UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-Q
FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended June 30, 2020Quarterly Period Ended March 31, 2021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to ___________

Commission file number 001-10960
fcfs-20210331_g1.jpg
FIRSTCASH, INC.
(Exact name of registrant as specified in its charter)
Delaware75-2237318
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
1600 West 7th StreetFort WorthTexas76102
(Address of principal executive offices)(Zip Code)

1600 West 7th Street, Fort Worth, Texas 76102
(Address of principal executive offices) (Zip code)
(
817)
(817) 335-1100
(Registrant’s telephone number, including area code)

NONENot Applicable
(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $.01 per shareFCFSThe Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes   No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).     Yes   No




Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).      Yes   No

As of July 21, 2020,April 20, 2021, there were 41,440,49841,027,426 shares of common stock outstanding.





FIRSTCASH, INC.
FORM 10-Q FOR THE QUARTER ENDED MARCH 31, 2021

INDEX

FIRSTCASH, INC.
FORM 10-Q FOR THE QUARTER ENDED JUNE 30, 20201

INDEX








CAUTIONARY STATEMENT REGARDING RISKS AND UNCERTAINTIES THAT MAY AFFECT FUTURE RESULTS

Forward-Looking Information

This quarterly report contains forward-looking statements about the business, financial condition and prospects of FirstCash, Inc. and its wholly owned subsidiaries (together, the “Company”). Forward-looking statements, as that term is defined in the Private Securities Litigation Reform Act of 1995, can be identified by the use of forward-looking terminology such as “believes,” “projects,” “expects,” “may,” “estimates,” “should,” “plans,” “targets,” “intends,” “could,” “would,” “anticipates,” “potential,” “confident,” “optimistic” or the negative thereof, or other variations thereon, or comparable terminology, or by discussions of strategy, objectives, estimates, guidance, expectations and future plans. Forward-looking statements can also be identified by the fact these statements do not relate strictly to historical or current matters. Rather, forward-looking statements relate to anticipated or expected events, activities, trends or results. Because forward-looking statements relate to matters that have not yet occurred, these statements are inherently subject to risks and uncertainties.

While the Company believes the expectations reflected in forward-looking statements are reasonable, there can be no assurances such expectations will prove to be accurate. Security holders are cautioned such forward-looking statements involve risks and uncertainties. Certain factors may cause results to differ materially from those anticipated by the forward-looking statements made in this quarterly report. Such factors may include, without limitation, the risks, uncertainties and regulatory developments (1) related to the COVID-19 pandemic, which include risksincluding the unknown duration and uncertainties related to the current unknown durationseverity of the COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the timing, availability and efficacy of the COVID-19 vaccines in the jurisdictions in which the Company operates, the impact of governmental responses that have been, and may in the future be, imposed in response to the pandemic, including stimulus programs which could adversely impact lending demand and regulations which could adversely affect the Company’s ability to continue to fully operate, potential changes in consumer behavior and shopping patterns which could impact demand for both the Company’s pawn loan and retail products, the deteriorationchanges in the economic conditions in the United States and Latin America, which potentially could have an impact on discretionary consumer spending or impact demand for pawn loan products, and currency fluctuations, primarily involving the Mexican peso and (2) those discussed and described in the Company’s 2019 annual reportmost recent Annual Report on Form 10-K filed with the Securities and Exchange Commission (the “SEC”) on February 3, 2020,, including the risks described in Part 1, Item 1A, “Risk Factors” thereof, and other reports filed subsequently by the Company with the SEC, including the Company’s quarterly report on Form 10-Q filed with the SEC on April 27, 2020.SEC. Many of these risks and uncertainties are beyond the ability of the Company to control, nor can the Company predict, in many cases, all of the risks and uncertainties that could cause its actual results to differ materially from those indicated by the forward-looking statements. The forward-looking statements contained in this quarterly report speak only as of the date of this quarterly report, and the Company expressly disclaims any obligation or undertaking to report any updates or revisions to any such statement to reflect any change in the Company’s expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.





PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS
FIRSTCASH, INC.
CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands)
     
  June 30, December 31,
  2020 2019 2019
ASSETS      
Cash and cash equivalents $70,956
 $67,012
 $46,527
Fees and service charges receivable 30,418
 46,991
 46,686
Pawn loans 230,383
 375,167
 369,527
Consumer loans, net 176
 3,850
 751
Inventories 179,967
 266,440
 265,256
Income taxes receivable 4,988
 1,041
 875
Prepaid expenses and other current assets 10,689
 9,590
 11,367
Total current assets 527,577
 770,091
 740,989
       
Property and equipment, net 341,114
 290,725
 336,167
Operating lease right of use asset 283,063
 293,357
 304,549
Goodwill 929,575
 940,653
 948,643
Intangible assets, net 84,389
 87,200
 85,875
Other assets 9,037
 10,890
 11,506
Deferred tax assets 7,764
 11,570
 11,711
Total assets $2,182,519
 $2,404,486
 $2,439,440
       
LIABILITIES AND STOCKHOLDERS’ EQUITY      
Accounts payable and accrued liabilities $69,810
 $71,410
 $72,398
Customer deposits 35,439
 40,665
 39,736
Income taxes payable 13,230
 317
 4,302
Lease liability, current 83,580
 84,513
 86,466
Total current liabilities 202,059
 196,905
 202,902
       
Revolving unsecured credit facilities 200,000
 340,000
 335,000
Senior unsecured notes 296,923
 296,222
 296,568
Deferred tax liabilities 67,842
 60,069
 61,431
Lease liability, non-current 182,915
 184,348
 193,504
Total liabilities 949,739
 1,077,544
 1,089,405
       
Stockholders’ equity:      
Common stock 493
 493
 493
Additional paid-in capital 1,226,512
 1,227,478
 1,231,528
Retained earnings 763,810
 660,845
 727,476
Accumulated other comprehensive loss (172,150) (103,932) (96,969)
Common stock held in treasury, at cost (585,885) (457,942) (512,493)
Total stockholders’ equity 1,232,780
 1,326,942
 1,350,035
Total liabilities and stockholders’ equity $2,182,519
 $2,404,486
 $2,439,440
       
The accompanying notes are an integral part of these consolidated financial statements.
FIRSTCASH, INC.
CONSOLIDATED BALANCE SHEETS
(unaudited, in thousands)
 March 31,December 31,
 202120202020
ASSETS   
Cash and cash equivalents$54,641 $75,464 $65,850 
Fees and service charges receivable35,334 40,121 41,110 
Pawn loans265,438 314,296 308,231 
Inventories185,336 227,876 190,352 
Income taxes receivable8,236 4,279 9,634 
Prepaid expenses and other current assets8,629 10,736 9,388 
Total current assets557,614 672,772 624,565 
Property and equipment, net384,617 329,066 373,667 
Operating lease right of use asset287,418 280,840 298,957 
Goodwill974,051 927,290 977,381 
Intangible assets, net83,229 84,999 83,651 
Other assets9,365 9,188 9,818 
Deferred tax assets3,869 8,718 4,158 
Total assets$2,300,163 $2,312,873 $2,372,197 
LIABILITIES AND STOCKHOLDERS’ EQUITY   
Accounts payable and accrued liabilities$79,575 $74,805 $81,917 
Customer deposits38,727 39,728 34,719 
Income taxes payable7,139 9,832 1,148 
Lease liability, current86,529 82,355 88,622 
Total current liabilities211,970 206,720 206,406 
Revolving unsecured credit facilities44,000 355,519 123,000 
Senior unsecured notes493,108 296,744 492,916 
Deferred tax liabilities73,020 64,728 71,173 
Lease liability, non-current186,972 181,787 194,887 
Total liabilities1,009,070 1,105,498 1,088,382 
Stockholders’ equity:   
Common stock493 493 493 
Additional paid-in capital1,218,323 1,224,113 1,221,788 
Retained earnings811,921 749,126 789,303 
Accumulated other comprehensive loss(130,767)(180,472)(118,432)
Common stock held in treasury, at cost(608,877)(585,885)(609,337)
Total stockholders’ equity1,291,093 1,207,375 1,283,815 
Total liabilities and stockholders’ equity$2,300,163 $2,312,873 $2,372,197 
The accompanying notes are an integral part of these consolidated financial statements.
1



FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF INCOME
(unaudited, in thousands, except per share amounts)
     
  Three Months Ended Six Months Ended
  June 30, June 30,
  2020 2019 2020 2019
Revenue:        
Retail merchandise sales $287,400
 $278,754
 $584,029
 $562,995
Pawn loan fees 101,990
 136,923
 244,105
 278,115
Wholesale scrap jewelry sales 22,785
 24,981
 49,156
 56,691
Consumer loan and credit services fees 571
 5,356
 1,946
 15,817
Total revenue 412,746
 446,014
 879,236
 913,618
         
Cost of revenue:        
Cost of retail merchandise sold 171,511
 176,272
 356,206
 355,621
Cost of wholesale scrap jewelry sold 18,357
 23,934
 41,204
 54,287
Consumer loan and credit services loss provision (223) 1,503
 (584) 3,606
Total cost of revenue 189,645
 201,709
 396,826
 413,514
         
Net revenue 223,101
 244,305
 482,410
 500,104
         
Expenses and other income:        
Store operating expenses 141,051
 148,347
 294,551
 295,199
Administrative expenses 28,386
 31,696
 61,288
 63,850
Depreciation and amortization 10,324
 10,510
 20,998
 20,384
Interest expense 6,974
 8,548
 15,392
 16,918
Interest income (525) (155) (710) (359)
Merger and other acquisition expenses 134
 556
 202
 705
(Gain) loss on foreign exchange (614) (483) 2,071
 (722)
Write-offs and impairments of certain lease intangibles and other assets 182
 
 5,712
 
Total expenses and other income 185,912
 199,019
 399,504
 395,975
         
Income before income taxes 37,189
 45,286
 82,906
 104,129
         
Provision for income taxes 11,316
 12,238
 24,115
 28,426
         
Net income $25,873
 $33,048
 $58,791
 $75,703
         
Earnings per share:        
Basic $0.62
 $0.77
 $1.41
 $1.75
Diluted $0.62
 $0.76
 $1.41
 $1.74
         
The accompanying notes are an integral part of these consolidated financial statements.
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF INCOME
(unaudited, in thousands, except per share amounts)
 Three Months Ended
 March 31,
 20212020
Revenue:  
Retail merchandise sales$272,042 $296,629 
Pawn loan fees115,522 142,115 
Wholesale scrap jewelry sales20,375 26,371 
Consumer loan and credit services fees0 1,375 
Total revenue407,939 466,490 
Cost of revenue:  
Cost of retail merchandise sold157,153 184,695 
Cost of wholesale scrap jewelry sold17,197 22,847 
Consumer loan and credit services loss provision0 (361)
Total cost of revenue174,350 207,181 
Net revenue233,589 259,309 
Expenses and other income:  
Store operating expenses137,324 153,500 
Administrative expenses30,999 32,902 
Depreciation and amortization10,612 10,674 
Interest expense7,230 8,418 
Interest income(158)(185)
Merger and acquisition expenses166 68 
Loss on foreign exchange267 2,685 
Write-off of certain Cash America merger related lease intangibles878 3,630 
Impairment of certain other assets0 1,900 
Total expenses and other income187,318 213,592 
Income before income taxes46,271 45,717 
Provision for income taxes12,556 12,799 
Net income$33,715 $32,918 
Earnings per share:  
Basic$0.82 $0.79 
Diluted$0.82 $0.78 
The accompanying notes are an integral part of these consolidated financial statements.
2



FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited, in thousands)
 Three Months Ended
 March 31,
 20212020
Net income$33,715 $32,918 
Other comprehensive income (loss):  
Currency translation adjustment(12,335)(83,503)
Comprehensive income (loss)$21,380 $(50,585)
 The accompanying notes are an integral part of these consolidated financial statements.
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited, in thousands)
     
  Three Months Ended Six Months Ended
  June 30, June 30,
  2020 2019 2020 2019
Net income $25,873
 $33,048
 $58,791
 $75,703
Other comprehensive income (loss):        
Currency translation adjustment 8,322
 3,762
 (75,181) 9,185
Comprehensive income (loss) $34,195
 $36,810
 $(16,390) $84,888
         
 The accompanying notes are an integral part of these consolidated financial statements.

3



FIRSTCASH, INC.FIRSTCASH, INC.FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITYCONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITYCONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)
               
Six Months Ended June 30, 2020
Three Months Ended March 31, 2021Three Months Ended March 31, 2021
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Accum-
ulated
Other
Compre-
hensive
Loss
 
Common Stock
Held in Treasury
 
Total
Stock-
holders’
Equity
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
Shares Amount       Shares Amount   SharesAmount   SharesAmount 
As of 12/31/201949,276
 $493
 $1,231,528
 $727,476
 $(96,969) 6,947
 $(512,493) $1,350,035
Shares issued under share-based com-pensation plan, net of 46 shares net-settled
 
 (10,266) 
 
 (93) 6,939
 (3,327)
As of 12/31/2020As of 12/31/202049,276 $493 $1,221,788 $789,303 $(118,432)8,238 $(609,337)$1,283,815 
Shares issued under share-based compensation plan, net of 28 shares net-settledShares issued under share-based compensation plan, net of 28 shares net-settled— — (7,090)— — (73)5,427 (1,663)
Share-based compensation expense
 
 2,851
 
 
 
 
 2,851
Share-based compensation expense— — 3,625 — — — — 3,625 
Net income
 
 
 32,918
 
 
 
 32,918
Net income— — — 33,715 — — — 33,715 
Cash dividends ($0.27 per share)
 
 
 (11,268) 
 
 
 (11,268)Cash dividends ($0.27 per share)— — — (11,097)— — — (11,097)
Currency translation adjustment
 
 
 
 (83,503) 
 
 (83,503)Currency translation adjustment— — — — (12,335)— — (12,335)
Purchases of treasury stock
 
 
 
 
 981
 (80,331) (80,331)Purchases of treasury stock— — — — — 84 (4,967)(4,967)
As of 3/31/202049,276
 $493
 $1,224,113
 $749,126
 $(180,472) 7,835
 $(585,885) $1,207,375
Share-based compensation expense
 
 2,399
 
 
 
 
 2,399
Net income
 
 
 25,873
 
 
 
 25,873
Cash dividends ($0.27 per share)
 
 
 (11,189) 
 
 
 (11,189)
Currency translation adjustment
 
 
 
 8,322
 
 
 8,322
As of 6/30/202049,276
 $493
 $1,226,512
 $763,810
 $(172,150) 7,835
 $(585,885) $1,232,780
As of 3/31/2021As of 3/31/202149,276 $493 $1,218,323 $811,921 $(130,767)8,249 $(608,877)$1,291,093 
               
The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.
4



FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(unaudited, in thousands, except per share amounts)
                
Six Months Ended June 30, 2019
 
Common
Stock
 
Additional
Paid-In
Capital
 
Retained
Earnings
 
Accum-
ulated
Other
Compre-
hensive
Loss
 
Common Stock
Held in Treasury
 
Total
Stock-
holders’
Equity
 Shares Amount       Shares Amount  
As of 12/31/201849,276
 $493
 $1,224,608
 $606,810
 $(113,117) 5,673
 $(400,690) $1,318,104
Shares issued under share-based com-pensation plan
 
 (1,441) 
 
 (21) 1,441
 
Share-based compensation expense
 
 2,315
 
 
 
 
 2,315
Net income
 
 
 42,655
 
 
 
 42,655
Cash dividends ($0.25 per share)
 
 
 (10,891) 
 
 
 (10,891)
Currency translation adjustment
 
 
 
 5,423
 
 
 5,423
Purchases of treasury stock
 
 
 
 
 343
 (29,190) (29,190)
As of 3/31/201949,276
 $493
 $1,225,482
 $638,574
 $(107,694) 5,995
 $(428,439) $1,328,416
Exercise of stock options
 
 (319) 
 
 (10) 719
 400
Share-based compensation expense
 
 2,315
 
 
 
 
 2,315
Net income
 
 
 33,048
 
 
 
 33,048
Cash dividends ($0.25 per share)
 
 
 (10,777) 
 
 
 (10,777)
Currency translation adjustment
 
 
 
 3,762
 
 
 3,762
Purchases of treasury stock
 
 
 
 
 328
 (30,222) (30,222)
As of 6/30/201949,276
 $493
 $1,227,478
 $660,845
 $(103,932) 6,313
 $(457,942) $1,326,942
                
The accompanying notes are an integral part of these consolidated financial statements.
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUED
(unaudited, in thousands, except per share amounts)
Three Months Ended March 31, 2020
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
 SharesAmount   SharesAmount 
As of 12/31/201949,276 $493 $1,231,528 $727,476 $(96,969)6,947 $(512,493)$1,350,035 
Shares issued under share-based compensation plan, net of 46 shares net-settled— — (10,266)— — (93)6,939 (3,327)
Share-based compensation expense— — 2,851 — — — — 2,851 
Net income— — — 32,918 — — — 32,918 
Cash dividends ($0.27 per share)— — — (11,268)— — — (11,268)
Currency translation adjustment— — — — (83,503)— — (83,503)
Purchases of treasury stock— — — — — 981 (80,331)(80,331)
As of 3/31/202049,276 $493 $1,224,113 $749,126 $(180,472)7,835 $(585,885)$1,207,375 
The accompanying notes are an integral part of these consolidated financial statements.
5



FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
 Three Months Ended
March 31,
 20212020
Cash flow from operating activities:  
Net income$33,715 $32,918 
Adjustments to reconcile net income to net cash flow provided by operating activities:  
Non-cash portion of consumer loan credit loss provision0 (729)
Share-based compensation expense3,625 2,851 
Depreciation and amortization expense10,612 10,674 
Amortization of debt issuance costs395 387 
Write-off of certain Cash America merger related lease intangibles878 3,630 
Impairment of certain other assets0 1,900 
Deferred income taxes, net2,010 4,239 
Changes in operating assets and liabilities, net of business combinations:  
Fees and service charges receivable5,394 3,673 
Inventories purchased directly from customers, wholesalers or manufacturers1,442 6,951 
Prepaid expenses and other assets868 355 
Accounts payable, accrued liabilities and other liabilities3,122 9,755 
Income taxes7,113 781 
Net cash flow provided by operating activities69,174 77,385 
Cash flow from investing activities:  
Loan receivables, net (1)
42,394 52,279 
Purchases of furniture, fixtures, equipment and improvements(9,491)(10,581)
Purchases of store real property(14,441)(9,617)
Acquisitions of pawn stores, net of cash acquired(1,204)(5,477)
Net cash flow provided by investing activities17,258 26,604 
Cash flow from financing activities:  
Borrowings from unsecured credit facilities45,000 106,925 
Repayments of unsecured credit facilities(124,000)(88,000)
Debt issuance costs paid0 (130)
Purchases of treasury stock(4,967)(80,331)
Payment of withholding taxes on net share settlements of restricted stock unit awards(1,663)
Dividends paid(11,097)(11,268)
Net cash flow used in financing activities(96,727)(72,804)
Effect of exchange rates on cash(914)(2,248)
Change in cash and cash equivalents(11,209)28,937 
Cash and cash equivalents at beginning of the period65,850 46,527 
Cash and cash equivalents at end of the period$54,641 $75,464 
FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)
  Six Months Ended
  June 30,
  2020 2019
Cash flow from operating activities:    
Net income $58,791
 $75,703
Adjustments to reconcile net income to net cash flow provided by operating activities:    
Non-cash portion of credit loss provision (833) 2,262
Share-based compensation expense 5,250
 4,630
Depreciation and amortization expense 20,998
 20,384
Amortization of debt issuance costs 772
 949
Non-cash write-offs and impairments of certain lease intangibles and other assets 5,712
 
Deferred income taxes, net 8,557
 5,594
Changes in operating assets and liabilities, net of business combinations:    
Fees and service charges receivable 14,265
 (537)
Inventories purchased directly from customers, wholesalers or manufacturers 21,143
 4,461
Prepaid expenses and other assets 271
 508
Accounts payable, accrued liabilities and other liabilities 4,294
 (7,879)
Income taxes 4,079
 (102)
Net cash flow provided by operating activities 143,299
 105,973
Cash flow from investing activities:    
Loan receivables, net (1)
 178,279
 19,574
Purchases of furniture, fixtures, equipment and improvements (20,476) (22,904)
Purchases of store real property (19,596) (31,894)
Acquisitions of pawn stores, net of cash acquired (7,764) (38,241)
Net cash flow provided by (used in) investing activities 130,443
 (73,465)
Cash flow from financing activities:    
Borrowings from unsecured credit facilities 143,925
 144,000
Repayments of unsecured credit facilities (282,433) (99,000)
Debt issuance costs paid (134) 
Purchases of treasury stock (80,331) (61,554)
Proceeds from exercise of stock options 
 400
Payment of withholding taxes on net share settlements of restricted stock unit awards (3,327) 
Dividends paid (22,457) (21,668)
Net cash flow used in financing activities (244,757) (37,822)
Effect of exchange rates on cash (4,556) 533
Change in cash and cash equivalents 24,429
 (4,781)
Cash and cash equivalents at beginning of the period 46,527
 71,793
Cash and cash equivalents at end of the period $70,956
 $67,012
     
(1) Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.
     
The accompanying notes are an integral part of these consolidated financial statements.


(1)Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

The accompanying notes are an integral part of these consolidated financial statements.    




6



FIRSTCASH, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)

Note 1 - General

Basis of Presentation

The accompanying consolidated balance sheet as of December 31, 2019,2020, which is derived from audited financial statements, and the unaudited consolidated financial statements, including the notes thereto, include the accounts of FirstCash, Inc. and its wholly-owned subsidiaries (together, the “Company”). The Company regularly makes acquisitions and the results of operations for the acquired stores have been consolidated since the acquisition dates. All significant intercompany accounts and transactions have been eliminated.

These unaudited consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) for interim financial information and with the rules and regulations for reporting on Form 10-Q. Accordingly, they do not include certain information and disclosures required for comprehensive financial statements. These interim period financial statements should be read in conjunction with the Company’s consolidated financial statements, which are included in the Company’s annual reportAnnual Report on Form 10-K for the year ended December 31, 2019,2020, filed with the Securities and Exchange Commission (the “SEC”) on February 3, 2020.1, 2021. The consolidated financial statements as of June 30,March 31, 2021 and 2020, and 2019, and for the three month and six month periods ended June 30,March 31, 2021 and 2020, and 2019, are unaudited, but in management’s opinion include all adjustments (consisting of only normal recurring adjustments) considered necessary to present fairly the financial position, results of operations and cash flow for such interim periods. Operating results for the periodsperiod ended June 30, 2020March 31, 2021 are not necessarily indicative of the results that may be expected for the full year.

The Company has significant operations in Latin America, where in Mexico, Guatemala and Colombia, the functional currency is the Mexican peso, Guatemalan quetzal and Colombian peso, respectively.peso. Accordingly, the assets and liabilities of these subsidiaries are translated into U.S. dollars at the exchange rate in effect at each balance sheet date, and the resulting adjustments are accumulated in other comprehensive income (loss) as a separate component of stockholders’ equity. Revenues and expenses are translated at the average exchange rates occurring during the respective period. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar.

Continuing Impact of COVID-19

In December 2019, a novel strainThe onset of coronavirus (“COVID-19”) surfacedCOVID-19 in China, which hasMarch 2020 in the U.S. and is continuing to spread throughoutshortly thereafter in Latin America significantly impacted the world. In March of 2020, the World Health Organization declared the outbreak a pandemic. The global impact of the pandemic has been rapidly evolving,Company’s operations and manyearnings results. Most countries, states and other local government officials have reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business closures, travel restrictions and restricting travelother measures in an effort to reduce the spread of COVID-19, as well as instituting broad based stimulus packages in an effort to limit the resulting economic impact.

COVID-19. The Company’s business depends heavily on the uninterrupted operation of its stores. In most jurisdictions where the Company has stores, pawnshops have been designated an essential service by federal guidelines and/or local regulations and remained open during the second quarter with enhanced safety protocols. However, retail sales in all of the Company’s stores in Mexico were prohibited by regulators during the last three weeks of May, all 13 stores in El Salvador were closed from late March through the end of May and all 13 stores in Colombia were closed from late March through various dates in June and early July as a result of broad government imposed lock-downs.

As most of the Company’s pawn stores were able to remain open as an essential business, retail sales benefited from strong demand for stay-at-home products such as consumer electronics, tools and sporting goods. Retail sales in the U.S. were further enhanced by federal stimulus payments, which drove additional demand across most categories including jewelry. These positive impacts on retail sales in Latin America were largely offset by the three-week regulatory prohibition of retail transactions in Mexico and the closures of stores in El Salvador and Colombia.

Conversely, pawn lending activities declined in the U.S. and Latin America due to an increase in pawn loan redemptions and a decrease in pawn loan originations, which the Company attributes tomeasures significantly reduced normal levels of personalconsumer spending, due to broad shutdowns of the economy as a result of COVID-19. Pawn loan balances were further impacted in the U.S. by federaland combined with broad-based stimulus payments, forbearance programs and enhanced unemployment benefits and in Latin America by increased cross-border remittance payments from the U.S. The resulting impact, provided significant and unprecedented liquidity to many of the lowerCompany’s customers, which greatly suppressed normal demand for pawn loan balances was a negative impact toloans which, in turn, reduced volumes of inventory acquired from forfeited pawn loan fee revenue during the quarter.loans.

In addition, the economic global uncertainty resulting from COVID-19 has resulted in increased currency volatility that has resulted in adverse currency rate fluctuations, especially with respect to the Mexican peso.

The extent to which COVID-19 impactscontinues to impact the Company’s operations, results of operations, liquidity and financial condition will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration severity and scopeseverity of the outbreak,COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the timing, availability and efficacy of the COVID-19 vaccines in the jurisdictions in which the Company operates, and the actions taken to contain itsthe impact of COVID-19, as well as further actions taken to limit the resulting economic impact. In particular, government stimulus and other transfer programs have and may continue to have a material adverse impact among others.on demand for pawn loans in future periods.

Use of Estimates

The preparation of interim financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and related revenue and expenses, and the disclosure of gain and loss contingencies at the date of the financial statements. Such estimates and assumptions are subject to a number of risks and uncertainties, which may cause actual results to differ materially from the Company’s estimates. The extent to which COVID-19 impacts the Company’s operations, results of operations, liquidity and financial condition, including estimates and assumptions used by the Company in the calculation and evaluation of the accrual for earned but uncollected pawn loan fees, impairment of goodwill and other intangible assets and current and deferred tax assets and liabilities, will depend on future
7


developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration severity and scopeseverity of the outbreak,COVID-19 pandemic and the actions taken to contain its impact, as well as actions taken to limit the resulting economic impact, among others. The Company’s future assessment of the magnitude and duration of the COVID-19 pandemic, as well as other factors, could result in material impacts to the Company’s financial statements in future reporting periods.

Reclassification

Certain amounts in the consolidated financial statements as of and for the three months ended March 31, 2020 have been reclassified in order to conform to the 2021 presentation.

Recent Accounting Pronouncements

In June 2016, the Financial Accounting Standards Board issued ASU No. 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” (“ASU 2016-13”). ASU 2016-13 amends the impairment model by requiring entities to use a forward-looking approach based on expected losses to estimate credit losses on certain types of financial instruments, including trade receivables. In November 2018, the Financial Accounting Standards Board issued ASU No. 2018-19, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses” (“ASU 2018-19”) which clarifies that receivables arising from operating leases are accounted for using lease guidance and not as financial instruments. In April 2019, the Financial Accounting Standards Board issued ASU No. 2019-04, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments” (“ASU 2019-04”) which clarifies treatment of certain credit losses. In May 2019, the Financial Accounting Standards Board issued ASU No. 2019-05, “Financial Instruments - Credit Losses (Topic 326): Targeted Transition Relief ” (“ASU 2019-05”) which provides an option to irrevocably elect to measure certain individual financial assets at fair value instead of amortized cost. In November 2019, the Financial Accounting Standards Board issued ASU No. 2019-11, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses” (“ASU 2019-11”), which provides guidance around how to report expected recoveries. In February 2020, the Financial Accounting Standards Board issued ASU No. 2020-02, “Financial Instruments - Credit Losses (Topic 326) (“ASU 2020-02”) which provides updated guidance on how an entity should measure credit losses on financial instruments and delayed the effective date of the original pronouncement for smaller reporting companies. ASU 2016-13, ASU 2018-19, ASU 2019-04, ASU 2019-05, ASU 2019-11 and ASU 2020-02 (collectively, “ASC 326”) are effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted. The adoption of ASC 326 did not have a material impact on the Company’s recognition of financial instruments within the scope of the standard.

In January 2017, the Financial Accounting Standards Board issued ASU No. 2017-04, “Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment” (“ASU 2017-04”), which eliminates step two from the goodwill impairment test and instead requires an entity to perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The guidance is effective for annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019 and should be adopted on a prospective basis. The adoption of ASU 2017-04 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

In August 2018, the Financial Accounting Standards Board issued ASU No. 2018-13, “Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement” (“ASU 2018-13”). ASU 2018-13 modifies the disclosure requirements on fair value measurements. ASU 2018-13 is effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted for any removed or modified disclosures. The adoption of ASU 2018-13 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.


In December 2019, the Financial Accounting Standards Board issued ASU No 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes” (“ASU 2019-12”). ASU 2019-12 removes certain exceptions to the general principles in Topic 740 in Generally Accepted Accounting Principles. ASU 2019-12 is effective for public entities for fiscal years beginning after December 15, 2020, with early adoption permitted. The Company does not expectadoption of ASU 2019-12 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

In March 2020, the Financial Accounting Standards Board issued ASU 2020-03, “Codification Improvements to Financial Instruments” (“ASU 2020-03”). ASU 2020-03 improves and clarifies various financial instruments topics. ASU 2020-03 includes seven different issues that describe the areas of improvement and the related amendments to GAAP, intended to make the standards easier to understand and apply by eliminating inconsistencies and providing clarifications. The Company adopted ASU 2020-03 upon issuance, which did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

In March 2020, the Financial Accounting Standards Board issued ASU No 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting” (“ASU 2020-04”). ASU 2020-04 provides temporary optional expedients and exceptions to the GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. ASU 2020-04 is effective beginning on March 12, 2020, and the Company may elect to apply the amendments prospectively through December 31, 2022. The Company does not expect ASU 2020-04 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

Note 2 - Earnings Per Share

The following table sets forth the computation of basic and diluted earnings per share (in thousands, except per share amounts):

Three Months Ended
March 31,
 20212020
Numerator:  
Net income$33,715 $32,918 
Denominator:  
Weighted-average common shares for calculating basic earnings per share41,034 41,912 
Effect of dilutive securities:  
Stock options and restricted stock unit awards22 95 
Weighted-average common shares for calculating diluted earnings per share41,056 42,007 
Earnings per share:  
Basic$0.82 $0.79 
Diluted$0.82 $0.78 
  Three Months Ended Six Months Ended
  June 30, June 30,
  2020 2019 2020 2019
Numerator:        
Net income $25,873
 $33,048
 $58,791
 $75,703
         
Denominator:        
Weighted-average common shares for calculating basic earnings per share 41,440
 43,081
 41,676
 43,298
Effect of dilutive securities:        
Stock options and restricted stock unit awards 91
 175
 93
 158
Weighted-average common shares for calculating diluted earnings per share 41,531
 43,256
 41,769
 43,456
         
Earnings per share:        
Basic $0.62
 $0.77
 $1.41
 $1.75
Diluted $0.62
 $0.76
 $1.41
 $1.74



8



Note 3 - Acquisitions

Consistent with the Company’s strategy to continue its expansion of pawn stores in selected markets, during the six months ended June 30, 2020, the Company acquired 40 pawn stores in Mexico in 2 separate transactions. The aggregate purchase price for these acquisitions totaled $6.7 million, net of cash acquired and subject to future post-closing adjustments. The aggregate purchase price was composed of $5.5 million in cash paid during the six months ended June 30, 2020 and remaining short-term amounts payable to the seller of approximately $1.2 million.

The purchase price of each of the 2020 acquisitions was allocated to assets acquired and liabilities assumed based upon the estimated fair market values at the date of acquisition. The excess purchase price over the estimated fair market value of the net assets acquired has been recorded as goodwill. The goodwill arising from these acquisitions consists largely of the synergies and economies of scale expected from combining the operations of the Company and the pawn stores acquired. These acquisitions were not material individually or in the aggregate to the Company’s consolidated financial statements.

Note 43 - Operating Leases

The Company leases the majority of its pawnshop locations under operating leases and determines if an arrangement is or contains a lease at inception. Many leases include both lease and non-lease components, which the Company accounts for separately. Lease components include rent, taxes and insurance costs while non-lease components include common area or other maintenance costs. Operating leases are included in operating lease right of use assets, lease liability, current and lease liability, non-current in the consolidated balance sheets. The Company does not have any finance leases.

Leased facilities are generally leased for a term of three to five years with one or more options to renew for an additional three to five years, typically at the Company’s sole discretion. In addition, the majority of these leases can be terminated early upon an adverse change in law which negatively affects the store’s profitability. The Company regularly evaluates renewal and termination options to determine if the Company is reasonably certain to exercise the option, and excludes these options from the lease term included in the recognition of the operating lease right of use asset and lease liability until such certainty exists. The weighted-average remaining lease term for operating leases as of June 30,March 31, 2021 and 2020 was 4.1 years and 2019 was 3.9 years.years, respectively.

The operating lease right of use asset and lease liability is recognized based on the present value of the future minimum lease payments over the lease term at the commencement date. The Company’s leases do not provide an implicit rate and therefore, it uses its incremental borrowing rate based on the information available at the lease commencement date in determining the present value of the lease payments. The Company utilizes a portfolio approach for determining the incremental borrowing rate to apply to groups of leases with similar characteristics. The weighted-average discount rate used to measure the lease liability as of June 30,March 31, 2021 and 2020 was 6.7% and 2019 was 7.6% and 7.4%7.8%, respectively.

The Company has certain operating leases in Mexico which are denominated in U.S. dollars. The liability related to these leases is considered a monetary liability, and requires remeasurement each reporting period into the functional currency (Mexican pesos) using reporting date exchange rates. The remeasurement results in the recognition of foreign currency exchange gains or losses each reporting period, which can produce a certain level of earnings volatility. The Company recognized a foreign currency gainloss of $0.4$0.6 million and $0.2$4.4 million during the three months ended June 30,March 31, 2021 and 2020, and 2019, respectively, related to the remeasurement of these U.S. dollar denominated operating leases, which is included in (gain) loss on foreign exchange in the accompanying consolidated statements of income. During the six months ended June 30, 2020 and 2019, the Company recognized a foreign currency loss of $3.9 million and a gain of $0.5 million, respectively.


Lease expense is recognized on a straight-line basis over the lease term, with variable lease expense recognized in the period such payments are incurred. The following table details the components of lease expense included in store operating expenses in the consolidated statements of income during the three and six months ended June 30,March 31, 2021 and 2020 and 2019 (in thousands):

Three Months Ended
March 31,
20212020
Operating lease expense$31,065 $31,210 
Variable lease expense (1)
3,834 3,545 
Total operating lease expense$34,899 $34,755 

 Three Months Ended Six Months Ended
 June 30, June 30,
 2020 2019 2020 2019
Operating lease expense$29,425
 $31,292
 $60,635
 $62,272
Variable lease expense (1)
3,403
 2,179
 6,948
 4,254
Total operating lease expense$32,828
 $33,471
 $67,583
 $66,526
(1)Variable lease costs consist primarily of taxes, insurance and common area or other maintenance costs paid based on actual costs incurred by the lessor and can therefore vary over the lease term.

(1)
Variable lease costs consist primarily of taxes, insurance and common area or other maintenance costs paid based on actual costs incurred by the lessor and can therefore vary over the lease term.

The following table details the maturity of lease liabilities for all operating leases as of June 30, 2020March 31, 2021 (in thousands):

Nine months ending December 31, 2021$78,410 
202284,948 
202364,926 
202442,188 
202518,221 
Thereafter23,966 
Total$312,659 
Less amount of lease payments representing interest(39,158)
Total present value of lease payments$273,501 
Six months ending December 31, 2020$52,555
202190,527
202268,117
202349,021
202427,972
Thereafter19,033
Total$307,225
Less amount of lease payments representing interest(40,730)
Total present value of lease payments$266,495
9



The following table details supplemental cash flow information related to operating leases for the sixthree months ended June 30,March 31, 2021 and 2020 and 2019 (in thousands):

Three Months Ended
March 31,
20212020
Cash paid for amounts included in the measurement of operating lease liabilities$28,186 $28,835 
Leased assets obtained in exchange for new operating lease liabilities$16,778 $24,983 
 Six Months Ended
 June 30,
 2020 2019
Cash paid for amounts included in the measurement of operating lease liabilities$56,165
 $58,336
Leased assets obtained in exchange for new operating lease liabilities$46,096
 $16,628



Note 54 - Long-Term Debt

The following table details the Company’s long-term debt at the respective principal amounts, net of unamortized debt issuance costs on the senior unsecured notes (in thousands):

As of March 31,As of December 31,
202120202020
Revolving unsecured uncommitted credit facility, maturing 2023 (1)
$0 $25,519 $
Revolving unsecured credit facility, maturing 2024 (1)
44,000 330,000 123,000 
5.375% senior unsecured notes due 2024 (2)
0 296,744 
4.625% senior unsecured notes due 2028 (3)
493,108 492,916 
Total long-term debt$537,108 $652,263 $615,916 

 As of June 30, As of December 31,
 2020 2019 2019
Revolving unsecured credit facility, maturing 2024 (1)
$200,000
 $340,000
 $335,000
5.375% senior unsecured notes due 2024 (2)
296,923
 296,222
 296,568
Total long-term debt$496,923
 $636,222
 $631,568
(1)Debt issuance costs related to the Company’s revolving unsecured credit facilities are included in other assets in the accompanying consolidated balance sheets.

(1)
(2)As of March 31, 2020, deferred debt issuance costs of $3.3 million are included as a direct deduction from the carrying amount of the senior unsecured notes due 2024 in the accompanying consolidated balance sheets.

(3)As of March 31, 2021 and December 31, 2020, deferred debt issuance costs of $6.9 million and $7.1 million, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes due 2028 in the accompanying consolidated balance sheets.

Debt issuance costs related to the Company’s revolving unsecured credit facilities are included in other assets in the accompanying consolidated balance sheets.

(2)
As of June 30, 2020, 2019 and December 31, 2019, deferred debt issuance costs of $3.1 million, $3.8 million and $3.4 million, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes in the accompanying consolidated balance sheets.

Revolving Unsecured Credit Facility

As of June 30, 2020,March 31, 2021, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the amount of $500.0 million. The Credit Facility matures on December 19, 2024, which would accelerate to 90 days prior to the maturity of the Company’s senior unsecured notes due June 1, 2024 if the Company’s senior unsecured notes have not been refinanced or otherwise extended past December 19, 2024 by such date.2024. As of June 30, 2020,March 31, 2021, the Company had $200.0$44.0 million in outstanding borrowings and $3.3$3.4 million in outstanding letters of credit under the Credit Facility, leaving $296.7$452.6 million available for future borrowings.borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option, of either (1) the prevailing London Interbank Offered Rate (“LIBOR”)LIBOR (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50%0.325% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at June 30, 2020March 31, 2021 was 2.63%2.82% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of June 30, 2020.March 31, 2021. During the sixthree months ended June 30, 2020,March 31, 2021, the Company made net payments of $135.0$79.0 million pursuant to the Credit Facility.

Revolving Unsecured Uncommitted Credit Facility

DuringAs of March 2020,31, 2021, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered intomaintained an unsecured and uncommitted line of credit guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate (“TIIE”) plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of June 30, 2020.March 31, 2021. At June 30, 2020,March 31, 2021, the Company had 0 amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.
10


Senior Unsecured Notes Due 2028

On May 30, 2017,August 26, 2020, the Company issued $300.0$500.0 million of 5.375%4.625% senior unsecured notes due on JuneSeptember 1, 20242028 (the “Notes”), all of which are currently outstanding. Interest on the Notes is payable semi-annually in arrears on JuneMarch 1 and DecemberSeptember 1. The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic subsidiaries that guarantee its Credit Facility. The Notes will permit the Company to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt Ratio”) is less than 2.252.75 to 1. The Net Debt Ratio is defined generally in the indenture governing the Notes as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months

EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period.

The Company utilized the net proceeds from the offering of the Notes to redeem all of the $300.0 million aggregate principal amount of the Company’s 5.375% senior notes due 2024 and to repay a portion of the Company’s Credit Facility.

Note 65 - Fair Value of Financial Instruments

The fair value of financial instruments is determined by reference to various market data and other valuation techniques, as appropriate. Financial assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the fair value of assets and liabilities and their placement within the fair value hierarchy levels. The three fair value levels are (from highest to lowest):

Level 1: Quoted market prices in active markets for identical assets or liabilities.
Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.
Level 3: Unobservable inputs that are not corroborated by market data.

Recurring Fair Value Measurements

As of June 30,March 31, 2021, 2020 2019 and December 31, 2019,2020, the Company did not have any financial assets or liabilities measured at fair value on a recurring basis.

Fair Value Measurements on a Non-Recurring Basis

The Company measures non-financial assets and liabilities, such as property and equipment and intangible assets, at fair value on a non-recurring basis, or when events or circumstances indicate that the carrying amount of the assets may be impaired. During the sixthree months ended June 30,March 31, 2020, the Company recorded a $1.9 million impairment related to a non-financial, non-operating asset that was included in other assets in the consolidated balance sheets.


11


Financial Assets and Liabilities Not Measured at Fair Value

The Company’s financial assets and liabilities as of June 30,March 31, 2021, 2020 2019 and December 31, 20192020 that are not measured at fair value in the consolidated balance sheets are as follows (in thousands):

Carrying ValueEstimated Fair Value
March 31,March 31,Fair Value Measurements Using
20212021Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$54,641 $54,641 $54,641 $$
Fees and service charges receivable35,334 35,334 35,334 
Pawn loans265,438 265,438 265,438 
$355,413 $355,413 $54,641 $$300,772 
Financial liabilities:
Revolving unsecured credit facilities$44,000 $44,000 $$44,000 $
Senior unsecured notes (outstanding principal)500,000 506,000 506,000 
$544,000 $550,000 $$550,000 $

 Carrying Value Estimated Fair ValueCarrying ValueEstimated Fair Value
 June 30, June 30, Fair Value Measurements UsingMarch 31,March 31,Fair Value Measurements Using
 2020 2020 Level 1 Level 2 Level 320202020Level 1Level 2Level 3
Financial assets:          Financial assets:
Cash and cash equivalents $70,956
 $70,956
 $70,956
 $
 $
Cash and cash equivalents$75,464 $75,464 $75,464 $$
Fees and service charges receivable 30,418
 30,418
 
 
 30,418
Fees and service charges receivable40,121 40,121 40,121 
Pawn loans 230,383
 230,383
 
 
 230,383
Pawn loans314,296 314,296 314,296 
Consumer loans, net 176
 176
 
 
 176
 $331,933
 $331,933
 $70,956
 $
 $260,977
$429,881 $429,881 $75,464 $$354,417 
          
Financial liabilities:          Financial liabilities:
Revolving unsecured credit facilities $200,000
 $200,000
 $
 $200,000
 $
Revolving unsecured credit facilities$355,519 $355,519 $$355,519 $
Senior unsecured notes (outstanding principal) 300,000
 300,000
 
 300,000
 
Senior unsecured notes (outstanding principal)300,000 276,000 276,000 
 $500,000
 $500,000
 $
 $500,000
 $
$655,519 $631,519 $$631,519 $

Carrying ValueEstimated Fair Value
December 31,December 31,Fair Value Measurements Using
20202020Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$65,850 $65,850 $65,850 $$
Fees and service charges receivable41,110 41,110 41,110 
Pawn loans308,231 308,231 308,231 
$415,191 $415,191 $65,850 $$349,341 
Financial liabilities:
Revolving unsecured credit facilities$123,000 $123,000 $$123,000 $
Senior unsecured notes (outstanding principal)500,000 516,000 516,000 
$623,000 $639,000 $$639,000 $

12



  Carrying Value Estimated Fair Value
  June 30, June 30, Fair Value Measurements Using
  2019 2019 Level 1 Level 2 Level 3
Financial assets:          
Cash and cash equivalents $67,012
 $67,012
 $67,012
 $
 $
Fees and service charges receivable 46,991
 46,991
 
 
 46,991
Pawn loans 375,167
 375,167
 
 
 375,167
Consumer loans, net 3,850
 3,850
 
 
 3,850
  $493,020
 $493,020
 $67,012
 $
 $426,008
           
Financial liabilities:          
Revolving unsecured credit facility $340,000
 $340,000
 $
 $340,000
 $
Senior unsecured notes (outstanding principal) 300,000
 308,000
 
 308,000
 
  $640,000
 $648,000
 $
 $648,000
 $

  Carrying Value Estimated Fair Value
  December 31, December 31, Fair Value Measurements Using
  2019 2019 Level 1 Level 2 Level 3
Financial assets:          
Cash and cash equivalents $46,527
 $46,527
 $46,527
 $
 $
Fees and service charges receivable 46,686
 46,686
 
 
 46,686
Pawn loans 369,527
 369,527
 
 
 369,527
Consumer loans, net 751
 751
 
 
 751
  $463,491
 $463,491
 $46,527
 $
 $416,964
           
Financial liabilities:          
Revolving unsecured credit facility $335,000
 $335,000
 $
 $335,000
 $
Senior unsecured notes (outstanding principal) 300,000
 310,000
 
 310,000
 
  $635,000
 $645,000
 $
 $645,000
 $


As cash and cash equivalents have maturities of less than three months, the carrying value of cash and cash equivalents approximates fair value. Due to their short-term maturities, the carrying value of pawn loans and fees and service charges receivable approximate fair value. Consumer loans, net are carried net of the allowance for estimated loan losses, which is calculated by applying historical loss rates combined with recent default trends to the gross consumer loan balance. Therefore, the carrying value approximates the fair value.

The carrying value of the unsecured credit facilities approximate fair value as of June 30,March 31, 2021, 2020 2019 and December 31, 2019.2020. The fair value of the unsecured credit facilities is estimated based on market values for debt issuances with similar characteristics or rates currently available for debt with similar terms. In addition, the unsecured credit facilities have a variable interest rate based on a fixed spread over LIBOR or TIIE and reprice with any changes in LIBOR or TIIE. The fair value of the senior unsecured notes is estimated based on quoted prices in markets that are not active.


Note 76 - Segment Information

The Company organizes its operations into 2 reportable segments as follows:

U.S. operations
Latin America operations - Includesincludes operations in Mexico, Guatemala, Colombia and El Salvador and Colombia

Corporate expenses and income, which include administrative expenses, corporate depreciation and amortization, interest expense, interest income, merger and other acquisition expenses, and (gain) loss on foreign exchange, write-offs of certain lease intangibles and impairments of certain other assets, are incurred or earned in both the U.S. and Latin America, but presented on a consolidated basis and are not allocated between the U.S. operations segment and Latin America operations segment.

The following tables present reportable segment information for the three month period ended March 31, 2021 and six month periods ended June 30, 2020 and 2019 (in thousands):

 Three Months Ended June 30, 2020Three Months Ended March 31, 2021
 
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:        Revenue:   
Retail merchandise sales $208,944
 $78,456
 $
 $287,400
Retail merchandise sales$189,957 $82,085 $$272,042 
Pawn loan fees 71,900
 30,090
 
 101,990
Pawn loan fees76,397 39,125 115,522 
Wholesale scrap jewelry sales 9,557
 13,228
 
 22,785
Wholesale scrap jewelry sales9,203 11,172 20,375 
Consumer loan and credit services fees 571
 
 
 571
Total revenue 290,972
 121,774
 
 412,746
Total revenue275,557 132,382 407,939 
        
Cost of revenue:        Cost of revenue:    
Cost of retail merchandise sold 121,661
 49,850
 
 171,511
Cost of retail merchandise sold106,530 50,623 157,153 
Cost of wholesale scrap jewelry sold 8,432
 9,925
 
 18,357
Cost of wholesale scrap jewelry sold7,513 9,684 17,197 
Consumer loan and credit services loss provision (223) 
 
 (223)
Total cost of revenue 129,870
 59,775
 
 189,645
Total cost of revenue114,043 60,307 174,350 
        
Net revenue 161,102
 61,999
 
 223,101
Net revenue161,514 72,075 233,589 
        
Expenses and other income:        Expenses and other income:    
Store operating expenses 103,302
 37,749
 
 141,051
Store operating expenses95,247 42,077 137,324 
Administrative expenses 
 
 28,386
 28,386
Administrative expenses30,999 30,999 
Depreciation and amortization 5,561
 3,602
 1,161
 10,324
Depreciation and amortization5,382 4,263 967 10,612 
Interest expense 
 
 6,974
 6,974
Interest expense7,230 7,230 
Interest income 
 
 (525) (525)Interest income(158)(158)
Merger and other acquisition expenses 
 
 134
 134
Gain on foreign exchange 
 
 (614) (614)
Write-offs and impairments of certain lease intangibles and other assets 
 
 182
 182
Merger and acquisition expensesMerger and acquisition expenses166 166 
Loss on foreign exchangeLoss on foreign exchange267 267 
Write-off of certain Cash America merger related lease intangiblesWrite-off of certain Cash America merger related lease intangibles878 878 
Total expenses and other income 108,863
 41,351
 35,698
 185,912
Total expenses and other income100,629 46,340 40,349 187,318 
        
Income (loss) before income taxes $52,239
 $20,648
 $(35,698) $37,189
Income (loss) before income taxes$60,885 $25,735 $(40,349)$46,271 
13



Three Months Ended March 31, 2020
 U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$195,966 $100,663 $$296,629 
Pawn loan fees97,857 44,258 142,115 
Wholesale scrap jewelry sales15,478 10,893 26,371 
Consumer loan and credit services fees (1)
1,375 1,375 
Total revenue310,676 155,814 466,490 
Cost of revenue:    
Cost of retail merchandise sold119,529 65,166 184,695 
Cost of wholesale scrap jewelry sold14,006 8,841 22,847 
Consumer loan and credit services loss provision (1)
(361)(361)
Total cost of revenue133,174 74,007 207,181 
Net revenue177,502 81,807 259,309 
Expenses and other income:    
Store operating expenses107,706 45,794 153,500 
Administrative expenses32,902 32,902 
Depreciation and amortization5,401 4,063 1,210 10,674 
Interest expense8,418 8,418 
Interest income(185)(185)
Merger and acquisition expenses68 68 
Loss on foreign exchange2,685 2,685 
Write-off of certain Cash America merger related lease intangibles3,630 3,630 
Impairment of certain other assets1,900 1,900 
Total expenses and other income113,107 49,857 50,628 213,592 
Income (loss) before income taxes$64,395 $31,950 $(50,628)$45,717 

  Three Months Ended June 30, 2019
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $168,918
 $109,836
 $
 $278,754
Pawn loan fees 90,126
 46,797
 
 136,923
Wholesale scrap jewelry sales 15,788
 9,193
 
 24,981
Consumer loan and credit services fees 5,356
 
 
 5,356
Total revenue 280,188
 165,826
 
 446,014
         
Cost of revenue:        
Cost of retail merchandise sold 104,662
 71,610
 
 176,272
Cost of wholesale scrap jewelry sold 14,853
 9,081
 
 23,934
Consumer loan and credit services loss provision 1,503
 
 
 1,503
Total cost of revenue 121,018
 80,691
 
 201,709
         
Net revenue 159,170
 85,135
 
 244,305
         
Expenses and other income:        
Store operating expenses 103,009
 45,338
 
 148,347
Administrative expenses 
 
 31,696
 31,696
Depreciation and amortization 5,269
 3,579
 1,662
 10,510
Interest expense 
 
 8,548
 8,548
Interest income 
 
 (155) (155)
Merger and other acquisition expenses 
 
 556
 556
Gain on foreign exchange 
 
 (483) (483)
Total expenses and other income 108,278
 48,917
 41,824
 199,019
         
Income (loss) before income taxes $50,892
 $36,218
 $(41,824) $45,286
(1)Effective June 30, 2020, the Company no longer offers an unsecured consumer loan product in the U.S.







14



  Six Months Ended June 30, 2020
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $404,910
 $179,119
 $
 $584,029
Pawn loan fees 169,757
 74,348
 
 244,105
Wholesale scrap jewelry sales 25,035
 24,121
 
 49,156
Consumer loan and credit services fees 1,946
 
 
 1,946
Total revenue 601,648
 277,588
 
 879,236
         
Cost of revenue:        
Cost of retail merchandise sold 241,190
 115,016
 
 356,206
Cost of wholesale scrap jewelry sold 22,438
 18,766
 
 41,204
Consumer loan and credit services loss provision (584) 
 
 (584)
Total cost of revenue 263,044
 133,782
 
 396,826
         
Net revenue 338,604
 143,806
 
 482,410
         
Expenses and other income:        
Store operating expenses 211,008
 83,543
 
 294,551
Administrative expenses 
 
 61,288
 61,288
Depreciation and amortization 10,962
 7,665
 2,371
 20,998
Interest expense 
 
 15,392
 15,392
Interest income 
 
 (710) (710)
Merger and other acquisition expenses 
 
 202
 202
Loss on foreign exchange 
 
 2,071
 2,071
Write-offs and impairments of certain lease intangibles and other assets 
 
 5,712
 5,712
Total expenses and other income 221,970
 91,208
 86,326
 399,504
         
Income (loss) before income taxes $116,634
 $52,598
 $(86,326) $82,906





  Six Months Ended June 30, 2019
  
U.S.
Operations
 
Latin America
Operations
 Corporate Consolidated
Revenue:        
Retail merchandise sales $355,733
 $207,262
 $
 $562,995
Pawn loan fees 188,002
 90,113
 
 278,115
Wholesale scrap jewelry sales 38,573
 18,118
 
 56,691
Consumer loan and credit services fees 15,817
 
 
 15,817
Total revenue 598,125
 315,493
 
 913,618
         
Cost of revenue:        
Cost of retail merchandise sold 222,406
 133,215
 
 355,621
Cost of wholesale scrap jewelry sold 36,123
 18,164
 
 54,287
Consumer loan and credit services loss provision 3,606
 
 
 3,606
Total cost of revenue 262,135
 151,379
 
 413,514
         
Net revenue 335,990
 164,114
 
 500,104
         
Expenses and other income:        
Store operating expenses 206,893
 88,306
 
 295,199
Administrative expenses 
 
 63,850
 63,850
Depreciation and amortization 10,314
 6,884
 3,186
 20,384
Interest expense 
 
 16,918
 16,918
Interest income 
 
 (359) (359)
Merger and other acquisition expenses 
 
 705
 705
Gain on foreign exchange 
 
 (722) (722)
Total expenses and other income 217,207
 95,190
 83,578
 395,975
         
Income (loss) before income taxes $118,783
 $68,924
 $(83,578) $104,129





ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion of financial condition, results of operations, liquidity and capital resources of FirstCash, Inc. and its wholly-owned subsidiaries (together, the “Company”) should be read in conjunction with the Company’s consolidated financial statements and accompanying notes included under Part I, Item 1 of this quarterly report on Form 10-Q, as well as with the audited consolidated financial statements and accompanying notes and Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s annual reportAnnual Report on Form 10-K for the year ended December 31, 2019. References in this quarterly report on Form 10-Q to “year-to-date” refer to the six month period from January 1, 2020 to June 30, 2020.

GENERAL

The Company is a leading operator of retail-based pawn stores with over 2,7002,770 store locations in the U.S. and Latin America. The Company’s pawn stores generate retail sales primarily from the merchandise acquired through collateral forfeitures and over-the-counter purchases from customers. TheIn addition, the stores also offer pawn loans to help customers meet small short-term cash needs.needs by providing non-recourse pawn loans and buying merchandise directly from customers. Personal property, such as jewelry, electronics, tools, appliances, sporting goods and musical instruments, is pledged as collateral for the non-recourse pawn loans and held by the Company over the typical 30-day term of the loan plus a stated grace period.

The Company’s strategylong-term business plan is to grow revenues and income by opening new (“de novo”) retail pawn locations, acquiring existing pawn stores in strategic markets and increasing revenue and operating profits in existing stores. Pawn operations, which include retail merchandise sales, pawn loan fees and wholesale scrap jewelry sales, accounted for more than 99% and approximately 98% of the Company’s consolidated revenue during the six month periods ended June 30, 2020 and 2019, respectively.

Effective June 30, 2020, the Company ceased offering domestic payday and installment loans and no longer has any unsecured consumer lending or credit services operations in the U.S. or Latin America. See “Results of Operations - Consumer Lending Operations” for further discussion. Consumer loan and credit services revenue accounted for less than 1% and approximately 2% of consolidated revenue during the six month periods ended June 30, 2020 and 2019, respectively.

The Company organizes its operations into two reportable segments. The U.S. operations segment consists of all operations in the U.S. and the Latin America operations segment consists of all operations in Latin America, which includes operations in Mexico, Guatemala, Colombia and El Salvador and Colombia.Salvador.


OPERATIONS AND LOCATIONS

As of June 30, 2020,March 31, 2021, the Company had 2,7452,771 store locations composed of 1,0351,046 stores in 24 U.S. states and the District of Columbia, 1,6281,637 stores in 32 states in Mexico, 5660 stores in Guatemala, 15 stores in Colombia and 13 stores in El Salvador and 13 stores in Colombia.Salvador.

The following tables detailtable details store count activity:

Three Months Ended March 31, 2021
U.S.Latin America
 Operations SegmentOperations SegmentTotal Locations
Total locations, beginning of period1,046 1,702 2,748 
New locations opened— 24 24 
Locations acquired— 
Consolidation of existing pawn locations (1)
(2)(1)(3)
Total locations, end of period1,046 1,725 2,771 

  Three Months Ended June 30, 2020
  U.S. Latin America  
  
Operations Segment (2)
 
Operations Segment (3)
 Total Locations
Total locations, beginning of period 1,052
 1,688
 2,740
New locations opened 
 20
 20
Locations acquired 
 4
 4
Locations closed or consolidated (1)
 (17) (2) (19)
Total locations, end of period 1,035
 1,710
 2,745
       
       
  Six Months Ended June 30, 2020
  U.S. Latin America  
  
Operations Segment (2)
 
Operations Segment (3)
 Total Locations
Total locations, beginning of period 1,056
 1,623
 2,679
New locations opened 
 51
 51
Locations acquired 
 40
 40
Locations closed or consolidated (1)
 (21) (4) (25)
Total locations, end of period 1,035
 1,710
 2,745
(1)Store consolidations were primarily acquired locations over the past four years which have been combined with overlapping stores and for which the Company expects to maintain a significant portion of the acquired customer base in the consolidated location.

(1)
Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, including all payday and installment loans, in the U.S. Store closures in the U.S. include:

 Three Months Ended Six Months Ended
 June 30, 2020 June 30, 2020
First Cash Advance stores in Texas (credit services only) 6   6 
Cashland stores in Ohio and Indiana (former consumer loan stores) 6   7 
Consolidation of other pawn stores 5   8 
Total locations closed or consolidated 17   21 
(2)
The table does not include 42 check cashing locations operated by independent franchisees under franchising agreements with the Company.

(3)
The table does not include 30 Prendamex pawn locations operated by independent franchisees under franchising agreements with the Company.


CRITICAL ACCOUNTING POLICIES

The financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”). The significant accounting policies that the Company believes are the most critical to aid in fully understanding and evaluating its reported financial results have been reported in the Company’s 2019 annual report2020 Annual Report on Form 10-K. There have been no changes to the Company’s significant accounting policies for the sixthree months ended June 30, 2020.March 31, 2021.


15



RESULTS OF OPERATIONS (unaudited)

Continuing Impact of COVID-19

The onset of COVID-19 in March 2020 in the U.S. and shortly thereafter in Latin America significantly impacted the Company’s operations and earnings results. Most countries, states and other local government officials reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business closures, travel restrictions and other measures in an effort to reduce the spread of COVID-19. These measures significantly reduced normal levels of consumer spending, and combined with broad-based stimulus programs and enhanced unemployment benefits in the U.S., provided significant and unprecedented liquidity to many of the Company’s customers, which greatly suppressed normal demand for pawn loans beginning in the second quarter of 2020. As the broad shutdowns in response to COVID-19 began to ease late in the second half of 2020, pawn lending activity began to slowly recover. Even so, resulting pawn balances at December 31, 2020 were still down 17% compared to the prior year end.

During the first quarter of 2021, two additional federal stimulus payments in the U.S. caused further declines in U.S. pawn lending demand while pawn lending activity in Latin America continued recovering to near pre-pandemic levels given the limited government stimulus programs in the region. As of March 31, 2021, consolidated pawn loan balances were still down 16% compared to the prior-year quarter. Resulting pawn loan fees were negatively impacted during the first quarter of 2021 as a result of the lower pawn loan balances.

In most markets where the Company operates, pawnshops were designated as “essential businesses” and remained open during the broad shutdowns in response to COVID-19. As a result, the Company experienced strong customer demand for “stay-at-home” products such as consumer electronics and sporting goods. In addition, federal stimulus payments to consumers in the U.S. during 2020 also drove retail demand for most products. However, the increased retail volumes and less forfeited inventory from lower pawn receivables negatively impacted inventory balances in the second half of 2020. Resulting inventory balances at December 2019,31, 2020 were down 28% compared to the prior year end. The lower beginning inventory levels negatively impacted retail sales during the first quarter of 2021 but were partially offset by additional retail demand in the U.S. as a novel strainresult of coronavirus (“COVID-19”) surfacedthe enhanced consumer liquidity caused by the two additional federal stimulus payments during the first quarter of 2021. In addition, retail sales margins increased significantly during the first quarter of 2021 in China,both the U.S. and Latin America compared to the prior-year quarter as a result of continued retail demand for value-priced pre-owned merchandise, increased buying of merchandise directly from customers and lower levels of aged inventory, all of which has and is continuing to spread throughoutlimited the world. In Marchneed for normal discounting. Resulting gross profit from retail sales for the first quarter of 2020,2021 increased 3% over the World Health Organization declared the outbreak a pandemic. prior-year quarter.

The extent to which COVID-19 impactscontinues to impact the Company’s operations, results of operations, liquidity and financial condition will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration severity and scopeseverity of the outbreak,COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the timing, availability and efficacy of the COVID-19 vaccines in the jurisdictions in which the Company operates, and the actions taken to contain itsthe impact of COVID-19, as well as further actions taken to limit the resulting economic impact, among others.

The health and safety of customers and employees of the Company are of the utmost importance. The operation of the Company’s stores is critically dependent on the ability of customers and employees to safely conduct transactions in each location. The Company has taken, and will continue to take, precautionary measures in accordance with the guidelines of the Centers for Disease Controlimpact. In particular, government stimulus and other federal, statetransfer programs have and local authorities. This includes the adoption of strict social distancing and hygiene protocols within all of the Company’s store locations and corporate offices intendedmay continue to help minimize the risk of COVID-19 to its customers and employees. Also, in an effort to improve social distancing, the Company has temporarily allowed the majority of its work force at its corporate offices to work remotely.

The global impact of the pandemic has been rapidly evolving, and many countries, states and other local government officials have reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business closures and restricting travel. The Company’s business depends heavily on the uninterrupted operation of its stores. All of the U.S. stores are currently operating at this time and the Company is not aware of any state or local jurisdictions that have determined its stores to be non-essential. In Latin America, almost all stores are currently operating as well. However, there can be no assurance that pawnshops will remain designated as an essential service or that government officials will not expand business closures to include pawnshops, which would have a material adverse effectimpact on the Company’s operations and financial condition.

In addition, consumer fears about becoming ill with COVID-19 may continue, and consumer behavior may change as a result of COVID-19, which could materially and adversely affect traffic to the Company’s stores. Consumer spending and loan demand generally may also be impacted by general macroeconomic conditions and consumer confidence, including the impacts of any recession and other uncertainties from the effects of government stimulus programs resulting from the COVID-19 pandemic.

The economic global uncertainty resulting from COVID-19 has also resulted in increased currency volatility that has resulted in adverse currency rate fluctuations, especially with respect to the Mexican peso. There is no guarantee these adverse currency rate fluctuations will not continue or accelerate in the future.

The rapid development and fluidity of this situation makes it nearly impossible to predict the ultimate adverse impact of COVID-19 on the Company’s business and operations. Nevertheless, COVID-19 presents a material uncertainty which could adversely affect the Company’s results of operations, financial condition and cash flows in the future.

Second Quarter Overview and Trends

In most jurisdictions where the Company has stores, pawnshops were designated by federal guidelines and/or local regulations as providers of essential services and remained open during the second quarter with enhanced safety protocols. However, retail sales in all of the Company’s stores in Mexico were prohibited by regulators during the last three weeks of May, all 13 stores in El Salvador were closed from late March through the end of May and all 13 stores in Colombia were closed from late March through various dates in June and early July as a result of broad government imposed lock-downs.

As most of the Company’s pawn stores were able to remain open as an essential business, retail sales benefited from strong demand for stay-at-home products such as consumer electronics, tools and sporting goods. Retail salespawn loans in the U.S. were further enhanced by federal stimulus payments, which drove additional demand across most categories including jewelry. The positive impacts on retail sales in Latin America were largely offset by the three-week regulatory prohibition of retail transactions in Mexico and the closures of stores in El Salvador and Colombia.future periods.

Conversely, pawn lending activities declined in the U.S. and Latin America due to an increase in pawn loan redemptions and a decrease in pawn loan originations, which the Company attributes to significantly reduced levels of personal spending due to broad shutdowns of the economy as a result of COVID-19. Pawn loan balances in the U.S. were further impacted by federal stimulus payments, forbearance programs and enhanced unemployment benefits, and in Latin America by increased cross-border remittance payments from the U.S. The resulting impact of the lower pawn loan balances was a negative impact to pawn loan fee revenue during the quarter.
16



Constant Currency Results

The Company’s management reviews and analyzes operating results in Latin America on a constant currency basis because the Company believes this better represents the Company’s underlying business trends. Constant currency results are non-GAAP financial measures, which exclude the effects of foreign currency translation and are calculated by translating current-year results at prior-year average exchange rates. The wholesale scrap jewelry sales in Latin America are priced and settled in U.S. dollars and are not affected by foreign currency translation, as are a small percentage of the operating and administrative expenses in Latin America, which are billed and paid in U.S. dollars.

Business operations in Mexico, Guatemala and Colombia are transacted in Mexican pesos, Guatemalan quetzales and Colombian pesos, respectively.pesos. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. The following table provides exchange rates for the Mexican peso, Guatemalan quetzal and Colombian peso for the current and prior-year periods:  

March 31,Favorable /
 20212020(Unfavorable)
Mexican peso / U.S. dollar exchange rate:   
End-of-period20.623.512 %
Three months ended20.319.9(2)%
Guatemalan quetzal / U.S. dollar exchange rate:
End-of-period7.77.7— %
Three months ended7.87.7(1)%
Colombian peso / U.S. dollar exchange rate:
End-of-period3,7374,065%
Three months ended3,5533,533(1)%
  June 30, Favorable /
  2020 2019 (Unfavorable)
Mexican peso / U.S. dollar exchange rate:        
End-of-period 23.0
 19.2
  (20)% 
Three months ended 23.4
 19.1
  (23)% 
Six months ended 21.6
 19.2
  (13)% 
         
Guatemalan quetzal / U.S. dollar exchange rate:        
End-of-period 7.7
 7.7
   % 
Three months ended 7.7
 7.7
   % 
Six months ended 7.7
 7.7
   % 
         
Colombian peso / U.S. dollar exchange rate:        
End-of-period 3,759
 3,206
  (17)% 
Three months ended 3,846
 3,240
  (19)% 
Six months ended 3,689
 3,188
  (16)% 

Amounts presented on a constant currency basis are denoted as such. See “Non-GAAP Financial Information” for additional discussion of constant currency operating results.


17



Operating Results for the Three Months Ended June 30, 2020March 31, 2021 Compared to the Three Months Ended June 30, 2019March 31, 2020

U.S. Operations Segment

The following table details earning assets, which consist of pawn loans inventories and unsecured consumer loans, net,inventories, as well as other earning asset metrics of the U.S. operations segment as of June 30, 2020March 31, 2021 compared to June 30, 2019March 31, 2020 (dollars in thousands, except as otherwise noted):

As of March 31,Increase /
 20212020(Decrease)
U.S. Operations Segment   
Earning assets:
Pawn loans$169,642 $224,121 (24)%
Inventories128,308 162,142 (21)%
$297,950 $386,263 (23)%
Average outstanding pawn loan amount (in ones)$215 $182 18 %
Composition of pawn collateral:
General merchandise30 %31 %
Jewelry70 %69 %
 100 %100 %
Composition of inventories:
General merchandise44 %42 %
Jewelry56 %58 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months cost of merchandise sales divided by average inventories)3.3 times2.9 times
 As of June 30, Increase /
 2020 2019 (Decrease)
U.S. Operations Segment         
Earning assets:         
Pawn loans$158,253
 $262,356
  (40)% 
Inventories 120,408
  172,875
  (30)% 
Consumer loans, net (1)
 176
  3,850
  (95)% 
 $278,837
 $439,081
  (36)% 
          
Average outstanding pawn loan amount (in ones)$190
 $166
  14 % 
          
Composition of pawn collateral:         
General merchandise31% 37%    
Jewelry69% 63%    
 100% 100%    
          
Composition of inventories:         
General merchandise38% 44%    
Jewelry62% 56%    
 100% 100%    
          
Percentage of inventory aged greater than one year3% 4%    
          
Inventory turns (trailing twelve months retail sales divided by average inventories)3.2 times  2.8 times     

(1)
Does not include the off-balance sheet principal portion of active extensions of credit made by independent third-party lenders, which are guaranteed by the Company through its credit services organization program. These amounts, net of the Company’s estimated fair value of its liability for guaranteeing the extensions of credit, totaled $0.3 million and $2.1 million as of June 30, 2020 and 2019, respectively. Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, including all payday and installment loans, in the U.S. See “— Consumer Lending Operations” for further discussion.

18



The following table presents segment pre-tax operating income and other operating metrics of the U.S. operations segment for the three months ended June 30, 2020March 31, 2021 compared to the three months ended June 30, 2019March 31, 2020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Three Months Ended
March 31,
20212020Decrease
U.S. Operations Segment
Revenue:
Retail merchandise sales$189,957 $195,966 (3)%
Pawn loan fees76,397 97,857 (22)%
Wholesale scrap jewelry sales9,203 15,478 (41)%
Consumer loan and credit services fees (1)
 1,375 (100)%
Total revenue275,557 310,676 (11)%
Cost of revenue:  
Cost of retail merchandise sold106,530 119,529 (11)%
Cost of wholesale scrap jewelry sold7,513 14,006 (46)%
Consumer loan and credit services loss provision (1)
 (361)(100)%
Total cost of revenue114,043 133,174 (14)%
Net revenue161,514 177,502 (9)%
Segment expenses:  
Store operating expenses95,247 107,706 (12)%
Depreciation and amortization5,382 5,401 — %
Total segment expenses100,629 113,107 (11)%
Segment pre-tax operating income$60,885 $64,395 (5)%
Operating metrics:
Retail merchandise sales margin44 %39 %
Wholesale scrap jewelry sales margin18 %10 %
Net revenue margin59 %57 %
Segment pre-tax operating margin22 %21 %

  Three Months Ended    
  June 30, Increase /
  2020 2019 (Decrease)
U.S. Operations Segment        
Revenue:        
Retail merchandise sales $208,944
 $168,918
  24 % 
Pawn loan fees 71,900
 90,126
  (20)% 
Wholesale scrap jewelry sales 9,557
 15,788
  (39)% 
Consumer loan and credit services fees (1)
 571
 5,356
  (89)% 
Total revenue 290,972
 280,188
  4 % 
         
Cost of revenue:        
Cost of retail merchandise sold 121,661
 104,662
  16 % 
Cost of wholesale scrap jewelry sold 8,432
 14,853
  (43)% 
Consumer loan and credit services loss provision (1)
 (223) 1,503
  (115)% 
Total cost of revenue 129,870
 121,018
  7 % 
         
Net revenue 161,102
 159,170
  1 % 
         
Segment expenses:        
Store operating expenses 103,302
 103,009
   % 
Depreciation and amortization 5,561
 5,269
  6 % 
Total segment expenses 108,863
 108,278
  1 % 
         
Segment pre-tax operating income $52,239
 $50,892
  3 % 
(1)Effective June 30, 2020, the Company no longer offers an unsecured consumer loan product in the U.S.

(1)
Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, including all payday and installment loans, in the U.S. See “— Consumer Lending Operations” for further discussion.

Retail Merchandise Sales Operations

U.S. retail merchandise sales increased 24%decreased 3% to $208.9$190.0 million during the secondfirst quarter of 20202021 compared to $168.9$196.0 million for the secondfirst quarter of 2019.2020. Same-store retail sales also increased 24%decreased 5% in the secondfirst quarter of 20202021 compared to the secondfirst quarter of 2019. The increase2020. Offsetting the small decline in total and same-store retail sales was primarily due to the designation of the U.S. stores as essential businesses, allowing the stores to remain open during the quarter and offer popular stay-at-home products such as, laptops, tablets, monitors, gaming systems and sporting goods. Retail sales in the U.S. were further enhanced by federal stimulus payments, which drove demand across all inventory categories including higher margin jewelry sales. During the second quarter of 2020,revenue, the gross profit margin on retail merchandise sales in the U.S. was 42%44% during the first quarter of 2021 compared to a margin of 38%39% during the secondfirst quarter of 2019,2020, which resulted in a 36%9% increase in net revenue (gross profit) from retail sales for the secondfirst quarter of 20202021 compared to the secondfirst quarter of 2019.2020. The increase in retail sales margin was primarily driven bya result of continued retail demand for value-priced pre-owned merchandise, increased buying of merchandise directly from customers and lower levels of aged inventory, andwhich limited the need for discounting merchandise given strong retail demand.normal discounting.


19


U.S. inventories decreased 30%21% from $172.9$162.1 million at June 30, 2019March 31, 2020 to $120.4$128.3 million at June 30, 2020. The decrease was primarily a result of the increase in retail sales as noted above and the decline in pawn receivable balances creating less forfeited inventory as noted below.March 31, 2021. Inventories aged greater than one year in the U.S. were 2% at March 31, 2021 compared to 3% at June 30, 2020March 31, 2020. The decrease in inventories was primarily a result of significantly lower than normal beginning inventory levels, less inventory being generated from forfeited pawn loans and additional retail demand created by two additional federal stimulus payments made directly to consumers, partially offset by an increase in merchandise purchased directly from customers during the quarter compared to 4% at June 30, 2019.the prior-year quarter.


Pawn Lending Operations

U.S. pawn loan fees decreased 20%22% to $71.9$76.4 million during the secondfirst quarter of 20202021 compared to $90.1$97.9 million for the secondfirst quarter of 2019.2020. Same-store pawn fees in the secondfirst quarter of 2020 also2021 decreased 20%23% compared to the secondfirst quarter of 2019.2020. Pawn loan receivables as of June 30, 2020March 31, 2021 decreased 40%24% in total and 25% on a same-store basis compared to June 30, 2019. March 31, 2020.

The decline in total and same-store pawn receivables and resulting pawn loan fees was primarily due to the significantly lower than normal beginning pawn loan levels and reduced origination activity during the first quarter of 2021 as a result of improved customer liquidity due to reduced levels of personal spending during the quarter as a result of quarantines, shelter-in-place orders and non-essential business closures due to COVID-19. Customer liquidity was also enhanced by federaltwo additional government stimulus payments forbearance programs and enhanced unemployment benefits. The decline in pawn fee revenue was less than the decline in pawn loan balances, reflecting elevated collections of fees and principal on loans outstanding at the beginning of the quarter and a smaller percentage of forfeited loansmade during the quarter.

Wholesale Scrap Jewelry Operations

U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, decreased 39%41% to $9.6$9.2 million during the secondfirst quarter of 20202021 compared to $15.8$15.5 million during the secondfirst quarter of 2019.2020. The decline in scrap revenue relates primarily to reductions in inventory levels as discussed above. The scrap jewelry gross profit margin in the U.S. was 12%18% compared to the prior-year margin of 6%. The10%, with the increase in scrap margin was primarily due to an increase in the average selling price of gold during the secondfirst quarter of 20202021 compared to 2019.2020.

Consumer Lending Operations

The Company ceased offering unsecured consumer lending and credit services products (collectively, consumer lending operations), including all payday and installment loans, in the U.S. effective June 30, 2020. Service fees from U.S. consumer lending operations decreased 89% to $0.6 million during the second quarter of 2020 compared to $5.4 million for the second quarter of 2019. Net revenue (gross profit) from U.S. consumer lending operations decreased 79% to $0.8 million during the second quarter of 2020 compared to $3.9 million for the second quarter of 2019. Revenue and gross profit from consumer lending operations accounted for less than 1% of both total U.S. revenue and gross profit during the second quarter of 2020 compared to 2% during the second quarter of 2019.

Segment Expenses and Segment Pre-Tax Operating Income

U.S. store operating expenses were flat at $103.3decreased 12% to $95.2 million during the secondfirst quarter of 20202021 compared to $103.0$107.7 million during the secondfirst quarter of 20192020 and same-store operating expenses increased 3%also decreased 12% compared with the prior-year period. The increasedecrease in total and same-store operating expenses was primarily due to an increasecost saving initiatives in store-level incentive based compensation as a result of the significant increase in retail sales and margins during the second quarter of 2020.response to COVID-19.

U.S. store depreciation and amortization increased 6% to $5.6 million during the second quarter of 2020 compared to $5.3 million during the second quarter of 2019.

The U.S. segment pre-tax operating income for the secondfirst quarter of 20202021 was $52.2$60.9 million, which generated a pre-tax segment operating margin of 18%22% compared to $50.9$64.4 million and 18%21% in the prior year, respectively. The increasedecrease in the segment pre-tax operating income reflected increases in retail sales and retail sales margins and an increase to yields on pawn receivables, partially offset by declinesdecreases in pawn fee revenue as a result of the decline in pawn loan receivables and net revenue from consumer loan and credit services products as a result of discontinuing consumer lending operations.operations in 2020, partially offset by an increase in gross profit from both retail and scrap sales and a decrease in operating expenses.


20



Latin America Operations Segment

Latin American results of operations for the three months ended June 30, 2020March 31, 2021 compared to the three months ended June 30, 2019March 31, 2020 were impacted by a 23%2% unfavorable change in the average value of the Mexican peso compared to the U.S. dollar. The translated value of Latin American earning assets as of June 30, 2020March 31, 2021 compared to June 30, 2019 was also impacted byMarch 31, 2020 benefited from a 20% unfavorable12% favorable change in the end-of-period value of the Mexican peso compared to the U.S. dollar.

The following table details earning assets, which consist of pawn loans and inventories as well as other earning asset metrics of the Latin America operations segment as of June 30, 2020March 31, 2021 compared to June 30, 2019March 31, 2020 (dollars in thousands, except as otherwise noted):

Constant Currency Basis
As of
March 31,Increase /
As of March 31,Increase /2021(Decrease)
 20212020(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment    
Earning assets:
Pawn loans$95,796 $90,175 %$84,498 (6)%
Inventories57,028 65,734 (13)%50,324 (23)%
$152,824 $155,909 (2)%$134,822 (14)%
Average outstanding pawn loan amount (in ones)$76 $56 36 %$67 20 %
Composition of pawn collateral:
General merchandise66 %70 %
Jewelry34 %30 %
100 %100 %
Composition of inventories:
General merchandise58 %62 %
Jewelry42 %38 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months cost of merchandise sales divided by average inventories)4.4 times3.9 times

           Constant Currency Basis 
           As of    
           June 30, Increase /
 As of June 30,   2020 (Decrease)
 2020 2019 Decrease (Non-GAAP) (Non-GAAP)
Latin America Operations Segment               
Earning assets:               
Pawn loans$72,130
 $112,811
  (36)%  $85,373
  (24)% 
Inventories 59,559
  93,565
  (36)%  70,959
  (24)% 
 $131,689
 $206,376
  (36)%  $156,332
  (24)% 
                
Average outstanding pawn loan amount (in ones)$59
 $69
  (14)%  $70
  1 % 
                
Composition of pawn collateral:               
General merchandise66% 73%          
Jewelry34% 27%          
 100% 100%          
                
Composition of inventories:               
General merchandise61% 74%          
Jewelry39% 26%          
 100% 100%          
                
Percentage of inventory aged greater than one year2% 1%          
                
Inventory turns (trailing twelve months retail sales divided by average inventories)3.9 times  3.8 times           




21



The following table presents segment pre-tax operating income and other operating metrics of the Latin America operations segment for the three months ended June 30, 2020March 31, 2021 compared to the three months ended June 30, 2019March 31, 2020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

Constant Currency Basis
Three Months
Ended
Three Months EndedMarch 31,Increase /
March 31,Increase /2021(Decrease)
 20212020(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$82,085 $100,663 (18)%$83,937 (17)%
Pawn loan fees39,125 44,258 (12)%40,010 (10)%
Wholesale scrap jewelry sales11,172 10,893 %11,172 %
Total revenue132,382 155,814 (15)%135,119 (13)%
Cost of revenue:   
Cost of retail merchandise sold50,623 65,166 (22)%51,763 (21)%
Cost of wholesale scrap jewelry sold9,684 8,841 10 %9,902 12 %
Total cost of revenue60,307 74,007 (19)%61,665 (17)%
Net revenue72,075 81,807 (12)%73,454 (10)%
Segment expenses:   
Store operating expenses42,077 45,794 (8)%42,960 (6)%
Depreciation and amortization4,263 4,063 %4,350 %
Total segment expenses46,340 49,857 (7)%47,310 (5)%
Segment pre-tax operating income$25,735 $31,950 (19)%$26,144 (18)%
Operating metrics:
Retail merchandise sales margin38 %35 %38 %
Wholesale scrap jewelry sales margin13 %19 %11 %
Net revenue margin54 %53 %54 %
Segment pre-tax operating margin19 %21 %19 %
          Constant Currency Basis
          Three Months    
        Ended    
  Three Months Ended     June 30, Increase /
  June 30, Increase / 2020 (Decrease)
  2020 2019 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment              
Revenue:              
Retail merchandise sales $78,456
 $109,836
  (29)%  $95,441
  (13)% 
Pawn loan fees 30,090
 46,797
  (36)%  36,542
  (22)% 
Wholesale scrap jewelry sales 13,228
 9,193
  44 %  13,228
  44 % 
Total revenue 121,774
 165,826
  (27)%  145,211
  (12)% 
               
Cost of revenue:              
Cost of retail merchandise sold 49,850
 71,610
  (30)%  60,612
  (15)% 
Cost of wholesale scrap jewelry sold 9,925
 9,081
  9 %  11,998
  32 % 
Total cost of revenue 59,775
 80,691
  (26)%  72,610
  (10)% 
               
Net revenue 61,999
 85,135
  (27)%  72,601
  (15)% 
               
Segment expenses:              
Store operating expenses 37,749
 45,338
  (17)%  45,096
  (1)% 
Depreciation and amortization 3,602
 3,579
  1 %  4,280
  20 % 
Total segment expenses 41,351
 48,917
  (15)%  49,376
  1 % 
               
Segment pre-tax operating income $20,648
 $36,218
  (43)%  $23,225
  (36)% 

Retail Merchandise Sales Operations

Latin America retail merchandise sales decreased 29% (13%18% (17% on a constant currency basis) to $78.5$82.1 million during the secondfirst quarter of 20202021 compared to $109.8$100.7 million for the secondfirst quarter of 2019. The decrease was primarily due to the prohibition of all retail sales in Mexico during the last three weeks of May and other limited store closures as a result of COVID-19 government imposed regulations, partially offset by additional revenue contributions from recent acquisitions and new store openings.2020. Same-store retail sales decreased 31% (16%21% (19% on a constant currency basis). The during the first quarter of 2021 compared to the first quarter of 2020. Partially offsetting the declines in retail sales revenue, the gross profit margin on retail merchandise sales was 36%38% during the secondfirst quarter of 20202021 compared to 35% during the secondfirst quarter of 2019.2020.

Inventories in Latin America decreased 36% (24%13% (23% on a constant currency basis) from $93.6$65.7 million at June 30, 2019March 31, 2020 to $59.6$57.0 million at June 30, 2020. The decrease was primarily due to the decline in pawn receivable balances creating less forfeited inventory as noted below and an increase in scrapping activities.March 31, 2021. Inventories aged greater than one year in Latin America were 2% at June 30, 2020March 31, 2021 and 1% at June 30, 2019.March 31, 2020.


22


The decrease in inventories, which limited retail sales during the first quarter, was primarily a result of significantly lower than normal beginning inventory levels and less inventory being generated from forfeited pawn loans partially offset by an increase in merchandise purchased directly from customers during the quarter compared to the prior-year quarter. The lower retail sales volume was partially offset by an increase in retail sales margin, which was primarily a result of continued retail demand for value-priced pre-owned merchandise and increased buying of merchandise directly from customers, which limited the need for normal discounting.

Pawn Lending Operations

Pawn loan fees in Latin America decreased 36% (22%12% (10% on a constant currency basis), totaling $30.1$39.1 million during the secondfirst quarter of 20202021 compared to $46.8$44.3 million for the secondfirst quarter of 2019.2020. Same-store pawn fees decreased 39% (25%13% (11% on a constant currency basis) in the secondfirst quarter of 20202021 compared to the secondfirst quarter of 2019.2020. Pawn loan receivables decreased 36% (24%increased 6% (decreased 6% on a constant currency basis) as of June 30, 2020March 31, 2021 compared to June 30, 2019,March 31, 2020, while same-store pawn receivables decreased 38% (27%increased 5% (decreased 7% on a constant currency basis).

The decline in total and same-store constant currency pawn receivables and resulting pawn loan fees was primarily due to improved customer liquidity resulting from reducedthe significantly lower than normal beginning pawn loan levels, partially offset by the continued improvement of personal spendingpawn loan origination activity during the first quarter as a result of quarantines, shelter-in-place and other orders mandating non-essential business closures in an effort to reduce the spread of COVID-19. While there were limited government stimulus programs in the region in response to the pandemic, an increase in cross-border remittance payments from the U.S. also provided additional liquidity to consumers.2021.

Wholesale Scrap Jewelry Operations

Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 44%3% (also 44%3% on a constant currency basis) to $13.2$11.2 million during the secondfirst quarter of 20202021 compared to $9.2$10.9 million during the secondfirst quarter of 2019. The increase was primarily due to increased volume contributions from recently acquired stores which carried a greater percentage of jewelry inventories as well as an increase in general scrapping volumes as a result of retail restrictions related to COVID-19.2020. The scrap jewelry gross profit margin in Latin America was 25% (9%13% (11% on a constant currency basis) during the secondfirst quarter of 20202021 compared to 1% during the second quarterprior-year margin of 2019. The increase in scrap margin was primarily due to an increase in the average selling price of gold during the second quarter of 2020 compared to 2019.19%.

Segment Expenses and Segment Pre-Tax Operating Income

Store operating expenses decreased 17% (1%8% (6% on a constant currency basis) to $37.7$42.1 million during the secondfirst quarter of 20202021 compared to $45.3$45.8 million during the secondfirst quarter of 2019.2020. Total store operating expenses decreased primarily due to cost saving initiatives as a result ofin response to COVID-19, partially offset by the 8%3% increase in the Latin America weighted-average store count. Same-store operating expenses decreased 21% (6%11% (9% on a constant currency basis) compared to the prior-year period, primarily due to cost saving initiatives as a result of COVID-19..

Latin America store depreciation and amortization increased 1% (20%5% (7% on a constant currency basis) to $3.6$4.3 million during the secondfirst quarter of 20202021 compared to $3.6$4.1 million during the secondfirst quarter of 2019,2020, primarily due to the increase in the store count.

The segment pre-tax operating income for the secondfirst quarter of 20202021 was $20.6$25.7 million, which generated a pre-tax segment operating margin of 17%19% compared to $36.2$32.0 million and 22%21% in the prior year, respectively. The decline in the segment pre-tax operating income and margin was primarily due to declines in retail sales and pawn loan fees in part due to the 23%and a 2% unfavorable change in the average value of the Mexican peso, partially offset by an increase in gross profit from scrapping activitiesretail sales margins and declines in store operating expenses.




23



Consolidated Results of Operations

The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the three months ended June 30, 2020March 31, 2021 compared to the three months ended June 30, 2019March 31, 2020 (dollars in thousands):

Three Months Ended
March 31,Increase /
 20212020(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$60,885 $64,395 (5)%
Latin America operations25,735 31,950 (19)%
Consolidated segment pre-tax operating income86,620 96,345 (10)%
Corporate expenses and other income:  
Administrative expenses30,999 32,902 (6)%
Depreciation and amortization967 1,210 (20)%
Interest expense7,230 8,418 (14)%
Interest income(158)(185)(15)%
Merger and acquisition expenses166 68 144 %
Loss on foreign exchange267 2,685 (90)%
Write-off of certain Cash America merger related lease intangibles878 3,630 (76)%
Impairment of certain other assets 1,900 (100)%
Total corporate expenses and other income40,349 50,628 (20)%
Income before income taxes46,271 45,717 %
Provision for income taxes12,556 12,799 (2)%
  
Net income$33,715 $32,918 %
  Three Months Ended    
  June 30, Increase /
  2020 2019 (Decrease)
Consolidated Results of Operations        
Segment pre-tax operating income:        
U.S. operations $52,239
 $50,892
  3 % 
Latin America operations 20,648
 36,218
  (43)% 
Consolidated segment pre-tax operating income 72,887
 87,110
  (16)% 
         
Corporate expenses and other income:        
Administrative expenses 28,386
 31,696
  (10)% 
Depreciation and amortization 1,161
 1,662
  (30)% 
Interest expense 6,974
 8,548
  (18)% 
Interest income (525) (155)  239 % 
Merger and other acquisition expenses 134
 556
  (76)% 
Gain on foreign exchange (614) (483)  27 % 
Write-offs and impairments of certain lease intangibles and other assets 182
 
   % 
Total corporate expenses and other income 35,698
 41,824
  (15)% 
         
Income before income taxes 37,189
 45,286
  (18)% 
         
Provision for income taxes 11,316
 12,238
  (8)% 
         
Net income $25,873
 $33,048
  (22)% 

Corporate Expenses and Taxes

Administrative expenses decreased 10%6% to $28.4$31.0 million during the secondfirst quarter of 20202021 compared to $31.7$32.9 million in the secondfirst quarter of 2019,2020, primarily due to reduced travel costs and other cost saving initiatives as a result ofin response to COVID-19 and a 23%2% unfavorable change in the average value of the Mexican peso resulting in lower U.S. dollar translated expenses, partially offset by a 4%2% increase in the consolidated weighted-average store count, resulting in additional management and supervisory compensation and other support expenses required for such growth.count. Administrative expenses were 7%8% of revenue during both the secondfirst quarter of 20202021 and 2019.7% during the first quarter of 2020.

Interest expense decreased 18%14% to $7.0$7.2 million during the secondfirst quarter of 20202021 compared to $8.5$8.4 million in the secondfirst quarter of 20192020, primarily due to lower average balances outstanding on the Company’s unsecured credit facilities and lower average interest rates during the secondfirst quarter of 20202021 compared to the secondfirst quarter of 2019.2020. See “Liquidity and Capital Resources.”

Loss on foreign exchange decreased 90% to $0.3 million during the first quarter of 2021 compared to $2.7 million in the first quarter of 2020, as a result of fluctuations in foreign exchange rates.

During the first quarter of 2021, the Company recorded a $0.9 million write-off of certain merger related lease intangibles compared to a $3.6 million write-off of certain merger related lease intangibles during the first quarter of 2020. The Company also recorded a $1.9 million impairment related to a non-operating asset during the first quarter of 2020.
Consolidated effective income tax rates for the secondfirst quarter of 2021 and 2020 were 27.1% and 2019 were 30.4% and 27.0%28.0%, respectively. The increasedecrease in the effective tax rate was primarily due in part to the increased impact of certain non-deductible expenses resulting fromInternal Revenue Service finalizing regulations in July 2020 for the Tax Cuts and Jobs Act and to the establishment of a valuation allowance for net operating losses of a foreign subsidiary during the second quarter of 2020.

24



Operating Resultsglobal intangible low-taxed income tax (“GILTI”) provisions for the Six Months Ended June 30, 2020 Compared to the Six Months Ended June 30, 2019

Operating results for the six months ended June 30, 2020 were significantly impacted by COVID-19 during the months of April, May and June as described in the “Operating Results for the Three Months Ended June 30, 2020 Compared to the Three Months Ended June 30, 2019” section above.

U.S. Operations Segment

The following table presents segment pre-tax operating income of the U.S.foreign operations segment for the six months ended June 30, 2020 compared to the six months ended June 30, 2019 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

  Six Months Ended    
  June 30, Increase /
  2020 2019 (Decrease)
U.S. Operations Segment        
Revenue:        
Retail merchandise sales $404,910
 $355,733
  14 % 
Pawn loan fees 169,757
 188,002
  (10)% 
Wholesale scrap jewelry sales 25,035
 38,573
  (35)% 
Consumer loan and credit services fees (1)
 1,946
 15,817
  (88)% 
Total revenue 601,648
 598,125
  1 % 
         
Cost of revenue:        
Cost of retail merchandise sold 241,190
 222,406
  8 % 
Cost of wholesale scrap jewelry sold 22,438
 36,123
  (38)% 
Consumer loan and credit services loss provision (1)
 (584) 3,606
  (116)% 
Total cost of revenue 263,044
 262,135
   % 
         
Net revenue 338,604
 335,990
  1 % 
         
Segment expenses:        
Store operating expenses 211,008
 206,893
  2 % 
Depreciation and amortization 10,962
 10,314
  6 % 
Total segment expenses 221,970
 217,207
  2 % 
         
Segment pre-tax operating income $116,634
 $118,783
  (2)% 

(1)
Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, including all payday and installment loans, in the U.S. See “— Consumer Lending Operations” for further discussion.

Retail Merchandise Sales Operations

U.S. retail merchandise sales increased 14% to $404.9 million during the six months ended June 30, 2020 compared to $355.7 million for the six months ended June 30, 2019. Same-store retail sales increased 13% during the six months ended June 30, 2020 compared to the six months ended June 30, 2019. During the six months ended June 30, 2020, the gross profit margin on retail merchandise sales in the U.S. was 40% compared to a margin of 37% during the six months ended June 30, 2019,federal tax code, which resulted in a 23% increase in net revenue (gross profit) from retail sales for the six months ended June 30, 2020 compared to the six months ended June 30, 2019. The increase in retail sales and retail sales margin was primarily driven by the impacts of COVID-19 during the second quarter as described in the quarter-to-date section above.


Pawn Lending Operations

U.S. pawn loan fees decreased 10%, totaling $169.8 million during the six months ended June 30, 2020 compared to $188.0 million for the six months ended June 30, 2019. Same-store pawn fees also decreased 10% during the six months ended June 30, 2020 compared to the six months ended June 30, 2019. Pawn loan receivables as of June 30, 2020 decreased 40% in total and on a same-store basis compared to June 30, 2019. The decline in total and same-store pawn receivables and pawn fees relates primarily to the impacts of COVID-19 during the second quarter as described in the quarter-to-date section above.

Wholesale Scrap Jewelry Operations

U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, decreased 35% to $25.0 million during the six months ended June 30, 2020 compared to $38.6 million during the six months ended June 30, 2019. The decline in scrap revenue relates primarily to reductions in inventory levels as discussed in the quarter-to-date section above. The scrap jewelry gross profit margin in the U.S. was 10% compared to the prior-year margin of 6%. The increase in scrap margin was primarily due to an increase in the average selling price of gold during the six months ended June 30, 2020 compared to 2019.

Consumer Lending Operations

The Company ceased offering unsecured consumer lending and credit services products (collectively, consumer lending operations), including all payday and installment loans, in the U.S. effective June 30, 2020. Service fees from U.S. consumer lending operations decreased 88% to $1.9 million during the six months ended June 30, 2020 compared to $15.8 million for the six months ended June 30, 2019. Net revenue (gross profit) from U.S. consumer lending operations decreased 79% to $2.5 million during the six months ended June 30, 2020 compared to $12.2 million for the six months ended June 30, 2019. Revenue and gross profit from consumer lending operations accounted for less than 1% of both total U.S. revenue and gross profit, respectively, during the six months ended June 30, 2020 compared to 3% and 4%, respectively, during the six months ended June 30, 2019.

Segment Expenses and Segment Pre-Tax Operating Income

U.S. store operating expenses increased 2% to $211.0 million during the six months ended June 30, 2020 compared to $206.9 million during the six months ended June 30, 2019 and same-store operating expenses increased 4% compared with the prior-year period. The increase in same-store operating expenses was primarily due to an increase in store-level incentive based compensation as a result of the significant increase in retail sales and margins during the second quarter of 2020.

U.S. store depreciation and amortization increased 6% to $11.0 million during the six months ended June 30, 2020 compared to $10.3 million during the six months ended June 30, 2019.

The U.S. segment pre-tax operating income for the six months ended June 30, 2020 was $116.6 million, which generated a pre-tax segment operating margin of 19% compared to $118.8 million and 20% in the prior year, respectively. The decrease in the segment pre-tax operating income reflected the decline in net revenue from consumer lending operations and increases in operating expenses and depreciation and amortization, partially offset by an increase in net revenue from pawn operations.


Latin America Operations Segment

Latin American results of operations for the six months ended June 30, 2020 compared to the six months ended June 30, 2019 were impacted by a 13% unfavorable change in the average value of the Mexican peso compared to the U.S. dollar.

The following table presents segment pre-tax operating income of the Latin America operations segment for the six months ended June 30, 2020 compared to the six months ended June 30, 2019 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.

          Constant Currency Basis
          Six Months    
        Ended    
  Six Months Ended     June 30, Increase /
  June 30, Increase / 2020 (Decrease)
  2020 2019 (Decrease) (Non-GAAP) (Non-GAAP)
Latin America Operations Segment              
Revenue:              
Retail merchandise sales $179,119
 $207,262
  (14)%  $201,133
  (3)% 
Pawn loan fees 74,348
 90,113
  (17)%  83,425
  (7)% 
Wholesale scrap jewelry sales 24,121
 18,118
  33 %  24,121
  33 % 
Total revenue 277,588
 315,493
  (12)%  308,679
  (2)% 
               
Cost of revenue:              
Cost of retail merchandise sold 115,016
 133,215
  (14)%  129,110
  (3)% 
Cost of wholesale scrap jewelry sold 18,766
 18,164
  3 %  21,078
  16 % 
Total cost of revenue 133,782
 151,379
  (12)%  150,188
  (1)% 
               
Net revenue 143,806
 164,114
  (12)%  158,491
  (3)% 
               
Segment expenses:              
Store operating expenses 83,543
 88,306
  (5)%  92,987
  5 % 
Depreciation and amortization 7,665
 6,884
  11 %  8,517
  24 % 
Total segment expenses 91,208
 95,190
  (4)%  101,504
  7 % 
               
Segment pre-tax operating income $52,598
 $68,924
  (24)%  $56,987
  (17)% 



Retail Merchandise Sales Operations

Latin America retail merchandise sales decreased 14% (3% on a constant currency basis) to $179.1 million during the six months ended June 30, 2020 compared to $207.3 million for the six months ended June 30, 2019. The decrease was primarily due to the prohibition of all retail sales in Mexico during the last three weeks of May and other limited store closures as a result of COVID-19 government imposed regulations, partially offset by additional revenue contributions from recent acquisitions and new store openings. Same-store retail sales decreased 18% (8% on a constant currency basis). The gross profit margin on retail merchandise sales was 36% during both the six months ended June 30, 2020 and the six months ended June 30, 2019.

Pawn Lending Operations

Pawn loan fees in Latin America decreased 17% (7% on a constant currency basis) totaling $74.3 million during the six months ended June 30, 2020 compared to $90.1 million for the six months ended June 30, 2019. Same-store pawn fees decreased 22% (12% on a constant currency basis) during the six months ended June 30, 2020 compared to the six months ended June 30, 2019. Pawn loan receivables decreased 36% (24% on a constant currency basis) as of June 30, 2020 compared to June 30, 2019, while same-store pawn receivables decreased by 38% (27% on a constant currency basis). The decline in total and same-store pawn receivables and resulting pawn loan fees was primarily due to reduced levels of personal spending during the second quarter as a result of quarantines, shelter-in-place and other orders mandating non-essential business closures in an effort to reduce the spread of COVID-19 and an increase in cross-border remittance payments from the U.S.

Wholesale Scrap Jewelry Operations

Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 33% (also 33% on a constant currency basis) to $24.1 million during the six months ended June 30, 2020 compared to $18.1 million during the six months ended June 30, 2019. The increase was primarily due to increased volume contributions from recently acquired stores which carried a greater percentage of jewelry inventories, as well as an increase in general scrapping activities during the second quarter as a result of retail restrictions related to COVID-19. The scrap jewelry gross profit margin in Latin America was 22% (13% on a constant currency basis) compared to the prior-year loss of less than 1%. The increase in scrap margin was primarily due to an increase in the average selling price of gold during the six months ended June 30, 2020 compared to the six months ended June 30, 2019.

Segment Expenses and Segment Pre-Tax Operating Income

Store operating expenses decreased 5% (5% increase on a constant currency basis) to $83.5 million during the six months ended June 30, 2020 compared to $88.3 million during the six months ended June 30, 2019. Total store operating expenses decreased primarily due to cost saving initiatives as a result of COVID-19, partially offset by the 9% increase in the Latin America weighted-average store count. Same-store operating expenses decreased 12% (2% on a constant currency basis) compared to the prior-year period, primarily due to cost saving initiatives as a result of COVID-19.

The segment pre-tax operating income for the six months ended June 30, 2020 was $52.6 million, which generated a pre-tax segment operating margin of 19% compared to $68.9 million and 22% in the prior year, respectively. The decline in the segment pre-tax operating income and margin was primarily due to declines in retail sales and pawn loan fees, an increase in depreciation and amortization and a 13% unfavorable change in the average value of the Mexican peso, partially offset by an increase in gross profit from scrapping activities and declines in store operating expenses.

Consolidated Results of Operations

The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the six months ended June 30, 2020 compared to the six months ended June 30, 2019 (dollars in thousands):

  Six Months Ended    
  June 30, Increase /
  2020 2019 (Decrease)
Consolidated Results of Operations        
Segment pre-tax operating income:        
U.S. operations $116,634
 $118,783
  (2)% 
Latin America operations 52,598
 68,924
  (24)% 
Consolidated segment pre-tax operating income 169,232
 187,707
  (10)% 
         
Corporate expenses and other income:        
Administrative expenses 61,288
 63,850
  (4)% 
Depreciation and amortization 2,371
 3,186
  (26)% 
Interest expense 15,392
 16,918
  (9)% 
Interest income (710) (359)  98 % 
Merger and other acquisition expenses 202
 705
  (71)% 
Loss (gain) on foreign exchange 2,071
 (722)  (387)% 
Write-offs and impairments of certain lease intangibles and other assets 5,712
 
   % 
Total corporate expenses and other income 86,326
 83,578
  3 % 
         
Income before income taxes 82,906
 104,129
  (20)% 
         
Provision for income taxes 24,115
 28,426
  (15)% 
         
Net income $58,791
 $75,703
  (22)% 

Corporate Expenses and Taxes

Administrative expenses decreased 4% to $61.3 million during the six months ended June 30, 2020 compared to $63.9 million during the six months ended June 30, 2019, primarily due to a 13% unfavorable change in the average value of the Mexican peso resulting in lower U.S. dollar translated expenses, partially offset by a 4% increase in the consolidated weighted-average store count, resulting in additional management and supervisory compensation and other support expenses required for such growth. Administrative expenses were 7% of revenue during both the six months ended June 30, 2020 and 2019.

Interest expense decreased 9% to $15.4 million during the six months ended June 30, 2020 compared to $16.9 million for the six months ended June 30, 2019, primarily due to lower average balances outstanding on the Company’s unsecured credit facilities and lower average interest rates during the six months ended June 30, 2020 compared to the six months ended June 30, 2019. See “Liquidity and Capital Resources.”

The loss on foreign exchange increased to $2.1 million during the six months ended June 30, 2020 compared to a gain of $0.7 million during the six months ended June 30, 2019. The loss was due to the significant unfavorable change in the end-of-period value of the Mexican peso compared to the U.S. dollar as discussed above, impacting the remeasurement of U.S. dollar denominated monetary assets and liabilities in Mexico.

During the six months ended June 30, 2020, the Company recorded a $3.8 million write-off of certain merger related lease intangibles and a $1.9 million impairment of other assets. The lease intangibles, which subsequent to the adoption of ASC 842 are included in the operating lease right of use asset on the consolidated balance sheets (see Note 4 of Notes to Consolidated

Financial Statements), were recorded in conjunction with the Cash America merger in 2016 and were written-off as a result of the Company purchasing the store real estate from the landlords of certain existing legacy Cash America stores. The $1.9 million impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.

Consolidated effective income tax rates for the six months ended June 30, 2020 and 2019 were 29.1% and 27.3%, respectively. The increase in the effective tax rate was due in part to an increase inessentially eliminated the impact of certain non-deductible expenses resulting from the Tax Cuts and Jobs Act, and toincremental GILTI tax on the establishment of a valuation allowance for net operating losses of a foreign subsidiary during the second quarter of 2020.Company.

LIQUIDITY AND CAPITAL RESOURCES

As of June 30, 2020,March 31, 2021, the Company’s primary sources of liquidity were $71.0$54.6 million in cash and cash equivalents, $322.9$481.8 million of available and unused funds under the Company’s revolving unsecured credit facilities, $261.0subject to certain financial covenants, $300.8 million in customer loans and fees and service charges receivable and $180.0$185.3 million in inventories. The Company had working capital of $325.5$345.6 million as of June 30, 2020.March 31, 2021.

As of June 30, 2020,March 31, 2021, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the amount of $500.0 million. The Credit Facility matures on December 19, 2024, which would accelerate to 90 days prior to the maturity of the Company’s senior unsecured notes due June 1, 2024 if the Company’s senior unsecured notes have not been refinanced or otherwise extended past December 19, 2024 by such date.2024. As of June 30, 2020,March 31, 2021, the Company had $200.0$44.0 million in outstanding borrowings and $3.3$3.4 million in outstanding letters of credit under the Credit Facility, leaving $296.7$452.6 million available for future borrowings.borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option, of either (1) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50%0.325% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at June 30, 2020March 31, 2021 was 2.63%2.82% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of June 30, 2020,March 31, 2021, and currently has the capacity to borrow a significant amount of the remaining amount availableavailability under the Credit Facility under the most restrictive covenant. During the sixthree months ended June 30, 2020,March 31, 2021, the Company made net payments of $135.0$79.0 million pursuant to the Credit Facility.

DuringAs of March 2020,31, 2021, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered intomaintained an unsecured and uncommitted line of credit guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of June 30, 2020.March 31, 2021. At June 30, 2020,March 31, 2021, the Company had no amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.

On May 30, 2017,August 26, 2020, the Company issued $300.0$500.0 million of 5.375%4.625% senior unsecured notes due on JuneSeptember 1, 20242028 (the “Notes”), all of which are currently outstanding. Interest on the Notes is payable semi-annually in arrears on JuneMarch 1 and DecemberSeptember 1. The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic subsidiaries that guarantee its Credit Facility. The Notes will permit the Company to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt Ratio”) is less than 2.252.75 to 1. The Net Debt Ratio is defined generally in the indenture governing the Notes as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period. As of June 30, 2020,March 31, 2021, the Net Debt Ratio was 1.52.1 to 1. See “Non-GAAP Financial Information” for additional information on the calculation of the Net Debt Ratio.

The Company utilized the net proceeds from the offering of the Notes to redeem all of the $300.0 million aggregate principal amount of the Company’s 5.375% senior notes due 2024 and to repay a portion of the Company’s Credit Facility.

The Company regularly evaluates opportunities to optimize its capital structure, including through consideration of the issuance of debt or equity, to refinancethe refinancing, repayment or restructuring of existing debt and to enterthe entry into interest rate hedge transactions, such as interest rate swap agreements, to fund ongoing cash needs, such as general corporate purposes, growth initiatives and its dividend and stock repurchase program.


25



The rapid developmentcontinued developments and fluidity of the COVID-19 situation makespandemic make it difficult to predict the impact of COVID-19 on the Company’s liquidity and presents a material uncertainty which could adversely affect the Company’s results of operations, financial condition and cash flows in the future. The Company’s cash flows depend heavily on the uninterrupted operation of its stores with sufficient customer activity.activity, as the Company does not currently offer an online pawn lending or payment platform. If the Company’s pawnshops were deemed non-essential andCompany became subject to closure or customer demand for the Company’s retail and lending products materially declines, the Company’s cash flows would be materially impaired and the Company could seek to raise or retain additional funds from a variety of sources, including but not limited to, repatriation of excess cash held in Latin America, the sale of assets, reductions in operating expenses, capital expenditures, dividends and dividends,share repurchases, the forbearance or deferral of operating expenses, the issuance of debt or equity securities, leveraging currently unencumbered real estate owned by the Company and/or changes to its management of current assets. The characteristics of the Company’s current assets, specifically the ability to rapidly liquidate gold jewelry inventory, which accounts for approximately 54%52% of total inventory, gives the Company flexibility to quickly increase cash flow, if necessary.

Other factors such as changes in general customer traffic and demand, loan balances, loan-to-value ratios, collection of pawn fees, merchandise sales, inventory levels, seasonality, operating expenses, administrative expenses, expenses related to merger and acquisition activities, tax rates, gold prices, foreign currency exchange rates and the pace of new store expansion and acquisitions, affect the Company’s liquidity. Regulatory developments affecting the Company’s operations may also impact profitability and liquidity. See “Regulatory Developments.” Further, deteriorating economic conditions globally have created a challenging environment for financing and could create uncertainty regarding the availability of credit on acceptable terms in the event the Company needed to amend its financial debt covenants or seek additional external financing. A prolonged reduction in earnings and EBITDA could limit the Company’s future ability to fully borrow under its lines of credit facilities under its current leverage covenants. The combination ofAdditionally, potential disruptions to the Company’s business resulting from COVID-19 and volatile credit markets could adversely impact the Company’s liquidity in the future.

The Company intends to continue expansion through new store openings originally expectingprimarily in Latin America and through acquisitions both in the U.S. and Latin America. Additionally, as opportunities arise at reasonable valuations, the Company may continue to add approximately 90purchase real estate from its landlords at existing stores or morein conjunction with pawn store acquisitions.

A total of 24 new stores were opened during the three months ended March 31, 2021. The impacts of COVID-19 will likely limit the number of 2021 openings to a total of 50 to 60 de novo full-service pawn locations in 2020, all in Latin America. A total of 51 stores were opened during the six months ended June 30, 2020 and there is a pipeline of new stores under lease and in development. While the Company is currently on pace to meet its full-year target, futureFuture store openings areremain subject to uncertainties related to the COVID-19 pandemic, including but not limited to, the ability to continue construction projects and obtain necessary licenses and permits, utility services, store equipment, supplies and staffing. These uncertainties make it impractical at this time

The Company continually looks for, and is presented with, potential acquisition opportunities and will evaluate potential acquisitions based upon growth potential, purchase price, available liquidity, debt covenant restrictions, strategic fit and quality of management personnel, among other factors. The Company acquired two pawn stores in the U.S. during the three months ended March 31, 2021 for a purchase price of $1.3 million, net of cash acquired and subject to estimate the number of de novo storesfuture post-closing adjustments. In addition, the Company will actually open andpurchased the total purchasesreal estate at 12 store locations, primarily from landlords at existing stores, for a cumulative purchase price of furniture, fixtures, equipment and improvements for 2020.$14.4 million during the three months ended March 31, 2021.

The following tables set forth certain historical information with respect to the Company’s sources and uses of cash and other key indicators of liquidity (dollars in thousands):
 Three Months Ended
March 31,
20212020
Cash flow provided by operating activities$69,174 $77,385 
Cash flow provided by investing activities$17,258 $26,604 
Cash flow used in financing activities$(96,727)$(72,804)
As of March 31,
20212020
Working capital$345,644 $466,052 
Current ratio2.6:13.3:1
Liabilities to equity ratio0.8:10.9:1
Net Debt Ratio (1)
2.1:11.9:1

(1)Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP financial measure. See “Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.

26


  Six Months Ended
  June 30,
  2020 2019
Cash flow provided by operating activities $143,299
 $105,973
Cash flow provided by (used in) investing activities $130,443
 $(73,465)
Cash flow used in financing activities $(244,757) $(37,822)
  As of June 30,
  2020 2019
Working capital $325,518
 $573,186
Current ratio2.6:1 3.9:1 
Liabilities to equity ratio0.8:1 0.8:1 
Net Debt Ratio (1)
1.5:1 1.9:1 

(1)Table of Contents
Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP financial measure. See “Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.

Net cash provided by operating activities increased $37.3decreased $8.2 million, or 35%11%, from $106.0$77.4 million for the sixthree months ended June 30, 2019March 31, 2020 to $143.3$69.2 million for the sixthree months ended June 30, 2020March 31, 2021 due to net changes in certain non-cash adjustments to reconcile net income to operating cash flow and net changes in other operating assets and liabilities (as detailed in the consolidated statements of cash flows), partially offset by a decreaseand an increase in net income of $16.9$0.8 million.

Net cash provided by investing activities increased $203.9decreased $9.3 million, or 278%35%, from net cash used in investing activities of $73.5$26.6 million for the sixthree months ended June 30, 2019March 31, 2020 to net cash provided by investing activities of $130.4$17.3 million for the sixthree months ended June 30, 2020.March 31, 2021. Cash flows from investing activities are utilized primarily to fundincluded funding of pawn store acquisitions, purchases of furniture, fixtures, equipment and improvements, which includes capital expenditures for improvements to existing stores and for new store openings and other corporate assets, and discretionary purchases of store real property. In addition, cash flows related to net fundings/repayments of pawn and consumer loans are included in investing activities. The Company paid $7.8$1.2 million in cash related to current and prior-year store acquisitions, $20.5$9.5 million for furniture, fixtures, equipment and improvements and $19.6$14.4 million for discretionary store real property purchases during the sixthree months ended June 30, 2020March 31, 2021 compared to $38.2$5.5 million, $22.9$10.6 million and $31.9$9.6 million in the prior-year period, respectively. The Company received funds from a net decrease in pawn and consumer loans of $178.3$42.4 million during the sixthree months ended June 30, 2020March 31, 2021 compared to $19.6a net decrease of $52.3 million during the sixthree months ended June 30, 2019.March 31, 2020.

Net cash used in financing activities increased $206.9$23.9 million, or 547%33%, from $37.8$72.8 million for the sixthree months ended June 30, 2019March 31, 2020 to $244.8$96.7 million for the sixthree months ended June 30, 2020.March 31, 2021. Net payments on the Credit Facilitiescredit facilities were $138.5$79.0 million during the sixthree months ended June 30, 2020March 31, 2021 compared to net borrowings of $45.0$18.9 million during the sixthree months ended June 30, 2019.March 31, 2020. The Company funded $80.3$5.0 million worth of share repurchases and paid dividends of $22.5$11.1 million during the sixthree months ended June 30, 2020,March 31, 2021, compared to funding $61.6$80.3 million worth of share repurchases and dividends paid of $21.7$11.3 million during the sixthree months ended June 30, 2019.March 31, 2020. In addition, the Company paid $3.3$1.7 million in withholding taxes on net share settlements of restricted stock unit awards during the sixthree months ended June 30, 2020.March 31, 2021.

In July 2020,April 2021, the Company’s Board of Directors declared a $0.27$0.30 per share thirdsecond quarter cash dividend on common shares outstanding, or an aggregate of $11.2$12.3 million based on the June 30, 2020March 31, 2021 share count, which will be paid on AugustMay 28, 20202021 to stockholders of record as of AugustMay 14, 2020.2021. While the Company currently expects to continue the payment of quarterly cash dividends, the declaration and payment of cash dividends in the future (quarterly or otherwise) will be made by the Board of Directors, from time to time, subject to the Company’s financial condition, results of operations, business requirements, compliance with legal requirements, expected liquidity, debt covenant restrictions and other relevant factors, including the impact of COVID-19. In addition,

During the three months ended March 31, 2021, the Company repurchased a total of 84,000 shares of common stock at an aggregate cost of $5.0 million and an average cost per share of $59.06, and during three months ended March 31, 2020, repurchased 981,000 shares of common stock at an aggregate cost of $80.3 million and an average cost per share of $81.84. The Company has temporarily suspendedapproximately $116.9 million of remaining availability under its currentcurrently authorized stock repurchase program, which will likelyprograms. While the Company intends to continue through the end of 2020. The resumption of stockrepurchases under its active share repurchase programs, future share repurchases are subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and the impact of COVID-19.

The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during the three months ended March 31, 2021 (dollars in thousands):
Plan Authorization DatePlan Completion DateDollar Amount AuthorizedShares Purchased in 2021Dollar Amount Purchased in 2021Remaining Dollar Amount Authorized For Future Purchases
January 28, 2020Currently active$100,000 84,000 $4,967 $16,860 
January 27, 2021Currently active100,000 — — 100,000 
Total84,000 $4,967 $116,860 

As of June 30, 2020,March 31, 2021, the Company had contractual commitments to deliver a total of 31,50012,000 gold ounces between the months of July 2020April 2021 and JulyDecember 2021 at a weighted-average price of $1,611 per ounce. Subsequent to June 30, 2020, the Company committed to delivering an additional 5,000 gold ounces between the months of November 2020 and August 2021 at a weighted-average price of $1,795$1,855 per ounce. The ounces required to be delivered over this time period are within historical scrap gold volumes and the Company expects to have the required gold ounces to meet the commitments as they come due.

27


REGULATORY DEVELOPMENTS   

The Company ceased offering unsecured consumer lending and credit services products, including all payday and installment loans, in the U.S. Effective June 30, 2020, the Company no longer has any unsecured consumer lending or credit services operations in the U.S. or Latin America. The Company remains subject to significant regulation of its pawn and general business operations in all of the jurisdictions in which it operates. Existing regulations and regulatory developments are further and more completely described under “Governmental Regulation” in Part I, Item 1 of the Company’s 2019 annual report2020 Annual Report on Form 10-K filed with the Securities and Exchange Commission (“SEC”) on February 3, 2020. Other than as described below, there1, 2021. There have been no material changes in regulatory developments directly affecting the Company since December 31, 2019.2020.

In January 2021, the Illinois General Assembly passed the Predatory Loan Prevention Act (“PDLA”) that caps annual effective interest rates at 36% on most consumer loans, including payday and car title loans. On July 7, 2020,March 23, 2021, the Consumer Financial Protection Bureau (“CFPB”) published revisionsgovernor of Illinois signed the PDLA into law, making it effective immediately. The Company does not believe the PDLA applies to its regulation on payday, vehicle title, and certain small-dollar loans originally issued in 2017. Traditional possessory, non-recoursecollateralized pawn loans, were not covered underand to date no effort has been made by regulators to assert that it applies. However, there can be no assurance that the CFPB’s original 2017 regulation and remain excluded underIllinois authorities or other interested stakeholders will in the revised regulation.future interpret the PDLA to include collateralized pawn loans. The Company had 25 pawn stores located in Illinois as of March 31, 2021.


NON-GAAP FINANCIAL INFORMATION

The Company uses certain financial calculations such as adjusted net income, adjusted diluted earnings per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency results as factors in the measurement and evaluation of the Company’s operating performance and period-over-period growth. The Company derives these financial calculations on the basis of methodologies other than GAAP, primarily by excluding from a comparable GAAP measure certain items the Company does not consider to be representative of its actual operating performance. These financial calculations are “non-GAAP financial measures” as defined under the SEC rules. The Company uses these non-GAAP financial measures in operating its business because management believes they are less susceptible to variances in actual operating performance that can result from the excluded items, other infrequent charges and currency fluctuations. The Company presents these financial measures to investors because management believes they are useful to investors in evaluating the primary factors that drive the Company’s core operating performance and provide greater transparency into the Company’s results of operations. However, items that are excluded and other adjustments and assumptions that are made in calculating these non-GAAP financial measures are significant components in understanding and assessing the Company’s financial performance. These non-GAAP financial measures should be evaluated in conjunction with, and are not a substitute for, the Company’s GAAP financial measures. Further, because these non-GAAP financial measures are not determined in accordance with GAAP and are thus susceptible to varying calculations, the non-GAAP financial measures, as presented, may not be comparable to other similarly titled measures of other companies.

While acquisitions are an important part of the Company’s overall strategy, the Company has adjusted the applicable financial calculations to exclude merger and other acquisition expenses to allow more accurate comparisons of the financial results to prior periods. In addition, the Company does not consider these merger and other acquisition expenses to be related to the organic operations of the acquired businesses or its continuing operations and such expenses are generally not relevant to assessing or estimating the long-term performance of the acquired businesses. Merger and other acquisition expenses include incremental costs directly associated with merger and acquisition activities, including professional fees, legal expenses, severance, retention and other employee-related costs, contract breakage costs and costs related to the consolidation of technology systems and corporate facilities, among others.

The Company has certain leases in Mexico which are denominated in U.S. dollars. The lease liability of these U.S. dollar denominated leases, which is considered a monetary liability, is remeasured into Mexican pesos using current period exchange rates resulting in the recognition of foreign currency exchange gains or losses. The Company has adjusted the applicable financial measures to exclude these remeasurement gains or losses because they are non-cash, non-operating items that could create volatility in the Company’s consolidated results of operations due to the magnitude of the end of period lease liability being remeasured and to improve comparability of current periods presented with prior periods.

In conjunction with the Cash America merger in 2016, the Company recorded certain lease intangibles related to above or below market lease liabilities of Cash America which are included in the operating lease right of use asset on the consolidated balance sheets. As the Company continues to opportunistically purchase real estate from landlords at certain Cash America stores, the associated lease intangible, if any, is written-off and gain or loss is recognized. The Company has adjusted the applicable financial measures to exclude these gains or losses given the variability in size and timing of these transactions and because they are non-cash, non-operating gains or losses. The Company believes this improves comparability of operating results for current periods due to the adoption of ASC 842 on January 1, 2019.

presented with prior periods.
28



Adjusted Net Income and Adjusted Diluted Earnings Per Share

Management believes the presentation of adjusted net income and adjusted diluted earnings per share provides investors with greater transparency and provides a more complete understanding of the Company’s financial performance and prospects for the future by excluding items that management believes are non-operating in nature and not representative of the Company’s core operating performance of its continuing operations. In addition, management believes the adjustments shown below are useful to investors in order to allow them to compare the Company’s financial results for the current periods presented with the prior periods presented.

The following table provides a reconciliation between net income and diluted earnings per share calculated in accordance with GAAP to adjusted net income and adjusted diluted earnings per share, which are shown net of tax (in thousands, except per share amounts):
Three Months Ended March 31,
 20212020
In ThousandsPer ShareIn ThousandsPer Share
Net income and diluted earnings per share, as reported$33,715 $0.82 $32,918 $0.78 
Adjustments, net of tax:
Merger and acquisition expenses116  50 — 
Non-cash foreign currency loss related to lease liability421 0.01 3,069 0.07 
Non-cash write-off of certain Cash America merger related lease intangibles676 0.02 2,795 0.07 
Non-cash impairment of certain other assets (1)
  1,463 0.04 
Adjusted net income and diluted earnings per share$34,928 $0.85 $40,295 $0.96 
 Three Months Ended June 30, Six Months Ended June 30,
 2020 2019 2020 2019
 In Thousands Per Share In Thousands Per Share In Thousands Per Share In Thousands Per Share
Net income and diluted earnings per share, as reported$25,873
 $0.62
 $33,048
 $0.76
 $58,791
 $1.41
 $75,703
 $1.74
Adjustments, net of tax:               
Merger and other acquisition expenses96
 
 426
 0.01
 146
 
 530
 0.01
Non-cash foreign currency (gain) loss related to lease liability(308) 
 (136) 
 2,761
 0.07
 (374) (0.01)
Non-cash write-off of certain merger related lease intangibles (1)
140
 
 
 
 2,935
 0.07
 
 
Non-cash impairment of certain other assets (2)

 
 
 
 1,463
 0.04
 
 
Consumer lending wind-down costs and asset impairments71
 
 1,959
 0.05
 71
 
 1,959
 0.05
Adjusted net income and diluted earnings per share$25,872
 $0.62
 $35,297
 $0.82
 $66,167
 $1.59
 $77,818
 $1.79


(1)(1)Impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.
Certain above/below market store lease intangibles, recorded in conjunction with the Cash America merger in 2016, were written-off as a result of the Company purchasing the real estate from the landlords of the respective stores.

(2)
Impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.


The following tables providetable provides a reconciliation of the gross amounts, the impact of income taxes and the net amounts for the adjustments included in the table above (in thousands):

Three Months Ended March 31,
 20212020
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and acquisition expenses$166 $50 $116 $68 $18 $50 
Non-cash foreign currency loss related to lease liability602 181 421 4,384 1,315 3,069 
Non-cash write-off of certain Cash America merger related lease intangibles878 202 676 3,630 835 2,795 
Non-cash impairment of certain other assets   1,900 437 1,463 
Total adjustments$1,646 $433 $1,213 $9,982 $2,605 $7,377 
 Three Months Ended June 30,
 2020 2019
 Pre-tax Tax After-tax Pre-tax Tax After-tax
Merger and other acquisition expenses$134
 $38
 $96
 $556
 $130
 $426
Non-cash foreign currency gain related to lease liability(440) (132) (308) (195) (59) (136)
Non-cash write-off of certain merger related lease intangibles182
 42
 140
 
 
 
Consumer lending wind-down costs and asset impairments92
 21
 71
 2,544
 585
 1,959
Total adjustments$(32) $(31) $(1) $2,905
 $656
 $2,249
            
            
 Six Months Ended June 30,
 2020 2019
 Pre-tax Tax After-tax Pre-tax Tax After-tax
Merger and other acquisition expenses$202
 $56
 $146
 $705
 $175
 $530
Non-cash foreign currency loss (gain) related to lease liability3,944
 1,183
 2,761
 (535) (161) (374)
Non-cash write-off of certain merger related lease intangibles3,812
 877
 2,935
 
 
 
Non-cash impairment of certain other assets1,900
 437
 1,463
 
 
 
Consumer lending wind-down costs and asset impairments92
 21
 71
 2,544
 585
 1,959
Total adjustments$9,950
 $2,574
 $7,376
 $2,714
 $599
 $2,115

29



Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) and Adjusted EBITDA

The Company defines EBITDA as net income before income taxes, depreciation and amortization, interest expense and interest income and adjusted EBITDA as EBITDA adjusted for certain items as listed below that management considers to be non-operating in nature and not representative of its actual operating performance. The Company believes EBITDA and adjusted EBITDA are commonly used by investors to assess a company’s financial performance, and adjusted EBITDA is used in the calculation of the Net Debt Ratio as defined in the Company’s senior unsecured notes covenants. The following table provides a reconciliation of net income to EBITDA and adjusted EBITDA (dollars in thousands):
Trailing Twelve
Three Months EndedMonths Ended
March 31,March 31,
2021202020212020
Net income$33,715 $32,918 $107,376 $154,881 
Income taxes12,556 12,799 36,877 56,604 
Depreciation and amortization10,612 10,674 42,043 42,704 
Interest expense7,230 8,418 28,156 34,083 
Interest income(158)(185)(1,513)(1,036)
EBITDA63,955 64,624 212,939 287,236 
Adjustments:
Merger and acquisition expenses166 68 1,414 1,685 
Non-cash foreign currency loss (gain) related to lease liability602 4,384 (2,533)3,791 
Loss on extinguishment of debt — 11,737 — 
Non-cash write-off of certain Cash America merger related lease intangibles878 3,630 4,303 3,630 
Non-cash impairment of certain other assets 1,900  1,900 
Consumer lending wind-down costs and asset impairments — 109 3,454 
Adjusted EBITDA$65,601 $74,606 $227,969 $301,696 
Net Debt Ratio calculation:
Total debt (outstanding principal)$544,000 $655,519 
Less: cash and cash equivalents(54,641)(75,464)
Net debt$489,359 $580,055 
Adjusted EBITDA$227,969 $301,696 
Net Debt Ratio (Net Debt divided by Adjusted EBITDA)2.1 :11.9 :1
              Trailing Twelve
  Three Months Ended Six Months Ended Months Ended
  June 30, June 30, June 30,
  2020 2019 2020 2019 2020 2019
Net income $25,873
 $33,048
 $58,791
 $75,703
 $147,706
 $157,103
Income taxes  11,316
  12,238
  24,115
  28,426
  55,682
  54,285
Depreciation and amortization  10,324
  10,510
  20,998
  20,384
  42,518
  41,110
Interest expense  6,974
  8,548
  15,392
  16,918
  32,509
  33,364
Interest income  (525)  (155)  (710)  (359)  (1,406)  (1,082)
EBITDA  53,962
  64,189
  118,586
  141,072
  277,009
  284,780
Adjustments:                  
Merger and other acquisition expenses  134
  556
  202
  705
  1,263
  5,996
Non-cash foreign currency (gain) loss related to lease liability  (440)  (195)  3,944
  (535)  3,546
  (535)
Non-cash write-off of certain merger related lease intangibles  182
  
  3,812
  
  3,812
  
Non-cash impairment of certain other assets  
  
  1,900
  
  1,900
  
Consumer lending wind-down costs and asset impairments  92
  2,544
  92
  2,544
  1,002
  4,058
Adjusted EBITDA $53,930
 $67,094
 $128,536
 $143,786
 $288,532
 $294,299
                   
Net Debt Ratio calculation:                  
Total debt (outstanding principal)             $500,000
 $640,000
Less: cash and cash equivalents              (70,956)  (67,012)
Net debt             $429,044
 $572,988
Adjusted EBITDA             $288,532
 $294,299
Net Debt Ratio (Net Debt divided by Adjusted EBITDA)             1.5:1 1.9:1

30



Free Cash Flow and Adjusted Free Cash Flow

For purposes of its internal liquidity assessments, the Company considers free cash flow and adjusted free cash flow. The Company defines free cash flow as cash flow from operating activities less purchases of furniture, fixtures, equipment and improvements and net fundings/repayments of pawn and consumer loans,loan receivables, which are considered to be operating in nature by the Company but are included in cash flow from investing activities. Adjusted free cash flow is defined as free cash flow adjusted for merger and other acquisition expenses paid that management considers to be non-operating in nature.

Free cash flow and adjusted free cash flow are commonly used by investors as an additional measure of cash generated by business operations that may be used to repay scheduled debt maturities and debt service or, following payment of such debt obligations and other non-discretionary items, may be available to invest in future growth through new business development activities or acquisitions, repurchase stock, pay cash dividends or repay debt obligations prior to their maturities. These metrics can also be used to evaluate the Company’s ability to generate cash flow from business operations and the impact that this cash flow has on the Company’s liquidity. However, free cash flow and adjusted free cash flow have limitations as analytical tools and should not be considered in isolation or as a substitute for cash flow from operating activities or other income statement data prepared in accordance with GAAP. Free cash flow during the periods ended June 30, 2020 was significantly improved due primarily to increased cash flows from retail sales and a net reduction in pawn loans outstanding associated with impacts of COVID-19 as further described in the “Operating Results for the Three Months Ended June 30, 2020 Compared to the Three Months Ended June 30, 2019” section above. The following table reconciles cash flow from operating activities to free cash flow and adjusted free cash flow (in thousands):

Trailing Twelve
Three Months EndedMonths Ended
March 31,March 31,
2021202020212020
Cash flow from operating activities$69,174 $77,385 $214,053 $237,284 
Cash flow from certain investing activities:
Loan receivables, net (1)
42,394 52,279 97,123 44,469 
Purchases of furniture, fixtures, equipment and improvements(9,491)(10,581)(36,453)(45,234)
Free cash flow102,077 119,083 274,723 236,519 
Merger and acquisition expenses paid, net of tax benefit116 50 1,057 1,222 
Adjusted free cash flow$102,193 $119,133 $275,780 $237,741 

          Trailing Twelve
  Three Months Ended Six Months Ended Months Ended
  June 30, June 30, June 30,
  2020 2019 2020 2019 2020 2019
Cash flow from operating activities $65,914
 $34,276
 $143,299
 $105,973
 $268,922
 $229,435
Cash flow from certain investing activities:            
Loan receivables, net (1)
 126,000
 (22,642) 178,279
 19,574
 193,111
 (1,214)
Purchases of furniture, fixtures, equipment and improvements (9,895) (13,246) (20,476) (22,904) (41,883) (44,113)
Free cash flow 182,019
 (1,612) 301,102
 102,643
 420,150
 184,108
Merger and other acquisition expenses paid, net of tax benefit 96
 426
 146
 530
 892
 4,503
Adjusted free cash flow $182,115
 $(1,186) $301,248
 $103,173
 $421,042
 $188,611
(1)Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

(1)
Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

Constant Currency Results

The Company’s reporting currency is the U.S. dollar. However, certain performance metrics discussed in this report are presented on a “constant currency” basis, which is considered a non-GAAP financial measure. The Company’s management uses constant currency results to evaluate operating results of business operations in Latin America, which are primarily transacted in local currencies.

The Company believes constant currency results provide investors with valuable supplemental information regarding the underlying performance of its business operations in Latin America, consistent with how the Company’s management evaluates such performance and operating results. Constant currency results reported herein are calculated by translating certain balance sheet and income statement items denominated in local currencies using the exchange rate from the prior-year comparable period, as opposed to the current comparable period, in order to exclude the effects of foreign currency rate fluctuations for purposes of evaluating period-over-period comparisons. Business operations in Mexico, Guatemala and Colombia are transacted in Mexican pesos, Guatemalan quetzales and Colombian pesos, respectively.pesos. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. See the Latin America operations segment tables in “Results of Operations” above for additional reconciliation of certain constant currency amounts to as reported GAAP amounts.
31



ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market risks relating to the Company’s operations result primarily from changes in interest rates, gold prices and foreign currency exchange rates, and are described in detail in the Company’s 2019 annual report2020 Annual Report on Form 10-K. The impact of current-year fluctuations in gold prices and foreign currency exchange rates, in particular, are further discussed in Part I, Item 2 herein. The Company does not engage in speculative or leveraged transactions, nor does it hold or issue financial instruments for trading purposes. There have been no material changes to the Company’s exposure to market risks since December 31, 2019.2020.


ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

The Company’s management, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934) as of June 30, 2020March 31, 2021 (the “Evaluation Date”). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the Evaluation Date, the Company’s disclosure controls and procedures were effective.

Changes in Internal Control Over Financial Reporting

There have been no changes in the Company’s internal control over financial reporting during the quarter ended June 30, 2020March 31, 2021 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

Limitations on Effectiveness of Controls and Procedures

The Company’s management, including its Chief Executive Officer and Chief Financial Officer, does not expect that the Company’s disclosure controls and procedures or internal controls will prevent all possible error and fraud. The Company’s disclosure controls and procedures are, however, designed to provide reasonable assurance of achieving their objectives, and the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures are effective at that reasonable assurance level.

PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

There have been no material changes in the status of legal proceedings previously reported in the Company’s 2019 annual report2020 Annual Report on Form 10-K.

ITEM 1A. RISK FACTORS

Important risk factors that could materially affect the Company’s business, financial condition or results of operations in future periods are described in Part I, Item 1A, “Risk Factors” of the Company’s 2019 annual report2020 Annual Report on Form 10-K and Part II, Item 1A, “Risk Factors” of the Company’s March 31, 2020 quarterly report on Form 10-Q.10-K. These factors are supplemented by those discussed under “Management’s Discussion And Analysis Of Financial Condition And Results Of Operations” and “Regulatory Developments” in Part I, Item 2 of this quarterly report and in “Governmental Regulation” in Part I, Item 1 of the Company’s 2019 annual report2020 Annual Report on Form 10-K. There have been no material changes in the Company’s risk factors from those in Part I, Item 1A, “Risk Factors” of the Company’s 2019 annual report2020 Annual Report on Form 10-K and Part II, Item 1A, “Risk Factors” of the Company’s March 31, 2020 quarterly report on Form 10-Q.10-K.

32



ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

During the sixthree months ended June 30, 2020,March 31, 2021, the Company repurchased a total of 981,00084,000 shares of common stock at an aggregate cost of $80.3$5.0 million and an average cost per share of $81.84, all$59.06. The Company intends to continue repurchases under its active share repurchase programs, including through open market transactions under trading plans in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of which shares were repurchased in the first quarter prior1934, as amended, subject to a variety of factors, including, but not limited to, the temporary suspensionlevel of share repurchases in response tocash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the uncertainty related tomarket price of the Company’s stock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and the impact of COVID-19.

The following table provides the information with respect to purchases made by the Company of shares of its common stock during each month a share program was in effect during the three months ended June 30, 2020March 31, 2021 (dollars in thousands, except per share amounts):

Total
Number
Of Shares
Purchased
Average
Price
Paid
Per Share
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans
Approximate Dollar Value Of Shares That May Yet Be Purchased Under The Plans
January 1 through January 31, 2021— $— — $121,827 
February 1 through February 28, 202184,000 59.06 84,000 116,860 
March 1 through March 31, 2021— — — 116,860 
Total84,000 59.06 84,000 
  
Total
Number
Of Shares
Purchased
 
Average
Price
Paid
Per Share
 
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans
 Approximate Dollar Value Of Shares That May Yet Be Purchased Under The Plans
April 1 through April 30, 2020 
 
 
 $48,466
May 1 through May 31, 2020 
 
 
 $48,466
June 1 through June 30, 2020 
 
 
 $48,466
Total 
 
 
  

The following table provides purchases made by the Company of shares of its common stock under each share repurchase program in effect during the sixthree months ended June 30, 2020March 31, 2021 (dollars in thousands):

Plan Authorization DatePlan Completion DateDollar Amount AuthorizedShares Purchased in 2021Dollar Amount Purchased in 2021Remaining Dollar Amount Authorized For Future Purchases
January 28, 2020Currently active$100,000 84,000 $4,967 $16,860 
January 27, 2021Currently active100,000 — — 100,000 
Total84,000 $4,967 $116,860 

Plan Authorization Date Plan Completion Date Dollar Amount Authorized Shares Purchased in 2020 Dollar Amount Purchased in 2020 Remaining Dollar Amount Authorized For Future Purchases
October 24, 2018 January 30, 2020 $100,000
 344,000
 $28,797
 $
January 28, 2020 Currently active 100,000
 637,000
 51,534
 48,466
Total     981,000
 $80,331
 $48,466

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

Not Applicable.

ITEM 4. MINE SAFETY DISCLOSURES

Not Applicable.

ITEM 5. OTHER INFORMATION

None.

33



ITEM 6. EXHIBITS
  Incorporated by Reference 
Exhibit No.Exhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
3.1DEF 14A0-19133B04/29/2004
3.28-K001-109603.109/02/2016
3.3X
31.1    X
31.2    X
32.1    X
32.2    X
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHInline XBRL Taxonomy Extension Schema DocumentX
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentX
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentX
104Cover Page Interactive Data File (embedded within the Inline XBRL document contained in Exhibit 101)X
    Incorporated by Reference  
Exhibit No. Exhibit Description Form File No. Exhibit Filing Date Filed Herewith
3.1  DEF 14A 0-19133 B 04/29/2004  
3.2  8-K 001-10960 3.1 09/02/2016  
3.3  8-K 001-10960 3.1 04/24/2019  
31.1          X
31.2          X
32.1          X
32.2          X
101.INS Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document         X
101.SCH Inline XBRL Taxonomy Extension Schema Document         X
101.CAL Inline XBRL Taxonomy Extension Calculation Linkbase Document         X
101.DEF Inline XBRL Taxonomy Extension Definition Linkbase Document         X
101.LAB Inline XBRL Taxonomy Extension Label Linkbase Document         X
101.PRE Inline XBRL Taxonomy Extension Presentation Linkbase Document         X
104 Cover Page Interactive Data File (embedded within the Inline XBRL document contained in Exhibit 101)         X



34



SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Dated: April 26, 2021FIRSTCASH, INC.
Dated: July 27, 2020FIRSTCASH, INC.(Registrant)
(Registrant)
/s/ RICK L. WESSEL
Rick L. Wessel
Chief Executive Officer
(On behalf of the Registrant)
/s/ R. DOUGLAS ORR
R. Douglas Orr
Executive Vice President and Chief Financial Officer
(As Principal Financial and Accounting Officer)

35
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