UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarter ended ~~September 30, 2020~~March 31, 2021

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________ to _________

Commission file number 001-19292

BLUEGREEN VACATIONS CORPORATION

(Exact name of registrant as specified in its charter)


	Florida		03-0300793
	(State or other jurisdiction of		(I.R.S. Employer
	incorporation or organization)		Identification No.)

4960 Conference Way North, Suite 100, Boca Raton, Florida 33431

(Address of principal executive offices) (Zip Code)

Registrant’s telephone number, including area code: (561) 912-8000

Securities registered pursuant to Section 12(b) of the Act:

Ding

Title of each class

Trading Symbol(s)

Name of each exchange on which

registered

Common Stock, $0.01 par value

BXG

New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to bebe filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.


Large accelerated filer ¨	Accelerated filer x¨
Non-accelerated filer ¨x	Smaller reporting company ¨x
	Emerging growth company x

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. x

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ¨ No x

As of ~~November 5, 2020,~~May 6, 2021, there were ~~72,484,293~~0 shares of the registrant’s common stock, $.01 par value, outstanding.

BLUEGREEN VACATIONS CORPORATION

FORM 10-Q TABLE OF CONTENTS


		Page
PART I
Item 1.	Financial Statements (Unaudited)	3
	Consolidated Balance Sheets (Unaudited)	3
	Consolidated Statements of Operations and Comprehensive Income (Unaudited)	4
	Consolidated Statements of Shareholders’ Equity (Unaudited)	6
	Consolidated Statements of Cash Flows (Unaudited)	7
	Notes to Consolidated Financial Statements (Unaudited)	9
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	3127
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	5546
Item 4.	Controls and Procedures	5546

PART II
Item 1.	Legal Proceedings	5647
Item 1A.	Risk Factors	5647
Item 6.	Exhibits	5848

SIGNATURES		5949

‎

PART ~~I -~~ I—FINANCIAL INFORMATION

Item 1. Financial Statements.

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(In thousands, except share and per share data)



	September 30,		December 31,		March 31,		December 31,
	2020		2019		2021		2020
ASSETS
Cash and cash equivalents	$	193,103	$	190,009	$	172,552	$	203,668
Restricted cash ($15,135 and $22,534 in VIEs at September 30, 2020
and December 31, 2019, respectively)		35,312		49,637
Restricted cash ($18,297 and $20,469 in VIEs at March 31, 2021
and December 31, 2020, respectively)						40,478		35,728
Notes receivable		559,918		589,198		544,806		551,393
Less: Allowance for loan losses		(149,805)		(140,630)		(143,242)		(142,044)
Notes receivable, net ($271,539 and $292,590 in VIEs
at September 30, 2020 and December 31, 2019, respectively)		410,113		448,568
Notes receivable, net ($269,082 and $292,021 in VIEs
at March 31, 2021 and December 31, 2020, respectively)						401,564		409,349
Inventory		350,345		346,937		345,090		347,122
Prepaid expenses		13,577		10,501		25,880		9,320
Other assets		37,413		52,731		34,463		31,378
Operating lease assets		19,443		20,858		33,927		34,325
Intangible assets, net		61,452		61,515		61,411		61,431
Loan to related party		—		80,000
Property and equipment, net		93,046		99,262		90,257		90,049
Total assets	$	1,213,804	$	1,360,018	$	1,205,622	$	1,222,370

LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities
Accounts payable	$	17,511	$	16,653	$	13,577	$	10,604
Accrued liabilities and other		92,934		103,948		97,629		98,471
Operating lease liabilities		20,880		22,124		35,876		35,783
Deferred income		14,635		18,074		15,257		15,745
Deferred income taxes		90,457		92,504		85,862		87,404
Receivable-backed notes payable - recourse		77,417		88,569		35,975		38,500
Receivable-backed notes payable - non-recourse (in VIEs)		303,301		334,246
Receivable-backed notes payable - non-recourse ($325,317 and
$341,532 in VIEs at March 31, 2021 and December 31, 2020)						364,933		355,833
Lines-of-credit and notes payable		160,671		146,160		111,450		138,386
Junior subordinated debentures		72,710		72,081		69,128		72,932
Total liabilities		850,516		894,359		829,687		853,658

Commitments and Contingencies - See Note 9

Shareholders' Equity
Common stock, $0.01 par value, 100,000,000 shares authorized; 72,484,293
shares issued and outstanding at September 30, 2020 and 74,362,693 shares		725		744
issued and outstanding at December 31, 2019
shares issued and outstanding at March 31, 2021 and December 31, 2020						725		725
Additional paid-in capital		257,812		269,534		257,812		257,812
Retained earnings		51,196		145,847		63,206		58,149
Total Bluegreen Vacations Corporation shareholders' equity		309,733		416,125		321,743		316,686
Non-controlling interest		53,555		49,534		54,192		52,026
Total shareholders' equity		363,288		465,659		375,935		368,712
Total liabilities and shareholders' equity	$	1,213,804	$	1,360,018	$	1,205,622	$	1,222,370

See accompanying Notes to Consolidated Financial Statements - Unaudited
‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

AND COMPREHENSIVE INCOME (UNAUDITED)

(In thousands, except per share data)


	For the Three Months Ended				For the Nine Months Ended				For the Three Months Ended
	September 30,				September 30,				March 31,
	2020		2019		2020		2019		2021		2020
Revenue:
Gross sales of VOIs	$	71,149	$	82,729	$	157,530	$	225,834	$	68,250	$	75,481
Estimated uncollectible VOI notes receivable		(11,884)		(16,411)		(44,083)		(39,483)
Provision for loan losses										(12,319)		(30,353)
Sales of VOIs		59,265		66,318		113,447		186,351		55,931		45,128

Fee-based sales commission revenue		22,119		60,478		64,619		161,033		25,718		41,365
Other fee-based services revenue		27,831		33,744		83,558		94,015		28,897		29,314
Cost reimbursements		15,684		17,883		46,654		48,933		16,608		19,120
Interest income		19,672		22,081		61,646		65,964		19,205		21,866
Other income, net		—		2,146		41		4,228		—		133
Total revenue		144,571		202,650		369,965		560,524		146,359		156,926

Costs and expenses:
Cost of VOIs sold		3,597		3,121		8,734		17,541		5,169		4,099
Cost of other fee-based services		20,861		22,872		61,107		63,913		17,085		21,711
Cost reimbursements		15,684		17,883		46,654		48,933		16,608		19,120
Selling, general and administrative expenses		79,350		118,033		222,427		357,666		90,152		102,197
Interest expense		7,319		10,388		24,677		29,955		7,916		8,818
Other expense, net		365		—		—		—		214		—
Total costs and expenses		127,176		172,297		363,599		518,008		137,144		155,945

Income before non-controlling interest
and provision for income taxes		17,395		30,353		6,366		42,516
Income before non-controlling interest and
provision for income taxes										9,215		981
Provision for income taxes		4,850		7,778		1,073		9,124		1,992		44
Net income		12,545		22,575		5,293		33,392		7,223		937
Less: Net income attributable to ‎ non-controlling interest		2,644		2,248		4,021		9,095		2,166		736
Net income attributable to Bluegreen
Vacations Corporation shareholders	$	9,901	$	20,327	$	1,272	$	24,297	$	5,057	$	201

Comprehensive income attributable to
Bluegreen Vacations Corporation
shareholders	$	9,901	$	20,327	$	1,272	$	24,297	$	5,057	$	201

‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

AND COMPREHENSIVE INCOME (UNAUDITED)

(In thousands, except per share data)


	For the Three Months Ended				For the Nine Months Ended				For the Three Months Ended
	September 30,				September 30,				March 31,
	2020		2019		2020		2019		2021		2020
Earnings per share attributable to ‎ Bluegreen Vacations Corporation ‎ shareholders - Basic and diluted	$	0.14	$	0.27	$	0.02	$	0.33	$	0.07	$	0.00

Weighted average number of common shares ‎ outstanding:
Basic and diluted		72,485		74,446		73,010		74,446		72,484		74,066

Cash dividends declared per share	$	1.19	$	0.17	$	1.31	$	0.51	$	—	$	0.13

See accompanying Notes to Consolidated Financial Statements - ~~Unaudited~~Unaudited.

‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED ~~STATEMENTS~~STATEMENT OF SHAREHOLDERS’ EQUITY (UNAUDITED)

(In thousands, except share data)


				Equity Attributable ‎to Bluegreen Vacations Corporation ‎Shareholders											Equity Attributable ‎to Bluegreen Vacations Corporation Shareholders
Common ‎Shares ‎Issued		Total		Common ‎Stock		Additional ‎Paid-in- ‎Capital		Retained ‎Earnings		Equity Attributable to Non-Controlling Interest			Total		Common ‎Stock		Additional ‎Paid-in- ‎Capital		Retained ‎Earnings		Equity ‎ Attributable to ‎Non-Controlling ‎Interest
74,362,693	Balance at December 31, 2019	$	465,659	$	744	$	269,534	$	145,847	$	49,534
—	Net income		937		—		—		201		736
—	Dividends to shareholders		(9,667)		—		—		(9,667)		—
(1,878,400)	Stock repurchase		(11,741)		(19)		(11,722)		—		—
72,484,293	Balance at March 31, 2020		445,188		725		257,812		136,381		50,270	Balance at December 31, 2020	$	368,712	$	725	$	257,812	$	58,149	$	52,026
—	Net loss		(8,189)		—		—		(8,830)		641	Net income		7,223		—		—		5,057		2,166
72,484,293	Balance at June 30, 2020		436,999		725	$	257,812		127,551		50,911	Balance at March 31, 2021	$	375,935	$	725	$	257,812	$	63,206	$	54,192
—	Net income		12,545		—		—		9,901		2,644
—	Dividends to shareholders		(86,256)		—		—		(86,256)		—
72,484,293	Balance at September 30, 2020	$	363,288	$	725	$	257,812	$	51,196	$	53,555


				Equity Attributable ‎to Bluegreen Vacations Corporation ‎Shareholders											Equity Attributable ‎to Bluegreen Vacations Corporation Shareholders
Common ‎Shares ‎Issued		Total		Common ‎Stock		Additional ‎Paid-in- ‎Capital		Retained ‎Earnings		Equity ‎ Attributable to ‎Non-Controlling ‎Interest			Total		Common ‎Stock		Additional ‎Paid-in- ‎Capital		Retained ‎Earnings		Equity ‎ Attributable to ‎Non-Controlling ‎Interest
74,445,923	Balance at December 31, 2018	$	475,365	$	744	$	270,369	$	158,641	$	45,611
74,362,693												Balance at December 31, 2019	$	465,659	$	744	$	269,534	$	145,847	$	49,534
—	Net income		16,869		—		—		15,153		1,716	Net income		937		—		—		201		736
—	Dividends to shareholders		(12,655)		—		—		(12,655)		—	Dividends to shareholders		(9,667)		—		—		(9,667)		—
74,445,923	Balance at March 31, 2019		479,579		744		270,369		161,139		47,327
—	Net loss		(6,052)		—		—		(11,183)		5,131
—	Dividends to shareholders		(12,657)		—		—		(12,657)		—
74,445,923	Balance at June 30, 2019		460,870		744		270,369		137,299		52,458
—	Net income		22,575		—		—		20,327		2,248
—	Dividends to shareholders		(12,655)		—		—		(12,655)		—
74,445,923	Balance at September 30, 2019	$	470,790	$	744	$	270,369	$	144,971	$	54,706

(1,878,400)												Stock repurchase		(11,741)		(19)		(11,722)		—		—
72,484,293												Balance at March 31, 2020	$	445,188	$	725	$	257,812	$	136,381	$	50,270

See accompanying Notes to Consolidated Financial Statements - ~~Unaudited~~

Unaudited.

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

(In thousands)



	For the Nine Months Ended				For the Three Months Ended
	September 30,				March 31,
	2020		2019		2021		2020
Operating activities:
Net income	$	5,293	$	33,392	$	7,223	$	937
Adjustments to reconcile net income to net cash provided
by operating activities:
Adjustments to reconcile net income to net cash provided by
(used in) operating activities:
Depreciation and amortization		14,307		14,069		5,171		4,792
Loss (gain) on disposal of property and equipment		326		(1,926)
Loss (Gain) on disposal of property and equipment						11		(44)
Provision for loan losses		44,083		39,483		12,319		30,353
Benefit for deferred income taxes		(2,047)		(6,563)		(1,542)		(176)
Changes in operating assets and liabilities:
Notes receivable		(5,628)		(46,205)		(4,534)		(11,778)
Prepaid expenses and other assets		12,473		(10,586)		(19,993)		(8,452)
Inventory		(3,408)		(12,672)		2,032		(356)
Accounts payable, accrued liabilities and other, and
deferred income		(13,424)		41,333		2,134		(29,102)
Net cash provided by operating activities		51,975		50,325
Net cash provided by (used in) operating activities						2,821		(13,826)

Investing activities:
Purchases of property and equipment		(5,895)		(18,502)		(4,049)		(2,966)
Proceeds from sale of property and equipment		167		3,249		—		147
Proceeds from repayment of related party loan		80,000		—
Net cash provided by (used in) investing activities		74,272		(15,253)
Net cash used in investing activities						(4,049)		(2,819)

Financing activities:
Proceeds from borrowings collateralized
by notes receivable		53,780		79,168		42,350		32,568
Payments on borrowings collateralized by notes receivable		(96,863)		(102,631)		(36,331)		(36,059)
Proceeds from borrowings collateralized
by line-of-credit facilities and notes payable		80,000		20,386		—		80,000
Payments under line-of-credit facilities and notes payable		(65,597)		(35,731)		(27,153)		(2,411)
Redemption of junior subordinated debentures						(4,004)		—
Payments of debt issuance costs		(1,134)		(255)		—		(76)
Repurchase and retirement of common stock		(11,741)		—		—		(11,741)
Dividends paid		(95,923)		(37,967)		—		(9,667)
Net cash used in financing activities		(137,478)		(77,030)
Net decrease in cash, cash equivalents and
restricted cash		(11,231)		(41,958)
Net cash (used in) provided by financing activities						(25,138)		52,614
Net (decrease) increase in cash and cash equivalents
and restricted cash						(26,366)		35,969
Cash, cash equivalents and restricted cash at beginning of period		239,646		273,134		239,396		239,646
Cash, cash equivalents and restricted cash at end of period	$	228,415	$	231,176	$	213,030	$	275,615

‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

(In thousands)



	For the Nine Months Ended				For the Three Months Ended
	September 30,				March 31,
	2020		2019		2021		2020

Supplemental schedule of operating cash flow information:
Interest paid, net of amounts capitalized	$	22,912	$	26,067	$	6,760	$	8,317
Income taxes paid	$	400	$	15,200	$	10,126	$	199

See accompanying Notes to Consolidated Financial Statements - ~~Unaudited~~Unaudited.

‎

BLUEGREEN VACATIONS CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - UNAUDITED

1. Organization and Basis of Financial Statement Presentation

Bluegreen Vacations Corporation is referred to in this report together with its consolidated subsidiaries as “Bluegreen Vacations”, “Bluegreen”, “the Company”, “we”, “us” and “our”. Bluegreen has prepared the accompanying unaudited consolidated financial statements in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements.

In our opinion, the financial information furnished herein reflects all adjustments consisting of normal recurring items necessary for a fair presentation of our financial position, results of operations, and cash flows for the interim periods reported in this Quarterly Report on Form 10-Q. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and, accordingly, actual results could differ from those estimates. Due to the unprecedented impact and uncertainties related to Coronavirus Disease 2019 (“COVID-19”) pandemic, including its potential future impact and other factors, the results of operations for the three ~~and nine~~ months ended ~~September 30, 2020~~March 31, 2021 are not necessarily indicative of the results to be expected for the year ending December 31, ~~2020~~2021 or any other future interim or annual periods. The accompanying financial statements should be read in conjunction with our audited consolidated financial statements and notes thereto as of and for the year ended December 31, ~~2019,~~2020, included in our Annual Report on Form 10-K filed with the SEC on March 12, ~~2020~~2021 (the ~~“2019~~“2020 Annual Report on Form 10-K”).

Our Business

We are a leading vacation ownership company that markets and sells vacation ownership interests (“VOIs”) and manages resorts in popular leisure and urban destinations. Our resort network includes 45 Club Resorts (resorts in which owners in the Bluegreen Vacation Club (“Vacation Club”) have the right to use most of the units in connection with their VOI ownership) and 23 Club Associate Resorts (resorts in which owners in our Vacation Club have the right to use a limited number of units in connection with their VOI ownership). Our Club Resorts and Club Associate Resorts are primarily located in high-volume, “drive-to” vacation locations, including Orlando, Las Vegas, Myrtle Beach ~~Charleston~~ and ~~New Orleans,~~Charleston, among others. Through our points-based system, the approximately ~~218,000~~214,000 owners in our Vacation Club have the flexibility ~~subject to availability,~~ to stay at units available at any of our resorts and have access to ~~nearly~~over 11,300 other hotels and resorts through partnerships and exchange networks. The resorts in which we market, sell or manage VOIs were either developed or acquired by us, or were developed and are owned by third parties. We earn fees for providing sales and marketing services to third party developers. We also earn fees for providing management services to the Vacation Club and homeowners’ associations (“HOAs”), mortgage servicing, VOI title services, reservation services, and construction design and development services. In addition, we provide financing to qualified VOI purchasers, which ~~has historically generated~~generates significant interest income.

~~While we currently intend to increase our focus on sales of developed VOIs, we~~We derive a significant portion of our revenue from our capital-light business model, which utilizes our expertise and infrastructure to generate both VOI sales and recurring revenue from third parties without the significant capital investment generally associated with the development and acquisition of resorts. Our capital-light business activities include sales of VOIs owned by third-party developers pursuant to which we are paid a commission (“fee-based sales”) and sales of VOIs that we purchase under just-in-time (“JIT”) arrangements with third-party developers or from secondary market sources. In addition, as described above, we provide resort and resort developers with other fee-based services, including resort management, mortgage servicing, title services and construction management, and generate income through financing provided to qualified VOI purchasers in connection with VOI sales.

Our operations and activities have been materially adversely impacted by the COVID-19 pandemic as discussed further ~~below.~~below and elsewhere herein.

‎

~~Controlling Shareholder~~Merger; Parent Company

On May 5, 2021, Bluegreen Vacations Holding Corporation (“BVH”), formerly BBX Capital Corporation, ~~owns~~which previously owned approximately 93% of ~~our~~Bluegreen’s issued and outstanding common ~~stock.~~stock acquired all of the approximately 7% of the outstanding shares of Bluegreen’s common stock not already beneficially owned by BVH through a statutory short-form merger under Florida law. In connection with the merger, Bluegreen’s shareholders (other than BVH) are entitled to receive 0.51 shares of BVH’s Class A Common Stock for each share of Bluegreen’s common stock that they held at the effective time of the merger. As a result of the completion of the merger, Bluegreen has become a wholly owned subsidiary of BVH and Bluegreen’s common stock is no longer publicly traded.

Principles of Consolidation and Basis of Presentation

Our unaudited consolidated financial statements include the accounts of all of our ~~wholly-owned~~wholly owned subsidiaries, entities in which we hold a controlling financial interest, including Bluegreen/Big Cedar Vacations, LLC (a joint venture in which we are deemed to hold a controlling financial interest based on our 51% equity interest, our active role as the day-to-day manager of its activities, and our majority voting control of its management committee (“Bluegreen/Big Cedar Vacations”), and variable interest entities (sometimes referred to herein as “VIEs”) of which we are the primary beneficiary, as defined by Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) ~~Consolidation~~Consolidations (Topic 810). We do not consolidate the statutory business trusts formed by us to issue trust preferred securities as these entities represent VIEs in which we are not the primary beneficiary. The statutory business trusts are accounted for under the equity method of accounting. All significant intercompany balances and transactions have been eliminated in consolidation.

Continued Impact of COVID-19 on our Business

We continue to be adversely affected by the economic impact of the COVID-19 pandemic. In response to the pandemic, we temporarily closed all of our VOI sales centers and marketing operations in the last week of March 2020 and took other measures with a goal of mitigating the impact of the pandemic and positioning the Company to navigate the pandemic successfully. By March 31, 2021, we were operating marketing kiosks at 105 Bass Pro Shops and Cabela’s stores, including 7 new Cabela’s locations opened during the three months ended March 31, 2021; had reactivated the Choice Hotels call transfer program; had reopened all of our resorts; and reopened all but 2 of our VOI sales centers. Further, resort occupancy rates were approximately 70% at resorts with sales centers in the first quarter of 2021 compared to 66% in the first quarter of 2020 and vacation packages sold were 15% higher in the first quarter of 2021 compared to the first quarter of 2020. Although this trend of reduced travel for vacation packages sold prior to the COVID-19 pandemic still exists, we are encouraged by the eagerness of our owners to travel to our resorts and for the first quarter of 2021 we have sold 49,000 vacation packages compared to 43,000 in the first quarter of 2020.

Use of Estimates

Our financial statements are prepared in conformity with GAAP, which requires us to make estimates based on assumptions about current and, for some estimates, future economic and market conditions which affect reported amounts and related disclosures in our financial statements. Although our current estimates contemplate current and expected future conditions, as applicable, actual conditions could differ from our expectations, which could materially affect our results of operations and financial position. In particular, a number of estimates have been and will continue to be affected by the ongoing COVID-19 pandemic. The severity, magnitude and duration, as well as the economic consequences of the COVID-19 pandemic, are uncertain, rapidly changing and difficult to predict. As a result, our accounting estimates and assumptions may change over time in response to ~~the impact of~~ COVID-19. Such changes could result in, among other adjustments, future impairments of intangibles and long-lived assets, incremental credit losses on VOI notes receivable, a decrease in the carrying amount of our tax assets, or an increase in other obligations as of the time of a relevant measurement event.

Reclassification of Prior Period Presentation

Certain ~~amounts for~~ prior ~~periods have been~~period balances were reclassified to conform to the ~~presentation in the~~ current ~~period.~~period presentation. The reclassification had no impact on our statements of operations and comprehensive income or statements of cash flows.

~~Impact of the COVID-19 Pandemic~~

The COVID-19 pandemic resulted in an unprecedented disruption in the U.S. economy and the travel, hospitality and vacation ownership industries due to, among other things, resort closures, travel restrictions and restrictions on business operations, including government guidance and restrictions with respect to travel, public accommodations, social gatherings and related matters. On March 23, 2020 we temporarily closed all of our VOI sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. In connection with these actions we canceled existing owner reservations through May 15, 2020 and new prospect guest tours through June 30, 2020. Further, some of our Club and Club Associate Resorts were closed in accordance with government mandates and advisories. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations and our closed resorts began to welcome guests as government mandates were lifted. By September 30, 2020, we recommenced marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores, we reactivated our Choice Hotels call transfer program, all of our resorts were open, and all but one of our VOI sales centers were open. ~~Resort occupancy for the third quarter of 2020 was~~ approximately 70%. Additionally, in October 2020, we recommenced marketing activities at one additional Bass Bro Shop and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores. However, there is no assurance that our marketing operations at Bass Pro or Cabela’s stores, or our VOI sales centers will remain open, including in the event of an increase in COVID-19 cases.

million, respectively, of payroll and payroll benefit expense relating to employees on temporary furlough or reduced work hours. These payments and expenses are included in selling, general and administrative expenses in our unaudited consolidated statements of operations and comprehensive income for the three and nine months ended September 30, 2020.

The Coronavirus Aid, Relief, and Economic Securities Act (“CARES Act”) was signed into law on March 27, 2020 in response to the COVID-19 pandemic. As of September 30, 2020, we evaluated the income tax provisions of the CARES Act and determined they would have no significant effect on either our September 30, 2020 income tax rate or the computation of our estimated effective tax rate for the year ended December 31, 2020. However, we have taken advantage of the deferral of the employer portion of the tax withholding amounts and the employee retention tax credits provided for in the CARES Act. During the nine months ended September 30, 2020, we recorded a tax withholding deferral of $5.0 million which is included in accrued liabilities and other in our unaudited consolidated balance sheet as of September 30, 2020, and employee retention tax credits of $6.9 million, which is included in selling, general and administrative expenses in our unaudited consolidated statements of operations and comprehensive income for the nine months ended September 30, 2020.

As a precautionary measure to provide additional liquidity if needed, in March 2020, we drew down $60.0 million under our lines-of-credit and pledged or sold receivables under certain of our receivable backed facilities to increase our cash position. As of September 30, 2020, we repaid the $60.0 million borrowed under our lines-of-credit. While we paid a special cash dividend of $1.19 per share during August 2020, there is no assurance that we will recommence paying regular dividends or pay any other special dividends in the future. During the second quarter of 2020, we suspended our regular quarterly cash dividends on our common stock. Also, in June 2020, we amended our Liberty Bank Facility to extend the advance period and maturity date, reduced the outstanding borrowings from $50.0 million to $40.0 million, decreased the advance rate from 85% for qualified confirming receivables to 80% by September 2020 and, commencing July 1, 2020, changed the interest rate from the Prime Rate with a floor of 4.00% to the Prime Rate minus 0.10% with a floor of 3.40%. In September 2020, we amended our NBA Receivables Facility to extend the advance period and maturity date, decreased the advance rate from 85% for qualified receivables to 80%, and changed the interest rate from one month LIBOR plus 2.75% (with an interest rate floor of 3.50%) to one month LIBOR plus 2.25% (with an interest rate floor of 3.00%). In October 2020, we completed the 2020-A Term Securitization, a private offering and sale of approximately $131.0 million of investment-grade, VOI receivable backed notes (the “Notes”) at an overall blended interest rate of approximately 2.60%. The gross advance rate for this transaction was 88.0% and the Notes mature in February 2036. Proceeds from the 2020-A Term Securitization were used to paydown approximately $82.1 million owed on existing receivable-backed facilities, (thus creating additional availability on those facilities), capitalize a reserve fund, pay fees and expenses associated with the transaction, and for general corporate purposes. We continue to actively pursue additional credit facility capacity, and capital market transactions. For more detailed information see “Management’s Discussion and Analysis of Financial Condition and Results of Operations: Liquidity and Capital Resources” below.

We have historically financed a majority of our sales of VOIs, and accordingly, are subject to the risk of defaults by our customers. GAAP requires that we reduce sales of VOIs by our estimate of uncollectible VOI notes receivable. The COVID-19 pandemic has had a material adverse impact on unemployment in the United States and economic conditions in general and the impact may continue for some time. While we believe that it is still too early to know the full impact of COVID- 19 on our default or delinquency rates as of September 30, 2020, we believe that the COVID-19 pandemic will have a significant impact on our VOI notes receivable. Accordingly, during March 2020, we recorded an allowance for loan losses of $12.0 million, which includes our estimate of customer defaults as a result of the COVID–19 pandemic, based on our historical experience, forbearance requests received from our customers, and other factors, including but not limited to, the seasoning of the notes receivable and FICO scores of the customers.

2. Recently Issued Accounting Pronouncements

Future Adoption of Recently ~~Adopted~~Issued Accounting ~~Standards~~

In June 2016, the FASB issued ASU 2016-13, “Financial Instruments – Credit Losses (Topic 326)” (“ASU 2016-13”), which introduces an approach of estimating credit losses on certain types of financial instruments based on expected losses. ASU 2016-13 also expands the disclosure requirements regarding an entity’s assumptions, models, and methods for estimating the allowance for loan losses. Further, the standard requires that public entities disclose the amortized cost balance for each class of financial asset by credit quality indicator, disaggregated by the year of origination (i.e. by vintage year). This standard became effective for us on January 1, 2020. We adopted this standard on January 1, 2020 using a modified retrospective method. The adoption ~~did not have a material impact on our consolidated financial statements or related disclosures and no~~

~~cumulative adjustment was recorded primarily due to the fact our VOI notes receivable are recorded net of an allowance that is calculated in accordance with ASC 606,~~ ~~Revenue from Contracts with Customers~~. We also elected the practical expedient to not measure an allowance for credit losses for accrued interest receivables, as our interest income is suspended and previously accrued but unpaid interest income is reversed on all delinquent notes receivable when principal or interest payments are more than 90 days contractually past due and not resumed until such loans are less than 90 days past due.

In August 2018, the FASB issued ASU 2018-15, “Intangibles – Goodwill and Other – Internal–Use Software (Subtopic 350-40)” (“ASU 2018-15”), which requires a customer in a cloud computing arrangement that is a service contract (“CCA”) to follow internal-use software guidance in ASC 350-40 to determine which implementation costs to capitalize as assets or expense as incurred. ASU 2018-15 also requires companies to present implementation costs related to a CCA in the same financial statement line items as the CCA service fees. We adopted this standard on January 1, 2020 and are applying the transition guidance as of the date of adoption prospectively, under the current period adjustment method. Upon adoption of the standard, we reclassified $1.9 million of capitalized implementation costs related to a CCA that was in the implementation phase as of January 1, 2020 from property and equipment to prepaid expenses.

~~Accounting Standards Not Yet Adopted~~Pronouncements

The FASB has issued the following accounting pronouncement and guidance relevant to our operations which had not yet been adopted as of ~~September 30, 2020:~~March 31, 2021:

In March 2020, the FASB issued ASU 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effect of Reference Rate Reform on Financial Reporting” (“ASU 2020-04”), which provides relief for companies preparing for the discontinuation of LIBOR in response to the Financial Conduct Authority (the regulatory authority over LIBOR) plan for a phase out of regulatory oversight of LIBOR interest rate indices after 2021 to allow for an orderly transition to an alternate reference rate. The Alternative Reference Rates Committee (“ARRC”) has proposed that the Secured Overnight Financing Rate (“SOFR”) is the rate that represents best practice as the alternative to LIBOR for promissory notes or other contracts that are currently indexed to LIBOR. The ARRC has proposed a market transition plan to SOFR from LIBOR and organizations are currently working on transition plans as it relates to derivatives and cash markets ~~indexed~~exposed to LIBOR. Although our VOIs notes receivable from our borrowers are not indexed to LIBOR, as of March 31, 2021 we ~~currently have $110.8~~had $104.8 million of LIBOR indexed junior subordinated debentures, ~~$88.2~~$66.7 million of LIBOR indexed receivable-backed notes payable and lines of credit and ~~$162.0~~$108.1 million of LIBOR indexed lines of credit and notes payable (which are not receivable-backed) that mature after 2021. Companies can apply ASU 2020-04 immediately. However, the guidance will only be available for a limited time, generally through December 31, 2022. We are evaluating the potential impact that the eventual replacement of the LIBOR benchmark interest rate could have on our results of operations, liquidity and consolidated financial statements.

3. Revenue From Contracts with Customers

We operate our business in the following ~~two~~2 segments: (i) Sales of VOIs and financing; and (ii) Resort operations and club management. The table below sets forth our disaggregated revenue by segment from contracts with customers (in thousands).


	For the Three Months Ended				For the Nine Months Ended				For the Three Months Ended
	September 30,				September 30,				March 31,
	2020		2019		2020		2019		2021		2020

Sales of VOIs ⁽¹⁾	$	59,265	$	66,318	$	113,447	$	186,351	$	55,931	$	45,128
Fee-based sales commission revenue ⁽¹⁾		22,119		60,478		64,619		161,033		25,718		41,365
Resort and club management revenue ⁽²⁾		24,454		27,165		73,707		78,169		24,928		25,029
Cost reimbursements ⁽²⁾		15,684		17,883		46,654		48,933		16,608		19,120
Title fees and other ⁽¹⁾		1,281		4,289		5,353		10,092		2,274		2,723
Other revenue ⁽²⁾		2,096		2,290		4,498		5,754		1,695		1,562
Revenue from customers		124,899		178,423		308,278		490,332		127,154		134,927
Interest income ⁽³⁾		19,672		22,081		61,646		65,964		19,205		21,866
Other income, net		—		2,146		41		4,228		—		133
Total revenue	$	144,571	$	202,650	$	369,965	$	560,524	$	146,359	$	156,926

(1) Included in our ~~Sales~~sales of VOIs and financing segment described in Note 12.

(2) Included in our ~~Resort~~resort operations and club management segment described in Note 12.

(3) Interest income of ~~$19.0~~$19.1 million and ~~$20.0~~$20.1 million for the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019, respectively, and $58.3 million and $60.0 million for the nine months ended September 30, 2020 and 2019,~~ respectively, is included in our ~~Sales~~sales of VOIs and financing segment described in Note 12.

‎

4. Notes Receivable

The table below provides information relating to our notes receivable and our allowance for loan losses (dollars in thousands):



	As of				As of
	September 30,		December 31,		March 31,		December 31,
	2020		2019		2021		2020
Notes receivable secured by VOIs:
VOI notes receivable - non-securitized	$	197,845	$	203,872	$	179,389	$	156,078
VOI notes receivable - securitized		362,073		385,326		365,417		395,315
Gross VOI notes receivable		559,918		589,198		544,806		551,393
Allowance for loan losses - non-securitized		(59,271)		(47,894)		(46,907)		(38,750)
Allowance for loan losses - securitized		(90,534)		(92,736)		(96,335)		(103,294)
Allowance for loan losses		(149,805)		(140,630)		(143,242)		(142,044)
VOI notes receivable, net	$	410,113	$	448,568	$	401,564	$	409,349
Allowance as a % of VOI notes receivable		27%		24%

Allowance as a % of Gross VOI notes receivable						26%		26%

The weighted-average interest rate charged on our notes receivable secured by VOIs was ~~14.9% as of September 30, 2020~~15.1% and 15.0% at March 31, 2021 and December 31, ~~2019.~~2020, respectively. All of our VOI loans bear interest at fixed rates. Our VOI notes receivable are generally secured by property located in Florida, Missouri, Nevada, South Carolina, Tennessee, and Wisconsin.

Allowance for Loan Losses

The activity in our allowance for loan losses was as follows (in thousands):



	For the Nine Months Ended				For the Three Months Ended
	September 30,				March 31,
		2020		2019		2021		2020
Balance, beginning of period	$	140,630	$	134,133	$	142,044	$	140,630
Provision for loan losses		44,083		39,483		12,319		30,353
Less: Write-offs of uncollectible receivables		(34,908)		(38,340)		(11,121)		(15,817)
Balance, end of period	$	149,805	$	135,276	$	143,242	$	155,166

We monitor the credit quality of our receivables on an ongoing basis. We hold large amounts of homogeneous VOI notes receivable and assess uncollectibility based on pools of receivables as we do not believe that there are significant concentrations of credit risk with any individual counterparty or groups of counterparties. In estimating loan losses, we do not use a single primary indicator of credit quality but instead evaluate our VOI notes receivable based upon a static pool analysis that incorporates the aging of the respective receivables, default trends and prepayment rates by origination year, as well as the FICO scores of the borrowers.

~~While we do not believe that the full impact of COVID- 19 is reflected in our default or delinquency rates as of September 30, 2020, we believe that the~~The COVID-19 pandemic has had ~~and is expected to continue to have~~ a ~~significant~~material adverse impact on ~~our VOI notes receivable. Accordingly,~~unemployment in the United States and economic conditions in general and the impact may continue for some time. In March 2020, we recorded an additional allowance ~~for loan losses~~ of $12.0 million which ~~includes~~included our estimate at that time of customer defaults as a result of changing economic factors related to the ~~COVID – 19~~COVID-19 pandemic. We believe that the COVID-19 pandemic ~~based~~will continue to have an impact on the collectability of our VOI notes receivable. We continue to evaluate the impact of the COVID-19 pandemic on our ~~historical experience, forbearance requests received from~~default or delinquency rates as it is rapidly changing and highly uncertain. Our estimates may not prove to be correct and our ~~customers, and other factors, including but~~allowance for loan losses may not ~~limited~~prove to ~~the seasoning of the notes receivable and FICO scores of the customers.~~be adequate.

‎

1312

Additional information about our VOI notes receivable by year of origination is as follows as of ~~September 30, 2020~~March 31, 2021 (in thousands):


	Year of Origination														Year of Origination
	2020 ⁽³⁾		2019		2018		2017		2016		2015 and Prior		Total		2021		2020		2019		2018		2017		2016 and Prior		Total
By FICO score:

701+	$	49,843	$	92,561	$	61,442	$	39,863	$	29,802	$	39,607	$	313,118	$	20,054	$	64,272	$	77,853	$	51,834	$	34,447	$	56,733	$	305,193
601-700		30,057		47,499		36,549		26,616		24,508		38,616		203,845		13,783		41,385		42,192		31,643		22,725		51,915		203,643
<601⁽¹⁾		2,492		4,815		3,266		2,239		2,429		4,445		19,686		718		3,744		4,272		2,821		1,996		5,602		19,153
Other ⁽²⁾		225		3,009		4,848		4,484		3,551		7,152		23,269		—		605		1,179		3,678		3,620		7,735		16,817
Total	$	82,617	$	147,884	$	106,105	$	73,202	$	60,290	$	89,820	$	559,918
Total by FICO score															$	34,555	$	110,006	$	125,496	$	89,976	$	62,788	$	121,985	$	544,806

Defaults	$	610	$	8,251		9,484	$	6,559	$	4,901	$	5,103	$	34,908	$	—	$	2,054		3,272	$	2,780	$	1,909	$	1,106	$	11,121
Allowance for loan loss	$	22,945	$	43,188	$	29,545	$	18,070	$	17,126	$	18,931	$	149,805	$	9,036	$	33,497	$	36,001	$	25,168	$	15,308	$	24,232	$	143,242

Delinquency status:
Current	$	81,169	$	141,008	$	99,478	$	68,010	$	56,417	$	81,387	$	527,469	$	34,485	$	105,915	$	119,847	$	83,452	$	57,110	$	110,863	$	511,672
31-60 days		612		1,521		1,243		736		558		936		5,606		70		1,118		1,245		890		402		865		4,590
61-90 days		315		1,510		764		946		408		568		4,511		—		1,015		1,302		667		738		912		4,634
Over 91 days ⁽²⁾		521		3,845		4,620		3,510		2,907		6,929		22,332		—		1,958		3,102		4,967		4,538		9,345		23,910
Total	$	82,617	$	147,884	$	106,105	$	73,202	$	60,290	$	89,820	$	559,918	$	34,555	$	110,006	$	125,496	$	89,976	$	62,788	$	121,985	$	544,806

(1)Includes VOI notes receivable attributable to borrowers without a FICO score (who are primarily foreign borrowers).

(2)Includes ~~$15.2~~$13.1 million related to VOI notes receivable that, as of ~~September 30, 2020,~~March 31, 2021, had defaulted, but the related VOI note receivable balance had not yet been charged off in accordance with the provisions of certain of our receivable-backed notes payable transactions. These VOI notes receivable have been reflected in the allowance for loan losses.

~~(3)~~

‎

Additional information about our VOI ~~originations~~notes receivable by year of origination is as follows as of December 31, 2020 (in thousands):


	Year of Origination
	2020		2019		2018		2017		2016		2015 and Prior		Total

701+	$	70,874	$	85,294	$	56,490	$	37,371	$	27,638	$	35,693	$	313,360
601-700		42,095		44,672		34,181		24,700		22,656		34,779		203,083
<601⁽¹⁾		3,737		4,491		3,003		2,113		2,188		3,954		19,486
Other⁽²⁾		29		567		3,805		3,476		2,336		5,251		15,464
Total by FICO score	$	116,735	$	135,024	$	97,479	$	67,660	$	54,818	$	79,677	$	551,393

Defaults	$	1,678	$	13,678		14,297	$	9,331	$	7,299	$	9,244	$	55,527
Allowance for loan loss	$	33,441	$	37,845	$	27,552	$	16,794	$	12,097	$	14,315	$	142,044

Delinquency status:
Current	$	113,954	$	129,817	$	89,744	$	61,279	$	50,671	$	71,646	$	517,111
31-60 days		1,040		1,531		1,093		925		547		642		5,778
61-90 days		807		1,137		931		777		365		524		4,541
Over 91 days ⁽²⁾		934		2,539		5,711		4,679		3,235		6,865		23,963
Total	$	116,735	$	135,024	$	97,479	$	67,660	$	54,818	$	79,677	$	551,393

(1)Includes VOI notes receivable attributable to borrowers without a FICO score (who are primarily foreign borrowers).

(2)Includes $11.4 million related to VOI notes receivable that, as of December 31,2020, had defaulted, but the related VOI note receivable balance had not yet been charged off in accordance with the provisions of certain of our receivable-backed notes payable transactions. These VOI notes receivable have been reflected in the allowance for ~~the nine months ended September 30, 2020.~~loan losses.

The percentage of gross notes receivable outstanding by FICO score of the borrower at the time of origination were as follows:

As of
September 30,
December 31,
2020
2019
FICO Score
701+
59
%
59
%
601-700
37
37
<601⁽¹⁾
4
4
Total
100
%
100
%


	As of
	March 31,		December 31,
	2021		2020
FICO Score
No Score⁽¹⁾	1	%	1	%
<600	3		3
601-699	38		37
700+	58		59
Total	100	%	100	%

(1)~~Includes~~ VOI notes receivable attributable to borrowers without a FICO score ~~(primarily~~(who are primarily foreign borrowers).

Our notes receivable are carried at amortized cost less an allowance for loan losses. Interest income is suspended, and previously accrued but unpaid interest income is reversed, on all delinquent notes receivable when principal or interest payments are more than 90 days contractually past due and not resumed until such loans are less than 90 days past due. As of ~~September 30, 2020,~~March 31, 2021 and December 31, ~~2019, $22.3~~2020, $23.9 million and ~~$19.3~~$24.0 million, respectively, of our VOI notes receivable were more than 90 days past due, and accordingly, consistent with our policy, were not accruing interest income. After approximately 127 days, our VOI notes receivable are generally written off against the allowance for loan loss. Accrued interest was $3.8 million and ~~$5.3~~$3.9 million as of ~~September 30, 2020~~March 31, 2021 and December 31, ~~2019,~~2020, respectively, and is included within other assets in our unaudited consolidated balance sheets herein.

~~The following table shows the delinquency status of our VOI notes receivable as of September 30, 2020 and December 31, 2019 (in thousands):~~

As of
September 30,
December 31,
2020
2019
Current
$
527,469
$
557,849
31-60 days
5,606
6,794
61-90 days
4,511
5,288
Over 91 days ⁽¹⁾
22,332
19,267
Total
$
559,918
$
589,198

~~(1)~~Includes $15.2 million and $10.6 million of VOI notes receivable as of September 30, 2020 and December 31, 2019, respectively, related to VOI notes receivable that as of such date, had defaulted, but the related VOI note receivable balance had not yet been charged off in accordance with the provisions of certain of our receivable-backed notes payable transactions. These VOI notes receivable have been reflected in the allowance for loan losses.

5. Variable Interest Entities

We sell VOI notes receivable through special purpose finance entities. These transactions are generally structured as non-recourse to us and are designed to provide us liquidity ~~for us~~ and to transfer the economic risks and benefits of the notes receivable to third parties. In a securitization, various classes of debt securities are issued by the special purpose finance entities that are generally collateralized by a single tranche of transferred assets, which consist of VOI notes receivable. We service the securitized notes receivable for a fee pursuant to servicing agreements negotiated with third parties based on market conditions at the time of the securitization.

In these securitizations, we generally retain a portion of the securities and continue to service the securitized notes receivable. Under these arrangements, the cash payments received from obligors on the receivables sold are generally applied monthly to pay fees to service providers, make interest and principal payments to investors, and fund required reserves, if any, with the remaining balance of such cash retained by us; however, to the extent the portfolio of receivables fails to satisfy specified performance criteria (as may occur due to, among other things, an increase in default rates or credit loss severity) or other trigger events occur, the funds received from obligors are required to be distributed on an accelerated basis to investors. Depending on the circumstances and the transaction, the application of the accelerated payment formula may be permanent or temporary until the trigger event is cured. ~~While~~As of March 31, 2021, we were in compliance with all terms under our securitization transactions, and no trigger events had occurred but there is no assurance that compliance will be maintained in the ~~future, as of September 30, 2020, we were in compliance with all material terms under our securitization transactions, and no trigger events had occurred.~~future.

In accordance with applicable accounting guidance for the consolidation of VIEs, we analyze our variable interests, which may consist of loans, servicing rights, guarantees, and equity investments, to determine if an entity in which we have a variable interest is a VIE. The analysis includes a review of both quantitative and qualitative factors. We base our quantitative analysis on the forecasted cash flows of the entity and we base our qualitative analysis on the structure of the entity, including our decision-making ability and authority with respect to the entity, and relevant financial agreements. We also use a qualitative analysis to determine if we must consolidate a VIE as the primary beneficiary. In accordance with applicable accounting guidance, we have determined these securitization entities to be VIEs of which we are the primary beneficiary and, therefore, we consolidate the entities into our financial statements.

Under the terms of certain of our VOI note sales, we have the right to repurchase or substitute a limited amount of defaulted notes for new notes at the outstanding principal balance plus accrued interest. Voluntary repurchases and substitutions by us of defaulted notes for the ~~nine~~three months ended ~~September 30,~~March 31, 2021 and 2020 ~~and 2019~~ were ~~$11.1~~$3.8 million and ~~$8.4~~$4.3 million, respectively. Our maximum exposure to loss relating to our non-recourse securitization entities is the difference between the outstanding VOI notes receivable and the notes payable, plus cash reserves and any additional residual interest in future cash flows from collateral.

The assets and liabilities of our consolidated VIEs are as follows (in thousands):



	As of				As of
	September 30,		December 31,		March 31,		December 31,
	2020		2019		2021		2020

Restricted cash	$	15,135	$	22,534	$	18,297	$	20,469
Securitized notes receivable, net		271,539		292,590		269,082		292,021
Receivable backed notes payable - non-recourse		303,301		334,246		325,317		341,532

The restricted cash and the securitized notes receivable balances ~~set forth~~disclosed in the table above are restricted to satisfy obligations of the VIEs.

‎

6. Inventory

Our VOI inventory consists of the following (in thousands):



	As of
	March 31,		December 31,
	2021		2020

Completed VOI units	$	264,774	$	268,686
Construction-in-progress		8,175		—
Real estate held for future development		72,141		78,436
Total	$	345,090	$	347,122

As of
September 30,
December 31,
2020
2019
Completed VOI units
$
271,985
$
269,847
Construction-in-progress
—
3,946
Real estate held for future development
78,360
73,144
Total
$
350,345
$
346,937

7. Debt

Lines-of-Credit and Notes Payable

We have outstanding borrowings with various financial institutions and other lenders. Financial data related to our lines of credit and notes payable (other than receivable-backed notes payable, which are discussed below) as of ~~September 30, 2020~~March 31, 2021 and December 31, ~~2019, was~~2020, were as follows (dollars in thousands):

As of
September 30, 2020
December 31, 2019
Balance
Interest
‎Rate
Carrying
‎Amount of
‎Pledged
‎Assets
Balance
Interest
‎Rate
Carrying
‎Amount of
‎Pledged
‎Assets
NBA Éilan Loan
16,973
3.50%
28,235
18,820
4.95%
31,259
Fifth Third Syndicated LOC
50,000
2.39%
74,028
30,000
3.85%
49,062
Fifth Third Syndicated Term Loan
95,000
2.56%
140,654
98,750
3.71%
161,497
Unamortized debt issuance costs
(1,302)
—
—
(1,410)
—
—
Total
$
160,671
$
242,917
$
146,160
$
241,818

~~Fifth Third Syndicated Line-of-Credit and Fifth Third Syndicated Term Loan.~~ During March 2020, in an effort to assure adequate liquidity for a sustained period given the effect and uncertainties associated with the COVID-19 pandemic, we drew down $60 million under our line-of-credit which we have repaid as of September 30, 2020. Further, in October 2020, we repaid an additional $20.0 million on our line-of-credit. On June 29, 2020, the facility was amended to modify the definition of certain customary covenants.

Except as described above, there were no new debt issuances or significant changes related to the above listed lines-of-credit or notes payable during the nine ended months September 30, 2020. See Note 10 to our Consolidated Financial Statements included in our 2019 Annual Report on Form 10-K for additional information regarding the lines-of-credit and notes payable.

~~Receivable-Backed Notes Payable~~

~~Financial data related to our receivable-backed notes payable facilities was as follows (dollars in thousands):~~

As of
September 30, 2020
December 31, 2019
Debt
‎Balance
Interest
‎Rate
Principal
‎Balance of
‎Pledged/
‎Secured
‎Receivables
Debt
‎Balance
Interest
‎Rate
Principal
‎Balance of
‎Pledged/
‎Secured
‎Receivables
Receivable-backed notes
‎ payable - recourse:
Liberty Bank Facility ⁽¹⁾
$
19,715
3.40%
$
26,263
$
25,860
4.75%
$
31,681
NBA Receivables Facility ⁽²⁾
33,389
3.35%
42,792
32,405
4.55%
39,787
Pacific Western Facility ⁽¹⁾
24,313
3.03%
31,241
30,304
4.68%
37,809
Total
77,417
100,296
88,569
109,277
Receivable-backed notes
‎ payable - non-recourse:
KeyBank/DZ Purchase Facility
$
60,981
2.50%
$
77,140
$
31,708
3.99%
$
39,448
Quorum Purchase Facility
34,240
4.75-5.50%
39,876
44,525
4.75-5.50%
49,981
2012 Term Securitization
5,025
2.94%
6,162
8,638
2.94%
9,878
2013 Term Securitization
13,286
3.20%
15,139
18,219
3.20%
19,995
2015 Term Securitization
24,302
3.02%
26,998
31,188
3.02%
33,765
2016 Term Securitization
37,952
3.35%
43,794
48,529
3.35%
54,067
2017 Term Securitization
54,507
3.12%
62,877
65,333
3.12%
74,219
2018 Term Securitization
77,148
4.02%
90,088
91,231
4.02%
103,974
Unamortized debt issuance costs
(4,140)
---
—
(5,125)
---
—
Total
303,301
362,074
334,246
385,327
Total receivable-backed debt
$
380,718
$
462,370
$
422,815
$
494,604

~~(1)Recourse on these facilities is in each case limited to $10 million, subject to certain exceptions.~~

~~(2)~~Pursuant to the September 25, 2020 amendment described below, recourse to Bluegreen/Big Cedar Vacations under this amended facility was reduced to $23.8 million, and will be reduced by $1.3 million per month starting October 31, 2020 until it reaches a floor of $10.0 million.

~~Liberty Bank Facility.~~Since 2008, we have maintained a revolving VOI notes receivable hypothecation facility (the “Liberty Bank Facility”) with Liberty Bank which provides for advances on eligible receivables pledged under the Liberty Bank Facility, subject to specified terms and conditions, during the revolving credit period. On June 25, 2020, we amended the Liberty Bank Facility to extend the revolving credit period from June 2020 to June 2021, and the maturity from March 2023 to June 2024. In addition, the amendment decreased the advance rate with respect to Qualified Timeshare Loans from 85% to 80% of the unpaid principal balance of the Qualified Timeshare Loans. The advance rate with respect to Nonconforming Qualified Timeshare Loans remained 60% of the unpaid principal balance of Non-Conforming Qualified Timeshare Loans. The amendment also reduced the maximum permitted outstanding borrowings from $50.0 million to $40.0 million, subject to the terms of the facility and c~~ommencing on July 1, 2020 decreased the interest rate to the~~ ~~Wall Street Journal (“WSJ”)~~ ~~Prime Rate minus 0.10~~% with a floor of 3.40% from the Prime Rate with a floor of 4.00%. In addition, recourse to Bluegreen under the amended facility was reduced to $10.0 million, with certain exceptions set forth in the facility. Subject to the terms of the facility, principal and interest due under the Liberty Bank Facility are paid as cash is collected on the pledged receivables, with the remaining balance being due at maturity. See “2020 Term Securitization” below for information regarding repayments under this facility during October 2020.

~~NBA Receivables Facility.~~ Bluegreen/Big Cedar Vacations has a revolving VOI hypothecation facility (the “NBA Receivables Facility”) with National Bank of Arizona (“NBA”) which was amended and restated on September 25, 2020. The Amended and Restated NBA Receivables Facility extended the revolving advance period from September 2020 to September 2023 and the maturity date from March 2025 to March 2028. In addition, the interest rate on all new advances made under the facility will be one month LIBOR plus 2.25% (with an interest rate floor of 3.00%). Further, if new advances of at least $25.0 million are made by June 30, 2021, the interest rate on borrowings under the facility at September 25, 2020, to the extent then remaining outstanding, will be reduced from the current rate of one month LIBOR plus 2.75% (with an interest rate floor of 3.50%) to one month LIBOR plus 2.25% (with an interest rate floor of 3.00%). The Amended and Restated NBA Receivables Facility provides for advances at a rate of 80% on eligible receivables pledged under the facility (decreased from the prior rate of 85%), ~~subject to eligible collateral and specified terms and conditions, during the revolving credit period. The maximum borrowings allowed under the facility remains at $70.0 million.~~ In addition, recourse to Bluegreen/Big Cedar under the amended facility was reduced to $23.8 million as of September 25, 2020 and will be reduced by $1.3 million per month starting October 31, 2020 until it reaches a floor of $10 million. Subject to the terms of the facility, principal and interest payments received on pledged receivables are applied to principal and interest due under the facility, with the remaining outstanding balance being due by maturity.



	As of
	March 31, 2021					December 31, 2020
	Balance		Interest ‎Rate	Carrying ‎Amount of ‎Pledged ‎Assets		Balance		Interest ‎Rate	Carrying ‎Amount of ‎Pledged ‎Assets

NBA Éilan Loan		—	—		—		15,903	4.75%		28,491
Fifth Third Syndicated LOC		20,000	2.50%		37,488		30,000	2.25%		50,822
Fifth Third Syndicated Term		92,500	2.51%		173,383		93,750	2.25%		158,817
Unamortized debt issuance costs		(1,050)	—		—		(1,267)	—		—
Total	$	111,450		$	210,871	$	138,386		$	238,130

~~2012 Term Securitization.~~

NBA Éilan Loan. In ~~October 2020,~~March 2021, we repaid in full the ~~notes payable issued in connection with~~outstanding balance at that time of $15.6 million on the ~~2012 Term Securitization.~~NBA Éilan Loan. Accordingly, the related unamortized debt issuance costs of ~~$0.1~~$0.2 million were written off during the ~~fourth~~first quarter of ~~2020.~~2021.

Except as described above, there were 0 new debt issuances or significant changes related to the above listed ~~facilities~~lines-of-credit or notes payable during the ~~nine~~three ended months ~~ended September 30, 2020.~~March 31, 2021. See Note 10 to our Consolidated Financial Statements included in our ~~2019~~2020 Annual Report on Form 10-K for additional information regarding these lines-of-credit and notes payable.

‎

Receivable-Backed Notes Payable

Financial data related to our receivable-backed notes payable facilities as of March 31, 2021 and December 31, 2020 was as follows (dollars in thousands):



	As of
	March 31, 2021					December 31, 2020
	Debt ‎Balance		Interest ‎Rate	Principal ‎Balance of ‎Pledged/ ‎Secured ‎Receivables		Debt ‎Balance		Interest ‎Rate	Principal ‎Balance of ‎Pledged/ ‎Secured ‎Receivables

Receivable-backed notes ‎ payable - recourse:
Liberty Bank Facility	$	10,000	3.40%	$	13,799	$	10,000	3.40%	$	13,970
NBA Receivables Facility		15,975	3.00%		21,616		19,877	3.32%		26,220
Pacific Western Facility		10,000	3.04%		13,661		8,623	3.15%		13,131
Total		35,975			49,076		38,500			53,321

Receivable-backed notes ‎ payable - non-recourse:
Liberty Bank Facility ⁽¹⁾	$	4,341	3.40%	$	5,990	$	2,316	3.40%	$	3,235
NBA Receivables Facility ⁽²⁾		24,752	3.00%		33,492		11,985	3.32%		15,809
Pacific Western Facility ⁽³⁾		10,523	3.04%		14,375		—	—		—
KeyBank/DZ Purchase Facility		10,867	2.50%		13,101		—	—		—
Quorum Purchase Facility		27,130	4.75-5.10%		31,567		29,788	4.75-5.10%		34,651
2013 Term Securitization		10,294	3.20%		11,855		11,922	3.20%		13,483
2015 Term Securitization		20,340	3.02%		22,181		22,560	3.02%		24,475
2016 Term Securitization		32,684	3.35%		36,973		35,700	3.35%		40,221
2017 Term Securitization		47,750	3.12%		54,725		51,470	3.12%		58,907
2018 Term Securitization		66,947	4.02%		78,320		72,486	4.02%		84,454
2020 Term Securitization		114,744	2.60%		129,713		123,600	2.60%		139,052
Unamortized debt issuance costs		(5,439)	---		—		(5,994)	---		—
Total		364,933			432,292		355,833			414,287
Total receivable-backed debt	$	400,908		$	481,368	$	394,333		$	467,608

(1)Recourse on the Liberty Bank Facility is limited to $10.0 million, subject to certain exceptions.

(2)Recourse to Bluegreen/Big Cedar Vacations was reduced to $16.0 million as of March 31, 2021 and will be reduced by $1.3 million per month until it reaches a floor of $10.0 million.

(3)Recourse on the Pacific Western Facility is limited to $10.0 million, subject to certain exceptions.

There were 0 new debt issuances or significant changes related to the above listed facilities during the three months ended March 31, 2021. See Note 10 to our Consolidated Financial Statements included in our 2020 Annual Report on Form 10-K for additional information regarding the receivable-backed notes payable facilities.

~~2020 Term Securitization.~~ In October 2020, we completed the 2020-A Term Securitization, a private offering and sale of approximately $131.0 million of investment-grade, VOI receivable backed notes (the “Notes”), including approximately $48.6 million of Class A Notes, approximately $47.9 million of Class B Notes and approximately $34.5 million of Class C Notes with interest rates of 1.55%, 2.49%, and 4.22%, respectively, which blends to an overall interest rate of approximately 2.60%. The gross advance rate for this transaction was 88.0%. The Notes mature in February 2036. KeyBanc Capital Markets Inc. (“KeyCM”) and Barclays Capital Inc. acted as co-lead managers and were the initial purchasers of the Notes. KeyCM also acted as structuring agent for the transaction.

The amount of the VOI receivables sold or to be sold to BXG Receivables Note Trust 2020-A (the “Trust”) in the transaction is approximately $148.9 million, approximately $138.9 million of which was sold to the Trust at closing and approximately $10.0 million of which (the “Prefunded Receivables”) is expected to be sold to the Trust by February 5, 2021. The gross proceeds of such sales to the Trust are anticipated to be approximately $131.0 million. A portion of the proceeds received to date were used to: repay KeyBank National Association (“KeyBank”) and DZ Bank AG Deutsche Zentral-Genossenschaftsbank, Frankfurt am Main (“DZ Bank”) approximately $61.1 million, representing all amounts outstanding (including accrued interest) under our existing purchase facility with KeyBank and DZ Bank (the "KeyBank/DZ Purchase Facility"); repay Liberty Bank approximately $6.4 million under the Liberty Bank Facility; repay Pacific Western Bank approximately $14.6 million under our existing facility with Pacific Western Bank (the “Pacific Western Bank Facility”); capitalize a reserve fund; and pay fees and expenses associated with the transaction. Prior to the closing of the 2020-A Term Securitization, we, as servicer, funded approximately $5.0 million in connection with the servicer redemption of the notes related to the BXG Receivables Note Trust 2012-A, and certain of the VOI notes in such trust were sold to the Trust in connection with the 2020-A Term Securitization. The remainder of the gross proceeds from the 2020-A Term Securitization are expected to be used by us for general corporate purposes. As a result of the facility repayments described above, (i) there currently are 0 amounts outstanding under the KeyBank/DZ Purchase Facility, which allows for maximum outstanding receivable-backed borrowings of $80.0 million on a revolving basis through December 31, 2022, (ii) there is currently approximately $13.3 million outstanding under the Liberty Bank Facility, which permits maximum outstanding receivable-backed borrowings of $40.0 million on a revolving basis through June 30, 2021, and (iii) there is currently approximately $9.7 million outstanding under the Pacific Western Bank Facility, which permits maximum outstanding receivable-backed borrowings of $40.0 million on a revolving basis through September 20, 2021. Thus, additional availability of approximately $82.1 million in the aggregate was created under the KeyBank/DZ Purchase Facility, Liberty Bank Facility and Pacific Western Facility as a result of the repayments. With respect to each of the KeyBank/DZ Purchase Facility, the Liberty Bank Facility and the Pacific Western Bank Facility, the maximum outstanding receivable-backed borrowings permitted as set forth above is subject to eligible collateral and the other terms and conditions of the facility.

Subject to performance of the collateral, we will receive any excess cash flows generated by the receivables transferred under the 2020-A Term Securitization (excess meaning after payments of customary fees, interest, and principal under the 2020-A Term Securitization) on a pro-rata basis as borrowers make payments on their VOI loans.

While ownership of the VOI receivables included in the 2020-A Term Securitization is transferred and sold for legal purposes, the transfer of these receivables is accounted for as a secured borrowing for financial accounting purposes. Accordingly, 0 gain or loss was recognized as a result of this transaction.

1917

Junior Subordinated Debentures

Financial data relating to our junior subordinated debentures as of March 31, 2021 and December 31, 2020 was as follows (dollars in thousands):



Trust	Carrying Value ‎ as of September 30, 2020 ⁽¹⁾		Initial ‎Equity in ‎ Trust ⁽²⁾		Issue ‎Date	Interest ‎Rate	Interest ‎Rate at ‎September 30, ‎2020	Maturity ‎Date	Carrying Value ‎ as of December 31, 2019 ⁽¹⁾		Carrying Value ‎ as of March 31, 2021 ⁽¹⁾		Initial ‎Equity In ‎ Trust ⁽²⁾		Issue ‎Date	Interest Rate ‎	Interest ‎Rate at ‎March 31, ‎2021	Maturity ‎Date	Carrying Value ‎as of December 31, 2020⁽¹⁾

BST I	$	15,190	$	355	3/15/2005	3-month LIBOR ‎+ 4.90%	5.21%	3/30/2035	$	15,059	$	15,710	$	374	3/15/2005	3-month LIBOR ‎+ 4.90%	5.10%	3/30/2035	$	15,238
BST II		17,007		401	5/4/2005	3-month LIBOR ‎ + 4.85%	5.12%	7/30/2035		16,862		12,949		300	5/4/2005	3-month LIBOR ‎ + 4.85%	5.06%	7/30/2035		17,058
BST III		6,879		164	5/10/2005	3-month LIBOR ‎ + 4.85%	5.12%	7/30/2035		6,823		6,745		156	5/10/2005	3-month LIBOR ‎ + 4.85%	5.06%	7/30/2035		6,898
BST IV		10,128		237	4/24/2006	3-month LIBOR ‎+ 4.85%	5.16%	6/30/2036		10,040		10,117		234	4/24/2006	3-month LIBOR ‎+ 4.85%	5.05%	6/30/2036		10,159
BST V		10,128		237	7/21/2006	3-month LIBOR ‎+ 4.85%	5.16%	9/30/2036		10,040		10,117		234	7/21/2006	3-month LIBOR ‎+ 4.85%	5.05%	9/30/2036		10,159
BST VI		13,378		311	2/26/2007	3-month LIBOR ‎+ 4.80%	5.07%	4/30/2037		13,257		13,490		312	2/26/2007	3-month LIBOR ‎+ 4.80%	5.01%	4/30/2037		13,420
	$	72,710	$	1,705					$	72,081	$	69,128	$	1,610					$	72,932

(1)~~Outstanding balance is reduced by~~Amounts include purchase accounting adjustments ~~totaling $38.1~~which reduced the total carrying value by $35.6 million and ~~$38.7~~$37.9 million as of ~~September 30, 2020~~March 31, 2021 and December 31, ~~2019,~~2020, respectively.

(2)Initial Equity in Trust is recorded as part of other assets in the unaudited ~~consolidated balance sheets.~~Consolidated Balance Sheets.

During February 2021, we purchased approximately $4.0 million of BST II trust preferred securities (par value of $6.1 million) for approximately $4.0 million and delivered such securities to the trust in exchange for the cancellation of par value of $6.1 million of our junior subordinated debentures held by BST II.

Availability

As of ~~September 30, 2020,~~March 31, 2021, we were in compliance with all ~~material~~ financial debt covenants under our debt instruments. As of ~~September 30, 2020,~~March 31, 2021, we had availability of approximately ~~$182.4~~$271.4 million under our receivable-backed purchase and credit facilities, inventory lines of credit and corporate credit line, subject to eligible collateral and the terms of the facilities, as applicable.

8. Fair Value of Financial Instruments

ASC 820 Fair Value Measurements and Disclosures (Topic 820) defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). The inputs used to measure fair value are classified into the following hierarchy:


Level 1:	Unadjusted quoted prices in active markets for identical assets or liabilities

Level 2:	Unadjusted quoted prices in active markets for similar assets or liabilities, or unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs other than quoted prices that are observable for the asset or liability

Level 3:	Unobservable inputs for the asset or liability

2018

The carrying amounts of financial instruments included in the consolidated financial statements and their estimated fair values ~~are~~as of March 31, 2021 and December 31, 2020 were as follows (in thousands):



	As of September 30, 2020				As of December 31, 2019				As of March 31, 2021				As of December 31, 2020
	Carrying ‎ Amount		Estimated ‎Fair Value		Carrying ‎ Amount		Estimated ‎Fair Value		Carrying ‎ Amount		Estimated ‎Fair Value		Carrying ‎ Amount		Estimated ‎Fair Value

Cash and cash equivalents	$	193,103	$	193,103	$	190,009	$	190,009	$	172,552	$	172,552	$	203,668	$	203,668
Restricted cash		35,312		35,312		49,637		49,637	$	40,478	$	40,478	$	35,728	$	35,728
Notes receivable, net		410,113		542,309		448,568		587,000	$	401,564	$	545,870	$	409,349	$	549,819
Lines-of-credit, notes payable, and receivable-
backed notes payable		541,389		543,500		568,975		589,300	$	512,358	$	518,300	$	532,719	$	547,400
Junior subordinated debentures		72,710		74,500		72,081		98,500	$	69,128	$	79,500	$	72,932	$	91,000

Cash and cash equivalents. The amounts reported in the unaudited consolidated balance sheets for cash and cash equivalents approximate fair value.

Restricted cash. The amounts reported in the unaudited consolidated balance sheets for restricted cash approximate fair value.

Notes receivable, net. The fair value of our notes receivable is estimated using Level 3 inputs and is based on estimated future cash flows considering contractual payments and estimates of prepayments and defaults, discounted at a market rate.

Lines-of-credit, notes payable, and receivable-backed notes payable. The amounts reported in the unaudited consolidated balance sheets for our lines of credit, notes payable, and receivable-backed notes payable, approximate fair value for indebtedness that provides for variable interest rates. The fair value of our fixed-rate, receivable-backed notes payable was determined using Level 3 inputs by discounting the net cash outflows estimated to be used to repay the debt. These obligations are to be satisfied using the proceeds from the consumer loans that secure the obligations.

Junior subordinated debentures. The fair value of our junior subordinated debentures is estimated using Level 3 inputs based on the contractual cash flows discounted at a market rate or based on market price quotes from the over-the-counter bond market.

9. Commitments and Contingencies

Bluegreen Vacations Unlimited ~~Inc.~~ (“BVU”), our wholly owned subsidiary, has an exclusive marketing agreement with Bass Pro, a nationally-recognized retailer of fishing, marine, hunting, camping and sports gear, that provides us with the right to market and sell vacation packages at kiosks in each of ~~certain~~ Bass ~~Pro and Cabela’s~~Pro’s retail locations and through other means. Pursuant to a settlement agreement we entered into with Bass Pro and its affiliates during June 2019, we paid Bass Pro $20.0 million ~~during June 2019~~ and agreed to, among other things, make 5 annual payments to Bass Pro of $4.0 million in January of each year, commencing in 2020. ~~In June 2019, we accrued for the net present value~~We made two annual payments of ~~the settlement, plus attorney’s fees and costs, totaling approximately $39.1 million. The first~~ $4.0 million ~~annual payment was made~~to Bass Pro during both January ~~2020.~~2020 and 2021. As of ~~September 30,~~March 31, 2021 and December 31, 2020, ~~$14.5~~$10.9 million and $14.7 million was accrued in accrued liabilities and other in the consolidated balance sheets, for the remaining payments required by the settlement ~~agreement, which are included in accrued liabilities and other in the unaudited consolidated balance sheet as of September 30, 2020.~~agreement.

During the ~~nine~~three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ VOI sales to prospects and leads generated by the agreement with Bass Pro accounted for approximately ~~11%~~13% and ~~13%~~10%, respectively, of our VOI sales volume. ~~In March 2020 as a result of the COVID-19 pandemic, we temporarily closed our retail marketing operations at Bass Pro Shops and Cabela’s stores.~~ Subject to the terms and conditions of the settlement agreement, we will generally be required to pay the fixed annual fee with respect to at least 59 Bass Pro retail stores and a minimum number of Cabela’s retail stores that increases over time to a total of at least 60 Cabela’s retail stores by the end of 2021. In January ~~2020,~~2021, we paid ~~$5.2~~$6.9 million for this fixed fee, of which ~~$1.3~~$5.2 million was prepaid and is included in our unaudited consolidated balance sheet as of ~~September 30, 2020. We had marketing~~March 31, 2021. During the three months ended March 31, 2021 and 2020, we expensed $1.7 million and $1.4 million, respectively, for this

fixed fee, which is included in selling, general and administrative expenses in our unaudited consolidated statements of operations ~~at 26 Cabela’s stores at September 30, 2020~~ and ~~are required to begin marketing operations in at least 14 more stores by December 31, 2020.~~comprehensive income. Notwithstanding the foregoing, the minimum number of Bass Pro and Cabela’s retail

stores for purposes of the fixed annual fee may be reduced under certain circumstances set forth in the agreement, including as a result of a reduction of traffic in the stores in excess of 25% year-over-year. ~~Beginning in mid-May 2020~~As of March 31, 2021, we ~~resumed our retail~~had sales and marketing operations at ~~certain~~a total of 105 Bass Pro Shops and Cabela’s ~~stores.~~Stores. By September 30, 2020, we recommenced marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores. Additionally, in October 2020, we recommenced marketing operations in one additional Bass Pro Shop and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores.

In December 2019, our ~~then-serving~~ President and Chief Executive Officer resigned. In connection with his resignation, we agreed to make payments totaling $3.5 million over a period of 18 months, ~~$1.8~~$0.6 million of which remained payable as of September 30, 2020. Additionally, during 2019 we entered into certain agreements with other executives related to their separation from Bluegreen or change in position. Pursuant to the terms of these agreements, we agreed to make payments totaling $2.5 million through September 30, 2020. All payments have been made under these agreements as of September 30, 2020.March 31, 2021.

In lieu of paying maintenance fees for unsold VOI inventory, we may enter into subsidy agreements with certain HOAs. During the ~~nine~~three months ended ~~September 30,~~March 31, 2021 and 2020 ~~and 2019,~~ we ~~paid $7.7~~made subsidy payments related to such subsidies of $1.6 million and ~~$10.5~~$1.9 million, respectively, which are included in ~~subsidy payments~~cost of other fee-based services in ~~connection with these arrangements.~~our unaudited consolidated statements of operations and comprehensive income. As of ~~September 30, 2020,~~March 31, 2021, we had ~~$10.1~~$4.7 million accrued for such subsidies, which is included in accrued liabilities and other in the unaudited consolidated balance sheet as of such date. As of December 31, ~~2019,~~2020, we had 0 accrued liabilities for such subsidies.

In the ordinary course of business, we become subject to claims or proceedings from time to time relating to the purchase, sale, marketing, or financing of VOIs or our other business activities. We are also subject to certain matters relating to the Bluegreen Communities’ business, substantially all of the assets of which were sold by us ~~during~~on May 4, 2012. Additionally, from time to time in the ordinary course of business, we become involved in disputes with existing and former employees, vendors, taxing jurisdictions and various other ~~individuals and entities,~~parties, and we also receive individual consumer complaints as well as complaints received through regulatory and consumer agencies, including Offices of State Attorneys General. We take these matters seriously and attempt to resolve any such issues as they arise. We may also become subject to litigation related to the COVID-19 pandemic, including with respect to any actions we take or may be required to take as a result thereof.

Reserves are accrued for matters in which management believes it is probable that a loss will be incurred and the amount of such loss can be reasonably estimated. Management does not believe that the aggregate liability relating to known contingencies in excess of the aggregate amounts accrued will have a material impact on our results of operations or financial condition. However, litigation is inherently uncertain and the actual costs of resolving legal claims, including awards of damages, may be substantially higher than the amounts accrued for these claims and may have a material adverse impact on our results of operations or financial condition.

Management is not at this time able to estimate a range of reasonably possible losses with respect to matters in which it is reasonably possible that a loss will occur. In certain matters, management is unable to estimate the loss or reasonable range of loss until additional developments provide information sufficient to support an assessment of the loss or range of loss. Frequently in these matters, the claims are broad and the plaintiffs have not quantified or factually supported their claim.

On September 22, 2017, Stephen Potje, Tamela Potje, Sharon Davis, Beafus Davis, Matthew Baldwin, Tammy Baldwin, Arnor Lee, Angela Lee, Gretchen Brown, Paul Brown, Jeremy Estrada, Emily Estrada, Michael Oliver, Carrie Oliver, Russell Walters, Elaine Walters, and Mike Ericson, individually and on behalf of all other similarly situated, filed a purported class action lawsuit against us which asserts claims for alleged violations of the Florida Deceptive and Unfair Trade Practices Act and the Florida False Advertising Law. In the complaint, the plaintiffs alleged the making of false representations in connection with our sales of VOIs. The purported class action lawsuit was dismissed without prejudice after mediation. However, ~~on or about~~during April ~~24,~~ 2018, plaintiffs re-filed their individual claims in Palm Beach County Circuit Court. Subsequently, on October 15, 2019, the Court entered an order granting summary judgment in our favor and dismissed all claims. We have moved for reimbursement of our attorneys’ fees. Plaintiffs have appealed the summary ~~judgment~~judgement order.

On February 28, 2018, Oscar Hernandez and Estella Michael filed a purported class action ~~litigation~~lawsuit in San Bernardino Superior Court against BVU. The central claims in the complaint, as amended during June 2018, include alleged failures to pay overtime and wages at termination and to provide meal and rest periods, as well as claims relating to non-compliant wage statements and unreimbursed business expenses; and a claim under the Private Attorney’s General Act. Plaintiffs ~~seek~~sought to represent a class of approximately 660 hourly, non-exempt employees who worked in the state of California since March 1, 2014. The central claims in the complaint, as amended during June 2018, included alleged failures to pay overtime and wages at termination and to provide meal and rest periods, claims relating to non-compliant wage statements and unreimbursed business expenses, and a claim under

2220

~~2014.~~the Private Attorney’s General Act. In April 2019, the parties mediated and agreed to settle the matter for an immaterial amount. ~~The parties have executed the settlement documents. The court issued preliminary~~Final approval of the settlement ~~agreement~~was entered by the court on ~~September 8, 2020. The final approval hearing is set for~~ January 21, 2021. Full payment was made in February 2021 and all obligations have been satisfied.

On June 28, 2018, Melissa S. Landon, Edward P. Landon, Shane Auxier and Mu Hpare, individually and on behalf of all others similarly situated, filed a purported class action lawsuit against the Company and BVU asserting claims for alleged violations of the Wisconsin Timeshare Act, Wisconsin law prohibiting illegal referral selling, and Wisconsin law prohibiting illegal attorney’s fee provisions. Plaintiffs allegations include that we failed to disclose the identity of the seller of real property at the beginning of our initial contact with the purchaser; that we misrepresented who the seller of the real property was; that we misrepresented the buyer’s right to cancel; that we included an illegal attorney’s fee provision in the sales document(s); that we offered an illegal “today only” incentive to purchase; and that we ~~utilize~~utilized an illegal referral selling program to induce the sale of VOIs. Plaintiffs seek certification of a class consisting of all persons who, in Wisconsin, purchased from us one or more VOIs within six years prior to the filing of this lawsuit. Plaintiffs seek statutory damages, attorneys’ fees and injunctive relief. We moved to dismiss the case, and on November 27, 2019, the Court issued a ruling granting the motion in part. We have answered the remaining ~~claims.~~claims and discovery is ongoing. We believe the lawsuit is without merit and intend to vigorously defend the action.

On January 7, 2019, Shehan Wijesinha filed a purported class action lawsuit alleging violations of the Telephone Consumer Protection Act (the “TCPA”)~~. It is alleged~~, specifically that BVU called plaintiff’s cell phone for telemarketing purposes using an automated dialing system, and that plaintiff did not give BVU his express written consent to do so. ~~Plaintiff seeks~~Plaintiffs seek certification of a class comprised of other persons in the United States who received similar calls from or on behalf of BVU without the person’s consent. Plaintiff seeks monetary damages, attorneys’ fees and injunctive relief. We believe the lawsuit is without merit and intend to vigorously defend the action. On July 15, 2019, the court entered an order staying this case pending a ruling from the Federal Communications Commission (“FCC”) clarifying the definition of an automatic telephone dialing system under the TCPA and the decision of the Eleventh Circuit in a separate action brought against a VOI company by a plaintiff alleging violations of the TCPA. On January 7, 2020, the Eleventh Circuit issued a ruling consistent with BVU’s position, and on June 26, 2020, the FCC also issued a favorable ruling. The case ~~currently remains stayed.~~

~~On January 7, 2019, Debbie Adair and thirty-four other timeshare purchasers filed~~was stayed pending the United States Supreme Court’s decision in Facebook, Inc. v. Duguid, which issued a ~~lawsuit against BVU and Bass Pro alleging violations~~ruling favorable to our position on April 1, 2021. We believe the Facebook ruling disposes of the Tennessee Consumer Protection Act, the Tennessee Time-share Act, the California Time-Share Act, fraudulent misrepresentation for failure to make certain required disclosures, fraudulent inducement for inducing purchasers to remain under contract past rescission, unauthorized practice of law, civil conspiracy, unjust enrichment,plaintiff’s claim and ~~breach of contract. We agreed to indemnify Bass Pro~~filings have been made with ~~respect to the claims brought against us in this proceeding. We filed a motion to dismiss. On April 6, 2020,~~ the court ~~granted our motion to dismiss, and on April 29, 2020,~~seeking dismissal of the ~~court entered final judgment in our favor.~~case.

On July 18, 2019, Eddie Boyd, et al. filed an action alleging that BVU and co-defendants violated the Missouri Merchandise Practices Act for allegedly making false statements and misrepresentations with respect to the sale of VOIs. Plaintiffs further have filed a purported class action allegation that BVU’s charging of an administrative processing fee constitutes the unauthorized practice of law, and have also asserted that we and our outside counsel engaged in abuse of process by filing a lawsuit against plaintiffs’ counsel (The Montgomery Law Firm). Plaintiffs seek monetary damages, attorneys’ fees and injunctive relief. On August 31, 2020, the ~~Judge~~court certified a class regarding the unauthorized practice of law claim and dismissed the claims regarding abuse of process. On January 11, 2021, the Court issued an order that the class members are not entitled to rescission of their contracts because they failed to plead fraud in the inducement. Discovery is ongoing. We believe the lawsuit is without ~~merit.~~merit and intend to move to decertify the class.

On July 7, 2020, Robert Barban and approximately 172 other plaintiffs filed an action against our subsidiaries, Bluegreen Resorts Management, Inc. (“BRM”) and Vacation Trust, Inc. (“VTI”), seeking a financial review. Plaintiffs ~~further~~ allege that the allocation system in place does not allow them to freely and easily use, occupy, and enjoy the accommodations and facilities. ~~Finally, they~~They also allege that BRM has unreasonably escalated operating costs and that VTI failed to protect the plaintiffs from these costs. ~~We intend to vigorously defend~~On April 14, 2021, the ~~action and intend to move to dismiss~~court entered an order dismissing the ~~complaint on a number of grounds including the parties’ agreements to arbitrate these issues.~~case without prejudice.

On July 14, 2020, Kenneth Johansen, individually and on behalf of all others similarly situated, filed a purported class action against BVU for alleged violations of the TCPA. Specifically, the named plaintiff alleges that he received ~~at least nine~~numerous telemarketing calls from BVU while he was on the National Do Not Call Registry. ~~He seeks~~ Wefiledamotionto ~~certify a class of similarly situated plaintiffs. We intend to vigorously defend the action. We filed a motion to~~ dismiss,and plaintiff in response filed an amended complaint onSeptember18,2020. On February 18, ~~2020.~~2021, plaintiff filed a motion for class certification seeking to certify a class of thousands of individual proposed class members. On April 15, 2021 a court ordered mediation was conducted at which time the parties were not able to resolve the lawsuit. Discovery is ongoing. We intend to oppose the class certification and we are vigorouslydefendingthisaction.

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On August 30, 2020, over 100 VOI owners at The Manhattan Club (“TMC”) sued BVU and certain unaffiliated entities (the “Non-Bluegreen Defendants”). The complaint ~~includes~~included claims arising out of alleged misrepresentations made during the sale of VOIs at TMC and certain post-sale operational practices, including allegedly charging owners excessive annual maintenance fees and implementing reservation policies that ~~the~~ restrict the ability of VOI owners to use their points to access the resort while allowing the general public to make reservations. The plaintiffs assert in the complaint that Bluegreen acquired operational control of TMC from the Non-Bluegreen Defendants in 2018 and assumed joint liability for any prior wrongdoing by them. We believe this assertion to be erroneous and that the claims against BVU are without merit. ~~Accordingly, we~~

On March 15, 2018, BVU entered into an Agreement for Purchase and Sale of Assets with T. Park Central, LLC, O. Park Central, LLC, and New York Urban Ownership Management, LLC, (collectively “New York Urban”) (“Purchase and Sale Agreement”), which provided for the purchase of The Manhattan Club inventory over a number of years and the management contract for The Manhattan Club Association, Inc. On October 7, 2019, New York Urban initiated arbitration proceedings against BVU alleging that The Manhattan Club Association, Inc. (of which BVU was a member) was obligated to pay an increased management fee to a New York Urban affiliate and that this higher amount would be the benchmark for BVU’s purchase of the management contract under the parties’ Purchase and Sale Agreement. New York Urban also sought damages in the arbitration proceedings in excess of $10 million for promissory estoppel and tortious interference. On November 19, 2019, the parties participated in mediation but did not resolve the matter. On November 20, 2019, New York Urban sent a letter to BVU advising that it was: (1) withdrawing its arbitration demand; (2) notifying the Board that it was not seeking to execute the proposed amendment to the Management Agreement that was originally sent to Bluegreen on April 24, 2019; and (3) was not going to pay itself a management fee for the 2020 operating year in an amount exceeding the 2019 operating year (i.e., $6.5 million). On November 21, 2019, BVU sent New York Urban a Notice of Termination of the Purchase and Sale Agreement. On November 25, 2019, New York Urban sent its own Notice of Termination and a separate letter containing an offer to compromise if BVU resigned its position on the Board and permited New York Urban to enforce its rights to the collateral. On November 29, 2019, BVU accepted the offer and on December 18, 2019, BVU provided New York Urban with resignations of its members on the Board of Directors.

On April 2, 2021, New York Urban initiated new arbitration proceedings against BVU, alleging it is owed over $70 million for periodic inventory closings that have ~~moved~~not occurred since the Purchase and Sale Agreement was terminated or that will not occur because of the termination. New York Urban also seeks over $50 million because, due to ~~dismiss~~ the ~~claims against BVU.~~Purchase and Sale Agreement’s termination, the closing on the management contract will not occur. We believe this new claim is without merit.

Commencing in 2015, it came to our attention that our collection efforts with respect to our VOI notes receivable were being impacted by a then emerging, industry-wide trend involving the receipt of “cease and desist” letters from exit firms and their attorneys purporting to represent certain VOI owners. Following receipt of these letters, we are unable to contact the owners unless allowed by law. We believe these exit firms have encouraged such owners to become delinquent and ultimately default on their obligations and that such actions and our inability to contact the owners ~~are~~have been a ~~primary contributor to~~material factor in the increase in our annual default rates. Our average annual default rates have increased from 6.9% in 2015 to ~~9.7%~~9.6% to date in ~~2020.~~2021. We also estimate that approximately ~~13.7%~~11.9% of the total delinquencies on our VOI notes receivable as of ~~September 30, 2020~~March 31, 2021 related to VOI notes receivable subject to this issue. We have in a number of cases pursued, and we may in the future pursue, legal action against the VOI owners, and as described below, against the exit firms.

On ~~December 21, 2018,~~November 13, 2019, we filed a lawsuit against timeshare exit firm ~~Totten Franqui~~The Montgomery Law Firm and certain of its ~~affiliates (“TPEs”).~~affiliates. In the complaint, we alleged that ~~the TPEs,~~ through various forms of deceptive advertising, as well as inappropriate direct contact with VOI owners, such firm and its affiliates made false statements about us and provided misleading information to the VOI ~~owners. The TPEs have~~owners and encouraged nonpayment by ~~consumers and exacted fees for doing so.~~consumers. We believe the consumers are paying fees to the ~~TPEs~~firm and its affiliates in exchange for illusory services. We have asserted claims ~~against the TPEs~~ under the Lanham Act, as well as tortious interference with contractual relations, civil conspiracy to commit tortious interference and other claims. During the course of the litigation, the TPEs and Totten Franqui filed for bankruptcy, which resulted in the litigation being stayed. We have reached favorable settlements with the TPE principals and are awaiting formal court approval of a settlement with the bankruptcy trustee. The settlement with the principals includes findings of fact against the defendants regarding their business practices and a permanent injunction prohibiting the principals of the TPE from working again in the timeshare exit space.Defendants’ motion to dismiss was denied. Discovery is ongoing.

On November 13, ~~2019,~~2020, we filed a lawsuit against timeshare exit firm, Carlsbad Law Group, LLP, and certain of its associated law firms and affiliates. On December 30, 2020, we filed a lawsuit against timeshare exit firm, The ~~Montgomery~~Molfetta Law Firm, and certain of its ~~affiliates (also included in “TPEs”).~~associated law firms and affiliates. In ~~the complaint,~~both of these actions, we ~~alleged as discussed above, that~~make substantially the TPEs, through various forms of deceptive advertising, as well as inappropriate direct contact with VOI owners, made false statements about us, provided misleading information to the VOI owners and encouraged nonpayment by consumers. We believe the consumers are paying fees to the TPEs in exchange for illusory services. We have asserted

same claims against the ~~TPEs under the Lanham Act,~~timeshare exit firms and its associated law firms and affiliates as ~~well as tortious interference with contractual relations, civil conspiracy to commit tortious interference and other claims. Defendants have moved to dismiss the complaint which~~those made in our action against The Montgomery Law Firm described above. Discovery is ~~pending.~~ongoing in both actions.

10. Income Taxes

We file income tax returns in the U.S. federal jurisdiction and various states and foreign jurisdictions. With certain exceptions, we are no longer subject to U.S. federal, state and local, or non-U.S. income tax examinations by tax authorities for years before ~~2016~~2017 for federal returns and ~~2015~~2016 for state returns.

Our effective income tax rate was approximately ~~46%~~28% and ~~27%~~18% during the ~~nine~~three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ respectively. Effective income tax rates for interim periods are based upon our then current estimated annual rate. Our effective income tax rate varies based upon the estimate of taxable earnings as well as on the mix of taxable earnings in the various states in which we operate. As such, our effective ~~income~~ tax ~~rate~~rates for the ~~nine months ended September 30,~~2021 and 2020 ~~reflects our current~~periods reflect an estimate of the effect of the COVID-19 pandemic on our ~~2020~~ annual taxable earnings, state taxes, non-deductible items and changes in valuation ~~allowances~~allowance on deferred tax ~~assets.~~

of the tax withholding amounts and the employee retention tax credits provided for in the CARES Act. During the nine months ended September 30, 2020, we recorded a tax withholding deferral of $5.0 million and employee retention tax credits of $6.9 million, which is included in selling, general and administrative expenses in our unaudited consolidated statement of operations and comprehensive income for the nine months ended September 30, 2020.each respective year.

Certain of our state filings are under routine examination. While there is no assurance as to the results of these audits, we do not currently anticipate any material adjustments in connection with these examinations.

In May 2015, we entered into Agreement to Allocate Consolidated Income Tax Liability and Benefits with BVH, ~~which owns approximately 93% of our outstanding common stock,~~ and its other subsidiaries at the time pursuant to which, among other customary terms and conditions, the parties agreed to file consolidated federal tax returns. ~~Pursuant to~~Under the ~~Consolidated Tax Agreement,~~agreement, the parties calculate their respective income tax liabilities and attributes as if each of them ~~were~~was a separate filer. If any tax attributes are used by another party to the ~~Consolidated Tax Agreement~~agreement to offset its tax liability, the party providing the benefit will receive an amount for the tax benefits realized. We ~~under this agreement, did not make any payments to or receive any payments from~~paid BVH ~~or its affiliated entities~~$11.2 million during the three months ended ~~September 30, 2019~~March 31, 2021 pursuant to the Agreement. We did not make or receive any payments under the Agreement during the three ~~or nine~~ months ended ~~September 30,~~March 31, 2020. ~~We paid BVH or its affiliated entities $13.0 million under this agreement during the nine months ended September 30, 2019.~~ The ~~Consolidated Tax~~ Agreement was terminated with respect to ~~BBX Capital, Inc. (“New BBX Capital”) and~~the subsidiaries of BVH other than Woodbridge Holdings Corporation, through which BVH holds its ~~subsidiaries~~investment in us, in connection with BVH’s spin-off of ~~New BBX Capital~~the non-Woodbridge subsidiaries on September 30, 2020.

As of ~~September 30,~~March 31, 2020, we did 0t have any significant amounts accrued for interest and penalties or recorded for uncertain tax positions.

11. Related Party Transactions

BVH may be deemed to be controlled by Alan B. Levan, Chairman, Chief Executive Officer and President of BVH and Bluegreen, John E. Abdo, Vice Chairman of BVH and Bluegreen, Jarett S. Levan, a director of BVH and ~~its~~Bluegreen, and former President of BVH, and Seth M. Wise, a director of ~~BVH~~Bluegreen, and former Executive Vice ~~President.~~President and director of BVH. Together, they may be deemed to beneficially own shares of BVH’s Class A Common Stock and Class B Common Stock representing approximately ~~78%~~79% of BVH’s total voting power. Mr. Alan Levan is our Chairman and was appointed our President and Chief Executive Officer effective January 1, 2020. During 2019, we accrued $2.0 million of compensation for Mr. Alan Levan for the performance of certain services for us in a non-executive capacity, all of which was paid during March 2020. John E. Abdo is our Vice Chairman, has been in an executive capacity since October 1, 2020 and previously been in a non-executive capacity. Further, Mr. Jarett Levan and Mr. Wise are members of our Board. In addition, Raymond S. Lopez serves as our Chief Operating Officer and Chief Financial Officer and as BVH’s Chief Financial Officer. Mr. Alan Levan, Mr. Abdo and Mr. Lopez receive a significant portion of their compensation from us for their services on behalf of BVH and the Company. Mr. Alan Levan, Mr. Abdo, Mr. Jarett Levan and Mr. Wise may also be deemed to uscontrol BBX Capital Inc. (“BBX Capital”) and ~~to BVH.~~

~~In April 2015, pursuant to a Loan Agreement~~are executives and ~~Promissory Note, our wholly-owned subsidiary provided an $80.0 million loan to BVH. Amounts outstanding bore interest at a rate~~directors of 6% per annum until April 17, 2020, at which time the interest rate was decreased to 4% per annum. Interest only payments were required on a quarterly basis, with all outstanding amounts becoming due and payable at maturity. In March 2020, the Loan Agreement and Promissory Note was amended to extend the maturity date from April 17, 2020 to April 17, 2021. During the three months ended September 30, 2020 and 2019, we recognized $0.5 million and $1.2 million of interest income on the loan to BVH, respectively. During the nine months ended September 30, 2020 and 2019, we recognized $2.5 million and $3.6 million, respectively, of interest income on the loan to BVH. We paid on August 21, 2020, a special cash dividend of $1.19 per share of our common stock. During August 2020, BVH utilized its proceeds from the special cash dividend to repay the loan in full.that company.

We paid or reimbursed BVH ~~or its affiliated entities at the time $0.7~~$0.1 million and ~~$1.3~~$0.4 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and $0.4 and $1.3 million during the three and nine months ended September 30, 2019,~~ respectively, for management advisory, risk management, administrative and other services. We had accrued ~~$0.2 million and $0.2~~$0.3 million for the services described above as of ~~September 30,~~March 31, 2020, ~~and December~~with 0 such accrual as of March 31, ~~2019, respectively.~~2021. BVH ~~or its affiliates at the time~~ paid or reimbursed us $0.1 million for other shared services during the three months ended March 31, 2020, with 0 such payments or reimbursements during the three months ended March 31, 2021. As of March 31, 2021 and 2020, $0.2 million and $0.1 million, respectively was paid to us by BVH for these services. During the three months ended March 31, 2021 we paid BBX Capital, the former subsidiary of BVH which was spun-off on September 30, 2020, $0.2 million for administrative and other services, and $0.2 million ~~during~~was accrued for payment to BBX Capital for such services as of March 31, 2021.

During the three ~~and nine~~ months ended ~~September 30, 2020, respectively, and $0.2 million during the three and nine months ended September 30, 2019~~March 31, 2021, we paid Abdo Companies, Inc. $38,000 in exchange for certain ~~shared~~management services. AsMr. Abdo is the principal shareholder and Chief Executive Officer of ~~both September 30, 2020 and December 31, 2019, $0.1 million was due to us for these services.~~Abdo Companies, Inc.

See also ~~the~~Note 10: Income Taxes above for a description of the Agreement to Allocate Consolidated Income Tax Liability and Benefits ~~under~~and Note ~~10: Income Taxes above.~~

1: Organization and Basis of Financial Statement Presentation above for a description of the statutory short-form merger effected on May 5, 2021 pursuant to which BVH acquired the approximately 7% of Bluegreen’s outstanding common stock not previously beneficially owned by BVH and Bluegreen became a wholly owned subsidiary of BVH.

12. Segment Reporting

Operating segments are defined as components of an enterprise about which separate financial information is available that is regularly reviewed by the chief operating decision maker in assessing performance and deciding how to allocate resources. Reportable segments consist of one or more operating segments with similar economic characteristics, products and services, production processes, type of customer, distribution system or regulatory environment.

We report our results of operations through 2 reportable segments: (i) ~~Sales~~sales of VOIs and financing; and (ii) ~~Resort~~resort operations and club management.

Our ~~Sales~~sales of VOIs and financing segment includes our marketing and sales activities related to the VOIs that we own, our VOIs we acquire under just-in-time and secondary market inventory arrangements, our sales of VOIs through fee-for-service arrangements with third-party developers, our consumer financing activities in connection with sales of VOIs that we own, and our title services operations through a ~~wholly-owned~~wholly owned subsidiary.

Our ~~Resort~~resort operations and club management segment includes our provision of management services activities for our Vacation Club and for a majority of the HOAs of the resorts within our Vacation Club. In connection with those services, we also provide club reservation services, services to owners and billing and collections services to our Vacation Club and certain HOAs. Additionally, we generate revenue within our resort operations and club management segment from our Traveler Plus program, food and beverage and other retail operations, our third-party rental services activities, and management of construction activities for certain of our fee-based developer clients.

The information provided for segment reporting is obtained from internal reports utilized by management. The presentation and allocation of results of operations may not reflect the actual economic costs of the segments as standalone businesses. Due to the nature of our business, assets are not allocated to a particular segment, and therefore management does not evaluate the balance sheet by segment. If a different basis of allocation were utilized, the relative contributions of the segments might differ but the relative trends in the segments’ operating results would, in management’s view, likely not be materially impacted.

‎

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The table below sets forth our segment information for the three months ended ~~September 30, 2020~~March 31, 2021 (in thousands):


											Sales of ‎VOIs and ‎financing		Resort ‎operations ‎and club ‎management		Corporate ‎and other		Elimination		‎Total
Revenue:	Sales of ‎VOIs and ‎financing		Resort ‎operations ‎and club ‎management		Corporate ‎and other		Elimination		‎Total

Sales of VOIs	$	59,265	$	—	$	—	$	—	$	59,265	$	55,931	$	—	$	—	$	—	$	55,931
Fee-based sales commission revenue		22,119		—		—		—		22,119		25,718		—		—		—		25,718
Other fee-based services revenue		1,281		26,550		—		—		27,831		2,274		26,623		—		—		28,897
Cost reimbursements		—		15,684		—		—		15,684		—		16,608		—		—		16,608
Mortgage servicing revenue		1,403		—		—		(1,403)		—		1,311		—		—		(1,311)		—
Interest income		19,049		—		623		—		19,672		19,128		—		77		—		19,205
Other income, net												—		—		—		—		—
Total revenue		103,117		42,234		623		(1,403)		144,571		104,362		43,231		77		(1,311)		146,359

Costs and expenses:

Cost of VOIs sold		3,597		—		—		—		3,597		5,169		—		—		—		5,169
Net carrying cost of VOI inventory		8,580		—		—		(8,580)		—		7,780		—		—		(7,780)		—
Cost of other fee-based services		800		11,481		—		8,580		20,861		719		8,586		—		7,780		17,085
Cost reimbursements		—		15,684		—		—		15,684		—		16,608		—		—		16,608
Selling, general and administrative expenses		59,502		—		20,254		(406)		79,350		65,654		—		24,655		(157)		90,152
Mortgage servicing expense		997		—		—		(997)		—		1,154		—		—		(1,154)		—
Interest expense		3,910		—		3,409		—		7,319		4,163		—		3,753		—		7,916
Other expense, net		—		—		365		—		365		—		—		214		—		214
Total costs and expenses		77,386		27,165		24,028		(1,403)		127,176		84,639		25,194		28,622		(1,311)		137,144
(Loss) Income before non-controlling interest ‎ and (benefit) provision for income taxes	$	25,731	$	15,069	$	(23,405)	$	—	$	17,395
Income (loss) before non-controlling
interest and provision for income taxes											$	19,723	$	18,037	$	(28,545)	$	—	$	9,215

Add: Depreciation and amortization		1,405		208								1,405		196
Add: Severance		208		114
Segment Adjusted EBITDA ⁽¹⁾	$	27,344	$	15,391							$	21,128	$	18,233

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.

‎

2725

The table below sets forth our segment information for the three months ended ~~September 30, 2019 (in thousands):~~

Revenue:
Sales of
‎VOIs and
‎financing
Resort
‎operations
‎and club
‎management
Corporate
‎and other
Elimination

‎Total
Sales of VOIs
$
66,318
$
—
$
—
$
—
$
66,318
Fee-based sales commission revenue
60,478
—
—
—
60,478
Other fee-based services revenue
4,289
29,455
—
—
33,744
Cost reimbursements
—
17,883
—
—
17,883
Mortgage servicing revenue
1,588
—
—
(1,588)
—
Interest income
20,043
—
2,038
—
22,081
Other income, net
537
—
1,609
—
2,146
Total revenue
153,253
47,338
3,647
(1,588)
202,650
Costs and expenses:
Cost of VOIs sold
3,121
—
—
—
3,121
Net carrying cost of VOI inventory
5,878
—
—
(5,878)
—
Cost of other fee-based services
2,442
14,552
—
5,878
22,872
Cost reimbursements
—
17,883
—
—
17,883
Selling, general and administrative expenses
95,672
—
22,388
(27)
118,033
Mortgage servicing expense
1,561
—
—
(1,561)
—
Interest expense
5,062
—
5,326
—
10,388
Total costs and expenses
113,736
32,435
27,714
(1,588)
172,297
(Loss) Income before non-controlling interest
and (benefit) provision for income taxes
$
39,517
$
14,903
$
(24,067)
$
—
$
30,353
Add: Depreciation and amortization
1,507
321
Add: Severance
594
238
Segment Adjusted EBITDA ⁽¹⁾
$
41,618
$
15,462

~~(1)~~See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.

‎

~~The table below sets forth our segment information for the nine months ended September 30,~~March 31, 2020 ~~(in thousands):~~

Revenue:
Sales of
‎VOIs and
‎financing
Resort
‎operations
‎and club
‎management
Corporate
‎and other
Elimination

‎Total
Sales of VOIs
$
113,447
$
—
$
—
$
—
$
113,447
Fee-based sales commission revenue
64,619
—
—
—
64,619
Other fee-based services revenue
5,353
78,205
—
—
83,558
Cost reimbursements
—
46,654
—
—
46,654
Mortgage servicing revenue
4,508
—
—
(4,508)
—
Interest income
58,258
—
3,388
—
61,646
Other income, net
—
—
41
—
41
Total revenue
246,185
124,859
3,429
(4,508)
369,965
Costs and expenses:
Cost of VOIs sold
8,734
—
—
—
8,734
Net carrying cost of VOI inventory
27,407
—
—
(27,407)
—
Cost of other fee-based services
2,989
30,711
—
27,407
61,107
Cost reimbursements
—
46,654
—
—
46,654
Selling, general and administrative expenses
174,969
—
48,603
(1,145)
222,427
Mortgage servicing expense
3,363
—
—
(3,363)
—
Interest expense
12,745
—
11,932
—
24,677
Total costs and expenses
230,207
77,365
60,535
(4,508)
363,599
(Loss) Income before non-controlling interest
‎ and (benefit) provision for income taxes
$
15,978
$
47,494
$
(57,106)
$
—
$
6,366
Add: Depreciation and amortization
4,447
588
Add: Severance
3,977
1,347
Segment Adjusted EBITDA ⁽¹⁾
$
24,402
$
49,429

‎

~~The table below sets forth our segment information for the nine months ended September 30, 2019~~ (in thousands):

Revenue:
Sales of
‎VOIs and
‎financing
Resort
‎operations
‎and club
‎management
Corporate
‎and other
Elimination

‎Total
Sales of VOIs
$
186,351
$
—
$
—
$
—
$
186,351
Fee-based sales commission revenue
161,033
—
—
—
161,033
Other fee-based services revenue
10,092
83,923
—
—
94,015
Cost reimbursements
—
48,933
—
—
48,933
Mortgage servicing revenue
4,621
—
—
(4,621)
—
Interest income
59,985
—
5,979
—
65,964
Other income, net
537
—
3,691
—
4,228
Total revenue
422,619
132,856
9,670
(4,621)
560,524
Costs and expenses:
Cost of VOIs sold
17,541
—
—
—
17,541
Net carrying cost of VOI inventory
18,853
—
—
(18,853)
—
Cost of other fee-based services
4,832
40,228
—
18,853
63,913
Cost reimbursements
—
48,933
—
—
48,933
Selling, general and administrative expenses
299,028
—
59,145
(507)
357,666
Mortgage servicing expense
4,114
—
—
(4,114)
—
Interest expense
15,391
—
14,564
—
29,955
Total costs and expenses
359,759
89,161
73,709
(4,621)
518,008
Income (loss) before non-controlling interest
‎ and provision (benefit) for income taxes
$
62,860
$
43,695
$
(64,039)
$
—
$
42,516
Add: Depreciation and amortization
4,577
1,050
Add: Severance
594
238
Add: Bass Pro Settlement
39,121
—
Segment Adjusted EBITDA ⁽¹⁾
$
107,152
$
44,983


Revenue:	Sales of ‎VOIs and ‎financing		Resort ‎operations ‎and club ‎management		Corporate ‎and other		Elimination		‎Total

Sales of VOIs	$	45,128	$	—	$	—	$	—	$	45,128
Fee-based sales commission revenue		41,365		—		—		—		41,365
Other fee-based services revenue		2,723		26,591		—		—		29,314
Cost reimbursements		—		19,120		—		—		19,120
Mortgage servicing revenue		1,595		—		—		(1,595)		—
Interest income		20,148		—		1,718		—		21,866
Other income, net		—		—		133		—		133
Total revenue		110,959		45,711		1,851		(1,595)		156,926

Costs and expenses:

Cost of VOIs sold		4,099		—		—		—		4,099
Net carrying cost of VOI inventory		7,914		—		—		(7,914)		—
Cost of other fee-based services		1,470		12,327		—		7,914		21,711
Cost reimbursements		—		19,120		—		—		19,120
Selling, general and administrative expenses		83,138		—		19,234		(175)		102,197
Mortgage servicing expense		1,420		—		—		(1,420)		—
Interest expense		4,664		—		4,154		—		8,818
Total costs and expenses		102,705		31,447		23,388		(1,595)		155,945
Income (loss) before non-controlling
interest and provision for income taxes	$	8,254	$	14,264	$	(21,537)	$	—	$	981

Add: Depreciation and amortization		1,559		190
Add: Severence		2,563		1,134
Segment Adjusted EBITDA ⁽¹⁾	$	12,376	$	15,588

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA including, how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.

13. Subsequent Events

Subsequent events have been evaluated through the date the financial statements were available to be issued. As of such date, there were no subsequent events identified that required recognition or disclosure other than as disclosed in the footnotes herein.

‎

3026

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our unaudited consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q and with our Annual Report on Form 10-K for the year ended December 31, ~~2019.~~2020, including our audited consolidated financial statements and related notes contained therein.

Cautionary Note Regarding Forward-Looking Statements

This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements include all statements that do not relate strictly to historical or current facts and can be identified by the use of words such as “anticipates,” “estimates,” “expects,” “intends,” “plans,” “believes,” “projects,” “predicts,” “seeks,” “will,” “should,” “would,” “may,” “could,” “outlook,” “potential,” and similar expressions or words and phrases of similar import. Forward-looking statements include, among others, statements relating to our future financial performance, our business prospects, strategy and relationships, our anticipated financial position, liquidity and capital needs, economic and industry conditions, including conditions surrounding the COVID-19 pandemic, and their impact on our business and future financial performance, and other similar matters. These statements are based on management’s current expectations and assumptions about future events, which are inherently subject to uncertainties, risks and changes in circumstances that are difficult to predict. Our actual results may differ materially from those expressed in, or implied by, the forward-looking statements as a result of various factors, including, among others:

adverse trends or disruptions in economic conditions generally or in the vacation ownership, vacation rental and travel industries;

risks relating to public health issues, including in particular the ~~COVID-19~~Coronavirus Disease 2019 (“COVID-19”) pandemic and the effects of the pandemic. These risks include resort closures, travel and business restrictions, volatility in the international and national economy and credit markets, worker absenteeism, quarantines and other health-related restrictions; risks associated with the length and severity of the COVID-19 pandemic and our ability to operate successfully ~~resume full business operations thereafter;~~during and after the pandemic, governmental and agency orders, mandates and guidance in response to the COVID-19 pandemic and the duration thereof, which is uncertain and ~~will~~may impact our ability to fully utilize resorts, sales centers and other marketing ~~activities;~~activities and the pace of recovery following the COVID-19 pandemic; other risks including competitive ~~conditions; our~~conditions, liquidity and the availability of capital; our ability to successfully implement our strategic plans and initiatives to navigate the COVID-19 pandemic; risks that our current or future marketing alliances may not be available to us in the future; risks that default rates may increase and exceed our expectations; risks related to our indebtedness, including the potential for accelerated maturities and debt covenant violations; the impact of the pandemic on our dividend policy; the risk of heightened litigation as a result of actions taken in response to the COVID-19 pandemic; the impact of the COVID-19 pandemic on consumers, including their income, their level of discretionary spending both during and after the pandemic, and their views ~~towards~~regarding travel and the vacation ownership industries; and the risk that our resort management fees and finance operations may not continue to generate recurring sources of cash during or following the pandemic to the extent anticipated or at all;

adverse changes to, expirations or terminations of, or interruptions in, and other risks relating to our business and strategic relationships, management contracts, exchange networks or other strategic marketing alliances, and the risk that our business relationship with Bass Pro under the revised terms of our marketing agreement and our relationship with Choice Hotels may not be as profitable as anticipated, or at all, or otherwise not result in the benefits anticipated;

the risks of the real estate market and the risks associated with real estate development, including a decline in real estate values and a deterioration of other conditions relating to the real estate market and real estate development;

adverse events or trends in vacation destinations and regions where the resorts in our network are located, including weather-related events and adverse conditions related to the COVID-19 pandemic;

decreased demand from prospective purchasers of vacation ownership interests (“VOIs”);

our ability to maintain desired amounts of inventory of VOIs for sale;

the availability of financing, our ability to sell, securitize or borrow against our VOI notes receivable aton acceptable terms; and our ability to successfully increase our credit facility capacity or enter into capital market transactions or other alternatives to provide for sufficient available cash for a sustained period of time;

our indebtedness may impact our financial condition and results of operations, and the terms of our indebtedness may limit, among other things, our activities and ability to pay dividends, and we may not comply with the terms of our indebtedness;

changes in our senior management;

our ability to comply with regulations applicable to the vacation ownership industry or our other activities, and the costs of compliance efforts or a failure to comply;

our ability to successfully implement our marketing strategies and plans and the impact they may have on our results and financial condition, including that efforts to increase ~~our~~developed VOI sales ~~to the extent pursued,~~ may not be successful and may adversely impact our cash flow;

our ability to compete effectively in the highly competitive vacation ownership industry and against hotel and ~~providers of~~ other hospitality and lodging alternatives;

our ability to offer or further enhance the Vacation Club experience for our Vacation Club owners and risks related to our efforts and expenses in connection therewith, including that ~~they~~the efforts may not result in the benefits anticipated and expenses may be greater than anticipated;

our customers’ compliance with their payment obligations under financing provided by us, the increased presence and efforts of “timeshare-exit” firms and the success of actions which we may take in connection therewith, and the impact of defaults on our operating results and liquidity position;

the ratings of third-party rating agencies, including the impact of any downgrade on our ability to obtain, renew or extend credit facilities, or otherwise raise funds;

changes in our business model and marketing efforts, plans or strategies, which may cause marketing expenses to increase or adversely impact our revenue, operating results and financial condition, and such expenses as well as our investments, including investments in new and expanded sales centers, and other sales and marketing initiatives, including screening methods and data driven analysis, may not achieve the desired results;

technology and other changes and factors which may impact our telemarketing efforts, including new cell phone technologies that identify or block marketing vendor calls;

the impact of the resale market for VOIs on our business, operating results and financial condition;

risks associated with our relationships with third-party developers, including that third-party developers who provide VOIs to be sold by us pursuant to fee-based services or just-in-time arrangements may not provide VOIs when planned and ~~that third-party~~ developers may not fulfill their obligations to us or to the homeowners associations that maintain the resorts they developed;

risks associated with legal proceedings and regulatory proceedings, examinations or audits of our operations, including claims of noncompliance with applicable regulations or for development related defects, and the impact they may have on our financial condition and operating results;

audits of our or our subsidiaries’ tax returns, including that they may result in the imposition of additional taxes;

environmental liabilities, including claims with respect to mold or hazardous or toxic substances, and their impact on our financial condition and operating results;

risks that natural disasters, including hurricanes, earthquakes, fires, floods and windstorms, may adversely impact our ~~business~~financial condition and operating results, including due to any damage to physical assets or interruption of access to physical assets or operations resulting therefrom, and the frequency ~~and~~or severity of natural disasters may increase due to climate change or other factors;

our ability to maintain the integrity of internal or customer data, the failure of which could result in damage to our reputation and/or subject us to costs, fines or lawsuits;

risks related to potential business expansion or other opportunities that we may pursue, including that they may involve significant costs and the incurrence of significant indebtedness and may not be successful;

‎

the risk that marketing operations at Cabela’s stores and other initiatives may not offset the reduction in mini-vacation package sales due to the elimination of certain programs;

the updating of, and developments with respect to, technology, including the cost involved in updating our technology and the impact that any failure to keep pace with developments in technology could have on our operations or competitive position, and ~~the risk that~~ our information technology expenditures may not result in the expected benefits;

~~the impact on our consolidated financial statements~~ and ~~internal control over financial reporting of the adoption of new accounting standards; and~~

other risks and uncertainties inherent to our business, the vacation ownership industry and ownership of our common stock, including those discussed in the “Risk Factors” section of, and elsewhere in, our Annual Report on Form 10-K for the year ended December 31, ~~2019 and the “Risk Factors” section of this Quarterly Report on Form 10-Q.~~2020.

Terms Used in this Quarterly Report on Form 10-Q

Except as otherwise noted or where the context requires otherwise, references in this Quarterly Report on Form 10-Q to “Bluegreen Vacations,” “Bluegreen,” “the Company,” “we,” “us” and “our” refer to Bluegreen Vacations Corporation, together with its consolidated subsidiaries.

Non-GAAP Financial Measures

This Quarterly Report on Form 10-Q includes discussions of terms that are not recognized terms under generally accepted accounting principles in the United States (“GAAP”), and financial measures that are not calculated in accordance with GAAP, including system-wide sales of VOIs, guest tours, sale to tour conversion ratio, average sales volume per guest, EBITDA, Segment Adjusted EBITDA, Adjusted EBITDA, and ~~Segment~~Adjusted EBITDA Attributable to Shareholders. References to “EBITDA” means earnings, or net income, before taking into account interest income (excluding interest earned on VOI notes receivable), interest expense (excluding interest expense incurred on debt secured by our VOI notes receivable), income and franchise taxes and depreciation and amortization. References to “Adjusted EBITDA” means EBITDA, adjusted to exclude loss (gain) on assets held for sale, and other items that we believe are not representative of ongoing operating results. Accordingly, we exclude severance charges net of employee retention tax credits, and incremental costs associated with the COVID-19 pandemic in the computation of Adjusted EBITDA. For purposes of the EBITDA and Adjusted EBITDA calculations for each period presented, no adjustments were made for interest income earned on our VOI notes receivable or the interest expense incurred on debt that is secured by such notes receivable because they are both considered to be part of the ordinary operations of our business. References to “Adjusted EBITDA Attributable to Shareholders” means Adjusted EBITDA excluding amounts attributable to the non-controlling interest in Bluegreen/Big Cedar Vacations, LLC (“Bluegreen/Big Cedar”) (in which we own a 51% interest). Refer to “Key Business and Financial Metrics and Terms Used by Management” below for further discussion of these financial metrics. In addition, see “Results of Operations” below for a reconciliation of ~~EBITDA and~~ Adjusted EBITDA to net income and system-wide sales of VOIs to gross sales of ~~VOIs, which in each case, is the most comparable GAAP financial measure.~~VOIs.

Critical Accounting Policies and Estimates

For a discussion of critical accounting policies, see “Significant Accounting Policies” in our Annual Report on Form 10-K for the year ended December 31, ~~2019.~~2020.

New Accounting Pronouncements

See Note 2 to our unaudited consolidated financial statements included in Item 1 of this report for a discussion of new accounting pronouncements applicable to us.

Executive Overview

We are a leading vacation ownership company that markets and sells VOIs and manages resorts in popular leisure and urban destinations. Our resort network includes 45 Club Resorts (resorts in which owners in our Vacation Club have the right to use most of the units in connection with their VOI ownership) and 23 Club Associate Resorts (resorts in which owners in our Vacation Club have the right to use a limited number of units in connection with their VOI ownership). Our Club Resorts and Club Associate Resorts are primarily located in ~~popular,~~ high-volume, “drive-to” vacation locations, including Orlando, Las Vegas, Myrtle Beach, Charleston and ~~Charleston,~~New Orleans, among others. Through our points-based system, the approximately ~~218,000~~214,000 ownersin our Vacation Club have the flexibility ~~subject to availability,~~ to stay at units

available at any of our resorts and have access to ~~nearly~~over 11,300 other hotels and resorts through partnerships and exchange networks. We ~~also~~ have a robust sales and marketing platform supported by exclusive marketing relationships with nationally-recognized consumer brands, such as ~~with~~ Bass Pro and Choice Hotels. ~~These~~We believe these marketing relationships ~~have historically generated~~drive sales within our core demographic.

On May 5, 2021, Bluegreen Vacations Holding Corporation (“BVH”), formerly BBX Capital Corporation, ~~currently owns~~which previously owned approximately 93% of ~~our~~Bluegreen’s issued and outstanding common ~~stock.~~stock acquired all of the approximately 7% of the outstanding shares of Bluegreen’s common stock not already beneficially owned by BVH through a statutory short-form merger under Florida law. In connection with the merger, Bluegreen’s shareholders (other than BVH) are entitled to receive 0.51 shares of BVH’s Class A Common Stock for each share of Bluegreen’s common stock that they held at the effective time of the merger. As a result of the completion of the merger, Bluegreen has become a wholly owned subsidiary of BVH and Bluegreen’s common stock is no longer publicly traded.

Continued Impact of ~~the~~ COVID-19 ~~Pandemic~~on our Business

~~The~~We continue to be adversely affected by the economic impact of the COVID-19 ~~pandemic has resulted in an unprecedented disruption in~~pandemic. In response to the U.S. economy and the travel, hospitality and vacation ownership industries due to, among other things, resort closures, travel restrictions and restrictions on business operations, including government guidance and restrictions with respect to travel, public accommodations, social gatherings and related matters. On March 23, 2020pandemic, we temporarily closed all of our VOI sales ~~centers; our retail~~centers and marketing operations in the last week of March 2020 and took other measures with a goal of mitigating the impact of the pandemic and positioning the Company to navigate the pandemic successfully. By March 31, 2021, we were operating marketing kiosks at 105 Bass Pro Shops and Cabela’s stores, ~~and outlet malls; and our~~including 7 new Cabela’s locations opened during the three months ended March 31, 2021; had reactivated the Choice Hotels call transfer program. In connection with these actions we canceled existing owner reservations through May 15, 2020 and new prospect guest tours through June 30, 2020. Further, some of our Club and Club Associate Resorts were closed in accordance with government mandates and advisories. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations and our closed resorts began to welcome guests as government mandates were lifted. By September 30, 2020, we recommenced marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores, we reactivated our Choice Hotels call transfer program,program; had reopened all of our ~~resorts were open,~~resorts; and reopened all but ~~one~~two of our VOI sales centers. Further, resort occupancy rates were approximately 70% at resorts with sales centers ~~were open.~~in the first quarter of 2021 ~~Resort occupancy for~~compared to 66% in the ~~third~~first quarter of 2020 ~~was~~ ~~approximately 70%. Additionally, in October 2020, we recommenced marketing operations in one additional Bass Pro Shop~~ and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores. However, there is no assurance that our marketing operations at Bass Pro or Cabela’s stores, or our VOI sales centers will remain open, includingvacation packages sold were 15% higher in the ~~event~~first quarter of ~~an increase in COVID-19 cases.~~

As a result of the effect of the pandemic, we implemented several cost mitigating activities beginning in March 2020, including reductions in workforce of over 1,600 positions and the placement of another approximate 3,200 of our associates on temporary furlough or reduced work hours. As of September 30, 2020, approximately 3,200 associates had returned to work on a full-time basis for a total of approximately 4,400 full-time associates as of September 30, 20202021 compared to ~~approximately 6,060 full-time associates as~~the first quarter of ~~September 30, 2019. As a result~~2020. Although this trend of ~~the effect of~~reduced travel for vacation packages sold prior to the COVID-19 pandemic ~~during~~still exists, we are encouraged by the ~~three~~eagerness of our owners to travel to our resorts and nine months ended September 30, 2020, we incurred $0.4 million and $5.1 million in severance, respectively, and $1.5 million and $13.1 million, respectively, of payroll and payroll benefit expense relating to employees on temporary furlough or reduced work hours. These payments and expenses are included in selling, general and administrative expenses in our unaudited consolidated statements of operations and comprehensive income for the ~~three and nine months ended September 30, 2020.~~

~~As a precautionary measure~~first quarter of 2021 we have sold 49,000 vacation packages compared to provide additional liquidity if needed, in March 2020, we drew down $60.0 million under our lines-of-credit and pledged or sold receivables under certain of our receivable backed facilities to increase our cash position. As of September 30, 2020, we repaid the $60.0 million borrowed under our lines-of-credit. While we paid a special cash dividend of $1.19 per share during August 2020, there is no assurance that we will recommence paying regular dividends or pay any other special dividends43,000 in the ~~future. During the second~~first quarter of 2020, we suspended our regular quarterly cash dividends on our common stock. Also, in June 2020, we amended our Liberty Bank Facility to extend the advance period and maturity date, reduced the outstanding borrowings from $50.0 million to $40.0 million, decreased the advance rate from 85% for qualified confirming receivables to 80% by September 2020 and, commencing July 1, 2020, changed the interest rate from the Prime Rate with a floor of 4.00% to the Prime Rate minus 0.10% with a floor of 3.40%. In September 2020, we amended our NBA Receivables Facility to extend the advance period and maturity date, decreased the advance rate from 85%

for qualified receivables to 80%, and changed the interest rate from one month LIBOR plus 2.75% (with an interest rate floor of 3.50%) to one month LIBOR plus 2.25% (with an interest rate floor of 3.00%). In October 2020, we completed the 2020-A Term Securitization, a private offering and sale of approximately $131.0 million of investment-grade, VOI receivable backed notes (the “Notes”) at an overall blended interest rate of approximately 2.60%. The gross advance rate for this transaction was 88.0% and the Notes mature in February 2036. Proceeds from the 2020-A Term Securitization were used to paydown approximately $82.1 million owed on existing receivable-backed facilities, (thus creating additional availability on those facilities), capitalize a reserve fund, pay fees and expenses associated with the transaction, and for general corporate purposes. We continue to actively pursue additional credit facility capacity, and capital market transactions. For more detailed information see “Liquidity and Capital Resources” below.

The Coronavirus Aid, Relief, and Economic Securities Act (“CARES Act”) was signed into law on March 27, 2020 in response to the COVID-19 pandemic. As of September 30, 2020, we evaluated the income tax provisions of the CARES Act and determined they would have no significant effect on either our September 30, 2020 income tax rate or the computation of our estimated effective tax rate for the year ended December 31, 2020. However, we have taken advantage of the deferral of the employer portion of the tax withholding amounts and the employee retention tax credits provided for in the CARES Act. During the nine months ended September 30, 2020, we recorded a tax withholding deferral of $5.0 million and employee retention tax credits of $6.9 million, which is included in selling, general and administrative expenses in our unaudited consolidated statements of operations and comprehensive income for the nine months ended September 30, 2020.

VOI Sales and Financing

Our primary business is the marketing and selling of deeded VOIs, developed either by us or by third parties. Customers who purchase these VOIs receive an annual allotment of points, which can be redeemed for stays at one of our resorts or at ~~nearly~~ 11,300 other hotels and resorts available through partnerships and exchange networks. Historically, VOI companies have funded the majority of the capital investment in connection with resort development with internal resources and acquisition and development financing. In 2009, we began selling VOIs on behalf of third-party developers and ~~have~~ successfully diversified from a business focused on capital-intensive resort development to a more flexible model with a mix of developed and capital-light inventory as determined by management to be appropriate from time to time based on market and economic conditions, available cash, and other factors. Our relationships with third-party developers enable us to generate fees from the sales and marketing of their VOIs without incurring the significant upfront capital investment generally associated with resort acquisition or development. While sales of acquired or developed inventory typically result in a greater contribution to EBITDA and Adjusted EBITDA, fee-based ~~VOI~~ sales typically do not require an initial investment or involve development financing risk. Both acquired or developed VOI sales and fee-based VOI sales ~~drive~~result in recurring, incremental and long-term fee streams by adding owners to our Vacation Club and new resort management contracts. ~~Fee-based sales of VOIs~~Fee-Based Sales comprised ~~32%~~36% and ~~38%~~45% of system-wide sales of VOIs during the three ~~month and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and 51% for each of the three and nine months ended September 30, 2019.~~respectively. While we intend to remain flexible with respect to our sales of the different categories of our VOI inventory in the future based on economic conditions, business initiatives and other considerations, we currently expect that our percentage of fee-based sales will continue to decrease over time as we continue to ~~reflecting~~increase our ~~recent~~ focus on developed VOI sales and secondary market sales. In conjunction with our VOI sales, we also generate interest income by ~~originating loans~~providing financing to qualified purchasers. Collateralized by the underlying VOIs, our loans are generally structured as 10-year, fully-amortizing loans with a fixed interest rate ranging from approximately 12% to approximately 18% per annum. As of ~~September 30, 2020,~~March 31, 2021, the weighted-average interest rate on our VOI notes receivable was ~~14.9%~~15.1%. In addition, we earn fees for various other services, including title and escrow services in connection with the closing of VOI sales, and ~~we generate fees for~~ mortgage servicing.

3530

Resort Operations and Club Management

We enter into management agreements with the HOAs that maintain most of the resorts in our Vacation Club and earn fees for providing management services to those HOAs and our approximately ~~218,000~~214,000 Vacation Club owners. These resort management services include oversight of housekeeping services, maintenance, and certain accounting and administration functions. Our management contracts ~~generally~~ yield highly predictable, recurring cash flows and do not have the traditional risks associated with hotel management contracts that are generally linked to daily rate or occupancy. Our management contracts are typically structured as “cost-plus,” with an initial term of three years and automatic ~~one-year~~one year renewals. In connection with the management services provided to the Vacation Club, we manage the reservation system and provide owner, billing and collection services. In addition to resort and club management services, we earn fees for various other services that ~~generally~~ produce recurring, predictable and long term-revenue, including construction management services for third-party developers. As described above, while some of our Club Resorts and Club Associate Resorts were closed during March 2020 in response to the COVID-19 pandemic, all were subsequently reopened by December 31, 2020 and ~~remained open as of September 30, 2020.~~ currently remain open.

Key Business and Financial Metrics Used by Management

~~Operating Metrics~~

~~Sales of VOIs.~~ ~~Represent sales of our owned VOIs, including developed VOIs~~Management uses several key business and ~~those acquired through JIT and secondary market arrangements, reduced by equity trade allowances and an estimate of uncollectible VOI notes receivable. In addition~~financial metrics that are specific to the ~~factors impacting system-wide sales~~vacation ownership industry. For a discussion of ~~VOIs (as described below), sales of VOIs are impacted~~such metrics, see “Key Business and Financial Metrics Used by ~~the proportion of system-wide sales of VOIs sold on behalf of third-parties on a commission basis, which are not included in sales of VOIs.~~

~~System-wide Sales of VOIs.~~ Represents all sales of VOIs, whether owned by us or a third party immediately prior to the sale. Sales of VOIs owned by third parties are transacted as sales of VOIs in our Vacation Club through the same selling and marketing process we use to sell our VOI inventory. We consider system-wide sales of VOIs to be an important operating measure because it reflects all sales of VOIs by our sales and marketing operations without regard to whether we or a third party owned such VOI inventory at the time of sale. System-wide sales of VOIs is not a recognized term under GAAP and should not be considered as an alternative to sales of VOIs or any other measure of financial performance derived in accordance with GAAP or to any other method of analyzing our results as reported under GAAP.

~~Guest Tours.~~ ~~Represents the number of sales presentations given at our sales centers during the period.~~

~~Sale to Tour Conversion Ratio.~~ ~~Represents the rate at which guest tours are converted to sales of VOIs and is calculated by dividing guest tours by the number of VOI sales transactions.~~

~~Average Sales Volume Per Guest (“VPG”).~~ Represents the sales attributable to tours at our sales locations and is calculated by dividing VOI sales by guest tours. We consider VPG to be an important operating measure because it measures the effectiveness of our sales process, combining the average transaction price with the sale-to-tour conversion ratio.

~~For further information see Item 8. Financial Statements and Supplementary Data – Note 2:~~ ~~Basis of Presentation and Recently Issued Accounting Pronouncements~~Management” in our Annual Report on Form 10-K for the year ended December 31, ~~2019.~~2020.

EBITDA and Adjusted EBITDA

~~EBIDTA~~EBITDA, Adjusted EBITDA and Adjusted ~~EBITDA.~~EBITDA Attributable to Shareholders. We define EBITDA as earnings, or net income, before taking into account interest income (excluding interest earned on VOI notes receivable), interest expense (excluding interest expense incurred on debt secured by our VOI notes receivable), income and franchise taxes and depreciation and amortization. ~~We define~~ Adjusted EBITDA is defined as our EBITDA, adjusted to exclude amounts ~~attributable to the non-controlling interest in Bluegreen/Big Cedar Vacations (in which we own a 51% interest),~~of loss (gain) on assets held for sale, and other items that we believe are not representative of ongoing operating results. Accordingly, we exclude certain items such as severance charges net of employee retention tax credits and incremental costs associated with the COVID-19 ~~pandemic, and~~pandemic. We define Adjusted EBITDA Attributable to Shareholders as our Adjusted EBITDA excluding amounts ~~paid, accrued or incurred~~attributable to the non-controlling interest in ~~connection with the Bass Pro settlement in June 2019 in the computation of Adjusted EBITDA.~~Bluegreen/Big Cedar Vacations (in which we own a 51% interest). For purposes of the calculation of EBITDA, Adjusted EBITDA and Adjusted EBITDA ~~calculations~~Attributable to Shareholders for each period presented, no adjustments were made for interest income earned on our VOI notes receivable or the interest expense incurred on debt that is secured by such notes receivable because they are both considered to be part of the ordinary operations of our business.

We consider our ~~total~~ EBITDA, Adjusted EBITDA, Adjusted EBITDA Attributable to Shareholders and ~~our~~ Segment Adjusted EBITDA to be indicators of our operating performance, and they are used by us to measure our ability to service debt, fund capital expenditures and expand our business. EBITDA and Adjusted EBITDA are also used by companies, lenders, investors and others because they exclude certain items that can vary widely across different industries or among companies within the same industry. For example, interest expense can be dependent on a company’s capital structure, debt levels and credit ratings. Accordingly, the impact of interest expense on earnings can vary significantly among companies. The tax positions of companies can also vary because of their differing abilities to take advantage of tax benefits and because of the tax policies of the jurisdictions in which they operate. As a result, effective tax rates and provision for income taxes can vary considerably among companies. EBITDA, Adjusted EBITDA and Adjusted EBITDA Attributable to Shareholders also exclude depreciation and amortization because companies utilize productive assets of different ages and use different methods of both acquiring and depreciating productive assets. These differences can result in considerable variability in the relative costs of productive assets and the depreciation and amortization expense among companies.

EBITDA, Adjusted EBITDA and Adjusted EBITDA Attributable to Shareholders are not recognized terms under GAAP and should not be considered as an alternative to net income ~~(loss)~~ or any other measure of financial performance or liquidity, including cash flow, derived in accordance with GAAP, or to any other method or analyzing our results as reported under GAAP. The limitations of using EBITDA, Adjusted EBITDA or Adjusted EBITDA Attributable to Shareholders as an analytical tool include, without limitation, that EBITDA, Adjusted EBITDA and Adjusted EBITDA Attributable to Shareholders do not reflect (i) changes in, or cash requirements for, our working capital

needs; (ii) our interest expense, or the cash requirements necessary to service interest or principal payments on our indebtedness (other than as noted above); (iii) our tax expense or the cash requirements to pay our taxes; (iv) historical cash expenditures or future requirements for capital expenditures or contractual commitments; or (v) the effect on earnings or changes resulting from matters that we ~~consider~~do not believe to be indicative of our future operations or performance. Further, although depreciation and amortization are non-cash charges, the assets being depreciated and amortized ~~will~~ often have to be replaced in the future, and EBITDA and Adjusted EBITDA, Adjusted EBITDA and Adjusted EBITDA Attributable to Shareholders do not reflect any cash ~~requirements~~that may be required for such replacements. In addition, ~~our~~the definition of Adjusted EBITDA or Adjusted EBITDA Attributable to Shareholders may not be comparable to definitions of Adjusted EBITDA, Adjusted EBITDA Attributable to Shareholders or other similarly titled measures used by other companies.

‎

Results of Operations

Adjusted EBITDA Attributable to Shareholders for the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020 ~~and 2019:~~

We consider Segment Adjusted EBITDA in connection with our evaluation of the operating performance of our business segments as described in Note 12: Segment Reporting to our unaudited consolidated financial statements included in Item 1 of this Quarterly Report on Form 10-Q. See above for a discussion of our definition of Adjusted EBITDA and related measures, how management uses it to manage our business and material limitations on its usefulness. The following tables set forth Segment Adjusted EBITDA, ~~total~~ Adjusted EBITDA, Adjusted EBITDA Attributable to Shareholders, EBITDA and a reconciliation of EBITDA, Adjusted EBITDA and Adjusted EBITDA Attributable to Shareholders to net income, ~~the~~our most comparable GAAP financial measure:


	For the Three Months Ended September 30,				For the Nine Months Ended September 30,				For the Three Months Ended ‎March 31,
(in thousands)	2020		2019		2020		2019		2021		2020
Adjusted EBITDA - sales of VOIs ‎ and financing	$	27,344	$	41,618	$	24,402	$	107,152	$	21,128	$	12,376
Adjusted EBITDA - resort operations ‎ and club management		15,391		15,462		49,429		44,983		18,233		15,588
Total Segment Adjusted EBITDA		42,735		57,080		73,831		152,135		39,361		27,964
Less: corporate and other		(20,373)		(20,109)		(44,575)		(60,308)
Less: Corporate and other										(22,557)		(16,073)
Less: Adjusted EBITDA attributable to non-controlling interest in Bluegreen/Big Cedar Vacations										(2,218)		(809)
Total Adjusted EBITDA attributable to shareholders	$	22,362	$	36,971	$	29,256	$	91,827	$	14,586	$	11,082


	For the Three Months Ended ‎March 31,
(in thousands)	2021		2020
Net income attributable to shareholders	$	5,057	$	201
Net income attributable to the non-controlling interest ‎in Bluegreen/Big Cedar Vacations		2,166		736
Net income		7,223		937
Add: Depreciation and amortization		3,851		3,899
Less: Interest income (other than interest earned ‎ on VOI notes receivable)		(77)		(1,718)
Add: Interest expense - corporate and other		3,753		4,154
Add: Franchise taxes		86		17
Add: Provision for income taxes		1,992		44
EBITDA		16,828		7,333
Gain on assets held for sale		(24)		(44)
Add: Severance and other ⁽¹⁾		—		4,602
Adjusted EBITDA		16,804		11,891
Adjusted EBITDA attributable to non-controlling ‎interest in Bluegreen/Big Cedar Vacations		(2,218)		(809)
Adjusted EBITDA attributable to shareholders	$	14,586	$	11,082

(1)Severance and other for the three months ended March 31, 2020 consisted of severance of $4.5 million and COVID-19 incremental costs of $0.1 million.

3733

For the Three Months Ended
‎September 30,
For the Nine Months Ended
‎September 30,
(in thousands)
2020
2019
2020
2019
Net income attributable to shareholders
$
9,901
$
20,327
$
1,272
$
24,297
Net income attributable to the
‎  non-controlling interest in
‎  Bluegreen/Big Cedar Vacations
2,644
2,248
4,021
9,095
Net Income
12,545
22,575
5,293
33,392
Add: Depreciation and amortization
3,891
3,585
11,680
10,453
Less: Interest income (other than interest
‎  earned on VOI notes receivable)
(623)
(1,799)
(3,388)
(5,437)
Add: Interest expense - corporate and other
3,409
5,326
11,932
14,564
Add: Franchise taxes
101
112
118
171
Add: Provision for income taxes
4,850
7,778
1,073
9,124
EBITDA
24,173
37,577
26,708
62,267
Loss (gain) on assets held for sale
283
(166)
326
(2,146)
Add: Severance, net of employee retention
credits
381
1,924
4,904
1,924
Add: COVID-19 incremental costs
282
—
1,756
—
Add: Bass Pro Settlement
—
—
—
39,121
Adjusted EBITDA
25,119
39,335
33,694
101,166
Adjusted EBITDA attributable to the
‎  non-controlling interest
‎  in Bluegreen/Big Cedar Vacations
(2,757)
(2,364)
(4,438)
(9,339)
Adjusted EBITDA attributable to
shareholders
$
22,362
$
36,971
$
29,256
$
91,827

The following table reconciles system-wide sales of VOIs to gross sales of VOIs, the most comparable GAAP financial measure.


	For the Three Months Ended ‎March 31,
(in thousands)	2021		2020
Gross sales of VOIs	$	68,250	$	75,481
Add: Fee-Based sales		38,797		61,908
System-wide sales of VOIs	$	107,047	$	137,389

‎

For the Three Months Ended
September 30,
For the Nine Months Ended
September 30,
(in thousands)
2020
2019
2020
2019
Gross sales of VOIs
$
71,149
$
82,729
$
157,530
$
225,834
Add: Fee-Based sales
33,159
87,646
97,266
237,793
System-wide sales of VOIs
$
104,308
$
170,375
$
254,796
$
463,627

3834

For the three ~~and nine~~ months ended ~~September 30, 2020~~March 31, 2021 compared to the three ~~and nine~~ months ended ~~September 30, 2019~~March 31, 2020

Sales of VOIs and Financing



	For the Three Months Ended September 30,						For the Three Months Ended March 31,
	2020			2019			2021			2020
	Amount		% of ‎System- ‎wide sales ‎ of VOIs ⁽⁵⁾	Amount		% of ‎System- ‎wide sales ‎ of VOIs ⁽⁵⁾	Amount		% of ‎System- ‎wide sales ‎ of VOIs ⁽⁵⁾	Amount		% of ‎System- ‎wide sales ‎ of VOIs ⁽⁵⁾
(in thousands)
Developed VOI sales ⁽¹⁾	$	37,314	36%	$	87,863	52%	$	41,382	39%	$	87,577	64%
Secondary Market sales		24,076	23		72,081	42		28,025	26		63,771	46
Fee-Based sales		33,159	32		87,646	51		38,797	36		61,908	45
JIT sales		14,845	14		4,505	3		3,873	4		2,942	2
Less: Equity trade allowances ⁽⁶⁾		(5,086)	(5)		(81,720)	(48)		(5,030)	(5)		(78,809)	(57)
System-wide sales of VOIs		104,308	100%		170,375	100%		107,047	100%		137,389	100%
Less: Fee-Based sales		(33,159)	(32)		(87,646)	(51)		(38,797)	(36)		(61,908)	(45)
Gross sales of VOIs		71,149	68		82,729	49		68,250	64		75,481	55
Provision for loan losses ⁽²⁾		(11,884)	(17)		(16,411)	(20)		(12,319)	(18)		(30,353)	(40)
Sales of VOIs		59,265	57		66,318	39		55,931	52		45,128	33
Cost of VOIs sold ⁽³⁾		(3,597)	(6)		(3,121)	(5)		(5,169)	(9)		(4,099)	(9)
Gross profit ⁽³⁾		55,668	94		63,197	95		50,762	91		41,029	91
Fee-Based sales commission revenue⁽⁴⁾		22,119	67		60,478	69		25,718	66		41,365	67
Financing revenue, net of financing expense		15,545	15		15,008	9		15,122	14		15,659	11
Other income, net		—	0		537	(1)
Other fee-based services, title operations and other, net		481	0		1,847	1		1,555	1		1,253	1
Net carrying cost of VOI inventory		(8,580)	(8)		(5,878)	(3)		(7,780)	(7)		(7,914)	(6)
Selling and marketing expenses		(53,613)	(51)		(88,232)	(52)		(58,001)	(54)		(75,140)	(55)
General and administrative expenses - sales and ‎ marketing		(5,889)	(6)		(7,440)	(4)		(7,653)	(7)		(7,998)	(6)
Operating profit - sales of VOIs and financing		25,731	25%		39,517	23%		19,723	18%		8,254	6%
Add: Depreciation and amortization		1,405			1,507			1,405			1,559
Add: Severance		208			594
Adjusted EBITDA - sales of VOI and financing	$	27,344		$	41,618
Add: Severance and other								—			2,563
Adjusted EBITDA - sales of VOIs and financing							$	21,128		$	12,376

(1)Developed VOI sales represent sales of VOIs acquired or developed by ~~us as part of our developed VOI business.~~us. Developed VOI sales do not include Secondary Market sales, Fee-Based sales or JIT sales.

(2)Percentages for provision for loan losses are calculated as a percentage of gross sales of VOIs, which excludes Fee-Based sales (and not ~~as a percentage~~ of system-wide sales of VOIs).

(3)Percentages for costs of VOIs sold and gross profit are calculated as a percentage of sales of VOIs (and not ~~as a percentage of~~based on system-wide sales of VOIs).

(4)Percentages for Fee-Based sales commission revenue are calculated as a percentage of Fee-Based sales (and not ~~as a percentage of system-wide sales of VOIs).~~

~~(5)Represents the applicable line item, calculated as a percentage of system-wide sales of VOIs, unless otherwise indicated in the above footnotes.~~

~~(6)~~Equity trade allowances are amounts granted to customers upon trading in their existing VOIs in connection with the purchase of additional VOIs. Subject to certain exceptions, equity trade allowances were generally eliminated in June 2020.

‎

For the Nine Months Ended September 30,
2020
2019
Amount
% of
‎System-
‎wide sales
‎ of VOIs ⁽⁵⁾
Amount
% of
‎System-
‎wide sales
‎ of VOIs ⁽⁵⁾
(in thousands)
Developed VOI sales ⁽¹⁾
$
128,396
50%
$
255,288
55%
Secondary Market sales
98,576
39
184,571
40%
Fee-Based sales
97,266
38
237,793
51
JIT sales
20,453
8
9,157
2
Less: Equity trade allowances ⁽⁶⁾
(89,895)
(35)
(223,182)
(48)
System-wide sales of VOIs
254,796
100%
463,627
100%
Less: Fee-Based sales
(97,266)
(38)
(237,793)
(51)
Gross sales of VOIs
157,530
62
225,834
49
Provision for loan losses ⁽²⁾
(44,083)
(28)
(39,483)
(17)
Sales of VOIs
113,447
45
186,351
40
Cost of VOIs sold ⁽³⁾
(8,734)
(8)
(17,541)
(9)
Gross profit ⁽³⁾
104,713
92
168,810
91
Fee-Based sales commission revenue⁽⁴⁾
64,619
66
161,033
68
Financing revenue, net of financing expense
46,658
18
45,101
10
Other income, net
—
0
537
0
Other fee-based services, title operations and other, net
2,364
1
5,260
1
Net carrying cost of VOI inventory
(27,407)
(11)
(18,853)
(4)
Selling and marketing expenses
(155,597)
(61)
(238,205)
(51)
General and administrative expenses - sales and
‎ marketing
(19,372)
(8)
(60,823)
(13)
Operating profit - sales of VOIs and financing
15,978
6%
62,860
14%
Add: Depreciation and amortization
4,447
4,577
Add: Severance
3,977
594
Add: Bass Pro Settlement
—
39,121
Adjusted EBITDA - sales of VOIs and financing
$
24,402
$
107,152

~~(1)Developed VOI sales represent sales of VOIs acquired or developed by us as part of our developed VOI business. Developed VOI sales do not include Secondary Market sales, Fee-Based sales or JIT sales.~~

~~(2)Percentages for provision for loan losses are calculated as a percentage of gross sales of VOIs, which excludes Fee-Based sales (and not as a percentage of system-wide sales of VOIs).~~

~~(3)Percentages for costs of VOIs sold and gross profit are calculated as a percentage of sales of VOIs (and not as a percentage of system-wide sales of VOIs).~~

~~(4)Percentages for Fee-Based sales commission revenue are calculated as a percentage of Fee-Based sales (and not as a percentage of~~based on system-wide sales of VOIs).

(5)Represents the applicable line item, calculated as a percentage of system-wide sales of VOIs unless otherwise indicated in the above footnotes.

(6)Equity trade allowances are amounts granted to customers upon trading in their existing VOIs in connection with the purchase of additional VOIs. Subject to certain exceptions, equity trade allowances were generally eliminated in June 2020.

Sales of VOIs. Sales of VOIs were ~~$59.3~~$55.9 million and ~~$113.4~~$45.1 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and $66.3 million and $186.4 million during the three and nine months ended September 30, 2019,~~ respectively. Sales of VOIs were impacted by the factors described below in ~~the discussion of~~ system-wide sales of VOIs, primarily the adverse impact of the COVID-19 pandemic. Gross sales of VOIs were reduced by ~~$11.9~~$12.3 million and ~~$44.1~~$30.4 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and $16.4 million and $39.5 million during the three and nine months ended September 30, 2019,~~ respectively, for the provision for loan losses. The provision for loan losses varies based on the amount of financed, non-fee based sales during the period and changes in our estimates of future notes receivable

performance for existing and newly originated loans. Our provision for loan losses as a percentage of gross sales of VOIs was ~~17%~~18% and ~~28%~~40% during the three ~~and nine~~ months ended ~~September 30,~~March 31,

2021 and 2020, ~~respectively, and 20% and 17% for the three and nine months ended September 30, 2019,~~ respectively. The percentage of our sales which were realized in cash within 30 days from sale was ~~approximately 41% and 40%~~45% during the three months ended ~~September 30, 2020~~March 31, 2021 and ~~September 30, 2019, respectively, and 41% and 42% during the nine months ended September 30, 2020 and September 30, 2019, respectively.~~

~~The decrease in the provision for loan losses~~43% during the three months ended September 30, 2020 as compared to the same period in 2019 was primarily due to an increase in sales realized in cash and an increase in sales to existing owners during the 2020 period. Further, we believe that it is still too early to know the full impact of COVID-19 on our default or delinquency rates, however, we believe that the COVID-19 pandemic will have a significant impact on our VOI notes receivable. Accordingly, inMarch 31, 2020.

In March 2020, we recorded an additional allowance ~~for loan losses~~ of $12.0 million which ~~includes~~included our estimate at that time of customer defaults as a result of changing economic factors related to the COVID-19 pandemic. We believe that the COVID-19 pandemic ~~based~~may continue to have an impact on ~~our historical experience, forbearance requests received from our customers, and other factors, including but not limited to,~~ the seasoning of the notes receivable and FICO scores of the customers. In March 2020, we began receiving requests from borrowers requesting a modification of their VOI note receivable due to financial hardship resulting from the economic impacts of the COVID-19 pandemic. Hardship requests declined in June 2020 and the program was discontinued on June 30, 2020. As of September 30, 2020, 3.8%collectibility of our ~~portfolio was granted up to a three-month deferral or extension of payments, of which 86% have subsequently resumed payments under the newly modified terms.~~VOI notes receivable. In addition to the COVID-19 pandemic, the provision for loan losses continues to be impacted by defaults which we believe are attributable to the receipt of letters from third parties and attorneys who purport to represent certain VOI owners and who have encouraged such owners to become delinquent and ultimately default on their obligations. Defaults associated with such letters during the ~~nine~~three months ended ~~September 30, 2020, decreased by 4% compared to~~March 31, 2021 were approximately the same ~~period of 2019.~~as during the three months ended March 31, 2020. See Note 9: Commitments and Contingencies to our unaudited consolidated financial statements included in Item 1 of this report for additional information regarding such letters and actions we have taken in connection with such letters. The impact of the COVID-19 pandemic isand the continued impact of actions taken by timeshare exit firms are highly uncertain and there is no assurance that our steps taken to mitigate the impact onof the pandemic or actions taken by timeshare exit firms will be successful. As a result, actual defaults may differ from our estimates and the allowance for loan losses may not prove to be adequate.

The average annual default rates and delinquency rates (more than 30 days past due) on our VOI notes receivable were as follows:



	For the Twelve Months Ended March 31,
	2021	2020

Average annual default rates ⁽¹⁾	9.64%	9.31%

	As of March 31,
	2021	2020

Delinquency rates ⁽¹⁾	3.09%	3.19%

(1)The Average annual default rates in the table above include VOIs which have been defaulted but had not yet been charged off due to the provisions of certain of our receivable-backed notes payable transactions, as well as certain third-party and attorney represented cease and desist loans over 127 days delinquent. Accordingly, these have been removed from the Delinquency Rates above.

In addition to the factors described ~~which impact~~below impacting system-wide sales of VOIs, sales of VOIs are impacted by the proportion of system-wide sales of VOIs sold on behalf of third parties on a commission basis, which are not included in sales of VOIs.

~~The average annual default rates and delinquency rates (more than 30 days past due) on our VOI notes receivable were as follows:~~

For the Twelve Months Ended September 30,
2020
2019
Average annual default rates
9.71%
8.59%
As of September 30,
2020
2019
Delinquency rates
3.23%
3.31%

System-wide sales of VOIs. System-wide sales of VOIs were ~~$104.3~~$107.0 million and ~~$254.8~~$137.4 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and $170.4 million and $463.6 million during the three and nine months ended September 30, 2019,~~ respectively. System-wide sales of VOIs ~~increased by 16.5% through February 29, 2020 compared~~depend on the number of guests who attend a timeshare sale presentation (a “guest tour”). The number of guest tours reflects the number of existing owner guests we have staying at a resort with a sales center and the number of new guest arrivals who each agree to ~~the same period in 2019. However, as previously described, on March 23, 2020, as~~attend a ~~result of the COVID-19 pandemic, we temporarily closed all of our VOI~~ sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations, except for marketing operations at outlet malls duepresentation. Due to our determination that traffic to the malls did not justify reopening. By September 30, 2020, we recommenced our marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores, we reactivated our Choice Hotels call transfer program, all of our resorts were open, and all but one of our VOI sales centers were open.~~The temporary closure of all marketing operations and VOI sales centers as a result of~~ the COVID-19 pandemic and ~~other adverse impacts~~

our decision to temporarily cease marketing activities beginning in March 2020 and the resulting decrease in the vacation package pipeline, the number of guests and owners who traveled in the first quarter of 2021 was significantly lower than our experience prior to the pandemic.Further, the COVID-19 pandemic significantly impacted, ~~system-wide sales of VOIs during the three and nine months ended September 30, 2020~~ and is expected to continue to significantly impact, system-wide sales of ~~VOIs for the foreseeable future, including the remainder of 2020. However, the~~VOIs. The ultimate impact, including the extent and duration of the impact, cannot be predicted at this time.

Included in system-wide sales are Fee-Based Sales, JIT Sales, Secondary Market Sales and developed VOI sales. Sales by category are tracked based on which deeded VOI is conveyed in each transaction. ~~We manage which~~The individual VOIs ~~are~~ sold is based on several factors, including the needs of fee-based clients, our debt service requirements and default resale requirements under term securitizations and similar transactions. These factors and business initiatives contribute to fluctuations in the amount of sales by category from period to period. Fee-Based Sales comprised 32% and 38% of system-wide sales of VOIs during the three and nine months ended September 30, 2020, respectively, and 51% during both of the three and nine months ended September 30, 2019, respectively. The decrease in system-wide sales was due in part to the temporary closure of our VOI sales centers in response to the COVID-19 pandemic and other adverse impacts of the pandemic, as described above. While we intend to remain flexible with respect to our sales of the different categories of our VOI inventory in the future based on economic conditions, business initiatives and other considerations, we currently expect that our percentage of fee-based sales will decrease over time as we have recently increased efforts with respect to our developed VOI sales. Actual trends may differ from current expectations.

The following table sets forth certain information for system-wide sales of VOIs for the three ~~and nine~~ months ended ~~September 30, 2020~~March 31, 2021 and ~~2019:~~2020:


	For the Three Months Ended ‎September 30,						For the Nine Months Ended ‎September 30,						For the Three Months Ended ‎March 31,
	2020		2019		Change		2020		2019		Change		2021		2020		Change

Number of sales centers open
at period-end		25		26	(4)	%		25		26	(4)	%
Number Bass Pro and Cabela's
marketing locations at period-end		92		75	23	%		92		75	23	%
(dollars in thousands)
Number of sales centers open at period-end ⁽¹⁾														24		26	(8)	%
Number of active sales arrangements ‎ with third-party clients at period-end		15		15	—	%		15		15	—	%		15		15	—	%
Total number of VOI sales
transactions		6,130		11,613	(47)	%		15,657		30,530	(49)	%
Total number of VOI sales transactions														6,197		8,686	(29)	%
Average sales price per transaction	$	17,094	$	14,799	16	%	$	16,324	$	15,290	7	%	$	17,303	$	15,873	9	%
Number of total guest tours		36,268		65,875	(45)	%		83,022		179,180	(54)	%		34,821		40,665	(14)	%
Sale-to-tour conversion ratio– ‎ total marketing guests		16.9%		17.6%	(70)	bp		18.9%		17.0%	190	bp		17.8%		21.4%	(360)	bp
Number of existing owner guest tours														18,332		18,529	(1)	%
Sale-to-tour conversion ratio– ‎ existing owners														20.6%		26.2%	(560)	bp
Number of new guest tours		17,583		40,914	(57)	%		40,762		109,451	(63)	%		16,489		22,136	(26)	%
Sale-to-tour conversion ratio– ‎ new marketing guests		12.4%		14.4%	(200)	bp		15.1%		14.0%	110	bp		14.7%		17.3%	(260)	bp
Percentage of sales to existing owners		66.8%		52.5%	1,430	bp		63.9%		53.9%	1,000	bp		63.5%		59.7%	380	bp
Average sales volume per guest	$	2,889	$	2,609	11	%	$	3,079	$	2,605	18	%	$	3,079	$	3,390	(9)	%

(1)During the last week of March 2020, we temporarily closed all of our VOI sales centers in response to the COVID-19 pandemic. All were reopened in 2020 with the exception of two sales centers that were consolidated and one sales center that has not reopened since its closure in March 2020.

Cost of VOIs Sold. During the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ cost of VOIs sold was ~~$3.6~~$5.2 million and ~~$3.1~~$4.1 million, respectively, and represented ~~6% and 5%, respectively,~~9% of sales of ~~VOIs. During the nine months ended September 30, 2020 and 2019, cost of~~ VOIs ~~sold was $8.7 million and $17.5 million, respectively, and represented 8% and 9%, respectively, of sales of VOIs.~~during both periods. Cost of VOIs sold as a percentage of sales of VOIs varies between periods based on the relative costs of the specific VOIs sold in each period, ~~and~~ the size of the point packages of the VOIs sold (due to offered volume discounts) and discounts ~~including consideration of cumulative sales~~ to existing ~~owners).~~owners. Additionally, the effect of changes in estimates under the relative sales value method, including estimates of sales, future defaults, upgrades and incremental revenue from the resale of repossessed VOI inventory, are reflected on a retrospective basis in the period the change occurs. Therefore, cost of sales will typically be favorably impacted in periods where a significant amount of Secondary Market VOI inventory is acquired or actual defaults and equity trades are higher than anticipated and the resulting change in estimate is recognized. Cost of VOIs sold as a percentage of sales of VOIs ~~increased~~remained consistent during the three months ended ~~September 30, 2020, as compared to the prior year period, primarily due to sales of relatively higher cost VOIs~~March 31, 2021 and ~~lower secondary market~~

purchases during the current year period. Cost of VOIs sold as a percentage of sales of VOIs decreased during the nine months ended September 30, 2020, as compared to the prior year period, primarily due to the impact of anticipated higher future defaults partially offset by lower cost secondary market purchases.March 31, 2020.

Fee-Based Sales Commission Revenue. During the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ we sold ~~$33.2~~$38.8 million and ~~$87.6~~$61.9 million, respectively, of third-party VOI inventory under commission arrangements and earned sales and marketing commissions of ~~$22.1~~$25.7 million and $60.5 million, respectively, in connection with those sales. During the nine months ended September 30, 2020 and 2019, we sold $97.3 million and $237.8 million, respectively, of third-party VOI inventory under commission arrangements and earned sales and marketing commissions of $64.6 million and $161.0$41.4 million, respectively, in connection with those sales. The decreases in sales of third-party developer inventory on a commission basis during the ~~2020 periods~~2021 period was due primarily to ~~the temporary closure of VOI sales centers~~a decrease in new guest tours as a result of the COVID-19 pandemic and other factors described ~~above.~~above, coupled with our strategy to increase our focus on developed VOI sales and secondary market sales. We earned an average sales and marketing commission of ~~67%~~66% and ~~66%~~67% during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and 69% and 68% during the three and nine months ended September 30, 2019,~~ respectively, which is net of a reserve for commission refunds in connection with early defaults and cancellations pursuant to the terms of certain of our fee-based service arrangements. The decrease in sales and marketing commissions as a percentage of fee-based sales for the three months ended September 30, 2020 as compared to the three months ended September 30, 2019 was primarily related to an increase in our reserve for cancellations coupled with a decrease in fee-based sales.

Financing Revenue, Net of Financing Expense — Sales of VOIs. Interest income on ~~VOI~~VOIs notes receivable was ~~$19.0~~$19.1 million and ~~$20.0~~$20.1 million during the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ respectively, which was partially offset by interest expense on receivable-backed debt of ~~$3.9~~$4.1 million and $5.1 million, respectively. Interest income on VOI notes receivable was $58.3 million and $60.0 million during the nine months ended September 30, 2020 and 2019, respectively, which was partially offset by interest expense on receivable-backed debt of $12.7 million and $15.4$4.7 million, respectively. The ~~increase~~decrease in finance revenue net of finance expense ~~during~~in the ~~2020 periods~~2021 period as compared to the ~~2019 periods~~2020 period is primarily due to lower ~~outstanding receivable-backed debt balances and lower weighted-average cost of borrowings due to lower interest rates partially offset by lower~~ notes receivable balances ~~primarily due to the temporary closure of VOI sales centers~~ as a result of lower system-wide sales of VOIs due to the COVID-19 pandemic and other factors described ~~above.~~above, partially offset by lower outstanding receivable-backed debt balances and a lower weighted-average cost of borrowing attributable to the lower interest rate in the 2021 period. Revenues from mortgage servicing ~~of $1.4 million and $4.5 million~~

during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020 ~~respectively,~~of $1.3 million and $1.6 million, ~~and $4.6 million during the three and nine months ended September 30, 2019,~~ respectively, are included in financing revenue, net of mortgage servicing expenses of ~~$1.0 million~~$1.2 and ~~$3.4~~$1.4 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and $1.6 million and $4.1 million during the three and nine months ended September 30, 2019,~~ respectively.

Other Fee-Based Services — Title Operations, net. During the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ revenue from our title operations was ~~$1.3~~$2.3 million and ~~$4.3~~$2.7 million, respectively, which was partially offset by expenses directly related to our title operations of ~~$0.8~~$0.7 million and $2.4 million, respectively. During the nine months ended September 30, 2020 and 2019, revenue from our title operations was $5.4 million and $10.1 million, respectively, which was partially offset by expenses directly related to our title operations of $3.0 million and $4.8$1.5 million, respectively. Resort title fee revenue varies based on VOI sales volumes as well as the ~~relative~~ title costs in the jurisdictions where the inventory being sold is located. The decrease in the ~~2020 periods~~2021 period is due to ~~the temporary closure~~lower system-wide sales of ~~VOI sales centers~~VOIs as a result of the COVID-19 pandemic and other factors described above.

Net Carrying Cost of VOI Inventory. The carrying cost of our ~~VOI~~ inventory was ~~$10.4~~$10.9 million and ~~$9.2~~$9.8 million during the three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ respectively, which was partially offset by rental and sampler revenues of ~~$1.8~~$3.1 million and ~~$3.4~~$1.9 million, respectively. The carrying cost of our VOI inventory was $30.9 million and $26.6 million during the nine months ended September 30, 2020 and 2019, respectively, which was partially offset by rental and sampler revenues of $3.5 million and $7.8 million, respectively. The increasedecrease in net carrying costs of VOI inventory was primarily related to ~~decreased~~increased rentals of developer inventory and ~~decreased~~increased sampler stays, ~~due to, among other things, government ordered travel restrictions and temporary resort closures in accordance with government mandates and advisories associated with the COVID-19 pandemic as well as,~~partially offset by increased maintenance fees and developer subsidies associated with ~~our~~the increase in our VOI inventory. In certain circumstances, we offset marketing costs by using inventory for marketing guest stays.

Selling and Marketing Expenses. Selling and marketing expenses were ~~$53.6~~$58.0 million and ~~$155.6~~$75.1 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and $88.2 million and $238.2 million during the three and nine months ended September 30, 2019,~~ respectively. As a percentage of system-wide sales of VOIs, selling and marketing expenses were ~~51%~~54% and ~~61%~~55% during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, compared to 52%~~

~~and 51% during the three and nine months ended September 30, 2019,~~ respectively. The decrease in selling and marketing expenses as a percentage of system-wide sales of VOIs during the three months ended ~~September 30, 2020~~March 31, 2021 compared to ~~September 30, 2019, is primarily due to cost mitigation efforts as well as a higher proportion of sales to owners in~~ the ~~third quarter of 2020.~~ ~~The increase in selling and marketing expenses as a percentage of system-wide sales of VOIs during the nine~~three months ended ~~September 30,~~March 31, 2020, ~~compared to September 30, 2019,~~ is primarily attributable to ~~certain fixed costs inherent in Bluegreen’s sales and marketing operations and~~ the costs of maintaining certain sales and marketing associates on furlough in 2020 despite the temporary closure of our VOI sales sites and marketing operations ~~during April and May 2020~~in connection with the COVID-19 pandemic as discussed above. During the three ~~and nine~~ months ended ~~September 30,~~March 31, 2020, we incurred ~~$0.1~~$1.9 million ~~and $4.0 million, respectively,~~ in severance and ~~$1.4~~$0.7 million ~~and $12.3 million, respectively,~~ of payroll and benefits expenses relating to employees on temporary furlough or reduced work hours as a result of the impact of the COVID-19 pandemic. ~~In addition, since reopening activities commenced, we incurred costs associated~~There were no such severance or furlough expenses during the three months ended March 31, 2021. All but two of the sales offices which were closed during March 2020 in connection with ~~the~~ ~~reopening of 87 Bass Pro and Cabela’s stores that were open prior to~~ the COVID-19 pandemic ~~and~~ have subsequently been reopened. This decrease was partially offset by costs incurred associated with the commencement of marketing operations at ~~5 new~~7 additional Cabela’s ~~stores.~~stores during the three months ended March 31, 2021. We utilize these stores to sell mini-vacation packages to customers for future travel which require the customers to attend a timeshare presentation.

~~Our agreement~~ Additionally, during the 2021 period, we incurred costs associated with Bass Pro previously provided for the payment of a variable commission upon the sale of a VOI to a marketing prospect obtained through the Bass Pro marketing channels. As previously disclosed, pursuant to the settlement agreement and amended marketing arrangement with Bass Pro entered into during June 2019, the settlement payment and a portion of the ongoing annual marketing fees are fixed costs and/or are subject to annual minimums regardless of the volume of VOI sales produced from the resulting marketing prospects generated from the amended agreement, including reduced sales as a result of the temporary closure ofredesigning our sales ~~operations due to the COVID-19 pandemic. If~~and marketing platform including updating our sales offices, refreshing our marketing ~~operations pursuant~~material and adding new sales and marketing senior leadership positions. Further, we have invested in various local and national marketing programs to ~~the amended agreement with Bass Pro do~~attract new customers. These programs may not be successful or generate a sufficient number of prospects ~~and leads or is terminated or limited, we may not be able to successfully market and sell our products and services at anticipated levels or at levels required in order~~ to offset the program costs ~~associated with~~incurred.

‎

The following table sets forth certain new customer marketing information, excluding sampler and other returning owner vacation packages, for the three months ended March 31, 2021 and 2020:


	For the Three Months Ended ‎March 31,
	2021		2020		% Change
Number of Bass Pro and Cabela's marketing ⁽¹⁾ ‎locations at period-end		105		89	18
Number of vacation packages outstanding, ‎ beginning of the period ⁽²⁾		121,915		169,294	(28)
Number of vacation packages sold		49,374		42,917	15
Number of vacation packages outstanding, ‎ end of the period ⁽²⁾		132,142		172,828	(24)
% of Bass Pro vacation packages at period end		54%		44%	23
% of Cabela's vacation packages at period end		18%		5%	260
% of Choice Hotel vacation packages at period end		20%		28%	(29)
% of Other vacation packages at period end		9%		24%	(63)

(1)During the last week of March 2020, we temporarily closed all of our ~~marketing efforts. In addition, the amended arrangement with~~ Bass Pro and Cabela’s marketing locations in response to the COVID-19 pandemic.

(2)Excludes vacation packages sold to customers more than one year prior to the period presented and vacation packages sold to customers who had already toured but purchased an additional vacation package.

During 2020, we eliminated certain of our lower performing mini-vacation programs, including a lead generation operation at various malls. While the elimination of this program has resulted in ~~an increase~~lower sales of mini-vacation packages, we believe our expansion into Cabela’s and other programs will make up for the lost mini-vacation packages in the future. Additionally, package sales generated through our ~~marketing costs as a percentage of sales from the~~Choice call transfer program ~~based on increases in program fixed costs and anticipated VOI sales volumes from this marketing channel. In light of the decrease in sales due~~declined 46% compared to the ~~COVID-19 pandemic,~~2020 period, reflecting lower call activity at Choice.

In addition to vacation packages sold to new prospects, we also sell vacation packages to customers who have already toured and have indicated they would tour again. As of March 31, 2021, the ~~increase in cost~~pipeline of ~~this marketing program has adversely impacted our results of operations and cash flow and may continue to have an adverse impact if sales continue to be below expected levels.~~such packages was approximately 15,200.

General and Administrative Expenses — Sales and Marketing Operations.General and administrative expenses, representing expenses directly attributable to sales and marketing operations, were ~~$5.9~~$7.7 million and ~~$19.4~~$8.0 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively, and $7.4 million and $60.8 million during the three and nine months ended September 30, 2019,~~ respectively. As a percentage of system-wide sales of VOIs, general and administrative expenses directly attributable to sales and marketing operations ~~was~~were 7% and 6% ~~and 8%~~ during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, respectively, and 4% and 13% during the three and nine months ended September 30, 2019, respectively, reflecting fixed costs, including costs of maintaining certain sales associates on furlough. Included in general and administrative expenses attributable to sales and marketing operations for the nine months ended September 30, 2019 was approximately $39.1 million related to the settlement of the dispute with Bass Pro in June 2019. See Note 9: Commitments and Contingencies to our unaudited consolidated financial statements included in Item 1 of this report for additional information regarding the Bass Pro settlement.respectively.

‎

Resort Operations and Club Management

For the Three Months Ended
‎September 30,
For the Nine Months Ended
‎September 30,
(in thousands)
2020
2019
2020
2019
Resort operations and
‎ club management revenue
$
42,234
$
47,338
$
124,859
$
132,856
Resort operations and club
management expense
(27,165)
(32,435)
(77,365)
(89,161)
Operating profit - resort
‎ operations and club management
15,069
36%
14,903
31%
47,494
38%
43,695
33%
Add: Depreciation and amortization
208
321
588
1,050
Add: Severance
114
238
1,347
238
Adjusted EBITDA - resort
operations and club management
$
15,391
$
15,462
$
49,429
$
44,983


	For the Three Months Ended ‎March 31,
(dollars in thousands)	2021			2020
Resort operations and club management revenue	$	43,231		$	45,711
Resort operations and club management expense		(25,194)			(31,447)
Operating profit - resort operations and club ‎management		18,037	42%		14,264	31%
Add: Depreciation and amortization		196			190
Add: Severance		—			1,134
Adjusted EBITDA - resort operations and ‎ club management	$	18,233		$	15,588

Resort Operations and Club Management Revenue. Resort operations and club management revenue decreased ~~11% and 6% for~~5% during the three ~~and nine~~ months ended ~~September 30, 2020,~~March 31, 2021 as compared to the three ~~and nine~~ months ended ~~September 30, 2019, respectively.~~March 31, 2020. Cost reimbursement revenue, which ~~primarily~~ consists of payroll and ~~payroll related~~other operating expenses ~~for management of~~ which we incur and pass through to

the HOAs, ~~and other services we provide where we are the employer,~~ decreased ~~12% and 5%~~13% during the three ~~and nine~~ months ended ~~September 30, 2020,~~March 31, 2021 as compared to the three ~~and nine~~ months ended ~~September 30, 2019, respectively, reflecting~~March 31, 2020. The decrease in cost reimbursement revenue was primarily attributable to the ~~temporary closure of many resorts related~~reduction in headcount due to the COVID-19 ~~pandemic, as described above.~~pandemic. Net of cost reimbursement revenue, resort operations and club management revenues ~~decreased 10% and 7%~~remained consistent during the three ~~and nine~~ months ended ~~September 30, 2020 as compared to three~~March 31, 2021 and ~~nine months ended September 30, 2019, respectively, primarily as a result of decreases in revenues from our Traveler Plus program, other owner programs,~~ ~~resort retail operations and third-party rental commissions as a result of the COVID-19 pandemic.~~ 2020. Our resort network includes 68 ~~and 69 Vacation~~ Club and ~~Vacation~~ Club Associate Resorts as of ~~September 30, 2020~~both March 31, 2021 and ~~2019, respectively.~~2020. We managed 49 resort properties as of both ~~September 30, 2020~~March 31, 2021 and ~~September 30, 2019.~~2020.

Resort Operations and Club Management Expense. During the three ~~and nine~~ months ended ~~September 30, 2020,~~March 31, 2021, resort operations and club management expense decreased ~~16% and 13% ,~~20% compared to ~~the~~ three ~~and nine~~ months ended ~~September 30, 2019, respectively.~~March 31, 2020. The ~~decreases were~~decrease was primarily due to ~~cost mitigation efforts implemented in~~lower costs incurred during the first quarter of 2020 ~~in addition to lower costs related to the Traveler Plus program, other owner programs and resort retail operations in the 2020 periods as compared to the 2019 periods, in each case,~~ as a result of or in response to the COVID-19 pandemic.

Corporate and Other


	For the Three Months Ended ‎September 30,				For the Nine Months Ended ‎September 30,				For the Three Months Ended ‎March 31,
(dollars in thousands)	2020		2019		2020		2019		2021		2020
General and administrative expenses -^‎corporate and other	$	(20,254)	$	(22,149)	$	(48,603)	$	(58,603)	$	(24,655)	$	(19,234)
Adjusted EBITDA attributable to the ‎ non-controlling interest ‎ in Bluegreen/Big Cedar Vacations		(2,757)		(2,364)		(4,438)		(9,339)
Other (expense) income, net		(365)		1,609		41		3,691		(214)		133
Franchise taxes		101		112		118		171		86		17
Loss (gain) on assets held for sale		283		(166)		326		(2,146)
Gain on assets held for sale										(24)		(44)
Add: Depreciation and amortization		2,278		1,757		6,645		4,826		2,250		2,150
Add: Severance		59		1,092		1,782		1,092
Less: Employee Retention credit related to severance		—		—		(2,202)		—
Add: COVID-19 incremental costs		282		—		1,756		—
Add: Severance and other										—		905
Adjusted EBITDA - Corporate and other	$	(20,373)	$	(20,109)	$	(44,575)	$	(60,308)	$	(22,557)	$	(16,073)

General and Administrative Expenses — Corporate and Other. General and administrative expenses directly attributable to corporate overhead were ~~$20.3~~$24.7 million and ~~$48.6~~$19.2 million during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively,~~respectively. The increase was primarily due to increased employee benefits and ~~$22.1~~higher executive and management incentive compensation during the three months ended March 31, 2021 as compared to the three months ended March 31, 2020.

Other (Expense) Income, net. Other (expense) income, net was ($0.2) million and ~~$58.6~~$0.1 million during the three ~~and nine~~ months ended ~~September 30, 2019,~~March 31, 2021 and 2020, respectively.

Interest Expense. Interest expense not related to receivable-backed debt was $3.8 million and $4.2 million during the three months ended March 31, 2021 and 2020, respectively. The ~~decreases were~~decrease in interest expense during the three months ended March 31, 2021 was primarily due to ~~a $6.9 million employee retention credit earned in June 2020 under~~lower outstanding debt balances and lower weighted-average cost of borrowing, as compared to the ~~CARES Act ($2.2 million of which~~three months ended March 31, 2020.

Provision for Income Taxes. Our effective income tax rate was ~~earned on severance). This credit was partially offset by $0.1 million~~approximately 28% and ~~$1.8 million in severance cost for corporate employees~~18% during the three ~~and nine~~ months ended ~~September 30,~~March 31, 2021 and 2020, ~~respectively,~~respectively. Effective income tax rates for interim periods are based upon our then current estimated annual rate. Our effective income tax rate varies based upon the estimate of taxable earnings as well as on the mix of taxable earnings in the various states in which ~~$0.1 million~~we operate. As such, our effective tax rates for the 2021 and ~~$1.2 million, respectively, was due to severance related to cost mitigation efforts attributable to~~2020 periods reflect an estimate of the effect of the COVID-19 ~~pandemic.~~pandemic on our annual taxable earnings, state taxes, non-deductible items and changes in valuation allowance on deferred tax assets for each respective year. For further information, see Note 10: Income Taxes to our unaudited consolidated financial statements included in Item 1 of this report.

Adjusted EBITDA Attributable to Non-Controlling Interest in Bluegreen/Big Cedar Vacations. We include in our consolidated financial statements the results of operations and financial condition of Bluegreen/Big Cedar Vacations, our 51% owned subsidiary. The non-controlling interest in Adjusted EBITDA of Bluegreen/Big Cedar Vacations is the portion of Bluegreen/Big Cedar Vacations’ Adjusted EBITDA that is attributable to Big Cedar LLC, which holds the remaining 49% interest in Bluegreen/Big Cedar Vacations. Adjusted EBITDA attributable to the non-controlling interest in Bluegreen/Big Cedar Vacations was ~~$2.8~~$2.2 million and ~~$4.4~~$0.8 million during the three ~~and nine~~ months ended ~~September 30,~~March

31, 2021 and 2020, ~~respectively, and $2.4 million and $9.3 million during the three and nine months ended September 30, 2019,~~ respectively. The ~~decrease~~increase in Adjusted EBITDA attributable to the non-controlling interest in Bluegreen/Big Cedar Vacations for the ~~nine~~three months ended ~~September 30, 2020~~March 31, 2021 was primarily related to the decreased impact of the COVID-19 pandemic ~~including~~and a decrease in the ~~temporary closure of our VOI sales centers~~provision for loan losses in ~~connection with~~ the ~~COVID-19 pandemic~~2021 period as compared to the 2020 period as described above.

~~Interest Expense.~~Interest expense not related to receivable-backed debt was $3.4 million and $11.9 million during the three and nine months ended September 30, 2020, respectively, and $5.3 million and $14.6 million during the three and nine months ended September 30, 2019, respectively. The decrease in interest expense during the three and nine months ended September 30, 2020 was primarily due to a lower weighted-average cost of borrowing, partially offset by higher outstanding debt balances during the 2020 periods.

~~Other (Expense) Income, net.~~
‎Other (expense) income, net was ($0.4) million and $0.1 million during the three and nine months ended September 30, 2020, respectively, and $2.1 million and $4.2 million during the three and nine months ended September 30, 2019, respectively. These decreases were primarily related to a land sale during June 2019 that resulted in a gain of $2.0 million and $1.7 million in Hurricane Irma business interruption insurance proceeds received in July 2019.

~~Provision for Income Taxes.~~ Our effective income tax rate was approximately 46% and 27% for the nine months ended September 30, 2020 and 2019, respectively. Effective income tax rates for interim periods are based upon our current estimated annual rate. Our effective income tax rate varies based upon the estimate of taxable earnings as well as on the mix of taxable earnings in the various states in which we operate. ~~Our effective income tax rate was different than the expected federal income tax rate of 21% due to the impact of nondeductible items, state income taxes and changes in valuation~~

4641

~~allowances on deferred tax assets.~~ ~~For further information, see Note 10: Income Taxes to our unaudited consolidated financial statements included in Item 1 of this report.~~

Changes in Financial Condition

The following table summarizes our cash flows for the periods indicated (in thousands):

For the Nine Months Ended
‎September 30,
2020
2019
Net cash provided by operating activities
$
51,975
$
50,325
Net cash provided by (used in) investing activities
74,272
(15,253)
Net cash used in financing activities
(137,478)
(77,030)
Net decrease in cash, cash equivalents, and restricted cash
$
(11,231)
$
(41,958)



	For the Three Months Ended ‎March 31,
	2021		2020

Net cash provided by (used in) operating activities	$	2,821	$	(13,826)
Net cash used in investing activities		(4,049)		(2,819)
Net cash (used in) provided by financing activities		(25,138)		52,614
Net (decrease) increase in cash, cash equivalents, and restricted cash	$	(26,366)	$	35,969

Cash Flows from Operating Activities

The increase of ~~$1.7 million to $52.0~~$16.6 million of operating cash flow during the ~~nine~~three months ended ~~September 30, 2020~~March 31, 2021 compared to the ~~nine~~three months ended ~~September 30, 2019~~March 31, 2020 reflects the ~~following:~~

~~a $14.8 million reduction in income tax payments,~~

~~$16.0 million less in payments made to Bass Pro pursuant~~following during the 2021 period compared to the ~~settlement agreement and amended arrangement entered into in June 2019,~~2020 period:

~~$17.2 million~~A higher portion of sales being in cash (including down payments from customers),

lower compensation and bonus payments to certain associates,

decreased spending on the acquisition and development of inventory, ~~during the 2020 period as compared to the 2019 period~~

, lower payments of interest on debt, offset ~~in large part~~ by

~~decreases in sales~~higher income tax payments of VOIs, including cash sales and down payments from customers as a result of the impact of the COVID-19 pandemic, including the temporary closure of VOI sales centers in response to the COVID-19 pandemic, and

~~a reduction in working capital.~~$10.0 million.

Cash Flows from Investing Activities

Cash ~~provided by~~used in investing activities increased ~~$89.5~~$1.2 million during the ~~nine~~three months ended ~~September 30, 2020~~March 31, 2021 compared to the same period in ~~2019,~~2020, reflecting the repayment in full of the $80.0 million loan we previously made to Bluegreen Vacations Holding corporation (previously BBX Capital Corporation) (“BVH”) (as described in Note 11 to the Consolidated Financial Statements) and decreasedincreased expenditures for property and equipment in the ~~2020 period, partially offset by $3.2 million in net proceeds received for the sale of land during the 2019~~2021 period.

Cash Flows from Financing Activities

Cash ~~used in~~provided by financing activities ~~increased $60.4~~decreased $77.8 million during the ~~nine~~three months ended ~~September 30, 2020~~March 31, 2021 compared to the same period ~~in 2019~~of 2020, primarily due to ~~$11.7~~the $80.0 million decrease in net borrowings on lines-of-credit and notes payable, including $60 million in borrowings on our lines-of-credit and various receivable backed facilities during the three months ended March 31, 2020 in connection with the initial impact of the COVID-19 pandemic. This decrease in cash provided by financing activities was partially offset by decreased dividend payments of $9.7 million during the 2021 period as compared to the 2020 period and repurchases of our common stock of $11.7 million in a private transaction during the 2020 period and increased dividend payments of $60.0 million as a result of a special cash dividend of $1.19 per share of our common stock which was paid in 2020. BVH, which holds approximately 93% of our common stock, utilized its proceeds from this special cash dividend to repay the $80.0 million loan we previously made to BVH, as described above. The increases in cash used in financing activities during the 2020 period compared to the 2019 period were partially offset by decreased net repayments on lines-of-credit and notes payable and receivable-backed notes payable during the 2020 period compared to the 2019 period. ~~All amounts borrowed on our line-of credit in connection with the COVID-19 pandemic have been repaid as of September 30, 2020.~~

For additional information on the availability of cash from existing credit facilities, as well as repayment obligations, see “Liquidity and Capital Resources” below.

Seasonality

We have historically experienced, and expect to continue to experience, seasonal fluctuations in our revenues and results of operations. This seasonality has resulted, and may continue to result, in fluctuations in our quarterly operating results. Due to consumer travel patterns, we typically have seen more tours and experience higher VOI sales during the second and third quarters. However, due to the impact of the COVID-19 pandemic, ~~including the temporary closures of our marketing operations and VOI sales centers as described above,~~ we experienced ~~significantly~~ decreased sales of VOIs in the ~~second and third quarters~~first quarter of ~~2020~~2021 as compared to prior years and currently expect such adverse impact to continue ~~for~~in the ~~remainder of 2020~~near-term and ~~into 2021.~~possibly longer.

‎

Liquidity and Capital Resources

Our primary sources of funds from internal operations are: (i) cash sales; (ii) down payments on VOI sales which are financed; (iii) proceeds from the sale of, or borrowings collateralized by, ~~VOI~~ notes receivable; (iv) cash from finance operations, including mortgage servicing fees and principal and interest payments received on the purchase money mortgage loans arising from sales of VOIs; and (v) net cash generated from sales and marketing fee-based services and other fee-based services, including resort management operations.

While the vacation ownership business has historically been capital intensive and we have ~~pursued~~in the past and may in the future pursue transactions or activities which may require significant capital investment, ~~and adversely impact cash flows, including VOI development or acquisitions,~~ we have ~~also sought to focus~~focused on the generation of “free cash flow” (defined as cash flow from operating activities, less capital expenditures) by: (i) incentivizing our sales associates and creating programs with third-party credit card companies to generate a higher percentage of sales in cash; (ii) maintaining sales volumes that focus on efficient marketing channels; (iii) limiting our capital and inventory expenditures; (iv) utilizing sales and marketing, mortgage servicing, resort management services, title and construction expertise to pursue fee-based-service business relationships that generally require ~~less~~minimal up-front capital investment and have the potential to produce incremental cash flows; and (v) ~~more recently,~~ by selling VOIs obtained through secondary market or JIT arrangements. We consider free cash flow to be a measure of cash generated by operating activities that can be used for future investing and financing activities, however, ~~there is no assurance that~~ we ~~will generate free~~may use excess cash ~~flow or that any cash flow generated will be used~~flows for ~~such~~other purposes. While we intend to remain flexible with our sales of different categories of VOI inventory in the future, we currently expect that our ~~mix~~sale of fee-based inventory will decrease over time.

We have ~~$21.3~~$14.5 million of required contractual obligations ~~coming~~ due to be paid within one year, as well as ~~one facility~~two financing facilities with an advance ~~period~~periods that will expire ~~at the end of 2020.~~in 2021. While there is no assurance that we will be successful, we intend to seek to renew or extend our ~~debt.~~debt and extend our advance periods on certain facilities.

The ability to sell and/or borrow against notes receivable from VOI buyers has been critical to our continued liquidity. A financed VOI buyer is generally only required to pay a minimum of 10% to 20% of the purchase price in cash at the time of sale; however, selling, marketing and administrative expenses attributable to the sale are primarily cash expenses that generally exceed a buyer’s minimum required down payment. Accordingly, having financing facilities available for the hypothecation, sale or transfer of our VOI notes receivable has been critical to our ability to meet our short and long-term cash needs. We have attempted to maintain a number of diverse financing facilities. Historically, we have relied on our ability to sell receivables in the term securitization market in order to generate liquidity and create capacity in our receivable facilities. In addition, maintaining adequate VOI inventory to sell and pursue growth into new markets has historically required us to incur debt for the acquisition, construction and development of new resorts. Development expenditures during the remainder of 2021 are expected to be in a range of $25.0 million to $30.0 million, which primarily relate to development at one of the Bluegreen/Big Cedar Vacations resorts. We have historically financed a majority of our sales of VOIs, and accordingly, are subject to the risk of defaults by our customers. ~~While it is still too early to know the~~The full impact of ~~COVID- 19 on our default or delinquency rates,~~the COVID-19 continues to be uncertain, but we ~~believe~~currently expect that the COVID-19 pandemic will continue to have ~~a significant~~an impact on the ~~performance~~collectbility of our VOI notes receivable. Accordingly, in March 2020, we recorded an allowance for loan losses of $12.0 million, which included our estimate of customer defaults as a result of the COVID-19 pandemic based on our historical experience, forbearance requests received from our customers, and other factors, including but not limited to, the seasoning of the notes receivable and FICO scores of the customers. The impact of the COVID-19 pandemic is rapidly changing and highly uncertain. Accordingly, and due to other risks and uncertainties associated with assumptions and changing market conditions, our allowance may not prove to be accurate and may be increased in future periods, which would adversely impact our operating results for those periods.

~~Further, the COVID-19 pandemic has resulted in instability and volatility in the financial markets.~~ As described above, our ability to borrow against or sell our VOI notes receivable has historically been a critical factor in our liquidity. If we are

unable to renew credit facilities or obtain new credit facilities, our business, results of operations, liquidity, or financial condition ~~may~~would be materially, adversely impacted.

In connection with our capital-light business activities, we have entered into agreements with third-party developers that allow us to buy VOI inventory, typically on a non-committed basis, prior to when we intend to sell such VOIs, although there is no assurance that these third party developers will be in a position to deliver that inventory in the future. Our capital-light business strategy also includes secondary market sales, pursuant to which we enter into secondary market arrangements with certain HOAs and others on a non-committed basis, which allows us to acquire VOIs generally at a significant discount, as such VOIs are typically obtained by the HOAs through foreclosure in connection with maintenance fee defaults. ~~Acquisitions~~We currently expect to acquire between $5.0 million to $10.0 million of JIT and secondary market inventory during the remainder of ~~2020 is expected to be between $1.0 million to $3.0 million.~~

During the first quarter of 2020, we paid a cash dividend of $0.13 per share on our common stock which totaled $9.7 million. On April 22, 2020, our board of directors suspended regular quarterly cash dividends on our common stock due to the impact of the COVID-19 pandemic. During each of the first, second and third quarter of 2019, we paid a cash dividend of $0.17 per share on our common stock, which totaled $12.7 million each quarter and $38.1 million in the aggregate. On July 22, 2020, we declared a special cash dividend of $1.19 per share on our common stock, or $86.3 million in the aggregate, which was paid on August 21, 2020 to shareholders of record as of the close of trading on August 6, 2020. There is no assurance that regular or any other special cash dividends will be paid in the future.

In April 2015, one of our wholly owned subsidiaries provided an $80.0 million loan to BVH. BVH currently owns approximately 93% or our outstanding common stock. Amounts outstanding bore interest at a rate of 6% per annum until April 17, 2020, at which time the interest rate was reduced to 4% per annum. Interest only payments were required on a quarterly basis, with all outstanding amounts becoming due and payable at maturity. During the three months ended September 30, 2020 and 2019, we recognized $0.5 million and $1.2 million, respectively, of interest income on the loan to BVH. During the nine months ended September 30, 2020 and 2019, we recognized $2.5 million and $3.6 million, respectively of interest income on the loan to BVH. BVH used its proceeds from the special cash dividend paid during August 2020, described above, to repay the loan in full.

In October 2020, we completed the 2020-A Term Securitization, a private offering and sale of approximately $131.0 million of investment-grade, VOI receivable backed notes (the “Notes”), including approximately $48.6 million of Class A Notes, approximately $47.9 million of Class B Notes and approximately $34.5 million of Class C Notes with interest rates of 1.55%, 2.49%, and 4.22%, respectively, which blends to an overall interest rate of approximately 2.60%. The gross advance rate for this transaction was 88.0%. The Notes mature in February 2036. ~~KeyBanc Capital Markets Inc. (“KeyCM”) and Barclays Capital Inc. acted as co-lead managers and were the initial purchasers of the Notes. KeyCM also acted as structuring agent for the transaction.~~

Subject to the performance of the collateral, we will receive any excess cash flows generated by the receivables transferred under the 2020-A Term Securitization (excess meaning after payments of customary fees, interest, and principal under the 2020-A Term Securitization) on a pro-rata basis as borrowers make payments on their VOI loans.

While ownership of the VOI receivables included in the 2020-A Term Securitization is transferred and sold for legal purposes, the transfer of these receivables is accounted for as a secured borrowing for financial accounting purposes. Accordingly, no gain or loss was recognized as a result of this transaction.

In October 2020, we repaid in full the notes payable issued in connection with the 2012 Term Securitization. Accordingly, the related unamortized debt issuance costs of $0.1 million were written off during the fourth quarter of 2020.2021.

Our level of debt and debt service requirements have several important effects on our operations, including ~~the following:~~that: (i) significant debt service cash requirements reduce the funds available for operations and future business opportunities and increase our vulnerability to adverse economic and industry conditions, as well as conditions in the credit markets,

generally; (ii) our leverage position increases our vulnerability to economic and competitive pressures; (iii) the financial covenants and other restrictions contained in indentures, credit agreements and other agreements relating to our indebtedness require us to meet certain financial tests and may restrict our ability to, among other things, pay dividends, borrow additional funds, dispose of assets or make investments; and (iv) our leverage position may limit funds available for acquisitions, working capital, capital expenditures, dividends and other general corporate purposes. Certain of our competitors operate on a less leveraged basis and have greater operating and financial flexibility than we do.

Credit Facilities for Receivables with Future Availability

We maintain various credit facilities with financial institutions which allow us to borrow against or sell our VOI notes receivable. As of ~~September 30, 2020,~~March 31, 2021, we had the following credit facilities with future availability, all of which are subject to revolving availability terms during the advance period and therefore provide for additional availability as the facility is paid down, subject in each case to compliance with covenants, eligible collateral and applicable terms and conditions during the advance period (dollars in thousands):



		Borrowing ‎Limit as of ‎September 30, ‎2020					Outstanding ‎Balance as of ‎September 30, ‎2020					Availability ‎as of ‎ September 30, ‎2020						Advance Period ‎Expiration; ‎Borrowing ‎Maturity as of ‎September 30, 2020		Borrowing Rate; ‎Rate as of ‎September 30, 2020		Borrowing ‎Limit as of ‎March 31, 2021			Outstanding ‎Balance as of ‎March 31, ‎2021			Availability ‎as of ‎ March 31, ‎2021			Advance Period ‎Expiration; ‎Borrowing ‎Maturity as of ‎March 31, 2020		Borrowing Rate; ‎Rate as of ‎March 31, 2021
Liberty Bank Facility⁽⁴⁾		$			40,000		$			19,715			$			20,285		June 2021; ‎June 2024	Prime Rate - 0.10%; floor of 3.40%; 3.40%				$	40,000		$	14,341		$	25,659		June 2021; ‎June 2024		Prime Rate - 0.10%; floor of 3.40%; 3.40%
NBA Receivables Facility					70,000					33,389						36,611		September 2023; ‎March 2028	30 day LIBOR+2.25% to 2.75%; floor of 3.00% to 3.50%; 3.35% ⁽¹⁾					70,000			40,727			29,273		September 2023; ‎March 2028		30 day LIBOR+2.25% to 2.75%; floor of 3.00% to 3.50%; 3.00% ⁽¹⁾
Pacific Western Facility ⁽⁴⁾					40,000					24,313						15,687		September 2021; ‎September 2024	30 day LIBOR+2.75% to 3.00%; 3.03%					40,000			20,523			19,477		September 2021; ‎September 2024		30 day LIBOR+2.75% to 3.00%; 3.04%
KeyBank/DZ Purchase Facility⁽⁴⁾	KeyBank/DZ Purchase Facility⁽⁴⁾			80,000					60,981						19,019			December 2022; ‎December 2024		30 day LIBOR or CP +2.25%; 2.50% ⁽²⁾	KeyBank/DZ Purchase Facility⁽⁴⁾		80,000			10,867			69,133		December 2022; ‎December 2024		30 day LIBOR or CP +2.25%; 2.50% ⁽²⁾
Quorum Purchase Facility	Quorum Purchase Facility					50,000					34,240						15,760	December 2020; ‎December 2032		⁽³⁾					50,000			27,130			22,870		December 2022; ‎December 2034		⁽³⁾
			$			280,000		$			172,638			$			107,362							$	280,000		$	113,588		$	166,412

(1)~~As described in further detail below,~~Pursuant to the amendment, borrowings prior to September 25, 2020 accrue interest at a rate equal to one month LIBOR plus 2.75% (with an interest rate floor of 3.50%), provided that the rate shall decrease to one-month LIBOR plus 2.25% (with an interest rate floor of 3.00%) on the then remaining balance of borrowing prior to September 25,2020 if new advances subsequent to September 25,2020 are at least $25.0 million by June 30, 2021. Borrowings after September 25, 2020 accrue interest at one-month LIBOR plus 2.25% (with an interest rate floor of 3.00%).

(2)Borrowings accrue interest at a rate equal to either LIBOR, a “Cost of Funds” rate or commercial paper (“CP”) rates plus 2.25%. As described in further detail below, the interest rate will increase to the applicable rate plus 3.25% upon the expiration of the advance period.

(3)Of the amounts outstanding under the Quorum Purchase Facility at ~~September 30, 2020, $2.4~~March 31, 2021, $2.0 million accrues interest at a rate per annum of 4.75%, ~~$16.4~~$13.7 million accrues interest at a fixed rate of 4.95%, ~~$1.3~~and $11.4 million accrues interest at a fixed rate of ~~5.00%, $13.2 million accrues interest at a fixed rate of~~ 5.10%~~, and $0.8 million accrues interest at a fixed rate of 5.50%~~.

~~(4)Balance and availability indicated above is prior to giving effect to October repayments in connection with the 2020 Term Securitization.~~

~~Liberty Bank Facility.~~ ~~Since 2008, we have maintained a revolving VOI notes receivable hypothecation facility (the “Liberty Bank Facility”) with Liberty Bank which provides~~See Note 10 to our Consolidated Financial Statements included in our Annual Report on Form 10-K for ~~advances on eligible receivables pledged under~~ the ~~Liberty Bank Facility, subject to specified terms and conditions, during the revolving credit period. On June 25,~~year ended December 31, 2020 we amended the Liberty Bank Facility to extend the revolving credit period from June 2020 to June 2021, and the maturity from March 2023 to June 2024. In addition, the amendment decreased the advance ratefor additional information with respect to Qualified Timeshare Loans from 85% to 80% of the unpaid principal balance of the Qualified Timeshare Loans through September 2020. The advance rate is 60% of the unpaid principal balance of Non-Conforming Qualified Timeshare Loans. The amendment also reduced the maximum permitted outstanding borrowings from $50.0 million to $40.0 million, subject to the terms of the facility, and effective ~~July 1, 2020, decreased the interest rate to the~~ ~~Wall Street Journal (“WSJ”)~~ ~~Prime Rate minus 0.10~~% with a floor of 3.40% from the Prime Rate with a floor of 4.00%. In addition, recourse to Bluegreen under the amended facility was reduced to $10 million, with certain exceptions set forth in the facility. Subject to the terms of the facility, principal and interest due under the Liberty Bank Facility are paid as cash is collected on the pledged receivables, with the remaining balance being due by maturity.

to the extent then remaining outstanding, will be reduced from the current rate of one month LIBOR plus 2.75% (with an interest rate floor of 3.50%) to one month LIBOR plus 2.25% (with an interest rate floor of 3.00%). The Amended and Restated NBA Receivables Facility provides for advances at a rate of 80% on eligible receivables pledged under the facility (decreased from the prior rate of 85%), ~~subject to eligible collateral and specified terms and conditions, during the revolving credit period. The maximum borrowings allowed under the facility remains at $70.0 million.~~ In addition, recourse to Bluegreen/Big Cedar under the amended facility was reduced to $23.8 million as of September 25, 2020 and will be reduced by $1.3 million per month starting October 31, 2020 until it reaches a floor of $10 million. Subject to the terms of the facility, principal and interest payments received on pledged receivables are applied to principal and interest due under the facility, with the remaining outstanding balance being due by maturity.

~~Pacific Western Facility.~~ ~~We have a revolving VOI~~our receivable-backed notes receivable hypothecation facility (the “Pacific Western Facility”) with Pacific Western Bank, which provides for advances on eligible VOI notes receivable pledged under the facility, subject to specified terms and conditions, during a revolving credit period. Maximum outstanding borrowings under the Pacific Western Facility are $40.0 million subject to eligible collateral and customary terms and conditions. The revolving advance period expires in September 2021 and the Pacific Western Facility matures in September 2024 (in each case, subject to an additional 12-month extension at the option of Pacific Western Bank). Eligible “A” VOI notes receivable that meet certain eligibility and FICO score requirements, which we believe are typically consistent with loans originated under our current credit underwriting standards, are subject to an 85% advance rate. The Pacific Western Facility also allows for certain eligible “B” VOI notes receivable (which have less stringent FICO score requirements) to be funded at a 53% advance rate. Borrowings outstanding under the Pacific Western Facility accrue interest at an annual rate equal to 30-day LIBOR plus 3.00%; provided, however, that a portion of the borrowings, to the extent such borrowings are in excess of established debt minimums, will accrue interest at 30-day LIBOR plus 2.75%. Subject to the terms of the facility, principal repayments and interest on borrowings under the Pacific Western Facility are paid as cash is collected on the pledged VOI notes receivable, subject to future required decreases in the advance rates after the end of the revolving advance period, with the remaining outstanding balance being due by maturity. The facility has limited recourse not to exceed $10.0 million.

~~KeyBank/DZ Purchase Facility.~~ We have a VOI notes receivable purchase facility (the “KeyBank/DZ Purchase Facility”) with DZ Bank AG Deutsche Zentral-Genossenschaftsbank, Frankfurt AM Main (“DZ”), and KeyBank National Association (“KeyBank”) which permits maximum outstanding financings of up to $80.0 million and provides for an advance rate of 80% with respect to VOI receivables securing amounts financed. The KeyBank/DZ Purchase Facility’s advance period will expire in December 2022 and will mature and all outstanding amounts will become due 24 months after the revolving advance period has expired, or earlier under certain circumstances set forth in the facility. Interest on amounts outstanding under the facility is tied to an applicable index rate of the LIBOR rate, in the case of amounts funded by KeyBank, and a cost of funds rate or commercial paper rates, in the case of amounts funded by or through DZ. The interest rate under the facility is the applicable index rate plus 2.25% until the expiration of the revolving advance period and thereafter will equal the applicable index rate plus 3.25%. Subject to the terms of the facility, we will receive the excess cash flows generated by the VOI notes receivable sold (excess meaning after payments of customary fees, interest and principal under the facility) until the expiration of the VOI notes receivable advance period, at which point all of the excess cash flow will be paid to the note holders until the outstanding balance is reduced to zero. While ownership of the VOI notes receivable included in the facility is transferred and sold for legal purposes, the transfer of these VOI notes receivable is accounted for as a secured borrowing for financial reporting purposes. The facility is nonrecourse.

~~Quorum Purchase Facility.~~ Bluegreen/Big Cedar Vacations has a VOI notes receivable purchase facility (the “Quorum Purchase Facility”) with Quorum Federal Credit Union (“Quorum”), pursuant to which Quorum has agreed to purchase eligible VOI notes receivable in an amount of up to an aggregate $50.0 million purchase price, subject to certain conditions precedent and other terms of the facility. On March 17, 2020, the Quorum Purchase Facility was amended to extend the advance period to December 2020 from June 2020. The interest rate on each advance is set at the time of funding based on rates mutually agreed upon by the parties. The ~~Quorum Purchase Facility will mature in December 2032.~~ Of the amounts outstanding under the Quorum Purchase Facility at September 30, 2020, $2.4 million accrues interest at a rate per annum of 4.75%, $16.4 million accrues interest at a fixed rate of 4.95%, $1.3 million accrues interest at a fixed rate of 5.00%, $13.2 million accrues interest at a fixed rate of 5.10%, and $0.8 million accrues interest at a fixed rate of 5.50%. The Quorum Purchase Facility provides for an 85% advance rate on eligible receivables sold under the facility, ~~however Quorum can modify this advance rate on future purchases subject to the terms and conditions of the Quorum Purchase Facility~~payable facilities. Eligibility requirements for VOI notes receivable sold include, among others, that the obligors under the VOI notes receivable sold be members of Quorum at the time of the note sale. Subject to performance of the collateral, we or Bluegreen/Big Cedar Vacations, as applicable, will receive any excess cash flows generated by the VOI notes receivable transferred to Quorum under the facility (excess meaning after payment of customary fees, interest and principal under the facility) on a pro-rata basis as borrowers make payments on their VOI notes receivable. While ownership of the VOI notes receivable included in the Quorum Purchase Facility is transferred and sold for legal purposes, the transfer of these VOI notes receivable is accounted for as a secured borrowing for financial reporting purposes. The facility is nonrecourse.

Other Credit Facilities

Fifth Third Syndicated Line-of-Credit and Fifth Third Syndicated Term Loan. In December 2016, we entered into a $100.0 million syndicated credit facility with Fifth Third Bank, as administrative agent and lead arranger, and certain other bank participants as lenders. In October 2019, we amended the facility and increased the facility to $225.0 million. The amended facility includes a $100.0 million term loan (the “Fifth Third Syndicated Term Loan”) with quarterly amortization requirements and a $125.0 million revolving line of credit (the “Fifth Third Syndicated Line-of-Credit”). Borrowings under the amended facility generally bear interest at LIBOR plus 2.00% - 2.50% (with a LIBOR floor of 0.25%), depending on our leverage ratio, are collateralized by certain of our VOI inventory, sales center buildings, management fees, short-term receivables and cash flows from residual interests relating to certain term securitizations, and will mature in October 2024. ~~On June 29, 2020, the facility was amended to modify the of certain customary covenants.~~ As of ~~September 30, 2020,~~March 31, 2021, outstanding borrowings under the

facility totaled ~~$145.0~~$112.5 million, including ~~$95.0~~$92.5 million under the Fifth Third Syndicated Term Loan with an interest rate of ~~2.56%~~2.51%, and ~~$50.0~~$20.0 million under the Fifth Third Syndicated Line of Credit with an interest rate of ~~2.39%~~2.50%.

We also have outstanding obligations under various credit facilities and securitizations that have no remaining future availability as the advance periods have expired.

Commitments

Our material commitments include the required payments due on ~~our~~ receivable-backed debt, lines-of-credit and other notes payable, junior subordinated debentures, commitments to complete certain projects based on our sales contracts with customers, subsidy advances to certain HOAs, inventory purchase commitments under JIT arrangements and commitments under non-cancelable operating leases.

‎

The following table summarizes the contractual minimum principal and interest payments required on all of our outstanding debt, non-cancelable operating leases and inventory purchase commitments by period due date, as of ~~September 30, 2020~~March 31, 2021 (in thousands):



	Payments Due by Period												Payments Due by Period
Contractual Obligations	Less than ‎1 year		1 – 3 ‎Years		4 – 5 ‎Years		After 5 ‎Years		Unamortized ‎ Debt Issuance ‎Costs		Total		Less than ‎1 year		1 – 3 ‎Years		4 – 5 ‎Years		After 5 ‎Years		Unamortized ‎ Debt Issuance ‎Costs		Total

Receivable-backed notes payable ⁽¹⁾	$	—	$	—	$	118,531	$	266,327	$	(4,140)	$	380,718
Receivable-backed notes payable													$	—	$	—	$	62,225	$	344,122	$	(5,439)	$	400,908
Lines-of-credit and notes payable		11,300		25,673		125,000		—		(1,302)		160,671		6,250		16,250		90,000		—		(1,050)		111,450
Jr. subordinated debentures ⁽²⁾⁽¹⁾		—		—		—		110,827		—		110,827		—		—		—		104,762		—		104,762
Noncancelable operating leases ⁽³⁾⁽²⁾		6,027		9,592		2,832		11,412		—		29,863		4,250		12,493		5,825		24,933		—		47,501
Bass Pro Settlement ⁽⁴⁾⁽³⁾		4,000		8,000		4,000		—		—		16,000		4,000		8,000		—		—		—		12,000
Total contractual obligations		21,327		43,265		250,363		388,566		(5,442)		698,079		14,500		36,743		158,050		473,817		(6,489)		676,621

Interest Obligations ⁽⁵⁾⁽⁴⁾

Receivable-backed notes payable		13,145		26,291		23,137		64,177		—		126,750		13,166		26,332		23,746		82,545		—		145,789
Lines-of-credit and notes payable		4,047		6,991		3,162		—		—		14,200		2,743		4,938		1,231		—		—		8,912
Jr. subordinated debentures		5,697		11,395		11,395		59,096		—		87,583		6,721		13,442		13,442		66,601				100,206
Total contractual interest		22,889		44,677		37,694		123,273		—		228,533		22,630		44,712		38,419		149,146		—		254,907
Total contractual obligations	$	44,216	$	87,942	$	288,057	$	511,839	$	(5,442)	$	926,612	$	37,130	$	81,455	$	196,469	$	622,963	$	(6,489)	$	931,528

(1)~~Does not reflect payments due in accordance with the October 2020 Term Securitization.~~

~~(2)~~Amounts do not include purchase accounting adjustments for junior subordinated debentures of ~~$38.1~~$35.6 million.

~~(3)~~(2)Amounts represent the cash payment for leases and ~~include~~includes interest of ~~$9.0~~$11.6 million.

~~(4)~~(3)Amounts represent the three remaining $4.0 million annual cash ~~payment~~payments to Bass Pro during ~~each of 2021,~~ 2022, 2023 and 2024pursuant to the June 2019 settlement agreement and ~~include~~includes imputed interest of $2.7 million.

~~(5)~~(4)Assumes that the scheduled minimum principal payments are made in accordance with the table above and the interest rate on variable rate debt remains the same as the rate at ~~September 30, 2020.~~March 31, 2021.

In December 2019, our then-serving President and Chief Executive Officer resigned. In connection with his resignation, we agreed to make payments totaling $3.5 million over a period of 18 months, ~~$1.8~~$0.6 million of which remained payable as of ~~September 30, 2020.~~March 31, 2021.

In lieu of paying maintenance fees for unsold VOI inventory, we may enter into subsidy agreements with certain HOAs. During the ~~nine~~three months ended ~~September 30,~~March 31, 2021 and 2020, ~~and 2019,~~ we made payments related to such subsidies of ~~$7.7~~$1.6 million and ~~$10.5~~$1.9 million, respectively, which are included inwithin cost of other fee-based services in ~~the~~our unaudited consolidated statements of operations and comprehensive ~~income for such periods.~~income. As of ~~September 30, 2020,~~March 31, 2021, we had ~~$10.1~~$4.7 million accrued for such subsidies, which is included in accrued liabilities and other in the unaudited consolidated balance sheet as of such date. As of December 31, 2020, we had no accrued liabilities for such subsidies.

We intend to use cash on hand and cash flow from operations, including cash received from the sale or pledge of VOI notes receivable, and cash received from new borrowings under existing or future credit facilities in order to satisfy the principal and interest payments required on contractual obligations.

We believe that our existing cash, anticipated cash generated from operations, anticipated future permitted borrowings under existing or future credit facilities, and anticipated future sales of notes receivable under existing, future or replacement purchase facilities will be sufficient to meet our anticipated working capital, capital expenditure and debt service requirements, including the contractual payment of the obligations set forth above, for the foreseeable future, subject to the success of our ongoing business strategies, the ongoing availability of credit and the impact of the COVID-19 pandemic and success of the actions we have taken in response ~~to the COVID-19 pandemic to mitigate the impact of the pandemic.~~thereto. We will continue our efforts to renew, extend or replace any credit and receivables purchase facilities that have expired or that will expire in the near term. We may, in the future, also obtain additional credit facilities and may issue corporate debt or equity securities. Any debt incurred or issued

may be secured or unsecured, bear interest at fixed or variable rates and may be subject to such terms as the lender may require and management believes acceptable. There can be no assurance that our efforts to renew or replace credit facilities or receivables purchase facilities which have expired or which are scheduled to expire in the near term will be successful or that sufficient funds will be available from operations or under existing, proposed or future revolving credit or other borrowing arrangements or receivables purchase facilities to meet our cash needs, including debt service obligations. To the extent we are unable to sell notes receivable or borrow under such facilities, our ability to satisfy our obligations would be materially adversely affected.

Our receivables purchase facilities, credit facilities, indentures and other outstanding debt instruments include what we believe to be customary conditions to funding, eligibility requirements for collateral, cross-default and other acceleration provisions and certain financial and other affirmative and negative covenants, including, among others, limits on the incurrence of indebtedness, payment of dividends, investments in joint ventures and other restricted payments, the incurrence of liens and transactions with affiliates, as well as covenants concerning net worth, fixed charge coverage requirements, debt-to-equity ratios, portfolio performance requirements and cash balances, and events of default or termination. In the future, we may be required to seek waivers of such covenants, but may not be successful in obtaining waivers, and such covenants may limit our ability to raise funds, sell receivables or satisfy or refinance our obligations, or otherwise adversely affect our financial condition and results of operations, as well as our ability to pay dividends. During April 2020, our board of directors suspended regular quarterly cash dividends on our common stock due to the impact of the COVID-19 pandemic. ~~While we paid a special dividend during August 2020,~~As such, no regular or any other special cash dividends are currently anticipated. ~~In addition, our~~Our future operating performance and ability to meet our financial obligations will be subject to future economic conditions and to financial, business and other factors, many of which may be beyond our control.

Pursuant to a settlement agreement we entered into with Bass Pro and its affiliates during June 2019, we paid Bass Pro $20.0 million and agreed to make five annual payments to Bass Pro of $4.0 million, which commenced in January 2020. Additionally, in lieu of the previous commission arrangement, we agreed to pay Bass Pro a fixed annual fee of $70,000 for each Bass Pro and Cabela’s retail store that we are accessing (excluding sales at retail stores which are designated to provide tours to Bluegreen/Big Cedar Vacations, or “Bluegreen/Big Cedar feeder stores”), plus $32.00 per net vacation package sold (less cancellations or refunds within 45 days of sale). We also agreed to contribute to the Wonders of Wildlife Foundation $5.00 per net package sold (less certain cancellations and refunds within 45 days of sale), subject to an annual minimum of $700,000. Subject to the terms and conditions of the settlement agreement, we are generally required to pay the fixed annual fee with respect to at least 59 Bass Pro retail stores and a minimum number of Cabela’s retail stores that increases over time to a total of at least 60 Cabela’s retail stores by the end of 2021. In January ~~2020,~~2021, we paid ~~$5.2~~$6.9 million for this fixed fee, of which ~~$1.3~~$5.2 million was prepaid and is included in our unaudited consolidated balance sheet as of ~~September 30, 2020. We had marketing operations at 26 Cabela’s stores at September 30, 2020 and are required to begin marketing operations in at least 14 more stores by December~~March 31, ~~2020.~~2021. Notwithstanding the foregoing, the minimum number of Bass Pro and Cabela’s retail stores for purposes of the fixed annual fee may be reduced under certain circumstances set forth in the agreement, including as a result of a reduction of traffic in the stores in excess of 25% year-over-year. InAs of March ~~2020 as a result of the COVID-19 pandemic,~~31, 2021, we ~~temporarily closed our retail~~had sales and marketing operations at a total of 105 Bass Pro Shops and Cabela’s stores. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations and by September 30, 2020, we recommenced our marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores. Additionally, in October 2020, we recommenced marketing operations in one additional Bass Pro Shop and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores.Stores.

Off-balance-sheet Arrangements

As of ~~September 30, 2020,~~March 31, 2021, we did not have any “off-balance sheet” arrangements.

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5446

Item 3. Quantitative and Qualitative Disclosures About Market Risk.

We are exposed to market risks in the ordinary course of our business. These risks primarily include interest rate risk and risks relating to inflation and changing prices. In addition, instability or volatility in the financial markets which restricts the availability of credit, including in connection with ~~the~~ COVID-19 pandemic, may adversely impact our ability to borrow against or sell our VOI receivables, which has historically been a critical factor in our liquidity ~~or otherwise~~as well as adversely impact our business, operating results, liquidity or financial condition. Our exposure to market risk has not materially changed from what we previously disclosed in our Annual Report on Form 10-K for the year ended December 31, ~~2019.~~2020. See “Item 7A. Quantitative and Qualitative Disclosures About Market Risk” of our Annual Report on Form 10-K for the year ended December 31, ~~2019.~~2020.

Item 4. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and our Chief Financial Officer, conducted an evaluation of the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Exchange ~~Act)~~Act, as of ~~September 30, 2020.~~March 31, 2021. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that, as of ~~September 30, 2020,~~March 31, 2021, our disclosure controls and procedures were effective in ensuring that information required to be disclosed by us in ~~the~~ reports that we file or submit under the Exchange Act has been recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and has been accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

During the three months ended ~~September 30, 2020,~~March 31, 2021, there were no changes in our internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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PART II - OTHER INFORMATION

Item 1. Legal Proceedings.

~~Except as set forth below, there~~There have been no material changes ~~to the~~in our material legal proceedings from those disclosed in the “Legal Proceedings” ~~sections~~section of our Annual Report on Form 10-K for the year ended December 31, ~~2019 and our Quarterly Reports on Form 10-Q for the quarters ended March 31,~~ 2020, ~~and June 30, 2020.~~

~~Eddie Boyd et al. v. Bluegreen Vacations Unlimited, Inc. et al., Case No. 19CT-CC00126, Circuit Court of Christian County, Missouri~~other than as described below.

On ~~July~~March 15, 2018, BVU entered into an Agreement for Purchase and Sale of Assets with T. Park Central, LLC, O. Park Central, LLC, and New York Urban Ownership Management, LLC, (collectively “New York Urban”) (“Purchase and Sale Agreement”), which provided for the purchase of The Manhattan Club inventory over a number of years and the management contract for The Manhattan Club Association, Inc. On October 7, 2019, New York Urban initiated arbitration proceedings against BVU alleging that The Manhattan Club Association, Inc. (of which BVU was a member) was obligated to pay an increased management fee to a New York Urban affiliate and that this higher amount would be the benchmark for BVU’s purchase of the management contract under the parties’ Purchase and Sale Agreement. New York Urban also sought damages in the arbitration proceedings in excess of $10 million for promissory estoppel and tortious interference. On November 19, 2019, the parties participated in mediation but did not resolve the matter. On November 20, 2019, New York Urban wrote a letter to BVU advising that it is (1) withdrawing its arbitration demand; (2) notifying the Board that it is not seeking to execute the proposed amendment to the Management Agreement that was originally sent to Bluegreen on April 24, 2019; and (3) not going to pay itself a management fee for the 2020 operating year in an amount exceeding the 2019 operating year (i.e., $6,482,049). On November 21, 2019, BVU sent New York Urban a Notice of Termination of the Purchase and Sale of Assets. On November 25, 2019, New York Urban sent its own Notice of Termination and a separate letter containing an offer to compromise if BVU resigns its position on the Board and permits New York Urban to enforce its rights to the collateral. On November 29, 2019, BVU accepted the offer. On December 18, 2019, ~~Eddie Boyd, et al. filed an action alleging that~~ BVU and co-defendants violated the Missouri Merchandise Practices Act for allegedly making false statements and misrepresentations with respect to the sale of VOIs. Plaintiffs further have filed a purported class action allegation that BVU’s charging of an administrative processing fee constitutes the unauthorized practice of law, and have also asserted that we and our outside counsel engaged in abuse of process by filing a lawsuit against plaintiffs’ counsel (The Montgomery Law Firm). Plaintiffs seek monetary damages, attorneys’ fees and injunctive relief. On August 31, 2020, the Judge certified a class regarding the unauthorized practice of law claim and dismissed the claims regarding abuse of process. We believe the lawsuit is without merit.

~~Charles Acklin, et al. v. Bluegreen Vacations Unlimited, Inc. et al., Case No. 1:20-cv-07402, United States District Court, Southern District of~~provided New York Urban with resignations of its members on the Board of Directors consistent with the parties’ settlement agreement.

On ~~August 30, 2020,~~April 2, 2021, New York Urban initiated new arbitration proceedings against BVU, alleging it is owed over ~~100 VOI owners at The Manhattan Club (“TMC”) sued BVU,~~$70 million for periodic inventory closings that have not occurred since the Purchase and ~~certain unaffiliated entities (the “Non-Bluegreen Defendants”). The complaint includes claims arising out~~Sale Agreement was terminated or that will not occur because of ~~alleged misrepresentations made during~~ the ~~sale of VOIs at TMC~~termination. New York Urban also seeks over $50 million because, due to the Purchase and ~~certain post-sale operational practices, including allegedly charging owners excessive annual maintenance fees and implementing reservation policies that~~Sale Agreement’s termination, the ~~restrict~~closing on the ability of VOI owners to use their points to access the resort while allowing the general public to make reservations. The plaintiffs assert in the complaint that Bluegreen acquired operational control of TMC from the Non-Bluegreen Defendants in 2018 and assumed joint liability for any prior wrongdoing by them.management contract will not occur. We believe this ~~assertion to be erroneous and that the claims against BVU are~~claim is without merit. ~~Accordingly, we have moved to dismiss the claims against BVU.~~

Item 1A. Risk Factors.

~~Except as set forth below, there~~There have been no material changes to the risk factors disclosed in the “Risk Factors” ~~sections~~ of our Annual Report on Form 10-K for the year ended December 31, ~~2019 and our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2020 and June 30,~~ 2020.

‎

The information presented below updates the related risk factor set forth in our Annual Report on Form 10-K for the year ended December 31, 2019 and our Quarterly Reports on Form 10-Q for the quarters ended March 31, 2020 and June 30, 2020, and is in addition to other risk factors and other risks and uncertainties disclosed in our Annual Report on Form 10-K for the year ended December 31, 2019.

The COVID-19 pandemic has had, and the current and uncertain future outlook of the pandemic may continue to have, a significant adverse effect on our business, financial condition, liquidity and results of operations.

The COVID-19 pandemic has resulted in, and continues to be, an unprecedented disruption in the U.S. economy and its rapid spread, as well as the escalating measures governments and private organizations have implemented in order to stem the spread of this pandemic, have had, and are expected to continue to have, a material adverse impact on our business, operating results and financial condition, including, without limitation, due to government ordered travel restrictions, restrictions on business operations, and stay at home orders and guidelines. Moreover, additional currently unknown restrictions or other events adversely impacting the vacation ownership industry may occur and the adverse effects of the COVID-19 pandemic on our business, operating results and financial condition may otherwise be lengthened or exacerbated.

The COVID-19 pandemic has resulted in, an unprecedented disruption in the U.S. economy and the travel, hospitality and vacation ownership industries due to, among other things, resort closures, travel restrictions and restrictions on business operations, including government guidance and restrictions with respect to travel, public accommodations, social gatherings

and related matters. On March 23, 2020 we temporarily closed all of our VOI sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. In connection with these actions we canceled existing owner reservations through May 15, 2020 and new prospect guest tours through June 30, 2020. Further, some of our Club and Club Associate Resorts were closed in accordance with government mandates and advisories. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations and our closed resorts began to welcome guests as government mandates were lifted. By September 30, 2020, we recommenced marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores, we reactivated our Choice Hotels call transfer program, all of our resorts were open, and all but one of our VOI sales centers were open. Additionally, in October 2020, we recommenced marketing operations in one additional Bass Pro Shop and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores. However, there is no assurance that our marketing operations at Bass Pro or Cabela’s stores, or our VOI sales centers will remain open, including in the event of an increase in COVID-19 cases.

As a result of the effect of the pandemic, we implemented several cost mitigating activities, including reductions in workforce of over 1,600 positions and placed another approximate 3,200 of our associates on temporary furlough or reduced work hours. As of September 30, 2020, approximately 3,200 associates previously on temporary furlough or reduced work hours have returned to full time to support reopening activities. We also suspended the payment of regular quarterly cash dividends, reduced our new inventory acquisition and development expenditures and drew down $60 million under our lines-of-credit, all of which was repaid as of September 30, 2020.

While these steps were implemented to mitigate the effects of the pandemic on our business, the measures themselves had and may continue to have negative consequences with respect to our business and operations, including by reducing sales. In addition, cost savings from these measures were not recognized immediately and will not completely offset the decrease in revenues and other adverse impacts of the pandemic. Further, the increase in our debt position will, among other things, increase our vulnerability to adverse economic conditions and require us to meet increased debt service obligations.

In addition, we have historically financed a majority of our sales of VOIs, and accordingly, are subject to the risk of defaults by our customers. While the full impact of COVID- 19 pandemic through September 30, 2020 had not yet been reflected in our default or delinquency rates, we believe that the COVID-19 pandemic will have a significant impact on our VOI notes receivable. Accordingly, in March 2020, we recorded an additional allowance for loan losses of $12.0 million, which includes our estimate of customer defaults as a result of the COVID-19 pandemic based on our historical experience, forbearance requests received from our customers, and other factors, including but not limited to, the seasoning of the notes receivable and FICO scores of the customers. The impact of the COVID-19 pandemic is rapidly changing and highly uncertain. Accordingly, and due to other risks and uncertainties associated with assumptions and changing market conditions, our allowance may not prove to be accurate and may be increased in future periods, which will adversely impact our operating results for those periods.

Further, the COVID-19 pandemic has resulted in instability and volatility in the financial markets. Our ability to borrow against or sell our VOI notes receivable has historically been a critical factor in our liquidity. If we are unable to renew credit facilities or obtain new credit facilities, our business, results of operations, liquidity, or financial condition may be materially, adversely impacted.

Our operations could also be negatively affected further if our employees are quarantined or sickened as a result of exposure to COVID-19, or if they are subject to governmental COVID-19 curfews or “shelter in place” health orders. Measures restricting the ability of employees to come to work may impair our service or operations, all of which could negatively affect our business.

We are unable to predict how long these conditions will persist, what additional measures may be introduced by governments or private parties or what effect any such additional measures may have on our business. Furthermore, not only is the duration of the pandemic and combative measures unknown, the overall situation is extremely fluid, and it is impossible to predict the timing of future changes in the situation and what their impact may be on our business. At this time we are also not able to predict whether the COVID-19 pandemic will result in permanent changes to our customers' behavior, which may include, without limitation, continued or permanent decreases in discretionary spending and reductions in travel or vacation ownership stays or purchases, each of which would have a material adverse impact on our business, operating results and financial condition.

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Item 6. Exhibits.

~~EXHIBIT INDEX~~

EXHIBIT INDEX


Exhibit ‎Number		Description
~~10.1~~		Third Amended and Restated Loan and Security Agreement (Hypothecation Facility), dated as of September 25, 2020, by and among Bluegreen/Big Cedar Vacations, LLC and National Bank of Arizona (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the SEC on September 30, 2020)
~~10.2~~		Fifth Amended and Restated Revolving Promissory Note (Hypothecation Facility), dated as of September 25, 2020, by and among Bluegreen/Big Cedar Vacations, LLC and National Bank of Arizona (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed with the SEC on September 30, 2020)
31.1		Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2		Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1†		Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2†		Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS		XBRL Instance Document
101.SCH		XBRL Taxonomy Extension Schema Document
101.CAL		XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF		XBRL Taxonomy Extension Definition Linkbase Document
101.LAB		XBRL Taxonomy Extension Labels LinkBase Document
101.PRE		XBRL Taxonomy Extension Presentation Linkbase Document

† Exhibit is furnished, not filed, with this report.

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5849

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.


	BLUEGREEN VACATIONS CORPORATION

~~November 9, 2020~~May 10, 2021	By: /s/ Raymond S. Lopez
	Raymond S. Lopez
	Executive Vice President, Chief Operating Officer, Chief Financial Officer and Treasurer

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	As of
	September 30, 2020					December 31, 2019
	Balance		Interest ‎Rate	Carrying ‎Amount of ‎Pledged ‎Assets		Balance		Interest ‎Rate	Carrying ‎Amount of ‎Pledged ‎Assets

NBA Éilan Loan		16,973	3.50%		28,235		18,820	4.95%		31,259
Fifth Third Syndicated LOC		50,000	2.39%		74,028		30,000	3.85%		49,062
Fifth Third Syndicated Term Loan		95,000	2.56%		140,654		98,750	3.71%		161,497
Unamortized debt issuance costs		(1,302)	—		—		(1,410)	—		—
Total	$	160,671		$	242,917	$	146,160		$	241,818


	For the Nine Months Ended September 30,
	2020			2019
	Amount		% of ‎System- ‎wide sales ‎ of VOIs ⁽⁵⁾	Amount		% of ‎System- ‎wide sales ‎ of VOIs ⁽⁵⁾
(in thousands)
Developed VOI sales ⁽¹⁾	$	128,396	50%	$	255,288	55%
Secondary Market sales		98,576	39		184,571	40%
Fee-Based sales		97,266	38		237,793	51
JIT sales		20,453	8		9,157	2
Less: Equity trade allowances ⁽⁶⁾		(89,895)	(35)		(223,182)	(48)
System-wide sales of VOIs		254,796	100%		463,627	100%
Less: Fee-Based sales		(97,266)	(38)		(237,793)	(51)
Gross sales of VOIs		157,530	62		225,834	49
Provision for loan losses ⁽²⁾		(44,083)	(28)		(39,483)	(17)
Sales of VOIs		113,447	45		186,351	40
Cost of VOIs sold ⁽³⁾		(8,734)	(8)		(17,541)	(9)
Gross profit ⁽³⁾		104,713	92		168,810	91
Fee-Based sales commission revenue⁽⁴⁾		64,619	66		161,033	68
Financing revenue, net of financing expense		46,658	18		45,101	10
Other income, net		—	0		537	0
Other fee-based services, title operations and other, net		2,364	1		5,260	1
Net carrying cost of VOI inventory		(27,407)	(11)		(18,853)	(4)
Selling and marketing expenses		(155,597)	(61)		(238,205)	(51)
General and administrative expenses - sales and ‎ marketing		(19,372)	(8)		(60,823)	(13)
Operating profit - sales of VOIs and financing		15,978	6%		62,860	14%
Add: Depreciation and amortization		4,447			4,577
Add: Severance		3,977			594
Add: Bass Pro Settlement		—			39,121
Adjusted EBITDA - sales of VOIs and financing	$	24,402		$	107,152