UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-Q
QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
For the quarterly period ended March 31,September 30, 2022
OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934.
Commission File Number 1-10485
TYLER TECHNOLOGIES, INC.
(Exact name of registrant as specified in its charter)
Delaware 75-2303920
(State or other jurisdiction of
incorporation or organization)
 (I.R.S. employer
identification no.)
5101 TENNYSON PARKWAYPLANOTexas75024
 (Address of principal executive offices)(City)(State)(Zip code)
(972) 713-3700
(Registrant’s telephone number, including area code)
Title of each classTrading symbol
Name of each exchange
on which registered
COMMON STOCK, $0.01 PAR VALUETYLNew York Stock Exchange
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes    No  
Indicate by check mark whether the registrant has submitted electronically every Interactive Data file required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yes       No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See definition of “large accelerated filer," "accelerated filer,” "smaller reporting company," and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):
 
Large accelerated filer   Accelerated filer 
    
Non-accelerated filer   Smaller reporting company 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes       No  
The number of shares of common stock of registrant outstanding on April 26,October 25, 2022 was 41,473,695.41,639,898.




PART I. FINANCIAL INFORMATION
ITEM 1. Financial Statements
TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except per share amounts)
(Unaudited)
Three Months Ended March 31, Three Months Ended September 30,Nine Months Ended September 30,
20222021 2022202120222021
Revenues:Revenues:  Revenues:    
Software licenses and royaltiesSoftware licenses and royalties$16,506 $14,933 Software licenses and royalties$20,269 $22,673 $51,784 $55,210 
SubscriptionsSubscriptions245,443 102,479 Subscriptions254,346 252,942 755,604 554,979 
Software services61,497 47,640 
Professional servicesProfessional services63,180 54,624 187,802 155,601 
MaintenanceMaintenance117,029 119,112 Maintenance117,338 117,833 351,182 356,566 
Appraisal servicesAppraisal services8,518 6,465 Appraisal services8,638 7,146 25,968 19,876 
Hardware and otherHardware and other7,115 4,173 Hardware and other9,420 4,655 25,643 16,518 
Total revenuesTotal revenues456,108 294,802 Total revenues473,191 459,873 1,397,983 1,158,750 
Cost of revenues:Cost of revenues:  Cost of revenues:    
Software licenses and royaltiesSoftware licenses and royalties2,609 1,236 Software licenses and royalties3,162 1,547 8,640 4,151 
Amortization of acquired softwareAmortization of acquired software13,221 7,964 Amortization of acquired software13,622 12,896 40,882 32,683 
Subscriptions, software services and maintenance236,896 134,320 
Subscriptions, professional services and maintenanceSubscriptions, professional services and maintenance239,928 241,944 721,017 576,035 
Appraisal servicesAppraisal services5,936 4,617 Appraisal services5,783 4,506 17,695 13,552 
Hardware and otherHardware and other5,028 2,458 Hardware and other6,033 2,764 19,219 9,845 
Total cost of revenuesTotal cost of revenues263,690 150,595 Total cost of revenues268,528 263,657 807,453 636,266 
Gross profitGross profit192,418 144,207 Gross profit204,663 196,216 590,530 522,484 
Selling, general and administrative expensesSelling, general and administrative expenses97,895 78,774 Selling, general and administrative expenses103,619 101,847 301,216 289,543 
Research and development expenseResearch and development expense23,941 21,813 Research and development expense25,190 24,002 72,517 69,243 
Amortization of other intangiblesAmortization of other intangibles14,714 5,412 Amortization of other intangibles14,941 14,183 43,259 31,015 
Operating incomeOperating income55,868 38,208 Operating income60,913 56,184 173,538 132,683 
Interest expenseInterest expense(4,804)(478)Interest expense(9,258)(5,396)(20,276)(18,311)
Other income, netOther income, net364 566 Other income, net131 445 712 1,249 
Income before income taxesIncome before income taxes51,428 38,296 Income before income taxes51,786 51,233 153,974 115,621 
Income tax provision11,444 1,320 
Income tax (benefit) provisionIncome tax (benefit) provision(1,447)7,063 20,811 8,945 
Net incomeNet income$39,984 $36,976 Net income$53,233 $44,170 $133,163 $106,676 
Earnings per common share:Earnings per common share:  Earnings per common share:    
BasicBasic$0.97 $0.91 Basic$1.28 $1.08 $3.21 $2.61 
DilutedDiluted$0.94 $0.88 Diluted$1.26 $1.04 $3.14 $2.53 
See accompanying notes.

2


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In thousands)
(Unaudited)
Three Months Ended March 31, Three Months Ended September 30,Nine Months Ended September 30,
20222021 2022202120222021
Net incomeNet income$39,984 $36,976 Net income$53,233 $44,170 $133,163 $106,676 
Other comprehensive loss, net of tax:Other comprehensive loss, net of tax:Other comprehensive loss, net of tax:
Securities available-for-sale and transferred securities:Securities available-for-sale and transferred securities:Securities available-for-sale and transferred securities:
Change in net unrealized holding losses on available-for-sale securities during the period(629)— 
Change in net unrealized holding losses on available for sale securities during the periodChange in net unrealized holding losses on available for sale securities during the period(109)— (852)— 
Reclassification adjustment of unrealized losses on securities transferred from held-to-maturityReclassification adjustment of unrealized losses on securities transferred from held-to-maturity(27)— Reclassification adjustment of unrealized losses on securities transferred from held-to-maturity— — (27)— 
Reclassification adjustment for net gain on sale of available-for-sale securities, included in net income(41)— 
Reclassification adjustment for net loss on sale of available for sale securities, included in net incomeReclassification adjustment for net loss on sale of available for sale securities, included in net income72 — 79 — 
Other comprehensive loss, net of taxOther comprehensive loss, net of tax(697)— Other comprehensive loss, net of tax(37)— (800)— 
Comprehensive incomeComprehensive income39,287 36,976 Comprehensive income$53,196 $44,170 $132,363 $106,676 
See accompanying notes.

3


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED BALANCE SHEETS
(In thousands, except par value and share amounts)
March 31, 2022 (unaudited)December 31, 2021September 30, 2022 (unaudited)December 31, 2021
ASSETSASSETS  ASSETS  
Current assets:Current assets:  Current assets:  
Cash and cash equivalentsCash and cash equivalents$243,262 $309,171 Cash and cash equivalents$185,927 $309,171 
Accounts receivable (less allowance for losses and sales adjustments of $13,965 in 2022 and $12,086 in 2021)501,200 521,059 
Accounts receivable (less allowance for losses and sales adjustments of $14,057 in 2022 and $12,086 in 2021)Accounts receivable (less allowance for losses and sales adjustments of $14,057 in 2022 and $12,086 in 2021)561,780 521,059 
Short-term investmentsShort-term investments44,973 52,300 Short-term investments39,360 52,300 
Prepaid expensesPrepaid expenses63,586 55,513 Prepaid expenses59,096 55,513 
Income tax receivableIncome tax receivable— 18,137 Income tax receivable7,379 18,137 
Other current assetsOther current assets6,878 8,151 Other current assets6,608 8,151 
Total current assetsTotal current assets859,899 964,331 Total current assets860,150 964,331 
Accounts receivable, long-termAccounts receivable, long-term14,742 13,937 Accounts receivable, long-term9,213 13,937 
Operating lease right-of-use assetsOperating lease right-of-use assets42,369 39,720 Operating lease right-of-use assets53,202 39,720 
Property and equipment, netProperty and equipment, net177,508 181,193 Property and equipment, net175,196 181,193 
Other assets:Other assets:  Other assets:  
Software development costs, netSoftware development costs, net36,311 28,489 Software development costs, net51,092 28,489 
GoodwillGoodwill2,440,843 2,359,674 Goodwill2,449,405 2,359,674 
Other intangibles, netOther intangibles, net1,072,479 1,052,493 Other intangibles, net1,004,045 1,052,493 
Non-current investmentsNon-current investments34,342 46,353 Non-current investments22,627 46,353 
Other non-current assetsOther non-current assets45,313 45,971 Other non-current assets50,443 45,971 
$4,723,806 $4,732,161 $4,675,373 $4,732,161 
LIABILITIES AND SHAREHOLDERS' EQUITYLIABILITIES AND SHAREHOLDERS' EQUITY  LIABILITIES AND SHAREHOLDERS' EQUITY  
Current liabilities:Current liabilities:  Current liabilities:  
Accounts payableAccounts payable$128,284 $119,988 Accounts payable$108,121 $119,988 
Accrued liabilitiesAccrued liabilities140,938 158,424 Accrued liabilities134,313 158,424 
Operating lease liabilitiesOperating lease liabilities11,186 10,560 Operating lease liabilities10,581 10,560 
Current income tax payable1,374 — 
Deferred revenueDeferred revenue454,678 510,529 Deferred revenue529,233 510,529 
Current portion of term loansCurrent portion of term loans30,000 30,000 Current portion of term loans30,000 30,000 
Total current liabilitiesTotal current liabilities766,460 829,501 Total current liabilities812,248 829,501 
Revolving credit facilityRevolving credit facility— — Revolving credit facility— — 
Term loansTerm loans698,988 718,511 Term loans452,138 718,511 
Convertible senior notes due 2026, netConvertible senior notes due 2026, net593,194 592,765 Convertible senior notes due 2026, net594,054 592,765 
Deferred revenue, long-termDeferred revenue, long-term— 38 Deferred revenue, long-term2,473 38 
Deferred income taxesDeferred income taxes230,292 228,085 Deferred income taxes203,204 228,085 
Operating lease liabilities, long-termOperating lease liabilities, long-term38,403 36,336 Operating lease liabilities, long-term49,759 36,336 
Other long-term liabilitiesOther long-term liabilities8,735 2,893 Other long-term liabilities14,199 2,893 
Total liabilitiesTotal liabilities2,128,075 2,408,129 
Commitments and contingenciesCommitments and contingencies— — Commitments and contingencies— — 
Total liabilities2,336,072 2,408,129 
Shareholders' equity:Shareholders' equity:  Shareholders' equity:  
Preferred stock, $10.00 par value; 1,000,000 shares authorized; none issuedPreferred stock, $10.00 par value; 1,000,000 shares authorized; none issued— — Preferred stock, $10.00 par value; 1,000,000 shares authorized; none issued— — 
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of March 31, 2022 and December 31, 2021481 481 
Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of September 30, 2022 and December 31, 2021Common stock, $0.01 par value; 100,000,000 shares authorized; 48,147,969 shares issued and outstanding as of September 30, 2022 and December 31, 2021481 481 
Additional paid-in capitalAdditional paid-in capital1,098,933 1,075,650 Additional paid-in capital1,164,359 1,075,650 
Accumulated other comprehensive loss, net of taxAccumulated other comprehensive loss, net of tax(743)(46)Accumulated other comprehensive loss, net of tax(846)(46)
Retained earningsRetained earnings1,313,598 1,273,614 Retained earnings1,406,777 1,273,614 
Treasury stock, at cost; 6,696,638 and 6,832,640 shares in 2022 and 2021, respectively(24,535)(25,667)
Treasury stock, at cost; 6,525,259 and 6,832,640 shares in 2022 and 2021, respectivelyTreasury stock, at cost; 6,525,259 and 6,832,640 shares in 2022 and 2021, respectively(23,473)(25,667)
Total shareholders' equityTotal shareholders' equity2,387,734 2,324,032 Total shareholders' equity2,547,298 2,324,032 
$4,723,806 $4,732,161 $4,675,373 $4,732,161 
See accompanying notes.
4


TYLER TECHNOLOGIES, INC.
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
(Unaudited)
 Three Months Ended March 31,
 20222021
Cash flows from operating activities:  
Net income$39,984 $36,976 
Adjustments to reconcile net income to cash provided by operating activities:
Depreciation and amortization38,149 21,100 
Gains from sale of investments(55)— 
Share-based compensation expense25,279 25,724 
Operating lease right-of-use assets expense3,082 1,546 
Deferred income tax benefit(9,438)(3,267)
Changes in operating assets and liabilities, exclusive of effects of
   acquired companies:
Accounts receivable20,637 49,317 
Income tax receivable19,512 4,533 
Prepaid expenses and other current assets(5,481)(9,261)
Accounts payable6,294 (2,292)
Operating lease liabilities(3,071)(1,639)
Accrued liabilities(30,642)(8,965)
Deferred revenue(56,551)(42,069)
Increase in other long-term liabilities5,842 — 
Net cash provided by operating activities53,541 71,703 
Cash flows from investing activities:  
Additions to property and equipment(4,579)(6,564)
Purchase of marketable security investments(4,592)(52,755)
Proceeds and maturities from marketable security investments22,672 35,031 
Investment in software(7,947)(3,476)
Cost of acquisitions, net of cash acquired(116,698)(12,049)
Other(29)119 
Net cash used by investing activities(111,173)(39,694)
Cash flows from financing activities:  
Net borrowings on revolving credit facility— — 
Payment on term loans(20,000)— 
Proceeds from issuance of convertible senior notes— 600,000 
Payment of debt issuance costs— (6,020)
Proceeds from exercise of stock options8,045 18,102 
Contributions from employee stock purchase plan3,678 3,038 
Net cash (used) provided by financing activities(8,277)615,120 
Net (decrease) increase in cash and cash equivalents(65,909)647,129 
Cash and cash equivalents at beginning of period309,171 603,623 
Cash and cash equivalents at end of period$243,262 $1,250,752 
 Nine Months Ended September 30,
 20222021
Cash flows from operating activities:  
Net income$133,163 $106,676 
Adjustments to reconcile net income to cash provided by operating activities:
Depreciation and amortization116,950 97,864 
Losses from sale of investments44 — 
Share-based compensation expense77,991 80,360 
Operating lease right-of-use assets expense9,240 7,016 
Deferred income tax benefit(32,845)(15,681)
Changes in operating assets and liabilities, exclusive of effects of
   acquired companies:
Accounts receivable(34,163)2,403 
Income tax receivable10,759 24,171 
Prepaid expenses and other current assets(6,568)(10,456)
Accounts payable(13,750)(64,383)
Operating lease liabilities(9,324)(3,904)
Accrued liabilities(23,797)4,817 
Deferred revenue20,592 29,609 
Other long-term liabilities11,306 (1,749)
Net cash provided by operating activities259,598 256,743 
Cash flows from investing activities:  
Additions to property and equipment(17,441)(20,770)
Purchase of marketable security investments(20,428)(75,684)
Proceeds and maturities from marketable security investments55,052 114,563 
Investment in software(25,557)(14,966)
Cost of acquisitions, net of cash acquired(117,706)(2,088,394)
Other326 463 
Net cash used by investing activities(125,754)(2,084,788)
Cash flows from financing activities:  
Net borrowings on revolving credit facility— — 
Payment on term loans(270,000)(57,500)
Proceeds from term loans— 900,000 
Proceeds from issuance of convertible senior notes— 600,000 
Payment of debt issuance costs— (27,165)
Purchase of treasury shares— (12,975)
Proceeds from exercise of stock options, net of withheld shares for taxes upon equity award298 46,433 
Contributions from employee stock purchase plan12,614 9,757 
Net cash (used) provided by financing activities(257,088)1,458,550 
Net decrease in cash and cash equivalents(123,244)(369,495)
Cash and cash equivalents at beginning of period309,171 603,623 
Cash and cash equivalents at end of period$185,927 $234,128 
See accompanying notes.
5



TYLER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands)
(Unaudited)
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
SharesAmountSharesAmount SharesAmountSharesAmount
Balance at December 31, 202148,148 $481 $1,075,650 $(46)$1,273,614 (6,833)$(25,667)$2,324,032 
Balance at June 30, 2022Balance at June 30, 202248,148 $481 $1,128,821 $(809)$1,353,544 (6,584)$(23,710)$2,458,327 
Net incomeNet income— — — — 39,984 — — 39,984 Net income— — — — 53,233 — — 53,233 
Unrealized loss on available-for-sale securities, net of taxUnrealized loss on available-for-sale securities, net of tax— — — (697)— — — (697)Unrealized loss on available-for-sale securities, net of tax— — — (37)— — — (37)
Exercise of stock options and vesting of restricted stock unitsExercise of stock options and vesting of restricted stock units— — (5,609)— — 157 13,654 8,045 Exercise of stock options and vesting of restricted stock units— — 4,232 — — 45 758 4,990 
Employee taxes paid for withheld shares upon equity award settlementEmployee taxes paid for withheld shares upon equity award settlement— — — — — (29)(12,587)(12,587)Employee taxes paid for withheld shares upon equity award settlement— — — — — (2)(585)(585)
Stock compensationStock compensation— — 25,279 — — — — 25,279 Stock compensation— — 26,912 — — — — 26,912 
Issuance of shares pursuant to employee stock purchase planIssuance of shares pursuant to employee stock purchase plan— — 3,613 — — 65 3,678 Issuance of shares pursuant to employee stock purchase plan— — 4,394 — — 16 64 4,458 
Balance at March 31, 202248,148 $481 $1,098,933 $(743)$1,313,598 (6,697)$(24,535)$2,387,734 
Balance at September 30, 2022Balance at September 30, 202248,148 $481 $1,164,359 $(846)$1,406,777 (6,525)$(23,473)$2,547,298 

Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
SharesAmountSharesAmount SharesAmountSharesAmount
Balance at December 31, 202048,148 $481 $905,332 $(46)$1,112,156 (7,609)$(31,812)$1,986,111 
Balance at June 30, 2021Balance at June 30, 202148,148 $481 $962,557 $(46)$1,174,662 (7,315)$(29,663)$2,107,991 
Net incomeNet income— — — — 36,976 — — 36,976 Net income— — — — 44,170 — — 44,170 
Unrealized loss on available-for-sale securities, net of tax— — — — — — — 
Exercise of stock options and vesting of restricted stock unitsExercise of stock options and vesting of restricted stock units— — 7,921 — — 196 10,181 18,102 Exercise of stock options and vesting of restricted stock units— — 14,712 — — 112 2,333 17,045 
Employee taxes paid for withheld shares upon equity award settlementEmployee taxes paid for withheld shares upon equity award settlement— — — — — (19)(8,958)(8,958)Employee taxes paid for withheld shares upon equity award settlement— — — — — (3)(1,451)(1,451)
Stock compensationStock compensation— — 25,724 — — — — 25,724 Stock compensation— — 29,461 — — — — 29,461 
Issuance of shares pursuant to employee stock purchase planIssuance of shares pursuant to employee stock purchase plan— — 2,983 — — 55 3,038 Issuance of shares pursuant to employee stock purchase plan— — 3,482 — — 75 3,557 
Balance at March 31, 202148,148 $481 $941,960 $(46)$1,149,132 (7,424)$(30,534)$2,060,993 
Treasury stock purchasesTreasury stock purchases— — — — — — — — 
Purchase Consideration for Converted StockPurchase Consideration for Converted Stock— — — — — — — — 
Balance at September 30, 2021Balance at September 30, 202148,148 $481 $1,010,212 $(46)$1,218,832 (7,197)$(28,706)$2,200,773 
6



TYLER TECHNOLOGIES, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
(In thousands)
(Unaudited)
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at December 31, 202148,148 $481 $1,075,650 $(46)$1,273,614 (6,833)$(25,667)$2,324,032 
Net income— — — — 133,163 — — 133,163 
Unrealized loss on available-for-sale securities, net of tax— — — (800)— — — (800)
Exercise of stock options and vesting of restricted stock units— — (1,665)— — 324 22,878 21,213 
Employee taxes paid for withheld shares for taxes upon equity award settlement— — — — — (52)(20,915)(20,915)
Stock compensation— — 77,991 — — — — 77,991 
Issuance of shares pursuant to employee stock purchase plan— — 12,383 — — 36 231 12,614 
Balance at September 30, 202248,148 $481 $1,164,359 $(846)$1,406,777 (6,525)$(23,473)$2,547,298 
Common StockAdditional
Paid-in
Capital
Accumulated Other
Comprehensive
Income (Loss)
Retained
Earnings
Treasury StockTotal
Shareholders'
Equity
 SharesAmountSharesAmount
Balance at December 31, 202048,148 $481 $905,332 $(46)$1,112,156 (7,609)$(31,812)$1,986,111 
Net income— — — — 106,676 — — 106,676 
Exercise of stock options and vesting of restricted stock units— — 13,089 — — 458 33,344 46,433 
Employee taxes paid for withheld shares for taxes upon equity award settlement— — — — — (40)(17,461)(17,461)
Stock compensation— — 80,360 — — — — 80,360 
Issuance of shares pursuant to employee stock purchase plan— — 9,559 — — 26 198 9,757 
Treasury stock purchases— — — — — (32)(12,975)(12,975)
Purchase Consideration for Converted Stock— — 1,872 — — — — 1,872 
Balance at September 30, 202148,148 $481 $1,010,212 $(46)$1,218,832 (7,197)$(28,706)$2,200,773 
7


Tyler Technologies, Inc.
Notes to Condensed Consolidated Financial Statements
(Unaudited)
(Tables in thousands, except per share data)

(1)    Basis of Presentation
We prepared the accompanying condensed consolidated financial statements following the requirements of the Securities and Exchange Commission (“SEC”) and accounting principles generally accepted in the United States, or GAAP, for interim reporting. As permitted under those rules, certain footnotes or other financial information that are normally required by GAAP can be condensed or omitted for interim periods. Balance sheet amounts are as of March 31,September 30, 2022, and December 31, 2021, and operating result amounts are for the three and nine months ended March 31,September 30, 2022, and 2021, respectively, and include all normal and recurring adjustments that we considered necessary for the fair summarized presentation of our financial position and operating results. As these are condensed financial statements, one should also read the financial statements and notes included in our latest Form 10-K for the year ended December 31, 2021. Revenues, expenses, assets, and liabilities can vary during each quarter of the year. Therefore, the results and trends in these interim financial statements may not be the same as those for the full year. Certain amounts for the previous year have been reclassified to conform to the current year presentation.
Comprehensive income (loss) is defined as the change in equity of a business enterprise during a period from transactions and other events and circumstances from non-owner sources and includes all components of net income (loss) and other comprehensive income (loss). During the three and nine months ended March 31,September 30, 2022, we had approximately $697,000$37,000 and $800,000 of other comprehensive loss, net of taxes, from our available-for-sale investment holdings and no items of other comprehensive income (loss) during the three and nine months ended March 31,September 30, 2021.
(2)    Accounting Standards and Significant Accounting Policies
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Except for the January 1, 2022, adoption of ASU 2021-08 - Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (ASC 805)(“ASU 2021-08”), there have been no changes to our significant accounting policies described in the Annual Report on Form 10-K for the year ended December 31, 2021, filed with the SEC on February 23, 2022, that have had a material impact on our condensed consolidated financial statements and related notes. See Recently Adopted Accounting Pronouncements below.
USE OF ESTIMATES
The preparation of our financial statements in conformity with GAAP requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant items subject to such estimates and assumptions include revenue recognition, determining the nature and timing of satisfaction of performance obligations, determining the standalone selling price (“SSP”) of performance obligations, variable consideration, and other obligations such as returns and refunds; loss contingencies; the estimated useful life of deferred commissions; the carrying amount of goodwill; the carrying amount and estimated useful lives of intangible assets; the carrying amount of operating lease right-of-use assets and operating lease liabilities; determining share-based compensation expense; the valuation allowance for receivables; and determining the potential outcome of future tax consequences of events that have been recognized on our consolidated financial statements or tax returns. Actual results could differ from estimates.
REVENUE RECOGNITION
Nature of Products and Services
We earn revenuerevenues from software licenses, royalties, subscription-based services, softwareprofessional services, post-contract customer support (“PCS” or “maintenance”), hardware, and appraisal services. Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We determine revenue recognition through the following steps:
Identification of the contract, or contracts, with a customer
Identification of the performance obligations in the contract
Determination of the transaction price
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Allocation of the transaction price to the performance obligations in the contract
Recognition of revenue when, or as, we satisfy a performance obligation
Most of our software arrangements with customers contain multiple performance obligations that range from software licenses, installation, training, and consulting to software modification and customization to meet specific customer needs (services), hosting, and PCS. For these contracts, we account for individual performance obligations separately when they are distinct. We evaluate whether separate performance obligations can be distinct or should be accounted for as one performance obligation. Arrangements that include softwareprofessional services, such as training or installation, are evaluated to determine whether those services are highly interdependent or interrelated to the product’s functionality. The transaction price is allocated to the distinct performance obligations on a relative standalone selling price (“SSP”) basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. Revenue is recognized net of allowances for sales adjustments and any taxes collected from customers, which are subsequently remitted to governmental authorities.
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Significant Judgments:
Our contracts with customers often include multiple performance obligations to a customer. When a software arrangement (license or subscription) includes both software licenses and softwareprofessional services, judgment is required to determine whether the software license is considered distinct and accounted for separately, or not distinct and accounted for together with the softwareprofessional services and recognized over time.
The transaction price is allocated to the separate performance obligations on a relative SSP basis. We determine the SSP based on our overall pricing objectives, taking into consideration market conditions and other factors, including the value of our contracts, the applications sold, customer demographics, and the number and types of users within our contracts. We use a range of amounts to estimate SSP when we sell each of the products and services separately and need to determine whether there is a discount to be allocated based on the relative SSP of the various products and services. In instances where SSP is not directly observable, such as when we do not sell the product or service separately, we determine SSP using the expected cost-plus margin approach.
For arrangements that involve significant production, modification, or customization of the software, or where softwareprofessional services otherwise cannot be considered distinct, we recognize revenue as control is transferred to the customer over time using progress-to-completion methods. Depending on the contract, we measure progress-to-completion primarily using labor hours incurred, or value added. The progress-to-completion method generally results in the recognition of reasonably consistent profit margins over the life of a contract because we can provide reasonably dependable estimates of contract billings and contract costs. We use the level of profit margin that is most likely to occur on a contract. If the most likely profit margin cannot be precisely determined, the lowest probable level of profit margin in the range of estimates is used until the results can be estimated more precisely. These arrangements are often implemented over an extended time period and occasionally require us to revise total cost estimates. Amounts recognized in revenue are calculated using the progress-to-completion measurement after giving effect to any changes in our cost estimates. Changes to total estimated contract costs, if any, are recorded in the period they are determined. Estimated losses on uncompleted contracts are recorded in the period in which we first determine that a loss is apparent.
For e-filingSubscriptions revenue primarily consists of revenue derived from our SaaS arrangements. Other sources of subscription-based revenues are derived from transaction-based fees primarily related to digital government services and payment processing. We also provide electronic document filing solutions (“e-filing”) that simplify the filing and management of court related documents for courts and law offices. E-filing revenue is derived from transaction fees and fixed fee arrangements. For transaction-based revenues from digital government services, payments, and online payments,e-filing transaction fees, we have the right to charge the customer an amount that directly corresponds with the value to the customer of our performance to date. Therefore, we recognize revenue for these services over time based on the amount billable to the customer in accordance with the 'as invoiced' practical expedient in ASC 606-10-55-18. In some cases, we are paid on a fixed fee basis and recognize the revenue ratably over the contractual period. Typically, the structure of our arrangements does not give rise to variable consideration. However, in those instances whereby variable consideration exists, we include in our estimates, additional revenuerevenues for variable consideration when we believe we have an enforceable right, the amount can be estimated reliably, and its realization is probable.
Refer to Note 15 - “Disaggregation of Revenue” for further information, including the economic factors that affect the nature, amount, timing, and uncertainty of revenue and cash flows of our various revenue categories.
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Contract Balances:
Accounts receivable and allowance for losses and sales adjustments
Timing of revenue recognition may differ from the timing of invoicing to customers. We record an unbilled receivable when revenue is recognized prior to invoicing, or deferred revenue when invoicing occurs prior to revenue is recognized subsequent to invoicing.recognition. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. We record an unbilled receivable related to revenue recognized for on-premises licenses as we have an unconditional right to invoice and receive payment in the future related to those licenses.
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At March 31,September 30, 2022, and December 31, 2021, total current and long-term accounts receivable, net of allowance for losses and sales adjustments, was $515.9$571.0 million and $535.0 million, respectively. We have recorded unbilled receivables of $129.5$137.7 million and $140.3 million at March 31,September 30, 2022 and December 31, 2021, respectively. Included in unbilled receivables are retention receivables of $8.0$7.6 million and $7.7 million at March 31,September 30, 2022 and December 31, 2021, respectively, which become payable upon the completion of the contract or completion of our appraisal fieldwork and formal hearings. Unbilled receivables expected to be collected within one year have been included with accounts receivable, current portion in the accompanying condensed consolidated balance sheets. Unbilled receivables and retention receivables expected to be collected past one year have been included with accounts receivable, long-term portion in the accompanying condensed consolidated balance sheets.
We maintain allowances for losses and sales adjustments, which losses are recorded against revenue at the time the loss is incurred. Since most of our clients are domestic governmental entities, we rarely incur a credit loss resulting from the inability of a client to make required payments. Events or changes in circumstances that indicate the carrying amount for the allowances for losses and sales adjustments may require revision, include, but are not limited to, managing our client’s expectations regarding the scope of the services to be delivered and defects or errors in new versions or enhancements of our software products. Our allowance for losses and sales adjustments of $14.0$14.1 million and $12.1 million at March 31,September 30, 2022, and December 31, 2021, respectively, does not include provisions for credit losses. As of January 1, 2020, we adopted ASU 2016-13, Financial Instruments - Credit Losses, and primarily evaluated our historical experience with credit losses related to trade and other receivables. Because we rarely experience credit losses with our clients, we have not recorded a material reserve for credit losses.
GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
We assess goodwill for impairment annually, or more frequently whenever events or changes in circumstances indicate its carrying value may not be recoverable. We begin with the qualitative assessment of whether it is more likely than not that a reporting unit's fair value is less than its carrying value before applying the quantitative assessment described below. When testing goodwill for impairment quantitatively, we first compare the fair value of each reporting unit with its carrying amount. If the carrying amount of reporting unit goodwill exceeds the implied fair value of that goodwill, an impairment loss is recognized. The fair values calculated in our impairment tests are determined using discounted cash flow models involving several assumptions (Level 3 inputs). The assumptions that are used are based upon what we believe a hypothetical marketplace participant would use in estimating fair value. We base our fair value estimates on assumptions we believe to be reasonable but are inherently uncertain. We evaluate the reasonableness of the fair value calculations of our reporting units by comparing the total of the fair value of all of our reporting units to our total market capitalization.
Determining the fair value of our reporting units involves the use of significant estimates and assumptions and considerable management judgment. We base our fair value estimates on assumptions we believe to be reasonable at the time, but such assumptions are subject to inherent uncertainty. Changes in market conditions or other factors outside of our control, such as a worsening of expected impact of COVID-19, could cause us to change key assumptions and our judgment about a reporting unit’s prospects. Similarly, in a specific period, a reporting unit could significantly underperform relative to its historical or projected future operating results. Either situation could result in a meaningfully different estimate of the fair value of our reporting units, and a consequent future impairment charge.
We performed our annual assessment during the fourth quarter 2021, in which our impairment analysis did not result in an impairment charge. Since our assessment and through March 31, 2022, we have had no triggering events or change in circumstances indicating any potential impairment.
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RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENTS
In October 2021, the FASB issued ASU 2021-08 - Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (ASC 805)(“ASU 2021-08”). ASU 2021-08 requires an acquirer in a business combination to recognize and measure contract assets and contract liabilities (deferred revenue) from acquired contracts using the revenue recognition guidance in Topic 606. Under this "Topic 606 approach," the acquirer applies the revenue model as if it had originated the contracts. This is a departure from the current requirement to measure contract assets and contract liabilities at fair value. ASU 2021-08 is effective for all public business entities in annual and interim periods starting after December 15, 2022, and early adoption is permitted. An entity that early adopts should apply the amendments (1) retrospectively to all business combinations for which the acquisition date occurs on or after the beginning of the fiscal year that includes the interim period of early application and (2) prospectively to all business combinations that occur on or after the date of initial application. We early adopted as of January 1, 2022. The adoption of ASU 2021-08 resulted in no adjustments to the fair value of the deferred revenue balances assumed in our US eDirect acquisition, completed on February 8, 2022. See Note 3, “Acquisitions,” for further discussion.
(3)    Acquisitions
On February 8, 2022, we acquired US eDirect Inc. (US eDirect), a market-leadingleading provider of technology solutions for campground and outdoor recreation management. The total purchase price, net of cash acquired of $6.4 million, was approximately $116.7$116.6 million, consisting of $117.6$117.9 million paid in cash and approximately $5.5$5.0 million related to indemnity holdbacks, subject to certain post-closing adjustments.
We have performed a preliminary valuation analysis of the fair market value of US eDirect's assets and liabilities. The following table summarizedsummarizes the preliminary allocation of the purchase price as of the acquisition date:
Cash$6,361 
Accounts receivable1,5841,730 
Other current assets864594 
Other noncurrent assets711698 
Goodwill and identifiable intangible assets129,169125,643 
Accounts payable(2,003)(1,881)
Accrued expenses(338)(357)
Other noncurrent liabilities(742)
Deferred revenue(662)(688)
Deferred tax liabilities, net(11,884)(8,428)
Total consideration$123,059122,930 
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In connection with this transaction, we acquired total tangible assets of $9.5$9.4 million and assumed liabilities of approximately $3.7 million. We recorded goodwill of approximately $81.2$91.5 million, none of which is expected to be deductible for tax purposes, and other identifiable intangible assets of approximately $48.0$34.1 million. The identifiable intangible assets are attributable to customer relationships, acquired software, and trade name and will be amortized over a weighted average period of approximately 1613 years. We recorded net deferred tax liabilities of $11.9$8.4 million related to the tax effect of our estimated fair value allocations. Since the acquisition date, we recorded adjustments to the preliminary opening balance sheet attributed to decreases in other current assets, other noncurrent assets, identifiable intangible assets, accrued expenses, and deferred revenue, and increases in accounts receivable, accounts payable, and deferred tax liabilities, resulting in a net increase to goodwill of approximately $10.4 million.
The goodwill of approximately $81.2$91.5 million arising from this acquisition is primarily attributed to our ability to generate increased revenues, earnings, and cash flow by expanding our addressable market and client base.
The operating results of US eDirect are included with the operating results of the Platform Technologies segment since its date of acquisition. The impact of the US eDirect acquisition on our operating results, assets, and liabilities is not material. For the threenine months ended March 31,September 30, 2022, we incurred fees of approximately $1.0$1.2 million for financial advisory, legal, accounting, due diligence, valuation, and other various services necessary to complete acquisitions. These costs were expensed in 2022 and are included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.
As of March 31,September 30, 2022, the purchase price allocation for US eDirect is not final; therefore, certain preliminary valuation estimates of fair value assumed at the acquisition date for intangible assets, receivables, and related deferred taxes are subject to change as valuations are finalized. Our balance sheet as of March 31,September 30, 2022, reflects the allocation of the purchase price to the net assets acquired based on their estimated fair value at the date of the acquisition. The fair value of the assets and liabilities
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acquired are based on valuations using Level 3 unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
The following unaudited pro forma consolidated operating results information has been prepared as if the acquisition of US eDirect had occurred on January 1, 2021, after giving effect to certain adjustments, including amortization of intangibles, interest, transaction costs, and tax effects.
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
202220212022202120222021
RevenuesRevenues$457,329 $298,412 Revenues$473,191 $464,608 $1,399,205 $1,172,575 
Net incomeNet income28,207 36,019 Net income53,233 43,851 121,416 105,950 
Basic earnings per shareBasic earnings per share$0.68 $0.89 Basic earnings per share$1.28 $1.07 $2.92 $2.60 
Diluted earnings per shareDiluted earnings per share$0.66 $0.86 Diluted earnings per share$1.26 $1.04 $2.86 $2.51 
The pro forma information above does not purport to represent what our results of operations actually would have been had such transaction occurred on the date specified or to project our results of operations for any future period.
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(4)    Debt
The following table summarizes our total outstanding borrowings related to the 2021 Credit Agreement and Convertible Senior Notes:
RateMaturity DateMarch 31, 2022December 31, 2021RateMaturity DateSeptember 30, 2022December 31, 2021
2021 Credit Agreement2021 Credit Agreement2021 Credit Agreement
Revolving credit facilityRevolving credit facilityL + 1.50%April 2026$— $— Revolving credit facilityL + 1.50%April 2026$— $— 
Term Loan A-1Term Loan A-1L + 1.50%April 2026577,500 585,000 Term Loan A-1L + 1.50%April 2026380,000 585,000 
Term Loan A-2Term Loan A-2L + 1.25%April 2024157,500 170,000 Term Loan A-2L + 1.25%April 2024105,000 170,000 
Convertible Senior Notes due 2026Convertible Senior Notes due 20260.25%March 2026600,000 600,000 Convertible Senior Notes due 20260.25%March 2026600,000 600,000 
Total borrowingsTotal borrowings1,335,000 1,355,000 Total borrowings1,085,000 1,355,000 
Less: unamortized debt discount and debt issuance costsLess: unamortized debt discount and debt issuance costs(12,818)(13,724)Less: unamortized debt discount and debt issuance costs(8,808)(13,724)
Total borrowings, netTotal borrowings, net1,322,182 1,341,276 Total borrowings, net1,076,192 1,341,276 
Less: current portion of debtLess: current portion of debt(30,000)(30,000)Less: current portion of debt(30,000)(30,000)
Carrying value as of March 31, 2022$1,292,182 $1,311,276 
Carrying valueCarrying value$1,046,192 $1,311,276 
2021 Credit Agreement
In connection with the completion of the acquisition of NIC on April 21, 2021, we, as borrower, entered into a new $1.4 billion Credit Agreement (the “2021 Credit Agreement”) with the various lenders party thereto and Wells Fargo Bank, National Association, as Administrative Agent, Swingline Lender, and Issuing Lender. The 2021 Credit Agreement provides for (1) a senior unsecured revolving credit facility in an aggregate principal amount of up to $500 million, including sub-facilities for standby letters of credit and swingline loans (the “Revolving Credit Facility”), (2) an amortizing five-year term loan in the aggregate amount of $600 million (the “Term Loan A-1”), and (3) a non-amortizing three-year term loan in the aggregate amount of $300 million (the “Term Loan A-2”) and, together (the “Term Loans”). The 2021 Credit Agreement matures on April 20, 2026, and the loans may be prepaid at any time, without premium or penalty, subject to certain minimum amounts and payment of any LIBOR breakage costs. In addition to the required amortization payments on the Term Loan A-1 of 5% annually, certain mandatory quarterly prepayments of the Term Loans and the Revolving Credit Facility will be required (i) upon the issuance or incurrence of additional debt not otherwise permitted under the 2021 Credit Agreement and (ii) upon the occurrence of certain asset sales and insurance and condemnation recoveries, subject to certain thresholds, baskets, and reinvestment provisions as provided in the 2021 Credit Agreement.
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Borrowings under the Revolving Credit Facility and the Term Loan A-1 bear interest, at the Company’s option, at a per annum rate of either (1) the Administrative Agent’s prime commercial lending rate (subject to certain higher rate determinations) (the “Base Rate”) plus a margin of 0.125% to 0.75% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 1.125% to 1.75%. The Term Loan A-2 bears interest, at the Company’s option, at a per annum rate of either (1) the Base Rate plus a margin of 0% to 0.5% or (2) the one-, three-, or six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 0.875% to 1.5%. The margin in each case is based upon the Company’s total net leverage ratio, as determined pursuant to the 2021 Credit Agreement. The 2021 Credit Agreement has customary benchmark replacement language with respect to the replacement of LIBOR once LIBOR becomes unavailable. In addition to paying interest on the outstanding principal of loans under the Revolving Credit Facility, the Company is required to pay a commitment fee on the average daily unused portion of the Revolving Credit Facility, initiallycurrently 0.25% per annum, ranging from 0.15% to 0.3% based upon the Company’s total net leverage ratio.
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The 2021 Credit Agreement requires us to maintain certain financial ratios and other financial conditions and prohibits us from making certain investments, advances, cash dividends or loans, and limits incurrence of additional indebtedness and liens. As of March 31,September 30, 2022, we were in compliance with those covenants.
As of March 31, 2022, we had no outstanding borrowings under the 2021 Revolving Credit Facility, and our available borrowing capacity was $500.0 million. In addition, as of March 31, 2022, we had one outstanding standalone letter of credit totaling $2.0 million. The letter of credit, which guarantees our performance under a client contract, renews automatically annually unless canceled in writing, and expires in the third quarter of 2026.
Convertible Senior Notes due 2026
On March 9, 2021, we issued 0.25% Convertible Senior Notes due 2026 in the aggregate principal amount of $600.0 million (“the Convertible Senior Notes” or “the Notes”). The Convertible Senior Notes were issued pursuant to, and are governed by, an indenture (the “Indenture”), dated as of March 9, 2021, with U.S. Bank National Association, as trustee. The net proceeds from the issuance of the Convertible Senior Notes were $591.4 million, net of initial purchasers’ discounts of $6.0 million and debt issuance costs of $2.6 million.
The Convertible Senior Notes are senior, unsecured obligations and are (i) equal in right of payment with our future senior, unsecured indebtedness; (ii) senior in right of payment to our future indebtedness that is expressly subordinated to the Notes; (iii) effectively subordinated to our future secured indebtedness, to the extent of the value of the collateral securing that indebtedness; and (iv) structurally subordinated to all future indebtedness and other liabilities, including trade payables, and (to the extent we are not a holder thereof) preferred equity, if any, of our subsidiaries.
The Convertible Senior Notes accrue interest at a rate of 0.25% per annum, payable semi-annually in arrears on March 15 and September 15 of each year, beginning on September 15, 2021. The Convertible Senior Notes mature on March 15, 2026, unless earlier repurchased, redeemed, or converted.
Before September 15, 2025, holders of the Convertible Senior Notes have the right to convert their Convertible Senior Notes only upon the occurrence of certain events. Under the terms of the Indenture, the Convertible Senior Notes are convertible into common stock of Tyler Technologies, Inc. (referred to as “our common stock” herein) at the following times or circumstances:
during any calendar quarter commencing after the calendar quarter ended JuneSeptember 30, 2021, if the last reported sale price per share of our common stock exceeds 130% of the conversion price for each of at least 20 trading days (whether or not consecutive) during the 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter;
during the five consecutive business days immediately after any five consecutive trading day period (such five consecutive trading day period, the “Measurement Period”) if the trading price per $1,000 principal amount of Convertible Senior Notes, as determined following a request by their holder in accordance with the procedures in the indenture, for each trading day of the Measurement Period was less than 98% of the product of the last reported sale price per share of our common stock on such trading day and the conversion rate on such trading day;
upon the occurrence of certain corporate events or distributions on our common stock, including but not limited to a “Fundamental Change” (as defined in the Indenture);
upon the occurrence of specified corporate events; or
on or after September 15, 2025, until the close of business on the second scheduled trading day immediately preceding the maturity date, March 15, 2026.
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With certain exceptions, upon a change of control or other fundamental change (both as defined in the Indenture governing the Convertible Senior Notes), the holders of the Convertible Senior Notes may require us to repurchase all or part of the principal amount of the Convertible Senior Notes at a repurchase price equal to 100% of the principal amount of the Convertible Senior Notes, plus any accrued and unpaid interest to, but excluding, the redemption date.
As of March 31,September 30, 2022, none of the conditions allowing holders of the Convertible Senior Notes to convert have been met.
From and including September 15, 2025, holders of the Convertible Senior Notes may convert their Convertible Senior Notes at any time at their election until the close of business on the second scheduled trading day immediately before the maturity date. We will settle any conversions of the Convertible Senior Notes either entirely in cash or in a combination of cash and shares of common stock, at our election. However, upon conversion of any Convertible Senior Notes, the conversion value, which will be determined over an “Observation Period” (as defined in the Indenture) consisting of 30 trading days, will be paid in cash up to at least the principal amount of the Notes being converted.
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The initial conversion rate is 2.0266 shares of common stock per $1,000 principal amount of Convertible Senior Notes, which represents an initial conversion price of approximately $493.44 per share of common stock. The conversion rate and conversion price will be subject to adjustment upon the occurrence of certain events. In addition, if certain corporate events that constitute a “Make-Whole Fundamental Change” (as defined in the Indenture) occur, then the conversion rate will, in certain circumstances, be increased for a specified period of time.
The Convertible Senior Notes are redeemable, in whole or in part, at our option at any time, and from time to time, on or after March 15, 2024 and on or before the 30th scheduled trading day immediately before the maturity date, at a cash redemption price equal to the principal amount of the Notes to be redeemed, plus accrued and unpaid interest, if any, up to, but excluding, the redemption date, but only if the last reported sale price per share of our common stock exceeds 130% of the conversion price of the Notes on (i) each of at least 20 trading days, whether or not consecutive, during the 30 consecutive trading days ending on, and including, the trading day immediately before the date we send the related redemption notice; and (ii) the trading day immediately before the date we send such notice. In addition, calling any Note for redemption constitutes a Make-Whole Fundamental Change with respect to that Note, in which case the conversion rate applicable to the conversion of that Note will be increased in certain circumstances if it is converted after it is called for redemption.
Effective Interest
The effectiveweighted average interest raterates for the borrowings under the 2021 Credit Agreement and Convertible Senior Notes due 2026 were 4.56% and 0.25%, as of September 30, 2022, respectively. During the nine months ended September 30, 2022, the effective interest rates for our borrowings were 3.28% and 0.54% for the 2021 Credit Agreement and the Convertible Senior Notes, is 1.95% and 0.54%, respectively, as of March 31, 2022.respectively. The following sets forth the interest expense recognized related to the borrowings under the 2021 Credit Agreement and Convertible Senior Notes and is included in interest expense in the accompanying condensed consolidated statements of income:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
202220212022202120222021
Contractual interest expense - Revolving Credit FacilityContractual interest expense - Revolving Credit Facility$(313)$— Contractual interest expense - Revolving Credit Facility$(320)$(391)$(948)$(925)
Contractual interest expense - Term LoansContractual interest expense - Term Loans(2,994)— Contractual interest expense - Term Loans(5,234)(3,492)(12,603)(6,153)
Contractual interest expense - Convertible Senior NotesContractual interest expense - Convertible Senior Notes(375)(83)Contractual interest expense - Convertible Senior Notes(375)(379)(1,125)(838)
Amortization of debt discount and debt issuance costsAmortization of debt discount and debt issuance costs(1,122)(95)Amortization of debt discount and debt issuance costs(3,329)(1,134)(5,600)(2,176)
Interest expense and amortization of debt issuance costs - terminated 2019 Credit Agreement and Senior Unsecured Bridge loan facilityInterest expense and amortization of debt issuance costs - terminated 2019 Credit Agreement and Senior Unsecured Bridge loan facility— — — (8,219)
TotalTotal$(4,804)$(178)Total$(9,258)$(5,396)$(20,276)$(18,311)
As of September 30, 2022, we had $600 million in outstanding principal for the Convertible Senior Notes due 2026. Under our 2021 Credit Agreement, we had $485 million in outstanding principal for the Term Loans, no outstanding borrowings under the 2021 Revolving Credit Facility, and an available borrowing capacity of $500 million as of September 30, 2022. As of September 30, 2022, we had one outstanding standalone letter of credit totaling $1.5 million. The letter of credit, which guarantees our performance under a client contract, renews automatically annually unless canceled in writing, and expires in the third quarter of 2026. For the nine months ended September 30, 2022, we repaid $270.0 million of the Term Loans under the 2021 Credit Agreement.
In the nine months ended September 30, 2022, and 2021, respectively, we made interest payments of $14.7 million and $14.2 million, associated with the 2021 Credit Agreement and the Convertible Senior Notes, including payment of a $6.4 million commitment fee related to the senior unsecured bridge loan facility paid in 2021.
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(5)    Financial Instruments
The following table presents our financial instruments:
March 31, 2022December 31, 2021September 30, 2022December 31, 2021
Cash and equivalents$243,262 $309,171 
Cash and cash equivalentsCash and cash equivalents$185,927 $309,171 
Held-to-maturity investmentsHeld-to-maturity investments— 98,653 Held-to-maturity investments— 98,653 
Available-for-sale investmentsAvailable-for-sale investments79,315 — Available-for-sale investments61,987 — 
Equity investmentsEquity investments10,000 10,000 Equity investments10,000 10,000 
TotalTotal$332,577 $417,824 Total$257,914 $417,824 
Cash and cash equivalents consist primarily of money market funds with original maturity dates of three months or less, for which we determine fair value through quoted market prices.
Our available-for-sale securities were historically classified as held-to-maturity. During the fourth quarter of 2021, management determined that our investment portfolio would be transferred from held-to-maturity to available-for-sale, in order to have the flexibility to buy and sell investments and maximize cash liquidity for potential acquisitions or for debt repayments. Subsequently,Accordingly, our investment portfolio is now classified as available-for-sale as of March 31,September 30, 2022. Our available-for-sale investments primarily consist of investment grade corporate bonds, municipal bonds, and asset-backed securities with maturity dates through 2027. These investments are presented at fair value and are included in short-term investments and non-current investments in the accompanying condensed consolidated balance sheets. Unrealized gains or losses associated with the investments are included in accumulated other comprehensive loss, net of tax in the accompanying condensed consolidated balance sheets and statements of comprehensive income. For our available-for-sale investments, we do not have the intent to sell, nor is it more likely than not that we would be required to sell before recovery of their cost basis.
As of March 31,September 30, 2022, we have an accrued interest receivable balance of approximately $511,000$259,000 which is included in accounts receivable, net. We do not measure an allowance for credit losses for accrued interest receivables. We record any losses within the maturity period or at the time of sale of the investment and any write-offs to accrued interest receivables are recorded as a reduction to interest income in the period of the loss. During the three and nine months ended March 31,September 30, 2022, we have recorded no credit losses for accrued interest receivables. Interest income and amortization of discounts and premiums are included in other income, net in the accompanying condensed consolidated statements of income.
The following table presents the components of our available-for-sale investments:
March 31,September 30, 2022December 31, 2021
Amortized cost$80,25063,122 $— 
Unrealized gains5850 — 
Unrealized losses(993)(1,185)— 
Estimated fair value$79,31561,987 $— 
As of March 31,September 30, 2022, we have $50.2$39.4 million of available-for-sale debt securities with contractual maturities of one year or less and $29.1$22.6 million with contractual maturities great than one year.
The following table presents the activity on our available-for-sale investments:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
202220212022202120222021
Proceeds from sales and maturitiesProceeds from sales and maturities$22,672 $35,031 Proceeds from sales and maturities$14,457 $23,168 $55,052 $114,563 
Realized gains on sales, net of tax41 — 
Realized losses on sales, net of taxRealized losses on sales, net of tax(72)— (79)— 
Our equity investments consist of an 18% interest in BFTR, LLC., a wholly owned subsidiary of Bison Capital Partners V L.P. BFTR, LLC, a privately held Australian company specializing in digitizing the spoken word in court and legal proceedings. The investment in common stock is accounted for under the equity method because we do not have the ability to exercise significant influence over the investee; and as the securities do not have readily determinable fair values, our investment is carried at cost less any impairment write-downs.
1415


(6)    Other Comprehensive Income (Loss)
The following table presentstables present the changes in the balances of accumulated other comprehensive loss, net of tax by component:
Unrealized Loss On Available-For-Sales SecuritiesOtherAccumulated Other Comprehensive LossUnrealized Loss On Available-for-Sales SecuritiesOtherAccumulated Other Comprehensive Loss
Balance as of December 31, 2021$(46)$— $(46)
Balance as of June 30, 2022Balance as of June 30, 2022$(809)$— $(809)
Other comprehensive loss before reclassificationsOther comprehensive loss before reclassifications(629)— (629)Other comprehensive loss before reclassifications(109)— (109)
Reclassification adjustment of unrealized losses on securities transferred from held-to-maturityReclassification adjustment of unrealized losses on securities transferred from held-to-maturity(27)— (27)Reclassification adjustment of unrealized losses on securities transferred from held-to-maturity— — — 
Reclassification adjustment for net gain on sale of available-for-sale securities, included in net income(41)— (41)
Reclassification adjustment for net loss on sale of available for sale securities, included in net incomeReclassification adjustment for net loss on sale of available for sale securities, included in net income72 — 72 
Other comprehensive lossOther comprehensive loss(697)— (697)Other comprehensive loss(37)— (37)
Balance as of March 31, 2022$(743)$— $(743)
Balance as of September 30, 2022Balance as of September 30, 2022$(846)$— $(846)
Unrealized Loss On Available-for-Sales SecuritiesOtherAccumulated Other Comprehensive Loss
Balance as of December 31, 2021$(46)$— $(46)
Other comprehensive loss before reclassifications(852)— (852)
Reclassification adjustment of unrealized losses on securities transferred from held-to-maturity(27)— (27)
Reclassification adjustment for net loss on sale of available for sale securities, included in net income79 — 79 
Other comprehensive loss(800)— (800)
Balance as of September 30, 2022$(846)$— $(846)
(7)    Fair Value
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date in the principal or most advantageous market for that asset or liability. Guidance on fair value measurements and disclosures establishes a valuation hierarchy for disclosure of inputs used in measuring fair value defined as follows:
Level 1—Inputs are unadjusted quoted prices that are available in active markets for identical assets or liabilities.
Level 2—Inputs include quoted prices for similar assets and liabilities in active markets and quoted prices in non-active markets, inputs other than quoted prices that are observable, and inputs that are not directly observable, but are corroborated by observable market data.
Level 3—Inputs that are unobservable and are supported by little or no market activity and reflect the use of significant management judgment.
The classification of a financial asset or liability within the hierarchy is determined based on the least reliable level of input that is significant to the fair value measurement. In determining fair value, we utilize valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. We also consider the counterparty and our own non-performance risk in our assessment of fair value.
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The following table presents fair values of our financial and debt instruments categorized by their fair value hierarchy as of March 31,September 30, 2022:
Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
Available-for-sale investmentsAvailable-for-sale investments$— $79,315 $— $79,315 Available-for-sale investments$— $61,987 $— $61,987 
Equity investmentsEquity investments— — 10,000 10,000 Equity investments— — 10,000 10,000 
2021 Credit Agreement2021 Credit Agreement2021 Credit Agreement
Revolving Credit FacilityRevolving Credit Facility— — — — Revolving Credit Facility— — — — 
Term Loan A-1Term Loan A-1— 573,274 — 573,274 Term Loan A-1— 377,611 — 377,611 
Term Loan A-2Term Loan A-2— 155,714 — 155,714 Term Loan A-2— 104,527 — 104,527 
Convertible Senior Notes due 2026Convertible Senior Notes due 2026— 662,148 — 662,148 Convertible Senior Notes due 2026— 574,032 — 574,032 
Assets that are Measured at Fair Value on a Recurring Basis
Cash and cash equivalents, accounts receivable, accounts payable, short-term obligations, and certain other assets at cost approximate fair value because of the short maturity of these instruments.
As of March 31,September 30, 2022, we have $79.3$62.0 million in available-for-sale investment grade corporate bonds, municipal bonds and asset-backed securities with maturity dates through 2027. The fair values of these securities are considered Level 2 as they are based on inputs from quoted prices in markets that are not active or other observable market data.
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Assets that are Measured at Fair Value on a Nonrecurring Basis
As of March 31,September 30, 2022, we have an 18% interest in BFTR, LLC. Periodically, our equity method investments are assessed for impairment. We do not reassess the fair value of equity method investments if there are no identified events or changes in circumstances that may have a significant adverse effect on the fair value of the investments. No events or changes in circumstances have occurred during the period that require reassessment. There has been no impairment of our costequity method investment for the periods presented. This investment is included in non-current investments and other assets in the accompanying condensed consolidated balance sheets.
We assess goodwill for impairment annually on October 1. In addition, we review goodwill, property and equipment, and other intangibles for impairment whenever events or changes in circumstances indicate the carrying value may not be recoverable. WDuring the fourth quarter of 2021, we completed our annual assessment of goodwill which did not result in an impairment charge. Further, wee identified no indicators of impairment to long-lived and other assets and therefore, no impairment was recorded as of and for the periodthree and nine months ended March 31,September 30, 2022.
Financial instruments measured at fair value only for disclosure purposes
The fair value of our borrowing under our 2021 Credit Agreement would approximate book value as of March 31,September 30, 2022, because our interest rates reset approximately every 30 days or less.
The carrying amount of the Revolving Credit Facility and Term Loans is the par value less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the terms of the Term Loans. Interest expense is included in the accompanying condensed consolidated statements of income.
The fair value of our Convertible Senior Notes due 2026 is determined based on quoted market prices for a similar liability when traded as an asset in an active market, a Level 2 input. See Note 4, “Debt,” for further discussion.
The carrying amount of the Convertible Senior Notes is the par value less the debt discount and debt issuance costs that are amortized to interest expense using the effective interest method over the term of the Convertible Senior Notes. Interest expense is included in the accompanying condensed consolidated statements of income.
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The following table presents the fair value and carrying value, net, of the 2021 Credit Agreement and our Convertible Notes due 2026):
 Fair Value atCarrying Value at
March 31, 2022December 31, 2021March 31, 2022December 31, 2021
2021 Credit Agreement
Revolving Credit Facility$— $— $— $— 
Term Loan A-1573,274 580,515 573,274 580,515 
Term Loan A-2155,714 167,997 155,714 167,996 
Convertible Notes due 2026662,148 736,662 593,194 592,765 
 $1,391,136 $1,485,174 $1,322,182 $1,341,276 

 Fair Value atCarrying Value at
September 30, 2022December 31, 2021September 30, 2022December 31, 2021
2021 Credit Agreement
Revolving Credit Facility$— $— $— $— 
Term Loan A-1377,611 580,515 377,611 580,515 
Term Loan A-2104,527 167,996 104,527 167,996 
Convertible Notes due 2026574,032 736,662 594,054 592,765 
 $1,056,170 $1,485,173 $1,076,192 $1,341,276 
(8)    Income Tax Provision
We had an effective income tax rate of 22.3%negative 2.8% and 13.5% for the three and nine months ended March 31,September 30, 2022, respectively, compared to 3.4%13.8% and 7.7% for the three and nine months ended March 31, 2021.September 30, 2021, respectively. The increasechanges in the effective tax rate for the three and nine months ended March 31,September 30, 2022, as compared to the same period in 2021, was principally driven by an increase in research tax credit benefits, entirely offset for the three month period and somewhat offset for the nine month period by a corresponding liability for uncertain tax positions and the decrease in the excess tax benefits related to stock incentive awards and an increase in reserves for state income tax benefits which are no longer more likely than not to be realized.awards.
The effective income tax rates for the periods presented were different from the statutory United States federal income tax rate of 21% primarily due to excess tax benefits related to stock incentive awards and the tax benefitbenefits of research tax credits, offset by an increase in liabilities for uncertain tax positions related to research tax credits, state income taxes, and non-deductible business expenses, and reserves for unrecognized state income tax benefits.expenses. The excess tax benefits related to stock incentive awards realized were $3.0$1.3 million and $6.0 million for the three and nine months ended March 31,September 30, 2022, respectively, as compared to $8.8$6.3 million and $21.5 million for the three and nine months ended March 31,September 30, 2021, respectively. The tax benefits of research tax credits were $21.7 million and $24.4 million for the three and nine months ended September 30, 2022, respectively, as compared to $1.4 million and $3.3 million for the three and nine months ended September 30, 2021, respectively. The changes in net liabilities for uncertain tax positions were $6.1 million and $6.9 million for the three and nine months ended September 30, 2022, respectively, as compared to negative $1.2 million for both the three and nine months ended September 30, 2021. Excluding the excess tax benefits related to stock incentive awards, research tax credit benefits, and net liabilities for uncertain tax positions, the effective tax rate was 28.1%29.8% and 28.8% for the three and nine months ended March 31,September 30, 2022, respectively, compared to 26.4%31.1% and 30.2% for the three and nine months ended March 31, 2021.September 30, 2021, respectively.
We made tax payments of $393,000$35.3 million and $59,000$1.7 million in the threenine months ended March 31,September 30, 2022, and 2021, respectively.
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(9)     Shareholders’ Equity
The following table details activity in our common stock ($ in(in thousands):
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
202220212022202120222021
SharesAmountSharesAmountSharesAmountSharesAmountSharesAmountSharesAmount
Purchases of treasury sharesPurchases of treasury shares— $— — $— Purchases of treasury shares— $— — $— — $— (32)$(12,975)
Stock option exercisesStock option exercises50 8,045 120 18,102 Stock option exercises39 4,990 103 17,045 140 21,213 313 46,433 
Employee stock plan purchasesEmployee stock plan purchases3,678 3,038 Employee stock plan purchases16 4,458 3,557 36 12,614 26 9,757 
Restricted stock units vested, net of withheld shares upon award settlementRestricted stock units vested, net of withheld shares upon award settlement78 (12,587)56 (8,958)Restricted stock units vested, net of withheld shares upon award settlement(585)(1,451)132 (20,915)104 (17,461)
As of March 31,September 30, 2022, we have authorization from our board of directors to repurchase up to 2.4 million additional shares of our common stock.
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(10)    Share-Based Compensation
The following table summarizes share-based compensation expense related to share-based awards recorded in the condensed consolidated statements of income, pursuant to ASC 718, Stock Compensation:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
202220212022202120222021
Subscriptions, software services and maintenance$6,772 $5,000 
Subscriptions, professional services and maintenanceSubscriptions, professional services and maintenance$7,181 $6,303 $20,820 $17,212 
Selling, general and administrative expensesSelling, general and administrative expenses18,507 20,724 Selling, general and administrative expenses19,731 23,158 57,171 63,148 
Total share-based compensation expenseTotal share-based compensation expense$25,279 $25,724 Total share-based compensation expense$26,912 $29,461 $77,991 $80,360 
(11)    Earnings Per Share
The following table details the reconciliation of basic earnings per share to diluted earnings per share:
Three Months Ended March 31,Three Months Ended September 30,Nine Months Ended September 30,
202220212022202120222021
Numerator for basic and diluted earnings per share:Numerator for basic and diluted earnings per share:  Numerator for basic and diluted earnings per share:  
Net incomeNet income$39,984 $36,976 Net income$53,233 $44,170 $133,163 $106,676 
Denominator:Denominator:  Denominator:  
Weighted-average basic common shares outstandingWeighted-average basic common shares outstanding41,364 40,611 Weighted-average basic common shares outstanding41,600 40,888 41,523 40,805 
Assumed conversion of dilutive securities:Assumed conversion of dilutive securities:  Assumed conversion of dilutive securities:  
Stock awardsStock awards1,079 1,445 Stock awards807 1,398 902 1,391 
Convertible Senior NotesConvertible Senior Notes— — Convertible Senior Notes— — — — 
Denominator for diluted earnings per share
- Adjusted weighted-average shares
Denominator for diluted earnings per share
- Adjusted weighted-average shares
42,443 42,056 
Denominator for diluted earnings per share
- Adjusted weighted-average shares
42,407 42,286 42,425 42,196 
Earnings per common share:Earnings per common share:  Earnings per common share:  
BasicBasic$0.97 $0.91 Basic$1.28 $1.08 $3.21 $2.61 
DilutedDiluted$0.94 $0.88 Diluted$1.26 $1.04 $3.14 $2.53 
For the three and nine months ended March 31,September 30, 2022, and 2021, stock awards, representing the right to purchase common stock of approximately 215,000361,000 shares and 141,000354,000 shares and 109,000 shares and 147,000 shares, respectively, were not included in the computation of diluted earnings per share because their inclusion would have had an antidilutive effect. 
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We have used the if-converted method for calculating any potential dilutive effect of the Convertible Senior Notes due 2026 on our diluted net income per share. Under the if-converted method, the Notes are assumed to be converted at the beginning of the period and the resulting common shares are included in the denominator of the diluted earnings per share calculation for the entire period being presented and interest expense, net of tax, recorded in connection with the Convertible Senior Notes is not added back to the numerator, only in the periods in which such effect is dilutive. The approximately 1.2 million remaining resulting common shares related to the Notes are not included in the dilutive weighted-average common shares outstanding calculation for the three and nine months ended March 31,September 30, 2022, and 2021, as their effect would be anti-dilutiveantidilutive given none of the conversion features have been triggered. See Note 4, "Debt" for discussion on the conversion features related to the Convertible Senior Notes.
(12)    Leases
We lease office facilities for use in our operations, as well as transportation and other equipment. Most of our leases are non-cancelable operating lease agreements with original maturities between one to 1012 years from the execution date. Some of these leases include options to extend for up to 10six years. We have no finance leases and no related party lease agreements as of March 31,September 30, 2022. Right-of-use lease assets and lease liabilities for our operating leases were recorded in the condensed consolidated balance sheets.
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The components of operating lease expense were as follows:
Lease CostsLease CostsThree Months Ended March 31,Lease CostsThree Months Ended September 30,Nine Months Ended September 30,
202220212022202120222021
Operating lease costOperating lease cost$3,422 $1,722 Operating lease cost$4,601 $3,291 $10,609 $7,770 
Short-term lease costShort-term lease cost506 481 Short-term lease cost578 547 1,572 1,759 
Variable lease costVariable lease cost370 431 Variable lease cost276 378 850 1,305 
Net lease costNet lease cost$4,298 $2,634 Net lease cost$5,455 $4,216 $13,031 $10,834 
Supplemental information related to leases is as follows:
Other InformationOther InformationThree Months Ended March 31,Other InformationNine Months Ended September 30,
2022202120222021
Cash flows:
Cash flows:
Cash flows:
Cash amounts paid included in the measurement of lease liabilities:Cash amounts paid included in the measurement of lease liabilities:Cash amounts paid included in the measurement of lease liabilities:
Operating cash outflows from operating leasesOperating cash outflows from operating leases$3,613 $1,829 Operating cash outflows from operating leases$10,247 $7,856 
Right-of-use assets obtained in exchange for lease obligations (non-cash):Right-of-use assets obtained in exchange for lease obligations (non-cash):Right-of-use assets obtained in exchange for lease obligations (non-cash):
Operating leasesOperating leases$4,980 $2,005 Operating leases$23,821 $17,633 
Lease term and discount rate:Lease term and discount rate:Lease term and discount rate:
Weighted average remaining lease term (years)Weighted average remaining lease term (years)5.44.6Weighted average remaining lease term (years)7.35.9
Weighted average discount rateWeighted average discount rate1.72 %2.69 %Weighted average discount rate1.57 %1.91 %
Rental Income from third parties
We own office buildings in Bangor, Falmouth, and Yarmouth, Maine; Lubbock and Plano, Texas; Troy, Michigan; Latham, New York; and Moraine, Ohio. We lease space in some of these buildings to third-party tenants. The property we lease to others under operating leases consists primarily of specific facilities where one tenant obtains substantially all of the economic benefit from the asset and has the right to direct the use of the asset. These non-cancelable leases expire between 2022 and 2027, and some have options to extend the lease for up to 10 years. We determine if an arrangement is a lease at inception. None of our leases allow the lessee to purchase the leased asset.
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Rental income from third-party tenants for the three and nine months ended March 31,September 30, 2022 totaled $305,000$456,000 and $1.2 million, respectively, and for the three and nine months ended March 31,September 30, 2021 totaled $294,000.$301,000 and $891,000, respectively. Rental income is included in hardware and other revenue in the condensed consolidated statements of income. As of March 31,September 30, 2022, future minimum operating rental income based on contractual agreements is as follows:
Year ending December 31,Year ending December 31,AmountYear ending December 31,Amount
2022 (Remaining)2022 (Remaining)$1,332 2022 (Remaining)$458 
202320231,858 20231,858 
202420241,898 20241,898 
202520251,363 20251,363 
20262026408 2026408 
ThereafterThereafter130 Thereafter131 
TotalTotal$6,989 Total$6,116 
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(13)    Commitments and Contingencies
Litigation
There areDuring the first quarter 2022, the Company received a notice of termination for convenience for professional services under a contractual arrangement with the state client. Upon receipt of the termination notice, we ceased performing services under the contractual arrangement and sought payment of contractually owed fees of approximately $15 million in connection with the termination for convenience. As of September 30, the total exposure in our financial statements included the remaining balance of net billed accounts receivable for licenses and services rendered under the contract of approximately $12 million.
The client was unresponsive to company outreach for several months. On August 23, 2022, the Company filed a lawsuit to enforce our rights and remedies under the applicable contractual arrangement. The client has not filed responsive pleadings and no material legal proceedings pending to whichother significant activity has occurred in the lawsuit. Although we believe our products and services were delivered in accordance with the terms of our contract and that we are partyentitled to payment in connection with the termination for convenience, at this time the matter remains unresolved. We are unable to estimate the probability of a favorable or unfavorable outcome with respect to whichthe dispute or estimate the amount of potential loss, if any, ofrelated to this matter. We can provide no assurances that we will not incur additional costs as we pursue our properties are subject.rights and remedies under the contract.
(14)    Segment and Related Information
We provide integrated information management solutions and services for the public sector.
We provide our software systems and related professional services and appraisal services through 7seven business units, which focus on the following products:
financial management, education and planning, regulatory, and maintenance software solutions;
financial management, municipal courts, planning, regulatory, and maintenance software solutions;
courts and justice and public safety software solutions;
data and insights solutions;
appraisal and tax software solutions, land and vital records management software solutions, and property appraisal services;
development platform solutions including case management and business management processing;process management; and
NIC digital government and payments solutions.
In accordance with ASC 280-10, Segment Reporting, we report our results in 2two reportable segments. The Enterprise Software ("ES") reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions. The business units presented in the ES reportable segment are the following:functions such as: financial management education and education; courts and justice; public safety; planning, regulatory and maintenance software solutions; financial management, municipal courts, planning, regulatory and maintenance software solutions; courts and justice and public safety software solutions;maintenance; data and insights solutions; andinsights; appraisal and tax software solutions,solutions; land and vital records management software solutions,solutions; and property appraisal services. The Platform Technologies ("PT") reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows. The business units presented in the PT reportable segment are the following: NIC digital government and payments solutions and development platform solutions.
We evaluate performance based on several factors, of which the primary financial measure is business segment operating income. We define segment operating income for our business units as income before non-cash amortization of intangible assets associated with their acquisitions, interest expense, and income taxes. Segment operating income includes intercompany transactions. The majority of intercompany transactions relate to contracts involving more than one unit and are valued based on the contractual arrangement. Corporate segment operating loss primarily consists of compensation costs for the executive management team, certain shared services staff, and share-based compensation expense for the entire company. Corporate segment operating income also includes revenues and expenses related to a company-wide user conference.
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As of January 1, 2022, the appraisal and tax software solutions, land and vital records management software solutions, and property appraisal service business unit, which was previously reported in the Appraisal & Tax ("A&T") reportable segment, was moved to the ES reportable segment and the NIC digital government and payments solutions and development platform solutions moved to the PT reportable segment to reflect changes in the way in which management makes operating decisions, allocates resources, and manages the growth and profitability of the Company. As thea result of the changes in our reportable segments, the former A&T and NIC reportable segments are no longer considered separate segments. Prior year amounts for the ES and PT reportable segments have been adjusted to reflect the segment change.
For the three months ended March 31, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues    
Software licenses and royalties$16,105 $401 $— $16,506 
Subscriptions120,316 125,127 — 245,443 
Software services42,649 18,848 — 61,497 
Maintenance110,695 6,334 — 117,029 
Appraisal services8,518 — — 8,518 
Hardware and other7,115 — — 7,115 
Intercompany5,589 — (5,589)— 
Total revenues$310,987 $150,710 $(5,589)$456,108 
Segment operating income (loss)$106,529 $30,733 $(53,459)$83,803 
21

For the three months ended March 31, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Software licenses and royalties$14,372 $561 $— $14,933 
Subscriptions99,329 3,150 — 102,479 
Software services42,417 5,223 — 47,640 
Maintenance109,469 9,643 — 119,112 
Appraisal services6,465 — — 6,465 
Hardware and other4,158 15 — 4,173 
Intercompany5,276 — (5,276)— 
Total revenues$281,486 $18,592 $(5,276)$294,802 
Segment operating income (loss)$98,854 $3,223 $(50,493)$51,584 

Three Months Ended March 31,
Reconciliation of reportable segment operating income to the Company's consolidated totals:20222021
Total segment operating income$83,803 $51,584 
Amortization of acquired software(13,221)(7,964)
Amortization of customer and trade name intangibles(14,714)(5,412)
Interest expense(4,804)(478)
Other income, net364 566 
Income before income taxes$51,428 $38,296 
For the three months ended September 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues    
Software licenses and royalties$17,165 $3,104 $— $20,269 
Subscriptions135,337 119,009 — 254,346 
Professional services42,441 20,739 — 63,180 
Maintenance111,486 5,852 — 117,338 
Appraisal services8,638 — — 8,638 
Hardware and other7,271 — 2,149 9,420 
Intercompany5,541 — (5,541)— 
Total revenues$327,879 $148,704 $(3,392)$473,191 
Segment operating income (loss)$110,693 $33,466 $(54,683)$89,476 
For the three months ended September 30, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Software licenses and royalties$21,201 $1,472 $— $22,673 
Subscriptions106,841 146,101 — 252,942 
Professional services41,169 13,455 — 54,624 
Maintenance109,480 8,353 — 117,833 
Appraisal services7,146 — — 7,146 
Hardware and other4,556 11 88 4,655 
Intercompany5,142 — (5,142)— 
Total revenues$295,535 $169,392 $(5,054)$459,873 
Segment operating income (loss)$102,602 $40,182 $(59,521)$83,263 
2022


For the nine months ended September 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Software licenses and royalties$47,893 $3,891 $— $51,784 
Subscriptions384,346 371,258 — 755,604 
Professional services126,931 60,871 — 187,802 
Maintenance332,941 18,241 — 351,182 
Appraisal services25,968 — — 25,968 
Hardware and other19,884 — 5,759 25,643 
Intercompany16,472 — (16,472)— 
Total revenues$954,435 $454,261 $(10,713)$1,397,983 
Segment operating income (loss)$319,312 $100,500 $(162,133)$257,679 
For the nine months ended September 30, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Revenues
Software licenses and royalties$51,812 $3,398 $— $55,210 
Subscriptions308,787 246,192 — 554,979 
Professional services126,064 29,537 — 155,601 
Maintenance328,764 27,802 — 356,566 
Appraisal services19,876 — — 19,876 
Hardware and other13,462 29 3,027 16,518 
Intercompany16,039 — (16,039)— 
Total revenues$864,804 $306,958 $(13,012)$1,158,750 
Segment operating income (loss)$301,522 $69,426 $(174,567)$196,381 
Three Months Ended September 30,Nine Months Ended September 30,
Reconciliation of reportable segment operating income to the Company's consolidated totals:2022202120222021
Total segment operating income$89,476 $83,263 $257,679 $196,381 
Amortization of acquired software(13,622)(12,896)(40,882)(32,683)
Amortization of customer and trade name intangibles(14,941)(14,183)(43,259)(31,015)
Interest expense(9,258)(5,396)(20,276)(18,311)
Other income, net131 445 712 1,249 
Income before income taxes$51,786 $51,233 $153,974 $115,621 
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(15)    Disaggregation of Revenue
The tables below show disaggregation of revenue into categories that reflect how economic factors affect the nature, amount, timing, and uncertainty of revenuerevenues and cash flows.
Timing of Revenue Recognition
Timing of revenue recognition by revenue category during the period is as follows:
For the three months ended March 31, 2022Products and services transferred at a point in timeProducts and services transferred over timeTotal
For the three months ended September 30, 2022For the three months ended September 30, 2022Products and services transferred at a point in timeProducts and services transferred over timeTotal
RevenuesRevenuesRevenues
Software licenses and royaltiesSoftware licenses and royalties$14,069 $2,437 $16,506 Software licenses and royalties$19,068 $1,201 $20,269 
SubscriptionsSubscriptions— 245,443 245,443 Subscriptions— 254,346 254,346 
Software services— 61,497 61,497 
Professional servicesProfessional services— 63,180 63,180 
MaintenanceMaintenance— 117,029 117,029 Maintenance— 117,338 117,338 
Appraisal servicesAppraisal services— 8,518 8,518 Appraisal services— 8,638 8,638 
Hardware and otherHardware and other7,115 — 7,115 Hardware and other9,420 — 9,420 
TotalTotal$21,184 $434,924 $456,108 Total$28,488 $444,703 $473,191 
For the three months ended March 31, 2021Products and services transferred at a point in timeProducts and services transferred over timeTotal
For the three months ended September 30, 2021For the three months ended September 30, 2021Products and services transferred at a point in timeProducts and services transferred over timeTotal
RevenuesRevenuesRevenues
Software licenses and royaltiesSoftware licenses and royalties$12,058 $2,875 $14,933 Software licenses and royalties$19,170 $3,503 $22,673 
SubscriptionsSubscriptions— 102,479 102,479 Subscriptions— 252,942 252,942 
Software services— 47,640 47,640 
Professional servicesProfessional services— 54,624 54,624 
MaintenanceMaintenance— 119,112 119,112 Maintenance— 117,833 117,833 
Appraisal servicesAppraisal services— 6,465 6,465 Appraisal services— 7,146 7,146 
Hardware and otherHardware and other4,173 — 4,173 Hardware and other4,655 — 4,655 
TotalTotal$16,231 $278,571 $294,802 Total$23,825 $436,048 $459,873 
For the nine months ended September 30, 2022Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Software licenses and royalties$45,820 $5,964 $51,784 
Subscriptions— 755,604 755,604 
Professional services— 187,802 187,802 
Maintenance— 351,182 351,182 
Appraisal services— 25,968 25,968 
Hardware and other25,643 — 25,643 
Total$71,463 $1,326,520 $1,397,983 
For the nine months ended September 30, 2021Products and services transferred at a point in timeProducts and services transferred over timeTotal
Revenues
Software licenses and royalties$45,983 $9,227 $55,210 
Subscriptions— 554,979 554,979 
Professional services— 155,601 155,601 
Maintenance— 356,566 356,566 
Appraisal services— 19,876 19,876 
Hardware and other16,518 — 16,518 
Total$62,501 $1,096,249 $1,158,750 
24


Recurring RevenueRevenues
The majority of our revenue is comprised of revenues from maintenance and subscriptions, which we consider to be recurring revenue.revenues. Virtually all of our on-premises software clients contract with us for maintenance and support, which provides us with a significant source of recurring revenue. We generally providerevenues. That maintenance and support for our on-premises clientsis generally provided under annual, or in some cases, multi-year contracts. Subscriptions revenue primarily consists of revenues derived from our SaaS arrangements and transaction-based fees, which relate to digital government services, e-filing transactions, and payment processing. Total subscriptions revenue derived from transaction-based fees included in total recurring revenues was $148.9 million and $454.3 million for the three and nine months ended September 30, 2022, respectively, and $171.2 million and $317.7 million for the three and nine months ended September 30, 2021, respectively. The contract terms for subscription arrangements range from one to 10 years but are typically contracted for initial periods of three to five years, providing a significant source of recurring revenues on an annual basis.years. We consider all other revenue categories to be non-recurring revenues.
Recurring revenues and non-recurring revenues recognized during the period are as follows:
For the three months ended March 31, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
For the three months ended September 30, 2022For the three months ended September 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenuesRecurring revenues$231,011 $131,461 $— $362,472 Recurring revenues$246,823 $124,861 $— $371,684 
Non-recurring revenuesNon-recurring revenues74,387 19,249 — 93,636 Non-recurring revenues75,515 23,843 2,149 101,507 
IntercompanyIntercompany5,589 — (5,589)— Intercompany5,541 — (5,541)— 
Total revenuesTotal revenues$310,987 $150,710 $(5,589)$456,108 Total revenues$327,879 $148,704 $(3,392)$473,191 
For the three months ended March 31, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$208,798 $12,793 $— $221,591 
Non-recurring revenues67,412 5,799 — 73,211 
Intercompany5,276 — (5,276)— 
Total revenues$281,486 $18,592 $(5,276)$294,802 
21
For the three months ended September 30, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$216,321 $154,454 $— $370,775 
Non-recurring revenues74,072 14,938 88 89,098 
Intercompany5,142 — (5,142)— 
Total revenues$295,535 $169,392 $(5,054)$459,873 

For the nine months ended September 30, 2022Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$717,287 $389,499 $— $1,106,786 
Non-recurring revenues220,676 64,762 5,759 291,197 
Intercompany16,472 — (16,472)— 
Total revenues$954,435 $454,261 $(10,713)$1,397,983 

For the nine months ended September 30, 2021Enterprise
Software
Platform TechnologiesCorporateTotals
Recurring revenues$637,551 $273,994 $— $911,545 
Non-recurring revenues211,214 32,964 3,027 247,205 
Intercompany16,039 — (16,039)— 
Total revenues$864,804 $306,958 $(13,012)$1,158,750 
(16)    Deferred Revenue and Performance Obligations
Total deferred revenue, including long-term, by segment is as follows:
March 31, 2022December 31, 2021September 30, 2022December 31, 2021
Enterprise SoftwareEnterprise Software$420,830 $479,048 Enterprise Software$497,511 $479,048 
Platform TechnologiesPlatform Technologies28,054 29,705 Platform Technologies31,329 29,705 
CorporateCorporate5,794 1,814 Corporate2,866 1,814 
TotalsTotals$454,678 $510,567 Totals$531,706 $510,567 
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Changes in total deferred revenue, including long-term, were as follows:
ThreeNine months ended March 31,September 30, 2022
Balance as of December 31, 2021$510,567 
Deferral of revenue240,335940,919 
Recognition of deferred revenue(296,224)(919,780)
Balance as of March 31,September 30, 2022$454,678531,706 
Transaction Price Allocated to the Remaining Performance Obligations
The aggregate amount of transaction price allocated to the remaining performance obligations represents contracted revenue that has not yet been recognized (“backlog”), which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Backlog as of March 31,September 30, 2022, was $1.76$1.88 billion, of which we expect to recognize approximately 46% as revenue over the next 12 months and the remainder thereafter.
(17)    Deferred Commissions
Sales commissions earned by our sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions for initial contracts are deferred and then amortized commensurate with the recognition of associated revenue over a period of benefit that we have determined to be generally three to seven years. Deferred commissions were $37.8$42.6 million and $38.1 million as of March 31,September 30, 2022, and December 31, 2021, respectively. Amortization expense was $3.5$4.1 million and $3.0$11.2 million for the three and nine months ended March 31,September 30, 2022, respectively, and $3.5 million and $9.6 million for the three and nine months ended September 30, 2021, respectively. There were no indicators of impairment in relation to the costs capitalized for the periods presented. Deferred commissions have been included with prepaid expenses for the current portion and non-current other assets for the long-term portion in the accompanying condensed consolidated balance sheets. Amortization expense related to deferred commissions is included in selling, general and administrative expenses in the accompanying condensed consolidated statements of income.
(18)    Subsequent Events
There have been no material events or transactions that occurred subsequentOn October 26, 2022, we signed a definitive agreement to March 31,acquire a payments solution provider with a purchase price of approximately $70 million, which is expected to close in the fourth quarter of 2022.
2226


ITEM 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations
CAUTIONARY NOTE CONCERNING FORWARD-LOOKING STATEMENTS
This document contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that are not historical in nature and typically address future or anticipated events, trends, expectations or beliefs with respect to our financial condition, results of operations or business. Forward-looking statements often contain words such as “believes,” “expects,” “anticipates,” “foresees,” “forecasts,” “estimates,” “plans,” “intends,” “continues,” “may,” “will,” “should,” “projects,” “might,” “could” or other similar words or phrases. Similarly, statements that describe our business strategy, outlook, objectives, plans, intentions or goals also are forward-looking statements. We believe there is a reasonable basis for our forward-looking statements, but they are inherently subject to risks and uncertainties and actual results could differ materially from the expectations and beliefs reflected in the forward-looking statements. We presently consider the following to be among the important factors that could cause actual results to differ materially from our expectations and beliefs: (1) the effects of the COVID-19 pandemic, including its potential effects on the economic environment, our customers and our operations, as well as any changes to federal, state or local government laws, regulations or orders in connection with the pandemic; (2) changes in the budgets or regulatory environments of our clients, primarily local and state governments, that could negatively impact information technology spending; (3) disruption to our business and harm to our competitive position resulting from cyber-attacks and security vulnerabilities (4) our ability to protect client information from security breaches and provide uninterrupted operations of data centers; (5) our ability to achieve growth or operational synergies through the integration of acquired businesses, while avoiding unanticipated costs and disruptions to existing operations; (6) material portions of our business require the Internetinternet infrastructure to be adequately maintained; (7) our ability to achieve our financial forecasts due to various factors, including project delays by our clients, reductions in transaction size, fewer transactions, delays in delivery of new products or releases or a decline in our renewal rates for service agreements; (8) general economic, political and market conditions;conditions, including inflation and changes in interest rates; (9) technological and market risks associated with the development of new products or services or of new versions of existing or acquired products or services; (10) competition in the industry in which we conduct business and the impact of competition on pricing, client retention and pressure for new products or services; (11) the ability to attract and retain qualified personnel and dealing with the loss or retirement of key members of management or other key personnel; and (12) costs of compliance and any failure to comply with government and stock exchange regulations. A detailed discussion of these factors and other risks that affect our business are described in Item 1A, “Risk Factors”. We expressly disclaim any obligation to publicly update or revise our forward-looking statements.
27


GENERAL
We provide integrated information management solutions and services for the public sector. We develop and market a broad line of software products and services to address the IT needs of public sector entities. In addition, we provide professional IT services to our clients, including software and hardware installation, data conversion, training, and for certain clients, product modifications, along with continuing maintenance and support for clients using our systems. We also provide subscription-based services such as software as a service (“SaaS”), transaction-based fees primarily related to digital government services and online payment processing, and electronic document filing solutions (“e-filing”), which simplify the filing and management of court related documents. We alsoAdditionally, we provide property appraisal outsourcing services for taxing jurisdictions.
Our products generally automate nine major functional areas: (1) We provide our software systems and related professional services and appraisal services through seven business units, which focus on the following products:
financial management, and education (2) courts and justice, (3) public safety, (4) property appraisal and tax, (5) planning, regulatory, and maintenance (6)software solutions;
financial management, municipal courts, planning, regulatory, and maintenance software solutions;
courts and justice and public safety software solutions;
data and insights solutions;
appraisal and tax software solutions, land and vital records management (7) datasoftware solutions, and insights, (8) property appraisal services;
development platform technologies,solutions including case management and (9) business process management; and
NIC digital government and payments. payments solutions.
We report our results in two reportable segments. The ES reportable segment provides public sector entities with software systems and services to meet their information technology and automation needs for mission-critical “back-office” functions such as: financial management and education,education; courts and justice,justice; public safety,safety; planning, regulatory and maintenance,maintenance; data and insights,insights; appraisal and tax software solutions,solutions; land and vital records management software solutions,solutions; and property appraisal services. The Platform Technologies ("PT")PT reportable segment provides public sector entities with software solutions to perform transaction processing, streamline data processing, and improve operations and workflows such as:as the NIC digital government and payments solutions and development platform solutions.
As of January 1, 2022, the appraisal and tax software solutions, land and vital records management software solutions, and property appraisal service business unit, which was previously reported in the Appraisal & Tax ("A&T") reportable segment, was moved to the ES reportable segment and the NIC digital government and payments solutions and development platform solutions moved to the PT reportable segment to reflect changes in the way in which management makes operating decisions, allocates resources, and manages the growth and profitability of the Company. As the result of the changes in our reportable segments, the former A&T and NIC reportable segments are no longer considered separate segments. Prior year amounts for the ES and PT reportable segments have been adjusted to reflect the segment change.
23


Our total employee count increased to 6,9597,176 at March 31,September 30, 2022, including 1,10344 employees who joined us through acquisitions completed since September 30, 2021, from 2021 acquisitions, from 5,5796,718 at March 31,September 30, 2021.
On February 8, 2022, we acquired US eDirect Inc. (US eDirect), a market-leadingleading provider of technology solutions for campground and outdoor recreation management. The total purchase price, net of cash acquired of $6.4 million, was approximately $116.7$116.6 million, consisting of $117.6$117.9 million paid in cash, and approximately $5.5$5.0 million related to indemnity holdbacks, subject to certain post-closing adjustments.
For the three and nine months ended March 31,September 30, 2022, total revenues increased 54.7%2.9% and 20.6%, respectively, compared to the prior year period. Excluding the impact of 2021 and 2022 acquisitions, revenuerevenues increased 7.3%1.2% and 4.6% for the three and nine months ended March 31,September 30, 2022, respectively, compared to the prior year period. Revenues from acquisitions completed in 2021 and 2022 accounted for 47.4% of the increase in revenues for the three months ended March 31, 2022.periods.
Subscriptions revenue grew 139.5%0.6% and 36.2% for the three and nine months ended March 31,September 30, 2022, respectively, compared to the prior year period, primarily due to the impact of the NIC acquisition, as well as an ongoing shift toward SaaS arrangements, along with growth in our transaction-based revenues such as e-filing and online payment services. Excluding the impact of 2021 and 2022 acquisitions, subscriptions revenue decreased 2.4% and increased 16.7%5.9% for the three and nine months ended March 31,September 30, 2022, respectively, compared to the prior year period. Subscription revenuesSubscriptions revenue from acquisitions completed in 2021 and 2022 contributed 122.8%3.0% and 30.2% for the three and nine months period ended March 31, 2022.September 30, 2022, respectively.
Our backlog as of March 31,September 30, 2022, was $1.76$1.88 billion, a 13.8%6.3% increase from last year.
28


CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The discussion and analysis of our financial condition and results of operations are based upon our condensed consolidated financial statements. These condensed consolidated financial statements have been prepared following the requirements of GAAP for the interim period and require us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our estimates, including those related to revenue recognition, and amortization and potential impairment of intangible assets and goodwill, and share-based compensation expense. As these are condensed financial statements, one should also read expanded information about our critical accounting policies and estimates provided in Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations”, included in our Form 10-K for the year ended December 31, 2021. Except for the accounting policies for business combinations as a result of adopting Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (ASC 805)(“ASU 2021-08”), there have been no material changes to our critical accounting policies and estimates from the information provided in our Form 10-K for the year ended December 31, 2021.
24


ANALYSIS OF RESULTS OF OPERATIONS
Percent of Total Revenues
Three Months Ended March 31,
20222021
Revenues:
Software licenses and royalties3.6 %5.1 %
Subscriptions53.8 34.7 
Software services13.5 16.2 
Maintenance25.7 40.4 
Appraisal services1.9 2.2 
Hardware and other1.5 1.4 
Total revenues100.0 100.0 
Cost of revenues:  
Software licenses, royalties and acquired software3.5 3.1 
Subscriptions, software services and maintenance51.9 45.6 
Appraisal services1.3 1.6 
Hardware and other1.2 0.8 
Selling, general and administrative expenses21.5 26.7 
Research and development expense5.2 7.4 
Amortization of customer and trade name intangibles3.2 1.8 
Operating income12.2 13.0 
Interest expense(1.1)(0.2)
Other income, net0.1 0.2 
Income before income taxes11.2 13.0 
Income tax provision (benefit)2.4 0.4 
Net income8.8 %12.6 %
Percent of Total Revenues
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Revenues:
Software licenses and royalties4.3 %4.9 %3.7 %4.8 %
Subscriptions53.8 55.0 54.0 47.9 
Professional services13.4 11.9 13.4 13.4 
Maintenance24.8 25.6 25.1 30.8 
Appraisal services1.8 1.6 1.9 1.7 
Hardware and other1.9 1.0 1.9 1.4 
Total revenues100.0 100.0 100.0 100.0 
Cost of revenues:  
Software licenses, royalties and acquired software3.5 3.1 3.5 3.2 
Subscriptions, professional services and maintenance50.7 52.6 51.6 49.7 
Appraisal services1.2 1.0 1.3 1.2 
Hardware and other1.3 0.6 1.4 0.8 
Selling, general and administrative expenses21.9 22.1 21.5 25.0 
Research and development expense5.3 5.2 5.2 6.0 
Amortization of customer and trade name intangibles3.2 3.1 3.1 2.7 
Operating income12.9 12.3 12.4 11.4 
Interest expense(2.0)(1.2)(1.5)(1.6)
Other income, net— 0.1 0.1 0.1 
Income before income taxes10.9 11.2 11.0 9.9 
Income tax (benefit) provision(0.2)1.5 1.5 0.8 
Net income11.1 %9.7 %9.5 %9.1 %

Revenues
Revenues
Acquisitions
On February 8, 2022, we acquired US eDirect Inc. (US eDirect), a market-leadingleading provider of technology solutions for campground and outdoor recreation management. The impact of the US eDirect acquisition on our operating results is not considered material. US eDirect is operated as a part of the NIC division and the results of NIC and US eDirect, from their respective dates of acquisition, are included with the operating results of the PT segment.
On April 21, 2021, we acquired NIC, which became a direct subsidiary of the Company and NIC’s subsidiaries became indirect subsidiaries of the Company. NIC is a leading digital government solutions and payment company that serves federal, state and local government agencies.
2529


The following table details revenuerevenues for NIC for the three and nine months ended March 31,September 30, 2022 and 2021, which isare presented in our condensed consolidated statements of income from the date of acquisition and included in the operating results of the PT reportable segment.
Three Months Ended March 31,
2022
Revenues:
Software licenses and royalties$— 
Subscriptions121,382 
Software services13,109 
Maintenance202 
Appraisal services— 
Hardware and other— 
Total revenues$134,693 
 Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Revenues:  
Software licenses and royalties$— $— $— $— 
Subscriptions115,262 142,346 360,077 235,627 
Professional services14,563 8,035 43,450 13,679 
Maintenance202 202 607 358 
Appraisal services— — — — 
Hardware and other— — — — 
Total revenues$130,027 $150,583 $404,134 $249,664 
Software licenses and royalties
The following table sets forth a comparison of our software licenses and royalties revenue for the periods presented as of March 31:September 30:
Three Months EndedChangeThree Months EndedChangeNine Months EndedChange
20222021$%20222021$%20222021$%
ESES$16,105 $14,372 $1,733 12 %ES$17,165 $21,201 $(4,036)(19)%$47,893 $51,812 $(3,919)(8)%
PTPT401 561 (160)(29)PT3,104 1,472 1,632 111 3,891 3,398 493 15 
Total software licenses and royalties revenueTotal software licenses and royalties revenue$16,506 $14,933 $1,573 11 %Total software licenses and royalties revenue$20,269 $22,673 $(2,404)(11)%$51,784 $55,210 $(3,426)(6)%
Software licenses and royalties revenue increaseddecreased 11% and 6% for the three and nine months ended March 31,September 30, 2022, respectively, compared to the prior year period.periods. The increasedecrease in software licenses and royalties revenue for the three months ended March 31,September 30, 2022, is attributed to several large on-premise sales of our enterprise and courts and justice solutions compared to the prior year period, partially offset by more clients choosing our SaaS offering rather than purchasing the software under a traditional perpetual software arrangement. Our total new client mix for the threenine months ended March 31,September 30, 2022, was approximately 23%22% perpetual software license arrangements and approximately 77%78% subscription-based arrangements, compared to total new client mix for the threenine months ended March 31,September 30, 2021, of approximately 45%34% perpetual software license arrangements and approximately 55%66% subscription-based arrangements.
Although the mix of new contracts between SaaS-based and perpetual license arrangements may vary from quarter to quarter and year to year, we expect our software license growth ratelicenses revenue will continue to slow in the short-term and begin to decline longer-term as a growing numberpercentage of clients choose our SaaS-based options, rather than purchasing the software under a traditional perpetual software license arrangement and the Company begins transitioningtransitions to cloud-based only offerings. SaaS-based arrangements generally do not result in licenselicenses revenue in the initial year as compared to perpetual software license arrangements but do generate higher overall revenue over the term of the contract.
Subscriptions
The following table sets forth a comparison of our subscriptions revenue for the periods presented as of March 31:September 30:
Three Months EndedChangeThree Months EndedChangeNine Months EndedChange
20222021$%20222021$%20222021$%
ESES$120,316 $99,329 $20,987 21 %ES$135,337 $106,841 $28,496 27 %$384,346 $308,787 $75,559 24 %
PTPT125,127 3,150 121,977 3,872 PT119,009 146,101 (27,092)(19)371,258 246,192 125,066 51 
Total subscriptions revenueTotal subscriptions revenue$245,443 $102,479 $142,964 140 %Total subscriptions revenue$254,346 $252,942 $1,404 %$755,604 $554,979 $200,625 36 %
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Subscriptions revenue primarily consists of revenuerevenues derived from online payments andour SaaS arrangements. Other sources of subscription-based servicessubscriptions revenue are derived from transaction-based fees primarily related to digital government services and e-filing arrangementspayment processing. We also provide electronic document filing solutions (“e-filing”) that simplify the filing and management of court related documents for courts and law offices. E-filing revenue is derived from transaction fees and fixed fee arrangements.
Subscriptions revenue grew 140%1% and 36% for the three and nine months ending March 31,September 30, 2022, respectively, compared to the prior period, primarily due to the inclusion of NIC’s revenues from the date of acquisition.period. Excluding the impact of revenue from late 2021 and 2022 acquisitions of $125.8$7.5 million and $167.8 million for the three and nine months ended September 30, 2022, respectively, subscriptions revenue decreased 2% and increased 6% for the three and nine months ended September 30, 2022, respectively. The decline in subscriptions revenue for the three months ended March 31,September 30, 2022, subscriptions revenue increased 16.7% for the three months ended March 31, 2022.compared to prior period is attributable to a $37.2 million decline in COVID-related transaction-based revenues offset by a higher new SaaS client mix compared to prior period. New SaaS clients as well as existing clients who converted to our SaaS model provided the majority of the subscriptions revenue increase.increase for the nine months ended September 30, 2022. In the three and nine months ending March 31,September 30, 2022, respectively, we added 149153 and 469 new SaaS clients and 8870 and 254 existing on-premises clients converted to our SaaS model. Since March 31,September 30, 2021, we have added 598604 new SaaS clients while 288325 existing on-premises clients converted to our SaaS offerings. Also excluding the impact of
Total subscriptions revenue derived from 2021 and 2022 acquisitions, transaction-based fees contributed $2.6was $148.9 million toand $454.3 million for the increase in subscriptions revenuethree and nine months ended September 30, 2022, respectively, and $171.2 million and $317.7 million for the three and nine months ended September 30, 2021, respectively. The 13% decline for the three months ended March 31,September 30, 2022, compared to the prior period, is attributable to the decline in the COVID-related transaction-based revenues. The 43% increase for the nine months ended September 30, 2022, compared to the prior period, is due to the inclusion of NIC. Transaction-based revenue from acquisitions made in 2021 and 2022 were $360.1 million for the nine months ended September 30, 2022; if those are excluded, transaction-based revenue increased volumes15% compared to the prior period as a result of online payments from utility billings.a $12.1 million increase in transaction-based fees related to payment processing.
SoftwareProfessional services
The following table sets forth a comparison of our softwareprofessional services revenue for the periods presented as of March 31:September 30:
Three Months EndedChangeThree Months EndedChangeNine Months EndedChange
20222021$%20222021$%20222021$%
ESES$42,649 $42,417 $232 %ES$42,441 $41,169 $1,272 %$126,931 $126,064 $867 %
PTPT18,848 5,223 13,625 261 PT20,739 13,455 7,284 54 60,871 29,537 31,334 106 
Total software services revenue$61,497 $47,640 $13,857 29 %
Total professional services revenueTotal professional services revenue$63,180 $54,624 $8,556 16 %$187,802 $155,601 $32,201 21 %
SoftwareProfessional services revenue primarily consists of professional services delivered in connection with implementing our software, converting client data, training client personnel, custom development activities, and consulting. New clients who acquire our software generally also contract with us to provide the related softwareprofessional services. Existing clients also periodically purchase additional training, consulting, and minor programming services. SoftwareProfessional services revenue increased 29%16% and 21% for the three and nine months ended March 31,September 30, 2022, respectively, compared to the prior year period. Excluding the impact of revenue from 2021 and 2022 acquisitions of $13.3$67,000 and $16.8 million for the three and nine months ended March 31,September 30, 2022, softwarerespectively, professional services revenue increased 1.2%16% and 10% for the three and nine months ended March 31, 2022. ThatSeptember 30, 2022, respectively. The increase for the three and nine months ended March 31,September 30, 2022, in softwareprofessional services revenue is primarily attributed to improved utilizationhigher revenues generated by the continued COVID pandemic-related rent relief services and the return of our professionalbillable travel revenue as onsite services staff resulting from the shift to virtual delivery of most implementation services,have increased since prior periods. The increases are partially offset by more clients selecting our cloud solutions instead of our on-premises license arrangements which typically require more professional services.

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Maintenance
The following table sets forth a comparison of our maintenance revenue for the periods presented as of March 31:September 30:
Three Months EndedChangeThree Months EndedChangeNine Months EndedChange
20222021$%20222021$%20222021$%
ESES$110,695 $109,469 $1,226 %ES$111,486 $109,480 $2,006 %$332,941 $328,764 $4,177 %
PTPT6,334 9,643 (3,309)(34)PT5,852 8,353 (2,501)(30)18,241 27,802 (9,561)(34)
Total maintenance revenueTotal maintenance revenue$117,029 $119,112 $(2,083)(2)%Total maintenance revenue$117,338 $117,833 $(495)— %$351,182 $356,566 $(5,384)(2)%
We provide maintenance and support services for our software products and certain third-party software. Maintenance revenue remained flat and decreased 2% for the three and nine months ended March 31,September 30, 2022, respectively, compared to the prior year period. For the three months ended March 31, 2022, maintenanceMaintenance revenue decreaseddeclined mainly due to attrition related to a legacy case management solution and clients converting from on-premises license arrangements to SaaS, partially offset by annual maintenance rate increases and maintenance associated with new software license sales.
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Appraisal services
The following table sets forth a comparison of our appraisal services revenue for the periods presented as of March 31:September 30:
Three Months EndedChangeThree Months EndedChangeNine Months EndedChange
20222021$%20222021$%20222021$%
ESES$8,518 $6,465 $2,053 32 %ES$8,638 $7,146 $1,492 21 %$25,968 $19,876 $6,092 31 %
PTPT— — — — PT— — — — — — — — 
Total appraisal services revenueTotal appraisal services revenue$8,518 $6,465 $2,053 32 %Total appraisal services revenue$8,638 $7,146 $1,492 21 %$25,968 $19,876 $6,092 31 %
Appraisal services revenue was approximately 1.8% and 1.9% of total revenues for the three and nine months ended September 30, 2022, respectively. Appraisal services revenue for the three and nine months ended March 31,September 30, 2022, increased by 32%21% and 31%, respectively, compared to the prior year primarily due to the ramp-up of appraisal services for several new revaluation contracts which started in recent quarters. The appraisal services business is somewhat cyclical and driven in part by statutory revaluation cycles in various states.
Annualized Recurring Revenues
The majority of our revenues are comprised of revenues from maintenance and subscriptions, which we consider to be recurring revenues. Annualized recurring revenues ("ARR") is calculated based on quarter-to-date end total recurring revenues multiplied by four. As of September 30, 2022, ARR was $1.49 billion. ARR remained flat compared to the prior year period, due to the decline in COVID-related revenues and maintenance, offset by an increase in subscriptions revenue due to an ongoing shift toward SaaS arrangements.
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Cost of Revenues and Gross Margins
The following table sets forth a comparison of the key components of our cost of revenues for the periods presented as of March 31:September 30:
Three Months EndedChangeThree Months EndedChangeNine Months EndedChange
20222021$%20222021$%20222021$%
Software licenses and royaltiesSoftware licenses and royalties$2,609 $1,236 $1,373 111 %Software licenses and royalties$3,162 $1,547 $1,615 104 %$8,640 $4,151 $4,489 108 %
Acquired softwareAcquired software13,221 7,964 5,257 66 Acquired software13,622 12,896 726 40,882 32,683 8,199 25 
Subscriptions, software services, and maintenance236,896 134,320 102,576 76 
Subscriptions, professional services, and maintenanceSubscriptions, professional services, and maintenance239,928 241,944 (2,016)(1)721,017 576,035 144,982 25 
Appraisal servicesAppraisal services5,936 4,617 1,319 29 Appraisal services5,783 4,506 1,277 28 17,695 13,552 4,143 31 
Hardware and otherHardware and other5,028 2,458 2,570 105 Hardware and other6,033 2,764 3,269 118 19,219 9,845 9,374 95 
Total cost of revenuesTotal cost of revenues$263,690 $150,595 $113,095 75 %Total cost of revenues$268,528 $263,657 $4,871 %$807,453 $636,266 $171,187 27 %
The following table sets forth a comparison of gross margin percentage by revenue type for the periods presented as of March 31:September 30:
Three Months EndedThree Months EndedNine Months Ended
20222021Change20222021Change20222021Change
Software licenses, royalties and acquired softwareSoftware licenses, royalties and acquired software4.1 %38.4 %(34.3)%Software licenses, royalties and acquired software17.2 %36.3 %(19.1)%4.4 %33.3 %(28.9)%
Subscriptions, software services and maintenance44.1 50.1 (6.0)
Subscriptions, professional services and maintenanceSubscriptions, professional services and maintenance44.8 43.1 1.7 44.3 46.0 (1.7)
Appraisal servicesAppraisal services30.3 28.6 1.7 Appraisal services33.1 36.9 (3.8)31.9 31.8 0.1 
Hardware and otherHardware and other29.3 41.1 (11.8)Hardware and other36.0 40.6 (4.6)25.1 40.4 (15.3)
Overall gross marginOverall gross margin42.2 %48.9 %(6.7)%Overall gross margin43.3 %42.7 %0.6 %42.2 %45.1 %(2.9)%
Software licenses, royalties and acquired software. Amortization expense for acquired software comprises the majority of costs of software licenses, royalties, and acquired software. We do not have any direct costs associated with royalties. InThe gross margin for software licenses, royalties and acquired software is 17.2% and 4.4% for the three and nine months ended March 31,September 30, 2022, ourrespectively, and 36.3% and 33.3% for the three and nine months ended September 30, 2021, respectively. Excluding the impact of amortization expense of acquired software, the margin is 84.4% and 83.3% for the three and nine months ended September 30, 2022, respectively, and 93.2% and 92.5% for three and nine months ended September 30, 2021, respectively. The decline in software licenses, royalties and acquired software gross margin decreased 34.3% compared to the prior year periodperiods is due to lower revenue from software licenses and increased amortization expense related to acquired software from acquisitions completed in 2021 and 2022. Excluding the impact from 2021 and 2022 acquisitions, software licenses, royalties and acquired software gross margin was 38.3% for the three months ended March 31, 2022.recent acquisitions.
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Subscriptions, softwareprofessional services and maintenance. Cost of subscriptions, softwareprofessional services and maintenance primarily consists of personnel costs related to installation of our software, conversion of client data, training client personnel and support activities, and various other services such as custom client development and ongoing operation of SaaS and e-filing arrangements. The subscriptions, softwareprofessional services, and maintenance gross margin infor the three and nine months ended March 31,September 30, 2022, increased 1.7% and decreased 6.0%1.7%, respectively, from the comparable prior year period, primarily due to the inclusion of NIC’s revenues, which historically have lower margins than Tyler. period.
Excluding the impact fromof 2021 and 2022 acquisitions, the gross margin was 48.3%margins were 45.0% and 45.7% for the three and nine months ended September 30, 2022, respectively, as compared to 43.1% and 46.0% for the three and nine months ended September 30, 2021, respectively. The increase of 1.9% for the three months ended March 31,September 30, 2022, a 1.8%is attributed to the decline principallyin low margin COVID-related transaction-based revenues compared to prior year period. The decrease of 0.3% for the nine months ended September 30, 2022, respectively, from the comparable prior period is due to several factors, including lower maintenance revenue resulting from attrition related to a legacy case management solutionsolution; a post-COVID return of low-margin revenues such as billable travel; higher personnel costs related to inflation, as well as costs related to onboarding new professional services employees who are not yet billable; and higher employee head count. Costshosting costs related to our accelerated transitionshift to the cloud, including "bubble costs" related to the transition from our proprietary data centers to Amazon Web Services ("AWS"), also contributed to the decline in margins.cloud. Excluding employees added through acquisitions, our implementation and support staff has grown by 85216 employees since March 31,September 30, 2021.
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Appraisal services. servicesAppraisal services revenue was approximately 1.9% of total revenue for the three months ended March 31, 2022.. The appraisal services gross margin for the three and nine months ended March 31,September 30, 2022, decreased 3.8% and increased 1.7%0.1%, respectively, compared to the same period in 2021. The increasedecrease in margin is primarily due to cost savings attributedhigher personnel costs related to lowerinflation, as well as increased low margin billable travel expenses associated with appraisal projects.revenue. The appraisal services business is somewhat cyclical and driven in part by statutory revaluation cycles in various states.
Overall Gross Margin. For the three and nine months ended March 31,September 30, 2022, our overall gross margin increased 0.6% and decreased 6.7%2.9%, respectively, compared to the prior year period, primarily due to the inclusion of NIC’s revenues, which historically have lower margins than Tyler.period. Excluding the impact fromof 2021 and 2022 acquisitions, overall gross margins were 46.9%43.6% and 44.0% for the three and nine months ended September 30, 2022, respectively, as compared to 42.7% and 45.1% for the three and nine months ended September 30, 2021, respectively. The increase of 0.9% for the three months ended March 31, 2022.September 30, 2022 is attributed to decline in lower margin COVID-related transaction-based revenues compared to prior year period. For the threenine months ended March 31,September 30, 2022, the 1.1% decrease in overall gross margin compared to the prior year period is due to lower revenue from software licenses and maintenance, higher personnel costs related to inflation, and higher employee costs, partially offset by improved utilization of"bubble costs" related to the transition from our professional services staff resulting from the shiftproprietary data centers to virtual delivery of most implementation services and higher software license and royalties revenue.Amazon Web Services ("AWS").
Selling, General and Administrative Expenses
Selling, general and administrative (“SG&A”) expenses consist primarily of salaries, employee benefits, travel, share-based compensation expense, commissions, and related overhead costs for administrative and sales and marketing employees, as well as professional fees, trade show activities, advertising costs, and other marketing related costs.
The following table sets forth a comparison of our SG&A expenses for the periods presented as of March 31:September 30:
Three Months EndedChange
20222021$%
Selling, general and administrative expenses$97,895 $78,774 $19,121 24 %
Three Months EndedChangeNine Months EndedChange
20222021$%20222021$%
Selling, general and administrative expenses$103,619 $101,847 $1,772 %$301,216 $289,543 $11,673 %
SG&A as a percentage of revenues was 21.9% and 21.5% for the three and nine months ended March 31,September 30, 2022, respectively, compared to 26.7%22.1% and 25.0% for the three and nine months ended March 31, 2021.September 30, 2021, respectively. Excluding the impact ofon SG&A expense from 2021 and 2022 acquisitions of $17.7$1.2 million and $25.0 million for the three and nine months ended March 31,September 30, 2022, respectively, SG&A increased 1.8%remained flat and decreased 5% for the three and nine months ending March 31,ended September 30, 2022, respectively, compared to the prior year period. The increasedecrease in SG&A as a percentage of revenues is primarily attributed to lower transaction expense related to acquisitions completed in 2022 compared to those completed in 2021 and a decline in stock compensation expense due to the lower fair value of each share-based award issued in connection with our stock compensation plan. The decline in SG&A is primarily attributed to higher commission expense as a result of higher sales volumes compared to the prior period. These increases in SG&A were partially offset by lower stock compensation expenseincreased staff levels and lower travelother administrative expenses associated with administrative, sales, and marketing activities, including trade shows, as a result of changes in our business driven by the COVID-19 pandemic.compared to prior periods.
Research and Development Expense
The following table sets forth a comparison of our research and development expense for the periods presented as of March 31:September 30:
 Three Months EndedChange
20222021$%
Research and development expense$23,941 $21,813 $2,128 10 %
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 Three Months EndedChangeNine Months EndedChange
20222021$%20222021$%
Research and development expense$25,190 $24,002 $1,188 %$72,517 $69,243 $3,274 %
Research and development ("R&D") expense consists mainly of costs associated with development of new products and technologies from which we do not currently generate significant revenue. R&D expense inincreased 5% for both the three and nine months ended March 31,September 30, 2022, increased 10% compared to the prior period. Excluding the impact ofThe increase in R&D expense from 2021 and 2022 acquisitions of $874,000 for the three and nine months ended March 31,September 30, 2022, R&D expense increased 5.7% for the three months ending March 31, 2022 compared to prior year period,is mainly due to a number of new Tyler product development initiatives across our product suites somewhat offset by a shift of some development resources to certain projects which meet the criteria for capitalization.
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Amortization of Other Intangibles
The following table sets forth a comparison of amortization of customer and trade name intangibles for the periods presented as of March 31:September 30:
Three Months EndedChange
20222021$%
Amortization of other intangibles$14,714 $5,412 $9,302 172 %
Three Months EndedChangeNine Months EndedChange
20222021$%20222021$%
Amortization of other intangibles$14,941 $14,183 $758 %$43,259 $31,015 $12,244 39 %
Acquisition intangibles are comprised of the excess of the purchase price over the fair value of net tangible assets acquired that are allocated to acquired software and customer and trade name intangibles. The remaining excess purchase price is allocated to goodwill that is not subject to amortization. Amortization expense related to acquired software is included with cost of revenues while amortization expense of customer and trade name intangibles is recorded as operating expense. For the three and nine months ended March 31,September 30, 2022, amortization expense increased compared to the prior period due to acquisitions completed in 2021 and 2022.
Interest Expense
The following table sets forth a comparison of our interest expense for the periods presented as of March 31:September 30:
Three Months EndedChange
20222021$%
Interest expense$(4,804)$(478)$(4,326)905 %
Three Months EndedChangeNine Months EndedChange
20222021$%20222021$%
Interest expense$(9,258)$(5,396)$(3,862)72 %$(20,276)$(18,311)$(1,965)11 %
Interest expense is primarily comprised of interest expense and non-usage and other fees associated with our borrowings. The change in interest expense in the three and nine months ended March 31,September 30, 2022, compared to the prior period is attributable to higher levels of borrowingsan increase in amortization expense related to debt issuance costs, resulting from our accelerated pay down of the 2021 Credit Agreement and Convertible Senior Notes, as well asterm loans coupled with an increase in interest rates.rates compared to prior year periods.
 Other Income, Net
The following table sets forth a comparison of our other income, net, for the periods presented as of March 31:September 30:
Three Months EndedChange
20222021$%
Other income, net$364 $566 $(202)(36)%
Three Months EndedChangeNine Months EndedChange
20222021$%20222021$%
Other income, net$131 $445 $(314)(71)%$712 $1,249 $(537)(43)%
Other income, net, is primarily comprised of interest income from invested cash. The change in other income, net, in the three and nine months ended March 31,September 30, 2022, compared to the prior period is attributed to lower levels of invested cash.cash due to the prepayment of debt.
Income Tax Provision
The following table sets forth a comparison of our income tax provision for the periods presented as of March 31:September 30:
Three Months EndedChangeThree Months EndedChangeNine Months EndedChange
20222021$%20222021$%20222021$%
Income tax provision$11,444 $1,320 $10,124 767%
Income tax (benefit) provisionIncome tax (benefit) provision$(1,447)$7,063 $(8,510)(120)%$20,811 $8,945 $11,866 133%
Effective income tax rateEffective income tax rate22.3 %3.4 %  Effective income tax rate(2.8)%13.8 %  13.5 %7.7 %
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The changechanges in the effective tax rate for the three and nine months ended March 31,September 30, 2022, as compared to the same period in 2021, waswere principally driven by the increase in research tax credit benefits, offset by a corresponding liability for uncertain tax positions and the decrease in the excess tax benefits related to stock incentive awards and an increase in reserves for state income tax benefits which are no longer more likely than not to be realized. awards.
The effective income tax rates for the three months ended March 31, 2022 and 2021,periods presented were different from the statutory United States federal income tax rate of 21% primarily due to excess tax benefits related to stock incentive awards and the tax benefitbenefits of research tax credits, offset by an increase in liabilities for uncertain tax positions related to research tax credits, state income taxes, and non-deductible business expenses, and reserves for unrecognized state income tax benefits.expenses. The excess tax benefits related to stock incentive awards realized were $3.0$1.3 million and $6.0 million for the three and nine months ended March 31,September 30, 2022, respectively, as compared to $8.8$6.3 million and $21.5 million for the three and nine months ended March 31,September 30, 2021, respectively. The tax benefits of research tax credits were $21.7 million and $24.4 million for the three and nine months ended September 30, 2022, respectively, as compared to $1.4 million and $3.3 million for the three and nine months ended September 30, 2021, respectively. The changes in net liabilities for uncertain tax positions were $6.1 million and $6.9 million for the three and nine months ended September 30, 2022, respectively, as compared to negative $1.2 million for both the three and nine months ended September 30, 2021. Excluding the excess tax benefits related to stock incentive awards, research tax credit benefits, and net liabilities for uncertain tax positions, the effective tax rate was 28.1%29.8% and 28.8% for the three and nine months ended March 31,September 30, 2022, respectively, compared to 26.4%31.1% and 30.2% for the three and nine months ended March 31, 2021.September 30, 2021, respectively.
FINANCIAL CONDITION AND LIQUIDITY
As of March 31,September 30, 2022, we had cash and cash equivalents of $243.3$185.9 million compared to $309.2 million at December 31, 2021. We also had $79.3$62.0 million invested in investment grade corporate and municipal bonds as of March 31,September 30, 2022. These investments have varying maturity dates through 2027 and are held as available-for-sale. As of March 31,September 30, 2022, we believe our cash from operating activities, revolving credit facility, cash on hand, and access to the capital markets provides us with sufficient flexibility to meet our long-term financial needs.
The following table sets forth a summary of cash flows for the threenine months ended March 31:September 30:
2022202120222021
Cash flows provided (used) by:Cash flows provided (used) by:Cash flows provided (used) by:
Operating activitiesOperating activities$53,541 $71,703 Operating activities$259,598 $256,743 
Investing activitiesInvesting activities(111,173)(39,694)Investing activities(125,754)(2,084,788)
Financing activitiesFinancing activities(8,277)615,120 Financing activities(257,088)1,458,550 
Net (decrease) increase in cash and cash equivalents$(65,909)$647,129 
Net decrease in cash and cash equivalentsNet decrease in cash and cash equivalents$(123,244)$(369,495)
Net cash provided by operating activities continues to be our primary source of funds to finance operating needs and capital expenditures. Other potential capital resources include cash on hand, public and private issuances of debt or equity securities, and bank borrowings. It is possible that our ability to access the capital and credit markets in the future may be limited by economic conditions or other factors.
For the threenine months ended March 31,September 30, 2022, operating activities provided cash of $53.5$259.6 million. Operating activities that provided cash were primarily comprised of net income of $40.0$133.2 million, non-cash depreciation and amortization charges of $38.1$117.0 million, non-cash share-based compensation expense of $25.3$78.0 million and a non-cash decrease in operating lease right-of-use assets of $3.1$9.2 million. Working capital, excluding cash, decreasedincreased approximately $52.9$77.8 million mainly due to declinehigher accounts receivable because of an increase in deferred revenue balances,unbilled receivables attributed to revenues recognized prior to billings, timing of bonus payments to and receipts from our government partners and end-user consumers, higher deferred commissions, the timing of bonuses payments, the timing of payments of payroll related tax payments, and decreases in operating lease liabilitiesexpenses, and deferred taxes associated with stock option activity during the period. These decreasesincreases were offset by an increase in deferred revenue during the period and the timing of income tax payments and timing of collections of annual maintenance renewals and subscription renewal billings that are billed in the fourth quarter.payments. In general, changes in deferred revenue are cyclical and primarily driven by the timing of our maintenance renewal billings. Our renewal datesbillings, which occur throughout the year, but our largest renewal billing cycles occur in the second and fourth quarters. In addition, subscriptionSubscription renewals are billed throughout the year.
Our days sales outstanding (“DSO”) was 99107 days at March 31,September 30, 2022, compared to 108 days at December 31, 2021, and 101105 days at March 31,September 30, 2021. The decrease in DSO compared to December 31, 2021, is primarily attributedattributable to our maintenance billing cycle which typically peaks at its highest level in June and second highest level in December of each year, followed by collections in the subsequent quarter. The increase in DSO compared to September 30, 2021, is primarily due to an increase in unbilled receivables attributable to an increase in professional services contracts accounted for using progress-to-completion method of revenue recognition in which the services are performed in one accounting period, but the billing normally occurs subsequently in another accounting period. DSO is calculated based on quarter-end accounts receivable divided by the quotient of annualized quarterly revenues divided by 360 days. The decrease in DSO compared to March 31, 2021, is attributed to improved collection efforts.
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Investing activities used cash of $111.2$125.8 million in the threenine months ending March 31,September 30, 2022. On February 8, 2022, we acquired US eDirect Inc. (US eDirect), a market-leadingleading provider of technology solutions for campground and outdoor recreation management. The total purchase price, net of cash acquired of $6.4 million, was approximately $116.7$116.6 million, consisting of $117.6$117.9 million paid in cash, and approximately $5.5$5.0 million related to indemnity holdbacks, subject to certain post-closing adjustments. In addition, approximately $7.9$25.6 million of software development costs were capitalized. The remaining additions were for computer equipment and furniture and fixtures in support of internal growth, particularly with respect to data centers supporting growth in our cloud-based offerings.
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Financing activities used cash of $8.3$257.1 million in the threenine months ended March 31,September 30, 2022, was primaryprimarily attributable to repayment of $20.0$270.0 million of the unsecured term loans, andpartially offset by payments received from stock option exercises and employee stock purchase plan activity.activity, net of withheld shares for taxes upon equity award.
In February 2019, our board of directors authorized the repurchase of an additional 1.5 million shares of our common stock. The repurchase program, which was approved by our board of directors, was originally announced in October 2002 and was amended at various times from 2003 through 2019. As of March 31,September 30, 2022, we have authorization from our board of directors to repurchase up to 2.4 million additional shares of our common stock. Our share repurchase program allows us to repurchase shares at our discretion. Market conditions influence the timing of the buybacks and the number of shares repurchased, as well as the volume of employee stock option exercises. Share repurchases are generally funded using our existing cash balances and borrowings under our credit facility and may occur through open market purchases and transactions structured through investment banking institutions, privately negotiated transactions and/or other mechanisms. There is no expiration date specified for the authorization, and we intend to repurchase stock under the plan from time to time.
We made tax payments of $393,000$35.3 million and $59,000$1.7 million in the threenine months ended March 31,September 30, 2022, and 2021, respectively.
As of September 30, 2022, we had $600 million in outstanding principal for the Convertible Senior Notes due 2026. Under our 2021 Credit Agreement, we had $485 million in outstanding principal for the Term Loans, no outstanding borrowings under the 2021 Revolving Credit Facility, and an available borrowing capacity of $500 million as of September 30, 2022. As of September 30, 2022, we had one outstanding standalone letter of credit totaling $1.5 million. The letter of credit, which guarantees our performance under a client contract, renews automatically annually unless canceled in writing and expires in the third quarter of 2026. For the nine months ended September 30, 2022, we repaid $270.0 million of the Term Loans under 2021 Credit Agreement.
In the nine months ended September 30, 2022, and 2021, respectively, we made interest payments of $14.7 million and $14.2 million, associated with the 2021 Credit Agreement and the Convertible Senior Notes, including payment of a $6.4 million commitment fee related to the senior unsecured bridge loan facility paid in 2021.
See Note 4, "Debt", to the Condensed Consolidated Financial Statements for discussions of the 2021 Credit Agreement and Convertible Senior Notes and the 2021 Credit Agreement.Notes.
From time to time we engage in discussions with potential acquisition candidates. In order to pursue such opportunities, which could require significant commitments of capital, we may be required to incur debt or to issue additional potentially dilutive securities in the future. No assurance can be given as to our future acquisition opportunities and how such opportunities will be financed.
We anticipate that 2022 capital spending will be between $62$58 million and $67$62 million, including approximately $36$34 million of capitalized software development. We expect the majority of the other capital spending will consist of computer equipment and software for infrastructure replacements and expansion. Capital spending is expected to be funded from existing cash balances and cash flows from operations.
We lease office facilities, as well as transportation and other equipment used in our operations, under non-cancelable operating lease agreements expiring at various dates through 2027.
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ITEM 3. Quantitative and Qualitative Disclosures About Market Risk
Market risk represents the risk of loss that may affect us due to adverse changes in financial market prices and interest rates.
As of March 31,September 30, 2022, we had $735.0$485.0 million of outstanding borrowings under our 2021 Credit Agreement and available borrowing capacity under the 2021 Credit Agreement was $500.0 million.
Borrowings under the Revolving Credit Facility and the Term Loan A-1 bear interest, at the Company’s option, at a per annum rate of either (1) the Administrative Agent’s prime commercial lending rate (subject to certain higher rate determinations) (the “Base Rate”) plus a margin of 0.125% to 0.75% or (2) the one-, three-, six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 1.125% to 1.75%. The Term Loan A-2 bears interest, at the Company’s option, at a per annum rate of either (1) the Base Rate plus a margin of 0% to 0.5% or (2) the one-, three-, or six-, or, subject to approval by all lenders, twelve-month LIBOR rate plus a margin of 0.875% to 1.5%.
During the threenine months ended March 31,September 30, 2022, the average effective interest rate for our borrowings was 1.95%3.28%. As of March 31, 2022, the interest rate was 1.65% for our outstanding borrowings. Based on the debtaggregate outstanding principal balance under the 2021 Credit Agreement the aggregate principal outstanding balance as of March 31,September 30, 2022, is $735.0of $485.0 million, and each quarter point change in interest rates would result in a $1.8$1.2 million change in annual interest expense.
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ITEM 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as defined in Rule 13a-15(e) of the Securities Exchange Act) designed to provide reasonable assurance that the information required to be disclosed by us in the reports we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time period specified in the SEC’s rules and forms. These include controls and procedures designed to ensure that this information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosures. Management, with the participation of the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based on this evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of March 31,September 30, 2022.
Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) during the three months ended March 31,September 30, 2022, that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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Part II. OTHER INFORMATION
ITEM 1. Legal Proceedings
Other than routine litigation incidentalDuring the first quarter 2022, the Company received a notice of termination for convenience for professional services under a contractual arrangement with the state client. Upon receipt of the termination notice, we ceased performing services under the contractual arrangement and sought payment of contractually owed fees of approximately $15 million in connection with the termination for convenience. As of September 30, the total exposure in our financial statements included the remaining balance of net billed accounts receivable for licenses and services rendered under the contract of approximately $12 million.
The client was unresponsive to company outreach for several months. On August 23, 2022, the Company filed a lawsuit to enforce our business, there arerights and remedies under the applicable contractual arrangement. The client has not filed responsive pleadings and no material legal proceedings pending to whichother significant activity has occurred in the lawsuit. Although we believe our products and services were delivered in accordance with the terms of our contract and that we are partyentitled to payment in connection with the termination for convenience, at this time the matter remains unresolved. We are unable to estimate the probability of a favorable or unfavorable outcome with respect to whichthe dispute or estimate the amount of potential loss, if any, ofrelated to this matter. We can provide no assurances that we will not incur additional costs as we pursue our properties are subject.rights and remedies under the contract.
ITEM 1A. Risk Factors
In addition to the other information set forth in this report, one should carefully consider the discussion of various risks and uncertainties contained in Part I, “Item 1A. Risk Factors” in our 2021 Annual Report on Form 10-K. We believe those risk factors are the most relevant to our business and could cause our results to differ materially from the forward-looking statements made by us. Please note, however, that those are not the only risk factors facing us. Additional risks that we do not consider material, or of which we are not currently aware, may also have an adverse impact on us. Our business, financial condition and results of operations could be seriously harmed if any of these risks or uncertainties actually occurs or materializes. In that event, the market price for our common stock could decline, and our shareholders may lose all or part of their investment. During the three months ended March 31,September 30, 2022, there were no material changes in the information regarding risk factors contained in our Annual Report on Form 10-K for the year ended December 31, 2021.
ITEM 2. Unregistered Sales of Equity Securities and Use of Proceeds
None
ITEM 3. Defaults Upon Senior Securities
None
ITEM 4. Submission of Matters to a Vote of Security Holders
None
ITEM 5. Other Information
None
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ITEM 6. Exhibits
  
  
  
Exhibit 101.INS  Inline XBRL Instance Document - the Instance Document does not appear in the interactive data file because its XBRL tags, including Cover Page XBRL tags, are embedded within the Inline XBRL Document.
Exhibit 101.SCH  Inline XBRL Taxonomy Extension Schema Document.
Exhibit 101.CAL  Inline XBRL Taxonomy Extension Calculation Linkbase Document.
Exhibit 101.LAB  Inline XBRL Extension Labels Linkbase Document.
Exhibit 101.DEF  Inline XBRL Taxonomy Extension Definition Linkbase Document.
Exhibit 101.PRE  Inline XBRL Taxonomy Extension Presentation Linkbase Document.
Exhibit 104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 TYLER TECHNOLOGIES, INC.
 
By:
 
/s/ Brian K. Miller
 Brian K. Miller
 Executive Vice President and Chief Financial Officer
 (principal financial officer and an authorized signatory)
Date: AprilOctober 27, 2022
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