UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

(Mark One)

[X]

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended ~~November 30, 2017~~February 29, 2020

[ ]

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to __________

Commission file no. 1-11107

FRANKLIN COVEY CO.

(Exact name of registrant as specified in its charter)

Utah (State of incorporation)		87-0401551 (I.R.S. employer identification number)
2200 West Parkway Boulevard Salt Lake City, Utah (Address of principal executive offices)		84119-2099 (Zip Code)
~~Registrant's~~Registrant’s telephone number, Including area code		(801) 817-1776

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, $.05 Par Value	FC	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past

90 days. Yes T☒ No £☐

Indicate by check mark whether the registrant has submitted electronically ~~and posted on its corporate Web site, if any,~~ every Interactive Data File required to be submitted ~~and posted~~ pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit ~~and post~~ such files). Yes T☒ No £☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See definitions of ~~"large~~“large accelerated filer,~~" "accelerated~~” “accelerated filer,~~" "smaller~~” “smaller reporting company,"” and ~~"emerging~~“emerging growth ~~company"~~company” in Rule 12b-2 of the Exchange Act. ~~(Check one):~~

Large ~~accelerated filer~~Accelerated Filer	£ ☐		Accelerated Filer	☒
Non-accelerated Filer	☐		Smaller Reporting Company	☒
~~Accelerated filer~~	T Emerging Growth Company	☐
~~Non-accelerated filer~~	£	~~(Do not check if smaller reporting company)~~
~~Smaller reporting company~~	£
~~Emerging growth company~~	£

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. £☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes £☐ No T☒

Indicate the number of shares outstanding of each of the ~~issuer's~~issuer’s classes of Common Stock as of the latest practicable date:

~~13,858,289~~13,869,729 shares of Common Stock as of ~~December~~March 31, ~~2017~~2020

PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

FRANKLIN COVEY CO.

CONDENSED CONSOLIDATED BALANCE SHEETS

(in thousands, except per-share amounts)



	November 30,			August 31,			February 29,			August 31,
	2017			2017			2020			2019
	(unaudited)						(unaudited)
ASSETS
Current assets:
Cash and cash equivalents	$	8,087		$	8,924		$	24,810		$	27,699
Accounts receivable, less allowance for doubtful accounts of $2,738 and $2,310		50,153			66,343
Receivable from related party		1,182			1,020
Accounts receivable, less allowance for doubtful accounts of $4,076 and $4,242								48,722			73,227
Inventories		3,309			3,353			2,795			3,481
Income taxes receivable		329			259
Prepaid expenses and other current assets		12,604			11,936			15,531			14,933
Total current assets		75,664			91,835			91,858			119,340

Property and equipment, net		21,435			19,730			18,368			18,579
Intangible assets, net		55,899			57,294			45,350			47,690
Goodwill		24,220			24,220			24,220			24,220
Long-term receivable from related party		754			727
Deferred income tax assets								7,066			5,045
Other long-term assets		16,889			16,925			14,923			10,039
	$	194,861		$	210,731		$	201,785		$	224,913

LIABILITIES AND SHAREHOLDERS' EQUITY
LIABILITIES AND SHAREHOLDERS’ EQUITY
Current liabilities:
Current portion of term notes payable							$	5,000		$	5,000
Current portion of financing obligation	$	1,922		$	1,868			2,465			2,335
Current portion of term notes payable		6,250			6,250
Accounts payable		7,068			9,119			8,735			9,668
Deferred revenue		35,250			40,772
Deferred subscription revenue								46,746			56,250
Other deferred revenue								7,561			5,972
Accrued liabilities		15,781			22,617			18,717			24,319
Total current liabilities		66,271			80,626			89,224			103,544

Line of credit		9,050			4,377
Term notes payable, less current portion								17,500			15,000
Financing obligation, less current portion		20,570			21,075			15,379			16,648
Term notes payable, less current portion		11,563			12,813
Other liabilities		5,626			5,742			6,587			7,527
Deferred income tax liabilities		39			1,033			180			180
Total liabilities		113,119			125,666			128,870			142,899

Shareholders' equity:
Shareholders’ equity:
Common stock, $.05 par value; 40,000 shares authorized, 27,056 shares issued		1,353			1,353			1,353			1,353
Additional paid-in capital		209,840			212,484			216,045			215,964
Retained earnings		67,064			69,456			59,956			59,403
Accumulated other comprehensive income		590			667			322			269
Treasury stock at cost, 13,261 shares and 13,414 shares		(197,105	)		(198,895	)
Total shareholders' equity		81,742			85,065
Treasury stock at cost, 13,209 shares and 13,087 shares								(204,761	)		(194,975	)
Total shareholders’ equity								72,915			82,014
	$	194,861		$	210,731		$	201,785		$	224,913

See notes to condensed consolidated financial statements

FRANKLIN COVEY CO.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(in thousands, except per-share amounts)



	Quarter Ended						Quarter Ended						Two Quarters Ended
	November 30,			November 26,			February 29,			February 28,			February 29,			February 28,
	2017			2016			2020			2019			2020			2019
	(unaudited)						(unaudited)						(unaudited)

Net sales	$	47,932		$	39,787		$	53,745		$	50,356		$	112,357		$	104,185
Cost of sales		15,064			14,479			15,079			14,990			31,662			32,037
Gross profit		32,868			25,308			38,666			35,366			80,695			72,148

Selling, general, and administrative		33,824			29,095			36,221			35,925			75,620			70,568
Depreciation		901			866			1,653			1,697			3,273			3,251
Amortization		1,395			722			1,170			1,300			2,340			2,538
Loss from operations		(3,252	)		(5,375	)		(378	)		(3,556	)		(538	)		(4,209	)

Interest income		61			116			13			9			18			22
Interest expense		(549	)		(620	)		(557	)		(623	)		(1,162	)		(1,255	)
Discount accretion on related party receivable								-			243			-			258
Loss before income taxes		(3,740	)		(5,879	)		(922	)		(3,927	)		(1,682	)		(5,184	)
Income tax benefit		1,348			1,921			2,019			410			2,235			310
Net loss	$	(2,392	)	$	(3,958	)
Net income (loss)							$	1,097		$	(3,517	)	$	553		$	(4,874	)

Net loss per share:
Net income (loss) per share:
Basic and diluted	$	(0.17	)	$	(0.29	)	$	0.08		$	(0.25	)	$	0.04		$	(0.35	)

Weighted average number of common shares:
Basic and diluted		13,725			13,791
Basic								13,841			13,937			13,911			13,927
Diluted								13,990			13,937			14,118			13,927


COMPREHENSIVE INCOME (LOSS)
Net loss	$	(2,392	)	$	(3,958	)
Net income (loss)							$	1,097		$	(3,517	)	$	553		$	(4,874	)
Foreign currency translation adjustments,
net of income tax benefit of $42 and $342		(77	)		635
Comprehensive loss	$	(2,469	)	$	(3,323	)
net of income tax provision
of $0, $(11), $0, and $0								90			438			53			129
Comprehensive income (loss)							$	1,187		$	(3,079	)	$	606		$	(4,745	)

See notes to condensed consolidated financial statements

FRANKLIN COVEY CO.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)


	Two Quarters Ended
	February 29,			February 28,
	2020			2019
	(unaudited)
CASH FLOWS FROM OPERATING ACTIVITIES
Net income (loss)	$	553		$	(4,874	)
Adjustments to reconcile net income (loss) to net cash
provided by operating activities:
Depreciation and amortization		5,613			5,789
Amortization of capitalized curriculum costs		2,029			2,856
Stock-based compensation expense		3,644			1,989
Deferred income taxes		(2,012	)		(1,402	)
Change in fair value of contingent consideration liabilities		(91	)		76
Loss on disposal of assets		38			-
Changes in assets and liabilities, net of effect of acquired business:
Decrease in accounts receivable, net		24,556			21,197
Decrease in inventories		681			402
Decrease (increase) in prepaid expenses and other assets		(180	)		2,425
Decrease in accounts payable and accrued liabilities		(6,959	)		(6,298	)
Decrease in deferred revenue		(8,888	)		(8,842	)
Increase (decrease) in income taxes payable/receivable		(1,605	)		214
Decrease in other long-term liabilities		(6	)		(182	)
Net cash provided by operating activities		17,373			13,350

CASH FLOWS FROM INVESTING ACTIVITIES
Purchases of property and equipment		(2,516	)		(2,195	)
Curriculum development costs		(2,232	)		(1,256	)
Purchase of note receivable from bank (Note 12)		(2,600	)		-
Acquisition of business, net of cash acquired		-			(32	)
Net cash used for investing activities		(7,348	)		(3,483	)

CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds from line of credit borrowings		-			46,032
Payments on line of credit borrowings		-			(48,993	)
Proceeds from term notes payable financing		5,000			-
Principal payments on term notes payable		(2,500	)		(3,125	)
Principal payments on financing obligation		(1,139	)		(1,020	)
Purchases of common stock for treasury		(13,833	)		(12	)
Payment of contingent consideration liabilities		(911	)		(301	)
Proceeds from sales of common stock held in treasury		484			444
Net cash used for financing activities		(12,899	)		(6,975	)
Effect of foreign currency exchange rates on cash and cash equivalents		(15	)		63
Net increase (decrease) in cash and cash equivalents		(2,889	)		2,955
Cash and cash equivalents at the beginning of the period		27,699			10,153
Cash and cash equivalents at the end of the period	$	24,810		$	13,108

Supplemental disclosure of cash flow information:
Cash paid for income taxes	$	1,381		$	831
Cash paid for interest		1,144			1,276

Non-cash investing and financing activities:
Purchases of property and equipment financed by accounts payable	$	985		$	369
Use of notes receivable to modify revenue contract (Note 12)		3,246			-

See notes to condensed consolidated financial statements

FRANKLIN COVEY CO.

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

(in thousands and unaudited)

											Accumulated
	Common		Common		Additional						Other			Treasury			Treasury
	Stock		Stock		Paid-In			Retained			Comprehensive			Stock			Stock
	Shares		Amount		Capital			Earnings			Income			Shares			Amount

Balance at August 31, 2019		27,056	$	1,353	$	215,964		$	59,403		$	269			(13,087	)	$	(194,975	)
Issuance of common stock from
treasury						131									9			123
Purchase of treasury shares																		(3	)
Stock-based compensation						1,851
Cumulative translation
adjustments												(37	)
Net loss									(544	)
Balance at November 30, 2019		27,056		1,353		217,946			58,859			232			(13,078	)		(194,855	)

Issuance of common stock from
treasury						(3,361	)								241			3,591
Purchase of treasury shares															(393	)		(13,830	)
Stock-based compensation						1,793
Restricted stock award						(333	)								21			333
Cumulative translation
adjustments												90
Net income									1,097
Balance at February 29, 2020		27,056	$	1,353	$	216,045		$	59,956		$	322			(13,209	)	$	(204,761	)

See notes to condensed consolidated financial statements

FRANKLIN COVEY CO.

CONDENSED CONSOLIDATED STATEMENTS OF ~~CASH FLOWS~~CHANGES IN EQUITY – PRIOR FISCAL YEAR

(in ~~thousands)~~thousands and unaudited)

Quarter Ended
November 30, November 26,
2017 2016
(unaudited)
CASH FLOWS FROM OPERATING ACTIVITIES
Net loss $ (2,392 ) $ (3,958 )
Adjustments to reconcile net loss to net cash provided
by (used for) operating activities:
Depreciation and amortization 2,295 1,588
Stock-based compensation expense 956 1,214
Amortization of capitalized curriculum costs 1,277 977
Deferred income taxes (1,799 ) -
Increase (reduction) in contingent consideration liabilities 176 (1,013 )
Changes in assets and liabilities:
Decrease in accounts receivable, net 16,148 10,850
Decrease (increase) in inventories 26 (191 )
Increase in receivable from related party (190 ) (231 )
Increase in prepaid expenses and other assets (416 ) (1,458 )
Decrease in accounts payable and accrued liabilities (8,125 ) (6,562 )
Decrease in deferred revenue (5,570 ) (553 )
Increase in income taxes payable/receivable (53 ) (2,630 )
Increase (decrease) in other long-term liabilities 5 (911 )
Net cash provided by (used for) operating activities 2,338 (2,878 )

CASH FLOWS FROM INVESTING ACTIVITIES
Purchases of property and equipment (2,414 ) (2,040 )
Curriculum development costs (703 ) (666 )
Acquisition of business (1,109 ) -
Net cash used for investing activities (4,226 ) (2,706 )

CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds from line of credit borrowings 24,633 -
Payments on line of credit borrowings (19,960 ) -
Proceeds from term notes payable financing - 5,000
Principal payments on term notes payable (1,250 ) (1,250 )
Principal payments on financing obligation (451 ) (401 )
Purchases of common stock for treasury (1,968 ) (17 )
Proceeds from sales of common stock held in treasury 158 153
Net cash provided by financing activities 1,162 3,485
Effect of foreign currency exchange rates on cash and cash equivalents (111 ) (481 )
Net decrease in cash and cash equivalents (837 ) (2,580 )
Cash and cash equivalents at the beginning of the period 8,924 10,456
Cash and cash equivalents at the end of the period $ 8,087 $ 7,876

Supplemental disclosure of cash flow information:
Cash paid for income taxes $ 640 $ 688
Cash paid for interest 614 615

Non-cash investing and financing activities:
Purchases of property and equipment financed by accounts payable $ 901 $ 300

											Accumulated
	Common		Common		Additional						Other			Treasury			Treasury
	Stock		Stock		Paid-In			Retained			Comprehensive			Stock			Stock
	Shares		Amount		Capital			Earnings			Income			Shares			Amount

Balance at August 31, 2018		27,056	$	1,353	$	211,280		$	63,569		$	341			(13,159	)	$	(196,043	)
Issuance of common stock from
treasury						64									11			166
Purchases of common shares
for treasury																		(7	)
Stock-based compensation						946
Cumulative translation
adjustments												(309	)
Cumulative effect of
accounting change									(3,143	)
Net loss									(1,357	)
Balance at November 30, 2018		27,056		1,353		212,290			59,069			32			(13,148	)		(195,884	)

Issuance of common stock from
treasury						53									11			162
Purchases of common shares
for treasury																		(5	)
Stock-based compensation						1,043
Restricted stock award						(426	)								28			426
Cumulative translation
adjustments												438
Net loss									(3,517	)
Balance at February 28, 2019		27,056	$	1,353	$	212,960		$	55,552		$	470			(13,109	)	$	(195,301	)

See notes to condensed consolidated financial statements

FRANKLIN COVEY CO.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(unaudited)

NOTE 1 – BASIS OF PRESENTATION

General

Franklin Covey Co. (hereafter referred to as us, we, our, or the Company) is a global company focused on ~~individual and~~ organizational performance improvement. Our mission is to ~~"enable~~“enable greatness in people and organizations everywhere,"” and our ~~employees worldwide are organized~~global structure is designed to help individuals and organizations achieve sustained superior performance through changes in human behavior. We are fundamentally a content and solutions company, and we believe that our offerings and services create the connection between capabilities and results. Our expertise extends to seven crucial areas: Leadership, Execution, Productivity, Trust, Educational Improvement, Sales Performance, and Customer Loyalty. We believe that our clients are able to utilize our content to create cultures whose hallmarks are high-performing, collaborative individuals, led by effective, trust-building leaders who execute with excellence and deliver measurably improved results for all of their key stakeholders.

In the training and consulting marketplace, we believe there are three important characteristics that distinguish us from our competitors.

World Class Content – Our content is principle-centered and based on natural laws of human behavior and effectiveness. When our content is applied consistently in an organization, we believe the culture of that organization will change to enable the organization to achieve their own great purposes. Our content is designed to build new skillsets, establish new mindsets, and provide enabling toolsets to our clients.

~~Breadth and Scalability of Delivery Options~~ – We have a wide range of content delivery options, including: subscription-as-a-service (SaaS) offerings, which includes the All Access Pass and other subscription offerings; intellectual property licenses; on-site training; training led through certified facilitators; on-line learning; blended learning; and organization-wide transformational processes, including consulting and coaching.

Breadth and Scalability of Delivery Options – We have a wide range of content delivery options, including: subscription offerings, which includes the All Access Pass (available in multiple languages), the Leader in Me membership, and other subscription offerings; intellectual property licenses; on-site training; training led through certified facilitators; on-line learning; and organization-wide transformational processes, including consulting and coaching services.

~~Global Capability~~ – We have sales professionals in the United States and Canada who serve clients in the private sector and in governmental organizations; wholly owned subsidiaries in Australia, China, Japan, and the United Kingdom; and we contract with licensee partners who deliver our content and provide services in over 150

Global Capability – We have sales professionals in the United States and Canada who serve clients in the private sector and in governmental organizations; wholly-owned subsidiaries in Australia, China, Japan, the United Kingdom, Germany, Switzerland, and Austria; and we contract with licensee partners who deliver our content and provide related services in over 140 other countries and territories around the world.

We are committed to, and measure ourselves by, our ~~clients'~~clients’ achievement of transformational results.

We have some of the best-known offerings in the training industry, including a suite of individual-effectiveness and leadership-development training content based on the best-selling books, The 7 Habits of Highly Effective People, The Speed of Trust, The Leader in Me, and The 4 Disciplines of Execution, and proprietary content in the areas of Execution, Sales Performance, Productivity, Educational Improvement, and Customer Loyalty. Our offerings are described in further detail at ~~www.franklincovey.com~~.www.franklincovey.com. The information posted on our website is not incorporated into this report.

The accompanying unaudited condensed consolidated financial statements reflect, in the opinion of management, all adjustments (consisting of normal recurring accruals) necessary to present fairly the financial position and results of operations of the Company as of the dates and for the periods indicated. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States of America have been condensed or omitted pursuant to Securities and Exchange Commission (SEC) rules and regulations. The information included in this quarterly report on Form 10-Q should be read in conjunction with the consolidated financial statements and related notes included in our annual report on Form 10-K for the fiscal year ended August 31, ~~2017.~~2019.

The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the dates of the financial statements, and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates.

Our fiscal year ends on August 31 of each year. During fiscal 2017, our Board of Directors approved a change to our fiscal quarter ending dates from a modified 52/53-week calendar, in which quarterly periods ended on different dates from year-to-year, to the last day of the calendar month in each quarter. The change was made to improve comparability between fiscal periods. Beginning with the second quarter of fiscal 2017,year and our fiscal quarters end on the last day of November, February, and ~~May. We do not believe that the change in quarter ending dates had a material impact on the financial results for the quarter ended November 30, 2017.~~

~~Our sales primarily consist~~May of training and consulting services. In fiscal 2017, we exited the publishing business in Japan, which significantly reduced our sales of tangible products in the first quarter of fiscal 2018. Due to the immateriality of product and leasing sales (approximately three percent of consolidated revenues during the first quarter of 2018 combined) compared with training and consulting sales, we have condensed our reported sales and cost of sales into one line for presentation purposes.each year.

The results of operations for the quarter ended ~~November 30, 2017~~February 29, 2020 are not necessarily indicative of results expected for the entire fiscal year ending August 31, ~~2018,~~2020, or for any future periods.

Accounting Pronouncements Issued and Adopted

In ~~March~~February 2016, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) ~~2016-09,~~No. 2016-02, ~~Compensation - Stock Compensation~~Leases (Topic ~~718) - Improvements to Employee Share-Based Payment Accounting~~842). The guidance in ASU 2016-09 simplifies several aspects of the accounting for stock-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification of items on the statement of cash flows. The guidance in ASU 2016-09 is effective for public companies' annual periods, including interim periods within those fiscal years, beginning after December 15, 2016. On September 1, 2017, we adopted the provisions of ASU 2016-09. The adoption of this accounting standard did not have a material impact on our consolidated financial statements.

~~Accounting Pronouncements Issued Not Yet Adopted~~

~~On May 28, 2014, the~~, which supersedes FASB ~~issued ASU No. 2014-09,~~ ~~Revenue from Contracts with Customers (Topic 606). This new standard was issued in conjunction with the International~~ Accounting Standards Board (IASB) and is designed to create a single, principles-based process by which all businesses calculate revenue. The core principle of this standard is that an entity should recognize revenue for the transfer of goods or services equal to the amount that it expects to be entitled to

Codification (ASC) 5

receive for those goods or services. The standard also requires additional disclosure about the nature, amount, timing and uncertainty of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments, and assets recognized from costs incurred to obtain or fulfill a contract. The new standard replaces numerous individual, industry-specific revenue rules found in generally accepted accounting principles in the United States. We are required to adopt this standard on September 1, 2018, and apply the new guidance during interim periods within fiscal 2019. The new standard may be adopted using the "full retrospective" or "modified retrospective" approach. We are continuing to assess the impact of adopting ASU 2014-09 on our financial position, results of operations, and related disclosures, and we have not yet determined the method of adoption nor the full impact that the standard will have on our reported revenue or results of operations. We currently believe that the adoption of ASU No. 2014-09 will not significantly change the recognition of revenues associated with the delivery of onsite presentations and facilitator material sales. However, the recognition of revenues associated with intellectual property licenses, such as our All Access Pass, and other revenue streams may be more significantly impacted by the new standard. The Company will continue to assess the new standard along with industry trends and additional interpretive guidance, and it may adjust its implementation plan accordingly. We do not expect the adoption of ASU 2014-09 to have any impact on our operating cash flows.

~~In April 2016, the FASB issued ASU 2016-10,~~ ~~Revenue from Contracts with Customers (Topic 606) - Identifying Performance Obligations and Licensing. The guidance in ASU 2016-10 clarifies aspects of~~ Topic 606 related to identifying performance obligations and the licensing implementation guidance, while retaining the related core principles for those areas. The effective date and transition requirements for ASU 2016-10 are the same as the effective date and transition requirements for Topic 606 (ASU 2014-09) discussed above. As of November 30, 2017, we have not yet determined the full impact that ASU No. 2016-10 will have on our reported revenue or results of operations.

~~On February 25, 2016, the FASB issued ASU No. 2016-02,~~ 840, Leases. The new lease accounting standard is the result of a collaborative effort with the IASB (similar to the new revenue standard described above), although some differences remain between the two standards. This new standard will affect all entities that lease assets and will requireguidance requires lessees to recognize a lease liability and acorresponding right-of-use asset for all leases ~~(except for~~greater than 12 months. Recognition, measurement, and presentation of expenses depends upon whether the lease is classified as a finance or operating lease. We adopted the new lease guidance prospectively on September 1, 2019. As part of the adoption of ASU 2016-02, we elected to apply the package of practical expedients, which allows us to not reassess prior conclusions related to lease classification, not to recognize short-term leases ~~that have a duration~~on our balance sheet, and not to separate lease and non-lease components for our leases. On September 1, 2019, the adoption of ~~less than one year) as~~ASU 2016-02 resulted in the recognition of ~~the date~~$1.5 million of lease liabilities and right-of-use assets on ~~which the lessor makes the underlying asset available to the lessee.~~our condensed consolidated balance sheets for operating leases. For lessors, accounting for leases is substantially the same as in prior ~~periods. For public companies,~~periods and there was no impact from the adoption of ASU 2016-02 for those leases where we are the lessor. Refer to Note 5, Leases for further information regarding our leasing activity.

The lease for our corporate campus is currently accounted for as a financing obligation and related building asset on our consolidated balance sheets, as the contract represented a failed sale-leaseback under previous leasing guidance. In transition to Topic 842, we reassessed whether the previously failed sale-leaseback met the sale criteria under the new leasing standard. Based on this assessment, we determined that the sale criteria under the new leasing standard was not met and we will continue to account for the corporate campus lease as a finance obligation on our consolidated balance sheet in future periods.

Accounting Pronouncements Issued Not Yet Adopted

Credit Losses on Financial Instruments

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments. This accounting standard changes the methodology for measuring credit losses on financial instruments, including trade accounts receivable, and the timing of when such losses are recorded. ASU No. 2016-13 is effective for fiscal years, and interim periods within those years, beginning after December 15, ~~2018, including interim periods within those fiscal years.~~2019. Early adoption is permitted for ~~all entities. For leases existing at, or entered into~~fiscal years, and interim periods within those years, beginning after December 15, 2018. We expect to adopt the ~~beginning~~provisions of ASU No. 2016-13 on September 1, 2020 and are currently evaluating the ~~earliest comparative period presented in the financial statements, lessees and lessors must apply a modified retrospective transition approach. While we expect the adoption~~impact of this guidance on our financial position, results of operations, and disclosures.

Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement

In August 2018, the FASB issued ASU No. 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (ASU 2018-15). This guidance clarifies the accounting for implementation costs in a cloud computing arrangement that is a service contract and aligns the requirements for capitalizing those costs with the capitalization requirements for costs incurred to develop or obtain internal-use software. The new standard ~~will increase reported assets~~is effective for interim and ~~liabilities, as of November 30, 2017, we have not yet determined~~annual periods beginning after December 15, 2019, and early adoption is permitted. We are currently evaluating the ~~full impact that~~effects, if any, the adoption of ASU ~~2016-02 will~~2018-15 may have on our financial ~~statements.~~position, results of operations, cash flows, or disclosures.

On December 22, 2017, President Trump signed the Tax Cut and Jobs Act into law. Based on this legislation, we expect a tax benefit between $1.2 million and $1.5 million, primarily due to re-measurement of deferred tax assets and liabilities. The statutory U.S. federal income tax rate for our current fiscal year ending August 31, 2018 is expected to be 26 percent. The statutory rate applicable in future years is expected to be 21 percent.

NOTE 2 – INVENTORIES

Inventories are stated at the lower of cost or ~~market,~~net realizable value, cost being determined using the first-in, first-out method, and were comprised of the following (in thousands):


	November 30,		August 31,		February 29,		August 31,
	2017		2017		2020		2019
Finished goods	$	3,284	$	3,306	$	2,775	$	3,434
Raw materials		25		47		20		47
	$	3,309	$	3,353	$	2,795	$	3,481

NOTE 3 – TERM NOTES PAYABLE

Pursuant to the credit agreement we obtained in August 2019 (the 2019 Credit Agreement), we have the ability to borrow up to $25.0 million in term loans. At August 31, 2019, we had borrowed $20.0 million of the available term loan amount. During November 2019, we borrowed the remaining $5.0 million term loan available on the 2019 Credit Agreement. The additional $5.0 million term loan has the same terms and conditions as the previous term loan and does not change the amount of our quarterly principal payments. However, the maturity date of the term loans is extended for one year as a result of the additional payments. At February 29, 2020, our future principal payments on the term loans are as follows (in thousands):

YEAR ENDING AUGUST 31,	Amount
2020	$	2,500
2021		5,000
2022		5,000
2023		5,000
2024		5,000
	$	22,500

NOTE 34 – FAIR VALUE OF FINANCIAL INSTRUMENTS

At ~~November 30, 2017,~~February 29, 2020, the carrying value of our financial instruments approximated their fair values. The fair values of our contingent consideration liabilities from previous business acquisitions are considered ~~"level 3"~~“Level 3” measurements because we use various estimates in the valuation models to project the timing and amount of future contingent payments. The ~~valuation models described in our annual report on Form 10-K for the fiscal year ended August 31, 2017 were utilized during the current period (with updated estimates) to arrive at the estimated~~ fair value of the contingent consideration ~~liabilities. The fair value of the~~ liabilities from the acquisitions of Jhana Education (Jhana) and Robert Gregory Partners (RGP) ~~and Jhana Education (Jhana) acquisitions~~ changed as follows during the quarter and two quarters ended ~~November 30, 2017~~February 29, 2020 (in thousands):

Balance at Increases in Payments/ Balance at
August 31, 2017 Fair Value Decreases November 30, 2017
RGP Acquisition $ 913 $ - $ - $ 913
Jhana Acquisition 6,052 176 (1,109 ) 5,119
$ 6,965 $ 176 $ (1,109 ) $ 6,032

	Jhana			RGP			Total
Balance at August 31, 2019	$	3,468		$	1,761		$	5,229
Change in fair value		98			(7	)		91
Payments		(282	)		(500	)		(782	)
Balance at November 30, 2019		3,284			1,254			4,538
Change in fair value		153			(335	)		(182	)
Payments		(129	)		-			(129	)
Balance at February 29, 2020	$	3,308		$	919		$	4,227

~~Approximately $1.8~~At each quarterly reporting date, we estimate the fair value of the contingent liabilities from both the Jhana and RGP acquisitions through the use of Monte Carlo simulations. Based on the timing of expected payments, $1.3 million of the Jhana and $0.5 million of the RGP contingent consideration ~~liability was~~liabilities were recorded as ~~a component~~components of accrued liabilities inon our condensed consolidated balance sheet at ~~November 30, 2017.~~February 29, 2020. The remainder of our contingent consideration ~~liability is~~liabilities are classified as ~~a component of~~ other long-term liabilities. Due to the timing of the first Jhana contingent liability payment, the amount was classified as a component of investing activities on our condensed consolidated statement of cash flows for the quarter ended November 30, 2017.

Adjustments to the fair value of our contingent consideration liabilities are included in selling, general, and administrative expense in the accompanying condensed consolidated statements of operations.

NOTE 5 – LEASES

Lessee Obligations

In the normal course of business we rent office space, primarily for international sales administration offices, in commercial office complexes that are conducive to sales and administrative operations. We also rent warehousing and distribution facilities that are designed to provide secure storage and efficient distribution of our training products, books, and accessories. All of these leases are classified as operating leases. Operating lease assets and liabilities are recognized at the commencement date based on the present value of the lease payments over the lease term. Since most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. Leases with an initial term of 12 months or less are not recorded on the balance sheet. For operating leases, expense is recognized on a straight-line basis over the lease term. We do not have significant amounts of variable lease payments.

Some of our operating leases contain renewal options that may be exercised at our discretion after the completion of the base rental term. At February 29, 2020, we had operating leases with remaining terms ranging from less than one year to approximately six years. The amounts of assets and liabilities (in thousands) and other information related to our operating leases follows:

	Balance Sheet	February 29,
	Caption	2020
Assets:
Operating lease right of use assets	Other long-term assets	$	1,662

Liabilities:
Current:
Operating lease liabilities	Accrued liabilities		921
Long-Term:
Operating lease liabilities	Other long-term liabilities		741
		$	1,662

Weighted Average Remaining Lease Term:
Operating leases (years)			2.7

Weighted Average Discount Rate:
Operating leases			4.2	%

During the quarter and two quarters ended February 29, 2020, lease expense totaled $0.4 million and $0.8 million, respectively. For the quarter and two quarters ended February 28, 2019, lease expense also totaled $0.4 million and $0.8 million. Operating lease expense is reported in selling, general, and administrative expense in our condensed consolidated statements of operations.

The approximate future minimum lease payments under our operating leases at February 29, 2020, is as follows (in thousands):

YEAR ENDING AUGUST 31,	Amount
Remainder of 2020	$	541
2021		727
2022		202
2023		116
2024		93
Thereafter		98
Total operating lease payments		1,777
Less imputed interest		(115	)
Present value of operating lease liabilities	$	1,662

Lessor Accounting

We have subleased the majority of our corporate headquarters campus located in Salt Lake City, Utah to multiple tenants. These sublease agreements are accounted for as operating leases. We recognize sublease income on a straight-line basis over the life of the sublease agreement. The cost basis of our corporate campus was $36.0 million, which had a carrying value of $6.6 million at February 29, 2020. The following future minimum lease payments due to us from our sublease agreements at February 29, 2020, are as follows (in thousands):

YEAR ENDING AUGUST 31,	Amount
Remainder of 2020	$	1,955
2021		2,341
2022		1,514
2023		1,514
2024		1,527
Thereafter		1,275
	$	10,126

For the quarter and two quarters ended February 29, 2020, sublease revenue totaled $1.0 million and $1.9 million, respectively. During the quarter and two quarters ended February 28, 2019, sublease revenue also totaled $1.0 million and $1.9 million. Sublease revenues are included in net sales in the accompanying condensed consolidated statements of operations.

NOTE 6 – SHAREHOLDERS’ EQUITY

In December 2019, Knowledge Capital Investment Group (Knowledge Capital), an investor which held 2.8 million shares of our common stock stemming from its initial investment in Franklin Covey over 20 years ago, wound up its operations and distributed its assets to investors. On December 9, 2019, prior to the distribution of its assets to investors, we purchased 284,608 shares of our common stock from Knowledge Capital at $35.1361 per share, for an aggregate purchase price of $10.1 million, including legal costs. Our CEO and a member of our Board of Directors each owned a partnership interest in Knowledge Capital. As of the date hereof, Knowledge Capital does not own any shares of our common stock.

NOTE 7 – REVENUE

Contract Balances

Our deferred revenue totaled $56.9 million at February 29, 2020 and $65.8 million at August 31, 2019, of which $2.6 million and $3.6 million were classified as components of other long-term liabilities at February 29, 2020, and August 31, 2019, respectively. The amount of deferred revenue that was generated from subscription offerings totaled $48.0 million at February 29, 2020 and $58.2 million at August 31, 2019. During the quarter and two quarters ended February 29, 2020, we recognized $21.4 million and $42.5 million of previously deferred subscription revenue.

Remaining Performance Obligations

When possible, we enter into multi-year non-cancellable contracts which are invoiced either upon execution of the contract or at the beginning of each annual contract period. ASC Topic 606 introduced the concept of remaining transaction price which represents contracted revenue that has not yet been recognized, including unearned revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price is influenced by factors such as seasonality, the average length of the contract term, and the ability of the Company to continue to enter multi-year non-cancellable contracts. At February 29, 2020, we had $82.7 million of remaining performance obligations, including the amount of deferred revenue related to our subscription offerings, of which approximately 75 percent will be recognized over the next 12 months. The remaining performance obligation does not include other deferred revenue, as amounts included in other deferred revenue include items such as deposits that are generally refundable at the client’s request prior to the satisfaction of the obligation.

Disaggregated Revenue Information

Refer to Note 11, Segment Information, to these condensed consolidated financial statements for our disaggregated revenue information.

NOTE 48 – STOCK-BASED COMPENSATION

The cost of our stock-based compensation plans is included in selling, general, and administrative ~~expenses~~expense in the accompanying condensed consolidated statements of operations. ~~The total cost of our~~Our stock-based compensation ~~plans~~expense was ~~as follows~~comprised of the following for the periods presented (in thousands):

Quarter Ended
November 30, November 26,
2017 2016
Performance awards $ 791 $ 1,078
Unvested share awards 131 113
Employee stock purchase plan 34 23
$ 956 $ 1,214


	Quarter Ended				Two Quarters Ended
	February 29,		February 28,		February 29,		February 28,
	2020		2019		2020		2019
Long-term incentive awards	$	1,566	$	824	$	3,201	$	1,557
Restricted stock awards		175		175		350		350
Employee stock purchase plan		52		44		93		82
	$	1,793	$	1,043	$	3,644	$	1,989

During the ~~quarter~~two quarters ended ~~November 30, 2017,~~February 29, 2020, we issued ~~251,234~~270,531 shares of our common stock ~~to employees for~~under various stock-based compensation ~~awards.~~arrangements. Our stock-based compensation plans also allow shares to be withheld to cover statutory income taxes if so elected by the award recipient. During the first ~~quarter~~two quarters of fiscal ~~2018,~~2020, we withheld ~~102,765~~103,117 shares of our common stock ~~to cover statutory~~for taxes on stock-based compensation ~~awards that vested during the quarter.~~arrangements, which had a fair value of $3.6 million. The following is a description of the developments in our stock-based compensation plans during the quarter and two quarters ended ~~November 30, 2017.~~February 29, 2020.

~~Performance Awards~~Stock Options

During December 2019, our Chief Executive Officer (CEO) and Chief Financial Officer (CFO) exercised stock options. Nearly all of the stock options exercised would have expired in January 2020. The following information applies to our stock option activity during the two quarters ended February 29, 2020.

				Weighted
				Avg. Exercise
	Number of			Price Per
	Stock Options			Share
Outstanding at August 31, 2019		568,750		$	11.67
Granted		-			-
Exercised		(350,000	)		(11.73	)
Forfeited		-			-

Outstanding at February 29, 2020		218,750		$	11.57

Options vested and exercisable at
February 29, 2020		218,750		$	11.57

The stock options were exercised on a net basis (no cash was paid to exercise the options) and we withheld 102,656 shares of our common stock with a fair value of $3.6 million for income taxes. The intrinsic value of the exercised options totaled $8.0 million and we recognized an income tax benefit of $1.8 million (Note 9) during the quarter ended February 29, 2020. The remaining stock options outstanding at February 29, 2020 expire in January 2021.

Fiscal 2020 Restricted Stock Award

Our annual restricted stock award granted to non-employee members of the Board of Directors is administered under the terms of the 2019 Franklin Covey Co. Omnibus Incentive Plan, and is designed to provide our non-employee directors, who are not eligible to participate in our employee stock purchase plan, an opportunity to obtain an interest in the Company through the acquisition of shares of our common stock. The annual award is granted in January (following the annual shareholders’ meeting) of each year. For the fiscal 2020 award, each eligible director received a whole-share grant equal to $100,000 with a one-year vesting period. Our restricted stock award activity during the two quarters ended February 29, 2020 consisted of the following:

				Weighted-Average
				Grant Date
	Number of			Fair Value
	Shares			Per Share
Restricted stock awards at
August 31, 2019		28,525		$	24.54
Granted		21,420			32.68
Forfeited		-			-
Vested		(28,525	)		24.54
Restricted stock awards at
February 29, 2020		21,420		$	32.68

At February 29, 2020, there was $0.6 million of unrecognized compensation expense remaining on the fiscal 2020 Board of Director restricted share award.

Fiscal 2020 Long-Term Incentive Plan Award

On ~~November 14, 2017,~~October 18, 2019, the Organization and Compensation Committee ~~(the Compensation Committee)~~ of the Board of Directors granted a new ~~performance-based~~ long-term incentive plan (LTIP) award to our executive officers and members of senior management. The fiscal ~~2018~~2020 LTIP award is similar to the fiscal 2019 LTIP award and has three tranches, one of which ~~consist~~has a time-based vesting condition and two of which have performance-based vesting conditions as described below:

Time-Based Award Shares – Twenty-five percent of the ~~following: 1)~~2020 LTIP award shares ~~that~~ vest to participants after three years of ~~service; 2)~~service. The total number of shares that may be earned by participants after three years of service is 25,101 shares. The number of shares awarded in this tranche is not variable and will not fluctuate based on financial measures.

Performance-Based Award Shares – The remaining two tranches of the 2020 LTIP award are based on fiscal ~~2020~~2022 qualified adjusted earnings before interest, taxes, depreciation, and amortization (Adjusted EBITDA); and 3) fiscal ~~2020~~2022 subscription ~~sales. Twenty-five percent of a participant's award vests after three years of~~ service and the number of shares awarded in this tranche will not fluctuate based on financial measures. The number of shares granted in this tranche totals 42,883 shares. The remaining two tranches of the award are divided between the achievement of certain levels of Adjusted EBITDA and subscription sales, ~~recognized in fiscal 2020.~~respectively. The number of shares that will vest to participants for these two tranches is variable and may be 50 percent of the award (minimum award threshold) or up to 200 percent of the ~~participant's~~participant’s award (maximum threshold). depending on the levels of qualified Adjusted EBITDA and subscription service sales achieved. The number of shares that may be earned for achieving 100 percent of the performance-based objectives totals 75,315 shares. The maximum number of shares that may be awarded in connection with ~~these~~the performance-based tranches of the 2020 LTIP totals ~~257,300~~150,630 shares.

The fiscal ~~2018~~2020 LTIP has a three-year life and expires on August 31, ~~2020.~~2022.

Compensation expense recognized during the quarter and two quarters ended ~~November 30, 2017,~~February 29, 2020, for ~~performance~~long-term incentive plan awards in the table above includes expense related to awards granted in previous periods for which we believe the performance conditions are probable of being achieved.

Employee Stock Purchase Plan

We have an employee stock purchase plan (ESPP) that offers qualified employees the opportunity to purchase shares of our common stock at a price equal to 85 percent of the average fair market value of our common stock on the last trading day of each fiscal quarter. During the quarter and two quarters ended ~~November 30, 2017,~~February 29, 2020, we issued ~~9,887~~7,293 shares and 15,427 shares of our common stock to participants in the ESPP.

NOTE 9 – INCOME TAXES

For the two quarters ended February 29, 2020, we recorded an income tax benefit of $2.2 million on a pre-tax loss of $1.7 million, which resulted in an effective tax benefit rate of approximately 133 percent for the first half of fiscal 2020. We computed income taxes by applying an estimated annual effective income tax rate to the consolidated pre-tax loss for the period, adjusting for discrete items arising during the period, including the exercise of stock options during the second quarter of fiscal 2020 (Note 8). The exercise of stock options during fiscal 2020 produced an income tax benefit of $1.8 million for the period. Our annual effective rate was greater than our U.S. statutory rate, primarily due to non-deductible expenses and effective foreign tax rates which are significantly higher than the U.S. statutory rate.

815

NOTE 510 – ~~EARNINGS~~INCOME (LOSS) PER SHARE

The following ~~is a reconciliation from basic earnings~~schedule shows the calculation of income (loss) per share ~~(EPS) to diluted EPS~~for the periods presented (in thousands, except per-share amounts).

Quarter Ended
November 30, November 26,
2017 2016
Numerator for basic and
diluted earnings per share:
Net loss $ (2,392 ) $ (3,958 )

Denominator for basic and
diluted earnings per share:
Basic weighted average shares
outstanding 13,725 13,791
Effect of dilutive securities:
Stock options and other
stock-based awards - -
Diluted weighted average
shares outstanding 13,725 13,791

EPS Calculations:
Net loss per share:
Basic $ (0.17 ) $ (0.29 )
Diluted (0.17 ) (0.29 )

Since we incurred a net loss for the quarter ended November 30, 2017, no potentially dilutive securities are included in the calculation of diluted earnings per share because such effect would be anti-dilutive. The number of dilutive stock options and other stock-based awards for the quarter ended November 30, 2017 would have been approximately 281,000 shares. Other securities, including stock-based compensation instruments, may have a dilutive effect upon our EPS calculation in future periods if we achieve specified targets.

	Quarter Ended					Two Quarters Ended
	February 29,		February 28,			February 29,		February 28,
	2020		2019			2020		2019
Numerator for basic and
diluted loss per share:
Net income (loss)	$	1,097	$	(3,517	)	$	553	$	(4,874	)

Denominator for basic and
diluted loss per share:
Basic weighted average shares
outstanding		13,841		13,937			13,911		13,927
Effect of dilutive securities:
Stock options and other
stock-based awards		149		-			207		-
Diluted weighted average
shares outstanding		13,990		13,937			14,118		13,927

EPS Calculations:
Net income (loss) per share:
Basic and diluted	$	0.08	$	(0.25	)	$	0.04	$	(0.35	)

NOTE 611 – SEGMENT INFORMATION

Segment Information

Our sales are primarily comprised of training and consulting services. ~~During the first quarter~~Our internal reporting and operating structure is currently organized around two divisions. The Enterprise Division, which consists of ~~fiscal 2018, we reorganized~~ our ~~operations into two new divisions: the Enterprise Division~~Direct Office and International Licensee segments and the Education ~~Division. The Enterprise~~ Division, ~~consists~~which is comprised of ~~sales channels that~~our Education practice. Based on the applicable guidance, our operations are primarily focused on sales of the All Access Pass and related services to both corporate and governmental entities. Paul S. Walker was named President of the Enterprise Division during the quarter ended November 30, 2017. The Education Division is focused on sales to educational institutions, including elementary schools, middle schools, high schools, and colleges and universities. M. Sean Covey was appointed President of the Education Division during the quarter ended November 30, 2017. Our internal reporting structure was revised to reflect these changes and is now comprised of three ~~operating~~reportable segments and a corporate services group. The former Strategic Markets operating segment was absorbed by the Direct Office operating segment since their target customers and sales methodologies are essentially identical. The remaining operating segments were determined to be reportable segments under the applicable accounting guidance. The following is a brief description of our reportable segments:

9Direct Offices – Our Direct Office segment has a depth of expertise in helping organizations solve problems that require changes in human behavior, including leadership, productivity, execution, trust, and sales performance. We have a variety of principle-based offerings that help build winning and profitable cultures. This segment includes our sales personnel that serve the United States and Canada; our international sales offices located in Japan, China, the United Kingdom, Australia, Germany, Switzerland, and Austria; our government services sales channel; and our public programs operations.

International Licensees – Our independently owned international licensees provide our offerings and services in countries where we do not have a directly-owned office. These licensee partners allow us to expand the reach of our services to large multinational organizations as well as smaller organizations in their countries. This segment’s results are primarily comprised of royalty revenues received from these licensees.

Education Practice – Centered around the principles found in The Leader in Me, the Education practice is dedicated to helping educational institutions build a culture that will produce great results. We believe these results are manifested by increases in student performance, improved school culture, decreased disciplinary issues, and increased teacher engagement and parental involvement. This segment includes our domestic and international Education practice operations, which are focused on sales to educational institutions such as elementary schools, high schools, and colleges and universities.

·	~~Direct Offices –~~ This group includes our sales personnel that serve the United States and Canada; our international sales offices located in Japan, China, the United Kingdom, and Australia; our governmental sales channel; and our public program operations.

~~Education Practice –~~ ~~This group includes our domestic and international Education practice operations, which are focused on sales to educational institutions.~~

Corporate and Other – Our corporate and other information includes leasing operations, shipping and handling revenues, royalty revenues from Franklin Planner Corp. (Note 12), and certain corporate administrative functions.

·	~~International Licensees –~~ ~~This division is primarily comprised of our international licensees' royalty revenues. The international licensees are included in the Enterprise Division.~~

·	~~Corporate and Other –~~ ~~Our corporate and other information includes leasing operations, shipping and handling revenues, and certain corporate administrative expenses.~~

We have determined that the ~~Company's~~Company’s chief operating decision maker ~~continues to be~~is the CEO, and the primary measurement tool used in business unit performance analysis is Adjusted EBITDA, which may not be calculated as similarly titled amounts disclosed by other companies. Adjusted EBITDA is a non-GAAP financial measure. For reporting purposes, our consolidated Adjusted EBITDA may be calculated as our net income or loss ~~from operations~~ excluding ~~stock-based compensation,~~interest expense, income taxes, depreciation expense, amortization expense, stock-based compensation expense, and certain other charges such as ~~restructuring charges, impaired asset charges, and~~ adjustments for changes in the fair value of contingent liabilities arising from business acquisitions. ~~Prior period segment~~We reference this non-GAAP financial measure in our decision making because it provides supplemental information ~~was reclassified~~that facilitates consistent internal comparisons to ~~conform~~the historical operating performance of prior periods and we believe it provides investors with greater transparency to ~~our current reporting~~evaluate operational activities and ~~operating structure.~~financial results.

Our operations are not capital intensive and we do not own any manufacturing facilities or equipment. Accordingly, we do not allocate assets to the ~~divisions~~reportable segments for analysis purposes. Interest expense and interest income are primarily generated at the corporate level and are not allocated. Income taxes are likewise calculated and paid on a corporate level (except for entities that operate in foreign jurisdictions) and are not allocated for analysis purposes. We periodically make minor changes to our reporting structure in the normal course of operations. The segment information presented below reflects certain revisions to our reporting structure which occurred during the second quarter of fiscal 2019. Prior period segment information has been revised to conform with our current segment reporting.

We account for the following segment information on the same basis as the accompanying condensed consolidated financial statements (in thousands).

Sales to
Quarter Ended External Adjusted
November 30, 2017 Customers Gross Profit EBITDA

Direct offices $ 34,197 $ 24,561 $ 3,078
Education practice 9,176 5,430 (670 )
International licensees 3,320 2,503 1,412
Total 46,693 32,494 3,820
Corporate and eliminations 1,239 374 (3,218 )
Consolidated $ 47,932 $ 32,868 $ 602

Quarter Ended
November 26, 2016

Direct offices $ 26,383 $ 16,937 $ (1,761 )
Education practice 8,743 5,024 233
International licensees 3,431 2,652 1,308
Total 38,557 24,613 (220 )
Corporate and eliminations 1,230 695 (2,599 )
Consolidated $ 39,787 $ 25,308 $ (2,819 )

1017

	Sales to
Quarter Ended	External				Adjusted
February 29, 2020	Customers		Gross Profit		EBITDA

Enterprise Division:
Direct offices	$	37,973	$	28,702	$	4,734
International licensees		2,691		2,237		1,384
		40,664		30,939		6,118
Education practice		10,893		6,460		(1,068	)
Corporate and eliminations		2,188		1,267		(994	)
Consolidated	$	53,745	$	38,666	$	4,056

Quarter Ended
February 28, 2019

Enterprise Division:
Direct offices	$	36,414	$	27,294	$	2,543
International licensees		2,906		2,221		1,218
		39,320		29,515		3,761
Education practice		9,698		5,429		(909	)
Corporate and eliminations		1,338		422		(1,888	)
Consolidated	$	50,356	$	35,366	$	964

Two Quarters Ended
February 29, 2020

Enterprise Division:
Direct offices	$	80,085	$	60,113	$	10,444
International licensees		6,411		5,357		3,419
		86,496		65,470		13,863
Education practice		21,974		13,117		(2,171	)
Corporate and eliminations		3,887		2,108		(2,675	)
Consolidated	$	112,357	$	80,695	$	9,017

Two Quarters Ended
February 28, 2019

Enterprise Division:
Direct offices	$	74,885	$	54,364	$	6,183
International licensees		6,583		5,084		2,846
		81,468		59,448		9,029
Education practice		20,044		11,822		(1,174	)
Corporate and eliminations		2,673		878		(3,722	)
Consolidated	$	104,185	$	72,148	$	4,133

As a result of the change in our segments, all of the goodwill previously included in the Strategic Markets segment was reassigned to the Direct Office segment. As of November 30, 2017, our goodwill balances were $16.8 million in the Direct Offices segment, $2.3 million in the Education Practice segment, and $5.1 million in the International Licensee segment. In conjunction with the change in reportable segments, we evaluated goodwill in the Direct Offices and Strategic Markets reportable segments for impairment, both before and after the segment change, and determined that goodwill was not impaired.

A reconciliation of our consolidated Adjusted EBITDA to consolidated net ~~loss~~income (loss) is provided below (in thousands).

							Quarter Ended						Two Quarters Ended
							February 29,			February 28,			February 29,			February 28,
	Quarter Ended						2020			2019			2020			2019
	November 30,			November 26,
	2017			2016
Enterprise Adjusted EBITDA	$	3,820		$	(220	)
Segment Adjusted EBITDA							$	5,050		$	2,852		$	11,692		$	7,855
Corporate expenses		(3,218	)		(2,599	)		(994	)		(1,888	)		(2,675	)		(3,722	)
Consolidated Adjusted EBITDA		602			(2,819	)		4,056			964			9,017			4,133
Stock-based compensation expense		(956	)		(1,214	)		(1,793	)		(1,043	)		(3,644	)		(1,989	)
Reduction (increase) in contingent
consideration liabilities		(176	)		1,013
China office start-up costs		-			(479	)
ERP system implementation costs		(426	)		(288	)
Decrease (increase) in the fair value of
contingent consideration liabilities								182			(52	)		91			(76	)
Knowledge Capital wind-down costs								-			-			(389	)		-
Licensee transition costs								-			(428	)		-			(488	)
Depreciation		(901	)		(866	)		(1,653	)		(1,697	)		(3,273	)		(3,251	)
Amortization		(1,395	)		(722	)		(1,170	)		(1,300	)		(2,340	)		(2,538	)
Loss from operations		(3,252	)		(5,375	)		(378	)		(3,556	)		(538	)		(4,209	)
Interest income		61			116			13			9			18			22
Interest expense		(549	)		(620	)		(557	)		(623	)		(1,162	)		(1,255	)
Discount accretion on related
party receivable								-			243			-			258
Loss before income taxes		(3,740	)		(5,879	)		(922	)		(3,927	)		(1,682	)		(5,184	)
Income tax benefit		1,348			1,921			2,019			410			2,235			310
Net loss	$	(2,392	)	$	(3,958	)
Net income (loss)							$	1,097		$	(3,517	)	$	553		$	(4,874	)

Revenue by Category

The following table presents our revenue disaggregated by geographic region (in thousands).

	Quarter Ended				Two Quarters Ended
	February 29,		February 28,		February 29,		February 28,
	2020		2019		2020		2019

Americas	$	42,721	$	39,839	$	86,756	$	80,757
Asia Pacific		7,089		7,398		17,228		16,678
Europe/Middle East/Africa		3,935		3,119		8,373		6,750
	$	53,745	$	50,356	$	112,357	$	104,185

The following table presents our revenue disaggregated by type of service (in thousands).

Quarter Ended	Services and						Leases and
February 29, 2020	Products		Subscriptions		Royalties		Other		Consolidated

Enterprise Division:
Direct offices	$	21,644	$	15,172	$	1,157	$	-	$	37,973
International licensees		410		-		2,281		-		2,691
		22,054		15,172		3,438		-		40,664
Education practice		2,950		6,192		1,751		-		10,893
Corporate and eliminations		-		-		935		1,253		2,188
Consolidated	$	25,004	$	21,364	$	6,124	$	1,253	$	53,745

Quarter Ended
February 28, 2019

Enterprise Division:
Direct offices	$	23,102	$	12,416	$	896	$	-	$	36,414
International licensees		517		-		2,389		-		2,906
		23,619		12,416		3,285		-		39,320
Education practice		2,583		5,368		1,747		-		9,698
Corporate and eliminations		-		-		-		1,338		1,338
Consolidated	$	26,202	$	17,784	$	5,032	$	1,338	$	50,356

Two Quarters Ended
February 29, 2020

Enterprise Division:
Direct offices	$	48,895	$	29,461	$	1,729	$	-	$	80,085
International licensees		1,000		-		5,411		-		6,411
		49,895		29,461		7,140		-		86,496
Education practice		6,535		13,010		2,429		-		21,974
Corporate and eliminations		-		-		1,314		2,573		3,887
Consolidated	$	56,430	$	42,471	$	10,883	$	2,573	$	112,357

Two Quarters Ended
February 28, 2019

Enterprise Division:
Direct offices	$	48,111	$	25,091	$	1,683	$	-	$	74,885
International licensees		1,389		-		5,194		-		6,583
		49,500		25,091		6,877		-		81,468
Education practice		6,501		11,080		2,463		-		20,044
Corporate and eliminations		-		-		-		2,673		2,673
Consolidated	$	56,001	$	36,171	$	9,340	$	2,673	$	104,185

NOTE 712 – INVESTMENT IN FC ORGANIZATIONAL PRODUCTS

We ~~own~~owned a 19.5 percent interest in FC Organizational Products (FCOP), an entity that purchased substantially all of our consumer ~~solution~~solutions business unit assets in fiscal 2008 for the purpose of selling planners and related organizational products under a comprehensive licensing agreement. ~~Due~~On November 4, 2019, FCOP sold substantially all of its assets to ~~significant operating losses incurred after~~Franklin Planner Corporation (FPC), a new unrelated entity, and FCOP was dissolved. FPC is expected to continue FCOP’s business of selling planners and other related consumer products based on the ~~establishment~~license agreement which granted FCOP the exclusive rights described below. In connection with this transaction, we exchanged approximately $3.2 million of receivables from FCOP to amend the term and royalty provisions of the existing license agreement. The $3.2 million included a $2.6 million note receivable, which represented FCOP’s third-party bank debt that we purchased directly from the bank on the transaction date. The amended license agreement grants the exclusive right to use certain of our trademarks and other intellectual property in connection with certain consumer products and provides us with minimum royalties of approximately $1.3 million per year. We are also entitled to receive additional variable royalties if certain FPC financial metrics exceed specified levels. FPC assumed the amended license agreement from FCOP upon the purchase of FCOP ~~we reconsidered whether FCOP was~~assets. We recorded the $3.2 million consideration for the amendment to the license agreement as a variable interest entity as defined under FASC 810, and determined that FCOP was a variable interest entity. We further determined that we are not the primary beneficiary of FCOP because we do not have the ability to direct the activities that most significantly impact FCOP's economic performance, which primarily consistcapitalized cost of the ~~day-to-day sale~~license and will reduce our royalty revenue by amortizing this amount over the remainder of ~~planning products~~the initial term of the license agreement, which ends in approximately 30 years. During the quarter and ~~related accessories,~~two quarters ended February 29, 2020, we recognized $0.9 million and we$1.3 million of net royalty revenues from the amended license agreement with FPC.

We do not have an ownership interest in FPC, do not have any obligation to ~~absorb losses or~~provide additional subordinated support to FPC, and do not have control over the ~~right to receive benefits from FCOP that could potentially be significant.~~

We account for our investment in FCOP using the equity method of accounting. However, we have not recorded our share of FCOP's losses in the accompanying condensed consolidated statements of operations because we have impaired and written off investment balances in previous periods, as defined within the applicable accounting guidance, in excess of our share of FCOP's losses through November 30, 2017.

~~The~~day-to-day operations of ~~FCOP are~~FPC, which primarily ~~financed by~~consist of the sale of planning products and ~~accessories~~accessories. We receive payments for royalties and rented space from FPC. At February 29, 2020, we had $0.9 million receivable from FPC and at August 31, 2019, we had $1.0 million receivable from FCOP, each of which are recorded in ~~the normal course~~current assets. Since most of ~~business. The majority of FCOP's~~FPC’s sales and cash flows are seasonal and occur between October and ~~January. Accordingly,~~January, we ~~generally~~expect to receive ~~payment on~~the majority of the required cash payments for royalties and outstanding receivables during our second and third quarters of each fiscal year. ~~At November 30, 2017,~~During the quarter ended February 29, 2020, we ~~had~~received $1.9 million ~~(net~~ of ~~$0.6~~cash from FPC as payment for royalties and reimbursable operating costs.

NOTE 13 – SUBSEQUENT EVENTS

Effects of COVID-19 Pandemic

With the rapid spread of COVID-19 around the world and the continuously evolving responses to the pandemic, we have witnessed the significant and growing negative impact of COVID-19 on the global economic and operating environment. Due to the rapidly changing business and education environment, unprecedented market volatility, and other circumstances resulting from the COVID-19 pandemic, we are currently unable to fully determine the extent of COVID-19’s impact on our business in future periods. However, we are monitoring the rapidly evolving situation and its potential impacts on our financial position, results of operations, and cash flows.

Revolving Line of Credit

Subsequent to February 29, 2020, we obtained $14.9 million ~~discount) receivable~~of cash (the available proceeds) from ~~FCOP, compared with $1.7 million (net~~our revolving line of ~~$0.7 million discount) receivable at August 31, 2017.~~credit. These ~~receivables are classified as components of current and long-term assets~~proceeds will be included in our ~~condensed consolidated~~reported cash balance ~~sheets based on expected payment dates. The long-term receivables have been discounted using a rate of 15 percent.~~for future periods until the amount is repaid.

1121

ITEM 2. ~~MANAGEMENT'S~~MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

~~Management's~~Management’s discussion and analysis contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based upon ~~management's~~management’s current expectations and are subject to various uncertainties and changes in circumstances. Important factors that could cause actual results to differ materially from those described in forward-looking statements are set forth below under the heading ~~"Safe~~“Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995."”

We suggest that the following discussion and analysis be read in conjunction with the Consolidated Financial Statements and ~~Management's~~Management’s Discussion and Analysis of Financial Condition and Results of Operations included in our Annual Report on Form 10-K for the year ended August 31, ~~2017.~~2019.

RESULTS OF OPERATIONS

Overview

Franklin Covey Co. is a global company focused on individual and organizational performance improvement. We believe that our content and services create the connection between capabilities and results. Our business is currently structured around two divisions, the Enterprise Division and the Education Division. The ~~first~~Enterprise Division consists of our Direct Office and International Licensee segments and is focused on selling our offerings to corporations, governments, not-for-profits, and other related organizations. Franklin Covey offerings delivered through the Enterprise Division are designed to help organizations and individuals achieve their own great results. Our Education Division is centered around the principles found in The Leader in Me and is dedicated to helping educational institutions build cultures that will produce great results, including increased student performance, improved school culture, and increased parental and teacher involvement.

During 2016, we introduced the All Access Pass (AAP), which we believe is a ground-breaking subscription service that allows our clients unlimited access to our content through an electronic portal. We believe the All Access Pass is a revolutionary and innovative way to deliver our content to clients of various sizes, including large, multinational organizations in a flexible and cost-effective manner. Clients may utilize complete offerings such as The 7 Habits of Highly Effective People and The 5 Choices to Extraordinary Productivity, or use individual concepts from any of our well-known offerings to create a custom solution to fit their organizational or individual training needs. We have also translated All Access Pass materials into numerous additional languages, which allows the AAP to be used effectively by multinational entities and provides for greater international sales opportunities. The AAP is primarily sold through our Enterprise Division.

In our Education Division, we have launched our Leader in Me membership, which provides coaching, access to the Leader in Me online service, and authorizes use of Franklin Covey’s proprietary intellectual property. The Leader in Me online service provides access to student leadership guides, leadership lessons, illustrated leadership stories, and a variety of other resources to enable an educational institution to effectively implement and utilize the Leader in Me program. We believe that the tools and resources available through the Leader in Me membership will provide measurable results that are designed to develop student leadership, improve school culture, and increase academic proficiency.

Each of our subscription offerings allow clients to participate in training through a variety of delivery modalities, including on-line services and virtual training courses, which allow for presentation of our content to both clients and classrooms which are working remotely. We believe that our investments in multiple high-quality offerings and content combined with multiple delivery modalities provide a learning environment that can be effectively tailored to both corporate and individual settings.

Our financial performance for the second quarter of ~~our~~ fiscal ~~year includes~~2020, which ended on February 29, 2020, continued the ~~months of September, October,~~momentum and ~~November. Our~~growth trajectory that began in the first quarter of fiscal ~~2018~~2020, despite the difficulties from the COVID-19 (or coronavirus) outbreak that significantly impacted our business at our Asian direct offices and at many of our licensee operations. For the quarter ended ~~on November 30, 2017, and~~February 29, 2020, our consolidated sales increased 7% to $53.7 million compared with $50.4 million in the ~~first~~second quarter of fiscal 2019. Our second quarter sales growth was broad based through both our Enterprise and Education Divisions and was primarily attributable to increased subscription service revenues. Increased sales for the second quarter led to increased gross profit and significantly improved operating results when compared with the prior ~~year~~year.

For the quarter ended ~~on November 26, 2016. On January 20, 2017,~~February 29, 2020, our Board of Directors approved a change to our fiscal quarter ending dates from a modified 52/53-week calendar, in which quarterly periods ended on different dates from year-to-year, to the last day of the calendar month in each quarter. The change was made to improve comparability between fiscal periods. Beginningreported subscription and subscription-related revenue grew 24% compared with the second quarter of fiscal ~~2017,~~2019. At February 29, 2020, we had $48.0 million of deferred subscription revenue on our ~~fiscal quarters end on the last day of November, February, and May. We do not believe that the change in quarter ending dates had~~balance sheet, a ~~material impact on the financial results for the quarter ended November 30, 2017.~~

At its core, Franklin Covey Co. is a content and solutions company. During our history, we have created and developed world-class content designed to help our clients solve challenges which require significant and lasting changes in human behavior. Several years ago, we began moving from simply selling training courses to providing fully-integrated solutions and practices which were focused on helping organizational clients successfully execute on their strategic priorities, develop their leaders, and build winning cultures. Two years ago, we determined that we could substantially expand the breadth and depth of our client impact, and the lifetime value of our clients, if we moved from selling content on a course-by-course basis, to a subscription-as-a-service (SaaS) basis, such as through the All Access Pass (AAP).

The All Access Pass provides our clients with a compelling value proposition under which they receive: (1) unlimited access to our content and solutions; (2) the ability to assemble, integrate and deliver this content through an almost limitless combination of delivery modalities, and soon in 16 languages worldwide; (3) the services of an implementation specialist to help curate and organize the content and solutions in the AAP to exactly meet their needs; (4) a cost per population trained which is less than21%, or equal to that offered by other providers for just a single course through a single delivery modality; and (5) an array of affordable add-on implementation services to help them accomplish their key "jobs-to-be-done."

~~Since its introduction in the first quarter of fiscal 2016, AAP and related services amounts invoiced have grown steadily on a year-over-year basis, from $7.1~~$8.4 million, ~~in the first quarter of fiscal 2017 to $9.2 million in the first quarter of fiscal 2018. Including our Education membership subscription~~

~~and related services, our total SaaS amounts invoiced increased to $14.3 million in the first quarter of fiscal 2018,~~increase compared with ~~$13.5 million in the prior year.~~deferred subscription revenue on our balance sheet at February 28, 2019. At ~~November 30, 2017,~~February 29, 2020, we had ~~$15.9~~$34.8 million of unbilled deferred revenue ~~which~~compared with $25.0 million of unbilled deferred revenue at February 28, 2019. Unbilled deferred revenue represents business that is contracted but unbilled, and excluded from our balance sheet. ~~We believe that multi-year contractual arrangements will provide value to our clients and a more predictable revenue stream for the Company in future periods.~~

While the rewards of a SaaS business model are appealing to our clients and to us, we also recognized that the transition to a SaaS business model would be disruptive, both to our financial reporting, since subscription revenues are required to be deferred and recognized over the lives of the subscriptions, and to our existing business model as clients transition from traditional delivery channels. As expected, the transition to the SaaS business model has been disruptive, especially to fiscal 2017 financial results, as we deferred a significant amount of revenue. But we believe that the transition to a SaaS business model is working and we are beginning to see the benefits of this business model in the first quarter of fiscal 2018. For the quarter ended November 30, 2017, our consolidated sales increased 20 percent to $47.9 million compared with $39.8 million in the first quarter of fiscal 2017. Sales growth and the corresponding improvement in our gross margin were primarily driven by the recognition of previously deferred high-margin subscription sales during the quarter. These improvements were partially offset by increased operating expenses as we continue to work through the transition to a subscription model and seek to reorganize and optimize our operations in order to improve profitability. We believe the first quarter of fiscal 2018 represents a key inflection point that we believe will begin a pattern of improved financial performance compared with prior periods. However, the ongoing transition to the SaaS business model may continue to present challenges to our quarterly financial results during certain periods of fiscal 2018 when compared with the prior year.

Our financial results for the quarter ended ~~November 30, 2017~~February 29, 2020 were ~~affected~~influenced by a number of factors, which are described in further detail throughout this discussion and analysis. The following is a summary of key financial results for the second quarter ~~ended November 30, 2017:~~of fiscal 2020:

~~Sales~~ – Our net sales for the quarter ended November 30, 2017 totaled $47.9 million compared with $39.8 million in the first quarter of the prior year. As mentioned above, the improvement in sales was primarily driven by the recognition of previously deferred subscription revenues. In addition, our sales were also favorably impacted by the acquisition of businesses in fiscal 2017, a large intellectual property contract that was obtained in the first quarter of fiscal 2018, increased onsite presentation revenue, and increased Education Division revenues.

Sales – Our consolidated sales for the second quarter of fiscal 2020 increased 7% to $53.7 million, compared with sales of $50.4 million in the second quarter of fiscal 2019. Sales growth during the quarter was broad-based across our Divisions. Enterprise Division sales during the second quarter of fiscal 2020 increased 3% to $40.7 million, compared with $39.3 million in fiscal 2019, despite significant decreases in the Company’s China and Japan direct offices, and certain international licensees related to business disruption from the COVID-19 outbreak. Education Division revenues increased 12% to $10.9 million, compared with $9.7 million in the second quarter of fiscal 2019. Our sales growth was primarily driven by increased sales of subscription services in both the Enterprise and Education Divisions.

~~Cost of Sales/Gross Profit~~ – Our cost of goods sold was $15.1 million in the first quarter of fiscal 2018, compared with $14.5 million in the prior year. Gross profit for the quarter ended November 30, 2017 was $32.9 million compared with $25.3 million in the first quarter of fiscal 2017, and increased primarily due to increased sales, as described above. Our consolidated gross margin was 68.6 percent compared with 63.6 percent in the prior year. The improvement was primarily due to the recognition of deferred subscription revenues, including the All Access Pass, which have a higher margin than many of our offerings.

Cost of Sales/Gross Profit – Our cost of sales totaled $15.1 million for the quarter ended February 29, 2020, compared with $15.0 million in the prior year. Second quarter 2020 gross profit increased 9%, or $3.3 million, to $38.7 million compared with $35.4 million in fiscal 2019. Our gross margin for the quarter ended February 29, 2020 improved 171 basis points to 71.9% of sales compared with 70.2% in the second quarter of the prior year, reflecting increased subscription revenues in the mix of services sold when compared with the prior year.

~~Operating Expenses~~ – Our operating expenses in the first quarter increased by $5.4 million compared with the prior year, which was primarily due to a $4.7 million increase in selling, general, and administrative (SG&A) expenses, and a $0.7 million increase in amortization expense. Increased SG&A expenses were primarily due to increased associate costs resulting from new sales and sales related personnel, especially in our Education Division, increased commission expense on higher sales, and $1.2 million of increased expense associated with the change in fair value of contingent consideration liabilities from prior business acquisitions. Increased amortization expense was due to the amortization of intangible assets acquired in business combinations which occurred in the second half of fiscal 2017.

Operating Expenses – Our operating expenses for the quarter ended February 29, 2020 increased $0.1 million compared with the prior year, which was due to increased selling, general, and administrative (SG&A) expenses. As a percent of sales, SG&A expenses decreased to 67.4 percent compared with 71.3 percent in the second quarter of fiscal 2019. Increased SG&A expense was primarily related to increased commissions and bonuses on higher sales, increased investments in new sales and sales-related personnel, and a $0.8 million increase in non-cash stock-based compensation. These increases in operating expenses were partially offset by $0.4 million of decreased licensee transition costs related to the fiscal 2019 acquisition of the Company’s licensee in Germany, Switzerland, and Austria (GSA); a $0.4 million decrease in our China office expenses resulting from suspended business operations due to the COVID-19 outbreak; and cost savings from various other areas of the Company’s operations. At February 29, 2020, we had 255 client partners compared with 230 client partners at February 28, 2019.

1323

Operating Loss and Net Income – Our loss from operations for the quarter ended February 29, 2020 improved to $(0.4) million compared with a loss of $(3.6) million in the second quarter of the prior year. Our effective income tax benefit rate for the quarter ended February 29, 2020 was approximately 219 percent compared with an effective benefit rate of approximately 10 percent in the second quarter of fiscal 2019. The higher tax benefit rate in fiscal 2020 was primarily due to the exercise of stock options, which produced a $1.8 million tax benefit in the quarter. During the second quarter of fiscal 2020, we recognized net income of $1.1 million, or $.08 per diluted share, compared with a net loss of $(3.5) million, or $(.25) per share, in the prior year.

~~Operating Loss and Net Loss~~ – As a result of the above-noted factors, our loss from operations for the quarter ended November 30, 2017 was $3.3 million compared with $5.4 million in the first quarter of fiscal 2017. Net loss for the first quarter of fiscal 2018 was $2.4 million, or $(.17) per share, compared with a loss of $4.0 million, or $(.29) per share, in the quarter ended November 26, 2016.

While our first two quarters of fiscal 2020 produced significant growth over the prior year and set the foundation for growth in the second half of fiscal 2020, the COVID-19 pandemic and unprecedented responses to the virus have had a crippling effect on the economies of the world. The challenges and disruptions associated with the COVID-19 pandemic are expected to have a significantly adverse impact upon our financial results during the second half of fiscal 2020 and in future periods, depending on the duration and severity of preventative measures and the time needed to return to normal business operations. During such times, normal business and decision-making processes are often interrupted. Though we expect that the COVID-19 pandemic will have a significant adverse impact on our financial results during the second half of fiscal 2020, we believe our offerings will help our clients through these difficult periods by sharpening the focus and execution of their organizations on their most important priorities, building trust with stakeholders in a time of uncertainty, and transforming fear and uncertainty into high levels of engagement.

While the coming months will be full of uncertainty and challenges, we believe that we have entered this period operationally, strategically, and financially strong: 1) Operationally Strong – we had broad-based momentum in the second quarter and for fiscal 2020, especially in our subscription business; 2) Strategically Strong – our subscription model provides clients with the ability to access our best-in-class content and solutions across a wide variety of delivery modalities, including digital, live on-line, and in weekly micro-learning bursts. Our investments in technology are allowing us to work with clients who have the need to convert previously-booked onsite services to live-on-line or digital to accommodate employees working remotely; and 3) Financially Strong – we entered this period with significant cash balances and a strong balance sheet.

Further details regarding ~~these factors and their impact on~~ our ~~operating~~second quarter results ~~and liquidity~~ are provided throughout the following ~~management's~~management’s discussion and analysis. ~~The following table sets forth consolidated sales data by category and by our reportable segments for the periods indicated (in thousands).~~

Quarter Ended

November 30,
2017

November 26,
2016

Percent Change

Sales by Category:
Training and consulting services $ 46,549 $ 38,073
22

Products 490 828 (41 )
Leasing 893 886 1
$ 47,932 $ 39,787 20

Sales by Segment:
Direct offices $ 34,197 $ 26,383 30
Education practice 9,176 8,743 5
International licensees 3,320 3,431 (3 )
Corporate and other 1,239 1,230 -
$ 47,932 $ 39,787 20

As shown above, our sales primarily consist of training and consulting services. In fiscal 2017, we exited the publishing business in Japan, which will significantly reduce our sales of tangible products. Due to the immateriality of product and leasing revenues compared with training and consulting sales, we intend to phase out the reporting of those revenue classifications in future periods.

Quarter Ended ~~November 30, 2017~~February 29, 2020 Compared with the Quarter Ended ~~November 26, 2016~~February 28, 2019

~~Sales~~Enterprise Division

~~The following sales analysis for the quarter ended November 30, 2017 is based on activity through our operating segments as shown above.~~

Direct Offices ~~– This reporting unit~~ Segment

The Direct Office segment includes our sales personnel that serve clients in the United States and Canada; our directly owned international offices in Japan, China, the United Kingdom, Australia, and ~~Australia;~~our offices in Germany, Switzerland, and Austria (GSA) which were acquired in the second quarter of fiscal 2019; and other groups ~~that were formerly included in the Strategic Markets segment,~~ such as our government services ~~office and global 50 group. During the first quarter of fiscal 2018, we dissolved the Strategic Markets segment and combined those sales groups with the~~office. The following comparative information is for our Direct Offices segment ~~since most of these groups have a common focus--selling subscription services. The increase in direct office sales was primarily due to~~for the recognition of previously deferred revenue from subscription sales as discussed above. In addition to the benefit from increased recognition of deferred sales, we had $1.2 million of increased revenue from businesses acquired in the second half of fiscal 2017, a $0.9 million intellectual property sale, and a $0.8 million increase in onsite presentation revenues.periods indicated (in thousands):

	Quarter Ended				Quarter Ended
	February 29,		% of		February 28,		% of
	2020		Sales		2019		Sales		Change
Sales	$	37,973		100.0	$	36,414		100.0	$	1,559
Cost of sales		9,271		24.4		9,120		25.0		151
Gross profit		28,702		75.6		27,294		75.0		1,408
SG&A expenses		23,968		63.1		24,751		68.0		(783	)
Adjusted EBITDA	$	4,734		12.5	$	2,543		7.0	$	2,191

1424

~~International direct office~~Sales. For the quarter ending February 29, 2020, our U.S./Canada sales grew 8 percent, or $1.6 million, and government service sales increased ~~$0.7~~$0.9 million compared with the prior year. ~~Sales increased at all of our~~International direct ~~offices except for Japan, which declined $0.5~~office revenues decreased $1.1 million compared with fiscal 2017. The decrease in Japan was due to our fiscal 2017 exit of the publishing business. Our new China offices continue to perform well and recognized a $0.3 million increase in sales compared with the prior ~~year.~~year, primarily due to the impact on our China and Japan offices from the COVID-19 outbreak. Increased direct office sales were primarily attributable to the growth of the All Access Pass and recognition of previously deferred subscription revenues, as well as new contracts and renewals obtained during the quarter. Our new GSA direct office also contributed $0.4 million of increased sales during the quarter. Foreign exchange rates ~~did not have a material effect~~had an immaterial impact on ~~our international direct offices~~Direct Office sales and operating results during the ~~first~~second quarter of fiscal 2018. We are currently planning to launch the AAP in 15 additional languages later in fiscal 2018. We believe that our international direct offices will be favorably impacted by the availability of the content and offerings of the AAP to our foreign clients.2020.

~~Education Practice –~~ Gross Profit.~~Our Education practice division is comprised of our domestic and international Education practice operations (focused on sales~~ Gross profit increased due to ~~educational institutions) and includes our widely acclaimed~~ ~~The Leader In Me~~ ~~program designed for students primarily in K-6 elementary schools. We continue to see~~ increased ~~demand for~~ ~~The Leader in Me~~ ~~program in many school districts~~sales in the ~~United States~~second quarter as ~~well as in international locations,~~previously described. Direct Office gross margin increased primarily due to the mix of services and products sold during the quarter, which contributed to a $0.4 million, or five percent, increase in Education practice revenues compared with the prior year. We continue to make substantial investments in new sales personnel for our Education practice and expect that our sales will continue to grow when compared with prior periods. Consistent with prior fiscal years, we expect the majority of sales growth from our Education practice to occur during our fourth fiscal quarter.featured increased subscription revenues.

SG&A Expense. Decreased Direct Office SG&A expense was primarily due to the office closure in China related to the COVID-19 outbreak, reduced travel and advertising costs, and savings in other areas of Direct Office operations. These reductions were partially offset by increased associate expenses resulting from increased commissions on higher sales and new sales and sales-related personnel.

International Licensees – Segment

In countries or foreign locations where we do not have a directly owned office, our training and consulting services are delivered through independent ~~licensees, which may translate and adapt~~licensees. The following comparative information is for our ~~curriculum to local preferences and customs, if necessary. Our~~ international licensee operations for the periods indicated (in thousands):

	Quarter Ended				Quarter Ended
	February 29,		% of		February 28,		% of
	2020		Sales		2019		Sales		Change
Sales	$	2,691		100.0	$	2,906		100.0	$	(215	)
Cost of sales		454		16.9		685		23.6		(231	)
Gross profit		2,237		83.1		2,221		76.4		16
SG&A expenses		853		31.7		1,003		34.5		(150	)
Adjusted EBITDA	$	1,384		51.4	$	1,218		41.9	$	166

Sales. International licensee revenues are primarily comprised of royalty revenues. During the quarter ended February 29, 2020, royalty revenues decreased primarily due to lower sales in certain countries, especially in Asia, which have been impacted by the COVID-19 outbreak. Royalty revenue decreased by $0.1 million compared with the second quarter of fiscal 2019. Sales of materials (primarily kits) to the licensees decreased by $0.1 million compared with the prior ~~year due~~year. Many licensees have started to source the production of training kits in locations closer to their area of operations, which have reduced ~~revenues at some~~sales of ~~our~~products to the licensees. Foreign exchange rates had an immaterial impact on international licensee ~~operations. We anticipate that~~sales and operating results during the ~~launch of the All Access Pass in numerous new languages later in fiscal 2018 will increase sales at our international licensees.~~quarter ended February 29, 2020.

~~Corporate and other –~~ Gross Profit~~Our "corporate and other" sales are primarily comprised of leasing, and shipping and handling revenues. These sales increased~~. Gross profit improved primarily due to a ~~slight increase~~change in ~~shipping and handling~~the mix of international licensee revenues during the quarter, which included more royalty revenue as a percent of total revenues. This mix change also improved international licensee gross margin when compared with the prior year.

~~Gross Profit~~

Gross profit consists of net sales less the cost of services provided or the cost of products sold. For the quarter ended November 30, 2017, our gross profit was $32.9 million compared with $25.3 million in the prior year. The increase in gross profit was primarily attributable to sales activity, including the recognition of previously deferred subscription revenue, as described above. Our gross margin for the quarter ended November 30, 2017 was 68.6 percent of sales compared with 63.6 percent in the first quarter of fiscal 2017. The improvement wasSG&A Expense. International licensee SG&A expenses decreased primarily due to cost reduction initiatives implemented in the ~~recognition~~third and fourth quarters of ~~previously deferred subscription service revenue, which has a higher gross margin than many of our other offerings.~~fiscal 2019.

~~Operating Expenses~~Education Division

Our ~~operating expenses consisted~~Education Division is comprised of ~~the~~our domestic and international Education practice operations (focused on sales to educational institutions) and includes our widely acclaimed Leader In Me program designed for students primarily in K-6 elementary schools. The following comparative information is for our Education Division in the periods indicated (in thousands):

Quarter Ended

November 30,
2017

November 26,
2016

$
Change

%
Change

Selling, general, and administrative expense $ 32,692 $ 28,894 $ 3,798
13

Increase (decrease) in contingent consideration liabilities
176
(1,013 )
1,189

n/a

Stock-based compensation 956 1,214 (258 ) (21 )
Total selling, general, and administrative expense
33,824

29,095

4,729

16

Depreciation 901 866 35 4
Amortization 1,395 722 673 93
$ 36,120 $ 30,683 $ 5,437 18

	Quarter Ended						Quarter Ended
	February 29,			% of			February 28,			% of
	2020			Sales			2019			Sales			Change
Sales	$	10,893			100.0		$	9,698			100.0		$	1,195
Cost of sales		4,433			40.7			4,269			44.0			164
Gross profit		6,460			59.3			5,429			56.0			1,031
SG&A expenses		7,528			69.1			6,338			65.4			1,190
Adjusted EBITDA	$	(1,068	)		(9.8	)	$	(909	)		(9.4	)	$	(159	)

~~Selling, General and Administrative~~Sales. – ~~The increase in our SG&A expenses during~~ For the quarter ~~ending November 30, 2017, was~~ended February 29, 2020, our Education Division sales increased 12 percent, or $1.2 million, primarily due to ~~1) a $4.0 million increase in spending related to~~increased subscription revenues, the addition of new schools, and increased sales and sales-related personnel (especially in the Education Division), increased commissions on higher sales, and new personnel from business acquisitions completed in fiscal 2017; and 2) a $1.2 million change in the fair value of ~~estimated contingent consideration from previous business acquisitions.~~training materials. Consistent with prior years, we continue to ~~invest~~see increased demand for the Leader in ~~new~~Me program throughout the world. As of February 29, 2020, the Leader in Me program is used in over 4,400 schools and in over 50 countries.

Gross Profit. Education Division gross profit increased primarily due to increased sales as previously described. Education segment gross margin improved primarily due to the mix of products and services sold, including increased subscription offering sales.

SG&A Expenses. Education SG&A expense increased primarily due to investments in additional sales and ~~sales support~~sales-related personnel, and ~~we had 224 client partners at November 30, 2017~~increased commissions and related costs on higher sales.

Other Expenses

Amortization – Amortization expense decreased by $0.1 million compared with ~~216 client partners at November 26, 2016. During~~ the ~~first~~second quarter of fiscal ~~2017, we determined that~~2019 due to the ~~likelihood~~full amortization of another contingent consideration payment arising from the acquisition of NinetyFive 5, LLC was becoming less probable. Accordingly, we reversed a portion of the previously accrued contingent considerationcertain intangible assets. We expect amortization expense ~~associated with the potential payment, which resulted in a significant credit~~will total $4.6 million during ~~the first quarter of~~ fiscal ~~2017 that did not repeat in the first quarter of fiscal 2018. These increases were partially offset by decreased operating expenses in various other areas of our business.~~2020.

Depreciation – Depreciation expense ~~increased slightly due to~~did not materially fluctuate compared with the acquisition of assets in fiscal 2017 and the first quarter of fiscal 2018. Based on property and equipment acquisitions during fiscal 2017 and expected capital additions during fiscal 2018, including the completion of a new enterprise resource planning (ERP) system and new All Access Pass portal, weprior year. We currently expect depreciation expense will total approximately ~~$5.5~~$6.7 million in fiscal ~~2018.~~

~~Amortization –~~ Our amortization expense increased compared with the prior year primarily due to business acquisitions completed during the last two quarters of fiscal 2017. We currently expect our amortization expense from definite-lived intangible assets will total $5.4 million in fiscal 2018.2020.

Income Taxes

Our effective income tax benefit rate for the quarter ended ~~November 30, 2017~~February 29, 2020 was ~~36.0~~approximately 219 percent compared with an effective benefit rate of ~~32.7~~approximately 10 percent in the ~~first~~second quarter of the prior year. The ~~lower~~higher tax benefit rate in fiscal 2020 was primarily due to the exercise of stock options, which produced a $1.8 million tax benefit in the quarter. The tax benefit rate in the ~~prior year~~second quarter of fiscal 2019 was ~~due primarily to lower~~decreased significantly by Global Intangible Low-Taxed Income (GILTI), nondeductible expenses, and effective foreign tax rates ~~applied~~which were considerably higher than the U.S. federal statutory rate. These items had a much smaller impact on our effective rate for the second quarter of fiscal 2020.

Two Quarters Ended February 29, 2020 Compared with the Two Quarters Ended February 28, 2019

Enterprise Division

Direct Offices Segment

The following comparative information is for our Direct Offices segment for the periods indicated (in thousands):

	Two Quarters				Two Quarters
	Ended				Ended
	February 29,		% of		February 28,		% of
	2020		Sales		2019		Sales		Change
Sales	$	80,085		100.0	$	74,885		100.0	$	5,200
Cost of sales		19,972		24.9		20,521		27.4		(549	)
Gross profit		60,113		75.1		54,364		72.6		5,749
SG&A expenses		49,669		62.0		48,181		64.3		1,488
Adjusted EBITDA	$	10,444		13.0	$	6,183		8.3	$	4,261

Sales. During the first two quarters of fiscal 2020, our U.S./Canada sales grew $4.0 million, government services sales increased $1.2 million, and international direct office revenue grew $0.3 million compared with the prior year. Increased direct office sales were primarily attributable to ~~taxable losses in certain foreign jurisdictions. Computation~~the growth of ~~a reliable annual effective income tax rate is currently impracticable because of uncertainties regarding~~ the ~~amount of~~ All Access Pass and ~~other~~recognition of previously deferred subscription revenues, as well as new contracts and renewals of previously existing AAP contracts. Increased sales in the GSA, Australia, and Japan offices were partially offset by a $1.0 million decrease in sales from our China office, which was adversely impacted by the COVID-19 outbreak. Our GSA direct office recognized $1.1 million of increased sales during the first two quarters of fiscal 2020 when compared with the prior year. Foreign exchange rates had an immaterial impact on Direct Office sales and operating results during the first two quarters of fiscal 2020.

Gross Profit. Gross profit increased due to increased sales in the first two quarters of fiscal 2020 as previously described. Direct Office gross margin increased primarily due to the mix of services and products sold during fiscal 2020, including increased subscription sales.

SG&A Expense. Direct Office operating expenses increased primarily due to new sales and sales related personnel, increased commissions on higher sales, and GSA expenses that totaled $0.5 million during the first quarter of fiscal 2020. We acquired the GSA office in the second quarter of the prior year.

International Licensees Segment

The following comparative information is for our international licensee operations for the periods indicated (in thousands):

	Two Quarters				Two Quarters
	Ended				Ended
	February 29,		% of		February 28,		% of
	2020		Sales		2019		Sales		Change
Sales	$	6,411		100.0	$	6,583		100.0	$	(172	)
Cost of sales		1,054		16.4		1,499		22.8		(445	)
Gross profit		5,357		83.6		5,084		77.2		273
SG&A expenses		1,938		30.2		2,238		34.0		(300	)
Adjusted EBITDA	$	3,419		53.3	$	2,846		43.2	$	573

Sales. For the two quarters ended February 29, 2020, increased royalty revenues were offset by decreased sales of materials (primarily kits) to the licensees and by reduced revenues from the sale of new licenses. Royalty revenue increased by $0.2 million compared with the first half of fiscal 2019 as sales increased at certain licensees during the year. Foreign exchange rates had an immaterial impact on international licensee sales and operating results during the first two quarters of fiscal 2020.

Gross Profit. Gross profit improved due to increased royalty revenues during the first two quarters of fiscal 2020, which also improved international licensee gross margin when compared with the prior year.

SG&A Expense. International licensee SG&A expenses decreased primarily due to cost reduction initiatives implemented in the third and fourth quarters of fiscal 2019. We continue to expect reduced SG&A expenses, compared with the prior year, ~~relative~~during the remainder of fiscal 2020.

Education Division

The following comparative information is for our Education Division in the periods indicated (in thousands):

	Two Quarters						Two Quarters
	Ended						Ended
	February 29,			% of			February 28,			% of
	2020			Sales			2019			Sales			Change
Sales	$	21,974			100.0		$	20,044			100.0		$	1,930
Cost of sales		8,857			40.3			8,222			41.0			635
Gross profit		13,117			59.7			11,822			59.0			1,295
SG&A expenses		15,288			69.6			12,996			64.8			2,292
Adjusted EBITDA	$	(2,171	)		(9.9	)	$	(1,174	)		(5.9	)	$	(997	)

Sales. For the two quarters ended February 29, 2020, our Education Division sales increased primarily due to ~~our other revenues. Therefore, we computed~~increased subscription revenues and the addition of new schools. Foreign exchange rates reduced reported Education Division revenues and results of operations by $0.2 million for the two quarters ended February 29, 2020.

Gross Profit. Education Division gross profit in the first half of fiscal 2020 increased primarily due to increased sales as previously described. Education segment gross margin improved primarily due to increased subscription revenues in the mix of services sold during fiscal 2020.

SG&A Expenses. Education SG&A expense increased primarily due to investments in additional sales and sales-related personnel, and increased commissions and related costs on higher sales.

Income Taxes

Our effective income tax benefit rate for the two quarters ended February 29, 2020 was approximately 133 percent, compared with a benefit rate of approximately 6 percent in the first two quarters of fiscal 2019. The increased benefit rate in the current year was primarily due to the exercise of stock options in the second quarter, ~~ended November 30, 2017~~which produced a tax benefit of $1.8 million in the period. The tax benefit rate for the first two quarters of fiscal 2019 was decreased significantly by ~~applying actual year-to-date adjustments~~GILTI, nondeductible expenses, and effective foreign tax rates ~~to our pre-tax loss.~~which were considerably higher than the U.S. federal statutory rate. These items had a much smaller impact on the effective benefit rate for the first two quarters of fiscal 2020.

Although we paid ~~$0.6~~$1.4 million in cash for income taxes during the ~~quarter ended November 30, 2017,~~first two quarters of fiscal 2020, we anticipate that our total cash paid for income taxes over the coming three to five years will be less than our total income tax provision as we ~~continue to emphasize AAP and other subscription sales. The reduced taxable income from the deferral of subscription revenues will~~

~~extend the time over which we~~ utilize ~~our~~net operating loss carryforwards, foreign tax credit carryforwards, and other deferred income tax ~~assets, resulting in lower total cash payments for income taxes than our income tax provision amounts over the coming three to five years.~~

On December 22, 2017, President Trump signed the Tax Cut and Jobs Act into law. We expect a tax benefit between $1.2 million and $1.5 million, primarily due to re-measurement of deferred tax assets and liabilities. The statutory U.S. federal income tax rate for our current fiscal year ending August 31, 2018 is expected to be 26 percent. The statutory rate applicable in future years is expected to be 21 percent.assets.

LIQUIDITY AND CAPITAL RESOURCES

Introduction

In the current environment, a major priority is the maintenance and preservation of liquidity. Our cash ~~balance~~and cash equivalents at ~~November 30, 2017 was $8.1~~February 29, 2020 totaled $24.8 million, with ~~$21.0~~nothing drawn on our $14.9 million ~~available on our~~revolving line of credit facility. Subsequent to February 29, 2020, we drew down all of the available funds on our revolving credit facility primarily to maximize our flexibility during this period of uncertainty. Of our ~~$8.1~~$24.8 million in cash at ~~November 30, 2017, substantially all of it~~February 29, 2020, $11.6 million was held at our foreign subsidiaries. We routinely repatriate cash from our foreign subsidiaries and consider cash generated from foreign activities a key component of our overall liquidity position. ~~Our net working capital (current assets less current liabilities) was $9.4 million at November 30, 2017 compared with $11.2 million at August 31, 2017.~~ Our primary sources of liquidity are cash flows from the sale of services in the normal course of business, available proceeds from our revolving line of credit facility, and term loans. Our primary uses of liquidity include payments for operating activities, capital expenditures (including curriculum development), ~~business acquisitions,~~debt payments, contingent liability payments from the acquisition of businesses, working capital expansion, and purchases of our common ~~stock, working capital expansion,~~stock.

Pursuant to the credit agreement we obtained in August 2019 (the 2019 Credit Agreement), we had the ability to borrow up to $25.0 million in term loans. At August 31, 2019, we had borrowed $20.0 million of the available term loan amount. During November 2019, we borrowed the remaining $5.0 million term loan available on the 2019 Credit Agreement. The additional $5.0 million term loan has the same terms and ~~debt~~conditions as the previous term loan and does not change our quarterly principal payments. The additional term loan extended the maturity of our term loan obligation by one year.

We may use the proceeds from our ~~line of credit facility~~2019 Credit Agreement for general corporate purposes as well as for other transactions, unless specifically prohibited by the terms of the ~~line of credit~~ agreement. Our ~~restated credit agreement~~2019 Credit Agreement contains customary representations and guarantees, as well as provisions for repayment and liens. ~~In addition to customary non-financial terms and conditions,~~The 2019 Credit Agreement also includes the ~~restated credit agreement requires compliance with specified covenants, including~~following financial covenants: (i) a ~~funded debt~~Funded Indebtedness to Adjusted EBITDAR ~~ratio~~Ratio of less than ~~3.0~~3.00 to ~~1.0;~~1.00; (ii) a ~~fixed charge coverage~~Fixed Charge Coverage ratio ~~greater~~not less than 1.15 to ~~1.0;~~1.00; (iii) an annual limit on capital expenditures (excluding capitalized curriculum ~~development)~~development costs) of $8.0 million; and (iv) consolidated accounts receivable of not less than 150% of the aggregate amount of the outstanding borrowings on the revolving line of credit, ~~may not exceed 150 percent~~the undrawn amount of ~~consolidated accounts receivable.~~outstanding letters of credit, and the amount of unreimbursed letter of credit disbursements. We believe that we were in compliance with the financial covenants and other terms applicable to the ~~restated credit agreement~~2019 Credit Agreement at ~~November 30, 2017.~~February 29, 2020.

In addition to our term-loan obligation and borrowings on our revolving line of credit, ~~facility and term-loan obligations,~~ we have a long-term ~~lease~~rental agreement on our corporate campus that is accounted for as a financing obligation.

The following discussion is a description of the primary factors affecting our cash flows and their effects upon our liquidity and capital resources during the ~~quarter~~two quarters ended ~~November 30, 2017.~~February 29, 2020.

Cash Flows From Operating Activities

Our primary source of cash from operating activities was the sale of services to our customers in the normal course of business. Our primary uses of cash for operating activities were payments for selling, general, and administrative expenses, payments for direct costs necessary to conduct training programs, payments to suppliers for materials used in training manuals sold, and to fund working capital needs. Our cash provided by operating activities ~~during~~for the ~~quarter~~two quarters ended ~~November~~February 29, 2020 increased 30 ~~2017 totaled $2.3~~percent to $17.4 million compared with ~~$2.9~~$13.4 million ~~of cash used~~ in the first ~~quarter~~half of ~~the prior year.~~fiscal 2019. The ~~improvement in cash flows from operating activities~~increase was primarily ~~attributable~~due to ~~increased collections~~improved operating results and favorable changes in working capital during the first two quarters of fiscal 2020. Our collection of accounts receivable remained strong during the first half of fiscal 2020 and ~~improved operating results when compared with the prior year. While~~provided a significant amount of cash to support operations, pay our obligations, and make critical investments. Although we are required to defer AAP and other subscription revenues over the lives of the underlying contracts, we invoice the entire contract amount and collect the associated receivable at the inception of the agreement. ~~Our cash flows~~However, we anticipate collections of accounts receivable to slow during the ~~first quarter~~second half of ~~each~~ fiscal ~~year are also routinely impacted by payments of seasonally high accrued liability (primarily~~2020 due to ~~year-end bonuses) and accounts payable balances.~~

business disruptions stemming from the COVID-19 pandemic.

Cash Flows From Investing Activities and Capital Expenditures

Our cash used for investing activities during the first ~~quarter~~two quarters of fiscal ~~2018~~2020 totaled ~~$4.2~~$7.3 million. The primary uses of cash for investing activities included the purchase of a note receivable from a bank used as consideration for an amended license agreement with FCOP (Note 12), purchases of property and equipment in the normal course of business, ~~a contingent consideration payment associated with the acquisition of Jhana Education, which was completed~~and additional investments in ~~the fourth quarter of fiscal 2017, and spending on~~ the development of our offerings.

In November 2019, we purchased $2.6 million of notes payable from a bank that were the obligations of FCOP. We exchanged the receivables from FCOP to modify the term and royalty provisions of a long-term licensing agreement that is expected to increase our cash flows over the duration of the license agreement. The licensing arrangement was assumed by Franklin Planner Corp., a new unrelated entity that purchased substantially all of the assets of FCOP in November 2019.

Our purchases of property and equipment, which totaled ~~$2.4~~$2.5 million in the first two quarters of fiscal 2020, consisted primarily of computer ~~software costs related to significant upgrades in our AAP portal~~hardware, leasehold improvements on leased office space, and ~~the replacement of our existing ERP~~ software. ~~Our new ERP system was successfully launched in early December 2017.~~ We currently anticipate that our purchases of property and equipment will total approximately ~~$5.5~~$5.3 million in fiscal ~~2018; however, we are still in the process of making significant upgrades to our AAP portal, which may increase capital asset spending over our current expectations.~~

During the quarter ended November 30, 2017, we paid $1.1 million to the former owners of Jhana Education as contingent consideration related to this acquisition. Due to the timing of the payment, we classified the $1.1 million as a component of investing activities in our condensed consolidated statement of cash flows for the first quarter of fiscal 2018. Future contingent consideration payments from this acquisition will be classified as a component of financing activities in our consolidated statements of cash flows.2020.

We spent ~~$0.7~~$2.2 million during the first ~~quarter~~two quarters of fiscal ~~2018~~2020 on the development of various ~~offerings, including the continued development~~content and ~~expansion of our AAP~~ offerings. We believe continued investment in our offerings is critical to our future success and anticipate that our capital spending for curriculum development will total ~~$6.5~~$5.0 million during fiscal ~~2018.~~2020.

Cash Flows From Financing Activities

~~For~~During the ~~quarter ended November 30, 2017,~~first half of fiscal 2020, our ~~net~~ cash ~~provided by~~used for financing activities totaled ~~$1.2~~$12.9 million. ~~Our primary sources of cash from financing activities were proceeds from our revolving line of credit facility and proceeds from participants in our employee stock purchase program.~~ Our primary uses of cash for financing ~~cash~~activities during the first ~~quarter~~two quarters of fiscal ~~2018~~2020 were $13.8 million for purchases of our common stock for treasury, $3.6 million for principal payments on our term loans and ~~the~~ financing obligation, ~~on our corporate campus,~~ and ~~$2.0~~$0.9 million of cash used to pay contingent liabilities from previous business acquisitions. These uses of cash were partially offset by our election to obtain the remaining $5.0 million of term loan borrowing capacity associated with the 2019 Credit Agreement, and by $0.5 million of proceeds from participants in the employee stock purchase plan.

In December 2019, we purchased 284,608 shares of our common stock from Knowledge Capital for $10.1 million (Note 6) prior to the distribution of Knowledge Capital assets to its investors. This purchase of shares from Knowledge Capital was completed under a separate Board of Directors authorization and will not be included in the November 15, 2019 authorized purchase plan described below. We also purchased 103,029 shares of our common stock which ~~consisted entirely of shares~~were withheld for statutory income taxes on stock-based compensation awards, ~~that vested~~primarily stock options, which were exercised during the ~~first~~ quarter ended February 29, 2020. These withheld shares were valued at the market price on the date that the shares were distributed to participants. The total fair value of ~~fiscal 2018.~~the withheld shares was $3.6 million.

On ~~January 23, 2015,~~November 15, 2019, our Board of Directors approved a new plan to repurchase up to ~~$10.0~~$40.0 million of the ~~Company's~~Company’s outstanding common stock. ~~All~~The previously existing common stock repurchase ~~plans were~~plan was canceled and the new common share repurchase plan does not have an expiration date. ~~On March 27, 2015,~~Our uses of financing cash during the remainder of fiscal 2020 are expected to include required payments on our ~~Board of Directors increased the aggregate value of shares of Company common stock that~~term loans and financing obligation, contingent consideration payments from previous business acquisitions, and may be purchased under the January 2015 plan to $40.0 million so long as we have either $10.0 million in cash and cash equivalents or have access to debt financing of at least $10.0 million. Under the terms of this expanded common stock repurchase plan, we have purchased 1,539,828 sharesinclude additional purchases of our common stock for ~~$26.8 million through November 30, 2017. Future purchases~~treasury. However, the timing and amount of common stock ~~under the terms~~purchases is dependent on a number of ~~this Board approved plan will increase the amount~~factors, including available resources, and we are not obligated to make purchases of ~~cash used for financing activities.~~

our common stock during any future period.

Sources of Liquidity

We expect to meet our projected capital expenditures, repay amounts borrowed on our 2019 Credit Agreement, service our existing financing obligation, ~~and notes payable,~~ and meet other working capital requirements during ~~the remainder of~~ fiscal ~~2018 and into fiscal 2019 through~~2020 from current cash balances and future cash flows from operating ~~activities, and from borrowings on our existing secured credit agreement.~~activities. Going forward, we will continue to incur costs necessary for the day-to-day operation and potential growth of the business and may use ~~our available line of~~additional credit and other financing alternatives, if necessary, for these expenditures. Our ~~existing credit agreement~~2019 Credit Agreement expires ~~on March 31, 2020~~in August 2024 and we expect to renew ~~this credit agreement regularly in future periods~~and amend the 2019 Credit Agreement on a regular basis to maintain the long-term ~~availability~~borrowing capacity of this credit facility. Subsequent to February 29, 2020, we withdrew the remaining $14.9 million of available borrowing capacity on our 2019 Credit Agreement and will include the proceeds in our cash balances in future reporting periods until repaid. Additional potential sources of liquidity available to us include factoring receivables, issuance of additional equity, or issuance of debt from public or private sources. If necessary, we will evaluate all of these options and select one or more of them depending on overall capital needs and the associated cost of capital.

~~Considering the foregoing, we anticipate~~We believe that our existing ~~capital resources should~~cash and cash equivalents, cash generated by operating activities, and availability of external funds as described above, will be ~~adequate to enable~~sufficient for us to maintain our operations ~~for at least the upcoming 12 months.~~on both a short- and long-term basis. However, our ability to maintain adequate capital for our operations in the future is dependent upon a number of factors, including sales trends, macroeconomic activity, the length and severity of business disruptions associated with the COVID-19 pandemic, our ability to contain costs, levels of capital expenditures, collection of accounts receivable, and other factors. Some of the factors that influence our operations are not within our control, such as general economic conditions and the introduction of new ~~curriculums and~~offerings or technology by our competitors. We will continue to monitor our liquidity position and may pursue additional financing alternatives, as described above, to maintain sufficient resources for future growth and capital requirements. However, there can be no assurance such financing alternatives will be available to us on acceptable terms, or at all.

Contractual Obligations

We have not structured any special purpose entities, or participated in any commodity trading activities, which would expose us to potential undisclosed liabilities or create adverse consequences to our liquidity. ~~Our required~~Required contractual payments primarily consist of ~~1) lease~~rental payments resulting from the sale of our corporate campus (financing obligation); ~~2) principal and interest payments on~~repayment of term ~~loans payable; 3) potential~~loan obligations; repayment of our revolving line of credit; expected contingent consideration payments ~~resulting~~ from ~~previous~~ business acquisitions; 4) short-term purchase obligations for inventory items and other products and services used in the ordinary course of business; 5) minimum operating lease payments; and minimum payments ~~primarily~~ for ~~domestic regional and foreign office space; and 6) payments to HP Enterprise Services for outsourcing services related to~~outsourced warehousing and distribution ~~services.~~service charges. For further information on our contractual obligations, please refer to the table included in our annual report on Form 10-K for the fiscal year ended August 31, ~~2017.~~2019.

ACCOUNTING PRONOUNCEMENTS ISSUED NOT YET ADOPTED

~~On May 28, 2014, the FASB issued ASU No. 2014-09,~~ ~~Revenue from Contracts with Customers (Topic 606)~~. This new standard was issued in conjunction with the International Accounting Standards Board (IASB) and is designed to create a single, principles-based process by which all businesses calculate revenue. The core principle of this standard is that an entity should recognize revenue for the transfer of goods or services equalRefer to the ~~amount that it expects to be entitled to receive for those goods or services. The standard also requires additional disclosure about the nature, amount, timing and uncertainty~~discussion of ~~revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments, and assets recognized from costs incurred to obtain or fulfill a contract. The~~ new ~~standard replaces numerous individual, industry-specific revenue rules~~accounting pronouncements as found in ~~generally accepted accounting principles in the United States. We are required~~Note 1 to ~~adopt this standard on September 1, 2018, and apply the new guidance during interim periods within fiscal 2019. The new standard may be adopted using the "full retrospective"~~

or "modified retrospective" approach. We are continuing to assess the impact of adopting ASU 2014-09 on our financial position, results of operations, and related disclosures, and we have not yet determined the method of adoption nor the full impact that the standard will have on our reported revenue or results of operations. We currently believe that the adoption of ASU No. 2014-09 will not significantly change the recognition of revenues associated with the delivery of onsite presentations and facilitator material sales. However, the recognition of revenues associated with intellectual property licenses, such as our All Access Pass, and other revenue streams may be more significantly impacted by the new standard. The Company will continue to assess the new standard along with industry trends and additional interpretive guidance, and it may adjust its implementation plan accordingly. We do not expect the adoption of ASU 2014-09 to have any impact on our operating cash flows.

~~In April 2016, the FASB issued ASU 2016-10,~~ ~~Revenue from Contracts with Customers (Topic 606) - Identifying Performance Obligations and Licensing~~. The guidance in ASU 2016-10 clarifies aspects of Topic 606 related to identifying performance obligations and the licensing implementation guidance, while retaining the related core principles for those areas. The effective date and transition requirements for ASU 2016-10 are the same as the effective date and transition requirements for Topic 606 (ASU 2014-09) discussed above. As of November 30, 2017, we have not yet determined the full impact that ASU No. 2016-10 will have on our reported revenue or results of operations.

~~On February 25, 2016, the FASB issued ASU No. 2016-02,~~ ~~Leases~~. The new lease accounting standard is the result of a collaborative effort with the IASB (similar to the new revenue standard described above), although some differences remain between the two standards. This new standard will affect all entities that lease assets and will require lessees to recognize a lease liability and a right-of-use asset for all leases (except for short-term leases that have a duration of less than one year) as of the date on which the lessor makes the underlying asset available to the lessee. For lessors, accounting for leases is substantially the same as in prior periods. For public companies, the new lease standard is effective for fiscal years beginning after December 15, 2018, including interim periods within those fiscal years. Early adoption is permitted for all entities. For leases existing at, or entered into after, the beginning of the earliest comparative period presented in the financial statements ~~lessees and lessors must apply a modified retrospective transition approach. While we expect the adoption of~~as presented within this ~~new standard will increase reported assets and liabilities, as of November 30, 2017, we have not yet determined the full impact that the adoption of ASU 2016-02 will have on our financial statements.~~report.

USE OF ESTIMATES AND CRITICAL ACCOUNTING POLICIES

Our consolidated financial statements were prepared in accordance with accounting principles generally accepted in the United States of America. The significant accounting ~~polices~~policies used to prepare our consolidated financial statements, including our revenue recognition policy, are outlined primarily in Note 1 to the consolidated financial statements presented in Part II, Item 8 of our annual report on Form 10-K for the fiscal year ended August 31, ~~2017.~~2019. Please refer to these disclosures ~~found in our Form 10-K~~ for further information regarding our uses of estimates and critical accounting policies. There have been no significant changes to our previously disclosed estimates or critical accounting policies.

Estimates

Some of the accounting guidance we use requires us to make estimates and assumptions that affect the amounts reported in our consolidated financial statements. We regularly evaluate our estimates and assumptions and base those estimates and assumptions on historical experience, factors that are believed to be reasonable under the circumstances, and requirements under accounting principles generally accepted in the United States of America. Actual results may differ from these estimates under different assumptions or conditions, including changes in economic conditions and other circumstances that are not within our control, but which may have an impact on these estimates and our actual financial results.

2032

SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

Certain ~~oral and written~~ statements made by the Company in this report are ~~"forward-looking statements"~~“forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934 as amended (the Exchange Act). Forward-looking statements include, without limitation, any statement that may predict, forecast, indicate, or imply future results, performance, or achievements, and may contain words such as ~~"believe," "anticipate," "expect," "estimate," "project,"~~“believe,” “anticipate,” “expect,” “estimate,” “project,” or words or phrases of similar meaning. In our reports and filings we may make forward-looking statements regarding, among other things, our expectations about future sales levels and financial results, expected effects from the COVID-19 pandemic, timing of the recovery from the COVID-19 pandemic, future training and consulting sales activity, expected ~~sales and~~ benefits from the All Access Pass, anticipated renewals of the All Access Pass, the expected transition period for revenue recognition and the change in the business plan associated with the All Access Pass, the timing of the expected release of the upgraded AAP portal with additional languages, the expected growth of our Education practice,subscription offerings, the impact of new accounting standards on our financial condition and results of operations, the amount and timing of capital expenditures, anticipated expenses, including SG&A expenses, depreciation, and amortization, future gross margins, the release of new services or products, the adequacy of existing capital resources, our ability to renew or extend our line of credit facility, the amount of cash expected to be paid for income taxes, ~~the impact of the new tax reform changes recently signed into law,~~ our ability to maintain adequate capital for our operations for at least the upcoming 12 months, ~~expected levels of depreciation and amortization expense, expectations regarding tangible and intangible asset valuations,~~ the seasonality of future sales, ~~the seasonal fluctuations in cash used for and provided by operating activities,~~ future compliance with the terms and conditions of our line of credit, the ability to borrow on our line of credit, expected collection of ~~amounts~~accounts receivable, ~~from FC Organizational Products LLC and others,~~ estimated capital expenditures, and cash flow estimates used to determine the fair value of long-lived assets. These, and other forward-looking statements, are subject to certain risks and uncertainties that may cause actual results to differ materially from the forward-looking statements. These risks and uncertainties are disclosed from time to time in reports filed by us with the SEC, including reports on Forms 8-K, 10-Q, and 10-K. Such risks and uncertainties include, but are not limited to, the matters discussed in Item 1A of our annual report on Form 10-K for the fiscal year ended August 31, ~~2017,~~2019, entitled ~~"Risk~~“Risk Factors."” In addition, such risks and uncertainties may include unanticipated developments in any one or more of the following areas: cybersecurity risks; unanticipated costs or capital expenditures; delays or unanticipated outcomes relating to our strategic plans; dependence on existing products or services; the rate and consumer acceptance of new product introductions, including the All Access Pass; competition; the impact of foreign exchange rates; the number and nature of customers and their product orders, including changes in the timing or mix of product or training orders; pricing of our products and services and those of competitors; adverse publicity; and other factors which may adversely affect our business.

The risks included here are not exhaustive. Other sections of this report may include additional factors that could adversely affect our business and financial performance. Moreover, we operate in a very competitive and rapidly changing environment. New risk factors may emerge and it is not possible for our management to predict all such risk factors, nor can we assess the impact of all such risk factors on our business or the extent to which any single factor, or combination of factors, may cause actual results to differ materially from those contained in forward-looking statements. Given these risks and uncertainties, investors should not rely on forward-looking statements as a prediction of actual results.

The market price of our common stock has been and may remain volatile. In addition, the stock markets in general have experienced increased volatility. Factors such as quarter-to-quarter variations in revenues and earnings or losses and our failure to meet expectations could have a significant impact on the market price of our common stock. In addition, the price of our common stock can change for reasons unrelated to our performance. Due to our low market capitalization, the price of our common stock may also be affected by conditions such as a lack of analyst coverage and fewer potential investors.

Forward-looking statements are based on ~~management's~~management’s expectations as of the date made, and ~~the Company does~~we do not undertake any responsibility to update any of these statements in the future except as required by law. Actual future performance and results will differ and may differ materially from that contained in or suggested by forward-looking statements as a result of the factors set forth in this ~~Management's~~Management’s Discussion and Analysis of Financial Condition and Results of Operations and elsewhere in our filings with the SEC.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Interest Rate Sensitivity

At ~~November 30, 2017, we had $9.1 million drawn on~~February 29, 2020, our ~~revolving line of credit. Our other~~ long-term obligations ~~at November 30, 2017~~ primarily consisted of term loans payable, a long-term lease agreement (financing obligation) ~~associated with the sale of~~on our corporate headquarters facility, ~~term loans payable,~~ and potential contingent consideration payments resulting from previous business ~~acquisitions completed in fiscal 2017.~~acquisitions. Our overall interest rate sensitivity is primarily influenced by any amounts borrowed on term loans or our revolving line of credit facility, and the prevailing interest rates on these instruments. The effective interest rate on our term loans payable and line of credit facility is variable and was ~~3.2~~3.5 percent at ~~November 30, 2017, and~~February 29, 2020. Accordingly, we may incur additional expense if interest rates increase in future periods. For example, a ~~one-percent~~1% increase in the effective interest rate on our term loans outstanding at February 29, 2020 and ~~the amount outstanding on~~amounts borrowed against our revolving line of credit ~~facility at November 30, 2017~~in March 2020 would result in approximately ~~$0.2~~$0.3 million of additional interest expense over the next 12 months. Our financing obligation has a payment structure equivalent to a long-term leasing arrangement with a fixed interest rate of 7.7 ~~percent.~~percent, and our contingent consideration liabilities are not subject to interest rates.

There have been no other material changes from the information previously reported under Item 7A of our Annual Report on Form 10-K for the fiscal year ended August 31, ~~2017.~~2019. We did not utilize any foreign currency or interest rate derivative instruments during the ~~quarter~~two quarters ended ~~November 30, 2017.~~February 29, 2020.

ITEM 4. CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

We maintain disclosure controls and procedures that are designed to ensure that information required to be disclosed in the ~~Company's~~Company’s Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange ~~Commission's~~Commission’s rules and forms and that such information is accumulated and communicated to our management, including the Chief Executive Officer and the Chief Financial Officer, as appropriate, to allow for timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, management recognizes that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management is required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures.

We evaluated the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act, as of the end of the period covered by this report. Based on this evaluation, the Chief Executive Officer and the Chief Financial Officer concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report on Form 10-Q.

There were no changes in our internal ~~control~~controls over financial reporting (as defined in Rule 13a-15(f) or 15d-15(f)) during the most recently completed fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal controls over financial reporting.

2234

PART II. OTHER INFORMATION

Item 1A.RISK FACTORS

~~For further information regarding our Risk Factors, please refer to Item 1A~~Except as discussed below, there have been no material changes from the risk factors previously disclosed in our Annual Report on Form 10-K ~~for~~filed with the ~~fiscal year ended August 31, 2017.~~Securities and Exchange Commission on November 14, 2019 (as amended on December 2, 2019).

Our results of operations have been adversely affected and could be materially impacted in the future by the COVID-19 (coronavirus) pandemic.

The global spread of COVID-19 has created significant volatility, uncertainty, and economic disruption during fiscal 2020. The extent to which the COVID-19 pandemic impacts our business, operations, and financial results will depend on numerous evolving factors that we may not be able to accurately predict, including: the duration, scope, and severity of the pandemic; governmental, business, and individuals’ actions that have been taken, and continue to be taken, in response to the pandemic; the impact of the pandemic on worldwide economic activity and actions taken in response; the effect on our clients, including educational institutions, and client demand for our services; our ability to sell and provide our services and solutions, including the impact of travel restrictions and from people working from home; the ability of our clients to pay for our services on a timely basis or at all; the ability to maintain sufficient liquidity; and any closure of our offices. Any of these events, or related conditions, could cause or contribute to the risks and uncertainties described in our Annual Report and could materially adversely affect our business, financial condition, results of operations, cash flows, and stock price.

Item 2.UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The following table summarizes the purchases of our common stock during the fiscal quarter ended ~~November 30, 2017:~~February 29, 2020:

Period

Total Number of Shares Purchased⁽²⁾

Average Price Paid Per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs
Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs⁽¹⁾
(in thousands)

September 1, 2017 to September 30, 2017
-
$ -
-
$ 13,174

October 1, 2017 to October 31, 2017
-

-

-

13,174

November 1, 2017 to November 30, 2017
-

-

-

13,174

Total Common Shares - $ - -


Period	Total Number of Shares Purchased		Average Price Paid Per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs		Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs⁽¹⁾ (in thousands)
December 1, 2019 to December 31, 2019		289,608	$	35.14		5,000	$	39,824

January 1, 2020 to January 31, 2020		-		-		-		39,824

February 1, 2020 to February 29, 2020		-		-		-		39,824

Total Common Shares		289,608	$	35.14		5,000

⁽¹⁾

On ~~January 23, 2015,~~November 15, 2019, our Board of Directors approved a new plan to repurchase up to ~~$10.0~~$40.0 million of ~~the Company's~~our outstanding common stock. ~~All~~The previously existing common stock repurchase ~~plans were~~plan was canceled and the new common share repurchase plan does not have an expiration date. On March 27, 2015, our Board of Directors increased the aggregate value of shares of Company common stock that may be purchased under the January 2015 plan to $40.0 million so long as we have either $10.0 million in cash and cash equivalents or have access to debt financing of at least $10.0 million. Under the terms of this ~~expanded common stock repurchase~~new purchase plan, we ~~have~~ purchased ~~1,539,828~~5,000 shares of our common stock for ~~$26.8~~$0.2 million ~~through November 30, 2017.~~during the quarter ended February 29, 2020.

(1)

The actual timing, number, and value of common shares repurchased under this plan will be determined at our discretion and will depend on a number of factors, including, among others, general market and business conditions, the trading price of common shares, and applicable legal requirements. ~~The Company has~~We have no obligation to repurchase any common shares under the authorization, and the repurchase plan may be suspended, discontinued, or modified at any time for any reason.

⁽²⁾

Amount excludes 102,765 shares of our common stock that were withheld for statutory taxes on stock-based compensation awards vested to employees during the quarter ended November 30, 2017. The withheld shares were valued at the market price on the date that the shares were distributed to participants and were acquired at a weighted average price of $19.15The table above includes 284,608 shares of our common stock which were purchased from Knowledge Capital for $10.1 million prior to the distribution of Knowledge Capital assets to its investors. This purchase of shares from Knowledge Capital was completed under a separate Board of Directors authorization and was not included in the new authorized purchase plan described above.

The table above excludes 103,029 shares of our common stock that were withheld for statutory taxes on stock-based compensation awards that were exercised or awarded during the quarter ended February 29, 2020. The withheld shares were valued at the market price on the date that the award shares were distributed to participants and were acquired at a weighted average price of $34.73 per share.

Item 6. EXHIBITS

(A)

Exhibits:

31.1

Rule 13a-14(a) Certifications of the Chief Executive Officer.**

31.2

Rule 13a-14(a) Certifications of the Chief Financial Officer.**

32	Section 1350 Certifications.**

101.INS

~~101.INS~~

XBRL Instance Document.

101.SCH

XBRL Taxonomy Extension Schema Document.

101.CAL

XBRL Taxonomy Extension Calculation Linkbase Document.

101.DEF

XBRL Taxonomy Definition Linkbase Document.

101.LAB

XBRL Taxonomy Extension Label Linkbase Document.

101.PRE

XBRL Taxonomy Extension Presentation Linkbase Document.

**Filed herewith.

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.



		FRANKLIN COVEY CO.


Date:	~~January~~ April 9, ~~2018~~2020	By:	/s/ Robert A. Whitman
			Robert A. Whitman
			Chief Executive Officer
			(Duly Authorized Officer)

Date:	~~January~~ April 9, ~~2018~~2020	By:	/s/ Stephen D. Young
			Stephen D. Young
			Chief Financial Officer
			(Principal Financial and Accounting Officer)

2437


	Balance at		Increases in		Payments/			Balance at
	August 31, 2017		Fair Value		Decreases			November 30, 2017
RGP Acquisition	$	913	$	-	$	-		$	913
Jhana Acquisition		6,052		176		(1,109	)		5,119
	$	6,965	$	176	$	(1,109	)	$	6,032

	Quarter Ended
	November 30, 2017		November 26, 2016		Percent Change
Sales by Category:
Training and consulting services	$	46,549	$	38,073		22
Products		490		828		(41	)
Leasing		893		886		1
	$	47,932	$	39,787		20

Sales by Segment:
Direct offices	$	34,197	$	26,383		30
Education practice		9,176		8,743		5
International licensees		3,320		3,431		(3	)
Corporate and other		1,239		1,230		-
	$	47,932	$	39,787		20


Period	Total Number of Shares Purchased⁽²⁾		Average Price Paid Per Share		Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs		Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs⁽¹⁾ (in thousands)
September 1, 2017 to September 30, 2017		-	$	-		-	$	13,174

October 1, 2017 to October 31, 2017		-		-		-		13,174

November 1, 2017 to November 30, 2017		-		-		-		13,174

Total Common Shares		-	$	-		-