UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
þ QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2019
For the quarterly period ended March 31, 2020

OR
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission file number 0-15946
Ebix, Inc.
(Exact name of registrant as specified in its charter)
   
DELAWAREDelaware 77-0021975
(State or other jurisdiction of incorporation or (I.R.S. Employer Identification No.)
organization)  
   
1 EBIX WAYEbix Way  
JOHNS CREEK, GEORGIAJohns CreekGeorgia 30097
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: 678-281-2020678-281-2020
Securities registered pursuant to Section 12(b) of the Act:

Title of each classTrading symbolsName of each exchange on which registered
Common stock, $0.10 par value per shareEBIXNasdaq Stock Market
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ No o


Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filerþ
 
Accelerated filero
Non-accelerated filero
 
Smaller reporting companyo
  
Emerging growth companyo
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o



Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ
Securities registered pursuant to Section 12(b) of the Act:

Title of each classTrading symbolsName of each exchange on which registered
Common stock, $0.10 par value per shareEBIXNasdaq Stock Market
As of May 8, 20192020 the number of shares of common stock outstanding was 30,528,127.30,507,311.
     





FORM 10-Q
FOR THE QUARTER ENDED MARCH 31, 20192020
INDEX
 
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 Exhibit 101 



PART I — FINANCIAL INFORMATION


Item 1: CONDENSED CONSOLIDATED FINANCIAL STATEMENTS


Ebix, Inc. and Subsidiaries
Condensed Consolidated Statements of Income
(In thousands, except per share data)
(Unaudited)


Three Months EndedThree Months Ended
March 31,March 31,
2019 20182020 2019
Operating revenue$142,924
 $108,230
$137,876
 $142,924
      
Operating expenses:      
Cost of services provided45,929
 39,591
57,457
 45,929
Product development11,242
 8,434
9,417
 11,242
Sales and marketing6,121
 3,998
3,804
 6,121
General and administrative, net (see Note 1)21,444
 19,504
General and administrative, net29,244
 21,444
Amortization and depreciation4,057
 2,807
3,641
 4,057
Total operating expenses88,793
 74,334
103,563
 88,793
      
Operating income54,131
 33,896
34,313
 54,131
Interest income350
 121
54
 350
Interest expense(9,818) (4,847)(9,237) (9,818)
Non-operating income3
 53
Non-operating (loss) income(19) 3
Non-operating expense - litigation settlement(20,452) 

 (20,452)
Foreign currency exchange loss(255) (641)
Foreign currency exchange gain (loss)618
 (255)
Income before income taxes23,959
 28,582
25,729
 23,959
Income tax benefit (expense)1,084
 (2,126)
Income tax (expense) benefit(1,284) 1,084
Net income including noncontrolling interest25,043
 26,456
24,445
 25,043
Net income (loss) attributable to noncontrolling interest(667) 248
Net (loss) attributable to noncontrolling interest(278) (667)
Net income attributable to Ebix, Inc.$25,710
 $26,208
$24,723
 $25,710
      
Basic earnings per common share attributable to Ebix, Inc.$0.84
 $0.83
$0.81
 $0.84
      
Diluted earnings per common share attributable to Ebix, Inc.$0.84
 $0.83
$0.81
 $0.84
      
Basic weighted average shares outstanding30,524
 31,482
30,476
 30,524
      
Diluted weighted average shares outstanding30,604
 31,659
30,683
 30,604


See accompanying notes to the condensed consolidated financial statements.



Ebix, Inc. and Subsidiaries
Condensed Consolidated Statements of Comprehensive Income
(In thousands)
(Unaudited)




Three Months EndedThree Months Ended
March 31,March 31,
2019 20182020 2019
      
Net income including noncontrolling interest$25,043
 $26,456
$24,445
 $25,043
Other comprehensive income (loss):      
Foreign currency translation adjustments3,482
 (4,759)(49,794) 3,482
Total other comprehensive (loss) income3,482
 (4,759)
Total other comprehensive income (loss)(49,794) 3,482
Comprehensive income28,525
 21,697
(25,349) 28,525
Comprehensive income (loss) attributable to noncontrolling interest(667) 248
Comprehensive income attributable to Ebix, Inc.$29,192
 $21,449
Comprehensive loss attributable to noncontrolling interest(278) (667)
Comprehensive (loss) income attributable to Ebix, Inc.$(25,071) $29,192






See accompanying notes to the condensed consolidated financial statements.



Ebix, Inc. and Subsidiaries
Condensed Consolidated Balance Sheets
(In thousands, except share amounts)
March 31,
2019
 December 31,
2018
March 31,
2020
 December 31,
2019
ASSETS(Unaudited)  (Unaudited)  
Current assets:      
Cash and cash equivalents$76,999
 $147,766
$61,854
 $73,228
Receivables from service providers13,423
 25,607
Short-term investments19,417
 31,192
9,236
 4,443
Restricted cash29,743
 8,317
24,756
 35,051
Fiduciary funds- restricted3,395
 6,491
Trade accounts receivable, less allowances of $6,619 and $6,969, respectively162,155
 174,340
Fiduciary funds - restricted5,293
 4,966
Trade accounts receivable, less allowances of $20,179 and $21,696, respectively135,889
 153,565
Other current assets60,838
 59,274
68,667
 67,074
Total current assets352,547
 427,380
319,118
 363,934
      
Property and equipment, net50,012
 50,294
46,831
 48,421
Right-of-use assets19,005
 
16,639
 19,544
Goodwill965,640
 946,685
921,367
 952,404
Intangibles, net48,559
 51,448
42,749
 46,955
Indefinite-lived intangibles42,055
 42,055
42,055
 42,055
Capitalized software development costs, net12,905
 11,742
19,536
 19,183
Deferred tax asset, net58,686
 54,629
66,842
 69,227
Other assets31,583
 26,714
28,473
 29,896
Total assets$1,580,992
 $1,610,947
$1,503,610
 $1,591,619
      
LIABILITIES AND STOCKHOLDERS’ EQUITY      
Current liabilities:      
Accounts payable and accrued liabilities$121,180
 $130,221
$70,102
 $84,735
Payables to service agents8,720
 12,196
Accrued payroll and related benefits8,334
 9,227
9,356
 8,755
Cash overdraft18,925
 17,841
Fiduciary funds- restricted3,395
 6,491
Working capital facility2,746
 28,352
Fiduciary funds - restricted5,293
 4,966
Short-term debt1,441
 3,990
1,050
 1,167
Current portion of long term debt and financing lease obligation, net of deferred financing
costs of $575
16,368
 14,603
Contingent liability for accrued earn-out acquisition consideration8,111
 8,621
Current portion of long term debt and financing lease obligations, net of deferred financing costs of $734 and $575, respectively23,809
 22,091
Contract liabilities29,814
 28,712
Lease liability6,046
 
5,268
 5,955
Contingent liability for accrued earn-out acquisition consideration2,291
 13,767
Accrued litigation settlement19,652
 
Contract liabilities33,173
 35,609
Other current liabilities11,349
 85,679
22,892
 29,335
Total current liabilities242,154
 317,428
187,161
 234,885
      
Revolving line of credit438,037
 424,537
438,037
 438,037
Long term debt and financing lease obligations, less current portion, net of deferred financing costs of $1,666 and $1,811, respectively271,075
 274,716
Other liabilities27,848
 28,287
Long term debt and financing lease obligations, less current portion, net of deferred financing costs of $1,392 and $1,534, respectively248,912
 254,467
Contingent liability for accrued earn-out acquisition consideration10,175
 11,209
1,405
 1,474
Contract liabilities8,649
 9,051
8,649
 8,541
Lease liability11,169
 13,196
Deferred tax liability, net1,282
 1,282
1,235
 1,235
Lease liability12,724
 
Total liabilities1,011,944
 1,066,510
   
Other liabilities35,326
 40,339

Commitments and Contingencies (see Note 5)
 
    
Stockholders’ equity:   
Preferred stock, $0.10 par value, 500,000 shares authorized, no shares issued and outstanding at March 31, 2019 and December 31, 2018
 
Common stock, $0.10 par value, 220,000,000 shares authorized, 30,523,756 issued and outstanding, at March 31, 2019, and 30,567,725 issued and outstanding at December 31, 20183,052
 3,057
Additional paid-in capital4,350
 3,397
Retained earnings556,364
 535,118
Accumulated other comprehensive loss(59,895) (63,377)
Total Ebix, Inc. stockholders’ equity503,871
 478,195
Noncontrolling interest (see Note 8)65,177
 66,242
Total stockholders’ equity569,048
 544,437
Total liabilities and stockholders’ equity$1,580,992
 $1,610,947
Total liabilities931,894
 992,174
    
Commitments and Contingencies (see Note 5)

 

    
Stockholders’ equity:   
Preferred stock, $0.10 par value, 500,000 shares authorized, no shares issued and outstanding at March 31, 2020 and December 31, 2019
 
Series Y Convertible preferred stock, $0.10 par value, 350,000 shares authorized, no shares issued and outstanding at March 31, 2020 and no shares authorized, issue and outstanding at December 31, 2019
 
Common stock, $0.10 par value, 220,000,000 shares authorized, 30,475,994 issued and outstanding, at March 31, 2020, and 30,492,044 issued and outstanding at December 31, 20193,048
 3,049
Additional paid-in capital8,211
 6,960
Retained earnings639,596
 618,503
Accumulated other comprehensive loss(128,192) (78,398)
Total Ebix, Inc. stockholders’ equity522,663
 550,114
Noncontrolling interest49,053
 49,331
Total stockholders’ equity571,716
 599,445
Total liabilities and stockholders’ equity$1,503,610
 $1,591,619

See accompanying notes to the condensed consolidated financial statements.

Ebix, Inc. and Subsidiaries
Condensed Consolidated Statements of Stockholders’ Equity
(unaudited)
(In thousands except for share figures)



 Common Stock           
 
Issued
Shares
 Amount 
Additional Paid-in
Capital
 
Retained
Earnings
 
Accumulated Other Comprehensive
Loss
 Noncontrolling interest Total 
               
Balance, January 1, 201930,567,725
 $3,057
 $3,397
 $535,118
 $(63,377) $66,242
 $544,437
 
 Net income attributable to Ebix, Inc.
 
 
 25,710
 
 
 25,710
 
 Net income attributable to noncontrolling interest
 
 
 
 
 (667) (667) 
Cumulative translation adjustment
 
 
 
 3,482
 
 3,482
 
Repurchase and retirement of common stock(50,000) (5) 
 (2,167) 
 
 (2,172) 
Vesting of restricted stock6,382
 
 
 
 
 
 
 
Share based compensation
 
 576
 
 
 
 576
 
Forfeiture of certain shares to satisfy exercise costs and the recipients income tax obligations related to stock options exercised and restricted stock vested(351) 
 (21) 
 
 
 (21) 
Recognized noncontrolling ownership of joint venture
 
 398
 
 
 (398) 
 
Common stock dividends paid, $0.075 per share
 
 
 (2,297) 
 
 (2,297) 
Balance, March 31, 201930,523,756
 $3,052
 $4,350
 $556,364
 $(59,895) $65,177
 $569,048
 

 Common Stock           
 
Issued
Shares
 Amount 
Additional Paid-in
Capital
 
Retained
Earnings
 
Accumulated Other Comprehensive
Loss
 Noncontrolling interest Total 
               
Balance, January 1, 201831,476,428
 $3,148
 $1,410
 $510,975
 $(24,023) $42,249
 $533,759
 
 Cumulative effect of accounting change (adoption of Topic 606), net of tax effect
 
 
 (8,802) 
 
 $(8,802) 
 Cumulative effect of accounting change (adoption of ASC 340-40), net of tax effect
 
 
 (1,460) 
 
 (1,460) 
 Net income attributable to Ebix, Inc.
 
 
 26,208
 
 
 26,208
 
 Net income attributable to noncontrolling interest
 
 
 
 
 248
 248
 
Cumulative translation adjustment
 
 
 
 (4,759) 
 (4,759) 
Repurchase and retirement of common stock(30,000) (3) (1,339) (884) 
 
 (2,226) 
Vesting of restricted stock13,274
 1
 (1) 
 
 
 
 
Share based compensation
 
 753
 
 
 
 753
 
Forfeiture of certain shares to satisfy exercise costs and the recipients income tax obligations related to stock options exercised and restricted stock vested(726) 
 (36) 
 
 
 (36) 
Recognized noncontrolling ownership of joint venture
 
 (787) 
 
 398
 (389) 
Common stock dividends paid, $0.075 per share
 
 
 (2,369) 
 
 (2,369) 
Balance, March 31, 201831,458,976
 $3,146
 $
 $523,668
 $(28,782) $42,895
 $540,927
 
 Common Stock           
 
Issued
Shares
 Amount 
Additional Paid-in
Capital
 
Retained
Earnings
 
Accumulated Other Comprehensive
Loss
 Noncontrolling interest Total 
               
Balance, January 1, 202030,492,044
 $3,049
 $6,960
 $618,503
 $(78,398) $49,331
 $599,445
 
Net income attributable to Ebix, Inc.
 
 
 24,723
 
 
 24,723
 
Net loss attributable to noncontrolling interest
 
 
 
 
 (278) (278) 
Cumulative translation adjustment
 
 
 
 (49,794) 
 (49,794) 
Vesting of restricted stock9,476
 1
 (1) 
 
 
 
 
Exercise of stock options30,000
 3
 633
 
 
 
 636
 
Share based compensation
 
 1,126
 
 
 
 1,126
 
Forfeiture of certain shares to satisfy exercise costs and the recipients' income tax obligations related to stock options exercised and restricted stock vested(55,526) (5) (507) (1,329) 
 
 (1,841) 
Common stock dividends paid, $0.075 per share
 
 
 (2,301) 
 
 (2,301) 
Balance, March 31, 202030,475,994
 $3,048
 $8,211
 $639,596
 $(128,192) $49,053
 $571,716
 















Ebix, Inc. and Subsidiaries
Condensed Consolidated Statements of Stockholders’ Equity
(unaudited)
(In thousands except for share figures)


 Common Stock           
 
Issued
Shares
 Amount 
Additional Paid-in
Capital
 
Retained
Earnings
 
Accumulated Other Comprehensive
Loss
 Noncontrolling interest Total 
               
Balance, January 1, 201930,567,725
 $3,057
 $3,397
 $535,118
 $(63,377) $66,242
 $544,437
 
Net income attributable to Ebix, Inc.
 
 
 25,710
 
 
 25,710
 
Net loss attributable to noncontrolling interest
 
 
 
 
 (667) (667) 
Cumulative translation adjustment
 
 
 
 3,482
 
 3,482
 
Repurchase and retirement of common stock(50,000) (5) 
 (2,167) 
 
 (2,172) 
Vesting of restricted stock6,382
 
 
 
 
 
 
 
Share based compensation
 
 576
 
 
 
 576
 
Forfeiture of certain shares to satisfy exercise costs and the recipients' income tax obligations related to stock options exercised and restricted stock vested(351) 
 (21) 
 
 
 (21) 
Noncontrolling interest
 
 398
 
 
 (398) 
 
Common stock dividends paid, $0.075 per share
 
 
 (2,297) 
 
 (2,297) 
Balance, March 31, 201930,523,756
 $3,052
 $4,350
 $556,364
 $(59,895) $65,177
 $569,048
 

See accompanying notes to the condensed consolidated financial statements.



Ebix, Inc. and Subsidiaries
CondensedConsolidated Statements of Cash Flows
(In thousands)
(Unaudited)
Three Months EndedThree Months Ended
March 31,March 31,
2019 20182020 2019
Cash flows from operating activities:      
Net income attributable to Ebix, Inc.$25,710
 $26,208
$24,723
 $25,710
Net income (loss) attributable to noncontrolling interest(667) 248
Net loss attributable to noncontrolling interest(278) (667)
Adjustments to reconcile net income to net cash provided by operating activities:      
Amortization and depreciation4,057
 2,807
3,641
 4,057
Benefit for deferred taxes(3,875) (1,874)(44) (3,875)
Share based compensation576
 753
1,126
 576
Provision for doubtful accounts134
 1,045
(Benefit) provision for doubtful accounts(618) 134
Amortization of right-of-use assets1,671
 
1,797
 1,671
Unrealized foreign exchange loss313
 419
Unrealized foreign exchange (gain) loss(419) 313
Amortization of capitalized software development costs596
 525
833
 596
Reduction of acquisition accruals(15,392) 

 (15,392)
Changes in assets and liabilities, net of effects from acquisitions:      
Accounts receivable8,751
 (1,401)9,687
 (5,639)
Receivables from service providers12,184
 11,488
Payables to service agents(3,476) (8,977)
Other assets3,142
 (554)(4,035) 3,142
Accounts payable and accrued expenses(2,156) 1,438
(9,755) (7,730)
Accrued payroll and related benefits(1,208) (946)1,425
 (1,208)
Contract liabilities(2,920) (2,361)1,980
 (2,920)
Lease liabilities(1,643) (317)(1,596) (1,643)
Reserve for potential uncertain income tax return positions
 30
69
 
Liability - derivative litigation settlement19,652
 

 19,652
Other liabilities1,754
 (527)(7,666) 1,754
Net cash provided by operating activities38,495
 25,493
29,578
 21,042
      
Cash flows from investing activities:      
Acquisition of Transcorp
 (6,554)
Cash (paid to) received from Paul Merchants for 10% stake in MTSS combined business(4,925) 4,996
Acquisition of Weizmann, net of cash acquired(64,624) 
Acquisition of Pearl(3,372) 
Acquisition of Lawson(2,726) 
Acquisition of Miles(982) 
Acquisition of Business Travels(689) 
Cash paid for acquisition of Wahh taxis(214) 
Cash paid for acquisition of Zillious, net of cash acquired(9,816) 
Cash paid for acquisition of Essel Forex(7,935) 
Capitalized software development costs paid(1,740) (622)
Maturities of marketable securities11,775
 5,198
Cash paid for acquisitions, net of cash acquired(1,858) (90,358)
Cash paid to from Paul Merchants for 10% stake in MTSS combined business
 (4,925)
Capitalized software development costs(2,089) (1,740)
(Purchases) maturities of marketable securities(5,105) 11,775
Capital expenditures(1,798) (531)(557) (1,798)
Net cash provided by (used in) investing activities(87,046) 2,487
Net cash used in investing activities(9,609) (87,046)
      
Cash flows from financing activities:      
(Repayments of) proceeds from revolving line of credit, net13,500
 (100,835)
Proceeds from term loan
 124,250
Proceeds from revolving line of credit, net
 13,500
Principal payments of term loan obligation(3,766) 
(3,765) (3,766)
Repurchases of common stock(10,972) 

 (10,972)
Forfeiture of certain shares to satisfy exercise costs and the recipients income tax obligations related to stock options exercised and restricted stock vested(21) (36)
Proceeds from the exercise of stock options636
 
Forfeiture of certain shares to satisfy exercise costs and the recipients' income tax obligations related to stock options exercised and restricted stock vested(1,841) (21)
Dividend payments(2,297) (2,369)(2,301) (2,297)
Other2,908
 
Payments on short-term notes, net
 2,908
Principal payments of debt obligations(834) 
(203) (834)
Cash overdraft1,070
 745
(Payments) proceeds of working capital facility, net(24,693) 15,621
Payments of financing lease obligations(69) 

 (69)
Net cash provided by (used in) financing activities(481) 21,755
Net cash (used) provided by financing activities(32,167) 14,070
Effect of foreign exchange rates on cash190
 (1,723)(10,173) 190
Net change in cash and cash equivalents, and restricted cash(48,842) 48,012
(22,371) (51,744)
Cash and cash equivalents, and restricted cash at the beginning of the period159,589
 70,867
111,369
 149,681
Cash and cash equivalents, and restricted cash at the end of the period$110,747
 $118,879
$88,998
 $97,937
Supplemental disclosures of cash flow information:      
Interest paid$9,573
 $4,280
$8,820
 $9,573
Income taxes paid$4,128
 $6,751
$1,086
 $4,128
See accompanying notes to the condensed consolidated financial statements.




Supplemental schedule of noncash financing activities:
As of December 31, 2018 there were 200,000 shares totaling $8.8 million of share repurchases that were not settled until January 2019.


During the three months ended March 31, 20192020, there were 35155,526 shares, totaling $21 thousand,$1.8 million, used to satisfy exercise costs and the recipients' income tax obligations related to stock options exercised and restricted stock vesting.



Ebix, Inc. and Subsidiaries
Notes to Condensed Consolidated Financial Statements




Note 1: Description of Business and Summary of Significant Accounting Policies
Description of Business— Ebix, Inc., and its subsidiaries, (“Ebix” or the “Company”) is a leading international supplier of on-demand infrastructure Exchangesexchanges to the insurance, financial, and healthcare industries. In the Insuranceinsurance sector, the Company’s main focus is to develop and deploy a wide variety of insurance and reinsurance exchanges on an on-demand basis, while also providing software as a servicesoftware-as-a-service ("SaaS") enterprise solutions in the area of customer relationship management ("CRM"), front-end and back-end systems, and outsourced administrative and risk compliance. The Company's products feature fully customizable and scalable on-demand software designed to streamline the way insurance professionals manage distribution, marketing, sales, customer service, and accounting activities. With a "Phygital” strategy that combines physical distribution outlets in many Association of SouthwestSoutheast Asian Nations ("ASEAN") countries to an Omni-channel online digital platform, the Company’s EbixCash Financial exchange portfolio of software and services encompasses leadership in areas of domestic &and international money remittance, foreign exchange ("Forex"), travel, pre-paid and gift cards, utility payments, lending, and wealth management in India and other Asian markets. The Company has its headquarters in Johns Creek, Georgia and also conducts operating activities in Australia, Canada, India, New Zealand, Singapore, the United Kingdom, Brazil, Philippines, Indonesia, Thailand and United Arab Emirates. International revenue accounted for 67.8%69.6% and 53.9%67.8% of the Company’s total revenue for the three months ended March 31, 2020 and 2019, and 2018, respectively.
The Company’s revenues are derived from three product/service channels. The Company has determined that the Exchange channel should be split into its Insurance and EbixCash components, due primarily to the significant growth in EbixCash over the past year. The company has also determined that the RCS, Broker, and Carrier channels have become individually immaterial and has chosen to group those together under just RCS.  The revenues for the three months ended March 31, 2018 shown below have been adjusted to reflect this change.
Presented in the table below is the breakout of our revenue streams for each of those product/service channels for the three months ended March 31, 2019 and 2018.

  Three Months Ended
  March 31,
(In thousands) 2019 2018
EbixCash Exchanges $77,737
 $36,008
Insurance Exchanges 48,015
 49,163
Risk Compliance Solutions (“RCS”) 17,172
 23,059
Totals $142,924
 $108,230



Summary of Significant Accounting Policies
Basis of Presentation—The accompanying unaudited condensed consolidated financial statements and these notes have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission ("SEC") and in accordance with U.S. Generally Accepted Accounting Principles ("GAAP") with the effect of inter-company balances and transactions eliminated. Certain information and note disclosures normally included in annual financial statements prepared in accordance with GAAP and SEC rules have been condensed or omitted as permitted by and pursuant to those rules and regulations, although the Company believes that the disclosures made are adequate to make the information not misleading. These unaudited condensed consolidated financial statements contain adjustments (consisting only of normal recurring items) necessary to fairly present the consolidated financial position of the Company and its consolidated results of operations and cash flows. Operating results for the three months ended March 31, 20192020 and 20182019 are not necessarily indicative of the results that may be expected for future quarters or the full year of 2019.2020. The condensed consolidated December 31, 20182019 balance sheet included in this interim period filing has been derived from the audited financial statements at that date, but does not necessarily include all of the information and related notes required by GAAP for complete financial statements. These condensed interim financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 20182019.



Reclassification— Certain - There were certain prior year amounts that have been reclassified to be consistent with current year presentation within our financial statements.statements, specifically with respect to the presentation of receivables from service providers and payables to service agents.


Restricted Cash- Cash - The carrying value of our restricted cash in current assets was $29.7$24.8 million and $4.0$35.1 million at March 31, 20192020 and 2018,December 31, 2019, respectively. The March 31, 20192020 balance primarily consists of $21.3 million fundsfixed deposits (many in an escrow account to acquire the remaining 25.16% publicly-held Weizmann Forex shares pending the lapseform of a time bound public offer. Additionally in connection with a 2016 acquisition, there is upfront cash consideration and possible future contingent earn-out payments held in an escrow account contingent upon the acquired business achieving the minimum specified annual net revenue thresholds, which if not achieved would result in said funds being returned to Ebix. The Company also holds fixed depositscertificates of deposit) pledged with banks for issuance of bank guarantees and letters of credit related to its India operations.


The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the condensed consolidated statement of financial position that sum to the total of the same such amounts shown in the statementCondensed Consolidated Statement of cash flows:Cash Flows:


Three Months EndedThree Months Ended
March 31,March 31,
(In thousands)2019 2018
2020 2019
(In thousands)
Cash and cash equivalents$76,999
 $111,898
$61,854
 $64,189
Restricted cash29,743
 3,992
24,756
 29,743
Restricted cash included in other long-term assets4,005
 2,989
2,388
 4,005
Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statement of cash flows$110,747
 $118,879
Total cash, cash equivalents, and restricted cash shown in the Condensed Consolidated Statement of Cash Flows$88,998
 $97,937




Advertising—Advertising costs amounted to $1.5 million and $3.6 million and $1.5 million infor the first three months ofended March 31, 2020 and 2019, and 2018, respectively, andrespectively. The costs are included in sales and marketing expenses in the accompanying Condensed Consolidated Statements of Income.
Fair Value of Financial Instruments—Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction. This guidance establishes a three-level hierarchy priority for disclosure of assets and liabilities recorded at fair value. The ordering of priorityhierarchy reflects the degree to which objective data from external active markets are available to measure fair value. The classification of assets and liabilities within the hierarchy is based on whether the inputs to the valuation methodology used for measurement are observable or unobservable. The classifications are as follows:
Level 1 Inputs - Unadjusted quoted prices available in active markets for identical investments to the reporting entity at the measurement date.
Level 2 Inputs - Other than quoted prices included in Level 1 inputs, which are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability.
Level 3 Inputs - Unobservable inputs, which are used to the extent that observable inputs are not available. Unobservable inputs, are used in situations where there is little or no market activity for the asset or liability and wherein the reporting entity makes estimates and assumptions related to the pricing of the asset or liability, including assumptions regarding risk.

Level 1 Inputs - Unadjusted quoted prices available in active markets for identical investments to the reporting entity at the measurement date.
Level 2 Inputs - Other than quoted prices included in Level 1 inputs, which are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability.
Level 3 Inputs - Unobservable inputs, which are used to the extent that observable inputs are not available, and used in situations where there is little or no market activity for the asset or liability and wherein the reporting entity makes estimates and assumptions related to the pricing of the asset or liability including assumptions regarding risk.

A financial instrument's level within the fair value hierarchy is based on the lowest level of any input that is significant to the fair value measurement.


As of March 31, 2019,2020, the Company had the following financial instruments to which it had to both consider fair values and had to make fair value assessments:

Short-term investments (commercial bank certificates of deposits and mutual funds), for which the fair values are measured as a Level 1 instrument.
Contingent accrued earn-out business acquisition consideration liabilities, for which fair values are measured as Level 3 instruments. These contingent consideration liabilities were recorded at fair value on the acquisition date and are re-measured quarterly based on the then assessed fair value and adjusted if necessary. The increases or decreases in the fair value of contingent consideration can result from changes in anticipated revenue levels and changes in assumed discount periods and rates. As the fair value measure is based on significant inputs that are not observable in the market, they are categorized as Level 3.



Other financial instruments not measured at fair value on the Company's unaudited condensed consolidated balance sheetCondensed Consolidated Balance Sheet at March 31, 2019 but which2020 that require disclosure of fair values include: cash and cash equivalents, restricted cash, fiduciary funds, accounts receivable, receivables from service providers, accounts payable and accrued expenses, accrued payroll and related benefits, financingpayables to service agents, finance lease obligations, andworking capital facilities, the revolving line of credit and term loan debt under the syndicated credit agreement facility with Regions Financial Corporation.debt. The Company believes that the estimated fair value of such instruments at March 31, 20192020 and December 31, 20182019 approximates their carrying value as reported on the unaudited Condensed Consolidated Balance Sheet.
Additional information regarding the Company's assets and liabilities that are measured at fair value on a recurring basis is presented in the following tables:


  Fair Values at Reporting Date Using*
Descriptions Balance, March 31, 2020Quoted Prices in Active Markets for Identical Assets or Liabilities (Level 1)Significant Other Observable Inputs (Level 2)Significant Unobservable Inputs (Level 3)
  (In thousands)
Assets     
Commercial bank certificates of deposits ($163 thousand is recorded in the long
term asset section of the Condensed Consolidated Balance Sheets in "Other Assets")
 $9,399
$9,399
$
$
Mutual funds (recorded in
the long term asset section of the Condensed Consolidated Balance Sheets in "Other Assets")
 565
565


Total assets measured at fair value $9,964
$9,964
$
$
      
Liabilities     
Contingent accrued earn-out acquisition consideration (a) $9,516
$
$
$9,516
Total liabilities measured at fair value $9,516
$
$
$9,516
      
(a) The income valuation approach is applied and the valuation inputs include the contingent payment arrangement terms, projected revenues and cash flows, rate of return, and probability assessments.
* During the three months ended March 31, 2020, there were no transfers between fair value Levels 1, 2 or 3.



 Fair Values at Reporting Date Using* Fair Values at Reporting Date Using*
Descriptions Balance, March 31, 2019Quoted Prices in Active Markets for Identical Assets or Liabilities (Level 1)Significant Other Observable Inputs (Level 2)Significant Unobservable Inputs (Level 3) Balance, December 31, 2019Quoted Prices in Active Markets for Identical Assets or Liabilities (Level 1)Significant Other Observable Inputs (Level 2)Significant Unobservable Inputs (Level 3)
 (In thousands) (In thousands)
Assets    
Commercial bank certificates of deposits ($519 thousand is recorded in the long
term asset section of the consolidated
balance sheets in "Other Assets")
 $19,086
$19,086
$
$
Mutual funds (recorded in
the long term asset section of the
consolidated balance sheets in "Other
Assets")
 2,352
2,352


Commercial bank certificates of deposits ($50 thousand is recorded in the long term asset section of the Condensed Consolidated Balance Sheets in "Other Assets") $4,493
4,493
$
$
Mutual funds 1,058
1,058


Total assets measured at fair value $21,438
$21,438
$
$
 $5,551
$5,551
$
$
    
Liabilities    
Derivatives:  
Contingent accrued earn-out acquisition consideration (a) $12,466
$
$
$12,466
 $10,095
$
$
$10,095
Total liabilities measured at fair value $12,466
$
$
$12,466
 $10,095
$
$
$10,095
    
(a) The income valuation approach is applied and the valuation inputs include the contingent payment arrangement terms, projected cash flows, rate of return, and probability assessments.
* During the three months ended March 31, 2019 there were no transfers between fair value Levels 1, 2 or 3.
(a) The income valuation approach is applied and the valuation inputs include the contingent payment arrangement terms, projected revenues and cash flows, rate of return, and probability assessments.(a) The income valuation approach is applied and the valuation inputs include the contingent payment arrangement terms, projected revenues and cash flows, rate of return, and probability assessments.
* During the year ended December 31, 2019, there were no transfers between fair value Levels 1, 2 or 3.* During the year ended December 31, 2019, there were no transfers between fair value Levels 1, 2 or 3.


  Fair Values at Reporting Date Using*
Descriptions Balance, December 31, 2018Quoted Prices in Active Markets for Identical Assets or Liabilities (Level 1)Significant Other Observable Inputs (Level 2)Significant Unobservable Inputs (Level 3)
  (In thousands)
Assets     
Commercial bank certificates of deposits ($681 thousand is recorded in the long
term asset section of the consolidated
balance sheets in "Other Assets")
 $26,714
26,714
$
$
Mutual funds 5,159
5,159


Total assets measured at fair value $31,873
$31,873
$
$
      
Liabilities     
Derivatives:     
Contingent accrued earn-out acquisition consideration (a) $24,976
$
$
$24,976
Total liabilities measured at fair value $24,976
$
$
$24,976
      
(a) The income valuation approach is applied and the valuation inputs include the contingent payment arrangement terms, projected cash flows, rate of return, and probability assessments.
* During the twelve months ended December 31, 2018 there were no transfers between fair value Levels 1, 2 or 3.
For the Company's assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3), the following table provides a reconciliation of the beginning and ending balances for each category therein, and gains or losses recognized during the three months ended March 31, 20192020 and during the year ended December 31, 2018:2019:

Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
Contingent Liability for Accrued Earn-out Acquisition Consideration March 31, 2020 December 31, 2019
  (In thousands)
     
Beginning balance $10,095
 $24,976
     
Total remeasurement adjustments:    
       Gains included in earnings ** 
 (16,543)
       Foreign currency translation adjustments *** (579) (260)
     
Acquisitions and settlements    
       Business acquisitions 
 1,922
     
Ending balance $9,516
 $10,095
     
The amount of total (gains) losses for the period included in earnings or changes to net assets, attributable to changes in unrealized gains relating to assets or liabilities still held at period-end. $
 $(16,543)
     
** recorded as a reduction to general and administrative expenses  
*** recorded as a component of other comprehensive income within stockholders' equity

Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
Contingent Liability for Accrued Earn-out Acquisition Consideration March 31, 2019 December 31, 2018
  (In thousands)
     
Beginning balance $24,976
 $37,096
     
Total remeasurement adjustments:    
       Gains included in earnings ** (15,392) (1,391)
       Reductions recorded against goodwill 
 (13,718)
       Foreign currency translation adjustments *** (3) (1,620)
     
Acquisitions and settlements    
       Business acquisitions 2,885
 8,440
       Settlement payments 
 (3,831)
     
Ending balance $12,466
 $24,976
     
The amount of total (gains) losses for the period included in earnings or changes to net assets, attributable to changes in unrealized gains relating to assets or liabilities still held at period-end. $(15,392) $(1,391)
     
** recorded as a reduction to reported general and administrative expenses  
*** recorded as a component of other comprehensive income within stockholders' equity  


Quantitative Information about Level 3 Fair Value Measurements
The significant unobservable inputs used in the fair value measurement of the Company's contingent consideration liabilities designated as Level 3 are as follows:
        
(In thousands) Fair Value at March 31, 20192020              Valuation Technique 
Significant Unobservable
Input
Contingent acquisition consideration:
(Wdev, Indus, Miles, Zillious, and EsselZillious acquisition)
 $12,4669,516 Discounted cash flow Projected revenue and probability of achievement

        
(In thousands) Fair Value at December 31, 20182019              Valuation Technique 
Significant Unobservable
Input
Contingent acquisition consideration:
(Wdev, ItzCash, IndusMiles, Zillious, and MilesEssel
 acquisition)
 $24,97610,095 Discounted cash flow Projected revenue and probability of achievement


Sensitivity to Changes in Significant Unobservable Inputs
As presented in the table above, the significant unobservable inputs used in the fair value measurement of contingent consideration related to business acquisitions are projected revenue forecasts, as developed by the relevant members of Company's management team and the probability of achievement of those revenue forecasts. Significant increases (decreases) in these unobservable inputs in isolation would result in a significantly higher (lower) fair value measurement. The Company applies these termsinputs in its calculation and determination of the fair value of contingent earn outearn-out liabilities for purchased businesses as part ofbusinesses. During 2019 and the related valuation and purchase price allocation exercise for the corresponding acquired assets and liabilities. During 2018 and 2019,three months ended March 31, 2020, certain of the Company's contingent earn outearn-out liabilities were adjusted because of changes to anticipated

future revenues from these acquired businesses, or as a result of finalizing purchase price allocations that were previously provisional.preliminary.
Revenue Recognition—Recognition and Contract LiabilitiesThe Company derives its revenues primarily from software subscription and transaction fees, pertaining to services delivered over our exchanges or from our ASP platforms,software license fees, forfinancial transaction fees, risk compliance solution services fees, and professional service fees, for software development projects including associated fees for consulting, implementation, training, and project management provided to customers with installed systems and applications. Sales and value-added taxes are not included in revenues, but rather are recorded as a liability until the taxes assessed are remitted to the respective taxing authorities.

Revenue is recognized when control of the promised goods or services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to in exchange for those goods or services.
We determineThe Company determines revenue recognition throughby applying the following steps:
identification of the contract, or contracts, with a customer;
identification of the performance obligations in the contract;
determination of the transaction price;
allocation of the transaction price to the performance obligations in the contract; and
recognition of revenue when, or as, we satisfy a performance obligation.
For arrangements thatThe Company analyzes its different services individually to determine the appropriate basis for revenue recognition, as further described below. Additionally, certain services exist in multiple channels. As Ebix derives revenues from three product/service channels, EbixCash Exchanges, Insurance Exchanges, and Risk Compliance Solutions, for policy disclosure purposes, contracts are discussed in conjunction with the channel to which they are most significant.
The Company assesses the terms of customer contracts, including termination rights, penalties (implied or explicit), and renewal rights.
EbixCash Exchanges ("EbixCash")

EbixCash revenues are primarily derived from consideration paid by customers for financial transaction (foreign exchange, remittance, other payment solutions) and travel transaction services. The significant majority of EbixCash revenue is for a single performance obligation and is recognized at a point in time. These revenues vary by transaction based upon channel, send and receive locations, the principal amount sent, whether the money transfer involves different send and receive currencies, and speed of service, as applicable.

EbixCash also offers several other services, including payment services and ticketing and travel services, for which revenue is impacted by various factors. EbixCash acts as the principal in most transactions and reports revenue on a gross basis, as EbixCash controls the service at all times prior to transfer to the customer, is primarily responsible for fulfilling the customer contracts, has the risk of loss, and has the ability to establish transaction prices.

The main services from which EbixCash derives revenue are as follow:

EbixCash Travel Exchanges

EbixCash Travel revenues are primarily derived from commissions and transaction fees received from various travel providers and international exchanges involved in the sale of travel to the consumer. EbixCash Travel revenue is for a single performance obligation and is recognized at a point in time. Travel revenues include multiple performance obligations,reservation commissions, segment fees from global travel exchange providers, and transaction net revenues (i.e., the Company allocates consideration based on their relative fair values.These typesamount charged to travelers less the amount owed to travel service providers) in connection with our reservation services; ancillary fees, including travel insurance-related revenues and certain reservation booking fees; and credit card processing rebates and customer processing fees. EbixCash Travel services include the sale of arrangements include obligations pertaininghotel rooms, airline tickets, bus tickets and train tickets. EbixCash’s Travel revenue is also derived from ticket sales, wherein the commissions payable to software licenses, system set-up,EbixCash Travel, along with any transaction fees paid by travel providers and professional services associated with product customization or modification. Delivery of the various contractual obligations typically occurs over periods of less than eighteen months. These arrangements generally do not have refund provisions or have very limited refund terms.
For arrangements where controltravel exchanges, is transferred over time, suchrecognized as software development arrangements involving significant customization, modification, or production, an input or output method is applied that represents a faithful depiction of the progress towardsrevenue after completion of the performance obligation. For arrangements that include variable consideration,service. The transaction price on such services is agreed upon at the Company assesses whether any amounts should be constrained.time of the purchase.
Financial exchange
EbixCash Travel revenue consists largely of transaction-based feesfor the corporate MICE (Meetings, Incentives, Conferences, and fees from corporate and retail gift vouchers. The transaction-based fees are primarily based on a percentage of paymentExhibitions) packages is recognized at full purchase value processed for solutions such as retail and corporate payments, domestic money transfers, and general purpose reloadable cards. Transaction-based fees are recognized at the completion of the transaction. obligation with the corresponding costs recorded under direct expenses. For MICE revenues, EbixCash Travel acts as the principal in transactions and, accordingly, reports revenue on a gross basis. EbixCash Travel controls the service at all times prior to transfer to the customer, is responsible for fulfilling the customer contracts, has the risk of loss, and has the ability to establish transaction prices.


EbixCash Money Transfer

For the EbixCash money transfer business, EbixCash has one performance obligation whereupon the customer engages EbixCash to perform one integrated service. This typically occurs instantaneously when the beneficiary entitled to receive the money transferred by the sender visits the EbixCash outlet and collects the money. Accordingly, EbixCash recognizes revenue upon completion of the following: 1) the customer’s acknowledgment of EbixCash’s terms and conditions and the receipt of payment information, 2) the money transfer has been processed, 3) the customer has received a unique transaction identification number, and 4) funds are available to be picked up by the beneficiary. The transaction price is comprised of a transaction fee and the difference between the exchange rate set by EbixCash to the customer and the rate available in the wholesale foreign exchange market, as applicable, both of which are readily determinable at the time the transaction is initiated.

Foreign Exchange and Payment Services

For EbixCash’s foreign exchange and payment services, customers agree to terms and conditions for all transactions, either at the time of initiating a transaction or signing a contract with EbixCash to provide payment services on the customer’s behalf. In the majority of EbixCash’s foreign exchange and payment services transactions, EbixCash makes payments to the recipient to satisfy its performance obligation to the customer, and, therefore, EbixCash recognizes revenue on foreign exchange and payment when this performance obligation has been fulfilled.

Consumer Payment Services

EbixCash offers several different bill payment services that vary by considerations such as: 1) who pays the fee to EbixCash (consumer or biller), 2) whether or not the service is offered to all consumers, 3) whether the service is restricted to existing biller relationship of EbixCash, and 4) whether the service utilizes a physical agent network offered for consumers’ convenience, among other factors. The determination of which party is EbixCash’s customer for revenue recognition purposes is based on these considerations for each of EbixCash’s bill payment services. For all transactions, EbixCash’s customers agree to EbixCash’s terms and conditions, either at the time of initiating a transaction (where the consumer is determined to be the customer for revenue recognition purposes) or upon signing a contract with EbixCash to provide services on the biller’s behalf (where the biller is determined to be the customer for revenue recognition purposes). As with consumer money transfers, customers engage EbixCash to perform one integrated service, collect money from the consumer and process the bill payment transaction, thereby providing the billers real-time or near real-time information regarding their customers’ payments and, thus, simplifying the billers’ collection efforts. EbixCash’s revenues from bill payment services are generated from contracts to process transactions at any time during the duration of the contract. The transaction price on bill payment services is contractual and determinable. Certain biller agreements may include per-transaction or fixed periodic rebates, which EbixCash records as a reduction to revenue.

Gift voucherCards

EbixCash resells gift cards to consumers that can be later redeemed at various merchants. Gift cards are recorded as inventory until sold to the consumer. Gift card revenue is recognized at full purchase value at the time of sale with the corresponding cost of vouchers recorded under direct expenses. The substantial majorityas cost of services provided.

EbixCash Technology Services
EbixCash also offers on-demand technology to various providers in the area of lending, wealth & asset management, travel and logistics across the world.
Insurance Exchanges
Insurance Exchanges revenues are primarily derived from consideration paid by customers related to our SaaS platforms, related services and the licensing of software. A typical contract for our SaaS platform will also include services for setup, customization, transaction processing, maintenance, and/or hosting. Determining whether products and services are considered distinct performance obligations that should be accounted for separately may require significant judgment. Set-up and customization services related to our SaaS platforms are not considered to be distinct from the usage fees associated with the SaaS platform and, accordingly, are accounted for as a single performance obligation. These services, along with the usage or transaction fees, are recognized over the contract duration, which considers the significance of the financial exchangeupfront fees in the context of the contract and which may, therefore, exceed the initial contracted term. A customer's transaction volume tends to remain fairly consistent during the contract period without significant fluctuations. The invoiced amount is a reasonable approximation of the revenue resultsthat would be allocated to the related period under the variable consideration guidelines in ASC 606-10-32-40. To the extent that a SaaS contract

includes subscription services or professional services, apart from singlethe upfront customization, these are considered separate performance obligations. We also have separate software licensing (on premise/perpetual), unrelated to our SasS platforms, which is recognized at a point in time when the license is transferred to the customer.
Contracts generally do not contain a right of return or refund provisions. Our contracts often do contain overage fees, contingent fees, or service level penalties that are accounted for as variable consideration. Revenue accounted for as variable consideration is recognized using the “right to invoice” practical expedient when the invoiced amount equals the value provided to the customer.
Software-as-a-Service ("SaaS")

The Company allocates the transaction price to each distinct performance obligation transactions.using the relative stand-alone selling price. Determining the stand-alone selling price may require significant judgement. The stand-alone selling price is the price at which an entity has sold or would sell a promised good or service separately to a customer. The Company determines the stand-alone selling price based on the observable price of products or services sold separately in comparable circumstances, when such observable prices are available. When standalone selling price is not directly observable, the Company estimates the stand-alone selling price using the market assessment approach by considering historical pricing and other market factors.

Software Licenses
Software license revenues attributable to a software license that is a separate performance obligation are recognized at the point in time that the customer obtains control of the license.
Subscription Services

Subscription services revenues are associated with performance obligations that are satisfied over specific time periods and primarily consist of post-contract support services. Revenue is generally recognized ratably over the contract term. Our subscription contracts are generally for an initial three-year period with subsequent one-year automatic renewals.

Transaction Fees
Transaction revenue is comprised of fees applied to the volume of transactions that are processed through our SaaS platforms. These fees are typically based on a per-transaction rate and are invoiced for the same period in which the transactions were processed and as the performance obligation is satisfied. The amount invoiced generally equals the value provided to the customer, and revenue is typically recognized when invoiced using the as-invoiced practical expedient.

Professional Services

Professional service revenue primarily consists of fees for setup, customization, training, or consulting. Professional service fees are generally on either a time and materials basis or a fixed fee basis. Revenues for time and materials are recognized as such services are rendered, while fixed fee revenues are recognized based on the input method that is driven by the expected hours to complete the project measured against the actual hours completed to date. Professional services, particularly related to SaaS platforms, may have significant dependencies on the related licensed software and may not be considered a distinct performance obligation.

Risk Compliance Services ("RCS")

RCS revenues consist of two revenue streams - Certificates of Insurance (COI) and Consulting Services. COI revenues are derived from consideration paid by customers for the creation and tracking of certificates of insurance. These are transactional-based revenues. Consulting Services revenues are driven by distinct consulting service engagements rendered to customers, for which revenues are recognized using the output method on a time and material basis as the services are performed.

COI Creation and Tracking

The Company provides services to issue and track certificates of insurance in the United States and Australian markets. Revenue is derived from transaction fees for each certificate issued or tracked. The Company recognizes revenue at the issuance of each certificate or over the period the certificate is being tracked.


Consulting Services

The Company provides consulting services to clients around the world for project management and development. Consulting services fees are generally on either a time and materials basis or a fixed fee basis. Revenues for time and materials are recognized using an output method as the services are rendered, while fixed fee revenues are recognized based on the input method that is driven by the expected hours to complete the project measured against the actual hours completed to date.

Disaggregation of Revenue
The following tables present revenue disaggregated by primary geographical regions and productproduct/service channels for the three months ended March 31, 2020 and 2019:


  Three Months Ended March 31,
Revenue:

 2020 2019
  (In thousands)
India* $73,915
 $72,908
United States 41,912
 46,075
Australia 8,186
 8,625
Latin America 4,237
 4,022
Europe 3,281
 3,787
Indonesia* 2,142
 2,545
Singapore* 1,253
 2,129
Philippines* 1,276
 1,150
Canada 1,114
 1,051
New Zealand 435
 522
United Arab Emirates* 125
 110
  $137,876
 $142,924
     
*Primarily India led businesses for which total revenue was $77.9 million and $77.7 million for the three months ended March 31, 2020 and 2019, respectively.

 Three Months Ended March 31,
 (In thousands)
Revenue:
2019(1)
 2018
United States46,075
 49,902
Canada1,051
 1,600
Latin America4,022
 5,394
Australia8,625
 9,487
Singapore*2,129
 2,216
New Zealand522
 487
India*72,908
 32,003
Europe3,787
 4,031
United Arab Emirates*110
 221
Indonesia*2,545
 1,541
Philippines*1,150
 1,348
 $142,924
 $108,230
    
*India led businesses, except for pre-existing $1.1 million of Singapore operations which is not part of EbixCash revenues. Total revenue for Indian led businesses in the three months ended March 31, 2019 was $77.7 million. See Note 7 for additional geographic information.
The Company’s revenues are derived from 3 product/service channels: EbixCash Exchanges, Insurance Exchanges, and Risk Compliance Solutions ("RCS").

Presented in the table below is the breakout of our revenue streams for each of those product/service channels for the three months ended March 31, 2020 and 2019.



 Three Months Ended
 March 31,
 2020 2019
 (In thousands)
EbixCash Exchanges77,855
 77,737
Insurance Exchanges44,001
 48,015
Risk Compliance Solutions16,020
 17,172
Totals$137,876
 $142,924

  Three Months Ended
  March 31,
(In thousands) 2019 2018
EbixCash Exchanges $77,737
 $36,008
Insurance Exchanges 48,015
 49,163
RCS 17,172
 23,059
Totals $142,924
 $108,230



Costs to Obtain and Fulfill a Contract
The Company capitalizes certain costs in order to maintain the ability to obtain and fulfill new contracts and contract renewals. TheseCompany’s capitalized costs are primarily derived from the fulfillment of SaaS-related setup and customizations, from which the customer receives benefit through continued access to and use of the SaaS product platforms. In accordance with

the guidance in ASC 340-40-25-5, we capitalize the costs directly related to the setup and customizationdevelopment of these customizations, which satisfy the Company’s performance obligation with respect to access to the Company’s underlying product platforms. The capitalized costs primarily consist of the salaries of the developers directly involved in fulfilling the project and are solely based on the time spent on that project. The Company amortizes the capitalized costs ratably over the expected useful life of the related customizations, matching our SaaS based platformstreatment for the related revenue, and suchthe capitalized costs are amortized overrecoverable from profit margin included in the benefit period. As ofcontract. At March 31, 2020 and December 31, 2019, the Company had $832$710 thousand and $734 thousand, respectively, of contract costs in “Other current assets” and $1.3$1.1 million and $1.2 million, respectively, in “Other Assets” on the Company's Condensed Consolidated Balance Sheets.


 March 31, 2020 December 31, 2019
 (Unaudited)  
 (In thousands)
Balance, beginning of period$1,897
 $2,238
Costs recognized from the beginning balance(202) (708)
Additions, net of costs recognized103
 367
Balance, end of period$1,798
 $1,897
(In thousands) March 31, 2019
Balance, beginning of period $2,238
Costs recognized from adjusted beginning balance (232)
Additions, net of costs recognized 131
Balance, end of period $2,137



Contract Liabilities
Contract liabilities include payments or billings that have been received or made prior to performance. In certain cases, cash collections pertain to maintenance and support fees, initial setup or registration fees under hosting agreements, software license fees received in advance of delivery and acceptance, and software development fees paid in advance of completion and delivery. Approximately $8.0 million and $6.4 million of contract liabilities were included in billed accounts receivable at March 31, 2020 and December 31, 2019, respectively.
The Company records contract liabilities when it receives payments or invoices in advance of the performance of services. A significant portion of this balance relates to contracts where the customer has paid in advance for the use of our SaaS platforms over a specified period of time. This portion isThese advanced payments are recognized as the related performance obligation is fulfilled (generally less than one year). Part of our performance obligation for these contracts consists of the requirement to provide our customers with continued access to, and use of, our SaaS platforms and associated customizations. Without continued access to the SaaS platform, the customizations have no separate benefit to the customer. Our customers simultaneously receive and consume the benefits as we provide access over time. The remaining portion of the contract liabilities balance consists primarily of customer-specific customizations that are not distinct from related performance obligations that transfer over time. This portion is recognized over the expected useful life of the customizations.
 March 31, 2020 December 31, 2019
 (Unaudited)  
 (In thousands)
Balance, beginning of period$37,253
 $44,660
Revenue recognized from beginning balance(12,539) (31,507)
Additions from business acquisitions
 769
Additions, net of revenue recognized and currency translation13,749
 23,331
Balance, end of period$38,463
 $37,253

(In thousands) March 31, 2019
Balance, beginning of period $44,660
Revenue recognized from adjusted beginning balance (17,587)
Additions from business acquisitions 
Additions, net of revenue recognized and currency translation 14,749
Balance, end of period $41,822


Accounts Receivable and the Allowance for Doubtful Accounts—ReportedAs of March 31, 2020, reported accounts receivable include $131.2$135.9 million of net trade receivables stated at invoice billed amounts and $31.0 million of unbilled receivables (net of the estimated$20.2 million allowance for doubtful accounts receivable) and $31.6 million of contract assets. As of December 31, 2019, reported accounts receivable include $153.6 million of net trade receivables (net of $21.7 million allowance for doubtful accounts receivable) and $35.3 million of contract assets. The Company records a contract asset when revenue recognized on a contract exceeds the billings. The contract asset is transferred to receivables when the entitlement to payment becomes unconditional. These contract assets are primarily related to project based revenue where we recognize revenue using the input method calculated using expected hours to complete the project measured against the actual hours completed to date. The Company recognized bad debt (benefit) provision for doubtful accounts in the amount of $6.6 million). The unbilled receivables pertain to certain projects for which the timing of billing is tied to contractual milestones. The Company adheres to such contractually stated performance milestones($618) thousand and accordingly issues invoices to customers as per contract billing schedules. Approximately $8.0 million of contract liabilities is included in billed accounts receivable at March 31, 2019. During the three months ending March 31, 2019 and 2018 the Company recognized and recorded bad debt expense in the amount of $134 thousand and $1.0 million, respectively. Accounts receivable are written off againstfor the allowance account when the Company has exhausted all reasonable collection efforts. During the three monthsthree-month periods ended March 31, 2020 and 2019, and 2018, $484 thousand and $40 thousand, respectively, ofrespectively. Management specifically

analyzes accounts receivable, which had been specifically reservedhistorical bad debts, write-offs, customer concentrations, customer credit-worthiness, current economic trends and changes in our customer payment terms when evaluating the adequacy of the allowance for in prior periods, were written off.doubtful accounts.
Goodwill and Other Indefinite-Lived Intangible Assets—Goodwill represents the cost in excess of the fair value of the identifiable net assets from the businesses that we acquire. In accordance with the relevant FASB accounting guidance,ASC 350, “Goodwill and Other Intangible Assets"
and ASU No. 2011-08, “Testing Goodwill for Impairment”, goodwill is tested for impairment at the reporting unit level on an annual basis or on an interim basis if an event occurred or circumstances change that would indicate that fair value of aour reporting unit decreased below its carrying value. Potential impairment indicators include a significant change in the business climate, legal factors, operating performance indicators, competition, customer retention and the sale or disposition of a significant portion of the business. The Company applies the technical accounting guidance concerning goodwill impairment evaluation, whereby the Company first assesses certain qualitative factors to determine whether the existence of events or circumstances would indicate that it is more likely than not that the fair value of any of oura reporting unitsunit was less than its carrying amount. If after assessing the totality of events and circumstances, we were to determine that it is more likely than not that the fair value of a reporting unit is less than its carrying amount, then we would perform the two-step quantitative impairment testing described further below.testing.


The aforementioned two-step quantitative testing process involves comparing the reporting unit carrying values to their respective fair values; we determine fair value of our reporting units by applying the discounted cash flow method using the present value of future estimated net cash flows. If the fair value of a reporting unit exceeds its carrying value, then no further testing is required. However, if a reporting unit’s fair value were to be less than its carrying value, we would then determine the amount of the impairment charge, if any, which would be the amount that the carrying value of the reporting unit’s goodwill exceeded its implied value. We perform our annual goodwill impairment evaluation and testing as of September 30October 1st of each year or, when events or circumstances dictate, more frequently.


ChangesThe Company has considered the guidance within ASC 350 “Goodwill and Other Intangible Assets” and ASC 280 “Segment Reporting” in concluding that Ebix effectively operates as one operating and reportable segment and one reporting unit.

The Company’s indefinite-lived assets are associated with the carrying amountestimated fair value of the contractual customer relationships existing within Ebix. Indefinite-lived intangible assets are not amortized, but rather are tested for impairment annually and tested on an interim basis if a triggering event has occurred. Please see Note 9 "Goodwill" for information regarding interim impairment testing of goodwill for the three months ended March 31, 2019and the year ended December 31, 2018 are reflected in the following table.indefinite-lived intangible assets.


 March 31, 2019 December 31, 2018
 (Unaudited)  
 (In thousands)
Beginning Balance$946,685
 $666,863
Additions (see Note 3)18,423
 317,410
Purchase accounting adjustments(733) (11,080)
Foreign currency translation adjustments1,265
 (26,508)
Ending Balance$965,640
 $946,685

Capitalized Software Development Costs—In accordance with the relevant FASB accounting guidance regarding the development of software to be sold, leased or marketed, the Company expenses such costs as they are incurred until technological feasibility has been established, at and after which time those costs are capitalized until the product is available for general release to customers. Costs incurred to enhance our software products, after general market release of the services using the products, are expensed in the period they are incurred. See Note 10 "Capitalized Software Development Costs" for further details.
Finite-lived Intangible Assets—Purchased intangible assets represent the estimated acquisition date fair value of customer relationships, developed technology, trademarks and non-compete agreements obtained in connection with the businesses we acquire. We amortize these intangible assets on a straight-line basis over their estimated useful lives, as follows:


Category Life (yrs)
Airport contracts9
Backlog1.2
Brand15
Customer relationships 7–20
Database10
Dealer networks15-20
Developed technology 3–12
Airport Contract9
Store NetworksNon-compete agreements 5
DealerStore networks 15-20
Brand155
Trademarks 3–15
Non-compete agreements5
Backlog1.2
Database10

The carrying value of finite-lived and indefinite-lived intangible assets at March 31, 20192020 and December 31, 20182019 are as follows:

 March 31,
2020
 December 31,
2019
 (Unaudited)  
 (In thousands)
Finite-lived intangible assets:   
Customer relationships$81,142
 $83,012
Developed technology19,606
 19,979
Dealer network6,407
 6,726
Airport contracts4,415
 4,635
Trademarks2,664
 2,689
Store networks2,382
 2,500
Brand875
 918
Non-compete agreements754
 764
Database212
 212
Backlog140
 140
Total intangibles118,597
 121,575
Accumulated amortization(75,848) (74,620)
Finite-lived intangibles, net$42,749
 $46,955
    
Indefinite-lived intangibles:   
Customer/territorial relationships$42,055
 $42,055
 March 31,
2019
 December 31,
2018
 (Unaudited)  
 (In thousands)
Finite-lived intangible assets:   
Customer relationships$80,219
 $80,070
Developed technology19,216
 19,176
Airport Contract4,761
 4,752
Store Networks822
 821
Dealer network6,325
 6,315
Trademarks2,685
 2,677
Brand866
 864
Non-compete agreements764
 764
Backlog140
 140
Database212
 212
Total intangibles116,010
 115,791
Accumulated amortization(67,451) (64,343)
Finite-lived intangibles, net$48,559
 $51,448
    
Indefinite-lived intangibles:   
Customer/territorial relationships$42,055
 $42,055

Amortization expense recognized in connection with acquired intangible assets was $3.0$2.5 million and $2.0$3.0 million for the three months ended March 31, 20192020 and 2018,2019, respectively.
Foreign Currency Translation—The functional currency is the U.S. Dollar for the Company's foreign subsidiaries in Dubai and Singapore, is the U.S. dollar because the intellectual property research and development activities provided by its Dubai and Singapore subsidiaries and the product development and information technology enabled services activities for the insurance industry provided by its India subsidiary, bothare in support of the Company's operating divisions across the world, which are primarily transacted in U.S. dollars.Dollars.
During the three months ended March 31, 2020, the net change in the cumulative foreign currency translation account, which is a component of accumulated other comprehensive loss within stockholders’ equity, was an unrealized loss of $49.8 million, of which $40.9 million was caused by the 4.7% weakening of the Indian rupee.
The functional currency of the Company's other foreign subsidiaries is the local currency of the country in which the subsidiary operates. The assets and liabilities of these foreign subsidiaries are translated into U.S. dollars at the rates of exchange at the balance sheet dates. Income and expense accounts are translated at the average exchange rates in effect during the period. Gains and losses resulting from translation adjustments are included as a component of accumulated other comprehensive income in the accompanying consolidated balance sheets,Condensed Consolidated Balance Sheets, and are included in the condensed consolidated statementsCondensed Consolidated Statements of comprehensive income.Comprehensive Income. Foreign exchange transaction gains and losses that are derived from transactions denominated in a currency other than the subsidiary's functional currency are included in the determination of net income.
Income Taxes—Deferred income taxes are recorded to reflect the estimated future tax effects of differences between the financial statement and tax basis of assets, liabilities, operating losses, and tax credit carry forwards using the tax rates expected to be in effect when the temporary differences reverse. Valuation allowances, if any, are recorded to reduce deferred tax assets to the amount management considers more likely than not to be realized. Such valuation allowances are recorded for the portion of the deferred tax assets that are not expected to be realized based on the levels of historical taxable income and projections for future taxable income over the periods in which the temporary differences will be deductible.
The Company also applies the relevant FASB accounting guidance on accounting for uncertainty in income taxes positions. This guidance clarifies the accounting for uncertainty in income taxes by prescribing the minimum recognition threshold a tax position is required to meet before being recognized in the financial statements. In this regard we recognize the tax benefit from uncertain tax positions only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position.
Recent Relevant Accounting Pronouncements—The following is a brief discussion of recently released accounting pronouncements that are pertinent to the Company's business:

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): “Facilitation of the Effects of Reference Rate Reform on Financial Reporting”. ASU 2020-04 was issued in response to concerns about structural risks of interbank offered rates (IBORs), and, particularly, the risk of cessation of the London Interbank Offered Rate (LIBOR), Regulators around the world have undertaken reference rate reform initiatives to identify alternative reference rates that are more observable or transaction-based and less susceptible to manipulation. The amendments in this update provide optional guidance for a limited time to ease the potential burden in accounting for (or recognizing the effects) of reference rate reform on financial reporting.The amendments in this update provide optional expedients and exceptions for applying generally accepted accounting principles (GAAP) to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendments in this Update are elective and are effective upon issuance for all entities. The adoption of this pronouncement is not expected to have a material impact on the Company’s operations.
In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): "Simplifying the Accounting for Income Taxes". ASU 2019-12 is expected to reduce the cost and complexity related to the accounting for income taxes by eliminating the need for an entity to analyze whether the following apply to a given reporting period:
Exception to the incremental approach for intra period tax allocation;
Exceptions to accounting for basis differences when there are ownership changes in foreign investments; and
Exception in interim period income tax accounting for year-to-date losses that exceed anticipated losses.
For public business entities, the amendments in this Update are effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2020. The Company is in the process of assessing the impact of ASU 2019-12 on its operations.
In August 2018, the FASB issued ASU 2018-13, Fair Value Measurement (Topic 820)Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. ASU 2018-13 is intended to improve the effectiveness of ASC 820’s disclosure requirements. The amendments in this ASU are effective for public business entities for fiscal years beginning after December 15, 2019, including interim periods within that fiscal year. The ASU will result in the following changes:
Remove the disclosure to report the amount of and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy;
Remove the disclosure of the policy for timing of transfers between levels;
Add a disclosure for the changes in unrealized gains and losses for the period included in other comprehensive income for recurring Level 3 fair value; and
Add a disclosure for the range and weighted average of significant unobservable inputs used to develop Level 3 fair value measurement.

The adoption of ASU 2018-13 has not had a material impact on the Company’s operations.  The Company has yetwill continue to periodically assess the impact that the adoption of this ASU will havenew pronouncement on Ebix's consolidated income statement and balance sheet.its ongoing operations.
In June 2018,2016, the FASB issued ASU 2018-07, Compensation-Stock Compensation2013-13. Financial Instruments - Credit Losses (Topic 718) Improvements326). The main objective of this ASU is to Nonemployee Share-Based Payment Accounting. ASU 2018-07provide financial statement users with more decision-useful information about the expected credit losses on financial instruments and other commitments to extend credit held by a reporting entity at each reporting date. The measurement of expected credit losses is intended to reduce costbased on relevant information about past events, including historical experience, current conditions, and complexityreasonable and to improve financial reporting for share-based payments to nonemployees. Thesupportable forecasts that affect the collectability of the reported amount. An entity must use judgment in determining the relevant information and estimation methods that are appropriate in its circumstances. For public business entities that are U.S. Securities and Exchange Commission (SEC) filers, the amendments in this ASUUpdate are effective for public business entities for fiscal years beginning after December 15, 2018,2019, including interim periods within that fiscal year. The adoption of ASU 2018-07 did not impact our consolidated financial position, results of operations or cash flows.

In February 2018, the FASB issued 2018-02, Income Statement-Reporting Comprehensive Income (Topic 220):
Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income. The ASU provides that the stranded tax effects from the Tax Act in accumulated other comprehensive loss may be reclassified to retained earnings. The amendments in this ASU are effective for all entities for fiscal years beginning after December 15, 2018, and interim periods within those fiscal years. The adoption of ASU 2018-02 did2013-13 has not had a material impact our consolidated financial position, results of operations or cash flows.
In January 2017,on the FASB issued ASU 2017-04, Intangibles—Goodwill and Other (Topic 350) Simplifying the Test for Goodwill Impairment. To simplify the subsequent measurement of goodwill, the FASB eliminated Step 2 from the goodwill impairment test. In computing the implied fair value of goodwill under Step 2, an entity had to perform procedures to determine the fair value at the impairment testing date of its assets and liabilities (including unrecognized assets and liabilities). Instead, under the amendments in this ASU, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. A public business entity filer should adopt the amendments in this ASU for its annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019.Company’s operations. The Company has yetwill continue to periodically assess the impact that the adoption of this ASU will havenew pronouncement on Ebix's consolidated income statement and balance sheet.its ongoing operations.

In January 2017 the FASB issued ASU 2017-01, Business Combinations (Topic 805) Clarifying the Definition of a Business which amended the existing FASB ASC. The standard provides additional guidance to assist entities with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The definition of a business affects many areas of accounting, including acquisitions, disposals, goodwill, and consolidation. ASU 2017-01 is effective for fiscal 2019 with early adoption permitted. The adoption of ASU 2018-01 did not impact our consolidated financial position, results of operations or cash flows.





Note 2: Earnings per Share

A reconciliation between basic and diluted earnings per share is as follows:
Three Months EndedThree Months Ended
March 31,March 31,
2019 20182020 2019
(In thousands, except per share data)(In thousands, except per share data)
Net income attributable to Ebix, Inc.$25,710
 $26,208
$24,723
 $25,710
Basic Weighted Average Shares Outstanding30,524
 31,482
Basic weighted average shares outstanding30,476
 30,524
Dilutive effect of stock options and restricted stock awards80
 177
207
 80
Diluted weighted average shares outstanding30,604
 31,659
30,683
 30,604
Basic earnings per common share$0.84
 $0.83
$0.81
 $0.84
Diluted earnings per common share$0.84
 $0.83
$0.81
 $0.84


For the three months ended March 31, 2020 and 2019, respectively, there were 187,875 and 42,000, respectively, of potentially issuable shares with respect to stock options which could dilute EPS in the future but which were excluded from the diluted EPS calculation because presently their effect is anti-dilutive.



Note 3: Business Combinations
    The Company seeks to execute accretive business acquisitions (which primarily targets businesses that are complementary to Ebix's existing products and services), in combination with organic growth initiatives, as part of its comprehensive business growth and expansion strategy.
During the three months endedending March 31, 2019,2020, the Company completed twodid not complete any business acquisitions, as follows:

Effective January 1, 2019 Ebix entered into an agreement to acquire the assets of India based Essel Forex Limited, for approximately $7.9 million plus possible future contingent earn-out payments of up to $721 thousand based on earned revenues. Ebix funded the entire transaction in cash, using its internal cash reserves. Essel Forex has been one of the five largest Foreign exchange providers in India with a wide spectrum of related products including sales of all major Currencies, travelers’ checks, demand drafts, remittances, money transfers and prepaid cards primarily for the corporate clients. Besides being a foreign exchange business partner to leading banks such as ICICI, Axis, Indus Ind, Yes and HDFC Bank, Essel Forex has been associated with Western Union and MoneyGram for inward money transfers. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction. The Company has determined that the fair value of the contingent earn-out consideration is $721 thousand as of March 31, 2019.
Effective January 1, 2019, Ebix acquired an 80% controlling stake in India based Zillious Solutions Private Limited for $10.1 million plus possible future contingent earn-out payments of up to $2.2 million based on earned revenues. Zillious is an on-demand SaaS travel technology solution, with market leadership in the corporate travel segment in India. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction. The Company has determined that the fair value of the contingent earn-out consideration is $2.2 million as of March 31, 2019.acquisitions.    
During the twelve months ended December 31, 2018,2019, the Company completed thirteen3 business acquisitions, as follows:

Effective December 1, 2018,August 23, 2019, Ebix entered into an agreement to acquire 74.84% controlling stake in Indiaacquired Canada based Weizmann for $63.1 million (the $64.6 million reported on the cash flows from investing activities also includes a  decrease in previously reported cash acquired of $1.5 million). Ebix also made a time bound public offer to acquire the remaining 25.16% publicly-held Weizmann Forex sharesWall Street Finance (Canada) Ltd. ("Wallstreet Canada") foreign exchange and outward remittance markets for approximately $21.1$2.1 million to public shareholders. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective December 1, 2018, Ebix acquired the assets of India based Pearl, a provider of a comprehensive range of B2B and B2C travel services, under the brand name ‘Sastiticket’, ranging from domestic and international ticketing, incentives travel, leisure products, luxury holidays, and travel documentation for $3.4 million and has been integrated with Ebix Travels’ operations,

which has brought in operational synergies and certain redundancies for the acquired operations .upfront consideration plus net working capital. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective DecemberJanuary 1, 2018, Ebix acquired India based Lawson, a B2B provider of travel services and international ticketing, for $2.7 million and has been integrated with Ebix Travels’ operations to bring in operational synergies and wider country wide footprint. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective October 1, 2018, Ebix acquired a 70% stake in India based AHA Taxis, a platform for on-demand inter-city cabs in India for $310 thousand. AHA focuses its attention on Corporate and Consumer inter-city travel primarily with a network of thousands of registered AHA Taxis.

Effective October 1, 2018, Ebix acquired a 67% stake in India based Routier, a marketplace for trucking logistics for $413 thousand.

Effective October 1, 2018,2019, Ebix acquired the assets of India based Business Travels for $1.1 million and same has been integrated with Ebix Travels’ operations to expand the wholesale travel and consolidation business. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective August 1, 2018, Ebix entered into an agreement to acquire India based Miles SoftwareEssel Forex Limited ("Miles"Essel Forex"), a provider of on-demand software on wealth and asset management to banks, asset managers and wealth management firms, for approximately $18.3$8.7 million, plus possible future contingent earn-out payments of up to $8.3$721 thousand based on earned revenues. Ebix funded the entire transaction in cash using its internal cash reserves. Essel Forex is a large provider of foreign exchange services in India with a wide spectrum of related products including sales of all major currencies, travelers’ checks, demand drafts, remittances, money transfers and prepaid cards primarily for corporate clients. The earn out period expired on December 31, 2019 and the acquired business did not meet the requisite revenue target, so no earnout payment was due or paid.
Effective January 1, 2019, Ebix acquired an 80% controlling stake in India based Zillious Solutions Private Limited ("Zillious") for $10.1 million plus possible future contingent earn-out payments of up to $2.2 million based on earned revenues overagreed-upon milestones in the subsequent twenty-four month period followingacquisition agreement. Zillious is an on-demand SaaS travel technology solution in the effective date of the acquisition.corporate travel segment in India. The Company has determined that the fair value of the contingent earn-out consideration is $5.6$1.4 million as of March 31, 2019.

Effective July 1, 2018, Ebix entered into an agreement to acquire India based Leisure Corp ("Leisure") for approximately $2.1 million, with the goal of creating a new travel division to focus on a niche segment of the travel market. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective July 1, 2018, Ebix entered into an agreement to acquire India based Mercury Travels for approximately $13.2 million, with the goal of creating a new travel division to focus on a niche segment of the travel market. Mercury’s Forex business was integrated into EbixCash’s existing CDL Forex exchange business. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective July 1, 2018, Ebix entered into an agreement to acquire India based Indus Software Technologies Pvt. Ltd. ("Indus"), a global provider of enterprise lending software solutions to financial institutions, captive auto finance and telecom companies, for approximately $22.9 million plus possible future contingent earn-out payments of up to $5.0 million based on earned revenues over the subsequent twenty-four month period following the effective date of the acquisition. The Company has determined that the fair value of the contingent earn-out consideration is $3.3 million as of March 31, 2019.

Effective April 1, 2018, Ebix entered into an agreement to acquire India based CentrumDirect Limited ("Centrum"), a leader in India’s foreign exchange and outward remittance markets for approximately $179.5 million. This acquisition was funded June 2018. Centrum was into Ebix’s Financial Exchange EbixCash offering in India and abroad, with key Centrum business executives becoming an integral part of the combined EbixCash senior leadership.

Effective April 1, 2018, Ebix entered into an agreement to acquire a 60% stake in India based Smartclass Educational Services Private Limited ("Smartclass"), a leading e-learning Company engaged in the business of education services, development of education products, and implementation of education solutions for K-12 Schools. Under the terms of the agreement Ebix paid $8.6 million in cash for its stake in Smartclass.
Effective February 1, 2018, Ebix acquired the Money Transfer Service Scheme ("MTSS") Business of Transcorp International Limited (BSE:TRANSCOR.BO), for upfront cash consideration in the amount of $7.25 million, of which $6.55 million was funded with cash and $700 thousand assumed in liabilities. Ebix is consolidating this recent acquisition into Ebix's Financial Exchange operations which will bring synergies and reduce certain redundancies to the combined operation.2020.
    

A significant component of the purchase price consideration for many of the Company's business acquisitions is a potential subsequent cash earnoutearn-out payment based on reaching certain specified future revenue targets. The terms for the contingent earnearn- out payments in most of the Company's business acquisitions typically address the GAAP recognizable revenues achieved by the acquired entity over a one, two,one-, two-, and/or three-year period subsequent to the effective date of their acquisition by Ebix. These terms typically establish a minimum threshold revenue target with achievement of revenues recognized over that target being awarded in the form of a specified cash earn outearn-out payment. The Company applies these terms in its calculation and determination of the fair value of contingent earn outearn-out liabilities for purchased businesses as part of the related valuation and purchase price allocation exercise for the corresponding acquired assets and liabilities. The Company recognizes these potential obligations as contingent liabilities and are reported as such on its Condensed Consolidated Balance Sheets. As discussed in more detail in Note

1, these contingent consideration liabilities are recorded at fair value on the acquisition date and are remeasured quarterly based on the then assessed fair value and adjusted if necessary. During the three months ended March 31, 20192020 and 2018,2019, these aggregate contingent accrued earn-out business acquisition consideration liabilities were reduced by 0 and $15.4 million, and zero, respectively, due to remeasurements based on the then assessed fair value and changes in anticipated future revenue levels, with the offset being a reduction to general and administrative expenses as reported on the Condensed Consolidated Statements of Income and a reduction of zero and zero, respectively to goodwill as reported in the enclosed Condensed Consolidated Balance Sheets.Income. As of March 31, 2019,2020, the total of these contingent liabilities was $12.5$9.5 million, of which $10.2$1.4 million is reported in long-term liabilities and $2.3$8.1 million is included in current liabilities in the Company's Condensed Consolidated Balance Sheet. As of December 31, 20182019, the total of these contingent liabilities was $25.0$10.1 million, of which $11.2$1.5 million was reported in long-term liabilities and $13.8$8.6 million was included in current liabilities in the Company's Condensed Consolidated Balance Sheet.
Consideration paid by the Company for the businesses it purchases is allocated to the assets and liabilities acquired based upon their estimated fair values as of the date of the acquisition. The excess of the purchase price over the estimated fair values of assets acquired (including identified intangible assets acquired) and liabilities assumed is recorded as goodwill. Recognized goodwill pertains to

In the value oftable below the expected synergies to be derived from combining the operations of the businesses we acquire including the value of the acquired workforce.

The aggregated unaudited pro forma financial information pertainingpertains to all of the Company's acquisitions that have an impact on the financial results for the three months ended March 31, 20192020 and March 31, 2018,2019, which includes the acquisitions of Transcorp (acquired February 2018), Centrum (acquired April 2018), Smartclass (acquired April 2018), Indus (acquired July 2018), Mercury acquired July 2018), Leisure (acquired July 2018), Miles (acquired August 2018), Routier (acquired October 2018), Business Travels (acquired October 2018), Wahh Taxis (acquired October 2018), Pearl (acquired December 2018), Weizmann (acquired December 2018), Zillious (acquired January 2019), and Essel (acquired January 2019), and as presented in the table belowWallstreet Canada (acquired August 2019) and is provided for informational purposes only and is not a projection of the Company's expected results of operations for any future period. No effect has been given in this pro forma information for future synergistic benefits that may still be realized as a result of combining these companies or costs that may yet be incurred in integrating their operations. The 20192020 and 20182019 pro forma financial information below assumes that all business acquisitions made during this period were made on January 1, 2018,2019, whereas the Company's reported financial statements for the three months ended March 31, 2020 and 2019 only include the operating results from these businesses since the effective date that they were acquired by Ebix.


 Three Months Ended March 31, 2020 Three Months Ended March 31, 2019 
 As ReportedPro Forma As ReportedPro Forma 
 (unaudited) (unaudited) 
 (In thousands, except per share data)
Revenue$137,876
$137,876
 $142,924
$143,122
 
Net Income attributable to Ebix, Inc.$24,723
$24,723
 $25,710
$25,683
 
Basic EPS$0.81
$0.81
 $0.84
$0.84
 
Diluted EPS$0.81
$0.81
 $0.84
$0.84
 

 Three Months Ended March 31, 2019 Three Months Ended March 31, 2018
 As ReportedPro Forma As ReportedPro Forma
 (unaudited) (unaudited)
 (In thousands, except per share data)
Revenue$142,924
$142,924
 $108,230
$154,013
Net Income attributable to Ebix, Inc.$25,710
$25,710
 $26,208
$28,976
Basic EPS$0.84
$0.84
 $0.83
$0.92
Diluted EPS$0.84
$0.84
 $0.83
$0.92
During the three months ended March 31, 2019, the Company's reported total operating revenues increased by $34.7 million or 32% to $142.9 million as compared to $108.2 million during the same period in 2018. Reported revenues were impacted by the continuing weakening in the foreign currencies in which we conduct operations (particularly in India, Australia, Brazil, and Great Britain) as compared to the strengthening of the U.S. dollar. Specifically, the adverse impact from fluctuations of the exchange rates for the foreign currencies in the countries in which we conduct operations, in the aggregate reduced reported revenues by $(5.0) million for the three months ended March 31, 2019.

With respect to business acquisitions completed during the years 2019 and 2018 on a pro forma basis, as disclosed in the above pro forma financial information table, combined revenues decreased 7.2% for the three months ending March 31, 2019, respectively, versus the same periods in 2018. The 2019 and 2018 pro forma financial information assumes that all business acquisitions made during this period were made on January 1, 2018, whereas the Company's reported condensed consolidated financial statements for three months ended March 31, 2019 only includes the revenues from these businesses since the effective date that they were acquired or consolidated by Ebix, being February 2018 for Transcorp, April 2018 for Centrum, April 2018 for Smartclass, July 2018 for Indus, July 2018 for Mercury, July 2018 for Leisure, August 2018 for Miles, October 2018 for Routier, October 2018 for Business Travels, October 2018 for Wahh Taxis, December 2018 for Pearl, Weizmann, January 2019 for Zillious (acquired January 2019), and January 2019 for Essel.
The above referenced unaudited pro forma information and the relative comparative changechanges in pro forma and reported revenues are based on the following premises:
20192020 and 20182019 pro forma revenue contains actual revenue of the acquired entities before the acquisition date, as reported by the sellers, as well as actual revenue of the acquired entities after acquisition, whereas the reported growth in revenues of the acquired entities after the acquisition date are only reflected for the period after their acquisition.
Revenue billed to existing clients from the cross selling of acquired products has been assigned to the acquired section of our business.
Any existing products sold to new customers obtained through a newly acquired customer base are assigned to the acquired section of our business.
Pro formas do not include post acquisition revenue reductions as a result of discontinuation of any product lines and/or customer projects by Ebix in line with the Company's initiatives to maximize profitability.

The impact from fluctuations of the exchange rates for the foreign currencies in the countries in which we conduct operations also partially affected reported revenues. During the three months ending March 31, 2020, the change in foreign currency exchange rates decreased consolidated operating revenues by $3.7 million.



Note 4: Debt with Commercial Bank


On November 27, 2018, EbixMarch 30, 2020, the Company and certain of its subsidiaries entered into the Eighth Amendmenta waiver agreement (the “Waiver”) related to the Regions Secured Credit Facility,senior secured credit facility, dated, August 5, 2014, as amended among the Company, Regions Bank (“Regions”) and certain other lenders party thereto (as amended,(the “Credit Facility”). The Waiver provides that so long as the "Credit Agreement")Company’s leverage ratio is below 5.0 to exercise $101.25 million1.0

for the Company’s fiscal quarter ending March 31, 2020 pursuant to the terms of its aggregate $150 million accordion option, increasingcompliance certificate required by the total Term Loan CommitmentCredit Facility, the existing leverage ratio requirement of 3.50 to $301.25 million from $250 million, with initial repayments starting December 31, 2018 due in the amount of $3.77 million for the first six quarters and increasing thereafter. The revolving credit facility increased from $400 million to $450 million. The Credit Agreement carries a leverage-based LIBOR related interest rate, which currently stands at approximately 5.0%. The expanded credit facility1.0 will continue to be used to fund the Company's future growth and share repurchase initiativeswaived.

On April 9, 2018September 27, 2019, the Company and certain of its subsidiaries entered into the SeventhNinth Amendment (the “Seventh“Ninth Amendment”) to the Credit Agreement increasing the permitted indebtedness in the form of unsecured convertible notes from $250 million to $300 million.
On February 21, 2018,Ebix, Inc. and certain of its subsidiaries entered into the Sixth Amendment (the “Sixth Amendment”) to the Credit Agreement. The Sixth Amendmentwhich amended the Credit Agreement by increasing its existing credit facility from $450 milliondefinitions of “Consolidated EBITDA" to $650 million,add back the derivative legal settlement, “Indebtedness” to assist in funding its growth. The increase in the bank line was the result of many members of the existing bank group expanding their share of the credit facility and the addition of BBVA Compass and Bank of the West to the Banking Syndicate, which diversifies Ebix’s lending group under the credit facility to ten participants. The syndicated bank group now comprises ten leading financial institutions that include Regions Bank, PNC Bank, BMO Harris Bank, BBVA Compass, Fifth Third Bank, KeyBank, Bank of the West, Silicon Valley Bank, Cadence Bank and Trustmark National Bank. Regions Bank continued to lead the banking group while serving as the administrative and collateral agent. PNC Bank and BMO Harris Bank were added as co-syndication agents, BBVA Compass and Fifth Third Bank as co-documentation agent, while Regions Capital Markets, PNC Capital Markets and BMO Harris Bank acted as joint lead arrangers and joint bookrunners. The new credit facility included; A five-year term loan for $250 million, with initial repayments starting June 30, 2018 due in the amount of $3.13 million for the first eight quarters and increasing thereafter and a five-year revolving credit facility for $400 million. The new credit facility also allows for up to $150 million of incremental facilities.

On November 3, 2017 the Company and certain of its subsidiaries entered into the Fifth Amendment (the “Fifth Amendment”) to the Credit Agreement to exercise $50 million of its aggregate $100 million accordion option, increasing the total Term Loan Commitment to $175 million. $20 million of the increase was funded on November 3, 2017 and the remaining $30

million wasdisqualify equity interests to be disbursed uponissued regarding the satisfaction of certain closing requirements set forth inYatra Online acquisition, and modified the Fifth Amendment. Both such disbursements are tied to permitted acquisitions as set forth in the Fifth Amendment.
On November 3, 2017, the Company and certain of its subsidiaries entered into the Fourth Amendment and Waiver (the “Fourth Amendment”) to the Credit Agreement. The Fourth Amendment waived certain technical defaults related to the failure to give required notice with respect to i) the existence of a subsidiary having intellectual property with an aggregate value above a stipulated amount and ii) the additional investment in a joint venture entity resulting in that entity becoming a subsidiary of the Company for the purpose of the Credit Agreement. In addition to such waiver, the Fourth Amendment also loosened themaximum consolidated net debt leverage ratios the Company is required to satisfy in connection with permitted acquisitions and for compliance generally.
On October 19, 2017, the Company and certain of its subsidiaries entered into the Third Amendment and Waiver (the “Third Amendment”) to the Credit Agreement. The Third Amendment waived certain technical defaults related to the Company’s making certain restricted payments in excess of those permitted under the Credit Agreement. In addition to such waiver, the Third Amendment also loosened the limitations on the restricted payment covenant under the Credit Agreement.

On June 17, 2016, the Company and certain of its subsidiaries entered into the Second Amendment (the “Second Amendment”) to the Credit Agreement. The Second Amendment increases the total credit facility to $400 million from the prior amount of $240 million, and expanded the syndicated bank group to eleven participants by adding seven new participants which include PNC Bank, National Association BMO Harris Bank N.A., Key Bank National Association, HSBC Bank National, Cadence Bank, the Toronto-Dominion Bank (New York Branch), and Trustmark National Bank. The Credit Agreement consisted of a five-year revolving credit component in the amount of $275 million, and a five-year term loan component in the amount of $125 million, with repayments due in the amount $3.13 million due each quarter, starting September 30, 2016. The Credit Agreement also contained an accordion feature, which if exercised and approved by all credit parties, would expand the total borrowing capacity under the syndicated credit facility to $500 million.ratio allowed.
    
At March 31, 20192020, the Company's consolidated balance sheet includes $5.5Condensed Consolidated Balance Sheets include $5.3 million of remaining deferred financing costs in connection with this Credit Agreement, which are being amortized as a component of interest expense over the five-year term of the financing agreement. In regards to these deferred financing costs, $3.3$3.2 million pertains to the revolving line of credit component of the Credit Agreement, and $2.2$2.1 million pertains to the term loan component of the Credit Agreement, of which $575$734 thousand is netted against the current portion and $1.7$1.4 million is netted against the long-term portions of the term loan as reported on the Condensed Consolidated Balance Sheets. At December 31, 2019, the Company's Condensed Consolidated Balance Sheets included $5.2 million of remaining deferred financing costs with $3.1 million pertaining to the revolving line of credit component of the Credit Agreement, and $2.1 million pertaining to the term loan component of the Credit Agreement, of which $575 thousand was netted against the current portion and $1.5 million was netted against the long-term portions of the term loan as reported on the Condensed Consolidated Balance Sheets.


At March 31, 2019,2020, the outstanding balance on the revolving line of credit under the Credit Agreement was $438.0 million and the facility carried an interest rate of 5.00%4.13%. During the three months ended March 31, 2019, $13.5 million of draws were made off of2020, the Company drew 0 from its revolving credit facility. The revolving line of credit balance is included in the long-term liabilities section of the Condensed Consolidated Balance Sheets. During the three months ended March 31, 2019,2020, the average and maximum outstanding balances of the revolving line of credit component of the credit facility were $434.4$438.0 million, respectively. At December 31, 2019, the outstanding balance on the revolving line of credit with Regions was $438.0 million and the facility carried an interest rate of 4.25%. This balance was included in the long-term liabilities section of the Condensed Consolidated Balance Sheets. During 2019, the average and maximum outstanding balances on the revolving line of credit were $437.2 million and $438.0 million, respectively.


At March 31, 2019,2020, the outstanding balance on the term loan was $287.5$272.4 million, of which $15.1$22.6 million is due within the next twelve months, with $3.77months. $3.8 million of scheduled amortization payments having beenwere made during the three months ended March 31, 2019.2020. This term loan also carried an interest rate of 5.00%4.13% . The current and long-term portions of the term loan are included in the respective current and long-term sections of the Condensed Consolidated Balance Sheets, the amounts of which were $15.1$22.6 million and $272.4$249.8 million, respectively at March 31, 2019.2020. At December 31, 2019, the outstanding balance on the term loan was $276.2 million, of which $20.7 million was due within twelve months. This term loan also carried an interest rate of 4.25%.

The Company maintains working capital debt facilities with banks in India for working capital funding requirements to support our foreign exchange and payment remittance businesses. We are required to extend short term credits to franchisee networks (B2B) and corporate customers. Additionally we are required to maintain minimum levels of foreign currency inventory across branches and airport operations. Typically, these facilities carry interest rates of 6.75% to 9%, are rupee-denominated working capital lines, and are collateralized against the receivables of these businesses and existing foreign currency inventory on hand.

As of March 31, 2020 and December 31, 2019, the total of these working capital facilities was $2.7 million and $28.4 million, respectively, and is included in current liabilities in the Company's Condensed Consolidated Balance Sheets.
 


Note 5: Commitments and Contingencies
Contingencies- In— As the Company previously disclosed, in May 2013, twelve putative class action complaints were filed in the Delaware Court of Chancery against the Company and its board of directors challenging a proposed merger between the Company and an affiliate of Goldman Sachs & Co.  On June 10, 2013, the Court entered an Order of Consolidation and Appointment of Lead Plaintiffs and a Leadership Structure consolidating the twelve actions and appointing lead plaintiffs (“PlaintiffsPlaintiffs”) and lead counsel in the litigation, captioned In re Ebix, Inc. Stockholder Litigation, Consol. C.A. No. 8526-VCS (the Litigation“Litigation”). On June 19, 2013, the Company announced that the merger agreement had been terminated.  Thereafter, on August 27, 2013, Plaintiffs filed a Verified Amended and Supplemented Class Action and Derivative Complaint (the “First Amended Complaint”), which defendants moved to dismiss on September 26, 2013. On July 24, 2014, the Court issued a Memorandum Opinion granting in part and denying in part the motions to dismiss the First Amended Complaint and subsequently entered an implementing order on September 15, 2014.  On January 16, 2015, Plaintiffs filed a Verified Second Amended and Supplemented Class Action and Derivative Complaint (the “Second Amended Complaint”).  On February 10, 2015, defendants filed a Motion to Dismiss the Second Amended Complaint, which was granted in part and denied in part in a Memorandum Opinion and Order issued on January 15, 2016.  On October 26, 2016, Plaintiffs

filed a Verified Third Amended and Supplemented Class Action and Derivative Complaint (the “Third Amended Complaint”), which, among other things, added certain directors of the Company as defendants.  On January 5, 2018, Plaintiffs filed a motion for leave to join an additional plaintiff as co-lead plaintiff in this action (collectively, “Plaintiffs,” and together with all defendants, the “Parties”), which was granted on April 2, 2018.

On January 19, 2018, Plaintiffs filed a Fourth Amended and Supplemented Class Action and Derivative Complaint (the “Fourth Amended Complaint”), which asserted claims against the defendants, including: breach of fiduciary duty claims for improperly maintaining an acquisition bonus agreement between the Company and its Chief Executive Officer, dated July 15, 2009 (the “ABA”) (Count I); disclosure claims relating to the 2010 Proxy Statement and the Company’s 2010 Stock Incentive Plan (the “2010 Plan”) (Count II); a derivative claim for breach of fiduciary duty based on awards made pursuant to 2010 Plan (Count III); a breach of fiduciary duty claim for implementing purported additional entrenchment measures (Count IV); a claim seeking to declare the invalidity of certain bylaws adopted by the Company in 2014 (Count V); a claim seeking to declare the invalidity of the ABA (Count VI); a breach of fiduciary duty claim related to public disclosures about the ABA (Count VII); a claim seeking to declare the invalidity of the 2008 stockholder meeting, a 2008 Certificate amendment (the “Certificate Amendment”) and a 2008 stock split (the “Stock Dividend”), among other corporate acts, including the Company’s ratification of these 2008 corporate acts (Count VIII); a claim seeking to declare the invalidity of the CEO Bonus Plan (Count IX); and a claim for breach of fiduciary duty for deliberately inserting additional terms when calculating a potential bonus under the ABA (Count X).  The Fourth Amended Complaint sought declaratory relief, compensatory damages, interest, and attorneys’ fees and costs, among other things.  On March 7, 2018, defendants filed motions for summary judgment on all counts in the Fourth Amended Complaint.  In connection with the Litigation, the Company’s Chief Executive Officer asserted a cross-claim for reformation of the ABA.

The terms of the ABA generally provided that if Mr. Raina was employed by the Company upon the occurrence of: (i) an event in which more than 50% of the voting stock of the Company was sold, transferred, or exchanged, (ii) a merger or consolidation of the Company, (iii) the sale, exchange, or transfer of all or substantially all of the Company’s assets, or (iv) the acquisition or dissolution of the Company (each, an “Acquisition Event”), the Company would pay Mr. Raina a cash bonus based on a formula that was disputed by Plaintiffs in the Litigation and a tax gross-up payment for excise taxes that would be imposed on Mr. Raina for the cash bonus payment. Upon the execution of a Stock Appreciation Right Award Agreement between the Company and its Chief Executive Officer, dated April 10, 2018 (the “April SAR Agreement”), the ABA was terminated and each party relinquished their respective rights and benefits under the ABA.

Upon the effective date of the April SAR Agreement, Mr. Raina received 5,953,975 stock appreciation rights with respect to the Company’s common shares (the “SARs”). Upon an Acquisition Event, each of the SARs entitle Mr. Raina to receive a cash payment from the Company equal to the excess, if any, of the net proceeds per share received in connection with the Acquisition Event over the base price of $7.95 per share. Although the SARs were not granted under the 2010 Plan, the April SAR Agreement incorporates certain provisions of the 2010 Plan, including the provisions requiring equitable adjustment of the number of SARs and the base price in connection with certain corporate events (including stock splits). Under the terms of the April SAR Agreement, Mr. Raina is entitled to receive full payment with respect to the SARs if either (i) he is employed by the Company on the closing date of an Acquisition Event or (ii) has been involuntarily terminated by the Company without cause (as defined in the April SAR Agreement) within the 180-day period immediately preceding an Acquisition Event. All of the SARs are forfeited if Mr. Raina’s employment is terminated for any other reason prior to the closing date of an Acquisition Event.

In addition, while Mr. Raina is employed by the Company and prior to an Acquisition Event, the April SAR Agreement provides that the Company’s Board of Directors (the “Board”) will determine annually whether a “shortfall” (as described below) exists as of the end of the immediately preceding fiscal year. In the event the Board determines that a shortfall exists, Mr. Raina will be granted additional SARs (or, in the Board’s sole discretion, additional restricted shares or restricted stock units (each a “Share Grant”)) in an amount sufficient to eliminate such shortfall (each a “Shortfall Grant”). Under the terms of the April SAR Agreement, a shortfall exists if: (A) the sum of (i) the number of common shares deemed to be owned by Mr. Raina as of the effective date of the April SAR Agreement, plus (ii) the number of SARs granted to Mr. Raina (including any Shortfall Grants), plus (iii) the number of shares underlying any previously granted Share Grant, was less than 20% of (B) the sum of (i) the number of SARs granted to Mr. Raina (including any Shortfall Grants), plus (ii) the number of outstanding shares reported by the Company in its audited financial statements as of the end of the immediately preceding fiscal year. Under the terms of the April SAR Agreement, if the Board elects to make a Shortfall Grant in respect of such shortfall, such SARs will be subject to the same terms and conditions as the SARs initially granted under the April SAR Agreement. If the Board elects to make a Share Grant in respect of such shortfall, such restricted shares or restricted stock units will have such terms and conditions as determined by the Board, but generally will follow the terms of the restricted shares or restricted stock units granted to other executives of the Company at or about the time of such Share Grant, but no Share Grant will vest more rapidly than one-third of such Share Grant prior to the first anniversary of the grant date, with the remainder vesting in eight equal quarterly installments following the first anniversary of the grant date. The April SAR Agreement also provides for the Company to make tax gross-up payments for excise taxes that

would be imposed on Mr. Raina in respect of any payments (other than any payments with respect to any Share Grants) made in connection with a change in control of the Company under Section 4999 of the Internal Revenue Code.

On May 31, 2018, Plaintiffs filed a Verified Supplement to the Fourth Amended Complaint (the “Supplement”), which asserted three additional counts related to the April SAR Agreement, including: a claim seeking to declare the April SAR Agreement invalid (Count XI); a claim for breach of fiduciary duty for adopting the April SAR Agreement (Count XII); and a claim for breach of fiduciary duty for improperly adopting the SAR Agreement as an “anti-takeover device” (Count XIII). The Supplement sought declaratory relief, compensatory damages, interest, and attorneys’ fees and costs, among other things. On June 18, 2018, defendants moved to dismiss the claims asserted in the Supplement. Also on June 18, 2018, the Court entered a joint stipulation and order declaring the 2008 Certificate Amendment and Stock Dividend valid and effective pursuant to 8 Del. C. § 205 and subsequently dismissed Count VIII of the Fourth Amended Complaint on July 5, 2018.

On July 17, 2018, following briefing and argument, the Court issued an Order granting in part and denying in part defendants’ motions for summary judgment on all remaining counts of the Fourth Amended Complaint. The Court granted summary judgment as to all defendants on Counts I, IV, V, VI, VII, and X and denied summary judgment as to Counts II and III. The Court granted summary judgment as to certain defendants on Count IX, and granted in part and denied in part Count IX with respect to the Firm Clients. On July 24, 2018, Plaintiffs filed a motion for leave to file a second supplement to the Fourth Amended Complaint related to certain disclosures issued in connection with the Company’s 2018 annual meeting, which the Court denied at a pretrial conference held on August 15, 2018. On August 9, 2018, following briefing and argument, the Court issued a bench ruling granting in part and denying in part defendants’ motion to dismiss the Supplement. A three-day trial on all remaining claims was held on August 20, 21, and 23, 2018.

In connection with the foregoing Litigation, on January 23, 2019, the parties entered into a Stipulation and Agreement of Settlement (the “Settlement

“Settlement Agreement”) pursuant to which the parties agreed, subject to approval by the Delaware Court of Chancery, to settle and resolve the Litigation pursuant to the terms set forth in the Settlement Agreement (the “Litigation Settlement”). Thereafter, notice of the Litigation Settlement was prepared and mailed on February 4, 2019 (the “Notice”). An Amended Stock Appreciation Right Award Agreement (the “Amended SAR Agreement”) was negotiated as part of the Litigation Settlement and will become effective upon Final Approval (as defined in the Settlement Agreement) of the Litigation Settlement, and includes the following changes and modifications to the April SAR Agreement:


(a)Mr. Raina will commit to continue to serve and not resign as the Company’s Chief Executive Officer for at least two years following Final Approval of the Litigation Settlement;

(b)any shares paid, awarded or otherwise received by Mr. Raina as compensation after the effective date of the April SAR Agreement, including any shares received by Mr. Raina from the exercise of any options granted after the effective date of the April SAR Agreement or from the grant or vesting of any restricted shares or settlement of any restricted stock units granted after the effective date of the April SAR Agreement (but excluding any shares received as a result of the grant, vesting or settlement of any Share Grants), will be excluded from the outstanding shares for purposes of the Board’s annual shortfall determination;

(c)if an Acquisition Event occurs more than 180 days after, but not later than the tenth anniversary of, the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause (as defined in the Amended SAR Agreement), 1,000,000 SARs will be deemed accrued and will be eligible to vest on the closing date of the Acquisition Event, which number will be increased by 750,000 SARs beginning on the first anniversary of Final Approval of the Litigation Settlement and each anniversary thereafter (subject in each case to Mr. Raina’s continued employment on each anniversary date), until 100% of the SARs (including any Shortfall Grants) have accrued and are eligible to vest on the closing date of an Acquisition Event that occurs more than 180 days after, but not later than the tenth anniversary of, the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause; provided, however, that, (i) no additional SARs will accrue following the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause, (ii) any accrued SARs will be forfeited if an Acquisition Event does not occur prior to the tenth anniversary of the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause, and (iii) all of the SARs will be forfeited if Mr. Raina’s employment terminates for any other reason prior to the closing date of an Acquisition Event; and

(d)The obligation of the Company to make tax gross-up payments for excise taxes that would be imposed on Mr. Raina in respect of any payments made in connection with a change in control of the Company will be eliminated.



The foregoing description does not purport to be complete and is qualified in its entirety by reference to the Amended SAR Agreement.

On April 5, 2019, the Delaware Court of Chancery determined that the Litigation Settlement was fair, reasonable, adequate and in the best interest of the plaintiffs, the class and the Company and awarded to plaintiffs’ counsel attorneys’ fees and expenses in the sum of $19.65 million, payable by the Company within 20 days,which was paid on May 2, 2019, and entered an Order and Final Judgment (the “Order”) approving the Litigation Settlement. The Order providesprovided for full settlement, satisfaction, compromise and release of all claims that were asserted or could have been asserted in the Litigation, whether on behalf of the class or the Company. The Order is publicly available for inspection at the Office of the Register in Chancery, and on the Court's online electronic filing system, File & ServeXpress.

The Litigation Settlement includes, among other things, the adoption and entry into the Amended SAR Agreement, as well as certain governance measures set forth in the Settlement Agreement, in each case, effective upon the later of (i) expiration of the period for taking an appeal of the Order, or (ii) final resolution of any such appeal (excluding any appeal from the Order that relates solely to the issue of plaintiffs’ counsels’ application for an award of attorneys' fees and expenses). 

The Settlement contains no admission of wrongdoing or liability, and may not be deemed to be a presumption as to the validity of any claims, causes of action or other issues.


The Company is involved in various other claims and legal actions arising in the ordinary course of business. Inbusiness, which in the opinion of management, the ultimate likely disposition of these matters will not have a material adverse effect on the Company’s consolidated financial position, results of operations or liquidity.
Lease Commitments—See Note 11.

Business Acquisition Earn-out Contingencies-Earn-Out ContingenciesA significant component of the purchase price consideration for many of the Company's business acquisitions is a potential future cash earn-out based on reaching certain specified future revenue targets. The terms for the contingent earn-out payments in most of the Company's business acquisitions typically address the GAAPGAAP- recognizable revenues achieved by the acquired entity over a one, two,one-, two-, and/or three-year period subsequent to the effective date of their acquisition by Ebix. These terms typically establish a minimum threshold revenue target, with achievement of revenues recognized over that target being awarded in the form of a specified cash earn-out payment. The Company applies these terms in its calculation and determination of the fair value of contingent earn-out liabilities for purchased businesses as part of the related valuation and purchase price allocation exercise for the corresponding acquired assets and liabilities. As of March 31, 2019,2020, the total of these contingent liabilities was $12.5$9.5 million, of which $10.2$1.4 million is reported in long-term liabilities, and $2.3$8.1 million is included in current liabilities in the Company's Condensed Consolidated Balance Sheet. As of December 31, 2018,2019, the total of these contingent liabilities was $25.0$10.1 million, of which $11.2$1.5 million was reported in long-term liabilities, and $13.8$8.6 million was included in current liabilities in the Company's Condensed Consolidated Balance Sheet.
Self-Insurance—For some of the Company’s U.S. employees the Company is self-insured for its health insurance program and has a stop loss policy that limits the individual liability to $120 thousand per person and the aggregate liability to 125% of the expected claims based upon the number of participants and historical claims. As of March 31, 2019, the amount accrued on the Company’s Condensed Consolidated Balance Sheet for the self-insured component of the Company’s employee health insurance was $232 thousand. The maximum potential estimated cumulative liability for the annual contract period, which ends in September 2019, was $3.3 million.




Note 6: Income Taxes
The Company recorded net income tax benefitexpense of $1.08$1.3 million (4.52%(4.99%) during the three months ended March 31, 20192020, which included gross tax benefitexpense of $4.2 million$236 thousand from certain discrete items related to deferredstock compensation and uncertain tax true-up related to tax carrying value of assets versus carrying value as per the books.positions. The income tax expense, exclusive of discrete items, forwas $1.0 million (4.07%) during the three months ended March 31, 2019 is $3.08 million (12.84%). Our tax expense and effective tax rate has decreased year over year due to recording of one time Transition tax liability last year resulting from the enactment of the Tax Cuts and Jobs Act (“TCJA”).2020. The Company expects its full year effective tax rate to be in the range of 8%4% to 9%5%.
     As of March 31, 2020 and December 31, 2019 a liability of $9.3 million and $9.2 million for uncertain tax positions is included in other long-term liabilities of the Company's Condensed Consolidated Balance Sheet.Sheets. During the three months ended March 31, 20192020 and 2018,2019, there was

zero $69 thousand and $30 thousand0 increase to this liability reserve, respectively. The Company recognizes interest accrued and penalties related to unrecognized tax benefits as part of income tax expense.


The Coronavirus Aid, Relief and Economic Security Act ("CARES Act") was signed into law on March 27, 2020. The CARES Act includes income and payroll tax provisions that we are in the process of analyzing to determine the financial impact on our condensed consolidated financial statements.



Note 7: Geographic Information
The Company operates with onewithin 1 reportable segment whose results are regularly reviewed by the Company's CEO, its chief operating decision maker as to performance and allocation of resources. External customer revenues in the tables below are attributed to a particular country based on whether the customer had a direct contract with the Company which was executed in that particular country for the sale of the Company's products/services withfrom an Ebix subsidiary located in that country.


The following enterprise-wide information relates to the Company's geographic locations:

  Three Months Ended As of Three Months Ended As of
  March 31, 2020 March 31, 2020 March 31, 2019 December 31, 2019
  External Revenues Long-lived assets External Revenues Long-lived assets
  (In thousands)
India* $73,915
 $665,974
 $72,908
 $700,986
United States 41,912
 393,487
 46,075
 395,225
Australia 8,186
 3,035
 8,625
 3,541
Latin America 4,237
 13,724
 4,022
 17,176
Europe 3,281
 22,507
 3,787
 24,508
Indonesia* 2,142
 145
 2,545
 117
Singapore* 1,253
 18,170
 2,129
 18,282
Philippines* 1,276
 698
 1,150
 729
Canada 1,114
 6,383
 1,051
 7,012
New Zealand 435
 481
 522
 578
United Arab Emirates* 125
 59,888
 110
 59,531
  $137,876
 $1,184,492
 $142,924
 $1,227,685
         
*Primarily India led businesses for which total revenue was $77.9 million and $77.7 million for the three months ended March 31, 2020 and 2019, respectively.

  As of and for the Three Months Ended March 31, 2019 As of and for the Three Months Ended March 31, 2018
  External Revenues Long-lived assets External Revenues Long-lived assets
  (In thousands)
United States $46,075
 $398,093
 $49,902
 $396,775
Canada 1,051
 5,902
 1,600
 6,381
Latin America 4,022
 16,528
 5,394
 22,499
Australia 8,625
 2,252
 9,487
 1,713
Singapore* 2,129
 18,156
 2,216
 17,950
New Zealand 522
 171
 487
 289
India* 72,908
 706,084
 32,003
 344,568
Europe 3,787
 24,147
 4,031
 27,317
United Arab Emirates* 110
 56,446
 221
 53,426
Indonesia* 2,545
 78
 1,541
 109
Philippines* 1,150
 588
 1,348
 550
  $142,924
 $1,228,445
 $108,230
 $871,577
         
*India led businesses, except for pre-existing $1.1 million of Singapore operations which is not part of EbixCash revenues. Total revenue for Indian led businesses in the three months ended March 31, 2019 was $77.7 million.





Note 8: Investment in Joint Ventures

Effective December 1, 2018 Ebix entered into an agreement to acquire 74.84% controlling stake in India based Weizmann Forex Limited (BSE: WEIZFOREX) for $63.1 million. Ebix also made a time bound public offer to acquire the remaining 25.16% publicly-held Weizmann Forex shares for approximately $21.1 million to public shareholders.

Effective October 1, 2018 Ebix acquired a 70% stake in AHA Taxis, a platform for on-demand inter-city cabs in India for $310 thousand. AHA focuses its attention on Corporate and Consumer inter-city travel primarily, with a network of thousands of registered AHA Taxis.

Effective October 1, 2018 Ebix acquired a 67% stake in Routier, a marketplace for trucking logistics for $413 thousand.


Effective April 1, 2018 Ebix entered into an agreement to acquire a 60% stake in India based Smartclass, a leading e-learning Company engaged in the business of education services, development of education products, and implementation of education solutions for K-12 Schools. Under the terms of the agreement, Ebix paid $8.6 million in cash for its stake in Smartclass.

Effective January 2, 2018 Paul Merchants acquired a 10% equity interest in Ebix’s combined international remittance business in India (comprised of YouFirst, Wall Street , Paul Merchants, and Transcorp) for cash consideration of $5.0 million. The consolidation of these acquisitions into Ebix's Financial Exchange operations will bring synergies and reduce certain redundancies to the combined operation. As part of this agreement Ebix retains an irrevocable option to reacquire 10% of the equity interest after one year at a predetermined price which is included in other current liabilities of the Company's Condensed Consolidated Balance Sheet. On January 2, 2019 Ebix, exercised an irrevocable option to reacquire the 10% equity interest previously owned by Paul Merchants in the international remittance business in India for cash consideration of $4.9 million.

Effective April 1, 2017 Ebix entered into a joint venture with India-based Essel Group, while acquiring an 80% stake in ItzCash, India’s leading payment solutions exchange. ItzCash is recognized as a leader in the prepaid cards and bill payments space in India. Under the terms of the agreement, ItzCash was valued at a total enterprise value of approximately $150 million.

Accordingly, Ebix acquired an 80% stake in ItzCash for $120 million including upfront cash of $76.3 million plus possible future contingent earn-out payments of up to $44.0 million based on earned revenues over the subsequent thirty-six month period following the effective date of the acquisition. The Company has determined that the fair value of the contingent earn-out consideration is zero as of March 31, 2019.


Effective February 7, 2016, Ebix and Vayam Technologies Ltd ("Vayam") formed a joint venture named Ebix Vayam Limited JV. This joint venture was established to carry out IT projects in the government sector of the country of India, and particularly in regards to the implementation of e-governance projects in the areas of education and healthcare. Ebix has a 51% equity interest in the joint venture, and Vayam has a 49% equity interest in the joint venture. Ebix is fully consolidating the operations of the Ebix Vayam Limited JV into the Company's financial statements and separately reporting the Vayam minority, non-controlling interest in the joint venture's net income and equity. Vayam is also a customer of the Ebix Vayam Limited JV, and during the three months ending March 31, 2020 and 2019 the Ebix Vayam Limited JV recognized $245 thousand and $87 thousand of revenue from Vayam, respectively. As of March 31, 2020, the Ebix Vayam Limited JV had $21.4 million of accounts receivable with Vayam, net of the estimated allowance for doubtful accounts receivable in the amount of $11.4 million. As of December 31, 2019, the Ebix Vayam Limited JV had $22.8 million of accounts receivable with Vayam, net of the estimated allowance for doubtful accounts receivable in the amount of $12.1 million.


Effective September 1, 2015, Ebix and IHC formed the joint venture EbixHealth JV. This joint venture was established to promote and market an administrative data exchange for health and pet insurance lines of business nationally. Ebix paid $6.0 million and contributedhas a license to use certain CurePet software and systems valued by the EbixHealth JV at $2.0 million, for its initial 40% membership51% equity interest in the EbixHealth JV. IHC contributed all of its shares in its existing third party administrator operations (IHC Health Solutions, Inc.), valued by the EbixHealth JV at $12.0 million for its 60% membership interest in the EbixHealth JV, and received a special distribution of $6.0 million. Effective July 1, 2016 Ebix and IHC jointly executed a Call Notice agreement, whereby Ebix purchased additional common units in the EbixHealth JV from IHC constituting eleven percent (11%) of the EbixHealth JV for $2.0 million cash which resulted in Ebix holding an aggregate fifty-one percent (51%) of the EbixHealth JV. Commensurate with additional equity stake in the joint venture and IHC has a new contemporaneous valuation of the business the Company realized a $1.2 million gain on its previously carried 40%49% equity interest in the EbixHealth JV. This recognized gain was reflected as a component of other non-operating income in the accompanying Condensed Consolidated Statement of Income. Beginning July 1, 2016joint venture. Ebix is fully consolidating the operations of the EbixHealth JV into the Company's financial statements and separately reporting the IHC minority,EbixHealth JV non-controlling 49% interest in the joint venture's net income and equity, and thereby reflecting Ebix's net resulting 51% interest in the EbixHealth JV profits or losses.equity. IHC is also a customer of the EbixHealth JV, and during the three months ending March 31, 20192020 and 20182019 the EbixHealth JV recognized $767$559 thousand and $2.3 million,$767 thousand, respectively, of revenue from IHC,IHC. As of March 31, 2020 and as of MarchDecember 31, 2019, the EbixHealth JV had $442$249 thousand and $335 thousand of accounts receivable from IHC.IHC, respectively. Furthermore, as a related party, IHC also has been and continues to be a customer of Ebix, and during the three months ending March 31, 20192020 and 20182019 the Company recognized $19$29 thousand and zero$19 thousand revenue from IHC, respectively,respectively. As of March 31, 2020 and as of MarchDecember 31, 2019, IHC had $38$53 thousand and $8 thousand of accounts receivable with Ebix. The EbixHealth JV has a $1.8 million note due to IHC. Additionally, based on the final purchase price allocation valuation report for the EbixHealth JV it was concluded that the customer relationship with IHC, our joint venture partner, to be by its nature, an indefinite-lived customer relationship.




Note 9: Goodwill
Changes in the carrying amount of goodwill for the three months ended March 31, 2020 and the year ended December 31, 2019 are reflected in the following table.
 March 31, 2020 December 31, 2019
 (Unaudited)  
 (In thousands)
Beginning Balance$952,404
 $946,685
Additions
 17,931
Purchase accounting adjustments
 741
Foreign currency translation adjustments(31,037) (12,953)
Ending Balance$921,367
 $952,404

    At March 31, 2020, the Company concluded that a triggering event had occurred that would require Ebix to review its goodwill for impairment. The triggering event occurred both as a result of price volatility in Ebix common stock over the past few months, and also the pronounced volatility that occurred in the overall equity capital markets as a result of the COVID-19 global pandemic and the impact that had on the Company’s public valuation.

The Company undertook a qualitative assessment that also considered certain quantitative factors in evaluating any potential impairment of goodwill at March 31, 2020.  Qualitatively, the Company’s financial results in the recent past would not indicate a material change in the fair value of the net assets of the entity.  Similarly, the Company is not aware of any other qualitative factors, apart from the COVID-19 global pandemic, that would lead to a conclusion that impairment was more likely than not to have occurred as of March 31, 2020.  The Company also considered quantitative factors that include a discounted cash flow analysis, comparable public company valuations and precedent acquisition transactions.  Based on the factors considered above, the Company has concluded that at March 31, 2020 there was no goodwill impairment. 
Likewise, the Company also considered its indefinite-lived intangible assets in the above analysis and concluded there was no impairment at March 31, 2020. 

Given the uncertainty surrounding the COVID-19 global pandemic and the timing and magnitude of its negative impact on global economic conditions, the Company will continue to monitor the impact of COVID-19 on the overall operations of Ebix and any future impact on the fair value of the Company’s goodwill and indefinite-lived intangible assets. 


Note 9:10: Capitalized Software Development Costs


In accordance with the relevant authoritative accounting literature,ASC 350-40 “Internal-Use Software” and/or ASC 350-985 “Software”, the Company has capitalizedcapitalizes certain software and product related development costs associated with both the Company’s continuing medical education service offerings, the Company’s development of its propertythe Property and casualtyCasualty underwriting insurance data exchange platform servicing the London markets, development of EbixCash’s SaaS-based Asset Management and Collection platforms, development of EbixCash’s single sign on agent and customer portal (including mobile applicationsapplication) and software enhancements undercontent development for its EbixCash products.work related to the E-Learning business of EbixCash. During the three months ended March 31, 20192020 and 2018,March 31, 2019, respectively, the Company capitalized $1.7$2.1 million and $622 thousand$1.7 million of such development costs. As ofcosts, respectively. At March 31, 20192020 and December 31, 2018,2019, a total of $12.9$19.5 million and $11.7$19.2 million respectively, of remaining unamortized development costs are reported on the Company’s consolidated balance sheet.Condensed Consolidated Balance Sheets, respectively. During the three months ended March 31, 20192020 and 2018,2019, the Company recognized $596$833 thousand and $525$596 thousand, respectively, of amortization expense with regards to these capitalized software development costs, which is included in costs of services provided in the Company’s consolidated income statement.Condensed Consolidated Statements of Income. The capitalized continuing medical education product costs are being amortized using a three-year to five-year straight-line methodology and certain continuing medical education products costs are immediately expensed.methodology. The capitalized software development costs for the property and casualty underwriting insurance data exchange platform are being amortized over a period of five years. The capitalized software development costs related to EbixCash products are being amortized over a period of five years as and when the platforms/products are launched into the marketplace.




Note 10:11: Other Current Assets


Other current assets at March 31, 20192020 and December 31, 20182019 consisted of the following:
 March 31, 2019 December 31, 2018
 (Unaudited)  
 (In thousands)
Prepaid expenses$43,385
 $41,271
Sales taxes receivable from customers5,380
 6,409
Other third party receivables5,433
 8,341
Accrued interest receivable242
 233
Credit card merchant account balance receivable1,656
 939
Short term portion of capitalized costs to obtain and fulfill contracts832
 
Other3,910
 2,081
Total$60,838
 $59,274


 March 31, 2020 December 31, 2019
 (Unaudited)  
 (In thousands)
Prepaid expenses$53,239
 $51,021
Sales taxes receivable from customers7,701
 6,499
Other third party receivables4,578
 4,785
Credit card merchant account balance receivable800
 796
Short term portion of capitalized costs to obtain and fulfill contracts710
 734
Accrued interest receivable292
 176
Other1,347
 3,063
Total$68,667
 $67,074




Note 11:12: Leases

In February 2016 the FASB issued ASU 2016-02, Leases (Topic 842). This new accounting guidance is intended to improve financial reporting about leasing transactions. The ASU affects all companies and other organizations that lease assets such as real estate, airplanes, and manufacturing equipment. The ASU requires organizations that lease assets referred to as “Lessees” to recognize on the balance sheet the assets and liabilities for the rights and obligations created by those leases. An organization is to provide disclosures designed to enable users of financial statements to understand the amount, timing, and uncertainty of cash flows arising from leases. These disclosures include qualitative and quantitative requirements concerning additional information about the amounts recorded in the financial statements. Under the new guidance, a lessee is required to recognize assets and liabilities for leases with lease terms of more than twelve months. Consistent with current GAAP, the recognition, measurement, and presentation of expenses and cash flows arising from a lease by a lessee primarily will depend on its classification as a finance or operating lease. However, unlike former GAAP which requires only financing leases to be recognized on the balance sheet the new ASU requires both types of leases (i.e., operating and financing) to be recognized on the balance sheet. The FASB lessee accounting model will continue to account for both types of leases. The financing lease will be accounted for in substantially the same manner as capital leases were accounted for under the previous guidance. For operating leases there will have to be the recognition of a lease liability and a lease asset for all such leases greater than one year in term.


The company adopted Topic 842 effective January 1, 2019 using a modified retrospective method and did not restate comparative periods. The Company elected to adopt the package of practical expedients; accordingly, the Company retained the lease classification and initial direct costs for any leases that existed prior to adoption and we did not revisit whether any existing or expired contracts contain leases. The company has operating and finance leases for office space, retail, data centers and certain office equipment with expiration dates ranging through 2029,2028, with various renewal options. Only renewal options that were reasonably assured to be exercised are included in the lease liability. As ofAt March 31, 20192020, the maturity of lease liabilities under Topic 842 are as follows:

Year Operating Leases Financing Leases Total
  
 (in thousands)
2020 (Remaining nine months) $4,875
 $148
 $5,023
2021 4,814
 190
 5,004
2022 3,491
 160
 3,651
2023 2,870
 99
 2,969
2024 1,510
 77
 1,587
Thereafter 1,505
 
 1,505
Total 19,065
 674
 19,739
Less: present value discount* (2,628) (77) (2,705)
              Present value of lease liabilities 16,437
 597
 17,034
       
Less: current portion of lease liabilities (5,268) (161) (5,429)
     Total long-term lease liabilities $11,169
 $436
 $11,605
       
* The discount rate used was the incremental borrowing rates respective to the country where the assets are located.


Year Operating Leases Financing Leases Total
  
 (in thousands)
2019 (Remaining nine months) $5,732
 $77
 $5,809
2020 5,821
 96
 5,917
2021 4,057
 92
 4,149
2022 2,546
 67
 2,613
2023 1,658
 15
 1,673
Thereafter 2,562
 
 2,562
Total 22,376
 347
 22,723
Less: present value discount* (3,606) (60) (3,666)
              Present Value of Lease liabilities $18,770
 $287
 $19,057
       
Less: current portion of lease liabilities (6,046) (78) (6,124)
     Total long-term lease liabilities $12,724
 $210
 $12,934
       
* The discount rate used was the incremental borrowing rate.



The company'sCompany's net assets recorded under operating and finance leases were $19.0$16.6 million and $19.5 million as of March, 31, 2019.2020, and December 31, 2019, respectively. The lease cost is recognized in our condensed consolidated income statementsCondensed Consolidated Statement of operationsIncome in the category of General and Administrative and is summarized as follows:



 Three Months Ended
 March 31,
 2020 2019
 (in thousands)
Operating Lease Cost$2,082
 $2,045
Finance Lease Cost:   
                   Amortization of Lease Assets44 20
                   Interest on Lease liabilities11 8
Finance Lease Cost55 28
Sublease Income(112) (265)
Total Net Lease Cost$2,025
 $1,808

 March 31, 2019
(in thousands) 
Operating Lease Cost2,045
Finance Lease Cost: 
                   Amortization of Lease Assets20
                   Interest on Lease liabilities8
Finance Lease Cost28
Sublease Income(265)
Total Net Lease Cost$1,808

Other information about lease amounts recognized in our consolidated financial statementsCondensed Consolidated Statement of Income is summarized as follows:


 March 31, 20192020
Weighted Average Lease Term - Operating Leases3.933.8 years

Weighted Average Lease Term - Finance Leases3.573.8 years

Weighted Average Discount Rate - Operating Leases8.4%
Weighted Average Discount Rate - Finance Leases11.07.3%



    
Commitments for minimum rentals under non-cancellable leases, under the legacy guidance in ASC 840 as of December 31, 2018 were as follows:


Year Operating Leases Financing Leases
 (in thousands)
    
2019 $34,189
 $266
2020 32,093
 96
2021 26,675
 89
2022 23,355
 67
2023 21,890
 15
Thereafter 3,299
 
Total $141,501
 $533
Less: sublease income (1,091)  
Net lease payments $140,410
  
Less: amount representing interest   (63)
Present value of obligations under financing leases   $470
Less: current portion   (239)
Long-term obligations   $231


As ofAt March, 31, 20192020, our lease liability of $19.1$17.0 million does not include certain arrangements, which are primarily airport leases, that do not meet the definition of a lease under Topic 842. Such arrangements represent further commitments of approximately $104.1$81.1 million as follows:

Year Commitments
  
 (in thousands)
2020 (Remaining nine months) $17,964
2021 22,490
2022 20,558
2023 20,053
Thereafter 
Total $81,065

Year Commitments
 (in thousands)
  
2019 (Remaining nine months) $17,904
2020 23,872
2021 22,372
2022 20,042
2023 19,520
Thereafter 371
Total $104,081


The Company leases office space under non-cancelable operating leases with expiration dates ranging through 2029, with various renewal options. Finance leases range from three to five years and are primarily for office equipment. There were multiple assets under various individual finance leases at March 31, 2019 and 2018. Rental expense for office and airport facilities and certain equipment subject to operating leases for the three months ended March 31, 2020 and 2019 was $6.4 million and 2018 was $9.2 million, and $1.9 million, respectively.






Note 12:13: Concentrations of Credit Risk


Credit Risk


TheThe Company is potentially subject to concentrations of credit risk in its accounts receivable.  Credit risk is the risk of an
unexpected loss if a customer fails to meet its contractual obligations.  Although theThe Company iscan be directly affected by the financial

condition of its customers, and the loss of or a substantial reduction in ordersbusiness activity with its customers, or the abilityinability of customers to pay from theits invoices.  While customer activity and financial condition could have a

material effectimpact on the consolidatedCompany’s financial statements, management does not believe significant credit risks existrisk exists at March 31, 2019.2020. The Company had one customer whose accounts receivable balances individuallybalance represented 10% or more of the Company’s total accounts receivable.

Major Customer

As previously disclosed in Note 8, effective February 7, 2016 Ebix and Vayam formed a joint venture named Ebix Vayam Limited JV. This joint venture was established to carry out IT projects in the government sector of the country of India and particularly in regards to the implementation of e-governance projects in the areas of education and healthcare. Ebix has a 51% equity interest in the joint venture, and Vayam has a 49% equity interest in the joint venture. Ebix is fully consolidating the operations of the Ebix Vayam Limited JV into the Company's financial statements and separately reporting the Vayam minority, non-controlling, interest in the joint venture's net income and equity. Vayam is also a customer of the Ebix Vayam Limited JV, and during the three months endingreceivable at March 31, 2019 and 2018 the Ebix Vayam Limited JV recognized $87 thousand and $6.2 million of revenue from Vayam, respectively, and as of March 31, 2019 the Ebix Vayam Limited JV had $34.1 million of accounts receivable with Vayam.2020.




Note 14: Other Current Liabilities

Other current liabilities at March 31, 2020 and December 31, 2019 consisted of the following:
 March 31, 2020 December 31, 2019
 (Unaudited)  
 (In thousands)
Customer advances (deposits)$18,718
 $22,573
Acquisition obligations (upfront purchase and contingent consideration)4,174
 6,762
Total$22,892
 $29,335



Note 13:15: Subsequent Events


Derivative Legal Settlement

On AprilMay 7, 2020, Ebix entered into the Tenth Amendment (the “Amendment”) to the Credit Agreement, dated August 5, 2019,2014, among the Delaware Court of Chancery entered an OrderCompany, Regions Bank as Administrative and Final Judgment (the “Order”Collateral Agent ("Regions") approvingand certain other lenders party thereto (as amended, the Stipulation and Agreement of Settlement (the “Settlement”"Credit Agreement"), dated January 23, 2019, among Ebix, Inc. (the “Company”), the other

defendants and the plaintiffs. Capitalized terms used in the litigation captionedIn re Ebix, Inc. Stockholder Litigation, Consol. C.A. No. 8526-VCS (the “Litigation”).

The Order determined thatdescription below but not defined herein have the Settlement was fair, reasonable, adequate andmeanings given to such terms in the best interest of the plaintiffs, the class members and the Company and awarded to plaintiffs’ counsel attorneys’ fees and expenses in the sum of $19.65 million, payable by the Company within 20 days. Amendment.
The Order alsoAmendment provides for, full settlement, satisfaction, compromise and release of all claims that were asserted or could have been asserted in the Litigation, whether on behalf of the class or the Company. The Order is publicly available for inspection at the Office of the Register in Chancery, and on the Court's online electronic filing system, File & ServeXpress.

The Settlement Agreement includes, among other things, increased flexibility under the adoptionConsolidated Net Leverage Covenant, the addition of a minimum liquidity covenant, the addition of an excess cash flow test for the fiscal year ended December 31, 2020 and entry into an Amended Stock Appreciation Right Award Agreement with respect tobeyond, additional pricing tiers based on the Company’s Chief Executive Officer, Mr. Robin Raina,Consolidated Net Leverage, and revised limitations on the implementation of certain governance measures, in each case, effective upon the later of (i) expirationCompany’s dividend and share repurchase baskets, and permitted acquisitions and investments.  Some of the period for taking an appeal ofCredit Agreement changes put in place with the Order, or (ii) final resolution of any such appeal (excluding any appeal fromAmendment will cease to be operative when the Order that relates solely to the issue of plaintiffs’ counsels’ application for an award of attorneys' fees and expenses)Company’s Consolidated Net Leverage decreases below agreed-upon levels (generally less than 3.25x).

The Settlement contains no admission of wrongdoing or liability, and may not be deemed to be a presumption as to the validity of any claims, causes of action or other issues.



Acquisitions

On March 11, 2019, the Company, announced that that it has sent a letter to the Board of Yatra Online, Inc. (NASDAQ:YTRA), outlining its offer to acquire 100% of the outstanding stock of Yatra Online for $7 per share on a debt-free basis. Yatra Online, Inc is the parent company of Yatra Online Pvt. Ltd. which is based in Gurugram, India and is India's leading Corporate Travel services provider with over 800 Corporate customers and one of India's leading online travel companies and operates the website Yatra.com. Ebix’s offer is subject to due diligence and customary regulatory and other closing conditions. The Ebix offer, based on approximately 48 million Yatra Online diluted shares outstanding, represents a 84% premium to Yatra Online’s closing share price of $3.80 as of March 8, 2019. Yatra Online stock has traded between $3.70 to $8.16 in the last 12 months. Ebix would pay for Yatra Online at its discretion either in cash or by issuing freely tradeable Ebix stock.





Item 2: MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
As used herein, the terms “Ebix,” “the Company,” “we,” “our” and “us” refer to Ebix, Inc., a Delaware corporation, and its consolidated subsidiaries as a combined entity, except where it is clear that the terms mean only Ebix, Inc.
Safe Harbor for Forward-Looking Statements—This Form 10-Q and certain information incorporated herein by reference contains forward-looking statements and information within the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934. This information includes assumptions made by, and information currently available to management, including statements regarding future economic performance and financial condition, liquidity and capital resources, acceptance of the Company’s products by the market, and management’s plans and objectives. In addition, certain statements included in this and our future filings with the SEC, in press releases, and in oral and written statements made by us or with our approval, which are not statements of historical fact, are forward-looking statements. Words such as “may,” “could,” “should,” “would,” “believe,” “expect,” “anticipate,” “estimate,” “intend,” “seeks,” “plan,” “project,” “continue,” “predict,” “will,” and other words or expressions of similar meaning are intended by the Company to identify forward-looking statements, although not all forward-looking statements contain these identifying words. These forward-looking statements are found at various places throughout this report and in the documents incorporated herein by reference. These statements are based on our current expectations about future events or results and information that is currently available to us, involve assumptions, risks, and uncertainties, and speak only as of the date on which such statements are made.
Our actual results may differ materially from those expressed or implied in these forward-looking statements. Factors that may cause such a difference include, but are not limited to, those discussed in Part I, Item 1A, “Risk Factors” in our Form 10-K

for the year ended December 31, 20182019 which is incorporated by reference herein, and in Part II, Item 1A "Risk Factors" in this Form 10-Q, including but not limited to: the willingness of independent insurance agencies to outsource their computer and other processing needs to third parties; pricing and other competitive pressures and the Company’s ability to gain or maintain share of sales as a result of actions by competitors and others; changes in estimates in critical accounting judgments; changes in or failure to comply with laws and regulations, including accounting standards, taxation requirements (including tax rate changes, new tax laws and revised tax interpretations) in domestic or foreign jurisdictions; exchange rate fluctuations and other risks associated with investments and operations in foreign countries (particularly in India, Australia, Asia, Latin America, and Europe wherein we have significant and/or growing operations); fluctuations in the equity markets, including market disruptions and significant interest rate fluctuations, which may impede our access to, or increase the cost of, external financing; the impacts of the COVID-19 global pandemic on our operating performance; and international conflict, including terrorist acts. The Company undertakes no obligation to update any such factors, or to publicly announce the results of, or changes to any of the forward-looking statements contained herein to reflect future events, developments, changed circumstances, or for any other reason.
Other important factors that could cause actual results to differ materially from those in our specific forward-looking statements included in this Form 10-Q include, but are not limited to, the following:


Our ability to efficiently and effectively integrate acquired business operations, as discussed in Note 3 of the Condensed Notes to the Condensed Consolidated Financial Statements pertaining to the business acquisitions we have made;
Note 4 of the Notes to the Condensed Consolidated Financial Statements, "Debt with Commercial Bank" and our future liquidity needs discussed under “Liquidity and Financial Condition” regarding our ability to generate cash from operating activities and any declines in our credit ratings or financial condition which could restrict our access to the capital markets or materially increase our financing costs;
Note 5 of the Notes to the Condensed Consolidated Financial Statements, “Commitments and Contingencies”, and “Contractual Obligations” in Management's Discussion and Analysis of Financial Condition and Results of Operation ("MD&A") regarding uncertainties pertaining to the actual ultimate cost of our legal contingencies;
MD&A and the analysis of the three-month revenue trends regarding actual realized level of demand for our products during the immediately foreseeable future, and fluctuations thereof.
Readers should carefully review the disclosures and the risk factors described in this and other documents we file from time to time with the SEC, including future reports on Forms 10-Q and 8-K, and any amendments thereto. You may obtain our SEC filings at our website, www.ebix.com under the “Investor Information” section, or over the Internet at the SEC’s website, www.sec.gov.

The following information should be read in conjunction with the unaudited condensed consolidated financial statements and the notes thereto included in Part 1, Item 1 of this Quarterly Report, and the audited consolidated financial statements and notes thereto and MD&A contained in the Company’s Annual Report on Form 10-K for the year ended December 31, 2018.2019.


Company Overview


Ebix is a leading international supplier of on-demand infrastructure exchanges to the insurance, financial, and healthcare industries. In the Insuranceinsurance sector, the Company’s main focus is to develop and deploy a wide variety of insurance and reinsurance exchanges on an on-demand basis, while also providing SaaS enterprise solutions in the area of CRM, front-end &and back-end systems, outsourced administrative and risk compliance.


The Company's products feature fully customizable and scalable on-demand software designed to streamline the way insurance professionals manage distribution, marketing, sales, customer service, and accounting activities. With a "Phygital” strategy that combines 320,000 physical distribution outlets in many Southeast Asian Nations (“ASEAN”)ASEAN countries to an Omni-channel online digital platform, the Company’s EbixCash Financial exchange portfolio of services encompasses leadership in areas of domestic &and international money remittance, foreign exchange (Forex),Forex, travel, pre-paid & gift cards, utility payments, lending, and wealth management etc. in India and other Asian markets. EbixCash’s Forex operations have emerged as a leader in India’s airport Foreign Exchange business with operations in 32 international airports including Delhi, Mumbai, Bangalore, Hyderabad, Chennai and Kolkata, conducting over $4.8 billion in gross transaction value per year. EbixCash’s inward remittance business in India conducts approx. $5 billion gross annual remittance business, confirming its undisputed leadership position in India. EbixCash, through its travel portfolio of Via and Mercury, is also one of Southeast Asia’s leading travel exchanges with over 2,200+ employees, 212,450+ agent network, 25 branches and over 9,800 corporate clients; processing an estimated $2.5 billion in gross merchandise value per year. EbixCash’s technology services Division has emerged as a leader in the areas of lending technology, asset & wealth management technology, travel technology in India; besides having grown its international expanse to Europe, Middle East, Africa and ASEAN countries.



Ebix'sEbix’s goal is to be a leading facilitator of the leading powerhouseelectronification of insurance and financial transactions in the world. The Company’s technology vision is to focus on the convergence of all channels, processes and entities in a manner such that data seamlessly flows once a data entry has initially been made. Ebix strives to work collaboratively with clients to develop innovative technology strategies and solutions that address specific business challenges and requirements. Ebix combines the newest technologies with its capabilities in consulting, systems design and integration, IT and business process outsourcing, applicationsapplication software, and web and application hosting to meet the individual needs of organizations.

Offices and Geographic Information


The Company’s corporate headquarters, including substantially all of our corporate administration and finance functions, is located in Johns Creek, Georgia, where we own a commercial office building. In addition, the Company and its subsidiaries lease office space primarily for sales and operations support in Salt Lake City, Utah, Pittsburgh, Pennsylvania, Pasadena, California, Grove City, Ohio, New Britain, Connecticut, Birmingham, Alabama, Irvine, California and Phoenix, Arizona. Additionally, the Company leases office space in New Zealand, Australia, Singapore, Dubai, Brazil, Canada, and Londonthe United Kingdom for support, operations and sales offices. The Company also leases facilities all over the world, while owningowns five facilities in India. The Indian facilities provide software development and other technical andservices, business process outsourcing services.services, and some corporate support services, such as accounting and finance. In these operating offices, Ebix employs insurance and technology professionals who provide products, services, support and consultancy to thousands of customers across six continents.

Trends and Uncertainties Related to the COVID-19 Pandemic
In December 2019, a novel coronavirus disease, referred to as COVID-19, was reported and has spread globally, including to every state in the United States. On March 11, 2020, the World Health Organization declared COVID-19 a pandemic, and on March 13, 2020, the United States government declared a national emergency with respect to COVID-19.
In response to the COVID-19 pandemic, many state, local, and foreign governments have put in place, and others in the future may put in place, travel restrictions, quarantines, shelter-in-place orders, and similar government orders and restrictions, in an attempt to control the spread of the disease. Such restrictions or orders, or the perception that such restrictions or orders could be implemented, have resulted in business closures, work stoppages, slowdowns and delays, work-from-home policies, and the cancellation or postponement of events.
Beginning in March 2020, in an effort to protect our employees and comply with applicable government orders, we restricted non-essential employee travel and transitioned our employees to a remote work environment. Although we have not experienced a material impact from shifting our employees to a remote work environment, which we primarily attribute to the professionalism of our workforce and our extensive use of technology throughout our business, if the COVID-19 pandemic requires remote working conditions for a prolonged period of time, it could negatively impact the productivity of our workforce.
During the three months ended March 31, 2020, particularly in March, we began to experience some decrease in demand for certain of our services, particularly those related to the Company's travel, foreign exchange and consulting business areas, after certain government restrictions were put in place. We expect demand variability for our products and services could continue as a result of the COVID-19 pandemic. We continue to stay close with and listen to our customers to best ensure that we are responding to their needs in the current environment with innovative solutions that will not only be beneficial now but over the long term as well.

We continue to monitor developments related to COVID-19 and remain flexible in our response to the challenges presented by the pandemic. To mitigate the adverse impact COVID-19 may have on our business and operations, we have implemented a number of measures to protect the health and safety of our employees, as well as to strengthen our financial position. These efforts include amending our credit facility, reducing salaries for certain employees, eliminating, reducing, or deferring non-essential expenditures, as well as complying with local and state government recommendations to protect our workforce.
Our reported results for the three month period ended March 31, 2020 may not be reflective of current market conditions, or of our results for any future periods, which may be negatively impacted by the COVID-19 pandemic to a greater extent than the reported period. The impact of the COVID-19 pandemic may also exacerbate other risks discussed in this Quarterly Report. Refer to Item 1A. “Risk Factors” in this Quarterly Report on Form 10-Q for a complete description of the material risks that the Company currently faces.
Results of Operations — Three Months Ended March 31, 20192020 and 20182019
Operating Revenue
The Company derives its revenues primarily from subscription and transaction fees pertaining to services delivered over our exchanges or from our ASPapplication service provider ("ASP") platforms, fees for business process outsourcing services, and fees for software development projects, including associated fees for consulting, implementation, training, and project management provided tomanagement. We provide customers with installed systems, e-governance solutions to governmental agencies in the health and education sectors, as well as foreign exchange, remittance (both inward and outward) and related services, including travel, from our newEbixCash financial exchange.exchanges. International revenue accounted for 67.8%69.6% and 53.9%67.8% of the Company’s total revenue for the three months ended March 31, 20192020 and 2018,2019, respectively.
Ebix’s revenue streams come from three product/service channels. Presented in the table below is the breakout of our revenues for each of those product/service channels for the three months ended March 31, 20192020 and 2018.2019.
 Three Months Ended Three Months Ended
 March 31, March 31,
(In thousands)
 2019 2018
 2020 2019
 
(In thousands)

EbixCash Exchanges $77,737
 $36,008
 $77,855
 $77,737
Insurance Exchanges 48,015
 49,163
 44,001
 48,015
RCS 17,172
 23,059
Risk Compliance Solutions 16,020
 17,172
Totals $142,924
 $108,230
 $137,876
 $142,924


During the three months ended March 31, 20192020, our total operating revenues increased $34.7decreased $5.0 million, or 32%4%, to $142.9$137.9 million as compared to $108.2$142.9 million during the first quarter of 2018.2019. On March 11, 2020, COVID-19 was declared a global pandemic by the World Health Organization. Across the United States and the world, governments and municipalities instituted measures in an effort to control the spread of COVID-19, including quarantines, shelter-in-place orders, school closings, travel restrictions and the closure of non-essential businesses. By the end of March, the macroeconomic impacts became significant worldwide, exhibited by, among other things, reduced Gross National Product, a rise in unemployment, and volatility in the equity markets. The decrease in revenues year-over-year revenueswas primarily increased as athe result of the growth innegative impacts of the EbixCash segment as well asCOVID-19 global pandemic, particularly within the acquisitions made by Ebix in the last twelve months.Company’s travel, foreign exchange and consulting business areas. Reported revenues were impacted by the continuing weakening in the foreign currencies in which we conduct operations (particularly in India, Australia, Brazil, and Great Britain) as comparedthe United Kingdom) relative to the strengthening of the U.S. dollar. Specifically, the adverse impact from fluctuations of the exchange rates for the foreign currencies in the countries in which we conduct operations, in the aggregate, reduced reported revenues by $(5.0)$3.7 million for the three months ended March 31, 2019.

2020.
With respect to business acquisitions completed during the years 20192020 and 20182019 on a pro forma basis, as disclosed in the pro forma financial information table in Note 3, combined revenues decreased 7.2%3.7% for the three months ending March 31, 2019, respectively,2020 versus the same periods in 2018.2019. The 20192020 and 20182019 pro forma financial information assumes that all business acquisitions made during this period were made on January 1, 2018,2019, whereas the Company's reported condensed consolidated financial statements for the three months ended March 31, 20192020 only includes the revenues from these businesses since the effective date that they were acquired or consolidated by Ebix, being February 2018 for Transcorp, April 2018 for Centrum, April 2018 for

Smartclass, July 2018 for Indus, July 2018 for Mercury, July 2018 for Leisure, August 2018 for Miles, October 2018 for Routier, October 2018 for Business Travels, October 2018 for Wahh Taxis, December 2018 for Pearl, Weizmann, January 2019 for Zillious, (acquired January 2019), and January 2019 for Essel.Essel and August 2019 for Wallstreet Canada.
The above referenced
In regards to the pro forma information table in Note 3 and the relative comparative change in pro forma and reported revenues are based on the following premises:
2019
2020 and 20182019 pro forma revenue contains actual revenue of the acquired entities before the acquisition date, as reported by the sellers, as well as actual revenue of the acquired entities after acquisition, whereas the reported growth in revenues of the acquired entities after the acquisition date are only reflected for the period after their acquisition.
Revenue billed to existing clients from the cross selling of acquired products has been assigned to the acquired section of our business.
Any existing products sold to new customers obtained through a newly acquired customer base are assigned to the acquired section of our business.
Pro formas do not include post acquisition revenue reductions as a result of discontinuation of any product lines and/or customer projects by Ebix in line with the Company's initiatives to maximize profitability.

DuringThe impact from fluctuations of the first three months of 2019, the United States' revenues decreased $3.8 million primarily due to a combination of decreased professional services and a decrease of third party administrator services. Latin America's revenues decreased by $1.4 million primarily due to decreased professional services combined with a $646 thousand decrease due to changes in foreign currency exchange rates. Australia's revenues decreased by $862 thousand primarily due to a changes in foreign currency exchange rates. India's revenue increased $40.9 million due to $43.8 million of revenues associated with the acquisitions of Centrum (acquired April 2018), Smartclass (acquired April 2018), Indus (acquired July 2018), Mercury acquired July 2018), Leisure (acquired July 2018), Miles (acquired August 2018), Routier (acquired October 2018), Business Travels (acquired October 2018), Wahh Taxis (acquired October 2018), Pearl (acquired December 2018), Weizmann (acquired December 2018), Zillious (acquired January 2019), and Essel (acquired January 2019). Partially offsetting this was a decrease in revenue due to changes in foreign currency exchange rates and a reductionfor the foreign currencies in e-governance contracts.the countries in which we conduct operations also partially affected reported revenues.
Cost of Services Provided
Costs of services provided, which includes costs associated with customer support, consulting, implementation, and
training services, increased $6.3$11.5 million, or 16%25%, to $57.5 million in the first quarter of 2020 as compared to $45.9 million in the first quarter of 2019 as compared2019. The increase in the Company’s cost of services provided is primarily due to $39.6 millionrevenue mix changes year over year, particularly gift cards sold within the EbixCash India operations. The increase in the Company’s cost of services provided is primarily due to revenue mix changes year over year, particularly within the payment solutions business of the EbixCash India operations. As a result of the countrywide lockdown in India related to COVID-19, there was increased demand for online payment solutions.  Payment solutions revenues increased by greater than 120% in the first quarter of 2018. The increase inended March 31, 2020 from the Company's costs of fourth quarter ended December 31, 2019, and carry lower gross margins relative to other solutions/services provided is due primarily to additional personnel, consulting, customer support, and merchant bank service fee costs associated withoffered by the Company's 2018 India acquisitions in the travel, foreign exchange, and software solutions sectors offset by reductions in our U.S. consulting salary costs and a reduction of our e-governance service contracts executed within the Ebix Vayam Limited JV.

Company.
Product Development Expenses


The Company’s product development efforts are focused on the development of new technologies for insurance carriers, brokers and agents, and the development of new data exchanges for use in domesticthe insurance and international insurance markets. financial services industries, and across the travel, payment remittance and solutions and currency exchange sectors.Product development expenses increased $2.8decreased $1.8 million, or 33%16%, to $9.4 million during the first quarter of 2020 as compared to $11.2 million during the first quarter of 2019, as compared to $8.4 million during the first quarter of 2018. This increase is primarily due to decrease in employee-related costs associated with the operations of the recent acquisition of Indus and Miles.in our India operations.
Sales and Marketing Expenses
Sales and marketing expenses increased $2.1decreased $2.3 million, or 53%38%, to $3.8 million in the first quarter of 2020 as compared to $6.1 million in the first quarter of 2019, as comparedprimarily due to $4.0a reduction in business promotion expenses for our India and U.S. medical education operations.
General and Administrative Expenses
General and administrative expenses increased $7.8 million, or 36%, to $29.2 million in the first quarter of 2018 primarily due to costs associated with our India operations, and with the Company's 2018 India acquisitions in the travel and foreign exchange sectors.
General and Administrative Expenses
Reported general and administrative expenses increased $1.9 million or 10%2020 as compared to $21.4 million in the first quarter of 2019. This increase is primarily due to a $15.4 million reduction of the acquisition earn out accrual recorded in the first quarter of fiscal year 2019 for the ItzCash acquisition, offset, in part, by a $2.9 million reduction in rent expense year over year, due to rent waivers in March 2020 in our foreign exchange offices at Indian airports due to the COVID-19 lockdown and non-operation of international flights, and a $3.1 million reduction in salary costs year over year primarily as compareda result of actions taken by the Company in response to $19.5the COVID-19 global pandemic.
Amortization and Depreciation Expenses
Amortization and depreciation expenses decreased $416 thousand, or 10%, to $3.6 million in the first quarter of 2018 primarily due to costs associated with the Company's 2018 India acquisitions

in the travel, foreign exchange, e-learning and software solutions sectors offset by a $(15.4) million reduction of acquisition earnout accrual for itzCash.
Amortization and Depreciation Expenses
Amortization and depreciation expenses increased $1.3 million or 45%2020 as compared to $4.1 million in the first quarter of 2019, as comparedprimarily due to $2.8 millionreduced amortization of certain acquired intangible assets associated with EbixCash in the first quarter of 2018 primarily due to costs associated with the Company's 2019 and 2018 India acquisitions.2019.
Interest Income
Interest income increased $229decreased $296 thousand, or 189%85%, to $54 thousand in the first quarter of 2020 as compared to $350 thousand in the first quarter of 2019, as comparedprimarily due to $121decreased balances in interest bearing accounts.

Interest Expense
Interest expense decreased $581 thousand, or 6%, to $9.2 million in the first quarter of 2018 primarily due to an increase in deposits held in interest bearing accounts.
Interest Expense
Interest expense increased $5.0 million or 103%,2020 as compared to $9.8 million in the first quarter of 2019 as compared2019. Interest expense decreased primarily due to $4.8 milliondecreased LIBOR interest rates in the first quarter of 2018. Interest expense increased primarily due to2020 versus the increase in the average outstanding balance on our commercial banking credit facilities, which increased 80% to $725.6 million during Q1first quarter of 2019, from $402.4 million during Q1 of 2018, as well aspartially offset by an increase in the underlyinguse of our working capital facility for our EbixCash operations in India, which carry interest rate which increasedrates of 6.75% to 5.0% for Q1 2019 versus 4.3% for Q1 2018.9%.
Foreign Currency Exchange Gain (Loss)
Net foreign currency exchange lossesgain for the three months ended March 31, 20192020 in the amount of $255$618 thousand consists of $58$199 thousand of gains realized upon the settlement of receivables or payables and re-measurement of cash balances denominated in currencies other than the functional currency of the respective operating division recording the instrument and $313$419 thousand of unrealized lossesgains pertaining to the re-measurement of outstanding receivables or payables denominated in currencies other than the functional currency of the respective operating division recording the instrument.
Income Taxes
The Company recorded net income tax benefitexpense of $1.08$1.3 million (4.52%(4.99%) during the three months ended March 31, 20192020 which included gross tax benefitexpense of $4.2 million$236 thousand from certain discrete items related to deferredstock compensation and uncertain tax true-up related to tax carrying value of assets versus carrying value as per the books.positions. The income tax expense exclusive of discrete items forwas $1.0 million (4.07%) during the three months ended March 31, 2019 is $3.08 million (12.84%). Our tax expense and effective tax rate has decreased year over year due to recording of one time Transition tax liability last year resulting from the enactment of the Tax Cuts and Jobs Act (“TCJA”).2020. The Company expects its full year effective tax rate to be in the range of 8%4% to 9%5%.
Liquidity and Capital Resources
The Company's ability to generate significant cash flows from ongoing operating activities is one of its fundamental financial strengths. Our principal sources of liquidity are the cash flows provided by the Company's operating activities, the Company's commercial banking credit facility, and cash and cash equivalents on hand. Due to the effect of temporary or timing differences resulting from the differing treatment of items for tax and accounting purposes (including the treatment of net operating loss carry-forwards and minimum alternative tax obligations in the U.S., Great Britain,United Kingdom, and India), future cash outlays for income taxes are expected to exceed income tax expense. We intend to utilize cash flows generated by our operations, in combination with our commercial bank credit facility, and the possible issuance of additional equity or debt securities, to fund capital expenditures and organic growth initiatives, to make strategic andstrategically accretive business acquisitions, in the insurance services sector, and to re-purchase shares of our common stock as market conditions warrant.

We believe that anticipated cash flows provided by our operating activities, together with current cash and cash equivalent balances, access to our credit facilities, and access to the capital markets, if required and available, will be sufficient to meet our projected cash requirements for the foreseeable future, although any projections of future cash needs, cash flows, and the condition of the capital markets in general, asrelated to the availability of debt and equity financing, are subject to substantial uncertainty.
The recent COVID-19 global pandemic has caused disruption in the capital markets. This disruption could make accessing financing more difficult and/or more expensive, and we can not be assured that we will be able to obtain additional liquidity on reasonable terms, if at all.

Our cash and cash equivalents were $77.0$61.9 million and $147.8$73.2 million at March 31, 20192020 and December 31, 2018,2019, respectively. The $3.4$5.3 million of restricted fiduciary funds is associated with the EbixHealth JV and pertains to un-remitted insurance premiums and claim funds established for the benefit of various carriers, which are held in a fiduciary capacity until disbursed.
The free flow of cash from certain countries where we hold significant cash balances may be subject to repatriation tax effects and other restrictions. Specifically, the repatriation of earnings from some of our foreign subsidiaries could result in the application of withholding taxes at that foreign source as well as a tax at the U.S. parent level upon receipt of repatriated amounts.

source. The approximate cash, cash equivalents, and short-term investments, and restricted cash balances held in our domestic U.S. operations and each of our foreign subsidiaries as of May 6, 20194, 2020 are presented in the table below (figures denominated in thousands):below:


Country/Region Cash and ST investments Cash, Restricted Cash and ST investments
 (In thousands)
India $63,490
United States $7,251
 20,090
Australia 6,487
Philippines 5,189
Canada 295
 3,093
Singapore 3,105
Europe 2,140
Indonesia 1,973
Latin America 1,921
 1,481
Australia 1,602
Singapore 3,198
New Zealand 430
 1,251
India 57,253
Europe 161
United Arab Emirates 286
Mauritius 65
 13
Philippines 8,913
Indonesia 3,982
United Arab Emirates 819
Total $85,890
 $108,598


Our current ratio increased to 1.461.71 at March 31, 20192020 from 1.351.55 at December 31, 2018 while2019 and our working capital position slightly increased to $110.4$132.0 million at March 31, 20192020 from $110.0$129.0 million at the end of 2018. Our short-term liquidity has primarily increased due to a decrease in other current liabilities and earnout contingencies, partially offset by a decrease in cash and cash equivalents and short-term investments. The Company's days sales outstanding in accounts receivable ("DSO") was 103 days at March 31, 2019 down 13 days from 116 days at December 31, 2018. The decrease is primarily due to the timing of transaction settlements in our Weizmann division.2019.
We believe that Ebix's ability to generate sustainable and robust cash flows from operations will enable the Company to continue to fund its current liabilities from current assets including available cash balances for the foreseeable future.


Business Combinations
The Company seeks to execute accretive business acquisitions in combination with organic growth initiatives as part of its comprehensive business growth and expansion strategy. The Company looks to acquire businesses that are complementary to Ebix's existing products and services.
During the three months ending March 31, 2020, the Company made no business acquisitions.
During the twelve months ended MarchDecember 31, 2019, the Company completed twothree business acquisitions, as follows:

Effective January 1,August 23, 2019, Ebix entered into an agreement to acquire the assets of Indiaacquired Canada based Essel ForexWallstreet Canada foreign exchange and outward remittance markets for approximately $7.9$2.1 million of upfront consideration plus possible future contingent earn-out payments of up to $721 thousand based on earned revenues. Ebix will be funding the entire transaction in cash, using its internal cash reserves. Essel Forex has been one of the five largest Foreign exchange providers in India with a wide spectrum of related products including sales of all major currencies, travelers’ checks, demand drafts, remittances, money transfers and prepaid cards primarily for the corporate clients. Besides being a foreign exchange business partner to leading banks such as ICICI, Axis, Indus Ind, Yes and HDFC Bank, Essel Forex has been associated with Western Union and MoneyGram for inward money transfers.net working capital. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.
Effective January 1, 2019, Ebix acquired the assets of India based Essel Forex, for approximately $8.7 million, plus possible future contingent earn-out payments of up to $721 thousand based on earned revenues. Ebix funded the entire transaction in cash, using its internal cash reserves. Essel Forex is a large provider of foreign exchange services in India with a wide spectrum of related products including sales of all major currencies, travelers’ checks, demand drafts, remittances, money transfers and prepaid cards primarily for corporate clients. The earn out period expired on December 31, 2019 and the acquired business did not meet the requisite revenue target, so no earnout payment was due or paid.
Effective January 1, 2019, Ebix acquired an 80% controlling stake in India based Zillious for $10.1 million plus possible future contingent earn-out payments of up to $2.2 million based on earned revenues.agreed milestones in the acquisition agreement. Zillious is an on-demand SaaS travel technology solution with market leadership in the corporate travel segment in India. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year fromCompany has determined that the effective datefair value of this transaction.
During the twelve months ended December 31, 2018, the Company completed thirteen business acquisitions, as follows:


Effective December 1, 2018, Ebix entered into an agreement to acquire 74.84% controlling stake in India based Weizmann for $63.1 million. Ebix also made a time bound public offer to acquire the remaining 25.16% publicly-held Weizmann Forex shares for approximately $21.1 million to public shareholders. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective December 1, 2018, Ebix acquired the assets of India based Pearl, a provider of a comprehensive range of B2B and B2C travel services, under the brand name ‘Sastiticket’, ranging from domestic and international ticketing, incentives travel, leisure products, luxury holidays, and travel documentation for $3.4 million and has been integrated with Ebix Travels’ operations, which has brought in operational synergies and certain redundancies for the acquired operations. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective December 1, 2018, Ebix acquired India based Lawson, a B2B provider of travel services and international ticketing, for $2.7 million and has been integrated with Ebix Travels’ operations to bring in operational synergies and wider country wide footprint. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective October 1, 2018, Ebix acquired a 70% stake in India based AHA Taxis, a platform for on-demand inter-city cabs in India for $310 thousand. AHA focuses its attention on Corporate and Consumer inter-city travel primarily with a network of thousands of registered AHA Taxis.

Effective October 1, 2018, Ebix acquired a 67% stake in India based Routier, a marketplace for trucking logistics for $413 thousand.

Effective October 1, 2018, Ebix acquired the assets of India based Business Travels for $1.1 million and same has been integrated with Ebix Travels’ operations to expand the wholesale travel and consolidation business. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective August 1, 2018, Ebix entered into an agreement to acquire India based Miles, a provider of on-demand software on wealth and asset management to banks, asset managers and wealth management firms, for approximately $18.3 million, plus possible future contingent earn-out paymentsconsideration is $1.4 million as of up to $8.3 million based on earned revenues over the subsequent twenty-four month period following the effective date of the acquisition.

Effective July 1, 2018, Ebix entered into an agreement to acquire India based Leisure for approximately $2.1 million, with the goal of creating a new travel division to focus on a niche segment of the travel market. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective July 1, 2018, Ebix entered into an agreement to acquire India based Mercury Travels for approximately $13.2 million, with the goal of creating a new travel division to focus on a niche segment of the travel market. Mercury’s Forex business was integrated into EbixCash’s existing CDL Forex exchange business. The valuation and purchase price allocation remains preliminary and will be finalized as soon as practicable but in no event longer than one year from the effective date of this transaction.

Effective July 1, 2018, Ebix entered into an agreement to acquire Indus, a global provider of enterprise lending software solutions to financial institutions, captive auto finance and telecom companies, for approximately $22.9 million plus possible future contingent earn-out payments of up to $5.0 million based on earned revenues over the subsequent twenty-four month period following the effective date of the acquisition.

Effective April 1, 2018, Ebix entered into an agreement to acquire India based Centrum, a leader in India’s foreign exchange and outward remittance markets for approximately $179.5 million. This acquisition was funded June 2018. Centrum was integrated into Ebix’s Financial Exchange EbixCash offering in India and abroad, with key Centrum business executives becoming an integral part of the combined EbixCash senior leadership.

Effective April 1, 2018, Ebix entered into an agreement to acquire a 60% stake in India based Smartclass , a leading e-learning Company engaged in the business of education services, development of education products, and implementation of education solutions for K-12 Schools. Under the terms of the agreement Ebix paid $8.6 million in cash for its stake in Smartclass.

Effective February 1, 2018, Ebix acquired Transcorp for upfront cash consideration in the amount of $7.25 million, of which $6.55 million was funded with cash and $700 thousand assumed in liabilities. Ebix is consolidating this recent acquisition into Ebix's Financial Exchange operations which will bring synergies and reduce certain redundancies to the combined operation.March 31, 2020.    
 
A significant component of the purchase price consideration for many of the Company's business acquisitions is a potential subsequent cash earn-out payment based on reaching certain specified future revenue targets. The terms for the contingent earn-out payments in most of the Company's business acquisitions typically address the GAAP recognizable revenues achieved by the acquired entity over a one, two,one-, two-, and/or three yearthree-year period subsequent to the effective date of their acquisition by Ebix. These terms typically establish a minimum threshold revenue target with achievement of revenues recognizedto achieve over that target being awarded in the form of aagreed upon period post acquisition to earn the specified cash earn outearn-out payment. The Company applies these terms in its calculation and determination of the fair value of contingent earn out

earn-out liabilities for purchased businesses as part of the related valuation and purchase price allocation exercise for the corresponding acquired assets and liabilities. The Company recognizes these potential obligations as contingent liabilities and are reported as such on its Condensed Consolidated Balance Sheets. As discussed in more detail in Note 1, toof the Notes to the Condensed Consolidated Financial Statements, these contingent consideration liabilities are recorded at fair value on the acquisition date and are re-measured quarterly based on the then assessed fair value and adjusted if necessary. As of March 31, 2019,2020, the total of these contingent liabilities was $12.5$9.5 million, of which $10.2$1.4 million is reported in long-term liabilities, and $2.3$8.1 million is included in current liabilities in the Company's Condensed Consolidated Balance Sheet. As of December 31, 20182019, the total of these contingent liabilities was $25.0$10.1 million, of which $11.2$1.5 million was reported in long-term liabilities, and $13.8$8.6 million was included in current liabilities in the Company's Condensed Consolidated Balance Sheet.

Yatra Merger Agreement

As previously disclosed, on July 16 2019, the Company entered into a Merger Agreement with Yatra Online, Inc., a Cayman Islands exempted company limited by shares (“Yatra”), and EbixCash Travels Inc., a Cayman Islands exempted company limited by shares and wholly-owned subsidiary of Ebix (“Merger Sub”). The Merger Agreement provides, among other things, that, upon the terms and subject to the conditions set forth therein, Merger Sub will merge with and into Yatra, with Yatra surviving as a wholly-owned subsidiary of Ebix. The Merger Agreement contains certain termination rights for Ebix and Yatra, including, among others, the right of either party to terminate the Merger Agreement if the Merger has not been consummated on or prior to the previously extended date (Outside Date) of May 4, 2020, and such Outside Date has not been further extended.
Operating Activities
Net cash provided by our operating activities was $38.5$29.6 million for the three months ended March 31, 2020. The primary components of the cash provided by our operating activities during the three-month period consisted of net income of $24.7 million, net of ($419) thousand of unrealized foreign currency exchange gains, $3.6 million of depreciation and amortization, ($278) thousand of net loss attributable to a non-controlling interest, $1.1 million of non-cash share-based compensation, $1.8 million of right-of-use assets amortization, $833 thousand of amortization of capitalized software development costs and ($1.8) million of working capital requirements primarily due to decreased accounts payable and accrued expenses. During the three months ended March 31, 2020, the Company made $1.1 million of tax payments.

Net cash provided by our operating activities was $21.0 million for the three months ended March 31, 2019. The primary components of the cash provided by our operating activities during the three-month period consisted of net income of $25.7 million, net of $313 thousand of unrealized foreign currency exchange gains, $4.1 million of depreciation and amortization, $(667)($667) thousand of net income attributable to a non-controlling interest, $576 thousand of non-cash share-based compensation, $1.7 million of right-of-use assets amortization, and $596 thousand of amortization of capitalized software development costs and $21.6$4.2 million of working capital requirements, primarily due to a $19.7 million accrual for a securities litigation settlement and decreased outstanding trade accounts receivable and other assets. Partially offsetting this net cash inflow was $15.4 million of non-cash gains recognized upon the reduction in acquisition earnout contingent liabilities. During the three months ended March 31, 2019, the Company made $4.1 million of tax payments.


Investing Activities

Net cash provided by our operatingused for investing activities was $25.5 million forduring the three months ended March 31, 2018. The primary components2020 was $9.6 million, and consisted primarily of the cash provided by our operating activities during the three month period consisted of net income of $26.2$1.9 million net of $419 thousand of unrealized foreign currency exchange gains, $2.8used for acquisition-related payments for acquisitions consummated in prior periods, $2.1 million of depreciation and amortization, $248 thousand of net income attributable to a non-controlling interest, $753 thousand of non-cash share-based compensation, and $525 thousand of amortization of capitalizedfor software development costs. Partially offsetting this net cash inflow was $(5.5)costs that were capitalized, $557 thousand for capital expenditures, and increases in marketable securities of $5.1 million (specifically bank certificates of working capital requirements primarily due to increased outstanding trade accounts receivable and other assets and a decrease in contract liabilities. During the three months ended March 31, 2018, the Company made $6.8 million of tax payments including $2.5 million of minimum alternative tax payments in India, which is a component of net deferred tax assets on the Company's Condensed Consolidated Balance Sheets.

Investing Activitiesdeposit).
Net cash used for investing activities during the three months ended March 31, 2019 was $87.0 million, and consisted primarily of $64.6 million (net of cash acquired) used for the acquisition of Weizmann (acquired December 2018), $8.0$90.4 million used for other Q4 2018 acquisition in India not previously funded, $9.8 million used foractivity, including the acquisition ofWeizmann, Zillious $7.9 million (net of cash acquired) used for the acquisition ofand Essel acquisitions, $4.9 million expended to reacquire Paul Merchants 10% equity interest in Ebix’s combined international remittance business in India, $1.8 million primarily for capital expenditures, in India , and $1.7 million for software development costs that were capitalized. Partially offsetting these outflows was $11.8 million from the net maturities of marketable securities (specifically bank certificates of deposit).


Net cash provided by investing activities duringFinancing Activities
During the three months ended March 31, 20182020, net cash used by financing activities was $2.5$32.2 million, andwhich consisted primarily of $5.0a $24.7 million received from Paul Merchants for a 10% equity interestreduction in Ebix’s combined international remittance business in India, $5.2 million for the net maturities of marketable securities (specifically bank certificates of deposit). Partially offsetting these inflows were $6.6 million used for the acquisition of Transcorp, $531 thousand for the expansion of our product developmentEbixCash working capital facilities in India, $3.8 million used to make scheduled payments on the existing term loan and the continued build out$2.3 million of quarterly dividends to our global corporate headquarters campus in Johns Creek, Georgia, and $622 thousand for software development costs that were capitalized.common stockholders.

Financing Activities

During the three months ended March 31, 2019, net cash usedprovided by financing activities was $481 thousand$14.1 million, which consisted primarily of a $13.5 million provided byincrease in the Company'sCompany’s revolving credit facility, with Regions,a $15.6 million increase in the EbixCash working capital facility in India, and $2.9 million in net proceeds from short term third partythird-party loans as part of itsin the EbixCash operations, and $1.1 million net providedoffset, in part, by the EbixCash overdraft facility in India. Partially offsetting the cash inflows were $2.3 million to pay quarterly dividends to our common stockholder, $11.0 million used to repurchase shares of our common stock, and $3.8 million was used to make the scheduled payments againston the existing term loan, with Regions.
During the three months ended March 31, 2018, net cash provided by financing activities was $21.8and $2.3 million which consisted of $124.3 million provided by the refinancing and borrowing from the amended and expanded syndicated credit facility with Regions Bank, $20.0 million provided by the Company's revolving credit facility with Regions, $745 thousand provided by the EbixCash overdraft facility in India. Partially offsetting this cash inflow were $120.8 million used as part of the refinancing and borrowing from the amended and expanded syndicated credit facility with Regions Bank and $2.4 million was used to pay quarterly dividends to our common stockholder.stockholders.
    
Commercial Bank Financing Facility

On March 30, 2020, the Company and certain of its subsidiaries entered into the Waiver related to the Credit Facility. The Waiver provides that so long as the Company’s leverage ratio is below 5.0 to 1.0 for the Company’s fiscal quarter ending March 31, 2020 pursuant to the terms of its compliance certificate required by the Credit Facility, the existing leverage ratio requirement of 3.50 to 1.0 will be waived.
On September 27, 2019, the Company and certain of its subsidiaries entered into the Ninth Amendment (the “Ninth Amendment”) to the Credit Agreement which amended the definitions of “Consolidated EBITDA" to add back the derivative legal settlement, “Indebtedness” to disqualify equity interests to be issued regarding the Yatra Online acquisition, and modified the maximum consolidated net debt leverage ratio allowed.
                
At March 31, 2019 the Company's consolidated balance sheet includes $5.5 million of remaining deferred financing costs in connection with this Credit Agreement, which are being amortized as a component of interest expense over the five-year term of the financing agreement. In regards to these deferred financing costs, $3.3 million pertains to the revolving line of credit component of the Credit Agreement, and $2.2 million pertains to the term loan component of the Credit Agreement of which $575 thousand is netted against the current portion and $1.7 million is netted against the long-term portions of the term loan as reported on the Condensed Consolidated Balance Sheets.

At March 31, 2019,2020, the outstanding balance on the revolving line of credit under the Credit Agreement was $438.0 million and the facility carried an interest rate of 5.00%4.13%. During the three months ended March 31, 2019, $13.5 million of draws were made off of the revolving credit facility. The revolving line of credit balance is included in the long-term liabilities section of the Condensed Consolidated Balance Sheets. During the three months ended March 31, 2019,2020, the average and maximum outstanding balances of the revolving line of credit component of the credit facility were $434.4$438.0 million and $438.0 million, respectively.


At March 31, 2019,2020, the outstanding balance on the term loan was $287.5$272.4 million, of which $15.1$22.6 million is due within the next twelve months, with $3.77months. $3.8 million of scheduled amortization payments having beenwere made during the three months ended March 31, 2019.2020. This term loan also carried an interest rate of 5.00% 4.13%. The current and long-term portions of the term loan are included in the respective current and long-term sections of the Condensed Consolidated Balance Sheets, the amounts of which were $15.1$22.6 million and $272.4$249.8 million, respectively, at March 31, 2019.2020.
 
Contractual Obligations

For a presentation regarding material changes outside the ordinary course of business to the Company's contractual obligations please refer to Notes 3, 4 and 5 of the Notes to Condensed Consolidated Financial Statements.
Off-Balance Sheet Arrangements
We do not engage in off balance sheet financing arrangements.
Recent Accounting Pronouncements
For information about new accounting pronouncements and the potential impact on our Consolidated Financial Statements, see Note 1 of the condensed notes to the Condensed Consolidated Financial Statements in this Form 10-Q and Note 1 of the notesNotes to consolidated financial statementsConsolidated Financial Statements in our 20182019 Form 10-K.
Application of Critical Accounting Policies
The preparation of financial statements in conformity with GAAP, as promulgated in the United States, requires our management to make significant estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses and related disclosures in our Condensed Consolidated Financial Statements and accompanying notes. We believe the most complex and sensitive judgments, because of their significance to the Condensed Consolidated Financial Statements, result primarily from

the need to make estimates and assumptions about the effects of matters that are inherently uncertain. The following accounting policies involve the use of “critical accounting estimates” because they are particularly dependent on estimates and assumptions made by management about matters that are uncertain at the time the accounting estimates are made. In addition, while we have used our best estimates based on facts and circumstances available to us at the time, different estimates reasonably could have been used in the current period, and changes in the accounting estimates that we used are reasonably likely to occur from period to period both of which may have a material impact on our financial condition and results of operations. For additional information about these policies, see Note 1 of the Condensed Notes to the Condensed Consolidated Financial Statements in this Form 10-Q. Although we believe that our estimates, assumptions and judgments are reasonable, they are limited based upon

information presently available. Actual results may differ significantly from these estimates under different assumptions, judgments or conditions.
COVID-19 has created and may continue to create significant uncertainty in global financial markets, which may reduce demand for our services, impact the productivity of our workforce, reduce our access to capital, and harm our business and results of operations. As of the date of our Condensed Consolidated Financial Statements, we are not aware of any specific event or circumstance that would require us to update our estimates or judgments, or to revise the carrying value of our assets or liabilities. However, these estimates may change as new events occur and additional information is obtained, which may result in changes being recognized in our consolidated financial statements in future periods. While we considered the effects of COVID-19 in our estimates and assumptions, due to the current level of uncertainty over the economic and operational impacts of COVID-19 on our business, there may be other judgments and assumptions that were not currently considered. Such judgments and assumptions could result in a meaningful impact to our financial statements in future periods. Actual results could differ from those estimates and any such differences may have a material impact on our financial statements.
Revenue Recognition
There have been no changesThe Company derives its revenues primarily from software subscription and transaction fees, software license fees, financial transaction fees, risk compliance solution services fees, and professional service fees, including associated fees for consulting, implementation, training, and project management provided to customers with installed systems and applications. Sales and value-added taxes are not included in our critical accounting policies relatedrevenues, but rather are recorded as a liability until the taxes assessed are remitted to the respective taxing authorities.
The Company determines revenue recognition by applying the following steps:
identification of the contract, or contracts, with a customer;
identification of the performance obligations in the contract;
determination of the transaction price;
allocation of the transaction price to the performance obligations in the contract; and
recognition of revenue when, or as, we satisfy a performance obligation.
The Company analyzes its different services individually to determine the appropriate basis for revenue recognition, as further described below. Additionally, certain services exist in multiple channels. As Ebix derives revenues from three product/service channels—EbixCash Exchanges, Insurance Exchanges, and Risk Compliance Solutions—for policy disclosure purposes, contracts are discussed in conjunction with the channel to which they are most significant.
The Company assesses the terms of customer contracts including termination rights, penalties (implied or explicit), and renewal rights.
EbixCash Exchanges ("EbixCash")

EbixCash revenues are primarily derived from consideration paid by customers for financial transaction (foreign exchange, remittance, other payment solutions) and travel transaction services. The significant majority of EbixCash revenue is for a single performance obligation and is recognized at a point in time. These revenues vary by transaction based upon channel, send and receive locations, the principal amount sent, whether the money transfer involves different send and receive currencies, and speed of service, as applicable.

EbixCash also offers several other services, including payment services and ticketing and travel services, for which revenue is impacted by various factors. EbixCash acts as the principal in most transactions and reports revenue on a gross basis, as EbixCash controls the service at all times prior to transfer to the customer, is primarily responsible for fulfilling the customer contracts, has the risk of loss, and has the ability to establish transaction prices.

The main services from which EbixCash derives revenue are as follow:

EbixCash Travel Exchanges

EbixCash Travel revenues are primarily derived from commissions and transaction fees received from various travel providers and international exchanges involved in the sale of travel to the consumer. EbixCash Travel revenue is for a single performance obligation and is recognized at a point in time. Travel revenues include reservation commissions, segment fees from global travel exchange providers, and transaction net revenues (i.e., the amount charged to travelers less the amount owed to travel service providers) in connection with our Annual Reportreservation services; ancillary fees, including travel insurance-related revenues and

certain reservation booking fees; and credit card processing rebates and customer processing fees. EbixCash Travel services include the sale of hotel rooms, airline tickets, bus tickets and train tickets. EbixCash’s Travel revenue is also derived from ticket sales, wherein the commissions payable to EbixCash Travel, along with any transaction fees paid by travel providers and travel exchanges, is recognized as revenue after completion of the service. The transaction price on Form 10-Ksuch services is agreed upon at the time of the purchase.

EbixCash Travel revenue for its corporate MICE (Meetings, Incentives, Conferences, and Exhibitions) packages is recognized at full purchase value at the completion of the obligation with the corresponding costs recorded under direct expenses. For MICE revenues, EbixCash Travel acts as the principal in transactions and, accordingly, reports revenue on a gross basis. EbixCash Travel controls the service at all times prior to transfer to the customer, is responsible for fulfilling the customer contracts, has the risk of loss, and has the ability to establish transaction prices.

EbixCash Money Transfer

For the EbixCash money transfer business, EbixCash has one performance obligation whereupon the customer engages EbixCash to perform one integrated service. This typically occurs instantaneously when the beneficiary entitled to receive the money transferred by the sender visits the EbixCash outlet and collects the money. Accordingly, EbixCash recognizes revenue upon completion of the following: 1) the customer’s acknowledgment of EbixCash’s terms and conditions and the receipt of payment information, 2) the money transfer has been processed, 3) the customer has received a unique transaction identification number, and 4) funds are available to be picked up by the beneficiary. The transaction price is comprised of a transaction fee and the difference between the exchange rate set by EbixCash to the customer and the rate available in the wholesale foreign exchange market, as applicable, both of which are readily determinable at the time the transaction is initiated.

Foreign Exchange and Payment Services

For EbixCash’s foreign exchange and payment services, customers agree to terms and conditions for all transactions, either at the time of initiating a transaction or signing a contract with EbixCash to provide payment services on the customer’s behalf. In the majority of EbixCash’s foreign exchange and payment services transactions, EbixCash makes payments to the recipient to satisfy its performance obligation to the customer, and, therefore, EbixCash recognizes revenue on foreign exchange and payment when this performance obligation has been fulfilled.

Consumer Payment Services

EbixCash offers several different bill payment services that vary by considerations such as: 1) who pays the fee to EbixCash (consumer or biller), 2) whether or not the service is offered to all consumers, 3) whether the service is restricted to existing biller relationship of EbixCash, and 4) whether the service utilizes a physical agent network offered for consumers’ convenience, among other factors. The determination of which party is EbixCash’s customer for revenue recognition purposes is based on these considerations for each of EbixCash’s bill payment services. For all transactions, EbixCash’s customers agree to EbixCash’s terms and conditions, either at the time of initiating a transaction (where the consumer is determined to be the customer for revenue recognition purposes) or upon signing a contract with EbixCash to provide services on the biller’s behalf (where the biller is determined to be the customer for revenue recognition purposes). As with consumer money transfers, customers engage EbixCash to perform one integrated service, collect money from the consumer and process the bill payment transaction, thereby providing the billers real-time or near real-time information regarding their customers’ payments and, thus, simplifying the billers’ collection efforts. EbixCash’s revenues from bill payment services are generated from contracts to process transactions at any time during the duration of the contract. The transaction price on bill payment services is contractual and determinable. Certain biller agreements may include per-transaction or fixed periodic rebates, which EbixCash records as a reduction to revenue.

Gift Cards

EbixCash resells gift cards to consumers that can be later redeemed at various merchants. Gift cards are recorded as inventory until sold to the consumer. Gift card revenue is recognized at full purchase value at the time of sale with the corresponding cost of vouchers recorded as cost of services provided.

EbixCash Technology Services
EbixCash also offers on-demand technology to various providers in the area of lending, wealth & asset management, travel and logistics across the world.


Insurance Exchanges
Insurance Exchanges revenues are primarily derived from consideration paid by customers related to our SaaS platforms, related services and the licensing of software. A typical contract for our SaaS platform will also include services for setup, customization, transaction processing, maintenance, and/or hosting. Determining whether products and services are considered distinct performance obligations that should be accounted for separately may require significant judgment. Set-up and customization services related to our SaaS platforms are not considered to be distinct from the usage fees associated with the SaaS platform and, accordingly, are accounted for as a single performance obligation. These services, along with the usage or transaction fees, are recognized over the contract duration, which considers the significance of the upfront fees in the context of the contract and which may, therefore, exceed the initial contracted term. A customer's transaction volume tends to remain fairly consistent during the contract period without significant fluctuations. The invoiced amount is a reasonable approximation of the revenue that would be allocated to the related period under the variable consideration guidelines in ASC 606-10-32-40. To the extent that a SaaS contract includes subscription services or professional services, apart from the upfront customization, these are considered separate performance obligations. We also have separate software licensing (on premise/perpetual), unrelated to our SasS platforms, which is recognized at a point in time when the license is transferred to the customer.
Contracts generally do not contain a right of return or refund provisions. Our contracts often do contain overage fees, contingent fees, or service level penalties that are accounted for as variable consideration. Revenue accounted for as variable consideration is recognized using the “right to invoice” practical expedient when the invoiced amount equals the value provided to the customer.
Software-as-a-Service ("SaaS")

The Company allocates the transaction price to each distinct performance obligation using the relative stand-alone selling price. Determining the stand-alone selling price may require significant judgement. The stand-alone selling price is the price at which an entity has sold or would sell a promised good or service separately to a customer. The Company determines the stand-alone selling price based on the observable price of products or services sold separately in comparable circumstances, when such observable prices are available. When standalone selling price is not directly observable, the Company estimates the stand-alone selling price using the market assessment approach by considering historical pricing and other market factors.

Software Licenses
Software license revenues attributable to a software license that is a separate performance obligation are recognized at the point in time that the customer obtains control of the license.
Subscription Services

Subscription services revenues are associated with performance obligations that are satisfied over specific time periods and primarily consist of post-contract support services. Revenue is generally recognized ratably over the contract term. Our subscription contracts are generally for an initial three-year period with subsequent one-year automatic renewals.

Transaction Fees
Transaction revenue is comprised of fees applied to the volume of transactions that are processed through our SaaS platforms. These fees are typically based on a per-transaction rate and are invoiced for the year ended December 31, 2018 (our “ 2018 Annual Reportsame period in which the transactions were processed and as the performance obligation is satisfied. The amount invoiced generally equals the value provided to the customer, and revenue is typically recognized when invoiced using the as-invoiced practical expedient.

Professional Services

Professional service revenue primarily consists of fees for setup, customization, training, or consulting. Professional service fees are generally on Form 10-K”either a time and materials basis or a fixed fee basis. Revenues for time and materials are recognized as such services are rendered, while fixed fee revenues are recognized based on the input method that is driven by the expected hours to complete the project measured against the actual hours completed to date. Professional services, particularly related to SaaS platforms, may have significant dependencies on the related licensed software and may not be considered a distinct performance obligation.




Risk Compliance Services ("RCS").

RCS revenues consist of two revenue streams - Certificates of Insurance (COI) and Consulting Services. COI revenues are derived from consideration paid by customers for the creation and tracking of certificates of insurance. These are transaction-based revenues. Consulting Services revenues are driven by distinct consulting service engagements rendered to customers, for which revenues are recognized using the output method on a time and material basis as the services are performed.

COI Creation and Tracking

The Company provides services to issue and track certificates of insurance in the United States and Australian markets. Revenue is derived from transaction fees for each certificate issued or tracked. The Company recognizes revenue at the issuance of each certificate or over the period the certificate is being tracked.

Consulting Services

The Company provides consulting services to clients around the world for project management and development. Consulting services fees are generally on either a time and materials basis or a fixed fee basis. Revenues for time and materials are recognized using an output method as the services are rendered, while fixed fee revenues are recognized based on the input method that is driven by the expected hours to complete the project measured against the actual hours completed to date.
Allowance for Doubtful Accounts Receivable
Management specifically analyzes accounts receivable and historical bad debts, write-offs, customer concentrations, customer credit-worthiness, current economic trends and changes in our customer payment terms when evaluating the adequacy of the allowance for doubtful accounts.
Valuation of Goodwill and Other Indefinite-Lived Intangible Assets
Goodwill represents the cost in excess of the fair value of the net assets of acquired businesses. Indefinite-lived intangible assets represent the fair value of acquired contractual customer relationships for which future cash flows are expected to continue indefinitely. In accordance with the relevant FASB accounting guidance, goodwill and indefinite-lived intangible assets are not amortized but are tested for impairment at the reporting unit level on an annual basis or on an interim basis if an event occurs or circumstances change that would likely have reduced the fair value of a reporting unit below its carrying value. Potential impairment indicators include a significant change in the business climate, legal factors, operating performance indicators, competition, and the sale or disposition of a significant portion of the business. The impairment evaluation process first involves an assessment of certain qualitative factors to determine whether the existence of events or circumstances would indicate that it is more likely than not that the fair value of any of our reporting units was less than its carrying amount. If, after assessing the totality of events or circumstances, we were to determine that it is not more likely than not that the fair value of a reporting unit is less than its carrying amount, then we would not perform the two-step quantitative impairment testing described further below.
The aforementioned two-step quantitative testing process involves comparing the reporting unit carrying values to their respective fair values. We determine the fair value of our reporting units by applying the discounted cash flow method using the present value of future estimated net cash flows. If the fair value of a reporting unit exceeds its carrying value, then no further testing is required. However, if a reporting unit's fair value were to be less than its carrying value, we would then determine the amount of the impairment charge, if any, which would be the amount that the carrying value of the reporting unit's goodwill exceeded its implied value. Projections of cash flows are based on our views of growth rates, operating costs, anticipated future economic conditions and the appropriate discount rates relative to risk and estimates of residual values. We believe that our estimates are consistent with assumptions that marketplace participants would use in their estimates of fair value. The use of different estimates or assumptions for our projected discounted cash flows (e.g., growth rates, future economic conditions, discount rates and estimates of terminal values) when determining the fair value of our reporting units could result in different values and may result in a goodwill impairment charge. We perform our annual goodwill impairment evaluation and testing as of September 30th of each year. This evaluation is done during the fourth quarter each year. During the year ended December 31, 2018 we had no impairment of our reporting unit goodwill balances.
Valuation of Contingent Liabilities related to Earn-Out Obligations from Business Acquisitions
A significant component of the purchase price consideration for many of the Company's business acquisitions is a potential subsequent cash earn-out payment based on reaching certain specified future revenue targets. The terms for the contingent earn out payments in most of the Company's business acquisitions typically address the GAAP recognizable revenues achieved by the acquired entity over a one, two, and/or three year period subsequent to the effective date of their acquisition by Ebix. These terms typically establish a minimum threshold revenue target with achievement of revenues recognized over that target being awarded in the form of a specified cash earn out payment. The Company applies these terms in its calculation and determination of the fair value of contingent earn out liabilities for purchased businesses as part of the related valuation and purchase price allocation exercise for the corresponding acquired assets and liabilities. The Company recognizes these potential obligations as contingent

liabilities and are reported as such on its Condensed Consolidated Balance Sheets. During the three months ended March 31, 2019 and 2018, these aggregate contingent accrued earn-out business acquisition consideration liabilities were reduced by $15.4 million and zero, respectively, due to re-measurements based on the then assessed fair value and changes in anticipated future revenue levels. During the three months ended March 31, 2019 and 2018, these reductions to the contingent accrued earn-out liabilities resulted in a corresponding reduction of $15.4 million and zero, respectively to general and administrative expenses as reported on the Condensed Consolidated Statements of Income and a reduction of zero and zero, respectively to goodwill as reported in the enclosed Condensed Consolidated Balance Sheets. As of March 31, 2019, the total of these contingent liabilities was $12.5 million.
Income Taxes
Deferred income taxes are recorded to reflect the estimated future tax effects of differences between financial statement and tax basis of assets, liabilities, operating losses, and tax credit carry forwards using the tax rates expected to be in effect when the temporary differences reverse. Valuation allowances, if any, are recorded to reduce deferred tax assets to the amount management considers more likely than not to be realized. Such valuation allowances are recorded for the portion of the deferred tax assets that are not expected to be realized based on the levels of historical taxable income and projections for future taxable income over the periods in which the temporary differences will be deductible.
The Company also applies FASB accounting guidance on accounting for uncertainty in income taxes positions. This guidance clarifies the accounting for uncertainty in income taxes by prescribing the minimum recognition threshold a tax position is required to meet before being recognized in the financial statements.
Foreign Currency Matters
The functional currency is the U.S. Dollar for the Company's foreign subsidiaries in Dubai and Singapore, is the U.S. dollar because both the intellectual property research and development activities provided by its Dubai and Singapore subsidiary, and the product development and information technology enabled services activities for the insurance industry provided by its India subsidiary, bothsubsidiaries are in support of Ebix'sthe Company's operating divisions across the world, which are primarily transacted in U.S. dollars.Dollars.
The functional currency of the Company's other foreign subsidiaries is the local currency of the country in which the subsidiary operates. The assets and liabilities of these foreign subsidiaries are translated into U.S. dollars at the rates of exchange at the balance sheet dates. Income and expense accounts are translated at the average exchange rates in effect during the period. Gains and losses resulting from translation adjustments are included as a component of other comprehensive income in the accompanying Condensed Consolidated Balance Sheets. Foreign exchange transaction gains and losses that are derived from transactions denominated in a currency other than the subsidiary's functional currency are included in the determination of net income.

Item 3: QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The Company is exposed to foreign currency exchange rate risk related to our foreign-based operations where certain transactions are denominated in other than ourthe foreign entity's functional currency and are subject to market risk with respect to fluctuations in the relative value of those currencies. A majority of theThe Company’s operations are based in the U.S and India, furthermore the functional currencies in our main IndiaU.S., Dubai, and Singapore offices isuse the U.S. dollar and accordingly, a substantial portionas their functional currency, as that is the predominant currency used to transact the majority of our business transactions are denominated in U.S. dollars. However, the Company hastheir operations. The  Company’s other foreign operations in India, Australia, India (specifically EbixCash), New Zealand, Great Britain,the United Kingdom, Canada, Brazil, Singapore, Philippines, and Indonesia and United Arab Emirates where we conduct transactions in theutilize their local currencies ofas their functional currency as that accurately reflects the currency used to conduct their commercial activities in each of these locations.countries. There can be no assurance that fluctuations in the value of foreign currencies will not have a material adverse effect on the Company’s business, operating results, revenues or financial condition. During the three months ended March 31, 20192020 and 20182019, the net change in the cumulative foreign currency translation account, which is a component of accumulated other comprehensive loss within stockholders’ equity, were unrealized (losses) gains (losses) of $3.5$(49.8) million and $(4.8)$3.5 million, respectively. The Company considered the historical trends in currency exchange rates and determined that it was reasonably possible that adverse changes in our respective foreign currency exchange rates of 20% could be experienced in the near term. Such an adverse change in currency exchange rates would have resulted in reduction to pre-tax income of approximately $6.9$3.4 million and $3.1$6.9 million for the three months ended March 31, 20192020 and 2018,2019, respectively.
The Company's exposure to interest rate risk relates to its interest expense on outstanding debt obligations and to its interest income on existing cash balances. As of March 31, 2019,2020, the Company had $728.7$713.3 million of outstanding debt obligations, which consisted of a $287.5$272.4 million term loan, a $438.0 million balance on our commercial banking revolving line of credit, and a $1.8 million note due to IHC by the EbixHealth JV, and $1.4$1.1 million of previously existing debt pertaining to Weizmann.EbixCash. The Company's revolving line of credit bearscarries a leverage-based LIBOR related interest at the rate, of LIBOR plus 2.25%, and stood at 5.00%4.13% at March 31, 2019.2020. The Company is exposed to market risk in relation to this line of credit in regards to the potential increase in interest expense arising from adverse changes in interest rates. This interest rate risk is estimated as the potential decrease in earnings resulting from a hypothetical 30 basis point increase in the LIBOR rate. Such an adverse change in the LIBOR rate would have resulted in a reduction to pre-tax income of approximately $1.5$1.1 million and $611 thousand$1.5 million for the three months ended March 31, 20192020 and 2018,2019, respectively. The Company's average cash balances (including restricted) and short term and long term investments (in the form of fixed deposits) during the three months ended March 31, 20192020 were $140.0$98.4 million and its existing cash balances as of March 31, 20192020 were $77.0$61.9 million. The Company is exposed to market risk in relation to these cash balances in regards to the potential loss of interest income arising from adverse changes in interest rates. This interest rate risk is estimated as the potential decrease in earnings resulting from a hypothetical 20 basis point decrease in interest rates earned on deposited funds. Such an adverse change in these interest rates would have resulted in a reduction to pre-tax income of approximately $121$104 thousand and $139$121 thousand for the three months ended March 31, 20192020 and 2018,2019, respectively.
There were no other material changes to our market risk exposure during the three months ended March 31, 20192020 and 20182019. For additional information regarding our exposure to certain market risks, see “Quantitative and Qualitative Disclosures about Market Risk,” in Part II, Item 7A of our 20182019 Form 10-K.



Item 4: CONTROLS AND PROCEDURES




Evaluation of Disclosure Controls and Procedures


We maintain a system of disclosure controls and procedures designed to provide reasonable assurance that the information required to be disclosed by the Company in reports that we file and submit under the Exchange Act is recorded, processed, summarized and reported accurately within the time periods specified in the SEC's rules and forms. Disclosure controls also are designed to reasonably assure that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. Disclosure controls include components of internal control over financial reporting, which consists of control processes designated to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements in accordance with United States generally accepted accounting principles.


We monitor and evaluate on an ongoing basis our disclosure controls and procedures in order to improve their overall effectiveness. In the course of these evaluations, we modify and refine our internal processes and controls as conditions warrant.


Our management, including our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our “disclosure controls and procedures” (as defined in Rule 13a-15(e) promulgated under the Exchange Act) as of March 31, 2019.2020. Based on this evaluation the Company’s Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures are effective. There were no changes in our internal control over financial reporting during the quarter ended March 31, 20192020 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. We have not experienced any material changes to our internal controls over financial reporting despite the fact that all non-essential employees are working remotely due to the COVID-19 pandemic. We are continually monitoring the impact of COVID-19 on the operating effectiveness of our internal control over financial reporting.
 
Part II — OTHER INFORMATION





Item 1: LEGAL PROCEEDINGS


InAs the Company has previously disclosed, in May 2013, twelve putative class action complaints were filed in the Delaware Court of Chancery against the Company and its board of directors challenging a proposed merger between the Company and an affiliate of Goldman Sachs & Co.  On June 10, 2013, the Court entered an Order of Consolidation and Appointment of Lead Plaintiffs and a Leadership Structure consolidating the twelve actions and appointing lead plaintiffs (“PlaintiffsPlaintiffs”) and lead counsel in the litigation, captioned In re Ebix, Inc. Stockholder Litigation, Consol. C.A. No. 8526-VCS (the Litigation“Litigation”). On June 19, 2013, the Company announced that the merger agreement had been terminated.  Thereafter, on August 27, 2013, Plaintiffs filed a Verified Amended and Supplemented Class Action and Derivative Complaint (the “First Amended Complaint”), which defendants moved to dismiss on September 26, 2013. On July 24, 2014, the Court issued a Memorandum Opinion granting in part and denying in part the motions to dismiss the First Amended Complaint and subsequently entered an implementing order on September 15, 2014.  On January 16, 2015, Plaintiffs

filed a Verified Second Amended and Supplemented Class Action and Derivative Complaint (the “Second Amended Complaint”).  On February 10, 2015, defendants filed a Motion to Dismiss the Second Amended Complaint, which was granted in part and denied in part in a Memorandum Opinion and Order issued on January 15, 2016.  On October 26, 2016, Plaintiffs filed a Verified Third Amended and Supplemented Class Action and Derivative Complaint (the “Third Amended Complaint”), which, among other things, added certain directors of the Company as defendants.  On January 5, 2018, Plaintiffs filed a motion for leave to join an additional plaintiff as co-lead plaintiff in this action (collectively, “Plaintiffs,” and together with all defendants, the “Parties”), which was granted on April 2, 2018.

On January 19, 2018, Plaintiffs filed a Fourth Amended and Supplemented Class Action and Derivative Complaint (the “Fourth Amended Complaint”), which asserted claims against the defendants, including: breach of fiduciary duty claims for improperly maintaining an acquisition bonus agreement between the Company and its Chief Executive Officer, dated July 15, 2009 (the “ABA”) (Count I); disclosure claims relating to the 2010 Proxy Statement and the Company’s 2010 Stock Incentive Plan (the “2010 Plan”) (Count II); a derivative claim for breach of fiduciary duty based on awards made pursuant to 2010 Plan (Count III); a breach of fiduciary duty claim for implementing purported additional entrenchment measures (Count IV); a claim seeking to declare the invalidity of certain bylaws adopted by the Company in 2014 (Count V); a claim seeking to declare the invalidity of the ABA (Count VI); a breach of fiduciary duty claim related to public disclosures about the ABA (Count VII); a claim seeking to declare the invalidity of the 2008 stockholder meeting, a 2008 Certificate amendment (the “Certificate Amendment”) and a 2008 stock split (the “Stock Dividend”), among other corporate acts, including the Company’s ratification of these 2008 corporate acts (Count VIII); a claim seeking to declare the invalidity of the CEO Bonus Plan (Count IX); and a claim for breach of fiduciary duty for deliberately inserting additional terms when calculating a potential bonus under the ABA (Count X).  The Fourth Amended Complaint sought declaratory relief, compensatory damages, interest, and attorneys’ fees and costs, among other things.  On March 7, 2018, defendants filed motions for summary judgment on all counts in the Fourth Amended Complaint.  In connection with the Litigation, the Company’s Chief Executive Officer asserted a cross-claim for reformation of the ABA.

The terms of the ABA generally provided that if Mr. Raina was employed by the Company upon the occurrence of: (i) an event in which more than 50% of the voting stock of the Company was sold, transferred, or exchanged, (ii) a merger or consolidation of the Company, (iii) the sale, exchange, or transfer of all or substantially all of the Company’s assets, or (iv) the acquisition or dissolution of the Company (each, an “Acquisition Event”), the Company would pay Mr. Raina a cash bonus based on a formula that was disputed by Plaintiffs in the Litigation and a tax gross-up payment for excise taxes that would be imposed on Mr. Raina for the cash bonus payment. Upon the execution of a Stock Appreciation Right Award Agreement between the Company and its Chief Executive Officer, dated April 10, 2018 (the “April SAR Agreement”), the ABA was terminated and each party relinquished their respective rights and benefits under the ABA.

Upon the effective date of the April SAR Agreement, Mr. Raina received 5,953,975 stock appreciation rights with respect to the Company’s common shares (the “SARs”). Upon an Acquisition Event, each of the SARs entitle Mr. Raina to receive a cash payment from the Company equal to the excess, if any, of the net proceeds per share received in connection with the Acquisition Event over the base price of $7.95 per share. Although the SARs were not granted under the 2010 Plan, the April SAR Agreement incorporates certain provisions of the 2010 Plan, including the provisions requiring equitable adjustment of the number of SARs and the base price in connection with certain corporate events (including stock splits). Under the terms of the April SAR Agreement, Mr. Raina is entitled to receive full payment with respect to the SARs if either (i) he is employed by the Company on the closing date of an Acquisition Event or (ii) has been involuntarily terminated by the Company without cause (as defined in the April SAR Agreement) within the 180-day period immediately preceding an Acquisition Event. All of the SARs are forfeited if Mr. Raina’s employment is terminated for any other reason prior to the closing date of an Acquisition Event.

In addition, while Mr. Raina is employed by the Company and prior to an Acquisition Event, the April SAR Agreement provides that the Company’s Board of Directors (the “Board”) will determine annually whether a “shortfall” (as described below) exists as of the end of the immediately preceding fiscal year. In the event the Board determines that a shortfall exists, Mr. Raina will be granted additional SARs (or, in the Board’s sole discretion, additional restricted shares or restricted stock units (each a “Share Grant”)) in an amount sufficient to eliminate such shortfall (each a “Shortfall Grant”). Under the terms of the April SAR Agreement, a shortfall exists if: (A) the sum of (i) the number of common shares deemed to be owned by Mr. Raina as of the effective date of the April SAR Agreement, plus (ii) the number of SARs granted to Mr. Raina (including any Shortfall Grants), plus (iii) the number of shares underlying any previously granted Share Grant, was less than 20% of (B) the sum of (i) the number of SARs granted to Mr. Raina (including any Shortfall Grants), plus (ii) the number of outstanding shares reported by the Company in its audited financial statements as of the end of the immediately preceding fiscal year. Under the terms of the April SAR Agreement, if the Board elects to make a Shortfall Grant in respect of such shortfall, such SARs will be subject to the same terms and conditions as the SARs initially granted under the April SAR Agreement. If the Board elects to make a Share Grant in respect of such shortfall, such restricted shares or restricted stock units will have such terms and conditions as determined by the Board,

but generally will follow the terms of the restricted shares or restricted stock units granted to other executives of the Company at or about the time of such Share Grant, but no Share Grant will vest more rapidly than one-third of such Share Grant prior to the first anniversary of the grant date, with the remainder vesting in eight equal quarterly installments following the first anniversary of the grant date. The April SAR Agreement also provides for the Company to make tax gross-up payments for excise taxes that would be imposed on Mr. Raina in respect of any payments (other than any payments with respect to any Share Grants) made in connection with a change in control of the Company under Section 4999 of the Internal Revenue Code.

On May 31, 2018, Plaintiffs filed a Verified Supplement to the Fourth Amended Complaint (the “Supplement”), which asserted three additional counts related to the April SAR Agreement, including: a claim seeking to declare the April SAR Agreement invalid (Count XI); a claim for breach of fiduciary duty for adopting the April SAR Agreement (Count XII); and a claim for breach of fiduciary duty for improperly adopting the SAR Agreement as an “anti-takeover device” (Count XIII). The Supplement sought declaratory relief, compensatory damages, interest, and attorneys’ fees and costs, among other things. On June 18, 2018, defendants moved to dismiss the claims asserted in the Supplement. Also on June 18, 2018, the Court entered a joint stipulation and order declaring the 2008 Certificate Amendment and Stock Dividend valid and effective pursuant to 8 Del. C. § 205 and subsequently dismissed Count VIII of the Fourth Amended Complaint on July 5, 2018.

On July 17, 2018, following briefing and argument, the Court issued an Order granting in part and denying in part defendants’ motions for summary judgment on all remaining counts of the Fourth Amended Complaint. The Court granted summary judgment as to all defendants on Counts I, IV, V, VI, VII, and X and denied summary judgment as to Counts II and III. The Court granted summary judgment as to certain defendants on Count IX, and granted in part and denied in part Count IX with respect to the Firm Clients. On July 24, 2018, Plaintiffs filed a motion for leave to file a second supplement to the Fourth Amended Complaint related to certain disclosures issued in connection with the Company’s 2018 annual meeting, which the Court denied at a pretrial conference held on August 15, 2018. On August 9, 2018, following briefing and argument, the Court issued a bench ruling granting in part and denying in part defendants’ motion to dismiss the Supplement. A three-day trial on all remaining claims was held on August 20, 21, and 23, 2018.

In connection with the foregoing Litigation, on January 23, 2019, the parties entered into a Stipulation and Agreement of Settlement (the “Settlement Agreement”) pursuant to which the parties agreed, subject to approval by the Delaware Court of Chancery, to settle and resolve the Litigation pursuant to the terms set forth in the Settlement Agreement (the “Litigation Settlement”). Thereafter, notice of the Litigation Settlement was prepared and mailed on February 4, 2019 (the “Notice”). An Amended Stock Appreciation Right Award Agreement (the “Amended SAR Agreement”) was negotiated as part of the Litigation Settlement and will become effective upon Final Approval (as defined in the Settlement Agreement) of the Litigation Settlement, and includes the following changes and modifications to the April SAR Agreement:


(a)Mr. Raina will commit to continue to serve and not resign as the Company’s Chief Executive Officer for at least two years following Final Approval of the Litigation Settlement;

(b)any shares paid, awarded or otherwise received by Mr. Raina as compensation after the effective date of the April SAR Agreement, including any shares received by Mr. Raina from the exercise of any options granted after the effective date of the April SAR Agreement or from the grant or vesting of any restricted shares or settlement of any restricted stock units granted after the effective date of the April SAR Agreement (but excluding any shares received as a result of the grant, vesting or settlement of any Share Grants), will be excluded from the outstanding shares for purposes of the Board’s annual shortfall determination;

(c)if an Acquisition Event occurs more than 180 days after, but not later than the tenth anniversary of, the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause (as defined in the Amended SAR Agreement), 1,000,000 SARs will be deemed accrued and will be eligible to vest on the closing date of the Acquisition Event, which number will be increased by 750,000 SARs beginning on the first anniversary of Final Approval of the Litigation Settlement and each anniversary thereafter (subject in each case to Mr. Raina’s continued employment on each anniversary date), until 100% of the SARs (including any Shortfall Grants) have accrued and are eligible to vest on the closing date of an Acquisition Event that occurs more than 180 days after, but not later than the tenth anniversary of, the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause; provided, however, that, (i) no additional SARs will accrue following the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause, (ii) any accrued SARs will be forefited if an Acquisition Event does not occur prior to the tenth anniversary of the date that Mr. Raina’s employment is involuntarily terminated by the Company without Cause, and (iii) all of the SARs will be forfeited if Mr. Raina’s employment terminates for any other reason prior to the closing date of an Acquisition Event; and


(d)The obligation of the Company to make tax gross-up payments for excise taxes that would be imposed on Mr. Raina in respect of any payments made in connection with a change in control of the Company will be eliminated.



The foregoing description does not purport to be complete and is qualified in its entirety by reference to the Amended SAR Agreement.

On April 5, 2019, the Delaware Court of Chancery determined that the Litigation Settlement was fair, reasonable, adequate and in the best interest of the plaintiffs, the class and the Company and awarded to plaintiffs’ counsel attorneys’ fees and expenses in the sum of $19.65 million, payable by the Company within 20 days, and entered an Order and Final Judgment (the “Order”) approving the Litigation Settlement. The Order provides for full settlement, satisfaction, compromise and release of all claims that were asserted or could have been asserted in the Litigation, whether on behalf of the class or the Company. The Order is publicly available for inspection at the Office of the Register in Chancery, and on the Court's online electronic filing system, File & ServeXpress.

The Litigation Settlement includes, among other things, the adoption and entry into the Amended SAR Agreement, as well as certain governance measures set forth in the Settlement Agreement, in each case, effective upon the later of (i) expiration of the period for taking an appeal of the Order, or (ii) final resolution of any such appeal (excluding any appeal from the Order that relates solely to the issue of plaintiffs’ counsels’ application for an award of attorneys' fees and expenses). 

The Settlement contains no admission of wrongdoing or liability, and may not be deemed to be a presumption as to the validity of any claims, causes of action or other issues. The Settlement was fully paid on May 2, 2019.


The Company is involved in various other claims and legal actions arising in the ordinary course of business. Inbusiness, which in the opinion of management, the ultimate likely disposition of these matters will not have a material adverse effect on the Company’s consolidated financial position, results of operations or liquidity.



Item 1A: RISK FACTORS
    
In addition to the other information set forth in this Quarterly Report on Form 10-Q, you should carefully consider the factors discussed in Part I, “Item 1A. Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018,2019, filed with the Securities and Exchange Commission on March 2, 2020 which could materially affect the Company's business,

financial condition or future results. ThereThe information presented below updates, and should be read in conjunction with, the risk factors and information disclosed in our 2019 Form 10-K. Except as presented below, there have not been any significantno material changes with respect tofrom the risk factors described in the Company's 2018 Annual Report onour 2019 Form 10-K.

COVID-19 has disrupted, and may continue to disrupt, our business and financial performance.

The risks describedoutbreak of COVID-19 in multiple countries across the globe, including North America, Europe and Asia, has adversely impacted the U.S. and global economy. We have experienced disruptions to our business thus far from COVID-19, and the pandemic continues to spread in most of our markets. Governmental authorities are taking increasingly severe countermeasures to slow the outbreak, including a number of shelter-in-place orders and large-scale restrictions on travel. The pandemic is a highly fluid and rapidly evolving situation and we cannot anticipate with any certainty the length, scope or severity of such restrictions in each of the jurisdictions that 2018 Form 10-Kwe operate.

The full impact that COVID-19 will have on our business cannot be predicted at this time due to numerous uncertainties, including the ultimate geographic spread of the disease, the duration and in this Quarterly Report on Form 10-Qseverity of the outbreak, travel restrictions and business closures, the effectiveness of actions taken to contain the disease, the length of time it takes for normal economic and operating conditions to resume, and other unintended consequences. This impact could include, but is not limited to, the following:

changes in our revenues and customer demand: Our revenues and profitability have been materially impacted during the first fiscal quarter of 2020 and in the second fiscal quarter of 2020 to date compared to the prior year periods, and we expect they will continue to be materially adversely affected, particularly as a large percentage of EbixCash's revenue is derived from travel-related services.
our workforce: The COVID-19 outbreak has also caused us to reduce and furlough employees in order to right size our EbixCash business. These actions could create risks, including but not limited to, our ability to manage the size of our workforce given uncertain future demand.

Our business, particularly EbixCash, is generally subject to and impacted by, international, national and local economic conditions and travel demands. We do not expect economic and operating conditions for EbixCash to improve until consumers are notonce again able and fully willing to travel. 

We believe that business disruption relating to the only risksCOVID-19 pandemic will continue to negatively impact the global economy and may materially affect our businesses as outlined above, each of which would adversely impact our business and results of operations. To the extent that the Company faces. Additional risks and uncertainties not currently knownCOVID-19 outbreak continues to us or that we currently deem to be immaterial also may materially adversely affect our business and financial performance, it may also have the effect of heightening many of the other risks identified below and in the “Risk Factors” section of our 2019 10-K.

We may not realize any or all of our estimated cost savings, which may have a negative effect on our results of operations.

We have identified several areas that present opportunities for cost savings and efficiencies to potentially improve our results of operations while our business is being impacted by the COVID-19 crisis, including improved working capital management primarily though a reduction in staffing, compensation, and other discretionary expenses. The potential cost savings that have been estimated based on these opportunities are based on a number of assumptions and expectations which, if achieved, would improve our profitability and cash flows from operating activities. However, there can be no assurance that the expected results will be achieved. These and any future spend reductions, if any, may also negatively impact our other initiatives or our efforts to grow our business in a recovery, which may negatively impact our future results of operations and increase the burden on existing management, systems and resources.

Earnings for future periods may be impacted by impairment charges for goodwill and intangible assets related to Covid-19.

We carry a significant amount of goodwill and identifiable intangible assets on our consolidated balance sheets. Goodwill is the excess of purchase price over the fair value of the net assets of acquired businesses. We assess goodwill and indefinite-lived intangible assets for impairment each year, or more frequently if circumstances suggest an impairment may have occurred. If we determine that a significant impairment has occurred in the value of our intangible assets, right of use assets or fixed assets related to the disruption of business caused by COVID-19, we could be required to write off a portion of our assets, which could adversely affect our consolidated financial condition and/or operating results.our reported results of operations.





Item 2: REPURCHASES OF EQUITY SECURITIES

Effective February 6, 2017, the Company's Board of Directors unanimously approved an additional authorized share repurchase plan of $150.0 million. The following table contains informationBoard directed that the repurchases be funded with respect to purchasesavailable cash balances and cash generated by the Company's operating activities. Under certain circumstances, the aggregate amount of our common stock maderepurchases of the Company's equity shares may be limited by or on behalf of Ebixthe terms and underlying financial covenants regarding the Company's commercial
bank financing facility.

There were no share repurchases during the three monthsfirst quarter of the fiscal period ended March 31, 2019, as part2020, and the maximum number (or approximate dollar value) of our publicly-announced share repurchase plan:shares that may yet be purchased under the current program is $80.1 million.

 Total Number of Shares (Units) Purchased Total Number of Shares Purchased as Part of
Publicly-Announced Plans or Programs
 Average Price Paid Per Share (1) Maximum Number (or
Approximate Dollar Value) of
Shares that May Yet Be
Purchased Under the Plans or Programs )
Period   
        
January 1, 2019 to January 31, 201950,000
 
 $43.43
 $82,069,112
February 1, 2019 to February 28, 2019
 
 $
 $82,069,112
March 1, 2019 to March 31, 2019
 
 $
 $82,069,112
Total50,000
 
   $82,069,112

(1)Average price paid per share for shares purchased as part of our publicly-announced plan.




Item 3: DEFAULTS UPON SENIOR SECURITIES
None.




Item 4: MINE SAFETY DISCLOSURES
Not applicable.




Item 5: OTHER INFORMATION
None.





Item 6: EXHIBITS
The exhibits filed herewith or incorporated by reference herein are listed in the Exhibit Index attached hereto.

EXHIBITS INDEX
Exhibits 
101*101.INS*XBRL (Extensible Business Reporting Language)Instance Document - The following materials from Ebix, Inc.'s Quarterly Report on Form 10-Q for the quarter ended September 30, 2018, formattedinstance document does not appear in the Interactive Data File because its XBRL (eXtensible Business Reporting Language): (i)tags are embedded within the Consolidated Balance Sheets, (ii) the Consolidated Statements of Income, (iii) the Consolidated Statement of Stockholders' EquityInline XBRL document.
101.SCH*XBRL Taxonomy Extension Schema Document.
101.CAL*XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF*XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB*XBRL Taxonomy Extension Label Linkbase Document.
101.PRE*XBRL Taxonomy Extension Presentation Linkbase Document.
104Cover Page Interactive Data File (formatted as inline XBRL and Comprehensive Income, (iv) the Consolidated Statements of Cash Flows, and (v) Notes to Consolidated Financial Statements which were tagged as blocks of text.contained in Exhibit 101)
* Filed herewith  
** Indicates management contract or compensatory plan or arrangement

SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
      
  
Ebix, Inc.
 
 
Date:May 10, 201911, 2020By:  /s/ Robin Raina   
   Robin Raina  
   
Chief Executive Officer
(Principal Executive Officer)
 
    
Date:May 10, 201911, 2020By:  /s/ Sean T. Donaghy Steven M. Hamil 
   Sean T. DonaghySteven M. Hamil 
   
Global Chief Financial Officer
(Principal Financial and Accounting Officer)
 


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