UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549

FORM 10-Q
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended SeptemberJune 30, 20202021
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from __________ to ___________

Commission file number 001-10960
fcfs-20210630_g1.jpg
FIRSTCASH, INC.
(Exact name of registrant as specified in its charter)
Delaware75-2237318
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)

1600 West 7th Street, Fort Worth, Texas 76102
(Address of principal executive offices) (Zip code)

(817) 335-1100
(Registrant’s telephone number, including area code)

Not Applicable
(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $.01 per shareFCFSThe Nasdaq Stock Market

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes   No

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).     Yes   No



Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filerAccelerated filer
Non-accelerated filerSmaller reporting company
Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     Yes   No

As of OctoberJuly 20, 2020,2021, there were 41,440,49840,451,966 shares of common stock outstanding.





FIRSTCASH, INC.
FORM 10-Q FOR THE QUARTER ENDED SEPTEMBERJUNE 30, 20202021

INDEX



CAUTIONARY STATEMENT REGARDING RISKS AND UNCERTAINTIES THAT MAY AFFECT FUTURE RESULTS

Forward-Looking Information

This quarterly report contains forward-looking statements about the business, financial condition and prospects of FirstCash, Inc. and its wholly owned subsidiaries (together, the “Company”). Forward-looking statements, as that term is defined in the Private Securities Litigation Reform Act of 1995, can be identified by the use of forward-looking terminology such as “believes,” “projects,” “expects,” “may,” “estimates,” “should,” “plans,” “targets,” “intends,” “could,” “would,” “anticipates,” “potential,” “confident,” “optimistic” or the negative thereof, or other variations thereon, or comparable terminology, or by discussions of strategy, objectives, estimates, guidance, expectations and future plans. Forward-looking statements can also be identified by the fact these statements do not relate strictly to historical or current matters. Rather, forward-looking statements relate to anticipated or expected events, activities, trends or results. Because forward-looking statements relate to matters that have not yet occurred, these statements are inherently subject to risks and uncertainties.

While the Company believes the expectations reflected in forward-looking statements are reasonable, there can be no assurances such expectations will prove to be accurate. Security holders are cautioned such forward-looking statements involve risks and uncertainties. Certain factors may cause results to differ materially from those anticipated by the forward-looking statements made in this quarterly report. Such factors may include, without limitation, the risks, uncertainties and regulatory developmentsdevelopments: (1) related to the COVID-19 pandemic, which include risks and uncertainties related toincluding the current unknown duration and severity of the COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the timing, availability and efficacy of the COVID-19 vaccines in the jurisdictions in which the Company operates, the impact of governmental responses that have been, and may in the future be, imposed in response to the pandemic, including stimulus programs which could adversely impact lending demand and regulations which could adversely affect the Company’s ability to continue to fully operate, potential changes in consumer behavior and shopping patterns which could impact demand for both the Company’s pawn loan and retail products, the deteriorationchanges in the economic conditions in the United States and Latin America, which potentially could have an impact on discretionary consumer spending or impact demand for pawn loan products, and currency fluctuations, primarily involving the Mexican peso, and (2) those discussed and described in the Company’s 2019 annual reportmost recent Annual Report on Form 10-K filed with the Securities and Exchange Commission (the “SEC”) on February 3, 2020,, including the risks described in Part 1, Item 1A, “Risk Factors” thereof, and other reports filed subsequently by the Company with the SEC, including the Company’s quarterly report on Form 10-Q filed with the SEC on April 27, 2020.SEC. Many of these risks and uncertainties are beyond the ability of the Company to control, nor can the Company predict, in many cases, all of the risks and uncertainties that could cause its actual results to differ materially from those indicated by the forward-looking statements. The forward-looking statements contained in this quarterly report speak only as of the date of this quarterly report, and the Company expressly disclaims any obligation or undertaking to report any updates or revisions to any such statement to reflect any change in the Company’s expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.




PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

FIRSTCASH, INC.FIRSTCASH, INC.FIRSTCASH, INC.
CONSOLIDATED BALANCE SHEETSCONSOLIDATED BALANCE SHEETSCONSOLIDATED BALANCE SHEETS
(unaudited, in thousands)(unaudited, in thousands)(unaudited, in thousands)
September 30,December 31, June 30,December 31,
202020192019 202120202020
ASSETSASSETS   ASSETS   
Cash and cash equivalentsCash and cash equivalents$78,844 $61,183 $46,527 Cash and cash equivalents$50,061 $70,956 $65,850 
Fees and service charges receivableFees and service charges receivable36,423 48,587 46,686 Fees and service charges receivable40,183 30,418 41,110 
Pawn loansPawn loans270,619 385,907 369,527 Pawn loans312,166 230,383 308,231 
Consumer loans, net0 895 751 
InventoriesInventories168,664 281,921 265,256 Inventories216,955 179,967 190,352 
Income taxes receivableIncome taxes receivable7,534 1,944 875 Income taxes receivable7,324 4,988 9,634 
Prepaid expenses and other current assetsPrepaid expenses and other current assets10,647 9,275 11,367 Prepaid expenses and other current assets11,698 10,865 9,388 
Total current assetsTotal current assets572,731 789,712 740,989 Total current assets638,387 527,577 624,565 
Property and equipment, netProperty and equipment, net341,827 300,087 336,167 Property and equipment, net404,283 341,114 373,667 
Operating lease right of use assetOperating lease right of use asset289,175 288,460 304,549 Operating lease right of use asset299,223 283,063 298,957 
GoodwillGoodwill932,329 936,562 948,643 Goodwill1,017,273 929,575 977,381 
Intangible assets, netIntangible assets, net83,837 86,468 85,875 Intangible assets, net83,372 84,389 83,651 
Other assetsOther assets9,087 10,880 11,506 Other assets9,406 9,037 9,818 
Deferred tax assetsDeferred tax assets6,509 10,624 11,711 Deferred tax assets4,489 7,764 4,158 
Total assetsTotal assets$2,235,495 $2,422,793 $2,439,440 Total assets$2,456,433 $2,182,519 $2,372,197 
LIABILITIES AND STOCKHOLDERS’ EQUITYLIABILITIES AND STOCKHOLDERS’ EQUITY   LIABILITIES AND STOCKHOLDERS’ EQUITY   
Accounts payable and accrued liabilitiesAccounts payable and accrued liabilities$79,979 $81,999 $72,398 Accounts payable and accrued liabilities$103,331 $69,810 $81,917 
Customer depositsCustomer deposits36,189 41,686 39,736 Customer deposits44,486 35,439 34,719 
Income taxes payableIncome taxes payable183 713 4,302 Income taxes payable369 13,230 1,148 
Lease liability, currentLease liability, current84,970 83,328 86,466 Lease liability, current89,027 83,580 88,622 
Total current liabilitiesTotal current liabilities201,321 207,726 202,902 Total current liabilities237,213 202,059 206,406 
Revolving unsecured credit facilitiesRevolving unsecured credit facilities40,000 340,000 335,000 Revolving unsecured credit facilities163,000 200,000 123,000 
Senior unsecured notesSenior unsecured notes492,775 296,394 296,568 Senior unsecured notes493,303 296,923 492,916 
Deferred tax liabilitiesDeferred tax liabilities69,261 61,240 61,431 Deferred tax liabilities75,912 67,842 71,173 
Lease liability, non-currentLease liability, non-current188,212 181,257 193,504 Lease liability, non-current196,189 182,915 194,887 
Total liabilitiesTotal liabilities991,569 1,086,617 1,089,405 Total liabilities1,165,617 949,739 1,088,382 
Stockholders’ equity:Stockholders’ equity:   Stockholders’ equity:   
Common stockCommon stock493 493 493 Common stock493 493 493 
Additional paid-in capitalAdditional paid-in capital1,226,512 1,229,793 1,231,528 Additional paid-in capital1,219,948 1,226,512 1,221,788 
Retained earningsRetained earnings767,683 684,865 727,476 Retained earnings828,040 763,810 789,303 
Accumulated other comprehensive lossAccumulated other comprehensive loss(164,877)(113,516)(96,969)Accumulated other comprehensive loss(115,790)(172,150)(118,432)
Common stock held in treasury, at costCommon stock held in treasury, at cost(585,885)(465,459)(512,493)Common stock held in treasury, at cost(641,875)(585,885)(609,337)
Total stockholders’ equityTotal stockholders’ equity1,243,926 1,336,176 1,350,035 Total stockholders’ equity1,290,816 1,232,780 1,283,815 
Total liabilities and stockholders’ equityTotal liabilities and stockholders’ equity$2,235,495 $2,422,793 $2,439,440 Total liabilities and stockholders’ equity$2,456,433 $2,182,519 $2,372,197 
The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.
1


FIRSTCASH, INC.FIRSTCASH, INC.FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF INCOMECONSOLIDATED STATEMENTS OF INCOMECONSOLIDATED STATEMENTS OF INCOME
(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)
Three Months EndedNine Months Ended Three Months EndedSix Months Ended
September 30,September 30, June 30,June 30,
2020201920202019 2021202020212020
Revenue:Revenue:    Revenue:    
Retail merchandise salesRetail merchandise sales$234,982 $281,358 $819,011 $844,353 Retail merchandise sales$265,567 $287,400 $537,609 $584,029 
Pawn loan feesPawn loan fees99,570 142,879 343,675 420,994 Pawn loan fees109,909 101,990 225,431 244,105 
Wholesale scrap jewelry salesWholesale scrap jewelry sales25,281 25,661 74,437 82,352 Wholesale scrap jewelry sales14,102 22,785 34,477 49,156 
Consumer loan and credit services feesConsumer loan and credit services fees57 2,561 2,003 18,378 Consumer loan and credit services fees0 571 0 1,946 
Total revenueTotal revenue359,890 452,459 1,239,126 1,366,077 Total revenue389,578 412,746 797,517 879,236 
Cost of revenue:Cost of revenue:    Cost of revenue:    
Cost of retail merchandise soldCost of retail merchandise sold137,230 178,597 493,436 534,218 Cost of retail merchandise sold153,424 171,511 310,577 356,206 
Cost of wholesale scrap jewelry soldCost of wholesale scrap jewelry sold19,818 22,660 61,022 76,947 Cost of wholesale scrap jewelry sold11,932 18,357 29,129 41,204 
Consumer loan and credit services loss provisionConsumer loan and credit services loss provision104 223 (480)3,829 Consumer loan and credit services loss provision0 (223)0 (584)
Total cost of revenueTotal cost of revenue157,152 201,480 553,978 614,994 Total cost of revenue165,356 189,645 339,706 396,826 
Net revenueNet revenue202,738 250,979 685,148 751,083 Net revenue224,222 223,101 457,811 482,410 
Expenses and other income:Expenses and other income:    Expenses and other income:    
Store operating expensesStore operating expenses132,061 149,819 426,612 445,018 Store operating expenses139,128 141,051 276,452 294,551 
Administrative expensesAdministrative expenses24,354 30,576 85,642 94,426 Administrative expenses27,398 28,386 58,397 61,288 
Depreciation and amortizationDepreciation and amortization10,426 10,674 31,424 31,058 Depreciation and amortization10,902 10,324 21,514 20,998 
Interest expenseInterest expense6,561 8,922 21,953 25,840 Interest expense7,198 6,974 14,428 15,392 
Interest incomeInterest income(499)(429)(1,209)(788)Interest income(119)(525)(277)(710)
Merger and other acquisition expenses7 805 209 1,510 
Merger and acquisition expensesMerger and acquisition expenses1,086 134 1,252 202 
(Gain) loss on foreign exchange(Gain) loss on foreign exchange(432)1,648 1,639 926 (Gain) loss on foreign exchange(577)(614)(310)2,071 
Loss on extinguishment of debt11,737 11,737 
Write-offs and impairments of certain lease intangibles and other assets837 6,549 
Write-off of certain Cash America merger related lease intangiblesWrite-off of certain Cash America merger related lease intangibles401 182 1,279 3,812 
Impairment of certain other assetsImpairment of certain other assets0 0 1,900 
Total expenses and other incomeTotal expenses and other income185,052 202,015 584,556 597,990 Total expenses and other income185,417 185,912 372,735 399,504 
Income before income taxesIncome before income taxes17,686 48,964 100,592 153,093 Income before income taxes38,805 37,189 85,076 82,906 
Provision for income taxesProvision for income taxes2,624 14,203 26,739 42,629 Provision for income taxes10,378 11,316 22,934 24,115 
Net incomeNet income$15,062 $34,761 $73,853 $110,464 Net income$28,427 $25,873 $62,142 $58,791 
Earnings per share:Earnings per share:    Earnings per share:    
BasicBasic$0.36 $0.81 $1.78 $2.56 Basic$0.70 $0.62 $1.52 $1.41 
DilutedDiluted$0.36 $0.81 $1.77 $2.55 Diluted$0.70 $0.62 $1.52 $1.41 
The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.
2


FIRSTCASH, INC.FIRSTCASH, INC.FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(unaudited, in thousands)(unaudited, in thousands)(unaudited, in thousands)
Three Months EndedNine Months Ended Three Months EndedSix Months Ended
September 30,September 30, June 30,June 30,
2020201920202019 2021202020212020
Net incomeNet income$15,062 $34,761 $73,853 $110,464 Net income$28,427 $25,873 $62,142 $58,791 
Other comprehensive income:    
Other comprehensive income (loss):Other comprehensive income (loss):    
Currency translation adjustmentCurrency translation adjustment7,273 (9,584)(67,908)(399)Currency translation adjustment14,977 8,322 2,642 (75,181)
Comprehensive income$22,335 $25,177 $5,945 $110,065 
Comprehensive income (loss)Comprehensive income (loss)$43,404 $34,195 $64,784 $(16,390)
The accompanying notes are an integral part of these consolidated financial statements. The accompanying notes are an integral part of these consolidated financial statements. The accompanying notes are an integral part of these consolidated financial statements.

3


FIRSTCASH, INC.FIRSTCASH, INC.FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITYCONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITYCONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)
Nine Months Ended September 30, 2020
Six Months Ended June 30, 2021Six Months Ended June 30, 2021
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
SharesAmount   SharesAmount  SharesAmount   SharesAmount 
As of 12/31/201949,276 $493 $1,231,528 $727,476 $(96,969)6,947 $(512,493)$1,350,035 
Shares issued under share-based com-pensation plan, net of 46 shares net-settled— — (10,266)— — (93)6,939 (3,327)
As of 12/31/2020As of 12/31/202049,276 $493 $1,221,788 $789,303 $(118,432)8,238 $(609,337)$1,283,815 
Shares issued under share-based compensation plan, net of 28 shares net-settledShares issued under share-based compensation plan, net of 28 shares net-settled— — (7,090)— — (73)5,427 (1,663)
Share-based compensation expenseShare-based compensation expense— — 2,851 — — — — 2,851 Share-based compensation expense— — 3,625 — — — — 3,625 
Net incomeNet income— — — 32,918 — — — 32,918 Net income— — — 33,715 — — — 33,715 
Cash dividends ($0.27 per share)Cash dividends ($0.27 per share)— — — (11,268)— — — (11,268)Cash dividends ($0.27 per share)— — — (11,097)— — — (11,097)
Currency translation adjustmentCurrency translation adjustment— — — — (83,503)— — (83,503)Currency translation adjustment— — — — (12,335)— — (12,335)
Purchases of treasury stockPurchases of treasury stock— — — — — 981 (80,331)(80,331)Purchases of treasury stock— — — — — 84 (4,967)(4,967)
As of 3/31/202049,276 $493 $1,224,113 $749,126 $(180,472)7,835 $(585,885)$1,207,375 
As of 3/31/2021As of 3/31/202149,276 $493 $1,218,323 $811,921 $(130,767)8,249 $(608,877)$1,291,093 
Share-based compensation expenseShare-based compensation expense— — 2,399 — — — — 2,399 Share-based compensation expense— — 1,625 — — — — 1,625 
Net incomeNet income— — — 25,873 — — — 25,873 Net income— — — 28,427 — — — 28,427 
Cash dividends ($0.27 per share)— — — (11,189)— — — (11,189)
Cash dividends ($0.30 per share)Cash dividends ($0.30 per share)— — — (12,308)— — — (12,308)
Currency translation adjustmentCurrency translation adjustment— — — — 8,322 — — 8,322 Currency translation adjustment— — — — 14,977 — — 14,977 
Purchases of treasury stockPurchases of treasury stock— — — — — 452 (32,998)(32,998)
As of 6/30/202049,276 $493 $1,226,512 $763,810 $(172,150)7,835 $(585,885)$1,232,780 
As of 6/30/2021As of 6/30/202149,276 $493 $1,219,948 $828,040 $(115,790)8,701 $(641,875)$1,290,816 
Net income— — — 15,062 — — — 15,062 
Cash dividends ($0.27 per share)— — — (11,189)— — — (11,189)
Currency translation adjustment— — — — 7,273 — — 7,273 
As of 9/30/202049,276 $493 $1,226,512 $767,683 $(164,877)7,835 $(585,885)$1,243,926 
The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.
4


FIRSTCASH, INC.FIRSTCASH, INC.FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITYCONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITYCONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
CONTINUEDCONTINUEDCONTINUED
(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)(unaudited, in thousands, except per share amounts)
Nine Months Ended September 30, 2019
Six Months Ended June 30, 2020Six Months Ended June 30, 2020
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
Common
Stock
Additional
Paid-In
Capital
Retained
Earnings
Accum-
ulated
Other
Compre-
hensive
Loss
Common Stock
Held in Treasury
Total
Stock-
holders’
Equity
SharesAmount   SharesAmount  SharesAmount   SharesAmount 
As of 12/31/201849,276 $493 $1,224,608 $606,810 $(113,117)5,673 $(400,690)$1,318,104 
Shares issued under share-based com- pensation plan— — (1,441)— — (21)1,441 
As of 12/31/2019As of 12/31/201949,276 $493 $1,231,528 $727,476 $(96,969)6,947 $(512,493)$1,350,035 
Shares issued under share-based compensation plan, net of 46 shares net-settledShares issued under share-based compensation plan, net of 46 shares net-settled— — (10,266)— — (93)6,939 (3,327)
Share-based compensation expenseShare-based compensation expense— — 2,315 — — — — 2,315 Share-based compensation expense— — 2,851 — — — — 2,851 
Net incomeNet income— — — 42,655 — — — 42,655 Net income— — — 32,918 — — — 32,918 
Cash dividends ($0.25 per share)— — — (10,891)— — — (10,891)
Cash dividends ($0.27 per share)Cash dividends ($0.27 per share)— — — (11,268)— — — (11,268)
Currency translation adjustmentCurrency translation adjustment— — — — 5,423 — — 5,423 Currency translation adjustment— — — — (83,503)— — (83,503)
Purchases of treasury stockPurchases of treasury stock— — — — — 343 (29,190)(29,190)Purchases of treasury stock— — — — — 981 (80,331)(80,331)
As of 3/31/201949,276 $493 $1,225,482 $638,574 $(107,694)5,995 $(428,439)$1,328,416 
As of 3/31/2020As of 3/31/202049,276 $493 $1,224,113 $749,126 $(180,472)7,835 $(585,885)$1,207,375 
Exercise of stock options— — (319)— — (10)719 400 
Share-based compensation expenseShare-based compensation expense— — 2,315 — — — — 2,315 Share-based compensation expense— — 2,399 — — — — 2,399 
Net incomeNet income— — — 33,048 — — — 33,048 Net income— — — 25,873 — — — 25,873 
Cash dividends ($0.25 per share)— — — (10,777)— — — (10,777)
Cash dividends ($0.27 per share)Cash dividends ($0.27 per share)— — — (11,189)— — — (11,189)
Currency translation adjustmentCurrency translation adjustment— — — — 3,762 — — 3,762 Currency translation adjustment— — — — 8,322 — — 8,322 
Purchases of treasury stock— — — — — 328 (30,222)(30,222)
As of 6/30/201949,276 $493 $1,227,478 $660,845 $(103,932)6,313 $(457,942)$1,326,942 
As of 6/30/2020As of 6/30/202049,276 $493 $1,226,512 $763,810 $(172,150)7,835 $(585,885)$1,232,780 
Share-based compensation expense— — 2,315 — — — — 2,315 
Net income— — — 34,761 — — — 34,761 
Cash dividends ($0.25 per share)— — — (10,741)— — — (10,741)
Currency translation adjustment— — — — (9,584)— — (9,584)
Purchases of treasury stock— — — — — 80 (7,517)(7,517)
As of 9/30/201949,276 $493 $1,229,793 $684,865 $(113,516)6,393 $(465,459)$1,336,176 
The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.The accompanying notes are an integral part of these consolidated financial statements.
5


FIRSTCASH, INC.FIRSTCASH, INC.FIRSTCASH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWSCONSOLIDATED STATEMENTS OF CASH FLOWSCONSOLIDATED STATEMENTS OF CASH FLOWS
(unaudited, in thousands)(unaudited, in thousands)(unaudited, in thousands)
Nine Months Ended Six Months Ended
September 30,June 30,
20202019 20212020
Cash flow from operating activities:Cash flow from operating activities:  Cash flow from operating activities:  
Net incomeNet income$73,853 $110,464 Net income$62,142 $58,791 
Adjustments to reconcile net income to net cash flow provided by operating activities:Adjustments to reconcile net income to net cash flow provided by operating activities:  Adjustments to reconcile net income to net cash flow provided by operating activities:  
Non-cash portion of consumer loan credit loss provisionNon-cash portion of consumer loan credit loss provision(829)2,351 Non-cash portion of consumer loan credit loss provision0 (833)
Share-based compensation expenseShare-based compensation expense5,250 6,945 Share-based compensation expense5,250 5,250 
Depreciation and amortization expenseDepreciation and amortization expense31,424 31,058 Depreciation and amortization expense21,514 20,998 
Amortization of debt issuance costsAmortization of debt issuance costs1,219 1,429 Amortization of debt issuance costs793 772 
Loss on extinguishment of debt11,737 
Non-cash write-offs and impairments of certain lease intangibles and other assets6,549 
Write-off of certain Cash America merger related lease intangiblesWrite-off of certain Cash America merger related lease intangibles1,279 3,812 
Impairment of certain other assetsImpairment of certain other assets0 1,900 
Deferred income taxes, netDeferred income taxes, net11,401 7,451 Deferred income taxes, net4,444 8,557 
Changes in operating assets and liabilities, net of business combinations:Changes in operating assets and liabilities, net of business combinations:  Changes in operating assets and liabilities, net of business combinations:  
Fees and service charges receivableFees and service charges receivable8,291 (2,475)Fees and service charges receivable1,369 14,265 
Inventories purchased directly from customers, wholesalers or manufacturersInventories purchased directly from customers, wholesalers or manufacturers26,628 (358)Inventories purchased directly from customers, wholesalers or manufacturers(9,173)21,143 
Prepaid expenses and other assetsPrepaid expenses and other assets75 576 Prepaid expenses and other assets(2,107)271 
Accounts payable, accrued liabilities and other liabilitiesAccounts payable, accrued liabilities and other liabilities12,971 7,020 Accounts payable, accrued liabilities and other liabilities26,748 4,294 
Income taxesIncome taxes(11,203)(637)Income taxes1,490 4,079 
Net cash flow provided by operating activitiesNet cash flow provided by operating activities177,366 163,824 Net cash flow provided by operating activities113,749 143,299 
Cash flow from investing activities:Cash flow from investing activities:  Cash flow from investing activities:  
Loan receivables, net (1)
Loan receivables, net (1)
145,930 (2,998)
Loan receivables, net (1)
(8,492)178,279 
Purchases of furniture, fixtures, equipment and improvementsPurchases of furniture, fixtures, equipment and improvements(27,853)(33,104)Purchases of furniture, fixtures, equipment and improvements(21,025)(20,476)
Purchases of store real propertyPurchases of store real property(20,946)(42,954)Purchases of store real property(29,096)(19,596)
Acquisitions of pawn stores, net of cash acquiredAcquisitions of pawn stores, net of cash acquired(9,340)(41,986)Acquisitions of pawn stores, net of cash acquired(49,334)(7,764)
Net cash flow provided by (used in) investing activities87,791 (121,042)
Net cash flow (used in) provided by investing activitiesNet cash flow (used in) provided by investing activities(107,947)130,443 
Cash flow from financing activities:Cash flow from financing activities:  Cash flow from financing activities:  
Borrowings from unsecured credit facilitiesBorrowings from unsecured credit facilities221,925 191,000 Borrowings from unsecured credit facilities227,000 143,925 
Repayments of unsecured credit facilitiesRepayments of unsecured credit facilities(520,433)(146,000)Repayments of unsecured credit facilities(187,000)(282,433)
Issuance of senior unsecured notes due 2028500,000 
Redemption of senior unsecured notes due 2024(300,000)
Redemption premium and other redemption costs on senior unsecured notes due 2024(8,781)
Debt issuance costs paidDebt issuance costs paid(5,285)Debt issuance costs paid0 (134)
Purchases of treasury stockPurchases of treasury stock(80,331)(67,221)Purchases of treasury stock(36,427)(80,331)
Proceeds from exercise of stock options0 400 
Payment of withholding taxes on net share settlements of restricted stock unit awards(3,327)
Payment of withholding taxes on net share settlements of restricted stock awardsPayment of withholding taxes on net share settlements of restricted stock awards(1,663)(3,327)
Dividends paidDividends paid(33,646)(32,409)Dividends paid(23,405)(22,457)
Net cash flow used in financing activitiesNet cash flow used in financing activities(229,878)(54,230)Net cash flow used in financing activities(21,495)(244,757)
Effect of exchange rates on cashEffect of exchange rates on cash(2,962)838 Effect of exchange rates on cash(96)(4,556)
Change in cash and cash equivalentsChange in cash and cash equivalents32,317 (10,610)Change in cash and cash equivalents(15,789)24,429 
Cash and cash equivalents at beginning of the periodCash and cash equivalents at beginning of the period46,527 71,793 Cash and cash equivalents at beginning of the period65,850 46,527 
Cash and cash equivalents at end of the periodCash and cash equivalents at end of the period$78,844 $61,183 Cash and cash equivalents at end of the period$50,061 $70,956 
(1) Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.
The accompanying notes are an integral part of these consolidated financial statements.

(1)Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

The accompanying notes are an integral part of these consolidated financial statements.    




6


FIRSTCASH, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)

Note 1 - General

Basis of Presentation

The accompanying consolidated balance sheet as of December 31, 2019,2020, which is derived from audited financial statements, and the unaudited consolidated financial statements, including the notes thereto, include the accounts of FirstCash, Inc. and its wholly-owned subsidiaries (together, the “Company”). The Company regularly makes acquisitions and the results of operations for the acquired stores have been consolidated since the acquisition dates. All significant intercompany accounts and transactions have been eliminated.

These unaudited consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) for interim financial information and with the rules and regulations for reporting on Form 10-Q. Accordingly, they do not include certain information and disclosures required for comprehensive financial statements. These interim period financial statements should be read in conjunction with the Company’s consolidated financial statements, which are included in the Company’s annual reportAnnual Report on Form 10-K for the year ended December 31, 2019,2020, filed with the Securities and Exchange Commission (the “SEC”) on February 3, 2020.1, 2021. The consolidated financial statements as of SeptemberJune 30, 20202021 and 2019,2020, and for the three month and ninesix month periods ended SeptemberJune 30, 20202021 and 2019,2020, are unaudited, but in management’s opinion include all adjustments (consisting of only normal recurring adjustments) considered necessary to present fairly the financial position, results of operations and cash flow for such interim periods. Operating results for the periods ended SeptemberJune 30, 20202021 are not necessarily indicative of the results that may be expected for the full year.

The Company has significant operations in Latin America, where in Mexico, Guatemala and Colombia, the functional currency is the Mexican peso, Guatemalan quetzal and Colombian peso, respectively.peso. Accordingly, the assets and liabilities of these subsidiaries are translated into U.S. dollars at the exchange rate in effect at each balance sheet date, and the resulting adjustments are accumulated in other comprehensive income (loss) as a separate component of stockholders’ equity. Revenues and expenses are translated at the average exchange rates occurring during the respective period. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar.

Continuing Impact of COVID-19

In December 2019,The COVID-19 pandemic impacted the Company’s business and results of operations in a novel strainvariety of coronavirus (“COVID-19”) surfacedways beginning in China and rapidly spread throughout the world. In March of 2020, the World Health Organization declared the outbreak a pandemic. Beginning at the end of the first quarter of 2020 and during the second quarter of 2020 many countries, states and other local government officials reacted by instituting quarantines, shelter-in-place and other orders mandating non-essential business closures, travel restrictions and other measures in an effort to reduce the spread of COVID-19 in addition to instituting broad-based stimulus, relief and forbearance programs in an effort to mitigate the economic impact of the pandemic.

The broad shutdowns in response to COVID-19 caused significantly reduced levels of personal spending by consumers in the U.S. and Latin America. This resulted in a significant decline in pawn lending activities, including increased redemptions of existing loans and decreased originations of new loans. Further impacting pawn loan demand during the second quarter were federal stimulus payments, forbearance programs and enhanced unemployment benefits in the U.S. and increased cross-border remittance payments from the U.S. to many Latin American countries. Beginning in approximately May and continuing through September 30, 2020, pawn loan originations began to recover, although pawn loan balances as of September 30, 2020 were still significantly lower than balances in the prior year. Resulting pawn loan fees and inventory levels were negatively impacted during the second and third quarters as a result of the lower pawn loan balances.

As most of the Company’s pawn stores were able to remain open as an essential business during the broad lock-downs, retail sales during the second quarter benefited from strong demand for stay-at-home products, such as consumer electronics, tools and sporting goods and were further enhanced by federal stimulus payments in the U.S., which drove additional demand across most product categories, including jewelry. These positive impacts on second quarter retail sales in Latin America were largely offset by a three-week regulatory prohibition of retail transactions in Mexico the last three weeks of May and closures of stores in El Salvador and Colombia during much of the second quarter. The strong retail demand experienced in the U.S. in the second quarter continued through much of the third quarter, although lower inventory balances also negatively impacted retail sales. Latin America’s sales were further impacted by a slower economic recovery compared to the U.S. As a result of the increased
7


retail sales, especially in the second quarter, and less forfeited inventory from lower pawn receivable balances, inventory balances as of September 30, 2020 were significantly lower than balances in the prior year.

In addition, the economic global uncertainty resulting from COVID-19 has resulted in increased currency volatility that has resulted in adverse currency rate fluctuations, especially with respect to the Mexican peso.

into 2021. The extent to which COVID-19 impactscontinues to impact the Company’s operations, results of operations, liquidity and financial condition will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration and severity of the outbreak,COVID-19 pandemic, which may be impacted by variants of the COVID-19 virus and the adoption rate of the COVID-19 vaccines in the jurisdictions in which the Company operates, and the actions taken to contain itsthe impact of COVID-19, as well as further actions such as additional stimulus programs, taken to limit the resulting economic impact. In particular, government stimulus and other transfer programs have and may continue to have a material adverse impact among others.on demand for pawn loans in future periods.

Use of Estimates

The preparation of interim financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and related revenue and expenses, and the disclosure of gain and loss contingencies at the date of the financial statements. The extent to which COVID-19 impacts the Company’s operations, results of operations, liquidity and financial condition, includingSuch estimates and assumptions used by the Company in the calculationare subject to a number of risks and evaluation of the accrual for earned but uncollected pawn loan fees, impairment of goodwill and other intangible assets and current and deferred tax assets and liabilities, will depend on future developments,uncertainties, which are highly uncertain and cannot be predicted with confidence, including the duration and severity of the outbreak, and the actions takenmay cause actual results to contain its impact, as well as actions taken to limit the resulting economic impact, among others. The Company’s future assessment of the magnitude and duration of the COVID-19 pandemic, as well as other factors, could result in material impacts todiffer materially from the Company’s financial statements in future reporting periods.estimates.

Recent Accounting PronouncementsReclassification

InCertain amounts in the consolidated financial statements as of and for the six months ended June 2016,30, 2020 have been reclassified in order to conform to the Financial Accounting Standards Board issued ASU No. 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments” (“ASU 2016-13”). ASU 2016-13 amends the impairment model by requiring entities to use a forward-looking approach based on expected losses to estimate credit losses on certain types of financial instruments, including trade receivables. In November 2018, the Financial Accounting Standards Board issued ASU No. 2018-19, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses” (“ASU 2018-19”) which clarifies that receivables arising from operating leases are accounted for using lease guidance and not as financial instruments. In April 2019, the Financial Accounting Standards Board issued ASU No. 2019-04, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments” (“ASU 2019-04”) which clarifies treatment of certain credit losses. In May 2019, the Financial Accounting Standards Board issued ASU No. 2019-05, “Financial Instruments - Credit Losses (Topic 326): Targeted Transition Relief ” (“ASU 2019-05”) which provides an option to irrevocably elect to measure certain individual financial assets at fair value instead of amortized cost. In November 2019, the Financial Accounting Standards Board issued ASU No. 2019-11, “Codification Improvements to Topic 326, Financial Instruments - Credit Losses” (“ASU 2019-11”), which provides guidance around how to report expected recoveries. In February 2020, the Financial Accounting Standards Board issued ASU No. 2020-02, “Financial Instruments - Credit Losses (Topic 326) (“ASU 2020-02”) which provides updated guidance on how an entity should measure credit losses on financial instruments and delayed the effective date of the original pronouncement for smaller reporting companies. ASU 2016-13, ASU 2018-19, ASU 2019-04, ASU 2019-05, ASU 2019-11 and ASU 2020-02 (collectively, “ASC 326”) are effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted. The adoption of ASC 326 did not have a material impact on the Company’s recognition of financial instruments within the scope of the standard.

In January 2017, the Financial Accounting Standards Board issued ASU No. 2017-04, “Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment” (“ASU 2017-04”), which eliminates step two from the goodwill impairment test and, instead, requires an entity to perform its annual or interim goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An entity still has the option to perform the qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary. The guidance is effective for annual or any interim goodwill impairment tests in fiscal years beginning after December 15, 2019 and should be adopted on a prospective basis. The adoption of ASU 2017-04 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.2021 presentation.


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In August 2018, the FinancialRecent Accounting Standards Board issued ASU No. 2018-13, “Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement” (“ASU 2018-13”). ASU 2018-13 modifies the disclosure requirements on fair value measurements. ASU 2018-13 is effective for public entities for fiscal years beginning after December 15, 2019, with early adoption permitted for any removed or modified disclosures. The adoption of ASU 2018-13 did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.Pronouncements

In December 2019, the Financial Accounting Standards Board issued ASU No 2019-12, “Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes” (“ASU 2019-12”). ASU 2019-12 removes certain exceptions to the general principles in Topic 740 in Generally Accepted Accounting Principles. ASU 2019-12 is effective for public entities for fiscal years beginning after December 15, 2020, with early adoption permitted. The Company does not expectadoption of ASU 2019-12 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

In March 2020, the Financial Accounting Standards Board issued ASU 2020-03, “Codification Improvements to Financial Instruments” (“ASU 2020-03”). ASU 2020-03 improves and clarifies various financial instruments topics. ASU 2020-03 includes seven different issues that describe the areas of improvement and the related amendments to GAAP, intended to make the standards easier to understand and apply by eliminating inconsistencies and providing clarifications. The Company adopted ASU 2020-03 upon issuance, which did not have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

In March 2020, the Financial Accounting Standards Board issued ASU No 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting” (“ASU 2020-04”). ASU 2020-04 provides temporary optional expedients and exceptions to the GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. ASU 2020-04 iswas effective beginning on March 12, 2020, and the Company may elect to apply the amendments prospectively through December 31, 2022. The Company does not expect ASU 2020-04 to have a material effect on the Company’s current financial position, results of operations or financial statement disclosures.

Note 2 - Earnings Per Share

The following table sets forth the computation of basic and diluted earnings per share (in thousands, except per share amounts):
Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Numerator:    
Net income$15,062 $34,761 $73,853 $110,464 
Denominator:    
Weighted-average common shares for calculating basic earnings per share41,440 42,957 41,597 43,183 
Effect of dilutive securities:    
Stock options and restricted stock unit awards96 210 94 175 
Weighted-average common shares for calculating diluted earnings per share41,536 43,167 41,691 43,358 
Earnings per share:    
Basic$0.36 $0.81 $1.78 $2.56 
Diluted$0.36 $0.81 $1.77 $2.55 

Three Months EndedSix Months Ended
June 30,June 30,
 2021202020212020
Numerator:    
Net income$28,427 $25,873 $62,142 $58,791 
Denominator:    
Weighted-average common shares for calculating basic earnings per share40,754 41,440 40,893 41,676 
Effect of dilutive securities:    
Stock options and restricted stock unit awards48 91 36 93 
Weighted-average common shares for calculating diluted earnings per share40,802 41,531 40,929 41,769 
Earnings per share:    
Basic$0.70 $0.62 $1.52 $1.41 
Diluted$0.70 $0.62 $1.52 $1.41 

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Note 3 - Acquisitions

Consistent with the Company’s strategy to continue its expansion of pawn stores in selectedstrategic markets, during the ninesix months ended SeptemberJune 30, 2020,2021, the Company acquired 4028 pawn stores in Mexicothe U.S. in 2 separate transactions. The aggregate purchase price for these acquisitions totaled $7.2$50.7 million, net of cash acquired and subject to future post-closing adjustments. The aggregate purchase price was composed of $6.4$48.4 million in cash paid during the nine months ended September 30, 2020at closing and remaining short-term amounts payable to the sellersellers of approximately $0.8$2.3 million.

The purchase price of each of the 20202021 acquisitions was allocated to assets acquired and liabilities assumed based upon the estimated fair market values at the date of acquisition. The excess purchase price over the estimated fair market value of the net assets acquired has been recorded as goodwill. The goodwill arising from these acquisitions consists largely of the synergies and economies of scale expected from combining the operations of the Company and the pawn stores acquired. These acquisitions were not material individually or in the aggregate to the Company’s consolidated financial statements.

8


The estimated fair value of the assets acquired and liabilities assumed are preliminary, as the Company is gathering information to finalize the valuation of these assets and liabilities. The preliminary allocation of the aggregate purchase prices for these individually immaterial acquisitions during the six months ended June 30, 2021 is as follows (in thousands):

Pawn loans$5,658 
Pawn loan fees receivable306 
Inventories5,481 
Other current assets161 
Property and equipment839 
Goodwill (1)
38,920 
Intangible assets620 
Current liabilities(1,271)
Aggregate purchase price$50,714 

(1)Substantially all of the goodwill is expected to be deductible for U.S. income tax purposes.

The results of operations for the acquired stores have been consolidated since the respective acquisition dates. During 2021, revenue from the acquired stores was $3.7 million and the loss from the combined acquisitions since the acquisition dates (including $0.9 million of transaction and integration costs, net of tax) was approximately $0.1 million.

Note 4 - Operating Leases

The Company leases the majority of its pawnshop locations under operating leases and determines if an arrangement is or contains a lease at inception. Many leases include both lease and non-lease components, which the Company accounts for separately. Lease components include rent, taxes and insurance costs while non-lease components include common area or other maintenance costs. Operating leases are included in operating lease right of use assets, lease liability, current and lease liability, non-current in the consolidated balance sheets. The Company does not have any finance leases.

Leased facilities are generally leased for a term of three to five years with one or more options to renew for an additional three to five years, typically at the Company’s sole discretion. In addition, the majority of these leases can be terminated early upon an adverse change in law which negatively affects the store’s profitability. The Company regularly evaluates renewal and termination options to determine if the Company is reasonably certain to exercise the option, and excludes these options from the lease term included in the recognition of the operating lease right of use asset and lease liability until such certainty exists. The weighted-average remaining lease term for operating leases as of SeptemberJune 30, 20202021 and 20192020 was 4.1 years and 3.9 years, respectively.

The operating lease right of use asset and lease liability is recognized based on the present value of the future minimum lease payments over the lease term at the commencement date. The Company’s leases do not provide an implicit rate and therefore, it uses its incremental borrowing rate based on the information available at the lease commencement date in determining the present value of the lease payments. The Company utilizes a portfolio approach for determining the incremental borrowing rate to apply to groups of leases with similar characteristics. The weighted-average discount rate used to measure the lease liability as of SeptemberJune 30, 2021 and 2020 and 2019 was 7.2%6.6% and 7.6%, respectively.

The Company has certain operating leases in Mexico which are denominated in U.S. dollars. The liability related to these leases is considered a monetary liability, and requires remeasurement each reporting period into the functional currency (Mexican pesos) using reporting date exchange rates. The remeasurement results in the recognition of foreign currency exchange gains or losses each reporting period, which can produce a certain level of earnings volatility. The Company recognized a foreign currency gain of $0.4$0.7 million and a loss of $0.5$0.4 million during the three months ended SeptemberJune 30, 20202021 and 2019,2020, respectively, related to the remeasurement of these U.S. dollar denominated operating leases, which is included in (gain) loss on foreign exchange in the accompanying consolidated statements of income. During the ninesix months ended SeptemberJune 30, 20202021 and 2019,2020, the Company recognized a foreign currency lossgain of $3.5$0.1 million and a gainloss of $49,000,$3.9 million, respectively, related to these U.S. dollar denominated leases.


10
9


Lease expense is recognized on a straight-line basis over the lease term, with variable lease expense recognized in the period such payments are incurred. The following table details the components of lease expense included in store operating expenses in the consolidated statements of income during the three and ninesix months ended SeptemberJune 30, 20202021 and 20192020 (in thousands):
Three Months EndedNine Months Ended
September 30,September 30,
2020201920202019
Operating lease expense$30,038 $31,083 $90,673 $93,355 
Variable lease expense (1)
3,656 2,860 10,604 7,114 
Total operating lease expense$33,694 $33,943 $101,277 $100,469 

Three Months EndedSix Months Ended
June 30,June 30,
2021202020212020
Operating lease expense$31,374 $29,425 $62,439 $60,635 
Variable lease expense (1)
3,939 3,403 7,773 6,948 
Total operating lease expense$35,313 $32,828 $70,212 $67,583 

(1)Variable lease costs consist primarily of taxes, insurance and common area or other maintenance costs paid based on actual costs incurred by the lessor and can therefore vary over the lease term.

The following table details the maturity of lease liabilities for all operating leases as of SeptemberJune 30, 20202021 (in thousands):
Three months ending December 31, 2020$27,118 
202196,255 
202274,028 
202354,502 
202432,970 
Thereafter30,471 
Total$315,344 
Less amount of lease payments representing interest(42,162)
Total present value of lease payments$273,182 

Six months ending December 31, 2021$55,118 
202293,320 
202373,240 
202449,834 
202524,806 
Thereafter29,285 
Total$325,603 
Less amount of lease payments representing interest(40,387)
Total present value of lease payments$285,216 

The following table details supplemental cash flow information related to operating leases for the ninesix months ended SeptemberJune 30, 20202021 and 20192020 (in thousands):
Nine Months Ended
September 30,
20202019
Cash paid for amounts included in the measurement of operating lease liabilities$82,473 $87,509 
Leased assets obtained in exchange for new operating lease liabilities$81,151 $43,616 

Six Months Ended
June 30,
20212020
Cash paid for amounts included in the measurement of operating lease liabilities$56,570 $56,165 
Leased assets obtained in exchange for new operating lease liabilities$49,209 $46,096 


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Note 5 - Long-Term Debt

The following table details the Company’s long-term debt at the respective principal amounts, net of unamortized debt issuance costs on the senior unsecured notes (in thousands):
As of September 30,As of December 31,
202020192019
Revolving unsecured credit facility, maturing 2024 (1)
$40,000 $340,000 $335,000 
5.375% senior unsecured notes due 2024 (2)
0 296,394 296,568 
4.625% senior unsecured notes due 2028 (3)
492,775 
Total long-term debt$532,775 $636,394 $631,568 

As of June 30,As of
December 31,
202120202020
Revolving unsecured credit facility, maturing 2024 (1)
163,000 200,000 123,000 
5.375% senior unsecured notes due 2024 (2)
0 296,923 
4.625% senior unsecured notes due 2028 (3)
493,303 492,916 
Total long-term debt$656,303 $496,923 $615,916 

(1)Debt issuance costs related to the Company’s revolving unsecured credit facilities are included in other assets in the accompanying consolidated balance sheets.

(2)As of SeptemberJune 30, 2019 and December 31, 2019,2020, deferred debt issuance costs of $3.6$3.1 million and $3.4 million, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes due 2024 in the accompanying consolidated balance sheets.

(3)As of SeptemberJune 30, 2021 and December 31, 2020, deferred debt issuance costs of $7.2$6.7 million and $7.1 million, respectively, are included as a direct deduction from the carrying amount of the senior unsecured notes due 2028 in the accompanying consolidated balance sheets.

Revolving Unsecured Credit Facility

As of SeptemberJune 30, 2020,2021, the Company maintained an unsecured line of credit with a group of U.S. based commercial lenders (the “Credit Facility”) in the amount of $500.0 million. The Credit Facility matures on December 19, 2024. As of SeptemberJune 30, 2020,2021, the Company had $40.0$163.0 million in outstanding borrowings and $3.0$3.4 million in outstanding letters of credit under the Credit Facility, leaving $457.0$333.6 million available for future borrowings, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option, of either (1) the prevailing London Interbank Offered Rate (“LIBOR”)LIBOR (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50%0.325% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at SeptemberJune 30, 20202021 was 2.63%2.66% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was in compliance with the covenants of the Credit Facility as of SeptemberJune 30, 2020.2021. During the ninesix months ended SeptemberJune 30, 2020,2021, the Company madereceived net paymentsproceeds of $295.0$40.0 million from borrowings pursuant to the Credit Facility.

Revolving Unsecured Uncommitted Credit Facility

During March 2020,As of June 30, 2021, the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered intomaintained an unsecured and uncommitted line of credit guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate (“TIIE”) plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of SeptemberJune 30, 2020.2021. At SeptemberJune 30, 2020,2021, the Company had 0 amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.


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Senior Unsecured Notes Due 2028

On August 26, 2020, the Company completed an offering ofissued $500.0 million of 4.625% senior unsecured notes due on September 1, 2028 (the “Notes”), all of which are currently outstanding. Interest on the Notes is payable semi-annually in arrears on March 1 and September 1, commencing on March 1, 2021. The Notes were sold in a private placement in reliance on Rule 144A and Regulation S under the Securities Act of 1933, as amended (the “Securities Act”). The Company used the proceeds from the offering to redeem its outstanding $300.0 million, 5.375% senior notes due 2024 (the “2024 Notes”), to pay down a portion of the Credit Facility and to pay for related fees and expenses associated with the offering and the redemption of the 2024 Notes. The Company capitalized approximately $7.3 million in debt issuance costs, which consisted primarily of the initial purchaser’s discount and fees and legal and other professional expenses. The debt issuance costs are being amortized over the life of the Notes as a component of interest expense and are carried as a direct deduction from the carrying amount of the Notes in the accompanying consolidated balance sheets.

1. The Notes are fully and unconditionally guaranteed on a senior unsecured basis jointly and severally by all of the Company's existing and future domestic subsidiaries that guarantee its Credit Facility. The Notes will permit the Company to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt Ratio”) is less than 2.75 to 1. The Net Debt Ratio is defined generally in the indenture governing the Notes (the “Indenture”) as the ratio of (1) the total consolidated debt of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period.

The Company mayutilized the net proceeds from the offering of the Notes to redeem some or all of the Notes at any time on or after September 1, 2023, at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any. In addition, prior to September 1, 2023, the Company may redeem some or all of the Notes at a price equal to 100% of the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem up to 40% of the Notes on or prior to September 1, 2023 with the proceeds of certain equity offerings at the redemption prices set forth in the Indenture. If the Company sells certain assets or consummates certain change in control transactions, the Company will be required to make an offer to repurchase the Notes.

Redemption of 2024 Notes

During the three months ended September 30, 2020, the Company redeemed all outstanding 2024 Notes. As a result, the Company recognized a loss on extinguishment of debt of $11.7$300.0 million which includes the redemption premium paid over the outstanding $300.0 millionaggregate principal amount of the Company’s 5.375% senior notes due 2024 Notes and other redemption coststo repay a portion of $8.8 million and the write-off of unamortized debt issuance costs of $2.9 million.Company’s Credit Facility.

Note 6 - Fair Value of Financial Instruments

The fair value of financial instruments is determined by reference to various market data and other valuation techniques, as appropriate. Financial assets and liabilities are classified based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to the fair value measurement requires judgment, and may affect the valuation of the fair value of assets and liabilities and their placement within the fair value hierarchy levels. The three fair value levels are (from highest to lowest):

Level 1: Quoted market prices in active markets for identical assets or liabilities.
Level 2: Observable market-based inputs or unobservable inputs that are corroborated by market data.
Level 3: Unobservable inputs that are not corroborated by market data.

Recurring Fair Value Measurements

As of SeptemberJune 30, 2021, 2020 2019 and December 31, 2019,2020, the Company did not have any financial assets or liabilities measured at fair value on a recurring basis.


13


Fair Value Measurements on a Non-Recurring Basis

The Company measures non-financial assets and liabilities, such as property and equipment and intangible assets, at fair value on a non-recurring basis, or when events or circumstances indicate that the carrying amount of the assets may be impaired. During the ninesix months ended SeptemberJune 30, 2020, the Company recorded a $1.9 million impairment related to a non-financial, non-operating asset that was included in other assets in the consolidated balance sheets.

Financial Assets and Liabilities Not Measured at Fair Value

The Company’s financial assets and liabilities as of September 30, 2020, 2019 and December 31, 2019 that are not measured at fair value in the consolidated balance sheets are as follows (in thousands):
Carrying ValueEstimated Fair Value
September 30,September 30,Fair Value Measurements Using
20202020Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$78,844 $78,844 $78,844 $0 $0 
Fees and service charges receivable36,423 36,423 0 0 36,423 
Pawn loans270,619 270,619 0 0 270,619 
$385,886 $385,886 $78,844 $0 $307,042 
Financial liabilities:
Revolving unsecured credit facilities$40,000 $40,000 $0 $40,000 $0 
Senior unsecured notes (outstanding principal)500,000 508,000 0 508,000 0 
$540,000 $548,000 $0 $548,000 $0 

Carrying ValueEstimated Fair Value
September 30,September 30,Fair Value Measurements Using
20192019Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$61,183 $61,183 $61,183 $$
Fees and service charges receivable48,587 48,587 48,587 
Pawn loans385,907 385,907 385,907 
Consumer loans, net895 895 895 
$496,572 $496,572 $61,183 $$435,389 
Financial liabilities:
Revolving unsecured credit facility$340,000 $340,000 $$340,000 $
Senior unsecured notes (outstanding principal)300,000 309,000 309,000 
$640,000 $649,000 $$649,000 $
1412


Carrying ValueEstimated Fair Value
December 31,December 31,Fair Value Measurements Using
20192019Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$46,527 $46,527 $46,527 $$
Fees and service charges receivable46,686 46,686 46,686 
Pawn loans369,527 369,527 369,527 
Consumer loans, net751 751 751 
$463,491 $463,491 $46,527 $$416,964 
Financial liabilities:
Revolving unsecured credit facility$335,000 $335,000 $$335,000 $
Senior unsecured notes (outstanding principal)300,000 310,000 310,000 
$635,000 $645,000 $$645,000 $
Financial Assets and Liabilities Not Measured at Fair Value

The Company’s financial assets and liabilities as of June 30, 2021, 2020 and December 31, 2020 that are not measured at fair value in the consolidated balance sheets are as follows (in thousands):

Carrying ValueEstimated Fair Value
June 30,June 30,Fair Value Measurements Using
20212021Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$50,061 $50,061 $50,061 $$
Fees and service charges receivable40,183 40,183 40,183 
Pawn loans312,166 312,166 312,166 
$402,410 $402,410 $50,061 $$352,349 
Financial liabilities:
Revolving unsecured credit facilities$163,000 $163,000 $$163,000 $
Senior unsecured notes (outstanding principal)500,000 521,000 521,000 
$663,000 $684,000 $$684,000 $

Carrying ValueEstimated Fair Value
June 30,June 30,Fair Value Measurements Using
20202020Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$70,956 $70,956 $70,956 $$
Fees and service charges receivable30,418 30,418 30,418 
Pawn loans230,383 230,383 230,383 
$331,757 $331,757 $70,956 $$260,801 
Financial liabilities:
Revolving unsecured credit facilities$200,000 $200,000 $$200,000 $
Senior unsecured notes (outstanding principal)300,000 300,000 300,000 
$500,000 $500,000 $$500,000 $

Carrying ValueEstimated Fair Value
December 31,December 31,Fair Value Measurements Using
20202020Level 1Level 2Level 3
Financial assets:
Cash and cash equivalents$65,850 $65,850 $65,850 $$
Fees and service charges receivable41,110 41,110 41,110 
Pawn loans308,231 308,231 308,231 
$415,191 $415,191 $65,850 $$349,341 
Financial liabilities:
Revolving unsecured credit facilities$123,000 $123,000 $$123,000 $
Senior unsecured notes (outstanding principal)500,000 516,000 516,000 
$623,000 $639,000 $$639,000 $

13


As cash and cash equivalents have maturities of less than three months, the carrying value of cash and cash equivalents approximates fair value. Due to their short-term maturities, the carrying value of pawn loans and fees and service charges receivable approximate fair value. Consumer loans, net are carried net of the allowance for estimated loan losses, which is calculated by applying historical loss rates combined with recent default trends to the gross consumer loan balance. Therefore, the carrying value approximates the fair value.

The carrying value of the unsecured credit facilities approximate fair value as of SeptemberJune 30, 2021, 2020 2019 and December 31, 2019.2020. The fair value of the unsecured credit facilities is estimated based on market values for debt issuances with similar characteristics or rates currently available for debt with similar terms. In addition, the unsecured credit facilities have a variable interest rate based on a fixed spread over LIBOR or TIIE and reprice with any changes in LIBOR or TIIE. The fair value of the senior unsecured notes is estimated based on quoted prices in markets that are not active.

15


Note 7 - Segment Information

The Company organizes its operations into 2 reportable segments as follows:

U.S. operations
Latin America operations - Includesincludes operations in Mexico, Guatemala, Colombia and El Salvador and Colombia

Corporate expenses and income, which include administrative expenses, corporate depreciation and amortization, interest expense, interest income, merger and other acquisition expenses, and (gain) loss on foreign exchange, write-offs of certain lease intangibles and impairments of certain other assets, are incurred or earned in both the U.S. and Latin America, but presented on a consolidated basis and are not allocated between the U.S. operations segment and Latin America operations segment.

The following tables present reportable segment information for the three and ninesix month periods ended SeptemberJune 30, 20202021 and 20192020 (in thousands):
Three Months Ended September 30, 2020
 U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$151,618 $83,364 $0 $234,982 
Pawn loan fees66,180 33,390 0 99,570 
Wholesale scrap jewelry sales12,692 12,589 0 25,281 
Consumer loan and credit services fees57 0 0 57 
Total revenue230,547 129,343 0 359,890 
Cost of revenue:    
Cost of retail merchandise sold84,673 52,557 0 137,230 
Cost of wholesale scrap jewelry sold10,316 9,502 0 19,818 
Consumer loan and credit services loss provision104 0 0 104 
Total cost of revenue95,093 62,059 0 157,152 
Net revenue135,454 67,284 0 202,738 
Expenses and other income:    
Store operating expenses92,678 39,383 0 132,061 
Administrative expenses0 0 24,354 24,354 
Depreciation and amortization5,390 3,903 1,133 10,426 
Interest expense0 0 6,561 6,561 
Interest income0 0 (499)(499)
Merger and other acquisition expenses0 0 7 7 
Gain on foreign exchange0 0 (432)(432)
Loss on extinguishment of debt0 0 11,737 11,737 
Write-offs and impairments of certain lease intangibles and other assets0 0 837 837 
Total expenses and other income98,068 43,286 43,698 185,052 
Income (loss) before income taxes$37,386 $23,998 $(43,698)$17,686 

Three Months Ended June 30, 2021
 U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$173,254 $92,313 $$265,567 
Pawn loan fees66,942 42,967 109,909 
Wholesale scrap jewelry sales6,846 7,256 14,102 
Total revenue247,042 142,536 389,578 
Cost of revenue:    
Cost of retail merchandise sold95,599 57,825 153,424 
Cost of wholesale scrap jewelry sold5,387 6,545 11,932 
Total cost of revenue100,986 64,370 165,356 
Net revenue146,056 78,166 224,222 
Expenses and other income:    
Store operating expenses93,574 45,554 139,128 
Administrative expenses27,398 27,398 
Depreciation and amortization5,347 4,534 1,021 10,902 
Interest expense7,198 7,198 
Interest income(119)(119)
Merger and acquisition expenses1,086 1,086 
Gain on foreign exchange(577)(577)
Write-off of certain Cash America merger related lease intangibles401 401 
Total expenses and other income98,921 50,088 36,408 185,417 
Income (loss) before income taxes$47,135 $28,078 $(36,408)$38,805 
14


Three Months Ended June 30, 2020
 U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$208,944 $78,456 $$287,400 
Pawn loan fees71,900 30,090 101,990 
Wholesale scrap jewelry sales9,557 13,228 22,785 
Consumer loan and credit services fees571 571 
Total revenue290,972 121,774 412,746 
Cost of revenue:    
Cost of retail merchandise sold121,661 49,850 171,511 
Cost of wholesale scrap jewelry sold8,432 9,925 18,357 
Consumer loan and credit services loss provision(223)(223)
Total cost of revenue129,870 59,775 189,645 
Net revenue161,102 61,999 223,101 
Expenses and other income:    
Store operating expenses103,302 37,749 141,051 
Administrative expenses28,386 28,386 
Depreciation and amortization5,561 3,602 1,161 10,324 
Interest expense6,974 6,974 
Interest income(525)(525)
Merger and acquisition expenses134 134 
Gain on foreign exchange(614)(614)
Write-off of certain Cash America merger related lease intangibles182 182 
Total expenses and other income108,863 41,351 35,698 185,912 
Income (loss) before income taxes$52,239 $20,648 $(35,698)$37,189 



15


Six Months Ended June 30, 2021
U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$363,211 $174,398 $$537,609 
Pawn loan fees143,339 82,092 225,431 
Wholesale scrap jewelry sales16,049 18,428 34,477 
Total revenue522,599 274,918 797,517 
Cost of revenue:    
Cost of retail merchandise sold202,129 108,448 310,577 
Cost of wholesale scrap jewelry sold12,900 16,229 29,129 
Total cost of revenue215,029 124,677 339,706 
Net revenue307,570 150,241 457,811 
Expenses and other income:    
Store operating expenses188,821 87,631 276,452 
Administrative expenses58,397 58,397 
Depreciation and amortization10,729 8,797 1,988 21,514 
Interest expense14,428 14,428 
Interest income(277)(277)
Merger and acquisition expenses1,252 1,252 
Gain on foreign exchange(310)(310)
Write-off of certain Cash America merger related lease intangibles1,279 1,279 
Total expenses and other income199,550 96,428 76,757 372,735 
Income (loss) before income taxes$108,020 $53,813 $(76,757)$85,076 



16


Three Months Ended September 30, 2019
 U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$168,092 $113,266 $$281,358 
Pawn loan fees95,125 47,754 142,879 
Wholesale scrap jewelry sales18,369 7,292 25,661 
Consumer loan and credit services fees2,561 2,561 
Total revenue284,147 168,312 452,459 
Cost of revenue:    
Cost of retail merchandise sold103,728 74,869 178,597 
Cost of wholesale scrap jewelry sold16,217 6,443 22,660 
Consumer loan and credit services loss provision223 223 
Total cost of revenue120,168 81,312 201,480 
Net revenue163,979 87,000 250,979 
Expenses and other income:    
Store operating expenses103,315 46,504 149,819 
Administrative expenses30,576 30,576 
Depreciation and amortization5,213 3,795 1,666 10,674 
Interest expense8,922 8,922 
Interest income(429)(429)
Merger and other acquisition expenses805 805 
Loss on foreign exchange1,648 1,648 
Total expenses and other income108,528 50,299 43,188 202,015 
Income (loss) before income taxes$55,451 $36,701 $(43,188)$48,964 
17


Nine Months Ended September 30, 2020
U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$556,528 $262,483 $0 $819,011 
Pawn loan fees235,937 107,738 0 343,675 
Wholesale scrap jewelry sales37,727 36,710 0 74,437 
Consumer loan and credit services fees2,003 0 0 2,003 
Total revenue832,195 406,931 0 1,239,126 
Cost of revenue:    
Cost of retail merchandise sold325,863 167,573 0 493,436 
Cost of wholesale scrap jewelry sold32,754 28,268 0 61,022 
Consumer loan and credit services loss provision(480)0 0 (480)
Total cost of revenue358,137 195,841 0 553,978 
Net revenue474,058 211,090 0 685,148 
Expenses and other income:    
Store operating expenses303,686 122,926 0 426,612 
Administrative expenses0 0 85,642 85,642 
Depreciation and amortization16,352 11,568 3,504 31,424 
Interest expense0 0 21,953 21,953 
Interest income0 0 (1,209)(1,209)
Merger and other acquisition expenses0 0 209 209 
Loss on foreign exchange0 0 1,639 1,639 
Loss on extinguishment of debt0 0 11,737 11,737 
Write-offs and impairments of certain lease intangibles and other assets0 0 6,549 6,549 
Total expenses and other income320,038 134,494 130,024 584,556 
Income (loss) before income taxes$154,020 $76,596 $(130,024)$100,592 

Six Months Ended June 30, 2020
U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$404,910 $179,119 $$584,029 
Pawn loan fees169,757 74,348 244,105 
Wholesale scrap jewelry sales25,035 24,121 49,156 
Consumer loan and credit services fees1,946 1,946 
Total revenue601,648 277,588 879,236 
Cost of revenue:    
Cost of retail merchandise sold241,190 115,016 356,206 
Cost of wholesale scrap jewelry sold22,438 18,766 41,204 
Consumer loan and credit services loss provision(584)(584)
Total cost of revenue263,044 133,782 396,826 
Net revenue338,604 143,806 482,410 
Expenses and other income:    
Store operating expenses211,008 83,543 294,551 
Administrative expenses61,288 61,288 
Depreciation and amortization10,962 7,665 2,371 20,998 
Interest expense15,392 15,392 
Interest income(710)(710)
Merger and acquisition expenses202 202 
Loss on foreign exchange2,071 2,071 
Write-off of certain Cash America merger related lease intangibles3,812 3,812 
Impairment of certain other assets1,900 1,900 
Total expenses and other income221,970 91,208 86,326 399,504 
Income (loss) before income taxes$116,634 $52,598 $(86,326)$82,906 



18


Nine Months Ended September 30, 2019
U.S.
Operations
Latin America
Operations
CorporateConsolidated
Revenue:   
Retail merchandise sales$523,825 $320,528 $$844,353 
Pawn loan fees283,127 137,867 420,994 
Wholesale scrap jewelry sales56,942 25,410 82,352 
Consumer loan and credit services fees18,378 18,378 
Total revenue882,272 483,805 1,366,077 
Cost of revenue:    
Cost of retail merchandise sold326,134 208,084 534,218 
Cost of wholesale scrap jewelry sold52,340 24,607 76,947 
Consumer loan and credit services loss provision3,829 3,829 
Total cost of revenue382,303 232,691 614,994 
Net revenue499,969 251,114 751,083 
Expenses and other income:    
Store operating expenses310,208 134,810 445,018 
Administrative expenses94,426 94,426 
Depreciation and amortization15,527 10,679 4,852 31,058 
Interest expense25,840 25,840 
Interest income(788)(788)
Merger and other acquisition expenses1,510 1,510 
Loss on foreign exchange926 926 
Total expenses and other income325,735 145,489 126,766 597,990 
Income (loss) before income taxes$174,234 $105,625 $(126,766)$153,093 



1917


ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion of financial condition, results of operations, liquidity and capital resources of FirstCash, Inc. and its wholly-owned subsidiaries (together, the “Company”) should be read in conjunction with the Company’s consolidated financial statements and accompanying notes included under Part I, Item 1 of this quarterly report on Form 10-Q, as well as with the audited consolidated financial statements and accompanying notes and Management’s Discussion and Analysis of Financial Condition and Results of Operations included in the Company’s annual reportAnnual Report on Form 10-K for the year ended December 31, 2019. References in this quarterly report on Form 10-Q to “year-to-date” refer to the nine month period from January 1, 2020 to September 30, 2020.

GENERAL

The Company is a leading operator of retail-based pawn stores with over 2,7002,800 store locations in the U.S. and Latin America. The Company’s pawn stores generate retail sales primarily from the merchandise acquired through collateral forfeitures and over-the-counter purchases from customers. In addition, the stores help customers meet small short-term cash needs by providing non-recourse pawn loans and buying merchandise directly from customers. Personal property, such as jewelry, electronics, tools, appliances, sporting goods and musical instruments, is pledged as collateral for the pawn loans and held by the Company over the typical 30-day term of the loan plus a stated grace period.

The Company’s strategylong-term business plan is to grow revenues and income by opening new (“de novo”) retail pawn locations, acquiring existing pawn stores in strategic markets and increasing revenue and operating profits in existing stores. Pawn operations, which include retail merchandise sales, pawn loan fees and wholesale scrap jewelry sales, accounted for more than 99% and approximately 99% of the Company’s consolidated revenue during the nine month periods ended September 30, 2020 and 2019, respectively.

Effective June 30, 2020, the Company ceased offering domestic payday and installment loans and no longer has any unsecured consumer lending or credit services operations in the U.S. or Latin America. See “Results of Operations - Consumer Lending Operations” for further discussion.

The Company organizes its operations into two reportable segments. The U.S. operations segment consists of all operations in the U.S. and the Latin America operations segment consists of all operations in Latin America, which includes operationsMexico, Guatemala, Colombia and El Salvador.

OPERATIONS AND LOCATIONS

As of June 30, 2021, the Company had 2,804 store locations composed of 1,071 stores in 24 U.S. states and the District of Columbia, 1,645 stores in 32 states in Mexico, 60 stores in Guatemala, 15 stores in Colombia and 13 stores in El Salvador and Colombia.Salvador.

The following tables detail store count activity:

Three Months Ended June 30, 2021
U.S.Latin America
 Operations SegmentOperations SegmentTotal Locations
Total locations, beginning of period1,046 1,725 2,771 
New locations opened11 12 
Locations acquired26 — 26 
Consolidation of existing pawn locations (1)
(2)(3)(5)
Total locations, end of period1,071 1,733 2,804 
Six Months Ended June 30, 2021
U.S.Latin America
 Operations SegmentOperations SegmentTotal Locations
Total locations, beginning of period1,046 1,702 2,748 
New locations opened35 36 
Locations acquired28 — 28 
Consolidation of existing pawn locations (1)
(4)(4)(8)
Total locations, end of period1,071 1,733 2,804 

(1)Store consolidations were primarily acquired locations over the past four years which have been combined with overlapping stores and for which the Company expects to maintain a significant portion of the acquired customer base in the consolidated location.

2018


OPERATIONS AND LOCATIONS

As of September 30, 2020, the Company had 2,750 store locations composed of 1,030 stores in 24 U.S. states and the District of Columbia, 1,635 stores in 32 states in Mexico, 58 stores in Guatemala, 13 stores in El Salvador and 14 stores in Colombia.

The following tables detail store count activity:
Three Months Ended September 30, 2020
U.S.Latin America
 
Operations Segment (2)
Operations Segment (3)
Total Locations
Total locations, beginning of period1,035 1,710 2,745 
New locations opened— 13 13 
Consolidation of existing pawn locations(5)(3)(8)
Total locations, end of period1,030 1,720 2,750 
Nine Months Ended September 30, 2020
U.S.Latin America
 
Operations Segment (2)
Operations Segment (3)
Total Locations
Total locations, beginning of period1,056 1,623 2,679 
New locations opened— 64 64 
Locations acquired— 40 40 
Closure of consumer loan stores (1)
(13)— (13)
Consolidation of existing pawn locations(13)(7)(20)
Total locations, end of period1,030 1,720 2,750 

(1)Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S.
(2)The table does not include 42 Mr. Payroll check cashing locations operated by independent franchisees under franchising agreements with the Company.

(3)    The table does not include 27 Prendamex pawn locations operated by independent franchisees under franchising agreements with the Company.

CRITICAL ACCOUNTING POLICIES

The financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP��GAAP”). The significant accounting policies that the Company believes are the most critical to aid in fully understanding and evaluating its reported financial results have been reported in the Company’s 2019 annual report2020 Annual Report on Form 10-K. There have been no changes to the Company’s significant accounting policies for the ninesix months ended SeptemberJune 30, 2020.2021.


21


RESULTS OF OPERATIONS (unaudited)

Continuing Impact of COVID-19

The broad shutdowns in response to COVID-19 duringpandemic impacted the endCompany’s business and results of the first quarter and the first part of the second quarter caused significantly reduced levels of personal spending by consumers in the U.S. and Latin America. This resultedoperations in a significant decline in pawn lending activities, including increased redemptionsvariety of existing loans and decreased originations of new loans. Further impacting pawn loan demand during the second quarter were federal stimulus payments, forbearance programs and enhanced unemployment benefits in the U.S. and increased cross-border remittance payments from the U.S. to many Latin American countries. Beginning in approximately May and continuing through September 30, 2020, pawn loan originations began to recover, although pawn loan balances as of September 30, 2020 were still significantly lower than balances in the prior year. Resulting pawn loan fees and inventory levels were negatively impacted during the second and third quarters as a result of the lower pawn loan balances.

As most of the Company’s pawn stores were able to remain open as an essential business during the broad shutdowns, retail sales during the second quarter benefited from strong demand for stay-at-home products, such as consumer electronics, tools and sporting goods and were further enhanced by federal stimulus payments in the U.S., which drove additional demand across most product categories, including jewelry. These positive impacts on second quarter retail sales in Latin America were largely offset by a three-week regulatory prohibition of retail transactions in Mexico the last three weeks of May and closures of stores in El Salvador and Colombia during much of the second quarter. The strong retail demand experienced in the U.S.ways beginning in the second quarter continued through muchof 2020 and continuing into 2021. The extent to which COVID-19 continues to impact the Company’s operations, results of operations, liquidity and financial condition will depend on future developments, which are highly uncertain and cannot be predicted with confidence, including the unknown duration and severity of the third quarter, although lower inventory balances also negatively impacted retail sales. Latin America’s sales were furtherCOVID-19 pandemic, which may be impacted by a slower economic recovery compared to the U.S. As a resultvariants of the increased retail sales, especiallyCOVID-19 virus and the adoption rate of the COVID-19 vaccines in the second quarter,jurisdictions in which the Company operates, and less forfeited inventory from lower pawn receivable balances, inventory balances as of September 30, 2020 were significantly lower than balances in the prior year.

See also “Note 1 – General – Impact of COVID-19” of Notesactions taken to Consolidated Financial Statements for a further discussion oncontain the impact of COVID-19, as well as further actions taken to limit the resulting economic impact. In particular, government stimulus and other transfer programs have and may continue to have a material adverse impact on the Company, its business and results of operations.demand for pawn loans in future periods.


22


Constant Currency Results

The Company’s management reviews and analyzes operating results in Latin America on a constant currency basis because the Company believes this better represents the Company’s underlying business trends. Constant currency results are non-GAAP financial measures, which exclude the effects of foreign currency translation and are calculated by translating current-year results at prior-year average exchange rates. The wholesale scrap jewelry sales in Latin America are priced and settled in U.S. dollars and are not affected by foreign currency translation, as are a small percentage of the operating and administrative expenses in Latin America, which are billed and paid in U.S. dollars.

Business operations in Mexico, Guatemala and Colombia are transacted in Mexican pesos, Guatemalan quetzales and Colombian pesos, respectively.pesos. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. The following table provides exchange rates for the Mexican peso, Guatemalan quetzal and Colombian peso for the current and prior-year periods:  
September 30,Favorable /
 20202019(Unfavorable)
Mexican peso / U.S. dollar exchange rate:   
End-of-period22.519.6(15)%
Three months ended22.119.4(14)%
Nine months ended21.819.3(13)%
Guatemalan quetzal / U.S. dollar exchange rate:
End-of-period7.87.7(1)%
Three months ended7.77.7— %
Nine months ended7.77.7— %
Colombian peso / U.S. dollar exchange rate:
End-of-period3,8793,462(12)%
Three months ended3,7303,339(12)%
Nine months ended3,7033,239(14)%

June 30,
 20212020Favorable
Mexican peso / U.S. dollar exchange rate:   
End-of-period19.823.014 %
Three months ended20.123.414 %
Six months ended20.221.6%
Guatemalan quetzal / U.S. dollar exchange rate:
End-of-period7.77.7— %
Three months ended7.77.7— %
Six months ended7.77.7— %
Colombian peso / U.S. dollar exchange rate:
End-of-period3,7573,759— %
Three months ended3,6903,846%
Six months ended3,6223,689%

Amounts presented on a constant currency basis are denoted as such. See “Non-GAAP Financial Information” for additional discussion of constant currency operating results.

2319


Operating Results for the Three Months Ended SeptemberJune 30, 20202021 Compared to the Three Months Ended SeptemberJune 30, 20192020

U.S. Operations Segment

The following table details earning assets, which consist of pawn loans inventories and unsecured consumer loans, net,inventories, as well as other earning asset metrics of the U.S. operations segment as of SeptemberJune 30, 20202021 compared to SeptemberJune 30, 20192020 (dollars in thousands, except as otherwise noted):
As of September 30,Increase /
 20202019(Decrease)
U.S. Operations Segment   
Earning assets:
Pawn loans$188,819 $270,659 (30)%
Inventories120,397 185,369 (35)%
Consumer loans, net (1)
 895 (100)%
$309,216 $456,923 (32)%
Average outstanding pawn loan amount (in ones)$188 $167 13 %
Composition of pawn collateral:
General merchandise34 %36 %
Jewelry66 %64 %
 100 %100 %
Composition of inventories:
General merchandise42 %47 %
Jewelry58 %53 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months retail sales divided by average inventories)3.2 times2.8 times

(1)Effective June 30, 2020, the Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S. See “— Consumer Lending Operations” for further discussion.
As of June 30,
 20212020Increase
U.S. Operations Segment   
Earning assets:
Pawn loans$203,838 $158,253 29 %
Inventories144,083 120,408 20 %
$347,921 $278,661 25 %
Average outstanding pawn loan amount (in ones)$209 $190 10 %
Composition of pawn collateral:
General merchandise35 %31 %
Jewelry65 %69 %
 100 %100 %
Composition of inventories:
General merchandise49 %38 %
Jewelry51 %62 %
100 %100 %
Percentage of inventory aged greater than one year1 %%
Inventory turns (trailing twelve months cost of merchandise sales divided by average inventories)3.1 times3.2 times

2420


The following table presents segment pre-tax operating income and other operating metrics of the U.S. operations segment for the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.
Three Months Ended
September 30,Increase /
20202019(Decrease)
U.S. Operations Segment
Revenue:
Retail merchandise sales$151,618 $168,092 (10)%
Pawn loan fees66,180 95,125 (30)%
Wholesale scrap jewelry sales12,692 18,369 (31)%
Consumer loan and credit services fees (1)
57 2,561 (98)%
Total revenue230,547 284,147 (19)%
Cost of revenue:  
Cost of retail merchandise sold84,673 103,728 (18)%
Cost of wholesale scrap jewelry sold10,316 16,217 (36)%
Consumer loan and credit services loss provision (1)
104 223 (53)%
Total cost of revenue95,093 120,168 (21)%
Net revenue135,454 163,979 (17)%
Segment expenses:  
Store operating expenses92,678 103,315 (10)%
Depreciation and amortization5,390 5,213 %
Total segment expenses98,068 108,528 (10)%
Segment pre-tax operating income$37,386 $55,451 (33)%

Three Months Ended
June 30,
20212020Decrease
U.S. Operations Segment
Revenue:
Retail merchandise sales$173,254 $208,944 (17)%
Pawn loan fees66,942 71,900 (7)%
Wholesale scrap jewelry sales6,846 9,557 (28)%
Consumer loan and credit services fees (1)
 571 (100)%
Total revenue247,042 290,972 (15)%
Cost of revenue:  
Cost of retail merchandise sold95,599 121,661 (21)%
Cost of wholesale scrap jewelry sold5,387 8,432 (36)%
Consumer loan and credit services loss provision (1)
 (223)(100)%
Total cost of revenue100,986 129,870 (22)%
Net revenue146,056 161,102 (9)%
Segment expenses:  
Store operating expenses93,574 103,302 (9)%
Depreciation and amortization5,347 5,561 (4)%
Total segment expenses98,921 108,863 (9)%
Segment pre-tax operating income$47,135 $52,239 (10)%
Operating metrics:
Retail merchandise sales margin45 %42 %
Wholesale scrap jewelry sales margin21 %12 %
Net revenue margin59 %55 %
Segment pre-tax operating margin19 %18 %

(1)Effective June 30, 2020, the Company ceased offeringno longer offers an unsecured consumer lending and credit services products, which include all payday and installment loans,loan product in the U.S. See “— Consumer Lending Operations” for further discussion.

Retail Merchandise Sales Operations

U.S. retail merchandise sales decreased 10%17% to $151.6$173.3 million during the thirdsecond quarter of 20202021 compared to $168.1$208.9 million for the thirdsecond quarter of 2019.2020. Same-store retail sales also decreased 10%19% in the thirdsecond quarter of 20202021 compared to the thirdsecond quarter of 2019.2020. The decrease in total and same-store retail sales was primarily due to lower inventory balances as described below. Offsetting the decline inhigher than normal retail sales revenue,during the second quarter of 2020 which resulted from the Company’s U.S. stores being designated essential businesses, allowing the stores to remain open when many other non-essential retailers were closed due to the pandemic.

During the second quarter of 2021, the gross profit margin on retail merchandise sales in the U.S. was 44% during the third quarter of 202045% compared to a margin of 38%42% during the thirdsecond quarter of 2019, which resulted in a 4% increase in net revenue (gross profit) from retail sales for the third quarter of 2020 compared to the third quarter of 2019.2020. The increase in retail sales margin was primarily driven bya result of continued retail demand for value-priced pre-owned merchandise, increased buying of fresh merchandise directly from customers and lower levels of aged inventory, which limited the need for normal discounting.

U.S. inventories decreased 35% from $185.4 million at September 30, 2019 to $120.4 million at September 30, 2020. The decrease was primarily a result of lower than normal third quarter inventory levels as a result of record second quarter retail sales due to COVID-19 related demand and a decline in inventory generated from forfeited pawn loans. These decreases were partially offset by an increase in merchandise purchased directly from customers during the quarter compared to the prior-year quarter. Inventories aged greater than one year in the U.S. were 2% at September 30, 2020 compared to 3% at September 30, 2019.

2521


U.S. inventories increased 20% from $120.4 million at June 30, 2020 to $144.1 million at June 30, 2021. The increase was primarily due to lower than normal inventory balances at June 30, 2020 due to the higher than normal retail sales during the second quarter of 2020 as noted above and the pandemic related decline in pawn receivable balances, as noted below, creating less forfeited inventory during the second quarter of 2020. Inventories aged greater than one year in the U.S. were 1% at June 30, 2021 compared to 3% at June 30, 2020.

Pawn Lending Operations

Pawn loan receivables as of June 30, 2021 increased 29% in total and 24% on a same-store basis compared to June 30, 2020. The increase in total and same-store pawn receivables was primarily due to lower than normal pawn receivable balances at June 30, 2020 primarily due to higher redemption rates and less demand for pawn loans during the second quarter of 2020 as a result of the pandemic-driven improved customer liquidity. Pawn loan demand continued to recover during the second quarter of 2021 towards pre-pandemic levels.

U.S. pawn loan fees decreased 30%7% to $66.2$66.9 million during the thirdsecond quarter of 20202021 compared to $95.1$71.9 million for the thirdsecond quarter of 2019.2020. Same-store pawn fees in the thirdsecond quarter of 2020 also2021 decreased 30%9% compared to the thirdsecond quarter of 2019. Pawn loan receivables as of September 30, 2020 decreased 30% in total and on a same-store basis compared to September 30, 2019.2020. The decline in total and same-store pawn receivables and resulting pawn loan fees wasfee revenue is primarily due to the significant reductionhigher average loan balances and elevated pawn yields in pawn loan originations during the second and third quarters of 2020. The reduced origination activity reflected improved customer liquidity due to reduced levels of personal spending during the COVID-19 lockdowns, government stimulus programs and consumer forbearance programs, among other things. Beginning in approximately May and continuing through the end of the third quarter of 2020 pawn loan originations improved compareddue to prior-year originations, which resulted in a 19% sequential increase in pawn receivables during the quarter.higher than normal redemptions.

Wholesale Scrap Jewelry Operations

U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, decreased 31%28% to $12.7$6.8 million during the thirdsecond quarter of 20202021 compared to $18.4$9.6 million during the thirdsecond quarter of 2019.2020. The decline in scrap revenue relates primarily to reductions inlower scrapping volumes due to lower than normal inventory levels as discussed above.levels. The scrap jewelry gross profit margin in the U.S. was 19%21% compared to the prior-year margin of 12%, with the increase in scrap margin primarily due to an increase in the average selling price of gold during the thirdsecond quarter of 20202021 compared to 2019.

Consumer Lending Operations

The Company ceased offering unsecured consumer lending and credit services products (collectively, consumer lending operations), which include all payday and installment loans, in the U.S. effective June 30, 2020. As a result, service fees from U.S. consumer lending operations were $57,000 during the third quarter of 2020 compared to $2.6 million for the third quarter of 2019.

Segment Expenses and Segment Pre-Tax Operating Income

U.S. store operating expenses decreased 10%9% to $92.7$93.6 million during the thirdsecond quarter of 20202021 compared to $103.3 million during the thirdsecond quarter of 20192020 and same-store operating expenses also decreased 10%11% compared with the prior-year period. The decrease in total and same-store operating expenses was primarily due to payroll savings from normal attrition, reduced store operating hours and other cost saving initiatives as a result ofin response to COVID-19.

U.S. store depreciation and amortization increased 3% to $5.4 million during the third quarter of 2020 compared to $5.2 million during the third quarter of 2019.

The U.S. segment pre-tax operating income for the thirdsecond quarter of 20202021 was $37.4$47.1 million, which generated a pre-tax segment operating margin of 16%19% compared to $55.5$52.2 million and 20%18% in the prior year, respectively. The decrease in the segment pre-tax operating income and margin reflected pandemic-driven decreases in gross profit from retail sales and pawn fee revenue, as a result of the decline in pawn loan receivables and net revenue from consumer loan and credit services products as a result of discontinuing consumer lending operations, partially offset by an increase in gross profit from bothscrap sales and a decrease in operating expenses. The increase in the pre-tax segment operating margin was primarily due to increased retail and scrap sales margins and a decrease in operating expenses.





26
22


Latin America Operations Segment

Latin American results of operations for the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 2019 were impacted by2020 benefited from a 14% unfavorablefavorable change in the average value of the Mexican peso compared to the U.S. dollar. The translated value of Latin American earning assets as of SeptemberJune 30, 2021 compared to June 30, 2020 compared to September 30, 2019 was also impacted bybenefited from a 15% unfavorable14% favorable change in the end-of-period value of the Mexican peso compared to the U.S. dollar.

The following table details earning assets, which consist of pawn loans and inventories as well as other earning asset metrics of the Latin America operations segment as of SeptemberJune 30, 20202021 compared to SeptemberJune 30, 20192020 (dollars in thousands, except as otherwise noted):
Constant Currency Basis
As of
September 30,Increase /
As of September 30,2020(Decrease)
 20202019Decrease(Non-GAAP)(Non-GAAP)
Latin America Operations Segment    
Earning assets:
Pawn loans$81,800 $115,248 (29)%$93,105 (19)%
Inventories48,267 96,552 (50)%54,770 (43)%
$130,067 $211,800 (39)%$147,875 (30)%
Average outstanding pawn loan amount (in ones)$64 $66 (3)%$73 11 %
Composition of pawn collateral:
General merchandise66 %72 %
Jewelry34 %28 %
100 %100 %
Composition of inventories:
General merchandise60 %73 %
Jewelry40 %27 %
100 %100 %
Percentage of inventory aged greater than one year2 %%
Inventory turns (trailing twelve months retail sales divided by average inventories)4.1 times3.7 times

Constant Currency Basis
As of
June 30,
As of June 30,2021Increase
 20212020Increase(Non-GAAP)(Non-GAAP)
Latin America Operations Segment    
Earning assets:
Pawn loans$108,328 $72,130 50 %$94,098 30 %
Inventories72,872 59,559 22 %63,300 %
$181,200 $131,689 38 %$157,398 20 %
Average outstanding pawn loan amount (in ones)$80 $59 36 %$69 17 %
Composition of pawn collateral:
General merchandise67 %66 %
Jewelry33 %34 %
100 %100 %
Composition of inventories:
General merchandise64 %61 %
Jewelry36 %39 %
100 %100 %
Percentage of inventory aged greater than one year1 %%
Inventory turns (trailing twelve months cost of merchandise sales divided by average inventories)4.4 times3.9 times



2723


The following table presents segment pre-tax operating income and other operating metrics of the Latin America operations segment for the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.
Constant Currency Basis
Three Months
Ended
Three Months EndedSeptember 30,Increase /
September 30,Increase /2020(Decrease)
 20202019(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$83,364 $113,266 (26)%$94,326 (17)%
Pawn loan fees33,390 47,754 (30)%37,869 (21)%
Wholesale scrap jewelry sales12,589 7,292 73 %12,589 73 %
Total revenue129,343 168,312 (23)%144,784 (14)%
Cost of revenue:   
Cost of retail merchandise sold52,557 74,869 (30)%59,447 (21)%
Cost of wholesale scrap jewelry sold9,502 6,443 47 %10,816 68 %
Total cost of revenue62,059 81,312 (24)%70,263 (14)%
Net revenue67,284 87,000 (23)%74,521 (14)%
Segment expenses:   
Store operating expenses39,383 46,504 (15)%44,204 (5)%
Depreciation and amortization3,903 3,795 %4,370 15 %
Total segment expenses43,286 50,299 (14)%48,574 (3)%
Segment pre-tax operating income$23,998 $36,701 (35)%$25,947 (29)%

Constant Currency Basis
Three Months
Ended
Three Months EndedJune 30,Increase /
June 30,Increase /2021(Decrease)
 20212020(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$92,313 $78,456 18 %$79,905 %
Pawn loan fees42,967 30,090 43 %37,175 24 %
Wholesale scrap jewelry sales7,256 13,228 (45)%7,256 (45)%
Total revenue142,536 121,774 17 %124,336 %
Cost of revenue:   
Cost of retail merchandise sold57,825 49,850 16 %50,076 — %
Cost of wholesale scrap jewelry sold6,545 9,925 (34)%5,645 (43)%
Total cost of revenue64,370 59,775 %55,721 (7)%
Net revenue78,166 61,999 26 %68,615 11 %
Segment expenses:   
Store operating expenses45,554 37,749 21 %39,793 %
Depreciation and amortization4,534 3,602 26 %3,995 11 %
Total segment expenses50,088 41,351 21 %43,788 %
Segment pre-tax operating income$28,078 $20,648 36 %$24,827 20 %
Operating metrics:
Retail merchandise sales margin37 %36 %37 %
Wholesale scrap jewelry sales margin10 %25 %22 %
Net revenue margin55 %51 %55 %
Segment pre-tax operating margin20 %17 %20 %

Retail Merchandise Sales Operations

Latin America retail merchandise sales decreased 26% (17%increased 18% (2% on a constant currency basis) to $83.4$92.3 million during the thirdsecond quarter of 20202021 compared to $113.3$78.5 million for the thirdsecond quarter of 2019.2020. Same-store retail sales increased 16% (1% on a constant currency basis) during the second quarter of 2021 compared to the second quarter of 2020. The decreaseincrease was primarily due to lower inventory levelsthe prohibition of all retail sales in Mexico during the last three weeks of May 2020 and store closures in certain markets during the second quarter of 2020 as noted below and limited economic recovery in Latin America in general, partially offset bya result of COVID-19 government imposed regulations coupled with additional revenue contributions from recent acquisitions and new store openings. Same-store retail sales decreased 29% (20% on a constant currency basis). Partially offsettingopenings and partially offset by lower than normal inventory levels in the declines in retail sales revenue, thesecond quarter of 2021.

The gross profit margin on retail merchandise sales was 37% during the thirdsecond quarter of 20202021 compared to 34%36% during the thirdsecond quarter of 2019, resulting in a decrease of 20% (9% on a constant currency basis) in net revenue (gross profit) from retail sales for the third quarter of 2020 compared to the third quarter of 2019. The increase in retail sales margin was primarily due to limited discounting on fresher inventories and increased focus on optimizing loan-to-value ratios.

Inventories in Latin America decreased 50% (43% on a constant currency basis) from $96.6 million at September 30, 2019 to $48.3 million at September 30, 2020. The decrease was primarily due to the decline in pawn receivable balances creating less forfeited inventory as noted below and an increase in scrapping activities. Inventories aged greater than one year in Latin America were 2% at September 30, 2020 and 1% at September 30, 2019.

2824


Inventories in Latin America increased 22% (6% on a constant currency basis) from $59.6 million at June 30, 2020 to $72.9 million at June 30, 2021. The increase in inventories was primarily due to an increase in pawn loan receivables generating more inventory from forfeited pawn loans and increased buying of merchandise directly from customers compared to the prior-year quarter. The growth in inventory typically lags the growth in pawn loan receivables. Inventories aged greater than one year in Latin America were 1% at June 30, 2021 and 2% at June 30, 2020.

Pawn Lending Operations

Pawn loan fees in Latin America decreased 30% (21%increased 43% (24% on a constant currency basis), totaling $33.4$43.0 million during the thirdsecond quarter of 20202021 compared to $47.8$30.1 million for the thirdsecond quarter of 2019.2020. Same-store pawn fees decreased 32%increased 42% (23% on a constant currency basis) in the thirdsecond quarter of 20202021 compared to the thirdsecond quarter of 2019.2020. Pawn loan receivables decreased 29% (19%increased 50% (30% on a constant currency basis) as of SeptemberJune 30, 2021 compared to June 30, 2020 compared to September 30, 2019, whileon both a total and same-store pawn receivables decreased 31% (21% on a constant currency basis).basis. The declineincrease in total and same-store constant currency pawn receivables and resulting pawn loan fees was primarily due to the significant reduction inincreased pawn loan originations during the second and third quarters of 2020. The reduced origination activity reflected improved customer liquidity due to reduced levels of personal spending during the COVID-19 lockdowns, among other things. While there were limited government stimulus programs in the region in response to the pandemic, an increase in cross-border remittance payments from the U.S. also provided additional liquidity to consumers. Beginning in approximately May and continuing through the end of the third quarter of 2020, pawn loan originations improved compared to prior-year originations, which resulted in a 13% sequential increase in pawn receivables during the quarter.2021.

Wholesale Scrap Jewelry Operations

Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 73%decreased 45% (also 73%45% on a constant currency basis) to $12.6 million during the third quarter of 2020 compared to $7.3 million during the thirdsecond quarter of 2019.2021 compared to $13.2 million during the second quarter of 2020. The increasedecrease was primarily due to increased volume contributions from recently acquired stores which carried a greater percentage of jewelry inventories as well as an increase in general scrapping volumes during the second quarter of 2020 as a result of retail restrictions and reduced demand related to COVID-19. The scrap jewelry gross profit margin in Latin America was 25% (14%10% (22% on a constant currency basis) during the thirdsecond quarter of 20202021 compared to the prior-year margin of 12%, with the increase in scrap margin primarily due to an increase in the average selling price of gold during the third quarter of 2020 compared to 2019.25%.

Segment Expenses and Segment Pre-Tax Operating Income

Store operating expenses decreased 15%increased 21% (5% on a constant currency basis) to $39.4$45.6 million during the thirdsecond quarter of 20202021 compared to $46.5$37.7 million during the thirdsecond quarter of 2019. Total2020. Currency adjusted store operating expenses decreasedincreased primarily due to cost saving initiatives as a result of COVID-19, partially offset by the 7%2% increase in the Latin America weighted-average store count. Same-store operating expenses decreasedincreased 19% (10%(4% on a constant currency basis).

Latin America store depreciation and amortization increased 3% (15%26% (11% on a constant currency basis) to $3.9$4.5 million during the thirdsecond quarter of 20202021 compared to $3.8$3.6 million during the thirdsecond quarter of 2019,2020, primarily due to the increase in the number of new store openings since the third quarter of 2019.count.

The segment pre-tax operating income for the thirdsecond quarter of 20202021 was $24.0$28.1 million, which generated a pre-tax segment operating margin of 19%20% compared to $36.7$20.6 million and 22%17% in the prior year, respectively. The declineincrease in the segment pre-tax operating income and margin was primarily due to declinesan increase in retail sales and pawn loan fees in part due to theand a 14% unfavorablefavorable change in the average value of the Mexican peso, partially offset by an increase in retail sales margins, an increase in gross profit from scrapping activities and declines in store operating expenses.expenses and depreciation expense.




2925


Consolidated Results of Operations

The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the three months ended SeptemberJune 30, 20202021 compared to the three months ended SeptemberJune 30, 20192020 (dollars in thousands):
Three Months Ended
September 30,Increase /
 20202019(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$37,386 $55,451 (33)%
Latin America operations23,998 36,701 (35)%
Consolidated segment pre-tax operating income61,384 92,152 (33)%
Corporate expenses and other income:  
Administrative expenses24,354 30,576 (20)%
Depreciation and amortization1,133 1,666 (32)%
Interest expense6,561 8,922 (26)%
Interest income(499)(429)16 %
Merger and other acquisition expenses7 805 (99)%
(Gain) loss on foreign exchange(432)1,648 126 %
Loss on extinguishment of debt11,737 — — %
Write-offs and impairments of certain lease intangibles and other assets837 — — %
Total corporate expenses and other income43,698 43,188 %
Income before income taxes17,686 48,964 (64)%
Provision for income taxes2,624 14,203 (82)%
  
Net income$15,062 $34,761 (57)%

Three Months Ended
June 30,Increase /
 20212020(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$47,135 $52,239 (10)%
Latin America operations28,078 20,648 36 %
Consolidated segment pre-tax operating income75,213 72,887 %
Corporate expenses and other income:  
Administrative expenses27,398 28,386 (3)%
Depreciation and amortization1,021 1,161 (12)%
Interest expense7,198 6,974 %
Interest income(119)(525)(77)%
Merger and acquisition expenses1,086 134 710 %
Gain on foreign exchange(577)(614)(6)%
Write-off of certain Cash America merger related lease intangibles401 182 120 %
Total corporate expenses and other income36,408 35,698 %
Income before income taxes38,805 37,189 %
Provision for income taxes10,378 11,316 (8)%
  
Net income$28,427 $25,873 10 %

Corporate Expenses and Taxes

Administrative expenses decreased 20%3% to $24.4$27.4 million during the thirdsecond quarter of 2021 compared to $28.4 million in the second quarter of 2020, compared to $30.6 million in the third quarter of 2019, primarily due to a reduction in incentive-based compensation expense, reduced travel costs and other cost saving initiatives as a result ofin response to COVID-19, andpartially offset by a 14% unfavorablefavorable change in the average value of the Mexican peso resulting in lowerhigher U.S. dollar translated expenses partially offset byand a 3%2% increase in the consolidated weighted-average store count. Administrative expenses were 7% of revenue during both the thirdsecond quarter of 20202021 and 2019.2020.

Interest expense decreased 26%increased 3% to $6.6$7.2 million during the thirdsecond quarter of 2021 compared to $7.0 million in the second quarter of 2020, comparedprimarily due to $8.9 millionan increase in the third quarter of 2019, primarily due toCompany’s outstanding senior unsecured notes, partially offset by lower average balances outstanding on the Company’s unsecured credit facilities and lower average interest rates during the thirdsecond quarter of 20202021 compared to the thirdsecond quarter of 2019.2020. See Note 5 of Notes to Consolidated Financial Statements and “Liquidity and Capital Resources.”

DuringMerger and acquisition expenses increased to $1.1 million during second quarter of 2021 compared to $0.1 million in the thirdsecond quarter of 2020, primarily as a result of a 26-store acquisition completed during the Company redeemed its outstanding $300.0 million, 5.375% senior notes due 2024, incurring a loss on extinguishmentsecond quarter of debt of $11.7 million, which includes an early redemption premium and other redemption costs of $8.8 million and the write-off of unamortized debt issuance costs of $2.9 million.2021.


30


Consolidated effective income tax rates for the thirdsecond quarter of 2021 and 2020 were 26.7% and 2019 were 14.8% and 29.0%30.4%, respectively. The decrease in the effective tax rate was primarily due to the Internal Revenue Service finalizing regulations in July 2020 for the global intangible low-taxed income tax (“GILTI”) provisions for foreign operations in the U.S. federal tax code. The GILTI tax became effective in 2018, and based on preliminary IRS guidance, the impact to the Company has been included in its tax provisions since 2018. The finalized regulations issued in Julycode, which essentially eliminated the impact of the incremental GILTI tax foron the Company’s 2018, 2019 and current tax years and permitted retroactive application.Company.

26


Operating Results for the Nine Months Ended September 30, 2020 Compared to the Nine Months Ended September 30, 2019

Operating results for the nine months ended September 30, 2020 were significantly impacted by COVID-19 during the second and third quarters as described in the “Operating Results for the Three Months Ended September 30, 2020 Compared to the Three Months Ended September 30, 2019” section above and the “Operating Results for the ThreeSix Months Ended June 30, 20202021 Compared to the ThreeSix Months Ended June 30, 2019” section in the Company’s June 30, 2020 quarterly report on Form 10-Q.

U.S. Operations Segment

The following table presents segment pre-tax operating income and other operating metrics of the U.S. operations segment for the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 20192020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.
Nine Months Ended
September 30,Increase /
20202019(Decrease)
U.S. Operations Segment
Revenue:
Retail merchandise sales$556,528 $523,825 %
Pawn loan fees235,937 283,127 (17)%
Wholesale scrap jewelry sales37,727 56,942 (34)%
Consumer loan and credit services fees (1)
2,003 18,378 (89)%
Total revenue832,195 882,272 (6)%
Cost of revenue:
Cost of retail merchandise sold325,863 326,134 — %
Cost of wholesale scrap jewelry sold32,754 52,340 (37)%
Consumer loan and credit services loss provision (1)
(480)3,829 (113)%
Total cost of revenue358,137 382,303 (6)%
Net revenue474,058 499,969 (5)%
Segment expenses:  
Store operating expenses303,686 310,208 (2)%
Depreciation and amortization16,352 15,527 %
Total segment expenses320,038 325,735 (2)%
Segment pre-tax operating income$154,020 $174,234 (12)%

Six Months Ended
June 30,
20212020Decrease
U.S. Operations Segment
Revenue:
Retail merchandise sales$363,211 $404,910 (10)%
Pawn loan fees143,339 169,757 (16)%
Wholesale scrap jewelry sales16,049 25,035 (36)%
Consumer loan and credit services fees (1)
 1,946 (100)%
Total revenue522,599 601,648 (13)%
Cost of revenue:  
Cost of retail merchandise sold202,129 241,190 (16)%
Cost of wholesale scrap jewelry sold12,900 22,438 (43)%
Consumer loan and credit services loss provision (1)
 (584)(100)%
Total cost of revenue215,029 263,044 (18)%
Net revenue307,570 338,604 (9)%
Segment expenses:  
Store operating expenses188,821 211,008 (11)%
Depreciation and amortization10,729 10,962 (2)%
Total segment expenses199,550 221,970 (10)%
Segment pre-tax operating income$108,020 $116,634 (7)%
Operating metrics:
Retail merchandise sales margin44 %40 %
Wholesale scrap jewelry sales margin20 %10 %
Net revenue margin59 %56 %
Segment pre-tax operating margin21 %19 %

(1)Effective June 30, 2020, the Company ceased offeringno longer offers an unsecured consumer lending and credit services products, which include all payday and installment loans,loan product in the U.S. See “— Consumer Lending Operations” for further discussion.


3127


Retail Merchandise Sales Operations

U.S. retail merchandise sales increased 6%decreased 10% to $556.5$363.2 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $523.8$404.9 million for the ninesix months ended SeptemberJune 30, 2019.2020. Same-store retail sales also increased 6%decreased 12% during the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 2019. 2020. The decrease in total and same-store retail sales was primarily due to higher than normal retail sales during the second quarter of 2020, as noted in the quarter-to-date section above.

During the ninesix months ended SeptemberJune 30, 2020,2021, the gross profit margin on retail merchandise sales in the U.S. was 41%44% compared to a margin of 38%40% during the ninesix months ended SeptemberJune 30, 2019, which resulted in a 17% increase in net revenue (gross profit) from retail sales for the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019.2020. The increase in retail sales and retail sales margin was primarily driven bya result of continued retail demand for value-priced pre-owned merchandise, increased buying of merchandise directly from customers and lower levels of aged inventory, which limited the impacts of COVID-19 as described in the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q.need for normal discounting.

Pawn Lending Operations

U.S. pawn loan fees decreased 17%16%, totaling $235.9$143.3 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $283.1$169.8 million for the ninesix months ended SeptemberJune 30, 2019.2020. Same-store pawn fees also decreased 17% during the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 2019. Pawn loan receivables as of September 30, 2020 decreased 30% in total and on a same-store basis compared to September 30, 2019.2020. The decline in total and same-store pawn receivables and pawnloan fees relateswas primarily due to the impactssignificantly lower than normal beginning pawn loan levels and reduced origination activity during the first quarter of COVID-192021 as describeda result of improved customer liquidity due to the two additional government stimulus payments made during the quarter, partially offset by the continued recovery in pawn loan demand towards pre-pandemic levels during the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q.second quarter of 2021.

Wholesale Scrap Jewelry Operations

U.S. wholesale scrap jewelry revenue, consisting primarily of gold sales, decreased 34%36% to $37.7$16.0 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $56.9$25.0 million during the ninesix months ended SeptemberJune 30, 2019.2020. The decline in scrap revenue relates primarily to reductions inlower scrapping volumes due to lower than normal inventory levels as described in the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q.levels. The scrap jewelry gross profit margin in the U.S. was 13%20% compared to the prior-year margin of 8%. The10%, with the increase in scrap margin was primarily due to an increase in the average selling price of gold during the ninesix months ended SeptemberJune 30, 20202021 compared to 2019.

Consumer Lending Operations

The Company ceased offering unsecured consumer lending and credit services products (collectively, consumer lending operations), which include all payday and installment loans, in the U.S. effective June 30, 2020. Service fees from U.S. consumer lending operations decreased 89% to $2.0 million during the nine months ended September 30, 2020 compared to $18.4 million for the nine months ended September 30, 2019.

Segment Expenses and Segment Pre-Tax Operating Income

U.S. store operating expenses decreased 2%11% to $303.7$188.8 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $310.2$211.0 million during the ninesix months ended SeptemberJune 30, 20192020 and same-store operating expenses decreased 1%12% compared with the prior-year period. The decrease in total and same-store operating expenses was primarily due to cost saving initiatives as a result of COVID-19, partially offset by an increase in store-level incentive based compensation as a result of the significant increase in retail sales and margins as described in the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q.

U.S. store depreciation and amortization increased 5%response to $16.4 million during the nine months ended September 30, 2020 compared to $15.5 million during the nine months ended September 30, 2019.COVID-19.

The U.S. segment pre-tax operating income for the ninesix months ended SeptemberJune 30, 20202021 was $154.0$108.0 million, which generated a pre-tax segment operating margin of 19%21% compared to $174.2$116.6 million and 20%19% in the prior year, respectively. The decrease in the segment pre-tax operating income and margin reflected decreases in gross profit from retail sales, pawn fee revenue as a result of the decline in pawn loan receivables and net revenue from consumer loan and credit services products as a result of discontinuing consumer lending operations in 2020, partially offset by an increase in gross profit from both retail and scrap sales and a decrease in operating expenses. The increase in the pre-tax segment operating margin was primarily due to increased retail sales margins and a decrease in operating expenses.


3228


Latin America Operations Segment

Latin American results of operations for the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 2019 were impacted by2020 benefited from a 13% unfavorable6% favorable change in the average value of the Mexican peso compared to the U.S. dollar.

The following table presents segment pre-tax operating income and other operating metrics of the Latin America operations segment for the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 20192020 (dollars in thousands). Store operating expenses include salary and benefit expense of store-level employees, occupancy costs, bank charges, security, insurance, utilities, supplies and other costs incurred by the stores.
Constant Currency Basis
Nine Months
Ended
Nine Months EndedSeptember 30,Increase /
September 30,Increase /2020(Decrease)
 20202019(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$262,483 $320,528 (18)%$295,523 (8)%
Pawn loan fees107,738 137,867 (22)%121,324 (12)%
Wholesale scrap jewelry sales36,710 25,410 44 %36,710 44 %
Total revenue406,931 483,805 (16)%453,557 (6)%
Cost of revenue:
Cost of retail merchandise sold167,573 208,084 (19)%188,607 (9)%
Cost of wholesale scrap jewelry sold28,268 24,607 15 %31,892 30 %
Total cost of revenue195,841 232,691 (16)%220,499 (5)%
Net revenue211,090 251,114 (16)%233,058 (7)%
Segment expenses:   
Store operating expenses122,926 134,810 (9)%137,211 %
Depreciation and amortization11,568 10,679 %12,886 21 %
Total segment expenses134,494 145,489 (8)%150,097 %
Segment pre-tax operating income$76,596 $105,625 (27)%$82,961 (21)%

Retail Merchandise Sales Operations

Latin America retail merchandise sales decreased 18% (8% on a constant currency basis) to $262.5 million during the nine months ended September 30, 2020 compared to $320.5 million for the nine months ended September 30, 2019. The decrease was primarily due to the impacts of COVID-19 as described in the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q, partially offset by additional revenue contributions from recent acquisitions and new store openings. Same-store retail sales decreased 22% (13% on a constant currency basis). The gross profit margin on retail merchandise sales was 36% during the nine months ended September 30, 2020 compared to 35% during the nine months ended September 30, 2019.
Constant Currency Basis
Six Months
Ended
Six Months EndedJune 30,Increase /
June 30,Increase /2021(Decrease)
 20212020(Decrease)(Non-GAAP)(Non-GAAP)
Latin America Operations Segment
Revenue:
Retail merchandise sales$174,398 $179,119 (3)%$163,529 (9)%
Pawn loan fees82,092 74,348 10 %76,951 %
Wholesale scrap jewelry sales18,428 24,121 (24)%18,428 (24)%
Total revenue274,918 277,588 (1)%258,908 (7)%
Cost of revenue:   
Cost of retail merchandise sold108,448 115,016 (6)%101,709 (12)%
Cost of wholesale scrap jewelry sold16,229 18,766 (14)%15,210 (19)%
Total cost of revenue124,677 133,782 (7)%116,919 (13)%
Net revenue150,241 143,806 %141,989 (1)%
Segment expenses:   
Store operating expenses87,631 83,543 %82,513 (1)%
Depreciation and amortization8,797 7,665 15 %8,310 %
Total segment expenses96,428 91,208 %90,823 — %
Segment pre-tax operating income$53,813 $52,598 %$51,166 (3)%
Operating metrics:
Retail merchandise sales margin38 %36 %38 %
Wholesale scrap jewelry sales margin12 %22 %17 %
Net revenue margin55 %52 %55 %
Segment pre-tax operating margin20 %19 %20 %


3329


Retail Merchandise Sales Operations

Latin America retail merchandise sales decreased 3% (9% on a constant currency basis) to $174.4 million during the six months ended June 30, 2021 compared to $179.1 million for the six months ended June 30, 2020. Same-store retail sales decreased 5% (11% on a constant currency basis) during the six months ended June 30, 2021 compared to six months ended June 30, 2020. The decrease in retail sales was primarily a result of significantly lower than normal inventory levels at the beginning of 2021, which limited retail sales during first half of 2021, partially offset by the government imposed COVID-19 retail restrictions discussed above, which limited retail sales during the second quarter of 2020. Partially offsetting the declines in retail sales revenue, the gross profit margin on retail merchandise sales was 38% during the six months ended June 30, 2021 compared to 36% during the six months ended June 30, 2020.

Pawn Lending Operations

Pawn loan fees in Latin America decreased 22% (12%increased 10% (4% on a constant currency basis) totaling $107.7$82.1 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $137.9$74.3 million for the ninesix months ended SeptemberJune 30, 2019.2020. Same-store pawn fees decreased 26% (16%increased 9% (2% on a constant currency basis) during the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 2019. Pawn loan receivables decreased 29% (19% on a constant currency basis) as of September 30, 2020 compared to September 30, 2019, while same-store pawn receivables decreased by 31% (21% on a constant currency basis).2020. The declineincrease in total and same-store pawn receivables and resultingconstant currency pawn loan fees relateswas primarily due to the impactscontinued improvement of COVID-19 as described inpawn loan origination activity during the quarter-to-date section above and in the June 30, 2020 quarterly report on Form 10-Q.first half of 2021, partially offset by significantly lower than normal beginning pawn loan levels.

Wholesale Scrap Jewelry Operations

Latin America wholesale scrap jewelry revenue, consisting primarily of gold sales, increased 44%decreased 24% (also 44%24% on a constant currency basis) to $36.7$18.4 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $25.4$24.1 million during the ninesix months ended SeptemberJune 30, 2019.2020. The increasedecrease was primarily due to increased volume contributions from recently acquired stores which carried a greater percentage of jewelry inventories, as well as an increase in general scrapping volumes during the six months ended June 30, 2020 as a result of retail restrictions and demand related to COVID-19. The scrap jewelry gross profit margin in Latin America was 23% (13%12% (17% on a constant currency basis) during the ninesix months ended SeptemberJune 30, 20202021 compared to the prior-year margin of 3%, with the increase in scrap margin primarily due to an increase in the average selling price of gold during the nine months ended September 30, 2020 compared to the nine months ended September 30, 2019.22%.

Segment Expenses and Segment Pre-Tax Operating Income

Store operating expenses decreased 9% (2% increaseincreased 5% (decreased 1% on a constant currency basis) to $122.9$87.6 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $134.8$83.5 million during the ninesix months ended SeptemberJune 30, 2019.2020. Total store operating expenses decreasedincreased primarily due to cost saving initiatives as a result of COVID-19, partially offset by the 8%3% increase in the Latin America weighted-average store count. Same-store operating expenses decreased 15% (5%increased 2% (decreased 4% on a constant currency basis) compared to the prior-year period.

Latin America store depreciation and amortization increased 15% (8% on a constant currency basis) to $8.8 million during the six months ended June 30, 2021 compared to $7.7 million during the six months ended June 30, 2020, primarily due to the increase in the store count.

The segment pre-tax operating income for the ninesix months ended SeptemberJune 30, 20202021 was $76.6$53.8 million, which generated a pre-tax segment operating margin of 19%20% compared to $105.6$52.6 million and 22%19% in the prior year, respectively. The decline in the segment pre-tax operating income and margin was primarily due to declines in retail sales and pawn loan fees and a 13% unfavorable change in the average value of the Mexican peso, partially offset by an increase in gross profit from scrapping activities and declines in store operating expenses.


3430


Consolidated Results of Operations

The following table reconciles pre-tax operating income of the Company’s U.S. operations segment and Latin America operations segment discussed above to consolidated net income for the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 20192020 (dollars in thousands):
Nine Months Ended
September 30,Increase /
 20202019(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$154,020 $174,234 (12)%
Latin America operations76,596 105,625 (27)%
Consolidated segment pre-tax operating income230,616 279,859 (18)%
Corporate expenses and other income:
Administrative expenses85,642 94,426 (9)%
Depreciation and amortization3,504 4,852 (28)%
Interest expense21,953 25,840 (15)%
Interest income(1,209)(788)53 %
Merger and other acquisition expenses209 1,510 (86)%
Loss on foreign exchange1,639 926 77 %
Loss on extinguishment of debt11,737 — — %
Write-offs and impairments of certain lease intangibles and other assets6,549 — — %
Total corporate expenses and other income130,024 126,766 %
Income before income taxes100,592 153,093 (34)%
Provision for income taxes26,739 42,629 (37)%
Net income$73,853 $110,464 (33)%

Six Months Ended
June 30,Increase /
 20212020(Decrease)
Consolidated Results of Operations
Segment pre-tax operating income:
U.S. operations$108,020 $116,634 (7)%
Latin America operations53,813 52,598 %
Consolidated segment pre-tax operating income161,833 169,232 (4)%
Corporate expenses and other income:
Administrative expenses58,397 61,288 (5)%
Depreciation and amortization1,988 2,371 (16)%
Interest expense14,428 15,392 (6)%
Interest income(277)(710)(61)%
Merger and acquisition expenses1,252 202 520 %
(Gain) loss on foreign exchange(310)2,071 115 %
Write-off of certain Cash America merger related lease intangibles1,279 3,812 (66)%
Impairment of certain other assets 1,900 (100)%
Total corporate expenses and other income76,757 86,326 (11)%
Income before income taxes85,076 82,906 %
Provision for income taxes22,934 24,115 (5)%
Net income$62,142 $58,791 %

Corporate Expenses and Taxes

Administrative expenses decreased 9%5% to $85.6$58.4 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $94.4$61.3 million during the ninesix months ended SeptemberJune 30, 2019,2020, primarily due to a reduction in incentive-based compensation expense, reduced travel costs and other cost saving initiatives asin response to COVID-19, partially offset by a result of COVID-19 and a 13% unfavorable6% favorable change in the average value of the Mexican peso resulting in lowerhigher U.S. dollar translated expenses partially offset byand a 4%2% increase in the consolidated weighted-average store count. Administrative expenses were 7% of revenue during both the ninesix months ended SeptemberJune 30, 20202021 and 2019.2020.

Interest expense decreased 15%6% to $22.0$14.4 million during the ninesix months ended SeptemberJune 30, 20202021 compared to $25.8$15.4 million for the ninesix months ended SeptemberJune 30, 2019,2020, primarily due to lower average balances outstanding on the Company’s unsecured credit facilities and lower average interest rates during the ninesix months ended SeptemberJune 30, 20202021 compared to the ninesix months ended SeptemberJune 30, 2019.2020, partially offset by an increase in the Company’s outstanding senior unsecured notes. See Note 5 of Notes to Consolidated Financial Statements and “Liquidity and Capital Resources.”

DuringMerger and acquisition expenses increased to $1.3 million during the ninesix months ended SeptemberJune 30, 2021 compared to $0.2 million for the six months ended June 30, 2020, primarily as a result of a 26-store acquisition completed during the Company redeemed its outstanding $300.0 million, 5.375% senior notes due 2024, incurring a loss on extinguishmentsecond quarter of debt of $11.7 million, which includes an early redemption premium and other redemption costs of $8.8 million and the write-off of unamortized debt issuance costs of $2.9 million.2021.


Gain on foreign exchange increased 115% to $0.3 million during the six months ended June 30, 2021 compared to a loss of $2.1 million in the six months ended June 30, 2020, as a result of fluctuations in foreign exchange rates.
3531


During the ninesix months ended SeptemberJune 30, 2020,2021, the Company recorded a $4.6$1.3 million write-off of certain Cash America merger related lease intangibles andcompared to a $1.9$3.8 million impairmentwrite-off of other assets. The lease intangibles, which subsequent to the adoption of ASC 842 are included in the operating lease right of use asset on the consolidated balance sheets (see Note 4 of Notes to Consolidated Financial Statements), were recorded in conjunction with thecertain Cash America merger in 2016 and were written-off primarily asrelated lease intangibles during the six months ended June 30, 2020. The Company also recorded a result of the Company purchasing the store real estate from the landlords of certain existing legacy Cash America stores. The $1.9 million impairment related to a non-operating asset in whichduring the Company determined that an other than temporary impairment existed asfirst quarter of March 31, 2020.

Consolidated effective income tax rates for the ninesix months ended SeptemberJune 30, 2021 and 2020 were 27.0% and 2019 were 26.6% and 27.8%29.1%, respectively. The decrease in the effective tax rate was primarily due to the Internal Revenue Service finalizing regulations in July 2020 for the GILTI provisions for foreign operations in the U.S. federal tax code as noted in the quarter-to-date section above.

LIQUIDITY AND CAPITAL RESOURCES

As of SeptemberJune 30, 2020,2021, the Company’s primary sources of liquidity were $78.8$50.1 million in cash and cash equivalents, $483.7$363.9 million of available and unused funds under the Company’s revolving unsecured credit facilities, $307.0subject to certain financial covenants, $352.3 million in customer loans and fees and service charges receivable and $168.7$217.0 million in inventories. See Note 5 of Notes to Consolidated Financial Statements. The Company had working capital of $371.4$401.2 million as of SeptemberJune 30, 2020.2021.

As of September 30, 2020,The Company intends to continue expansion through new store openings, primarily in Latin America, and through opportunistic acquisitions both in the U.S. and Latin America. Additionally, as opportunities arise at reasonable valuations, the Company maintainedmay continue to purchase real estate from its landlords at existing stores or in conjunction with pawn store acquisitions.

In July 2021, the Company’s Board of Directors declared a $0.30 per share third quarter cash dividend on common shares outstanding, or an unsecured lineaggregate of credit with a group$12.2 million based on the June 30, 2021 share count, which will be paid on August 27, 2021 to stockholders of U.S. based commercial lenders (the “Credit Facility”)record as of August 13, 2021. While the Company currently expects to continue the payment of quarterly cash dividends, the declaration and payment of cash dividends in the amountfuture (quarterly or otherwise) will be made by the Board of $500.0 million. The Credit Facility matures on December 19, 2024. As of September 30, 2020, the Company had $40.0 million in outstanding borrowings and $3.0 million in outstanding letters of credit under the Credit Facility, leaving $457.0 million available for future borrowings,Directors, from time to time, subject to certain financial covenants. The Credit Facility is unsecured and bears interest, at the Company’s option,financial condition, results of either (1) the prevailing London Interbank Offered Rate (“LIBOR”) (with interest periods of 1 week or 1, 2, 3 or 6 months at the Company’s option) plus a fixed spread of 2.5% or (2) the prevailing prime or base rate plus a fixed spread of 1.5%. The agreement has a LIBOR floor of 0%. Additionally, the Company is required to pay an annual commitment fee of 0.50% on the average daily unused portion of the Credit Facility commitment. The weighted-average interest rate on amounts outstanding under the Credit Facility at September 30, 2020 was 2.63% based on 1 week LIBOR. Under the terms of the Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Credit Facility also contains customary restrictions on the Company’s ability to incur additional debt, grant liens, make investments, consummate acquisitions and similar negative covenants with customary carve-outs and baskets. The Company was inoperations, business requirements, compliance with legal requirements, debt covenant restrictions and other relevant factors, including the covenantsimpact of the Credit Facility as of September 30, 2020, and currently has the capacity to borrow a significant amount of the availability under the Credit Facility under the most restrictive covenant. During the nine months ended September 30, 2020, the Company made net payments of $295.0 million pursuant to the Credit Facility.COVID-19.

During Marchthe six months ended June 30, 2021, the Company repurchased a total of 536,000 shares of common stock at an aggregate cost of $38.0 million and an average cost per share of $70.87, and during the six months ended June 30, 2020, repurchased 981,000 shares of common stock at an aggregate cost of $80.3 million and an average cost per share of $81.84. The Company has approximately $83.9 million of remaining availability under its currently authorized stock repurchase program. While the Company intends to continue repurchases under its active share repurchase program, future share repurchases are subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s primary subsidiary in Mexico, First Cash S.A. de C.V., entered into an unsecuredstock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and uncommitted linethe impact of credit guaranteed by FirstCash, Inc. with a bank in Mexico (the “Mexico Credit Facility”) in the amount of $600.0 million Mexican pesos. The Mexico Credit Facility bears interest at the Mexican Central Bank’s interbank equilibrium rate plus a fixed spread of 2.5% and matures on March 9, 2023. Under the terms of the Mexico Credit Facility, the Company is required to maintain certain financial ratios and comply with certain financial covenants. The Company was in compliance with the covenants of the Mexico Credit Facility as of September 30, 2020. At September 30, 2020, the Company had no amount outstanding under the Mexico Credit Facility and $600.0 million Mexican pesos available for borrowings.COVID-19.

On August 26, 2020,Cash Flows

The following tables set forth certain historical information with respect to the Company completed an offeringCompany’s sources and uses of $500.0 million of 4.625% senior unsecured notes due on September 1, 2028 (the “Notes”), all of which are currently outstanding. Interest on the Notes is payable semi-annually in arrears on March 1 and September 1, commencing on March 1, 2021. The Notes were sold in a private placement in reliance on Rule 144A and Regulation S under the Securities Act. The Company used the proceeds from the offering to redeem its outstanding $300.0 million, 5.375% senior notes due 2024 (the “2024 Notes”), to pay down a portion of the Credit Facility and to pay for related fees and expenses associated with the offering and the redemption of the 2024 Notes. The Company capitalized approximately $7.3 million in debt issuance costs, which consisted primarily of the initial purchaser’s discount and fees and legalcash and other professional expenses. The debt issuance costs are being amortized over the lifekey indicators of the Notes as a component of interest expense and are carried as a direct deduction from the carrying amount of the Notesliquidity (dollars in the accompanying consolidated balance sheets.thousands):

Six Months Ended June 30,
20212020
Cash flow provided by operating activities$113,749 $143,299 
Cash flow (used in) provided by investing activities$(107,947)$130,443 
Cash flow used in financing activities$(21,495)$(244,757)
As of June 30,
20212020
Working capital$401,174 $325,518 
Current ratio2.7:12.6:1
Liabilities to equity ratio0.9:10.8:1
Net Debt Ratio (1)
2.6:11.5:1


(1)
Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP financial measure. See “Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.
3632


The Notes are fullyNet cash provided by operating activities decreased $29.6 million, or 21%, from $143.3 million for the six months ended June 30, 2020 to $113.7 million for the six months ended June 30, 2021 due to net changes in certain non-cash adjustments to reconcile net income to operating cash flow and unconditionally guaranteed on a senior unsecured basis jointlynet changes in other operating assets and severally by all of the Company's existing and future domestic subsidiaries that guarantee its Credit Facility. The Notes will permit the Company to make restricted payments, such as purchasing shares of its stock and paying cash dividends, in an unlimited amount if, after giving pro forma effect to the incurrence of any indebtedness to make such payment, the Company's consolidated total debt ratio (“Net Debt Ratio”) is less than 2.75 to 1. The Net Debt Ratio is defined generallyliabilities (as detailed in the indenture governing the Notes (the “Indenture”) as the ratioconsolidated statements of (1) the total consolidated debtcash flows), and an increase in net income of the Company minus cash and cash equivalents of the Company to (2) the Company’s consolidated trailing twelve months EBITDA, as adjusted to exclude certain non-recurring expenses and giving pro forma effect to operations acquired during the measurement period. As of September 30, 2020, the Net Debt Ratio was 1.7 to 1. See “Non-GAAP Financial Information” for additional information on the calculation of the Net Debt Ratio.

The Company may redeem some or all of the Notes at any time on or after September 1, 2023, at the redemption prices set forth in the Indenture, plus accrued and unpaid interest, if any. In addition, prior to September 1, 2023, the Company may redeem some or all of the Notes at a price equal to 100% of the principal amount thereof, plus accrued and unpaid interest, if any, plus a “make-whole” premium set forth in the Indenture. The Company may redeem up to 40% of the Notes on or prior to September 1, 2023 with the proceeds of certain equity offerings at the redemption prices set forth in the Indenture. If the Company sells certain assets or consummates certain change in control transactions, the Company will be required to make an offer to repurchase the Notes.

During the three months ended September 30, 2020, the Company redeemed all outstanding 2024 Notes. As a result, the Company recognized a loss on extinguishment of debt of $11.7 million, which includes an early redemption premium and other redemption costs of $8.8 million and the write-off of unamortized debt issuance costs of $2.9$3.4 million.

Net cash used in investing activities increased $238.4 million, or 183%, from net cash provided by investing activities of $130.4 million for the six months ended June 30, 2020 to net cash used in investing activities of $107.9 million for the six months ended June 30, 2021. Cash flows from investing activities included funding of pawn store acquisitions, purchases of furniture, fixtures, equipment and improvements, which includes capital expenditures for improvements to existing stores and for new store openings and other corporate assets, and discretionary purchases of store real property. In addition, cash flows related to net fundings/repayments of pawn loans are included in investing activities. The Company regularly evaluates opportunitiespaid $49.3 million in cash related to optimize its capital structure, including through considerationcurrent and prior-year store acquisitions, $21.0 million for furniture, fixtures, equipment and improvements and $29.1 million for discretionary store real property purchases during the six months ended June 30, 2021 compared to $7.8 million, $20.5 million and $19.6 million in the prior-year period, respectively. The Company funded a net increase in pawn loans of $8.5 million during the issuancesix months ended June 30, 2021 whereas the Company received funds from a net decrease in pawn loans of debt$178.3 million during the six months ended June 30, 2020.

Net cash used in financing activities decreased $223.3 million, or equity,91%, from $244.8 million for the six months ended June 30, 2020 to refinance existing debt$21.5 million for the six months ended June 30, 2021. Net borrowings on the credit facilities were $40.0 million during the six months ended June 30, 2021 compared to net payments of $138.5 million during the six months ended June 30, 2020. The Company funded $36.4 million worth of share repurchases and paid dividends of $23.4 million during the six months ended June 30, 2021, compared to enter into interest rate hedge transactions, such as interest rate swap agreements,funding $80.3 million worth of share repurchases and dividends paid of $22.5 million during the six months ended June 30, 2020. In addition, the Company paid $1.7 million in withholding taxes on net share settlements of restricted stock awards during the six months ended June 30, 2021 compared to fund ongoing cash needs, such as general corporate purposes, growth initiatives and its dividend and stock repurchase program.$3.3 million during the six months ended June 30, 2020.

The continued developments and fluidity of the COVID-19 situationpandemic make it difficult to predict the impact of COVID-19 on the Company’s liquidity and presents a material uncertainty which could adversely affect the Company’s results of operations, financial condition and cash flows in the future. The Company’s cash flows depend heavily on the uninterrupted operation of its stores with sufficient customer activity. If the Company’s pawnshops were deemed non-essential and became subject to closure, or customer demand for the Company’s retail and lending products materially declines, the Company’s cash flows would be materially impaired and the Company could seek to raise additional funds from a variety of sources, including but not limited to, repatriation of excess cash held in Latin America, the sale of assets, reductions in operating expenses, capital expenditures and dividends, the forbearance or deferral of operating expenses, the issuance of debt or equity securities, leveraging currently unencumbered real estate owned by the Company and/or changes to its management of current assets. The characteristics of the Company’s current assets, specifically the ability to rapidly liquidate gold jewelry inventory, which accounts for approximately 53% of total inventory, gives the Company flexibility to quickly increase cash flow, if necessary.

Other factors such as changes in general customer traffic and demand, loan balances, loan-to-value ratios, collection of pawn fees, merchandise sales, inventory levels, seasonality, operating expenses, administrative expenses, expenses related to merger and acquisition activities, tax rates, gold prices, foreign currency exchange rates and the pace of new store expansion and acquisitions, affect the Company’s liquidity. Regulatory developments affecting the Company’s operations may also impact profitability and liquidity. See “Regulatory Developments.” AAdditionally, a prolonged reduction in earnings and EBITDA could limit the Company’s future ability to fully borrow under its lines of credit facilities under its current leverage covenants. Additionally, potential disruptions to the Company’s business resulting from COVID-19 could adversely impact the Company’s liquidity in the future.

The Company intends to continue expansion through new store openings in Latin America and through acquisitions both in the U.S. and Latin America. Additionally, as opportunities arise at reasonable valuations, the Company may continue to purchase real estate from its landlords at existing stores.

A total of 64 stores were opened during the nine months ended September 30, 2020. The impacts of COVID-19 will likely limit the number of 2020 openings to a total of 70 to 75 stores. Future store openings remain subject to uncertainties related to the COVID-19 pandemic, including but not limited to, the ability to continue construction projects and obtain necessary licenses and permits, utility services, store equipment, supplies and staffing.

37


The Company continually looks for, and is presented with, potential acquisition opportunities and will evaluate potential acquisitions based upon growth potential, purchase price, available liquidity, debt covenant restrictions, strategic fit and quality of management personnel, among other factors. The Company acquired 40 pawn stores in Latin America during the nine months ended September 30, 2020 for a cumulative purchase price of $7.2 million, net of cash acquired and subject to future post-closing adjustments. In addition, the Company purchased the real estate at 17 store locations from landlords at existing stores for a cumulative purchase price of $20.9 million during the nine months ended September 30, 2020.

The following tables set forth certain historical information with respect to the Company’s sources and uses of cash and other key indicators of liquidity (dollars in thousands):
 Nine Months Ended
September 30,
20202019
Cash flow provided by operating activities$177,366 $163,824 
Cash flow provided by (used in) investing activities$87,791 $(121,042)
Cash flow used in financing activities$(229,878)$(54,230)
As of September 30,
20202019
Working capital$371,410 $581,986 
Current ratio2.8:13.8:1
Liabilities to equity ratio0.8:10.8:1
Net Debt Ratio (1)
1.7:11.9:1

(1)     Adjusted EBITDA, a component of the Net Debt Ratio, is a non-GAAP financial measure. See “Non-GAAP Financial Information” for a calculation of the Net Debt Ratio.

Net cash provided by operating activities increased $13.5 million, or 8%, from $163.8 million for the nine months ended September 30, 2019 to $177.4 million for the nine months ended September 30, 2020 due to net changes in certain non-cash adjustments to reconcile net income to operating cash flow and net changes in other operating assets and liabilities (as detailed in the consolidated statements of cash flows), partially offset by a decrease in net income of $36.6 million.

Net cash provided by investing activities increased $208.8 million, or 173%, from net cash used in investing activities of $121.0 million for the nine months ended September 30, 2019 to net cash provided by investing activities of $87.8 million for the nine months ended September 30, 2020. Cash flows from investing activities are utilized primarily to fund pawn store acquisitions, purchases of furniture, fixtures, equipment and improvements, which includes capital expenditures for improvements to existing stores, new store openings and other corporate assets, and discretionary purchases of store real property. In addition, cash flows related to net fundings/repayments of pawn and consumer loans are included in investing activities. The Company paid $9.3 million in cash related to current and prior-year store acquisitions, $27.9 million for furniture, fixtures, equipment and improvements and $20.9 million for discretionary store real property purchases during the nine months ended September 30, 2020 compared to $42.0 million, $33.1 million and $43.0 million in the prior-year period, respectively. The Company received funds from a net decrease in pawn and consumer loans of $145.9 million during the nine months ended September 30, 2020 compared to funding a net increase in pawn and consumer loans of $3.0 million during the nine months ended September 30, 2019.

Net cash used in financing activities increased $175.6 million, or 324%, from $54.2 million for the nine months ended September 30, 2019 to $229.9 million for the nine months ended September 30, 2020. Net payments on the credit facilities were $298.5 million during the nine months ended September 30, 2020 compared to net borrowings of $45.0 million during the nine months ended September 30, 2019. During the nine months ended September 30, 2020, the Company received $500.0 million in proceeds from the private offering of the Notes and paid $5.3 million in debt issuance costs. Using part of the proceeds from the Notes, the Company redeemed the $300.0 million 2024 Notes and paid redemption premiums over the face value of the 2024 Notes and other redemption costs of $8.8 million during the nine months ended September 30, 2020. The Company funded $80.3 million worth of share repurchases and paid dividends of $33.6 million during the nine months ended September 30, 2020, compared to funding $67.2 million worth of share repurchases and dividends paid of $32.4 million during the nine months ended September 30, 2019. In addition, the Company paid $3.3 million in withholding taxes on net share settlements of restricted stock unit awards during the nine months ended September 30, 2020.

38


In October 2020, the Company’s Board of Directors declared a $0.27 per share fourth quarter cash dividend on common shares outstanding, or an aggregate of $11.2 million based on the September 30, 2020 share count, which will be paid on November 27, 2020 to stockholders of record as of November 13, 2020. While the Company currently expects to continue the payment of quarterly cash dividends, the declaration and payment of cash dividends in the future (quarterly or otherwise) will be made by the Board of Directors, from time to time, subject to the Company’s financial condition, results of operations, business requirements, compliance with legal requirements, expected liquidity, debt covenant restrictions and other relevant factors including the impact of COVID-19.

In October 2020, the Company lifted the temporary suspension of its stock repurchase program put in place in April at the onset of the COVID-19 pandemic. Future stock repurchases are subject to a variety of factors, including, but not limited to, the level of cash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy, the availability of alternative investment opportunities and the impact of COVID-19.

As of September 30, 2020, the Company had contractual commitments to deliver a total of 30,500 gold ounces between the months of October 2020 and August 2021 at a weighted-average price of $1,734 per ounce. The ounces required to be delivered over this time period are within historical scrap gold volumes and the Company expects to have the required gold ounces to meet the commitments as they come due.

REGULATORY DEVELOPMENTS   

The Company ceased offering unsecured consumer lending and credit services products, which include all payday and installment loans, in the U.S. Effective June 30, 2020, the Company no longer has any unsecured consumer lending or credit services operations in the U.S. or Latin America. The Company remains subject to significant regulation of its pawn and general business operations in all of the jurisdictions in which it operates. Existing regulations and regulatory developments are further and more completely described under “Governmental Regulation” in Part I, Item 1 of the Company’s 2019 annual report2020 Annual Report on Form 10-K filed with the Securities and Exchange Commission (“SEC”) on February 3, 2020 and Part I, Item 2, “Regulatory Developments” of the Company’s June 30, 2020 quarterly report on Form 10-Q.1, 2021. There have been no material changes in regulatory developments directly affecting the Company since June 30,December 31, 2020.

In January 2021, the Illinois General Assembly passed the Predatory Loan Prevention Act (“PLPA”) that caps annual effective interest rates at 36% on most consumer loans, including payday and car title loans. On March 23, 2021, the governor of Illinois signed the PLPA into law, making it effective immediately. The Company does not believe the PLPA applies to collateralized pawn loans. The Company had 25 pawn stores located in Illinois as of June 30, 2021.


33


NON-GAAP FINANCIAL INFORMATION

The Company uses certain financial calculations such as adjusted net income, adjusted diluted earnings per share, EBITDA, adjusted EBITDA, free cash flow, adjusted free cash flow and constant currency results as factors in the measurement and evaluation of the Company’s operating performance and period-over-period growth. The Company derives these financial calculations on the basis of methodologies other than GAAP, primarily by excluding from a comparable GAAP measure certain items the Company does not consider to be representative of its actual operating performance. These financial calculations are “non-GAAP financial measures” as defined under the SEC rules. The Company uses these non-GAAP financial measures in operating its business because management believes they are less susceptible to variances in actual operating performance that can result from the excluded items, other infrequent charges and currency fluctuations. The Company presents these financial measures to investors because management believes they are useful to investors in evaluating the primary factors that drive the Company’s core operating performance and provide greater transparency into the Company’s results of operations. However, items that are excluded and other adjustments and assumptions that are made in calculating these non-GAAP financial measures are significant components in understanding and assessing the Company’s financial performance. These non-GAAP financial measures should be evaluated in conjunction with, and are not a substitute for, the Company’s GAAP financial measures. Further, because these non-GAAP financial measures are not determined in accordance with GAAP and are thus susceptible to varying calculations, the non-GAAP financial measures, as presented, may not be comparable to other similarly titled measures of other companies.

While acquisitions are an important part of the Company’s overall strategy, the Company has adjusted the applicable financial calculations to exclude merger and other acquisition expenses to allow more accurate comparisons of the financial results to prior periods. In addition, the Company does not consider these merger and other acquisition expenses to be related to the organic operations of the acquired businesses or its continuing operations and such expenses are generally not relevant to assessing or estimating the long-term performance of the acquired businesses. Merger and other acquisition expenses include incremental costs directly associated with merger and acquisition activities, including professional fees, legal expenses, severance, retention and other employee-related costs, contract breakage costs and costs related to the consolidation of technology systems and corporate facilities, among others.


39


The Company has certain leases in Mexico which are denominated in U.S. dollars. The lease liability of these U.S. dollar denominated leases, which is considered a monetary liability, is remeasured into Mexican pesos using current period exchange rates resulting in the recognition of foreign currency exchange gains or losses. The Company has adjusted the applicable financial measures to exclude these remeasurement gains or losses because they are non-cash, non-operating items that could create volatility in the Company’s consolidated results of operations due to the magnitude of the end of period lease liability being remeasured and to improve comparability of current periods presented with prior periods due to the adoption of ASC 842 on January 1, 2019.periods.

In conjunction with the Cash America merger in 2016, the Company recorded certain lease intangibles related to above or below market lease liabilities of Cash America which are included in the operating lease right of use asset on the consolidated balance sheets. As the Company continues to opportunistically purchase real estate from landlords at certain Cash America stores, the associated lease intangible, if any, is written-off and gain or loss is recognized. The Company has adjusted the applicable financial measures to exclude these gains or losses given the variability in size and timing of these transactions and because they are non-cash, non-operating gains or losses. The Company believes this improves comparability of operating results for current periods presented with prior periods.


34


Adjusted Net Income and Adjusted Diluted Earnings Per Share

Management believes the presentation of adjusted net income and adjusted diluted earnings per share provides investors with greater transparency and provides a more complete understanding of the Company’s financial performance and prospects for the future by excluding items that management believes are non-operating in nature and not representative of the Company’s core operating performance of its continuing operations. In addition, management believes the adjustments shown below are useful to investors in order to allow them to compare the Company’s financial results for the current periods presented with the prior periods presented.

The following table provides a reconciliation between net income and diluted earnings per share calculated in accordance with GAAP to adjusted net income and adjusted diluted earnings per share, which are shown net of tax (in thousands, except per share amounts):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
In ThousandsPer ShareIn ThousandsPer ShareIn ThousandsPer ShareIn ThousandsPer Share
Net income and diluted earnings per share, as reported$15,062 $0.36 $34,761 $0.81 $73,853 $1.77 $110,464 $2.55 
Adjustments, net of tax:
Merger and other acquisition expenses5  567 0.01 151  1,097 0.02 
Non-cash foreign currency (gain) loss related to lease liability(308)(0.01)340 0.01 2,453 0.06 (34)— 
Loss on extinguishment of debt9,037 0.22 — — 9,037 0.22 — — 
Non-cash write-off of certain merger related lease intangibles (1)
644 0.02 — — 3,579 0.09 — — 
Non-cash impairment of certain other assets (2)
�� — — 1,463 0.03 — — 
Consumer lending wind-down costs and asset impairments13  578 0.01 84  2,537 0.06 
Adjusted net income and diluted earnings per share$24,453 $0.59 $36,246 $0.84 $90,620 $2.17 $114,064 $2.63 

Three Months Ended June 30,Six Months Ended June 30,
 2021202020212020
In ThousandsPer ShareIn ThousandsPer ShareIn ThousandsPer ShareIn ThousandsPer Share
Net income and diluted earnings per share, as reported$28,427 $0.70 $25,873 $0.62 $62,142 $1.52 $58,791 $1.41 
Adjustments, net of tax:
Merger and acquisition expenses826 0.02 96 — 942 0.02 146 — 
Non-cash foreign currency (gain) loss related to lease liability(524)(0.02)(308)— (103) 2,761 0.07 
Non-cash write-off of certain Cash America merger related lease intangibles309 0.01 140 — 985 0.02 2,935 0.07 
Non-cash impairment of certain other assets (1)
  — —   1,463 0.04 
Consumer lending wind-down costs and asset impairments  71 —   71 — 
Adjusted net income and diluted earnings per share$29,038 $0.71 $25,872 $0.62 $63,966 $1.56 $66,167 $1.59 

(1)    Certain above/below market store lease intangibles, recorded in conjunction with the Cash America merger in 2016, were written-off as a result of the Company purchasing the real estate from the landlords of the respective stores.

(2)Impairment related to a non-operating asset in which the Company determined that an other than temporary impairment existed as of March 31, 2020.

4035


The following tables provide a reconciliation of the gross amounts, the impact of income taxes and the net amounts for the adjustments included in the table above (in thousands):
Three Months Ended September 30,
 20202019
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and other acquisition expenses$7 $2 $5 $805 $238 $567 
Non-cash foreign currency (gain) loss related to lease liability(439)(131)(308)486 146 340 
Loss on extinguishment of debt11,737 2,700 9,037 — — — 
Non-cash write-off of certain merger related lease intangibles837 193 644 — — — 
Consumer lending wind-down costs and asset impairments17 4 13 751 173 578 
Total adjustments$12,159 $2,768 $9,391 $2,042 $557 $1,485 
Nine Months Ended September 30,
20202019
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and other acquisition expenses$209 $58 $151 $1,510 $413 $1,097 
Non-cash foreign currency loss (gain) related to lease liability3,505 1,052 2,453 (49)(15)(34)
Loss on extinguishment of debt11,737 2,700 9,037 — — — 
Non-cash write-off of certain merger related lease intangibles4,649 1,070 3,579 — — — 
Non-cash impairment of certain other assets1,900 437 1,463 — — — 
Consumer lending wind-down costs and asset impairments109 25 84 3,295 758 2,537 
Total adjustments$22,109 $5,342 $16,767 $4,756 $1,156 $3,600 

Three Months Ended June 30,
 20212020
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and acquisition expenses$1,086 $260 $826 $134 $38 $96 
Non-cash foreign currency gain related to lease liability(749)(225)(524)(440)(132)(308)
Non-cash write-off of certain Cash America merger related lease intangibles401 92 309 182 42 140 
Consumer lending wind-down costs and asset impairments   92 21 71 
Total adjustments$738 $127 $611 $(32)$(31)$(1)
Six Months Ended June 30,
20212020
Pre-taxTaxAfter-taxPre-taxTaxAfter-tax
Merger and acquisition expenses$1,252 $310 $942 $202 $56 $146 
Non-cash foreign currency (gain) loss related to lease liability(147)(44)(103)3,944 1,183 2,761 
Non-cash write-off of certain Cash America merger related lease intangibles1,279 294 985 3,812 877 2,935 
Non-cash impairment of certain other assets   1,900 437 1,463 
Consumer lending wind-down costs and asset impairments   92 21 71 
Total adjustments$2,384 $560 $1,824 $9,950 $2,574 $7,376 

4136


Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) and Adjusted EBITDA

The Company defines EBITDA as net income before income taxes, depreciation and amortization, interest expense and interest income and adjusted EBITDA as EBITDA adjusted for certain items as listed below that management considers to be non-operating in nature and not representative of its actual operating performance. The Company believes EBITDA and adjusted EBITDA are commonly used by investors to assess a company’s financial performance, and adjusted EBITDA is used in the calculation of the Net Debt Ratio as defined in the Company’s senior unsecured notes covenants. The following table provides a reconciliation of net income to EBITDA and adjusted EBITDA (dollars in thousands):

Trailing TwelveTrailing Twelve
Three Months EndedNine Months EndedMonths EndedThree Months EndedSix Months EndedMonths Ended
September 30,September 30,September 30,June 30,June 30,June 30,
202020192020201920202019202120202021202020212020
Net incomeNet income$15,062 $34,761 $73,853 $110,464 $128,007 $158,539 Net income$28,427 $25,873 $62,142 $58,791 $109,930 $147,706 
Income taxesIncome taxes2,624 14,203 26,739 42,629 44,103 57,730 Income taxes10,378 11,316 22,934 24,115 35,939 55,682 
Depreciation and amortizationDepreciation and amortization10,426 10,674 31,424 31,058 42,270 40,934 Depreciation and amortization10,902 10,324 21,514 20,998 42,621 42,518 
Interest expenseInterest expense6,561 8,922 21,953 25,840 30,148 34,420 Interest expense7,198 6,974 14,428 15,392 28,380 32,509 
Interest incomeInterest income(499)(429)(1,209)(788)(1,476)(1,016)Interest income(119)(525)(277)(710)(1,107)(1,406)
EBITDAEBITDA34,174 68,131 152,760 209,203 243,052 290,607 EBITDA56,786 53,962 120,741 118,586 215,763 277,009 
Adjustments:Adjustments:Adjustments:
Merger and other acquisition expenses7 805 209 1,510 465 3,579 
Merger and acquisition expensesMerger and acquisition expenses1,086 134 1,252 202 2,366 1,263 
Non-cash foreign currency (gain) loss related to lease liabilityNon-cash foreign currency (gain) loss related to lease liability(439)486 3,505 (49)2,621 (49)Non-cash foreign currency (gain) loss related to lease liability(749)(440)(147)3,944 (2,842)3,546 
Loss on extinguishment of debtLoss on extinguishment of debt11,737 — 11,737 — 11,737 — Loss on extinguishment of debt —  — 11,737 — 
Non-cash write-off of certain merger related lease intangibles837 — 4,649 — 4,649 — 
Non-cash write-off of certain Cash America merger related lease intangiblesNon-cash write-off of certain Cash America merger related lease intangibles401 182 1,279 3,812 4,522 3,812 
Non-cash impairment of certain other assetsNon-cash impairment of certain other assets — 1,900 — 1,900 — Non-cash impairment of certain other assets —  1,900  1,900 
Consumer lending wind-down costs and asset impairmentsConsumer lending wind-down costs and asset impairments17 751 109 3,295 268 4,809 Consumer lending wind-down costs and asset impairments 92  92 17 1,002 
Adjusted EBITDAAdjusted EBITDA$46,333 $70,173 $174,869 $213,959 $264,692 $298,946 Adjusted EBITDA$57,524 $53,930 $123,125 $128,536 $231,563 $288,532 
Net Debt Ratio calculation:Net Debt Ratio calculation:Net Debt Ratio calculation:
Total debt (outstanding principal)Total debt (outstanding principal)$540,000 $640,000 Total debt (outstanding principal)$663,000 $500,000 
Less: cash and cash equivalentsLess: cash and cash equivalents(78,844)(61,183)Less: cash and cash equivalents(50,061)(70,956)
Net debtNet debt$461,156 $578,817 Net debt$612,939 $429,044 
Adjusted EBITDAAdjusted EBITDA$264,692 $298,946 Adjusted EBITDA$231,563 $288,532 
Net Debt Ratio (Net Debt divided by Adjusted EBITDA)Net Debt Ratio (Net Debt divided by Adjusted EBITDA)1.7 :11.9 :1Net Debt Ratio (Net Debt divided by Adjusted EBITDA)2.6 :11.5 :1

4237


Free Cash Flow and Adjusted Free Cash Flow

For purposes of its internal liquidity assessments, the Company considers free cash flow and adjusted free cash flow. The Company defines free cash flow as cash flow from operating activities less purchases of furniture, fixtures, equipment and improvements and net fundings/repayments of pawn and consumer loans,loan receivables, which are considered to be operating in nature by the Company but are included in cash flow from investing activities. Adjusted free cash flow is defined as free cash flow adjusted for merger and other acquisition expenses paid that management considers to be non-operating in nature.

Free cash flow and adjusted free cash flow are commonly used by investors as an additional measure of cash generated by business operations that may be used to repay scheduled debt maturities and debt service or, following payment of such debt obligations and other non-discretionary items, may be available to invest in future growth through new business development activities or acquisitions, repurchase stock, pay cash dividends or repay debt obligations prior to their maturities. These metrics can also be used to evaluate the Company’s ability to generate cash flow from business operations and the impact that this cash flow has on the Company’s liquidity. However, free cash flow and adjusted free cash flow have limitations as analytical tools and should not be considered in isolation or as a substitute for cash flow from operating activities or other income statement data prepared in accordance with GAAP. Free cash flow during the periods ended September 30, 2020 was significantly improved due primarily to increased cash flows from retail sales and a net reduction in pawn loans outstanding associated with impacts of COVID-19 as further described in the “Operating Results for the Three Months Ended September 30, 2020 Compared to the Three Months Ended September 30, 2019” section above. The following table reconciles cash flow from operating activities to free cash flow and adjusted free cash flow (in thousands):
Trailing Twelve
Three Months EndedNine Months EndedMonths Ended
September 30,September 30,September 30,
202020192020201920202019
Cash flow from operating activities$34,067 $57,851 $177,366 $163,824 $245,138 $233,034 
Cash flow from certain investing activities:
Loan receivables, net (1)
(32,349)(22,572)145,930 (2,998)183,334 20,182 
Purchases of furniture, fixtures, equipment and improvements(7,377)(10,200)(27,853)(33,104)(39,060)(43,013)
Free cash flow(5,659)25,079 295,443 127,722 389,412 210,203 
Merger and other acquisition expenses paid, net of tax benefit5 567 151 1,097 330 2,568 
Adjusted free cash flow$(5,654)$25,646 $295,594 $128,819 $389,742 $212,771 

Trailing Twelve
Three Months EndedSix Months EndedMonths Ended
June 30,June 30,June 30,
202120202021202020212020
Cash flow from operating activities$44,575 $65,914 $113,749 $143,299 $192,714 $268,922 
Cash flow from certain investing activities:
Loan receivables, net (1)
(50,886)126,000 (8,492)178,279 (79,763)193,111 
Purchases of furniture, fixtures, equipment and improvements(11,534)(9,895)(21,025)(20,476)(38,092)(41,883)
Free cash flow(17,845)182,019 84,232 301,102 74,859 420,150 
Merger and acquisition expenses paid, net of tax benefit826 96 942 146 1,787 892 
Adjusted free cash flow$(17,019)$182,115 $85,174 $301,248 $76,646 $421,042 

(1)Includes the funding of new loans net of cash repayments and recovery of principal through the sale of inventories acquired from forfeiture of pawn collateral.

Constant Currency Results

The Company’s reporting currency is the U.S. dollar. However, certain performance metrics discussed in this report are presented on a “constant currency” basis, which is considered a non-GAAP financial measure. The Company’s management uses constant currency results to evaluate operating results of business operations in Latin America, which are primarily transacted in local currencies.

The Company believes constant currency results provide valuable supplemental information regarding the underlying performance of its business operations in Latin America, consistent with how the Company’s management evaluates such performance and operating results. Constant currency results reported herein are calculated by translating certain balance sheet and income statement items denominated in local currencies using the exchange rate from the prior-year comparable period, as opposed to the current comparable period, in order to exclude the effects of foreign currency rate fluctuations for purposes of evaluating period-over-period comparisons. Business operations in Mexico, Guatemala and Colombia are transacted in Mexican pesos, Guatemalan quetzales and Colombian pesos, respectively.pesos. The Company also has operations in El Salvador where the reporting and functional currency is the U.S. dollar. See the Latin America operations segment tables in “Results of Operations” above for additional reconciliation of certain constant currency amounts to as reported GAAP amounts.
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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market risks relating to the Company’s operations result primarily from changes in interest rates, gold prices and foreign currency exchange rates, and are described in detail in the Company’s 2019 annual report2020 Annual Report on Form 10-K. The impact of current-year fluctuations in gold prices and foreign currency exchange rates, in particular, are further discussed in Part I, Item 2 herein. The Company does not engage in speculative or leveraged transactions, nor does it hold or issue financial instruments for trading purposes. There have been no material changes to the Company’s exposure to market risks since December 31, 2019.2020.

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

The Company’s management, under the supervision and with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) under the Securities Exchange Act of 1934) as of SeptemberJune 30, 20202021 (the “Evaluation Date”). Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the Evaluation Date, the Company’s disclosure controls and procedures were effective.

Changes in Internal Control Over Financial Reporting

There have been no changes in the Company’s internal control over financial reporting during the quarter ended SeptemberJune 30, 20202021 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

Limitations on Effectiveness of Controls and Procedures

The Company’s management, including its Chief Executive Officer and Chief Financial Officer, does not expect that the Company’s disclosure controls and procedures or internal controls will prevent all possible error and fraud. The Company’s disclosure controls and procedures are, however, designed to provide reasonable assurance of achieving their objectives, and the Company’s Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures are effective at that reasonable assurance level.

PART II. OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS

There have been no material changes in the status of legal proceedings previously reported in the Company’s 2019 annual report2020 Annual Report on Form 10-K.

ITEM 1A. RISK FACTORS

Important risk factors that could materially affect the Company’s business, financial condition or results of operations in future periods are described in Part I, Item 1A, “Risk Factors” of the Company’s 2019 annual report2020 Annual Report on Form 10-K and Part II, Item 1A, “Risk Factors” of the Company’s March 31, 2020 quarterly report on Form 10-Q.10-K. These factors are supplemented by those discussed under “Management’s Discussion And Analysis Of Financial Condition And Results Of Operations” and “Regulatory Developments” in Part I, Item 2 of this quarterly report and in “Governmental Regulation” in Part I, Item 1 of the Company’s 2019 annual report2020 Annual Report on Form 10-K. There have been no material changes in the Company’s risk factors from those in Part I, Item 1A, “Risk Factors” of the Company’s 2019 annual report2020 Annual Report on Form 10-K and Part II, Item 1A, “Risk Factors” of the Company’s March 31, 2020 quarterly report on Form 10-Q.10-K.

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ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

During the ninesix months ended SeptemberJune 30, 2020,2021, the Company repurchased a total of 981,000536,000 shares of common stock at an aggregate cost of $80.3$38.0 million and an average cost per share of $81.84, all$70.87. The Company intends to continue repurchases under its active share repurchase program, including through open market transactions under trading plans in accordance with Rule 10b5-1 and Rule 10b-18 under the Exchange Act of which were repurchased in the first quarter prior1934, as amended, subject to a variety of factors, including, but not limited to, the temporary suspensionlevel of share repurchases in responsecash balances, credit availability, debt covenant restrictions, general business conditions, regulatory requirements, the market price of the Company’s stock, dividend policy, the availability of alternative investment opportunities, including acquisitions, and the impact of COVID-19.

The following table provides the information with respect to the uncertainty related to COVID-19. In October 2020,purchases made by the Company lifted the temporary suspensionof shares of its common stock during each month a share repurchase program putwas in placeeffect during the three months ended June 30, 2021 (dollars in April atthousands, except per share amounts):

Total
Number
Of Shares
Purchased
Average
Price
Paid
Per Share
Total Number Of
Shares Purchased
As Part Of Publicly
Announced Plans
Approximate Dollar Value Of Shares That May Yet Be Purchased Under The Plans
April 1 through April 30, 2021182,000 $71.89 182,000 $103,768 
May 1 through May 31, 2021249,000 73.60 249,000 85,453 
June 1 through June 30, 202121,000 76.90 21,000 83,862 
Total452,000 73.06 452,000 

The following table provides purchases made by the onsetCompany of shares of its common stock under each share repurchase program in effect during the COVID-19 pandemic. The Company has approximately $48.5 million remaining availability under its stock repurchase program.six months ended June 30, 2021 (dollars in thousands):

Plan Authorization DatePlan Completion DateDollar Amount AuthorizedShares Purchased in 2021Dollar Amount Purchased in 2021Remaining Dollar Amount Authorized For Future Purchases
January 28, 2020May 4, 2021$100,000 318,000 $21,827 $— 
January 27, 2021Currently active100,000 218,000 16,138 83,862 
Total536,000 $37,965 $83,862 

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

Not Applicable.

ITEM 4. MINE SAFETY DISCLOSURES

Not Applicable.

ITEM 5. OTHER INFORMATION

None.

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ITEM 6. EXHIBITS
  Incorporated by Reference 
Exhibit No.Exhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
3.1DEF 14A0-19133B04/29/2004
3.28-K001-109603.109/02/2016
3.38-K001-109603.104/24/2019
4.18-K001-109604.108/26/2020
31.1    X
31.2    X
32.1    X
32.2    X
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHInline XBRL Taxonomy Extension Schema DocumentX
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentX
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentX
104Cover Page Interactive Data File (embedded within the Inline XBRL document contained in Exhibit 101)X

  Incorporated by Reference 
Exhibit No.Exhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
3.1DEF 14A0-19133B04/29/2004
3.28-K001-109603.109/02/2016
3.310-Q001-109603.304/26/2021
31.1    X
31.2    X
32.1    X
32.2    X
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL documentX
101.SCHInline XBRL Taxonomy Extension Schema DocumentX
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentX
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentX
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentX
104Cover Page Interactive Data File (embedded within the Inline XBRL document contained in Exhibit 101)X


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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Dated: October 26, 2020July 23, 2021FIRSTCASH, INC.
 (Registrant)
  
 /s/ RICK L. WESSEL
 Rick L. Wessel
 Chief Executive Officer
 (On behalf of the Registrant)
  
 /s/ R. DOUGLAS ORR
 R. Douglas Orr
 Executive Vice President and Chief Financial Officer
 (As Principal Financial and Accounting Officer)
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