UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
For the quarterly period ended June 30, 2021March 31, 2022
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
Commission File Number 1-10485
TYLER TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter)
Delaware 75-2303920
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. employer
identification no.)
5101 TENNYSON PARKWAYPLANOTexas75024
 (Address of principal executive offices)(City)(State)(Zip code)
(972) 713-3700
(Registrant’s telephone number, including area code)
Title of each classTrading symbol
Name of each exchange
on which registered
COMMON STOCK, $0.01 PAR VALUETYLNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data file required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes       No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definition of “large accelerated filer," "accelerated filer,” "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer   Accelerated filer 
    
Non-accelerated filer   Smaller reporting company 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes       No  
The number of shares of common stock of registrant outstanding on July 30, 2021April 26, 2022 was 40,843,408.41,473,695.




PART I. FINANCIAL INFORMATION
ITEM 1. Financial Statements
TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except per share amounts)
(Unaudited)
 Three Months Ended June 30,Six Months Ended June 30,
 2021202020212020
Revenues:    
Software licenses and royalties$17,604 $17,025 $32,537 $35,762 
Subscriptions199,558 85,638 302,037 167,361 
Software services53,337 43,654 100,977 95,787 
Maintenance119,621 116,760 238,733 231,125 
Appraisal services6,265 4,696 12,730 10,459 
Hardware and other7,690 3,318 11,863 7,138 
Total revenues404,075 271,091 698,877 547,632 
Cost of revenues:    
Software licenses and royalties1,368 1,130 2,604 1,870 
Acquired software11,823 8,006 19,787 16,033 
Subscriptions, software services and maintenance199,771 124,287 334,091 256,066 
Appraisal services4,429 3,976 9,046 8,361 
Hardware and other4,623 2,489 7,081 4,968 
Total cost of revenues222,014 139,888 372,609 287,298 
Gross profit182,061 131,203 326,268 260,334 
Selling, general and administrative expenses108,922 62,521 187,696 130,006 
Research and development expense23,428 21,949 45,241 44,310 
Amortization of other intangibles11,420 5,392 16,832 10,784 
Operating income38,291 41,341 76,499 75,234 
Other (expense) income including interest expense, net(12,199)470 (12,111)1,460 
Income before income taxes26,092 41,811 64,388 76,694 
Income tax provision (benefit)562 (12,081)1,882 (24,748)
Net income$25,530 $53,892 $62,506 $101,442 
Earnings per common share:    
Basic$0.63 $1.35 $1.53 $2.54 
Diluted$0.61 $1.30 $1.48 $2.44 
 Three Months Ended March 31,
 20222021
Revenues:  
Software licenses and royalties$16,506 $14,933 
Subscriptions245,443 102,479 
Software services61,497 47,640 
Maintenance117,029 119,112 
Appraisal services8,518 6,465 
Hardware and other7,115 4,173 
Total revenues456,108 294,802 
Cost of revenues:  
Software licenses and royalties2,609 1,236 
Amortization of acquired software13,221 7,964 
Subscriptions, software services and maintenance236,896 134,320 
Appraisal services5,936 4,617 
Hardware and other5,028 2,458 
Total cost of revenues263,690 150,595 
Gross profit192,418 144,207 
Selling, general and administrative expenses97,895 78,774 
Research and development expense23,941 21,813 
Amortization of other intangibles14,714 5,412 
Operating income55,868 38,208 
Interest expense(4,804)(478)
Other income, net364 566 
Income before income taxes51,428 38,296 
Income tax provision11,444 1,320 
Net income$39,984 $36,976 
Earnings per common share:  
Basic$0.97 $0.91 
Diluted$0.94 $0.88 
See accompanying notes.

2


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands)
(Unaudited)
 Three Months Ended March 31,
 20222021
Net income$39,984 $36,976 
Other comprehensive loss, net of tax:
Securities available-for-sale and transferred securities:
Change in net unrealized holding losses on available-for-sale securities during the period(629)— 
Reclassification adjustment of unrealized losses on securities transferred from held-to-maturity(27)— 
Reclassification adjustment for net gain on sale of available-for-sale securities, included in net income(41)— 
Other comprehensive loss, net of tax(697)— 
Comprehensive income39,287 36,976 
See accompanying notes.

3


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value and share amounts)
June 30, 2021 (unaudited)December 31, 2020March 31, 2022 (unaudited)December 31, 2021
ASSETSASSETS  ASSETS  
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$216,773 $603,623 Cash and cash equivalents$243,262 $309,171 
Accounts receivable (less allowance for losses and sales adjustments of $8,087 in 2021 and $9,255 in 2020)584,156 382,319 
Accounts receivable (less allowance for losses and sales adjustments of $13,965 in 2022 and $12,086 in 2021)Accounts receivable (less allowance for losses and sales adjustments of $13,965 in 2022 and $12,086 in 2021)501,200 521,059 
Short-term investmentsShort-term investments51,223 72,187 Short-term investments44,973 52,300 
Prepaid expensesPrepaid expenses52,413 30,864 Prepaid expenses63,586 55,513 
Income tax receivableIncome tax receivable20,404 21,598 Income tax receivable— 18,137 
Other current assetsOther current assets3,959 2,479 Other current assets6,878 8,151 
Total current assetsTotal current assets928,928 1,113,070 Total current assets859,899 964,331 
Accounts receivable, long-termAccounts receivable, long-term15,744 21,417 Accounts receivable, long-term14,742 13,937 
Operating lease right-of-use assetsOperating lease right-of-use assets28,230 18,734 Operating lease right-of-use assets42,369 39,720 
Property and equipment, netProperty and equipment, net177,712 168,004 Property and equipment, net177,508 181,193 
Other assets:Other assets:  Other assets:  
Software development costs, netSoftware development costs, net17,179 9,121 Software development costs, net36,311 28,489 
GoodwillGoodwill2,309,434 838,428 Goodwill2,440,843 2,359,674 
Other intangibles, netOther intangibles, net1,045,580 322,068 Other intangibles, net1,072,479 1,052,493 
Non-current investmentsNon-current investments79,057 82,640 Non-current investments34,342 46,353 
Other non-current assetsOther non-current assets39,139 33,792 Other non-current assets45,313 45,971 
Total assets$4,641,003 $2,607,274 
$4,723,806 $4,732,161 
LIABILITIES AND SHAREHOLDERS' EQUITYLIABILITIES AND SHAREHOLDERS' EQUITY  LIABILITIES AND SHAREHOLDERS' EQUITY  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payableAccounts payable$106,727 $14,011 Accounts payable$128,284 $119,988 
Accrued liabilitiesAccrued liabilities134,904 83,084 Accrued liabilities140,938 158,424 
Operating lease liabilitiesOperating lease liabilities9,666 5,904 Operating lease liabilities11,186 10,560 
Current income tax payableCurrent income tax payable1,374 — 
Deferred revenueDeferred revenue484,482 461,278 Deferred revenue454,678 510,529 
Current portion of term loansCurrent portion of term loans30,000 Current portion of term loans30,000 30,000 
Total current liabilitiesTotal current liabilities765,779 564,277 Total current liabilities766,460 829,501 
Revolving credit facilityRevolving credit facility65,000 Revolving credit facility— — 
Term loansTerm loans862,559 Term loans698,988 718,511 
Convertible senior notes, net591,906 
Convertible senior notes due 2026, netConvertible senior notes due 2026, net593,194 592,765 
Deferred revenue, long-termDeferred revenue, long-term68 100 Deferred revenue, long-term— 38 
Deferred income taxesDeferred income taxes220,680 40,507 Deferred income taxes230,292 228,085 
Operating lease liabilities, long-termOperating lease liabilities, long-term22,118 16,279 Operating lease liabilities, long-term38,403 36,336 
Other long-term liabilitiesOther long-term liabilities4,902 Other long-term liabilities8,735 2,893 
Commitments and contingenciesCommitments and contingenciesCommitments and contingencies— — 
Total liabilitiesTotal liabilities2,336,072 2,408,129 
Shareholders' equity:Shareholders' equity:  Shareholders' equity:  
Preferred stock, $10.00 par value; 1,000,000 shares authorized; NaN issued
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of June 30, 2021 and December 31, 2020481 481 
Preferred stock, $10.00 par value; 1,000,000 shares authorized; none issuedPreferred stock, $10.00 par value; 1,000,000 shares authorized; none issued— — 
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of March 31, 2022 and December 31, 2021Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of March 31, 2022 and December 31, 2021481 481 
Additional paid-in capitalAdditional paid-in capital962,557 905,332 Additional paid-in capital1,098,933 1,075,650 
Accumulated other comprehensive loss, net of taxAccumulated other comprehensive loss, net of tax(46)(46)Accumulated other comprehensive loss, net of tax(743)(46)
Retained earningsRetained earnings1,174,662 1,112,156 Retained earnings1,313,598 1,273,614 
Treasury stock, at cost; 7,315,159 and 7,608,627 shares in 2021 and 2020, respectively(29,663)(31,812)
Treasury stock, at cost; 6,696,638 and 6,832,640 shares in 2022 and 2021, respectivelyTreasury stock, at cost; 6,696,638 and 6,832,640 shares in 2022 and 2021, respectively(24,535)(25,667)
Total shareholders' equityTotal shareholders' equity2,107,991 1,986,111 Total shareholders' equity2,387,734 2,324,032 
Total liabilities and shareholders' equity$4,641,003 $2,607,274 
$4,723,806 $4,732,161 
See accompanying notes.
34


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
Six Months Ended June 30, Three Months Ended March 31,
20212020 20222021
Cash flows from operating activities:Cash flows from operating activities:  Cash flows from operating activities:  
Net incomeNet income$62,506 $101,442 Net income$39,984 $36,976 
Adjustments to reconcile net income to cash provided by operating activities:Adjustments to reconcile net income to cash provided by operating activities:Adjustments to reconcile net income to cash provided by operating activities:
Depreciation and amortizationDepreciation and amortization60,976 40,270 Depreciation and amortization38,149 21,100 
Gains from sale of investmentsGains from sale of investments(55)— 
Share-based compensation expenseShare-based compensation expense50,899 35,688 Share-based compensation expense25,279 25,724 
Operating lease right-of-use assets expenseOperating lease right-of-use assets expense4,034 2,843 Operating lease right-of-use assets expense3,082 1,546 
Deferred income tax benefitDeferred income tax benefit(6,430)(3,729)Deferred income tax benefit(9,438)(3,267)
Changes in operating assets and liabilities, exclusive of effects of
acquired companies:
Changes in operating assets and liabilities, exclusive of effects of
acquired companies:
Changes in operating assets and liabilities, exclusive of effects of
acquired companies:
Accounts receivableAccounts receivable(46,312)(30,332)Accounts receivable20,637 49,317 
Income tax receivableIncome tax receivable7,276 (21,453)Income tax receivable19,512 4,533 
Prepaid expenses and other current assetsPrepaid expenses and other current assets(10,434)(9,870)Prepaid expenses and other current assets(5,481)(9,261)
Accounts payableAccounts payable(57,471)(6,338)Accounts payable6,294 (2,292)
Operating lease liabilitiesOperating lease liabilities(4,361)(3,375)Operating lease liabilities(3,071)(1,639)
Accrued liabilitiesAccrued liabilities(30,217)(19,136)Accrued liabilities(30,642)(8,965)
Deferred revenueDeferred revenue20,868 10,510 Deferred revenue(56,551)(42,069)
Increase in other long term liabilities22 
Increase in other long-term liabilitiesIncrease in other long-term liabilities5,842 — 
Net cash provided by operating activitiesNet cash provided by operating activities51,356 96,520 Net cash provided by operating activities53,541 71,703 
Cash flows from investing activities:Cash flows from investing activities:  Cash flows from investing activities:  
Additions to property and equipmentAdditions to property and equipment(14,223)(16,268)Additions to property and equipment(4,579)(6,564)
Purchase of marketable security investmentsPurchase of marketable security investments(68,054)(79,747)Purchase of marketable security investments(4,592)(52,755)
Proceeds from marketable security investments91,395 40,020 
Purchase of investment in common shares(10,000)
Proceeds from the sale of investment in preferred shares15,000 
Proceeds and maturities from marketable security investmentsProceeds and maturities from marketable security investments22,672 35,031 
Investment in softwareInvestment in software(8,947)(2,695)Investment in software(7,947)(3,476)
Cost of acquisitions, net of cash acquiredCost of acquisitions, net of cash acquired(1,998,902)(261)Cost of acquisitions, net of cash acquired(116,698)(12,049)
Decrease (increase) in other39 (328)
OtherOther(29)119 
Net cash used by investing activitiesNet cash used by investing activities(1,998,692)(54,279)Net cash used by investing activities(111,173)(39,694)
Cash flows from financing activities:Cash flows from financing activities:  Cash flows from financing activities:  
Increase in net borrowings on revolving credit facility65,000 
Proceeds from term loans900,000 
Net borrowings on revolving credit facilityNet borrowings on revolving credit facility— — 
Payment on term loansPayment on term loans(20,000)— 
Proceeds from issuance of convertible senior notesProceeds from issuance of convertible senior notes600,000 Proceeds from issuance of convertible senior notes— 600,000 
Payment of debt issuance costsPayment of debt issuance costs(27,127)Payment of debt issuance costs— (6,020)
Purchase of treasury shares(12,975)(15,482)
Payment of contingent consideration(5,619)
Proceeds from exercise of stock optionsProceeds from exercise of stock options29,388 92,337 Proceeds from exercise of stock options8,045 18,102 
Contributions from employee stock purchase planContributions from employee stock purchase plan6,200 5,177 Contributions from employee stock purchase plan3,678 3,038 
Net cash provided by financing activities1,560,486 76,413 
Net cash (used) provided by financing activitiesNet cash (used) provided by financing activities(8,277)615,120 
Net (decrease) increase in cash and cash equivalentsNet (decrease) increase in cash and cash equivalents(386,850)118,654 Net (decrease) increase in cash and cash equivalents(65,909)647,129 
Cash and cash equivalents at beginning of periodCash and cash equivalents at beginning of period603,623 232,682 Cash and cash equivalents at beginning of period309,171 603,623 
Cash and cash equivalents at end of periodCash and cash equivalents at end of period$216,773 $351,336 Cash and cash equivalents at end of period$243,262 $1,250,752 
See accompanying notes.
45



TYLER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands)
(Unaudited)
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
SharesAmountSharesAmount SharesAmountSharesAmount
Balance at March 31, 202148,148 $481 $941,960 $(46)$1,149,132 (7,424)$(30,534)$2,060,993 
Balance at December 31, 2021Balance at December 31, 202148,148 $481 $1,075,650 $(46)$1,273,614 (6,833)$(25,667)$2,324,032 
Net incomeNet income— — — — 25,530 — — 25,530 Net income— — — — 39,984 — — 39,984 
Unrealized loss on available-for-sale securities, net of taxUnrealized loss on available-for-sale securities, net of tax— — — (697)— — — (697)
Exercise of stock options and vesting of restricted stock unitsExercise of stock options and vesting of restricted stock units— — (9,544)— — 150 20,830 11,286 Exercise of stock options and vesting of restricted stock units— — (5,609)— — 157 13,654 8,045 
Employee taxes paid for withheld shares upon equity award settlementEmployee taxes paid for withheld shares upon equity award settlement— — — — — (18)(7,052)(7,052)Employee taxes paid for withheld shares upon equity award settlement— — — — — (29)(12,587)(12,587)
Stock compensationStock compensation— — 25,175 — — — — 25,175 Stock compensation— — 25,279 — — — — 25,279 
Issuance of shares pursuant to employee stock purchase planIssuance of shares pursuant to employee stock purchase plan— — 3,094 — — 68 3,162 Issuance of shares pursuant to employee stock purchase plan— — 3,613 — — 65 3,678 
Treasury stock purchases— — — — — (32)(12,975)(12,975)
Purchase consideration for conversion of unvested restricted stock— — 1,872 — — — — 1,872 
Balance at June 30, 202148,148 $481 $962,557 $(46)$1,174,662 (7,315)$(29,663)$2,107,991 
Balance at March 31, 2022Balance at March 31, 202248,148 $481 $1,098,933 $(743)$1,313,598 (6,697)$(24,535)$2,387,734 

Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at March 31, 202048,148 $481 $798,089 $(46)$964,886 (8,397)$(50,578)$1,712,832 
Net income— — — — 53,892 — — 53,892 
Exercise of stock options and vesting of restricted stock units— — 27,642 — — 482 18,459 46,101 
Employee taxes paid for withheld shares upon equity award settlement— — — — — (12)(4,591)(4,591)
Stock compensation— — 18,386 — — — — 18,386 
Issuance of shares pursuant to employee stock purchase plan— — (119)— — 10 2,827 2,708 
Treasury stock purchases— — — — — — — — 
Balance at June 30, 202048,148 $481 $843,998 $(46)$1,018,778 (7,917)$(33,883)$1,829,328 







5




TYLER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands)
(Unaudited)
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at December 31, 202048,148 $481 $905,332 $(46)$1,112,156 (7,609)$(31,812)$1,986,111 
Net income— — — — 62,506 — — 62,506 
Exercise of stock options and vesting of restricted stock units— — (1,623)— — 346 31,011 29,388 
Employee taxes paid for withheld shares for taxes upon equity award settlement— — — — — (37)(16,010)(16,010)
Stock compensation— — 50,899 — — — — 50,899 
Issuance of shares pursuant to employee stock purchase plan— — 6,077 — — 17 123 6,200 
Treasury stock purchases— — — — — (32)(12,975)(12,975)
Purchase consideration for conversion of unvested restricted stock awards— — 1,872 — — — — 1,872 
Balance at June 30, 202148,148 $481 $962,557 $(46)$1,174,662 (7,315)$(29,663)$2,107,991 
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at December 31, 201948,148 $481 $739,478 $(46)$917,336 (8,839)$(40,191)$1,617,058 
Net income— — — — 101,442 — — 101,442 
Exercise of stock options and vesting of restricted stock units— — 66,584 — — 980 25,753 92,337 
Employee taxes paid for withheld shares for taxes upon equity award settlement— — — — — (19)(6,892)(6,892)
Stock compensation— — 35,688 — — — — 35,688 
Issuance of shares pursuant to employee stock purchase plan— — 2,248 — — 20 2,929 5,177 
Treasury stock purchases— — — — — (59)(15,482)(15,482)
Balance at June 30, 202048,148 $481 $843,998 $(46)$1,018,778 (7,917)$(33,883)$1,829,328 

Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at December 31, 202048,148 $481 $905,332 $(46)$1,112,156 (7,609)$(31,812)$1,986,111 
Net income— — — — 36,976 — — 36,976 
Unrealized loss on available-for-sale securities, net of tax— — — — — — — 
Exercise of stock options and vesting of restricted stock units— — 7,921 — — 196 10,181 18,102 
Employee taxes paid for withheld shares upon equity award settlement— — — — — (19)(8,958)(8,958)
Stock compensation— — 25,724 — — — — 25,724 
Issuance of shares pursuant to employee stock purchase plan— — 2,983 — — 55 3,038 
Balance at March 31, 202148,148 $481 $941,960 $(46)$1,149,132 (7,424)$(30,534)$2,060,993 
6


Tyler Technologies, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)
(Tables in thousands, except per share data)

(1)    Basis of Presentation
We prepared the accompanying condensed consolidated financial statements following the requirements of the Securities and Exchange Commission (“SEC”) and accounting principles generally accepted in the United States, or GAAP, for interim reporting. As permitted under those rules, certain footnotes or other financial information that are normally required by GAAP can be condensed or omitted for interim periods. Balance sheet amounts are as of June 30, 2021,March 31, 2022, and December 31, 2020,2021, and operating result amounts are for the three and six months ended June 30,March 31, 2022, and 2021, and 2020, respectively, and include all normal and recurring adjustments that we considered necessary for the fair summarized presentation of our financial position and operating results. As these are condensed financial statements, one should also read the financial statements and notes included in our latest Form 10-K for the year ended December 31, 2020.2021. Revenues, expenses, assets, and liabilities can vary during each quarter of the year. Therefore, the results and trends in these interim financial statements may not be the same as those for the full year. Certain amounts for the previous year have been reclassified to conform to the current year presentation.
Comprehensive income (loss) is defined as the change in equity of a business enterprise during a period from transactions and other events and circumstances from non-owner sources and includes all components of net income (loss) and other comprehensive income (loss). WeDuring the three months ended March 31, 2022, we had approximately $697,000 of other comprehensive loss, net of taxes, from our available-for-sale investment holdings and no items of other comprehensive income (loss) forduring the three and six months ended June 30, 2021, and 2020
On April 21, 2021, the Company acquired NIC, Inc. (“NIC”) as contemplated by the Agreement and Plan of Merger dated February 9,March 31, 2021. The results of NIC are include in condensed consolidated financial statements since the date of acquisition. See Note 3, Acquisitions for further information.
(2)    Accounting Standards and Significant Accounting Policies
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Except for the January 1, 2021,2022, adoption of ASU No. 2020-06,2021-08 - Debt-Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging-Contracts in Entity’s Own Equity (Subtopic 815-40): Accounting for Convertible InstrumentsContract Assets and Contract Liabilities from Contracts in an Entity’s Own Equitywith Customers (ASC 805)(“ASU 2020-06”2021-08”), there have been no changes to our significant accounting policies described in the Annual Report on Form 10-K for the year ended December 31, 2020,2021, filed with the SEC on February 19, 2021,23, 2022, that have had a material impact on our condensed consolidated financial statements and related notes. See recently adopted accounting pronouncementsRecently Adopted Accounting Pronouncements below.
Impacts of the COVID-19 Pandemic
The pandemic continues to delay some government procurement processes and is expected to impact our ability to complete certain implementations, negatively impacting our revenue. Because an increasing portion of our revenues are recurring, the effect of COVID-19 on our results of operations may also not be fully reflected for some time. It could also negatively impact the timing of client payments to us.We continue to monitor these trends in order to respond to the ever-changing impact of COVID-19 on our clients and Tyler’s operations.
For the six months ended June 30, 2021, excluding the impact of recent acquisitions, the impact of the COVID-19 pandemic resulted in lower revenues from software licenses and software services. Lower software licenses compared to prior periods are in part attributed to slower sales cycles as government procurement processes are delayed and contract signings have been pushed to future periods. The software services revenue decline is attributed to delays in implementations caused by travel restrictions in effect during the period. Lower revenues compared to prior periods were partially offset by cost savings attributed to lower spend on travel, user conferences and trade show expenses, health claims and other employee-related expenses. As travel restrictions are relaxed, we expect software services and appraisal services revenues to increase as the limited number of our clients who require that all or a portion of their services be delivered onsite will be able to receive those services. Also, we are adapting the way we do business by encouraging web and video conferencing, conducting virtual sales demonstrations and delivering professional services remotely, which result in increases in staff utilization rates and billable time.
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Recurring revenues from subscriptions and maintenance comprised 77% of our total consolidated revenue for the six months ended June 30, 2021, and include transaction-based revenue streams such as e-filing and online payments. On March 9, 2021, we issued 0.25% Convertible Senior Notes due 2026 (the “Convertible Senior Notes”) in the aggregate principal amount of $600 million. As of June 30, 2021, we had $347.1 million in cash and investments and $965 million principal outstanding borrowings under our 2021 Credit Agreement executed on April 21, 2021. As of June 30, 2021, we had available borrowing capacity of $435 million under our 2021 Credit Agreement.
We have recorded no impairment to goodwill or other assets as of the balance sheet date. Due to significant uncertainty surrounding the pandemic and market conditions, management’s judgment regarding this could change in the future.
USE OF ESTIMATES
The preparation of our financial statements in conformity with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant items subject to such estimates and assumptions include revenue recognition, determining the nature and timing of satisfaction of performance obligations, determining the standalone selling price (“SSP”) of performance obligations, variable consideration, and other obligations such as returns and refunds; loss contingencies; the estimated useful life of deferred commissions; the carrying amount of goodwill; the carrying amount and estimated useful lives of intangible assets; the carrying amount of operating lease right-of-use assets and operating lease liabilities; determining share-based compensation expense; the valuation allowance for receivables; and determining the potential outcome of future tax consequences of events that have been recognized on our consolidated financial statements or tax returns. Actual results could differ from estimates.
REVENUE RECOGNITION
Nature of Products and Services:Services
We earn revenue from software licenses, royalties, subscription-based services, software services, post-contract customer support (“PCS” or “maintenance”), hardware, and appraisal services. Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We determine revenue recognition through the following steps:
Identification of the contract, or contracts, with a customer
Identification of the performance obligations in the contract
Determination of the transaction price
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Allocation of the transaction price to the performance obligations in the contract
Recognition of revenue when, or as, we satisfy a performance obligation
Most of our software arrangements with customers contain multiple performance obligations that range from software licenses, installation, training, and consulting to software modification and customization to meet specific customer needs (services), hosting, and PCS. For these contracts, we account for individual performance obligations separately when they are distinct. We evaluate whether separate performance obligations can be distinct or should be accounted for as one performance obligation. Arrangements that include software services, such as training or installation, are evaluated to determine whether the customer can benefit from thethose services either on their ownare highly interdependent or together with other resources readily availableinterrelated to the customer and whether the services are separately identifiable from other promises in the contract.product’s functionality. The transaction price is allocated to the distinct performance obligations on a relative SSPstandalone selling price (“SSP”) basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. Revenue is recognized net of allowances for sales adjustments and any taxes collected from customers, which are subsequently remitted to governmental authorities.
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Significant Judgments:
Our contracts with customers often include multiple performance obligations to a customer. When a software arrangement (license or subscription) includes both software licenses and software services, judgment is required to determine whether the software license is considered distinct and accounted for separately, or not distinct and accounted for together with the software services and recognized over time.
The transaction price is allocated to the separate performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. We use a range of amounts to estimate SSP when we sell each of the products and services separately and need to determine whether there is a discount to be allocated based on the relative SSP of the various products and services. In instances where SSP is not directly observable, such as when we do not sell the product or service separately, we determine SSP using the expected cost-plus margin approach.
For arrangements that involve significant production, modification, or customization of the software, or where software services otherwise cannot be considered distinct, we recognize revenue as control is transferred to the customer over time using progress-to-completion methods. Depending on the contract, we measure progress-to-completion primarily using labor hours incurred, or value added. The progress-to-completion method generally results in the recognition of reasonably consistent profit margins over the life of a contract because we can provide reasonably dependable estimates of contract billings and contract costs. We use the level of profit margin that is most likely to occur on a contract. If the most likely profit margin cannot be precisely determined, the lowest probable level of profit margin in the range of estimates is used until the results can be estimated more precisely. These arrangements are often implemented over an extended time period and occasionally require us to revise total cost estimates. Amounts recognized in revenue are calculated using the progress-to-completion measurement after giving effect to any changes in our cost estimates. Changes to total estimated contract costs, if any, are recorded in the period they are determined. Estimated losses on uncompleted contracts are recorded in the period in which we first determine that a loss is apparent.
For e-filing transaction fees and other transaction-based revenues from digital government services and online payments, we have the right to charge the customer an amount that directly corresponds with the value to the customer of our performance to date. Therefore, we recognize revenue for these services over time based on the amount billable to the customer in accordance with the 'as invoiced' practical expedient in ASC 606-10-55-18. In some cases, we are paid on a fixed fee basis and recognize the revenue ratably over the contractual period. Typically, the structure of our arrangements does not give rise to variable consideration. However, in those instances whereby variable consideration exists, we include in our estimates, additional revenue for variable consideration when we believe we have an enforceable right, the amount can be estimated reliably, and its realization is probable.
Refer to Note 1315 - “Disaggregation of Revenue” for further information, including the economic factors that affect the nature, amount, timing, and uncertainty of revenue and cash flows of our various revenue categories.
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Contract Balances:
Accounts receivable and allowance for losses and sales adjustments
Timing of revenue recognition may differ from the timing of invoicing to customers. We record an unbilled receivable when revenue is recognized prior to invoicing, or deferred revenue when revenue is recognized subsequent to invoicing. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. We record an unbilled receivable related to revenue recognized for on-premises licenses as we have an unconditional right to invoice and receive payment in the future related to those licenses.
At June 30, 2021,March 31, 2022, and December 31, 2020,2021, total current and long-term accounts receivable, net of allowance for losses and sales adjustments, was $599.9$515.9 million and $403.7$535.0 million, respectively. We have recorded unbilled receivables of $156.0$129.5 million and $140.8$140.3 million at June 30, 2021,March 31, 2022 and December 31, 2020,2021, respectively. Included in unbilled receivables are retention receivables of $11.0$8.0 million and $13.1$7.7 million at June 30, 2021,March 31, 2022 and December 31, 2020,2021, respectively, which become payable upon the completion of the contract or completion of our fieldwork and formal hearings. Unbilled receivables expected to be collected within one year have been included with accounts receivable, current portion in the accompanying condensed consolidated balance sheets. Unbilled receivables and retention receivables expected to be collected past one year have been included with accounts receivable, long-term portion in the accompanying condensed consolidated balance sheets.
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We maintain allowances for losses and sales adjustments, which losses are recorded against revenue at the time the loss is incurred. Since most of our clients are domestic governmental entities, we rarely incur a credit loss resulting from the inability of a client to make required payments. Events or changes in circumstances that indicate the carrying amount for the allowances for losses and sales adjustments may require revision, include, but are not limited to, managing our client’s expectations regarding the scope of the services to be delivered and defects or errors in new versions or enhancements of our software products. Our allowance for losses and sales adjustments of $8.1$14.0 million and $9.3$12.1 million at June 30, 2021,March 31, 2022, and December 31, 2020,2021, respectively, does not include provisions for credit losses. As of January 1, 2020, we adopted ASU 2016-13, Financial Instruments - Credit Losses, and primarily evaluated our historical experience with credit losses related to trade and other receivables. Because we have not experienced any historicalrarely experience credit losses with the majority of our clients, we have no basis to recordnot recorded a material reserve for credit losses as defined by the standard.losses.
GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
We assess goodwill for impairment annually, or more frequently whenever events or changes in circumstances indicate its carrying value may not be recoverable. We begin with the qualitative assessment of whether it is more likely than not that a reporting unit's fair value is less than its carrying value before applying the quantitative assessment described below. If it is determined throughWhen testing goodwill for impairment quantitatively, we first compare the evaluation of events or circumstances that the carrying value may not be recoverable, we perform a comparison of the estimated fair value of theeach reporting unit to which the goodwill has been assigned to the sum ofwith its carrying amount. If the carrying valueamount of the assets and liabilities of that unit. If the sum of the carrying value of the assets and liabilities of a reporting unit goodwill exceeds the estimatedimplied fair value of that reporting unit, the carrying value of the reporting unit's goodwill, is reduced to its fair value through an adjustment to the goodwill balance, resulting in an impairment charge.loss is recognized. The fair values calculated in our impairment tests are determined using discounted cash flow models involving several assumptions.assumptions (Level 3 inputs). The assumptions that are used are based upon what we believe a hypothetical marketplace participant would use in estimating fair value. We base our fair value estimates on assumptions we believe to be reasonable but are inherently uncertain. We evaluate the reasonableness of the fair value calculations of our reporting units by comparing the total of the fair value of all of our reporting units to our total market capitalization.
We have historically evaluated goodwill for impairment annually as of April 1, or more frequently if impairment indicators arose. During the second quarter 2021, we voluntarily changed the date of our annual assessment of goodwill to October 1 for all reporting units. The change in testing date for goodwill impairment is a change in accounting principle, which management believes is preferable as the new date of the assessment better aligns with our annual planning process. The change in the assessment date does not delay or avoid a potential impairment charge. This change in the date for the annual impairment assessment for goodwill noted no change in our requirements to assess goodwill on an interim date between scheduled annual testing dates if triggering events are present. To ensure that no lapse in an assessment occurring since the prior period, we performed qualitative assessments for all reporting units except for the data and insights and platform technologies reporting units. As a result of these qualitative assessments, we determined that it was more likely than not that an impairment existed; therefore, we did not perform Step 1 quantitative impairment test. We did perform a quantitative assessment for goodwill of $75.7 million and $78.4 million associated with our data and insights reporting unit and platform technologies unit, respectively. For most of our reporting units, goodwill relates to a combination of legacy and acquired businesses, and as a result, those units have fair values that substantially exceed their underlying carrying values. For other reporting units, in particular our data and insights and platform technologies units, goodwill entirely relates to recently acquired businesses and as a result those units do not have significant excess fair values over carrying values. As a result of our interim qualitative and quantitative assessments, we concluded no impairment existed as of June 30, 2021.
Determining the fair value of our reporting units involves the use of significant estimates and assumptions and considerable management judgment. We base our fair value estimates on assumptions we believe to be reasonable at the time, but such assumptions are subject to inherent uncertainty. Changes in market conditions or other factors outside of our control, such as thea worsening of expected impact of COVID-19, pandemic, could cause us to change key assumptions and our judgment about a reporting unit’s prospects. Similarly, in a specific period, a reporting unit could significantly underperform relative to its historical or projected future operating results. Either situation could result in a meaningfully different estimate of the fair value of our reporting units, and a consequent future impairment charge.
We performed our annual assessment during the fourth quarter 2021, in which our impairment analysis did not result in an impairment charge. Since our assessment and through March 31, 2022, we have had no triggering events or change in circumstances indicating any potential impairment.
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RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS
In August 2020,October 2021, the FASB issued ASU 2020-06,2021-08 - Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (ASC 805)(“ASU 2021-08”). ASU 2021-08 requires an acquirer in a business combination to recognize and measure contract assets and contract liabilities (deferred revenue) from acquired contracts using the revenue recognition guidance in Topic 606. Under this "Topic 606 approach," the acquirer applies the revenue model as if it had originated the contracts. This is a departure from the current requirement to measure contract assets and contract liabilities at fair value. ASU 2021-08 is effective for all public business entities in annual and interim periods starting after December 15, 2022, and early adoption is permitted. An entity that early adopts should apply the amendments (1) retrospectively to all business combinations for which simplifies the accounting for convertible instruments by removingacquisition date occurs on or after the separation models for (1) convertible debt with a cash conversion featurebeginning of the fiscal year that includes the interim period of early application and (2) convertible instruments with a beneficial conversion feature. As a result, a convertible debt instrument will be accounted for as a single liability measured at its amortized cost. These changes will reduce reported interest expense and increase reported net income for entitiesprospectively to all business combinations that have issued a convertible instrument that was bifurcated according to previously existing rules. ASU 2020-06 also requiresoccur on or after the applicationdate of the if-converted method for calculating diluted earnings per share and the treasury stock method will be no longer available. This standard will be effective for the Company’s fiscal years beginning in the first quarter of 2022, withinitial application. We early adoption permitted. The Company has elected to early adopt this standardadopted as of January 1, 2021. Our accounting and disclosures related to our convertible senior notes issued on March 9, 2021, reflect the requirements of this standard. For further information, please refer to Note 7, Debt.
In December 2019, the FASB issued ASU 2019-12, Simplifying the Accounting for Income Taxes, (“ASU 2019-12”) which simplifies the accounting for income taxes, eliminates certain exceptions within ASC 740, Income Taxes, and clarifies certain aspects of the current guidance to promote consistency among reporting entities. The new standard is effective for fiscal years beginning after December 15, 2020. We adopted ASU 2019-12 as of January 1, 2021.2022. The adoption of this standard did not have a material impactASU 2021-08 resulted in no adjustments to the fair value of the deferred revenue balances assumed in our US eDirect acquisition, completed on our consolidated financial statements.February 8, 2022. See Note 3, “Acquisitions,” for further discussion.
(3)    Acquisitions
On April 21, 2021, (“Closing Date”)February 8, 2022, we acquired US eDirect Inc. (US eDirect), the Company acquired NIC as contemplated by the Agreementa market-leading provider of technology solutions for campground and Plan of Merger dated February 9, 2021, (the “Merger Agreement”). As result of the merger, NIC became a direct subsidiary of the Company and NIC’s subsidiaries became indirect subsidiaries of the Company. NIC is a leading digital government solutions and payment company that serves federal, state and local government agencies.outdoor recreation management. The total purchase price, net of cash acquired of $331.8$6.4 million, was approximately $2.0 billion$116.7 million, consisting of $117.6 million paid in cash, paid of $2.3 billion and $1.9approximately $5.5 million of purchase consideration related to the conversion of unvested restricted stock awards.indemnity holdbacks, subject to certain post-closing adjustments.
We have performed a preliminary valuation analysis of the fair market value of NIC’sUS eDirect's assets and liabilities. The following table summarizessummarized the preliminary allocation of the purchase price as of the acquisition date:
(In thousands)
Cash$331,7836,361 
Accounts receivable149,6321,584 
Other current assets12,988864 
Other noncurrent assets20,974711 
IdentifiableGoodwill and identifiable intangible assets754,000 
Goodwill1,464,084129,169 
Accounts payable(150,099)(2,003)
Accrued expenses(63,809)(338)
Other noncurrent liabilities(11,493)(742)
Deferred revenue(1,522)(662)
Deferred tax liabilities, net(186,046)(11,884)
Total consideration$2,320,492123,059 
In connection with this transaction, we acquired total tangible assets of $515.4$9.5 million and assumed liabilities of approximately $226.9$3.7 million. We recorded goodwill of approximately $1.5 billion,$81.2 million, none of which is expected to be deductible for tax purposes, and other identifiable intangible assets of approximately $754.0$48.0 million. The $754.0 million ofidentifiable intangible assets are attributable to customer relationships, acquired software, trade name and will be amortized over a weighted average period of approximately 1716 years. We recorded net deferred tax liabilities of $186.0$11.9 million related to the tax effect of our estimated fair value allocations.
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NIC delivers user-friendly digital services that make it easier and more efficient for citizens and businesses to interact with government - providing valuable conveniences like applying for unemployment insurance, submitting business filings, renewing licenses, accessing information and making secure payments without visiting a government office. In addition, NIC has extensive expertise and scale in the government payments arena which will accelerate the Company’s strategic payments initiatives. Therefore, theThe goodwill of approximately $1.5 billion$81.2 million arising from this acquisition is primarily attributed to our ability to generate increased revenues, earnings, and cash flow by expanding our addressable market and client base.
The operating results of US eDirect are included with the operating results of the Platform Technologies segment since its date of acquisition. The impact of the US eDirect acquisition on our operating results, assets and liabilities is not material. For the three months ended March 31, 2022, we incurred fees of approximately $1.0 million for financial advisory, legal, accounting, due diligence, valuation, and other various services necessary to complete acquisitions. These costs were expensed in 2022 and are included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.
As of March 31, 2022, the purchase price allocation for US eDirect is not final; therefore, certain preliminary valuation estimates of fair value assumed at the acquisition date for intangible assets, receivables, and related deferred taxes are subject to change as valuations are finalized. Our balance sheet as of March 31, 2022, reflects the allocation of the purchase price to the net assets acquired based on their estimated fair value at the date of the acquisition. The fair value of the assets and liabilities
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acquired are based on valuations using Level 3, unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
The following unaudited pro forma consolidated operating results information has been prepared as if the acquisition of NICUS eDirect had occurred on January 1, 2020,2021, after giving effect to certain adjustments, including amortization of intangibles, interest, transaction costs, and tax effects.
Three Months Ended June 30,Six Months Ended June 30,Three Months Ended March 31,
202120202021202020222021
RevenuesRevenues$433,739 $364,680 $862,181 $732,340 Revenues$457,329 $298,412 
Net incomeNet income$19,934 $53,567 $59,160 $80,299 Net income28,207 36,019 
Basic earnings per shareBasic earnings per share$0.49 $1.34 $1.45 $2.01 Basic earnings per share$0.68 $0.89 
Diluted earnings per shareDiluted earnings per share$0.47 $1.29 $1.40 $1.93 Diluted earnings per share$0.66 $0.86 
The pro forma information above does not include acquisitions that are not considered material to our results of operations. The pro forma information does not purport to represent what our results of operations actually would have been had such transaction occurred on the date specified or to project our results of operations for any future period.
On March 31, 2021, we acquired all the equity interest of Glass Arc, Inc. (dba ReadySub). ReadySub is a cloud-based platform that assists school districts with absence tracking, filling substitute teacher assignments, and automating essential payroll processes. The total purchase price of approximately $6.2 million, net of cash acquired, was paid in cash.
On March 31, 2021, we acquired substantially all assets of DataSpec, Inc. (“DataSpec”), a provider of a SaaS solution that allows for secure electronic claims submission to the federal Department of Veterans Affairs (“VA”) and reporting capabilities, in addition to scheduling, calendaring, and payments. The total purchase price of approximately $5.8 million was paid in cash.
The operating results of DataSpec and ReadySub are included with the operating results of the Enterprise Software segment since their date of acquisition. The impact of the DataSpec and ReadySub acquisitions, individually and in the aggregate, on our operating results, assets and liabilities is not material. The operating results of NIC are disclosed separately as a reportable segment. Revenues from NIC included in Tyler's results of operations totaled approximately $99.1 million and the net income loss was approximately $9.7 million from the date of acquisition through June 30, 2021. In 2021, we incurred fees of approximately $18.3 million for financial advisory, legal, accounting, due diligence, valuation and other various services necessary to complete these acquisitions. The Company also incurred $1.6 million of expense related to a separation agreement with NIC's former Chief Executive Officer. These costs were expensed in 2021 and are included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.
As of June 30, 2021, the purchase price allocations for DataSpec, ReadySub and NIC are not yet complete; therefore, the preliminary valuation estimates of fair value assumed at the acquisition date for intangible assets, receivables and deferred revenue and related deferred taxes are subject to change as valuations are finalized. Our balance sheet as of June 30, 2021, reflects the allocation of the purchase price to the net assets acquired based on their estimated fair value at the date of each acquisition. The fair value of the assets and liabilities acquired are based on valuations using Level III, unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
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(4)    Shareholders’ EquityDebt
The following table details activity insummarizes our common stock:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
SharesAmountSharesAmountSharesAmountSharesAmount
Purchases of treasury shares(32)$(12,975)$(32)$(12,975)(59)$(15,482)
Stock option exercises89 11,286 436 46,101 210 29,388 917 92,337 
Employee stock plan purchases3,162 10 2,708 17 6,200 20 5,177 
Restricted stock units vested, net of withheld shares upon award settlement43 $(7,052)33 $(4,591)99 $(16,010)43 $(6,892)
As of June 30, 2021, we have authorization from our board of directors to repurchase up to 2.4 million additional shares of our common stock.
(5)    Deferred Commissions
Sales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be three to seven years. Deferred commissions were $33.6 million and $32.3 million as of June 30, 2021, and December 31, 2020, respectively. Amortization expense was $3.1 million and $6.1 million for the three and six months ended June 30, 2021, respectively, and $2.9 million and $5.9 million for the three and six ended June 30, 2020, respectively. There were 0 indicators of impairment in relationtotal outstanding borrowings related to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion2021 Credit Agreement and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.Convertible Senior Notes:
(6)    Other Assets
As of June 30, 2021, we have $130.3 million in investment grade corporate and municipal bonds with varying maturity dates through 2026. We intend to hold these bonds to maturity and have classified them as such. It is not more likely than not that we will be required to sell these bonds before recovery of their amortized costs. We believe cost approximates fair value given the portfolio consists of fixed income and high credit investments. The fair values of these securities are considered Level II as they are based on inputs from quoted prices in markets that are not active or other observable market data. These investments are presented at amortized cost and are included in short-term investments and non-current investments in the accompanying condensed consolidated balance sheets. As of June 30, 2021, we have an accrued interest receivable balance of approximately $663,000 which is included in accounts receivable, net. We do not measure an allowance for credit losses for accrued interest receivables. We record any losses within the maturity period of the investment and any write-offs to accrued interest receivables are recorded as a reduction to interest income in the period of the loss. During the three and six months ended June 30, 2021, we have recorded 0 credit losses for accrued interest receivables. Interest income and amortization of discounts and premiums are included in other (expense) income, net in the accompanying condensed consolidated statements of income.
In 2020, we purchased $10 million in common stock representing an 18% interest in BFTR, LLC., a wholly owned subsidiary of Bison Capital Partners V L.P. BFTR, LLC, a privately held Australian company specializing in digitizing the spoken word in court and legal proceedings. The investment in common stock is accounted under the cost method because we do not have the ability to exercise significant influence over the investee and the securities do not have readily determinable fair values. Our investment is carried at cost less any impairment write-downs. Annually, our cost method investments are assessed for impairment. We do not reassess the fair value of cost method investments if there are no identified events or changes in circumstances that may have a significant adverse effect on the fair value of the investments. No events or changes have occurred during the period that require reassessment. This investment is included in other non-current assets in the accompanying condensed consolidated balance sheets.
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(7)    Debt
RateMaturity DateMarch 31, 2022December 31, 2021
2021 Credit Agreement
Revolving credit facilityL + 1.50%April 2026$— $— 
Term Loan A-1L + 1.50%April 2026577,500 585,000 
Term Loan A-2L + 1.25%April 2024157,500 170,000 
Convertible Senior Notes due 20260.25%March 2026600,000 600,000 
Total borrowings1,335,000 1,355,000 
Less: unamortized debt discount and debt issuance costs(12,818)(13,724)
Total borrowings, net1,322,182 1,341,276 
Less: current portion of debt(30,000)(30,000)
Carrying value as of March 31, 2022$1,292,182 $1,311,276 
2021 Credit Agreement
In connection with the completion of the acquisition of NIC on the Closing Date, the Company,April 21, 2021, we, as borrower, entered into a new $1.4 billion Credit Agreement (the “2021 Credit Agreement”) with the various lenders party thereto and Wells Fargo Bank, National Association, as Administrative Agent, Swingline Lender, and Issuing Lender. The 2021 Credit Agreement provides for (1) a senior unsecured revolving credit facility in an aggregate principal amount of up to $500 million, including sub-facilities for standby letters of credit and swingline loans (the “Revolving Credit Facility”), (2) an amortizing five-year term loan in the aggregate amount of $600 million (the “Term Loan A-1”), and (3) a non-amortizing three-year term loan in the aggregate amount of $300 million (the “Term Loan A-2”) and, together (the “Term Loans”). The 2021 Credit Agreement matures on April 20, 2026, and the loans may be prepaid at any time, without premium or penalty, subject to certain minimum amounts and payment of any LIBOR breakage costs. In addition to the required amortization payments on the Term Loan A-1 of 5% annually, certain mandatory quarterly prepayments of the Term Loans and the Revolving Credit Facility will be required (i) upon the issuance or incurrence of additional debt not otherwise permitted under the 2021 Credit Agreement and (ii) upon the occurrence of certain asset sales and insurance and condemnation recoveries, subject to certain thresholds, baskets, and reinvestment provisions as provided in the 2021 Credit Agreement.
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Borrowings under the Revolving Credit Facility and the Term Loan A-1 bear interest, at the Company’s option, at a per annum rate of either (1) the Administrative Agent’s prime commercial lending rate (subject to certain higher rate determinations) (the “Base Rate”) plus a margin of 0.125% to 0.75% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 1.125% to 1.75%. The Term Loan A-2 bears interest, at the Company’s option, at a per annum rate of either (1) the Base Rate plus a margin of 0% to 0.5% or (2) the one-, three-, or six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 0.875% to 1.50%1.5%. The margin in each case is based upon the Company’s total net leverage ratio, as determined pursuant to the 2021 Credit Agreement. The 2021 Credit Agreement has customary benchmark replacement language with respect to the replacement of LIBOR once LIBOR becomes unavailable. In addition to paying interest on the outstanding principal of loans under the Revolving Credit Facility, the Company is required to pay a commitment fee on the average daily unused portion of the Revolving Credit Facility, initially 0.25% per annum, ranging from 0.15% to 0.30%0.3% based upon the Company’s total net leverage ratio.
The net proceeds from the borrowings under the 2021 Credit Agreement were $1.1 billion, net of debt discounts of $7.2 million and debt issuance costs of $4.9 million and $6.4 million of commitment fees paid related to the terminated $1.6 billion unsecured bridge loan facility. On the Closing Date, the Company paid approximately $2.3 billion in cash for the purchase of NIC. The Term Loans of $900 million and a portion of the proceeds of the Revolving Credit Facility, in the amount of $250 million, together with cash available to the Company of $609 million and the net proceeds of its Convertible Senior Notes of $594 million, were used to complete the acquisition and pay fees and expenses in connection with the acquisition and the 2021 Credit Agreement. The remaining portion of the Revolving Credit Facility may be used for working capital requirements, acquisitions, and capital expenditures of the Company and its subsidiaries.
The 2021 Credit Agreement requires us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, cash dividends or loans, and limits incurrence of additional indebtedness and liens. As of June 30, 2021,March 31, 2022, we were in compliance with those covenants.
The following table summarizes the Company's total outstanding borrowings related to the 2021 Credit Agreement (in thousands):
June 30, 2021Maturity Date
Revolving Credit Facility$65,000 April 20, 2026
Term Loan A-1600,000 April 20, 2026
Term Loan A-2300,000 April 20, 2024
Total borrowings under the 2021 Credit Agreement965,000 
Less: unamortized debt discount and debt issuance costs related term loans(7,441)
Total borrowings, net$957,559 
Less: current portion of debt$(30,000)
Carrying value of long-term debt as of June 30, 2021$927,559 
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The carrying amount is the par value of the Revolving Credit Facility and Term Loans less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the term of the Term Loans. Interest expense is included in other (expense) income, net in the accompanying condensed consolidated statements of income.
The effective interest rate for the borrowings under the 2021 Credit Agreement is 1.79% as of June 30, 2021. The following sets forth the interest expense recognized related to the borrowings under the 2021 Credit Agreement included in other (expense) income, net in the accompanying condensed consolidated statements of income (in thousands):
Three Months Ended June 30,Six Months Ended June 30,
20212021
Contractual interest expense - Revolving Credit Facility$(534)$(534)
Contractual interest expense - Term Loans(2,660)(2,660)
Amortization of debt discount and debt issuance costs(531)(531)
Total$(3,725)$(3,725)
As of June 30, 2021,March 31, 2022, we had $65.0 million inno outstanding borrowings under the 2021 Revolving Credit Facility, and our available borrowing capacity was $435.0$500.0 million. In addition, as of June 30, 2021,March 31, 2022, we had one outstanding standalone letter of credit totaling $2.0 million. The letter of credit, which guarantees our performance under a client contract, renews automatically annually unless canceled in writing, and expires in the third quarter of 2021.
Terminated Debt Agreements
The 2021 Credit Agreement replaces and terminates the Company’s previous $400 million credit facility pursuant to the Credit Agreement dated as of September 30, 2019 (the “2019 Credit Agreement”). The Company’s previously announced commitment from Goldman Sachs Bank USA for a $1.6 billion 364-day senior unsecured bridge loan facility also terminated on the Closing Date. Below summarizes the interest expense and related amortization of debt issuance costs associated with the terminated debt agreements incurred through the Closing Date, included in other (expense) income, net in the accompanying condensed consolidated statements of income (in thousands).
Three Months Ended June 30,Six Months Ended June 30,
20212021
Contractual interest expense - 2019 Credit Agreement$(163)$(313)
Unsecured bridge loan facility commitment fee(6,407)(6,407)
Amortization of debt issuance costs(1,340)(1,489)
Total$(7,910)$(8,209)
2026.
Convertible Senior Notes due 2026
On March 9, 2021, we issued 0.25% Convertible Senior Notes due 2026 in the aggregate principal amount of $600$600.0 million (“the Convertible Senior Notes” or “the Notes”). The Convertible Senior Notes were issued pursuant to, and are governed by, an indenture (the “Indenture”), dated as of March 9, 2021, with U.S. Bank National Association, as trustee. The net proceeds from the issuance of the Convertible Senior Notes were $591.4 million, net of initial purchasers’ discounts of $6.0 million and debt issuance costs of $2.6 million.
The Convertible Senior Notes are senior, unsecured obligations and are (i) equal in right of payment with our future senior, unsecured indebtedness; (ii) senior in right of payment to our future indebtedness that is expressly subordinated to the Notes; (iii) effectively subordinated to our future secured indebtedness, to the extent of the value of the collateral securing that indebtedness; and (iv) structurally subordinated to all future indebtedness and other liabilities, including trade payables, and (to the extent we are not a holder thereof) preferred equity, if any, of our subsidiaries.
The Convertible Senior Notes accrue interest at a rate of 0.25% per annum, payable semi-annually in arrears on March 15 and September 15 of each year, beginning on September 15, 2021. The Convertible Senior Notes mature on March 15, 2026, unless earlier repurchased, redeemed or converted.
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Before September 15, 2025, holders of the Convertible Senior Notes have the right to convert their Convertible Senior Notes only upon the occurrence of certain events. Under the terms of indenture,Indenture, the Convertible Senior Notes are convertible into common stock of Tyler Technologies, Inc. (referred to as “our common stock” herein) at the following times or circumstances:
during any calendar quarter commencing after the calendar quarter ended June 30, 2021, if the last reported sale price per share of our common stock exceeds 130% of the conversion price for each of at least 20 trading days (whether or not consecutive) during the 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter;
during the five consecutive business days immediately after any five consecutive trading day period (such five consecutive trading day period, the “Measurement Period”) if the trading price per $1,000 principal amount of Convertible Senior Notes, as determined following a request by their holder in accordance with the procedures in the indenture, for each trading day of the Measurement Period was less than 98% of the product of the last reported sale price per share of our common stock on such trading day and the conversion rate on such trading day;
upon the occurrence of certain corporate events or distributions on our common stock, including but not limited to a “Fundamental Change” (as defined in the indenture governing the Notes)Indenture);
upon the occurrence of specified corporate events; or
on or after September 15, 2025, until the close of business on the second scheduled trading day immediately preceding the maturity date, March 15, 2026.
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With certain exceptions, upon a change of control or other fundamental change (both as defined in the indentureIndenture governing the Convertible Senior Notes), the holders of the Convertible Senior Notes may require us to repurchase all or part of the principal amount of the Convertible Senior Notes at a repurchase price equal to 100% of the principal amount of the Convertible Senior Notes, plus any accrued and unpaid interest to, but excluding, the redemption date.
As of June 30, 2021,March 31, 2022, none of the conditions allowing holders of the Convertible Senior Notes to convert have been met.
From and including September 15, 2025, holders of the Convertible Senior Notes may convert their Convertible Senior Notes at any time at their election until the close of business on the second scheduled trading day immediately before the maturity date. We will settle any conversions of the Convertible Senior Notes either entirely in cash or in a combination of cash and shares of common stock, at our election. However, upon conversion of any Convertible Senior Notes, the conversion value, which will be determined over an “Observation Period” (as defined in the Indenture) consisting of 30 trading days, will be paid in cash up to at least the principal amount of the Notes being converted.
The initial conversion rate is 2.0266 shares of common stock per $1,000 principal amount of Convertible Senior Notes, which represents an initial conversion price of approximately $493.44 per share of common stock. The conversion rate and conversion price will be subject to adjustment upon the occurrence of certain events. In addition, if certain corporate events that constitute a “Make-Whole Fundamental Change” (as defined in the Indenture) occur, then the conversion rate will, in certain circumstances, be increased for a specified period of time.
The Convertible Senior Notes are redeemable, in whole or in part, at our option at any time, and from time to time, on or after March 15, 2024 and on or before the 30th scheduled trading day immediately before the maturity date, at a cash redemption price equal to the principal amount of the Notes to be redeemed, plus accrued and unpaid interest, if any, up to, but excluding, the redemption date, but only if the last reported sale price per share of our common stock exceeds 130% of the conversion price of the Notes on (i) each of at least 20 trading days, whether or not consecutive, during the 30 consecutive trading days ending on, and including, the trading day immediately before the date we send the related redemption notice; and (ii) the trading day immediately before the date we send such notice. In addition, calling any Note for redemption constitutes a Make-Whole Fundamental Change with respect to that Note, in which case the conversion rate applicable to the conversion of that Note will be increased in certain circumstances if it is converted after it is called for redemption.
Effective Interest
The net carrying value ofeffective interest rate for the borrowings under the 2021 Credit Agreement and the Convertible Senior Notes is 1.95% and 0.54%, respectively, as of March 31, 2022. The following sets forth the interest expense recognized related to the borrowings under the 2021 Credit Agreement and Convertible Senior Notes and is included in interest expense in the accompanying condensed consolidated statements of income:
Three Months Ended March 31,
20222021
Contractual interest expense - Revolving Credit Facility$(313)$— 
Contractual interest expense - Term Loans(2,994)— 
Contractual interest expense - Convertible Senior Notes(375)(83)
Amortization of debt discount and debt issuance costs(1,122)(95)
Total$(4,804)$(178)
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(5)    Financial Instruments
The following table presents our financial instruments:
March 31, 2022December 31, 2021
Cash and equivalents$243,262 $309,171 
Held-to-maturity investments— 98,653 
Available-for-sale investments79,315 — 
Equity investments10,000 10,000 
Total$332,577 $417,824 
Cash and cash equivalents consist primarily of money market funds with original maturity dates of three months or less, for which we determine fair value through quoted market prices.
Our available-for-sale securities were historically classified as held-to-maturity. During the fourth quarter of 2021, management determined that our investment portfolio would be transferred from held-to-maturity to available-for-sale, in order to have the flexibility to buy and sell investments and maximize cash liquidity for potential acquisitions or for debt repayments. Subsequently, our investment portfolio is now classified as available-for-sale as of March 31, 2022. Our available-for-sale investments primarily consist of investment grade corporate bonds, municipal bonds, and asset-backed securities with maturity dates through 2027. These investments are presented at fair value and are included in short-term investments and non-current investments in the accompanying condensed consolidated balance sheets. Unrealized gains or losses associated with the investments are included in accumulated other comprehensive loss, net of unamortized debt discounttax in the accompanying condensed consolidated balance sheets and unamortized debt issuance costs werestatements of comprehensive income. For our available-for-sale investments, we do not have the intent to sell, nor is it more likely than not that we would be required to sell before recovery of their cost basis.
As of March 31, 2022, we have an accrued interest receivable balance of approximately $511,000 which is included in accounts receivable, net. We do not measure an allowance for credit losses for accrued interest receivables. We record any losses within the maturity period or at the time of sale of the investment and any write-offs to accrued interest receivables are recorded as follows (in thousands):a reduction to interest income in the period of the loss. During the three months ended March 31, 2022, we have recorded no credit losses for accrued interest receivables. Interest income and amortization of discounts and premiums are included in other income, net in the accompanying condensed consolidated statements of income.
The following table presents the components of our available-for-sale investments:
March 31, 2022June 30,December 31, 2021
Convertible Senior Notes due 2026Amortized cost$80,250 $600,000 
Less: unamortized debt discount and debt issuance costsUnrealized gains58 (8,094)— 
CarryingUnrealized losses(993)— 
Estimated fair value as of June 30, 2021$79,315 $591,906 
As of March 31, 2022, we have $50.2 million of available-for-sale debt securities with contractual maturities of one year or less and $29.1 million with contractual maturities great than one year.
The following table presents the activity on our available-for-sale investments:
Three Months Ended March 31,
20222021
Proceeds from sales and maturities$22,672 $35,031 
Realized gains on sales, net of tax41 — 
Our equity investments consist of an 18% interest in BFTR, LLC., a wholly owned subsidiary of Bison Capital Partners V L.P. BFTR, LLC, a privately held Australian company specializing in digitizing the spoken word in court and legal proceedings. The investment in common stock is accounted for under the equity method because we do not have the ability to exercise significant influence over the investee; and as the securities do not have readily determinable fair values, our investment is carried at cost less any impairment write-downs.
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(6)    Other Comprehensive Income
The following table presents the changes in the balances of accumulated other comprehensive loss, net of tax by component:
Unrealized Loss On Available-For-Sales SecuritiesOtherAccumulated Other Comprehensive Loss
Balance as of December 31, 2021$(46)$— $(46)
Other comprehensive loss before reclassifications(629)— (629)
Reclassification adjustment of unrealized losses on securities transferred from held-to-maturity(27)— (27)
Reclassification adjustment for net gain on sale of available-for-sale securities, included in net income(41)— (41)
Other comprehensive loss(697)— (697)
Balance as of March 31, 2022$(743)$— $(743)
(7)    Fair Value
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date in the principal or most advantageous market for that asset or liability. Guidance on fair value measurements and disclosures establishes a valuation hierarchy for disclosure of inputs used in measuring fair value defined as follows:
Level 1—Inputs are unadjusted quoted prices that are available in active markets for identical assets or liabilities.
Level 2—Inputs include quoted prices for similar assets and liabilities in active markets and quoted prices in non-active markets, inputs other than quoted prices that are observable, and inputs that are not directly observable, but are corroborated by observable market data.
Level 3—Inputs that are unobservable and are supported by little or no market activity and reflect the use of significant management judgment.
The classification of a financial asset or liability within the hierarchy is determined based on the least reliable level of input that is significant to the fair value measurement. In determining fair value, we utilize valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. We also consider the counterparty and our own non-performance risk in our assessment of fair value.
The following table presents fair values of our financial and debt instruments categorized by their fair value hierarchy as of March 31, 2022:
Level 1Level 2Level 3Total
Available-for-sale investments$— $79,315 $— $79,315 
Equity investments— — 10,000 10,000 
2021 Credit Agreement
Revolving Credit Facility— — — — 
Term Loan A-1— 573,274 — 573,274 
Term Loan A-2— 155,714 — 155,714 
Convertible Senior Notes due 2026— 662,148 — 662,148 
Assets that are Measured at Fair Value on a Recurring Basis
Cash and cash equivalents, accounts receivable, accounts payable, short-term obligations, and certain other assets at cost approximate fair value because of the short maturity of these instruments.
As of March 31, 2022, we have $79.3 million in available-for-sale investment grade corporate bonds, municipal bonds and asset-backed securities with maturity dates through 2027. The fair values of these securities are considered Level 2 as they are based on inputs from quoted prices in markets that are not active or other observable market data.
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Assets that are Measured at Fair Value on a Nonrecurring Basis
As of March 31, 2022, we have an 18% interest in BFTR, LLC. Periodically, our equity method investments are assessed for impairment. We do not reassess the fair value of equity method investments if there are no identified events or changes in circumstances that may have a significant adverse effect on the fair value of the investments. No events or changes in circumstances have occurred during the period that require reassessment. There has been no impairment of our cost method investment for the periods presented. This investment is included in non-current investments and other assets in the accompanying consolidated balance sheets.
We assess goodwill for impairment annually on October 1. In addition, we review goodwill, property and equipment, and other intangibles for impairment whenever events or changes in circumstances indicate the carrying value may not be recoverable.During the fourth quarter of 2021, we completed our annual assessment of goodwill which did not result in an impairment charge. Further, we identified no indicators of impairment to long-lived and other assets and therefore, no impairment was recorded as of and for the period ended March 31, 2022.
Financial instruments measured at fair value only for disclosure purposes
The fair value of our borrowing under our 2021 Credit Agreement would approximate book value as of March 31, 2022, because our interest rates reset approximately every 30 days or less.
The carrying amount of the Revolving Credit Facility and Term Loans is the par value less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the terms of the Term Loans. Interest expense is included in the accompanying condensed consolidated statements of income.
The fair value of our Convertible Senior Notes due 2026 is determined based on quoted market prices for a similar liability when traded as an asset in an active market, a Level 2 input. See Note 4, “Debt,” for further discussion.
The carrying amount of the Convertible Senior Notes is the par value less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the term of the Convertible Senior Notes. Interest expense is included in other (expense) income, net in the accompanying condensed consolidated statements of income.
As of June 30, 2021, the effective interest rate as for the Convertible Senior Notes is 0.54%. The following sets forthtable presents the interest expense recognized related tofair value and carrying value, net, of the 2021 Credit Agreement and our Convertible Senior Notes (in thousands)due 2026):
Three Months Ended June 30,Six Months Ended June 30,
20212021
Contractual interest expense$(375)$(458)
Amortization of debt discount and debt issuance costs(428)(523)
Total$(803)$(981)
Below are the components of other (expense) income, net included in the accompanying condensed consolidated statements of income:
 Fair Value atCarrying Value at
March 31, 2022December 31, 2021March 31, 2022December 31, 2021
2021 Credit Agreement
Revolving Credit Facility$— $— $— $— 
Term Loan A-1573,274 580,515 573,274 580,515 
Term Loan A-2155,714 167,997 155,714 167,996 
Convertible Notes due 2026662,148 736,662 593,194 592,765 
 $1,391,136 $1,485,174 $1,322,182 $1,341,276 
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Interest expense, including amortization of debt discounts and debt issuance costs$(12,438)$(251)$(12,915)$(502)
Interest income492 752 1,202 2,244 
Other(253)(31)(398)(282)
Total other (expense) income including interest expense, net$(12,199)$470 $(12,111)$1,460 

(8)    Income Tax Provision
We had an effective income tax rate of 2.2% and 2.9%22.3% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to negative 28.9% and negative 32.3%3.4% for the three and six months ended June 30, 2020, respectively.March 31, 2021. The higherincrease in the effective tax rate for the three and six months ended June 30, 2021,March 31, 2022, as compared to the same periodsperiod in 2020,2021, was principally driven by a decrease in the excess tax benefits related to stock incentive awards.awards and an increase in reserves for state income tax benefits which are no longer more likely than not to be realized.
The effective income tax rates for the periods presented were different from the statutory United States federal income tax rate of 21% primarily due to excess tax benefits related to stock incentive awards and the tax benefit of research tax credits, offset by state income taxes, and non-deductible business expenses.expenses, and reserves for unrecognized state income tax benefits. The excess tax benefits related to stock incentive awards realized were $6.4 million and $15.2$3.0 million for the three and six months ended June 30, 2021, respectively,March 31, 2022, as compared to $23.4 million and $45.5$8.8 million for the three and six months ended June 30, 2020, respectively.March 31, 2021. Excluding the excess tax benefits, the effective tax rate was 26.7% and 26.5%28.1% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to 27.2% and 27.1%26.4% for the three and six months ended June 30, 2020, respectively.March 31, 2021.
We made tax payments of $967,000$393,000 and $422,000$59,000 in the sixthree months ended June 30,March 31, 2022, and 2021, and 2020, respectively.
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(9)     Shareholders’ Equity
The following table details activity in our common stock ($ in thousands):
Three Months Ended March 31,
20222021
SharesAmountSharesAmount
Purchases of treasury shares— $— — $— 
Stock option exercises50 8,045 120 18,102 
Employee stock plan purchases3,678 3,038 
Restricted stock units vested, net of withheld shares upon award settlement78 (12,587)56 (8,958)
As of March 31, 2022, we have authorization from our board of directors to repurchase up to 2.4 million additional shares of our common stock.
(10)    Share-Based Compensation
The following table summarizes share-based compensation expense related to share-based awards recorded in the condensed consolidated statements of income, pursuant to ASC 718, Stock Compensation:
Three Months Ended March 31,
20222021
Subscriptions, software services and maintenance$6,772 $5,000 
Selling, general and administrative expenses18,507 20,724 
Total share-based compensation expense$25,279 $25,724 
(11)    Earnings Per Share
The following table details the reconciliation of basic earnings per share to diluted earnings per share:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Numerator for basic and diluted earnings per share:  
Net income$25,530 $53,892 $62,506 $101,442 
Denominator:  
Weighted-average basic common shares outstanding40,765 39,963 40,761 39,984 
Assumed conversion of dilutive securities:  
Stock awards1,329 1,453 1,387 1,548 
Convertible Senior Notes
Denominator for diluted earnings per share
   - Adjusted weighted-average shares
42,094 41,416 42,148 41,532 
Earnings per common share:  
Basic$0.63 $1.35 $1.53 $2.54 
Diluted$0.61 $1.30 $1.48 $2.44 
Three Months Ended March 31,
20222021
Numerator for basic and diluted earnings per share:  
Net income$39,984 $36,976 
Denominator:  
Weighted-average basic common shares outstanding41,364 40,611 
Assumed conversion of dilutive securities:  
Stock awards1,079 1,445 
Convertible Senior Notes— — 
Denominator for diluted earnings per share
   - Adjusted weighted-average shares
42,443 42,056 
Earnings per common share:  
Basic$0.97 $0.91 
Diluted$0.94 $0.88 
For the three and six months ended June 30,March 31, 2022, and 2021, and 2020, stock awards, representing the right to purchase common stock of approximately 191,000215,000 shares and 166,000 shares and 124,000 shares and 102,000141,000 shares, respectively, were not included in the computation of diluted earnings per share because their inclusion would have had an antidilutive effect. 
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We have used the if-converted method for calculating any potential dilutive effect of the Convertible Senior Notes on our diluted net income per share. Under the if-converted method, the Notes are assumed to be converted at the beginning of the period and the resulting common shares are included in the denominator of the diluted earnings per share calculation for the entire period being presented and interest expense, net of tax, recorded in connection with the Convertible Senior Notes is not added back to the numerator, only in the periods in which such effect is dilutive. The approximately 1.2 million remaining resulting common shares related to the Notes are not included in the dilutive weighted-average common shares outstanding calculation for the three and six months ended June 30, 2021, respectively,March 31, 2022, as their effect would be anti-dilutive given none of the conversion features have been triggered. See Note 7, 4, "Debt"Debt for discussion on the conversion features related to the Convertible Senior Notes.
(10)(12)    Leases
We lease office facilities for use in our operations, as well as transportation and other equipment. Most of our leases are non-cancelable operating lease agreements with original maturities between one to seven10 years from the execution date. Some of these leases include options to extend for up to 10 years. We have no finance leases and no related party lease agreements as of June 30, 2021. Operating lease costs were approximately $5.6 million and $8.2 million for the three and six months ended June 30, 2021, respectively, and $2.5 million and $5.1 million for the three and six months ended June 30, 2020, respectively.
The components of operating lease expense were as follows:
Lease CostsFinancial Statement ClassificationThree Months Ended June 30,Six Months Ended June 30,
2021202020212020
Operating lease costSelling, general and administrative expenses$4,388 $1,606 $6,110 $3,272 
Short-term lease costSelling, general and administrative expenses731 447 1,212 1,021 
Variable lease costSelling, general and administrative expenses496 454 927 848 
Net lease cost$5,615 $2,507 $8,249 $5,141 
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March 31, 2022. Right-of-use lease assets and lease liabilities for our operating leases were recorded in the condensed consolidated balance sheetssheets.
The components of operating lease expense were as follows:
June 30, 2021December 31, 2020
Assets:
Operating lease right-of-use assets$28,230 $18,734 
Liabilities:
Operating leases, short-term9,666 5,904 
Operating leases, long-term22,118 16,279 
Total lease liabilities$31,784 $22,183 
Lease CostsThree Months Ended March 31,
20222021
Operating lease cost$3,422 $1,722 
Short-term lease cost506 481 
Variable lease cost370 431 
Net lease cost$4,298 $2,634 
Supplemental information related to leases is as follows:
Other InformationSix Months Ended June 30,
20212020
Cash flows:
Cash amounts paid included in the measurement of lease liabilities:
Operating cash outflows from operating leases$6,203 $3,379 
Right-of-use assets obtained in exchange for lease obligations (non-cash):
Operating leases$2,961 $510 
Lease term and discount rate:
Weighted average remaining lease term (years)3.854
Weighted average discount rate2.51 %4.00 %
As of June 30, 2021, maturities of lease liabilities were as follows:
Year ending December 31,Amount
2021 (Remaining 2021)$6,060 
20229,161 
20236,570 
20245,225 
20253,410 
Thereafter2,849 
Total lease payments33,275 
Less: Interest(1,491)
Present value of operating lease liabilities$31,784 
Other InformationThree Months Ended March 31,
20222021
Cash flows:
Cash amounts paid included in the measurement of lease liabilities:
Operating cash outflows from operating leases$3,613 $1,829 
Right-of-use assets obtained in exchange for lease obligations (non-cash):
Operating leases$4,980 $2,005 
Lease term and discount rate:
Weighted average remaining lease term (years)5.44.6
Weighted average discount rate1.72 %2.69 %
Rental Income from third parties
We own office buildings in Bangor, Falmouth, and Yarmouth, Maine; Lubbock and Plano, Texas; Troy, Michigan; Latham, New York; and Moraine, Ohio. We lease space in some of these buildings to third-party tenants. The property we lease to others under operating leases consists primarily of specific facilities where one tenant obtains substantially all of the economic benefit from the asset and has the right to direct the use of the asset. These non-cancelable leases expire between 20212022 and 2025,2027, and some have options to extend the lease for up to seven10 years. We determine if an arrangement is a lease at inception. None of our leases allow the lessee to purchase the leased asset.
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Rental income from third-party tenants for the three and six months ended June 30, 2021,March 31, 2022 totaled $296,000 and $590,000 respectively,$305,000 and for the three and six months ended June 30, 2020,March 31, 2021 totaled $292,000 and $566,000, respectively.$294,000. Rental income is included in hardware and other revenue in the condensed consolidated statements of income. As of June 30, 2021,March 31, 2022, future minimum operating rental income based on contractual agreements is as follows:
Year ending December 31,Amount
2021 (Remaining 2021)$713 
20221,449 
20231,479 
20241,510 
2025966 
Thereafter
Total$6,117 
As of June 30, 2021, we had no additional significant operating or finance leases that had not yet commenced.
Year ending December 31,Amount
2022 (Remaining)$1,332 
20231,858 
20241,898 
20251,363 
2026408 
Thereafter130 
Total$6,989 
(11)    Share-Based Compensation(13)    Commitments and Contingencies
The following table summarizes share-based compensation expense relatedLitigation
There are no material legal proceedings pending to share-based awards recorded in the condensed consolidated statementswhich we are party or to which any of income, pursuant to ASC 718, Stock Compensation:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Cost of subscriptions, software services and maintenance$5,909 $4,369 $10,909 $8,621 
Selling, general and administrative expenses19,266 14,017 39,990 27,067 
Total share-based compensation expense$25,175 $18,386 $50,899 $35,688 

our properties are subject.
(12)(14)    Segment and Related Information
We provide integrated information management solutions and services for the public sector, with a focus on local governments.sector.
We provide our software systems and services and appraisal services through 7 business units, which focus on the following products:
financial management, education and planning, regulatory and maintenance software solutions;
financial management, municipal courts, planning, regulatory and maintenance software solutions;
courts and justice and public safety software solutions;
data and insights solutions;
platform technologies solutions including case management and business management processing;
NIC digital government and payments solutions; and
appraisal and tax software solutions, land and vital records management software solutions, and property appraisal services.services;
development platform solutions including case management and business management processing; and
NIC digital government and payments solutions.
In accordance with ASC 280-10, Segment Reporting, we report our results in 32 reportable segments. The financial management, education and planning, regulatory and maintenance software solutions unit; financial management, municipal courts, planning, regulatory and maintenance software solutions unit; courts and justice and public safety software solutions unit; data and insights solutions; and platform technologies solutions meet the criteria for aggregation and are presented in the Enterprise Software (“ES”("ES") reportable segment. The ES segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as:functions. The business units presented in the ES reportable segment are the following: financial management, and education courts and justice, public safety, planning, regulatory and maintenance software solutions; financial management, municipal courts, planning, regulatory and maintenance software solutions; courts and justice and public safety software solutions; data and insights solutions; and platform technologies processes. The Appraisal and Tax (“A&T”) segment provides systems and software that automate the appraisal and assessment of real and personal property,tax software solutions, land and vital records management as well as providessoftware solutions, and property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation;
20


preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction. On April 21, 2021, the Company acquired NIC resulting in a newservices. The Platform Technologies ("PT") reportable segment as its operating results meetprovides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows. The business units presented in the criteria of aPT reportable segment. The operating results ofsegment are the following: NIC are included with the operating results of the NIC segment from the date of acquisition.digital government and payments solutions and development platform solutions.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating incomeloss primarily consists of compensation costs for the executive management team, and certain accounting and administrativeshared services staff, and share-based compensation expense for the entire company. Corporate segment operating income also includes revenues and expenses related to a company-wide user conference.
19


As of January 1, 2021, certain administrative costs related to information technology,2022, the appraisal and tax software solutions, land and vital records management software solutions, and property appraisal service business unit, which werewas previously allocated and reported in the ES and Appraisal & Tax ("A&T segments, were&T") reportable segment, was moved to the CorporateES reportable segment and the NIC digital government and payments solutions and development platform solutions moved to the PT reportable segment to reflect changes in the way in which management makes operating decisions, allocates resources, and manages the growth and profitability of the Company. As the result of the changes in our reportable segments, the former A&T and NIC reportable segments are no longer considered separate segments. Prior year amounts for allthe ES and PT reportable segments have been adjusted to reflect the segment change.
For the three months ended June 30, 2021    
Enterprise
Software
Appraisal and TaxNICCorporateTotals
For the three months ended March 31, 2022For the three months ended March 31, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
RevenuesRevenues    Revenues    
Software licenses and royaltiesSoftware licenses and royalties$15,779 $1,825 $$$17,604 Software licenses and royalties$16,105 $401 $— $16,506 
SubscriptionsSubscriptions98,407 7,870 93,281 199,558 Subscriptions120,316 125,127 — 245,443 
Software servicesSoftware services42,972 4,722 5,643 53,337 Software services42,649 18,848 — 61,497 
MaintenanceMaintenance110,010 9,456 155 119,621 Maintenance110,695 6,334 — 117,029 
Appraisal servicesAppraisal services6,265 6,265 Appraisal services8,518 — — 8,518 
Hardware and otherHardware and other4,728 23 2,939 7,690 Hardware and other7,115 — — 7,115 
IntercompanyIntercompany5,605 16 (5,621)— Intercompany5,589 — (5,589)— 
Total revenuesTotal revenues$277,501 $30,177 $99,079 $(2,682)$404,075 Total revenues$310,987 $150,710 $(5,589)$456,108 
Segment operating income$94,561 $8,689 $22,931 $(64,647)$61,534 
Segment operating income (loss)Segment operating income (loss)$106,529 $30,733 $(53,459)$83,803 
For the three months ended June 30, 2020
Enterprise
Software
Appraisal and TaxNICCorporateTotals
For the three months ended March 31, 2021For the three months ended March 31, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
RevenuesRevenuesRevenues
Software licenses and royaltiesSoftware licenses and royalties$14,683 $2,342 $$$17,025 Software licenses and royalties$14,372 $561 $— $14,933 
SubscriptionsSubscriptions79,128 6,510 85,638 Subscriptions99,329 3,150 — 102,479 
Software servicesSoftware services38,899 4,755 43,654 Software services42,417 5,223 — 47,640 
MaintenanceMaintenance107,336 9,424 116,760 Maintenance109,469 9,643 — 119,112 
Appraisal servicesAppraisal services4,696 4,696 Appraisal services6,465 — — 6,465 
Hardware and otherHardware and other3,300 18 3,318 Hardware and other4,158 15 — 4,173 
IntercompanyIntercompany4,533 (4,535)— Intercompany5,276 — (5,276)— 
Total revenuesTotal revenues$247,879 $27,747 $$(4,535)$271,091 Total revenues$281,486 $18,592 $(5,276)$294,802 
Segment operating income$82,080 $7,767 $$(35,108)$54,739 
Segment operating income (loss)Segment operating income (loss)$98,854 $3,223 $(50,493)$51,584 

Three Months Ended March 31,
Reconciliation of reportable segment operating income to the Company's consolidated totals:20222021
Total segment operating income$83,803 $51,584 
Amortization of acquired software(13,221)(7,964)
Amortization of customer and trade name intangibles(14,714)(5,412)
Interest expense(4,804)(478)
Other income, net364 566 
Income before income taxes$51,428 $38,296 
2120


For the six months ended June 30, 2021
Enterprise
Software
Appraisal and TaxNICCorporateTotals
Revenues
Software licenses and royalties$28,826 $3,711 $$$32,537 
Subscriptions193,238 15,518 93,281 302,037 
Software services85,532 9,802 5,643 100,977 
Maintenance219,793 18,785 155 238,733 
Appraisal services12,730 12,730 
Hardware and other8,854 70 2,939 11,863 
Intercompany10,866 31 (10,897)— 
Total revenues$547,109 $60,647 $99,079 $(7,958)$698,877 
Segment operating income$187,435 $17,948 $22,931 $(115,196)$113,118 
For the six months ended June 30, 2020
Enterprise
Software
Appraisal and TaxNICCorporateTotals
Revenues
Software licenses and royalties$30,634 $5,128 $$$35,762 
Subscriptions155,772 11,589 167,361 
Software services83,848 11,939 95,787 
Maintenance212,177 18,948 231,125 
Appraisal services10,459 10,459 
Hardware and other7,091 45 7,138 
Intercompany8,534 20 (8,554)— 
Total revenues$498,056 $58,128 $$(8,552)$547,632 
Segment operating income$155,747 $16,309 $$(70,005)$102,051 
Three Months Ended June 30,Six Months Ended June 30,
Reconciliation of reportable segment operating income to the Company's consolidated totals:2021202020212020
Total segment operating income$61,534 $54,739 $113,118 $102,051 
Amortization of acquired software(11,823)(8,006)(19,787)(16,033)
Amortization of customer and trade name intangibles(11,420)(5,392)(16,832)(10,784)
Other (expense) income including interest expense, net(12,199)470 (12,111)1,460 
Income before income taxes$26,092 $41,811 $64,388 $76,694 

(13)(15)    Disaggregation of Revenue
The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenue and cash flows.
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Timing of Revenue Recognition
Timing of revenue recognition by revenue category during the period is as follows:
For the three months ended June 30, 2021
Products and services transferred at a point in timeProducts and services transferred over timeTotal
For the three months ended March 31, 2022For the three months ended March 31, 2022Products and services transferred at a point in timeProducts and services transferred over timeTotal
RevenuesRevenuesRevenues
Software licenses and royaltiesSoftware licenses and royalties$14,755 $2,849 $17,604 Software licenses and royalties$14,069 $2,437 $16,506 
SubscriptionsSubscriptions199,558 199,558 Subscriptions— 245,443 245,443 
Software servicesSoftware services53,337 53,337 Software services— 61,497 61,497 
MaintenanceMaintenance119,621 119,621 Maintenance— 117,029 117,029 
Appraisal servicesAppraisal services6,265 6,265 Appraisal services— 8,518 8,518 
Hardware and otherHardware and other7,690 7,690 Hardware and other7,115 — 7,115 
TotalTotal$22,445 $381,630 $404,075 Total$21,184 $434,924 $456,108 
For the three months ended June 30, 2020
Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Software licenses and royalties$14,468 $2,557 $17,025 
Subscriptions85,638 85,638 
Software services43,654 43,654 
Maintenance116,760 116,760 
Appraisal services4,696 4,696 
Hardware and other3,318 3,318 
Total$17,786 $253,305 $271,091 
For the six months ended June 30, 2021
 Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Software licenses and royalties$26,813 $5,724 $32,537 
Subscriptions302,037 302,037 
Software services100,977 100,977 
Maintenance238,733 238,733 
Appraisal services12,730 12,730 
Hardware and other11,863 11,863 
Total$38,676 $660,201 $698,877 
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For the six months ended June 30, 2020
Products and services transferred at a point in timeProducts and services transferred over timeTotal
For the three months ended March 31, 2021For the three months ended March 31, 2021Products and services transferred at a point in timeProducts and services transferred over timeTotal
RevenuesRevenuesRevenues
Software licenses and royaltiesSoftware licenses and royalties$30,534 $5,228 $35,762 Software licenses and royalties$12,058 $2,875 $14,933 
SubscriptionsSubscriptions167,361 167,361 Subscriptions— 102,479 102,479 
Software servicesSoftware services95,787 95,787 Software services— 47,640 47,640 
MaintenanceMaintenance231,125 231,125 Maintenance— 119,112 119,112 
Appraisal servicesAppraisal services10,459 10,459 Appraisal services— 6,465 6,465 
Hardware and otherHardware and other7,138 7,138 Hardware and other4,173 — 4,173 
TotalTotal$37,672 $509,960 $547,632 Total$16,231 $278,571 $294,802 
Recurring Revenue
The majority of our revenue is comprised of revenues from maintenance and subscriptions, which we consider to be recurring revenue. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenue. We generally provide maintenance and support for our on-premises clients under annual, or in some cases, multi-year contracts. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years, providing a significant source of recurring revenues on an annual basis. We consider all other revenue categories to be non-recurring revenues.
Recurring revenues and non-recurring revenues recognized during the period are as follows:
For the three months ended June 30, 2021
Enterprise
Software
Appraisal and TaxNICCorporateTotals
For the three months ended March 31, 2022For the three months ended March 31, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenuesRecurring revenues$208,417 $17,326 $93,436 $$319,179 Recurring revenues$231,011 $131,461 $— $362,472 
Non-recurring revenuesNon-recurring revenues63,479 12,835 5,643 2,939 84,896 Non-recurring revenues74,387 19,249 — 93,636 
IntercompanyIntercompany5,605 16 0(5,621)— Intercompany5,589 — (5,589)— 
Total revenuesTotal revenues$277,501 $30,177 $99,079 $(2,682)$404,075 Total revenues$310,987 $150,710 $(5,589)$456,108 
For the three months ended June 30, 2020
Enterprise
Software
Appraisal and TaxNICCorporateTotals
Recurring revenues$186,464 $15,934 $$$202,398 
Non-recurring revenues56,882 11,811 68,693 
Intercompany4,533 (4,535)— 
Total revenues$247,879 $27,747 $$(4,535)$271,091 
For the six months ended June 30, 2021
Enterprise
Software
Appraisal and TaxNICCorporateTotals
For the three months ended March 31, 2021For the three months ended March 31, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenuesRecurring revenues$413,031 $34,303 $93,436 $$540,770 Recurring revenues$208,798 $12,793 $— $221,591 
Non-recurring revenuesNon-recurring revenues123,212 26,313 5,643 2,939 158,107 Non-recurring revenues67,412 5,799 — 73,211 
IntercompanyIntercompany10,866 31 (10,897)— Intercompany5,276 — (5,276)— 
Total revenuesTotal revenues$547,109 $60,647 $99,079 $(7,958)$698,877 Total revenues$281,486 $18,592 $(5,276)$294,802 
2421


For the six months ended June 30, 2020
Enterprise
Software
Appraisal and TaxNICCorporateTotals
Recurring revenues$367,949 $30,537 $$$398,486 
Non-recurring revenues121,573 27,571 149,146 
Intercompany8,534 20 (8,554)— 
Total revenues$498,056 $58,128 $$(8,552)$547,632 
(14)(16)    Deferred Revenue and Performance Obligations
Total deferred revenue, including long-term, by segment is as follows:
June 30, 2021December 31, 2020March 31, 2022December 31, 2021
Enterprise SoftwareEnterprise Software$442,822 $422,742 Enterprise Software$420,830 $479,048 
Appraisal and Tax37,419 36,945 
NIC2,719 
Platform TechnologiesPlatform Technologies28,054 29,705 
CorporateCorporate1,590 1,691 Corporate5,794 1,814 
TotalsTotals$484,550 $461,378 Totals$454,678 $510,567 
Changes in total deferred revenue, including long-term, were as follows:
SixThree months ended June 30, 2021March 31, 2022
Balance as of December 31, 20202021$461,378510,567 
Deferral of revenue569,106240,335 
Recognition of deferred revenue(545,934)(296,224)
Balance as of June 30, 2021March 31, 2022$484,550454,678 
Transaction Price Allocated to the Remaining Performance Obligations
The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized (“backlog”), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of June 30, 2021,March 31, 2022, was $1.63$1.76 billion, of which we expect to recognize approximately 47%46% as revenue over the next 12 months and the remainder thereafter.
(15)    Commitments(17)    Deferred Commissions
Sales commissions earned by our sales force are considered incremental and Contingencies
Security Incident
As previously disclosed, we experiencedrecoverable costs of obtaining a security incident in September 2020 (the “Incident”) involving ransomware disrupting access to somecontract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of our internal information technology (IT) systems and telephone systems. Although we believe we have contained and recovered from the Incident, andassociated revenue over a period of benefit that we have takendetermined to be generally three to seven years. Deferred commissions were $37.8 million and will continue$38.1 million as of March 31, 2022, and December 31, 2021, respectively. Amortization expense was $3.5 million and $3.0 million for the three months ended March 31, 2022 and 2021, respectively. There were no indicators of impairment in relation to take appropriate remediation steps, we are subject to riskthe costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and uncertainties as a result ofnon-current other assets for the Incident. We have completed our investigation and remediation effortslong-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in selling, general and administrative expenses in the Incident. For the six months period ended June 30, 2021, we have recorded $336,000accompanying condensed consolidated statements of expenses and recorded approximately $637,000 of accrued insurance recoveries. The recorded costs consist primarily of payments to third-party service providers and consultants, including legal fees, and enhancements to our cybersecurity measures. We maintain cybersecurity insurance coverage in an amount that we believe is adequate.
Litigation
Other than routine litigation incidental to our business, there are 0 material legal proceedings pending to which we are party or to which any of our properties are subject.
25
income.


(16)(18)    Subsequent Events
On June 3, 2021, the Company announced that it signed an agreement to acquire VendEngine, Inc., a privately-held cloud-based software provider focused on financial technology for the corrections market. The purchase price is approximately $84 million in cash, subject to certain customary adjustments at closing, which is expected in late third quarter of 2021. There have been no material events or transactions that occurred subsequent to June 30, 2021.March 31, 2022.
2622


ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
CAUTIONARY NOTE CONCERNING FORWARD-LOOKING STATEMENTS
This document contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that are not historical in nature and typically address future or anticipated events, trends, expectations or beliefs with respect to our financial condition, results of operations or business. Forward-looking statements often contain words such as “believes,” “expects,” “anticipates,” “foresees,” “forecasts,” “estimates,” “plans,” “intends,” “continues,” “may,” “will,” “should,” “projects,” “might,” “could” or other similar words or phrases. Similarly, statements that describe our business strategy, outlook, objectives, plans, intentions or goals also are forward-looking statements. We believe there is a reasonable basis for our forward-looking statements, but they are inherently subject to risks and uncertainties and actual results could differ materially from the expectations and beliefs reflected in the forward-looking statements. We presently consider the following to be among the important factors that could cause actual results to differ materially from our expectations and beliefs: (1) the effects of the COVID-19 pandemic, including its potential effects on the economic environment, our customers and our operations, as well as any changes to federal, state or local government laws, regulations or orders in connection with the pandemic; (2) changes in the budgets or regulatory environments of our clients, primarily local and state governments, that could negatively impact information technology spending; (3) disruption to our business and harm to our competitive position resulting from cyber-attacks and security vulnerabilities (4) our ability to protect client information from security breaches and provide uninterrupted operations of data centers; (5) our ability to achieve growth or operational synergies through the integration of acquired businesses, while avoiding unanticipated costs and disruptions to existing operations; (6) material portions of our business require the Internet infrastructure to be adequately maintained; (7) our ability to achieve our financial forecasts due to various factors, including project delays by our clients, reductions in transaction size, fewer transactions, delays in delivery of new products or releases or a decline in our renewal rates for service agreements; (8) general economic, political and market conditions; (9) technological and market risks associated with the development of new products or services or of new versions of existing or acquired products or services; (10) competition in the industry in which we conduct business and the impact of competition on pricing, client retention and pressure for new products or services; (11) the ability to attract and retain qualified personnel and dealing with the loss or retirement of key members of management or other key personnel; and (12) costs of compliance and any failure to comply with government and stock exchange regulations. A detailed discussion of these factors and other risks that affect our business are described in Item 1A, “Risk Factors”. We expressly disclaim any obligation to publicly update or revise our forward-looking statements.
GENERAL
We provide integrated information management solutions and services for the public sector, with a focus on local governments.sector. We develop and market a broad line of software products and services to address the IT needs of public sector entities. In addition, we provide professional IT services to our clients, including software and hardware installation, data conversion, training, and for certain clients, product modifications, along with continuing maintenance and support for clients using our systems. We also provide subscription-based services such as software as a service (“SaaS”) and electronic document filing solutions (“e-filing”), which simplify the filing and management of court related documents. Revenues for e-filing are derived from transaction fees and, in some cases, fixed fee arrangements. Also included in subscription-based services are other transaction-based fees primarily related to online payment services. We also provide property appraisal outsourcing services for taxing jurisdictions.
Our products generally automate nine major functional areas: (1) financial management and education, (2) courts and justice, (3) public safety, (4) property appraisal and tax, (5) planning, regulatory and maintenance, (6) land and vital records management, (7) data and insights, (8) development platform technologies, and (9) NIC digital government and payments. We report our results in threetwo reportable segments. The Enterprise Software (“ES”)ES reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management;management and education, courts and justice, processes; public safety;safety, planning, regulatory and maintenance;maintenance, data analytics; and platform technologies. The Appraisal and Tax (“A&T”) segment provides systems and software that automate theinsights, appraisal and assessment of real and personal property,tax software solutions, land and vital records management as well as providessoftware solutions, and property appraisal outsourcing services for local governments and taxing authorities. Property appraisal outsourcing services include: the physical inspection of commercial and residential properties; data collection and processing; computer analysis for property valuation; preparation of tax rolls; community education; and arbitration between taxpayers and the assessing jurisdiction. On April 21, 2021, the Company acquired in NIC resulting a newservices. The Platform Technologies ("PT") reportable segment as its operating results meet the criteria as a reportable segment. The operating results of NIC are includedprovides public sector entities with the operating results ofsoftware solutions to perform transaction processing, streamline data processing, and improve operations and workflows such as: the NIC segment from the date of acquisition.digital government and payments solutions and development platform solutions.
As of January 1, 2021, certain administrative costs related to information technology,2022, the appraisal and tax software solutions, land and vital records management software solutions, and property appraisal service business unit, which werewas previously reported in the ES and Appraisal & Tax ("A&T segments, were&T") reportable segment, was moved to the CorporateES reportable segment and the NIC digital government and payments solutions and development platform solutions moved to the PT reportable segment to reflect changes in the way in which management makes operating decisions, allocates resources, and manages the growth and profitability of the Company. As the result of the changes in our reportable segments, the former A&T and NIC reportable segments are no longer considered separate segments. Prior year amounts for allthe ES and PT reportable segments have been adjusted to reflect the segment change.
2723


Our total employee count increased to 6,5936,959 at June 30, 2021,March 31, 2022, including 9931,103 employees from recent2021 acquisitions, from 5,4955,579 at June 30, 2020.March 31, 2021.
On April 21, 2021 (“the Closing Date”)February 8, 2022, we acquired US eDirect Inc. (US eDirect), the Company acquired NIC, Inc. (“NIC”) as contemplated by the Agreementa market-leading provider of technology solutions for campground and Plan of Merger dated February 9, 2021, (the “Merger Agreement”). As result of the merger, NIC became a direct subsidiary of the Company and NIC’s subsidiaries became indirect subsidiaries of the Company. NIC is a leading digital government solutions and payment company that serves federal, state and local government agencies.outdoor recreation management. The total purchase price, net of cash acquired of $331.8$6.4 million, was approximately $2 billion$116.7 million, consisting of $117.6 million paid in cash, paid of $2.3 billion and $1.9approximately $5.5 million of purchase consideration related to the conversion of unvested restricted stock awards.
On March 31, 2021, we completed two acquisitions, Glass Arc, Inc. (dba ReadySub) and DataSpec, Inc., for the total combined purchase price of $12.1 million.indemnity holdbacks, subject to certain post-closing adjustments.
For the three and six months ended June 30, 2021,March 31, 2022, total revenues increased 49.1% and 27.6%54.7%, respectively, compared to the prior year periods.period. Excluding the impact of recent2021 and 2022 acquisitions, revenue increased 12.4% and 9.5%7.3% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to the prior year periods.period. Revenues from acquisitions completed in 2021 contributed 36.7% and 18.2%2022 accounted for 47.4% of the increase in revenues for the three and six months ended June 30, 2021, respectively.March 31, 2022.
Subscriptions revenue grew 133.0% and 80.5%139.5% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to the prior year periods,period, primarily due the impact of the NIC acquisition, as well as an ongoing shift toward SaaS arrangements, along with growth in our transaction-based revenues such as e-filing and online payment services. Excluding the impact of recent2021 and 2022 acquisitions, subscriptions revenue increased 23.6% and 24.5%16.7% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to the prior year periods.period. Subscription revenues from acquisitions completed in 2021 and 2022 contributed 109.4% and 56.0%122.8% for the three and six months periodsperiod ended June 30, 2021, respectively.March 31, 2022.
Our backlog as of June 30, 2021,March 31, 2022, was $1.63$1.76 billion, a 5.6%13.8% increase from last year.
Impacts of the COVID-19 Pandemic
The pandemic continues to cause delays in some government procurement processes and impact our ability to complete certain implementations, negatively impacting our revenue. Because an increasing portion of our revenues are recurring, the effect of COVID-19 on our results of operations may also not be fully reflected for some time. It could also negatively impact the timing of client payments to us.We continue to monitor these trends in order to respond to the ever-changing impact of COVID-19 on our clients and Tyler’s operations.
For the six months ended June 30, 2021, excluding the impact of recent acquisitions, the impact of the COVID-19 pandemic resulted in lower revenues from software licenses and software services. Lower software licenses compared to prior periods, in part, are attributed to slower sales cycles as government procurement processes are delayed and contract signings have been pushed to future periods. The software services revenue decline is attributed to delays in implementations caused by travel restrictions in effect during the period. Lower revenues compared to prior periods were partially offset by cost savings attributed to lower spend on travel, user conferences and trade show expenses, health claims and other employee-related expenses. As travel restrictions are relaxed, we expect software services and appraisal services revenues to increase for the limited number of our clients who require that all or a portion of their services be delivered onsite. Also, we are adapting the way we do business by encouraging web and video conferencing, conducting virtual sales demonstrations and delivering professional services remotely, which result in increases in staff utilization rates and billable time.
Recurring revenues from subscriptions and maintenance comprised 77% of our total consolidated revenue for the six months ended June 30, 2021, and include transaction-based revenue streams such as e-filing and online payments. On March 9, 2021, we issued 0.25% Convertible Senior Notes due 2026 (the “Convertible Senior Notes”) in the aggregate principal amount of $600 million. As of June 30, 2021, we had $347.1 million in cash and investments and $965 million principal outstanding borrowings under our 2021 Credit Agreement executed on April 21, 2021. As of June 30, 2021, we had available borrowing capacity of $435 million under our 2021 Credit Agreement.
We have recorded no impairment to goodwill or other assets as of the balance sheet date. Due to significant uncertainty surrounding the pandemic and market conditions, management’s judgment regarding this could change in the future.
28


CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The discussion and analysis of our financial condition and results of operations are based upon our condensed consolidated financial statements. These condensed consolidated financial statements have been prepared following the requirements of GAAP for the interim period and require us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition and amortization and potential impairment of intangible assets and goodwill and share-based compensation expense. As these are condensed financial statements, one should also read expanded information about our critical accounting policies and estimates provided in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations”, included in our Form 10-K for the year ended December 31, 2020.2021. Except for the accounting policies for convertible senior notes updatedbusiness combinations as a result of adopting Debt-DebtAccounting for Contract Assets and Contract Liabilities from Contracts with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging-Contracts in Entity’s Own Equity (Subtopic 815-40)Customers (ASC 805)(“ASU 2020-06”2021-08”), there have been no material changes to our critical accounting policies and estimates from the information provided in our Form 10-K for the year ended December 31, 2020.2021.
24


ANALYSIS OF RESULTS OF OPERATIONS
Percent of Total RevenuesPercent of Total Revenues
Three Months Ended June 30,Six Months EndedThree Months Ended March 31,
202120202021202020222021
Revenues:Revenues:Revenues:
Software licenses and royaltiesSoftware licenses and royalties4.4 %6.3 %4.7 %6.5 %Software licenses and royalties3.6 %5.1 %
SubscriptionsSubscriptions49.4 31.6 43.2 30.6 Subscriptions53.8 34.7 
Software servicesSoftware services13.1 16.1 14.4 17.5 Software services13.5 16.2 
MaintenanceMaintenance29.6 43.1 34.2 42.2 Maintenance25.7 40.4 
Appraisal servicesAppraisal services1.6 1.7 1.8 1.9 Appraisal services1.9 2.2 
Hardware and otherHardware and other1.9 1.2 1.7 1.3 Hardware and other1.5 1.4 
Total revenuesTotal revenues100.0 100.0 100.0 100.0 Total revenues100.0 100.0 
Cost of revenues:Cost of revenues:  Cost of revenues:  
Software licenses, royalties and acquired softwareSoftware licenses, royalties and acquired software3.3 3.4 3.2 3.3 Software licenses, royalties and acquired software3.5 3.1 
Subscriptions, software services and maintenanceSubscriptions, software services and maintenance49.4 45.8 47.8 46.8 Subscriptions, software services and maintenance51.9 45.6 
Appraisal servicesAppraisal services1.1 1.5 1.3 1.5 Appraisal services1.3 1.6 
Hardware and otherHardware and other1.1 0.9 1.0 0.9 Hardware and other1.2 0.8 
Selling, general and administrative expensesSelling, general and administrative expenses27.0 23.1 26.9 23.7 Selling, general and administrative expenses21.5 26.7 
Research and development expenseResearch and development expense5.8 8.1 6.5 8.1 Research and development expense5.2 7.4 
Amortization of customer and trade name intangiblesAmortization of customer and trade name intangibles2.8 2.0 2.4 2.0 Amortization of customer and trade name intangibles3.2 1.8 
Operating incomeOperating income9.5 15.2 10.9 13.7 Operating income12.2 13.0 
Other (expense) income including interest expense, net(3.0)0.2 (1.7)0.3 
Interest expenseInterest expense(1.1)(0.2)
Other income, netOther income, net0.1 0.2 
Income before income taxesIncome before income taxes6.5 15.4 9.2 14.0 Income before income taxes11.2 13.0 
Income tax provision (benefit)Income tax provision (benefit)0.1 (4.5)0.3 (4.5)Income tax provision (benefit)2.4 0.4 
Net incomeNet income6.4 %19.9 %8.9 %18.5 %Net income8.8 %12.6 %

Revenues
Acquisitions
AcquisitionOn February 8, 2022, we acquired US eDirect Inc. (US eDirect), a market-leading provider of technology solutions for campground and outdoor recreation management. sThe impact of the US eDirect acquisition on our operating results is not considered material. US eDirect is operated as a part of the NIC division and the results of NIC and US eDirect, from their respective dates of acquisition, are included with the operating results of the PT segment.
On April 21, 2021, the Companywe acquired NIC, and as result of the merger, NICwhich became a direct subsidiary of the Company and NIC’s subsidiaries became indirect subsidiaries of the Company. NIC is a leading digital government solutions and payment company that serves federal, state and local government agencies.
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The following table details revenue for NIC for the three and six months ended June 30, 2021,March 31, 2022, which is includedpresented in our condensed consolidated statements of income from the date of acquisition. The results of NIC areacquisition and included within the operating results of the NIC segment from the date of acquisition.PT reportable segment.
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 Three Months Ended June 30,Six Months Ended June 30,
 20212021
Revenues:  
Software licenses and royalties$— $— 
Subscriptions93,281 93,281 
Software services5,643 5,643 
Maintenance155 155 
Appraisal services— — 
Hardware and other— — 
Total revenues$99,079 $99,079 
On March 31, 2021, we completed two acquisitions, Glass Arc, Inc. (dba ReadySub) and DataSpec, Inc., for the total combined purchase price of $12.1 million. The impact of these acquisitions on our operating results is not considered material and is not included in the table above. The results of these acquisitions are included with the operating results of the ES segment from their dates of acquisition.
Three Months Ended March 31,
2022
Revenues:
Software licenses and royalties$— 
Subscriptions121,382 
Software services13,109 
Maintenance202 
Appraisal services— 
Hardware and other— 
Total revenues$134,693 
Software licenses and royalties
The following table sets forth a comparison of our software licenses and royalties revenue for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
ES$15,779 $14,683 $1,096 %$28,826 $30,634 $(1,808)(6)%
A&T1,825 2,342 (517)(22)3,711 5,128 (1,417)(28)
NIC— — — — — — — — 
Total software licenses and royalties revenue$17,604 $17,025 $579 %$32,537 $35,762 $(3,225)(9)%
March 31:

Three Months EndedChange
20222021$%
ES$16,105 $14,372 $1,733 12 %
PT401 561 (160)(29)
Total software licenses and royalties revenue$16,506 $14,933 $1,573 11 %
Software licenses and royalties revenue increased 3% and decreased 9%11% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to the prior year periods.period. The increase in software licenselicenses and royalties revenue for the three months ended June 30, 2021,March 31, 2022, is attributed to several large on-premise sales of our enterprise and courts and justice and public safety solutions compared to the prior year period, partially offset by more clients choosing our SaaS offering rather than purchasing the software under a traditional perpetual software arrangement. The decline in software licenses and royalties revenue for the six months ended June 30, 2021, is primarily attributed to a shift in the mix of new software contracts from on-premise license sales to SaaS services compared to the prior year. Our total contract valuenew client mix for the sixthree months ended June 30, 2021,March 31, 2022, was approximately 35%23% perpetual software license arrangements and approximately 65%77% subscription-based arrangements, compared to total new contract valueclient mix for the sixthree months ended June 30, 2020,March 31, 2021, of approximately 36%45% perpetual software license arrangements and approximately 64%55% subscription-based arrangements. Also contributing to the decline in software licenses and royalty revenue are slower sales cycles as government procurement processes are delayed and contract signings have been pushed to future periods.
Although the mix of new contracts between SaaS-based and perpetual license arrangements may vary from quarter to quarter and year to year, we expect our longer-term software license growth rate to slow in the short-term and begin to decline longer-term as a growing number of clients choose our SaaS-based options, rather than purchasing the software under a traditional perpetual software license arrangement.arrangement and the Company begins transitioning to cloud-based only offerings. SaaS-based arrangements generally do not result in license revenue in the initial year as compared to perpetual software license arrangements but generate higher overall revenue over the term of the contract.
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Subscriptions
The following table sets forth a comparison of our subscriptions revenue for the periods presented as of June 30:March 31:
Three Months EndedChangeSix Months EndedChangeThree Months EndedChange
20212020$%20212020$%20222021$%
ESES$98,407 $79,128 $19,279 24 %$193,238 $155,772 $37,466 24 %ES$120,316 $99,329 $20,987 21 %
A&T7,870 6,510 1,360 21 15,518 11,589 3,929 34 
NIC93,281 — 93,281 100 93,281 — 93,281 100 
PTPT125,127 3,150 121,977 3,872 
Total subscriptions revenueTotal subscriptions revenue$199,558 $85,638 $113,920 133 %$302,037 $167,361 $134,676 80 %Total subscriptions revenue$245,443 $102,479 $142,964 140 %
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Subscriptions revenue primarily consists of revenue derived from ouronline payments and SaaS arrangements. As partOther sources of our subscription-based services we also provideare derived from digital government services and e-filing arrangements that simplify the filing and management of court related documents for courts and law offices. E-filing revenue is derived from transaction fees and fixed fee arrangements. Other sources of subscription-based services are derived from transaction-based fees primarily related to online payment services.
Subscriptions revenue grew 133% and 80%140% for the three and six months ending June 30, 2021, respectively,March 31, 2022, compared to the prior periods,period, primarily due to the inclusion of NIC’s revenues from the date of acquisition. Excluding the impact of revenue from recent2021 and 2022 acquisitions of $93.7$125.8 million for the three months ended March 31, 2022, subscriptions revenue increased 23.6% and 24.5%16.7% for the three and six months ended June 30, 2021, respectively.March 31, 2022. New SaaS clients as well as existing clients who converted to our SaaS model provided the majority of the subscriptions revenue increase. In the three and six months ending June 30, 2021,March 31, 2022, we added 170149 new SaaS clients and 6288 existing on-premises clients converted to our SaaS model. Since June 30, 2020,March 31, 2021, we have added 486598 new SaaS clients while 197288 existing on-premises clients converted to our SaaS model.offerings. Also excluding the impact of revenue from recent2021 and 2022 acquisitions, transaction-based fees contributed $5.1 million and $10.0$2.6 million to the increase in subscriptions revenue for the three and six months ended June 30, 2021, respectively,March 31, 2022, due to the increased volumes of online payments from utility billings.
Software services
The following table sets forth a comparison of our software services revenue for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
ES$42,972 $38,899 $4,073 10 %$85,532 $83,848 $1,684 %
A&T4,722 4,755 (33)(1)9,802 11,939 (2,137)(18)
NIC5,643 — 5,643 100 5,643 — 5,643 100 
Total software services revenue$53,337 $43,654 $9,683 22 %$100,977 $95,787 $5,190 %
March 31:
Three Months EndedChange
20222021$%
ES$42,649 $42,417 $232 %
PT18,848 5,223 13,625 261 
Total software services revenue$61,497 $47,640 $13,857 29 %
Software services revenue primarily consists of professional services delivered in connection with implementing our software, converting client data, training client personnel, custom development activities, and consulting. New clients who acquire our software generally also contract with us to provide the related software services. Existing clients also periodically purchase additional training, consulting, and minor programming services. Software services revenue increased 22% and 5%29% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to the prior year periods.period. Excluding the impact of revenue from recent2021 and 2022 acquisitions of $5.6$13.3 million software services increased 9.2% and declined 0.5% for the three and six months ended June 30, 2021, respectively. The increased software services revenue for the three months ended June 30, 2021March 31, 2022, software services increased 1.2% for the three months ended March 31, 2022. That increase for three months ended March 31, 2022, in software services revenue is primarily attributed to improved utilization of our professional services staff resulting from the shift to virtual delivery of most implementation services, as a resultpartially offset by clients selecting our cloud solutions instead of the COVID-19 pandemic. The decline for six months ended June 30, 2021 in software services revenue is attributed a decline in billable travel revenue, as most services are now being delivered virtually rather than on-site.
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our on-premises license arrangements which typically require more professional services.
Maintenance
The following table sets forth a comparison of our maintenance revenue for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
ES$110,010 $107,336 $2,674 %$219,793 $212,177 $7,616 %
A&T9,456 9,424 32 — 18,785 18,948 (163)(0.9)
NIC155 — 155 100 155 — 155 100 
Total maintenance revenue$119,621 $116,760 $2,861 %$238,733 $231,125 $7,608 %
March 31:

Three Months EndedChange
20222021$%
ES$110,695 $109,469 $1,226 %
PT6,334 9,643 (3,309)(34)
Total maintenance revenue$117,029 $119,112 $(2,083)(2)%
We provide maintenance and support services for our software products and certain third-party software. Maintenance revenue grewdecreased 2% and 3% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to the prior year periods. Maintenanceperiod. For the three months ended March 31, 2022, maintenance revenue increaseddecreased mainly due to the completion of the recognition of the majority of acquisition-related deferred maintenance revenue that was fair valued at rates below Tyler's average maintenance rate in prior periods. The remainder of the increase is attributedattrition related to annual maintenance rate increases and growth in our installed customer base from new software license sales, partially offset by attritiona legacy case management solution and clients converting from on-premises license arrangements to SaaS.SaaS, partially offset by annual maintenance rate increases and maintenance associated with new software license sales.
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Appraisal services
The following table sets forth a comparison of our appraisal services revenue for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
ES$— $— $— — %$— $— $— — %
A&T6,265 4,696 1,569 33 12,730 10,459 2,271 22 
NIC— — — — — — — — 
Total appraisal services revenue$6,265 $4,696 $1,569 33 %$12,730 $10,459 $2,271 22 %
March 31:
Three Months EndedChange
20222021$%
ES$8,518 $6,465 $2,053 32 %
PT— — — — 
Total appraisal services revenue$8,518 $6,465 $2,053 32 %
Appraisal services revenue for the three and six months ended June 30, 2021,March 31, 2022, increased by 33% and 22%, respectively,32% compared to the prior year primarily due to the additionramp-up of appraisal services for several new revaluation contracts which started during the fourth quarter of 2020.in recent quarters. The appraisal services business is somewhat cyclical and driven in part by statutory revaluation cycles in various states.
Cost of Revenues and Gross Margins
The following table sets forth a comparison of the key components of our cost of revenues for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
Software licenses and royalties$1,368 $1,130 $238 21 %$2,604 $1,870 $734 39 %
Acquired software11,823 8,006 3,817 48 19,787 16,033 3,754 23 
Subscriptions, software services and maintenance199,771 124,287 75,484 61 334,091 256,066 78,025 30 
Appraisal services4,429 3,976 453 11 9,046 8,361 685 
Hardware and other4,623 2,489 2,134 86 7,081 4,968 2,113 43 
Total cost of revenues$222,014 $139,888 $82,126 59 %$372,609 $287,298 $85,311 30 %
March 31:
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Three Months EndedChange
20222021$%
Software licenses and royalties$2,609 $1,236 $1,373 111 %
Acquired software13,221 7,964 5,257 66 
Subscriptions, software services, and maintenance236,896 134,320 102,576 76 
Appraisal services5,936 4,617 1,319 29 
Hardware and other5,028 2,458 2,570 105 
Total cost of revenues$263,690 $150,595 $113,095 75 %
The following table sets forth a comparison of gross margin percentage by revenue type for the periods presented as of June 30:
Three Months EndedSix Months Ended
20212020Change20212020Change
Software licenses, royalties and acquired software25.1 %46.3 %(21.2)%31.2 %49.9 %(18.7)%
Subscriptions, software services and maintenance46.4 49.5 (3.1)47.9 48.2 (0.3)
Appraisal services29.3 15.3 14.0 28.9 20.1 8.8 
Hardware and other39.9 25.0 14.9 40.3 30.4 9.9 
Overall gross margin45.1 %48.4 %(3.3)%46.7 %47.5 %(0.8)%
March 31:
Three Months Ended
20222021Change
Software licenses, royalties and acquired software4.1 %38.4 %(34.3)%
Subscriptions, software services and maintenance44.1 50.1 (6.0)
Appraisal services30.3 28.6 1.7 
Hardware and other29.3 41.1 (11.8)
Overall gross margin42.2 %48.9 %(6.7)%
Software licenses, royalties and acquired software. Amortization expense for acquired software comprises the majority of costs of software licenses, royalties, and acquired software. We do not have any direct costs associated with royalties. In the three and six months ended June 30, 2021,March 31, 2022, our software licenses, royalties and acquired software gross margin decreased 21.2% and 18.7%, respectively,34.3% compared to the prior year periodsperiod due to lower revenue from software licenses and increased amortization expense related to acquired software from recent acquisitions.acquisitions completed in 2021 and 2022. Excluding the impact from 2021 and 2022 acquisitions, software licenses, royalties and acquired software gross margin was 38.3% for the three months ended March 31, 2022.
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Subscriptions, software services and maintenance. Cost of subscriptions, software services and maintenance primarily consists of personnel costs related to installation of our software, conversion of client data, training client personnel and support activities, and various other services such as custom client development and ongoing operation of SaaS and e-filing arrangements. The subscriptions, software services, and maintenance gross margin in the three and six months ended June 30, 2021,March 31, 2022, decreased 3.1% and 0.3%6.0%, respectively, from the comparable prior year periods,period, primarily due to the inclusion of NIC’s revenues, which historically have lower margins than Tyler. Excluding the impact from recent2021 and 2022 acquisitions, the gross margins are 49.8% and 50.0%margin was 48.3% for the three and six months ended June 30, 2021, respectively, increases of 0.3% and 2% for the three and six months ended June 30, 2021, respectively, from the comparable prior periods primarilyMarch 31, 2022, a 1.8% decline principally due to a reduction in software services revenues from reimbursable travel that have little to no margin. Margins have also increased from improved utilization of our professional services stafflower maintenance revenue resulting from attrition related to a legacy case management solution and higher employee head count. Costs related to our accelerated transition to the shiftcloud, including "bubble costs" related to virtual delivery of most implementation services.the transition from our proprietary data centers to Amazon Web Services ("AWS"), also contributed to the decline in margins. Excluding the impact of recentemployees added through acquisitions, our implementation and support staff has declined slightlygrown by 85 employees since June 30, 2020. Costs related to maintenance and various other services such as SaaS and e-filing typically grow at a slower rate than related revenue due to leverage in the utilization of support and maintenance staff and economies of scale.March 31, 2021.
Appraisal services. Appraisal services revenue was approximately 1.6% and 1.8%1.9% of total revenue for the three and six months ended June 30, 2021, respectively.March 31, 2022. The appraisal services gross margin for the three and six months ended June 30, 2021,March 31, 2022, increased 14.0% and 8.8%, respectively,1.7% compared to the same periodsperiod in 2020.2021. The increase in margin is primarily due to cost savings attributed to lower travel expenses associated with appraisal projects. The appraisal services business is somewhat cyclical and driven in part by statutory revaluation cycles in various states.
For the three and six months ended June 30, 2021,March 31, 2022, our overall gross margin decreased 3.3% and 0.8%6.7%, respectively, compared to the prior year periods.period, primarily due to the inclusion of NIC’s revenues, which historically have lower margins than Tyler. Excluding the impact from recent2021 and 2022 acquisitions, overall gross margins were 49.0% and 48.9%46.9% for the three and six months ended June 30, 2021, respectively, increases of 0.6% and 1.4% for the three and six months ended June 30, 2021, respectively, from the comparable prior periods.March 31, 2022. For the three months ended June 30, 2021,March 31, 2022, the increasedecrease in overallgross margin is attributed to a higher revenue mix for subscription revenues compared to the prior year periods resulting in an increase in incremental margin relatedperiod is due to software services,lower revenue from maintenance and subscriptions. Margins have also increased due a reduction in software services revenue from reimbursable travel that has little to no margin, as well ashigher employee costs, partially offset by improved utilization of our professional services staff resulting from the shift to virtual delivery of most implementation services. Costs related to maintenanceservices and various other services such as SaaShigher software license and e-filing typically grow at a slower rate than related revenue due to leveraging utilization of support and maintenance staff and economies of scale. The increase in overall gross margin is partially offset by lower margins from software licenses due to lower software licenseroyalties revenue.
Selling, General and Administrative Expenses
Selling, general and administrative (“SG&A”) expenses consist primarily of salaries, employee benefits, travel, share-based compensation expense, commissions, and related overhead costs for administrative and sales and marketing employees, as well as professional fees, trade show activities, advertising costs, and other marketing related costs.
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The following table sets forth a comparison of our SG&A expenses for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
Selling, general and administrative expenses$108,922 $62,521 $46,401 74 %$187,696 $130,006 $57,690 44 %
March 31:
Three Months EndedChange
20222021$%
Selling, general and administrative expenses$97,895 $78,774 $19,121 24 %
SG&A as a percentage of revenues was 27.0% and 26.9%21.5% for the three and six months ended June 30, 2021, respectively,March 31, 2022, compared to 23.1% and 23.7%26.7% for the three and six months ended June 30, 2020, respectively.March 31, 2021. Excluding the impact of SG&A expense from recent2021 and 2022 acquisitions of $13.5$17.7 million for both the three and six months ended June 30, 2021, SG&A increased 52.6% and 34.0% for the three and sixmonths ended March 31, 2022, SG&A increased 1.8% for the three months ending June 30, 2021, respectively,March 31, 2022, compared to the prior year periods.period. The increase in SG&A is primarily attributed to acquisition costs related to recent acquisitions, higher stock compensationcommission expense increased staff levels and other administrative expensesas a result of higher sales volumes compared to the prior periods. For the three and six months ended June 30, 2021, SG&A includes $17.5 million and $18.3 million, respectively, of transaction expenses related to acquisitions completed in 2021. We also incurred $1.6 million of expense related to a separation agreement with NIC's former Chief Executive Officer. For the three and six months ended June 30, 2021, stock compensation expense rose $5.2 million and $12.9 million compared to prior year, primarily due to an increase in share-based awards issued in connection with our stock compensation plan coupled with the higher fair value of each share-based award due to the increase in our stock price. We have added 18 SG&A employees, mainly to our sales and finance teams, since June 30, 2020. For the six months ended June 30, 2021, SG&A expense also includes $3.2 million related to an accrual for litigation.period. These increases in SG&A were partially offset by lower stock compensation expense and lower travel expenses associated with administrative, sales, and marketing activities, including trade shows, as a result of changes in our business driven by the COVID-19 travel restrictions.pandemic.
Research and Development Expense
The following table sets forth a comparison of our research and development expense for the periods presented as of June 30:March 31:
 Three Months EndedChange
20222021$%
Research and development expense$23,941 $21,813 $2,128 10 %
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 Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
Research and development expense$23,428 $21,949 $1,479 %$45,241 $44,310 $931 %
Research and development ("R&D") expense consists mainly of costs associated with development of new products and technologies from which we do not currently generate significant revenue. R&D expense in the three and six months ended June 30, 2021,March 31, 2022, increased 7% and 2%, respectively10% compared to the prior periods.period. Excluding the impact of R&D expense from recent2021 and 2022 acquisitions of $381,000$874,000 for both the three and six months ended June 30, 2021, respectively,March 31, 2022, R&D expense increased 5.0% and 1.2%5.7% for the three and six months ending June 30, 2021, respectively,March 31, 2022 compared to prior year periods,period, mainly due to a number of new Tyler product development initiatives across our product suites offset by a shift of some development resources to certain projects which meet the criteria for capitalization.
Amortization of Other Intangibles
The following table sets forth a comparison of amortization of customer and trade name intangibles for the periods presented as of March 31:
Three Months EndedChange
20222021$%
Amortization of other intangibles$14,714 $5,412 $9,302 172 %
Acquisition intangibles are comprised of the excess of the purchase price over the fair value of net tangible assets acquired that are allocated to acquired software and customer and trade name intangibles. The remaining excess purchase price is allocated to goodwill that is not subject to amortization. Amortization expense related to acquired software is included with cost of revenues while amortization expense of customer and trade name intangibles is recorded as operating expense. For the three and six months ended June 30, 2021,March 31, 2022, amortization expense increased compared to the prior periodsperiod due to acquisitions completed in fiscal year 2021.2021 and 2022.
The following table sets forth a comparison of amortization of customer and trade name intangibles for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
Amortization of other intangibles$11,420 $5,392 $6,028 112 %$16,832 $10,784 $6,048 56 %
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Other (Expense) Income Including Interest Expense Net
The following table sets forth a comparison of our other (expense) income, net,interest expense for the periods presented as of June 30:
Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
Other (expense) income including interest expense, net$(12,199)$470 $(12,669)NM$(12,111)$1,460 $(13,571)NM
March 31:
Three Months EndedChange
20222021$%
Interest expense$(4,804)$(478)$(4,326)905 %
Other (expense) income, net,Interest expense is primarily comprised of interest income from invested cash, net of interest expense and non-usage and other fees associated with our borrowings. The change in other (expense) income, net,interest expense in the three and six months ended June 30, 2021,March 31, 2022, compared to the prior periodsperiod is attributable to higher levels of borrowings related to the 2021 Credit Agreement and Convertible Senior Notes, andas well as an increase in interest rates.
Other Income, Net
The following table sets forth a comparison of our other income, net, for the periods presented as of March 31:
Three Months EndedChange
20222021$%
Other income, net$364 $566 $(202)(36)%
Other income, net, is primarily comprised of interest income from invested cash. The change in other income, net, in the three months ended March 31, 2022, compared to the prior period is attributed to lower levels of invested cash. Below are the components of other (expense) income, net included in the accompanying condensed consolidated statements of income:
Three Months Ended June 30,Six Months Ended June 30,
2021202020212020
Interest expense, including amortization of debt discounts and debt issuance costs$(12,438)$(251)$(12,915)$(502)
Interest income492 752 1,202 2,244 
Other(253)(31)(398)(282)
Total other (expense) income including interest expense, net$(12,199)$470 $(12,111)$1,460 
Income Tax Provision
The following table sets forth a comparison of our income tax provision for the periods presented as of June 30:March 31:
Three Months EndedChange
20222021$%
Income tax provision$11,444 $1,320 $10,124 767%
Effective income tax rate22.3 %3.4 %  
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Three Months EndedChangeSix Months EndedChange
20212020$%20212020$%
Income tax provision (benefit)$562 $(12,081)$12,643 NM$1,882 $(24,748)$26,630 NM
Effective income tax rate2.2 %(28.9)%  2.9 %(32.3)%
The change in effective tax rate for the three and six months ended June 30, 2021,March 31, 2022, as compared to the same periodsperiod in 2020,2021, was principally driven by the changea decrease in the excess tax benefits related to stock incentive awards.awards and an increase in reserves for state income tax benefits which are no longer more likely than not to be realized. The effective income tax rates for the three and six months ended June 30,March 31, 2022 and 2021, and 2020, were different from the statutory United States federal income tax rate of 21% primarily due to excess tax benefits related to stock incentive awards and the tax benefit of research tax credits, offset by state income taxes, and non-deductible business expenses.expenses, and reserves for unrecognized state income tax benefits. The excess tax benefits related to stock incentive awards realized were $6.4 million and $15.2$3.0 million for the three and six months ended June 30, 2021, respectively,March 31, 2022 compared to $23.4 million and $45.5$8.8 million for the three and six months ended June 30, 2020, respectively.March 31, 2021. Excluding the excess tax benefits, the effective tax rate was 26.7% and 26.5%28.1% for the three and six months ended June 30, 2021, respectively,March 31, 2022 compared to 27.2% and 27.1%26.4% for the three and six months ended June 30, 2020, respectively.
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March 31, 2021.
FINANCIAL CONDITION AND LIQUIDITY
As of June 30, 2021,March 31, 2022, we had cash and cash equivalents of $216.8$243.3 million compared to $603.6$309.2 million at December 31, 2020.2021. We also had $130.3$79.3 million invested in investment grade corporate and municipal bonds as of June 30, 2021.March 31, 2022. These investments have varying maturity dates through 2026,2027 and we intend to hold these investments until maturity.are held as available-for-sale. As of June 30, 2021,March 31, 2022, we believe our cash from operating activities, revolving credit facility, cash on hand, and access to the capital markets provides us with sufficient flexibility to meet our long-term financial needs.
The following table sets forth a summary of cash flows for the sixthree months ended June 30:March 31:
2021202020222021
Cash flows provided (used) by:Cash flows provided (used) by:Cash flows provided (used) by:
Operating activitiesOperating activities$51,356 $96,520 Operating activities$53,541 $71,703 
Investing activitiesInvesting activities(1,998,692)(54,279)Investing activities(111,173)(39,694)
Financing activitiesFinancing activities1,560,486 76,413 Financing activities(8,277)615,120 
Net (decrease) increase in cash and cash equivalentsNet (decrease) increase in cash and cash equivalents$(386,850)$118,654 Net (decrease) increase in cash and cash equivalents$(65,909)$647,129 
Net cash provided by operating activities continues to be our primary source of funds to finance operating needs and capital expenditures. Other potential capital resources include cash on hand, public and private issuances of debt or equity securities, and bank borrowings. It is possible that our ability to access the capital and credit markets in the future may be limited by economic conditions or other factors.
For the sixthree months ended June 30, 2021,March 31, 2022, operating activities provided cash of $51.4$53.5 million. Operating activities that provided cash were primarily comprised of net income of $62.5$40.0 million, non-cash depreciation and amortization charges of $61.0$38.1 million, non-cash share-based compensation expense of $50.9$25.3 million and a non-cash decrease in operating lease right-of-use assets of $4.0$3.1 million. Working capital, excluding cash, increaseddecreased approximately $127.1$52.9 million mainly due to higher accounts receivable because of an increasedecline in unbilled receivables attributed to revenues recognized prior to billings and our maintenance billing cycle peaking in June, thedeferred revenue balances, timing of bonuses and taxbonus payments, timing of payroll related tax payments, to and receipts from our government partners and end-user consumers,decreases in operating lease liabilities and deferred taxes associated with stock option activity during the period. These increasesdecreases were offset by an increasethe timing of income tax payments and timing of collections of annual maintenance renewals and subscription renewal billings that are billed in deferred revenue during the period.fourth quarter. In general, changes in deferred revenue are cyclical and primarily driven by the timing of our maintenance renewal billings. Our renewal dates occur throughout the year, but our largest renewal billing cycles occur in the second and fourth quarters. In addition, subscription renewals are billed throughout the year.
Our days sales outstanding (“DSO”) was 12899 days at June 30, 2021,March 31, 2022, compared to 121108 days at December 31, 2020,2021, and 135101 days at June 30, 2020.March 31, 2021. The increasedecrease in DSO compared to December 31, 2020,2021, is primarily attributed to our maintenance billing cycle, which typically peaks at its highest level in June and second highest level in December of each year, followed by collections in the subsequent quarter. DSO is calculated based on quarter-end accounts receivable divided by the quotient of annualized quarterly revenues divided by 360 days. The decrease in DSO compared to March 31, 2021, is attributed to improved collection efforts.
Investing activities used cash of $2.0 billion$111.2 million in the sixthree months ending June 30, 2021. On March 31, 2021,2022. On February 8, 2022, we completed two acquisitions with theacquired US eDirect Inc. (US eDirect), a market-leading provider of technology solutions for campground and outdoor recreation management. The total purchase price, of $12.1 million, net of cash acquired including $12.0of $6.4 million, was approximately $116.7 million, consisting of $117.6 million paid in cash. On April 21, 2021, we completed the acquisition of NIC for the total purchase price of $2.0 billion, net of cash, acquired of $331.8 million, including cash paid of $2.3 billion and $1.9 million of purchase consideration related to the conversion of unvested restricted stock awards. Approximately $14.2 million was invested in property and equipment, including $4.9approximately $5.5 million related to real estate.indemnity holdbacks, subject to certain post-closing adjustments. In addition, approximately $7.9 million of software development costs were capitalized. The remaining additions were for computer equipment and furniture and fixtures in support of internal growth, particularly with respect to data centers supporting growth in our cloud-based offerings. In addition, approximately $8.9 million of software development costs were capitalized.
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Financing activities providedused cash of $1.6 billion$8.3 million in the sixthree months ended June 30, 2021, and were primarily comprisedMarch 31, 2022, was primary attributable to repayment of proceeds from the issuance$20.0 million of the Convertible Senior Notes and the 2021 Credit Agreement. On March 9, 2021, we issued $600 million aggregate principal amount of Convertible Senior Notes. The net proceeds from the issuance of the Convertible Senior Notes were $591.4 million, net of initial purchasers’ discounts of $6.0 million and debt issuance costs of $2.6 million. On April 21, 2021, in connection with the completion of the NIC acquisition, the Company, as borrower, entered into a new 2021 Credit Agreement with various lenders consisting of an unsecured revolving credit facility of up to $500 million and aggregate unsecured term loans totaling $900 million. The net proceeds from the borrowings under the 2021 Credit Agreement were $1.1 billion, net of debt discounts of $7.2 million and debt issuance costs of $4.9 million and $6.4 million of commitment fees paid related to the terminated $1.6 billion unsecured bridge loan facility. During the six months ended June 30, 2021, we repurchased approximately 33,000 shares of our common stock for an aggregate purchase price of $13.0 million, with an average price per share of $398.02. The remainder of the financing activities were attributed to stock option exercises and employee stock purchase plan activity.
In February 2019, our board of directors authorized the repurchase of an additional 1.5 million shares of our common stock. The repurchase program, which was approved by our board of directors, was originally announced in October 2002 and was amended at various times from 2003 through 2019. As of June 30, 2021,March 31, 2022, we have authorization from our board of directors to repurchase up to 2.4 million additional shares of our common stock. Our share repurchase program allows us to repurchase shares at our discretion. Market conditions influence the timing of the buybacks and the number of shares repurchased, as well as the volume of employee stock option exercises. Share repurchases are generally funded using our existing cash balances and borrowings under our credit facility and may occur through open market purchases and transactions structured through investment banking institutions, privately negotiated transactions and/or other mechanisms. There is no expiration date specified for the authorization, and we intend to repurchase stock under the plan from time to time.
We made tax payments of $967,000$393,000 and $422,000$59,000 in the sixthree months ended June 30,March 31, 2022, and 2021, and 2020, respectively.
See Note 7, 4, "Debt"Debt,, to the Condensed Consolidated Financial Statements for discussions of the Convertible Senior Notes and the 2021 Credit Agreement.
From time to time we engage in discussions with potential acquisition candidates. In order to pursue such opportunities, which could require significant commitments of capital, we may be required to incur debt or to issue additional potentially dilutive securities in the future. No assurance can be given as to our future acquisition opportunities and how such opportunities will be financed.
We anticipate that 20212022 capital spending will be between $48$62 million and $50$67 million, including approximately $10 million related to real estate and approximately $22$36 million of capitalized software development. We expect the majority of the other capital spending will consist of computer equipment and software for infrastructure replacements and expansion. Capital spending is expected to be funded from existing cash balances and cash flows from operations.
We lease office facilities, as well as transportation and other equipment used in our operations under non-cancelable operating lease agreements expiring at various dates through 2025.2027.
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk
Market risk represents the risk of loss that may affect us due to adverse changes in financial market prices and interest rates.
As of June 30, 2021,March 31, 2022, we had $965.0$735.0 million principalof outstanding borrowings under our 2021 Credit Agreement and available borrowing capacity under the 2021 Credit Agreement was $435.0$500.0 million.
Borrowings under the Revolving Credit Facility and the Term Loan A-1 will bear interest, at the Company’s option, at a per annum rate of either (1) the Administrative Agent’s prime commercial lending rate (subject to certain higher rate determinations) (the “Base Rate”) plus a margin of 0.125% to 0.75% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 1.125% to 1.75%. The Term Loan A-2 will bearbears interest, at the Company’s option, at a per annum rate of either (1) the Base Rate plus a margin of 0% to 0.5% or (2) the one-, three-, or six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 0.875% to 1.50%1.5%.
During the sixthree months ended June 30, 2021, ourMarch 31, 2022, the average effective average interest rate for our borrowings was 1.79%1.95%. As of June 30, 2021, ourMarch 31, 2022, the interest rate was 3.5 % under1.65% for our outstanding borrowings. Based on the Wells Fargo Bank prime rate and approximately 1.54% under the 30-day LIBOR option. Based upon initial borrowingsdebt under the 2021 Credit Agreement, on the closing date in the aggregate principal amountoutstanding balance as of $1.15 billion,March 31, 2022, is $735.0 million, and each quarter point change in interest rates would result in a $2.9$1.8 million change in annual interest expense under the 2021 Credit Agreement.expense.
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ITEM 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act) designed to provide reasonable assurance that the information required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time period specified in the SEC’s rules and forms. These include controls and procedures designed to ensure that this information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures. Management, with the participation of the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of June 30, 2021.March 31, 2022.
Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) during the three months ended June 30, 2021,March 31, 2022, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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Part II. OTHER INFORMATION
ITEM 1. Legal Proceedings
Other than routine litigation incidental to our business, there are no material legal proceedings pending to which we are party or to which any of our properties are subject.
ITEM 1A. Risk Factors
In addition to the other information set forth in this report, one should carefully consider the discussion of various risks and uncertainties contained in Part I, “Item 1A. Risk Factors” in our 20202021 Annual Report on Form 10-K. We believe those risk factors are the most relevant to our business and could cause our results to differ materially from the forward-looking statements made by us. Please note, however, that those are not the only risk factors facing us. Additional risks that we do not consider material, or of which we are not currently aware, may also have an adverse impact on us. Our business, financial condition and results of operations could be seriously harmed if any of these risks or uncertainties actually occurs or materializes. In that event, the market price for our common stock could decline, and our shareholders may lose all or part of their investment. During the three months ended June 30, 2021, except for the risk factors described below,March 31, 2022, there were no material changes in the information regarding risk factors contained in our Annual Report on Form 10-K for the year ended December 31, 2020.
Risks Related to Our Indebtedness
Servicing our indebtedness requires a significant amount of cash. We may not have sufficient cash flow from our business to pay our indebtedness, and we may not otherwise have the ability to raise the funds necessary to settle for cash conversions of the Convertible Senior Notes or to repurchase the Convertible Senior Notes upon a fundamental change, or to repay our indebtedness obligations under our New Credit Agreement (defined below), each of which could adversely affect our business and results of operations.
As of June 30, 2021, we had outstanding an aggregate principal amount of $600 million of our Convertible Senior Notes and $965 million of our 2021 Credit Agreement. On April 21, 2021, we entered into the 2021 Credit Agreement with significantly increased borrowing capacity of up to $1.4 billion and on the closing date of April 21, 2021, and we borrowed initial loans in the aggregate principal amount of $1.15 billion. The 2021 Credit Agreement also has an option to increase the amount available up to an additional $435 million, subject to our leverage and other factors. The proceeds from the Convertible Senior Notes and loans under the 2021 Credit Agreement were used as sources of funding for the purchase of NIC. Our indebtedness may increase our vulnerability to any generally adverse economic and industry conditions, and we and our subsidiaries may, subject to the limitations in the terms of our existing and future indebtedness, incur additional debt, secure existing or future debt or recapitalize our debt. If we incur additional indebtedness, the risks related to our business would increase and our ability to service or repay our indebtedness may be adversely impacted.
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Pursuant to their terms, holders may convert their Convertible Senior Notes at their option prior to the scheduled maturities of their Convertible Senior Notes under certain circumstances. Upon conversion of the Convertible Senior Notes, unless we elect to deliver solely shares of our common stock to settle such conversion (other than paying cash in lieu of delivering any fractional share), we will be obligated to make cash payments. In addition, holders of our Convertible Senior Notes will have the right to require us to repurchase their Convertible Senior Notes upon the occurrence of a fundamental change (as defined in the Indenture, dated as of March 9, 2021, between the Company and U.S. Bank National Association, as trustee (the “Trustee”) (the “Indenture”), at a repurchase price equal to 100% of the principal amount of the Convertible Senior Notes to be repurchased, plus accrued and unpaid interest, if any. Although it is our intention, and we currently expect to have the ability, to settle the Convertible Senior Notes in cash, there is a risk that we may not have enough available cash or be able to obtain financing at the time we are required to make repurchases of Convertible Senior Notes surrendered or Convertible Senior Notes being converted. In addition, our ability to make payments may be limited by law, by regulatory authority, or by agreements governing our future indebtedness. Our failure to repurchase Convertible Senior Notes at a time when the repurchase is required by the Indenture or to pay any cash payable on future conversions of the Convertible Senior Notes as required by the Indenture would constitute a default under the Indenture. A default under the Indenture or the fundamental change itself could also lead to a default under agreements governing our other existing or future indebtedness. If the repayment of other indebtedness were to be accelerated after any applicable notice or grace periods, we may not have sufficient funds to repay the other indebtedness and repurchase the Convertible Senior Notes or make cash payments upon conversions thereof.
Our ability to make scheduled payments of the principal and interest on our indebtedness when due or to make payments upon conversion or repurchase demands with respect to our Convertible Senior Notes, or to refinance our indebtedness as we may need or desire, depends on our future performance, which is subject to economic, financial, competitive, and other factors beyond our control. Our business may not continue to generate cash flow from operations in the future sufficient to satisfy our obligations under our existing indebtedness, and any future indebtedness we may incur, and to make necessary capital expenditures. If we are unable to generate such cash flow, we may be required to adopt one or more alternatives, such as reducing or delaying investments or capital expenditures, selling assets, refinancing, or obtaining additional equity capital on terms that may be onerous or highly dilutive. Our ability to refinance existing or future indebtedness will depend on the capital markets and our financial condition at such time. We may not be able to engage in any of these activities or engage in these activities on desirable terms, which could result in a default on our existing or future indebtedness and have a material adverse effect on our business, results of operations, and financial condition.
Covenant restrictions under the Company’s indebtedness may limit our ability to operate our business and may adversely affect our financial condition, results of operations, and earnings per share.
The Indenture governing the Notes and the 2021 Credit Agreement do, and our future indebtedness agreements may, contain covenants that may restrict the Company’s ability to finance future operations or capital needs or to engage in other business activities. Subject to customary carve-outs, thresholds and baskets, the 2021 Credit Agreement (and the Indenture by means of a cross-default) restricts, absent consent of the agent and lenders under the 2021 Credit Agreement, our ability and the ability of our restricted subsidiaries to, among other things:
•    Incur additional indebtedness,
•    Permit liens on our assets,
•    Make certain investments, acquisitions and dispositions,
•    Make certain specified fundamental changes, and
•    Make certain restricted payments.
In addition, the 2021 Credit Agreement (and the Indenture by means of a cross-default) contains other customary affirmative and negative covenants, and events of default. The 2021 Credit Agreement is unsecured but requires us to maintain certain financial ratios regarding our total leverage and interest coverage and other financial conditions in addition to the restrictions described above. Events beyond the Company’s control, including changes in general economic and business conditions, may result in a breach of any of these covenants and result in a default under the 2021 Credit Agreement that may, in turn, result in a default under the Indenture. If an event of default under the 2021 Credit Agreement occurs, the lenders could terminate all commitments to lend and elect to declare all amounts outstanding thereunder, together with accrued interest, to be immediately due and payable. If the Company was unable to pay such amounts, the lenders could proceed against the guarantees by our direct and indirect material domestic subsidiaries. Should the lenders proceed against the guarantees, we cannot give assurance that we would have sufficient assets to pay amounts due on the 2021 Credit Agreement and the Convertible Senior Notes.
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Variable rate indebtedness subjects the Company to interest rate risk, which could cause our debt service obligations to increase significantly.
Our borrowings under the 2021 Credit Agreement are, and are expected to continue to be, at variable rates of interest and expose the Company to interest rate risk. If interest rates increase, our debt service obligations on the variable rate indebtedness would increase even though the amount borrowed remained the same, and our net income would decrease. Revolving credit facility loans and Term A-1 Loans under the 2021 Credit Agreement bear interest at a per annum rate equal to, at our option, either (1) the administrative agent’s prime commercial lending rate (subject to certain higher rate determinations) (the “Base Rate”) plus a margin of 0.125% to 0.75% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 1.125% to 1.75%. Our Term A-2 Loans bear interest, our option, at a per annum rate of either (1) the Base Rate plus a margin of 0.00% to 0.50% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 0.875% to 1.50%. The margin in each case is based upon our total net leverage ratio, as determined pursuant to the 2021 Credit Agreement. Based upon initial borrowings under the 2021 Credit Agreement on the closing date in the aggregate principal amount of $1.15 billion, each quarter point change in interest rates would result in a $2.9 million change in annual interest expense under the 2021 Credit Agreement.
The conditional conversion feature of the Convertible Senior Notes, if triggered, may adversely affect our financial condition and results of operations.
In the event the conditional conversion feature of the notes is triggered, holders of our Convertible Senior Notes will be entitled to convert the Convertible Senior Notes at any time during specified periods at their option. If one or more holders elect to convert their Convertible Senior Notes, unless we elect to satisfy our conversion obligation by delivering solely shares of our common stock (other than paying cash in lieu of delivering any fractional share), we would be required to settle a portion or all of our conversion obligation through the payment of cash, which could adversely affect our liquidity. In addition, even if holders do not elect to convert their Convertible Senior Notes, we could be required under applicable accounting rules to reclassify all or a portion of the outstanding principal of the notes as a current rather than long-term liability, which would result in a material reduction of our net working capital.
Transactions relating to our Convertible Senior Notes may affect the value of our common stock.
Our Convertible Senior Notes may become convertible in the future at the option of their holders under certain circumstances. If holders of our Convertible Senior Notes elect to convert their notes, we may settle our conversion obligation by delivering to them a significant number of shares of our common stock, which would cause dilution to our existing shareholders.2021.
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds
None
ITEM 3. Defaults Upon Senior Securities
None
ITEM 4. Submission of Matters to a Vote of Security Holders
None
ITEM 5. Other Information
None
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ITEM 6. Exhibits
  
  
  
Exhibit 101.INS  Inline XBRL Instance Document - the Instance Document does not appear in the interactive data file because its XBRL tags, including Cover Page XBRL tags, are embedded within the Inline XBRL Document.
Exhibit 101.SCH  Inline XBRL Taxonomy Extension Schema Document.
Exhibit 101.CAL  Inline XBRL Taxonomy Extension Calculation Linkbase Document.
Exhibit 101.LAB  Inline XBRL Extension Labels Linkbase Document.
Exhibit 101.DEF  Inline XBRL Taxonomy Extension Definition Linkbase Document.
Exhibit 101.PRE  Inline XBRL Taxonomy Extension Presentation Linkbase Document.
Exhibit 104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 TYLER TECHNOLOGIES, INC.
 
By:
 
/s/ Brian K. Miller
 Brian K. Miller
 Executive Vice President and Chief Financial Officer
 (principal financial officer and an authorized signatory)
Date: August 3, 2021April 27, 2022
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