction in leasehold improvements depreciation as a result ofduring the impairment losses recorded during calendar year 2022.last twelve months.
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Amortization of intangibles decreasedincreased by 7% and 9%1% during the three and six months ended June 30, 2023, respectively,March 31, 2024, compared to the same periodsperiod in 2022, primarily due to intangible assets divested as part of the sale of our TalentNeuron business.2023.

Acquisition and integration charges decreased by $0.3 million and $1.2$0.9 million during the three and six months ended June 30, 2023, respectively,March 31, 2024, compared to the same periodsperiod in 2022.2023.

Gain from sale of divested operation was attributable to the sale of ourthe TalentNeuron business in February 2023. We recognized a pre-tax gain of $135.4$139.3 million for the six months ended June 30, 2023. Forduring the three months ended June 30, 2023, post-close adjustments were settled and resulted in a $3.9 million reduction to the gain.March 31, 2023.

Operating income was $283.1$273.9 million and $297.1$408.0 million during the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively. Operating income was $691.1 million and $514.4 million during the six months ended June 30, 2023 and 2022, respectively. The decrease in operating income for the three months ended June 30, 2023March 31, 2024 as compared to the prior year period was primarily due to an increasethe gain from sale of divested operation recognized during the three months ended March 31, 2023 and increases in cost of services and product development and selling, general and administrative expenses, partially offset by increased revenue. The increase in operating income for the six months ended June 30, 2023 as compared to the prior year period was primarily due to the gain from sale of divested operation, as well as increased revenue, partially offset by an increase in cost of services and product development and selling, general and administrative expenses.

Interest expense, net decreased by $5.2 million and $9.2$8.2 million during the three and six months ended June 30, 2023, respectively,March 31, 2024, compared to the same periodsperiod in 2022.2023. The decrease for the three months ended June 30, 2023March 31, 2024 was due to increased interest income, partially offset byprimarily as a result of higher interest expense on our term loan. The decrease forcash balances than the six months ended June 30, 2023 was primarily due to the same factors that caused the year-over-year quarterly increase, as well as lower interest expense due to the maturation of $700.0 million in fixed-for-floating interest rate swap contracts in March 2022.prior year.

30


Gain on event cancellation insurance claims of $3.1 million during the sixthree months ended June 30,March 31, 2023 reflected proceeds related to 2020 conference cancellation insurance claims.

Other income (expense), net for the periods presented herein included the net impact of foreign currency gains and losses from our hedging activities. Other income (expense), net for the three and six months ended June 30, 2023March 31, 2024 also included gainsa gain of $6.5$4.5 million and $5.1 million, respectively, on de-designated interest rate swaps. Other income (expense), net for the three and six months ended June 30, 2022 alsoMarch 31, 2023 included gainsa loss of $10.7$1.4 million and $40.5 million, respectively, on de-designated interest rate swaps.

The provision for income taxes was $66.1$49.0 million and $71.0$85.5 million for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and $151.6 million and $113.6 million for the six months ended June 30, 2023 and 2022, respectively.

The effective income tax rate was 25.0%18.9% and 25.7%22.4% for the three months ended June 30,March 31, 2024 and 2023, and 2022, respectively, and 23.5% and 23.1% for the six months ended June 30, 2023 and 2022, respectively. The decrease in the effective income tax rate during the three months ended June 30, 2023 as compared to the same period in 2022 was primarily due to higher tax benefits from stock-based compensation. The increase in the year to date effective income tax rate was higher in the prior year primarily due to the impact of the sale of ourthe TalentNeuron business.

Net income for the three months ended June 30,March 31, 2024 and 2023 and 2022 was $198.0$210.5 million and $204.9 million, respectively, while net income for the six months ended June 30, 2023 and 2022 was $493.8 million and $377.4$295.8 million, respectively. Our diluted net income per share during the three months ended June 30, 2023March 31, 2024 decreased by $0.05, while it increased by $1.57 for the$1.01. six months ended June 30, 2023, compared to the same period in 2022. The decrease in net income during the three months ended June 30, 2023 as compared to the prior year periodMarch 31, 2024 was primarily due to an increase inthe gain from sale of divested operation recognized during the three months ended March 31, 2023 and increased operating expenses, partially offset by an increase in revenue. The increase in net income during the six months ended June 30, 2023 was primarily the result of the gain from sale of divested operations, as well as increased revenue partially offset by increased operating expenses, aand lowergain from de-designated interest rate swaps and higher income tax expense.expense.

SEGMENT RESULTS

We evaluate reportable segment performance and allocate resources based on gross contribution margin. Gross contribution is defined as operating income or loss excluding certain Cost of services and product development expenses, SG&A expenses, Depreciation, Amortization of intangibles, Acquisition and integration charges and Gain from sale of divested operation. Gross contribution margin is defined as gross contribution as a percent of revenues.

Reportable Segments

The sections below present the results of the Company’s three reportable business segments: Research, Conferences and Consulting.
3130


Research
As Of And For The Three Months Ended June 30, 2023As Of And For The Three Months Ended June 30, 2022Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Six Months Ended June 30, 2023As Of And For The Six Months Ended June 30, 2022Increase
(Decrease)
Percentage
Increase
(Decrease)
Financial Measurements:Financial Measurements:    
Financial Measurements:
Financial Measurements:
Revenues (1)
Revenues (1)
Revenues (1)Revenues (1)$1,207,885$1,142,329$65,556 %$2,425,076 $2,278,709 $146,367 %
Gross contribution (1)Gross contribution (1)$885,282$843,965$41,317 %$1,784,796 $1,693,344 $91,452 %
Gross contribution (1)
Gross contribution (1)
Gross contribution margin
Gross contribution margin
Gross contribution marginGross contribution margin73 %74 %(1) point— 74 %74 %0 point— 
Business Measurements:
Business Measurements:
    
Business Measurements:
Business Measurements:
Contract Value (1), (3)
Contract Value (1), (3)
Contract Value (1), (3)
Global Technology Sales (2):
Global Technology Sales (2):
Global Technology Sales (2):Global Technology Sales (2):
Contract value (1), (3)Contract value (1), (3)$3,548,000$3,305,000$243,000 %
Contract value (1), (3)
Contract value (1), (3)
Client retention
Client retention
Client retentionClient retention84 %86 %(2) points— 
Wallet retentionWallet retention102 %107 %(5) points— 
Wallet retention
Wallet retention
Global Business Sales (2):Global Business Sales (2):
Contract value (1), (3), (4)$1,009,000$880,000$129,000 15 %
Global Business Sales (2):
Global Business Sales (2):
Contract value (1), (3)
Contract value (1), (3)
Contract value (1), (3)
Client retention
Client retention
Client retentionClient retention88 %88 %0 point— 
Wallet retentionWallet retention109 %115 %(6) points— 
Wallet retention
Wallet retention
(1)Dollars in thousands.
(2)Global Technology Sales includes sales to users and providers of technology. Global Business Sales includes sales to all other functional leaders.
(3)Contract values are on a foreign exchange neutral basis. Contract values as of June 30, 2022March 31, 2023 have been calculated using the same foreign currency rates as 2023.
(4)Contract value as of June 30, 2022 excludes the TalentNeuron business sold in February 2023.2024.

Research revenues increased by $65.6$51.0 million during the three months ended June 30, 2023March 31, 2024 compared to the same period in 2022,2023, or 6%4% on a reported basis and 7% excluding the foreign currency impact. For the six months ended June 30, 2023, research revenue increased by $146.4 million comparedThe increase in revenues during 2024 was primarily due to the same periodResearch contract value growth in 2022 or 6% on a reported basis and 8% excluding the foreign currency impact. 2023. The segment gross contribution margin was 73% and 74% for both the three months ended June 30, 2023March 31, 2024 and 20222023, respectively, and 74% for both the six months ended June 30, 2023 and 2022,. The increase in revenues during 2023 was primarily due to strong Research contract value growth in 2022.

Contract value increased to $4.6$4.9 billion at June 30, 2023,March 31, 2024, or 9%7% compared to June 30, 2022March 31, 2023 excluding the foreign currency impact. The majority of industry sectors grew high single-digit rates or faster. The higher growth sectors were the energy, manufacturing and public sectors. Global Technology Sales (“GTS”) contract value increased by 7%5% at June 30, 2023March 31, 2024 when compared to June 30, 2022.March 31, 2023. The increase in GTS contract value was primarily due to new business from new and existing clients. GTS contract value increased by at least high single-digitssingle-digit rates or faster for nearly allthe majority of enterprise sizes and the majorityhalf of industry sectors. Global Business Sales (“GBS”) contract value increased by 15%12% year-over-year, also primarily driven by new business from new and existing clients. The majority of our GBS practices achieved double-digit growth rates, with all enterprise sizes and nearly allthe majority of sectors growing double-digits year-over-year.

GTS client retention was 84%83% and 86%85% as of June 30,March 31, 2024 and 2023, and 2022, respectively, while wallet retention was 102%101% and 107%104%, respectively. GBS client retention was 88%87% and 89% for both June 30,March 31, 2024 and 2023, and 2022,respectively, while wallet retention was 109%107% and 115%110%, respectively. The decrease in GTS and GBS wallet retention was largely due to lower levels of incremental spending by existing clients compared to the same period in 2022.2023. GTS client and wallet retention were also affected by a slowdown in tech vendor spending and higher levels of tech vendor spending in the prior year period.


3231


Conferences
 Three Months Ended June 30, 2023Three Months Ended June 30, 2022Increase
(Decrease)
Percentage
Increase
(Decrease)
Six Months Ended June 30, 2023Six Months Ended June 30, 2022Increase
(Decrease)
Percentage
Increase
(Decrease)
Financial Measurements:    
Revenues (1)$168,897 $113,525 $55,372 49 %$233,539 $123,879 $109,660 89 %
Gross contribution (1)$98,450 $73,526 $24,924 34 %$125,238 $70,650 $54,588 77 %
Gross contribution margin58 %65 %(7) points— 54 %57 %(3) points— 
Business Measurements:    
Number of destination conferences (2)17 14 21 %27 19 42 %
Number of destination conferences attendees (2)24,520 14,467 10,053 69 %35,645 18,371 17,274 94 %
nm = not meaningful.
 Three Months Ended March 31, 2024Three Months Ended March 31, 2023Increase
(Decrease)
Percentage
Increase
(Decrease)
Financial Measurements:    
Revenues (1)$70,069 $64,642 $5,427 %
Gross contribution (1)$23,255 $26,788 $(3,533)(13)%
Gross contribution margin33 %41 %(8) points— 
Business Measurements:    
Number of destination conferences (2)12 10 20 %
Number of destination conferences attendees (2)13,857 11,125 2,732 25 %
(1)Dollars in thousands.
(2)Includes both virtual and in-person conferences. Single day, local meetings are excluded.

Conferences revenues increased by $55.4$5.4 million during the three months ended June 30, 2023March 31, 2024 compared to the same period in 2022. Conferences revenues increased by $109.7 million during the six months ended June 30, 2023 compared to the same period in 2022.2023. The increase in revenuesrevenue for the three and six months ended June 30, 2023March 31, 2024 was primarily due to the return toholding two more in-person destination conferences beginningthan in the secondfirst quarter of 2022.2023. We held 1712 and 2710 in-person destination conferences during the three and six months ended June 30,March 31, 2024 and 2023, respectively. We held 6 in-person destination conferences during both the three and six months ended June 30, 2022, and 8 and 13 virtual conferences during the three and six months ended June 30, 2022, respectively. Gross contribution increaseddecreased to $98.5$23.3 million during the three months ended June 30, 2023March 31, 2024 compared to $73.5 million in the same period last year. Gross contribution increased to $125.2 million during the six months ended June 30, 2023 compared to $70.7$26.8 million in the same period last year. The increasedecrease in gross contribution during the three months ended March 31, 2024 was primarily the result of the returndue to in-person destination conferences noted above.an increase in conference-related expenses and increased headcount, partially offset by an increase in revenue.

3332


Consulting
As Of And For The Three Months Ended June 30, 2023As Of And For The Three Months Ended June 30, 2022Increase
(Decrease)
Percentage
Increase
(Decrease)
As Of And For The Six Months Ended June 30, 2023As Of And For The Six Months Ended June 30, 2022Increase
(Decrease)
Percentage
Increase
(Decrease)
Financial Measurements:Financial Measurements:    
Financial Measurements:
Financial Measurements:
Revenues (1)
Revenues (1)
Revenues (1)Revenues (1)$126,403 $120,667 $5,736 %$253,439 $236,673 $16,766 %
Gross contribution (1)Gross contribution (1)$47,321 $50,223 $(2,902)(6)%$98,129 $101,235 $(3,106)(3)%
Gross contribution (1)
Gross contribution (1)
Gross contribution margin
Gross contribution margin
Gross contribution marginGross contribution margin37 %42 %(5) points— 39 %43 %(4) points— 
Business Measurements:Business Measurements:    
Business Measurements:
Business Measurements:
Backlog (1), (2)
Backlog (1), (2)
Backlog (1), (2)Backlog (1), (2)$171,600 $146,800 $24,800 17 %
Billable headcountBillable headcount935 799 136 17 %
Billable headcount
Billable headcount
Consultant utilizationConsultant utilization66 %71 %(5) points— 66 %72 %(6) points— 
Consultant utilization
Consultant utilization
(1)Dollars in thousands.
(2)Backlog is on a foreign exchange neutral basis. Backlog as of June 30, 2022March 31, 2023 has been calculated using the same foreign currency rates as 2023.2024.

Consulting revenues increased by 5%6% during the three months ended June 30, 2023March 31, 2024 compared to the same period in 20222023 on a reported basis and 6%7% excluding the foreign currency impact, with an increase in labor-based consulting revenue of 9%12% and a decrease in contract optimization revenue of 12%13%, each on a reported basis. Contract optimization revenue may vary significantly and, as such, revenues for the secondfirst quarter of 20232024 may not be indicative of results for the remainder of 20232024 or beyond. The segment gross contribution margin was 37% and 42%40% for both the three months ended June 30, 2023March 31, 2024 and 2022, respectively. The decrease in gross contribution margin during the second quarter of 2023 was primarily due to increased personnel expense related to higher headcount.2023.

For the six months ended June 30, 2023, Consulting revenues increased 7% compared to the same period in 2022 on a reported basis and 10% excluding the foreign currency impact, with an increase in labor-based consulting revenue of 5% and an increase in contract optimization revenue of 17%, each on a reported basis. The segment gross contribution margin for the three and six months ended June 30, 2023 decreased by 4 points compared to the same period in 2022. The decrease in gross contribution margin for the six months ended June 30, 2023 was also primarily due to increased personnel expense related to higher headcount.

Backlog increased by $24.8$27.0 million, or 17%, from June 30, 2022March 31, 2023 to June 30, 2023,March 31, 2024, excluding the foreign currency impact.

3433


LIQUIDITY AND CAPITAL RESOURCES

We finance our operations through cash generated from our operating activities and, to a lesser extent, borrowings. Note 8 — Debt in the Notes to Condensed Consolidated Financial Statements provides additional information regarding the Company’s outstanding debt obligations. At June 30, 2023,March 31, 2024, we had $1.2 billion of cash and cash equivalents and approximately $1.0 billion$706.7 million of available borrowing capacity on the revolving credit facility under our 20202024 Credit Agreement. We believe that the Company has adequate liquidity to meet its currently anticipated needs for both the next twelve months and the foreseeable future.

We have historically generated significant cash flows from our operating activities, benefiting from the favorable working capital dynamics of our subscription-based business model in our Research segment, which is our largest business segment and historically has constituted a significant portion of our total revenues. The majority of our Research customer contracts are paid in advance and, combined with a strong customer retention rate and high incremental margins, our subscription-based business model has resulted in continuously strong operating cash flow. Cash flow generation has also benefited from our ongoing efforts to improve the operating efficiencies of our businesses as well as a focus on the optimal management of our working capital as we increase sales.

Our cash and cash equivalents are held in numerous locations throughout the world with 50%49% held outside the U.S. at June 30, 2023.March 31, 2024. We intend to reinvest substantially all of our accumulated undistributed foreign earnings, except in instances where repatriation would result in minimal additional tax.

The table below summarizes the changes in our cash balances for the periods indicated (in thousands).
Six Months Ended June 30, 2023Six Months Ended June 30, 2022Increase
(Decrease)
Three Months Ended March 31, 2024Three Months Ended March 31, 2023Increase
(Decrease)
Cash provided by operating activitiesCash provided by operating activities$600,461 $583,392 $17,069 
Cash provided by (used in) investing activities109,363 (38,385)147,748 
Cash (used in) provided by investing activities
Cash used in financing activitiesCash used in financing activities(228,732)(920,548)691,816 
Net increase (decrease) in cash and cash equivalents and restricted cash481,092 (375,541)856,633 
Effects of exchange rates(6,263)(20,479)14,216 
Net (decrease) increase in cash and cash equivalents and restricted cash
Effects of exchange rates on cash and cash equivalents
Beginning cash and cash equivalents and restricted cashBeginning cash and cash equivalents and restricted cash698,599 760,602 (62,003)
Ending cash and cash equivalents and restricted cashEnding cash and cash equivalents and restricted cash$1,173,428 $364,582 $808,846 

Operating

Cash provided by operating activities was $600.5$188.8 million and $583.4$164.7 million during the sixthree months ended June 30,March 31, 2024 and 2023, and 2022, respectively. The year-over-year increase was primarily due to increased operating income, excluding the 2023 gain from sale of divested operation, partially offset by increased income tax payments, in part as a result of the gain on sale of divested operation in 2023.operation.

Investing

Cash (used in) provided by (used in) investing activities was $109.4$(24.7) million and $(38.4)$137.6 million during the sixthree months ended June 30,March 31, 2024 and 2023, and 2022, respectively. The increasedecrease from 20222023 to 20232024 was the result of the proceeds received from the sale of ourthe TalentNeuron business in February 2023, partially offset by increased capital expenditures primarily due to higher capitalized software and IT infrastructure additions.2023.

Financing

Cash used in financing activities was $228.7$219.7 million and $920.5$101.3 million during the sixthree months ended June 30,March 31, 2024 and 2023, respectively. We used $225.1 million and 2022, respectively. During the 2023 period, we used $238.4$106.9 million of cash for share repurchases during the three months ended March 31, 2024 and paid a net $3.6 million in debt principal repayments. During the 2022 period, we used $929.9 million of cash for share repurchases and repaid a net $2.7 million in debt principal repayments.2023, respectively.

Debt

35


As of June 30, 2023,March 31, 2024, the Company had $2.5 billion of principal amount of debt outstanding, of which $4.2 million is to be repaid in the remainder of fiscal year 2023.outstanding. Note 8 — Debt in the Notes to Condensed Consolidated Financial Statements provides additional information regarding the Company’s outstanding debt
34


obligations. From time to time, the Company may seek to retire or repurchase its outstanding debt through various methods including open market repurchases, negotiated block transactions, or otherwise, all or some of which may be effected through Rule 10b5-1 plans. Such transactions, if any, depend on prevailing market conditions, our liquidity and capital requirements, contractual restrictions, and other factors, and may involve material amounts.

OFF BALANCE SHEET ARRANGEMENTS

From January 1, 20232024 through June 30, 2023,March 31, 2024, the Company has not entered into any material off-balance sheet arrangements or transactions with unconsolidated entities or other persons.

3635


ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

INTEREST RATE RISK

As of June 30, 2023,March 31, 2024, the Company had $2.5 billion in total debt principal outstanding. Note 8 — Debt in the Notes to Condensed Consolidated Financial Statements provides additional information regarding the Company’s outstanding debt obligations.

Approximately $278.6$274.4 million of the Company’s total debt outstanding as of June 30, 2023March 31, 2024 was based on a floating base rate of interest, which potentially exposes the Company to increases in interest rates. However, we reduce our overall exposure to interest rate increases through our interest rate swap contract, which effectively converts the floating base interest rates on all of our variable rate borrowings to fixed rates.

FOREIGN CURRENCY RISK

A significant portion of our revenues are typically derived from sales outside of the United States. Among the major foreign currencies in which we conduct business are the Euro, the British Pound, the Japanese Yen, the Australian dollar and the Canadian dollar. The reporting currency of our Condensed Consolidated Financial Statements is the U.S. dollar. As the values of the foreign currencies in which we operate fluctuate over time relative to the U.S. dollar, the Company is exposed to both foreign currency translation and transaction risk.

Translation risk arises as our foreign currency assets and liabilities are translated into U.S. dollars because the functional currencies of our foreign operations are generally denominated in the local currency. Adjustments resulting from the translation of these assets and liabilities are deferred and recorded as a component of stockholders’ equity. A measure of the potential impact of foreign currency translation can be determined through a sensitivity analysis of our cash and cash equivalents. At June 30, 2023,March 31, 2024, we had $1.2 billion of cash and cash equivalents, with a substantial portion denominated in foreign currencies. If the exchange rates of the foreign currencies we hold all changed in comparison to the U.S. dollar by 10%, the amount of cash and cash equivalents we would have reported on June 30, 2023March 31, 2024 could have increased or decreased by approximately $67.0$66.4 million. The translation of our foreign currency revenues and expenses historically has not had a material impact on our consolidated earnings because movements in and among the major currencies in which we operate tend to impact our revenues and expenses fairly equally. However, our earnings could be impacted during periods of significant exchange rate volatility, or when some or all of the major currencies in which we operate move in the same direction against the U.S. dollar.

Transaction risk arises when we enter into a transaction that is denominated in a currency that may differ from the local functional currency. As these transactions are translated into the local functional currency, a gain or loss may result, which is recorded in current period earnings. We typically enter into foreign currency forward exchange contracts to mitigate the effects of some of this foreign currency transaction risk. Our outstanding foreign currency forward exchange contracts as of June 30, 2023March 31, 2024 had an immaterial net unrealized loss.
 
CREDIT RISK

Financial instruments that potentially subject the Company to concentration of credit risk consist primarily of short-term, highly liquid investments classified as cash equivalents, fees receivable, interest rate swap contracts and foreign currency forward exchange contracts. The majority of the Company’s cash and cash equivalents, interest rate swap contracts and foreign currency forward exchange contracts are with large investment grade commercial banks. Fees receivable balances deemed to be collectible from customers have limited concentration of credit risk due to our diverse customer base and geographic dispersion.

3736


ITEM 4. CONTROLS AND PROCEDURES

We have established disclosure controls and procedures that are designed to ensure that the information we are required to disclose in our reports filed or submitted under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC, and such information is accumulated and communicated to our executive management team, including our chief executive officer and our chief financial officer, to allow timely decisions regarding required disclosure.

Management conducted an evaluation, as of June 30, 2023,March 31, 2024, of the effectiveness of the design and operation of our disclosure controls and procedures, as such term is defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act, under the supervision and with the participation of our chief executive officer and chief financial officer. Based upon that evaluation, our chief executive officer and chief financial officer have concluded that, as of June 30, 2023,March 31, 2024, the Company’s disclosure controls and procedures were effective.

ThereExcept as noted below, there have been no changes in the Company’sour internal control over financial reporting identified in connection with the evaluation required by paragraph (d) of Exchange ActRules 13a-15 or 15d-15 that occurred during the period covered by this reportquarter ended March 31, 2024 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

During the Company’squarter ended March 31, 2024, we implemented a new enterprise resource planning (“ERP”) system. The new cloud-based ERP system replaced our previous ERP system, including our accounting systems and general ledgers. As a result of this implementation, we modified certain existing controls and implemented new controls and procedures related to the new ERP system to maintain appropriate internal control over financial reporting during and after the system change. The Company does not believe this implementation has had or will have in the future a material adverse effect on the Company's internal control over financial reporting.




3837


PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

We are involved in legal and administrative proceedings and litigation arising in the ordinary course of business. We believe that the potential liability, if any, in excess of amounts already accrued from all proceedings, claims and litigation will not have a material effect on our financial position, cash flows or results of operations when resolved in a future period.

ITEM 1A. RISK FACTORS

There were no material changes to the risk factors disclosed in Part I, Item 1A of our Annual Report on Form 10-K for the year ended December 31, 2022.2023.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

There were no unregistered sales of equity securities during the period covered by this report.

Issuer Purchases of Equity Securities

In May 2015, the Company’s Board of Directors (the “Board”) authorized a share repurchase program to repurchase up to $1.2 billion of the Company’s common stock. The Board authorized incremental share repurchases of up to an aggregate additional $1.6 billion, $1.0 billion and $0.4$3.5 billion of the Company’s common stock during 2021, 2022, and February 2023, respectively.2023. The Company may repurchase its common stock from time-to-time in amounts, at prices and in the manner that the Company deems appropriate, subject to the availability of stock, prevailing market conditions, the trading price of the stock, the Company’s financial performance and other conditions. Repurchases may be made through open market purchases (which may include repurchase plans designed to comply with Rule 10b5-1 of the Securities Exchange Act of 1934, as amended), accelerated share repurchases, private transactions or other transactions and will be funded by cash on hand and borrowings. Repurchases may also be made from time-to-time in connection with the settlement of the Company’s stock-based compensation awards. The table below summarizes the repurchases of our common stock during the three months ended June 30, 2023.March 31, 2024.
PeriodTotal
Number of
Shares
Purchased (#)
Average
Price Paid
Per Share ($)
Total Number of Shares Purchased Under Announced Programs (#)Maximum Approximate
Dollar Value of Shares
That May Yet Be Purchased
Under the Plans or Programs
(in thousands)
April 1, 2023 to April 30, 2023144,649 $306.73 144,294 $910,259 
May 1, 2023 to May 31, 2023234,758 311.24 217,944 842,727 
June 1, 2023 to June 30, 202344,426 342.18 41,494 $827,865 
Total for the quarter (1)423,833 $312.95 403,732 
PeriodTotal
Number of
Shares
Purchased (#)
Average
Price Paid
Per Share ($)
Total Number of Shares Purchased Under Announced Programs (#)Maximum Approximate
Dollar Value of Shares
That May Yet Be Purchased
Under the Plans or Programs
(in thousands)
January 1, 2024 to January 31, 20243,082 $438.71 — $987,098 
February 1, 2024 to February 29, 2024348,506 455.98 202,840 895,475 
March 1, 2024 to March 31, 2024138,146 469.50 136,787 $831,262 
Total for the quarter (1)489,734 $459.69 339,627 
(1)The repurchased shares during the three months ended June 30, 2023March 31, 2024 included 20,101150,107 shares purchased for the settlement of stock-based compensation awards and 403,732339,627 shares purchased in the open market. All amounts presented are exclusive of the excise tax accrual.

ITEM 5. OTHER INFORMATION

No director or Section 16 officer adopted or terminated a trading arrangement intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) or a non-Rule 10b5–1 trading arrangement during the three months ended June 30, 2023.March 31, 2024.
3938


ITEM 6. EXHIBITS
EXHIBIT
NUMBER
DESCRIPTION OF DOCUMENT
  
  
  
101.INS*Inline XBRL Instance Document.
101.SCH*Inline XBRL Taxonomy Extension Schema Document.
101.CAL*Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB*Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104*Cover Page Interactive Data File, formatted in Inline XBRL (included as Exhibit 101).
*     Filed with this report.
(1)     Incorporated by reference from the Company’s Current Report on Form 8-K filed on April 1, 2024.
(2)    Incorporated by reference from the Company’s Current Report on Form 8-K filed on July 6, 2005.
(2)(3)    Incorporated by reference from the Company’s Current Report on Form 8-K filed on May 5, 2021.
(3)    Incorporated by reference from the Company’s Proxy Statement (Schedule 14A) filed on April 17, 2023.




Items 3 and 4 of Part II are not applicable and have been omitted.

SIGNATURE
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 Gartner, Inc.
  
Date:August 1, 2023April 30, 2024/s/ Craig W. Safian
 Craig W. Safian
 Executive Vice President and Chief Financial Officer
 (Principal Financial and Accounting Officer)

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